Riverside Honda reviews

Honda 2015

Mar 26, 2016

Very good with the treatment that they give me they where patients and very convenient with the offers also they showed experience and knowledge on the cars that they offered

Julio_hh

Mar 26, 2016

Ron had great customer service, everyone was happy and friendly the prices are great for the quality of the car. I recommend this dealership to everyone.

Mark

Mar 20, 2016

Nana the salesperson was excellent. The Test drive was good and Nana knowledgable . Finance was quick and easy. This is the 2nd car purchased at this dealer

Linda Haskins and George

Mar 15, 2016

We were shopping for a small suv considering the Toyota RAV4 and the Mitsubishi Outlander. We had a easy purchase working with Michael Gonzalez and his sales manager Ramiro. Good customer experience. Thank you Riverside Honda.

Ocd

Mar 14, 2016

Great service with reasonable price of vehicle that I purchased. Kylie and Ron were very professional and straight to the point. I would highly recommend this dealership to my friends and family.

Paulwilson1

Mar 13, 2016

The people we worked with were very responsive to what we wanted in terms of purchasing a new car. They exceeded our expectations when purchasing our car.

Zoey32

Mar 10, 2016

Came to the dealership with my friend for the first time and Ron was our salesperson. Thank you Ron for the great customer service! I will definitely recommend my family and friends to see Ron. He took great care of us! Thanks again Ron! Love our new car!

Mom of 3 boys

Mar 7, 2016

This is a great dealership! our experience was a wonderful one! Thank you Nana! The sale, finance everything about was simply great! Definitely will be recommending this dealer ship to all my friends and family! Lovin my New Honda Accord!

Eric

Mar 7, 2016

Steve help me out in finding the perfect car, very courteous, and honest. Then I was help by Michael thru negotiations, very profesional in introducing the car and every features, and Juan who taught me about the satisfaction from the deal and makes a lot easier to come out feeling good from the experience. Over all excellent customer service.

Rlmedic352

Mar 5, 2016

as soon I stepped off my car I received nothing but great costumer service. Honda really worked with me in getting what I wanted. Rocendo villagomez did an excellent job in explaining everything.

New car shopper

Mar 3, 2016

I was shopping for a new car, and went to this dealership because I was interested in the HR-V. I was lucky to have met Joal who was a great guy to work with. He was extremely patient in helping me receive the deal that fit my budget. Also picking the right color. I would definitely recommend this dealership to my friends and family, and Joal as their salesman.

Merleeen025

Feb 26, 2016

I was helped by Irvin, he was very polite and helpful as soon as we got here. He assured me that I would leave happy, and that he would do everything he could to get me the car I wanted in my price range. I would recommend this dealer to any buyer because everyone is so helpful and understanding. Ramiro was also very helpful and reassuring of me being a first time buyer.

Luerica

Feb 25, 2016

As a first time buyer I must say my experience with Honda of riverside was a very good one. I had gone to other Honda dealers but was not happy because the salesmen were so pushy and non-willing to work with my budget. So much that even one of their managers said "oh forget about this car, how about maybe a used car?" This was my fourth visit to a dealer. So when I came to Honda of riverside I was a bit nervous for the outcome, little did I know it would be wonderful! I was met by Joal Uribe Alamo, I explained my previous expo wrenches to him and he was very appologetic, I also told him my financial situation and he was very understanding and willing to help. He never made me feel that the car I wanted was out of reach. After negotiating and some input from his manager we both reached to an agreement that's was affordable for me. I was able to get the car I wanted! He did not push me to get another car or try to change my mind. He also made sure to go over ALL the features in my new car very diligently. He made sure I left feeling comfortable and with no questions. If you ask me I would recommend this dealership to EVERYONE. They are kind, professional, and best of all very understanding and willing to help, with no pressure! What more can you ask for. Thank you so much Honda of Riverside, I couldn't be happier with my new purchase!

Sherry G27

Feb 22, 2016

Michael Gonzalez was very helpful in explaining all the details about the different cars we wanted to test drive. He helped us out a great deal in picking out the right car for us and Devin & Nicole were also very helpful in completing the sale and making it as easy as possible!! Thanks Riverside Honda!!!!

