Scott Honda of West Chester reviews

WarrenT

Nov 8, 2016

I went to Scott Honda to inquire about a used van I saw on the internet. Dan took me to see the van and showed me all the features it had and how to work them. He even showed me how to stow away the seats and put them back up. He was very patient and knowledgeable and made me feel at ease the whole time. No pressure and took his time even though it was late and near closing time. I decided to purchase and I came back the next day to pick up the van. After all the paperwork was completed He took me to get the van. I noticed something was broken that I did not notice the night before because it was dark and Dan made sure that I got a new replacement piece to make me happy. I am very glad I had Dan as my salesman. He did not pressure me at all and made me feel comfortable to make my purchase. I can't say that about other salesmen at other dealers I went to. I will be back the next time I need a vehicle. Thanks Dan!

MorganF

Nov 3, 2016

Excellent customer service. It's no secret that dealerships are out to make a profit just like everybody else, but do your homework and Armand will look out for you like one of his own. Patient and sweet. Worked hard to get me a fair price on the new car I wanted, with the features and financing I needed. Answered all of my questions carefully and even went above and beyond to help me maneuver the registration and titling process with my out of state trade-in. If you're considering a Honda, Armand is your guy. Cannot recommend him enough!

Retta

Nov 2, 2016

I needed an oil change and while I was there I thought I'd take a quick look at a newer CRV. But I had to be somewhere within a few hours and thought I probably wouldn't have time to talk to someone. But I was mistaken. Everyone at Scott Honda is professional, respectful of your time, efficient, and everyone there is friendly and greets you with a smile. I was in and out and made it to my appointment with time to spare. Thank you everyone at Scott Honda for getting me into a NEW beautiful CRV!

Miley2002

Oct 29, 2016

Sales Rep - Derek Stem was an excellent person to work with. Derek made it a very easy process for us to make the best decision and we are happy to purchase our new HR-V!

Chris

Oct 28, 2016

Courtesy is number 1 at Scott Honda. The showroom has the best amenities in the area. Great selection of vehicles. This was our third purchase from Scott and it won't be our last.

sadie34

Oct 27, 2016

Everyone at Honda was great. Friendly service and accommodating. I brought my Dad along because he's the car expert but Dan adressed us both and was equally attentive to both me, the amateur, and my Dad, the pro. It was great first time car buying experience!

BLo1

Oct 26, 2016

Our purchase of a new Civic at Scott Honda was a perfectly smooth, flawless experience. Candace Carney, our sales consultant, responded very promptly to all our questions, and was extremely thorough in explaining both the car and the sales process. Candace gave the entire process a true personal touch. We are also given a very fair deal. We highly recommend Scott Honda!

bobbetty

Oct 24, 2016

.Good dealership, friendly atmosphere. I had a sales person named Hiep Luong, and he was very professionable. I was looking for a 3 year lease on a Honda CRV LX model. Hiep walked me through the whole lease experience, and explained all of my options to me. Hiep knows his stuff and gave me a very good deal. He explained all of the operating features of the car and set things up for me. I'm very satisfied with the car I got, and I would recommend Hiep and this dealership to anyone .

Jpoarch

Oct 22, 2016

Greg Cole was great to work with and listened to our needs. We always have a good experience at Scott Honda and will return in the future.

Satisfied Customer

Oct 22, 2016

This is a "must visit" place to consider for a fabulous car buying experience. Greg Winter made our experience, easy, no-pressure and hassle free! Azad Yepremian closed the deal. Customer service was without a doubt their top priority! Highly, highly recommend!

Wlewin

Oct 22, 2016

He listened to our needs, was very easy going and a pleasure to work with! I would by a car from Greg again at Scott Honda.

maugerm

Oct 20, 2016

My cousin worked with Dan a few years ago and told me to go to him. I had a lease coming up due and needed to get into a new one. I texted Dan asking for numbers on an Accord Sport. He gave them to me but it wasn't anywhere near what I could afford. He asked what I needed to make it work. I told him exactly what I needed, and minutes later, that's what he got me. He set everything up via text and email over the next few days so that when I came in, I was in the finance office in minutes, signing papers, in and out in 30 minutes.He makes everything quick and easy and understand what it's like to be on the other side of the table and with a budget.

Honda Convert

Oct 17, 2016

Our 2016 Honda Pilit is now a week old! It is such a joy to drive! I was very picky about the car I wanted and it was all about the drive for me. Hiep Luong was very patient with us as we test drove the car. Unfortunately, I was also picky about the color and only wanted white - well the only white Pilot was 4 cars deep on the show room floor! It was no problem! In a flash they had the car out and detailed and we drove it away. All aspects of the purchase experience went smoothely. I've also had the car back this week to have a trailer hitch installed and even the service and courtesy car experience was smoothe! Thanks Everyone!

Honda fan

Oct 17, 2016

Dan was very patient, helpful, and knowledgeable. He was not at all pushy like other salesmen. He cared about what we needed and did not coerce us in buying something we did not even like. He helped us in making a decision as to which model to buy based upon our needs and usage. I would recommend Dan Zink to any person looking for a good car buying experience.

Honda lover

Oct 14, 2016

This is about the fifth Honda we have bought from this dealership over the years. From brand new to certified used these cars are amazing John Guth is our sales representative and he is informative,available and anticipates our questions before we even ask. He made things so streamlined that we purchased our newest car just this past Saturday and we had only just started to look. He takes the anxiety out of car- buying!

carguy

Oct 12, 2016

Our 2001 Odyssey had served us well, but it was time for an upgrade. The wife and I found ourselves at Scott Honda to see what was available. We have not done this in a very long time and wasn't sure what to expect. It couldn't have been a better experience. Senior salesman Greg Cole was just fantastic. He seemed genuinely interested in making this the best experience for us as possible. If he wasn't sincere, then he is in the wrong business and should be an actor because he would win an academy award for acting! ... lol. The truth is he was sincere and went the extra mile for us. We ended up getting a fair trade for our old van and moving into a later model 2014 Odyssey. It had all the features we were looking for and is a perfect fit. I highly recommend Scott Honda and you can't go wrong with salesman Greg Cole. A great guy with a fantastic attitude and tons of experience. One last thing to note ... as we were leaving the dealership in our new van, we heard a disturbing rattle coming from the tailgate when driving on a rough road. We had already begun our journey home when we decided to go back. We pulled into the lot at Scott Honda and before I was even out of the van Greg was already outside walking toward us very concerned. I explained the situation and he was able to have s service tech take a drive in the van and they determined what the problem was. Now here is the great part. Because Scott Honda had the largest inventory of parts of any dealership around, they were able to fix the rattle right then and there. You can't get much better service than that! We were then able to start our journey home with the peace of mind that the problem was fixed. Thank you Greg and Scott Honda! We will be back for sure and will highly recommend you to family and friends. Keep up the great service to your customers.

rpragg

Oct 10, 2016

very great place to buy a car ,no pressure enjoyable place to buy a vehicle very knowledgeable of the vehicle they are selling ,if the don't know they will get you the information on that vehicle. would recommend to all my friends .

Dustin

Oct 6, 2016

Candace Carney did a wonderful job! She was informative and helpful, and my wife and I are thankful to have found a great vehicle. Thanks Scott Honda!

Jhyoon

Oct 5, 2016

The sales representative Greg Cole was super friendly and helpful in my purchasing a car. It was clear that he wanted the best experience for me at Scott Honda. I'll be sure to contact him for any future questions or problems with my vehicle.

Newtown

Oct 4, 2016

We had a good experience in buying used car at Scott's Honda, Car salesman was very helpful and followed up with me after the sale. I have some cover a about the brakes which I plan to get checked.

A

Oct 3, 2016

Went in looking for a HR-V and was helped by Gregory Cole. He was extremely helpful and knowledgeable. He made the car buying experience so easy and I would definitely recommend going to see him if you are looking to buy a Honda.

Jasonmaffucci

Oct 3, 2016

What a great buying experience! Dan helped pair me with the car of my dreams. I didn't feel pressure, I felt supported in the purchasing process. I can't wait to buy our next vehicle from Dan Lipchock.Bill Monhollan was also extremely accommodating. He helped to find a finance plan that worked for my budget but also met all of our needs. Great staff, Scott Honda!

Bags

Oct 1, 2016

I enjoyed my experience at Scott Honda,Thanks to Mongie bornie, Marius Krawiec and Bill monhollan. Really nice guys who worked quickly to get me ready for my new car.

bucksc71

Oct 1, 2016

We drove almost an hour to Scott Honda because they had some of the best prices available in comparison to other nearby dealerships regarding the car model we were searching for. When we got to Scott Honda, we were immediately given help regarding the choices of cars that we were interested in purchasing. Omar was efficient at showing us each car and was very knowledgable about the various specifications that we did not know about. After a few test drives and learning more about the car from Omar, we felt that we could confidently make our decision. We ended up purchasing a very nice Honda Accord 2013 which I hope to make use of for a very long time.

Pat

Oct 1, 2016

I needed a car and spoke to George I explained I did not have a vehicle but I was interested in a couple of vehicles on the Scott Select lot. At this point I was expecting George to say try and find a ride as many other dealers told me. George did not he was a true professional and arranged for the courtesy vehicle to pick me up so far so good. During that time frame we exchange mulitple emails to make the buying process a lot easier. Upon my arrival to the dealership I saw one of the vehicles I was interested in and the paperwork was on standby just waiting for my signature. I never thought a dealership would treat me so well considering the vehicle I was financing was a 2004 Civic. After the test drive with George and asking him many questions which he answered. I met and spoke with the finance manager who made the process easy and treated me with respect and understood my financial situation. In summary I purchased a high mileage used car (which drives like a new car Scott Honda did a lot mechanical work prior to placing this car on the lot) and I was treated as if I was purchasing a $40,000 new vehicle, with respect they did not judge me and understood my situation. I intend to hold on to this vehicle for a while it is almost paid off for but when I am ready to make another purchase Scott Honda is my dealership of choice. I highly recommend people to give this dealership an opportunity this dealership has integrity and will treat you with respect. I will also bring my vehicle for all major servicing my experience with the service dept. was also great they were polite and informative.

Rich pleased customer

Sep 30, 2016

This dealership extends help on choosing a new vehicle that is best suits your needs and is efficient in the the paperwork process. So that you spent the least amount of your time in logistics. The atmosphere is comfortable and and easy going. Making for a excellent and easy car leasing experience.

Myrayao

Sep 29, 2016

Greg Cole helped a lot with me deciding the model/ leasing options/ etc. He was very clear about everything about the car and made things easier. It was a great experience to shop there.

SarDough

Sep 28, 2016

Dan Lipchock was great and professional and laid back and made the whole process quick and painless to buy our new car. Couldn't be bappier!

The new me

Sep 28, 2016

Everything about Scott Honda is top notch: extraordinary facility, courteous and professional staff, expedient service, abundant inventory. We could not have been happier with our sales rep, Armand Siolek, and commend him on his professionalism, attention to detail, and knowledge of all Honda has to offer in its product. Armand made the purchasing experience such a positive one. We will definitely recommend him to others interested in buying a car from Scott Honda.

