Salvadore Chevrolet reviews

BertsCruze16

Aug 29, 2016

We bought our 2011 Cruze from a different dealership. When we went back to trade up a few years later they wouldn't work with us. Salvadore helpled get us in a 2014 Cruze and now into a 2016 Cruze. Mike Bezio does a great job. We will be going back to Salvadore when we're ready for a new one.

Deb

Aug 19, 2016

Can't say enough good things about my buying experience at Salvadore Auto! From the moment I contacted Ivy, she set the "wheels in motion" and connected me with Chantel who provided with great customer service! She did research for me, answered all my questions and sold me a great car! Everyone at the dealership was nice and friendly and I just can't believe how smoothly things went! A big thanks to all!

h&s625

Aug 16, 2016

Just purchased our fifth new Malibu. We really love them. Each one is better than the last. Our last four we have bought from Mike Bezio. He is the best, very friendly and personable, actually fun to buy a car from. no pressure, stress free.

scottsminerals

Aug 11, 2016

I first met Perrish who directed me to Nick felt no pressure to buy yet they were both helpful when I had questions...got a good deal on a good car backed with a great warranty...thanks Scott A.

Fern Stellato

Aug 4, 2016

I have bought other used cars and trucks from Salvadore Chevrolet , ( I bought my used trade in from Salvadore , and they gave me a great trade in price. ) This is my first new truck 2016 2500HD 4x4, my salesman Michael Bezio was very helpful. I LOVE MY NEW TRUCK, thanks to all who helped me buy it, PS: Mr.Salvadore you have the best staff ever !!!!!!!!

carlb1120

Jul 22, 2016

I just received my 2016 Corvette. Salvadore's management carefully worked with me to select all the bells and whistles that I wanted and explained each of the options. After the car was ordered, they provided me with a realistic estimate of the Que, build and delivery time to get the car delivered. All I can say is that it was worth the wait!!!! I got exactly what I wanted and the car is the best Corvette I have owned. What a pleasure to drive. Mike Shortsleve, Pete Moore and the entire management team were fantastic to deal with. I am so pleased with my purchase.Carl B

James0288

Jul 1, 2016

I went in to purchase a new Silverado was very satisfied with my new truck. The salesman very helpful made sure I had all the information I needed about the vheical. I would recommend this dealership to anyone I meet looking for a new truck or car.

PaulaJ

Jun 27, 2016

My husband and I have been dealing with Salvadore Chevrolet for quite a number of years and always feel that we're treated well and with competence and friendliness. We consider Mike Bezio a friend and we call him our "family car guy" because he not only cares and works with and for us, but also for my parents, and most recently my niece who recently purchased her first car. We just traded our beloved black 2012 Malibu, now leasing a white 2016 Cruze, and are enjoying having a new car once again. This latest adventure started while having my Malibu serviced and I stopped by to chat with Mike as usual whenever I see him there. With the Malibu nearing 100,000 miles and looking at more frequent and possibly costly repairs, Mike brought up the possibility of leasing. He explained the lease process and how it might be a much better deal for us. We were able to work it out, and Voila! -- we have a brand new car. We were sorry to learn that Carlos Gaitan had left, but Michael, who assisted with the financing portion was so nice, friendly, and helpful getting through that portion. A shout out to Rich Bachelder in Service too!! Stopping by Salvadore often reminds me of the TV show "Cheers" -- a place where everybody knows your name!

Khanlem

Jun 25, 2016

The guys were quick, my car was clean and waiting for me when I got there. Great experience!!! Would recommend to anyone. Joe Routhier and Adam were nice and Parish Kelly was quick and accurate. Thanks to all involved.

Bobby

Jun 24, 2016

I have purchased several cars over the years -- all through Michael Bezio. He has never let me down. Every time I go to Salvadore, I am treated with dignity. This goes for service as well. I will always recommend Salvadore to anyone buying a car. And of course I will always recommend dealing with my good friend Mike.

Taseyj

Jun 23, 2016

Nick was very helpful in finding me my car! And at the end of the day he kept his promises and got the deal done!

rl

May 17, 2016

I found it refreshing to come across an employee that was humble and versed in the product that they sell. I just found out that the lady that helped me out, was not even in sales. You must give credit when credit is due. I am impressed.

Dump

May 3, 2016

Mike Bezio is a great representative of this dealership. Overall experience was great and I have purchased several vehicles from this dealership.i would go back again

Jeep Folks

Feb 13, 2016

Great overall experience purchasing Jeep Unlimited and parts for one of our other Jeeps this week. This dealership listens to the customer and goes the extra distance ensure a positive experience!! The parts department was very helpful, even going out of their way, to order a $20 part over the weekend. Mike & Peter took the time to let me know costs on some future purchase Ideas, even though they were very busy. The Salesmen and Managers went the extra mile to overcome a few initial issues and made the overall experience one that let's you know that true customer service is still out there!! They took the time to listen and sold us what we were looking for. No high pressure.

DavenKaryl

Nov 27, 2015

Bought a used Silverado from Salvadore, couldn't be happier - great vehicle at a fair price. Randy was extremely helpful throughout the entire process and I would recommend him to anyone wanting another vehicle. Service after the sale has been great.

pol69

Jul 7, 2015

Richard Bachelder has always been very respectful and knowledgeable when scheduling service for my vehicle this past 4 years at Salvadore. He has always been business like and polite and tries to get my vehicle in as soon as possible.

Ion Silver

May 2, 2015

Rich Bachelder was the person who always helped me with my Saturn Ion. He was always kind, respectful, knowledgable and very professional. He explained problems with my car so I could understand. He spent the time necessary with me and my vehicle. Always gave me great advice. I would highly recommend him to anyone I know.

