Route 46 Chrysler Jeep Dodge reviews

Route 46 Chrysler Jeep Dodge of Little Falls offers you the opportunity to find used cars by Route 46 Chrysler Jeep Dodge. Route 46 Chrysler Jeep Dodge is a trusted dealership serving clients throughout Little Falls, in search of certified used cars. Also, Route 46 Chrysler Jeep Dodge is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Route 46 Chrysler Jeep Dodge to get the affordable car that is right for you.

Location: 1655 US-46, Little Falls, NJ 07424

Phone: (973) 339-7752

3.9 Google 2813 reviews

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$25,690
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4,707 km

Route 46 Chrysler Jeep Dodge

3.9 Google 2813 reviews

07424, Little Falls NJ

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16 km

Route 46 Chrysler Jeep Dodge

3.9 Google 2813 reviews

07424, Little Falls NJ

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31 km

Route 46 Chrysler Jeep Dodge

3.9 Google 2813 reviews

07424, Little Falls NJ

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21 km

Route 46 Chrysler Jeep Dodge

3.9 Google 2813 reviews

07424, Little Falls NJ

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Route 46 Chrysler Jeep Dodge

3.9 Google 2813 reviews

07424, Little Falls NJ

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39 km

Route 46 Chrysler Jeep Dodge

3.9 Google 2813 reviews

07424, Little Falls NJ

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46,524 km

Route 46 Chrysler Jeep Dodge

3.9 Google 2813 reviews

07424, Little Falls NJ

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40,251 km

Route 46 Chrysler Jeep Dodge

3.9 Google 2813 reviews

07424, Little Falls NJ

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4,757 km

Route 46 Chrysler Jeep Dodge

3.9 Google 2813 reviews

07424, Little Falls NJ

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95,180 km

Route 46 Chrysler Jeep Dodge

3.9 Google 2813 reviews

07424, Little Falls NJ

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20,286 km

Route 46 Chrysler Jeep Dodge

3.9 Google 2813 reviews

07424, Little Falls NJ

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50,751 km

Route 46 Chrysler Jeep Dodge

3.9 Google 2813 reviews

07424, Little Falls NJ

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57,648 km

Route 46 Chrysler Jeep Dodge

3.9 Google 2813 reviews

07424, Little Falls NJ

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40,142 km 2.3L

Route 46 Chrysler Jeep Dodge

3.9 Google 2813 reviews

07424, Little Falls NJ

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$22,991
$22,991 above
$678/mo est. ?
56,235 km

Route 46 Chrysler Jeep Dodge

3.9 Google 2813 reviews

07424, Little Falls NJ

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What’s more, Route 46 Chrysler Jeep Dodge of Little Falls has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Route 46 Chrysler Jeep Dodge. Check out the listings today to find the right car for yourself. Route 46 Chrysler Jeep Dodge is definitely the best place to buy used cars online.

4.6
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Based on 1248 Reviews

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dianna Williams

Sep 21, 2021

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I’m so happy with this place they have hired new people!!! Listen, I wrote a bad review on this place in the past but I have all good things to say this time around. I don’t want to overwhelm DANNY but he was my service advisor. He has earn the name Danny the great!!! He made me feel secure about bringing my car here again. Thanks Danny you have great customer satisfaction skills. 😁 The service department is back on good terms with me.

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Francisco Ferreira

Aug 30, 2021

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Exceptional service. Gabriel was very patient with us and did his best to work within our current situation. I got to test drive the car before deciding if I liked it, as well. Angel was also great since he got us a great deal on the car I wanted and made sure that everything went smoothly. I couldn't have picked a better dealership to buy my car at. Thanks again!

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Stephen Kopshaw

Aug 31, 2021

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Insurance Fraud and Theft... those are the two things that come to mind with my experience here. I've been here twice to fix my jeeps transmission and the first time I was told everything was fine, keep in mind, I was within the 60,000 warranty on the transmission. I accepted the answer thinking it was just in my head. Well, conveniently, now over my 60,000 warranty, I bring it in again with some other things to get taken care of and the transmission needs to be replaced. Thankfully, I have an extended warranty but in thinking about it....the expense was just passed on. Not to mention, the terrible communication made it impossible to actually speak with someone. After more than 20 calls to get updates and see what the potential impact and expense of the loaner car would be, I gave up trying....it was a waste of my time. Now I face almost $3,000 in rental expenses simply because nobody was able to make a phone call and have am answer. If you're visiting this service center, beware. Ask for details and be relentless. I am filing complaints with the state of NJ, the BBB and will make sure every avenue of social media hears about this atrocious business practice.

DM

Domjorim Magno

Jun 24, 2021

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I came in because I was informed about a great incentive since I purchased my Jeep Wrangler back in 2018 from Sean. Sean called me about the offer and I told him I was coming in for an oil change and he said to stop by and speak to him about the offer. My appointment was at 11am. Spoke to him around 11:05am. I was out of the dealership by 11:35am. What an amazing service. It was the easiest transaction I had with Sean and Dean. When I bought my truck, it was the same. Fast and easy. When I bought the truck, they gave me the keys and then I came back to sign papers. Easy breezy. No hassle. I’ll be back if I decide to get another jeep. These guys were easy. Even when I had my car serviced, I was out of the service area in less than 15 min with a loaner waiting for me outside. Thank you guys! Until next time!!!!

MC

Michele Canzone

Jul 27, 2021

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This dealership was fantastic and point in with their financials. The service department was extremely helpful. The shop is clean and spacious too with a great selection of inventory. I always say I had only Jeep loyalty, but now for the first time with Jeep loyalty, I have also dealership loyalty. Will be back again soon. It’s a Jeep thing!

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AntonioD

Nov 30, 2016

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As stated in the title, I would recommend coming here to purchase a vehicle. I was helped by Justin and he was extremely knowledgeable, and made the car buying experience comfortable.

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Cathy101

Nov 30, 2016

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I absolutely loved 46 Jeep! Justin was so knowledgeable and so nice. I walked in with the idea of buying a patriot and walked out with a gorgeous renegade! 10/10 :)

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Sheralise1018

Nov 29, 2016

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My experience at this dealership was perfect. Everyone was so nice. They helped me and my family right away before we even entered the door. Our salesman, Marvin Belton, helped us find the perfect car within our price range.

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abyjihn8880

Nov 28, 2016

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she was very helpful and informative. I walked in with a truecar certificate and i spend abt 35 min the 1st day. 2nd about 1 hr and i left with my new RAM... and gave me a Good deal for my Trade in as well... over all i got a good Experience with her and rt 46 Dealership...

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Bnm002

Nov 26, 2016

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This dealership is very direct and does not play any games. All information about the car and deals are explicitly detailed throughout your conversation. I was very informed, I didn't have to hassle much and it was an easy process. RJ is great!

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chipicau

Nov 25, 2016

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Came in to trade old car and Maria was a great help. She was friendly answered all my questions and made the whole process go very smooth. All dealerships should be this way.

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Dan F.

Nov 22, 2016

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My sales rep Sean M. was awesome. He made the experience great for me and my family. It was a pleasure to buy from him. He stayed late for us to purchase our car and braved the rain for us. He is a 10. Also the finance guy was amazing, he helped us get the interest rate we needed and the manager really looks out for his dealership and personally came to find us to make sure everything was perfect.

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Esmond Watson

Nov 22, 2016

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The service that was provided to me by Mr. Marvin Belton was wondering. He is a very caring and considerate salesperson who takes his time with the customers. I would highly recommend his services to all my friends and family.

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jamila159

Nov 22, 2016

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I really appreciated Hector and Juan's constant attention. They were really trying to find me the perfect car. I felt completely satisfied with the attention that I was given. Thank you Hector Colon and Juan Saldivar for all your help!

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Kahmed13

Nov 22, 2016

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I had the best experience at this dealership.. My sales rep was Sean did a great job getting me exactly what I wanted.. I loved that he was so confident when he spoke about how great their finance team was. he went above and beyond to meet and exceed our expectations. i totally recommend this dealership and Sean as sales representative.

LD

Linds DC

Nov 22, 2016

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This was my first experience searching for a new car. It was a big decision, and I went to several dealerships and felt too rushed or too pressured. When I was approached by Sean, I felt instantly more confident. He took the time to understand my needs, showed me a wide selection, and got me a deal I felt great about. I was so happy to find this level of personal service in a sales department. I will be sending all my friends and family here from now on.

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Moparguy13

Nov 22, 2016

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I came in and spoke to Abby Luna about the ram trucks. She was very accommodating and knew them like she was building them herself! She's definitely the person to see if you're looking for a ram.

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Rodriguez

Nov 22, 2016

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Am going to start this review with a fact about myself, I am not an easy client. I am very picky. However, I have to take my hat off to JR. He is, without a doubt the kind of sales person everyone wants. Great listener, understanding, honest and answers your question directly without the BS. Thank you JR!!! I love my Charger.

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Sabrina Stanley

Nov 22, 2016

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The service that was provided to me by Mr. Marvin Belton was excellent. Could not have asked for a better salesperson. I will definitely recommend family and friends.

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Sdnyc82

Nov 22, 2016

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I would totally buy from him again. I've never felt as safe as I did the day he handed me those Jeep keys.. A++

SM

Shlomi MJ14

Nov 22, 2016

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excellent service center and great staff. Sean answered all my questions with patience and was very professional. Will come in and work with him on my next purchase

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Shortii19

Nov 22, 2016

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I went in to look around and was helped by a young man that was really nice and courteous (JR), he answered all my questions and was very knowledgeable of what he was stating at all times. I ended up getting a Grand Cherokee and i am just amazed by my purchase. With the help of JR i was able to get exactly what i wanted and more. I would definitely go back and also refer anyone that wants to purchase a vehicle. Go and ask for JR tell him Willie sent you and he will get you what you need and more.

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Silvereyes62

Nov 22, 2016

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From driving into the lot until driving away in my brand new truck, Marvin was the best! He made the entire process wonderful! He changed my mind about salesmen for the good! Thank Marvin for this sale!

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Terrie

Nov 22, 2016

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So very pleased with my sales associate Marvin Belton, I went in looking for a a reliable, affordable car and that's exactly what I got. Marvin was very patient and he made sure I was happy with MY choice. Mr Belton is a great asset to Rt 46 Chrysler Jeep Dodge.

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christina

Nov 21, 2016

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This was my first time buying a car and it was definitely a pleasant one. I had an appointment scheduled for a test drive and left with my new car that same night. RJ helped me find exactly what I was looking for and made me feel comfortable during the process.

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Hansman25

Nov 21, 2016

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We saw the car we wanted online and when we got to the dealership David Stayback was the salesman that helped us. It was a two day process that went rather quickly and flawlessly. I would definitely recommend this dealership as they are very courteous and eager to please.

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Henrik313

Nov 19, 2016

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Mike Kuchar... was awesome took the time made a great deal What a pleasure to deal with. Walk in looking left in our new car a few hours later. Sales and financing experience were both easy no pressure . Go see Mike

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Nike123

Nov 19, 2016

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Came in to lease a new vehicle such a pleasure to work with. Very friendly and professional. I will send all my friends to P J

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Andre

Nov 14, 2016

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Great dealer ship I was able to trade my dodge grandcaravan 2010 thanks to diandre mikell he helped me cut a deal for a new 2017 Chrysler Pacifica

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davejazda

Nov 14, 2016

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Dre was great to work with. I came in late on a Thursday and he stayed late to get me a great deal. Highly recommend!

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jeepgal123

Nov 12, 2016

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do not go to this dealership. I was recommend by a friend and it took almost 3 weeks for the paperwork to be signed. I took my jeep home on July 1 and did not sign the paperwork for it until the 24th. They told me every week that they were "finalizing" the deal even after i had complained that the temporary plate was going to expire and the paperwork needed to be done. Then afterword it took a full month for the dealership to put in my registration and plates, which caused me to drive around with expired temps for well over a month. Finally the icing on the cake was they never paid the 1st payment on the jeep like they said they would in the contract which has caused me to be a month behind on my payments and charged a 10 dollar late fee every month. No one has called me back from the management office and they continue to give me the run around. Also i am over paying out the A$$. Oh i am a woman and every male in the dealership stares you down as you walk in like you're a piece of meat they can squeeze money out of.

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Kittykatkyle318

Nov 11, 2016

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Being from New York I did a lot of online searching for a new car, I wanted to get a great deal and still get everything that I wanted. I found Route 46, I went out and got the pleasure of meeting the Beautiful Maria Grantham. Not only did she show me what I came to look at she gave me options. There were no surprises and they did everything they could to make sure we left Happy. This was my FIRST car purchase and it was as smooth as butter. Maria,her Manger Andy and the Financial Manager Juan, They are a dynamic team, and treated us like family , Not to mention the life time free oil changes on my JEEP , I will forever be customer to Route 46 CJD and will send everyone I can to see Maria.

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Buckshot

Nov 9, 2016

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Service people great very pleased definitely tell others about my experience car was waiting when I got there they explained what they did very happy

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Scoot007

Nov 8, 2016

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Amazing customer service! Marvin Belton was patient with me and made me extremely comfortable choosing a vehicle from there. He made sure I fully understood everything and worked with me to accomplish taking a vehicle home

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Amanda3

Nov 7, 2016

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Marcell Burgess went above and beyond to get me the car I want & I'm in love with my car; the people at the service center go above and beyond to make sure you car is good.

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charles2016

Nov 7, 2016

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I went to the dealership knowing what I wanted and the price I should reasonably pay. DiAndre verified that the vehicle that I wanted was still available and had it transported from its storage location to the dealership. While that was happening DiAndre explained the finance options available in understandable terms, executed the paperwork and got everything in order-no hassle, no pressure, no salesmanship, no kidding! DiAndre's professionalism, product and process knowledge made for a very satisfying experience.

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okj

Nov 5, 2016

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We came in around 8pm on a weeknight and David Cuglietto worked with us. He was willing to help us by being so patient and did not rush us at all while trying to figure out which car worked best for us. It was a great experience and I recommend David to anyone that's shopping for a car at this dealership. Thank you David !

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Maria

Nov 3, 2016

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I just purchase 2016 used dodge journey from hector Colon he is the greatest an Juan finance Mngr was great also recommend him go see him.......

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ALuna

Nov 3, 2016

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I was very fortunate to have Abigail Luna to help me. I had many questions and she was very patient to explain everything I needed. I didn't purchase that day but I will definately go back and get something with her. I've also sent many friends to her and a couple have made great deals with her

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dguzman

Nov 3, 2016

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Abigail was extremely helpful and knowledgeable, answering all of my questions and comforting me in my search for a car. Wasn't able to purchase a car this time around, but will be back for her help and guidance. Super friendly!!

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Ginab628

Nov 3, 2016

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I purchased a vehicle with the help of David Stayback and I couldn't of asked for a better expierience !! You Must work with him !

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Chervicekb

Nov 2, 2016

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Marvin took the time out to show me every car that match what I was looking for. He was very patient and very respectful. He's very professional and gave me not one hard time in servicing me. Thank You Marvin!!!

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Coppin8394

Nov 2, 2016

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As a first time buyer coming from another country I couldn't have been recommended a better place to go. In particular my Salesman Gabe Dominguez, who sat and worked through what was a viable option for a car and within my budget. Could not be happier with the Chrysler 200 I have come away with. If you want and honest sales department that will level with you, this is the place to go.

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kevind

Nov 2, 2016

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Very welcoming as a whole. I am in the business of looking for a new car and PJ the salesman assisted me a lot and he knew a lot of information about the cars I was interested in. Definitely will be going back to buy one! Thank you PJ!

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candice3814

Nov 1, 2016

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My overall experience was pretty good. I knew what I wanted to purchase and was ready to buy. I advised Maria that I was in a pretty big rush and needed to take care of most of the paperwork ahead of time. She did do this for me which was nice. I then waited for over an hour to meet with the finance guy to finalize my purchase, once I met with him everything was pretty quick.The only complaint I have is that I purchased a "certified" car but my tires seem bald and I continue to skid out whenever pulling out from a stop sign. I will address this issue when I pick up my license plates. Another note is, though I appreciate a thank you call, I have been called almost every other day from the dealership asking about how I feel about their service ... it's a little excessive.

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Cockcroftm1

Nov 1, 2016

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As a first time buyer, I was unsure of what exactly I was looking for and what options were best for me personally. After my boyfriend purchased a Challenger from Maria I was sure she was the best person to go to for help when it came time for myself to look for a car that fit my needs. Maria was so sweet and went through all possible options very slowly and clearly so that I could take my time and make a decision. Maria made my experience at Route 46 Chrysler Jeep Dodge one that is unforgettable in the best possible way!!! Not only did Maria make me feel extremely welcomed but also answered all of my questions promptly and professionally. Maria goes above and beyond to work for YOU and YOUR needs!!! I LOVE LOVE LOVE my 2017 Jeep Grand Cherokee and I know who and where I will refer friends and family to when they need a car!!! THANK YOU MARIA GRANTHAM!!!!!

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Debra

Nov 1, 2016

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After visiting many dealership's, we stopped by Jeep 46. They made us feel comfortable..they listened . We purchased a Jeep from them and it was a Great experience. Should have gone there first!

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Hult23

Nov 1, 2016

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I was having problems with my car recently and was thinking of trading it in, but was unsure of how much I could get for it and what I wanted. I saw a man that resembled a bear and he was rapidly approaching, with a big smile on his face and a hand out he greeted me and my Gf. From their he took the time to understand our situation, showed us cars, and found out what my trade in would be worth. David was such a nice, we were in his presence for hours and we ended up buying a car from him. He even called a few days later to see how we were enjoying the car. I would recommend David to anyone who is looking for a car, we trusted him, he made us smile, he was helpful, he listened to our needs and all and all we had a great experience!!!

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Jay875

Nov 1, 2016

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"Hector Colon The #1 Car Salesman HE ANSWERED ALL MY QUESTIONS AND HELPED ME IN EVERYTHING I NEEDED. I WAS RECOMMENDED BY SOMEONE AND I WILL DEFINITELY RECOMMEND OTHERS. THANX AGAIN FOR ALL YOUR HELP.

KC

Keith cooper

Nov 1, 2016

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Great people, when I walked in I was quickly taken care of by the receptionist. Mike Solomon was my sales consultant and he took care of me like I was family and got the price I was looking for and the car I was looking for.

LM

Leanne Malcolm

Nov 1, 2016

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Maria Grantham is the BEST Sales Rep I've ever met! She was patient, punctual, efficient, honest and most importantly reassuring during the entire process. I would definitely highly recommend my relatives and friends to her for assistance with finding a vehicle. I know with her guidance they will be guaranteed to find what their looking for. She was very optimistic and positive. Round of Applause for Mary and my New Purchase 2014 Jeep Compass.

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NINA282

Nov 1, 2016

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ME & MY HUSBAND WALKED IN ON SATURDAY AND WALKED OUT WITH A BRAND NEW CAR. HECTOR WAS AMAZING! HE ANSWERED ALL OUR QUESTIONS AND HELPED US IN EVERYTHING WE NEEDED. WE WERE IN AND OUT IN A REASONABLE TIME. WE WERE RECOMMENDED BY SOMEONE AND WE WILL DEFINITELY RECOMMEND OTHERS. THIS WAS THE BEST EXPERIENCE WE HAVE HAD SO FAR IN PURCHASING A CAR. #1 DEALER IN NJ IN OUR EYES. THANK YOU AGAIN HECTOR COLON.

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RedWingsFan62

Nov 1, 2016

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I want to begin by stating that I came here expecting to be forced and rushed into a deal. I also want to say that I wasnt ready for what happened next. I mean, not only was my sales person Maria very charming, she was so attentive during the whole process and I never felt any pressure or like She was in a hurry to close a deal. I consider myself knowledgeable in various models and features, but Maria blew me away with her insight as to the specifications of the Jeep I came to purchase. I'd definitely recommend her to all my friends and family,It was a great buying experience and I'd never thought I'd look forward to buy another car as I am now! Thank You, Maria G!

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Scottep

Nov 1, 2016

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I recently went to Route 46 Chrysler Jeep Dodge to look into possibly getting a new car. I just wanted to know what I could afford and what was available.I don't usually like salesmen but the salesman who assisted me was extremely helpful. His name was PJ.He is very knowledgeable about the vehicles I showed interest in. I didn't feel pressured. I felt like I was well educated and he helped guide me into making the best choice for a new vehicle. I will be going back to make a purchase next week.

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Laurentia

Oct 31, 2016

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Did a trade in on my car that still owed quite a bit money on and they worked well with my difficult situation, walked out happy with a relable car for a great price

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Lenny

Oct 31, 2016

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I wasn't really shopping for a new car. I went with my son, just to browse. David Stayback, knowing I wasn't there to buy, spent over 2 hours with my son and I answering questions, explaining all the options and how everything worked. He just won us over with his warm and down to earth personality. We bought the Jeep Cherokee. A week later we received a followup call at home from David reassuring us if we needed anything or had other questions we could call him on his cell anytime.

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Ron775

Oct 31, 2016

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Abigail Luna helped me find the car I wanted with all the specs I requested for the best price I could find anywhere else, without trying to hassle you. Just a great professional experience all around.

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Vivasrohon73

Oct 31, 2016

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Great dealer. The auto sales representative was professional,caring and went above and beyond his title. I am very satisfied with how fairly I was treated.

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Wa'Sims

Oct 31, 2016

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A big Thank you to Marvin for his patience & understanding throughout the process & making sure i left out with not just a car but offered afew other options

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Bleh26

Oct 31, 2016

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This is a great place to shop for a car. The employees are so personable and friendly. They have one employee that I working with. Her name is Abby. She's always very helpful and answers all of my questions when I'm not quite sure of something. Im not car savvy, so the fact that she is patient with all my questions is really great. Great place to shop for a car!

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Casablancas124

Oct 31, 2016

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My fiance and I walked in off the street one afternoon to look into possibly purchasing a new jeep...Dave made us feel super comfortable and confident in our ability to drive off the lot that day with a wonderful new vehicle that will serve our family for years to come!Thank you Dave, look forward to coming to you again in the coming years.

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FrankEur00

Oct 31, 2016

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Provided us with so much help which I greatly needed . The employee Ricardo truly dedicated his time to provide us with the best services from the moment we walked in till the end which resulted in leaving with a brand new car for my family !! Answered all questions we had , and Provided us with solutions to any concerns we had throughout our investment and decision on our purchase !!!! Truly recommend !!!

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Spjeep1

Oct 30, 2016

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I traveled 50 miles to meet my sales person Amir after a phone call inquiry about a Jeep Grand Cherokee. Amir was professional and courteous. Upon meeting with him, I found him knowledgeable, straight forward and willing to work to get me an excellent deal.

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Foons034

Oct 29, 2016

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My experience with Amir was excellent. He was very easy to deal with, answered all my questions and gave me all my options without pressure. It was a pleasure dealing with him and I would recomended him highly.

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Armyanich

Oct 28, 2016

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Thank you Sean for your help. I was able to drive my car home the same day. Highly recommend this dealership. All the people that I dealt with were helpful and professional. Thank you

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cotty

Oct 28, 2016

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Thank you Marvin and the team at Rt46 Chrysler * Jeep * Dodge. Marvin I thank you for explaining the process to me, and not making me feel like I was being rushed or you were just trying to make a sale. Thank you for understanding that this was a major purchase in my life and its not something to take lightly. I would Highly recommend Marvin Belton to a friend or Family member.Thank You

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jeff.sat

Oct 28, 2016

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I have to say that this transaction would not have happened if it wasn't for Amir. I didn't have such a great experience with the management or the finance office but it was because of Amir that I decided to go through with the purchase. He was knowledgeable and professional. No high pressure sales pitches and definitely made me feel valued as a customer. I would definitely recommend him to family and friends.

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lala97333

Oct 28, 2016

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I just wanted to take a minute to rate my recent experience at Route 46 Chrysler Jeep Dodge. I purchased a Nissan rouge 2013 on Oct 20, 2016 and I am completely satisfied with my sales person, Abigail Luna. Not only was she extremely genuine, but she was also very professional. I completely recommend asking for her at this dealership. She answered every question I had and was completely patient with me since this is the first car I ever bought and financed. The fact that she is bi lingual and spoke Spanish helped me explain the process and payment details to my parent. She found a way to make things work at my favor and I couldnt have asked for much more than that. Thank you so much Ms. Luna.

MW

Mr Wu

Oct 28, 2016

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"A good steak deserves a good sauce" I say this because I've been here twice with family members and was able to drive out with something new.....Marvin's determination to get us into a vehicle is second to none....I would highly recommend this dealership as long as Marvin is there.....

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Lizzy26

Oct 27, 2016

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I went in giving it an shot and I walked out with a brand new car all thanks to Hector Colon he did everything he could to put a smile on my face and I walked out happy

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ikontakt

Oct 25, 2016

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If you want to be lied to and treated like crap, you should definitely go there. Their slogan of 100% customer satisfaction is nothing but a marketing move. I leased my car there in August, I made a deal late at night and was told by sales man that I had to take the car the same night. The car had a small scratch on passenger side, so salesman assured me that it will be taken care of when I come back to have the car detailed at my earliest convenience. I called back the salesman a few days later to arrange for detailing the car. It took me 2 weeks to get in touch of the salesman and arrange for the detailing and scratch removal. I arranged to come in at night and wait for the work to be done. I waited for over 4 hours, even though the salesman told me that it would take about an hour. After waiting for 4 hours, my car was brought back to me with the scratch still there and NOT detailed. The floor mats were dirty dash board filthy, they just washed the exterior and put some tire shine on. I was mad to say the least. I told the salesman that this will not do, he told me that it was too late in the day to do anything and that I would have to come back during the week to have everything done right. I told him I couldn't - I work for a living and he would have to provide me with the loaner. We got a manager, and manager told me to call him back and arrange for a loaner and I agreed. Next day I called the manager and arranged for a loaner and to drop my car off at night and pick it up next day around 6. I came to the dealership at the arranged time to drop off my car - it took about 1 hour to do this - which is ridiculous. The next day I got a call from the dealership informing me that the car would not be ready that day, and that they will call me the next day to let me know when the car is ready - I agreed. The next day I got a call to come pick up my car. I arrived to the dealership around 6pm to pick up my car, I went to front desk and was told that my car is ready and it's in the back. I took the key and went to the back to get my car. I thought it was a bit strange that my car's windows were open, because it was raining that night, but I didn't think anything of it. There were still plastic coverings on the seats and paper on the floor mats. A service man was walking by, I don't recall his name (unfortunately), and told me that there should be no coverings on the seats and on the floor, and he offered to take them out for me. I thanked him, he took them out and I saw that the floor mats were dirty and untouched. I asked him how come the floors are dirty and that the car was supposed to be detailed. He told me that he didn't know anything about it and if I wanted to, I could go in the back and use the vacuums to clean the floors. I told him that I'm not going to do that - the car was there for 2 days and there was no reason for this not to be done, and I it was late and I did not have the time to do this. I got in the car and drove off. I closed the windows and was half way to my home and noticed a bad smell in my car. It was very strong and that was when I realized why the windows were open. Now, I brought the car in with a new car smell and picked it up with a horrible "BO" - at this point I am furious! I have not time right now to deal with this, so over the weekend I decided to investigate the smell. It seems someone sprayed something in the cargo area, where the spare tire is. The reason I know this, is because when I took out the fabric lining under the spare, the spare and the cover that goes on top of the spare tire - the car doesn't smell. I kept all of the content of the trunk outside for about 1 week, sprayed everything with Lysol spray, Fabreeze and finally the smell of xxx, for lack of better words is all gone and I can finally put everything back inside the car and not worry about the smell.I don't exactly understand what "you" mean by valued customer, or the slogan at the dealership means when it states that 100% customer satisfaction is guaranteed, but I am far from being satisfied or feel like a valued customer. Never in my life have I encountered such unprofessional treatment of their customers. My whole buying experience of Jeep have left a "very bad taste in my mouth", it almost makes me regret I purchased a Jeep.HIGHLY UNPROFESSIONAL!!!

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AcquiredT4STE

Oct 24, 2016

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I was in there to get my first brand new car. I sat down with John Sweeney, great guy to deal with. We went over everything from what I was looking for and what my options are as far as getting what I needed. I'm currently working on my credit as it isn't the best at the moment (thanks student loans), so I wasn't expecting to get into a SRT Challenger that's for sure. I was also not looking for anything special with all the bells and whistle either. John gave me vehicles to look at and then working on the numbers once I chose the car. I decided on the Grand Cherokee with as little bells and whistles possible. John took it a step further and we looked at multiple trim levels and possible options I can get for the price range I'm looking to stay at. We ended up on the 2016 Grand Cherokee 75th Anniversary Edition (which is beautiful with more options that I will ever need). John made sure that I got the best bang for my buck. All I had to work with was a down payment and hope. Majority of the wait that day was John working to get me the best rate so that my payments wouldn't be to the roof. Finally, the next thing I know, he hands me the keys and told me to play around with the bells and whistles on the car. Little did I know, while we were waiting, he had the car cleaned up for me to drive out of there. The confidence he had that I was gonna be driving it home was reassuring and made my first time car buying experience fantastic. I highly recommend coming here and speaking to John Sweeney and the rest of the crew. They will work with you and try to get you the best bang for your buck and into a great vehicle.

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Edward Mastromarino

Oct 23, 2016

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They wasted 3 hours of my life last night. They put the "absolute lowest possible cost" on their website which only applies if you are trading in a car that you previously purchased from them. They then advertise that price on third-party websites that do not have any sort of indication that this is not representative of the price they are charging. I brought the print-out from Kelley-Blue Book with me, handed it to the sales rep (Justin) who never mentioned the price increase despite knowing I was not trading in a car. When I asked his manager how they could justify their pricing tactics, I was told "if we could advertise it even lower and sell it higher, we would," as if that was some justification for their bait and switch tactics. All in all, they tried to get me to pay $25,800 for a car they had listed on their website at $18,800. I wish I had read the reviews on Yelp prior to traveling to NJ to see this car. The reviews on their website are obviously misrepresentative of their actual level of customer service.

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Julisa DeJesus

Oct 21, 2016

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I had a great experience with Rt 46 Chrysler-Jeep-Dodge dealer in Little Falls NJ. They knew my concern and were very helpful to my need. David Cuglietto and Lisa M Perez were amazing to me in all. Lisa was informative and went the extra mile to work with me. I have already recommended a family member and a friend to them both and will continue when I know of someone interested in purchasing a car. Keep up the good work is all I can say in my end as I myself am Customer Service at my job and know the work that it entails to make a customer happy and satisfied.

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JeepM2012S

Oct 20, 2016

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Marvin was very knowledgeable on the cars and wanted me in the best car he could find. Great customer service. He keeps it real and that's what i like about him. Anyone looking for a new or used car check him out he's your guy.

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Lauren1202

Oct 19, 2016

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My dealer was informative, kind, and helpful. Great experience! Mike Roundtree is a terrific salesman and a kind person. He advocated for my bottom line because he is a family man. At the end of the day I went home with a new 2016 Jeep Renegade for a TrueCar price. Wow!

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Michael A

Oct 19, 2016

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I had some difficulties finding the exact vehicle that I wanted, but Route 46 Jeep helped me to find the right vehicle and close the deal!

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piolin

Oct 18, 2016

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Maria was fabulous she took care of getting g my I go through the phone to speed process all paper work was ready when I got there

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Renier P Pierantoni

Oct 18, 2016

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Make sure to see him... extremely helpful and knowledgeable. I didn't land up purchasing/leasing the car, but went away knowing he gave me the best deal possible.

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Mom of 3

Oct 15, 2016

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I was in need of a car and I just came to look but Bryan was so knowledgeable and welcoming I couldn't resist the offer he presented. It was within my target budget and the car I wanted. It was a win win situation

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Billy16

Oct 12, 2016

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I have purchased from route 46 before and have been nothing but happy with their sales and service department. However I went there recently and the place is not the same, there are nothing but kids running around pretending to be sales staff, they have 0 product knowledge and it seems like a school yard. I didn't feel comfortable basing 1 of my larger investment on a bunch of kids. The staff just seems to continually rotate and there are new faces there every time I go in. Don't think I will be going back.

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Ellebelle79

Oct 10, 2016

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Erik went above and beyond to ensure I was satisfied with my purchase. He was very pleasant and patience as I prepared to make my purchase.

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Jaimem1

Oct 10, 2016

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I have been coming herd for years. This is my third Jeep from here and each time I am amazed of how good the experience is. RJ is the man!!!! Marlon was extremely patient and in the end, I am going home with another beautiful loaded grand Cherokee. Thank you!

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Cdorman124

Oct 8, 2016

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Great experience, Mike Solomon helped me out with all the questions I needed answered. Staff is very friendly, I would recommend this dealership to anyone looking for a car

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DonnaQ

Oct 8, 2016

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Amir Z is a very pleasant young man, who gave me choices, and was able to make my new leasing of a car nice and easy. Thank you Amir!

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Carisyours

Oct 5, 2016

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When we walked into this dealership we didn't know what to think but Charles made things go well we had a very good experience.

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Dhaghighi

Oct 4, 2016

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Me and my family have purchased over 10 cars over the past 3-4 years and it is because I find RJ to be the best at his work and wants to help find the best deal for us. The service center on the other hand needs a lot of help, not so much the agents but more the techs that work on the car. But for sales, I have no problems referring my friend and family, as we have already done in the past.

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Jfiore0417

Oct 4, 2016

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RJ and Frank were beyond great during my vehicle buying experience. RJ worked with me to find the car that best fit my wants and of course, needs. The process was fairly quick and painless and I was able to walk out of the dealership with my dream car! Because of RJ and Frank, I was able to afford the car I never thought I would be able to drive. I am beyond happy and would recommend route 46, RJ and Frank to anyone! I actually referred my friend that will be purchasing a new vehicle with RJ as well! Thank you guys!!

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Richard Rodriguez

Oct 4, 2016

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I went in to Rt 46 Chrysler Jeep Dodge to buy a Challenger. I was hesistant to buy a car that night, but I was pleasantly surprised by their selection. They had exactly what I was looking for. Alex Shaikh was very knowlegable about the car and told me everything that I needed to know. On top of everything, I got a great deal. Thanks Alex.

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Rosie B

Oct 4, 2016

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DiAndre was very helpful and professional throughout the process of finding a car within our budget. He showed us our options and clearly laid out the deals he could provide us with. Would recommend returning to this dealership, as well as speaking to DiAndre.

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Lisa13

Oct 3, 2016

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I purchased Dodge Dart from this dealership. It was my first experience buying a car. RJ Salas made me feel welcomed and explained everything in details. He answered my questions and took his time. I definitely recommend this dealership, and if you want your purchase experience go smooth, ask RJ to help you out.

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Malcolm718

Oct 3, 2016

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I walked into this dealership unnecpectamt of leaving happy. Thanks to Charles I was fortunately very wrong. He made sure I was a completely satisfied customer and had now gained my trust and loyalty to continue doing business here in the future.

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Rada09

Oct 3, 2016

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Very happy I came to this dealership. A friend recommended it and I wasn't disappointed. RJ was very professional and explained everything A to Z. Thanks

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Rosa Duran

Oct 3, 2016

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I'm very happy I walk in this dealer. I was working with Edgar whom is very nice and knowledgeable. Edgar didn't rush me I wasn't sure what I really wanted. It's amaze me how his customer service was and how friendly he was.I been in other dealers and spoke with other sales people .I have never had the great experience like I had with Edgar. Thank you .Rosa Duran.

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Sunshine419

Oct 3, 2016

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I walked into this dealership with my son who was getting his first car with no idea of what we wanted. Ramon greeted us as we were looking at the cars around the lot. We were super nervous but Ramon was great from the beginning to the end. I would definitely recommend Ramon to anyone who wants a good laugh and is buying a car for the first time. He made our experience such a great, fun and easy one.

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SURRENCYSCIOSCIAT

Oct 3, 2016

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I DIDNT BUY A CAR THE DAY I CAME IN BUT, PJ WAS KNOWLEDGEABLE AND MADE MY SHOPPING EXPERIENCE ENJOYABLE. HE ANSWERED ALL MY QUESTIONS.

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Vflores

Oct 3, 2016

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I was shopping for a new car for a couple of months before stopping into the dealership to test drive. Bryan and the rest of the staff were super friendly and accommodating to my needs. When I first saw the white Cherokee I fell in love and new that was the car I wanted. Bryan made the process smooth and simple and was able to get me out of the dealership and into my new car super fast. Overall I had a great experience and will definitely be telling my friends and family about route 46 Jeep.

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wandanieves123

Oct 3, 2016

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We have buy two dodge Durango and we are happy with Edgar's service, I will definitely recommend him to all my family and friends. thank you, Edgar.

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Alina Rakhimkulova

Oct 3, 2016

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Jaime was able to get it me out of the car with 4000 negative equity this guy is amazing Before I went to three dealership Toyota Honda and Nissan , and everybody was asking me more than $6000 to put down ,Jaime did it with $2000

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Anne719

Oct 3, 2016

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First time experience in this dealer is what you would consider great quality, profesional, and outstanding experience. Edgar understood my needs of a good quality car not only trying to just sell me the car but explaining and reviewing the options between the two cars to better fit me. Also, being extremely patient and understanding. I would not only recommend this dealership to friends and family but recommend Edgar as their sales person for his incredidible profresonalism, patience, and fantastic customer service. Will definitlty be a place to keep on going.

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Apujols05

Oct 3, 2016

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Thank you Jaime for putting me in my dream thank for your honesty and patience. I will recommend everyone I know to this dealer and directly to you

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Bajro771

Oct 3, 2016

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5 stars across the board. Made me and my wife feel very comfortable . Would recommend this dealership and Mr.Rj to anyone looking to purchase a new or used vehicle . A+

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Biancarivera

Oct 3, 2016

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I would highly recommend this dealership to anyone they work with you and your credit and they help you get any car approved with low interest my sales rep Abigail Luna was the best she got a car approved with low interest and was extremely professional.

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Christine

Oct 3, 2016

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joe was very helpful and Very accomatating with the price. We will definitely return upon thinking about buying next car great service and so excited about the used cars great condition

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Chuleria Mandingo

Oct 3, 2016

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I always wanted a car for the winter though that I was going to pay more than $500 a month and jaime set up helping out in my pain we ended up at 380 I was very happy

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CJones

Oct 3, 2016

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Thank you again Hector for your assistance with my 2014 Dodge Ram. This is my second purchase at this dealership and dealing with Hector Colon, great experience and got what i wanted. Thank you!

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cmart809

Oct 3, 2016

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I WALKED IN INTERESTED IN A JEEP PATRIOT AND MY SALESMAN ALEX JUSTO REALLY HELPED ME OUT. LEFT IN A NEW CAR WITH VERY LOW PAYMENTS. WILL DEFINITELY RECOMMEND HIM TO MY FAMILY AND FRIENDS.

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Daisylove

Oct 3, 2016

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I recently went in to look for a car since my previous car broke down. I was looking for something not too expensive but the associate I worked with (Ramon) convinced me that if I spend more I'll get a car that's worth it! I'm so glad that I listened to him! So far my Jeep Wrangler has been amazing. He explained everything to me and he was such a pleasure to work with. I had a lot of questions going in and he answered them with ease. I would recommend him to anyone that wants amazing service.

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erandemce

Oct 3, 2016

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Recommended potential customers to RJ Salas, he has been a great person to deal with and I always recommend people to him. The dealership overall pays attention to your needs and is very helpful.

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jotana

Oct 3, 2016

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I went in to trade in my 2012 Toyota Camry and Jamie made that process a lot easier than what I expected! With his help and knowledge I was able to leave the dealership with a 2014 Grand Cherokee. Thank you gain Jamie for making the experience a great one, no regrets with the car chose to replace my old one!

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JW

Oct 3, 2016

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Happy with my Dodge Charger! Hector Colon was professional and very informative about the vehicle, He knows his products. Made my purchase a smooth one. Thank you Hector!

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Katherine16

Oct 3, 2016

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It is always a pleasant experience everytime we buy our vehicles from RJ. I recently bought my Dodge 2013 Avenger car from him and he was very helpful, couldn't have had a better sales person. I would definitely recommend him with anyone.

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jbelliard89

Sep 30, 2016

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I felt great as an customer having him as a dealer. I found the jeep of my dreams thanks to the dealer. He did an excellent job helping me find the jeep I was looking for

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Joliveros1995

Sep 30, 2016

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After two weeks of searching at several dealers, came across Sean and this dealer ship they offered me a better car for a better price! when u come in they work with the price you want. Sean was very helpful and knowledgeable about the car even gave me some tips on it. Definitely look forward to keep leasing with sean.

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Lilycucu1

Sep 30, 2016

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He did an excellent job showing me the jeep & taking care of me as an customer. He did an incredible job. I am happy to be buying a jeep here

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Ycalixto22

Sep 30, 2016

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I had the best experience at this dealership.. My sales rep was Maria Grantham and she did a great job getting me exactly what I wanted.. I loved that she was so confident when she spoke about how great their finance team was. She went above and beyond to meet and exceed our expectations. She also took the time to make sure all our questions were answered and that we got the best of the best.. We happily drove off in our new Jeep Wrangler.. Anyone looking to buy I highly recommend you to get in touch with Maria she will be so worth it.. Thanks Maria

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vitopilot

Sep 29, 2016

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We went to Route 46 looking for a great deal on a new Jeep. Everyone was straightforward, honest, friendly, but most importantly, friendly. My wife and I got a great deal on the perfect car.

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wrangler29

Sep 29, 2016

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I always bought my cars over at paramus and had no intention of buying when I went to route 46 Chrysler. Thats until I ran into Amir... One of the best sales men I've dealt with, definitely took his time to make sure I was happy and was able to get me to a price that worked for me. Make sure you ask for him when you go there.

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J_Arleo24

Sep 29, 2016

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Maria was unbelievably sweet and accommodating. Her personality is incredibly endearing and she made us feel very important. She was extremely helpful in finding us the perfect car for what we were looking for! We are extremely pleased with her professionalism and her help. We would recommend her to any future buyer.

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3313

Sep 28, 2016

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Wonderful professionalism from Maria Grantham in assisting me in purchasing my new car. I highly recommend working with Maria and this car dealership. thank you.

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djdisco54

Sep 28, 2016

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I used buyers edge to help me find a dealership for a new lease. I was directed to route 46 Chrysler where there I met Amir. Amir took the time to help me with what I was looking for. His service was impeccable. An extremely pleasant to work with and new how to make me feel comfortable. I would highly recommend Amir and Route 46 Chrysler to anyone looking for a vehicle.

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noe

Sep 28, 2016

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Very good service with people make u feel like your family and very patient and will work with u I definitely recommend anyone who wants to buy a car come TO ROUTE 46 and see edgar

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Omar25

Sep 27, 2016

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Very good service with people make u feel like your family and very patient and will work with u I definitely recommend anyone who wants to buy a car come Erik Valentin he cool as ever and is very patient again

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Alexisr747

Sep 27, 2016

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What an absolutely wonderful experience..From walking into the dealership.. and getting greeted by the receptionist , to driving off the lot with my brand new Jeep Renegade! JR was a very genuine & kind sales person. I didn't feel pressured in any way, and he worked within my budget. JR was also very knowledgeable about the vehicle, and took his time showing me the vehicle specs & new technology I was unfamiliar with.Victor dealt swiftly with my financial needs, and was extremely delightful to work with through out all the paperwork. I have been to several dealerships, and Rt 46 jeep has been the best experience by far. I literally walked in and out within a few hours. Excellent staff , and I love my Renegade! Thanks again!

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Difazz

Sep 27, 2016

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I had been looking for a jeep for a few weeks. I had popped in to check inventory numerous times and no one pressured me at all! When I decided to talk to a sales man I was referred to Alex by a friend. Alex was very nice, he did not talk cocky and he was not pushy. He took time to explain all the differences between the Sahara's on the lot helping me to know what I wanted. He grabbed the keys and got me behind the wheels off the two I liked, he showed and explained to me everything inside and out of the cars. Needless to say I fell in love with the blue jeep. I left the dealership and was able to sleep on it. By next afternoon I called and said I would like to come back in to talk.. he met us we talked more and i drive the car off the lot. He helped me get over all the bumps and worked with me to get us where it needed to be. Great job Alex... Thank you for helping me thru that stressful car buying experience!

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Drick75

Sep 27, 2016

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A neighbor told me to go here so I called ahead to see if they had what I was looking for in stock and they did, first of all. Not many dealerships had the truck I was looking for. I was introduced to Jr. Villlanueva upon my arrival and he took me straight to the truck I was looking for. JR listened to everything I was talking about and did not once try to push a sale. That alone impressed me. He then worked out a small discount for my involvement as a first responder. The finance department worked tirelessly to find me the right deal and I drove the truck home that night. I normally don't buy through dealerships because of past experiences but JR did a great job in restoring my faith in at least this dealership.Great service, financing, warranty and variety of vehicles.

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Cease2Wavy

Sep 26, 2016

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David O'Neal worked with me tremendously I recommend him first to anyone whose searching for a car. He's very hardworking and always looks to help you find the right fit for you. He doesn't stop until the job is done and until the customer is completely satisfied with there purchase. He helped my find and even better car than what I was looking for at the time and much more reasonable price as well so the next time you go to Chrysler Jeep Dodge on Route 46 in Little Falls Nj look for David O'Neal highly recommended!

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Kelbell580

Sep 26, 2016

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I will NEVER purchase another vehicle from this dealership again. They have owed us $8100 for nearly two months now and simply refuse to pay it (even though we have a contractual agreement stating it is owed to use). We have been given the COMPLETE runaround and are in the process of taking legal action as a result of their not honoring their end of our legally binding lease agreement. Backstory: We got into a new lease on August 6th. My husband and I paid the necessary fees, signed all the necessary documents, agreed to the negotiated terms (one of which was the dealership would issue a check in the amount of $8100 for our current vehicle), and were told we would receive a call within 2 weeks to come and pick-up our new plates. We left the dealership that same evening, with the new vehicle, and under the impression it was a done deal. Therein lies Mistake #1: we made the assumption they had handled any of our deal properly.Over three weeks later, on August 30th, I received a notification that I had been approved for a new vehicle lease. Yep, over three weeks later, we received the formal confirmation that we were now beginning our new lease...that we thought we had already been in for nearly a month! I immediately called the dealership requesting clarification on all of this and was promptly told "we had some issues with the original bank we were working with and had to go with another one...don't worry, all the terms will remain the same and nothing has changed with your monthly payment". Again, I thought they knew what they were doing so I let it go and assumed all was well and we would be expecting our $8100 check in the next day or so. This would be where we made Mistake #2: believing anything they told us.Oh, and during this time, our temp plates expired and when I inquired on the whereabouts of our permanent plates, we were told "they should be in soon...if you get a pulled over/a ticket, don't worry, just bring it to us and we will pay it". To add insult to injury, we were given absolutely NO information on the lease holder, the account details, where to go/who to contact to make a payment, etc. I had to call Chrysler Capital directly (I had the bank name as it was included in the notification we received once it hit my credit report) and spend far too much time on trying to get this info as the dealership was utterly useless and could not have been less helpful. Every time I called the dealership, I was promised I would receive a call back and they never did.Now, here we are nearly TWO MONTHS later and we have still not received the $8100 check, we have made THREE car payments (two for our first vehicle...you know, the one that was supposed to have been paid off in full with the check that is still owed to us) and now the second payment on the newly-leased vehicle. They do not return calls, they don't have definitive answers on where our money is, and they continually direct us to other people rather than making any effort to get this resolved once and for all.All I can hope for at this point, is that our attorney has better luck at getting answers than we have for the last two months. The entire situation has been an absolute nightmare from start to finish and I wish we had never gone here to begin with.

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KTino

Sep 26, 2016

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I came into the dealership looking for a car for my wife as hers wasn't in the best shape and I wanted to surprise her for our anniversary. I was greeted by Bryan who was a great help in the whole process, the biggest thing for me was working within our budget as well as getting a car that my wife would love. The process went extremely smooth and He was able to get me into a Jeep Grand Cherokee that my wife always wanted for a great price. Seeing my wife's face after I surprised her with the car was definitely worth it,after giving her the car Bryan scheduled an appointment to have her come in so he can show her how to work all the bells and whistles that come with this great truck. That's what I look for in a salesperson he seemed to genuinely care about making sure we felt welcomed and comfortable with everything.

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Lisad

Sep 26, 2016

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Love my new jeep renegade thank you Bryan and the whole 46 jeep staff for making my first car buying experience a great one. I will definitely be recommending my friends and family to this dealership.

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Machorro16

Sep 26, 2016

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I just want to thank Jr. Villanueva for making this experience easy and smooth for me. JR provided me with the support I needed, and when in doubt he broke things out for me so I could see the big picture. Now I'm a happy owner of a Chevy Silverado yeah baby!!! And I'm satisfied with my car, and the service provided.

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Pantaking

Sep 26, 2016

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My family and I were happy to have met Bryan since my parents don't speak any English usually there's a language barrier but Bryan made the whole experience fun and made us feel like family. The whole staff was friendly and accommodating I will definitely be buying all my future cars here.

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paulw86

Sep 26, 2016

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I've gotten 3 Nissans in the past from Route 46 Nissan, it was worth the drive from Staten Island which is where I was living at the time. Switched to Mercedes Benz for 4.5 years and now it was time for a Jeep, so I went back to 46. Had a great experience at Route 46 Jeep for a great price. I am currently now living on Long Island which is a hike, and it was worth it.

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zz c.

Sep 26, 2016

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Great experience with salesperson Erik Valentin, went beyond my expectations. Helped make this experience easy and pleasant. Helped make my choice easy and hassle free, worked hard to make everything work in my best interest. Will recommend him to all my friends and family.

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KSal1183

Sep 24, 2016

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Amir was great, especially dealing with my indecisiveness. I actually came back after going to several dealers and not being impressed with their sales staff. I highly recommend him.

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JUSTINE MANCUSO

Sep 23, 2016

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My experience at this dealership is always pleasant one. I recently traded in a 2014 Jeep Patriot and leased a 2016 Jeep Renegade. Abigail Luna, Special Finance Manager, made me feel special and went the extra mile to assist in leasing a new Jeep. I highly recommend this dealership for sales and service. Everyone is very professional and courteous.

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Cynthia Valderrama

Sep 21, 2016

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Amir was very helpful and polite his customer service was beyond excellent. Thank you were appreciate your hospitality. We can now go home with our new vehicle at a good price

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GregCarr

Sep 21, 2016

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First time buyer. I felt comfortable working with Maria, she was warm and welcoming. I had chosen a Dodge Challenger and she was very knowledgable on the car itself in which helped me make my decision that much easier.

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Kurt

Sep 21, 2016

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One star only because I can't register "zero" stars. You must avoid this dealership at all costs! They are crooks in every sense of the word. First, their internet advertising is clearly false advertising. They will post a price that looks attractive and then in fine print you will see that their price includes a loyal customer $2,000 discount. Beyond that, they run a scam of negotiating with you and then at the time you're ready to sign on the dotted line, they throw in a $1,000 "transfer fee" and nearly $500 in other fees apart from the normal fees for getting the plates and registering your car. I confirmed at least 4 times by phone and in person that I would not accept any "transfer fee" at the time of the purchase. They still put in on the invoice. Crooks, everyone one of them. I have purchased many cars in my lifetime, and this was, by far, the worst experience I've ever had. This dealership is the poster child for everything wrong with trying to purchase a vehicle. DO NOT GO THERE!

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Carguy51

Sep 20, 2016

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Do not recommend this dealership. After creating a deal and returning a lease, I was told the alleged "one" payment I had left would be made. One month later I find out I was lied to,my previous lease was never looked in to, took my car based on "good word" (which no business, NO BUSINESS, would ever do let alone a car dealership) and they just cut me a check for one payment. I come to find out I had FOUR payments left and this dealership is now refusing to pay saying (oh you just told us you had one, so we "believed" you) They chose to clean their hands of the situation and tell me I got a "good deal" on the new car. Worst dealership in the tri state. They will never see me or another dollar from me

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Dana Mioli

Sep 20, 2016

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Just leased a car from here. Diandre didn't stop until I was satisfied and made sure I got what I wanted. Explained every step in the process. Very happy with my decision.

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lizzaccarino94

Sep 20, 2016

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Sean was very professional and worked very hard getting the best price that suited my range. He was quick at what he did and found the Jeep with the options I wanted, and also very knowledgeable. His customer service is beyond great and is by far the best salesman. I would highly recommend Sean to anyone I know that is looking for a Jeep.

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C.Aguilera

Sep 17, 2016

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DiAndre "Dre" was our sales consultant who really worked for us. Was willing to hear us out and gave us the fair deal we were looking for. He was quick and didn't waste any of our time with nonsense.

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Erica Hicks

Sep 17, 2016

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So my wife decided to trade in a car. We had some difficulties with our previous dealership however, Jude made sure we did not leave without the best possible scenario. Not only was his customer service beyond stellar but he has an all-around great personality. He is by far one of the best car salesman, no exaggeration. We really appreciate his hard work and effort!!! We will totally recommend his service.

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Aweinbell23

Sep 16, 2016

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Rj was very professional and showed us out best options in buying out our vehicle . I would highly remcoomed him .. To his boss .. You have a great employee keep him..

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Brooke Newman

Sep 14, 2016

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We had a great experience purchasing our Town & Country... Go see DiAndre, he was awesome to us! Thanks for such an easy, fast, process! We will be back for our services!

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Ladriana73

Sep 14, 2016

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Jude Asiegbu is excellent sales person. He helped me decide o gothrough all dalnicely.We negciaed th price and he got me god interest rate on financing

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ZURBITO

Sep 14, 2016

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Jude made me a happy customer and he help me find my dream car on my birthday and thank him for everything. Thank you Jude.

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C

Sep 10, 2016

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I had shopped around to different Jeep Deslerships and they gave me the best customer service and helped me get the car I wanted with while staying within my budget

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Deejoe

Sep 10, 2016

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Jude was an excellent salesmen very professional and helpful with all our questions it was an excellent experience dealing with him and would highly recommend someone who is looking for a new car to come see him.

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hoozulooz

Sep 9, 2016

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Staff were polite and helpful whenever we had questions. The sales rep was very kind and patient even though we stayed way after closing time. Thank you for the car!

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chris1965

Sep 8, 2016

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We came in confused. By the time we went home with our choice of car, Jude was able to clear the confusion. With his in-depth knowledge in mathematics of car buying, experience and patient, we were able to go home with a car that meets our needs and budget.Truly, truly, Jude was God sent and we were in good hand with him. I will refer all my friends, relatives and co-workers to him.Once again, thanks for a job well done.CHRIS.

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famous815

Sep 8, 2016

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JUDE WAS VERY HELPFUL HE MADE ME VERY COMFORTABLE AND I HAD A HAPPY experience buying a car with him I have already recommended him to friends and family.

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Lillie1127

Sep 8, 2016

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Jude helped me find the vehicle I wanted. He made my customer experience phenomenal! I am definitely going to tell all my friends about his great service.

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sherin makar

Sep 8, 2016

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i have a great experience and my sales man Jude was professional and helpful. and i was happy w the service i got. and i recomand them.

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wolfe0126

Sep 8, 2016

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I got my first car from rt46 Chrysler,My sales person Jude help me way beyond the normal measures and even to this day if I have any questions he is quick to help .They have a lifelong customer in me nand will be doing all my business now and in the near future!!!!!

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nicole musante

Sep 7, 2016

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Jude was amazing from the moment I stepped out of my car. I told him my wants, needs and how much I could afford to spend. After hours of searching and test drives together we found the perfect vehicle for me with the budget I could afford. He literally treated me like family and I truly appreciate that. It is very rare in this day and age that someone treats you with such respect and understanding. I will most definitely be back for a trade in with him and have also recommended my family and friends to him. Thank you so much Jude! You are truly a Saint! An angel walking among us if you will. God Bless You and your Family!!!!!

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Talicht01

Sep 7, 2016

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We came in and were greeted by Jude. Jude helped us find the vehicle we wanted and got an amazing deal!! He was very friendly and patient with us! We would definitely come back and recommend others to come

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VANDAD3

Sep 7, 2016

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We walked into RT 46 CHRYSLER looking for a family vehicle but because of our not so good credit, My Wife and I had it in the back of our head that its not gonna happen ! We needed a miracle and we got it ! That miracle was Jude ! He saw we were really in need and said to us , "YOU WANT A VAN , IM GONNA GET YOU IN A VAN !" Jude took the time to walk around the whole lot with us at 8:45 pm until we saw what we wanted and once he saw which one we wanted , he worked his magic and by the following morning I went there signed the papers and drove away in our new van ! I've been to a lot of car dealers in my life but never got the attention and respect like at Rt 46 Chrysler ! Jude even offered my 3 kids (Mikey, Sandra, and Phil) his cookies from his own lunch bag , who else does that ? Thanks Jude !

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CVLPV

Sep 7, 2016

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This was my second time leasing a vehicle here after terminating my first lease early. I worked with Jude and he made the process easy and helped me get everything I wanted with my new vehicle.

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Alexandra Mazzone

Sep 6, 2016

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This place only cares about you when you are not yet their customer. Once they make you their customer they don't care about you at all. So far I was given a warranty that no one told me started 90 DAYS after purchasing the vehicle so I had to pay nearly $200 out of pocket TWICE now for something I was told was covered. Any time you go in with a problem no matter how nice you are they shrug you off and make you some one else's problem. For example before leaving for vacation almost two weeks ago my boyfriend and I took my car over. We asked if it was possible for me to leave my car with them to get a new tire (there was a bubble on it) and my sunroof fixed because it came out of alignment. They said "Absolutely!" I told them about my warranty, they looked it up and said I was completely covered. I also asked if I would be able to pick it up on Memorial Day when I came home considering I had work the next day. They said "No problem!" After a 14 hour drive home yesterday I walk in to the dealer ship to get told by the floor manager "Sorry. Not my problem." In front of a bunch of salesmen. I felt COMPLETELY embarrassed. Every one except one woman made me feel crazy, when I was told everything would be fine and to not worry. Then I was told if I want MY car back I have to pay them and they would refund me the money tomorrow. SURPRISE! Went in today for the refund and got "Sorry I never checked to see if you had the warranty, totally my fault, you'll get your money back in a week" Oh, so who is going to help me pay my bills this week Route 46 Chrysler Jeep Dodge? I have yet to have ONE good experience there and with my family owning a company if employees EVER made a customer feel the way the sales manager made me feel last night they would get ripped apart but again.. customers don't actually matter to this place.

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Defuria86

Sep 6, 2016

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Have been leasing here for years. The customer service is wonderful and it makes leasing a vehicle extremely easy. Great deals are afforded here as well

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demond946

Sep 6, 2016

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I had a great experience with Jude, he was wonderful and he gave me the best deal ever and I am please with the deal I had received.

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Dino Bencivenga

Sep 6, 2016

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Honesty is what Marvin Belton is about. This is what I look for in a dealership and he made my experience awesome and ease to get the deal done. He wants the best deal for his customer. Route 46 Chrysler Jeep Dodge was great to visit and I purchased a used vehicle with great service on my first time visit and 1st dealer that day to price out vehicles.

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HellcatJay

Sep 6, 2016

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Researched my hellcat for months before I finally decided to purchase. When I walked into the dealership I was greeted by Bryan who was very knowleadgeable and answered all my questions and after the test drive I knew this was the car for me. He made the experience quick and painless all my future cars will be purchased at 46 Chrysler Jeep dodge.

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Janiesworld

Sep 6, 2016

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When my mother and I walked into the dealership we didn't expect to be wowed we expected pushy salespeople who looked at us as numbers. After meeting I can say that route 46 is my new destination for all my cars. He treated us like were his family and I feel like we truly got the best deal possible on my new Cherokee.

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Lozyj1

Sep 6, 2016

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making a deal with Marvin was easy and I feel confident about my decision. It was a super easy process thanks to him! Thank you!!

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Sammy313

Sep 6, 2016

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We traded in a lease early and found a beautiful Jeep. Salesman was courteous and friendly. Took his time. Didn't rush and would highly recommend!

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V

Sep 6, 2016

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In July my lease was up on my Jeep so I decided to get into a 16 challenger. Salesperson was very good since I've only done business with him in the past. However, upon picking up my vehicle I found a blemish on the hood and immediately brought it to his attention, was told it will come out after washing. Two to three weeks later I get it washed and found that blemish along with multiple other ones throughout the vehicle looked as if they are rusting. I then brought the car back atleast 4 times and was more than compliant with their demands, as much as I didn't want to. Pictures were taken to send to chrysler and was denied any repairs (I didn't want my brand new vehicle to get painted and returned back to me). So then another visit was arranged for another body shop to look at it, which they got some of it out. I was then returned the vehicle with two new scratches on my vehicle. I personally ally do not feel it is fair toenough as a returning customer to be treated the way I have been, I think I should receive a replacement vehicle at this point. Throughout this process I've tried contacting the president/VP but only to get handed to the gm whome told me I would not get a painted car back. With the new scratches on the car the vehicle has to get painted and the spots on the vehicle (looks as if clear coat is bubbling) are present. Chrysler, the gm, and the service managers are all involved in this ordeal I am having and yet after being compliant still am paying for a vehicle I cannot enjoy.CUSTOMER SATISFACTION IS NOT THEIR #1 PRIORITY!!!!

VA

Vincent Alevizos-Otto

Sep 6, 2016

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Walked into Route 46 Chrysler Jeep and Dodge and was immediately greeted buy the receptionist, after a few minutes of giving information a salesman walked up and helped us. I was driving cars in the lot maybe 20 min into being there. After looking at different models of cars my salesman Mike Solomon and I got down to brass tax. I told Mike what I wanted and my price point. Mike worked very hard to get me to that price point and to keep all the extras I wanted in my vehicle. After some back and forth negotiating which is to be expected, we came to a fair deal. Mike was very helpful and friendly during the whole process and made the whole car buying process friendly and easy. I would recommend Route 46 Chrysler Jeep and Dodge to anyone looking to buy a new car, they are friendly and willing to work with you to fit you into the right vehicle.

