Parkway Toyota reviews

DrJ123

Oct 12, 2016

The sales representative Charles Cha along with Bob Winograd worked tirelessly to get me the best possible deal on a 2016 Corolla. Kudos to their hardwork and professional courtesy.

Happy Couple

Oct 10, 2016

After extensive research, exchanges with dealers, and showroom visits, we bought our 2017 Camry XLE from Parkway Toyota. Working with Bob Winograd and Clinton Ricketts made our final selection quick and effective. They were knowledgable and responsive to our requests. They could have not been more pleasant to work with and we are very pleased with the final price. We toured the maintenance area and decided we would use Parkway in the future. The professionalism of the staff and comfortable facilities make this an easy recommendation, definitely worth a few miles more driving time.

MK

Oct 8, 2016

I ve been a client of Parkway Toyota since 2007 , my whole family ( 3 cars ) we all are driving Toyotas purchased or leased through Parkway Toyota. For nine years we have made 8 deals with Parkway Toyota, and we were always satisfied, whether it comes to trade in estimate and pay offs, financing meeting our budget or getting professional advise not only for Toyota but the whole auto market. Not to mention the best approach when it comes to the tech support or regular check ups of the vehicle. I do believe that Parkway Toyota has achieved the highest level of professional management and customer service. Would definitely recommend and always did recommended to my friends and partners. At Parkway Toyota they respect your time, money and personality. With best regards, M.K. General Manager / Helicopters Services

Allandwong

Oct 4, 2016

I took my Aunt to purchase a 2017 Toyota Camry. From the first step to the last, the experience was fantastic. Initially I spoke with Kathy Talep on the phone, she was very helpful and knowledgeable about the promotions that Toyota was running. When we arrived on Saturday, we met with Sales Rep Andy Kim. I have purchased a lot of vehicles in my life and I am happy to say Andy was a true professional. I have never dealt with anybody like him. I only wish he was my Sales Rep at Biener Audi when I was purchasing a new vehicle. He treated us with great respect. He was very patient and helpful. My Aunt picked up her new car on Monday, Andy picked her up at her residence which was nearby. He spent the time to educate and go through everything about her new vehicle. Keep in mind she is replacing a 2000 Toyota Camry. I will refer Andy to my family and friends when they are ready to purchasers a new Toyota even if they have to cross the river from NY.

FredR

Sep 29, 2016

My car buying experiences at Parkway Toyota have always been consistently terrific. I am a regular repeat customer having purchased five (5) higher end vehicles from Parkway in the last nine (9) alone. Other new vehicles were purchased from Parkway before that too. Each buying negotiation was painless and very rewarding in the end. I have learned to trust this dealership immensely. Bob Winograd, Kevin Lee and Mark Gaviola are my key people there, who I know I can always count on for great insight and an overall wonderful experience. I am treated like Royalty. I highly recommend this dealership and its terrific people to anyone looking for a great deal with full trust and integrity. And.....don't forget about their award winning service. I have never been disappointed!

Will1

Sep 13, 2016

Parkway Toyota is a pleasure to work with when purchasing a vehicle. After leasing my 2016 highlander through parkway I can recommend them to everyone especially my family. The professionalism, knowledge and overall willing to make my expierence a great one was evident as soon as I walked through the door. Highly recommend parkway to all there a excellent dealership.

Kpat47

Sep 12, 2016

We recently purchased a vehicle from this dealership and its great. This place has a great management. Bob Winograd was great . He really took the time and provided us with great detail of the vehicle. Bob was able to answer all our questions and is always available for questions even after the sale and his happy to assist.

kyim80

Sep 8, 2016

Walked in here after being disappointed from another nearby dealership. I had no intention of buying a Toyota, but the General Sales Manager, Bob Winograd alongside with his awesome Sales and Leasing Consultants, Kenny Lee and Andy Kim helped correct that. They worked out a perfect deal for me so there was no time wasted and drove off in a brand new Toyota Rav4 XLE. They make you feel like family as soon as you walk through that door. If you are in the market for a new/used car, I highly recommend you visiting these fine gentlemen over at Parkway Toyota. You will not leave dissatisfied! Thanks you guys!!!

Rudy

Sep 2, 2016

Parkway Toyota is an amazing place to get a car. They are friendly, caring, and go out of their way to please the customer. Working with Bob and Andy was a pleasure and they went above and beyond to make my daughters first car purchase an experience she will never forget. This dealership is truly a family oriented dealership. The feeling of family and true sincerity is not something that is said when referring to car dealerships but I would be doing Bob and Andy and Parkway Toyota a disservice if I didn't mention what outstanding men they are and what an amazing dealership this is.

JnJS201

Sep 1, 2016

Bob, as always, has pulled through and made sure that we got exactly what we were looking for, in the time frame we were looking, and with all the different options and wish list items that I wanted. He is always willing to stop and say hello and check in with us. He's such a pleasure to deal with.

Phillyrags

Aug 24, 2016

Nothing but the usual great service and attention we have always gotten from bob and kevin, been getting our cars bought and services here for the last 15 years.

Extremely satisfied

Aug 23, 2016

Great experience with my salesman Bob everything promised was delivered as well as great attitude and that goes for everyone I had dealt with during my purchase class operation

Tom Hutton

Aug 22, 2016

I have had the pleasure of knowing Bob Winograd for over 25 yrs. I recently entered another 3 year lease on my 14th Toyota Camry!! It is truly a pleasure to know that my association with Bob allows me to have total peace of mind and be assured of his highest level of integrity!! Because I am convinced that I will never be gouged in the transaction.. I will never buy or lease a vehicle from anyone else but Bob Winograd!! He has proven himself to be a supreme blessing and an amazing resource for what might otherwise be a daunting experience.Over the years, Bob has always said he is available at all times "after the sale", and he has been a man of his word! He is a real gem and I am thrilled to have him in my corner! For anyone in the market to buy or lease a vehicle..Bob Winograd is the ONLY person I trust.

David G

Aug 17, 2016

I drove my Toyota Highlander home and realized one of the inside passengers door handles was not working. At first, I was not at all happy with the defect and how the dealership's staff handled it. But when I spoke to Jeffrey Miller, the sales manager, he apologized on behalf of the dealership and gave me a very fair compensation for problems I encountered. It was more in line with my previous excellent service at this dealership and I would go back there again for sales or service.

Flew in from FL for Parkway Toyota

Aug 16, 2016

Bob and Andy were simply amazing. They were committed to get us the car and deal that we wanted and exceeded all of our expectations.

wanlide

Aug 11, 2016

Hands down the most positive experience I have ever had purchasing a car. After years of buying both used and new vehicles from a variety of dealers, I had accepted bait and switch tactics, fine print and endless haggling as necessary evils. Then we went to Parkway and found out how much better it could be. Danny was frank, honest and helpful. He showed us exactly what we asked for and didn't pressure us, but did offer options on features we asked about. He negotiated a fair price with us with no hassle. The whole process including financing took two hours, and Bob got us our plates a couple of days later. Everyone was respectful and helpful throughout. I only wish we had found Parkway sooner.

Ecolon

Jul 29, 2016

Best Dealership HANDS DOWN!! Bob and his team have always treated us like family and that's why we continue to do business with them.

Highly satisfied

Jul 26, 2016

I highly recommend this dealership. Friendly, honest caring,sincere. They will work with you until you are completely satisfied. It only took me a short amount of time to get the deal I wanted.

Atel615

Jul 17, 2016

This is my 4th lease with Parkway. They treat you like family and they always do what they can to help you out. Every person I dealt with was kind, understanding and very knowledgeable. Every aspect of my deal went so smoothly from the test drive to even returning my current lease. Parkway Toyota is the best dealership around. Thanks guys

santurcehaze

Jul 16, 2016

Wife amd I found a Limited Highlander Hybrid pre owned on Cars.com at Parkway Toyota. Zipped over there. No hassle regarding pricing, desired APR or anything for that matter. Explained the entire finance process and got us out of there in under 3 hours in our newlyfound gem at a great price and warranty program. Other Toyota dealers in the state have been rude and condescending, we truly appreciated the velvet glove service and professional demeanor here. Recommend these guys any day!!!

S Hsieh

Jul 15, 2016

Thank you Parkway for a hassle free purchase of my new RAV4. After being disappointed from dishonest sales tactics at Toyota Universe-Little Falls, I was pleasantly surprised from Parkway's no nonsense straight forward approach. I found your salespeople to be professional and the free hotdogs didn't hurt either!

Don CPA

Jul 12, 2016

They are very pleasant to work with. You need to do comparison shopping before you meet with them to ensure that you get a good price. They will match competitors' prices.

hyungdavid

Jul 7, 2016

Yes. I just picked up my 2016 Toyota Scion FR-S this morning. I went to every single dealerships nearby me to buy a 2016 Scion FR-S and this Toyota dealership gave me the best customer service and information about my questions and concerns. Every time I walked in, everyone was welcoming and assisted me right away. My sales person, ANDY KIM assisted and guided me step by step without any problems. He was able to get me the best deal that I was looking for and I had ZERO problems getting this car. These guys know what the customers want and they try their best to make it happen.

Al

Jul 3, 2016

Bob Winograd, the Sales Manager, is the sole reason we purchase our cars from Parkway, and the sole reason my company gets their fleet vehicles locally through Parkway. Clinton Ricketts is an excellent salesperson -- he has sold us many cars through the years that he has been at Parkway. He is the epitome of what a salesperson should be - honest, patient, hard-working with a great personality - a man of integrity and a true professional.

Terry Tang

Jul 2, 2016

I shopped around 5 boroughs of NYC Toyota dealers . He is only one I would love to deals with . He has a Great personality to make the excellent customer services . Through the conversation , he analyzed the car prices to us and give very honest prices to me.I strong recommendation the dealers !! Excellent customer services.

ToyotaFan

Jul 1, 2016

Starting with Bob Winograd, the sales representative, continuing with Clinton, who assisted in distribution of cars and Marc who handled the finances, the entire experience was very positive. We are a non-profit agency with very limited funding and Bob was able to put together a deal we could afford. Marc was well organized with the paperwork and everything was completed with ease. The staff was helpful, generous and a pleasure to work with. Thank you to everyone who played a part in our purchase. in making it affordable and stress free.

marie

Jun 29, 2016

I just leased my second Toyota Highlander after having owned a Highlander and a Celica before that (yes, I know, I'm dating myself). Granted, Highlanders pretty much sell themselves...but, this time, I actually enjoyed the process. How many people can say that ? From Kevin Lee, my Salesmen, who was so kind and attentive to my needs, to Miguel Kychental who wrote up and reviewed the contract with me and ultimately to Bob Winograd, General Sales Manager, who made me feel as though he really had my best interests at heart. I know this is a business and they are there to make money, but, I never once felt pressured or conned which sometimes is the case. Toyota already had me for life, now, so does Parkway Toyota. I will recommend these guys to everyone I know !!!

thedude028

Jun 26, 2016

Leased the new Rav4 LE. Sales consultant was straightforward and worked with me to get the monthly payment I desired. I did not feel rushed or pressured.

123654123

Jun 23, 2016

Great people to work with. Do all they can to make sure that you are completely satisfied and make your experience a memorable one

Jessica Rodriguez

Jun 17, 2016

I called Parkway Toyota to sell my Toyota Yaris. They told me to stop by anytime and speak with "Gee" who was in charge of used cars sales. I met with "Gee" (no business card was provided) on June 10, 2016. Gee initially told me he couldn't make me an offer because the computer system was down. Then as I walked away, he asked to take a look at my car. His manner was incredibly gruff and rude. He then said he could make me an offer and asked me to wait --I waited 30 minutes before he returned with a very low ball offer. I told him I might be interested if I could walk out check in hand. He agreed, walked away (presumably to work on the paperwork), came back then said, "well I can pay you tomorrow". Then he walked away, came back and said "best I can do is allow you to leave your car, take off your license plates, have you sign your title over to me, and maybe in 10 days I'll have a check for you". So essentially he was offering to steal my car. I looked at him incredulously. He then said, "Oh, since you won't have your car I'll have a guy drive you down the road, but then you have to find your own way back home because we are not UBER". He said this with a smirk. The entire experience was so degrading and he was so disgusting and sleazy, I will never purchase a Toyota again and I will never do business with Parkway Toyota.

2carcouple

Jun 11, 2016

Everyone we had contact with was friendly, helpful and informative. The salesman, Peter Frank, answered all our questions thoroughly, and he gave me and my wife the time to consider what would be good for us.

RogerZeeman

Jun 5, 2016

This is our second vehicle and now in addition to our Highlander we bought a 2016 Camry XLE 4 cylinder with the usual caring and fair help from the sales manager Bob Winograd. An excellent overall experience and we recommend this dealership for sales and service.

Marlon C.

Jun 2, 2016

From the moment my significant other and I met Mr. Daniele and his colleagues, the comfort level was immediate. He was wonderfully personable, PATIENT, and very sincere. He listened intently to ALL of our concerns, addressed ALL of our questions, showing us that he was working ONLY in OUR best interest. We didn't feel pressured into making any rash decisions, or like he was being dishonest in order to just make a deal. We didn't even feel like he was selling to us! He was simply helping us find a great result out of a bad situation and did it with minimal penalty to our wallets! You can't ask for more than that. We drove away much more informed, satisfied, and in a better vehicle. Thanks you SO much Franco! See you in two years! ;D

happydriving

May 28, 2016

I have just leased a Camry from this dealership. It is the seventh Camry I have bought/leased from them and have been dealing with them since 1997. They are a highly professional dealership who are concerned about providing the best customer service they can, both in the purchase/lease part of the deal and with the quality of service afterwards. I have dealt with Bob Winograd during all of this time and he is always willing to go the extra mile for whatever I need or want and is always available to respond to any kind of inquiry. Clint Ricketts have handled my last two leases and he is highly professional and always respond quickly to any request. Their service department is manned with highly talented technicians who explain technical items in plain language. In addition, this is a dealership that has such an attitude of warmth and comradeship among it members that it is a very pleasant experience. It is like visiting friends.

Joe McGee

May 27, 2016

I have purchased multiple cars at this dealership. Toyotas are indeed great, but the dealership makes the whole experience! The staff here is 100% professional. They remember me every time I'm there and speed you through service. For me, financing the deals is where they really shine. The process is very smooth and makes the car buying experience a pleasure.

SueK

May 24, 2016

An amazing dealership both the sales department from Mike DeLaCruz.Bob Winograd,Francesco Daniele,Mark Gaviola and Amanda Capuano..they all make you feel very important and not incompetent about learning the new technology in the car.Years of having cars serviced at Parkway under Dave Fernicola and his team of experts had me not look at other dealers before purchasing my new car this week.

candy1123

May 21, 2016

I suspect I was Parkway Toyotas most difficult customer, but they never complained, and they have earned my long-term trust. When I first approached Parkway, I didnt know whether I wanted to rent a car for my daughters 2-month internship. buy a clunker of a used car, buy a good used car, lease a car, or buy a new car. I spoke with at least a half dozen dealerships. Several were responsive, but Parkway was the most helpful. Cathy Sophianides tried to help me explore options, including a long- term rental that would not have benefitted Parkway Toyota. When I finally made the decision to lease, Cathy Telep walked me through the process step by step and made sure I knew about the extra fees and taxes. When we were ready, there was no doubt in my mind that an hour on the bus from Manhattan to Englewood Cliffs was worth the inconvenience to work with people Id come to trust. Once there, we had the same positive experience with the sales agent, Danny Cigerciglu, who gave us his personal cell number after we made the deal, and Jase Kim, the financial services manager, who made every financial option completely clear and easy to evaluate.

Tommy912

May 20, 2016

If you want to buy a Toyota or a Scion, look no further than Parkway Toyota! There are so many dealers out there, and every Toyota that is sold, is the same! But not the staff! Cathy Telep, Taniyl, Danny Cigercioglu and Jeff Miller are so wonderful to work with! They listen to all your needs and make it happen! No haggling, no pushing, and NO PRESSURE! Most dealers push and try to sell you everything under the Sun! They are very pleasant to deal with and make your buying experience so good, they will have you coming back for all your cars! And you'll feel great when you send a friend there, because I know they will be treated right! I am so happy with my New Toyota Tacoma I leased! Thank you Jeff, Cathy and Taniyel for giving my brother and I an unforgettable buying experience! 5 stars across the board for My 3 favorites there, and the Rest of the Staff at Parkway Toyota! I recommend Parkway Toyota to all my friends and Family!! Thank you!!

Sandra

May 18, 2016

This was the quickest and easiest auto purchase I have made! In my search to purchase a minivan I contacted over 10 dealerships via phone and email. All in NYC/LI and Parkway in NJ because it had great reviews on Dealer Rater. I can see why they are rated so highly. I first contacted Jeffrey Miller and explained what I was looking for in a vehicle and he was the only dealer who didn't make me feel pressured into coming into the dealership. So from the beginning I was at ease with the process. I worked with Cathy Telep to select the make and model as well as options and she worked within my budget to get the car I wanted at a great price! Any questions I had were answered very promptly. She was also able to get the car I wanted within 72 hours where all the other dealers said 2 weeks. Today, I came into the dealership to pick up my new Toyota Sienna and both Andy Kim and Cathy Telep greeted us at the door. The car was already pulled out and ready to go! Andy went over every single detail of the purchase as well as went over all the cool gadgets in the car. He even went out of his way to contact my credit union of my previous lease to make sure there were no surprise costs when I returned the vehicle. The price I was promised over the phone and email is exactly what I paid for when I took ownership of the car! No hidden fees or scams. :)I highly recommend Parkway Toyota! Thanks Parkway Toyota - You've made me a lifetime customer!

11277054

May 14, 2016

One of the best dealer experience I ever had!! I just purchased 2016 Prius from Parkway Toyota. Clinton Ricketts was helping me out throughout the entire process and he was very courteous and professional. His manager Jeffry Miller was another top notch person whom I would recommend to other future buyers. Bravo to both of them and Parkway Toyota. Will do business again.

Nick from Ocean County, NJ

May 12, 2016

NO stress, No frustration! I just purchased my third car from Parkway Toyota. Each experience has been pleasantly memorable. I have other Toyota dealerships much closer to me, but I prefer traveling the 90 miles to Parkway. On this recent occasion, Mike DeLaCruz and Franco Daniele quickly took care of my needs and sincerely wanted to work within my budget. Mike and Franco diligently worked together to assure my needs, so I would not need to travel the long distance again. I highly recommend Parkway Toyota to my NY, NJ, and Pa. family & friends. NickOcean County, NJ

F Shadletsky

May 7, 2016

I visited several dealerships before a friend recommended Parkway Toyota to me. I could not have been happier that I made the trip from Brooklyn to buy my 2016 Prius. I had the best car buying experience possible. Clinton Ricketts and the Service Manager Bob Winograd were knowledgeable, truthful and helpful. I felt as if I was dealing with friends not salesmen and they made the experience painless. I bought exactly what I wanted with no pressure to purchase what I didnt want. When I picked up the car, Clinton walked me through all the features of the car and the advanced electronics and answered all my questions. Before I left, I received a message from the service department to set up my first appointment and I received a phone call two days later to see if I was happy with the car or if I had any questions. I highly recommend Parkway Toyota.

LSB

May 7, 2016

We've purchased three cars from this dealership. There are a lot of Toyota dealers closer to us and we started negotiations with some of those for one of our car purchases and found that Parkway was the best place to deal with - NONE of the tactics of other dealers that make you feel like you're being taken for a ride (pun intended). We will continue to go to Parkway whenever we are in the market for a new Toyota.

Jane Gogerman

May 2, 2016

Thank you very much to Bob and his amazing team at Parkway Toyota! Bob and Miguel have been so helpful throughout the whole process and have given us a wonderful experience at the Parkway Toyota dealership. My husband and I highly recommend doing business with them. This is our 2nd lease at Parkway Toyota and we look forward to more! Thank you!

Oday

Apr 26, 2016

Very first car and the process could not have gone any smoother. The customer service in this dealership was simply the best. I went to a few other dealerships all over Bergen County looking for a car to buy and I can honestly say it does not get any better.Everyone I worked with the moment I came in until I left with my car were professionals of the highest degree. Bob Winograd was a phenomenal salesman. The level of experience truly shows when working with him. John Decepida was also excellent. His patience to work with those who do not know what the car buying process consists of stems from his vast experience in the car salesman business. Lastly, there was Clinton Ricketts. I did not really deal with him much but he was the first person I spoke to when I was getting ready to pick up my Camry. His Friendliness and Customer Service was great enough that I had to include him even if I was only with him for 15 minutes.Overall, Parkway Toyota surpassed all of my expectations of what a car dealership would be. If I were ever asked to recommend a dealership, just know this dealership would be it!

gracecb

Apr 22, 2016

This was my second car purchase from Parkway Toyota and I can honestly say that I would not consider going to any other dealer! I informed my salesperson, Peter Frank of my financial situation and what I wanted in my next car. He patiently explained several options and there was no pressure to sell me a car. I actually left not sure what I wanted and as I said they were very supportive when I told them that I had to think about what I wanted and what I could afford. Absolutely no pressure! I came back 2 days later and drove home with a beautiful new car within my budget. Very Respectful and very professional!

Han

Apr 19, 2016

This is my 2nd time leasing Toyota from this dealership and couldn't be happier. Good location, friendly people and most important, the deal I got! Highly recommend this dealership!

leroy103

Apr 19, 2016

The service department is horrible first time I went they damaged my vehicle the next time someone stole my chain they did nothing about it told me I should not have left it in the car the service manager made no attempt or even took my claim serious wan not even concerned that he has a thief of his team. I wound not recommend this dealership for service the sales department is great outstanding but not service take you car somewhere else ??????

josh

Apr 10, 2016

Great car dealer; very customer friendly; Recently did my 5th lease with Parkway -- smooth, easy and great prices each time. I highly recommend this dealer.

Ilya Mitelberg

Apr 7, 2016

I was treated like a family member in Parkway Toyota dealership. I have nothing but good words to describe my whole experience dealing with Andy Kim and his manager Bob Winograd. They were very accommodating and helped me to purchase our new 2016 Rav4 Limited. I highly recommend to anyone looking to buy/lease Toyota cars to consider Parkway Toyota as the place to shop.

promanoff

Apr 5, 2016

We just purchased a 2016 Prius IV from Parkway Toyota on April 2, and had a terrific experience all around. They found the exact model we were looking for, and at the price we wanted. This was my first time working with this dealership, and I can highly recommend them. My sales rep was Andy Kim, who was knowledgeable and accommodating to work with, but I also had the pleasure of working with the General Sales Manager, Bob Winograd who helped the whole process move through smoothly and painlessly!

CybillP

Apr 4, 2016

I decided to finally get a car of my own and I do not regret coming here to do so. From the moment you walk in they are very helpful and pleasing. They gave me all the different options for the 3 cars I had in mind. They did not take advantage of me, especially being a first time buyer, and accommodated my budget. The process was easy and quick and I did not have to search around anywhere else. I landed up driving out of the dealership with my first car about two hours after walking in there. Thank you soo much to Bob, Kevin and Mike for making it happen for me!! I'll be back when its time to upgrade!!!

arcilac

Apr 2, 2016

Kevin Lee is excellent. I worked with him for several months I'm getting a new Highlander. He is genuinely interested in helping you and making sure that he gets the best deal for you. He is patient, not pushy and well mannered. He is busy because he has a good set of clientele (not surprisingly). He has an excellent team that consist of Bob Winograd and Peter Fleming.

DESIREE MOLINA

Mar 30, 2016

MY PROCESS WAS SMOOTH,QUICK AND WENT WITHOUT A GLITCH I WILL KEEP COMING BACK HERE AND WILL REFER PARKWAY TO ANYONE IN THE MARKET!!!!!

Ruth Goldfarb

Mar 26, 2016

"I'm a dedicated Toyota owner/driver, this is the first time I found a dealer worthy of my repeat business. Clinton and Bobby were incredibly helpful, patient with all of my requests, and good humored until we sealed the deal and I drove away, a happy new Corolla owner. After being told by other Toyota dealership personnel that "I couldn't get what I wanted" Clinton assured me that "of course, I could"., and I did! I came from Long Island (where there are many Toyota dealerships) to Englewood, so as to purchase my car. Two bridges! And I'd come back for my next Toyota and definitely recommend them. It was "easy-peasy". Additionally, Mark Gaviola in Financial Services, was a pleasure to deal with. Another smooth operations, and completely painless.

michael

Mar 25, 2016

Been going to Parkway for years for leases and have never been disappointed. Never any pressure or games, just pure professionalism and a comfort level I haven't experienced at other dealerships. The staff from the sales team, through management and service are all knowledgeable and extremely friendly and helpful. Would highly recommend them for all you car needs.

Allison

Mar 24, 2016

I recently traded in my 2013 Prius and was looking to lease a new vehicle. As a single woman doing business in a car dealership, I wasn't sure what I'd be in for... as I've had some mixed experiences in the past.The Sales Manager, Bob Winograd and his associate Danny Cigercioglu made my trade in experience delightful and headache free- (as working through negotiations at other dealerships can be).They were personable and extremely helpful in answering all my questions and helping me find the right vehicle to suit my needs and budget. I drove home with a sporty Corolla that I am extremely pleased with in all ways.I would highly recommend Parkway Totota and particularly Bob and Danny. They make your sales or trade in experience an absolute pleasure. Go in and ask for them!

Annew

Mar 23, 2016

We bought a used Prius and new Rav 4. Paulo was our salesman. We don't make decisions quickly and had lots of questions. Paulo was patient and responsive. We can go back anytime to see him if we have questions. He took us out on 8 test drives of different vehicles and helped us get the best deal with trading in our very old cars.

Franchescasinning

Mar 22, 2016

I just wanted to thank an amazing man in the sales department, Franco Daniele. I honestly don't know what I would of done without his help. When it comes to cars, I am completely clueless and he helped me make the right choice right away. He helped me trade in my car, and even with my low credit history, he still worked with my budget to get me into a car the same day! I was a bit nervous on making the decision and he definitely gave me the confidence I needed to just go for it. He was outstandingly honest and I would definetly recommend everyone to look for him over at Parkway Toyota. On top of everything else, it was a breeze. I love the staff , management was a pleasure. I would definetly go back for my trade in! Thank you Franco! -Franchesca Sinning

Connie

Mar 16, 2016

I just leased my 5th car from Parkway Toyota. Exceptional staff. I dealt with Bob and John as always. It was such a stressfree and pleasant experience. I highly recommend everyone who is looking for a new car to work with Bob and John at Parkway Toyota. Thank you both so much. Truly amazing experience. True professionals. I'm so excited about my New Corolla. Thank you Bob and John....

azzakhalil

Mar 12, 2016

I love my new Toyota Camry. Jeffery Smiller and Fancesco Daniele helped me with the buying process. they explained to me the difference in Toyota Products and I was able to make an informative decision. I got my car the same day and I was very happy for that. I recommend this dealership to everyone. I also loved the type of music they played in the dealership. :)

DBailey

Mar 10, 2016

Great friendly customer service. Very efficient exceptional staff. Bob and Franco went over and beyond to assist me with the purchase of both my vehicles. I highly recommend Parkway Toyota and look forward to continual business with them in the future.

Susan

Mar 3, 2016

Buying a car can be very stressful but I was pleasantly surprised by my experience at Parkway Toyota. Kevin Lee, the salesperson I worked with, is both knowledgeable and kind. He answered my questions thoroughly and did not pressure me to make a purchase. I also met the manager, Bob Winograd; he is genuinely nice as well as professional.

ToyTaco

Feb 24, 2016

I went to this dealership because they had inventory that I could not find anywhere in the state. Right from the start, the woman who I left a message with called me right back. She went out of her way to call me after they dealership closed. Then, the truck buying process began. Bob showed me everything and said that he did not play games. I thought, what car dealer does not play games. Well, after the day went on, I found out that he was straight up with me. He was the most integral dealer that I have ever met. After I purchased the truck, Edgar came to talk to me. I thought, here is the gimmick where they get you & I was wrong. Edgar helped me to decide on accessories for the truck and had more insight than any other dealer I have been to. I cannot say enough good things about this dealership. They are the best by far! I will not shop anywhere else.

Coach Merritt, Sr.

Feb 20, 2016

One of the best experiences I've had in a long time! I've been buying or leasing vehicles for over 20 years! From the moment I walked through the door, I sensed a deal was going to happen. The atmosphere was calm and not tense like other show rooms!!! Bob Winograd the manager and Franco Daniele my sales representative greeted me with a friendly smile and hand shake. Franco then without wasting anytime showed me pre owned vehicles as well as new ones. Franco was sharp and gave me a college kids perspective on cars as I was getting this particular vehicle for my son! I couldn't have been more happy with the professionalism displayed today from start to finish! To Bob, Franco and all the others I came in contact with today, GREAT job and thank you! MY WIFE & SON ARE BOTH HAPPY AND THAT'S ALL THAT COUNTS!Go Giants!

Gerry C

Feb 19, 2016

We just leased a 2015 Toyota Sienna. Salesman Andy Kim handled the transaction very well. We completed the transaction in less than 1 hour including returning a previously leased vehicle. Kudos!

Kalbanf

Feb 19, 2016

I walked into the store looking for information, and not expecting anything at all. Actually, I was expecting walking out of the store without a car. However, Bob and Nelson were very helpful !! Fantastic customer service, very professional, and friendly.I couldn't have asked for more! I totally recommend this car dealer ! So far my best experience! I came out of the store happily driving my new Scion tC 2016. :) I wish I knew about parkway Toyota scion sooner. I would've been driving my new car years ago. They really care about their cusotmers.

joeliolio

Feb 4, 2016

We just got back from buying our fifth vehicle from Parkway over many years.. And I can't say we're the easiest people to please. Yes, Toyota makes great vehicles, but there are a lot of dealers out there to choose from. We keep coming back to Parkway because of the sales team under the management of Bob Winograd. They're friendly, professional, attentive and patient with our many questions. Bob has always been there for us long after the sale was done and we'd driven off the lot. His follow-through has been incredible, even looking after our rare service needs. We no longer live in the area but we go way out of our way because Bob has always made Parkway worth the trek. Everything about the process is easy, honest, fair and worthwhile. Bob has been loyal to us for a very long time and truly earned our loyalty in return.

Gloriation

Feb 3, 2016

There are two reasons why I purchased the Rav4 over my first choice, the Honda CRV. The first reason was the interest rate was very low for the Rav4 and the other reason was Franco with the kind customer service at the Parkway Toyota dealership. I have driven my red Rav4 since the end of Sept 2015 now and really enjoy it. I love the navigation system and the Blind Spot Monitor with Rear Cross-Traffic Alert. Originally, I did not want the Blind Spot feature but it was the only red Rav4 available at the time and Franco assured me how beneficial it would be. It cost $1000 more than anticipated but now I really appreciate the safety feature.While searching online I was very surprised to see that every single customer on this website had a response by the Parkway Toyota management. On any other auto company website the management responses are very limited. This was another reason why I chose Parkway Toyota. I scheduled my test drive online and immediately received a call to confirm the time on a Saturday morning. I arrived at the Englewood Cliffs dealership and saw my name on the appt board at the main entrance. The receptionist checked me in and my salesman Franco came to greet me. The big surprise was that the Rav4 was immediately ready to test drive. In prior months, I had confirmed appointments with two local Honda dealerships to test drive CRVs and both places did not have the cars at all. So I never even got to test drive the Honda after waiting over an hour at each location. Ugh! Franco was very helpful and listened to my silly stories politely and answered all my questions. He did not pressure me and when we started to negotiate for price he let me keep the print out sheet for the price of the RAV4. None of the other dealerships would let me keep the print out nor even let me write the numbers down. Please request Franco when you come to Parkway Toyota for purchasing or leasing. I would also like to mention that Edgar was very helpful and kind when I had my car serviced for remote start up a week after purchase. Thanks so much Franco!

customer

Jan 31, 2016

While other dealerships refused to discount the newly updated 2016 Toyota Tacoma, Parkway Toyota demonstrated a willingness to discuss the final sale price. In addition, other dealerships encouraged me to purchase a truck already in stock and offered innumerable reasons why I could not custom order a truck. Bob Winograd took a different approach. He mentioned the fact that most customers were on a waiting list to purchase this truck but acknowledged that all prices are negotiable. We quickly arrived at a fair discount. Next, he inquired about the model and options I wanted on the Tacoma. He spent the next several days doing a national search, in an attempt to trade with outside dealerships for the desired truck. After exhausting those options, he custom ordered my truck and kept me up to date with the expected delivery date. The entire process was easy and met my expectations. Thank you, Bob

Al

Jan 24, 2016

This is the first time going to a car dealer and feel we Weren't taken. Everyone was professional from the salesman,Management and believe it or not- even the financing guy! My wife and I had a great experience I hope the Service side of the dealer has the same caliber of customer service . I like to thank everyone at parkway Toyota For a great experience .

spiderman

Jan 23, 2016

This is my 2nd time I leased a Rav 4 from Parkway Toyota. My lease was up in 6 days. Peter Frank and his staff made the transition and exchange very easy. I would highly recommend that you use Parkway Toyota as your next purchase.

andsolo

Jan 22, 2016

Best experience buying a vehicle ever!!! I was so please with the level of service and professionalism we received from all members of the Parkway Totaya Team. We researched a few vehicles online and were pleased so find them all in excellent condition, as advertised, at the dealership. Franco was especially helpful showing us the vehicle and its special features. He listened to our needs and wants and worked quickly to finalize our purchase. We left the dealership the same day with our new Sienna! The entire team went into stealth mode to help us take our Sienna home the same day we fell in love with it after the test drive. I would highly recommend this dealership!

James124

Jan 22, 2016

I cannot stress how simple and worry free the staff made my purchase feel at Parkway Toyota. Every member that assisted me was beyond courteous and presented themselves in a very professional manner. This was my first time buying a vehicle and I couldn't have been more pleased. Thank you very much Bob, John, and Emmanuel, you guys were great!James

2chofesh2

Jan 15, 2016

I couldn't have had a more pleasant experience! I got a great deal with no hassle. Couldn't be happier!! Thank you Danny and Jeff!

kristin

Jan 11, 2016

We had an amazing car buying experience from beginning to end. We were in search of a Tacoma. Cathy called us back, after hours, to ensure that the truck would be on the lot the next day. When we arrived, we were immediately greeted and offered refreshments. Bob assured us that he will take care of us and ensure that we were truly satisfied customers. Bob and Charlie went over and beyond to ensure we had all the info we needed and gave us the best price for truck and our trade-in. There were no games with the pricing, which we appreciate. Edgar also worked to make sure our new truck had everything we needed to be completely satisfied. We traveled from Ramsey, NJ to this dealership, since they were the only ones with the Tacoma in stock. In the future, I can say that they will be our first stop when ready to buy a new car... regardless of the commute time. Truly an honorable dealership!

Toqeer

Jan 11, 2016

Bob and Kevin are great to work with. They are well informed, listen well to needs and extremely hospitable. They worked at helping us identify the vehicle that best met the needs for our daughter, understanding what would be important to her and above all at a good price. We left the dealership with the perfect vehicle within a very short time frame.

4runner

Jan 7, 2016

Honest and straight forward. My experience was wonderful throughout the whole sales process. They are knowledgable and concerned that all my questions were answered. I would definitely recommend the dealership to my family and friends.

Lozocodo

Dec 30, 2015

We had certain limits as to what we could spend. Bob and Franco worked with us until we had the car we wanted at the financing we could afford. They took their time to explain in detail and answer any questions we had in a courteous and professional manner. Very knowledgeable and 'straight forward' car dealers... A pleasure to deal with. And, they were attentive and kind to our children.

iLoveCars7

Dec 29, 2015

Spoke with Lou in service. Seems to hate his job. Very rude, condescending, and short. I will never take my car here, ever. Very bad experience

NYNewmans

Dec 25, 2015

My husband & I traveled from Somers, NY to Englewood Cliffs, NJ to look at a used 2013 Lexus Rx350. To our amazement the auto was exactly as advertised by Parkway Toyota, low mileage, beautiful condition and fairly priced. We also have to add that the trade-in price offered on our 2009 Lexus Rx350 sealed the deal. We came back home that day with the car..We'd like to add that our sales person(Francesco Daniele) was charming, well informed, polite and accommodating. We were completely satisfied with our car buying experience at Parkway Toyota and we would not hesitate to use them again in the future.

Elain Wang

Dec 17, 2015

Have been purchasing my Toyota's here since 1982 and love their service department.

Eva Portnoy

Dec 17, 2015

I have purchased a Toyota and have continued to have it serviced at Parkway Toyota. I will also be looking to replace it soon.

Gingerjan0620

Dec 17, 2015

Best service Dept ever! Quick and painless. They treat you like family and always there when you need them! Thank you parkway Toyota

Rene Racli

Dec 17, 2015

Purchased 2 cars here and continue to service here even though not local to me.

Jewls

Dec 17, 2015

I recently purchased a car from Parkway Toyota and it was a very pleasant experience. The staff was very friendly and knowledgeable, happy to answer any questions I had. Bob Winograd, the sales manager, was wonderful and incredibly helpful during the entire process. Overall, I am very satisfied with my purchase and with this dealership.

Beach Cruiser

Dec 6, 2015

I purchased a 2004 Tacoma from Parkway 11 years ago and didn't hesitate to return there when it was time for a new one. Bob and his team made buying my new 2015 Tacoma an easy experience. They were courteous, knowledgeable and very professional in every facet of this transaction. I received a more than fair trade in amount for my old truck and drove out the same day with the new one. I've been recommending Parkway Toyota to my friends for years and will continue to do so.

