Schumacher Chevrolet reviews

Happy Chevy Owner

Sep 11, 2016

Danny is a great salesman. He explained everything very carefully and took all my concerns into account. The finance team was friendly and efficient. I appreciate meeting Judy Schumacher; it was unexpected, but definitely made me feel like I was a person, not a number.

James Hartigan

Sep 10, 2016

Received a fair amount OK great in. Salesperson was able to locate truck with required features at a great price. Very happy with service and commitment from everyone involved in purchase.

Victoria Macaluso

Aug 27, 2016

From the moment we walked in, the staff made us feel welcome. Luis was very accommodating and understanding of what we were looking for. We will definitely recommend Schumacher to all of our friends and family.

Arthur

Aug 12, 2016

always friendly & informative waiting time is kept within a reasonable amount a good homey visit with regards to the value of customer support & consideration this is a very busy Dealership that personalizes each visit

Weapon X

Aug 10, 2016

Just a little background history, I have been dealing with SC for the greater part of 30 Years, like most businesses there have been good times and not so good times. I can ( and will) say with the utmost confidence that SC has stepped up their game to a level most dealers will never reach, and I do not give praise lightly. OK, so here's the scope, I own a fairly new Jeep Wrangler and like most buyers wanted to "Spice" it up a little bit by modifying it to it's potential. My plan was simple, lift, exhaust / air box, simple visual mods and new tires. BTW, ALL being done without stepping foot into a Jeep Dealership, as I have ZERO Love for Chrysler Or Jeep, outside of my Wrangler.Here's where SC came into play , upon visiting SC during the Memorial Day Weekend, I spoke with Jeff about getting new tires for my Wrangler, he said to let him know and he would introduce me to Bruce (in parts). Fast forward to August, I took Jeff up on his offer. Being a savvy shopper I gave Jeff my quote from Tire Rack and Jeff explained that they use a different structure from dealers since they by in bulk and charge shipping to their customers, but he let me know he would get me the best price possible. After agreeing on the price I spoke with Bruce (to give him my approval), Bruce got everything on order the next day and had the tires delivered the following day to the shop. Upon that I made my service appointment for that Friday.Anyone that knows me knows my vehicles are my kids, and I trust them with no one, with that said as much as I could not wait to get the tires put on I feared and anything going wrong. From the minute I stepped into the service department my mind was put to ease, they welcomed me with a smile and had me signed in very quickly. The service department was busy, to say the least, BUT they took time with me and every customer and answered EVERY question I had from trivial to important (like proper PSI), I was amazed at the level of professionalism from everyone! The tech assigned to my car worked as if he was working on a classic car owned by himself, he did not rush or cut corners, he did everything with time and patience so as not to damage or rush the process, a true expert at his craft!When all was said and done they even offered me transportation (of my old tires) back to my home so I would not have to make a special trip back.Bravo to everyone at Schumacher Chevy, Judy, Steven and their team have won my respect and ultimately won me as a future service / parts customer, hands down! I would not think twice to recommend their dealership, Judy's accolades are well deserved and her father would be proud of how she kept his dream alive!

Joe S

Jul 26, 2016

Danny Diaz really went out of his way to make me happy and to give me the best deal possible. Will definitely do business with Danny and Shcumacher Chevy again.

Ray

Jun 24, 2016

I had a small issue but I was immediately contacted by Fred Lax for solution. I went to the Denville location and met with Tom Rezza the pre-owned sales manager. Tom and the sales person David Rose were extremely professional and courteous. Friendly people and willing to work a deal with you and most important will not let a customer walk away unhappy.

Lauralee

Jun 21, 2016

I walked into Schumacher not ready or willing to give up my current SUV. Because of this, I hadn't done any research or had any idea what car would be best for me; I just knew that unfortunately for me, I needed a new car and fast! Within 5 minutes of speaking with Christopher Stacy Jr., I was immediately at ease. He listened intently, and right off the bat, gave me some options for my next vehicle. He was incredibly knowledgeable and never made me feel pressured to make a decision faster than I was ready. One thing I was set on, was a sun roof. He told us he had to do some digging, but he would get back to us. Less than a half hour later, Chris called and said he had something that had everything I was looking for. I was pretty much sold as soon as I saw it! He got me a great deal, there was never a hassle, and I absolutely love my new Equinox! I will refer anyone who's looking for a new car, to definitely check out Schumacher Chevrolet!!

Rick the Yankee Fan

May 17, 2016

The maintenance desk was very friendly and honest with me. They stated that it would be about a one hour wait. I was car shopping anyway, so that was fine. It was finished in less time and the maintenance rep came out to the yard to inform me that my car was ready whenever I was. I have been to other dealers and the car would have been done and unless I checked, I would not have know when it was done. That extra step was noticed. That is true customer service. Thank You.

Ray

Apr 11, 2016

My experience was a delightful one. The transaction went very smoothly and quick, thanks to the shop click and drive program. I love my 2016 Chevrolet Camaro and would recommend Schumacher Chevrolet to all my friends and family. Thank You for your friendly staff.

JD Mac

Mar 24, 2016

Purchasing my new Corvette from Schumacher Chevy was a pleasant, hassle free experience. Communication from first contact until after purchase was just right. My salesman, Danny Diaz was knowledgeable, helpful, and friendly. All of the staff I encountered including the owner were courteous and friendly. I was given a fair price for the vehicle without any haggling. I would certainly reccommend Schumacher to others and would be happy to do business with them again.

Joe (for my wife Bernadine).

Mar 14, 2016

What a pleasure to have your car serviced at Schumacher. Appointments are on-time; your vehicle is quickly attended to and with the expertise of professionals. You can tell your car was serviced properly when you ride away. A walk to the show room for a wishful look at a luxury upgrade, or a friendly chat with a courteous sales representative, and before you know it, you are ready to go. What a pleasure it is to deal with the professionals associated with Schumacher Chevrolet.

Prince,T

Mar 3, 2016

It was a pleasure meeting Judy Schumacher during my visit.

MS Colorado

Mar 1, 2016

TJ Brantner and Jim Mann went above and beyond to help me find the right vehicle for my needs. As the vehicle wasn't yet in stock, but in transit, TJ kept me informed every step if the way and actually called me as it was being loaded off the carrier. I would be happy to recommend Schumacher Chevrolet to anyone. Thanks again!

Safisch3

Feb 24, 2016

TJ Brantner - Sales Associate was very helpful and accommodating. Sales Manager Chris Stacey - Always a pleasure to work with. This is my 3rd vehicle with Schumacher because of their professionalism during the car sale process. The experience is fun and not something to Dred... The best

JC

Feb 3, 2016

the best customer service always, no matter how busy or what time of day, they are always consistently helpful and with a smile - this is so much appreciated! Thank you as always

Gregory

Dec 29, 2015

I spoke to Leo Hernandez prior to coming down and I told him I didn't have an money to put down on a new lease and I didn't want to waste his time. He contacted me shortly afterwards and said "come down, I can definitely help you". Without any haggling, Leo (with the help of Chris Stacey), was able to get me out of my current lease early, into a 2016 Cruz and with only the first month's payment due (which was even less than what I was paying for). I hate car Shopping, but Leo, Chris and the entire Schumacher Team make car shopping a stress free experience!

Mark

Dec 28, 2015

I had a great experience at the dealership and dealing with the representative that sold me my silverado. There was no hastle or pressure to make a decision and they were very responsive to answering any questions that i had.

Salvatore

Dec 28, 2015

Actually had a pleasant experience buying my new Malibu.Salesman was great and very informative. Purchase price agreed to very quickly with no hassle. Very friendly atmosphere.

Marsha

Dec 27, 2015

The salesman was extremely helpful. He was outside the door and brought the car around for a test drive. He explained how the car functions. He was excellent. I would refer my friends & family to JIMMY "D" at Schumacher's.

Miguel

Dec 25, 2015

The It would have been nice to have been reminded in advance when the appointment was made that my 2 year's free maintenance was done. I didn't expect to spend 50 bucks on Christmas Eve.

Joel

Dec 23, 2015

Ann was very professional and as usual her help aloud us to acquire our second car from your dealership. my wife and I thank you and hope to do business with you and ann in the future.

Lawrence

Dec 22, 2015

Dave in Service was helpful and professional. Dave in Service was helpful and professional. Dave in Service was helpful and professional.

Thomas

Dec 19, 2015

Once again my experience with getting a new car at Schumacher was a great experience. Leo H was on top of this from the get-go. We figured out when it was the right time to do the pull-ahead program with Chevy and Leo found the right car for us in a short amount of time. The SUV is great and the price was just right. Mark R was also very helpful throughout this whole process and i appreciate his efforts as well.

Arthur

Dec 18, 2015

always friendly & informative waiting time is kept within a reasonable amount a good homey visit with regards to the value of customer support & consideration this is a very busy Dealership that personalizes each visit

Erika

Dec 17, 2015

Your Service & Sales Dept is wonderful BUT the cost for parts can be very high & I cannot always get things (like ties with alignment) from you. Another location, same ties, labor & alignment beat you by almost $300.00

Robert

Dec 17, 2015

Always satisfied by the friendly and courteous service managers and by the efficient and professional service personnel that work there.

Dariann

Dec 16, 2015

I felt well taken care of. All my questions were answered by Leo Hernandez. I highly recommend going to this facility and there employees who always treat me with kindness and respect.

Ronald

Dec 15, 2015

My experienceMy experience with Schumacher Has been a good one, they are quick with servicing my car. The workers are very professional and friendly.

"

Dec 11, 2015

Sales and fiance departments were extremely professional and helpful in making the deal go smooth and quickly. Would refer Schumacher to anyone I know. Salesman TJ was extremely attentive and not pushy.

William

Dec 11, 2015

Jim Perkowski has always made our experience easy, straightforward ,and pleasurable. He is just wonderful to deal with. he has everything ready so you can get on your way and is never too busy to answer any questions. Thanks Jim.

Peter

Dec 10, 2015

Very friendly, courteous and efficient. My Vehicle was taken in as soon as I arrived. The service area was clean.

"

Dec 9, 2015

very prompt expert service, service dept. told me what my Silverado needed then repaired it the same day, with no surprizes.

Frank

Dec 9, 2015

Everyone was very courteous and knowledgable. The device was quick and the service Dept was concerned about my well being

Marcy

Dec 9, 2015

Had an issue with the car not starting of my new 2016 traverse after having the car a week. Came in and within an hour car had new battery.

Benjamin

Dec 3, 2015

My scheduled maintenance was much faster and easier than I would've expected with anything car related. The service atmosphere was very casual and friendly.

Catherine

Dec 3, 2015

Always appreciate how I am treated with respect and honesty. All work is explain to me without being condescending.Everyone is always courteous and friendly.I feel confident when I drive away that my car is in excellent condition.

Edna

Dec 3, 2015

As in previous visits to this dealership, we were treated respectfully, professionally and were well taken care of. A special thanks to Rita Hernandez for her assistance!!

Gary

Dec 3, 2015

Always receive prompt and friendly service. My vehicle was taken in at my appointment time, the service was completed in a timely manner, and I was quickly on my way.

Janis

Dec 3, 2015

As always excellent, professional and friendly service. This my is my second Equinox purchased at Schumacher Chevy is a well oiled Dealership. They know what they are doing.

"

Dec 2, 2015

The whole experience was very nice and easy. Everything was explained and done accordingly. I would definitely go back for service and to purchase a vehicle.

Ben

Dec 2, 2015

Greeted warmly, they took care of my needs quickly and efficiently. When they had to order a part they attempted to let me use a Volt as my replacement car (I drive a Volt normally). They didn't have one, but gave me a comparable car to drive for a few days. Very good experience.

Marcy

Dec 2, 2015

Schumacher Chevrolet listened to everything I expressed I wanted and made the whole process easy with no beating around the bush. I would definitely recommend Schumacher to all of my friends. Thank you for your excellent customer service and professionalism.

Joy

Nov 28, 2015

from mstart to finish the service was very good. I was told it was going to take 1 hour and it was that.

Pasquale

Nov 27, 2015

Anne is great. This is my 6th purchase with Schumacker chevrolet over the past 10 years and I truly feel as though I've become part of the family.

Bernard

Nov 26, 2015

Due to a defective electronic module the message unit stated to Service Airbags. This kept the air bags from functioning. It was ordered and replaced. No more service messages.

Joseph

Nov 25, 2015

Had my 100,000 mile checkup, everything went great, Ed found some problems with my battery cables and called me and we did the cables. When I went to pay my bill I found I had 75.00 in my Platinum owners fund and used it toward my bill and that made it even better. Thanks Joe.

Frank

Nov 23, 2015

The service writer and his assistant were polite, helpful, and informative. Work performed was as described and on completed on time.

Steve

Nov 19, 2015

Everyone was extremely nice and helpful. Danny was our sales person and was outstanding. Dealership could use a little up-grade, but they keep the prices reasonable and play no games when you are try to make a deal.

Stewart

Nov 18, 2015

Everyone was very polite (even though is was 8 am) and very helpful. Answered all the questions I had about servicing my car. They were very responsive to a concern I had with me car and explained what needed to be done!

Jacquelyn

Nov 17, 2015

David was an absolutely Pleasure i felt like a queen and VIP He went above and beyond to accomadate me in every way The Loaner Car was amazing and i was blessed to be able to have it for the time that i did.

Ahmed

Nov 16, 2015

both jeff and danny were great to interact with. very honest, answered all our questions. They installed for us some extra options so that when we got to the dealership everything was really to go. Best car dealership experience i have ever had. Great dealership and great team!

Vincent

Nov 16, 2015

This dealership is very helpful and the employees are very friendly and accommodating. They noticed that my right axel was cracked while changing my oil and offered to fix it that day while I waited! In past experiences from other companies that would have never happened!

Leighmari

Nov 14, 2015

Jeff, Rita, and Chris are super helpful, professional and make purchasing a car easy. Will be returning for my next car purchase.

Pamela

Nov 6, 2015

My family has purchased new vehicles and used the service department from Schumacher Chevrolet for 65+ years - always a positive experience!

Tyshirah

Nov 5, 2015

I was very pleased with the service I received. I did not have to wait around for my vehicle to be repaired. Everyone was so kind. They also kept me updated on the progress of my service, via telephone. It was overall a great experience. I Schumacher Chevrolet.

Keith

Nov 2, 2015

They are great . Approach the problem right of way seen what need to be done , and its was fixed in a very short time.

Joseph

Oct 29, 2015

I've always been treated well here however this is the first time I felt I was being up sold on something. They were pushing throttle body service. I declined because I've read that you need to do that every 30000 miles and I'm around 22000. Then I overheard them pitching that service to others who were also waiting for their cars. They told an older woman that it was necessary to get the car ready for the winter. This is the first time I felt they were trying to squeeze money out of me however I will return because they've always given me good service in the past.

Robert

Oct 29, 2015

It was a great experience all around. From our sales person Danny Diaz helping us to signing the paperwork. One of the most postive car buying experiences I've ever had.

Jason

Oct 22, 2015

Rita, Jeff and the whole team are just fabulous, caring, great people to work with. Until I found Schumacher I used to HATE buying cars. You guys have made it a great experience! Oh, and the new 2016 Chevy Volt is a stunning automobile. Hats off to GM for building such a forward-looking, awesome vehicle!!

Laura

Oct 19, 2015

I have purchased and leased 4 cars from the dealership. Whenever an issue arises, Schumacher is there to help. I could not ask for more.

Jacquelyn

Oct 18, 2015

They were very friendly to me qnd curteous The atmospehere was awesome I was ve happy that i was able to use a loaner to ensure that my mom got to her dr appointment and i was truly happy with he car it was amazing for me.Truly satisfied with the experience and Robbi truly exeeded all of my expectations

Steven

Oct 18, 2015

The staff was very courteous and helpful and explained in detail the issues with my vehicle. I was quicly provided a loaner and sent on my way as they attended to my car. A great experience all around.

John

Oct 17, 2015

Short and to the point. You have great people in service that deliver great service. My service advisor Robbi was great from getting me in for service to follow up calls. Don't change a thing.

Matthew

Oct 14, 2015

Luis was extremely helpful and patient with me. I would definitely would refer any of my friends and or family to him.

Daniel

Oct 13, 2015

The effort in finding what we were looking for while not exceeding our tight budget was awesome, everyone there was friendly whether they were working directly with us or not and there's truly a great balance between hometown/family feel & professional service at this dealership. Extremely pleased!

Charles

Oct 7, 2015

This is our 3rd Chevrolet with the same sales person Rita Hernandez, who worked with us to find the vehicle we now purchased. Very Satisfied.

Michael

Oct 6, 2015

Good service. Everyone was nice. Beautiful loaner car (that made me want to trade in my own car to upgrade). I did not get the hard sell when I declined some optional recommended maintenance.

Brian

Sep 29, 2015

new malibu had a leak in the trunk found out it was window seal. they fixed it and i was pleased. the service team is always polite, and responsive.

Derrick

Sep 26, 2015

The Staff was beyond extraordinary in all aspects of my car buying experience. I would 100% tell my friends and family about the care and attention I had received at Schumacher Chevrolet. I truly felt like family!!

Carlos

Sep 23, 2015

This the second vehicle I got from the dealership. I have excellent dealing 1st with sales and with the service department. So when it was time for another Chevy, I came back to Schumacher. I myself work at a Honda dealership for 26 years in the service dept. and have driven all brands of cars but I have always enjoyed Chevy vehicles, 6 in the last 21 years.

Frank

Sep 22, 2015

The service department was very courteous and my service rep who name is Dave was very helpful in getting my truck fixed.

Kathleen

Sep 20, 2015

Everyone was so friendly and willing to help. I had an appointment with TJ at 4 and was taken care of promptly. The manager who then took care of all the paperwork was also very nice.

Kenneth

Sep 11, 2015

Louis Ramos was very helpful when it came to meeting our needs. We went in on a very tight budget and he worked real hard to get us into the vehicle we needed. He was very courteous on our needs, if and when we need another vehicle we will look for him.

Barbara

Sep 10, 2015

I have been servicing my vehicle at Schumacher for a while now and have been extremely happy with the professionalism of the staff and courteous treatment extended to me each time I brought my car in for service. I find this dealership's staff and service to be excellent.

Linda

Sep 10, 2015

this was my first time using the service dept. I was impressed with the staff and waiting room. I was told it would take approx 1 hour and my car was ready and waiting at the door for me exactly 1 hour later. The only negative was having to walk through the garage in order to get to the restrooms. It would've been nice to have a customer restroom near the waiting area, but otherwise I was very pleased

Andrew

Sep 9, 2015

Service Department is friendly and professional and very accommodating to my unusual request. They went above and beyond the call of duty.

Mariann

Sep 9, 2015

The sales person was very knowledgable and took alot of time with us. We were extremely happy with the service we received.

Kathleen

Sep 7, 2015

I would greatly like to thank Jim P. for an outstanding experience in getting my husband into a silverado back on July 4th weekend. I loved Jim and the family feel of the dealership that I went back for myself. This Labor Day weekend for a Traverse. Could not be happier with my SUV and my husband with the Silverado. Nice to be part of the Chevy family! Please let Jim know that I love it!!!

Henry

Sep 2, 2015

Excellent staff,Chris jr. was great,took the time to listen to what I wanted,brought the Tahoe from the other lot to show me,the used car mgr.gave me a fair deal for my Tahoe,and they gave me a fair price for theirs,so we had a deal,thank You. Would buy again,and recommend to all looking for car.

Frank

Aug 28, 2015

Very courteous, paid attention to my my needs, assisted me in deciding to lease my new Equinox by making the lease rates very easy, Dealership on a whole is friendly and reputable.

John

Aug 28, 2015

my wife and i are not comfortable with high pressure sales..we like to think we are reasonably methodical in purchases of this size.. you dealer ship was already know to us because of the positive experience we had with with an HRH recall you helped us with..so JIm Durkin was a no nonsense, courteous salesmen, So, Janet and i would definitely recommend Schumacher .. and we really enjoy the equinox, and that car was not even on the short list when we started

Bruno

Aug 26, 2015

The people at Schumacher Chevrolet have Always treated me with total professionalism and Always got the particular job done right and quickly. The dealership is First Class!

PSG857

Aug 26, 2015

There aren't enough superlatives to explain how great of an experience I have had with Schumacher Chevrolet in Little Falls. Chris Stacy Jr. was a pleasure to deal with. I needed the truck to take two of my children back to school the week that I bought it. Knowing this, Chris Jr. put together a very fair deal on our Equinox lease and because of my timeframe, even arranged a loaner car to be available for our trip as a contingency. I am typically skeptical when hearing that a dealership treats you like family but I'm completely won over. Everyone I dealt with there, Chris Jr. in particular, was phenomenal and have earned my business and my appreciation. If you are in the market for a Chevrolet, they should be your first stop. It will save you a lot of hassle!

psg857

Aug 26, 2015

There aren't enough superlatives to explain how great of an experience I have had with Schumacher Chevrolet in Little Falls. Chris Stacy Jr. was a pleasure to deal with. I needed the truck to take two of my children back to school the week that I bought it. Knowing this, Chris Jr. put together a very fair deal on our Equinox lease and because of my timeframe, even arranged a loaner car to be available for our trip as a contingency. I am typically skeptical when hearing that a dealership treats you like family but I'm completely won over. Everyone I dealt with there, Chris Jr. in particular, was phenomenal and have earned my business and my appreciation. If you are in the market for a Chevrolet, they should be your first stop. It will save you a lot of hassle!

David

Aug 25, 2015

Best car-buying experience of my life! We knew we got the best deal up front and didn't have to go through the hassle and stress of negotiating. Jim was such a pleasure to work with - friendly, professional, and accommodating. He made sure we left there happy and in a timely fashion. Highly recommend Schumacher dealership - go see Jim!

ringo05

Aug 25, 2015

I had a terrible experience at Schumacher in Clifton. I was told I would have power seats. When I received the car there were no powered seats and no mats.

Russell

Aug 22, 2015

Customer service, and staff were extremely pleasant, reliable, friendly and very efficient. Everyone treats you like family, and the service on our car was excellent.