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Vintheman

Sep 6, 2016

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This was my first time leasing a car and I was really not looking forward to getting jumped on by a salesman and feeling pressured into leasing something right then and there. I can't tell you what a GREAT experience this was! Ken was my sales professional. He was so incredibly helpful, patient, and just all around friendly and a good guy! I went in on a Saturday just to look, and by Tuesday, I was driving home in my brand new Jeep Cherokee! Do yourself a favor, go to Rt 46 Chrysler Jeep Dodge and ask for Edgar. Not only will you not be disappointed, but he'll also make it a truly worthwhile and painless experience!

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Kim22

Sep 5, 2016

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I had a fantastic experience with my sales person Edgar. He was very friendly, knowledgeable and didn't keep us in the showroom all day (which is what I have experienced in other dealerships). Everyone including Sales Managers were personable and friendly. I believe I got an amazing deal on my new Jeep and I will definitely recommend my friends and family to this Edgar.

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HerreraGar29

Sep 3, 2016

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I purchased my new jeep renegade this past Wednesday from Hector Colon for my wife and we love it! Thank you Hector! I recommend this sales man very courteous and professional

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underdog25

Sep 3, 2016

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Edgar was helpful and got us a Jeep Cherokee lease for the price wanted. The only downside was the waiting time to sign the lease deal. We had an appointment for 6:30 and waited for two and a half hours before we signed. We could have been given the heads up beforehand about the long wait. One did not expect to stay there beyond closing time.

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Tia Henry

Sep 2, 2016

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Route 46 Chrysler Jeep Dodge is a great place to purchase your vehicle. Hector Colon was my sales representative. I seen Hector as soon as I walked in to dealership, willing and ready to get me into the car of my financial fit. Hector and his team took the time out for me by searching all inventory for the 2016 Jeep Cherokee. I am very satisfied with my purchase and the customer service.Thank you Route 46 Chrysler Jeep Dodge!Tia Henry"Valued Customer"

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Alexandragonzalez24

Sep 2, 2016

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Erik was very helpful, professional, and friendly. It is obvious he is knowledgeable of what the job entails. He answered all my questions and was able to help me with the purchase of a new Jeep Compass!

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Biancarivera

Sep 1, 2016

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I had the best help from the sales person Abigail, She gave me the best experience there I would recommend anyone to go to this dealership. They help you the best possible way they can even if you have bad credit. She made it possible for me to go home with a beautiful car.

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jeep123

Sep 1, 2016

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Went in looking for a car specifically an SUV. I have been looking for an SUV for a while but did not know which one. Abigail helped me learn about every SUV this facility holds. She is a great sales person, knows what she is doing, and helps every customer understand the process of buying a car. Now i recommend all my friends to Abigail and this dealership. They help you out with everything even if you have bad credit!!!! go to little falls and ask for Abigail Luna!!

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AndreaP23

Aug 31, 2016

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Management was not helpful at all, but I had an overall good experience. Amir was my salesperson and he was great. He went above and beyond to get me a good deal on my Jeep Cherokee. Very happy with my new car!

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JimS

Aug 31, 2016

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I just finished getting a Jeep Patriot for my son. It is his first car. I am very happy with the service we received from Hector Colon. He was very professional and very informative. Hector told me exactly what was going to happen and delivered on the expectations he set.The overall process went very smoothly. I would recommend anyone to Hector and to this dealership.

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Kwagner

Aug 31, 2016

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Went to this dealership because my brother highly recommend it to me. I had no idea as to what type of vehicle I was looking for or how much it would cost me, just that I needed a car. My salesman Mike Solomon was very patient and understanding of my situation and took the time to explain all the different types of cars, features, and pricing and just generally made me feel at ease throughout the process. I would recommend route 46 and definitely Mike Solomon.

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Msparker0331

Aug 31, 2016

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This my second time here at route 46 Chrysler Dodge Jeep. My first car I purchase a Toyota Scion TC and I absolutely love it, 2 Years later I wanted something new and decided to trade it in. Thanks for DiAndre for helping me out. I told him my price , what type of car I want, etc. He was very helpful. I left out of there with a 2015 Chrysler and I am very satisfied.

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patrice s

Aug 31, 2016

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This was my first experience buying by my first car in my name. I cannot express how great Ricardo M was. He took care of my and my boyfriend after we had just came from another dealership very disappointed. Ricardo and the finance manager helped us get into my 2014 Jeep Grand Cherokee in no time and had us out the door ASAP. They made this whole car buying experience wonderful and not disheartening and irritating as most places do. I will recommend RT 46 Chrysler Jeep Dodge to EVERYONE!!!

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richard k

Aug 31, 2016

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I had a great experience with Justin Santos & route 46 Jeep. I came in just looking to check out the Cherokee & compare it to other models, but after talking with Justin, we worked out a great deal & I ended up driving off the same day! I love my new Cherokee & will surely recommend Justin to anyone looking to purchase a new Jeep.

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Sheryls123

Aug 31, 2016

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I got a great deal from Joe Wright on a Dodge Durango he was so helpul and kind didnt pressure us into buying (me and my husband hate that) typically we dont have the best experiences when buying cars Joe made it fun fast and easy would definitely recommend him to anyone looking for a car!

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Viswanath Undavalli

Aug 29, 2016

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Went to buy a 2016 Jeep Cherokee with my TRUECAR certificate. Our sales reresentative RJ Salas was extremely friendly and knowledgable, helped me right away and we were able to close the deal that same day. I ended up with the exact vehicle that I wanted and got the best price. I highly recommend RJ Salas and this dealership to all my family and friends.

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BowMaria

Aug 29, 2016

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I went in on 7/30/16 wanted to buy but wasn't sure was going to browse and make a decision. Nick S. was out there saw us park and came right over introduced himself and began to ask questions. What was important to me what I liked or didn't like and went strategy to the cars I thought I wanted then took us inside the showroom and when I sat in it and saw the size up close. He even had on of your tall finance officer Juan saldivar sit in it to measure. I love how nick took us to the big lot and through the rough terrain it really shows off what a jeep is capable of. We negotiated the price and came to an agreement and a few hours later I drive off in my first jeep. Will be a Customer for life great sales staff Nick went above and beyond so did Juan. Thank you

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charles

Aug 29, 2016

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World Class Customer Service all around. Our sales person, Marvin Belton, went above and beyond and worked his hardest to get us in a car for our extended family. He was professional, knowledgeable, patient, caring and above all a pleasure to work with. We will recommend this dealership to all family and friends!

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sweetspice32

Aug 28, 2016

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Went to by a car i was pretty sure about what i wanted to get but not 100% about what package i wanted. Hector Colon greeted us when we entered. He showed me a couple of Jeeps by the time he was done i was sure of what i would get. Good salesman i appreciated his patience.

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Socorro Nuguid

Aug 27, 2016

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Best ever, honest, truthful auto sales representative we ever met that's why we keep going back to route 46 dealer. Third car we bought from him. Excellent service! Cheer he deserve special treatment from the company. He works for the best interest of his customer as well as the company.

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Benny_KangKang

Aug 26, 2016

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Sean is a really great salesman. I went in with my father and we told him what we were looking for and our desired price. He didn't beat around the bush or tried to get us to spend more than what we wanted. He got straight to the point and showed us the cars we can leave with. If you come to this dealership I highly recommend you ask Sean to help you out.

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Nessy10

Aug 25, 2016

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Erik Valentino was super friendly and great in assisting me get my new jeep. He took his time to carefully explain each question I asked. Eric showed extremel patience and helpfulness! Every dealership needs an Erik!

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Bri_marie91

Aug 24, 2016

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Michael Roundtree could not have given me better service! Made everything easy and didn't pressure me into anything. Got into a Jeep that I absolutely love!

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Britt23456

Aug 23, 2016

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Pleased to do say this is my first car and no other dealer could even get me approved .yet alone have a good interest rate. There was no hassle no hidden fees .the vehicle was a perfect fit which Maria Grantham had made sure of. Payment is right for me and the patience and time she took out to help me is greatly appreciated. I'd refer everyone I know to her! Good job 46 Dodge !

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FreddyVidals

Aug 23, 2016

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I enjoyed my experience at the dealership route 46 chrysler jeep and dodge RJ salas was very helpful and understanding and very kind I was very happy leaving with my new Jeep Wrangler

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khamid1963

Aug 20, 2016

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I had two consecutive horrible experiences with this dealership. After the first one I said to myself the car was fixed no harm done, but after the second horrible experience I decided to write this review.I brought my Dodge Dart in because the transmission was malfunction while driving and the car could not go anywhere . I had to turn the car off then on to work again. That happened to me once at the George washington bridge.To make the story short. I drove the car to service 7 am on a monday. The associate (Dani) took care of the papers and told me that the diagnosis will take the whole day and by the end of the day he will let me know. I called at the end of the day and (Dani) mentioned that they need another day of diagnosis. I sad fine. The second day I called and (Dani) mentioned that they have put an order on a part and should be IN the next day. I said OK.I called the third day to see if the part came in, Dani mentioned . yes the part is here but will start working on the car and should be done by noon the next day. I called at 2 pm and dani said that they put the part in but they have not put the car together yet. should be done tomorrow.I called the next day (Dani ) was on vacation and the service people told that the car is not ready because they have not got the part yet.. I start screaming for the lies and after demanding talkin got someone the assistance manager says they can provide me with a car. They should have done that from the first day but they did not tell me. At that point it took two more day to complete the work.I took my car back.A week later the same problem returned to the car with one addition problem.I took the car back. and asked immediately for a car because it it the same problem ( Dani refused and sad that happened after two days after diagnostics of the car) I said it is the same xxxx problem.They i wanted to talk to the manager. they mentioned that the manager comes at 8:30 pm (I was there at 7) I will wait. . When the manage came i told him the story but he asked me if i purchased the car form his dealer ship. I said no he was reluctant but told them to put me in a car. They gave a 200 chrysler. The second day of having the car, the dealer ship called and asked me if i can return the car because they have a recall on it. I knew it xxxxxxxxx and need their intent. they down graded the card for me. That was insulting because there are no recall son that car.DO NOT GET YOURSELF THIS SITUATION AND NEVER BUY FROM THESE LIARS

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Mattmiz191

Aug 19, 2016

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From the beginning, RJ was extremely helpful in getting me into the Jeep I truly wanted. He was friendly, knowledgable, and willing to work with me on getting a lease today. I would reccomend my friends and family to this dealership, and RJ in particular.

TC

The Cliffords

Aug 19, 2016

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We came in just to look, but ended up purchasing the car the next day! Jude got us a great deal on our lease. He was helpful and a pleasure to work with. We highly recommended him!

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Will Ferraz

Aug 19, 2016

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DiAndre Mikell provided comprehensive information about the car as well as financing and insurance. He and Mr. Carbone were professional all the time although they knew that I was buying a car for the first time. Do you want to be treated with courtesy, professionalism and a bit of sense of humor? Go to Route 46 Jeep in Little Falls.

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Bjb250

Aug 18, 2016

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I found them to be very unprofessional and not forthcoming. They used my offer to leverage another and weren't upfront. They are why dealers generally have a bad reputation for not being customer friendly.

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Dennis Maida

Aug 18, 2016

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Superb service and customer care. Took care of all my needs. This was the second car I've purchased from them and will do so again. Erik is a great salesman

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vanmomdonna123

Aug 17, 2016

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David Cuglietto went over options for me that would help build my credit up. He found away to refinance my vehicle in order to raise my credit score and possibly lease my next purchase.

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Riyadh

Aug 16, 2016

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I just bought myself a 2016 Maxima and Sean M. helped me with the process. Great guy, great sales person, def go to him. Took care of my family and me straight from the get-go. Very friendly dude and very informing about what i was buying. Def will go back to Sean for more cars.

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rmelendez1070

Aug 16, 2016

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My front end was damaged due to the ruff streets, The Pros at the jeep dealer brought my jeep back to life and working order. again My jeeps Cam shaft and arm went bad from wear and tear and Dave and Jason got me in wit the Techs. and problem was solved with no questions ask. love This place.

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Lnazario74

Aug 15, 2016

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I walked out of there very placed and happy my sale men was Jade. He was above to give me what I wanted not what the dealer wanted to give me. I say they because I have Ben burned my our dealer but I left with a smile on my face. Excellent service

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Robhaucknj

Aug 12, 2016

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My first lease three years ago was a nightmare. I love the Jeep grand Cherokee so much that I wanted another. Because this dealership is so close to my house I decided to give it another try. Sean was very knowledgeable and honest and in the end gave me the best price for my second lease. Thank you Sean.

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taylorlynnx11

Aug 12, 2016

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David was extremely helpful from the beginning of the process to the end. I ended us leasing a 2016 Jeep Wrangler. I felt like I was treated honestly and fairly throughout the entire process. After finalizing the deal, I was told that I had to take the vehicle home that day. Because I had driven another vehicle to the dealership, David went out of his way to drop my new vehicle off to me. He was personable and professional and I am glad to have done business with David and Route46.

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Lori E Radice

Aug 10, 2016

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RJ was very freindly and patient, and he answered all of our questions, waiting room is comfortable, finance took long though, had to come back

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Rollin in da dough

Aug 10, 2016

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What can I say Gabe goes above and beyond he is what a sales person should be friendly helpful and very knowledgeable making for a very pleasant car buying experience. I have purchased my last three jeeps from Gabe and have also referred many people over the years and will continue to do so. from sales to service to management always a pleasant experience can't say enough good things Yours truly Domenick Maisano

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kate89110

Aug 10, 2016

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Go see Ed! My wife and I dealt with sales associate Ed Harney and felt like we were being treated honestly and respectfully by someone with knowledge of his products. The pricing I must say was very fair and reasonable.

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ljcecilio

Aug 9, 2016

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Excellent time dealing with Ed Harney and Mike Arrante. Honest, straightforward, and helpful in getting the best deal for my new Grand Cherokee. Switched from a Lexus and didn't think I could be happier!

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Macmac84

Aug 8, 2016

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Good evening I have nothing bad to say about route 46 Chrysler I didn't purchase a vehicle yet but I will be returning back to this dealership to make a purchase. David O'Neal was the gentleman who Showed me around, very patient and respectful individual.

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Mattyb

Aug 8, 2016

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Worked with diandre and got a awesome deal on a new grand Cherokee overland. Really chill dude who cares about the customer. I'd highly recommend these guys. :)

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Rad54

Aug 8, 2016

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I just purchased Ford Fusion from Hector Colon on Saturday - very content and so is family. Highly recommend this dealership and see Hector Colon. Thank you!

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Zebardast027

Aug 8, 2016

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I had an excellent experience visiting this dearship, I wasn't even planing on buying a car that day but Amir was great he did not pressure me in to buying his knowledge and experience was what sold me, I recomme Amir to any first time buyer.thank you Amir

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Abtunes

Aug 8, 2016

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I came there with my girlfriend to get a feel for which car would be right for her. We spoke with David O'Neil, very knowledgeable about the cars and his selection choices. While educating us about the cars, we found some that she was comfortable with but wasn't ready to purchase. It was a great customer experience for the both of us. Highly recommend this gentleman for any customer.

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Bsmkc7

Aug 8, 2016

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Great experience with RJ and the team. We had a very Efficent and pleasant visit here. Got a great deal. We will be repeat customers!

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DaveCarlucci

Aug 8, 2016

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I came in on a Saturday and was able to get just enough information so I can wrap my mind on getting a new car. So Monday we made it happen! Easy and simple. Thanks Dre!

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Dlindsay21

Aug 8, 2016

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First time car buyer buying through a dealership and I must say Sean M. did a GREAT job of making the buying experience as pleasant as possible unlike most car dealerships who are a bit pushy. Sean M. took the time to sit and explain the options that would best fit my budget and tired to get me the best deal that was affordable for me. I would definitely recommend anyone looking to purchase a new or used vehicle to check these guys out.

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Jeep2016

Aug 8, 2016

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I just recently purchased new Jeep Rubicon in white from Hector Colon. He was extremely helpful and polite when helping me find something perfect. I highly recommend going to see him.

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Johnny1981

Aug 8, 2016

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I was in on Friday and Erik Valentino was more then just good he was amazing. He is the best salesman I have ever had. If you are looking for a car suv or truck he is your guy.

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Keishancole

Aug 8, 2016

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I had a really great experience with David. He was very knowledgeable and friendly. He greeted me with a smile and offered to walk me through everything. He answered all of my questions and changed my entire outlook on car buying.

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KRussell

Aug 8, 2016

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Was an extremely great help for me getting financing even if I just moved to the U.S. and had no U.S. credit history.

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Tyr

Aug 7, 2016

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I went to this dealer for a vehicleMaria Grantham greeted me from the start to finish and was involved in getting me into the car i really wanted She is by far in All my years of buying cars the best. She took her time showing me everything that was in my proce rangeTaking me for test drives and securing the financing that was within my budgetShe is a true professional. I would definetely recommend rt 46 dodge amd Maria

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Newjeepowner21

Aug 6, 2016

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Nick's service was great. Came to help us right away. Amazing service and very nice . If your looking for a new or used car come see NICK at Route46 jeep! Product knowledge and customer service was 100%!!!

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Proach

Aug 6, 2016

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.Went throughTrueCar so I already had a price quoted from the dealer. Drove down there with my 2 kids thinking this would be a simple process but was there for over 5 hours. Went over numbers with rep and agreed on a finance monthly payment plan that I thought was for 60 months since that was the time frame we were talking about. Finally went into finance department and just signed all paperwork quickly assuming everything was ok. My mistake for not reading all papers. The terms turned out to be for 72 months. Was going to buy another car there in 6 months but not anymore.

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Barbara - A Satisfied Customer

Aug 5, 2016

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Had an "EXCELLENT" car buying experience. Marvin B. was very professional, pleasant, knowledgeable and most importantly made sure I was kept within my budget. He was not pushy or overly aggressive for a sale, which made my car shopping experience an absolute pleasure. He will respect your time and ultimate decision whether it means a sale or not. I would recommend Marvin B. to anyone looking to buy a car without the hassle or pressure most dread when car shopping. Thanks Marvin!

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Tschrett

Aug 4, 2016

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Sean M. was extremely effective in helping me find the perfect car. I found him to be very cordial, informative and straight forward. The car buying process can be very difficult, but with salesman like Sean the process could not have gone smoother. I highly recommend seeking his assistance, I certainly will be using him again.

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Sam7575

Aug 3, 2016

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Jr. , Joe and Bill worked as a great team. I was very comfortable with their knowledge of the vehicle.I did not feel pressure and was given plenty of options.Time was never an issue.My test drive was smooth and I was given all info. About the working of the vehicle.I would recommend this dealership to all friends and family.Keep up the great work guys

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ADDIS INVALID

Aug 3, 2016

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Recently purchased a van for my company from Alex S. (the commercial guy). It was an excellent shopping experience. He new the product and was able to get everything done in my business name quickly and easily. Thanks Alex.

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Carl

Aug 3, 2016

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This place was great. Sean was very knowledgable, kind and very professional. We were in and out there in 2 hours. Geat experience!!! Highly recommend!

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Boohonk6

Aug 2, 2016

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I recently leased a Cherokee from here. I was politely greeted at the door by DiAndre Mikell late on a Saturday night. Dre worked with me in a professional manner until i got a price i was willing to work with. The guys even stayed after closing so i can drive my car home that night. I appreciate everyone involved. Im a customer for life.

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Dr. Chris Ramirez

Aug 2, 2016

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We went to Route 46 because we needed to get out of our old car that kept going back for service. David O'Neil was very helpful throughout the entire process, he showed us our options among new and used cars, we test drove a few of them and ended up trading in our car and getting a 2016 Grand Cherokee. My wife is very happy with her new car and I'm satisfied to know that she is driving a safe and reliable car.We would definitely recommend David to our friends and family.

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Heath2975

Aug 2, 2016

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Writing this review on behalf of Marvin Beltone, as if not for him , I would have bought my Jerep at another dealership, He made everything right , after much disrespect from other employees, He should be not only commended for his professionalism but also promoted. He is not only professional, knowledgeable , but genuine! In his commitment to his job and customers . He goes the extra mile . What a great guy and asset to your company, There are other employees there that could learn from him on how to conduct themselves in a respectful manner, Marvin is a Perfect 10!!!!!!! Thank you Marc Baltimore Roselle N.j. I bought because of him not the dealership!

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Kier Bowers

Aug 2, 2016

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I gave this rating because all of the people that helped us out were super nice and efficient. I actually went into the dealership to buy a sensor for my tire and came out with a preowned Grand Cherokee Limited.. it has everything that I want and a price I can afford. Marvin Belton was great!

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Nicholej526

Aug 2, 2016

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Alex ( aka the commercial guy) was extremely helpful and very knowledgeable. We came in knowing exactly what we wanted and Alex was very patient with us. We left with 10 new vehicles for my business. I couldn't have asked for a better sales agent! Thank You again Alex!!

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OCC82

Aug 2, 2016

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I was able to purchase the car of my dreams with the help from Marvin. He made sure he tried his best to give me what I wanted and stay within my budget. He was even able to get me some money for my trade in. He went above and beyond to close the deal and to make sure I was happy with getting my dream vehicle.

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Scabas111

Aug 2, 2016

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Had a great experience dealing with Mike Solomon, he made the process simple and gave me what I felt to be fair and honest pricing and advice. I'll definitely recommend him and this dealership to friends and family.

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Moto569

Aug 1, 2016

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Second purchase made July 27th and this one was for my wife. She is happy with 2014 Dodge Avenger ...must share and thank Hector Colon for the second time around.

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OscarC

Aug 1, 2016

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My wife and I had a great experience getting our new Jeep Grand Cherokee from here. Our sales guy DiAndre gave us some great options and ultimately a great deal. We did some shopping around, and even visited our original dealer, but they really got me the best quote. We definitely recommend them and DiAndre Mikell!

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Sabe

Aug 1, 2016

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Nick S. went above and beyond to make this purchase work...This was our first visit to Chrysler Jeep Little Falls and was truly impressed with the atmosphere, the personalities and especially the service...we walked out of the dealership very happy, satisfied and most importantly with the car of our choice!!

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sademiller2011

Aug 1, 2016

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She got me in the perfect car at the perfect price! I will definitely recommend her to anyone I know looking to get into the vehicle they desire!

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Adelo006

Aug 1, 2016

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From the moment I walked in, till the minute I drove off the lot in my new car I was really impressed. With less than perfect credit, I honestly didn't think I would be able to get a car. But they worked with me, worked the numbers and made sure I left with a decent car. I am completely overjoyed with the adaptability, kindness, patience and respect Maria treated me with. I would recommend her to anyone!

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Bululito

Aug 1, 2016

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I just purchased a brand new grand Cherokee from hector colon he was the best sales person ever he got me the car I want very professional and fun he made the best experience of buy cars very easy and then send me to finance and victor kavanash got me the aprove of my life he is a grand manager

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Cjones17

Aug 1, 2016

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I purchased a Jeep Wrangler from Hector Colon on Saturday the 23rd with the help of the manager Bill Murillo. I am very happy with my experience and I highly recommend.

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Coffman13

Aug 1, 2016

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I just purchased a 2014 Jeep Cherokee from Hector C. this past Saturday. This is the second car my family has purchased from Route 46 Route 46 Chrysler Jeep Dodge. Hector was very helpful and awesome with helping us find the perfect car. I highly recommend him.

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Dwayne Dye

Aug 1, 2016

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I just purchased a used Grand Cherokee and I couldn't have do it without JR. He worked with me all the way through. He actually listened to my needs and made it happen. I appreciate that I wasn't treated as "just" a customer. He made my buying experience stress free.

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deyoungb10

Jul 31, 2016

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Alex S was very thorough in his explanation of the vehicle and the programs I could possibly qualify for. He went above and beyond to get me the best deal on my new vehicle. This is my second time going to Route 46 Chrysler Dodge Jeep Ram and this experience was even better than the first. I would recommend anyone to go there.

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SamanthaP

Jul 31, 2016

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David Cuglietto made my experience great! It was my first time buying a car and David made it easy for me. David worked with me and helped me meet my prices. I was able to leave that night with my new Jeep at the price I was looking for. I highly recommend David!!

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Spa29

Jul 31, 2016

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Just purchased 2014 town an country from hector colon very professional knows his product!! I recommend to go see him, I am one very happy customer.....

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LVincent

Jul 30, 2016

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We had such a great experience buying our Grand Cherokee. Car buying is a stressful situation And JR managed to have us laughing and joking the whole time. Dave Fresco and Bill Murillo are world class and I would def recommend this dealership to anyone looking to buy or lease!

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MichelleP

Jul 30, 2016

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I've always had good experiences with Jeep 46. Friendly sales staff without the pressure, always welcoming & friendly. Sean was super helpful in getting me a good deal on a Compass with low money down & low payments. Very knowledgable, professional & customer service oriented.

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Jose1

Jul 30, 2016

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They were very helpful, they responded to the Truecar quote right away. Made the whole purchase transaction easy. Did not have to wait long for the process

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scolonnelli

Jul 29, 2016

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I recently purchased a Jeep from Alex (aka the Commercial guy) and had the best experience! I ended up with the exact vehicle that I wanted and got the best price (trust me, I really shopped around).Before going Rt 46, I had gone into 3 other dealerships in the area and got what I thought were good prices. Once I got there, I was immediately greeted by Alex who listened to my many requests and then walked me around the lot to show me all of my options. They had a huge inventory selection to choose from. Right away, I was offered very competitive pricing. In the following days, Alex quickly responded with additional pricing requests as I changed my mind a number of times as it relates to options, etc. Throughout this process, Alex was not pushy at all and he was very patient with me. Ultimately, I ended up getting everything that I wanted for an excellent price.I highly recommend buying a vehicle from Alex at Rt 46 Chrysler Jeep Dodge!

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Dan_rodriguez

Jul 28, 2016

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Service department sucks i purchased a new vehicle and needed service within the month of purchase and i called to get in for service b/c check engine light came on while car still had temp plates and they wouldnt get me in until 2weeks and said i couldnt walk in unless for oil change but i was able to walk in on day of initial appt, i got there at 7am n my car was not done until 7pm. When you call they always give you run around and place you on hold for over 30min to tell you someone will call you back.

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YaBoyTony22

Jul 27, 2016

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I was looking for a used Jeep Grand Cherokee and my salesman, RJ Salas found me a 2014 in very very good condition. He worked with me and he got me a great price for the car. I love my new car, I'm very happy with my experience with this dealership.

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BUNK11

Jul 25, 2016

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GOOD EXPERIENCE THE DAY I BOUGHT MY NEW TRUCK. I WAS IN AND OUT OF THE DEALERSHIP WITHIN A COOUPLE OF HOURS. PRICE WAS GREAT BEING IT WAS A CERTIFIED PRE OWNED VEHICLE.

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florettaa

Jul 25, 2016

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Another great experience with this dealership. Put me in my second SUV... couldn't have asked for a better deal and I couldn't be happier. Lots of thanks to Erik L!!!

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Anna

Jul 22, 2016

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I had the most wonderful day experience Maria and Lisa were wonderful they worked hard to get me a great deal. Thank you so much

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Zulma508

Jul 22, 2016

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Hector Colon made purchasing a car easy and stress free. Listened to what I was looking for and kept it all on my price range...

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patry118

Jul 21, 2016

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i came in to trade in my old 2012 jeep grand cherokee and came out with exactly what i wanted and more. The attention and customer service was great. Would recommend to family and friends.

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jamila159

Jul 20, 2016

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I want to thank Hector Colon for his amazing services yesterday! He guided me the right way when selecting my first car. I would definitely recommend him. The process was quick and easy!

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Garciacc

Jul 18, 2016

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Ed is really helpful and friendly. He really helped me with the car I wanted and was attentive to everything. I would definitely recommend that you go see Ed for your future purchase.

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Dova10

Jul 16, 2016

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Excellent experience! We leased a Jeep Wrangler. Great service, very knowledgeable and worked with our budget. Highly recommend! Ask for Erik Valentino - not your typical car salesman :)

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Nort

Jul 16, 2016

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Got the car I wanted thanks for your help! Nick did not waste our time it was quick although he showed me all the different options

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Longo

Jul 14, 2016

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Sean was very helpfull. We are extremely satisfied with the services this dealership provided us. I recommend this dealership to friends and family!! I will be back!! Thank you Sean.

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MynewRam

Jul 14, 2016

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I bought my Ram at Rt46 dodge and the experience was excellent. I knew my price and they met it. Minimal haggling and RJ in sales was great to work with.*UpdateWhile the sale went fine, the follow up afterward was non existent. That leads me to believe they just care about the money and not earning a customer for life. I called and emailed RJ about the refund I was supposed to get from my Toyota trade and he never once responded to my emails. When I called and spoke to him it was promise after promise the check was coming and nothing comes. Its been 1 month to the day i bought my truck and no check. RJ acts very sincere, but he's afraid to escalate to management or says its managements fault, He's full of crap. They are not customer focused. Stay away.

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Rdemon26

Jul 14, 2016

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The experience was made great by our host Erik Valentin. He made sure we received the best deal possible and he deliver. Also by his manager that was very kind in ordering my wife some food while we waited for the paperwork. Overall good experience and would recommend Erik for anyone thinking of purchasing a jeep.

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tgainey2017

Jul 12, 2016

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I just recently picked out a Dodge Dart car on Saturday July 9th 2016 & I had the pleasure of working with Marvin. He was welcoming from the door. He kept me updated on any changes and the status of the vehicle up until the day I picked it up. Still Til this day Marvin is readily available for any questions or concerns I have in regards to the car. If I have any questions with the car I will be sure to call him. He makes himself available for any of his customers. I would definitely recommend other consumers to check out the Dodge Jeep Chrysler Dealership on Rt.46 . This might have been my first time at the dealership, but I felt at home. Thank you Marvin, I love my new car. I Hope other employees are just like you !!!! Your the best.

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Becker Ganiche

Jul 9, 2016

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Our sales person Michael Roundtree was amazing. He was polite and courteous. Got me a great deal on my Jeep Grand Cherokee. Excellent service. Highly recommended .

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Dukens Pierre

Jul 9, 2016

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OMG, I had an amazing experience today at rt 46 jeep. After a horrible experience at Rt 4 jeep, i came to Rt 46 Jeep and purchased the car I desired with the assistance Michael Roundtree. He worked with us deligently to get us the best possible rate. He was very knowledgeable about the product and did not rush us at all. I highly recommend him to whomever is interested in purchasing a car.

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SincereReview

Jul 8, 2016

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I leased a car from Route 46 and Pedro was out sales person and as the car was not in lot he asked us to give a deposit of $500 so he can hold the car for us and we agreed and made a deposit.finally we leased the next week and my monthly lease is $415 and they were suppose to refund the remaining $85 in next 5 business days from the deposit $500 they took and its been 38 days since I leased and never received my remaining amount and I call every other day to remind and they tell me that they will talk to finance team and give me an update. that never happened.In beginning as they talk very nice and use all sales tactics, I felt I got a really good deal but I didn't.Sales person is always a sales person but service after that sucks.

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dlnycj130

Jul 5, 2016

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Ed Harney was excellent in dealing with me and my car purchase. Mike, the Manager, was great with handling additional options. Frank Carbone is probably the best Finance Manager I have come across.

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Freckles3k

Jul 5, 2016

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Route 46 Chrysler Jeep Dodge supplied a good car buying experience. David O'Neil was a great sales person. He took us around the lot to look at any car we were interested in. He would give suggestions for what would be in our price range. It ended up being a quick car buying experience. Would go here again!

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Chrissy14

Jul 4, 2016

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The dealership was very accommodating to our vehicle search and very knowledgeable of the inventory. They also were able to price the vehicle within our range.

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Belford158

Jul 1, 2016

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Had a great experience with DiAndre Mikell at Chrysler, Jeep, Dodge. I went in looking for a used Jeep Grand Cherokee. I left with a car that doesn't drive or look like it is used. I would recommend going to see DiAndre Mikell at Chrysler Jeep Dodge on Route 46 to anyone.

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Dgoraya5

Jul 1, 2016

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Came in from an hour away looking to get my Hyundai Genesis and it was in mint condition! My sale rep Alex Justo had the car waiting for me in the front when I got there. Super convenient!

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Jeepgirl321

Jul 1, 2016

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First off, I love my new car!! Secondly, Nick was absolutely helpful and informative. He's straight forward and and very personable. I highly recommend this dealership and especially business with Nick.

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Sammyguarr

Jul 1, 2016

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Came in looking to get a Dodge Durango and I ended up leading a brand new Durango blacktop. Alex was so knowledgable and easy going he really became a friend to my family and I !

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scatpacknj

Jul 1, 2016

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Came into the dealership, looked at a few cars and nick came right over and asked if he could help. Told him what I was looking for and he got right to it. Let me test drive two cars and worked extremely hard to get a deal done. He was very attentive and went above and beyond helping me find the exact car I wanted. Thank nick

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Alessi1984

Jun 30, 2016

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Gabriel was extremely helpful in my car buying experience two weeks ago. He was patient in my hesitance on my first few visits, and even advised against making any decisions that I wouldn't feel comfortable with. The exact opposite of what you would expect from your average car salesman's selling tactics. I would recommend giving him a visit if you're in the market for a Chrysler, Jeep, or Dodge.

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Frank F

Jun 30, 2016

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I recently purchased a new truck from Amir Z. Very nice guy, and easy to work with. I would highly recommend him to anyone stopping by rt46 chrysler for a new or used vehicle. Very knowlegeable and personable on top of getting the best deals.

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kmenner

Jun 30, 2016

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Prior to this occasion, I have purchased two other Jeep vehicles from Ed Harney at Route 46 CJDR in Little Falls. As with my prior experiences, Ed was a pleasure to work with. He is very down to earth, he listens well and responds to questions and concerns. Ed is not your typical pushy salesman. He is very professional, respectful and trustworthy. I would buy all my cars from Ed Harney.

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cuselax199atyahoo.com

Jun 28, 2016

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My wife and I purchased a Renegade a few months ago. Frankly we felt pressured into also purchasing the vehicle protection plan. Our mistake for not taking more time to understand the details, we will admit some responsibility there. However, after checking with our insurance company we found out that the coverage plan was not necessary for us.My wife called and emailed a cancellation request to the finance manager and was told it would take 6 weeks to process. 2 1/2 months later, our bank didn't get a refund check. She called the finance manager CONSTANTLY, left messages, sent emails, had the assistant leave a note on the finance managers desk and nothing was responded to. She finally went into the dealership and was completely disrespected by the finance manager. He acknowledged that he had received her emails and the note that was put on his desk and when she asked why he didn't reach out to me, he shrugged and didn't have an answer. She was not apologized to and was spoken to very inappropriately by this person. After being told again that it would be taken care of we checked in with the bank again and they STILL HAVE NOT RECTIFIED THE SITUATION. They continue to compensate off our loses having this plan with obviously no care. DO NOT PURCHASE A PROTECTION PLAN FROM THESE THIEVES. I would love to hear a response from someone at Jeep but I won't hold my breathe..

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Iwertguy

Jun 27, 2016

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Had a great experience dealing with my salesman Mike Solomon and the entire staff at route 46 Jeep. Definitely recommend working with them and purchasing from them!

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Alazhaya

Jun 23, 2016

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I had an awesome experience at Rt 46 Chrysler Jeep Dodge. My salesperson Marvin Belton got me a great deal. I highly recommend everyone to stop by and receive the excellent service that Marvin provides.

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John Boeren

Jun 23, 2016

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We checked every jeep dealer in the area for a 2014 White Jeep Grand Cherokee with the options we wanted and they had it and made it possible for us to buy. Couldn't be happier and would recommend to anyone.

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carfo33

Jun 21, 2016

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Hector Colon Hooked it up for my wife and I who were looking to get into a new/used car. Very little wait time compared to most dealers and while you were waiting he kept you informed on what you were waiting for instead of being clueless. 5/5 satisfaction with my trip.

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Kathy123

Jun 21, 2016

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DiAndre went above and beyond to get me into my Jeep Cherokee 75th edition, he is very professional, I would recommend him as well as your dealership , such a friendly staff ......Thank youKatherine Troiano-Bartsch

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Livingston09

Jun 21, 2016

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I got the car I want smooth procces . When you go definitely ask for hector colon he got the hook up. Great service I would recommend to anyone!

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nvphoto

Jun 21, 2016

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My visit to route 46 chrysler little falls nj was to pick out a birthday gift for my wife , but I told her that we were there for maintenance of my car, you should have seen her face when Jude Asiegbu said so Mrs. And Mr. Valentin let's go and get your new cars ... excellent experience I will definitely recommend you thank you

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tylerlandells

Jun 20, 2016

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I came to Rt 46 Chrysler Jeep Dodge looking to explore and test drive a Jeep Renegade and Mr. Sal Zebardast did a great job with helping me do so. I loved the way the Renegade drove and Sal was great help in choosing and ultimately taking this car home. Great service.

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Clandells

Jun 20, 2016

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Very helpful, told mr. Zebardast my max price & what I wanted & he got right to it! Offered us something to drink as we waited! Thank you

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Lucky226

Jun 18, 2016

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David was truly amazing and worked with us until we worked out a deal that worked for my family. They were able to get us out of a lease early and into a new Cherokee for way less! We are so happy we came here! Great experience!

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michael ginghina

Jun 18, 2016

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Route 46 Chrysler Jeep Dodge RAM. Just brought home a new Mitsubishi and could not be happier with the service. From the Internet contact person Josh, to the the receptions Andrea, the sales dude Dre Mikell, and last but not least the finance guy. I got quick help, all my questions were answered, called my insurance on the spot, got the financing, and out the door in what has to be a record time for me. This is my 4th new car, so I have a bit of experience. I got a great price, and finance rate. They took care of the plates and registration, so all I had to do was drive home.

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RayB1991

Jun 17, 2016

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It was nearing that time of the year, and my recently purchased 2013 Corolla was due for an oil change and maintenance. As I approached the service center, I was unsure of whether I had to have an appointment, or I could be seen right away. I decided to check inside to see what my options where. Once inside I was greeted by Jessica, she had a wonderful smile on, and made me feel right at home. She informed me that during the hours that I had arrived, they were currently taking walk in appointments, and they would be more than happy to service my vehicle. All in All the whole process was very quick and simple, and while there were a few other people waiting, the overall experience was very pleasant. I will definitely be returning here for any service needs I have, and I want to give a special thanks to Jessica for easing my confusion!

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Naynay

Jun 12, 2016

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What a surprise to have a great buying experience at a car dealer. Michael Roundtree was courteous,respectful, and get this, HONEST. WHAT A SWEET MAN. LOVE HIM LOVE THE CAR. LOVE RT 46 CHRYSLER JEEP DODGE

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Al

Jun 12, 2016

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Dean was very accommodating and patient though out the process of purchasing our car. He took his time with us and was very knowledgeable and we were able to purchase the car that was at a very fair price. I would highly recommend Dean to anyone who visits this dealership.

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Lia Hatziemanuel

Jun 11, 2016

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Junior Villanueva and his manager Bill Murillo helped me out with my early term lease recently. The whole thing was done in less than an hour and I got a great deal. Genuinely friendly and helpful, the whole experience was great from start to finish.

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Mattc123

Jun 9, 2016

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Went in for service and i was greeted in a timely fashion, directed properly. I had a good experience, and I would recommend going there.

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mishjab

Jun 8, 2016

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I walked into the dealer completely prepared with what I wanted and I walked out with exactly that!! Erik was like a superhero from the start! He asked me what I wanted, asked me what I knew and what I had questions about and made what I wanted his priority. I was upfront with my trade, what I wanted to pay and what I expected and Erik kept that in mind the whole time. He did not try to put me in something I didn't ask for and he did not push any added options beyond what I said I wanted. When it came time for the finance department to do their part, Erik kept them well informed of what I was able to pay and was able to negotiate what I needed quickly without a ton of back and forth. I have had the car for less than two weeks and I have no regrets. I have already recommended Erik and Route 46 Chrysler Jeep Dodge to two others who are in the market for new Jeeps. Erik followed up a few days after I purchased my car to make sure I was happy with the purchase and I would not hesitate to contact him if I have any questions going forward. Overall, this was a very successful experience and I would recommend the dealer and Erik for anyone in the market for a Chrysler, Jeep or Dodge!

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dimitratosa

Jun 8, 2016

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As a dealership, they have some areas of opportunity to work on. I have brought my car in for various issues over the last 4 years and nearly half the time I would get my car back with a different issue that came up. (For example: I brought my car in for the remote starter acting up and when I got my car back, I would hear screaching sounds. Every time I would address it with the dealership, they would tell me it's just a little rust which they've "cleaned off" and I should be good to go. The next 2 times I had oil changes done, I would mention it and got the same response. It wasn't until several months later when I was told that I needed new front and rear brakes, along with rotors and back drums. If they told me ahead of time, I'm sure it wouldn't have gone to that extreme of needing all that stuff.) Another issue was that I had brought my car for an oil change, tire rotation, fix my trunk door that wasn't opening and to fix one of my windows which wasn't opening. When I picked my car up, only an oil change was done and window issue was fixed. I found out the hard way that my rear hatch wasn't fixed, when I was trying to load several huge bags of mulch in my car at the Home Depot parking lot. I had to make another appointment for rear hatch and tire rotation, so thank God they're car rental process is simple. It's sad that there aren't many dealer options to choose from in the Little Falls area.The 2 most awesome service advisors (and the primary reason why this dealership deserves 3 starts instead of 1) are Joe P. and Danny P. These 2 guys gave me follow up calls while my vehicle was getting worked on and really made me feel valued. Another kudos goes to Heather who works in car rentals. She always goes above and beyond. When I went to pick up my car and noticed an issue and refused to drive it out of the dealership, she was able to accomodate me immediately.

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kkutakoff

Jun 6, 2016

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Experience with the dealer and our associate RJ Salas was positive from the moment we walked in the door. Receptionist to finance dealer, everyone was pleasant and helpful. Will definitely be a customer in the future again!!!

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larry0921

Jun 4, 2016

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I just started leasing a car here. My salesman was JR Villanueva. The team manager was Bill Murillo. JR started with me having a very casual conversation. The purpose seemed to be to make me feel comfortable but at the same time determine how serious I was about leasing a car. When JR started out his numbers were not near what I was looking to do. I had stepped away to take a phone call. When I came back Bill was sitting at the desk. They knew I was serious and if I didn't get a car there, I was going to get a car somewhere else. Bill asked me the same question. He let me know that whatever number I threw out he would crunch through it and see if he could do it. It was a discussion and a negotiation but they really worked with me to get into a lease. The lease was not far off from what I wanted in the first place. If you are going to go in here with a reasonable expectation, you will be walking out of there extremely happy.

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Jadashley02

Jun 3, 2016

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I have purchased several cars from Jeep Dodge Chrysler, but this time it wasn't for me. Since i've always received great service with Marvin, I decided to share the good word. Although my friend was unable to purchase a vehicle today, she will definitely return to this dealership when shes ready to purchase a car. Thanx again Marvin for your patience.

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Bloddy23

Jun 2, 2016

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Great experience .,financing was a breeze and customer service was perfect. Thank you for all your help Jude Asiegbu.I wish to praise Jude Asiegbu of Chrysler Jeep dodge on Route 46 for his professional and personal excellence in helping me find the car I needed.

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Corona183

Jun 2, 2016

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Thank you Hector Colon for making purchase of my 2015 Dodge Durango happen! Your on point process made my decision easy and stress free! Thank you again! Crystal

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Don S

Jun 2, 2016

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A Great buying Experience ! I felt that the salesperson (Gabe) wanted to make sure that as a customer, I got what I needed.I have bought many cars over the years and am hard to please as I don't normally trust salespeople. I felt that I received great service and that I would recommend this Dealership to everyone.I left with a Brand new 2016 Jeep Renegade and will be back next year to buy another car.Great Job !!!

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Mellah

Jun 2, 2016

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I got the best ride ever. My salesman Marvin was the best I ever had buying a car! No pushiness, very knowledgeable and trust worthy. I got the best price and a great deal for my money. When you go to this dealership ask for Marvin, he will indeed get you in to the ride of your dreams.

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ReneeMarie10780

Jun 2, 2016

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Carter Stone was an excellent, sales rep. He found the exact Jeep Wrangler I was looking for and fought to get me in it! It's a little pricier than I expected, but so far it's been worth it! Carter definitely met my expectations . I would recommend this dealership to others for sure!Renee N.

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Roccob

Jun 2, 2016

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Michael made this the easiest buying experience I've ever had. Very knowledgeable and pleasant to deal with what a great guy would recommend him to anybody and the dealership also

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BEstrada22

Jun 1, 2016

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Bought my 2010 Pathfinder with the assistance of Hector Colon. I must say process was efficient and he assured me I was making the right choice. Thanks Hector! B Estrada

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Joetow1952

Jun 1, 2016

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Bought my 2016 Ram 1500 a few days ago from this dealership. My salesman Alex Justo was really easy going and I didn't get any of the headache and run around that I honestly expected!!!

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JordanT456

Jun 1, 2016

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Thank you Hector for making this a smooth and efficient process! I made the right choice with my 2015 Dodge Dart ... You made this happen! Jordan

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Jeepgirl84

May 31, 2016

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I went all over dealerships within the New York/ New Jersey area. I finally got a hold of Miss Stephanie who was such a sweetheart & she reassured me that she has an office fill of professionals who dedicate theirselves to people like me. I met Lisa Peres, don't be ashamed to go in. She went over the entire inventory and showed me the exact vehicles I qualify for in budget: I went in with barely any hope of getting anything & instead my brother and I left with a Ram1500 & Wrangler!

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kristenelizabeth13

May 31, 2016

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Erik was great. Came in not expecting to walk out with a new Jeep but he was calm, helpful and not aggressive like most people at a car dealer. Very impressed. I will be referring my friends and family to Erik.

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MrsCarrillo

May 31, 2016

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I've been to different dealerships and none would even give me the time of the day. My husband and I got 2 brand new cars and Erik Valentino walked us through the process painlessly. If you want a new car and somebody patient, Route 46 Jeep is the place and Erik Valentino is the salesman.

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Sharonda Roberts

May 31, 2016

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My first time experience was great!!!! Excellent professionalism & product knowledge. I would definitely recommend this dealership to my friends & family. Overall facility was very clean.

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Njjeep101

May 30, 2016

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I had a hassle-free car buying experience at rt 46. Ask for Mike Solomon...he's patient and extremely helpful. Will definitely come back!

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Victorc94

May 30, 2016

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My experience here at this dealership has been amazing. Erik Valentino has provided excellent customer service, since the moment we came in and the moment he handed me my car keys. I have been to many car dealers but noting compares to the experience we had here. Really recomend Erik Valentino as your salesman. He will make sure you are walking out driving in your new car.

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Doug Mc

May 30, 2016

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I showed up on Saturday morning about 9:30 to find a staff of professionally attired sales personnel awaiting the arrival of potential customers. I was quickly introduced to Dave Cuglietto who worked diligently to find a RAM that matched my exacting requirements. We looked at multiple (barely) used RAMS as well as checking out several new Trucks over multiple visits. Their inventory is extensive and they are more likely to have what you want than not. Dave worked patiently with me and explained every detail of the vehicles and what they could offer me. What a great experience. The next time I am in need of a vehicle I will call Dave at Rt 46 Chrysler Jeep Dodge first.

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Janneth B

May 30, 2016

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Sweet as can be. Very professional. Highly recommend her. Thanks you Maria & Jude...I love my 2016 Renegade!!!! I named t "Joe Black" because he's so handsome. ;)

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Baliat

May 28, 2016

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After going to a few dealerships trying to sell me on older model Dodge Darts, Route 46 Dodge Jeep Chrysler made sure I drove off with a brand new car with no hassles and no games. Pedro Pena was very friendly, professional and courteous of my wants/needs.

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Leon97

May 28, 2016

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Jr. was amazing and extremely helpful. Great guy overall. Got the jeep I wanted and the process was quick. Hope to come back in the future for another car.

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Rootbear

May 28, 2016

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My first point of contact was Mr. Erik Valentin. He was friendly and welcoming from the first phone call. In no way was he pressuring to just buy a vehicle. He listened to my sob story and offered a bunch of reasonable alternatives. Then came the challenge of finalizing the deal and talking real numbers. The cards was against me because i walked in with negative equity. Mrs. Grantham worked her magic and said what she was going to do, which was have me walk out with an affordable new vehicle. Overall it was great experience and they now have a loyal customer.

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megmaida

May 27, 2016

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awesome experience working with Erik. very informative and extremely helpful. worked with our budgets and helped us be realistic. very knowledgeable in all cars we were interested in and was very helpful in all our questions. I would recommend him to anyone.

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Nicollealg

May 27, 2016

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I went to this dealer a couple of days ago without the intention of buying a new car that day but my sales associate Tim, gave me a very good deal and I ended up walking away very happy with my new renegade. Overall very help and nice.

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Panell Jean-Noel

May 27, 2016

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It a pleasure for me working with Ed Harney. He has very good customer service skills. I would very happy to recommend friends not only to the dealership, but also to Ed Harney as salesman and Mike Arrante as manager.Thank you!Panell Jean-Noel

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yapreko717

May 27, 2016

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Erik & Charles helped me with my great new car. Our experience was amazing and fast thank you so much.I will go back for sure...

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John Goss

May 26, 2016

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I was at a competitive dealer for a "scheduled" appointment wit ha sales rep, who happened to be with another customer at the time I walked in, this is not the problem, the problem was the 3 other sales guys tossing around a tennis ball, completely ignoring my presence.This is when my phone rang, to confirm a later appointment I made with RJ, I said I will be there in 20 minutes and just walked out of the other dealer. RJ was courteous, professional, knowledgeable, and helpful. I walked out that night with a new Cherokee at a more than fair price! This will not be my last purchase at Route 46 Chrysler Jeep Dodge, TOP NOTCH!

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Mouse17

May 24, 2016

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Very friendly atmosphere, wonderful and courteous employees. Highly recommend our salesman, Gabriel Dominguez, who went above and beyond for us. Superb dealership. Can't thank everyone enough for all they did for us.

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tjact12

May 20, 2016

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I recently purchased a vehicle and had the pleasure of having Marvin Belton as my sales person. He was patient and so informative throught the process. He made sure I understood everything the car offered and beacause of him I made the purchase.

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MichealAumenta

May 19, 2016

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Came in looking for pricing and product information on a 2013 Chrysler 300 that this dealership had in stock and my sales rep Alex Justo was Amazing. I was out of my old Chevy Malibu and into my new 300 in less 3 hours!!! Definetly go to him if you decide to visit this dealership.

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MoisesGirona

May 19, 2016

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I already knew what car I wanted when I went to the dealership. My salesmen Alex Justo and Andy Rodriguez helped make the process very fast and efficient. Left the dealership in under 2 hours with my 2016 Jeep Wrangler unlimited!

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wordjeep

May 18, 2016

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Dean Puleo was a great sales rep to work with. He was friendly and easy going, informative, and no pressure. Route 46 Jeep was so easy with very competitive pricing that it made it unnecessary to spend a lot of time shopping around to different locations.Thank you Dean! We are enjoying the Jeep!

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Cargirl

May 18, 2016

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From walking into the door and signing the paperwork, Amir was courteous, professional, knowledgeable, and helpful. I would recommend this dealership to anyone looking for a Jeep.

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Daniel Saldutti

May 18, 2016

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Go see Amir! He was courteous, professional, knowledgeable, and helpful through the entire process of leasing my new 2015 grand Cherokee. Highly recommend this dealership.

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Dragan

May 17, 2016

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This Lady can sell everythingI can see her like vice president of route 46 chrysler in the futureSimply The best thank you Maria

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Aditya Mehta

May 16, 2016

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Very pleased with the experience. Everyone treated as family. Great experience!!Jude was excellent and helpful at each step. The dealership and Jude understood my situation and need and made sure I walk out with the desired car.

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Misssheeda39

May 16, 2016

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Yes I did not appreciate how Jude had me came in got me all excited I got the vehicle n it was took back without putting me in another vehicle just had me sitting there looking stupid no way to get home didn't even try to put me in another n please don't say finance company won't finance me cause its funny how I went to Toyota n they put me in the vehicle that I now love they call me everyday n ask me how you like your vehicle if that's how you treat customers you will not continue to have a business what if I didn't have anybody to come get or be blessed to get another vehicle its just sad how u do things there unhappy customer

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Ryan5nj

May 14, 2016

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J.R. Villanueva helped me lease a 2016 Jeep renegade. He worked with me to find an affordable price and was very professional and personable. Would definitely recommend to see him. Made this process much less stressful.

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SteveS

May 14, 2016

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Great service and fast customer support! RJ was terrific in satisfying all of my sales needs!! Answered all questions I had and made the process and smooth as possible.

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Bsadowskiguy

May 14, 2016

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Just bought a 2016 Jeep Grand Cherokee Limited. My sales guy was Mike Solomon, very friendly and knowledgeable about the Jeep. We had a great experience and would recommend anyone to stop in and see him.

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anonymous116

May 13, 2016

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I brought my new 6 month old Jeep into be checked for a rattling noise in the sunroof track. I was told it should take 2-3 days by the service advisor assigned to me. The service advisor said he would call me with an update in 24 hours. Do you think I received a call? After calling and numerous VM later on day 4 I was informed the service advisor had a death in the family and will be out of work. My response was I am sorry to hear but that doesn't mean my vehicle should sit until he gets back. Once I got a hold of the service manager I was informed the whole track had to be replaced. He would place the order. Come to find the tracks are back ordered (on a brand new vehicle). The manager was unable to provide a timeline of when the track would come in. 16 days later I was contacted by my the original advisor to come pick up the vehicle. I go and "pick up" test the sunroof and it doesn't close. As I begin to realize the sunroof is stuck open I notice the plastic headers on both sides of the Jeep are falling off. I immeditely go back inside and they are in shock. They take the Jeep back into the garage and advise they would call me once its fixed AGAIN. Next day they call to tell me everything was fixed and to come pick the Jeep up. Once back at the dealership I test the sunroof visor first. It doesn't close at all. I don't even test the sunroof before going into the service department to get a service advisor because naturally mine is not there. the advisor comes out and is in shock yet again. He then asks me to try the sunroof itself. As I press open. This horrific sound of crunching metal occurs. The service manager in shear panic as I am covering my head. We both look up to find the track completely folded up. Needless to say I am still without my 2016 Jeep Cherokee that I have had for 6 months.

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Felsab3

May 13, 2016

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The saleman you are dealing with is not who you are negotiating with-the sales manager, who sits behind a desk(and is one of the scummiest people you'll ever meet) is who's actually going to be haggling with you.I WILL NOT RECOMMED THIS DEALER. I WILL RATE THIS DEALER 1 is the Lowest

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Sagar

May 13, 2016

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Recently i buyed my first car Jeep chirokee from Route 46 Chrysler dodge. Being my first car i was bit confused but when i went to this dealer they made me comfortable and made me understand everything about selection of car. I would highly recommend DiAndre Mikell Sales representative, he is friendly and knowledgeable person. As i had good experience i already recommended one of my friend to buy from here.

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Mike

May 12, 2016

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Disappointed. First salesman contacted me via email after I inquired about a 2015 Ford Taraus. In an effort to get me in the front door stated they have a meet/beat policy or give you $100 . Back peddled when I showed the price of another dealer and refused to match or even come close. Contacted sales manager, stated I lived too far away for them make money down the road in their service dept. Was all set to buy.

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niveaw

May 10, 2016

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Walking into a car dealership as a first time buyer and driver I was very nervous especially being a woman. I was worried the sales men would try to get over on me, however Marcell Burgess and Marvin Belton took great care of me and were honest and helpful...which for me is the way I like to do business. I would definitely recommend family, friends and colleagues to purchase cars from these two!

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Allison E

May 8, 2016

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I recieved an online quote regarding a new Jeep I was interested in. The dealership called me and verified that the vehicle was available and confirmed the price. When I got to the dealership to look at the car, I was informed that the price I was quoted was before modifications had been made, and now the new price of the car was $20,000 more! That's not a typo. I didn't accidentally put an extra zero. The sticker on the car was $20,000 more than the quote they had given me! They obviously wouldn't honor the quote and blamed the Internet sales team for not updating the listing - which actually had been updated because it includes a picture of the car with the modifications! IncludeS isn't a typo either. The listing is still up and hasn't been corrected. It still includes the picture of the modified car with the original price. It's been almost 2 weeks and they haven't fixed the "mistake"! That's just shady.

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Rjpall

May 7, 2016

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Great transaction and I had the absolute best finance/salesperson (Lisa Perez) assisting me! I'm normally brutal to car dealers, but she made it so smooth I felt compelled to leave a great review!

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Mr.philly

May 5, 2016

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This is the third vehicle I've purchased from Sal at route 46 Chrysler dodge and he goes above and beyond everytime. When you come here and need someone to help you Sal is your guy. Ask for him.

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pmercedes1478

May 4, 2016

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Our Dealer Ricardo M. was courteous and willing to listen to our needs. We don't deal in BS and neither does this dealership. When push came to shove the best deal was made for our family and we will shop there again!

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Andrze

May 4, 2016

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I don't usually write reviews but after making this big purchase, I had to. THANK YOU JUNIOR! I can not thank you enough because, as you know, my husband and I were in search of a vehicle that met all of our needs. We were in the market for almost 5 months until we stopped at Route 46 Chrysler Jeep Dodge. With your patience, you listened to us and helped us find the perfect Grand Cherokee for us. Continue being the comprehensive sales consultant that you are because I tell you this, there are very few sales person who seem to genuinely want to help the customers.

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Adelgirgis

May 2, 2016

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Great to work with from the beginning. Helped me find the right vehicle and went to work for me to get the best numbers. Ask for him when you get here.

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Daniijjay

May 2, 2016

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Great dealership will help you out yo get a good price. Make sure you feel comfortable and welcomed. Help you find the right car for you. Can get you into a new car the same day.

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Enid1307

May 2, 2016

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In love with my New Ram 1500Thanks to Mr. Pedro Pena that took his time with patience and professionalism to guide me through all the process. I highly recommend this dealer ship. Ones again thank you Mr. Pena.

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Iamcocob

May 2, 2016

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I went into the dealership with a car balance of over 12k and Pedro did not look at me weird nor did he make me feel discouraged. Pedro and the finance department worked their magic and helped make the Jeep buying experience pleasurable and got me into a Jeep Cherokee ....FAST! Highly recommended!

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Jeep girl

May 2, 2016

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By far the best dealership and Pedro was so helpful and professional! I will definitely recommend pedro as your buying dealer as well as this dealership!Thanks again!

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Veronica Q

May 2, 2016

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Came in frazzled after shopping around different dealerships & i must say Pedro Pena handled it very well. By far the best customer service skills ive ever seen in a car salesman. He never lost his cool or got frustrated with all my questions. Definitely recommend asking for him at this dealership.

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vicsadowski

Apr 29, 2016

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Gabe Dominguez has sold me my last two Jeeps and I already plan on buying my third! The dealership itself is clean; everyone is super friendly and focused on efficient service. Gabe himself is incredibly helpful, honest and a straight shooter when it comes to discussing financial options. I value his openness and communication skills and will definitely be sending everyone I know who needs a new car to Rt 46 Chrysler Jeep Dodge to see Gabe!!

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Vlazaro27

Apr 29, 2016

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michael roundtree is the best guy in jeep to help you get a car! Whatever you're looking for he will help you get it! I 200% recommend anyone to look for him if you're looking for good deals!!! So happy to leave today with my new car!!!

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Ericsains

Apr 29, 2016

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Thank you Michael for all your help. Really appreciate your patience in working with us. Good guy, not pushy what so ever. Thanks again michael

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Johnmackkelly

Apr 29, 2016

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Thank you route 46, thank you Michael roundtree and thank you Marcell. Great buying experience! Very easy would recommend toe retire. Go see Michael roundtree

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Leszler819

Apr 28, 2016

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I am extremely happy and amazed with my experience. My sales guy was RJ Salas and he was just amazing. Honest, Welcoming, and a very happy guy. He helped me purchase my first car a 2016 Jeep Grand Cherokee; a car i had dreamed about my whole life. He was able to answer all my questions and i sure did have many. Not at all did he seemed bothered. He gave me options of other cars as well until we found the perfect match. I would definitely recommend this dealership with my friends and family but especially to RJ Salas for making this the best experience on my first car.

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Msjoy83

Apr 26, 2016

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I had an amazing experience working with Felicia Casale at rt 46 Chrysler. From the moment I arrived she made me feel so welcomed. I'm an anxious person by nature the care, attention, and confidence she showed me allow me to relax, and trust that I was in good hands under her guidance. I was able to walk out with an amazing deal on a car I really wanted, and gained a trusted friend in the process. I will gladly recommend friends and family not only to the dealership but also to Felicia Casale. Thanks you so very much for your patience.

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DOrtiz

Apr 26, 2016

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Great experience Michael roundtree was helpful and easy going, would recommend a freind. Great car great place. Good service department and free oil changes. Sweet deal

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Frank g125

Apr 26, 2016

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Pedro was my sale guy and he was great honest and fare looking forward too doing future business with him at the Chrysler dealership on route 46

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Aristocat101

Apr 23, 2016

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My experience at Chrysler was amazing! When we first arrived at the dealership, my husband and I were greeted by a young man named Junior. He was a sweet man, who helped us with the initial paperwork and guided us through the lot searching for the perfect car. Later on, we were introduced to Nathan Rojas who helped us find a great car at a surprisingly low price. In fact, I was so pleased with the deal. I'm going to make him a tray of Lasagna out of gratitude and bring it to him. Nathan is such a wonderful man, with so much patience and professionalism. He even came out to the lot and showed us how to use the cars new features. We would highly recommend, Nathan to anyone looking for a vehicle. In my opinion, he is the best in the business and we couldn't have asked for a better car buying experience!

