Ray Catena Mercedes-Benz reviews

STEVEN WUKOVITS

Oct 27, 2016

VINCE PELUSO JR. WON MY RESPECT, CONFIDENCE AND ADMIRATION.I LOOK FORWARD TO WORKING WITH HIM IN THE FUTURE.I WILL NOT HESITATE TO REFER MY PROFESSIONAL COLLEAGUES TO HIM.

Raghu

Oct 26, 2016

This dealership was top notch! Tom Cola went above and beyond to make sure I purchased the C300 - 2016 I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a C-300 the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Tom Cola to anyone who is looking for a new MB car

ghazali3

Oct 25, 2016

Mr. Tom Cola is an excellent sales person.Honest, knowledgeable and respectful.I spoke with him and arranged appointment for the following day.He was ready and prepared to help me select the car. I spent about half an hour at the dealership.I got an excellent deal. This is the first time I am writing an online review and highly recommend him.Thank YouGC

Jack Jan

Oct 22, 2016

Christina Colucci made buying my car an easy and enjoyable experience that I had not ever experienced before. She has been extremely responsive and accessible throughout the process. She responded to my email inquiries very quickly and answered all my questions. Derrick the sales manager was also a lot of help to me, I would definitely recommend you to contact Christina for a truly satisfying experience in buying a car.

newcar

Oct 22, 2016

Tom Cola is a top notch salesman who listens and guides you through the process, verses attempting to club and beat you into submission like other sales professional. Tom wasn't to pushy but he provided me with all of the key fact and then provided me with time to think to come up with the right decision. I would definitely recommend Tom to anyone that interested in purchasing a new/used vehicle. You will leave the dealership satisfied, and not regretful.

Ajay Patel

Oct 11, 2016

This is my first Mercedes Benz , first visit at Ray Catena at Edison and very first time met to Christina and finally we bought the car, to made this all credit goes Christina, She is very professional ,polite and extremely knowledgeable, she have all question's right answer, quick response by phone and e-mail , made our procedure easier, what we ask price, she made it , heartily thanks to her and the gentle man (Derrick fox),really appreciate your service and familiar customer relation, you guys are amazing.. I would highly recommend Christina as sales person at Ray Catena Mercedes Benz, Edison.Thanks for all...

beeDebbybee

Oct 10, 2016

Tom Cola is by far the best salesman I have ever encountered at a car dealership. My experience with Tom was a positive one. He was knowledgeable, sincere and made me feel comfortable regarding my purchase. The patience Tom Cola exudes is amazing. I was having trouble deciding between two different sized SUV's and kept going back and forth. Tom was patient and told me to take my time so I would make the right choice. By the time I purchased my GL 350 I felt like he was family! He is such a great guy and I highly recommend him!!! Many thanks Tom!

I Miller

Sep 27, 2016

Just received my 2017 C300 4matic sedan. Tom Cola was my salesman, and simply said, he was great throughout the whole process. He is extremely knowledgeable and personable, and made me feel at home from the moment I met him. He helped me with my option choices, and made the experience of purchasing a new car, enjoyable, like it should be. He answered all my questions (which there were a lot of), and made it a very positive experience. I have purchased many cars over the years, and I can honestly say that Tom Cola is the best salesman I have ever had. I would highly recommend Tom Cola as you salesman at Ray Catena Mercedes Edison.

Moneymike1988

Sep 19, 2016

Tom Cola is one of the best in the game. He helped me make my decision clear of why it was the right choice to join the Mercedes Benz/ Ray Catena family.

PGONZALEZ82292

Sep 19, 2016

Every aspect of dealing with Tom Cola was a pleasure. From the moment we walked into the Mercedes Benz dealership we were welcomed right away and able to walk around until a sales representative was available. We were greeted by Tom Cola who helped us narrow down my options. He was nothing but a pleasure to work with. Considering this was my first Mercedes, he was able to answer any questions I had for him. Tom was able to work with me and get me into a 2016 CLA 250 with a price range that was comfortable for my budget. We couldnt be happier with the vehicle and the service Tom provided us. THANK YOU TOM COLA!

debra krause

Sep 17, 2016

We have been leasing Mercedes-Benz for many years and have never had a more enjoyable experience working with Tom Cola as our salesman. He is well spoken and makes you feel like he knows exactly what you need in a car. We couldn't have had an easier time leasing our car. Thank you Tom for gettng it right the very first time!

singerjay

Sep 16, 2016

Tom Cola approached us as we were looking at vehicles. Since this was our first Benz we had many questions including which one was right for us. He cleared that up within the first five minutes. After that, it was just a question of options and colors. Even the "bargaining" process was done with the idea of making us the best possible deal. There was some back and forth (mostly because of me!) but we fairly quickly came to an agreement. We drove off the same day. They even paid for the last payment on our Lexus. Catena and Cola. I would heartily recommend that pair to anyone that asks. Hey, even if they don't ask!!

insurance gal

Sep 10, 2016

Tom Cola is a warm and caring sales person. He made it easy to purchase a vehicle. He knew exactly what my needs were and fulfilled them. He wasn't pushy but took the time and effort to get the sale right. I felt like I new him all my life! Mercedes Benz speaks for itself ( excellence in performance and service) but being in a customer relationship business myself I felt Tom hit a homerun in my experience!Melody

Ohio mama

Sep 9, 2016

My daughter and I had just gone into Ray Catena to check out the GL 450. Tom Cola met us at the lot and he was "the bomb". He was very knowledgeable and placed me in exactly the car that I wanted, without being pushy or putting pressure on me to get a vehicle. At that time, I was very busy with work and he assisted me so I could maintain my schedule and he ensured that the paperwork was completed prior to my leaving town. Tom is definitely an asset to Ray Catena and I'm glad that I was fortunate to have met him at a most needed time. Tom keep up the good work. We need more sales people like you,Thanks again for all. It was a very smooth ride to OHIO!From Una & Family

JeffJ

Sep 7, 2016

We had the pleasure of working with Vince Peluso Jr. and Sales Manager Derrick Fox for the 2016 GLE350 4MATIC we wanted to lease. Vince Peluso Jr. was attentive and professional from start to finish. He was straightforward in what could and could not be done and there was no surprises. If you're looking for transparency and a friendly staff, Ray Catena of Edison is the place to be. Both Vince Peluso Jr. and Derrick helped make this deal happen and we're happy to have leased our first Mercedes at this location.

Jim

Sep 7, 2016

Bought my 2017 E300 4Matic from Ray Catena Edison. Tom Cola is not your typical sales rep I must say. He was not pushing me into buying a particular vehicle. He asked us what is it that we are looking in a car and found us the closest possible match from the MB inventory. Some cool features were not even expected in what we got. Initially, we went in to buy a 2016 E350 but ended up buying the cool and newly designed 2017 E300. Hey Tom, I am still waiting for those signature pens... did you mail that out already? ;-)

Rkelman56

Sep 7, 2016

Service department is wonderful. Adam McCuen is very professional and accommodating! The front desk is very pleasant Linda is a special greeter and always has a smile and something nice to say!!! Wonderful service!

Sid

Sep 6, 2016

Recently leased a 2017 GLC from Ray Catena. Vince was extremely professional and helpful from the first phone call onwards. This is our first car and we were quite apprehensive about the process, but Vince made it quite easy and comfortable. Overall - We had a great experience

marie arcomano

Sep 5, 2016

We had a great experience with Tom Cola. From beginning to end, he showed us nothing but the most professional attention and care . I can recommend him without reservation

Happy3

Sep 3, 2016

Overall experience of finding a car and following through with the purchase was excellent. . All aspects were Handled professionally and expediently with a personal touch.

SKV

Sep 3, 2016

I have been with Ray Catena for over 10 years mostly with Vincent Peluso Sr and most recently with Tom Cola, both of them are excellent and very accommodating .They helped me get the exact car I wanted to lease.Thank you.

Richard Piazza

Sep 1, 2016

Been dealing with Dan Cottrell for over 10 years - and will continue for another 10! Tom Cola was fantastic. One of the best - and would recommend many many others to him.

Andy Epstein

Sep 1, 2016

Eli is an excellent salesman and is extremely detail oriented. Additionally he is very knowledgeable across all the automobile brands that he sells. My Father and I have purchased countless cars from him which include Porsche, Mercedes and BMW. We find him to be very honest and straight forward. If only he were running for president! ;0)

Nancy

Sep 1, 2016

I highly recommend Ray Catena Mercedes Benz of Edison, they we very accommodating with the lease of my car. Tom Cola, my salesman was very professional and made sure I got the car I wanted.

gwahearn

Aug 31, 2016

Tom Cola and Ray Catena Mercedes of Edison NJ sold me a S550 Mercedes today. Our negotiations were professional, courteous and knowledgeable. I Give Tom Cola, Sales Representative an A+ in all these areas. I would recommend him and his dealership to anyone interested in buying a mercedes.Thank you Tom for the most pleasant buying experience of any dealership I have ever bought a car from.Guy W. Ahearn

LanaS

Aug 31, 2016

My experience at Ray Catena of Edison was truly remarkable especially because I was able to purchase my car through Tom Cola. The minute I walked through the door Tom provided me with his total undivided attention. Being a very not easy customer , Tom was truly patient and thoroughly went over the entire deal. I would only wish everyone in this world could have Tom as a salesman because he TRULY does not fit that stereotypical label of a cars salesman he genuinely cares about you being satisfied with your purchase and doesn't care for your money. He is phenomenal at what he does and exemplified his credentials from Merecedes. Thank you , Lana S

Chandra

Aug 29, 2016

I've worked with Vincent Peluso Jr. to get the GLC300 we needed. He was very attentive, informative and friendly like Vince Sr.. The car delivery was on time as promised at the price we agreed upon. Vince has a lot of patience in explaining every feature of my car in the best interest of customer. Thanks to the manager for promoting a customer-friendly culture at Ray Catena. I would highly recommend Vince Jr. to my friends who wish to buy at Ray Catena (Edison, NJ). Excellent service!

Mxjet1

Aug 28, 2016

After starting our new car buying experience with looking at the C450 then to the C300 Cabriloet we finally decided on the C450. Through this whole process which started in May of 2016 Christina was patient and informative with every single question and inquiry that we both made. We have 3 other MB dealers that are closer to our home but decided to go with Ray Catina because of Christina. Her passion for what she does is very evident from the moment you first meet her and has continued through the first few days of having the car.We highly recommed if you are going to look for a new vehicle you start and end you search with Christina because you will not find any one better at there job.

Wliu08852

Aug 24, 2016

My salesperson Ed was on vacation, Tom Cola helped me to get my paperwork done. Very friendly and professional guy. General Manager and Sales Manager stopping by to say hello and thank you for my business. Nice experience. I will not hesitate to recommend him and this dealership to my friends.

Jotriko

Aug 20, 2016

I just leased a new car and Matt helped me make this a completely hassle free experience ! I will definitely recommend him to my friends.

Justin

Aug 19, 2016

Great experience. Very efficient and nice staff. Always a pleasure coming to this dealership and dealing with the professional staff.Tom and Dan were very patient with us and work hard to accommodate our needs.

Mr.Kay

Aug 18, 2016

I recently purchased a 2017 Mercedes GLC300 from Tom Cola at Ray Catena MB in Edison.By far the best buying experience I've ever had.The customer service was outstanding!!This will definitely not be the last car I get from him. I will recommend all my family and friends to Tom.

Nickk

Aug 15, 2016

Tom Cola made it happen. I reached out to him to see what he could do for meGreat serviceAmazing dealAwesome carAll in 48 hours.

Prathyusha

Aug 15, 2016

It was nice dealing with Tom and Chris. They were friendly and helped me finding out the car best for me. I would highly recommend them.

lmbello

Aug 13, 2016

Tom was a pleasure to deal with! He was very patient and friendly, he wanted us to leave with a smile. We highly recommend him.

AidanD

Aug 9, 2016

After going to 4 dealerships (Princeton, Paramus, Cherry Hill & Manhattan) trying to find my perfect GLE350, over a weeks period meeting Christina was like a breathe of fresh air. No Gimmicks, no fighting back and fourth on price, she was extremely professional. I told her my price and she made it happen! THATS THE WAY CAR BUYING SHOULD BE! Christina was by far the best sales rep I've ever had. She was super sweet and no BS and was very honest. This is my 4th Mercedes Benz and I truly won't ever go anywhere else besides Ray Catena of Edison, from the staff to my sales rep I truly couldn't have been more happy and felt more comfortable with the end result especially after getting the run around from 4 other Mercedes Benz dealerships. I will follow this girl wherever she goes she was that amazing!

jbridus

Aug 9, 2016

This is my second Mercedes purchase from the "Ray Catena" agency, specifically through Vince Peluso Jr. Again it was a pleasure dealing with Vince who is very knowledgeable, pays attention to details, does not apply unwanted pressure and always presents himself as a true professional.

Dream Car

Aug 6, 2016

Swift thorough personalized attention to every detail. Terrific follow through in acquiring the vehicle I desired. Very warm. No pressure! I would even buy a lesser quality "used car" from him.

FirstMercedes

Aug 6, 2016

Vince was extremely knowledgeable and helpful. I had gone to another Mercedes dealership before visiting Ray Catena and the salesperson there had very little knowledge of the cars and preferred to spend his time texting on his phone. I would return to Ray Catena Mercedes simply because of Vince.

buck123

Aug 2, 2016

From the moment we walked in, all the staff were very nice and friendly. We then meet Tom Colo, who was a real gentleman, and a straight shooter, would buy a car from him again.

patrick332

Jul 30, 2016

We have dealt with many dealerships and my husband does his research and usually knows more than the salesperson about the car. Not this time. We dealt with Mattnew Kratzer and he was a wealth of knowledge about the 2017 E300. He found the car WE wanted not the car the dealership wanted us to purchase. Here we are a few days later driving it. His manager Dan Cottrell was also a pleasure to deal with. They were both quite honest.

AM

Jul 25, 2016

I am probably the last person to ever write a review, but I had to spread the word about the great experience I had over the weekend. I was fortunate enough to purchase a new MB on Saturday from Ray Catena MB of Edison, NJ. I've owned several Mercedes in the past purchased from other dealers, and I have to say, this was by far the best experience I've ever had. Upon arrival, I was greeted by a gentleman by the name of Tom Cola, who was nothing but professional, courteous and understanding of my time and budget. I call Tom a gentleman because that's exactly what he was. Tom was not your typical salesman (he didn't follow my every move..lol ) he made my wife and I very comfortable with his honesty about vehicles and pricing. I just wanted to write this because I did not purchase my vehicle because Ray Catena is one of the largest groups in NJ, I bought it because Tom was a truly genuine man who truly cared about his customers. Ray Catena Auto Group should be lucky to have Tom Cola working for them. Thanks for everything! Anthony

Byildirim1

Jul 21, 2016

This was by far the greatest experience I've ever had car shopping all thanks to Tom Cola. I'm so excited for my 1st Mercedes Benz purchase! He made it so easy and fun. He was very helpful and understanding with what fit me best as far as what I had in mind and we were quickly able to find the perfect Mercedes Benz for me personally. I'm extremely happy and excited of my new beautiful ride.. Thank you so much Tom for everything was a pleasure!.

Pavillion

Jul 21, 2016

We have never met a more professional and all around nice guy as we did when we visited this dealership. We are in the process of gathering information on buying a Mercedes Benz. Mr. Goldberg knows the business and the product. He could not have been more helpful and his personality is what sold us to come back to this dealership. It's rare that you find a salesperson that goes above and beyond to help educate you on what is going to be an expensive purchase. Ray Catena is very lucky to have Mr. Goldberg represent this location.

Vincenzo Salatino

Jul 17, 2016

I can probably count on one hand the number of times I've written reviews. I rarely do it. I only do it when a product or a person truly deserves a review and this is one of those times. Matt Kratzer is a great asset to the Ray Catena Dealership and I'm sure they realize that! He is a polite young man that is honest and professional. I happened to have my 80 year old father with me at the dealership.and after we completed the deal and left he said ; "I hope that dealership realizes what a gem of a guy they have.,that young man is a gentleman".... I said, I'm sure they do Pop and his manager Dennis is gentleman as well. Great experience! I would recommend this dealership to anyone!

Benzfan

Jul 16, 2016

Mr. Rozenfeld was an exceptional salesperson. He provided the ultimate service. He realized that we were limited in the amount we wanted to spend and therefore, worked with us to achieve the right price. The paperwork was effortless, all of that was done for us (very stress-free). Would I purchase from you again? Absolutely!!! Would I recommend Ray Catena? Absolutely!!!Thank you Grigory Rozenfeld for such a wonderful experience!!!

ekmi837

Jul 14, 2016

My experience with Tom was nothing but excellent! Tom was very professional, insightful and personal. He made our second lease very easy and for that I give him my highest recommendation. His completion of the needed paper work was a swift and easy process. Tom was prepared and had a lot of knowledge, which reassured me into my second lease. I personally look forward to my time with getting my new car, and using you service. Thank you Tom.

MareMC

Jul 13, 2016

This is my second experience leasing a Mercedes with Vince Peluso Jr. Although I live on Staten Island and it would be far more convenient for me to go across the bridge to Brooklyn,I chose to return again to Vince without even attempting to get another quote. Vince is extremely knowledgeable and professional.He is very polite and attentive to one's needs.I very much appreciate his honesty and integrity.He never goes back on his word.When he gives you a quote, he stands by it. Once again, it was my pleasure to work with him.I highly recommend Vince to anyone interested in leasing or buying a Mercedes.

jmarchetti

Jul 11, 2016

Anthony knew exactly what I wanted and went above and beyond to make sure the whole process was smooth and fast! Will definitely be back for my next one!

Virginia09

Jul 8, 2016

Tom Trella an amazing fello! He has helped me several times with getting me into my first Mercedes to getting me into my 4th! He has a great work ethic and always gets the job done! I live in NC and I followed him from when he was in NYC to now IN NJ GREAT GUY!

Glalaura

Jul 6, 2016

Smooth and seamless delivery,Vince delivered the exact car as planned and described,shopped on line, Vince was ready for us when we walked into the dealership

aliottajr

Jul 2, 2016

This isn't my First Experience with Purchasing a Mercedes Benz. I always went to Brooklyn NY because it was easy and I live there. However when I found out that Mr. Cola wasn't there any longer I started to ask if anyone knew where he was or still in the Business. Mr Cola was my first GREAT Experience with Mercedes Benz after 4 tries!! I found out That he was working for Ray Catena and I called him ASAPI am in Real Estate sales so I can appreciate Honesty, Integrity and a TRUE Gentleman. Everything he said was right on the money from Availabilty to Pricing and so detailed as to when the car would be ready for pick up!Tom I know Mr. Catena is very happy to have you representing his company !!Look for many referrals from my Brooklyn People because it's worth the TripAll The BestAnthony A.

John Z

Jul 1, 2016

We have purchased from the Ray Catena family of dealerships before and were always happy with the quality of service and support we received. This time was no exception. We received the highest quality of customer support we could hope for throughout the entire buying experience. Our sales person (Tom Coke) was professional and a pleasure to work. The delivery person (Chris) was knowledgeable and complete in explaining all of the functions and features of our vehicle. We would recommend this sales team and dealership to anyone looking for a great place to purchase a new car.John Z

jacob13d

Jun 28, 2016

My 1st Mercedes is from Ray Catena and I have to say the experience was a memorable one .I dealt with Tom Cola and he was very friendly and didn't show any hesitation to answer all the questions.Overall a great experience!

kids3

Jun 28, 2016

In coming into your Edison dealership we were a little apprehensive because we were not sure what to expect, as we already had been to a few dealerships and we were not pleased. But from the minute we walked in, it was the most professional and welcoming staff and made the first part of experience a very pleasant one. Then Leon helped us in every way he could, and made everything go just the way it should and was just a real pleasure to work with. He is an asset in every way and by far the best sales person we have worked with since our last purchase at the Ray Catena in Oakhurst,N.J.

Izzie

Jun 27, 2016

Our experience with Ray Catena/Edison was just the type of experience you wish for, Tom provided a personable, knowlegable & relaxed experience for us. We just went to the dealership to look at cars with the intention to buy a new car in the near future and left the dealership with a new car.We were very happy with the complete experience including the tutorial on the features of the car by the service area. We will definitely recommend Tom Cola and Ray Catena/Edison, to our friends.I & P

Spatel1488

Jun 25, 2016

One of the best experiences I have ever had at a dealership. My first time at a Benz dealership and the people and atmosphere were far better then my expectations. The process of finding the right car with the most hassle-free wouldn't be possible without Tom Cola. Tom thank you very much for everything and being 100% real and straight to the point. I'll def be seeing you for my future purchases.

Smarvey

Jun 21, 2016

My experience was very pleasant. The sales representative was very professional and patient considering I didn't know what I wanted. In the end I left a happy and satisfied customer.

radha

Jun 16, 2016

Tom Cola's services courteous , friendly and outstanding Tom was our service rep for previous lease.We looked for him this time for new car.

AJ

Jun 16, 2016

It was great to do business with Ray Catena at Edison and with Vince Jr. It was hassle free, no strings attached, no hidden charges, thoroughly professional interaction. Vince was always reachable, returned calls and replied to texts and emails promptly. Overall it was the smoothest experience I've had at any car dealership. Don't believe the Internet when you read car buying is stressful. It is not.

Rich Z

Jun 15, 2016

I explained what I was looking for and he delivered. No hassle, no haggle, very responsive, just super easy. We worked out the deal over e-mail and when I went to pick up the car all I had to do was sign and drive. In and out in less than 45 minutes. Other salespersons should follow his lead.Rich Z

Sunshine1946

Jun 14, 2016

My encounter with Tom Cola was amazing. He was very professional .Mr. Cola exhibited the following attributes he was caring, kind ,respectful and honest during the entire transaction.I really felt safe and comfortable dealing with him.Mr. Cola is an asset to this company.Also , Dan and Robert were very professional and caringMy experience was great.Tom did a great job!I am happyThanks Tom

Ohmoon

Jun 14, 2016

ALL employee is very kind and helpful for everything.Especially , Mr. Tom Cola, sales consultant, is very nice gentleman and wonderful man tointroduce a nice car. Moreover, he is so humorous that may touch customer's heart.

alex.sun.71271

Jun 4, 2016

I did get my deposit back after some delay, and have nothing bad to say about Allyson and the dealership. It is just the deposit agreement everywhere not structured to be mutually binding, so why risk your money for nothing!

giavannabella523

Jun 2, 2016

Vince did a great job for the overall car buying experience. I have now bought 2 cars from Ray Catena Edison and have to say each time has been a true pleasure. I now a salesman that is on top of his game. (Not that the other wasn't). I felt very comfortable with is calm ways. We will be back to buy another car from him in 3 years when my daughter turns 17. Thanks again.

Medicalman27

May 29, 2016

Our first experience as new car buyers was so positive with vince, that we went back again. And he ddnt disappoint! With vince you know he is selling the best car for you. There is no push or fancy sales pitch, just a good person helping people get the best car for them. Without a doubt, no matter where we move to int this country, he is the only person we would ever buy a car from

aneta ciesla

May 27, 2016

Tom recently sold us a ML 350. He was very helpful servicing our car needs. He even delivered the car to us and gave us his phone number in case we ever had any questions. He always answered his phone and was helpful answering all questions. He's a great salesman and we highly recommend him!!!

Shashi

May 26, 2016

Vincent and David help us last minute deal on Saturday 6:00PM and stayed till all paperwork was completed.Delivered Vehicle earlier than expected.Very pleasant experience.

Kaero518

May 25, 2016

Amazing service, very helpful and kind. Helped us get the car we needed and more. If i were to recommend anyone to help you find a new Mercedes i would say Tom Cola

Shari

May 20, 2016

Vince Peluso Jr. is a great salesman and was a pleasure to work with. He is very knowledgeable, professional and made the whole experience enjoyable. I would without a doubt recommend him to anyone I know interested in a Mercedes. I look forward to working with him again in the future!

Joan Bostonian

May 19, 2016

I have been driving Mercedes for the past 25 years and have dealt with several saleman, Tom Cola made this last transaction effortless for me. I would highly recommend Tom to anyone looking for an honest and sincere person to buy your next Mercedes from. His knowledge and expertise surpassed my expectations, it was a smooth transaction, I could not ask for more. Tom has gained my respect and I would refer him to my family, friends and co-workers.

asareag

May 18, 2016

When we went to Ray Catena at Edison we weren't ready to buy ,but with Tom's patience we decided that if we were ever going to buy it will be with Tom. Tom is very passionate with his job that he made sure that our satisfaction was more important that when my wife finally decided against buying the color we have already settled on the day of pick up he didn't think about the sale but made sure that we were completely satisfied. Tom said " My goal is that six month from today l don't want you to wake up and feel bad about the decision you are making today, therefore l will do whatever l can to make your experience here a memorable one". He made us feel special and answered all our questions. I was a great experience and we hope all sales persons could treat their customers the was Tom treated us.

Scgeo

May 8, 2016

We had a wonderful experience at ray catena. Our sales person Tom Cola was patient with our indecisiveness. Finally by our Third return we decided on the E400 coupe, white with black and red interior. The car is awesome and we are very happy with our decision. He made us feel at home and comfortable to keep coming back. We will definitely be back again.

A.WU

May 5, 2016

MY EXPERIENCE WITH TOM COLA WAS AMAZING AND MADE THE PROCESS EXTREMELY WELL. TOM IS KNOWLEDGEABLE ABOUT THE MB VEHICLES GAVE ME INFORMATION AT THE TIME OF DELIVERED THE VEHICLE.

USN

May 4, 2016

We bought our GL450 recently. From the Start to Finish, Matthew handled the process extremely well. Always respectful, Courteous and Timely throughout the process.Matthew as well as his manager Dennis Adams made the experience Seamless.Great Dealership and Excellent Staff including Dan the Delivery representative.

jrl229

May 3, 2016

Tom was very helpful and made the process painless and quick! No games and very honest, which is all you can ask for when getting a new car.

Kafi N.

May 2, 2016

Our experience with Tom Cola was amazing and pleasant. We had been in the market looking for a GL450, Tom was patient and took the time to understand our needs and requirements. Tom is knowledgeable about MB vehicles, gave us the information we needed the delivered the VEHICLE OF OUR DREAMS. He exceeded our expectations in both options, value and cost. Overall excellent customer experience and will recommend Tom any day.

Lisa Sommers

May 1, 2016

Sean Gavigan is wonderful!!!!!! he made our experience with Ray Caten an absolut pleasure he's quick and professional we highly recommend him and will definitely be back! We love our GLS 450 .... Thanks Sean Sommers Family

Mollas123

May 1, 2016

VERY Good SALES.IM RECOMMEND MY Friends.THANKS KAY .the price is ok .we are very happy .Me and my husband will recommend all my family .im hope that my car is going wel .Thanks Tom Cola

Manny

Apr 28, 2016

Awesome professional, geniunely interested in doing the customer right. Knowledgeable, efficient, great guy. Look no further for great partner to establish a long term relationship with

Dennis N

Apr 27, 2016

Tom Cola was phenomenal and provided an excellent customer experience. He took the time to understand our needs and gave us options to choose from. He was patient, not pushy and created a pleasant buying experience. He made it a great family experience and got us everything we asked for.

melrosario

Apr 25, 2016

In 2013 I walked in to look at some vehicles not really interested in buying but one of the sales person, I think his name was Robert gave me a set of keys to test drive one of the vehicles and I was sold. He broke down the details and I was covinced of what true customer was. I returned to the dealer but Robert was assisting another customer but a young lady by the Name of Mellisa helped and accommodated me with the vehicle I was looking for. She was great and this is why I have purchased multiple vehicle from Ray Catena. There Mini dealership has an excellent staff just like the MB dealer in Edison.

mtbc5133

Apr 25, 2016

Such great customer service. Would definitely recommend this dealership to anyone. Grigory Rozenfeld was very friendly and eager to take care of me. He made me feel very welcomed

toral patel

Apr 15, 2016

I loved the service provided at Ray Catena by Tom Cola and his partner. We got want we wanted for great price. Very happy with the purchase I made and I am glad I chose Ray Catena/Tom Cola to help us out. I would highly recommend people to go shop from there. I was done with in an hour. My time values. It feels like family up there. Everything was done smoothly. Good thing is we can text Tom for any questions we have in future and I loved that about them. Makes life much easy. Thanks for wonderful experience!

awohlrab

Apr 14, 2016

I just purchased my first car on my own and there is no place I would have rather done it than at Ray Catena Mercedes-Benz in Edison. Tom really listened to what I wanted and delivered. Also, Dom who took me for the test drive and the gentleman who gave me the demo were both very friendly and knowledgeable. Thanks so much!!

Brayan

Apr 7, 2016

I am very happy with the seller raycatena and very good real attention tom cola mind I recommend the best. mi next vehicle be on ray catena

jlc

Apr 7, 2016

Purchased an MB SL63 over the internet when my local dealers could not meet my specific requirements. Within 1 hour of submitting my internet request, Matt Kratzner called me to inquire as to my needs, and a short time later we had agreed on very fair price. From that point forward, Matt handled all the paperwork and logistics associated with getting the car delivered out of state with the Ray Catena custom flatbed truck. I have purchased many MBs over the years, and I can candidly say this was one of the best sales associates and dealerships I have dealt with. I highly recommend both Matt and RCMB.

ALIM123

Apr 6, 2016

I just picked up a 2016 CLS550 from Ray Catena Mercedes of EDISON, I dealt with Grigory Rozenfeld he helped me get into the car I wanted. The service was very good. I would recommend anyone looking for any type of Mercedes to deal with Grigory I got a great deal and got more than I could ask for. THANKS GRIGORY. Car is amazing!!!!!!!!

brayan

Apr 5, 2016

purchase a GLC300 BENZ SUV the salesman Tom Cola was very helpful answering question , honest person he did a great job helping me and my wife. i will recommend his services anytime.thanks

Dharmendra Barot

Apr 5, 2016

i was purchase a mercedes benz GL450 FROM RAY CATENA EDISON NJ. My experience with dealership was very good because of one person make my deal smooth and easy and he was Tom Colatrella , so in future i like to deal with him and i also recommend my friends and family to him thank you.Danny Barot

Sameer

Apr 4, 2016

We were lucky to have had a chance to work with the two most professional guys from Ray Catena. The overall experience of working with Vince and Matt was exceptional. Vince is a charm with exceptional knowledge. He was accommodating, Professional and provided the best possible options in the price range that we specified. We ended up booking C300.We connected with Matt while taking the delivery and i must say that this was the most hassle free delivery i have ever had. We got what was promised at the time of booking and Matt made sure that no additional charges, services etc were entrusted on top of buying the car.The features and options of the car were explained well in details so much so that we never had to open the booklet to checkout on any features.Overall, the best possible experience you can ever get. The experience was equivalent to the brand that they sell. Just AWESOME.

Mgallo1192

Mar 31, 2016

This being my first Mercedes Benz I have to say the Ray Cantena dealership is flawless. They treated me very well as if they knew me for years. Mr Tom Cola made me feel like I was family, he helped me choose the right vehicle for my price range. When it comes to Mercedes, the man knows his stuff, down to earth and stright foward. I can not wait until my lease is up to work with him again.

Anthony Gallo

Mar 30, 2016

My experience with Tom Cola was nothing short of amazing. This was my second purchase with him and he treats you like you're his family. It's a nice feeling going to a dealership and working with someone you can trust and has your best interest at heart. I'd highly recommend Tom to anyone looking to get into a new car painlessly.

Mike/John

Mar 29, 2016

Overall experience was very good, From the minute we walked in the door through to the taking home of our new car. Stress free, great pricing and attention to service. Look for Tom Cola in Sales, very very good....

bandit50

Mar 24, 2016

I was new car shopping for the longest time. I've been to other high end dealerships and spoke with salespeople about how there dealership differs from the rest. The answers I received never stood out to me like the one I got from Ray Catena MB. Simply put, from the moment I walked in the front door, it was apparent to me the difference was right in my face. My sales man Grigory Rozenfeld approached me wearing a suit and tie. He was professional, well spoken, and educated about what the Ray Catena name was all about. ME ! The real person who has been stressed by other dealerships time and time again. Grigory was always by my side, explained to me how it was all about what I wanted not what he wanted. My needs were first and foremost. Needless to say I didn't have any issues from beginning to end. I got my car quickly and exactly what I wanted for what I wanted it for. No headaches or bait and switches. No waiting around alone and helpless. Just personal attention. I even met Dan Cottrell to congratulate me on the purchase.Ray Catena Mercedes Benz was all that I had read about and heard from my friends and family. When I went back to visit with my wife, Grigory was there to give us a tour of the service center and explain to my wife all of the features of our new 2016 E350. I was in shock he took the time to do that. I will recommend him and Ray Catena Mb of Edison to everyone I meet looking for the car buying difference.