Christopher

Aug 21, 2015

Great Experience. No hassle price. Got us in the car we wanted for the price range we needed to be in. Such great service I went in for one car last week and I think I am picking up a second next week. Salesman do not hassle you instead they work with you. I think the fact I when for one car and am possibly leaving with two should say all you need to know about this dealership.

Grace

Aug 18, 2015

service was completed in about an our as promised, never any problems at your dealership. Have leased our last two chevys from you and just recommended my daughter who is in the market for a compact SUV.

Nancy

Aug 18, 2015

Service advisor explained recommended services needed and they were all performed in a timely manner. However, haven't yet had a chance to drive any distance. Expecting to be completely satisfied when I do so.

Peter

Aug 18, 2015

Our problem in our 2013 Cruze LTZ is that the onboard GPS will not accept verbal commands. Almost every time, after speaking in a destination, the GPS "voice" takes us to a different city in a different state. It turns out that this is not only my problem but others as well. We must wait for a fix from GM. In the meantime we are using another type of verbal command, which seems to be working at this time. Thanks, Dave for all your help.

Debra

Aug 15, 2015

TJ, Joe, and Judy are professional, courteous and very knowledgeable. This is the second new vehicle I have purchased from Schumacher Chevrolet and am a very satisfied customer. I love my 2015 Chevy Trax, a great car for my 2 young grandchildren and I. Thank you for your wonderful customer service, I speak about your wonderful dealership to friends and family.

Jeffrey

Aug 14, 2015

As always, great service in a timely and professional manner. This type of service will continue to bring me back as a loyal customer.

Michele

Aug 14, 2015

I was extremely pleased with Schumacher Chevrolet. Jim Durkin went above and beyond to make buying my car experience a pleasure. I would highly recommend Jim and Schumacher to my family and friends.

Jeremiah

Aug 7, 2015

professional; on-time intake; ready when predicted; convenient waiting area; alert, pleasant staff helpful in answering questions; extremely convenient to home

Linda

Aug 5, 2015

Went in to Schumacher with a major issue on my 2014 Chevy Impala LTZ. They had never seen anything like this before, but did resolve and fix the problem. Am very satisfied, as always, with their service, etc.

Joseph

Aug 3, 2015

I brought my Chevrolet Colorado in for its first oil change. Ed Izzo checked everything on the truck and he even told me about a recall that I didn't know about.

Christine

Jul 31, 2015

Could not have been better. From doing research online for myself, to contact from Maria at the dealership, then finally to working with Chris S. Jr. I lived i Little Falls for many years and as soon as I saw the Trax I knew I would go no where else to even take a test drive. Everyone I worked with gets an A+!!!

Brian

Jul 30, 2015

This is my second lease with Schumacher Chevrolet and this experience was as smooth and as easy as the first. Rita Hernandez could not have been any better or more helpful in getting my wife and I into the car we wanted. I am looking forward to many more years as a Schumacher Chevrolet customer and working with Rita.

Grace

Jul 30, 2015

I was very satisfied with the service provided. Ed Izzo kept me informed all the time. He handled my problem in a very efficient and pleasant manner.

Ramon

Jul 30, 2015

Vehicle was recieved at set appointment time. Service representatives were very accomodating. Diagnosis would take some time so they drove me home and picked me up with my truck was ready. Excellent customer service

Joan

Jul 26, 2015

Gauge, on my way to work, was running hotter than normal.Headed straight for Schumacher without any thought. Steve took care of the situation & had someone drive me to work in Bloomfield which is so important to me. Called me after 11 am to say it was the thermostat. I gave them the go ahead,of course. I was picked up at 5 pm & the job was done. After asking a few questions I was put at ease by service dept. I will continue to give all my business to Schumacher & when I am ready to purchase a new Equinox they will be the first to get my business. Thank you so much!!

Cynthia

Jul 25, 2015

They made all the custom touches I asked for between the sales and service departments to make the purchase as seamless as possible.

Alice

Jul 24, 2015

Our salesman TJ was most informative about everything we asked regarding our purchase of the Equinox and even programmed all the set ups in the car for us which when you are not technically savy really helps tremendously -thank you TJ

Lauren

Jul 23, 2015

No pressure. Allowed me to take my time in deciding on the right car for me. Didn't have to haggle. I felt comfortable and trusted the salesman/women would get me the best deal from the first time I went in.

Alexandra

Jul 18, 2015

This is my 2nd experience buying a preowned car from Schumacher Chevy. My first experience was in 2008 when I bought my Chevy colbalt. The car salesman are always honest, down to earth, and will never pressure you into a sale. The reason I went to Chevy was so that my 16 year old brother could get a car. When I got there I found a 2014 Chevy cruise LTZ which I loved. I got good money for my 2008 colbalt in the trade. My car salesman, Jim Durkin went out of his way to make sure I was happy with what I was buying. Although my brother did not find something the day I bought my car, we went back to Jim after dealing with other subpar dealerships. My brother also ended up with a 2014 cruise LTZ. Once again me and my family are HIGHLY SATISFIED with this dealership. This is the best place to go to when looking for any car new or preowned vehicles. They have the best deals and the most caring salesmen.

Jacquelyn

Jul 15, 2015

I have been a customer of Schumacher Chevrolet since the mid 1980's. I have never owned anything but some type of Chevy. My family currently owns 3 Chevrolet's. Even though the dealership has grown enormously over the years (I think the largest in New Jersey), I continue to enjoy the quality of service and personal attention that is provided. Kudo's for continuing the Legacy!!John Blanton, West Orange, New Jersey.

Randi

Jul 15, 2015

The staff was helpful, kind, and easy to deal with. I loved making my appointment online and picking a time when it was convenient for me to go. It was easy to do.

Gerald

Jul 14, 2015

Robert was very knowledgeable, and had a great personality. Would definitely recommend him to anyone wanting to go to the dealership.

John

Jul 13, 2015

Service was excellent and the staff couldn't be more accommodating. Always recommend schumacher. They are a totally different car dealer experience.

Meredith

Jul 9, 2015

Before embarking on a vacation involving driving many miles, I took my car in for a servicing. Pleasant waiting room. Efficient and friendly service dept. staff-from the time I drove to the service entry, until completion of the service.

Miguel

Jul 5, 2015

My time at your dealer was great. Loved all your cars and all your staff were friendly.Luis Ramos answered all my questions and got me a great deal on my 2015 Malibu,he is a very good salesman. He knew exactly what I wanted.I'll be back for the Impala in 3 years.Hope they make an SS model!Thanks for everything.

Thomas

Jul 1, 2015

Lisa from Internet sale was very helpful and Jim from sales worked with me and spent a tremendous amount of time going over all the options the Truck offered. A great experience.

Ashema

Jun 28, 2015

I am a HAPPY customer! Everyone was really nice, friendly, and professional. I felt like family! Mr. Rocket and staff definitely made my car shopping experience a great one. Schumacher Chevrolet has a new life long customer. :)

Michael

Jun 27, 2015

took me on time----took care of all the recalls ina timely fashion---even charged my Volt so I had enough to get home without running on gas

Peter

Jun 27, 2015

From sales manager to sales person was the best overall experience i ever had in the 6 new car & trucks i bought.

Michael

Jun 25, 2015

I had no problems with the dealership on my last visit. As a matter of fact I was quite surprised. My head gaskets need to be replaced, and the owner of the dealership, along with her service manager, was able to have me bring my car in for this repair, at very little cost to me. That certainly was a relief to hear, and a pleasant surprise.

Alvin

Jun 24, 2015

This was my first time at Schumacher Chevrolet and my experience was outstanding. A previous dealer gave me the run around for 3 months. Schumacher Chevrolet gave me outstanding service and it was a pleasure to work with Jeff Schumacher and Leo Hernandez

Tonino

Jun 24, 2015

it was very courteous, knowledgeable on the car model i chose a brand new CORVETTE STINGRAY Z 51 { my second vette after my 1999 coupe] looking forward to my third. Ciao Tony

Gina

Jun 23, 2015

Got to my appt on time and Robin let me know it would be about an hour wait. And it was exactly an hour. I did have to return for 1 min to fix the tire pressure indicator and everything was fine.

Nancy

Jun 14, 2015

T.J. was great. Have all ready recommended him. He delivered everything i wanted in the vehicle and didn't try to sell me options i was not interested in. Highly recommend!

Arthur

Jun 11, 2015

The hardest thing about anything to do with Schumacher is getting in the parking lot. After that the service is A#1....!!!!

Gilda

Jun 9, 2015

At the time I was going to turn in my 2012 Equinox, I was seriously thinking of going to Jeep because I was not happy with the service I got one day at the Little Falls dealership. But then, I got a phone call from Chris Stacy Senior and all of that changed. He was extremely attentive, found me the car I was looking for at a reasonable price. He then assigned Chris Stacy Jr. to assist me with the rest of the paperwork once I agreed to sign a new lease. Everything they both did from that phone call on was excellent! They valued my time and valued the fact that I was an existing customer. Everything was done smoothly and without stress! I am so happy your company has salesmen like Chris Stacy (Junior and Senior) because without them you would have lost a loyal customer! They should truly be commended for their hard work, and fixing other salesmen's mistakes. Thank you for turning my negative experience into the best lease transaction I have ever done!

Kimberly

Jun 8, 2015

Christopher Stacy Jr. helped me out a great deal!! It was my first day back in the country and I needed a new car ASAP. I had no idea what I wanted and he ended up showing me the chevy cruze and I fell in love!! The entire atmosphere was just amazing. Chris Stacy Senior was always there to lend a hand too to make me feel comfortable since I am only 21 and this was my first lease under my name. Such a helpful dealship and I highly recommend working with Chris, always trying to get me the best deal and working with my budget. Love my new car!!!

Erika

Jun 5, 2015

The dealership is very easy & nice to deal with.. Note pls: A tire rotation should be included in an oil change as normal maintenance. Most dealers I have used in back have included it in the price & not charged separately.

Amir

Jun 4, 2015

Simply put , Excellent end of story ! The service was very professional and courtesies, I look forward to continuing any service of my new 2015 suburban ltz. Thank you and keep improving and getting better with your exceptional customer service again thanks from me and my family.

Edward

Jun 4, 2015

I was treated with excellent care. Everything was done to my car I asked for plus more. Will be back again.

John

Jun 3, 2015

Love that they offered me a ride home while I left my truck there. Very nice touch. Although other issues were found during the inspection, I felt I wasn't being pushed into agreeing to the additional expenses but did because I felt completely confident with their decissions. Needless to say I was happy forking over $2300 for what was only supposed to be a $325 repair. Totally trust you guys and love the results!!! Thank you! John

Francine Gail

Jun 1, 2015

Thank you, for sending me postcards advising that that my 2012 Sonic has two recalls. But I took the day off work, and scheduled service just to get the recall issues fixed. After two and a half hours of waiting for my car to be repaired, I was told that the recall parts were not in stock and I need to come back. Why did you give me an appointment when I clearly advised that I was coming in to address the recall? Get it together, Schumacher!

Joseph

May 28, 2015

I was able to schedule my appointment for 7:30 am. I arrived at 7:15 am and the service team immediately welcomed me and took the vehicle in for service. I was driving off the lot before 8:15 am. The service at Schumacher is top notch. I leased my 2013 Chevy Traverse from their sales team and look forward to getting my next car from them next year when the lease is up.

Jeffrey

May 25, 2015

The Service Department never fails. If the service takes and hour or a day, it is always completed to my satisfaction.

Vivek

May 25, 2015

Jimmy D was very helpful and knowledgeable about the Chevy Volt. He was able to work with me go get a great deal. Thank you Jimmy.

Janis

May 24, 2015

As always, my experience was pleasant, professional, expeditious and complete. My little granddaughter, Rita liked the candy kisses too! Thank you!

Mike and Christine Consales

May 22, 2015

This is now the 7th new vehicle we've purchased at Schumacher Chevrolet. Why go anywhere else when we continue to get 5 star treatment. Rita Hernandez and Ann Ulrich together are the "Dream Team" of the dealership. We love our 2015 Camaro convertible! Going back tonight to possibly purchase #8. A 2015 Colorado. Mike and Christine Consales

Karen

May 20, 2015

We could not be more pleased with the professionalism and genuine, polite manner of the staff at Schumacher Chevrolet. From the time we walked in for the service appointment we were welcomed in a friendly, helpful, efficient way. They are honest and explain everything in detail. Each time we have been there we are made to feel as though we are part of "their family". Just as their commercials genuinely state. I have and will highly recommend Schumacher Chevrolet to anyone interested in purchasing a Chevrolet car or truck.

Amir

May 17, 2015

Sure, the salesmen at the little falls, store by the name of Danny Diaz ( hope I have the right Dan ) he was simply put exceptional and should be increased in pay and rank with in the business. Also mark was very helpful in sealing the deal. Over it was a wonderful experience and hope they are around for another "82" years and only Amighty God knows best. Also diversity should be taken into all of the locations should be a major consideration going forward. Again thank you and we look forward to being part of the family thanks.

John

May 14, 2015

The service department found a crack in my windshield when I brought it in for routine servicing. Then they got me a good price on getting my windshield replaced. I've been very happy with the service department and Robbie who is my service representative.

Meredith

May 12, 2015

I had an appointment with service department I feel confident with Schumacher Service Department-the manager, Mr. Glossy, the staff and the very knowledgeable mechanics. They are very customer oriented and take time with a customer to listen to him/her; they explain the problem and the method of solution so the customer understands clearly.I have shopped cars at many places and had my cars in those various service departments, but have never been treated as well in any purchase or servicing as I have experienced at this dealership.

Joseph

May 11, 2015

In for the 90,000 mile service. Ed found a few issues that needed to be accomplished, he called me and I gave him the go ahead and everything was done to my satisfactory in a nominal amount if time.

John

May 6, 2015

They Did Such a Great Job They Found an Other Problem with My Car That Other Service Dealer Didnt Find GREAT JOB!!!

Lawrence

May 6, 2015

Corvette tech was knowledgeable and patient in explaining to me things about my 2015 Stingray. He did a great job. Service manager was also extremely friendly and offered to help with anything I needed.

Deborah

May 5, 2015

All staff at Schumacher Chevrolet are extremely customer service oriented and definitely go out of their way to please their customers!

Jennifer

Apr 30, 2015

Tj has helped my family for years. This was a pleasant and easy lease. My back is happy in the new equinox.

Frederick

Apr 29, 2015

Everyone was great especially our salesman Jimmy D. In my opinion he went out of his way to get me into the car that I wanted. The day I picked the car up the paper signing went flawlessly This is the third time I have either purchased or leased from Schumacker

Brianne

Apr 28, 2015

I have been working with Schumacher for almost 6 years now and I'm proud to say that I just purchased my second car from them! The first car that I ever financed was through them which unfortunately started having problems recently but I was able to trade it in with no hassle & no money down! They are genuine & truly care about their customer's experience, as well as knowledgeable & understanding.

Michael

Apr 26, 2015

It was a great experience from the second we walked in the door. Daniel and Chris help us out tremendously.

Joseph

Apr 25, 2015

Dave is service was very helpful and followed up with me throughout the day to keep me informed as needed while my car was being worked on. His help was greatly appreciated.

Paul

Apr 25, 2015

I was skeptical about getting a new car but the people at Schumacher aided me in coming to the right decision. I felt comfortable, that my automobile needs and concern were of top priority and overall was very satisfied with the entire process.

Colleen

Apr 24, 2015

The service people I talked to were great. The only problem I had was the tires were checked and the monitoring system was reset. The next morning the system caution warning was on and I have to make another trip back to the dealer to get it looked at which is an inconvenience, especially if I have to leave the truck. As long as I get a loaner vehicle it will be a hassle but fine. Everything else was fine and a good experience

Jason

Apr 24, 2015

TJ Brantner and Schumacher Chevy are excellent they provided great customer service and made buying a car easy and stress free. I would definitely recommend them to family and friends.

Randy

Apr 24, 2015

They worked great as a team. Test drove vehicle while they checked out my trade in. Rare for dealers, they negotiated a little bit via email because I was out of state and it was along drive, so I needed them to commit to a range on trade in and sales price in advance. They kept their word. And the negotiation process was not painful....Very fair, good team. Highly recommend.

Rocco

Apr 24, 2015

the chev. dealership is like your family. the car sales person know how to sell you a car. the place is clean.

Daniel

Apr 23, 2015

I was very pleased with the help I received. When I expressed concern about the timing of the service, I was offered a loaner car to put my mind at ease. Very considerate.

Meredith

Apr 22, 2015

By far the most pleasant car buying experience I have ever had. From first point of contact to driving out of the lot with a new car. The managers, my salesperson, Danny Diaz; receptionists the service dept mgr and staff-all excellent: professional, knowledgeable and friendly. Thank you.

bigtrucklilgirl

Apr 22, 2015

Very nice people. The entire buying experience was effortless and stress free. As for the price, another sales person at a Chevy dealership less than 10 miles away had the audacity to say I was lying about the price I was quoted and not to waste his time. No bs pricing is one of the many reasons to why Schumacher has an excellent reputation and is known as the dealership to go to for Chevy in NJ. Crane Chevrolet in Clifton,NJ is also at the top of the list but they did not have the truck we were looking for in stock. Go to Schumacher or Crane, don't waste your time at other dealerships. If you stop by Schumacher, ask for Leo. What a nice guy!

Rodney

Apr 15, 2015

The service dept. was able to take me on a last minute appointment. The recall and my scheduled maintenance was done in the time frame stated by Dave.

Brian

Apr 14, 2015

Every member of your staff was very helpful. The sales man Chris Stacy was very polite and very helpful. I would recommend him to anyone looking for a vehicle

Andrew

Apr 6, 2015

Daniel Diaz was very professional , knowledgable and kind. He was also very patient and the entire staff was very helpful. Excellent service very nice experience

Richard

Apr 4, 2015

The issues with my car were handled quickly and as usual the service people at Schumacher were a pleasure to deal with.

Christopher

Apr 3, 2015

very friendly and helpful staff. Very efficient staff. I didn't have to wait and I was in an out in an hour.

Arthur

Apr 2, 2015

when the part they needed to complete the work on time did not arrive they notified me immediately which allowed me to plan ahead for my own day.... impressive..!!!!

Andrea

Apr 1, 2015

I recently picked up a new 2015 Malibu and am very pleased with the vehicle and with the exceptional service I received at Schumacher Chevrolet. The entire staff is top notch, and took very good care of me, making my new vehicle purchase a very pleasant and easy experience.

Sara

Mar 31, 2015

Danny Diaz was great, I really liked him and will want to do business with him again. The only minus was that we were there all day but we did take the car the same day. Wish you had longer hours on weekends.

Anthony

Mar 30, 2015

everything was great and has always been great here. my only issue was my wife brought in the truck and it needed a new tire and they told her it was going to be $200 without checking if we had tire coverage. she had 3 kids with her and was trying to reach me at work and almost said ok until she finally got me and i told her about the tire coverage. if she didn't reach me, she would have just paid the money. i wish they would check these things before just throwing out prices.

Christopher

Mar 24, 2015

Service tech who did my truck came out and told me everything he did. That was very helpful and unexpected. Looking foward to my next visit.

Jeanette

Mar 24, 2015

the best customer service! - always service with a smileMuch appreciated! A rare commodity these days.I chose this dealership because of their reputation for excellent service & they didn't disappoint.

John

Mar 24, 2015

I was approximately 30 minutes early for my appointment and my vehicle was taken inside immediately and services. Will be using Schumacher chevy for all my vehicle needs.

Michael

Mar 24, 2015

Mark, the GM, and Louis, the sales rep, were both very professional and delivered on what they promised. I drove over an hour to the dealership for this excellent service. Looking forward to doing more business with Schumacher Chevy in the years ahead.

Carmella

Mar 21, 2015

courteous, professional, knowledgeable, a extremely pleasurable experience, from our salesman Jim Perkowski right to the finance person Joseph Phillengeri. I would highly recommend anyone interested in purchasing a new or used vehicle to go see them.

John

Mar 21, 2015

Schumacher people are your greatest asset. Compared to other dealership experiences Schumacher is tops. No doubt in mind because the people that are there.

Robert

Mar 18, 2015

Diesel exhaust problem. Great service. Got right to the problem. Nice loaner car. Great followup by Dave. Car running great.

Jayne

Mar 15, 2015

I have been doing business there for over 10 years and every time I have been very pleased. This time I worked with TJ and he was amazingly helpful and knowledgable.

Gregory

Mar 12, 2015

Robbie, in Service was condescending and rude. It is the first and only experience I have had like this at Schumacher, making it all the more surprising.

Charles

Mar 10, 2015

i have an incredible experience every time i bring my car into these guys. everyone is professional and friendly. rare to find this kind of customer service these days, let alone at a car dealership.

Hector

Mar 10, 2015

Great buying experience Jeff Schumaker really put together a fantastic truck for me everyone's talking about it I'm very proud to own it definitely recommend

Christopher

Mar 4, 2015

Hassle free. Issue was diagnosed quickly and 2nd appointment was scheduled to get it fixed. The entire process was unbelievably smooth. I could not have been happier with the service.

Andrew

Mar 3, 2015

Rita is THE best salesperson i ever dealt with .. Jeff Schumacher is always fair in trade and professional I shop here (2nd chevy) for the "NO PRESSURE'salesmanship. because I (like many people i know) hate it when a dealership puts the sale pressure on. I feel VERY comfortable as soon as I walk into the deanship

Kathleen

Mar 3, 2015

I am always treated like a valuable customer. They start on time and always do an honest job. I never feel like they just add on things claiming they need to be replaced when they really don't like many other dealerships do.

Joseph

Mar 2, 2015

I was very pleased with Rita and Chris as is the past they took great care of me and were able to get me what I wanted. It is always been a good experience buying a car from SchumacherJoe in Finance is also supper knows his stuff and does not waste time getting the paper work processed. Thank you all.

Marie

Feb 28, 2015

My husband took the car in for the oil change. The service was prompt and they cchecked the car, rotated the tires. My husband was satisfied.

