Sands Ford of Red Hill reviews

DDECKER

Mar 2, 2016

HAVE BEEN WAITING OVER 3 MONTHS TO GET THE TITLE CORRECTED ON MY PURCHASE STILL NOT RESOLVED

sds19505

Feb 23, 2016

Sands Red Hill Ford were very helpful and curtius service, benefits for purchase are fanomal overall great service we rate Sands Ford of Red Hill a ten???????????????????? excellence ??

Yeah Red Hill Ford

Feb 20, 2016

I went to my local Ford dealership for the first time ever. There was an ad on tv for a rental program, as it turned out the program wasn't for me. A short time later in the week I received a text from Mike asking if I would be interested in a used car, my answer was yes and I him gave him my requirements and just a short time later I was purchasing my Ford. I can't say enough about the Ford team Mike and the finance manager. This is a dealership I would recommend to all.

nikki629

Feb 13, 2016

Donna Hesse provided outstanding customer service. She was very attentive to my needs as well as being very polite. I will recommend this place to everyone!Thanks Donna!!

Needacar123

Feb 12, 2016

The customer service I received from Donna Hesse was the best. She is so good at her job and she took the time and answered all my questions. The drive up there was well worth the trip!! Thanks Donna.. See you soon!

K.Souder Repeat Longtime Customer

Feb 11, 2016

My Husband and myself are long term customers of Red Hill Ford. We have purchased several vehicles there and have periodically returned for routine maintenance and inspection. The vehicles were well maintained by Red Hill Ford's Service Team so repairs were minimal. Any need for service was cordially coordinated by Donna Deetz-Hesse. She is an excellent example premium Customer Service. We will continue to do business with Red Hill Ford.

TaraB

Feb 10, 2016

I Usually have a great experience there. I LOVE Donna Hesse in service!! She always goes the extra mile to make sure your service was excellent.

Lois H., Satisfied Customer

Feb 9, 2016

I have been a customer of Red Hill Ford for 35 years. The buying process was excellent. I have also found the Customer Service and Quality of repairs to be excellent. I believe that Excellent Customer service is a business's number one marketing tool. The lady who I have contact with for repairs is Donna Deetz-Hesse. She is an excellent representative for Sands Red Hill for. She starts the repair process with a positive and informative attitude. My sister, Kay Souder, is also a customer of Red Hill Ford and she fully agrees with me. We are both very satisfied long-term customers.

RobatEvo

Feb 4, 2016

I was having a hard time finding some parts for my car but Bryan took the time to explain all that was needed along with what I was ordering. I was very impressed with his knowledge of the products that he was offering. Thanks again for all your help...

Bryan Ohntrup

Feb 3, 2016

Going into any dealership is and has always been intimidating for any women. However, my experience with Bryan Ohntrup was pleasantly comfortable. I felt no preasure and was able to get some really good information on certain vehicle's that I been researching. I truly will send my friends and family his direction. Thank you so much for great customer service and making me feel at ease.

Bbeerrrryy

Feb 3, 2016

I Needed advise on an issue with a part for my vehicle .. Bryan answered my question and looked up the part and pricing that was needed.

happy campere

Feb 3, 2016

I came in for an oil change. Leigh Rogers was so helpful and friendly. She came into the waiting area to see if I needed anything. My car was serviced at my appointment time--no waiting. The building was very clean with a TV, magazines and coffee for its customers.

Davis

Jan 30, 2016

Sands Ford is a great place to do business. I worked with Ian and the manager Brad. They got me in a car when no one else could. I recommend the dealer to anyone looking for a new or used car.

rr

Jan 30, 2016

The dealership helped me find the car I was looking for, and then made the purchase very easy. Third vehicle purchase from them. Always a great experience.

johnny.cash

Jan 29, 2016

Very pleasant to deal with. Good people. I traded in my older jeep for a newer one and my salesman, Perry Sweatt, was a pleasure to deal with, making sure everything was right. I did not even realize there was no owners manual in the glove box until the next day. I called him and he said he would find one for me right away, which he did the following day so I could drop by and pick it up from him. Not many salesman would do that but he took the time to find one for me.

Cambrie M.

Jan 27, 2016

I called in for a specific F350 Diesel 8' Bed Black Truck with certain amenities... A week or two later . They got it in and 2 Weeks later I was driving away with it. Ian was a very pleasant no pressure salesman that I would recommend to anyone looking to buy a Ford. They even had to redo paperwork a couple of days later and he drove to my place of business to make sure I did not have to go out of my way. I own a business and that is what I call Customer Service.

Cambrie M.

Jan 27, 2016

IAN is a GREAT Asset to Sands. I would recommend dealing with Ian and Sands Ford for anyone looking for a Ford. I bought a 2015 F350 Diesel with 8' Bed and they went out of their way to find one for me when other guys dropped the ball. Keep up the good work.

farmgirl

Jan 22, 2016

I just purchased a diesel pickup from Sands and I was very pleased with the sales staff and the vehicle I decided to purchase. Tom Burrell was very accommodating with my schedule, helped me understand about various warranty questions, and checked me out with the various features when I picked up the truck. Great job!

68 candyapplered 'stang

Jan 21, 2016

It's GREAT to have a good dealer locally, and I prefer Ford. Everyone I've come into contact with has been very helpful, and professional.

louiscole2

Jan 21, 2016

I could not have asked for a more pleasant experience, I was treated very well and taken care of in a very timely manner, would highley recommend this dealer

Lroles

Jan 20, 2016

In December we purchased a new F150. Gave several dealership a comparison bid. Red Hill came back the best. This is our 4 th vehicle purchased here. No games, just cut to the chase and give me the bottom line. No forcing for extras, however we did purchase the Zurich protection and got a bed liner. When we picked up the truck, the rear camera did not work. No one could figure it out, not even the mechanic. Left with camera not working and was told to make appointment. Bottom line when my husband got home, he accessed the situation with our 13 year old grandson and discovered the wire was disconnected to the tail gate. This was done when the spray liner was applied. It was annoying to me that the mechanic couldn't even find it. Otherwise great vehicle!

wonderwomen2140

Jan 19, 2016

The car buying experience here was outstanding. I took over 3 months to make my purchase and Ian Laxton was accommodating to my schedule. It was a very low pressure experience and I am very happy with my purchase. I would recommend anyone to this dealer. Even if they do not have what you want in stock they can get it for you. It is worth the wait and is a place I can see myself doing business for years to come.

crazymom1369

Jan 18, 2016

Sands is great!! Highly recommend!!! My new mustang needed a few minor repairs and a detail and they did a great job and did it in a timely matter!!

evandam

Jan 18, 2016

I recently purchased two full size transits and could not be happier with the service. Sales staff was knowledgeable and polite without being pushy. Tom Burrell (salesman) took his time to explain all the avaibale options so that I could build the trucks to my companies requirements. When it came time to sign the paper work I was pleasantly surprise how fast they were able to get me in and out of there. Over all it was one of the best car buying experiences I have had.

Thank You A&T Subaru

Jan 17, 2016

not able to work with us at all very disappointed went elsewhere and got a great deal. Also took are truck in for service and again had a bad experience.Tried to stay local but was not worth it

JSposato

Jan 16, 2016

I recently bought a Used pickup truck at Sand Ford of Red Hill. Ian Laxton was my salesman. What an easygoing experience he and the staff made it for me! I was in and out and got a great price for what I was looking for. Before I found Sands Ford I thought I was going to be settling for something I didn't want 100% and at a price I wasn't happy with. Well Ian and Sands changed that - THANK YOU!

jsposato13

Jan 16, 2016

Ian Laxton was my salesman and he took great care of me.He got me into a really nice truck with a great warranty.I am your typical hard to please buyer - I want a cheap price for a great car.Well I got the best of both worlds at Sand Ford of Red Hill.Thanks again Ian for the excellent and timely service.

Jude

Jan 16, 2016

From the moment I walked in the door to Sands of Red Hill, I felt comfortable about searching for my new truck. I had researched which options and color I wanted and Tom Burrell worked tirelessly to find exactly the truck I had in mind. I felt no pressure to settle for something other than what I wanted. Overall it was a great buying experience. I have already recommended this dealership to others and will be a repeat customer.