Docvinny

Mar 20, 2016

He is such a good guy that if you even look at a car from a different dealership you feel like your cheating on him! He will scramble and work the managers to get the deal done. Trust this man! DocVinny

sam1946

Mar 19, 2016

My lease experience was wonderful and hassle free Thanks to Tom Cola This dealership is outstanding from sales floor to service department. I would gladly recommend this dealership and specifically Tom Cola to all my friends.

avantika

Mar 17, 2016

I recently moved to the US from India last year. Been in the market for a car for about 4 months and am the kind of buyer that likes to be very well researched and do a comparative survey of all options before I seal the deal.I knew I wanted something in the luxury crossover space and had narrowed it down to Mercedes GLC, Lexus Rx, BMW x3, Audi Q5. I had virtually compared all features online and my plan was to sequentially test all of them and then decide.Well, this is a review of how I entered the Mercedes showroom and never had to go to any other after that. In a week I had zeroed on my car and a week after that I drove out in it :)Tom Cola is the man behind this. He never once made it about the sale or the car....it was always about me. I did not feel like I am dealing with a salesman, rather an experienced personal consultant. He offered me practical perspectives and points of view, shared key information that helped me make the decions best suited for me. I visited the showroom several times during those 2 weeks and he was always helpful, informative, patient and consultative in all of them. He also did a lot of crisp quick follow ups on the phone where needed.I was blown by the AMG styled GLC awd with its plush luxurious interior, sporty powerful handling, classic minimalistic elegance in black and white, cutting edge technology born in 2016 and a burmestor surround sound that was truly superior.Tom not only helped make my decision making process quick and bang on with my personal style, prefernces and situation....he guided me most helpfully through the paperwork, insurance etc. A lot of it was done over the phone and mail where possible for my convenience.Special mention of the manager Derrick Fox who also helped my case for the lease go through after a lot of support and representation on my behalf.Proud to be a new member of the Mercedes Benz club....my first mercedes and my first car in the USA...and I will always be grateful to the 2 gentleman that assisted me...Tom all the way, with key inputs from Derrick.

Erika S

Mar 13, 2016

I have to say that I was so impressed with the Sales Person I dealt with. I was shopping around for about 2 weeks until I found the right sales person. He was very personable and profesional who listened to what I wanted and took care of it immediately. He made the process smooth and painless. He changed my whole perspective of a car dealer. He has a customer for life and will definitely send him all my friends and family that are looking for a car. I felt like I was dealing with a person and not a sales person. He has outstanding customer service skills.

Lucy

Mar 12, 2016

Must say that if it was allowed , our experience leasing our car last Saturday would have to be rate10 Stars ????????????????????We were lucky to have been assigned Allyson Gutman to help us with our new lease, she was very professional , attentive and caring , made the whole experience so simple, fair and enjoyable to the point that we had a good time with her , it felt like we new each other for years.We found an ANGEL, Allyson not only went out of her way to make sure we were comfortable with our lease decision, when I called her a week later to let her know that I had a flat tire and was very upset because I was not aware of all the type of tires that are in this cars, it took her 15 minutes to call me back and solve the issue to make make sure that we were happy with our lease.Will always come back to Allyson and will recommend her services to everyone.

Mike Oakland NJ

Mar 12, 2016

This is my second purchase. This dealership is outstanding and give 110% to make sure you are happy and that all your needs are met. From Sales Floor to Service Department Absolutely Outstanding!!My Sales Rep Paula Gaillard was very informative, and outstanding as well. She made me feel like I was part of the Ray Catena Family. I have recommended this Dealership to all my friends that are looking for a new car. And note - Ray Catena is not close to my home. There are several closer Mercedes Dealerships but not to Ray Catena's Outstanding Service. It's worth the trip for me. I can't thank them enough.Bravo Ray Catena - You have an Outstanding Staff and Dealership!Mike Haslett - Oakland NJ

MacPherson

Mar 10, 2016

Tom Cola Sales and Leasing Representative made our Mercedes-Benz purchase relaxing and enjoyable. He was friendly, attentive and knowledgeable resulting in the best vehicle purchase for our family. Tom took great pride in Ray Catena's philosophy of outstanding customer satisfaction. We will definitely work with Tom for future vehicle purchases!!!The MacPherson's

Jimmy Lin

Mar 9, 2016

Tom Cola very professional. he was very friendly and pressured to deal with. It was a wonderful experience at Ray catena Mercedes. hope will come back again soon.

KT

Mar 8, 2016

The Best car buying experience in the last 20 years. Great People!! Tom Cola was very professional, friendly and hassle free. It was a Pleasure, right from the day we test drove the car and took the car home and enjoying it every bit!!!!

AR

Mar 7, 2016

Ray Catena is a top notch, top shelf dealership, with top shelf staff all around and Paula G is no exception! We probably drove her crazy on the inside with questions and delays, but she kept her cool, gave us her undivided, unrushed attention for hours on end while she could have tended to other customers. This is our 3rd vehicle from Ray Catena (2nd with Paula) and we wouldn't want to deal with anyone else. If you want to be treated with the respect you deserve, visit Ray Catena and ask for Paula G.

CoJo boys

Mar 7, 2016

Vince Peluso Jr. Is a true professional,A gentlemen who knows his job very well, I never felt pressured but felt very comfortable in doing business with Vince Jr. He was very polite and gave all the attention a customer can ask for.You don't need to look elsewhere because he will give you the best deal possible out there, just ask for Vince Peluso Jr. at Ray Catena Mercedes-Benz and you will have the best car buying experience ever, I highly recommend Vince Junior, we love the c300 4matic Benz,Rob G.

Sbeanz

Mar 7, 2016

Great people and very professional, I felt right at home they don't pressure you at all and most of all they want you to be happy.

Zak

Mar 7, 2016

Everything was absolutely perfect and went very smoothly from the first initial call till delivering my car , I would diffidently recommend this dealership to all of my friends.

BillC

Mar 6, 2016

I have purchased several vehicles from Ray Catena Jaguar over the years and have always been satisfied. My experience with the Mercedes division was as professional and thorough as I have come to expect from the dealership. Our salesperson, Tom Cola, was knowledgable, professional and personable. I would recommend him without hesitation. The service department is second to none. This is a first class operation that strives for excellence at every level.

nickrego

Mar 3, 2016

Greg has been a super attentive salesman to me for over 7 years dealing with the Ray Catena Group. No issues, everything taken care of, and always looking out for his customers.I you want a Benz, go to Greg!

Starview

Feb 29, 2016

This is the seventh Mercedes Benz that I have purchased. Throughout the years, I have purchased from various dealers in New Jersey but this is my first experience with Ray Catena. Having left a competitive dealership earlier that day unable to make a deal, I stopped at Ray Catena and was enthusiastically greeted by David Wong. I explained to him my less than pleasant experience earlier that day and David responded by saying their loss in my gain. David quickly understood my needs and proposed a beautiful 2016 SL400. Thanks to Davids dedication to excellent customer service and total professionalism, we were able to agree on what I considered a fantastic deal! I will certainly return to Ray Catena and more importantly, David Wong when I am ready for my next Mercedes.

sparky 8851

Feb 26, 2016

We just took delivery of a new 2016 CLA . We ordered the car and it came in just perfect. From thetime of the order until delivery we were kept in the loop as to the status of vehicle and it was handled very professionally. Grigory Rozenfeld was five star sales person and would recommend him to anyone. Also the training person and tour of the great service dept was helpful.

marius

Feb 23, 2016

I had an excellent car buying experience. I called in looking to lease a car in mind and Matt Kratzer help me in every aspect to get me that vehicle without breaking the bank. I came in with the $$ figure and Matt worked with me to stay in that ballpark figure and lease the car that I wanted.I highly recommend Matt Kratzer and Ray Catena Mercedes Benz of Edison! Very highly!!!!

JA1

Feb 22, 2016

Matt Kratzer and the entire team did a great job helping me select the vehicle that was right for me-I highly recommend the Ray Catena Motor Car Team.

Tee-Jay

Feb 22, 2016

We had a great experience throughout the process of purchasing our vehicle. The process was very quick. There was no pressure and were treated with respect..

Tom and Jerry

Feb 22, 2016

Matt, by far was the most professional, ethical salesman I have ever come across . I felt listened to and accommodated in every way possible . I was treated with kit gloves . It was an amazing experience . All salesman should be mentored by him

Michele'smobileoffice!

Feb 16, 2016

From the very first phone call I found Anthony Marino to be Sincere & Outstanding in his level of Service!Excellent Dealership & Anthony Marino is Wonderful!

Lenka&Miro

Feb 15, 2016

The best experience buying a car! Everything went very smooth, quick, easy and professional. We would definitely recommend Tom Cola who made the whole process very pleasant and easy. Also the whole Mercedes Benz crew were very professional and nice to everyone. We love our new car :) Thanks Tom !!!

aron45

Feb 12, 2016

It is actually my first time writing a review ever, and for the sole reason; because I was very happy with the service I got, and was why I chose Ray Catena to be my dealership. Christina did great, she responded to any email/ phone call in no time. That made my transaction a breeze. We got all done in just a few hours. So here is what I would say. Ray Catena, helpful staff and always the customer in mind.Aron

Jdaniels

Feb 12, 2016

Tom Cola was hands down the best salesman I have ever encountered. From start to finish my experiance was excellent. Before even speaking about purchasing a vehicle he took the time to get to know me which I thought was great. Additionally Tom was super attentive to my needs and made sure that I had everything I wanted. As a young woman I was apprehensive about going to buy a car alone but Tom made me feel comfortable and confident in the fact that he had my best interest in mind. Definitely a Ray Catena customer for life.

HouseWifeOfNJ

Feb 8, 2016

Tom is by Far the BEST SALES MAN I have ever encountered with. He made sure I left with the vehicle I wanted and the monthly payment I wanted.

umpire410

Feb 4, 2016

We purchased my 2016 GLA250 From Ray Catena Motor Company in Dec. 2015. My salesperson was Grigory Rozenfeld. My wife & I visited the Edison dealership on December 25, 2015 (Christmas eve). Mr. Rozenfeld was very accomodating even though the dealership was closing at 1pm. We negotiated our deal after the dealership officially closed. Grigory remained with us throughout the time we were present at the dealership. We finally agreed to a price around 3:30pm. Throughout the purchasing process Grigory was very cordial and professional. He was very patient with us and explained the entire procedure very meticulously.My wife and I are very pleased with our new vehicle and will return to Ray Catena Motor Company in the future if we require to purchase another automobile.

Jaama1997

Feb 3, 2016

both father and son made it easy for my wife and I to make the best decision of our life to own the greatest driving machine in the world, Mercedes Benz. No pressure but great cooperation to reach a great deal of sale.

Vladimir

Feb 2, 2016

Leon P. is a very honest, knowledgeable and pleasant person to deal with.He gave a very reasonable price for my trade-in, and provided with some tips for saving money on leasing a new one. He even followed up with a couple of phone calls and addressed my concerns and questions.Best experience with this dealership. Will come back for my next Mercedes.

j7mendes

Feb 1, 2016

such a great experience , I loved it buyed my first car there with the help of Vince jr. the whole buying experience was done perfectly well I recommend everyone I know to go visit

AnthonyC3

Jan 30, 2016

Tom Cola and Ed Arbeit were very helpful. Worked hard and patiently with me to get the car I wanted. I would Recommend to anyone

Su

Jan 27, 2016

Vicent Jr. Is a professional, knowledgeable and excellent Sales person. He found us the Mercedes with all the options we were looking for, and made the whole process very smooth . He is very pleasant and thorough.

Madison

Jan 24, 2016

New Year! New Car!Thanks to Tom Cola and Dan Contrell, they were super attentive and displayed a level of customer service that is unparalleled. The Gentlemen wanted to ensure, I left the dealership with the CAR, "I" wanted and the PRICE, "I" wanted. The gentlemen further escorted me to another serviceman who demonstrated how to maneuver all the new and shiny bells and whistles. YESSS!!!! Did I neglect to mention my new shiny flowers!!!!! A fews days later, I received a follow up call, about the car, "do I like the car", if not we can...I am fan of great service, we can all spend our money anywhere, however, when, great service is coupled with an awesome car, I will continue to come back. " This is my second time around with Dan" .Thanks guys, Madison

hema22

Jan 23, 2016

Got a merc. from here with an amazing deal and the place was very nice. The guy Tom Cola was extremely nice and helpful person. he is very kind and make you go through from Everything you like. He explained me everything in details before i make the deal . i will recommend all whenever you thinking to buy a car plz see him .He is very professional and very helpful. I love their service .

R.Mitter

Jan 21, 2016

From walking through the door to leaving with the brand new s550, my experience was incredible. The place was very organized and made the whole experience very simple. I've purchased many cars before but never had this type of service... They gave me EVERYTHING I asked for! THANK YOU Dan Cottrell & Grigory Rozenfeld... You guys are the BEST!!

Kishore

Jan 16, 2016

Leased c300 as a birthday present for my wife. Tom Cola was extremely helpful. He patiently explained all features and helped me choose various options. He regularly follows up as well. He is extremely professional and very courteous.Overall very good experience. I will recommend him highly.

Alabama Fan KMiller

Jan 13, 2016

Matt Kratzer's professionalism, knowledge, patience and caring manner took away the anxiety from my first solo buying experience! Matt understood my unique situation and went out of his way to make sure I was happy and satisfied with my purchase. Matt represents the dealership well and Ray Catina is fortunate to have him on the team!

Magg of Edison

Jan 12, 2016

I had a great experience buying my Benz at Ray Catena of Edison, NJ. I went shopping around as my current vehicle is getting older. I can have another two years if I chose to wait. So I went with a lot of apprehension since I anticipated being pressured. But my husband had said "the good thing is you walk into one of these luxury cars dealers and no one ask you any questions." That was kind of true, but as soon as I walked into Ray Catena Mercedes Benz of Edison, Tom, my unbeknown future salesman greeted us and offers to help us around. After a thorough tour and information session we walked out without any pressure. I express interest in buying a 2015 ML350, but my husband was actually sending me alone to deal with Tom. Talking fear and nervousness! Is he really sending me alone? Maybe he setting me up to fail and therefore wait a couple more years before buying a car? So I went. Tom was very factual about the vehicle, it's features. He presented me two of the same model with different upgrades. Even though I couldn't have the more upgraded vehicle for the price I wanted to pay, Tom worked a great discount for me and sold me the other car at the best price I anticipated paying. More over the best work he did on my behalf was with the financing. Considering I have good credit he beat the rate of 2.59% my credit union offered me. The payments were still too high for my liking. So I increase the term. Tom surprised me by lowering my rate to 2.40% with the higher term. I was so very grateful for that, because I was comfortable with my monthly payments.Overall my experience at Ray Catena Mercedes Benz was wonderful. I appreciated Tom effort and kindness to not take advantage of me as a female car buyer, he patience in working out the numbers, and his enthusiasm in making sure that I walked out a satisfied customer. I must also say that everyone from the receptionist to the manager was very courteous and professional. I recommend Ray Catena, and I recommend Salesman Tom Cola.

Rojin318

Jan 6, 2016

It was a pleasure to work with Tom Cola. He is very knowledgable about the car. This was the first car we leased after being out of country for many years. The whole lease a new car process was very smooth and efficient. He even helped us with auto insurance. We will definitely perfer to work with Tom Cola again in the future.

sksk

Jan 5, 2016

This is our first M-Benz. Leon provided us with such exceptional service throughout the process. Never pushy -- we really connected to him. Treasure him!

mvp08976

Jan 5, 2016

Tom Cola was a pleasure to work with. He is responsive, smart and obsessed with customer satisfaction. I am very much looking forward to buying or leasing our next car through Tom.

jets55

Jan 4, 2016

Dealing with Tom Cola was a pleasure. I was honest with my wants, and he was honest with me and from the beginning, no games were played. We made a deal within an hour and it was one of the easiest transactions with a vehicle I've ever made. His honesty and courtesy made me feel secure in how things at Ray Catena are done. I will definitely recommend him to order people and will be back to purchase other cars.

Cocc

Dec 31, 2015

Tom Cola was not your typical sale person. I felt so conferrable with him. Getting to know us was more important than the sale. We spent an hour with him and did not even talk about the car we were interested in.(first time we meet). Me and my wife we getting hungry so we left never to talk about the gl550 we wanted. I tom called me the next day and I told him what I wanted to pay for the car he called me back in 20 min deal was made. The car was deliverd to me at my job as promised the following day, and they took my old Mercedes.Was the easiest car buying experience ever. Tom made this a really great experience, actually enjoyable..Got a great new car and a awesome friend. Thanks so much tomSincerely Chris Cocchi

DwightM99

Dec 31, 2015

I always dread purchasing a new car, but this time I was pleasantly surprised. I actually enjoyed the experience. Everything was fast, thorough and efficient at Ray Catena of Edison. I had the pleasure of working with Tom Cola for my recent Mercedes Benz C300 purchase. I went to six dealers to find just the right car for me over the course of several weeks. I wish I had just gone to Ray Catena first. The service I received was second to none. The speed in which I received my new car was amazing. I built the car, submitted it to them and drove off with it the next day at a fabulous price although they didn't have the vehicle in stock, nor was it at another dealer. I know they gave me a great deal, because I had been researching this car for months and had all the numbers worked out. I have been purchasing luxury cars for 20-years and this was the best experience I have ever had, although I have owned several Mercedes Benz's in the past. I look forward to buying my next vehicle for Tom Cola and Ray Catena. I highly recommend them to anyone looking for Mercedes-Benz in the New Jersey area.

amishp81

Dec 28, 2015

Great experience dealing with Matt. He was very friendly, honest and professional. He gave me the best price and did everything possible to get us the car we wanted. He even came in on his day off to show us the car. The customer service he provided was exceptional and I would definitely recommend buying/leasing from him.

MercedesE350

Dec 27, 2015

I had the pleasure of working with Vincent Peluso, Jr., for my recent Mercedez Benz purchase. I went to several dealers to find just the right car for me over the course of several months. The service I received from Vincent and the greater Ray Catena family was second to none. I should add that I am an especially selective (read: time consuming, annoying, indecisive) customer, and it took me four or five months to choose this specific car. Admittedly, that is a bit excessive. Nevertheless, Mr. Peluso was extremely patient and helpful and answered all of my questions. I know from the deal that they gave me that they could not have made too much of a profit off of this modest sale, however they treated me as though I was putting down two-hundred thousand dollars for their top of the line model. Vincent and his dealership did everything imaginable to get me into the car I wanted, and to make sure that I was happy with it. Even Mr. Catena himself thanked me for making the purchase. This is the seventh luxury car I have ever bought (first Mercedes), and it was by far and away my best buying experience. I look forward to buying many more cars off of Vincent Peluso, Jr., and the good people at Ray Catena. I highly and enthusiastically recommend them to anyone looking for Mercedes-Benz in the New York / New Jersey area. Even if there is another dealership closer to where you live, youre probably better off just driving the extra distance and meeting with Vincent and his people, even if it's an hour or two away. Other dealerships and salespeople rely on the car to sell itself. Vincent Peluso, Jr., and the good people at Ray Catena sell you on the car and the entire experience, and if they dont have the car you want, theyll get it for you. Go there first so you dont have to waste your time anywhere else.

globetrotter

Dec 22, 2015

For the time get go, I received straight forward pricing, active search for the car and its options I wanted, highly professional demeanor and sincere effort to make the transaction go smoothly. Vince Paluso Jr. is excellent in presentation skills and in helping the customer make the right decision for himself with out pushing in any way. Very satisfied customer.

Manwang

Dec 22, 2015

Had great experience with my Mercedes Benz ML 350 purchase from Ray Catena in Edison, NJ in year 2015. Knowledgeable; Professional; FriendlinessSpecial thanks sale representative: Christina !!!!David Wang

Chris

Dec 17, 2015

I am writing this review specifically regarding the outstanding service I received from Matt Kratzer.. I have been a Mercedes Benz customer for over 15 years and I have yet to meet a Sales & Leasing expert like Matt. His product expertise, courtesy, follow-up,, attention to detail, efficiency and excellent communication skills are very impressive. Not to mention his remarkable negotiation skills, he managed to obtain the vehicle of my choice within very stringent timelines, including plates all in an unbelievably friendly and respectful demeanor. Without a doubt I will highly recommend Matt from Ray Catena to colleagues, friends & family, he exceeds the Mercedes Benz customer expectations.

Da1162

Dec 16, 2015

I dealt with Tom Cola and Dan Cottrell and they treated me wonderfully.This is my 3rd time at Ray Catena, and I will be back.Thank you Tom, Dan and Ray Catena Mercedes Benz.

Arshad

Dec 15, 2015

I am in process of looking into possibly purchasing a new vehicle, with Matt being the designated Sales Officer. While the purchase is still in its decision making process, I have to admit that Matt is top shelf individual who takes the time to listen, digest and execute. I ran into Matt almost a year back and then later visited the dealership recently.Matt, as one would say comes from "excellent stock", a well mannered, sharp young gentlemen who has all the necessary traits of shining in any career he may undertake. His follow through and follow up is second to none.Whether I purchase a vehicle or not, the experience with Matt has been very pleasant and certainly A1 !!!!I wanted to take this opportunity to wish him the very best for the holiday season and lots of luck in all future endeavors.

RamVIjay

Dec 14, 2015

Vince was great and provided a great buying experience for my family This was our first Mercedes and he did a great job of really understanding our needs/requirements and getting us into what we wanted. We are thrilled with our purchase and attribute this to Vince.Ram V

Kiranm

Dec 12, 2015

Tom Cola at Ray Catena was excellent. He was patient and helpful through out my leasing process. Gave me the time and attention to make the usual (painful) car buying experience in to a pleasurable one!! Tom is great!!

delysiays

Dec 10, 2015

Tom Colais a very professional and caring dealer, he helped me to pick nice GL, I was very pleased with my experience at Ray Catena and especially with Tom.

has

Dec 10, 2015

Vincent is professional with his work, he can bring his expertise and passion to work, and has a very quick response for any of my question through email.

SamanthaG

Dec 10, 2015

I was very happy with the service I received from the dealership, especially due to the salesperson Grigory Rozenfeld. He helped me find a vehicle that was exactly what I had envisioned and assisted me in the whole process in regards to understanding what the vehicle can and can't do, as well as all insurance options to make sure that I'm taken care of. I have yet to have such an experience, so I will say that I highly recommend him as your sales associate if you plan on purchasing a vehicle from Mercedes Benz in the future.Thank you!

MsWAJ

Dec 8, 2015

I was very pleased with my experience at Ray Catena and especially with Tom Cola, he went above and beyond to make sure I got the car of my desire. This is my third lease with Mercedes Benz and first with Ray Catena, always went there for servicing since their servicing department is wonderful and is closer to my home, however, when I went to lease for the first time, I was not greeted in friendly manner. Did lease at another location and met Tom Cola, happy he is now with Ray Catena.

Red sox fan

Dec 5, 2015

Very professional. Made car leasing , which in other dealerships is often stressful, easy. Staff is well trained, respectful and very helpful. I would highly recommend my sales rep Anthony Marino.

DL2015

Dec 4, 2015

Just leased another car from Ray Catena's dealership. I started on the phone with Grigory Rozenfeld and he was so ridiculously unprofessional (not answering my questions, constantly interrupting me and raising his voice, not letting me to speak, pitching some well known facts) that I almost decided not to buy from this dealership. I escalated the matter to the General Manager (Robert Alfonso) to let them know that this person is hurting their business, and he took personal interest in my case and fixed things right away - it took him 2 minutes to make me feel like I'm in good hands again. Then Robert introduced me to Tom Cola. Tom was very thorough, straightforward, and at the same time fun to work with. He was straight to the point, withought used car sales techniques presented by Grigory. I was actually very surprized by Grigory's attitude, as I dealt with this dealership in past and all staff were very professional. To make long story short - I'll be back there for my next car, but will make sure to stay clear of Grigory.

Mistymoo

Dec 1, 2015

This is my second car I've bought from Leon. Couldn't be happier with both experiences. Made what can be a stressful purchase very easy. Would recommend Leon in a heartbeat.

Ilene1

Nov 30, 2015

We recently leased a vehicle from Tom Cola. He was a pleasure to deal with. He made the car leasing experience pleasant. We highly recommend speaking to Tom about your next vehicle.

Akoval

Nov 28, 2015

At Ray Catena I have worked with Antony Marino who provided with the best experience to buy a new car. His knowledge and commitment to customer satisfaction undoubtedly created relationship I will never forget. I will definitely come back to him and Ray Catena for my next car and recommend to all my friends!Good luck in business for many years to come!

JRC

Nov 27, 2015

I just recently leased my 2016 GL 450 from an 2014 ML 350. The dealer (Tom Cola) did an great job facilitating the transfer of my old lease to the new lease with minimal issue. The front desk staff along with the management were extremely courteous and made me feel at home. It definitely made the drive from Brooklyn very worthwhile to get this new lease.I have never done business with this particular dealership before, but after the experience I just had with them, I recommended my parents to get a GL 450 as well! I will be a customer for life.Great job guys!

presley72

Nov 24, 2015

I recently had the pleasure (11/16/15 & 11/17/15) of leasing my first vehicle from Ray Catena Mercedes of Edison, and what a great experience it was! I stopped into the dealer to just very quickly glance at a few vehicles and maybe jot down some prices, as my existing lease was not up until January 2016. Upon arrival I was greeted by a very friendly receptionist whom ensured me I would speak with a sales person in less than (10) minutes. As I reaffirmed my intent was only to quickly glance and that I did not want to waste anyone's time, she assured me I would not be wasting anyone's time, with a smile to boot! Within ten minutes or so, as I walked the showroom, I was greeted by Allyson Gutman, who came with a friendly hello, a smile, and a great persona from the start. I explained my intentions (or lack thereof) to Allyson and without hesitation, Allyson was extremely helpful and most interested in ensuring I was getting the detailed information I desired and moreover, was in no way pushy or "salesman" like in any way. (as I am a Global Sales Director for a tech company, this was important to me...) Additionally, throughout the course of my conversation with Allyson, we came to learn we have a mutual acquaintance, which made me feel even more comfortable than I already was, and that certainly helped to drive our conversation (and my experience) in even more of a positive, pleasurable way!Working with Allyson throughout my leasing experience was nothing short of fantastic! Allyson is extremely knowledgable about the product(s) she is selling, and she was eager to share that with me. When it came to price and negotiations, the process was easy, non-stressful, and Allyson worked with me, in detail, in order to get me into the vehicle I was interested in, even in lieu of the fact that I came into the dealer with no intentions of getting anything. That, to me, goes to show what kind of person (and representative of Ray Catena) Allyson is. I can assure you, I will be back to get another vehicle from Allyson after this one!I would highly recommend Ray Catena Mercedes of Edison, more specifically, Allyson Gutman. The entire experience was spectacular, and the enthusiasm that Allyson and the rest of the folks at Ray Catena bring to the table are second to none!Cheers to Allyson and Team!

Santo15

Nov 21, 2015

Tom Cola was the best sales person I've ever had the pleasure of working with in my 40 years of buying or leasing cars. He was knowledgeable, experienced and straight up. I never felt pressured or intimidated. During my time with Tom I always felt he was working for me and not the other way around. He worked hard to get me into the right car with the right terms and conditions. It was also clear he was respected by his management and likely one of the top salesman in the dealership. The dealership was impressive, had an amazing selection of cars both new and high quality used in their inventory and the showroom and customer accommodations were top notch.I will be back and will refer friends and family to Tom and Ray Catena of Edison.

Sohamd

Nov 20, 2015

Leon was the best and he worked hard to give us the best service .I definitely recommend him to others .we had the very good experience over there .

angrycustomer

Nov 20, 2015

Ten days after my car was completed a major service in this dealership in Sep, the battery went bad twice. We brought the car back to this dealer to check. They changed the battery without a price quote and charged us for battery plus $200+ of labor fee. We asked the reason for this charge and questioned why the problem happened in 10 days after the major service. We got a Very Rude attitude and shouting from the service adviser and the worst Service Manager we have ever met. Showing no respect to customers at all. It is hard to believe a horrible Ray Catena Way of service!

DoctorE

Nov 19, 2015

Greg Giordano is a class act! After dealing with many sales professionals, I like him the best! Go buy a car from Greg, and don't accept the first price, cause he can work with you and get you in the car you want!Doc E

jillayork

Nov 19, 2015

Works very well with clients... Has a very warm rapport... Is an empathetic and focused listener... Follows up... Clearly enjoys the "people" aspect of his position.

nausheeng

Nov 19, 2015

Theres nothing like the peace I had when dealing with Tom Cola. My Mercedes benz consultant , He instantly developed a report with me , helped me make the wonderful decision of buying a world class car , he is indeed a very experienced guy in his field , took the time to make sure I understand what my vehicle needs, why its needed, and the process to expect. I can trust him which is priceless. Hope to have a great relationship with my car and ray catena and of course you Tom :).please upload your pic :)

Ukraine007

Nov 17, 2015

WOW. Anthony gives great features when I buy car. He show me trunk. He show me seat. I like car. It has nice wheel. Many person fit in seats. The air blow colds and hots. I like this feature. When I drive car, it say F for full. Why car ding, no seatbelt. In Russian car drives people. In USA people drive car. Car hot like fireplace. My mother say, Buy this car now. Anthony made happen. Great price!

ThePoPo7

Nov 16, 2015

From the moment we entered the experience was first class. Greeted properly, offered beverages, and guided accordingly. The purchasing process was smooth and the salesperson (Anthony) was very professional. We even had a great training on our new car. I would highly recommend Ray Catena!

Stephen

Nov 11, 2015

I would like to express my gratitude and thanks to Mr Tom Cola, who went above and beyond to make sure we were comfortable in our sales experince. Tom's motto is to amke sure one is satisfied in their purchase. His quality of work shows that Ray catena is the place to go.

mblonglife_0691

Nov 10, 2015

I would like to express my sincere satisfaction with my purchase experience at your dealership. In particular I would like to credit your highly skilled representative, Allyson Gutman, who provided me with exceptionally superb assistance. She took into account every comment and issue I provided her. She tailored my visits to the times I needed on my very busy schedule. In addition she allowed me to perform multiple test drives during the day and night so I could complete my performance checks. I certainly would pin my satisfaction on her outstanding attention to every detail I raised and in addressing each to my complete satisfaction. I believe Allyson brings an excellent caliber to the dealership. She clearly stands out as an outstanding representative to work with.

AS620

Nov 9, 2015

Christina provided a great experience. She was knowledgeable, courteous, friendly and just provided a very easy & pleasant experience. She totally exceeded my expectations & I will absolutely recommend her & Ray Catena to anyone looking for a Mercedes.

eric

Nov 9, 2015

Vince Peluso is very knowledgeable about every aspect of Mercedes, very friendly to talk to, and an excellent sales person. Vince answered all questions we had, knows and found what we wanted. We bought a 2016 Mercedes E350 a few weeks ago and my experience at the dealership was outstanding. Your firm should be very proud of having an employee like Vince.

auto112112

Nov 8, 2015

Both Father and Son helped us out and it was great! No pressure sales at all from start to finish. Will go back and send all friends and family. Thanks again and hope to see you guys soon. Great bunch of guys!

Xstew65

Nov 7, 2015

Surrounded by all of those beautiful, expensive Mercedes and other potential customers, I was amazed at how much time Greg devoted to little ol' me and my purchase of my FAR LESS expensive dream car... The Smart Car. I first saw it in France years ago and fell in love. Now that I am retired and no longer driving long distances, the time was right for that adorable little car! My positive car-buying experience speaks highly of the Ray Catena organization and Greg in particular.

sixto62

Nov 6, 2015

we had great experience with Tom Cola,he did everything to make the transition go smooth with my bank and insurance company.We always used a different MB dealer but we are going to become part of the Ray Catena family because our experience was so amazing.

Jack12390

Nov 6, 2015

Vincent is a wonderful, knowledgable and patient salesman. He was readily available to answer any questions before I even confirmed that I would buy this beautiful S550 Mercedes Coupe. He always returned phone calls in a timely manner. I was so satisfied with his service that I'm thinking of buying a smaller Mercedes from him for my wife.

Anand10822

Nov 5, 2015

We stopped by to take a look and walked out with a new E350. Service and experience was excellent from Tom Cola. I am very happy with my purchase and will go back to them for my next car.

Maniza Ismat

Nov 4, 2015

My husband and I went to get my first Mercezes and we had a wonderful service and experience from Tom Cola, our sales guy at Ray Catena. I will definitely refer our friends to Tom. He helped us deciding on the exact car I needed. I am loving my car now!

Artie

Nov 2, 2015

Without a doubt, this was my best car-buying experience. Matt Kratzer was knowledgeable, helpful, and absolutely professional. The dealership made me feel welcome, and valued as a potential customer. I was totally impressed by the overall experience, as everything I'd heard about dealing with Ray Catena was proven true. Thank you Matt!

Jax

Nov 1, 2015

Such an amazing experience from start to finish. Anthony Marino made process so simple and easy. I've passed Ray Catena numerous times as a kid hoping to one day own a luxury vehicle. Anthony Marino made that dream come true and I thank everyone at Ray Catena who made that possible!

Jenn Chandler

Oct 31, 2015

My experience with Tom Cola was the easiest car purchase experience I have ever had. He is a friendly, knowledgable car dealer. He made the process easy and painless. I would highly recommend him to my friends and family. My family and I will return to Ray Catena for our next car purchase thanks to Tom Cola and the Ray Catena Family.

Kash B.