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Carol43

Apr 23, 2016

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I have been a Chrysler owner for 13 years. I have had the pleasure of dealing with the best service advisor in the business. Jim Ryerson is a very knowledable and trustworthy employee. He explains what is needed and does his best to get the job done in a timely and perfect fashion. I have actually been at three different dealerships with the same vehicle just because Jim is a person I can trust and rely on. I have had plenty of repair work done during the 13 years but I am always happy and content knowing my car is well cared for.I rely on the service department very much which is why I have followed Jim through three dealerships

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Crivera75

Apr 23, 2016

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Came into the dealership on a whim and was immediately greeted by Erik Valentin. He was completely courteous, knowledgable, and worked hard for us! Leaving with our new Durango very happy!! Thank you!!

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gustavomrosa

Apr 23, 2016

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bought a jeep in this place staff everyone in there were perfect friendly and ill reccomend this place to everyone defenitly coming back and ill tell my family about it

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Johnjohn0223

Apr 23, 2016

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Sal Zeb helped me all the way with the car and the Service was great. Everyone was very friendly and easy to work with, all the way to the finance manager.

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Mac.vakharia

Apr 23, 2016

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So far I have bought 4 cars in my driving history. I have recieved outstanding service a very wonderful experience with Maria grantham and Jude. You guys are wonderful and it's good to have such good people to walk you through your car buying dilemma so patiently and with so much information. You rock !! Thank you for everything.

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Sherandat

Apr 23, 2016

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I had such an amazing experience. Jude made sure he tended to all of my car needs and I walked out with a brand new vehicle. I will be recommending all of my friends and family without a doubt.

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OrtizDK

Apr 22, 2016

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I walked into Route 46 Chrysler Jeep Dodge because i was interested in getting a new car, specifically a Jeep Wrangler. I was greeted by a receptionist soon after my salesman Mike Roundtree. I told him I was interested in a Jeep Wrangler and he right away helped me to get the car of my dreams. Mike answered all my questions and was very professional and patient with me trying to get me the best deal. I enjoyed my experience at Route 46 Chrysler Jeep Dodge and would recommend this dealership and salesman Mike to anyone.

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Leroy H. Hopkins

Apr 21, 2016

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When purchasing my vehicle, I had the good fortune to deal with Lisa Perez. She was very personable, and she made every effort to make me feel comfortable at every step of the process. She went the extra mile to help me find the right car at the right price.

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Jsmart16

Apr 21, 2016

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Maria was Honest, Professional and very easy to work with it. Finally I can say, I went to a car dealership and had good experience. I got a great deal, and I love my new car. Maria Grantham is person to see if you need a new car..

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Edwin

Apr 20, 2016

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I walked into route 46 jeep because i was interested in getting a new car. I was greeted by the receptionist soon after my sales man Robert Van Way greeted me. I told him i was interested in a jeep, he recommended me jeep Cherokee 2016. Right away i could tell Robert has been in the car business for a long time because of his knowledge. We test drove the car soon after and i fell in love. I told him what really wanted in a car was leather heated seats and a GPS. He told me about the limited. Robert answered all my questions and was very patient with me trying to get me the best monthly price. I have met many sales people and most are pushy and aggressive to get the sale, Robert is not therefore i will definitely tell people to visit Robert if one is interested in a new car.

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Aheiser1941

Apr 19, 2016

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Had a very good, very easy lease buyout experience with Mike Solomon and the team at Route 46 Chrysler Jeep Dodge! Would definitely recommend purchasing from Mike and the dealership in general!

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azoreschic924

Apr 19, 2016

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We are a Jeep family. We needed another vehicle within our household but didn't want a SUV type. We researched various vehicles and couldn't stay away with buying American. After researching and getting a car within our price range we liked a few Chrysler 200's. We walked into the sales room with all of the information. We met our a sales man DiAndre. He was very courteous and asked several times if a sales person help us either in person or over the phone because he didn't want to take a sale from a fellow salesman. This just shows how genuine, honest and down to earth DiAndre is. We gave him the vehicle information we were interested in, he immediately showed us the cars. Once we made our choice, it was a smooth transaction moving forward. Great car dealer with a lot of options!

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Ms. Nena

Apr 19, 2016

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Listen, Lisa Perez is the one to see for a vehicle. I basically have no credit being a single mom for years. I used cash for purchases. It's now that my children are adults that I'm able to establish myself better. Prior to visiting Lisa I went to Chevy Dealership in Jersey City and was treated horribly! Lisa worked her magic. I had no issues and I am proudly driving my new car.

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Paul90

Apr 18, 2016

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All thanks to Lisa Perez, with no credit she got me approved for a gorgeous looking piece of metal baby! 2015 Mustang and I'm extremely happy and satisfied with the payment plans, and other expenses. See her if anything as far as I'm concerned you can't get a better financial adviser. She's smart, down to earth, understanding, funny, and extremely lovely mate !

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Lstephens24

Apr 16, 2016

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I have the absolute worst credit ever and I was approved! Lisa Perez got me approved. Go see her immediately!!! She is very personable and absolutely gorgeous too!

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Amy7174

Apr 16, 2016

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JUde was amazing today. HE was kind and considerate and extremely helpful. He went above and beyond and even shared his lunch with our 8 year old daughter.

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Burak26

Apr 14, 2016

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My family and i went in for a 2015 Chrysler 300 And our sales rep from the time we walked in to the time we left was very patient and helpfull helped us with all the steps which made our decision easy and got the best deal we can even when the credit i had wasnt that good since it was mh first time buyung a car.thank you for your help Maria i wish and hope we can do more business in the future and will recommend you to everyone

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JFortenberry

Apr 14, 2016

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Recently came in and purchased a 2010 Ford Mustang. The process was simple and the staff was great! Marvin helped out a lot. If in the market for another car this will definitely be where i'lol be coming!!!

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Josh

Apr 14, 2016

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This dealership has helped me get a new car, but the experience was a fantastic one because of the salesman "Maria". She took the time to work with me and gave me the respect a customer looks for when purchasing a vehicle. Thank you Route 46!

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wrestlingcoach

Apr 13, 2016

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We had our first service and found our service manager Sal B to be efficient, kind and understanding. While the vehicle was in for a recall he identified some sort ware updates and performed an oil change that I completely forgot.

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RstangoV21

Apr 11, 2016

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Sales reps have patience and they thoroughly take the time to make sure buying and or leasing a car is what you want to do.

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Manuel C.

Apr 10, 2016

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I purchased my 2016 Jeep Grand Cherokee this past Saturday from Route 46 Chrysler, Jeep, and Dodge. I met with Gabe in early February and he helped me step by step to custom order the Jeep I wanted built. Very friendly, great staff, and I got a great deal on my SUV. I would highly recommend purchasing a vehicle from this dealership, and I would even more like to recommend going to see Gabe. He was very knowledgeable, friendly, helpful, and my god, I must say, the man smelled absolutely incredible. Very pleasant, I cant quite identify what it was, but made me feel very nostalgic and enhanced my car buying experience.

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Ser01987

Apr 8, 2016

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Ask for Ricardo M when you get there. Hes Real down to earth with none of that stereotypical car salesman attitude. He help get a price that worked for me and so this is now my 2nd car at Route 46 Crystler Jeep Doge Ram.

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Ekresch11

Apr 8, 2016

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Went in just to review my options but my salesman Mike Solomon made the entire sales process so easy and simple and helped me get such a great deal I couldn't resist! Very happy with the dealership, Mike, and my new car!

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Jessy1028

Apr 8, 2016

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Thanks to Pedro and Jude, they got me into a car that i use to dream of having! I definitely feel they can make miracles for any customer! - thanks again guys!

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Maria

Apr 7, 2016

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Sal zebradast was a good sales man nice personality and well spoken. He kept trying to feed us! So happy we bought two cars. Thank you.

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Mr.philly

Apr 7, 2016

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Sal Zebardast was very professional no b.s. He got us great deals on a new and used car. Wifey and I bought them both. Thanks Sal and Chrysler jeep dodge.

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Oscarh1017

Apr 7, 2016

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My wife & I recently purchased a 2016 Challenger and I am here to share my wonderful experience. Since the minute I walked in the dealership I knew I had to walk out with my new car. Salesman Ed Harney was exceptional. He understood my need and wants. He walked me through the process explaining everything in complete detail. He was very courteous and extremely professional. I walked out the dealer in less than an hour with a brand new vehicle! The manager Mike Arrante was also very helpful, he made everything happen. I strongly recommend this dealer and the best salesman Ed Harney.

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Larcuri2

Apr 6, 2016

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RJ and Frank Mirabella were great! I called them the week I wanted a new jeep. They called me back immediately and hot exactly what I wanted and beat any price! They were very attentive when I was waiting for the paperwork. It didn't feel like I was waiting a long time at all. RJ had other customers waiting but he made sure all of my paperwork was complete and my jeep was ready before he spoke to any other customers. This was my first time working with RJ and I was very pleased with his professionalism and dedication to getting me exactly what I wanted. I came to Frank for the first time for my jeep 3 years ago and I couldn't be happier! Route 46 is the only place I would get my jeep and I live an hour away.

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Alfredothebossman

Apr 6, 2016

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Bought my car from this dealership and my salesman Alex Justo made my experience fast and easy!!! I already told all of my friends to call him first when looking for a car. It was great service!

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Alston

Apr 6, 2016

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I called Route 46 Chrysler Dodge Jeep to inquire about true car online price for the Jeep Compass SE with Gabe's contact information attached. When I called Gabe, his answer machine picked up and I left a message. Then about ten mintues later, he returned my call. I mentioned the true car price and I was interested in purchasing a new vehicle today. The three vehicles I was interested in sold already. Gabe told me to hold on while he re-checked his inventory and located a Jeep Compass upgraded version. I mentioned the true car and he e-mailed a price guarantee. That's customer service!! When my family arrived to meet Gabe at the dealership, he was ready for us and even came into work on his day off and stayed attentive throughout the whole process. Thanks Gabe The Alston Family

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Crven53

Apr 6, 2016

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After a bad experience with the first purchase i didnt think i was gonna be back but a co worker talked me in to going back and sugested i only talk to Marcell which i did and now i have a 2013 wrangler unlimited Marcell is what stands out there whatever they are paying him its not enough

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crven53

Apr 5, 2016

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After a very very bad experience on a previous purchase i went back only because someone recomended i only talk to MarcellI am not regretting that decision

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Jessy

Apr 4, 2016

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Recientemente compre mi vehiculo en este lugar y me lleve una grata experiencia, el trato muy agradable, facilidades de pagos... Gracias Luisa y Ricardo por las buenas atenciones.

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jh2101

Apr 4, 2016

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I usually hate car shopping but Gabe was fantastic! He made the day easy, stress free & fun! Even a few days after the sale, I had some questions and Gabe was quick to respond & help. Highly recommend Gabe & Route 46 Chrysler Jeep! Thanks Gabe!

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Teebe11a

Apr 4, 2016

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My salesman Ed Harney helped me extremely well in helping me with my new 2016 Dodge Challenger purchase. Mike Arrante Manager was also good. I highly recommend anyone who is looking to purchase a new or used vehicle to make their first and only pitt stop at Route 46 Chrysler Jeep Dodge!

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Mrainerman

Apr 2, 2016

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Just bought a certified used jeep. A very good experience. Very fair and reasonable and the salesman (Diendre Mikell) was ultra helpful. I would definitely recommend the dealership

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Nsalter8763

Apr 2, 2016

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My experience has been nothing but great, Ricardo snd Lisa were able to get me into a new vehicle. They were even able to take my 04 Trailblazer off my hands. They were extremely helpful and I'm very very happy I came here!

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Jaer

Apr 2, 2016

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My wife and I came to this place to buy our first car all I can say is "this place is Great" I found a place to laugh, share and get into our new ride. Lovely people like Lisa and Ricardo mades our time really enjoyable. Thanks guys for this you all really help me out.

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Jforster66049

Apr 1, 2016

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Long story, but I will make it sweet. I initially went to Teterboro CJD and it was by far the worst experience I have ever had from a purchasing and business standpoint. I was told by many to check out Route 46 CJD a few times, so I did just that. LISA PEREZ and DAVID CUGLIETTO made sure I was taken care of. Other salesman were impatient and wanted out of work on time. I am terribly picky when in reality, because of my credit situation, have no right to be; but these two stayed 2 and a half hours late nearing midnight to make sure I had a ride home that night with my new car. MOST IMPORTANTLY, they are real human beings, they aren't rehearsed like most in the car business. I'm a first time buyer, they made it happen with respect and honesty and I can't thank them enough. No, I'm not being paid off to say this lol, I truly mean it and I'm hoping they both are still there for me when the time comes to re-arrange my vehicle situation. So needless to say, if you want a car, I highly suggest seeing Lisa and David. They are gems. Thank you guys!

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Maleek01

Apr 1, 2016

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I thought it would be a long process when getting a car .But it wasn't she made me feel comfortable because i was actually nerves.But being a first time buyer im glad i came to her.Felicia your awesome.

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V.oliveras

Apr 1, 2016

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I've been car shopping for a few months. I finally decided on a Dodge Durango. I went to one dealership and was told something completely different about the vehicle I was interested in. Luckly, I gave it another shot at the RT 46 dealership in little falls. My sales rep. was Ricardo Matienzo and he did an excellent job. He actually knew what he was talking about when it came to the vehicle, unlike my first experience at the other dealership. Him along with the rest of the staff were very patient and always made me feel very comfortable. He made sure to keep in contact and worked hard to get me a great deal. I would def recommend this dealership and sales rep to anyone in search of a vehicle. I ended up walking away with new 2015 Dodge Durango Limited, and I absolutely live it!

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vazquez19

Apr 1, 2016

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I leased a Challenger from Route 46 Chrysler Jeep. My experience was very good. straightforward and I got the exact car I wanted .Mike, who I highly recommend, was my salesmen.

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Sirlambic

Mar 31, 2016

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Amir provided honest and excellent service. Worked within my timeline to complete my purchase. Returned calls as promised with no run around a. Thanks for an enjoyable experience.

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2016RedJeep

Mar 31, 2016

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Love my new jeep! Service was great and they really worked with me to get me the jeep I wanted! It drives great and I love the color! Staff was extremely helpful!

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Alim

Mar 31, 2016

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I just recently just brought my first car, which was a used 2011 Ford Escape. I honesty I wasn't even going to buy at the time, I was just looking. Lisa Perez was very knowledge with the questions I had. She was very patient with my decisions. Next time I buy a car, I'm going to Route 46 Chrysler Jeep Dodge. I recommend everyone to go to her even if your first time buyer or have bad credit, this is the lady you need to see!!

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arusso29

Mar 31, 2016

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Impeccable customer service! Felicia is so helpful. She makes the experience. If I had to recommend a dealership, I would, without hesitation, direct them to her and Route 46 Chrysler Jeep Dodge. Great environment. Thanks so much Felicia!!

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Amirsalem_96

Mar 30, 2016

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I've never met any salesperson as sweet and honest as Felicia Casale!! She takes her time with you and goes out of her way to give you the best deal possible. You will never find anyone as sweet of a salesperson as Felicia!! She helped me get the best deal possible on a 2016 Jeep Wrangler Sahara. Shes very honest and very patient. Shes very nice and funny. She made my experience at jeep dodge a really fun one and I highly recommend her if you go to jeep dodge route 46!! Best salesperson!

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ariel Medina

Mar 30, 2016

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Felicia was helpful she made the process very easy and help me find the car that I was looking for very grateful that she wasn't one to help me.

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Boz1969

Mar 30, 2016

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I went to rt.46 Chrysler, Jeep, Dodge expecting the same song and dance wasting countless hours and not getting anything I was introduced to Felicia Casale and she got me into a brand new truck and paid my other two vehicles off for a new start to rebuild my credit I can not thank Felicia enough , I will recommend this dealer and to see Felicia to anybody shopping for a vehicle.

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jmrusso

Mar 30, 2016

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Dealing with Felicia was nothing short of a pleasure. Her charisma made the business transaction feel more like a friendly encounter. Her wealth of knowledge & assertive focus on providing me with exactly what I wanted made her customer service stand above any other salesperson Iv dealt with in the past.

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Kevin11111

Mar 30, 2016

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I had a experience at the dealership. Mike Soloman was great to work with and got me an excellent deal. I would absolutely go back to the dealership and work with Mike again.

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Marque R. Simmons

Mar 30, 2016

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Felicia made the headache of buying a car super easy. Her experience, knowledge and persistence really made this the best experience of my life. Felicia was nothing short of the best person in the world. Felicia I honestly thank you for everything and I mean everything. Thank you for your persistence in helping me get into this car.-Marq

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Ram1500

Mar 30, 2016

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I Went to Felicia knowing my credit wasn't the best. She was able to help me by getting me in to the truck I wanted. I will be returning to this dealer and hoping to deal with her again. She made my experience there simple and as painless as possible. I would recommend anyone looking to buy a vehicle to see Felicia.

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Raymond Brindamour

Mar 30, 2016

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Felicia is so helpful and knowledgeable. She really makes the normally, teeth clenching, sweaty palmed, cluster headache of car buying experience infinitely better. Her knowledge of the inventory, as well as her expertise in the buying process really makes for a great experience. Her customer service is excellent, and anyone that asks me about my car will know that FELICIA did everything she could to get me in it, and made the whole experience better.

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Sally731

Mar 30, 2016

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See Dennis or John. Great experience. Not pushy... Very polite and patient. Dennis was honest and upfront about the pricing and knowledgable about the options. Would recommend!

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Bwilkie

Mar 29, 2016

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I went to the dealership on Good Friday with the intent to get a new leased vehicle. JR made the process of returning my lease end vehicle & getting my new lease smooth & easy! I've been buying/leasing vehicles at Route 46 for abut 6 years now & I've always been happy.

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Luis Fierro

Mar 28, 2016

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They treat you with respect and courtesy. Never had a problem ever since I bought the mini van in December 2013. They keep me informed of what services are coming up to be done on your next visit. Would buy another car here in a heartbeat. Thank you guys alot.

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Maikisch

Mar 28, 2016

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I had made an appointment with Maria and right off the bat she was friendly and helpful. She listened to my needs and did not make me feel forced into any unwanted situations. In past experiences in other dealers I felt pressured and was presented with offers I could not even come close to affording nor did I ask for. She made me very comfortable and when she introduced me to Jude the feeling was exactly the same. He listened to my needs and did everything within his power to get me the deal I was looking for. I could not have been more satisfied with both my sales person experience or my new vehicle and would recommend both employees to any body in the market for a new car.

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Sbernate426

Mar 28, 2016

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We went to take a look at wranglers and as soon as we got to the parking lot Sal spotted us and helped us right away. Aside from a great purchase on my part of my first Jeep Wrangler, Sal was very helpful and had a great personamity which helped us feel a lot more comfortable with this purchase. Definitely would do business with him again, given the opportunity.

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suemaik

Mar 28, 2016

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Maria was a great help to my son and myself. She and Jude went above and beyond and even stayed late. Would highly recommend both of them.

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Scip

Mar 27, 2016

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I had a great time working with Felicia in my car buying experience. she was friends and very helpful throughout the process. I looked at the car from out of state. she was able to email me pictures of the car and answer all my questions. i'll see you soon Felicia!

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Kenneth Maciver

Mar 27, 2016

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I recently bought two cars for my wife and daughter. So I needed a car for me, but wanted a used car to save money. I did the car ads and google searches, but was not comfortable doing all the research. I reached out to the salesman that helped us, Mr Dean Pueblo. I told him I wanted to buy a used car and he assured me that buying used from Route 46 will give me piece of mind a complete car fax and strong service before the vehicle leaves the lot. I bought used but was treated like the car was new. I had no intention of buying on Saturday, 3/26, but things worked out. The finance department manager, Frank Miracle, remembered me, and with his help, worked out a deal that I felt was fair and affordable. I purchased a 2014 Cherokee Trailhawk. The truck is awesome and with the 4 year warranty that Frank got me I have a super car, great payments and piece of mind. Mr Puelo was so patient allowing me time to make up my mind even though everyone was constantly asking him questions and borrowing his drill and asking where things were. Dean is an extraordinary salesman and in my opinion should be at the big desk.

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Danii97

Mar 26, 2016

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Pedro was polite and extremely knowledgable. My mom and I went to the Route 46 Jeep dealership to do some comparison shopping for a new Jeep Grand Cherokee. Pedro found the car we were looking for and was able to beat the other dealer's quote. He made a deal that we couldn't walk away from and the over all leasing process was easy. I'll definitely be back in three years when my lease is up.

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Luannaf

Mar 26, 2016

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I was very pleased with this service. I will definitely recommend here to all family and friends. I would also return to do business once again. Very great service, nice people and overall great environment.

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pam7090

Mar 25, 2016

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Worked with Gabriel Dominguez. He was very professional. This was my first American car and SUV purchase and was very satisfied with the experience. I would definitely recommend anyone to work with Gabriel. I left another dealer and drove 45 minutes to work with Gabriel. I got exactly what I wanted.

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annette756

Mar 25, 2016

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I have to say that Felicia went over and beyond what any salesperson has ever in my experience in dealing with car salespeople. She was upbeat and extremely helpful! She made sure to get me the best deal she could. I feel she's qualified to move up the ladder quickly at that dealership! Thanks again Felicia for your help today, you made the experience easy and smooth. I'm excited for my new Jeep Wrangler!!

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elifsinem

Mar 25, 2016

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We worked with Amir. He was very kind and helpful. He showed us all the cars which meet our expectations and helped us to choose the right car for us. As soon as they get our information, they started to work on financing and got the best rate. We strongly recommend this dealership and definitely recommend Amir as a very professional dealer.

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Kathleen Sinram

Mar 25, 2016

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I was nervous about getting a new car but Gabe Dominguez made the experience easy. He was helpful, knowledgeable and made me feel comfortable with my decisions. I would come back again.

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Snow Day

Mar 24, 2016

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I am a repeat customer. Purchased my 2013 Wrangler at Route 46 Jeep, and traded it for a 2016 Wrangler Unlimited. Offered me a good price on the new, and a great trade in on the old. Sales person, Gabe, was knowledgeable and easy to deal with. Overall, a very positive experience.

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steveo4992

Mar 24, 2016

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Sterling was an pleasure to work with. His first price was right on and we closed the deal immediately. No haggling or sales pressure. I will be back.

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Alejandro Montoya

Mar 23, 2016

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Ricardo was very helpful and understood my needs. He helped me get out of a 2010 vw cc to get myself into a 2016 Jeep wrangler unlimited at a great price for what I was giving.Thank you so much , I 100% recommend to buy from jeep dealer in little falls from Ricardo M.

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Johnny V

Mar 21, 2016

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She was very nice from the get go, easy to talk to, and very relatable.. Easy to talk to, explained everything thoroughly, and very helpful. Highly recommened to speak to her

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Angel & Sandra

Mar 19, 2016

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Ricardo es un excelente vendedor y como persona tbn. Nos ayudo en todo aunque los autos que requerimos no lo tenian en mano. No, nos dimos porvencido y conseguimos el auto que buscabamos con la ayuda de Ricardo. Gracias, por todo el servicio y espero hacer negocios en el futuro. Pregunten por el y les a seguro que tendran las mismas atenciones que uno obtuvo.Gracias

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Maria

Mar 19, 2016

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Erik Valentin was of great help! I went in to see a car which I was tentatively thinking of buying... I ended-up with a wonderful deal and great treatment!!! Thank you much! ??

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Soniatejada1

Mar 18, 2016

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We went with my husband to buy the car of his dreams, a challenger. We had a very good experience with the salesman Dennis. He helped us and spoke to us for hours, answered our questions. We felt comfortable with him. He is a consumate professional and dedicated hours explaining us all about the car and everything to do with the financing. He called us within 2 days of our purchase and said that if we needed anything to call him on his personal cell phone. We can't say enough about the salesman, we highly recommend him.

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cherinowak

Mar 18, 2016

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Went in to look & left with new truck! Simple, quick, painless. Just the way you want car shopping to be! "DeAndre was great! Very sweet, helpful, & knowledgeable. Answered any questions we had & got us the best deal!! IN & out WITH brand new Grand Cherokee within hours!!

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jgc

Mar 18, 2016

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With the help of Erik Valentin and the staff at the dealership, we were able to complete two leases in one day. They went the extra mile and I recommend them highly.

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brielleliz

Mar 15, 2016

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Sal made it an absolute pleasant car buying experience he took more of a laid back type of attitude, he was extremely professional, very courteous, attentive to my requests, efficient and had great customer service. Sal is very personable and has a great sense of humor which is a plus! From the beginning to the end Sal made our car buying experience a smooth one. Thank you Sal

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Jadashley02

Mar 15, 2016

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I am super excited about my new ride that I cannot say enough about Marvin. If you need a car or know someone looking for a car, go see Marvin you won't be disappointed.

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Nissan16

Mar 15, 2016

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Jr was good with providing me with what I needed. He wasn't too pushy and gave me exactly what I wanted & was very knowledgeable.

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Littlemishsunshine

Mar 14, 2016

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I absolutely love this dealership, they make going there so nice ! Great staff ! Gab is a awesome guy if your looking for a car ! Even the service is awesome! Thank you !

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cciervo

Mar 14, 2016

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We dealt with Erik and he was absolutely great !! he answered all of our questions and was so patient with us .. honestly it was his patience and realness his non car salesman approach that really made us feel comfortable amd want to buy the car !! Christina Ciervo

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cdtjohnson1

Mar 14, 2016

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My first time buying a car and Felicia made seem like a breeze even with my financial difficulties. She's extremely down to earth and understanding made me feel like we've been friends since middle school or something.

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Deezer13

Mar 14, 2016

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Felicia was a pleasure to deal with and helped me get out of the dealership with the car my son wanted. Would definitely come back to deal with her again

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Jason Morgan

Mar 14, 2016

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As a first time buyer I was afraid of the whole process. Felicia made the whole experience relaxing and enjoyable. She has a great personality and was extremely helpful in finding the right car at the right price. She as made me a customer for life.

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LovinMyRide22

Mar 13, 2016

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Short and sweet. Very happy about my purchase and the price I paid. Marvin Belton has great customer service skills and very knowledgeable about the cars he is selling. Marvin did not try to rush me into a deal, he took his time explaining everything and made sure i understood. Thank you Marvin for teaching me some things about the car business. I am not a permanent customer of this dealership.

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Samatha24

Mar 13, 2016

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I have never been to a car dealership and no pressure was applied to buy a car (says a lot for the dealership). But when you have sales people that are very kind and professional, it makes the experience better. Thank you Marvin Belton for making this painless and enjoyable.

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A great buy

Mar 12, 2016

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Hi had a great experience, I was in by 10am and out before 12pm,the guys work hard and the were good at every aspect of getting me where I need to be thanks again.

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Carguy

Mar 12, 2016

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Walked in sales people friendly very clean atmosphere,fast friendly service my salesman sal was very proffesional, straight to the point,and gave me a good deal

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vegab517

Mar 10, 2016

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first time and first dealer the day i went for a car in mind. i love my jeep renagade. i have to say that the staff are very friendly. thank you route 46 chrysler jeep doge. i will go back for my next car in 2 years

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Zoranp

Mar 10, 2016

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I just purchased a new jeep and my sales person Sale Zebardast was amazing. Absolute no pressure and took his time helping find my exact vehicle. I would definitely come back here. Ask for Sale when you go here.

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Felixsoto8566

Mar 9, 2016

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Highly recommended he makes every purchase plesant. Will recommend to everyone I know he a great person to deal with him and Stephanie thanks for everything

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Jose2209

Mar 8, 2016

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The saleserson worked with us to get the car that we wanted within the price range we were looking for. The wait was a bit long, eventhough we had an appointment to come and pick up our car.

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MB2000

Mar 8, 2016

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The sales consultant Gabriel D. was Excellent, very knowledgable and a true professional. The Manager worked hard to get me the best possible deal. Which I am grateful for. I would highly recommend this dealer. 10s across the board.

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Michjeep 283

Mar 8, 2016

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Our experience was not rushed and they were not pushy , explained things very well and very patient, very thorough and fair. I would highly recommend this dealership and our sales person JR

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stevebun

Mar 8, 2016

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the sales person sal zebardast was very busy trying to close 3 deals at a time . i was there 2 days earlier and was given a price quote . when i went back i had to wait 2 hours to get things going and then the offer was not correct and they could not give it to me for that price .. after about another hour we made some changes and removed some features and got to a better price then original quoted . after all was said and done i got the price i wanted but a little less features then what i thought i would..

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Abena

Mar 7, 2016

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I had a great offer from their outfit.initially had my choice of car but upon speaking to Jude he was able to work out an exceptional offer for me and at the long run took home a Ford Explorer 2010 at an outstanding price with a good mileage.Thanks Jude for the insight and hihg level of human relation and and thank you Route 46 Chrysler Jeep Dodge

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Ahanafy

Mar 7, 2016

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Very great buying experience if I could give more than 5 stars I would! Fast simple and fair. Honest service. I've visited other dealers who were not but this one was great

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Denise

Mar 7, 2016

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It was a great pleasure to have Michael Roundtree assist me with purchasing a new vehicle. He was very patient and made sure that I walked out of Dodge with the vehicle I wanted. I would definitely recommend Dodge to both friends and family.

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wafuller

Mar 6, 2016

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The service performed on my vehicle was detailed, prompt and efficient. The price was also competitive. The service representative was very friendly and very informative.

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allisonhamilton

Mar 5, 2016

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I purchased a 2016 Jeep Renegade from Route 46 Chrysler Jeep Dodge Ram and they exceeded my expectations. Buying a car tends not to be an enjoyable or comfortable process but all of that was changed when I walked into Route 46. I worked with Jr. and I couldn't have been happier. He was knowledgeable, patient, easygoing and was fun to work with. I would highly recommend him and Route 46 to my friends and family and would certainly go back there for when we purchase our next car.

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Bennyk1978

Mar 4, 2016

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The staff here was awesome. Sal zebardast definitely made my shopping exper extremely pleasent. You should ask for this guy when you come to shop.

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Dpo1964

Mar 4, 2016

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Great customer service !!! My salesperson Sal Zebardast was very professional, knowledgeable and helpful. Definitely made my shopping experience simple and stress free. Would definitely recommend.

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gwaperc

Mar 4, 2016

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Route 46 Chrysler Jeep Dodge is, hands-down, the best dealership I have had the pleasure of buying from. Dean was very helpful and went out of his way to make sure I had a pleasant and productive experience. This Cherokee is the first Jeep I have owned, and I couldn't be happier. Making the switch to a new type of vehicle was both easy and exciting. This was due in large part to Dean and the helpful and friendly staff at Route 46 Chrysler Jeep Dodge.

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Lovexo

Mar 4, 2016

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My husband and I walked into the dealership and Marvin approached us very respectful guy and extremely helpful , the deal was so great he made it impossible for us to walk away from,at the end of the night we drove off with our New Jeep Grand Cherokee.Don't forget to ask for Marvin :)

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Nativo

Mar 4, 2016

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I got to route 46 CHRYSLER jeep to special finance department and this young man help me to get the car I want , even my credit was bad and he got me approved with a regular bank this guy name Nathaniel ROJAS is the best I recommend him to anybody who got bad credit or no credit go to Nathan he is awesome..

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Prettytee89

Mar 4, 2016

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Traded in my old car with the help of Marvin. He was great. He took his time to make sure I got the best deal possible. I would so come back in the near future!

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Route46jeeppoorcustomerservice

Mar 3, 2016

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My $42,000 jeep is less than a year old and the check engine light continues to come on. Service can't find why it's coming on and have tried to change random parts in hopes to resolve the issue. The manager Bill at this dealership couldn't care any less about my problem and told me that I can just get an attorney if I wanted to go the lemon law route. He would barely let me speak and Had no interest in listening. He sounded annoyed the whole time. Additionally, in his opinion, the check engine light is working correctly since they keep changing things because of it which was the most ridiculous statement ever. We have spent hours upon hours sitting and waiting for this truck to get serviced over the last three months and this is the response we get?!?. Once they get your sale, you're dead to them. I urge all of my friends, family, and brothers and sisters in blue to not go here ! I have never in life wrote a review about any store/product - but I will go to great lengths to make sure no one goes here. I commented on their Facebook page and wrote on their wall in order to get a response and they deleted it and disabled all comments without ever reaching out to me !! Disgusting

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T.Marrero

Mar 3, 2016

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February of 2016 sales associate Hector Colon helped me get into the car I wanted. Anyone looking to purchase a vehicle Route 46 is the way to go and make sure you ask for Hector Colon. He was very Professional and knowledgeable. Mr. Colon was extremely helpful.

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Victorinc

Mar 3, 2016

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Rj was my salesman and did a great job. Had a great showroom Will be back for my next car!!theres a lot to pick from!

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vnoemi2

Mar 3, 2016

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It wasn't anything i ever experienced. Mike R was knowledgeable, helpful but not pushy or over bearing! I wanted a Wrangler and after explaining what i was looking for, my price bracket, etc he said he knew of a vehicle I would love. He still showed me around the entire LOT! and finally in the showroom showed me in the SUV he had in mind. I loved it and although it ended up being over my budget Mike worked with us and made the process [although lengthy] enjoyable. I got my dream car at a price i can afford and didn't leave feeling i got toyed with

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HMoto29

Mar 3, 2016

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Very content with my new Jeep Renegade! Hector Colon was professional and thorough throughout the whole process. I advise anyone interested in a new or used car to visit Route 46 and ask for Hector Colon! - Helen Karanja

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AJohnson483

Mar 2, 2016

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Excellent experience. Marcell was great a and was very informative and helpful. I would recommend him and the dealership to anyone. This was my third time making a purchase there.

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AMANDA57

Mar 2, 2016

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AWESOME EXPERIENCE AT THIS DEALER MARCELL WAS EXTREMELY PATIENT AND HELPFUL WITH US WE GOT THE VEHICLE WE WANTED. THANKS FOR ALL YOUR HELP GOD BLESS

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bensal

Mar 2, 2016

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Felicia was very professional upon first meeting her and she made the car buying experience feel like nothing that we're not involve stress. I've been to many dealerships and Felicia alone went above and beyond her way to ensure that I was happy with my purchase as well as my monthly payment that would be in my budget. I would highly recommend her services to anybody who asked me where is a great spot to buy a car.Thank you again Felicia you will see me again for my next car.

JP

JeepLife Panda owner

Mar 2, 2016

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This dealership has excellent customer service from the moment you walk into their facility. Good pricing on vehicles with even better incentives. Can't go wrong purchasing a vehicle from this dealership. Blessed customer

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keena

Mar 2, 2016

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I can truly say that, out of the many car purchasing experiences I've had in my life, this one with Marcel Burgess was the best. Marcel was my guide, making sure the vehicle was right for me. Was pleased with the deal package he gave me and the end I walked away with my dream vehicle . Marcel keep up the good job.

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Mike jones

Mar 2, 2016

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Reason for my rating I was pointed in the wright direction and was given opinions that help me finalize the sale! Overall a very good dealer and I would definitely do more business

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mlesiap1

Mar 2, 2016

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Felicia was outstanding. She worked really hard to get a loan so that I can have my car. If it was not for her hard work I do not think that I would have my new car. She is really great.

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Nyesha1988

Mar 2, 2016

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Great experience Maria and Marcell very helpful and knowledgeable. Smooth financing experience. purchased a Toyota Venza,truck drives excellent ,this is great dealership choice with lots of selections.

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Tre567

Mar 2, 2016

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Felica made car buying so simple. I was able to get exactly what I wanted without the stress of waiting in the dealer for hours on end. I couldn't of made a better decision then route 46 Chrysler dodge jeep.

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wrangler couple

Mar 2, 2016

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I went to rt 46 Chrysler Jeep Dodge to lease a Wrangler fir my wife back in February and as soon as I walked in the door I felt great about it. Hector Colon greeted me with a very positive attitude. . I told him what we were looking for and he found it with in minutes plus have me a great deal and we drove out the danger day with the Wrangler. .Great job Hec. .

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Nanas

Mar 1, 2016

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Sal was amazing Answered all my questions and take care of everything.Very professional All the process was fast Everyone is very friendly I was amazed by the service

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ajhart2993

Mar 1, 2016

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Super happy getting my second car from Route 46 in Little Falls. Went in looking for a used Jeep and was helped extremely well and was show that leasing a brand new jeep was the best bang for my buck. Dre was so helpful, respectful and made the visit quick and easy. I'll be back for my next jeep for sure!

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DJR

Mar 1, 2016

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I recently purchased a 2015 Grand Cherokee from Route 46 Chrysler/Jeep/Dodge and had a great experience. Working with Gabriel Dominguez made the process painless and pleasant. He is very knowledgeable, relaxed, and on your side during the entire process. I would highly recommend both him and this dealership to anyone in the market for a new car. I will definitely be back for my next car!!! Thanks!!!

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Julioroman92

Mar 1, 2016

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Beyond pleased and appreciated for all the help that erik valentin and lisa perez gave me!! I got everything i needed! Thank you so much superman

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alexisbriana04

Feb 29, 2016

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I shopped around in several dealerships, but this one had the best customer service. I definitely recommend requesting Pedro Pena as your salesman. He did everything in his power to best accommodate my needs. Very professional and well mannered.

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Drjeep123

Feb 29, 2016

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Pedro was extremely helpful and polite. He knew exactly what I needed and made the process as smooth as possible. I would definitely recommend this dealership and especially Pedro Pena!

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Matene

Feb 29, 2016

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I have been looking for a decent dealership for weeks , without doubt this was the best one. They are very organized and welcoming and the employee that helped me (sal zebardast ) was exceptionally experienced . Other than being kind and friendly he made me confident in the car I bought . I would certainly go there if I wanted to buy a car again so I highly recommend this dealership to everyone

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Mmassett

Feb 29, 2016

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Had a great experience buying a car. Salesman was very informative and honest, made the purchase very easy. Will definitely be recommending to friends and family!

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rmg405

Feb 29, 2016

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Sal was incredibly helpful and answered all my questions. He really made the process simple and stress free. Friendly guy for sure. Thanks so much!

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Sammy Doc

Feb 29, 2016

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I Stopped at this location with so many questions I must say I was impressed with the customer service Di'Andre in particular. Thank you sir for taking care of me, I highly recommend this location.

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Sashad91

Feb 29, 2016

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I purchased a Jeep Patriot about two weeks ago and car salesman, Dean, was great! He helped me find out which vehicle was best for me. I am very pleased with my experience here. So happy to be part of the Jeep family now. :)

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Obskura23

Feb 28, 2016

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Truly best experience ever!! If you're looking to invest or trade in a car like I was, I truly recommend going to Route 46 ChryslerJeep Dodge dealership. Please see Ricardo, who's an excellent sales person looking to really help you find your needs and works within your budget. For Ricardo it's not just about making another sale and moving onto the next customer, he makes sure you as the customer are more than satisfied with your purchase. Lisa is amazing, she helped me get approved- she did an extraordinary job, she was very helpful, extremely down to earth!!! I'm very thankful for both of them and HIGHLY recommend them. They treated me like family, walking me through the entire process, very attentive, very professional- never rushing through the entire sale. I'm very happy for my purchase- for their help and for always making sure I was satisfied. I can't thank them enough- you guys are truly remarkable. It's people like Ricardo and Lisa that make the entire process a remarkable experience!!!!

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tabjam326

Feb 28, 2016

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My husband and I are thankful for Dean's help. He explained everything thoroughly and spent a few hours with us to figure everything out. We love our car and are very thankful!

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bna11

Feb 28, 2016

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If there was an option to give zero stars, that is exactly what this dealership deserves. Unfortunately, I have had TWO terrible experiences with Route 46 Chrysler, Jeep, Dodge. I planned to lease a car and trade mine in and was refused by the salesman Dre and Adam "the amount we are giving you for your current car does NOT matter" a COUNTLESS number of times. We were laughed at plenty of times for any questions or concerns that we had and also for the price we paid for our car the first time around because the sales person "made some money off of you, so good for them, but they are no longer here so this is an irrelevant conversation and that problem can not and will not be considered in your next car from here". If that comment from a salesman working in that exact dealership does not make you run, I don't know what will! They refused to give us the price of our current car in order for us to make our decision in what lease is best for us. After two days (because the salesman wanted to leave at closing to go out of a Friday night because "his boys" kept on calling him instead of making a deal) and a countless number of hours, we were then told by the manager Adam Solomon that if we do not like the offering price of our current vehicle, we can go somewhere else. We gladly did & we are now happy owners of a 2016 Nissan within less than two hours. I will recommend everyone and anyone that I know not to step a foot in this dealership and NOT TO BUY, FINANCE, OR LEASE any vehicle from this dealership. This dealership is nothing but sneaky and unhelpful. If you are looking to get lied to, laughed at, and given false numbers as to what you will REALLY be paying, then this is the dealership for you. If not, RUN! Such a terribly dissatisfying experience. Do not let the trophy sitting on the desk fool you!!!!!!!!!!!!!!

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Josephly

Feb 28, 2016

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If you are looking for dealership with sales people who are willing to work with you and try to get you the best price possible, you need to come to this dealership. The staff at this dealership are very friendly and professional. Pedro Pena was the salesman that assisted me with my vehicle purchase. He was very friendly and professional. He greeted me right away as soon as i walked in. We discussed the car I was looking to buy and the different models of that car. Pedro is the type of salesman that does not try to get the best deal for himself but the best deal for the customer. The professionalism and friendliness of Pedro Pena is the reason I bought my car this location. Pedro Pena showed the different options and prices for each model I wanted. He was very patient and did not seem to rush to close the deal so he can help another customer. HIs focus and goal was to ensure that I left with the best deal, the car I wanted and most importantly satisfied with my purchase. Great customer service and very clean location. I recommend everyone who is in the market to buy a new car to see Pedro Pena of Route 46 Chrysler Jeep Dodge.

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Dagraure

Feb 27, 2016

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Excellent, very helpful and friendly!Went for two test drives and was very knowledgable about the vehicle! Great experience overall Thank you so much for your help!

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rlasc

Feb 27, 2016

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I'm so happy I walked into Route 46 Jeep! They made the entire process effortless. Dean was awesome!! He gave me everything I wanted and more! At the price I wanted everything... everytime I turned around they were giving me more things. I would definitely recommend them and plan on coming back!!!

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romanj94

Feb 27, 2016

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Team members Erik Valentin and Lisa Perez I can honestly say did their job! By fat the best help I ever received. They helped me purchase a vehicle which best fits my needs. I couldn't have asked for anything more.

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Xin

Feb 27, 2016

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I am lucky to contact with Route 46 Jeep. They helped me a lot and I bought my favorite car there. I want to express my appreciation to David Cuglietto. Even though it was raining, he provided me excellent service. Thank you all of you.

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MJDB

Feb 26, 2016

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I worked with Joe and RJ at Rt 46 Chrysler Jeep Dodge Ram to return a leased vehicle and lease a Ram 1500. It was a professional, efficient and painless process

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taino13

Feb 26, 2016

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Dean got me the best possible deal. He is assisted in every step of the transaction. If you are around the area just drop by and he will assist in any way possible.

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LolaBuni

Feb 25, 2016

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I can not begin to explain how wonderful and patient Felicia was. Her willingness to make sure I was happy with my car and the deal itself was something I haven't seen in a while as a customer. She was honest and very personable. She told me she could do it, and she got it done. Her drive and passion shows. I am more than happy with the customer service and Route 46 Chrylser Jeep Dodge is where I plan to stay.

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robfdny

Feb 24, 2016

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told Jr. what my payment needed to be and he meet it with no hassle. They also gave me what I wanted for my trade in. Friendly atmosphere! Ask for Jr.

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Deyanira2015

Feb 24, 2016

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She was such a big help for me she went to every single detail!!! She was trying so hard to get me aproved she told me boo you are going home with your car she spend a lot of time with me she was very patient i would recomend her to all my friends at work she is so lovely and helpful felicia is the type of person that companys like this needs!!! And am very happy with my car

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JFrancalancia

Feb 24, 2016

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Had the most wonderful car buying experience! Dean and his teammate Dave were great salesmen with a ton of experience and a very large knowledge base of their products to back that up. I just purchased my second jeep from route 46 chrysler, jeep, dodge, I received an amazing trade in value for my old jeep and a great price for my new one! I can tell you that when it comes time to get my third jeep I will return to Rt 46, this guy gives them 2 thumbs up!

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keith

Feb 24, 2016

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I went to this dealer for service and asked them if they would honor something offered from another dealer and I ended up in a conversation with Joe gorres the principal and after short time he became uppity and yelled in my face using profanity to leave I can't say what was said because it won't let me post it using his exact words but never the less Joe gorses the principal did not want my business for service

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Clifton87

Feb 23, 2016

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Ricardo Matienzo was very helpful and knowledgeable. We obtained the Dodge RAM my husband really wanted at the payment price we needed! The manager was very friendly and helpful as well! We highly recommend this dealership!

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Elvis1984

Feb 23, 2016

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gave me information of the car and helped me decide on which vehicle purchase, very friendly, when you come to buy a car ask for Junior Villanueva

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MrPhysEd

Feb 23, 2016

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RJ Salas was polite. Professional. Very accommodating. He was able to get me the deal I was looking for. I will continue to do business with him.

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pphillip

Feb 22, 2016

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Actually I was there on Saturday 02/20/16 and while I sat there for 4 hours the vehicle that I drove to see was sold before I could even look at. It was not a pleasant experience at all. I was then told that the price would increase $2000 and that I would also need to put more than the amount that was discussed over the phone before the hour and half ride it took me to get to your dealership. The woman I sat with started to discus payments and interest rates before I had even seen one vehicle or even decided if I was interested in making a purchase. Needless to say I walked out after wasting an entire day for NOTHING!! But it for the better I made a great purchase yesterday only 15 minutes from my house with no hidden fees and no extra money down and at a great price. Just goes to show you, you don't have to "bait and hook" people to make a sale!!!

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Jeepmj16

Feb 22, 2016

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We went in needed help to get new jeep Gabriel and Jude are the best they are definitely a assets to the place . Will definitely be back soon for my son . Keep up the great work !

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DriverX

Feb 20, 2016

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I was almost through with my deal when the finance rater came back with an offer that was astronomically lower than what was originally estimated. The dealership also refused to assist in damages on the vehicle. Overall experience was insulting and horrible! If you get the chance, find someone else to shop from.

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Jchalet1

Feb 20, 2016

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Mike Solomon was awesome and very helpful and so was Victor Kavanach and I would definietely recommend buying a new or used vehicle from them!

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Randy007

Feb 20, 2016

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I enjoy my visit, Mike, Sales Rep. is friendly and ready to help or answer any of the questions I had regarding the purchase of our new car. I would recommend my family and friends to visit if they are looking to purchase a vehicle.

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Montanez Brothers Contracting

Feb 17, 2016

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Great experience - fast and painless. Most recommended! No complaints, the best dealer experience so far. Sales, Finance & Customer Service were great! Erik Valentino is definitely superman!

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Jackie Ruiz

Feb 17, 2016

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Thank God for this place!!!! I thought I was never getting a car in my favor. Couldn't decide between financing or leasing. I was totally confused in what I really wanted towards what would work for me realistically. My dealer Erik Valentino totally took the time to review it All with me . He even went as far as getting the wonderful financing manger to break it all down for me. I am beyond satisfied with the sales rep Erik Valentino as well as Chrysler Jeep Dodge on 46.. Thanks!!!!

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Brian 4WD

Feb 16, 2016

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Thank you so much to Ed Harney and Mike Arrante for putting the deal together. Very polite sales staff and overall great experience! Best deals you will find anywhere (I looked for a while). Able to get me in/out/and on the road in my new Grand Cherokee, very satisfied.Thanks Again!-Brian

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Efech10304

Feb 15, 2016

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Salesperson,was very knowledgeable, quick with the calculator,had to do alot of figuring in order to get me the best deal,very prompt to help,in a short time,I got the best deal,I was very glad,I walked out there with a new vehicle.

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Millie

Feb 15, 2016

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This dealer here has a bunch of scam artists including the person that thought he helped me out ( PEDRO PENA) People stay away from this place. I went to return my old lease and try to get into a jeep but all these people did was try and rob me. They tried to make me think I was leading the truck that I wanted but when I finished signing the contract I was in a downgrade more expensive truck and led to believe it had leather seats when in reality it was vinyl. I ended up going back the next day. Returned the new lease and demanded my old one back. It was the worst experience I ever had with a car dealer. I would never lease from them nor recommend anyone here. Not even my worst enemy. You've been warned!

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Newkid34

Feb 15, 2016

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Go see Eric Valentin if you want the best salesman on the lot! Ask for superman! Just bought my 2016 Jeep cherokee and I love it!

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Slonchyna

Feb 15, 2016

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Mike and the team here were very professional and had a great shopping experience. Took care of all of my needs and not a lot of unnecessary pressure like other dealerships.

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Jim T

Feb 14, 2016

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I have nothing but good things to say about the experience at Route 46 Jeep. Let me say first that I hate buying new cars and this is probably the 9th new car I have purchased so I have gone through this many times before. I was looking for a new Grand Cherokee but I really had no idea on the specifics of the vehicle. My salesman Erik Valentine and his Manager Bill Murillo were great to deal with. They showed me a lot of options and worked to put me into a vehicle that I really liked while keeping to the budget that I gave them. Erik even took the time after showing me multiple options to bring me up to the storage yard where they had thousands of vehicles to let me see all the different colors that I was considering out in the sunlight side by side so I could decide on the color. They also spent the time after the sale to go over the vehicle with me. I will be back and I would recommend to friends and family without hesitation.

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CMORADO09

Feb 12, 2016

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i'm only giving them one star because i cant give them 0. i went here with my friend to buy a jeep cherokee we went on a saturday 2/6/16. they rushed us and everything. she never signed anything except a spot delivery form and gave them a cashiers check for deposit. when we left on saturday 2/6/16 with the car they forgot to give her the key to the car so we were stranded on route 3. then she was supposed to go back monday 2/8/16 and they kept rescheduling until finally she went back on thursday 2/11/16. the rates and monthly payment they had discussed on 2/6/16 were not what they were giving her on 2/11/16 thursday. she didnt want the car anymore but they refused to give her money back. i would never ever recommend this dealer to anyone they are scammers!!! we filed a complaint with the better business bureau and the attorney general of new jersey.

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Czarinazafra

Feb 12, 2016

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The dealer was very professional. Did all her ways to get a car for our budget and it was a nice deal. Very kind and down to earth gal. Job well done. We loved the car so much!

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JT

Feb 12, 2016

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We came to lease a new Jeep Grand Cherokee. JR Villanueva was very professional and attentive to what we were looking for. He helped us get a great price. He answered all of our questions and walked us through the whole process. We would definitely recommend him to others!

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Disapointed

Feb 9, 2016

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I called about a Ram sport crew cab and told me it was still available. made an appointment to check the vehicle and drove 2 hours after they assured me that the vehicle was there an that he was looking at the truck as we spoke. to my surprise (or maybe not) the vehicle was sold when I arrived. and it was sold a few days before I made the appointment. I was glad that at least the sales person didn't try to push another truck but that may be because he saw my face when I was told that the vehicle was sold.

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mattallica30

Feb 9, 2016

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Just bought a new jeep latitude from gabriel dominguez. i went back to him after ipurchased my new ram. if u want a no hassle kind of deal go to this dealership and ask for him.. excellent customer service.. goes into great detail showing you the bells and whistles of the car too.. the little details are what counts and he did them all perfectly.. thanks!!!

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hondacivic78

Feb 8, 2016

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Honesty i had really low expectations on my side of the street just because i knew my credit was terrible so i wasn't sure what my options would be? Anyhow Felicia went above and beyond to get me a reasonable deal considering my situation. I highly recommend Felicia she was very down to ?? and makes you feel comfortable in a stressful situation.

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clairemc

Feb 7, 2016

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It was a lengthy procedure but we managed to negotiate the deal we wanted in the end. It was a pleasant environment and everybody was very friendly and made a fuss of our 5 month old daughter. JR Villanveva looked after us and he was very attentive and did his best to get us the deal we were looking for!

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hockey

Feb 7, 2016

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Nobody likes to shop and sign for a new car. I picked up my Jeep Overland and JR Villanueva made the experience painless. Junior walked me through the options with ease and spent as much time as I needed to get comfortable. If your getting a new car here ask for Junior!

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karenrazz

Feb 6, 2016

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I went in today and had gotten the best services ever Felicia and Marvin were great. I was in a crazy situation with a car and they worked with me to get me a car and to not just toss me out of there with a crazy car. I love the car they were able to get me into today

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Rocky1963

Feb 6, 2016

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I came in looking at pre owned cars and to trade my car in. To my surprise I met with Alan and he leased me a new Cherokee limited .Very happy with purchase and overall experience

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christinab114

Feb 5, 2016

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I didn't know what I wanted, Allen was so patient with me, showing me different vehicles and going over the specs. Once I decided Lisa from finance was very knowledgeable and helped me get a great rate! You won't be sorry!!! These guys are very professional!

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Evelyngibson

Feb 3, 2016

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What a great salesman that Andy Rodriguez is couldn't believe how simple the process was and easy it was to buy a vehicle would recommend this place to everyone... Thanks again Andy Fior Peralta

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MAJORMIKER

Feb 1, 2016

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If you are in the market to buy a vehicle made by Chrysler, Dodge or Jeep we suggest you check our Chrysler Dodge on Rt 46 in Little Falls, NJ. If you do, specifically ask for a salesman named DEAN.My wife and I did some preliminary research on Dodge vehicles and visited several dealerships. One salesman at a dealership wasn't interested in talking with us since we only wanted information. Another dealership wanted to 'strong arm' us into making a vehicle purchase. Another dealership showed us vehicles above our price range. All of this made us uncomfortable.Now comes Dodge or Rt. 46. We were assigned to a salesman named DEAN. He listened to our specific needs and was very polite. He didn't try to strong arm us. He checked his inventory of what was available. We found a car that was suited for us. We took a test drive. Dean then presented us with the numbers of the actual cost of the vehicle and then left us alone to decide our options. We made our decision based upon the current information and felt in a very relaxed environment. Once again, no pressure. We bought the vehicle and paid a very reasonable price for it.Again, if you want to receive great dealer service, no pressure, and a good understanding of you vehicle needs, Rt 46 Chrysler Dodge is a good dealership. Do yourself a favor and specifically ask for DEAN.

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Rain1234

Feb 1, 2016

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The service was great , they gave me everything that they promised , the car was delivered as expected. I have to say that this is one the most honest dealerships in The TRI-STATE area

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Alanamomma

Jan 30, 2016

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I walked into the Route 46 dealership on the last day of the month this January, not in the mood to buy a car at all. By noon my fiance and I were laughing and actually enjoying spending the ENTIRE day working with Felicia and Carlos! They were both high spirited, funny and kind. They gave us gifts and were able to offer us the absolute best possible price for our 2015 Dodge Durango limited. They were both extremely patient with my fiances many requests and were both very hard working. Neither one of them barely had time to even eat all day! In addition the the Durango purchase they also helped us do a lease buyout on our Honda CRV. Felicia was extremely kind and even gave me a good luck bracelet! Carlos had our Honda CRV cleaned and even filled with gas for us! Of course our Durango was cleaned and filled with gas as well. They were so wonderful the whole step of the way, we almost didn't want to go home; but we were too excited to drive our new car! Excellent job on both parts!

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Ccga5

Jan 30, 2016

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Mike Solomon made our experience by far the best I've had at a dealership the showroom is clean and well laid out and he had no problem telling us all of our options once we gave him a budget. He found the perfect car for us and did everything he could to keep us in pur ideal payment zone thabk you Mike for making this the most painless car purchase!

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dorvalj

Jan 30, 2016

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Route 46 is fantastic. Just bought my first car from Mike Solomon and the team and they're fantastic. Definitely recommend them. Route 46 is an amazing dealership.

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Coans1

Jan 29, 2016

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Just bought a jeep renegade from Erik Valentin, and I love it! The entire buying experience was enjoyable and affordable! I highly recommend! The entire staff was very friendly.

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Mcshan29

Jan 29, 2016

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Had a great experience at Route46 Jeep Chrysler Dodge! Sales representative Mike S. was extremely professional, courteous, and knowledgeable. I highly recommend him for exceptional customer service.

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Megan4506

Jan 28, 2016

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I have been looking at Jeeps to buy and decided to stop at Rt. 46 Chrysler Jeep Dodge first. I am very glad I did. Ed Harney was my sales rep and I don't think I have ever met a more genuine sales person. He was very easy to deal with and wanted nothing but to help me. I was on a very very tight budget and he tried everything he could to help me out. Mike Arrante, the manager also stepped in to address my problem. We ended up making a great deal and I bought the car the next day. I didn't even feel the need to look elsewhere. Rt. 46 C,J,D makes you feel like family when you are there. They also check up on you often after the buying process to see if you are satisfied. I recommend them to anyone!

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Mddddjaj

Jan 27, 2016

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Had a great experience at this dealership this is the second car I bought here was quick easy very helpful. I would def recommend this dealership to all my friends.

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MicheleScavone

Jan 27, 2016

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Jr. Villanueva was a pleasure to work with. Great service friendly staff. Manager Bill Murillo was pleasant and flexible. I would buy a car from Rt 46 Dodge again.

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Nickruckusnj

Jan 27, 2016

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Mike Solomon was an absolute pleasure to deal with. He was very professional and courteous and I highly recommend him to anyone looking for a Chrysler, Jeep, Dodge or Ram! I will refer everyone to this dealership and Mike specifically. Thank you again!

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heinrich1

Jan 27, 2016

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My boyfriend purchased his first Jeep From Jr Villanueva in 2014, so it was only right that when it was time for me to get one I went to him. My boyfriend purchased a second one from him not long ago, and now it was my turn! Not only is Jr's product knowledge second to none, he made the whole process exciting and fun ! If you are in the market for a new vehicle I highly suggest you see Jr at Rt46 Jeep. We are customers for life ! Thank you Jr !!!!!

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Daniel78

Jan 26, 2016

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I love how these dealships treat you. yeah we have that car, drive up there a hour, but when you show up they give some sorry excuse why that car is no longer available. learn to train your staff properly, and treat custoers with respect. if this was the last dealership i would walk, ride a bike or get a cab. I would never buy a car from this dealership. i was told the sales manaer was going to be there, and shocking he was not. I did speak with Ken Merrill who wanted to low ball my trade in value, and also offer me a car with more miles than the car i was there to purchase. Wow! what great service. I loughed and left. i also love hwo the "888" number ou can call never calls you back. I will be repsotign this to Chrysler Corporate.

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Challenger10

Jan 23, 2016

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Great Sales experience!Honored all commitments to the "t". Great experience with True-Car.Gabe Dominguez is the guy you want to ask for!Buy with confidence here!

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Ice hockey coach JR

Jan 23, 2016

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Jim Ryerson servise advisor helped us out by getting my car if for emission concerns at the deadline prior to warranty running out. It was also critical since car had to be inspected in January. A new cat. converter and co censors had to be replaced, Work was done in a timely manner.

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BambieBee

Jan 22, 2016

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Felicia is the best salesperson EVER!! She really gets the job done! Her energy is great and might I add again she's the best salesperson!!

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Rministro

Jan 22, 2016

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I've been jumping around from dealership to dealership trying to get a deal on a car with little to no luck until I met Felicia. I was blown away by the energy she operated with, and the passion and persistence she displayed while trying to get the best deal for me. It was refreshing to be able to work with someone who genuinely cares about helping out the customer. Her combination of energy, service, and passion stands alone above everyone else in my personal experience with buying a vehicle, and my professional experience dealing with vendors. Route 46 Chrysler Jeep Dodge is lucky to have such an excellent employee and sales person, and I know they have a customer for life in me. I absolutely recommend anyone looking for a new or used vehicle to go for this dealership before any other, and to look for Felicia.

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Danmg1128

Jan 21, 2016

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Walked into the dealership without expecting to purchase a car. Because it was a 2014 with no miles on it, I was able to buy a new 2014 Grand Cherokee Overland about $10k below sticker price. They were fair and motivated to sell and gave me a great value on my trade-in as well.

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Meli123

Jan 20, 2016

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We leased our car this week! Elijah Cross was super helpful and made our new car experience very easy! We would definitely recommend this dealership

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stevea0715

Jan 19, 2016

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i have been to many car dealerships, dealing with sterling taylor has left me with no reservations about loyalty to this dealership. Car buying doesn't have to be a worrisome adventure, and sterling helped that experience.

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wrestlingcoach

Jan 19, 2016

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I took a trip out to Rte 46 Jeep in an attempt to convince my wife that as her lease was running out on our Nissan Sentra, we should look at a Jeep. I met with a salesman Mr Dean Puleo and we discussed what I was looking for and my budget concerns. We checked out several vehicles and I found a Jeep Renegade Limited that fit all my needs. The test drive was awesome, but I was worried that I would not be able to afford it.Dean took me over to Mr Caulley the manager who offered the hospitality of his dealership. Dean suggested that I look at more than one car so I also drove a Cherokee. While going to the Cherokee the service area was shown to me and I was amazed how many people were working and I was convinced that getting my car serviced would be efficient. I was glad for the comparison and decided to go for the Renegade. The negotiation part went smoothly and the finance department explained everything I was signing. Dean took his time making sure I familiarized myself with various features of the vehicle and off I went. The best part of this whole experience is that we went back for the Cherokee about 1 week later, again working with Dean.

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Letsbphrank88

Jan 16, 2016

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I have to be honest. I usually don't like dealerships and car salesman. Mike Solomon changed my outlook on those two stereotypes today. He was extremely helpful and knowledgable regarding all of my questions and concerns. If a salesman is meant to be a representation of the owners and the dealerships integrity, Mike fits the bill.