Kaikrazy12

Feb 19, 2016

Great customer service. James and Nana treated us great and provided great information regarding leading vs purchasing. Great experience. I would recommend this dealer everyday!!!

Letty

Feb 11, 2016

Thank you Ron for following up with me and reminding me that I need my service !! I would of definitely forgotten you guys are awesome !!

myxlpyx

Jan 19, 2016

they tried to rip me off for 3250.00 do not trust these guys . they will say anything and then lie later and say they never said that. almost all they have is bad reviews on yelp. stay away, don't trust them

Patrick

Dec 8, 2015

The salesman and floor manager and finance lady were very friendly and made me feel welcomed. My salesman helped went above and beyond to help me find my drivers license. The floor manager understood my situation and and made me feel like he was a friend. The finance lady was very nice and was a Dodgers fan. That sealed the deal right there.

Gary

Dec 7, 2015

Paul Hamilton, What a job he did,went the extra mile when he did not have too. All businesses need this type of person in their service and sales departments.

John

Dec 7, 2015

Didn't try to sell us needless add-ons. You honored your quoted internet price which other dealers had a hard time doing.

Kaitlyn

Dec 7, 2015

Communication was clear, sincere and helpful. Associates catered to my wants and needs inside a vehicle along with the entire car buying process. Great work!

Lianna

Dec 7, 2015

Scott Brady and Katy Moreno were outstanding in their customer service. My car was done quickly and sparkling clean when I picked it up. Thanks riverside Honda!

honda57

Oct 5, 2015

They called me to make an appointment for a airbag recall and then when I arrive there, they tell me that they didn't receive the part and can't do it that day. They should've had the decency to call me an tell me not to come in rather than make me drive all the way out there and then telling me about it. On top of that, since I was already there, I asked what the price of getting my tires rotated was and the lady there tells me that it is $89.99. So I choose not to do it and then come home to find that they have a coupon to rotate tires for $19.99. I'm pretty sure the lady just lied about the price because I highly doubt that their coupon and standard price would be off by $60.

Sisco

Aug 27, 2015

What a joke by the floor sale person.. Call me anytime ask me and I'll call you back what a lie.. Oh yes leave your car for six hours find away home if you live more than ten miles. Don't get your car tinted over there, what a misstake I made. The guy is a.jerk... He sloppy he does a bad work leaving lint in the film. He does not do quality workmenship. I had to go somewhere else to get the work done. And glad I did. The told me they would reimburse me to replace the film. I'll never buy another car over there. No trust in there vender. They recommended him to us there as part of a package. Dum the guy I went to is the best and the film is the best.. Quality is key :-) never believe everything Honda of Riverside sales you. But I did get a good deal on car and trade in.. Thanks to the owners son and sales manager. Reason for visit to redo rear window tint... Plus they don't tell you when they make a appointment a ten in the morning it's going to take six hours. More than 10 miles find your way back. If you live 15 miles they make it hard. Just bad business to customers.

ripdOff123

May 12, 2015

Went in for a lease special, and they changed the price and misled me. This was my first lease, and wasn't fully aware of all the financial terms. I had the exact terms on the lease special printed out, and they still gave me another price. When I showed this to someone, they concluded I was ripped off.Took to finance manager, and he yelled at me and called me a liar. This place should be shut down on customer service alone. I've never experienced such rude, hostile, disgusting behavior as I have with their finance manager. I will never shop there again, and I will tell everyone my story! You can believe that!

Suresh Kanade

Oct 5, 2014

Resp.Sir,I have gote 31.09Km/L average by your honda Amaze On Highway Driving.Thanks For Honda Manufacturers & Technical Staff.

krfinley95

May 21, 2014

If you're looking for a Great deal with fantastic service that goes above and beyond, stop over to Honda of Riverside you'll be glad you did. They made my car buying experience relaxed and pressure free. Their friendly sales and finance staff were very helpful and upfront in answering all my questions and explaining everything to me. I have no regrets and could not be happier.

antonioosiris1965

Apr 25, 2014

La calidad del servicio y el trato profesional y humano de estos excelentesasociados. Claro que recomiendo este dealer. Estoy considerando la compra de un auto mas.