Oct 31, 2015

This is my 2nd vehicle purchased from this dealership. The level of customer service provided by the salesmen never ceases to amaze me. From the first minute, my sales experience was top notch. My sales person, Matt Kratzer was very responsive to my needs and he found the perfect vehicle for my wife. Buying a car can be stressful and can cause anxiety; however, Matt made my sales experience hassle free/pleasant. I highly recommend Matt and Ray Catena. Overall, I am extremely satisfied.

rperiut

Oct 31, 2015

After visiting 4 MB dealerships (mainly in Bergen County area) I finally got a salesperson (Paula) at Ray Catena, who gave me a straightforward deal, for the price I was asking for. She was super efficient, explained everything to me, and no beating around the bush. Suffice it to say, it is here where I'm going back, and also the place where I'm going to recommend my colleagues and friends.

Brittgee

Oct 30, 2015

When into Ray Catena, I was introduced to Anthony Marino. From the get go he was upfront and honest with me. I have been searching cars for the past several months and every time I visited a dealership, it was the same story and constant aggravation. After meeting with Anthony, I knew this process was going to be smooth sailing. After looking at a few different vehicles, Anthony was able to find me my perfect match. I had no surprises, I honestly could not believe the way he went above and beyond. Anthony is such a great asset to this company. I would highly recommend to anyone looking for a Mercedes Benz. I look forward to meeting with him again for the next one.

cinman655

Oct 29, 2015

As a repeat customer of Anthony Marino I followed him to Mercedes and once again had a most professional, wonderful and excellent experience. It is because of him that I came to Ray Catena Mercedes. He was thorough, knowledgeable and passionate about his product. Car buying is usually stressful but with Anthony all that stress is relieved and I know that we are in good hands. He is an upstanding and professional young man who any organization would be proud to have.

joe from staten island

Oct 28, 2015

i recently visited ray catena mercedes located on rt. 1 in edison n.j. i interacted mostly with sales reps allyson gutman , and greg giordano. both offered me outstanding service. they were very informative and provided me with a lot of information about the vehicle i had interest in. since it was a significant investment, i visited the dealership a few times looking over the car and test driving it. they were very patient and didnt pressure me in any way. i was also assisted by the sales manager dennis adams, and support staff damian yodice, and dan flores. a very impressive team. im glad i found them. check them out for yourself. they are good people.

Adriven1

Oct 25, 2015

Grigory Rozenfeld and Ray Catena Mercedes were truly exceptional!Grigory helped us with his patience, care, and concern to make the decision to buy a car we are now so very happy with.He took the time to answer all our questions, show us our options, and highlight opportunities. The financial side of the experience was pleasant and met our needs.We each shared some personal stories and the personalized buying experience was our best yet.We are so thankful for the service and treatment we received at Ray Catena and from Grigory, andrecommend them to anyone planning to buy a car.

PIPELAYR123

Oct 25, 2015

Tom Cola was a pleasure. Very informative and catering considering I walked out of Mercedes Brooklyn and traveled all they way to NJ. He kept my 9 year old entertained. LOL

JennMo

Oct 24, 2015

After some extensive car searching, dealer hopping, and brutal negotiations I did one of those online inquiries for several car makes.. The next day I got a call from salesmen Tom Cola at RC MB, I told him my numbers and the cars I was interested in. He called me back the same day and amazingly found a way to make it happen for me ! What a great gift to myself, a gorgeous GLK truck! I appreciate that Tom didn't make me do the 500 back and forth visits and there were no secret fees or additional costs.

rt626

Oct 23, 2015

Tom Cola treated us great and Ray Catena is a wonderful place. I will recommend both to everyone. I will be back again very soon.

Lori

Oct 22, 2015

Leased car through Victor Kaczynski, Sales & Leasing, who provided top notch customer service. He and concierge (fantastic, but forget his name) were very knowledgeable and thorough.

samcat12

Oct 21, 2015

We dealt with John Farrell who was up front and not a "Used Car Salesman"We had a bad experience with MBenz of Brooklyn where it was clear that it was a bait and switch .I sell hi end real estate and i would go back to them for another carRick WohlfarthNYC

RobinAboyoun

Oct 20, 2015

Wonderful, told the dealership what I wanted in my car. They delivered the car the next day to my office. Perfect condition. Love driving the car.

Sandy06

Oct 20, 2015

My salesman Tom Cola was the best! His knowledge and expertise made my decision to buy my Mercedes a no brainier. I couldn't be happier or more satisfied with the service and attention Tom provided...the best and easiest experience I've ever had buying a car!

Joseph409

Oct 20, 2015

I leased a ml 350 thru Tom Cola. Made sure i was happy and took care of me like family. Gave me a great price from the begining . No games .

Philip

Oct 20, 2015

Extremely knowledgeably, polite and sincerely interested in meeting the expectations of his/her client. Without question, I would recommend Leon to anyone I know. If you have any additional questions, please feel free to contact me at 732-261-7650 and again he was awesome and I'll be back.

Bob808

Oct 15, 2015

Found the C350 coupe I had been searching for and dealt with Matt over the phone because we are about 140 miles from Edison. Worked out costs over the phone & every thing was as he said when we arrived. Great car, great buying experience with Matt. Also great experience learning all the features with Paul. Ray Catena is a wonderful MB dealership.

Slbasile

Oct 15, 2015

This was my first Mercedes purchase, and my experience at Ray Catena Edison couldn't have been better! Anthony Marino made the entire sales process seamless and hassle free. Loved that I didn't spend my whole day at a car dealership, in and out in 3 hours!!! By far, the best car buying experience ever. I would recommend your dealership, and Anthony, to anyone considering purchasing or leasing a Mercedes. Excellent job!!!

Aftab Aziz

Oct 14, 2015

Our first purchase of Mercedes S550 2016 with Mr.Tom Cola at Ray Catena, I have been to many dealers, however Tom Cola has been one of the best salesperson I have come across. He provided us with amazing service even after I changed my mind a couple of times, he was still very cooperative. He has dealt with us very professionally, giving us his entire time and a great deal.Aftab Aziz

mkashyap

Oct 14, 2015

Had picked a car online which I had already test driven. Sales guy contacted me as I was a serious buyer and we negotiated on the phone and agreed on a price. Went to the dealership and put a deposit in. Next day, I get a call from the sales associate and notified that the manager will not sign off on the deal because the price was too low. Well maybe they should have discussed BEFORE taking my deposit and agreeing to it. Will never go here again and make sure none of my family and friends go here either. They just lost a lot of business.

Ceil C

Oct 11, 2015

This was my first Mercedes purchase, the experience at Ray Catena Mercedes particularly with sales representative Vince Peluso Jr was comfortable, relaxed and pleasurable experience, he was not your typical salesperson rushing you to make a sale. He answered all my questions about my new 2016 C300 Mercedes, his knowledge of the vehicle was very impressive, he was very patient and thorough. The color I was looking for (Diamond Metallic) was a difficult color and there was no cars in the showroom with that color, Vince made an effort to show me a sample display of the color so I could see it in person, most sales reps. would tell you to look it up on the internet. This will not be my last Mercedes purchase and I will definitely buy from Vince Jr. again.

cal1231

Oct 10, 2015

Vince was very professional and helpful during the whole purchasing process. He paid attention to details and followed up on questions we have. We are very satisfy with his service and highly recommend.

S marcario

Oct 10, 2015

Vince helped me locate a difficult to find color combination on a GL450. Despite being from out of town Vince made the transaction seamless. He was prepared, diligent and provided outstanding service above and beyond the call of duty. Having dealt with many sales people over the years Vince stands with the best. I recommend without reservation.

Morgan Vazquez

Oct 9, 2015

Followed our Salesman, Tom Cola from a previous dealership. This was our second car we purchased from Tom and he truly is a nice guy who cares about customer satisfaction. He calls to make sure everything is fine and always leaves his number to call him if ever a problem. Purchasing a car can be stressful with numerous questions but Tom Cola is very knowledgeable and always more than willing to help make it a great experience!

Babeeb0o17

Oct 6, 2015

This is the second car I have purchased with Tom and he was a pleasure to deal with. He is a very motivated salesman and he works with you. He always provides 5 star service. He is reliable and honest. Tom goes above and beyond for his customers!

andrae riley

Oct 5, 2015

Tom Cola went above and beyond to give me the best service possibly. He took his time and explained everything to me in a professional manner that was clear and concise. this is my second car that I bought from Tom Cola and it won't be my last. Tom Cola made my experience of buying a car easy for myself, and also my family. He took his time to explain everything and dealt with me in a professional manner. Fast, friendly, reliable services.

LJeida

Oct 5, 2015

We are repeat customers and found that Ray Catena has the most power to get the car that we want. Initially working with Robert Pandolfo and ultimately working with Tom Cola - were both a delight. Tom is not aggressive and pushy, but understanding and patient. He understood what we wanted and what our bottom dollar was. Although Ray Catena has a huge inventory, what we wanted was not available there. Tom was able to find our car and have it delivered to Ray Catena of Edison for us to pick up. In addition, the dealership is well kept, organized and clean ( including the showroom, the waiting area & the restrooms).

DLJenks

Oct 4, 2015

Being a young twenty year old entrepreneur purchasing my first car I with no credit history I was a bit nervous when I first walked in. As I was browsing Tom Cola was assigned to me for at first I appeared to be a walk in. My mind was set, from the start I wanted and needed a vehicle. Toms guidance through my whole process made me feel very cared for and also respected. Treated me like I was his own Son, knowing this was going to be an expense he was able to show and have me realize what I "needed" instead of just shooting for me to purchase something I possibly couldn't afford. Highly experienced and a pleasure to work with, Happy I was able to pull out a brand new C Class for my first dealership experience.

frank430

Oct 3, 2015

Christina did what was needed to bring me into the dealership. She is the reason I bought from Ray Catena! I will direct my friends and family to Christina!

FUDO

Oct 2, 2015

PAULA GAILLARD is the most disrespectful rep I have ever come across !! Someone in that dealership better have better supervision over their internet reps, Paula couldn't care less if she earned by business or not. FYI I was planning on buying 2 cars but thanks to PAULA you lose!! Don't go to this dealership , we work hard for our money go somewhere were they treat you with respect. PAULA sales is not for you , try Walmart !!

misdora

Oct 2, 2015

Thanks Tom Cavallino for the time, patience and knowledge you had dealing with us getting our new C300. You made it very easy. Great Salesman.

NewMLowner

Oct 2, 2015

We started out looking for a Certified Pre-Owned 2013 ML 350, ended up buying a 2015 ML350. Tom Cavallino was a pleasure to meet and deal with. Very personable, answered all our questions and never felt we were getting the run around.Don introduced us to all the features of the car. Gave us his cell number should we have any further questions. A true gentleman!The tour of the service center was quite impressive.

FarrahRB

Sep 30, 2015

We recently purchased the CLA-250 last week from Tom Cola. My experience with Tom Cola and the Mercedes Benz in Edison,NJ staff was nothing less then outstanding. Tom was very professional and knowledgeable with all of my concerns. Tom took his time to answer all of my questions and was very patient with us. Without any sales pressure, Tom made my decision simple and easy. Tom gained my trust and confidence and made my experience amazing!! I would definitely recommend Tom Cola to famiIy/friends and to anyone who is looking to purchase a car. Quality service and customer service excellence has been achieved. I'm soooo in love with my car and I'm very satisfied. It was a pleasure working with you, job well done..thanks once again.. See you soon!!

lilchickn

Sep 30, 2015

Great experience purchasing my 2016 E350. Anthony Marino made my purchase simple and easy. He is friendly, knowledgeable and got me the best deal without even stepping into the showroom. He is one of the best sales people I have come across. He went above and beyond a standard salesperson to get me exactly what I wanted. The type of service I was given throughout the whole process would make anybody come back. I would recommend Anthony Marino to anybody I know. He did an excellent job and I really enjoyed working with him.

reemnish

Sep 29, 2015

Christina is very passionate, friendly and excellent sell person I ever met. I did not feel any pressure or confusion and she helped me all the way through.... She is awesome. Christina you really make me feel comfortable and will make sure to bring anybody from my site to you.Thanks

venkatesulu

Sep 28, 2015

My latest purchase was just as smooth as all the rest.Just want to say that I have had a great experience purchasing my New Gl 450 2016.Matt Kratzer made my purchase flawless and easy.He is friendly, knowledgeable and got me the best deal.I always feel welcome and valued as a customer. He is one of the best sales person i have came across.He went above and beyond a standard salesperson to get me exactly what I wanted. The type of service I was given throughout the whole process would make anybody come back. I would recommend Mr. Matt Kratzer to anybody I do and do not know personally. He did an excellent job and I really enjoyed working with Mr. Matt Kratzer and I will be back for sure.And our thanks too Mr.paul the delivery specialist, who explained about technical specifications in detail.By Venkatesulu batchu from Towaco,NJ

GB

Sep 28, 2015

Always great to deal with Ray Catena. Even better now with Tom Cola. I have bought cars from Tom in the past. He always makes you feel like he's working for you. Able to call him on any issue, not just the sale. Always helpful.

david and julie

Sep 22, 2015

This our fifth purchase of Mercedes. Three were from Brooklyn. Our last two were from Ray Catenaand we came back a second time is because of the great experience we have had.Leon Pereldik was our sales rep and was just a pleasure to deal with. He is so informed about the product he was selling and patiently answered any questions with ease.The process was very simple because he handled all paper work in a quick and professional manner.It felt more like dealing with a family member than a sales rep.We will definitely return to Ray Catena in Edison for our next purchase.David and Julie Flannery

Leo

Sep 22, 2015

My wife was looking for a Mercedes Pre Owned vehicle and Ray Catena was the word on the street. When we entered the dealership we were amazed at the quantity of all of beautiful Mercedes vehicles on display.Tom Cola was the sales rep who assisted us. Tom walked us through the various options and was very professional and knowledgeable assisting us in our decision making.Great experience working with Tom who has made my wife very proud to be a new member of the Mercedes family. We recommend anyone that is looking for a new or used Mercedes Benz to visit Ray Catena in Edison and ask for Tom. Leo and Celia

nana

Sep 20, 2015

Derrick was an excellent sales rep. He patiently answered all our questions to our satisfaction . All buying experiences should be as easy as great as this one. I give Derrick a 10+ Thanks Richie & Cathy McGill.

sofiayonas

Sep 17, 2015

My husband and I had a great experience buying our first Mercedes Benz! We will be definitely coming back for our second car in the near future! Tom Cola was very helpful and worked really hard with us!

sandradeebrick

Sep 16, 2015

Came into dealership looking to lease new truck. Sales rep was Matt Kratzer. Had a great experience dealing with Matt. He followed up several times after I had vehicle. Very satisfied with this dealership.

Lien

Sep 16, 2015

Ray Catena is a beautiful and clean dealership! I stopped by to take a look at a CLA 45 AMG without any expectations or even looking to make a purchase. Just wanted to play in a CLA to see what it was about. Found a beautiful CPO 2014 CLA 45 and Tom Cola introduced himself for assistance. Tom was very friendly and gave me the space needed to look. Never any pressure for anything unwanted, he helped with every question with patience and professionalism. Ended up working out the price and Tom helped greatly with financing terms. Ray Catena let me take the car home to show my wife and talk it over. This was an excellent and no pressure way of letting us discuss in private and look over the car in person. In the end, I made the purchase and Tom has been great with assistance even after delivery. I highly recommend Tom Cola at Ray Catena MB to anyone!

NRShah81

Sep 14, 2015

My wife and I had a great experience with Tom Cola. We found a ML350 and had a price in mind. Tom worked hard to get us the car for the price we wanted. He was very friendly and kind. He wasn't pushy at all. Would recommend family and friends to Tom and I know I will be seeing him soon to make another purchase for myself!

Berik

Sep 13, 2015

I had a great experience dealing with Matthew Kratzer.No games Straight to the point Quick, professional.Promised a lot and delivered 110%.Ilya B.

PT

Sep 13, 2015

I am an out of state buyer and I was able to deal everything over the phone with Tom Cola. Tom kept it simple and straight forward. And above all he kept the word and everything was as expected when we arrived to buy. The whole buying experience was smooth and comfortable. We believe Tom did a great job!!!

JPM67

Sep 11, 2015

I recently went to purchase another Mercedes Benz. I usually get my cars from either contemporary or freehold Mercedes because they are local to me. This time I around I was recommend to a gentleman by the name of Anthony Marino at Ray Catena. I called him and he had already exceed the bar. He was extremely professional, knowledgeable and mature. When I was on the phone with him I thought was an older guy. I was shocked when I heard he how young he was. The vehicle was for my daughter and he was really helpful with my transaction in helping me pick out colors, options, etc. when I finally picked the car I wanted, He even delivered the vehicle to my home with a red bow in the window. I was truly impressed. Finally there is someone out there that is not your typical salesman. I would highly recommend Anthony Marino to whoever is looking for a new Mercedes Benz.

NJFlyfisher

Sep 10, 2015

We were in the market for a Mercedes Benz SUV and heard that Anthony Marinohad a outstanding reputation as a straight shooter in the auto sales industry.Anthony topped our expectations and not only is a straight shooterbut was a fun, easy going guy to work with. I wish more sales professionalswithin the industry were like Anthony.Our overall experience was great and Anthony showed great patiencewith all the stupid questions we asked of him!

dk

Sep 9, 2015

My family and I have purchased 5 vehicles from Ray Catena Infiniti over the past 4 years. We have dealt with the same salesman over that span. My wife's 2012 Infiniti FX lease was up, and it was time to get a new one. When I went to the dealership i found out that our salesman, Anthony Marino had been moved next door to Mercedes. Even though our experience has been great at Infiniti, because of the outstanding service and helpfulness of Anthony, we went to Mercedes. As usual, Anthony put together a great package for a new Mercedes ML350 and we were done. I think there is no better dealership, and no better salesman than Ray Catena Mercedes, and Anthony Marino. Great move by Ray Catena moving Anthony to Mercedes, He is a great asset and a better person.

Frank C

Sep 9, 2015

My father was in the market for a Mercedes Benz so I told him there is only one place he should go...Ray Catena!!! I have leased from Ray Catena in the past and it was nothing but the best customer service from the sales dept to the service dept so why not try again. When we got to the Edison dealership we met Anthony Marino. Young good looking guy dressed like a true professional. He was very patient with my dad. Dad likes to ask a lot of questions and Anthony answered everything. He made my dad feel confident in the choice of car and definitely for choosing Ray Catena. Anthony makes you feel at home and is honest about everything. Ray Catena is extremely lucky to have Anthony working for them. He will definitely be working in their corporate office some day. He is the type of professional that you can trust and he will make sure things are done right!!! As Anthony was getting the paperwork ready we had the pleasure of meeting his manager Robert Alfonso. A true gentleman. Very down to earth and wasn't your typical sales manger type. It came time for my dad to see his new car and we met Damian. He showed my dad the car for over an hour. My dad actually knew how to use everything before he left. Damian really took his time and did a great job. It's needless to say that Ray Catena has earned customers for life.

JoeCarlucci

Sep 9, 2015

Everyone on staff here was 100% professional. They truly give you the personal attention you deserve, even while there were plenty of distractions that could have swayed their attention. I'll most likely never get a car anywhere else- thank you Bob, and everyone else on staff!!!

Happy customer

Sep 8, 2015

We recently purchased a new car at Ray Catena Mercedes. Allyson Gutman was by far the best car salesperson we ever dealt with. Knowledgeable, helpful, and patient - no high pressure sales tactics. The entire experience was great. From the size and style of the showroom, selection of new and pre-certified used cars, to the receptionists; and of course Scott, delivery consultant who explained and demonstrated how the many features of the car worked.

Justinp23

Sep 8, 2015

I had a terrible experience with Ray Catena Infiniti in Edison on 9/28. I called my salesman at Ray Catena Mercedes of Edison, Anthony Marino who I dealt with 3 years ago at Infiniti to tell him what happened a week ago at Infiniti. He tried to get me in a Mercedes right away , but the deal did not work. He then called me Thursday of the same week to advise there is a new program and would I mind if he worked up numbers to see if we can make something work. The numbers worked. Anthony wanted my business and worked hard to make something work unlike Ray Catena Infinit who lied to get me into the showroom and then could not hit the numbers they said they could hit over the phone. Anthony is an honest salesman that works very hard to sell cars. He listens and is not pushy which is very important to me when I am looking to buy a car. He is a true professional and is the reason why I went with a Benz.

Duceman33

Sep 7, 2015

I have never had a new car experience be so quick, painless, and satisfying. Hands down, they are the best- from Mike in service who has coordinated all service and repairs to Mia and Nick who helped me step into a 2016 Mercedes in less than an hour they all give 5 Star , A-plus service. Thanks!!!

Paul0102

Sep 6, 2015

Tom is very professional and very courteous to customer. He is an excellent sales ref. and Ian happy to recommend friends. Keep up the good work.

JuliaHu

Sep 3, 2015

When I stepped into Ray Catena Mercedes Benz of Edison, I still didn't decide on which car that I should get. But Tom Cola provided very professional advice and great service. I am very satisfied with my new Mercedes vehicle. Thank you for your help!

Yelena01

Sep 3, 2015

I was looking for fully loaded E350 and was able to find both excellent deal and wonderful buying experience with Matt Kratzer at Ray Catena MB of Edison.Matt went out of his way trying to accommodate all of my requests, pricing out different models, options, colors, etc. Matt is honest, hard working salesperson who will get you in the right car at the right price.

MB family

Sep 1, 2015

Matt is the man. An honest, low key guy. Made the process of buying our MB GL 450 an easy event. Buy from Matt and no one else.

vince24

Aug 31, 2015

This was a fabulous car buying experience made even that much more fabulous by Vince Peluso, JR. He is an excellent representative of a quality dealer and iconic brand. He was on top of everything, from finding us exactly the right car to getting us a very satisfactory deal which included a veterans discount for which I did not know I was eligible, and finally delivering our car with the class I would only associate with Mercedes.

utkarshsahu

Aug 29, 2015

When I went to Ray Catena Mercedes Benz of Edison, I was sure that I'm just gonna have a look at some of the cars, get some price,offers and get out to see other options. But what Tom offered me, I just couldn't turn it down. He understood exactly what I wanted and actually offered more than that with a reasonable price. I took 2015 C300 and have almost every option in it. Tom will try to help you in every way he can and he respond to every tiny doubt you have. He actually tries to be your side when you buy your car rather than just being a Salesman. I never thought I could afford a fully loaded Mercedes But i did. :) If you ever go to this dealership just ask for him.

SolangieC.

Aug 28, 2015

I was spending more money to keep my BMW X3 running than I could afford. I was recommended to Ray Catena Mercedes by my parents. They had a great experience there, and thought I could get a good deal. They were wrong, I got a GREAT DEAL. I am leasing a beautiful 2015 CLA-250. Tom Cola was a superb sales-man. He answered all my questions, and went above and beyond to provide me with a vehicle that had more features but still within my budget. Everyone treated me wonderfully, and I could not recommend a better place to lease or buy your vehicle. I am not surprised that Ray Catena has won numerous awards, the staff are so helpful, Tom even went to great lengths following the agreement to make sure I was satisfied. He keeps in touch, and provides answers to all my questions and concerns. If you are looking for a Mercedes, go to Ray Catena and ask for Tom. Trust me, you will not be disappointed.

D. Cardet

Aug 27, 2015

My salesman, John Farrell, is extremely professional and goes out of his way to accommodate you any way he can. This is the third car I have bought from him and I'm sure it will not be the last.

Carinci

Aug 26, 2015

Vince Peluso is an excellent salesperson, he is very knowledgeable about every aspect of Mercedes, friendly to talk to, accommodating and patient. My experience at the dealership was outstanding in every way. The showroom is vast with seemingly every model on the floor, the lounge is comfortable and quiet and the service center is indescribably nice. I look forward to an ongoing business relationship with this dealership for many years.

vrajesh shah

Aug 21, 2015

Christina is an excellent sales person. She managed everything for us in a very professional manner, never had to wait for anything despite of my crazy schedule.

BarbaraRubel

Aug 19, 2015

If you are thinking about purchasing a new vehicle, look no further than Ray Catena Mercedes Benz of Edison. Make sure you ask for Vince Peluso, Jr., who is not only knowledgeable about all things Benz but also a considerate and extremely friendly salesperson. I picked out a 2015 Mercedes CLA yesterday and Vince made the entire process painless. I was even able to drive it home that day! Thank you Ray Catina for hiring Vince, who not only sold me a car but also, a few months back, sold a new car to my husband. Overall, great experience!

bengalred63

Aug 14, 2015

At the tail end of my afternoon I pulled into Ray Catena MB to look at the S-Class coupe. I was introduced to Tom Cola and was given the tour of the showroom as well as models, surprised at the inventory the dealership had 3 models, The S550, S63 AMG and the impressive S65 AMG (V12) Coupes in the showroom to view. Tom is a courteous professional throughout the entire process, not pushy or troublesome. Great Job!

Pete10

Aug 14, 2015

Dealt with Tom Cola, who made the experience seamless. Would definitely recommend both Tom and Ray Catena for your next purchase.Thanks for the wonderful car and experience.

Dalip Kapur

Aug 5, 2015

Tom Cola and Ray catena dealership in Edison are a perfect match to buy Mercedes. I drove 200 miles and left 3 dealerships in my area just to follow the excellent deal and service provided by Tom. Who is going to attend you at 9.30 in the evening and deliver you the car at 10 in night. Both times Tom took care of us late in the evening just to save our trip. The discount he offered were unmatched.This was my second experience working with Tom. I bought my car in 2014 and yesterday we bought another SUV for my friend. I referred on basis of my confidence with Tom and he really proved it.Last but the least I could say is you may get a better deal (which I doubt anyone can beat them) around but the service and courtesy along with Honesty of TOM COLA cannot be found anywhere.Love you Tom.

JRR

Jul 30, 2015

I came in with my family I have two young children. I was helped by Tom, he treated me and my family like royalty. I have never been to Ray Catena but I will be coming back ! Already told family and friends about it. Usually stressful shopping for a new car but it wasn't at all.

jess88

Jul 27, 2015

Anthony G is a warm, friendly man who makes car buying such a pleasure. Combined with Ray Catena's excellent service, Mercedes has a great asset in Anthony. Everyone at Ray Catena Edison is great (Service side too!) but Anthony Garone is the BEST.

robwest619

Jul 27, 2015

Vince Pelusi Jr. was great to work with, patient with us, and ultimately led us to a very satisfactory transaction. He was quite knowledgeable about the various product offerings which helped us with our decision process. We highly recommend him.

sheetal modi

Jul 27, 2015

Vincent is a thorough professional with great customer management skills. The buying process was quick yet a satisfying one; credit goes to Vincent's skill and knowledge. He worked out a great deal and handed us the car of our dreams....Thank you so much....looking forward to owning more Mercedes in the future :)Sheetal & Chintan Modi

LexiRose

Jul 24, 2015

I purchased my Mercedes from Tom Cola. I never usually make reviews on things but I have to say, it was a great experience from start to finish and Ray Catena of Edison is wonderful!!

kapil

Jul 23, 2015

I am very pleased bringing Benz home . I highly recommend mr Thomas cavallino who gave me a good deal and along with mr Tom cola helped me quite a lot in getting the Benz.

Martha Wright

Jul 21, 2015

Christina went so far beyond what one might expect from a car dealer- she worked with me in every way possible so that I could get the car of my dreams! She drove a half hour to pick me up and take me to the dealership, picked up my husband at the train station- all to help us avoid an unnecessary trip. She is smart, courteous, helpful and the dealership is gorgeous! I highly recommend Christina and Ray Catena to anyone looking to purchase a Mercedes!!

Sherry27

Jul 17, 2015

I had a 1996 C220 Mercedes that I was very attached to. I had severe seperation anxiety. Grigory Rozenfeld was very understanding. I had seen a blue SLK250 advertized on the internet and decided that I wanted that car. When I walked into Ray Catena's showroom and saw the car of my dreams I could not believe it! Mr. Rozenfeld put me very much at ease. He never asked any intrusive questions or anything, no hard sale techniques. He let me decide that I really wanted the car. The entire staff, at Ray Catena, was warm and very nice. The showroom is immacculate and inviting. The entire experience was awesome!

merrick1969

Jul 9, 2015

I met with Matt Kratzer today and he went over all possible options that would work best for me. He wasn't pushy, but rather super informative. I look forward to returning and working with Matt. Thanks Matt!

Im527

Jul 2, 2015

I decided to take a day off and get my car checked out. The soft close doors were not closing by themselves. Dropped the car in early morning at 8:30. The associate named Guy took my information and I got a car ride home.Normally the call at noon giving an update of what's going on but this time I got no calls. So at 4pm I decided to call myself. The associate returned my call and said everything was ready and they would send a car to pick me up.When I reached the dealership the invoice said the problem was identified and fixed, but when the car came around the problem was still there. I showed it to another associate and he said he had no knowledge and guy would know. He agreed that the problem wasn't fixed even after their qa checks etc.So after 8 hours all I had is a car wash. I have to schedule another appointment now and hope they can get this act together this time

ShaunM

Jul 1, 2015

Vincent is a thorough professional with great customer management skills. He worked with us during the car buying process making the experience very smooth. He is aptly supported by his management to ensure customer and dealership have a mutual beneficial deal.

Vp

Jun 30, 2015

Vincent was a pleasure to work with. He did a phenomenal job with explaining everything to me and making sure all my questions were answered. It was a great experience and made it that much more stress free than I had originally anticipate.

vdc226

Jun 24, 2015

My salesman was the most knowledge person I ever dealt with in leasing a car. He also made me comfortable in making the perfect lease for my budget for my specific SUV.

Jrhjr

Jun 22, 2015

Great experiance here with sales person Christina . Everyone one was great and easy going ! Love my new car! Everything went smoothly and with no drama . Thanks again!

branhder

Jun 18, 2015

I recently began a quest to test every electric vehicle on the market. After visiting many dealerships and testing different brands of vehicles, I found that Christina was knowledgeable and enthusiastic about the B-Class. She answered all my questions, and followed up in a way that far exceeded my expectations. I am very happy with the car, but I am even happier with the way I was treated. I felt treated with the utmost respect by Christina and Ray Catena Mercedes-Benz. I was impressed from the moment I walked in, to when the car was delivered. Thank you Christina! You made a client for life.

jobru

Jun 18, 2015

I wanted a smooth, fast, and fair car-buying experience and received all and more of what I wanted largely because Vince was attentive and willing to go the extra mile to make things work. I began looking for a car on the well-know internet sites. Vince contacted me and from there it went as smoothly and fairly as possible.

bolil

Jun 15, 2015

I am so happy with my MB C300, this was my dream car for quite some time. I had an excellent experience mainly due to the help of Grigory Rosenfeld from Ray Catena.of Edison. Also thanks to the staff at the dealership, I also got a chance to briefly meet with Mr. Ray Catena himself. For someone so important, he was very down to earth and as with everyone there, very friendly.

Lorimagz

Jun 9, 2015

I am beyond thrilled to have purchased my Mercedes E350 from Ray Catena of Edison! Christina was amazingly helpful and answered all my questions! The best was the purchase not taking hours!! Thanks to the entire team, Christina, Dan and Carolyn!!

Acaleiro

Jun 8, 2015

My first ever Mercedes experience could not have gone any smoother. From the moment I walked in, everyone at the dealership made me feel welcomed, comfortable, and very special. Vinnie Peluso Jr. made my first car buying experience memorable and positive. He was patient, kind, professional, and paid attention to my needs as a customer. In my opinion, he went above and beyond to make me feel that I made the right decision, and answered all my questions. He even made sure that after I was in my new Cla, that I was happy and that all my needs were met. Before I went to Ray Catena in Edison, I have never gone through the car dealership process, and I was skeptical and nervous about making such a big purchase. However, after this experience, I know I won't have anything to worry about. I can see now why people continue to go back to Mercedes. Great job Ray Catena Mercedes Benz of Edison, and thanks again Vinnie Peluso Jr. for your outstanding help!

BrianDNJ

Jun 2, 2015

Extremely rude salesperson. Maybe we didn't have the right look for a Mercedes owner? I don't typically dress to impress on a weekend afternoon.My wife and I went into to discuss a deal that we had negotiated at another dealership. Instead of talking through the differences and working towards a compromise, the salesperson more of less laughed and told us that she was getting the sales manager to, "come over and say goodbye to you". The sales manager, Danny, was actually very nice, and tried to save the situation. Highlighting that Ray Catena is known for their service. I dont decide on where to buy a car based on who has better coffee in the waiting room. When the dust settled, we ended up finding that the deals from both dealerships were very close, and they were actually selling the same car (from shared inventory). But after the way we were treated and dismissed, we purchased our new truck from the dealership that treated us like valued customers that were looking to spend a lot of money. Well, now we are Mercedes people, but I can say, we won't be going back here.

Luis Contreras

Jun 1, 2015

staff was not pushy,great info about the product and very alert in helping overall purchase. plenty stock and excellent vehicle condition, staff are very friendly and helpful. thanks.

smane1

May 26, 2015

John was extremely professional, courteous, and went out of his way to make sure we were well taken care of. We walked away with the kind of the lease deal on a new GLK 350 that we were looking for and he was a straight shooter who didn't hassle us at all. He even went through the trouble of walking us through different lease deal scenarios so that we could make the right decision. I would highly recommend John and this dealership for their great customer service.