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Marissa21

Jan 16, 2016

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They had a completely different feel from other dealerships I went to. I didn't feel like they were trying to swindle me or take advantage of me. I came with a true car quote and they honored the quote and built the car to my specifications at the price I wanted. Pedro is a wonderful salesman.

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Stephmarieeliz

Jan 14, 2016

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Came into this dealership looking for a jeep I saw online and Gabriel Dominguez and Hector made everything possible so I can drive my car home on the same day! I highly recommend rt 46 Chrysler Jeep Dodge to everyone!

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Jada6464

Jan 14, 2016

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Was greeted by Pedro Pena who took his time to walk me through from the beginning not knowing what I wanted when I walked in was very content walking out

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Ladybug

Jan 13, 2016

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First, I have to say I am a bit of a pessimist due the fact I haven't had good dealings at previous car dealerships . So I came in expecting the same kind of Bologna. I was sadly mistaken Felicia met me in the parking lot roaming looking at possible cars I would be interested in buying. She is the most personable persistent to get you a good deal that I would recommend my entire family if they lived in Jersey to go to her only!!!! There aren't enough words to write in a review in how she makes you feel at home, not pushy truly wanting the customer to walk out happy. You are the bomb Felicia, I will be back!

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Daniel Jimenez

Jan 12, 2016

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Pedro Pena has got to be the best at his trade nothing is hard to get or find and everything is possible.... this is my second vehicle through him and he has made the process easier and faster.... everybody that is in the market for those brands he's your man

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Msuarez

Jan 11, 2016

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My experience was a very pleasant one. I was unsure of how things would go, being that I am a first time car buyer, but Pedro helped me out and I was able to purchase the car with ease. He helped me find different options with the budget I had and we were able to work things out perfectly. He took his time and was genuinely friendly and professional. I definitely recommend coming down to Route 46 Jeep and seek out Pedro Pena.

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Rich

Jan 11, 2016

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My wife and I unexpectedly wandered into your dealership with the intention to poke around to see the current lease prices for a Jeep Cherokee without the intention to make a commitment that evening. The plan was to visit several dealerships, assess the values presented then make a decision. We encountered Mike Solomon who was very professional and accommodating. He presented us with a variety of options and figures. The pricing for comparable vehicles at other dealerships were similar. When my wife and I stated we would like to think about the offer, we were blown away by a counter offer if we would make a deal that evening. I must say, "they made us an offer we couldn't refuse". After several days of driving, it was the best thing I could have done. Thanks guys!Rich and Bernadette

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TonyD

Jan 11, 2016

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I have purchased and leased several vehicles over the years, but can honestly say that this has been the best experience yet!!! You must see Gabriel Dominguez at Route 46 CJD. Not only did I get an honest knowledgeable salesperson, I truly felt like I was dealing with a friend. This guy took his time with me and going through all the options between trade in and all the different financing monthly payment combinations. Never felt rushed as you do in some dealerships with salespersons just trying to make a sale. Would highly recommend Gabe and this dealership! Awesome experience and loving my new 2016 Ram 1500 Longhorn Ecodiesel!!! Thanks Gabe!!!

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Lizette

Jan 10, 2016

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I wanted to thank Jr. Villanueva at RT 46 Chrysler Jeep Dodge for helping me and my husband purchase our Jeep. He was very professional,friendly, and has great communication costumer service skills.We are very happy with the staff as well and will recommend family and friends to Rt46 for help with purchasing a vehicle ,Thank you again Jr. Villanueva.

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Liddyrome

Jan 4, 2016

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I recently leased a 2016 Town & Country and me and my wife are love with it. Although, it was a beautiful car, the customer service from our Salesman, Elijah Cross, was exceptional. He tended to our needs and he gave us exactly what we wanted and needed and we couldn't be any happier. Thank you very much for assistance, Eli!

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Jennie

Jan 4, 2016

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I just wanted to start off by saying that Onasis has exceptional customer service skills. He was very friendly, calm and helpful, he made my buying experience one to remember. I will tell you this, when it is time for me to get out of my new car, I will definitely be purchasing a vehicle from this young man. I already recommended him to friends and family. He knows his Jeeps!!!! Thank You, I am in love with my Cherokee!!!

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Walt6648

Jan 1, 2016

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I have to say that even though I did not purchase my Jeep from this dealership, I received first class treatment every time I bring the vehicle in for service. As long as this continues I will purchase my next Jeep from them.

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Paul Dos

Dec 31, 2015

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I had received a $2000 coupon in the mail off any Jeep they were selling. I had previously made a deal on a Jeep Grand Cherokee at their dealership.I called them and spoke to Gabriel Dominguez. I asked her 2 questions:1) Can I use this coupon on the price I had previously negotiated?2) Are you still offering 0% financing on this Jeep I want?The answer was ABSOLUTELY. I ASKED TO PLEASE MAKE SURE BECAUSE I DIN'T WANT TO DRIVE OVER AN HOUR EACH WAY TO FIND OUT THAT THE ANSWERS WERE NO.Once again I was told they had to honor the coupon and yes, 0% financing was still being offered. So I drove an hour and 15 minutes to get there. Needless to say, neither answer of YES was correct. I was in the dealership for a total of 10 minutes. I COULDN'T use the coupon and I COULDN'T get 0% financing.What a waste of time, and money on gas!!!!

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2016 Journey Guy - Extremely Pleased Customer

Dec 29, 2015

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I am a return customer this is the second vehicle I have purchased from Route 46 Chrysler Jeep Dodge. My Sales person was Elijah Cross, and he was so helpful and knowledgeable about the 2016 Dodge Journey that I bought it, made the purchase and the trading in of my 2012 vehicle effortless. His customer service level was excellent, and he was the nicest person to work with for this purchase. I can honestly say that due to his customer commitment and his unbelievable knowledge, I can say without any hesitation that, you will be seeing me for a third purchase in the future. I was so pleased that I have mentioned it to many family members and friends already, and told them if they are in the market for a new Chrysler Jeep or Dodge to go to Route 46 Chrysler Jeep Dodge, and ask for Elijah Cross. I have dealt with many car sales people in the past but Elijah is in the top of his field he puts the customer first!

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Daly1012

Dec 29, 2015

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First time leasing a Jeep. JR Villanueva is an excellent representative for the dealership. He took his time, answered all our questions and worked with us to get a good deal. Although it was a lengthy process, JR did an excellent job at keeping us informed and moving the progress along. I recommend the dealership as well as JR to anyone who is looking to get into a new vehicle. Ill see you guys in three years or so.

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Andref85

Dec 28, 2015

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I must say the level of professionalism that I experienced at route 46 jeep from Michael Arrante/ David O'neil was beyond satisfactory and very upfront and different fromThe other three dealers I had previous gone too. I would recommend anyone who's a first time or even has Baught or leased new vehicles to these great people at route 46 who take pride and go the extra mile for their customers. Completely satisfied.

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Monika

Dec 28, 2015

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Amazing experience! Justin Schwab sold me a car that I love! Made me purchase experience fun and easy! He knows his product! Thank you... I will recommend all of my friends!

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Tonisisti

Dec 21, 2015

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Jr. Was very accommodating and understanding and made my first purchase experience stress free. I appreciate all his hard work and dedication to making sure I got what I wanted

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Ehb5

Dec 21, 2015

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Tim Kochar was extremely helpful and polite! I was first interested in the Jeep Compass and the sales rep showed me all of the inventory and even took me on a test drive. After spending quite some time with the compass I decided that I wanted something a little bigger. Tim recommended the jeep Cherokee and after taking it out on a test drive, I fell in love! The process was quick and the deal was great! I love my 2016 Jeep Cherokee and I would definitely recommend this dealership! Ask for Tim!

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Daddy46

Dec 19, 2015

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Wouldn't let me see the person I was referred to there and had an appointment with. Couldn't locate the car (that they had at the dealership, mind you) for me to test drive and wanted a deposit before showing me another car in the color I wanted. Received a follow up E-mail from one of the Partners and after telling him I was completely unsatisfied and was taking my business elsewhere, I never heard back from him.

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Mary R

Dec 19, 2015

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It was a pleasure to work with Mike Solomon. His patience and professionalism are outstanding, and we would return to work with him for future purchase.

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patrisdm

Dec 18, 2015

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In 2009 I had great experience with this dealership when purchasing my Grand Cherokee. Currently in the market again and decided to go back here. I used the car buying service through USAA which is through Truecar. They seemed interested in honoring the deal until it came down to the final paperwork when I noticed the price of the vehicle was $4000 more than Truecar price. One of the oldest tricks in the industry. After wasting 4 hours I walked out and laughed when the FI guy said to me "are you crazy, it's a good deal". Theft by deception is what I saw. Remember watch the final paperwork.

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CMT0728

Dec 18, 2015

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Purchase my first jeep and Felicia was more then helpful in helping me find the perefect vehicle can not thank her enough for helping me out and making my buying experience great

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Choice Fort Lee

Dec 16, 2015

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My husband and I recently returned a leased vehicle and acquired a new one with the help of Ed Harney. He is extremely knowledgeable, hard-working and answered all questions asked of him...We can't wait to deal with him again. We transitioned from one vehicle (returned lease early) to another due to our family's changing needs, seamlessly. Other salespeople (at another dealership) told us it would be a major headache, if not impossible. Ed educated us on process, presented negatives vs benefits, and provided rationales that absolutely made sense. He was objective and never persuaded us to choose any specific vehicle over another. He presented factual and anecdotal data from his years of experience in the industry.

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babynunez

Dec 15, 2015

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Good Morning, I am write to you regarding your sales person, Junior Villanueva. I would like to begin by stating that Junior was very professional, courteous and very informative while assisting me. He went above and beyond my expectation. In the past, I dealt with other dealerships and they didn't seem interested in my needs. However, when I came to your dealership, Junior was very attentive and was able to satisfy my personal needs and requirements for my car purchase. He made my shopping experience so much less stressful then I have dealt with in the past. I hope you truly appreciate this young man and what he has to offer your customers. Thank you!Jose Nunez

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HJ Ross

Dec 15, 2015

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I don't know where to start. I walked in the door with no hope. My credit, like many people now a day, is in bad condition. I was in a vehicle, that had me in a financial hole due to job and family changes. My salesman Matthew, who I recommend you ask for, is the BEST! The financial department is AMAZING! If anyone can make it happen for you, these are the people you need to see. I got more car than I ever thought I would ever get.

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digidy122

Dec 14, 2015

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i went in on 12/7 around 5pm looking to get some information on a jeep cherokee and about trading in my dodge charger. this is after having gone to other dealers to explain my situation, what i was looking for, and what I could do, who gladly worked with me to come up with some numbers and helped alot I was greeted in the parking lot by one of the salespeople (did not remember his name) who immediately wanted me to "buy today". after telling him multiple times I was not interested in buying today, just wanted information, i could tell he was annoyed and didnt want to help me. I get all dealers want you to leave with a new car, but this guy treated me like my business didnt matter and never stopped in trying to pressure me to buy today. after explaining everything i was looking for and what i wanted to do, he didnt even look up any information, just did some math and his phone and said 'it cant be done, you have to look at a lesser vehicle', even after the last dealer i had went to was more than happy to assist me in any way to get what i was comfortable with.never coming here again. waste of time.

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morenoalejandre

Dec 14, 2015

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My husband and I gave it a whole 5 stars because we had an incredible first time buyer experience. They didn't overwhelm us and rather helped us out with the many options they offered. It was truely amazing and would recommend them anytime!!! A special thanks to Jr. Villanueva for helping us in anything he could and being so friendly, he made us feel like family and right away we didn't feel left out nor nervous. Thank you so much Route 46!!!

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Kevin_Kim1314

Dec 8, 2015

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Our first buying experience with Route 46 Chrysler Jeep and Dodge was nothing but exceptional. All the staff are super friendly and the atmosphere is very welcoming. Our salesmen, Dean, was terrific. He was patient, understanding, easy to talk to, and helped us get the car we wanted for a great price. This dealership does a good job in not making you feel pressured to buy a car on the spot. We spent weeks going back and forth across different dealerships before settling into Route 46 because they simply were the best of all the dealerships we visited. It was overall a great experience, the car drives great, and we are looking forward to doing business with Dean and the Route 46 family again in the distant future.

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today123

Dec 7, 2015

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If you received a promotional mail with a promise to win if you match a pair of number you are for a big surprise! Winning has nothing to do with the two matching numbers that you have to pull small sections of the page, to win. Winning number is located next to your last name - this is the number that counts!However, this is an exciting invitation to win and to draw unsuspecting people into the dealership. Once you are inside, the sales team will work on you to get you to buy a car. Unless you are a salesperson yourself, the excitement that is created by sales people, puts you in a mood whether you were looking for a car or not.Yes, the dealership is there to sell cars. The salespeople will be so nice to you that you will not be able to resist. Be smart - make a decision whether you need or not a new/used car before you get into the driveway of the dealership and are greeted by a welcoming crew. I did not stay long enough to find out what kind of a car they I was offered to purchase. I drove in just out of curiosity and I was not ready to buy.

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DannyLorado

Dec 3, 2015

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Buying my jeep from Route 46 was a very pleasant experience,the salesman i worked with was very knowledgable and helpful. The service department has also been very good overall

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Pablo4425

Dec 1, 2015

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Purchased my first car here, and only a couple of days after actually having the car did I already regret my decision. Car was sold under "bumper to bumper insurance," which I came to find out does not exist by their own service department. The service department has had to tell this to many unhappy customers as they believed that if anything happened to the car it was covered. The car was listed 4 thousand dollars cheaper online, with no asterisk pointing to a fine print at the bottom of the page. Online the car was listed to have remote start, which as you may have guessed it didn't. The salesman told me not to worry it would be handled. I came back and asked again he told me that he would call me. I never received a phone call. I went to speak to his manager (Adam) and he was of no help. Apparently their employees word does not hold any weight and I should've received it in writting. If I'm paying so much for a car I would hope that something as simple as remote start which was listed would be something they would not mind being held accountable. I had a couple of more problems with being told I get free oil changes at any Jeep Chrysler Dodge, which also was a lie. If the employees at this establishment say they will take care of a problem for you, take it in writing. Otherwise, it means absolutely nothing to them. I would never purchase or let someone I know purchase a car from this dealership.

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Steve07982

Nov 30, 2015

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I did some research online and decided to take a trip to rt 46 Jeep. I was immediately introduced to a salesman and didn't have to wander around the showroom hoping to get noticed. We saw a few cars and discussed numbers. I was surprised at how much they were willing to save me right off the bat. I highly recommend this dealer.

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Jeephero54

Nov 30, 2015

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I recently purchased a jeep wrangler from Frank carbone at rt46 Chrysler and it is by far the best experience to date. It is my fourth jeep and my next four will be from them

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AnnaB

Nov 29, 2015

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Being my first time buying a car, that alone was scary. However, salesman Marvin Belton helped me through every step and he made my experience the best one possible! I'm really happy with my new car! Thanks Marvin, your awesome!

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jpprice1117

Nov 28, 2015

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Salesman Pedro Pena made our new car buying experience a fantastic one. Never pushy, honest, and flexible, he worked with us until we left the dealer with exactly what we wanted with a smile on our faces. Highly recommend the dealership and ask for Pedro. You will not be disappointed.

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Patrickpan

Nov 28, 2015

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The worst experience ever!! I've so much regretted to visit the dealership today!!! The rudest salesman and manager (who called himself John) that I ever met in my life!!!!

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Latoya8311

Nov 25, 2015

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When I didn't have no hope, because my credit was basically very poor and God step right in and blessed Stephanie and Felicia heart to help me get in my 2015 ford fusion. But Felicia went an extra mile to do whatever she needed to do to satisfy me, and to make me very happy and I appreciate that. I also want to give a shout out to the boss for working with me much love.

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Nicole2993

Nov 25, 2015

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Had a great experience here, bought all my cars from here. Im on my third one now. Will never go Anywhere else. best customer service and there aleays willing to work with you. Felica and hector is the best look them up.

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cvadala

Nov 25, 2015

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The salesperson Gabriel and finance manager Felicia made my experience purchasing my new Jeep a really pleasant one. They were friendly, motivated, and made sure I drove out of the dealership with the vehicle I wanted. I love my new Jeep Patriot and would absolutely recommend them!

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denver08

Nov 24, 2015

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People typically expresses poor experiences. My experience was great! My sales person was Matt Leon. This young man was a pleasure to work with. Rarely found in the car industry.

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Ksmith352

Nov 24, 2015

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Everyone in the dealership was extremely helpful! As soon as I walked in, I was greeted, and introduced to Frank. He was very genuine, and made the whole car buying process run much smoother than expected! I ended up with a 2015 Jeep Cherokee and I love it. I definitely recommend this dealership.

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Jbonifaz1296

Nov 23, 2015

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Felicia was an excellent help with buying our car. Patient, understanding , very friendly, enthusiastic and outgoing ! We were there for a pretty long time though

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Lugonzalez888

Nov 21, 2015

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Had a great experience at route 46 Chrysler jeep dodge!! Mike Solomon my salesman was very helpful and informative and didn't try to force us into a decision. His manager Mike Arrante was also helpful and patient, would definitely recommend this dealership!!

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Rms1

Nov 21, 2015

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The service techs located the source of an annoying rattle and quickly made an adjustment to eliminate the noise. Job well done. Very happy with the quality of service.

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Mariav

Nov 20, 2015

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My granddaughter and I highly recommend route 46 Chrysler Jeep Dodge go see Lisa and Hector in finance department they got me and my granddaughter very low interest rate a car with low miles and oil oil changes free for life with challenge go see Lisa she does miracles very professional and friendly

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Nga

Nov 20, 2015

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Complete waste of time. Spoke with Melissa on Nov. 18th informing her I was coming from Rochester NY to purchase the Hyundai Genesis Coupe. Said I would be there around 2pm on Nov. 19th. Confirmed via VIN # that the car was still available, and also got a preapproval from their dealership for financing. Called again on Nov. 19th at noon and spoke with Crystal to inform them that I would be a little late due to the weather and traffic, confirmed again that the car was available, and that I will be there by 3pm. Arrived at 3, met with David and was told the car was sold. I drove over 5 hours in the rain to be told the car was sold, and not one apology was given.I don't even understand their logic behind selling the car to someone else. They're a business and needs to sell the car, I understand that, but they knew I was coming from out of state, had a preapproval, with the intent of buying the car, I wasn't going to just show up and NOT buy the car. Yet they didn't even have the decency to at least hold the car until I arrived. I can't even comprehend how a business or any person can have such a complete disregard for another person's time and money.PLEASE NOTICE THE PATTERN THAT OTHER REVIEWERS POSTED. IT'S NOT JUST ONE OR TWO PERSON THAT THIS HAPPENED TO, BUT MANY MANY MORE. Don't make the same mistake I did and give this dealer the benefit of the doubt. You will regret it.

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ELG123

Nov 20, 2015

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I leased a Grand Cherokee from Route 46 Chrysler Jeep. My experience was very good. Negotiations were straightforward and quick and I drove off with the exact car I wanted in record time. Gabriel, who I highly recommend, was my salesmen.

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ImAngel

Nov 20, 2015

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I have to commend the great service i receive from this establishment. From the phone call from Stephanie the sweetest kindest woman ever. To looking around and i was able to Find exactly what i wanted. I am now a happy owner to a Jeep Patriot. Lisa Perez great Finance Manager, Treated me very kindly, And made it happen. Kudos to the fine place of business . I will definitely recommend this to everyone i know.

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Peter54

Nov 17, 2015

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I Went in for an oil change. Turns out I also needed the 15,000 work required. I had to wait about 2 1/2 hrs.

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Amassaro

Nov 14, 2015

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We first worked with Mike Mangano in August 2015 and he did everything to work with us, but we were just not ready at the time to purchase the vehicle. When we came back in November, we knew we had to go find Mike again because of his willingness to help us and his knowledge on all of the vehicles. He was so patient with all my needs and questions. We are so happy we finally finalized a car with Mike and were able to work with him again. He definitely has a long term customer now!

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Gee993371

Nov 14, 2015

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Did not wait long for help when I got there and had an oil change. Very friendly staff! Would definitely recommend them! Thank you for your service!

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dmjets

Nov 13, 2015

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I was in for multiple recalls and an oil change. All but one recall happened because one is t fixable as of yet. The oil change did not happen at all even though when the appointment was made I requested that be included. I now have to schedule yet another appointment to get that done. Looking forward to the at least 10-15 minute hold time to get that appointment made. If the service wasn't included in my contract, I would not return. Sorry guys, you need much improvement.

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Gina D.

Nov 12, 2015

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I had always wanted a Jeep Grand Cherokee, but I always hate the game when buying a car, or feeling like you're just another face as soon as you enter the showroom. When I walked in, I was greeted by a nice woman who took my name and which vehicle I was interested in. Luckily for me, my eventual sales person Pedro Pena was already there and immediately took me to see the Jeep with the options I wanted. He talked me through all of the features, and took me for a test drive. Pedro was able to confidently answer all of my questions concerning safety, and any additional questions I had about the car. I had a certain number in my head that I wanted to pay for the car so it took Pedro a few times going back and forth as a middle man, but he was so nice and patient throughout the whole process. I also brought my sister with me as my negotiating muscle and Pedro just joked with her and made us all laugh. It was nice that he didn't dismiss her or try to be the man in the situation. Pedro was easy to talk to and listed to what we wanted. I walked out that day with keys to my new Jeep all thanks to Pedro, he really is the best!

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Srtgirlfriend

Nov 12, 2015

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He was very patient and very knowledgable! After, trying to get a great deal on SRT for over year! I can honest say he nailed it! He worked with my boyfriend and we walked out very happy.

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Helen

Nov 11, 2015

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Awesome Dealership and Dean was beyond helpful getting me a deal I want . I now have Jeep Renegade that I Love.Thank You,Helen Okeefe

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Garywallace_31

Nov 9, 2015

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While working with Mike Mangano, I felt very appreciated and well taken care of.Mike has taken his time to answer all of my questions and was very knowledgeable and straight forward with all my concerns.He was very respectful and patient while test driving the vehicle.Most dealers I've delt with in the past spoke with urgency and was hard to understand, but Mike Mangano relates to you as a friend almost like family.All in all I had a great experience working with Mike Mangano at Route 46 Chrysler, Jeep and Dodge.Oh an by the way he did a heck of a job with the payment on my new Jeep Grand Cherokee Loredo

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Lily10

Nov 9, 2015

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great experience, fast and fair deal in our new Jeep Wrangler. Pedro our salesman made the experience pleasant and expedient. We wouldn't think twice about recommending this dealership.

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Linda415

Nov 9, 2015

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Robert Van Way is a person you can trust and rely on. We have been dealing with him since his days in Totowa dodge. Our whole family experienced his honesty and his great personality. We look forward to many future purchases with him.

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GEORGIA

Nov 8, 2015

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For the second time in 2 years, MIKE MANGANO had changed the course my wife and I's lives. Our trip last year was as an engaged couple looking for a second car so I could get a second job to afford our wedding. We had no credit, but Mike made sure we got a car that was perfect for us. This time, we were looking to replace a 20 year old car with an SUV. Our trip started with Mike remembering us after 15 months. I shouldn't be too surprised I guess, because he took the time to check in via text during the year. Again, he listened to all our needs and concerned, found us a car that fit all of them, and then bend over backwards to get us approved. You owe it to yourself to start any car buying experience by seeing Mike Mangano. Thanks again Mike!!!

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Happy Mama

Nov 6, 2015

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Felicia said she was going to make sure I would leave there with a car and I did! She explained the process thoroughly and was very encouraging when things appeared dismal. She is a very personable young lady who has the customer's interest at heart. Felicia is a knowledgeable young lady with a contagious attitude. I would definitely send customers her way! Thank you Felicia!

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Marc D.

Nov 5, 2015

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Gab Dominguez is the man. He was patient and worked with me as a True Car buyer. Got a great deal on a Jeep GP Limited with all the bells and whistles......I highly recommend Gab - excellent customer service and low pressure sales.Marc D.

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Meghan0987

Nov 4, 2015

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Bought my used Jeep Cherokee that i need before the winter and they made it happen with ease. I appreciate all their help in making sure i picked a good truck for the winter time. Thank you!

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NicholeS

Nov 4, 2015

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I purchased a car with Darren Katz . I was worried because I have less then stellar credit but he worked to get me the best deal. I was very happy with the dealership and will be going there for all my car needs even though it is an hour away from my home. I had to bring my children with me ages 1 and 2,and Darren and his co-workers treated them like family,the day was actually fun!!

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Rasheeda

Nov 4, 2015

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My experience at the dealership was one of a kind. The sales team made it a phenomenal car buying experience.I would recommend this dealership hands down to family & friends.Felicia Casale & her team made me Feel warm & welcome.Thanks,Felicia Casale

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raymondf

Nov 4, 2015

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Great dealership , great cars , fast and easy with no headaches ...recommend it to any body going for a new car ,its a 4 car dealership so plenty of inventory to choose from ,also a great quality used selection ...all around great dealership

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AdaPastore94

Nov 4, 2015

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Provided excellent customer service and made buying a car super simple. Has amazing people skills and does her job with a smile on her face

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Davebosox1967

Nov 3, 2015

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My wife and I highly recommend Rt 46 Jeep. Walked in on Halloween 2015.This is the second time we've purchased from a Rt 46 dealer and both times were great (they own the Jeep/Chrysler and Nissan stores).Our sales person Gabriel Dominguez is a true gentleman; patient, caring, understanding, not pushy at all. We settled on a great price for a 2015 GC as well as more than expected for our trade-in. We can't imagine buying a car from anyone else.It was the little things that made the difference; how Gabriel patiently attached the new keys to the key ring, how he prepped the car himself (it was after closing time on a Saturday night!), how he put everything in an envelope, and the following Monday when he showed us around the service area.We were treated like we were the most special people in the world.We look forward to buying our next car from Gabriel at Rt 46 Jeep. Thanks!

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9734337688

Nov 2, 2015

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I made the best decision when I decided to purchase a vechile at Route 46 Chrysler Jeep and Dodge. When I first arrived I was greeted in such a great manner by a incredible receptionist who was so understanding to what I was looking for. She directed me to the perfect salesman who knew exactly what I was looking for. He showed me the vechiles I was interested in and explained my options.He sat in the vechile with me and explained everything the vechile has to offer..He didn't mind at all answering ever question I had. I was so indecisive and he still had such patience and understanding. I highly recommend Gabriel Dominguez he was absolutely incredible!

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josh34

Nov 1, 2015

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Marvin Belton was a great sales rep. He was very friendly and helped me find the prefect car for me. I love my new car so far and i would highly recommend anyone going to Route 46 CJD to request Marvin.

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craigfernicola

Oct 31, 2015

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Lets face it, getting a new vehicle can be an exhausting experience for most people. We leased a 2015 Jeep Grand Cherokee Limited yesterday and had a very positive experience. Gabriel Dominguez was very easy to work with and I highly recommend going to him. At no point during the sale did we feel pressured into getting something we could not afford. Gabriel took the time to show us the service center and provided some tips on when to schedule service. Even after the sale was completed, at 9:30PM he took the time to go over all the instruments in the vehicle so my wife felt comfortable driving home. It's the little things that will keep me going to this dealership and recommending Route 46 and Gabriel to everyone.

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KaylaWhite

Oct 29, 2015

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Edit: Since my visit, I have received several emails from the dealership trying to resolve the matter amicably. The emails have been respectful and apologetic for the most part. Hoping for a happy conclusion. I have been offered pretty decent money in the past (as a writer) to write positive reviews for companies and make it seem genuine. I believe that Chrysler Jeep Dodge of Little Falls has done the same. Note their 1.5 STAR review on Yelp. Just left after sitting there for 6 hours and DIDNT buy a car. Dealt with a super nice car salesman (Dennis Brusco) working for a terrible company. I agreed to buy a 2011 Chevy Aveo for $6,500 (a fair price since it was a rental car). I was giving a $3,000 deposit. I go through all the paperwork to find the number on the bottom of the contract is $11,900.00, on top of my deposit (I rounded down because I don't remember exactly). Does $2,300 just in dealership/state fees on a car worth $6,500 make sense? I think not. I will not pay over $14,000 for a car worth $6,500. Too bad they already took my check and "can't" return it. As well as ran my credit report and had me take out insurance on the new car I do not own. The cherry on top was the business manager's (Victor) smug condescending smile as he explained to me why I was a stupid single female who needed to just sign whatever he pushed at me. I will not be buying from them or the other dealerships they are associated with on Route 46, including Mitsubishi and Nissan. They might be okay for a newer car as those fees would be less astronomical. 1 star is for excellent service from Dennis and the lovely receptionists. Most of the other salesmen are creeps who leer at you when they think you're not looking. Very creepy.

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Agarcia7891

Oct 27, 2015

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As a first time car buyer I had the most amazing experience! Lisa seriously made it happened! She was very kind and patient! I would highly recommend her to anyone! Thank you Lisa!!!

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Andrea

Oct 27, 2015

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I Walked in and found the perfect Jeep! They have an Excellent variety of jeeps to choose from. Mike Solomon was great and made purchasing my new jeep experience a breeze!

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Beauty69

Oct 27, 2015

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Felicia is such a great rep. for Chrysler Jeep Dodge Dealership. She's a hard worker and a great people's person. She did an excellent job with getting me into the best vehicle for me.

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Lou

Oct 26, 2015

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Great experience, Erik Valentin my salesman was honest and went the extra mile to get me a good deal. Couldnt be happier. Highly recommended dealership.

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mandja

Oct 25, 2015

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Mike is an amazing salesman. He was very polite, took his time and wasn't pushy at all. Great place! I am definitely going back and referring this place, and Mike to all my friends and family

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KimMonzo

Oct 25, 2015

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Ask for Dean Puleo. Great sales consultant. Did not push us to buy a car, instead walked us through every process. Enjoyable experience and we came out with a great car!

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Jenn321

Oct 24, 2015

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Great experience with Yousef! He got me the deal that I wanted! So excited to have my brand new jeep compass! I will definitely tell my friends and family to go visit Yousef!

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Jessica02

Oct 24, 2015

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I had a wonderful experience at route 46 Chrysler Jeep Dodge! My salesman, Yousef was fantastic. He was very polite and courteous. I purchased a vehicle right away!! Will recommend to anyone!

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Melissa24

Oct 24, 2015

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Yousef was great! Great experience. Will recommend this dealership to everyone I know! He was very courteous, polite and not pushy! Very pleased with my experience!

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Joey7640

Oct 23, 2015

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Joe williamsin the last weekI was helped by Mike Solomon and it was a great experience he handled all the questions I had about my trade in with professionalism and respect 5 stars

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MarianaM

Oct 21, 2015

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Esta fue la mejor experiencia que mi familia y yo hemos tenido durante la compra de un vehiculo. El vendedor Dennis es una persona muy amable y confiable, el supo suficiente espanol para comunicarse conmigo y mi familia. Dennis converso con nosotros de una manera muy educada y por primera vez, no senti que se estaban aprovechando de mi por no hablar bien ingles. Me siento muy agradecida con el vendedor Dennis Brusco por su honestidad, por tratarnos con mucha cortesia y por guiarnos en la compra de nuestro nuevo auto.

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Fisher Nancy 456

Oct 20, 2015

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Thus is our second vehicle that we leased from Rt 46 Jeep. Very happy with our new jeep & the sales department. Would definately recommend this dealership!!!

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giznj

Oct 20, 2015

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Buying an investment as an auto can be intimidating , anxious and nerve racking. Advice, do you homework!!! Be prepared with questions, dollar limits and stay calm. True Car was a good basis for dealing. My experience with Rt 46 Jeep was top notched. Bravo to my sales rep Gabriel Dominguez. He was prepared, well versed in the cost, mechanics and finance of the vehicle. Great salesmanship and attention to detail. He couldn't make buying a auto more pleasurable , relaxed and fell good atmospher. What was good with him, he kept asking me questions, showing me the new features and demo the auto with me before leaving. Very comfortable and top notched dealership. Thank you mucho, Gabriel Dominguez!!!!!!Thanks,Louis Gizzi

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JessicaD

Oct 20, 2015

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My husband and I came to the Jeep dealership to look, and Dennis approached us. He was very personable, and actually listened to what we were looking for instead of trying to talk us into a car we couldn't afford. He went out of his way to show us the car we liked in the color we wanted. He worked very hard to get the deal we could afford. He was honest, and straight forward, which in most dealerships is hard to find. This Jeep dealership is one of the biggest so they can find anything you want. I always recommend it.

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guerrerok3

Oct 19, 2015

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Had a perfect experience with my sales person Pedro Pena! Purchased a 2015 Dodge Charger and it was a great experience. He was helpful, thoughtful and was willing to work with me. Never did I feel pressured or obligated to move forward with an action. Offered me a variety of options for when it came to settling on a deal. Pedro also worked with my budget and made sure to make me aware of a variety of incentives. Overall great experience and I would recommend you to visit Route 46 dodge and ask for Pedro at the dealer. He was understanding, helpful, mindful but most importantly did not make me feel obligated or pressured to buy, which was common from other dealerships.

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smarques

Oct 19, 2015

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Raul provided excellent service and went above and beyond to make sure I felt Route 46 Jeep cared about their customer. He took care of keeping me informed and was honest in providing detailed information. He is very knowledgeable and is an asset to the company. I have called him for questions and he takes the time to provide his assistance and makes you feel you are not just another customer. Thanks Raul for your special dedication to client satisfaction.

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PSheridan

Oct 18, 2015

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I purchased my Jeep Latitude in May and was very pleased with the time spent to explain everything to me as well as RJ Salas answering any questions I had. This was my first new Jeep in 15 years. I had my first service on the vehicle last week and was helped bu Raul Roman. I did not have to wait. I was taken on time for my appointment and the service was fast! I had questions regarding my 15 year old Jeep and Mr Roman was knowledgable and arranged an appointment for me. This dealership has proved much more customer friendly than one I have used previously. Thank your Route 46 Chrysler Jeep Dodge. Great customer relations and service

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Britt0520

Oct 18, 2015

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I was in with my parents last week and was interested in the Dodge Durango . The salesman Dennis B made us feel so comfortable and confident in our buying experience. He explained everything in terms that were so easy for all of us to understand . His patience with us was overwhelming since I'm not the easiest customer to please I always make sure my parents are making a smart educated purchase . I'm very happy this salesman was recommended to us . I would recommend this salesman very highly he is respectful, kind and educated on all the vehicles they sell ....5 star

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BigChief

Oct 17, 2015

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After visiting several dealerships that could not meet my needs, I walked into Route 46 Chrysler Jeep and met with salesman Michael Mangano. Mike was quite knowledgeable in the Chrysler and Jeep product, and gave me the deal I wanted. I would definitely recommend family and friends to visit Mike for their future purchase. Once again thanks Mike your the BEST!!!

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cupcake9999

Oct 17, 2015

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We were looking for a very specific car at a price we could afford and Mike Mangano made this happen for us! After visiting 3 other dealerships on the same day we were treated more fairly and with more respect by Mike and the staff at Rt. 46 Jeep than at any other dealership. We will be going back for our next car.

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kaitegan1

Oct 17, 2015

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We had a great experience leasing our vehicle. I would deforest recommend your dealership to family and friends. And I will come back for my next vehicle as well.

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cargirl

Oct 16, 2015

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It's hard to have a "good" experience when purchasing a vehicle, it just not set up for enjoyment. Andy Rodriguez was my sales person, his costumer service was excellent!!!!! He really made the car buying experience comfortable for me and I will definitely refer my family and friends to him.

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JeepPazfamily

Oct 16, 2015

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great overall experience with the service that was provided by Mike Mangano and the people at Route 46 Chrysler Jeep Dodge. From the time we arrive to the time we drove off in our new Jeep we felt we were getting the best customer service.

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Dansedan76

Oct 14, 2015

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Good experience in purchasing a new Grand Cherokee. Salesman Dennis B. was very patient. Visited other local jeep dealers in my car search and this one is the best!!

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Jann R.

Oct 13, 2015

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Very well-run dealership and very accommodating. We were very happy with the service, with the car we leased and the lease terms. Can definitely recommend highly.

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Kris5955

Oct 11, 2015

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Was a pleasure doing business with Hector and Darren. Everyone was very helpful and friendly. Went to a few other dealerships before going to route 46 and they surpassed any of the others by far. We are beyond happy with our new Mitsubishi outlander!!!! I recommend this dealership to anyone looking to buy a car!

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Teres17

Oct 11, 2015

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Our salesman Mike Mangano was excellent. He made the sale of our Jeep fast and easy. He was very friendly and helpful He really understood what we wanted and made sure we were happy!

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1zun2

Oct 10, 2015

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I couldn't have asked for a better first car purchase. Along with the great staff and customer service, hands down one of the best dealers in the area!

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Cburd3

Oct 10, 2015

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Had a great morning hear at rt. 46 buying a new Jeep. Aleksey made the process quick and painless. He was very knowledgeable about the vehicle and showed an array of options to allow me to make the decision. At no time did I feel pressured like I have at other dealers in the past. Great job all around, can't wait to drive the car off the lot.

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dor123

Oct 9, 2015

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I am very pleased by the service and care i received from this dealership. My salesman Bob was excellent and was very helpful and informative. I would recommend Bob to anyone and this dealership.

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Nieves*

Oct 8, 2015

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I am very pleased with the experience I had buying my car in this dealership. My family nd I don't speak much English, we spoke to Dennis Brusco, he really helped us, speaking Spanish with us , I was impressed. He made my family and I feel comfortable and he helped us through a scary process buying a preowned car. He was extremely helpful, honest and kind to me and family. I would recommend him and this dealership to anyone who wants to buy their car and be treated with respect while doing it.

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knklehd1

Oct 6, 2015

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I was greeted by Dave Fresco service adviser with a smile and professionalism. Dave took the time to get to know me and then asked me the concerns I had about my ram 1500. While I sat in the customer waiting area Dave came in and gave me progress updates on my truck. It is rare in today's world that an individual takes that amount of time Dave did to make sure I was happy and comfortable while I was waiting. When my truck was finished the mechanic "Buzz" and Dave both took the time and explained what was serviced. All I can say is outstanding and thank you !!!

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Atletico65

Oct 5, 2015

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They worked very hard to obtain a good deal with multiple banks until we got it, they were very knowledgable. They were very patient both sales person and finance man

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Raul1087

Oct 3, 2015

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Went to this dealership today to actually buy a car using the truecar.com quote. The sales rep Tom McHugh very helpful tried his best to find the right car for us. After 3 hours there we couldn't find that car, Tom told us since it's a Saturday he may not be able to find that car but Monday he'll let us know. We agreed but as we were leaving the profession manager Mr. John Sweeney made his comment that just lost this dealership our business. Mr. Sweeney stated as we were leaving "thanks for wasting our time" seems to me Mr. Sweeney needs a lesson on professionalism. For a manager to make this statement amongst his peers made us feel very uncomfortable, mind you we never said we don't want the car Tom was going to call us on Monday. After we walked back in to tell Mr. Sweeney how rude he was he spoke back as if he's proud of what he had said. Who does that, if you ask me Mr. Sweeney should take a lesson from Tom. Tom was very apologetic saying he's sorry for his manager. I think Tom would make a better manager. Sorry Tom but because of this manager we are no longer interested in the car you find on Monday and will take our business elsewhere.

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AlibethRN

Oct 2, 2015

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I love my new Journey. I had a fantastic experience with Marvin at this dealership. He was patient and made me feel very comfortable with my lease and options I was given. It was a smooth process and I would definitely recommend him and have to several friends and co workers.

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Jdstark

Sep 30, 2015

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Went to route 46 Chrysler Jeep Dodge hoping to find a good deal on a pre-owned vehicle, when we got there Mike Solomon was ready and waiting with a friendly disposition to show us some options. The whole process was very smooth and not rushed, Mike was great to work with I would definitely recommend him and route 46 to all my friends and family!

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marcheseb

Sep 29, 2015

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My fiance and I purchased a 2015 Jeep Cherokee from this dealership. The overall service was "ok" except for two major issues.1) During our negotiation process, the sales person Alexus (didn't catch his last name) informed us that if we left two positive reviews he would give us a service/maintenance package. Of course, we left the two reviews in order to get the package. When we were meeting with the finance department to close the deal, we noticed that we had to pay for the package. The finance department called in Alexus to verify that it should be free since we left the reviews. Alexus stated several times that he never said anything of the sort or that I was completely wrong. I was shocked that a sales rep would verbally say that to a customer. I would not believe any of the reviews on this site based on what happened to us as customers most likely left them in order to get something free (which they probably didn't get either). 2) We decided to go through with the purchase even though we didn't receive the package as promised to us. On our way out, Alexus informed us that he couldn't find the second key for the car and he would have it for us when we came to pick up the plates. We picked up the plates two weeks late and they still couldn't find the key. They told us they would look for it over the weekend and call us in the following week. Two weeks went by and we never heard from them. We called and left several messages for Alexus and James Turner and never even received a call back. Finally, we decided to go to the dealership to see what was going on. Alexus and James told us that they couldn't find the key and we would have to come on a Tuesday between 1 and 3 to get a new key cut because that is the ONLY time the key guy was there. They refused to give us a loaner so I had to request time off of work in order to get there at that time. I showed up two Tuesdays later (since I had to request off) to have the new key cut. The key guy informed me that he doesn't have the ability to cut keys for the new Cherokees and I had to go through the service department. I went to the service department to get this done and they informed me it would take several hours. I found Alexus again to complain about the wait time and his response to me was "well what do you expect? you didn't make an appointment. You bought the car weeks ago you could have made an appointment." Alexus once again blamed the customer while he was the one who told me to just show up on a Tuesday. Also - since I had to go through the service department which could have done the new key anytime, I wasted a half day of vacation time due to this.I will not be buying another car from this dealership or recommending it to anyone due to Alexus. His service was rude, unprofessional and he was unresponsive to us. He never handled either of the situations and blatantly lied to us about the service contract. Its sad that a business lets a sales person like this ruin their reputation.On a side note - this dealership does have the best service department I have even been to. Whoever manages the service department should also manage the sales department - it would be great then.

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Philrfloridaat aol.com

Sep 29, 2015

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Our jeep Cherokee was brought in for service 9/23/15. We received excellent customer service. Raul Roman oversaw the repair. He was friendly and went out of his way to make sure that all work was completed promptly. Thank you Raul. Sincerely ,Phil Riso.

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Agamisou

Sep 28, 2015

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Ali was very knowledgable and responsive to my needs. He did extra research and had discussions with others at the dealership to come up with a deal that was just right for me. He took care of my existing lease and closed the deal quickly. Thanks Ali!

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Ashley G.

Sep 28, 2015

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My dad and I came into Route 46 Chrysler Jeep Dodge just looking to test drive a few cars, still unsure of which vehicle I wanted. My salesman Mike Solomon was very patient and knowledgable and didn't make us feel rushed during the product info and test drive process. I am very happy with my experience at route 46 and would definitely recommend any friends and family to purchase with them!

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Florademi2222

Sep 28, 2015

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Ali memeti was a great salesperson will recommend to anyone looking for a jeep... It was easy to lease , I got what I wanted for the lease payment I needed...

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sordi33

Sep 26, 2015

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The staff at Route 46 CJD were very courteous, friendly, and accommodating throughout my whole car-buying experience. The finance manager Walter B. was very helpful, walking me through the ins and outs of the financing, banking, and payments aspect of my car purchase. Salesman Ed Harney was friendly and informative throughout my process as well.I am extremely happy with the purchase of my 2014 Fusion and I recommend Route 46 Chrysler Jeep Dodge to anybody who is looking for a hassle free and accommodating car buying experience!

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BENNY

Sep 25, 2015

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service adviser Raul Roman handled my problem professionally and quickly. it was a pleasure dealing with him, He also got me a loner car. Thank you again for your help

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LeoBotelho

Sep 24, 2015

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Don't take your car for service in this place unless you don't care about your car and personal belongings. I took my 2014 Grand Cherokee for regular maintenance service at Route 46 Jeep and they returned my car after a whole day with it still with the same problems it went in. I had to bring the car to service again two days later. DO NOT LEAVE ANY OF YOUR BELONGINGS INSIDE OF YOUR CAR. THEY WILL ROB YOU. I HAD CAN FULL OF QUARTERS FOR PARKING TAKEN AND MY RADAR DETECTOR. I noticed that the glove compartment and central console were opened and stuff moved, but I thought it was necessary to connect the engine computer, since the faulty light was on. No, it was to find personal possessions that they could take. I hated. I will drive all way to Jersey City or Teteboro to prevent future incidents.

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Jdowicyan

Sep 23, 2015

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After making several phone calls to this dealership the total sales price of a used vehicle jumped $5,000!!!! This company advertised a 2013 Toyota Persona Series Prius at $17,291 on CarFax for more than a week. When I verified the price and availability at the dealership, I did not have that price in front of me. The dealership then gave me a price of $18,791 from their website but said the vehicle would cost me $21,291 because I was not trading in a vehicle purchased from their dealership. I called again a few days later (today) and I spoke to Calvin at the dealership. He said that prices are advertised differently and can vary depending on website, but was told the lowest price would be honored. I started making arrangements for the 700 mile trek up to the dealership but decided to have a friend of mine from New Jersey check the car out in person before I did. I quickly pulled up the carfax website and found out that the car that had been stagnant on the site suddenly had a $2,500 INCREASE since my phone call to Calvin. Their website was also now listed at $19,791. My friend now at the dealership listened to "Gabriel" explain to her that their website was hacked yesterday. After explaining that the price was listed differently on varying sites he said that sometimes vehicles have to be serviced at a neighboring dealership and that was probably "$2,500 worth of work" put into the car. I have an 8 year old Prius now and $2,500 is probably more money that has gone into my vehicle the entire time I've owned it. Gabriel then said he would check with a manager and get back with me. My friend said he walked up to a group of fellow employees without any information and hardly had time for a quick chuckle before he returned. He said that the dealership had $19,791 in the vehicle which is their current list price, so without a trade in from their dealership that vehicle would cost me $22,291 -- $5,000 more than when I called a few hours earlier and confirmed the price with Calvin. Gabriel also said my credit score of 780 wouldn't get me an interest rate much better than 6% which I find hard to believe. If that is true, it is certainly not a place I want to do business with nor could I recommend to anyone ever.

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JenniferS.

Sep 22, 2015

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I love my new Jeep Cherokee, thanks to Tom McHugh and the wonderful guys at Rt 46 CJD who made me feel comfortable and still got the things I was really looking for!. It was my second Jeep from CJD and I must say I will definitely be back!!

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Melody1985

Sep 21, 2015

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Love my free oil changes! The staff is great go see Sterling he'll get you in the car you want quickly! Wouldn't go anywhere else!

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Recent321

Sep 18, 2015

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With Mike, I felt like it was not about a sale, it was making sure I was comfortable with the sale. I went to a few places before this one and because I felt someone cared, I decided to make my purchase there. Thank you, Mike.

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Hammer,Lois

Sep 18, 2015

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David is always courteous and makes sure it is serviced properly. A pleasure to deal with him. We have been there twice and each time he has been a pleasure. Thanks David

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lukasz2088

Sep 17, 2015

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STAY AWAY FROM THEIR SERVICE DEPARTMENT!! I have a 2011 Dodge Ram 1500 that i brought in for service. To be specific repair of front right control arm, drive axle, and strut. As of today they have my car for a combined 20 DAYS in the last 6 weeks!!!!! ( DAVE was my service adviser) After the repairs which initially took 15 days i had to bring it back because the new strut was squeaking. They now how it 5 additional days after my appointment date totaling 20 days now. When i ask for a courtesy car, each time they told me there are none available for the next two weeks. They don't keep you updated, ignore your calls, don't return messages, when you reach them they keep telling you they are working on the car but when you ask them whats wrong with the car exactly they tell you they don't know yet ( its on the lift), give you excuses such as "We are behind. It will be finished tomorrow. Almost finished. My parts truck didn't come in till 1PM today. We cant find the problem. We have to do more research into what may be wrong. Your warranty company may investigate the issue and say you got into an accident resulting in you paying them back for previous repairs." The most popular thing they say is " ill get back to you in about an hour" Never call you back. Than you call several times and the service adviser doesn't get back to you.. Finally you're told he left for the day.!!! The assistant manager is of little help because he only convinces the service adviser to call you, and it only goes back to the same excuses.... I am at a point where i am coming in there tomorrow, demanding my car, calling the president of the company, and calling corporate. Terrible service from this location. Once i get my truck back I am NEVER coming back here again!!!

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Manzo224

Sep 17, 2015

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Best help from Ali M. Amazing service and experience for a first buy. Definitely recommend!!!! Clean facility and never felt an ounce of pressure. Love this place

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Ski

Sep 15, 2015

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Went in for my second time in 2 weeks after repeatedly being apologized to after my first awful experience in which the dealer used to old bait and switch on an edmunds price promise vehicle I was told was available even a few hours prior to arriving at the dealership. The sales person said the cars were sold earlier in the week. When I asked the salesman to locate a different color in a vehicle they had I was told that no others were available in the area which I myself found a few at a dealer nearby. When I called later in the week without advertising the price promise I was told that the vehicles indeed were available..... Now on to my second time coming in. I came in with another edmunds price promise certificate for a vehicle I was told was in stock after they had apologized for what happened the last time and I was sure to ask if the price would be honored for a lease and that there were no hidden fees or rebates or incentives that I would not qualify for and in email and over the phone through various sales managers I was told that the price is exactly what I would pay and leases were honored as well. Well when it came time to purchase the vehicle after about 30 minutes of waiting for they're offer on lease payments I was first told that it was only honored for financing as to which I showed the emails I have exchanged with one of the managers that stated otherwise. In response to this after 10 more minutes they came back with the excuse that there were fees in their that were not accounted for to which I again showed an email with a sales manager that said the price on the certificate was the price I'd pay and no hidden fees would be tacked on. After 10 more minutes the manager came down to tell me flat out that he was not going to lease me the vehicle because "I dont have to do anything I don't want to." Unpleasant experience overall and ruined my purchasing experience with jeep and Edmunds. I probably would never recommend purchasing a jeep after an experience with these crooks.

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tvdfran1

Sep 14, 2015

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No problem terminating a lease and re- leasing a Jeep Overland The dealer did not have the color we wanted in stock but managed to secure it from another dealer quickly. Our salesperson, Pedro, was there even step of the way with no pressure.

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fernandoafaria

Sep 14, 2015

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Went in to look at a Ram1500. Advised sales I had my own financing, and just needed to work on the numbers/trade in. Went over everything and they wanted to run their own financing to see if they can beat or match my credit union. I said fine - Big mistake.After that all i got was the run around. All they wanted to discuss was monthly payment, what about terms, years, apr?? nothing. This is not my first time buying a car, not going to fall for that monthly payment jazz.Started getting annoyed after 2 weeks when I still didn't have a definite answer from financing. Also found out the truck had been in an accident and had the front bumper replaced (not a very good job) and also needed a rear axle shaft that had been bent. They claim the banks were still running checks. Checks on what? I didn't even submit a paystub. They were trying to yo-yo me into bad financing terms. Why didn't we just call my credit union and have a check made?? Oh because the dealer will make a ton more money financing me at some ridiculous interest rate.Went in last Friday to retrieve my trade in(I did not sign it over yet as financing was not complete) and was given a hard time, saying that the mileage was logged. I told the sales I will return with my trade in once the truck is out of the shop and financing is complete. After that they just decided to cancel the deal and lose a sale. They should have been honest from the beginning. If they couldn't have matched my credit union's apr, why not just speak to me and see what can be worked out.

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kffffffff

Sep 13, 2015

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Very nice people as soon as I pulled up on the lot. Best car experience ive ever had. Car seller Tom McHugh is one of, if not the nicest people in that place. Between Tom's smooth talking and nice personality he sold me the best possible car. I give Tom and the jeep dealer a 10/10

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caincc

Sep 11, 2015

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I was in the market for a very specific type of car. A 2011+ N55 BMW 335i with a manual transmission. On Friday, August 28, 2015 I notice that this dealership had one for a very good price. The dealership called me on Friday afternoon after I inquired about the availability of the car on Friday morning. The first red flag was the price the dealer has posted on Autotrader was $2000 less than the confirmed price from the sales manager. What I was told was the lower price was specifically for customers who purchased a car from them within the last 3 years. However, since I would be traveling up to pickup the car that they could offer $1000 off the asking price so ultimately we'd split the difference. I agreed to do so.Next came down to financing. I told the dealership that I secured financing through 2 of my banks, USAA and PenFed. They encouraged me to apply through them to see if they could beat the rates I had. I already knew they couldn't beat the rates but I allowed them to try. I filled out their financing application on their website and sent over the confirmation saying it was done on Friday. I then get a call saying they couldn't find the application on Saturday. I found the email saying it was processed and yet they still couldn't find it. So they had to do another over the phone. My concern is where does the information go that's entered into your website? That's an identity issue when you can't find that type of sensitive information. They came back with some higher rates so I told them I wanted to stick with my banks. So more time wasted for nothing.On Saturday early afternoon I received a call from another person at the dealership asking what time could I come in. I told them that I could be there by 6 as the dealer was about 4 hours away from our location in Alexandria, VA. They say wonderful we'll see you at 6.We get on the road and after about an hour I receive a call saying that the documentation that PenFed faxed to them isn't going to suffice for them to release the car today. After some back and forth they finally agree to allow what's called a dual contract. They would write the bill of sale using my USAA check but once I sent them the draft check from PenFed they would use it instead as it had the lower interest rate. Ok, made sense to me and was actually a customer centric move on their part. I had USAA fax over the draft check to them so they had it and knew I wasn't about any funny business.Throughout the course of the day they had been sending me text messages with pictures of the vehicle saying things like, "she's waiting on you".Another hour goes by and we're heading to them and I receive a text message, not a phone call, a text message stating, "I'm sorry but someone is signing papers on the car right now." Needless to say I was furious. We worked on the deal over the past 2 days. I made arrangements to pick it up and they had the check that I was using. They knew I was on the road headed to them and would be there by 6. At this point it was no longer an issue of selling the car because it was as good as sold.I want to say I spoke with at least 4 different people from the dealership over Friday and Saturday. They simply don't care about customers. I understand the goal of any business is to return a profit. They are obviously a volume dealer but I certainly won't be doing business there nor will I ever recommend them to anyone else. If you do decide to take your business there, I hope your experience is exponentially better than mine.

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ElaineWrangler12

Sep 11, 2015

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RUN away from this dealership. They bait and switch, they hold your trade in hostage. They take a MONTH to work on the finance only to tell you YOUR APR WENT UP AND THAT YOU NEED TO FORK OVER A TON MORE MONEY. They write their own DEALER RATER REVIEWS!!! STAY THE xxxx AWAY, GO TO A REPUTABLE DEALER ON ROUTE 17. DONT DRIVE THE CAR OFF THE LOT WITHOUT FINALIZING THE LOAN! YOU WILL REGRET IT!THEY HAVE 1 1/2 STARS ON YELP FOR A REASON!

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Mannynoesi

Sep 11, 2015

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I went to route 46 Chrysler today with my father just to get some ideas on some pricing, once I met Mike Solomon and he presented the car and the numbers to us, it was a no brainer, we left very happy and satisfied in a new durango!

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Leslie13

Sep 10, 2015

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Mike was very knowledgeable & personable. He was very patient understanding it was an important decision and not pushy like most car steps. Worked with me to stay within budget to get EVERYTHING & MORE I wanted in my Jeep Cherokee. HIGHLY RECOMMEND MIKE!

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Gabrieled

Sep 10, 2015

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Felicia Casale was great to work with. I had no auto history and had a very specific car in mind that I wanted. She managed to make the impossible happen and got me into the EXACT car I wanted!

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Katty

Sep 9, 2015

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Great customer service, took care of issues right away, very reliable and on top of things. Is not usual to find a management member to step into the plate.

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jeepguy123

Sep 8, 2015

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Quick, no BS, cut to the chase quotes. Worked with me to meet my budget. Showed all available options to me so that I could get the car I wanted for the price I wanted

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BBjEEP

Sep 7, 2015

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When your looking for a new jeep or any car for that matter, go see Marvin and the staff at Route 46 Chrysler Jeep. He made my whole experience there easy and pleasant. He was also more than just a salesperson--he was very personable, sharing personal stories and making sure that everything was running smoothly. For all your Jeep needs, go see Marvin, you won't regret it!

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chrissy12

Sep 5, 2015

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If you are looking for a great purchase and a great deal Go To the Darrenator!! Darren is the most patient salesman by far-he went above and beyond to work out the best deal for my 2011 Nissan Murano . Darren is very knowledgeable and very honest. Great customer service all around. He took care of everything and made my one day purchase a pleasant experience. Thank you DARRENATOR!!!

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Jkatz21

Sep 3, 2015

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I like easy. Pedro and his support staff at Rt 46 Chrysler Jeep made buying my first Jeep vehicle very easy. I walked into the dealership with Pedro knowing who I was and exactly why I was here, to purchase a specific vehicle that I picked online beforehand. That vehicle sat right in front waiting for me. Pedro, who is quite knowledgeable took me through it inside and out. A quick test drive and the rest is history, I now own my first non-Ford in well over a decade. I'm sold on Jeep for the foreseable future and sold on Rt 46 Chrysler Jeep indefinitely!

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rosas74

Sep 3, 2015

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MIke is an amazing car salesman around! He is definitely a patient man, and has a great personality making car shopping less stressful! Literally he takes care of everything. Also, he makes sure you have great customer satisfaction! Thank you MIKE!

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Frankie88

Sep 1, 2015

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Purchased a 2015 Jeep Compass on Aug 31! I was told by a few people to go see Frank Esposito he would take care of me. Frank hooked me up with Mike Mangano & said I was in good hands! I was very stressed about finding the right car & not having the best of credit, BUT Mike made it happen! Not only did he get me a GREAT deal but a car I'm completely in love with! He was EXTREMELY patient, knowledgeable, and honest! Before I left he made sure to show me all the features, answer any questions & even hooked up my phone to the blue tooth! He also called me the VERY next day to make sure I was happy & had any other questions! I will absolutely recommend Frank Esposito & Mike Mangano to all my friends and family!

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allw

Aug 31, 2015

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If you are looking for a great purchase and a great deal Go To Mike Mangano!!Mike is the most patient salesman by far-he went above and beyond to work out the best deal for my 2015 Jeep Renegade. Mike is very knowledgeable and very honest. Great customer service all around. He took care of everything and made my one day purchase a pleasant experience. Thank you Mike!!!

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Trustme14

Aug 31, 2015

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Car shopping can be very stressful, but Mike made it such an easy going experience. He's very friendly, HONEST, and is straight and to the point. Thanks for everything Mike!!

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tonyrosa6

Aug 30, 2015

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David O'neil and Tom McHugh great team to work with. We went in a few weeks before we purchased the car and David had alot of knowledge and opened our minds to other opportunities. We came back a week or so later when we still were not sure what to buy. We found our jeep on the lot and walked in while David was busy with another customer he imediately sent Tom over to us which we sealed the deal with. It was a great buying experience. I would defintley recomend this dealership to anyone out there looking for a car. Anthony and Rosa Anna Papa

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alescher773

Aug 30, 2015

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Purchased a jeep patriot on Saturday August 29 with sales rep Frank Carbone felt he was quite knowledgeable and efficient and worked hard to give me the best deal he could. Showed me all the features of the vehicle how they worked and made sure I was comfortable and sure of the vehicle before leaving your facility.

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Brothers car

Aug 29, 2015

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Dennis Brucso is a great salesman. He was able to describe in full detail the new Renegade that we were interested in. Horsepower, options, leasing and financial options. Overall a great experience... Would definitely recommend him as a salesperson. To my surprise he spoke several different languages and made me feel very comfortable.

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Bandy1313

Aug 27, 2015

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When I got to the dealership it was an over all excellent experience. I worked with Felicia on a 2012 Jeep Wrangler unlimited. The communication from Stephanie was top notch. She set me up with Felicia to work on the sale. There was no issue with finding a great price as well as getting financing done quickly. In the car business, this is how things should be done. I was in and out of the dealership in under two hours. Felicia and the rest of the staff were fantastic. Polite, and moved with urgency to make things go smoothly. This will not be my last vehicle from the dealership. Very well doneThank you!

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jmuniz1217

Aug 24, 2015

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This dealership has excellent customer service and Aleksey Rush is a great enthusiastic salesman. He was very helpful and knowledgeable about all vehicles we had a question about.

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MAH

Aug 19, 2015

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This is by far the most unethical and unprofessional car dealership I have ever been to. THE ADVERTISED CAR PRICE WILL NOT BE HONORED AND IS USED AS A BAIT AND SWITCH.After several days of corresponding with Stephanie I schedule a time to meet and test drive the car. I drove up from Philadelphia (2 hour drive) and had asked her to hold the car until I get up there. When I arrive, I learn that she had left several hours before our scheduled meeting and had not told anyone about the car that I was coming up to see. I also learn that the car was sold before I made the trip up there! I even spoke with Stephanie on the phone as I was about to leave Philadelphia and was not informed that the car had sold. If that wasn't bad enough, When I sit down with Marcell he also informs me that they would not have honored the price advertised on Autotrader. He informs me that the price advertised required a vehicle trade in, a special rebate, and an additional requirement that "Stephanie should have gone over on the phone." None of these factors were on the Autotrader advertisement nor did Stephanie mention any of this over the several days we were speaking on the phone. STAY AWAY FROM THIS DEALERSHIP! Stay away from Stephanie and Marcell!

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tbay2020

Aug 19, 2015

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Very happy with the experience. Marvin listened to what I was saying and delivered the car I wanted. Marvin also has a great personality and kept me entertained while I waited.

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firetiger76

Aug 18, 2015

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The Darrenator got me a new car :-). I didn't think it was going to happen because I have poor credit, but Darren made it happen and got rid of my trade in for me. I absolutely love my new Soul. Thank you sooooo much. I will definately reccomend your dealership to friends and family.

