Saratoga Honda reviews

Markm123

Mar 27, 2016

Recently purchased a Honda Pilot. From the time we entered the dealership to the point of delivery, the staff Bob LaPointe in particular were very knowledgable. They found me a great finance rate and were helpful in finding me the exact vehicle we wanted. I would recommend them to anyone looking for a Honda.

Mary C

Mar 19, 2016

Saratoga Honda and Lindsay Karlin are the best been dealing with both sense 2001. Great experience every time and great servicing.

Mike Lombardo

Mar 5, 2016

Hello, We recently purchased a 2013 Honda CRV and were exceptionally happy with our salesman Jamie and Bob La Pointe one of the business managers. We all know how stressful buying a new car can be. These gentleman (without being the typical pushy salespeople), were very helpful through the whole process of buying our new car. We especially liked that Bob went out of his way to print us an owners manual for the CRV the minute he found out the car did not have one. He also helped set up the Bluetooth and answered questions without ever making us feel we were a bother. We highly recommend Saratoga Honda. Mike and Suzanne Lombardo

Ali

Feb 17, 2016

I drove 3 hours to pick up my new honda civic si and Bill Arpey, Dennis and Rob were so amazing and made the entire trip and experience worth while. They are a very helpful and made me extremely comfortable traveling such a long distance without even seeing the car in person!

Bill G.

Jan 20, 2016

I would like to thank Dan, Vince, and Tony for making my experience of getting a Beautiful Honda CRV so enjoyable and stress free. I couldn't have been in better hands!!!!

HondaFanForLife

Jan 15, 2016

I bought my first Honda in Saratoga in 1988, leased my 2nd in 2011 and bought it in 2014 for my son, and purchased a 2010 Accord in 2015. High quality cars from a top notch dealership. I have referred several friends to Saratoga Honda and they have bought cars and were also very satisfied. Excellent service and comfortable waiting area.

Suzanne & Tim

Jan 2, 2016

We just bought our second Honda from Lindsay Karlin. We specifically asked to work with him, since we remembered how honest and easygoing he was to work with when we bought our Pilot many years ago. This time we bought a Honda CRV, and were equally pleased with Lindsay's knowledge, dedication, and relaxed demeanor. I hope he doesn't plan to retire anytime soon, as we'll be back to buy another Honda from Lindsay in about 10 years! Honda is lucky to have him on board.

Mikesis42

Dec 27, 2015

I dealt with Lindsay, and he made things so simple. If you're in the market for car, ask for Lindsay at Saratoga Honda, he's great!

lcancer5

Dec 15, 2015

I had one of the best experience with This Dealership. I would recommend you to buy a new or used vehicle from here.. Speaking to Mina at the first step to meeting Vincent Oginski sales Consultant. Whom both made me feel at home. I told Mina what I wanted and then once I arrived car was there for me to drive! Brought car about an hour later! Once again I want to thank all of the staff there for there service to me!!

Mia K. True

Nov 24, 2015

I am thinking about buying a new vehicle. So I just began shopping around. When I went to Saratoga Honda I was greeted by Laurie Todd. When she started talking to me, she made me feel comfortable right away. I think she's very knowledgeable and informative and actually cares about helping the customers find a vehicle that fits their needs practically & financially. I appreciated the time she took to explain things to me. That really helps, especially when you don't have someone with you who knows about cars. She made it an enjoyable visit!

vonnie

Nov 18, 2015

Lorii Todd made buying a new car less stressful. Her professional and personal approach was exceptional! If any family or friends are looking for a car, I will be sure to refer to Saratoga Honda.

Jim DeVoe.

Nov 15, 2015

Great customer service by Laurie Todd. Pleasure to work with. Went to dealership just because she is a sales person there. Answered all our questions and is a very friendly sincere person.

CC

Nov 11, 2015

My husband and I came in to see what options were available. We were greeted by Lori who was so nice as well as helpful. We left having all the information we needed and look forward to buying a Honda in the new year

Linda Glashan

Nov 11, 2015

Concerning Lori Todd I want you to know you have an exceptional employee. Lori will be an asset to your organization. She possesses a willingness to help, going that extra mile and is proffessional and courteous. Congratulations. Linda Glashan

Laurie

Nov 10, 2015

If you want professional, courteous and friendly service...then I highly recommend you ask for Lori Todd at Saratoga Honda. She makes the buying experience an absolute pleasure by eliminating the stress and confusion in choosing the vehicle right for you, taking a sincere interest in each of her customers individual circumstances and needs, while finding an affordable fit.

Ron

Nov 10, 2015

I had the opportunity to talk To Laurie about a new Pilot. Very energetic without being too aggressive. She has really helped me with my decision to choose a Pilot in the coming months..

Joe Spreitzer

Nov 2, 2015

As always, working with Lindsay Karlin was a great experience. My family and I have been buying Honda's from him for years. We hope that he's not planning to retire any time soon. :-)

Monariza A.

Oct 20, 2015

Buying a car made easy. I went in for an oil change and Bob Lapointe showed me a newer model and they gave me a good deal and went home with a new car. And it was a holiday too. Just like that.

Alex F

Oct 10, 2015

Absolutely Satisfied. My salesman Lindsay Karlin made my recent CRV Lease so far the best deal I ever had. Thank you Lindsay, Katie and the rest of the Saratoga Honda Team by providing me the best personalized service that is truly "World Class". More power to you guys.

Patricia

Oct 6, 2015

With the help of Vince, Nick and Rob, I had the easiest and actually fun car buying experience from Saratoga Honda. Not the usual sales pressure you find at other dealerships, just a helpful and honest, qualified team of professionals. Thank you so much.

DBR

Oct 3, 2015

An overall smooth and satisfying transaction. Bought a 2014 Odyssey and the vehicle looks to be in outstanding shape. Entire staff was extremely courteous and upbeat . Haliegh on the phone was a delight to speak with. Bill "Wrecker" Roberts was very helpful, patient and accommodating, as was Tony from finance. would not hesitate to recomend or you this group again. Thanks again gang !

DBR

Oct 3, 2015

This transaction could not have gone any easier. Let the staff know what I was looking for, drove out with vehicle the next day ! the entire staff we encountered were genuinely courteous and positvie. Haliegh on the phone was a delight to speak with. Dealt with Bill "Wrecker" Roberts and just can't say enough good things about that guy. Thanks Wrecker ! Tony from finance was equally helpful, patient and professional. Purchased a 2014 Odyssey and the vehicle seems impeccable. Here's to hoping Honda's reputation continues. Will definitely use this group again down the road.

A Dickson

Aug 21, 2015

Sam McWain was very helpful and listened to what I wanted. The manager made the deal happen. Hopefully we can do this again in the future! Very nice people!!

Jim

Aug 2, 2015

I had been using the service center at Saratoga Honda for a few years for my wife's Civic. Gradually I started noticing a decline in service between the different departments. Recently I had a couple of issues between overpaying for service and then more recently an issue with an unwillingness to repair an issue. I had an issue with my wife's car starting when car had sat idle for a couple of days, most notably on weekends. At first inspection the issue sounded like a battery issue, either a parasitic load or just a bad battery. Honda recommended a charging system test which to me seemed an appropriate approach. On the way to the service appointment the car barely started up to the point where I was close to calling AAA. The charging system test found no issue. We were hoping it was an isolated issue but it kept happening again and again. This time knowing the need to eliminate the battery upon having another starting issue I took my voltmeter out and read the battery. The meter read full charge. Now with information in hand we were able to schedule another appointment to have the issue serviced since its not the battery. This is where it went pretty terrible. I took time off from work due to limited availability of appointments and the fact that we couldn't be without a car. When I showed up the service desk with the information I had in hand couldn't do ANYTHING, which calls into question why they even scheduled an appointment in the first place. I explained it multiple times how it was a newer battery and the results of taking my meter out. Honda couldn't do anything but ask me to leave the car there for a couple of days and see if it happens again. I thought this was pretty disrespectful after the passed battery test and the confirmation through the failure and then check with my voltmeter. I'm sorry but I left my job to drop the car off I can't leave my car there for another two days on a fool's errand just because the service department can't think beyond the battery. I ended up just leaving, it was like talking to a wall. I guess I shouldn't have been surprised with the declining performance, its a shame there isn't another Honda dealer in reasonable driving distance.

jg1

Jul 30, 2015

I decided to do business with Saratoga Honda after reading all the great reviews. I Purchased a used car with only 50k. The day after I took it home the transmission made a horrible grinding noise on startup. I expressed my concerns and at first they were very helpful until I brought the car in. They wasted my time with visits where they did nothing to remedy the problem because they didn't know how to. Instead of them taking it to Mitsubishi to have it fixed they put it back on me. The best part is they refused to cover it under the Lemon law and it is now currently in the hands of my attorney and I have had no car to drive for 6 months because you guessed it, the transmission has now failed. This was the concern I expressed to the dealer when the issue first occurred. To make this even better, I have documented service records from when the dealership owned the car in which they even stated that the transmission had shifting issues so they sent it to Mitsubishi once already!. DO NOT BUY FROM THESE SCAMMING IDIOTS.

jmh

Jul 1, 2015

I live about 40 minutes away and chose to do business with Saratoga Honda a little over a year ago based on all the positive reviews I found online. Purchasing my current Civic was smooth and painless (well, as painless as going from a fully paid for car to a financed one can be) - had I wanted to, I could have finalized the deal and driven the car home on the first day. What's even more important is my experience with their service department - often a deal-breaker for dealerships. I've been in three times for routine work, and everything has been smooth and quick. I've never been there for more than an hour, and I've never had a problem with any of the work they've done... I can't say that about most of the other facilities that have worked on my cars over the years. Bottom line for me - I recommend Saratoga Honda enthusiastically and will continue to make the drive up there for the excellent service they provide.

john

Jun 23, 2015

Had an issue with the brakes on my 2011 crv which I purchased a year ago .At first I was told that the problem was not covered under warranty.After speaking with the General sales Manager,Dan Furman, he was more than helpful and offered to defray some of the cost of the repair He was very professional and courteous as was the lady at the service desk, Heather.Over all 5 stars.John

valerie

Jan 1, 2015

Was forced to purchase a new car quickly after totaling my old one. Lindsay was very patient and helpful during this stressful situation. I am happy with my new Civic, and definitely recommend this dealership.

jjtenordrummer

Oct 25, 2014

A representatiive of the dealership called on Friday to confirm our appointment to see a specific vehicle. After a three and half hour drive, one way, we arrived to find there was NO vehicle. More importantly, the vehicle was likely not on the lot when the representative called to confirm our appointment to see it. In addition, the salesman, Bill, that we had an appointment with never ended up helping us. He was too busy with other customers, despite our scheduled appointment. The salesman that got 'stuck' with us, Mike, did try to get us in another car and was polite, friendly, and knowledgeable. However, the bottom line, he couldn't offer the same deal on another vehicle on the lot that was the same make, model, and year, to make the situation 'right'. This experience makes us think we need to look at another auto manufacturer other than Honda--very, very disappointed. .