LC2

Dec 2, 2015

I had purchased my previous LC from Parkway and I am back 10 years later! Bob and his team were great and easy to deal with. Bob made it a very pleasant experience. Only place to go for a Toyota in Bergen!

jdalexson

Nov 29, 2015

I recently purchased a 2016 Tacoma from Bob Winograd, the General Sales Manager at Parkway Toyota. I have been dealing w/ Parkway for many years buying parts for my business but this was the first time I ordered a truck from them. Bob and his staff were very easy to deal with and even followed up w/ me after the purchase to make sure I was happy w/ the vehicle and their service. I couldn't have asked for a smoother transaction. I highly recommend Bob and his sales staff and wish them continued success.

cdh280

Nov 9, 2015

Went in two weeks ago for a new car. Once again, Parkway did not disappoint. Kevin Lee is great--attentive and accommodating. I had a seamless experience from start to finish and drove out of the lot the same day with minimal fuss. The Finance Manager, Jase (whom I've also worked with before) is fantastic. Very knowledgeable, does his best to get you good pricing. Speedy and efficient. This makes the car buying/leasing process so seamless. What I like best about Kevin , Jase and Parkway overall is that this dealership never puts pressure on you to make a decision right away--but instead accommodates your needs, time and schedule. You can bet I will be visiting again!

RosaA

Nov 7, 2015

I can't speak highly enough of this dealership. Have been coming here for both cars and car service for more years than I can remember (easily 15 years!) And even though I moved from the area many years ago, this is THE only Toyota dealership I will buy/lease from - and service my Toyotas at.I just leased a 2016 Corolla (great car and great deal) so my thanks go to great pros: sales manager Jeffrey Miller and John Decepida, from whom I've picked up my last three vehicles (it's been THAT long, John!) Thank you, both!5+ stars for these folks! (truly!)

lweiss

Oct 28, 2015

I just leased my 3rd Rav 4 from Parkway Toyota. I've been dealing with the same people for the last several years; John D, Bob W & Edgar. These guys take care of me as if I were their sister!! They look out for me and always steer me (pun intended) in the right direction. They always do right by me and I appreciate the red carpet service. Dave in the service dept. has my back as well!! Works with me and never tells me I need something done, when I really don't. It's important to be able to trust someone whenever you bring your car in for service. If you're thinking about leasing or purchasing a Toyota, Parkway Toyota is where you want to drive your new car out. & the guys I mentioned above, are the guys you want to be working with. Lori W.

TundraTRDPRO

Oct 28, 2015

I walked into the dealership looking to lease a truck and was first greeted by Bob Winograd, General Sales Manager with a big smile. Bob asked me a few questions and then introduced me to Clinton Ricketts, Sales Consultant. From start to finish Bob and Clinton answered all my questions and made the leasing process a very smooth and pleasant experience. Bob Winograd and Clinton Ricketts are two names synonymous with EXCELLENT SERVICE! Go to Parkway Toyota and ask for Bob Winograd and get the BEST Experience at a car dealership.

cantoreg

Oct 23, 2015

Bob Winograd greeted me right away. He was friendly, straight forward and did his best to give me the best deal possible. I would hang out with Bobby and Clinton any day!

Land116

Oct 23, 2015

I worked directly with Francesco (Sales Consultant) and Bob Winograd (General Sales Manager) and it was a very smooth process. There was no pressure at all and they were upfront with the answers that i had to all of the questions being asked. Pleasant experience and would recommend this dealer to anyone looking to purchase a vehicle.

Dave Campbell64

Oct 15, 2015

Just bought a 2013 mercedes E350 wagon from Parkway. I don't like buying cars or negotiating. However, Bob and John helped me gain some trust with their honest hard work and ability to engage with me. On top of that they were responsive when a few issues came up after the sale. The issues were not of their doing but they kept following up and trying to help resolve the issues to my satisfaction. The issue is not fully resolved yet but I have enough confidence in these guys to post a five star recommendation based on my experiences to date. Thank you Bob and John! Dave Campbell

GIgi

Oct 12, 2015

Purchase a vehicle this past week from here. From the sales consultant; Danny Cigercioglu to the sales mgr; Jeffrey Miller, I cant say how happy I trully am. I was taken care of with dignity and respect, From the choice of the vehicle to my finance options. I was in great hands. Not your typically Bs status quo "car dealer" These people trully care and with that they have a customer for life. I was recommended to them, and I can see why Top notch in my opinion

Victor+Denise

Oct 9, 2015

While we all know there's a business to be run, Bob and Nelson made sure our 2nd leasing experience was as smooth as the 1st time. Both were friendly and fair while working hard to keep us within budget. The end result was another brand new Sienna lease and we couldn't be happier. Folks like Bob and Nelson are why we'll keep coming back to Parkway Toyota.

Eclipse2015

Oct 6, 2015

Kevin Lee and Bob Winograd was fantastic. Just purchased 2016 Toyota 4x4 pick up truck with cabin. My husband just loved the Truck. It is very well made and well built truck. We trust Kevin Lee, he takes care of us like his own family. We 've been loyal customer for more than 15 years. When you buy a car from Kevin Lee, there is no hassel or going back and forth because he always give you the best price. I highly recommend Parkway Toyota.

Edel

Sep 30, 2015

We just got a 2015 Rav4 with Parkway Toyota and as usual, the staff worked with us. They are very professional and helped make our experience a very positive one. Our special thanks to John Decepida and Bod Winograd. We have been loyal customers for a long time all because of the way we are treated. Highly recommend that you buy /lease a car from Parkway Toyota.Thank you. David and Edel Connolly

jane54

Sep 30, 2015

All the sales staff we encountered were very helpful in answering all our questions and listening to what we wanted. While most of our time was spent with our sales consultant other sales staff would introduce themselves. We were NOT subjected to high pressure sales.

Jasraj164ataol.com

Sep 30, 2015

Bob Winograd was excellent he like a family to you when I went there first time. Peter frank was excellent also. Good job! I am sending all my friends and family there to this dealers ship.

smkamins

Sep 29, 2015

I visited Parkway Toyota after leaving another dealer that did not have the car I wanted in stock. What a great find. I always hated going to car dealers just like nearly everyone else I know. I honestly found the entire experience to be great (I never thought I would say that about a car dealer!). Clinton Ricketts was my sales rep and he made everything easy, with no pressure and a great deal. The manager Bob was equally friendly and helpful. The service department is wonderful as well and I am one who after a few bad experiences years ago has never used a dealer for service. Appointments are easy, pricing is reasonable and the staff helpful and friendly. Most important they listen!My friend was looking for a used car and was having the more typical "I hate dealers" experience. So I recommended Parkway and Clinton to him. After he went through the process and bought a car he told me that he was really surprised that I was right, he really liked these folks.Just a note, I am pretty much the last person to spend time writing this kind of review, but I thought it would be helpful to anyone looking to avoid the more typical pain of other car dealers.

theboss

Sep 26, 2015

I recently visited Parkway Toyota after going to other dealers, was taken care of by Clinton Ricketts., best experience ever, will recomment Parkway & Clinton & team.

Kazu

Sep 23, 2015

I went to this dealer at first time without appointment. People were friendly and waiting area was clean. I waited about 2 hours but car returned after washing and well serviced.

Inzbyl

Sep 22, 2015

I recently bought a 2015 Toyota Hylander. the salesmen were so welcoming and very helpful. mr. Franco took me through the process so smoothly and made me feel like family. I strongly recommend them to anyone. I promise you that they will make it happen for you. Just ask for Franco. You won't regret, i guarantee it

Jtv51

Sep 22, 2015

The service that we received was incredible. They went out of their way to help get us a car I would recommend this dealership to all my friends and in fact my brother-in-law is going to go there to get a new car his Honda lease is up and I told him the service was absolutely awesome so he said he's going to go to Toyota and Englewood Cliffs for his next w they went out of their way to help get us a car I would recommend this dealership to all my friends and in fact my brother-in-law is going to go there to get a new car his Honda lease is up and I told him the service was absolutely awesome so he said he's going to go to Toyota and Englewood Cliffs for his next lease .

123456

Sep 20, 2015

It was a pleasant experience to deal with Parkway Toyota, they have set the example for dealer professionalism, commitment and excellent service. The sales man Nelson was great help and support, he exceeded our expectation, very nice polite and friendly. The General sale manager Bob was always around and made sure the service was excellent in a very kind and hospitable manner. I have also to thank Emmanuel who completed my paperwork in a few minutes, very personalized and outstanding service. Thanks Parkway Toyota, it was the best experience ever, Thanks Bob, Emmanuel and Nelson for the best service ever

aaaxpress

Sep 19, 2015

Parkway Toyota handled everything from start to finish prior to me even getting there, and in a timely manner. I found the vehicle I wanted, called them and now it is OURS!! I have purchased many vehicles in my life time, and always dreaded it. I will not be buying a vehicle for a while, but next time we do, it will be with Parkway Toyota. They will be my ONLY dealership referred.

Arthur

Sep 15, 2015

Mr. Frank was helpful, friendly, knowledgeable and patient. . He created a comfortable low-stress atmosphere.. A good man to work with in trading in the old and purchasing a new car.

Jim

Sep 13, 2015

My wife and I went to the dealership yesterday with the intention of going home in a new car, at the price we wanted. The staff there were very friendly and helpful in our choosing a car. Francesco especially made us feel comfortable and answered all of our questions. Peter Fleming really listened to our needs and helped us get the best possible deal for the car we wanted. The only downside I would mention is the long wait times to get and answer to a question or a price. Otherwise, we drove home happy in our new Prius.

aaron18

Sep 11, 2015

From the internet contact person to sales person, then the manager and the lease coordinator was a smooth process. The team was attentive and worked out the best deal which turned out to be a lease. I originally intended to buy but the lease was very attractive.

Jerry

Sep 11, 2015

Last month (August), purchased a 2015 Camry XLE (wife's daily driver) and leased a 2015 Corolla S-Plus (for me). All went smoothly with Mike DeLaCruz (General Manager) and Mr. Lee (Sales and Leasing Associate). Negotiated great deals; the delivery process and pick-ups went smoothly. Couldn't be happier with our new Toyotas. Thank You to Parkway Toyota!

Kevin & lindsay

Sep 10, 2015

Just picked up the Highlander Hybrid and have to say that from start to finish, the group at Parkway Toyota were by far the best group of people to work with. I told them what I wanted and they went out and found exactly what I was looking for. This was by far the best car buying experience my wife and I have ever had. Don't waste your time with other places - go see these guys. Three words - Honesty, Integrity and Excellence - that is what you find with every employee at Parkway Toyota.Kevin & Lindsay

sshantz10

Sep 9, 2015

We could not have been happier with this dealership. We were in the search of a new car and went to several dealerships, and this was by the far the best one. We knew what we wanted and what we could afford and the staff did everything to work with us so that we could own the car that we wanted. The customer service was top notch, everyone was so pleasant and polite. Jeffery Miller is an amazing sales manager and was able to make our dream come dream. Thanks guys for making it happen!

Lfant1911

Sep 7, 2015

Today I got a 2015 Rav 4 and I couldn't be happier. This was my third consultation and we were finally able to secure a deal. The staff members from top to bottom were stellar. I got the attention needed and my questions answered, pressure free. Two guys in particular really opened the door for me and helped me walk away a satisfied customer. Jeff Miller and Francesco Daniele went far above and beyond to help me. They pursued many options and made moves that secured the vehicle that brought me to Toyota to begin with. Initially I didn't believe that I could get the Rav 4 due to certain factors but that didn't deter these gentlemens efforts. Because of their work myself and my fiance left with much more than expected. We couldn't be more excited and were already thinking about our next Toyota. I AM A HAPPY CUSTOMER. Really appreciate it Jeff and Francesco! Thank you guys!

mikeb92

Sep 1, 2015

Everyone in the dealership that I dealt with was pleasant, helpful and accommodating. I was having trouble deciding between buying and leasing and Jeffrey Miller guided and helped me to make my decision.

Vivian8

Aug 31, 2015

I visited Parkway Toyota last Monday for a test drive and was assisted by Franco Daniele. During our visit, he provided outstanding customer service. He sat down with us to confirm our needs and explained the different options and pricing carefully. When we returned on Friday, he had the car we were interested in (Toyota Sienna) ready to go that same day. He truly went above and beyond to make sure we had a wonderful car buying experience. Overall, we were very pleased with our entire experience at Parkway Toyota. Franco, thank you for being so conscientious.

charlenesolan

Aug 28, 2015

I was very happy with the whole experience. I was not pressured nor did the salespeople throw numbers at me & make everything confusing. Loved this dealership. Will use them again.

rngrs20

Aug 27, 2015

They were very helpful and informative. They worked with me on a great deal. I would absolutely recommend them to anyone car shopping in the future.

Highlander2015

Aug 25, 2015

Our Sales rep, Francesco Daniele, was very nice to us and tried his best to get us the best deal for the new lease. We didn't plan to lease Toyota, just came to hear so we can compare to Pilot but we left the dealership with a new Highlander... so he did very well!What we didn't like is that at the beginning, Jeff, the Manager, agreed to pay part of the over mileage that we have on our Honda, and then took back his promise, after we signed the paperwork and paid the deposit... He explained that he reduced the price on the monthly lease but still he had to keep his promise!

Mart2uataol.com

Aug 25, 2015

I recently leased A Toyota Camery from Parkway Toyota in Englewood New Jersey.I have purchased or leased different vehicles for over 40 years. I can honestly state, that my dealings with Parkway was a professional and pleasant experience. My sales rep Peter Frank was great in assisting me in leasing a new vehicle. My experience with Bob Winograd was outstanding. Bob is ready, willing and able to help a customer; not as a stranger but a friend. Without hesitation I would recommend a friend, neighbor or relative to go to Parkland and ask for Peter and Bob to assist in them in obtaining a Toyota which is great car to drive.

RJ112011

Aug 19, 2015

So much great things to say. Bob Winograd, General Sales Manager and Clinton, Sales Representative delivered an excellent customer service. They are a good team! This is our 3rd vehicle from Parkway and we are extremely satisfied. Definetly will continue to recommend Parkway to everyone.

TobyGSchn

Aug 14, 2015

After an exhausting hunt for a trade-in on my car, I came to Parkway Toyota.... And THANK GOD that I did! These sales people, Jeffrey Miller and Danny Cigercioglu, literally saved my life! They created a deal for me that NOBODY in the Tristate area could EVER have even touched.. And they did so with extraordinary understanding and kindness, not to mention the HIGHEST level of professionalism... I now have a beautiful and affordable , new car thanks to these two wonderful men... I highly recommend Parkway Toyota in Englewood Cliffs, NJ, and especially Danny Cigercioglu & Jeffrey Miller.

lilliloves

Aug 12, 2015

This has been the best experience with a dealer. All the salesmen were down to earth and seemed very genuine and wasn't trying to get us to just buy anything. Franko was the biggest help. He was very patient and helpful. He worked hard with us even with our very strict budget and very low down payment and got us into a vehicle that we are over joyed about. We were able to get a great warranty at very low cost with our car. Thank you parkway. I highly recommend buying your car here. Ask for franko :-)

Johnnylizzycap

Aug 8, 2015

After shopping at several dealerships and getting the same old bait and switch, we were lucky enough to head to Parkway Toyota. From the initial phone call to the first meeting with our salesman Franco, we knew it was going to be different. This was a no hassle experience and they had exactly what we were looking for. Franco made sure that we were happy with our choice and made the whole process painless. We picked up the car this morning and couldn't be happier! Amazing dealership and amazing service from Franco.

joon12345

Aug 7, 2015

Friendly, helpful, and compassionate staff. I had a nine year old with me and everyone made her feel right at home. My salesperson, Laura, gave me the best deal she can, and the manager Bob saw through the whole process and made sure I receive the car I wanted. (right out of surgery - didn't know that until later). Finance officer I always passed by this dealership, but didn't really step in. It was just a whim, and i walked away with a great vehicle. Thank you everyone at Parkway Toyota!

Daniel123

Aug 6, 2015

We bought a Toyota RAV4 tonight . We love it very much .FRANCESCO DANIELE was so helpful and very smart . I made us feel so good and make the right choice . Thank you to everyone on that place .

njbeast

Aug 6, 2015

Completely regret buying my car here, first off sales man Dave Volpe lied and said it would pass inspection and it didn't because you sold it too me with no cats. might be illegal? then you tell me it will only take a week too fix and its going on three and no loner car either!!!!!! guess your moto is screw the customer as long as we make sales. Wish I never came to this dealership

Greenperk

Aug 4, 2015

Sales consultant Francesco Daniele was a pleasure to deal with. We bought a new Toyota Prius. Purchase price was excellent, service was knowledgable, efficient and courteous. Thank you Margaret

Prince s khabdpure

Jul 30, 2015

I had Toyota Corolla black 2015 and Toyota Corolla 2014 white and I was looking to trade my black car with Camry and finance at the same time.Mr.Danny cigercioglu Help me a lot. He really created a "wow" effect for me with car deal, I definitely recommend any buddy who is looking for Smart business. Thank you so much for every thing you did to make this deal happened, thank you Sir!!!

AndYoon

Jul 29, 2015

Good service from the employees I selected. They have a lot of business potential with their ability to negotiate. They were willing to help me out with my financial in a professional manner and I got a great price for an amazing car. I absolutely love the camry and can't wait to see what it looks like with Leather seats. Recommend these guys to anyone. Honestly, why is Edgar not even on this list? Doesn't make sense. There was another person too but I forget his name I apologize. Also, I believe management should give more training to these two because they have potential to do even better if they get the right guidance. Management should focus more on building potential employees.

Saulb

Jul 29, 2015

Our sales agent Laura and the manager Bob made our experience so pleasant and hassle free. We've bought here before and will do it so in the future.

Jess Bee

Jul 26, 2015

I had an incredible experience at Parkway Toyota! The gentlemen who helped me went above and beyond to navigate through my tough financial situation to make sure I went home that same day in a car tgey assured me would be safe and reliable. They put hours into finding the right fit for me and fostering a relationship where I can be sure of where to go for my next purchase. They gave great advice and showed me they truly, 100%, CARE!

happyspinner

Jul 17, 2015

Purchasing the used MB vehcile in Parkway Toyota has been a very positive customer experience. This great experience has been largely attributable to sales representative Franco Daniele, who has been very professional from the very moment I stepped into the dealership. He has been very patient with me, very accomodating, always available, willing to spend time researching for answers for my questions, and satisfy my demands, and easy to do business with. For these reasons, I highly recommend the dealership and Franco to my friends and relatives.

Diana Pinto

Jul 14, 2015

FROM THE FIRST PHONE CALL TO THE FACE TO FACE MEET DANNY WAS GREAT!ALWAYS HONEST, NEVER FELT LIKE I WAS BEING WORKED FOR THE SALE.I WOULD DEFINETLY REFER HIM TO ANY FRIEND/FAMILY IN NEED OF A VEHICLE.

AlokD

Jul 13, 2015

I recently bought my certified 2012 Toyota Highlander from this dealership. After usual initial negotiation, we agreed to a decent price. However, the day I went to pick up my car, they put an extra $200 for VIN etching, they even told me its mandatory in NJ, they lied, its NOT mandatory. I came home and checked my car windows, VIN is not even etched there, total rip off, I am gonna ask for refund of my $200.Also, While looking at the car the first time, I noticed a small crack on fog light cover and the Rep told me they will replace it. The day I picked up my car, the crack was still there. The guy assured me when I pick up the registration and plates, he will get it done the same day. So far, no update from them.Otherwise, I got a good car at a fair price. My advise is be very cautious, they will try to put extra charges like VIN etching. And make sure any small fix needed in the car, get it done before you give them the cheque.[Update on 7/15]: They do care about reviews. I got a call from parkway Toyota 4 days after posting this review and they sorted the matter for me. I will definitely go back for my next purchase, with confidence that if something goes wrong, it will be taken care. Still awaiting the Fog loght cover though.

michel

Jul 13, 2015

I had an extremely positive experience at Parkway Toyota in Englewood Cliffs, NJ. Mr, Frank was very respectful, knowledgeable, courteous, and demonstrated a calm demeanor. He went out of his way to help with my situation. I really can't thank him enough!

mm

Jul 13, 2015

David Volpe was only interested in making the sale and not interested in disclosing usual information or helping with the follow-up on the title, etc. He withheld information about the warranty and service. Not helpful.

Mr. YCY

Jul 12, 2015

My wife and I went to Parkway Toyota to test drive a cert. preowned 2012 Rav4 we saw online. Went in without an appointment, but was immediately attended to by Mr. David Volpe. We told him the car we were interested in and we took it out for a spin. To our surprise, after a little Q&A at his desk we were agreed on a price and were ready to buy. Mr. Volpe made the entire process comfortable and easy to understand. He also thoroughly answered all of our questions to our satisfaction, and happily went back and forth to breakdown our numerous payment options. Their "finance guy," Mr. Jason, was meticulous in the description of all fees and costs and wrapped up the whole process nice and neat. Mr. Volpe, Mr. Jason and Parkway Toyota gave us a fantastic car buying experience and great deal on a great car. If we ever need a car in the future we'll be heading right back to Parkway Toyota. I would easily recommend Mr. Volpe and Parkway Toyota to our friends.

JNS

Jul 7, 2015

I came in knowing exactly what I wanted and had a completely hassle-free experience. The staff was very friendly and I did not feel pressured at all. This is the second car I have purchased at Parkway and I will definitely be coming back.

rsin7000

Jul 4, 2015

I had the best experience at Parkway Toyota yesterday and purchased a fantastic car! I was introduced to Francesco Daniele, who showed me several cars that fit my exact needs, allowed me to test drive many of them, never lost patience with my (sometimes silly) questions, and guided me through the differences of buying a car vs. leasing a car (as I've never leased before). He was able to negotiate a great price for the car for me with his manager. He also answered any questions that I had and I finally purchased a lease on a brand new metallic gray 2015 RAV4 that was fully loaded! I look at that car in my garage and I just want to drive it now for no reason! Also, I can't wait until the miserable NJ winter comes as I will be fully prepared to handle it with this AWD vehicle! Very happy and I definitely recommend Parkway Toyota, and make sure to ask for Francesco!

Steven Fisch

Jul 3, 2015

After our 19-year-old Camry (which we also bought at Parkway Toyota, many years ago) finally gave up the ghost, we went to Parkway to find a replacement. Without any hint of hard-sell, salesman David Volpe listened to our needs and recommended a slightly used 2012 Camry with very low mileage and a clean service record...for LESS money than the cars we had been considering. Dave was great, and even rearranged his personal schedule with almost no advance notice to bring the car to be checked out by our mechanic before we made our final decision. Thanks, Dave!

Kris Kay

Jul 2, 2015

Hi! I wanted to share my recent buying experience dealing with the professionals at Parkway Toyota. I was looking for a hard-to-find 4Runner but they were able to find it for me in the right color, with the right options and at the right price. They transported the vehicle to their dealership and had me off the lot and driving away in about an hour's time. From financing to prep, they made it very easy to drive away happy. If you're in the market for a new car, you should definitely check them out. Thanks guys.

timbosul

Jul 1, 2015

This has been my 2nd time at Parkway Toyota using Dave Volpe. It was a great experience and everything promised was delivered. Dave worked within our schedule and more than met our expectations for the 2nd time. I would highly recommend him and will definitely go back when this lease is done.

directdaniel

Jun 30, 2015

I did my fair share of going around, testing cars, sitting down and speaking with sales managers. After my experience this past weekend, I had a good feel for what I wanted and the different price points. That said, I came into Parkway Toyota yesterday (after already visiting Prestige) with the mentality of seriously wanting to get a car. I was recommended Francesco Daniele, who was above and beyond my prior experience. He walked me through the various equipment, all options, and sort of felt out my perspective of wanting the car. Then we went to his desk to hone in on 2-3 cars, the different makes, color, style and we really went to work. I never felt like he was giving me the run around and throughout the negotiations he was very positive and supportive of what I was thinking. All in all, excellent service and I would recommend my colleagues to him.

dd1428

Jun 26, 2015

Mike Delacruz and Franco Daniele were both very friendly, helpful and accommodating I will recommend them to anyone I know looking for a new car.

HappyVenzaGirl

Jun 24, 2015

I have just leased a Toyota Venza at Parkway Toyota and I must let everyone know how wonderful this dealership is. My personal salesman, Bob Winograd was the most professional and caring salesperson I have ever met. I was treated with the utmost care and courtesy,..in a place where a woman such as myself, may be intimidated and clueless ( I'm guilty of both!!) I was guided through the lease process honestly and fairly and had every single question or concern addressed honestly and accurately. From filling out the application to the day of delivery- it was a pleasure to shop with Parkway Toyota. I feel as if they are family.. And thank you to Dennis and everyone we met at delivery..you guys were all great... I can't wait for 3 years from now so we can do this all agin- but wait.. I can, because I LOVE my new car!!!!

sireneast

Jun 23, 2015

I live in the city and this was my first car purchase. Ed Habasi was extremely helpful and walked me through the entire process. I got a deal I was very happy with and everything was very clear the entire time. No hidden costs or fees, etc. Great team. Great experience.

MJRECANATI

Jun 22, 2015

This is the third car I've gotten from this dealership because each time I come in, the sales staff and the Sales Manager treat me like family. I never feel like I'm being pushed into a decision and I never feel like I'm being taken advantage of. I can't stress enough how great Hamid "Ed" Habasi and Bob Winograd are to work with and they took great care of me this weekend. Parkway Toyota provides its customers with the easiest and most painless car-buying experience.

amyruthmorik

Jun 21, 2015

From the sales consultant to the financial services manager to the general manager - I was treated quite well and got a great car - thank you so much!

LindaK16

Jun 21, 2015

I have been to this dealership multiple times and every single time I've been there I have been treated with the best service ever. Everyone is attentive and caring and yes I mean everyone, I have dealt with more than a few employees here from buying and leasing a vehicle, repairs and service and more. I recently visited this dealership and I must say Antonio Campos is truly an asset to the company, He listened closely to my concerns, had a mechanic get right on my car, within minutes, examined every inch of the car and even put it on a lift to make sure the car was OK. He was so courteous, kind, patient, understanding, sincere and compassionate to my needs. Mr. Campos goes above and beyond for the customer, truly an asset to Toyota. Samuel Choung, another service consultant at this dealership who goes the extra yard, he explains in detail and addresses all your questions with patience and kindness. In all honesty, Parkway Toyota is the BEST dealership I have ever dealt with. I would never, after the experiences I have had here ever go anywhere else to purchase/lease a vehicle or service a vehicle and I mean that sincerely. These guys are the best!

Deb3716

Jun 20, 2015

I was met at the door by Francesco Daniele who was happy and ready to help me. He was friendly, informed, answered all my questions, worked fast, and found the Rav4 I wanted, in the color I wanted and had it ready for me to drive home in under 90 minutes. This is not my first lease from Parkway Toyota, I return to this location because of the people. They are all friendly and eager to help; working with Francesco was a real pleasure. Also I big thank you to Edgar Buenconsejo, Accessories Consultant, for helping me pick out all the extras I wanted to add to the vehicle.Thank you again,Debra Mulholland

indie

Jun 19, 2015

My husband and I just stop by Parkway Toyota today looking at 2015 Highlander. We met this very friendly, courteous sales representative by the name of Francesco Daniele. What a gentleman. He did not pressure us in any way, like I said we were just looking. My husband and I still cannot believe it a few hours later we were driving a brand new 2015 Highlander all because of Francesco. Everyone is so friendly and the service is great. This is my second Highlander we bought from Parkway. Francesco thank you so much for the great service. Will definitely recommend you.

BranchAbove

Jun 18, 2015

This was the epitame of a great car buying experience. My Sales and Leasing Consultant, Ed Hamid Habasi, was extremely knowledgeable, friendly, and helpful. The General Sales Manager, Bob Winograd, went above and beyond to ensure that I received the best possible deal on my brand new 2015 Toyota RAV4 XLE. When it came time to finalize the purchase, Mark Gaviola, a Financial Manager for Parkway Toyota Scion, guided me through the paperwork with professionalism and courtesy. Thank you to everyone at Parkway Toyota Scion for making my first time buying a brand new vehicle a pleaurable experience.

juanfonseca

Jun 12, 2015

I was met by a sales representative named Francesco Daniele. He conducted himself in a professional manner. He exceeded the level of customer service I had hoped for. He had command of knowledge of all our questions compared to all previous car salesman I have dealt with in the past. He has an in-house finance representative and a dealer manager (boss) whose priority was customer satisfaction. My experience with Mr. Daniele, manager, and finance rep was very successful. Mr. Daniele is knowledgeable, dedicated, smart, and an excellent salesman. I believe that if I owned a car dealership I would consider myself fortunate to have him on board.

Minna S.

Jun 4, 2015

Our new car purchase (2015 Toyota Camry XLE) at Parkway Toyota was a pleasure. We were able to take all the test drives necessary and never felt rushed before making our final decision to buy a Camry XLE. We felt supported every step of the way. Like others on this page, I highly recommend this particular Toyota Dealership above all other dealerships in New Jersey to my colleagues, friends, and family. This dealership is the only one I trust, 100 % -- whether it is with service, financing, or management. Franco Daniele was accommodating and professional throughout our decision-making process and guided us patiently every step of the way. We couldn't be happier than we are with Parkway Toyota!

Crider

Jun 3, 2015

Bob Winograd is the best. He is honest, reliable and efficient. His willingness to help & knowledge are first class. He made the process of buying a care quick & easy.

Ladye76

Jun 2, 2015

Every time I step into Parkway Toyota I feel like a valued customer. They go above and beyond to make sure my needs are meet from the second I walk in the door to the moment I leave.I would recommend this and only this Toyota Dealership to my friends and family. I am sorry to say that I don't feel comfortable going back to any other dealership other than Parkway Toyota. I absolutely love their service!!! If I could give it 10 stars I would.

Phil A.

Jun 2, 2015

Customer service was great any question i asked the salespeople, finance, mangement had my answers. The showroom was clean the cars were shining. I was even invited to the Barbecue.

S. Polo

Jun 1, 2015

My second car at this dealership. Friendly customer service. Workable on getting what I wanted on this car. Bob Winograd & Francesco Daniele were awesome. S. Polo :-)

josh

May 31, 2015

I just did my fourth lease with Parkway Toyota. This dealer is always very customer friendly dealer -- every aspect -- salespeople; finance; service. I highly recommend this dealer.

Phil Plucinski

May 30, 2015

Walking into the dealership, we were paired with Francesco Daniele, who turned out to be a great guy. He very patiently answered our endless questions, and was able to get us the car we wanted. Entertaining and friendly, Francesco helped mitigate the monotony of the car leasing process. He was very honest about the cars, especially when we asked about how the Corolla compared to similar cars of other brands, and he never tried pushing additions that we didn't want. Furthermore, he was very good at discerning what was important to my mother and what was important to me and acting accordingly. He was able to get us very close to the price we hoped to pay. The sales manager, who also spoke to us for a little bit was also very friendly. If you're looking for a Toyota, I would definitely recommend this dealership and Francesco Daniele as your salesman.

gravi

May 26, 2015

Though I spent more than what I've budgeted for, I think I got my money's worth. Danny has been very professional and helped me make a right choice.

Meng Yang

May 22, 2015

I don't know much about anyone else in this dealership but Francesco Daniele is a nice young man to go to when you need a car. He is very informative as he patiently answered every of my questions that I had regarding leasing a car. He also help push the amount for my trade-in car value. Most importantly, he's got a nice humor which makes the long-boring paper signing process more enjoyable. He even help me move the stuff from my old car to the new car. Overall the time I spent to lease the car is reduced because he explains things clearly the first time and do the math calculation very quickly. On top of those, he is willing to help out not only in paperwork but also physically. If you want someone who is eager to help you getting a new car. Francesco Daniele may be the guy you want to take a visit.

sang lee

May 22, 2015

Last time when i bought a car at Hackensack Toyota, I was so disappointed due to so much high interest fee. However, Kevin Lee was so kind and gave a good feeling.

Joyce1978

May 20, 2015

I loved the experience i had with Hamid Habasi and Bob Winograd. They were both very excellent and helpful. They went out there way to meet our expectations. i would definitely refer this dealer to everyone.

Anand

May 15, 2015

We are from Livingston, but somehow ended up at this dealership while shopping for a new car. We were taken care of by Bob and Laura.Overall the experience was great and we felt like they really wanted to do the best they can for their customers. They will do anything in their power to win your trust and business.They are a business after all, so the buyer needs to do their homework before going out to shop. However they stand out from some other dealers by not trying to mislead the customer - as we have been misled by another Toyota dealership (about which I will write a review as well) closer to our home.Before we left with the new car, we told Bob and Laura that next time we would need a Toyota, our first choice would be to visit their dealership.

Carl zuckerman

May 15, 2015

Peter Lee in service dept. has taken the Best Care of Me And My Car. for 10 or more years. I love my Avalon and Parkway Toyota service dept..

Dennis63

May 15, 2015

Needed a 4WD vehicle to replace my Van and this dealer along with a very responsive representative got me what I came for. The representative went over and above to jump through hoops to help me accomplish my goal in no time. Uncharacteristic of a normal dealer transaction. Thank you.

MercCannici

May 15, 2015

Bob Winograd made my Toyota car buying experience an informed and wise one due to the fact that he and his crew went way beyond expectations. They were relaxed and professional in explaining my choices and opportunities for owning a great car. Bob was there throughout the experience to give me critical information I should know so that those decisions were wise. Over the three hours I was there, we went from introductions, to trade-in, to selection -- to ultimately driving home in a car that my wife and I both love. I thank Bob for his empathy, cooperation, warmth, high degree of professionalism, and most important guiding me through a labyrinth of hurdles to achieve my goal. He made this the best experience I have ever had in car-buying. Thanks Bob!Ed Habasi gave us a tour de force of available Toyotas that met my specific needs. He was explicity, definitive, and warmly guiding. He gave me a lot of time and pinpointed intelligence choices. He Bob and Emanuel were a tight-knit team that sychopated the totality of the experience to achieve a deal. Ed gave me my final operational instructions in my RAV4 and my brother and I were off. Great Service! Great Rapport! Great Team! Great Car! Thanks Ed.Thank you guys!

jlmassoc

May 13, 2015

I have had my cars serviced exclusively by Parkway Toyota for many years, and the quality of service has never declined. Dealing with Dave Ermilio always assures that I am greeted by name, that he is familiar with the car's history, and that I will get an honest assessment of the service required and all options, even if nothing major is required. My 2004 Sienna has over 120,000 miles, and shows only minor cosmetic signs of its age. My latest visit just confirmed that Dave and the rest of the service staff have customer satisfaction as their primary goal.

pakman

May 8, 2015

I had a great experience here for purchasing my new car. One of the best things they did was price match to it's competitors and really helped us get a deal for the vehicle. The staff overall were courteous and respectful to us, and did everything in a very time efficient manner. They were very frank with all their thoughts and opinions, and didn't force us upon any unnecessary schemes, they really took care of us. Overall, it was a great experience!

aklimay1220

May 7, 2015

Went to trade in my 2004 honda crv and walks out with a 2010 toyota highlander. Bob (the Manager), Henry (sales Rep.) and his friendly and courteous staff went above and beyond to satisfy my needs. Thank you Parkway Toyota

cpateach

May 7, 2015

MY wife and I each bought a Camry on the same day almost two years ago from Parkway Toyota. The sales department at that time was extraordinary from the saleswoman to the manager. They made us feel like we were very important which went a long way in making our decision as to where to buy our cars. This was unlike Hackensack Toyota who couldn't care less if we bought there.Now, for the past two years, we have brought our cars in to the service department for quarterly, free, checkups. We receive phone call reminders from them. When we bring the car into the shop, they treat us very well. They are always very polite. They explain everything they are going to check out and when they are finished they explain all the results and even washed our cars. Their waiting room is very comfortable.I recommend this dealership very highly because there is nothing they won't do to make us feel important.

MN Shah

May 7, 2015

I was told by my friend that Parkway Toyota is a good place to buy car.. So i decided to check the place out ..Parkway toyota has friendly and great employees.. Specially Hamid Habasi..is one of them.. I would recomend you to see him if u r looking to buy new or used car.. Hope to buy my next car from here ... All depends on how will they act when i need them in the future..

bnash10187

May 5, 2015

great service, attentive and friendly. Worked well with trade in and helped determine best ptions. I would buy another car from them with no hesitation

Car Buyer

May 4, 2015

I emailed the dealership and was quoted a price for a specific car. When I went to the dealership, I met with Laura Rey who gave me a different price for the exact same car (same stock and VIN #). She then brought over the manager, Bob Winograd, who also gave me a higher price.When I informed them that I was given a different price through email, they insisted that was not accurate even after I showed them the email.After I left Bob called me and again said that I was wrong even though I had the emails with everything written out in them.Later I called back to try to speak directly to the person I had been emailing with (Cathy Telep). The receptionist transferred me to a Cathy who claimed that she was a different Cathy and that Cathy Telep would call me right back. Needless to say, Cathy never called me back.Purchased the car from another Toyota dealership the next day (with NO hassles) but wanted to write an honest and accurate review of what happened so others can make an informed decision.

