Ricart Hyundai reviews

robynmcafee

Nov 22, 2016

I was a little nervous about shopping for a new car but Dereck was knowledgable at every step along the way, helped me find the right car and made it a relatively stress free and enjoyable experience. The guys were professional, friendly and courteous. I'm thrilled about my new Hyundai and I'm glad I went to Ricart.

nrhetterscheidt

Nov 21, 2016

The "pushy/crooked" sales tactics are a thing of the past!! Thank you for an honestly wonderful experience! This is what buying a car should be like!!!

tanner.j

Nov 20, 2016

Very satisfied with everything. It is always a pleasure doing business with Ricardo. I have bought 4 or 5 vehicles over the last 3 or 4 years from Ricardo and have always been pleased with the service. Very professional and very friendly service at all times.

tinamtaylor

Nov 20, 2016

Called to get information on purchasing a new car. Was transferred to Salesman John Verdine. Talked about a day and time to meet and look for a car. Went to the Ricart Mega Mall, found the car for Me. John Verdine was Great!

gaylehammond

Nov 18, 2016

Great people and top notch treatment!! Loved the offers and warranties , free washes and oil changes! Going to sign up for e-mail reminders for maintenance as well ! Awesome people!

pitcockt

Nov 16, 2016

The staff and salesmen were very friendly. They helped us get into a new vehicle even with our credit issues. The trade in allowance they gave was more than fair.

patgirod

Nov 14, 2016

4th car from Ricart so we will back service dept is great no issues, people are very professional use your name..Our sales man Dylan took time to make sure we understood everything

montoyaj161810

Nov 13, 2016

We enjoyed working with Dereck Bowen, he was very thorough and friendly. Even though the dealership was getting ready to close he didn't rush us, he made sure we were comfortable while there and comfortable with the deal.

rjgood2244

Nov 13, 2016

Everyone was very polite and helpful. Had the exact vehicle I wanted ready to go. Love living close by. Convenient for service and the free car washes.

barbara.robinson72

Nov 11, 2016

I was very please with the service I received. From the time we arrived to the time we left. We had a great experience. All my questions was answer and I am very grateful for the outcome. Thank you again.

linda_wood56

Nov 11, 2016

I was very satisfied with my purchase and my salesperson(Derek Vullins) .He was very knowledgeable about my vehicle.Everyone that I spoke was very knowledgeable and thorough.

brittanyzahler

Nov 10, 2016

I thought everything went very well. I accepted the car without being detailed because I was out of time but was told to bring it back in and they would detail it. Took a little longer for a cash transaction than I thought necessary (longest time I've ever spent at a dealership and usually finance); but, all in all satisfied with the car and Heather's help.

bullockh10

Nov 10, 2016

When someone is using a new system that they are not the Milyer with it's best to let them walk through the steps so that they understand it and not just do it for them and cause them later to have questions and answers and I have to go back and try to research to set things up in their new vehicle

marystiltner

Nov 10, 2016

I love my new Tucson. The staff took excellent are of us and would recommend ricart to anyone. With all the discounts and rebates we were able to get a new car instead of used. The warranties that come with the car is better than I've ever seen.

rmelvin4

Nov 10, 2016

I have talked to the salesperson and his manager, expressing these and other concerns re the transaction. They have said I should make an appointment to come back to the dealership for (in my words) an in-depth introduction to many features of this car.

spharis007

Nov 10, 2016

The only problem with the car was that the low tire pressure light was on but I did contact the dealer about it. But the overall experience was very good and I've bought Hyundai's my last 3 vehicles from them.

dlcoleman0

Nov 9, 2016

I test drove about a dozen cars and looked at every make and model on the import lot. I needed to purchase a car that day and Darrell was very patient and spent 8 hrs with me until I found the right one. Very happy with my Tucson purchase. Had a friend come in that night and she also purchased a car. I am returned customer and will continue to be !

hardin.brandie

Nov 9, 2016

Great customer service from our salesmen Derek and manager Nate. Both have checked up on us since the purchase. This is our 4th car from ricart and we will continue to return for future purchases.

larrywilliams1963

Nov 9, 2016

Excellent dealership, have been a customer for years. Very satisfied from the moment we walked in till we drove away in our new car. Everyone was friendly and professional.

mlester3

Nov 9, 2016

Good dealership. If you can get through them trying to "up sale" you products and services that you really don't need you can get out of there with a pretty decent price for your vehicle.

rt8rita

Nov 9, 2016

Darrell did an awesome job, I didn't feel pushed into anything, he made me feel at ease and was very helpful. Everyone was very nice and professional.

spoulakis

Nov 9, 2016

Cameron deserves a bonus :-) He helped us through the process, beginning to end. Would definitely recommend and work together again in the future. Very pleased.

srmsjm

Nov 9, 2016

Best car buying experience ever. Left with exactly what I wanted and got a great deal. This is our 5th car from Richarts and I will keep coming back. It was like a party and I left with an amazing prize

berlin_kelly

Nov 6, 2016

Abby made the car buying process easy and quick. She provided all necessary information for the car I purchased and was very friendly. I would definitely buy a car through her again.

kthatch2009

Nov 6, 2016

Everyone was great in helping me get what I needed and answered all of my questions. To this day, they still continue to be incredibly helpful with any questions I have and kept me up to date on any issues. I know I can count on anyone I talk to to help me out when I need it.

lynnroy1963

Nov 6, 2016

Very satisfied with the dealership.This is the second car we have purchased from Nick Sohovich and would not want to deal with anyone else. Number one in customer service !!!!!!

bkarvois

Nov 4, 2016

I went into this experience expecting it to be an unpleasant, trying slog ... but instead it was a very pleasant, easy experience ... I am VERY pleased with the experience and my new car ... thank you very much for more than meeting my expectations... you blew me away ... you have earned my loyalty next time and probably forever ...

darlene.mccormick

Nov 4, 2016

Great customer service and friendly staff. I will recommend Ricart Hyundai for their great service. Friendly staff and thorough understanding of all the features of their autos.

lisacaugh

Nov 4, 2016

Good service ,nice sales team,meet our price for vehicle.Price below other dealerships.the new Tuscon was delivered fully gassed and very clean.will return for service .

rwild3113

Nov 4, 2016

No issues, great job. Will return again in the future. I arrived the first day close to closing time and had a Veloster in mind. They were patient enough after driving it and working up the numbers to change it all after I had sat in a Sonata Hybrid while waiting and figured it up again

snowdaddy35

Nov 4, 2016

Johnny Goodman did a great job his dedication to customer satisfaction was apparant. Everyone was courteous and helpful.i would not hesitate to recomend. Johnny or Ricart to anyone whom may ask.

johnsonecarolann

Nov 1, 2016

Thank you all for the spectacular service and good conversation. You helped us decide how to handle a hard negative equity situation and we left your dealership in a better financial situation than when we arrived. The wait was long, but between Johnny, the manager, another sales gentleman and the two financial officers we were made aware of the timeline and updated as necessary.

kellykels01

Nov 1, 2016

Great experience we love our car and can't thank Dwendolyn and the staff for getting our deal down within a good timeframe as I had a young child with me. I can't recall all names but I thank everyone for their help on my sons special day!

bailey-chatman.1

Oct 31, 2016

This was my first time getting a car from Ricart and I really appreciate all of the help. Mrs. Dwendolyn was very helpful during the test drive with providing information about the car. She also called a couple days later to check on me how I was liking my new car and if I had any questions. I would most definitely recommend others.

jrousseau2011

Oct 31, 2016

Really happy with the overall process of buying my first car. I will defiantly be returning in the future. Everyone was very friendly, and helpful.

czvansky

Oct 29, 2016

Can't say enough about Abby who finalized the pick up of our Santa Fe. She was professional and it was a pleasure to work with her.

ronniesteelehomestead

Oct 29, 2016

Was very impressed with the car buying experience at Ricart. Dillon worked with me very well until I found the exact car that was right for me.

kebersbach

Oct 28, 2016

Everyone was excellent. I have only had problem with Amber in service with my other car. She canceled shuttle service without checking with me. I did get cooperation from the service manager. Re sales. Excellent

nanaako

Oct 28, 2016

Initial salesperson left us in limbo. We drove to honor a scheduled appointment the next day after first previewing the vehicle. We were heading to a different dealership when Mr. Kenneth Palmer rescued the entire deal. From understanding our needs to having the presence of mind Ken displayed professionalism and was courteous in his manners. He wooed our hearts with his knowledge, patience and follow up. If for anything he will be the reason to go back again.

emilyhagen07

Oct 27, 2016

Ricart made it very easy to get a very dreaded process figured out and done with. I was a little skeptical on leasing so quickly but they made it clear and walked me through the process. Thank you.

megd0416

Oct 26, 2016

Amber did a great job showing me the Tuscon and explaining the features of the car. Overall was a good leasing experience and very informative being my first car to lease.

keneshar

Oct 25, 2016

My husband and I were very pleased with the kind and friendly service we recieved while purchasing our 2017 Hyundai Elantra. We will definitely be returning when we are ready to purchase another vehicle.

kgoodfleisch

Oct 21, 2016

Everything was fantastic when purchasing my car. All my needs were met and I will definitely be back! I will prefer all those looking for a new Hyundai there way.

mcurran912

Oct 18, 2016

Joe was very knowledgeable about all new cars in general but of course was an expert in the Hyundai product. He was very professional & helpful.

rjshoney

Oct 18, 2016

We were a little hesitant to buy from a mega dealer but found it to be very personal. Most impressed they gave us a loaner car until ours was delivered. Also impressed they did not try to sell us a bunch of add-on warranties and services.

jlthom8975

Oct 17, 2016

Cameron was kind and helpful. Would go back again. He listened to me and answered all my concerns. Explained all functions of car. I would deal with him again.

spitfire1296

Oct 17, 2016

The sales associate was outstanding (Kenneth Palmer). He was very patient and stayed with us through several test drives. The deal closer was just the opposite, and maybe that is part of the trade of price haggling. But to use a sheet of paper and a pencil and literally scribble at all angles and in random areas all over the sheet seemed unprofessional and bordered on the absurd. To sit through this price haggling experience bordered on making me walk out the door. Overall, I really like the vehicle, and it was delivered in outstanding condition. Thanks to Kenneth Palmer for making the experience worthwhile. Wish I could remember the deal closer's name, but I cannot and it is not reflected in any of the paperwork that I have..... maybe that is the idea.

jmcochran11

Oct 14, 2016

The customer service was excellent. I had some back and forth issues with the agreement terms but they took the time to explain in detail and we were able to sort it out.

teresa.wilson

Oct 14, 2016

I was nervous due to I have had problems in the past with dealerships on used cars, but this experience was nice and more relaxing than I thought would be. The staff was very friendly and nice to me. I had return to pay my down payment and another gentleman helped me with the tags. It was real nice for a 1st time buyer.

alex.morgan967

Oct 12, 2016

My Hyundai Salesman Cameron made my experience the best I have ever had. Not many dealerships have staff that is as knowledgeable as him. Will come to him for any and everything Hyundai!

rdymitro61

Oct 11, 2016

My salesman was great. He was very knowledgeable and friendly. I felt I could trust him. When I called the dealership I feel like I was told something that wasn't true about refinancing. My husband works in underwriting and he spoke to others who said being told to wait 3 mos just was not true.

cscot72

Oct 10, 2016

I have purchased several vehicles from Ricart. This by far was the worst experience i have encountered. I purchased the G80 this time. There was a 3yr/36,000 mile service package option added into thr financing. We declined because this is COMPLIMENTARY with the G80. Our Sirus XM was not activated until over a week after purchase after numerous calls to the dealer. We still do not have Sirus weather and traffic on the car. The Genesis G80 Bluelink app would not work because Ricart was activating it on the wrong site per Genesis. It needed registered on myGenesis and he was going to myHundai. After 5 days we were able to use the G80 app after several calls to Ricart and to Genesis. Genesis service department had to contact Ricart to walk them through how to register the Genesis. No follow up call was given to us to check on if we are having any issues.

hollybattle

Oct 8, 2016

Helpful service, worked with me on my trade in, excellent warranty. Was looking at Nissan, salesman showed me features on Hyundai. Satisfied with my purchase. Hopefully service is good also. ....... .. ... .......... ..... ........

cdale1

Oct 5, 2016

I was impressed with the professional behavior of all the staff I dealt with to buy my car. The physical environment was so clean. No messy desks, dirty floors, bad air. The staff were buzzing around with energy and I felt they really enjoyed each other and their jobs. It was an experience I have never had before in the car business. Every facet of service as a concept seems to be in place. Very impressive. I am willing to drive much further to have this environment to maintain my new Elantra.

kathleen.pfeifer

Oct 4, 2016

Very happy with our new purchase, very impressed with the Hyundi brand. I don't have much more to say so just typing this to hit the minimum word requirement

kennardemily

Oct 1, 2016

I had an amazing experience! I suggest working with Cameron Simmons! I couldn't have asked for a more friendly and well informed helper! Please don't waste your time at any other car lot. Love my Hyundai Elantra!

meredith2

Oct 1, 2016

I was totally satisfied with our excellent treatment and with our amazing salesman. Nick was so kind and understanding of our needs. I would recommend Ricart now when I had reservations before. We our totally satisfied with our experience.

strikemike84

Oct 1, 2016

I Had good service and am happy with the product thus far. It is a better vehicle than what I had so I can not complain too much.

trhoad

Oct 1, 2016

Do not buy from this dealership. They will say anything to get you to buy a car. They pretended to evaluate my lease turn in and then told me I would owe nothing. Two weeks later I got a bill for over $1,400 from Hyundai Motor Finance for excessive wear and mileage. HMFC told me the dealership is not authorized to evaluate the car and that HMFC sends out a licensed appraiser after the car is turned in. Ricart operates an elaborate production to get you to buy no matter how much it hurts you later.

alyssavangundy25

Sep 30, 2016

I had no problem coming into ricart looking for my 1st car. You guys were so nice, and respectful of the decision me and my parents were gonna make on the car. You both helped me out, and we definitely couldn't of picked a better car to fill my needs. I'm in love with it and I can't thank you guys enough!

jsjessee

Sep 30, 2016

Johnny was a great salesman. He listened to my needs. He really knew what I wanted better than me. The fact that he was newer really helped. I hope he doesn't lose the traits I observed. The most concerning part for me going to Ricart prior to arrival was the salesman being pushy or abrasive but Johnny was none of that. I have tweeted and posted in Facebook about my positive experience and look forward to going there for my car to be serviced. So long Hatfield Hyundai, hello Ricart!

murphy.662

Sep 30, 2016

Great experience! This was my first new car experience and Johnny Goodman made it an easy, less stressful experience. Ricart is highly recommended and I will return for future needs.

ramills1

Sep 30, 2016

This was very professional, the price was fair. I expect them to make a couple of bucks or they wouldn't stay in business. But based on my homework, they dialed in a good price. Then with the incentives from Hyundai, like discount, finance incentive, former owner incentive, veteran's incentive, I felt happy with the final price. And the service and treatment was excellent.

wolfytribe

Sep 30, 2016

We arrived at Ricart Hyandai with no intention of purchasing a car that day. The staff could not have been more professional, courteous and helpful. Not only did we leave with a car but have also decided that we will definitely return to Ricart Hyandai!

wmays

Sep 27, 2016

I thoroughly enjoyed my experience with Ricart Hyundai. At no time did I feel pressured to purchase a vehicle, nor did I feel that I was treated improperly. Thank you, more specifically, to my sales person for not being a stereotypical cliche.

kmunn52.km

Sep 25, 2016

Car service was good heather helped alot, she was very friendly she helped me pick the best car for me.and help me get thru all the paperwork thank you.

bcwalk1

Sep 24, 2016

This is my second purchase from Ricart and when I decide to purchase again it will be from them.The staff there is courteous, friendly, and professional. They always take good care of me.

bverdeyen61

Sep 23, 2016

They were all very friendly and helpful in helping pick out the best car! Quality people that were well informed of the product they were selling

daddyjones52

Sep 23, 2016

I went into the dealership with my mind basically made. Darrell helped me with all the info I needed to solidify my decision. He was courteous and never did I feel pressured or uncomfortable. Thanks.

mrsbutler10

Sep 23, 2016

Great and easy purchase felt comfortable from the beginning. Fourth car purchased at this dealer. heather was awesome! She walked me through everything I needed to know about my new car. Friendly and welcoming business.

klamaster

Sep 22, 2016

My new vehicle purchase was the greatest experience. Everyone was so professional and went out of there way to make sure I got what I wanted and was pleased with my new Santa Fe sport. I especially want to thank Harrison for a great job making sure I knew how to work everything on the Santa Fe before leaving the dealership. Thank you all so much!

pdsimpson1984

Sep 22, 2016

From the first introduction I felt comfortable Harrison was very knowledgeable about the product and put us at ease. The dealership had a large selection of vehicles and we found one suitable to our needs. I am a returning customer and would recommend Richart to family and friends.

trehmar42

Sep 22, 2016

The dealership dragged out the process for many hours and was very reluctant to speak clearly about the financing. The purpose seemed to be to break down my defenses and get me to pay as much as possible for a car. It worked. Good job Ricart - you lost another customer.

ebk1966

Sep 20, 2016

Excellant customer service. Did not have to wait for a Product Specialist. Had many employees ask that I had been taking care of. Will recommend this dealership to a friend in the future.

hilaryrose86

Sep 20, 2016

I had a great experience with Ricart Hyundai and their entire staff. Cameron Simmons was fantastic to work with and he was very knowledgeable of the ins and outs of Hyundai vehicles and everything that Hyundai has to offer. Ricart met my vehicle leasing needs and treated me with the utmost respect while going through the leasing process. I was very happy with everything Ricart had to offer and they were by far the best Hyundai dealer in the Columbus area (I spoke with a few other Hyundai dealers in Columbus prior to Ricart) that actually cared to listen to what the customer had to say when it came to a budget and the type of vehicle I was in search of for my next Hyundai Lease.

nwittekiend

Sep 20, 2016

excellent service got a new car at a good price and it was just what I was looking for at the time. was able to walk in and walk out with my new car the same night.

clp31447

Sep 19, 2016

My salesperson, Heather Golden, was an absolute pleasure to deal with. Not only was she not aggressive but conversely she was extremely patient as I took time to look at several different models of cars.

clynn249

Sep 16, 2016

I really like the car and it's a model above the one I was originally looking for. Overall I had a good experience with my car purchase

glittertherave

Sep 13, 2016

I admit I was very intimidated driving into the huge auto mall. Only being 23 with limited credit history and a car loan I was still paying off on a 2009 hyundai, I wanted to be very realistic with my expectations. I was immediately greeted by John Verdine who instantly calmed my nerves and made me at ease throughout the entire process. He was very interested in ensuring that I get the best possible deal with something I'm genuinely happy with and can afford. I have him and Ricart Hyundai to thank for giving me such a fantastic opportunity. I'm beyond thrilled about my positive experience and they have earned my business for lifetime thanks to Mr. Verdine. Thanks for not turning me away and investing your time in me and ensuring I left that lot with something I'm proud of.

lindalou4148

Sep 11, 2016

I'm very pleased with my new 2017 Hyundai Elantra as this is my second Hyundai lease since 2013. The people at Ricart are very professional and helpful and Cameron Simmons, our salesman was very helpful in showing my husband and me around the vehicle. He even answered some more questions when I asked him on the phone. Being a senior citizen, I had forgotten a few things he had covered. He went back through my questions and answered them for me.

1donniemartin

Sep 10, 2016

It was quick. It did feel a little to quick. There wasnt really any razzle dazzle. I probably wouldn't buy a car there again. But the total time took roughly 2 hours.

gladship

Sep 9, 2016

Nothing much to say bu the car should have more features everyone was pretty much friendly I thought I could get a better monthly payment but I choose not to put a down payment and they had an add on air 99$ a month but when I went it was a misleading ad so I too the next price to the advertisement

kellymkelly

Sep 9, 2016

Received friendly assistance from Abby upon entering the dealership. She asked what and what type of vehicle we were looking for, and then when we came back was right there to assist and stayed past her normal working hours to complete the paperwork.

rayewilliams2015

Sep 9, 2016

My experience with the dealership and she sales staff was good. My sales person was very polite, professional and knew her product. She answered all my questions, was very personable and in the end help me get the car I really wanted.

ddppci

Sep 8, 2016

Had no problems throughout the whole process. Test drove 3 cars traded in a 2014 vehicle and was out the door a happy camper. Recommend this place! Have bought multiple vehicles here.

di.schilling

Sep 8, 2016

John Verdine and Jason Ricart provided excellent customer service! I would definitely refer my family and friends to Ricart. John took his time with me and made sure I felt comfortable.

jehutchison

Sep 8, 2016

Cameron was my salesperson at Ricart. He was very knowledgeable of both car models that I test drove and extremely helpful! I recommend him highly!

julie123

Sep 8, 2016

The Sales team is great. Darrell did an excellent job very knowledgeable about cars. Was very friendly. Called to make sure we made it home safely with the car

mcnulty0

Sep 8, 2016

I bought the car from Ricart because they had just the one I wanted. I like it. I need to get back down to Columbus so they can show me how to use all of the technology. It had been a long day when we bought the car and we had a long trip home, so we told them we would be back.

vliggins316

Sep 8, 2016

See my previous comments complimentary of Renee Gallego. Outstanding salesperson, can't say enough! Personable, professional and thorough! Recommended him to co-worker to purchase new vehicle! Should be recognized for outstanding people skills and job knowledge! Thanks Renee

mark.smith1002

Sep 7, 2016

Spectacular all around, great customer care ensuring that the customer need is met, really competitive prices at competitive rates and more most likely get my next car from there as well

michelle.claffey

Sep 7, 2016

My wife and I visited Ricart Hyundai on several times and were greeted with better service every time we went. The first couple of visits we were looked at with discerning eyes, but the friendly faces of Ricart soon realized they wanted to work with us. I would recommend the dealership and all who work there.

sxm7281961

Sep 7, 2016

my reviews on y'all customer service skills was outstanding, grateful I'm very glad and I'm proud that I came to buy a new car thank you so much.

gonzimodo

Sep 1, 2016

This was my first purchase from Ricart, and everything went almost perfectly. Amber was AWESOME and extremely helpful. The "closer" who came in to assist with pricing had more of a stereotypical "car salesman" demeanor, but he was still friendly and professional. The finance process was quick and ran smoothly. The only negative thing was that it took a while to get the final detailing and delivery done, but it was a Saturday, so it's understandable that they got a bit backed up on that end. Overall, it was a smooth, easy car-buying experience, and I recommend this dealership (especially if you get Amber!).

