Ron Westphal Chevrolet reviews

Brandon Fairfield

Mar 15, 2016

Went to the dealership to look at purchasing a new car. Danny helped us pick out the right car and made the process painless. Danny helped us set everything up in our new car so we didn't have to. He was not pushy at all and didn't try to make us buy something we didn't want. I would recommend him to anyone.

gbf4l01

Mar 3, 2016

Shaun is young but very knowledgeable, he truly went out his way to make our dream SUV possible. We shopped around and were disappointed. They have gained our respect, and I will refer them to all my family and friends. Once again I am truly grateful, for this pleasant experience.

emmanuel

Mar 2, 2016

We walked in without an appointment or anything and they still took care of us with no problem. Michael Wiley helped us find the perfect car, and did everything in his hand so we could take it home.

Jolene0130

Feb 25, 2016

My husband and I where in desperate need of a new vehicle and our situation was a little diffrent we needed a 7 seater vehicle. Our only option was the traverse. We went in talked to Danny and left with a 2015 traverse that night. Woke up the next day with a bad feeling in my stomach like we did the wrong thing. After looking at everything financially we realized we made a mistake and need something with a smaller payment. After a couple days we walked out of the dealership with a 2012 Chevy traverse in our price range. Danny and the general manager bill did everything they could to make sure we where happy. I can say they where very helpful and I would recommend Danny to anyoneml.

Jslavik245

Dec 19, 2015

Rich was great, never pushy, listened to exactly what I said I liked and did not like. Warm, friendly and great sense of humor! Everyone was extremely polite and accommodating. I would definitely recommend this dealership.

Charles

Nov 6, 2015

After my first experience today at Ron Westphal Chevy, I can highly recommend this dealership. Their sales and management staff was so undeniably easy to deal with! General Manager Bill Houlis was a pleasure to work with, as was "Big Mike" and my sales consultant Shaun Nichols. I asked for the "best price" and they gave it to me straight away, no hassles. Shaun went through the vehicle systems with me and I must say that the purchase experience was among the easiest and fastest that I have ever had. Congrats to a great team, and "I will be back".

markv85

Nov 5, 2015

My wife and I came in knowing which car we wanted. They gave us a great deal and beat the other dealership's price. The sales consultant we worked with was a nice guy and easy to work with. He was a straight shooter. The overall customer service we received was great - 5 stars. I only took off one star because we didn't get a great trade-in value. Below Kelley Blue Book. However, other than that, our experience here was great and we went home happy with our new car.

Terry Mitchell

Nov 3, 2015

My experience from the time I called for an appointment to upgrade my SUV from a 2012 to a 2016. When I arrived I was greeted at the door by Richard Graham; within an instant our conversation went to what my wish list consisted of. Richard took note of what type of vehicle I was interested in and went to work to make it happen. I was able to get the 2016 pearl white Traverse with the must haves; "remote start, heated seats, sun-roof, tented windows, V-6, caption seats, third row seating and running boards." Did I mention that the truck had only eleven miles on it at the start of the test drive. I left there very well pleased in my 2016 truck.

rlogue58

Sep 8, 2015

Robert Ithier was friendly, knowledgeable and made us feel welcome. The transaction was the quickest and least painful car buying experience we have ever had. Thank you, Robert! Highly recommend!

Magster9199

Aug 25, 2015

Shaun approached me when I got on the lot He was very polite and helpful When we were both talking about which car I wanted. Helped me out with the myself being in the military which was really nice on his part. And being 20 years old I was able to get a loan with out having a co-signer which was also nice. Over all I liked the service I got from him and I will defiantly be back for another car in the future.

slate2

Jul 23, 2015

My husband and I came in to trade his old vehicle and purchase a used vehicle. Shaun was great and made the process very simple, straight forward and enjoyable compared to past experiences with other dealerships. We appreciated the staff as a whole, everyone was very friendly and helpful. Thanks also to Dan!

nothappy

Jul 22, 2015

Thank you to Brian Crunican and Mike Kalsto. You made my day! I appreciate your efforts and will definitely let others know how you took care of me.

slockwood

Jun 30, 2015

Reta brought the Acadia to my wife's work, in Shorewood, to show it to my wife. My wife was impressed with not just the vehicle but Reta's helpfulness and attention to our needs. We bought the Acadia and are very happy with it and the service we received from Reta. We will recommend Ron Westphal to our friends.

MShell

May 26, 2015

I have been in the Aurora service center twice now, and each time I have been extremely happy with the service. On both occasions I dealt with Sergio. He is very professional and helpful. On my last visit, I had an issue with the battery. Our day was already packed full with softball, out of town family and a graduation party, and since my husband was at work all day, I requested a loaner to get me around all day. They didn't even bat an eye. I was told that the battery needed to be changed and that it we just missed the coverage on the mfg. warranty, however, they were able to figure something out and get it back to me free of charge. The service team went above and beyond my expectations!

Mark&Deanna1

May 21, 2015

Robert and Joe were very professional and had a great persona. Very relaxed and the best experience I have ever had in a buying a new car.

ck665

May 4, 2015

I had made an appointment to have 3 issues addressed and took our car in to get the work done. Rick Kruze was my service adviser and he offered me a dealer loaner as they needed 3 hours or so to fix our vehicle. I received a 2015 Cruze LT with only 2,100 miles on it and that was pretty cool. They completed all of the work and even washed my car. I have purchased 4 new Chevys since 2007 but what keeps me coming back is their service department. The manager, Mike Frantzen, Rick Kruze, Dan Gargo, and the other team members simply understand customer service. I always feel taken care of. And no, I am not a paid endorser, just a satisfied customer. Thanks guys (and the new girl)!!

F Holton

May 1, 2015

Ron Westphal Chevrolet was the fifth and last dealership that I visited. I had four bad experiences before coming here. Mike Wiley gave me wonderful service, was friendly and went out of his way to make sure I was able to stay in my budget. Some of the other dealerships in the area that I visited acted like they were doing me a favor by helping. Mike, Shaun and Joe are awesome and I would highly recommend them. Next time, I will go there first.

Pastor Merlo

Apr 8, 2015

I came in looking for a Chevy Impala and was quickly helped by Shaun Nichols. He let me test drive the car and was extremely informative and knowledgeable with this model. He was so friendly to my wife and I and had excellent customer service. He made our car shopping experience so relaxing and fun!! He helped me out in every way he could and made sure I was happy with my decision. I was very impressed with his quality of work and I definitely would recommend Shaun to anyone who wants a good car buying experience. The guy knows what he is doing. Thanks Ron Westphal!

Strikeball13

Apr 4, 2015

All I have to say, they did not seem to be all that interested in making a sale. I was in a unique situation that had me stuck in a rental car and had to find a new set of wheels. I always had to call them, Danny never returned phone calls. Had been looking at multiple vehicles, new and used. Finally made a decision to purchase a truck that was inbound, they said they would call me when they had a better idea of build date, even offered to put me in a loaner until the new truck arrived to save costs on car rental.. I called twice to check status of the truck, first time I called a week later after confirming that I could make changes to the new truck, received a call 1 day later, second time, was told they would call me back, has now been over 6 weeks and never received that call back. Oh well, they have lost a customer, made it real easy, all they had to do was what they said they would and actually have the courtesy to return a phone call. Never mind the fact I purchased from this dealership back in 2008. They did a xxxx of a job to maintain a previous customer..NOT!

Vettelady

Mar 31, 2015

Friendly and helpful salesmen and service department personnel

Jessica and John

Mar 25, 2015

My husband and I came in to look at a Buick Enclave they had on their lot. Shaun came out, introduced himself and told us what he knew about the car. He was honest with us and told us he wasn't super familiar with that vehicle but found out any information we asked about. He was professional, worked very hard to get us the price we wanted for it, and got our On Star set up. Shaun is very friendly and easy going and didn't use any high pressure tactics to make a sale. We would recommend seeing him if you're in the market for a new/pre owned vehicle. Thank you Shaun for all your help! We love our Enclave!

missy

Feb 27, 2015

My husband and I came in looking to drive a Chevy to see if we liked it- we were Ford people- Shaun Nichols introduced himself to us. He took us out on test drives and found us a car that we loved!! We needed to think about it over the weekend, Shaun came in on his day off to meet us and spend a good amount of time with us so that we were happy!! He was honest and always looked to answer our questions! I have been in sales over 20 years and I never felt pressured with Shaun!! I might even hire Shaun myself because I loved his work ethic and honesty!! Come see him if you need a car!! Very professional!!Missy and Jim Binkley

iowacountrygirl22

Feb 25, 2015

Shaun helped me out to find a new car. He helped me figure out my finances, he took his whole day to just make sure I would get financed, and be able to walk out with a vehicle. If it wasn't for him and is manager I would still be stuck with a really crappy car that isn't reliable. Shaun is a kind and friendly, and funny person, he genuienly cares about your needs and he is easy to get a long with. I would most certainly go back and get a vehicle from Shaun.Joe marozas he is the sales manager he did everything in his power to get me approved as well, he called every bank, he talked to every banker he took time out of his schedule to get me in a safe and reliable vehicle. He has helped me these passed weeks and I wouldn't go to any other people. All they want is the best for you. I am truly happy with everything and the two there!!

Patti

Feb 17, 2015

Buying a car is never my favorite thing to do, but it was necessary because my car had just been totaled. Brian was very good about making the whole process as easy and quick as possible without being overbearing. He paid attention to what I was asking for and did not try to talk me into more than I was comfortable with. I would definitely recommend him to friends.

Brett

Feb 12, 2015

We are very happy with our purchase, and very happy with our salesman. He was very helpful and knowledgeable!

E Ris

Feb 5, 2015

Great inventory with the trims that I want. The sales team works together well to give good options and fair prices. After leaving the lot, the service continues.

priusbuyer08

Jan 31, 2015

Recently purchased a used car for my high schooled teenager. The experience was very smooth from contacting through internet from car search, to visiting Brian Crunican to close the deal. These guys understood what I was looking for, absolutely no pressure to upsell, and gave me a very fair price for the car. Brian went above and beyond with his service, especially considering it was a low price, used car. I highly recommend Westphal Chevy and Brian.

Woody

Jan 28, 2015

I received a promise of free car washes for the life of my new 2013 Chevy Silverado when I purchased it and so far, I've had no problem with the service department fulfilling that promise or taking care of scheduled free maintenance when I bring it in. They even make an effort to accommodate me when they are extra busy. Thanks.

NewCar

Jan 21, 2015

I recently purchased a 2015 Chevy Malibu and I had a great experience. Mike Wiley was very knowledgeable, friendly and easy to work with. He knew his product well and I feel like I paid a good and fair price. Mike told me he was a no-pressure guy and he was absolutely right! I never felt any pressure during the entire car-buying process. Even though I arrived later in the evening, Mike took the time to explain everything and answer all the questions I had. I did not feel rushed at all. My interaction with the sales manager, Joseph Marozas, was also positive. Overall, I am very happy with my car and the service everyone at Ron Westphal Chevrolet provided.

dsmwg

Jan 13, 2015

We bought a 2014 Impala through Mike Wiley and Bill Houlis. There was no haggling. The price was fair. They were both professional, knowledgeable and went out of their way to make us feel comfortable with our purchase.

Butch

Dec 20, 2014

Mike Wiley helped us through the entire process when we bought our car. We decided on a 2014 Equinox. He knew the car inside and out and fully explained all of the features so that we understood them. On top of that he was very friendly and made us feel like we were family from the very beginning.

evie.givens

Dec 14, 2014

He really took care of my family when we came I'm and got out 2014 Captiva. He was very nice and respectful and I would definitely buy from him again.

lynae1994

Nov 27, 2014

We walked in to renew the warranty on our 2010 Equinox that Brian helped us purchase (our first vehicle) and ended up walking out with a brand new 2014 chevy cruze. Brian is absolutly amazing at what he does he helped us with both our purchases and i don't think i could have asked for anyone more friendly. When ever we go in for service weather it be oil change or a car wash Brian always makes sure we are happy and our vehicles are 100% A great big Thank You!!! I love my CRUZE!!

Malcolm Abel

Nov 27, 2014

This was my first visit to the dealership. I needed service due to a factory recall. The friendly demeanor of multiple service staffers was impressive. I am in awe of what an extraordinary listener was Dan, who interviewed me upon arrival. He was working conscientiously at the computer while I babbled about my concerns. Yet he later showed that he heard every word I said. The operation was impressively efficient as a high number of vehicles was entering and being worked on when I arrived at 1:45 PM. When I returned two and a half hours later, Dan jumped to offer to fetch my car for me so I would not have to go out to find it. Additionally, I was impressed at how quiet the place had become, indicating that their extensive staff had dispatched a high volume of work efficiently. The work done on my car appeared to be a very comprehensive installation of multiple parts. Highly recommended..

izzyvazquez

Nov 24, 2014

Being new to the area and looking to purchase a car I was pleasantly impressed with Ron Westphal dealership. Brian Crunican took very good care of me, he was very helpful and knowledgeable with the car I was purchasing. I was shown all of the nice details with the car and all of my questions were answered. I did not find Brian "pushy" or assertive, he was very willing to help and give me the best deal possible for my situation. I was made to feel comfortable enough to walk in at anytime to ask for his specific help or just to say HI! I truly am thankful for the time Brian spent working with me and would definitely refer Brian and Ron Westphal!

Aerofan40

Nov 14, 2014

I bought my Cruze from Ron Westphal in 2013. With it came a certain amount of free oil changes. I usually always change my own oil but I figured what the xxxx. I have had no problems when I brought it in the numerous times and things went pretty smoothly overall. I had my last free oil change done there about 3 months ago. My car had alerted me to change the oil so I bought the oil and a filter. Since I haven't dealt with this particular filter my boyfriend assisted me in the oil change. He got underneath the car and before even touching a tool he quickly told me the drain plug is stripped. It was completely rounded. I got underneath and also noticed this. We were able to get a new drain plug from Ron Westphal at GM. When my boyfriend went to take the bolt off, he told me he couldn't get it off. Now my car is at 0% oil life and I was getting upset. The next day I went into Ron Westphal Service Department and I never got the associate's name (he wasn't wearing a name badge) who helped me but he asked what I needed. I told him I needed help getting the stripped drain plug off. I explained that I have ONLY ever taken it to Ron Westphal to get it changed and it's completely stripped. From that moment he had an attitude and said, let me take a look and drove off. I went inside and waited about 5 minutes. He came back in and said "so what do you want to do?" I said "can you get it off and put the new one in?" He said, "so you want an oil change?" I said, "Will I have to pay?" He said, "yes". "I said I don't want to pay so no I don't want an oil change." Again he said, "so what do you want to do? Did you bring oil?" I said, "yes and a filter it's in the back seat." He said "so you want us to use that to change it?" I said "will it cost me anything?" He said "About 11 bucks." I said, "I don't want to pay anything, Do you think it is fair that I have only ever brought it here and it is stripped and now I have to pay money because of that?" He said "How do I know you didn't strip it?" Ignoring his extremely rude question, I said "I don't think I should have to pay so what other options are there?" He said, "we can take the old plug out and put the new plug in and you can drive it home" I said, "I don't want to drive it home with less oil than the recommended amount." He said "fine, what if we topped it off after we took the plug out" I said, "fine." He was extremely rude almost from the moment he greeted me and was very quick to place blame on me. My father has been a mechanic for 30 years, I know how to change oil and to be accused that it was my fault was so disrespectful!! I felt that because Ron Westphal stripped my plug they should have at the very least comped me the $11 and used the oil and filter I brought because of the fact that I had to drive out there because of their mistake. I have had family members come to buy cars here and I will be sure to tell them not to use the service department there. I won't be back at Ron Westphal which I'm sure will make the associate who "helped" me there very happy since he couldn't get me out of there quick enough.

bobschaefers

Oct 21, 2014

The service department has always been great. This last experience just blew me away. There was a mishap in my schedule. Rick and Dan are always the best at squeezing me in. The repair was for one of the recalls and the one I had was a time consuming ordeal so, I told them that's ok it's my day off. When I got the call that my car was ready I saw that they repaired both recalls and was very grateful that I didn't have to make another appointment for the second recall. I'll always come back for any car repairs and maintenance as needed. Thanks again

Stevendouggie24

Sep 29, 2014

Very easy and fast experience with buying my new 2014 Chevy cruze lt everyone is very friendly and helpful they answered all questions that I asked

mrossler22

Sep 25, 2014

I was just recently at Ron Westphal Chevy Dealership, and I had a great experience. We walked in the door and Brian greeted us. We told him that we were looking for a car, and he showed us around what we were looking for. This was my first time buying a car and I can honestly say that the next time I buy a car it will be from Brian. He was extremely helpful, honest, and kind. He knew his information and answered all of our questions. This whole process was quick and easy. After looking at different used cars we decided on a new 2014 Chevy Cruze. I figured that we would have to come back later that weekend and pick up the car when it was ready. Not here, Brian made sure that I was able to drive my car off the lot that day. He went back and got everything ready, and once he came back up to the front he took me step by step through everything on the car. This was all a little overwhelming because there was more on this car than I had imagined. He took his time and helped me get everything set up in the car such a syncing my phone and getting onstar working while answering all my questions along the way. He assured me that if any more questions came up that he was just a phone call away. There hasn't been any questions since I left the dealership, but Brian made a follow up call to make sure that I was enjoying my new car. Which I thought was great! This whole process was so easy and simple. I can thank Brian Crunican and the rest who helped make everything possible! I appreciate your fantastic customer service and help through everything!