Meghan

Aug 30, 2014

Our salesperson Adam was extremely knowledgable and so nice! It was a great experience I definitely recommend Saratoga Honda they were awesome! I tried to give 5 stars for everything but the web-site wouldn't let me??!!

Maggie

Jul 23, 2014

I just purchased a 2014 honda civic, and Saratoga Honda made everything so simple and easy for me. Everyone I talked to at the dealership was nothing but helpful, and explained everything to me, so that there were no surprises. I will go back to Saratoga Honda again, and I recommend this dealership to people who are looking for a honda or even just a car.

pastorsteve616

Jun 2, 2014

As used car buyers, we have sometimes been made to feel at other dealerships like we are second-rate customers. At Saratoga Honda, we felt like we were just as important to them as any new car buyer. Our salesperson, Marat, took the time we needed and went out of his way to make things work for us, even going to our previous lender to retrieve a copy of the lien release from our trade-in. The business manager, Brie, got us an even better finance rate than we had obtained from our credit union. We are very pleased, and will be back.

catebrizzell

May 29, 2014

This was our first Honda, and our first purchase from Saratoga Honda and Dan Lanoir. Got a used 2010 Odyssey EX-L. Not only did we get a great price, but the car was detailed beautifully. Kevin Collins arranged for financing that beat our credit union (hard to do). Given our great experience so far, we'd even consider using Saratoga Honda for servicing (normally we avoid dealerships). Would definitely recommend, and will definitely go back in the future!

dmurphy10

May 26, 2014

We just bought our seventh Honda from Lindsay Karlin and as always, service, value and accomodations were exemplary!We keep coming back for a reason because we trust them to always deal honestly

dkomar

May 17, 2014

I purchased a Honda CRV last week at Saratoga Honda, it was a very pleasant experience and I walked away feeling very pleased with the service. Bill Arpey is a great guy and Every step of the purchase was efficient and organized. Vehicle was ready on time, paperwork was quick and I love my car. Nice job Bill and Saratoga Honda!!

daniellemilano

May 14, 2014

I recently purchased a 2014 Honda civic oliver in the sales department at Saratoga Honda did a great job putting together everything that needed to be done to finalize my purchase and was very flexible with my schedule of picking up my new vehicle and they also gave a fair price for my trade in

StaveDiD

May 9, 2014

I live 30 miles away, and have gone to Saratoga Honda for my last 3 cars. It is always like going to see friends because you just have such a great time.We have had 4 cars through Lindsay and loo forward to many more years of getting our Honda;s through Saratoga.

123interplanet

May 2, 2014

We are a two car family. We purchase a new vehicle every 4 years. Have always had good luck w/ performance of a Honda. Passed one of our Honda's onto our college age daughter with 120,000 miles on it and she still got several more years out of it. 4 yrs. ago upgraded to an Accord and liked the easy handling factor despite being bigger than the Civic. This year bought the CRV. Wanted to get higher up and get something with all wheel drive b/c of this past winter being as it was. So far really enjoying it's handling. Lindsay remembered us and our needs.Always get good service as well.

John C.

May 1, 2014

After receiving a phone call regarding my internet inquiry an appointment was set up for the next day at 10 AM. Upon arriving at the dealership after driving 30 miles to view this car I was informed that the sales person I was supposed to see was off that day. I thought ok I'll have a look at the car. The car was sold. Given the short time of less than one day between the phone call and the appointment I thought this was more than a coincidence that this happened. I did happen to speak with the manager, Mark David who was very nice but some one working for them is trying to sabotage their customer's experience.

doneb4x4

May 1, 2014

The sale of my new CRV went very smoothly... The combination of good Service along with the Sales Dept.is what did the deal. I can't say enough about Heather, Wayne, and Jeff in the Service Dept. They aretotally professional and always helpful when I come in. Our family and extended family has purchased over 9 autosfrom Saratoga since 2004. Mark David is the Sales Manager's - Sales Manager. I went to him directly due to some former cliches andhe took me on and handled my sale with the professionalism of Master sales person and made sure the deliverywas completed to the extent of my satisfaction...Great Job Everybody!!Don WilsonClifton Park, NY 12065

Mimimaine

Apr 30, 2014

We were 100 percent pleased with Bill Arpey and manager Marc and Tom who also helped us. We didn't haggle, We told what we wanted and they accommodated us with very knowledgeable answers and then made sure we were comfortable with all the aspects of the car. We previously had a 2009 Honda CRV. Love the 2024 much better, smoother ride.

SCanell

Apr 29, 2014

This is the fourth Honda I've owned. Three of the Honda's were purchased at Saratoga Honda. The professionalism, courtesy and knowledge of product keeps me coming back. I've dealt with Bill Arpey several times and will again seek his advice for my next purchase.

boshonda

Apr 27, 2014

This is our fifth car purchased or leased from Saratoga Honda and our 2nd time working with Lindsey Karlin. Once again Lindsey was awesome to work with.... WE got the exact car that we wanted at a great lease price and an excellent trade in. The entire process took only 2 phone calls and 2 hrs. for test drives and paperwork (most of which was already taken care of). Lindsey even program our phone to work w/ the Bluetooth. Saratoga Honda also has a great service department.

TheGPProfessional

Apr 22, 2014

I was looking for vehicle with high gas mileage and good quality. After explaining what I wanted to the salesperson, Ric Jesmain, he offered options and I choose the Honda Civic Sedan. My needs were simple and he did not try to oversell. I had made it very clear what I wanted. After this Ric went to work getting all the financial paperwork in order and within 48 hours I was on my way. Saratoga Honda has a clean, professional looking showroom. I would recommend them to anyone looking for a new automobile.

Jerry A.

Apr 21, 2014

Thank you very much for your service. Saratoga Honda has a great reputation.

TC

Apr 21, 2014

I am ALWAYS satisfied. Saratoga Honda is convenient to me, is always friendly and accommodating, and I never even mind waiting for my car. Everyone at this dealership is friendly and always very considerate. Thank you.

PO

Apr 18, 2014

I was amazed at how quickly the service on my car was completed. I was told that it would take one hour, and it took exactly that amount of time. In addition to the service, a protruding part of my front bumper was also set in place temporarily. It will be fine until I can get the car to the body shop next week. I appreciate this added service that made it possible for me to get my car washed without worry about the bumper being damaged at the car wash. I thank all who worked on my car for the prompt and thorough job that was done.

Jonas W.

Mar 24, 2014

Very easy, pleasant and I would recommend shopping here for my friends and family.

James R.

Mar 22, 2014

Very friendly and fast. Will be buying from this dealership.

Kathleen O.

Mar 22, 2014

Excellent service from Dave Winnie on down to sales staff.

abbydog

Mar 22, 2014

I just bought my second Honda Pilot this one a 2014 from Saratoga Honda, Tom Underwood who was my salesman I found to be friendly, genuine, and honest. I don't like the price of any new car so I can be a tough customer, but he always kept a smile and did everything he could to get me what i wanted. The entire staff is very friendly and easy to work with. I would recommend Tom to anyone looking to buy a new Honda.

Maria F.

Mar 21, 2014

Normally, people write to make a complaint. But today, this is not the case... Thank you to SH for the excellent service today. A very special "Thank you!" to Heather who assisted me today. She not only was kind but took the time to show me a few things on the car I had questions on even after I read the manual for the "how tos". She is an asset to your team! And, of course, a "thank you" to the mechanic who serviced the car. From an appreciative customer.

pdsweenz

Mar 19, 2014

Just bought a 2014 CRV. Tom and Dan were fantastic; thoughtful, warm and very knowledgeable. I never felt pressured but, just as importantly, never felt undervalued as a potential customer either. If you are in the market for a Honda, you cannot go wrong talking with this team.

DD

Mar 18, 2014

I appreciate this email as a new customer! Your service department fit me in today, Gus took great customer care with me & my car was ready 2 hrs ahead of time! You've got my business (and I'm a tough customer with high standards!)

GMH

Mar 18, 2014

As always, I have found the service staff at Saratoga Honda to be excellent. I am known by name. All of my concerns are taken seriously. If an unexpected problem arises during servicing, as did in this visit, Gus contacted me to talk over all the options going forward and he gave me some time to consider my choices. I will always buy a Honda because of its quality and, even more important, because of the service I am afforded after the sale

LT

Mar 18, 2014

You guys deserve all the praise and recognition you can get. There is so much negativity and obstructionism in the world (esp the world of broken cars) and somehow you guys are the antithesis of that. In my experience, having a Honda means you don't need to spend a whole lot of time at the dealership bc the cars run so well and for so long (my Civic has 174,000 miles and is going strong), but the few times I have been at your place I have been so impressed with everything "from soup to nuts." Everyone is helpful (friendly, crisp, organized), the waiting area is comfortable, the evening and weekend hours are great for working customers and you all communicate really well. Here's an example of the good vibe and team feel your place gives off: someone from the Parts department (I think?) happened to be walking past the waiting area when a customer couldn't figure out the warm drink machine. Your Parts person noticed immediately and stepped right in to help. I'm sure it wasn't part of her job, yet she stepped up and was so genuinely helpful. That kind of thing is pretty remarkable if you ask me. Thank you all for keeping it real.

Maribeth R.

Mar 15, 2014

Great buying experience. Lindsay made everything so easy. Dave Elwell was great to work with also. Will definitely let other people to come here.

cunnin

Mar 15, 2014

We have purchased and leased cars from this dealership before, dealing with both Mark David and Lindsey Karlin, and could not recommended them both, more highly. They listen to our needs, concerns, answer all our questions and encouraged us to contact them at any time in the future with any questions we might have. In addition, when in servicing on the new navigation system in our CR-V, Lindsey went above and beyond to help me with my new iphone, besides programming it to the car.We recommended Saratoga Honda to everyone and would not consider going anywhere else to purchase or lease a Honda.

Dr. Pat

Mar 14, 2014

Tom and Dan L are outstanding! Tom Underwood and Dan helped us out with leasing cars for our school district. Their professionalism is what brought me here for this car.

Claudio D.

Mar 13, 2014

Great service, friendly. Always recommend to friends and family.

Rockmore29

Mar 13, 2014

I hate car shopping! I would rather clean public bathrooms.After my experience at Saratoga Honda, I could not be happier. I did not get a run around. The owner Marc David was very patient. He gave me all the information I needed to make my decision. I would need more time to tell you how well the whole experience went.Not once did my palms get sweaty!My car experiences in the past were "I KNOW I'M GOING TO GET SCREWED. I JUST HOPE THAT I GET SCREWED A LITTLE".I'm even thinking about getting a second car from them. So far so good.

Kathy L.

Mar 10, 2014

Oliver Aldrich did a great job. He was very helpful.

Bob P.

Mar 4, 2014

Very good!!! Never bought a car in one day before.