Raymond

Feb 25, 2015

Vehicle was repaired in a timely manner. The service writer communicated with me when the problem was identified and the vehicle repair was completed and the vehcicle was ready to pick up.

George

Feb 24, 2015

I have purchased may vehicles in the last ten years and the sales and service depths are excellent as always.

Marian

Feb 21, 2015

I am always satisfied with the people who work at Schumacher. They do a great job and I trust them.

Bruce

Feb 18, 2015

I WAS TREATED WITH THE UPMOST RESPECT THEY WENT ABOVE AND BEYOUD TO MAKE ME COMFORTABLE..I HAD TO LEAVE MY CAR OVER NIGHT THEY GAVE ME A LOANER WHICH WAS A COMFORTABLE RIDE..THE NEXT DAY THEY CALLED ME EARLY TO LET ME KNOW THAT THE REPAIRS WERE COMPLETED...I WAS VERY SATISFIED EVERYONE HAD A SMILE ON THAT MADE YOU FEEL WELCOME .I AM A VERY SATISFIED CUSTOMER AND WOULD RECOMEND SHUMACHER CHEVROLET TO ALL MY FRIENDS AND FAMILY ..I THANK YOU VERY MUCH FOR THE WONDERFUL TREATMENT I RECEIVED I'M GLAD TO BE PART OF A LOYAL HONEST DEALERSHIP..I ALSO THANK THE SALES DEPT.. LEO & CHRIS FOR HELPING ME MAKE A GREAT DECISION ON MY TRAVERSE IT'S THE BEST CAR I HAVE EVER OWNED...

Christopher

Feb 18, 2015

The sale man was very helpful and friendly. We had a great experience at this dealership that's why we keep coming back.

Lori

Feb 16, 2015

Your staff is always courteous, friendly and professional. I truly feel that the service department personnel and the dealership in general have my interests in mind. I never feel like I'm being "sold" something that I don't want or that I don't need.

Gina

Feb 10, 2015

Jimmy D is a great sales rep and was very thorough in explaining everything about the car and any questions I had during the process. I am so happy with my car. When I first started looking at the Trax, I asked my dad if he would come with me and for where to go, right away he said Schumacher since he and my brother both bought their cars there. So glad I listened and went to see your dealership. Ill definitely advise all my friends and family to look for your dealership and for Jimmy on their next purchase.

Richard

Feb 5, 2015

Everyone is friendly and accommodating. Salesmen in the showroom, manager at service desk, technician servicing my car all treated me as though I were the only customer. In spite of the snow and their work load, they took their time and answered all my questions about my car and my concerns. The technician also helped adjust and reset the memory seat on my car as well as all other required maintenance and oil change.

Bernard

Feb 4, 2015

Ed from the service department was very professional, yet willing to spend the time to answer my queries about purchasing another Malibu. There are hundreds of different choices to make in the variety of the models offered. He tried to give me an understanding of the choices I would have to make in the upcoming months. Besides he likes Alex Kava & Michael Connelly

Karen

Jan 28, 2015

From the time I purchased my car with the help of Jim Durkin and all the way through including this recent service appointment, everyone has been genuine, professional, courteous and helpful. The wait times for appointments are good and I notice that staff lets everyone know of the status of their car if necessary during their waiting time. When the Schumacher Commercial says, "come join the family!", I couldn't agree more. I highly recommend Schumacher Chevrolet.

Mary

Jan 28, 2015

All went well but now can't turn heat off in rear when before was OK. Will bring in again to correct.

Rachael

Jan 28, 2015

Danny, Mark and the team are so nice and even though it is Danny's job, he does 100 % for the customer. This is my second purchase in six months, I will not go any where else.

Joseph

Jan 27, 2015

Excellent as usual, Waited for my car and it was done in a short amount of time I was on my way. Thanks Joe Fasano.

John

Jan 23, 2015

I always expect the best deals and get them at Schumacher Chevy. I am glad I found this dealer to buy my cars from. Louis was my salesman and he did a fantastic job from start to finish.

Suzanne

Jan 21, 2015

I am always happy with the way I'm treated. I feel that everyone is helpful and honest. My only reservation to selecting 10 for the second question is that I'm not convinced that the GM product fits my criteria for everything that I want or expect from a motor vehicle.

Rachael

Jan 20, 2015

This is the first time I came there for service. They all could not have been any nicer and very efficient. The car was done as promised. Service better than expected.

Steven

Jan 17, 2015

Staff was courteous, supplied a loner on short notice, and explained fully what needed to be done now and what could wait.

Melverne

Jan 14, 2015

I found all the personnel I dealt with to be extremely gracious and helpful. The most important part of any company are its employees - and you have the best!

Arthur

Jan 10, 2015

very professional & upfront about available deals & possibilities Honesty that is very hard to find when dealing with a car dealership..!!!

Carol

Jan 7, 2015

Always courteous. Explanations of what will be done and what was done understandable and to the point.The staff is knowledgeable and friendly.

Roger S.

Jan 7, 2015

Great overall experience. Traveled over 180 miles for a particular vehicle and could not be happier with the entire management, sales and business office staff. They are a 5 star dealer.

Joseph

Jan 1, 2015

I was happy with their service. The service manager was polite, courteous and professional. I didn't have to wait. They took me right away and finished the job quickly. They fixed what they had to fix. They checked the my car out for me because I told them I was taking a trip.

Charles

Dec 31, 2014

Very nice & easy to work with, & very helpfull. I will be back in 3 years when my lease is up!Johnny D, was great!

Margot V

Dec 29, 2014

My car was brought in to repair a defective defroster and after the initial appointment was made, the battery died. The technicians repaired the defroster and replaced the battery. We also ordered a new key as one was recently lost. Since the work would take a little longer than was originally planned, they offered us an option of taking us home or using a car to get around on our own. We declined but thanked them for the courtesy. We have found over the years that the people at Schumacher go out of their way to make the customer happy.

Valerie

Dec 28, 2014

I started coming to Schumacher because of the service. I used to trust Steve at Preakness Chevy and when I found out here was at Schumacher I was on board. We even got my Dad going there. I trust them implicitly and know that they would NEVER rip me off. Thank you.

Richard

Dec 27, 2014

I dropped my Silverado off for service, and it was ready in a very short period of time. The people are always great to do business with. And I'm always satisfied with the work performed on my vehicle.

Brenda

Dec 26, 2014

I made the appointment online, arrived at the confirmed time, everyone in the service department was friendly and helpful. I had a question about a letter I received in the mail about the car which was explained. I did not wait long for my service and was back on the road in no time. Even got a calendar.

Steven

Dec 25, 2014

I can't Thank Jeff, Leo, and Lisa enough for All their Help in locating the Silverado I wanted. The follow up, and professionalism by the entire Schumacher Staff made my recent lease easy and pleasant. Thank You All!!!

Theresa

Dec 25, 2014

I have had my Saturn Vue serviced at this dealership since Saturn went out of business. Whenever I brought my car in an saw Ed, Steve or general manager Steve, I felt at home. When it was time to get a new vehicle, general manager Steve referred me to Chris Jr in service who was excellence. I would definitely refer my friends to Schumacher and salesmen Chris jr. Thank you.

Erika

Dec 19, 2014

I had to point out a problem with my tire. I would imagine when rotated they would have seen the problem. Otherwise, very nice & easy to deal with. Great Dealer. Great Service.

Elizabeth

Dec 18, 2014

It was very pleasant. The management worked with me until we agreed on what was in my best interested. I appreciated their interest in getting me what I needed.

Bernard

Dec 17, 2014

The service representatives were more than helpful. They took me in when an emergency occurred with no prior notice. An Ed fought for, successfully I might add, for parts & service to be covered.

Bruno

Dec 17, 2014

Schumacher Chevrolet is a Fantastic Dealership. In my opinion, the best that I have dealt with, from the owner to the employees.

Jacquelin

Dec 17, 2014

I am a Pediatric nurse that does home visits to my patients on 12/15 my car suddenly lost most of its power while I was on my way to work. I immediately drove into the dealership (without an appointment). The service department at Schumachers immediately assisted me and got me a loaner car! I was shocked as I just assumed I was going to have to call in sick to work and cancel all my visits to my patients. I was in and out of the dealer in probably 15 minutes. I drove to work and within an hour the service department called me and said they figured out what was wrong with my car and it would be fixed and ready later that day. I am also in graduate school at night and go right from my job to college on Mondays. The service department told me that it was fine I could bring the loaner car back the next morning and pick up my car then. I started my day out very stressed thinking I was going to have to stay home from work, cancel my nursing visits to my patients, and miss school as well. None of this occurred I was helped so quickly I wasn't even late for work. I am very pleased with the service I received on 12/15/2014.

Joseph

Dec 15, 2014

Salesman TJ Brantner was a pleasure to deal with. There was no wasted time playing games with numbers. I will send everyone I know who wants to buy a chevy to see TJ.

Joseph

Dec 14, 2014

It's close to home and the staff is great and it's been in the family for years they make you feel like family

Jacob

Dec 12, 2014

The dealership has a very local business feel to it. The pleasant and knowledgeable staff takes the stress out of the car buying experience.

Raymond

Dec 12, 2014

MOST OF THE TIME WHEN YOU HAVE BRING A VEHICLE IN FOR SERVICE , NO FAULT OF THE DEALER, IT MAKES FOR A ROUGH DAY OR TIME, TAKING OUT OF YOUR SCHEDULE, JOCKING AROUND ITEMS ETCSCHUMACHER PEOPLE ARE SO NICE IT DOES NOT SEEM TO BE A BAD TIMEJUST ALL THE LITTLE THINGS MAKE YOU GUYS STAND OUTI HAVE BOUGHT FROM MANY DEALERS , AND YOU GUYS MAKE YOU FEAL AT HOME THEREDONT WORRY WILL NOT BE SLEEPING THERE

Girish

Dec 11, 2014

What a wonderful experience. The time and effort you all took to explain every detail and made my purchase affordable is really admirable. My special thanks to Annie and Mark. Happy holidays and Merry X-Mas to you all. Jayshree Shah

John

Dec 7, 2014

I went to Shumacher to price shop on a 2015 Malibu lease. Not only did Shumacher come in with the lowest lease price, the Salesperson Danny was dead on with his product knowledge of the car, lease options and paid 100% attention to my needs. Danny explained to me about the Oil Changes and Tire Rotations that were included with the lease. Something a previous dealer failed to tell me about, and cost them my business. It was Danny's dedication and product knowledge that won my business. Thank you Danny for your attention and thank you Shumacher Chevrolet for a great experience.

Lidija

Dec 7, 2014

It was such a pleasure to work with Mrs Rita Hernandez and the rest of the staff. I would like to express my special thanks to Sales Representative - Rita Hernandez, who made sure all of my requirements were taken care of and was patient through the entire process. I am happy to let you know that I am pleased with my car Cruze 2014 and I'm looking forward to continuing this relationship with Schumacher Chevrolet.Thank you So much!!!

Candace

Dec 6, 2014

Pleasant buying experience bought 4 brand new cars in 5 years must be doing something right if I keep coming back great service

Jonathan

Dec 5, 2014

I work two jobs and don't have a lot of time to go back and forth. Jimmy D and Mark did everything they could to make sure I had my vehicle on the date I needed. I'm glad to be a repeat customer and will continue to recommend Schumacher Chevrolet.

Jeffrey

Dec 4, 2014

Car was dropped off at &;30. Dealership drove my wife to her work and picked her up. Fast, efficient service

Alan

Dec 2, 2014

Steve made the extra effort to make sure the car the car was in good shape for a long trip.

Jay

Dec 2, 2014

No quick service area for minor regular maintenance repairs such as oil change, alignment, tire rotation.Almost 2 hrs for just a tire rotation unacceptable!

Francine

Nov 30, 2014

Everyone was very friendly.My salesperson Jim Durkin gave me a great deal.i will recommend Schumacher Chevrolet to my family and friends.

Rosemarie

Nov 25, 2014

The sales associate (Louis Ramos) that sold me my car was excellent during the process from start to finish. Will recommend him to anyone I know looking to purchase a vehicle. He helped me get into a car I wanted at a price I wanted and worked diligently to get me there. Couldn't be happier with his efforts or my purchase.

Marian

Nov 21, 2014

I had the best experience ever!!!! All aspects from the information the sales rep Louis Ramos gave me to the sale and driving off of the lot was soooo easy.Everyone was so friendly. it made me feel so comfortable. I would recommend this dealership to everyone.

Jamal

Nov 20, 2014

I really appreciated the convenience of offering a loaner car. Your dealership is a lot further drive for me that other Chevy dealers, but I prefer coming to you because of the excellent service and honesty I receive.

Joan

Nov 19, 2014

Even though I only needed the recall problem fixed, the technicians checked my car over for other problems. They found that my car needed new rear tires which were offered to me at a good price, I asked whether they could install them in half an hour because I had an appointment which they did.

Wanda

Nov 15, 2014

Car needed 6 month checkup and had a bad tire on it... Had the tire replaced.. Work was done in a timely manner and all employees were very pleasant..

Rebecca

Nov 13, 2014

everyone was very courteous and I felt I got a great deal. Jim Durkin was efficient and easy to work with. My only negative was that after the initial meeting he was hard to get in contact with and I wasn't sure if/when I was getting my vehicle. Other than that everything was smooth and he showed me how to use the onstar which I am clueless about. The financial manager was a great guy but could go through paperwork a little more slowly (maybe he was just rushing because I was the last customer on a Saturday?). Overall I felt things were great and I would definitely send friends and family there.

Lorraine

Nov 12, 2014

The entire service staff is always helpful, polite and appy to explain in detail whatever work needs to be done. The young gentleman who provided shuttle service to/from my office was professional & courteous.

Sherylann

Nov 12, 2014

I was met by friendly valet, efficient reception service person, car was taken and service was completed swiftly and courteously. This was a warranty repair and not a pay opportunity - I never felt like I was not being treated as a paying customer and with superb service.

Theresa

Nov 12, 2014

My experience was good. My only issue was the lenght of time I had to wait for an appointment. I had a two week vacation and I called for an appt., general service, oil change, tire rotation, etc. and was told next available was 3 weeks away. I then had to wait two months for my next day off and made an on-line appt. a month in advance. I stayed loyal to service at the dealer even though everyone I know told me never have service at the dealer and I could drive into a place same day ang get service.

Timothy

Nov 12, 2014

Customers Service reps at the service dept were great. As soon as I pulled my truck up, someone can directly out and began to help me immediately. From the sales, to the service, the place is awesome!!!

Dianne

Nov 11, 2014

I have been buying/leasing cars from Schumacher Chevrolet since 1982 for a total of approx. 33 cars. A wonderful place to do business!

Russell

Nov 11, 2014

We were taken promptly, and we found the car to run fine, and the detailing was superb. No complaints here. Everyone was very friendly and helpful.

Stephen

Nov 11, 2014

I've just purchased my second vehicle from Schumacher, and both times I've been treated with the utmost courtesy. I deeply appreciate the effort made by the entire staff to make my purchase experience a good one, and particular thanks go out to "The Rocket" for his professionalism and care for his customers.

Carol

Nov 9, 2014

Everyone was friendly and accommodating. Our car was handled immediately and with great care. They even brought our car to me when I picked it up.

Jessica

Nov 9, 2014

Jim was really helpful in answering any and all of my questions. As a first time car shopper, he made me feel so comfortable with my decision.Thank you!

Tim Griffin

Nov 7, 2014

Stop wasting your time going to other car dealerships. Just go to Schumacher and I promise you that you will leave there feeling like you truly are part of the Schumacher family. Danny and Mark were both truly amazing. They treated me like a person, like a friend. Not a number. Normally you sit at a car dealership and feel like you are wasting your time. Not at Schumacher. I will be going back again when it's time to re-lease a new vehicle. I drove off the lot with a new Silverado with a huge smile and I promise you will leave there smiling too!

Carlos

Nov 6, 2014

This was my 2nd visit to Schumacher Chevrolet. I was pleased the 1st time (2011) but this 2nd time (2014) can not compare. From the very outset of our visit Mr Durkin (Jim) treated us with the utmost respect. Jim was cordial & always available to address our questions or concerns and always a pleasure. His loyalty to Schumacher remained intact throughout our business matters .We look forward to our continued relationship with Jim and the Schumacher Chevrolet family.

Charles

Nov 6, 2014

This is the second time I had deLittle Falls, NJalt with Schumacher Chevy and Jim Dirkin. I was very satisfied both times.

Nelson

Nov 6, 2014

Your service rep was very knowledgeable and very helpful in ensuring that the work was done in a timely fashion and at a reasonable cost.

Albert

Nov 5, 2014

sales man Mr Palma managed our negotiation well. no pressure or false statements. leo did a nice job at explaining the cars " gizmos". He was patient and informative. Overall a pleasant experience with your dealership.

Kirk

Nov 1, 2014

I thought the turn around time to replace my radio & cd player was a bit long 6.75 hours. Car dropped off at 8:15 am and was not ready until 3:00 pm

Jeff Fitz

Oct 31, 2014

Friendly, yet professional. Always a pleasure to deal with your maintenance team.

Jeanette

Oct 30, 2014

It's unfortunately a rare thing to find this level of customer service anymore. It is much appreciated! Thank you to all.

mom2four

Oct 30, 2014

Everyone was polite and professional and did their best to make sure I was pleased with the service.

Raymond

Oct 30, 2014

Similar to making an appointment with a dentist or doctor, car owners tend to be a bit anxious when leaving vehicles for servicing. Schumacher takes the edge off that with great communication & professionalism. A terrific dealership & a pleasure to do business with...kudos to David Brain & Steven Tirri.

Alfred

Oct 28, 2014

I brought my daughter's car in for a recall and when I picked that up I left my Chevy for another recall. I was in and out quickly and they took care of what had to be done.

Jean

Oct 27, 2014

I wouldn't go anywhere else either for normal maintenance or anything else that might come up. My car needed a water pump and it was replaced the same day. Everyone at the dealership is friendly, courteous and very helpful.

Sid

Oct 27, 2014

The service agent (Ed Rizzo) was extremely helpful and efficient. There was always an update on the progress of the work on my car and that was greatly appreciated.

Arthur

Oct 22, 2014

Service was delivered as promised and at estimate quoted.Service was performed earlier than promised, which was a great convience to me to arrange to be picked up.

Patricia

Oct 22, 2014

My recent visit to the dealership was pleasant. I was promptly taken care of when I arrived. I was drive to work and picked up my the service shuttle. All the work was completed. Great service. My five year old Malibu is running like new.

Jody

Oct 21, 2014

I had tire that was leaking air and you were able to fit me in as an emergency and also change the oil which saved me a trip. Great job

sprinkles23

Oct 19, 2014

Looking for a used car for my daughter. Happened to drive by this dealership. Schumacher worked with me to buy at a price I was comfortable with. Purchased a great used car for my daughter that included a warranty and maintenance plan. very happy.

Frances

Oct 17, 2014

This visit was a recall re the working of brake lights.. I elected to wait and the work was completed in a timely fashion. The waiting room was roomy with tv, reading materials and coffee.

Jackalyn

Oct 17, 2014

Brought my car in for a standard check up - oil change, tire rotation etc. They informed me there was a recall on my car and fixed it right away. I also received a call during the day with suggested services that I should do, like change my air filter. They were very pleasant about it - not pressuring at all - which I appreciated. The service is always great here!

Susan

Oct 10, 2014

The Work was completed quickly. The recommendation by Ed to replace the filter was a good one. The car ran much smoother after the filter was changed.

David

Oct 8, 2014

Although when I called to make an oil change appointment and was told they were booked until end of the month, I went down to talk with Ed and he got me in that same day. That's what I call excellent customer service.

Bernice

Oct 1, 2014

Steve Tirri always takes the time to explain what work needs to be done and why. I greatly appreciate that you pick up and deliver my car. I would not think of taking my car anywhere else.

Dolores

Oct 1, 2014

Myself and my family have delt with Schumacher Chevrolet for many years and have always been pleased with the salespersons and the service department.

Robert

Sep 29, 2014

It was a great experience. I knew what I wanted and the sales rep helped me right away. Everything was well done and will tell everyone to go here for there next car or truck

Marilyn

Sep 27, 2014

My wife's Cruize had to be towed in for a leaking water pump. I was immediately greeted by a young man in the parking lot while the car was being off loaded from the tow truck. He directed me to the service writer's office. That office got the check in and interview with me started right away while your office personnel had me set up with a loaner car. The whole process took about ten minutes and I was on my way back home. Service called around three o'clock to say that my wife's Cruize was ready for pick up and that there would be no charge for the towing, the loaner, and the service since the car was purchased as a GM pre owned certified car. Thank you for making this, what potentially could have been a very costly and unpleasant experience if not for your very knowledgeable and professional staff. I am surprised that the water pump had to be replaced since the car has only 37k miles on it. However, the service writer informed me that there was a recall for a possible water coolant issue directed for the 2011 Cruize. He told me that they also performed the recall repair while the car was there. He said that it was probably the issues related to the recall that cause the water pump to fail. I now realize that we should have brought the car in sooner after receiving the recall notice. Thank you and your staff for the excellent and very efficient service.

William

Sep 26, 2014

My salesman Jim Durkin was very knowledgeable, answering All my questions with a smile and went out of his way to make me feel at home. Jim went overboard to make sure I got exactly what I wanted. A wonderful,relaxing experience.

Grace

Sep 25, 2014

Had oil change, and two recall items taken care of on my 2014 Cruze within a 2 hr time frame.

Robert

Sep 19, 2014

I had my 2009 HHR serviced to replace the sway bar bushings and to complete two recall items (power steering motor and ignition switch). What was great was since it was a two day process Shumacher gave me a courtesy car to use at no charge. I also had one of my employees Cheryl Horsch make an appointment with you for two recall items and use you in the future for service to her Malibu (new customer). You guys are great. Thanks also to Dave Brain for coordinating the entire process.

Margaret

Sep 16, 2014

Chris, TJ and Joe were so pleasant and went beyond to make buying our car a very very non stressful experience. We will diffidently buy our next vehicle at Schumacher Chevy.