Sidepipes

Jan 15, 2016

Bought my Mustang GT from Tom Burrell, great guy , someone who is a joy to work with. Since my purchase in 2012, I have had my Mustang serviced at Sands, and am very pleased with their work and pricing. If I buy a GT 350, it will be from Tom.

Nick

Jan 14, 2016

Sands Ford of Red Hill is a great place to buy a car, especially if it's your first car. The staff are friendly and helpful, and they make the process of buying a car as easy as possible

trayt

Jan 12, 2016

Had a great experience buying a new car. The staff is friendly and willing to help.

Megane55

Jan 12, 2016

Tom Burrel and the Sands Ford family made my 105 mile, one way trip, and absolute positive experience. They had s hard-to-find Boss Mustang and treated me fairly with price and deliver. I would highly recommend this dealer for your new pre owned car needs! Ask for Tom!

Horse truck

Jan 11, 2016

Everyone was helpful, patient and courteous and willing to go the extra mile even though it was a nightmare transferring the paperwork the way the business was set up..Tom was very diligent in finding all rebates available.

mustangguy93

Jan 10, 2016

I went to purchase a used car from their dealership, and turned down the deal they were trying to give me for my other car and would not come down on the price of the car. The next day I receive a call from Perry to tell me he would make a better deal with me and I tell him we will come in their next open day to make the deal. I then call him again and he tells me that someone is test driving the car, even though we just told him we were going to make a deal, and the car sold. Terrible service. Will not go their again.

Jspoli814

Jan 9, 2016

Answer all questions, reliable insurance, gets right back to you. Goes step by step with you to make sure everything is cover and helps you save money

Cooper2

Jan 8, 2016

Excellent sales; great service and super people" Three used cars bought from you. Incredibly attentive salesman; excellent service; dependability and attention to any problem (though there were few). Folks make you feel that your business IS appreciated. I now drive one of your cars that is the very highlight of my too-long driving career. Do not change a thing ... please!

JADE97

Jan 8, 2016

I have purchased 3 vehicles from Tom Burrell at Sands Ford of Red Hill, since 2011. Tom and the folks at this dealership are courteous and professional. The agreed trade in values were fair and acceptable. For the last vehicle I purchased (2016 Ford Explorer Sport), Tom went out of his way to locate and acquire the exact vehicle I was looking for. I would also like to recognize John Miller and the Service Department for their professionalism and keeping my vehicles well maintained.

TRGaugler

Jan 8, 2016

This is the third vehicle I have purchase from Redhill. Thirteen total in the family. Always an experience of honesty and integrity. Mr. Perry Sweatt always has more concern for the customer and to make sure we are getting a quality product. To him it is not just about the sale. We pass a couple of Ford dealerships on the way to Redhill. But it is always worth the trip. And always a great experience .The service department has always done a great job too.

Ann

Jan 8, 2016

Very pleased with both Tom Burrell and John Trumbower whom I dealt with both sales reps. Both were pleasant and very knowable of the car I purchased and cars in general. Would definitely ask for John or Tom again if the need of a new car is necessary.

Cooper2

Jan 8, 2016

Three used cars bought from you. Incredibly attentive salesman; excellent service; dependability and attention to any problem (though there were few).Folks make you feel that your business IS appreciated.I now drive one of your cars that is the very highlight of my too-long driving career.Do not change a thing ... please!Terry BradyZieglerville

JADE97

Jan 8, 2016

I have purchased 3 vehicles from Tom Burrell at Sands Ford of Red Hill, since 2011. Tom and the folks at this dealership are courteous and professional. The agreed trade in values were fair and acceptable.For the last vehicle I purchased (2016 Ford Explorer Sport), Tom went out of his way to locate and acquire the exact vehicle I was looking for.I would also like to recognize John Miller and the Service Department for their professionalism and keeping my vehicles well maintained.

jimwat

Jan 8, 2016

Perry Sweatt has helped my wife and myself through several purchases at Red Hill Ford. He is an out standing salesman and is always ready to assist.

KevinL610

Jan 8, 2016

Perry Sweat was an outstanding salesman to work with. He made the car purchasing process stress less and enjoyable. During our test drive, Perry did not like how the vehicle was driving. He was unwilling to sell us this vehicle until it was completely checked and assured by the service department that the vehicle was trouble free. I can not say enough about Perry's honesty and integrity.

ronerkie

Jan 8, 2016

My Salesman Tom Burrell went out of his way to make my purchase an exceptional experience, I would recommend him to everyone. Love the F150 and love Sands Ford and there sales staff, Especially Tom Burrell. I also have to commend and I do not remember her name but the lady that completed all the finance and sales paper word did an exceptional job.Ronald Erkie

trgaugler

Jan 8, 2016

Mr. Perry Sweatt is one of the few car salesmen that i have met , that actually trulycares about you the customer and makes sure you receive a great product at a fair price.

Bob

Jan 7, 2016

They list a yellow gt350 mustang for MRSP of $73,495 and offer a $5,030 discount. In reality the MSRP of the mustang is $58,465 and they are gouging the customer for $10,000. I guess they have little respect for the basic intelligence of consumers. unethical and dishonest. I'll take my business elsewhere. Cars .com should better police these adds. I make this website less useful.

FORD GUY

Jan 7, 2016

I AM VERY HAPPY WITH MY PURCHASE AND LEASING TRANSACTIONS WITH STAFF OF SANDS FORD OF RED HILL. THE SEVICE AFTER THE TRANACTIONS IS EQUALLY EXCELLENT. I HAVE ORDERED A 2016 FORD EDGE 0N 12-23-15 FOR DELIVERY IN FEB.,2016.

Repeat Customer

Jan 6, 2016

My Ford 500 is almost 10 years old and has 200,000 miles. I purchased it at Sands Ford of Red Hill and always had all the maintenance performed at this dealership. Always received professional care and trustworthy, honest advice. I recently purchased a new 2016 Ford Escape Titanium. The sales process was pain free and everything was explained on a level I could understand. I am a repeat customer and will continue to maintain my vehicles at Sands Ford of Red Hill. Excellence Dealership. Professional service and salesmanship.

DLP

Dec 21, 2015

I purchased a 2014 Explorer that I originally found online at the dealership. Throughout the buying process I worked with a gentleman by the name of Tom Burrell. He made the entire transaction a very pleasurable experience. Tom was honest, fair and very responsive. I highly recommend doing business with this dealership.

Joan

Oct 14, 2015

We were very pleased how knowledgable and friendly Perry Sweatt was when we bought our beautiful truck. He answered all of my many questions about the truck. And, of course, my husband already knew the answers, but Perry was kind enough to direct the answers to me. We are making great use of the truck!

Sandsfordofredhillsucks

Oct 10, 2015

Upon arriving at the dealership i thought I had all the numbers figures out. They then tell me that the price on the internet isn't the actual price. And That they only do that to get the customer in the sales office . (I'd say that's a bit Shady). They then show me, in what I call fine print, that it only applies to a small percentage of people. So after I drove 40 miles for what I thought was a good deal . I then had to drive home in disappointment because the dealer likes to play games. Also on cars .com they said the vehicle I was going to purchase has a Special Deal ..$2000 off the purchase price or 0 Apr for 60 months.. Needless to say that was not true as well, and they had the nerve to say "well that's cars.coms fault".. Definitely do not recommend this dealer to anyone.. Still not sure how they stayed in business doing shenanigans like this ... Matthew coyle

Rdbuckmaster

Aug 17, 2015

Our sales professional Jeannie was amazing. My wife and I felt like we had know her for years. She was honest and caring. She went out of her way to take care of us. The car is awesome. Of course, we must add this is our second purchase. The service department at all levels is exceptional. They make you feel like your family when you bring the car in for service. Always make the necessary upgrade and let us know if anything is serious. Of course, Nothing has been. We are very pleased with our Ford purchases. This is a dealership you can recommend and never feel unsure about your decision. Wonderful people!!!!

Jean

Jul 28, 2015

This was the best car buying experience that I have ever had. Tom Burrell is one of the nicest and honest people that you will ever meet. I will say the same about his team members, Bill and Perry, who all worked together to make my car purchase actually enjoyable. I will continue to visit Sands Ford of Red Hill for the service on my new vehicle.