Cheyenne B.

Mar 4, 2014

I had a wonderful experience. Everyone was helpful.

EllenRoach

Mar 3, 2014

Saratoga Honda made it easy and enjoyable to buy a car. I negotiated an excellent price on a 2013 Civic online and came in last week to look over the car and sign the paperwork. The salespeople were friendly and not pushy. They handled all the paperwork, insurance, etc. and my car was ready to pick up in less than 24 hours. Would gladly do business with them again!

Ellen R.

Mar 1, 2014

Excellent! Easy to do business with and very competitive on price. No hassles, great service.

Sean B.

Mar 1, 2014

Excellent, 4 Hondas from Saratoga Honda in extended family.

Andy S.

Feb 28, 2014

Excellent sales staff, friendly atmosphere, and no hassle.

Ray B.

Feb 27, 2014

When arriving for service, were you greeted promptly? Yes Was your vehicle ready by the original time promised? Yes Overall, how satisfied were you with your Service Consultant? 5 Were all of your service concerns corrected on this service visit? Yes Based on this service visit, overall, how satisfied are you with Saratoga Honda? 5 Saratoga Honda is the best.

Mike L.

Feb 25, 2014

Fast they got the job done without any hassles A+ thanks!

Richard

Feb 25, 2014

I've been purchasing cars for over 40 years and have had everything from Ford's to Cadillac's to Toyota's and so on. The new Accord I purchased from Saratoga Honda was the best experience I've ever had at a dealership. Tony Romaine was courteous, professional and went out of his way to make me feel comfortable and confident in my buying decision. It was a refreshing change from recent experiences elsewhere. The Accord has been great and I'm glad I purchased my first ever Honda!

Robert and Cynthia H.

Feb 21, 2014

George in Service is great to work with.George always breaks down what work needs to be completed and after - our service bill and makes sure we understand everything about the work that was performed.George is an asset to Saratoga Honda. Thank You.

Monica P.

Feb 20, 2014

Always great! From the day we leased the very first time to now, our experience has always been the best.

Kevin B.

Feb 19, 2014

I've always been treated well and it's a pleasure doing business with courteous people.

Jacqueline F.

Feb 18, 2014

We scheduled an appointment to have a LOF and to have the two front tires resealed to prevent further leaks. All done to our satisfaction. What truly pleased me was that the technician was paying close attention and noticed that the left front sway bar link was broken. Naturally we gave our approval to have the necessary repair done. Nice to know that when I get in my car, I am safe. Thanks very much.

carman48

Feb 18, 2014

This was our third Honda we have purchased from Saratoga Honda. They have a Great sales and support staff. They make it easy with no hassles. We have always recommended them to friends. We will keep on using them in the future.

Janet A.

Feb 17, 2014

Awesome experience! Been a customer for many years- Bill Roberts and Dave Elwell top notch!!

Joan M.

Feb 17, 2014

Very good - very friendly - very cooperative. Joan M.

Linda D.

Feb 17, 2014

The service was prompt and as promised. All items were thoroughly explained along with the pricing. Waiting area was clean & comfortable. A very positive experience for me.

Marc K.

Feb 17, 2014

Excellent experience with Tony Romaine! Returning customer

Matt & Barb M

Feb 15, 2014

Always a pleasure to do business with Lindsay Karlin. This is the 7th or 8th car purchased from him. Knows how to treat his customers. Good job Dave Elwell. Quick and painless. Matt and Barb Moore

Gordie and Letty C.

Feb 14, 2014

Service department is always very friendly and efficient. Very satisfied.

Diane C.

Feb 13, 2014

I think so highly of the service department there and that's why I keep coming back. I have now leased 5 Civics from you and thinking now of moving up to an Accord for my next vehicle which will be in Dec. of 2015. Your salespeople are fabulous as well.

Joe Miranda Jr.

Feb 13, 2014

Very Good! Erick my salesman was very polite, the business manager David was very thorough and professional. Overall experience rating 10 on a scale of 1-10.

Mary Beth

Feb 13, 2014

Thank you for the great service. It was a pleasure....

Bill R.

Feb 11, 2014

Our experience with the dealership and all associates has always been excellent and all employees have been very courteous and knowledgeable. It is a pleasure doing business with you.

kia_83_2000

Feb 10, 2014

I was very nervous to buy my first car..I was so afraid of being treated like a "walking check "or just a number...But, that was certainly not the case at Saratoga Honda. My sales guy was Bill Arpey and I could not have asked for a better guy. All of the employees at this place were so friendly and nice. They went out of their way to explain everything to us and never laughed at any of our questions. They were all so effiecient and fast. I was able to drive the car in the morning and drove it home by lunch time!!! Amazing...will definetly recomment them to my friends and will be back there for my next car...a wonderful experience.

Tmbs40

Feb 9, 2014

This dealership by far, also has the best service department that I have dealt with. This is my 4th car from them and plan on buying a new honda pilot soon!

lpeters779

Feb 8, 2014

Working with Casey Zywot at Saratoga Honda was a breeze!! He was very informative, patient and easy going. I love my new 2014 Honda CRV!

Robert M.

Feb 6, 2014

We've been with you for 14 years because of the great service.

XS

Feb 6, 2014

Jerry went above and beyond to make sure that I understood my service and was very accommodating, flexible and nice to me. He made me feel like my business mattered. I have been treated consistently well by everyone I interact with in service. Prompt return of phone calls, and thorough answers to all my questions. I also appreciated that I got to talk to the person who actually worked on my car because I am old school and that matters to me. I am a teacher and I give Jerry, Tony and team an A+.

Steve T.

Feb 5, 2014

Had my CRV serviced yesterday NYS Insp. & B1 service. My experience could not have been better. Wayne greeted me, wrote job ticket and explained each item & charges. I waited during service, enjoyed a cup of coffee, read morning paper & was cordially greeted and spoken with by each person who was also starting their day. I'm happy. Thank you

Kay O.

Feb 4, 2014

Before I even bought my Honda at Saratoga Honda, I heard through the grapevine how wonderful their Service Department was. Now that I have experienced the professional, efficient, thorough and friendly treatment that I and my car have received over these past four years, I am happy to recommend Saratoga Honda to my friends and neighbors.

Ashley S.

Feb 3, 2014

When arriving for service, were you greeted promptly? Yes Was your vehicle ready by the original time promised? Yes Overall, how satisfied were you with your Service Consultant? 5 Were all of your service concerns corrected on this service visit? Yes Based on this service visit, overall, how satisfied are you with Saratoga Honda? 5 Comments: They're awesome!

Priscilla H.

Feb 3, 2014

Once again my experience at Saratoga Honda was exceptional. Geoff Perreault was the associate that greeted me. I drove in with no appointment cause my tire was really low and almost flat. Not knowing what to do I drove directly to Honda. I was thankful that they were able to help me out by looking and fixing the problem. I did have to wait a little but that was understandable cause I had no appointment. I totally did not mind. Geoff came out and kept me posted on the whole service and what they were doing. Again I say, give that guy a raise or gift card. He is #1 in Customer Service. You have a wonderful employee there. Thank you Saratoga Honda...For helping me out.

Patricia F.

Jan 27, 2014

I asked to purchase winter floor mats while my car was having an oil change. Not only were they offered to me while I was waiting, but it turned out someone in the service department installed them and then put my old carpet ones in a plastic bag and placed them in my trunk. WOW! what service! Everyone went above and beyond! Thanks.

JWMSR

Jan 23, 2014

We have never been disappointed at Saratoga Honda. Incredible attention to detail. They make purchasing a new car a pleasure.

tetraultm

Jan 22, 2014

Always friendly, knowledgeable, and honest to deal with. Great experience all around. Have purchased many cars from Saratoga Honda and would recommend them to anyone looking for great service.

WillHallam

Jan 22, 2014

For a great car-buying experience, I highly recommend Saratoga Honda. Their courteous and friendly professionals made my transaction smooth and efficient and I drove away a very satisfied customer.

Helena C.

Jan 20, 2014

As always, I was treated kindly, professionally. Thank you for all your concern and attention to my vehicle. Everyone was most kind and considerate in all my dealings. The service staff is exceptional in their attention to detail and thoughtfulness, in large and also in the "small" matters is much appreciated. They were quick to provide me with a rental, and accommodating to my special needs i.e. not being able to pick up car after dark.. Again, much appreciated, and my regards to Geoff and Gus and all who were so helpful. helena

Tom C.

Jan 16, 2014

Just one more example of the very, very consistent, courteous, comfortable and competent friendly and polite service of the maintenance staff and the mechs in the back. I couldn't be more pleased and the kind of service I get from Honda is why I switched to Honda 12 years ago. Thank you...Tom

JB

Jan 15, 2014

From our initial visit to picking up our new car, the whole experience was very pleasant. I would definitely recommend this dealership to my friends and family.

Joseph M

Jan 7, 2014

Always enjoy bringing our Honda's in there. Good service.

Scott M.

Jan 7, 2014

Since I became a customer of yours in 2001, I have always received excellent service from you. I am very impressed with this as in this day and age, most businesses have lost their customer service. You have not.

Shawn Banner

Jan 6, 2014

Mine was an emergency visit--you fit me in and even handled my as yet unscheduled tune-up within a few hours--I was anticipating a much longer wait. Jerry also kept me informed with regular updates on progress. As always, your service has been great---thanks! Shawn

Claire Murphy

Jan 2, 2014

I appreciate that the service advisors spent time with me to explain what they did and why, rather than just telling me it was fixed. Wayne even drew me a little diagram to help me understand what he was saying, and gave me advice for taking care of my vehicle in the future. It's a nice touch and makes me feel like more than just a checkbook. Thanks for taking me without an appointment and coming in under the quoted price. I'll definitely be coming back to Saratoga Honda next time I need my car serviced. Claire

Maryann Kowalsky

Jan 2, 2014

Saratoga Honda is the best. I have gone to other dealers before moving here and there is absolutely no comparison to the professional, thorough, and super service I receive with your service department. All of the people who work in this department deserve a pat on the back. Happy new year! Maryann Kowalsky

MRPC

Dec 29, 2013

I have been a customer of Saratoga Honda for over ten years. Geoff in service is the best customer service representative I have dealt with in any business! OUTSTANDING!

Margaret (Peggy) Lafond

Dec 28, 2013

Mark David and his staff make buying a new car an easy process. Give them your information and they will have all the paperwork ready for your signature. I went in on a Thursday morning and Bill Roberts had my new car ready for delivery Friday morning. And their coffee is good too.

Eileen H.