Jodi f

Sep 14, 2014

Bought used ford fusion. Len and Don were great to work with. Really went out of their way,especially when Len took the car to my servicer to get checked out. Thanks again. Jodi F

mcrete

Sep 14, 2014

Brian Crunican is THE salesman to go see the next time you need a new or used vehicle!! And Ron Westphal Chevrolet is where you can find him! From the moment I set foot on the lot, Brian was friendly, open, honest, and accommodating. He was also very knowledgeable, showing me the vehicle, answering all of my questions about it, offering a test drive, and even walking me through the trade-in process which I had inquired about. All of this, within about 15 minutes! It was then that I just knew I had to get my husband there to see how gorgeous this vehicle was! Which brings up another impressive thing about this whole transaction: Brian's very sincere offer to let me take the vehicle home to show my husband! I was too nervous to do this though, and since I live only minutes from the dealership, I quickly ran home, grabbed my husband and my boys and we all drove back to see my dream ride! Let me add that this was at 4:30 on Saturday afternoon and the dealership closed at 6:00. So I figured due to the time, we would just do the test drive, and then have to come back on Monday to actually make the purchase. The amazing team at Westphal however, knows what they're doing and were able to make things happen for me! It was an absolute piece of cake. After the test drive, there was a bit of paperwork, and then before I knew it, an hour and a half after walking in with my family, we were driving away in something that I had only ever dreamed possible! I couldn't stop smiling. And I owe it all to Brian Crunican, Joe in finance, and the rest of the Westphal team who worked to make this dream become my reality. Thank you so much!! You guys are the best!

pattie.torres.3

Sep 10, 2014

My experience was absolutely wonderful! Amber was the first contact. She was professional and courteous. Mike Wiley is an excellent salesman! He is kind and professional! He made me feel comfortable with making my purchase. Also, thank you to Don and Joe with my financing and warranties. Just an all around great experience. I will definitely recommend this dealership!

chrisppy01

Sep 5, 2014

I had an amazing car buying experience with Mike Wiley at Ron Westphal Chevrolet. He listened to my needs and wants very carefully and we both determined the best car that would fit my budget and offer the best features. He is not your typical pushy salesman that we are all used to. You can tell Mike Wiley genuinely cares about his customers and builds the necessary trust for repeat buyers. I know I will only do business with him for future car related sales and will highly recommend him to my family and friends. Thank you again Mike Wiley for the best car buying experience I have ever had in my life!

dpero523

Aug 29, 2014

I cannot thank the team at Westphal Chevy enough for their hard work!! Bernard is amazing, didn't push me into anything and really helps you find a car to fit your needs and Dan Taylor worked tirelessly to get me the best rate and didn't give up!! Car shopping is never really pleasant but this dealer honestly made it about as painless as it can be and earned a forever customer! I will be referring ALL my friends and family to Bernard and the whole team!! thanks again everyone!!!!!!! Danielle P.

mdearmond71

Aug 20, 2014

Jesse and Dan were great to work with. They were low pressure and made me feel very comfortable by giving me time to think my decision through. This is the kind of car buying experience I've always been looking for.

varyabol

Aug 14, 2014

Frank and Dan deserves high praise. Thank You guys. I was looking for a 2nd car as my other car is getting up there in mileage plus having a teenager can make anyone get a 2nd car. You know how that goes! Frank was great, easy to talk to, made the car buying experience painless. Like talking to your friend that just happens to work at a car dealership. Dan gave me a great deal even with my so so credit and even offered that I take the car home for an overnight test drive. Will go back to this dealership again.

Josslynn

Aug 12, 2014

It was my first time car shopping and I just moved here from MN. Me and my family visited about ten dealerships before we came here. Robert was very friendly and understood that we were beyond tired of car shopping so he was right to the point and we left with the car I wanted and for a great price! Wouldn't buy a car from anyone else!!

daniel.thompson.1485

Aug 10, 2014

I went to Ron Westphal just to check out a car. They had a newer, better mileage, better body on this car at they said the bank would finance with me better. Turns our everything worked out more than PERFRCT, and within a hour and a half, I was driving my car out of the lot! I Love Ron Westphal! They always go above and beyond to help a customer out and be happy. They always make sure you have a smile in your face before you walk out that door. I'm very satisfied with my purchase! I was referred to Ron Westphal by family members, and I will highly refer to other people as well.

ruffin62

Aug 7, 2014

This was the best experience I ever had. From the time I arrived until the time I left (with a new car) I felt they had my best interest at heart. My salesman Bernard is truly a diamond in the rough. He made us feel so at ease during the entire process. I will go back to this dealership again and will proudly recommend my family and friends.

JMLedger

Aug 6, 2014

I have ever had a better car buying experience than the one I had dealing with Mike and Ron Westphal! Mike was able to answer all my questions and was more than willing to help! Thank you and I will be sending all my family and friends to Ron Westphal!!

Harley08

Jul 31, 2014

I went in a few times to find what I wanted in my Tahoe! Bernard was great and prolly thought I was just kicking tires, he and Dan Taylor worked with me in my time line and were patient till the end, with the purchase of my grand new Tahoe! My overall experience from the moment I drove on to the lot till I signed the finance paper was phenomenal, I highly recommend this dealership

Mus7353

Jul 19, 2014

Both the sales person and the Manager took their time to answer all of my question! I felt very comfortable with the people and they both went out of their way to make sure that I got the best deal possible!! All in all I would most definitely recommend buy your car from here!!!

nanolga1986

Jul 5, 2014

I went in and I met Mike, I explain him what I need it and I want. Mike and Don help me to get the best loan interest. I love my truck. I felt like part of the chevy family. I will send my family and friends to you all.Thank you very much

uxb2001

Jun 28, 2014

On 6/20 I had 2 issues reviewed on my 2014 Sonic RS Sedan the one I wanted follow up on was the alleged repair of marks on the bumper possibly caused by rubbing by the trunk lid. I was told it was "Fixed" unfortunately on my part I did not physically check the area until later that day, the marks are still there plus I had white polishing compound residue on my trunk lid no where in the area of the bumper. I left a message on the Dealer Website contact area and I was contacted on 6/23 by someone who said they were the Service Manage where I shared my concern of my observation and I asked to know what exacty was "repaired" and done to my vehicle. That person said they would call my back. Well today is 6/28 and still no return call even though I also made contact with Chevrolet Customer Care specialist who seemed if they were going to contact the dealer too.This was first GM vehicle purchased in a long time. I am consisdering the purchased this fall and GM vehicles were under consideration.Hey SERVICE MANAGER OR DEALER GENERAL MANAGER please follow up and call me!

fbrognia

Jun 27, 2014

In my lifetime I have purchased many cars. This was the first time I was in an out in less then 1hr. I think because of the sales person and his mgr had all the paperwork ready and correct. I'm a very happy customer, I will go back in the future.

Trree1

Jun 18, 2014

I was made to feel comfortable, all questions were answered, and they knew what they were talking about. No hard sales pitch, and I left very satisfied, pleased, and smiling.

ArtZ82

Jun 17, 2014

I just bought my first new car, and it was the most satisfying experience i would have ever imagine. Not only was Leonard very professional he made the experience easy, and really went out of his way to ensure i was in charge of my purchase. His ability to offer a model that was very similar to the models i was looking at. Not only will i refer my family to him and this dealership, i will refer anyone i know looking for a car to go here. Must visit if in market for car

Porasco

Jun 14, 2014

Very knowledgeable, friendly, straightforward. We'll see you on the next go around. Made the experience a breeze. I would definitely recommend Mike to any of my friends and family. ~ PhilO

breanajones

Jun 13, 2014

Brian was amazing! From the time I walked in the door to calling me once I left, to me coming back to buy the car, he gave great customer service!!! He really worked with me to get a great price! Plus now I get free car washes!

JohnTim

Jun 8, 2014

Was approached by Leonard, the salesman, in a very friendly way. We explained to him that we were just in the looking stage and what we were looking at or thinking about. He was very patient and understanding, There was no pressure that some salespeople put on you. Leonard brought up cars for us to look at and did it without any problem. We left that day and came back the next to buy a car. The dealership dealt with us in a friendly way knowing where we were coming from and did everything possible for us to purchase our Traverse. I would recommend this dealership to anyone and also would recommend Leonard.

terrt

Jun 7, 2014

Mike is easy to talk to and he remembered what was important to me. I got a fair deal with no surprises. It was actually pleasant, I'm glad I had a chance to work with Mike.

Bradleygjackson

May 26, 2014

Mike was very friendly and approachable. He told me right away that he would make the sale as easy and as fast as possible which he did. He was very helpful showing me how to setup everything in the car and how to work it. I will recommend Mike to my friends and family.

kelliklein

May 24, 2014

Ron Westphal Chevrolet is always the best choice! It is the only car dealership my family uses. I would definitely recommend this dealership to anyone wanting quality service and an amazing deal. Couldn't have asked for better customer service!

SanchezJ79

May 23, 2014

The people were vary friendly helpful.....Leonard Hasil was Awesome!!!!!!!! I would recommend you see him if your looking for a car. keep up the good work. Great place:)

Suzran

May 19, 2014

Thank you Mike for taking the time to walk thru and explain how all the gadgets work on my new Tahioe. I appreciate it. I appreciate your help today when I returned to get roof rack checked out too.

evc2480

May 15, 2014

This was my first time buying a car from Ron Westphal Chevrolet and it was great! Danny was very helpful and made the entire process quick and easy. Everyone was very laid back and friendly. I would highly recommend this dealership to anyone!

Stevenech

May 15, 2014

Thank you to Brian Crunican. You went above and beyond for us. We came in with our 2006 Chevy cobalt lt to just looking. We ended up getting a great deal on a certified used 2013 Chevy Malibu. We had an issue with our audio system not being able to come easily and Brian stepped up and took care of it for us. I would highly recommend talking to Brian. He's a great person and will do business there again in the future even though I love Ford and my wife is a Chevy fan.

AnonymousPoster

May 12, 2014

This was the most pleasant car shopping experience I've ever had. Everyone at the dealership was so real, and Mike Wiley was incredibly nice and helpful. I've had other experiences where I'd been given the car and just kind of pushed out of the dealership; Mike actually went through and showed me how to use all the features and set up OnStar. I was in and out with my car, and extended warranty, and knowing how to use every aspect of my car in about an hour and a half. I was incredible; I very highly recommend.

Sayrah

May 2, 2014

On April 29,2014 I had the good fortune to meet Mike Wiley at Ron Westphal Chevrolet . I was very interested in a 2014 SS Camaro Convertible but was not familiar with all of its attributes. With Mike's knowledge and experience he guided me through the process with ease. He treated me (a senior citizen) with a friendly and courteous demeanor. Mike and the entire staff at Westphal are to be commended for treatin me with good old fashion service. Mike even came to work on his day off just to accommodate my schedule.I was so impressed with my entire buying experience that I will recommend Ron Westphal Chervrolet and Mike to my family and friends.GREAT JOB!!!!!!!Jack Townsend

Used Vehicle Buyer

Apr 29, 2014

A very positive recent used car purchase experience. Even after my purchase the Ron W team proactively is addressing my concerns with the vehicles performance. They seem to have a very good management focus on customer service and want a customers business beyond just one sale. Very pleased so far to have been a customer of this dealer.

Crete2014

Apr 27, 2014

Not your typical salesman. Made us feel like he was our friend and not just a guy trying to sell us a car. Seemed like he was in a class of his own. Helped make our purchasing experience as smooth as simple as possible. Thank you so much!! Would definitely come back!!

bigj79

Apr 26, 2014

My wife and I went to test drive a 2002 Trailblazer LTZ with only 63,000 mi on it. We had been looking at higher mileage TB's with lower list prices, and this one was out of our price range. It was a very comfortable experience all together. I almost forgot Reta was trying to sell us a car! We told Reta that we liked the TB very much, but it was more than we were looking to spend on a tow vehicle only to be used on summer weekends. She went to GM Dan Schwebke, who came back with her and made us an offer we couldn't refuse. We made a handshake deal, and I returned 3 days later to sign the paperwork. It was by far the easiest car buying experience I've ever been a part of. Side note: I had a very bad experience two nights prior at Kingdom Chevy in Chicago, where they kept me hanging for an hour before even letting me drive the TB, then tried to sell it to me without disclosing that the odometer was rolled back 100,000 miles. Reta, Dan, Don, Emily, and Paul at Westphal restored my faith in Chevy.

carolinedusenbury

Apr 25, 2014

We worked with Danny Cardinal, he was very knowledgeable and he made the entire experience very easy and enjoyable. We will definitely come back for future purchases.

Jillmayrn

Apr 25, 2014

Bernard, Dan, and Joe were all very helpful in the process of leasing our new vehicle. We are more than happy with our new Traverse. We would definitely recommend Ron Westphal dealership to anyone looking for a car.

rsnow46

Apr 25, 2014

I have been dealing with Ron Westphal Chevrolet since 1984, and they have always had the friendliest sales staff of any dealership I have visited. And their Service Department has always provided the very best in fast, efficient, friendliest and knowledgeable people I have ever meant. Westphal has best of ANY dealerships.

FromSuznO

Apr 24, 2014

I purchased a 2009 Honda Civic LX-S and two days later, I couldn't be more happy. I was dreading the whole experience of buying a car and was pleasantly surprised. Gene Babb was my sales person and his easy going personality and no pressure attitude put me at ease starting with my phone call. He had the car waiting for me to test drive with license plate in hand when I walked up. I didn't even have to find him . . . he found me as I was walking toward the car. From test drive to walking out the door with keys to my new car took less than two hours. I could not be happier. I highly recommend talking to Gene if you're looking for a car. Gene gives great customer service, does what he says he's going to do and gave me exactly what I wanted. I would highly recommend Gene. If you're looking for a used car and he doesn't have what you're looking for . . . don't worry, he'll find it for you!! And I get a free car wash a week for as long as I own the car!!! I am thrilled . . . thank you so much, Gene!!

mingapoppy2

Apr 24, 2014

We have bought three vehicles, each time everyone has been very helpful. Dealing with Mike and Danny is like dealing with family. You always get the best price and treated great.

Jayfrantz3

Apr 23, 2014

Brian was very helpful answering all of our questions while showing us all the new and used Equinox's on lot. He helped find the car with all the options we were looking for.

workhorse1986

Apr 23, 2014

I was very impressed with Mike Wiley. From the moment I was in the dealership, he was very friendly and down to earth. The whole process made me feel as if I was buying a car from a friend. And to be honest when I came to Ron Westphal dealership I was expecting to leave with a used car. But with the efforts of Mike, I was able to leave with a brand new 2014 Chevy Cruze. My overall experience was great and I would highly recommend Mike Wiley to be a go to salesman at Ron Westphal dealership.