Shawn

Sep 1, 2016

Rick Johnson was very helpful and courteous when I was looking for a used car.I have dealt with other car salesman in the past and they were always very annoying. I would recommend Rick to anyone looking for a car.

goldfish8491

Aug 27, 2016

I have never leased before, and Amber made it so much easier. It was a great experience and hope to lease from them again in a few years.

jayguice

Aug 25, 2016

Ricart was extremely helpful in my search for my first car. The staff was professional and really helped me understand all that I needed to know about my purchase. I was extremely satisfied with the service provided.

kullnova

Aug 25, 2016

Hassle free purchase. Great price and great product. 3rd new vehicle purchased at Ricart in past 5 years. Enjoy the on line sales offers and cooresponce. Makes things much easier and simpler when you can work things out before coming in.

shannonayers72783

Aug 25, 2016

Before we went to Ricart Hyundai we had gone to a Toyota dealership the day before. I did not like the cars I drove and definitely did not like the sales person. I have always loved the hyundai elantras and we have bought 2 other cars through ricart so that night I researched their inventory. We arrived at Ricart Hyundai pretty much knowing which car we were going to leave with. The first person we talked to was Jeremy Duffy. He was perfect. Not pushy but very knowedgable in both the car I wanted and also the car I would be trading in. I like that the person who helps you choose your car is not the person who decides what your final price is going to be. We test drove the car and went back to the dealership. Next we started the negotiation process with a different person. We owed quite a bit on our trade in but qualified for some discounts. We were paying cash and after a phone call was made we were all able to come to a fair number for everyone. My husband took our kids over to the Subway there while I started paperwork. I did buy the extra interior/exterior car package. I loved the guy in that office. I don't remember his name. He was tall, African american, also had kids and was one of the nicest funniest people I've ever met. Last I went to another office where I did the last of the paperwork. Hyundai has a great warranty deal already. We declined the extended warranty due to the high miles I drive each day. After all the paperwork was done our car guy, Jeremy, set up my first maintenence appointment and my blue link. Then he met us out at our new car. There he set up my blue tooth and showed me how to use the navigation. We went over any new questions I had thought of and then we left. Jeremy did follow up with us to make sure everything was still going well. I will definitely recommend Ricart Hyundai and will return there myself when I'm ready to upgrade.

davidmshaner

Aug 24, 2016

I was going to buy my new car in October or early November, but my circumstances changed, and I needed a car quickly. Jason and Adam helped me get the car I wanted at a really great price. The only thing I can ding Ricart for is I bought my car on August 1st and the offer to have Ricart pay 2 car payments expired on July 31st. The offer was still on the website at the time of purchase, but I was told I didn't qualify. The next day the same offer was on the website and it expires on August 31st.

kgkula

Aug 23, 2016

Great people experience and a vehicle I am happy with! Thank you and I am a likely return customer to Ricart, because of their customer service.

mckennabanbury1996

Aug 23, 2016

Jeremy Duffy was who I worked the most with and felt was the most helpful! He was an exceptional salesman! He made me want to purchase the vehicle I did! He was not only professional but extremely kind and friendly! He worked with me in so many ways that made it exciting to buy my first vehicle! The car was not only the reason I bought from Ricart, Jeremy influenced that decision also. Thank you, Jeremy Duffy! You were great!

ajp5603

Aug 19, 2016

It was fine I would have driven that car before I bought it I drove the same type but did seem as sluggish as this one should have waited on my purchase

furcat

Aug 19, 2016

I KNEW WHAT VEHICLE I WANTED WHEN I WENT TO THIS DEALER I REALLY LOVE MY VELOSTER THE COLOR OPTIONS THE LOOKS AND RESPONSES FROM EVERYONE

jakebpaula

Aug 19, 2016

Had a wonderful experience.... Took care of all my needs!!! Excellent people to work with. Cameron was very professional and a great guy to work with. Overall experience was outstanding!

millerjt07

Aug 19, 2016

Awesome group of people at ricart will be doing business in the future for my vehicle needs and I will get the word out to friends and family members

prob4wvu

Aug 19, 2016

Best experience ever. Simple, not aggressive, very knowledgeable, and patient with my needs. Never pushed anything and let me have control of buying my car. Very satisfied.

tamara.washington1974

Aug 19, 2016

Love love love my car. My experience at Ricart was great. I originally talked my mom into getting a car in 2015. And I knew I would be coming in to get my car. So glad I did. Thank you Amber

taraswann

Aug 19, 2016

I had a great experience at Ricart. I would refer friends and family to John Verdine and team. John has a future customer in me and my friend I brought with me.

tjandg

Aug 19, 2016

my wife and I bought 2 new cars and was very pleased with how we were treated, renee in the kia building is top notch thanks

wandamarielewis

Aug 19, 2016

Again the product specialists were great. They fully explained all details and warranties about the car. Did not care for the sales manager. He did not seem genuine about the pricing and trade-in of our car. We were at dealership for over (3) hours.

te166210

Aug 17, 2016

Jeremy and Ben were extremely nice and polite! Listened to my needs, concerns with pricing, and made sure they explained everything to my understand. No "big industry" car talk at all! The process was quick, easy and fun! My first car buying experience was definitely a positive one.

coachc42

Aug 13, 2016

everyone we talk to new what they were taking about and very nice I have told every one I talk to about my car. I say good to RICART to buy your next car they will give you the best deal

nancyjmwest

Aug 13, 2016

Already said what I wanted to say earlier and I don't want to repeat it. I will use my 25 words to repeat that Jeremy Duffy is a good salesman. If I were to buy a car again I would look him up to help me buy a car. I am hoping this car lasts me the rest of my driving years.

kaitebug95

Aug 12, 2016

The staff here is wonderful and care about you so much . They make sure they work any deal for you . They make you feel like family !

mary.johnson6360

Aug 12, 2016

Should i have a need for a car in the future I will definitely be back to Ricart. John was beyond friendly, and also made the experience fun.

ashleecuevas78

Aug 11, 2016

I hate the process of buying a car, but this time it was easier and was actually pleasant. Everyone we came in contact with was wonderful and professional. I know where I'll be going the next time I need a new car:)

booneman04

Aug 11, 2016

Jason was very helpful in allowing me to test drive and look at all the cars that I was interested in. He was very professional and not pushy at all. He was very thorough in going over everything with the car and was just overall very friendly and helpful. I would recommend Jason to anyone when they are looking to buy a car.

deanna3638

Aug 11, 2016

Very pleased with the service at Ricart. The sales person, Jason Motter, was extremely friendly and informed and saw that my concerns were met to my satisfaction.

dgohio

Aug 11, 2016

I had a wonderful experience! It was by far the best car buying experience I've had. Cameron, my salesman, was professional, personable, and knowledgeable. He was never pushy but instead listened to what I wanted in a vehicle. He gave me several options and I felt he was truly trying to meet my needs while at the same time, meet my budget. I felt comfortabke asking questions and I won't hesitate to call him if I have more. Thank you, Cameron, and thank you Ricart!

jennifer.carroll

Aug 11, 2016

Ricart is a great dealership, very friendly and helped with all my needs and questions. I would recommend this dealership to my friends and family.

drakebrandon101

Aug 10, 2016

I'm pretty young but that didn't stop Derek like it has other dealerships from taking with me. I appreciated that they took the time to help me and walk around almost the whole lot in the 90F heat. Will definitely come back again.

ffmetrics

Aug 10, 2016

Great selection of vehicles, and quality treatment by the sales team. No pressure, and very helpful to fill our needs. I was very pleased with my experience leasing a vehicle at Ricart.

krazykropper2

Aug 9, 2016

Our salesman did an awesome job. My husband hates aggressive salesman, so I was dreading the experience from the minute we pulled up. Nate did a wonderful job from start to finish and made the whole experience, well..."Easy Peasy!"

kabdi8

Aug 7, 2016

The car buying experience was smooth and I left satisfied. So far I am pleased with my purchase and would look to do business with ricart

lindzi2006

Aug 7, 2016

Jason Motter and Jeremy Harr were extremely helpful and knowledgeable. They made the car buying experience very fun! I will definitely return to Ricart to buy my next car.

bjkeen8302

Aug 6, 2016

We had an awesome experience!!!! Thank you Nate for being a great sale person for the day we visited!! After multiple dealerships we were about to hang it up until we visited Ricart!!!

armandopeterson

Aug 5, 2016

Jeremy Duffy was awesome and a pleasure to work with. I will always recommend anyone I know who is looking for a car he is the man.

vickigrovecity

Aug 5, 2016

Amber was an absolute delight. She was helpful, pleasant, knowledgeable, respectful and very accomodating. She made us very comfortable with the process. We would definitely seek her out again.

zbriggs09

Aug 5, 2016

Ricart made purchasing a car easier than I ever dreamt it; fast and friendly service who were willing to work with all my needs. A definite place to consider if your looking to upgrade to a new set of wheels!

mclapham

Aug 4, 2016

Was never told was being charged for a service package or for gap insurance. Total of 3,400.00 dollars. they pushed all this stuff but never said it was an extra charge. Will never go back or recommend them. I don't even know what service package i was charged extra for.

billsfastcars

Aug 2, 2016

I had a great salesman in Cameron Simmons he knew a lot about the vehicle I was interested in. And conducted himself professionally. I had such a good experience my wife and I went back the next day and bought her a new kia soul. Thanks for the great service.

toddwalsh.se

Aug 2, 2016

I had a great experience at Ricart, and would recommend them to my friends and family. I'm very happy with the lease monthly price, and the miles per year.

triplehelix

Aug 2, 2016

It was the most pain-free car purchase ever. We had a lot of fun with the salesmen, it was a pleasure dealing with them. I would recommend his dealership.

dangwin7

Jul 31, 2016

Cameron Simmons is a very helpful sales person. He explained the vehicle well. Test drive on freeway and side streets. The price was about what I was looking for after research online. About 2 hours from greeting until our car was clean and ready to go. I also like the fact that Ricart extends the Hyundai warranty.

leviliebhart

Jul 30, 2016

I bought a 2016 veloster. I am very satisfied with my purchase. Staff was amazing and i had a great time while i was there.

msmith220

Jul 30, 2016

Amber Parham was an amazing and exceptional salesperson-she had great communication skills, was very knowledgeable and personable. She was a true blessing and represented Ricart extremely well. She is an asset to the dealership. Aaron Andrews takes a licking and keeps on kicking! Great spirit in the representation of trying to seal the deal. Great customer service, attitude, and very professional. Rick Longwell knows how to satisfy the customer to get to the bottom line. Chad Burge was very personable and knowledgeable, handled the paperwork quickly and efficiently, and was very helpful and explained things in a clear manner. We would definitely recommend Ricart to others, especially the above listed staff members.

shirley-stanford

Jul 29, 2016

A great experience and loved my salesman, he was very good and made sure the i knew how to work all the features in the car.

ohmack1

Jul 28, 2016

Everything was good at Ricart Hyundai. This was my 3rd new car from Ricart. They always treat me good and I will be back for my 4th new car.

martzerica

Jul 26, 2016

We just bought our second new car through Ricart. Best service we have ever received at a dealer. We will be back for sure! Would recommend to anyone!

esells05

Jul 24, 2016

Was able to get in, presented the multiple vehicle options I was considering (I was not necessarily going to buy hyundai). Was there as long as expected and they let me out with minimal fuss.

blegault47

Jul 23, 2016

Each time that I visit Ricart when I'm considering purchasing a new car I've always had a great experience with them. That is why I have purchase 3 new Hyundai's from them within the last 15 years even though they are the farthest dealership to travel to within my metro area.

carverme

Jul 23, 2016

The dealership was very nice and had the option to test drive the car right on the property. Excellent service and found a great car from it.

hazlettryan

Jul 23, 2016

Thank you to everyone who helped me purchase this amazing vehicle. Nick was incredible and I have recommended him to a number of friends. I am Fairly certain that my next purchase will be through Nick as well.

spet2

Jul 23, 2016

As I said previous Cameron was wonderful as well as the rest of staff that helped us! Excellent review for Ricart, we will continue to be loyal customers.

ejsab9

Jul 22, 2016

Really good salesmanship and awesome dealing with Nate would be willing to work with him anytime. The other staff were also pleasant to be working with.

ejwendland

Jul 21, 2016

review the dealing in this I thank I could of had better deal and to 7 yrs I do wish I would have kept my other car's.......I had a 3yrs and 4yrs on the cars and then not getting things that were to be on them.....

bkasler

Jul 20, 2016

They are pretty cars, nice price , cheap on gas pretty comfortable over all . I've had 3 of them now an an still think there a very sharp car .

ryan_rice84

Jul 20, 2016

Joe was great at helping me find the right model for me. He discussed all options for each model of car to determine which was right for my needs. He was professional and I would defiantly recommend seeing him if you're in the market for a new Hyundai.

tirikazeigler

Jul 16, 2016

I called the salesperson that helped my mom to let him know that I was on my way. He was available to help when I arrived and put me in the exact car that I wanted. He answered all of my questions and was very patient. He is very professional and provided excellent customer service and he remembered my name from when I was with my mom when she purchased her car. I will recommend all of my friends and family to this dealership and the same salesperson. It was a wonderful experience.

jhoward6724

Jul 15, 2016

This is my 5th car purchase from Ricart. They have always bent over backwards and jumped though hoops to do whatever it takes to meet my needs.

amluciano90

Jul 14, 2016

I would recommend this dealer to anyone buying a new car, Hyundai in particular. I would have never thought I would be this happy with a Sonata.

kgp2309

Jul 14, 2016

I couldn't have asked for a better car shopping experience. I didn't start out looking at the Santa Fe, but had always liked it. The sales rep brought a Santa Fe Sport over to show us (it was in a different lot section which was farther away and didn't want us to walk unnecessarily). The price was comparable, so we walked to where the other Santa Fe vehicles were located. In the end, our Sales Rep (John Verdine) knew what we were looking for and had chosen the perfect car to show us the first time. And my tent fits in my new Santa Fe! We will definitely be back!

ozzychck

Jul 14, 2016

Everything was good. Jeremy Duffy was very helpful and knowledgeable, very informative. The car was a very good choice. I will definitely recommend people to that dealership.

sstrong

Jul 14, 2016

I received a letter in the mail that my Elantra had a recall and that I should have it serviced. I scheduled an appointment with Ricart Hyundai and explained the letter I got and what the recall was for, though the representative I spoke with seemed to have no idea what I was talking about.I went in for my recall service and was told that it would take around an hour and a half, which I expected. After the time had passed, they brought the paperwork out and explained to me the 20+ other things they found "wrong" with my car that I needed to have fixed. I told them I was only in for the recall and then, after already waiting 1.5 hours, they told me that they didn't have the part in stock. They would order it and I would have to set up ANOTHER appointment to have it fixed. I don't understand why, if they already knew what my car was coming in for, they wouldn't have the part ready to go. Annoyed, I set up another appointment when they called to let me know the part was in.I took my car in for my second appointment, and again was told that it would take an hour and a half. Wonderful. After the time had passed, they brought my car around, reminded me again about the list of items that I didn't let them fix last time, and I headed out with my car. Unfortunately, this was not the end of my troubles with the service department at Ricart.Upon arriving to my next destination, I took a moment to look around my car and noticed a few things that were different. First, I noticed that there were black smudges on my drivers side visor, which did not come from me. There were also items in my car that were out of place/moved around. I don't think moving items around in my car was part of my recall. Feeling uneasy, I got out of my car to look around the outside. My front license plate was bent on both sides at 90 degree angles facing outward. Really? Lastly, when I opened my trunk, I saw a small screwdriver in the lining of the trunk by the back window. I am extremely disappointed with the service I was given, as I don't think I should feel the need to look over my car to make sure everything is returned to me the way I left it. There are annoying things that I expect when getting my car serviced, such as a long wait time for a simple task, having to readjust my seats, mirrors, and lights, and even radio station, but this was absolutely ridiculous!Needless to say, I will never return to Ricart Hyundai for any reason. Even if that means I will be driving an hour to go to another dealer if necessary.

valerie4james

Jul 11, 2016

Even though I was a Toyota girl - Hyundai at Ricart is my choice for now & future purchases- I have a change of heart & I love my car - What a blessing God has bestowed on me!

ladyjsayhmm

Jul 10, 2016

All of the staff that we had the pleasure of dealing with were so professional and polite. They made sure our buying experience was pleasant.Kudos to all. Can't remember all the names

savvysoul

Jul 10, 2016

I'm 80 and was worried about being taken advantage of during a new car purchase. Aaron and his team took good care of me and got the exact car I wanted without any extras I didn't want.

thunder9562

Jul 10, 2016

I thoroughly enjoy dealing with Ricart Hyundai the people I met seemed very attentive and cared about my satisfaction of which I'm totally satisfied with Ricart

laurenkarcher78

Jul 9, 2016

Dwendolyn was absolutely amazing!!!! I will be buying future cars here from her!!! She was very thorough & compassionate!!! Finance department did a phenomenal job working with me!! A++++ all across the board!!!

cherry2love4ever

Jul 6, 2016

Was very satisfied with service. Once the excitement was over I realized I did not get any of the features I wanted. Overall like the car but feel cheated out of my features

Kat1234

Jul 6, 2016

As a young woman and first-time car buyer, I cannot sing enough praise for Ricart. I had visited multiple other dealers, and was less than impressed with their assistance. Multiple dealers made me feel like I was not worth their time, and others felt the need to call me "sweetie."When I walked into Ricart, I was immediately greeted by Nick Sohovich, who ended up walking me through the entire process. He asked me which cars I was interested in, and what features I was looking for. He was able to explain the features and differences in all of the cars I wants to look at, and showed me both base models and models with more expansive features. After test driving the cars, Nick gave me time to look at the cars on my own, and allowed me to ask any additional questions I had. When it was time to work out a deal, Matt Kamppi and Jeff Becker were both stellar. Just as with Nick, I never felt any pressure to purchase from Matt, and he was gracious enough to even get on the phone and talk to my dad who was calling from out of state with a few questions. Jeff answered all of my questions, and clearly explained all of the paperwork I was signing. Not once through this whole process did I feel pressured to purchase a vehicle. I never heard the phrase, "what will it take to get you in this car today?" Or any other remarks about it being the end of the month and "really wanting to make a deal," both comments I had heard from previous dealers. I was respected and taken seriously throughout the car-buying process at Ricart, which I hadn't experienced yet at a car dealership. I walked into Ricart expecting to leave disappointed and still on the hunt for a car, however I was lucky enough to leave with an amazing deal, and a new car that will serve me well for years to come. Thanks to the service of Nick, Matt, and Jeff, Ricart has my business for years to come. Thanks again guys! I absolutely love my car.

banksz1996

Jul 5, 2016

Nathan was a great representative! Love the car! Will definitely be back to Ricart for my next Hyundai purchase, can believe what a great deal I got! Thank you again!

imsdee064

Jul 1, 2016

I couldn't have asked for a better Sales representative. He was so very patient with me (being a senior), Showed me the particular cars that I had in mind. Suggested more that he thought would possibly fit me and my financial interest. I never regretted a moment that I spent that day, car shopping. It was a pleasure. I'm so thankful to have had Rene as my Sales Rep.

kbooker1191

Jul 1, 2016

She was really awesome thank you for getting me into a new car. I really appreciate the smooth process and the payment I agreed on. The color is my favorite and I couldn't have asked for a better experience

staceybryant24

Jul 1, 2016

I like this dealership and the selection of cars. I just be hate to get told one thing then we you arrive it changes. They were decent

chively43105

Jun 30, 2016

We have purchased 2 new cars the last 6 months . We are very happy with Rycart and all of the staff. Could not be more happy .