Pboross

Nov 17, 2013

Words cannot express how happy and pleased I am with the service I received at Riverside Honda. Devon, JR and Juan are the best and worked very very hard to get us a good deal. Thank you so much for your continued business!

RiverCar

Nov 8, 2013

Thanks to J.R. Nguyen! Great service. Great price. Very friendly. Willing to help. Easy to work with. Would like to recommend this dealership to friends.

tesiawebster

Oct 24, 2013

They had me drive around in a car for 2 months before realizing they couldn't finance it. Gave me back a filthy trade in and I have to hound them for everything. They did not communicate anything with me. Any time they said they would do anything I either ended up waiting in the lobby for two hours or had to call constantly. And Don was rude and blew off all of my complaints. They all acted like it didn't matter because they worked for Honda and they weren't going to lose their jobs.

colivo

Aug 25, 2013

These two gentleman were very helpful and really went to work for us so we would walk out driving our new Honda. This is our third Honda and we are extremely proud to be driving it. John and Julio, made us their priority to make sure we got what we wanted and we didn't make us feel pressured. They understood our needs and wants and went to work for us. I hope that the service department will be as inventive as your sales team, which I am sure they will. We look forward to working with you and Riverside Honda in the future. Thank youCynthia and Joe Olivo

Summers1956

Aug 20, 2013

Devin Traylor went over and beyond to meet my needs, very catering. My concerns was his concerns, and it was a very warm day out,, but he did not waiver a bit to show me what Honda had to offer me and of course my needs, being I have been a Toyota girl forever!!!! Juan as much was easy going and made me fill confident this was the right car purchase. The entire crew even the person who explained the financial aspect of it she was amazing and professional.I will be referring others to this particular Honda dealer!

ElizabethLunaPhotography

Aug 15, 2013

This is my 3rd car now that I have purchased from Riverside Honda and I have been beyond happy with their overall service!! I've had the pleasure to work with the same sales agent as well!! His name is John (primo) Flores.. He is down to earth and treats you like a friend not just another $ figure. And he is honest as they can come! I will be back for my more cars I am sure and will definitely refer more people over. I also love that he does whatever it takes to make me a happy camper I received free tint for the new ride and all.. LOVE this place and I adore my new car... I've read the other reviews and sadly you can't make everyone happy but I know xxxx well they did everything in their power to make this girl happy!! I am sure they did there best to make others happy too. So don't judge them to quickly folks.Best regards from a happy customer and returning one!Elizabeth

vforbush

Aug 4, 2013

We has a very good car buying experience at Riverside Honda. It was a low pressure experience, and We were able to work with Omar and Jose until we got the price we wanted on our new Civic. We are very happy with the experience and would recommend Riversid Honda to our family and friends.

mikeykha

Jul 14, 2013

Easiest car buying experience i've ever had. Period. Everyone was pleasant, knowledgeable and never gave me the run around or wasted my time. I was in and out of there with my new car at the price I wanted. Even the trade in process was simple. Highly recommended.

TDiaz

Jul 6, 2013

Just purchased a CRV with some nice extra items...sun roof, fog lamps, etc. I did several months of research online and visited 3 different Honda dealerships. One was clearly (head and shoulders) above the rest...Riverside Honda. I read that they've won the "Governors Award" four years in a row. They are the only Honda dealership in So Cal that has accomplished that and today I found out why... They answered every question in a professional manner. That answer was followed up by another piece of information that was directly related to the same topic (re-sale value, interest rates, safety rating, options, etc.). The entire time I was going through this process my salesperson AJ was courteous and confident. I never felt forced or rushed in the entire process today (7/5/13). As my wife and I were sitting down with AJ and Juan (our finance rep) we were discussing how much to put down on our choice (and yes, they have a huge selection of cars). When I mentioned to my wife that we might be able to get a better interest rate (every dollar helps) Juan informed us that he could lower the initial low rate they offered! He offered us a rate that beat our credit union (Altura)! I was surprised and happy that they were will to go the extra mile for our business. It pays to shop and compare. On paper and online they had the best offers advertised. What really caught me off guard was the service, selection, price and professionalism at Riverside Honda. I know this post seems like a bunch of bull, but it's not. The next time I buy a car Riverside Honda will be the first place that I come to.