Chris_2010Impala

Apr 30, 2015

Mike Wing and Lindsey Torkkel really made the process simple for me. In this instance Chevrolet was doing a split with me (transmission being replaced right outside of powertrain warranty) and I was concerned about being taken advantage of. Instead all that I found was complete honesty and Salvadore coming in right around the price range that was discussed. My car has never driven as well. I have had a hard time trusting dealerships until Salvadore. Every time I was on the phone with them they were stressing the importance of customer service as their main goal. Thank you!

amcats11

Jan 16, 2015

Over the years I have had the opportunity to deal with dealerships across New England and there is no question the best service and professionalism Ive encountered was at Salvadore in Gardner MA. I went as far as to write GM and proclaim they should visit the dealership in Gardner, observe them in action for a week and then go back to Detroit and mandate every GM dealership accross the country must model what they are doing in Gardner. They always go out of their way to help the customer. They treat customers awesome, they only repair what they need to repair, no hidden tricks, they will tell you if something needs to be done today or can wait a month/quarter or so and they always give you a very good price. I think the most remarkable aspect of this dealership is they fix things right away very high percentage of time. On almost every occasion over the past 10+ years that Ive had all three of my vehicles serviced at Salvadore when I brought them in for service they were fix the same day or I had the vehicle back early the second day. Amazing place and great people from the owners to the service techs. as crazy as this may sound I really enjoy going to the dealership. Ill give you a perfect example recently that prompted me to write this review, in the middle of a snow storm I hit something and damaged my plow, I drove my truck to the dealership without an appointment and said guys can you help me? I was plowing again in one hour, amazing team who care about people and what they do on a daily basis.

cloo76

Jan 16, 2015

When I found out the Chevy Sonic had a transmission recall, I immediately contacted Lindsey via email. She got right back to me and as I was the first to inquire for this type of recall, she had a lot of work cut out for her with ordering parts and making sure there were enough service technicians. My car was to stay at the dealership for about a week. She set up alternate transportation and kept me up to date day to day until everything was all set. I recommend Lindsey - she's friendly, honest patient and highly informative!!

Billyboy0823

Dec 31, 2014

Sales was great. Extremely helpful without any pressure or tactics. I ended up buying elsewhere but still appreciated the help and education they gave, and I let them know...Service on the other hand was HORRIBLE!!! My brakes failed while I was driving on the highway in my NEW 2013 Sonic, and they were the closest dealer I could get it to safely. They worked on it, but I could tell after I picked it up that it still wasn't right. The brakes went to the floor, but when the car accelerated, for some reason they became solid and unusable. Service rep argues "First you say they are soft, then you say they are hard, which is it?". Is that how you talk to a customer? After getting them to go for a ride and do what I said to prove they were still not fixed, they kind of acknowledged there was STILL a problem. It was fixed the 2nd attempt, but when I inspected the engine compartment the engine was covered in brake fluid. It's destructive, and I had to wipe it off the best I could. At least I had brakes. A few weeks later..... I don't drive many miles, so car had sat for a week. It had rained a few days back and when I went out, the car stunk like fish. Rain had leaked in on the passenger side and soaked the floor. I decide to give them another chance. I go back and find there's a Chevy bulletin to fix the leaking problem. So they work on it. I get it home and it rained within a few days. Yep. Wet floor. They took it back again, replaced a part and I get it back again. When I get home I notice a hole in my passenger seat. It was NOT there before. I don't know if the whole seat was swapped out with another or maybe damaged by a tech with a screw driver in hand while leaning on the seat, but that hole was not there before. I have a feeling they switched the whole seat because of other differences I noticed, like paint spots and the UNUSED back pouch. My grand daughter had used mine, and this one was new, clean, different. Even the bolts of the seat looked like they were scratched up as if it was switched. But I couldn't prove it. I went and complained and the manager agreed to replace the seat cover and ordered a new one.I waited a few days and thought about it, but i REALLY lost trust in them and decided I couldn't afford to let them touch my car ever again. I called and canceled the seat repair. I'll pay the $108 for the seat myself and have someone competent work on it. A few days later it rained. Guess what......I went to ANOTHER dealer, and they told be what the first dealer did wrong and they fixed it right. THE FIRST TIME!!! Salvadore Service basically turned my New Car Buying experience into a Nightmare! Be Warned. AVOID their Service!!!I've told a few people my story, and they would always say, " O.M.G., You went to Salvadore?". Then they proceeded to tell me their own horror stories. Wish I had heard it all BEFORE I went there. Now that it was fixed by a competent Service department, I'm in love with the feel and ride of my Sonic again.

Kaitlin48

Jun 14, 2014

Rich showed his experience, knowledge and professionalism during recent visits. Problems were identified on the spot and fixed. Honest and respectful. Wonderful to work with.

Hopey34

Jan 28, 2014

Randy Parker is a great salesperson. He didn't try to talk me into something I didn't want. He got me into a new car with payments I could afford. I would recommend Randy to anyone I know that is interested in a purchasing a vehicle.

klacasse

Jan 21, 2014

I am looking for a used van, Randy has been very helpful in helping find a van in my price range and that has all the features i am looking for.

Mom2Cs

Jan 21, 2014

I dread having to buy a new vehicle and I can say that our salesman, Randy Parker made our experience easier. He was easy to work with, pleasant and professional and I would recommend him for anyone in search of purchasing a new vehicle.

majetsfan

Jan 6, 2014

I recently brought my Corvette into Salvadore Chevrolet in for a routine oil change and an electric issue I had with my door. Although the electrical issue was not resolved on my initial visit. After speaking with the service manager Rick, he personally arranged for the car to be brought in and the car repaired correctly. They even threw in an oil change because of the slight mishap. Overall very satisfied with the outcome.

msds6979

Oct 17, 2013

Pete Moore and the Salvadore Family Dealership have been and are the best to deal with in Ma. I have in my lifetime bought over 50 cars, truck and motorcycles. Steve Salvadore make it a point to meet his buyers and Pete Moore in sales is the best to work with. No Pressure!!!I asked for it and guess what, Pete made it work and I drove away in a 2014 Chevy truck with custom leather. Great job guys and I will see you around and in 3 years for a new one. Thanks, Mike in Petersham, MA