Greg Cordano

May 4, 2015

If you are searching for that special New or Used Toyota, make it a point to go to PARKWAY Toyota in Englewood Cliffs, N.J.! ---- The entire staff is very professional and customer focused! ---- Since purchasing our Camry, Parkway Toyota has performed all of the service to date, and the vehicle now has 95,000 + miles! ----- Parkway Toyota has a "State of the Art" service facility! They also have their own body shop! YES, it is a one stop shopping center for the automotive customer. Special thanks goes to David Ermilio and David Fernicola for keeping us on the road in a safe / dependable manner! From routine oil & filter changes to major repairs, Parkway Toyota has the knowledge and skills to make things happen in a professional manner! They are simply #1 in the automotive business! Everyone at Parkway is customer focused and professional. We depend on them to keep our vehicle "road ready!"

anjal shah

May 2, 2015

From the moment we walked in to the leaving with the car both John and Bob have been very good, they both followed thru on all questions and concerns. I would definitely work with them again

Chris M.

May 2, 2015

Everyone I dealt with at Parkway Toyota was professional, knowledgeable, honest, and just a really great group of people to deal with. I got a more than a fair price for my trade-in and an incredible deal on my new car. I had visited several other dealerships prior to visiting them, and Parkway stood out among all others. They located the perfect Toyota Highlander for me (not initially on their lot) and I drove away with it in a matter of days. I see no other reason to visit any other dealership for my car needs in the future. You will not be disappointed!

Newcarcustomer

May 2, 2015

We were looking for a car that we could drive off the lot, we wanted fast easy service and Bob Winograd delivered. He was friendly and personable as well as professional, making the car buying process enjoyable, even through the haggling. We came in knowing what we wanted, and he was very accommodating. We will be going directly to him for our next car!

Satisfied Customer

May 1, 2015

After an initial visit to the showroom, Ed followed up with a call to say he'd found the right car for us at the right price. The next day we drove away in our new car. We also got a very fair price for our trade in. Happy customers. Seth

Brian C

Apr 29, 2015

Dave Ermilio is friendly, knowledgeable and an excellent service consultant. We had a problem with our 4 Runner's battery. I called Dave at Parkway Toyota at 7:45 pm and he waited for us to arrive before he closed for the day. I picked my car up at 10 am the next day (all service completed).I would highly recommend him for all your service needs. He is a really nice guy.Brian CApril 2015

Don CPA

Apr 29, 2015

As always, service was prompt and thorough. Parkway always stands behind the work that it does.David Ermelio is a great service consultant. He is always very friendly and clearly explains the work to be done. When there are issues with the vehicle, he promptly notifies us and explains clearly and concisely what needs to be done now and what, if anything, can be done later.

LadyD

Apr 29, 2015

I received a call from Danny expressing to me that he had moved from one Toyota dealership to the one in Englewood Cliffs, NJ. He was already aware that I wanted to trade in my car and was eager to help me. Not only was I able to trade in my car, but thanks to Danny and Jase I was also able to get a refund from the warranties I had on my previous purchase. They were Amazing! Danny Cigercioglu and Jase Kim are both hard working, honest , and an asset to Parkway Toyota.

CMD245

Apr 28, 2015

We found a used vehicle online that seemed to perfectly match what we wanted. The price was better than anything I found within driving distance (including the Chicago market) so I called and spoke with Cathy Telep. I can't say enough good things about Cathy and the service she provided. She was always quick to reply to my questions, easy to work with by phone or email, and no-nonsense when it came to getting the transaction completed. I was leery of purchasing a car without seeing it but Cathy did some research to find the original window sticker and described the vehicle in detail. It was delivered to us last week and is exactly what we expected. Cathy's outstanding knowledge and service gave us the confidence to buy a car online for the first time and we're grateful we did.

Sapan

Apr 28, 2015

Every time my wife and I shop at Parkway Toyota, it's an amazing experience. We get great service and a great price. Everyone from the top line manager to the sales person really make sure that we are getting a fantastic service

201njwolf

Apr 27, 2015

My credit wasn't the greatest went to the dealership expecting the worst and left with a car. Hamid habasi my sales consultant walked everything through with me and got me the best financing deal he could.

GRusso921

Apr 27, 2015

I wanna thank all the staff from parkway Toyota in englewoodcliffs for getting me a good deal and working with me especially Hamid Ed Habasi , Jeff miller and Cathy talep you guys made it possible for me you guys rock !!! Thank you for being understanding you guys are great at what you do I recommend go today and go see Hamid Ed Habasi for a great deal on a Toyota.

hudsonriver

Apr 27, 2015

Luigi Vitale at the service desk pleasantly checked me in and my car was ready to go in less than an hour. I was informed there was a recall from the manufacturer and that parts had to be orderedbefore fixing. The next day Luigi called to let me know the parts had been delivered and car couldbe fixed any time. He is very comfortable to talk to, informative and answered all my questions.

madups22

Apr 27, 2015

got an email on Monday that a ring of mine was found at Parkway Toyota in Englewood Cliffs. I emailed them back telling them I have my rings so they must be mistaken. I got an email back saying "it's definitely your ring. It has your name and something about your college on it" I dropped my phone after reading this. I lose my MARIST MAAC CHAMPIONSHIP ring in 2009. I was convinced it was long gone and had no idea where I had lost it. I went today to pick it up. Everybody in the service department was so nice and wanted to know the background on the ring. I explained how it was my senior year that we won the championship for the first time ever and this ring was so near and dear to me and then one day while moving I realized it was not in my jewelry box. They informed me that they found it while cleaning a used car on Monday. I have no idea how it wound up there but I am so blessed and thankful that this was found. I am so thankful that everybody in the service department was so honest, researched my name found my email address and got in touch with me. I sent them a bunch of pizzas to thank them as soon as I walked out. They sent me another email saying how grateful they were for the pizza and how surprised the were when it was delivered. Little do they know that this ring is a piece of my heart, blood sweat and tears. Anyone looking for a car I would go there in a heart beat. Hard working, honest people. Were persistent in finding me and making sure I got my ring back. Had it in an envelope in a safe place and were so enthusiastic to give it back.

cgreene

Apr 24, 2015

I took my 2006 RAV4 for check engine light and other routine service and very happy with overall service of the facility. I dealt with Service Writer, Luigi Vitale on both visits and was extremely pleased with his professionalism and thoroughness in explaining the work to be performed and what was performed as well as costs. He arranged for a loaner car and kept me apprised of the work progression. It was a pleasant experience. Thanks Luigi. Keep up the good work.

nothingbttoutdoor

Apr 24, 2015

All we own are Toyotas. We have been dealing with Parkway Toyota for over 20 years and their is a reason for that. They are GREAT..... Dealership is on point.

soccermom

Apr 23, 2015

Visited the dealership looking to trade in our 2006 Sienna for a newer Used Sienna. The salesman, Peter Frank as well as his boss, Gerald did a great job in making this used car purchase a pleasant experience. They listened and understood what we were looking for and let us take our time looking at their inventory. No rushing us out of the dealership for other prospective customers ... When we finally decided on the Sienna to purchase, Emmanuel Siskopoulos was friendly, informative and didn't try to sell us extra "stuff". It was great seeing our options/prices on the computer screen, and not being pressured to buy extra packages.

koufax51

Apr 22, 2015

Arrived on time for my appointment and car was taken right away. Dave Ermilio explained how long service would take as well as extended maintenance option. Car was done in less than an hour. Comfortable waiting room and WIFI is nice.

Carguy

Apr 21, 2015

Came in last minute after getting a flat. Service was great, time was reasonable. The waiting area was comfortable and had free wifi. Would return again.

Dustiannie

Apr 20, 2015

I was made to feel welcome on a return visit to Parkway Toyota Scion. I was very stressed due to a week of unforeseen personal difficulties. The check-in process was smooth and quick. I had made an online appointment, indicating concerns about my 2003 Toyota, Camry.The consultant, David Ermilio, worked with his mechanic, Michael, to determine what was necessary at this visit, and what could be scheduled at a later date. I had oil change, spark plugs, bulbs replaced, brakes cleaned and adjusted, Air filters changed and sway bar bushings, both sides and rear. This included a multi-point inspection, which they do for free. The work was done after I discussed my car at length with the mechanic, when he explained why they chose to do these particular repairs. David gave me a complete estimate of the repairs in writing, and the final bill reflected only these charges. I felt that everything was done in a very transparent way, and giving me the best value for my dollar. I prefer to use Parkway Toyota Scion, due to my past good experiences with their maintenance department. I know they stand behind their product, are honest, and value their customers.

krivera11-22

Apr 20, 2015

Never bought a car before and my husband can be a tough negotiator when it comes to the price. But David was great at convincing my husband and an awesome consultant. Made everything easy.

MiriamE

Apr 19, 2015

I give Parkway Toyota a 5 star rating because they helped me get exactly what I wanted in less than 24 hours. The employees that helped me were very understanding and genuine with their service.

leroy103

Apr 18, 2015

I came to this dealership as a last option for trouble that i was having with getting a vehicle for a newly formed company danny the sales rep was able to help me when i though that there was no hope of getting a truck!!!!

Sajid

Apr 17, 2015

Thank you for give us the best deal on 2015 Camry, we appreciate your friendly and helpful attitude and thank you for help us to close this deal very comfortably.Hamid and Bob rocks ???

Senior Female Car Owner

Apr 17, 2015

ANY dealership is ALL about Consistent Quality Service...and Parkway Toyota provides Consistent Quality Service. David Ermilio (Service Consultant) and Michael Maucione (Mechanic) have taken care of my car for some 7 years - and have never let me down. I KNOW that they care about my car - and my safety - which continues to make me feel confident that my car is in GREAT hands. While I wish I had the money for a Mercedes, I REALLY would think twice before getting it as I do not want to leave the CONFIDENCE and TRUSTING relationships that I have with David and Michael.

spidell52i

Apr 16, 2015

I went to two different dealerships to see if there was any better deal however parkway Toyota was the winner not only because of the great deal, customer services was immaculate. At the end of the day a client can make or break a deal by the way they feel and these guys are great!

pmp

Apr 15, 2015

Great dealership. David Volpe was very friendly. Would definitely see him again for a new car purchase. The Dealership made sure I was 100% satisfied with my purchase. They even repainted the bumper to fix a small (1cm circular) spot that could not be cleaned off, at no charge.If you are considering a Toyota/Scion and live in the area, let this dealership be your first stop.

S.C.

Apr 14, 2015

My service advisor, Antonio was extremely knowledgable about the functions of the car and he solved the issue right away. He went above and beyond to recommend the maintenance needed and delivered it in a timely matter - very professional. Excellent overall experience! Thank you!!

Luther48

Apr 12, 2015

The salesperson and owner were friendly, personal, and willing to accommodate my wife and I with a terrific price, which is ultimately the bottom line. I would recommend going there unhesitatingly. Our experience was A+

Richard M

Apr 8, 2015

My husband and I drove our new beautiful Toyota Limited off the lot of the Parkway Toyota dealership in Englewood Cliffs, NJ about a week ago. We love our new car and we loved the entire buying experience at Parkway. They are the best! Ed Hamid Habasi was the sales rep and he was very knowledgeable and very kind. Bob Winograd is the general sales manager who oversaw things. He was terrific, too. And Mark (don't know his last name) took us through the financial papers and made the process easy and painless. Just a top notch group of guys! We were very pleased.

Y.D.

Apr 8, 2015

A+ experience all throughout. Left the dealership 100% satisfied, in a brand new 2015 RAV4 Limited and in the exact exterior/interior combination I wanted. Ed Hamid Habasi and the entire group did a great job.

Chrisf

Apr 5, 2015

"My experienced at Parkway Toyota was great. My sales consultant Laura Rey and the sales manager Jeffrey Miller helped me figure out what was my best option for a lease. They walked me through the process, and they were very professional, friendly and honest. I really recommend them. I had a great experience."

Lisamdre

Apr 2, 2015

Bob Winograd and Peter Frank provided me with excellent service during the purchase of my new Rav 4. They were extremely professional and accommodating. The entire process was simple and took very little time which came as a pleasant surprise. I will definitely recommend Parkway Toyota

julie

Apr 1, 2015

Jim at the Collision Center always takes his time to listen to my concerns and really goes above and beyond to make sure that he has done everything in his power to make things right by me. I really appreciate that extra bit of customer service he always adds in to his service. The work on my car was also done to Toyota standards which makes them exceptional. It really was a bad experience to get hit, but Jim and his staff really made a negative experience into another great one. Thanks!

tappan01

Mar 30, 2015

Jeff Miller, who is the Sales Manager at Parkway Toyota couldn't have been nicer during the negotiations on my new Corolla lease. I was treated in a courteous and professional manner and he went above and beyond what was expected in helping me to get to an affordable price for my lease.I am glad that there is still a dealership around who treats their customers with compassion and respect. Thanks to all the wonderful and kind staff that helped me in the process.

jake

Mar 28, 2015

Great Experience! Also, staff are very friendly and they're open to deal for you!At the same time, they are so professional so they'll work for you until you're satisfied!I'll definitely go back to Parkway Toyota!!

richmond

Mar 28, 2015

Parkway Toyota staff demonstrated excellent customer service from the time I made my initial inquiry over the internet up to the time I got the car this morning. Even though I had other options, they were the ones who made me feel most wanted, having the right mix of persistence and friendliness to draw me in. Their staff worked with me to get a win-win deal done efficiently in spite of my less than ideal credit situation. That is something me and my family are truly grateful for!

Sandy M

Mar 28, 2015

Used car salesmen don't exactly have a great reputation, right? I left the lot today with the certified pre-owned Prius I wanted, at a reasonable price, after a wonderful experience. One visit on Thursday to do the deal, a short return today to trade my old one in and pick up the new one. Everyone was friendly and courteous, and Dave was a pleasure to deal with.

Maybelline

Mar 21, 2015

Very friendly and highly professional staff, they did a great job answering all my questions. I'm a fist time buyer and they make it really easy for me

Alodia

Mar 20, 2015

Parkway Toyota is a great dealership with a knowledgeable staff who are friendly and ready to help in any way. Every time my car needs service or I am looking for a new car, Parkway Toyota always has great service and exceptional quality of work.

Eris

Mar 19, 2015

Very good dealership with friendly, welcoming and good sales personnel. Reasonable prices and great service. Peter and Bob were very helpful with the whole process of buying the car. I would recomend this dealership to all my friends and family.

Muhammad

Mar 17, 2015

Best dealership in nj and friendly atmosphere and v v good employee , I went there to buy Toyota corolla 2015 and I got the best price .thank you parkway Toyota and specially hamid habasi and bob winograd.

Jennifer Marie

Mar 16, 2015

I called to get some quotes and Cathy was really nice and responded with a few different quotes right away. Would definitley recommend this place just for the customer service aspect.

rap

Mar 12, 2015

This is the seventh Toyota purchased from Parkway, there must be a reason. Excellence comes to mind - kudos to Bob Winograd and Kevin Lee. Thanks.

eugene

Mar 11, 2015

I went to Parkway Toyota to purchase a AWD Toyota Sienna. I first called around and they had the best price for the model I was looking for. Clinton and Robert helped me with my purchase and they were very helpful and friendly. We came to a great price and they made my purchase easy as possible. Definitely would recommend if you are looking to purchase a Toyota.

ic318

Mar 11, 2015

Loved working with Bob Winograd and Ed Hamid Habasi. Very attentive people working here. They showed me the ins and outs of my new RAV4 very excited thank you again

pducketman

Mar 6, 2015

I bought a 2011 Toyota Landcruiser and shipped it to California (where I live). Easy transaction! Everything as promised! Thanks for your help Cathy!Daniel

angelflip

Mar 3, 2015

I have been a long time customer of Toyota. My first brand new car was the 2000 Toyota Sienna so when it was time to buy another car I knew I had to buy another Toyota. This time around Hamid Habasi was my dealer. He was very knowledgeable about the car and was able to address all my concerns. He was very professional and made the buying process very easy and smooth. I would definitely recommend my friends and family to this Parkway Toyota and Hamid to buy their own Toyota today!

boris

Mar 2, 2015

In Parkway Toyota we met a very friendly environment and highly professional staff.We work with David Volpe who provided us with an exceptional service.We would recommend Parkway Toyota to anyone.Boris & Vera

Perfactor

Mar 2, 2015

Ed Hamid Habasi was my dealer for a 2009 Honda Odyssey that I purchased. It was my first time buying from a dealer and let me tell you, his customer service and knowledge was immeasurable. He fought tooth and nail to find the best deal for me, and I must say, it left a lasting impression on me. Even my family members were shocked at the deal. Ed, Robert and Kevin were top notch professionals that really showed they cared about what was best for my family. I felt at home and never felt pressured into anything. I definitely recommend Parkway Toyota.

BBB

Feb 28, 2015

Parkway Toyota was the first dealership I went to before buying a new car, and it wound up being the last one I went to when I actually purchased the car. I worked with Dave Volpe, who was extremely patient, not pushy, and just an all around great salesman to work with. I actually put a down payment on two cars with Dave that I wound up cancelling before ultimately finding my ideal vehicle third time around. All along Dave was never pushy or showed any frustration despite the two cancellations over a couple of months. Bob Winograd, the sales manager was also great to work with. All along Bob was doing what he could to make me comfortable in each situation. The overall environment at Parkway is different than any of the three other dealerships I went to. Aside from Dave this was also a big reason I wound up bringing my business there. The minute I walked into Parkway it just felt different. Everyone I dealt with from Dave, Bob, Edgar in aftermarket, and Mark in finance; they all were just normal people and they treated me great. If your looking for a pleasant car buying/leasing experience, and appreciate a great deal coupled with great service while working with people who treat you like family; there really is no reason to go anywhere else.

mitchs9vt

Feb 28, 2015

I came to Parkway Toyota to look for a vehicle to lease. I was greeted right away by the friendly staff and they made sure that all of my wants and needs were satisfied. Laura, Bob, and Mark were extremely helpful and they both went above and beyond to make sure that I was happy. I would recommend this dealership to anyone interested in going to a dealership where you actually matter and aren't just another sale.

2014 VW TDI

Feb 27, 2015

Great experience at Parkway Toyota! Sorry, didn't buy a Toyota but found a great 2014 VW Golf TDI. The Parkway Toyota team was very knowledgeable...They were able to assist us with a trade in that allowed us the buy our new Volkswagen. Thanks guys!

Joe

Feb 23, 2015

Ed Hamid Habasi was my sales consultant and the point person through the whole process. It was the best car buying experience I've ever had. I'm used to feeling like I am in a battle when buying a vehicle and being exhausted after it is done. The whole process from the time I pulled in to the time I left with the vehicle took less than two hours. Everyone could not have possibly been nicer and they were obviously driven by and very proud of their reputation for customer satisfaction. I live over an hour from this dealership but will always check there first when purchasing a new or certified used Toyota. It is well worth the drive!

mygol

Feb 23, 2015

Thank you very much Laura, Peter and Mark! We spent minimim time in efficient and business like manner to end up with leased Toyota RAV4. Wish every dealer would be like you!Thanks a million! Love our new carEmily&Yuri

richd287

Feb 23, 2015

I just pick up my 2015 Toyota Tundra from this dealer tonight and i cannot say enough. From start to finish these guys are professional courteous and friendly. I have never laughed so much in my life at a car dealership (where there is usually so much stress). They made the whole process painless. If you are thinking of buying a Toyota please do yourself a favor and visit Ilber and Bob you will not be disappointed, It is extremely worth it to travel from far away just to buy here. Edgar also helped with a lease return and was extremely knowledgeable about setting up your new vehicle. I am so happy i found this place would never go anywhere else in the future. Thanks again guys!

Angely

Feb 17, 2015

This dealer is excellent very friendly they really work with you in getting a dood deal, love what they had to offer me and saved me money. I live in the bronx and the customer service is nothing compare to the dealer in the bronx. The agent that assist me was very patient and friendly.

mgolden

Feb 16, 2015

Ed was our salesperson and he was wonderful! Went out of his way to help me! Also patiently answered all my questions and my texts! I would recommend him to everyone! Thanks!

Tussi

Feb 13, 2015

Always an awesome experience! David is an outstanding sales person. He looks out for the customer's best interest. Bob and Mark were also great too! I recently purchased my third vehicle from David at Parkway Toyota and will always recommend the dealership. The people there are knowledgeable, helpful and a pleasure to work with. Best dealership and best people I've dealt with in purchasing vehicles. AWESOME and OUTSTANDING!

Suzy

Feb 13, 2015

My husband and I wanted to buy a truck (to hopefully one day pull our 'soon to buy' boat), and trade in our sedan. We found the perfect used truck on their website and went in the next day to check it out. Its everything we wanted and at an outstanding price! Ed and Bob were so friendly and personable, it was like hanging out with your favorite neighbors. Everything went smoothly and we couldn't be happier. This weekend we are going off roading! Thanks Ed and Bob for everything, see you in the mtns!

Kimberly

Feb 12, 2015

Everyone was so nice and made my purchase stress-free and worry-free. Everything was so easy! I will definitely recommend Parkway Toyota to my friends!

toyota

Feb 8, 2015

We purchased a new vehicle at Parkway Toyota.The staff were all professional and easy to work with!We strongly recommend this dealership to all.

HdHunter

Feb 5, 2015

Needed to purchase a pre-owned recent year Certified Toyota Camry after our car was totaled. Dealer salesman and sales manager were very understanding and cooperative in allowing my wife and I to drive car to our house to make certain it would fit through our small sized garage door. Even though it was on a busy Saturday, the salesman took himself off the floor to accompany us and explain features of the car during trip. Turns our car fit perfectly and we just need insurance company confirmation of total loss for our old car.You should do due diligence and research before agreeing to a price, but they are negotiable, and will work with you. Even though we had bank pre-approval for car loan, Parkway offered better rate since Toyota considers Certified Pre-Owned cars at new car interest rate of 1.9%. Also important, they completed the transaction within same day and was able to finish paperwork and drive home our 2012 Toyota Camry XLE V6 the same day.Great company, friendly sales and support staff and I have been familiar with the service department for years. It is the finest in the tri-state area.

pdeshaum

Feb 5, 2015

Wonderful experience! I relied on and really appreciated their knowledge, professionalism and follow through. They truly care about making their customers happy! Bob, Ed and Manny...A++

Sediq R.

Feb 4, 2015

I live in Smithtown, Long Island. I was looking for a 2015 Toyota sienna in a specific color with a good price. None of the dealer near my house had that color and they were all to pricey. I searched online and I found this dealer in NJ. I contacted them and they said to come in. As soon as I walked in the door I felt like this was the perfect place to buy my car. I dealt with Ilber Koleci. He was a very nice and friendly person. He called his manager Bob Winograd. I had a trade in and the price he gave me for the trade in and the price for his car was better than every where I went to near my house. The service was fast and quick and the delivery of the car was very fast. In addition, Emmanuel from the finance department was excellent, quick, and fast. I recommend anyone looking for a car to go here. For good service and friendly staff.

Yeonjoo Kim

Feb 4, 2015

Mr. Hamid Habasi was the reason I chose the Parkway Toyota among other dealerships which were Hudson Honda, Tenafly Honda and other Toyota dealerships. At least I visited 5 others. He convinced me with his warm and kind personality and his knowledge. Even after I purchased my car from this dealership, he kept in touch and asked me how well it was going and what else I needed. He does make his every effort to satisfy my needs. I really appreciate his efforts and kindness.

joelee

Feb 3, 2015

I am very happy with my purchase of a corolla from this dealership. they were easy going and didnt pressure you into anything. they were fair and the experience was seamless

Klee

Feb 3, 2015

Went to this place after going to several other dealerships in the area and asked for a best offer on a 2015 Highlander. It's a hot car with very little inventory in the area so I figured they'd come back with an ok offer. I left the dealer after getting the offer in writing and did some research. Went to several Toyota dealerships and none of them could come close to the number. I went back and got the exact color, model, and accessories I wanted. Robert, the sales manager was great to work with and would do business there again. Highly recommended and got the Highlander just in time for the recent snow storms.

avhabib

Jan 31, 2015

As soon as I entered the dealership, I was greeted by a friendly salesperson, Kenny Lee. He was very warm and welcoming. He was very knowledgeable and was able to show us the cars that we were interested in viewing. Me and my partner ended up buying THREE cars from the same dealership the same day! Kenny was able to locate the cars, but when it came to pricing, Bob, Sales Manager, was the person who was responsible for making it happen!! Bob was very informative and was willing to work with us in purchasing all three cars. He offered us excellent prices and we didn't have to negotiate much. He even gave us three free tablets as a token of his appreciation! Since we couldn't take all three cars home the same day, he delivered the third car to my house from New Jersey to Queens, NY. Bob and Kenny made a wonderful auto buying experience. I would recommend anyone looking to purchase a Toyota to visit Parkway Toyota and work with Bob!! They are a very professional sales team. I would definitely come back to to buy more cars and would refer everyone to them! Thank you Bob and Kenny!

JSH

Jan 26, 2015

Everybody at Parkway Toyota was a pleasure to deal with. Everyone there was friendly and very helpful. From the start, everything went smoothly with the dealership. I would recommend them to anyone looking at a Toyota vehicle.

sandy

Jan 26, 2015

I could not be more thrilled with my new Toyota Landcruiser. I have never owned a Toyota and both the dealership and the vehicle are such a pleasant surprise! From the moment we walked into the dealership our salesman and Robert Winograd were so genuine and thoughtful. We felt like we were dealing with friends rather than the pressure of someone trying to sell us something. Every aspect from test drive, phone calls, questions, finance and delivery of the vehicle have been superb. I plan to recommend the dealership to everyone I know. Could not be more happy!!!

Cel

Jan 24, 2015

I have been buying and leasing cars since 1960 nd this was by far the best experience I have ever had in a dealership! There was no pressure selling.

JinCh

Jan 24, 2015

I bought a 2015 4Runner Trail yesterday, just in time for the years first snowstorm. The entire process was easy and seamless. Ed Hamid Habasi and Bobby Winograds customer-centric and straightforward demeanor won me over. Ed Hamid Habasi was very patient and professional and even stayed late to accommodate my busy schedule. These guys are without a doubt All-Stars!!

Sarah K

Jan 24, 2015

I had such an incredible experience at Parkway Toyota! I had spent the last month searching for a used car to buy. I found a lot of great and suitable cars during this time, but for me, the experience of buying the car was a factor. I wanted to buy my car from someone who I felt I could trust. I found that dealing with Laura at Parkway Toyota. She was incredibly personable. Very honest about the pro's and con's that I was weighing. She would actually look me in the eyes when talking to me, which from my experience over the month, was pretty rare of a dealer. She also had a bit of spunk sometimes and would say kind of weird but funny things, which I absolutely appreciated, you could tell she actually likes people, and she had a passion about her job. I also dealt with Peter, her manager, he was really kind and knowledgable about all the details I needed to know, and he explained them in a way I could easily understand. Lastly I dealt with a man named Mark (Marc?) in Finance. I was SUPER afraid of dealing with the finance guy, because a large majority of reviews you read about dealerships online all warn about finance guys and their gimmicks. I had such an opposite experience. He was a little quirky too, but also in a great way. He really laid things down and explained what everything meant, in a way I could easily understand. I felt him to be very honest and I didn't feel completely bamboozled with some extra sales pitch by him like I was afraid of.All in all, I feel lucky to have ended up at this dealership. They ended up working out a great deal for me on my purchase and got me into the exact car I wanted for a price that was fair and honest. I drove away without having any concern that I made a mistake, and I am still just as pleased, and grateful, that I bought from them.THANK YOU!!!

MJ

Jan 22, 2015

Salesperson Laura Rey was excellent from start to follow up. From my 30+ years in sales & sales mgmt. I found her to be professional, helpful, not pushy but focused on giving me all the reasons to do business with her. I would refer anyone looking for a car to her & would definitely work with her again.

carol

Jan 21, 2015

The best experience I had leasing a car was today at this dealership.Our salespeople, Ed Hamid Habasi and Robert Winograd were fantastic!!!!My husband and I went into look at the Camry, just out of curiosity. We fully expected to lease a Honda Accord. We took the Camry for a test drive and we thought it handled beautifully. Ed and Bob, both were so easy going about coming to a lease deal that felt right to us. A great experience.Thank you EdThank you Bob

Rene F.

Jan 21, 2015

Wonderful car buying experience with Laura Rey and Bob Winograd. Got a great deal on the new car as well as my trade in. Great service and great people! My new favorite dealership!!!

verna seucharran

Jan 21, 2015

Was looking for a used sienna ,call parkway and explain what position i was in ,invited in and these guys bent over backwards to put me in a beautiful 2012 sienna.

RJ112011

Jan 17, 2015

This is our second brand new SUV in less than 3 years. Excellent services from General Manager: Mike De La Cruz, Sales Manager: Jeffrey S. Miller, Sales Representative: Danny Cigercioglu and Financial Services Manager: Emmanuel Siskopoulos.My husband and I worked as Retail Store Managers and we know about providing good customer service to our clients. They are a positive team and they met all of our expectations. Highly recommend this awesome team!!

MM24

Jan 15, 2015

This was the best decision I could have made regarding purchasing a new vehicle. Every other dealership I went to either try to scam me with terrible deals or simply terrible sales representatives. However, when I went to Parkway Toyota, the employees there did nothing but help me through every step of the transaction. Hamid, Bob, and Gee helped me not only get a great deal but also a fantastic car! I highly recommend this dealership to anyone looking for a new car.

kcucci

Jan 9, 2015

What can I say? At my age (25), you frequently hear horror stories about how difficult it is to buy/lease a new vehicle. Maybe it's beginner's luck, but my first time leasing a vehicle ran smoothly and was rather painless. I called Parkway Toyota, spoke to Cathy and made an unexpected, but certainly welcomed same-day appointment with Kevin. Within 2-3 hours of making that phone call, I successfully signed a 36-month lease on a 2015 Scion iQ. Kevin is wonderful and explained all of the leasing verbiage I didn't understand- he has the patience of a Saint. Leasing a car can be scary business, but when in the hands of a team like Cathy, Kevin, Bob and Manny... you really feel comfortable!

change007

Jan 7, 2015

I contacted and researched over a dozen dealerships in the Tri-State area (NY, NJ, PA) in search of the rare in stock 2015 Toyota Highlander Hybrid Limited Platinum model in the desired color. Of those dealerships I visited six. Parkway Toyota had the best price, the desired vehicle in stock and best trade-in offer. Bob Winograd, Edgar and Mark Gaviola made the experience absolutely seamless! I highly recommend that if you want to save your time, money and want to be treated as a valued customer then please first contact Parkway Toyota for the most accommodating, customer committed and hassle-free experience! Rest assured that this is the place to purchase your Toyota vehicle! In the words of Bob Winograd, Our relationship does not end here! He meant it since the purchase had a ton of options that needed to be added to the Highlander and they executed the additions flawlessly as promised! Thank you Bob, Edgar and Mark for an exceptional experience!

JnJS201

Jan 6, 2015

Bob, Mike, and Kevin really worked hard to make this a seamless and quick transaction. It really felt like we were in with our old car and out with our new car in no time at all. Being new parents, we had requested for a quicker transaction, and these guys really ran to keep their promise to us. Everything was handled with ease and we LOVE our new Highlander!

Srivera286

Jan 5, 2015

Worked with two very knowledgable and friendly salesman. They took their time with my husband and I in answering every question we had. They guided us to purchase the car that best suited us. Even the financial aspect of the deal was smooth with no hassles. I must say this was the least headache we have ever experience in purchasing a car.

Kanti

Jan 3, 2015

I went through many researches about the good dealers to buy a car. Heard about Parkway Toyota and had a nice experience. I was little nervous while deciding about the vehicle but Mr. Hamid Habasi showed a lot of patience to help us out. He is dedicated on his work and caring to the customers. Will definitely recommend the dealer to the friends, family and will be back to them for our future vehicles as well. Thanks to all Parkway Toyota team and Mr. habasi.

samyak

Jan 3, 2015

The dealership is good. The sales rep. was good , they had the best price and fixed to what they quote.I had tried at least 10 dealers and this had the minimum price.

victor

Jan 3, 2015

This is our 4th vehicle we bought from Parkway Toyota. Our sales rep LAURA. REY was very helpful. BOB was very helpful with the price.

WGS_1968

Dec 31, 2014

This is the 6th vehicle that I have bought from Parkway Toyota and it continues to surpass my expectations. The buying experience could not be better and the staff is tremendous. Dealing with the Sales managers to the sales reps and finance guys could not be easier. The price quoted is the price you pay and they don't try to upsell you with worthless stuff. Could not recommend a place more than Parkway Toyota. Straight-up people from the front door to the moment you leave. They are a very impressive outfit.

levster

Dec 28, 2014

Went to initially just look -- hey I had an SUV which still had a LOT of life left on it but was thinking of changing to something a bit more car-like. Liked the look and amenities of the Venza. Ed Habasi was easy going and was very helpful with the various options on the trim levels. Came back a few days later for a test drive and I was sold. Had a short chat introduction with Bobby Winograd, who was doing the money part. He met the price I was looking to pay with no crazy back and forth. Traded-in my SUV -- had to push only a bit to get close to the price I felt was reasonable. In the end, left with my 2015 Venza and a hug and smiles! Ed, Edgar and Bobby were great! Candid, honest, trustworthy, warm, genuine, and attentive, without being cloying, or pushy. If you want to buy a car, go to Parkway! This was my second Toyota from them.. and I look forward to the day I need to get the next one!

Cute Dog

Dec 26, 2014

Mr. Ed Habashi and his manger Mr. Bob Winograd talked to us very friendly and listening to us in a good manner. Then they were very patience to find out offer to meet what we wanted. We were taken care of in professional way from the beginning to the end when we left this dealership with a new car. Thank you so much!

rea

Dec 22, 2014

We generally dread buying cards, but working with Parkway Toyota was easy. They were informative, flexible, and ready with the paperwork when our car arrived. Highly recommended.

HappyYorker

Dec 18, 2014

I purchased a Toyota 2015 RAV4 in Nov from Parkway Toyota. Hamid Habasi was very patient and professional. He provided the detail information and answered many questions about the car. Finally I got my satisfied car which was delivered from other dealer 60 miles away. Bob Winograd also gave many helps, especially in my final decision. I enjoyed this purchasing experience in Parkway Toyota.

nowlima

Dec 16, 2014

Sales consultant Ed was patient answering questions and did not pressure us for the sale when we did not decide to continue with the purchase of the vehicle on our first visit. Overall, we had a positive buying experience and would recommend the dealership to friends and family.

Sienna!!

Dec 14, 2014

I leased a Sienna here and am very satisfied with my experience. Bob Winograd is a true gentlemen who took care of everything the right way. There was a misunderstanding regarding the financing which Bob cleared up quickly and professionally. Kudos to Parkway Toyota!!

sayanc

Dec 13, 2014

Purchased our new Toyota 2015 RAV 4 in October from Parkway Toyota dealership. Must say, my decision was made easier by the comprehensive information provided by Hamid. From the arranging of the first visit, to the obtaining of the keys, interspersed with a thorough run down of the car and its features , it was an enjoyable experience from the beginning to the end. Delighted to have had Hamid shepherd us through the whole process and leave no stone unturned in ensuring we were getting what we were looking for. Would not hesitate to go back to him and Parkway Toyota in the future.

blahblahhong

Dec 11, 2014

Just purchased Toyora Prius.Peter Frank was able to answer all the questions we had about the car.He made car purchasing very easy and stress free. He is an excellent sales person.Thank you!I would recommend Peter and Parkway Toyota to friends.

anatasha82

Dec 10, 2014

I had a wonderful experience with Hamid and Parkway Toyota. Hamid spent a lot of time explaining features of the car and making sure I had a great deal. I am ecstatic with my new (to me) car and would definitely deal with Hamid at Parkway Toyota again. He's a really nice guy who knows his stuff! Thank you!

grivera

Dec 10, 2014

Thank you for all your help! It was definitely a great experience, and I got better customer care at Parkway Toyota than any other Toyota dealer that i have been to.

mapergis

Dec 10, 2014

Parkway Toyota has met our family needs. Ed Habasi, our sales rep and Bob Winograd, our sales manager were phenomenal. They knew exactly which car would work best for my family of five. We love our Toyota Highlander and we LOVE our dealership!!

Fahmida85

Dec 8, 2014

We had a great experience, purchased 2 vehicles from them within 6 months. Our sales person Ed Hamid Habasi was very helpful, friendly and knew all the information very well. Treated us like family. Will definitely recommend him to others. Going to this dealership for future purchases.

Janet W.

Dec 8, 2014

I recently purchased my second Toyota Highlander at Parkway Toyota. The staff arevery friendly and know their product well. Both Hamid, the salesperson and Bob, the sales manager were actually a pleasure to work with. I used to dread having to buy a new car but the staff at Parkway changed all that. I have recommended Parkway to friends and family andthey have also had very positive experiences.

Jkopacz59

Dec 8, 2014

Picked up my new 2015 Tundra on Friday and I absolutely love it. My sales rep and sales manager went above and beyond to get me my truck. The delivery was smooth and quick from financing to driving off the lot. My sales rep explained every single detail to my new truck and set everything up for me. Great dealership!!!

vancej

Dec 8, 2014

We went on a Saturday to purchase our car. Dealership was crowded. We were helped right away. Got there around 11 am. We were able to drive away with our car by 4 pm. We had a lot of wait time just trying to find our sales guy. He would help us and then disappear. Things were not getting done for us fast enough. When we finally got out of there it was 4 pm with our new car. We were happy but if they had help there that they needed we could have been out of there by 1 pm. It shouldn't take that many hours to buy a new car.

vmontes06

Dec 7, 2014

Bob Winograd and Hamid Habasi made buying our new Toyota truck painless and easy. They were also very fair with our trade-in. We told them what we wanted to pay for the new truck just like we did at other dealerships but the difference was Robert and Ed bent over backwards to give us the price we wanted. The whole process only took about 20 min. Thank you guys for being fair and professional!