Nearp

Jun 25, 2013

Great service. No pressure. Clear on the details. I felt like they actually were working to make the price with in my budget. I am happy with the service and love my new Honda. Would send family and friends here

simonxy

Jun 16, 2013

We went there yesterday trying to get some info about our next new family car lease after our existing lease mature in a few months. But ended up driving one back home. This probably happens often, what's unique about our experience is that we met some really great people who helped us sort out our problems and meet our requirements. Mike Nino spent most of his afternoon with us, patiently walked us through new models, features and buying options. His honesty and sincerity moved us to the final deal. We really like him! Through the boring paperwork process, Don made us laugh many times. He is an amicable gentleman! Julio's quote spreadsheet is excellent, saved both of us lots of time. Now we have a new Honda Pilot, and feel an upgrade in our driving experience. Thanks Riverside Honda!

John Jr.

Jun 9, 2013

When we got to the dealership we found that the price quote included discounts for recent college graduation and for current military service. Unfortunately I, like most potential customers, did not qualify for these discounts. This added an additional $1000 to the quoted price. If they had told me in advance it would have been no big deal. There was no reason for them to use this gimmic as the bogus quote plus $1000 was a fair deal. When they finally gave me the real price they said that to get this price I had to finance through Honda at 3.9%. If I got the 0.9% that was originally quoted, it would add another $1000 to the price. I was told by 2 sales reps and the finance person that I could pay off the loan after 3 months with no pre-payment penalty. WRONG! The contract did have a pre-payment clause. We'll see how this plays out later on. I'm still undecided as to whether I would recommend this dealership to a friend. I believe that all dealerships are pretty much the same but this one had the car that we wanted. Bottom line is that we got the car we wanted at a fair price but we're still not sure that it was worth the hassle.

FilibertoG

May 31, 2013

Did little to help find me a deal, gave me a high interest rate and changed the monthly payment at time if signing the contract

honda owner

May 14, 2013

Bought a new car from here with a pre-approved bank loan. The manager was extremely rude because I would not finance through them. Mainly because they failed to match the rate for my pre-approved loan. However the rest of the staff was very helpful and friendly. When i received my car, it was missing a piece in the center console and was scratched (new car). Now I have to go back to get it fixed.

thoainguyen921

May 3, 2013

the staff is very professional, courteous, and very helpful. I had a very good deal . I would recommend to relatives and friends to the Riverside dealership .

rkamalii

Mar 19, 2013

Had a fantastic experience dealing with Omar and Ed when purchasing my new Honda. They were very patient and helpful and I didnt feel pressured into purchasing the car.

Steve1281

Mar 10, 2013

I am at the dealership now writing this review as I am waiting to take delivery of my new 2013 Honda. I had visited a few dealerships before Riverside Honda and everyone was telling me that I wouldn't be able to get financed. I almost gave up hope but Ramiro was very patient with me and didn't treat me like a criminal because of my low credit score like the others did. I really appreciated that and the honesty. I had read a few reviews about Riverside Honda that made me skeptical, but my visit was the best buying experience I have ever had, truly! They got me pre-approved and in and out fast from the finance office. The finance manager was sweet and explained everything very well. I would recommend this dealership to anyone, but especially if you have challenging credit issues like myself.