Dec 27, 2013

Thank you very much for your prompt attention to the problem with the batteries in my key fobs. My friend, Eve, who was the person that brought them into you for the replacement said that she was treated with professionalism and courtesy and was in and out in no time. That is what I appreciated most. Both work like new and I am very grateful. Happy Holidays! Eileen S. Heffner

Fiona

Dec 27, 2013

I am completely satisfied, as always. John, you have the very best service people. I love the feeling of security it gives me knowing that whatever happens to my car, I can always come over and ask for help if it's a minor thing, or if not, know that I will get it taken care of. I wish you all a wonderful holiday and a great New Year! Fiona

ProudHondaOwner

Dec 17, 2013

After researching for many weeks I decided to buy from Saratoga Honda because they had many options of the vehicle I was looking for. When I walked in the showroom I was immediately greeted with a smile and a salesman who was ready to help. He answered all of my questions and was quick and efficient. When sitting in with the finance department, the gentleman was kind, fast, and a good listener! Shortly after, I left with my new vehicle and got a great deal! It was the best car buying experience I've ever had!! I will only buy from Saratoga Honda.

nikki0678

Dec 16, 2013

amazing from beginning to end! Casey and Dave were fast getting me approved, friendly, and easy to contact if I needed anything at all! This is the absolute best dealership that I have ever dealt with. most importantly they were not pushy at all! I love my new car and I cant begin to say enough good things about these guys!

Katefaz

Dec 14, 2013

As a female I had been taken advantage of at car dealerships and paid too much for my vehicles. My friend, who had purchased vehicles at Saratoga Honda, brought me to meet his salesman Lindsey K. From the instant we arrived Lindsey was curtious and helpful. He let me take a test drive while the techs looked at my trade in. By the time I returned he had worked up some numbers that were more reasonable than I expected. It was such a good deal I was able to choose a three year loan rather than four or five. Kevin Collins, the business manager, met with me and was professional as well. I would highly recommend purchasing your next vehicle at Saratoga Honda. Be sure to ask for Lindsey, he's the best!!!!! Happy car hunting!

Hondaman

Dec 6, 2013

Having searched the internet for a specific used Honda I found two at Saratoga that I was interested in. I filled out the cars.com inquiry & received an E Mail shortly thereafter from a salesperson. We spoke on the phone at length about the vehicle and I made an offer. He came back an hour later with a counter offer that was higher then the advertised internet price! When I told him that his price was higher then the price advertised on the internet he claimed the internet price was a mistake. Mistakes like that should never happen in my opinion. I lost all confidence in the dealer at that point. I'll look elsewhere.

lfugaro

Dec 1, 2013

I have been leasing my car, my husband;s car and my sister has leased her car, from Saratoga Honda for the past 12 years. Prior to that we had gone to a different Honda dealer and having to deal with car salesmen was never a pleasant experience. .From the first time going to Saratoga Honda to the most recent exchange it has always been the same. A stress free experience, like visiting old friends who you can trust. I have never doubted the quotes given to me and know that they are always looking out for my best interest.

steph05

Dec 1, 2013

Dan and the staff at Saratoga Honda were wonderful. I got a great car for a reasonable price. I thought they were more than fair on the trade in value and they took care of all the details. When i told dan that i was interested in a used car, he immediately got the plates and didn't give me any bs about wanting to buy a new car. All in all this was a great experience.

seejur

Nov 30, 2013

got lowballed on the trade in ... left a bad taste in my mouth ... they come on nice and friendly but are no different than any other dealership ... I didn't have days and days and days to play games with them ... I wouldn't deal with them unless I had time to dicker back and forth over time ... really a bitter taste for saratoga honda ...

korch17

Nov 24, 2013

My experience with Lindsay Karlin was great. This was the second CR-V I purchased/leased from him. He is very customer service oriented and patient. It is no wonder he has all kinds of awards hanging in his office. Very well deserved. I will always be loyal to Saratoga Honda. Whenever I get the chance to recommend someone to these folks I will. Thanks.Sue K.Proud CR-V owner.

aaronforman39

Nov 19, 2013

What an awesome dealer! No hassle.. No lying to your face... Staff was awesome laid back and helpful. WAY BETTER THAN KEELER, LIA AND MOHAWK. STAY AWAY FROM THEM... THEY WILL LIE AND RIP YOU OFF. We went to all of them! Saratoga Honda is the only honda dealer in the area!

Jackolant9

Nov 18, 2013

I had a great experience with Bill Roberts. He was easy to work with and Saratoga Honda had the car I wanted! Made a deal in 10 minutes! Ralph, in parts, was easy to work with too. He had the accessories I wanted shipped in 1 day.

Msjan45123

Nov 18, 2013

Paul and Mark David were awesome. Pleasant, friendly and efficient. Wonderful experience. Will recommend to everyone I know. No more Lia Honda in Albany. Thanks guys!

beth

Nov 16, 2013

Only spoke over phone very helpful I am specific in what I want

marybeth1

Nov 11, 2013

I saw and test drove a Honda CRV that was recommended by Bill "Wrecker" Roberts. It was exactly what I was looking for.I bought the car and had financing information given to me immediately. I saw the car and agreed to purchase it on Saturday afternoon and finalized the purchase on Monday afternoon. I was very happy with the quality of the salesman's knowledge and response to my requests. The finance manager was wonderful with sharing the many options that I had for financing. Kevin worked with my bank of choice and secured the financing.I couldn't imagine a better experience on all levels.I would recommend Saratoga Honda to all of my friends and especially Bill Roberts, and Kevin Collins.I saw and was introduced to several other sales people who I know I would have enjoyed working with. What a great dealership!!!!!

e3441b

Nov 4, 2013

My relationship with Saratoga Honda began in December of 2007. I needed a reliable vehicle and decided on leasing. My daughter knew Thomas Underwood and knew that Saratoga Honda was a highly respected dealership.. She took me there In December and I leased a Honda CRV. Tom very efficiently took care of all the "work", (Registrations, notifying my insurance agent,registration, plates etc.) I signed my name and I was on my way with a brand new beautiful vehicle. Each time the "wrench" appeared on the dash I would call and was given an appointment date. I would sit in the waiting room and within a half hour I was on my way back home . The waiting area is well lit with a TV, magazines, a coffee machine, and a refrigerator with cold drinks.I believe there is a computer available , but I did not take advantage of that. In November of 2010 I returned my initial vehicle and leased another CRV. Again, Thomas Underwood took his time explaining all the options I had , was very patient, showed me vehicles and again I drove away totally satisfied. Last week, the lease on my 2011 CRV was over. I decided to purchase my vehicle this time. Again, Mr. Underwood explained all my options and worked through all the financial options and I selected the most appealing one for me. I now own a "Polished Metal" CRV. It is such a relief having someone take care of all the paper work. The CRV gives me such peace of mind knowing that if I receive a call to pick my grandsons up after school or if I have an invitation to visit my daughter and her family at their vacation home in Lake Placid...I know I can get there safely. Honda's reputation is excellent, but it is made even better when a dealership like Saratoga Honda is in existence. I appreciate being treated respectfully. I am totally repelled by "aggressive" salesmen. Fortunately, I have not encountered that type at Saratoga Honda.I have to travel about 40 miles to get to Saratoga Honda, but it is well worth the trip.

jdwornik

Nov 4, 2013

After 10+ vehicles I've purchased or leased from Saratoga Honda, I would highly recommend the dealership and especially working withthe GM Mark David. I refer all my friends to see Mark.

apomp

Oct 22, 2013

I've been a customer at Saratoga Honda for over 25yrs, can,t say enough about the overall experience with them.from the office staff to service and sales ,notably Lindsay Karlin..I highly recommend this store..

brendaromeo

Oct 13, 2013

Oliver and Kevin Collins were a great help to us this weekend. Purchased 2 cars - a civic and a CRV. We will definitely be back.

jenniferhaviland

Oct 8, 2013

Wonderful from beginning to end! This was about my 8th car purchased from Saratoga Honda and Lindsay Karlin. The experience once again was extremely positive and pleasant. Lindsay was on top of everything but most of all ,as a woman, I feel very confidant when working with Lindsay that he is treating me with respect and not treating me differently because I am a woman.

LindaSheridan

Sep 22, 2013

From the time I entered the showroom, through the inventory selection, financing, test drive and pickup, this dealership was super friendly and First Class. I have special needs in a vehicle ad they worked very hard to meet my needs. It was a pleasure to do business with them.

Debcan

Sep 18, 2013

Absolutely the BEST car buying experience ever! CASSEY ZYWOT was so very Knowledgeable, Pleasant, & Trustworthy! Thank you so muchCASSEY ZYWOT I LOVE my new HONDA!!!

dkelly56

Aug 28, 2013

Excellent people to deal with. Tremendous expierence. Everyone should have the great treatment my wife and I were given. Espically after just having a real bad experence with Della Honda of Queensbury, NY. I almost didn't even buy a Honda because of that experience.

goh34

Aug 24, 2013

we found casey to be knowledgeable about the crosstour we purchased. he was accessiblewhen we had questions .always pleasant we have always had a positive experience at the dealership . we have purchased cars before from this dealership and will most likely againin the future.

cahess26

Aug 21, 2013

It was a pleasant experience when purchasing our new Honda CRV from Saratoga Honda. Mark David was very interested in making sure that we got the vehicle we wanted at the price we wanted. He treated us fairly without pressure. When we picked up our car, Mark made sure that we were comfortable with all of the functions of the car and even set up the Bluetooth for our phone. We would certainly recommend Mark and Saratoga Honda to our family and friends.

EllieH

Aug 7, 2013

The whole staff was friendly, helpful and welcoming! Mark David was outstanding and professional and helped my buying experience to be easy. Bill Roberts was Great as was Pete in Finance! I love my new "pre-owned" Civic!

Cjdelph

Aug 2, 2013

We were treated so well, fast and professional no runaround or gimmicks just straight negotiation. Loved the experience. Thanks Saratoga Honda.Loyal customerCharles Delph

Carriescasertino

Aug 1, 2013

I went to Saratoga Honda after feeling I had not been treated as a valued customer at my local Honda dealership. I was disappointed, but I really loved the CRV that I had test driven. Saratoga Honda had a totally different feeling from the very first phone call I made to them. Kevin Collins in the finance department and my salesman, Paul Boucher, made the whole car-buying experience easy. They answered all of my questions- many of them over the phone- without making me feel like a bother. They got me the car I wanted, in the color I wanted, at the price I wanted. Kevin had all of my paperwork in order when I came to pick up my car, and Paul expertly showed me how all of my new gadgets worked. Saratoga Honda was well worth the 30 minute drive up the Northway.

SteveWinn

Jul 30, 2013

Everyone I met was very professional. Dan Stanton gave me a full written report on the car along with a current CarFax. There was no high pressure sales pitch and I feel that a I paid a fair price for the car. When I picked it up they made sure that I knew about some of the special functions that Honda has on their cars and they made sure that I knew all of the details of the warranty on the car. I am very pleased.