linda.nelson55

Jun 30, 2016

this is my 4th ricart buy in the past 8 years, 2 mazdas, 1 kia soul. rene was an excellent salesman, he took us to see and drive the cars we were interested in. very pleased with the2017 elantra.

jessmac21

Jun 29, 2016

We had a wonderful experience at Ricart and felt they had our needs in the forefront of their minds instead of just "trying to sell someone a new vehicle". The staff was helpful and friendly.

mpettorini856

Jun 29, 2016

Quality Products + Outstanding Care and Service = A Very Happy Customer!! Thanks to all who made my car leasing experience so positive! It was a pleasure working with you!

djerock62

Jun 28, 2016

Derek Bowens was very helpful. He new a lot about the functions in all the vehicles I test drove. He was very patient and was not pushy. He wanted to make sure I got the vehicle that I was the most comfortable with. ..

josephfekete

Jun 28, 2016

I was completely satisfied from the beginning to the end. I would purchase another car from Daryl. In addition, the credit department-Aaron went the extra mile getting me a 2% lower finance rate from Allied to Wells Fargo lowering my monthly payment. I was very pleased with Aaron Andrews and would request him again to make the deal happen.

brandon.harris94

Jun 27, 2016

Outstanding expierence Justin did a great job. I am very impressed with his professionalism and will be recommending all my friends to go see him at Ricart

begisrack

Jun 24, 2016

Liked the 72 hour return exchange policy, switched vehicles and very happy. Sales team very professional and patient. Rene was very friendly and helpful. Will recommend to other buyers and I will continue to purchase from Ricart in the future.

robert_daniel

Jun 24, 2016

Everyone at Ricart was friendly with us. All the explanations were clear. The seller showed us all the different options for every vehicule. Overall the experience was smooth and enjoyable.

aimeepace2013

Jun 23, 2016

I could not have asked for a better experience and service in the purchase of my new car. I came in not knowing how the financing would go, and everyone worked hard to make sure that I left in a new vehicle at a price that I could afford. Thank you Joe for going above and beyond for my family. We will definitely be back for years to come! Aimee Pace

dbcanup

Jun 23, 2016

Ricart offers the best deals and best cars with the best people! Jeremy Duffy went beyond the call of duty and did everything to explain and show me all about the car and was very friendly and courteous! I am more than satisfied! Great people and staff! Great Deal! Professionals! Thanks!

dwright6867

Jun 23, 2016

Everyone was great at Ricart. The staff was able to meet my needs on what type of vehicle and the options that I was looking for.

justintoddsgurl

Jun 23, 2016

This place was amazing I have never been to it before we were looking for a great car and I found it I love my 2016 Hyundai Tucson it's everything I look for in a crossover suv.

maysteve32

Jun 23, 2016

Harrison Sewell was excellent. He listened to our needs and questions and addressed them clearly & completely. He did not attempt to oversell or pressure us. We would recommend him as a knowledgeable contact to family & friends.

jcrvkr

Jun 21, 2016

I have been looking for a new car for several months. Visiting different dealerships, etc. I have to say that Ricart was by far the best experience for me. I test drove three different vehicles all being different makes and each place was very respectful with no high pressure sales. I was very disappointed on what they offered me for my trade in. However, the gentleman explained in detail why the offer was so low. I did appreciate the explanation. There was no pressure on up sales or vehicles or add-ons. (Extended warranties, paint protectant, etc.)

turbomaster6

Jun 19, 2016

Always a pleasure to see you. Again, I appreciate your professionalism and making the process of purchasing a new vehicle a positive experience by way of professionalism, knowledge of my needs, time wise, financing and the ongoing follow up. I trust this Ricart team and therefore, am a loyal customer.

sboehm

Jun 17, 2016

I had a great leasing experience at Ricart and will return for my next vehicle when my lease expires. I've gone to several other dealerships to look around but have had by far the most positive experiences at Ricart.

shannon_raymer

Jun 17, 2016

Great overall customer service, Jeremy Duffy was professional and personal. Not pushy. Prefer to work with him when I buy another car. Thankyou for meeting myou needs.

ahouser2

Jun 16, 2016

The was the best car buying experience I have had in years. Rene was very helpful and patient. So was his boss. The finance guy was great in getting the paperwork done as quick as possible. This was the best decision I've made with theach purchase of my sonata.

andyherold

Jun 16, 2016

Worked mainly with John verdine. Very helpful and patient, showed me multiple options. Was available for me at all times to answer any questions I had

archercorey

Jun 16, 2016

Everything went very smooth and I really liked the fact that there was a wide selection of vehicles to choose from. I already had an idea on what I wanted to look at and we wasted no time and went straight to looking at the different models.

joelmfloyd

Jun 16, 2016

I have purchased 3 Hyundai Sonatas in a row (2 from Ricart) I will no longer need to shop anywhere else.. I can recommend them without hesitation!

juanitamk

Jun 16, 2016

This was my 2nd purchase from Ricart. John Vandine did an excellent job of helping me to find the right vehicle for me and explaining everything I needed to know. I brought the vehicle back a couple of days after purchase and the small dent in the hood was fixed. Everyone I was in contact with was very courteous and professional.

peggymurphy570

Jun 16, 2016

I was not happy with rhe financial person that did not return my calls. Other employees at Ricart did not work with me the way they had when my husband and l went to lease our 2013 Elantra.

rotolosc

Jun 16, 2016

Great experience, bought 2 cars from Ricart in 2 months. Couldn't be happier. Cameron was great and so was the rest of the team!

gabbydinga

Jun 10, 2016

Amber was wonderful!! Like a lot of people I really do not enjoy going in to a dealership to buy a new/used car. Sales people are often pushy and disingenuous. NOT AMBER!!! She really listened to what I did/did not want in a car and she was sensitive to my financial limitations and concerns. I would recommend working with Amber Parham without hesitation!!!

samantha011289

Jun 10, 2016

I went in only knowing that I wanted an suv. Roper test drove multiple makes and models with me. He explained the perks of every vehicle. He made me very comfortable with not knowing what I wanted.

elizabethlong1628

Jun 9, 2016

Our salesman was very helpful. I test drove two vehicles and each handled great. Nick was very personable and made sure to inform us he was there for anything we needed even after we left the dealership. I recommended him to my future mother in law. She went up a day or two later and he placed her in the vehicle that fit her needs also. We were very pleased with the service we received from Nick.

nick_elka

Jun 9, 2016

Jeremy is a great sales man. He is also lead over Kenny who sold me the car. Wouldn't go to anyone else. Or any other dealer. And I will always buy a Hyundai.

paulmurrayiii20

Jun 9, 2016

great and would buy from again. car came in very quickly, didn't like trade in but overall still great service and loved being walked through all my features

renabutt

Jun 9, 2016

Nate was so helpful, patient, and professional during both of my visits. I felt very comfortable asking questions and, once I received my car, did not feel overwhelmed trying to figure everything out because Nate took the time to go through every single feature with me. I had a wonderful experience and will definitely recommend Ricart in the future! Thank you, Nate!

khutchison

Jun 7, 2016

John did an awesome job helping me pick the perfect vehicle for me and my family. He was extremely helpful and exceptionally well trained in customer service. I would highly recommend him to anyone buying a car. As for financing a car though, I would highly recommend anyone to be pre-qualified with someone outside of Ricart's M & T Bank that was offered. I am highly upset about that whole fiasco, but John Verdine had nothing to do with that. Thank you!

blainezaffos

Jun 2, 2016

Cameron was very helpful and friendly while going through the details of the car I was interested in and answered all the questions I had. He definitely helped ease the process to make purchasing a vehicle stress-free. Glad I chose to go with Ricart and very happy with the service I've received so far!

breece34

Jun 2, 2016

Kenny, was great he is absolutely in the right position, me and my family enjoyed working with him. The only bad thing was how long we were there for but there wasn't much you could have done about that.

b_pettry

Jun 2, 2016

Everything went great and our sales person was awesome, would definitely buy from Ricart again in the future as well as get our service done there!!

samirarvindpatel

Jun 2, 2016

The staff was very professional and efficient. I had done my research on the car ahead of time and knew exactly what I was looking for. They were able to find the exact car I was looking for in a short amount of time and at a fair price.

Gary5902

May 30, 2016

My wife had bought a 2013 Chevy Sonic last year from Ricart She was very impressed with the entire process. which brings me to my story.I needed to replace my current car for a newer one. I wound up purchasing a 2013 Kia Forte.The salesman was Ben Kirea. He was very helpful and understanding my needs. He worked with me to get my payments down. Rick Johnson helped me by doing the paperwork. They made me feel wanted and happy to do business. I would recommend them to anyone.

wmj3639

May 30, 2016

the entire staff was friendly and very professional.i would highly recommend ricart to all of my friends and family.i would not hesitate to go back and purchase another vehicle from them.

oliviasearls

May 28, 2016

As a first time customer of this dealership, I was very pleased by their service. Timely, friendly, and incredibly helpful. We came in with a whole different idea of what we wanted. However, they helped us find a vehicle that fit our needs and I couldn't be more happy with the vehicle we purchased!

boggsgirl1210

May 26, 2016

Thank you for listening and meeting all my needs! Everyone was helpful and was happy to show me many cars until I finally found the one that was best for me!

cheftate68

May 26, 2016

Dill Pickle(Dillon Ellsworth) is the guy to ask for if you want a great vehicle buying experience that you will remember! I wont go to another Dealership!

kylepflug23

May 26, 2016

The staff was great. Everyone worked hard to make sure we were comfortable. The sales team went through many hassles to get the car we wanted.

clardrey

May 19, 2016

Needed a new vehicle. Researched types of cars online as we needed one to fit in the short side of a garage. The Accent by Hyundai fit the bill. We went to Ricart to look - Jason assisted in helping us find the one we had seen on line. He additionally checked out the wheel base of the Elantra for us but it did not meet our needs. Jason went over all the characteristics of the Accent with us and assisted us in taking a test drive. He is a very personable young man who is well versed in the cars available. I would highly recommend this dealership to anyone seeking a reasonably priced car.

pfugitt

May 19, 2016

Good experience. They didn't take forever which I didn't want to do that. I was in and out in 2 1/2 hours. He didn't push other cars on me.

rgrittgers

May 18, 2016

I have been spoiled with the Bluetooth and how dependable the car is. Since I have the maintenance package taking care the oil changes, tire rotations and any other issues that might come up is a breeze.

trhrpr2

May 16, 2016

Very good, experienced, friendly, professional, worked hard on my loan for the car. Excellent place to buy a vehicle. Would highly recommend Ricarts to all family and friends.

franklincountylough

May 15, 2016

This was my best experience so far.. I appreciate all the help..I will def come back again. I appreciate Hyundai treating me fair and not trying to get over on me.

tyoberle

May 15, 2016

Darrel did a great job , but I received my first payment statement and the finance department said my payment would be due in 45 days not 30. I have bought 5 cars from Ricart and this is the second time something has not been exactly what they said it would be. This will probably be the last car I purchase there

amnich30

May 14, 2016

Joe was great. Extremely knowledgeable about the car i purchased and others i was interested in. My 8 & 11 year old boys were with me and Joe and the crew all made the experience fun for them too. They stayed well past closing time to make the deal right for us. The only thing I would have done differently or changed would have been to get upgraded or black rims. Everything happened so fast when it came time to close the deal that i simply neglected to bring the rims back up to Joe

eichelbergermiles

May 14, 2016

Great experience burying car, first time buyer and I was a little nervous of running into the stereotypical car salesman that is just going to try their hardest to sell you a car if it meets your needs or not. Thankfully my experience was nothing like that the entire staff was friendly and helpful (manager, salesman, and finance) throughout the entire process and I left satisfied with this Hyundai both environmentally responsible and fuel efficient.

tashaml83

May 14, 2016

The customer service at Ricart/Hyundai was absolutely the best! I'm glad I made my decision to purchase my car from here, thank you so much for the great experience!

debbie.vaughn16

May 12, 2016

I had a very good experience with Ricart Hyundia and would recommend the dealership to my family and friends. Cameron was very professional and provided excellent service.

heavner1309

May 12, 2016

Great Service! Kenny is new to Ricart, but did a great job! I would invite others to ask for him when shopping for a Hyundai .

jpkalt

May 12, 2016

Excellent service in sales, financing, vehicle instructions and delivery. Sales person was very knowledgeable about the vehicle and courtesy. Financing was quick and fair. Price negotiation was transparent and fair. Certainly will return for another vehicle. Great experience!

luanne.horn

May 12, 2016

I am very please with all the service I receive while at this dealership. I continue to buy my cars here because of the way I am treated. Thank you

marta.utley

May 12, 2016

Great working with Nate! Very enjoyable experience. Nothing else to say but since it has to be at least 25 words minimum - have to keep typing!

stevelott131

May 12, 2016

The guys were on it. Treated my wife and I with respect and dignity. This is my 3rd Ricard vehicle and I have been treated well on all three visits.

kishawalker614

May 10, 2016

My experience at the dealership was amazing!!!! ???Everyone was really nice and friendly, and gave me everything that I wanted in a car! No silly hoops or strings! Just right to the point!? And what I like the most about the dealership is the respect that they gave me from the time I walked threw the door all the way up till I left!!? Even after I left they called and check just to make sure that everything was ok with my brand new 2016 Hyundai!!?? I would recommend this dealership to anyone looking for a car!! ????

rhicks11

May 9, 2016

I must say having Matthew Bentley as my salesperson made my car buying experience a positive one! He was very knowledgeable and he made sure I did not leave the dealership with any questions going unanswered. He made me feel very comfortable during the process and has made a point to follow up on more than one occasion to see how I am enjoying my new Genesis. I will be recommending him to any of my friends that are in the market for a new vehicle! Suzy Hicks

zionjames1

May 9, 2016

I experienced good service and was well attended too. Mrs.Dwendeolyn Thomas waited on me and was awaiting my arrival to the dealship when I phoned and said I would be there on March 25th.

dvarmstrong329

May 7, 2016

I would recommend anyone to Ricart I was treated with total honesty and understanding in regards of my situation coming in for a Deal in fact that's how I found out through another customer totally overwhelmed !

yvonnehaw60

May 7, 2016

i really enjoyed my experience at the Mega mall at Ricart and I would recommend the dealership to all my friends and family. Everyone was so friendly and courteous I had a real good experience purchasing my vehicle.

wpacfritz

May 6, 2016

I have been to two other dealers for the Hyundai Tucson and never got a sales rep that wasn't as knowledgeable as Matt Bentley. He did not have to check with someone or the manual to determine what options were available or how an option worked

machellewalton

May 5, 2016

Everything went well. The internet person had set me up with Nissan and Hyandai. I felt they could have shown me the KIA and Mazda to compare. The only issue I had was when I asked for my plates to be transferred they got the wrong plates. Which in part was my fault, but they never called to clarify it with me in order to get the plates that were on my current car.

angel_198320

May 2, 2016

Dillion was such a great person,and a big help to me with the purchase of my new 2016 elantra i love it He had a great personality. He was so nice and helpful.I wish all customer service was this helpfull?????

charp0

May 1, 2016

I had a very good experience and am very happy with my new car everyone I show it to is very impressed and I love driving it.

jmoor46

Apr 30, 2016

Our experience with buying this car was really good. I dreaded car shopping but this wasn't bad at all. Not too pushy and to the point. Thanks Ricart

erika.eynon

Apr 29, 2016

The employees at Ricart were very professional, honest, and friendly during my car buying adventure! I felt valued as a customer and at ease while making such a large purchase!

ranthonydillard

Apr 29, 2016

Great service and employees! Would definitely refer family and friends who are looking into a new car to the Ricart dealership! Will return for service as well as other car purchasing needs in the future!

Yuriy

Apr 29, 2016

We are absolutely love our new 2016 Hyundai Sonata hybrid ,and absolutely satisfied with the dealership,I would definitely recommend this place to any one I know

crehl

Apr 27, 2016

This is the second vehicle we have purchased from Ricart and it has since become a family affair. Our daughter and son have now each purchased cars there. Can't see any of us going anywhere else!

barbconn

Apr 26, 2016

Kevin great salesman hope he is considered for a raise and/or promotion. Jeremy was the manager and very kind and patient. Would recommend the dealership to any person looking for a quality vehicle at a great price.

mikeyboy224

Apr 26, 2016

After a few bad experiences with Ricart in the past, I decided to give Ricart one more last chance. Darrell was amazing. He was laid back, nor pressure sales man. He took the time to lines to me and showed me cars based on what I wanted and what I could afford. After showing me several cars with several different options I found THE car. Darrell was patient and kind and even stayed after hours to make sure I was taken care of. I will be to purchase my next car from Ricart.

jdacre

Apr 24, 2016

Cameron was extremely personable, knowledgeable. There was not one negative in my experience. Cameron is not your usual car salesman, and yet he gets the job done! Cameron was our salespeople and you do not have him listed.

deanna.bruce

Apr 23, 2016

From the moment i walked onto the lot, the staff was courteous, respectful, and helpful. I already had the car picked that i wanted, and nobody tried to steer me toward anything different. Will definitely recommend!

abdoulayeture

Apr 21, 2016

I was treated with the highest respect when I came to Ricart! The sales man was friendly and honest about the whole process. I'll definitely come see him again in the future.

sherrysusi

Apr 20, 2016

I was treated right everyone was very friendly and I am enjoying my new car. This kind of stuff stresses me but the staff helped ease that stress.

deadmaker3

Apr 19, 2016

i thought the experience was perfect. i had no problems coming to a comfortable price and cameron simons was an excelent salesman. I fully enjoyed the time i spent there and will reccomand the dealship to anyone looking to buy a car.

lenoremast

Apr 14, 2016

Wonderful experience will all the staff. Amber was outstanding. I worked with many people who made the car buying experience wonderful.I would recommend Amber Parham for superstar award.

bhperform

Apr 13, 2016

Easy process from return of my current lease to test drive to signing new lease with minimal negotiations. I am pleased with the process and recommend the dealership to others.

tom.a.schnurr

Apr 10, 2016

They helped me get what I wanted and I'm happy with the vehicle. They were friendly and helpful. It was an easy process and I didn't feel pressured or stressed while there. I felt like an important customer and I would and have recommended them to others, while relaying my experience. I intend to return for maintenance as I did with the previous vehicle. I pretty well satisfied with Ricart and will be very likely to return for my next vehicle.

ystdeb

Apr 10, 2016

Salesman Matt awesome, follow up with Aaron Andrews was awesome. Sunday prior with a Ben sales manager was horrible, he was rude, in knowledgeable and treated me with total disrespect, refusing a price for me and pressuring me buy right then or don't waste his time. If it wasn't for Matt we would of never returned.

dpoast0

Apr 8, 2016

I always have a great experience at Ricart. I'm a third time buyer and always have liked it there. The service department is great as well.

djamenterprise

Apr 7, 2016

I was all car dealers were like Ricart. It's worth the trip to buy a car. Kenny is the best salesman I have ever worked with.

osu_bsn2011

Apr 7, 2016

I feel so blessed to have purchased my new vehicle at Ricart. The sales associate and manager were by far the nicest group to work with.

waughkayci

Apr 7, 2016

They did a great job. Easy process. Weren't pushy and helped me get a good deal. Love my new car. Would recommend to others.

georgia6165

Apr 5, 2016

Nate did a great job with this car. He explained all of the features in a way that was easy to understand and did not try to push the car on me. He was very personable and seemed to enjoy the entire experience as much as I did. Great job!

ashleygmavis

Mar 31, 2016

"I purchased the car a week ago and had excellent customer service that day. A week later (now) I had gotten a flat tire. I had called the dealership twice and no one picked up. I was not completely sure on how to use my road side assistance, and couldn't get ahold of anyone but I figured it out eventually. I then got my car towed and they had to store it for the night somewhere off of your lot. I was told I would receive a phone call from you guys in the morning by my road side assistance. Never received a call. I called you guys and then was told my car wasn't there and it was 2pm on the day AFTER MY CAR GOT TOWED. So I called the guy who towed my car and he said it was there. It was in parking spot 5 behind your service building, so I called back. When I called your service department again, I was told my car WAS NOT there. After I had told a lady named Ashley, that it was there in parking spot 5. She said ""Oh yeah, it is here isn't it!"". I didn't have bad service with her up until she said she would call me back that day and never did. I never heard from anyone until I called 2 days after my car was towed, to be told it would be ready the next day. So then I received a call from Emily in your service department and I had such good service with her and Brittany as well! I hope you guys are aware of this issue so it doesn't happen in the future with other customers. If it weren't for the awesome sales deal and along with Brittany and Emily then I wouldn't be a customer of yours."

cox0

Mar 31, 2016

Every part of my experience was really good, from the time I started looking to the time of doing the paper, and the follow up was outstanding.