LosDodgers7774

Mar 10, 2013

I just traded my 1999 Honda accord for 2013 accord. Was very well impressed with the salesman and floor manger, both helped me get a great deal. Walked out happy and very satisfied. Go TEAM RIVERSIDE HONDA!!!!!!!

jhpayne34

Mar 10, 2013

Both Omar and Eduards made me feel some comfortable with my choice. They took their time to make sure that I loved the car I was purchasing. It's rare that you find people that truly care about what the customer wants, but Omar and Eduards are great examples of what it means to put the customer first. Thanks guys, and get ready...my family is coming to you guys next!!!

ihonda5

Mar 7, 2013

Well, I think this is a very good car dealership not only among Honda, but all cars, the service was so nice and smooth, this was my brother.s and me first visit, and I felt like the staff they know me, and know what I am look for to buying, everybody I dealt with was so helpful and understandable.There were many costumers at that time, not sure because it was a weekend or because people really they like this place, I am sure the later is the reason.I feel everyone was so honest regarding the price of the car that I was dealing on (Honda Insight), that's why I had a very short conversation about the price, the reason I am saying this is because I already know the prices, I have checked, so many sources and websites and have had a good idea about the prices.I would like to thank Dolares for her honesty, and Julio the-wise man-for the great help, and Anthony for his patience about the down payment and everyone there.I totally recommend this dealership to anyone who likes to buy a Honda or any car.

redeyedspy

Mar 7, 2013

I met the salesperson, Dolores, as soon as I arrived. I told her I was interested in purchasing a new car, either a Civic or a Fit, and we walked through the lot to look at what she had in stock. Soon enough, I test drove a Fit, loved it, and we began the paperwork. I qualified for the Dealer's special, .9% financing for up to 60 months, but opted instead for a 72-month payment plan at 2.99%. Dolores and the Floor Manager worked with me to get the price I wanted (as well as the monthly payments, though we focused on overall price at my request), and they didn't give me a lot of hassle; they didn't insist that I buy the extras that I didn't really want and/or need. Signing the paperwork was quick and painless, and I was in and out of the dealership in a couple short hours. I felt comfortable throughout the experience and I will go through the dealership for future services & purchases. Overall, I'd highly recommend checking out Riverside Honda, and be sure to ask for Dolores! She's amazing.

firewife59

Mar 4, 2013

We purchased a new Honda Pilot on Friday, March 1. We had previously visited the dealership about 2 weeks earlier and had spoken to Omar Fonseca regarding the Pilot. He was informative and answered all our questions at that time, but we were not ready to buy on that day. Omar was professional and did not high-pressure us. He took our name and number for a follow-up call. He did call, but I told him I had a family matter and was very busy. He was so professional and said he would not bother us at that time. We liked him and wanted to give him and Riverside Honda our business. We came back into the agency last Friday and asked for him. He immediately remembered us and our name! We dealt with he and Danny and felt we were treated with respect and courtesy even during the "negotiation" phase of our purchase. The dealer personnel were all extemely courteous and helpful. We will refer any of our friends to Riverside Honda and especially, Omar Fonseca. Joe and Donna Ingalls

sonolady

Mar 2, 2013

I just bought a 2013 Honda Civic from Riverside Honda. I was immediately impressed how friendly and helpful everyone that I came into contact was. I was using the USAA car buying service and had been to 2 other dealers closer to my home and neither would honor the pricing. My sales associate, Devin not only gave me the price I wanted, but was able to include some accessories. He was polite, respectful, and very knowledgeable of his product. At no time was I ever pressured. The entire purchasing experience took less than 2 hours. I would recommend Riverside Honda with no reservation.

wyztchr

Feb 27, 2013

They bent over backward to sell me the car I wanted at the price I could afford. I would totally recommend this dealer and the salesman, Primo.