CRV911

Sep 27, 2016

We worked with Hiep to buy a 2016 Honda CRV. He was very professional and friendly. This was one of the best car buying experiences for us. I would highly recommend Hiep and Scott Honda.

Scott survey

Sep 27, 2016

Service is great and the sales department- especially Sharon Taylor- is exceptional !! Our original contact was not very happy. Our civic hybrid engine blew up two weeks after being serviced / repaired at Scott and they weren't the least bit interested in helping us my wife met and talked to Sharon will I tried to get satisfaction from the service dept. and American Honda. Although I failed Sharon convinced my wove to buy a new Honda

Susan123

Sep 24, 2016

Derek was friendly + knowledgeable about the Honda CRV. He answered my million questions. No pressure sale. He helped me reach the monthly payment that I was comfortable with.

Car12345

Sep 22, 2016

I worked with Cliff to buy a new 2016 HRV. He was extremely helpful, friendly and available during this process. It's the second car that we have bought from Scott Honda theough Cliff. They worked with me to finance the car and find a price that beat all the other Honda dealerships in the area. The car was ready in a few days and I have had no problems. I would definitely recommend this dealership.

Deb R

Sep 21, 2016

I recommend Sharon and everyone I dealt with at Scott Honda. I have bought many cars here and the experience has always been complete and excellent.

Ekane

Sep 21, 2016

Fred has been very attentive to all or wants and needs. He is definitely an excellent asset to your organization. Fred keep up the great customer service!

sreddy0116

Sep 20, 2016

I had the best car buying experience ever this past weeks . Honda Corporation and Scott Honda needs more Bill Monhollan in finance and Andrew Gray and Jeff Scott they're professional, knowledgeable and treated me like I was a member of the Scott family . That's the reason I kept coming back to Scott Honda the best Honda dealership ever to get my third Accord . I got the best deal ever to purchase my best Accord yet and I really really appreciate their assistance and I'm so grateful . They all deserve to be compensated and rewarded for their dedication to making the car buying experience at Scott Honda a very pleasant experience. My car was totaled in a car accident I was hit by a wreck less person I was under a lot of stress but I knew from past experience that I could count on Scott Honda dealership and their employees to help me get the car I want . Andrew you're the best car sales person ever thanks for all your help . Bill Monhollan you're the best as well in finance and Jeff Scott the used car Manager you're all angels and I can't say or thank you all enough for all you've done and for making it possible for me to buy my car .

HR-V

Sep 19, 2016

I am a repeat customer at Scott Honda. Purchasing a new car is a major investment and I believe the folks at Scott understand this. They answered all questions and had the patience to locate what I wanted. I am very satisfied with the whole experience. Knowing the service department is top notch is also extremely reassuring. This is a dealership I highly recommend.

fpadilla

Sep 18, 2016

Great overall experience. Very polite and experienced staff. Received great advice and tips on the vehicle, lease contract, and protection plan. Highly recommended. Rarely do I find dealership staff who shows care for the customer and knows that it's the best method for business.

Sgray112

Sep 18, 2016

I set out to buy a Honda Pilot yesterday and Marius single handedly lost the sale for Cliff and Scott Honda. We went to Scott Honda as repeat buyer since we had a great experience there with our first Pilot. My wife was buying the car. We made an offer to Cliff and Marius came out. I asked him to wait for my wife since it was her car. He did not wait and arrogantly acted like my offer was unreasonable and actually went the other way. When my wife returned and asked for a recap, he ignored her. We left and got everything we wanted and more at Roberts Honda. Scotts had an opportunity to lock in two return customers for life and Marius made it so neither of us will ever step in Scott Hona again. Cliff was great, Marius was not.

hondafitdude

Sep 16, 2016

Worked with Mr. Luong online, on the phone and in person. He was very helpful and did exactly what he said he would. Found everyone at Scott Honda to be very friendly and helpful

Joefishgill

Sep 16, 2016

The staff is very professional and experienced! It was a pleasure working with Everyone in particular Sharon Taylor. They gave me space and tremendous help to make a good decision.

William Miller

Sep 16, 2016

Excellent sales and service. Hiep did an outstanding job making sure I got the best deal I could. He even called me on his day off. He really went the extra mile!!

Cre

Sep 14, 2016

The service department is always very helpful with my cars and the sales staff has been more then helpful with my many purchases of cars from Scott Honda

emg74

Sep 14, 2016

I purchased a 2017 Accord LX and traded in a 2003 Accord LX. The entire experience was very professional and relaxed--all the employees were very knowledgeable and helpful. My salesman Fred Webb was excellent.

Jmcooper123

Sep 14, 2016

We have had a very good experience with Scott Honda. The service was great & the staff was excellent. We also would like to give special recognition to Ms. Sharon Taylor for her courteousness and total professionalism. She is an asset to your organization.

Girl12345

Sep 12, 2016

This was my first time purchasing a car for myself and the experience was less painful and scary but wonderful nonetheless. I would highly recommend this dealership!

Eric91

Sep 11, 2016

Awesome dealership. It's the little things that matter and they clearly take care of the little things. They were able to take care of all of the requests I made for the purchase.

Teresa

Sep 10, 2016

We recently purchased our 2nd new Honda Fit in 10 years. Over the years we have been impressed with the quality of personnel that work at Scott Honda. Employees in the service department are respectful of your time and honest about required repairs. Our saleswoman, Candace Carney, was especially helpful and accommodating in our newest purchase without being pushy.

Carn

Sep 9, 2016

Dan was great to work with. Very knowledgable. Even though he was busy, he still made us feel like a priority. Would definitely recommend Dan and Scott Honda.

Kate

Sep 7, 2016

Even with an issue in purchasing my used car, Scott Honda made sure that the situation was made right and the inconvenience was handled professionally. Greg was great to work with.

Kris Satterthwaite

Sep 7, 2016

Totally professional from the time we walked into the dealership till we drove our Honda CR V home. Our salesperson, Hiep Luong, was great throughout the negotiation process. Will recommend to anyone.

Lauren Murtaugh

Sep 5, 2016

Team listens to your needs, gives best recommendations, and treats you with respect. They answered every single question and even offered information I didn't think about. I have been a customer for over 8 years now. I have tried other Honda dealerships and other "make" dealerships and have never received the kind of respect and service as I receive from Scott Honda.

dwntnjlbn

Sep 4, 2016

Dan Zink was my salesperson and was excellent from start to finish. He is very knowledgeable and patient, and was thorough with all aspects in the car buying process. Bill Monhollan made the financial process as clear and as smooth as it could be. I bought my first car (a used 1986 Honda Prelude) from Scott Honda, and to this day, it still goes down as being my all time favorite car I've owned. My experience with Scott Honda was excellent then, and you have maintained your excellence over all of those years. I would definitely recommend to a friend. In fact, my in-laws are in the process of purchasing a car through Dan as well!

wcualum

Sep 3, 2016

At a very busy end of month time period, Dan very graciously handled the delivery of my car to me on the evening when he needed to be three people instead of one! He was so organized and thorough that I was treated as if I were his only client that night. A few days later, he even followed up with a call to see if all was going well with my handling of the new car. I know that I can call him at any time with any concern. How wonderful knowing that this investment is important to someone other than just myself!

Cam729

Sep 1, 2016

This is our fourth car purchased from Scott Honda. They are very competitive with price and worth he trip. I would highly recommend anyone interesting in purchasing a Honda Automobile to consider using this dealership.

Melanie

Sep 1, 2016

Everything went very smoothly and there were absolutely no hassles. Everyone we dealt with was up front with the information and they were very personable.

Civic

Aug 31, 2016

Traded in a 2001 Honda that I was very attached to. Greg Cole made me feel comfortable the entire process. He got my payments to within my budget and the right car, Civic for my needs.

Pilot lover

Aug 28, 2016

Hiep Luong gave us a very thorough look at the 2016 Honda Pilot. We have been Pilot owners for 12 years, yet he explained all of the upgrades and electronic system on the new Pilot so that I felt totally comfortable with it BEFORE leaving the dealership. He also offered to answer any questions that we may have about the car once we have been using it for a while.Tom demonstrated his competence by thoroughly yet concisely explaining all of the paper work in a friendly and pleasant manner.

Charlie 43

Aug 26, 2016

Eric Trembicki was outstanding. He really knows his stuff and his customer service was A+.Also, Sharon Taylor was super. She made it easy for us to consider buying.

Stellasnewcar

Aug 25, 2016

Kelley Nigra was amazing!! Great car dealership I love love my CRV!!! I would highly recommend Kelley Nigra and Scott Honda of West Chester for your next car purchase!!!

Rux

Aug 24, 2016

We have worked with Greg for several years and he is an amazing person, who is knowledgable about the car and all the accessories. Scott Honda is a great, stress-free place to purchase a car however dealing with Greg Cold is a must

Louise happy gal

Aug 23, 2016

I would rate my experience a solid 10. They are friendly and do not pressure you at all. It was a pleasure to purchase my car from Hiep. He was helpful and made us laugh a lot. Very easy going guy and a pleasure to be around. We had to leave at a certain time and they were great getting us out when we wanted. Rob was a great guy also to be around. Had a car serviced there for recall same week and Mark was a pleasure to talk to.

Pete

Aug 23, 2016

This was by far the best car buying experience I have ever had. As a repeat customer, I expected nothing less, and my expectations were far exceeded. I am proud to say I will be a Scott Honda customer for life, and will not hesitate to recommend Scott Honda to anyone and everyone I know when it comes to buying a car.

Nick

Aug 21, 2016

Very pleasant. I was taken through the process quickly and efficiently. Was not pressured to buy items or services I do not want. Armand answered all questions and was a pleasure to work with.

SavvyCarShopper

Aug 21, 2016

Scott is my home town dealership, but honestly I'm foing to buy the car I want at the best price I can find. I shopped for a CRV with Navi and Leather interior. Azad and Armand worked hard to get me the deal I wanted on the car I had chosen and all with a positive and professional attitude. They were very accommodating and you won't find a better team to work with. This is my 4th new vehicle experience with Scott Honda and these guys were by far the best and most customer focused. And then when you have to finally sign all that paperwork - Tom makes it as quick and painless as possible! There is a reason he has been at the dealership for so long, because he really good at what he does. And he's just a fun guy! Give these guys a chance - you'll walk away very satisfied!

Kb143823

Aug 20, 2016

World class service from genuine folks. Was in and out in no time thanks to the knowledgeable staff. Very excited about my purchase. Many thanks to Hiep and Rob!

New Accord

Aug 19, 2016

Excellent sales dept and overall experience. No nonsense aporoach. Done deal and out the door quickly. Sales, finance, and prep personnel stayed past closing to deliver my 2017 Accord coupes with 6MT on a Saturday evening. I've bought my last three cars at Scott Honda and Steve V in sales will be my first call the next time I'm in the market.

Nick DeSantis

Aug 17, 2016

Thank you to Hiep for the best experience ever. I was very relaxed and your salesmanship was much appreciated. I got exactly what I was looking for and at the price I wanted. The honest no pressure sales was great to experience. Joe L. was also a great guy to work with. Thank you so much!