Arlie

Jul 19, 2015

Purchased a used 2013 F150 and a month later found under the bed liner major damage to the front of the bed and tailgate. It apparently happened from an accident when something heavy was dropped on the tail gate and load in bed slid forward and hit the front of bed. It will make it difficult to mount a cap on the truck, and keep water out of the inside of the tailgate. Not covered under the manufacturer. Mechanical / drive train works well.

Dave and Bertha

Jun 27, 2015

We contacted the dealer because we had located the car we wanted, we set the appointment to go see the car. We then drove 3 hours one way to get to this dealer. Before we arrived I ran a car fax and knew that even though the car was a 2015 and a dodge at a ford dealer. it was a used car that had been purchase at auction. I also knew the trade value of my vehicle. The first thing I notice the car was not detailed it had salt on it from the winter we went to see the car in may, also there were a few road chips in the paint, the interior was clean. It road tested good. So we decided to negotiate, my car low book was 18000, high was 24000. The sales manager offered us 15500. I said no, he would not even negotiate. .I am glad he would not.. He did us a favor. We brought the fact that the car we were looking to buy was also used, and a auction car. his response was but its a 2015. we were willing to pay asking price of car being sold, again I say he did us a favor. . Once a car is sold its no longer new, and especially a auction car. We were also taking a risk that the car had not been properly cared for, and appearance alone made me wonder. The Gentleman though nice was firm he would not negotiate. so we left disappointed. I could not take that kind of loss on my car, On the way home we stopped at Shively motors, they gave me very close to high book on my car and put us in a brand new 2015, Exactly like the one we looked at Sands, This salesman jay was so efficient, he went on his computer found our car, even helped us build a backup one just in case the one we wanted was not available. Within in the week we were in our car, they even complemented our trade and had our trade resold within the week. Sands got a three from me because they were nice but very non negotiable. if you want a dealer willing to work with you this may not be the place to go But not everyone may have the same experience.

JayHall1980

Jun 25, 2015

I bought my 2004 F-150 FX4 from Sands of Red Hill. Ian and Colleen were very helpful in the whole process. I would tell anyone to buy a car there. I will be back for sure the next time I am in the market for a car.

ybruno

Jun 24, 2015

We were searching for a car for our daughter. We knew exactly what she wanted. We only found 2 which were out of state and in PA. We are from NJ so this was a little hike to get there. We first went to another dealer prior to going to Sands Ford of Red Hill. Both of the cars were identical. Needless to say the first car dealer we went to played games the normal BS negotiating and not being straight up from the go! My dad worked at Ford and retired from ford and we had the plan for retired employees. We told them right up front and they continued to play games so we left. Of course they called us to try to get us to come back. Well that didn't happen we left and went to Sands. Well what a different feel just walking into the door at this dealer. We were greeted by the salesman Mark Rychlak who was honest and sincere from the start. We did purchase the car through Mark! Thank you Mark for going above and beyond to help us get this car for our daughter and making the process a simple process as it should be! We will recommend you to everyone we know that is looking for a Ford and we will certainly be back to see you when we are ready to purchase another vehicle!! Thank you, The Bruno's NJ

Bennergizer

Jun 7, 2015

I have never had a more enjoyable car buying experience! We called ahead and told Mark what type of car we were looking for and a price point. When we arrived, he had 3 ready for us to test drive and all were in the price range. There was no haggling with the trade in value of my existing car. Mark was AWESOME! I will be recommending Mark to all my family and friends!

eddie1938

May 30, 2015

tom burrell took excellent care of us. very patient and caring about our needs. one of the reasons we deal here is because of donna hess.. she is fantastic. ed & myrna bell

Alice's Sunset

May 21, 2015

I was more than pleased with my customer experience. Leasing from Sand's was truly an excellent experience, Every employee from my first contact up to sales manager was friendly, knowledgeable and customer oriented, I work in customer care so I have high expectations, Justin got the ball rolling, Brad worked the numbers to my best advantage, Tom stepped in while Ian was is class and I needed to test drive ahead of schedule, Ian was persistent and communicated through text, phone and email and did a great job of getting me acclimated with my new Escape, and Kass made the dreaded paperwork seem like fun. Buying American, buying local, buying Ford, Great decision!!Thank You Sands Ford of Red Hill

Robin32

May 17, 2015

Perry was awesome! He stayed with us for the long haul, answering every question, with honesty, and sincerity, (and we had alot!). He stayed with use through the process of deciding first, which car we wanted, then whether to buy new, or used. He was always had a singular purpose, to provide great customer service. I felt that he was more concerned with us, rather than just selling us a car. And a shout out to Kassia Mcfadden. She was great with working with us through the finances of leasing a car, and answering any question we had to our complete satisfaction. Thanks again Sands Ford of Red Hill! We look forward to similar experiences in the future!

Ford123

May 15, 2015

I just purchased my second vehicle from Sands Ford in Red Hill and will continue going back to them, since my experience couldn't have been more pleasant. Perry was friendly, knowledgeable, patient, and straightforward with me throughout the entire car buying experience. I greatly appreciate the welcoming experience he (and the other employees) provided and hope to deal with him again in the future. I highly recommend Sands Ford in Red Hill for both buying and maintaining your vehicle.

robin

May 13, 2015

This is my second vehicle purchase from Sands Ford of Red Hill. Perry is friendly, prompt and reliable. He listened to my situation and put me into a 2011 escape in a week. The caring, honest, friendly and straight-forward experience is why I am a very satisfied customer at this dealership for the last 20 years. Thank you, Perry !!

AGCH

May 7, 2015

Best car buying experience in 30 years of car shopping. Straight-forward, honest and friendly. there re 9 Ford dealers closer to my home, but will continue to recommend and go there.

mtk57

May 3, 2015

My wife thought she wanted a different make and model vehicle, even though she has been driving a Ford Sports Trac..and loves it. I want to get rid of my Chevy Cobalt...hate it!!!!So we went to a Nissan and Honda dealerships. Wrong plan....lets just say I would never recommend either dealers. We stopped in at Faulkner Ford...they are close to us. They were nice. But then we heard about Sands of Red Hill. Mark Rychlak greeted us when we walked in. Very very nice and extremely helpful through the whole experience!! We highly recommend him and the rest at Sands Ford of Red Hill!!!

csm115

May 2, 2015

Helpful staff came out to talk to me promptly and took care of the sale fast good price and nice cars all around good experience

anuzzolese

Apr 29, 2015

I dealt with Petty and it was honestly a very smooth and easy experience; he was very accommodating and honest, which I really appreciated it. He made my first car purchase an easy one!

tbmarino

Apr 29, 2015

I purchased a new Ford Explorer from Mark Rychlak at Sands, and it was a terrific experience. I was not expecting to be in the market for a new vehicle, but when I ran into issues with an older Ford it was time to explore the option of trading in the vehicle for a new vehicle. Mark was very easy to deal with in the process, and made the entire process very easy. I was impressed with how transparent and open he and the Manager were through the entire process, and it went smoothly and quickly and I received a very fair deal. I could not recommend Mark and the dealership enough.

TomA

Apr 27, 2015

I was treated very nice. Never once did I feel I was being lied to or shown the smoke and mirrors.Fair & Honest is how I'd rate this dealer. I found my new car on Cars.comI got what I wanted for my trade in and the deal was sealed.No high pressure or BS. I totally recommend you see Mark RychlakHe's a salesman who treats the customer right :)Thank you for making this a No stress deal.

Sean S

Apr 23, 2015

Purchased a Used Vehicle here at a very good price. Overall a very good experience. Perry was helpful and helped make the right deal happen. Brad was willing to negotiate. Very satisfied with the vehicle. Large selection of beautiful Mustangs.

rhaenle

Apr 21, 2015

I dealt with Tom Burrell at Sands and it was hands down the best experience I have ever had purchasing a car, and I buy a lot of cars. I will never shop anywhere else. I live over an hour away and would make the drive again and again. True professionals. Thanks guys!

pennydv

Apr 19, 2015

The first purchase ever at Red Hill Ford and it won't be my last. My sales rep, Perry Sweatt , was the best ever. He made the experience very easy and with no pressure to buy. The whole team was very pleasant and courteous. I would definitely buy a car, new or used from this dealer. THANKS!!!!