lakerpacfan

Feb 25, 2013

I just bought a 2013 Honda Pilot. I'm a person who Yelp and Google's everything. I did months of research to find the best deal, best dealership, and best customer service. After watching Kobe and the Lakers destroy Dallas, I was pumped up and ready to buy a new car. I live in Rancho Cucamonga so I past two other Honda dealers to get to Riverside Honda. Besides my research I put on my poker face thinking I was going into a high pressure dealership like many that are. Boy I was wrong. Walking up to the door I was greeted by a car salesman name AJ. Its was almost meant to be. With AJ's professionalism I was impressed. Being in the medical field doing patient care I value a strong work ethic with a personal touch. AJ is just that and more, his name should be A+. He lead us to the right car without asking he priced the car to the exact dollar amount that we wanted. It sounded to good to be true. I was waiting to sit down and everything would change. I was wrong again. This is where Anthony stepped in. My wife is 7 months pregnant so money is tight due to our new baby room ect... We told Anthony our situation and our budget. Anthony worked the numbers found us a loan and a great payment. Guess what we are home with our brand new Pilot. On our way down my wife and I said we are going to be here all day. So we brought a sack lunch jk. No lie less then two hours we found the right car, test drive the car all around Riverside and got financed, and had all the paperwork done. We sit in movie theaters longer then that. What a great place I always wanted a Honda and now thanks to A+ AJ and Anthony we are driving around like happy campers. What a nice car. Thanks again Anthony and AJ my personal Honda dealer see you on our first oil change and when we buy our next Honda. Thanks alot The Curry family.

veryhappy114

Feb 24, 2013

The first trip went well, and we set up to return to see Kirk and probably buy a Honda Accord. First, however, I checked this website and saw several bad reviews. Although I was hesitant to return, and ready to walk at the first sign of a bad experience myself, we went back anyway. The staff was great overall, with the possible exception of a second salesman who looked like he was trying to poach us away the first one. Otherwise, just a great experience. We got a great price, the exact car and color we wanted, and no hassles or "surprises" like some other reviewers have said. My guess is that this dealership has become aware of the impact of social websites and reviewers, and they really made a change. Probably the best experience I've had in buying a car. Highly recommend Kirk and Henry as well. They were knowledgeable, professional, and remembered all the details from the first visit and phone call.

RussellTy

Feb 7, 2013

Sales experience can only be described as horrific. Three and a half hour marathon argueing over price supposedly given by USAA buying service. Sales person after sales person kept coming over and asking me to agree to a total finance charge and monthly payment with no breakdown of what the price included. Was told Honda Finance would not agree to interest rate advertised because price from USAA was so low. Only upon walking out of the dealership did I finally get to see the finance person where I found out they had added $750 to the price for Gap insurance. Finally got the deal I was told would be ready upon arrival. Skip them if at all possible.

jbraaten

Jan 29, 2013

Rosendo was awesome! Very knowlegable & helpful. He was big influence to my decision. Will send family & friends to Riv Honda. THANK YOU! Lov my CRV

Chansukhan

Jan 21, 2013

This dealership provided world class customer service for me. I contacted them through the phone and was able to lock on a deal through my credit union rep and the dealership's sales rep. Upon showing up at the dealership almost everything was done except a few paperwork with my info and financing. I have had the worst experience with Rock Honda in Fontana, Ca where the sales reps were less knowledgable and not quite as friendly, however this was a totally different experience when I purchased my vehicle from Riverside Honda. I truly recommend this dealership to anyone that is looking to purchase a vehicle.

billo786

Jan 19, 2013

I wanted to buy new Honda Accord. Their internet department gave me the lowest price so I decided to give them a try. They greeted us very well and I really liked that. They were happy to know that I was going to buy new accord from them. However this happiness soon changed in to a generalized gloom from top to bottom when I announced that I would like to trade in my 2007 Camry with them. They offered a ridiculuous price ( 5000 less than KBB) on my car and I had to walk out. They used cars sales represantative was rude enough to tell me that his main interest was in selling his car not buying car. I would not recomend this dealership.

bongojim

Dec 16, 2012

When looking for a new car, my wife and I checked several dealerships, and auto makers. I happened to be by myself when I looked at the Honda CRV. John Flores helped me, and we drove the car to my house to show my wife. She really liked the car, but not the color, and was told they could get one in. Like most people we checked other dealers, price , AAA, Costco, etc. My wife and I came back and drove another car before the car we wanted came in. This one had similar features to the one we bought, so we got to see first hand what we wanted. John helped us again with this one, not knowing if we were going to purchase one from this dealership or not, he was always helpful with any questions we had, and was very knowledgeable about the vehicle. After deciding to buy the Honda CRV, my wife and I decided to purchase this vehicle from Riverside Honda, based on our experience with John and the sales crew. They got the car in for us, just what we were looking for. I want to say to them thanks for the patience they had with us in making an important decision on this car. After we purchased the vehicle, john spent over an hour with us explaining all the features, and setting up the items my wife and I needed help with. I'm sure we will buy a car in the future from this dealership. I would recommend them to anyone buying a new car.