Sachin

May 22, 2015

I have been in the market for a new car for almost an year , half of which was sure of a Benz . Dealt with many dealerships but the one that kept my attention was Ray catena edison .. Vincent Peluso was my sales consultant and he did an excellent job .. He was extremely patient for last few months , helped me with various options and ensured I got the best new car .. I can comfortably recommend both Ray catena Mercedes edison and Vincent for their services

Spotty

May 13, 2015

Our salesman, Anthony Marino, was a pleasure to deal with. He answered every question we posed. It was a fluid transaction from start to finish. Everyone in the dealership was friendly and accommodating.

Luckydo

May 13, 2015

We have leased many cars from this dealership over the years. The Finance Department would have to do some additional work and prepare a letter for us. Our sales person Chuck and one of the Managers Joseph Scribellito have both had several phones call and e-mails sent to them and they have NOT returned any calls or e-mail. It is so sad that a dealership like this that we have had a good experience turn so bad. It is true that customer service is DEAD!!! Simply amazing that your finance department was NOT willing to take a little bit of extra time and help a long time customer not to even say that a customer that is disabled too. Not only will we be contacting Mr. Catena to let him know of the treatment and lack of service we received we will take our business to a car company that wants our business sorry that we took up your time you weren't doing us any favors and thanks for showing your true colors as a dealership all over a phone call with your finance department and Mercedes Benz Financial. Why was the other dealership able to do it and NOT yours because you are too lazy.

matthew123

May 4, 2015

Anthony Marino made the entire sales process seamless and followed up on every detail from start to finish. I would recommend your dealership, and Anthony, to anyone considering purchasing or leasing a Mercedes. Well done!

justin_deak

Apr 30, 2015

My experience at Ray Catena Service center in Edison was great. The service reps are very kind and the service is phenominal. I purchased a service plan with Ray Catena and and i just love it there. Mike Laudani, my service rep, really gets to know his customers as well as take care of them. Also, the welcoming lady is super kind and always offers to make me coffee, expresso, etc whenever i walk into the Cafe. The front door receptionist is also really nice. Ray Catena is the first place I'll go to for my questions and needs for my car. Hopefully this review is the decision maker on which service center your Mercedes deserves.

MsKarlaMichelle

Apr 29, 2015

Vincent Peluso Jr. was a great help and made my new car experience magnificent. The process was very smooth and he was able to explain everything in details. The customer service was excellent.

Joe C

Apr 27, 2015

My wife and I purchased our previous Mercedes-Benz cars from another dealership, this time our experience at Ray Catena Mercedes, particularly with our sale representative, Vincent Peluso Jr. was a comfortable, relaxed and a pleasurable experience. There were no high pressure sales talks, Vince understood what we were looking for and the options we wanted. Vince made the sales process go smoothly, we asked many questions regarding the new features in the 2016 E350, his knowledge of the features was impressive. He was extremely patient and thorough and took the time to answer all our questions. This was, by far, the best buying experience we have ever had. On delivery day, Vince introduced us to Pat, our delivery consultant. After some informal conversation, we found out that Pat came from the general area in Brooklyn that we came from, which made the process very pleasant. Pat, also answered all of our questions. He assisted us in establishing our connection with mBrace, set up specific personal features, demonstrated how to activate and deactivate certain new features, in the car. We also met Fred, the service manager, who was also very accommodating and immediately had one of his service personnel install wheel locking nuts on the new car. Vince Peluso Jr. Pat, Fred and the other people we met at Ray Catena, made our purchase pleasant, comfortable and a generally great experience.

e_mramos

Apr 26, 2015

I had an absolutely positive experience dealing with Anthony and the team at Ray Catena on the lease of my new car. He was easy to work with and got the deal done quickly. In the past, I've had to spend hours upon hours at car dealerships, but not at Ray Catena. I also got the exact car I was hoping for at a great price. I would definitely recommend anyone looking to lease or buy a new car to go to this dealership and ask for Anthony Garone.

pwick

Apr 19, 2015

There is a level of service that one expects when dealing with luxury brands such as Mercedes. I can truly say that the experience I had at Ray Catena went above and beyond to exceed those expectations. Scott Clifton delivers a great experience from the moment you step into the door until the moment you're driving away in your new car. He really listens to what you are looking for and makes that happen in a way that benefits everyone. I never felt like he was pushing services on me or cheating me out on a deal. Scott really made the whole process very smooth and had my car ready for me when I wanted it and made the paperwork process seem non-existent. There is also something to be said about the Delivery consultant, Dan who showed me all the features of my car. He was extremely patient and thorough and took the time to answer all my questions. Having now experienced the level of service that Scott Clifton has provided, I can truly say that I recommend others interested in purchasing Mercedes to go see him at Ray Catena. You will truly benefit from everything a luxury brand has to offer.

LSharott

Apr 15, 2015

Vince Peluso Jr. made my purchase an awesome experience. I didn't feel pushed in any way (which is one of the things I hate about car buying). He explained everything to me and gave me the chance to question everything. I would come back and buy from him again.

mariamm

Apr 14, 2015

I have dealt with this dealership for over 25 years. Gregory Giordano was a pleasure to work with. This is the third time I leased my car from him. My overall experience working with Gregory was excellent. I think he is the best sales representative I have ever dealt with. I will recommend him to all my friends and family. He was professional and efficient. He went above and beyond what a sales rep would do. Again thanks for such a positive experience!

MB1

Apr 14, 2015

This is my first Mercedes Benz. I have had many Infiniti's from Anthony Marino. This by far was the best experience I have had yet. I never thought I would be able to afford a Mercedes Benz, however Anthony Marino made it all possible. Like always he treated me like royalty. He even called me when I was on the way there and asked me how I would like my coffee prepared for me and when I arrived it was already made to my liking. He is true asset to the Ray Catena team and I will continue to purchase all my vehicles from him. Great job Anthony!

CharlieF15

Apr 12, 2015

Dealing with Matt was a complete hassle free and fast experience. Absolutely professional and took the time to work with me to get the car I desired. I would absolutely go back to Matt for my next car and recommend others.

beebee

Apr 9, 2015

This is my first car from Anthony Marino and it wasn't like any other experience I have ever had before. He really went above and beyond to make this happen for me. Never did I think I would walk in and take a new Mercedes right there on the spot, however Anthony made this all possible. When I have purchased vehicles in the past it was such a painful process but after this experience I cannot wait for my lease to be up to see Anthony again. I would highly recommend to anyone looking for a Mercedes.

akjain672

Apr 8, 2015

Mr. Anthony Marino was the sales person I leased a Mercedes E350. This was my 3rd car purchased/leased from Mr. Marino. He was very professional, friendly, and knowledgeable person to work with. Thanks

NathanandSuzanne

Apr 8, 2015

Mr. Anthony Marino was both professional and personable. We never felt like he was pushing us; but rather very comfortable with his expertise. He knew what we wanted and needed more than we did and after his assistance and guidance decided to purchase a GL550; with absolutely no regret. Damien was our delivery specialist and he provided us with a comprehensive overview of the vehicle and answered all our questions. When we sat in the vehicle with him we felt like we knew him for years and were amazed at how much knowledge he had. Damien also helped us personalize our settings and introduced us to members of the service area. Buying a luxury vehicle should be a luxurious experience and Ray Catena Mercedes of Edison and his staff offer that and more neatly wrapped in a fabulous showroom and service area. Thank you Anthony, Damien, and the entire staff.

Mdorts305

Apr 4, 2015

I came in hoping to find a good deal and give back my old ML, and had the pleasure of dealing with Matt Goldberg. Very understanding and reasonable, not pushy like most other reps, and was able to throw in every incentive we could think of. He put me into the most beautifully (and fully) equipped Benz I've had so far and at a better price than anyone else I went to. I was so glad to make the switch from MB of Brooklyn to Ray Catena, where you get rewarded for having a car with them, not hassled for it. He was very knowledgeable about the car entirely and even knew where to take it on the test drive to actually get a feel for how it handles. Love the car I'm in now and can't wait to see what he can do when the lease is up. Thanks Matthew!

agoncalves

Mar 31, 2015

Totally thrilled with the experience we had at Ray Catena Mercedes Benz in Edison. Anthony Garone was extremely knowledgeable and easy to talk to, he made the entire process easy. As a first time Mercedes driver I would absolutely recommend Anthony and this dealer to all! Overall, we had a fabulous experience because Anthony went above and beyond. Thank you so much Anthony for all of your help. Love, love my new truck!

Lisam

Mar 29, 2015

Anthony was great in getting me the car i had always wanted. he made it very easy, for me to walk out with my dream car.

Luis B

Mar 27, 2015

Since the first time I entered this dealership 10 years ago, they have never let me down. Especially salesman Scott Clifton, he is amazing guy and always helped tremendously over the years with his honesty and respect. I've just purchased my new 2015 Mercedes Benz C-class, this is my 4th Benz purchase from Mr Clifton. I always come back to this great guy because he gives me the best deals and help that no other salesman can give. He is also a family man like myself who understands what hard working people like myself is looking for when it comes to a new purchase of a mercedes benz. He is a professional and intelligent individual, I never felt like I could not trust him, always gave me a great positive vibe. He has been in the business for over 15 years, that alone tells you how much of a successful salesman he is and accomplished.

Mary Ann

Mar 26, 2015

Wanting to return to a luxury vehicle we stopped in on a Saturday afternoon to research our options. We were introduced to Anthony Marino and quickly felt that were in good hands. Anthony is very knowledgeable and explained in detail the cars that were of interest to us. We have previously owned BMWs, Cadillacs, and Mercedes and never experienced the quality of professionalism, knowledge and service that Anthony provided to us. Not only did we wind up leasing a C300 for my husband but also a ML350 for me. We have purchased and leased many cars over the years and this was by far the best experience we have ever had!!!!!!!!!!!!!!!!!!!!

ccags

Mar 21, 2015

about as smooth and pleasant as it can be. True professionals. the entire process was actually fun and pleasant. Anthony was very knowledgable and easy to talk to. I actually got my last car from him (infiniti) and i follwed him over to mercedes

PorshaC

Mar 21, 2015

Anthony was an awesome sales person. He wss as determined as I was to get me in the car I loved. The entire staff was professional and thorough. They've even followed up to make sure everything was going well. I will be back for the S63 in a few years!

navill

Mar 20, 2015

My experience at Ray Catena Mercedes, and in particular with my salesman, Vince Peluso Jr. was a pleasure. The entire staff is obviously dedicated to customer service, and no one more so than Vince. I'm not a man who is easily impressed, nor given to the casual use of superlatives, and to be perfectly honest, I'm a somewhat of a difficult customer. I'm the guy that does his homework, and knows the answers to his questions before they are asked. I do this to test the knowledge and sincerity of sales people. Vince did not disappoint. He has an impressive knowledge of the entire Mercedes line, and spares no effort to ensure your questions are answered. And more importantly, he was direct in saying "I don't know, but I'll find out and get back to you" No B.S., I like that. When it came to making choices of options and colors, Ray Catena is well stocked, and Vince took the time to make certain I saw all the possibilities. A good experience, and one I will recommend without reservation.

daveawer

Mar 17, 2015

Matt Kratzer was very swift and efficient with his sales acumen. Matt did an outstanding job putting me and my family into the Mercedes vehicle that we desired. The service department was equally impressive as well.

stevej1

Mar 15, 2015

I have been leasing Mercedes Benz cars for over 10 years now. I have visited Ray Catena a few times but unfortunately you could not get the previous deals i received. Again i came to Ray Catena and met a gentlemen by the name of Anthony Marino. he was very sincere and to the point. He actually gave me what i wanted without playing games and going back and forth. Even though i did not make the deal with him on the first visit, i knew i was going to take the car from him, and i think he also knew that same thing. I am very happy that i finally got to do business with Ray Catena and it took Anthony Marino to get me there. He is and excellent salesmen and i look forward to doing business with him again.

rio

Mar 8, 2015

Today, we went to just look at a new car because my current MB lease was up. I thought perhaps I would buy my current convertible. After speaking with Anthony Marino, our salesman, he explained the advantage of leasing a new one. No way, did I ever think I would actually lease a new one today but after thoroughly discussing everything with Anthony, I decided to take the plunge and do it today. Am I glad I did.Anthony was so confident as he spoke and he answered all my questions and concerns. He gave me time to think things over and did not pressure me to make up my mind.He was straight to the point, answered all my questions without hesitation. I understood how this dealership would be the one I would want to be a part of. Anthony is like "family" now and so is Ray Catena's dealership!The manager came over and spoke to us-he put the icing on the cake and I drove off with a new 2015 SLK250! Yeah for me!!!

Katyjeri04

Mar 4, 2015

During my visit to RayCatena dealership I was assisted by Anthony Marino whose services proved to be professional and most of all welcoming, I had a very satisfying experience! Loving my 2014 MB E-350W4, thak you Anthony!Katy Jeri

clopes03

Mar 2, 2015

After purchasing and leasing from Anthony while he was at Ray Catena Infiniti. Me and my wife went in search of a used vehicle to purchase after our lease was up. We fell in love with the ML350. Anthony didn't have anything in his inventory at the time, but would let us know as soon as something came in. He emailed me back a couple of days later when they had received more inventory. What the exceptional thing about this was he was on vacation during this time, and was always in touch with me. He truly went above and beyond to assist us with our purchase. I recommend all my friends and family to him.

Cathy

Mar 1, 2015

My dad loves the sales and service here and now I do too! Anthony made my experience as a first time Mercedes Benz owner a great one.

perispearltea

Feb 17, 2015

This was the best buying experience I have ever had. I am a business owner and I wish all my employees could be like Anthony Marino. He was truly a professional. He was honest and really looked out for my needs. Anthony made the process super easy and headache free. I would highly recommend him to anyone looking for a new Mercedes- Benz.

YanW

Jan 20, 2015

This is my 4th Mercedes but first one from Ray Catena and I have to say this is the best car buying experience Ive had so far. A huge thanks to Leon for being so accommodative and making potentially time consuming car buying process fast and pleasant. Definitely coming back to him for my next car.

MariaKD

Jan 6, 2015

allyson is friendly, patient, helpful, & knowledgeable. i requested a female dealer & i am so pleased i got her! i LOVE my car & in the future, ill continue to purchase from her.

msbuffy104

Dec 23, 2014

After visiting 3 dealerships with the information i had gathered from mb.com i started to become discouraged. While at the dealerships instead of listening to my wants i was instead trying to be sold cars that i did not nor did they have the specs i was looking for. When the first dealership i had visited was trying to sell me a car for $2500 over the final price(msrp,tax,tags) etc i was going to give up and head over to BMW. Luckily, i gave it another shot and tried a different approach edmunds.com.There i was able to view the cars specs, inventory, options and accurate pricing and then it began. I submitted a few inquiries Less than 24 hours later i received an email from Vince Peluso Jr. at Ray Catena and thats were the magic started to happen! At this point i was pretty well informed and knew what i wanted. I shared my expectations with Vincent and he explained everything to me to the detail by detail leaving nothing to the imagination. The only thing left to discuss was the price. The car was a little over my budget and before i could even mention it Vince blew me away with an offer i could not refuse!! A couple of emails later i was confident in him and ready to buy so much that i gave my deposit with no hesitation. The car was at the port and i was given a time-frame as to when it would come. During that time Vince worked with me to make sure i had all the necessary documentation and paperwork ready for when the car arrived. We continued to communicate via email at work and at home keeping me up to date until the day came when the car had arrived and it did exactly when he said it was. When i went to the dealership to pick up my baby he showed me her and she was shining and twinkling beautifully, he have all my paperwork ready and he had one of the service guys give a quick tutorial on the car. As if things couldn't get any better he also beat the financing that i came in with and saved me a few hundred dollars. Never in a million years did i think id be buying my dream car via email and the whole process took less time than one of the previous deal visits!! I wish i would of found Vince sooner it would of saved me alot of time and gas lol. No hassle, no pressure ,no stress, no lies, no games, no nonsense, no headache!! Vince Peluso Jr made my dream car buying experience one i will never forgot and for that i am forvever grateful. You have a client for life!!

dmakna

Nov 6, 2014

"Exceptional" Wonderful experience! We would recommend Leon Pereldik from Ray Catena Mersedes Benz of Edison to everyone! We love how easy it is to deal with him. No stress at all...the best car salesman we have ever had! We will definitely purchase our future vehicle from Leon!

cshnovarn

Sep 27, 2014

I met Derrick 10 years ago when I stopped by the Mercedes show room on a whim. I was sick and tired of poor customer service by my local Toyota dealer, and had decided I needed a change. He happily showed my sister and I around, showing off the latest safety device....the emergency trunk release. My sister being quite the jokester, asked him to crawl in the trunk and show us how it worked. Derrick's eyes widened, as he took a deep calming breath, and said, "Umm okay"....with that, my sister started laughing, saying, "I can't believe you were actually going to do that for us! I like this guy!" I could and would NEVER put Derrick in the pot of, "Car Salesman", as it sounds so indignant and ungratifying when talking him. Derrick is the only person I have come to know, or ever met in this line of business, that has perfected the art of selling. From a ministry background, Derrick remains honest and faithful to each and everyone of his clients. He has never missed a birthday, Christmas, or called me about a new lease opportunity. Derrick handles all the paperwork, so there is no middle financial man in between. Who do you know would stay with one, "Salesman" for over 10 years?? Naturally I would say, "No one because they're a dime a dozen", but that is absolutely NOT the case with Derrick. His keen eye for you, the consumer, his deep rooted beliefs in truth and honesty have made him one of Ray Catena top seller's....and I can say this with all honesty because I first met him when he was just a peon with a small desk at the back of the showroom!

brianna.loverich

Sep 23, 2014

Matthew Kratzer was extremely helpful in my first Mercedes purchase. He has great customer service and gave me an awesome deal! I highly recommend going to him for your next purchase.

Bretee Liggon

Aug 4, 2014

Long time customer of Ray Catena (3rd) ... David Wong provided service excellence and was super attentive to all my car needs and wants. Thank you!!!! :)

Nikkita0530

Aug 2, 2014

David Wong -- thank you so much for all of your help.. Excellent service and attention to detail. I would definitely recommend you to my friends and family.

hannab

Jul 29, 2014

Over the years, I have purchased/leased 5 cars from Ray Catena dealerships, 1 Lexus, 2 Porsche and 2 Mercedes (the 2 MB with with the help of Bob Gold). In my opinion they are a first class operation from top to bottom, (I'm sure it comes from the top). While all high-end dealers should treat you well, considering the amount of money involved, these guys are a significant cut above. Firstly, they will work with you to ensure you get every discount/incentive for which you are eligible. Secondly, in my experience, and I consider myself a we'll informed car shopper, the final price and terms will be as good as you will find, and lastly when you go to sign the papers there are NO surprises. No shuffled off to the F & I department who will try to sell you all the high margin add-ons. Lastly, their service dept which I use for the MB & the Porsche. is also top notch.

Hgarone

Jul 28, 2014

We have been buying cars from Anthony Garone for the past 11 years. Buying cars from Anthony has always been a walk in the park, however the service he provides for myself and my family has been nothing short of fantastic. We are so glad he is back at Ray Catena, because the service we are given from the Ray Catena family cannot be beat. He is a valued part of our experience. He goes above and beyond when it comes to taking care of his customers. When it comes time for service, Anthony will pick up our vehicle and leave us a loaner until our service is complete, and than he will bring it back for us. We would like to recognize him and the entire Ray Catena service department for their outstanding dedication to providing outstanding service to its' customers.

Meridith Fink

Jul 28, 2014

Ray Catena made car buying very easy. They took care of everything and in a very timely fashion..... VERY SATISFIED with the dealership and quality of the car......

Gina Queli

Jul 22, 2014

Robert Pandolfo made getting my new car a pleasant experience. He was pateient, attentive to details and answered any and all questions. Everyone at Ray Catena Edison are always so pleasant and helpful with anything I might need.

dbeck1118

Jul 21, 2014

Every aspect of the new car experience with Ray Catena Mercedez Benz was fantastic. Our salesman Robert Pandolfo, was wonderful. There was no sell, only a friend in the sales seat talking us through our decision making process.

Lmurphy930

Jul 9, 2014

I bought my c 300 in rockland county and decided to try the Edison branch for service because it was closer to my house. When I arrived I thought wow nice place they offer lots of beverages and food in their waiting room. When I spoke to the agent he said your car might not be ready today because they needed to order a part. Ok fine no problem I thought. Then I asked can I use a loaner car? Ray Catenas policy is they don't give loaners to people who bought their car from elsewhere, how stupid is that??? You were willing to service my car and I didn't buy it from you! Okay next question well what about a ride home? Response I don't think that's possible you live 40 minutes away and that's too far for my driver!!!! Did I forget to mention I was with my 4 year old daughter!!!! So here comes the kicker !!!!!We have enterprise in the building and you can rent a car from them!!!!!! I had to spend close to 100 dollars because I had no choice. I needed a car I have a child.There was no guarantee the car would be ready in a day . I let them fix my tire and said I want it back! I'm not going to pay anymore for a car rental .I used to own an Audi and went to Bell Audi. The customer service was fantastic!!!!!! Yes even though I didn't buy the Audi from there I was able to use a loaner when my car was being serviced.Disgusted and will never return to Ray catena or consider purchasing there in the future Lauren

fcannon

Jul 7, 2014

Super super guy. Friendly and knowledgeable. Only guy I would deal with. Delivered my car with a huge smile on his face. I will be back for many years! Thank him again for his great service!

dlev451

Jun 30, 2014

I moved to Virginia late last year, and had many choices down here to get a new car. Eli is the reason I came back to NJ to buy my second one. He'll most likely be the reason I come back for my third.

Ryan Schillizzi

Jun 30, 2014

It was a great experience buying my new c-300. Everyone I met with was very helpful and nice. From the general manager to the salesmen, it was an enjoyable experience. I would highly recommend this dealership to anyone looking for a new Mercedes.

smitty6413

Jun 29, 2014

Dear John Farrell IV; Last Thursday my husband purchased my first Mercedes at Ray Catena, which I'm very happy with. We came in with our two year old daughter, which you were very kind and understanding of and for that I thank you. My purchase was made possible because of your knowledge of the subject car; the high level of professionalism and service you provided me; your integrity; and the high reputation of your dealership. I believe that every business is built one customer at a time. Customer loyalty and trust are both earned through friendship not good salesmanship alone. Whereas you are indeed a good salesman, this letter serves to confirm that you have earned my trust and my loyalty. I feel certain that I will be purchasing many fine cars from you in the future.Thanks again, Jenna, John Smith and little Isabella

clk350nd

Jun 29, 2014

I had service done on my Mercedes that required some painting and the color did not match my car . Fred was quick to help me with my problem by taking my car back and was willing to repaint the part till it was perfect. However due to my schedule I was unable to wait for the painting to be redone again. Fred was very understanding and felt horrible for the mistake that was made. The paint was a few shades lighter than my car I understand it's difficult to match the paint perfectly. I'm moving to Florida and will be back up in September to have it repainted. Fred made good on the mistake that wasn't his fault !!! Fred is a very good asset to Mercedes Benz.. . People like Fred are the reason I keep coming back to Mercedes Benz of Edison . Thank You once again Fred!!

Justnr79

Jun 29, 2014

Matt Kratzer assisted me in trading in my old Mercedes and the purchase of my new ml550. Great customer service and sales experience. Will definitely do business with him again.

lpalmier

Jun 29, 2014

This was the most pleasurable car shopping experience I have ever had. Staff was very helpful and friendly. Most times I feel like I am being held hostage by the salesperson but at this dealership there was a feeling that they actually cared about you. There was no badgering about what I wanted my payments to be or what was my budget. I was asked about what car I was interested in, offered a test drive, and we then sat down to discuss the deal. Very painless and pleasurable. I have been at other dealerships where I have been there for 4 to 5 hours trying to make a deal on a car. I think this is designed to wear you down until you agree to anything just to get out of there. At this dealership there was nothing like this. I was in and out, with deal in hand, in a little over an hour. Would definitely recommend the dealership to anyone and I know I will definitely go back again.

lzeus89

Jun 15, 2014

Great service here from beginning to end. I requested an online quote, got a call, negotiated over the phone, came in to the dealership, met with Matt - he had EVERYTHING ready for us and made the paperwork a breeze. Another nice employee gave us a tutorial of the car, took us down to the service center, we were in and out relatively quick and we love our new. We will absolutely be going back to Ray Catena.

AmrAhmed

Jun 14, 2014

Mattew Kratzer did an excellent job throughout the sales process of my new E350. He was very pleasant and professional. Matt took the time to explain the different in car models performance, feature options, pricing, etc. This is my first time at Ray Catena and my first experience with Mercedes-Benz as well. I switched from BMW 5 series to E350 and I believe that I made the right choice with Matt help. I will be defiantly using and recommending Matt service from Ray Catena in the future. Thanks Matt and keep up the good work!!AMR

BonBon12

Jun 14, 2014

I recently purchased a certified pre-owned CLK convertible and couldn't be happier. My experience was stress and hassle free. I was treated with respect, honesty and professionalism. I chose to work with the son of the agent I used back in 1999. His father taught him well! He was professional, knowledgeable and paid attention of every detail. I left the dealership with confidence that I am in good hands and any problem that may arise will not be a problem at all.

Cr1st1na4

Jun 11, 2014

After a horrible experience with Mercedes Benz of Brooklyn, I took a ride over to Ray Catena. They did everything in their power to make my first Mercedes purchase a great one. Would highly recommend this dealership and especially salesmen Nick Abbruzzese. He was very kind and understanding. He was very easy to communicate with. He did everything in his power to erase my horrible experience with Mercedes of Brooklyn. Also, getting the opportunity to meet Ray Catena himself was great. He was very kind and very gracious that we choose his dealership to do business with. After leasing the c300 I could not be happier. Great car and highly recommended. All the sales staff was very nice and courtesy. They did not let me leave the dealership before getting the grand tour of this magnificent dealership. Cant wait to purchase my next Mercedes and only with Ray Catena.

quesidia

May 26, 2014

Our first ML-350 from this dealership was leased nearly 3 years ago. Over the term of the lease, our salesperson, Allyson Gutman, called us several times to make sure we were happy with our car and that there were no problems. She called us recently to see if we were in the market for a new one. Based on our previous experience, we made an appointment to see her. Just like last time, we were warmly greeted by the receptionists, offered refreshment and while we went to look around, they let Allyson know we had arrived. She met us over in the showroom, told us about new features and answered all our questions. Once in her office, we talked numbers and made the deal.Allyson is a professional who knows her business. Being in sales himself, my husband appreciates expertise in others.Our previous experience with both sales and service made it an easy decision to come back to Ray Catena.

rkaplanonline

May 23, 2014

This is my second CPO purchase from Ray Catena. Melissa Lee provided excellent service for both purchases (C300 and ML350). This dealership has been excellent for me in both sales and service (Randi Weinstein - service advisor). Every time I enter the dealership I receive a warm greeting and am asked how I can be helped. This is for sales and service, from sales associates to service technicians. I would not hesitate to recommend this dealership for both sales and service.Bob Kaplan

jaymeco

May 22, 2014

my husband and i have been long time customers (15+yrs) at Ray Catena Mercedes Benz in Edison becauseof our salesperson, Bob Gold. He is wonderful. it doesnt even feel like a sales appointment but more likea visit with a long time friend. the service is also excellent,the atmosphere is very friendly and warm.

hkskansai

May 15, 2014

I could not recommend David Wong enough. He is by far the most personable, professional, knowledgeable, salesman I have worked with. Not only did he take his time with me, but he knew exactly what I was looking for without me even detailing out every single criteria. I was so impressed by his ability to provide me with a customized solution that met my needs. He was very patient to explain every detail in the process with me and explain how each functionality of my new car would work. I never felt like he was a stereotypical sales person who just wanted to make a sale off of me. I felt that he cared about providing me with the best solution for my needs.

gcaruso

May 14, 2014

simply put, a one of a kind experience. no pressures and all about service. best dealership by far that ever had the experience to deal with. Scott Clifton was a pure pleasure and a class act, would by another car from him in the future in a second. Excellent experience AAA+

marypatt2

May 14, 2014

Matthew made the entire purchase experience easy. He has been very helpful from the time we walked in the door. His follow up is excellent; if he says he is going to do something, he does. he is a great asset to the Ray Catena family.

amylaur24

May 13, 2014

I recieved exceptional service from Vincent Peluso Junior. He was very professional and helpful throughout the whole selling process. He was very knowledgable regarding the C300 which I ended up leasing. What I appreciated most about his service though, was his efforts to keep me informed of the leasing process every step of the way. He is a great emplyee and I would be happy to do business with him at Ray Catena Mercedes Benz again.

ramalingam

May 13, 2014

I need to commend Ray Catena for having such stellar people such as Nick for the outstanding job that he does.We are repeat customers and are extremely happy with the way Nick treats usKrish & Kalpana

eggman57

May 12, 2014

This is one the best new car experiences I have ever had. The dealership is above first class and Allyson was above first class as well. I would never buy a Mercedes at any other dealer. Allyson went above and beyond.Stephen Papetti

lorenasantana

May 8, 2014

absolutely great service and attention, will definitely recommend this dealer to friends and family, They made the car buying experience stress free and with a lot less time to be spent at he dealer.

galla

May 3, 2014

Robert Pandolfo was quite accommodating and listened to our needs for a new car. Very personable and was great to work with. Always followed through and returned phone calls when needed.He knows the products very well. Would definitely recommend him to others if in need of a Mercedes.

dee1978

May 2, 2014

My wife and I leased a new CLA 250 from this dealership. The deal they gave me beat out every other dealership we had visited. The deal was so good that it was done over the phone in a matter of 15 minutes. Our sales person Allyson Gutman was again the best I have ever dealt with and I recommend dealing with her to anyone who tells me they are interested in a Mercedes. Not only was Allyson aces but the managers and entire staff were all friendly, helpful and displayed excellent customer service. They have found a repeat customer with my wife and I. If your in the market for a Benz in my opinion you have to look no further than this dealership.

mswinda

Apr 30, 2014

It was a pleasure renewing my lease with Allyson Gutman. She is an asset to the Ray Catena Family. I would recommend her to anyone I know interested in a car from Ray Catena Edison.

e_mramos

Apr 28, 2014

I just had a great experience as always with Anthony Garone at the Ray Catena in Edison. My lease on my E class was nearing its end so I traded it in for a newer version of the same car. I have worked with Anthony before and he continues to be extremely helpful and knowledgeable when it comes to the Mercedes vehicles. He was nothing but patient when I could not decide on which color car to get, and he was quick to get the paperwork in order. I will continue to be a loyal customer of his in the future.

Stevemadelyn

Apr 27, 2014

I have know Scott since 1993 when I purchased my first car from RayHe's truly a friend and an exceptional sales personI guess the best word is a FRIENDLove the dealership and love Scott always looks out for my family interest Steve PragerEast Brunswick NJ

Apbozell2

Apr 26, 2014

Ordered an e550 form Scott Clifton, who had it ordered from Germany given features I was looking for. Third card have ordered from Scott, who always does a good job.

Jarminio

Apr 26, 2014

Dealt with Mattew Kratzer and Robert Gold. Do to my work schedule I needed a deal done quickly Matt was able to find me exactly what I was looking for in and get a deal done. He did an amazing job keeping us informed through the entire proccess and will be usuing Matt and buying/leasing from Ray Catena in the future!! Great experiance!

JohnT4962

Apr 21, 2014

I have been a client of Ray Catena Mercedes Benz for over 12 years. I have leased 6 new E class Mercedes over that time. Scott Clifton has been my sales person over all those years. He has always been attentive to my needs and goes out of his way to make sure I am taken care of from beginning to end of the lease of my auto. His follow up throughout the many years I have been a client is really unbelievable. I hear from him a number of times through out the year. He is not a "see you the next time your lease is up" person. His follow up is great. I can not say enough about what I consider to be a long term friendship that Scott has brought to the Ray Catena dealership. I would also like to mention that this quality of customer service extends to the great service I have received after sale. I have always dealt with Service Manager Tom Carvello. He is another reason I return to Ray Catena and have never considered any other dealership.

soutwater12

Apr 15, 2014

I went to look at a pre-certified GL 450 and met with Matt. We talked about what I was looking for in terms of must-haves in the car. He informed me that a car meeting my requirements had just come in and would be going through the pre-certification process. He keep me informed all through the process and took care of EVERYTHING that came up. He was great to work with, the dealer was great, NO issues at all. Thanks for everything! I would highly recommend!

shrutisup

Apr 13, 2014

Matt introduced himself to us earlier this year as the salesman working with us was no longer with dealership. He kept us updated on the status of our vehicle delivery and answered all our questions with patience. Once our car was ready to be picked up he took us through the all the steps and was a pleasure to work with.

bertapr350

Apr 10, 2014

Buying my ML350 through Matt was a very pleasurable experience. He is easy to talk to, professional, and very patient. I would recommend Matt as a salesman to anyone.