DwreckOX

Mar 31, 2016

I had a great experience. The staff was very helpful and got right to the point. They were easy to negotiate on trade in value when I presented my own research. I have also contacted them a few times after I made my purchase and they were more than willing to help.

sierra.a.chapman

Mar 31, 2016

I loved how my salesmen were completely honest with me when asked a question. They treated me with respect and helped me get into a bigger car so I could fit a car seat in my backseat and still have the passenger sit comfortably

charper2

Mar 28, 2016

Everyone was professional and courteous. I met in a timely and friendly manner and left the dealership very satisfied with my newly purchased vehicle. I will recommend this locations to friends and family for future car buying purposes.

robmk1986

Mar 28, 2016

I had a great experience in the service department so when it was time to trade in this was a no brainer and the staff was great. They were all very kind and really made the process go smoothly.

sara_hammond36

Mar 28, 2016

John was great to work with. We were very satisfied with the experience and the timeliness of the process. He made the process smooth and worth coming back to Ricart for future purchases.

zurgalaura

Mar 24, 2016

Went to buy one left with two . Only plan to buy from Ricart.Follow up by staff was great love my cars thank you Laura

onja08

Mar 23, 2016

Love the car sells man was nice and everyone else there I got a good explanation on the vehicle it was the best vehicle for me and my children good on mileage and had every feature I was looking for.

njnaranjo

Mar 18, 2016

The sales team is out going and really professional with what they do. I am glad i went to ricart to get my first new car and i plan on coming back when it is time for another new car.

torso

Mar 18, 2016

"Easy purchase experience. Did not feel overly pressured to buy a car ""now"". Great selection of inventory to choose from, friendly staff from the sales person to the finance manager."

twilazone2

Mar 18, 2016

John n Harrison were very knowledgeable on several different products I looked at..made me very comfortable thru the whole process keeping me connected w the sales manager..good team work guys

white.1248

Mar 18, 2016

They did a great job. I will definitely recommend them to anyone in the market for a car. Staff was very friendly, professional, and knowledgeable.

mistydmilligan

Mar 16, 2016

Absolutely awesome staff. Very friendly and knowledgeable about the car I was looking for...I will be going back for my next vehicle purchase in a few years.

cmoore805

Mar 15, 2016

Excellent customer service with no sales pressure! Will definately recommend to anyone in need of a new car. Put me into a car the fit my needs.

buckeye75

Mar 14, 2016

The first time I walked into the dealership, I was ignored. I waited and then walked out to look at vehicles. Still no one acknowledged me. I finally walked back in and at that time saw Kenny for the first time who came up right away to help. He was also very pleasant to work with.

marycarper

Mar 14, 2016

We knew what we wanted when we went to the dealership. the salesman, Nick, was very helpful and let us test drive the models we were interested in. He was very knowledgeable about all 3 vehicles and did not try to influence our decision. He let us make up our minds. I would definitely request him again the next time I am in the market for a vehicle.

ricky081261

Mar 14, 2016

RICARDS METHODS OF SELLING CARS IS VERY EFFECTIVE BUT IS A RIP OFF.THEY WILL NOT GIVE ACTUAL NUMBERS BUT PAYMENT PLANS THAT DO NOT PERTAIN TO YOU.THE ONLY TIME YOU SEE THE NUMBERS IS DURING SIGNING WHICH WAS TO LATE FOR ME.DONT MAKE THE SAME MISTAKE I DID GO SOMEWHERE ELSE.

aisaly77

Mar 11, 2016

Matthew was a great product specialist to work with. He was very knowledgeable of the car that we looked and a great host through out the whole process.

candace_davis08

Mar 11, 2016

I had an amazing exprience and i will return for future vehicles and definitly refer friends and family. I was greeted once i arrived. I was asked about must have features of the vehicle. I was even able to choose the color with was a huge deal for me hahaha.

jordyn_herd

Mar 11, 2016

I had a great experience buying my first car. Everyone was so nice and very helpful. I would recommend Ricart to anyone.Thank you very much.

marissapine.21

Mar 11, 2016

I was very pleased with my experience. I love my car and I would come back to his dealer for future cars because I got an excellent deal on my car and the people were friendly.

rosewalton2

Mar 11, 2016

I would like someone to go over the car with me. Make the corrections to the car. Updated Maintence package that was promised . My car is less tha a month old , I smell oil burning or some fumes .

boyd.339

Mar 10, 2016

Kenny was great. Felt very welcome and answered all of our questions and concerns. Would recommend Ricart and return as a customer. 5 out of 5 stars!

MICHAELDECOT10

Feb 19, 2016

It was awesome the staff help me leaving a new carand if I want to buy a new car I will go back to Reichert

JADAALFRED

Feb 17, 2016

I was not sure if I could even get a brand new car, with a decent monthly payment. I spoke with Amber a few times by phone, about specials and vehicles. She invited me to come in. Eventually, I took her up on the invite. Although Amber wasn't available to help me through the car buying process(she was with another customer), she most certainly left me in great hands. Dwendolyn was awesome. She knew about the car I wanted, like the back of her own hand. She understood my circumstances and got me the best bang for my buck. Now I'm confidently driving my BRAND NEW 2016 HYUNDAI ELANTRA, and loving every thing about it. THANK YOU for such an amazing experience!!

normajsaenz

Feb 17, 2016

Excellent overall customer service. Dillon & Matt were very professional didn't mislead & spoke clearly so I understood. Dillon treated the test drive like i was his only customer.

SAM15

Feb 17, 2016

We had a good experience. Our sales person was friendly and knowledgeably about his product. We will return to Ricart when it is time for the next vehicle.

KZISKA22

Feb 16, 2016

I liked that the car I was going to look at was ready to go when I arrived (I called the day before). We were the first customers of the day so it went quickly and smoothly. Everyone was very helpful. I love my new car!

mbd

Feb 15, 2016

My experience was good on the 2 service engagements I have had. I was treated by pleasant people from the beginning to the end. All employees who addressed my service concerns appeared to care. They worked in an efficient manner. I have to travel across town, so I am hoping that my trip is worth the drive. I say this because there is another dealership within a few miles of my residence. At this time, the service department runs like a well-oiled machine. I will return again. Side note: Also, Amber Parham did a great job helping me to find the car of my liking. I wish she could have carried out the whole process - it would have been less stressful!

TSWINT18

Feb 14, 2016

Every one was friendly and helped me out a lot. I would definitely go back to for mantice or to buy another car. I would recommend this place to anyone..

IOFFREDOJ8072

Feb 13, 2016

Wonderful experience would go back to buy off of camran Simmons he took his time and did what ever I needed to get things done made the wait fly by

RICK743

Feb 12, 2016

I had to walk around and eventually say out loud I wanted to buy a car before someone said anything. Then it took over 4 hours for everything to get completed and the salesperson would bring me papers to sign and not know what they were when I asked. Just wanted me to sign them, THEN someone would explain it to me. Then when i spoke with Jason, he was more of the type of person I like. Straight forward and no sugar coating. Not sure what the salespersons last name was but his first name was Rene

KW3613

Feb 9, 2016

Leased a 2016 Hyundai Accent HB. Just the right car for me.Have owned mostly VWs. Jetta and Golf. This car reminds me of my Jetta.

LAURENSTEUER

Feb 9, 2016

I worked with Jeremy and Richard who helped me during this hard time I my life. They made sure I was getting what I was looking for and I was happy when I left the lot. Best car buying experience ever!

BUSTAMALLORY

Feb 5, 2016

The service and sales team were great. I already did my homework and came in knowing what I wanted and left with that vehicle. Would recommend Ricart to anyone.

TSAJDAK12

Feb 3, 2016

Had a very nice experience at Ricart Hyundai. Joe Eddy is very knowledgeable about all models and is able to give great comparisons between the several vehicles we were originally interested in. We will definitely be returning to Ricart in the future.

ZEPPELIN_RIDER12

Feb 1, 2016

Brett was awesome. He did an amazing job at showing us exactly what we wanted to see.i wpuld recommend him if you want honest and tobthe point.

BRITTANY.MITCHELL0201

Jan 28, 2016

I love my new 2016 Hyundai Elantra and had a great experience with Ricart Hyundai thus far! I would definitely buy another car from there. I'm one happy customer!

WHODEYMAN0412

Jan 28, 2016

I had a great experience at ricart with nick with my first new car purchase i just want to thank every one involved for all your hard work i am very satisfied

CRYSTALD70

Jan 27, 2016

Great experience. Friendly staff This is my second car from Ricart and I will be back for the third. Thank you for the great experience

KELWHITMORE

Jan 27, 2016

This is the 3rd set of cars we have purchased at Ricart and our loyalty doesn't go unnoticed. Everyone at Ricart is professional and a pleasure to deal with. They have an outstanding selection of vehicles and will do whatever it takes to satisfy the customer. There is no question we will be returning for the 4th set once we are ready. We also get all service done at Ricart as the service department is exceptional as well.

RGILBERT2011

Jan 27, 2016

He was confident, even after I told him I would read every contract he was still patient enough to let me review them. He also was very willing to offer me or my family anything to make us feel more comfortable during the process.

DIEHLLANE

Jan 26, 2016

I went to Ricart looking for a specific car. They didn't try to sell me anything other than the specific model I came to look at. I discussed the options I was specifically looking for and Amber made sure to select a package that met my needs.

kyleleeanderson

Jan 23, 2016

I arrived at Ricart Hyundai and was met soon after exiting my car by Matt Bentley. I had only stopped at Ricart to browse, not thinking a new car was an option for me , but Matt worked with me anyways to find a car I was interested in that also suited my needs/wants in a vehicle. After finding 2016 Hyundai Veloster Turbo that peaked my interest, we were off on a test drive. We used Ricart's small test course to get a quick feel for the car and then went out on the road to get some real world feel as well. Matt was very knowledgeable about the Veloster Turbo, and the Hyundai brand as a whole, as he informed me on everything pertaining to the model we were driving, as well as the other models they offered on the lot. After the test drive he asked if they could make me some offers to see if taking the car home with me would be feasible. Throughout the process of talking numbers with the finance people, making a few back and forth offers, I spent some time in the Ricart lounge area, where Matt waited with me. He made the whole process feel less stressful as he talked to me more as a friend than a salesman at that point. He brought out many of my new cars manuals and covered all the right material to get me comfortable with all the technology that was about to be at my fingertips. Once the deed was done, paperwork signed, and the car was mine, Matt brought my car around to me. It had been fully detailed, filled up with gas, and was ready to be taken home. Matt sat in the car with me going over every piece of tech we had talked about earlier, showing me how it actually worked. He linked up my phone via Bluetooth, showed me how Hyundai BlueLink worked (which he helped me enroll in earlier as well), set up my first service visit and as a whole got me feeling right at home in my new car. To sum things up, I couldn't imagine my first new car buying experience going any better. I couldn't imagine dealing with anyone but Matt either. He was the perfect car salesman in my eyes. The right blend of professionalism and friendliness. In the future I won't hesitate to take my business to Ricart Hyundai and I look forward to dealing with Matthew Bentley again.

NCLARK_77

Jan 19, 2016

Snowy Sunday afternoon. Best car shopping experience ever. Jason Motter was extremely helpful and very easy to talk to. He was able to pick up on my knowledge of cars and avoid going into great detail on items I already knew. He made the time at the dealership pass by quickly. Thank you, Jason and everyone else I was able to meet.

Bill

Jan 18, 2016

This was the 3rd New car that I bought from Ricarts. My experience was good each time. My Product Specialist John Verdine was very nice and very helpful. I would recommend him to others who are looking to buy a car.

Shannon1

Jan 18, 2016

One of the best car buying experiences I have had. Dillon was informative and got answers quickly. He was friendly and knew his stuff. I recommended a friend and he purchased as well.

TLBROWLONG

Jan 18, 2016

Kenneth Palmer made my husband and I feel welcomed the moment we pulled onto the lot. He was very attentive and provided excellent customer service!!!

tommy

Jan 18, 2016

Darrell Tumey was very nice and informative. He worked with us very hard to try and make a deal come together for us. I would highly recomend him to other people to deal with.

Wigetm

Jan 18, 2016

Very helpful and also the employees were very nice. Don't have to wait long and they always make sure I am comfortable while having to wait for repairs

bln55

Jan 17, 2016

Both my wife and knew what we wanted and received excellent service from Kenny Palmer. He and the staff were courteous, knowledgeable and enjoyable. Both our cars are great!!!!!!!!

Cargirl

Jan 17, 2016

Nate is a great salesman and makes the car buying experience very fun! Car buying can be stressful but Jeremy Young and Nate Keasey made it as stress free as possible!

George

Jan 17, 2016

I visited the dealership twice. Both salesman, I dealt with, were professional and friendly. They listened to what I wanted and then made recommendations. Both salesman knew their product and inventory. At no time during the process did I feel any pressure.

DIANAARNOLD6987

Jan 16, 2016

We love ricart, but get disgusted having to be there 5 to 6 hours to purchase a vehicle because they don't have enough finance workers to work with banks to process customers faster! That's our only complaint!! It's not fair to the customer or the car salesperson!!

SDG41

Jan 16, 2016

Knew what I wanted. Called ahead. The car was ready to drive. Price was right. I bought the car on Christmas Eve so it took a little longer than usual to get out of the door.

Stevo

Jan 16, 2016

Always receive excellent service in all ways. The people are friendly, courteous, knowledgeable, and patient. That is my story and I am sticking to it!!!

CHRISTY8_77

Jan 15, 2016

I knew the exact car I wanted on your lot and haggling was easy! Derek was friendly and prompt with anything I asked. He said I did his job for him, but he made it possible!!

JERRYBATESOLE

Jan 13, 2016

Excellent new vehicle for my wife, staff was great. Very polite and professional. Have purchased many new vehicles from Ricart over the past twenty years.

KROWE4056

Jan 12, 2016

Very pleased with the friendly, professional staff. They worked with us, listened to us, and made sure we knew how to operate all the features of our vehicle. Love our vehicle!! Will recommend Ricart Hyundai to our friends.

SHENZUSA

Jan 12, 2016

Sale department is very friendly. The salesperson is patient, capable and very familar with Hyundai's product line. Transaction was transparent and fair. The service department is superb.

TOMMYWELCH2011

Jan 12, 2016

Didn't have a lot of time, needed to get done quickly. Was in and it within a few hours and home in time to party for New Year's Eve with my new car.

BURNHADS

Jan 10, 2016

Excellent experience when you can come in test drive the exact car you're looking for and drive off the same day in the new car.

GGOINS2277

Jan 9, 2016

I worked with Mr. Duffy before. He is always professional abd friendly. He shows concern for customer. I will continue to work with him in the future.

ARMAAN93

Jan 8, 2016

Overall good. The vehicle delivery/paper processing time could be improved. Inventory was less than my expectations for my specific models. Also follow-up can be improved by texting or so (no phone calls)

BETH_BINGHAM2001

Jan 7, 2016

good over all , would recommend other to ricart. Definatly have a lot of cars...Christian Collins did a good job , but i did think that 4 hours was a long timein order to get a car.

ASCIPIO89

Jan 6, 2016

I love my new vehicle Jason was a pleasure to work with not pushy at all very helpful it all and all was a great experience

DHYSELL8

Jan 6, 2016

We were shown the car we asked for, the salesman was friendly and knowledgable, We didn't have to play the price/payment game from years past. I was very satisfied.

ROSAIDA.CESTARI

Jan 5, 2016

Cameron Simmons was very helpful and deliver what we ask for. He took the time to explain everything and answer any of our questions. Excellent Service.

KANKAN.ROY

Jan 4, 2016

My experience at Ricart excellent. It was polite and pleasure working with staff. It was quite late in the evening when I left. I had some doubts that my vehicle was emitting lot of fumes. I made an appointment immediately to make a service appointment. A thorough check was made I felt at ease. Thank you very much for taking good care of me and the vehicle. There was slight modification made to mortgage interest - we agreed to <=2% however actual rate I availed was 2.19%. However my over all experience of Ricart is very good. Better all my previous experiences of buying a car.

DONNAJONES211

Jan 2, 2016

I spoke with several people all very friendly and helpful Cristian was my sale person and was great. Have schedule for a moon roof and auto start. looking forward to getting it all done.

AMZ715

Jan 1, 2016

I purchase all of my vehicles at Ricart because of the experience and have always sent friends and family there as well! Thank you for always taking care of me!

BLYMIRES

Dec 30, 2015

This was our first visit to Ricart to purchase a new vehicle. We had a very positive experience from the time we arrived until we drove off in our new Hyundai Sonata. We will definitely return to Ricart when it's time to purchase our next vehicle.

JCG5473

Dec 30, 2015

great experience salesman was very helpful and friendly explained all options for what I was looking for in a new vehicle very satisfied with my choice love my elantra

MODEMILLER

Dec 30, 2015

I knew exactly what I wanted when I got to ricart so they helped me find the exact car and then we got everything started very quickly.

KNAUFFSHARON

Dec 29, 2015

Darrell was awesome to work with and has made several follow up calls to check on me and my new car!! I would refer anyone to use Darrell for their next purchase!

MARY.C.COX92

Dec 29, 2015

Aaron A was cheesy and slightly over enthusiastic. Amber P was amazing. I would by far recommend Ricart Imports to friends and family, in fact I would recommend Ricart in general even Ben K from the Ford side and Shane G and Elliot S from Ricart Mazda were very attentive and helpful when I was first looking.

KENNEDYDP

Dec 22, 2015

I would like to thank Ricart and Nick for their hospitality. My appt. lasted well past closing on a Friday night and they were kind enough to get the deal pushed through.

MIKE355523

Dec 22, 2015

Thank you ricart for creating a fun yet professional experince with buying my second car. Your employee matt bently was professonal and knowledgeable about the hundyai products. His personalitly and positive additue sets him appart from his peers. I will defenitly be back for car number 3!

JRCOFFEY46

Dec 21, 2015

Friendly, professional - the first person (I don't remember name) who tried to get me to an acceptable price was not knowledgeable and just tried to confuse me with numbers - this part of the sale is always the hardest and makes you not want to trust dealership. My sales lady Amber called me several times to follow up and invite me out test drive etc. She is a very pleasant, professional sales person. Amber needs to speak louder when speaking to someone(like me) who is hearing challenged.Overal it was a pleasant experience.

MICHAEL.WOMACKS

Dec 18, 2015

Great experience joe eddy great sales man very knowledgable of all the cars including mine. He even threw in trivia which made buying a car not overwhelming!

GRAYWOLFS

Dec 17, 2015

Excellent staff; no pressure, provided the facts and answered any questions we had. Several follow ups after purchase to make sure things were going as expected

JOSEMOATS

Dec 17, 2015

IT HAD BEEN A WHILE SINCE PURCHASING A NEW VEHICLE ON MY OWN. AS SOON AS I WALKED ONTO THE LOT, I DIDN'T HAVE TO WORRY ONE BIT. CAMERON WAS SO SWEET AND PERSONABLE. HE EXPLAINED ALL THE NEW FEATURES ON MY NEW CAR AND EVEN PROGRAMED MY PHONE. SOMETHING I WOULD HAVE HAD A LOT OF TROUBLE DOING MYSELF. I LOVE MY NEW VELOSTER AND I WOULDN'T HESITATE TO RECOMMEND PURCHASING A VEHICLE FROM RICART FROM ANY OF MY FRIENDS OR FAMILY.

DEARTHTAMMY

Dec 16, 2015

Tyler is a great kid.We sent are daughter out and she bought a car from him also.We love the staff at Ricart.I would refer family and friends.

FREDTRENA

Dec 15, 2015

Spent only 4 hours after making it known that we didn't want to be there all day and want to get it done asap.This is not submitting and I don't have time to keep trying to make it work

JULIEB61

Dec 15, 2015

wonderful to buy a car from. will send all my family and friends there to buy a car.will also come back when I want to buy again

tfoster

Dec 15, 2015

I was greeted by an employee the moment I walked in the door. The employee was friendly and helpful. I was happy with my experience while purchasing a new vehicle.

MMERZGOLDS

Dec 13, 2015

It was a great experience. The car did ride really nice. Mr. Duffey was very professional and very patient. I would recommend other people to see mr. Duffey.

RONNIEXS

Dec 12, 2015

I went to Ricart with an intention to lease a car and did not want to sit and negotiate much of the price. I went back and forth between the Elantra and the Nissan Altima. Altough the Altima drove much smoother and has more option, the price of the Elantra and the warranty in itself trump the Altima by far. John Verdine was very nice and knowledgeble about both vehicles. I told him what I wanted and we found what we were looking for. Once we found the car, the rest went pretty smooth. I will most likely lease another Hyundai once my lease is up with this one.

MA_GUTHRIE

Dec 9, 2015

The team at Ricart Hyundai was great. They were friendly and knowledgeable. They answered all my questions. Even when I changed my mind about which vehicle I wanted, it didn't bother them, they just took it in stride and completed my transaction. I definitely would go back again.

AMYRHARPER1

Dec 8, 2015

I was car shopping because my car was totaled. Dereck did an excellent job helping me find the perfect car (SUV) that goes beyond what I need. Alot of added features = more value to compensate for the high miles I drive.

DECADENTRUS

Dec 4, 2015

Though the time spent at the dealership was long, the staff was amazing to work with. Mr. Householder remembered me from almost 2.5 yrs ago even though he has probably met thousands between then and now. Not just a name in a file but remembered what was going on at the time and my patience through the whole thing. That really impressed me. There was some confusion about the rims, since I didn't do my research first and didn't know they were made to help with the charging of the hybrid, so I had them put on my custom rims from my Optima on my new Sonata. The staff at Ricart's service department were extremely nice about putting the original rims back on the car, switching my winter tires off of the original rims from the Optima, and holding them over the weekend until we got back from visiting family over thanksgiving. Angie was amazing and now that they have a dedicated lane for oil changes for imports, I might be bringing my car there for oil changes.