TheOdysseyContinues!

Aug 17, 2016

We just traded in our 2010 Odyssey for a 2016 Odyssey in what was a very, very positive purchasing experience. Our 2010 purchase was very pleasantly surprising after two prior minivan purchases. We were extremely impressed with the cordial and professional way we were treated. The terms were outstanding and we came away thinking if the car and service support met expectations we would very probably return. The Odyssey was a great vehicle for us and the service we received was outstanding over the next six years. We came back and the end-to-end purchasing experience was superior to any other car purchase we have experienced before. Brandon was great to work with and Tom handled our first purchase so it was great to be able to work with him again. We're looking forward to continuing our great relationship with Scott Honda and our new Odyssey!

Miss_aliyah21

Aug 16, 2016

I wanted to take this time to shout out Kelly who was amazing to me and my family. She is truly an amazing saleswoman! I love my first car!!!

Brian B.

Aug 15, 2016

We couldn't be happier with our recent purchase of a Honda CRV and the entire buying experience. Hiep was a pleasure to do business with.

Laura Abarca

Aug 15, 2016

These folks will help you no matter what. A huge thank you to Jayne Moulder and Josh in financing. They helped me with my son's first car!!

GeeGee

Aug 12, 2016

I gave 5 stars because of our awesome sales person. He listened to all our needs and is a pleasure to deal with. This is our 3rd car we bought from him.

Terri 811

Aug 12, 2016

Loved this dealership. So accommodating and welcoming ! Ladies at front desk were so pleasant and helpful. Loved my salesman,Gregg Winter. Very respectful and supportive in assisting me to find the best car for me. I felt that my specific needs were important and I truly value that in a culture that does not always extend this to the consumer. Joe Lombardi was. Awesome as well in navigating me through thepaprework.

jaybyrd

Aug 11, 2016

Our experience at Scott was very positive. We felt comfortable, valued and appreciated. The sales, finance and management staff are very friendly and helpful. They are also very knowledgable and personable. Our sales person called the day before our appointment and explained the various trim levels of the vehicles we were interested in. It was a nice easy conversation. Any question we asked was answered truthfully and without any attempt to mislead. We also interacted with the fiance and and management team. All the staff said they were appreciative of our business. We felt valued because each member of the staff let us know they were there to help and that they valued our business. The discussions were fair and open and we ultimately closed a deal for two vehicles. We were pleased with the prices we paid for both vehicles. Financing is very easy and straight forward. All paperwork is clearly explained and there are no catches. As one would expect, additional services are offered. We did not feel pressure to purchase them but ultimately did for our own piece of mind. We prepared for our visit by taking the time to research and get informed. That was respected at Scott and not dismissed. We honestly recommend Scott to anyone interested in a Honda. We recommend the team of Greg W for sales, Rob G for finance and Azad for management. They work well together and and are mindful of your time. Thank you very much for a very positive buying experience!!

Propane

Aug 9, 2016

Nick Toto was very respectful of our unique situation. Also the GM offered us some great information on a personal health situation with you daughter.

Happy cAR purchase customer

Aug 8, 2016

Dan Zink was extremely patient, helpful and knowledgeable. He shared several options that helps us find a monthly car payment that fits into our budget. He was friendly, professional and personable making the purchase so much more easy and comfortable. I didn't feel like I was at a dealership, he made us feel as if we knew him and were merely having a conversation. Iwould highly recommend him should you consider making a purchase at Scott Honda. Bill M was very efficient and informative but our financial options.

JFillman

Aug 6, 2016

Got the exact vehicle I wanted at the price I wanted to pay. Very happy with my experience at Scott Honda. Will definitely come back for my next vehicle.

Lrs203de

Aug 6, 2016

Candace was great and helped make our purchase of a Honda Civic very enjoyable. Her advice helped us find the right car for our daughter.

David Latshaw

Aug 5, 2016

Hiep and Joe were fantastic. Hiep sat with us and went through every question about every car we wanted to see. He met our requests and even made the process enjoyable. Joe was great and laid out all of our financial options in a way that was easy to understand. We will definitely be back.

Hollywood

Aug 2, 2016

Responsive to fix repair and provided me loaner car. Very quick service and constant communication especially by service and my sales rep Dan Zink. I would recommend Dan to my friends.

Jackandrobin

Aug 1, 2016

I wasn't planning to buy a car , I was going to look at several makes first. But my impression of the dealership, and my salesperson Dan Z, and how the manager Azad treated us, made us want to do business with Scott Honda. Thanks guys, we love our car, Jack and Robin O

alicat

Jul 30, 2016

They have free ice cream available, which is always a bonus in my book! We bought our new Pilot from Hiep. He was very responsive to my husband's initial email inquiry, arranged a test drive, and we were driving away in our new car all within a week. He didn't try to push any upgrades or accessories. He even matched a lower quote my husband got from another dealership. Before we took our car home, he showed us some of the new features and helped set up the Bluetooth. All in all, it was a very low-stress car buying experience.

First Honda Guy

Jul 30, 2016

Respect for customer...I shopped other dealerships then went to Scott. Received the best deal and they made it easy. When there was some confusion over a number, they took charge, "talked me off the cliff", made a revision and we closed next day. Would recommend them in a blink especially my sales guy! Lots of energy, product knowledge and very, very accommodating . The best!

fserino1

Jul 30, 2016

Professionalism; Patience; Thoroughness; Willing to be totally transparent. Prior personal experience in the automobile business afforded me the insight to negotiate fairly. Steve allowed for the interaction to be positive.

bikram

Jul 26, 2016

If you want to avoid pushy and presumptuous sales people then this is the place to get your car. I wanted a change from the car i was driving and that's exactly what I told Hiep, and I did have a look at their inventory before i went there, so I kinda knew what i wanted. Hiep provided me with a lot of information regarding the car i was interested in and in no time I was set for the test drive. Before i knew it i was signing the car purchase agreement. All this happened in a span of two hours. Hiep was never pushy and gave me enough information and time that I needed to make a conscious decision. Rob from the finance team was also very helpful and informative regarding the kind of warranty I should have on the car.

Car.buyer

Jul 25, 2016

Purchased new car after talking to a few dealers in West Chester area. I got a great deal and service. This was the 4th vehicle purchased over last 6 years from Scott Honda.

bcparker8

Jul 23, 2016

I can't believe how lucky enough I was to have Jeff sell me my first car. Everything about the buying experience was perfect! From the moment my mom and I entered the dealership, Jeff was there to help us. He was very sincere, friendly, helpful, understanding, accommodating and all around just a great person to talk to. When he took us to the car for a test drive, he told us everything we needed to know about the car without us even asking. Throughout the entire process, he made sure my mom and I were comfortable and offered us food and drinks. While my mom and I were not with Jeff, we waited in a very nice lounge area with a TV to help pass the time. We didn't get the car until after closing hours but nobody rushed us and Jeff had no problem with working late. You could tell from the start that his goal was to make us as happy as possible. The entire process was just amazing and painless. My mom even told Jeff that she would be back to see him in the near future to buy a new Honda Pilot.

Smitten Jerry

Jul 23, 2016

I arrived with a good idea of what I wanted, and Steve was quick to get a test drive for me. Later he gave me a tour of the facilities and explained the services. Scott Honda is a gorgeous place, and the people are friendly. So far I am impressed with Scott Honda, and looking forward to a long relationship.

Bernrit

Jul 22, 2016

I had a expires inspection and emissions but 3 months. The lovely women that scheduled me was so helpful!!!! Knowing that I was expired she was able to squeeze me in with very little notice.The day of my service I was in a rush I had to pick my kids up in an hour. I communicated that to Gregg Westman. He reassured me it would be done and it was!!! He was very pleasant, accommodating and PROFFESSIONAL! Thank you Gregg

JKCRV

Jul 21, 2016

Been a customer since 2005. My car finally died and I got a certified 2013 CRV to replace my prior Odyssey. Good experiences at this dealership from service, sales and finance staff. I will most likely always drive a Honda.

PatandGeorgeBarr

Jul 19, 2016

Our experience was flawless. We had a wonderful experience and would recommend others to Scott Honda. Our sales associate, Steve Valoczki, was extremely knowledgeable about the 2016 CRV and made the process very simple and pleasant.

Kburba15

Jul 18, 2016

I recommend Scott Honda if you are looking for great customer service and great product! The sales personnel were very accommodating when it came to finding the right car for the right price!

Bkraz919

Jul 17, 2016

We came into Scott Honda with a quote from another dealership to see if Scott Honda would match it, as we did not want to buy our vehicle from anywhere but Scott Honda. Not only did they match the price we wanted, but dealing with Dan Zink was an absolutely pleasure! It was as if someone in our family was selling us the car. Once we got to the financing part of the purchase, Rob Gill was also a pleasure to deal with. Thanks Dan and Rob!

crafty

Jul 16, 2016

The dealership went above and beyond to find the vehicle that we where looking for, and had it delivered the next day. Fantastic service and this was the third vehicle we have purchased from the dealership, and always has the best pricing. Our salesman, Hiep was very helpful and informative with very low pressure. We would highly recommend purchasing from both the dealership and Hiep our salesman.

JenMarshall

Jul 16, 2016

My husband and I purchased a certified used Crosstour in February and loved it so much we purchased a 2015 Civic this past week. Greg and Rob were both easy to work with, and we got (another) great car for a great price. Thanks!

Scrapple99

Jul 16, 2016

Great experience buying from this dealership! Lowe pressure, very informative, and easy to work with. Did not feel like I was at a dealer. Would highly recommend if you are looking for a new ride.

joe1388

Jul 15, 2016

There was not one moment when i didn't feel as though i was being taken care of at Scott Honda. Greg Winter was fair and straightforward with me throughout the entire process. He got me exactly what i wanted in my new 2016 Accord LX. I could not be happier with the entire experience. As a Delaware resident i would strongly recommend traveling to Scott Honda in search of a new vehicle.

Rox123

Jul 14, 2016

Kelley Nigra was awesome. I came into Honda already having looked at a bunch of other dealerships. I already had a car in mind from another dealership but decided to stop in to check out the cars at Honda. She was very knowledgeable on every aspect of Honda. She was such a great sales associate I could not say no to buying a beautiful brand new Honda Civic. Joe Lombardi was also very helpful and awesome in the process too. The made a great team. I would definitely buy another car from Scott Honda of West Chester, Pa.

Dv2016

Jul 12, 2016

We are ver pleased with our recent purchase of a new 2016 HRV and a CPO 2013 Accord and our trade ins of a 2002 Accord and a 2012 Civic.

Hondalover

Jul 12, 2016

Great dealership, no pressure, knowledgeable, friendly, great service and service center. Great follow up by Andrew and made himself available for all my questions. Great financing department. Felt like I was in great hands every step of the way

Amy in Devon

Jul 9, 2016

Dan Zink and his colleagues at Scott were great to work with across the board. Dan was respectful, available, and energetically helped me get the car I wanted. I'm leasing a 2016 Civic and excited to be back in the Honda family. No comparison to another dealership I visited nearby, where they seemed to be stuck in another century.If you haven't seen their service area, take a look. They must have elves cleaning with a toothbrush every night! I'm almost looking forward to my service appointments. I also want to mention Azad the sales manager, who was very available and easy to communicate with.