Lisa

Sep 15, 2014

Service was fine - only issue is that it took longer than promised (an hour instead of the promised half an hour).

Joseph

Sep 13, 2014

Found the car I wanted, got it to me quickly, gave me a fair value on my trade in, and a fair selling price on the car. Sales person was very helpful and communicative

Virginia

Sep 6, 2014

this is the third time we have purchased from you with nothing but satisfied results. Everyone was extremely helpful, courteous, polite and patient with us and our questions. Service was excellent and we would highly recommend Schumaker to anyone in need of purchasing a car.

Dominic

Sep 4, 2014

The service personnel were quick to address me as I walked in to the area - When finished servicing the auto they called me from the waiting area and wrapped up the paper work in a quick and efficient manner - Nice job guys ! - Only issue is that you keep referring to my auto 2008 Impala I leased autos every 3 years - I am driving a 2014 Impala, please correct your records - Thank you.

Richard

Aug 29, 2014

We have TJ as our salesman and he can not do enoughfor us. We also talk to Jeff and he is always helpful.The price was right so the deal went thru. We will continueto purchase cars from them in the future!!!!!

Scott

Aug 27, 2014

Great experience, great service department. I always get great service for my vehicle as well as from the staff. Steve Tiri is great. I have known him since he worked in the service department of Preakness Chevrolet where I was a long time customer and he has always taken really good care of me.

Jerry

Aug 26, 2014

I was pleasantly surprised by the professionalism shown by all of the employees who I interacted with during my recent experience. Each one was very helpful and knowledgeable pertaining to their piece of servicing me. It was clear who they learned their mannerism skills from once I met the owner. David was not beyond stepping outside of his role to make my visit easier. It is this type of top-down leadership that permeates throughout this service center that made my time spent their less stressful. My hat is off to them..

Christine

Aug 23, 2014

Dave took great care of us by ensuring our car would be serviced properly at a fair price and be ready when we needed it! I will definitely keep coming back for all my automotive business. Honesty, fair pricing, and great customer service - why go anywhere else?

Peter

Aug 23, 2014

The car was fought in for an oil change and one year service. I said I would wait and was told the wait time would be about an hour. In less than 1 hour I was called and all work was done. I was very pleased with the purchase of this 2013 Cruze and the staff in the service department!

Gilda

Aug 16, 2014

Always a pleasant experience at SCHUMACHER CHEVROLET. You don't get that at "most" other car dealers. However, there are exceptions, (one here in my town where our son just least his Malibu from ... They were very nice to us, as well ). "Most" other car dealers don't come close to the experience that SCHUMACHER CHEVROLET offers, because the people are just genuine. There's no "phonies" or "counterfeit" people. I can honestly say that SCHUMACHER CHEVROLET was the first car dealer I was ever in that I didn't "cringe" when the Sales Representative: "Rita" came over to speak with my wife and me. That's why I bought my 2010 Impala from her and will most likely go back to her if and when I buy another vehicle.Patrick & Jill WhippLivingston, New Jersey

Russell

Aug 12, 2014

As usual, the service department personnel were very helpfullas far as the work being done and advising of other needs to consider. Thanks for a job well done.

Nicholas

Aug 9, 2014

Would be nice if dealer didn't have to charge over $100.00 just to diagnose problem. I would rather see the $100.00 applied to repair. Is this possible?

Thomas

Aug 9, 2014

My only concern was making a recall appointment about 2 weeks ago only to be told after I left the car that you actually did not have the recall part to replace the defect.

Barbara

Aug 6, 2014

I was in for a tail light replacement bulb. In and out in less than 30 minutes and they did the 27 point checkup.

Rose

Aug 2, 2014

I have been to many dealerships through the years. Schumacher Chevrolet. The BEST!! Great experience again. That is why I recommend this dealership and keep coming back. Schumacher has made me a GM fan again. Who knew getting a new car could actually be pleasant instead of stressful. The most terrific and genuine people to deal with. Great service! Great product! Very trustworthy and considerate staff. A real asset to the Chevy Brand and GM.

Girish

Jul 31, 2014

All I can say is, I am lucky to be part of your family. All of you always have a smile on your face, always eager to help and always make me feel very comfortable. God bless you all.

John

Jul 31, 2014

I appreciate you squeezing me in for an oil change / service. My appointment was originally scheduled for Friday and I had a last minute work conflict. The team at Schumacher was very accommodating. Thank You!

Heide

Jul 29, 2014

The Service Reps are always very friendly and honest, I have never had a bad experience at Schumacher.As I have said before, I have a Chevy dealer in my Hometown but prefer to go the extra distance to Schumacher. I am always treated well and feel confident that the work done to my car is well done!

Joan

Jul 29, 2014

Oil change and tire rotation completed as scheduled. I always expect that something else will be suggested. I decided to have wheel balancing done.

Amy

Jul 16, 2014

I really liked your dealership because they did not pressure me into leasing a car. Every other dealership wanted me to lease a car. CHevy was the only place that also gave me an incentive. I would definetly come here again.

Carla

Jul 13, 2014

AFTER AN UNPLEASANT EXPERIENCE AT ANOTHER DEALERSHIP, I WAS REFERRED TO JIM DURKIN THROUGH A FAMILY PD FRIEND. JIM AKA "ROCKET" IS A STRAIGHT SHOOTER KIND OF GUY. HE WAS WILLING TO LISTEN AND SEE WHAT IT WAS THAT I WAS INTERESTED IN. HE WORKED THE NUMBERS, AND I LEFT WITH A BRAND NEW 2014 MALIBU LT. I WANT TO THANK THE ROCKET FOR ALL HE HAS DONE TO MAKE ME CONTINUE TO PART OF THE CHEVY FAMILY. HE REALLY WENT ABOVE AND BEYOND. I REALLY APPRECIATE THAT HE WANTED ME TO BE SATISFIED AND NOT JUST SETTLE. THANK YOU CHEVY SCHUMACHER FOR HAVING SALESMEN LIKE "THE ROCKET!". THE BLUE LINE DOES MAKE THE DIFFERENCE!

Margaret

Jul 9, 2014

I recently leased a 2014 Chevy Cruze at Schumacher Chevrolet. I was dissatisfied with my previous dealership and found Schumacher to be exactly what I was looking for. My sales associate Greg Palma and manager Joe Filangieri were professional and friendly. They took the time I needed for all my questions. Everything was thoroughly explained without pressure or rush. It's important to feel comfortable when going thru this process. I love my Cruze and I appreciated having a smooth transition from one lease to the next. THANK YOU for a STRESS FREE experience!

Candace

Jun 28, 2014

Courteous gentlemen greet me by name a pleasure doing business with Schumacher everything is explained and price quoted before work is done

Otto

Jun 27, 2014

Leo Hernandez was professional in keeping me posted with vehicle updates. The atmosphere in the showroom was excellent and family friendly. Would definetly buy a vehicle from Schumaker Chevrolet again!

Andrea

Jun 24, 2014

I had an oil change, and everything went well with the visit. I didn't wait long, and was very pleased with the service I received. Thank you.

Barbara

Jun 24, 2014

The young man at the front desk who took down my information and processed my work order was just the nicest, friendliest person and should be recognized for his professional customer service. He was so professional and so accommodating. This is my 2nd visit to this dealership for oil change/tire rotation and I will tell you I just love it there. I am treated so nicely and they seem to take care of every one on such a personal level. I would give this dealership and my experience 5 stars!!! Excellent!!

Joseph

Jun 23, 2014

everyone in the service dept was really great to deal with and I am happy that I did come there. I'm still waiting for a phone call from the fellow i spoke to while waiting who said he would call me within a week to schedule an appt to go over using some things on my truck, said he was the owner. i guess i'll be waiting for ever this to me is a disappointment.

Kenneth

Jun 21, 2014

I am very happy working with Ann . She helped me all the way with my purchase .She did an excellent job so much so I will return for my next purchase down the road. Thank You...Ken Hansen..

Aja

Jun 12, 2014

It was a small issue. My rear light needed a new bulb. I just walked in but I didn't want to take any chances. I almost expected to be turned away but I wasn't.

Charlene

Jun 10, 2014

The service department stands by its commitments, explains everything thoroughly, the employees are courteous and knowledgeable, and I was provided clean, comfortable, and entertaining surroundings in which to wait. I always feel confident that my driving safety is first and foremost with this dealership and that the repairs/maintenance are done by the most professionally trained and competent technicians. Everyone at Schumacher makes the customer feel at home, and like part of the family.

James

Jun 7, 2014

As this was the second car I was leasing through Schumacher, I can say I have never had a more enjoyable automobile sales experience. Not only is the dealership run very efficiently, but the staff are always courteous and knowledgable. They truly treat you like part of their family. Additionally, Ann Ulrich, my salesperson, is a true professional and made my experience that much better. Her expertise and caring attitude is one reason I returned to Schumacher.

Rodney

Jun 4, 2014

I researched the vehicle online. Drove 40 minutes to your dealership for a personal viewing. I must say, I did appreciate the "laid back" approach for your sales people. Jim P. made the deal within my budget. I know it was a surprise to him that the deal was quicker than my drive to the dealership.Thanks

Carl

May 28, 2014

Battery and oil change due..... not a problem. In and out in short time, excellent service and surprised at low price. Very pleased indeed.

Leonard

May 23, 2014

Jeff Schumacher and Jimmy D made the experience of buying our new 2015 Tahoe more than I could have ever hoped for! They went above and beyond to provide us with everything we wanted and needed in our new vehicle. This is our 2nd purchase from Schumacher and we could not be happier. We will continue to return to them and also refer ANYONE looking for a new vehicle to them. Our purchase was easy and pleasant - we thank them !!!!!!

Albert

May 22, 2014

Parking was difficult. Parking lot was too crowded. The restroom should be improved. I dont feel they are customer conscienous in this area.

Charles

May 22, 2014

Your salesperson made the process very easy for me. I arrived about 45 minutes late to pick up the car but Eric stayed late to show me the features of the car anyways. Very helpful.

Chris

May 20, 2014

Buying experience was confusing, lots of miscommunication. The vehicle was excellent. Great price great condition. But we felt like we had to hold the dealerships hand to get things done. The internet sales dept was very receptive which is why we were there.

Danielle

May 20, 2014

The staff is consistently pleasant. Never any hidden surprises. When they say it'll be ready is when it is ready.

Michael

May 19, 2014

Experience went very well. Appreciated that someone was able to give me a ride back home so I did not have to walk in the rain or wait at the dealership for the car to be done.

Timothy

May 17, 2014

I had water leaking into the trunk. It was difficult for the tech to find.It turned out there was more than one source. It took them several days before I got my car back. That was a few weeks ago. After two or three thundershowers and torrential rain overnight on 5/15, the leak has apparently been been fixed.

Grace

May 16, 2014

My experience this time was excellent as usual. I have always been satisfied with the service from the time I check in to the time my service was complete. Each time I was kept informed about any service, other then usual.

Louise

May 16, 2014

Jim was very helpful and patient since my last car was 12 years old and things have changed greatly since then. He took the time to explain everything, in detail, to me and made me feel very comfortable. To that end, I told a co-worker about the experience and he went to Schumacher and wound up buying a car also! Keep up the great work.

Raymond

May 16, 2014

Service was performed at the time of the appointment. Tech found serpentine belt wear and tear that required replacemnent, which I authorized and the replacement was performed.

Renuka

May 16, 2014

I had a very nice experience , they were very friendly, explained us all the features in the car with patience and they quoted a price lower than other dealers .

Mary

May 15, 2014

The dealership is consistent always polite and friendly. I think at a dealership it is very important for the service department to be accomodating to you and this dealership is the best around.

Chris

May 13, 2014

Very family oriented. Family run, and the family members are very much front and center. The place is very sincere in its commitment to customers.

Christian

May 13, 2014

Leo is very easy to work with. He answered all of my questions. I would definitely buy from him in the future and recommend him to friends.

Katarzyna

May 13, 2014

Definitely felt like my sales representative was honest with me about the price from the beginning. I checked other dealerships around and unfortunately none of them were honest as my sales representative Danny Diaz. If you are looking for Chevrolet dealership, Schumacher is your best choice as far as beating the price and customer service.

Douglas

May 9, 2014

I was able to get an early morning appointment, (which I prefer) the service was efficient and professional and the job was done in a timely manner.

Judith

May 8, 2014

Very friendly, knowledgeable and accommodating staff. No nonsense negotiating And prices. You leave feeling that you got a good deal. This is our third purchase, second with the wonderful Ann Ulrich.

Marilyn

May 8, 2014

I felt TJ was very professional. He took the time to discuss the many options of the vehicle we were interested in purchasing. Even after the purchase he reached out to say that I would be welcome to come in for any issues and he would help us out.

Karen

May 7, 2014

Your sales people are always very helpful. TJ in particular was almost joyful in his explanation of the new features in the Equinox!

Edward

May 6, 2014

Sales Team was wonderful and helped us find exactly what we were looking for. My daughter is a 17 years old and a new driver , they totally understood. I was disappointed once again in you Service Dept. ( my second vehicle purchase at schumacher). The car was suppose to be certified, however upon registering with ONSTAR we were immediatley advised there was an issue with one of the tire monitors. We immediatley took the car back to have it serviced. When I picked it up I asked " I would have thought this problem would have been picked up when he car was maintained for certification" Manager: Oh you can pick up on this only if the car tells you. I find that funny since ONSTAR notified me before the car did. Which leads me to now believe the car was not fully serviced for certification. You really need to focus on your Service Department .Thank you Cindy Bangaree

Jean

May 5, 2014

The guys at the service counter have always been pleasant, professional and very helpful. And the work by the mechanics (especially Scott) is above reproach. Getting it done right is what counts.

Matthew

May 3, 2014

My experience was very smooth. I was quickly set up with a loaner car once it was determined that it would take some time for my issue to be diagnosed. Once diagnosed, the issue was fully resolved and I have had no problems with my vehicle since.

Eleanor

May 2, 2014

Everyone is very friendly and everything is explained to me clearly in order to make any decisions that need to be made.

Lorraine

May 1, 2014

This is my second car and I was extremely satisfied with Ann Ulrich's assistance and care she took to make sure I got the car I wanted. I'm also happy with the excellent work in the service department!

David

Apr 30, 2014

Jeff and Ann are the best !! They worked very hard to find the truck that I wanted . I will recommend everyone to Shumacher Chevrolet

Jody

Apr 29, 2014

I was very happy that my car was serviced on time and took only the 1 hour that was quoted. I was very pleased with the level of service.

Leo

Apr 29, 2014

Vehicle price and features matched exactly what I had conveyed to my sales representative. He was a pleasure to deal with.

Scott

Apr 25, 2014

Work done quickly, all services explained beforehand, appreciated the assistance in picking the coupon that gave me the biggest discount.

Daniel

Apr 22, 2014

Very pleased with my experience. I had tried a dealership that was a bit closer, but they refused to deal with me for some reason. Schumacher quite literally let me "Come join the family" by taking the risk on a 21 year old with no credit background. For that I am grateful, for they are helping me build myself financially for the years to come. 100% would recommend and will make sure to direct frienda and family there whenever they are looking for a new vehicle. Thank you Schumacher!

Donald

Apr 22, 2014

This is the only dealership I deal with. The sales people are great and courteous. I have recommended all my friends. I give u a 5 star rating thank you for everything.

Mark

Apr 22, 2014

i was in and out so quickly that i didn't even get a chance to do the work that i brought with to help pass the time. however, i really wanted to have my Tahoe detailed at the same time but there was not a courtesy vehicle available.

Peter

Apr 19, 2014

This is the second vehicle for me from your dealership. My sales person James Rocket Durkin was excellent . There is a very positive attitude on everyone's part to achieve customer satisfaction.

Jonathan

Apr 17, 2014

Everyone was friendly and it was easy to get my car serviced! Thank you for getting everything done quickly so I didn't have to be too late for work in the morning!

Jose

Apr 16, 2014

When I first met with Jimmy D, I mentioned the difficulty I was having in getting both my wife and I to test drive a car. Unlike other dealers who wanted my wife to schedule a test drive, he simply gave me the keys and said "take the car home and have her test drive it while you take care of the kids". I took the car home, my wife was able to inspect it without pressure. Test drove it and decided it was to become our next car.

Linda

Apr 15, 2014

This is the third Chevy Impala that we have bought from Schumacher Chevy. We are very, very satisfied with the way that we are treated both in purchasing the vehicle, and with the service department. Keep up the good work~

Joseph

Apr 12, 2014

TJ is great to work with, really big fan of his! Jeff S. was able to win my Vette business by matching my best deal. Our two latest cars have been bought at your dealership. Very pleasing overall experience...

Catherine

Apr 11, 2014

I am always treated with respect and a friendly attitude. I like the honesty, timely service and quality. I am appreciative that there is always someone who will drive me home and pick me up if necessary.

Lorraine

Apr 9, 2014

When my new 7month old car was totaled by drunk driver, I bought a new one here. Ann as always took very good care to make sure I got the car I wanted. Everyone from sales to service dept treats all customers like family members!

Carla

Apr 5, 2014

As always each and every person who works there was fantastic. The owner took time to chat with us as we waited for my favorite sales rep, Rita. Leasing a new Equinox was painless and pressure free. I will continue to return to Schumacher and refer my friends and family as well.

Russ

Apr 3, 2014

Everything was done in a professional, friendly and timely manner, I was very happy.

Joseph

Apr 2, 2014

Great as usual. Made my appt. Brought the car in and the service was performed while I waited. This is a great place to deal with. Thanks Joe.

Ronald

Apr 2, 2014

The staff at Schumacher Chevy is always prompt and friendly whenever I bring my car in for service.They always do an excellent job in a courteous manner.

Kathleen

Mar 27, 2014

This is the third time I have happily purchased a car at Schumacher Chev. in Little Falls and I am never disappionted with the courteous, friendly people I deal with as well as the great care I receive in the service department. Well done!

John

Mar 26, 2014

I purchased a new 2014 Corvette from your dealership. The reason I purchased from you was the experience was a pleasant one and in years past with other dealers the experience was not pleasant. I knew what I wanted and you did not push to sell me options I did not want.Also the negotiation on price and trade in was a nice "soft experience". I felt at the end we both won, you made a profitable sale and I got what I wanted without the "pressure cooker sales technique".I look forward to future dealings.John Cavaliere

KeithMiranda

Mar 26, 2014

They offered a great price on a new 2014 corvette. Correspondence with Allison on the internet is great , all questions answered right awayand if they did not have it they researched and gave the answer as soon as possible.TJ sales rep is more than help full did everything you asked for, explained all details of the sale and the car with much knowledge.Made buying the car easy. Manager Chris was able to get extra equipment added on in a day. Great job by would defiantly buy here again and recommend this dealership to anyoneThanks Keith 2014 Corvette

Jennifer

Mar 24, 2014

Car was fixed quickly. Technicians were clear in the problems they found and were not pushy with other suggested fixes that I wasn't prepared to complete at this time.

Brianne

Mar 21, 2014

My experience at Schumacher was very enjoyable. Jim P was more helpful then I ever could have hoped for. He went out of his way to keep me informed about what was going on. He was the most helpful car salesmen that I have ever dealt with and it was an absoulte pleasure to deal with him.

Joseph

Mar 21, 2014

I was so surprised when I picked up my car and found out the the bill was all zeros. I had thought my warranty ran out but was informed it was still in effect. I was also amazed that the dealer paid for a rental car. I was more than satisfied with the service.

Linette

Mar 19, 2014

Staff in the service department are upbeat, courteous, and professional. Wait time is always a bit longer than estimate but the waiting room is comfortable and free shuttle is always an option.

Edward

Mar 18, 2014

TJ (and Allison) are awesome. Second or third vehicle purchased from him / dealer. Can't think of going anywhere else.

audiophile64

Mar 16, 2014

Anyone in the Nj or Ny area please consider Schumacher Chevy for your new or used car needs.I have had the best ,most satisfying car buying experience that I have ever had.Salesman Jimmy D was great as well as the sales manager.The deal was fast ,non pressured, efficient, just amazing in general.The whole deal took like maybe an hour tops.This is my second Chevy Cruze,went from an Eco to fully loded LTZ.It took longer when the car was delivered to me to learn all the great new features on my LTZ(fully loaded with sun and sound package,nav, safety package,all weather mats etc) that the actual deal itself.The Cruze has been a great car for me and to everyone considering one I cannot recommend a dealer thats even close to Schumacher Chevy,Little Falls,NJ.Greated promptly by the great staff,they treated me with respect right from the get go and let me take the car out for test drive with my dad by ourselves and when we returned salesman Jimmy D was fantastic as well as the sales manager,great professionalism by the whole staff there.There is a real feeling of family there when you purchase a car there you will become friends not just customers to them.I guarantee if you go there you will be a return customer,I know I will be when my lease runs out on this new LTZ.

Charles

Mar 15, 2014

I was told by parties well versed in the present new cars sales business that my automobile needs might be difficult to fulfill. I was also told that an old friend of mine (Schumacher Chevrolet) would be the best place to find out. My needs were fulfilled beyond my expectations.

Matthew

Mar 15, 2014

My experience with Schumacher Chevrolet was incredible from start to finish. After submitting a request online for a lease quote on a 2014 Volt, I was quickly contacted by Kathleen from their Internet Sales team. We discussed what I was looking for, and she set me up with a preliminary quote and an appointment for a test drive. When I came in for my test drive, I was introduced to TJ, who is an exceptional member of the Schumacher team. He did a walk through of the Volt, and took me out for a test drive. He was extremely knowledgeable about the vehicle and was able to answer all of my questions. When it came time to discuss lease terms, TJ made the entire process very smooth. He helped me get a fair price for my trade-in and a monthly payment that I was comfortable with, and for a cash down payment that was much less than I was expecting. He followed up with me throughout the week, providing updates on when my vehicle would arrive at the dealership and when I could schedule a pickup. The pickup process was also extremely smooth, with TJ providing a thorough walkthrough of the vehicle and its many amazing features. I left the dealership that night feeling completely satisfied with my car buying experience. TJ is very professional and extremely good at what he does. I would recommend him and Schumacher Chevrolet to anyone looking for a new car.