BT192012

Dec 3, 2015

I had an awesome experience at Ricart Automotive. I will definitely return for another car purchase or refinancing. I love my new Hyundai Elantra. Thanks so much.

KENNY0

Dec 3, 2015

Was very pleased with my visit to buy my new car.will buy another car from Ricart in the near future. So far I'm very happy with the car as well.

PRAYMCC

Dec 1, 2015

everything was what we wanted was surprised to find such a pleasing dealershipyour people were professionals everyone was courteous will be stopping in sometime

KHELLMAN22

Nov 30, 2015

I worked with Darrell Tumey who was absolutely delightful to work with. He explained everything I could have possibly needed or wanted to know and was extremely helpful in every way. I highly recommend Darrell for your future needs with purchasing or leasing a car.

HSNYDER1219

Nov 29, 2015

My experience was stress free, no pressure and fun. Chad was comical and caring. I did not feel pressure in any way. The team also gave me alone time to make an informed decision for myself.

COURTCOSTELLO

Nov 24, 2015

Went to Ricart with a list of requirements I wanted in a vehicle and my sales rep surpassed my expectations. I left with the perfect vehicle for me and was offered a fair rate on my trade-in. Overall, I am impressed with the helpful and thorough staff.

POSTALLADY10

Nov 24, 2015

Thanks Matt . I love my new car ! Appreciate all the time spent looking at different models and answering questions. Everyone should have such a good experience

SEL_LPN

Nov 24, 2015

Extremely happy!!!! Jason was very knowledgeable on his job. He did very well and I'm very pleased with my purchase at ricart and will definitely return.

KLVOYTKO

Nov 18, 2015

I wanted to thank you for the extra work that Joe and Sean put forth in my purchase of my new elantra. Joe was very considerate of my expectations and his knowledge of this car ensure me that it was the one that I wanted. I feel that Joe's customer service was beyond excellent and also feel that Sean Johnson went over and beyond for me to provide me with the financing that I could afford. Again, I would just like to thank Joe and Sean for all their hard work and I will continue to be a Ricart customer.

STEVENGARZA

Nov 17, 2015

Had great experience buying a new car at ricart Hyundai. Treated with care and respect unlike there used car dealership. Will probably be back to buy another car soon.

EJONES1007

Nov 10, 2015

My salesperson was great, he didn't pressure me into buying a car and was totally okay with my changing my mind about the color I wanted!

HJOHNSON0

Nov 9, 2015

I had a wonderful experience purchasing my new Hyundia Sonata. Rollin was wonderful to work with and I would recommend my friends and family to him.

amandak13

Nov 7, 2015

The Customer Service tech, Emily, was welcoming and also knowledgeable about my cars recall. The techs update you face-to-face about your repairs similar to doctors and nurses in a hospital waiting room.I only waited 1.5 hours (on a Saturday) for the repairs to my vehicle which included a free (optional) wash.The service waiting area is clean, comfortable, and accommodating to the customers. They have digital televisions, bending machines, free WiFi, and free coffee and donuts.

TJENKINS23

Nov 7, 2015

Mr. Montgomery and I discussed preliminary numbers to get an idea of what the price would be before I arrived at the dealership. He provided excellent details and honesty. Once I test drove a car my negotiations with price was turned over to Jeremy Harr. I was not pleased with Mr. Harr and his professionalism. In the future I probably would not buy a car from Ricart if it involved dealing with Mr. Harr.

RHANNANCCC

Nov 5, 2015

I have purchased cars from 9 different dealerships over the last 25 years and Nick is the best sales rep I have ever had the pleasure of working with.

DOUG

Nov 4, 2015

I am a returning lease owner who went back for my 2nd Sonata. I knew exactly what I wanted so after they found the car on the lot, I was able to get through the sales process fairly quickly. No real complaints on the day of other than the fact that I agreed on a lease of $225/month and when I got to the finance room, the docs said $225.97. I wasn't going to cause a stink of an extra $35, just a shady practice. The real issues came 5 months later when I received a bill for damages. During my negotiation, I brought up numerous times how I had damage on the front bumper and the salesman said I would owe nothing. They took the car back for their appraisal and assured me again I would not owe a dime on the damages. I offered to have it fixed on my own if I would, and they assured me I was fine. 5 months later, I received a bill for $690 I am now stuck with as Ricart claims they did nothing wrong. I learned the hard way to get absolutely everything in writing and trust no one. Bring a lawyer or record the conversation, because you never know when you might need it. Also, keep all documentation a year after your lease. Called Hyundai and they said this is a frequent occurrence. Jeremy Harr and Aaron Andrews blamed it all on my prior salesman who is no longer with the company. I'm guessing this is a common theme, as the turnover is high, but in any case they will not be receiving my business again. Their offer was to take $690 off a new car I purchased. This not only does not help at all as I am still 2.5 years away from my 2nd lease expiring, but was a pretty poor attempt as no one should pay anywhere close to their sticker price minus $690.

BUNDYR1

Nov 3, 2015

I had a great experience at Ricart Hyundai. They spent the entire night helping me choose which vehicle would meet my needs and remained professional throughout the experience.

RSMIT203

Nov 3, 2015

One of the best times I had at Ricart Dealership. Cameron Simmons was like a son to us and my wife even wanted to take him home to be our 4th son. Thanks Cameron for showing us everything about our new car. Chad thanks for taking the time to chat with us. The staff was GREAT! Thanks everyone again - We will be back for our next car again.Randy Christine SmithDelaware, Ohio

KANELANDRY2010

Nov 2, 2015

I had a very good experience, the dealer proposed me options that could match my needs and the customer service displayed a genuine attention and smile.

MARCIA9801

Oct 30, 2015

The Ricart team was easy to deal with and I would return again if in need of a vehicle. Thanks for changing my opinion of car sales people.

Mzbrown 969

Oct 29, 2015

I called ricart yesterday and spoke to a Adam I believe real nice he seen where I did my application on line ..so he transferred me to a dom in used cars .. Well I told him I will meet him on Saturday ..well I called back got a Craig who was real nice I told him about my credit and he said we will work with you and if we can't get u in a new car we can see what we can do for a used one I said OK ... Well I ended up driving out there on 10/28 Craig was gone .so I as I was walking up I ran into Nick who was kind of engough to help me I didn't want a new car but the way they talked the deal was good ..so I said OK they appraised my car I didn't no the amount ..he introduce to a Matt Kemp he was all over the place at first Nick could not find him and then he came over and introduce his self ...OK cool then he said we are trying to find a bank that will fiance you OK cool I sat there until 8:45 pm ..for Matt to tell me we will call u tomorrow .so I wasn't happy because I felt I was getting the run around so I didn't hear anything the next day so I called left messages each time I got Craig who was nice each time . so the last time I called Craig he told me that they are in my file then I get a call for them to tell me A that I was denied and B I need a lot of money... There was never another option I though ricart would of been a good fit I guess not I will not be back and I will not recommend any one ...I felt no one went above and beyond I work like everyone one else just because my credit is not good I should have not been treated any driffrent I'm really upset with ricart I will not be back ...there will someone who give me chance ...God Bless

WILSON_1152

Oct 29, 2015

I had a great experience at Ricart! I purchased a new elantra that has everything we wanted. The staff is courteous and professional. Everything was easy from picking the car we wanted, to financing, to setting up our first car servicing. I work at Groveport High School down the street and I am proud to have Ricart in our community.

ALICIADON27

Oct 28, 2015

Great Experience at Ricart. Rene Gallego did a wonderful job presenting all the options available with Hyundai. Explain the value we will get for our money

CATPIE12

Oct 28, 2015

Great everyone was so friendly and worked so hard to meet my needs I love my new car thank you you guys are so awesome

COLIN.EVERSON87

Oct 28, 2015

My best car buying experience, always bought cash in hand from private parties in the past, was always skeptical growing up at the car buying experience from dealerships. But all of those thoughts were put to rest at Ricart, such a wonderful team and relentless staff that made sure I got the best deal I possibly could before I left!

DALTOFUNARI

Oct 27, 2015

Super solid staff with great personalities that knew how to have fun while doing their job. They didn't bombard us right when we walked up to the door, they treated us and then helped us when WE were ready. John was extremely knowledgeable and polite. He knew how to joke back with my family and I which was great. He helped me/walked me through every step of the features the car had to offer. Ricard all the way

TRISH11OSU

Oct 27, 2015

The staff took the time and effort to satisfy my spouses purchase. After the great service we received I decided to trade my current suv in and purchase a second vehicle during our visit!

GMPARKE

Oct 21, 2015

I was on my way to the Ford dealership but my son loves his Hyundai Sonata and wanted me to at least look at theirs. I had researched a few online the night before and knew what I was looking for. I was in a time crunch and really did not want to deal with the usual bs I was used to when shopping for cars. It was wonderful to have Chad actually listen to what I needed and not be pressured in any way towards something else. We went straight to the cars I researched, picked one out and test drove it. It felt more like shopping with a friend rather than a salesman. My credit is not perfect but they got my financing through pretty quickly. Needless to say, I never made it to the Ford area!

EHELFREY

Oct 19, 2015

ricart did a great job and we're very thorough, helped me get my first non leased car. they tried to meet all my needs and price.

FMOHAMED1220

Oct 14, 2015

John Verdine was wonderful!! He helped me understand all the features of my car when over everything I needed to know about my car. I am glad I had him as my sales person. Although the financing part was miscommunicated/misinterpreted with the help of general manager Shae everything ended on positive note. I am satisfied with my purchase.

MFLYNN0

Oct 14, 2015

I went knowing what car I wanted just wanted to test drive it. It was fast and painless and I was in and out of there in 2 hours with a new car. Tyler was very nice and informative as was his manager, Matt. That was my first purchase at Ricart and I would definitely buy a car from them again and recommend them to anyone looking for a vehicle.

MYCHELLE.HIX

Oct 14, 2015

Everyone I dealt with was helpful, knowledgeable and professional without being stuffy. I would recommend Ricart to anyone looking for a vehicle and superb service.

BRE_12_HAYMAN

Oct 13, 2015

The staff was great with us. Nate was very friendly and helpful. Felt no pressure to buy and the price was amazing. Great experience at Ricart! Will recommend to anyone!

CUNNINGHAM.TRAVIS

Oct 9, 2015

Ben Clark was extremely professional and made huge strides to make the experience fun and not at all boring. My 5 year old had a blast at a dealership and even gave Ben a hug after the deal was complete. Awesome!

MYIZZYBIZZY

Oct 8, 2015

Our salesman Chad Householder was really fun, charismatic, and personable. From the moment I talk to him over the phone I knew I would want to do business with him specifically. (That's saying something!) Our car was delivered in good condition. The insides of the windows needed a really good wiping down but other than that, I have no complaints. It was raining after all and something that could have been easily missed or thought to be fog.

SCHMIDT.KURTIS

Oct 8, 2015

There was a slight misunderstanding regarding payment amount. I was shown vehicles I was not interested in with anyone asking if I could raise the monthly amount I was going to spend. Part my fault, but asking can make all the difference. Still would come back to Ricart of course!

KAURIMHALL

Oct 7, 2015

Ricart was amazing, they put us at ease during the buying process and made us feel very comfortable. Ben answered all our questions and was very thorough

XPDMURPHYXX

Oct 7, 2015

The customer service I received was great. He did a great job and tried to meet all the criteria I was looking for, even through all of the busyness.

LEANLUM1

Oct 6, 2015

I was sent a mailer stating they wanted my trade in for the same monthly payment they would put me in a new 2016 . They couldn't do it and they low balled my trade in value. Buyer beware. They have some smooth talkers down there. Make sure you see all the numbers on paper before you sign anything !!! I will not return to Ricart for any future purchases.

QASAS100

Oct 6, 2015

Amber made this experience the most pleasant I have ever had! Her knowledge of the vehicle and its features was outstanding! She made sure it was all set up and all features. She should be promoted to train others her techniques! She also has followed up with us several times since our purchase! Who does that? She does and it's very Awesome! N

LATAJAOWENS1994

Oct 5, 2015

Everyone that helped provided excellent service and I would recommend them to anyone.They made sure all my needs were met and got the job done in a good fashion amount of time.

PUPAENATION

Oct 5, 2015

Second time around and just as happy with the experience and the purchase. The team at Ricart Hyundai is super fantastic. They go beyond the norm to make buying a new car as painless as possible. Jason Motter is the bomb! We were met at the door by him the first time around. This time we asked for him specifically. The man bends over backwards to make the customer comfortable and the car buying experience as easy as possible. So dedicated and informative. We won't go anywhere else. Team Ricart rocks!

ZWEYNOT

Oct 5, 2015

I had put off buying a new car for more than a year because I didn't want to deal with the pushy car buying games. I was quite surprised as my salesperson Rene totally ended that fear for me. I was so comfortable with him and he listened to all of my needs and desires. He respected what I said and didn't try to steer me. As a woman this was huge!! He acted very professional while handling every bit of my paperwork and followed me through until I left with the car and even called me several times to follow-up. I would recommend him to everyone and especially woman who may be nervous about doing this on your own. The supervisor Mike also did a fabulous job getting the deal put together. I also wanted a sunroof as part of the deal and Aaron was very thorough and reassuring on how and when this would happen.. What a crew!!!!Thanks to all!

babyspiel

Sep 30, 2015

Was able to get into a newer vehicle at the price I wanted. Only draw back was there was only one finance officer in the dealer on Sunday. This caused for a delay in getting out and on the road.

NHISNM01

Sep 30, 2015

Ms.Thomas thank you for making my car purchase experience more like a visit with a friend. You were super nice, friendly and listened to all my questions. Jason, thank you for taking the time to listen to my needs and making a deal that worked for me.Janda, thank you for being friendly, courteous and making signing all those documents a breeze!

PRAKDRAGON

Sep 23, 2015

I did some research after buying the car and found that the price was lower at other dealers. I was sort of rushed into buying the car that day since I have bad credit and only 2 approvals.

TOMMY_WADE

Sep 23, 2015

Finance team worked hard with me to get me driving in brand new car. I appreciate their time and do recommend this dealorship to everyone.

ANDERSON7286

Sep 19, 2015

I purchased a vehicle at Ricart in 1999 and it was a horrible buying experience taking several hours. I instructed them before arrival that I expected better. Cameron from Hyundai Sales made sure it happened!! I was in and out including Test drive and vehicle prep in less than 2hrs!! Everything went smooth and didn't feel pressured to buy any extra warranties etc. Would definitely return!

DPLIMLEY

Sep 17, 2015

Ricart is a class act and they treat u like u really matter! I would recommend them to everyone. Even got lunch and popcorn there!!!

WRYLYMAX

Sep 17, 2015

Great experience. Jeremy Duffy was great to work with. Very knowledgeable and took the time to explain everything about the vehicle I was buying. The rest of the staff worked hard to get me the best deal possible. It's been 13 years since I bought a new vehicle. Overall a very pleasant experience. Would recommend the dealer and vehicle type to anyone who was interested in buying a new car.

GABBY.GOLDMAN

Sep 16, 2015

I will always buy my cars here! Great customer service! I have four cars form them and I will always tell my friends to buy cars form Ricart!

JJKNITTLE

Sep 16, 2015

Very helpful staff, we left with a new lease vehicle and the feeling that we got a good deal. I'm sure there's someone left off the list below, but everyone was very courteous and professional. Thanks you.

ZX14RFUN

Sep 16, 2015

Very personable sales staff , but disappointing car delivery. Filthy windows, low tires, shipping plastic still installed. Informed our salesman and still have not been contacted by anybody.

TOMAHSMANN

Sep 13, 2015

friendly,helpful,&professional were dealin! that's what we were looking for after we left another dealership after they tried selling us everything but we wanted . so glad we left and went to ricart.

MATTHEW.NIROTE

Sep 10, 2015

Our sales guy(Nate) was amazing! Down to earth, didn't try to oversell us and very friendly and knowledgable. If I know anyone looking for a car, I am sending them his way.

dewnei

Sep 9, 2015

I was totally happy meet Dustin in used cars where I thought I wanted to be. He asked questions took a look at my life and situation and told me I needed to be over with Amber in new cars. He felt for me it would be better even though he lost a sale he took my best interest in mind and sent me over to Amber who was just freaking amazing!

TAGJR

Sep 9, 2015

thanks Christian,Shea and ricart for helping my son get his first new car . Have and will be a Ricart customer and now my son will be too

BILL_LISA9220

Sep 7, 2015

Was treated like a queen. Discussed everything about the car. We just love the car. The ride is awesome. Live the color of the car. It is a buckeye car.

JAKYIA2003

Sep 7, 2015

Ms. Dwendolyn was great to work. She made sure I understood everything about my car. I've had several cars that I've purchased but this by far was the best experience I've had

DEEDESTINY7

Sep 6, 2015

Good service and treatment upon my shopping experience, hope any future visits are just as pleasant. Dedicated stay late to deliver and make that deal!

ANBESSAW

Sep 3, 2015

Loving my car so much and enjoying every moments so far. Thank you to the professional services I received from all the personal that helped me go thru the process.

PAMELALYNN92681

Sep 3, 2015

Chad and Brett were great to work with! I will definitely come back to the Ricard dealership in the future and will recommend it to my friends and family.

DZ0

Aug 30, 2015

Is we were on a timeline we are from Cincinnati they are in Columbus we had to get up there to get this turned around quick Joe did an excellent job in doing that we were back in Cincinnati in plenty of time in the deal was great no one in Cincinnati could touch it I recommend them to my friends in Cincinnati it's well worth the drive to Columbus

SRA52178JRS

Aug 30, 2015

Pete was very nice and helpful found exactly what I wanted and was extremely patient while I tried to figure out which color. Thank you for a wonderful experience.

SHARRIS_64

Aug 28, 2015

The car buying experience at Ricart was an excellent experience. The staff is very friendly and professional. I would recommend Ricart. The salesperson was not pushy. They really listened to my needs/wants. They did not try to sale me anything extra. I was informed what would take place at each stage of the buying experience. There was contact after the sale.

UPS.CAPT.GLOPEZ

Aug 28, 2015

They went out of their way to get me the car that I wanted, and it were aggressive in their pricing. Will definitely come back to them in the future

S.SPENCER.JR

Aug 23, 2015

Everything was nice. They were very patient with me as I went in not really knowing what I wanted. All I knew is that I wanted a car with decent gas mileage and a good pice.

CATHERINEDDAVIS

Aug 22, 2015

Amber Parham was AWESOME! She made me feel comfortable in asituation that was new and nerve wracking for me. Amber answered all of my questions, was friendly without seeming phony and understood what I was looking for in a vehicle. If you go to Ricart Hyundai, ask for Amber Parham.

CFALER

Aug 20, 2015

It was a great experience. Everyone was so nice and helpful. Dwen Thomas was fantastic! She helped me get the kind of car I wanted. Thank you, Ricart!!

MRICE0829

Aug 20, 2015

love my car will buy from them again. nate was very helpful made sure I knew what I was buying he checked in with me when helping other customers

JASONFYFFE

Aug 19, 2015

My experience when purchasing my Hyundai sonata was great. Sales person was not pushy and answered all the questions I had. After my purchase he went through all features of the car to ensure I fully understood how everything worked.

OFEIBEA09

Aug 19, 2015

Great place to shop with awesome customer service,and my associate was awesome and kool,made me feel like home and relaxed.only that their trade in value is lower than many other dealers.

JAMORSE

Aug 18, 2015

I visited the dealership twice, 3 days apart. I must say, Joe and Nicholas are invaluable to this dealership as sales staff. Their knowledge of the car far exceeded my expectations.

TIFFANYPAUL22

Aug 13, 2015

Had limited time to find a car. Looked at several including Kias, Hyundais, Nissans and Fords. Ricart has a huge selection and it was easy to go from one make to another make at the same dealership.

SPIDERITCH13

Aug 12, 2015

The staff was highly knowledgeable and friendly. Not once did I feel pressured and was able to come to my decision in a relaxed atmosphere.

JDR2405

Aug 11, 2015

I got the most for my trade in and best deal on the Hyundai I was searching for. I will definitely be back when it's time to buy another car.

SHORTNSWEET8585

Aug 10, 2015

You guys helped us get a new car when nobody else would and worked within our price range without trying to push something on us we couldn't afford

BSTOWERS24

Aug 5, 2015

I had the best car buying experience. Everyone was very nice and helpful.They were very patient with me as I found the best car for me.

CARMEN.E.RODRIGUEZ.CIV

Aug 4, 2015

Staff was great, Robert answered all my questions and was very patient. Jeremy worked hard to get me financed and into a new car, and Janda was very friendly.

TLIVINGSTON3

Aug 1, 2015

One of the better experiences I've had at a large dealership. Selection was much better than my locals. It was worth the 100 mile drive from Dayton to Columbus.