JB

Jul 9, 2016

Fanatastic service bought 2 cars looking to get my 3rd !!! My wife is getting hers very soon. I wanted a specific CRV in color and Dan trackedIt down and brought it in for out of state.

Jsassa

Jul 9, 2016

Great experience dealing with this dealership. Dan Lipchock went overboard in helping us. The price and over all professional attitude helped us in making our new purchase enjoyable.

Snoopy12

Jul 9, 2016

This was my fifth car from Scott Honda. I am never going to another dealership! Dan Lipchock and Bill Monhollan are amazing. The process was quick and simple. I love my new car, but I especially love Dan and Bill at Scott Honda!! 100% recommend.

Tim Griffiths

Jul 8, 2016

We were a little nervous when we didn't get our previous outstanding sales person (Greg Cole), but our sales person (John Guth) was equally as awesome and great to work with. The experience throughout was awesome...far superior to any other car dealership we've dealt with. Bill Monhollan did a great job as well, working us through all the finance options. Nice job guys!

12345!

Jul 7, 2016

I have had bad experiences with other dealerships and salesmen in the past so I requested to work with a woman and was thrilled with Kelley Nigra. She was very personable, professions, honest, friendly and fair. I'm not sure I would've bought a car there without having a sales woman on the team so I was happy she was there and that she was such an excellent salesperson.

Denise Szymanski

Jul 5, 2016

Our salesman, Hiep Luong, is a true gentleman and worked very hard to accommodate our needs. Our needs were exceptional because we were looking to purchase two cars at once. We left with two great Hondas and feel that we received tremendous patience and outstanding service! We will definitely recommend Hiep to others and will be happy to work with him again in the future.

5178

Jul 1, 2016

We had a great buying experience at Scott Honda. This was the third vehicle we purchased from them and we will definitely return to Scott for future purchases. Candace was excellent to deal with and very knowledgeable about the vehicle. I would definitely recommend Candace and Scott Honda!

Carol S.

Jun 30, 2016

When it comes to buying or leasing a car, it can be quite the exhausting experience. HOWEVER, at Scott Honda of West Chester that is not the case! It is such a PLEASURE working with everyone at Scott Honda!My husband and I have leased vehicles from Scott Honda for many many years and most recently have purchased a car and bought out a lease because I am so happy with and love the car I currently have! Each experience was relaxing, enjoyable, and most importantly, respectful! Everyone that we work with from sales to financing to management has been a pleasure to deal with! A special thank you to Marius Krawiec, John Guth, and Tomas Dainora for their help, in making the process so relaxing and enjoyable! We appreciate the extra mile everyone goes through to ensure that we are happy and our needs and requirements have been met! Kudos guys!!! Top Notch!!! Thank you!!!

Nancy S., West Chester

Jun 30, 2016

I knew Scott Honda had a great reputation before I entered the showroom. Now I know why. I was well overdue for a new car and Scott was not my first stop but it was certainly my last. I love my 2016 CRV-EX. It has everything I was looking for: quiet ride, great pickup, super comfortable inside, lots of safety features! But what really made the experience of buying a new car after 12 years and 225,800 miles, was my salesman, Hiep Luong. He was patient and knowledgeable. He didn't push me into a decision. He just presented the information so I could come to the right conclusion in my quest for new wheels. I truly appreciate his guidance and professionalism. I would highly recommend Hiep and Scott Honda to my family and friends.

Jayjohn24

Jun 22, 2016

After graduating college, my mind was set on a new car. I knew exactly what I wanted, but of course I had a budget. Dan was able to help me reach my goal to get the Jeep Grand Cherokee I have today! He was very patient and helped me make the right choice. I've extremely glad I could go to Dan to help me purchase my first car on my own. If any of my friends need a new car soon I was absolutely send them his way.

Amber McP.

Jun 21, 2016

I couldn't be more thankful for Hiep! He knew how to be informative, friendly and attentive, but never pushy! I have never met a sales person like him and I would recommend him to anyone! He exceeded my expectations!

Amber McPartland

Jun 21, 2016

I couldn't be more thankful for Hiep! He knew how to be informative, friendly and attentive, but never pushy! I have never met a sales person like him and I would recommend him to anyone! He exceeded my expectations!

kellpcurtis

Jun 17, 2016

Jeff was great to work with! Very patient, honest, and very informative. He was able to get the financing where we needed it to be, so the car payment was what I wanted to pay each month, and no more! Would definitively recommend him to sell you your next car!

Masha Ryazanova

Jun 13, 2016

Thank you, Hiep, for your consultation and professionalism! You are the best sales consultant I have ever met. We enjoy the new Civic! It is amazing car! See you soon for our next Honda

Kristi Dunlap

Jun 11, 2016

I dealt with Bill Taylor who was phenomenal! He really goes above and beyond for those that come in! He was very knowledgeable and friendly. He made sure my experience was great!

Leah00318

Jun 11, 2016

He was very knowledgeable and let me take my time in deciding what I truly wanted. Jeff is very kind, patient and helpful in an industry where it can be difficult to find people like Jeff.

Cmmflores

Jun 10, 2016

Found the car I wanted on Cargurus website but Scott Select was the dealership selling the car. I received an E-mail from Paul after asking for some information about the car I found. However, being young and prior horrible experiences with other car dealerships I was let's say "unsure" if I should proceed with trying to get a car but boy was I wrong. I went in and Paul was sweet honest and very helpful. He made sure he answered all my question and made sure threw the process new questions didnt arise. Plus another bonus Paul has wonderful customer service skills. So if your looking for a great experience definitely choose Scott Select and ask for Paul you will not be disappointed.

angj

Jun 8, 2016

My husband and I decided to purchase a Honda Civic for our children. We went in for an unscheduled appointment and were greeted promptly by Dan Zink. The entire experience was seamless. We were treated extremely fairly, received a fair trade value and a reasonable purchase price. Most importantly, after the sale we reached out to Dan for an unrelated issue and he promptly returned my call with a response. Thanks Dan!

sgia4

Jun 7, 2016

I was a NYC transplant looking for my first car and I could not have asked for a better experience. I had heard horror stories about the stressful negotiations and aggressive sales people, but with Hiep Luong and Scott Honda there was none of that. I spoke with Hiep over the phone in the morning, told him what car I was looking for and he had it waiting for me when I arrived later that evening. The process was smooth, the environment was professional and team was patient with all of my questions. I would certainly recommend Scott Honda, Hiep Luong and the rest of the team to anyone looking for a new car.

weaaronson

Jun 7, 2016

My wife and I have been thinking about our next car for many months. We made an appointment at 4:00 pm on Saturday for a test drive. Dan Zink was a pleasure to work with from the first moment. We knew we wanted an Odyssey, but had not bought a car in 9+ years. Dan showed us several buy/lease options with no pressure to take any of the options. He patiently explained each option and what our costs would be for each. We drove 2 or 3 cars before making a decision on leasing a new Odyssey. He worked overtime that night since the dealership closed at 5. We came in for the purchase on Memorial Day and Dan was of invaluable help in finishing the paperwork and delivering the vehicle. Kudos to Dan and to Scott Honda.

Phyllis Maier

Jun 4, 2016

Our experience at Scott Selcet, with the great help and assistance of Michelle McKnight, was the best. Michelle let us review all the vehicles in their inventory that we thought were appropriate for our needs and desires. With her assistance, we had the opportunity to drive several of them, and inspect any we wished to see. She provided a great deal of assistance and didn't pressure us in any way. It was the most delightful car buying experience we ever had. When we finally chose the vehicle that seemed to best fit our needs and wishes, we found the help from both Michelle and the finance group to be fantastic. We moved through the process smoothly and without any unpleasant surprises, which was a welcome change. We got a great automobile that was clean, will obviously be dependable, and will be enjoyable to drive for a long time, thanks to Michelle and the Scott Select Team.

Mukherjees

Jun 3, 2016

I don't feel like I bought a new car! That's because for the first time in my life, I didn't go though the horrifying experience of dealing with a pushy sales associate, hidden fees, etc. Jeff was absolutely awesome! He listened to us, understood what we wanted and also what we didn't want (and not once did he push for stuff we said we didn't want), and was just an overall a really nice and trustworthy guy!! This was the best car buying experience and all the credit goes to Jeff! I hope he doesn't retire or make a career change, because we don't want to go to any other dealership or any other sales associate after our wonderful experience with Jeff and Scott Honda.

Loyal Scott Honda Guy

May 31, 2016

Just bought my fourth car from Scott Honda over the last 25 years - went with the Civic Touring Edition and love it. Kelly N. was great on the sales side - both fair and offered a good deal/price. That's why I'm loyal. Thanks Duke Scott and everyone at Scott Honda. I'll keep coming back.

scottpass1

May 31, 2016

I was very please with Hiep Luong and the whole team at Scott Honda. It has been a while since I purchased a vehicle and Hiep helped out in all aspects. Thank you

nicole0821

May 30, 2016

Jeff was a pleasure to work with! My husband and I came to the dealer unsure whether we were looking for a new Fit or a used model. Unlike other dealers we visited, Jeff respected our budget and really listened to what we were looking for. We ended up buying a new Fit and are very happy with it. Thanks for your excellent service, Jeff!

Amanda615

May 20, 2016

Everyone was so nice at this dealer. I knew exactly what kindof payment I was looking for and they made it happen!! I couldn't be any happier with my used Mazda!!! You guys are great and worked very hard for me, especially Cliff and Joe in finance! Anyone looking for a new or used car should come here, you won't be disappointed!!

kg238290

May 11, 2016

Cliff was very knowledgable about the CRV I was looking to lease. He was easily able to answer all of my questions and concerns. His personality is really what sold me on the car. He was the most friendly salesman I have ever had and personally helped me set up everything I needed and wanted in the car! The sales manager, Jeff Scott and Joe Lombardi were equally as friendly and helpful and made the experience quick and easy.

SD

May 5, 2016

Took delivery of a new CRV and Jeff did a great job explaining the functions and features including the tech workings and all the connectivity options in a concise and professional matter. All questions were answered and would recommend. Nice job Jeff! Love the car.

Anne U.

May 3, 2016

Jeff answered all of my questions about trading in my CR-V and buying a new CR-V. I really appreciated his working with me to buy a new car, without games. He was direct and helpful. I felt very positive walking out with my new car.

cb

Apr 27, 2016

There is lots of new technology available and understanding what, why and how is important in decision making and satisfaction after the sale. Our sales rep thoroughly explained the features.

pborrelli

Apr 25, 2016

Hiep Luong was extremely knowledgeable and did not pressure us at all. He answered all our questions and addressed our concerns without judgement. We would definitely recommend him to friends and family, along with the entire Scott dealership.