Louis

Mar 13, 2014

THIS IS MY SECOND LEASE WITH YOUR DEALERSHIP AND I WILL BE BACK FOR MY THIRD IN 39 MONTHS. NO NEED TO SAY ANY MORE

Martin

Mar 13, 2014

I went in for a simple "oil change". Then I was told I needed new tires installed, balanced and allign.It appears to me you are always "looking" for something else to "increase the bill to me."

Tyshirah

Mar 13, 2014

I am extremely pleased with the service, And customer service of Schumacher Chevrolet. They were very kind. I had the pleasure of meeting a few team members. They made sure things went smooth (no worries). I certainly look forward to doing business in the future.

Donald

Mar 12, 2014

They treat you like family. They are not pushy and don't try to sell you something you don't want. They do what ever it takes to deliver the car on time.

Kathleen

Mar 12, 2014

You do a great job. My only complaint, and it is minor, is that I was advised that the job should take about an hour when I made the appointment, and it took 2 hours. I would have come in earlier had I known. I'd rather you be conservative in your time estimates.

Raymond

Mar 8, 2014

everything was greatexcept for my salesman jeff didn't know who I was when I walked up to him'''l o lguess you have to buy more than two vehicles for him to know you l. o. l.

Brian

Mar 7, 2014

service dept is friendly, not pushy and efficient, sales team , particularly TJ Brantner is terrific. Local Dealership that makes you feel special and not just a number. Far cry from other dealers I have dealt with. Great service, great staff!.

Dino

Mar 7, 2014

the staff was very friendly and helpful. they went beyond want any other dealer ever did for me. they made me feel very comfortable and confident that the job was going to be right

Charles

Mar 5, 2014

I have never had better service experience than at Schumacher. And this visit was no exception. Every person was professional, friendly, and competent. My car was serviced on time and the free Hershey Kisses were delicious!

Joan

Mar 1, 2014

Receiver offer in mail for Oil Change Special. Made appointment and love the reminders. I arrived at 8am and was done just a little before 9am even though 3 others in waiting room. I was given a list of "Recommended Services" but no pressure was put on me or no scare tactics at all. I am sure if something they found was very serious they would have advised me. I will be coming in again in about 6 weeks to have a few of the recommended services taken care of. Thank you for the personal attention and reminders of my appointment. Glad to be coming to this dealership for service & most likely my next GM auto,

Brad

Feb 28, 2014

Mike K. is a phenomenal mechanic. I regularly receive compliments on my 14 year old vehicle and I give him credit for keeping it in top notch mechanical shape. I wish him many thanks for his honest and skillful care of me and my vehicle. He is a master of his trade.

Christie

Feb 27, 2014

I love how friendly everyone is and the service men are always knowledgable and helpful in my understanding what my car needs.

Jamal

Feb 26, 2014

Even though Schomacher Chevrolet is a longer drive from other GM dealers in the area, I don't mind the drive because when I make an appointment, they honor it and I know I will not be kept waiting longer than necessary.

Lois

Feb 26, 2014

i WAS VERY PLEASED. I caled aprox 8.am because my engine was over heating they called a tow truck and took it to th garage.It turn out to be the thermI was very pleased. I called at approx 8am because my engine was overheating There was also a recall for some type of valve.they sent a tow truck . they had both problems fixed by 4PM

Stephen

Feb 26, 2014

Rita, my salesperson was helpful, knowledgeable and efficient. she was able to locate the exact car I wanted in 45 minutes and I picked up my car one week later. I was also very pleased with the amount I was offered for my trade-in. Everyone at this dealer was very professional. After this lease is up, I will lease another car from Schumacher Chevy.

Danielle

Feb 25, 2014

THE STAFF IN THE SERVICE DEPARTMENT WAS EXTREMELY HELPFUL DURING EVERY ASPECT OF MY EXPERIENCE. MY EXPERIENCE WITH OTHER DEALERSHIPS ALWAYS LEAVE ME FEELING LIKE I NEED A SHOWER...BUT NOT WITH SCHUMACHER!!! THEY ARE GENUINE.

Patricia

Feb 25, 2014

Couldn't have been more pleasant or informative. JT, the salesperson was extremely knowledgable and Jeff Schumacher was kind enough to spend time with us. The finance manager was equally helpful and pleasant.

Stephen

Feb 25, 2014

Service department especially Ed was very helpful & knowledgeable on all areas of service for my vehicle on all of my visits to Schumacher

Joseph

Feb 23, 2014

Very friendly atmosphere. No pressure when purchasing the truck. Jim Durkin was very knowledgeable and helped us make a very good decision on which Silverado 1500 LT to purchase. Marc and Joe where also very helpful when signing the paperwork. Had a very nice experience and would do business with your dealership again.

Frank

Feb 22, 2014

chris and the crew..............are the most honest and reliable car dealership around............they make the experience fun and easy.........the salesman johnny d was very informative and knowledgeable..........

James

Feb 19, 2014

My experience at Schumacher Chevy was like dealing with family. Not only did my son lease a car using Bruce as the salesman but I returned just several days later to lease a new Silverado using T.J. as the salesman. Mark Rodriguez oversaw both sales with great professionalism as well as Joe Filangieri in finance was phenomenal. I most likely will be returning next week with close friend who is looking to purchase a new Tahoe. The family atmosphere and family treatment made it feel different than any other vehicle purchase that I have ever made. I will definitely recommend Schumacher Chevy to everyone and look forward to more new Schumacher cars in years to come. Thank you Schumacher Team for your family treatment and customer dedication. P.S. No I am not a relative to anyone there, just very impressed doing business there. Keep up the good work Schumacher!!!!! Jim Giuliano

Shawn

Feb 19, 2014

the service is great, everyone is patient in explaining process, no one gets upset at any question i might ask.

Timothy

Feb 18, 2014

I had a flat from a pothole. Fortunately I was very close to Schumacher. They were very busy but were able to get my car back to me the same day. Well done!

Francis

Feb 14, 2014

Rita, just sold me a new Traverse 2lt . couldn't be happier.she was perfect for me, made everything so easy it was an absolute joy.of course the snow has come,and i am now finding that the Traverse is a SNOW BEATER.really, really happy!! all thanks to Rita, any the SCHUMACHER family.

Angelo

Feb 12, 2014

Everyone was perfection. Even the other customers. My son has multiple disabilities and through the entire process (as tedious as it can be) everyone was kind and courteous to my son.

Jeffrey

Feb 10, 2014

Perfect - as always. Lost my defrosters during a snow storm. The service department jumped right on it and had me on my way in no time. A very satisfied customer.

AnnMarie

Feb 7, 2014

After dealing with several Chevy dealerships I physically went there after locating a specific interior that I was interested in. I went there and was honest right from the beginning, explaining that I was only there to see the interior because I was thinking about buying a car in the spring and wanted that interior. Jeff Schumacher not only showed me the car that they had on their lot with the interior but he was the first person in any of the dealerships to give me the book of the car. He was so helpful, friendly and genuine that I asked him if they would be able to get the car I was looking for sooner. He got the car I wanted from another dealership, and was never pushy nor did he try to sell me something I didn't want. After dealing with four other sales people who basically acted like they couldn't be bothered with helping me, I was so happy that I walked into Schumacher Chevrolet. I also dealt with Joe Filangieri who was very helpful and informative, making great recommendations for what type of options I should get for my car. Rita Hernandez was also very helpful and I was so appreciative that she show me how to use various things on my car. Besides the fact that I absolutely love my car, I was so please with my experience there and will be recommending their dealership to anyone interested in a Chevy car. Thank you so much for all of your help, I am so grateful when I say that it is good to know there are still honest, great people in the world!

Frances

Feb 6, 2014

When I dropped my car off I was offered a ride home which I appreciated even though I declined I chose to walk home to get some fresh air.

Barbara

Feb 5, 2014

As soon as I noticed a problem with the engine temp., we called for an appt. and were told to bring it in as soon as possible. Received a loaner car and the thermostat was replaced within one business day. Excellent service

Peter

Feb 5, 2014

My experience is always the same. I am always treated with respect and care. I fully trust Schumacher Chevrolet from ownership,{Judy and Steven } to all who work and offer their caring service. It is truly a family experience. Thanks for all you do and have done for me with my most recent experience. Keep up the good work, and may God continue to bless all your endeavors.

Suzanne

Feb 5, 2014

I have always felt like the service I get at your location is timely and honest. Everyone is friendly and helpful.

George

Feb 4, 2014

it was very easy to set up for service.Came in on the day for service ....they got the job done right away and off i go.very happy!!

Barbara

Feb 3, 2014

It was a very pleasant experience. The gentleman that entered my information into the system (I believe it was Brian?) was so nice. He was very knowledgeable and helpful. It was a very nice experience overall and I would definitely return for future service appointments. I chose to wait for my vehicle and the wait time was very reasonable. Thank you!!!

Denise

Jan 31, 2014

Jim Perkowski has been wonderful. We have bought two cars from him in last 6 months including my recent purchase and Jim also assisted in a lease for my parents in Dec. Jim makes buying a car very easy, no stress and pressure. The entire experience was great. Jim, Lucy and Joe were all so helpful! I would definitely recommend Schumacher chevy to friends & family!

Jodi

Jan 31, 2014

what a great experience i had at schumacher. I will always want to come and get a car due the salesmen, manager and Judy for making us all feel welcome and special. Best experience in a car dealership we have had in a long time. Jim was wonderful!!

Marilyn

Jan 30, 2014

I was in and out in 1 hour for my regular scheduled free oil change and a minor recall on my 2010 Cruze LTZ. It pays to buy Certified Used. Thanks!

Jean

Jan 27, 2014

Everything I needed done was taken care of promptly and efficiently. I am very pleased with the service. The guys at the desk and the mechanic, Scott, are very good at explaining what is being done and why.

Juan

Jan 25, 2014

Rita Hernandez was very courteous, thoughtful, and professional during the preparation and delivery of my Equinox. She is an asset to your dealership. I would recommend her to anyone who wants a Chevy.

Nelson

Jan 24, 2014

service was performed as expected and in a timely manner. the service personnel were attentive and professional and the car was returned in a neat and orderly fashion.

Frank

Jan 23, 2014

My saleman Danny did a terrific job. He is a great asset to Schumacher. Allison did a great job helping me come in for a test drive. Thanks, Frank DeLorenzo

Rorry

Jan 23, 2014

Kathleen Ryan and T.J. were fantastic to work with as their attention to detail and listening to my every priority while providing important suggestions should be commended. Look forward to working with both in September 2014 as I look for another vehicle.

Kelly

Jan 22, 2014

We had no problems. There was a pleasant atmosphere. The paperwork was efficient. The shop did a beautiful detailing job. I would go back to this dealer.

Melissa

Jan 22, 2014

Jim p. Made it easy to find a perfect car for me. I'm in love with my car. It was my first car I've ever bought and couldn't be happier.

Stephen

Jan 22, 2014

We had a wonderful experience. Rita our sales rep was very responsive to all our needs. We will recommend to friends and continue to use. Thanks everyone at Schumacher!!

Steven

Jan 2, 2014

SCHUMACHER'S SERVICE DEPT. SERVICED MY GMC YUKON, BECAUSE OF THE SERVICE DEPT, I PURCHASED A 2014 CHEV TAHOE FROM SCHUMACHER CHEVROLET, THE BEST WAY I CAN SUM THIS UP IS, THE COMMERCIAL YOU SEE ON TV SAYS IT ALL, THEY MAKE YOU FEEL LIKE FAMILY.

Cheryl

Jan 1, 2014

The Service team is excellent. They do what they say. No need to come back for Re- repair. No long waiting periods for your car. Great coffee. Cheryl Bennett

Susan

Dec 30, 2013

Our salesperson, Rita, was wonderful - very professional, courteous and helpful. She did a great job schooling me on the car's features. The car was ready when it was supposed to be. Turning in our old car and leasing the new one was a seamless process. Our whole experience was very positive.

Jeffrey

Dec 29, 2013

A always, I am extremely satisfied with the service I received. I bought my traverse at Schumacher Chevy because of their reputation, and they have lived up to this reputation on every visit to the service department. A big shout out and Thank You to Ed, Dave, Steve and their team of mechanics.

Ryan

Dec 28, 2013

I was looking for my first new car so that I could have a reliable form of transportation as I continue my studies. I spoke with Allison and Jimmy D who were able to locate the exact model I was looking for and got an amazing deal in the process, and all during finals week! The customer service and quality of overall services is unmatched. I had to go to half a dozen dealerships before I stopped in little falls and I'm happy I did, excellent place to do business. I will most definately be back and will recommend this place as often as possible!

Donald

Dec 27, 2013

This is my third lease from you and each and every time I walk away smiling. My salesperson knows her business and it is always a pleasure for me to meet with her and lease another vehicle.

Gloria

Dec 27, 2013

I had damaged my tire and the service department took careof me quickly, efficiently, courteously, and wisely. I trust theirjudgment and suggestions. I would never go anywhere else.

Jerilyn

Dec 27, 2013

THIS IS MY 6TH VEHICLE BUYING EXPERIENCE WITH RITA HERNANDEZ. I DEPEND ON HER HONEST, TRUSTWORTHY OPINION TO HELP ME MAKE AN INFORMED DECISION ABOUT MY NEXT VEHICLE. RITA AND THE OTHER STAFF MEMBERS ARE GREAT TO WORK WITH, MAKING AN OFTEN NERVE WRACKING EXPERIENCE AN EASIER TRANSITION. JUDY, JEFF, RITA AND THE REST OF THE STAFF ARE KIND, COURTEOUS, WELL INFORMED AND MAKE ME FEEL PART OF THE SCHUMACHER FAMILY. I CANNOT IMAGINE GOING ANYWHERE ELSE FOR A VEHICLE.BEST WISHES FOR A PROSPEROUS NEW YEAR TO EVERYONE AT SCHUMACKER!! SINCERELY, JERILYNN McGRADY

Robert

Dec 27, 2013

I really appreciated the help that Ann & Jeff have given me prior & during my purchase.They are true professionals.Also to Joe for the closing.My thanks to the owner,Judy for her sincere promise to place me into this nice new car.As a GM retiree I continue to be faithful to my dealing with this dealership & will always continue.They are "the best".It is my pleasure to be "Part of the Family"Thank You!

Philip

Dec 23, 2013

My experience with schumacher Chevrolet was wonderful. My Sales Rep TJ was easy to work with and I always felt that he actively listened to me during the process. The team there should be the model of how other dealerships work.

Leah

Dec 19, 2013

My salesman was Jim Durkin. He was not pushy, offered options between new and used cars. Spent the time with me. Like I was the most important person. He has been in touch to see what my opinion has been in the 3weeks I have owned the car. I appreciate his sale and look forward to a long relationship with the dealership with service. And I LOVE my NEW car!!!! 5 stars for overall the facilities and the buying process

Robert

Dec 19, 2013

I had a very annoying whirring noise coming from under the front of my 2009 HHR. I had no idea what it was, but your service department found it and had it repaired within 4 hours from the time I dropped the car off. It was also covered under my drive train warranty so it cost me nothing. I couldn't have been happier, especially right before the holiday season. David Brain was my advisor and for the second time using Schumacher Chevrolet I could't be more pleased. You guys are a class act in every respect. Thank you all.

Mike

Nov 21, 2013

Prompt and courteous service. Excellent facility. Vehicle in perfect shape for out-of-state travel.

brian rooney

Oct 24, 2013

my family has dealt with Schumacher Chevy for years. We bought our first of 33 cars from Ken, He was one of the kindest and caring people we had net. The tradition continues through Judy, Jeff, and the great people they have assembled. Next year we will be back to get 34 and 35.

Chevy Family

Oct 23, 2013

We love Schumacher Chevrolet! We drove an hour from our home so we could purchase our second Chevy SUV from such a wonderful family dealership. My husband and I have referred our family and friends to Schumacher Chevrolet many times over. My mother purchased an HHR and our cousins are on their second Tahoe all from Schumacher! Jim Durkin, Chris Stacy, and Marc Weber were able to put a great deal together quickly. They were able to meet all our needs at a fantastic price. We are definitely a family of repeat customers!

Ellabloom

Oct 16, 2013

Now that we have found Schumacher Chevrolet, we cannot imagine leasing a vehicle at any other dealership! From the moment you walk in, you are greeted with a warm hello and competent sales people who help you find the car and buying option that best suits you and your family. Schumacher employees take customer service seriously and make sure every customer walks out the door satisfied.

Ellabloom

Oct 16, 2013

Now that we have found Schumacher Chevrolet, we cannot imagine leasing a vehicle at any other dealership! From the moment you walk in, you are greeted with a warm hello and competent sales people who help you find the car and buying option that best suits you and your family. Schumacher employees take customer service seriously and make sure every customer walks out the door satisfied.

treacy

Oct 10, 2013

I actually still cannot get over how easy my new (pcertified used) car purchase was.. It was all too perfect, After researching Schumacher Certified Equinox inventory, I decided to go up one Saturday afternoon. This is when I met the friendliest dealer I have ever met, Rita Hernandez. I gave her the amount I wanted to spend and what specifics that I wanted in the Equinox.While we were talking, looking at some cars, Rob came over to us. After hearing what I wanted, he stated that an Equinox had just come in that week with the features I was looking for.. It was perfect, had everything I asked for, low mileage and even a better price that I wanted.. so normally I was skeptical. The 3 of us sat down, talked numbers.. I don't have the best credit in the world, so I was nervous, but they were fully aware of what it was and worked with me on what they thought my monthly would be, literally within $10 of what I told them I wanted to spend. I left there that Saturday to go to some dealers that I had appointments with, but something about me just felt so much more comfortable with Schumacher, I don't even know why I wasted my time... Rita called to follow up with me on this Equinox on Monday and I decided this was the car that I wanted..We talked everyday that week. I was in shock how simple it was for this purchase, we literally did everything over phone calls and emails, she responded to every question, even if I asked it more than once.. That next Saturday, I walked in, met with Rita, she sent me to Joe. Joe was my paperwork guru, he and I walked through all the details and he explained everything I was signing and why..Here I am, one week after walking into this dealer and I walked out with this Equinox that I have always wanted Like I said, I still cannot believe what a great and overall stress free experience I had here.. I HIGHLY recommend this dealer to anyone looking to purchase a new or used car..

Jeff Fitz - Happy Customer

Oct 9, 2013

Service was excellent, as always. The entire staff went above and beyond what I expected. Thank you all.

LYNNE D.

Sep 9, 2013

THE DEALERSHIP HAS A PLEASANT AN PROFESIONAL SERVICE TEAM. THE DEALER SHIP PROVIDES A COURTSEY FREE SHUTTLE SERVICE. THE CARS USED FOR THIS A VERY CLEANLY.

James Bacon

Sep 6, 2013

As always Schumacher Chevrolet's performance is heads above any car dealership that I have ever done business with. This should be the standard for all dealerships!!

NewChevyCustomer

Sep 6, 2013

Great experience. Professional, courteous, cordial staff. I was so pleased that I wanted to buy a second car that day.

michelle

Aug 29, 2013

Purchasing my new car was so easy. Everyone at Schumacher was very friendly and helpful. If.you want an honest dealership Schumacher is the one for you.

Rod Ureta

Aug 29, 2013

I had been to numerous dealerships, I gave a few sales people the vin or the info for a truck I liked. I have yet to hear back. Ann Ulrich was great, she spent time getting to know what was important to me. She took initiative and found me a truck that was as close as I could get to what I told her I wanted. By far the best experience in car shopping in a while.

m1d1chevy

Aug 21, 2013

After I decided to purchase a new car, I sent an e-mail to this dealership with the specifications I was interested in. Allison was very quick with a detailed reply and a quotation for the vehicle I wanted. At all times I felt that she and the dealership were very responsive and interested in helping me with as much information as possible before even stepping into the dealership. I thought I was offered a fair price for the car. After I went ahead with the purchase, Leo, the sales consultant, was very helpful with all the stages of the purchase. Also, when I picked up the car, he presented all the features of the car very thoroughly and waited until OnStar was set up, even after closing hours. I was very happy with this purchasing experience, and I think it was as hassle-free and pressure-free as I could have wanted it. I would definitely recommend this dealership.

Kim Q

Aug 12, 2013

I've been leasing cars from Honda for he past 15 years. My lease for my Fit was almost up. I wanted a heavier vehicle something like a SUV.Honda started giving me the run around about the monthly payments, which were outragious. So on the way home my son stopped by the Schumacher Chevrolet. While getting out of the car his girlfriend said to me,your son is trying to get you to lease a chevy instead of Honda. He's a true Chevy man. So we walked around and looked at some vehicles and got a brochure on the Equinox. Before we could leave Jim Durkin came out and started talking to my son and myself. I work in the Police and Fire Academy in Mahwah and my son is a correction officer for the state of NJ. So they bonded. Jim being a former Police Officer. Jim talked to us and made me feel so comfortable. He told me that everything would be fine and to stop being so nervous about getting a car. I told him my wishes and what i could afford each month. He said no problem that he would do his best. Well, he accomplished what he promised. Jim even came in on his day off to make sure everything was ok when I signed and picked up my Chevy. I would like to say he is a great salesman and a great guy. I also would like to say I Love my Chevy Equinox, no more Honda's. I would also like to say thank you to the gentlemen who had me sign all the paperwork. He was so calm and patient. He put me at ease with all the paperwork. Schumacher Chevrolet and Jim Durkin made leasing a car enjoyable not stressful. Thank You so much guys.....

mswood

Aug 11, 2013

I was pleasantly please how quick the transaction went. I came in with a bad four year lease and needed a new smaller car to help me save gas. With the remaining money left of the lease, My rep helped me find a financing who can help me turn over the transaction and put me back in a 3 year lease. The payment came up a little higher because of my credit, but he managed to get me the top of the line model car and can save me money for gas and got me out of the negative situation with my old lease. They are very cordial, respectful and attentive to your needs. I would recommend Schumacher Chevrolet to my friends and family. In fact my husband is going back for his every day use care in a couple of months. We love Chevy and it helps to have the right people get you what you love.