Jennifer53

Apr 14, 2014

I was extremely pleased with the service I received from Mike Wiley and the staff at Westphal Chevrolet. I came to them interested in leasing a new vehicle. Mike helped my find the type of car that suited my needs and budget. Once I decided to lease a 2014 Chevy Equinox, they helped me out tremendously by arranging to pick it up from the repair shop to bring it in to the dealership. This saved me time and the hassle of trying to arrange rides to pick it up. I also had very limited time on the day I was taking delivery of my new car. Mike made sure to keep the paperwork process moving quickly to help me make an appointment I had afterward. In spite of the time crunch I had, he made every effort to ensure I was knowledgeable and comfortable with my new vehicle before I left the dealership. In addition, he assured me should I need help with any of the features of the vehicle down the road, I was welcome to contact him again and he would be happy to help me. Mike really made my whole experience easy and enjoyable. He was personable and low pressure but willing to help with any questions I had.

jcopp88

Apr 4, 2014

Mike Wiley was great to work with. No pressure and no hassle. He and the other members of the dealership made it easy to make my own decision and at my own pace. The Finance department did an awesome job to make sure I was comfortable with my purchase. Thanks everyone!

blueocean88

Apr 2, 2014

I gave 5's across the board because everyone at the dealership was very friendly and helpful. Mike Watgen was very professional and helpful. The day I picked up my new truck he took the time to go over all the new gadgets and he made sure that I understood everything and answered all of my questions. I would highly recommended Ron Westphal to anyone looking for a new vehicle and ask for Mike Watgen!!

zackmunday

Mar 26, 2014

I came in looking for a well running, dependable first car. Mike Wiley and Dan Taylor were able to work with me and fit into my price range. It really meant a lot because i have been working my tail off for the past 8 months to get enough money to afford a used vehicle. The car was a little bit out of my price range, but Dan and Mike saw how much i really wanted this car and how i thought it was the perfect car for me, and made it possible for me to be a car owner. They were a big help in the process and i wouldn't have been to 100% satisfied with my car without them. I highly recommend working with one of them if you are interested in buying a used/new car.

juliebehrens

Mar 25, 2014

The entire staff was extremely friendly, helpful and knowledgeable. This has been the first time I have had an exceptional experience in purchasing a new vehicle. I would definitely recommend this dealer to anyone.

DeGarmo23

Mar 17, 2014

My car broke down and I was hesitant to have a car payment but Gene Babb, Mike Kalsto, and Dan Taylor made it so easy to say yes. They worked hard to get my payment exactly where I wanted to be. Gene even filled up my gas tank! Great customer service. I will be buying my next car there as well.

Sputnik1

Mar 14, 2014

Excellent experience on a trade-in and another used vehicle. Personal, attentive, and friendly sales staff. Very fair price and trade-in value. Efficient administration and processing. Very appreciated extra touches like a new oil change, fresh wiper blades, and a car wash - without asking! Overall feeling of Customer service and fairness will bring us back to Ron Westphal Chevrolet.

tsering

Mar 11, 2014

mike watgen is the best sales person ever to come across. he is not pushy ,kind person and same nice personalty always. he is jewel to ron west phal chevrolet. thanks for everything mike watgen.

jesesc17

Mar 10, 2014

From the moment we arrived at the dealer we were greated by Jesse, He is very friendly and helpful and the most important thing of all, very patient! He and Dan did all possible so that we could get what we were looking for. This was a very good experience and would recommend it to someone else. Thank you Jesse.

krisnesto

Mar 4, 2014

the moment i walked in, Brian welcomed me and was ready to show the equinox i ended up purchasing. this was by far the best experience i've ever had purchasing a car. he met all my needs that i was looking for and he was the reason why i didn't pursue to make a deal w/ wolf chevrolet at naperville. apples and oranges between these 2 dealerships. i will always go to ron westphal and see Brian if I'm in need of purchasing a chevy again!

Trixue430

Mar 2, 2014

My husband and I went to just look at the type of car we were interested in, and Brian was there to assist us. He was very knowledgeable about the vehicle and answered all our questions. After giving him all of our "must haves", he was able to locate the exact car for us very quickly, and get the buying process started. Brian was very flexible in accommodating our busy schedules, and made the car buying experience a very pleasant one. We would definitely return to him with any further car buying needs.

Khaleesi

Mar 1, 2014

Jessie was very pleasant to work with. He was not pushy or overwhelming. Every car we wanted to test, he was right there with the keys. When we did select our car, he went through the whole process with us and explained everything thoroughly. No surprises. This is our 8th car we've purchased, and felt we were in good hands. We know who to go to for our next purchase!

mannyoh

Feb 28, 2014

Jesse was patient and helpful throughout the leasing process, always answering my questions or if he couldn't [regarding some cost details] he got me to other associates who could answer them ...then he helped me get familiar with the various features of the Cruze ...All in all, he is quite a pleasant and effective Chevy rep ...Manny Slawkin

rekleiner9

Feb 28, 2014

Had a great experience. Our salesman was Gene Babb, he was very knowledgeable and found us a great Used Tahoe and helped us get a very good price. Was very experienced which made the whole process very smooth and easy.

dlammers

Feb 27, 2014

My wife and I came in just looking for some options as my car broke down on I-55 and it came very apparent it was time for a certified pre-owned vehicle. Brian greeted us immediately and was very friendly. We discussed with him what we were looking for, and he showed us a few options. The first vehicle that he showed us was the perfect solution, but we still wanted to see the other car. He did a great job of qualifying what we were looking for and listened very well to our needs. Thanks Brian, keep up the great work.

driessen

Feb 26, 2014

We have purchased Chevys for the past 15 years, and this is our second purchase from Ron Westphal Chevrolet. Gene Babb was our Sales Associate on both purchases and I would highly recommend him to family and friends. He has great high energy, a lot of wonderful enthusiasm, and is a very down to earth kind of guy. He was very thorough throughout the entire process!! Ron Westphal has a great group of people, and we will no doubt purchase our next vehicle from them. Thanks again for the easy process of purchasing a car!!!! I am going to try and send my son and his wife over for a new vehicle or two.

Servantofchrist85

Feb 26, 2014

Was my first new car, 4th overall and this was the quickest & easiest car buying experience. They have my business for life walked away with my new silverado knowing i got the best deal

6roogys

Feb 23, 2014

I came in with my family to "look" at the selection of Tahoes and Suburbans. Gene was our salesperson and was awesome through the whole process. He was exceptional in dealing with my special needs son while my wife and I were doing paperwork for the purchase of our vehicle. This dealer will definitely get my first stop when I am shopping for future vehicles. High marks for the entire Team! Great Job!

teacher71

Feb 21, 2014

Lisa was very friendly and was interested in getting me the options that I was looking for. She was very knowledgeable about the business even though she is very new to the company. Great personality!Dan was great in assisting us and did everything he could to get me into the car I wanted. He remembered me from previous visits just by my drivers liscence photo.They both made the car buying experience very enjoyable and comfortable. It really felt like I was part of the "team" and they were on my side.

HUntBLa

Feb 19, 2014

The Sales Team was very attentive to my concerns. They did not make any ridiculous offers, and were very straight forward. They found me The vehicle I wanted.

forexman05

Feb 18, 2014

Scott was excellent to work with. He was courteous, informative and very willing to help with any questions or concerns we had. The buying experience was way better than some I have had in the past. I would definitely recommend Scott to anyone looking to buy or lease.

mollylouise

Feb 17, 2014

I had a great experience here! I was buying my car from out of state, so Scott had to do a ton of work with me over the phone before I could come to the dealership and purchase. He was extremely accommodating and worked very hard to get me the best deal possible. He took time out of his own schedule to make sure the times I could be there would work and was always extremely friendly. The car was in great condition and you could tell that the service employees did a great job getting it all ready and cleaned. Scott was really great to work with and I felt like he really cared about finding me the car I wanted at the right price. I would definitely recommend this dealership and Scott!

robert389

Feb 15, 2014

Our sales person, Brian Crunican, made our buying experience very pleasant. He spent time explaining the whole process as well as showing us features so that we understood just what we had and how it functioned. He could not have been more helpful and we would totally recommend talking to him about your next vehicle purchase.

darkcloud1

Feb 14, 2014

Brian was more than helpfulMade my car buying experience extremely easy and will be going back when its time for a new car. I was more than happy

JoyHastings

Feb 12, 2014

Mike Wiley did a great job for us. No pressure and very helpful to get things done. He went out of his way to accommodate us. All the staff were friendly and professional. We were very pleased with our experience and would shop here again.

Bryan001

Jan 30, 2014

This was the third car I purchased from Ron Westphal. Brian and Dan were great to work with in a very relaxing, no hassle atmosphere and their Service Dept has always been quite exceptional.

Tonip59

Jan 27, 2014

Brian Crunican greeted us the moment we walked in the door and was full of positive energy. He was confident that he would be able to find us the right vehicle to fit our budget. He listened to what we told him and was able to get us a good vehicle for our daughter that fell into our monthly budget without any hassles or haggling. It was a great car buying experience, and it felt good to leave with a vehicle we knew we liked and knowing we were well taken care of. I would definately reccommend Ron Westphal Chevrolet to my family and friends.

THarlan07

Jan 21, 2014

When I started looking for a new vehicle, I knew exactly what I wanted and found out that the new Chevy Silverado was being shipped to Ron Westphal with the exact options that I wanted. I immediately called up to see if I could get a test drive when it came in and was able to come in thirty minutes later...after it had just arrived to the lot. Mike had the truck ready to go at the front door and was super helpful during the test drive. I knew immediately it was the vehicle for me and Mike was very genuine in his efforts to get me the best deal possible. He was great to work with, provided me with exceptional service, and he had a "Family" attitude about Ron Westphal and his dealings with me. Thank you so much for the great experience and I would definitely recommend this dealership to friends, family, and coworkers!

Charlynn77

Jan 10, 2014

Ron Westphal dealership are the best in the area compared to gjovik in sandwich. I would & will tell other to go to Ron Westphal instead of gjovik. I was very pleased with everything. Bernard was awesome & very outgoing. I will be looking forward to go back to Ron Westphal in the future.

edlabush

Jan 3, 2014

Had a great experience at this dealer. I don't look forward to buying a car but this was about as painless as it could be. Brian Crunican was knowledgeable about the car and provided a friendly experience. I will recommend this dealer to my friends.

amelia2

Dec 29, 2013

It took me a long time to finally buy a new car. I began visiting Danny Cardinal every time I brought my '99 olds in for an anti freeze top off. He showed me all the features of the 2014 Chevy Malibu. The most important to me were the power seats as I am short. I finally bought the car and I just love it. He went so far as to pick up and redeliver my new car for rust protection. All of my questions were answered about what switch does what. He took me for a test drive. He was very patient with me and had to go over a couple features more than once.Every person I spoke to at the dealership was extremely polite and went out of their way to help me. My daughter actually went back to the dealership with me the day after I bought the car. She spoke to Danny Cardinal and Dan Taylor to ensure that I did in fact get a good price on my car. She was very impressed with the dealership.

jleighgette

Dec 27, 2013

We were ready to downsize and came in with specific needs. Danny Cardinal and Dan Taylor did a wonderful job working within our budget. They selected cars that allowed us to save on our monthly budget and cars that would work for our expanding family. Danny took great care of us and even went as far as to replace the small plastic piece missing from the usb port. We will not forget the customer service that they gave us, remembering even the smallest details to make my husband happy. Wonderful job Danny and Dan! We will return when looking for another vehicle. Thank you so much. Your customer service was beyond our expectations!

khill403

Dec 21, 2013

The thought of buying a car totally stressed me out. Going to several dealerships, pushy salesmen, bad deals I dreaded the experience. I was referred to Mike Wiley by a family member. As soon as I walked into the dealership, I met Mike. He was so easy going and had cars ready for me to test drive, making it so easy for me. I walked out that day with such a great car that was perfect for me. This literally was the best car buying experience I've ever had. I'd recommend anyone to Mike. In fact, I already have. He's so down to earth and really tries to match you with the kind of car that fits your needs.

bwright1553

Dec 11, 2013

Mike is friendly, straightforward, and trustworthy. He made sure that all of questions were answered and Mike and Dan made the best deal possible. After we purchased the Chevy Equinox, Mike made sure we were aware of the vehicle's features, how they operate and how to access all of options. Mike and Dan also gave us a very fair deal on our trade in as well. This was a pleasure to deal with them. I would, and will, recommend Ron Westphal Chevrolet and specifically Mike and Dan to my family and friends.

KENNEDY36

Dec 5, 2013

Bernard Andrews made our car buying experience a very pleasant event. He greeted us with a warm smile and a welcoming handshake. We were shown as many cars on the lot that we wanted to see. He was friendly, patience and very knowledgeable. Not only was he GREAT he was OUTSTANDING. We would definitely tell family and friends about Ron Westphal Chevrolet and recommend that they request Bernard Andrews as their sales person.Clara & Al Kennedy213 Julep Ave.Oswego, IL 60543630=554=6650

ronluczak

Dec 2, 2013

JUST BOUGHT A 2013 MALIBU ON BLACK FRIDAY FROM GENE. VERY KNOWLEDGEABLE, EXCELLENT CUSTOMER SERVICE . I'M A FIRST TIMER AT RON WESTPHAL CHEVY, BUT I'LL BE BACK !

Larryj0929

Nov 30, 2013

I have purchased several vehicles from Ron Westphal Chevy in the past 9 years, and each time I have received better deals than expected. The best part was not having to haggle like at most dealerships. Ben and Dan went the extra mile for me.Larry Jarosz

ewalker6

Nov 24, 2013

Everyone was very nice and helpful! I didn't have to wait long to trade in my car and get into a new one. Brian and Dan were very friendly and kind. I really enjoy my car and I would recommend this dealership to friends and family.

ChrisZielske

Nov 21, 2013

From the day of our initial visit Mike was very friendly and positive. He seemed genuine in his efforts to help us find the car we needed. He took his time to explain the Equinox from bumber to bumper. I appreciated the fact that he put no pressure on us to buy"now" or to call us at home.He understood that we had just started looking. I believe that if you give each client "all" the information for that car----if it is the right car for that client they will come back to purchase that car. We did.We came back on aother day & Mike was gone. Dan cordially helped us till Mike came back. Dan was a new salesman and tried his best to help us but we were glad to see Mike and complete the transaction. It was a positive experience for us.

chailey

Nov 14, 2013

I've never owned a Chevy vehicle before, so I was rather cautious when I visited Ron Westphal to look at the Chevy Spark. Salesman, Mike Watgen, came out and introduced himself after giving me a few minutes to look by myself; Mike provided alot of information about the vehicle, answering all my questions without hesitation. He was NOT aggressive with his "sales pitch", which was a major factor in my decision to purchase a Chevy vehicle. I had been to other dealers, which "bum-rushed" me as soon as I got out of my car. I ended up purchasing the Spark LT2, in Silver, which they didn't have in stock. Mike located one in Michigan. He then went to the trouble of going to Michigan and bringing the vehicle back himself. I would highly recommend anyone interested in purchasing a Chevy to go to Ron Westphal and request Mike to show you around and assist with your purchase.

gerrym526

Nov 13, 2013

Mike Wiley was especially helpful throughout the entire sales process, even going the extra mile to deliver the vehicle to my mechanic's shop for s final check before the purchase. I would definitely recommend the dealership to others, and refer any interested friends to Mike-to receive the same attentive service and courteous approach to doing business as I did.

topk9

Nov 11, 2013

I worked with an internet associate at Ron Westphal who mislead me on the options a particular pre-owned vehicle had (2013 Chrysler Town & Country) I actually had made a deal on another van like this one at a dealer near my house and killed that deal upon hearing this van had ALL the options I wanted and was the same price as the one I was buying locally. Ron Westphal is about an hour from my house and when I got there I was VERY disappointed the van was equipped the same as the one I was buying. The only reason I got my money back and came to RW was because this van allegedly had heated seats and factory remote start. It had neither of these options. Between Mike Wiley, Mike Kalsto and Bill Houlis I not only saved additional money on the van but they had the van equipped with after market remote start and heated seats and then delivered the van to my house the following Saturday morning. This, in my eyes, is WAY above and beyond customer service. My expectations were exceeded and I will not hesitate to contact them for my next vehicle.

mraboine

Oct 30, 2013

I had gone into Ron Westphal Chevrolet simply to do some car shopping. This was going to be the first brand new, not-used car I had ever purchased, and I had just started searching. I went in there certain I was not going to buy a car, but that was until I had a chance to work with the sales staff at the dealer. They were very helpful and informative and helped me to find a car that I loved and to buy it. I came away from my experience at Ron Westphal very satisfied and would definitely recommend going there to others for excellent selection and service.