Rlofink

Jul 25, 2013

Great experience!!!! I would highly recommend this dealership. I have purchased 3 car from Bill. The entire staff from sales to service is wonderful to work with.

tevis1

Jul 21, 2013

Thanks to Paul Boucher and Kevin Collins, I am now happily driving my second leased Honda. The guys are friendly, efficient and provide excellent customer service. I went in to get my first Honda serviced, and intended to just begin the process of the lease ending in 2 weeks, but with Paul's assistance, I was able to complete the entire end of lease to new lease within 3 hours. The guys take care of everything - lease, registration, inspection, even calling my insurance company to make the transfer to the new car! A painless morning for me and another 3 years of great driving in a terrific new Honda! One happy customer here!

barbaraln

Jul 20, 2013

My husband and I were very pleased with our car purchase at Saratoga Honda for several reasons. Dave Winnie was one of those reasons. He had a low key, upbeat, yet very professional approach that made the whole experience very easy and enjoyable. He asked questions that quickly pinpointed our needs and desires and also kept the conversation rolling to continuously keep us engaged and focused. He provided us with choices that were just right and kept things moving along. He couldn't be there for our final paperwork and car pickup but provided us an excellent representative in Lindsay Karlin, who took up expertly where we left off the day before with Dave and was another of the reasons we were so pleased with Saratoga Honda. Lindsay was also very professional and very easy to work with, fed us the paperwork smoothly and answered every question easily, while conversing easily in the lulls. We felt further assured by Lindsay that our purchase was a wise one and that Saratoga Honda provides quality products they stand behind. Our final reason we are pleased with our Saratoga Honda experience: Our Honda Accord is a pleasure to drive, a purchase we love.

anneroby

Jul 18, 2013

We worked with Dan Stanton who was very accommodating for us. He let us drive a 2Liter and V6 Cross Tour as my hubby is a V6 man.I loved the car either way.Long story short, we bought the car. Dan did everything to see that we got a deal we could handle and we are very, very satisfied and highly recommend dealing with Saratoga Honda.Pete Spinosa worked with us at our closing and did a very thorough job of going over all the closing paperwork.Our experience was wonderful.

Khristin

Jul 18, 2013

This is the 3rd time we have purchased a car from Saratoga Honda. The sales and service are friendly, the finance team are easy to work with. I would recommend this dealer to anyone looking for a positive car buying experience.

AngelaBrady

Jul 13, 2013

My teen daughter recently "inherited" her grandfather's 2001 Accord. Since he's been doing business w Saratoga Honda from when they first came to town, it made sense to continue going there for our service needs. It's certainly a balancing act-- how much work should you do on a 12 y/o car? John in service took care of the task at hand without any pressure for additional work. From leaving the car the night before, to ordering the necessary part, to pickup the following day, everything went smoothly.

tookas

Jul 12, 2013

We are new to the area, recently relocated from Queens, NY. I first went to Saratoga Honda for warrenty work, the service department was excellent. When it was time to purchase our 6th Honda (this time a Ridgeline) I tried them first. A totally different experience from buying a car on Long Island. No tricks or gimmics, just a fair price on both the truck and the trade in, followed by great service.

jhewett

Jul 9, 2013

We are very pleased with our experience at Saratoga Honda. We traveled 110 miles one way to get to this dealership because they had the care we wanted. They were easy to work with, hospitable to the entire family, and attended to some special needs that we have. The price of the vehicle had already been negotiated prior to our first visit, yet they still brought the price down a bit more. For our insurance, we needed a pre-insurance inspection and Saratoga Honda took the vehicle to one of the authorized inspection centers before our arrival to finalize the purchase.

amylbrown26

Jul 7, 2013

This dealership is THE friendliest and easiest place of business with which to work. The quality of personal attention is supreme. The ease with which the purchase and entire transaction transpired was phenomenal. I would highly recommend this dealership to any and all of my friends and family!

sherry4me

Jul 6, 2013

Buying a car at Saratoga Honda is not stressful, they are honest, willing to work you me, straightforward and everything goes very smooth from start to finish

kevh182

Jun 17, 2013

I recently traded in my 2004 Civic EX for a 2012 Civic EX. Saratoga Honda quoted me the best trade in offer compared with other dealers in the area. They actually gave me a little more than I expected and worked with me on financing with my budget. The overall experience was excellent. Never at any moment did I feel pressured into buying the new vehicle. In any situation where I feel pressured into buying something, I simply walk away and never return.I DID NOT have to walk away from Saratoga Honda because I had such a fantastic experience with them. The staff was friendly and very professional. I would recommend Saratoga Honda to anyone looking for a new (or used) car.

Ilahwalser

Jun 14, 2013

Everything was done in timely manner. The staff was very professional and helpful. I have had this car serviced at Saratoga Honda for five years.

LaurenZoppa

Jun 2, 2013

Saratoga Honda has been servicing my 1999 Odyssey minivan for 14 years now, and thanks to them, it's still going strong 220,000 miles later. I tried other dealers and service shops a few times over the years, but always ended up back at Saratoga Honda. I no longer go anywhere else. Their staff is always extremely courteous, helpful and knowledgeable - several times going above and beyond to ensure that whatever problem the van had was expertly fixed. I've had the usual minor and major maintenance/service/repairs (from oil changes to transmission replacement), and some unusual issues as well (chipmunks chewing engine wires!)...The service staff has always been able to take care of it with thorough, high quality work. When it's time to replace our van, I know where I'll be shopping!

adkpete

May 31, 2013

I have bought quite a few cars at Saratoga Honda over the years because they never use high pressure sales tactics. They have a very relaxed atmosphere and let you take a car out by yourself for a test drive, allowing you to really give a good examination. Their sales prices are pretty competitive and they have never tried to sell me add ons like extended warranties after the sale.

debhar1

May 30, 2013

I just purchased my 5th car at Saratoga Honda and I have been extremely satisfied with my experienceeach time. From selecting my new car, to test driving, and closing on the purchase, all of my options wereexplained in a friendly, knowledgeable manner which helped me choose the right car for me. Any service done at the dealership was always handled in a professional, timely manner as well. I have no desire togo to any other dealership...Saratoga Honda is my choice.

Rtconneally

May 19, 2013

Our experience with Saratoga Honda was outstanding. Our salesman, Lindsay Karlin, listened to what we wanted in our new car and went out of his way to find the car we wanted. We are extremely happy with our new Crosstour and with the service we received at Saratoga Honda.

wrolston

May 16, 2013

The friendliest most personable salesmen I've ever met. Easy to work with. No playing games. The selection of cars, and their ability to look all over the area to find the model I wanted was terrific. They made buying a new car a nice experience.

dicksmith

May 10, 2013

Both Mark David and Casey Zywot were great. They made the buying experience very easy. Casey was especially helpful in explaining the new electronic systems, safety systems, navigation system and the phone system. No wait time for either of them.

fcar1

May 9, 2013

This is the dealership that we have been purchasing/leasing cars/suvs from for 20 years, and they just seem to get better and better at customer service and financial wrapup. Their salesmen, Mr. Aldrich in particular and their financial administrator, Mr. Spinosia in particular, are outstanding. We will certainly keep coming back.

Janelle13

May 8, 2013

From the moment we walked into Saratoga Honda, we were greeted by the friendly staff. We originally worked with Mark David who was highly recommended by friends. He was very professional, friendly, and to the point. He also helped us with an issue we were having with my husbands vehicle. A rubbing sound that was coming from the left front. The vehicle was about to turn 36,000 miles (warranty expiration) and we had to head out of town for funeral services. This trip would put us over the mileage, and we were concerned we would have to pay for the repairs. We purchased the vehicle through another Honda dealership and they did not get back to us. They said it might be a problem because of the mileage. We explained this to Mark, he got the vehicle right in and the problem was found.It was the most comfortable dealership experience I have ever had. Mark helped find the exact vehicle I was looking for in a timely manner. When it came time to pick up the vehicle, Lindsay helped us with all the paperwork and took time to explain all the options in the vehicle. he also gave me his card and told me to call or stop by if I had any additional questons about the vehicle. Peter was very helpful with the financing. We had our children with us and he was also kind enough to provide paper and some markers. The extra entertainment was appreciated.My husband and I both drive a Honda. We really like the product and don't ever plan on going to another Honda dealership again. Saratoga Honda may not have as big of an inventory as other dealerships, but they will get the vehicle you want and are the most professional salesman I have ever met.

jrb45

May 7, 2013

I'll start by saying that we have 3 Hondas lined up in our driveway: an Accord, a CRV and a Pilot. When some of the extended family comes to visit, we add 4 more to that. The brand speaks for itself. My most recent experience with Saratoga Honda was yesterday when I picked up my brand new 2013 Accord (lease). We had previously dealt with Pete Spinosa when he was in Sales. This time Lindsay Karlin was our sales guy, and Pete was the money man. Both are very knowledgeable, helpful, no-pressure, friendly professionals. Those accolades extend to the service department also. All the staff is respectful of our time. When we arrived to pick up our Accord yesterday, there it was - right out front and ready for us. When we've had our vehicles serviced, the work was always done in a very professional manner well within the estimated time. Kudos to the dealership! It's no wonder they're highly rated and are always busy. Saratoga Honda will definitely see our return business.

Jjeckel

May 1, 2013

Great Service! We can always depend on Mark David to take great care of us! Never any hassles and no hidden costs. When he tells you what it's gonna be, that's what it is!

jillmiglin

Apr 26, 2013

We purchased a 2003 Honda CRV new from Saratoga Honda. Immediately had problems with the door lock actuators. Brought it back to Saratoga Honda for service on this problem on two separate occasions. Both times, I was made to feel like I was crazy, that nothing was wrong with the vehicle. Ended up bringing the vehicle to Mohawk Honda's service dept. where the problem was diagnosed immediately and quickly repaired. After this, we stayed with Mohawk Honda for all service. In the ten years that we have owned this vehicle, no one from Saratoga Honda has contacted us to see if we were happy with the vehicle or to ask why we were not having it serviced at Saratoga Honda. We did end up hearing from them when we started doing research on a new vehicle in March 2013. Even responded to Mark David, the general manager, with our concerns, to which I never even got the courtesy of a reply.

Eddie331

Apr 23, 2013

This is the second car we bought at Saratoga Honda. Both times I dealt with Bill Roberts. I always refer anyone looking for an automobile to Saratoga.

richardkeigley

Apr 14, 2013

I have bought many cars from Lindsay Karlin at Saratoga Honda. I have always been pleased with the courtesy I have been shown, professional service and the interest that has been demonstrated in what I want.

ejking

Apr 10, 2013

I bought a new Honda Accord V 6. I was met and treated very well. Lindsey showed me how to use all the new features on the car. He and my new car are awesome.I would recommend Saratoga Honda to everyone. I think this was our 10th car or more our family has purchased or leased from Saratoga Honda. They are great.Edith J King

mrchyatt

Apr 9, 2013

Overall a great experience. Salesman was Casey Zywot. He did a great job of juggling three customers at once when we showed up unannounced. I've bought about 7 cars in the past 10 years and this has been the best experience at any dealer thus far. Luckily we knew who to talk to, when we first walked in the sales staff seemed a bit standoffish and didn't really ask if we needed help, but it was about 30 minutes before closing time. Casey was great and stayed well past closing time to make sure we were satisfied. Brought the car back to add some after the fact accessories and the service department was helpful, quick and got me in and out the door in no time.