LYLEBURD

Jul 30, 2015

Joe Eddy made the time go by and was very knowledgeable about the cars and made it easy to fit a car to my lifestyle based on his knowledge and what I was looking for. I have never experienced the true customer feeling at any other car lot, however at Ricart I felt valued.

DAVIDFINNERTY

Jul 29, 2015

Excellent had a very good experience in every way. Will recommend ricart as a place to shop for vehicles from now on. Very good service

WVMOM

Jul 29, 2015

Thank you for helping me find the car that was right for me. I am truly grateful that I was able to get me another Hyundai.

DBLOWSSER54

Jul 28, 2015

Pete and all the staff involved with my financing and paperwork made my experience a very pleasant one. Very friendly atmosphere and all were very professional.

FNEUTZL

Jul 28, 2015

A bit of smoke and mirrors, but generally we were able to meet at an acceptable arrangement for both parties. Our new Hyundai has been good for us so far.

JENHULL68

Jul 28, 2015

The staff here at Ricart was very helpful. My husband and I were greeted with a smile. And the rest is history. I replaced my 2011 Sonata with a new 2015 Sonata. I loved my first Sonata and absolutly LOVE my new one! All the staff was curtious and friendly. My car buying experience was so much better than the first time with a different dealer. I would definately recommend your dealership to others! Thank you so much!!A very satisfied customer

SETHWILLIS2003

Jul 28, 2015

Felt we are pushed into buying a certain model with the least amount of options to add to the price. I just wish we would have been given the option for a vehicle with more options.

JeremyBB3

Jul 27, 2015

Great experience! I plan to make all of my future automotive purchases at the Ricart Mega Mall! I was most impressed with the warranty that is standard with Hyundai and the quality of the car we purchased!!

matt71022

Jul 24, 2015

searched for 6 months and could not find a better price than Ricart for the class of car I was looking for. They averaged about 3k cheaper than anywhere else, which kept me from having to negotiate much with price. I even challenged other dealers and gave them screen shots of Ricart's prices and one stated "I don't know where Ricart is getting their discounts,this looks to be too much car for your budget." That was Germain by the way. I hate to mention them by name, but I thought that comment was rude. Especially since Ricart put me in a better car for a better price.

HEIDIARMSTRONG87

Jul 21, 2015

this is not my first time purchasing a car but this was my first where I did not feel pressured and enjoyed my experience. Nicholas was very friendly and patient with me as I had my grandson with me. I will keep his card and refer friends.

CHRISTINAGODOY1

Jul 20, 2015

From my product specialist to finance and walking out and driving off with my new car it was an awesome experience. I wanna thank them all for outstanding service. I wouldn't go anywhere else for my new car needs. Thank you Ricart.

DODGER10

Jul 18, 2015

M experience was Very good. I had fun. I would do this again. I will do this again in 10 years. I love my car !

JMALFE

Jul 15, 2015

I HAD A GREAT EXPERIENCE WITH JOE BONZO. HE IS VERY KNOWLEDGABLE AND A GREAT PERSON. I WILL BE COMING BACK IN THE FUTURE. I HAD THE BEST EXPERINCE WITH RICART.

KNORTHUP

Jul 13, 2015

Great service, excellent prices and friendly staff! They were very straight forward about pricing, trade in value, and financing. We were in and out quickly.

DGLENNWARE

Jul 9, 2015

I am confident I will be a future customer. Even on return visits with my new vehicle, the staff was very friendly and helpful. I will recommend Ricart to all of my friends!

JMDHUME

Jul 9, 2015

Cameron was a pleasure to work with last month. We leased 2 cars in a month, and we used Cameron both times. He was courteous and professional.

JUDYASAYRE

Jul 9, 2015

Chad was very informative and looked the whole lot for what I wanted.I would have preferred a different color but not available. Was given opportunity to order but would have lost the price.

RAFEALCLEMONS61

Jul 9, 2015

The moment I walked into ricart, My sales rep Dwendolyn made me felt like I was part of the family. She was very helpful and friendly throughout the whole process and I thank her for support!

BPAYNE7

Jul 8, 2015

Excellent dealership to work with have purchased 4 cars from them. Will continue to do business with them Wales out with new car of my choice

SHAUNA21H

Jul 8, 2015

great service all around, Traveled 2 hrs to shop at ricart and glad I did! Ricart treats their customers better than any dealership in town!

JBEAVON

Jul 7, 2015

Fantastic staff. Easy in easy out. Great price on a great car. All the sales and staff members were great. Very competitive pricing and we came all the way from Dayton to purchase.

PSCOTTTWO

Jul 2, 2015

found our tucson on line. nic call right away to set up appointment the next day, its a two hour drive for us, well worth the drive. we were treated very well and were shown all of the vehicles that we wanted to see. once our choice was made nic sohovich got the ball rolling. the whole experience was very posative.

SHART0881

Jul 2, 2015

My salesman Joe Bonzo was fantastic!! He made what is normally a very time consuming, nerve wrecking experience and made it quick and easy. I will recommend Joe and Ricart Hyundai to everyone I know!! Thanks and I LOVE MY NEW SONATA!!

CAROLYNCUTRI

Jun 30, 2015

I went in knowing exactly what I wanted (looked online first) and was test driving my *now* new car within 5 minutes. Drove it home not long after. No frills, no gimicks, just great service.

LANDRUM_SHANE

Jun 30, 2015

Well I have bought 2 cars there within the same year and I was very impressed. I have a daughter that will be turning 16 in a year and I will defiantly go back to look for her a car

Vallierjenn

Jun 30, 2015

Great experience on my first new car purchase. Staff was knowledgeable and helped me find a vehicle that fit my needs. Will be back to purchase from ricart again.

CPATEL22

Jun 27, 2015

I had a marvelous experience at Ricart and was quickly provided the car that best fit my needs. Since I was more interested in a particular color (Marlin Blue, to be exact), Benjamin Clark assured me that he will try his best to meet my needs as well as the mileage on the car, since he had to acquire it from another dealer. I had originally requested for the car to have no more than 100 - 200 miles, and lo and behold, he located a new 2015 Hyundai Santa Fe Sport 2.4 [with Popular & Premium Package) at 72 miles, which I greatly appreciate.I also own a 2002 Hyundai Sonata GL which at times decides to act up due to age (yes, cars can have mood swings too, just like us humans ... lol), so was looking to own my dream car (Santa Fe Sport), which I finally got. I am also certain that if I decide to purchase another car down the road, Ricart will be my first choice, without a doubt!!!!

KEISHABME

Jun 24, 2015

I HAD AN AMAZING EXPERINCE WITH RICART/AMBER PARHAM(SALES REP). AMBER TOOK CARE OF ME AND MY CAR BUYING NEEDS IN ALL ASPECTS! SHE IS AN AMAZING SALES REP! SHE MADE SURE THAT I WALKED AWAY WITH THE CAR OF MY DREAMS! I LOVE MY HYUNDAI ELANTRA! I WENT IN WITH MY MIND SET ON A KIA OPTIMA (WHICH WAS A LITTLE TOO EXPENSIVE FOR ME AND MY BUDGET) AMBER SHOWED ME SOME OTHER CARS THAT SHE THOUGHT I WOULD BE INTERESTED IN.. SHE SOLD ME ON THE ELANTRA! I WAS IN LOVE AS SOON AS I LAID MY EYES ON IT. I AM VERY THANKFUL FOR AMBER, AND SO HAPPY THAT SHE WAS MY SALES REP AND I GOT THE OPPURTUNITY TO MEET HER.

BMORRISON08

Jun 23, 2015

Amber at Ricart Hyundai made sure I had every opportunity to test drive the cars that I was interested in. And Jeff that dealt with my financing made sure I had the best deal when financing my car. The night I got my car I got offered a 13% interest rate. Jeff told me that he would still try the next morning to get a lower rate. Thinking I could only get the 13% rate I was completely content and wasn't expecting a call the next morning from Jeff explaining that he actually found a different lender that could get me 10%. It totally changed my view on dealerships. He could have just left me at 13% but he went above and beyond to get me down to 10. Both Amber and Jeff made my experience at Ricart Hyundai awesome and I couldn't not be more grateful!

PGARDNER9119

Jun 18, 2015

Quick efficient service. Was provided the car I need at a fair price. Everyone was helpful and friendly. I would definitely reccomend Ricart to anyone looking for a good dealership experience

MASSEY0

Jun 17, 2015

They were polite and helpful. We asked to see the 2015 Elantra in stock. They found it. We took a test ride and checked out the equipment. This was about $2000 more than we wanted to pay (the car was loaded with features including sun roof and backup camera). We settled on a 2016 Elantra which we had been looking at for over 6 months on the web.

VICKIMASH

Jun 10, 2015

I had an excellent experience at Ricart on Hamilton. The staff was friendly, knowledgeable, and treated us like family. Cameron is a superstar....keep him as long as you can!

LAURA_E_DAVIS

Jun 9, 2015

The salesperson listened to what was important to me during the whole process. I was able to receive enough rebates to make up for my poor choice with my previous car that I badly needed to get out from under. I was very surprised with the amount of car I received for my money. I know I will visit Ricart for my next car. My sales person didn't push me in one direction or another, the finance manager worked with me to feel great about the money down and the interest rate. I saw the service center and see no reason why I wouldn't bring my car back for service. Overall I am very happy with the entire experience. I also accomplished my goal, and no other dealership was able to help with that and I tried 3.

LHOPKINS1994

Jun 9, 2015

Christian Collins was one of the best sales associates that I have ever dealt with. Wish there were more like him. Helpful, friendly, informative, and patient with me. Main thing he was not pushy! Thanks Christian!

MCGREWSTER

Jun 6, 2015

I upgraded from my 2013 Sonata to get a roomier and quieter car with the other Sonata features that I enjoy. I'm glad I changed.

HATTON.JENNY

Jun 3, 2015

EXCELLENT SERVICE. MY SALESMEN CRAIG ELICK. WAS EXCELLENT. HE PROVIDED ALL THE INFORMATION I NEEDED TO MAKE AN INFORMED PURCHASE. HE WAS PROFESSIONAL, AND I WILL RECOMMEND HIM AND RICART TO FAMILY AND FRIEND.

LHS_TWIRLZ06

May 30, 2015

I'll definitely be back! What a great experience! The staff were great! My dealer, Chad Householder was awesome! He made me feel very informed during the entire process

ALISON.MUNCH

May 28, 2015

Will come back! Will refer other people. I love my new car it is everything I wanted in purchasing my first car. I am pleased!

CHAIRSTON918

May 28, 2015

Over all a great experience. I will that the price i was quoted before sitting down with the finance person was the same price i paid. It changed to be much higher. I feel as if the price was changing randomly.

LADYBUG8296

May 27, 2015

I purchased my new car at Ricart after going to several dealerships where it was obvious the sales people were more concerned with sales then customer service.Pete C and Jeremy Y were very professional and understanding of what I was looking for and getting me the best deal and incentives for my new car.Pete also followed up with a courtesy call about a week after to make sure everything was going well with the new car.At this point I am pleased and would recommend Ricart for a new car purchase.Also thank you Pete & Jeremy for making my decision on buying my car at Ricart a good experience.

WROAHRIG

May 26, 2015

Ricart Hyundai has knowledgeable and well trained staff and offers a top of the line great product. We were treated fairly and the buying process was smooth.

WVUNY2

May 26, 2015

Our salesperson, Cameron, was amazing. The sales managers, on the other hand, nearly cost him a sale. We were also told that they would get us less than $260 and it wouldn't be $259.99. Technically they were right, as our payment was $259.98!?!? I thought that was a joke and nearly walked out.

LAURAB.1606

May 25, 2015

Ricart is the first dealership that I have ever been to where the sales staff didn't pressure me or make me feel like I didn't know what I was talking about or wanted because I was a female. I was always nervous about car shopping alone but they go out of there way to make you feel comfortable, to listen to what you want, and make sure you are satisfied every step of the way. I have gone to Ricart for my last two automobiles and will definately return in the future!

chicas.m.solo

Nov 30, 2014

Employees were very helpful and cooperative with me buying my first car. They gave me higher trade value for my clunker than i thought i would receive. Thanks alot Ricart !!!!!

Osmunhb

Nov 20, 2014

I have heard some pretty negative things about this place from friends and coworkers. Then my clutch went out while i was driving and I needed to have it somewhere in a clinch. I called Ricart and asked if they would receive my car when I had it towed. They scheduled me quickly and since it was late in the day, they got it looked at the next day. The were also able to get the repair part in and have it fixed that day. In 24 hours turnaround they had me back in my car. All the negativity was washed away. I will definitely trust my car to Ricart in the future. If you have heard negative things about them, I will simply tell you to give them a chance to earn your trust. I worked out great for me. Thanks Ricart!

goodguy8705

Oct 4, 2014

Everyone I worked with made the process easy without becoming overbearing. All of my questions were answered any any concerns I had were taken care of.

dennisyep

Sep 30, 2014

The Genesis had so many features that it was difficult for our salesman (Jason Motter) to cover them all. I had the paint and fabric sealant applied (very hard sell, I won't buy it personally but your parts manager convinced my wife it was a worthwhile purchase), but sadly the Pro-Tect application wasn't perfect as some of the sealant spray got onto the rear side windows and I will have to clean it up myself.I didn't like the sales manager Richard. We negotiated a price over the phone with one person and then Richard Montgomery near the end of the sales process said that this price was contingent on dealer financing. This was never mentioned to us before this point in the sales.The sales process was quick and efficient since I came to the dealership knowing exactly what model I wanted to buy (visited another dealer) and which options I wanted. We felt that Jason Motter is a model employee (trustworthy, friendly, knowledgeable, responsive to our needs). We were disappointed that we were not able to get our first choice in exterior color, even via dealer trades.

ericv48

Sep 29, 2014

jeremy duffy was great. we told him what we wanted and how much we wanted to spend.and he did a excellent job of getting us what we wanted and stayed within our price range. we would recommend ricart to anybody

thatem63

Sep 25, 2014

My sales person was awesome. Joe took the time to let me drive 3 different vehicles and helped me decide which vehicle was best for me.

cbtowers2004

Sep 9, 2014

Other than the long waiting periods in-between the signings, etc., we were pleased with Ricart.Brett Geiger was probably by far the finest with his caring services, offerings of beverages between waits, running back and forth for papers, etc. in the old car and on and on. He is to be commended, as we honestly believe he showed us the finest and most humble service that day.

pete gardiner

Sep 8, 2014

My wife and I went up to look at Santa' fe's .Mike Jones was very knowledgeable about the vehicles and did an excellent job at getting us into the right one.He made our experiance awesome!!! We will recommend Ricart and Mike to everyone we know!!!#bestexperianceever

nstrait

Sep 6, 2014

So happy thank you couldn't be more pleased with my new purchase an the sales team. Went above and beyond. Very thankful all smiles

cmasonrun

Aug 28, 2014

My wife and I went up to look at the 2014's that were still in stock at Ricart and met with Joe Bonzo. Joe was very knowledgeable about the vehicles and did an excellent job at getting us into the right one.

stephanie benson

Aug 9, 2014

Working with Lindsey & Matt was great. I knew exactly what I wanted and they both worked extremely hard to get me in it. AWESOME GUYS!!!!!!!

bwolfe

Aug 3, 2014

My wife and I went to Ricart to look at the Hyundai Elantras. Lyndsey Burks did a fantastic job of answering all of our questions. He went over everything and was extremely patient. We were very impressed with the professional sales staff and the competetive prices. We bought a 2014 Hyundai Elantra Limited. The whole experience exceeded our expectations.

Mark Burckholter

Aug 2, 2014

Real Nice visit, answered all my questions, Great price, all the people we talked to were very friendly. Took the time to explain everything about my new Hyundai. Real pleased we came to Ricart Mega Mall!!

banna

Jul 29, 2014

Overall a good experience. Jeremy D. was fantastic and explained everything from beginningto end. He was very patient and took time to explain all the features on my new Hyundai.

mbhaskarr

Jul 29, 2014

Very Friendly, understands my requirements and provide me the right car for my need, budget. Really appreciate Chad Burge for him extended time on late evening and until 11:00 pm.

Kangeyan Murugavel

Jul 28, 2014

overall very good, very friendly service, no hassle, very straight fwd. competitive price, no pushing for up selling. Choice of vehicle and colors.. overall very good

rbillman

Jul 28, 2014

Had a great experience. Nick and everyone was great from beginning to the end everyone was first class and answered all my questions for me.

buckhedge

Jul 27, 2014

I went in looking for a new Sonata and Matt was very helpful in finding the right one for me. Matt took a lot of questions regarding the 2014 and 2015 new Sonata models from me and patiently answered all of them with a lot of helpful insights. He worked with finance team to help secure the 2015 Sonata for me. His product knowledge, friendliness and end to end professional closing process made the whole buying process so much stress free. Matt even stayed late night - well past several hrs after the dealership closing to ensure I got all the knowledge required to handle different features of new 2015 Sonata and be comfortable with it. Appreciate Matt for all the work and ensuring a smooth ride on a new Sonata!

kenzie.renee93

Jul 20, 2014

Matt was eager to find me a car that was just to my liking. He was very patient with me considering I am extremely picky when it comes to buying the perfect car. They even got me a fantastic deal! Thanks for all your help Matt!

S Partlow

Jul 8, 2014

I like the approach of the new car sales reps SO MUCH BETTER than the used car sales reps! Maybe that's why this is the 3rd new one and only ever one used one bought there from us. So good for you sales reps at the Hyundai lot! Keep up the good work and approach! Very knowledgeable too! I don't like the "cockroach" approach of the sales reps on the used lot. You pull onto the used lot and you feel like you are a piece of food that hit the floor in a room filled with cockroaches, because they all come full force and that is way too annoying!

alie.begin

Jul 1, 2014

I have shopped at ricart before and found the sales Representatives very pushy and ill informed. Due to this previous experience I was apprehensive to return. I was very pleased with the way Matt handled the sale of my elantra. He was very helpful and easy to work with.

Britter3

Jun 30, 2014

If you were like me you dreaded of even thinking of buying a new car and not from experience, but from shear hearsay. Many of my friends have gotten their first real salary job and got the chance to buy their first car. In addition, many of my friends had horror stories from their experience. So, needless to say I was scared walking into Ricart. However, I was reassured that I was making the right choice through the teams quick and friendly customer service. Overall, I had one of the smoothest and, to my knowledge, the BEST first time buyer experience a girl could have.

brad1958

Jun 2, 2014

very friendly and knowledgeable negotiations were very easy. No buyers remorse after car was purchased. Called next day to follow up on sale. I know will be there if we have any problems or questions.ThanksBrad Hulsether

Krhunter

May 29, 2014

Matt did a very thorough job explaining all the features of the Santa Fe. He took us out on the test track and showed us how the vehicle preformed. He was very knowledgeable and friendly. I definitely would have purchased a vehicle from him but we couldn't get it in red.

ngainey

May 29, 2014

I was met at the door by Jeremy Duffy with a smile and he was informative and very personable to deal with. I definitely would refer any friend for relative to your dealership and to Jeremy

bruce2194

May 27, 2014

Everyone was very courteous and professional. The sales personnel were able to meet our needs and did so with a smile. I would return and recommend Chris in the future.

bthshell

May 27, 2014

First I would like to thank Matt Writsel. Matt made the purchase very painless and walked us through the entire process. Matt explained what was going to happen and how. He was very through with his explanation and very patient with us. No one likes the process of buying a car however Matt made the process very easy. The entire facility was clean, professional and ran very smoothly. Everyone we dealt with was professional and made us feel like our time was important, took care of us. Additionally, I would like to point out that Matt was very concerned with what our needs and wants were and assisted us in balancing these with our car options. I would highly recommend purchasing from Matt.Thanks again!

coryraymcgraw

May 27, 2014

This was the best car buying experience that I have ever had. Everyone was very friendly and they were very helpful I would recommend everyone to come their and buy a car I will continue to buy the rest o my cars from this dealership. Thank you for a great buying experience. Richard Montgomery made it possible for me to get my dream car if it wasn't for him I would have not gotten my car. And Jason motter and Matt Writsel. Thank you Very much againCory McGraw

baltman1954

May 20, 2014

We gave a great rating because they took their time, only 5 hours to find us a car that was easy for me to get in and out do to my disability

ron6464

May 20, 2014

great staff and great salesmen knowledge. Matt was very helpful throughout the whole process and we never felt rushed as we made our decision. The paperwork process was actually shorter than we anticipated. We will definitely be back for our next vehicle. Thanks again.

Xialynn07

May 1, 2014

Ricart got us a better apr' Matt was very friendly' treated us with respect and took care of our needs, and the rest of the ricart sales staff was pleasant

RLWPAW

Apr 29, 2014

When my son purchased his 2012 Kia Forte Koup, the Ricart Dealership made us feel at ease and like part of their family. As a result, my wife, daughter and I are now proud Kia and/or Hyundai owners. In addition to the Forte Koup, our family has purchased a Kia Sorento and four Hyundai Elantras from the Ricart Dealership within the past year. When two of our Elantras were totaled in accidents, we immediately called our Ricart Sales Rep, Brett Geiger. Brett and the entire Ricart Team stepped forward to replace our Elantra(s). Words cannot express how grateful we are to everyone at the Ricart Dealership. Thank you so much!

jeanhessenauer

Apr 14, 2014

I experienced extremely friendly, respectful & knowledgable service. And the entire finance process was the quickest and easiest I've ever had while purchasing a vehicle!