Tim42

Apr 22, 2016

Professional attention; asking the right questions before making any recommendations. Insightful and honest about the vehicles, financing, and options. Thanks for the clarity and efficiency.

satisfied customer

Apr 21, 2016

I purchased a Pilot for my wife. Hiep Luong was our salesperson. Hiep was a class act. Hiep was very knowledgeable and patient, not pushy.

Pilot16

Apr 18, 2016

I purchased a 2016 Pilot from Scott's. They are willing to work with you to get exactly what you're looking for. When I made the decision that I definitely wanted the car, they even came and picked me up from my house the next day so I could take the car. That was awesome service. Thanks Scotts!

sjk0116

Apr 15, 2016

A friend of mine recommended Scott Honsa when I said I was looking for new car. I was contacted by Cliff Ashamole. He was very patient with my test driving the Honda HR-V on two occasions, my indecisiveness as to whether or not I was ready to move forward, and then when I was ready I was deciding on color. Once ready he answered all of my questions and did not pressure me to make deal when I was not quite ready to sign. I finally signed the deal and got my new car (Honda HR-V EX)on Wednesday. I could not more happy with him and I thank Clicf for his ease of working with him and great communication. Everyone that I have met there has been wonderful!

CindyG

Apr 7, 2016

I love my new CR-V and my recent experience at Scott Honda. Jeff was very helpful in getting me just what I was looking for. He was helpful without pressuring and made me relaxed and not stressed. When it's time to get my daughter her car I'll be giving Jeff a call! Thanks Jeff! - Cindy G.

exton523

Apr 6, 2016

This was my third purchase from Scott Honda. Hiep answered all of my questions quickly and responded back to my all my text messages.Very nice man and it was a pleasure meeting him.

fownhope

Apr 6, 2016

Im not normally someone who would actually take the time to post a review (good or bad) unless it was an extreme case. First understand that I REALLY dont care for car dealerships. Goes back to the assumption that all car dealers are slimey sales people who try their hardest to get as much money out of you and sell you things you really dont need.This was actually my best car buying experience ever and I will definitely check back with them first for my next car that I purchase. I was looking for a used crv exl, I knew I didnt want to spend more than $20k, the year I was hoping for and the colors I knew I didnt want. I wasnt interested in financing, warranty or protection for the car. Hiep the sales person we dealt with was fantastic!!! he listened, had respect for our choices and guided us with the options. We even had a question about a noise we were hearing while driving the car so he brought out a service manager to explain the questions we had about the warranty that comes with it and the noise. But it didnt stop when he handed me the keys. He walked out to the car and set up my phones bluetooth for me so I could use the car to make calls (totally not a techy person and would probably not have taken the time to do this myself). He went thru all the bells and whistles and made sure that we didnt have any more questions. Fabulous Experience!!!

carlady

Apr 3, 2016

Scott Honda in West Chester, PA.,sales person Hiep Luong was professional, kind and courteous whileoffering an excellent price! He helped get the best price for my trade-in as well. After purchase, Hiep spent as much time as needed to explain all functions of the car. Great experience.

2016 Red Civic

Mar 20, 2016

This was my first time purchasing a brand new car. Hiep answered all of my questions quickly and was available by text all day long for any little question. We had everything completed before I got to the dealership and I walked in and drove away in my car with in the hour. After the purchase he patiently went through all the special features of my vehicle.

maggiemcdev

Mar 7, 2016

Last week I decided to start pricing out some new cars, as I had been doing some research on a new car and was eager to trade in my Ford Focus for something bigger, better, and more reliable. I put in a quote request on Scott Honda's site and was quickly contacted by salesperson Nick Toto, who was very friendly and put me at ease right away, even over the phone. Every other car buying experience I've had was pretty pressured right off the bat, but because of how relaxed the initial phone call was, I ended up calling Nick back to see if I could come in that day for a vehicle valuation and a test drive. I went in a couple of hours later and Nick greeted me at the door, which I thought was a great personal touch. We discussed the types of cars I was looking at, price points, trade-in options, etc., and he immediately had the team get started on evaluating my Focus while we discussed what I might test drive. I ended up test driving a CR-V, which was what I had in mind when I came in, as well as an HR-V, which I had no idea existed but really met a lot of my needs, so I appreciate that he suggested it. The test drives were awesome; both cars were great to drive and Nick had a lot of information for me and ended up making it a tough decision - which isn't a bad thing! In the end I went with the CR-V and not only was he pretty patient with me while I decided on the ever-important exterior color, but I felt that he really did his best to get me the features I wanted/needed while also keeping me in a reasonable price point. Eventually I worked with Tomas Dainora in the finance department, who was also very friendly and very helpful when it came to laying out the terms of the deal and getting everything signed and finished with in a timely manner. I came in that day only intending to test drive and then think about it for a few days, but because of these guys' hard work, I drove off the lot that day in a 2016 Metallic Air Mountain CR-V in love with my new vehicle, excited to be a part of the Honda family, and would recommend Scott Honda to anyone.

peacheycat

Mar 3, 2016

I have bought cars from Scott Honda before and each time dealt with Marius Krawiec . I first met him when he was a sales person and never forgot his courtesy, patience and knowledge base. For the most recent purchase I returned to Scott Honda and asked for Marius when I purchased a certified pre-owned Honda vehicle. I was pleased to find that Marius was the Sales Manager. Scott Honda could not have made a better choice for Sales Manager. The car-buying experience was great and pleasant and, again, I was impressed by Marius. He even spoke with me by phone re: questions about the vehicle AFTER the purchase.Thanks to him I remain a loyal Scott Honda customer.

nkruger5

Feb 25, 2016

I recently leased a 2016 Honda Civic LX. The experience was nothing short of excellent overall. This was my first experience in a dealership, and Hiep Luong was sure to be very clear with all of the procedures that were set forth and was very up front about the process. I highly recommend Hiep as well as the whole Scott Honda family!

darlene312

Feb 24, 2016

I probably hadn't seen Dan Zink since high school - but running in to him again - and buying a car from him was nothing but a true pleasure. It was time to buy a car for my son, and Dan made the process easy, comfortable and pleasant. He helped us find the right car for us - in the price range that was right for us. He answered all of our questions, and he even followed-up to make sure we were still happy days later. I've already sent a friend to him. We are happy we got our car from Scott Select and worked with Dan Zink.

delfik

Feb 22, 2016

I worked with Dan Zink at Scott Honda to buy my Honda Odyssey Touring ELITE. Overall excellent experience. Dan took the time to explain every feature in my car both before and after my purchase. He was honest and upfront. He did not pressure me to make a purchase. Competitive pricing as compared to other dealers. Got a fair value for my trade-in. I highly recommend working with him and buying from Scott Honda.

Desi1029

Feb 20, 2016

very good customer service. I will recommend you guys. I really appreciated all the great work. I'm very Glad I got my car from Honda dealer .I'm so thankful

car0lann

Feb 18, 2016

I've never bought a new car before and Paul Kutyn at Scott Honda made it so easy and fun! would definitely recommend to everyone!

scallaghan

Feb 18, 2016

Hiep Luong was such a great help! He even came in on his day off to help me purchase my new honda civic. After I accidentally shot wiper fluid all over his face he laughed it off and continued to show me the bells and whistles of my new whip. Rob, in finance, was also so friendly and helpful throughout the whole process. Thanks guys!! Stephanie Callaghan

Linda Wissler

Feb 15, 2016

we were in need of a vehicle and had been looking for weeks, Scott actually emailed us with a vehicle that matched our criteria! We were contacted by Kevin Turner, made an a.m. appointment, and were in and driving our car home in a few short hours! No haggling, no wolves sitting in wait, cappuccino, lunch and most friendly environment! Will never go anywhere else! Thank You Kevin Turner, feel like we gained a friend!

Doherty CRV

Feb 15, 2016

Bought a Honda CRV today with Hiep Luong's help. Very knowledgeable, kind and helped us get the best price after shopping at several dealerships.

RichP

Feb 14, 2016

Just picked up a Honda Civic Sedan EXL today. I dealt with my sales person (Hiep Luong) via email and text messages before I decided to go in and discuss purchasing a new vehicle. Hiep was very patient with me, because I can get very aggressive when it comes to negotiating. Everyone at the dealership seems friendly and I highly recommend if you are in the market for a new Honda to go see Hiep. Also want to add that the finance person, Joe Lonardi, was great too!RMP

AmeMarCra123

Feb 12, 2016

Car buying is my least favorite activity, but Dan Zink at Scott Honda made it straightforward and fun. Interest in my car experience continues months after the initial purchase. Scott Honda has a great team and everyone is focused on the customer.

John215

Feb 12, 2016

I was looking for a used Honda Pilot between 2013-2015. I currently live in Virginia, and I could not find what I was looking for down here. Being from Pennsylvania, I returned to my roots and was blown away by the inventory that Scott Honda had. Dan Zink was my salesman and he did a great job from start to finish. The entire deal was wrapped up in a few hours and the process was painless. Dan is the man!

vivek82

Feb 12, 2016

I just brought a used car from Hiep Luong at Scott Honda. Hiep took the time to explain the process and give me a fair deal. Did I get a great, great deal? I would say but didn't felt like I was pressured or felt like being mislead. He did a fine job and I appreciate that. He patiently explained everything and answered all my questions. Remember you still need to do your homework and be an educated buyer but he got me a good deal which I am very happy with. I would recommend this dealership. Hiep treated me fairly with respect. For that I want to say Thank you!! Again I want to thanks Hiep for his very calm,nice,relaxed behavior which help me to understand everything. He did not push me to buy the car, which really help me to decide to buy the car.Sincerely, Vivek Shrikhande

Frank M

Feb 11, 2016

I have had my Honda CRV. for close to 3 months and so far I am very happy with the product. As far Scott Honda is concerned I have been very impressed with the professionalism of everyone I have come in contact with starting with Dan Zink and moving through the finance deptment and a quick in and out service visit. Dan's salesmanship influenced me to buy on my initial visit and I will definitely be recommending both he and the dealership to anyone in the market for a new car.Frank Moffatt

Becca.przy

Feb 10, 2016

Dan was so helpful though the whole process of purchasing my new CRV- he explained the whole process which was extremely important to me since it was my first time purchasing a vehicle on my own, he even took the time to make sure I had a front license plate holder installed since my car would be driven in NJ! Dan was also completely accommodating when I didn't like the pinstripe that came with my car, he had it removed with no problem in just a few minutes. I've worked in retail all through high school and college, I now manage a retail store and I can say with certainty that customer service with high quality that Dan gives to his customers is not quickly forgotten.

tina1041

Feb 8, 2016

Purchased a Honda CR-V with the help of two of the best people at Scott Honda. Their salesmanship and professionalism is outstanding! Paul took the time to explain things and helped me decide which vehicle to purchase. He is an asset to the dealership!! Marius is my salesman from 11 year ago when I purchased my Pilot. His knowledge has only gotten better over the years and I am grateful for both Paul and Marius' expertise and kindness. They are two great guys. I couldn't have asked for anyone better to work with me as I purchased my new CR-V.