Becky Q

Dec 4, 2014

... But I finally do!My whole life I've hated buying a car. Horrible experiences. I would drive my cars into the ground to avoid having to go in to a car dealership to buy a new one. But Bob Winograd at Parkway Toyota rocks. He handled everything, got me in and out of the dealership in record time. He didn't haggle with me (Allelueia!I) but offered me a fair price from the get go. He streamlined the process and did it all with a smile. He even DELIVERED the car to my house himself. I'd never hugged a car dealer before, but I hugged Bob -- TWICE! Love my new Sienna.

Scoward

Dec 2, 2014

Hamid is a great guy to deal with. There was no BS and everything was straight forward. There were no unexpected surprises buying my new Tacoma and everything went very smooth. I selected good for the car price because I am a cheap xxx and always want a better deal. haha

C Hennion

Nov 30, 2014

the entire experience was easy and fast...sales department (Bob W.) was very helpful with my requests for the trade in and the vehicle i was looking to buy...talked me into a white suv which i was initially against but enjoy now as it doesnt get as dirty as originally thought...would highly recommend this dealership to anyone looking for a new Toyota vehicle. charlie

MTLo

Nov 29, 2014

Everyone is friendly, helpful, and professional. They helped me lease a new Toyota and answered all my questions. The service was excellent. I will definitely recommend them to all my friends.

Carson Lee

Nov 26, 2014

Excellent service starting from the car sales rep. to the guy who takes care of finance and even the manager. They just cut straight to the chase and gave me the best possible deal (knowing that I just graduated college and have a very tight budget). Couldn't be more satisfied.

tambareen

Nov 22, 2014

The Parkway team was with me through every step of the process. I would not hesitate to recommend them to anyone in the market for a new Toyota.

bergendoc

Nov 16, 2014

Purchasing my choice of a new 2014.5 Toyota Camry XLE with sales representative Miguel Kychenthal with the assistance of manager Bob Vinograd was a professionally and genial experience.I can and will highly recommend these two gentlemen and the Parkway Toyota dealership for their services.

siddiquinj

Nov 14, 2014

Hamid Habasi was extremely helpful, courteous, knowledgeable and respectful during our purchase. Also honest and upfront. Same for Bob Winograd. So our overall experience was very nice. This was our third Toyota from Parkway and we will definitely recommend it.

primuspilus

Nov 13, 2014

I'm not sure why this dealership gets so many positive reviews as it is no different than any other car dealership. Specifically, they start out with a very high price, and then you have to negotiate down from there. Here it was no different. The salesmen pretended to go "speak with his manager" and "fight for you" to get you a great price when they had an actual bottom line figure in mind the whole time. Such gimmickry is an insult to most people's intelligence. It was the usual cat-and-mouse game that happens at all car dealerships. The key is to do one's homework on trusted websites such as Edmunds or KBB so that you know what a fair price should be when you come to negotiate, and always go to several dealerships before purchasing or leasing your car.

Zim1234

Nov 13, 2014

John Decepida is a very nice and knowledgable gentleman, very patient to answer every questions you may have. We had a very good experience with Parkway Toyota.

zm1114

Nov 12, 2014

Very nice salesman and manager; Hamid and Bob were straight-up; no funky business. Felt everything was fairly done and we left happy. Will go there again next year. Hope to see Hamid and Bob (still) there.

denny.rod

Nov 7, 2014

I love Toyota cars. I have to say so far I have own five of them and all purchased at Parkway Toyota. The staff is amazing. Always helpful. I am one of those who always end up closing the showroom and never have they complained about it. Bob thanks so much. Service do not stay behind at all. I service all cars at this dealer also. Thanks David's

jwiner24

Nov 2, 2014

We dealt with 11 Toyota dealers in the North Jersey area while negotiating the purchase of our new vehicle. We were extremely impressed with the clear communication, up-front pricing, honesty, and courtesy of this dealership. We received the exact vehicle that we wanted, in the time frame we specified, with no hassles, and we were never subjected to typical car dealer "mind games." At all phases of the transaction, we were impressed with the way that Parkway Toyota respected our wishes and did not waste even a minute of our time.

emu614

Oct 31, 2014

My experience with Ed, Edgar and Bobby was fantastic. All of the Sales Rep go above and beyond and make sure my needs were met. They were also extremely easy to work with. I would recommend this dealership to anyone. Very good follow-up.

amirhy

Oct 29, 2014

As a new comer to the US the staff at Parkway Toyota, both on the Sales front and the financial front, did all they could to provide us with a plan that would fit our needs and capabilities.A friendly and experienced staff that did everything to make this transition as smooth and easy as possible.

grivera116

Oct 29, 2014

Great team at Parkway Toyota. Bob always works magic. Experts in their field, very professional and always has the customers interest in mind. We always walk out happy for the last 3 cars we have had with Toyota.

Richjlee

Oct 28, 2014

This dealership was an amazing car buying experience. Earnest and honest is a rare combo in car dealers but Ed (Hamid) and Bob were great to work with. HIGHLY RECOMMEND!

AlexYu

Oct 26, 2014

Last Saturday, I bought my 2015 Highlander. Bob Winograd and Peter Frank worked with me. They accommodated my requests and I got a great deal --- price and options. Their customer service is superior and they are amazingly friendly. Best of all, no stress!I'm glad I came back to see Bob for my second Toyota in two years from Parkway!

LJLYONS

Oct 23, 2014

I WAS ALL OVER THE PLACE..STRESSED .ANXIETAL..WORRIED...CONFUSED......BUT PARKWAY TOYOTA PUT ME AT EASE......BOB,ED,EDGAR AND EMANUEL ARE GOOD PEOPLE AND I AM SO HAPPY WITH MY DECISION. NOT ONLY DID I RECEIVE A FAIR PRICE, THESE INDIVIDUALS TREATED ME LIKE FAMILY!.....I WAS AT SEVERAL OTHER DEALERS AND NO ONE CAME CLOSE WITH MAKING ME FEEL COMFORTABLE. I KNOW ME AND MY NEW SIENNA ARE IN GOOD HANDS AT ENGLEWOOD CLIFFS!!!! I WOULD BE HAPPY TO GIVE A PERSONAL REFERRAL ANYTIME!! THANK YOU!!!P.S. I AM A TOUGH CUSTUMER...WELL DONE!!

findrd

Oct 20, 2014

I was there to lease a Toyota corolla 2015 that Toyota advertise a national promotion. I got exactly what I was looking for. I went at the dealership at 7pm and was out by 8pm shaking hand on the deal, in an hour got exactly what I wanted, and the budget that I wanted to spend for a lease. Bob helped me with this. I would defiantly recommend him and his dealership. Great service and excellent experience. Thank you Bob !

prusso9

Oct 20, 2014

The overall buying experience at the dealership was great from start to finish. All of the employees that I dealt with were top notch. I would definitely recommend this dealership to any of my friends and family.

mchorneym

Oct 19, 2014

About six years ago, a family friend recommended visiting Parkway Toyota. This is when I met Mike DeLaCruz. Wow! Mike is amazing. He was very personable and made my concerns a priority. Mike introduced me to Ken Lee in sales. Kevin is very knowledge and provided me with the information I needed in the selection of my purchase. I bought a Highlander at that time. Since then, my family and I have leased several vehicles from Parkway Toyota including my most recent, a Venza XLE. Bob Winograd, the sales manager, made this possible. Bob assured me that he would be able to get me the exact vehicle with the options I wanted at the right price. He came through with flying colors. I had my new crossover is less than a week and love it!Each and every person who I have had the pleasure of working with at Parkway Toyota has shown me nothing less then their utmost courtesy, professionalism, knowledge, loyalty, and willingness to please. From Mike DeLaCruz to Bob Winograd, Kevin Lee and all those who played a part in making each of my transactions possible, the experiences have been nothing less than superior.Mike DeLaCruz, the General Manager, is very hands on at the dealership. It is extremely evident that he possesses excellent leadership skills and has a team who admires and respects him.I am exceedingly pleased with the quality of vehicles Toyota has to offer and the service Parkway Toyota provides. I highly recommend this dealership.

Kerry Mortensen

Oct 18, 2014

Great team! Worked the numbers exactly the way they said they would. Got me in a new upgraded vehicle at the same price as my old lease. Awesome!

mccoydr

Oct 15, 2014

I recently leased a 2015 Highlander. This is my third Toyota, having used a different dealership each time. I can honestly say, with complete and total certainty, that Parkway Toyota is the only dealership I will use from this point forward.Leading up to my visit I heard good things, but this experience was beyond anything I hoped for. The care I was shown, along with the professionalism, knowledge and, most importantly, an immediate feeling of trust that I found carried through with each person I had the pleasure of dealing with, left me feeling like family.I love my Highlander and I left Parkway staying well within my price range and having so many added features that I didn't anticipate. A truly outstanding experience. Thank you Gee, Bob John and Edgar!Dawn McCoy

wiseguy1

Oct 13, 2014

The best leaseing experience I ever had these guys are far the best! My salesman David Volpe very professional and understanding. David you made my decision effortless and I love my car. Jeff Miller I can not thank you enough for making the deal happen. Also I can't forget about Edgar he was the first person who greeted me and introduced me to David. Thanks One Happy Customer

anajjar

Oct 11, 2014

Go see Ed! (Hamid Habasi). We walked in and out with the car/lease price we wanted. He went above and beyond compared to other dealerships that we have visited today. Thank you so much Hamid for this great deal! My mother LOVES her new white 2015 Toyota Corolla :-) We appreciate everything he did for us, from the minute we walked in, until we walked out. We are all extremely happy and will be back for more in the future! Mahmod, Samia, Sami and Ayah Najjar

Rony Deleon

Oct 10, 2014

Thanks Ed for helping me during my buying experience. I truly appreciate the fact that you stuck your neck out for me to get the price that I wanted! For that, I thank you! I love the car! It is awesome and I can't thank you and the management enough for the help. Did I mention, I love the car! haha! Thanks again! BEST DEALER EVER!

anna.picinich

Oct 6, 2014

Ed was great! Very personable. Patient! It was wonderful to work with him. A very good experience. He was very knowledgeable and thorough. I purchased a Certified Pre-Owned 2011 Rav4 and am thrilled! Plus no wheeling and dealing which I really don't like. Ed was straightforward and that is very much appreciated.

mshaaban89

Sep 16, 2014

We were interested in buying a certified preowned 2011/2012 Toyota Highlander to replace our lease-ending Ford Edge. After visiting East Coast Toyota,, Toyota of Hackensack, and Prestige Toyota. None of them were giving us a decent deal lower than $30k, in fact they were all ripping me off. After spending the entire day at those dealers, we figured to make one more stop at Parkway Toyota. We met Patrick Healy and Bobby Winograd....lo and behold, we were convinced by the offers for a brand new 2015 highlander XLE! My god, they gave us a sweet deal!! Patrick and Bobby are the coolest and amazing guys you'll ever meet.They make you feel right at home, and make you forget the gimmicks, hassles, and BS. there's nothing but loyalty, honesty, and a family-like experience at this place. Don't forget Emanuel, the finance dude, this guy does wonders with the numbers. Heck, you walk in and out in less than 8 minutes. That's the fastest finance department I've ever experienced at any dealership! As they say, expect the unexpected, I swear, I'd never thought I'd be driving a new car home that day. I'm looking forward to continuing my business with Parkway Toyota in the near future. Thank you Parkway Toyota! -Mohamed S.

Kstella31

Sep 9, 2014

This is the second car I have leased from them, but have known of their great service from going with my mom the past 10 years! As you can see were loyal customers and it has to do with their excellent service they alway provide. Everything is so easy and you're not there for long hours waiting on paperwork to be done so you can drive off with your brand new car. Their service is so wonderful, that I can't ever imagine not getting a Toyota from them, and they're excellent cars may I add. I always deal with Kevin Lee and Bob Winograd, they make everything so easy I highly recommend going to them for your next car!!!

hecampo

Sep 4, 2014

I came to PARKWAY TOYOTA after spending almost 6hrs hours at the Toyota of Hackensack trying to make deal for the vehicle i wanted. I was very unpleased after i found out they were being shady and trying to make me pay more than what we had agreed on. I told Hamid Habasi at Parkway toyota what happened and the whole situation. He was very helpful and understanding. He cut right to the chase and asked me what i wanted for my truck and how much i wanted to pay for the new one, after maybe 30 mins he came back and gave me the thumbs up. I wasn't able to get the vehicle the same day because the dealership was going to close soon, but Hamid did not hesitate to stay after hours so that i can get my vehicle. Edgar at accessories was also very helpful, he gave m a great deal on the remote start and he's very friendly. i would definitely recommend my friends to come here. Great place.

zviefrat

Sep 2, 2014

Leased a Toyota Sienna from this dealer. Compared to other Toyota dealers in the area, for sure this one is much better by far. Great service, very professional and responsive. Also maintained relations after the purchase, to ensure that all if ok and if we have any questions. Service department was great as well.Z

KikiAna

Aug 12, 2014

We purchased our first car about two weeks ago at Parkway Toyota Scion. Our negotiation / sale experience at Parkway was amazing. Upon entering the dealership, we were welcomed very warmly (in fact we were offered free hamburgers that day -- they even had vegetarian ones!). What my husband and I value and have found here is a relationship of trust. We did not feel that we are being ripped off. On the contrary. Everyone cooperated to make the numbers work for us. Before we decided to go to Parkway, I had inquired a quote from the dealership and I got an email with a detailed breakdown only minutes after my request. John Cusick was my email correspondent and he was always very friendly and polite in his emails (unfortunately, we never got to meet him when we went in for the purchase). At Parkway, we had the pleasure to work with Clinton Ricketts (sales consultant). He is a very charming, extremely friendly and very patient person who would try to do anything that you would need to make your choice (he took about 45 minutes to bring a new vehicle from offsite to show us alternate interior color only to hear that we did not like it. A very nice young man, whose name I have unfortunately forgotten (our son became a big fan of him and wanted to hang around at his desk and interact with him), had a magical computer!! His numbers on the third sheet were appealing and we agreed to the deal. Just ask what his computer can do! At the end, we sealed the deal with Mark Gaviola (finance manager), also a very pleasant person to talk with. Overall, it was a pleasure, and indeed fun, to purchase our car there. I would strongly recommend this dealership (especially over Toyota Manhattan, where our experience was rather negative).

hp34a3801

Aug 5, 2014

Wonderfull experience with the dealesrship.Sales person with patiance and willing to have a happy customer.Very compatative price .Patric Healy and Bob Winograd took a real good care of us.Answered all our questions and helped to close the deal with all our requirements.Any Toyota Lover must visit this dealsership ,i bet you wont go out empty handed.We bough the Highlander XLE with Entertainmnet system and Extended Warranty.Happy to buy the Car from Parkway Toyota.

MDOCKTOR

Jul 30, 2014

Had an excellent experience working with this dealership. Bob Winograd is a real class act, sincere and caring, and as one of the managers, you can easily see why the place runs so efficiently. The kind of person you like to have as a friend... Patrick Healy was really very helpful in completing the whole transaction,and Emmanuel Siskopulos made the not-so-fun thing of the financial contract quite tolerable!!! Real good guys. Trying not to overlook anybody, Edgar Bunconsejo made fun conversation and also convinced me to get the rubber floor mats for the car. Having felt totally ripped off in a previous Toyota purchase (at another location), this kind of became a special sort of homecoming, as I had gotten my Mom a RAV-4 here five or six years ago. We now traded in a 2011 Prius and got a RAV-4 for my daughter, who goes to school at Skidmore in upstate NY, and really needed the safety of four-wheel drive. So the whole thing really worked out, and Mr. Winograd even checked in a couple times since we got the new vehicle, just to make sure all was well. That's the stuff that keeps you coming back.

ItaliAnt88

Jul 29, 2014

Words can not describe how happy my wife and I are after visiting this dealer. Bob Winograd and Carlos were AWESOME! They took the time to show us everything we wanted to see and answered all of our questions. This is not your typical car dealership and the customer truly does come first. Everyone was super nice and this was by far our best car buying experience! No lies, no gimmicks, no bait and switch, just the truth! They worked with us as much as possible and my wife and I could not be happier! We were not expecting to buy a car that day and we were pleasantly surprised when we traded in our car and left with a new RAV4. Why go anywhere else? These guys are the best! Thanks again for everything!!

jasilver11

Jul 29, 2014

Switched out lease on a Sienna. Bob Winograd could not have made it easier!!! From price to documentation this could not have been a smoother transaction. Highly recommend this dealership.

Rich-S

Jul 26, 2014

Very good and professional. I walked in, told them what I was looking for, explained what my budget was and left that night with the RAV4 that I was looking for. Peter Frank and his team were very pleasant and understanding to my situation. After visiting 3 other dealerships, I'm glad that I visited Parkway Toyota. I highly recommend them.

jeanniebos3

Jul 23, 2014

We recently leased our third in a series of Toyota Sienna mini vans at Parkway Toyota and the sales team gets more impressive with every new experience. From start to finish the experience was fantastic. The sales team was incredibly attentive, patient, honest & efficient. We would recommend Parkway in a heartbeat! Our second car is a BMW and the sales & service they offer there has truly never come close to the experiences we have had leasing our vehicles at Parkway!

htom

Jul 22, 2014

This dealership may look like your typical car dealership but we were impressed with the quality of service with the 2 members of the sales team, Bob Winograd and Patrick Healy. They were both funny, attentive and willing to negotiate. The car is perfect for our family and will be going back for service. We hope to keep our Sienna for many years and hope the service at Parkway lives up to the sales service we received.

JULIO N. VALENTIN

Jul 21, 2014

I just bought a new Toyota Highlander 2014 In Last may , They were the only Dealer able to get me the exactly car I wanted PATRICK HEALY was great an excellent profesional

debcliff

Jul 20, 2014

I was interested in trading in my 2011 Corolla and leasing a Camry. After a nightmare experience with Hackensack Toyota I went to Parkway Toyota, which came highly recommended. The experience was a great one. Told them what I wanted. They were able to give to me without any haggling. Carlos was excellent and very helpful Everything went smoothly including dealing with the finance department. I am very happy and will recommend Parkway to everyone.

dnaval2015

Jul 20, 2014

I Was Really Satisfied with all good care that the sales representative Patrick Healy from Parkway toyota had with me in May 2014, i just bought a New Toyota Highlinder 2014 as well as the GMthat also was very nice with me.

Phillyrags

Jul 16, 2014

I have been dealing with parkway for at least 12 years and that's over 8 cars I think , usually getting 2 cars every three years. My experience has always been a positive one , usually never more then one trip for sales always accommodating. I expect to be coming back here as long as toyota keeps putting out nice and affordable cars because the entire staff from sales to service are great. My latest lease I dealt with bob winograd (gm sales) and kevin lee both made it very easy to return and make a deal on a new sienna

kathrynq

Jul 8, 2014

Everyone at the dealership was very helpful. Mark was able to get me a better insurance rate than I thought and helped me understand the lease. Peter and Edgar explained the numerous features of the car, some of which I didn't know the car would have like bluetooth. Cathy and Jeff got me a deal on the car that couldn't find anywhere else.

Nisim

Jul 2, 2014

I came to this dealership after visiting quite a few other Toyota dealerships in the area (Glen, Prestige, etc.) Hamid and Bob were very friendly and professional and really did their best to come up with a great deal. I ended up leasing a new Sienna with the best price as well as trading in my current Sienna.The new car was ready shortly after we finished the paperwork and I drove it home the same day!

humstah

Jul 1, 2014

I dealt with Ed Habasi. He was professional, interpersonal, helpful, quick, concise, and most importantly honest. It was an enjoyable experience and their entire staff was very easy to work with.

Malwad3

Jun 30, 2014

Very happy with my new carI would recommend that place to everybody :-) nice people very helpfull and friendly!!! All paper work was fast and well explained :-)

gbambara

Jun 26, 2014

Service was great and fast. Sales team worked great with me. The car was ready the next day when I wanted to pick it up.

Fran529

Jun 22, 2014

The staff at Parkway Toyota is friendly, helpful, and flexible and we bought our new Prius at a price we were comfortable paying. thank you Parkway Toyota we hope to add many good years to our relationship with this dealership.

majperr

Jun 19, 2014

Just got my 7th car from Parkway and as always a quick and painless experience. Bob Winograd and Hamid Habasi made the experience. two guys that want to get the deal done and willing to work with you. Friendly, courteous and no hassel customer service. Forgot the girls name who should me the features in the car but she was great as well.Will 100% be going back to Parkway and hope these three people are still there next time

Nancyjjean

Jun 16, 2014

Well...Bob met me at the door...Friendly..fast..polite..helpful...Unbelievable GREAT....PRICE.....Thank You sooo much..love my Camry. I met Charlie...kind.efficient..and helped me to find a old manual ..Thanks Guys..It was a Pleasure....God is good.

bluesky0106

Jun 11, 2014

Recommends what is best for their customer. Tries to work with their customer.It's been 2 weeks driving my new car, which he recommended, and I love it! And good deel!

11bombello

Jun 10, 2014

Extremely professional and pleasant service. All pros from top to bottom. The whole car buying experience was smooth and fast. Very friendly and helpful staff. Recommend to all...

lisamolnar

Jun 8, 2014

First of all I have to say I have never written a review for a car before but felt the need to since this was the most pleasant experience I have ever had buying a car. I did my homework first, shopped at other car dealers and then went to Parkway Toyota. They got me the car I wanted, with all the features I needed, in the color I chose when no other dealer I went to (and I had gone to 3 other dealers first) was able to find it for me. Every person I dealt with at the dealership (Bob Winograd, sales manager, Roberto Vallejo, sales consultant, and Jase Kim, finance manager) was professional, accommodating, and a pleasure to deal with. There was minimal haggling involved and the process was fairly quick. Bob Winograd was in constant communication with me informing me when my car would be in since the car I wanted was not physically at their dealership. They beat all my other quotes from the other dealerships I went to and took the time to explain every feature on the car to me. They have also continually followed up with me afterwards to ensure I am 100% satisfied as well. I have nothing but positive feedback for this dealership.

SunnyD111

Jun 7, 2014

We needed a new Toyota Highlander for our business. We wanted to avoid the typical car dealership hassle, and so chose to do all of our shopping online. We went to the dealer locator on Toyota's website and emailed all of the dealerships within a 20 mile radius. We chose only to correspond with dealers who would give us price quotes via email.. A handful of dealerships responded with the information we requested, and of these, Parkway Toyota impressed us most. Cathy Telep, their internet sales manager, responded promptly with a copy of the vehicle's window sticker, VIN number and itemized out-the-door price. After carefully considering all of our other offers and options, we called Cathy and accepted her offer. We went in the next day and met with Cathy and Miguel. There were no surprises, everything was as she stated in the email. We signed the papers, left the downpayment and arranged to complete the purchase (cashier's check) about two weeks later, which we did, and the vehicle was delivered to our home (by Miguel himself) shortly thereafter. Overall, it was a pleasure dealing with Cathy and Miguel, and we would recommend Parkway Toyota to everyone, especially those who prefer to shop for a vehicle online. We hope more dealerships go in this direction, as this is the modern era, and consumers don't have patience for the old (time consuming, frustrating) method of buying a car.

gorfdorf

Jun 7, 2014

We heard that we would get a good straightforward deal with a minimum of fuss, and we got that with grace and professionalism. The staff knew all the ins and outs of the vehicles and made the purchase process trouble-free. We were treated with respect and patience, as we were not familiar with the ins and outs of buying a car. I would recommend Parkway Toyota to my friends and colleagues in a minute.

Sunny111

Jun 7, 2014

We needed a new Toyota Highlander for our business. We wanted to avoid the typical car dealership hassle, and so chose to do all of our shopping online. We went to the dealer locator on Toyota's website and emailed all of the dealerships within a 20 mile radius. We chose only to correspond with dealers who would give us price quotes via email.. A handful of dealerships responded with the information we requested, and of these, Parkway Toyota impressed us most. Cathy Telep, their internet sales manager, responded promptly with a copy of the vehicle's window sticker, VIN number and itemized out-the-door price. After carefully considering all of our other offers and options, we called Cathy and accepted her offer.We went in the next day and met with Cathy and Miguel. There were no surprises, everything was as she stated in the email. We signed the papers, left the downpayment and arranged to complete the purchase (cashier's check) about two weeks later, which we did, and the vehicle was delivered to our home (by Miguel himself) shortly thereafter.Overall, it was a pleasure dealing with Cathy and Miguel, and we would recommend Parkway Toyota to everyone, especially those who prefer to shop for a vehicle online. We hope more dealerships go in this direction, as this is the modern era, and consumers don't have patience for the old (time consuming, frustrating) method of buying a car.

corolla07024

Jun 6, 2014

Didnt haggle me and gave useful advise. Almost settled with a car I didnt like, until i spoke with Hamid and bob. They got me into a new corolla for the right price and I love it!!

mgrubman

Jun 4, 2014

This past Saturday I purchased a new car at Parkway Toyota. Bob Winograd and Hamid Habasi were extremely helpful in helping me find the perfect vehicle. They were knowledgable about the car and I was treated respectfully. My cousin, who was previously in the car business, was with me when I purchased the car and reiterated that this establishment is well run and that the staff was "a pleasure to work with." It is without hesitation that I recommend Parkway Toyota to anyone interested in purchasing or leasing a Toyota or Scion.

kkrocco

Jun 2, 2014

Had a very positive first experience at Parkway Toyota on May 31st. Although the dealership was quite busy that Saturday afternoon, we found the staff to be attentive and personable Bob Winograd (General Sales Manager) and Clinton Rickets (salesperson), in particular, gave us the royal treatment.

kkrocco

Jun 2, 2014

Our sincere thanks to Bob Winograd and Clinton Ricketts for great customer service at Parkway Toyota on a busy Saturday afternoon. Even with a showroom full of customers, Bob and Clinton provided us with their time and attention. A very positive experience.

Denyse124

Jun 1, 2014

It is very common for someone to take the time out to document negative experience but not as common to document a positive one. I would like to take a moment to thank David Volpe for all his hard week within the past few weeks. I contacted David Volpe via telephone at Parkway Toyota and have him a few ideas what I was looking for in my search for a new vehicle. We made an appt as as he promised he had vehicles available on the day of my appt. He was very helpful and really made me understand all the feature each car offered. I have bought numerous cars before and have to admit this was the smoothest and least stressful experience I had in purchasing a car. I will highly recommend David Volpe to my friends and family. He was a pleasure to deal with.

dlwise

May 28, 2014

David made me feel very comfortable. He helped me to understand the process and gave me the assurance I needed to make my purchase. A great guy. Based on my experience with David I will definitely recommend him.

Scorpio69

May 27, 2014

Dear , Mr. VolpeI couldn't be any happier with the price and service you gave me Mr. Volpe. You went over and beyond to ensure I was getting a great deal. Kudos to you, Mr. Volpe. Your professionalism and courteousness is the reason why I always do business with Parkway Toyota. This is my third vehicle purchase. I look forward to an ongoing business relationship. Mr. Volpe I really appreciate your time and patience that you set forth in showing me your inventory of cars. Through my questions you took the time to explain the different vehicles and the different purchase options. Once again I had an excellent purchase experience. For all those new car customers don't hesitate, go to ParkwayToyota they really treat you like family. It's true what they say "Honda is the car that sells itself" but at Parkway Toyota I can say, "Oh! What a feeling it is to buy a Toyota" Once again thank you , Mr. Volpe and staff. Sincerely,Cesar Cevallos

suzee3171

May 26, 2014

My car lease was up and the time had come to figure out what kind of car to get next. I had decided to go visit a few car dealerships on Saturday to see what was out there and where I could get a good deal. My parents have been die-hard Parkway Toyota customers and urged me to go straight there, instead of wasting time looking elsewhere. I wasn't sure if there would be anything there that I'd love, but decided to stop by and take a look. My boyfriend and I walked into the showroom and we were immediately greeted by friendly staff. We were approached by Peter Frank, who spent the next few hours answering tons of questions, taking us out for a test drive, and offering advice and suggestions based on my specific needs and wants. While he was not your stereotypical high-pressure car salesman, his knowledge and professionalism were quite impressive. He was able to work with my budget to help me get the best car I could afford. I ended up driving away in a beautiful, black Rav4. Thanks to Peter Frank and the whole team at Parkway Toyota Scion for making my car shopping experience as enjoyable as possible! Would definitely go back & recommend Peter Frank!!

HaroldKlinsky

May 25, 2014

I visited 2 dealerships before I got to Parkway. The first salesman had to check every answer to my questions with a group behind a glass partition. The second salesman had to do the same. He offered a price good for only "five minutes" at which point I said 'what is this Shark Tank!" and left. At Parkway, Miguel Kychenthal was totally informed and able to answer all my questions clearly and concisely. I choose a Camry Hybrid and he knew everything about the car. The price was the lowest I felt I could get the car. I knew this was the right place to buy. Jase Kim handled the finances and made sure I understood all the choices before he'd let me make a decision. Edgar sat with me in the car to explain the high tech experience that the Camry Hybrid offers. This is my third Toyota. I had a Celica for 14 years and a Camry for 12 years. So guys, see you in 2026!

D_hattem14

May 23, 2014

My husband and I were looking into a SUV, salesman Gus Hernandez was excellent. He was very friendly and professional but also treated us like friends. He listened to what we were looking for in a car, also what our budget was for a payment. He accommodated our needs as best as he could and we walked away with a gorgeous Toyota Rav 4. We would recommend Gus Hernandez to our family and friends. Would definitely buy a car from him again.

PMSheidi

May 22, 2014

Searched, researched for certified used 4 Runner Limited. Parkway- Kenny Lee, Bob Winograd and Jase from finances were outstanding. They made the process smooth and without the usual sales pressures. When it is time for another vehicle, Parkway will be the first place we look.

Meow1989

May 20, 2014

GREAT, SMOOTH EASY EXPERIENCEJUST THE WAY IT SHOULD BEI HAVE BEEN TO MANY DEALERSHIPS OVER THE YEARSTHIS PLACE MAKES EVERYTHING SO SIMPLEJUST A GREAT PLACETHANKS AGAIN,Jared

larryrosenstein

May 19, 2014

seyda sengul was very helpful and did a great job helping me to purchase a new toyota camry recently.her thorough knowledge and expertise helped to allow me to decide to purchase a new car. seyda understood what i was looking for to complete a deal which allowed me and parkway toyota to reach an agreement. i highly recommend seyda sengul and parkway toyota for anyone looking to purchase a car.

Katussshka

May 17, 2014

Came to this dealership for a second car to lease and couldn't get a better deal!! Def would recommend to friends and family!!! Amazing experience!!

Happy Guy

May 16, 2014

Just wanted to say had a great visit at the Toyota Dealer in Englewood Cliffs. Salesman Clinton, last name with an R helped me find the right Camry a 2012, he answered all my questions. A manager named Jeff Miller also helped me make sure I was getting a good car. Feels good to know I got the right car at the right price. Also spoke on phone to a John or Josh. He made sure the cars I was looking at was there. Thanks for taking good care of me will be back.

Alopez4545

May 7, 2014

I went to Parkway Toyota to do service on my car and passed by the showroom to look at the new models. I met Hamid at the entrance, he made sure that I got all the information that I was looking for. My lease was a few months about to expire. He showed me the new Rav4 and I really loved it. My seller Hamid was very friendly and very professional, he helped me to make a good deal and fairly quickly process. Once the deal was done, he managed all the paperwork very well. Mr. Mark Gaviola was very nice and professional, as always, making my buying experience very pleasant. Mr. Hamid introduced me his manager Mr. Winograd who also gave me his card and was very nice to me. Just a couple of hours later I was driving home on my new Rav4. Im very happy with the dealership, which is why I have been coming back. This is the 3rd car that I lease on Parkway Toyota. The Best Dealer!! Thank you very much.

Sfremont

May 7, 2014

We went to Parkway Toyota to test drive Toyota Prius and make up our mind about whether buying a hybrid is a good fit for us or not. We met Dave right at the entrance and from there on he made sure that we got all the information that we were looking for. We test drove the certified hybrid and found it to be a good car. It fit within our budget, had a good mileage and seemed like we can talk about the finance. Dave gave us car financing options after talking to the manager and he worked out a good deal for us (after some negotiations). He brought us closer to making a decision on our car purchase the same day. Once the deal was done, he managed all the paperwork very well. We are also happy with the dealership as they thoroughly tested cars certification on all the 170-180 odd parameters, gave us 4 new tires and made the car ready for same day delivery.

Gordo2427

May 6, 2014

My boyfriend and myself were very happy with the service David Volpe provided. He did everything possible for us and we left with a great car. He was very friendly and understanding. Having Mr. Volpe as our sales representative was great. There was no misrepresentation about anything. He was very honest and forthcoming and that is one reason we left happy. We are very happy with our Sienna. Thank you Mr. Volpe very much.

watomb

May 4, 2014

The sales team seems to function well and they matched other dealers prices. Used consumer reports to get and idea on pricing. I didnt have to play the game of walking out 3 to 4 times to get the price I was willing to pay. They lowered the price of the car to make up the difference in Documentary Clerical Fee that is limited by NY state law. The entire buying process took about 3 hours start to finish.After buying the car they explained in detail how to operate and program the Navigation system along with other car options. Even reminded me that I have to change the oil every 5000 miles.

mdaw2003

May 2, 2014

Before coming to your dealership, I had visited approximately five other dealerships within the tristate area. Due to rude and/or poor customer service in all five, I walked out, even though I was more than ready to purchase a new vehicle. When I walked into yours, I expected to be treated the same way. Boy, was I wrong. I was greeted with a smile and was immediately paired up with a sales associate. The whole process was quick and painless, and I was treated with respect - something with which I hadn't been accustomed at other NY dealerships. I walked out of your dealership that same night with a brand new Camry, hassle free. Thank you everyone for such a great experience and I look forward to spending many more years with my new car.

DavidMatthews

May 1, 2014

I was truly impressed by the amount of collaboration the took place between employees to ensure an amazing experience in purchasing my new Camry. Kuddos to the team

jackduggan83

May 1, 2014

Dave Volpe helped my dad and I finance a second car from parkway Toyota. Not only was he very helpful, but he picked my father and I up from our house in Edgewater. If and when I need a car again, parkway Toyota is where I'm going and Dave is who I"m dealing with. I am very satisfied with my new car and would tell anyone I know if they need a car to go to parkway and see Dave. I thank you very much parkway and thank you very much Dave

mytoys

May 1, 2014

I received courteous, prompt service at Parkway Toyota. Bob Winograd went above and beyond to ensure a great deal delivered as promised. The deal was extremely fair. I will continue to get my vehicles at Parkway Toyota.Thanks Again.

Ediexxx

Apr 29, 2014

Salesperson was not pushy, knowledgeable staff, and no- nonsense approach made this a great experience. I have been to other dealerships but this one exceeded my expectation. Extremely efficient and enthusiastic staff!

rslandau

Apr 26, 2014

Bob Winograd and his team did a great job from the time I first arrived until I picked up the new car. I highly recommend you ask for Gus Hernandez to be your sales person and make sure that you speak with Edgar Buenconsejo for accessories and technical information. Jase Kim was very helpful and provided thoughtful guidance for the financing part of the process. This is the second car i bought with Parkway and I will absolutely purchase the next car here as well.

lindsaymouton

Apr 25, 2014

Whenever I make a visit to Parkway Toyota, whether for a service or sale, I always feel like family the minute I step in the door. They are so courteous and really go out of their way to make you feel important and taken care of. No wonder my whole family buys from them!

LCalderon

Apr 16, 2014

David Volpe was referred to me from David Ermilio in the service dept and I'm glad he did. Dave Volpe is an awesome salesperson who is attentive and courteous as they come. You tell him what you're looking for he'll deliver what you want at the fairest of prices. He helped my wife and I get the All-wheel drive Sienna we're looking for with our 3rd child on the way. Bob Winograd, his manager totally classy!!! Both he and Dave were not pushy salesmen unlike at other dealerships we've had in previous experiences.Elgin in Accessories... awesome dude got us floor mats for the van which comes in handy with 2 messy kids that like to eat ice cream in the car!Mark Gaviola in finance... terriffic!!! Not a bad thing to say about these guys and the entire dealership!!!Buy from these guys!!! You won't regret it!

jonathancoccia

Apr 6, 2014

I can honestly say these guys were great. Being in somewhat of a similar line of work I appreciated and related to how they conduct themselves. I was given a more than fair deal without having to bicker back and forth.

Jade

Apr 4, 2014

I visited 3 Toyota dealers on my quest to buy a Camry. I chose Parkway Toyota because they were very easy and transparent to deal with. I had alot of questions and they answered them directly. The car is great and my salesperson Kenny was new but really a genuine nice guy. The sales manager Jeff was very accomodating and the girl I spoke with who I forgot her name was sweet who I made my appointment and first contact with. The other dealers did were just okay but Parkway went over and beyond my expectations! I love my Camry SE!

katkup

Mar 29, 2014

My experience with Parkway Toyota was exceptional, especially with the help of Kevin Lee and Cathy Telep. This is the 3rd time we have purchased a vehicle from Kevin Lee and every experience has been seamless and worry free. I highly recommend this dealership and Kevin and Cathy to all my friends and family. Everyone should put this dealership on their must visit list while shopping for a car.