KerryL

Apr 11, 2014

We were researching hybrid cars and the hybrid Sonata had come up on the search. I have purchased a Ford Ranger from Ricart before so we were familiar with the Ricart dealership. We had a good experience then so we again went to Ricart. I must say that I have never had such a good sales person- Pete Bonzo. I had not met Pete before and was surprised at the customer service we were given. Every question was answered, he offered us a soda or coffee, he also brought my wife some popcorn. During the test drive both my wife and I got to test drive the car and ask any question. When we did make the purchase, he was very methodical in explaining every detail of the hybrid sonata and made sure we new everything about the car. All in all, a good experience!

Arroyo614

Apr 8, 2014

Dwendolyn was the nicest, sweetest, and most helpful saleswoman I have ever worked with. She made my car buying experience an absolutely amazing experience. Thanks!

jjblake81

Mar 31, 2014

The sales team listened to what I was looking for and let the right vehicle sell itself instead of pressuring me into buying. I feel confident I received a very fair price.

alfredcarey9

Mar 27, 2014

Matt Wretsel was one of the best salesmen I have worked with. He was very attentive to our needs when we purchased this vehicle. When he would go to get something he would run to get it, I have never seen another salesman do that. He was just a really good guy to deal with. He was very knowledgeable about any questions we had and all the vehicles. I would highly recommend him to anyone buying a new vehicle.

JVanguilder

Mar 20, 2014

My experience at Ricart Megamall on 12-31-13 with Matt Writsel.I have bought 8 vehicles over my lifetime 4 used and 4 new cars. The last 3 new cars I had bought were from the local Lexus dealerships in Columbus. I had never visited Ricart until the last day of December 2013 to look for a new car for my daughter. After hearing good things from other Hyundai owners that we know and seeing the good deals that Ricart was offering my wife and I decided to check out Ricart.Because it was a Friday and the last day of the year we arrived a few minutes before the doors were open at the Hyundai New Car department to get ahead of the customers. We walked to the door and it was locked but as we started to step away form the door it opened and we were greater by Matt Writsel who welcomed us in as it was a cold snowy day. Matt was upbeat, polite and not pushy. He asked us the normal questions what brand, make and if we were looking to lease or buy a car. We looked at few Elantra's discussed basic pricing and left the dealership. Matt probably thought the deal was off but later that afternoon around 3PM we returned with my 16 year old daughter to help us pick out the color of her new Elantra. He was so kind to my daughter, my wife and me as we test drove the car answering all of our questions. The next steps of the experience was negotiating the final price and working with Matt's Manager, the client service people to add an option, then the finance and insurance people. All went very smooth as Matt walked us through the entire process and we were walking out the door with our new car by 4:45PM. So I can say my first and only experience at the Ricart Megamall was very pleasant due to the professionalism and knowledge of Matt Writsel our Product Specialist and your staff. RespectfullyJared VanGuilder

JLat1

Mar 18, 2014

Every part of my Ricart experience was great. My sales person was excellent. Amber was very friendly, informative and knowlegable answering all my questions and finding me the car I was looking for. When I make my next new car purchase I will be going back to Ricart. I got the right car for the right price and I am very satisfied. I have been contacted several times with follow up calls and emails to make sure everything is O.K. I would highly recommend Ricart and Amber Parham. Thanks

bpubuckeye

Mar 17, 2014

Matt provides a great customer service experience. He goes above and beyond to do whatever is needed. Ricart met the price I was hoping for and easily beat prices of their competitors.

pljanes

Mar 13, 2014

My sales representative Matt Writsel was a very nice gentlemen, with lots of energy and did not pressure me at all. He showed me other vehicles and did not insist that was the car I needed. He took me right to the car that was for me after looking at a couple other models and after me explaining to him what I wanted in a car. I have never in my 48 years met such a great sales person! Usually there is a lot of pressure and I experienced zero pressure during the transaction of me finding the car that would work for all my needs. He was very friendly, kind and patient and I am not an easy person to sell ANYTHING too. He did beyond excellent in keeping me satisfied and happy to be there. He worked fast on the final day of the purchase cause my time was limited but did not overlook anything I needed to know about my car, where to get it serviced or where to get it washed :-) Best guy ever! You need about 300 more of him! The only problem I am having as of today 3/12/2014 is I have NOT received NOTHING in the mail for my loan payments or who has purchased the loan. I was called about 2 weeks ago and NOTHING has showed up in my mail, I even told the person that called it must be sent to my PO BOX. I stressed when I signed all the papers it MUST go to my PO box but everyone kept putting my PO box AND my street address on the paper work assuring me I would get the paper work. Again I will explain our post office is idiots and if anything is mailed to my home I more than likely will NOT get it this is why I PAY for a PO BOX. Maybe everyone will UNDERSTAND this now. And when the person called that did buy out my loan I was working, can't remember who they said they was with to even contact them. So as of TODAY I have NO CLUE where to send my payment to and I am very unhappy about that! Then when I call in today 3/12/2014 the lady that handled my loan was not in and according to whoever answered the phone NO ONE else is capable of handling this .....that is NOT a GOOD thing. And by the way ALL the businesses that my application was submitted to and declined I still have not receive NONE of them declines either but Ken did. So where are all of mine ??? He also stated that my name was spelled WRONG on the declines too....ppfff NOT GOOD. But my name on all the papers I signed at Ricart is CORRECT. JANES is my last name, not Jones, not James, not Jane........JANES JANES JANES. Well surprise surprise I haven't gotten ONE single thing in the mail....so disappointing. I did call my sales rep Matt today too, but we all know he don't handle the loan part of this deal and he can't answer them questions but assured me he will get someone to contact me asap. I just absolutely REFUSE to do voice mails when you have so many employee's at your facility. It's just down right disappointing to know that only ONE person can handle something that MANY employees are there doing the same type of work, they all should be capable of accessing your clients accounts to handle these matters. I will also stress again, my issue right now has nothing to do with Matt, he was excellent. Even all the 7 or so people I seen and spoke to was too. But the lack of understanding me about my MAILING address has got me very upset, but I still LOVE my car! :-) Hope to hear from someone soon, I already have my payment ready to be sent to WHOEVER gave me the loan. It is my intent to be two to three weeks EARLY every month....right now I am clueless on who gets it.

meiring69

Mar 12, 2014

Lyndsey Burks has bent over backwards and has helped me in anyway needed. He is a great guy and i appreciate everything he has done for me.

twoshort4u513

Mar 12, 2014

I gave the rating of all 5's for Ricart. The employees were very helpful and not pushy. Nathan stuck to my price point and never tried to get me to increase my limit. I am very satisfied with Ricart! We will be buying every car from Ricart.

wonderwoman17

Mar 10, 2014

I have purchased a total of 8 vehicles from the Ricart AutoMall in the last 20 years, I have to say with all honesty that Matt Writsel was the best salesman that I have encountered to date. He was very knowledgeable about the vehicles, upbeat, and pleasant. When it became clear that I couldn't purchase the make of vehicle that I originally wanted to, he switched gears and sold me very quickly on the make that I ended up buying. All the staff that I encountered were very kind and courteous. I will certainly continue to do business with Ricart as long as I am able to drive. :)

sirantonioallen

Mar 8, 2014

Dwendolyn Thomas is an amazing sales representative, she exceeds the average customer service expectations and her warm radiant personality allowed me as a customer to feel at home and very welcome. And with that i would recommend everyone to visit Ricart Hyundai if they are seeking a new car. In addition the clean facility and free wifi that accommodates Ricarts's customers is just a couple of the perks that comes with visiting this dealership.

jasonbihl

Feb 24, 2014

I have given the rating I have because we did have a very enjoyable experience purchasing a vehicle from Ricart. Sometimes that can not always be the case. But It was relaxing, we asked questions, they answered, and in a no pressure environment, best way! good salesman!

morgan146

Feb 22, 2014

matt made my car buying great. he is a great guy and i love my new hyundai. the deal was made in record time. it gets better every time.

vljmoss06

Feb 19, 2014

I wasn't really sure I was ready to buy a new car, but because I didn't feel pressured to buy I decided that I would. I enjoyed working with Matt Writsel that day. Not only was he energetic, and caring, he seemed to enjoy helping me.Thank you Matt for such a great stress free experience!VLM

SD_1

Feb 16, 2014

A great experience and a very large inventory. The ability to see the inventory online was very convenient and was an important factor that helped me decide to visit this dealership first when I was considering where to start my search for a new vehicle in the Columbus area. Our product specialist, Nate, was very knowledgeable and helped us determine how to get the best package within our budget. I look forward to continuing to work with the Ricart Imports staff and would definitely recommend Nate and this dealership to friends and family looking for a new vehicle.

tammychris

Feb 16, 2014

I had a great experience shopping for a new car at ricart. Matt helped me find exactly what I was looking for and is very knowledgeable about the vehicles. The process was very smooth and not stressful. Matt was very honest and helpful with everything. He is a great people person and sincerely cares about doing his very best for his customers.

Kenworth

Feb 15, 2014

Matt was really awesome. He made my car buying experience exciting. Matt ran everywhere. He was very down to earth and open. He explained every step and never left me waiting.

JackRiehle

Feb 14, 2014

In February 13, 2014 I came to the Ricart Hyundai in response to a letter we received from Ricart suggesting we could trade in our 2011 Sonata in a promotion to terminate our current loan for a new Hyundai Sonata at near to our current monthly payment. We were introduced to Joe Eddy a "Product Specialist" who sat with us to determine what we wanted to do and what kind of care we were looking for. Since we had been previous Hyundai owners we knew exactly what we wanted. Joe listened carefully, assured us that he could help us find what we wanted. Joe found two cars in stock which matched our requirements exactly, color, leather seats, allow wheels and a navigation system. Joe spent considerable time showing us these cars and patently explaining the features. We were so impressed with the improvements in the technology the 2014, over the 2011 that we were sold on the spot. We explained to Joe that we had a particularly bad experience in the purchase of our previous Sonata at another Hyundai Dealer, and that we were not going to spend 8 or 10 hours buying a new car. Joe was cordial and assured us that he would not make us go through that again. Joe was true to his word and got us through the entire process in less than 3 hours from start to finish. We left with the exact car we wanted, at a good price and very pleased with the purchasing process and at Ricart in general. Joe Eddy is an excellent salesman with exceptional knowledge of the cars he is selling. He has outstanding personal skills with whom we made an instant connection. Ricart Imports is fortunate indeed to employ a sales and administrative staff like Joe Eddy and Chad Burge who bring great credit on your Ricart Imports. Jack & Cyndi Riehle

Rsriege

Feb 13, 2014

I am very pleased with my experience with Matt and the Ricart dealership. Matt was very knowledgable about products. He was very helpful in helping us decide on right car for us. We are definitely going to Matt and ricart for our next car

TriciaLynn

Feb 12, 2014

Matt is awesome! He worked so hard for us :). We will both be back to see him for new vehicles in a couple of years! Thank you Matt!!

afilson

Feb 4, 2014

This is the fifth Hyundai that my wife and I have purchased, it is also the fifth dealership we have purchased from (we have moved across country a few times). Ricart did a great job with us. Matt initially called me after I filled out some online information, I explained what we were looking for; he directed us to the right vehicle and helped us through the process. It was an easy process. I actually hate buying a car because of all of the normal hassles involved, what I mean is all the games you normally play at the dealerships. We didnt have any of that at Ricart, it was a simple and easy to understand process. We were very happy with the level of service we received and the way we were treated. Thanks Matt, and thanks Ricart for making the process as easy as possible for us.

Kimberleetina

Feb 2, 2014

As a first time car buyer I was very nervous as to what I should expect and also nervous about walking into a dealership and being a female. However my mother had weighed with Jeremy before and said that he would take care of me and he did nothing short of that.He was very friendly through the whole process as well as kept me informed as to what was going on and why. I would absolutely recommend to ricart and Jeremy to anyone. And i will certainly be returning for not only the maintenance I will need on my current vehicle but also for any future vehicle purchases

mortonm

Jan 26, 2014

I had a great experience at Ricart. Ms.Dwen knew exactly what I had in mind and the price range I wanted to stay within. She was extremely knowledgeable and was a huge help. I would definitely recommend Ms.Dwen and Ricart to anyone looking to purchase a new vehicle. Thanks a million Ms Dwen!

figman418

Jan 25, 2014

When I entered the lot on Thursday till I left today with a new car everybody had a smile on there face and was enthusiastic to not only answer my questions but to make me feel confident that I chose the right place to buy a car. I looked at 3 different Hyundai dealers here in Columbus and Ricart's prices were better than the competitions. The can do attitude of the staff made me feel comfortable and relaxed. I will positively tell whoever I can about the excellent experience I had with the team at Ricart. Thanks again.Chandler Newton

tjkid212

Jan 25, 2014

Awesome service from an awesome dealer. Went in with questions And walked out happy with a new car at a fair and low price! Good job guys

wbehrendt

Jan 1, 2014

Showed up right before the dealership closed on a Tuesday night. Pete stayed late to help us with our purchase -- and even later to walk us through all the features on our new car. Very friendly and easy to work with. Also was great that he owned the same car we bought and gave us good advice.

rktempleton

Oct 24, 2013

Shea and Jeremy were both great to work with in helping me to purchase the car I wanted, at the price I could afford. I appreciated Jeremy's efforts in a smooth and informational sales experience, and especially appreciated Shea's efforts to help me get a price-point that I could afford. I will definitely consider Ricart in the future because of these two people.

blevinsmk

Oct 17, 2013

We visited last Thursday and test drove a few cars. Brett Terry was wonderful, he was very helpful. We met with Rich Montgomery to discuss financing. He was very nice. He told us that he wasn't sure he could keep us at our desired monthly payment on the car my daughter wanted. He also mentioned the amount of her income was a little on the low side and could also be an obstacle for approval. Overall the experience was good. We appreciated the honesty by Rich regarding the approval and the cost of the monthly payment. The only downside that we had to our visit that evening is that there did not seem to be communication between Rich and Brett. After we spoke to Rich we had to explain to Brett what Rich had told us. This made me a little uncomfortable as Brett was so helpful I feel like we had to let him down that we were not purchasing a car.We secured financing and came back yesterday. We asked for Brett. He was unavailable so Lance assisted us in test driving the car again. We met with the sales manager Jake (not sure of his last name, I think it was Wolley or Worley). This was unpleasant to say the least. I explained to him that we were there on Thursday and we have the financing we just need to get the base price of the car at $18,000. He really pushed for us to finance through Ricart. I explained to him we already had the conversation with Rich and it did not seem possible. He pushed more for us to try financing through Ricart because as he said they make money on the financing and could do more with the price of the car. We felt we were getting a good rate through the credit union we just needed the car at $18,000. There was some confusion, he thought I needed the deal at $18,000 with tax and title and he explained he would not be able to do that. I explained that the $18,000 would not include the tax and title, we needed the car at $18,000 so we could include the tax & title fees and still meet the amount we were approved for. I told him I had an email from another deal at $18,460. He explained that was probably given incentives that we did not qualify for because my daughter did qualify for the competitive owner incentive having not had a car in her name. Not giving that incentive would have made the car at the other dealership $18,960.00 and Ricart offers a $1000.00 low price guarantee, so my understanding would be we should get the car at $17,960.00. I guess that is not the case because somehow after I was made aware that "Ricart is the largest dealer in the world" we were given an $18,600.00 cost. After tax & fees that put about $20,200. We told him we would have to think about it because our approval was $20,000 so that was still over and he said ok, $20,000 but you have to take the silver one that we have in stock and we wanted a black one. My experience with Jake was horrible. Not because I did not get the car but because his tone in which he spoke to me was very disrespectful. There were things I did not understand and instead of him explaining them he raised his voice and took an attitude because he was being questioned.Ricart has advertised since the days of Fred Ricart playing guitar in his commercials "We're dealing". I find this to not be the case. I am disappointed as I live just down the street from Ricart and will have to take my business across town. I am extremely disappointed because I have purchased 4 cars from Ricart in the past, 3 used and 1 new Hyundai.

Anmyers1478

Oct 4, 2013

I went to Ricart and I purchased my first vehicle. They got my approved and everything without a consigner, which was amazing because I was only 20 years old! I loved my car so much that when I decided it was time for a newer car, I was definitely going there! Free car washes, 100 thousand mile warranty, and all within my budget!!! Wow! I was so impressed with Andrew and Matt that if I could give them a 10 star, I would!! I would recommend anyone that wants a new car with all the bells and whistles, all while staying UNDER budget to go to Ricart! Great job guys:)

calhouan

Oct 3, 2013

Matt was very helpful and in tune to what my needs were in a new vehicle. He helped me make a decision on a car without making me feel pressured. I would want to work with him again should I need another vehicle in the future.

therocksplace

Sep 15, 2013

I went into Ricart, due to his current t.v. adds 0% for 72 months. I could tell they were pushing rebates, and not 0%.My wife and I sat down at the finance office, told him 0% is why Im here. He said we don't have 0% but 0.9%, and your 2,500.00 in rebates is better. I then said, my bank offered 2.19% for 60 month, 2.64% for 72 months, its PNC bank. He said I'm using PNC. He didn't say he had us at 4.25%. I signed many papers in this deal, and yes I signed the PNC paper. I went to my bank with 737 credit score, they said, they have know idea why he pushed 4.25% TAKE YOUR OWN BANKS PAPERWORK TO THIS FIRM.

kehanby17

Aug 19, 2013

Amazing staff with great customer service. They were extremely patient and answered every question I had. Put me at ease through the entire process. The signing was quick, and the car was detailed to perfection. Overall really great and I would recommend them to friends and family.

babyspiel

Aug 2, 2013

I was most pleased in the very low pressure salesmanship at the Ricart Auto Mall. The wife and I came in on a Sunday to take a Hyundai Elantra out for a test drive knowing that we were in the market but not quite ready to buy. After the test drive and the information provided by the sales associate, I was back in on Tuesday to get some numbers. When I came in on Tuesday, I was greeted with a different friendly associate and got to work. I got the car I wanted at the price I wanted and drove away happy. This says alot coming from me. Back in 1994 I purchased a vehicle form Ricart and I was less than impressed with the experience and the product. I traded that truck in after only 24 mo. and vowed that I would never return. I did give the folks at Ricart another chance to earn my business and I was pleasently surprised. Thank You and keep up the good work.Kent & Michelle Wareham

tdemichael

Jul 5, 2013

I truly had an excellent experience purchasing my first car from Jason. He was friendly and explained everything in detail. One reason I chose to come back to Ricart was Jason's helpfulness and the fact that he never pushed me to make a decision about purchasing the car. Thank you so much for a great experience!

therealtruth

Jul 3, 2013

Great price, but takes for ever for them to get it approved.. and every thing is so behind the back you dont even know what happening. I would only consider this place for price if any thing to buy new car. None of the people believes in customer survice or building a relationship with customer, all they care about is money, more they get better you are. If you are getting a bargin deal then never ever hope for service or respect from this dealer. No matter how much harder you work to earn the money you are spending on new cars, and want to save as much as you can no one cares for you. IT's never fast nor easy so it not fun to shop at ricart.

mamdooh67

May 28, 2013

Nicholas Sohovich Product Specialist was a great when he was dealing with us and was so helpfull of make us choose the right car without any stress but Jeremy Young Sales Manager was so bad and so stressful on us and never been comfort when I was dealing with him.

alandarla

May 27, 2013

My experience was very positive. Jeremy was very professional and helped at every turn in making my decision. I would deffinitely recomend him to any one that was looking to buy a new car.After I bought the car he set up my bluetooh and bluelink ,and made sure I understood all the details about the workings of the car.

michaellkramer

May 25, 2013

i thought Jeremy harr was very helpful in making my decision I cant say enough about him. no wonder he has been the top salesman. when I pulled in to the Hyundai front I saw salesmen smoking on the side of the building and then we came in the building he came to me I told him I was very allergic to cigarette smoke and asked for a non smoker and he brought Jeremy harr to me. good luck for me or I would have left and bought a car at another dealership

TheSeeker72

May 25, 2013

I really cannot say enough about this dealership or the great people involved with my purchase.Jeremy Harr was top notch,knowledgeable and didn't pressure at all. Made us all feel very comfortable in the dealership even though it was very close to closing time when we arrived. Allot of great follow-up from dealership so far as well. Made buying a car, easy and fun!

nickelyse89

Mar 22, 2013

My experience was fantastic! I am definitely part of the Ricart family now. I recommended and will continue to recommend everyone to purchase their car from Ricart. Trust me you will not be disappointed. You will have a fantastic experience from beginning to end. Dwendolyn Thomas was outstanding. I love her! From the first second we met it was like we knew each other a lifetime. She made us comfortable! 10 10 10 Thank You Again!