Victor.Adams

Feb 6, 2016

...and general error-prone service.If youre thinking about purchasing a Honda from Scott Honda in West Chester, PA, you may save a lot of future problems by considering other Honda dealers. After 20 years of Toyotas, I decided to try a used Honda Accord for my sons first vehicle. Most would say their quality is on par with other foreign car manufacturers, if not better. It just made sense to take a look at them. I ended up purchasing a 2010 Honda Accord for my son in 2014 from Scott Honda. The sales experience was actually among the best I have ever had. The salesperson was knowledgable, congenial, and made sure we had a pleasant experience. Her name was Jayne, and she really is an excellent sales professional.That's where it stopped.In 2015, we noticed the car seemed to be burning oil at an alarming rate. Research revealed that excessive oil consumption is a known issue with some Hondas, and warrantees have been extended to cover this situation. After having it checked for oil leaks, where none were discovered, it was scheduled for an oil consumption test at Scott Honda. Despite the car burning about one quart per 3,000 miles, I was told it did not qualify for the service, since it did not meet the criteria of one quart per 1,000 miles. This means adding at least one quart of oil between oil changes.The service advisor smiled and told me All cars consume some oil. I am now reading in Consumer Reports that If consumption is one quart every 1,000 to 3,000 miles, the company may require more tests and higher levels of approval before offering repairs. (Consumer Reports, May 18, 2015). This option was conveniently omitted from the 10-second, dismissive response to the results of my oil consumption test by the service advisor. Gee, thanks for shoving me out the door without explaining my options.Ill have to follow up after learning about this option. The point is this: Scott Honda cannot be relied upon to present you with all your service options. In the meantime, Im stuck with an oil-burning car. I hope you arent too!Todays service flub (6 February 2016) was annoying in a different way, but it does show some level of diversity in their service incompetence. Heres what happened. After hearing about the deadly airbag problems via national media, and the extensive recall to address them, I called Scott Honda and asked them if my sons 2010 Honda Accord was affected by the recall. I had not received a letter explicitly stating the it did. The person on the phone checked their records and indicated to me that, yes, it did qualify for the recall. I was flummoxed. Why was I not notified, I thought?This is a potentially life threatening situation, Wouldnt you be upset if your son or loved one was in a potentially unsafe vehicle? The person on the phone didnt didnt quite know why I wasnt notified, but posited that, since they had the wrong phone number for me in their records, that could explain it. Anger over. Lets just fix it (and be sure to check the oil before driving any distance!). An appointment was made to address the airbag and render the car safe if it were in an accident where the airbag was deployed. When I arrived at my 7:45 a.m. service appointment, the service advisor flipped through some paperwork as I stood outside my vehicle in the service area. He then casually announced that, No, your car is not part of the recall. I had arranged my day to be their on my weekend. When asked how this could happen, I was told mistakes happen. That's just weak, sorry. How about a visit to the service manager? How about some assurance they would try their best to avoid this in the future? So I came home to write this review. Maybe it will save others time, money, or both. (Not that theres a class action lawsuit around the oil-burning issue, but these actions seldom result in more than nominal compensation for the true victims; only the legal firms that prosecute them get significant money.) Scott Honda service is not without some skills, however. They seem especially adept at spinning tossed off explanatory xxxxxxxx narratives that result in them doing nothing and that support their central goal: profit.Please be cautious when dealing with Scott Honda of West Chester, PA.Victor Adams (Feel free to contact me at victor.adamsatgmail.com if you have questions or would like additional details. I'm truly not out to smear them, but to caution others and hopefully prod Scott Honda to higher levels of service and improved customer satisfaction.)

ooeckored

Feb 4, 2016

First, I should start by saying that I live a mere two blocks away from Piazza Honda of Springfield, after shopping with them and consistently being let down or the salespersons coming off as rude. I chose Scott Honda - a 45 minute commute from my home because I found their staff to be unbeatable. I am very kind and patient person, but, I am a tough buyer when making big purchases. Dan Z. was patient and kind to me throughout all of my questions and negotiating. I was very specific about the color combination I was interested in and Dan along with the team at Scott Honda were committed to finding me what I wanted for a great price!

barb

Jan 19, 2016

Hiep was knowledgeable, helpful and personable. I appreciated the time he took to explain all of the details pertaining to the car. He was very professional.

HsuLin

Jan 18, 2016

We recently purchased a used Honda Accord from Scott Select. The service we received was outstanding. The agent we worked with, Kevin Turner, was very helpful. The staff there was all courteous. We will definitely recommend Scott Honda to anyone looking for burying a car.

HsuLin

Jan 18, 2016

We recently purchased a used Honda Accord from Scott Select. The service we received was outstanding. The agent we worked with, Kevin Turner, was very helpful. The staff there was all courteous. We will definitely recommend Scott Honda to anyone looking for burying a car.

LynnC0498

Jan 14, 2016

I contacted Scott Honda after having a negative experience with a local Hyundai Dealership. I spoke to Armand Siolek as he answered the phone. I made an appointment for the same day to look at a new Civic and purchased that evening. I have purchased several cars in the past and this was by far the easiest and rewarding experience. I love my new Civic. I walked in with expectations from my phone call and they delivered. I was offered a fair trade for my Hyundai and was able to get in to a new Civic the same day. I have not yet utilized the service department but from the tour I received, I surely will. The dealership is in a location close to both work and home! Great experience. The complimentary car wash AND coffee help!!

LynnC

Jan 13, 2016

I contacted Scott Honda after having a negative experience with a local Hyundai Dealership. I spoke to Armand Siolek as he answered the phone. I made an appointment for the same day to look at a new Civic and purchased that evening. I have purchased several cars in the past and this was by far the easiest and rewarding experience. I love my new Civic. I walked in with expectations from my phone call and they delivered. I was offered a fair trade for my Hyundai and was able to get in to a new Civic the same day. I have not yet utilized the service department but from the tour I received, I surely will. The complimentary car wash AND coffee help!!

maggie

Jan 13, 2016

I absolutely love my new car, and working with Armand Siolek was really great. He made an otherwise tedious situation enjoyable (I came in on a very busy day and had to wait a while to begin the paperwork). I had a great experience, overall. Thank you!

A. Raubfogel

Jan 11, 2016

We recently purchased a Honda Select 2011 civic coupe. We were helped by George who couldn't have been more helpful during the entire process. He worked with us and took our offer to Josh in the business office who countered with a great offer and the deal was sealed. Scott Honda worked with us and made our experience a pleasant one. I would recommend George on your next Hond Select purchase.

Philip Leatherbury

Jan 8, 2016

I recently purchased a auto at Scott Select in West Chester PA.. I was very impressed with the facility and the staff's no stress approach to customer service. My wife and I were particularly please with the care demonstrated by Michele the sales lady. I highly recommend her to anyone looking for a professional that will take car of your automobile need without the stress and hassle. I suspect that the rest of the sales team handle themselves this way as well. Thanks Michele You are the best. Philip Leatherbury

Angie

Jan 7, 2016

I'd like to take this opportunity to thank Scott Honda, and in particular, my sales agent, Greg Cole, for their honesty, professionalism, and excellent service during my appointment last week. I turned my 2013 Honda lease in, and rolled into a new lease in a very effortless and cost efficient manner. I was told 2-1/2 years ago that if I reached my mileage allowance before the end of my lease that they would work with me. To my surprise, Greg kept his word, and I am very pleased with my plan for the new lease. I highly recommend this dealership and sales agent... thank you, Greg.

Jplab

Jan 7, 2016

This is the second vehicle we have purchased at Scott Honda. Greg Cole made the buying experience very enjoyable, from the test drive to the purchasing of our 2016 CRV AWD. We always recommend Scott Honda to our family and friends. Their service dept is the best and we are always surprised when the car is washed and clean when we pick it up.

Burgundy Night Pearl

Jan 6, 2016

I had the pleasure of working with Dan Lipchock, who exceeded my expectations with purchasing a new vehicle. I was in the market to purchase a used vehicle but Dan mentioned the 2016 Honda Civic had been redesigned & new features were added to the model. The Civic was the best choice & i love my new vehicle.

riah00

Jan 5, 2016

I had the pleasure of working with Dan Lipchock, who exceeded my expectations with purchasing a new vehicle. I was in the market to purchase a used vehicle but Dan mentioned the 2016 Honda Civic had been redesigned & new features were added to the model. The Civic was the best choice & i love my new vehicle.

lisarep

Jan 4, 2016

Excellent service from the minute we sent our online inquiry. Cliff contacted us quickly and set up an appointment to view the vehicles we were interested in. The entire time he was honest and to the point - not once did we get the feel of being pushed into a deal that wasn't in our best interest. Rob in finance worked hard to get us the best deal possible.

patraveler45

Jan 2, 2016

We wanted to downsize from a minivan but were not locked in to a particular manufacturer. So, we visited many dealerships, drove many cars, and talked to many salespeople. And we made several visits to Scott as we winnowed our list of choices down. Dan Lipchock was very patient with us as we went through this process. Throughout, Dan remained low key and personable. It was a pleasure doing business with him.

Satisfied buyer

Jan 1, 2016

Jayne Mulder was easy to work with. She listened to what I wanted and did not try to up-sell. When I left with my new Accord I felt satisfied that I had the car I wanted. I would definitely buy from Jayne again. (Think this is the third car I purchased from Jayne.)

HondaDNA128

Dec 31, 2015

We bought our 2016 Pilot (which is our 4th Honda) last November and we couldn't be more happier with the sales experience. Honestly, it all started when we brought in our CR-V for service. While we're waiting for it, we strolled into the dealership and saw this beautiful 2016 Pilot Touring in Black Forest Pearl. We became very interested in it and while we're tinkering with its interior features, Cliff Ashamole unobtrusively walked over and cheerfully greeted us and simply let us know he's there to help us and feel free to call him up. We're impressed by his professionalism and courtesy so the week after, we decided to test the market and see if Scott Honda could give us a deal we like.The buying experience was straight-forward, honest, and was done in a respectful manner. Cliff ably assisted us throughout the process. When it came the time to do the paperworks, Azad Yepremian diligently explained all the different documents, what they are, and answered all our questions before signing them. The whole sales process took way past the official closing time of Scott Honda on a Saturday and yet we didn't feel that those people are getting irritated because they still have to be there instead of having their personal time already, nor did they try to rush us so we could get out the door soon.This is a highly recommended dealership. No wonder they keep on getting the Honda President's Award almost every year.Additional: We purchased the Running Boards together with the Pilot but being so late at the time of the purchase, we had to return at a later date to have it installed. Mike d'Auria was our contact person that time and he outlined to us what will be done to the Pilot during the installation, and also walked us through after it was completed. We mentioned to him about the big Bar Code sticker that's plastered on top of our Pilot which we only noticed a few days after we took it home. He was apologetic about it and told us that it's a delivery/inventory sticker that needed to be removed once the vehicle has been purchased. A minor and non-trivial thing to us.All in all, we are glad we made our recent purchase from Scott Honda, and not from other competing dealerships. It's simply because we were treated like family, a neighbor, or a fellow community member. We couldn't be more satisfied with it!