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Schwes40

Aug 14, 2015

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Gabriel at route 46 was recommended to me by a friend whom had once worked along side him. My friend was not lying when she said he would be straight forward and if he could help he would and if he couldn't he wouldn't. Gabriel is a very straight forward and honest sales man. I do not know why anyone would go anywhere else for there jeep needs. I would recommend him to everyone and anyone. I will continue dealing with Gabriel until he stops selling jeeps!

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Gregg B

Aug 12, 2015

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Went in looking for a Jeep Wrangler, and left with a Jeep Renegade Trailhawk. My Sales Professional Frank Carbone, as well as the rest of the staff I dealt with, were very pleasant and accommodating.Frank in particular, was extremely helpful and knowledgeable. He answered all of my questions, the process was very quick, and the price was very good. I even went on multiple test drives!What can I say, it was only 2 visits there, but based on that I would recommend this dealership in a heartbeat!

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JaneV

Aug 10, 2015

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Quite possibly the worst experience we have ever had...We spoke to "Alex" on the phone who said he would work with us when we arrive at the dealership with regard to a used car in the lot. We get to the showroom, there is no Alex. I was told by Dean Puleo (the salesman assigned to us) that "Alex just gets you here". When I mentioned that Alex had said he would work with us, Dean's response was "Yeah, Good Luck with that!" He mentioned that the internet price is usually the final price...not true. Apparently there is a disclaimer on the website: $2000 Route 46 Chrysler Jeep Dodge Loyalty Incentive (the primary buyer must have purchased or leased a vehicle from Route 46 Chrysler Jeep Dodge in the last 3 years, and must be using that vehicle as a trade-in). Must print and present Vehicle Pricing page as coupon or you will not be eligible for the advertised price. We drive an hour and you think someone could have mentioned this? So instead of working with us, they add $2000 to the price! Dean was a little brusk, even bringing some price sheets over to us to show us and saying "these are the prices (trade in value/manufacturers retail value) my manager would like to know why you think we would go any lower?, I said "because we asked you". We were never given any alternative and he actually seemed like he was annoyed that we even tried to "make a deal". Well, we did him a favor, and left. We even tried to call "Alex" after we left to let him know that this experience was horrible and the phone just rang and rang and kept going back to the receptionist. We never did reach him and I'm almost glad, it will keep this negative review shorter. Do yourself a favor, stay away. I would give no stars but fortunately for them this process makes you give at least one. And judging from the reviews this past week of this dealership, we are not the only ones that walked away unhappy.

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jchgar1129

Aug 6, 2015

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Mike was awesome throughout this entire process....I can't thank him enough for putting me in this amazing car!!! He has a lifetime customer!!!! RUN and ask for him, because he is AWESOME and this dealership is great.

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raeBO

Aug 4, 2015

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When we could't decide between a mini van or a journey our salesman Andy didn't push us to either. He and the general sales manger ran both numbers so we could compare both and when we picked to Journey they found the perfect one. It had everything we wanted and more and then had it brought to the dealership 3 days later! Great customer service!!

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Thewolverine

Aug 4, 2015

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Found a car I liked, they brought it to the dealership. Test drove it, fell in love and walked out a satisfied customer. Extremely friendly and helpful!

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Aclass1986

Jul 30, 2015

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This was the easiest and quickest car buying experience I have ever had! Tom was very helpful, I told him the vehicle I was interested and he located it quickly. There was no bait and switch, he worked every detail out perfectly. Highly reccomended!

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aimster

Jul 30, 2015

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My experience at Route 46 Chrysler Jeep Dodge was truly great! All of the employees were courteous and helpful, especially Tom McHugh. There was absolutely no uncomfortable pressure involved (what everyone dreads when car buying/leasing). Tom is very knowledgeable, polite, and professional. I cannot say enough positive things about his customer service. I am not someone who often writes reviews, but my experience was so good that I have to recommend this dealership, and Tom in particular.

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Nae

Jul 29, 2015

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Great experience. Got a great deal on 2012 Dodge Journey through Marvin. Very professional and understanding of what I needed. I will definitely go back for my next car and recommend family and friends. Frank in finance was very knowledgeable and thorough with the paperwork and gave me some perks for being a tier 1 consumer. Glad all my hard work paid of on managing my credit through the years because I'm finally seeing it pay off.

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ZZ

Jul 28, 2015

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I do not even know where to begin. I came to this dealership because I wanted a specific car and specific color that was available only here and in a Ramsey dealership. I was told i can take the vehicle home today and fill out all papers tomorrow because the dealership was about to close. I was not told I was going to get charged later for now and it cost me about $750. Before buying the vehicle, we listed things we did not like about it and the manager Jim gave generalities saying "don't worry we will take care of it." mhm sure. They inspected the vehicle and even though it seemed like a fuse was not connecting properly and the lights would keep dimming when I applied the brakes, it was safe enough to not fix that problem. When the car went to get waxed because the edge was hit and we wanted to smoothe it out, the manager kept saying how we had such a great deal on the vehicle and since its a used car it cannot be done. Best of all, I love waiting 3-4 hours for an oil change. To top that off, i went today to get my vehicle detailed and I was there from 9am to almost 2pm and I had missing toll money, missing manual to the vehicle, AND headphones.

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Burke,donna320

Jul 28, 2015

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Mike Mangano made shopping for a new car a great experience. He knows his job well and met all my needs on what I was looking for in a new suv. Mike is very patient and helped me with a great deal on a new Dodge Journey that i absolutely love. I am recommending Mike to all my friend and family who need a new car.

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JeanCarlosEspinoza

Jul 23, 2015

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Great place to finance or lease a car. Staff is very helpful and knowledgable! Pedro Pena, a sales consultant here, in particular was extremely friendly, and stayed focused on finding the best deal for his customers (this case me). He knows what he's talking about and helped me with my first car! This place is such a great environment. HIGHLY RECOMMEND!!!!

JC

Jen Carlucci

Jul 22, 2015

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Gabe and his team are professional and quick. They were able to get my son the car of his dreams (Jeep Wrangler). We are very happy with the customer service and attention to detail. I would recommend this dealership to anyone who is looking for a stress free experience.

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Mrs. A

Jul 22, 2015

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mike mangano is an excellent salesman. he was polite and professional and got us a great deal on a 2015 Jeep Grand Cherokee. thank you mike for all your help!

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JP

Jul 16, 2015

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Mike really went above and beyond to help get me what I was looking for. He could tell how badly I wanted the car, and did everything he could to get me a deal that worked. He had a great sense of humor, and was very straight with me, which I appreciated. Another thing I loved was that after the deal was made, he made sure to check up on how everything was going with the car and made himself available to contact if anything were to go wrong or there were any questions. By far my best experience yet!

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Mecast64

Jul 14, 2015

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Stay away. . Classic Bait and Switch. .. This place is filled with crooks. I was warned and did not listen and paid the price. I made a deal on a new car. I was told to take the car and come back in 3 days to sign the paperwork. 3 days later I was told the deal had changed but it was a wash because I did not have to pay a down payment. $2,500 as agreed. I signed the paperwork and drove the car for another month. When my temporary tags expired, I went back to get my plates only to find out I could not have them unless I paid $2,500!!!Absolute crooks! !

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Ros3y07

Jul 14, 2015

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Ali was very detailed with everything. He answered all my questions and he wasnt pushy and was very straight fordward. I Recommended him to anyone. Great job

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Blacksir1

Jul 11, 2015

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Great day to buy a car good customer service and very negotiable I enjoyed my purchase and any problems I hace the staff told me to call

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Ally

Jul 2, 2015

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I had an outstanding experience. Dean was fantastic and couldn't be more helpful. It was super fast and probably the easiest car buying experience I've ever had. The service was exceptional and I am extremely pleased with my new vehicle. Everyone was so friendly and have made sure I'm happy with my purchase.

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dianelynn57

Jul 1, 2015

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i have always rated your service department 5 stars. They are the best. However I have been trying to find out if my Jeep is still under warranty because I am due for oil change and not 1 person can help me. Sales department hung up on me I have been calling for a half hour just to be switched around. I was even transferred to Nissan. I am so disgusted. My day off and no one can give me good customer service. They were happy to sell me my Jeep Cherokee but now no body there has a clue how to help me. So upset!!!Diane Fody

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wbautista

Jul 1, 2015

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I Always have a great experience buying a car at route 46 Chrysler jeep dodge..excellent service, great communication, very friendly and amazing prices.. Thank you guys!

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aurena1527

Jun 22, 2015

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Pedro helped me out and he was outstanding I'm Coming to route 46 jeep was a good experience I will defiently come back and see one these great sales men.

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Castro410

Jun 22, 2015

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Had a great experience working with Dean Puleo on helping us get our new car! Dean was very friendly, knowledgeable, and thorough throughout our process. I have nothing but high praise for the staff at Rt 46 Jeep. Thanks again Dean

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EdandCyn

Jun 22, 2015

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Our salesman Michael Mangano went above and beyond to make sure we got the deal we were seeking! He is very dedicated to pleasing his customers and has a great sense of humor! Would definitely recommend him to friends and family! Thank you Rt 46 CJD and Michael Mangano! Signed 2 very happy customers Ed & Cynthia!

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kboniello

Jun 22, 2015

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Gabriel Dominguez was my salesman at this Route 46 dealership. As this was my first lease, Gabriel was able to accommodate my tight budget. I've heard horror stories about people being stuck inside dealerships for obnoxious periods of time, Gabriel had my family and I in and out of the dealership in a timely manner. Gabriel really cares about his customers and it shows in the "extra mile" he is willing to take when you arrive at the dealership. When I bought my vehicle it was muggy out and we were expecting rain the next few days, Gabriel told me to bring my car in for a free wash when the rain subsided. He also has a great sense of humor and was easy to work with. After my lease is up I won't hesitate to work with Gabriel and Route 46 Chrysler Jeep Dodge and Ram for my future lease and buys, and would refer him to my friends and family in a heart beat! Thanks for the awesome first-time experience Gabe!!!

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Fjw18

Jun 15, 2015

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I am so pleased that he is my salesman, he is such a genuine and caring guy with a winning personality.It's like his mission is to please (which he has) he very patiently went over everything about my Jeep until I understood it. Even after the delivery he has made himself available to me just like he said he would. Anyone interested in leasing or purchasing at this dealership MUST ask for Mike. He's the real deal and you won't be disappointed. Adding him to my Christmas list!!

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mikew36

Jun 13, 2015

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Went in there with some really bad debt and Marvin worked with me to get into an awesome Chrysler200. Great service, great people! They got me out of a bad situation and put me into an amazing car

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DONNA055

Jun 12, 2015

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GREAT PLACE TO BUY OR LEASE A CAR . I FELT LIKE FAMILY .MY SALESMAN WAS DEAN VERY NICE GUY . I DO RECOMMEND .THANKS AGAIN DEAN

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rubino44

Jun 10, 2015

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The staff at Route 46 was amazing. I walked in knowing I wanted to get a car but didn't realize I could leave with one the same day! I really wanted the Jeep Grand Cherokee and they were able to make it happen within my budget. Buying a car isn't always the easiest process and they were honest and upfront about everything and I will be recommending them to my whole family.

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Hdiego70

Jun 8, 2015

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Just bought a Honda Accord at 46 Chrysler Jeep Dodge Dealership. Ricardo and Lisa were very professional, friendly and unique. They took care of every little detail, making me feel comfortable and most importantly secure about the investment I was about to make.Defenly I will recommend them both to my friends and family.

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KT43

Jun 8, 2015

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Great staff! My car salesman Michael M was a pleasure to work. I just got a Jeep Compass. He was patient and helpful. It felt as thought I was working with an old friend. Thanks!

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PG-jp15

Jun 4, 2015

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I ventured into the Route 46 dealership in the mid-afternoon of a rainy day after having spent several hours at another dealership, without gain. I was introduced to sales associate Tom McHugh who listened to my story, knew what I wanted, and helped solidify the quick purchase of an on-site vehicle.Tom went beyond the norm, with ease, and had me driving home in a new Jeep Patriot.I was not expecting to make a purchase when entering the showroom; however, they had what I wanted at a fair price and offered a seamless flow in the purchasing process. The vibe was very positive. and the experience much appreciated. A definite recommendation. Thank you.

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sjordan1031

Jun 3, 2015

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Just bought a Jeep Compass at the Route 46 Chrysler Jeep Dodge dealership. RJ was a great help. He took his time and went through everything thoroughly with me to ensure I understood. I would definitely recommend friends and family to them. Thanks for making the process of buying a car easy.

ED

Extremely disappointed

Jun 1, 2015

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Went to this dealership to lease a vehicle. salesperson was just okay. I returned a call from him and the person who took the message told me that she "forgot" who to give the message to the following morning. The salesman never got my message and called several days later to follow up.More important was that I wanted to turn my leased vehicle in at this dealership. I had not leased from them but they were nearby my office. THEY REFUSED to allow me to return the leased vehicle. I explained that I was directed to them by the leasing company Ally Financial and that I would be calling them as this was a huge inconvenience and that the car was due to be returned. I was told "we are independently owner" which was their way of saying touch luck buddy. I spoke to the salesperson this morning and told him that I would NEVER visit his dealership again and that I leased a vehicle from another dealership. Terrible Terrible attitude.

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Jac'sJeep

Jun 1, 2015

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Mi primo Ricardo was the best salesman ever! He was patient, informative and when my pregnant daughter took his chair he was a perfect gentleman. Ricardo made my car deal worth the trip from NY to NJ. I am sending a friend to him in July.

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johntasch

Jun 1, 2015

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Route 46 Jeep provided me a great experience when buying my 2014 Jeep SRT. They were extremely patient and helpful as I decided which vehicle would best suit my needs. Never did they pressure me into making a decision and was more than happy to work with me on pricing to his best ability. I was also trading in my older Jeep and they offered me a very reasonable amount for my trade. I have bought and leased many vehicles over the past few years but this was definitely one of my better experiences. Very happy!

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mmmeel

May 31, 2015

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Salesman was ok. Not that informative on the durango but a salesman from another dealer already explained things so luckily we had some knowledge beforehand. We were looking to buy a new 2015 durango limited but walked out due to Edwins treatment.would not recommend at all

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neveragain

May 30, 2015

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My Salesman Tom McHugh treated me like a gentleman and that's where any good review from me ends, I purchased a used vehicle almost a month ago and have yet to receive my registration (temp plate is expired) because Victor the finance guy "forgot" to sign the paperwork, the same Victor who sold me an extended warranty I didn't want or ask for. If you go there ask for salesman Tom McHugh I promise he's not a sleazebag but if you have to deal with Victor the finance guy run for the hills!!!

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niffer24

May 29, 2015

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I love my jeep. I bought a 2015 Jeep Patriot. All of the work went through Gabriel Dominguez!. He is a great salesman. He is personable, and very friendly. He is not pushy, he is very patient. He is extremely helpful and knowledgeable. He does know his cars! He works with you and towards your wants and needs. If you have any questions he will provide you with an answer and if he does not know the answer he will immediately go and find it. Everyone is very friendly at this dealership and very helpful. If you are in the process or are ready to buy a car, I would highly recommend this dealership. If you are specifically looking for a car in the Dodge, Chrysler, or Jeep category, go right to Gabe!

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dawnster73

May 28, 2015

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Everyone at this dealership was very friendly and helpful. The woman that I dealt with, Lisa Perez, was excellent!! Very knowledgeable, helpful and was able to answer any and all questions I had. It was a wonderful experience overall. I will definitely continue to be a loyal customer.

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Arburdge5

May 26, 2015

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I love my new car! Tom McHugh was my car salesman he was really nice and was not pushy at all. I had a great experience and would recommend this dealership to anyone in the market that's buying a car.

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Shrugged

May 26, 2015

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The pricing of their cars on AutoTrader and Cars.com, do not tell you that the prices are all after a $3000 discount that only applies if you are a recent college graduate and if you have bought a car from them in the last three years, and are turning in that car as a trade in. This is a pretty crumby business practice on their part, and the fact that they don't disclose this information on their product pages is even crumbier.

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PecanPie166

May 25, 2015

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This dealership participates in a form of bait and switch style advertising scheme designed to attract customers to their dealership by regularly advertising cars at $3000 less than the price that they are intending to sell them at. Cars are advertised at this lower price on many internet vehicle search sites, including AutoTrader, Car.com and Edmunds. Their own website also advertises the cars at this lower price with the notation "Final Price" posted immediately below the figure. Once the customer arrives at the dealership they are invited to look for all other cars that might meet their criteria and then taken for a full test drive prior to discussing anything about the price of the advertised car - I was told that it is company policy to refuse to discuss prices until the customer has gone for a test drive. Once you've gone for the test drive and come in to discuss prices the agent then points out to you that the "fine print", posted only on their website and only way at the bottom of the page, states that "Advertised prices reflects Dealer Discounts. $1500 Route 46 Chrysler Jeep Dodge Loyalty Incentive (the primary buyer must have purchased or leased a vehicle from Route 46 Chrysler Jeep Dodge in the last 3 years, and must be using that vehicle as a trade-in), and $1500 Route 46 Chrysler Jeep Dodge Recent College Grad Incentive (the Primary Buyer needs proof that you have graduated from one of the following accredited programs in the last 6 months: accredited 4-Year College/University, Accredited 2-Year College/University, Registered Nursing Degree Program, Accredited Graduate Degree Program)". In other words the advertised price is only available if the customer has both recently purchased a vehicle from this dealership and is trading that vehicle in AND has recently graduated from college. Certainly an uncommon combination of factors that could not be assumed to apply to most customers viewing their advertisements.

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APawlak

May 23, 2015

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We just bought a VW from the most amazing sales guy Edward F Harney... He was professional, helpful, patient and very nice... Sincere and Certified Sales person!! The most amazing sales guy I have ever meet. For anyone looking to purchase a car... Go Directly to Ed!!

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deborah

May 21, 2015

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I was extremley pleased with my experience at Route 46 Chrysler Jeep Dodge. Gabe was my sales person and i will recommend him to my family and friends. He was helpful and got me a great deal on my Jeep Compass.... WHICH I LOVE!!!!! I will go back to him in the future for cars. Thanks again Gabe your the best!

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Droz

May 21, 2015

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Awesome, stress free experience with a very knowledgable sales associate who was friendly and helpful. I would highly recommend this dealership to friends and family.

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S. Canzater

May 21, 2015

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Marvin Belton ( Sales Rep) was amazing help when I went to inquire for an upgrade for my 04 Jeep Grand Cheeroke. Mr. Belton took the time to to explain every question I asked which made me feel extremly comfortable. I look foward to returning!!!!!

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Eddy

May 19, 2015

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Felicia must be the best sales person I have ever dealt with and I've owned a lot of cars,she immediately put me at ease with purchasing a vehicle I must say that there was a lot of professionalism at Route 46 Jeep and Chrysler. I feel the dealership is so lucky to have her.she is a very personable and professional.her and her coworker Edwin are excellent at what they do and they will listen to your needs. I've already recommended this dealership to many of my clients and told them about the best experience I've ever had with purchasing a vehicle.

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wilfin

May 14, 2015

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On May 1, 2015 I contacted Route 46 Chrysler Jeep Dodge and Ram dealership inquiring about a vehicle that I saw on their website. I spoke with a salesperson by the name of Frank Carbone and he stated that the car was still available. After negotiating a price on the vehicle, I asked if the vehicle could be held so that I can have an independent inspection performed since I am an out-of-state buyer. He said no problem, however, I would need to put down a deposit of $1000.00 to show my interest. I said no problem as long as the deposit is refundable if for whatever reason the deal failed to go through. Thereafter, I proceeded with giving him my deposit. On May 6, 2015 the independent inspection was performed by Carchex. I received the report from Carchex on May 7, 2015. I was satisfied with the results so I contacted Frank via text to set up a time to discuss next steps to close the deal. I spoke with Frank the evening of May 7, 2015 and told him that I wanted to proceed with buying the vehicle. I told him that I had financing arrange through my bank but I would consider his dealerships financing if the terms where better. On May 8, 2015 I spoke with Frank and he stated that his dealership was able to match the terms of my bank and that he would proceed to next day air the paperwork for me to sign. He said that I should receive it no later than May 11, 2015. May 11, 2015 arrived and I did not receive the paperwork. I contacted Frank via text and asked him to confirm if the paperwork went out. He replied later in the afternoon on May 11, 2015 via text and stated that he was in training all morning and could not use his phone. He said that he would give me a call within a half hour. Every day since May 11, 2015, Frank has not returned my calls or answered my text messages. I finally sent him a text message on 5/13/2015 and stated that the deal is dead due to his inaction and lack of communication. This is very unprofessional and no consumer should be treated this way.

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JGonzalez

May 12, 2015

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If you currently looking for the best customer service and accommodating staff I suggest you go there!! Go see Ricardo Matienzo!! Not only was he helpful and knowledgable but he was able to get me into a brand new 2015 jeep patriot regardless of my credit history! Ricardo was presented with my situation (which was between a rock and a hard place) and he went above and beyond and he made sure I left the store driving a brand new vehicle!!! Thanks Ricardo!!!!

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surgsurg92

May 9, 2015

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I purchased a Grand Cherokee at the end of January let me start off by saying once they have your signature the dealer could care less about any future calls or converns you might have. Now what really ticked me off is that I was never aware of when I was suppose to bring in my car for an oil change I was never told anything about it I brought my car in about a couple weeks ago complaining about my gears not shifting properly and noticing jumping as I accelerate machanics told me there was nothing wrong... But never thought maybe I need an oil change!!! So I thought to myself called and was told I need an oil change every 3700 miles well thanks i was never informed so I spoke to a Machanic Dan? And all he could tell me is that it's my responsibility how when I was never TOLD!!! So far this dealership is unprofessional from the dealers to the machanics to the receptionists. I don't recommended this place what's so ever. Don't be fooled when they tell you if you buy your car here you get lifetime oil changes. Augh I regret this place.

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maggiem1517

May 7, 2015

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My experience at this dealership was the BEST! Ed Harney was such a terrific person and really helped me out. He was really thoughtful and made sure that I was completely comfortable with the car and made sure I was happy with it before finalizing the paperwork. Thanks to him I was able to buy an awesome 2015 chrysler 200. I would definitely go back to this dealership!

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jdrn3594

Apr 30, 2015

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I am happy to say that I just leased my second Limited Jeep Grand Cherokee! My salesperson was Mike Mangano who was professional and worked hard to work out a great lease offer along with Jim Johnson. This is my second time leasing with this dealership and each time they have gone above and beyond to meet my needs. I would recommend this dealership and salesperson Mike Mangano to anyone interested in purchasing a Jeep vehicle.

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Fzappella

Apr 29, 2015

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this is the most exciting day as I am here buying my very first new car. As I walked through the door the car of my dreams was right there in front of me a gorgeous 2015 Dodge Dart rally's edition in the most beautiful color I have ever seen a car in my entire young life. So with a little assistance from the dealer Ricardo and his manager and my uncle who brought me here as he has purchased many of his cars from this dealership, I was able to take this dream car home in just a few short hours so now I am leaving with the very car that screamed at me upon entering rte 46 Dodge " TAKE ME HOME" " PLEASE TAKE ME HOME".

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C. Desiderio

Apr 28, 2015

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Let me start off by saying WOW! PLEASE READ! So I was looking for a particular car that I found through the website autotrader. When I called the dealership to ask if it was still available. The associate told me they sold the vehicle. So disappointed, I kept looking. Several days later I received an email stating that the vehicle I inquired about was actually still on the lot this WHOLE time. Well I decided to go check it out and I was surprised to find it on the lot. I spoke with the special finance manager Edwin Sarita and took it out for a test drive. The first thing I noticed was a decent sized dent on the front bumper and scratches throughout the exterior of the vehicle. Sarita told me I could "pop the dent out" and that it was "no big deal."Still really believing I could work out a deal I sat down with Sarita. Sarita then told me the price of the vehicle I saw online was not the real price. The online price was the discounted price and I didn't meet those discounts. Sarita then told me the real price was $4,190 over the listed online price and that was still not including document fees and taxes. Not only was this vehicle unfit to be sold in my opinion as a Certified Dodge but it was now $4,000 more expensive! I simply could not believe this. After going back and forth with Sarita I asked for the manager.I then spoke with the manager who didn't seem like he even had five minutes to take out of his day to speak with me. The manager stated that there was a disclaimer on the BOTTOM of website page that it was a discounted price and only applied if I was a registered nurse or received a degree in the past 6 months only. After stating my disappointment of my entire experience at his dealership. The manager stated he would sell it as the price listed on the website. I was surprised and relieved. We SHOOK on it! Then ten minutes later they told me the SAME price as before, the $4000 price over the online one. At this point I was done. The games and hidden fees this dealership was trying to pass off became too much for me. I walked out so stressed and pissed off. Maybe it was just these sales people but I would never come back or recommend this dealership to anyone.

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Tmm123

Apr 28, 2015

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Just purchased a 2014 Jeep Compass and our sales person, Mike Mangano, couldn't have given us better service. He worked with us endlessly until we were satisfied with our price and didn't stop until we walked out happy. If you go to this dealership, go to Mike! Couldn't have walked out happier.

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MSW1984

Apr 27, 2015

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Purchased a certified pre- owned jeep. Our sales consultant, Mike Mangano was wonderful. He is honest and forthright, not pushy, attentive to and respectful of our needs in a vehicle, negotiated a fair price and was very courteous. We had a very comfortable buying experience. Thank you Mike.Maxine and Jack

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laceyalagia17

Apr 22, 2015

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I can't say enough about my experience at this place! Mike Mangano was absolutely amazing and very knowledgable. He did not act like a typical car salesman and wasn't pushy at all. I told him everything I was looking for and how much I wanted to pay and he made it happen. I walked out with a Jeep that same day! I love it and I will recommend this place and Mike Mangano to everyone!

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D. Walker

Apr 17, 2015

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I was in the process of looking for a great deal on a Jeep Cherokee truck for awhile, when I was recommended to Chryler & Jeep on Rt.46 East. The salesman there, Mike Mangano.. Was amazing with help!! He was very professional and put in extreme effort to make sure I got exactly what I wanted. This salesman was on point and also made sure that I was given the best deal possible, felt like an older brother looking out for his little sister. I received an amazing deal on a 2015 Jeep Cherokee, Limited ( Fully Loaded ) and most definitely.. Look to continue doing business with this company in the future.

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Josey

Apr 17, 2015

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Just wanted to say to anyone who is car shopping avoid Route 46 Chrysler Jeep Dodge like the plague. Whether you are buying, leasing or getting service they somehow manage to make it an horribly painful experience. A 2 hour service job turned into 4 1/2 hours of waiting. By the time it was finally ready, I just wanted to get out of there. They said they had to do a test drive, I said no, you don't need to test, I need to go, they insisted, "we are just taking it around the block". Well, it took him 30 minutes and a 1/4 tank of my gas to "go around the block" .This place is the absolute worst. Don't get me wrong I absolutely LOVE my Jeep, get one anyplace but here if you value your time.

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Hellokit

Apr 16, 2015

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I walked in overwhelmed, anxious and nervous. Being a woman I thought I couldn't purchase a new car on my own. The experience was awesome!! My dealer, Marvin Belton provided me with great customer service. He was experienced and supportive. I drove out with the truck of my dreams. Thank you soooo much Rt. 46. I cannot even sleep; keep peeking outside at my vehicle. I would recommend this dealership hands down!!!

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LeslieM

Apr 12, 2015

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The young man who helped me was very courteous, professional and knowledgeable about the vehicle I decided to go with. He was patient and relaxed during our time together. Never once did he put any pressure on me to make the sale. The sales manager was accomodating for my situation of turning in a used car. After shopping a few other car brands, I ended up back at Jeep with the vehicle I originally wanted. The sales team located the color I wanted and brought it in.I am pleased with the whole process and overjoyed with the outcome. Thank you.

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Angel

Apr 9, 2015

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I financed a 2015 jeep Cherokee about a month ago and it is still a horrible experience. My vehicle turned out to be a lemon, the check engine light turned on a week into me driving it. The dealer is now on the 4th attempt to fix it and no luck. I've expressed my dissatisfaction and concern to the employees, managers and even cooperate but the companies lack of interest to keep customer satisfaction has simply ignored my concerns. They do not want to honor my rights to decline this vehicle and keep giving me the run arounds. At this point, they have left me no choice but to contact a lawyer. Do not recommend this dealer to not even my worst enemies.

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PC

Apr 8, 2015

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Do yourself a favor and check out this dealership if you're in the market for a new car. This was my second time working with Gabe and I honestly wouldn't go anywhere else. Thanks again!

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SteveH

Apr 8, 2015

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IT was a pleasure working with Bob Vanway. Bob is an asset for Route 46 Chrysler Jeep Dodge RAM. We had with us our son who is very inquisitive and very active. Bob treated our son like his own with patience of a saint. Bob worked sincerely tirelessly and completely honestly with us. We highly recommend Bob for any customer to deal with an get what they need without the usual salesman pushing and trying everything just for the sale. Bob will treat you like family, listen to your needs, and help you the best way possible. My wife wants to get a Ranger and we will do that sometime within the next year and we will be dealing with Bob once again. I will also like to mention the woman that is at the front desk which I believe her name is Maria. Maria is my 5 year old son's favorite. He was asking her for things an she accommodated him to his every request, what a sweetheart!!!!

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Russ45

Apr 5, 2015

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I was shopping for a new Jeep Wrangler Unlimited for quite a while before I was driving by one day and decided to stop by this dealer to see what they can offer me. Now I live in Edison so this dealer was a bit out of my way, however I'm very glad I discovered it!First impression: this jeep/dodge/ram/Chrystler store is much nicer than every other like store I've visited when shopping for my Wrangler. Great open floor plan, very clean, new and upscale look. Sales process: Pedro Pena was luckily available to assist, I told him exactly what I was looking for and within minutes he was able to offer me a significantly better deal and find the exact vehicle I was looking for! They did not have it on the lot however within 2 days they acquired it and it was ready for me to take home. Pedro even came on his day off to deliver the vehicle to me. From my long experience of leasing cars such as Mercedes, BMW, Acura, nissan, mazda I've never met a sales professional as understanding, friendly, professional and dedicated to his customers as Pedro is.So do yourself a favor, save time, money and frustration which usually comes with car shopping and come straight to this dealer and ask for Pedro Pena.-Ruslan Leksin

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quazzy

Mar 26, 2015

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Frank was great. I went serval times each time I went there he made me more comfortable. Beside me going looking broke he still walked up & greeted me. Thanks Frank I look forward to doing more business with you.

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sheba

Mar 26, 2015

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Great first experience at this dealership. Gave me a great deal on a great vehicle. Extremely satisfied with my trade in value. Edwin and Arlennys went out of their way to make everything possible to complete my expectations. Thanks

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Steve

Mar 26, 2015

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Picked up a vehicle within a month had a defect that required service for over a month on a brand new jeep. Customer service is horrible, and the 100% satisfaction statement by the owner is a myth. I contacted that line 5 times with no reaponse. All the hype is to get your money and send you out. Service center by far the worse I have ever dealt with. Never ever going to do business with this company again

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jbs0301

Mar 26, 2015

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I had a great experience working with Arlennys Acevedo - she was professional and always listened to what we were looking for . We purchased a Jeep Cherekee and she made our experience wonderful. We left the dealership happy , she has called us to see how things are going with the new Jeep. Great custumer service!!!!

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bigsrich

Mar 23, 2015

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Great first experience at this dealership. Gave me a great deal on a great vehicle. Extremely satisfied with my trade in value. Mike went out of his way to make everything possible to complete my expectations. Thanks

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Elroy

Mar 23, 2015

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I am skeptical by nature of Sales people and Mechanics, so I was pleasantly surprised from my phone conversations and then initial meeting with Adam. This guy is honest, friendly and no BSing. Other than my house this was the best single transaction I have made. Thank you Adam. I will send everyone I know to this guy!!! I still don't trust sales people, but I trust Adam.

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Kmonz

Mar 23, 2015

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Very good experience couldn't be happier with the car. Lisa did a great job I recommend this dealership to anyone in the market to buy a new or used car

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Alexmich1

Mar 20, 2015

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Stopped by this dealership to finally take my chances in seeing if they could help me purchase a vehicle. With my credit not being good at all I was expecting maybe something pre owned just to get me back and forth to work. I dealt with a woman named Lisa. She was very helpfully. She literally contacted several different banks to get me approved and with a good interest rate. And check this !!! I ended up walking out with a brand new chrysler 2015. 200s model fully loaded. Love it. I can't believe she was able to help me get this vehicle and I would recommend this dealership to anyone. Btw she also gave me free oil changes for life of the vehicle. !!!!!!

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Lovebug618

Mar 20, 2015

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Felicia Casale was very helpful. Prior to going to Chrysler, Jeep , Dodge I was struggling to find a dealer who could help me get an auto loan with my bad credit. Luckily I called that dealer and was scheduled an appointment the very next day. She helped me find my affordable Honda Civic in my price range. I am 100% satisfied with my new "used" car. I wouldn't have chosen a better finance manager than Felicia, that dealer should be proud! I look forward to coming back in a year or so and refinancing. Thank you Chrysler,Jeep,dodge !!!

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Lp123

Mar 20, 2015

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I came in with not great credit, and a desperate need for a car. I was able to get into a 2014 Dodge Avenger and drive off of the lot. Gabe was a great help and made my purchasing needs and answering all of my questions a complete breeze. I wouldn't dream of going anywhere else for my car needs when the Route 46 family takes care of it all. Thanks a million.

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Newnew

Mar 20, 2015

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Service was great! Felicia is very professional and easy to work with. Amazing experience! Recommend to anyone who needs to buy a car. Truly care about your needs first

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moenofal

Mar 19, 2015

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Excellent customer service best experience I've ever had at a dealership will recommend family and friends to come to this dealer Felicia casale was the best person to deal with deff will come back again

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Samaa

Mar 19, 2015

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honestly Felicia is one of the best people to buy a car from. As you all know shopping for a car can be super hectic but thanks to Felicia it wasn't. She was super helpful, friendly and definitely makes you comfortable in buying the car!! She's awesome. I bought a car and next month going back to get my husband a new car from the same dealer and the same person.. Felicia!! Definitely a place to check out if needing to buy a car!!! Good luck

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Sandra

Mar 19, 2015

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Felicia casale is deff the go to person she is amazing and did a wonderful job finding me a car and staying within my budget. She made the whole car buying experience great and easy. Will be referring all my friends and family to her!

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TD

Mar 19, 2015

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I found out about this dealership towards the beginning of this month online. It was a spur of the moment walk in and this is the first time I have gone car shopping for myself. Upon arrival i was greeted with a welcoming smile from the receptionist and then was approached by felicia casale who Handled the whole process. I was there to see my options on a Jeep Cherokee and she was extremely polite and EXTREMELY patient with me. She spent all day helping me find the PERFECT car for me. I have nothing but positive things to say not only from my buying experience but from the professionalism from all Especially Felicia Casale. Definitely recommend this dealership!

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Ashleex426

Mar 19, 2015

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Lisa Perez changed our lives tremendously. She was able to get us into the truck of our dreams very easily. She is an absolute professional at what she does!!! Even if you think you may not be able to get the vehicle that you really want...just try it with LISA PEREZ, she will not disappoint!!!

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Erik

Mar 18, 2015

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It was an excellent experience at the dealership from the moment we walked in. Mike was extremely friendly, helpful, and did not put pressure on us like some car salesmen. I would not hesitate to recommend this dealership and Mike to any friend or family member. Thank you!

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akakillacal

Mar 17, 2015

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From the moment I walked in the doors until the time I left with my new car, I felt like I meant something. If you're looking for a new or used car, THIS is where you need to go. Awesome customer service.

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echvasta

Mar 17, 2015

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Tom McHough was very friently and listened to what we wanted. He worked hard to get us a good deal. We got what we wanted for the price we wanted to pay. Everyone at the dealership were friendly and listened to our needs and did not push us into anything we did not want.

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HalB2774

Mar 17, 2015

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I will never buy Dodge/Jeep/Chrysler because of this dealership again, I have had so many terrible experiences with trust and quality. I own a Charger that needed some work done to it (out of warranty), the service associate is giving me all these prices on the work that needed to be done. The rep walks away and her colleague sitting next to her calls me over and proceeds to tell me that she is making up prices and that none of the quotes she gave me were correct. At first I was in total shock and really didn't know what to say, I left and promised never to return for service at this dealer again. My next mistake was letting my wife convince me to lease a 2012 Jeep Cherokee from this dealer (to make her happy I gave in), the lease was for 3 years and we had free oil changes included. That was the only reason I came back, any other work that the car needed I brought to my own mechanic. The lease had just expired in January of 2015 and it was time to make a decision on whether or not to keep the car. My wife loved the car and we decided it was worth keeping, on my contract the buyout price was 22k. The salesman comes to me with a price of 25k that I would be financing, prior to going there I did my homework and reached out to my buddy that works for Audi. He clearly states that the dealer CANNOT charge me more than what is on the contract (22k), when I questioned the additional 3k I was told "the dealer needs to make money off the deal". When I told the sales rep that what they were doing was illegal he told me absolutely not. When I gave him examples of dealers being fined for doing this it still didn't matter. Then to add insult to injury they quote me an interest rate of 3.50%, proceeds to tell me that they checked with several banks and that was the best rate they could get. I leave never to return and call the same bank the car was leased through and they were nice enough to give me a rate of 3.10%. Here I was told that they couldn't get a better rate than 3.50%. I have never done something like this before, but the human being in me doesn't want anymore hardworking customers to get ripped off by these people. I will still buy American it just won't be a Mopar, too bad I have owned 5 in my life. Walk away from this dealership. TRUST ME!

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Rfrankel84

Mar 17, 2015

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Never had an easier experience buying a cajogjly recommended! Got a great price any questions I had were handled quickly and completely, I will certainly be leasing from here again

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Mkosut

Mar 14, 2015

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Tom McHugh was very friendly and professional. He worked hard to make buying the Lexus I wanted possible within my budget, even coming in on his day off. This is the second car my family has bought from this dealership, and it won't be our last. They really care about their customer service and professionalism.

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Michelle

Mar 12, 2015

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Thank you, Gabriel for such an easy car leasing experience! I knew I wanted to lease a Jeep Cherokee, but wasn't sure which model I wanted. I told Gabriel all the features I wanted and he found the exact car for me and for a great price! I love my new car and I highly recommend this dealership! Great customer service:)

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lstcharles

Mar 11, 2015

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I had an unplanned need to have to buy a car. I did very little research on the type of car I was interested in. I only had a price in mind. I was given the pleasure to work with Gabe, who listened to my story and was super understanding to my situation and needs for the type of car I was looking for. He quickly pointed me in the direction of the cars he felt would best suit my wants and price instead of showing me cars that were out of my league or needs. I quickly settled on a dodge dart and the whole process was done VERY quickly. The shortest and least painful car dealership experience I have ever encountered. Gabe was very nice, polite and extremely professional. And when it came time to signing all of the paper work, I worked with Matt who was also super personable and explained everything without making my head spin. Again, a very painless and QUICK process.

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LindaEddie

Mar 9, 2015

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We bought a Jeep Wrangler this weekend and we love it! Our salesman was Mike Mangano and he was great! It was like hanging out with a friend for the afternoon. He did not pressure us at all and we drove off with exactly what we wanted. I joked with him that he actually did make buying a car fun aaaand easy...lol! It's really true :) Thanks Mike!! Linda & Eddie

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veronicadi

Mar 5, 2015

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I recently leased a jeep through Marvin. He was GREAT. He didn't try to pressure me into anything, and gave me a really great deal! I would highly recommend this dealership above all else in the area Go see Marvin!!!

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arebozo

Mar 5, 2015

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Just bought a new Jeep Grand Cherokee and I absolutely love it. I worked with Pedro, who did everything in his power to do what works best for me. He was very helpful and had the patience to explain in detail any questions I had. I highly recommend not only Pedro as a salesman, but the dealership as well.

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Bwoman

Mar 5, 2015

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I drove a long way to buy a car after going to dodge Of Paramus .the little falls store was great all sales people are adults not kids I flet like the sales people at Paramus were inexperience .

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Lizk

Mar 2, 2015

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Bait and switch, sarcastic comments to me on the phone... you send me away with a car then say i have to come back so you can take off accessories even though I have paperwork Different from yours! Did you doctor it up while I was gone? Frank Esposito, you are a bad person.

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Phil

Mar 2, 2015

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The car buying process is never easy and can become quite the hassle taking up time and patience. Pedro Pena took that process and simplified it as well as he could have. He was straight forward and very helpful in assisting me to determine which vehicle would work the best for my situation. I am very happy with my new JEEP and hope to deal with Pedro again when the time comes to replace it. -Phil V.

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MRahman82

Feb 27, 2015

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I bought my 2014 Grand Caravan SE/AVP from Rt 46 CJD in February 2015. I was assisted by Tom, who was very courteous, patient, and organized. And he was not pushy at all - that's what I liked the most. He followed up everything with us, the overall car buying experience was smooth. Asking price was reasonable, and settled price was good, we left as happy camper. I would certainly recommend the dealership to all my friends and family.

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Johnnyt

Feb 27, 2015

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We were blessed to be assisted by Felicia Casale. From the first time we talked with her she was very kind and caring. She actually made us feel like a family member. Felicia listened to us an expressed a genuine concern to put us in in a t car that we really needed. Her expierence and patience along with her bright personality made this process truly rewarding. We positively would send our friends and family to her. Thank you so much!

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JazzyJ

Feb 25, 2015

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This was one of the best and most memorable experiences I've ever had purchasing my new jeep! My salesman Tom McHugh was the best! He was extremely knowledgeable and helpful. He took the time to get my the best deal possible but also made me feel like family. Not only did he take the time to acknowledge me as a person and not just a buyer but he also took the time and taught me about all the features in my vehicle that I wouldn't know (I'm not too "tech savvy")! Great person and employee to have! Thanks for your time Tom! Definately reccomend family and friends to come purchase from you!

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glogo0818

Feb 24, 2015

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mike our salesperson was very good. He was very funny and patient especially with kids there. He answered all the questions my wife and I had. Very knowledgable. Great personality, gave us best price he could which worked for us. Would definitely recommend mike and the dealership. Thanks

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Latorres

Feb 24, 2015

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I had the pleasure of dealing with Marvin. He is by far the most diligent car sale person I have ever dealt with. He knew what he was talking about. I felt as he has been the most truthful sales person.

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NewMom

Feb 24, 2015

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We needed to lease a car quickly since we had a newborn at home. Pedro was great he made the process fast and efficient for us.

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Tellmeurs

Feb 23, 2015

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If you're planning to get your next car from Route 46 Chrysler Jeep Dodge, ask for Pedro Pena. From the Start to the End this was the best experience I have had buying a car. I dealt with another salesman here before and he was rude and unprofessional. He didnt care about the customers needs at all, But Pedro was on top of everything,extremely patient and super helpful.I was able to get my dream car at a great price. Great salesman and Great car buying experience all around.

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MZF

Feb 21, 2015

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Tom McHugh was a great salesman to work with. He was professional, patient and helpful. Tom made the entire process enjoyable and made it possible for me to purchase a car that I knew I would be very happy with. I would absolutely recommend Tom to family and friends. Thank you to Tom (and his manager) for a great experience!

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dmsnyy2atgmail.com

Feb 20, 2015

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Adam was extremely helpful and made sure I was happy with my purchase. He made the entire process enjoyable and I now have the vehicle I always wanted. I will absolutely recommend him to my family and friends.

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charliec

Feb 18, 2015

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Bait and switch! Went in to test drive a Jeep Wrangler that I found on their website. After the drive, the salesman explained that the car was actually $3000 more than what was listed on their website due to some bogus 'rebates' that I didn't qualify for. Of course, this was buried in paragraphs of small print at the bottom of the listing with no indication anywhere else.I asked the salesman how that's not a scam, to which he replied "it's right there in the paper you brought in!". Extremely rude; avoid this slimy dealership.

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Yannitiro

Feb 18, 2015

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Felicia and Edwin were very accommodating, patient, and helpful. They made everything possible during the process and helped me find the perfect car within my budget. They were very professional and offered excellent customer service.

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StephieD

Feb 16, 2015

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I was very pleased with the price, professionalism, and the vehicle I purchased from Route 46 Chrysler Jeep Dodge. Andy was a great salesman. I will definitely return when it's time to purchase another car.

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jalejandro

Feb 15, 2015

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If you're planning to get your next car from this place, ask for Ricardo Matienzo. In one quick day, I walked in, toured their lots to find the exact model I wanted, made an awesome deal and drove home in a new car. It doesn't get any easier or better than this. Thanks, Ricardo!

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erv

Feb 14, 2015

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the sale representative was very friendly and helped us a lot to get the car we really wanted form the best price :) he worked so hard for the credit and bank to get the best rates

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Marjorie

Feb 12, 2015

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It was recommended that I speak to Mike Mangano because I was thinking of switching cars and was considering a jeep. Mike was welcoming, well informed and made the experience as stress free as possible. He was well-versed in the differences amongst the vehicles I was considering and helped me choose the one that checked off as many of my "must haves" within the suv size and price range I wanted to stick to. Changing cars was a seamless process and I was able to drive my new car out of the lot the same day! I have to thank him for staying well over the end of his work day to make sure that I was feeling satisfied with the vehicle and comfortable in the drivers seat. I went from a Mini Cooper to a Jeep Compass and if felt huge! Mike made sure I felt secure and ready to drive off the lot. I cannot praise Mike and the dealership enough. I highly recommend the dealership, but ask for Mike Mangano if you want to be treated like an informed, respected and fairly treated customer. The gift bag also made me feel very special! Loved the entire experience!!!!

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mmorel9

Feb 12, 2015

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I went in on January 24, 2015 and leased a 2015 Jeep Compass. My salesman Pedro Pena gave me a great sales experience. He helped me get the best for my trade in and got me into the car the best suited me and my family.

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B.stewart93

Feb 5, 2015

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Felicia made it an easy and fun process throughout it all. Was glad to have such a relaxed dealer to help me find the best price for my vehicle!

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Pugs

Jan 31, 2015

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Adam made the buying process a breeze. He was very professional and knowledgeable. There was no sales pressure and made the buying process very quick and he made sure I got exactly what I was looking for in my new Jeep.

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New Jeep

Jan 29, 2015

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Stopped by the Route 46 Jeep dealer because of the positive reviews I read on this site. Everyone i met stressed how important customer service is to their dealiership and it definitely seems true. I ended up purchasing a Grand Cherokee at 8pm and was driving it home at 930 (I'm kind of an impulse shopper...). My salesman was Rich and through our conversations found out that he was relatively new to the job. Rich was great and was able to relate to me, my style and my needs. He didn't come off as a total "salesman" trying to push me into a sale. I actually test drove the Wrangler as well and he was more than accommodating. During the buying process his manager James was involved and he was great to deal with too. Aside from the initial price they threw at me (i guess they need to try to make as much money as they can), i would say the whole process was hastle free and enjoyable. I purchase and hold my cars for a long time, one reason being that I hate the whole car buying process. The experience at Route 46 Jeep may have changed my thinking a little bit.Rich has been great and followed up with me a few times, as well as others from the dealer and the service center. I would definitely recommend this dealership to a friend.

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donaldseok

Jan 27, 2015

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I walked into the dealership really just looking to check out one of the cars I've had my eyes on for a while now. I was already locked into a five year finance though and didn't really see any hope in getting out of it but Rich helped me out and got me into a Dodge Charger, fully loaded for a really amazing price. My monthly payment stayed the same and I didn't have to throw my entire bank account all out. It was great, I honestly could not be more satisfied with my decision to work with Route 46 Chrysler Jeep Dodge, they were great and will most definitely see me again.

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emoul3531

Jan 27, 2015

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Went there with a car in mind checked it out everyone was very helpful. Good price got financed and it didn't take all day. I will definitely go back for my next car.

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ZAC

Jan 26, 2015

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Came in to service my 2012 Jeep Grand Cherokee and sparked up a conversation with Gabriel Dominguez. Not knowing that he was a salesman. We just started talking about the new jeep wrangler. I had some doubts about the ride ect. Gabriel said I needed to test drive it before I checked off my list. At this point I realized I was dealing with a salesman, i made it clear that i wasn't buying right now. Gabriel didn't make me feel obligated at all. We went for a test ride and lets just say I loved it! Went home that afternoon after being well informed of the Jeep Wrangler. I talked it over with my Wife and we decided to go for another test ride with Gabriel. Again loved the Wrangler. Wife not so much, she liked it but thought it was a short term fun vehicle. ( I was looking for a long term vehicle, you see I fall in love with my Jeeps) Now I had my 2012 Jeep Cherokee and Loved loved loved it. So I knew I liked the Grand Cherokee. So Gabriel and I went onto the lot and found the one. The whole experience from the beginning to end was excellent! My wife and I ended up leaving with a 2015 Jeep Grand Cherokee Limited and I'm still smiling. Just want to say go see Gabriel Dominguez for you next vehicle purchase. He won't steer you wrong.Happy Trails,ZAC

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miguel

Jan 22, 2015

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We went to trade in a car and he got us a very good deal we bought the car we wanted overall great experience we highly recommend Edwin Sarita

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Playapaul

Jan 22, 2015

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I am always weary of purchasing a car. It never seems to be a stress free experience. I am really glad I found Adam Solomon. He helped renew my faith in car dealers. He seemed to really care about my needs. He was able to find me a vehicle that really fit my needs and stayed within my budget. Would definitely recommend to anyone looking for a compassionate knowledgable salesman.

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vanbench19

Jan 17, 2015

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Salesman Ricardo made everything happen in a timely manner. A true professional. Thanks so much. We will definitely come back and recommend this dealership to everyone

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deanm11

Jan 17, 2015

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I was in the market for a very basic Dodge Grand Caravan AVP. I came in because they had good stock on colors I was interested in. I ended up getting a great price and had a great buying experience. I knew what I wanted but even considering that, it was a quick and pleasant process. Bill treated us so well and got us everything we needed. The newer showroom is beautiful too. My best buying experience yet (bought over 10 new cars)

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Debkarp

Jan 15, 2015

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Bought my car here couple months ago. Lisa made my car buying so quick and easy !! She I would recommend her service to anyone !! Very nice, down to earth and trust worthy. Glad I found her. Also I am super happy with my purchase of my Durango. It's abs beautiful ! One more meantioned is Danny from service. Super nice and honest guy !

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Jay

Jan 14, 2015

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I was interested in trading out of my old car and getting into my new ford truck,when I made my way down to the dealership my sales lady Arlennys was really concerned and extremely helpful. she helped me out a lot and made my experience at the dealership one to remember. I am extremely satisfied with my purchase and I will definitely be referring all of my friends and family to my sales lady Arlennys she was great.Thank you

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dg422

Jan 13, 2015

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I am writing to express my extreme displeasure with the unprofessional and deceptive actions of this dealership. The first time I visited the dealership was on December 26th. 2014 and left with nothing other than a $25 gas card for my inconvenience." Today (1/10) I visited the dealership for the second time with the hopes of test driving and ultimately purchasing a pre-owned vehicle. Much to my dismay, this did not occur. On December 26th, I called with regards to a 2013 Ford Escape that was listed online at under five thousand dollars. To do my due diligence, as I had a feeling that this price was too good to be true, I called the dealership early that morning to confirm. I spoke to one of the employees (whose name I cannot recall at this time) who confirmed that the car was indeed in stock and that the price I saw on the internet was correct--he even repeated the posted price to me. I told the representative that I would come in that day to see the car, and he gave me the names of two people to speak to when I arrived. When I got the dealership later that same day, I was introduced a sales people who was immediately up front and told me that the price that had been quoted to me was, in fact, incorrect. A manager was summoned and I was offered a gas card for my inconvenience."Yesterday, I called the same salesperson and gave him the information for another vehicle, a 2007 Jeep Patriot Sport that I had seen online. I was told that it was at a different location, but he would have it brought over to this location for me to test drive. I told him that I would be there after eleven Saturday morning (1/10). When I arrived at about three oclock in the afternoon, I saw the salesman with a customer. He came over to greet me, telling me that the car was on its way and would arrive in about five minutes. I then waited for at least a half hour while he finished with the customer. At that point I was told that the car did not pass the safety check and could not be brought over. How is it that this information would not be known, and would only be told to me more than twenty four hours after my initial contact when I had traveled all the way from New York? And all this to leave with nothing I am terribly disappointed by these two situations that could have been easily avoided. I wasted a great deal of time and money on tolls, gas and even a ZipCar that I will not get back--close to one hundred dollars out of my pocket--to get to the dealership. And in those two trips, I never even looked at a single car. I had gone with every intention to buy a car, walking in with my own financing, but instead sat in a chair and spoke to only one or two representatives. They have lost a potential customer, as I will no longer consider this dealership for my previously owned vehicle purchase. Hopefully those reading this review of your dealership will perhaps prevent other potential customers from facing the same inexcusable situations that I have.

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Jmt75

Jan 12, 2015

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I had the best buying experience ever at Rt 46 the salesman, Mike Mangano, was informative and easy to deal with. I would recommend anyone interested in buying a new vehicle to start here first. Very happy with my 2014 Jeep Cherokee and would also highly recommend it too.

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Meesh

Jan 12, 2015

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Adam went above and beyond with our millions of questions and more questions and back-and-forth. He helped us to be sure we got the best deal and we felt very comfortable.

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deannasings

Jan 11, 2015

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Adam completely made the difference in me purchasing my vehicle. He made me feel comfortable and educated in my purchase. I did not feel pressured and actually felt like I was getting the best deal possible. He was hands down the #1 reason I made my purchase! Highly recommended!

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Mischa

Jan 10, 2015

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When my husband and I were shopping in different dealerships for a new car it turned into a daunting task with pushy salespeople who didn't seem to truly care about the particular needs of our family until we met Adam. He eased our minds and made us feel comfortable and that we were truly getting the BEST deal. Never once did we feel rushed or pressured into making a purchase. He maintained eye contact and spoke to BOTH my husband and I as opposed to the other dealership salesmen that only listened and interacted with my husband. He took the time to explain everything about the vehicle we wanted as well as the add on option packages. He offered reasons why the vehicle we were looking at would be ideal and pointed out and explained useful options that I had not thought about before. He exhibits confidence and knowledge about the industry and we would recommend his sales expertise to anyone who is in search of the best vehicle. I would send my own mother in to buy a car from him! We will definitely continue to buy our future vehicles through Adam. A+ experience!

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tmobile11

Jan 10, 2015

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I walked into this dealership expecting same old hassle and abuse. What a pleasant surprise!!!!!I told bill murillo how much i want to pay and it took him less than 2 minutes to get the price that i wanted. He didn't push me to buy any options or extended warranty. He is a straight forward and honest salesman. I am going to recommend all my friends to buy from him. This is my 7th car and car buying experience ever. Thank you and keep up the good work bill.

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Marklewis75

Jan 9, 2015

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Adam is a phenomenal salesman. I never felt like I was being pushed into something that I wasn't ready for. He took really good care of myself and my wife and that is why I will definitely recommend Adam and this dealership.

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Mich701

Jan 9, 2015

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I was looking for a reliable new car that would be safe for my daughter to drive. Adam Solomon was the man that educated me on exactly what I wanted in my car. He was extremely patient with me and walked me through every feature in my car. I left feeling like he truly cared about what I wanted and about the safety of my family. He made my car buying experience a real pleasure and I am so thankful he was there the day I needed a car.

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wilson

Jan 9, 2015

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Adam is an exceptional sales person . He is very customer service oriented and knowledgeable of the customer's needs . I have always had great dealings when purchasing our cars and always recommend him to my friends and family .

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Jalyn

Jan 9, 2015

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Adam was very friendly and easygoing. He made me feel like we were family and that he had my best interest. A real honest/ genuine guy.

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jay

Jan 9, 2015

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Adam makes the whole buying experience pleasant and easy. He's professional, friendly and very knowledgable. He is definitely The man to see when it's time to buy.

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JennaD226

Jan 9, 2015

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Adam Solomon is an honest, friendly, and helpful salesman. He is dedicated to his customers and will go above and beyond to find you the car of your dreams!!!

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Bubbleboy201

Jan 8, 2015

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Just got a new cheerokee. My salesman bill made it easy and painless. Got the deal I wanted and he showed me a car I love. Would definitely recommend bill and his staff.

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KristaVoorhis

Jan 7, 2015

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Did quite a bit of research and shopping around prior to returning to Rt. 46 Chrysler Jeep Dodge. Worked with Mike Mangano to find a deal that fit my budget and lifestyle. Mike's hard work and excellent deal brought me back to Jeep from over 12 years with Honda, and I couldn't be happier. Before I drove off of the lot in a brand new Jeep Compass, Mike took me through all of the exciting features of the new vehicle, making sure that I was comfortable. Excellent service by a dedicated professional. Highly recommend!

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rayso52378

Jan 7, 2015

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My wife and I found a 2015 Jeep Grand Cherokee through truecar.com which led us to this dealership. We walked in, showed them our truecar certificate and we were assisted by Bill M. We were actually skeptic to see if they will honor our truecar certificate and was already expecting a bit of haggling, but our sales rep, Bill M explained to us how truecar works and told us that price on our truecar certificate is the price we pay (which is a few thousand less). There was no price haggling at all which was a very refreshing car buying experience. It took us longer to fill out the paperwork than to agree on the price of the vehicle. Go see Bill M when you visit this dealership. Highly recommended!

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cpast

Jan 6, 2015

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Marvin Belton is a great salesman he was professional and made everything very easy he helped my friend get a new/used car. Frank in finance is great also.

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Dodgedayafternoon

Jan 5, 2015

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Got my dream car at a great price. The salesman I dealt with, Marvin was very professional and made the whole process very easy. He even stayed past closing to make sure I'd be able to drive my car home that night. Great car buying experience all around.

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Darek

Jan 3, 2015

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I had such a great experience from the beginning to the end leasing my first Jeep. Mike Mangano really helped me understand the process behind leasing the vehicle and he was very thorough about what the vehicle has to offer. I was thrilled driving out of the lot knowing I made a great deal! I would highly recommend this dealership and thanks again Mike for your professional work!

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arnaldo809

Jan 1, 2015

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Outstanding experiences great when you go look for lisa.m.perez she will get u a car no matter what credit you have trust me

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ramon

Jan 1, 2015

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Very satisfied with purchase. Very friendly and helpful. Great customer service. And customer care from Lisa Perez. Ask for Lisa. You will not be disappointed.

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Alma

Dec 31, 2014

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I went for my very first car and I can't imagine a better experience. Efrain was like a friend, giving me helpful advice and offering the best options for me. I was excited when I went in, and I left excited in my new car! Thank you for such professional and generous service.

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Priya

Dec 30, 2014

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We visited the showroom from LI driving 60 miles, after looking at internet price and reconfirming the price over the phone. To our surprise, selling price was 5K higher than the internet listing price. Jason, the manager was not curteous enough to even acknowledge the price difference and instead he was very rude and blunt. I will never recommend this showroom for the fake price listing to bring the crowd in.

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Vince O

Dec 30, 2014

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After waiting 40 minutes to test drive a car on the lot, a new muscle car pulled in and after drawing a crowd of working employees from the dealership - proceeded to do burnouts IN THE OPEN car lot !I have never seen such dangerous behavior in a business and in an area the public are encouraged to browse.When I questioned the staff I was met with rude abuse.Needless to say we left. Spend your money at business that respects you and does not expose you and your family to danger!

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jeepcher

Dec 29, 2014

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Th3 worst place to being your car for service 2 hours waiting for an single oil change and if you the car need to stay for 4+ hours for service you need to wait 2 hours for their driver to take you home im not recommending this service department

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Bigvinn

Dec 27, 2014

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I bought 2 different cars from the same sales rep he was great everything was on point, no complains at all and yes I would deff go back to him. His name Christopher Skwiat when you go ask for him and only him.

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Jennd

Dec 27, 2014

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I have been searching for a car for the last six months and have been to a handful of jeep dealerships. When i came across Christopher i found him to be very welcoming. I was very comfortable and he was very sufficient. I will be highly recommending him. Look forward to do more business with this dealer in the future

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Kchou1430

Dec 27, 2014

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Dealership was very welcoming. My salesman Chris was easy to work with and very knowledgable about his product. He let me test drive multiple vehicles and helped me make a great choice with my new jeep grand Cherokee limited. Chris made the process quick, efficient , and worry free! I would recommend this dealership and salesman to everyone.

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Sportsmom

Dec 27, 2014

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Chris was great! Got me a great vehicle! Highly recommend him to all my friends. Very easy to work with and the paperwork was processed so quickly.

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EDem

Dec 24, 2014

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I ended up purchasing a vehicle from this dealer for two reasons. First, they were fantastic and fair in negotiating price, and second, their customer service was top notch. My brother had purchased a vehicle from them two years ago and the experience was great. I worked with RJ Salas, who is very professional and extremely courteous. He listens to everything you tell him and works with you to make it happen. The managers on site were just as pleasant, all the way to the finance department. All around, they have a professional and courteous team and I would highly recommend them to anyone.

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krystle

Dec 23, 2014

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Do not recommend this dealership or salesperson. Very unprofessional. Do yourself a favor and do not buy a car from here.Don't be fooled by their "professionalism" it doesn't last longer than your signature.

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Polanco20

Dec 22, 2014

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It was my first buy for a car, an amazing experience, Lissa and Edwing they do an incredible job by helping me to get the car in a comfortable price.. Thanks you guys Good Job !

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Yazigimi

Dec 22, 2014

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I stopped in right before Christmas to get a car and everyone at the dealership was wonderful. I spoke with Mr. Marvin Belton and he was very helpful. He had my best interest in mind and was a pleasure to work with. I ended up leasing a new car and left happier than I thought I would. Mr. Belton not only helped me stay within my budget, but kept me at the lower end of it.

