Piles Chevrolet Buick Incorporated reviews
Piles Chevrolet Buick Incorporated of Dry Ridge offers you the opportunity to find used cars by Piles Chevrolet Buick Incorporated. Piles Chevrolet Buick Incorporated is a trusted dealership serving clients throughout Dry Ridge, in search of certified used cars. Also, Piles Chevrolet Buick Incorporated is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Piles Chevrolet Buick Incorporated to get the affordable car that is right for you.
Location: 30 Ferguson Blvd, Dry Ridge, KY 41035
Phone: (860) 325-2861
Working time: 08:00 - 20:00 Open now
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Piles Chevrolet Buick Incorporated
41035, Dry Ridge KY
Check DetailsWhat’s more, Piles Chevrolet Buick Incorporated of Dry Ridge has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Piles Chevrolet Buick Incorporated. Check out the listings today to find the right car for yourself. Piles Chevrolet Buick Incorporated is definitely the best place to buy used cars online.
Keith Sharp
Sep 8, 2021
Brought my vehicle in for the first oil change and tire rotation which was covered at no cost to me. The service department did a great job and was timely. Also, I had to swing by auto body shop to have a tow hook piece in the front bumper replaced. They did an awesome job as well. Only thing I will say is that it would be nice if the auto body shop was located at the dealership like most other dealerships have theirs. Outside that I had a great experience.
Richard Kerstner
Jul 21, 2021
Excellent buying experience, Betty Morris went above and beyond what was expected for buying a vehicle. Highly recommended, if you want to buy a vehicle talk to her. Excellent communication and follow-up with our concerns about the vehicle. She took excellent care of us. Sales and service department experience was excellent! Will do business with again. We live 4 hours away. Due to the excellent service it was well worth the trip!
Mike Vance
Sep 23, 2021
Working with Bill Sharp made our buying process very smooth and satisfying. I walked out feeling comfortable with my vehicle. Best car buying experience my wife and I have ever had. The whole team was very helpful.
Tamara
Aug 13, 2021
I am extremely satisfied with the experience I had trading in my vehicle and buying a used one at Piles. They gave me a much higher than expected price for my trade in. The sales manager Randy was extremely helpful and everyone I interacted with there was very professional. They went over and above to meet my expectations and I would buy another vehicle from them any day without hesitation. Highly recommend.
Robert Norris
Sep 22, 2021
I had been looking for a very specific vehicle and found it at Piles. I worked with Dan Walston and found the process low pressure and actually enjoyable. I had not thought I would trade my current vehicle in, but Dan showed me the benefit and the value was very fair. Throughout the transaction, Dan let me know what was going on at all stages. Price was good on the vehicle, trade in was good, and the process itself was smooth with zero pressure on me, the customer. If I need a vehicle in the future, I am calling Dan.
Darren &a Gina Cheatham
Nov 6, 2016
Great management,sales,and service. We had a great experience at Piles Chevrolet.love are new car ! Thank you Piles Chevrolet.
M. Nalley
Feb 7, 2016
I contacted Piles yesterday to confirm a vehicle I was interested in was in stock and that they were willing to sell at the price point I had established. Sadly, I was informed communicative negotiation was a business model that does not work over the phone. Specifically told that people do not buy cars over the phone. I feel certain the dealers, of which I have purchased 4 cars with, over the past year would question Mr. Adams statement as they were all purchased this way. Had he probed slightly, he may have understood my commitment to managing the organization I run significantly limits my "free" time resulting in many transactions that begin over the phone. Further insulting my intelligence, I was then told we have been doing this 50+ years and we know what we are doing. I guess the fact that I run a 60 million dollar organization and have done so for over 20 years is sheer happen chance. Lastly, I reached my tipping point when Mr. Adams, stated that the deal I was pursuing at another car lot didn't exist. Simply stated he insulted my integrity. Unfortunately his lack of resourcefulness stemmed from only searching their website at which he stated my claim was not factual. Had he asked if I had any supporting documentation for a similarly priced vehicle with 10K less miles than Piles, I would have been happy to both scan the quote I received or forward the email from the dealership outlining this and illustrating his lack of investigation in the sales process. Instead, he explained to me that they do their research and are the lowest priced dealership in a 200 mile radius. Doug Adams, you are where you need to be. You lack of effort and condescending approach would not last 24 hours in my organization.
debs
Dec 15, 2014
arrived at the site around noon today and was driving home in my new car by 2 . great service....... Thank You Larry Robinson...............
Terri Bogan
Sep 8, 2014
After calling the call center to confirm the car we were interested in was still on the lot and to confirm which dealership the car was located, we drove 1.5 hours to see the car in Dry Ridge. Once we got there we asked for Aaron, as we were instructed to do, who immediately told us Kale would be taking care of us. After looking at a car on the lot other than the car we were most interested in, we asked to see the specific car we called about. Kale then told us that car had been sold, the previous day! The lack of professionalism by Aaron the manager to pass us off to an obviously new and inexperienced salesman to tell us they had given us really bad information and to not even attempt to make this bad situation better is beyond unprofessional and bad business. I understand mistakes happen, but I understand even better how to try and correct a bad situation. There was no attempt at sales recovery or to turn a negative situation into a positive or to make this bad situation right. As we got into our car to leave the young salesperson simply said "I am really glad I am not the one who told you the car was still on the lot!" Absolutely one of the worst car buying experiences I have ever had!! I am now buying a brand new car from different Chevrolet dealer, a deal they could have had if they would have handled this situation right!!n Not an ounce of salesmanship or professional behavior demonstrated during this experience. From a very disappointed new car buyer. It is easy to get good reviews when there are no problems, successful businesses depend on how well they handle the mistakes!!!
Ram Guy
Mar 17, 2014
Found a truck on cars.com. E-mailed Piles Chev. and they responded within hour and set up an appointment to test drive. Very professional, not the typical pushy used car salesman. One of the better dealership experiences in the Cincinnati metro area. Guys were very friendly. I would go back there again. Only knock is that the offices were older, but Piles Chev. is building a new dealership close to I-75.
Rodney Strunk
Dec 27, 2013
I had the best Car buying experience I have ever had. I put an application in online and got an immeadiate response from Mike Hutton. He made me feel very comfortable from the start even thoguh i have a jaded credit past. Him and Chris Caldwell went above and beyond to get me into a very nice Pre-Owned Jetta. I would recommend them to anyone of my friends or family. Would definatley buy there again.
J moore
Dec 22, 2013
I have bad credit and was in need of a car.My car broke down and I cant afford to fix it.I had a friend a work told me his credit wasnt that good and he was told to call Chris Caldwell at Piles Chevrolet he could help.So after going to a couple of buy here pay here lots I decided to call.Chris answered the phone and right away made me feel like he could really help.He did I GOT A NEW CAR not a used with a ton of miles.My wife cant believe some one was that nice and went out of his way to help us.He was busy when we got ther so he gave me money and told me to go get lunch and he will be ready when i get back.I got back and the payments where very afford able.I want to thank Chris and piles for helping me. Chris Caldwell is the greatest.
John R
Dec 22, 2013
I filled my application on line to get a car.I have bad credit but Chris got me approved and even picked me up on his way to work and he sold me a New 2013 Chevy impala with no money down.I thought i would get a used not a new car. very nice people that work there
wm
Oct 12, 2013
Received a reply on a inquiry about a truck within the hour
What’s more, Piles Chevrolet Buick Incorporated of Dry Ridge has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Piles Chevrolet Buick Incorporated. Check out the listings today to find the right car for yourself. Piles Chevrolet Buick Incorporated is definitely the best place to buy used cars online.