Out-of-state buyer

Jul 11, 2013

This by far was the best car buying experience I have ever had. I found the car online and worked with Lisa Ross to get all of my questions answered, she was so responsive and friendly, it felt like I was buying the car from an old friend. I live in PA and the car was in NJ, so everyone at Schumacher Chevrolet went out of their way to make the out-of-state purchase simple and easy for my husband and I. We absolutely love our new GMC Acadia and were so happy we could purchase it from a dealer like Schumacher Chevrolet. I would highly recommend them to anyone looking for a new or used car, their dealership was outstanding!

Satisfied Service Customer

Jul 11, 2013

I was driving through downtown Little Falls when my car radiator unexpectedly exploded! I took the path of least resistance and walked down the street to Schumacher Chevrolet. They were fantastic! They picked-up my car, gave me an esitmate and told me that my car could be done the next day. As promised, the repair was completed on time and within budget. I was delighted with my experience with this dealer and would highly recommend them. They are fair and honest.

kbarborini

Jul 11, 2013

This by far was the best car buying experience I have ever had. I found the car online and worked with Lisa Ross to get all of my questions answered, she was so responsive and friendly, it felt like I was buying the car from an old friend. I live in PA and the car was in NJ, so everyone at Schumacher Chevrolet went out of their way to make the out-of-state purchase simple and easy for my husband and I. We absolutely love our new GMC Acadia and were so happy we could purchase it from a dealer like Schumacher Chevrolet. I would highly recommend them to anyone looking for a new or used car, their dealership was outstanding!

GoGrandma

Jul 9, 2013

Wonderful! Everyone at the dealership treated us with the utmost kindness, respect, care, and patience. They made us feel like family from the moment we stepped into the showroom until the time we drove away in our new car.

Dave / Debbie

Jul 4, 2013

I love Schumacher Chevrolet the sales people Rita and Chris are great. They are "Family" friendly and help in every way. We have sent many customers to them and will continue. We went there to purchase one but ended up with two new vehicles. Thank You Schumacher Chevy, Rita and Chris.

Anthony

Jun 28, 2013

Extemely positive and friendly environment. They are not located on a highway which means they rely on repeat customers, so obviously they take customer service seriously. I suspect you could save a few bucks somewhere else, but I doubt you would get the same level of service as from Schumacher.

amr72

Jun 28, 2013

Extemely positive and friendly environment. They are not located on a highway which means they rely on repeat customers, so obviously they take customer service seriously. I suspect you could save a few bucks somewhere else, but I doubt you would get the same level of service as from Schumacher.

AnneG1961

Jun 14, 2013

From the moment I contacted Schumaker Chevrolet, via email I was treated with respect and courtesy. The staff worked around my needs and time schedule and did not pressure me into making an appointment. I truly love my 2013 Malibu...the staff was extremely helpful and efficient with all of the paperwork, thus making my new investment a joy!!! I would highly recommend Sshumaker Chevrolet to friends & family!!

Rick62

Jun 10, 2013

Brought my truck in with several problems. I described exactly what was wrong and everything was addressed and repaired to my complete satisfaction. Best experience I ever had at any dealer service dept. I should of expected as much because I also bought my pre-owned vehicle there and also had a good experience.

kardinals

May 30, 2013

I had the pleasure of experiencing firsthand what I have been hearing for years about Schumacher Chevrolet. The second I submitted an online inquire I was greeted with an email. It was after hours and I didnt expect a call. The very next morning Kathleen R. contacted me and from that moment on I knew I was in good hands. I arranged an appointment with her to come in for a closer look at a 2013 Traverse. I arrived at Schumacher and was greeted the second I stepped in the door. I was assigned to Jim D. who explained in great detail the features and options associated with the Traverse. I knew I was in good hands and I want to thank Jim, Kathleen and the entire Schumacher team for a wonderful experience. I look forward to many happy years in my new car and working with the best car dealer in NJ.

Ryan C.

May 28, 2013

I had the pleasure of experiencing firsthand what I have been hearing for years about Schumacher Chevrolet. The second I submitted an online inquire I was greeted with an email. It was after hours and I didnt expect a call. The very next morning Kathleen Ryan contacted me and from that moment on I knew I was in good hands. I arranged an appointment with her to come in for a closer look at a 2013 Traverse. I arrived at Schumacher and was greeted the second I stepped in the door. I was assigned to Jim Durkin who explained in great detail the features and options associated with the Traverse. I knew I was in good hands and I want to thank Jim, Kathleen and the entire Schumacher team for a wonderful experience. I look forward to many happy years in my new car and working with the best car dealer in NJ.

chaz

May 16, 2013

This is my second time getting my Volt serviced at Schumacher Chevrolet. Both times- everyone I dealt with was courteous, professional, and efficient. I have never had better service from any dealership.

LOUIE

May 15, 2013

Everything was done satisfactorily and faster than I expected. They even took care of a short notice item: replaced my damaged driver side mirror. Wow, now that is SERVICE with a smile. Very efficient. Thank you Schumacher and all your staff!

newark9973

May 13, 2013

Very good experience I would defenetly recommend this dealer to friends and famiy.I got a great car for a great price. I bet back for my next car.

Ken & Lin-Marie

May 6, 2013

From our very first contact with this dealership my wife and I knew Schumacher Chevrolet deserved top marks. Schumacher's web site was setup so we could search for a 2013 Chevy Traverse 1LT with the trailering package we needed. Our experience was that many NJ Chevy dealer web sites don't bother to let you search by packages or options or they have results from searches that have hidden prices saying "call for price". That's just lazy! Take note other dealers : As customers, our answer to that is if you want the call, display it ALL. After we requested an email quote, Allison Lastfogel quickly found a matching vehicle and sent a friendly, well-organized quote which showed everything in a no-nonsense, easy-to-understand format. We had sent out a LOT of requests for quote but many other dealers don't seem to understand the email quoting process. In fact, quite a few simply left the task of finding a real vehicle to us or worse-yet, emailed us quote numbers in a rambling, haphazard way. I send quote requests for a living and I've never seen so many quotes based on "ficticious" or "typical" product. Again, this is just lazy. If you can't sell me a real car then DON'T send me a quote. Other area dealers could learn a thing or two from Allie at Schumacher ! We decided to visit Allison at the dealership and go for a test drive in a similar Traverse without discussing any deal. That's when we met Rita. She went with us on the drive and guess what? There was zero pressure during or after that drive. We have to admit this was quite impressive and reason alone to buy a car from Schumacher. We were actually sold at that point. Rita located the vehicle at another dealer based on Allison's search and arranged a no-obligation swap. Easy peasy! Then a few days later we came in, met again with Rita, and then Jeff Schumacher and well, we bought that car for an excellent price. Listen, we're a retired-military family so we've bought many new and used cars from dealers across the country and overseas. Take it from us, Schumacher Chevrolet was hands-down THE BEST and most enjoyable experience we've ever had buying a car.

TrailerTraverse

May 6, 2013

From our very first contact with this dealership my wife and I knew Schumacher Chevrolet deserved top marks. Schumacher's web site was setup so we could search for a 2013 Chevy Traverse 1LT with the trailering package we needed. Our experience was that many NJ Chevy dealer web sites don't bother to let you search by packages or options or they have results from searches that have hidden prices saying "call for price". That's just lazy! As customers, our answer to that is if you want the call, display it ALL. New slogan for the Chevy industry...:-)After we requested an email quote, Allison Lastfogel quickly found a matching vehicle and sent a friendly, well-organized quote which showed everything in a no-nonsense, easy-to-understand format. We sent out a LOT of requests for quote. Many other dealers don't seem to understand the email quoting process. In fact, quite a few simply left the task of finding a real vehicle to us or worse-yet, emailed us quote numbers in a rambling, haphazard way. I send quote requests for a living and I've never seen so many quotes based on "ficticious" or "typical" product. Again, this is just lazy. If you can't sell me a real car then DON'T send me a quote. Other area dealers could learn a thing or two from Allie at Schumacher !We decided to visit Allison at Schumacher and go for a test drive in a similar Traverse without discussing any deal. That's when we met Rita. She went with us on the drive and guess what? There was zero pressure during or after that drive. We have to admit this was quite impressive and reason alone to buy a car from Schumacher. We were actually sold at that point. Rita located the vehicleat another dealer based on Allison's search and arranged a no-obligation swap.Then a few days later we came in, met with Rita, and then Jeff Schumacher and well, we bought that car for an excellent price.Listen, we're a retired-military family so we've bought many new and used cars from dealers across the country and overseas. Take it from us, Schumacher Chevrolet was hands-down THE BEST and most enjoyable experience we've ever had buying a car.

New Cruzer

Apr 3, 2013

The sales manager Mark was professional & friendly. Leo was very helpful when I picked up my new car and spent a lot of time helping me set up my Bluetooth, radio settings and all the other features that were new & unfamiliar to me. This is the 5th vehicle I've purchased at Schumacher. I wouldn't go anywhere else!

Profstewart

Apr 3, 2013

I was thoroughly pleased with the gracious service by Rita Hernandez, my salesperson, and from Jeff Schumacher for the generous rebates and trade-in deal. Would recommend this dealership to family and friends.

Jim

Mar 29, 2013

Service Dept leaves a lot to be desired. I would not buy another car from Schumacher for this reason. We had a remote starter installed and the service tech handed me the keys back without giving me any instruction on how to use it. We have a Chevy Traverse.....I have had more headlight bulbs go out on it than all off the cars I previuosly owned.

Jake

Mar 28, 2013

TJ is probably one of the best salesmen of any kind that I've seen; constant contact, making sure my needs come first, extremely friendly. I felt no pressure while at the dealership too. Gave me everything I needed without forcing me to buy any additional add-ons.

S. Nebus likes Schumacher Chevrolet

Mar 27, 2013

Rita Hernandez as usual was extremely helpful & knowlegeable in fitting us with our new Equinnox

UrbanChic 2013 Spark

Mar 27, 2013

I had a terrific overall user experience at Schumacher Chevrolet! I would definately refer them to friends and family, my salesperson, Jim P. was great and the whole staff were very friendly! They made the car buying experience enjoyable.

Mets Fan

Mar 16, 2013

After having electrical/Traction Control & Stabilizer problems with my Equinox I stopped in at Schumacher Chevrolet who put me at ease. I had a computer diagnostic report done and was assured my car was in good condition. I had a dashboard display switch ordered for one that was not working properly and will have that installed next week. They also provided me with a ride to my office & called me & picked me up when the work was done as promised. I definitely will continue with Schumacher as my #1 Dealer and when I am ready to purchase a new vehicle I will head straight to them. Thank You

car fan

Mar 4, 2013

my experience was pleasant, quick, easy, and painless. The staff was very friendly and helpful

kcrew30

Feb 15, 2013

After being a customer at 2 other North Jersey Chevy dealerships i am happy to say i found my new home. I was treated from day one like i was there only customer. Every effort was taken by everyone in the service department to make my visit what it was. Also a big thanks to Ed Izzo for he was the first contact made in the service dept. Thank You Schumacher for putting the customers first.

PJK Sr

Feb 13, 2013

Work was done in a professional and timely manner.Work was quite extensive,therefore costly.Your professional personel did an outstanding job of doing the work that needed to be done with out any costly ADD ONS!!!!THANK YOU.ALL your people were courtious and helpful.Special Thanks to Steve for keeping me informed of progress.Thanks To ALL

Robyn F.

Dec 7, 2012

This is our sixth car that we have purchased from Schumacher Chevrolet. We have always been very happy with the service and support we have received. They are friendly and knowledgeable and always provide us with the best price possible. We always recommend Schumacher to our friends and family and will definitely return for any future car needs.

rfitter

Dec 7, 2012

This is our sixth car that we have purchased from Schumacher Chevrolet. We have always been very happy with the service and support we have received. They are friendly and knowledgeable and always provide us with the best price possible. We always recommend Schumacher to our friends and family and will definitely return for any future car needs.

Carmine

Dec 1, 2012

I had a terrific overall user experience at Schumacher Chevrolet! I would definately refer them to friends and family, my salesperson, Rita was great and the whole staff were very friendly! They took all the stress out of the car buying experience.

carmine.iacullo.9

Dec 1, 2012

I had a terrific overall user experience at Schumacher! I would definately refer them to friends and family, my salesperson was great and the whole staff were very friendly! They took all the stress out of the car buying experience.

Bethany Weeks

Nov 30, 2012

My experience buying a 2013 Chevy Spark at Schumacher Chevrolet was by far the best experience I've had at a dealership!!! I had been looking for a specific car for 3 weeks and had been promised the car by two different dealerships near me in Virginia, only to be told at the last second that they wouldn't get the car for me because it was too much hassle. So I made an online contact request with Schumacher Chevy and by the next morning, Kathleen had emailed me a price below MSRP and way below what the other dealerships were offering, saying she would be happy to hold the car for me. TJ and Mark then walked me through the process, answered all of my questions, and always got back to me within an hour of my email or call. I took a bus 5 hours up to NJ to get the car, and when I got there, everything was ready to go and there were no surprises. They didn't play games like most dealerships, they were very straight forward and professional, and the 5 hour trip was totally worth it to deal with such friendly people!! They didn't try to pressure me or suggest a different car (the car I bought was very inexpensive, even moreso after they made me such a great offer) and I will absolutely be back when I need another car!!!

BethanyWeeks

Nov 30, 2012

My experience buying a 2013 Chevy Spark at Schumacher Chevrolet was by far the best experience I've had at a dealership!!! I had been looking for a specific car for 3 weeks and had been promised the car by two different dealerships near me in Virginia, only to be told at the last second that they wouldn't get the car for me because it was too much hassle. So I made an online contact request with Schumacher Chevy and by the next morning, Kathleen had emailed me a price below MSRP and way below what the other dealerships were offering, saying she would be happy to hold the car for me. TJ and Mark then walked me through the process, answered all of my questions, and always got back to me within an hour of my email or call. I took a bus 5 hours up to NJ to get the car, and when I got there, everything was ready to go and there were no surprises. They didn't play games like most dealerships, they were very straight forward and professional, and the 5 hour trip was totally worth it to deal with such friendly people!! They didn't try to pressure me or suggest a different car (the car I bought was very inexpensive, even moreso after they made me such a great offer) and I will absolutely be back when I need another car!!!

Dale2555

Nov 14, 2012

A great crew! Did the whole deal via email as was my request. From Kathleen to TJ to Schu... it all flowed well. TJ was excellent; a real down-to-earth guy.

eharrisnj

Nov 7, 2012

The rating was well deserved. I had a great experience in purchasing my new Volt. Both Kathy and Leo were extremely professional, would do business again, and looking forward to a long term relationship with this dealership and it's employees.

Kfubas

Sep 27, 2012

My husband and I had the best experience in a car dealership ever. I am glad that it was Jim who saw us first from the first time we stepped into the schumacher offfice. He did not pressure nor tried to persuade us in our decision but he gave us all the options we have that's within our budget. Customer service was great and the overall experience was excellent! They treated us like family and would highly recommend this dealership especially the sales rep JIM DURKIN! I just love my chevrolet Cruze! :)

GuyDM

Sep 22, 2012

they are, by far, the easiest dealership to work with. I have purchased many vehicles (19) in the past, before my 2009 Chevy Traverse, never has a dealership made the process so simple. From my first internet inquiry to my recent trade in to a 2012. the Schumacher family makes you feel as comfortable as possible, no up selling, no pressure. just a wonderful experience.

robert lillis

Sep 14, 2012

Best Chevy Dealership in the Tri-state area. The staff was very friendly and listened to my needs. They gave me options and choices and I did not feel pressured. They worked with me and I would recommend them.

mraymond30

Jul 30, 2012

Very positive experience. We got a fair price on the trade in vehicle and received all rebates and price reductions that applied. The entire staff was very helpful.

htkrone

Jul 17, 2012

Schumacher provided by far the most pleasant automobile buying experience I have ever encountered. Having bought numerous cars over the years and even having worked in car sales for a (thankfully) short while I did not believe a dealership like this existed. I started with an internet inquiry and received an Email from Kathleen Ryan who actually answered my questions and kept me informed for a period of 3 months. I even went to visit because one day. The day I finally came to test drive I was helped by Rita Hernandez who most likely didn't think I was actually there to buy that day. I did buy but Rita had family obligations and my transition to Anne was seamless. Even the finance manager was low key and helpful. I hate car dealerships and the whole confrontational childish games that are usually played but I would totally recommend Schumacher Chevrolet to anyone.

traversehappy2012

Jul 13, 2012

My first intial contact from this dealer came in form of email. I sent out a general inquiry to my area chevrolet dealers for a quote on a 2012 Traverse. Many dealers responded but none answered my main question which was in regards to pricing. The only person to do that was Allison from Schumacher Chevrolet. She was never pushy in her emails. We made our choice and decision from our initial contact..."thank you Allison". I made an appointment to test drive the vehicle on Saturday. When my family and I arrived at the dealer we were made to feel at home. There was a bbq going on in the back and Rita pulled away immediately and came over to see if we needed anything. She never pressured us into getting a car. She asked us for our preferences and we took a test drive. My husband and I were happy with the car and from there we spoke numbers and what we were able to do and not what the dealer wanted us to do. It was a wonderful experience. I would highly recommend this family and friends...anytime. We will surely come back again and again.

Christine Motyka

Jul 2, 2012

Robert, my sales consultant, took the time to explain all the great features about the Chevy Equinox before I purchased it. He was friendly and courteous as were all the associates in the showroom. They made buying a new car a pleasant experience.

murphyslawiselin

Jun 29, 2012

Friendliness, respect, absolutely people-friendly, extremely polite, positive attitude from everyone. We purchased a beautiful pre-owned Chevy Malibu and when we arrived to pick it up, it was like showroom new. Definitely a place to shop for new or used and worth the trip if you are in doubt about traveling a distance. They make it worth your while. We can see why Schumacher Chevrolet in Little Falls, NJ is a successful dealership. Their "family" as they refer to themselves, are definitely the kindest, most willing to work with you, people I have ever encountered. I highly recommend them to anyone looking to purchase either new or pre-owned. Satisfaction is definitely guaranteed at this dealership.

Nick Sprechini

May 14, 2012

I went to Schumacher Chevrolet looking to buy my first (new) car. I was a little hesitant as I had never purchased anything this expensive in my life before, but everyone there made the experience much easier for me. Rob Morath helped me with the purchase and was extremely helpful. He went over all the features of the car (2012 Malibu) in great detail and did an excellent job in making me feel comfortable with the car. Rob was very personable, honest, and friendly. Not once did I feel like I was being pressured into buying the car. After taking the car out for a test drive I decided on purchasing the Malibu. We took care of the paperwork quite quickly and within a few days I was driving around in my new car and couldn't be happier. My first experience buying a car was a very enjoyable one thanks to everyone at Schumacher.

B Wright

Apr 26, 2012

Last week I bought a Chevy Cruze from Schumacher Chevy, and my experience with the dealership was highly positive in every respect. My initial contact was with Allison Lastfogel via the internet. Unlike EVERY single other dealership I contacted in that manner, she gave me exactly the information that I requested. I followed up with a phone call, and Allison couldn't have been nicer and more helpful. She found a rebate that none of the other dealerships seemed aware of, and she made some suggestions about my purchase and my trade-in that I hadn't considered. When I dropped by the dealership, Ann Ulrich, a sales rep, handled the sale. She was super! This was a no nonsense sale, no stress, smooth transaction with none of the frustrations I had already experienced at another dealership....you know the tactics: the sales rep makes you wait while he formulates a price, sees that you don't like it, leaves you sitting for another 10 minutes, returns with a lower offer, sees that you are about to leave, tells you to hold on while he checks with the sales manager, returns with a slightly lower offer. Allison and Ann, however, first thing gave me a lower price than I received from the other dealership via that frustrating process. How refreshing! Schumacher had a nice inventory of the Cruze including 2 of the exact model and features I wanted, and they were in my top two choices of color. Schumacher was the only dealership of five I contacted to have the exact car on their lot. When I picked up the new car, Ann was great in explaining how everything worked, which was most helpful as some of the features were a bit foreign to me. She is so nice and so patient and such a nice person. I've been buying new cars for over 30 years, and this by far was the quickest and easiest deal I've consummated. I highly recommend Schumacher; do yourself a favor and visit the dealership. They really do have a friendly, family atmosphere and take the agony out of car buying.

ryehoops

Mar 24, 2012

Great service, family atmosphere, dependable and reliable product.Have purchased three cars from Schumacher now and all three times good experiences.All sales reps professional and most helpful. They all go the extra mile to provide the best care for the customer. Look forward to my next purchase at Schumacher Chevrolet.

mikenvinny10

Mar 21, 2012

Our salesman, Robert Horvath was excellent, friendly, knowledgeable, patient and helpful from the minute we walked into the dealership until the final paperwork was signed. Everything was done very professionally by him. He took the time to explain every detail of our transaction despite the fact that I probably asked the same questions 10X over. He made a usually very frustrating shopping experience a quite pleasant one. I would certainly recommend him as a top notch salesman and Schumacher Chevrolet on a whole as outstanding. Would never hesitate to buy from him again. Thank you Robert!Sincerely,Jack and Valerie Lister

mcs1253

Mar 20, 2012

I could not have found a better fit for my shopping likes for my new car or for the employees who took care of me.