Frankie76

Oct 2, 2013

Having been a lifelong resident of Gardner MA I was always wary of going to Salvadores because, well... used car sales men get a bad reputation. I bought my first car there about 4 years ago. A 2010 Camaro off the showroom floor. My saleman was Pete Moore and he is great. What sold me on Pete's service is that he is blunt. If there is an issue with a vehicle or he thinks a car isnt for you - he will tell you. He isn't out just to make a quick sale. This is great because anyone in sales knows that a one time sale is not what you build a business on. You build it on long term customers. Since then I Have also purchased a Jeep Unlimited and a Dodge Ram from Pete at Salvadores. The dodge was used and Pete went over it bumper to bumper with me pointing out defects and showing me what was needed. This was not however, the more expensive dodge ram 2500 that I had my eyes on tho...I would have been willing to pay the price, but it was honestly just too much truck for my needs. I don't plow. I don't do construction... so I went with a 1500 that tows my trailer nicely. I am looking forward to the day my husband finally parts with his 17 year old SAAB so that we can go down and have Salvadores find him a better commuter car :)

Missy53

Oct 2, 2013

I was in the market for a new car, Salvadore was recommended to me. Glenn Wallace was very prompt getting back to me, and setting up a time with Mike Shortsleeve. Glenn was very polite and helpful, Mike was very knowledgeable with the car. Mike spent so much time making sure I knew the car well before I drove it off the lot. I never felt pressured buying the car. It was nice to receive a follow up phone call to see how everything was. I would definitely buy my next car through this dealership. I don't live in the Gardner area, I live in Chelmsford was definitely worth the ride. D.Francoeur Chelmsford, MA

Ladysmith

Aug 27, 2013

After we had responded to a radio ad for a new vehicle , we got a call from Glen Wallace. We spoke with him explained what we wanted he assured us he could help us, he said there were specials going on this month that sounded right for us. We were very encouraged. We made an appointment with him , specifically, we even made a point to ask him if he would be there, he said he would, so we made the appointment for a specific time and day. We rearranged our schedule for this appointment. We went to the appointment at the dealership only to find that Glenn stood us up and left for the day. We were told by another salesperson, the specials and deals Glen told us about didn't exist , and basically we were completely let down. Seemed like an atypical bait and switch to us . Shame on you Glen and shame on you Salvadore's!M & L Smith

mboudreau726

Jun 21, 2013

Amazing! This was our second stop on our road to buying a vehicle. The experience was fantastic and more then I expected, Merle was very knowledgeable about both cars we were looking into. It's so GREAT to have such a wonderful, helpful, experienced dealership in your "own backyard". Thank you Glenn, for promptly responding to our email inquiry and for the pictures you provided! Thank you Merle, for the customer service that is so hard to find these days, you truly made our car buying experience that much better!!Thank you Carlos, for getting us financed and all your hard work. From my family to yours we THANK YOU and appreciate all that you have done for us. We look forward to future car purchases at Salvadore's!

AllieKalani

May 21, 2013

I have been using Salvadore Chevrolet service department for almost a year now and have had nothing but great experiences. I gave the rating I did because there's not one thing I can think to even complain about. I always go through Rich for any service that I need. He is always understanding to the issues with my vehicle and how quickly I need things done. Rich does an amazing job at fitting me into the schedule with in 2 days even when I sometimes throw in a few extra things on my vehicle that need to be looked at. He is always polite and has a smile on. When I get my car back everything that I mentioned has been fixed and my car is nice and clean! What's there to complain about, right?? Salvadore's is on point and has their stuff together! The service department knows what their doing and has never provided me with a service under 100% satisfactory. I refuse to bring my vehicle anywhere else! Salvadore's, your mine <3 :)

e303526

Feb 25, 2013

Salvadors Service and Parts Teams are the best! This past week I went out of town and needed significant work done to my truck, the service and parts department went above and beyond gathering up all the parts needed for the repair. The final piece came in late Friday afternoon and the service team including the technicians worked until well past closing to get the truck done so I could pick it up over the weekend and plow. Rich didnt want my truck buried in snow when I got there so he left the truck inside the service bay and came in on his day off during the storm about an hour before I got there to move it outside. Im not sure what else I can say, these guys are awesome!!!

kls21

Feb 22, 2013

I want to give this rating for the Service I recieved from Salvador Chevy In Gardner, MA. The employee that I worked with, Rich Bachelder, was helpful, courteous and professional. He explained future servicing needs, gave me prices and suggestions on how to make my vehicle last and perform better. He made sure I was satisfied and gave me his card so if I had any questions, I could contact him easily. All the employees at Salvadore are great to work with but Rich is outstanding.

pol69

Feb 21, 2013

I have contacted Rich to have my car serviced a short time after he began working for Salvadore. H e has always gotten my car right in for service without my having to wait weeks like I did with my previous dealership. The service has been done completely and my car comes back clean. I had a difficult time changing dealerships as I had been with mine for over 15 years, but Rich was so possitive about Salvadore and that they could do a better job for me that he convinced me to switch. I am glad I did. He has been true to his words, because when I call he's polite and helopful and when I need something done he gets me right in for service and it's done right. I feel he is a great asset to your company.

destinysteph

Feb 20, 2013

I have received service several times with my last car up till I bought my newest car in December 2012 and been very satisfied with the way that I have been served and treated.Merle Barber was the salesman who sold me my most recent purchase from Salvadore, a 2006 Chevrolet Impala, and my experience while dealing with Merle was very pleasant.Rich Bachelder in the service department has been very helpful also with services provided for my old car as well as thus far with my new purchase from Salvadore. Most recently Rich ordered some seat belt extenders for my 2006 Chevrolet Impala and I received them today!There are many other employees at the Gardner Salvadore facilities who have also been kind, helpful and thorough.

nerf

Feb 20, 2013

I needed my one ton 2008 chevy 4x4 front end fixed before the next storm, ( broken diff gears and case ). Not only did they fix my front end by the next day, they saved me about $2,000.00 !! I challenge ANY SERVICE TEAM to step-up and save any customer that kind of money, AND GUARANTY THE FIX. In this day and age I like the rest of you appreciate it when someone saves me even a dollar, As a family man and home owner I can't thank the service team enough. Also ( I DO NOT TRUST MY VEHICLE TO JUST ANYBODY ). If you are looking for a team you can trust and depend on THIS IS YOUR TEAM !! I thank all of you very much. F.S

amcats11

Feb 15, 2013

I have been impressed with Salvadore's service department for years. They always go out of their way to service my vechiles when it's good for me, they also work hard to keep the price down. Rich is awesome, I must be considered one of his biggest pains, I call/email all the time and ask a ton of questions, Rich is always right on top of everything and does so with a smile on his face, great employee, Salvadore should be proud of their entire service team Thank you