Laura O

Apr 8, 2015

Bob Gillespie provided efficient service and got the "deal done" without hassle and haggle. The financing department sourced a great rate, the car was detailed and had a full tank upon delivery. Bob even followed me home so I could put the new car in the garage and get to work on time. Show room is no frills, down to business, but they offered me a refreshment and were warm and welcoming, which appealed to me more than glitz and glamor. I got a nice, used car at a fair price from people who were down to earth.

Patricia6325

Mar 30, 2015

I just purchased a new used Ford Escape from Sands Ford of Red Hill PA. I received Excellent Customer service. Sales Consultant Ian Laxton assessed my automobile needs and educated me on every make and modle that is available to me in my price range. Ian Laxton was able to find me an automobile that is perfect for my travels. My 2011 Ford Escape looks new and runs great. The Sands Ford Financial team worked with my budget and found a plan that worked for me. I would highly recommend Ian Laxton as a Sales Consultant.

Patricia6325

Mar 30, 2015

I purchased a 2011 Ford Escape from Sands Ford Dealership in Red Hill. Ian Laxton Sales Consultant educated me on every make and model vehicle available to me in my price range.Ian laxton assessed my automobile needs and found a used Ford Escape for me. My Ford Looks like new and runs great. Perfect for all my travels.Sands Ford financial team worked with my budget and I was able to purchase my new used Ford Escape. I would highly recommend Ian Laxton as a Sales Consultant and Sands Ford in Red Hill.Patricia

Bill

Mar 29, 2015

Met with Bill Cody and Bob Gillespie. Went in to lease 1 car and they worked out a great deal enabling us to lease two Focus's.They worked hard to keep the numbers inline with what would work and made the delivery in a day. This was our 6th and 7th vehicles purchased or leased from Sands Ford. Bob went over the vehicles in detail on delivery including syncing our phones. We really appreciated their great service.

CLETeach

Mar 28, 2015

From the time I made the decision to purchase my vehicle, Red Hill Ford was my #1 choice. Their service department has always been quick to schedule my car appointments and they offer reward points for discounts that THEY keep track of, so I don't have to. The Sales Department was expedient in helping me find a vehicle that was suited to my taste and needs. Special thanks to Perry Sweatt for his flexibility and to Ian Laxton for his patience while teaching me how to use the technology in my vehicle. I am equally impressed with the follow-up I have received from Jarod and Josh Sands, making sure that I am happy with my purchase.

Evie

Mar 28, 2015

We met with Mike Rychlak who was friendly, polite and most knowledgeable with regard to the Ford Escape. He was extremely helpful in arranging our two trade-ins and we would not hesitate to recommend him to a friend or to deal with him again. Actually we talked with Mike two years ago with regard to a trade-in and purchase and we were pleased that he was available to guide us in this purchase.

genemoran76

Mar 28, 2015

After months of internet research and visiting local dealerships for reliable and clean used vehicles, I decided to visit Sands Ford. It was my first visit to the dealership, which is regrettable because the customer service was outstanding. When I was looking around at the vehicles in the lot, Tom Burrell introduced himself and was exceedingly helpful. I told him exactly what I was looking for; he answered my questions with courtesy and knowledge and not with tactical shady salesmanship as so many other dealerships do.After doing more research about the dealership and seeing other vehicles in their inventory, I leaned more towards a 2014 Focus. I returned later that afternoon to the dealership, and was assisted by Ian for a few moments while Tom was briefly out of the office. Ian gave me a test drive of the 2014 Ford Focus, and further assisted until Tom returned. Both of these guys were exceedingly courteous and knowledgeable, and at this point decided on the Focus.I already had financing and insurance worked out with my own bank, which took the stress out of the numbers aspect of the deal. Tom still wanted to see if they could get me a better deal than what I had worked out with my own bank (as I have USAA, they came close but it's very hard to beat USAA's financing and coverage plans).All in all, this was my fourth Ford vehicle purchase and sixth vehicle purchase. I can say that this was, by far, the least stressful and most pleasant car buying experience I have ever experienced.

Pcdrifter

Mar 20, 2015

My Buisness was in a pinch recently and I needed a new dump tk. The closest dealer to have a selection of commercial ford trucks was Sands ford, which 3hrs from my home. Tom Burell assisted me with with a quick easy purchase and has followed up with me several times since the purchase. Inventory, pricing, and willingness to deal is excellent!!!

Tippy

Mar 19, 2015

We recently leased a Ford Fusion from Sands Ford. Tom Burrell was friendly, informative, and professional. Both Tom and Bill Cody worked to make it possible for us to chose the Fusion over a Camry.

Robert Benner

Mar 18, 2015

this is my second experience with Redhill Ford. each experience has been positive, and my sales reps mark who I have used twice and highly recommend is 1 of the reasons why I returned. I enjoy my f 150 truck and so does my family.

Catherine

Mar 18, 2015

Leasing a car was a difficult decision to feel comfortable with. Mark helpd to reassure the doubts and worked with us kindly and professionally and understanding. We love the RED car. The convience of your dealership being close to home is ideal, especially since we have gotten abit older. Knowing Mark is there for us will help in the future dealing with your car dealership.Catherine and Ed

jbringh

Feb 17, 2015

I found the vehicle I was searching for at Sands in Red Hill, PA. The salesman I dealt with, Perry Sweatt, was very informative and very easy to relate to because of his genuine personality and friendliness. I received a great deal on the Jeep that I purchased and Perry took care of every little detail that is involved, which made for a pleasant experience for my wife and myself. We are very pleased with our purchase and would definitely go back to Sands in Red Hill the next time we are looking for a vehicle.

albertwynn

Feb 12, 2015

Hello I had a red ford mustang GT, and was looking into getting a Shelby GT500, i found one on their website and they had an awesome live chat feature, they were able to answer all my questions, and then I got a call from Perry the next day. They worked on getting me approved, and they even went out of their way to call the bank to see if I qualified for another year on financing. I wound up taking the Shelby GT500 home, its a great car, it was extremely clean when I purchased it and ran very smooth. Overall a very friendly, straight forward dealership, would go to them again whenever i decide to get the brand new GT500! Perry was an awesome sales rep, and worked very hard for my best interest. No need to look anywhere else, they work with you, and they are awesome.

lilmirro2987

Nov 8, 2014

It's hard to describe stumbling over this place on a rainy day last week, completely demoralized by a long ordeal with another Ford dealer, then driving home last night in a beautiful new F550!Mark Rychiak's firm handshake and sincerity as he walked out to meet us in the rain went a long way toward lifting our spirits and instilling confidence, but the tireless effort he put into getting us the truck we needed to face Winter made us pledge our loyalty to him and this dealership!We believe that success in business depends on putting together a team of professionals like Mark, who are reliable, accessible and looking out for your best interest. Chris & LilScenic Walkways Inc.

Brewer

Nov 1, 2014

They are very helpful in trying to help me find my choice vehicle

ErinNom

Jun 13, 2014

Josh helped me to find the perfect vehicle. He went above and beyond to make sure that my new Ford had all the special features I requested. The entire staff at Sands Ford Red Hill worked together to make my experience excellent. I have recommended this dealership to friends who are also searching for a vehicle. We plan to come back to this dealership when it's time for our next vehicle as well.

ahartman411

May 22, 2014

This was my first time purchasing a car through a car dealership. Before coming to Sands Ford of Red Hill, I had visited a few other places and had been scared away from dealerships at that point. When we took interest in my SUV, Perry made my fiance and I feel very comfortable through the whole experience and answered every question we had. He worked to get us the best price possible and never made us feel discouraged or like a bother to him. When we went on the day of the purchase, the whole experience from beginning to end was quick and painless, oh and very exciting. I really liked how Perry and his team took care of all the details of the transaction and explained anything we had questions on throughout the process. Sands Ford of Red Hill gave me a better perspective of how buying a car should be, and I will not hesitate to use them the next time we are in the market for a car! Thanks guys!

linda1953

May 19, 2014

Perry and Jarod thank you from the Stefanides' Family. Great Experience! We are enjoying our new escape and I believe our son (niko) is enjoying is focus.