DllMel97

Mar 16, 2012

My parents HIGHLY recommended that we go to Schumacher Chevy for our next vehicle. So, when our lease on our vehicle was ending & my husband & I knew that we wanted an AWD Equinox,there was never a question where we would go to get it, DEFINITELY Shumacher Chevy. We had heard such wonderful things from my parents who both bought their vehicles from them and had such extremely positive experiences every step of the way that there was no way we would even think of going elsewhere. They couldnt speak highly enough about the entire Schumacher family. The evening we went in with my parents, Chris thought Robert Morath would be a great salesperson for us & he couldnt have been more right!! We were extremely happy with Robert, who is a great asset to the "Schumacher Family". Besides being very friendly, as were all of the employees that we came across during our time there, he was also very knowledgeable & accomadating. I really can not say enough about our experience there. I dont think i could ever go elsewhere after dealing with such a great group of people. It almost felt surreal on how smoothly everything went after having some horrible experiences elsewhere in the past. The next day we picked up our beautiful, shiny, brand new 2012 Equinox AWD & Robert,once again, spent ALOT of time with us explaining all the features & even spent the time to set up both of our cell phones to go along with our new SUV. We would, without a doubt, HIGHLY RECOMMEND anyone looking for a vehicle to go to Schumacher Chevrolet (& ask for Robert Morath although everyone, as i have said seems to be just great). You will definately be walking away totally satisfied & knowing if there is ever a problem they are only a phone call away, as we did. Thank you Robert for just being GREAT all around!! Thank you to everyone else who helped us along the way, including Chris & Kathleen(who we initally dealt w/ when she responded to my email, questioning any deals, etc going on). I can only say wonderful things about you all and Schumacher Chevy!!!.....And of course Schumacher purrrs like a well oiled machine due to Judy and Stephen!! We will be back & will be sure to recommend any family & friends to go there as well. By the way, we absolutely LOVE our new 2012 Equinox AWD!

BBNJ67

Feb 26, 2012

This is the best dealership that I have had an interaction with. From the moment of contacting Schumacher Chevy regarding car on website, I was treated with respect. There was no pushy sales or constant phone calls. The price of vehicle purchased was lower than other dealers, but did not skimp on features, maintenance, or mileage.

Jeffrey Taylor

Feb 20, 2012

I would like to thank everyone at Schumacher Chevrolet for an outstanding buying experience especially my salesman Greg and Joe in finance. Everyone was very polite and professional. They even helped me with the return of my rental car. I would definitely recommend Schumacher Chevrolet. Thanks, Jeff T. (Long Island, NY)P.S. My new certified 2008 Chevy Impala is great!

ltboylan

Jan 13, 2012

Top notch professionalism and stress free atmosphere are two of the many reasons I would recommend Schumacher Chevy to anyone looking to purchase an automobile. Last year I purchased a vehicle from another dealer and left with a bad taste in my mouth from the obvious, stereotypical dealer patronizing and tactics you read about on the internet before buying a vehicle.Schumacher employees seemed to respect me and not pull any of those come-on tricks that can stress out someone with limited car buying experience. The internet department wasn't pushy, and was there for me every step of the way. Tom, our salesman, was great and made the process easier than I thought. Any future vehicle I buy will be bought at Schumacher and I will highly recommend them to anybody. I also like that it is Female owned and was impressed about the history of Schumacher that I saw on tv about how they helped supply the military during WWII. I'm very pleased in every aspect. Thanks, Schumacher!!

Earthshadow

Jan 11, 2012

I have never dealt with a car salesman who was as accomodating as Leo. He matched me up with the perfect vehicle and optioned it as requested. He was competent, friendly, and honored all commitments. He also helped me through the learning process with great ease, so that I felt extremely comfortable driving it away from the showroom. I would defeinitely buy a vehicle from Schumacher again. On a mopre personal note, when I was a little girl I would visit my grandmother on Main Street and would walk down to the park to play and climb on the tank. I would look at the shiny cars as I walked by, never thinking I would one day be driving one away from there.Thank you for a great vehicle and your great service.

ceng120

Jan 10, 2012

I was looking for a safe and completive priced SUV for my daughter with concern for safety ratings. Once I told Robert Morath what I was looking for in a vehicle, he suggested the 2012 Chevy Equinox as a possible good fit. He then proceeded on going over all the vehicle features and thoroughly explaining each one of them. He then let my daughter test drive the vehicle to see if she felt comfortable drive it. I never felt pressured to complete the deal. From start to finish it was a pleasure to deal with him. On the day of the delivery he spent a good amount of time with my daughter going over all the features and made sure that she felt comfortable with her new vehicle. As she needed the car for a trip to Maine, Robert went out of his way to get us the plates processed quickly. The staff at Schumacher Chevrolet are courteous, friendly and most important knowledgeable about their products. As we were ready to sign the paper work, we even met the owner; I guess we are now truly part of the Schumacher family. Thank You Robert Morath and the staff at Schumacher Chevrolet for a super pleasant transaction.

johnny99

Jan 5, 2012

Tom and Kathleen were a pleasure to work with. They kept everything very simple, did not try and change the price once I got there, did not make me wait and respected my time. Probably the best car buying experience I have ever had.

kirker42

Jan 2, 2012

buying our new traverse from schumacher chevy could not have been any easier.from the moment my wife and i walked in Ann took care of everything from getting us the best rebates and working within our price range to finding the exact color and options we wanted. simply the best car buying experience we ever had! they have a customer for life with us!

hartiganj

Dec 29, 2011

They accepted a well used trade-in, went out and found a 2012 truck when supply of 2011's did not match requirements and honored a price agreed upon based on the 2011 that was not available.

mariashonda

Dec 18, 2011

We had a great experience purchasing our car from Schumacher Chevrolet! This is the 2nd car we purchased there. The staff is very friendly. Our salesperson Robert was a great guy. Mark Rodriguez the manager was outstanding at meeting ALL of our needs. Joe Filangieri the finance manager was great too. From the minute we walked in the door we immediately felt like family. The prices were great and the customer service is even better. We would definitely purchase another vehicle there again and would highly recommend Schumacher Chevrolet to anyone! Thank you!!!Brian Taylor

grc

Nov 14, 2011

I had a fantastic experience at Schumacher. I was interested in a specific Chevy Volt they had in stock and I was just finished with an exhausting two week battle with another dealer trying to get the same car. I called up Allison and we worked out a deal that same day. The next day I went to pick up the car and drove it home. Leo and Allison both worked through the financing with me and gave a fair price with no hassles. Quick turn around at the dealership and no tricks or pushing. I'll be returning there for service based on their actions, even when I have closer dealers nearby.

AlisaAlisa

Nov 7, 2011

We haven't had a domestic car in our garage for over 20 years, and were hesitant about buying one now. The team at Schumacher were informative and answered all our questions. We were impressed with the quality and features of the Chevy Suburban. We searched our local dealerships of GMC and Chevrolet, and found the best deal and best condition 2011 pre-owned car online at Schumacher. We drove over 2 hours to get to the dealership from our home, and they had no problem when we wanted to take it to a mechanic to check it out before signing anything. The SUV we purchased was immaculate. They were friendly and helpful. They told us to call anytime if we had any questions about any of the features of the car. Not one bit pushy and were completely sincere in their desire to help us. It was a family atmosphere. The experience was so nice, I'd consider driving 2 hours again to purchase our next car.

Webstersigam

Nov 4, 2011

I, like many of you probably enjoy going to a car dealership as much as going to the dentist for root canal. Visiting TJ at Schumacher Chevrolet has changed my opinon of this perception and I can say I will never buy a new car from anywhere but Schumacher. From the moment I arrived on the lot I was not pressured one bit. They allowed me to look around for a vehicle that caught my eye and were very open to me test driving a number of vehicles. Once I choose the vehicle that was to my liking, only then did TJ suggest that we go inside and look at some numbers. TJ explained all the options and made filling out the paper work very easy. When the day of delivery came I had the pleasure of working with Joe in the Finance department who was a rare breed from the typical finance guys who work at other dealerships. He was freindly and helpful when it came to explaining all the different forms that needed to be filled out. There was no surpise charges or fees that were on the contracts after the fact and was not pushy at all when it came to "selling" the other options that I could add onto the vehicle. I would also like to commend the entire staff as to when we took delivery it was just about closing time and they were just great with my two kids, entertaining them around the show room.Between great selection and great customer service, this really puts Schumacher at the head of the class when it comes to car dealerships. It's no wonder they've been around for 80 years. I will not hesitate to recomend people to purchase their new vehicles there as well as making them my number one place to make any future purchases.

danzud

Oct 28, 2011

Overall a very plesant experience. They were patient and let us try several different cars. They were very few surprises during the negotiations aside from the state registration fee and I thought I was given a good offer which I accepted.

kschumacher

Oct 25, 2011

The Team at Schumacher Chevrolet was extremely responsive, friendly and courteous. Kathleen and Mark worked with me to secure the best price in a timely manner which installed confidence in their ability to ensure I would have an excellent customer experience given that 90% of the transaction was conducted through the internet and phone. They had a car brought in which was exactly what I was looking for in options and pricing. The car was delivered without delay. Ann was assigned the task of introducing us to our newly purchased Tahoe on the day we came in to drive it home. She could not have been more friendly and patient as she explained all the features.

sheba24

Oct 22, 2011

Buying a car can be an enjoyable and fun experience only if the salespeople you are working with are knowledgeable, friendly, and polite. Leo guided me throughout the entire process making it as easy as possible. I would and have already recommended your dealership to anyone interested in buying a Chevy! We will definitely be back when my husband gets his next Chevy.

mvillanova

Oct 12, 2011

We previously purchased an Equinox from Schumacher Chevrolet. Rita was the salesperson who helped us. At that time, we were very satisfied with her and the dealership in general. It was a very pleasant experience. This past August, our daughter was involved in a serious car accident which resulted in her totaling her car. Although she sustained a concussion, she is ok. This, however, necesitated us to replace her car. Since we had such a good experience with Schumacher previously, we decided to return to research purchasing either a pre-owned Equinox or a new one. I was in contact with Kathleen by e-mail and she got back to me very quickly with some suggestions. When we went to the dealership, we asked to see Rita because we felt we could trust her to find a car that would suit our needs. After much discussion and research, we decided to go with a new Equinox. Rita guided us through the entire process. She was kind, patient, and knowledgeable.

RickFer

Oct 7, 2011

I was in a bind and needed to buy a used car. I blame Irene. From my first contact by phone I was treated with the utmost curteousy and respect. The staff were friendly and accomodating beyond what was expected. They did not say anything they did not mean and delivered everything they said. My Salesman Leo was very knowlegable and attentive. I got a better price than I expected and the Trailblazer I bought is great. I brought up a couple of issues and everything was taken care of to my satisfaction. I was walked through the entire process with every question answered. I have bought 4 vehicles from 4 different dealers and this is my fifth purchase. My next purchase will also be from Schumacher and the next and next... In plain English, buying a car is a rough experience in the best of times when time is not an issue. When rushed, it can be excrutiating. You always think I can do better somewhere else. (I had deposits at two other dealers in just in case.) Schumacher Chevrolet is the SOMEWHERE ELSE! PS. I was thrilled to drive to those other two dealers in my new truck and get my deposits back. They were p***ed!

topher77

Oct 6, 2011

Our experience at Schumacher Chevy was great. We were greeted at the door. Enjoyed the test drive... They went to some trouble getting us the financing we wanted! Our family is really enjoying our new (to us) car. (Thank you!)

miklee

Oct 4, 2011

Buying a new car is a very personal event in ones life and from the very start of the process Kathleen and OC made us feel right at home and relaxed. I'm hoping that our service visits are going to be as pleasant.

casmar1

Oct 2, 2011

If anyone is the market for a new or used car, I would recommend checking out Schumacher Chevrolet first. I guarantee you will look no further. Great experience. Thanks to Ronnie, Tom & Staff

scmibis

Sep 23, 2011

After combing the internet for information, vehicle information, and dealer ratings, I decided to "stay in town" and purchase a 2012 AWD Chevrolet Equinox LS from Schumacher. The price was good, the people at the dealership were friendly, responsive and quick to answer any and all questions. I've only had the car for a few days but so far it's been everything I've expected and more. I will have more to say about their service department once I've brought the car in for its first scheduled maintenance.

cayrod

Sep 18, 2011

Excellent experience purchasing new 2011 silverado

Chasrd39

Sep 18, 2011

I started on the internet and received an excellent quote. That quote brought me in the next day. There was only one more item to negotiate - my trade in. That too was right on as far as what I was expecting. So the deal was made. It was as simple as that.Everyone involoved was friendly and accomodating and very easy to deal with, It was a most enjoyable experience.I actually look forward to having my Chevy maintained at the dealership as well. I would recommend Schumacher Chevrolet to everyone.

danh930

Sep 18, 2011

My Beautiful 2010 Hyundai-Sonata got Flooded & Totaled when Hurricane Irene Hit Blfd NJ , at a time when I was Already Stressed Out about a Few Medical & Financial Suprises & the L A S T thing I Wanted To Do ,Was- Shop, & Haggle Etc ,for a Car.. I Checked Several -Web-Sites -Spoke to Other Tenants, Co- Workers, Etc, & Decided to Call this Internet Person , Kathleen Ryan , and Tell Her -My Situation & Actually Figured She'd - Wish Me Well ,& HANG UP ! BUT,Instead of Hanging Up, Kathleen Listened,& Talked & Suggested & I - WENT to SCHUMAKER-LITTLE FALLS,NJ to meet Her ,& Derek Levy ,(salesman) , & The Owner of SHUMACKER & a few Other - Non-Pushy - Real People. DEREK Reminded Me of a Marine Sgt I followed into a Jungle many yrs ago ,He Knew I was Nervous , But within a Short Time ,I could Tell -( He's - O K & Knows His STUFF ) ..In the Meantime ,Other Staff Poeple are Working F O R you ,& NOT Ripping You Off .. I ended up Selecting an 08 Silver Impala ,,that My Other Tenants are a Little -Jealous Of, - as Opposed To CARS & D E A L S they THOUGHT they got ,, & The Last Person you Meet ,is JOE - to SIGN - OFF & make any Adjustments/Extra Warranty-,Gap Insur,( yadda ) that You WANT / Or, DONT Want.. Again,,NO PUSHY SCARE TACTICS,PRESSURE etc.. JOEs COOL !! "I HIGHLY RECOMMEND THE SCHUMACKER CHEVROLET-Real,FAMILY STYLE -DEALERSHIP" DANNY H .

nkarden

Sep 16, 2011

The group at Schumacher is awesome! This is my second purchase from this dealership and as always they are fantastic to work with. I have bought both new and used from them I am not disappointed! Kathleen, OC, Joe and Ron are my new favorite group of superheros because that this what they are. Being a victim of the flooding caused by Hurricane Irene and having lost so much, the Schumacher team did everything they could to give me some hope back. I was able to select a vehicle and drive off the lot within 1 day! I will use Schumacher for all my future auto needs as I know I can't go wrong with them. They have been a ray of sunshine for me.

deRuiter

Sep 8, 2011

We did an internet search and found the vehicle we wanted, out of state. Most of the other local dealers wanted to sell us a four wheel drive Colorado they had on the lot, not the two wheel drive we wanted, or they tried to sell us on ordering a vehicle which takes weeks and is more expensive. Schumacher got our dream truck down from Connecticut quickly and painlessly. Schumacher Chevrolet gave us the best deal financially of all the dealers contacted. By bringing in the truck we wanted, Schumacher closed the deal quickly, which was important to us. After the sale we received an offer from Kathleen to give us a personal lesson on what all the new buttons and gadgets on the dashboard are, and how to operate them. Kathleen has also contacted us to make sure we were happy with the truck and the deal, which we are.Schumacher Chevrolet has a great selection of chocolate candy, small wrapped bars, in a big bowl on the desk and you can help yourself when you visit the showroom or office. The bowl gets refilled instantly when the supply gets low. There's a tv, a coffee table, comfy padded chairs, reading material, so if you're forced to wait for a repair or paperwork to go through, you can keep busy! The showroom, office and lot are very clean, the people are friendsly, and you get a good deal on a new truck and all the Milky Way candy bars you want at Schumacher Chevrolet, what more can anyone want? Karen K.

Steves132

Sep 8, 2011

Great dealership - respectful,helpful, really want to satisfy customers. Worked with me till we reached an agreementOn both my new car and trade in. Very good experience

CLKeil

Aug 31, 2011

Family owned business; relaxed and friendly atmosphere; no sales pressure. Explained in detail all features and options and answered all questions. Incentives and rebates were identified by salesperson upfront, did not have to ask about them. Gave a detailed item by item walk-through and explanation of pricing and costs. Quoted price was +/- $100 of others received. Very efficient and friendly with paper work & signatures.

jayde624

Aug 29, 2011

true to there words a great friendly environment... plenty of staff and always there if you need to ask a question. i look forward to doing business again in a few months. great professional people thank you.

Vkcampi

Aug 24, 2011

If you are looking to purchase or lease a Chevy this is a great dealer to work with. They are friendly, efficient, and have the best prices with no surprises. Kathleen Ryan and her Internet team were the best we encountered when shopping for a new auto via the Internet! I highly recommend thes folks!

russjane77

Aug 17, 2011

Internet sales person responded very fast with a very competitive price. Sales person wrapped up deal very quickly,with out any haggling to get a good trade in price.Found all personnel to be very friendly and helpful.I bought a new car and found a great Chevy dealer. Would recommend them to every one.

TomCosgrove

Aug 14, 2011

I have always hated buying a car. Can't put my finger on "why"; Maybe just from "Guy talk"where everyone claims he has bested the salesman and got the deal of the year -- since I cannot haggle, I am always the pigeon with the worst deal of the century; Who could look forward to that !Amazingly, I just bought a new Chevy without haggling, but I'm convinced I got a really good deal. From the minute I walked into the showroom at SCHUMACHER CHEVROLET Inc on Main Street in Little Falls, New Jersey, I was comfortable and actually enjoyed the entire process. Everyone I dealt with was competent and friendly. They wanted to know what I wanted, and no one tried to upgrade me or sell me anything. They did offer a few suggestions and explained why I might want to consider them. I bought a few, and was glad they thought of them.Everything was ready when they said it would be, and I am now looking forward to their Service Dept. I expect it to be as good, or even better, than their Sales Dept. !Tom Cosgrove, Belleville, New Jersey

ldlchang

Aug 10, 2011

I needed to purchase a used car. Being timid about walking into Dealerships with no info about any of their inventory, I started my search on the Internet. I found several cars that interested me and started contacting the Dealerships for further info. Schumacher Chevy was very prompt in answering my inquiry, gave me a quote, gave me details on the car. They even followed up with another message to be sure that I got the quote! Such service I have not seen. There was no pressure to visit the Dealership. When I went to the Dealership, I was treated with the same straight-forward openness and up-front manner as my e-mail contacts were. The staff was knowledgeable, informative but put no pressure on making the sale. I bought the car that I was inquiring about. Overall, the purchase experience was excellent, as is the car that I bought. I feel very lucky indeed - it's not easy to find an honest and straight-forward Car Dealership in this day and age. I recommend Schumacher Chevy with no reservations!

j_scott8707

Aug 2, 2011

I honestly could not have asked for a better place to buy/lease a new car! Years ago I had a bad experience with a completely different dealership in another state and this experience being so wonderful almost completely wiped that bad experience away! TJ was nice, curteous, funny, had a great personality, professional, answered all my millions of questions and didn't try to take advantage of me being so young just to get a commission. It was refreshing! TJ & the rest of the staff exceeded my expectations & went above and beyond. Now I will not go anywhere else for a car! Great place & great people to work with! Highly recommended! Also, Kathleen the internet manager was super pleasant! I put in for financing online and received a call back within an hour to discuss my situation. Throughout the process she kept in touch with me and really took the time out to make sure everything had gone smoothly, which it did. =]

Danalee123

Jul 19, 2011

So friendly and helpful. Like family. Don't even go anywhere else. I felt like I new them forever and they did not hound me with phone calls I did not want.

eanuguid

Jul 15, 2011

Outstanding customer service. Friendly and helpful staff. T.J. Brantner and Kathleen Ryan are both wonderful people. I am physically disabled and T.J. Brantner helped me get my new 2011 Chevrolet Equinox SE with hands-on control installed for disabled people. At no point did I feel any pressure to make a decision. A lot of times you feel pressured by car salesman, he was the opposite.My experience at Schumacher Chevrolet in Little Falls, New Jersey was very pleasing. I cannot say enough about T.J. Brantner. He was extremely knowledgeable, professional, courteous, and above all, honest-very refreshing. I am recommending Schumacher Chevrolet in Little Falls, New Jersey to everyone I know.T.J. Brantner you are an ace in my book.

Cbangaree

Jul 8, 2011

Excellent Customer Service. Hard to find an honest friendly car sales person these days. Schumacher Chevrolet has the best sales team. Ask for Ann Ulrich

jerryo

Jun 30, 2011

Kathleen provided a very competitive initial price via internet. The price was all inclusive and included all fees, etc as I requested. The only folks who followed my request. I went in for a test drive with Rita and she made it a smooth process. We worked out a price on the car and the deal was done. I was looking for a quick no hassle process nad that is what I got!