LollyW

Mar 22, 2014

Second vehicle my husband and I purchased at Parkway Toyota. Enough said, we wouldn't be back if we didn't like and trust the dealership. Very happy with our 2014 Toyota RAV4 and our 2011 Toyota Camry.Plus we own another 2008 Toyota Camry purchased elsewhere that we have been bringing to Parkway Toyota for service as well. Recently we had an issue with an engine light on and we had to have it towed to another dealership near her office. We wanted to have it towed to Englewood Cliffs but our roadside assistance wouldn't do it until the next day. Parkway Toyota was still in touch with my daughter regarding the issue with the vehicle and even checked it the next day. Thanks for caring Parkway Toyota!

yasmoicoco

Mar 18, 2014

I had the best experience with dealership at Parkway. Very friendly, not pushing to buy, they really want to earn business.I will recommend them to everyone I know.Good job and excellent service.

HerreraLR

Mar 13, 2014

My salesperson immediately showed me 2 cars that fit what I wanted to replace my current car. I liked both options and I decided to purchase the Toyota Highlander. It was a smooth transaction.

CalcanoJ

Mar 12, 2014

Last week, we purchased our FOURTH vehicle from Parkway Toyota in my family. There is ONE reason why we will continue to return to Parkway Toyota - Bob Winograd. Bob is professional, caring, customer service oriented and a distinct pleasure to work with. You walk out of there feeling great knowing you received the best possible service, price and quality. I cannot say enough good things about Bob Winograd and Parkway Toyota.Thank you!Jeannie Calcano

vtripodi

Mar 6, 2014

I want to take a moment to recommend and say thank you to Parkway Toyota on my recent new car purchase. It was a great and easy experience. I greatly appreciate Bob Winograd Sales manager and his Sales - Clinton Ricketts and Finance - Jase Kim Team at Parkway Toyota. I couldn't have been happier with the care and attention given to me by them. Thank you again, because of Clinton, Jase and Bob I decided to come back to Parkway Toyota. I appreciate that you gave me fantastic input and time to think about my new 2014 Toyota FJ Cruiser to add to my Toyota family.

paulge

Mar 5, 2014

Although I didn't purchase my 2008 Highlander at Parkway Toyota, the service there has been so excellent during the past five years, I thought I'd try to stay in the Parkway "family".I'm so pleased I did: Patrick Healy, my Sales Rep, and Bob Winograd, the Sales Manager, were truly a pleasure to deal with. Professional, courteous, and willing to discuss my price point(also known as haggling) with humor and grace.I am very pleased with the entire experience at Parkway, including the quick installation of a remote starter, supervised by Edgar.I will certainly recommend Parkway to any friends who need service or are shopping for a new Toyota.

Ecolon

Mar 2, 2014

This buying experience was amazing. The staff treats you like a person and not like another dollar bill walking through the door. From the moment we walked in to the moment we left with the car we felt like we were part of the Parkway family. My wife and I had two horrible experiences with Hackensack Toyota and East Coast Toyota (NEVER GO TO THESE DEALERSHIPS), and after contacting Toyota Headquarters they advise me that Parkway Toyota was the dealership to go to. I must say they were Right!!! I want to thank Cathy, Bob, Hamid, Edgar and Jase for making our buying experience one to remember. We will be bringing our friends and family there from now on. Thank you!!!!!

RogerZeeman

Mar 2, 2014

I had previous experience with this dealership and in particular, Bob Winograd, sales manager. On my previous vehicle and on my new 2014 Highlander I was able to negotiate a fair selling price and a fair trade-in value. For several years I had experience with the service department which is excellent. What makes working with Mr. Winograd so painless is his willingness to communicate back and forth quickly by phone or email as the discussions progress toward an agreement as well as his ability to listen to my explanations and understand my needs as a customer. I was able to know in advance the exact cost of all accessories and fees so I had no surprises. Everything was exactly as promised with no games. I had comparison shopped many dealerships and discount plans before my earlier purchase and also this latest purchase so I know that I received the best deal of any other possibilities in Bergen County or Rockland County.

jmarkman

Feb 18, 2014

Best Toyota Dealership in New Jersey,Bob and Paul are TOPNOTCH,it was a pleasure dealing with them,i purchased a 2014 Toyota Corolla S Plus,the final price was AMAZING.

cdh280

Feb 10, 2014

I went in last week to look at a minivan that I found on the Parkway website. I was greeted at the front by a friendly employee (who's name escapes me now) and was shown around the lot to look at the cars I was considering. I had come by friend referral to see sales consultant Kevin Lee, who could not have been more friendly and knowledgeable. At no time did I feel pressured at all and was never given a "hard sell" like I have been at previous dealers. There are no shady dealers' tactics at Parkway. I asked to have my trade-in assessed and was given the keys back within 15 mins and given a very fair price for my trade-in. Once we agreed upon the price--I was referred to Finance Manager Jase Kim who handled the transaction smoothly from there. Viewing/selecting my car, assessing trade-in took all of 1.5 hours. I had to go pick up my kid from school, and Jase and Kevin assured me the car would be ready for pickup within 2 hours. I came back and the paperwork was all set and ready to go. This was my 3rd time purchasing a car and by far, it was the easiest, most seamless purchase I ever made. I never felt pressured or questioned whether I was getting a good, fair deal. I appreciated that they didn't try to pull typical dealer tactics such as holding onto your keys, hard sell for a more expensive car etc. I would recommend this dealership to my friends and family enthusiastically. Go to Parkway, you won't regret it!

aiye

Jan 22, 2014

I am very contented with my purchase and highly recommend this dealer. Everyone in their staff have been accommodating and hospitable to our needs. I can see myself going back for future transactions.

ss_sandeep888

Jan 21, 2014

HiI was looking for a car for the past 3 months and was not getting a good deal post checking all the leading car sellers Inventory. Finally i thought of checking Parkway Toyota and have been very happy with my purchase. I wsa offered a very good Finance rate though new to this country.The sales person Patrick made it very transparent. He very patiently stood with me for 3 test drives and was kind enough to drop me back to my home as I came in another car. He also had wonderful knowledge about places to spend on weekend and was never away from facts while seling the car.i will rate 5/5 without any second thought and will come back again for next purchase.

illBillMill

Jan 20, 2014

After visiting three previous Toyota dealerships, I went to Parkway Toyota. I was immediately introduced to sales person Peter Frank. I asked him two basic questions and he hit the nail on the head with both. That's when we sat down and began to talk/negotiate. After a short time and a few back-and-forths with his boss, we made the deal. It was a lot painless than I anticipated.

Tussi

Jan 15, 2014

David is an exceptional salesman. He's friendly and listens to what you're looking for and delivers! The rest of the staff I dealt with were outstanding as well! Great dealership, outstanding salesperson, and easy transaction. I was pleasantly surprised. David and Parkway Toyota Scion exceeded my expectations. I would definitely recommend purchasing a vehicle from David/Parkway Toyota Scion. I'm very pleased with my purchase and the purchasing experience.

angelmay1978

Dec 27, 2013

From the moment we entered Parkway, we were treated respectfully and warmly. We went to Parkway to look at 3 Certified Pre-Owned Toyotas. Kevin Lee was extremely patient and kind as we investigated and test drove each car. At no time did he try to pressure us or convince us to look at more expensive cars. We were very interested in one of the cars, but wanted to take a day to think it over. Kevin encouraged us to do just that. He also introduced us to the General Sales Manager, Bob Winograd, who was equally as gracious and helpful. Kevin and Bob said to call if we wanted to purchase the car, and they would hold it for us. We called the next day, and Bob placed 2 of the 3 cars we test drove on hold. When we returned to Parkway to purchase the car, Peter Frank helped to complete the transaction (it was Kevin's day off). He was a pleasure with which to work, also. While we were finishing all the paperwork, Kevin actually stopped by just to make sure we were happy with the service, etc. He had already taken the liberty of ordering us a second master key for the car (without any additional fee). I would highly recommend Parkway Toyota to anyone seeking a pleasant, low-stress, fair car-buying experience.

iaguilar

Dec 24, 2013

My overall experience was great, my sales representative helped me with a great price for me and my family. When it comes to time to switch my car again, I will certainly come to Clinton Ricketts. The environment is very welcoming and I was quick to notice the other sale representatives were passionate on their clients. They all have a great amount of patience to sit down and really offer good quality deals. I cannot express enough of what a great experience I had at Parkway Toyota.

homedaddy

Dec 19, 2013

Our family has been dealing with Parkway Motors for over 20 years. They are a class organization with an excellent, friendly and helpful staff.They are thoroughly knowledgeable about their products and the service department is first rate. Our transaction went as smooth as silk and everything was handled in a courteous and expeditious manner. We did not visit the dealership with the intention of purchasing a car, (had other business to take care of) but drove out with one. We will continue to use Parkway Toyota as our "go to" dealership for both sales and service in the future.

MikeCarreno

Dec 16, 2013

Thank you for your help David! We had a service issue, but everything was handled great! We will be back for service. We should have purchased the car here!

alex yun

Nov 23, 2013

Everyone is very friendly and professional. I went to few different dealers before finally buying from this place. They work eith me to get the best price for me. I will recommend Parkway Toyota to all my friends.

Rolie

Nov 20, 2013

Buyers beware!!!! This place sells car that have lot damage and dont do a good job covering it!!!My mom was fooled on buying a car that was certified by a Toyota Technician 4 months ago. She did not notice the slight color differences on the right front fender and on the hood the day she bought it or she was not made aware that this vehicle was hit. When we called the sales department a very rude sale manager name Jeffery Miller said we was not going to do nothing about it, because I could of painted somewhere else or even painted it myself plus he said there is not wrong with the paint on the right fender and the hood. I contacted Toyota crop which they said Robert Cosica well contact me in three business day to fix this matter, until this date I have not receive a call from him or anybody else from the Parkway Toyota , 4 month ago they wanted my business so they gave a dam then. No one cares now. Never again buying a car there!!

toyotacar98

Nov 8, 2013

Always have car service at this location, just bought new Avalon Hybrid 2013 at Parkway Toyota this week,The Customer Service is great and the car price is great too.

Virginia Heft

Oct 22, 2013

When entering the dealership we were greeted by Dave Volpe,who is one of the sales people. Explaining to him that we were not looking to buy a vehicle but need information on the Toyota Highlander. We were very surprised on how much knowledge he had on the vehicle. I must have drove the poor guy nuts I asked him over 100 questions about the vehicle.and not at one time did he act like we were wasting his time. Because of him I am the proud owner of a new Toyota Highlander, he was not only a great salesperson but a concierge to his customers. So I recommend you to ask for Dave Volpe when you step in the door.

cbobe

Oct 21, 2013

I had an excellent experience at Parkway Toyota. The salesman, Patrick Healy and the General Sales Manager, Bob Winograd were terrific. Bobby worked hard to provide me with an affordable payment and Patrick worked out all the details in a very efficient manner. They were both extremely accommodating and I am confident that I was well taken care of. I would highly recommend them. Go and visit - you won't be disappointed!

Jturner75

Oct 14, 2013

Outstanding experience. Couldn't have been better. I would highly recommend this dealership and will use them again. Excellent all around. They even sang happy birthday to employees during a busy Saturday.

mkoch12

Oct 12, 2013

I leased my first Toyota from Bob Winograd and Paul at Parkway Toyota. Their service was great and I had a fantastic experience. I would highly recommend this dealership.

Badaudi

Oct 8, 2013

I would definitely recommend someone looking for a Toyota to see Patrick at Parkway Toyota. He is very patient and fair and friendly. He explained everything to me very clearly. I never felt pressured. He patiently took me for a test drive and showed me color options they had on the lot. Patrick helped me get a fair price for my trade in and my new Prius. He demonstrated the onboard computer system in the car and even helped me with my Bluetooth connection issue after I bought my car and came in a couple days later. When my new registration came in, I was called immediately and Patrick helped my put my old plates on my new Prius. I was very satisfied with my buying experience.

slovaka

Oct 8, 2013

I highly recommend Seyda Sengul at Parkway Toyota. I visited Parkway to discuss my options at the end of my lease. I was really skeptical about the kind of recommendation thought I would be sure to get. To the contrary, Seyda was very up front and helped shed light on which option was the most suitable. We reviewed both leasing and purchase options. Given the quality of the Highlander (serviced at Parkway), the excellent payoff amount I now had and my budget considerations financing at Parkway was an ideal option. Financing through the dealer turned out to provide the most competitive rates. I will recommend Seyda to my colleagues and friends without hesitation, and to those who would want a salesperson who is knowledgable, patient, with impeccable professionalism and good humor, and happens to provide the best offers to boot. She will surely find you the best opportunity calibrated to your expectations. So stop reading this and go now!

abranchick

Oct 3, 2013

All personnel involved were friendly and helpful. It's always a pleasure to visit the dealer, since we have purchased vehicles in the past and intend to do so again.

millpond

Sep 30, 2013

We had been looking for a new car for several months and visited many different brands and dealerships. Whether one will admit it or not, subconsciously you keep track of three initial impressions: 1) How are you greeted? 2) Is the sales staff friendly, hospitable, knowledgeable? 3) is the showroom clean, organized etc.? Parkway Toyota was all of these. They contacted us after our initial visit in a firm but not pushy manner, which we appreciated. We would not have purchased our new Prius from Parkway had we not had such a favorable impression and reception by Bob Winograd and his staff. Very pleasant experience.

MDenham53

Sep 24, 2013

It was a pleasure working with Bob and Patrick as we tried to determine the appropriate car for our daughter. She was able to test drive all three cars she was seriously considering. Patrick and Bob shared their expertise on all three of the vehicles which made it easier for her to choose make the selection that ultimate made her needs. I appreciate Patrick's patience and kindness with us throughout the night. We really enjoyed chatting with Bob, listening to his recommendations and working with us financially to arrive at a price that we both could live with. Jase finished the process by thoroughly walking us through the individual cost and financial arrangements as well as assisting us in selecting an extended warranty policy. We had a stress free evening and we are very happy with the vehicle my daughter, Jenine Denham, selected. We have been a loyal customer of the Toyota family since 1981. We will continue recommending friends and buying your products. In the near future we plan to purchase a car from your sister company "Lexus". As an aside we want to thank David Fernicola, manager in the Service Department, for all the years he has graciously worked with us. Thank you Toyota!!!!

sophia2013

Sep 23, 2013

This dealer is very attentive to your needs. They are willing to negotiate and make you happy. The purchasing process is exceptional, very easy and fast.

JnJS201

Sep 18, 2013

We came in with the intent to lease a vehicle as quickly as possible with the least amount of hassle. Parkway Toyota and its team, especially, Mike, Kevin, Bobby and with the assistance of Cathy and Jase made this transaction seamless and with us walking out with a beautiful new Camry. My husband's family has been with the Parkway Toyota family for over 20 years and I have also joined the Parkway family in the service area since I moved up to Bergen County in 2006. I have never been disappointed in the service I have received from David or Peter. I look forward to many more years of continued business with Parkway Toyota.

IgorLipnitsky

Sep 16, 2013

The test drive and all explanations were handled by Patrick Healy. If I would have to choose a single word to describe him, it would be "Helpful". If I would write a page about my experience, then it would have all shades of the word "Helpful" when Patrick is concerned. He really went an extra mile in order for us to test all the cars that we considered, answered all our questions, highlighted things that we may overlooked. There was zero pressure to close the sale, he behaved like a gracious and endlessly patient host. The price was good, but still more than we hoped to pay. Then Patrick introduced us Bob Winograd, the Sales Manager. Bob did not let us go until he found a combination of the price and options that we would be happy with. Bob is polite, charming, and a quick decision maker. The negotiation process left us completely satisfied. We signed the deal. When we came to pick up the car, Patrick spent an hour with us, configuring Bluetooth, showing us the third seat options, etc. Thank you, Patrick, we were really touched by your genuine desire to help.

LinK1116

Sep 5, 2013

I have to say I have never had an experience with a dealership like I had with Parkway Toyota. This dealership is excellence. Our salesperson Carlos Guerrero was the finest sales rep I have ever had the pleasure to work with. He was very accommodating showing us many vehicles with patience, kindness, respect and pure sincerity, he never rushed us in anyway, he listened to what we said. I had many questions and he answered every one of them and what he didn't know he made sure to get me an answer right on the spot. He even gave me his cell phone number and told me to call him direct should I have any questions or concerns and I did a couple of times and he was right there for me every time, he is a man of his word. Carlos is exceptional and I highly recommend him when you visit Parkway Toyota. At the time of our purchase which went extremely smooth we met with Mark Gaviola, Finance Manager. Mark is the kindest, nicest, friendliest, most personable gentleman, he made us feel so relaxed and at ease, answering any questions we had and then some, smiling and joking all the while, just a really great guy all in all. I had gone back a week later and inquired about an additional warranty program they had, spoke to Mark and again Mark was so nice, answered all my questions and told me to call anytime if he could be of any help. I had also spoke with Jeff Miller, Manager, who accommodated me, he was patient, kind and considerate and have also had the pleasure to meet with Edgar Buenconsejo as well. I came in for an additional accessory, met with Edgar, Edgar took my vehicle, returned it to me 30 mins later then apologized for taking a little longer saying that he had my vehicle washed while I was waiting. Where do you get service like that? Parkway Toyota that's where. They made me feel like family. I'm very, very happy to be part of the Toyota family :)

Ma86

Aug 30, 2013

I give this dealership excellent marks for customer service, professionalism, friendliness, responsiveness and helping us to buy a new Prius C with ease and clarity. The price was very competitive, the effort made to explain the car and its features and offer a test drive was extremely satisfactory, and throughout the coordination of special issues by their Head of Online Sales staff Cathy Telep made our purchasing and owning this lovely new car really a delight. We had several special issues and Cathy rallied to help immediately, with grace and warmth and always keeping the process moving ahead. Her coordination with an out of state DMV and our new auto insurance company was incredibly important and vital and we are so grateful to her for her goodwill and expertise. I would totally recommend this dealership to anyone who wants to be treated with enthusiasm, fairness and good follow up . The cars are beautifully kept and maintained, the showroom spacious and immaculately clean ( as are the restrooms) , and staff members are friendly and welcoming. I am so happy I found the dealership through an online search for area dealers for the Prius C and that we were successful in achieving our aim of purchasing a 2013 Toyata Prius C at a very fair price. Also the service department did a superb job in installing the extra accessories ordered in a very timely way. MSG

AkikoHasebe

Aug 28, 2013

I went in to Parkway Toyota thinking this would be the beginning of a long car buying process but it was so fast and easy. I told them exactly what I wanted, which was the same payments as my Yaris and I leased a brand new 2013 Prius! Negotiations were easy as they were quick to give me discounts, and extended mileage to meet my budget and needs. It took me a couple of days and a bit more research to make my decision but I couldn't find a better deal. Jeffrey Urbina was so kind and patient and answered all of my questions and Jase Kim was wonderful at crunching the numbers to get me a good deal in the final process. I am so happy and pleased with my experience at Parkway Toyota and I highly recommend doing business with them.

GuyI

Aug 21, 2013

I have never had a better car buying experience then I did with Bob and Dave. I spoke with Bob (the GM) on the phone and when we were done, I had 2 cars on order for LESS then I expected to pay. When I went in to do the paper work, Bob introduced me to Dave. I was waiting for the "upsell" but it never happened. Bob and Dave are the two nicest and honest people that I have ever had the pleasure to do business with. I will buy from them again.

AlexYu

Aug 17, 2013

They were very friendly and professional.After the test drive, Carlos explained the salient features of the car. He was patient and answered our questions Bob was very fair in finalizing the deal. Jase was thorough in explaining the financing details. And Edgar pitched in to help us as well.It was a wonderful experience and we got to take home the Venza!

alfonsoh28

Aug 14, 2013

My wife and I were looking for a new van for our growing family. Needless to say we aren't big fans of the car buying process having had several awful experiences in the past. We found the van we wanted online at Parkway Toyota. We walked in with both of our kids in tow and were greeted warmly by our sales rep David Volpe. David was not your typical shady salesman he took the time to go over our concerns and even found legos to give my boys while we discussed our options. David then introduced us to the sales manager Bob who was excellent. He really understood the budget we needed to stick to and found us the best option. This was the best car buying experience I have ever had. Parkway Toyota and its staff have earned a client for life. I have told all of my friends and family. So if your looking for a place to buy a car make sure you stop at Parkway Toyota and ask for David and Bob.

jackiewarren

Aug 8, 2013

I leased a new Rav4 from this dealership last night and absolutely had to share my experience... This was BY FAR the most wonderful car buying experience I have ever had. Getting a new car is usually a painfully tedious process but the team at Parkway (I worked with Cathy and Seyda) put me at ease and came to me with fair pricing right off the bat, for both my new vehicle and my trade-in. I cannot express how grateful I am, I will definitely be spreading the message about Parkway Toyota! They've got a new loyal customer!

asweetroxxi

Jul 31, 2013

I have leased over 7 cars and have bought my fair share of cars, the service i recieved at Parkway Toyota was beyond any of my expectations. Bob made sure to keep me in the price range I wanted, he explained all my options. He showed me different models with different features all within my price range. When Working With Clinton he made sure that I recieved quality service, he made sure leasing the car was quick and painless. Bob made sure that I had no surprises when it comes to leasing my car (when i return my car and while i have my car the services to take good care of my car). Not only will I be coming back to Parkway Toyota but i also am suggesting this dealership to my friends looking to buy a new car.

flutezilla1115

Jul 10, 2013

Our family's experience at Parkway Toyota was pleasant and efficient from start to finish. The staff here were very accommodating to our needs and were kind enough to lower their price for our Toyota Camry Hybrid when they knew about our difficult financial situation. Kevin Lee is an exceptionally polite and friendly person who understood that buying a vehicle is a large investment, so he never pushed or rushed us to purchase a car. He went above and beyond to try to find the best deal for us, and for that we greatly thank him and highly recommend him! The gentleman who helped us in the financing department also heard about our arduous experience there three years ago when we purchased a Toyota RAV4, so he did everything he could to make the whole process as quick and painless as possible, and we thank him and praise him for his efficiency. All in all, we highly recommend this dealership and the two gentlemen who helped us during our experience here.

cpateach

Jul 9, 2013

I initially went to Toyota of Hackensack. We were buying TWO new Toyotas and paying cash. How much easier could it be? We spent two hours with a totally apathetic salesman. There was very little, if any, customer courtesy or interest. It was like he knew that the Camry basically sells itself and that he didn't need to try to be anything other than what people think of when they hear "car salesman". The room we sat in looked pathetic. Before anything else, we were asked if the price was right were we going to buy immediately. Upon leaving the showroom they asked for a deposit. We would not buy a car there even if the price was right... which it wasn't.At Parkway Toyota, from the minute we stepped into their beautiful showroom, we were totally impressed. We were greeted at the door by an exceptionally courteous saleswoman named Seyda Sengul. She invited us to sit down at her desk in a professional setting. AS we were trading in 2 Camry's, she asked the sales manager to start his appraisal while we chatted about family and stuff. At Hackensack, after sitting around for one-and-a-half hours, discussing what kind of car we wanted, the salesman then got the sales manager to appraise the car which took another half hour. Here, they realize that your time is important also and have everything organized. They offered coffee or tea. The sales manager came over and introduced himself to us. Things about the warranty were discussed as well as a rebate available. Hackensack never mentioned anything and when they gave us a price, did not include the rebate figuring if we didn't ask, then didn't have to mention it either. Seyda could not have been nicer or more considerate. I overheard conversations with other salespeople and they were ALL exceptionally considerate of their customers. Finally, they gave us a price that was $700 less than Hackensack ( taking into consideration the rebate). This is the way you want your experience to be when buying a car. They went out their way to sell us two cars without ever pressuring us. I highly recommend Parkway Toyota to anyone looking to buy a Toyota. I thought because they were in the exclusive Englewood township that they would be higher price and pushy. I was totally wrong.

Srube7

Jul 9, 2013

I bought a Tacoma and the sales and service we fantastic. They met my price and all accommodations. I would recommend anyone looking for a Toyota to go to Parkway!

JerseyShoreDave

Jul 8, 2013

I usually don't like care dealerships. So, I have come up with my own strategy.....do your homework and learn about the car you are interested in. Understand the prices, the options and the availability. Then go online and find an honest salesman who is hungry for the deals and willing to negotiate either online or on the phone. Bob Winograd and David Volpe are the guys that I found. Great reviews online, and just as honest and pleasant in person. I brought them my elderly dad to buy a Camry XLE, and even though the car had been negotiated online, they still sat with him for hours and even sweetened the deal a bit more to make him really happy with the negotiating process. On a personal note, I have to say that these are two really likeable fellows. So, if you are tired of the average car salesman who deals with you based on scripts (where they have each conversation preplanned) and sales-gimmicks ("this price is only good for the next 30 minutes"), then do your homework and then contact these 2 honest men at Parkway Toyota. [Note: I was not the car buyer in this transaction, my review is as the adult son of the buyer. I did witness about 90% of the transaction. Based upon what I saw, my next Toyota will definitely be from Bob and Dave at Parkway Toyota.]

familyman10583

Jul 3, 2013

Search online for an used Sienna and found several at Parkway Toyota, dealt with John Cusick per email. On the day of the appointment I called again to make sure the discussed car was in stock and ready for a test drive, everything was fine, car is ready. etcUpon arrival I had to wait 30 minutes before the sales man, after his standard talk, found out that the car was sold. Another car that I narrowed down was also sold but a more expensive one was available....of courseDoes this dealership intentionally do the bait and switch?!?

joe1018

Jun 30, 2013

I traveled 60 miles to visit this dealer on a reccomendation from a friend. I am leasing 3 cars for my family and have two more inquires for my friends. Best experience I have ever had in buying or leasing a car.

david7432749

Jun 4, 2013

We had a wonderful experience with David and Bob. They were pleasant to deal with and very patient with a good deal of indecision on our part. Bob was extremely acessible and helpful - he was a straight-shooter about price and terms and did not pressure. This is a terrific dealership - everything is clear, clean and organized, and it is a much better experience that at any other dealership with which we are familiar. We give an unqualified endorsement

kimm714

Jun 4, 2013

bob and david were exceptionally professional, helpful, considerate. they worked to find a car/ price that worked for me. i will return for another lease!

JustBoughtACamry

May 28, 2013

When we first walked into Parkway Toyota to purchase a new Camry, we were greeted by Carlos Guerrero, our Sales Consultant. He answered all of our questions thoroughly and patiently, from vehicle features to our options for financing, and he was a professional from start to finish. Before, during and after our test drive, Carlos demonstrated the car's features, enabling us to get a feel for what was offered with the car.When it came time to negotiate the purchase price, Carlos listened to our expectations and we were able to negotiate a great deal, including financing.After completing our contract, we then met with Jase Kim, the Finance Manager, who was also very professional and thorough. Jase discussed all of our options for an extended warranty, and did so in a way that was informative but not pushy.Throughout the entire process Carlos exceeded our expectations, and this isn't something that you encounter often when purchasing a new car. If you are seeking an excellent deal and are looking to work with a true professional, speak with Carlos Guerrero at Parkway Toyota!

professorbac

May 23, 2013

This was the most efficient and professional lease transaction that I have ever experienced. Seyda Sengul and Jase Kim made the process seamless. Seyda truly cares for her clients and has a passion for what she does. Jase Kim made the daunting financial aspect very easy. I love my new Scion XD. I have been dealing with them since 1993 and by far this team was the most efficient. Thank you Parkway Scion.

indaypretty202

May 18, 2013

The general sales sales manager, Mr. Bob Minograd was easy to negotiate with. Friendly, accommodating, effective & efficient. I would say the same to sales consultant John Decepida. He came highly recommended by my brother, Roque Sia, who got his Toyotas from this dealership, and from John. He promised & he delivered. I appreciate that. I appreciated Mark Gaviola, Edgar- for assisting me with my car's navigation system, bluetooth, Entune, & returning my old lease to Lexus, etc., Carlos Guerrrera for his time & professionalism, the nice lady in the reception area.I got what I wanted in no time (make, options, color.) I love this car I have now. I think I will be a loyal Toyota fan from now on, and a loyal Toyota Parkway costumer. What's not to like? The place is immaculate, parking is very easy, the showroom is so well done. AND, most of all, people deliver! It's quite impressive!I thank you.

MikeCal1001

May 16, 2013

I've tried every "high-line" dealership in Bergen County over the years and Parkway Toyota is BY FAR the best to deal with before, during and after the sale. Bob Winograd is a true professional and treats you as if you were his brother. No nonsense, no gimmicks, no lies, just straight talk and promises that they keep. I come back time and time again because their sales and service departments are second to none. I'd rather go to the dentist than try to buy a car from some other dealerships, so dealing with Parkway Toyota is an absolute breath of fresh air.

JeanMarie1

May 4, 2013

It is not every day that one sets out to buy a car and it is even more special to purchase two. Bob Winograd and David Volpe of Parkway Toyota guided me and my Mom through a very pleasant, uplifting sales experience. The selection and buying process was fair, balanced and respectful. Bob and David sold us the cars that we wanted and located them in record time. It was clear that their goal was to deliver a superior product and satisfy the customer. Moreover, their colleague Edgar was more than happy to take a moment to activate the Bluetooth in the car for my Dad before he drove off the lot. On a personal note, Bob represents the Toyota brand very well and drives the happiness of his customers and the success of the dealership.

yaffahomes

Apr 30, 2013

Bob was very patient as was the tech he sent to help me with the car. (forgot his name) I took my time with the decision and they were great.

Hildelisa

Mar 22, 2013

Bob Winograd made it happen for us to get the Highlander. We contacted him to let him know that we had to attend a wedding and he kept his word and had the auto for us on time. A pleasure dealing with him!!We are a returning customer of Parway Toyota and highly recomend them.

robsung

Mar 22, 2013

Jase is my man. He helped me through purchase and lease of three vehicles so far. Friendly and straightforward Jase would be the first person and the last person I talk to before deciding on purchase of my next vehicle.

SJcarbuyer

Mar 18, 2013

Great service (thorough and clear) minus any stuck-in-the-70s tactics. Great price as in "fair price." If there were ever a Nobel Prize for Certified Pre-Owned Car Sales...it would go to Miguel K. and Parkway Toyota. Style plus details...actually "putting the customer first."

happy camper

Mar 14, 2013

Charlie and the rest of the staff at Parkway Toyota were wonderful. Not only did Charlie manage to get us the car we wanted for the price we wanted (a 2012 Prius), he also patiently walked us through the process and -- when we were under extreme time pressure to leave for another commitment -- asked the fastest person to do the paperwork for us (Emmanuel) and got us out in time. The manager, Bob Winograd, was also courteous and friendly. He checked in to see how it was going and called the next day to tell us about the warrantee info that would be coming and to see if we had any questions or needed anything. We are thrilled with the car and the service we received.

shelleyk1

Mar 14, 2013

Charlie and the rest of the staff at Parkway Toyota were wonderful. Not only did Charlie manage to get us the car we wanted for the price we wanted (a 2012 Prius), he also patiently walked us through the process and -- when we were under extreme time pressure to leave for another commitment -- asked the fastest person to do the paperwork for us (Emmanuel) and got us out in time. The manager, Bob Winograd, was also courteous and friendly. He checked in to see how it was going and called the next day to tell us about the warrantee info that would be coming and to see if we had any questions or needed anything. We are thrilled with the car and the service we received.

Jbsanders28

Feb 27, 2013

I had a great experience at Parkway Toyota from my first visit to picking up my new car! I plan on leasing another car in a few months as well as referring friends and family!

ttuttle

Feb 22, 2013

Serive dept is full of crooks! Service your car elsewhere unless you like paying for services not needed, services not performed, and paying ridic prices!

bobandrosemary

Feb 13, 2013

Terrific buying experience. Clinton and Bob are top notch and provide service based on what YOU want. Highly recommend this dealership!

shamyjb

Feb 13, 2013

My experience at Parkway Toyota was great because Peter Frank was a very friendly dealer who was lighthearted and didn't want me to leave the dealership like I made a bad deal. I'm a first time car buyer and was very suspicious of everyone at car dealerships after doing research, but the employees here were not aggressive and I left with my car feeling like I made a good deal. Peter makes corny jokes, but he's frank :)

Shadyroshdy1981

Feb 9, 2013

I was very happy with my experience in Toyota parkway with peter frank and Bob. They were more than proffisional in their job. They answered all my questions and gave me the best deal in NJ. I am sure that i will recommend Toyota parkway to all my friends Thanks alot peter and bopDr Shady

taropatch

Feb 6, 2013

Internet/BDC manager was straight forward and timely with quotes. The dealership was clean, well run, and pleasant to work with. IMHO, purchasing a new car is not a fun process but this dealership made it quick and relatively painless. I negotiated purchase price online and was in and out (test drove new car, trade in, and financing) in 2.5 hours. PNC bank is across the street which was convenient.

Nelsonjudan

Feb 5, 2013

Clinton and Bob made the purchase of our Toyota Avalon Hybrid quick and easy. They are both extremely professional, patient and knowledgeable. Will definitely recommend these 2 gentlemen going forward.

13sienna

Jan 31, 2013

I purchased a van from them in 2008 and have been servicing it with them since then. The service department is great and Dave Fernicola is spectacular. He put Bob Winograd on the case and Bob was fantastic. He cut to the chase, got me what I needed and gave me what I wanted. He made the experience easy and efficient. Miguel did a good job on the follow-through. I will definitely continue to buy and service my vehicles at Parkway.

Jamie Kim

Jan 29, 2013

I had a great experience at parkway. I called in and spoke to Cara regarding a used Venza. I had tons of questions about its features history est.. she was really patient with me. She answered all of my questions honestly and quickly!! When I came in the manager worked with me on the price. They are very fair! I would deff recommend this dealership to anyone looking for a car!

ersoy10

Jan 24, 2013

I returned my previous lease and got a new lease on RAV4 and Peter made the transition very smooth. I was in and out in 2 hours. Excellent job!

Joe2013

Jan 21, 2013

I am a loyal Toyota customer, this being my 3rd new car purchase.I found this dealership quite professional and they went above and beyond to ensure we were given the best price on the vehicle.On January 12,2013 I purchased a new toyota corolla 4 door S sedan. Our salesman, Everett Shermann, went out of his way to make our car shopping an enjoyable experience. Everett was easy going and there was no high pressure sales approach.Sales Manager Robert Winograd went out of his way to negotiate the best price on the vehicle. Robert also was extremely professional and did not use a high pressure sales approach.Business Manager Mark fully explained all the different package options and we purchased the extended service warrenty as well as the wheel/tire warrenty.The vehicle was ready when promised and Everett provided a detailed presentation on all the features.I would highly recommend this dealership based on the friendly professional staff and competetive price.

larry

Jan 18, 2013

I purchased a car from Mr. Tracey two years ago. He took the trouble to greet me each time I came for Service. So I purchased another.Robert Winograd was very helpful and personable. I now have two cars from this dealership. What better recomendation can I give?

Iyad Jaber

Jan 14, 2013

Miguel was a very understanding and very pleasant person and Cathy who I spoke to on the phone but never got to meet was a very nice lady very well spoken. I didn't buy a Toyota I bought a 2012 E 550 Mercedes Benz.the service was good and yes I do recommend this dealer. If u go speak to MIGUEL he's a very good person with smile of his face he treat people like family. thank you again Miguel and Cathy.

Raleighstar

Jan 14, 2013

We have been going to Parkway Toyota for years for service and my mother wanted to purchase a new automobile. We check other dealers to have a comparison and they could not even touch the great work the Parkway Toyota team. My mother said everything with Kevin Lee, our salesperson, was EXCELLENT! From the beginning to the very end Mr. Lee did an excellent job making sure my mother was comfortable in the vehicle and that the price was fair. We cannot express our gratitude to Mr. Lee for getting the car in the color and style mom wanted and in such an expeditious manner. Mr. Lee went out of his way to make sure every detail was in perfect order. Thank you so much Mr. Lee for a WONDERFUL car buying experience! Thank you to Edgar who helped in our purchase by helping take us for a test drive. Edgar was friendly, knowledgeable and proactive as well. So thank you Edgar for all of your help and excellent customer service.We cannot say enough about how wonderful this experience was for my mother and we have purchased vehicles before... this was by far the BEST yet! And truly believe Toyota should give Mr. Lee (especially) and the team at Parkway Toyota a gold medal for all of their hard work! Go Parkway Toyota!

eurquiola

Jan 4, 2013

My father in-law and I had scheduled an appointment with the General Manager, Mike DeLaCruz, but he was unavailable. Bob stepped in and helped us with the purchase of a new Rav4. He and Jase were both great!Thank you.