Bobmac1369

May 9, 2014

The dealership didn't even try a low ball trade in offer or pie in the sky first offer. True market value from the start. Refreshing! and smart. No stress, no pressure, just a fair deal.

bigboy33

May 7, 2014

very pleased with dealership,all employees, and most of all mark was kind and knew what my needs were.i have just came from another dealer that tried to sell me something I didn't want and was over priced.went to sands got exactly what I was looking for plus saved thousands and they treated me as family.this was my first time at sands there are eight major ford dealers closer to me, sands now gets all our business. their worth the drive ps .looking forward to seeing everyone in the future

kaselrocks

Feb 25, 2014

I went into this dealership with a unique and impossible need. It was about 8 hours before a major snow storm, I am a snow removal business owner, and I needed a truck with a plow on it right then and there. It was a losing battle and they had nothing with a plow on the lot. Mark was my sales person and he showed me the truck i purchased with a plow mount on it but no plow. With their connections we went 10 minutes down the road and miraculously found a plow that fit the ancient mounts. The plow was not functioning and the plow store was expectedly swamped before the storm. They immediately went to work getting the plow ready for me as we completed all the paper work. I was home by 8:00pm and moving onto bigger and important storm prep things. I would not have survived the snowstorm if it was not for Mark and Bob's fast and amazing help. Thanks guys! I own a fleet of Fords and will be coming to see you anytime I need anything in the future!!!

mikecerritelli

Feb 17, 2014

gery was great to work with. Although I don't agree 100% with their strageties. Business is business. i was taken care of and would recommend this salesman to a friend.

PhilChildress

Jan 28, 2014

My wife and I went to Red Hill Ford looking for a new vehicle. Tom greeted us on the lot, and was able to direct us to some vehicles we were interested in. We test drove a few new and used vehicles before deciding on the one we wanted. Then came the numbers game. Which, was not a game at all. Their pricing was upfront, and they worked within our budget. Tom never tried to put us into a car we could not afford. They were able to put us in a new Escape which we absolutely love. This was our third car buying experience at Red HIll Ford, and we are customers for life. Normally everyone dreads going to the car dealership because of the pressure tactics sales and finance people can use. Not at Red HIll. They were patient with us while we discussed what we wanted to do, and we never felt pressured at all. Our buying experience was fantastic, and when we need another vehicle, we do not even have to think about where we will buy it from. Red Hill Ford it is! Keep up the good work!

DG

Jan 24, 2014

We are in the test driving phase and we're pleasantly surprised with the no pressure atmosphere and friendly staff. Thanks!

shinglhed

Jan 17, 2014

My company just purchased a new F450 Super Duty with a stake/ dump body. We looked at other brands, prices, GVW's, etc. This dealership, and Perry in particular, not only gave us exactly what we needed but at a very good price also. Service from the start was very good and even after the sale continues to be so. I would definitely recommend this dealership.

Scott

Jan 5, 2014

No pressure. Easy to deal with. Great customer service after the sale. Nice people. They made the whole experience surprisingly pleasant, considering I was dreading it all along. Gerry helped make the process a breeze

jason19505

Oct 21, 2013

Very nice buying experience. After I told them what I was looking for they actually brought in a car for me to look at from another location with no commitment that I would buy. The car they found was exactly what i was looking for and the price was fair.

cali355

Oct 14, 2013

I had a great experience with Sands Ford of Redhill. Gerry Ward went above and beyond to make sure I took home the car I wanted. The customer service and support given was exceptional. I would recommend Gery Ward and Sands Ford of Redhill to anyone looking to buy a car. Thank you for making the experience enjoyable.Jaclyn RocksPhiladelphia, PA

dwyermichaeld

Oct 5, 2013

My wife and I were in the market for a new car, and made the drive out to Red Hill from the city, because Sands was one of the few dealerships to have the car that we wanted. We are extremely glad that we did. Both our salesman (Mark Rychlak) and the manager (Josh Sands) that we dealt with were friendly and informative while never being pushy or overbearing. We got a square deal on a great car, and they made the process as easy as possible. I was also happy that everyone involved treated my wife with respect, as an equal decision maker. That isn't true of all places! We're very happy with our car and our experience with Sands Ford.

skrane001

Sep 22, 2013

Our experience and Sands Red Hill Ford was Stress Free, Fast and very Friendly. I have been coming to Red Hill Ford for years as well as my Parents. I have experienced other Ford dealers and none of them are as good as the Sands Red Hill Ford. Josh Sands is by far the best there is, very knowledgeable and works hard to satisfied his customers, as well as his newer sales consultant Gery Ward. Highly recommended to anyone to experience the Sands Ford Dealer in Red Hill.

watkid

Sep 18, 2013

I have been coming to Red Hill Ford for years. They make purchasing a new car a very positive and stress-free experience. I keep coming back because of the positive experience and the excellent service I recieve in the service department.

work1970

Sep 11, 2013

Gery Ward was very helpful in finding the exact car I wanted. He explained the features of the car and answered questions without me feeling pressured in any way. Joe Sullivan did the financial part and worked to find me the very best interest rate, something that was very important to me. I would recommend this dealership highly.

Scottie8228

Sep 10, 2013

Very happy with Sands Ford. I felt comfortable with the staff, and in no way shape or form felt pressured into something I did not want. I highly recommend a visit to this dealership.

breakmyfall412

Sep 8, 2013

My fiance and I came in looking for a used car on a fixed budget. Our car was totaled in a flood and we were looking to replace it, without financing. Gerry Ward was our salesman. He did a wonderful job of making us feel welcome and respected. I took the car I have always wanted, a Mazda3, out for a test drive and came back to the dealership to talk about purchasing. From the second we walked onto the lot until we left everyone we came in contact with was helpful, friendly, and welcoming. I have nothing but great things to say about this dealership and would recommend it to anyone! We will definitely be back in the future!

Lalynch

Aug 31, 2013

Gerry sat down with me and my husband after talking with us for a few weeks about purchasing a new car. Gerry went above and beyond to make us feel comfortable and informed about our decision to buy. Gerry was extremely knowledgeable about all aspects and features of the vehicle. Gerry was very friendly and personable and never made us feel pressured at any time to buy. Gerry was extremely fair and honest with us when it came to the value of our trade-in, and made the process for us a very simple and easy transition. He showed a great deal of patience with my husband also! I highly recommend Gerry, and would definitely return to him for all my future purchases, and would recommend him to all my friends and family!

landscape4

Aug 30, 2013

My husband and I needed a truck very quickly. Gerry Ward was so helpful and found a truck that satisfied our needs the same night. He was very honest, friendly, and answered our questions. I will continue to refer Gerry Ward to anyone interested in purchasing a new or used car. Sincerely,Donna and Feliciano Paone

Jay4505

Aug 28, 2013

I went to Sands Ford of Red Hill and I can not be happier with my choice! The salesman Gerry Ward made this experience as smooth as possible! I would highly recommend seeing Gerry for all your new car purchasing needs!!

mikeymac1183

Aug 28, 2013

Gerry Ward has been the absolute best dealer I've ever had the pleasure of doing business with. He wasn't the "pushy" type of dealer and was very very knowledgeable about all of the cars on the lot. I'd recommend seeing Gerry to any of my family or friends because I was very comfortable doing business with him.

miaheller16

Aug 25, 2013

Gerry worked really hard for me for two weeks leading up to my purchase. I wasn't sure exactly what I wanted and he was so helpful in helping me decide! He told me about a lot of options, their features, and broke down prices about different vehicles and different plans. He also explained to me details about leasing and buying because this is my first new car. He answered every question that I had (and there were a lot!) with his honest opinion and a ton of great information. I felt one hundred percent confident in my final decision because of his help. I am so happy with my 2013 Ford Focus and I am so thankful that I worked with Gerry for all of the help that he gave me. I recommend him and Sands Ford of Red Hill looking for a positive car buying experience where they can be sure they are getting the best deal possible.