CarmelaAbraham0703

Oct 29, 2013

Mike was very helpful when me an my father first walked in. I then brought both of my parents and he continued to be very up front about everything and didn't give us the run around I would recommend this sales man

darvil48

Oct 25, 2013

well I have to be honest I hate going anywhere near a car dealership but my daughter found a 2006 Chevy Silverado that she wanted to look at so we stopped in and took it for a test drive with Danny Cardinal .Danny was very friendly and a breath of fresh air to this car salesman dislike.We are very happy with the truck and wish Danny the best

tamljm0705

Oct 23, 2013

We previously purchased a 2007 Tahoe from this dealership. Due to the customer service and how we were treated throughout the years, we decided to trade in the vehicle to purchase a 2013 Tahoe. If it were not for Gene and Bill, and their continued commitment to quality customer service and believing in the Mission Statement of Ron Westphal Chevrolet, we would have never returned to this dealership to purchase another vehicle. In this day and age, customer service is why you continue to do business with a quality dealership. I would recommend Ron Westphal to anyone and everyone. They truly care about the consumer and will do everything within their power to ensure that you are satisfied. However, it is not only how they treat the customer, but also how they continue to treat their customers throughout the ownership of the vehicle. They understand that there are other dealerships out there and they stand committed to the customer from the sale and throughout their ownership of the vehicle. I cannot say enough about Gene and Bill, since THEY are the reason we returned to Ron Westphal (along with their service department). They have always been there for whatever we needed or questions which we had. They exemplify what customer service is about. GREAT JOB and we will continue to do business with Ron Westphal due to them!!!

GERALDBOE

Oct 21, 2013

I saw the car onsite. I later made a conditional offer below list price via telephone which was acceptable. I took the vehicle off premises to my mechanic. It checked out ok. Upon return the paperwork was already partially completed. No further price hassle. Deal was completed promptly. Danny Cardinal and staff were accomodating and efficient. I would recommend them based on my experience.

Ashley14887

Oct 18, 2013

Upon arriving at the dealership, I was immediately greeted by Danny who asked what I was interested in. He showed me the showroom model and not only gave me the facts about the car but a personal story about it, which I found I could relate to. I then worked with Gene, who showed me a few models outside and took me for a test drive. Gene was the one who I worked with to buy the car and he made the experience very easy and pain free. Don tied up the financial ends for me. All three gentlemen were extremely friendly and made me feel comfortable buying from this dealership. I have had poor experiences in the past with other Chevy dealerships, so I am very excited to establish a relationship with this one. I even recommended Ron Westphal to a friend who is looking to buy a new car!!

Reese1282

Oct 15, 2013

Mike and Bill are wonderful to work with! They were able to get me the vehicle I wanted at the price I needed! I would recommend Ron Westphal to anyone looking for a vehicle!

FSILVERCARISH

Oct 11, 2013

WESTFAL DID A GOOD JOB. THEY WERE ON TIME HELPFUL. TOOK ME AROUND AND INTE5RDUCED ME TO ALL THE PEOPLE WHOM I NEED TO SEE.I RECEIVED A FAIR DEAL. GOT A GOOD LOAN. I WOULD RECOMEND THEM TO ANY BODY.

Shourek

Oct 11, 2013

I had a terrific experience at Ron Westphal Chevrolet! Thier staff was very friendly and I recieved exceptional service. I never would of thought I would be able to buy a brand new car, and these wonderful people helped me to accomplish that goal. I love my new chevy and am very thankful that I went to this dealership. After being ignored and manipulated at other dealerships I am grateful I found one that was friendly, helpful, and actually listened to what I had to say. I would like to give an extra big thank you to the wonderful people that helped me to get my brand new car, i'm so happy I went to you guys!

KeepitGreen

Oct 10, 2013

Great Service and gave me a awesome price for my 2014 Chevrolet Silverado Lt. Will definitly recommend this dealership in the future for anyone wanting to buy a car new or used.

DMStrange

Oct 7, 2013

After getting a call from Clarissa saying that you had received a 2014 Corvette Stingray that we would be able to test drive we came in the next day with the intention of placing an order but instead bought the model right off the showroom floor! The experience from the get-go was very positive. The salesman, Mike Wiley was really excited about this car and was very knowledgeable. He walked us through the build process online and was very upfront and honest about the timing for receipt of an ordered car. After some debate on our trade-in and price for the Corvette we were able to shake hands and make a deal on the showroom model but at no time did we feel pressured or "ping-ponged" between "managers". The process of actually "buying" the vehicle can be long and boring but it seemed to go quickly and painlessly without a bunch of "up-selling". Mike's delivery of the vehicle was very thorough (although there is so much on this car we will be going back for more). Honestly, I am not sure who was more excited, us or everyone at the dealership. The whole experience was FUN and the next time we are in the market for a vehicle this is where we would like to do business.

MAB51995

Oct 5, 2013

Danny Cardinal was a pleasure to work with, he paid attention to what we wanted and was able to answer all of our questions. Dan Taylor was great to work with and made sure we were comfortable with the financing.

Timbo1234

Sep 30, 2013

I was just driving past the dealership and thought I would stop in. I saw Bernard, who sold us a car before, and told him I would like to test drive the equinox. He did and....he is a great guy.... He sold it to me!

Ahasenheyer90

Sep 27, 2013

Mike Wiley was the best car salesman I could have asked for when purchasing a car for my first time. Being 23 years old, I could imagine how hungry car salesmen can be when dealing with someone so young, but Mike was a perfect gentleman and extremely fair. I know Ive got a lot of time and car buying experiences ahead of me, but one thing is for sure, thanks to Mike and the rest of the Chevy team who assisted in my purchase of the 2013 Chevy Cruze LT RS, I will be a Chevy customer for life. I would recommend him to everyone and anyone looking to buy well, anything! Thanks for everything Guys!

wheisler

Sep 26, 2013

This is the 2nd vehicle that I have purchased from this dealership. The sales experience was exceptional. They did all my service and I was very happy with everything they did. The experience I had from the 1st vehicle is the reason I came back to purchase my new vehicle. Everyone that works there is so friendly and professional at the same time. I would recommend this dealership to anyone and everyone. Thanks again.

jcisneros0061

Sep 20, 2013

By far the best experience every time. I have purchased two vehicles and come for maintenance. You get the same great service regardless of the reason for your visit! Come see Bernard, he listens to your needs and gets you the right car for your money!

Kyesaitis

Sep 20, 2013

Our car buying experience was the best one I've ever had. Brian was so knowledgeable about every aspect of the car and really listened to what it was we were looking for. We ended up with a perfect match and couldn't be happier! I've been telling anyone I know who is looking for a car to go see Brian!

HappyCamperInANewCar

Sep 19, 2013

Brian went above and beyond to put me in the perfect match for me! He was very patient and answered every question I had, and then some! He made the car buying experience easy and fun. He was very knowledgeable about all of the cars I looked at. I never once felt pressured to buy something I didn't absolutely love. He listened to what I wanted and found exactly what I was looking for. He is the perfect match maker!

Jenyes

Sep 18, 2013

Brian was amazing! He made everything go so smoothly! He listened to my wants and needs and found me my perfect car! I love my new ride! He was absolutely awesome! I've never had a better customer service experience!

JasonPriegel

Sep 16, 2013

We stopped in the dealer to look at some used SUV's and after looking around for a few minutes we were approach by Bernard and asked us if we needed any more info that he would be glad to help. We talked a bit and gathered up a few prices on some of the vehicles from Bernard. Not at any given time was he a pushy salesman, just a nice guy trying to find us what we needed and trying to stay within our budget. We took a look around and had to leave to pick up the kids from school. That evening we visited 5 or 6 other dealers and could not find a suffice vehicle within our price range and decided to spend the next day looking. The next morning we stopped and looked at Ron Westphal again and also had seen Bernard was there. We ended up finding a BMW that was well within our budget and was the perfect car for us. Bernard let us take the car out for an extended test drive while we thought it over. Once we returned to the dealership, Bernard greeted us and asked what we thought of the car. We both agreed it was what we wanted and informed him what we had to spend. After a bit of negotiating, we came to an agreed price. Once we got to the paperwork, we noticed we were going to be late for an appointment and they quickly got us out of there and off in our new car. The whole experience from beginning to end was very pleasurable. Don Friedel, the sales manager had stepped in at the end to ok the transaction and was pleasant to work with. Of the many times we have spend working with dealers in the past, this was by far one of the best experiences we have had. I will highly recommend Bernard, Don and Ron Westphal Chevrolet to any of my family or friends who are looking for a new or used vehicle.Sincerely,Jason and Geri Priegel, Montgomery Il

styxrtp

Sep 16, 2013

Was a previous customer to Ron Westphal in 2012 when I had purchased a used 2010 Equinox but was looking for something a little more economical. Came in looking at the 2012/13 Sonics. Mike had shown me the 2012 LTZ model that I had taken for a test drive. I enjoyed the look of the LTZ, but wasn't completely impressed with a car with leather interior, knowing how hot the leather would get in the summer. I had then looked at the 2013 LT models, as my Equinox was also a LT as well. The features in the LT model were exactly what I was looking for including Chevrolet MyLink and Siri Eyes-Free integration with my iPhone 5. With the rebates taken in the 2013 model, I was paying roughly the same amount I would have paid for the LTZ model and had the power of owning my first new car. The entire staff of RW were incredibly helpful and I would highly recommend them as they have made me a customer for life.

BrentonBridgeforth

Sep 11, 2013

Being my first car purchase, I believe it was a great one. All persons involved with the purchase was very friendly and helpful if I needed anything, especially Mike (THANK YOU AGAIN).

noname123really

Sep 9, 2013

Frank Avila is the single best salesperson I've EVER dealt with when looking for a new car. No pressure, willing to go the extra mile to do what he could to make the experience a pleasant one. I actually felt bad not buying a car from him (the one I was looking at was a GREAT price, just not the exact car I was looking for and there wasn't anything else he could do at the end of the model year). He didn't try to force me into buying that car or some other one that I wasn't looking for - he wanted me to have the right car at the right price for me and to give up a sale for that is something I won't forget. The next time I am looking for a Chevy - Westphal Chevrolet and Frank Avila will be my first stop. I have already recommended Frank to several family members and friends and will continue to do so - he's a class act all the way. I hope the one sale he gave up to keep this customer happy long-term turns into ten sales for him and I'll do my best to help make that happen. Thanks Frank!

bgarner129

Sep 5, 2013

Robert was very professional and very friendly. He didn't make me feel pressured at all and he selected an excellent vehicle for me to enjoy.

Conniecae

Sep 3, 2013

Brian Crunican went above and beyond in customer service. I would recommend Brian to anyone, very pleasant, informative and fun! Great purchasing experience for us! Looking forward to working with Mike Frantzen in service if we need anything, he has been great to work with in the past. Glad to be back at Westphal!

karenl35

Sep 2, 2013

I came in the dealer ship to have service on my 2011 Equinox . We decided to look at the newer models while waiting, when Robert asked if, i would me interested in a 2013. I gave him my requirements in order to do this and he met all of them. He was very honest and very nice to both of us. I left my 2011 and drove out with my NEW 2013 Equinox. I will be back to buy my daughter her next car when we are ready. There was no pressure which i liked about the sales person and the dealer ship everyone was so nice, i have already recommend to my friends to go to Ron Westphal for there next purchase.

cust88

Aug 26, 2013

me and my wife went to ron westphal looking to buy a new car. we bought a 2013 chevy spark. robert was our salesperson. he did a great job on getting us the best price for our trade .and getting us lowest financing rate . the dealerships staff were very friendly.robert went over all details of our new car with us.i would refer anybody to this dealership. they are local and they dont use high pressure sales. plus we get free lifetime car washes. thanks jack b aurora il

tinaguerra

Aug 24, 2013

I was pleasantly greeted by Brian Crunican when shopping for a car. He was courteous. When requesting about the Chevy Malibu, he was very knowledgeable with this vehicle. I bought the 2012 Malibu and he gave us a GREAT deal. Don Friedel has a runs a great dealership. Clean, classy with a great choice selection. Better than all of the other car dealers we went to.

Buckskin83

Aug 23, 2013

Dan Taylor provided us with above & beyond spectacular customer service. He made sure we had many options to chose from and we ended up driving several different cars. He made us feel like he was working to get us the BEST bang for our buck.My family and friends have went to Westphal upon my recomendation. My son bought his HHR brand new there, then took a buddy in with him a couple years later when he was ready to trade off and they both purchased brand new pick ups.The service has been spectacular both in sales and in service. We will continue to refer our friends and family to your dealershipYou can be very proud to have such an individual as Dan Taylor representing your company!Warm Regards,Heidi A. Coop

JackleenKoon

Aug 18, 2013

Bought the second car I've ever owned, by far the best experience yet. I called ahead spoke directly to Frank who works with the bank got everything done, walked in and sign the paperwork and took my beautiful 2013 Chevy equinox home, I still after 5 months of owning love the car!! Frank was polite professional smiled while talking, was insightful, listened to my wants needs must haves and have suggestions, at the end of the day I felt good about my decision and the car I was getting!! I highly recommend Ron Westphal Chevy and Frank Avila you must go and be there to believe!! Thanks so much Frank :)

brodzinski4

Aug 14, 2013

Scott was great to work with. We came to purchase a new vehicle which the dealership had in stock however when we came back to purchase it, it was sold. Scott worked to find us the exact same car. After trying for a couple of days could not find a match so we came in and just placed an order. A few days went by when Scott called and said that he did find an exact match but it was 250 miles away. He went and got the car for us a few days later. We were thrilled that he took a day to go get the car so we didn't have to wait the 4 - 6 weeks for the ordered one. Very happy with the service and will definitely recommend the car dealership to friends and family.

groche628

Aug 1, 2013

My husband and I gave an excellent rating because they were will to work with us to get us a good deal on a car. Robert is very personable and friendly as was Bill.

kegs1318

Jul 22, 2013

The employees at the dealership were very patient and honest. They wanted to get me the best price possible in my price range. They did not waste my time by giving me false information. I will be buying my next chevy from them and returning for all service needs.

TMcAvoy

Jul 21, 2013

I leased a Chevy Cruze for the kids to drive. Don and Mike were very helpful and professional. They were very informative and made the experience very easy.

Kevin67890

Jul 19, 2013

Dan, Here is a review you will not be posting on you website. I thought with the intenet the old days of buying a car with smoke and mirrors and palor tricks were gone. Your dealership has re-inforced that notion is still alive and kicking. We were in the market for either a traverese or tahoe. Once looking at the traverese, we realized it was not going to meet our needs so we turned to the tahoe. Don (who was friendly) showed us a tahoe that we liked. It was used, which was fine. He then turned it over to Frank and it went downhill from there. We asked how much the used tahoe was and he told us 41,000. Yet on the internet it was advertised for 38,000 WOW. We then told him we were interested in either purchaing a tahoe or leasing and wanted to see the numbers. The lease number he came back with (after being gone for 15 minutes to talk with his "manager") was on a pre-printed filer for $799 with no money down!. This was for a 2WD with just the standard basic options. We then stated that the chevy.com website adverstised the same vechile for $469 a month. After giving us a dirtly stare for 30 seconds he went on the website to verify. He fumbled around the website pretending not to know where it was (really? not familiar with the current deals offered throught chevy). He then went a way for another 15 minutes (I assume to talk to his manger again) and came back with another pre-printed form and said we could do the $469 with $5200 down. In talking beforehand with someone who leases all his vechiles, he stated that the monthly fee gos up or down about 30 dollars for every 1,000 you put down. So if I went with the no money down my payment should only be around 600, not the 799 I was quoted. I called another chevy dealership and talked numbers with him and he could do the $600 number. I mentioned what your dealership was trying to do and he laughed and said if he got me to sign a lease for $799 for a car with no luxuries on it he would win salesman of the month. Your website is filled with postive reviews, so if this is the way you do business then those reviewers must be paid to write positive reviews.

joyceshredl

Jul 15, 2013

My son accompanied me to buy this car. Robert was wonderful to work with --- informative, most pleasant,accommodating --- all around, a delight! I would certainly recommend this dealership to anyone!