AnthonyInferrera

Jan 30, 2013

First time i hav bought a truck and didnt feel pressured. jim A. was a great sales person not pushy at all would highly recommend him and the dealership he represents. thanks so much jim!

cco1

Jan 29, 2013

A very honest and great salesman. I would trust him 100% on my next purchase. It is really amazing when you can find someone that you can count on these days.

clovisp

Jan 26, 2013

I went to Salvadore Chevrolet looking for a fuel efficient car with an open mind. Mike Bezio took his time to explain all the options I had. He searched what would be the best fit for my needs. After we founded, talking to the financial department (Carlos) was a breeze, he looked at every corner to make the best deal possible, sales management was very welcoming as well. I have no problem to drive from Worcester and bypass other chevy dealers to do business with Salvadore, you guys are great!

khastings1

Jan 18, 2013

My experience with Salvadore was excellent. Jim was thorough and made a car buying experience fun. He was very pleasant to deal with. This is a friendly environment.

Borellim

Jan 17, 2013

I delt with Jim Amistadi and the feeling I received was that Jim was a real caring and personable person. I felt that he cared more for me than the chance for a sale. We worked together toward the common goal to put me in the vehicle that I was interested in. I walked away feeling very comfortable with the way the sale went. Mike

derekellis

Jan 17, 2013

Mike is very knowledgable with the new vehicles. He showed us all the features on the Equinox. He wanted to make sure that we understood the features and was very willing to stay with us through the whole process. He set the intial OnStar up and helped us answer all the prompts correctly. He is a very friendly and professional salesman. I believe we got a great deal on our new Equinox. We will buy from Mike again!

Kevin Gilmartin

Jan 17, 2013

I was looking for a new truck. I had brought a truck from another dealer in the past where i wasn't happy at all with the service or sales people. any time work had to be done is was nothing but a headache. I had to drive over 50 mile to the dealer . But when I walk into Salvadore's it was totality different . I met Jim Amistadi he is the first sale person who treated me like a person. His main goal was to meet my needs in what I was looking for. no sales pressure at i but a willingness to work hard for me . to get me the truck I wanted at a price that i thought was fair. In no time at all i was driving out of the lot with my new truck totality happy. it been 3 months since in bought it and he has called me a couple of times to see any issues or questions. I am very happy with my truck and the dearership that I will be going back to them for any more new vehicles in the future . So if your looking for a new vehicle I recommend you go see Jim Amistadi at Salvadore in Gardner Mass

Morgan_j

Jan 2, 2013

Cannot more strongly recommend against this dealership. On a recent attempt to buy a car the salesman offered a very good deal. One comparable to some of the best deals I could find in the state. The deal was tentatively accepted. The salesman "brought the offer to his manager" and returned with a similar sounding deal but with key words missing. Mainly the salesman offered a deal at $400 under invoice on a "leftover" car. He returned and stated "Manager is offering $300 off". The key he failed to mention was that the manager was offering it at $300 off MSRP, not invoice as originally suggested. We tentatively agreed to the deal but wanted to sit on it for the evening. Went home, realized the slight of hand and went in the next day to basically say "what the heck?" The (Chevy) dealer manager swore up and down that the whole process didn't happen and that there is no way that the "$400 under invoice" could have happened despite my showing 4 separate cars at 3 different dealers who were publicly advertising the deal. In short I made it wildly clear that their handling of the deal and the sneaky, underhanded "old school used car salesman" tactics were unappreciated. The manager chose to deny deny deny any wrong doing or sneaky tactics. We left, went to Herb Chambers Ford, and ended up paying less for a significantly more expensive car, as well as ENJOYED our time. Perhaps I wouldn't be so upset except that the buyer of the car is 89 (Eighty nine) years old and has bought his previous 5 cars from this dealer. Respect from the dealer? None. I would like to pretend that this is the first time this sort of action has taken place but it isn't.

Fishhunter8393

Sep 26, 2012

I came to Salvadore after shopping around for a new car. I checked Fitchburg, Hudson, Acton and Keene. Not a single one could get me into what I liked. Most were pushy and tried to sell me something I did not want. They could not get me approved through any bank that they tried. I believe that they didnt even try hard enough. I came to Salvadore and told them what I was looking for and the trouble I had at other dealerships. They didnt hesitate to try to help. They had what I wanted on the lot and I got to drive it right away. They then took all my information and got me approved. Bruce and Carlos did not stop until i was approved. Not only did they get me into what I wanted at a price i wanted, they made me feel like a human being and a friend rather than just another person coming into the dealership looking for a car. They actually care for their customers and will bend over backwards for you. People may have a bad experience every now and then, but that does not mean that they don't care. Most of the time its a person that cant be pleased one way or another. I highly recommend Salvadore Chevorlet to anyone looking for a new car, truck, suv, or van.

cguerro

Jul 1, 2012

Joe was very patient and helpful. Never pushy which was very important to me. Buying a car is a big decision. He bent over backwards to help me get this car. I wanted a red minivan with bells and whistles and found one. Joe and Ed helped me finalize the deal. I was so happy, I wanted to do a dance a Ed's desk. I would recommend Salvadore's and Joe, to buy a car from. Thanks Joe and Ed for all your help. I am very excited about my new car.Carol Guerro

slothrop

Mar 8, 2012

My 85 year old mother brought her car for an oil change. She can't drive at night. Arrived at the dealership at 1:00pm. They ignored her while she waited. Manager left for the day, she was still there. Finally did oil change at 4:30pm, was already dark. I followed up and the manager sent her an appology and $20 gift cert for next oil change.Now she has a problem opening the tail gate on her Checy Equinox. Beth in the service department told her it would cost $42 to diagnose the problem. I confirmed this conversation with Adam the manager over the phone. He told me 'we don't work for free you know'. Brought the Equinox to an independent. The two shocks that hold the gate open were leaking fluid and needed to be replaced. The Indy fixed the tail gate for $40, includes parts and labor. I would still recommend them, but perhaps they can think through the implications of the short term decisions, in favor of a longer term relationship.

bdcharp

Dec 2, 2011

My Salesman was the greatest, he helped me with all my needs and made me feel I was getting the best deal possible for my tradein and the best deal on the Cruze. He had time to discuss all my wife questions along with mine. He took his time and devoted his time to us without any interuptions. He did a great job and I would recommend him to any of my family or freinds in the market to talk to him first.