Dana

Dec 30, 2015

I had a very good experience buying a new car. The sales person tried hard to give us the best deal. He took his time to explain us the new car. Very nice.

thankful

Dec 28, 2015

I leased a new car from Scott Honda. A few months later, someone hit the car and totaled it. I was very happy with my CRV before the accident. When we got hit, the car rolled 1 1/2 times landing wheels to the sky. Very scary. When looking at stats for car safety, you hope your not in an accident to find how the results are, just hoping to see results on a website. Well I have to say the CRV held up excellent in the roll over and we walked away. Thank you Honda for building a safe vehicle!!Now I had to get a new car. I could not think of anything else than a CRV and Scott Honda. I had great customer service and she was very friendly from my first experience leasing the car with Jayne Moulder, I called her back, set up an appointment, went over the details of what I wanted. Went in at my convenience and picked up my new CRV. I am very happy with my CRV, Scott Honda and Jayne working with me.

Adam G.

Dec 26, 2015

Scott Honda met and far exceeded my expectations. Dealer was clean and people were nice. Dan Lipchock was an excellent sales person. He was knowledgeable and respectful. Dan made it easy for me to get comfortable buying in what I would consider a major purchase. There's no one like Dan or Scott Honda.

jmarti11

Dec 24, 2015

I have been looking for a vehicle longer than I would like to admit, I have been to multiple dealerships in the tri-state area and have not found anyone to be as friendly and courteous as Dan Zink at Scott Honda.

Todd123

Dec 24, 2015

If your looking for a great dealership please take the time to visit Scott Honda and John Guth. We came from out of town to purchase and everything went smoothly.

Jay M

Dec 23, 2015

We have had our car in for service for almost 3 weeks now to correct a squeak in the right rear door. To no avail it has still not been corrected. During this time we have had less than appropriate updates on the status of the vehicle. As of yesterday they said they still did not know what was causing it. They reported that it was spot weld, part issues, etc. Now we are being told that they hev no idea when we will get the car back and because of the holiday's it most likely will go into next year. Spoke to the general manager yesterday and while apologetic candidly told me that here was nothing he could do...that his hands were tied. He suggested that we pursue our legal options. What a mess! We have owned many Hondas and so has our family and friends. This kind of support makes me question why deal with this car brand. I fully understand that squeaks can be very difficult to fix. But to not follow up timely with customers and to tell them there is nothing you can do but consider legal options is just frustrasting and quite frankly not what I would expect. Going the legal route is time consuming and serves no one well. But if that is what they recommend then I guess we have no choice. Such a shame.We have dealt with Scott Honda for over 25 years. This most likely will be the end of that long term relationship.

MRB

Dec 22, 2015

From start to finish it was a top notch excellent new car buying experience. Hiep Luong was the sales person helped me throughout the entire new car buying process. He was very professional, courteous, and knowledgeable. I very much appreciated his help. Thank you Hiep.Also, I should mention Jeff Scott and Bill Monhollan for their help. Entire sales team that worked with me are wonderful to work with as they appreciated my need. Thanks again for all your help. You all got a very satisfied customer.Wish you all the very best and Happy Holidays!

Friends of PA

Dec 21, 2015

My wife and I were wanting to purchase a new vehicle and one of the many options we were considering was a Honda. So we met with Dan Lipchock at Scott Honda; he was a great person who treated both me and my wife with dignity and respect throughout the entire buying process. I am not one to be rushed into making a big decision, like spending a lot of money on a new car, and Dan was very understanding and extremely patient. After meeting with other salesmen/women at other dealerships and looking at other vehicles, my wife and I knew that we would be buying a Honda specifically from Dan at Scott Honda. He is a great guy. Very kind and trusting. I recommend that anyone looking to buy a Honda specifically meet with Dan Lipchock at Scott Honda.

QuakerOatsMan

Dec 20, 2015

My wife and I were looking to purchase a new vehicle and one of the many options we were considering was a Honda. So we met with Dan Lipchock at Scott Honda; he was a great person who treated both me and my wife with dignity and respect throughout the entire buying process. I am not one to be rushed into making a big decision, like spending a lot of money on a new car, and Dan was very understanding and extremely patient. After meeting with other salesmen/women at other dealerships and looking at other vehicles, my wife and I knew that we would be buying a Honda specifically from Dan at Scott Honda. He is a great guy. Very kind and trusting. I recommend that anyone looking to buy a Honda specifically meet with Dan Lipchock at Scott Honda.

Lisa6

Dec 18, 2015

I had a very positive experience with salesman Hiep Luong. He was knowledgeable, professional and accommodating. Gave pros and cons to every concern I had, and that helped me make a decision I was very comfortable with, and the entire transaction, including finance was without a glitch.

Michele

Dec 16, 2015

I recently purchased a 2011 Rav 4 from Scott Honda and it was a great buy.My salesperson was Michele and she dug deep to get me a good trading money for my old car.I walked out with a huge smile on my face!Thanks Michele!!

angelo123

Dec 15, 2015

I had another great experience at Scott Honda, this is the 4th vehicle I have purchased and my experiences have all been great. Greg Cole has done an excellent job of addressing my needs and it's always a pleasure to see Marius again, whom I purchased my first vehicle from more then 10 years ago, I continue to be a very satisfied customer. Thank You!

Grace M

Dec 14, 2015

I had a great used car buying experience with salesman Hiep Luong.

GraceM

Dec 14, 2015

I had a great used car buying experience with salesman Hiep Luong. I am very happy with my purchase of a certified pre-owned 2013 Honda CR-V.

Helene

Dec 13, 2015

I just leased my second Honda Civic. The process was handled professionally and went smoothly. Working with the dealership personnel was a pleasure. Would readily recommend Scott Honda to a friend.

jo

Dec 13, 2015

I enjoy my 2016 Honda civic very happy with grey cole he made it easy I will definitely recommend him to my friends happy holidays

Bon2015

Dec 10, 2015

I have leased and purchased several cars from Scott Honda over the last 20 years. It is always a pleasure to do business with this dealership. I walk away feeling well taken care of with the car that is right for me.Hiep Luong is a professional who listens to his customer and makes the deal happen, pleasing his boss as well as the customer!Thank you, Bonnie ODonnell

smb37.sbatgmail.com

Dec 9, 2015

I purchased a car a little I over a month ago and I am not pleased with the car. When I came to pick up the car I noticed an annoying whining noise and a very stiff steering wheel as I pulled off. I immediately called my salesperson the next day who directed me to the service department. I explained the issues to the service rep in addition to a couple other issues that were already going to be repaired as discussed in the sale. A couple of days later I received a call to pick up my car and was told they didn't find anything wrong and that they didn't do one of the services that were agreed upon when I purchased the car. To shorten the story the steering wheel loosened some but now it still stiffens at times. I felt like the service department brushed me off and even though I was told I could exchange my car by the sales manager, they never had a car within the 30 days that was comparable in price or model, so I had no other options. My salesperson was very nice, but ultimately I wasn't pleased and I still believe something is wrong with my car and I don't think the service department did their due diligence to find out why it runs the way it does. I was told that's just the way it runs. I will more than likely not come to this dealership to purchase a car again.

Elizabeth Day

Dec 4, 2015

I enjoyed purchasing my 2013 CRV-EX L from Hip Long and Tom they both were very helpful. It was exactly what I wanted. I would recommend to anyone.

Frank M

Dec 4, 2015

Happy that my neighbor shared what pleasant experiences they have had over the years dealing with Scott. Very happy with the sales consultant Dan Zink.

Greg E.

Dec 1, 2015

I went into Scott Honda on Black Friday, 2015, and expected to spend the day in line buying a car. Much to my satisfaction, my salesperson (Joe Fazik) quickly determined my needs and matched me with the car that I wanted. I also had a chance to chat with Duke Scott, the owner, who was onsite for the day. I highly recommend going there, I was in and out in about 90 minutes with a new car.

jjsdpm

Nov 30, 2015

I purchased my 2009 Honda Pilot from Scott Honda years ago and loved it. I planned on driving it for at least another two years. However, I was approached during a service appointment by Rosalie to see if I was interested in trading in my car for an upgrade. I was initially skeptical, of couse, since this wasn't part of my plan, but was interested to hear what they had to say. I test drove the 2015 CR-V with Hiep, and loved it. After much research, I realized their offer was extremely fair and that now was the time to maximize my trade-in value for my Pilot. Rosalie was a fantastic introduction to the process, and hand-picked Hiep to work with me. She remembered me on a later visit and followed up. Hiep was very knowledgeable and answered all my questions well. He was very communicative, easy to reach and worked with me on a price without being too pushy. He worked hard to earn our business and I'm glad he did. We will now likely work with him in the future for other cars when the time comes.

Kuzmick100

Nov 30, 2015

I recently purchased a Honda CRV and worked with Fred Webb. He spoke with me a few days before I arrived, and understood, completely, what I was interested in buying. He didn't do a pressure sell, he was cool and relaxed and answered all my questions. He matched my price for the car and I am delighted with my entire experience at Scott Honda. This is my 2nd Honda and I didn't hesitate where to buy my new car. Fred is a wonderful salesman who has a great career ahead of him at Scott.

Kuzmick100

Nov 30, 2015

I recently purchased a Honda CRV and worked with Fred Webb. He spoke with me a few days before I arrived, and understood, completely, what I was interested in buying. He didn't do a pressure sell, he was cool and relaxed and answered all my questions. He matched my price for the car and I am delighted with my entire experience at Scott Honda. This is my 2nd Honda and I didn't hesitate where to buy my new car. Fred is a wonderful salesman who has a great career ahead of him at Scott.

Steve

Nov 30, 2015

After a great deal of internet research on available pre-owned Civics and on dealer reputations, I decided to go to Scott Honda. I'm so glad I did. Their selection of certified vehicles was top notch--the cars are competitively priced, and many of them have excellent service records, including several pristine lease vehicles that have been serviced at Scott Honda their entire lives (I requested and received the complete service record of the vehicle that I purchased). Moreover, the dealership environment was very relaxing, with no hint of pressure and no sales crew shenanigans. In fact, after test driving the car that I wanted on a Saturday evening, my salesman, Bill Taylor, encouraged me to go home and sleep on the matter before I made any decision. He assured me that he would be available first thing on the next business day if I wanted to move forward with the purchase. He added that the dealership wants its customers to feel confident in their decisions so that they leave happy customers. When I returned today to purchase the vehicle, Bill facilitated the process in a way that put me completely at ease. Though the purchase took some time--due to a problem with my out of state lender, not any limitation on Scott Honda's part--Bill was a gentleman and trustworthy guide throughout. So, too, was Azad in the dealership's finance department. I couldn't be more pleased with my buying experience at Scott Honda. I did, indeed, drive home a happy customer. Thank you, Bill and the good people at Scott Honda.

Katlyn112

Nov 29, 2015

I traded in my lease for another lease, I was not looking forward to dealing with a pushy car sales man. When we got there and met Mr. Cole I couldn't have asked for a better salesman to have. Extremely laid back, patienct, and honest. Would recommend to anyone.

kmb45

Nov 25, 2015

Our experience at Scott Honda was so easy. We found a car that we liked that was in excellent condition with all the service records. They even fixed a problem detected on the test drive right away so we decided to purchase it on the spot. Its a great car for our son to use too. We have purchased five cars with Scott over the years and have always been happy with the price and the cars. They are so dependable. A great experience all around.