MJRECANATI

Jan 3, 2013

I lost my 2011 Rav4 (also from Parkway Toyota) in Hurricane Sandy and went back to the dealership to see about replacing my lost car with a new 2012 Rav4. Both Seyda and Bob treated me and my wife with an incredible amount of respect, care, and attention. Not only did Seyda and Bob want to earn my repeat business but they also wanted to connect with me and my wife on a personal level which was greatly appreciated. Dealing with such warm, respectful people makes it an easy decision to go back whenever I have a need for an automobile.

tramnari

Jan 3, 2013

Friendly salesman, Everett, but told me "new" car had 8 to 10 miles, when it actually had 78 miles. Was it a test drive vehicle, a demo. Who knows? I was about to walk out, but decided to go through as so much time was invested. Good play on the dealership's part but sneaky. Bob Winograd lowballed me on my trade-in, and turned me off from putting forth a counter offer.After purchasing the vehicle, my temp plates expired and I am still waiting for them.I payed them close to $400 in doc fees for them to handle this in a timely manner. They could have gotten my registration/plates on time. Now I can't drive the vehicle for risk of receiving a ticket or getting towed.

hhieupham

Dec 31, 2012

My wife and I chose Parkway Toyota because it is close to Tenafy and it had good reviews on Dealerrater.com. We were not disappointed. I called a few days before heading into Parkway and asked to speak with the fleet manager. The receptionist put me through to Bob Winograd and I had a quick chat with him explaining what we wanted. He said to come in anytime and ask for him. So two days later, we arrived at Parkway and met Bob. Bob then introduced us to Clinton and he became our salesperson. Clinton was a joy to work with because he was pleasant, friendly and had a "soft touch" -- no aggressiveness. He let us choose what we want and provided the information that we needed. Bob came around a few times to check up on us and make sure it was all going well. We test drove the car that we wanted with Clinton and then we bought it. (We had pretty much made up our minds beforehand.) Our car had to be ordered so we left a deposit and Clinton said Parkway would call us when it came in. About two weeks later, the car arrived -- she was a beauty (2013 Venza XLE V6 AWD)! Clinton walked me through the closing process. He handed me off to work with the finance specialist Peter who was very friendly and competent. Again, there were no aggressive sales pitches. And again, Bob came around a few times to make sure everything was going smoothly. Lastly, Clinton walked me outside to do the wrap-up and hand-off with Edgar, the delivery specialist. Edgar pleasantly explained the workings of the Venza and that was it. It couldn't have gone any better in my wildest dreams. Just a wonderful experience all around!

FD Flicker

Dec 19, 2012

Saw a 2003 Tacoma on cars.com and called the dealer to see if it was still available. I was told by the internet manager that it was. I was concerned if it was a smoker's car and Cathy told me she would have the car checked and call me back. She called me back right away and said a smoker and a non smoker checked and she believed it was. Complete honesty. I decided to drive the 50 miles and take a look. I ended up buying the Tacoma and drove it home that day. Great teamwork throughtout the whole process and I would highly recommend this great dealership!!!

ktmua1092

Dec 3, 2012

Superlative experience. From pricing to delivery - first rate. Manager, Bob Winograd was an absolute pleasure to work with, he couldn't have been more helpful or attentive. This dealership has perfected the process of buying a car. I can't begin to express how fortunate I feel to have walked into their showroom!They have a customer for life!

LCapalad

Nov 24, 2012

Everyone was very helpful in the purchase of the used 2009 Honda Accord. All three gentlemen made the process very easy and I was able to leave the lot with a great price and a great car. I was given great customer service and would recommend this dealership to anyone buying a used or new car. Thank you Parkway Toyota!

Ptalbot

Nov 24, 2012

This is the 2nd car I've purchased from Parkway in less than a year. Everyone was so helpful and friendly. The process went very smooth!

albertlee1

Nov 23, 2012

i went to see and check for price, I end up buying the car which I was looking for.The sales person was so good, friendly, knowledgeble, service, incredible, they go the extra mile for you, make it feel like a family

JuliaM

Nov 20, 2012

Seyda was a very helpful consultant. She found me the best leasing deal out there for new Camry SE. Besides that she is a very respectful and sweet woman. Extremely satisfied. 5 stars. Will definitely do business again.

rangerppc

Nov 20, 2012

entire experience was a pleasure, I am a returning customer for that reason.Unfortunately I was subjected to a disaster with Hurricane Sandy and needed to replace my cars, the dealership (Bob Winograd)was more then gracious and a true professional in his field.

alyson.landini

Nov 16, 2012

I had heard wonderful things about Parkway Toyota and Dave Volpe, my Sales person. My fiance had purchased his new Toyota Corolla a little over a year ago from Dave and he was very happy with his experience. My budget was very tight and Dave helped me to find and purchase an awesome certified Pre-Owned Camry. I could not be happier with my new Camry and the attention I received from Dave Volpe and the rest of the staff at Parkway Toyota. Thank you for pleasant experience during the purchase process. Keep up the great work!

Agranted

Nov 14, 2012

I purchase many vehicles for both personal and corporate usage. PArkway is by far the best dealder I have ever dealt with.Their service department can't be beat and the salesmen are terrific.David Volpe is an assett to the Parkway team. And Robert Winograd is teh ultimate sales manager.

canjani

Nov 14, 2012

Best customer service! The service my husband and I received from Louis Dela Pena and Bob Winograd was exceptional. They definitely make sure you feel comfortable by giving you all the time you need to make the right decision.I walked out of this dealership smiling and very happy with my new car. Thank you Louis and Bob, you are definitely the best ! :)

treo600boy

Nov 10, 2012

Awesome experience, we were in the market for a new car, Carlos and Bob made the whole experience a pleasure. they were very professional and courteous.we got our car, they walked us thru the paper work and we drove our new toy home that same day.

mherman1

Oct 26, 2012

This was the 3rd Prius we have purchased from Parkway Toyota and we have recommended them to family and friends. Peter Frank was our salesman and facilitated the deal in record time. He went out of his way to make sure everything went smoothly and he took the time to go over the details of the new model with me including pairing my phone and explaining the navigation system to me. It's little things like that which keep us coming back to Parkway time and again. Their service department is also 1st rate. Their hours of operation, quality of work and speed of servicing all make service appointments quick and painless.

mariannepita

Oct 20, 2012

It was a pleasure to work with Seyda. Who would have thought I would say it was a pleasure to buy a car? Thanks Seyda

FJ Cruiser Doozer

Oct 14, 2012

Great guys-Got everything I wanted that no other dealer would do. This is my 3rd Toyota and I've been using their service department for years.Nice stock and showroom always with free coffee & doughnuts!

dconti19

Oct 12, 2012

We have been loyal Toyota customers for over 30 years, and loyal customers of Parkway Toyota for almost as long. We keep going back to Parkway because we are treated by the staff as friends, not just customers. The sales staff take the time to explain all of the models and the features, and will often insist on taking a test drive with you before you make a decision. From the little things like offering coffee and refreshments every time you come in, to the big things like working the very best possible deal to suit your automotive needs. This is NOT a high sales pressure dealership. These folks are confident in the quality of the products they are selling, and knowledgeable about every facet of the vehicle. While they never take their customers fro granted, they have the confidence to know that with pleasant discussion and affordable pricing, they will have a sale and return customer for life. This is the way to sell cars. Carlos Guerrero is extremely professional, respectful and polite to the customer. And the Sales Manager Bob Winograd is there to make you happy and work the very best possible deal to suit your needs. I drove him nuts with a ton of emails and he answered each one in a timely manner with the facts and answers I was requesting. He will even give you his cell number and tell you to call him any time!! WHO ELSE DOES THIS? The service department here is top notch and extremely efficient. If you are in the market for a great car, take a look at a Toyota. And when you do, please do yourself a favor and choose Parkway Toyota as your dealership. You will be a customer again and again!

christinemugs

Oct 11, 2012

We highly recommend Parkway Toyota! They were professional, caring and helpful. We left the dealership with a smile on our faces and a new Toyota Highlander. We were so unhappy with other Toyota dealerships in the area, solely based on our treatment when asking questions. Even when we were sincere when stating "we aren't ready to purchase today", we got hounded and the salesmen were actually rude. But at Parkway Toyota, they never made us feel uncomfortable, quite the opposite, they made us feel welcome!

gerardrocco

Oct 4, 2012

Based on the vehicle price, on-line reviews and wonderful initial feeling over the phone, I chose to drive 90 miles to this dealership for my 2010 Rav4. I did the deal by phone with Cathy, who was quick to respond back with a call, and very courteous and helpful in getting things rolling. The sales associate who helped me when I arrived was David Volpe. He was absolutely fantastic. Such a knowledgeable, professional, kind, well-organized, friendly man, who was great fun to talk to. Things moved along quickly because of the obvious excellent work ethic he possesses. My car was gassed up, cleaned up, and ready to go. He had everything taken care of, made sure I was aware of all the great features the car had, and made sure to call me a few days later to see how I was doing. All the while offering his services whenever I needed them. It is a pleasure to see someone treat customers with such care. Peter helped to finalize the deal with info about the warranty extension and all the other important things I needed to know. He commented that his job is much easier having such a great staff working so hard to keep things running so smoothly. How refreshing to hear such positivity in a workplace! Once the deal was done, a manager came over, shook my hand, and thanked me for my business. Start to finish excellence! This dealership cares about it's customers!I strongly recommend Parkway Toyota, whether you're looking for a new car or a used one. It's a great atmosphere, both positive and energetic. I'm sure that David Vople gets consistent great reviews, and I'm glad to be able to add to that. I hope his employers are planning on doing whatever they can to keep this man with Toyota. That would be great for business!! So go there! Go there!! Go there!!! Thanks again David, Cathy and Peter, Gerard from Forked River

liormb

Oct 3, 2012

Amazing service!!! and a very friendly stuff!!!The prices are fair and compatible.It was absolutely a pleasure buying a car at this dealer.Recommend to anyone who is looking to get a new car!

timbosul

Oct 3, 2012

I took my mother to get a new Camry and met with David Volpe. He was extremely nice, and easy to deal with. He took great care in discussing options with my mother. She wanted a red car and he had one on the lot. The price was better than I expected and the entire process was much quicker than anticipated. My mother was extremely happy with the car and I was happy that David made the process easy for her.There was an issue because my mother forgot some paperwork (our fault) and David was gracious enough to schedule at her convenience to come back. I have already recommended Parkway and David to several friends.

Ray29

Oct 1, 2012

I brought my Mom who is 76 years old. We had a very pleasant experience. Clinton and Bob made us feel very comfortable. Especially my Mom. No question went unanswered. My moms price range was met with no problems. Bob checked in with us often when we were there. The delivery of the vehicle went very smooth with Clinton going over everything thoroughly. I will definitely be back for my own vehicle. Thanks Bob and Clinton!

Satishvckrishnan

Sep 28, 2012

My Name is Satish Krishnan I had gone to Parkway Toyota to buy an used car, and had very good experience. From the start they made us comfortable and David Volpe was excellent and very warm and friendly. He showed us the cars patiently and once we had selected the car took us for a test drive and let us inspect the car. He never tried to push anything on me like most sales people do and tried to help me in all ways possible to let me purchase the car which I want. Even after the car was purchased by me he told me different features of the car and made me understand how to use the different accessories available which was helpful for me as this is my first car.Thank you Park way Toyota and thank you David Volpe!!!!

w2tab

Sep 26, 2012

I haven't purchased a vehicle for ten years. Mr Volpe was a complete gentleman and walked me through the purchase. We worked at my speed, he went over all the details very calmly so I felt completely at ease during my new Toyota purchase. Mr Volpe is a great gentleman and covered every detail.Because of Mr Volpe, I will buy my next Toyota through him. This fine gentleman should be commended on his ability to deal with anyone, I was glad he was there for me.

PALBIN

Sep 25, 2012

My overall experience was excellant. It could not have gone any better. I was shown what I wanted & the ease & swiftness with which I received my vehicle was very good.

roltsmith

Sep 9, 2012

I bought a new car in 2007 at Parkway Toyota and it was a wonderful experience from start to finish. When it came time to upgrade, I went back to Parkway and worked with David Volpe who is excellent. He was friendly, courteous, respectful and a delight to work with in every way. When he took me for a test drive the car was not exactly what I had in mind so Dave immediately went back to the drawing board to find the car I wanted. He found it in another state and had it in the showroom, ready for me to pick up the next day. I would recommend him without hesitation. Excellent!!

hok.san.96

Sep 6, 2012

Parkway Toyota Scion is by far the best dealership I have ever dealt with. From the friendly receptionist to the "customer first" managers and everyone else in between like Peter Frank our sale consultant. Peter was friendly, knowledgeable, and professional from beginning to end. He was able to answer all the questions I tossed at him. I will definitely recommend Parkway Toyota Scion to my family and friends to purchase their next Vehicle.

nyzamora

Sep 4, 2012

Derrick was extremely professional, knowledgeable and a pleasure to work with. He made making an important decision, such as buying car, comfortable and easy. After having interfaced with many different dealerships and salesman in the last few months, his ability to educate me about my options without making me feel pressured made purchasing my car exciting.

mesajj

Aug 25, 2012

Of all the Toyota dealers we have dealt with ( 3 to date), Parkway Motors staff was the best in term of price negotiation, business dealing, and friendliness. It was the most pleasant experience we have had to date in purchasing an auto.

bogda

Aug 21, 2012

Absolutely great experience. Seyda actually listened to me and as a result we didn't waste any time with choosing car which fit my budget and needs. We test drove car, got financing approved--thank you Jeff:)-- and added my new car to my insurance policy under an hour and half! I am amazed and so, so happy. I love my car and I will definitely be back to this dealership.Bogda

inna.sirotkina

Aug 18, 2012

sales person was excellent.Service was great.Derrick was very proffessional,patient with us.He gave a rssonable price,answered all the questions.Derrick is the best salesperson I ever had. Thanks!!!

yxj002

Aug 17, 2012

This is the dealership to go if you want both great customer service and irresistable price. Go straight to this dealership to save you both time and frustration.I just referred my friend and they just made their purchase from parkway toyota too.Thanks for making our new car purchase a pleasant experience, Edgar and Bobbi!

dgripp

Aug 12, 2012

What a wonderfully refreshing experience! I got offers from Carwoo.com and that let me to visit the dealership. Not only did I get a fair trade-in value, but all intereactions were open and easy. The process was fast. When we went to sign the paperwork and pick up the car the whole thing took less than an hour. They even had legos for the kids to play with while we waited. I will happily go back there for the next car.

gumbie

Aug 10, 2012

THE BAD...It's been a long time since i purchased a car so I was quite a bit rusty... I didn't spend enough time scrutinizing the used car I wound up purchasing; with morbid obesity comes a not so subtle pressure for me to rush my inspection especially in the heat of the summer. I found many disappointing flaws as a new owner that I didn't catch on the test ride: numerous cigarette burns, missing floor mats, front fender unhinged/broken sagging, over perfumed smell (masking cigg smell) and a tire that is constantly losing pressure. When I inquired about these things, I was summarily referred to someone else without an apology-- modus operandi: buyer beware! This left a bad taste in my mouth, albeit, it is partly my fault for not catching these things before signing. Upon delivery, the car had an under-inflated tire, and should've had the tires rotated in truth, and added just a splash of gas (it was empty).Dave was friendly enough- pictured with Sly Stallone, but lacking attention to detail: tried to sell me window etching (the car came with it), and didn't know the insurance fax came in hours ago, so i wound up wasting time re-calling and waiting unnecessarily. I also bent-over-backwards to accommodate the sales person to close the sale ASAP, and found the same spirit was not reciprocated at all.The GOOD... They did take my offer w/o sparring, (thanks Bob W.), but I realized i was being too generous with my asking price (my bad, again). NOTE to buyers: end of month= dealer incentives to sell, be stingy on your offers! The nice thing was they gave me a slightly better interest rate than my bank by point-something, and threw in free oil changes for a limited time. We'll see how that all pans out. Upon request, they sent my new plates overnight. Thanks.Overall: a "typical" experience at a car dealer - that is why i recommended Parkway Toyota, no better or worse than the next dealer, ok, perhaps slightly better. The car that i purchased sold itself, it's precisely what i was looking for... so, be at your best game when you buy, and this dealer will comply. peace.

jamiegirl

Aug 7, 2012

Every thing was clear and upfront. They worked and listen to my specific car needs,the payment was where i needed to be and they gave me a fair price on my trade. I recommended this dealership to 3 people already!

Vjaramillo

Aug 6, 2012

My experience at Parkway Toyota was great! Derrick Walker was an amazing help. He had superb knowledge and lots of patience since it was my first time buying a car. I definitely recommend Parkway Toyota and commend Derrick for his extreme patience with me.

vivekanand

Aug 5, 2012

Excellent customer satisfaction, great sales team to work with always answered all the questions about the car and service options. Would definitely recommend to friends and family about this dealer.

Barbara Ann

Aug 5, 2012

Derrick Walker was my sales representative when I was looking for a used, fuel efficient car. He was friendly and informative and was able to work within my financial constraints. It was my first day looking for a car and wasn't exactly planning on driving away in one but I was able to do so with no regrets the following morning. I genuinely feel like I was offered a great deal on a great car with the security of a Toyota certified car deal. Thanks alot Derrick!

rrosariojr

Jul 28, 2012

I leased a 2012 Camry from this dealer. The sales associates were knowledgeable, friendly, and patient. Negotiation is always key when making a deal but they gave me a reasonable price. I recommend that you give them a try.

jrausch

Jul 27, 2012

Overall a very good experience. Bob and Clinton were very friendly & did not put pressure on us. They followed up regularly and made it easy to arrive at a final agreement. My wife is already enjoying her new Toyota. Would recommend to a friend/family.

asalz

Jul 25, 2012

Bob was no nonsense and straight forward in the price negotiations. I felt he was respectful of my time and delivered on all of his committments. So, been very happy with the car and the service received.

CHIjohn

Jul 25, 2012

I am generally weary when purchasing a new car of getting "screwed." Every time I've purchased a car--regardless of manufacturer or how much time I spent doing research--I left feeling as though I got "f-d" a bit.My experience yesterday at Parkway was a pleasant and notable exception. I bought a new SUV at the price I wanted. No haggling. No games. Ask for Derrick--he's super friendly, courteous, and fair.

tcourter

Jul 25, 2012

I was looking for a certified used Highlander and called several dealerships looking for info on advertised inventory. As an out of state buyer, I was not able to visit for a test drive and had a lot of questions about the condition of the vehicle. Of everyone I called, Edgar took the most time and called back with more information after going out to inspect the vehicle for me. The listed price was very competitive, and a deal was reached in a very straight forward manner.Jase arranged all the details and had me picked up at the airport. Everything was exactly as described, and the transaction was completed professionally with no surprises. Thanks for a great used car buying experience, I would highly recommend Parkway Toyota.

mattkiel

Jul 22, 2012

Great dealership to work with. The people there are very nice and helpful. I loved how I got notifications on the status of my new car. The price was fair and didn't have any dealer markups like other dealerships for this car. Everyone was a pleasure to work with and very helpful. I would absolutely recommend this dealership to anyone looking for a Toyota or Scion and would like to do business with them again.

allisoncooke

Jul 21, 2012

The people at the dealer were very friendly, accommodating, from the front desk receptionist to the finance specialist. I ended up spending more than I had planned, but that's not entirely their fault. :-)

Diana8709

Jul 19, 2012

Parkway Toyota in Englewood Cliffs, NJ is the best dealerhip I have ever been to! They genuinely want to help you out and try their hardest to meet your budget as well as your needs. Peter Frank, the sales consultant that helped me was great. He made the whole experience worthwhile. He managed to put a smile on my face while still remaining professional. I would recommend this place to anyone..hands down!

knyb0y716

Jul 15, 2012

From the first step I took into the dealer, the salesman came up to me, asking if i needed any assistance. He had deeply considered our family's financial situation, and my father's physical condition and provided with options that were not only convenient, but affordable. The manager also came to help out our deal, and everything went well. Although, it did take a long time for the deal to be made, considering our situation it was understandable.

emcs081288

Jul 11, 2012

We had a good experience with this dealership. Their price and service were excellent, they had the car as indicated via email and everything was as promised when we arrived.

keniadg

Jul 5, 2012

There is no other dealer I can think of where I get the best deal but Parkway Toyota. I consider myself a very selective shopper. If I don't like the people I'm dealing with I simply don't do business with them. My experience in Parkway Toyota was EXCELLENT!!! I expended like a month or so browsing around for the best deal in a new 4x4 SUV visiting a bunch of other dealers in the area only to realize that Parkway Toyota was the only place where I could find the best deal enhanced with the best shopping experience. The entire staff was very friendly, yet I have to mention Bob Winograd, the general sales manager, who assisted us throughout the entire buying process. He took good care of us and then lead us to Jase Kim who was also very helpful explaining everything related to the new car. Not only I bought the SUV I wanted but I also brought my dad who bought a new Toyota Corolla. We are very grateful to Bob for his tremendous service and detailed attention and for exceeding our expectations.I highly recommend Parkway Toyota. Dont wait any longer and go there for youll never regret choosing them.

stashkivs

Jul 4, 2012

fast and quality service,reasonable prise i go there becouse they make a promise that i can drive new car at same day and they did,i drive new car with no time.thanks Seyda

rimpact

Jul 2, 2012

Upon visiting Parkway Toyota to service my 2010 toyota Camry SE, I wanted to stop by the sales team to check out the 2012 Venza, I was greeted by receptionist who then called for a sales rep. I was then welcomed by the General sales Manager Bob Winograd who introduced me to Doug Tracy. Doug reintroduced hIm self and walked me over to his desk, we started to talk about what brought me in and I told him that I needed to lower my payments and would like a larger vehicle for my family and was really interested in the Toyota Venza, We began there paperwork process and talked about what options in the car that I would like, during the conversation I brought up the main reason was to reduce my monthly payments with that in mind I decided that it would be best for me to upgrade to the new 2012 Camry xle and not to over my budget.Doug and I took a trip to their off site location where we looked at the base model xle and I decided that this was the car for me so we drove back to the dealership to start the tough negotiation but after talking with Emmanuel Siskopulos the finance manager the price of new Camry would of kept me at my current payment. I immediately said to Emmanuel that would not work for me and I really need to get to a lower payment and I really wanted to trade my 2010 Camry to a Venza. Thats when it all came together Emmanuel introduced me to the current special of 0 percent on a 2012 model Venza and that would get me to my targeted goal and it would be the suv that I initially walked into the dealership for.We took a look at what they had in stock and decided to take a second trip with Doug who is the most professional sales rep that I have ever had the pleasure to transact with. Doug took several copies of keys with him so that I can be comfortable with the color option as well as the model option and at most options for me to choose from. When we got back to the dealership we began to finalize the process with Emmanuel and Bob, at that point I had to pick up my 17month old daughter and wife to experience the professionalism of the team at Parkway Toyota and to share the experience of our new car.When we got to the dealership there was more that I expected, Doug had the car filled with gas and completely detailed inside and out, Emmanuel had all the paper work ready and Bob was there to make sure that everything went smoothly. As my 17 month old destroyed Emmanuel's office we started a conversation about his family and that moment Bob walked in and it felt like I was part of their family. We left the dealership feeling confident and at ease also enjoying our new car from Parkway Toyota.

wborst

Jun 25, 2012

I found the car on the internet. I called to check that it was in stock. I negotiated the price over the phone. I came to test drive and then purchase the vehicle. Service was excellent. The car was clean. All my questions were answered. Everything was done quickly. I had my new-to-me car in no time. Thanks to Jase.

fredmazur

Jun 20, 2012

I found them to be very honest in their dealing and tuned to Customer Service. The showroom was spotless, displays were clean and everyone was friendly. The continued follow up prior to my arrival as well as after the sale were exemplary ..... The internet group I originally dealt with as well were aimed at pleasing me: Cathy and Edgar.

Amperes78

Jun 13, 2012

I must say that I am not usually one to do reviews but felt compelled to write this one. The dealership had a used Prius that I was interested in and I came in after a 2 hour drive from Connecticut with cash and 100% intention to buy the car but at a fair price since it was not exactly what I was looking for. We took the car for a test drive and everything checked out with my sales person Jase being quite knowledgeable. After a quick spin, I was ready to negotiate. We started out in quick fashion and immediately hit a stumbling block. The answer was quick which was that their pricing was aggressive and the most they would budge was $200. After some back and forth with Bob, the manager, and getting nowhere I left. Bob is your standard used salesman trying his infamous line "would you really leave over $$$?"After a used car has been on the lot for close to 2 months, one would hope that they would negotiate in earnest especially after Memorial Day. Well best of luck to them...

woodman19_99

Jun 12, 2012

We initially went to Parkway Toyota to speak with Cathy, the internet sales manager, but ended up talking to Alex as Cathy was setting up for a BBQ during Memorial Day weekend. Everything went great with Alex as we talked some of the details about the Highlander and eventually took it for a test drive. We left that day without making a purchase as we were still evaluating several other makes and models, and eventually came back to the Highlander. When we went in to set up the deal, everything was very smooth with the exception of driving to the warehouse in Teaneck to get the car, which is something I felt should have been done by someone at the dealership. We drove the car home that day which was great, and everything has been smooth sailing since.

joeryan100

Jun 10, 2012

Parkway was fine is selling me the car. The price adequate, and the staff was attentive. But the follow-up was terrible. When I picked up the car, the service department gave me an expired inspection sticker. I wound up with $65 NYC parking ticket. When I contacted the dealer to complain, no one returned my calls. Sure - $65 is pittance compared to the price of a vehicle. But Parkway's unprofessional follow-up will prompt me to go elsewhere the next time I buy a car.

cardmerlin

Jun 7, 2012

I came to Parkway Toyota to buy my first car and was very well taken care of. Mr. Volpe was very knowledgeable, helpful, and friendly. He made the entire process simple and straightforward, helping me get exactly the car I wanted for a great price the same day that I came in. Couldn't have asked for a better experience buying my first car, so a big thank you to Parkway Toyota and Mr. Volpe and Mr. Buenconsejo.

rshell

Jun 5, 2012

Excellent service and customer service to find new vehicle that matches my needs. Superb explainations thoughout whole process and deal was done quickly. We will return to this dealership for our future needs.

Diana19

May 29, 2012

Very professional and accurate. Jase Kim knew all the aswers and offered me great price i was very happy with. i would recommend this dealership to all my friends and relatives.

martinroman_10023

May 17, 2012

I bought a used Audi from this dealership. The entire sales team including Jeff,Derick,Gee,Emanuel was behind trying to give me all the options and get the best deal in price and financing. The service team too was super nice and professional, including David F, Roberto, Paul and Ramon.

jaycampofiori

May 5, 2012

5-STARS!!!!! Hi My name is Jay Campofiori.I came to Parkway Toyota in Englewood Cliffs, N.J. on April 28,2012. I was refered to go to this dealership by a co-worker whom had purchased Toyota vehicles at this dealership in the past(BIG MAN LITTLE CAR)!! When I came to this dealership I was greeted by their freindly staff and I was very impressed with the very knowledgeable sales people that work there. Here I was treated with respect,like a person and not as a number.After talking with Manager: Bob Winograd and Sales Rep. Derrick Walker, I received a fantastic deal on a 2012 Toyota Tacoma TRD Sport truck. I had previously went to other Toyota dealerships in search of my dream car but I was not able to find a really good deal until I came to Parkway Toyota in Englewood Cliffs, N.J. Hands down this is definately the best Toyota dealership to go to! I am extreamly happy with my new Toyota truck as well as the new freinds I have made at Parkway Toyota.I will definately be back to purchase another Toyota and I will be refering this dealership to all my freinds and family. Thank You again!!!!!!!!! Jay Campofiori

allypeter

May 1, 2012

It was an excellent experience. Everyone was knowledgable and very helpful. We requested a certain car with specific accessories and we received that and more! The price was fair and delivery was very efficient.Thank You

chino3081

Apr 26, 2012

My name is mauro damolfetta jr, and let me tell you something parkway toyota helped my family get into a van. We are on a tight budget and if it wasn't for Edgar Buenconsejo taking to me monday night over the phone and convinced me to come in tuesday i wouldn't have never gotten the van we wanted. Great customer service 5 stars all the way. Charlie Cha the dealer who also helped us get the car i also have to thank. i have friends who asked me where i got the car and i will be refering my friends and family to edgar and charlie... Thanks again so much my wife and are thank you all and especially to edgar and charlie for making our dream come true...

shaii01

Apr 22, 2012

I had an awesome experience. I was greeted at the airport to Pedro who shuttled me to the dealership. We had a pleasant conversation about the dealership and a little about his personal life. He was VERY nice and spoke VERY highly of Parkway Toyota. When I arrived at the dealership I was introduced to Cathy who has been individual that I have been speaking with since I found the car that I was interested in. Upon arrival I was seated to speak with Seyda Sengul and she took me to the car, asked me several times if I wanted something to drink, and had me sign some paper. I liked that everyone was realy concerned about how far I had came to see the car. I was just as impressed that they would send someone to come and get me from the airport. I forgot to mention that they had the vehicle detailed before I got there. I would highly recommend Parkway Toyota to anyone I know looking for a good car and a good dealership. Thank you Parkway Toyota (Pedro, Cathy, and Seyda)

jg0001

Apr 18, 2012

Went to Parkway to trade in my old Lexus and get a more sizable minivan (2012 Sienna). I knew what I was looking for going in and they made every attempt to locate the car I wanted without trying to guide me to something that happened to be on the lot. We quickly agreed on a price, I received a decent trade-in value on my old vehicle, and they retrieved my new vehicle from more than 100 miles away by the next day.Excellent service especially after I was so dissappointed and misled by other dealers in the area. The only one I'd return to.-Joel

Redlady201

Apr 18, 2012

I have worked with Bob when leasing my last three Toyota Camry's. Bob treats people with the utmost respect and works hard to make the deal happen. As a customer, I feel that I always get a good price and great service. John Decepida finished off the sale. It was a pleasure working with him too.

KarayaNi

Apr 1, 2012

This is my family's third car purchased at Parkway. I cannot adequately describe the appreciation of the way we have been taken care of each time we have done business with Parkway. Bob Winograd is not only an extrodinarily professional with great integrity and knowledge, he is willing to go BEYOND THE EXTRA MILE, BEYOND EXPECTATIONS to ensure his customer is happy. My mom recently purchased her Highlander. Bob and his staff bent over backwards to take care of her. I will never purchase a Toyota anywhere else. Bob Winograd has our complete trust and customer loyalty. There is no reason to go anywhere else - Parkway Toyota is a customer's dream come true! Thank you Bob Winograd!! You and your staff are amazing!

Everyday Joe

Mar 26, 2012

I was not in the market to buy a car until my son totaled the last one I gave him and my wife told me it was my idea to give him the one I was driving. BTW I work in New Jersey and live in Florida, and had about 3 weeks to complete everything. Not a very enviable position to be in but I have to tell you that the situation ended much better than I feared.I was looking for a Prius C "two" but had chosen other vehicles from other manufacturers for comparisons. I was lucky in that in New Jersey/Tri-State area a number of dealerships were beginning to receive their inventory. After some visits and test drives I was down to three dealerships but it was only Cathy and Jase who began to work in earnest - all through the internet. While in Florida I was able to (1) obtain the pertinent information; (2) obtain a good-great price; (3) obtain better financing than I could at my bank, and (4) Edgar picked me up at the airport and took me to the dealership.I am still taking care of some things that I forgot in the rush but everything still is going well. This experience is so antithetical to any buying experience I've had in my 57 years (40 of them buying cars) that I still am sharing the experience with other people, now through this website. Sure - you still have to be prepared but I can't say enough positive things about my experience.

GabeS

Mar 24, 2012

A great dealership overall. The staff was friendly, very professional, and gave us the best deal! I would recommend this dealership to anyone looking for a new toyota or scion.

dklein2

Mar 22, 2012

Excellent customer relations, quality merchandise, responsible follow-through, and attractive price. I would recommend this dealership to others and look forward to working with this dealer in the future.

Khadafy

Mar 20, 2012

Great dealership. I bought my car there 10 years ago and my wife bought a car there over th weekend. David Volpe was kind, knowledgeable, and easy to work with. I also have my car serviced there all of the time.

bigsanti692

Mar 19, 2012

The lease on my current Prius was coming to an end and I was looking to lease a new Pruis V. I went to the Hackensack Dealership, which is closer to my home in Teaneck, but their service was so bad, I went to the showroom three times to get a quote. Each time I dealt with a different sales person and they could not give me a straight answer. I told them I wanted a quote, so that I could then compare prices with other dealers. After being told that the price they gave me was their best offer, the sales person encouraged me to go somewhere else to compare, so I did. I looked up dealerships near me and came up with Parkway Toyota.I was immediately greeted by Carlos Guerrero and his calm, not pushy demeanor made me comfortable from the beginning. His first offer was less than the previous dealership and when I told him that I needed a lower down payment, he worked with me until I had a price I can afford.I am looking to be a Parkway Toyota costumer for a long time.THANK YOU CARLOS and the team at Parkway Toyota.

sciontc823

Mar 19, 2012

To whom it may concern: I had written a letter to Parkway Toyota of my bad experience with Mazda. They took it into consideration on helping me out with my need. I am really happy with my new vehicle. They are no words to describe how excellent your team was with me. I give you guy five stars over role. I really dont know what too say, Im excited and happy. What a great experience, I couldnt ask for anything more. It was to good to be true, but it happen and now Im so glad. Thanks so much!Elliott Muniz

NorberMaggie

Mar 18, 2012

This dealer is all about customer service. My wife and I were treated with the utmost friendliness and courtesy by Alex. We couldn't be happier with the service that he and this dealership provided. I'd recommend Alex and Parkway Toyota to friends any time.

Domino81

Mar 16, 2012

It was a pleasure to do business with Mr. Alex Pena and Parkway Toyota. I didn't expect to be driving a new car today but they made me an offer I couldn't refuse. They also gave me a very generous deal on my trade-in. Very satisfied with the experience.

david marantz

Mar 9, 2012

no hasseling easing going. the only time ive ever bought on first visit.they kept all their promises. didnt try to pressure me into anything or any extras such as warrentees

amartinez826

Mar 5, 2012

My experience with Parkway Toyota was phenomenal. Carlos was very detailed and took his time answering all of our questions, made us feel like family and was very honest. The lot had plenty of cars to choose from and were all represented well. I recommend anyone interested in Toyota to see Carlos Guerrero. We drove away very happy with our new car, thanks again.

llbean65

Mar 2, 2012

We first sat with Ernest who was friendly and very patient with us. At first he could not even find the car we were very interested in test driving. It was dark, it was raining but he kept at it until he found it. We took a nice long ride, which was awesome and gave us a real feel on the car we were very interested in after researching it so much. Then he played with the numbers to get us to a comfortable place. My partner was still unsure and wanted to sleep in this info. He looked disappointed but was ok with us coming back the next evening. By the next afternoon we were dealing with both Ernest and David to get some of the finalizing done as far as the final preps on the car and the insurance info. That evening we sat with David who has awesome customer service. He made small talk and made us laugh while we waited for finance to finish up paper work. The whole experience was very pleasant.

desiron99

Feb 27, 2012

Service was fast and the sales person worked well with I needed. Overall I got the car I wanted with no 'typical salesman' hassle. This is my second vehicle from this dealership and would highly recommend it to a friend or family member.

rlubinsky

Feb 16, 2012

My experience with Parkway Toyota was fantastic. Both Ernest and Peter were extremely knowledgeable and courteous. I was given a very competitive price on my 2008 4Runner and the car was thoroughly checked over before delivery. They were even able to accommodate me when I called and asked if I could pick up the car a day early. Please note that I live in NY and I went to NJ to purchase this car. If I had to do it again, I would definitely do the same thing.

sotosfms

Feb 15, 2012

The purchasing of my use SUV was made easy from beginning to end by the quick response to my internet offer and then in person with the professional interaction with Peter Frank, who assisted me with all my questions Thank you.

Mary azam

Feb 13, 2012

Everybody I came in contact with at parkway toyota were very curtious and helpful. It was a very comfortable and positive experience. I was treated with respect and friendliness. All of my concerns and questions were handled in a very professional way. David vole was better than excellent he was awesome.

justinnovello

Feb 8, 2012

These guys where a please to work with. It was fast, easy and worry free! Got a great Toyota Highlander at a great price!! Thank yoU!

poppej01

Feb 7, 2012

I was very pleased with my experience at Parkway Toyota. The sales associate and general manager were very friendly and informative, and seemed genuinely interested in helping my husband and I find a car that met our needs and our price point. I generally dislike the negotiation process which comes with purchasing or leasing a new car, but Derrick and Bob managed to make even that part of the leasing process a pleasant experience. I would definitely return to this dealership again in the future.

horizons61

Feb 4, 2012

David Volpe and the staff at Parkway Toyota were professional courteous and made my vehicle purchase experience as positive as one could expect. Great Job!

arjay0822

Feb 1, 2012

The people i work with are very helpful and gave me the most feasible trade in value for my old car. I wanted to have a new car for my trade in, but my requirements makes it impossible to have one, so they worked it out so that i could have the certified used car which by the way have only 5k miles on it. monthly was reasonable and with a 3 years maintenance package. what can i ask for. thanks guys for your good service, Looking forward on dealing with you in next couples of years.

jasilver11

Feb 1, 2012

We had a phenomenal experience at Parkway Toyota. We walked into the dealership contemplating a trade-in of our Toyota Sienna with very little expectation as we had a few payments remaining. They gave us a very competitve offer on price right away and worked with us through delivery. We had a lease payment due a few days after our visit and they went above and beyond to first find the exact vehicle we wanted (our color was not an easy find) and then made sure delivery occurred on the next day. Derrick in sales was great but our best compliments go to the Sales Manager, Bob Winograd, who made us feel like our sale was their #1 priority fo the day and quaterbacked the process. I would definitely recommend Parkway to anyone looking for a Toyota.

jeanaidu06

Jan 31, 2012

If you are looking for a Toyota vechile, dont look around- take an appointment at Parkway Toyota in Englewwod Cliffs, NJ and meet Charles Cha, he will provide you with outstanding service, care and will guide you step by step in the process. He is a true sales professional...

hiroshi.kataoka

Jan 29, 2012

I just bought a used Corolla LE and the sales person who helped me, Carlos Guerrero, was a very nice person and very easy to talk to. He took me out to test drive whenever I wanted to check out the cars, and he never forced me to buy anything. After I bought the car, he was nice enough to come with me to return the rental car that I was driving, and helped me to take home the car right away. I probably would not have bought the car if it was not this sales person. Thanks Carlos!