Chevy_Cruze

Sep 28, 2011

Salvadore was a great dealership to do business with! Originally I had made an appointment with another salesman at the dealership, but when he wasn't available, I met Shawn. Although the car I came in to look at had sold, Shawn took the time to sit with me and find another car that was perfect for me! He was friendly and made the whole expierence plesant.(unlike expierences in the past) I would highly recomend Salvadore's to anyone looking for a new car. Once I came to an agreement on the price of the car I went to see the finance guy. Typically these guys are real pushy, but not at Salvadore's! Everything was explained to me and I left with an understanding of everything. I couuldn't speak highly enough of the guys at Salvadore's! Thank you for making a typically unpleasant expierence so easy and pleasant! I'll be back to buy my next vehicle from Shawn and will recomend Salvadore's to anyone looking for a car!

eerinrik

Aug 30, 2011

This was my first experience buying a NEW car. They were knowledgeable and very friendly. Pete was great to deal with, he answered all my questions. My new Equinox was ready for delivery and he came in special just so I could take delivery at a convenient time for me. I wouldn't buy a car anywhere else!!!!

higginsoc

Aug 22, 2011

This is our second new car purchase from Salvadore and the experience was great! Our first purchase was June of 2010 for a town and country van with Dave Daniels who was terrific and our second was last week with Mike Bezio who was also wonderful to deal with. Tom & Susan O'Connor

rcwin

Jul 30, 2011

The best and finest experience in purchasing a vehicle is at Salvadore. The reputation of "car salesmen" DOES NOT APPLY HERE. We highly recommend this dealership for new or used vehicles

athol1945

Jul 22, 2011

I just purchased my third vehicle from Salvadore Chevrolet, which in it self, speaks volumes as to what I think of this dealership. They have always presented themselves in a very professional manner in all areas from quality service to a friendly experience. They have always shown that they value their customers in the highest regards. I would, without reservation, recommend Salvadore Chevrolet to everyone. I would like to commend Doug Adamson & Bruce Royal, for their overall professionalism, in helping us with the purchase of our latest vehicle. They help make this a rewarding experience for both my wife and myself. We hope to see you all in our future purchases.Thank you again,Ed & Hiroko Domina

specsnow

Jun 10, 2011

I walked into this dealership after having spent all day at another and I was in a bad mood. Jim greeted me shortly after I walked on the lot. I told him I wasn't in the best of mood and that I needed to get out of my car and into a new one. My car was a very interesting situation involving a complicated lease. Jim didn't waste any time. He immediately grabbed his manager and explained the situation, and came back to me with options. Within 10 minutes, he was showing me cars and offering me to test-drive. I didn't find anything I liked on the new lot, so Jim took me over to the used lot and introduced me to the guys over there. Jim showed me a 2009 Dodge Journey SE with very low miles, which was exactly what I was looking for! After only about 30 minutes, he had found the perfect car for me. Jim talked to the used lot manager and we all agreed on a trade in amount for my car, which was enough to pay off my lease and some left over to act as a down payment. He brought me back to his desk and we started paperwork. The financing department was able to get me payments I could afford and with almost nothing at all down. I've had the car for almost a week now, and have only found very minor problems, and when I went down to their service department, the service manager greeted me and told me I had nothing to worry about and that they would take care of it all for no charge. All in all, this is by far the best dealership I have ever been to. I will definitely send everyone I know down there to see Jim! Thanks a lot guys; I love the car!

shjonesjr

May 21, 2011

Went in for the full detail job. $169 and change.2005 Lincoln Navigator with 27,000 milesThe worst detail job I have ever gotten.Exterior: Brake dust still present on rims, spray wax over-spray on plastic components, didn't remove sap from windshield, water spots on all glass and moonroof, dried wax on body that wasn't buffed out, bugs still on the grill, way too much of that greasy tire spray, they do not do the door jams or anything under the hood (that's fine didn't expect it for the price).Interior: did a quick vacuum and light shampoo of the carpet, did not vacuum under the seats, 3rd row seating area or cargo area, the shampoo did not get out any of the light dirt in the carpet, did not clean the leather seating, sand still present in cup holders, dirt still present on headliner.I took it to a dealer because I thought it would come out the way they do used cars when you buy them. Price was no object and I thought the price seemed low. I spent 8 years in the military and attention to detail is my specialty, apparently it is not theirs.I was offered to come back to fix these items but, Sorry Chris, I do not feel I can trust them to do the job I expect. Basically they have created more work for me than if I would have done it myself. Anyone do quality detail work?