Joe_Corah

Jul 11, 2013

In the last 7 years i have purchased 4 new cars and trucks from other dealerships in town. After losing my car to the flood in April, I needed to get a great car for a great price. Mike Wiley and Ron Whestphal just gave me the best experience i could have ever asked for. Wiley was professional, helpful, and completely went out of his way to make sure he got me everything I asked for and more. I wish i knew Mike 7 years ago. If you want a honest salesman that actually knows the meaning of great customer service, wont waist your time or beat around the bush, and genuinely wants to go that extra mile to help his customers then Mike Wiley's your guy. This was the first time i have ever left a dealership with a smile on my face because of the exceptional customer service and the best deals anywhere. Keep it up Wiley, you have a new repeat customer.

Cozzie12

Jul 10, 2013

Very satisfied with our new Malibu purchase. Great people working in sales and finance, couldn't have asked for a better or easier experience. Would definitely recommend to friends and family

johnsmau

Jul 2, 2013

We went to Ron Westphal to assist our daughter purchase her first new car. Brian Crunican was our salesperson. We have never been so EXTREMELY satisfied with his customer service. I have never liked salesmen because they can be overbearing, but Brian was a PLEASURE to deal with. He went over every feature in the cars he showed us, answered all our questions, and was extremely accommodating, never pushy. You will love the way you are treated with Brian, no doubt about it!!

Kasules38

Jul 1, 2013

Robert was very knowledgeable and polite. This was the first time I was planning on purchasing a brand new truck and he made sure to show me all my options. My overall experiance was great and i felt that Robert worked very hard to make sure I was happy with my choice. I would recommend Ron Westphal to anyone looking to buy a good vehicle from great people.

jessicakscott27

Jun 27, 2013

I had the best experience buying my first car with Gene. He made the whole experience fun and entertaining. Dan really fought for me to get approved being that this was the first new car I had ever bought. And while as bill was just finishing up the process for me, he worked extremely quick & I could most defiantly see that everyone was really looking out for my best interest. I couldn't imagine going to different dealer ship after this wonderful experience I had.

Kevinalvarezsr

Jun 25, 2013

The level of service and friendliness at this dealership is without question industry leading. Mike and Bill are real pros within the auto industry and will lead this dealership into the future. In the past I have purchased autos from high-end dealers and local shops, these guys make shopping for an auto a real easy process. Thanks guys! Nice work! Kevin

denisereed38

Jun 24, 2013

Just recently purchased the 2013 Chevy Equinox with the help of Scott O'Malley! This was my first time purchasing a brand new car, and I am very happy that I chose this dealership! Great car, great price, and excellent service. Thanks Scott

garywells3

Jun 24, 2013

Excellent Experience. Salespersons were very knowledgable about the car that I was looking at. They took the time and effect to get me into a new car. I will be looking forward to work with them when I decide to buy another car.

MichaelFreitag

Jun 24, 2013

Brain and the staff did a great job. Extremely friendly, and no BS. We just found the car I wanted without the dealer hassle and con jobs.

jeffery79

Jun 23, 2013

I gave this rating because there were a couple sales people that basically looked at us like they had no interest in helping us. I came in already preapproved with a blank check and Don Friedel did everything he could and got my wife and I a lower interest rate than I initially had. Mike Wiley is a great persond and he made us feel like we were welcomed. Mike is a "poster child" for great customer service. All employees who are in the customer service field can learn from Mike. He even helped us become famiiar with Onstar and other options that were available in the vehicle. Mike is definitely a guy who has a passion to help others and does not consider his job just a job. Again, I would come here and buy again. I have alreadt recommended this dealership to friends. I told them to go see Don Freidel or Mike Wiley.

cbartell

Jun 22, 2013

Great service! I would refer my family and friends to this dealership. They explained everything well from financing to how to work the components of the car. Dan was extremely awesome in getting us a great interest rate, and Mike was excellent in explaining how the Equinox works and helped us set up our phone service, etc. They both have great personalities and we give them both an EXCELLENT rating in service!

wpd95

Jun 15, 2013

This most recent purchase as Westphal Chevy was the best I have ever made. Gene and Dan made the process easy and were willing to work with me to get the price I wanted on the vehicle. There were no high pressure sales tactics and no hidden fees or last minute price changes. I wish I had more money to purchase another vehicle from Westphal. I will definately recommend this dealership to family and friends.

kbehrens

Jun 13, 2013

We were so happy with the service we received from Mike Wiley and Don Friedel. They went above and beyond in helping with our vehicle purchase. They were able to do alot of the leg work prior to us coming in, as far as figuring out financing , trade in value, payments, etc. This made the car buying experience that much smoother. We have bought other vehicles from Westphals in the past, and always have a great experience. We will def refer people to Don and Mike, and Westphals in general. You even have a thumbs up from my son, who came with us to pick up vehicle. Mike was generous enough to give him a free camera, which made his day. Our son even said that Mike was so nice and funny that he hopes to see him again!! Great working with you guys!!!! see you on the next purchase, a few years down the road.Kim and Jon B

Lisame285

Jun 13, 2013

I have come to Ron Westphal for the last two cars purchased. The prior dealer I used retired I found out. I always went to him because he was always up front and honest no haggling involved. so when I got there on that day and found out he retired I was a little disappointed. However I soon was delighted to meet Gene! He was awesome!! Again another awesome experience! This dealership is great in all aspects their service center is great too!! I highly recommend them!! Lisa Carter

mjprusko

Jun 12, 2013

Mike did an excellent job making sure that I got the exact car I was looking for. Mike also made sure that I got the best deal on my car.

scott0316

Jun 11, 2013

Nice facility, very friendly staff. Dan gave us a very fair price for our used vehicle, and we took a quality new used car off the lot! Gene was knowledgeable about the features of the car, and Bill was efficient in helping us fill out paperwork. The staff knows what they're doing. Highly recommend.

PMCI

Jun 7, 2013

Brian was a great to work with went in for a chevy express and was in and out within an hour. They did not have the van in stock and was able to get it within 24 hours. The best experience buying a car.

mn fan

Jun 4, 2013

Best buying experience ever! Mike Wiley and Dan Taylor made purchasing my Equinox hassle free. Both were attentive and patient with all my questionsand well informed on the vehicle and accessories. I would definitely reccomend Ron Westphal to anyone interested in buying a Chevy car or truck

stuckonelvis2

Jun 4, 2013

Best car buying experience I have had. Mike and Dan were awesome. First time I have been to a car dealer where the manager came right out and introduced himself and then let me just wander in and out of his office with my million and one questions. I was not even there to buy a car. I was there for moral support for someone else and then I spotted the Chevy Cruze and had to have it. Dan made sure that it was a smoothe transition moving from one lease to another. It couldn't have been any easier and fun. Yes, I said fun. Mike was extremely personable and made it a pleasant car buying experience. I would definately recommend Ron Westphal Chevy to anyone looking to buy a car.

bluesuburban

Jun 2, 2013

Mike was a great guy to work with in buying a used car. He was fair, honest, and great to work with. I highly recommend Mike Wiley as a person that will listen and help you with an automobile purchase.J. Derby

Mw495764306

Jun 2, 2013

The entire experience from the test drive(s) to learning the features of our new car purchase was done with exceptional care and courtesy for us as the customer. Everyone at the dealership was not only friendly but went beyond just trying to sell us a car. They demonstrated a non-pressured approach that valued us as a person and not merely just a sales quota number. We walked into the dealership not a fan of Chevy products and drove out with a new Equinox and a new appreciation for the professionalism of those who helped change our opinion. We are glad we did our due diligence and walked into Westphal Chevrolet. Thanks Mike and Brian for your knowledge and kindness.Matthew Woodford

Hopper34

Jun 1, 2013

My past experience with the service department has been excellent and my new purchase of a 2013 Chevy Silverado truck was great too. They are very customer friendly.

JrShedd

Jun 1, 2013

Gene was very clear and easy to work with. If I asked for a breakdown in price, he provided it. He was never pushy or obnoxious to deal with and he made me feel as if he had my best interest in mind.

lynnesota

Jun 1, 2013

We've been impressed by Westphal Chevrolet ever since we found it and made our first lease there. This along with the V.I.P email we received were enough to send us back, and we are happy that we did. Mike's warmth made us feel at home and his professionalism gave us confidence that we were getting the best deal possible. We will definitely recommend Westphal Chevy AND Mike Wiley to anyone who is in the market!

FireSQfitness

May 29, 2013

I came in for an oil change and asked Rick in service who he'd recommend for a no pressure, no BS experience in new car sales. He recommended Scott O'Malley. Scott was laid back and listened to my concerns and questions. I felt no pressure during the experience. I did not intend to purchase a car that day, but the experience was great and the incentives were awesome. Don in Finance helped with some logistics and got me an excellent finance rate. I purchased my 2007 Impala from Ron Westphal Chevy and had nearly all of my service done there. Rick (in the service department) is always great to me. I'll continue to bring my new car in for service and will likely purchase my next new car at RW as well. I'd recommend the dealership to friends and family!

James13

May 29, 2013

We visited your dealership to get comparison information for the Chevrolet Equinox and the Ford Edge. Gene Babb and Dan Taylor were extremely knowledgeable, helpful, and patient in helping us make a decision to purchase the Chevrolet Equinox. Thanks to Westphal Chevrolet for having such great teamwork. Both men are a definite asset to your dealership.

waggies4

May 29, 2013

Robert is a very knowledgeable and friendly salesperson. He made the entire car-buying process very simply. He explained every feature of the car (and how to use them) before driving the car off the lot. I would highly recommend Robert to all my family and friends that are in the market for a new or used vehicle.

midse727

May 27, 2013

My experience at Ron Westphal Chevrolet was great. I went into the dealership knowing what I wanted to get. I had very specific requests for the car that I wanted. Brian Crunican was the most accommodating salesman I have ever dealt with at a car dealership. He listened to my requests and tried to find me the car that I wanted. When he couldn't come up with what I wanted within a 1000 mile radius, we started the ordering process. I must admit I was a bit anxious to get my car 2 weeks after placing the order. I would email Brian with questions and he would respond promptly and with sufficient information. When he didn't know the answer right away he would at least keep me updated until he found out the answer. When my car finally arrived I think that Brian was just as excited as I was! Everyone in the dealership from the manager to the finance guy to just the other salesmen were all so friendly and helpful. I am glad I chose Ron Westphal Chevrolet and would recommend the dealership to my friends and family! Thank you!

gonzalez5

May 25, 2013

Experience was great. Robert was not pushy at all, in which i cannot stand when salesman push you, i walk away. He helped us get what we wanted in our price range. Our credit was not the best but the team at ron westphal worked hard to help us. I would buy another car at your dealer with robert, anytime. thank you robert.

charlk

May 23, 2013

I visited Ron Wesphal with the intention of previewing the Memorial day sales. A few hours later I purchased 2 cars. It was a great experience working with Dan and Frank. They made the car buying experience very simple and stress free. I would like to thank these gentlemen for the service provided and I would strongly recommend Ron Wesphal Chevolet.Kevin C

thehendrixking

May 22, 2013

Came in today to check out Sonics and Cruzes. I was helped by Brian in the test drive, and he answered every question I had without pressuring me like other dealerships do. I loved the Sonic and their service so much, that I asked for an offer. There wasn't any unnecessary haggling because Don and Brian accommodated all my needs of staying within my budget. I love my new Sonic, and love the guys at Ron Westphal. Make sure to get Brian or Don!

bpalomo

May 21, 2013

Had a great experience! Both Dan and Brian exceeded our expectations. Would definitely recommend them if looking to purchase. Days after I had questions on working certain features and Brian was available and happy to help.

tollefson08

May 20, 2013

We have done business with several different dealerships in the past. This particular dealership was so professional and amazingly fast with helping us with what we wanted and getting the paper work done. We did not want to spend the whole day in a dealership when buying a new car, and they saw to it that we were in and out as quickly as possible while getting exactly what we wanted while providing excellent service.

yolicasas5

May 20, 2013

Bernard has helped us befor ewith the purchase of a vehicle and so naturally since we treated great the first time we came back. He and Dan Taylor made the car buying experience and easy and relaxed one. They were so phenomal that we decided to purchase 2 vehicles.No hassles no pressure just great customer service.Best,Yolanda Casas

bwew

May 17, 2013

Why: Mike Watgen and Mike Wiley worked as a team. Both were professional and knowledgeable! M & M (Mike & Mike) were able to handle throwback comments with humor. Vehicle selection, questions about product, and financing -- very smooth! Dealership friendly and clean.

rmeier64

May 16, 2013

I looked to Ron Westphal when it was time to purchase a new vehicle because I had been using their service department. My wife and I were treated so well getting out vehicles serviced that we wanted to give Ron Westphal a shot at our business. While I was not looking to make a new car purchase I was mailed a flyer that Ron Westphal was offering great trade in values for my 07 equinox. Both Mike and Robert worked very hard to get me the car I was looking for and were able to meet my pricing expectations. This was hands down the best car buying experience I have ever had. The process was handled in a professional and very timely manor. I would highly recommend this dealership to anyone looking to get a fair price on a vehicle and to feel like the staff truly wants to earn your business.

adriennetaylor15

May 11, 2013

I gave this rating, because the staff was friendly, helpful, honest, and listened to what I wanted when buying a new car opposed to just looking at dollar signs. Also, they made buying a car quick, fun, and worry free. Definitely will always buy my future cars from Ron Wesphal with the help of Dan Taylor and Gene Babb.

nicolenimerfroh

May 9, 2013

I've never been so happy with a car buying a experience. These guys have been amazing for our family. We will never go anywhere again to buy cars. Great employees, great company. Friendly and incredibly helpful.

djrose01

May 8, 2013

Mike was very nice and professional. I liked the fact that he was not pushy in any way. I would highly recommend him to others.

ngrigsby

May 7, 2013

Mike and Dan were very helpful and courteous. They took the time to explain everything and made me very comfortable. They did not try to sell me additional options that I did not want, which I really appreciated.

Apyhala24

May 5, 2013

Mike Watgen was very very nice to me I really appreciate that. the car that he sold to me I'm very happy with it. the thing I really like about Mike is that he was very patient to me and to my family. So when I ask mike a question He give the honest answer witch me and family really like. usually when it come to Dealer ship. I get a rude sale men witch I don't like. Rude mean like um they want everything done right away and rushing us to buy the car on that day. but Mike was not like. So Mike keep up a good work :) so this why I give you a 5 star on everything *****

Dayno

May 3, 2013

Bernard was very attentive and helpful. He asked a lot of great questions to make sure I was happy, and found the right vehicle for me. He was also very personable which made for great conversation. Everyone was down to earth and came across as relaxed and genuine, I did not feel pressured, like I have at other dealerships. Dan was very clear, and to the point. This was my first new vehicle purchase, my credit was less than perfect, and Dan was able to get me the car I wanted at a price I could work with. Dan was a 'no bull' type of salesman, and I can't thank him enough for making me feel comfortable. Joe helped me to understand exactly what I was getting, and showed me where to sign. He made the "paperwork part" painless and quick. Plus he gave me warranty options that were well worth it.