BRichter12

Apr 8, 2014

After negotiating with multiple dealers for weeks I ended up stopping at Ray Catena where the staff was incredibly nice and sent John over to assist me. I was in an incredibly bad mood after just walking out of another dealership for typical sales scheming. John showed me and my wife our options, took us for a test drive and proceeded to give me a great price on the ML350 with no negotiating or haggling necessary. The car was available a couple of days later and John got me a finance rate equivalent to what my bank offered making the entire sale very enjoyable. Thanks for making a very bad experience end up being a great one!Brian

HitenSingh

Apr 5, 2014

It was great response and coordination by Matt Kratzer. I wish to have some future car deals with him for me or for my friends.One week has been passed with my new Benz c-300 and I am enjoying it. One thing which I do not like about this car and that is less leg room and that's make me very uncomfortable. With in 100 miles drive I start feeling pain in my legs. Hope Matt Kratzer will help me to change my car with new c-300 or s-350. :-)

MikeVillani

Apr 3, 2014

I just purchased my new E350 from Matt Kratzer at Ray Catena and it was a great experience - This is my 3rd Mercedes and 1st from Ray Catena am glad I switched to Ray Catena!

Steve&MeeMee

Mar 25, 2014

Matt had made the buying process a walk in the park. I was most impressed by his non-aggressive sales approach and his ability to make us feel completely comfortable from start to finish. He is an asset to your dealership and I would point any family or friend looking to purchase a Mercedes in his direction.

rainbowshops

Mar 17, 2014

the best dealership very reliable Eli Sasson walked me through the processe everything went smooth got a great car at a great priceI would definitely use them again

saikath663

Mar 14, 2014

Friendly, patient, helpful, great followups, polite..overall great work.I had a great experience working with Matt. He provided great support during the whole process.exceptionally helpful and cordial.

aadityan

Mar 11, 2014

John was extremely helpful in identifying the perfect car to match our requirements and also sought to give us the best price possible. He also made the entire process of purchasing a vehicle far less tedious but being straightforward with regards to the usual negotiations, leaving both parties satisfied with the transaction.I highly recommend that anyone in the market for a Mercedes Benz speak to John. He is very friendly, keenly focused on getting you the perfect car, and honest regarding the price.I'll certainly be going back to him for any future purchases.

roythadikaran

Mar 3, 2014

Matt's exceptional attitude to walk that extra mile for the customer is the reason I own my first Mercedes today. He worked for us to make sure we got the best pricing and the financing. We thank him for his dedication and Ray-Catena for having such wonderful people in their staff roll.We wish both the best and hope to stay associated.

maljon

Feb 25, 2014

Dealing with Matt Kratzer was as simple, clear cut, enjoyable and stress free as it can get. If the price wasn't good I wouldn't have purchased the car. That being said I was duly impressed with the number he was able to work out. Additionally his associate Paul Sanger was very helpful in explaining & demonstrating the copious features the car has during the delivery phase of the sale. It is pretty certain that my next Mercedes I will get from Matt at Ray Catena in Edison.

djralphiep

Feb 23, 2014

John Farrell was /is an excellent sales person! Please put something in his file to reflect the same, and please consider him for advancement in the near future.John is the type of individual one would want to recommend, for he can easily be considered a long lasting friend.In addition to John, the Mercedes-Benz of Edison dealership had a warm, welcoming atmosphere, making you feel comfortable and at home. Everyone there could not do enough for you, from senior management down to the receptionists welcoming you when you walk in the front door; inclusive of John's mother Leigh.I will definitely return in the future, as well as send family and friends.Kind regards,Angela Panarese347-922-8587

vinny11

Feb 22, 2014

I turned in my lease early and upgrade to a newer and bigger model. Matthew and the sales manager Steve Chanis went out of their way to see that not only was my experience exceptional, but they worked with me extensivly to obtain the price I was seeking. If there was a higher rating for the 2 of them and the overall experience I would certainly give it.

taxipl

Feb 18, 2014

John was a great help. He was very friendly and personable, and he definitely tried to get me the best deal and meet all my needs. I had a very positive experience and would recommend for anyone visiting this dealership to speak to John. He took care of all documentation, even things I was technically supposed to supply myself. I am now driving my new car and loving it! Thanks John!

hughda

Feb 13, 2014

I purchased a 2014 S550. Bob Gold helped me decide which options I wanted, explaining the merits of each one. After I placed the order he updated me frequently on the expected delivery date. When the car was ready he made the delivery, which involves a fair amount of paper work, painless. After the delivery he called to see how the car was doing and answered, or got the answers, to the few questions I had.

Mysticjoy

Feb 11, 2014

Matt was professional, friendly and courteous. He made sure that all of our questions were answered and continues after our purchase to make sure that we are happy with the car. Matt responded within a day to our original email unlike other dealers that took much longer to respond. In fact we received one response 2 days after we already purchased the car. I would highly recommend Ray Catena and in particular Matt for anyone looking to purchase a Mercedes.Joy and Marty Schreck

Quofineps14

Feb 11, 2014

I've had the opportunity of visiting Ray Catena Mercedes Benz, Edison service center for quite a while now.Ms. Linda Farrell makes you feel special. She greets and welcomes you quickly and offers some refreshment. She is polite, courteous and friendly. Over the years, I kept observing her selfless dedication with inner love, naturally manifesting her true divine affection in her daily service. Good job! Keep it up. Thanks Linda, you are an angel to many customers who flock into this company's service center daily to service their vehicles.

BARBO64

Feb 6, 2014

I have returned to Ray Catena for my second Mercedes. The service department is first rate but the reason I returned was David Wong, my sales consultant. David is the best sales guy I have used and I have previously owned/leased Lexus, BMW and Cadillac vehicles. David was knowledgeable of all the models my wife and I wanted to test drive, reasonable when negotiating the price and accessible through the deal including answering a number of questions after we accepted delivery. He also found a discount that my employer offered that I was unaware of. Combining the skill of David Wong with the service department makes Ray Catena the place to buy/lease a Mercedes.

jgaleota

Feb 4, 2014

Greg Giordano is the only reason we purchase from Ray Catena. He is the best, period. This is the 3rd vehicle we have purchased throgh Greg and we keep coming back beause he is direct, honest, responsive and makes us feel like our needs/ desires are always first to him. The consistency of our experinces with Greg over the years makes me belive this is how he works; not just an act to close a deal. I fully expect to buy our next MB from him.

RussWehrle

Feb 4, 2014

This was my first experience in purchasing a Mercedes. Scott Clifton was extremely helpful in helping me understand the differences in the vehicles which helped me norrow down the options I was interested in. Because of his hepful guidance I was able to understand the value I was getting in a cerified pre owned vehicle.He is a pleasure to deal with and made the whole transaction painless and actually fun.I would recommend anyone to him.

hengjiangmu

Feb 3, 2014

We had an excellent experience at Ray Catena Mercedes-Benz. Anthony was very helpful, answered all of our questions, and made the entire purchasing process a breeze. We forgot to bring a piece of info needed for the purchase, but Anthony helped us work around it and even called the insurance company for us to ensure we were covered before we left the dealership. We would definitely recommend the dealership and Anthony to anyone looking to purchase a car.

JeffSxx1979

Feb 2, 2014

1st time buying from Ray Catena.......phenomenal experience! Amazing attentiveness and follow up. Always could answer my questions immediately. Vehicle was detailed perfectly and everything that was promised was delivered. They even told me about a rebate I was eligible for and had no idea!!...........I would 100% recommend them to others and would definitely use them again. First Class Operation!

Smithk06

Feb 2, 2014

I had the best experience working with David Wong. He's not one of those "pushy" salesmen. He gives you the facts and then allows you to decide what works best for you. From day 1, he was honest, patient, and very informative. I'm very happy with my 2014 C300 and even happier that David Wong was the person that sold me the car.

wrinkle

Jan 31, 2014

Dear Bill,Our family is very thankful and very proud of you the way you helped us to buy our 2014 Sprinter. We are thankful to the Ray Catena Team for their hospitality. All of our family are impressed very much and few friends at my work are really interested to get this vehicle. I recommended You and Ray Catena to them.

jpdadhania

Jan 27, 2014

excellent service, friendly sales people and overall good experience in buying new vehicle for our family. The choice of vehicles is quite good and the staff explaining the operational details of vehicle was outstanding.

elholop4

Jan 26, 2014

Matt made our first Mercedes purchase an enjoyable process as his compassion, precision, and diligent work ethic were at hand throughout. Matt definitely does not fit the stereotype of a car saleperson as he was a straight shooter without any gimmicks. I highly recommend Matt's services and the Ray Catena dealership for anyone looking to purchase a Mercedes. In my opinion, a complete no-brainer!

Imbergluck

Jan 26, 2014

Matt and the whole team worked very hard to make this a pleasant and flawless car leasing experience. I will be a loyal customer for sure.

php_99

Jan 25, 2014

The car is great better than expected and great service from the dealer .Matt has been very helpfull for the entire process.My xext car will be Mercedes again!

Telica

Jan 25, 2014

The ratings are given based on my overall experience with the salesman himself. Anthony Garone is very considerate, precise, and satisfying I might say with the doubts I had about the upgrade itself and not feeling any difference with a newer year but the same model car again. Most importantly the timing and convenience was exceptional with the delivery of the new car and taking possession of the old car one. Not to mention paperwork (which is always time consuming), but this time and the only time it really felt like it only took seconds for everything to be signed, explained, and shown to me with complete understanding without me stepping foot into a dealership at all. I mean this was like a red carpet door to door service (lol). I love it (my brand new C300) all sported and dipped out! KUDOS to you Mr. Garone for leaving a lasting very impressive impression and experience with me on this new upgrade. My doubts turned into big "shout outs" I thank you again, for a truly truly wonderful experience and will see you again for the next one! =]

Dbedoya

Jan 23, 2014

Thanks to Matt and Steve for such a great job. They dedicated time and effort to make this deal work. Hope to do business in the future.

nicknarouz

Jan 16, 2014

My family and I have dealt with Mr. Brian King on many occasions, and he has walked us through the new car process, many times over. Mr. King walked us through the sales and lease process with the utmost dignity, respect and truly looking out for our best interest. This was verified by trying to obtain the same price quote from a competing dealership, with the competitor finding us " funny ". We truly believe Mr. King would rather aggressively help the customer out with a sale, rather than be overbearing and aggressive for his own gain. He has our fierce loyalty. He is not someone who works in sales to us , he is someone that calls us on Christmas to send his greetings.

rizza18

Jan 11, 2014

I have leased two cars from David, and both times, he made the experience so pleasant and stress free. He is knowledgeable and is articulate in his responses to my queries. He is friendly and has such a great personality, and is trust worthy. I now have been spoiled and will definitely be back when I am ready for my next car. I highly recommend him to others in the market for a new car. Thank you David; you're service is very impressive and I love my Benz!

returnme

Jan 7, 2014

This is the first time we made a purchase at Ray Catena. At the first, we were just looking for certain model, and not ready to make the purchase. We worked with Allyson Gutman. Allyson listens our needs. She patiently answered all questions we had. At the end, we happily made our decision. Allyson is such a pleasant person to work with. Overall, we think everyone from Ray Catena was very friendly and helpful. We really appreciate the service they provided.

WLB200711

Jan 7, 2014

I am glad I can meet Anthony after my first Mercedes three years ago. He is a knowledgeable and friendly person. He spent the time with me from test drive to the purchasing process. I will recommend Anthony when you visit Ray Catena Mercedes-Benz of Edison.

EmilyMedeiros

Jan 3, 2014

I had a flawless experience in dealing with Matthew about getting a new car. As a current C230 owner, I wanted to upgrade to a C-Class that was 4matic (for inclimate weather) at an affordable price. Matt was very patient with me during my purchasing process-- as i was unsure if financing or leasing was a better option. He was very thorough with all the numbers that I was given. He answered any and all questions that I had, in a very timely fashion. He had me sold on a car before I even saw it! Great salesmanship! I ended up leasing a 2013 C300 4matic, which was perfect for the snow storm that was quickly approaching. Matt had most everything done by the time I came to finally pick up (and finally see!) my new car. I am so happy with my lease and cannot wait to drive it everyday! I look forward to being a Ray Catena customer for a very long time. This dealership comes highly recommended. They have a very warm and friendly staff, too!Great job, Matt!!

jmogray

Jan 2, 2014

Buying experience was great, no pressure, they have an extensive selection, and good prices. They really know the cars and care about an outstanding experience from purchase and continuing through service. Would recommend them to anybody looking for a good 'Benz.

windowman

Jan 2, 2014

We just leased our second Mercedes from Ray Catena and have dealt with Dan Cottrell on both occasions. He is easy to work with, no pressure sales and he goes above and beyond to make sure that we are satisfied. Typically, I would dread the "car buying experience". Now, it's almost fun. We went to pick up our SUV on New Years Eve.and had our 3 kids with us (no school). Robert Alfonso the GM had someone bring the kids to get food and drinks while we were being shown the car. We travel 50 minutes just to deal with the Ray Catena group. Their service dept is the best, period. As a business owner, I can tell you, they do it right.

stevemorra

Dec 27, 2013

From the minute you enter the door until the moment you leave... The Ray Catena team is at your every request and beyond. This is one of many reasons why we have been purchasing and servicing our cars only with Ray Catena since we first stepped into his Edison location in 1996. For this purchase we had the pleasure of working with Allyson Gutman... Allyson is far more then a salesperson... She listens to our needs and caterers to our wants in providing an automobile that meets and at times exceeds our expectations. Her knowledge of each vehicle is beyond that of the norm and her attention to detail is impeccable. As for the price Allyson works very well as if it was her purchasing the vehicle for herslef and her family. When is comes to the paperwork which is never an easy task Allyson is a pleasure to work with and when it comes to follow up after the car was purchased Allyson treats you with a sense of care and attention that is second to none. Overall I speak for myself and my wife that we have a relationship with the Ray Catena team that will be a part of our family in purchasing and servicing our cars for quiet some time.

lsslovin

Dec 24, 2013

They make the process easy. Excellent service from beginning to end. Glen the service manager is outstanding. Overall a quality class act! The salesperson handles the process so picking up the car is a pleasant experience. You do not have to go to the workout guy (business manager) to get pressured and threatened to buy what you do not need. Ray Catena is a great experience.

2014gl550NJ

Dec 19, 2013

We had a great experience at Ray Catena Edison, thanks especially to Allyson. She was very knowledgeable about the product, especially in comparison to competitive vehicles, and was able to provide the full range of financing options allowing us to decide on how we would purchase the vehicle. Within 20 minutes of deciding to get the truck, we had gone through a variety of scenarios, negotiated the price (including options and accessories). The whole process - walking in to walking out with keys in hand - took only 3 hours!! We also had the chance to meet the service department, which was very helpful. We got a 2014 GL550 which is a great car for a family of 5 (and for a sports-car loving father). Special thanks to Leigh for the Mercedes bears for the kids ... they also have their own seats in the car now! We will definitely recommend Allyson, Leigh and Ray Catena Edison to all of our family and friends (in fact, I already have). Thanks again!

coachnick46

Dec 19, 2013

We were greeted as we entered the show room, asked if we needed anything (water, refreshments, etc.) Salesman John LaViola Jr.was called to assist us. John showed me the model I was interested in and answered all my questions. We went for a test drivein a CLA250. Along the way, John pointed out many of the features the car offered. After testing an Audi A4 at another dealer,I returned and leased a new CLA250. A car was located that had all of the options I was looking for and was delivered in a fewdays. When picking up the car, Abel was very helpful in demonstrating the navigation system and other options I had selected.What was really great was this was accomplished indoors on a very cold day. Great facility for purchasing a car.Abel and I then drove to the service center and showed me the facility. Upon returning, John and I completed all the necessary paperwork and I drove home. A very pleasant experience.

gabebuni

Dec 18, 2013

thanks eli your the man love my 3rd car with your dealership, the way you handle your customer , you never seem busy to answer all my calls, thanks alot

Tumbuk2

Dec 17, 2013

Awesome service. Robert is patient, knowledgable, and courteous. And the dealership has an amazing service center. We would definitely recommend purchasing a car from Ray Catena Motorcar!

joeystixx

Dec 16, 2013

Excellent Service. A+ The price was the lowest i was quoted. The service was great. I would recommend Eli Sasson to anyone who wants a good deal on a car.

SLEEKCLA

Dec 6, 2013

I emailed few dealers with my options requirement for CLA which I wanted to purchase. John Farrell was the first to reply back to me. " we are very professional and I want to earn your business ". He immediately emailed me quote with by budget. John mention that he didn't had the particular CLA available in stock but he found the one with my options and it will take 5 days to have it. I reserved this car by placing deposit of $500 on credit card. Within two days John emailed me to mention that they had my car at the dealership. I replied to him that I won't be able to pick my car since I am 90 minutes away from Edison. He immediately agreed to deliver CLA in MT Laurel at my doorstep. John and Matt showed up at my house that afternoon and singing documents took 10 minutes. John Farrell and Steve Chanis ( Manager ) are truly professional. They made whole experience as easy as possible without me stepping into the dealership.Thank you John and Steve for making my car buying experience with Ray Catena unforgettable.

maramsey

Dec 5, 2013

I previously dealt with Open Road Mercedes in Bridgewater NJ ... I switched to Ray Catena Mercedes Benz of Edison because I followed Allyson Gutman my sales associate from Open Road to Ray Catena in Edison ...I could not bring myself to go back to Open Road if Allyson Gutman was not there ... Allyson Gutman is the BEST anyone can ask for ... she is great to deal with ..treats you like family and makes you feel at home .. she is extremely knowledgeable and answers all the questions you have ... lets face it buying/leasing a Mercedes is a big deal and is costly and sometimes you get a little nervous ... this does not happen with Allyson .. she takes you through it smoothly without any pressure and before you know it she is handing you the keys to your new car!! ... Thank you Allyson!!All of the other staff members at Ray Catena Mercedes Benz in Edison treated me well and I am so happy that I am now dealing with them.

ven7782

Dec 4, 2013

My key issue here is the service center's unfriendly and rude behavior. My car buy experience was very good but my experience with the service center has been extremely unpleasant. To start with, I call the service center and a feminine voice from someone named Douglas answers the phone. This guy/gal has no business being on the phone and talking in a robotic manner which is very insulting. He cuts me off abruptly while I am talking. He transfers the call abruptly while I am talking with no regards to the person on the other line. How can this guy keep his job despite being so horrible and hopeless is beyond me.Next the service advisers and only slightly better. The way they talk with a customer makes you feel as if they are doing you a huge favor. On every occasion I call them, the call gets transferred to their VM. When I leave them a VM asking them to call me back, the call is never returned. My local Nissan dealer's service center is 100 times better than Ray Catena Mercedes. At least they treat me as a human being.Otherwise I have no complaints about the service work on the car being done here. But treatment is equally important which is hopelessly lacking.

627980

Dec 2, 2013

I recently purchased a CPO 2011 Mercedes E350A Convertible from Catena Mercedes-Benz of Edison, NJ. I cannot describe how great we were treated by the sales staff, especially Allyson Gutman and Steve Chanis. They were extremely accommodating and spent many hours in arranging and concluding a sale with me. They were not only accommodating but friendly and kind. This purchase was the best experience I have ever transacted in my entire vehicle purchasing history. I WOULD HAVE TO RECOMMEND NOT ONLY CATENA, BUT HIGLY RECOMMEND ALLYSON AND STEVE. THIS WILL NOT BE MY LAST PURCHASE FROM CATENA MERCEDES-BENZ.Rick L

Tfitzgerald

Nov 26, 2013

Everyone that I met in person or over the phone was extremely pleasant and accommodating. Bob Gold is a low key salesperson who exerts no pressure while being knowledgeable and extremely pleasant. He appreciates humor but takes his job seriously, and very proudly. Everyone of the staff gave the impression they were one big, happy family without being Stepford-like. Patrick showed us the vehicle details and he was very knowledgeable and detailed.Best experience I've had buying a car, and I've bought over a dozen from different dealers.This is "why" I've given the highest ratings possible.

danielcalka

Nov 21, 2013

I am very impressed by the professionalism demonstrated by Eli during the whole car purchasing process. He not only helped me find the car with the features I want with a good price, but also spent time to show us all the features when we got the car. In addition, his pleasant personality made the whole purchasing experience very smooth. I highly recommend Eli to anyone who might be considering purchasing a Mercedes from Ray Catena - Edision.

HMAL

Nov 4, 2013

My husband and I bought a pre-owned ML 350 from Ray Catena of Edison. We dealt with Chris Russo and we were highly impressed with his professionalism. He made the whole process of buying a pre-owned vehicle very painless and easy for us (something that we have not experienced at other car dealerships). He was very accommodating, courteous and we felt he was honest in his dealings with us. We never felt pressured to buy anything. His professionalism continued even after we purchased the vehicle - when we had some service requests, he not only accommodated us but went above and beyond to make sure we were very well taken care of at the service department. Thanks Chris for your stellar service!

Therrsa

Nov 2, 2013

I was overwhelmingly impressed with the Ray Catena dealership in Edison NJ. It is a first class place and they treat you like you are also.From the minute you walk in the door, the greeting, the friendliness, professionalism, and customer service is noticeable and greatly appreciated. I don't think there is anything they could improve on even though they say there is always room for improvement, but it is obvious that Ray Contena manages his dealerships well. Our sales representative was exceptional and would highly recommend him as well as the dealership to anyone.,

khandekar732

Nov 1, 2013

I was recommended Allyson by a colleague who has worked with her a few times in the past. Me and the wife went to the dealership looking for a lease on the C300 model. Our vehicle of choice was the Audi A4, however none of the dealerships I contacted, and worked with, were able to give me the price I wanted to pay.Once we met Allyson and spoke with her, it was clear that she was willing to be flexible and work with us and our budget - the objective being to get us into a C300 at the price we were comfortable with. With Allyson, we were able to do in one day what we were not able to do in 2 months with Audi.I highly recommend her, and am looking forward to working with her again in the future.

itakyi

Oct 29, 2013

I have dealt with Ray Catena for both service and parts for my S 500 Mercedes and I'm always very impressed with their responsiveness, professionalism and reasonableness. Adam is a superb service advisor both from his knowledge, attentiveness and ability to work with you on the most immediate problems versus long term problems.The lady who serves as a floor receptionist that welcomes customers is outstanding. I'll always go to Ray for my car needs and enjoy the excellent service and atmosphere.

stuart2102

Oct 29, 2013

I have been a Ray Catena repeat customer for 28 years. Their commitment to satisfy my automobile needs with professional people at both the sales and service levels is fantastic. They treat me as if I were the only customer they had and of course I am driving the best and most prestigious automobile on the road.

denise93

Oct 21, 2013

Allyson Gutman is the most pleasant employee anyone can ever work with. She made my experience as a new Mercedes-Benz enjoyable. Her knowledge with car help a lot in selecting exactely the car I been wishing all my life, She is the best saleperson I have ever met..

ls1996

Oct 21, 2013

I am very impressed by the professionalism demonstrated by David during the whole car purchasing process. He not only helped me find the car with the features I want with a good price, but also spent time to show us all the features when we got the car. In addition, his pleasant personality made the whole purchasing experience very smooth. I highly recommend David to anyone who might be considering purchasing a Mercedes from Ray Catena - Edision.

LigiaFerreira

Oct 15, 2013

Looking for a new car to lease was a stressful process as a new college graduate. I was recommended to Leon Pereldik salesman of Ray Catena Mercedes of Edison by a family friend. Working with Leon was a true pleasure. He was honest and straight forward and made the process of obtaining a new car as simple and easy as it should be. He gave me different options and we were able to get the best possible deal for me on my new car. I can say that I will defiantly be recommending family and friends to Ray Catena Mercedes Of Edison.

lu2drivemycar

Oct 1, 2013

Craig made the process of leasing my MB so easy. He offered me a great deal without any pressure.He went above and beyond in showing me all the features of my new car. I will recommend Craig and Ray Catena to all my friends.

iamsesha

Sep 29, 2013

I bought a new GLK 350 at this location. I worked with John Laviola jr during this purchase. He was extremely helpful and patient. I liked how he didn't pressure me and was eager to answer all my questions, helpful in working various numbers as I wasn't sure if i wanted to finance or lease. I will suggest the location and him as a sales person because of the great experience I have had. He was also helpful in giving me the best deal including my employer discounts etc that I didn't even know. He was extremely informative and supportive.

sarasgranny

Sep 27, 2013

I selected the dealership before I had even settled on the car I wanted to purchase. The Ray Catena dealership came so highly recommended by my friends that I knew I wanted to do business with them. I was not disappointed. The entire experience was first rate from placing my order through picking up my car. Sales Rep, John Farrell immediately responded to my internet query on the new CLA 250 that I had read about in the car magazines. He was knowledgable and extremely helpful throughout the "pre-order" process (I pre-ordered the car prior to its introduction in the United States). He kept me up to date as I anxiously awaited the arrival of the car. Once the vehicle arrived, he efficiently handled all of the paper work and financing. The Ray Catena dealership provided hands on introduction to the car (my last new car was 12 years ago - much has changed in the technology available), even having me drive to the service department and introducing me to the staff there. The entire staff at Ray Catena was friendly, helpful and very congratulatory upon vehicle pick up. And, of course, the CLA 250 is beyond beautiful!

RaymondPirre

Sep 26, 2013

I enjoyed my experience in working with john and he is very knowledge with the product. He is extremely interested in pleasing his customers by offering exceptional service. John clearly represents the outstanding experience that is expected from a luxury brand dealership of Ray Catena. I would recommend to see John when visiting Ray Catena Mercedes Benz of Edison

skelton123

Sep 24, 2013

The experience at this dealership was very positive and professional. The people I dealt with were knowledgeable and willing to take the time to explain all relevant details. There was no pressure throughout the entire transaction. From an administrative perspective, the interactions were quick, efficient and to the point. The entire experience was pleasant and painless from the time I walked into the dealership through finalizing the transaction.

nchalfant

Sep 24, 2013

My partner and I have been a customer of Ray Catena for over 17 years and had a situation where we needed to trade-in both of our used Mercedes for a purchase and lease on two new sedans. Unfortunately, we have had some severe issues with the auto body shop (Quality) they deal with in repairing a small dent in one of our existing cars and damage to the same car by Mercedes Roadside Assistance when it was towed in for the last repair. So, we had been in contact with the dealership and management of all the people and businesses involved and have been EXTREMELY happy with the response, care and attention to detail on these matters while doing business with the customer being first and on handshake deals...something you cannot put a price tag on nor find in most car dealerships today. All in all, we can say that we were treated so above and beyond the norm by our sales representative, Allyson, and the general manager, Robert, plus Randy and Glenn in Service, due to our loyalty and the extenuating circumstances we experiences that it simply reaffirms our faith in this dealership, their service and commitment to the customer and quality. We would high recommend it to anyone interested in purchasing or servicing a Mercedes Benz now or in the future.

joco100

Sep 23, 2013

best deal in town! great service ! integrity and class! thank you so much for everything it was a great experience . i will definitely recommend you !

rnikezi

Sep 19, 2013

Allyson Gutman was very professional and courteous with me. She made me feel very comfortable. At no time did I feel pressured. Allyson is an Asset to Ray Catena Motor Cars.

SOrros

Sep 5, 2013

Ray Catena Mercedes Benz of Edison exceeded every expectation one has of a dealership. From the professional way you are welcomed to the dealership, the exceptional well polished salesperson in Allyson Gutman who answered all our questions and quided us thru the process. Upon delivery of our vehicle, we were introduced to their Service Dept who welcomed us to the dealership. I would like to add that this is our 4th Mercedes Benz and our third purchase at Ray Catena MB of Edison, and each time it gets more pleasant.I would without a doubt or hesitation recommend Ray Catena MB of Edison and our lovely sales representative Allyson Gutman to my friends, neighbors and relative's, without reservation.

alee5707

Sep 2, 2013

Just leased a new GL450 through David Wong of Ray Catena Mercedes Benz Dealership in Edison, NJ. Gave me a very good price and service was excellent. I arrived late to pick up the car and he waited for me even though it was the end of the work day. Very satisfied with the service.

Lcjlw

Aug 29, 2013

We decided to work with David based on the comments from dealer's rater.com, and it was a great decision. David is such a wonderful professional to work with. He helped us find the GL450 with the features we wanted and with a great price! He has everything set up when we pick up the vehicle. The whole process was very smooth and efficient. We have purchased 4 new cars for the last 13 years. The experience with David Wong at Ray Catena is definitely the best car purchase experience that we have ever had. We highly recommend David Wong and Ray Catena to any customers who want to have a pleasant experience in their next car purchase.

robertperrotta

Aug 29, 2013

I bought my first new car from Ray Catena 15 years ago and Leon was the Sales rep for Infiniti at the time. I had a good experience at that time.When I was ready for a new car, I decided on a Mercedes and fortunately for me Leon was still at Ray Catena and moved to the Mercedes Division. Although I talked to sales reps from other MB dealerships in person and on the phone, there was no doubt in my mind that everything being equal, I would return to Ray Catena and talk to Leon before purchasing a new car. Although all the reps I have talked too at the other dealerships were knowledgeable and courteous as Leon, I have come to "trust" Leon which in my book is the key factor on where to place my business. Ray Catena is fortunate to have a salesperson who will go the extra mile to make the transaction as pleasant as possible for the customer. Thank you Leon.

TerriGordon

Aug 29, 2013

I lease cars every two years, Brian has earned my trust and loyalty. He has spent a lot of time and energy making sure my sales were handled properly. I have already referred him to friends and family, which is the ultimate complement. I am writing this because I had to look up something on the website and saw that I was able to do so. So thank you again for being of service to myself and my family. Terri Gordon

jeraldrelkins

Aug 28, 2013

The quality of Mercedes-Benz is beyond comparison. The reception, sales, and service staff were professional, service oriented, gracious, understanding, and exceptionable. They understood our desires and made certain that the vehicle we wanted also fit our needs. Mr. Robert Gold called us the following day to make certain that we were completely satisfied. Paul our technician was proficient in explaining the functions of our new Mercedes-Benz.

omar626

Aug 22, 2013

it was my first time purchasing a luxery vehicle, I visited the dealer about 5 times before finalizing the purchase. All times i saw John and he was very helpful, patient and knowledgable. I purchased other new vehicles in the past and they were never an easy and relaxed experiance. Im really happy with my purchase and would highly recommend Raycatena Mercedes of Edison and my salesman John Laviola Jr.

fdeandino

Aug 16, 2013

I recently leased a GLK 350 for my wife from John. He made the entire process quick, smooth, and most importantly - fun.He helped us choose the car that would work best for us and fit our budget, came along for the test ride and gave a great explanation of all the features. The actual transaction was quick and easy.We couldn't be happier with the car. It meets all of our needs and wants. I did some comparison shopping and the deal we got is significantly better than anything else we saw.The dealership itself and the service center are gorgeous. There are a ton of incredible cars in the showroom. They gave us our car filled to the brim with gas and waxed like I have never seen.Can't wait to do it again!

wadewnek

Aug 11, 2013

it was a great experience all around, from the time i was greated when i walked through the door until i left. they made me feel right at home as if i was a part of their family. it was a nice clean showroom and family atmosphere. i would recommend this dealer to anyone looking for a Mercedes or for that matter any car that ray catena has in his lineup.

kb62

Aug 3, 2013

This is about customer service and professionalism. Both the dealership and our salesman, David Wong have repeatedly gone above and beyond in each and every way ! Glen Gaito is included in my comments on compliments as well. Thank you for your fine service.

AMannNYC

Jul 25, 2013

Eli is the best salesman around! He knows everything there is to know about cars. His knowledge was very helpful to me when he helped me select the car that suits my needs.I would recommend ELI to all my friends and family. thanks for your helpAlbert M.

VictorSetton

Jul 22, 2013

This is my 3rd mercedes purchased at Ray Catena Mercedes and 3rd time dealing with Eli, he is a pleasure to work with and very knowledgeable. Most of all he is honest! My car was delivered the same day i decided and my lease return was picked up and returned without a issue. I will recommend Eli to friends and family looking to get into a new mercedes in the future.

joandepaul

Jul 21, 2013

I purchased a 2010 Mercedes C300W4 on July 18, 2013. Bob Gold was the salesman who handled the transaction. Not only did he make this purchase "painless", but his professionalism and expertise assured me that I was doing the right thing. He, absolutely, is an asset to your organization. I will recommend Bob, as well as your dealership, to my family and friends. Thanks to Bob Gold and The Ray Catena Motor Car Corporation for a great buying experience.

lpmeaney

Jul 16, 2013

This is my seventh Mercedes Benz purchased from Ray Catena Mercedes Benz and Bob Gold has been my sales person on all of them. The Ray Catena experience is always easy and thoughtful . Bob Gold is a true professional. Never any pressure and explains everything possible. I picked up my new E350 today and it was perfect. The Delivery person walk us through all the cars functions. I have been A Ray Catena client since 2000 and would never dream of going anywhere else. They GET IT RIGHT !!