Dmomma

May 12, 2011

Joe Routhier & Russ Berry are not the "typical car salesmen" by any means! Our experience was nothing but pleasurable & hasslefree. I would highly recommend them to anyone!!! They made sure all our needs & wants were met at a fair price & went above & beyond any expectations I had!!!I got the van I wanted, at a good price, they took care of everything so I could take the family to VT for that weekend . . . oh, they made my experience so good I am still on cloud 9!!!

jerwalt

May 11, 2011

We are very happy with the customer service Douglas Adamson gave us in choosing our new chevy cruze. Thank you for being so helpful and professional assistance for our recent purchase. You made this time such a smooth transition and it was nice to have your follow-up call today to see how we are doing with our new car. We would highly recommend you to someone looking for an honest and helpful salesman. Thank you again for your exceptional customer service!

cannedicane

Apr 24, 2011

I have been dealing with Salvadore Cheverolet for almost one year now, and I cannot explain how terrific they are! Everything is always top of the line, EXCELLENT! EVERYONE is always SO nice!...and it feels genuine...not like at other dealerships I have been to. I think that is what makes it the best!I always feel so welcome when I stop by the dealership, whether it be for an oil change or maintanence. I recently purchased a 2011 Malibu, which I absolutely LOVE! It could have not gone smoother. From the Salesmen, to financing, to the techs and mechanics. I wish that I had purchased from them from the very beginning! I truly consider Salvadore Cheverolet Dealership #1!

edstock

Apr 19, 2011

My wife and I were looking for a new HHR and Salvadore had one advertised on their website in the color we wanted at a great price. We went down to test drive it and it was exactly as they advertised. They were very friendly and Doug was very helpful getting us out on the test drive and going over the features of the car. When we got back we sat down to negotiate and we ended up with a very fair price for out trade and a great price on the car as well.We really liked the "no pressure" attitude at Salvadore. We live in Gardner and had never shopped there before, but we will probably be back when we are ready for a new vehicle.

jkallio

Apr 14, 2011

I was very pleased to have gone to a Chevrolet Dealership and deal with honest people. You hear so many stories that Dealerships over charge. I thought that I was going to need front end work on my Tahoe and in fact I was wrong. The service department did something to my torsion that made the noise go away and ended up only having to pay for a oil change. I proceeded to the parts counter before I left to get new wiper blades (something I can install myself). Joe in parts was very informative and even though I was only buying wiper blades Joe spent time with me explaining what he thought I should purchase. I highly recommend to anyone that owns a vehicle to come to Salvadore Chevrolet Service Department.

JohnnaV

Apr 11, 2011

My son wanted to buy a jeep from Salvadore auto, after test driving it, we noticed a leak in the rag top. The car was still under warranty, they said they would fix the vehicle, order him a new manual and repair the carpet. Picked up the vehicle, and it was still leaking, salesperson said they ordered him a new roof from jeep, when we spoke to service later, they said they, nor parts had ever been asked to order roof. They wanted to have an upholster put in a new zipper, though before we picked up car, they promised new roof. After much complaining on our parts, they finally swapped the roof for another jeep's on the lot. They then sold that jeep KNOWING the roof leaked. This is not the worst part, we agreed to have a 72 month loan, and we needed a certain price to be at per month. They led us to believe that they lowered the price by 1000, when in fact, had applied for 75 month loan without asking, never found this out until a bank sent a denial letter because the term was too long. My son now has a mark on his credit for being turned down for a loan with a term he did NOT agree to. There was problem after problem. When I called, my calls were not returned, nor were my emails. I have since spoken to many others about the shady repair tactics and sales tactics as well. Please, BEWARE, this is a very shady dealer who will tell you what ever you want to hear, and NOT follow thru on a single thing. We still, 6 weeks later have not gotten the manual promised.

frosty18

Jan 25, 2011

I found several cars on their web site and went down to take a test drive. Doug was very helpful after I made my decision. They made it very easy and hassel free when it came to the financing, and gave me a very good trade in for my older model car. I had one small minor repair several days after purchasing the vehicle and Doug took care of it right away without hesitation. I would highly recommend Salvodore if you are looking for a new car or a high quality used car.

paul1350

Jan 18, 2011

I had a very positive experience at Salvadore Chevrolet As I always do. I have purchased several vehicals from them. They were very helpful and knowledgeablewith ordering my new Colorado Pick Up.I test drove the Colorado at another dealer and they were tring to presure me into purchasing it that night.I don't understand people with the hard sell. I make it a point not to buy from them.When I talked to the people at Salvador there was no presure and the price was cheaper.We when back and forth from ordering to finacing with E-mail, which saved me a lot of time. I'm very busy in my bisinessI would recommend and do to my freinds to purchase a vehicle there. Thank you again to the staff at Salvadore.

jkiklis

Jan 6, 2011

doug was an awesome salesperson. He helped me out throughout the whole process. The sales and financing were done with such ease. I would recommend this dealer and Doug to everyone I know. Thank you for making my experience so great! I am looking forward to doing business with you come our next car.

Heidi859

Dec 10, 2010

I was in a pinch for a new car because my 2004 Chevy Cavalier was involoved in a collision and deemed totalled. I stopped by and saw that Salvadore had the car I wanted in the color I wanted on their lot. With a little help from a friend who is a customer not only business wise, but personally as well, I worked with Mr. Pete Moore. He was absolutely wonderful to work with. Carlos, their finance person, was also great! Both answered all of my questions and were extremely helpful in the process of getting my new vehicle. I am LOVING my new 2011 Ice Blue Metallic Chevrolet Cruze. For anyone in the market for a car, I would reccommend Salvadore in heartbeat :).

assache

Nov 24, 2010

the sales experience was not driven by pressure to buy. they completly worked with us to get to a price that my wife and i felt comfortable with. the dealership worked with our credit union to find the vehicle in the range of price i was looking for and the make and model. i had a small issue with paying for the vehicle, as money for a deposit was owed to me and the finance person stated you will need to deal with the salesman. from that point i disagreed and made him aware that i would receive my deposit at this time of payment for the new vehicle and not at a later date. i feel this was unprofessional and this made both of us uncomfortable.

jonnya6

Nov 10, 2010

Joe worked very hard,I know he did! But he made it look so easy....my experience was very friendly,fast and painless. I got exactly what I wanted. He and his loan guy even stayed late to help me make sure I made th right decision with all the trucks that I could have bought. The end result........yes my truck! Thanks joe ! Your the best.....sincerely jon wyman

kiadriel

Nov 4, 2010

This was the first time I purchased a brand new vehicle. After doing a lot of online research, I chose a Chevy Equinox. When I came to the lot, Doug was there and answered every question I had and took me out for a test drive. When I decided that this was the car for me, he made every effort to help me with my purchase including making this affordable and doable. He even came in on his day off to get me my vehicle. No pressure. No pushing things I didn't want. Very easy to work with.