Screw Them

Oct 8, 2012

Service Dept is very pricey and overcharged! Avoid any Honda Service Dept! Go to license mechanic shop and they do excellent work for much less service fees than this Riverside Honda and any Honda places.Service Dept is just as bad as sales people! They're in for huge profit! Service Dept charges $110.00 per hr Watch out!

Penny chua

Jul 8, 2012

Spoke to the online honda consultant online , went to the dealership and wrong car was showwn. Was gonna return to the delership again and deak manager said car is no longer available. Rude and offered no reason - terrible customer service and ive never seen such unprofessionalism!

Roanderson

Jun 10, 2012

DO NOT BY A CAR FROM THESE TRICKSTERS!!!!! I came in on the weekend to look at a 2012 white Accord EX-L...The car was for my wife, and I wanted it to be a surprise...I planned on putting $20,000 down with the remaining at$10,000 financed....My credit score was well into the 800's so I knew I would qualify for Honda's .99% financing......I had my checkbook in hand and was ready to go....First of all, they shuffled me through six different salesmen....They tried to sell me every car EXCEPT a 2012 white accord EX-L.....We drove around all their lots and learned that they didn't have that car there....Of course, their HIGH PRESSURE sales tactics caused them to try and get me signed right away....We made a deal for $20,000 down and $175/mo for 60 months (.99%) including a military discount......We shook hands on that deal and they said they would get the car from another dealer within 45 minutes....Luckily, the thrid salesman hand wrote notes of the above terms.....Of course, the sixth salesman brings me a sales agreement for $280/mo.....After he unsuccesfully tried to convince me why we should change the deal, I began to walk out --- of course, with two of the salesmen begging me to stay and negotiate with them (even after I told them I would not haggle).....Again, they ask "what would it take for us to have a deal?" I told them to honor the original terms --- $20,000 down and $175/mo for 60 months.....After several minutes, the sixth salesman came out and said "we have a deal." They rushed me into a room to start signing papers, but I told them I'd like to see the car first --- they said that I would need to finish the paperwork and I would be able to "examine" the car before I took possession of it (that was nice of them ;-( ).....As the signing person asked for my $20,000 check, I saw the edge of her computer screen....It showed that they moved my financing up to 72 months without telling me.....They also moved me to 2.99% financing from .99% without telling me......I don't know what else to call this other than straight "fraud." However, I did enjoy being called "unreasonable" by the salsemen as I left the lot --- one of the salesmen practically grabbed onto my car as I left....Then the phone calls started by the time I got home....My wife HATES this Honda dealer and has always done business with Penske....I thought I would give Riverside Honda a chance since I live and work in the City of Riverside.....Well, Honey!!!! You were right....I will NEVER do business with Riverside Honda and I will tell everyone to stay away from them.....

sanfordius

May 3, 2012

AVOID THIS DEALER I received a "new" car with scratches on bumper and fog light housing. The dealer refused to take responsibility for the fog light issue. They lied to American Honda and said that they were unaware of it. But they were. (The vehicle also arrived with extra mileage and trash inside it.) Do yourself a favor. If you live in the Riverside area, buy or repair your car at a more honest dealer, such as SPREEN HONDA in Loma Linda.

jbolton04

Apr 29, 2012

Well, I went in to buy a brand new 2012 Honda Accord EXL-V6 With Navigation Black/Black. I got an incredible deal and a great purchasing experience.