0625

Aug 22, 2013

My salesman was down to earth and very knowledgable and professional I'm from New Jersey and would make the trip again. I would recommend this dealership to my friends.

rjlogemann

Aug 22, 2013

Sands Ford of Red Hill is the best car dealership I have ever worked with, better than Lexus, Audi, and BMW, they were a real pleasure throughout the car buying process. Their team was not only friendly and well informed, they went out of their way to make the purchase of my new Ford Explorer Limited very simple. They got me the car I was looking in a couple of days, gave me a great price so there was no need to haggle.I have purchased quite a few cars over the years from a number of different car dealerships, Sands Ford of Red Hill is the best experience I have ever had, bar none!I would highly recommend Sands Ford of Red Hill to anyone considering buying or leasing a new or used vehicle.

patm1023

Jul 13, 2013

The reason I bought my 2011 Ford Escape from Sands Ford in Red Hill is because of my past experience with the service department. On a few occasions over the last 9 months I had brought my old car, a 2005 Mitsubishi Gallant there to have it serviced. I found both Shawn Custer and Donna Hesse to be straight forward "no nonsense" or "B.S." when dealing with them. When I took it to the Kelly Mitsubishi dealership in Emmaus my experience was quite the opposite: a lot of B.S. and a lot of repairs and money to keep it going which was contrary to my experience with the service department at Sands Ford in Red Hill.At the end of June, I decided it was time to buy a new car. So, because of my experience with Sands Ford Service Department, and because I wanted to buy a Ford, I gladly went in to talk to their Sales Department and Staff. My experience got even better. I found C.J. Correa, Bob Dinkel and Joe Sullivan to be top notch, first class, no B.S. type of men. They were straight forward with me, easy to work with and do business with and had that "personal" touch that you so often don't see anymore when dealing with car dealerships. Because I brought my Mitsubishi Gallant there for service on several occasions, they were willing to give me a little bit more for my trade in value which I appreciated very much. Also, Bob Dinkel patiently explained to me how the Kelly Blue Book works correcting my misunderstanding of the value of the car. CJ Correa was upfront, professional, personal, friendly and also easy to work with. He met all of my wants and desires for the car, and didn't put on a high pressure sales pitch which I don't like to begin with. When it came to paying for the car that's when Joe Sullivan entered the picture. He was courteous, kind, personable, and again, like the others, easy to work with. Several times he had to re-do the sales receipt because of changes but it was no problem. To sum it all up: my experience at Sands Ford in Red Hill was better than I could have imagined before I went in the door! They were all kind, courteous, personable and professional from start to finish. They had the small dealer "touch" that I thought was a vestige of the past, and which I like very much. No pressure. No hassles, No sales pitch full of B.S. And that's the reason I bought the car there. I would highly recommend the dealer to all of my friends and anyone who asks. I would do business with them any day of the week, and I will continue take my business there going forward!

spcegoast2

Jun 17, 2013

Just came from purchasing a used car from this dealership. After visiting several different dealers over the past couple of days, I have to say how refreshing this dealer was! There was no pressure, the sales manager (Bob) took the time to come out from "behind the curtain" and explain the numbers to us, all while our salesman (Tom) was juggling two sales at once while still maintaining adequate and courteous service to us. The overall buying process was quick and painless. They even stayed a little after closing to make sure I could take my car home that night! I highly recommend this dealer!

***

Mar 7, 2013

If looking to buy a car ask for Tom Burell! This guy will go above and beyound to help you find the right one for you at the price you want!! He also makes the shopping experience easy and quick! He showed me everything about the new Escape!

scott

Feb 27, 2013

DO NOT SHOP HERE!!! I recently bought a car here and within two months the car gave me problems starting. I took it in since it was under warrenty and they said nothing was wrong with it. Later that same day when I got the car back home I had the same problem with the starting. Now four months into my purchase the check engine light keeps coming on and front end is shaking. All this place cares about it making sales not making customers happy. I will never buy from here again!!!

rode71

Feb 19, 2013

I was in the market to replace my old van and found Sands Ford on Auto Trader. I was impressed with the fact that they always answered the phone every time I called. I dealt with Mark. He was a very low pressure salesman. He was a former contractor as well so he understood my needs. I looked at several vehicles and Mark always give me his honest opinion when I asked him questions and he made recommendations as well that I found helpful. When I found the van that I wanted I had a few things I wanted done like installing a new step up bumper and having the bulk head removed and Mark accommodated me the same day! Mark made every effort to make sure I was happy customer.I would highly recommend Sands Auto Group to any of my friends and family.The price on my vehicle was also below that of the competition.

Rdbuckmaster

Jan 20, 2013

What a great experience. They worked with us to meet the price we needed. Purchased the car of my wifes dream. Made you feel like family throughout the experience.

cutie61904

Jan 14, 2013

My husband bought a new car from this dealership and he loves it. He came in and got his car appraised but the first time the numbers were close but cj.and the team said they would work on it. He kept in contact with was and finally my husband was sitting here and he got the phone call at 6 pm and he said its cj and I.know its good news. I seen him smile and look at me and said I have to leave now so I can get the car. Needless to say he came hone with is so happy. Thank you all for doing all you did to get him into this car. We love it. Recommend is a yes

joefromnj121

Jan 9, 2013

I drove out to Sands Hill from NJ because of a particular mid-size truck I have been looking for; they were advertising the pickup truck online. I took the 2 hour trip out there to take a look at the truck. The customer service was great. The sales person I dealt with was CJ. I also got talk to some of the other sales team members. Everyone was quite nice. I would recommend this dealership.

slowpoke69

Dec 10, 2012

Overall great experience, Mark and staff stayed late to both sell and deliver the my new F-150. Finance department worked hard to get the deal to my satisfaction.

JoeKazar

Dec 8, 2012

Found the vehicle we were looking for online, came to the dealership, was very pleased with the sales crew,They were very knowlegable on the make and the history of the ford, I was purchasing, it was just a great experience just like their great amostopher, it was like doing business with an old friend. I would recomemded this dealership to anyone who is looking to buy a car, you cant go wrong with the vechiles they have and the staff is just pleasent to work with, it was one place I felt the salesperson was not trying to take advantage of me, but worked with me and my budget, where else can you find a staff or a dealership like that..

Brodd

Dec 6, 2012

Best car dealership I have ever been to, and I have been to quite a few.Everything was very smooth from my first phone call speaking with Matt to sitting down with Bob and Josh.I actually drove about 40 minutes just to buy a car from Sands Ford.I believe these guys were the most honest, ethical car guys I have ever met.I will recommend Sands Ford and absolutely buy from Sands Ford again.We bought a 2013 Explorer and we love it.

PLT1021

Dec 6, 2012

My husband and I have purchased several cars in the 8 years we have been together. From a Nissan to a Chevy, and a few Fords. This was the first time we purchased from Sands. By far this was the best experience I've had. Considering I do not enjoy car shopping! Our salesman Mark made it an enjoyable experience from the moment we met him until we left. We had a good time actually doing something I'm not fond of. When it came to price, they showed us how they discount their vehicles upfront, online for all to see and that made us comfortable in knowing we paid a fair price. Normally I hate that part. Why did we buy from Sands? We got the best treatment ever at a car dealership!!!Good luck if you decide to shop elsewhere... Penny Tufaro

Delaney5

Dec 1, 2012

Horrible customer service!! The gentleman had no clue about the vehicle I was looking at. He never even told me the car had remote start. None of the other salesmen even said hello when I walked in the door. I guess they figured because I was a younger woman with a child with me I didn't have the funds to buy. I did work the deal because I did my own research and paid CASH for the car. I've never been to a dealership where they don't take credit cards for more than 500 dollars, and they don't take personal checks! I had to drive 45 min to my bank to get cash or a cashier check. When I came back no one greeted me yet again. After signing all the paper work I went to leave and there was no license plate on the back of the vehicle I just purchased!!! I had to go back in and CJ was no where to be found and get another sales rep to get me a license plate. If I wasn't in love with the vehicle I would of left! The men that work there are low class in my eyes. I've never walked into a dealership even a store with out a simple Hello?? After reading other reviews on different websites after purchasing this vehicle it seems this isn't the 1st bad review they have gotten on customer service. Most bad reviews are women stating this. I guess if I would of gone in there with my husband I would of been treated better. Sorry I'm an independent women who's father raised her with knowledge of cars and how to work a deal and pay cash for a car. I was definitely judge like a book. I came in with my daughter and these sell reps showed my 12 year old what iggnorance is. I would rate them a zero on the customer service level.