Jimbo1961

Apr 29, 2013

My husband and I had a great experience 4-28-13 with buying a new car, Gene Babb was very knowledgable and very patient with us and we believe that he was very helpful to us by making the right choice of buying the right car for us, we will recommend Gene Babb to our friends. Dan Taylor was very helpful as well by showing us all our financial options with no pressure. Thanks Ron Westphal for creating such teamwork with your employee's. We rate your dealership a At. Jim and Julia K.

clinden

Apr 24, 2013

I have purchased several vehicles from Ron Westphal and I will continue to do so because of the excellent service I always receive. Mike and Bill were extremely helpful in making this purchase go smoothly.

toni nicodemus

Apr 23, 2013

worked with great guys! made it easier! freindly people at this dealership! made me feel comfortable. rob kept me laughing the whole day!.thanks guys

Case2

Apr 21, 2013

Brian Crunican was a great sales person to purchase from. I've been so excited to drive my new Chevrolet Equinox 1 LT front wheel drive. Ive been telling friends that I've gotten it from Ron Westphal Chevrolet in Oswego. Brian taught me a lot about the car.

dantheilliniman

Apr 21, 2013

Ron Westphal Chevy had a very welcoming atmosphere and staff. I never felt uncomfortable with the deal we made. Robert Ithier went above and beyond normal customer service in locating a car for us at a fair price. He even drove to Milwaukee to pick up our car for us and have it ready by the next day.

glappe1

Apr 21, 2013

We have done business with Ron Westphal Chevy in sales and service for over 15 years. They always meet and exceed our expectations and we will continue to go back to them again. We also highly recommend them to all of our family and friends, and out 2 boys have also bought vehicles from them.They make it a pleasure to walk in the door, treat you like you matter and take care of you in a friendly, professional manner ALWAYS. We appreciate the time and effort they put forth on our behalf in this latest sale, even though it was a bit rough at times, and they came through with flying colors!!!

PurpleSmarts86

Apr 20, 2013

I was beyond disappointed. My husband and I went in to look at a truck. After taking it for a test drive we made an offer that was presented to the manager Don. It was accepted. They then informed us that the truck was sold to someone else right under our nose. We looked at two more sub-par trucks. We were told they would do whatever they could to get us a different vehicle. We found one that we liked but was 17k. I figured it wouldn't hurt to look. The manager Don came out to apologize. He told me he would give us a deal on anything. He said he had no attachment to any car. I asked how much of a deal? He replied with whatever we want. I told him I would take the 17k truck for 10k out the door. He said deal and shook my hand. As is customary in verbally finalizing a deal. After our test drive we came back to do paperwork. This is when Don and a different head manager Dan said they couldn't help us. There was no deal. I was unaware of the deceptive practices that this dealership is doing. The people should be ashamed of themselves. We are a nation built on handshakes as deals. They do not keep their word. I would never recommend this dealership.

robertenck

Apr 19, 2013

For once it was great buying a car from a dealership with such great employees. I wasnt presured on buying a car as soon as I got on the lot but instead got approached with kindness. Mike and I started talking about a showroom car and it was over. He was a great guy and a down to earth kind of makn. There was no sales talk right away but instead it was just talking about life. That was nice to have a sales man that was a down to earth man, instead of a yuppy sales man thinking he knows everything about cars... Thanks a lot Mike.....

agabrys

Apr 18, 2013

Very great experience! Every person I encountered was very friendly. Brian was knowledgeable and answered all my questions. Great customer service and would definitely recommend to friends and family.

guillermosa28

Apr 18, 2013

since I came to the place I was treated quickly by Frank Avila in my language and very kindly explained to me everything I needed to know about my purchase options all very clear and simple and frank got me the best price and financing for me also Don Friedel equally polite, respectful and efficient as Frank so that I it is the best place to buy car and I recommend it 100%

Lindsey stover

Apr 18, 2013

My dad and I went in to purchase a chevy Colorado. Mike was very friendly and super helpful in making my purchase possible. Mike and Dan went above and beyond what I thought any dealership would do. Great place I will definetly be back to purchase my next vehicle here! Best experience I have had looking at and purchasing a vehicle. I will tell anyone looking for a vehicle to go here!!

powelson

Apr 17, 2013

Hi .My name is Donald Powelson and today I purchased truck . I am very impress of friendliness of employees. Don Taylor was very helpful with every answer., he is very professional and he know very well about his cars. He was very patience with me . I will recommend it this dealership to anybody ,include it my wife (she's very picky). I bought AVALANCHE 2005 and so far I am very satisfied.

staci.seierstad

Apr 15, 2013

Mike was an incredible sales associate! He had great customer service , incredible as far as staying in constant contact with us! Mike was very assertive in knowing what we were looking for! I would use Mike for every car purchase in the future!

Goldie22

Apr 14, 2013

Gene Babb is very nice to us! I am disabled and Gene goes out of his way to help us! When we stop by to visit he always takes the time ask how we are doing and gets us a free car wash! We recommend Gene to everyone!

bim2377

Apr 12, 2013

The guys at westphal Chevy were great, starting with mike and his great sales style, bill with his straight forward style, and joe with a efficient and friendly signing.

Happygrl13

Apr 10, 2013

Originally went in to have service done on my car. Dan Gardo was very friendly and knowledgeable. When I came back to pick up my car after Dan had called to let me know it was done, I got this crazy idea and decided to see if I was eligible to purchase a new car. Dan Taylor greeted me with a smile and told me he'd take care of me. As a single woman with one income, I was pleased with what Dan and Don were able to do for me and I walked out of there with a brand new 2013 Chevy Cruze ! Scott O'Malley who was also very friendly took me on the test drive and answered all my questions. He helped me set up OnStar and showed how to work all the fun gadgets in my new car. I will recommend Ron Westphal Chevrolet to all my friends and family.

klyn0827

Apr 10, 2013

Brian was friendly and extremely knowlegable! He took the time to answer all of our questions. We were never pressured to buy and Brian made sure we recieved the best deal possible. He made our car buying experience very comfortable and enjoyable. Don in managment was also great! I will recomend Ron Westphal Cheverolet to all of my friends and family.

cbieritz

Apr 8, 2013

I have not purchased a new car for sometime. I decided to Lease, which was the best options for me and my pocketbook. Gene was very patient while I contemplated colors and styles and very helpful in helping me to understand the workings of new technology in these new car. Don also made this experience very pleasant and less stressful. I would recommend Gene to any of my friends if they are interested in a car. Thank you Gene and Don for a wonderful experience.

janemccormick

Apr 5, 2013

Mike is super. Most likely would have not bought if it was not for Mike. I appreciate working with someone educated and experienced. It makes a huge difference to us. Thank you Mike.

jrhames

Apr 5, 2013

We had a very low pressure buying experience. I felt Dan & Mike negotiated fairly & we walked away with a great deal. We definitely would recommend Westphal Chevy & will return when we're ready to buy again.

Monaka34

Apr 4, 2013

Mike was a pleasure to work with. Any questions I had or still have about the car he answers with a delightful attitude! I will be recommending Mike to anyone I know that's looking to purchase a vehicle!!

kenk123

Apr 3, 2013

We found that Ron Westphal Chevy was extremely family friendly. Mike Wiley was very nice and respectful to our young children. He showed us the waiting area that was comfortable for our children. When we finished with our transaction, Mike offered to buy our children some candy from the machine. They were very excited. As for the transaction, Mike gave my wife and I space when we needed time to discuss, yet he was available when needed. I especially appreciate that Mike was the one who went to pick up our new Traverse from the Chevy dealer who had it in stock. That is a level of customer service that I believe puts them above many of the other new car dealers. As for Dan Taylor, the Sales Manager, he was very nice and friendly as well. We felt comfortable speaking with both gentlemen. They both have a great sense of humor that meshed well with mine. Mike told me that he would not lose the sale over price, and he along with Dan's help, got the price to where I needed it to agree to the purchase. Outstanding service all around!

Boergers

Apr 2, 2013

I had been looking online for the Traverse I wanted and discovered Ron Westphal had the one in the color and options I was looking for. I went to the dealership to test drive this specific Traverse and was greeted at the door by Mike. He was very courteous and helpful with the purchase of my new car. I would highly recommend him to any of my friends and family in the market for a new car.

RachelKleinfieldt

Apr 2, 2013

This was my first time purchasing a vehicle, ever. Mike came up and helped us immediately. He was very friendly, and not pushy! He helped get me exactly what I wanted and I couldn't thank him anymore! I would reccommend Mike to anyone!!

COVELLO.P

Mar 31, 2013

This is the second car my wife and i have purchased from Ron Westpahl, we came back because of the great deal we received on the first car we purchased. Rosanna , Gene, Dan and Joe were great to work with, and the whole experiance really only took a few hours, and we were out the door in the car we wanted ! I highly recommend that you seek out Rosanna Marisco or Gene Babb if you are in the market for a new or used vehicle. You won't be disapointed.Paul Covello Oswego, Il.

gohsthb

Mar 30, 2013

I found a Hyundai Santa Fe that I liked online. My wife and I didn't call first, we just stopped by. That was how we met Frank. We had been to a different dealer a couple of days before. Although the salesman we met at that dealer seemed nice, we found the car we drove there had some major problems. Even though I said I am no longer interested in that car, I got many emails from them, about that same car. Frank was not pushy like that at all. We test drove the car I liked that first night, and told Frank we would think about it and maybe be back in a couple of days. No phone calls, no pushy emails, when I called back Frank even remembered who I was. And by the time we went back in he had the car washed and waiting for us to drive again. I did a lot of research online, checking prices and looking at similar cars. I got a great deal from Ron Westphal. Part of the car buying decision is who/where you are buying your car from. I felt good about Frank and the team, and that lead me to go back and buy my car from them. Thanks guys!-Hank

Mitch1201

Mar 30, 2013

This is the third car we have bought from Bernie and Ron Westphal and each time we have been treated with respect and kindness. Bernie is knowledgable about each vehicle and takes his time to make sure we understand all of the cars features. All the employees of Westphal are friendly and never did we feel pressured to purchase a car. I would recommend Bernie and Ron Westphal to anyone buying a vehicle.

Rizz1099

Mar 29, 2013

Gene Babb was great. He and the rest of the staff made my first leased car a nice experience. They were also very patient with my questions.Thanks guys for the great service.

01cup2cakes

Mar 27, 2013

I took the time today to fill out this survey because I was very happy with the service that I was given. Although the dealership was busy with maintenance, they were very helpful and took their time to help me out with my first car purchase. Gene was a great with helping me find everything I was looking for.

Glennfuchs

Mar 25, 2013

I located a used vehicle on the internet and on their website. I called them to get more information about it and by the time I went to the dealership, it was washed and up by the office so I didn't have to go looking for it. Sales team was very friendly and not pushy, just very helpful. Left the dealer after purchase feeling that we got a fair deal. Would definitely recommend Ron Westfall to anyone.

KipJohnson

Mar 24, 2013

We came to the dealership looking to lease a new Chevy Traverse. We had done quite a bit of research regarding leasing and which vehicle we wanted. We worked with Gene who was very helpful - he helped us search for different incentives and worked with the finance team to get us a payment we could afford. We were able to combine multiple incentives and the $0 money down program. Even though it was a very busy Saturday, Gene spent a lot of time with us negotiating our price, activating our OnStar, XM Radio, etc - and tried to make it fun for us. Everyone at the dealership was friendly and helpful.

LarryGermain

Mar 24, 2013

My name is Larry Germain.I was looking for a car and had gone to a couple other dealers. I was talking to friend about the car I was looking for and my experience with the dealers I had dealt with, (pushy, arrogant, no time for me if I wasn't ready to buy right now). So my friend told me he had a really good experience with Mike Wiley over at Westphal, and told me to give him a call, so I did. The service from the time I entered was outstanding. I was immediately greeted as I walked through the door by Mike. We sat down and I told him exactly what I wanted. The car, finance rate, and price tag. He delivered!! He introduced me to Don Friedel who was also on the same page as both Mike and I. Bottom line is: Excellent service, friendly staff, NO PRESSURE!!!!!!

Robpond

Mar 22, 2013

We really enjoyed our experience with Mike Wiley, we have never bought a new car before and we were shopping around. We chose to buy with Mike because he was very nice and not pushy, he worked great with us and was very helpful in finding us the car that we really wanted in a price that we could afford. We will highly reccomend buying from here, and are very happy with everything!

Thompsoneric93

Mar 20, 2013

Dealers were very friendly and knowlegable. The process was very fast and easy. Excellent customer service and unbeatable prices! Highly recommend! I will definitely be a returning customer.

Aerofan40

Mar 19, 2013

Scott was extremely helpful and friendly. Got me exactly what i wanted. Joe was great also. Scott took the time to explain the different packages on the car which was really helpful.

Hatheway4

Mar 17, 2013

I do not like car shopping and dealing with the salesman but mike made the process very easy and enjoyable. Mike was excellent to work with. Very friendly and knowledgable about the cars available to us. There was never any pressure to buy and mike and Dan made sure we got the best deal possible. I would buy another car from mike in the future. Walked in planning to just test drive cars and left with a new car. We are very happy with our purchase and our shopping experience with Mike.

jenm227

Mar 16, 2013

From the moment we walked in, to the moment we walked out, we were met with kind faces and helpful service! Mike Wiley went above and beyond to make sure that we were comfortable, well-informed, and taken care of. We were able to take the used car to our mechanic and have them inspect it before we bought it. Everyone that we met was super nice and we didn't feel pressured or uncomfortable at all. Keep up the great work! Thanks!

Tom75Mar

Mar 16, 2013

I didn't intend to buy a new truck, but when driving past Ron Westphal saw this black Colorado Crew Cab, 4X4 Z71 sitting out front. Went inside to inquire and was greeted by Mike Watgen. Told him I just wanted to look inside but the next thing I knew he was bringing the truck down for me to test drive. We took it for a spin and I knew I wanted this truck. This was Monday Feb. 25, 2013. I told Mike I would let him know later in the week. He did not high pressure me whatsoever. Brought my wife back and wound up buying it on Feb. 27, 2013.I was offered a fair price for my Ford Ranger. When I picked up the Colorado Mike went over all features with me and helped set up On Star. I was impressed with how courteious Mike was. I think Ron Westphal should be proud to have him as a sales associate. I also received a great deal on financing.

BreeZ90

Mar 15, 2013

After a rocky start to my day at another dealership where I learned they'd sold the car I was interested in. I walked into Ron Westphal Chevrolet & the first person I encountered was Mike Wiley (my assigned sale associate). He greeted my family & I and as we walked across the showroom floor he explained to me he'd heard I was coming & had already pulled two '13 Chevy Malibu LTZs (A++ already for customer satisfaction). After agreeing the black LTZ was the sharper of the two cars, we climbed inside & Mike set off showing us all the bells & whistles. I was instantly at easy, he explained his passion for his job & how buying a car was suppose to be fun! My entire experience with Mike was nothing less. I never felt pressured to make a deal or rushed into the decision. We all laughed the entire afternoon as I signed the papers to make it official. Nearly three weeks after my purchase I am still as in love with my 2013 Chevy Malibu LTZ as I was when I drove off the lot. The facility, staff, their kindness & friendliness did not go unnoticed. I HIGHLY recommend Ron Westphal Chevy to anyone interested in purchasing a car! These men far surpass the local competition.

D_WOLLEN

Mar 15, 2013

Based on the inventory selection on hand, the great customer service and the known quality of the service department from past years of dealings, I continue to take my business to Westphal Chevrolet. The new Cruze is quite enjoyable!

helenh112

Mar 15, 2013

I was very pleased with both Frank and Don. They made me feel relaxed and comfortable. Although I delt mainly with Frank, Don came over to introduce himself and his upbeat attitude made me feel even more comfortable.Frank walked me through the process of trading in 2 cars to help buy one, the HHR. I have now been able to drive it for a couple of days and i am enjoying it. I would absolutely go back to Ron Westphal Chevrolet. And I hope that in a few years the both Frank and Don will still be there so that i may work with them again

sayali02

Mar 15, 2013

My experiance was great. Rosanna was very friendly and outgoing. I had never found in bought a car so quickly, she knewwhat i wanted and worked for my family. Bill was s nice an willing t get my the payments i needed. Joe was staight to the point and had me in and out, so it was easy to tke my kids with me. I also got to visit Rick in automotive his service is great he helpedme with what i need as quick and efficiant as he could. I recommend this dealership.

thomasonw

Mar 15, 2013

Rosanna and Dan were very friendly and helpful. This dealership has a large selection of vehicles to choose from. I won a Traverse through Chevy/Radio Disney but would definitely purchase from here again in the future.

AntonioRossel

Mar 11, 2013

frank, was a great salesmen and a all around good person.. helped me with all my questions and gave honest and good answers. will be back to purchase any new car.

tomnewman

Mar 11, 2013

The sales person was friendly and helpful , seemed to work hard to find all the incentives that was available and after the purchase showed me around the dealership and went over the features in the car that was new to me. He also help me sync up my phone with the new car to be able to use the Bluetooth option.

jharazin

Mar 9, 2013

Mike and Ben Kalsto were fantastic! We had a great experience with them two years ago when we leased a new Equinox , and an even more satisfying experience this time. We are Ron Westphal customers for life thanks to these two gentlemen!