Quinny1980

Apr 7, 2013

Everyone from Casey Zwyot, and Pete (the financial guy), and Mark David were fantastic! They made sure I was in the car I wanted and for a good price. I would recommend them to any family or friends looking for a new car!

55488

Mar 22, 2013

I had my 2002 Odyssey serviced the other day and I always have a great experience with Saratoga Honda. The staff is is courteous and friendly. Answered all my questions, fixed all the problems, called me back promptly with a seatbelt replacement and booked a new appointment right away. I will always use Saratoga Honda for service of my vehicles.

tripletmom

Mar 18, 2013

My honda had a recall on it - so i brought it in for a fix. I had a question on how to use my bluetooth hookup and not only did the front desk person come help me but so did the service mgr. They sat with me and showed me exactly what to do and how to load my contacts. they were friendly, helpful and so patient with me.

IzzyRivera

Mar 14, 2013

We were looking to trade our 2009 civic for a 2013 civic ex-l. We tried 4 dealerships for the best price and the best trade in value. Saratoga Honda gave us both. Casey Zywot was very patient with us even though we were looking for a specific model and color combination. Due to the difficulty in obtaining the vehicle we wanted, we decided to upgrade to the Accord. Casey worked out a great deal for us.

peabodys

Mar 13, 2013

The experience at Saratoga Honda wad friendly, professional and timely. I will continue to recommend this dealership with family and friends. The service department is also very good.

Hra88660

Mar 10, 2013

Excellent experience! Just leased a 2013 CRV, love my car! From the minute we arrived we were treated extremely well by Lindsay Karlin. Will recommend Saratoga Honda to all our friends, loved doing business with them! So easy!

iogden

Mar 9, 2013

I have bought vehicles from a lot of different dealership over the years. I had Saratoga Honda service my Pilot the past 3 years. They have always treated me with respect and given excellent service. When it was time to trade my vehicle in, I thought of them first. Dan Stanton was so full of information without ANY pressure. That really made the decision to purchase my new Accord from Saratoga. Dan has followed up after the sale with me. Later when I called with a concern he had me come immediately to see him and was already addressing it when I walked in the door. I have already recommended both Saratoga Honda and Dan Stanton to many people! Thank you for make this experience so pleasant!

47tracker

Mar 4, 2013

My new car purchase ( lease ) was a very pleasant experence. I really felt right at home throughout the whole process. From the friendly greeting when i walked in, until the handshake when i got in my new CR-V. Third new CR-V for me over the years and i will be back..I highly recommend Saratoga Honda, with no pressure to make a deal and knowledgeable sales staff who really help you get the vehicle you want. My sales guy was Ric Jesmain and you should see him to know just what i'm saying...

djmur126

Feb 27, 2013

I was all set to buy at another Honda dealer and thought I would contact Saratoga Honda for a price. They gave me a very competitive price over the phone and told me if I drove the 30 miles to their dealership I would not be disappointed. They were right, I drove home in my new Ridgeline a few hours later.

LindyRunion

Feb 19, 2013

My fiance and I both were in need of new vehicles. My fiance got his first; A nice used Honda Accord that was in great shape. They gave him a great price for the new car and for his trade in that wasn't in great shape. This last weekend I was able to go in and speak with Tom right away, he showed us the Honda Pilot and we test drove a new one. He spent plenty of time explaining all the features to us without feeling rushed. At other places, the dealers are only interested in getting signatures but at Saratoga Honda, Tom spent as much as we needed him to in order for us to understand the car. When we decided to look at a used Pilot, Tom switched gears right away and didn't try to pressure either of us into the new one. We made our decision and Pete at sales was great in taking care of the paperwork. They also treat military very well and were able to give a great discount. On another point that is extremely important to me, the dealers at Saratoga Honda don't differentiate between men and women drivers. Tom treated me with respect as a buyer even though my fiance was with me. He answered my questions directly. The people at Saratoga Honda are great people to work with and with help find the perfect car.

rhbeeble

Feb 18, 2013

great service, helpful, will only do what you want done. will work with customer. our family has bought 4 cars so far and never had a problem.

DawnBarsky

Feb 15, 2013

After our 1998 Civic (271,000 miles) was totaled in an accident, we visited Casey Zywot at Saratoga Honda. Casey was extremely informative about the Honda CR-V and Honda Pilot, as well as some of the other vehicles we were interested in test driving. When we started our shopping,we weren't sure what kind a vehicle we wanted to buy. We looked at several makes and models of cars throughout the day at 5 different dealerships, one other Honda dealership, where we did some price comparisons.Needless to say we bought our brand new 2012 Honda CR-V EX-L at Saratoga Honda. Casey and the rest of the staff were friendly, informative, and totally professional helping us with our purchase. When we picked our CR-V Casey made sure that we knew how all the" bells and whistles" worked. Casey also encouraged us to call or stop by if we had any questions or needed help in the future. Casey made a difficult situation so much easier.

VManera

Feb 15, 2013

I recently called the service department and spoke with Geoff with an issue I thought I had with my 09 Pilot. After arriving for my appointment, the female rep I dealt with explained that my car had a (minor) recall on it which I was not aware of. She assured me that my car would be checked out for the 'issue' and the recall taken care of. Within an hour, everything was checked, recall reason resolved, and I was a happy customer!

jsit1331

Feb 13, 2013

Bought 1st Honda CRV in 2008 and just purchased a 2013. Service always excellent and definetely would recommend and purchase next car there from Dan. It is a beautiful car and meets all my needs.

dewitt.jenks

Feb 6, 2013

Highly Recommend Saratoga Honda, Lindsay Thank You for making it so easy. Luv the New Car. Any One Looking For a New Car ask for Lindsay, Spent time at 6 dealers in 2 days by far the Best Service all around.

GimbleGirl

Jan 30, 2013

Came in for service & inspection, but decided to upgrade to a newer car. I had driven the old one for 13 years. Very happy with their service & products. It's my 3rd Honda. Will be a Honda owner for life.

krashzone311

Jan 12, 2013

Fast and friendly service. They aren't pushy with extra services and are willing to explain things to anyone. The prices are gray and the appointment making process is very simple

GaetanoFerlazzo

Dec 31, 2012

My wife and I went to three different dealers in the area. Cassie at Saratoga Honda was by far the most pleasurable to deal with. They made our car buying experience a lot less stressful then places we've dealt with in the past.

ampapandrea

Dec 22, 2012

Saratoga Honda was a pleasure to work with in obtaining my 2011 Honda Accord Coupe. Casey Zywot was very helpful in providing all the information necessary to make the right choice. I did not feel pressured at all and was able to stay within my budget. My wife and I are extremely happy with our purchase

golf247

Dec 21, 2012

When I went in for a 70,0000 mile check up and N.Y. inspection wayne said that they couldn't do ythe inspection because the computer was down. I said that was alright and did the checkup. He said he would callme when they got the compuuter fixed. He called me that night and said it was fixed. I made a appointment for 2 days later and tookit in. When I gave them the information they needed for my crv. He said the inspection wouldn't cost me anything. He said they did it because I had to come back. I have always been happy with the service dept.They are very proffessional and do great work. Thank you Saratoga Honda. Ed R.

LarryMP

Dec 19, 2012

I took our Odyssey here due to check engine light on for EGR issue. Called another dealer and they quoted me about $400 to fix it. I took it to Saratoga Honda after a detailed discussion on the phone with John and they did it for almost half the price. They were polite, prompt and very good on communication throughout the day. Shuttle service to work was a bonus.

12020mike

Dec 14, 2012

Home of the $113 oil change. I listened while my wife specifically asked over the phone for an appointment for a oil change. She went in for the appointment and told the service adviser "I just want an oil change". She was handed a form to sign and the service adviser mumbled something that she didn't hear. When the car was done the bill was $113 for "B1" service which meant that in addition to an oil change they pulled a wheel and looked at the brake pads. The car has less than 20K miles and the brakes are checked annually for state inspection. Get real. The service manager told my wife "you signed the paper" and "you didn't buy the car from us anyway". We had purchased two other cars there but never again. I would also give 0 stars if possible. STAY AWAY.

12020mike

Dec 14, 2012

Home of the $113 oil change. My wife called and asked for an oil change appointment. They performed "B1" service which meant that they pulled a wheel to check the brakes in addition to changing the oil and filter. I'll NEVER go back!!!

Doesn't Matter

Dec 3, 2012

I initially went to Nemith Nissan to buy a 2013 Altima, but was extreremly disatisfied at their sales tactics. My wife purchased her CRV from Saratoga Honda and loved her Sales and Service experience so I decided to give them a try. I met with Bill Arpey in the morning as they had the exact ACCORD I was looking for. I was expecting a similar experience as I had at Nemith, but was very happy at the professionalism at Saratoga Honda. Bill and I went back and forth a few times, but we quickly came to a price for my trade in and new car that worked for both of us. I took delivery that afternoon and the car was in perfect shape. I had a car starter installed the next week and their Service team couldn't have been nicer. I would recommend to anyone looking for a Honda (or any car in fact) to give Saratoga honda a try.

Janice Rourke

Dec 3, 2012

We haved looked at cars for a while and met the perfect match for us.We test drove the honda cross tour and it is perfect for our lifestyle.We had fast and efficient service for the purchase and pick-up.We will recommend here to everyone!

smoyer1130

Nov 30, 2012

We had excellent sales at Saratoga Honda! We were shopping for a new Civic for our daughter. Tom Underwood did a great job helping her decide which model was right for her. He was patient and let her test drive 3 vehicles before she picked her favorite. He wasn't pushy, just offered good advice and answered all of our question. Peter Spinosa did a great job with the financing and paperwork- very helpful. Thanks Saratoga Honda- we will be back again!

tonyLC

Nov 24, 2012

Dan was a pleasure to work with and everyone at dealer was super friendly and great to work with.. Gave me a fair trade amount for my '05 pathfinder with 188k on it and a great deal on my now '04 Toyota Sequoia with 87K....

Europa32m

Nov 20, 2012

I've found the employees I dealt with to be very courteous and friendly. They suggested services that I needed but didn't ask for (e.g. tire rotation). They did it without pressure. And I was happy they did.

Dan Battles

Nov 19, 2012

It was a basic, nice dealership experience. Coffee was available (but no treats..I fondly remember donuts at other places in past). Noisy waiting area.