Penelope07

Jul 11, 2013

I am writing to praise the Ray Catena showroom staff in Edison, NJ and salesman Mr. Derrick Fox. From the moment my brother and I entered the showroom, we received a warm greeting and offered a cool refreshment (it was a 90 degree day in New Jersey). Of course, the reason I was in the showroom was to purchase a car. Having read about the GLK 350, I knew that this was my choice; however, I needed to negotiate the trade-in of my 2009 E350. I have purchased two Mercedes Benz autos from Ray Catena auto over the past 7 years and Mr. Derrick Fox helped me with these sales so when I set the appointment I had high expectations that Derrick would know the automobile and he would know how to help me with financing. Derrick is always a gentleman and he is an excellent sales rep. He doesn't rush.....he doesn't push ......he shows the full line of Benz autos and he shows all of the capabilities and talks about the value(s) of the choices available. When I confirmed that I was primarily interested in the GLK, Derrick took me and my brother for a drive.........I drove so that I could see if I was "comfortable" on the road, in Rte 1 traffic etc etc. When we returned to the showroom, Derrick quietly and carefully asked me....."what do you think?" " How do you feel about driving the GLK?" Then came some challenges for Derrick. Frankly, the financial arrangements took patience and persistence on his part. In a very professional and sensitive manner, Derrick explained to me the gap that I needed to cover. He re-did paperwork and re-submitted my application so that I qualified to purchase my third--3rd--Mercedes Benz from Ray Catena Auto!!! I was thrilled. This is why I have taken time to write this extensive review. I appreciate deeply the professionalism, the care, concern and sensitivity shown to me that Derrick Fox and everyone who worked with him extended to me to insure that I, a loyal Ray Catena buyer, was able to purchase yet another Mercedes-Benz from this dealership.My overall rating is AAA++PLattimer

gabeferrari

Jul 9, 2013

John was a very professional salesman that made my decision on buying a Mercedes E class so easy that it was a pleasure.His knowledge on the car and assistance with the entire purchase from start to finish was perfect, if plan to purchase deal with John, itsproblem free, tell him want you want and he gets it done for you! Great job, John.

Jmacasaet

Jul 9, 2013

My experience at Ray Catena Edison was a great one. Robert Pandolfo was great. He was friendly and patiently went through everything step by step. We greatly appreciated his hospitality and kindness. Overall, because of Mr. Pandolfo, my experience ar Ray Catena was a very good one.

actuwonder

Jul 8, 2013

I came back to Ray Catena Mercedes because of the first experience I had with Bob Gold in 2009. I came right back to him and experienced the same friendly and effective experience I had the first time. I would definitely return to work wit hBob when I purchase my next car.

bmwtomercedes

Jul 7, 2013

Greg is the greatest sales consultant I've ever come across. He's the only reason why I've switched to a Mercedes from a BMW. Greg understands the needs of the client, works on the case super fast and ensures 100% client satisfaction. I would recommend him and Ray Catena dealership in Edison to anyone that is in the market looking for a Mercedes.

bigdib18

Jun 20, 2013

This was my second Mercedes that I wanted, and of course I came back to this dealership because of my good past experiences with them. I called up Eli Sasson, and told him what I was willing to spend, he showed me a few cars and the options I can get with it, I asked for a car with a unique color and options, a few days later the car was delivered and i'm extremely happy with it! I appreciate the service that I was given and will definitely come back to Mercedes Benz of Edison in the future.

GregoryShipmon

Jun 18, 2013

I have been selecting and purchasing from Ray Catena since 2000 each time they always exceed my expectations I worked with John Laviola Jr. he continues the legacy of exceptional customer experience, they met my needs in record time. My fiance is planning to purchase her next automobile from Ray Catena.

TerriMFuller

Jun 9, 2013

I would like to convey my most sincere compliments to Ray Catena Mercedes Benz I'm Edison. Your entire team was excellent and my personal salesman, Anthony Garone is above and beyond excellent! I have bought 4 cars from Anthony throughout the years! He is professional, enthusiastic, and one of the most hardworking car salesman I have ever encountered. In fact, I trust his judgement so well, he picked out my new SLK 250 and it was better than anything I had envisioned on the Mercedes Benz Site. He knows the business and works above exception with customers! Your dealership should feel honored to have him on your sales force! I love my car and as well as your dealership! I will highly recommend it to my family and friends! SincerelyDr. Terri M Fuller

munecadejorge

Jun 7, 2013

I haved owned Chevrolet all my life. My wife drives a Tahoe and the local chevy dealer always did a really nice job. But on thursday i needed a second car because of a chanege of job. I called my local chevy dealer and i called Artie. Long story short i not only got a quote i got options. before i got a quote from chevy i was closing a deal with Artie for less than a chevy. But the best part is the team at Ray Catena made me feel like i was purchasing a100,000 car. I will never buy a car elswere me and my family will never buy elsewere. Thank you guys you made this the greatest experiance. The best part its less than most midside cars i love my c300 mb. Thanks Artie

dennisdino73

Jun 5, 2013

This is the 5th car from this dealer and as always the experiance is great. The service at Ray Catena is by far the best.

Tami morano

Jun 5, 2013

This is my third time dealing with Elie. He is very knowledgable in his field. He always gets me an excellent deal and is always easy to work with. He delivers my vehicle in mint condition. He is consistent in answering any questions or concerns I may have. Excellent service!!! I recommend him to friends whenever I know they are looking for a new vehicle!

jrosen

Jun 3, 2013

I've leased at least a dozen cars through Scott Clifton and have total confidence in his ability to get me a fair deal and to follow through on everything. Also, the serice department is very good.

Lbonilla516

Jun 2, 2013

The visit was very welcoming, and all associates were very attentive. John, our sales representative was helpful and very friendly, he went out of his way to help me out. My family and I really enjoyed our visit there and would recommend going there to friends. We are more than satisfied with our purchase. Thank you again for everything!

maverickrdo

May 25, 2013

Sales representative was extremely helpful, patience, knowledgeable and most of all very friendly. He was able to make some recommendations, based on my needs and requirements. Overall it was an excellent experience and wonderful customer service.

mchev

May 24, 2013

I just purchase used 2010 E350 vehicle and i'm so happy with the service n the kindness n patience, John Farrell was a great salesman he explained everything about the car and i was very happy to have him for my salesman at Ray Catena motor car in edison new jersey. I will recommend this dealership to everyone. I am a very satisfied customer and happy with my E350 vehicle. I give John Farrell 10 stars. ???? Happy customerPhilip P.

lacollina1

May 23, 2013

ELI SASSON EXCELLENT HELP!GOT ME THE COLOR AND THE OPTIONS I WANTED AT A GREAT PRICE.DELIVERED THE CAR ON TIME AND IN MINT CONDITION.

Tree0224

May 18, 2013

I went to Ray Catena Mercedes for the lease of my new car...E3504matic. It is my second lease from Ray Catena. My Salesman, Anthony Garone, was exceptional. Anthony was my salesman last time as well. It is the second time I had a great experience from Anthony and Ray Catena. Honestly, I have had many cars from BMW, Cadillac, Jaguar, etc. This is the only dealership and salesman I really had anything good to say about. It usually is a back and forth hassle. But, with Anthony everything is prepared, explained to the full extent, no hassle. There are no questions to ask, because they are all answered. From the time you walk in, to the time you leave with your new car, everything is taken care of for you. The staff is extremely nice, friendly and upbeat. Always positive. It is exactly what you want, when leasing or purchasing a new car. Anthony and Ray Catena have been the only recommendations I have ever made and will continue to make.

apesce

May 14, 2013

This is the first time I Purchased from Dave. He was an absolute pleasure to deal with! Dave found me the exact car I was looking for with no delay. I found him to have the exact professionalism I would expect from a top flight dealership like Catena. I definitely recommend you ask for Dave when purchasing your next car at Ray Catena.

ashnirody

May 12, 2013

This was the best new/used car experience we ever had. It was quick, fair and painless.The term 'used car salesman' and its connotation does not apply to Leon. If this dealership has more like him they should be very happy.

ajmartin5454

May 11, 2013

great service from second you walk in, very knowledgeable sale man, really cant say enough about him. im deff coming back when i need another car.

xtra

May 9, 2013

I came looking for a car that can handle a few passengers comfortably and still feel and handle like a sport car.Mr. Eli Sasson took his time to walk me thru different models explaining the cars performances pricing and financing options,I was only looking, but because of Mr. Sasson I leased a car with the one pay option which fitted my pricing range and I got a car that I LOVE.Thank you Ray Catena and Eli Sasson.

TTK1

May 3, 2013

It was a good buying experience. Tim was very helpful. We were happy when Tim offered to deliver our new car to us at our office location, almost two hours away. It was great not having to travel back to the dealership to pickup the car. Overall, it was good service at a fair price. We would return to this dealership and make another purchase in the near future.

whatever876

May 1, 2013

Would highly recommend. The pricing was extremely fair. The service was very friendly. Did not have to sit around waiting on paperwork (always a plus!) The service center is wonderful if you must wait or chose to wait for your vehicle.

tonymastrolia

Apr 30, 2013

Craig was excellent throughout the sales process. He explained the car to me in detail, provided expert guidance and was the friendliest salesperson with whom I've worked.

fperkins

Apr 29, 2013

I have been dealing with said dealership since 2005. During that period of time I've found them to be most cordial, friendly and accommodating. Of particular note are my dealings with Mr. David Wong, whom I've dealt with solely since 2005. I feel most comfortable in working with him. He's very knowledgeable about the cars, is open and honest, and always conducts himself in a most professional manner. The staff there is great, always pleasant. They make you feel special when you enter the facility. While there's no doubt that there are many good sales persons at Ray Catena-Edison, Mr. Wong has been the primary reason that I lease from the Edison location. I have been very pleased with the service and would not hesitate to recommend Ray Catena-Edison to anyone who might be considering purchasing or leasing a Mercedes.

mikestein

Apr 29, 2013

I just purchased a SL550 and it couldn't have gone any better. Working with Eli Sasson was a pure pleasure. Ray Catena and Eli Sasson will be the only place I go from now on! I will be recommending him and the dealership to all my friends. Thank you Eli and Ray Catena for making my car purchase so easy and seamless. Michael S.

spluisl

Apr 27, 2013

Met Allyson Gutman from Ray Catena Mercedes Benz in Edison while stopping in to look and am I glad I did! She is truly a professional and followed up with me on the C300 4Matic I was looking to purchase. I received a great price on the vehicle and she was so informative and explained all the additional warranties to have the car covered for years to come. The service provided was extraordinary, the service area at Ray Catena Mercedes Benz is top notch and I look forward to taking my car there for service. I am the happy owner of a Mercedes Benz C300 - THANK YOU Allyson for a great experience.

irishiz55

Apr 26, 2013

Buying my first luxury car had me quite nervous..Walked into Ray Catena MB of Edison and with the first hello I was hooked. Everyone from reception to the the sales people were great!. Salesman Artie Beyer was the best.He had 2 test drives set up for me he went over the cars with me and before I knew it my mind was made up. Artie was able to locate the color that i wanted and kept me up to date as to when I would be able to take delivery....He was on top of this sale all the way....On the night i went to pick it up we went over to the service center to show me where it was and where I would pull my car up for service. I thought this was great! I was glad Artie was there to share my excitement! He truly made this so easy!!! Thanks to all at Ray Catena you guys are the best! Thanks Artie for your patience!! I would recommend this dealer to anyone !!!!!!!!

JosephChen

Apr 23, 2013

Going to the Ray Catena Dealership is second to none. From the moment you walk in, the receptionists are very friendly and always have a drink ready for you. John LaViola is someone who is very easy to talk to and makes sure to deal with you straight and lays every option on the table. He will give you an honest opinion about the features and options of a car and whether spending the extra money is worth it or not. Highly recommended.

charlesriggs

Apr 22, 2013

John Farrell IV contacted me after I e-mailed request for quote on used 2012 SL550. Through out the process he was very patient with me, and followed up on every aspect.Have not met, just talked on phone, but judging how he acted, if I still had my businesses, I would hire him in a minute. best regards Chuck Riggs

JFC7324

Apr 22, 2013

I had not purchased a car in 10 years and was concerned about the whole negotiating process so I went through Sam's Club and was referred to Arthur at Ray Catena. Arthur was helpful and very informative about the car I was interested in and the service they would provide at Ray Catena. Unfortunately, the dealership is over an hour from my house and I decided to buy closer to home. Even though I did not make a purchase, I would recommend Arthur to anyone in the area or anyone willing to travel the distance who wants to buy a new Mercedes. Working in the internet space, I know how providing your email address can cause an influx of emails to your inbox but Arthur contacted me just enough and was not over-bearing with his email and phone communication.

TaraRaphael

Apr 22, 2013

I recently purchased a 2013 ML350 from John Wolken at Ray Catena Mercedes-Benz in Edison. He was an absolute pleasure to work with and has continued to make sure that I am overly satisfied with my purchase. All staff members that I came in contact with were friendly and professional.

jackmercedes

Apr 11, 2013

The service at the Ray Catena Mercedes-Benz dealership is excellent!I worked with Mr. Eli Sasson and he is an absolute professional!It was a pleasure working with him.

rosemona26

Apr 9, 2013

My husband and I were very pleased with the customer service from the moment we walked through the doors. The receptionist and Leigh asked our names and were very pleasant and accommodating offering us and our daughter a cold or hot beverage. We were directed to the car selection we were interested in as we waited for our sales associate John Farrell. As not to keep us waiting, Timothy Antoniszyn did a wonderful job assisting us with a few selections along with setting us up with a test drive until John finished with another customer. John accompanied us with two test drives, unfortunately we had to leave abruptly upon return to the dealership and told John that we would contact him within a few days. My husband noted to me that there was no pressure by John to stay and speak the the manager; a practice experienced at other dealerships.My daughter and I returned a few days later and Leigh greeted us by name and again was very pleasant, accommodating and personable. I told John that I was't really satisfied with the selection in the dealership and expressed what I was looking for, he did a search of off site vehicles, found one that matched my requirements and within 20-30 min a service technician delivered the vehicle to the dealership. We went for a test drive and I was sold!We came back that weekend to finalize the purchase and Timothy did a wonderful job assisting us again as John was working with another customer. My husband handled most of that as I sat with my daughter and her friend in the reception area. As time passed, Robert Alfonso, the General Sales Manager came over, said my name along with a "Congratulations." I had never met him but was pleasantly surprised with the gesture. There are more accolades to be told but I think my point has been made. We had a very pleasant experience at Ray Catena Mercedes Benz of Edison and would highly recommend this dealership!Oh, the best part was John delivered "my" E350C to our home...and greeted my daughter by name...Thank you John, Timothy, Leigh and Robert for a great car buying experience!!

aschlachterjr

Apr 7, 2013

I had always heard that Ray Catena dealerships provided great customer service, so I had high expectations upon arrival. And to be honest, these expectations were far exceeded. Everyone that I spoke with from the receptionist, to Len, Dennis, and others were extremely professional, candid, and welcoming. I never felt pressured and I was even made coffee and served chicken marsala while discussing various purchasing/leasing options and different financing opportunities. I will certainly be recommending this dealership to friends and family. Thank you for such a pleasurable experience

OmarShanawani

Apr 6, 2013

My wife and I went to test drive a GLK and an ML. We had setup an appointment but our designate sales person was unfortunately overdue delivering a vehicle to another customer. John came first to introduce himself and when his delivery went longer than expected, he handed me off to another sales associate. Handed! Not passed. He was sure to walk me over to my new sales associate. What's more, while we were waiting, we were asked by several courteous individuals if we were being helped. They offered us water, coffee, juice, etc. while we waited. I felt like I was a guest. This is how buying a car should be!The test drive person, Matt, had 2 cars ready for us, so we did not wait for the vehicles. We test drove the GLK, and then the ML. Matt was very knowledgable about the equipment and the options. He was sure to show us everything with which the vehicles were equipped. Matt was courteous and patient.When were done with our test drive, we were led back to Tim the new associate taking care of us. He was attentive, courteous, and very welcoming. Went on a hunt to find my toddler a lollipop. And most importantly paid him attention (after all, our son is the most important guest).Tim got us numbers for the vehicle and while they were higher than anticipated and we did not lease a car from them, I cannot say enough good things.No pressure and fast. We test drove 2 cars, got numbers, and left the dealership in under an hour.I highly recommend Ray Catena Mercedes of Edison. If you are in the market for a Benz, go here.

nlifton

Mar 29, 2013

Our experience was easy, fast, seamless, and a pleasure; just what we wanted. We purchased two vans and we are very happy with them both. Thanks a lot.

shoney

Mar 26, 2013

Our experience with Ray Catena Mercedes Benz of Edison was superb. Excellent customer service and unbeatable prices, we called well over 30 dealerships across the country. Everything was ready to go when we arrived at the dealership, received a through run through of how the car systems and navigation worked, signed the paperwork, were introduced to the service department and were on our way. Overall a great experience, Ray Catena will be the first dealership we call when it comes time to look for a new car.

Scheller

Mar 25, 2013

Our 3 rd car and second with Eli. The whole process is very easy from start to finish. Eli made sure it was a pain free experience.

tdepaul52

Mar 25, 2013

I would like to thank Mr. Robert Gold for another excellent experience leasing my 2nd Mercedes Benz from Ray Catena Motor Cars.Being retired this time around I researched prices in the E350 Convertible in the tri-state area. When I had all my numbers we called Mr.Gold and shared the figures.Bottom line, Bob said to come in and I will again find your E350 for the price to fityour financial situation . We drove the 60 miles (one way ) and leased a beautiful E350 Palladium Silver Convertible with AMG pkg.GREAT JOB !!!

lea4324

Mar 25, 2013

He was able to get us the price we wanted on a 2013 glk 350. Len was professional, friendly, and very cooperative. He was quick to respond to phone calls and emails and helped us to make a deal we all felt comfortable with. He provided great service and I would definitely recommend him and the dealership was a whole.

Mrotunno

Mar 25, 2013

I had a wonderful experience, everything was explained so clearly and simply which made my decision that much easier to make. Scott went above and beyond to make sure my family and I were we'll taken care of. We will be sure to visit this dealership again for future purchases.

Kgarcia1984

Mar 24, 2013

Over the last three years I've leased three different vehicles from Ray Catena. The only reason I keep going back is because of the impeccable service provided by both David and Tim. I would highly recommend considering these two individuals for anyone looking for a Mercedes.

pmalloy36

Mar 22, 2013

Our overall experience at Ray Catena was unmatched. The professional of your staff is unmatched. We cannot say enough about your delearship, and would definitely recommend same to family and friends.Thank you to Robert Alfonso, Christopher Russo, John Storm and Matt for all your help in leasing our new Mercedes!!!!!!!

mpis2

Mar 18, 2013

The purchase of my new Mercedes GLK 350 has been a very positive experience, mainly because of the knowledge care and concern of my Sales Repesentative David Wong. Mr. Wong was very knowledgable, compassionate, and understanding in his dealings with me. He is in a class above all other salespeople I have ever encountered.

Esergi

Mar 13, 2013

My S550 was scheduled for service due to a recall. They emailed me twice to confirm the appointment and stated if I was not able to make it there on time or needed to reschedule to call them. I arrived on time only to be told they were out of stock on the part. Absolutely unacceptable.

eileennappi

Mar 7, 2013

It was a great experience dealing with Tim, he's young, friendly, energetic, eager to please. We came in and bought an ML350, then sent my son to buy a fully loaded E350 Coup. Tim worked with my son to find & order him the exact car he wanted. He kept in touch via emails to keep us up to date on the cars arrival. We picked it up 2 nights ago, and he made the experience so exciting. He took the time to explain all of the car's features, with plenty of patience. Now, we're coming back to buy a smart car. Tim suggested we take a look, without being pushy. That's what makes us come back to him to buy more cars. I don't know how many mercedes cars we'll end up buying because of him!What a great kid, I hope he goes far...

neallu

Mar 5, 2013

The salesperson, David W., was phenomenal - he had been working with me even several months before I decided to order the car. He was very patient and helpful throughout the entire process, and helped me place my order in December of last year. Even though I have a short credit history and we faced many obstacles in getting me approved, he worked tirelessly with MB Finance and with several managers to allow me to get the car I've been wanting for the right price and payment plan. What's more, he automatically reduced the price to a very satisfactory amount (almost down to invoice), without me even mentioning any sort of price cut. As this was a special-order from the factory, I already knew I wouldn't have too much leverage when negotiating price; however, he took the negotiation out of the equation and cut the price without any prompting on my part.When I was taking delivery, he already had all the paperwork processed and ready - he was extremely efficient and professional, and significantly enhanced my buying experience. Further, he even had the General Manager and the owner of the entire chain of dealerships come over to speak to me and to congratulate me personally. The General Manager even went as far as to give me a free keychain + all-weather floor mats from the Parts Department (I even get free car washes for life at the Service Department)! When I tried to thank him for the favors in helping me get approved and also for the free gifts, he refused my thanks and instead turned around and sincerely thanked me for my business.My salesperson and also another gentleman (not sure which department he was in) were extremely thorough in walking me through the many features on my new car, and before I drove off, David even went as far as to give the interior of the car a final wipe-down, as he wanted to ensure it was perfectly clean for me.The people at Ray Catena in Edison truly went above and beyond for me even though: 1) I took several months to even decide I wanted the car, 2) I'm only 23, and 3) While the C350 is a truly wonderful car, it is definitely not the most expensive car they sell. One of the other salespeople walking around in the building asked me, possibly jokingly, if I was a famous celebrity. While I am quite obviously not, every single person at Ray Catena made me feel like I was.I apologize for the long essay on the dealership experience, but they truly went out of their way to ensure I had the greatest experience possible, and I will definitely be recommending them to everyone I know. As far as the car goes, the interior is superb - very technologically advanced and very luxurious and premium as well. I wish the seatbelts were a little farther forward so I could reach them more easily, but that's honestly my only issue with the car. The transmission is responsive, and I'm not experiencing any lag or slowness with the pedal response (I drove a Nissan 350Z prior to this car, and if anything, this car seems to be more responsive). All the features work very well and are very intuitive to operate, while the exterior is simply magnificent. As a reviewer of this car said on YouTube, this car isn't measured in miles per hour - it's more about the smiles per hour, and from the moment I see my car to the moment I can't see my car anymore (and even after actually), I am constantly smiling. Great job Mercedes-Benz for making this car, and excellent job to Ray Catena Mercedes-Benz of Edison for making my buying experience so wonderful!

pattyhugg

Mar 5, 2013

I give Ray Catena's Mercedes dealership 5 stars all the way. I am a first time Mercedes buyer and Craig Harris was my Salesman. Craig was friendly, informative and completely prepared for me when I arrived for my new car. He was awesome and so is my new Mercedes.

rbaccigalupi

Feb 28, 2013

I have purchased Mercedes (21 in total) from a total of 5 dealerships over the last 33 years.When I was introduced to the Ray Catena dealership initially I purchased one vehicle and did not return simply because of the salesperson. First, he did not deliver the vehicle himself, he had a mechanic do the walk through. When I had a need to contact him, the return calls took days and sometimes never happened. I went to another dealership for my next several cars. My son also purchased at least 12 cars from Ray Catena and he persuaded me to go back and use David Wong. Well, I cannot say enough about David as person first and then as a salesperson.He gets a 10+ on both scales. David makes buying a car a pleasure and not a poor experience. I have referred several people to David. I get the same feedback from them. If you want to be treated professionally and have a good experience see David and then go elsewhere before you buy. I am confident you will see the difference.

fishingnut

Feb 27, 2013

Friendly courteous atmosphere. Sales associates were not aggressive. We were able to look at different models in the lot and inside without being approached until we were ready. We special ordered a car and were kept apprised of the progress by our sales representive Allyson Gutman, from when it was built to when it was shipped and when it arrived in port. Upon receiving the car, a gentleman named Paul went over all the functions and operational systems of the vehicle, taking over an hour to explain all the features. His knowledge and humor made the instruction interesting and informative. A positve experience from start to finish.

ChrisLupino

Feb 15, 2013

Our salesperson Lenny was wonderful. He was more than helpful he did everything to meet our needs. We came to mercedes to trade in our BMW that Lenny sold us when he was employed with BMW.

pmecane

Feb 14, 2013

We were interested in leasing a 2013 Mercedes-Benz GLK 350. Upon entering the showroom we were greeted by a pleasant helpful receptionist who directed us to an area of the showroom where we could browse the inventory of SUV's. We were given the freedom to explore for a few minutes without any pressure or salesperson. After about 10 minutes we were greeted by a sales rep, Dan Cottrell, and we explained to him what our intentions were. He listened patiently and gave us an extensive description of the SUV and the various option packages that were available. He then took us for a test drive and continued to carefully explain all of the features of the vehicle. Upon returning, we were convinced that we wanted to lease the GLK. Dan explained the different lease programs that were available and negotiated a very fair deal for us. There was no pressure or "smoke and mirrors" involved. We dealt with Dan, and Dan alone. We did not have to play the, "Let me check with my manager ...," game. We agreed to a price and left a deposit. Later that evening Dan called us at home and told us that he had the car in stock and we could pick it up at out convenience.The next day we returned to the dealership and met with Dan to pick up our car.We were given an extensive education on every aspect of the car by a specialist. We were taken to the service area, given a tour of the waiting area (which is nothing short of magnificient), and introduced to our service manager. We then returned to Dan who completed our paperwork and were on our way home in our 2013 GLK 350.The next day, Dan called us to see how we were enjoying our car and assured us that if we had any questions or concerns to call him at any time. In all, it was truly a remarkable experience.

j2nyce

Jan 27, 2013

I recently purchased a brand new 2013 c250 coupe this was my first time buying a mercedes i met Ravi about a year ago at the dealership. I used to just go there and sit in all the cars and fantasize about me driving one one day . Ravi came up to me and told me that anything is possible and he said i can own one if i put my mind to it. SO i noticed the 2012 C250 and we sat down and did some numbers. the numbers came out fine at the time i just was curious to see what i would be spending. he told me to come back when i was ready and that he would be here waiting. So This past year i came back and was ready to get my car . he showed me the 2013 c250 and i was amazed with it. All the new funcitons the stitched leather .. it had it all He told me anything i wanted he would get it for me .. and sure enough he did i got the 2013 c250 with AMG grill , and wheels and the premium 1 package all for a good price. He was so excited for me being that i am only 24 yrs old andi was able to get a Mercedes Benz! When all the paperwork was done him and Matt Kratzer surpised me and told me to turn around and there it was my 2013 c250 outside shining on the platform. While Ravi Was preparing more paper work .Matt stepped in to show me all the functions of the new Mbrace the SAT radio and all the dashboard functions.I really appreciated that he took the time to show me how everything works. He was another great person that helped me with finding the car i wanted to. So my overall experience with Ravi and Matt was excellent . i cant wait to buy another car from these two gentlemen again!

gregorykaz

Jan 9, 2013

This is my 3rd Mercedes and my experience with Ray Catena MB has been excellent. I had the pleasure of working with Allyson Guttman for my most recent vehicle and she was able to find me exactly what I was looking for within my parameters. She was extremely communicative via phone and email throughout the sales process and handled everything remotely for me so that I could drive down to Edison from upper Bergen County and pick up my car the same day. The paperwork was smooth and she had contacted my insurance company prior to my arrival so everything was in order. I'll tell everyone about Allyson!

EMiran

Jan 4, 2013

This is the second time I worked with David on the purchase of a new Mercedes. He is friendly, professional and knowledgeable. He worked diligently to get the car that I wanted in a surprisingly short time and at a good price. I would recommend Ray Catena Mercedes -- and David Wong in particular -- to anyone looking for a quality vehicle and a pleasant buying experience.

LISADEVITO

Jan 2, 2013

It was a pleasure dealing with our sales representative. My son was looking for a certain kind of interior look for his car and Tim said "I got the car for you". All of our questions were answered and everything was completed on a timely fashion. Our son is extremely happy with his new car.

Carole Cousins

Dec 29, 2012

We travel from Ridgefield, Ct. To Edison, New Jersey simply to work with Dan Cottrell. His service is exemplary and attention to detail extraordinary. From pricing to delivery, you cannot get better service than the Ray Catena group. Matthew Kratzer was exceptionally courteous, helpful and patient explaining and setting up the systems in my car.This is my fourth car from Dan and , God willing, not my last.I have two Mercedes dealers within 15 minutes of my home (Danbury and Golden's Bridge) and neither can even begin to compare with Ray Catena. Hence, we drive over two hours to New Jersey for our car.When you enter the Catena dealership, everyone is so friendly and you are immediately offered coffee, water, etc. and are made to feel special and very, very welcome. Dan Coteell, Matthew Kratzer and the entire team at Ray Catena deserve five stars!!!Carole Cousins

Philmaconi

Dec 29, 2012

This was my first experience with Ray Catena Mercedes. I was extremely pleased with the entire transaction. The salesmen, Ravi & Vinc handled the transaction better then any salesmen I have done business with when purchasing a vehicle. The entire transaction took less then 1 hour which included my tour of the showroom. The paperwork was completed and ready upon my arrival. The vehicle was exactly what I was looking for and perfectly presented. The salesmen are assets to this dealership. I cannot say enough for this dealership and their staff. Warm, courteous, attentive and not at all overbearing. The showroom is full of vehicles, and perfectly clean. I have also had the time to visit their service and parts departments (for accessories). I was greeted each time at the door and was attended to by the greeter upon my purchase. The car is a 2013 CLS550 w/sport package and all but one safety option available. This is a fantastic car. I found third party reviews are high and true. The drivers experience is also terrific. I recommend M-brace as I have used it three or four times already. Extraordinary safety features and power. The dealership spent 1/2 hour with us describing each and every function within the car as well. Excellent salesmen, and a fantastic dealership.

TBSINY

Dec 26, 2012

John Wolkin is the top notch and very professional as as a Salesman for Ray Catena of Edison. He welcomes you with a smile that puts your mind at ease with his knowledge of Mercedes Benz. His patience and willingness to please the customer makes it a very pleasurable experience. He is definately the Salesman i will be recommending friends to.

tj970224

Dec 26, 2012

David is the best! He takes care of you from start to finish! Very accommodating with pick-up and delivery. He makes himself available to you!

elojuan1

Dec 25, 2012

The receptionist at the Dealership was very warm and welcoming. The place is very clean and the atmosphere is very welcoming. Mr David Wong (my salesperson) is highly educated, pleasant and well prepared as a salesperson. He has all the answers to your questions and always returned my telephone calls on a timely basis. I highly recommend Mr. Wong as your salesman. I have been dealing with him for 9 years now.

gdlutch

Dec 22, 2012

Allyson Gutman has been outstanding during the recent lease of my third MB. She was professional at all times, was meticulous with the paperwork, was always ready to answer any questions and was generally very helpful and friendly. Even after the car was delivered, I had further questions that required research on her part, and she was most willing to help and returned my phone calls in a timely manner. I have very high expectations when dealing with luxury car dealerships, and Ms Gutman met all expectations.

Jshamie

Dec 20, 2012

I have been buying cars from ray Catena for years. The last two times I worked with Eli Sasson. This is my second car from him in the last 6 months. His prices were unbeatable and the service was great. Both times he delivered the car to me. I have, and will continue to recommend Eli and ray Catena to my friends family and coworkers.

lacollina1

Dec 20, 2012

Eli was very helpfull in finding the color car i wanted with all the options i requested , at a great price! would recommend highly to freinds.

nelson.mei.7

Dec 20, 2012

Very friendly. Good customer service. Ravi and Vin were very helpful in providing us with car details. I hope to go back and buy more cars from Ray Catena in the future.

stevepiv

Dec 12, 2012

My experience with Ray Catena continues to be excellent. Just purchased by 4th car from them and will continue to come back and recommend them to my friends and family. Derrick Fox was super professional, very responsive and did what it took to earn my business. Overall, I hate the new car buying experience but Derrick & the staff at Ray Catena makes its super simple and friendly and different from other dealerships. My wife and I love the E350 that we just picked up. Best Benz yet in our garage.

Joan Skiba

Dec 11, 2012

I am a old customer of Ray Catena Mercedes Benz in Edison, NJ. I have found theirentire staff to be friendly and courteous. My sales representative is Robert Goldand I can't say enough good things about him. He is very knowledgeable, courteous,patient and makes you feel special everytime I had dealings with him. He always gives me a good deal and seems to know what I want in the car before I do.I trust him and have built a relationship with him over the years and he keeps mea loyal customer of Ray Catena Mercedes Benz. I give the dealership a 5 on all levelsand it is a pleasure doing business with them.

mikelincer

Dec 11, 2012

This is my second Mercedes Benz that i bought at Ray Catena and the E350 is amazing. The people are knowledgeable and professionals, it`s a pleasure to do business with them.

robert.kao.549

Dec 10, 2012

John is nice, honest great sales person to provide you very clear instruction and suggestion. He never push you and let you feel free to make your own decision. I will definitely look for him to help for my other future car.

robyn2323

Dec 6, 2012

service was excellent and i look forward to future business. everything went smoothly and could have not been any easier. i will recommend friends and family.

hansel1151

Dec 5, 2012

Working with Eli was a great experience. He provided the best price and drove my car out to me. I would do business with him again.

bryno4549

Dec 4, 2012

Allyson was a pleasure to work with during the whole process. We started out buying one car and ended with three cars - one for myself, my wife and daughter. This was the best experienec we ever had buying a car.

debbieryno

Dec 4, 2012

We have dealt with many different salesmen throughout the years and have never experienced such a professional and efficient saleswoman as Allyson Gutman. She was a great pleasure to work with and was always one step ahead of us which made the process smooth and effortless. We truly admire and respect her work ethics and highly recommend her to everyone.

jtymitz

Nov 30, 2012

When they say it's too good to be true it usually is, but Ray Catena and their employees proved this statement wrong for me. Experiences at car dealerships can sometimes be stressful and skeptical but I felt like I was treated with the utmost respect and honesty at Ray Catena. From the moment I walked in the door I was politely greeted by Lee Farrell and Brittany Torstrup and treated like family throughout my visit. Matt Kratzer and Greg Giordano were both exceptional in the sales department and were extremely cooperative, friendly and understanding as I made my purchase. They did a great job in working with my financial situation as well as delivery on my new car. I would highly recommend Ray Catena Mercedes-Benz to anyone looking for a personable and delighful experience.

sara4846

Nov 30, 2012

This is the second vehicle purchase with Eli Sasson. The purchase is quick, price is unbeatable, and the overall experience is EXCELLENT!! See you again on the next round!!Thanks Eli

SookheeChun

Nov 29, 2012

He was very nice and friendly. we feel comfotable .he try his best. My hus and i liked that place because clean, nice people and many displayed car there.

sraghav9

Nov 27, 2012

In short I am very happy with my new E350 4matic (2013). I went in at 5pm on a Friday and was received by Ravi. The main reason I am rating him is because he did not come across as a salesman. He let me test drive the E350 and gave me the options that were available. He got me a great price on a 3 year lease and gave us a wonderful shopping experience. I would recommend him to anyone who is looking to lease or buy a MB.