js_138

Nov 26, 2012

I was very interested in buying an Explorer and since Sands Ford is close I thought I would contact them and let them know my interest. I stopped over late morning and noticed the salesperson I was supposed to deal with was not at his desk. Just a group of other sales people joking around. I thought nothing of it. When I finally contacted the person I had an appointment with he took me outside to show me the vehicle I was interested in. Then promptly said sorry I don't have time for you. I could see if I walked in off the street but I told him what type of vehicle I was looking for and what time I would be there. He gave me the keys saying he didn't have time and for me to take it for a test drive. When I returned he was outside talking with the same group of people and said he would be inside shortly. My son and I waited 30 minutes inside and he still didn't come in. Apparently he wasn't interested in making a sale. Shame since I had my title and checkbook with me. If that the type of Customer Service Sands Ford provides I will not be going back there.

js_138

Nov 25, 2012

I was very interested in buying an Explorer and since Sands Ford is close I thought I would contact them and let them know my interest. I stopped over late morning and noticed the salesperson I was supposed to deal with was not at his desk. Just a group of other sales people joking around. I thought nothing of it. When I finally contacted the person I had an appointment with he took me outside to show me the vehicle I was interested in. Then promptly said sorry I don't have time for you. I could see if I walked in off the street but I told him what type of vehicle I was looking for and what time I would be there. He gave me the keys saying he didn't have time and for me to take it for a test drive. When I returned he was outside talking with the same group of people and said he would be inside shortly. My son and I waited 30 minutes inside and he still didn't come in. Apparently he wasn't interested in making a sale. Shame since I had my title and checkbook with me. If thats the type of Customer Service Sands Ford provides I will not be going back there.

Kenny

Nov 19, 2012

I was shopping for a used 2011 or 2012 Dodge Charger and the salesman (Derek) showed me how I could purchase a new left over 2012 Dodge Charger with the options I wanted for about the same price of a new Dodge Charger with less options. The professional & knowledgeable help was excellent. I was extremly pleased with the discounts I received. The showroom & facilities are great & very clean. In less than two weeks my dream car was shipped to dealer and I was driving home.

2004f150

Sep 3, 2012

bought a used truck.Brought it back due to a noise in rear.found a leak took 3 weeks to hear back from some one to get it fixed.Brought it back to get fixed .They clamed they fixed it ,but problem is worse .I would not recomend them.Brought it to another dealer they found the rear to be empty.Watch out they will take your money and run.................

Childofdalotus

Aug 30, 2012

I'm giving them an all 5 star review. I wasn't really on the market for a car but after seeing a nice mini cooper on their lot I decided to stop in and check it out. Salesman Mark came over and right from the beginning was very pleasant to work with. We took the car out for a test drive and everything went well. Upon returning to the dealer we started trying to work out a deal. I informed him my credit was not really to good, he told me we can fill out a credit app and just see what they could do for me. This was on this past Saturday, they came back with some numbersand told me that I had been pre approved with my credit. I won't go into exact numbers but the down payment was a little high for me but we were able to work all of the numbers in the end. They were able to meet me at a comfortable number for the both of us even though my credit wasn't good they were still willing to work with me and not take advantage of my situation like most other dealers would do. I told them I had to talk it over with my wife first and I would get back with them either that day or Monday, they said okay without any pushiness salesman tacticswhich really impressed me. I talked it over with the wife and I returned Monday morning and we started the paperwork. All in all they were all very helpfull and understanding, they worked and delt with me the same as anyone else there and didn't treat me any different just because of my credit. They were very helpfull and Mark my salesman was a great guy to deal withand I highly recomend him and Red Hill Ford if you are on the market and even if you aren't just to check them out like I did and they helped me to be driving a car I have wanted since they came out. Thank you guys so much for your help, hospitality, and no pressure friendly atmosphere.Ted

Revtrod

Jul 5, 2012

I visited 3 Ford dealers in a morning with my 2010 Escape. I asked for their best shot on price and trade in on a 2013 EDGE. They all located a vehicle to my satisfaction. I went home for lunch and discussed offers with my wife. Sands red hill was the best offer. At 2PM, I called the sales person and he assured he would have the vehicle in a few days. I gave him a CC# to hold it. 3 days latter, I was notified the car was in and ready. We arrived and the EDGE and all paper work was waiting. The process was finished in a very short time. We left as happy owners of a 2013 EDGE.

Poochie

Jun 9, 2012

Sands ford was very easy to deal with, very knowledgable about their vehicles and questions I inquired about. Their sales people were very nice and helpfulwith everything including financing. I thank them all!

CortneyB

May 16, 2012

I had a quite enjoyable car buying process. I can honestly say it was the smoothest transaction of any car purchase I have ever made. From the internet sales team's (James G) help after hours the day prior to me coming in, to the woman who called to schedule a time to come in (Amy D.) to the sales man that helped me (Perry) to the Financing agent the assisted in the loan (Joe) everyone was so helpful, and not pushy. It was a real pleasure to do business with your dealership (even though you are almost 100 miles away from my home). It was a very laid back atmosphere to your showroom and all the sales men were very kind. Even knowing that we were going to be there for a while one gentleman asked my husband and I if we wanted to order lunch with them. It was a real pleasure doing business with Sands Ford of Red Hill.

flavocin

May 11, 2012

Extremely helpful bunch of boys and girls. Made me feel right at home. Would not even think of shopping anywhere else. If they don't have it then they will get it.

gsimmonsbbu

May 2, 2012

On Monday May 1, I visited the dealership to test drive and work a deal on a 2001 Ford F150 SuperCrew. I was intorduced to Mr. CJ Correa who assited me with the vehicle and the test drive. After the test drive we were seated at CJ's desk to see if we could work the deal. As we were working on the deal, another sales consultant came over and picked up the keys off of CJ's desk without even asking and started showing the vehicle to another customer.When I witnessed this action and saw the surprise on CJ's face, I immediately told CJ that I could not afford the vehicle and shook his hand and walked out.I then waited approximately 5 minutes and called back to the dealership and asked for the sales manager, I was introduced to Mr Josh Sands and explained to him how dissatisfied I was with the lack of customer service and how the vehicle I was working on with CJ was handled. To my surprise, Mr. Sands informed me that he condoned that type of behavior within his dealership and with his sales consultants. He indicated to me that there was nothing sacred or special about a vehicle being worked with one customer at a time.As a loyal Ford customer, I was astounded to say the least. In all of my 49 years I have never seen such actions. Anytime I have been at a Ford dealership and I was working a deal with a sales consultant and the keys were on the sales conusultants desk, they should and have "NEVER" been removed until such time as that sales consultant gives his approval that he is unable to work a deal with his current cusotmer.Unbelievable!!!! Customer Service at Sands Ford (zero) with RUDE added!

arnold61

Apr 14, 2012

As always, I had an excellent experience at Sands Red Hill.I love the lay ed back no pressure sales attitude of Mike Buck, andI like the fact that Josh Sands is involved in the sale from the start, eliminating the games many dealerships play.I believe because of the afore mentioned I do not have to spend all day in the dealership trying to buy a new vehicle.

aawsk

Apr 9, 2012

I just purchased my F-150 from Sands Ford. The staff are excellent and made the buying experience the best I have ever had. I will be back for my next vehicle for sure.

digger65

Mar 15, 2012

I purchased a F250 in the past and have had great sale and service experience.I also purchased a 2012 Focus recently and feel confident that Red Hill will not fail to give great service in the future.

dbaugustine

Mar 5, 2012

I was looking for a good quality, pre-owned vehicle, good on gas, that would replace my truck as a daily driver. I was browsing Sands' website, and found a vehicle that matched the criteria I was looking for.My salesman Nick was extremely helpful, courteous, and help my wife and I feel at ease with the whole car buying experience. My wife actually said that it was the first and only time she actually ENJOYED buying a car.Many props to Nick, and the staff at Sands in Red Hill! Highly recommend.

tbochnia

Feb 8, 2012

John Trumbower and the entire team at Sands Ford of Red Hill deserves praise for all their hard work. I would recommend John to anybody interested in buying a vehicle. I am very happy with the vehicle I recently purchased and very much enjoyed the entire experience I had with the team at Red Hill Ford. I have purchased numerous vehicles from Sands Ford of Red Hill and will continue for years to come. Lastly I would like to give a special thanks to John Trumbower who has gone well above his call of duty receiving my calls after hours. John has made the entire experience of buying a new vehicle pleasant ,as it should be.