Snacks4

Nov 19, 2012

Great experience with Casey- hadn't been in for a vehicle in a while because my Accord kept me going past 230,000 miles.Very friendly and laid back salesperson. No pressure bit encouraging! Happy with my new (used) CRV

dlagoy

Nov 10, 2012

We have been buying a new Accord at Saratoga Honda every 2 or 3 years for the past 20 years. We have always been treated fairly, honestly,and with respect. They stand behind their cars-we had a problem a few years ago which the dealership was not obligated to take care of, but they did!

cindy.stevens.79219

Nov 1, 2012

Second Honda Crosstour bought from these folks in 2.5 years. No hassle. Let you approach when you are ready. Service department is great also. Have evening hours for those of us who work.

tja120

Oct 30, 2012

Great dealer to deal with would highly recommend. Could not have been an easier purchase. Bill Roberts was our salesman and he went out of his way to make sure we got the car we were looking for at a price we could afford. Everyone we dealt with exceeded our expectations.

3hondahouse

Oct 9, 2012

We always take our vehicles to Saratoga Honda for service. They are professional , honest and respectful of our time and needs. Thank you Saratoga Honda.

MOMO57

Oct 7, 2012

Everyone was very helpful. We were very pleased with everyting connected to the car. They don't force you to buy extras. All in all it was a great experience.

ChristinaSchmetterer1

Oct 2, 2012

They were excellent! Their service and consistant updating when it came to my financing was incredible! I work in a hospital and will recommend this dealership to everyone I work with as well as patients who mention they are looking for a car. Thank you so much!!! I will always go to Saratoga Honda for future vehicles!

fisherdm

Sep 23, 2012

I rate this dealer highly because we were able to negoitate an agreeable deal between us for a car that I wanted and at the time I wanted it.

mapledardar

Sep 22, 2012

I just purchased a 2012 Honda Accord. I basically knew what I was looking for and with no pressure Casey Z got me the car I wanted. In service I was greeted by a very pleasant young man ( Jerry B ) who was also very helpful. Like others I also shopped around but thanks to these two gentlemen Saratoga Honda got the sale!

Klarmitage

Sep 16, 2012

Both Tom and Kevin were great to deal with, made buying a car very easy. We visited other dealerships in the area and none of them came close to the attention that these gentleman gave us.

rggoodrow

Sep 1, 2012

Truly pleasant experience. Mr. Roberts was genuinely interested in my needs, extremely knowledgable of models and accessories, and is a fine example of what customer service is all about.

apeppel

Aug 30, 2012

We have owned 4 Hondas over the past several years and Saratoga Honda has been with us all the way. Best dealership of any car.

stevensme

Aug 27, 2012

The first salesperson I talked with was pushy, arrogant, and acted like he was doing me a big favor. Their business manager and sales consultant were very friendly and easy to deal with. If not for the first salesperson all marks would have been good or great.

Dewpub18

Aug 21, 2012

Saratoga Honda is the standard by which all automobile dealerships should be judged. The sales, administrative and service personnel are all so very friendly, professional and easy to deal with. It is clear that Saratoga Honda keeps up with today's trends and is in touch with their customers. I have no hesitation in recommending Saratoga Honda.

Eileen35

Aug 9, 2012

Very friendly, not pushy, profesional, willing to negoiate, fantastic service, we will definitely be back again when we are ready for another car.I would highly recommend Saratoga Honda and their staff for any of your automobile needs. I have bought both used and new cars from Saratoga Honda and they have always exceeded our expectations.

paulgiacobbe

Aug 8, 2012

I have always had good experences with this service team.....They listen,they care about your concerns and they care about the costumer..Going the the service department is so much better than going to the dentist !!!!!!!

Marisa B

Aug 7, 2012

My family has purchased 5 cars from Lindsay in the last 13 years. He is wonderful, respectful, helpful, and genuine. Couldnt ask for a better place to shop. Saratoga Honda turns a usually unpleasant dreadful car shopping experience into a painless one!

professor lett

Aug 7, 2012

Squeezed my car in without an appointment and very prompt with repairs. Also fixed all the recalls on the car without me having to ask.

mike.mender

Aug 3, 2012

Just bought a new vehicle at Saratoga Honda. Love the vehicle. Loved the buying experience. Dealt with Mark David and Bill Roberts. Both were extremely accommodating and helpful. No pressure or games. Very competent and informed about their product. Am really satisfied with the entire experience and we are loving our new Honda. I highly recommend this dealership if you're in the market for a vehicle.

candppio

Jul 31, 2012

This is the second car we have purchased from Dan.The dealership is clean and the staff are very friendly. We purchased a 2012 Accord. We also own a 2012 Pilot Feel like the process was honest. Highly recommend.

mags1666

Jul 31, 2012

I purchased a 2005 Honda Odyssey and Dan Lanoir completed our transaction smoothly and with extreme care for my special needs. Mark David came out and greeted us personally eventhough he was busy and took the time to speak with us regarding my vehicle purchase. When we felt a shutter in the transmission, we called and the service department got us in as soon as possible. Geoff P. (Service advisor) went over what they were going to do to find out what was happening. Geoff came out and informed us that there was a recall and that they had updated the transmission software. They were great and took care of all of our needs as they have done on our previous vehicle. They are attentive to the needs of the disabled as well as everyone else. They explain everything and will answer all of your questions. I recommend them to anyone who likes to have the personal attention and to go where you are treated like family.

mjd123

Jul 31, 2012

Very friendly and accommodating. Willing to work with people. I was almost over the mileage on my lease and Dan was willing to work with me. He was able to get me in a new Honda Accord.

TJWojtusik

Jul 31, 2012

All scheduled service was thorough, timely, and completely explained. Gus is always helpful, polite, and friendly, making sure I understand my service options and alternatives. I expect my Honda to last many years!

holbritter

Jul 26, 2012

I have been a customer for a while and have had 2 Hondas from Saratoga Honda, and from Dan Stanton! Will not go anywhere else. The service department has always been honest and top notch, right on top of things. Very impressive!

Daniel K

Jul 18, 2012

I recently purchased my first brand new car and it was at Saratoga Honda. I worked with Casey (salesperson) and Kevin (buisness manager). In my opinion the two of them are as professional as it gets in the new car world. They were fair on price, trade-in price and financing (0.9%). My total time on site was 3 hours tops. They were informative and true to their word. If you are a first time car buyer you will not go wrong with this team.

miesau

Jul 18, 2012

i go out of my way but i get the best service for my honda crv. afterall i did buy 8 hondas from saratoga honda. that says it all.

gpcutler

Jul 10, 2012

We had broken a side morror and we were going out of town in four days. Both the service manager and the parts department worked to get the part and install it before we left.

paulgiacobbe

Jul 10, 2012

Always great service and attitude..Have never had a band experitnce and have honda cars since 2000Only deal with two Honda dealers Satatoga and Sarasota !!!!!!!

p2cornell

Jul 3, 2012

Yes, we would recommend this dealer. Dan was quite friendly and helpful. Since we from out of town, the sale and transfer went through starting on a Saturday and the Element was delivered to our home town the following Wednesday.We had been looking at Elements to replace a 11 year old Pathfinder for the past 12 + months and had done research on the vehicle. The Honda Dealership had the certified used car and the deal was done within a short period of time.Thank you.

tlester

Jun 27, 2012

I've been buying cars from Saratoga Honda since Tim was a salesman woking for his father LOL. Last year I bought a 2011 CRV from Lindsay Karlin and this year I traded it in on a 2012 CRV, again working with Lindsay. I love my new CRV and would recommend Saratoga Honda to anyone wanting a easy and enjoyable buying experience - the best.....

mccash

Jun 26, 2012

I have purchased vehicles from Mark David for many years. I will continue to do so for as long as I drive or for as long as he sells them to me.

golrish

Jun 25, 2012

We just purchased our 10th Honda from Saratoga Honda. As always Mark David and his Staff gave us the best deal, were friendly and went out of their way to be courteous. The Service Department is also excellent. They perform quality work with no upselling. I have and will continue to recommend Saratoga Honda to friends and family.

MaggieMaebell

Jun 23, 2012

Visiting Saratoga Honda is always such a pleasure. No one is pushy or rude. Mark David makes buying a new or used car a pleasant experience! I highly recommend Saratoga Honda!

silverknight1953

Jun 21, 2012

Casey is very professional and honest in his dealings. The car was ready and the paperwork was finished as scheduled. The showroom was clean and my wife's using a walker was taken into consideration in my visits.

jwjesswick

Jun 20, 2012

Thank you Bill and Saratoga Honda, I am so happy with my new purchase. What an amazing team you have at Saratoga Honda. I highly recommend that if you are looking for a Honda you go no further than Saratoga Honda.

zofia1405

Jun 20, 2012

Professional and friendly service. Salesman was very friendly and very helpful in explaining all possible options on how to purchase new vehicle. I will highly recomend Saratoga Handa Dealership to my friends.

Helen Endres

Jun 18, 2012

I have always felt safe and comfortable with Saratoga Honda service department. That is why I bought the service package.Staff, especially Geoff, make me feel that I am taken care of in a safe and professional way.

tommythecloser

Jun 18, 2012

I sent my mother back you guys today..she bought her 2003 Honda CRV from you brand new back in 03..she will be trading it in to you guys and buying a new CRV..thanks so much for your customer service and professionalism..it goes a long way in our book..

chris5216

Jun 13, 2012

I purchased a 2010 Accord from Saratoga Honda two years ago. My experience at that time was excellent. It was quick and hassle free. The salesman, Dave was helpful but laid back. No pressure. I just had my first experience with the service department. Thought I was hearing some noise from the rear breaks. Took the car in, and after it was checked out, was informed clearly and in detail that there was no problem with the breaks and why they checked out fine. (Maybe I was hearing things). The best part is, I was charged absolutely nothing to have the car looked at. Great service. I strongly recommend this dealership.

djep

Jun 9, 2012

I had a problem with my 2004 Honda Odyssey power surging. I took my vehicle to Honda of Saratoga for a day drop off for the first time. In timely there were able to address and repair the problem. They contacted me a few hours after my drop off to give an explanation of their findings. I was then able to pick my vehicle back up that same day. Upon my pick up the service adviser gave a complete explanation of the work they had done. I was overall pleased with my visit. The pricing for my repair was very fair.

Lisa Whitman

Jun 9, 2012

I have gone to Saratoga Honda for the last 27 years (since I moved to the area). The friendly salesmen are great, BUT it is really the service department that keeps me coming back. They are wonderfully helpful and knowledgeable, I trust their advice about all things regarding my car.

ejhoffman2002

Jun 8, 2012

Very impressed with the quality, knowledge, and thoroughness. There have been times when I was surprised that they would actually come up with less than we thought cost would be.

Kathleen Pateman

Jun 8, 2012

I am extremely happy with all aspects of Saratoga Honda. Mark David has made leasing of my car very easy, he is courteous, knowledgeable, and goes above and beyond to insure customer satisfaction. Everyone that I have met at the Service Dept. has been very helpful and efficient. I would highly recommend Saratoga Honda.