Ellange

Mar 6, 2013

This was my first car buying experience and Mike Wiley and everyone at Ron Westphal were very easy going and patient with my dad and I whispering back and forth. It was a wonderful no pressure situation, and I absolutely love my first car. I will be going back and recommending Ron Westphal to anyone interested in a Chevy.

tinastanley56

Mar 4, 2013

Gene and Dan were helpful in getting me a great car at a great price. I feel safe in this car and my old hoopdie car was towed away, never to be seen again. I appreciate their help so much and will recommend them to anyone who needs a new car at a fair price.

corah

Mar 3, 2013

Mike was extremely friendly and helpful. No pressure, and a laid back atmosphere. If you want a awesome Chevy or a solid dependable used vehicle this is where you have to go.

nancyy

Mar 3, 2013

I came to the dealership knowing pretty much what I wanted. The exact car that I wanted was available. At no time did I feel pressured to purchase anything else that I did not want. I feel that I was respected as a woman purchaser. I had a quote from another dealer and I paid less than what the other dealer quoted. My future son-in-law was quite impressed with the deal and the treatment that I received from this dealership. I have already recommended to friends who will be looking for cars in the future.

jenna01paige

Mar 1, 2013

Everyone was very nice and polite. Mike Wiley took extra time with me to set up the OnStar and XM Radio. Price was great and the finance process was quick and every page was explained great. Will definitely recommend to everyone I know. Great job guys. Looking forward to buying all my future cars from you.

adipynenberg

Feb 28, 2013

We just purchased a 2013 Equinox from Ron Westphal Chevrolet and were very satisfied with our experience. The salesman we worked with, Mike, was very helpful and knowledgeable. He listened to the options and specifications we wanted and did a great job in finding us a car that fit our needs to a T. We never felt pressured. He did a good job of communicating with us and giving us all the information we needed to make the decision for ourselves. He even sat in the car with us after we purchased it and walked us through the new vehicle to help become familiar with all its capabilities (he even set our OnStar up with us). Our finance manager, Joe, did a great job of explaining all the financial aspects to us and helped us get a great deal. Great experience overall.

kennethBarr

Feb 26, 2013

MIke,Don and joe were all very helpful and respectful. MIke, worked with the price range i was looking for and found the perfect car. during my visit i felt very comfortable talking to the people that helped as, due to ther elevel of respect.

MacGillivrayFamily

Feb 26, 2013

Robert helped us pick out our sons first car. He was very helpful and we had a great experience overall -- he even offered us taco's! I will highly recommend Ron Westphal Chevrolet and Robert in particular, to anyone looking to purchase a new or used car because he is trustworthy and made my son (and us parents) feel at ease!

rsenft

Feb 26, 2013

Mike and Dan were very helpful. They went over multiple options with me and my father to ensure I got the perfect car I wanted. They even stayed late in and I never felt rushed. I was very impressed with the fun, helpful atmphosphere that they provided the shop with. I would definitely recommend them to anyone looking for a car.

VICKIKO222

Feb 26, 2013

ROSANNA MARSICO DID NOT PRESSURE ME! ASKED FOR USED DEMO. SHOWED ME 2011 CHEVY CRUZE, WHICH I FELL IN LOVE WITH, FULLY LOADED. LET ME TAKE CAR FOR TWO HOURS TO DECIDE WHETHER TO PURCHASE THIS CAR AFTER OWNING MY 2000 PONTIAC GRAND PRIX FOR 12-1/2 YEAR, WHICH I TRADED IN ON THIS 2011 CHEVY CRUZE LTZ PURCHASE. MISS MARSICO EVEN ANSWERED QUESTIONS ABOUT MY CAR, DAYS AFTER I BOUGHT CAR. SAY CALL ANY TIME IF I HAD QUESTIONS. TOTALLY HAPPY!

ellemae55

Feb 25, 2013

My experience at Westphal Chevrolet could. not have beern more pleasant. Rosanna was very knowledgable and friendly. She was most eager to show me all the features of the new Sonic I purchased. I would defintetly recommend the dealership and Rosanna. I was also introduced to the General manager, Dan Schwebke, What a gentleman. And very helpful also.Janet MeyersMontgomery, ILjjboom55j

draeside

Feb 24, 2013

I saw the Chevy Cruze I purchased on Auto Trader.com and decided to visit the Dealer even though it was quite a distance from my house. I was greeted promptly by a salesperson who was pleasant and helpful. I could not stay at this time but I made arrangements to visit the following Saturday. Roseanna the salesperson followed up and when I arrived on Saturday she was ready and waiting. The session went well with them meeting my requirements and I did purchase the car. It was one of better experiences I have had purchasing a car.

BrendaE

Feb 20, 2013

I just purchased my second vehicle from Ron Westphal Chevrolet and once again left a happy satisfied customer. Customer service is alive and well at this dealership. My salesman Mike Wiley was very informative and catered to my every request. There was no high pressure sales pitch, just a helpful team working hard to provide me with the vehicle I was of looking for at the terms I was looking for. They were more than fair with my trade in and I was rewarded for my customer loyalty. I highly recommend this dealership!

hello20

Feb 20, 2013

Scott and Daniel are friendly and willing to work with the customer! I plan to come back and purchase another vehicle with Westphal Chevy. Thanks guys!

SilveradoEquinox

Feb 20, 2013

We own 2 Chevy vehicles both we bought at Ron Westphal. We decided to get another new vehicle and we bought a 2013 Equinox. We were very satisfied with Scott O'Malley and his Sales Manager Daniel Taylor.

JGHinterlong

Feb 18, 2013

Walking into the dealership, I knew what truck I wanted to buy. It was a matter of quality of the vehicle and the price which stood on it. As Mike assisted in my services of test driving the vehicle, I was very pleased with the truck that I had seen. As he had other responsibilities, Rosanna assisted me in making the final deal and all the paperwork. These two employees made buying my truck nice and easy. There was not any hassel or pressure in the deal at all. Both Mike and Rosanna were very friendly and I was able to talk/discuss information with them without a problem. These two employees made my expreience at Ron Westphal great and even the car buying seemed great!

ron5150

Feb 17, 2013

I have been bringing my vehicle to Ron Wesphal for service and or repairs for about the last six years and have always had the best service there then from any other dealership i've ever delt with. The staff has always been friendly knowledgable and proficiant. So it was no question when I decided to buy a new vehicle I was going to buy it from Ron Westphal. Robert Ithier was the best. Not pushy, friendly,easy going. I really felt I was buying a car from a friend rather then a salesman. He went to great lengths to find me the vehicle I wanted for the deal I wanted, and succeeded beyond my expectations. I look forward to many more years of service from Ron Westphal Chevrolet. Thanks for finding me my Equinox Robert.

morena547

Feb 15, 2013

The whole sales experience was pleasant and stress free. Rosanna was very helpful and knowledgeable. I would recommend this dealership and Rosanna to anyone.

pdixtile

Feb 13, 2013

The workers are friendly and helpful. We have purchased one truck from there and had one truck did maintence there. Now we are purchase one new truck. We are happy about the customer sevice there, and would recommend to anyone looking to buy a GM product.

Linsey94

Feb 8, 2013

Rosanna helped me buy my first car today and was very helpful. I'm a student in college, and she helped to find an affordable and reliable used car. I was really happy with the purchase and she gave me so much great advice on how to extend the life of my car. She worked hard to give me a deal and was patient during the whole process. She was really friendly and great to talk to.

mejmea

Feb 7, 2013

I came to Ron Westphal needing to replace a vehicle that had been totaled and so there was some urgency and inherent stress involved. Dan Schwebke (General Manager) was recommended to me by a good friend as someone who would be fair and easy to work with. This proved to be true and it reflects in the other staff I worked with as well. He was very helpful in discussing various options and ultimately connected me with Rosanna Marisco as the Sales Consultant for my used car purchase. Rosanna was very friendly, helpful, and efficient and we all easily reached an agreement/deal that I consider to be very fair. There was no high pressure and were no "sales tactics" that might be considered stereotypical in the auto sales business. Joe Buechle handled the various financial and warranty options and paperwork very quickly and efficiently, again with no undue pressure. All in all, a very good experience, I called my friend first thing and thanked him for directing me to Westphal.

bbsam5577

Feb 2, 2013

I was interested in a used Captiva on the lot and soon after saw abetter value in buying a new Equinox from Scott. He was very conciderate to my wishes and needs and gave me time to hear my demands and give me the space needed to make my decision on wheather to keep My Impala ss or buy an SUV. the whole staff were curtious, Kind Skilled, and hade great sence of humour. After the closing of Cross Roads Chevy & Buick that I Delt with for many years, Scott has renued my faith that ther eis another great dealler out there that believes in arelationship far beyond the sale.Thank you, Blaine Malarich

tkaufma

Jan 27, 2013

Purchased 2 new vehicles from this dealer. They were great to work with, fair on trade, and best price in the area (we got at least 10 other prices).

Cheva

Jan 25, 2013

It was a pleasure to work with Frank. He was very patient with me. I spent a yr looking at different cars at dealerships, but I always came back to see if Frank had anything new for us to look at. Like I said he was a pleasure to work with. Thank You

BN1

Jan 16, 2013

Robert Ithier did a great job and was very helpful throughout the entire process. I was in the dealership 3 times and spoke with him at least 5-6 times on the phone over the course of a few days. Each time he was always available and if he didn't know the answer to a question he quickly got an answer for me. Finance and sales managers were also very polite and never pushy. I've purchased several new cars and this was among the very best experiences. I would certainly send my friends and family to Robert for a new car.

deedimt

Jan 16, 2013

I went there really nervous about getting a new car and I found Gene. He knew which cars I could afford and got the paperwork going right away. I got a great price and everyone worked very hard to get it to where I needed it to be. Also if I have any problems they take care of it right away.

Letterman 15

Jan 16, 2013

Excellent experience. Excellent salesperson. Will come back. The negotiation process was painless. All terms and conditions were explained and it was all done in a reasonable amount of time

RG1219

Jan 15, 2013

This dealership encounter is the second time that I've dealt with Ron Westphal, and I am more than willing to say that it is not the last. These people are genuine, and the time spent with Bernard was extremely helpful and sincere. After a car accident that left the previous car (bought at this dealer) was totaled, the people were more concerned about my well being and were attempting to provide the best deal for my money. They far exceed any dealership in the area, and are pleasant people to work with! Always a smiling face and want to give you the best help from the kindness of their hearts.

Dawn5678

Jan 14, 2013

We were searching for a used car for our son for a Christmas present. We had been to other dealers trying to find a used car that met our budget but was also safe for my 16 year old to drive. We only had a few weeks left until Christmas and were starting to feel as if it wouldn't happen. We went to Ron Westphal Chevy and spoke with Scott and found a wonderful car just ideal for a first car. We took it to a mechanic prior to officially purchasing because we were a little scared on buying a used car. We received confirmation that it was a great car at a great price, and they could tell that the dealership/previous owner did what they needed to get it up to standards. Wonderful experience!

clflesh

Jan 11, 2013

Was greeted immediatley upon entering the sales office. My needs were a constant concern for several of the employees working. Several times I was asked if I needed a drink and was offered lunch as well. Brian listened to my needs and went above and beyond in meeting all of my expectations. This was by far the most fun I have ever had at a car dealership. I never felt obligated on pressured. Will recommend this dealership to everyone that I come into contact with.

Pam Wolter

Jan 11, 2013

I wished to buy a new car and i only wanted an american made car. in doing all my research i decided upon the chevy cruze and meet with the sale person Scott OMalley who was very helpful and i decided to buy only from him

kornbaby19

Jan 9, 2013

A few weeks ago, I met a really friendly lady named Rosanna. I was looking to buy my first car and was a bit nervous. She really helped me narrow down my options, in which my ultimate decision ended up being the 2013 Chevy Equinox. I ended up driving the car home THE SAME DAY. I was so excited that I ended up with such a nice car. I went home and showed off my new ride to my parents and friends who were as impressed as I was. I will recommend this dealership, car, and sales women to anyone I know that is in search of buying a new or used car. Thank you so much!-Laura

Rachael19

Jan 9, 2013

They did everything they could to get me in the car of my choice, within my price range. Great service! Would definitely recommend to a friend/family member!

Tabomalley

Jan 9, 2013

I bought my car in march and couldn't be happier with the service I was provided! They were fair in price and worked with me for what I needed. I just got remote start installed and will definitely go to Ron Westphal for all my future auto needs! Thanks Scott!

Ellange

Jan 8, 2013

This was my very first car purchase and it was went extremely well. I had brought my father with to help with my first purchase and because I was also using their gm dollars. Mike was very patient with our whispering, himming and hawing, and cell phone calls back forth to insurance/mom. The manager on staff was also very nice, Dan I do believe. The staff seem laid back and friendly, a definite no-pressure dealership, and I LOVE my cruize.

Yesenia13

Jan 8, 2013

Overall my experience was a great experience I was very satisfied with the experience and all the hard work that everyone put into helping me get in my new vehicle! Thanks :)

drieckert

Jan 6, 2013

Once again Ron Westphal came thru for me. Gene Babb and Dan Taylor got me a great deal. This is my fourth vehicle purchased here and it will not be my last.I would highly recommend Ron Westphal to anyone looking for a new or used vehicle in the future. Thanks again.

cudziol

Jan 5, 2013

We purchased a used car about 2 yrs ago from Gene at this dealership periodicaly would stop by and browse Gene was very freindly on our visits even knowing we were'nt ready to purchase just yet.Just recently we stopped by and met with Gene he showed us a car that would work for us let us take the car for the weekend and come back and we can work a deal well in the last few yrs economy has been tough and like alot of people out there we had a few dings on our credit report but Dan Taylor went to bat for us with the bank and got us a fair finance rate and a payment we could afford on a really nice car after taking car home had a little issue with tire monitor sensor my wife took the car back to Gene and had it fixed in about 20min the wife said that they made her feel like royalty takeing control of situation so for us we will continue to purchase vehicles from this dealer

mjh927

Jan 4, 2013

This latest purchase is the 4th Chevrolet vehicle we have purchased from Ron Westphal Chevrolet and Frank Avila and Dan Schwebke in the past couple of years. It is obvious that we are pleased with the vehicles themselves but the personal attention and experience we have received from Frank and Dan specifically has to be mentioned. Purchasing vehicles can be very stress filled and frustrating and we have always been treated with honesty and fairness and given the best product that fits our needs. We are so appreciative to have a place we feel comfortable purchasing our cars from like Ron Westphal Chevrolet. In addition, the service department is excellent. We receive personal attention, our vehicles are taken care of quickly - even if we don't have an appointment. Thank you.

acolorez

Jan 3, 2013

I WALKED IN LOOKING FOR A GREAT DEAL AND THE PERFECT VEHICLE AND I FOUND IT HERE. THE SERVICE WAS PERFECT AND I DIDN'T FEEL LIKE I HAD TO SETTLE FOR SOMETHING I WASN'T COMFORTABLE WITH. ROSANNA MARSICO WAS VERY HELPFUL AND WORKED VERY HARD TO GET ME A GOOD DEAL. SHE WAS VERY UNDERSTANDING AND A PLEASURE TO DO BUSINESS WITH. I WOULD RECOMMEND HER AND THE WESTPHAL GROUP TO ANYONE!

bobamy1994

Jan 3, 2013

Brian did a very good job describing the car's features and was very friendly in his sales approach. He was very good with soon to be driving sons and gave one a car calendar. He was also very patient waiting for me to make a decision that took about two months given my very busy work schedule. The person who assisted with the negotiations kept focusing on the payment when I wanted to discuss the price of the car. After I insisted on discussing the price, the approach did change and we came to an agreement after I received the additional $500 rebate that was not available when I first came in to the store. Brian has continued to follow up to make sure I'm satisfied.