Jimmy

Jun 14, 2011

We have never bought a used car and we've never owned a Chevy before. However, after some thought we thought a Chevy SUV would be the right move for our expanding family. I searched for about 4 months through various dealers for the right truck, and the right price. Hands down, no one from any other dealership has been more responsive, or more courteous, and took the time to understand my needs/wants than Kathleen Ryan from Schumacher Chevrolet. After she reached out to me and told me about the new inventory that they acquired, my wife and I went down to the dealership. I was paired with a sales man named Gregg P. Gregg was fantastic. His honest assessment of several vehicles, and his unbiased opinions helped me narrow down which SUV to purchase. In the end, we walked out of Schumacher extremely happy, feeling we got the best deal, and a high quality used vehicle. On the day we picked up the vehicle we were fortunate enough to run into Judy (the owner) and her son Steve. Judy and Steve made the time to say hello to every customer while they were in the showroom. Judy specifically said f youe not satisfied, call the front desk and ask for me.I can honestly say, I felt like we dealt with family. Schumacher will always be my first choice for my future automobile needs, and I recommend you give them a shot too. That all they need to win your business.

jxr006

Jun 13, 2011

We have never bought a used car and we've never owned a Chevy before. However, after some thought we thought a used Chevy SUV would be the right move for our expanding family. I searched for about 4 months through various dealers for the right truck, and the right price. Hands down, no one from any other dealership has been more responsive, or more courteous, and took the time to understand my needs/wants than Kathleen Ryan from Schumacher Chevrolet. After she reached out to me and told me about the new inventory that they acquired, my wife and I went down to the dealership. I was paired with a sales man named Gregg P. Gregg was fantastic. His sincere assessment of several vehicles, and his unbiased opinions helped me narrow down which SUV to purchase. In the end, we walked out of Schumacher extremely happy, feeling we got the best deal, and a high quality used vehicle. There was no pressure during the entire sales process. On the day we picked up the vehicle we were fortunate enough to run into Judy (the owner) and her son Steve. Judy and Steve made the time to say hello to every customer while they were in the showroom. Judy specifically said if youre not satisfied, call the front desk and ask for me. I can honestly say, I felt like we dealt with family. Schumacher will always be my first choice for my future automobile needs, and I recommend you give them a shot too. Thats all they need to win your business. They are true professionals.

miccoj

Jun 13, 2011

I contacted Schumacher Chevrolet to surprise my husband with a new Chevy Suburban since he was turning 40 and just returning home from a year long deployment in Iraq. The sales process was extremely easy and everyone at the dealership shared in my excitement. I especially thank Allison who held my hand through the whole process to make sure I was getting the best deal and the truck my husband dreamed of. My husband loves his new truck and I can't thank everyone at Schumacher enough for all they did to make this such a special surprise.

tomcarlon

Jun 8, 2011

I began my search on the internet and contacted Schumacher. Within 2 hours I had received two emails and two phone calls which I returned. I was very comfortable with them on the phone and visited the showroom. I met Chris Stacy and he put me with T J Brantner who helped me pick a vehicle, price, and test drive. I purchased the vehicle that day and left knowing everything was done professional and curtious. I purchase a car about every three years and only felt this comfortable about my dealings a few times and I will be back there to do business.

rpcastronova

Jun 7, 2011

Excellent sales department with no pressure and a willing to work with you. Website was very helpful as I was in Florida at the time I was researchin for a car for my mom.

Midnight3

May 23, 2011

The experience was excellent from start to finish. The staff is very knowledgeable, friendly and eager to please. The cae we were interested in did not have the wheel covers we wanted but they were changed without any additional increase in price. All our expectations were surpassed.

brianrooney

May 21, 2011

We have bought a large number of cars and are considered and treated as Family. They are there to please you whenever possible.bought car. they had to get it from another dealer and completed deal within a couple of days.all parts of this deal worked toward me getting another vehicle at the same time.thank you all for being our friend....

Cruisen in my Cruze

May 16, 2011

After doing some research I knew what car I wanted - the Chevy Cruze; just had to find the right place to purchase from. I sent out an Internet quote and received 3 replies back with Schumacher at the top of the list. Over the Internet they beat the other dealers by $100/mo. on a lease. Both Allison and Kathleen were patient/not pushy; and knew their information. But the real surprise is when I went in to the dealership. Based on historical experience in leasing a car, I expected the price to go up and the haggling to start; but to my surprise neither happened. It was a pretty pleasant experience - weird. This was my first GM (American manufacturer) purchase too, so based on my experience over the next 3 years, I may be back.Give Schumacher a try...they just might surprise you.L

gaspump

May 8, 2011

Made inquiries to a few dealers (different brands). Most either did not respond or did not provide the information that I requested. Kathleen provided exactly the info I asked for, equipment, price etc. Her follow-up was complete and professional without being annoying. She made an appointment for me. I arrived expecting the price to go up and it did not. My salesperson Leo was also professional and to the point. He gave me everything that I expected and was a gentleman to deal with. The entire experience was pleasant and actually enjoyable. I absolutely recommend this dealership. Even if you have to drive a distance to get there, it is worth your time.

dcorbs

Apr 25, 2011

Just bought a 2011 Camaro from this Dealership and the buying process was an easy and pleasant experience. All sales associates are helpful and easy to work with. There were no hidden surprises and negotiating was painless. I like that the Internet sales team followed up with setting up appointments. I would definitely recommend this dealership to friends and family.

ClassicVW

Apr 16, 2011

I first became aware of the dealership after an internet search for the vehicle that I was interested in. I asked for more information and Kathleen contacted me quickly. I made an appointment for a test drive and when I arrived I was greeted warmly and got right to the test drive. T.J. the salesman was great as was everyone at the dealership. I was made to feel comfortable the entire time. I had a trade-in and in no time it was looked at and we struck a deal. The entire experience is what we always wish a car buying experience should be- no pressure, no stress, and I left very happy with my new vehicle. I wouyld highly recommend them to everyone.

helf24

Mar 16, 2011

We don't enjoy the task of looking for looking for a new car yet everyone at Schumacher made it quick and easy, and the price was within our range without any hidden surprises. This is the kind of service you should always get when making a purchase and this dealer was the first one that gave honest service. The whole staff was friendly and genuine.

wingedbear

Mar 14, 2011

I am disabled & unable to travel most times. This Dealership brought the vehicle to my home in NY and finalized the purchase in my kitchen. I explained I would lose money on sale of my F-150, so they changed delivery date, so I wouldn't lose any more money with the person who bought my F-150.Plus, so I wouldn't lose one of the 1,000.00 rebates as well. from time contacting them on internet to taking the Avalanche from them was about 4to 5 business days.Considering what happen that we were doing the same with a NY dealer, but they were in a car accident on way to deliver me the 1st 2011 Avalanche we were buying.I can say they really came through. And, I have no problem recommanding them to anyone who wants to buy a Chevy.YOU CAN TRUST THEM!!!!!!!!!!!!!!!!!!!!!!!!Mojo Wattel

John Galvin

Mar 8, 2011

Overall a very good car buying experience ! Kathleen, who is the internet sales director, did a great job emailing me the information I requested and put me with the right salesman when I visited the dealership. TJ was a great salesman and very knowledgable about the product and did a great job locating the car I wanted with the options I wanted. The sales negociations were very transparent with all the information provided so I knew exactly what I was paying for the car. TJ had the car clean with a full tank of gas when I went to pick it up. I would definitly use this dealer in the future and recommend it to others.

Happy Customerdld

Mar 5, 2011

I felt very comfortable with this dealership. I contacted them because I was unhappy with the treatment at the dealership I've used for 4 other cars. They played too many games this time. Dealing with Schumacher felt more honest. Hope I have the same experience next time! Kathleen, the internet person, and Tom my inside salesman, both wonderful. Even the finance guy was great! There's lots of good reasons this dealership has been around forever. Shop elswhere first, but buy at Schumacher.

mdugan

Feb 19, 2011

They do one thing better than all the rest-THEY SELL CARS!!!. I have bought several vehicles from Schumacher Chevrolet and every time they find a new way make me want to come back . The staff is always friendly and helpful. It has always been a pleasant experience buying my cars from Schumacher. The internet manager KATHLEEN RYAN took the time to explain my various options and did not pressure me in to buying anything- ALL WITH THE CLICK OF A MOUSE. Our showroom salesperson (T.J.) explained everything. They answer any questions. It is nice to see the same people time and time again, year to year-There employees seem as loyal as their customers. There is a good reason why this small dealership, in this economic climate is packed with people buying cars every day. They have the best deals.

pinebrook4

Feb 16, 2011

It was a great pleasure dealing with this excellent dealership. There was absolutely no pressure, they were upfront and worked quickly to find a car that suited my needs. Honesty is definitely the policy at Schumacher. Great Job - We will be back!

cwbw:cliftonNJ

Feb 3, 2011

Allison was very fast in getting me a quote the first to respond out of 4 dealers. I origanlly went to our local dealer since I had bought2 chevy's there before. But Allison was VERY helpfull and knowlegdable answered many questions even sent me a link to compare the different models(between LT, 1LT, and 2LT) so we could pick the best one for us with the features we wanted. And then when Leo told me the price I could not believe my ears,he beat our local dealer byover $700 and then got a car I wanted from a another dealer even with $150 option thrown in NO charge. So I SAVED over $900 their dealer fees were even cheaper then the other dealer. I could not believe how friendly and helpfull eveyone I dealt with was, they made me feel like a long time loyal customer. And their price they gave me I thought was going to be changed when I walked in the price held up right to the penny and even better!!( the free option no charge!). It was ready when promised and spotlessly prepared I even found one minor scratch in a spot very hard to see 3 days later called and told they would take care of it, no questions asked!! I would HIGHLY refer anyone looking for a good deal and good customer service. I also agree with a previous reviewer that GM needs more dealers to operate like this( like a old fashion family run main street business)

adisco

Jan 27, 2011

I have visited a few Chevrolet Dealerships to price a new 2011 Chevrolet Malibu LTZ and was having a bad experience with the sales personel being presure oriented. If anything can and will turn you off PRESURE SALES is number one in my book.I went onto the General Motors site and found SCHUMACHER Chevrolet in Little Falls and decided to request a quote for the vehicle with added equipment that I wanted in the vehicle. Within a short time I received an email from Kathleen Ryan (Internet Director) giving me a quote for the vehicle. I called her on the phone and spoke to her and she was very polite and knowledgeable. She gave me a price for the vehicle that included all rebates available to me upon purchasing the vehicle. At that time I told her I thought that she had made a mistake on the price and she told me that she didn't and that would be the price.A day later I went to the dealership and spoke to Kathleen and she introduced me to Ann Ulrich ( Sales Consultant ) and that she would assist me in my purchase. I found both Kathleen and Ann to be very polite, courteous and knowledgeable in every respect. I felt no presure in the purchase transaction, they both were very helpful in finding the vehicle that I wanted. I would recomend my friends and relatives that are interested in purchasing a new vehicle to make there purchase at Schumacher Chevrolet because I got the best price for the vehicle I purchased, the friendly and personal attention that was given to me during the purchase process.I think that more General Motor Dealerships should be operated like SCHUMACHER Chevrolet.A. Discorfano

BADLAM

Jan 22, 2011

Purchasing a vehicle from Schumacher was a hassle and pressure free experience.Within minutes of emailing out quote requests I had a response. Kathleen worked with me by email and phone, I told her the quotes I had from other dealers and she promised to beat them. Then greeted me at the dealer later that day. They asked me what I wanted and what I wanted to pay then made it happen. From the time I entered dealer till the time I picked up my vehicle Ann made me feel like a member of the family. Hearing you want this vehicle equipped this way well get it for you as opposed to being pushed into one you dont really want from their inventory was awesome.I was told about extra incentives/cash back I was eligible from by being an Iraq war veteran that other dealers said no longer existed when asked if there were any veteran discounts. Knowing I had a newborn Ann even Fed-exed me my registration paper work from the DMV to save me a 45 minute drive. A dealer that takes care of its customers even after the sale is refreshing to see. I recommend Schumacher Chevrolet to anyone who wants to purchase a car without all the nonsense and slick sales people who you can tell just want to make a commission.If service is anything like thier sales Dept i will make the trip.

nhlpoppy42

Jan 22, 2011

I had a great time, my sales person Ann M. Ulrich was very knowledgable about the car. She was a great sales person, when i got my new car she came to the car with me and showed me the new things in my new car that wasnt in my old one and also showed me how to use it. When i went in the dealer i felt very welcomed, and as if i was part of the family. And if you need a new car go to SCHUMACHER CHEVROLET IN LITTLE FALLS NJ AND GO SEE ANN M. ULRICH.... YOU WILL GET A GREAT DEAL.

schumacherhappy

Jan 13, 2011

I approached 10 or so dealers to purchase an Equinox. Allison at Schumacher was the only person to respond quickly and consistently. Not only that but she was direct in giving me a quote and provided the most competitive value. We passed by several Chevy dealerships on the way to Schumacher.

sdroma11

Dec 6, 2010

Very quick response to all my questions; not any pressure to purchase from them; No extra fees were added at the time of sale other then what we've agreed upon; the car was ready for pickup upon my arrival to the dealer's location; the deal has been completed with only couple of e-mails and one phone call;

stevemin

Nov 30, 2010

Like most people, I really don't like buying cars because car salesmen generally live up to their television reputation. I visited several dealers and the car salesmen lived up to their reputation. However, when I spoke with Allison (internet sales) at Schumacher, something seemed different. She convinced me that they were different, beginning with their "one car" showroom (they really have just one car in their showroom). I met with Derek and from the first minute, I liked the guy. He was straightforward and simply gave me the very best price out of the gate. I tried shopping it around, but no one could beat him. He's very knowledgeable and great to work with. I would definitely buy another car from Schumacher.

martyl

Nov 4, 2010

Had a very pleasant experience overall. Jim , our salesman was extremely helpful and courteous at all times. He gave us a really good price on the truck and we would go there again. Jim gave us the lowest price out of all the dealerships we had looked at.

Valerie James

Nov 1, 2010

We were looking for a car to replace my dad's favorite Caddy, but we needed to be more cost effective. Kathleen, Allison & Rita did not give up until they found a suitable match for my Dad without being overbearing or pushy. They came to me from an online search and immediately offered dealership background and all other unfo I requested quicker, but without that "quick talking" and insistant sales approach that I got from others.

bnighland

Oct 16, 2010

The staff was very professional and competent, even took care of returning my leased car from Dodge. The whole experience was easy and hassle free.The financing was especially handled in a speedy fashion.I would certainly recommend this Dealership, in fact I alresdy have.Bill

randyL

Oct 11, 2010

I first visited Schumacher Chevrolet in Little Falls New Jersey for some maintenance work on a Chevrolet which I had purchased from my employer. The customer service I received was outstanding and I knew if I purchased a vehicle from them that I already knew the long term service I could expect. Needless to say when I decided to acquire a new vehicle a short time later, I came to them based on their stellar reputation and my initial experience at the dealership. I first dealt with Kathleen on the internet and her quick responses, and continuous follow up to any questions I had encouraged me to visit the dealership once again. She quoted me a vehicle price based exactly on which features I was looking for with an explanation of what the figure included. When I sat down at the dealership with sales consultant Rick Atkinson there were no surprises and things were surprisingly easy. Everything was explained in detail and things were handled in a professional and courteous manner.I met Joe Filangieri ,the business manager, to complete the final paperwork and that experience was also quite favorable. Everything was explained and handled expeditiously.Lastly, when I came to pick up the vehicle, Rick gave me a thorough review of the vehicle and detailed explanation of how to work many of the vehicle's features.I would most definitely recommend this dealership and honestly wish other businesses would operate the same way!

FlotsamJetsam

Oct 6, 2010

That was easy! I inquired via e-mail about a price for a Chevy Traverse. Within hours I had the complete bottom line costs including tax, inceptions, Motor vehicle etc. in my inbox. Kathleen who took care of this initial part of our transaction was prompt, responsive and thorough both with questions she had for me, and the information she provided.The price was very competitive. Upon visiting the dealership, we were introduced to Kathleen, who then passed us to Rick a floor salesman. After a test drive, we reviewed numbers (which did not deviate one penny from Kathleen's initial quote) and discussed our trade in and other details. It was a very low key, no pressure sales atmosphere which was refreshing and appreciated (especially after having been through a pressure cooker session at another dealership earlier in the week.) We said we'd think about it and left without Rick applying any kind of pressure tactics. The entire sales experience was low pressure and smooth from the get-go right through the delivery. From a sales standpoint, I would recommend Schumacher Chevrolet without hesitation. Hopefully my experience with the service department will be equally pleasant, and I will definitely be back here to provide my experiences in that regard.SERVICE EXPERIENCE: I cannot say anything TERRIBLE about service, BUT I did have an experience bringing my vehicle in for a Bluetooth problem. The technician was unable to identify the problem, and dropped the ball at that. I later brought my vehicle to Bellavia Buick/Chevy in East Rutherford, and while they could not identify a specific diagnosis for the problem, they took an educated guess and TRIED a simple software update remedy. This fixed the problem and made me a Bellavia service customer as a result. Sorry Schumacher... Your sales experience was top notch, but service did not go that extra mile sometimes required to keep a customer happy, and returning.

bethkg

Aug 24, 2010

The employees at Schumacher Chevrolet obviously have the customer's best interests in mind. We were immediately contacted via email from an internet rep, Kathleen Price, when we inquired on the website about a particular vehicle. She was personable over email and kept us informed of any vehicles that came up that fit our criteria and budget. When one did and we met the salespeople at the dealership, Ann Urlich and Jeff Schumacher, they treated us with respect and truly focused on accomodating and meeting our needs. Then after we brough the car home, both Kathleen and Ann followed up via email as well as a phone call from Ann to see if we had any questions, etc. Overall, it was an excellent experience and I would definitely recommend purchasing a vehicle from this dealership.

Gale Peterson

Jul 1, 2010

I have known about Schumacher Chevrolet for many years and although I never bought a car there, I wanted to give them a chance to sell me on a car I had selected. I visited other dealers first and hoped that Schumacher would be my last one. Others I know have been satisfied with their deal so I decided to try them. They are very good in all aspects and beat the other dealers prices. All employees were helpful and friendly and deserved to get my business.

iscadieux

Jun 30, 2010

Best experience at a dealership... I knew what I wanted and I didn't want to be taken for a ride.. (no pun intended...)Kathleen (Internet Director) was very professional and she gave me VERY straightforward answers to all my questions (options, price, etc..). I appreciated her prompt replies as most of the sale took place online.This is my 2nd purchase at Schumacher. I returned because the overall experience was flawless. Ann, the salesperson, provided me with very good customer service, efficient transaction and... I ended up purchasing exactly what I wanted and not what the salesperson had to sell me!!! I would recommend Schumacher to anyone who's looking for a Chevrolet !!

sunilpotturu

Jun 29, 2010

Nice little place in little falls,nj. Got a gud deal on chevy camaro. wonderful customer service and great car. i totally recommend to go to this dealer and i am sure u will join their family. Contact kathleen or Rick, since their r the one who assisted me from scratch to finish.

MEA17

Jun 18, 2010

I worked with Kathleen on an internet sales purchase for my aunt that went great. She was quick to answer all of my questions and provide pricing for each configuration we considered. Schumacher had 88 Malibus on the lot with a great selection of options and colors including the exact configuration we wanted. We had a price agreed to before my aunt arrived. When she changed her mind on color, they had the exact same car in the color my aunt wanted and simply swapped the cars.Best selection, best price, no hassles and kathleen was delightful to deal with.

Havage

Apr 13, 2010

So, I was car shopping on EBay and stumbled upon a car being sold by this dealership. The price of the vehicle was good and the auction had no reserve, so it would certainly sell if someone bid. Well, I call them and ask about the car a little bit to get some details about the car and they say, "yes, the price is correct, the car is in perfect/new shape, everything is excellent, no the price is not a mistake, that is correct." Then, 2hrs before the end of the auction the sleazy salesmen cancel the auction because they wanted more than their starting price on the car. Car's true market value was $31k, they had first bid at $29k, they cancelled the auction and when I called them, they said I could have the car for $34k.Please exercise caution when dealing with this sleazy dealership that uses unethical business practices.

mvillanova

Apr 3, 2010

This was the best car buying experience we have had. Everyone was friendly and knowlegeable in their particular area. We even met with the owners of the dealership and they expressed their gratitude that we conducted business with them. We felt we were being respected and embraced as customers rather than falling prey to unscrupulous sales practices. Jeff, who did the math, gave us some information about saving money on the deal(ie: how to calculate the tax on the new purchase and transferring the plates to save money since we still had two years of registration fees left on the trade-in). Jeff also gave us a fair price on our trade-in. There was no hard-ball negotiating. Everything was honest and up-front. Absolutely no pressure. Kathleen, the internet representative, told us that since the car of our choice was not readily available, she was able to locate four comparable automobiles at other dealerships. Luckily they delivered our first choice and we are very happy with the car. Both Rita and Kathleen kept us informed by telephone or e-mail. Joe was the person who prepared all the volumes of paperwork to be signed when we closed the deal. He was thorough and made suggestions about the warraty options. Again, there was no pressure simply information. After careful consideration, we did purchase an extended warranty. On the day of pick up, Rita gave us the grand tour which included a tour of the new car and a tour of the dealership as she introduced us to all the departmaents, including the Parts and Sevice area. We look forward to many years of association with this dealership and would be very happy to recommend them to friends and family.

Jett Lowenski

Feb 12, 2010

My Malibu is just barely five years old. All my service and that of my family (2 other vehicles) have been through the Service Department. Our cars have never been taken to an outside mechanic. Everytime I go there the price runs $300-$700 because they always find a problem with something on the car. This time there were two things wrong on the car (brakes lights and flashers out) and parking brake (also was serviced and replaced previously) and I was charged a whopping $1,900 and some change. That is utterly ridiculous for a car that only has 82,000 miles and has been serviced by the same dealer since I bought it new. I believe that Chevy should stand behind the quality of its cars and give me some of this money back. Either that or the mechanics and service department see women and plan to rip them off because we don't know about cars. Then they had the nerve to ask me if I wanted them to check out my remote start which is not working(which would have been several hundred more). I said no to that. For Chevy's Malibu to be named a reliable car it certainly has cost me a lot of monies. I have paid more in repairs than the car is worth. I think my next car will be anything but a Chevy or Toyota.

Donna Novak

Nov 13, 2009

I have dealt with this dealership many times over the last 10 plus years and they never fail to please. They go out of their way to make sure that their customer is thoroughly satisfied with their purchase. I recently bought a Chevy Malibu and love the car and also the way that Schumacher employees helped to make sure that this is the perfect car for me. Schumacher's is my favorite car dealership in this area--always was and always will be!!

Thach

Sep 19, 2007

I can not tell you how MAD and UPSET i am with this dealership. First to say i brought this car from them and that was fine since i do not like chevy products, but my wife's family buy there cars from them all the time. Since i had the car i had it service, and ask them to check the front end of the car because the frontend suspension does not feel right, and they kept telling me that the van is ok. Had the van there again the fourth time and still ask them to check frontend and they still say its ok, and the odometer was around 63k. Got the van back for an oil change and had ask them to check front end and brakes and they said that i need rear brakes for 825.00, 1284.00 frontend work and 871.00 aircondition work. Told them to do under warrantee and they said that my warrantee is over. Let me tell ya, i was going to explode !!!!!.Told them that i was complaining about this issue with the frontend since i got it and now the warrantee is over and they expect me to pay for the frontend work. This is full of BULL----THEY ARE SCAMMERS. I will never buy another thing from them nor any of my family members.