Richardftrainor

Oct 18, 2010

This is why I would recommend the lot, both Shaun and Eric were a plasure to work with. No pressure, friendly atmosphere and the right price. Dealership is clean, user friendly. They delivered on honesty, and dependability. No phone calls and No fast talk. R>F>T>

NDamon

Sep 29, 2010

Merle was very friendly, helpful and knowledgeable, he made the sale very easy and gave us the best price we could get. Things went much smoother than we had expected, everyone there was very friendly and helpful. I went in one day to look around, and the next day I went back and bought a vehicle. Merle was there answering all my questions, and explaining everything to me every step of the way.I am very pleased with my purchase, and will definately reccommend Salvadors and especially Merle to all of my friends and family.

nanapepnp

Sep 23, 2010

HI Doug was a very pleasant sales person to deal with I am so happy that I chose Salvador to buy my new car which by the way I love Doug was so very nice no matter how many questions I asked and all the times I called and he still said call me anytimeand I will certainly tell my family and friends about Doug and Salvadors. The service you get there is excellant. You know that old saying you tell two people they tell two people well I certainly will Thank you very muchNancy Piepiora

actondetail

Sep 22, 2010

Outstanding Service from the time I walked through the door, until I was handed the keys to my New 2011 2500HD pick-up. No Pushy Sales Person trying to force any deals. I can actually say it was an enjoyable experience unlike other dealerships Ive purchased vehicles from in the past. A+++ Highly recommended!

KimBolton

Sep 10, 2010

Everybody is friendly and willing to work with you right away. No hassles and right to the point. Got us everything we wanted added to vehicle promtly. Couldn't be easier to shop for a new car. I wish I didnt waste so much time shopping at other dealers.

J Pease

Sep 5, 2010

Steve, Doug and Carlos were fantastic. They got my daughter the car she wanted at the price she wanted. Hats off to you guys you now have customers for life. We went up on Wednesday and picked up the car on friday!! Doug gave us a thourugh overview of the car and even filled the tank.

cupcakeandco

Aug 26, 2010

From the first second I walked in Salvadores used car dealership, I was treated like Family.I told Joe the car I found on thier website , I always wanted a vw new Bug Convertable... and there she was. just listed.. I explained my financial status and what could they do to make my dreams come true., It was late on friday and they were about to close.. Joe stayed to go over everthing with me. & he said come back in the morning and bring you husband to test drive her.The next day we came in , there she was. I could hardly hold back the excitement. Off we went for a test drive. On the way back, I ran in the bank and got a $100 deposit. I didnt want her to go to anyone else.. She was ment to be "MY" car. Of course my husband went over her with a fine tooth comb, as all mechanics do. But I knew , she was supposed to be mine. Joe brought us over to meet with Ed in finance. He was so kind and so very helpful and said, dont worry, lets make this happen. Being a Saturday, we received responces from some on thier banks but not all, Go home have a great weekend and dont worry, We will know who will be your finance company and the requirements monday. Because of our crazy lives, my husband and I had to go at two different times to sign all the papers. No problem,. I went to sign the papers and saw Carlos. whom I hadnt met. He was so patient and understanding, and answered all my crazy questions, as I signed the papers. Last night I picked her up, all clean, polished and shinny. Joe came out to go over everything with her. And off we drove in MY NEW (well new to me) CAR.Joe even followed up with me on an email to see how I was? I am an insurance Agent, and I have to say.I deal with customers with auto dealerships ten times a day or more.. Joe, Ed, Carlos and the entire staff I met at Salvadores was top notch..& the Best , I mean the Best in the Business.. they are getting all me referal of freinds, family and customers I know. " I can not thank them enough for making my DREAM come true."

BRAINBOX96

Jul 27, 2010

OUR LAST FOUR CARS CAME FROM SALVADORE.WE LOVED ALL OF THEM.THE PRICE WAS FAIR.TWO WERE BRAND NEW WITH ABOUT 13 MILES ON THEM.THE OTHER WAS A 2005 CHEVY IMPALA WITCH HAD A TEAR IN THE BACK OF THE PASSENGER SEAT THE SEAT WAS FIXED IN ABOUT 45 MINUTES AND LOOKED BRAND NEW.GOOD PLAY SALVADORE CHEVORLET

Irishladyx2000

Jul 26, 2010

I purchased a vehicle from Salvador Chevrolet before and was completely satisfied with everything about them. All the people there are very nice and friendly Joe Routhier and Doug Adamson were just super. They really went out of their way to be very helpful in every aspect. I was completely impressed and would recommend them to everyone.Margaret E. Snyder Irishladyx2000atyahoo.com

militarymomx2

Jul 23, 2010

It was becoming apparent that I needed to replace my worn out vehicle. We visited the car lot after hours just to look with no buying pressure. We found a few vehicles thatwere in line with what I wanted for my next ride. We visited the dealership and worked with Doug Adamson. He listened to what I wanted in a vehicle, where I wanted my payment to be and made it happen. Purchasing a newer vehicle was a big step but Doug made the process easy. Thank you, Doug!!

paulaamandat

Jun 11, 2010

I was in the market for a new truck and since owning a forign truck for the past 6 years, i wanted to give an American truck a try, it's my duty at this tring time. I poked around alot on early weekend mornings so i didnt have to deal with salespeople. Speeking of them, I, we(my wife and I) had a "old school" saleman in Auburn Ma while shoping for her new(sightly used) car at, which I thought, was the MAIN Chevy dealer around. I dont want to be rushed into decisions or think my wife or myself are degraded by a fast talking salesman. I take full resposibility for the purchase but he hooked her in and he saw her comming. I was willing to spens $30,000+ on this new truck and they wernt gettin the dough. I went to Salvadores on my lunch break 1 day and found "MY" truck. Thats when i met Doug Adamsom. He knew i wanted that truck but didnt take advantage of me. He gave me all the discounts i was entitled to and 1 extra I didnt know about. He didnt know i was on my lunch but i had to leave soon after he gave me the "bottom line", which i was looking for. If i think its a good/great deal, i'll take it. I went to a Ford Dealer in Auburn Ma and tried to get the same "#'s" on a comparable truck, which i had already done the research on. The salesman quickly went out to the lot, got a # off the truck and gave me "some #'s" and told me + my parents, who were also present and paying for the truck, that there was a big meeting that day and there was limited sales people on duty and one was comming from another dealer. As my parents and I were leaving the Ford dealership my father looks at me and says, "Loooks like the Chevy, eh". "Yup" i replied. Great service and giving someone what they are asking for makes a big drifference to alot of people. Doug gave me what i asked for. A great product, above great discounts + trade and a fabulious "bottom line $". I told Doug he was the reason i didnt shop at any other Chevy dealships, and i was telling the truth. Thank you. Brian Turnbull Red, 2010 Chevy EXCAB, Z71 owner,