ETupper

Jan 3, 2013

Thank you Ron Westphal team for making my new car purchase experience both pleasant and exciting!! Everyone I worked with made this so much easier for me. I couldn't have asked for a better group of people to deal with. Gene was extremely helpful in making sure I knew where everything was in my new car! I love my new car so much! Thank you!

kacuff

Jan 3, 2013

Ben was an outstanding salesman. He was down to earth and had my best interest in mind. Ben showed my husband and I all of our options and helped us find the best deal. I would recommend any to Ben in a heartbeat. Our service was excellent because of him.

kimery.wilsonfranzen

Jan 3, 2013

Awesome to work with and great prices! We had a tough time deciding between the Ford Fusion and the Chevy Malibu, with the fair price and great people to work with, it was the Chevy Malibu all the way! Thanks!

smuck11

Jan 3, 2013

My experience with Ron Westphal was fantastic. I delt with scott O'Malley and he was a real pleasure to work with. He was very informed with the car I purchased and had answers for all my questions. I would definitly recomend Scott and the rest of the people I delt with at Ron Westphal.Steve Muck

stevenyo89

Jan 3, 2013

From the start Scott O'Malley did an amazing job helping me find the exact Chevy Malibu I was looking for. During the test drive process Scott had to go answer a couple of questions from a previous customer but Robert stepped right in, explained the different options and took us on a test drive. This dealership really takes the time to work with you to get the best possible price. They didn't have the exact color I was looking for but Scott was able to find one and picked it up the same day. The service was amazing and I would highly recommend the dealership

teresa nilles

Jan 3, 2013

I WAS VERY HAPPY WITH MY SERVICE. I HAD A BUDGET I HAD TO STICK TO , AND BRIAN AND THE MANAGER AND EVEN THE FINANCE DEPARTMENT HELPED ME WITH MY SITUATION. MY FAMILY AND I HAVE BOUGHT CARS FROM THIS DEALER SHIP IN THE PAST, AND HAS ALWAY'S BEEN HAPPY. THANK YOU TERESA NILLES

kschramm1

Jan 2, 2013

Rosanna knew more about the vehicles and options than any other sales person I have dealt with in the past at any dealership. This made choosing the model and options easy and made the transaction quick and painless.Rosanna is very easy to deal with, does not pressure you and is very organized and professional. If you are looking for a knowledgeable, professional, and easy-going sales person, Rosanna is the one for you.

Avila7

Dec 31, 2012

This is our third time purchasing a vehicle at Ron Westphal we love how they treat us. Rosanna was very very helpful and patience during the whole process. :)

steve.broeffle

Dec 31, 2012

The purchase experience was pleasant. They had the exact vehicle we were looking for on the lot. Brian, answered all our questions and gave us a good crash course in using all the new features we weren't familiar with. Everything went very smoothly. I never felt pressured at all.

cherie brown

Dec 30, 2012

Ron Westphal family was great.I would recommend this dealership to my friends and famliy.Everyone that passed us was kind and friendly,we had a awesome experience.

Dani

Dec 27, 2012

Everyone, especially Rosanna Marsico and Dan Taylor, was very friendly. The price was right and there was no pressure. I would definitely recommend Westphal Cheverolet and would buy here again!

JLieser

Dec 17, 2012

Bought a used car from Scott O Malley. He was honest and easy to work with. I was very pleased with the price & experience! I will definitely be back to Westphal when I need another car.

Mary Glosson

Dec 4, 2012

I love my Chevrolet Equinox. Scott worked hard so that I could have a new Chevrolet Equinox. I would reccomend Ron Westphal Chevrolet and Scott O'Malley

Joe M.

Dec 3, 2012

This was my 4th vehicle purchased from Ron Westphal Chevrolet, and second from Ben Kalsto. I found him to be extremly helpfull & knowledgeable in my recent truck surch/purchase. When I finally made it to the dealer to pick up the new vehicle, Ben found the time to come in on his day off to make sure it was cleaned and ready for me to drive off. I would recomend this dealer, espically Ben to any of my family and friends. Look forward to my next new car purchase.

satisfied customer

Nov 27, 2012

bought a 2012 dodge grand caravan from ron westphal based on previous new car purchase and continued excellent customer/vehicle service. Mike and Rick in service and Ben in sales are solid and trust worthy.

Seahorse1965

Nov 25, 2012

If your looking for a great experience,you have to give this dealer a shot,,,,no mumbo jumbo pricing ,I was looking for a new cruze looked on line went to a few dealers,,but every dealer I went to was trying to charge me more then there advertised price,,,I walked into to Westphal Chevy,I was met By Daniel Taylor the manager and then he he put with a great salesman,,but the manager monitored the whole car deal he got involved right away and made me feel like I was the only cust in the store....wow...you don't see this often,,,,,I'm a proud owner of a new cruze,,and will tell all my friends to go Westphal if your looking for a new Chevy.thanks

Just bought a 2013 Equinox

Nov 23, 2012

My husband and I have purchased several cars over the years from Ben Kalsto at Ron Westphal Chevrolet and most recently my new 2013 Equinox. I have always left feeling very good about my purchases and the Equinox was no different. I love my new car and the process of buying it was seamless and worry-free. I have bought from other dealerships before and the buying process was painful. At Westphal we are treated in a professional and friendly manner. Ben is knowledgeable, honest, and easy to talk to. I got the car I wanted at a price I was happy with. My husband and I will be coming back once again to Westphal for our next car purchase.

Joe M.

Nov 20, 2012

I recently purchased my 4th vehicle from Westphal Chevy. This is my second purchase from Ben Kalsto and I found him to be extremly helpfull and knowledgeable when it came to the vehicles I was interested in. Ben personally made sure the vehicle was cleaned and ready for me to pick-up even when it was his evening off. The service team at Westphal is equally responsive and always has my vehicles ready for pick-up when promised. I look forward to my next purchase and highly recomend that any one looking for a vehicle ask for Ben.

ijkeivel

Nov 17, 2012

I was looking for a larger vehicle for my new business and stopped by the Ron Westphal Chevy Dealer to look at some SUV's and mini vans. Gene Babb, the sales associate was very helpful and showed me exactly what I needed. There was no pressure to purchase a car the day I came in. I was able to take the car home over night and test drive it see if it would fit my needs. We returned the following day to purchase the van. Dan Taylor the service manager was very courtious and professional to work with during the purchasing processes. I have not purchased a car in over 5 years, but I must say this was the easiest car purchase I have every gone through. I was able to complete the entire transaction in about 2.5 hours. I would definately recommend Ron Westphal Chevrolet if you are looking to purchase a new car and had a great experience while I was there.

nacoutlet

Nov 15, 2012

In todays market service is the key and your person (Paul) in parts is one of the best people i've ever worked with in a newcar store.

tashagirl10

Nov 12, 2012

This is our 2nd vehicle from Ron Westphal Chevy. Everyone was very nice and the negotiating went very smoothly. The manager, Dan, came over to make sure that everything was done to our satisfaction and took some interest to make sure we were happy. The only thing that could be improved was the delivery time of the vehicle. We waited a long time for it to be detailed after the papers were done and it could have been done a little better (for the amount of time it took). However, it certainly would not deter me from returning to this dealer or referring anyone. We are very pleased with them overall!!

joeplocher

Oct 28, 2012

It was a nice easy fast. I would buy again any time. If going ask to talk to Scot Omally

Sonic

Oct 27, 2012

I had a great experience purchasing my new car at Ron Westphal Chevrolet. My salesman, Scott O'Malley was the best! He had a lot of patience with me which was needed since this was my first new car. My husband had new cars in the past but this one was mine. He showed me all the options and even hooked up my phone for me. I love the hands free option which I use frequently. In fact, everyone at Ron Westphal were great. We'll be back the next time we're looking for another car. Please tell Scott that I appreciated all his help. I will definitely recommend him to anyone that's looking for a car. I love the color. Diane & Greg Urban

Gnatsum

Oct 21, 2012

I purchased a used vehicle from Ron Westphal Chevrolet. I viewed the pictures of the vehicle online, prior to the purchase. After the purchase, a day later, I noticed large scratches, in a type of circular fashion, on the front bumper beneath the tail light. Initially, I dismissed this oversight as my own fault, when I inspected and drove the vehicle at the dealership. However, a day after the purchase, I reviewed the pictures of the vehicle which I had saved to my computer. The pictures of the vehicle, posted on the dealer's website, did not show the scratches. I enlarged the pictures and no scratches were evident, which should have been easily visible. I retraced my whereabouts in the day since I had purchased the vehicle, to determine if I had somehow caused the scratches. I had only gone to two places to show the car to my daughter and sister in law and had never left the vehicle. I also had not parked near anyone. Overnight the car had been garaged. Retracing my whereabouts was easy, as I had only purchased the car a day prior. In addition, I own another vehicle to drive. I reexamined the dealer's pictures of the vehicle again. This time I noticed a large rectangular type of "cut and paste" image, over the front bumper, where the scratches actually exist on the car. In addition, the silver rectangular image which is over the area where the scratches exist, clearly overlaps onto an opening of the car that is black, on a different part of the vehicle. Ron Westphal Chevrolet examined the picture. The dealership, of course, refuses to acknowledge any fraudulent activity, yet can not offer any reason why the scratches were so evident on the vehicle, but do not appear in the picture. Instead, the dealership offers lame excuses that the pictures posted on their website are password protected and the car was purchased as is, which is not the issue. The issue remains that the scratches were so evident on the vehicle, but do not appear in the picture. As a matter of record, the dealership also sold the car stating that the brakes had been inspected and the brake pads had no more than forty percent wear. Upon my inspection, with my mechanic, the rear brake pads had only approximately five hundred miles of wear left on them. The dealership reimbursed me fifty dollars for the cost of new brake pads, after their initial denial and my subsequent offer to personally bring the worn brake pads for their inspection. The reimbursement for the worn brake pads is a direct acknowledgment that the dealer sold the vehicle with risky brakes, rather than those that were safe. You decide if you want to visit this dealership to purchase a vehicle, used or otherwise. I won't ever again.

SUV rule

Oct 10, 2012

Our overall experience was very good. The only cmplaint I had was being told the used current model year vehicle was used by a saleman. But it turned out after negotiations and in igning the paperwork with the disclosure it was actually a rental vehicle. I did not appreciate the inaccurate information from the male sales associate who showed us the vehicle. I feel they have a responsibility to now their product!

5 Car Stud

Sep 25, 2012

I have purchased 5 vehicles from this dealership. Each time, the staff has been very courteous and I felt no pressure at all to make a purchase. The sales staff takes you through the tedt ride phase all the way through Onstar setup after the sale. They cover everything from A-Z so there's no hidden surprises.

Happy

Sep 25, 2012

We just purchased a 2013 Chevy Malibu. We received a very good price on the car, our trade in and excellent service from our sales person, Scott O'Malley. Scott was able to locate exactly the interior and exterior colors we wanted even though there were were none in the Chicago area. He worked out a trade with another dealer in Indiana the next day, drove that vehicle over three hours to pick up our car and then drove it back. When we picked up the car it had been washed and cleaned inside and out and had a full tank of gas. Couldn't be happier with the service, cost and our new car.

mugho

Sep 25, 2012

We just purchased a 2013 Chevy Malibu. We recieved a very good price on the car as well as our trade in. Our sales person, Scott O'Malley found exactly the colors and features we wanted at another dealership. The next day he negotiated a trade, drove three hours to drop it off, and another three hours back with our new car. When we picked it up it had been cleaned and washed and had a full tank of gas. We are very pleased with our new car and the service, price and care we recieved from Westphal Chevrolet.

COVELLO.P

Sep 10, 2012

9/10/12 Monday - my wife and I had a GREAT buying experiance when we came in today to buy a car. Rosanna Marisco was very knowledgable about the vehicles and very nice to deal with. We left today with a great car at a great price, Thanks to Rosanna ! Paul M. Covello Oswego, IL.

Tom S

Sep 8, 2012

I was probley not the easiest of people to get approved, but the dealership worked with my situation and was able to far exceed my expectations! I was not always a chevy fan, but the new car quality is very impressive and with the excellent service of the dealership, I'm very thankful for my purchase. I would highly recommend them!

knoxy

Sep 2, 2012

This is the second vehicle I purchased from Ron Westphal. I purchased my new Equinox from Bernie, a very nice friendly and very knowledgable sales person. I felt very comfortable with him and very happy with both my new purchases. I recommend this dealership to anyone

waydadof3

Aug 15, 2012

All around great experience from start to finish. Sales staff was very friendly and willing to work with us on price. Also, multiple follow-ups afterwards to ensure complete satisfaction.

T-Blazer

Aug 13, 2012

The service guy at Ron Westphal chevy knew exactly what was wrong with the spare tire winch on my '05 trailblazer, and they had a parts on hand even though the truck is 7 years old now. Very happy it was fixed w/o any hassle.

Jill H

Aug 12, 2012

I am pleased to have brought my car into Ron Westphal and received such great service. Everyone there is always so kind to me and always make it so comfortable to bring my car in and I know that they will take care of the problem.

2500HD22

Jun 13, 2012

Shopped for four months to find the right used 2500HD and found it at Westphal. Worked with Bernard for 3 hours to hammer out an exceptional price on a great truck. I did not buy an extended warranty. That was 16 months ago, recently had problems with the electrical and they managed to troubleshoot and fix it in very short order for a good price. Went into service another time for what I thought was abnormal shifting,1 Hr. later came out with the trans and engine computer completely updated, no charge even though the warranty was expired. Another minor electrical problem, 2 Hrs. troubleshooting and no charge. Sales and service employees are always professional, courteous, and accomodating. They will definitely be my Chevy dealer for many years to come.

derek8314

Dec 2, 2011

They ripped us off so bad. We drove all the way up from peoria IL a two and a half hour drive. We called them before we got there and they gave us a price on a car to be 3600. We get there and they tell us someone else would buy the car for 4500 so they wouldn't sell it to us unless we paid 4250. They jacked the price up on us $650. They said that their salesman never said that it would be 3600. They are the biggest liars ever. Never ever buy a car from them.

boszkoe55

Nov 11, 2011

When I went in to check out a new Silverado Reta was very helpful. She got right to point and gave me a great price so I purchased the vehicle out of inventory. Dan the manager was also very helpful with all the paper work. I would highly recomend Westphal Chevrolet.

joshuamccord

Sep 26, 2011

When I went into the dealership the 1st time just to look around there were no high pressure sales pitches. When I had decided on a vehicle and came back to the dealership the transactions were quick, efficient and fair.

Lori6542

Sep 1, 2011

We are very happy with the car buying process at Westphal Chevy. Frank was very good with the test drive and working with us to make us feel like we got a good deal.I recommend this dealership highly!

justaguy631958

Jul 6, 2011

my girl friend bought a car here last week, mike and bill were so nice, no pressure and as helpfull as they could be, i pulled a prank on them the next day about the car she got and we all got a good laugh about it, tomorrow i will be going in to pay for the car i got today from them, we couldnt beat the deal on either car we got and i loved the fact there was no B.S. involved in either deal and no pressure, no empty promises, they are both straight up guys in my book and i would have no hesitation sending anyone here for a car

kevinlever

Jun 16, 2011

Our experience at Westphal was awesome. The staff was very helpful in locating a vehicle with the extras we wanted. When we decided to buy, financing was easy and beat our outside financing offer. We will be returning to Westphal in the future.

mleigh83

May 21, 2011

Awesome experience! Salesman and Sales Manager were friendly and knowledgeable. They took the time to answer all of my questions. Buying a car has always been a stressful event in my past, but the employees at Westphal Chevrolet made this the best car experience I have ever had.

alcap45

Apr 8, 2011

We have purchased our last four (4) vehicles from Westphal Chevy. I believe that speaks for itself. We have never before purchased more than one vehicle from any other dealer in our forty-three years together. Sales and financing have been extremely "user friendly", especially David and Joe. We have not had any major issues with any of our four cars, but we use dealer service for all our maintenance needs. It is the best service department I have ever dealt with.

hvac1

Mar 24, 2009

I had a great experience working with these guys. I submitted a price quote request on the internet last week. Received a quote within 15 minutes. I followed up with a phone call and spoke to a guy named Jack -Internet Sales Manager. Went in that evening - the Impala was waiting for me in front of the dealership. This experience went a long way toward improving my perception of the car buying experience. No surprises - this is the way all dealerships should operate. I highly recommend Ron Westphal Chevrolet.

john lynch

Jun 12, 2007

This dealer stands behind what they sell. Great customer service and follow up after the sale.