Miltg360

Apr 7, 2012

Drove to the dealer to buy a new car. As I walked up I asked for a price on a car that was sitting outside a 2012 Honda Civic Si. Sales rep Chris responded "do u even have the credit for that?" and then he walked away to talk to the other sales people. I was seriously offended if it wasn't because I was serious about buying a car I would have walked out. I felt like I was discriminated against because of my age and dress apparel. Keep in mind they're selling Hondas affordable cars not Mercedes or BMWs. So then I was completely ignored I asked the group of sales rep if any one wanted to sell a car and One of them stepped out of the group walked me around with a bs tour of the lot and took me to AJ. As I walked around u can hear the sales reps mocking me because I asked "if any one wanted to sell a car" I was furious. I explained to AJ what happened and he Inderectly said its because my apparel wtf? I pulled out my down payment and asked do I really have to show u this in order for you to take me serious. Thats when he showed me around and picked a car. When the negotiation began they saw I had excellent credit and Julio the manager was apologetic for what I went through but still insisted on insulting me with the offers he was giving me. Finally I didn't buy the car I walked out because there was no way I was going to give them my business. I'm only 22 years old I know I'm going to be buying multiple cars in the near future but never from this dealer ship. FYI I just bought a new 2012 Si and New Civic Ex from different dealer the next day. NEVER EVER GOING TO THIS DEALERSHIP AGAIN! WORST PLACE EVER! TAKE YOUR HARD WORKING $$$$$ ELSEWHERE!

ressleresther

Mar 11, 2012

I drove 1 1/2 hours each way because I was told that the model and color I wanted was in stock. When I got there, I was told that it was no longer available (after confirming that it would be there). After requesting to see the manager, I was kept waiting, and finally ignored completely. I then wrote an email to the owner of the dealership, and he ignored me completely. Horrible experience, would recommend to stay away!!

mortiz8234

Nov 13, 2010

LOWEST QUOTE THROUGH TRUECAR.COM OUT OF 27. I WAS VERY HAPPY WITH MY TRADE IN VALUE. WITH LOW PRICE I COULD AFFORD ALOT MORE OPTIONS. JULIO DID NOT GIVE UP ON ME WHEN I WAS NOT WILLING TO GIVE AN INCH. EDUARDS WAS VERY FRIENDLY AND VERY PROFESSIONAL. WITHOUT HIM I DOUBT I WOULD HAVE BOUGHT THE CR-V THERE. LASTLY, JIMMY B IN FINANCE IS THE GREATEST. HE KNEW HIS JOB VERY WELL, THE ATMOSPHERE THERE VERY RELAXED AND COMFORTABLE. I WOULD HIGHLY RECOMMEND THEIR INTERNET SALES TEAM. WE DROVE 71 MILES AND THE DRIVE WAS WORTH IT.

esmithef

May 9, 2010

NEVER work with dealer again. The internet rep Stacy Ybarra quote me a new 2010 Odyssey EX with a very good price. And she also said they only had one in stock, so hurry up. I dropped everything I was doing and drove up immediately with my family from San Diego. When we got there, Stacy did come down to meet with us briefly and confirmed the price she quoted then left. But after test drive, the sales manager Daniel V, who is a complete jerk by the way, told me the price is actually $995 more because they added some coating to protect exterior and interior. Tried to talk to Stacy again. She did not have the guts to meet with me again. She just claimed she did not know which vehicle was added with special coating over the phone. But they only got ONE in stock. While I was there, I also saw the owner almost got physical with two customer. I decided that was enough for me and left.Life experience tells us that car salesman is supposed to play tricks to make more money from you. But this dealer apparently has sunk to a new low by being a plain liar.

jenniferlee977

Nov 6, 2008

They quote me a price on a brand new 2008 accord LX 4 door over the phone. But, when i got there, they change their mind and want more money for it. Very bad attitude from the new car sales manager. Will not recommend this dealership to anyone at all.

pomonawrx

Feb 24, 2008

First of all, I did NOT buy a car from this dealership. However, when I was asking around for price quotes on the internet, Riverside Honda had the BEST price quote out of 10 dealerships around Southern California. They didn't ask me to come in or the whole "we don't give a price over the internet/phone" line. The quote was quick and low.I would recommend anyone to ask for a price over the internet at this dealership!