Aphast1

Jun 7, 2012

Saratoga Honda is excellent in everything they do. My husband purchased a Honda Element about 5 years ago and he is still driving it, it has over 100,000 miles and still going strong. This year I purchased a 2012 Honda CRV, I LOVE MY CAR!!!, it is the best ever purchase I made. It is fantastic for mileage, I'm averaging 27 to 29 mph for a brand new vehicle, and will probably will get better mileage as time goes on, I love the fact that it picks up music from my windows phone, phone calling is great, when I'm driving it will talk to me when I receive a text message and I can reply via voice. This vehicle is the best buy I've made. Thank you Saratoga Honda, Thank you Mark David!

Kaitocs

Jun 7, 2012

The guys in the service department are professional and friendly. They are reasonably priced and very fair with disputes. I don't have to wait too long to get an appointment and the service waiting room is comfortable with free refreshments. I purchased my car at Saratoga Honda and refer all of my family and friends there.

seaverk44

Jun 7, 2012

Very helpful and supportive service, I was very pleased with the attention that I received and the quick oil change. They also made sure I saved money by not doing a tire rotation when i did not need one.

DoreenGr

Apr 12, 2012

My dealings with Tom Underwood were terrible. He lied about the model CRV I wanted (FWD) and then didn't want to get me the model I wanted. He also had a bad attitude and didn't care to negotiate the sticker price. I walked out of the showroom and he laughed, further irritating me. I would not recommend him as a salesman.

bcherry12345

Jul 21, 2011

Have purchased 15 Honda vehicles in past 30 years, 5 from Saratoga Honda. Peter Spinosa is great, always available to answer questions, and is very helpful during the buying process, and he always follows-up. Just purchased 2011 Accord, and am happy with the deal, and Honda financing. We have always been treated fairly and honestly. Service department is outstanding.

gsamiec

Jun 21, 2011

Just had an excellent experience leasing a new CR-V from Saratoga Honda. Peter Spinosa was a joy to work with and was knowledgeable, friendly, and helped me get a new car in record time. I love my new Honda and this dealership deserves 5 stars!!!I would highly recommend Saratoga Honda and its staff to everyone....you won't be disappointed.

blang282

Jun 19, 2011

We went to Saratoga Honda after visiting the one in Queensbury. Saratoga Honda salesman Dan LaNoir came out to greet us and explained more details on the 2012 Civic EX we ended up purchasing. He was very calm and patient with our questions and did NOT push anything on us. What really impressed us was when it came to or trade-in, Dan had it written out with exactly what they were giving us for it rather than what other dealerships do, hiding the trade by giving us just what payments would be. We highly recommend Saratoga Honda, they were very easy to deal and talk with explaining everything about our new car!

saratogalocal

Jun 16, 2011

I had a great experience purchasing a used car at Saratoga Honda. I got a very fair offer on my trade-in and the price of the car I bought was good. Customer service was excellent and staff is extremely friendly. We went to three other dealerships prior to Saratoga Honda and this was definitely the best. I plan to keep coming back!

B1llK

Jun 13, 2011

Relaxed and enjoyable car search and purchase experience. Saratoga Honda has a very knowledgeable Sales staff and the negotiation process was very fair and pain-free! I will definitely purchase another car from this dealership.

reggie1

May 21, 2011

BOUGHT A 2003 HONDA INSIGHT FROM THIS DEALER OVER THE PHONE , TRUSTED THIS DEALER & BILL ROBERTS SALESMAN, COULD NOT BE ANY HAPPIER THIES PEOPLE DO WHAT THEY SAY, THEY ARE TO BE MOST TRUSTED, BOB ANSWERED ALL MY QUESTIONS & SENT E MAILS BACK TO ME. ALL I CAN SAY IS THAT I WILL BUY ANOTHER CAR FROM THIES PEOPLE ANY DAY. THEY ALSO DELEVERED IT TO MY HOME. THANK YOU RAY.

dave0687

Apr 3, 2011

I purchased a New 2011 Honda Accord from Saratoga Honda on 3/21. I arrived around 4:30PM on Saturday afternoon looking for a Car. I test drove a 2011 Honda Civic but it was little to small for my needs. I then test drove the Accord which I loved. By now it was a little after 5:00PM and they were Closing for the day.Pete was my Salesman and he was very knowledgable, friendly and worked with us. I spoke with Mark David and he gave me more than I expected for my trade-in, so I could stay within my Budget. By now it was well past 5:30 and they stayed and did the paperwork so I could pick up my car on Monday. I was very satisfied with my experience at Saratoga Honda and would recommend them to anyone looking for a new or used car.

lakedweller

Apr 3, 2011

Pete is knowledgeable, friendly, and energetic without being pushy. He listens well, and gives the buyer information and meaningful sugestions. A straight shooter that knows how to meet the customer's needs in a process that is quick and smooth, but not hurried. Pete sets a new standard for car sales. Mark David made a fair, honest offer for my trade. There was no need for back-and-forth price negotiation. I accepted the deal, which included a discounted price for the new CRV, as offered.Buying a car at Saratoga Honda is a quick, efficient and pleasant experience. Best experience I'e ever had.

Karen Izzo

Mar 22, 2011

It was a great experience. I sent the dealership an email of what I was looking for and heard back within minutes from one of the employees. Tony was very helpful and patient. I test drove the car and that was it. I loved the car. I did not feel pushed into a sale during the entire process. I would recommend Saratoga Honda to anyone looking for a positive car purchasing experience.

zboivin

Feb 14, 2011

After dealing with another local dealership, Saratoga Honda was a breath of fresh air. Finally my wife and I had found a place where they would take us seriously and treat us with respect. The place really is "no haggle."Everyone we dealt with was absolutely wonderful. We started our dealings with James who handled everything very nicely. On our delivery day we dealt with Michael in finance who was a lively, friendly and down to earth guy. He was a pleasure to talk to and do business with. By the time we finished, it was well after closing time. We were about to walk out the door and Dan (the salesman who was helping James since he had to leave with very good reason) was waiting for us to show us some features of the vehicle that we had questions about. Everyone at Saratoga Honda exceeded our expectations. I'd recommend to anyone looking for a vehicle.

jhwillia5

Feb 13, 2011

Entire transaction could not have gone more smoothly. This is the third vehicle that we have purchased from Saratoga Honda in the past 18 months (4th overall) and recommend them to everyone. In addition to the purchases of our vehicles, we have used Saratoga Honda for our service and have always been treated well...all service has been provided in a timely manner and at a fair price. They discuss all repairs with you before performing them.

sme1090

Feb 13, 2011

The experience was guite good actually. The one thing that couldbe improved is the autonomy of the sales staff. Everytime a question came up, the sales person needed to run it through Mark. I found this to be annoying as I was left to sit there for what seemed like an eternity. I know Casey was new but I was in once before and I experienced the same thing with Pete. This could and should be improved, but all in all, I though the experience was fine and I would recommend others to the dealership. I have not had any service done, so I'll have to see on that. I expect good things though.

twallace

Feb 6, 2011

Very easy transaction from start to finish. I emailed an inquiry about an in stock Accord because I was in need of a vehicle due to an accident. I let them know I was a serious buyer with no trade and the first price offered I felt was a good one. No back and forth or hassles when I got to the dealership either. It was what it was, I like it that way. I had limited time or interest to haggle. The car and service were so good I did not even bother going back to the Toyota dealer that had sold me my last two cars. If all goes well I will continue to purchase vehicles here.

Daleyserv

Jan 28, 2011

I like Saratoga Honda because they are knowledgeable on their products, they listen to what I am looking for, the sales staff is professional not pushy. Service is always done in a professional manner. I have had cars from other dealers and I would rate Saratoga 110% above the others. I have purchased 2 Hondas from Mr. Karlin and will return to him for my next car.John T. DaleyDaley Services Inc.9 Cranberry LaneClifton Park, NY 12065518-383-0305

Newhondalease

Jan 22, 2011

I usually dread going to car dealers but Saratoga Honda was recommended to me by my friend. This was the best, most honest, and efficient car buying experience we have had. Everyone went out of their way to help, explain, etc. Mark and his team are simply the best!!!

Hondaowner34

Jan 5, 2011

This was by far the best buying experience I have ever had. It was definitely worth the drive from Albany and I will be sharing my experience with everyone I know! Thanks for the great Honda and wonderful experience! I will be back for more cars in the future and so will my family.

dewster55

Dec 23, 2010

Ive been dealing with Saratoga Honda for over 15 years and the reason is simply they totally have it together there. The sales process is so easy. I have dealt with Lindsey Karlin and Mark David and feel they have been honest, proactive and work get me the best price and financing. But it does not stop at the front end! The service department is equally as professional, proactive and honest. I work with Geoff who is friendly, courteous and very knowledgeable. He and the Service Manager John Stortecki are very personable and treat me as an individual rather then just another service customer. I never feel that they suggest services that I do not really need and my cars have never failed run at optimum efficiency. And the service waiting area is also exceptional with comfortable seating, free beverages, and private kiosks with free internet so those of us can continue working while our cars are being serviced. Honda vehicles speak for themselves. Theyre the best! Finally, I should note that my other car is a company vehicle which is another popular brand which I have serviced at another local dealership. There is absolutely no comparison between the two. Saratoga Honda should be the model from which ALL car dealers should replicate.

jrist

Sep 11, 2010

I have been shopping for a new or used Honda Accord for about a year. A friend told me about how well they were treated at Saratoga Honda and said they would take me to look at cars. Mark David showed me the new Accords and explained the differences between the EX and LX. After deciding on one Mark showed me what he would offer me for my '05 Accord which was a very fair allowance and what the financing would be. He made everything so clear it was an easy decision to go ahead with the deal. Kevin explained all the paperwork in a very professional manner and made sure I was comfortable with each paper before I signed it. I was never offered a fair rate for my '05 Honda and always felt like I was going to be taken for a ride not so at Saratoga Honda. I will be recommending them to everyone.Judy Rist

shostig

Jul 26, 2010

I was very pleased with the experience. It was relatively easy, as I was moving laterally from a 2008 Honda Civic to a 2010 Honda Civic. The sales team made it seamless and efficient. I initially went on the website to see what was available. I was directed to AutoTrader to get a value for my 2008 Civic. The result was impressive. I received a call from Mark David, with whom I have dealt in the past, and he arranged to secure the Civic in the color that I wanted. I went up the following day...signed the papers...and away I drove!

jsiudy

Jul 2, 2010

The experience we had at Saratoga Honda was awesome. They gave us what we asked for for for our current vehicle, they found us the best rate, and we picked up the car the next day. The overall experience was better than any car purchase we have had. The next day we received a call from the sales rep, making sure we were satisfied and to make sure we did'nt have any questions. We certainly would send a friend to them if they were looking for a Honda.

confirmation

Jun 23, 2009

I wanted to buy a Honda Fit and was prepared to pay cash with no trade in.The salesman was so insulting and rude that I left the dealership and went directly to New Country Toyota and purchased a Scion.Twenty years ago I purchased a Civic and the behavior was just as bad toward women then.