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Terah

Dec 21, 2014

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I brought my car in because my accelerator got stuck which almost caused me to get into an accident and the advisor Juan Hernandez said that I need to get a trans flush, oil change, and fuel injection. Juan also stated that if I don't get the trans flush my car accelerator will keep getting stuck. All together I would have had to pay $550.. I drive a 2013 chrystler 300c AWD with 31,400 miles. My car is still under warrantee. Why would I have to pay for something that may be a recall or possibly get me into a accident... Safety is suppose to be first.

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LauraPotoczny

Dec 15, 2014

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If you are looking for Dodge/Chrysler/Jeep vehicles, route 46 is the place to go and you need to see Gabe! I was looking for a 2015 Dodge Challenger, but since no one had the one I wanted, I had to order it which would take 6-8 weeks. A few days later Gabe calls me and says he located the vehicle and I had it within a few days! I am extremely satisfied with my car and the customer service I received at this dealership.

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AndresI

Dec 12, 2014

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I was searching for a particular car for over a year and finally found it at jeep 46. Riccardo took care of me and I'm happy with service and vehicle

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chamilton2392

Dec 8, 2014

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I walked into Route 46 Chrysler/Jeep/Dodge as a first time buyer and Mike helped me drive off the lot in my dream car! Mike is a great guy and did everything he could to help me get the deal I wanted! Thanks Mike and the rest of the staff at Route 46 Chrysler/Jeep/Dodge! I will definitely recommend these guys to friends and family!

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cindy.umstead

Dec 8, 2014

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Thank you Mark for making our visit at rt.46 Chrysler Jeep Dodge stress free. You were very helpful and patient. We will definitely come back

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jessalynn

Nov 29, 2014

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I cannot say enough about Christine. She is an honest, hard working, compassionate salesperson/financial guru. We were worried about what we could get and walked away with something far above our expectations. Our experience was one that didn't seem possible, a positive one at a car dealership! Thank you Christine, from the bottom of our hearts!

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sjungg

Nov 28, 2014

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Recently purchased a Grand Caravan. Mr. Dominguez guided us through. He explained our options and got a nice deal. He is very nice and helpful. We would highly recommend him! Thanks!

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Joseandre

Nov 26, 2014

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Felicia and Edwin were wonderful and so helpful and patient. They assured me that they could help me even with my credit issue. I had some inequity but try we're able to get me out with minimal down! I would definitely recommend them to my family and close friends! Thank you so much I appreciate all your help guys! I will see you soon for my refinance!

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israel.rodriguez.733

Nov 25, 2014

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Bought my new Dodge Durango from Chris Skwiat everything was easy and simple, definitely recommend this dealer to anyone. ASK FOR CHRIS!!!!! Great person to deal with.

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crystal07310

Nov 24, 2014

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Very dedicated customer service. She's very persistent and personable. I must say she gets the job done. Her and the team at this dealership, hands down are the best.

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enrique0814

Nov 24, 2014

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Felicia was an absolute angel ...she knew exactly what I needed and stayed in my budget im very happy with your dealer ship this was defenetly an awesome experience

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Theresa Ihde

Nov 24, 2014

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Just purchased a RAM 1500 Crew Cab from Gabe. He was terrific! Very knowledgeable, friendly, helpful and sold a a beautiful truck at a great price. I will be recommending him and the Dodge dealership to others in the future.Theresa Ihde

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Carlos Morales

Nov 20, 2014

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Just purchased new 2014 Jeep Wrangler from Gabe Dominguez. After 2 bad buying experiences from Ramsey 17 Jeep, I went to RT 46 jeep Little Falls. Gabe was honest,straightforward and to the point, always stressing customer satisfaction top priority! This is my 3rd jeep I have purchased from Gabe Dominguez. He answers all questions immediately,politefully and with full knowledge. Most times, I dreaded purchasing new vehicles because I did not trust the saleshelp but Gabe has changed my mood with his honest work and customer first attitude! Thanks to Gabe Dominguez for making my buying experiences comfortable and pleasurable. He has been my go to guy ever since!!!

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Joe Dipsey

Nov 19, 2014

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Felicia did an incredible job, not the typical salesperson. Her energy and personality made a tedious experience seem short and enjoyable. She was not afraid to show her human side when some sales people can be robotic or even nasty. She worked diligently to put me into a vehicle that I could afford. An asset to her dealership. All in all a great experience with a wonderful person.

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Dajcl09

Nov 13, 2014

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Just purchased my 2nd jeep. I first brought a wrangler, and had nothing but problems. Constantly leaking!! Nothing but a headache. After revisiting the sales floor while my car was in for repair for the third or fourth time, I decided that having a wrangler wasn't the right car for me. That's when I was introduced to Adam. I Can't say enough good things about this guy. He was very professional, very knowledgable, and extremely helpful!! I would recommend anyone interested in buying or leasing a car to go see Adam. I know most people hate car shopping, and they don't trust car salesman, but if there ever was one you could trust it's him. He is a man of his word, and I wouldn't shop anywhere else.

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Kelbiz

Nov 13, 2014

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Just picked a 2015 Grand Cherokee Limited and had a great experience. Thank you to Adam Solomon for the way he treated us; he was courteous, knowledgeable and patient. We feel he truly looked to get us the right vehicle for the right price. I will recommend him to anyone that is looking for a new vehicle.

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caponcern30

Nov 11, 2014

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I BOUGHT MY NEW 2014 JEEP COMPASS FROM ROUTE 46 JEEP THE CUSTOMER SERVICE WAS FLAWLESS MY SELLS REP BILL MURILLO WAS THE BEST AT WHAT HE DOES. I WALKED OUT WITH THE CAR I WAS RESEARCHING FOR AWESOME SERVICE I WOULD RECOMMEND ANYONE WHO IS IN THE MARKET FOR A NEW CAR TO GO SEE THE SELLS REPS AT ROUTE 46 JEEP YOU WOULD NOT BE DISAPPOINTED.

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agwinnett

Nov 7, 2014

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I just purchased my car from this dealer. Christina Unsake made it possible in less than an hour. It is hard to find people that care in this industry. Christina does care and goes beyond to make challenging deals happen. I will rave about her until my voice gives out!!!

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meghener

Nov 5, 2014

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We just picked up our 2015 Jeep Compass tonight! What a great overall experience! Gabriel was our sales person and he went above and beyond in making us comfortable and happy. We got the vehicle we were looking for at a price that worked for us, all in one day! Very knowledgable, helpful and friendly!

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Paulina Veskov

Nov 5, 2014

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I began my car search over a month ago and did not know in which direction I wanted to go. I visited many different dealerships and was disappointed with the overall experience, until I went to Route 46 Chrysler Jeep Dodge. Bill Murillo was a great salesman and was very patient because I was looking at a few different Jeep Grand Cherokees. He guided me into the direction he felt was the best option for me and he was right. We sat down and went over very realistic numbers and we made the deal happen on the spot. I felt comfortable from start to finish and I would recommend this dealership to anyone. Thank you for a great experience. I am beyond happy with my purchase!

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cellanator

Nov 4, 2014

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I recently leased a 2015 Grand Cherokee from Route 46 Chrysler Jeep Dodge in Little Falls New Jersey. The salesman was knowledgeable and really listened to what I wanted and what I didn't want. Before I knew it I was sitting in the exact vehicle I want, and with no haggling! The price was fair, and the credit department made quick work of getting my approval despite having had a recent divorce and bankruptcy. I have already recommended Route 46 Chrysler Jeep Dodge to several friends and none have been disappointed.

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rwolgast

Nov 3, 2014

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Stopped in to check out a new jeep Robert my sales person got us a great price on our trade in and on the new jeep .We told them where we needed to be on price and they made it happenno surprises, exactly what we wanted . great sales dept. changed my mind about car buying

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nate suresh

Nov 1, 2014

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Had a good experience with Richardo and Jim who really helped with the whole process from bringing the car I liked for a test drive to handing the keys over to me for my new vehicle.

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pequita07

Nov 1, 2014

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I had a rough few years and needed a fresh start, Lenny called me and her honesty drew me to make the drive from NY to NJ. We were treated with respect, Erik's salesman experience was great. All you need to do is tell him what your looking for and he knows his inventory well. I am happy with my experience and I'm looking forward to future of working with them!

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BirdieGolfer

Nov 1, 2014

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Normally buying a car is a necessary evil in life. Felicia made the entire process very easy and fun. From beginning to end, I can't commend her enough on her knowledge and expertise of cars and even financing. Thank you for wonderful car buying experience.

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jasmine.xiajah

Nov 1, 2014

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Felicia is an amazing sales rep and person. Her help was out this word and the timing it took to get me in the car and out the lot was way better then waiting at a doctors office. If recommend her to the world! Thanks girly you were AMAZING!

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mjgwild

Oct 31, 2014

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Truly all around great guy to work with. All though i did not end up buying a car here i worked with Mike Juliano and he didnt beat around the bush he didnt try to rope me into a scheme that dealers usually do he cut out the BS and got to the point and helped me find what i was looking for. What a great Salesman he is i would never go to anyone else but him when i go to route 46 Chrysler NJ. I recommend him to everyone ask for MIke Juliano and he will find you what your looking for with no BS!

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Dan Macneil

Oct 27, 2014

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I found the truck I've been looking for here with the help of Mike Mangano. Mike was a great guy, told him what I wanted and that I had seen it online. Nobody was pushy and didn't try to get me into a different more "affordable" car. My credit is not that good so Mike and sales manager Jim Johnson worked hard to secure me a loan and get the numbers I needed!! Very happy with my entire experience here and recommend you go see Mike and his crew for your next car purchase.

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guy.kohles

Oct 20, 2014

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Just a shout out to Marvin and the managers at Route 46 for a great experience in the purchase of our new Jeep Grande Cherokee Limited. Couldn't have asked for anything better from you guys.

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timlatza1

Oct 20, 2014

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Had a great experience at Chrysler Jeep Dodge. Gabriel was very helpful finding me the car I wanted and worked with me on all the financing. Always feel trepidation when buying a new car, Gabe and the staff took it away. The whole staff was very courteous and helpful.

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stevegrieco

Oct 19, 2014

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My wife and I were interested in leasing our second Jeep. We were met at the door by Mike the Service Manager, who referred us to salesman Mike Mangano. Mike found us the exact vehicle we were looking for and went out of his way to make sure we got it and at a price that suited our budget. Within a couple of hours we drove off in our new Compass. We appreciated the service of the entire staff and especially Mike Mangano. We expected to have a traumatic experience as most people do when purchasing a new vehicle, however went through the entire process stress free. Thanks again to everyone at Rt 46 and we will be recommending friends and relatives to shop for their next vehicle there.

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Clc5486

Oct 18, 2014

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We had to get a new car to get out of our old car to get something that would be cheaper to pay for every month and cheaper insurance and this dealership helped us out which was justin and Christina

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jrehus

Oct 16, 2014

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I had the pleasure of having Gabe (Gabriel Domingez) as my salesman and I can honestly say that he is the best by far that I have ever encountered. I have been car-shopping for approximately a year and he remembered me each and every time I entered Rt. 46 Chrysler Jeep Dodge. I went to a few other dealerships and I was so disgusted by their customer service and sales pitches. Gabe was genuine, easygoing and has a sense of humor that breaks the ice and makes you comfortable. I would highly recommend Rt. 46 Chrysler Jeep Dodge and ask for Gabriel. He truly is an asset to their company! Thank you! -Jaime

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jillian.ann.522

Oct 14, 2014

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Gabriel and Route 46 are the best dealer and dealership around!!!! He helped me choose the right car to getting me the best rate. I highly highly recommend him he is Super Friendly, Super Awesome!! & the dealership is amazing! I couldn't be happier with my car I can't thank Gabriel and Route 46 enough!!:)

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krism222

Oct 13, 2014

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Gabriel was a pleasure to work with. He came highly recommended from family members, so I knew he was the best. My daughter knew exactly which car she wanted and he was very patient with us, and worked very hard getting us just the right car. I am so pleased with him, I can't say enough good things about him, and to top it off, he was there to please. He didn't hide any costs like many other car salesmen do. He's a true stand up guy. Thank you for everything you did. We will definitely be back.

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Lola Diaz

Oct 11, 2014

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I called a week and a half ago for an appointment for an oil change. The earliest appointment they had was a week away. Arrived at service center five minutes before my appointment. Three and a half hours later i am still waiting for my car. Not to mention the four months plus wait for them to fix the recalls on my durango. Horrible customer service.

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pjmia123

Oct 10, 2014

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Firstly, I am not one who normally writes reviews, whether they are good or bad. Unfortunately, the situation my girlfriend and myself were just in needs to be told.My girlfriend leased a Jeep Liberty from Rt 46 Jeep 2 years ago. She loves her truck, had a pleasant buying experience, and has had no trouble with the vehicle since she got it. Every now and then, we would receive a letter from Rt 46 Jeep with different offers to get into a newer jeep, etc. We normally ignored them, as she is happy with what she has and had no need to get into a different Jeep. Recently, we received another letter saying that the dealership desperately needed used Jeeps to sell, and had a great offer - They would take her jeep back for 20% over book value and get her into a new jeep with 0 money down for the same lease payment or less. To me, this sounded like a scam, but the letter did excite her, so I had her call in for details before we went in. She called in and was told that yes, infact the offer is correct, and that it was guaranteed that the lease payment would be the same or less, no matter the condition of the vehicle, mileage, etc.... I still didn't believe it, so I had her call in once more, with me next to her, and sure enough, they assured her that that was the case, so, we made an appointment to go in.Tonight, after work we made our way over there, and were greeted by a receptionist who directed us to a salesman, RJ, who was very nice. Upon discussing her Jeep's info, what she was looking for etc, he said they would do an appraisal and come back and let us know the verdict. After about 15 minutes, he returned and told us that they could get her into the new 4 door Jeep Wrangler, for a slightly higher lease payment, and only $5000 down. What?! I explained that we called in 2 times and were assured there would be no money spent. He told us that whoever we spoke to never should have told us that. Upon reading the notes they had in the system he did see that they told us that. I asked him why they would lie to us about that, and he said he didn't know and that they shouldn't have done that. At this point we were pretty frustrated, as this was clearly a waste of our time, and a scam. I asked to speak to a manager, and he said Jamie is here extension 801. I asked if he could call her for me and he said "She won't come talk to you." I then told him I was getting angry and if he didn't get me a manager, I was going to contact the general manager and make a complaint.Here's where the craziness starts. RJ then said "Oh! There's another manager, I'll get him for you!", which he did. Another man, who's name I did not catch came over to the desk and asked how we're doing and how we can help. I told him we were frustrated, and explained the situation. He started by telling me that he is retired from the Army and has been doing this for 13 years, and that he can guarantee that any dealership in the country pulls stunts like this to get customers in the door. At this point I explained to him that I have also been working in the automotive business for 10 years, and at none of the dealerships I have worked at, would we blatantly lie to customers. He then said that those dealers must be broke or not know what they are doing. I explained that the BMW dealer I worked at was one of the top dealers in the country and made a tremendous amount of money without lying to our customers. He told me that was not true, and I was making it up. My girlfriend at this point was very upset and told him that they have now lost our business and got up to leave. He followed up by putting his hand directly in her face and told her calm down, calm down. She continues to get up and walk out. I also got up, and told him that this was obviously a scam, and he told me it's not a scam, but if you want to be good in this business "You have to lie to customers to get them in the door." - word for word. I then started walking out while explainintg that I am very good at my job, and do not have to lie to my customers to make a sale. He got right up in my face, and told me "Then you must be pretty sh**** at your job." At this point I was furious. Although I regret it, I stuck my middle finger right in his face and told him to F himself. He continued to follow me out of the dealership, all the way until I got in my car, talking trash to me the whole time.All he needed to do was apologize, but he felt that it was more important to defend his dirty business practices, and in turn has lost a customer. I hope all who read this realize that Rt 46 Jeep will fully admit to scamming it's customers just to make a sale.

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dzanan.murtishi

Oct 8, 2014

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Jeep 46 is the best dealership around!!!! Felicia Casale is the best salesperson ever.. She helped me with everything. From helping me choose the right car to getting me the best rate. I highly highly recommend her. Super Friendly, Super Awesome!!!!! :))))))

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Armand36

Sep 29, 2014

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This is my second experience with Gabriel and Rt. 46 Chrysler Jeep Dodge and I highly recommend them. They have a great selection of vehicles, very friendly people from the front door through sales and even into service. Working with Gabriel on finding the vehicle, reviewing the various option packages and coming to agreement on the price was a clear and comfortable process, he is great to work with. He also introduced me to management during the process and I have received follow up calls from the dealer, the manager and the President of the dealership since the sale to insure that everything was going well and offering their availability if i had any questions.

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dmjets

Sep 29, 2014

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Very friendly atmosphere! No pressure! Quick service. I was in and out very quickly with the car I love!! Gabriel was the best!! Walter was awesome getting me out so quickly! Would definitely deal with them again! Thanks for making the experience such a pleasant one!! You both were very helpful!

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Dgutierr90

Sep 27, 2014

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Extremely friendly, professional, honest, and all around a great person to speak with to and work with. She will make things happen for you to help you! She will walk everywhere with you and for you to help you find what you're looking for. I am a very satisfied customer, happy with my new car, and will always go back just to visit Felicia. Awesome service, I would not have had my purchasing experience any other way if it wasn't for Felicia.

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mike07083

Sep 26, 2014

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One of the best if not THE BEST dealership in New Jersey.....More than helpful in every way. My salesperson,Gabriel Dominguez was the best!! He helped me when I was about to walk out and made the deal for the car I wanted. Gave me a fair price for my car and a GREAT DEAL on my New Challenger. This was the 2nd time I bought here and I will continue to by my cars here in the future....THANK YOU to Route 46 CHRYSLER/JEEP/DODGE and a BIG Thank You to Gabriel Dominguez.....

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Moukamd

Sep 21, 2014

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My experience at Route 46 Dodge was nothing, but excellent. Felecia made my car buying experience fun and easy... Great Customer service Felecia you deserve A+

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gtodisco15

Sep 20, 2014

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I just purchased my second 2014 JGC from Rte 46 Chrysler Jeep in Little Falls, NJ, both under the professional and h-o-n-e-s-t guidance of TJ Miller. I am a long-time Jeep owner (06, 08, 11, 2-14s) and have purchased/shopped for my Jeeps in dealerships in NYC, CT and NJ and have found my experiences with TJ at Rte 46 Chrysler Jeep a substantial cut above the rest. TJ prides himself on his ability to quickly locate the desired vehicle and remain accessible and non-intrusive whilst answering all questions for his customers along the way. I will undoubtedly return to TJ for my next purchase and highly suggest all prospective customers do the same. If you are considering a new Chrysler/Jeep/Dodge and live anywhere in the tri-state area, save yourself the time and stress and visit TJ for the purchase/lease of your next vehicle. Thank You!

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ksarge417

Sep 20, 2014

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I recently bought a 2012 Ram from Route 46 Chrysler Jeep Dodge and Mike Solomon was my salesman. Mike was outstanding. He took the time to try and get me the best possible deal and I felt like he really did it in the end. Jason the used car manager and Walter the finance manager I dealt with were also very friendly and courteous as well.

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mike1985

Sep 18, 2014

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Excellent service and high level of professionalism. I dealt with Arlenny and lisa they worked hard at making sure i was happy with the deal and left with a brand new 2014 dodge journey dealers closes at 9pm and they where there with me until later. Follow up was great, Would definitely recommend this dealership and these wonderful ladies for a great experience. Thanks

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Vincenza

Sep 16, 2014

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I bought a Chrysler 200 at Route 46 Chrysler Jeep Dodge in little Falls NJ. Jared Stewart was the person who helped me. Jared took the time to explain all the features on the car and answered all my questions he was very knowledgable and friendly. I love my car and I had a great experience purchasing my new car. Thank You Jared !!!! I will be back to see you for future purchases .

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Metsfan28

Sep 15, 2014

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Recently bought an '06 Jeep as my first vehicle and I could not be happier. Spent hours trying to get me the best deal he could and it feels like he absolutely did in the end! 10/10 hospitality and would definitely recommend everyone I know to go here for Bill Murillo.

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mjemmons22

Sep 15, 2014

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Recently just got my 2nd jeep from this dealership and I have never had an issue. Loved my salesman Sterling, and he got me where i needed to be on my payment and the car i wanted. Would go back and refer friends and family!

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wjs38

Sep 12, 2014

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We purchased a Town & Country. Ed Harney was able to answer all our questions - without any pressure to make a sale. We truly appreciate the great service.

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Bz2486

Sep 10, 2014

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She really did make buying fun and easy! Wasn't pushy allowed me to do my thing and look around. She made sure i had new tires and brakes among other things before picking up the Jeep Liberty I purchased.

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jandziagwa

Sep 9, 2014

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Wonderful experience buying the new car from this dealership, Ed Harney was my salesman, was extremely helpful with the process of buying a car.He was extremely thorough with the delivery process and made sure I knew about and how to use every option correctly. He made sure that everything was perfect with the car and goes beyond of what i was expecting.most pleasant experience shopping for a car

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Ljgonzalez80

Sep 9, 2014

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Chrissy Unkase is one of the best finance managers I've ever met. She was extremely helpful and attentive to all my needs and wants. There was nothing left unanswered and she was very thoro with her explanations and knowledge in helping me decide which vehicle was right for me. I would recommend her to everybody looking for a car or a great friend in general.

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Viki P

Sep 8, 2014

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I had the worst experience ever today with the service department. My oil change took 8.5 hours! I called last week to make an appointment for my oil change, I showed up today at 10am for my appointment, by the way I'm also 8 months pregnant, my car was taken in and I was told by Dan it would take about 2.5 hours and he would call me. Luckily I had my mom run some errands with me for that time, 3 hours passed and I received no call. I went back to the dealership and Dan informed me that the oil filter needed for my car was not in stock so they were waiting for it to be delivered. No apology, no update on time, in fact he walked away from me into an employee only door as he was talking to me. I left and waited another 2 hours until I called the back, at that time I was connected to Dan's voicemail, I left him a message to please call me back, no call an hour later so I called again! I was told Dan "stepped out" and I was connected to a female who told me my car wasn't ready yet. I asked her what was the point of making an appointment a week in advance if they weren't going to be prepared with the necessary parts, her explanation "We don't do that so in case you don't show up for your appointment then we aren't left with a part we can't use" ??? WHAT??? Another 3 hours later, my car was ready, still no call or update during that time, a grand total of 8.5 hours. The worst part was I went to the dealership 3 times and called 4 times, at no time did anyone apologize for how long it was taking or even call me with an update, did I mention I'm also 8 months pregnant? It was the most awful experience I have ever had with any dealership in my life. 8 months pregnant, 8.5 hour oil change, 3 trips to the dealership, 4 phone calls, NO UPDATE, NO APOLOGY. I would never suggest this place for purchase of a car, even if the sales people are decent, you will have to deal with the awful service department for years after!

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weckface

Sep 8, 2014

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Mike Mangano is the sole reason my fiance and I drove home a used car from Chrysler Dodge Jeep tonight. He went to bat for us, got us approved for financing, and found us an awesome car that fits our budget. Definitely not used to having customer service people who actually go above and beyond anymore, but Mike really made us feel like he would have(and probably did) do way more than we ever could have asked or dreamed. Thanks Mike!

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alik1127

Sep 6, 2014

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We purchased a 2011 Jeep Wrangler from RT 46. Mike was extremely helpful and courteous. He answered all our questions and was able to move the transaction along quickly. We will definitely recommend him to anyone who wants to purchase a car from RT 46. If you are thinking about purchasing a car, just pay a visit to Rt 46 Jeep and ask for Mike. You will see how he makes a typically "painful" experience "painless". I would definitely deal with him again!!!!

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Cvill92

Sep 6, 2014

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I arrived at the dealership looking at the chargers. Felicia came out to help us get the price we were looking for. I liked her motivation to find us the deal we were looking for. I would recommend her to any of my friends looking for a vehicle

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mburena

Sep 5, 2014

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I had an appointment with Felicia and right away she was awsome. She worked really hard so I can have a decent car payment rt46 jeep should be really proud in having a salesperson like her thank you so much FELICIA can't wait to see you next time :-)

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shronda

Sep 4, 2014

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I went to Chrysler Jeep and Dodge on rte 46 in little falls NJ with my sister because I love her dodge avenger, what I didnt expect was to be driving a brand new 2014 model of the avenger home that night!! Lisa waa friendly she had enough energy for the both of us that night. Thank you Lord and thanks Lisa for putting a smile on my face!! I love my new car!!

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elantra22

Sep 4, 2014

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I just purchased a Mazda 5 and i had the greatest buying experience ever. My sales consultant Edwin Sarita is the greatest he is fast, reliable, he gets you what you want so you leave happy. Before going to Route 46 Chrysler Jeep Dodge i a had gone to many dealers, and nobody would approve me for a car loan let alone help my situation., But when i got to Route 46 Chrysler Jeep Dodge it was a totally different experience from the moment i arrived at the door the whole gang at the dealer was like family. As soon as i met Edwin Sarita he started working hard to get me approved, and he did it fast, and it was so easy. Thanks Edwin and everyone at Route 46 Jeep Chrysler Dodge. I really appreciate your hard work, and the dedication you devoted to me!!!

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abel ts

Sep 3, 2014

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Just purchased a new Jeep. Thanks to Bob Van Way who was a great help. Took his time working with me and helped guide me throughout the process. Excellent service.BUT (has nothing to do with Bob). I almost walked out soon after walking into the reception desk. The young lady was very unprofessional and definitely should not be assigned to welcome clients or potential customers - unwelcomed attitude and terrible hospitality. However she managed to page "any available sales rep" to assist me. No one showed up for some time, fortunately she saw a young sales rep who appeared to run away from me but fortunately for me we saw each other eye to eye so he was basically forced to help - the demeanor of being forced to help me was very evident. As we walked towards his desk, I happened to see Bob who was friendly with me two years back when I purchased a new Jeep - and I said hi. Immediately the sales rep that I was with handed me over to Bob, like trying to get rid of a disease. I ended up with Bob and purchased a brand new 2014 Grand Cherokee Limited 4x4 less than an hour later.

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Jenbb

Sep 2, 2014

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Being in sales myself I hate the back and fourth # game. If you can do the deal do the deal.... I called and spoke with Gabe he asked me a few key questions and said come in ill have everything ready for you. True to his word when I arrived most of the deal was done. Super Easy! Super Fast! Super Friendly! I walked in and out of Rt 46 in 45 minutes with a brand new 2015 4Dr Wrangler.. Being 5ft one I spoke to Kenny and he helped me get running boards for my new Jeep. Thank you Gabe and Thank you Kenny for a great car buying experience! I will recommend my friends and family to Route 46.... No BS Great deal and great employees! Keep up the good work!!!!!

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kschloss

Sep 2, 2014

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Buying or leasing any car (new or used) is never easy. But, I had another great experience at this dealership! Love the products and the people. I worked With RJ Salas, again and as usual; felt I was treated with respect, fairness and, above all, honesty. Would highly recommend a visit if you are in the market. They genuinely care about the customer and their overall experience.

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jeremy.hernandez.5055

Sep 1, 2014

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-Jeremy HernandezI just leased a Jeep Compass today from Frank Zelaya at Route 46 Little Falls. My experience with him was absolutely wonderful. Prior to seeing him I went to another Jeep dealer that was giving me the run around and not very accommodating at all. I was in and out the door with my new Jeep in 3 hrs at the price I WANTED. I would highly recommend going to see Frank and the team at Jeep on 46.

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rodriguezk10

Aug 31, 2014

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Mike Mangano was AWESOME!!!! He was very patient and understanding of what we could offer and really helped us out along with Jim the sales manager to get a great deal on our first car. Me and my husband have been shopping around for a while and every used car seemed to have bad car fax or lots of miles for a ton of money. But we came to the Holy grail at route 46 Chrysler Jeep Dodge the staff was very welcoming and the buying process was quick and easy. I would definitely recommend family and friends to this dealership.

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Katherine Crum

Aug 30, 2014

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At the last minute I visited the dealership to simply look at the car I was interested in - well I left with the Jeep of my dreams and at the right cost.I would like to also recommend my salesman, Franklin Zelaya. He was great!!!!! I honestly may not have bought the car if it weren't for Frank's help and understanding. He wasn't pushy or overbearing at all. Everyone was friendly, patient, and very helpful especially Sales Manager Jim Johnsonl. The dealership was great too they made the whole process as easy as possible. Overall, great experience at this dealership every step of the way!!!! I will highly recommend to all my friends and family.

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arlin.alvarado

Aug 29, 2014

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My husband and I had the best experience ever yesterday at Route 46 Chrysler Jeep Dodge. Our salesman was Sterling Taylor and like I said to him yesterday, we were meant to meet. Took excellent care of us and gave us exactly what we wanted at the exact price range we wanted. Didn't try to sell us something we didn't want like a couple of other dealers did to us. Everyone we met at the dealer was very helpful. We cannot thank Sterling enough for making our day. Numero Uno for us.

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andrew.7

Aug 28, 2014

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Route 46 Chrysler Jeep Dodge was the most incredibly insulting experience. I went there based on an advertised price they had for a vehicle I was interested in. They told me that they advertise their pre-owner vehicles for $3500 less than the actual price. The $3500 is in incentives for customer loyalty, military discount, and college grad rebate. When I discovered this I told them this was an unrealistic price for me and that I'm no longer interested. The manager Jim, then proceeded to tell me that he's a straight shooter and that he's not here to waste my time and that the prices he offers are better than any other dealer. I told him I appreciated his time, but again these prices are unrealistic for me. As I began to walk away he began to follow me out and told me that I've been condescending to him and his sales people and began to use foul language. After hearing that I told him that I will not be harassed and that I will write a review to reflect my negative experience. After hearing that I would write a negative review, he lost his temper and got in my face and started ranting about his 20 years of experience. I really liked the car that I saw, but was shocked at the near assault. Car purchases are all about negotiation, but Jim, the man with supposed 20 years of military experience doesn't understand what the word respect means and shouldn't even be allowed to step foot into a car dealer.

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kfa1005

Aug 28, 2014

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I walked into the dealership completely stressed out about buying a car and left w/a new attitude and a new car...Lisa found something within a payment I could handle and a goal for future purchases...I would recommend this dealership and Lisa to anyone and look forward to seeing her again when my husband is ready for a new truck.

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WeecyT

Aug 26, 2014

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Ed Harney is the one who you should go to! Not only gave me an amazing deal on my 2014 GC SRT, but also was really helpful for getting me the insurance issue solved out! If he gets a star for every kind move he did, I'd gave hime 50 but it only allows 5 here!

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Nicbarraco

Aug 22, 2014

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It was a great experience doing business with this dealership ! I ended up getting the car of my dreams thanks to my sales associate Jared S. Stewart. He was a pleasure to work with and was really patiant with working to get me the exact car I wanted ! He was really friendly and easy to talk to during this process and he got me an amazing deal. I would definitely recommend coming to him to help you in your car purchasing process !!

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drivenrn

Aug 22, 2014

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I was able to walk into the dealership and walk out with a truck! Lisa was knowledgable and patiently answered ALL of my questions. My old truck was an 04 ex terra and Lisa was able to get an approval with the bank for a 2013 Traverse even though I had a recent foreclosure on my credit report. I plan to recommend others to Lisa because my quality experience and positive outcome . Thanks Lisa! My kids love the truck!

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majewskc

Aug 17, 2014

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After months of not being able to have my son's handicapped van fixed by another place which kept charging me but not fixing it, I came to Chrysler dealership in Little Falls and met some amazing people. Once they examined the car and realized how extensive the work might be, they realized that since I am out of work, the hourly rate is way beyond my means. The service manager without saying anything to me, instructed his staff to work on the car and didn't charge except for the cost of the first 2 hour of assessment. The Act of Kindness demonstrated by the Service Manager (Scott) and Tracey Mallory is forever appreciated. The entire car was rewired and the handicap accessible doors and ramp is once again working.

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ravtalk2me

Aug 16, 2014

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You have a great salesperson in Felicia. She is exceedingly efficient, friendly, knowledgeable and put my fears to rest when I thought financing would not be possible. I believe you have a manager in the making there. Congratulations Route 46...I will recommend you and Felicia in the future. I am a very satisfied customer! Rita Voigt

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rcerat

Aug 16, 2014

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I walked into the dealership prepared for the worst but Felicia and Byron worked tooth and nails for me and helped get me financed. It was a truly remarkable experience and I will never forget her level of service and care.

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kristin.chidiak.3

Aug 16, 2014

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The person that helped us, Lisa Perez, was great. she was friendly and after months of looking at different manufacturers she helped us close the deal on a jeep cherokee. Very helpful and immediately made us feel comfortable. 10/10 would reccomend!

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gesualdaconforti

Aug 12, 2014

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Felicia goes above and beyond to make you feel extra special and she does her job well! She is one-of-a-kind! Great experience!

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jbaro77

Aug 12, 2014

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Felicia Casale takes a unique approach to selling cars, a human approach, ultimately her goal is to make a sale but she wont compromise her soul for it. I would definitely recommend this dealership to others....make sure Felicia is your saleswoman!!!

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cxl1570

Aug 11, 2014

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Mr. Murillo provided EXCELLENT customer service and was able to help me pick a car that was in my price range. Mr. Murillo is a very "straight shooter" when it comes to ones budget and will not try to get anyone into a car he or she cannot afford to pay. Overall, my experience with Route 46 Chrysler Jeep Dodge was phenomenal and would recommend this dealership to all of my friends, family and piers. With unbeatable prices, one will DEFIANTLY be more then satisfied with his or her vehicle purchase.

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ed134

Aug 8, 2014

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I spoke with a gentleman throughout the course of the day regarding a special they had going on.I specifically asked if they had a certain vehicle available in stock as I would have had to leave work early, go home (which is 30 minutes away) to get the car, another 30 minutes back and another 30 minutes to the dealership.Once i get there, I spoke with Ed Harney, who was friendly.However, after about an hour of being there, Ed informed me that the vehicle that I was looking for was sold.Then Ed brought the floor manager, Jim, over to us.At first, I thought he was coming over to help the situation.As soon as he arrives, he begins to tell me that this happens everyday and that its natural for cars to be sold, despite me telling him that I was told they had the vehicle (which is the only reason I went out of my way to go in today) just over an hour ago.Instead of trying to help the situation, Jim proceeds to tell me there's no reason to be upset and that if it were him, he'd just think of it as "it wasn't meant to be".I dropped everything I was doing, left work early, drive excessive amounts to make sure I could bring my vehicle in, only to have been misled and told (by the manager) that it happens.Its also worth mentioning that though it may be obvious, Jim did not seem apologetic at all.Needless to say, it was a terrible experience.

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Cgrawehr

Aug 4, 2014

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Efrain and everybody at route 46 Chrysler dodge jeep were immensely helpful throughout my entire used car purchase. Everything from the quality of the used car to the customer service of my sales man was absolutely unmatched!

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mile.trpeski.7

Aug 4, 2014

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I did not think I can ever trust a car salesman, until I meet Mike Mangano. Very friendly, professional, NOT PUSHY or TRICKY, and most of all patient. :). Mike was very helpful with me even months before me and my wife bought our Jeep Cherokee. I told him I wasn't buying that day and that I was just interested in the car and Mike still went the extra mile for me. Couple months later I returned to this dealership looking for Mike and he made our car shopping experience very pleasant and fast. My wife is seven months pregnant and Mike was able to get us the keys and the car under couple hours and suggested that we returned next day once all the paper work was ready to just sign and enjoy our new Jeep. I can't wait for my next car I'll be definitely going back and looking forward to cut yet another deal with Michael Mangano.

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Oogy

Aug 4, 2014

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Felicia worked very hard to find the perfect car in my budget. Answered all my questions, got the deal finalized fast. Thanks Felicia for the great experience.

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robselie

Aug 4, 2014

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To whom I may concern, I dropped my van off Friday for service and I had a opportunity to meet the service manager. I don't know about the quality of the work or the price, but I will tell you that what I saw Scott Hirsch knows how to make a difference with the customers. You have the right manager for the job. Mr. Hirsch gets a double thumbs up. Robert 917-601-2727P.S I will let you know about the quality and the price of the work

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MarinaPorporino

Aug 2, 2014

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Wow, talk about "Making buying FUN - AND - EASY!" Felicia Casale did exactly that for me. I went in with my 2008 jeep with just a few questions, asking Felicia things like what would be my best options; trade in, keep it, wait a little, trade today, etc. She literally had all of the answers. She is not only professional and truly caring to each individual client but she is charismatic and GENUINE. It's not every day that you go to a car dealership and get matched up with a sales person who truly cares to help you more than to help themselves. I appreciate Felicia still to this day and whatever questions I have I can still call her personally on her cell phone and she directs me to the right place for help. She made my buying experience a breeze plus I got to enjoy her conversation and friendly etiquette while I waited for all of the fun paperwork that comes along with buying a vehicle :) She made it enjoyable and I've never experienced that before. I literally walked in with a 2008 Jeep at 3pm and walked out with a new one just a few hours later! She is the best of the best, fresh faced and her work ethic is 150% - dedicated like no other. Thank you for a great experience, Felicia! Can't wait to come back and see you for a NEW Jeep in the near future! :) Keep up the great work. You do great things at Route 46 Chrysler Jeep Dodge where you literally made it FUN AND EASY for me!

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Angiejeep2014

Aug 1, 2014

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Great sales person she knew all the answers to my questions!So we brought the jeep thanks Felicia for your time great sale see you soon

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aredmo01

Aug 1, 2014

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Felecia made my car buying experience fun and easy. She was extremely helpful and friendly throughout the day. I went to the dealership to look for a black dodge challenger and she talked me into the jazz blue pearl, which I ended up loving once I took it home. I had a lot of laughs through the process with her and I'd recommend her anyone.

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Keyonwilliams

Jul 30, 2014

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Felicia and her team were amazing to work with. Ms Casale will definitely get my business in the future and I will be recommending here to my friends and family!

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Rbowden

Jul 30, 2014

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My husband and I truly had a wonderful experience. We got the vehicle we wanted doran awesome deal. The salesman, Tony Lancaster was very knowledgable, professional and friendly! We will be coming back in the future.

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Loveas

Jul 29, 2014

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Felicia was absolutely helpful and honest. Such a great help. She went out of her way to close the deal. Everyone should learn from her

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cjs02121992

Jul 27, 2014

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This was my best experience buying a car by far. I drove about an hour because i heard this place was so good. They plenty of cars to pick from and we ended up taking home 2 jeeps. Everyone there was friendly and also very knowledgeable. If your interested in any of the cars they have i highly reccomend that you buy from them.

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Augustus1ad

Jul 26, 2014

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Sent info in and received 4 emails in 15 minuets. I NEED YOUR PHONE NUMBER! 1 of these offered me trucks I had no interest in. When I emailed back to say what are you doing, I received no response. Don't go near them.

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juld

Jul 25, 2014

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Everyone was very helpful and Mike made my dream truck become a reality. Answered every question i had and helped me get what i wanted.

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46fan

Jul 24, 2014

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I made an appoinentment with Gabriel based on the reviews found here. everything I read was spot on. Gabriel is extremely knowledgeable, professional and personable. I never felt pressured. Together we found the right car at the right price. this was hands down the best car buying experience I've ever had. Thank You Gabriel.

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Tambi

Jul 24, 2014

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Great Customer Service. This is not my first time buying from them. Felicia was my sales rep, and she really made shopping for a car a great experience. She is extremely knowledgeable and courteous. She went out of her way, and stayed extra late so I could pick up the car.

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kmerop

Jul 22, 2014

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I found a 2011 GMC Terrain on a website and decided to go and check it out. I met Mike Solomon and he was very friendly and helpful right from the start offering coffee and water. He was knowledgable about the vehicle during the check ride I took and allowed me plenty of time to look over each inch of the vehicle without any pressure. He worked with me greatly on the price and I do believe that I got a good deal. I would recommend this dealer and Mike Solomon specifically to anyone.

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natasha.profitt

Jul 21, 2014

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on saturday I went into route 46 E chrysler dealership and i met one of the credit staff and her name was Christine Unkase she was wonderful . Christine made my experience wonderful. I felt comfortable and relax talking to her . Christine wend above and beyond to help me find the right vehicle and price. I would most definitely recommend this dealership to anyone . Christine was outstanding, that is what you call customer service with a smile.

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lauren k

Jul 20, 2014

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My salesperson, Robert Van Way was patient and worked with me through the whole process. He did not make me feel pressured and was able to furnish me with all of the information that I requested. It was a pleasure working with him, as well as the management staff. I would not hesitate to recommend this dealership to any of my friends.

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Michael Rabadi

Jul 15, 2014

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Bill Murillo was a pleasure to work with. He made the buying experience smooth and painless. He was swamped with customers but was still able to provide the satisfaction i was looking for in buying a new vehicle. The prices were great and the experience was amazing.

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Mjcostantino

Jul 15, 2014

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A few months ago I purchased my first car from Route 46 Chrysler Jeep Dodge. Since it was my first car purchase I didn't know what to expect. But Felicia was there to help me every step of the way she made the whole experience great. She was very patient and didn't push at all. We found the exact car I wanted and I drove off with it that day. All thanks to her! I strongly recommend Route 46 Chrysler Jeep Dodge. Especially Felicia you won't be disappointed!

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Rawanx33

Jul 14, 2014

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I have never met a kinder sales rep! On my first visit I did not purchase a vehicle because I still needed to speak to my husband. She did not pressure me or force me to buy she made herself very available. I returned a second time with my husband and we took a test drive we loved the car but what really sold us was how she was very informative about the vehicle. There were no unanswered questions ! She definitely let us feel very comfortable and happy with our decision to buy I would recommended her to anyone I know ! Great girl always available even when she wasn't on the clock . Pleasure working with her !

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An702

Jul 14, 2014

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Felicia demonstrated that not all sales personnel are about SIMPLY making a sale. She took her time on finding me the car that I wanted in regards to my color/spec choices. She wasn't pushy and I can honestly say my sale didn't come easy as it took place over a few visits. Her charismatic personality and patience helped making my purchase a breeze. I can't recommend her enough. She was very attentive and she even valued the little things that most others would have over looked. I look forward to dealing with her again in the near future

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David92

Jul 14, 2014

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So this past weekend I decided I needed a car but I've never really liked dealing with sales people. It's very hard to really find an honest person. I decided to head over to Route 46 Dodge to check out some used nissans or Hondas.. Something affordable and reliable.. Fortunately when I walked i was greated by this wonderful young lady and She was nothing but the best!! From the moment I got there till the moment I signed the papers and drove away she was by my side helping me with everything and being very patient! I told her my situation and what my budget was and she found the perfect car for my needs.. She wasn't rushing me or pushing me to buy a car. I would recommend route 46 dodge to anyone else, specially Felicia! Great person with a great sense of humor!

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lovemynewcar99

Jul 12, 2014

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I'm not a big fan of car buying but this time it was different. Bill Murillo at Route 46 Chrysler is a very patient, friendly and knowledgeable salesperson who made car buying much easier for me. I would totally recommend this dealership and Bill to a friend and I would totally go back for a future purchase.

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shawnadelima

Jul 12, 2014

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Nick has an amazing personality and he was so great. He helped us with everything we needed and answered all of our corrections. He was always so nice and always kept a smile on our face!

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VersaGurl201

Jul 12, 2014

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Buying a car is a tough choice!!! With Christina from the finance department it was easy and quick 1-2-3. She is very professional hard worker that will get you approved no matter what your situation is. I recommend her to anyone!!

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Spanky3412

Jul 10, 2014

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First time going to this dealership and it was a pleasure. Mike was our salesman and was able to come through with everything he said he would. I would be happy to return for my next purchase.

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yangxx2

Jul 9, 2014

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Great experience at this dealership! Everyone was very friendly and helpful, but our salesperson Michael Solomon was what made it really great. He was very patient as this was our first Jeep. We took our time deciding on the car we wanted and we never felt any pressure from him. When we finally decided, he got us the exact car we wanted and walked us through everything for the lease. Our family is very happy with the car and the deal we got with it.

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dudekdoug

Jul 9, 2014

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I am writing this review to talk about my pleasent experience I had at route 46 little falls chrysler jeep dodge. This was my first time ever purchasing a car on my own and what could have been a very stressful time turned into a very smooth and pleasant experience! The reason I had this experience was because of my salesman, Bill Murillo. He was extremely patient and couldn't have been a bigger help. He spent the whole day with me and helped me with everything I needed help with. I walked into the dealership in the morning and at night drove away in my brand new jeep! Thanks to Bill, my experience was great! I will be sure to be back when I need another new car!

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bgred22

Jul 8, 2014

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My experience at Route 46 Dodge was nothing, but great. The sales rep Felicia was not your typical pushy car sales person. She was very informative and patient. I told her what I wanted and she didn't try to sell me anything less than what I wanted. I would recommend route 46 Crysler,Jeep, and Dodge if your looking to purchase a vehicle. I would highly recommend Felicia if you want superb service.

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Khobson718

Jul 7, 2014

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Edwin is an excellent sales rep. He listened to me and the needs of my family. We drove away very excited with our car. Thank you

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jerzat

Jul 6, 2014

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THIS IS MY SECOND BUYING EXPERIENCE AT RT46.I WOULD HIGHLY RECOMMEND GABRIEL AND RT46 TO ANYONE THINKING ABOUT GETTING ANOTHER VEHICLE.GABE IS A PROFESSIONAL AND NO PRESSURE SALES PERSON.MADE MY GETTING SECOND VEHICLE EASY AND PLEASUREABLE,PLUS BEST DEAL AROUND.TRUELY TOP NOTCH.

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Lopid5

Jul 4, 2014

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Best car buying experience I have ever had and this is my 4th new vehicle. Sterling made it easy to get what I wanted in the price range I needed. I will recommend this dealership as well as Sterling to everyone I know that needs a new vehicle. Keep up the great work. Thank you.

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Bibi G

Jul 1, 2014

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Let's face it - buying a car can be stressful. This dealership was probably one of the easiest to buy a car from (and we went on two Saturdays - their busiest time). Dealt with Gabriel Dominguez. Bought two special vehicles from him inside of a week (both pre-owned). He was friendly, very matter of fact/low pressure, and easy to deal with. Of course, they're there to make money, and you're there to get a good car at a fair price, and I believe we both did well. My husband is tickled with his vehicle so far, and I am as well. We also have to give props to Matt the finance guy. Also very friendly, got us great rates, and you didn't get that icky feeling like you were walking into the principal's office in school. I hope that we're done for a while, but if we need another car, we're very likely to return to this dealership because of our experience.

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ctunam

Jun 30, 2014

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We really appreciated the experience we had with Mike Solomon being our sales person. He was not pushy and knew what he was talking about when we were looking for a new jeep. It was the type of experience we appreciated. We do not like to go to dealerships where the sales people are pushy and constantly call you afterwards trying to get you to buy. Yes we did decide to buy from this dealership even though it is not close to our home because of our experience with Mike. In the past we have always bought from dealerships close to where we live so it is easier for when a vehicle needs to be serviced to get there. But we were happy with our experience with the salesman so are taking a chance buying from a place not close to home.

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kevinR48667

Jun 29, 2014

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I was looking for a Wrangler and visited Teterboro they had very little inventory and didn't seem interested in helping me, When I visited Paramus and I told the salesperson that I wasn't sure if I would buy that day he lost interest in answering my questions.A few days later my wife and I went to RT46 Jeep and met Bill Murillo, he was friendly and professional answered all our questions and let us test drive different Wranglers, I got a fair price for my F250 and within 2 hours I had my new Wrangler. I have recommended my friends and family to go see Bill Murillo at Rt46 Jeep and buy from him.PS I got free lifetime oil changes.Great guy, Highly recommend him.Kevin R.

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MichaelRB

Jun 28, 2014

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My wife and I have never had a positive experience from start to finish when purchasing a new vehicle, until today. Route 46 Dodge-Chrysler-Jeep hit it out of the park! We worked with Marvin Belton. He was friendly, personable, knowledgeable and honest. This, is how buying a car should be every time! My next car will be bought from Marvin and Route46 Chrysler-Dodge-Jeep!

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SHERRISU22

Jun 28, 2014

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Ed Harney was the nicest and most informative dealer employee I have ever dealt with . He was every enthusiastic and eager to please. My car buying experience went very smoothly and was a breeze. I would definitely recommend that dealership and especially Ed Harney.

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dana1211

Jun 27, 2014

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The staff at route 46 was friendly and walked me through the steps to purchase my new vehicle. They made a usually stressful experience better as well as continuing to follow up with me about my purchase. Three months later I returned for my routine oil change & the staff at the service dept was wonderful as well.

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jeepfamz1212

Jun 27, 2014

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My family stopped in to trade in our Jeep Grand Cherokee lease for a newer model. no one likes dealing with car dealerships, myself especially, until now!! My salesman Mike Solomon was knowledgeable friendly and professional, and worked out an AMAZING deal for us! We would definitely recommend shopping here and dealing with Mike.

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ashleyballoutine

Jun 26, 2014

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I have nothing but good things to say for Route 46 Jeep dealership. AS soon as I walked in the door, everyone was very helpful. My salesman Bob Vanway was very patient with us and provided me with exceptional service. The Manager Jim Johnson was very accommodating and also very helpful. I also dealt with Matt (financial department) and he was also very friendly and reviewed all contract details in full me with. Great dealership. Would recommend to all!

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robertjr25

Jun 24, 2014

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me and my wife stop by this Dodge dealership just to look around we are greeted by this gentleman (efrain gines) which was in sales you showed us a variety of different automobiles which was great he just listen to us describing what we were looking for in a vehicle.he wasn't just looking to sell something but he was looking for the best interest in a vehicle which made us feel very good that he listened to us and our needs not too many people do this.some salesmen just try to sell you something to make a profit and get you in and get out. not him he took the time to explain different things about each vehicle. I would highly recommend this gentleman to anybody else thats looking to purchase a vehicle

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Mderosa

Jun 23, 2014

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I was referred to Bill Murillo from my sister-in-law who purchased a Jeep a few weeks ago and had a great experience. I found Bill to be very professional and knowledgeable! He made the car buying experience stress-free for me. Not only was I very happy with the deal I got leasing my new Jeep Patriot, but I felt staff was warm and helpful. I did not feel pressured or like I was playing a game like at other dealerships. Top notch customer service from Bill, managers and front desk!

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kstickno

Jun 23, 2014

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We purchased a new 2014 Jeep Grand Cherokee Limited this weekend. From the moment Mike Mangano said hello/do we need some help we had a comfortable and positive feeling. He was professional, friendly , honest, knowledgeable and very easy to work with. The entire process was seamless. From deciding on the type of jeep- to the test drive- and trade in....he made this the best car buying experience we have encountered yet. We are a family of three Jeeps and we will certainly be recommending Mike Mangano and Route 46 Chrysler Jeep Dodge to our family/friends. Thank you Mike!....Sincerely-Kelly & Robert Stickno

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nashbeer1

Jun 22, 2014

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I walk in was greated by great receptionist she directed me to marvin I explained my needs and he was very helpful in fullfulling them I purchased a grand caravan great price great service great dealership

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Yafresie

Jun 21, 2014

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This place is absolutely terrible. Went to test drive a Jeep Wrangler no sales person would help us. When a Supposably floor manager said he would help us he took us outside and just told us everything bad about the car and how we most likely wouldn't be able to afford the car without knowing our credit or possible monthly payments. Told us it would be $5,000 down and $500 a month. Little to his knowing I have three leased Mercedes in my drive way. Very rude service and I would never recommend this place or buy any car from them.

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Florinsm

Jun 21, 2014

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I understand that we walked in on a Friday night and the salesmen mentally had checked out for the day, but never in my life have I received such horrible service! My friend had already gotten the wrangler priced out at a dealer a bit far from her, so we decided to stop here since it would be closer to home and would make everything more convenient for her. Well as soon as we walked through the door the sales staff scattered! We were then approached by a young Spanish guy with a serious attitude problem! Before opening his mouth he gave us a dirty look. He proceeded to ask my friend why she wanted a wrangle to "pack all your friends in the car and go to the beach or to school". Now I get that we look young but we have been out of school for years now. This all went down in front of a so called manager! The manager then proceeded to take us outside and tell us he had all the numbers in his head and was better prepared to answer our questions. Once outside he trashed the wrangler telling us how bad it was on gas and how the drive was horrible, he would never let his daughters drive it! This went on for about 20 minutes or so! He answered every single question we had with "but do you really want a 500 dollar payment". After a while he asked what other cars she was looking at once she said Mercedes he went on telling us ridiculous numbers for Mercedes vehicles not knowing we came in one and had 3 other once parked in her driveway. This solidified that he just wanted us out! I asked multiple times to test drive the car and he continued to answer the same way! Finally when he saw I was visibly irritated he switched his story to "listen half my guys are on vacation the other half left at 5". Needless to say my friend got the wrangler at another dealership! We have never encountered such horrible service! this so called managed trash talking the product he is paid to sell does not reflect well on the dealership!

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lindaspatola

Jun 19, 2014

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I just leased a jeep and had an awesome experience. Mike was great! He was extremely nice, helpful and informative. I absolutely love my truck and I am very happy with my decision.

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Mickeyteach

Jun 17, 2014

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I had such a bad experience. I emailed asking for an e price, they never replied. I emailed again and I received a message titled the car was no longer available, but the message said it was. I called back and made an appointment to see the car the next day. When I got there, it was down the road getting brakes put on. I waited 3 and a half hours until it came back. I test drove it, loved it and was told it was $2000 more than what was advertised. They said they advertise low to get people in because it is such a competitive area. I would not recommend this dealership.

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heatherrrrrr22

Jun 17, 2014

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I came into this dealership with no idea of what I wanted. I was immediately greeted by Gabe. He walked me around the showroom showing off model after model. We finally came across the patriot and I fell in love! Gabe was great to work with. He helped me with prices and couldn't have been any nicer! He was sooo helpful with my first car purchase and I would highly recommended him to anyone who is looking for a great deal! I will surely be back to work with Gabe at this dealership!

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connijason

Jun 16, 2014

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Christine helped finance a truck for my grandson. She was very kind and polite during our working with her. She is overall a caring individual. It was a pleasure working with her.

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Marilyn999

Jun 16, 2014

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I am often servicing my car at this center and can not begin to explain the kindness and patients of the entire staff.. Having recently gone thru a terrible ordeal with the new car division this experience has been a breath of fresh air. One employee in particular stands out his name is Scott Hirsch... Scott and his entire staff go above and beyond in customer service, you are fortunate to have them on your team.

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Rowrow345

Jun 11, 2014

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I went in for a used car and met Christine:) she was wonderful,extremely pleasant and very efficient I would recommend anyone who's looking for a car to only see her !!!!!

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thunderkiss65

Jun 11, 2014

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My insurance paid $2000 to have a wiring harness replaced due to rodent damage. The service advisor warned me that I should not drive it until they install a "new" wiring harness. Instead of replacing a $600 wiring harness at $100 an hour, they had their mechanic cut through the exposed wiring and reconnect it and then tape it up. $2000 and 12 hours billed on top of another 20 hours tacked on to cover their bottoms which they said they were doing me a favor by not billing me; they decide it is done and give me my car to go home with.So I brought it to another dodge service station for an inspection, and it fails. They tell me to bring it back in 10 days tosee if the sensors reset themselves because the car needed more miles on it to get eeverything to work right. I go to drive away and 500 feet from the service driveway the check engine light comes on and I bring it right back. The other dealer takes the car and the advisor calls me and says that the mechanic pointed out that there is no "new" wiring harness in the car and they only rewired and taped the harness and wired it wrong at that which caused the camshafts to malfunction and break. I called Scott the service manager at route 46 Chrysler Jeep and dodge in a fury telling him everything he did wrong. He denied it, and said, "I watched the mechanic put in a new one myself". I told him what the other mechanic at another dealer said and he got very angry and hung up the phone on me. He called me back fifteen minutes later after talking to my insurance agent who said he would gladly be my witness in court, and Scott says, "I'm so sorry, my mechanic only repaired the wire instead of replacing it, I am very sorry, I feel so embarrassed, I will send the new wiring harness to the other dealer and pay for the install there." So it was the mechanics decision to only fix the wiring and help the dealer pocket $2000?At the other dealer where my car was the service manager had not heard from Scott, saying Scott didn't tell me about paying for a new wiring harness. They replaced the camshafts, cam phasers, and valves all which malfunctioned from a improperly repaired wiring harness which was charged on my receipt as being a new wiring harness.since then I spoke to Scott. it's been a month now, my car is not fixed, I told him that this is a serious issue that they sent me on the road with a car that had bad wiring, also to mention that the car stalled 3 times on the highway going home the day they gave it back after they first fixed it. I mentioned to Scott just a few minutes before writing this and I said, "your mechanics faulty wiring job caused the camshafts to break, and the cam phasers to fall apart is what the mechanic at the other dealer told me", I also told him, "I have contacted dodge customer assistance and that all this new problems with the camshafts and cam phasers were paid for by Chrysler under warranty and that I will be mentioning that to Chrysler. Scott became very angry and defensive, saying, "i am friends with all of them at chrysler, i know all of them and have worked with them for 30 years and they will always take my word over yours, they pay me to go to court with my engineering degree to debunk all claims like this and i get paid for it." He kept mentioning about the cam phasers and pretending to ignore the camshaft problems which were caused by the faulty wiring job.when i mentioned that the mechanic at the other dealer told me that is what caused the camshafts to break, he became very angry, and started mumbling beligerantly, called me "crazy" and hung up the phone on me.Seriously! For everyone's SAFETY, DO NOT GO HERE! They gave me back my car when it was a serious potential fire hazard, exactly what they warned me against; saying I needed a new wiring harness.

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tkelichner1

Jun 11, 2014

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I've been to Rt 46 Dodge before to lease a 2013 Dodge Dart. I was looking to save some money at the time and Sterling helped me out big time. When I was ready to buy a Dodge Charger I went to sterling again. I went in knowing exactly what I wanted and again Sterling made it happen. He was very honest about whats available, what can, and what can't be done. He ended up factory ordering a vehicle for me so it had everything I wanted. I definitely recommend going to see Sterling at Route 46.

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Amandabkr

Jun 10, 2014

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Went in looking for a used wrangler, found what I wanted and Gabe (the friendliest, easy going, low pressure salesman I've ever met) helped me out more than I could have asked for. Highly recommended. I am very Happy with my visit!

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Dfresco

Jun 10, 2014

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Gabriel not only found me the right car for my needs but he found one in my price range as well. This dealer and staff exceeded my expectations in every way. Gabe went above and beyond to make me feel comfortable and kept me informed each step of the way. Thank you Gabe, I will recommend you and Route 46 Chrysler to everyone who I can.

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ThomasPitts

Jun 9, 2014

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Having bought several cars before, I understand the process, or so I thought. This experience was much better than any other I've had. The customer service, RJ Salas, was unlike any other and the clarity in which the process unfolded was appreciated. I highly recommend giving this dealer a shot for your next car buying experience. No gimmicks or salesy tricks, it was all concise and up front. A+ in my book.

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Hixson617

Jun 8, 2014

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Do yourself a favor and visit Gabe! I cannot say enough about him and the service he provided. From the moment I walked in, until I drove off the lot (in a beautiful 2014 Jeep Cherokee) he took exceptional care of me. I went into the dealership with a certain price range in mind and Gabe was able to get me the perfect vehicle and at just the right price. The wait time to finalize the deal can sometimes drag and take forever. Gabe did everything he could to get me out quickly and talking to him in the mean time felt like talking to a friend. Everyone in the dealership was so friendly and happy to help with any and everything. I recommend anyone looking for the best deal and best service to go directly to Route 46 Chrysler Jeep Dodge and ask for Gabe. You will not be disappointed. Gabe changed the way I think of car salesmen, because he is the exact opposite of the stereotype. He was a personable and friendly business man. I am so happy in my new Jeep. Thank you Gabe!!! :)

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vwsr

Jun 5, 2014

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I purchased a 2014 all white Jeep Wrangler Altitude edition. I love it and the process was so easy thanks to my sales rep, Mike Mangano. From the minute I walked onto the lot, he was friendly,helpful, and honest. He took his time to show me all the inventory and walked through the whole process. I walked out with keys in hand, a smile, and my brand new very nice 4 door jeep wrangler. Thank You Mike Mangano and Rt. 46 chrysler jeep dodge.Justine

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fatboy2319

Jun 4, 2014

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I was only coming to price out a new truck but she made everything very easy and comfortable. She got me out of a awful lease and got me into a great truck. After a bad experience with a different Jeep dealership working with her was perfect. If you go here ask for Felicia. Trust Me.

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jenelle10

May 30, 2014

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I got a car at this dealership not even a month and the car already has problems, the service department has quacks working there. I took my car there to fix and the problem was not even fixed.Worst yet for the managers there, no help what so ever just a disgrace and a huge disappointment, I would advice that you go else where to buy a car and for better service. What a bad experience.

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Spence25

May 30, 2014

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Was a really good experience they made me want to get into the car. However the wait time before and after approval was way too long.

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1lmishele

May 29, 2014

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Buying my first brand new car may be a hard decision, but visiting this dealership made this process easy for me. Gabe Dominguez has great knowledge around every vehicle and really is a remarkable person. He took the time to learn about what kind of person I am and what car may work well for me. Through our conversation we came to a decision and I am head over heels in love with my new Jeep Patriot. Buying a new car is a decision you live with for years to come and knowing how happy I am I will forever be a Route 46 customer!!!

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llanosjl

May 28, 2014

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I had a very good experience here purchasing my Jeep Wrangler. The salesperson, Lisa Perez, was very friendly and knowledgeable about the vehicle, and made sure I got the vehicle I wanted for the best price and deal.