ILOVECARS1088

Jan 28, 2012

I can't believe the service. I went in there with my parents who bought 3 cars from parkway Toyota to basically see what was on the market and we met with Seyda Sengul and her along with Jeff Miller got us to walk off the lot with my new car. I like to say thanks to my folks but especially Seyda Sengul and Jeff Miller. They are the best!

happytoyotacustomer

Jan 25, 2012

From the moment I called Parkway Toyota and spoke with Cathy, I fell in love with their customer service, integrity, and willingness to work with a potential client. My opinion was further solidified when we walked into the dealership and were treated in a very curteous manner by David Volpe (our sales rep). David was very flexible and professional in his interaction with us, and addressed any concerns or questions that we had in a very timely manner. I would definitely recommend this place to anyone else looking for a hassle free experience to buying a car, and this dealership certainly brings a new meaning to the car buying experience, making it fun and exciting. My thanks also go to the dealership manager and financing rep for their patience, clarity and effectiveness with the overall process.

Captmcl1

Jan 24, 2012

Parkway Toyota dealt with me honestly and fairly. My salesman, David Volpe explained every thing in an efficient and thorough manner. Items promised with delivery were handled swiftly and promptly and David called a few times to keep me in the loop with the process. I purchased a new Prius V and am very happy with the vehicle and my experience at Parkway.

PGRAHAMPA

Jan 16, 2012

At Parkway Toyota, my mother and I were greeted with utmost courtesy and genuinefriendliness by our Sales Representative, Mr. Miguel Kychenthal. His concern forour needs far surpassed our expectations.When we mentioned the automobile that we discovered on the website of Parkway Toyotain Englewood Cliffs, New Jersey, Mr. Kychenthal knew the exact car and readiedthe automobile for our viewing without delay.Mr. Kychenthal made my mother and I feel comfortable with our finances and by nomeans was he "pushy" - as can be the case with many auto sales reps.If fact, the entire Parkway Toyota office staff was congenial in every way possible,especially, Mr. Mark Gaviola - the Financial Director who worked diligently throughthe process to the final signatures required.My mother and I were very pleased with our experience at Parkway Toyota. Andwe're highly recommending this particular dealership to all of our friends and family.Before we drove off with our fine automobile - very much to our liking - Mr. Kychenthal informed us that he incorporated a "two-year warranty" on the vehicle into the monthly payments, which by the way, was exactly the ball park amount my mother had expressed. Thank goodness for the warranty! Its always a good feeling when purchasing a pre-owned automobile that theres a warranty attached.We consider ourselves fortunate to have visited with Parkway Toyota at 50 Sylvan Avenue [Rt. 9W] in Englewood Cliffs, NJ.In closing Mr. Miguel Kychenthal reminded us that Parkway Toyota is more than happyto provide excellent routine service on the vehicle. THANK YOU PARKWAY TOYOTA! HOPEFFULY WELL RETURN TO CONISDER ADDITIONAL CARSFROM YOUR DEALERSHIP.Sincerely,Persephonie Grahamand Lee Linnen . . . a very happy Mom with her recent auto purchase!

smkamins

Jan 12, 2012

We showed up with an appointment which we made as we were in the car on our way to the dealership and were told that they would be happy to see us. We sat down with sales rep Clinton, who was very friendly and completely absent of any sales pressure. He gladly arranged for a test drive and setup an evaluation of our trade-in so that we could determine where we stood with financing issues. We had a low rate car loan already arranged from our bank and we basically made an offer that was the same as the best price we could obtain via an internet pricing service and after enlisting Bob the sales manager they met the price. No haggling at all. Everything about the purchase was easy. We left with the car the next business day and the sales manager, Bob and Clinton were friendly and helpful from start to the drive off.

JODIDO

Jan 11, 2012

had bought a car that was in an accident as a certified vehicle when they showed me the carfax everything seemed fine but now lots of problems with this car, tried to trade it in, but I'm going to loose a lot of money because of the accident that show in the carfax trying to find an answer for this anyway I don't think i can trust toyota anymore so I wouldn't recommend especially PARKWAY TOYOTA OF ENGLEWOOD CLIFFS .WHAT A DISAPPOINTMENT .I GOING TO TALK TO A LAWYER SEE IF I CAN SUE FOR DAMGES

nif675

Jan 11, 2012

Our experience with Parkway Toyota was a very positive one. Having searched for the right car and the right dealer for two months we were delighted when we met the Parkway Toyota team. The entire group was very responsive to our needs/questions and desire to purchase a Toyota Highlander. Everyone we met handled themselves with the utmost respect for us as customers and consistently demonstrated professional business demeanor. As such, we were very comfortable working with the team. As soon as we all agreed to the details of all of the components of buying a car, price and trade in, Kevin Lee handled the extensive paperwork with ease and made it very simple for us. The car was ready when he said it would be and he thoroughly walked us thru all the paperwork. Overall it was a very positive experience and we are very pleased to have our business with Parkway Toyota. The overall quality of this dealership is exceptional and a credit to the Toyota brand.

jenajuana

Jan 10, 2012

I had an excellent experience at Parkway Toyota. I felt that my salesperson had my interests in mind during every step of the way. He was not too pushy and I felt that he was trying to help me and that he was sincere, not like previous experiences with other sales people in other dealerships. I was completely satisfied with the service and would recommend Ernest Biel and Parkway Toyota.

maverick337

Jan 8, 2012

I have been a very loyal customer with Toyota since 2007. I am very happy with the purchase of my new vehicle this time with Parkway Toyota and looking forward to purchasing our next vehicle with them.

bobdiane3232

Jan 6, 2012

bought a new corrola S on Jan 6, 2012. Carlos was a pleasure, Friendly, knowledgeable,and as helpful as possible. The asst mgr, the same....

ritaandmike

Jan 4, 2012

Fantastic experience. So professional and helpful. Felt they were honest and accomodating. No high pressure sales and would highly recommend this to family and friends.

tcasola

Jan 4, 2012

I cannot stress enough what a wonderful experience I had with Mr. Volpe, or as he demanded me to call him DAVE. Dave was extremely courteous, and extremely knowledgeable about the Toyota. Having been a Honda owner for close to 20 years I was very apprehensive to switch to a Toyota. Dave was very considerate about my trepidation, however after speaking with him I decided to take the plunge and try a Toyota. Dave listened to my car requirements, and understood my finical limitations, and was able to find THE EXACT VEHICLE which met both my needs. Since then I have been recommending Dave to anyone I hear needs a vehicle, and I do it either verbally or via the internet (emails; social media websites; etc). I have no qualms recommending this dealership. While I believe the entire staff is top notched, the toppest notched of them all is Dave. THANKS DAVE!! Ive never been happier with a vehicle as I am now.

patryk

Jan 2, 2012

Our car buying experience at Parkway Toyota was without a doubt the best we could have. I cannot say enough about the way David Volpe took care of us, informed us and all without pressure. And this goes for the rest of the staff as well, from the managers to the service guys. All information was clearly presented, a tour of the facility provided and they were willing to work with us on price and logistics. So I can only add that I would not hesitate to buy my next vehicle there and will recommend this dealership with a top rating. And, we got pizza while we waited, who could beat that!

Ahmed Awan

Dec 29, 2011

It was a wonderful experience and we were more than satisfied by their assistance and help. Especially Mr. Guerrero, he made a wonderful deal and assisted us with properly about the vehicle and thanks to Mr. Mark who has approved our lease and helped us in every way he could.

nnjhotguy

Dec 28, 2011

What a miserable experience.I dropped off my Prius for an oil change. I asked them to check the tire pressure light which has been ON in spite of the fact that the tire pressure in all tires has been fine.I picked up my car, and after driving a few minutes, the tire pressure light went back on.Also, the remote key fob no longer worked to automatically unlock the car, and allow me to start the car without putting the key fob in the slot. Is it possible the battery in my key fob suddenly died? I doubt it.I called them up. I was asked to bring the car back.They told me they couldn't figure out why the key fob wasn't working.I Googled the issue, and discovered there's a cut-off switch for the key fob, under the steering wheel, right next to the tire pressure indicator reset switch.I told them to check it. They did. Now the key fob works.Great.Now I need to get my car. The courtesy pickup is completely unreliable, as now is the second time that they haven't even arrived to pick me up within TWO HOURS of the time they told me someone would be available to pick me up.I'm incredibly frustrated.I don't plan on going back there.

davereeves

Dec 27, 2011

Good experience, found the car we wanted (4Runner), prepared it well and delivered it to us the next day. There was some confusion about the time to pick up the car so we had to come back later but, on the second visit, things went smoothly. There was about an hour wait then but we were kept informed of the progress. The price was fair for the amount of mileage on the 4Runner. They gave us some credit for our trade-in, a 15 year old VW Passat with 200,000 miles. Both Sayda and Gee were professional, courteous,and well-informed. This is our third purchase from Parkway Toyota and we will return for the next car!

sirtrans

Dec 27, 2011

I was shopping for a new Tacoma and checked out a few dealerships on line.Parkway had the exact match that I was looking for! So I called them to see if they had this truck on their lot, and they did. When I went to check out the truck I was greeted by one of the managers Bob Winograd.He introduced me to one of the sales repsJase Kim, together they put a package together for me that I couldn't refuse! Even Peter in the finace department worked hard to get me the best rate. Everything about this dealership and my experience was top notch!!!

a0423

Dec 23, 2011

My experience was outstanding at Englewood Cliffs Toyota. I was greeted and felt welcome. I learned quickly about my options. They were flexible with what I wanted to spend. The car is warranted and I could not be happier with my car purchase. You always have the option to test drive and they really work with you to find out your specific needs behind your car purchase.

dealer_rater

Dec 22, 2011

David Volpe was a pleasure to work, knowledgeable and explained everything clearly and in detail !In addition the Sales and Finance managers were also helpful and easy to work with

marleerei

Dec 22, 2011

In June of 2007, I traded in my 1994 Camry for a new Camry (at the time). After visiting a couple of Toyota dealers in NJ, I settled on Parkway Toyota because I felt a connection, no pressure and excellent customer service. I loved my 2007 Camry but sadly in the beginning of November, 2011 I had a run in with a deer on the NJ Turnpike and I totaled my car. The deer was toast but thankfully I walked away without a scratch. After thinking about a replacement car, I came to the realization that Toyota Camry may have saved my life and I would be crazy not to stick with them. I went back to Parkway Toyota and I was greeted with the same courtesy and professionalism that I have come to expect. I could not ask for a better sales team and I would recommend them without question. The price was negotiated to my satisfaction but the next day they announced a promotion which would have netted me a $500 VISA CARD if I purchased the car a few days later. Had I know I would have waited. They would not give me the gift card which is why I rated them a 4 on price.Overall, there is no question that my experience with Parkway Toyota was phenomenal and I will continue to have my car serviced there as well.

RAV4Limit

Dec 20, 2011

The best experience I've had at a dealership/car related establishment.My sales rep Kevin Lee was VERY patient while I went through a list of needs and wants for my new car. He provided me with detailed descriptions and functions of my options and didn't pressure me into getting anything that I didn't want. He didn't even back-seat-drive while I test drove the RAV4 :) The general sales manager, Bob Winograd, made the most dreaded part of buying a car painless! I felt very comfortable with the trade-in price for my 10 year old car and the great deal he offered me with the new. The whole atmosphere in this dealership is very relaxed and friendly. Even the finalizing of the sale by Mark Gaviola would've gone smoothly had it not been for my old car title going MIA then not valid... Despite all the confusion and hassle they have been generously patient with the situation and still is. I really feel like they went the extra mile for me and for that reason, I will go the extra mile (over 2 bridges and tolls) to get my car serviced here. Plus I like that I have a service rep (Peter Leigh) I feel comfortable with that I can call with any concerns/questions about the car. I will definitely be sending anyone looking for a car new/used to this dealership.

rbautista65

Dec 20, 2011

The general sales manager, Bob Winograd is excellent as well as Derrick Walker, the sales consultant. They were both patiently willing and helped me get out of my old lease into a brand new leased car that I wanted. I would recommend them highly to my family and friends.

sharad.kumar

Dec 20, 2011

Professional & helpful dealership. I bought a new car as they offered the best price and looks promising team for after-sales follow-up.I would highly recommend reaching out to this dealership if planning to buy a new car. You will get the best here with fantastic people around.

LynnBergner36

Dec 10, 2011

I have only positive things to say about Parkway Toyota! I was apprehensive about buying a new car, as I thought the process would be long and confusing. At Parkway Toyota, it was the total opposite! My Sales Person John Decepida was professional, friendly, and listened to what I wanted. John explained everything in terms I could understand and got right to the point. The Sales Manager, Bob Winograd helped me get what I wanted at a price I could afford. They were courteous, didn't try to sell me something I could not afford and actually cared about me as a client. I would recommend this dealership to my friends and family.

jmalll2011

Nov 22, 2011

This dealership is professional, courteous, skillful in knowing their products & services. They work with you so that you leave feeling good about your experience with them and they are proactive in their follow-ups. Their customer service skills and customer satisfaction is second to none. My sales person Mr. Kevin L. was outstanding and a great person.~Jimmy

Randi Raskin

Nov 15, 2011

We went into Parkway Toyota just expecting to browse the showroom. When we walked in, we were greeted by Peter Frank. He was knowledgeable, friendly, and extremely patient. We owned a Honda Odyssey for the past 6 years, and were not sure whether to continue down the Mini-van route with the Sienna All Wheel Drive, or make the shift to an SUV. Peter took the time to show us all our options. I am happy to say that we are now the owners of a 2012 Toyota Highlander. Peter and Bob Winograd were committed to seeing that we were ABSOLUTELY SATISFIED with the ultimate purchase that we made. We so appreciate the time they spent with us to see that we drove off in the most suitable vehicle for our familys needs. Mark Gaviola walked us through the paperwork and kept that part of the process clear and straight forward. Peter showed me how to work all the bells and whistles that the car came equip with and Bob made sure the overall process went smoothly throughout. He was always very accessible. I would recommend that anyone that is looking to purchase a new car speak with Peter and Bob. They will take the time to understand what you are looking for and make the car buying process a positive one. Thanks to all.

EAPRTP

Nov 14, 2011

Wow, what can I say about this dealership other than everyone made purchasing a vehicle a very pleasant experience. I have heard horror stories about some dealers but Parkway Toyota is great. All their employees were professional, knowlegeable and pleasant. Our salesperson was Seyda Sengul. She was a true delight to deal with throughout the entire process. Seyda was forthright and answered all our questions to the best of her ability. I would recommend this dealership, Seyda and all their associates to anyone who is looking to purchase a new/certified used vehichle. EAP/Woodbridge, NJ

speedracer94110

Nov 13, 2011

We went to a few different dealers and walked out in disgust from the sleaszy salesman tricks. Parkway toyota gave us a great price and treated us like humans. Very positive experience. Would recommend them to anyone interested in a Toyota/Scion.

LV1

Nov 6, 2011

Exremely happy with my purchase of a new 2012 Highlander. When it was time for me to purchase a Toyota I knew that there was no other place like Parkway Toyota. They have an extremely well kept facility and the customer service is top notch. From beginning to end the process was smooth and my transaction was complete in a matter of hours. I higly recommend this dealer! Thank you Rod and Charlie!Luis V.

duga123

Oct 25, 2011

Parkway Toyota is a friendly dealership company. Knows how to treat customers with courtesy and respect. I will always recommend Parkway Toyota to my friends anytime.

garydegennaro

Oct 20, 2011

I'm not going to get into the specifics about my buying experience but I will tell you that I dealt with a few other of the local Toyota dealerships and will say that they do not come close to the professionalism, simplicity and class as Parkway did.I knew what I specifically wanted to buy and could have bought from any other of the dealerships (which were all closer) but I chose Parkway because from top to bottom everyone was professional and were excited about my new car as I was. Bob Winograd, Dennis McInerny and Cathy Telep all treated me first rate. These people take their work seriously and is the reason I bought from them.I got the exact car that I wanted at the price I was happy with and the whole thing went down quickly and easily. Everything that was discussed and agreed was fulfilled.Good Luck...

MJRECANATI

Oct 16, 2011

Worked with salesperson Peter Frank and, later, with sales manager Bob Winograd as well. Peter was incredibly polite, honest and direct and was not interested in wasting time or making the process any harder than it had to be. I appreciated his willingness to cut straight to the heart of the deal and he was very accommodating with the features I wanted to add to my car. Most importantly, even during the critical moments of the negotiation, Peter remained very courteous and pleasant to work with.Bob was equally wonderful to work with. He made sure that we felt taken care of, related with us on a personal level and took great pains to ensure that our total experience with Parkway Toyota was a positive one. Additionally, when it came time to approve our negotiation, Bob did so without hesitation and shook hands on the value of my trade-in without having seen the car.I cannot recommend Peter and Bob highly enough and my experience at Parkway Toyota was fantastic.

paul.molina

Oct 10, 2011

Seyda and Bobby both made the sale of my new car very pleasurable. They are both great people and very knowledgeable. They made me feel comfortable, informed and secure throughout the entire process. I would recommend them to anyone thinking about buying/renting a new/used car.

wgrzybowski

Oct 1, 2011

After looking at another dealership for a Suburban, and getting really frustrated by not being able to come up with a deal, we continued our search and found a Suburban at Parkway Toyota, in Engelwood Cliffs, NJ. We called the internet sales manager Cathy and asked her if there was a way we could be pre-approved for our credit before we drove an hour to the dealership. Obviously, because of our previous experience we did not want to waste our time again. She immediately put us in touch with Jeff Miller, and within three phone conversations and a couple of emails. We were ready to pick up the truck! Jeff was open, honest and forthright with all communications. When we arrived at the dealership, we were met by Jeff who introduced us to, Seyda Sengul our Sales Associate, who was ready to show us the truck since we did everything else online and over the phone. The truck was nicer in person than online. Once we took a look at the vehicle, we were introduced to Emanuel our finance specialist to sign all necessary paperwork. He was a pleasure to work with and made the paperwork process simple. When we finished the paperwork, Seyda contacted our insurance to cover the vehicle, and escorted us out so that we could leave in our new truck. We really need to thank Jeff and the finance department for getting us out of a negative equity situation with our previous truck and cutting our interest rate in half with an awesome loan. We also have to thank Seyda for taking the time at the of the day and staying late to complete the transition. We had 5 star service, and would gladly return for our next vehicle purchase and service.SincerelyWilliam and Jennifer Grzybowski

valvin

Sep 25, 2011

We went to parkway toyota after Having a really bad experience in hackensack with another toyota dealer. One of the sales rep called Carlos greet us outside the parking lot. He offered us coffee and donuts then he asked what particular model we were interested in.. I told him we were looking to switch from an SUV where I was paying a lot of money on maintenance.. He said if I was interested on saving gas and having a 4WD vehicle. At that moment he asked us to wait just few minutes.. He pulls up to the front in a beautiful Rav4 and he says lets go for a test drive. We fell in love with the car.. Then the manager Rodrigo came and gave us a warm welcome. He showed us all the numbers and terms up front, not hiding anything like other dealers are used to do.. After and hour, we were driving our new rav4 on our way back home.. The next day Carlos called us to follow-up and see how satisfied we were with our new vehicle.. Thanks Parkway Toyota for having honest and professional people like Carlos and Rodrigo.

drxitij

Sep 6, 2011

We bought a 2011 Camry LE last week, considering the ongoing clearance offer on the 2011 camry gas models. We got a few hiccups the day we went to pick-up our car, as it was not equipped the way we wanted, but all turned out well in the end,as they gave us a car which had a variety of other optional packages . They were very honest and upfront about the prices, which we appreciated. They helped us reach a mutual agreement. Peter Frank was great, but since he is still relatively younger to Bob and Emmanuel, Mr frank at times seemed over-enthusiastic and nervous. But he did a fantastic job overall, 4.5 out of 5 stars for his service. Bob and Emmanuel were balanced professionals and understood our situation entirely. Overall, great team to have purchased a car from. Would recommend them to any new car buyer. My two cents.

runninggrammy

Sep 1, 2011

Went to Parkway with newspaper add in hand. William the salesman very helpful. Then entered the finance man - never got his name. Told us they did not have the deal that was advertised in the newspaper. My husband pointed out that the add was from them and contained the name Parkway Toyota on the ad. He just brushed it off as a national advertised deal. My husband then showed them Parkway Toyota in the ad. Upset by this bait and switch technique we just wanted to leave. My husband asked for our car keys back (they had been taken to check out our trade in). The finance man refused to give us our keys back My husband repeatedly asked, getting louder each time, so I am sure the finance man heard. Finally after numerous times, my husband had to walk into the man's office/cubicle space and take them off of his desk so that we could leave.Will not go back their because of their deceptive advertising and bad customer treatment

teorian

Aug 21, 2011

I READ THE REVIEWS FIRST BEFORE I WENT TO THE DEALER BCAUSE I DIDNT HAVE ANY PREV CAR EXPERIENCE BUT I WASNT EXPECTING THIS SATISFACTORY SERVICE FROM THEM NEITHER. WHEN I CHECKED IN SEYDA MET ME. SHE WAS VERY HELPFULL, POLITE AND ENERGETIC. SHE EXPLAINED ME CARS' PROS AND CONS, THE WHOLE FINANCING PROCESS TILL I MADE THE FINAL DECISION. SHE HOOKED ME UP WITH THE BANK AND INSURERS VERY FAST. THE ALL PROCESS WENT DOWN VERY QUICK AND SMOOTH. SHE ALSO PROMISED ME TO GIVE THE SAME SUPPORT FOR THE FUTURE AS WELL. NOW IM DRIVING MY RAV4. THATS ALL I NEEDED FROM A DEALER THANKS TO SEYDA, JEFF AND EMANUEL. U WILL DEFINETELY SEE ME AGAIN GUYS..

jamesskiba

Aug 18, 2011

Parkway Toyota is a really well-run dealership and working with the folks there was a pleasure. They are good fun people with a total focus on customer satisfaction.From my initial internet queries with Cathy Telep to working closely with Clinton Ricketts as my main sales guy to working the numbers and making the deal with the sales manager Jeff Miller to very efficiently working thru the financial paperwork with Manuel, the process was smooth & comfortable. In the end I traded in my old car for very fair value and drove off in a beautiful new 2011 car at a reasonable price, fair interest rate and affordable payments. My thanks to each of you for your excellent team-based service and additionally to Clinton for your very knowledgeable guidance and honest feedback and to Jeff for ultimately sealing the deal .I will also add that Parkway Toyota has a wonderful service dept and that David Ermilio and the rest of the service dept staff have the same focus on total customer satisfaction.I have been buying cars and having them serviced when needed for over 30 years now and Parkway Toyota is as good as it gets. And that is why I absolutely recommend these folks for your auto needs !!!

Erik R.

Aug 10, 2011

Peter Frank was extremely helpful in choosing our minivan, and got us a great price! He also went above and beyond in showing us the cars features and helping us set up the various bells and whistles our new Sienna comes with. We'd definitely recommend him and Parkway Toyota!

gthornton422

Aug 8, 2011

Mr. Cha was knowledgeable, friendly and extremely helpful in arranging a new lease after my prior lease expired.I feel he and his entire team was dedicated to my satisfaction. I and my wife both lease and will continue to lease our automobiles from Parkway Toyota.

ptrainer26

Aug 2, 2011

I was treated so well at the dealership...got the VIP Treatment! From the Sales Associate to the Financing Specialist. We were even treated to Lunch. Thanks for a great experience.

itstuan

Jul 30, 2011

We were treated with respect and friendliness. James even picked us up from our house and drove us to the dealership. He asked us all of our requirements and patiently showed us several models until we decided on our Corolla. He was never pushy or aggressive. Emmanuel gave us a great price and 0% financing. The dealership was clean and well-organized. All the employees were smiling. Even though buying a car was a big financial move, Parkway Toyota provided a great environment and helped take the pressure off.I would recommend this dealership to my friends and family. I would also go back if I need another car.

leo07

Jul 27, 2011

Since our friends bought their car from Parkway Toyota we decided to go there as well.We were satisfied with our experience until we met this guy who calls him self a sales manager !!!!! ( Jeff Miller ). As soon as he found out that we don't have a perfect credit all his demeanor changed. He made us feel like he is doing us a favor by selling us a car. It is hard to believe that this dealership let's this guy to represent them. With no exaggerating this person clearly belongs to an old and dirty used car lot. If you decide to go to this place make sure do not discuss your credit standing until you are done with your negotiations. ( your honesty will be used against you by sleazy people).We ended up purchasing our vehicle from another dealership who treated us with respect and dignity.

elisabeth w. deyo

Jul 22, 2011

I needed a new car after having an accident and was nervous, unsure and generally reticent to shop on my own. I met Jason Lugue and he put me immediately at ease and walked me through the process which was enhanced with the help of Robert Winograd. These two gentlemen were patient, caring and informative despite my lack of experience. They allowed me to go an do other research without pressure and I came back to Parkway Toyota largely because I trusted their honesty and concern. Thank you so much for your help.

danny811

Jul 6, 2011

Parkway Toyota is by far the best Toyota dealership I have been to in my search for my new Sienna. upon arrival I was greeted in the parking lot while I was putting my child in her stroller by a salesperson who told me he would show me around the side since there were stairs in the front of the dealership. Once inside he told me to go grab some fresh bagels, donuts and coffee and make myself feel at home. I was then greeted by the sales manager Rodrigo who told me the vehicle I had inquired about was being brought out front for me and he would let me know when it was there for me to go look at. Then Peter Frank came over who was my salesperson. He showed me and my family the car and took me for a test drive. Once we returned I found my wife sitting down and my kids were playing with Lego, coloring books and crayons. Another salesperson happened to be walking by and offered my children lollipops from his secret stash. They assessed my trade in and gave me a very generous offer. Then we talked about the price of the vehicle and within minutes we had struck a deal. They told me I would be driving home in my new car in a couple of hours. We did all the paperwork while they detailed the car. they helped me clean out my trade in and put the items into my new car. Peter then showed my wife every single little feature in the car once it came out ready to drive home. He helped program her navigation, her radio stations and blue tooth for her cell phone. This was a great experience at Parkway Toyota, I had just came from a horrific mind boggling time at Millennium Toyota in long island the day before so this was such a pleasure to be treated with courtesy and professionalism. I highly recommend Parkway Toyota to all. I have bought many cars in my life and this was by far the easiest, painless and stress free experience. I cant wait to return for my first free service on the Sienna.

mosekahn

Jun 21, 2011

I would recommend this dealership because Jase is a excellent sale person. He was very kind to consult with options for me to get good car. He made me feel very comfortable and supported with my choice.

Grkgrl58

Jun 20, 2011

5 reps doing nothing passed me to each. Waited 20 min before I was able to tell them reason for visit. Unacceptable customer service when I've been a customer 6 years

audilady55

Jun 14, 2011

We went with intention to buy Toyota Sienna van. My husband had a bad accident with his Nissan Quest and there was a sense of urgency to replace it with a new van. Salesman was knowledgable and we made a deal and left a deposit. Worked with Bob W. (sales mgr) to close deal, planning to get the van we wanted brought over within next two days. Luckily we continued to follow up with one more dealership, just to be sure that we had gotten a good deal since we had to act faster than we would have liked. The second dealership showed us a van that was what they said we had put a deposit on. The van did not have anything between the two front seats, and we found this unacceptable. We went back to Parkway Toyota to ask the salesman and sales mgr if in fact that was accurate. They said it was, and the salesman said he just found out about that fact and was sorry he had not checked sooner., The sales mgr Bob said that he gave us what we wanted, and we hadn't included console specifically in our request. He also said that if we want to pay more we could get what we wanted. He also proceeded to show us that we could order the part and have it installed. At no time did he say he was sorry we were upset, and would try to make things right. When my husband walked away with the salesman to figure out how to proceed, i told Bob how very disappointed I was with his atitude, considering how upset we were. There was no level of customer satisfaction in dealing with him. He did finally make a deal to get the van we wanted at a fair price, but it (he) left such a bad taste in our mouth that we ended up contacting the second place (that had been upfront and honest) and they not only matched the price but did a bit better.

hiropawn

Jun 7, 2011

They are very friendly and have enough courtesy. Also they are professional to give me consultation to choose the car. They also arranged for special order to install leather and navigation option which the car doesn't have. I am very satisfied the treatment.

tenila

Jun 7, 2011

Everyone we worked with at Parkway Toyota, our salesman Charlie Cha, the sales manager Rod, the leasing specialist Emmanuel, were all an absolute pleasure to work with. They were also willing to work with us on the price until we made a deal happen. They are in it to make a sale and make the customer happy, which is precisely what you want from a dealership. We are beyond happy with our Sienna and are glad to have worked with Parkway Toyota.

DavidBeaglehole

Jun 5, 2011

Seyda was perfect. She was extremely friendly, honest and helpful at every stage of the purchase and we drove off with a vehicle which was an exact match for our needs - a new 2011 Sienna XLE. Peter was excellent and we obtained through him the best warranty deal for us.

amcbeal

Jun 1, 2011

I drove the same car ( a Nissan Maxima) for 22 years until it quit one day. Needless to say, I didn't know very much about buying a car, especially from a dealer because my last purchase 22 years ago was done privately, from my brother in law. I drove everything SUV made by Honda, Hundai, Nissan, Mazda, Ford and Toyota, and decided I liked the 4Runner the best. I went to 7 different Toyota dealers throughout CT, NY and NJ and my last stop was Parkway. I wish Parkway had been my first stop, but if that happened I probably wouldn't have as much appreciation for the quality of service I received at Parkway, particularly provided by Jase Kim. Initially, James Graham responded to all my preliminary questions and emailed the information I requested. After a full day of driving different used 4Runners at different dealers, I spent 5 hours at Parkway making my final purchase decision and both Jase and Gee Spivak, the Used Car Mgr, were so patient with me. Jase stayed an 3 extra hours that day to help me though the process. The next day I emailed Jase a list of questions and requests which he responded to immediately and completely. Gee made sure the car was polished when I went to pick it up and Jase made sure it had the extras I had requested like the new mats and ball hitch. I live an hour away from Parkway in CT, but it will be my first stop should I decide to buy a Toyota again - another 22 years from now! Parkway is the best! Thanks Parkway, Jase and Gee.

cfspatty1952

May 19, 2011

I was in a horrible car accident. Bob sold me my first Toyota. When I called him, he said come here this weekend and sign up for this program. I did, Jase and Bob made this such an wonderful experience for me after totaling my car and thinking I would never want to driver again. Both men, called me even before I bought the car and asked how am I, is there anything they could do for me. I have bought 6 cars from Parkway. These 2 men are Parkway Toyota and I am driving a gorgeous 2011 Corolla thanks to them and I believe Bruce in finance. I felt like I was with my family, in fact I was.Since Bob has been there things have changed greatly. Bless them all for their help as they were fantastic.They really took care of me. Jase called me yesterday to see how I was doing. Go there ask for Jase or Bob you won't be sorryPatty Robbins

jwirth09

May 14, 2011

Cathy and the sales associate Mike S were extremely knowledgeable and helpful as well as Ash. They went out of their way to help and I would definitely recommend this dealer to anyone. They also worked the pricing I needed and made me feel like my business was being valued and appreciated.

tttran16

May 14, 2011

Everyone is very friendly at Parkway Toyota, from the warm greet at the front door to all the smiled faces of sales rep. on the floor, we felt very welcomed. They were very informative of the products they sell but aren't rude and pushy like other dealers we have dealt with during our shopping experience. We have visited Parkway Toyota many times to window shop and keep our options open until we find the perfect car. Clinton was always there to answer our questions and give us constructive suggestions along with Phil & Robert. We must have talked their ears off, sat in multiple cars, mind you, we are super picky people, and they were patient all the while. We finally found our perfect car and with a great deal we were looking for. Emmanuel knew our budget, was very mindful of it and was able to negotiate under our request. We couln't have been more happy! Right car, right price, great people! We would definitely come back to Parkway Toyota and suggest everyone to do the same. Avoid getting burn by other dealers, GO to Parkway Toyota! Clinton, Rob, Phil, Emmanuel, we thank you from the bottom of our hearts and pockets! See you soon!

jb12

May 9, 2011

Once they saw we were serious they were very responsive. Bob is very friendly and wants customer to be happy. Nice staff at this dealership. Hopefully service will be just as easy. Do resent having to do this whole process, but don't want sales to miss out on whatever is their bonus is.

SusanLu

May 8, 2011

Cathy responsed promptly to my internet query and continued with follow ups until I was ready to purchase. Quoted the OTD price per my request and assured me that the vehicle is available. My visit to the dealership was handled efficiently by Bob and he showed me the various color options for the model. Options pricing were fair and we agreed on the sale price without haggling. Car was available when promised although paper work process was a bit prolonged during pick-up given there was no need for financing. Jason provided a very detailed and patient "how to" review on the operations of the car. Great experience with the dealer and love the Highlander!

wmnegro

May 6, 2011

Very pleased with Jace Kim and Robert Winograd's assistance in our visit. We were notpressured and were asked what we required in a new car. When we described our needs,that is what we received. We felt satisfied that we were receiving the best vehiclefor our needs and price range. The paperwork went very smoothly and we drove off withour new Toyota Camry in good time.

hbkid051

May 6, 2011

i recently purchase a Toyota VENZA and would highly recommend anyone who's shopping for a car, new or pre-owned to visit Parkway Toyota. i will like to pay special thanks to Micheal Spadavacchia(sales) who was very professional and patience in providing me with the nessary information to make my decession. Once again micheal i'll like to say "GREAT JOB" and "THANK YOU" you work hard and was very supportive & dedecaded in helping me with the sale. Also to Emmanuel Siskopoulos(fiance)thanks you kept me laughing even in times of doubt and in the end you got me the results i wanted. PARKWAY TOYOTA has recieved many Presidents awards and i believe its because of employees like you guys. So to everyone whos in the market for a vehicle, do yourself a favor and visit Parkway Toyota. They will pull a rabbit out a hat for you.!!!!!!

naz1382

May 5, 2011

I got a used Toyota Corolla today, and I am very happy with my purchase. The representative who helped me was very patient, knowledgable and honest, and made my decision-making easier. She gave me the cons and pros on each option, and told me about her own personal experiences with various models, which were good to know. Also she offered to help me with every step of the process, even after purchase. Her suggestions were good and I was sure that the car Im buying worths every penny. The car is in great condition and Im already loving it. The only thing I wished they had was more variety on used cars.

matthew.albanese01

May 2, 2011

The sales staff was very courteous and quite accommodating. From the moment we entered the showroom to the moment we left the staff was nothing but smiles but more importantly they explained every aspect of the lease process and what we can expect from the dealership for the duration of our agreement.

richgaito

May 1, 2011

both jase kim and robert winograd were professional.and answered all of our questions.they did as they promised with the price of the vehicle and the add ons.they took their time and showed us all the capabilites of the vehicle i would most definitely recommend this dealership to friends and family.

ladylux

Apr 28, 2011

I just purchased a Toyota Sienna this weekend from Parkway Toyota. Regina was the first person I spoke with. She was very friendly and diligent and sent me the quotes I requested via email. She also spoke in quite length about the quality of service that parkway would provide. I thought she was excellent so I promised to come in on Saturday to meet with her. I spent three hours at Hackensack Toyota with a nice rep by the name of Bill Eagle before hand, but since I promised Regina I would come into Parkway I ended up there in the late afternoon. Miguel greeted us at the door, which I was disappointed about since I was expecting Regina. We had very different personalities. He kept telling me to calm down which was strange considering I was completely calm. Robert the sales manager came over with a big smile, was friendly, funny, and helpful. They didn't have the model we wanted in stock, so we walked over to the show room and saw a much nicer model that we fell in love with. The car sold itself and we requested a new one. Robert and I agreed upon a price so we purchased the vehicle. My parents came back to pick it up. Miguel did a wonderful job and spent a lot of time with them walking through every detail that the vehicle had to offer and programming everything. Robert called me to follow up and let me know everything went smoothly and Regina also sent a follow up email. Overall I think the team did a very nice job and we are thrilled with our new vehicle. Thank you Parkway Toyota!