MrsKenco

Mar 20, 2013

Jeremy Harr was awesome! He made our car buying experience so easy. He was friendly, professional, and knew what he was talking about. Matt & Chad was terrific too. We will definitely be sending all our friends & family to Jeremy & Ricart! Thank you all for the great customer service!

jbgerardi

Mar 3, 2013

This was our second visit to Ricart Hyundai. Seven years ago we also bought a Hyundai Sonata and the experience was the best I personally have ever had buying a car. There was absolutely no pressure to buy. The sales staff knew their product inside and out. We were in and out of the dealership (with keys in hand) in a couple of hours. The follow up after the deal was supurb and for those reasons we came back to Ricart Hyundai when it was time to replace our car. During both visits the staff answered every question we had and even some we didn't know we had. ALL businesses should be run this professionally and accessably. WE LOVE OUR CAR!! Thank you!

mk999

Feb 20, 2013

Nick was wonderful to let us test drive all the cars that we were interested in so that we could make our decision. He was knowledgeable about all the options and explained them well. Joe was able to give us a good price on a car in stock when it became apparent that it would be hard to find exactly what we were looking for. Chad explained the financing and all the paperwork very clearly. However, the overall experience was only good because we didn't exactly get the car we wanted and it took over 2 hours to get processed for the purchase. Sitting in the lounge for that long is just not a great experience.

privcit

Feb 11, 2013

Let me start by saying that buying cars is not my favorite thing in the world. It had been over a decade since I had done it - and the day before I went to the Ricart dealership I visited another dealer where the "sales" experience I got involved just about every trick in the book. When I got to Ricart, I had my guard up - I was NOT going to be tricked and I was NOT going to pay too much. I was surprised - in a good way. Aaron Andrews did not waste my time, shared more information about the vehicle than I knew (even though I had researched it quite a bit) and kept things moving without tricks. When it came time to talk $$$, the Ricart team was direct and creative - finding ways to explain how I could get the best deal. We arrived at a price that made sense to me and felt "right", so I bought the car! Rodricka Black knew her job very well - and got me through the buying process as smoothly and quickly as I can ever remember anyone doing when buying a car. I usually do not write reviews either, but the Ricart team did such a good job that I had to take the time to give them the great review they deserve.

cm00dy

Nov 26, 2012

From the minute I started working with Mr. Andrews on my new car, it was clear something quite special was at work at Ricart Automotive. There is "good service", there is "exceptional service", and then quite seldom seen you have where there is something truly more at play than a business and exceptional customer service; you have a genuinely inspiring and postively contagious ideology. This is the case at Ricart Automotive. Despite the sheer size of the dealership campus, the number of employees, and the volume of cars they are known to move, Ricart Automotive operates as a small family business who welcomes and genuinely treat their prospective customers as if they were long-time, greatly cherished friends. I can certainly state they have more than earned my business in the future and will be reflected on when I think of those who have been positively inspiring people in my life. I wish them all the best in return, and thanks for going so far outside of the typical measures of courtesies both personally and professionally.I would also like to thank Mr. Madry, Mr. Self, Mr. Harr, and Mr. Young for their assistance.

bflesner

Nov 24, 2012

The last time I bought a car was 10 years ago and the worst experience of my life. My experience with Ricart was nothing like that. I actually had a nice and relaxing time. Our sales guy, Joe Eddy, was great. I filled out some info online in the morning saying I was interested in a car, he called about an hour later, we went to the dealership to meet with him - everything, from that intial phone call to the closing handshake was awesome. He was super knowledgable and personable. I left feeling like he was a loving relative. AND I have to say a major thanks to Jeremy Young, the Sales Manager, who was okay with talking to my dad on my cell phone. I can now say that we got a great deal! And Janda was great too. And Shannon. And Adam. Everyone! What I great expericene. Oh, and we love the car, too. THANK YOU!!!!!

soccer27playa

Nov 18, 2012

We did a lot of background research about a new SUV. We compared multiple makes and models and decided upon the 2013 Hyundai Santa Fe Sport. Living near Columbus, OH you have many options for dealers. We chose Ricart because it was near our home but when we arrived I was very impressed by their facilities. They were very friendly and listened to our needs. They let us test drive multiple cars and with multiple drivers. They didn't pressure us to buy the car that same day. They allowed us to leave and kept in contact with us the following week. We received calls from multiple people from Ricart. They were very helpful and wanted to help us find a car that meet all our needs. We felt comfortable with them and thought they would best be able to help us lease a new car. They allowed us to come at night and let us test drive again. We then started the financial process. They thoroughly explained our options to us and wanted to help us obtain approval for the lease from Hyundai. Unfortunately, we had a 3 month premature son in December of 2011 so we had some medical bills significantly drag down my wife's credit. We were shocked at this information but they didn't write us off. They listened to us and submitted our information anyways. They continued to followup with Hyundai and eventually Hyundai gave us a counter-offer and they found us the car that meet the criteria we needed. They were able to help us lease a 2013 black Hyundai Santa Fe Sport AWD with some extra features they knew we wanted and would appreciate. The paperwork was thoroughly explained in a quick manner. It was past closing so we came back the next morning and we went over the manuals, blue link, in car functions, etc. They didn't let us leave without knowing anything and everything we wanted and more. They can work miracles and definitely showed me that they are not your average sales team. They are wonderful. They are passionate. They are caring. They treated my son, my wife and I like we were family. I highly recommend them to anybody for anything you need. They taught me to always look at the glass half full. Give them a shot and you won't be disappointed. Josiah Pier was our product specialist (test drives, features, setup blue link, demonstrations, manuals, etc.). Jeremy Young was our financial manager and he was wonderful and understood us. He worked very hard and helped us achieve a goal for our family (lease agreement, credit report). Janda Baresford was our financial manager and she was quick and thorough. She answered our questions and completed all we needed. If you go to Ricart I would ask for this team of people and you will walk away an extremely happy customer (and most likely a lifelong customer). Thank you from the bottom of our hearts!

tvimane

Nov 14, 2012

Joe the sales specialist was very informative, extremely helpful and new the product well along with all the features that came with the vehicle. He went above and beyond and even stayed after working hours to make sure we had everything we needed for the new car and help set everything up. I would have like to negotiate a sunroof or remote start in the pricing but there was no budging with cost with the manager a sunroof was one of the features i really wanted in the purchase of a new car.

Treboni1

Sep 20, 2012

This by far was the best experience I have ever had with purchasing a new car. Our salesman Jeff baumgardner was absolutely wonderful.He was very knowledgable about all the cars I was asking about. I told him what type of vehicle I was interested in and he proceeded to show me four different cars from different makes. He helped me weigh the pros and cons. There was no BS on his part. He was courteous, polite, and had a great sense of humor. After I purchased a new car he called me up to make sure I didn't have any questions or concerns about my purchase. I would definately recommend Jeff Baumgardner and ricart mega mall for your car purchase. I now have a 2013 Hyundai sonata limited. Awesome car!!!!!

The Gordons

Sep 8, 2012

This is our second car from Ricart. Both times we've received great treatment and a good deal. This was our second time working with Jeremy, who I was straightforward on both occasions and our first with both Ed and Shea. Ed was very Attentive in showing us the vehicles we wanted to see and provided good info on the cars.

Matthew Harmon

Aug 21, 2012

Jeremy was the most knowledgable about the product of any sale person I have ever dealt with. His military background and no nonsense approach make him a trustworthy sales person. Customer service goes beyond the sale. He is willing to go out of his way to help even after the sale. If you want patience, and real customer service choose Jeremy as your sales representative.

hallwendy21

Jul 29, 2012

I had a great experience. Lyndsey so very knowledgeable and helpfully. I felt comfortable and at ease. I would recommend working with him to anyone.

sawatson

Jul 9, 2012

Dwendolyn Thomas is a phenomenal salesperson with a great personality and very knowledgeable about the vehicles. She is a great asset to your dealership. Jeff worked a long time to accomodate our needs and we are very appreciative of his efforts and customer service.

darg

Jul 4, 2012

Everyone from Ricart was helpful and friendly. Mostly Brett Geiger took the time to talk and show me how to work everything in my car.

mehul

Jun 29, 2012

Overall great exp. Came in after having surveyed several dealerships for best price and these guys won (with a little haggle). Hyer and Rick Ricart did a nice job of staying in touch via email. Great cust service after the purchase. Bonzo took time to show us all the features...he was very patient and helpful. The follow up phone calls to ensure we were OK and that the vehicle was meeting expectations was a really nice touch.

cathypack57

Jun 11, 2012

We walked into Ricart very nervous and unsure of how it would turn out. We had talked to Jeremy Harr on the phone and he was very inviting.When we met Jeremy we knew that he would take good care of us. He was very nice and very informative. After we seen the car we wanted, the Elantra Sedan, he took us a test drive and I fell in love. But, because of our circumstances that was a little to steep for us. I test drove another car that I was not sure about. But, when I walked in the showroom and seen the Elantra Touring Car I knew that I had to have it.Jeremy and the other gentleman, I am sorry I forget his name, were right there to make this as easy as possible. Then when we met Janda and she told us she was able to get us financed for a lower payment than what was quoted to us, we were in shock.Ricart has the best sales people and employees I have ever worked with. They made it so easy for us to purchase the car I wanted, with no regrets. great work guys I will always be a Ricart fan. Cathy Pack

KurtHenderson

May 17, 2012

I had been researching new cars for a while and got the list down to just two cars. A Ford Fusion and a Hyundai Sonata. I just by chance stopped at Ricart because I was on that side of town. It was nice that they had both cars to test. I ended up leasing the Sonata. My Sales Rep Jeff Baumgardner was a pleasure to work with. Jeff made the whole process smooth and painless. He knew when to give the sales talk, when to give me the details I wanted and when to give me time and space to think about what I wanted to do. At no time did I feel pressured or miss-led in any way. That was a new experience for me when car shopping. Thanks Jeff.

banshee911

May 13, 2012

Had a great experience with Ricart, I've gone there in the past and have not been happy, this trip it was a total satisfying time. did not have any issues with any on the employees. I bought the Hyundia Santa Fe Limited. I live in Columbus Ohio and have 4 dealers total I can choose from. I did all my research on line and Ricart was the only dealer that quoted me on exactly what I was looking for. as of today (2 weeks later) the other dealers still have not given me the exact quote I ask for. I dont understand it, but I know they lost out on a 35,000 dollar sale because of it. Ricart again was the only one that gave me what I requested. That is the main reason Ricart got my business.

Erinkay

May 12, 2012

Great experience, I would highly recommend Gwen. She has great knowledge of the different products. Everyone at Ricart was friendly and helpful. I would purchase from Ricart again.

marilynnjrogers

May 8, 2012

My experience with Ricart dealership was great. Adam was very personable, knowledgeable, and patient. Aaron made sure i was treated like family. I would recommend anyone i know looking for a car to the great team of Adam iand Aaron.My sonata is wonderful i cant stop driving it.

stvmggd

May 2, 2012

We love Ricart because of the no hassle deals. Dwen Thomas also is the most knowledgeable saleswoman I have ever dealt with. We purchased a Hyundai Sonata & a Hyundai Tucson 2012..what a great ride. When they say We're Deal'in that's what they mean...They are there to give you the best deal for the price you can afford. We won't deal any where else. Thank you !!

blcolvin

Mar 30, 2012

Thomas Smallwood was excellant to work with! There was no pressure to buy and he had answers for all of our questions. He called to check on everything even after I bought my new Hyundai Tucson. His experience and friendliness was really outstanding. He also had excelland customer service qualities! I will certainly recommed Thomas to anyone I know that may be looking for a new car!GREAT JOB TOM!!!!GO BUCKS AND GO RICART!!!Bruce ColvinColumbus, OH

michaelbruce

Mar 30, 2012

I had an suv that was a gas hog and with gas prices near $4 a gallon I decided to trade my car in for a new car that was good on gas. I decided to go to Ricart because of their selection I wanted to sit in a couple of different makes and models and they were a one stop shop for my needs. I had no intention of buying a car that day but the staff were very friendly and knowledgeable and when I left there I was driving my very first brand new car. I did not feel any pressure whatsoever and the staff were very kind and patient with me. I would reccomend Ricart to everyone. I love my 2012 Hyundai Accent!We're dealin!Michael Bruce

lizzie56

Mar 24, 2012

Very good experience on the purchase end of my dealings with Ricart. Since I haven't had my car in for service yet, I will not be able to comment on that at this time. Since I owned a Lexus prior to buying the Hyundai Sante Fe, I hope my service experience at Ricart is as good as what I experienced at Germain Lexus of Dublin. Their customer service was beyond exceptional so that is what I expect from Ricart. I hope they won't let me down. To me, that is as important, if not more important, than the purchase experience.

youngones

Mar 21, 2012

We had a great time at Ricart from start to finish. Everyone treated us as a friend more than just a another customer. I we loved buying our new Hyundai and be back when we need a new car again.

M_T_A

Feb 29, 2012

After traveling to 5 different dealerships, and a dozen different sales agents, my wife and I found Adam to be the MOST helpful of anyone we did business with. Adam took the time to answer all of our questions even after we told him we were not interested in purchasing new (although we were). His knowledge of the Hyundai product line is extremely impressive. He was extremely honest about the pros and cons of different vehicles, and actually helped us settle on a less expensive vehicle than what we had intendedAfter weighing all the options we decided to purchase a car through Adam and we are extremely glad we did. His concern and care after the sale in the days that followed have been invaluable.When we go to purchase our next vehicle Adam will be the first individual we consult regardless of where his is working at the time.Thanks Adam!!!

saferguson

Feb 27, 2012

Knowledgeable, friendly staff, price competitive, works with you to get the price you want. Good location, good selection of cars. Great place to buy cars!

jsw54

Dec 8, 2011

In july of 2011 I bought a kia sorento from Don, who went above and beyond to let me and my wife check out the vehicle. We drove the car on a long vacation, desided we were just not happy with it,took it back to Don. We explained our displeasure with the vehicle and told him we wanted to trade for Hyundia Sonota as we already own a 2009 sonota and are very pleased with it. He complied by showing us several different sonotas none of which my wife realy liked. He then contacted other dealers till he found one that suited her, made arraignments to personally pick the car up at the dealership and delivered to our home seventy miles away the next morning.

Rebecka

Dec 7, 2011

The Price could always be better, But I bought! so it was ok. Bob tackett was great, We are his returning customers!Thanks Rebecka McVay

sarahcox

Nov 28, 2011

Josiah was very helpful with finding a car that he knew would be good for me in the long run. Great gas mileage, safety for my son & stepsons, the list goes on. Josiah was very knowledgable about the 2 vehicles he showed me on the lot & had me sold on the first one!!! Thanks Josiah!!!

jackjane

Nov 23, 2011

We arrived having NO intention to do anything but look at cars. Joe met us and was so friendly and helpful. He was never pushy but always willing to listen and answer our questions. After we signed the papers he spent a great deal of time helping us get acquainted with the car and answered more questions. So far he has called two or three times to be sure that everything is going well. We couldn't have asked for a more positive experience. By the way, we really like the car.

Jadenhunter00

Oct 26, 2011

Jeremy was very patient with me as I was unsure of what vehicle I wanted. He worked very hard to find the right vehicle that was in my payment range .

sull

Oct 25, 2011

This was the 3rd or 4th vehicle my family had purchased from Ricart and as before I was very please. But I must say even though we purchased vehicles there before I was not sold that Ricart would give me the beat deal, so I visited four other dealerships and after several weeks of evaluating the type of vehicle I was interested in and of course talking to sales person and sales managers I came back to Ricart. The salesman (Don) was by far the most friendless, helpful and knowledgeable salesperson I encountered. After I had selected the vehicle, I was interested in. Don`s sale manager, who put my deal together, was also very friendless and helpful in meet my financial requirements. After completing all the necessary transactions and the vehicle was ready for delivery Don and I reviewed all the features of the vehicle again and reviewed the various manuals and other documentation that came with this vehicle. Overall this was a great experience.

iraisgod

Oct 9, 2011

The employees were quite friendly. They were very interested in meeting my unique needs in a new vehicle. I found exactly what I wanted and I am very satisfied with my purchase.

blessandgraceful

Sep 30, 2011

Thanks for helping me and my wife for the 8th time buying the sonatas this is the best one yet , your sales man Rollin was great in all, KEEP ON DEALIN RICART. FROM MR & MRS BYRD.

tmendez2008

Sep 30, 2011

Awesome! Great deal! Bob was awesome, knowledgeable and very friendly. I was at ease. His willingness to make the best deal possible made everything great. I will come back here from now on and encourage all to use this dealer!!!

joe6801

Sep 26, 2011

salesman was very knowledegable, on both the cars I purchased.He also was very polite and helpful.He as not high pressure, he let me go from one car to another . until I was satisfied with the comparisons I wanted to find in both cars

nanapow48

Sep 25, 2011

My trip to Ricart was to purchase my third Elantra. Every time I get one they get better and better. My salesman was Jeremy Harr and I would recommend him to anyone.He was extremely helpful, answered all of my questions and quite a few a didn't even know that I had. He made numerous follow-up calls after the purchase to make sure that everything was going well and to my satisfaction. I would recomment Ricart and Jeremy to anyone looking for a good experience.

sunshine03

Sep 24, 2011

I gave Jason the best ratings because he listened to what we were looking for and what we could afford and found us the perfect car for us. He was not pushy, like most sales persons, but instead helped weigh all the pros and cons about each vehicle we looked at. We were at that dealership 3 different days to look and test drive cars. Jason made the time for us and our needs.

hbassin

Sep 21, 2011

In all, Don was very friendly and helpful explaining virtues of the vehicle I selected. Everything would be a 5, except I do not like to spend money. Ever.

badseeds

Sep 20, 2011

Josiah and the staff were great! He knew all about the car and was friendly and enthusiastic. The follow-up to the sale was also well appreciated.

courtney bush

Sep 20, 2011

last year my husband and i needed to purchase a car and we had less than stellar credit but Jason at Ricart was very respectful and patient during this whole processhe answered my zillion questions and probably did more research than was necessaryi was very pleased with the time and quality of work that was spent with my husband and myself.i will definately go thru jason to purchase another vehicle.thanks-courtney

emayol

Sep 20, 2011

Josiah is by far the best salesman I have had the pleasure to work with. His natural attention to customer needs is exceptional. The whole staff as a whole gave me the most rewarding car experience of my life. When I find something good, I usually stick with it. When I lived in West Virginia. I purchased 3 cars from the same dealership. I was hesitant at first about choosing Ricart. but now I believe I have found my new car home dealership. When i purchase another car (used or new). I will be going to Ricart.

Jim Powell

Sep 20, 2011

This was my thired car I have bought from Ricart. As in the past I was very happy with all facets of buying experance.Jim PowellGahanna, Ohio

jessica.bolin

Sep 19, 2011

I have given Jeremy Harr and Ricart a great rating because I had a wonderful experience. Jeremy was very helpful in finding the car I wanted and taking the time to show me the car, tell me all about it, and test drive it with me. I had great customer service from everyone involved. I will definitely return to Ricart and Jeremy for my next car purchase.

Doerfler67

Sep 12, 2011

2nd car I bought from Bob. He genuinely cares for his cutomers and takes his time to put them in the best vehicle for each persons situation. Thanks Bob.

tb103500

Sep 12, 2011

We were very pleased with the customer service at Ricart. Both Bob and Josiah were very helpful, friendly and fast. We will continue to do business with Ricart because of the customer service.

egarza5266

Sep 11, 2011

Pete was very friendly and knowledgable of the vehicle we wanted. He took us on a test drive outside the dealership which was awesome! Helped us feel relaxed and confident on our decision to buy the Elantra. The whole staff did everything they could to help us get the car at a payment we could work with. thanks

deb_howard2001

Sep 4, 2011

jermey was very kind,&helpful on picking our car.and knowable on electronics..thank jermey. we will be back again&again...sincerely yours, debra a.howard

mkeversole

Sep 3, 2011

I had been searching for the new Hyundai Sonata and found exactly what I wanted at Ricart Hyundai. None of the other Columbus area dealerships had the inventory or professionalism I was looking for. Dwen Thomas was my sales woman. She was friendly, knowledgable and professional and made me feel comfortable with my purchase. She took me on test drives, showed me other cars I might like and answered all of my questions. I was also introduced to Shea Sohovich (Sales Director for Ricart Imports), who finalized the transaction. Like the rest of the staff, he was curtious and knowledgable about the product and went over every detail to my satisfaction. Dwen and Shea were involved through the entire process (negotiating through delivery) making sure everything was to my liking, even setting up my bluetooth and radio stations. I had a great experience at Ricart and will definitely return for my next car! Worth the drive.

macdonaldnamja

Apr 14, 2010

Me and my buddy went to see the new 2011 Hyundai Sonata, the car was great and the test drive was awesome. When we went in to do the paperwork and to talk numbers, a financial manager type guy came to talk to us. When we were talking numbers the manager guy kept pushing me into buying the car at a unresonable price. I only said I would think about it because I didn't want to buy it at that price. The manager kept pushing me saying that you couldn't find this price anywhere else. I couldn't work out the numbers in my head so I asked for a calculator and he said he didn't have one. Now if I'm not mistaken, a dealership that big doesn't have a single calculator? I was very displeased with the service, and the disrespect I got from their financial manager. NEVER GOING BACK AGAIN