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CJRCardoso

May 26, 2014

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I'm writing to describe the pleasant experience that I have when visiting the Route 46 dealer in East Little Falls, NJ. The dealer has a variety range of choices when comes to buying an used car. I want to emphasize the professionalism and courtesy of the salesperson (Felicia Casale) during the entire process of my wife and me acquiring our new car. Felicia was very patient and helpful by showing different choices of vehicles what make easy for us to come with our buying decision. She drove us to a different yard in her own car to give us more choices, which definitely help us in our final decision. She was very knowledgeable in explaining in detail all the paper work throughout the financing process. I will sure return to the 46 Route dealer and look for Felicia Casale when comes the time to buying another car.Carlos & Celia Cardoso

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kennethwest18

May 20, 2014

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My name is Kenny and I never trust a car salesman in till I met mike mangano.Me and my fiance recently decided to take both of our cars to trade them in and get a jeep. My car was worth 7k and I owed 14, my fiance car was worth 10 and she owed 3 even wash. So we had no money to put down and mike got us off the lot with a new 2014 jeep compass latitude for a very good price a month I didn't think it was possible. My relationship is better and I get to spend more time with my fiance now. If you are going here walk past everyone and say I must speak to mike mangano, no other salesman is worth it. Trust me, he is honest and doesn't make you wait forever

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lisvilla

May 19, 2014

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I stop to see the Durango. I asked for the sales person we were working with, but he was not there. We were looking at the Durango when a salesman came over to help us. He proceed to make comments that we had too many children. Yes, I have 4 kids and I know that is a lot. I thought that the Durango had 8 seats and I did not notice that it only had 7. Then he told me that why don't I get a minivan like the Town and Country but I told him that I did not want a minivan. I was going to ask to test drive the Durango when he told us that instead of purchasing a SUV we should buy a school bus. The girl at the front desk and another sales person started laughing. My family and I just walked out. We are extremely upset and appalled by this salesman's behavior and comment and the fact that the girl at the front desk and another sales person were laughing as well. I will never step foot into that car place again. I will look at another car place that sells Durangos and I will make sure that it is not affiliated with this store. Stay away from this place!

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martynar3

May 17, 2014

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I have been looking to purchase a Jeep Wrangler since 3 years, finally got to the right place and was able to drive away with the car of my dreams! Mike Mangano was my sales rep and was up front on the price and dealing of the sale. I got the price I wanted for my trade in and the payments I wanted for the new Jeep Wrangler. Mike makes it hastle free and will get you the best price he can hands down. He took the time to walk through the procedure and is up front and realistic. He will not make you promises he can't make happen. I really liked that and I would recommend Mike as a sales person to anyone. Mike answered all of my questions and was patient with me as I purchased my first vehicle. Couldn't ask for anything else!

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Jaimem1

May 17, 2014

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By far one of the best Jeep Dealerships I have been to in North Jersey! This is my second car buying experience with RJ Salas, and it was perfect. I have the car of my dreams, because he was patient and really understood what I wanted at my price range.

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johnbaena

May 15, 2014

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Gabriel is the best person to deal with when it comes to buying a new car. He was helpful in everyway by understood our needs and budget. Gabriel did everything he could to get us our dream car. He made the process as fast and easy as possible! I can't thank him enough for all of his help. I will definitely be going back to him for my next car.

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CarlosCastillo

May 14, 2014

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I visited many dealers before I landed at Route46ChryslerJeepDodge. From the minute I walked in until the minute I walked out I received outstanding service! Ask for Marvin Beltin if you visit this dealer! He was very helpful when I purchased my vehicle!

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DavidDi

May 8, 2014

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Don't go here. They are liars and thieves.Once you buy a car from them, you have no rights, and they will use that to their advantage. Costumer service/ Management is a disgrace- careless, disrespectful, dishonest. I wish I had read the numerous warnings about this dealership on yelp and everywhere else before buying a car from them. I may end up having to take legal action. Save yourself the headaches and look elsewhere for a car.

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claypoochie

Apr 25, 2014

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I visited this dealership in the summer of 2013. I was in a situation that did not allow me to leave at the time with a new car as my options were limited. When I was ready to purchase a car, I didn't think twice about where I would go and who I would see. Gabriel D. was referred to me by a close friend and I am glad she did. He showed superb professionalism and expertise which easily allowed me to make the decision of purchasing/financing a new car. Thank you Gabriel! This dealership has great customer service and terrific sales associates and I would definitely not hesitate to refer my family and friends.

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MattFrederick

Apr 21, 2014

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have been to a lot of dealerships looking for cars and always felt they were pushy and wouldn't work at all with me as a customer. At Route 46 Chrysler Jeep Dodge I had an awesome experience! My salesperson Marvin Belton was beyond helpful and accommodating! He really went above and beyond to help get me into the car that I wanted. I would absolutely recommend this dealership and above all Marvin as a salesperson.

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Cooneycherokee2014

Apr 9, 2014

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Gabe rocks! This is the second Grand Cherokee I have bought from Gabe. He is knowledgeable about all the vehicles at Jeep 46 and he always works hard to get a great deal for his customers. Gabe is personable and attentive to all the customers' needs. I've followed Gabe from another Jeep dealership to Jeep 46 and I will continue to return to Gabe to purchase a vehicle. The customer service is always fantastic at Jeep 46. No other Jeep dealership can compare!

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AndrewMilo

Apr 7, 2014

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Tony Lancaster is the best most personable salesman I have ever dealt with. He got me everything I wanted. He is the definition of professional and quality service

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GeorgettaRobinson

Apr 5, 2014

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Mike Solomon was very patient with us and answered all of our questions. He was excellent and I will look for him again when I am ready to buy.

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Soutwater

Apr 4, 2014

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My husband and I have been visiting Route 46 Jeep in Little Falls and working directly with Gabe for almost 5 years. Every experience with Gabe and this dealership has been positive. The fact that my husband and I continue to deal directly with Gabe shows his true character and the quality of what he does. Not only is Gabe experienced at what he does, but he makes you feel comfortable with the entire process. With this last purchase, we were in and out of the dealership within an hour and a half, driving our new Jeep home. The process was painless and there were no hidden fees looming in the office of the finance department. What we discussed with Gabe is what we walked out paying. I cannot recommend Gabe and the Route 46 Jeep dealer enough. We will continue work with him and the rest of the staff for all of our automotive needs.

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06bigdog

Mar 31, 2014

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i recently went car shopping at a few local dealers in my area, and my final stop was rt. 46 chrysler jeep dodge on rt. 46 in little falls nj. i have to say it was a pleasant experience. my credit rating was not great, but Darren kats worked the banks like a pro. he was able to get me a fantastic interest rate on the bank financing that i didn't think was possible. thanks Darren!!! love the car!!! dave biondi

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davidporra

Mar 27, 2014

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Good price, everything was nice. I recommend this dealer. Ask for RJ sales just make tell them won't take too long to clean the car

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johntasch

Mar 26, 2014

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Hands down the best Jeep dealership in Northern Jersey. I come back time after time and have nothing but great things to say about them. I recently just purchased a 2014 Jeep Grand Cherokee SRT from Tony Lancaster. He made my buying experience as painless as possible and even personally delivered the car to my home. Their service department is fantastic as well! I will continue recommending them to all my friends!

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eulises

Mar 20, 2014

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Came to this dealership to look for a new car. Was introduced to RJ SALAS,who is the nicest salesman that I have encountered yet, He was very friendly. He worked with me to get me a vehicle with all of the features I want and at price I could afford. Text the car and now I have a new 2014 jeep wrangler unlimited.Thank you so much to route 46 Chrysler Jeep Dodge for this great experience.Thanks RJ SALAS.

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Maryk516

Mar 20, 2014

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John was a pleasure to work with. He was friendly, helpful, and never overbearing or pushy. I would highly recommend him, along with this dealership.

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Anncatherine

Mar 19, 2014

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Right from the minute I walked through the show room door I was greeted with friendly smiles and made very welcome. Michael Mangano was my sales person and I was comfortable and very satisfied with how he helped me purchase my Jeep. He took care of every single thing and made sure I was happy through my entire experience. Once I was done with the sale, Michael reassured me if I ever had a problem or any questions do not hesitate to call him. Before I knew it I was driving home in my spectacular new Jeep Grand Cherokee Limited!!!! Thank you Michael Mangano! Ann Fiumarelli

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JenW24

Mar 19, 2014

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Gabe was better in person, very vague over the phone. In the end, he got me the vehicle I wanted in just a few days. He was straight with me & didn't try to sell me anything I didn't want.

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jerome610

Mar 19, 2014

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I purchased a Jeep Laredo 3years ago and was pleased with my purchase and the salesman. So I decided to go back to route 46 Chrysler the last salesman was no longer there. This very nice young man walked up and said my name is Mike can I help you. We sat down at his desk and I told him what I wanted and how much I wanted to pay and he said let me talk to my supervisor and he came back and I was surprise it only took about 15min to get what I wanted in a deal. I bought 10 cars thus far and this has been the best salesman that I have ever had if you are looking to buy a car or truck go see Mike Solomon and tell him Roxeann sent you. I would like to say thank you to Mike and his supervisor Frank

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kabuchta

Mar 19, 2014

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Gabriel was great to work with. Not pushy and really worked to get us what we wanted. I would definitely send friends to Gabriel to buy a car.

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jenelle10

Mar 18, 2014

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The DARRENATOR made it happen,he greeted me and said, "come with me if you want to be approved", and he did just that. I was a ghost on the credit bureau with no credit and he made it happen while his competitors wonder and watch what has happened. Must say much thanks to the DARRENATOR for helping me get approved and all his hard work doing it.

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Eaman2

Mar 17, 2014

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I will definitely buy all my vehicles from Gabriel with Dodge :-). They provided me with best-in-class customer service. I felt very secure going through the purchase process that I was getting a great price, as well.

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Ecampana3

Mar 17, 2014

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RJ WAS VERY PATIENT, kind, and took time to listen to our needs. He is a very good salesman, was not pushy, and in the end, made us very content as a new customer to route 46.

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enjkj285

Mar 17, 2014

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Efrain was great. I am very lucky he was my salesman. He was knowledgeable and friendly. He made the experience the best I have ever had while buying a car. I intend to keep in touch with him and be a Jeep customer for a long time.

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Jeepfanz1988

Mar 17, 2014

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My husband and I shopped around for weeks looking for a sales experience and pricing that matched our expectations, and with Route 46 Chrysler Jeep Dodge, we found it. Our salesman Mike Solomon was phenomenal, professional, courteous, and patient. I'll be honest, we fully expected to walk in, be disappointed, and walk right back out. Boy we're we wrong, and so happy we were! We couldn't be more pleased with the quality of vehicles and service we received from Route 46 Chrysler Jeep Dodge and would DEFINITELY recommend them to family and friends.

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Lauren143

Mar 17, 2014

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I love my new jeep grand cheerokee! Our salesperson, rj salas was so helpful in making this lease happen for me. He was very accommodating and knowledgeable about his product. I would definitely recommend this dealership, but in particular, recommend asking for rj as your sales guy!!

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Laurenvig

Mar 17, 2014

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Chris Skwait was a very knowledgable and friendly salesman. He was extremely personable and worked with me to get a car that not only I liked and felt comfortable in, but also was in my budget. I would definitely recommend this and already told my co-worker who is considering getting a new car.

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LDRox

Mar 17, 2014

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I came into the dealership looking for a specific used car I had seen on line, but was immediatly introduced to Mike Mangano who took the time to show me around the lot at all the used vehicles that met all the criteria I was looking for. He had no problem letting me drive the ones I was interested in, and within my price range, without making me feel rushed. Mike worked hard to put together a deal for me that met my requests and that was affordable too. He answered all my question and made sure that I left with a vehicle I felt confident with, but was not pushy in any way. He has also been available at all times when I have had a question or concern. The Dealership made the trade in of my old vehicle worry free, and worked very hard to get me in a comfortable finance agreement. I enjoyed my experience with Mike and will return when in the market for a new vehicle.

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notacop

Mar 17, 2014

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Great experience. Amazing salesman really knows his product. I will be back and absolutely recommend this dealership to anyone looking for a "no nonsense" deal. Thank you Gabriel for making it easy.

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keyla_sc_nj

Mar 14, 2014

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Flo was a great help with everything, she definitely made buying fun and easy for me, slavishly since I didn't think I would get a good deal. I do appreciate all the help that they have offered to me and I would recommend them to all of my friends and family members. Both Felicia and flo are very obedient and helpful flo did not try to rush me into any car she made sure that I actually liked it.!!! Thank you so much guys! ! I will be back :))

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rspj3817

Mar 12, 2014

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Our overall experience was great. Our Salesman Mike Solomon was honestly a pleasure to deal with. Other staff members were also very courteous and helpful. Thanks for a great experience.

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tsmith5545

Mar 12, 2014

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I have just bought a Jeep from Route 46 Chrysler and found the experience the best I have had buying a car. The salesperson Chris Skwiat was a true pleasure to work with. Chris took his time with me and was committed to selling a jeep to me that I wanted. He new his product extremely well and pointed out the differences of each model so I could make the right choice for my family. You want a good experience buying a jeep go to Route 46 Chrysler and ask for Chris!

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Kmar3700

Mar 11, 2014

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I love my new jeep! I couldn't be happier with my purchase and tony was so helpful! I know I got a great deal and I would recommend all my friends and family to route 46 Chrysler jeep dodge!!

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markovich4

Mar 9, 2014

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My husband and I were car/truck shopping for a new vehicle, had a couple different brands in mind. When we went to check out jeep, Mike Mangano came to us right away and was very helpful , but not pushy because my husband and I do not like when sales people are pushy. We were thinking of the jeep patriot , and at the time there were none on the lot, but they were expecting some in the next day. Mike , in the mean time showed us the compass and which that too was something that was in our price range and we did like it.It was a nice change from what we were used to which is very big and truck like . It was late and being a weekend we came back on that monday and took the compass for a test drive and liked it right away and decided to take it. Mike Mangano was a great salesman from start to finish. Always helpful and friendly, and would definitely recommend him to friends. I hope when we bring our jeep in for service it is the same way. Well thats it! Thanks Mike Mangano for a great experience with Jeep.

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spt419

Mar 7, 2014

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We had to trade in a vehicle and Felicia was the first one to call me back. She is super friendly and was very helpful. She switched over our case to Darren Katz and he helped us work out a good deal. Thanks!

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ndav

Mar 6, 2014

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I returned to this dealership to purchase my family's second car because of the excellent service that I received on my first visit here two years ago. And again, I was not disappointed. Sterling Taylor was the sales representative that assisted me. He made the entire process seem so simple. He took in consideration the things I were looking for in a vehicle and my budget, and helped me find the perfect car for my family. I recommend this dealership and Sterling to all of my family and friends that are looking to make a vehicle purchase.

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tronka

Mar 4, 2014

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i didnt expect to leave with a new car but between the no hassle customer service and price i leased a brand new vehicle. i also got a great price on my trade-in which was a bonus.

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k_nicks

Mar 3, 2014

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Sterling was wonderful to work with. He went above and beyond to find the car we wanted in the color we wanted. This was our second jeep purchase from sterling and I know when the time comes for another we will definitely go back to see him. He takes your needs and wants and makes them his priority. He truly does exemplify what customer service should be.

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maskscarah

Feb 24, 2014

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I needed to get out of bad deal I was in from a previous dealer. Darren did a great job getting me a better rate and overall a better car!! I am very pleased. Ryan however was absent throughout the entire sale and only seemed concerned with his commission on the deal even though he did no work. After I wrote this review I went to pick up my car and let me tell you everything went down hill! I left the dealership around 2 pm and was told I would be called when my car was ready. I went home and received a call around 4:30pm that my car was ready to be picked up. I went down to the dealership and they asked me to wait because they weren't sure where my car was. I waiting for them to find the car after about 35 minutes and they pulled it around front. When they did I noticed that the car had not been washed or detailed. I was very displeased to find this out. They handed me the keys and I asked 1) is there another key and 2) why does the car still have stickers and markings on it? He had taken the key he gave me and said I will look into that. After another 30 minutes he finally came back and said it would take 40+ mins to get the car washed and that they were looking for the other key. I asked why they called me if my car was not ready and where is that you get the cars washed? Ill take it over myself, this should have been done before I was called. He gave me very bad directions, no name, no number, and no wash ticket. I had asked for my key back and he said it was in the car, I had told him no you took it when you were looking for the second key, He swore it was in the car and I told him go look, he did, and the key was not in the car. He finally found the first key and at the same time the second, after that is when he gave me the shoddy directions to his car wash, after looking for the place for a few minutes I gave up looking and figured I would have it taken care of when I came back tor drop off the second key to my old car. I was also told that I would receive a $25 gas card for filling out this review, only thing is they didn't have anymore gas cards, and they told me to come back. I came back on Monday and they still didn't have any. However they said I needed to come back a third time, I said its not worth it I will have already spent the 25 in gas coming back and forth. The same day I picked up the car I left figuring I would just have them wash it when I dropped off the 2nd key to my previous vehicle. Monday when I returned they said it would only take 30 minutes to get my car washed. I waited 3.5 hours for them to wash and detail the car. Now, I am normally a very patient women but for you to take 3 hours to service a vehicle and call me when it is clearly not ready, not washed, mud still on the inside of the car, markings on the windows, then make me take it myself to get washed and give me bad directions and no wash ticket, and finally to make me come back again and make me wait another 3.5 hours to get the car washed and detailed is bad customer service. I was very happy with the selection, the prices were high compared to other dealers, the financing process was great and Darren did a wonderful job. I am not happy about the delivery of the car at all. You take entirely took long to service cars, wash and detail, and you make promises of things that you don't keep. I would say they will get you the car you want, and be able to get you a very good finance rate, but they are like a couple of xxxxxxx with a math problem when it comes to delivering the car to the customer.

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JeepLats

Feb 24, 2014

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Had an excellent experience working wtih our saleman Marvin and the manager at Jeep was very willing to work with us. Love our new Jeep Cherokees!

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irishegg

Feb 23, 2014

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Just purchased a new jeep sahara from Gabriel Dominguez and it was a great experience, he treated us right and we are happy with the whole deal from service to pricing and taking care of us. Will return to this dealership and to Gabriel when we are ready for a new vehicle again.

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Jleatham

Feb 23, 2014

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This is the 2nd car I purchased from this dealer and when it comes to customer service Sterling is hands down the go to guy. Being a female going to a dealer can be a little intimidating but, he treated me with respect, he took the time to show me multiple cars within my price range and he was patient when I asked about 150 questions. This dealership is lucky to have him as part if their team. I highly recommend if you go to this dealer, please take the time to hunt him down. You won't regret it.

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Det538

Feb 21, 2014

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The dealership has very friendly sales associates, who go above & beyond to help you with the vehicle your looking for! The Business Manager Frank Mirabella explained in Detail the lease options ! This was important as this was my daughters first lease and it out her at ease with her monthly payment! This is my fourth lease at Rt. 46 Chrysler,Jeep & Dodge and I am very pleased with the service & sales associates at this dealership & I would highly recommend them to friends & family!

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DrewCelentano

Feb 17, 2014

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I went in expecting to hear the same story about not getting out of my lease early. John D. T.J. and Frank were amazing and got me out of my car and into a new 2014 Grand Cherokee with no problems.

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Pokeefe8615

Feb 17, 2014

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Tony was a great help. Straight shooter and was able to come through on a tough deal. Thanks again for your honesty and help with my new Grand Cherokee.

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ewolfer

Feb 15, 2014

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I had a pretty good experience during negotiations and deciding on a final sale price that we were both happy with. Vehicle was delivered same day of purchase. Everyone involved was helpful and professional.

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jpironti2

Feb 15, 2014

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I had been shopping around and calling local dealers to see what would work within my budget. Most salesman wouldn't even give me 5 minutes over the phone as they wanted me to come down right now. Being that I didnt really know exactly what kind of vehicle I wanted i waited and was put in touch with Darren Katz. He showed me patience beyond belief as we corresponded over the course of 3 weeks or so and was honest and straight forward regarding his suggestions of what type of vehicle would fit my budget and hit a price point that was both affordable and also help me rebuild my credit. I wound up getting a 2013 Dodge Dart SXT Rallye and I have to say that I love it. Initially I was leaning more towards a truck but with his guidance I found something that was affordable, nice on the eyes, and great on gas which is very important. Dealing with sales in my line of work it was nice to speak to someone to wasnt pushy and honestly looked out for me as a customer. Im extremely please with my purchase and the overall atmosphere at the dealership. Great job Darren!

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pamdfabian

Feb 13, 2014

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Our sales person, Mike Solomon, was a new salesperson to this dealership when we met him. It was our desire to own a red Jeep Cherokee, unfortunately none were available with the options we wanted when we first met, Mike worked diligently to find and deliver the exact car that we wanted at the price we wanted to pay. Mike grew in knowledge of the product and confidence, during our transaction and was an excellent sales person. I would highly recommend him to my family and friends. Mike was assisted in this transaction by financial manager Frank Mirabella, who also provided us with excellent service and advice.

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jeep4p

Feb 12, 2014

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I have exchanged emails and phone calls with them in the past few days. I understand its a usual process to attract customers to the dealership with the best deals then and sell aggressive. But do not go there until you can clarify the rates. I got my $ value moved up to $184/month when i was clearly told the same model would be $119/month and I am sure that number still holds no value. I assume their actual sales staff at the dealership might give a reasonable deal, but do not expect to go there believing what they post on their advertisements or internet sales emails. I haven't visited their dealership yet. All my experience stated is purely with respect to my dealings with the internet sales team.

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RRJeep14

Feb 8, 2014

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My salesperson Gabriel was very nice and very knowledgeable. So too was the finance manager. The receptionists were very personable, as were the cashiers. Pricing of the vehicle was fair. I would highly recommend this dealership and Gabriel, in particular. Best service that I have ever received from a Jeep dealership - and I have been to many.

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djenvy

Feb 4, 2014

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I recently purchased my 6th car from tony lancaster at rte 46 jeep n hes always been upfront with me and always takes care if me before during and after the sell I call him on cellphone to make my deals n everything is always the same so I refer him to all my friends and colleagues to purchase a jeep product... all I can say about him and rte46 is that theyre amazing people to deal with and make car buying fun and easy .... so go see tony lancaster

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OscarMike1962

Feb 2, 2014

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Gabriel was very knowledgeable about the Jeep Wrangler and answered all my questions in a professional manner. He worked hard to insure all my needs were met in a friendly, no pressure environment. I would highly recommend this dealership to my friends and look forward to having my new Jeep serviced there as well.

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Ammeyer

Jan 30, 2014

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I needed a new car and dread doing the dealership thing. Car salesmen SKEEEVE me! I was on my third dealership of the day and was frustrated, but was completely revived when I dealt with Mr. Mangano. He was friendly, upfront, and extremely helpful. He took the time to help me find exactly what I was looking for. I don't normally write these reviews but felt compelled to after my experience was such a positive one. I would absolutely recommend route 46 Jeep to anybody that asked and then I would suggest they go directly to Mike Mangano.

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kelliecastles24

Jan 28, 2014

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Today I purchased the Jeep I have wanted for awhile, the Grand Cherekee Laredo. I absolutely love it! TJ Miller was extremely helpful showing me each of the different jeeps. He made sure I found one that worked for me and for an outstandingly low price. It was a win win for me tonight! Tony Lancaster was also another sales consultant I worked with today and he was wonderful as well. He sealed the deal for me and got me in quickly and out with a happy face! I have about 4 friends that have bought a jeep from this location, route 46 and they all love their Jeeps and the people that sold it to them!

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snetti24

Jan 28, 2014

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Great service with friendly and knowledgable staff. Got exactly what I wanted for a great price. Would recommend this dealer to anyone looking for a new car.

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mami02

Jan 27, 2014

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Very pleasant experience I'll definitely be back again!!..... with better coffee for my sale person.... LOL.....Thank you Gabriel Dominguez !!!!Magda and Matt M.

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Lulu1144

Jan 25, 2014

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Our experience a the Route 46 dealership was made so phenomenal because of the service Mike Mangano provided. He made the choosing, financing and turnover to be as smooth as one could hope for. It was truly a pleasure dealing with Mike and the rest of the team at the Route 46 Chrysler Jeep Dodge!

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kczlliptak

Jan 21, 2014

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What a great experience at Rt. 46 Chrysler Jeep Dodge. The salesman Mike Mangano, was AWESOME, he was extremely helpful, and very knowledgeable. We discussed our needs and he never suggested anything we did really need. He tailored the vehicle to our needs and only wanted us to feel completely satisfied. There was no pressure at all and the whole process was very easy. The entire dealership was very professional and extremely welcoming. We definitely recommend Rt. 46 Chrysler Jeep Dodge and especially Mike Mangano.

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jackiez

Jan 17, 2014

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Darren was phenomenal with working out contracts. He did everything needed and went above and beyond any one I ever dealt with in my life. No comparison to any dealer I have dealt with in 49 yrs... THANK YOU DARREN

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TheklaC

Jan 17, 2014

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Mike Mangano was very helpful and efficiant with any questions I had about the cars, and trucks I was interested in.I felt like he had my best interest at heart and that's very hard to find. I have been wanting a new car for the longest time, but every time I went into a dealership I would leave unhappy. Mike made sure I left with the car of my choice, and very happy about the price and my choice.I would reccomend Mike Mangano to anyone looking to buy a new car. Thanks Mike!!

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jromano1787

Jan 16, 2014

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this is a wonderful dealership, they are willing to help and get you into the car you deserve. I had the pleasure of working with tj miller, he was great, and helpful. I would purchase another vehicle from here, and recommend family and friends.

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Albonico0126

Jan 15, 2014

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Upon entering the Jeep Dodge Chrysler dealership yesterday morning, I had no intentions of buying a new car. Little did I know, that I would soon be paired up with one of the most impressive salesman I have ever dealt with. Not only was Mr. Mangano attentive, but he was helpful. He was able to explain thoroughlly all of my vehicle options. I will make a long story short here, but I left the dealership yesterday driving a brand new 2014 Jeep and could not have been happier. I was very pleased with my interaction with Mr. Mangano from start to finish. The dealership itself provides an excellent atmosphere, and truly makes the buyer feel confident in Jeep Dodge & Chrysler's promises. Thank you Mr. Mangano!

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newdodgedurango

Jan 15, 2014

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RJ and Ken were very receptive to my needs for a Durango. They were able to purchase my 2011 Yukon from lease and put me in a new Dodge Citadel. The whole process took about an hour and I was driving the new car home. I didn't believe their commercial but it is true, they make buying a car fun and easy!

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DMan1954

Jan 13, 2014

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From the time I entered the showroom I was treated like I mattered to them. From the floor manager TJ to the salesman Chris Skwiat to the finance person Walter it was a very pleasant experience. Chris was very courteous knowledgable and friendly. I will definitely recommend this dealer to my family and friends and when it's time for me to trade my truck in I will be heading back to this dealership.

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angcol59

Jan 12, 2014

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the visit was awesome I would recommend my family and friends here anytime got the car I needed for my budget and drove away happy if you want good service go here and see Darren l katz tell them angel colon sent you because he treated me good with patience and they have great cars at great prices.

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ranarvaez

Jan 7, 2014

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Absolutely the worst and unethical car dealership imaginable. I was shopping for a black 2013 Dodge Charger SE, and was called by a salesperson named Marsha inquiring about my interest to purchase this vehicle. She informed me that the car was in stock. I noticed that the car was not in their inventory listed on the dealer website (a red flag in hindsight), but she insisted it was, and recommended I visit the dealership to purchase. I repeatedly requested confirmation that the vehicle was available, because the dealership was located 90 minutes away from my home and didn't want to waste any time. She insisted that the car was in stock and for the price I was given by True Car. I decided to take the day off from work to make the visit. When I get there, a salesperson straightforwardly tells me that the car is not in stock. I was immediately angered for being lied to and the time wasted. But wait, it gets better. I ask to speak to a manager to voice my displeasure with the deceiving customer service. They the inform me that the car is in stock and will take me to view the vehicle. Another salesperson drives me to their lot, only to show me a Charger that was NOT the model I requested! I wanted the standard model, and the salesperson blankly informs me that this dealership doesnt sell standard models, all their cars come fully loaded or are more expensive models. I get driven back to the dealership, and was simply told "sorry". A MASSIVE waste of time from lying "professionals". DO NOT believe the 5 star reviews on here, those are written by employees. If you search thru the reviews, you will see similar reviews recounting terrible experiences. 2 other dealerships I visited afterwards even confirmed that this dealership is notorious for horrendous service. DO NOT BUY FROM HERE! You've been warned.

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SatisfiedGal

Dec 31, 2013

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I hadn't purchased a car in 10 years and was very nervous about doing so. Mr. Taylor understood my plight, handled me very gently and made the car buying experience very pleasant. He put things in simple terms and really helped me to make the best possible decision for me. I am so in love with my purchase and cannot give enough thanks to Mr. Taylor and the team at Route 46 Chrysler, Jeep, Dodge dealership! Thank you! Thank you! Thank you!

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gmillz6

Dec 30, 2013

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Gabriel made my first car buying experience painless and easy. Very friendly guy and I was not pressured at all. He is there to help and does a great job. I was not a fan of the car buying process, but he has changed my views.

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Chino630

Dec 29, 2013

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I worked with Byron he was very professional and also worked very hard to get me the best deal posable. He also treated me as family.

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Brendax

Dec 28, 2013

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We had a great experience start to finish with Darren. He really knows how to work with whatever credit score you have to get you the best deal.

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rdemarco

Dec 28, 2013

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2 years ago I went to the dealership to look at a Jeep for my Son the key word in this sentence is look, because by the time I left I had a deposit on a Jeep. Sterling was upfront and honest and was not pushy at all. My Son and Father-in-law went back to look at the jeep the next day and Sterling gave them the same attention even after the deposit was taken and the deal was done. 2 weeks ago I stopped in to visit Sterling and once again just look at a Ram and 3 hours later drove away with my new truck. One week later I returned and traded in and bought a Grand Cherokee for my Wife. I think it is a Great dealership to buy from I have never had a bad experience there and they make You feel comfortable while You are there. I will definitely be back there again and I already referred a friend to the Sterling who is looking for a Vehicle.

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jasonnliz

Dec 27, 2013

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Unlike some of the other dealers we went to before this one, Chris did not make us feel rushed or pressured into making any decisions before we felt truly comfortable. He worked hard to find us the right car that met all of our specifications, and even though it happened to be at another dealership, he never tried to pressure us to take one of the ones they had on their lot. The entire process from beginning to end was one of the least stressful car-buying experiences we've ever had.

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MD1011

Dec 26, 2013

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Employee was very helpful in helping us to decide which car was right for us. He was very patient dealing with our indecisiveness and many, many questions. He ultimately helped us make the right decision and we are very happy with our choice.

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RachelCooper

Dec 26, 2013

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My experience at Jeep has been nothing but amazing! Sterling is one of the best, and the service department has been nothing but the best! I have had two Jeeps from this dealer and my mom has a mini van! And now my best friend is getting a pick up! I would tell ANYONE to come here! WE LOVE JEEP! And will forever because of sterling and the jeep dealer I will be driving a jeep!

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lvc2106

Dec 24, 2013

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My husband and I just bought the 2014 Jeep Grand Cherokee from Route 46. We worked with Gabriel Dominguez, who was fantastic! We went to four different dealerships and found this one to be the best. To this day Gabriel has taken great care of us. If you go to this dealership, which you should, definitely ask for Gabriel.

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campion101

Dec 19, 2013

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Chris was great. Made the purchase experience pleasant and went out of his way to make sure that I left happy. If you're looking for a Dodge, Jeep or Chrysler, go to Rt. 46 and ask for Chris.

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bellalinda418

Dec 16, 2013

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I just purchased a Dodge Dart 2013 SXT that was signed by my father Pasquale Rollino ...we purchased 3 cars from you within a year ... Anyhow Flo helped us out this time & assisted a lot with the pricing and different payment options...She was very helpful with any questions I also had. Also Jan Carlos is very patient and knowledgeable...He went far and beyond helping me pic the right car out...The only thing I am not so happy about is that I have fog lights installed but not hooked up...so they are just for show???...and my LED track lights in the back don't light up...I have seen MANY DARTS and they are all lit...But as far as Flo and Jan they were great! Thanks Linda Rollino ...973 592 2278...

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Gabby3838

Dec 16, 2013

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I visited many dealers in the area but non of them had what I was looking for. As soon as I walked in Jeep Route 46 Little Falls, I was helped immediately by Mike, a very professional and friendly salesman. He understood my needs and help me look for the perfect car at the Right price; he negotiated with his manager so I can lease my car at $0 down and under $300 dollar monthly payment. YES $0 Down. The same night on Black Friday he took my car to the car wash and even delivered the car to my house at 10:00 pm. NOW that is service.Thanks to all the friendly people at Jeep Route 46, Specially to my salesman Mike Mangano.Happy Holidays!!!

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MariaPankova

Dec 16, 2013

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We are only stop by for checking a cars for future purchasing and we got very friendly welcome in the driveway already, from Jan Carlos. He explained and showed couple of model and because we are liked, we purchased a Jeep Compass. Jan Carlos is a nice person, friendly, professionals and good sales person. Thank you Carlos.

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jayfr0113

Dec 15, 2013

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I was looking for a SUV, I went into this dealer by mistake, I was going to a different one but when I went into the dealer the first person that greet me was very pleasant, I told him what I was looking for and right the way Mr. Darren L. Katz started working with me, in about 4 hours I was out of there with my Ford escape 2009, they meet my needs hazle free,,,thank you,,,,

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jutirado

Dec 14, 2013

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The guys were extremely helpful,professional, and kind they listened to our desire and budget, actually made us feel like we got a deal instead of settling. The best car buying experience we've ever had by far!

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cynthiajackson

Dec 13, 2013

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Mr. Belton listened and addressed our issues. He has vast knowledge of his products and he did not waste our time with vehicles that did not meet our needs and expectations. Another contributing factor to our great purchasing experience is the respect staff and management have for Mr. Belton. Without reservation I'd recommend Mr. Belton and Route 46 Chrysler to friends and family.

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KendraF

Dec 13, 2013

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sterling was really helpful and friendly and answered all of my questions even when I kept repeating some of the same ones. He set with me and went over the contract that I was signing and the financial jargon so that I knew what was going on and felt that I was not being cheated. When I call him directly to schedule maintenance he gets back to me and tells me when and where I need to be there. There were other people there that ignored me when I walked in but he was the first person that greeted me and it was a pleasure doing business with him.

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loowy21

Dec 13, 2013

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I entered the dealership to browse and see if I can get rid of my headache of a vehicle. I wasn't sure of my options on what to do to get rid of my vehicle and when I entered your establishment, I was greeted by the greeter and Mr. Marvin Belton. He was very welcoming and made me feel comfortable on the decision I was trying to make in regards to getting rid of my vehicle. He was professional and knowledgeable of the companies vehicles and services. He quoted me a price and being a responsible consumer I decided to shop around for competitive quotes. After shopping around I receive numerous quotes and they weren't beneficial to me. In the end I returned to see Mr. Belton and he remembered who I was and had all of my information on hand and made the purchasing process very smooth. I was totally satisfied and relieved with my decision to purchase the vehicle from your dealership. I would like to say thank you and I look forward to doing business with Mr. Belton and your dealership in the future.Thank you, L. Cordero

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Melody1985

Dec 13, 2013

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Awesome customer service . I send all my friends and family that looking to buy a car over to sterling! Purchased two cars from them already!!

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MSRUSSELL82

Dec 13, 2013

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I HAD A DODGE NEON FOR MANY YEARS AND IT WAS AN EXTREMELY RELIABLE COST EFFECIENT CAR. HOWEVER, A YEAR AGO I HAD A BABY BOY AND I NEEDED A LITTLE MORE ROOM, SO I OPTED TO GET ANOTHER VEHICLE. I WENT TO THIS DEALERSHIP (RT 46 CRYSLER JEEP DODGE) AND FROM THE MOMENT I WALKED IN THE DOOR I WAS GREETED WITH KIND DEAMEANOR AND GREAT ATTENTIVENESS. I ADVISED MR TAYLOR THAT WHILE I NEEDED/WANTED ANOTHER VEHICLE I WAS STILL A NEW MOM AND WAS ON A BUDGET. I LET HIM NO WHAT KIND OF CAR I WAS LOOKING FOR AS WELL AS THE PRICE RANGE. HE TOOK HIS TIME LOOKING FOR THE CAR THAT FIT BOTH CRITERIAS. I HAVE NOW HAD MY DODGE CALIBER FOR 6MOS AND I MUST SAY I HAVE BEEN VERY PLEASED WITH IT NOT TO MENTION I HAVE GOTTEN QUITE A FEW COMPLIMENTS!! IM NOT SURE IF HE WILL EVER SEE THIS MESSAGE BUT I THANK YOU SIR FOR TAKING THE TIME (HOURS, LOL) TO ASSIST ME WITH NOT ONLY THE CARS BUT TO EXPLAIN TO ME IN DEPTH ABOUT MY INTEREST RATES. I WALKED AWAY WITH A GREAT MOTHERS DAY GIFT!!!!

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NashaDee

Dec 13, 2013

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Route 46 CJD is an extraordinary dealership. Sterling is the best car salesman that I have ever dealt with. Hes honest, friendly, and his knowledge of not only about the cars and all of their features, but about the financing options as well, is impressive. When I came in to research purchasing a new car, my current vehicle was inoperable and I needed a new car immediately. Sterling eased my fears about getting a new car, explained all of my options, and helped me drive off in a new car within a few hours. When I bring my car in for routine maintenance, the staff is friendly, and my car is serviced quickly. I am so satisfied with my experience here, that I have recommended this dealership and Sterling to everyone that I have come across who is looking into purchasing a new car.

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Reneemf09

Dec 13, 2013

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The service was great they found the vehicle I wanted and within a couple days I had it! Marvin was awesome I recommend him for anyone looking for a vehicle!

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Tomsmith5

Dec 13, 2013

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I picked up a 2014 ram 1500 this past week from here full tank, car was spotless clean, friendly staff, negotiable pricing, and they make buying fun and easy

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zigmundkenny

Dec 11, 2013

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Customer Service - it seemed as though Marvin was one of 3 salesman really working the floor the 7 different times (over a span of 3 weeks I visited your showroom). He was very genuine and easy to relate to; not pushy - very tolerable. He remember my kids names and their interests. (A+)Quality of Work - As a salesman; he was very honest that he was getting to know the specific make and model of the car we were interested in. As I am unclear as to his tenure or type of training each salesman goes through prior to being released to the floor - he did everything he could to answer all our questions and if he was unsure he was honest and said he would need to look into it and the most important thing - he did! We visited 3 other dealerships in a 50 mile radius and we came back to this dealership because of Marvin. Could he use some slight polishing to get him to the next level, yes.Friendliness - As far as friendliness for Marvin A++. As for the floor, I am going to call it the bull pit; where everyone gathers - B. What was positive about the bull pit area is that if those that saw you waiting/hovering; they would ask you if you they could help you which was refreshing. Overall Experience - All things considered I would rate my experience a B+. As I am unclear on how you schedule or staff your floor team - I would recommend that you look at your historical traffic flow and see if you have the right folks based on roles and responsibilities and the right amount of folks working to move folks in and out- looks like some bottle necking when customers get to a certain point within the sales flow. Price - As we got our secured pricing through our relationship with USAA; I am not able to give feedback outside of the fact that you your respectfully honored the pricing given.

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judygaryrose

Dec 4, 2013

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I had a good experience. I only came in to look and drive the vehicle. Mike and his manager, Kenny, were very accommodating. They worked with me to get me a vehicle with al of the features I wanted AND at a price I could afford. I enjoyed the experience and would recommend this dealer to friends and family.

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KleenKuts

Nov 23, 2013

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Stay Away. Very rude and unethical! I was told one thing and after looking at thge contract I signed something completely different was put in there.They jack up the price of the car and add on all these fees they don't tell you about. I wish I read the reviews first. I am stuck with a car for 84mths who does that it's unheard of well......Erick Hector and john carlo did this to me. I will never be able to sell the car it wont be worth anything. Thank You Route 46 for teaching me a $40,000 lesson for a 4 cyclinder car!

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Amakk

Nov 22, 2013

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My salesman Chris Skwiat was very professional and personable. He helped me find exactly what I was looking for. I had a great experience here and I will definitely return.

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Casser13

Nov 22, 2013

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I brought a new Dodge Durango and it was an awesome experience. I never bought a car from a salesman that was more easy to work with. Chris Skwait along with his finance and management team really out did themselves. If you are looking for a great deal and stress free environment go see Chris at Route 46 Chrysler Jeep and Dodge.

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LuckyD13

Nov 22, 2013

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i would first like to thank mr. skwiat for all the attention and help he provided. i was able to sit, choose, an purchase my new jeep very quickly. ive purchased may cars in the past and this was, by far, the most pleasant experience. he was very professional, cordial and knowledgable. im very happy with my new jeep. i will definitely be reffering my family and friends to this dealership

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AmrAfifi

Nov 20, 2013

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The people at the dealer were very nice, and willing to work with all my requests. It was a great experiance.I would truely recoment this dealer to others.

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dealrratr

Nov 20, 2013

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DO NOT GO TO RT. 46 CHRYSLER JEEP DODGE AS THEIR POOR REPUTATION IS 1000% ON THE MARK!! THE POOR REVIEWS ARE VERY ACCURATE!!Let me start by saying I never write reviews (good or bad); however, this dealership's tactics made me invest the time to warn others. They are unprofessional, unethical, manipulative and a total waste of time. I researched and built a Jeep ConsumerReports.org and opted to use their "Guaranteed Savings Certificate" program. I was contacted by three dealers and this the one with the lowest price (about $2600 less than the others). I was contacted by this dealership to schedule an appointment for me to come in to their showroom. During the phone conversation, I confirmed the year, make, model, color, options and the Guaranteed Savings Price (which was about $6K below MSRP). The phone rep. confirmed all and scheduled me for an appointment to take place 3 hours later. About 1.5 hours prior to the appointment, this dealership contacted me to confirm my appointment. I arrived for my appointment and was introduced to a sales rep. to help me. He had no knowledge of the vehicle that I was interested in and was deliberately slow in all his actions. I sternly reiterated the particulars of the car and price. He kept tapping his keyboard to search for the car (kind of buying time). Then he walks away a couple of times. The last time he returns to tell me that they do not have the vehicle as it was sold. This is not plausible. When I complained to the "sales manager" about them wasting my time. They seemed to be disinterested and made absolutely no efforts to make things right by working out the deal for the car that I wanted and was more than happy to see me leave. I went to a different dealership that same day and had a great experiencing buying the car I wanted for the price that I wanted.

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prince2007

Nov 19, 2013

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Had a wonderful car buying experience. Chris made the whole process smooth and easy. The staff is friendly and helpful. Would recommend my friends buy their next car here.

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DukeBasketball4

Nov 16, 2013

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Marvin in sales was great. He was extremely friendly, helpful and knowledgable. He gave me everything I wanted in my car. He also held my car when it first came in so I could have first priority to buy it. Dealership worked me into my price range.

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jopuch

Nov 14, 2013

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Was greeted and helped immediately upon entering the dealership. Was introduced to Bob Vanway, who, I must say, is the nicest salesman that I have encountered yet. He was very friendly and a gentleman. He was very knowledgeable about all of the vehicles that we discussed. He worked with us patiently, going over different options to suit our budget with Martin also helping us to reach an affordable number. Once coming to an agreement, we test drove the vehicle, picked a color and then Frank took care of the finance paperwork quickly. Bob reviewed all of the options and the function of the vehicle with me next. We were out of the dealership the same day with a new vehicle. I would definitely recommend Bob Vanway and this dealership. Pleasant experience.

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sramos16

Nov 13, 2013

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Great all around experience. Gabriel was very courteous to me and my family and I would definitely recommend friends and family to see him in future purchases. He was able to give us a great deal that me and my family felt more than comfortable with and I am sure I will be contacting him for my next purchase.

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DV12

Nov 12, 2013

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Came in to purchase a new 2014 Jeep Wrangler unlimited Rubicon. had the purchasing price from truecar. RJ had me out of the dealership in less than 2hrs. He answered all my questions about the car, the service department, and the electronic setup. I would definitely recommend RJ and this dealership to anyone who is looking to purchase a vehicle.

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GC0227

Nov 7, 2013

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Came in to return our leased truck and hopefully leave with something to replace it. We were quickly greeted at the front entrance by RJ. We went over our needs for the vehicle and expressed that we wanted a mid-prices Jeep Grand Cherokee. They had an entire back lot full of jeeps to choose from as well as another offsite lot. We were able to find the truck we wanted quickly, get prices and do all the paperwork. No need to take a day off work to do it either which was great. Overall experience was great with RJ, he was nice and knowledgeable about the product. Frank was also friendly and got the paperwork done in one shot and we were on our way.

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Tyrecefleming

Nov 5, 2013

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Sterling has been my rep for my last 2 cars and he os professional, informative and most of all PATIENT. I recommend him to anyone that is looking for a knowledgeable sales rep.

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rutgersmr

Nov 4, 2013

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I WALKED IN LAST WEEK LOOKING TO TRADE IN MY OLD JEEP FOR A NEW ONE AND ENDED UP DRIVING A NEW GRAND CHEROKEE HOME LATER THAT DAY. CUSTOMER SERVICE WAS EXCELLENT. I REALLY FELT LIKE RYAN WENT ABOVE AND BEYOND TO GET ME THE CAR I WAS LOOKING FOR AT THE PRICE I WAS LOOKING FOR. OVERALL GREAT EXPERIENCE; WOULD DEFINITELY RECOMMEND RYAN TO ANYONE I KNOW.

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Tinag113

Nov 4, 2013

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Everyone at this location has been very friendly and helpful with helping me make my decision. They have excellent follow up. Service department is great to deal with and their hours of operation are exceptional. I would highly recommend dealing with this dealership.

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Kuzinsteve

Nov 2, 2013

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I went in there very cautiously due to some previous bad experiences at dealers. But when I say I was very impressed with the service I received is an understatement. Gabriel was extremely knowledgable about the vehicle and any questions I had. He even say in the vehicle with me to show me all the systems thoroughly. I never felt any pressure to buy or I was getting "robbed". Overall I was very impressed with the staff and the building. Now I'm driving in a brand new Grand Cherokee that I love at a price I'm happy with.

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gleon23

Oct 29, 2013

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In an all around experience at this dealership I must give them a 5 start rating they tended to everything I wanted and didn't hassel or try to husstle me into anything I didn't want to drive out with. Def recommened this dealership to anyone.

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Byronpol

Oct 15, 2013

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manager of the service is the worst took car for repairs to get car back with damages door scratch rear bumper damaged and rear fender damaged

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Pjoosten

Sep 28, 2013

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Gabe is an exceptional salesman. He listened to what our needs are as a family, talked us through options and relieved any stress. By the time we drove off in our new Town and Country, he had made sure we were comfomfortable and prepared. He is patient, knowledgeable, and helpful. We will be returning to look for him in the future. Thanks Gabe.

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13Avenger

Sep 10, 2013

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Where to start?? What a great crew. They had to work twice as hard with the banks to get me approved, and did just that. I love our new vehicle and there is no doubt in my mind, that without the efforts of Darren Katz in Finance, it wouldn't have happened. After having a week of time wasted by a dealership in Connecticut, the trip to NJ to work with TJ in Sales and Darren in Finance was more than worth it.Great job and thank you to Route 46 Chrysler Jeep Dodge.

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FlavioRomeo

Aug 20, 2013

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I will find a site that I can rate and review the salesman Gabriel because he was outstanding. I have nothing negative to say about Gabriel. He was straightforward, honest and definitely wanted to make sure he put us in the right vehicle at the right price. If you are in the market for an automobile, CALL GABRIEL! He will take honest and fair care of you.I don't have the same to say about the company for which he works. I have tried, on 8 different occasions, to contact someone from the company, other than Gabriel, to discuss various matters and I have NEVER received a call back. 8 TIMES!! The most recent was to complain about the fact that, after I had signed my car loan, I drove the car home and a week later received my new Dodge Mastercard credit card. I didn't even sign up for one. I called the card company and they said the dealer must have signed me up for it. REALLY?? They would just do that? I have not been able to confirm it was them because THEY HAVEN'T CALLED ME BACK. This is just one of the MANY complaints I have about the company. Gabe was nice enough to explain all of the ways they LIE in their ads. They advertise the lowest price for a vehicle but you have to be in the military and a senior citizen and born on a Tuesday afternoon during a snowstorm in July during an eclipse. It's ridiculous. I know they ALL do this but come on, take a risk and TELL THE TRUTH!!This dealership is why I (and everyone else) HATE shopping for cars. Gabe on the other hand, brought back some faith in me.Thank you Gabriel. You were great!! Gabriel is highly recommended...Rt. 46 Chrysler Dodge...is NOT.

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JeepOwner11

Jul 4, 2013

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I went to this Chrysler JEEP dealer to get a price comparison to the one other JEEP dealer I had already visited. I was introduced to Regis A Larkin, Sr, who was pleasant enough. The first interesting thing was that there wasn't one JEEP Grand Cherokee in the showroom...we had to walk around the entire lot looking to see what they had on hand, which wasn't much fun on a hot, rainy humid summer day. Finally picking one out, we returned to his desk and, after crunching some numbers he came back with a price that was substantially worse than the price I'd already gotten from the other JEEP dealer I'd already been to. When I told Regis that, he asked me if I was "prepared to sign today". When I responded that I was not as I wanted my partner to come see the car, his response to me was...."OH, THIS WAS ALL FOR NOTHING THEN?" Incredulously, I answered no,... that I just wanted my partner's agreement on this new car (because he seriously wanted another brand of SUV). Regis' response to that was, "OH, YOU CAN'T MAKE YOUR OWN DECISION?" To which I said I could but ....again....I wanted my partner to come see the car and further, that they hadn't even MATCHED the price I already had! So Regis went back to his manager and when he returned, the price was really not much better from their original offer. When I said, "I guess you really don't want to do a deal then?"....Regis responded....."I guess not!" I got up, said goodbye, and left, vowing never to return to that dealer again!

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brittanyclipperton

Jul 1, 2013

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I want to give a big thanks to hector and richie for doing a awesome job with the purchase of my boyfriends vechile these two man went above and behind there works and did an awesome job these to guys are the type of people they should have in ever dealership I will defiantly be recommending alot of people to them keep up the good work boys

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wildflower1644

Jul 1, 2013

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I am so happy with my car. Jennifer was amazing not only did she help me during a stressful time but she kept reassuring me that everything would go smooth and it did!!! If anyone wants a stress free time buying a car or a jeep go see Jennifer Attilio what a wonderful experience and the car is amazing!! It's the car of my dreams and it makes me feel like a million dollars!! Thanks to Jennifer a dream come true for me!!

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jerseyboyz79

Jun 28, 2013

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Things which you will get from this place are : Insult - humiliation - disappointment - frustration.Worst place for buying a car. Please get a car from any other dealer !!

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patricej

Jun 4, 2013

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Have purchased 2 Jeeps from this dealership and have had the best customer service compared to other Jeep dealers I contacted in my area. I have purchased many cars (and trucks) over the years and Sterling Taylor was one of the best I've dealt with. Not high pressure and took his time explaining my choices and options.

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wayouted

May 29, 2013

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I have been dealing with Gabe Dominguez for the past 4 years over at 46 Chrysler Jeep Dodge. I just recently leased a brand new 4 door wrangler. Gabe always finds the best deal for me with my best interests in mind. I love my new jeep and my new lower payment. Thank you Gabe and the whole team at 46!

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kojak1174

May 28, 2013

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Sterling was great to work with! My wife & I feel as if we got a nice deal on our 2014 Jeep Compass!We will definitely look to Sterling in the future when purchasing a new car and I will recommend him to our friends & family.Thank you Sterling!

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doglaw44

May 27, 2013

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JENNIFER ATTILIO was great. She was willing to work with you. I just asked her to be honest and give me the best price and she did. I hate buying or leasing cars and going to dealerships. Let's face it, there is always pressure to buy or lease. However, Jennifer at least made the experience bearable. I recommend JENNIFER ATTILIO highly and JEEP 46.

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pumpkineater04

May 22, 2013

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The Dealership had a special that quoted a specific price for a vehicle. The coupon listed a price that was $7000 off the MSRP and stated that it included everything but taxes registration and fees. We called to to make sure that they would be honoring the coupon and that everything stated on the coupon was true. Yes the salesman said the car is available for that price. NO there are no other fees. NO this is not the floor model and you can get any car you want. Yes you can leave the dealership with that car for that price no catch just come on in. A second call to the internet manager confirmed the same. When we arrived it turned out that the $7000 off was a "possible discount" that you could obtain if you qualified for all of the rebates that they had. He pointed out that this was stated on the coupon although when I read all the language on the coupon to him over the phone he never mentioned that this meant this was a theoretical discount. As it turned out we didn't qualify for any of the very specific rebates and it seemed highly unlikely that anyone would have qualified for enough to obtain a $7000 discount. In the end he tried to convince us that $7000 off was not such a big deal anyway since we were getting a fair price that would cause the dealership to lose money. Classic bait and switch.

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Babs1668

May 20, 2013

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This dealership was recommended to me by a family friend. I've purchased and leased before, didn't buy in one particular case because I was not at all happy with the environment at the dealership. But I must say we were greeted/treated warmly here, I asked for Tony Lancaster, the sales consultant recommended to me. Tony was especially personable and professional, after we worked out a very fair deal he understood we had other things to do and did his best to move things along. The vehicle is fabulous I'm very happy with it and the fair price and the dealership service. After leaving with the vehicle, I immediately called my family friend to thank him for the recommendation. I would highly recommend this dealership and Tony Lancaster to any friends and family members for sure!

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2013durango

May 18, 2013

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If you are looking for a Dodge, Jeep or Chrysler go see Jennifer Attilio !!! She is absolutely one of the best sales consultants we have ever dealt with. After visiting a local dealership (which shall remain nameless) that held us hostage for hours it was a breath of fresh air to deal with Jennifer. From start to finish she made the whole process quick and painless. She definitely knows her stuff when it comes to the product, It was worth the 45 min drive from Staten Island. We highly recommend her services.

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LISAGEMMA

May 15, 2013

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Gabe Dominguez was amazing, if it weren't for him, probably would not have purchased my Jeep. He made the experience as painless as possible!

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Sabestda

May 14, 2013

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I rolled in with negative equity from a previous lease. Gabriel worked with me and got me into a car that I love at a great price! Would go back for another car in a heartbeat!

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melrob9197

May 7, 2013

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Gabriel Dominguez was an absolute pleasure to work with my fiance and I had gone to a couple of other Jeep dealerships before going to rt 46 Jeep and the service by far does not even compare the atmosphere was welcoming and a not I am going to sell you a car and get my commission kind of welcoming which was non stressful in itself that is the lasting impression Gabriel has given us. We went in with wanting a Jeep Liberty and hoping that we would get what we wanted within our budget not thinking it was going to happen Gabriel did just that we left that night with our new Jeep Liberty. So, not only did I have to give him hugs numerous hugs I told him that I would gladly recommend him to my large family and anyone else for that matter. Gabriel gives us phone calls to make sure that we are still completely satisfied with our new Jeep which is very thoughtful that he would take that time out of his day to do so. He def. has our future business!

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Abianco0026

Apr 27, 2013

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Gabriel Dominguez is a great salesperson he is very customer oriented - he has great people skills which is very hard to find these days.Being in his company we felt very at ease. This gentlemen is assets to this dealership. I give Gabriel an A plus and will come back and deal with him anytime.

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dawny319

Apr 23, 2013

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I was referred to Gabriel Dominguez when looking for a new, used car. I went in and met with him and discussed my needs, what I was looking for and my price range. Mr. Dominguez looked at the cars that I had found on our website and I believe he was very honest and straight forward as to which was the better car and had more value for what I was looking to spend. I loved this car from the minute we went for a test drive. He discussed all of the specifics of the car and continued to make sure that this is what I was looking for and that I was comfortable in this car and at no time ever felt like I was being pushed into this specific car. He was extremely patient and made it clear that if I didn't like this one, we could look at others. I told him how much my budget would allow me to spend and when the financing was done, my new payment was within the exact range that I had given. While waiting for the finance paperwork to go through he explained to me thoroughly the maintenance plan, showed me around the dealership, the service department and introduced me to everyone along the way, who were all extremely nice and courteous. This one of the most modern, cleanest dealerships I have ever been in. From the time I walked through the door to the minute I drove away with my new car, was a pleasure. I have been in other dealerships where I have sat around for hours waiting to finalize the deal. This was the most enjoyable experience I have ever had in a dealership and not only would I recommend Gabriel Dominguez as a salesman, but I would recommend the entire dealership to anyone I spoke with. Thank you for making this transaction as smooth as possible.

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marcelgirard1950

Apr 21, 2013

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I just purchased 2010 Nissan 370 Z from Tony Lancaster at rt. 46 Chrysler Dodge jeep in Little Falls, N.J. I drove 3.5 hours from R.I. on Tony's word that the car was perfect.He's an honest straight forward gentleman that I would do the trip again to deal with. He's my new Bud. Marcel Girard, happy customer

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bcaselta

Apr 20, 2013

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I had an overall good experience at this dealership. My Sales person Jennifer Attilio was extremely helpful and kept open lines of communication during the purchasing process. This is the second vehicle my family has purchased from this dealer and wouldn't hesitate going back for a third.

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vicsadowski

Apr 17, 2013

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Gabriel Dominguez was very helpful in choosing the right car for me. He was readily available by telephone whenever I had a question. I would highly recommend this dealership and Mr. Dominguez to any of my friends or family, and I will be returning when my lease is up to purchase another vehicle.

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akud13

Apr 15, 2013

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I went to the dealership looking to lease a brand new Wrangler. Meeting sales representative Jennifer was very refreshing. Not only Jennifer has great communication skills which in my mind encompass ability to listen, follow up, respond to inquiries in a timely manner and a great sense of humor, she has also demonstrated a superb product knowledge including technical expertise. For example, one of the advices I was looking for was whether to go with a 3.21 or a 3.73 rear axle ratio. Having the vehicle in my possession for several days now I am extremely happy with the advice given to me. I have to mention that my Jeep Sahara had to be ordered because no dealer in the vicinity had the options, or the lack of thereof, I was looking for. While waiting for your vehicle is not an easy task, Jennifer made it easier by constantly updating me with the status of the order. Furthermore, the vehicle has arrived 2 weeks ahead of what I was originally told, which was a great surprise. And then, when it had just arrived, before being off-loaded Jennifer ran outside, snapped a picture and sent it over to me with a text message!!! Now, how many sales representatives would do something like that. What I also like about my experience with the dealership is that financial numbers we worked out prior to placing the order remained true one month later. Just because I already had a deposit with the dealership there was no attempt to skew the numbers later on. I love when people and businesses do what they say they will, which was clearly the case here. Moreover, the breakdown of numbers was transparent. I was shown dealer's invoice and explained where each part of my down payment is going. As a result, I am highly recommending the dealership to anyone looking for a vehicle and if you'll work with Jennifer I believe you'll have one of the best vehicle purchasing experiences.

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johntasch

Apr 15, 2013

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Route 46 Chrysler Jeep Dodge made leasing a new car an effortless process. Tony Lancaster was beyond helpful getting me into my 2012 Dodge Challenger. It is rare you find a sales person who actually cares about their customer. He even gave me his personal cell phone number so I can call him whenever I need anything. The staff is friendly and takes the stress out of getting into a new car. I was at other Dodge dealerships before I found them and I will not do business with anybody else again. Their service department is phenomenal as well! Do not go anywhere else!

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pjcasale1

Apr 14, 2013

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Gabriel Dominguez is knowledgeable, friendly and efficient. He makes the car buying process fast and easy. No drama, no BS. This was the second car in the last year and half I bought from him and whether he likes it or not he's got us as customers for life. The dealership is clean, friendly and hassle free. Everyone seems to be in a good mood and I never felt like I was being sold!

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tango76

Apr 7, 2013

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I would recommend this dealership probably as much as I would recommend most other dealerships I've dealt with in the past. My biggest recommendation is for any customer to stay vigilant and demand transparency when dealing with any dealership. What I don't like about most dealerships and this one was not an exception is lack of transparency when you sit down to sign all the documents. For example, one the forms they ask you to sign is resolution of disputes you may have with the dealership through an arbitration. If you do that you relinquish most of your right given to you by our legal system, i.e. you can no longer take them to court. I refused to sign that form. Then whole thing about lost key replacement program. You get enrolled as part of the purchase contract. The price you pay for it is already reflected in the contract and is exactly the amount it costs to replace a lost key. You see how you are being charged upfront for something that is unlikely to happen in the first place? Then there is extended liability coverage which is useless if you have full insurance coverage, which you most likely will have. I declined that one too. The problem is they just throw papers at you to sign telling you "it's just...." and when you start reading what you are signing you realize it's different from what they are telling you. Nevertheless, this is a decent dealership and they don't take things personally when you raise objections. Good luck and try to be vigilant.

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pasisti

Feb 25, 2013

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"Vinnie'" was no help at all- Did not know difference between S and SR version of the vehicle- Could not work the computer system in the office- Didn't know how to get an apprisal on our trade in.- Had no pen, business card etc etc- "Hoped" the battery was not dead in the car we wanted to test drive- We talked to 2 other salespeople who didn't even know who "Vinnie" was.Also - 2 managers (Vinnie brought them into the conversation) told us they would honor the internet price for the vehicle even though we did not technically qualify for the doscount (very small print at the bottom of the internet page). Recent graduate - "had to graduate in the last 6 months to qualify". Don't know of colleges that have graduations in Sept, Oct, Nov, Jan or Feb so how can you qualify for this discount???Internet price was never honored - all price discussions started out at the non-internet price which was $2k higher.Wasted 5 hours of our time - never again!!