XtremeLee

Nov 27, 2012

I have to say, in all my years of dealing with car dealerships, this has been my best experience by far! Eli really made the transition as easy as I could imagine.

isaacmiz

Nov 27, 2012

This is the third car that I lease from Eli Sasson at Ray Catena.My wife and I went to the show room to see Eli because I was undecided on what car to lease.Eli spent time with use showing us more than 6 different car that are in my budget.Eli was very patient and helpful, he worked out a great leases on the Mercedes E350 for me.I will definitely recommend my family and friends to lease or buy from Eli Sasson at Ray Catena.

arpana mirza

Nov 26, 2012

I loved my experience at Ray Catena Mercedes in Edison, NJ and especially Ravi Mallela from whom we bought our new Mercedes! The dealership is extremely friendly, knowledgeable, professional and helpful. Our sales associate Ravi was the best! He is extremely knowledgeable and spent all the time that we needed with us. We went close to closing and he did not rush us at all. He spent time with us even after the dealership was closed! He answered all our questions and went over all the different options we had when selecting the model and accessories... I would definitely recommend everyone shop at Ray Catena and ask for Ravi when purchasing their new Mercedes! I love my car and feel great driving it!! It was an amazing day and experience! And the expresso is great!

cmac72820

Nov 26, 2012

We loved our experience with Ravi. He worked with us, answered our numerous questions with a smile, and even delivered our car to my office. We would go back in a second and will recommend him to all our friends.

Orly Tarzy

Nov 26, 2012

Eli Sasson was great. Very professional and very friendly. He really went out of his way to help me find the right car. Thank you again.

Lschockmel

Nov 24, 2012

Our leases were coming to an end in 2 and 8 months. We were just coming to get an idea of what could be our future cars and we left having signed for new S and C class, exactly as we were dreaming of rthe budget we had. Allyson Gutman has been great and our experience much better than the one we had in MB Freehold a couple of year ago. A week later when we came to get the cars, it was smooth and easy to return the old cars and get the new ones. Great experience.

newtorc

Nov 24, 2012

I happened to be driving up Route 1 and came across Ray Catena Mercedes. I was planning to buy a different brand, but my wife had suggested that I try other cars competing in the same class. So I just pulled in to see what they had to offer and to take a test drive. Fast forward (so to speak), I eventually bought my first Mercedes, and I am very pleased. Aside from the car itself, Ravi Mallela was the reason why I chose a Mercedes and Ray Catena. He listened well and showed me several options that fit my needs and budget. He was very friendly, professional and responsive, not pushy nor aloof like some other car salespersons that had encountered over the years.I eventually bought the first car Ravi showed me, which is rare for me, but not until I looked at others on the lot and at other cars and dealers. Ravi and Ray Catena Mercedes won my business. It was a positive car buying experience.

lrapp

Nov 17, 2012

The overall experience I had at Ray Catena Mercedes-Benz illustrated that the entire staff was friendly,personable,courteous, helpful and honest,but not in any way high pressuring the prospective buyer, and very respectful of my desire to look at cars on the showroom floor without external interference. I am a busy physician so we had to make 2 quick stops at the dealership on different days. My sales rep. Allyson Gutman and the sales mgr. Bill Zimmerman took great pains to make me a good deal price-wise which resulted in the most haggle free car buying experience I have ever had in the last 40 years! Most of the details were then dealt with by telephone and when I had several free hours 2 days later I picked up my new car prepped to perfection. My sales rep. went over the car with me etc. I have to say that the attention to detail demonstrated by the people working at Ray Catena Mercedes is superlative and accounts for the good reputation which they surely deserve. Nothing was left to me to figure out for myself about the car or future service needs at their facility. I do appreciate the sincere attention I received and I believe that this is the usual and customary practice for them based on what I observed while at the facility and on what several other Mercedes owners have said over the years.

rocco.jimenez

Nov 16, 2012

ray catena is the best place you would ever think of buying a car the price is great the sales men are the best in the field david wong was my sales person not only did he give me a great price but he man me feel like a king.I can not thank david wong and ray catena for all they did for me and my family, I would never buy a car any where else no matter what the price

rubinoma

Nov 10, 2012

David Wong made the purchase of my Mercedes a truly hassle free experience. He was extremely knowledgeable and courteous. I would not hesitate to refer my family and friends to David, since I know the level of professionalism he delivers.

lynn2ndname

Nov 6, 2012

Robert Gold was very informative, patient and a true gentleman to work with. He was extremely thorough in getting all the "t's" crossed. This was my first experience buying a new car and together with my son, he made it a very pleasant experience. I would send all my friends to Ray Catena in Edison and have them ask for Robert Gold.Matt explained the workings of the car to me and he also was very helpful and patient.Thank you for a very pleasant experience.As always, Ray Catena had no trouble in finding the car that I wanteed in fast time. There was not a long time waiting for the car to come in.Phyllis Rich

bentolila

Nov 1, 2012

Very simple. Eli is fun, pleasant, smart, effective and not pushy. You for sure will leave very satisfied after buying from him. I came 40 miles from my House and I have a Mercedes dealer in my town. And I will come back. That says it all!!!

Canbolat

Oct 28, 2012

I did several visits to this dealer before my purchase decision. In each of them, Allyson welcomed me with a very friendly smile and answered all of my endless questions with a great detail. My feedbacks during the test drive is taken very seriously and acted in prompt. It was a great experience for me.

jesspng

Oct 26, 2012

Ravi was very professional and a pleasure to do business with. He helped me with all of my questions and concerns. I couldn't have found a better sales consultant.

Adrian L

Oct 24, 2012

If you're in the market for a brand new MB vehicle, you have to consider Ray Catena dealership. Once you get there, try to get Scott Clifton. He is the antithesis of 'car salesman'! He is friendly, a true gentleman, and he will work with you to get the best price for your new vehicle! My wife and I just got a 2013 ML 350 truck and the experience couldn't have been a more pleasing one! This is our 4th MB and all of them were purchased at Ray Catena. Scott Clifton will be my choice for my next Mercedes!!!

ssaltax1

Oct 24, 2012

Excellent experience with the sales consultant. Was able to close the deal from beginning to end in 1 week. Would recommend Eli to anyone interested in buying a Mercedes Benz.

chrisweniger

Oct 23, 2012

Being that I was purchasing my first brand new car and a Mercedes, I was a little nervous. As soon as I met David Wong, he made me feel like I was home at Ray Catena. The professionalism that David showed during the entirety of the deal was phenomenal. The overall service and friendliness that you can give on this rating is inaccurate because it does not exceed 5, in my eyes it is a 10! You will not find another dealership or a sales representative like David!

MBC300_12

Oct 15, 2012

My experience at Ray Catena in Edison, NJ was amazing. The staff, especially my sales representative Craig Harris, treated my family and me with the utmost respect and displayed a genuine passion for cars that has made Mercedes a prize to be had. My transaction was nothing but professional and I was provided with a wealth of information so that I could discover what was best for me. No pushing or influencing, just passion and facts. Great experience and I highly recommend this dealership.

judingdan

Oct 9, 2012

My husband and I worked with John Wolkin in August, his attitude toward customers is very impressive. When we just stepped in, John Woklin came up to us right away with warm greeting and nice smile, we were actually shopping around and had no idea about MB, he was very patient and introduced almost all kinds of MB to us, we finally found one we like. In the past two months, the car shows high quality in all aspects and makes us like it even more. Many thanks to John and his team, we will definitely come back for another car.

beneescola

Oct 4, 2012

John Wolklin did a terrific job in meeting my purchasing needs. I traded in two vehicles. The purchased a 2010 S550 and placed an order for a 2013 ML63 AMG. John provides answers to any questions and knows how to massage anything that can come up. A true pleasure.

Jmercedes

Oct 4, 2012

Tim is an excellent salesperson! His friendliness, enthusiasm and knowledge of the Mercedes Benz cars keep us coming back! He was so organized as we signed all of the papers to get the car into our hands. His walk-through of the car was very thorough, especially as he explained the navigation system's new features. I would highly recommend Tim to anyone interested in looking for a new car in the market.

eapriljoy

Oct 2, 2012

Thank you Derrick Fox and Ray Catena MB for always making the car shopping experience a pleasant one. Although we could have gone with a less expensive manufacturer, there is value in knowing that we will be taken care of after the deal is done, whether it is in service or referring friends and family.

maureen.seaberg

Oct 2, 2012

When I phoned Ray Catena Edison about a new car I saw on their website, I was transferred to Brian King. What luck that was! While I'm sure everyone at this dealership is trained to give high quality service, Mr. King went above and beyond the already-high standards people have come to expect at Ray Catena.He is extremely knowledgeable about the inventory and finance options and was so pleasant from the very start of our conversation. There was no pressure, only congeniality and good information. It wasn't scripted; it was genuine. I felt like I was meeting a trusted new friend, not a car salesperson. It's great knowing he will be there as things inevitably come up with my 2013 Mercedes Benz E350 4Matic.Maureen S.

faisal.ortiz

Oct 1, 2012

I received the professional and personal attention I was looking for in my sales consultant Tim Antoniszyn. He has made my car buying experience exciting and worry free. He paid very close attention into my car buying needs and expectations that he actually exceeded them. This was accomplished through his overall knowledge of the entire fleet of vehicles that I was interested in. His recommendations also allowed me to make the best car decisions which led me to driving out with the car of my dreams!Thank you Tim! I will definitely recommend him to anyone interested in purchasing/leasing a Mercedes Benz.All the best,Faisal OrtizNutley, NJ

tatoodmom

Oct 1, 2012

This was my first experience purchasing a Mercedes-Benz. I visited other MB dealerships prior to visiting Ray Catena. The moment I met Allyson Gutman I knew this dealership was way above the rest. Allyson is professional, dedicated, sincere, personable and very knowledgeable. Allyson introduced me to Patrick who accompanied me on several test drives (a GLK350, a C-300 and an E-350). Patrick is extremely knowledgeable about the product, very patient and personable. Allyson got me the car I wanted at the price I wanted to pay, handled every aspect of my transaction and stayed past closing to ensure I would drive my E-350 home that night. Even the security guard was nice! Allyson also followed up with me to see how I liked the car and offered to answer any future questions I may have. Allyson and Patrick truly represent the Ray Catena Mercedes Benz brand. I have already recommended Allyson and Ray Catena Mercedes Benz of Edison.

poetrychick

Sep 25, 2012

Derrick Fox represnts the company with first class by demonstrating outstanding service. He shows that he is concerned about his client and has their best interest in mind. At no point was he "pushy". This made made me feel very comfortable with having Derrick the the second time around as my sales representative. Additionally, he has a very nice sense of humor and is always professional. I will recommend Mr. Fox to anyone who is interested in purchasing from Ray Catena. I am truly a happy customer!

mdenisco

Sep 22, 2012

Overall experience was the best I have ever had thanks to David Wong.I originally started looking at the ML 350 about 8 years ago which is when I met David Wong. David Wong has taken me on test drives and maintained contact with me for over 8 years and never made me feel like I was wasting his time and I appreciate his efforts of keeping in touch with me after all this time. That is definitely out of the ordinary!! Last week I finally achieved my dream and wouldn't think of purchasing from anyone other than David Wong at Ray Catena Mercedes Benz.

bmacki

Sep 21, 2012

Ravi came recommended to be from a good friend and was a pleasure to deal with and worked hard on finding the vehicle I wanted, and also worked around my hectic schedule.He really did go above and beyond to accomodate me , and even brought me to the prep warehouse to inspect my car prior to deciding. He is a good man, go see him.

Perksforte

Sep 8, 2012

My Husband and I give a high rating because our experience with Ravi was so down to earth he treated us like we were VIP. We were some what itimated walking into Ray Catena all the high class looking people, but they treated us like we were high class Ravi you can not believe how much we appreciate how you helped us get our Mercedes GLK 350 we will be back in a couple of years to upgrade to the GLK 550.Thanks againValerie perkins

Claudettde

Aug 28, 2012

On 8/20/12 my wife and I bought a 2011 ML 350 Mercedes Benz from Ray Catena Motor Cars. Melissa was our sales rep. She took customer service to a whole new level. We were extremely satisfied with the customer service we received. Her knowledge of the vehicle and the paper work involve was second to none. I gave her a grade of 10 out of 10.I would recommend anyone to Melissa and Ray Catena Motor Cars.Thank you Melissa for helping us with the purchase of our first Mercedes Benz.

JonathanL13

Aug 27, 2012

My First experience with Ray Catena Mercedes - Benz was fantastic thanks to Ravi. He is one of the most respectful, intelligent, trust-worthy, and caring sales representatives I have ever had the pleasure of working with. He has all the qualities of a great salesmen and made my experience at the dealership the best possible. I appreciate the time and effort he gave and will certainly recommend and continue to work with him in the future.

dfernando

Aug 23, 2012

We visited this dealership twice and on the second visit, we were definite about the purchase and we concluded the deal on the second visit. This was as a result of the courtesy extended by Mr. Pereldik and he was genuinely friendly towards us. He was ready to answer our initial questions and when we left the dealership we were more inclined to purchase the car that we now have. Mr. Pereldik is fully responsible for this decision as he always acted very professionally without any fear or favor. He reinforced our trust in Ray Catena and we would not hesitate to visit again.

monzanderso

Aug 23, 2012

We've purchased many cars during the past 30 years and we can honestly say Ravi Mallela was the most professional, most honest & most respectful sales representative we have ever met. Ravis customer service was exceptional. He was non-pressuring and very knowledgeable of the vehicle we purchased, as well as very knowledgeable of the services Ray Catena/Mercedes Benz offers. Ravi, a person of great integrity, has made purchasing a carwhich is a very big decisiona wonderful experience.

william mckenzie

Aug 23, 2012

Let say first of all I went in on Saturday browsing not sure if I really was in the market for a car, then I met Chuck and by Tuesday we had a new mercedes benz being delivered on a tow truck in my driveway. Unbelievable, I got to day Chuck is a true professional in sales, not aggressive but confident in presenting the car for purchase. And the kicker is he is searching for another car for my wife now. He makes so easy, and I would recommend Chuck to anyone I know who is looking to buy a car. To end I have bought all my cars from Ray Catena's dealerships. A new LX470 from Oakhurst and not to mention their service department is the best.Thanks and keep up the wonderful service.William Mckenzie

rendy

Aug 17, 2012

Having bad experience with Ray Catena. After flushing brake fluid system on my car lost the lug nuts and tire on the highway. Catera not responsive at all. Not good for customer service.stay away from RAY CATENA NJ!!!!!!!

NJCarOwner

Aug 12, 2012

We stopped by Ray Catena Edison to simply test drive an E350. We had a deal on the table for another manufacturer's vehicle and were recommended to another Mercedes dealership. After explaining our usage and needs to our sales consultant Ravi Mallela, he encouraged us to consider Certified Pre Owned. Within days we purchased a CPO S550.We generally don't enjoy shopping for cars, but Ravi was honest, knowledgeable, patient and respectful. Ravi did not provide any pressure and he was clearly looking to build a long term relationship. Ravi provided great personal service and I have already recommended him to friends. Within hours of deciding to purchase the vehicle, it was delivered by the dealership, with an offer to deliver it to my home or office. The Ray Catena Edison dealership is friendly and well located. The showroom and service location are tremendous.An overall great experience.

salcan

Aug 8, 2012

My lease return and new lease purchase was a very pleasant experience. Deshone Drummond was the Sales Rep that helped me throughout the process and I have no complaints. From start to finish, Deshone was in contact with me daily whether it was through telephone calls or email. Deshone is extremely professional and in the end got me the vehicle I was looking for.

desmond546

Aug 7, 2012

i want to thank Eli Sasson for helping me pick out my new car, when we finally picked out the car it was delivered with in 24 hours. i would for sure recommend all friends and family to Ray Catena. keep up the good workRegardsAdam Romano

moibenze

Aug 7, 2012

Out second Mercedes from Ray Catina and like always an outstanding experience. Deshone Drummond is an exemplary sales man. We had the deal we wanted in minutes- over the phone! No pressure, no beating around the bush. Just what you expect from a premier car dealership. Mr. Drummond lives up to the Mercedes name. Very professional and truly amazing! Stayed back late after hours as we could only get there close to closing time. Very Very Highly Recommended!

bkirtsos

Aug 6, 2012

This is our second vehicle with Mr. Wong and again he went above and beyond our expectations. The service we received is exceptional. I enjoyed our experience and look forward to future dealings.

Charlie1955

Aug 4, 2012

ED was fantastic! While I was sad to give up my 1997 E320 (which I also got from Ray Catena, it had given me 212,000 carefree miles, so it was time for a new one. Ed made the entire process fun, relaxed and easy. THANKS Ed, YOU'RE THE BEST!!!!!!!!!Charlie DeFelice - Millstone NJ

saj patel

Aug 3, 2012

i had the pleasure to deal with leon. from start to finish i never had a problem. i was in need for a car very quickly and i actually did everything over the phone within 3 days. to be honest i was very happy because leon trusted the fact im a serious buyer without stepping into the showroom. he was also very accomadating by dropping the car to my house as well as take back my old car and deliver it back to the leasing department. i would definitely recommend you deal with leon. he was great would would love to work with him in the future.

EddyS

Aug 2, 2012

I purchased my car and worked with Eli Sasson. Everything promised was delivered. The entire transaction was professional and I felt comfortable. It was really a pleasure working with Ray Catenary and Eli and can say with confidence his professionalism and integrity was refreshing to say the least.

eliechemtob

Aug 1, 2012

Ray catena has the best service ever from the beggining to the end.I will only buy my new cars from them in the future!!!!!

yasser baez

Jul 28, 2012

My first experience with Ray Catena Mercedez Benz was a very pleasant one. I found Ravi was experience.I enjoy and appreciate his honesty. Looking forward to a long term relation with Ray Catena

inpcfro

Jul 24, 2012

Chuck Luciano made the process seamless.He is not only very knowledgeable about his cars, he had terrific followthrough with completing the paperwork in a very efficientway.He is a great guy and made my wife and I very comfortable and was very reassuring.I will recommend Chuck and Ray Catena Mercedes to anyone I know who is looking for a new car.Chuck is my guy when I get my next car

lbyrouty

Jul 24, 2012

This was my first experience buying a Mercedes-Benz and the experience was a pleasure. Allyson was a pleasure to deal with and was a very knowledgable employee. She took the time to make sure the experience I had was a good one. The entire staff at Ray Catena was very courteous and friendly. This was one of the best car buying experience I have had and would definitely recommend Ray Caten and Allyson to my friends!

parsottamvimla

Jul 23, 2012

We would like to say we really had a great experience at Ray Catena Mercedes Edison,NJ. Nick was a great sales consultant and was very professsional. We looked at many models and colors of the ML was very informative. I would definately recommend Nick and Ray Catena Mercedes to my close friends and family. Thanks again Nick the truck is GREAT!

queensboy

Jul 23, 2012

I heard from a friend that he had such a spectacular experience at a Dealer in NJ. He assured me that if I was willing to make the trip from Queens it would be well worth it and I must say he was 100% spot on! Thanks Nick for a First Class experience!

araphael

Jul 20, 2012

After a disappointing experience at another Mercedes dealership, my husband and I were thrilled to find exactly the car I was looking for on the show room floor. John was super helpful, not pushy, and gave a us a great price. I drove home in my new car that afternoon!

richbell

Jul 17, 2012

Today we purchased our fourth Mercedes Benz from Ray Catena in Edison New Jersey. Why would we travel almost an hour; cross 2 toll bridges when another dealership is minutes away from our home in Bay Ridge Brooklyn ?Our first experience in 2008 set a standard level that we have yet to find anywhere else. The showroom is packed with choices, the entire staff makes you feel comfortable (not pushy but there when you need them), the vintage car collection upstairs is phenomenal, the service center is extremely accommodating, assigned Service Advisors (ours is Mike Ladani he is fantastic), loaner cars, drop offs to a near by mall, the entire process from purchase to a complete after care makes my wife and I loyal customers.The cornerstone of the operation for us however is our Salesman; Bob Gold. Our first purchased required a knowledgeable individual with a considerable amount of patience. Bob provided us with information that enabled us to make intelligent decisions again and again from our first 3 C Class 4 MATICs to our recent E550. Finally, Bob is available after the sale (most Salesman disappear after the sale) ; because of his assistance there has never been anything that could not be resolved; including an exchange of one of our vehicles.For us there are 3 reasons to go to Ray Catenas;Mercedes Benz, Catena Sales & Service, and Robert Gold

sdrph

Jul 15, 2012

We drove 136 miles from Scranton Pa to Ray Catena MB Edison to lease our new ML350. The price, the selection, and our sales person Leon Pereldik made the drive to Edison NJ well worth it. Having not seen the ML350 in person before purchase, Leon answered all our questions and e-mailed us detailed pictures of the vehicle. When we arrived at the dealership, all the paperwork was neatly organized and the transaction was quick, smooth, and efficient. Every automobile purchase should be this pleasurable. Thanks Leon!

Jjwest

Jul 15, 2012

From the moment we walked into this Dealership I knew it was unlike others I have been in and to make it a perfect experience the sales consultant who helped us was extremely knowledgeable and eager to make sure the vehicle we chose fit our needs perfectly. In all my years buying cars I've never had such a smooth and painless transaction as I did in Ray Catena with Nick Abbruzzese! Thanks

bouthillette2

Jul 14, 2012

My wife and I can not say enough good things about the Ray Catena Mercedes-Benz Dealership on Rte 1 in Edison NJ. We had done some extensive research on purchasing our new car and we had narrowed down our selection from the BMW 328I, BMW 528I, Mercedes E350 and the Mercedes C300 4Matic. During this search we visited a variety of dealerships throughout NJ. You would think that they would be bascially the same and expect the highest levels of professionalism and service from a high end car dealership, I can assure you this is simply not the case. Ray Catena and his dealership team, especially our salesman Ravi Mallela, truly set a standard that no other dealership could meet. The professionalism, attention to detail, courtesy, and product knowledge started from the moment we walked into the dealership and continued to the point we took delivery of our new 2012 Mercede-Benz C300 4Matic.Thank you Ravi Mallela and the entire Ray Catena Mercedes-Benz team for making this purchase easy and helping us live our life long dream of owning our very first Mercedes-Benz.

bkirtsos

Jul 13, 2012

Mr. Wong did an excellent job start to finish and was very professional and informative. I enjoyed my experience and look forward to future dealings.

bostonm3

Jul 7, 2012

David Wong was very responsive to my requests and was able to get me a great deal on my new vehicle! He went above and beyond in terms of customer service by delivering the vehicle to my home -- saving me a trip back to the dealership. He also continues to answer questions about the vehicle and is very knowledgeable about every aspect of the car's features and functionality. The dealership is spotless and had every vehicle I wanted to see available in the showroom. I will definitely shop there again for my next car!

esgoopio2012

Jul 7, 2012

John Wolkin is the dealer that assisted me and my wife in choosing the right car for a rignt price. John is very friendly, very hospitable, caring and accomodating and answered all our questions regarding the right kind of car for us. He was the kind of guy that you like to deal with, he was very helpful and even did the job for us in getting VIN number in our BMW car to be traded-in. He offered us drinks that satisfied our thirst due to very hot weather outside the dealership facility. He also let us test drove the Merdeces GLK 350 around and visited the Daimler-Benz service department. In other words me and wife were so happy and very satisfied of John Wolkin incredible and excellent total customer care service. We recommend him to be the model employee of your company.

ukakani

Jul 7, 2012

Robert Gold, the sales rep we worked with is one of the best car salesman i have ever done business with. Bob, is a wonderful Person, very respectful, courteous, talented, informative, smiling and friendly person. He helped us get the best deal. We've been in the market looking for Benz for the past 2 years and no other sales person has helped us getting such a good deal and making our dream of owning a benz come true. So until now we could never achieve our benz dream. He got us the car we wanted, the color we wanted(we were very particular on the color and model) , in the budget we wanted. It was an amazing experience. Hassle free person he is. We thank Mr. Robert Gold for making our dream come true. Thanks Bob for everything you did and we appreciate how you handled our account getting us the EXACT car we always wanted. We are enjoying the car and I recommend and rate Mr. Robert Gold 5 stars!!!.Proud owners of a NEW Benz :--)Mr. and Mrs. kakani

mjc201

Jul 6, 2012

I just leased a 2012 MB GL450 from Melissa Lee of Ray Catena Mercedes of Edison and once again it has been a pleasurable experience. This is my third lease of a Mercedes from Melissa and I find her to be knowledgeable, competent, and a pleasure to deal with. The whole team from sales to service at Ray Catena have been great. The customer service is why I keep going back to Ray Catena. From my sales experience with Melissa to the great service with Fred Della Femina and Guy Paone. I had my brother in-law come from Pennsylvania and he was so impressed with the customer service that he leased a GL from Melissa as well.

inkakatz

Jul 2, 2012

One of the best experience I ever encountered while leasing the car. All needed information was given upfront, no time wasted. Leon is very professional and provides respectful service.

NickSNJ

Jul 2, 2012

Overall great experience buying from Ray Catena, and especially working with Ravi. From the beginning, I had told them of no haggling - give me one price, and I will go with it or not. No negotiation after that. And that's how Ravi made it work for me. The front desk of Ray Catena is also very friendly, responsive, and courteous - they treat you with lot of respect and get friendly when appropriate. I was also very pleased with the amount of inventory they had - plenty of options to choose from.

ggisser

Jul 1, 2012

Leased two new cars. I was treated fairly and with respect. When cars feature did not work with my Iphone dealer switched car with additional equipment at no extra charge.

Juanitaboddie

Jun 30, 2012

I believe in great service. I am a service provider. I live in Brooklyn, N Y and I come to Edison for all and any services.I value great serive. My experience with Ray Catena employees both in sales and service are always outstanding. My personal sale person Eli Sasson cares about my interest and always provides excellent service. This is my secord car with Ray Catena, you have excessed my expectations and I am delighted again.Thank You

Phil29

Jun 27, 2012

The best experience I have had buying a car. Deshone is an exceptional sales rep who shows a high level of interest in the customer. He even arranged for me to be picked up from my home to pick up the car. I highly recommend him.

ppwebb

Jun 27, 2012

My husband and I cannot say enough about the quality of service we received from the Ray Catena Mercedes Benz team of Edison. A week before we went to Ray Catena of Union to trade in my 2009 Mazda CX9 and lease a GLK. Needless to say we were not given the type of service and accomodation we should have received, and, quite frankly felt insulted. We then spoke with Doug Wells, General Manager of the Edison franchise who worked tirelessly to find us the right lease deal and took care of the Mazda. This is a team who understands people and will go to great lengths to win their loyalty to the brand and make them feel like they matter. Kudos to Doug, Steve and the rest of the group. We will be telling our friends and family about them and will refer Ray Catenda of Edison without question. They should be rewarded for their efforts and customer satisfaction. Pam and Mike Webb

vsetton1

Jun 27, 2012

Walked in this week just to take a look at the cars Ray Catena Mercedes had to offer,I was greeted pleasantly as soon as I walked in, I was offered a drink while I waited for my sales Executive Eli Sasson, Eli was patient and showed me all the latest models, even took me into the stock area to see all the different colors and cars with different exterior options, interior options and colors. I even asked to see some pre owned cars and Eli was patient and willing to walk me around to help me make a decision i was happy with. At the end I wound up with a NEW E-Class outfitted exactly the way i wanted it and at a great price! I would recommend Ray Catena to anyone looking for a luxury car in NY or NJ. i need to mention the dealership itself in Edison is very impressive !

jlljr

Jun 25, 2012

My dealings with Greg Giordano of Ray Catina of Edison for my new M-B GL450 have been nothing short of superb. This is my third lease of a M-B from Greg and I find him to be ethical, knowledgeable, competent, and above all, a gentleman in all dealings. I now do not need to comparison shop at any other dealer since I know that I have already found the best, both in price and in customer service. The selection of cars is always there to satisfy all my needs and the entire process from purchase to delivery is flawless. Greg makes sure I am satisfied not just before the sale, but after as well. In the scheme of quality role models, in the Crosby tradition, Greg and Ray Catina M-B are the top role models. The entire team deserves congratulations.J. Laferrera

alphahere

Jun 24, 2012

Process was very simple. Literally called her up (I have purchased a car from her before), told her what I wanted. We negotiated price over two days via e-mail. When we settled on price I scheduled a time and when I pulled up, the car was in front of the building ready to go. Signing docs at her dest took 10 minutes and my wife and I were out the door after a brief photo opportunity. I got a great deal with more options and a lessor price that what was quoted at another dealer I purchased two cars from in the past. If you want service at a fair and honest price, Melissa is your girl.

MorrisMissry

Jun 22, 2012

The first time I called Eli Sasson he was warm, friendly and made me feel like I made the right call. He was patient with me throughout the process (I must have called him 20 times). He answered all my questions and acted very professionally. I would strongly recommend Eli and Ray Catena Mercedes Benz to my friends and business associates.

jeral66

Jun 21, 2012

Me and my wife went into Ray Catena Mercedes Benz in Edison New Jersey today and met Mr Nick Abbruzzese he was very helpful and pleasant to deal with. We purchased a new Mercedes Benz from him and left with the car today. I highly recommend Nick to anyone looking to purchase a Mercedes Benz he gave us an excellent deal. Thanks again Nick for all your help.

fvjlsrour

Jun 18, 2012

customer service was great from first phone call till car was delivered on time and in perfect condition,they also went over every detail to know about car.thanks

Beach03

Jun 11, 2012

I recently purchased a 2012 Mercedes C300 4MATIC Sport from Ray Catena Mercedes of Edison. My expeirence from the minute I walked in the door until the moment I drove my new car home was wonderful. Everyone was friendly and knowledgeable. My particular salesman Tim Antoniszyn came recommended to me by someone at another ray catena dealership and I'm so happy I was referred to him. Tim was very pleasent and accomodating; he worked hard to get me the car I wanted for the price that fit into my budget. Even now after owning the car a few months Tim is still accomodating with any questions and/or services I need regarding my new vehicle. In the end I am very pleased with my purchase and will definitely be returning to this dealership in the future.

tlrucker48

Jun 6, 2012

I love,love,love MBE, Very friendly and execellent customer service! I always had the best wait times and very comfortable set-up. Technicians very knoweledgable

pscmb

Jun 5, 2012

After visiting a few different car dealerships that afternoon, we decided to take a look at the different models available at Ray Catena Mercedes-Benz. Our prior experiences that day had left us feeling less than enthusiastic about visiting another dealership, but with my wife's lease ending soon, we felt obligated to make the most of the day. When we entered the dealership, we were immediately greeted, though not by a sales representative. We were afforded an opportunity to look around for a little while. After a few minutes a sales representative (Timothy Atoniszyn) greeted us. We immediately sensed that this would be a different experience. Tim was interested in what we were looking for and took the time to listen to our specific needs and interests. That began a wonderful experience, which concluded with us purchasing and taking deliver of a car that afternoon. Tim made the entire process, from choosing a vehicle that fit our needs to negotiating a price, an unexpectedly enjoyable experience. The entire time we were at Ray Catena, we felt that the staff went out of their way to make sure our experience was first class, which we definitely did.