kwattsy

May 27, 2010

We had an excellent experience at Salvadore Chevrolet. They were very helpful in answering all our questions quickly and honestly. They worked with us on the pricing and any discounts available were taken. I would certainly buy another car from this dealer.

bridgeplayer

May 19, 2010

I was very pleased with the attention and help both the salesman and the accountant gave this 80 year old woman. Everything was explained to my satisfaction with words I could understand. I knew what I was looking for when I first went to Salvadore, so after a test ride(and my husband's agreement) the deal was sealed. If I am lucky enough to purchase another new car I will return to Salvadore Chevrolet.

adam1

May 11, 2010

I went to Salvadore used cars looking for a new used truck. I have never had better service when shopping for a car. Ed has been the most pleasant person to deal with. I will recommend Salvadore to anyone looking for a new vehicle. Their prices are fair, every employee I encountered was very friendly, they even helped my wife carry our son in his car seat back out to her car when she had to go there to sign some paperwork. I can't say enough good things about my dealings with Salvadore's.

mel94302

Apr 26, 2010

We had originally brought our truck to the dealership to have it detailed. I went to pick it up that evening and the Malibu LTZ really caught my eye. Mike allowed me to test drive it and I fell in love with it. Mike was very professional and did not pressure me at all. I am very happy with the car. The price was a few hundred more than other dealers in my area so that was the only part of the sale I was unhappy with.

R Austin

Apr 25, 2010

We would like to thank Doug for all the work he did in looking for a new vehicle for us. We had a list of options that we wanted and he did his best to find the right one that suited our needs. And thank you to Carlos for making the purchase of our new vehicle go smooth with giving us a great deal to answering all our questions. This was our first time dealing with Salvadors and everyone was very friendly. We would like to thank everyone on the Salvador team for making our experience a great one.

jim.lovett

Apr 20, 2010

I found these people on the internet and called them about a new truck. I really liked the way they didn't ask me a million questions before giving me the information I wanted. Ther was no "BS" just the facts. We got to the bottom line right away.I did a lot of research before I spoke to them,and they had all the right answers.There was no High pressure pitches. I'm in sales too,and I appreciated getting right to business.Doug didn't know me but treated me great. All his customers must really appreciate his manner of professionalism.I rate them," THE BEST".

Silveradoowner

Apr 19, 2010

I recently bought my new Silverado from Salvadore's. I got a great deal! I dealt with Shaun Rogers over the internet. He took the time to listen to what I was looking for when other dealers pushed what was on their lot. I got exactly what I wanted and for what I wanted to pay. I actually enjoyed buying this truck which was a first! Thank you Salvadore's!

BarbaraW

Mar 23, 2010

We visited Salvadore's on a Saturday afternoon. Our Salesman was Doug Adamson. We told him what we were looking for and how much of a car payment we had in mind. We were very happy with the trade-in that Bruce gave us for our old car. There was no pressure, and everyone was very personable. This was our second car from Salvadores. Everyone we dealt with was very friendly.

lauriewsc

Mar 23, 2010

The exceptional cutstomer service, personable and experienced staff made buying a new car from Salvadore Auto one of the best experiences I have had while car shopping. The staff went above and boyond to find a car the best suited my personal needs and requests. I am thrilled with the quality of my new Malibu and will highly recommend Savladore Auto to anyone looking to buy a new car!!

donnam1052

Mar 9, 2010

Salvadore Chevrolet was one of the better dealerships to deal with. We were greeted by Doug Adamson who was very informative about the car we were interested in. At no time was he ever pushy- like other car salesmen we had encountered.He answered all of our questions we had about the car we were interested in. I was able to take a car out for a test drive to see if I liked how it handled.I was then informed a car was due to come in to the dealership that week and if we were interested in buying it we would need to put a deposit down.Otherwise we would have to order one and wit 6-8 weeks. So many people were interested in buying a new Chevy Equinox.My car was at the dealership four days earlier than expected and we drove back to Salvadore Auto and put a deposit down and I actually drove my new Chevy Equinox home that night.That was all done in ten days from looking at a car I was interested in. The finace person-Carlos was super to work with. Usually that is the worse part of a car deal. He was able to get us a lower percentage rate than we expected.He got us a lower rate than the lowest one we could find.We had called to get three different rates- but Carlos beat them all.I went back to the dealership the next day and my registration was there and I got my sticker that day. Doug introduced me to the manager of the Service Dept. He also showed me where to bring my car for an oil change or anything else that might need to be done. I would definitely recommend Salvadore Chevy to anyone who wants to be treated right. Donna M.

jrose

Apr 10, 2008

I have done business here for years and they just keep raising the bar. Just a great experience

TheWatcher

Dec 7, 2007

I'll first start by saying the salesman I dealt with, Mr. Peddle, was the best I've ever dealt with. He was honest and worked hard for me. The problem came later when I needed work done.I had a leak in the rear window of my SUV. It was brought in several times and never fixed. I was able to speak to the owner, Mr. Salvadore and asked for him to make things right. He was rude and uncooperative.Since then, my wife and I have bought several vehicles. My latest cost me more than $40,000.00 and it was spent at Salvadores. I would not recommend to business with this company!

globaldie

Feb 19, 2005

I have purchased four vehicles over a five year period and have always received a great price and great service when needed. Al is extremely helpful and there's never any pressure on any of their lots, whether it's the new or used locations. They are an excellent value.