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jaysal77

Feb 14, 2013

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I read a lot of reviews about this place and knew what to look for. I am a fine print reader so I knew all the tricks before hand, and let me tell you, I bought a used car and without a doubt even with their rebates added to the car it still blew other dealers prices away. I don't how they do it but keep it up. Great deal, great people especially Ed and Frank in the paperwork office. They were both very informative, thank you route 46 for the great deal.

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michaeldavies

Jan 31, 2013

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LIARS!!! Do not waste your time with this bunch of scammers! I called to ask if the four Toyota Corollas on the website were in stock and was told that they all were. I immediately drove there and when I got there 30 minutes later they told me they just sold all 4! I was the only customer in the place and they were obviously lying. Please listen to the reviews. Do not waste your time here and do not believe their lies!

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adman223

Jan 30, 2013

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My journey began with receiving letters in the mail from this dealer saying they were interested in buying my currently financed 08 Jeep Compass outright if I would consider getting a new car. It was something I constantly considered doing, since I owed close to 10K on it still and, quite frankly, was tired of it. I came into the dealership and was introduced to Jennifer Attilio. All I can say is my experience from there on was nothing short of amazing. Jennifer is a very knowledgeable individual on every vehicle in their inventory. She treated me like I was a friend of hers from the second I sat down with her, to even now, after my purchase of my 13 Cherokee. I will be referring all my friends and family to her with tremendously high praise, as I felt extremely comfortable with her through the entire process. I feel like this is a trait everyone in the car dealing business should strive for, as before I met her, I always felt as if I was looked at as just another dollar sign walking into any dealership doors. But that has changed, and I must commend Jennifer for sparking this change.If you are interested in purchasing a vehicle from this dealership, do yourself a favor and ask for Jen. I'm normally not one to write a review for anything, but I can't let an experience like that go unobserved. I hope this helps.

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Yankees1996

Jan 24, 2013

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I have to join the list of recent customers to bash this dealer. Emailed and called up about an internet LEASE special that was advertised on their site. Spoke to a Mike who said Yes, in stock and set up an appointment to see the jeep. Get to dealership next day, and was given to salesman Bob Vanway. Immediately, told him I was there to see the special and gave him a copy of the advertisement. He went away for a few minutes and came back to tell me that the car was sold, but that they had others similar. No problem, I had printed out several window stickers of jeeps i wanted to see, all within the same MSRP as the special. As we went out to take a look at the jeep, low and behold, the one in the ad was on the lot. Bob was kind of embarrassed to see it sitting there. Again, no big deal, maybe it was on sold and on hold. So i found another one and when we went to do the paperwork, he went to the manager and came back saying the jeep i selected would be 299/mo, or $100 more than the advertised one. He went on to explain it was $100 more a month because incentives were applied to the one advertised. Victim of the classic bait and switch I left. The ad remained active for 2 weeks after I left and the jeep is still on their inventory. SHAME on you guys.

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MissSouthernBellToYou

Jan 6, 2013

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Drove up from Maryland this morning and spent the day in NJ looking for an Audi A5 3.2L Manual car. Looked on AutoTrader and Cars.com and found what we thought was a great deal on a 2009 car. The price listed on BOTH websites was $28,900. (There were no disclaimers indicating that this was not in fact the true price. Trust me, I'm anal and I read EVERYTHING!) My friend called the dealership to inquire about the car and it's price, and to see if it was still available. The lady told us the car was still on the lot and would be ready for a test drive upon our arrival in 20 minutes. (I was skeptical about going to this dealership after reading all of the horrible reviews online, but my friend told me to be optimistic and at least check out the car.) Whew, when we arrived, this place was a mad house! The employees and the customers were all over the place. A sales guy by the name of Marcellus did greet us shortly after we walked in. I told him which car I was there to see and he got the keys and allowed me to test drive it as promised. The car was dirty, but overall the exterior looked pretty good. However, as soon as I opened the door, the car reaked of cigarette smoke. Marcellus told me not to worry as he promised that if this was the car I chose to buy, he would guarantee that the smoke smell would be eliminated. He even explained their entire detailing process and how the car would be satisfactory at pick-up. The car felt good when I drove it and I told my friend that I was interested in purchasing the vehicle.When we arrived back from the test drive, Marcellus was not available because he was assisting another customer. There was another sales guy outside (can't remember his name) but he told us that Marcellus instructed him to assist us in his absence. We told the guy that we were interested in purchasing the car and would like to take the next steps. This guy takes us into the office and starts asking for all of my personal information. At first, I rolled with it thinking he was just setting up my profile in their customer database, but then he asked for my SS#. So I stopped and asked, what are you needing this information for. He says, "I'm getting process started for your financing." I informed this man that first of all, I have my own financing already set up, and second I'm not ready to sign on the dotted line as I want to review the final price, fees, and other contigencies (such as that cigarette smoke smell) before firming up the offer. He starts talking loudly about how they can't promise or guarantee anything about that smoke smell! I calmy told him that Marcellus had told us something different. He then hollers, "And they're not going to fix those dings and scratches either!" I informed him again, that Marcellus had told us earlier in the parking lot that getting those dings and scratches out before pick-up would be no problem. It was as if this guy and Marcellus worked for two different companies. This guy then tried to tell us that the car was not $28,900 but would be $30,900 b/c the price listed on the internet was for **Return customers ($1000 discount) AND New Grads ($1000 discount)**. WTH!?! So I asked him where did it say that, b/c that was not listed as a disclaimer anywhere. He looked at both of the websites with his own 2 eyes and said, "Well that's just how it works, in order to get that internet price of $28,900 you gotta be a repeat customer AND be a recent grad." Who the heck is a repeat customer AND a recent grad?? Why even list the $28,900 internet price if it will only apply to less than 5% of their customers?? So we told the guy no, and to please go get Marcellus. Marcellus comes over and says the same BS. Can't show it on the website and kept saying, "That's how it works here and the manager won't accept the internet asking price." My friend and I stood up, told him it was nice meeting him, and rolled the heck out of there. People, stay clear of this clown show if you can! I read the reviews online and regardless of what I read, I went in there with high hopes.... Sadly enough, the reviews of this place are true. :-/ Word of advice to Marcellus, you're a great sales person with lots of personality. Please quit this place and go work for a reputable dealership with true leadership that can support you. This place could mess up your reputation!

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CustomerJustLikeYou

Dec 1, 2012

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Advertised a vehcile available. Recieved a call to come in and they have the vehicle in stock ready for a test drive, around 8am. Arrived at dealership at 930, was told to wait because Ed was with another customer despite an appointment but no big deal. Waited about 45mins atleast, in the mean time walked around observed that they didn't have the vehicle. Ed comes out and says sorry our inventory says we do but we sold it already. Informed him spoke to someone saying they have the car, therefore drove 90mins to the dealership. No appology but on the bright side, worth it i would want to deal with a terrible unfriendly dealership anyway. Bankrupty wont be a bad idea for this place, opportunity to get rid of the poor management and restructure.

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Dmn139

Oct 27, 2012

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Don't ever buy a car from this dealership. I hope others agree. The people and the service all terrible. If I could rate 0 stars I would. I would never recommend anyone buy a car here. A bunch of crooks and ignorant people and it starts at the top

MA

mad ashell

Oct 3, 2012

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It is hard to believe this is a real Chrysler, Jeep, Dodge Dealership. It should be called "The Route 46 Dope'em & Rope'em Used Car Rodeo" as the advertised "Internet" price of a used car listed on their site is not even close to the real asking price. They rope you in with a dopey price that has $2,000 of undefined "rebates" built into it without so much as a single asterisk anywhere on it to indicate the price has conditions. To find the conditions you have scroll to the bottom of the Previously Owned Vehicle Inventory page where(if you are really paying very close attention)the line "All vehicle prices reflect $1000 Route 46 Chrysler Owner Loyalty Rebate, and $1000 College Grad Rebate" is shown buried directly under another line of unrelated text. Who ever heard of a rebate on a used car...much less two totaling $2,000. Worse the rebates are not defined! Who qualifies for a "Route 46 Chrysler Owner Loyalty Rebate"..just previous Route 46 customers who currently own a Chrysler purchased on a Thursday? What is a "college grad"...anyone with any kind of college diploma, or only those with a Bachelor's degree. Is it only someone currently enrolled in a Graduate program perhaps or something else completely? Who knows? They obviously don't want anyone to know because if you knew what they were trying to pull no one would go anywhere near the place. Reid Bigland and the execs at Chrysler Group, LLC are not going to be happy when they hear about the shenanigans John Sweeney and his Dope'em & Rope'em cowboys are doing dragging the Chrysler name down in their under-handed, possibily illegal, sales methods.

AG

Ashley G.

Oct 1, 2012

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Tony L was AWESOME, hands down the best car sales consultant I ever dealt with!!!!!!!! This past Saturday I made the greatest decision to drive out to New Jersey/Route 46 and was well taken care of in a timely manner. Tony explained everything to me, took his time and made sure I drove away with a top of the line 2012 Jeep Compass. It was painless, quick and easy along with did I mention a great deal. I will soon have everyone I know visiting this dealership to have an excellent experience and hopefully drive away with a beautiful SUV or car as I did. My first car experience in Brooklyn was horrible and I drove away with something that I hated. Had I known about this dealership it would have been my first choice when I decided to get my first car. You live and learn so now I know where to turn......

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fee827

Aug 24, 2012

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I called the dealer this morning to make an appointment to drop my Jeep Liberty off to have a tire changed. I have the service plan for tire replacement. I spoke with a woman and after telling her I had a nail in my tire she told me they weren't taking any vehicles in today. I laughed because that is how i calm myself down when I'm angry. She proceeded to laugh. I work in customer service and have for many years and I know that if the customer is laughing and a joke was not told you should not laugh. I was treated very poorly over the phone. I called back and requested to speak to the service manager. I left a voice mail and have yet to receive a phone call back. I understand that they may be very busy, but it only takes 15 minutes to change a tire and I was willing to leave my vehicle there and return in the evening to pick it up. That is very poor customer service and when my lease is up I will not purchase another car from them.

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angrybuyer7777

Aug 23, 2012

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HORRIBLE.. run, don't walk away from this place. Absolutely the worst car buying experience I've ever had. They are rude, unprofessional and have no clue what they are doing or how customers should be treated. It took WEEKS to complete the purchase of my car. Every single document involving the purchase (loan paperwork, registration, etc) had major errors on it which I ended up having to correct MYSELF!!!

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ontario13

Aug 14, 2012

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This is a follow up to my previous posting, and is to document further the unsatisfactory nature of their business operations. As part of my original deal in March, the sales order estimated $300 for the title and tag processing, with the understanding that this was only an estimate and that the difference would be refunded to me. I got the tags and title from the dealer in April. It was over 5 months since the the purchase, and I still had not received an accounting nor refund for the title and tag charges. I called the business office several times, and was given the run around. I left messages with my salesman, but he never called back. I finally drove all the way from NY to the dealer and asked them about the matter. Dan, a guy at the sales podium went to the business office, and after about 30 minutes he came back with a check for the refund. When I asked him the reason for the delay in the refund, he got defensive and just a bit hostile, stating that he got me the check and that's all he was going to do. If I had questions about the delay, I was going to have to find someone else to talk to. This confirmed my suspicion that the dealer's SOP was to delay refunds until the customer hollered loud/long enough. Its a shame that for less than $150, the dealer has to play negative games like this. Shame on their business office. I love the car, but will never do business with this dealer again.

RF

Richard Fox

Aug 7, 2012

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I was shopping for a two year old Jeep Grand Cherokee Limited. I found a brand new listing on Autotrader.com for the exact car we were looking for. I called to see if it was still in inventory and they said yes and I made an immediate appointment to see the car. My wife then drove two hours from Long Island to New Jersey only to find that they were lying and did not have the car - and no it was not sold withing the two hours it took to get there. Complete bait-and-switch tactic. Do not use these people - they are dishonest and will lie to you with a smile. I wouldn't recommend buying any Snake Oil from them either. Run away!

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boywonder1

Aug 2, 2012

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Came in and wasn't sure of what I wanted. Sales guy was very helpful and informative. Got a new charger for a great deal. Will buy again from these guys.

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Greencore1

Aug 2, 2012

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Love jeeps wanted a new rubicon and got a great deal on it. Gabe was a terrific guy to deal with. Coming back to get my kid his jeep when he gets his lisence

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ashuaib

Jul 13, 2012

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Tony is a passionate man about what he does. He worked hard and diligently to ensure my vehicle was taken care of; even down to the point where he would rather prolong delivery of my Jeep to make sure that every single bolt and button was perfect instead of just rushing it and getting me out the door! I sincerely thank him for his experience and expertise! By the way he's the jeep accessory expert, ask and he'll hook you up or at least know where to get it from!

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OFFDUTY4634

Jul 12, 2012

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I LEASED A 2012 DODGE DURANGO FOR 39/MO FROM THIS DEALERSHIP AND HAD AN OVERALL POOR EXPERIENCE. NOT ONLY DID THEY MAKE ME WAIT OVER A WEEK FOR CREDIT APPROVAL -FOR A TIER A RATING-, THE ENTIRE PROCESS TOOK ABOUT A MONTH. THE SALES REP CHECKS HIS EMAIL LIKE ONCE A DAY AND HARDLY REPLIES. WHEN I PICKED UP THE TRUCK, I PAID MY DOWN PAYMENT AND WAS THEN ASKED -OK. HOW DO YOU WANT TO MAKE YOUR 1ST PAYMENT? OH AND YOU HAVE TO PAY YOUR REG FEES OF $291- I DONT KNOW ABOUT ANYONE ELSE BUT IVE NEVER EXPERIENCED THIS. MY DOWN PAYMENT WAS ALWAYS TOTAL MONEY DOWN WITH NO OTHER COSTS. VERY UNEXPECTED.THE DAY I PICKED UP MY TRUCK, I NOTICED DAMAGE TO ALL THE WINDOW MOLDING ON THE VEHICLE. AFTER SEVERAL EMAILS AND NO RESPONSES FROM ANYONE, I STOPPED IN A TALKED TO A MANAGER AND ITS BEING HANDLED FINALLY. THING IM PISSED ABOUT IS NO ONE REPLIED TO MY EMAILS OR VOICEMAILS AFTER I SIGNED THE LEASE.I STOPPED IN TO PURCHASE A REMOTE START AND ONLINE ON MOPAR IT STATES $238 FOR THE PART AND $479 FOR PART + INSTALLATION. MY SERVICE REP APPARENTLY ADDED BOTH NUMBERS AND ATTEMPTED TO CHARGE ME AN EXTRA $300 AND ARGUED WITH ME THAT HIS GUY TOOK 4.5HRS TO INSTALL IT. MORE BS! I HAD TO TALK TO THE SERVICE MANAGER WHO PULLED IT UP ONLINE AND SAID I WAS RIGHT. PLUS, THE REP TOLD ME TO COME BACK AT 1ST OIL CHANGE TO REPLACE MY SCRATCHED MOLDING..A JOKE UNTIL I SPOKE TO A MANAGER.AND ANOTHER THING, THE REMOTE START ONLY BLOWS HOT AIR OUT OF THE A/C..THE VEHICLE I TRADED IN WAS APPRAISED AT $11,000 AND ITS NOW ONLINE SELLING FOR $17,000..MY POINT IS..EVERY TIME I WALK INTO THIS DEALERSHIP I FEEL LIKE IM ABOUT TO GET ROBBED. SHOP AROUND AND BE VERY CAREFUL....AND ALL THOSE CALLS YOU GET FROM ALL KINDS OF MANAGERS ASKING ABOUT YOUR EXPERIENCE...THEY NEVER CALL YOU BACK...

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miablueiii

Jul 2, 2012

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My husband and I stopped in here on a whim after shopping around for ANYTHING in our price range, hoping we might be able to get a Jeep - which we both always wanted. We were greeted right away and introduced to Ed and told he was a bit "new". He was nice, figured out what we wanted, and took us on a test drive. We didn't feel pressured or patronized at all. We only had a certain amount down and so much to spend a month and after some negotiating, the sales manager came over and told us "It's the end of the month and I have to move some cars. Come in tomorrow with $____ down (all that we told them we could put down) and we'll do $____ a month". Perfect! We were thrilled when we left.Next day, we came in knowing exactly what we wanted. They had one left (the one we test drove) so we said we would take it. We THEN waited 2 hours to finish the process. Any only when we walked into the financing office to sign everything did we find out the price would be $30 more per month than the manager told us AND our first month's payment was due that day (which NO ONE mentioned prior). When we ran numbers with Ed, it was assumed (as any normal person would) that the prices he was quoting included taxes and fees. He never once said anything about these being extra, nor did his manager. We knew those were an extra cost but we were very much mislead when we were given a price - which was the whole reason we came back and went with this dealership.When we expressed how unhappy we were we just got a "I never said taxes and fees weren't extra, sorry you feel that way". Add to that the fact that when I paid the first month's payment I was overcharged by $70, which had to be refunded then I was charged again. If I didn't LOOK at the receipt no one would have been the wiser. A couple days later and I'm still waiting for the refund (even though they gave me a receipt). $300 is a lot of money to charge someone by mistake. When the car was ready, the license plate frame was put back on upside down. And no one shook our hand and wished us well. We weren't happy up until then, but we weren't throwing a fit. Customer service should kick into high gear in these situations but since we had already signed everything and paid they could not have cared any less.The price we ended with was still decent for a lease on a new Jeep but we were not happy at all with this dealership. Make sure you're extremely clear on the pricing before you waste an entire afternoon - or worse - thousands of dollars.

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blue87

Jun 29, 2012

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To even call these people to make an apt u need to take atleast 45 mins out of your day. they transfer you to every other person, dept and even other dealerships before you even get to service and thats if you dont get the voicemail. ask to speak with the manager and i can guarantee he wont be in. apparently he never is. this frustration every time you try to get a simple oil change is so not worth the free oil changes. would never recommend this place to anyone.

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KRoss01

May 17, 2012

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I recently purchased a 2012 Jeep Grand Cherokee and am beyond happy with my experience. From the first moment meeting Gabriel, he was attentive and friendly and answered EACH and EVERY question I had in detail. His follow up via email and phone calls were great. I felt very comfortable doing business with him and he went above and beyond to ensure I was able to get the best price for my Jeep. Gabriel was informative and professional and I am so happy I was able to meet with him and make my purchase through him. Frank in finance made the experience very simple and easy and was more than willing to answer any questions I had. They make a great team and I can't thank them enough!

J

JohnVH

May 10, 2012

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Tony is a straight up awesome dude to deal with. Hooked me up beyond belief. NO DEALER, and I mean NO DEALER was willing to do what Tony did for me, and get me in what I wanted at the price I needed. They all said it was impossible and would never happen. They were WRONG! I will recommend this dealership and Tony to anyone considering buying a new car.

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hondachick_1988

Apr 16, 2012

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Very bad experience with both sales and service. I came into the dealership intentionally to get my 2005 Jeep Grand Cherokee Limited repaired. I was lured in by a salesperson and ended up purchasing a used 2008 Nissan Altima coupe and used my paid off 2005 Jeep Grand Cherokee as a trade (they only gave me $3500 for it and they wanted me to put down $1000 cash more). They "spotted" me the new car and took my truck which they sold at an auction 4 days later. I noticed the car kept making a noise when I would drive. I took it back to service a total of 3 times and all 3 times they could not find anything wrong with it. One morning the noise got 100 times worse and so I decided to take it to the dealership for the 4th time. On my way to the dealership, I was in the middle lane of the parkway and the front drivers side wheel (yes wheel....rim included) came off. I almost caused a 5 car collision and could have killed myself or someone else. The car was towed and the dealership gave me another car..same exact make and model but with less miles and the salesperson tried to keep everything hushed. I received the second car on March 20, 2012. Today, I found out that could not get approved from the bank and they are willing to give me back what they valued my truck at but thy have to charge me $18.95 a day for the usage of the car. I am so disgusted with this place. he people there are unethical and rude. I took my car to service 4 times for the same problem. The finance manager HECTOR VEGA IS A JERK-OFF and the most rude and repelling individual in the whole dealership. He is a narcissistic pig and too belligerent to be working with people. I feel like those people are quick to make a sale and then try to cover their behinds by screwing the customer over. I WOULD NEVER RECOMMEND THEM!

J

Joshua.Rios

Apr 2, 2012

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Fast and easy experience when leasing my 2012 jeep grand cherokee. I got all the option I wanted in the jeep for a price and down payment that was fair and reasonable. Adam answered all of my questions and I felt completely comfortable during the whole transaction. I love my jeep and I would recommend Adam to anyone.

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ontario13

Mar 28, 2012

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The dealer was a long drive from where I live, but appeared to have the best selection of Wranglers in the NYC area. I found 2 vehicles I was interested in, and drove over. From the very beginning, Tony was a very friendly and responsive salesman. I could not decide on a color so, at my request, he brought both vehicles to the front and parked them side by side so I could make a choice. He answered my questions fully. The deal we agreed to was excellent, including an upgrade to 17 inch wheels and tires at no charge. They valued my trade fairly.The only bad experience was with the business office. The sales form had a preprinted $299 charge for window etching. I was able to have this removed. I did not, however, catch a $770.00 destination charge which duplicates the sticker $900.00 destination charge until the deal was done and I was home. Their processing fee of $299.00 is high. Without the duplicate destination charge I would have gotten an excellent deal. Because I was not careful enough, I instead got only a good deal, and so what would have been a superb buying experience is now somewhat soured. Buyer beware.

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kau845nas

Mar 27, 2012

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We were looking for a car for our daughter. Gabriel went above and beyond to answer all our questions. He helped us choose the car that would accommodate our needs. We had a pleasant experience and we ended up leasing the car for reasonable price. We look forward to business with your dealership in the future.

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bearsanddeerecountry

Mar 22, 2012

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Marisol worked wonders when no other dealers would have anything to do with us! She got us into a new Jeep Liberty 4x4! The wife and I love it!So far so good with Dave and the service department when I bring it in for its every 3,000 mile service! We also get free oil changes for as long as we own the jeep! We'll be back to shop for something for me and will have a son needing a car in about a year and half.

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dirtydurango

Feb 20, 2012

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Dec 25-2012 my wife & i are looking to upgrade so we stopped by 46.salesman was cool n friendly n took his time with us.everything was cool til a few weeks later when i get phonecalls how theres a mistake in deal.turns out my 1.9 percent was cool in order to buy the car but afterwards its not.manager tells me i have all rights not to re do contract but he has all rights to reposses my vehicle.so im stuck btwn a rock n hard place cause i dont wanna mess up my credit by a repo.also my trade in will b lost plus cash for down..so now its from 1.9- a 3.9.wich is still not bad but its not how buisness is done.they should of took a $1,000. Lost there n not another sale lost in future..also salesman offered me matts for suv .said he'll call when the order is in.til this day im waiting.tho i asked the manager( hector vega) bout it n his reply was the dont give matts for a used vehicle.my reply was ( so 189 miles pn a 2012 durango is used??? he said or new vehicles...thy nice to u until u sign then its like whatever..but my exp is all dealers are the same..ohh & the gerry dude would do beggin gestures to my wife when i would tirn around as to say plz talk him n2 buying..she( my wife) is in my team, not theirs..it started good then it went downhill.way downhill.i love the truck justnot the buisness..i can go on about the finance when i called ally financing bit u get the point..

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jjbv24

Feb 12, 2012

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Steven did a great job with the entire process. Showed the car and its options,Jeep Liberty, and worked with us to get the best possible price. He was cordial and was a pleasure to deal with.

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KevinBurgos

Feb 11, 2012

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Gabriel Dominguez was very courteous, knowledgeable and professional salesman. He took his time and answered all questions about the Jeep model that we were interested in. We will highly recommend Mr. Gonzalez to our family and friends.

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exercise70

Feb 7, 2012

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I was interested in leasing a 2012 Dodge Challenger. After getting prices from other Dodge Dealership, Route 46 had the best lease. The people I met were very friendly, and very honest. I did read some reviews that were written by other people, which were not very good. However, my dealings with Route 46 Dodge was nothing but great. My salesman Bob V was wonderful. If I leased another Dodge in 2015 I will definitely reture to Route 46 Dodge

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robert674

Jan 19, 2012

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Let me start by saying that my experience at Rte 46 Chrysler Jeep Dodge could not have benn better. I did all my negotiating with Ed Hennessey via email and got the best price out of 5 dealerships in northern NJ and Ny. I was treated respectifully and would reccomend everyone to purchase here.

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tbedoe

Jan 3, 2012

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Steven was a very good sales person and a pleasure to deal with. He was able to answer all questions and provided me with the necessary information to make my vehicle choice. He made himself available and would return my phone calls when I left messages. I enjoyed dealing with Steven and he made my vehicle purchase very easy.

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kwattroe

Dec 29, 2011

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Steven was very helpful during the trading in of a Chevy Camaro for a Jeep Cherokee while working with me to get a cost that fit my budget. Thanks!

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stace79

Dec 27, 2011

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After purchasing a new Jeep I have had nothing but problems. I was lied to about my plates, given the run around about service, then yelled at by the general manager. The customer service here is awful and very unprofessional.

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richiescpi

Dec 22, 2011

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Great overall experience, our salesman Steve Rudnick was very friendly, knowledgeable, and efficient He is an excellent employee and an asset to the dealership. He provided us with ongoing communications and was very supportive and thorough. The Owner John was also very helpful and attentive. He gave us an oustanding deal and awesome customer service. Our experience at Route 46 was pleasant, not pushy or overbearing, and we will definitely recommend the dealership to all of our friends. We will also return to buy our next new car here as well. Thank you all so much for a great sales and service experience. We LOVE our 2012 Jeep Grand Cherokee -- it is all we dreamed of and more!

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Emmapid

Dec 21, 2011

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Dealing with Gabriel was a delight. No games, no back and forth with an annoying manager. He was a pleasure do deal with, and very knowledgeable about the vehicle. When it came to financing, I told him what I wanted to pay, and he did his best to meet it, and did.Definitely the most pleasurable experience buying a vehicle in my life. Will highly recommend the dealership and Gabriel to anyone who asks.Oh, and Frank in finance was a nice guy too.

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ANGELMC

Dec 19, 2011

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I purchased a jeep wrangler and the car has been in service over 48 days with nothing but problems that they cant figure out how to fix. Lets start with day one.. check engine lights on 3 days later i pick up the car everything seems good 2 days later lights on again i bring it back to service i get a call stating its a cylinder head that needs to be replaced. Ok now 3 weeks later after making numerous phone calls and no straight answers i personally show up come to find out its a payment issue on their behalf to where they purchase their parts so im sitting around for three weeks because they didnt pay their bills one more week and i finally get my car back only to to drive it to work 1/2 later and check engine lights on again and to make matters worse they broke one of the fog lights and the car was filthy and scratches on the side and back of the car once again i return it to service now its a computer issue ok now two weeks go by and supposedly now the car is fixed i go to pick it up it has an empty tank of gas and the service engine light is still on... To make matters worse they dont offer loaner cars they really dont offer anything in return for the aggravation except for a bag of sh*t. The used car sales manager Dan Ludwick is a patronizing ahole no one in this place has any idea of what they are doing you cant find anyone that has any kind of authority,to wrap this up if you walk into this place to purchase a car expect to really think why i didnt read a review before i walked in here its what i should have done.

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Carlos Morales

Dec 9, 2011

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My experience at this dealership was `very pleasant and helpful.Gabe Dominguez was very willing to answer any and all of my questions concerning the purchase of my vehicle,with great attitude and friendliness.

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leniwm1

Dec 9, 2011

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I went to jeep of ramsey the day before and had a horrible experience. They lied to our faces thinking we didnt know anything, so needless to say we walked out. Coming to little falls and dealing with Steven was a breathe of fresh air. He was curteous, understanding of my situation and just a friendly guy. He took out all the pressure and headache of buying a new car. This is exactly why I am recommending him and the dealership to my family and friends for future purchases. I have already made up my mind, and that is coming back when my lease is up for another Cherokee (only if Jeep sticks with the quality they used for this model) Im so happy with my purchase and feel very lucky to have been helped by Steven.

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mach1033

Dec 1, 2011

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My wife and I went into the dealership on friday the 25th. I was looking for a " BRAND NEW " Ram 1500 Laramie fully loaded. I saw the exact truck that I wanted on the show room floor. It was a 2012 with a " NEW " car sticker on the window. Edwin sits us down with marcel to work with him on getting the finance. As Marcel was working on another customer I went to the truck to do some inspection. Upon inspection I realized that the truck had over 8400 miles on the odometer. I knew that this was not a " NEW " truck and I was willing to still purchase it at a much lower price. When Marcel called us in to his desk I mentioned to him that the truck is really a " DEMO " and that I was not going to pay the 46,000 dollar sticker price. Marcel responds by telling me that the truck is new and that he will only take 1,000 off the 46k price tag. When I asked him how he considers this to be a brand new truck he responds by saying that the truck was never registered and that the oweners son was the one driving the truck and took very good care of it so even with 8400 miles the truck is still new. So I asked him if the owners son put 20,000 miles on the truck is it still considered new? He responds by saying that the bumper to bumper starts at the current mileage and is still 3 years. At this point my wife was getting very frustrated with all the nonsense we were hearing that she told Marcel that he is wrong. He responds by asking her why is she talking to him in a rude manner? I found this to be very unprofessional and made me feel very uncomfortable. He then says in a smart ass way that " Oh you want to pay more for a truck with no miles " I can do that and comes back to me with 16% interest and a 940 dollar payment. My wife and I left is disgust. I went to Paramus Dodge and they provided me a " BRAND NEW " truck with 4% interest. The deal went through so smooth and they didn't try to insult my intelligence with total crap. Route 46 Chrysler Jeep Dodge has got to be the worst dealership that I have ever went to!!!!!!!

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Catmac1993

Nov 30, 2011

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Gabriel Dominguez Is a great salesman to work with when buying a jeep I purchased an orange crush jeep and got a great price on it great car great price GREAT salesman I will defiantly be coming back for a second visit thank you for everything Gabriel I LOVE MY NEW JEEP If Your In The Market To Buy A New Car Come To Gabriel!!!!!

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Carol Sedges

Nov 22, 2011

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Gabriel Dominguez is an excellent salesman. He is very informative, courteous and provided outstanding information on the vehicle of my choice. He is very thorough, professional and a pleasure to do business with. I feel very comfortable and confident in my purchase and would highly recommend him to a friend or family member. I am extremely happy and very satisfied. Thank you Gabriel!!

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sistarenik

Nov 13, 2011

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Bought a new 2012 Jeep Grand Cherokee yesterday. We are very happy with our purchase and would recommend this dealership and Steve to any friend. great vehicle, great experience.

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jjtagorda

Nov 12, 2011

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After having gone to numerous Dodge dealers (and even Chevrolet, Kia, Hyundai, and Ford dealers), we ended buying a vehicle from Route 46 Chrysler, Jeep, Dodge.Gabriel did not give us the run around and did not try any of the underhanded tricks we had just experienced from the dealers we had just visited. He is very up front and first tries to understand the customer's needs and preferences. He makes sure the buying experience is as painless as possible (and believe me, at other dealers it WAS like having your teeth pulled). He made sure to present the options for vehicles and worked to match what we were looking for. He also made sure to set expectations clearly so that there were no surprises when it came time to talk numbers. He worked with the sales manager and finance manager to make sure our negotiations were clear and met both our and the dealer's needs. If you need to buy a Dodge, Chrysler or Jeep look up Gabriel at the Route 46 dealership in Little Falls.They have a good inventory of vehicles, have a pleasant environment to go through the research and purchasing process and will likely get you what you are looking for at a price that is acceptable leaving you feeling happy about the purchase of your new car. (not like you just spent half a day in your clothes washer and dryer)

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gigio

Nov 9, 2011

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steve, altho new to this dealership, was incredibly thorough, informative and friendly. despite the long wait for the completion of the deal, the overall experience was tolerable because i got to drive off in my new Jeep sport wrangler unlimited!what's better than that?

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carlo123

Nov 8, 2011

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The service was great and Steven was an excellent salesmen. He was knowledgeable, polite, and not pushy. It was a great overall experience and i am very happy with my new car and the outcome of my trade in.

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Maxamanda

Oct 29, 2011

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Peter was wonderful. We visited a dealership on Route 17 a few Saturdays ago. We sat with the salesman for at least 1 hour working on prices for a Jeep Liberty. My husband went to the Route 46 dealership later in the day and Peter worked with him. My husband instantly liked Peter and felt we would do business with Route 46 over the other dealership. We did not shop around as we are too busy. We only had the other dealership pricing to go on. The one big difference between dealerships is that Peter followed up and called my husband and I. We were able to e mail each other and keep in touch that we. We were not easy customers to deal with as my husband is very busy with work and hard to get a hold of. Peter was a true professional and handled our transaction beautifully. We bought the Jeep for our 20 year old son. Im pretty sure his 18 year old sister will want something similar. If that is the case, you will see us again in the early part of the summer!

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dsteinfeld3

Oct 19, 2011

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The only reason i bought a truck from route 46 , is due to the service writer Dave,he is the greatest !, ever time i bring my car in, it's done on time, and done right!

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GPChrysler

Oct 16, 2011

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The sales rep. worked to get us a great deal. He was very patient- with me (and my kids). I bought the car in a matter of hours.

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jeffsjeep

Oct 5, 2011

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I had gone into this dealership with intent to buy a new Jeep. The salesman was decent to work with. The problem I had was when it came to finance the Jeep, it was evident that those people were not out to do any extra work! I was mortified at an answer given to me by a member of this dealership!! This was by far the worst experience I've ever had at a car dealer!! I went to a different dealer the next day, and drove out in the jeep I wanted!! I WOULD NOT RECOMMEND THE ABOVE DEALERSHIP TO ANY FAMILY MEMBER OR FRIEND OR WHOMEVER ASKS!!

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delta1996

Oct 4, 2011

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I AM SO AMAZED THAT A BAD EXPERIENCE COULD BE CHANGE INTO A GREAT ONE....I BELIEVE WHEN YOU HAVE THE KNOLEGDE, PATIENCE AND A GOOD CUSTOMER SERVICE ALL THIS COULD BE DONE. FROM BROKEN BRAND NEW VEHICLE TO A SHAKE OF HANDS AND AN APOLOGY..AND BACK IN THE ROAD... ITS NO WORDS TO DESCRIBED THE FEELINGS. THERE IS NOT THAT MUCH MORE TO SAID THAN WE WILL COME BACK AND RECOMMENDED TO OTHERS route 46...THANKS SO MUCH..GOOD WORK MR. DOMINGUEZ, G.I also will like to make a small observation from the jeep dealership at greensboro NJLICARDI DEALERSHIP.... you do not laugh of others people misfortune but I will NEVER BUY FROM YOU DEALER. THANKS FOR NOTHING. YOUR DEALER SHOULD BE IN THE NUMBER ONE FOR WORSE PLACE TO DO BUSINESS WITH.

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jim dekoek

Oct 3, 2011

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Peter was quick in working out a good price and finding the best caravan on the lot to fit our needs. He also helped in setting me up with some service that needed to be done.

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cbpsych86

Sep 27, 2011

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We went to this dealership one Saturday just to look at some vehicles. Peter knew that we were not going to buy that day and he spent quite some time answering questions about the vehicles. When we returned to buy, Peter was incredibly helpful and he came back the first time with an great price on both the trade and new vehicle. He was friendly and humorous as well. I would HIGHLY recommend Peter to anyone. He is very helpful and made the whole car buying process much more enjoyable.

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joe.a

Sep 27, 2011

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I went to Rt 46 Jeep after having the worst experience imaginable with DeCozen in Verona (DO NOT GO THERE UNLESS YOU LIKE UNKNOWLEDGABLE UNPROFESSIONAL PEOPLE). From the moment I walked into the service dept here, I could tell they were on a much different level. Peter was a pleasure to work with, he called me back as he said he would on time every time, even at 6pm on a Friday night. They explained the problem with the Jeep (something DeCozen said clearly was not the problem), said it would be ready by Tuesday. Tuesday is here and we're ready to go. It was refreshing to work with a dealership where you don't feel like you are doing a deal with the devil once you leave. I highly recommend them for serious problems with your Jeep. I might even make a purchase here.

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Bridge1079

Sep 23, 2011

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I would like to say that Gabriel Dominguez is my " Car Guy. " What I mean by that is that he is my only source when I want to make a change of my method of transportation. I trust him. I believe he has a sincere interest in finding me a solution that fits my needs. Gabriel, spends his time building a relationship that does not end when you sign your name. He is not a Salesman he is a Consultant that continually fosters the business relationship and in turn becomes a confidant. I have purchased and leased vehicles from him. Notice the plural in vehicle. I have also followed him from different dealerships because Gabriel makes it a point to check in and ensures you are still satisfied with your wheels :) I would not want to give my business to anyone else.Gabriel, never pushes you to go outside of your budget. He really goes above and beyond to get you the best price and plenty of bells and whistles to go with it. I highly recommend Gabriel Dominguez to anyone who is in the market for a vehicle used/new/leased. Whatever your needs he will take care of you. Thank you Gabriel and Route 46 Jeep for another fantastic experience. I am a very satisfied customer enjoying my new 2011 Jeep Grand Cherokee. What a smooth ride, and yes I do feel extra cool in it. Gabriel you will always be "My Car Guy" Best Regards,Bridgette Jimenez

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Bunceroni

Sep 12, 2011

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AJ was great to deal with - he was patient, nice and didnt rush the sale. He made buying a new car hassle free and we were very happy with the service here.

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tom barrett

Sep 6, 2011

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From the very beginning of my visit to the Route 46 Dealership, I was given expert and friendly service and shown every courtesy that a customer might expect. The salesman, Peter S, was extremely helpful and professional. I was completely satisfied with my experience.

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tpage07003

Sep 4, 2011

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Gabriel was very helpful and professional. I would recommend friends and family to purchase from him in the future. We negotiated a fair deal very quickly without wasting a lot of my time. I had a very good experience with Gabriel.

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USVI32

Aug 10, 2011

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I brought my car for a a/c problem. I was told it needed a charge. I ok'd the work and was told that would take care of the problem. A week later no a/c again. I asked why and they said it lost the charge. When I asked for an explanation I felt like a little child being scolded. He was condescending and rude. I would rather sweat my ass off than deal with them again. I was warned but didn't listen. I will not return to them for anything. I'll go to a independent shop instead.

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fee827

Aug 9, 2011

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I purchased my new Jeep Liberty 7/18/11. I went to 2 other dealerships in the area(Crane & Fette) that day and no one bothered to come out and greet me. Within 5 minutes of me getting out of my car at Rte 46 Jeep I was approached by Donnell Henderson a salesman. He showed me several different options and he helped me choose the best one for my budget. I am very happy with my new truck and will definitely return to Rte 46 Jeep in the future.

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simonelli22

Aug 8, 2011

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I've bought plenty of Vehicles, & I have to say This Experience has been one of the Best. I've been in the Car Business (Retail Automotive Advertising) & I've had my share of dealings with Many Different Dealerships. By Far Route 46 Chrysler/Jeep/Dodge & Gabriel Made it a Smooth & Easy. I came in for a Test Drive, Being new to the Game of Driving a Jeep, Gabe explained everything I need to know & expect. Also made sure I was comfortable with the ride. He said a few times, If your not happy I'll be sure to get you in a Vehicle that will. He had my interest in mind. He was never Pushy & made me comfortable. They gave me a Very fair Price on my Trade. Plus In turn gave me a price on my new Jeep one I could afford. I would 100% Recommend to anybody Route 46 Chrysler/Jeep/Dodge. I've been in & out of the dealership a few times & they always have made me feel good. Always offering me something to drink or eat. Plus helped me pick out some extras in the Parts Dept.Thanks Route 46 Chrysler/Jeep/Dodge & Gabriel, you both made this easy, when most dealerships make it a painful experience! You Guys Rock!!!

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mikegiant56

Aug 1, 2011

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I was shopping for a new 2011 Jeep Grand Cherokee. I went to several dealerships and went back to Route 46 due to the fact it was close to my office. I had what I thought was a good deal from another dealership and showed it to Peter. He immediately went to his manager and came back with an even better deal! He promised and delivered the car ontime and was very knowlegdable with all the working of the vehicle. I would highly recommend Route 46 as well as Peter S

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ALK21

Jul 26, 2011

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I had an enjoyable experience buying my vehicle from Route 46 Chrysler Jeep Dodge. Ed Hennessey made what had been a nightmare with other salesmen at other car dealerships, a very refreshing and pleasurable buying experience. Their were no games, extra hidden fees, the price he told me ended up being what I paid. I would highly recommend this dealership and especially Ed Hennessey as a great salesman.

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rjafm

Jul 19, 2011

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We purchased a new Jeep about 2 months ago- this is our 5th Jeep but our first trip to Jeep 46. Working with Gabriel Dominguez was a pleasure. Just recently we had a problem while we were out of town and had to deal with another dealer. We did contact Gab and he was wonderful. He has followed up on our problem several times and was extremely helpful in getting this resolved. I would highly recommend Jeep 46 and would most definitely recommend Gab.

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boriqua935

Jul 8, 2011

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I have bought quite a few cars over the past 13 years for myself as well as my family. I am as self made "car negotiator" for friends and family. Over those years and transactions I have learned the "tricks" of the trade and have grown accustomed to the car sales tactics and techniques. I always do my homework and never pay more than under invoice. Car buying became an annoying, tiresome process that i really did not look forward to. That all changed when I went to Route 46 and met Peter S. After visiting several dealers and walking out on their "games," I went to Route 46. I spoke to Peter, told him what I was paying for my Wrangler and Peter came back with that price. No games, no hidden fees, no "I'll have my manager talk to you." Straight up deal that was done very quickly. I was out the door with a new Wrangler in 1.5 hrs. I NEVER HAVE EXPERIENCE SUCH A PROFESSIONAL, EFFICIENT, AND REFRESHING sales experience. Felt like I was in the Apple store lol. No doubt Peter is the man, a straight shooter who won't waste your time. If you want a Jeep/Dodge give Route 46 a shot.

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shawnj

Jul 5, 2011

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Peter did a great job and was very good to work with. He answered all our questions and was very patient with us while we were deciding between vehicles. I'll call Peter directly when purchasing my next Jeep.

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illini3728

Jun 27, 2011

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I brought my three kids and Peter made them part of the transaction. He is a great listner and answered all my questions. He also helped us get throught finance in a timly manner. Over all a good person.

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Dornice

May 10, 2011

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So glad that I decided to take the short trip to Route 46 Jeep, having after bad evperiences in the past, I was not looking forward to this, but to my surprise it was the best experience working with Mike. As soon as I walked in I was greeted by Mike Kuchar. He went out of his way to work within my budget and to make sure we were happy . He pointed us in the right direction as to what would work for us, no pressure. He even presented us with the CarFAx on the vehicle. There were a few items that had to be taken care in the service dept (which is equally great) Mike called me at home to make sure we were happy with the service, even while I was waiting Mike made sure he came over and spoke, I would highly recommend Mike Kuchar and Rt. 46 Jeep to all.

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ruthbazz

May 3, 2011

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The most pleasant car buying experience I have ever had.The sales person was knowledgable, helpful and did not pressure me into making a purchase. I would highly recommend this dealership, specifically this particular sales person to anyone I know.Thank you!

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Hngarey

Apr 29, 2011

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Peter was an excellent salesman. Peter understood my current financial situation and worked hard for two weeks to get me into a car. He was very patient with me and helped put me in a safe, affordable vehicle. I am now the proud owner of a jeep liberty and I absolutely love it. I would definitely recommend Peter S. at route 46 Chrysler, Jeep, Dodge.

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spett223

Apr 4, 2011

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After looking at a bunch of new cars at previous dealerships, Jeep was my last stop. I walked in and was immediately helped by Mike, who answered all my questions, was friendly, and an overall excellent salesperson to work with. He was not pushy at all and as a young person, knew exactly what cars to point me to to stay at my price point. I even traded in a car, and he was so helpful with providing assistance, crunching numbers, etc. Overall my trip to Jeep was painless and would reccommend Route 46 CJD to anyone (and send them to Mike!) The person I worked with in the finance office, Frank, was a great help as well. He took the time out to explain everything to me, including my package options, and did not rush me thorugh the process by simply just making me sign all the papers and leaving. I absolutely love my new car, and have nothing negative to say about my experience at Jeep.

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bassaniconst

Mar 27, 2011

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It was a pleasure doing business with Gabriel and Route 46 CJD!!! Gabriel was friendly, professional, and did not pressure us in any way!!! What a difference from most of the dealerships we visited where you couldn't get through the door without getting "attacked" by pushy salesmen. Gabriel was knowledgeable about the car models, patient and quite hospitable during our visits. He is truly an asset to this dealership. We hope that he gets the appropriate recognition for his tactful behavior toward prospective buyers!!! We would recommend family and friends to give him an opportunity to assist woith ther purchase needs!!! We look forward to doing business in the future with Route 46 CJD!!!

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pbalias

Feb 25, 2011

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My experience with Tony Lancaster at Route 46 Chrysler/Jeep/Dodge was fantastic. He put me into the 2011 Jeep Grand Cherokee I WANTED, not just one they had in stock that they needed to sell. I feel that I should tell the whole story to really drive the point home. This write-up is long, but if you're serious about making a ~ $40,000 investment, it might be worth your read:I spent all day a recent Saturday visiting Jeep dealerships in north and northwest New Jersey. Frustrated with inconsistent pricing and/or lackluster customer service, I gave up and started driving home. On the way, I passed Route 46 Chrysler/Jeep/Dodge. As I passed it, I saw the lights on and people inside walking around. It was about 7:30 PM.I exited, made a U-turn, pulled into the dealership, and stepped inside the show room. I wasn't immediately approached and asked if I needed help (which annoyed me a LITTLE bit), so I approached the desk. I told the guy sitting there that I wanted to talk to someone about buying a Jeep. The guy kind of lazily looked over at another guy and said, "Tony, can you help him?"***Note: I'm from Texas, where people are super friendly and customer service is priority ONE. Although my 5 minute initial impression wasn't BAD per se, I was a little annoyed that I walked around for a few minutes without anyone approaching me asking me if I needed assistance. Anyway, welcome to the N.E. : / Once Tony became involved, it was a different story. I told him I was sorry for coming in so late but that I had stumbled upon the dealership on my way home. He said that he'd stay there as long as it took, even past the 8:00 PM closing, to find me the right Jeep. He said that if I even bought the car that night, he'd make sure someone would stay behind to prep the Jeep for me. FANTASTIC.Tony asked me what I was looking for then immediately took me out on the lot to look at inventory. The lot was completely snowed over, with more snow coming down. Because it was too dangerous to walk on the lot, Tony grabbed a 4 X 4 Grand Cherokee and off we went. As we found vehicles that fit my description, Tony got out of the warm Jeep to look at the window stickers of any Jeep that I was interested in. He must have looked at 15 different Jeeps. By 8:30 PM or so, it was obvious Tony didn't have the exact color Jeep with the exact options I wanted. Tony took me back into the office and talked to his sales manager. Tony came back and offered me a ridiculously fantastic deal on a more expensive Jeep they had in stock. Although the deal was one of a kind, the Jeep they offered was just too much truck for me. At the same time, I had Tony give me an appraisal on my trade in. Tony fetched the "appraisal guy". The appraisal guy didn't really make me happy, and was a little unfair. He also didn't know I've been in the auto repair business for 20+ years. In short, he offered me half of what he fairly should have. No thanks.Meanwhile, Tony somehow found a Jeep on the lot that we didn't see on our search. It was the color and options I wanted. However, I was a little bothered about the appraisal of my trade-in. I asked Tony for the rock-bottom, absolute LOWEST price they'd let the Jeep go for and I wasn't interested in back-and-forth negotiating. I wanted the lowest figure they'd sell it to me, period. Tony went off to talk to his sales manager. Meanwhile, I set a price in my head that I'd buy the Jeep for. Tony came back, and to my surprise, his sales price was right where I needed it to be. I told Tony the pricing was perfect, but I had to try to sell my current vehicle on my own because of the low offer the dealer gave me. Also, I needed to shop the lowest interest rate I could find. Tony again went to talk to his sales manager, who said he'd finance me at whatever rate I thought I could get outside of the dealership. Obviously, these guys wanted to sell me a Jeep and would do whatever it took. However, the money still wasn't right on my trade-in. I thanked Tony for all of his efforts and promised him he had my business, but I needed a week or 2 to try to sell my current vehicle. Tony gave me no pressure and didn't haggle me whatsoever. Instead, he shook my hand and said he hoped to see me again soon.The very next night, Tony called me and said he couldn't give me EXACTLY what I wanted for my trade, but he'd give me really close. Additionally, the tax savings I'd have by trading the vehicle in (as opposed to selling on my own) would offset the difference in what I wanted. I was sold...ALMOST. I changed my mind and decided I wanted a different color than the Jeep Tony had found me. Tony said he didn't have that color, but he'd find it. Less than 20 minutes later, Tony found the truck at a different dealer and said he'd have it the next day. Tony even emailed me the window sticker.The next night I drove to the dealership and picked up my 2011 Jeep Grand Cherokee Limited. Tony walked me through all of the vehicle functions and helped me set-up the voice recognition software. We finalized the paper work and I left, a VERY happy customer.Ever since, I text, email, and call Tony here and there to ask him questions or to run things by him. He always responds within minutes of my messages. When I had a small issue with something on the Jeep, Tony himself went over and talked to a service advisor and scheduled me an appointment. I find it meaningful that even though Tony's involvement in my purchasing experience should be over, he makes himself readily available to address any issues or concerns I have. Tony is the only person that has ever sold me anything where, in the end, made me feel like I owed him a beer afterwards. Shouldn't it be the other way around?I will refer whoever I can to Tony at Route 46. He has made me a life long customer.-Texas Pete

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Nyernnj

Feb 18, 2011

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I went in there to get a Wrangler but since it was a bit out of my price range I was looking for something a little more in my price range. I asked Marisol what the prices were on the cars I was interested in. I found out after the fact that she had highballed me on every car I asked about. I realized this when I came home and checked their website on the Internet on my PC. I was trying to check while I was at the dealership but their mobile site will not allow it. I was desperate to get a new car so I didn't study the numbers that she threw at me with Hector, her boss. I called her the next day because I wanted to switch to a different car, she told me it might be too late, but that she'd call me back..of course she never did. I did the math, and they went over by $1,700 from kbb and since my credit is not very good, I accepted the 13.8% finance rate but after I did the math I'm paying about $80 a month more from what I should be paying! I've left 2 messages to their GM Frank Tackett and have gotten no calls back. They gouged me! People, please do your homework before you go there...they don't seem to care about new customers...I may not have good credit but that's no reason to treat me like a fool. With this contract I'll be paying $29,000 for a $15,000 car...and this was after I put down $1,500 in trade-in and $3,000 cash. There's no way I'd recommend anyone to this place.

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AnnR

Feb 15, 2011

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The sales person was very professional, courteous, and knowledgeable about the vehicles they sell. Any questions I had were answered completely. Also, telephone calls were returned promptly and courteously.I would definitely recommend family/friends to this sales person and dealership.Thanks.

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cosmec

Feb 10, 2011

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I'm writing this review based on my experiences with Tony Lancaster. I've gone through the car buying process plenty of times and he easily created the best experience I've had. I purchased my first Jeep Wrangler from him in Dec '10 and that first experience was great. He lays down the price on exactly what you want so he eliminates the haggling that alot of people dread. He was also able to find me the exact truck I wanted even though I had a strict list of options.Unfortunately, during the begining of January I was in a car accident and my brand new Jeep was totalled. Tony worked under an even tighter time constraint to find me the exact truck I wanted, once again.I have, and will continue to refer people to Tony at Route 46. In the future if I decide to purchase another Chrysler/Dodge/Jeep I will give Tony a call without hesitation.-Chris

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dbtimo24

Feb 7, 2011

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Anyone in the market for buying a car should definitely swing by this dealership. I had the pleasure of dealing with Mike Kuchar. Did not make me feel pressured at all. One of the best salesmen I've ever dealt with while purchasing a vehicle. He was able to get me into a 07 Grand Cherokee with tons of options for a great price!! Thanks Mike!!

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georgeduffy

Feb 1, 2011

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I decicided to swing by on a random thursday night to just check out some jeep liberty's in person as well as some of the options. was nav, leather, or sun roof most important to me? thats's all i had intended to get accomplished that night. upon walking in my girlfriend and i was approached by mike. he listened to what my preference were and showed me what i wanted to see. i took a couple for a test drive and liked everything i saw. mike was very helpful, but did not make me feel pressured. i ended up leasing a 2011 liberty and couldn't be happier. the truck is great and the expreience was even better thanks to mike. i would highly recommend this dealer and mike to a friend looking to purchase a jeepgeorge duffy

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situation

Feb 1, 2011

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Our salesman, Erik Mendez, was extremely professional. He gave us a complete tour of the facilty which was a first for us at any dealership we have brought a car from! We told him what we wanted & exactly what we wanted to pay. After finding a vehicle in the color & options we wanted, we actually saw the same vehicle in a different color & with more options than our previous choice. Erik was able to get us that vehicle for the same monthly payment as our first choice, even with the additional options. We were so happy that we came to Route 46 for our vehicle & would defintly recommend this dealership to anyone looking for a car.

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IvyRomero

Jan 24, 2011

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I worked with Tony Lancaster to get my car. He was knowledgeable, excellent at following up, keeping me updated on anything, and made everything as easy as possible. He went above and beyond to find the best deal for my specific situation. I would refer anyone that is looking for a car to him. He made getting a car a pleasurable, seamless and non-complicated experience.Thank you Tony for all of your help!

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mrcasey25

Jan 23, 2011

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From the minute I walked into the dealership I felt comfortable. I had an appointment with Mike Iannuzzi, he greeted me with professionalism & no BS he was great to do business with. I had told him what Truck I was looking for he took me out to the lot & showed me a number of trucks that fit in my criteria, he didn't try to sell me anything I didn't want. I came to this dealership thru the recommendation of a recent customer, who was also very impressed with Mike. I have dealth with many other dealers in the past never have I been so impressed.Thank You Mike I am enjoying my new TruckThank youJohn Casey

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arod915

Jan 18, 2011

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Great customer service. Tony's Quality of work was very good. Tony kept me very informed about the progress of my 2011 Jeep Grand Cherokee Limited. Every time I called him he picked up his phone or called me back within 5 minutes. There was BS when it came down to talking number for the vehicle. Would def recommend Route 46 Jeep.

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bwilkie

Jan 18, 2011

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This is the 2nd vehicle that I have purchase from Route 46 Chrysler Jeep Dodge. Tony Lancaster went out of his way to find the vehicle I wanted within the timeframe that I needed it. I would certainly recommend this dealership and Tony to friends and family.

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scotteis

Jan 17, 2011

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hii trade in two cars for my srt8tony was very professional , honest , and a delight to work with...he treats me great....the dealership itself service wise is also quite good..they have good hours and are neat.thank youscott eisenberger

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sgiambrone

Jan 17, 2011

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I am a repeat customer for Tony. I appreciate that he treats his customers with dignity and respect. We are not simply numbers or sales. We all get our time and attention from him. His involvement also does not end with the sale of a vehicle. While he always puts a personal touch on that. Doing little things that make delivery unique and enjoyable. He also spends time each and every time you are there to insure that your service visits are satisfactory and also furnish information on new models. I would not consider another sales person other than Tony when making a purchase, others have tried, but it is just not the same.

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LIJM1012

Jan 15, 2011

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I was given the best price for my trade in without them seeing the car. Once I arrived at the dealer I thought the price might have changed but it remained the same. I also asked for in detail the exact car I was looking for and in 2 days I received a call from Tony letting me know he had 1 in stock. He even sent me pictures of the car. Last time I bought a car in Nissan I spent all day waiting for the paper work and was not able to drive the car until nighttime. I gave Tony all of my information and had him start the paper work prior to my arrival. I had received a good reference about him and knew I was in good hands. The day I arrived in the dealer I spent no more than an hour and I was driving out with my new 2010 Jeep Wrangler Unlimited with the Top Off. I was told by tony when I wanted to change from the hard top to soft-top to come in and he will show me how to do it. I was so eager at nighttime that I called him and went through the process over the phone down to the last detail. I continue to receive phone calls from tony keeping me updated on parts and accessories that are available for my car. I would recommend anyone to get a Jeep Wrangler and to buy it from Tony at Route 46.

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freila

Jan 11, 2011

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Both my husband and I were extremely pleased with the service that we received from your sales employee, Mike Iannuzzi. We had been to several dealerships over the past week and found most sales people to either be rude or too pushy. Mike was happy to take the time listen and assist us with getting the vehicle that we wanted. We did not expect to come home with a new vehicle last night, especially not the brand new Dodge Durango!!! We cannot thank Mike enough and will make sure that we tell everyone who sold it to us!Bob and Laurie Frei

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dguzman

Jan 3, 2011

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At my visit to the dealership i had the pleasure to work with Tony, he was very helpful. He helped me chose my perfect car comfortable enough for my family. I went in with the hope of finding a 4 door car and Tony was able to find a Nissan. Thank you very much for having such great service.

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acellitti

Dec 26, 2010

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great bunch of guys,brought in my 07 durango for regular service and a power mirror problem, i didnt buy the car there,but they welcomed me like i was a long time customer!!!.in and out in less than 1 hour!!!nice waiting room with a very helpfull parts department (planing on buying some really nice accesories) shopform mark lusniack was overseeing all my repairs,he's a real pro,this guy is good!!!! best service i ever had,keep up the good works guys see you very soon

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Best Corp

Nov 8, 2010

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Dealership had 2011 1500 Sports Pick-up in stock. I called and they delivered direct to my office. Can't say enough about their professionalism. Tony Lancaster was the representative they sent down to deliver the vehicle and he was articulate in expediting the sale. The price was right on. Service was exceptional. Best Corporation, Marlboro, NJ732.683.1212

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minorityguy

Aug 28, 2010

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I should have listened to the reviews!!!! My experience there was like being to a low class factory!!! Reps weren't friendly, I was lied to.....etc well I went to flemmington jeep and they treated me with respect and got me the car I wanted! So save yourself some time and take your business somewhere else!!

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JUSTME718

Jun 6, 2010

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I WENT TO THE DEALERSHIP AND I GOT APPROVED BY BANK AND LEFT WITH A USED VECHICLE... SIX WEEKS LATER THE FINANCED CALLED ME THAT MY LOAN PAYMENT CHANGED SO I WENT IN TO RESOLVE IT.... FINANCE MANAGER WAS VERY RUDE AND NOT CONSIDERATE AT ALL. HE LIED TO US AND AFTER HAVING THE VECHICLE FOR 6 WEEKS - I LEFT IT AND THEY GAVE ME A HARD TIME RETURNING MY DEPOSIT....THEY ARE ALL LIARS AND ONLY LOOKING OUT TO MAKE THERE COMMISSION ....

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BigDee

Jan 11, 2010

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I had a fabulous time at the dealership..they were really friendly and the price was fair...I've definitely found my new dealership (since my original closed down). Peter was very friendly and helpful. My car died right on Christmas Eve and they took me right in and took care of my problem.. 5 Stars all the way.

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alexanderlupo

Nov 27, 2009

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Brought my 1996 dodge viper in for service, I had just bought the vehicle, it needed a decent amount of work done, or so they said, I was price conscious, so we went through each item an he said he would reduce the price, when I went to pick the car up they were on a test drive and blew the clutch on the test drive. I had to pay for a new clutch and wait another 4 days. They had they car for three to four weeks, when I went to pick it up the mechanic had just finished putting the new clutch in and went for a test drive, he did not know i was there and I saw him speed out of the shop with my car. When I received the bill the prices were not what we agreed to. He said he would change it but left a page out of the bill on an item he said he was going to give to me for 900, he actually charged me 1100. Had problems with the work that they supposedly did after and the also dented my vehicle. Bad dealer misleading and horrible quality of work, they act friendly but they screw you. I could write for a lot longer but won't.

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bs1980

Aug 11, 2009

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I went to this dealership looking for a used wrangler, and I have a limited budget (who doesnt, right) and it can be very embarrassing coming off lease in a high line car to be looking at something just to get to work in, since my credit isnt the greatest and I wont get approved for another lease. I was not looking forward to going car shopping, I was worried about getting screwed and I really dont want to get my credit run everywhere and have all the questions about how I'm coming off lease in a benz and i cant buy anything. when i got there i told them i wanted a wrangler. that's it. I wanted to buy a cheap wrangler, under $5000, please no questions. Mike couldnt have been nicer or more helpful. They didnt really have what I wanted in stock, but he took down all my information and said he'd call me if they got something. I thought, yeah right. But true to his word mike called me at least twice a week until he found a vehicle for me. that's a true salesman, who i'd recommend ANYONE to. plus the store is really nice, brand new, very clean, and they do have a TON of used cars, i was very specific on what I wanted and it only took a couple of weeks for them to get it.

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malesso671

Jul 2, 2009

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Excellent srvice department! Sales department and staff and great and honest people! Do not let the other ratings get to you! Tat one bad comment problaby came from a customer that visited the dealer on a very busy day! When I went there on a saturday it was like that show on tv king of cars , except without the blue gennie! They should have one!

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mad_m

Jun 9, 2009

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The overall service at this dealership is shocking. They will seem all friendly and helpful until they get you to sign a contract and after that the sales staff will never return your calls or assist you.They will also load the price with ridiculous "admin" fees and other charges that will end up adding over 20% to the original sticker price. If you query the charges, they will become defensive and avoid answering your questions.I would not recommend this dealership to any buyers (new or used).

What’s more, Route 46 Chrysler Jeep Dodge of Little Falls has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Route 46 Chrysler Jeep Dodge. Check out the listings today to find the right car for yourself. Route 46 Chrysler Jeep Dodge is definitely the best place to buy used cars online.