AmanUSA

Jun 2, 2012

Had a very disrespectull and descriminated experience. I will not recomend anyone anymore to this business. I am loyal previous customer and never thought I will treated this way.

breilly

Jun 1, 2012

all in all a very positive experience. attention to customer is obviously paramount and it shows. I would heartily recommend this dealer and my sales rep especially.

mrmoroz

Jun 1, 2012

I just got my third car from Leon Pereldik at Ray Catena MB of Edison and the experience once again left me extremely satisfied. Leon was knowledgeable, professional, friendly, provided the best price around and made very efficient use of my and his time. I want to stress that his involvement did not stop at signing documents. He made few follow up calls to make sure that everything was fine with the vehicle and I received car registration. In the past he was very helpful when I had general questions or needed to set up service appointments. I do not hesitate to recommend Leon and Ray Catena MB of Edison to my friends and family and some of them have already become his customers.Thank you!

apantaleone

May 29, 2012

Amazing Experience! From my emails with Paula, to my meeting and dealing with John and Gary. This is my second Mercedes and I traveled 50mins. to buy from this team. So accommodating - another dealer was competing for my business and this team handled it so great, John educated me and really worked through the numbers with me so I could make a comfortable informative decision. I had my 10 yr old son with me and they spoiled him (they know how to get to a mothers heart)! Even when he got antsy, they made it seem like no problem. I also have to mention the front desk team... was so pleasant. Overall, all that you would expect from a Mercedes Dealer and then some... professional, polite, considerate, kind and Thoughtful. At one point after we were done with our deal - I thought for a moment, "maybe I want a different color?", and still Gary said; "If you want it, we will change it!" This was truely a guest service experience! Thank you, Angela

franki523

May 23, 2012

Christopher Russo was extremely professional, honest and courteous through out the vehicle purchase process. He went above and beyond in meeting plus exceeding my grueling demands for the vehicle I purchased. I had the vehicle specially ordered to my liking and Mr. Russo kept in constant contact through out the process, keeping me informed of every step in the process. I have dealt with several vehicle dealers in my years of experience and none have come even close to his level of professionalism. It has also been my experience that after you pick up your new vehicle the dealer tends to just disappear and avoid any problems or concerns you have. Mr. Russo has done the complete opposite, in fact he actually contacts me on a regular basis to ask about my experiences with the vehicle and addresses any concerns I may have. Sure, every dealer will be your best friend when you are in the process of buying a vehicle, but we all know that ends as soon as you drive off the lot. I challenge you to find someone more professional and genuinely as caring about their customers as Mr. Russo is. If you do, please let me know, but I don't expect that anyone will find such. I would recommend no other dealer when purchasing a Mercedes Benz!

bsorrentinojr

May 21, 2012

Great buying experience. This was my 4th mercedes purchased from the dealer and Derrick Fox. Derrick as always was fair, knowledgable, responsive, and a pleasure to deal with. Always would recommend him.

gat283

May 21, 2012

It's been a pleasure dealing with Scott Clifton again. He's always made the purchasing a great experience. Scott, is very professional, knowledgeable and courteous. I'm definitely making some referrals on his behalf!

omsakthi0209

May 20, 2012

Scott Clifton is the best sales person we have ever met. He made the selection of the color, model etc. we want, very easy. We felt so comfortable since there was no pressure on us absolutely. We have decided to come back to buy Maybach thru Scott Clifton.Scott Clifton deserves a promotion/salary increase for his excellent marketing skills and pleasant manners.We wish him all the very best.Kasthuri & Dr. R. Srinivasan

kennyf88

May 16, 2012

I have been a Ray Catena customer for 20+ years and have dealt with many sales people all whom have taken great care of me.. But Melissa Lee stands out by far I have purchased over 10 vehicles thru Melissa and she is as first class as it gets from start to finish A+++++... She out shines every previous sales rep in confidence price ease of negotiations everything !

Goya Foods

May 15, 2012

the whole experience was professional and informative.Deshone provide a comparison of the vehicles and explained the various options and styles based on my driving habits.I was given a tour of the service center and felt assured with my decison with the purchase

nicolechartrain

May 11, 2012

John Wolklin was our salesperson, and from the start, I was impressed with his professionalism. He was courteous, informative and efficient. He listened to our questions and showed us exactly the kind of vehicle we wanted without trying to convince us we wanted something else. He was very responsive to phone calls and emails. He took photos of a car, inside and out, with his own camera and sent them to me by email. He didn't waste our time, but instead was ready with pertinent information and with organized paperwork. It was a pleasure to work with him. Nicole C.

jackrc10

May 8, 2012

Excellent service, staff & facilities. I was very impressed & highly recommend using this dealership for anyone planing on purchasing a Mercedes Benz. I also recommend using Eli Sasson as your salesman, he was excellent & very clear on everything a person should know before making a purchase.

RDS1007

May 4, 2012

This past May, 2012, I leased a 2012 Mercedes GL450 from Ray Catena Mercedes. I had the pleasure of working with Mr. Chuck Luciano. I am writing to commend him on the level of customer service that I received and continue to receive from Ray Catena as a consequence of Mr. Luciano's professionalism and attention to the highest level of customer care. The transaction was effortless without Mr. Luciano resorting to any type of hard sell tactics. Any questions or issues regarding the car, Chuck has been available to provide support and answers. Simply stated, in the future, I will not purchase or lease a Mercedes from any other dealership other than Ray Catena, and I will continue to recommend the dealership and Chuck to friends and family interested in purchasing a vehicle. My positive experience with Chuck has also been followed with excellent customer service provided by Ray Catena's service team of Randi W. and her co-workers.

lilmima55

May 2, 2012

John Wolkin was very sweet, patient & kind in helping us find the car we wanted at the right price. A true sweetheart of a person with a sincere demeanor and smile. Everyone we spoke to beforehand spoke highly of them and was very pleased with their own experience or knew of someone else who felt the same. Repeat customers and word of mouth mean a lot. Ray Catena is the only dealership we had planned on going to and we are very happy we did. Now I can also say I'm one of those people proud of Ray Catena on my license plate. When you see as many on the road as I have, you know they have to be good!! I'm still smiling!

KristinaFarber

May 1, 2012

I was very please to work with Leon, he is highly professional, very detailed and up to the point. I purchased a new Mercedes CLK 550, Leon gave me a great suggestions what package I should take and spent time to answer all my questions. I'm very satisfyed and happy. THANK YOU LEON.

mvcipriani

Apr 20, 2012

Dealership is by far better than any other I have purchased or leased from over the years. Besides it being a nice comfortable place, they had all of the cars in there line available which has not been the case at many of the dealers I visited to look for my new vehicle. Everyone was nice and I didn't feel under any pressure to just hangout and browse. When it came time to do the deal Deshone was very knowlegable and pleasant and we quickly got the deal done and for the first time (leasing no fewer than 8 luxury cars over the years) I felt like I got a great deal with no upsale at the end. Priceless!

2012E350

Apr 19, 2012

Craig Harris made my recent lease of an E350 4Matic such a wonderful experience. Ray Catena is fortunate to have such a knowledgeable and caring person on his team. I would definitely recommend ray Catena in Edison, and especially Craig to my friends and relatives.SS

JF2877

Apr 18, 2012

Gregory helped my husband and I with answers to all our questions. Helping us with style/model/color and many of the features of the E350 Sedan which we came to purchase. So far we are very pleased. John and Helen F.

ksintim

Apr 16, 2012

My family's experience with Melissa was beautiful. She was wonderful to work with and my car buying experience was the best I have had. Her explanations of my options including the color that I wanted was great. Her help in finding the appropriate financing was seamless. The buying experience was straight forward without any haggling. My family and I had a great and friendly experience with Melissa. I will definitely recommend Melissa to my friends and acquintances looking to buy Mercedes to come to Melissa at Ray Catena. I cannot say enough about Melissa!!!!!Thank you Melissa for a great car buying experience. Kwame Sintim-Damoa & Family.

dsgordon

Apr 11, 2012

Allyson Gutman was simply a pleasure to work with. She is friendly and knowledgable and was incredably cooperative and responsive to my numerous phone calls requesting information on several vehicles after our first meeting. She took the time to explore all of the options available to satisfy my desire to replace my existing convertible and in the end, when I told her what it would take to get me to buy the CLK 350 I had been looking at, she came back not with the compromise terms that I expected and had decided to accept, but with approval for the deal I had asked for. I highly recommend her to anyone looking for a Mercedes at Ray Catena in Edison.

woldorf

Apr 9, 2012

Customer service was really bad, they treated my not like a customer, but like a person who just goes their to waste everyone's time, with out even speaking to me. I felt as if they were profiling me just because I wasn't in a suit and tie. Once I finally spoke to someone they gave me the highest price they could on the car i was looking at to make it almost impossible to for me to purchase, then once they asked what type of car i was trading in I showed them my 2010 Lexus LX570 in which is shows me a value of $68,000 in excellent condition on KellyBlueBook.com which mine is in, they offered me only $42,000 as to almost want to insult me. In my personal experience i have never had a worst one than in this dealership. I do not recommend this dealer to anyone who is looking to purchase another vehicle for either private use, or for their small business/company. They do not treat all of their customers equally, and almost have this environment where if you are anything lower than higher class they will not treat you with the dignity and respect that you deserve. I am really disappointed with the way that they treated me, and cannot say that I will be returning to this dealership under any circumstance. Their are many other dealerships that I have had a much better experience with, and that me being a business owner can refer some of my customers to, and unfortunately this is not one of them.

lovemymb2

Apr 7, 2012

In our opinion Ray Catena Mercedes of Edison, NJ offers not only excellence and what is undoubtedly the height of professionalism, but an incredible buying experience. This incredibly positive experience is perpetuated through ownership as you become acquainted with their outstanding service staff. We're sure Ray Catena's mission is to make you feel like a welcomed member of their family. My wife and I surely do. We are repeat customers and have just purchased a 2012 model from Ray Catena. Our salesman was/is Greg Giordano. My wife and I have never encountered such a knowledgeable and personable individual in this capacity. He made the buying experience as thrilling as the thought of owning another one of these incredibly engineered machines. There was no haggling or bartering back and forth. We came in the door knowing what we wanted and he surely delivered on professionalism, knowledge, and price. We could not be happier nor can we ever say enough good things about Greg. We also need to mention another reason why we came back to Ray Catena. Their service center. To us this is an extremely important part of where we buy and of ownership. Ray Catena's service center is run by the best of the best, whether it is Linda who will greet you upon arrival or one of their friendly staff behind the counter. Then theres Glen Gaito who is the service manager. Glen has and continues to offer excellence in service that even for someone like me who at times is hard to please wins hands down all the time! I really do wonder how he does it and want to say once again, 'Thank you Glen'. In addition there is one special service advisor we would like to mention. His name is Adam McCuen. Adam just exemplifies once again the excellence that this organization continues to offer and what it is all about!If you are searching for an extremely positive and rewarding Mercedes buyings and ownership experience we would implore anyone to pay a visit to Ray Catena Mercedes of Edison. Make sure to ask for Greg Giordano in sales and Adam McCuen in service(hope we dont overload either one of you!!)These are a few of the professionals at Ray Catena we deal with on a continual basis. However, we are sure you will have the same experience we have had over the years, no matter who you deal with at this TOP OF THE TOP WORLD CLASS ORGANIZATION!WELL DONE RAY CATENA!!

xplu

Apr 4, 2012

I had internet contact with sale representative Deshone for a long time and was timely informed and followed with him. The experience when I decided to walk in the dealship last week was very pleased. The process of the visit including very nice service site and variety of choices are impressive. No pressure but trying to meet my need turns the visit into a purchasing!

CatherineRamirez

Apr 2, 2012

Very coordial employees - as expected for a Mecedes dealer. One of the best car buying experience I've had in the past 20 years. This car dealer was very smart to direct me to a female representative once the the first representative (male) understood that I was buying the car, not my husband. Melissa was understanding, friendly and not pushy. There was very litttle haggling. I new what I wanted and she worked to meet my expectations. She spoke to me, looked at me and dealt with me since it was clear that I was buying the car (although my husband accompanied me for moral support). This is the first time I felt that I was treated with respect in a car dealer and the experience was actually pleasant.

RobertE.

Mar 30, 2012

I have just taken delivery of my new 2012 E350 4Matic, and I am absolutely thrilled with my choice.Eli Sasson is extremely knowledgable, and was professional in every way,from showing me the features of the new vehicle,(which would make me miss my 2008 so much less),to the negotiation process,to the ordering of my new vehicle, and to it's final delivery.It was truly a pleasure working with him, and I give the dealership the highest praise for the beautiful environment which it has provided to it's customers and to it's employees.Everyone was extremely friendly and outgoing, and I appreciate the treatment immensely.All of this on top of the fact that I had received the best deal possible on my vehicle.Keep up the wonderful work!!

rudyfamily38

Mar 29, 2012

My first experience with Ray Catena Mercedez Benz was a very pleasant one. I found Ravi was experience, professional and give me my own privacy to locate the car I want. He gave me options and I enjoy and appreciate his honesty. Looking forward to a long term relation with Ray Catena. Bravo>>>> Ravi.

Jskwira

Mar 28, 2012

For my first Mercedes experience, I was amazed how different it was from other car purchases. Allyson Gutman was especially knowledgable about Mercedes and was most thorough throughout the process. She spent a good amount of time on a Saturday with my wife and I and never gave any request or question a second thought. Everyone I dealt with during the purchase and especially during the explanation of the car features was amazing. I would definitely recommend Ray Catena Mercedes of Edison and especially Allyson! The process was painless and enjoyable. She followed up the next day to see how I liked the car and if I had any questions.... CUSTOMER SERVICE - How unusual today! Thanks Ray Catena for a great place to do business.

KIMBERLYTOTH

Mar 28, 2012

I would like to tell you that I was in the process of buying a Mercedes from a dealership in Little Silver and I decided to go to Ray Catena on a Saturday afternoon just to check out the vehicles to see if any interested me. When i walked in I was greeted with smiles and a lot of energy from the Salesmen at the door. I was very impressed with the employee's you have working for you. Everyone was upbeat and happy. Very different from the other dealership. Also my salesman Ravi Mallela was very professional and informative. I was more than happy to purchase my vehicle from Ray Catena it was a wonderful experience and i would recommend Ravi Mallela to anyone. Thank you...

Olivia27

Mar 27, 2012

I recently purchased my first Mercedes-Benz and the entire experience was more than I ever expected. David Wong was very friendly and knowledgeable. For the first time in my life buying a car was not stressful. The entire staff made us feel welcome and comfortable. I would gladly recommend Ray Cantena and especially David to friends and family!

nitiinmgupta

Mar 25, 2012

I had a great experience at Ray Catena Mercedes. The overall staff was extremely professional and courteous. I had the opportunity to work with one of the newest members of the team, John Wolklin. I was very impressed with his knowledge of the Mercedes brands and their vehicles in such a short time. This is a testiment to Ray Catena's commitment to client service. If you are in the market for a Mercedes Benz, I would head over to Ray Catena and ask for John Wolklin.

stomsky

Mar 13, 2012

I couldn't be happier with my new 2012 Mercedes-Benz ML350 -- and couldn't be more pleased with my experience with Ray Catena MB -- and especially my sales representative, Derrick Fox. This is my first MB and I was very excited about the prospect of making the ML my own. However, after an EXTREMELY disappointing experience with one local MB dealer, I contacted two others. However, once again -- actually twice again -- I was shocked and dismayed by a lack of service, responsiveness and, frankly, even remote interest in "making the sale." I was just about completely DONE with the entire MB brand -- until I found Derreck. He was a true PROFESSIONAL, who was knowledgeable, energic, highly responsive, SO PLEASANT (I actually looked FORWARD to his calls!) and so easy to deal with. He respected me as a potential customer and made me feel -- right from our first conversation on the phone -- that my business was valued. For the first time in my MB experience, I felt like I had someone on MY team, who truly wanted me to join the MB family. From start to finish - thanks to Derrick -- the process wasn't just painless, it was actually enjoyable. By truly focusing on the customer, Derrick brought the smile back to the sale -- (it really should be fun!) -- and in my opinion, he saved the Mercedes Benz brand, at least for this family. Just days before I met Derrick, I was ready to go to a competitor product. But now, thanks to Derrick -- and really, the entire staff at Ray Catena MB -- I've got the keys to the exact ML350 I was hoping for -- and it's truly a wonderful vehicle. Service definitely can make a sale -- and in this case, it saved the sale. Now I'm the one with the smile on my face everyday when I hit that keyless go and hit the road in my new Capri Blue ML -- and I feel good about giving the sale to RC and Derrick Fox. Thank you!

cj0405

Feb 25, 2012

David is an extreamly professional and polite sales Representative. We were lucky to have him as our sales Rep.We were able to make a deel on our second vist.All questions were taken seriously and answered with high prifessionlism.He was very humble, joked through conversation & created a homely atmosphere. Never seen or known him before but felt as he is our friend.Thank you for asking.Regards,Checha John

aymankamel2

Feb 22, 2012

OUtstanding and profissional very straight forward, no games.i will recommend my frinds to go meet with Dan for their next Benz.i will be back

csismj

Feb 21, 2012

Ravi and his whole team were a pleasure to work with. They made my purchasing and experience as smooth as possible. I did NOT feel at all pressured or annoyed by any sales people there. I will highly recommend anyone to this dealership. Job Well Done!!!

tommybuggs

Feb 20, 2012

Every one was very pleasant. The big plus was I did not have to get involved in a negotiation war about pricing. The lease was very smoothe and Eli Sasson made it HASSLE FREE. I would definitely return when my lease is up and try to lease agasin from Eli Sasson at Ray Catena.

Russlh

Feb 18, 2012

The best car buying experience I have ever had. Allyson Gutman is terrific. She made the whole experience a pleasure. She actually brought a car that matched our requirements to our home for my wife to test drive. When we reached an agreement on the lease of our new GLK, she offered to deliver the car! We opted to go to the dealership to finalize the deal and pick up the car. I am glad we did since we were able to meet the GM and see how completely dedicated to an excellent customer experience everyone at the dealership is. There was no pass off to a financial rep to complete the deal. Allyson handled every piece of the transaction. She arranged for a gentleman to go over all the features of our new car with us. We never felt rushed. I've been buying Mercedes Benz cars for 20 years now and my last 3 have been through Allyson. She is honest, sincere and dedicated to helping the customer get the car they want at a reasonable price minus all the pressure and games other dealers play. She also pointed out that Service would pick up our car and leave a loaner car anytime we needed the car serviced. Why would I ever go anywhere else? She made us feel valued.

vicelvv

Feb 18, 2012

I loved my visit at Ray Catena Mercedes Benz of Edison. All the staff were friendly from the moment I walked in till the moment I exit the dealer. Melissa Lee, who engagingly worked with me was easy and fun to work with. She was very professional and did a phenomenal job in servicing me with my new car. I can't wait to visit again, the staff and the atmosphere there are fitting to the goodness of a Mercedes Benz.

Leigh82

Feb 18, 2012

My boyfriend and I were looking for our second car and we looked at BMW and Benz. We were interested in the BMW 335 and the new Benz 350. We both have purchased cars from Ray Catena before and we were very familiar with thier excellent customer service. Leon who was our sales associate was extremely friendly and professional. He let us know the car we were interested in was a special order and that it would take a few months to get it. He went over all the options in extreme detail and told us his professeional opinion. We went ahead and ordered the car, leaving a deposit but also went and looked at the BMW. We went to Open Road in Edison and we had a completely different experience. Not only was that dealership unprofessional they were completely rude. They made us feel like we were nothing and they didn't need our business. After that experience we knew we had to go with Ray Catena. Their professionalism and courtesy was impecable. Leon gave us updates on our car and became more like a friend then a sales associate. I would recommend Ray Catena to anyone looking for a car. Not only did they beat other dealerships numbers their service was above and beyond.

jillayork

Feb 12, 2012

Ray Catena Mercedes Benz of Edison has a strong conviction to provide exceptional customer service. The staff is described as knowledgable, courteous, attentive, and focused.

emacedo

Feb 2, 2012

I just purchased my first Mercedes at Ray Catena in Edison. The staff was so warm and friendly. I had the pleasure of meeting with Tim Antoniszyn. Tim was very professional, sincere, friendly, and had my best interest in mind. He went out of his way to find me the car that I wanted, and not once did I feel pressured. It was a pleasure to work with him. Thank you so much for making the process so easy. I highly recommend Ray Catena Mercedes to all my friends and family!

Btavares

Jan 30, 2012

The salesperson, Deshone Drummond made our purchasing a new Mercedes-Benz a wonderful experience. Over the years, my wife and I have purchased several Mercedes automobiles. Deshone far exceeded our expectations. He listened to what we had to say and was able to provide us with several alternatives. In the end, we felt at ease and unpressured to make a decision. We would definitely revisit this dealership knowing that Deshone would be able to assist us in our needs.

dave4pivo

Jan 24, 2012

Beautiful showroom, professional staff, Alysson Gutman & Leigh Farrell are just super people. I'd not only recommend the dealer, I'd buy from my saleswoman again.

shounakm

Jan 24, 2012

Very efficient, the sales person articulated well the options available keeping in mind my financial constraints and I was in a vehicle within a week.

netto

Jan 17, 2012

I have leased my cars with Chuck Luciano at Mercedes-Benz in Edison, NJ for many years. It is a totally great experience because of his friendliness & thorough knowledge of processing the paperwork. I would recommend Chuck Luciano to anyone who is interested in leasing/purchasing their car at Ray Catena.

odphilly

Jan 15, 2012

When I entered the dealership I really thought I was just going to test drive a comparable car and then go buy an Audi or BMW at another dealership. Deshone Drummond, my sales consultant, took the time to learn about my needs and wants more than the other dealers in the area. He offered several solutions and was patient and never pushy while I explored different options and drove different models. Deshone was a pleasure to negotiate with and I am happy with the price we agreed upon. I would highly recommend Ray Catena Mercedes Benz and Deshone Drummond, they are outstanding!

malleswar

Jan 7, 2012

Ravi is very friendly and nice helping nature , given extraordinary suggestions and details about the vehicle and the process. I strongly recommend Ravi for any new buyers based on my experience with him.

nms21

Jan 3, 2012

I highly recommend dealing with Derrick Fox. He was very polite, honest and trustworthy which was very refreshing. Derrick made the experience pleasurable. I look forward to working with him again when I buy my next car. Anyone who wants to buy a Mercedes should call Derrick.

pauldipaolo

Jan 3, 2012

it was a very good experience to deal with scott. i was not going to buy a car that day. after speaking to scott and hearing about the programs available i changed my mind and leased a car that day. i would highly recommend going to scott and purchasing a mercedes from ray catena.

Lingz

Jan 2, 2012

It was a pleasure working with Bob. He is a very friendly and knowledgeable salesman. I can see that he pays great respect to all of his customers. A very genuine man. We also got a good price for the car.

liniadoj

Jan 2, 2012

The whole experience was amazing, from the time you walk into the door to the time you walk out the experience ia like no other. no matter what kind of car or what kind of options you want Ray Catena gets it done.

Alverson

Dec 29, 2011

Mrs. Gutman was very professional, knowledgeable about the product and explained all features of the auto. She was very patient and made sure all paperwork was complete before I left. She was an excellent sales rep.

Al covas

Dec 27, 2011

If you are looking for outstanding customer service with extreme detail in making you feel informed and comfortable, go to Ray Catena in Edison and ask for David Wong. When you speak with him, his knowledge and honesty will help you in your decision that best fits you.

dbonanno

Dec 23, 2011

Everyone at the dealership was friendly and helpful. Deshone Hammond was instructive and accomodating. He made buying a car a pleasant experience. I would highly recommend Ray Catena Mercedes as well as Deshone Hammond.

John T.

Dec 21, 2011

I have been dealing with Ray Catena for 10years. Scott has been my sales rep in all that time. I have gotten 5 new M/B's from Scott and have always had nothing but the best of experiences in all these dealing. Scott is very friendly and professional. He stays in contact throught out the year and will call from time to time just to check on his customers satisfaction. I can not say enough about the great intreactions I've had in all my dealings with Scott.As a dealership, Ray Catena is by far the best I have ever dealt with. From point of sale all the way through serviceing the product they sell, they are the best.I continue to go back to Ray Catena and my daughter has gotten her Lexus at Ray Catena Lexus because of the way she has seen Ray Catena treat his customers.

statpath

Dec 18, 2011

Mr. Goldberg is always very helpful and concern about Ray catena's clients. He's professional and informative. More importantly, Mr. Goldberg demonstrates great service with a genuine spirit.

hirogura

Dec 17, 2011

I have total 7 of Mercedes-Benz from this dealer and I have been getting a great deal and the first class service. I recommend Ray Catena Edison to everybody.

richdont

Dec 16, 2011

The sales representives at Ray Catena are true professionals. Our experience from when we walked into the dealership and were greeted by Leigh Farrell to sitting with Melissa Lee was wonderful. Melissa Lee is exceptional, she far exceeded our expectations. Melissa went above and beyond to get us in the car we wanted. Needless to say we will be long time clients at Ray Catena Mercedes Benz, thanks to Melissa she is the BEST!!!Sincerely,Richard and Diana Troy

mr300eclass

Dec 14, 2011

Today was my very first dealership service experience. I am extremely sad to have to say it was very disappointing. Let me first start out by saying that Ray Catena other staff are very accommodating and treated me very well. There was a women who was making sure all Ray Catena, service customers were getting coffee, something to drink or eat. She (i wish i knew her name) did a fantastic job at making sure service customers in waiting were happy. Ray Catena, service area is awesome, free WiFi, plenty of food and drinks. Now what ruined my service experience. Glen Gaito who is the service manager, the top dog treated me more like a dog then a person. Here is my story. I brought in today my brand new 2012 C300 purchased from Ray Catena less then 2 months ago, with 1,500 miles on it. The reason I brought my car in for service was because I had a blow out on my left front tire. I did not hit anything, nor did anything hit me. The road side Mercedes Benz person from Contemporary that came out to help me the night this happened told me it looks like a defective tire. There was no damage to the rim or any bubbles in the tire. The tire had blown out along the beaded seam right above the rim. When I explained this to Mr. Glen Gaito he only really cared if I purchased a $700 Mercedes Benz Tire Protection Plan. I explained to Mr. Glen Gaito that I did not and it really should not make a difference to fixing this problem for me. Mr. Gaito told me but he could only as a one time courtesy give me 50% off the tire he sells very marked up for $300. And told me it would cost me $150. When I told Mr. Gaito he was not doing anything for me, charging me $150 for a tire that I already got a price on at Costco in Marlboro NJ for $190.99 and $15 to put it on my car. Costco in Marlboro sells and has in stock the very same exact tire. Mr. Gaito also told me that Costco does not sell the same tire. Well Mr. Gaito you are completely incorrect. I even visited Costco after I left your service place today and viably saw the same exact model # tire word for word. I also told Mr. Gaito that I already called Michelin tire company and opened up a case with their warranty dept. Mr. Gaito was extremely rude to me told me to go then get my new tire at Costco and said he will put my blown out tire back in my vehicle's trunk and send me on my way. WOW. This is Ray Catena service manager. Wow what does my service future look like. Mr. Gaito must be a close Ray Catena family member for him to treat a customer this way and get away with it. I am sure I am not the first. But maybe the first with a big mouth. So I told Mr. Gaito that I want him to take pictures of my blown out tire and send it to Michelin so they can make a call on it being defective. I also informed Mr. Gaito that I got in the mail yesterday my 10 page dealership survey and I will be sure to comment on my service experience today that has so far been not so fine and dandy. My service expectations have been hardly met. Rude service manager, that should have taken better care of a new and first time service customer in his shop. I was not asking him to replace my car, just replace a defective tire. Mr. Gaito, came back at me with why because you are not getting something for free. You are going to hold a dealership survey over my head. I said to Mr. Gaito no because you are treating me very poorly and should have just put a new tire on my less then two month old car and sent me on my way. Case closed. While Mr Gaito was playing in his very huge office, I contacted Michelin tire company and explained what was going on at Ray Catena Mercedes Benz of Edison. The representative from Michelin told me to put Mr. Gaito on the phone and they will handle this problem for me. Michelin Tire Co. obviously knows the proper way to treat a customer and tole Mr. Gaito they will pay for my tire. Mr. Gaito has obviously never handled any tire warranty problems from seeing what happened next. He had no knowledge of how Michelin was going to pay for this tire or the form that needs to be sent to them for payment. He called someone from the parts department while putting Michelin on a long hold. Mr. Gaito aren't you the service manager? People are suppose to call you for help. Mr. Gaito you are the service manager. You obviously have not been trained well. I hope your married to one of Ray Catana daughters or something because you are horrible at doing your job. Mr. Gaito also ripped up my $25 off coupon voucher that I was given by the road side service person. Even though I did not need to use it, since Michelin was picking up the tab, it was my property and you did not have a right to rip it up. You should have properly given it back to me. It was good and valid for 30 days. Now to end this story the Michelin phone call was ended at 10:43am. Mr. Gaito should have had the new tire put on my vehicle and sent me on my way. I did not get out of this dealership until 12:15. The reason being is Mr. Gaito was more concerned with processing the paperwork to Michelin then getting his customer out the door and on his way. When Mr. Gaito finally came out with my paperwork, I asked why I waited another 1hr and 30min to put a tire on my car. What took so long? Mr. Gaito told me he was waiting to get the paperwork processed by Michelin. Mr. Gaito you could have spent the whole day in your huge office playing with the Michelin paperwork. I should have been your first priority. Take care of me your customer and worry about the Michelin paperwork later. Wow, this is the worst service manager I have ever met. Chip on his shoulder and told me he is the top dog and no one else can override him. Well guess what Mr. Gaito, Michelin did override you because they know the proper way to treat a customer. Looks like I might have given the wrong dealership my business. Well I hope my review at least is read by others making a decision in buying a new vehicle from Ray Catena in Edison. Sales is just one part of buying a car. IF you are going to be treated poorly in service then your better off giving your business somewhere else.

bfried14

Dec 2, 2011

Great experience leasing a new car in every way possible. Knowlegeable and courteous sales and delivery people. Understood our needs and suggested solutions. Well stocked and clean dealership facility with excellent service capabilities.

llove

Nov 29, 2011

Received great Customer Service at Ray Catena of Edison. Everyone at the dealership was very professional. Allyson is extremely knowledgeable and helpful in finding the perfect car for me. She address all aspects of the purchase and made me one happy customer. I would definitely recommend this dealership.

6spdg37s

Nov 26, 2011

My father and I purchased a 08 CLK350 cab from Brian King over the summer. Great deal on the car which was in excellent condition. NO HAGGLE pricing, we got the best price on the car in a few minutes without having to haggle and walk out. Brian goes out of his way to make sure you are satisfied with the car even after money changes hands and you leave with the car. I have since then spoken to Brian quite a few times and it feels like you are speaking to an old friend rather than someone you purchase a car from. Genuinely nice, friendly guy and the rest of the dealership is the same exact way ! I would and have recommended Brian and this dealership to family and friends

Zainab

Nov 26, 2011

Ray Catena's Mercedes luxury cars with a heart!Prior to joining Mercedes, Deshone Drummond (my sales representative) worked with non-luxury cars for six years. I believe he has finally arrived! Deshone knows the struggles of the working individual and is willing to help anyone with a realistic budget drive a dream car. I also would like to extend my highest recommendations to Sales Manager Leigh Farrell who managed to pull off what seemed to be an impossible feat with utmost Courtesy and sincere smile. Of note, Ray Catena is a true representation of the surrounding community. It is truly diverse at all levels including sales representatives and management (hopefully it is also diverse on the executive level). You will be assured to connect with a sales representative that shares your background and unique life style. Happy Mercedes Shopping!

scafaro

Nov 23, 2011

why go anyplace else. from the greeting from lee as you enter,it just makes you feel like you are family. chuck luciano is the best. he calls often, not only for sales but to see how we are.could not think of going to anybody else. once you try ray catena,you are coming back.just like the lays potato chip commercial.bet you can't buy one.

burt50

Nov 20, 2011

This is I believe my sixth car purchased from Ray Catena. I have been dealing with the Catena dealership since the 90's. The quality of a product is an important factor in the overall success of a salesman,I understand that. But it is the undefined tangibles that actually sell the product. From the very beginning of my relationship with Scott,he made me feel secure, relaxed and satisfied,that this sale was right for me. I remember the first time I came into the dealership the constant feeling of trepidation was pervasive. The weight of spending too much money was always hanging over my head, as in a Hitchcock film , the man on the run. Scott changed all that, he made me feel I belonged there, and more importantly that I was making the right decision, financially and emotionally. Scott's calm demeamor guided me through every step of the way. His strong business sense and knowledge of finance,even more important now in this fragile economy, were very strong selling features that really convinced me that a Mecedes was in my future,again. Scott was always there for me in every step of the decision making process, from the type of car that was right for me, to the color, to the packages I eventually chose, Scott's understanding and knowledge were there. I know I can speak for my wife who loves Scott even more than I do when I say I had a feeling of sadness as I was driving away in my new suv,knowing I won't see Scott for at least another 2-3 years, when I lease another vehicle.

Dalina

Nov 18, 2011

She is a very nice person. She called me to let me know that the dealership was short of service associates on that saturday, november 122011. So she asked if i would consider coming back on weekdays for my service and I will get a loaner car.i told her I would call her back and let her know. Beforre I returned her phone call, she called me back and said it was ok to come on saturday as it was primarily planned! That is good customer service. Thanks michelle.

uss7946

Nov 18, 2011

Everyone at the dealership was knowledgeable , helpful and friendly. They acted extremely professionally and they were eager to make sureWe were satisfied with the service provided. The follow up we received after our first visit was not pushy but informative. It left us feeling comfortable and secure in our choice to lease a new vechicle.

zano321

Nov 16, 2011

Excellent customer service Ravi was a pleasure to work with! Great deal we are very happy with our new Mercedes. We were able to drive it home the same day!

jaytelnj

Nov 16, 2011

Friendly, personal intereset, competetive pricing, excellent service. The showroom was clean, beverages were offered, friendly atmosphere. The car was ready when promised and all features were explained to us.

June10

Nov 16, 2011

David was very patient with helping us, taking the time to answer all our questions with honest and informative answers. He was courteous and amiable and helped us choose the exact car that we wanted. He is definitely someone I would recommend for finding the right car.

nlasher