Davemann19

Jan 28, 2012

I bought a new Mustang from Sands Ford of Red Hill 2 weeks ago. Order it back in December, and picked it up on the 13th of Jan. Tom was very helpful through everything. From ordering it, to going over everything when i pick up my car.

kevin.hoffmaster

Jan 21, 2012

When buying a used vehicle, I do not like haggling over trade in values and the final purchase price of a used vehicle. Nick made the whole process enjoyable with his "no pressure" selling technique. Nick allowed me to inspect and test drive the vehicle and was able to answer all the questions that I had asked. The trade in value for my Ford F-150 and the final purchase price for the Ford F-350 was agreed upon in a short amount of time. I have had other experiences where it took over 2 hours. The next day, I secured financing and the truck was ready to go once I arrived at the dealership to process the paper work. Overall, this was an excellent car buying experience. I will definitely look to this dealership for future business.

bsm1274

Jan 9, 2012

I went to Sands Ford of Red Hill to buy a new Fusion and everyone I spoke with was extremely friendly and helpful. I never felt pressured or rushed during my test drives and paperwork. I highly recommend this dealership to anyone looking to buy a new or used car. The employees were very knowledgeable and kind!

Derik

Jan 2, 2012

I was just at the Sands Ford of Red Hill to look at an Acura RSX Type-S. Upon arriving Ryan, our "salesmen" asked if we were to finance or pay cash. No greeting or anything. After stating cash he directly asked how old I was. I told him I was 17. We walked to car and I asked him if he would open the hood. He could not manage to get the hood open. My mother simply stated that we should have brought my father to open the hood and in reply Ryan said "I'd much prefer you came back with your father," greatly offending my mother. He gave up on trying to open the hood and said I would not be able to drive the car myself. I said I'm not going to buy a car I cannot drive. So he said he would ask his manager. We all got into the car to drive to the main building. With Ryan driving he said "Yeah man, I'm young too. I'm into Hondas and fast cars." Offending me onto of my mother. We pulled into the main building parking lot and he went inside to talk to his manager. After a few minutes he came back out and said "No you cannot drive, our insurance would not over it." I said "I'm sorry then I do not want to purchase" and he arrogantly replied "Sorry it's the law, man." Very unprofessional and arrogant salesman. Do not recommend Ryan at all. Will not be shopping at Sands ford, nor will I recommend it.

derik123derik123

Jan 2, 2012

I was just at the Sands Ford of Red Hill to look at an Acura RSX Type-S. Upon arriving Ryan, our "salesmen" asked if we were to finance or pay cash. No greeting or anything. After stating cash he directly asked how old I was. I told him I was 17. We walked to car and I asked him if he would open the hood. He could not manage to get the hood open. My mother simply stated that we should have brought my father to open the hood and in reply Ryan said "I'd much prefer you came back with your father," greatly offending my mother. He gave up on trying to open the hood and said I would not be able to drive the car myself. I said I'm not going to buy a car I cannot drive. So he said he would ask his manager. We all got into the car to drive to the main building. With Ryan driving he said "Yeah man, I'm young too. I'm into Hondas and fast cars." Offending me onto of my mother.We pulled into the main building parking lot and he went inside to talk to his manager.After a few minutes he came back out and said "No you cannot drive, our insurance would not over it." I said "I'm sorry then I do not want to purchase" and he arrogantly replied "Sorry it's the law, man."Very unprofessional and arrogant salesman. Do not recommend Ryan at all. Will not be shopping at Sands ford, nor will I recommend it.

TLatz

Dec 21, 2011

The employees of Sands of red hill are unbeatable. They do not pressure you; they are personable, knowledgeable, and extremely helpful. I was looking to get a new F-150 or as close to new as I could. I am a first time buyer and I can say that Tom was patience and very helpful. In less than two hours (including a test drive) everything was approved and ready to be signed. I felt that the price was a little too high and Tom said that he and Bob would work on it. Less than 24 hours later, Bob really went to bat for me, he called and blew me away with a much better deal. The next day Joe helped explain all of my questions and concerns, was able to relate, and give me great advice. These guy and gals really do everything they can for you. I am impressed and more than satisfied. I will always recommend them, and look forward to doing business with them again in the future.

aramb

Sep 19, 2011

Josh Sands and his associate, Joel worked very hard to make us a good deal on our new vehicle. This is the second vehicle we have purchased from Sands Ford of Redhill and were very pleased with the overall experience. They are great people to work with.

rjlogemann

Sep 19, 2011

I have nothing but great things to say about Sands Ford of Red Hill. We have been taking our car there for several years of outstanding service. When it came time to purchase a new car, Sands helped us find what we wanted, gave us a great price, one of the most professional and pleasant car dealerships I have ever worked with.

ldampman

Sep 15, 2011

We went to several Ford dealers to view different models for the F150. Sands had an excellent inventory of automobiles. The salesman we had even stayed late because of the hours I worked. The finance man was extremely helpful, in finding us the best loans during this horrible recession. He explained all the paper work thoroughly. We ending up walking out with two new cars. F150 XLT and a Fusion SE. We are so enjoying all the new features of these 2012 automobiles. We traded a 2000 and a 2003 vehicles.

kelzec

Aug 30, 2011

I bought a 2006 Corvette Z06 ($40,000.00) from this dealership. Immediately after driving off the lot I heard a noise coming from the transmission/clutch but since I wasn't familiar with the car I wasn't sure if this noise was standard. I drove it for a few days and the noise became worse. I brought it to my mechanic friend and he informed me it was a clutch noise and to bring it back to the dealership since it made this noise from day one. So I did. I took the service manager for a ride to confirm the noise..., which he did. He told me that if they could not figure it out then they would send it to the Chevy dealership for repair. Two days later I got a call stating that the part is not covered and the repair would cost me the entire #1500.00 out of pocket (Even though I explained to them that the noise was there since I bought the car and continued to get worse). When I told them how disatisfied I was with their customer service they insulted me by telling me that the best they could do was give me a 20% discount off the repair cost and that they would not do any more. Then they accused me of abusing the car even though I had evidence showing that the previous owner had put racing parts in it (which I found out after complete inspection when I brought it home) They either did not inspect this car before selling it me OR they knew this car was abused and still sold it to me anyway. I warn all not to buy a car from this dealership. The minute you drive off the lot with one of their cars they could care less about YOU or the vehicle you just purchased. They DO NOT stand behind their cars!

chris twisler

Aug 21, 2011

This experience has been the most pleasant purchase I have made in a long time. There is definitly something to be said about "small town feel". Dealing with Perry and Joe was more like dealing with a couple friends than stuffy car dealer people. I couldnt be happier with my "new" used truck. I would definitly check with Sands Ford before looking elsewhere when I make my next vehicle purchase.....and i live over an hour away.

Mehn

Aug 3, 2011

Great place to purchase a new or used vehicle. I traveled 2 hours to purchase a vehicle here and was very pleased with the way that Tom and Joe were able to help me out. Very friendly atmosphere and the prices are great!

geryz1

Jul 14, 2011

i submitted a request for pricing from 8-9 dealerships when I "built" my Focus on the Ford site. Sands Ford of Red Hill was the only dealer to provide a price quote below MSRP. They answered all my questions, kept me apprised of where we were in the delivery of the car and provided a pleasant delivery experience. They also followed up with a call three days after delivery asking if everything was OK and did I have any questions. I would highly recommend them.Sands Ford was highly recommended to me by other people I know.

taurus56

Jul 6, 2011

Tom was very helpfull in my new car experince. All where very professional. I was not pressured into anything.I will recommend Sands Ford to others.

jade97

Jun 16, 2011

I had such a positive sales experience in April 2011, I purchased another new vehicle from Tom at Sands Ford of Red Hill in June 2011.