Harlem82

Apr 27, 2011

Great car lease experience. All the staff my wife and I encountered were friendly and helpful. Douglas Tracey was especially friendly, listened well about what we wanted, no pressure and made us feel comfortable. He also took his time with us and didnt rush through the deal or to get to another customer. We love 2011 Camry.

walterustun

Apr 25, 2011

JUST DONT GO TO THIS PARKWAY TOYOTA BODY SHOP THEY HAVE NO IDEA ABOUT PAINT AND BODY WORK I CAN PROOF THAT AS WELL COME SEE MY 2011 RAV 4 SPORT THEY DID BODY WORK AND PAINT ON MY 2011 RAV 4 I BRING MY CAR BACK TO THEM TO SEE WHAT THEY CAN DO FOR ME,MR DELACRUZ WHICH HIS GM, HE TOLD ME HE WANTS ME TO BRING MY CAR BACK TO TOYOTA BODY SHOP I TOLD THEM NO WAYYYYY BECAUSE I DONT TRUST THEM ANYMORE .. REASON THEY HAVE NO IDEA ABOUT PAINTING AND BODY WORK, I WILL POST PICTURES AS WELL SO EVERYONE CAN SEE WHAT KIND OF JOB THEY DID BRING UR CAR TO NEWARK BETTER THEN PARKWAY TOYOTA BODY SHOP

Richard Landesman

Apr 23, 2011

I was recommended by 2 friends that bought their Toyota's to Parkway Toyota. Living in Queens, i was reluctant to travel to NJ, with Toyota dealerships right in my area. I was happy I did. Robert and Jason were very helpful explaining the differences of the 2 Avalon models, which i wound up buying. Very professional as well as friendly. I only buy Toyota's (great cars)and now having experienced Parkway Toyota, I will now also recommend to my friends to go there as well. Thank you.

lauraosorio

Apr 21, 2011

Our sales associate was very kind and showed us the car from inside and out and explained everything. He was very patient and cooperative. Gave us the pros and cons of the car, since he spoke spanish it made it easier for my mother to understand and be sure about what she was doing, he did not try to scam us.

rheldman

Apr 21, 2011

Friendly attentive service from all involved including the manager, David Fernicola in the service Department, and Emmanuel in Financing. I did not feel like I was being rushed through any process by those involved. Emmanuel was especially patient in going over all of the financing options available. Nice location and the cleanliness of the property were added factors in my decision. Having coffee and donuts available for customers was a nice touch. Spacious property with large inventory made it easy to find a vehicle in stock equipped with the accessories that I was looking for. A roomy comfortable sitting area for customers having service performed was also a selling point. Overall it was a pleasant experience and I would recommend this dealer to others.

mkasumov

Apr 16, 2011

To Toyota Customer Service April 16, 2011Dear Sirs, I would like to express my special thanks to Sir Robert Winograd and all Toyota Parkway Team, David Fernicola from Services and Peter Frank from Sales for outsanding service and thoughtfull customer care. They are fully responsive to customer needs and always prove high professionalism and friendly approach.I trully believe that at Parkway Toyota they managed to create a unique customer care and in addition to recommending Pakway Toyota to my friends and clients, I would also advise Parkway Toyota to open ( for a fee ) Customer Service Courses for other Dealerships and Businesses ! :) With high appreciation and respect,Mamed KasumovExectuive Director for USAUTAIR / Global Helicopter Operator

walterustun

Apr 16, 2011

love this dealer PARKWAY TOYOTA, IS THE BEST,BEFORE I GO TO PARKWAY I WENT TO EAST COST TOYOTA IN WOODRIDGE,I BOTH TOYOTA HIGHLANDER 2003 SALES PERSON DIDNT EVEN LISTEN HE JUST WANT YOU BUY THE CAR AND GO .AFTER 7 MONTH LATER I WENT TO PARKWAY TOYOTA.MY SALES PERSON WAS SEYDA AND FINANCE PERSON WAS ASH THEY BOTH AWSOME PERSON THEY LISTEN TO YOU THEY HELP U ANYTHING, AND I BOTH 2011 RAV4 SPORT. SEYDA TOOK HER TIME EXPLAIN TO ME EVERYTHING ABOUT CAR I SEND 4 MY FRIENDS TO PARKWAY TOYOTA IF ANYONE WANA BUY USE OR NEW CAR JUST GO AND ASK FOR SEYDA YOU WILL SEE THE DIFFRENT THANK U SEYDA AND MR ASH I RECOMMEND PARKWAY TOYOTA TO ANY ONE

MelanieAneK

Apr 15, 2011

We had taken our 2006 Sienna in for service. I was delighted to work with Dave and Neil. Before the vehicle was ready my seven year daughter and I decided to take a look around at the showroom. We were greeted by a friendly girl at reception. She offered to have a certified sales representative assist us. My daughter was very excited to meet the nicely dressed gentleman by the name of Mike who was an absolute pleasure to work with. Although the 2011 Sienna was out of our price range, Mike was very attentive and understanding of my families situation. He introduced us to Ash who offered to take a closer look at their used certified car inventory. We agreed to speak the following day. My husband was able to view the used cars online that evening in the comfort of our own home. We spoke with Ash the following evening and returned to the dealership to speak with Mike and the used car manager Gee. Due to everyones heart felt efforts, our budget was met! We had the pleasure of sitting with Mark to sign all the paperwork. Everyone especially Mike was very friendly, courteous and accomodating. We had a great experience at this #1 rated dealership. We have great confidence in Parkway Toyota's service and sales abilities so should you! We love our new 2008 Sienna! Thank you and God bless, The Komninos Family - New Milford, NJ

yudelkaconce

Apr 12, 2011

It was a great and friendly experience to be in parkway Toyota. Mr.Michael Spadavecchia made us feel welcomed. Mike is an excellent sales person, very friendly, respectful of his clients and Super-efficient . Thank you mike for you help, keeping being as you are, and God Bless you. We just purchased our 2nd Toyota at this dealership. I would definitely guarantee parkway Toyota to my friends and relatives

bigchickles9

Apr 10, 2011

I must say for my first new car purchase Parkway made it fast and easy. Bob and Jason were both great guys to work with and really made this first time experience extremely easy. After visiting multiple Toyota Dealerships they proved to be by far the best with their service in selling a new truck to me. I would highly recommend Parkway Toyota to any buyer seeking a Toyota. Thanks Parkway.

warasi30

Apr 8, 2011

It was a great and friendly experience, especially the sales Person ,Mike Spadavecchia (Mike S), was and still is of great help. The facility was very clean. Everyone greets you with a smile. I check out the service area and is huge and also very clean with a big and spacious waiting area.

dveling

Apr 6, 2011

I gave Parkway Toyota the highest ratings because of the professional way they worked with me. They were willing and able to get me the exact 2011 Highlander I wanted. I felt very confident doing business with them and trust that any future experiences I have with Parkway Toyota will be met with the same courteous and professional manner. It is a great relief to work with a dealership that makes buying and maintaining a car such a pleasure.

hirscan

Apr 5, 2011

Bob and Clint were so great and really made the process so much easier than I thought it would be. there was no back-n-forth as bob knew right away that i was not interested in that. they took such good care of me and just told me what I wanted and gave me a great deal! when he even forgot he told me that the back up camera was included in our deal he didn't flinch for a second and just said ok if that's what I told you - fine. Clint spent a lot of time with me too and was just a pleasure to work with. and mark the finance guy was also very straight with me which i really appreciated -- he even advised me on type of payments which help me but probably not toyota. all in all a great experience doing something that is usually awful! highly recommend parkways and these guys.

jijikang

Apr 1, 2011

The Parkway Toyota- It's the best dealership ever!!!Thank you, Mr. Elie and Mr. Robert!!!When we decided to buy a car, we went to the nearest Toyota dealer located in NY since it was convenient. We appreciated their work and time, but we decided to see other dealers so we could compare the price. Finally, our last try was the Parkway Toyota, and we are so glad that we chose them even though we live in NY. We never planned to buy the car from them when we walked in there, but we ended up ordering the car we wanted and giving them the deposit money. It just shows how EXCELLENT they are! At first, we were welcomed by Mr. Elie Kass-Elias, sales and leasing consultant, who was very kind, friendly, and professional, and then Mr. Robert J. Winograd, sales manager, who was also very kind, friendly, professional, and funny!Being there, we realized how friendly yet professional dealers could be. They certainly have the highest standard, and we were very satisfied! Even other dealers who had no business with us were friendly. We picked up the car a few days later, and the car was in good condition, we were explained everything thoroughly by Mr. Elie, and he was fun to work with! Even though it was a cold rainy day, he took time to explain everything, and made sure we understood everything.We've met several dealers previously, but none of the dealers can compare to the dealers at Parkway Toyota. We will definitely recommend them to everyone we know, and we will buy another car from them if we ever need one.

gkawinsakul

Mar 30, 2011

The car has some scratches at the delivery, Jason (sales consultant), was very responsive to take care of the issue. Also, overall experience w/ this dealership, and helps that I got from Jason is extremely satisfied. Bob, sales manager was also very helpful and easy to deal with.

shopboynj

Mar 30, 2011

Ok, so I have an acquaintance who works at Parkway Toyota as a salesman, and just bought a 2011 Toyota Sienna from here..Everything with the sales part went along fine..Until I met with the finance manager, Mark Gaviola..We sat down & he does the usual, trying to sell us all the extra stuff..I honestly was very tired as I was on my way home after work and had explained to him that all we wanted was the extended warranty and the tire and wheel insurance..He said "ok, there is to be no negotiation and I'm just going to add $200 over whatever our cost is on both.."So I said "let's hear it."He had told us the extended warranty (4yrs./125k miles) was normally in the range of $1600 but will knock it down to $970, and the tire and wheel insurance is normally around $1000, but will knock it down to $670..However, we did our homework before we went car shopping and knew that the price on the same extended warranty was only $635 from Midway Toyota in Kansas City..So from right there, I knew that Mark was lying in that he was only adding $200 over whatever their cost is for both..I'm a businessman myself and I didn't want to nickle and dime him, but I also wanted to be fair to myself as well since I knew I could get at least $300 off just on extended warranty alone. (not factoring in how much extra I could save on the tire and wheel insurance)I offered $1500, but he said "no"Then he said "let's halve it", and he counteroffered $1570..I once again, kindly offered $1500, take it or leave it..He said "no" and I said ok then, I won't buy the extra stuff..Then I don't know what got into him, but he goes "Then I guess you don't want the car..? You're walking away from this deal just because of $70.."I said I just don't wanna buy the extra stuff, but he says "no, deal's off"It was then when I walked away, thinking, "who does this guy think he is..? Does he think this is the only place where I can buy the car from..? I only came b/c I knew the salesperson as an acquaintance."Anyway, so the salesperson tries to calm me down as I was furious and I ended up going back into the finance office to pick up the car since the salesman was very apologetic about the whole situation..When we went back in the room together, he goes "You want the car now, eh..? See what happens when you don't listen to me..? I tried to be a gentleman and you just mess it up.."So I said "Excuse me, what makes you think that other people have to listen to everything you tell them to do..? If you go to other dealer to buy a car and already know you can get it for certain price, wouldn't you negotiate with the dealer if he calls out a price much higher than what you thought..?"(And I was really being a gentleman about not trying to nickle and dime him with the deal since he needed to make some money to make a living..)His reply was very sarcastic.. He goes, "you know what, you are right, you are absolutely right, the customer's always right and you're a customer.. Right, everything you say is absolutely right.."I should've just walked away b/c I really really felt angry dealing with this guy, but I only bought the car b/c of the salesman who was an acquaintance of mine..Now everytime I get in my new car, it's gonna remind me of this finance manager guy, Mark Gaviola.. I'm extremely, extremely unhappy with the memory of buying my first Toyota from Parkway Toyota dealership..

Tropicalbeauty

Mar 29, 2011

It was a wonderful experience. Mr.Tracey made us feel welcomed. It was a smooth transaction. We did not feel pressure, nor rushed in our decision. Everything was explained thoroughly. We did not feel pressured to purchase and Mr. Tracey was a sweetheart. He called to follow-up and make sure everything was o.k. I work in a corporate office with over 70 employees,I'm spreading the word. Would refer famly members and friends. My husband and I would definitely make another trip from Philadelphia if we ever decide on another purchase whether it be for us or our daughter.

lynlvv

Mar 28, 2011

We just purchased our 5th Toyota at this dealership from the same excellent sales person, Charlie Cha. Charlie is knowledgeable, very friendly, extremely respectful of his clients' time, and never "pushy," and super-efficient. Years ago he even took the time to explain and speak with our daughter, far too young to drive at the time. For this latest sale, he knew exactly what we wanted - almost before we did - and was able to provide the information and products we needed to close the deal. (Actually, we just stopped in to see him when we brought one of the Toyotas in for service and he and we realized the time was perfect to trade one of the cars in and pick up a new one...which we did on the spot.)

smac

Mar 28, 2011

Mike did a good job making sure I test drove the vehicle a reasonable distance to find any problems due to the car just coming up for sale on a lease return. He made me comfortable from the moment I entered the dealership. Gee did an exceptional job following up, fixing any problems and delivering a very nice vehicle to me at a fair price. Gee was very professional and thorough. He understood what I wanted and made good on all he promised. The work done on the vehicle, especially the body work, was very good. I hate to buy cars and left with a smile on my face. I attribute this to Gee's commitment to the customer and his knowledge of the business. The end result was an overall good experience. Thank you to Gee and Parkway's shop.

lmfjjr

Mar 25, 2011

Charlie Cha was a great salesperson to work with, being honest, helpful and friendly. He took care of everything and made sure I was satisfied completely. He also made sure to schedule my first maintenance appointment in 6 months! This is the third car I bought through Charlie Cha at Parkway Toyota. He's the BEST.

metrokitty

Mar 25, 2011

I have given Parkway Toyota an over "5" for my experience there as a customer and here is why:From the moment I walked into the dealership, I felt welcomed. Carlos Guerrero was attentive and knowledgeable. He spent a few hours with me test driving several models of different vehicles. We even drove to a storage garage to pick up a Prius that I test drove back to the dealership. He was extremely patient and went out of his way to accomodoate me, answering all my questions. I also spoke to Philip Ferreira, who was also extremely professional and helped work out a great deal for me. After I made my decision to purchase a 2010 Prius, I sat with Peter Fleming and worked out the finances. Peter Fleming was also extremely professional and explained the contracts and extended warranty to me with the utmost courtesy and kindness. I would definitely guarantee Parkway Toyota to my friends and relatives. I traded in my car for a new Toyota, and I couldn't be happier!

hoop115

Mar 24, 2011

The Sales Representative that I worked with throughout the duration of my purchase made my experience with this dealership a pleasurable one. Jason was curteous and professional but more importantly was patient and understood my needs and concerns. Jason was able to assist me with the decision making process on which vehicle (Sienna), model(XLE), and options to purchase without attempting to influence me to add options that I did not want nor need. The Finance Manager also helped to provide me with an extremely enjoyable experience. Mark helped me to develop a full comprehension of all the additional options (maintenance package, extended warranty, Gap Insurance) that are available to me and how each option would impact me as the vehicle owner. Mark provided me with financing terms for my vehicle, which I found to be fair and equitable.

aidal

Mar 22, 2011

My husband and I are both retired and were in the market for an SUV. We previously drove a 1998 Toyota Sienna and were looking to into a smaller vehicle with the same ride height. We've owned numerous Toyotas and have always been trouble free and reliable. For some strange reason my husband took an interest in a used Subaru Tribeca and was dead set on test driving and picking one up. Call it Toyota loyalty or what have you but, we figured to look into the Toyota showroom. We selected Parkway Toyota for its top notch service department, so we decided that we'd visit their showroom. We were greeted in a warm and professional manner the moment we stepped into the showroom. We were assigned to Jason Lugue and knew that we were in good hands. He was very friendly and knowledgeable of the vehicles. At no point did we feel pressured or mislead. We explained what we needed and he pointed out an option that we never considered. We test drove a Certified 2008 Toyota Rav4 V6 Sport. To our surprise, it was a perfect fit. The car was easy to drive and loads of horsepower, more than the Tribeca. Any other dealership would have stuck us in a car without considering our needs. Our Finance Manger, Mark Gaviola, was very professional and warm and also had a good sense of humor. He made everything crystal clear and as a result we had the peace of mind knowing that this purchase was the best decision.We received our vehicle in a quick and pristine manner. Jason went over all the features, in addition to setting our hands free unit. We would never have know these other features that adds value to our purchase if it were not for him.Parkway Toyota took the time to listen to us and delivered according to our needs.Aida and Noli

JCalcano

Mar 16, 2011

I purchased a 2011 Limited RAV4 yesterday from Parkway Toyota in Englewood Cliffs, New Jersey. It was well worth the trip from Connecticut, where I live. To say my experience exceeded my expectations is an understatement! From the first contact with the sales manager, Mr. Robert Winograd, my experience was top notch. The entire staff was very professional, friendly, responsive, courteous and HONEST! Mr. Winograd is the epitome of excellence and his staff follows suit perfectly. Emmanuel in Finance and Jason Lugue were very knowledgeable, warm and professoinal. The process did not take long; they were conscientious of my time, while efficient and respectful.I have found a dealership for life. I have already recommeded Parkway Toyota to friends and family and will continue to do so. If you are looking to purchase a Toyota - DO NOT GO ANYWYERE ELSE, you will be doing yourself a great disservice. There is no pressure whatsoever - it is unlike any other dealership I have been to - and best of all the price was unbeatable! I wish there was an excellent (6) rating because "Great" just doesn't do Parkway justice!

rico7001

Mar 16, 2011

Our lease was up on our car so we started to look at different car dealerships. We looked at Nissan, Ford, Hynda and Toyota. We narrowed our search to either Toyota or Nissan. Besides liking the comfort and the way the Camry rode, our experience with the staff at Toyota was like no other. Our salesman was Dennis McInerney. From the moment we sat down I felt like we had known him forever. He was what all these dealerships need, friendly and comfortable to be with. We did not lie and told him it was between Nissan and Toyota. We did go back to Nissan before we decided on our Camry. People are always ready to complain but never ready to give a compliment. I did go to the Manage and compliment him on Dennis and how he took the worry out of our hands in deciding. When we picked the car up it was getting dark and I told him that I do sometimes have a difficult time driving at night. He tried to get us to pick up the car the next day, but I really wanted to take my new car home that night. When we did arrive home we got a call from him making sure we got home safely. I do not think that people go to that extent. Both my husband and I were so taken back by that.I found that everyone we dealt with at Toyota were exceptional.

sonia201

Mar 11, 2011

This dealership and it's employees are amazing! I have purchased 5 vehicles at this dealership so far and I cannot express how extremely satisfied I am. They are very courteous, professional, friendly and extremely knowledgeable. I feel very comfortable and I have complete trust that they are giving me the best deal available. They are all about customer satisfaction and because of this I would never go anywhere else. For me, Parkway Toyota is in a class all by themselves!!!!

jellyjam

Mar 8, 2011

I went looking for a new car, and was recommended to go to this dealership. Jason and Mark were very friendly and professional. They made the experience hassle free! I was able to buy a car at a great price, and I am very glad that I chose to buy a car at Parkway. I am happy with my car and will definitely recommend Parkway to future car buyers! Thanks for the help!

DDSJC

Feb 18, 2011

I know this dealership gets great ratings but...We were looking for a used Higlander based on the research we had done. Saw that this dealer had a 2009 Limited with all the bells and whistles with low miles. I made a low offer, hoping to receive a call and begin negotiations. I didn't receive any call back but was interested, nevertheless, to see the car and explore potential options. I even chatted with their online support who assured me that I'd hear back from them the very next day (after I made the offer) but didn't receive a call back. My wife and I went into the store and were assigned Carlos. He met us (chewing gum) which I thought was unprofessional/unsalesmanlike and asked us what car we wanted. On explaining the car and the offer I had made(26k on a car they advertised for 34K), he looked at me incredulously as if I didn't know what I was talking about. In fact he asked me whether I knew that the car was a "Limited", and had all the options. He said he could come down only by $700-800, no more. On telling him that my offer was just a starting point for negotiations, he didn't seem to take the opening I was giving him to exploring alternatives. He told us there'd be a used car coming in to be traded in and he'd keep us posted on that. Quite disappointed with the level of service being provided, my wife and I walked out. Before doing so we saw Syeda (who's reviews I've read on this site as an exceptional salesperson). I walked out but came back in to talk to her and explained the situation. Syeda was kind enough to explain the various options and packages, and told us about exploring a leasing vs. financing option but it was a little too late at that point- we were not interested in working with this dealership. It's a pity because they're BBB accredited and have several "President's Awards" from Toyota. Bottomline...we got a great deal from Route 22 Autoland the FOLLOWING day on a brand new 2011 SE Highlander. Read my review on that dealership too.

brhunnie08

Feb 7, 2011

My family and I have been going to this dealer for years. They are always very nice , friendly and attentive. My last visit was december 2010 , I received the best customer service yet. Our sales person was great, and really made sure we walked out of parkway toyota really happy.

Sprowls

Feb 7, 2011

Seyda is very professional, understands the needs of the buyer and manages to find the best deal and the most conventiant payment plan. Shes humerous and has a very nice personality and makes the whole process of buying/leasing a car which could be dreadful a nice experiance. We consider ourselfes lucky to have been assigned Seyda as our sales person.

julee820

Jan 28, 2011

My rating is solely based on the customer service that I received from Manager Guiliani. I had some issues regarding my visit, but she handled my situation in a very prompt and courteous manner. I would only recommend this dealer if rest of the department matches to her standards.

rocenzo

Jan 27, 2011

i went shooping for new car for a while been to a few places for a gmc at last me and my husband stopped after work at toyota just to look, but to my surprise we ended up buying a suv. the manager, sales associate and just everyone there wasy extremely friendly and they dont hide anything they tell u exactly whats happening so you dont have any hidden suprises. i cant thank them enough for everything they have done and for all their help. i reccommend them greatly. so if you are looking for a new car or even a used one i reccomend highly parkway toyota because theyhelp you and no hidden punches. thanks again guys, your the best see you soon.

franktorres

Jan 22, 2011

because they help me in every way i needed help, they answered alll of my questions and they were very friendly towards me. and yes i would recomend this dealership to other people becouse people deserve a good service. well i dont have much to say but that i loved their service. =)

kalebek

Jan 10, 2011

My husband and I were in the market of purchasing a new/used car and a friend of ours who recently purchased a car from Parkway Toyota referred us to their dealer ship. This was going to be our first purchase so we werent aware of all the hassle that came along with it. However, Seyda our sales representative and Ash the sales manager has made our purchase effortless. We brought exactly what we wanted for the price we offered. Every one person in this dealer ship was friendly, helpful and without a doubt dedicated. I would most definitely refer any one to Parkway Toyota. I am one pleased customer all thanks to them!

jslsmsks

Dec 31, 2010

Douglas Tracey and Philip Ferreira made my new car buying experiencing very comfortable. They actually listened to my preferences and expectations instead of only trying to make a quick sale and presented price quotes based on only those features that were appropriate for my family. Finally, we quickly negotiated an agreed to price without the usual haggling back and forth about the price. I would definitely recommend Parkway Toyota - ask for sales person Douglas Tracey and manager Phillip Ferreira.

jpb_singh

Dec 23, 2010

This is a case when one person can really scar your whole car buying experience.I went to the dealership to purchase new prius II. I had done my research and had a price in mind. When the sales manager (Phillip) realized that we have done some homework he reduced his prices by almost $1100. I asked at that time if there are any additional fee and i was told that only the registration and taxes will be extra. Once they brought official form in front of me that had ~$252 documentation fee and registration fee of almost ~$260. I objected and was able to reduce the price of the car by $200 further. Before we had started negotiating they had told me about the 0% financing available from toyota. So we agreed on a deal and started working on the paperwork. After a while I was brought in to talk to finance manager and we were happily working on the details of getting registration etc. Then the talk focused on financing. To my horror they were charging me 5.75% interest! This despite my very good credit history (even their finance manager acknowledged I had a 'good' credit). Phillip was called again and he told me that i could either get $1000 off (which he had given me in the deal) or I could get 0% financing. When i refused to accept this high interest rate he walked away calling me an asshole!Horrible experience. Will not recommend it. I should add that other people-- sales associate and finance manager were really nice people to talk to and they tried to handle the situation well after Phillip's behavior. But Phillip needs to be more professional.

wzfeng

Dec 16, 2010

parkway toyota was very disappointing.it was my first time in this dealer, I scheduled to check/repair a re-call on my corolla, I was told 2.5 hours, of course it is free. disappointing #1: dealer do not want to offer ride back home even only 4.5 miles, and I scheduled ride already, said no way to pick me up.disappointing #2: then in the middle, push me to replace cabin air filter and brake light bulb, I wanted to change by myself, I was told it is not possible. I was charged ~$30 for parts and ~$80 for labor. first it is easy to change cabin air filter and brake light bulb, second how much did dealer charge for a 10 minute job?in total 1.0 hour was spent in dealer for 2.5 hour re-call repair and change cabin air filter and brake light bulb, was dealer charging labor for free recall repair?i was questioning the rating of parkway toyota.I changed the rating from 1 to 4, since two managers take action within 1 day, that is amazingly fast. The attitude deserve the applause.recommendation to get a loyal customer:1. please introduce the name first, at least for first time customer.2. please break down the part and labor in the estimate, on-line pricing would be better.3. please make the shuttle/ride service more convenient, it is important for NJ.

Gmedina

Oct 27, 2010

Jon was the epitome of helpful professional and insightful. From the moment we walked in we felt like he was a friend. He helped us come to a car selection that both fit our economic need and our car needs! Thank you Jon. Best salesman we've ever had!G. Medina

njwp23

Oct 25, 2010

Sales person was very knowledgable and friendly. The finance gentleman was very thorough and nice.I would recommend this dealership. The location is very convenient for me and I have dealt with the service department in the past and they are very qualified.

sheremei

Sep 20, 2010

Purchasing a used car for my elderly mother-in-law couldn't have been a more pleasant experience once we found Parkway Toyota Scion. Not only was Douglas Tracey extremely professional but he was also very charming, patient and helpful. He went out of his way to make sure that everything was handled properly, including transferring her insurance policy over to her new "used" car. We first saw the car that evening, took it for a test drive and purchased it on the spot as a cash deal, and even delivered it in mint condition once her personal check cleared. However, even after that transaction was complete, Doug and many of the team members of Parkway Toyota Scion called us numerous times to thank us for our purchase and to offer their future assistance if needed. Their level of customer service is outstanding and greatly appreciated - something we did not experience at several other dealerships we visited before finding Parkway Toyota Scion. Thank you so much for a wonderful car buying experience - and for a "used car" nonetheless. In the past, we've been a Toyota family for many years (Corolla, Camry, Avalon) and currently we are a Lexus family (ES300, RX300, RX330), which proves we've always been satisfied with the cars we've driven. Our experience at Parkway Toyota Scion is representative of the customer service we've always received at Lexus and we are very appreciative to the staff there at Parkway Toyota Scion. Thanks again!

esco168

Sep 9, 2010

ok i dunno where to start here. after going to several toyota dealer in the tri state ny area. we were getting the run arounds from the dealers from ny. a friend of mind told me to go look at dealers in jersy so parkway toyota was the closest to home so i check out there website sent an email to cathy, she gave me a price online and it was too good to be true she told me to go down there so i did. i said to my self what do i have to lose 18 dollars in tolls and some gas. we get there we get greated by the manager bob winograd (a very nice guy). so we chit chat for a few and then shows us the car to see if we like. the sienna had everything we were looking for. after we look at the car we went inside and talked price. he introduced us to a salesman named terrance holmes (a very nice guy) he showed us what they got the car and what they wanted so this deal was a no hassle and no games and no pressure deal. the finance guy mark was a swell guy too he got us a very very good rate on the finance. way to go parkway toyota. thanks for the very smooth transaction and a great sienna.

sonicbum

Sep 7, 2010

On Saturday, 4 September, I purchased a 2010 Toyota Highlander from Parkway Toyota. This is the second car I've purchased from Parkway (I bought a new Camry Solara Convertible from them in June of 2009) and it won't be the last! Through every step of the sales process, Sales Manager Bob Winograd and his team treated me with courtesy, integrity and a level of honesty which, in my 30 years experience purchasing new cars, is completely unparallelled. Naturally, Bob gave me a great price on my car and a fantastic trade-in allowance, but what really sets this dealer apart is the detailed level of personalized customer service which Parkway provided. When I visited the dealership to pick up the vehicle, the Finance Manager advised me reuse my liscence plates rather than surrendering them, making more work for the dealership but saving me 75 Dollars! On the phone, I'd asked for a spare set of Wheel Lug Nuts (i.e., to replace the Locking Nuts supplied with the vehicle) and found these, at no additonal charge, in my Glove Compartment. Finally, when it turned out, days after the sale, that I might have been entitled to an additional discount, Bob went the extra mile to obtain a refund for me, even though he was under no legal obligation to do so. In 1979, I bought my first new car (a Datsun 310) and in the intervening 31 years, I've purchased 15 new cars, from Fords to Mercedes to Porsches. Regardless of brand or dealership, I've never been treated as fairly, courteously or with as much concern for my needs as I have been by Parkway Toyota. Having purchased six new Toyotas in the past nine years, I'd considered myself a bit of a Toyota Fanatic. That has changed: I now consider myself a Parkway Toyota Fanatic. I'd be crazy to buy a new car anywhere else...and, if you live in the New York Metro area, so would you!

DarrenB

Mar 19, 2010

Walked into the dealership and was right away greeted by Jase Kim. We soon started talking about leasing an FJ Cruiser. He was very polite and knew what he was talking about we went straight into figures and talking numbers, however a scion xb RS 7.0 got my attention and soon started talking about it. If your looking for an honest, very friendly, and a guy that knows his vehicles than Jase Kim is your man. I bought the scion 3 days after the initial meeting. The reason i was looking at toyotas/Scions is because i needed a daily driven car.

lsrap14

Jan 12, 2010

After a very unhappy experience at Route 22 Toyota the day before, we went to Parkway Toyota and had AMAZING service. Peter (the sales guy) was SO friendly and helpful. Once a price was negotiated, the deal was set and went smoothly. No bait-and-switch whatsoever-they had given us the exact deal we had negotiated. It was all straightforward and Peter explained everything exactly as it was. We got a great deal, a great car, and GREAT, friendly, helpful service! We took his card and will definitely deal with him in the future.

tota76

Aug 17, 2009

I sent my price request over the Internet and got a phone call from James Graham. I negotiated the price with him and got an appointment time. Next morning we came to the dealership and James introduced us to Sam Astorino. Sam brought the car (same color as we discussed the night before with James) and we had a test drive. Sam was very professional, polite and we were happy to work with him. With nowasting time he prepared all papers and gave us the price that we negotiated before with James. After the brief meeting with Albert Rico, financial manager, (he was very polite, informative and never pushed us hard) we got our new cars key.It was clean and ready to go. Sam explained us again all the car features and we left the dealership with a great feeling,that this time buying a car wasnt stressful at all.

venzarates

Aug 13, 2009

The salesman, Daniel Park, was very courteous and informative. He took the time to explain all the Venzas features, including the navigation system to me and answered all questions with patience. Daniel also was straight forward when it came to price of the vehicle. He is very friendly and does a great job. The financial services manager, Mark Gaviola was informative, guiding us through the available plans and he was courteous. This was the third dealership that we went to. Needless to say, it was refreshing to find people who know their product, are friendly, and are direct with price. Overall, the experience was hassle free and was devoid of headaches.

lisatariq

Jul 13, 2009

The sales people and service people at this dealership are the most honest, and professional people I have ever worked with at any car dealership. They make every transaction as smooth as possible. I travel quite a distance to service my car here but it's well worth it. The most pleasant experience. I would never purchase a car anywhere else.

ToyotaLoves

Jul 9, 2009

Everyone we came into contact with at Parkway Toyota were terrific. They helped us with everything we needed, and were friendly and courteous. Everyone seemed to be genuiunely helpful. We had our car back quickly and the work at this dealership was great. I will recommend this dealer to everyone I know. This dealership made me love Toyotas a little bit more.

junnamjin

Jun 21, 2009

from the beginning to the end of the sale, everything was smooth.i wanted a certain type of vehicle, they searched all over the region and got it for me and they did their best to get me a good loan.the employee is excellent in every step of the way and friendly and he did his best for me to be informed of the progress.thanks.

lori litowinsky

May 22, 2009

Looking for and buying a new "used" car was never easier. Mike did a great job answering all our questions. He was patient and professional and made us feel great about a big decision. Very pleasant experience with Parkway Toyota and would absolutely recommend them to family and friends.

krummy30

May 14, 2009

My entire experience, though limited for the moment as I only just purchased my RAV 4, has been wonderful. My salesman, Dan Park, took the time to explain everything to me, returned telephone calls promptly, answered even the simplest questions with patience and followed up a few times after the purchase was completed to make sure I was enjoying the SUV and had no problems or concerns.As for the service department, I've only had it in once, but the entire staff there was courteous and friendly. I would definitely recommend this dealership highly. They are all very professional.

ChappysRose

May 11, 2009

My salesman, Daniel Park, was one of the most patient person I have ever met!! He explained everything I needed to know about the Toyota Rav 4. He also helped me make a decision and after we both came to the conclusion that this vehicle was the best for my needs, Daniel fought to get the best price I could get. After 2 days of deliberation he came through. He still keeps in touch, making sure I am enjoying my new Rav 4 and to see if I need any pointers, should a problem arise. He also, patiently, showed me how to operate all the features of my Rav 4, whereas, in my past experiences with purchasing/leasing SUV's, once the sale was completed, I did not exist. If you want the best possible information and guidance in purchasing/leasing a vehicle according to your needs and financial status, Daniel Park is the one salesman for you! My advise is to call before going to Parkway Toyota & ask for Daniel Park. If he is off ask for his schedule or leave him a message...you won't be disappointed!Thank you so much Daniel, all that is left is for you to teach me how to handle driving on highways!!! You are the best!!!!Sincerely, Ev Martinez

mcascione

May 10, 2009

My service experience at Parkway Toyota was the best I've had at any auto dealership. They were friendly, courteous and very efficient. Additionally, not only was the cost of the service fair, but I felt they were very honest in diagnosing and repairing my vehicle. I would highly recommend them to anyone who needs service on their Toyota.Thank you Parkway Toyota.

Debbie Batch

May 8, 2009

Daniel was very patient with us the day we came in to test drive the Rav 4. We never expected to buy that day, but after sitting and reviewing everything with him, we became very knowledgeable to what we really wanted in our vehicle! It was a very pleasant experience! Daniel is a wonderful sales person who never pushed or made us feel like we had to buy something. We have never experienced this before and will always check back with him in the future when any one in our household is buying a car!Thank u Daniel Park!!!!!

prashk

Apr 30, 2009

Was buying a car for the first time. After visiting several dealerships, was tired of unnecessary sales rep chatter, hidden costs and so called "additional costs" that seemed to pop out of thin air and made no sense. The good thing about this dealer is that there were no such additional or hidden costs and all the details were clearly explained by Mr.Park. The offer was also very reasonable. It was only during price negotiations when one Mr. Sam A got involved for just a few minutes and seemed really rude. I would have probably given "great" ratings in all categories but for this individual. Advise - avoid this person. Ask for Mr. Daniel Park. He is very friendly and does a great job. Overall, the experience was hassle free and was devoid of headaches that I went through at other auto dealerships.

Greg Cordano

Apr 18, 2009

Kindly be advised that Parkway Toyota has serviced our 2007 Camry since it was new. They have always given us ourstanding service and their staff is higly professional. Our vehicle now has 44,500 miles and it has been trouble free thanks to the preventive maintenance provided by Parkway Toyota. David Fernicola is a Master Service Consultant at Parkway, and he has provided us with many miles of trouble free driving! He and Parkway Toyota are simply #1!!!!!!!!! We highly recommend both David and Parkway Toyota to anyone who wants quality, professionalism and service with regards to vehicle ownership! Mary & Greg Cordano

Alyssa95

Jul 22, 2007

I read the review before about how good the service was...If only I got that far. Is there a word worse than Terrible? If so that word would sum up my experience.1st Parkway Toyota tried to "steal" my trade in, offered me way below what another dealer did. Then they said they had the car I wanted in stock, then there was a mix up and they didnt but could get it...I then had to deal with Bob Wine o Grad. Is this guy for real? Do they come much slimier than this?Bad experience DO NOT BUY From them....

Shelly

Dec 3, 2004

Own a 2000 Avalon XLS w/66,800 miles with extended Toyota 7 yr/100,000 mi. total vehicle warranty. $0 deductible, took delivery Dec 24, 1999.<br><br>Brand new facility, huge and as clean as an operating room. They even clean the floor each day with a huge vaccum they ride!<br><br>Emergency -- Had a sticking right rear brake caliper that another Toyota dealer didn't even check for. They gave me a free loner car, a new 2005 Corolla, and had all repaired in 24 hrs, no charge, would have been $700+ all in.<br><br>Has an instant oil change capability, no appointment needed.<br><br>Has three clerks at counter at all times, Asian and Indian, whereas they appear to be brilliant, probably math majors in college. Totally computerized records.<br><br>Interesting, as I had them replace my wiper blades and these, being Toyota parts, are best I have had since new. Strange, other Toyota dealer I used for years [on Long Island] also had changed them on occasion, but I think they were NOT Toyota parts, i.e., not nearly as good as these!<br><br>Replaced my radio/CD player in 90 minutes, no charge!<br><br>Has typical "recommended" services posted at each mileage level, rather expensive and as we all know NOT required by Toyota, but I guess we all have to make a $buck! All dealers have these, whereas I am a sucker and always pay for them, but perhaps that's why my Avalon runs like new.<br><br>Fresh coffee, large screen TV, comfortable seating, cleanest bathrooms this side of a new hospital.<br><br>If price right, I will definitely buy my new 2005 Avalon here in two months when they are available, but in any case will have it serviced here!<br><br>Excellent, fast service! Highly recommended!<br>