Sue Meginley

Nov 24, 2015

I enjoyed purchasing my 2016 Honda EX-L from Nick Toto. He and his sales manager Marius Krawiec made the process easy and enjoyable. I love my new car it is exactly what I wanted. I will definitely recommend them to my friends for sales.

sunshine

Nov 24, 2015

I enjoyed my experience at Scott Honda. I purchased a 2016 Honda Accord EX-L and it is exactly what I wanted! Thank you Nick Toto for giving me quality service and thank you Marius Krawiec for working with me, and thank you Bill Monhollan for preparing the paper work .

LaurPhilly

Nov 22, 2015

My experience at Scott Honda was great overall, I found the car I wanted and was able to get a price and monthly payment that worked for my budget. Never felt pressured. Thanks!

Jaeger1946

Nov 18, 2015

My family has purchased a number of cars from Scott Honda. I, my wife and two of my daughters have either purchased or leased somewhere in the neighborhood of 10 cars over the past 8 years. Most of those were purchased from Steve Valoczki. He is a no-pressure salesman. Most recently I worked with Steve and Azad Yepremian for my purchase of a 2016 Honda Pilot.I love Honda as an automobile manufacturer. I like how they market their cars with an easy-to-understand set of packages and only a few options available per package. This allows the buyer to get only what he or she needs but Honda includes so much as standard equipment, it's rare that something you really want isn't available. If I have any gripe with Honda, it's the fact that there is only so much bargaining room per car. Having said that, the cost of ownership on Honda's is exceptionally low given their excellent re-sale value.One last thing, I have been a steady customer of Scott's service. It is convenient, organized and efficient. A lot of people are reluctant to service their cars at dealerships due to cost considerations and, at times, pressure to do more work on the car that is really needed. I have never experienced any of that at Scott Honda.

ps322

Nov 14, 2015

I recently made my first purchase of a Honda. The staff, especially Jayne Moulder and Azad Yepremian were helpful, responsive and timley in thier service. While there was a bit of a delay since the car was brought from another site, I was kept informed of the progress each step of the way.

TheGerGuy

Nov 13, 2015

Great dealership with great people keeping their promises and commitments. I'd recommend Scott Honda anytime.

BetsyB

Nov 12, 2015

Everything from start to finish was just as it should be. A great salesperson who listened to my needs and showed me exactly what I wanted to see from the beginning. No pressure and great service! The finance manager, Bill, made that aspect just as easy and showed me every option.

BBinCC

Nov 12, 2015

My experience at Scott Honda, especially with salesperson Mongi and Bill in finance, was fabulous from start to finish. There was no pressure, all of my questions were answered and I was paired with the exact car I wanted. I would recommend Scott to anyone. Be sure to ask for Mongi!

CR-V Fan

Nov 11, 2015

We just bought our second Honda CR-V in two years from Scott Honda. The sales staff could not have been more helpful for responsive to our needs. Mongi Bornie, Rosalee and every other person with whom we did business was professional and supportive as we made the decision to trade our first CR-V and to buy a new model. Highly recommend Scott Honda.

jarg1949

Nov 10, 2015

We just purchased/leased our 9th vehicle from Scott Honda. Great people, service, and product knowledge. They make the process simple and fun. We enjoy buying at Scott Honda and recommend them whenever we hear someone is interested in a new vehicle, especially a Honda.

Grete123

Nov 9, 2015

I was very pleased with how i was treated. One thing missing was the Manual to the car. I am supposed to get that in a few weeks.

Ravi

Nov 9, 2015

Hiep Luong from Scott Honda really helped me out which was somewhat a messy situation for me and he also gave me a deal which I cant reject even in my sleep. He helped me like a friend even I met him first time and earlier that talked to him once on phone for 1 and 1/2 mins.There are very less people in this situation who helps you like that and make you trust him. It was great experience doing business with Hiep, thanks a lot.

1979A1979a

Nov 6, 2015

My experience at Scott was very satisfactory, Hiep and Lino are a very friendly and very skilled in this business and Hiep was very explicit in everything related to the car.

Scott

Nov 4, 2015

Excellent customer service! The buying process was easy and enjoyable.

Raj

Nov 4, 2015

Just leased an Accord 2015 from Scott Honda...Mongi (Sales) are very helpful and a professional ! He took time to reply to my queries via phone calls / txt messages...very much appreciated !

Lauren.e.smith

Nov 1, 2015

My experience with Scott Honda was very positive. My salesman, Hiep, was very helpful, informative, and flexible. This was my first time purchasing a car on my own, and Hiep was very understanding of my concerns and questions. I was able to come back later in the week to learn more about my new car when we didn't have time to on the night of the sale.

MichelleMac

Oct 31, 2015

Our car salesman was Nick Toto. My husband and I had originally came to see an Acura TL for him, but I happened to find an SUV that I have been looking for. We reached out to Nick on several occasions and he promptly got back to us with answers on any questions that we had. I would definitely recommend Scott Honda and Nick Toto to anyone that is looking for a car. The price was great too!

Mike dewald

Oct 31, 2015

I purchased a 2011 Honda CRV at Scott's. From the time I walked in, until the final signing, everyone at Scott's was professional, extremely friendly, honest, and patient. I never felt obligated to purchase.. I chose Scott's based on the total experience I had with multiple dealers and manufactures. Particularly, the sales rep, Hiep Luong, was the most comfortable, honest rep I've ever encountered. Negotiating was fair, and he made my decision easy to buy from Scott's. I will most likely return to purchase cars in the future and I will try their service department when required.

cheese7204

Oct 29, 2015

Our family has purchased several Honda vehicles here over the years. We recommend Scott. The GM has been fair and reasonable. Our first car was a CRV. My brother bought a Pilot, minivan, and uncle a Civic

JamesT

Oct 29, 2015

We bought a certified CRV-SE yesterday. We came to Scott Honda due to the fact that we service our other CRV here - it's always been a great place to do business. The dealership is beautiful in every respect. Hiep Luong was our salesman- and he did a great job ! The whole experience from start to finish was very pleasant. Make sure you keep this salesman. He's a no-pressure, yet effective salesman. Keep up the good work.

JamesT

Oct 28, 2015

We recently purchased our 2011 CRV-SE Certified from Scott Honda. We really like the vehicle - so far so good. We came to Scott because we have been getting service there for our 2013 CRV the past two years. Even though we didn't purchase the 2013 from Scott, they have treated us well and we have always been impressed with their professionalism. The dealership itself is also impressive. We were greeted by Hiep Luong on the car lot. He was very patient and exerted absolutely no pressure on us to buy. Quite honestly, we weren't expecting to buy a car that day, but Hiep calmly and professionally nudged us toward that end. He's certainly an asset to the dealership. Hopefully, our new older vehicle lasts us for many years to come. With Scott's service department, I think we'll be ok. In summary, thanks for a pleasant buying experience.

amy

Oct 27, 2015

I just bought my 2nd car at Scott in the past year. I love my new CRV that I bought in January and i just bought my son a pre-owned Accord. Greg Cole was my salesman both times and he is excellent! He made sure that the car fit my son's needs and his height!

Peter

Oct 27, 2015

Outstanding experience with Scott Honda in West Chester, PA. Hiep was the sales individual, and was highly informed, helpful, professional and hospitable. Similar good vibe and experience through the financing office, receptionist, and everyone else I ran into through this dealership. I would highly recommend doing business with these folks and has been actually my best overall experience through the entire Chester County area shopping for and making an automobile purchase.

"Jinyoung Choi"

Oct 24, 2015

Mongi Borni was so helpful and did a great job for us to buy a new car. Thank you Mongi!

Satisfied in DE

Oct 23, 2015

Wonderful experience with the staff at Scott Honda. I was able to purchase a used 2005 Honda Accord and so far I love it. My car had to be serviced by Scott Honda and they quickly offered me a rental car at no charge....they even delivered my car to me in DE. I would recommend them to family and friends and would certainly consider them for my future Honda purchases.

fxm

Oct 21, 2015

purchased a 2016 pilot and had wonderful experiencethanks to joe fazik he made the process easy and he was very knowlegableAzad Yepremian in finance was well prepared and made the rest ofprocess smooth and quick. thank you Scott Honda FRANK MCCABE HAVERTOWN,PA.

Toby

Oct 19, 2015

Leased an Accord Sport last week. Hip Luong was excellent. Gave me a great deal and took care of every detail. Has been readily available for visits, follow-up emails and calls. Highly recommend Scott!!!

1223

Oct 19, 2015

I am writing to say that my experience at Scott Honda with Hiep Luong was excellent. Hiep was extremely helpful when I traded in my Civic for a 2015 CRV. I had to leave for an appointment before Hiep could go over all of the car's functions with me so he told me to come back so he could do that, and he followed up with an email to remind me. Janice Leavy

tnb1234

Oct 19, 2015

Leased an Accord Sport last week. Hiep Luong was excellent. Gave me a great deal and took care of every detail. Has been readily available for visits, follow-up emails and calls. Highly recommend Scott!!!

Bill P.

Oct 18, 2015

I have been a customer of Scott Honda, West Chester, for over 25 years. I recently purchased a 2016 Honda Pilot from Scott, and was extremely pleased with the transition due to the support of Marius Krawiec, sales manager, and John Guth, Sales. I would highly recommend Scott Honda for a vehicle purchase and/or servicing.

Bob D.

Oct 18, 2015

This has been my second leasing experience with Scott and it could not have gone better! My congratulations to Hiep Luong for a very smooth and helpful time. My congratulations also to A. Yepremian (excuse the spelling) for making the Finance end easy. Kudos to Hiep and Mr, Y for a job very well done!!

mcclatchy

Oct 18, 2015

I have been a customer of Scott Honda, West Chester for over 25 years. I recently purchased my third pilot, this one being a 2016 model. I was extremely pleased with the transaction due to the support of Marius Krawiec, Sales Manager, and John Guth, Sales Professional.I would highly recommend Scott Hond for a vehicle purchase and/or servicing.

Unhappy

Oct 17, 2015

I bought my third Honda from Scott and rather than being treated like a good repeat customer, I was treated terribly. First, the sales manager tried to cheat me on my trade- in. Then, my salesman didn't have time to explain any of the operations because he double booked during my appointment. But the worst was the finance guy. He talked me into using a credit union rather than Honda Financing. This turned out to be a nightmare. The credit union does not allow automatic deduction so I have to write a check EVERY month. Making things worse still, I sent a check in early one time (with the coupon ) but instead of being charged to the monthly bill, they charged it to my principal which resulted in my monthly payment considered late and thereby charged extra interest. I called the credit union three times and was told someone would call me back, but they never did. Bottom line, do NOT trust anyone at Scott Honda!

Bob

Oct 15, 2015

I don't like buying cars. Frankly, I don't like buying anything. The whole retail thing, the second-guessing, are just off-putting. But most of us need a car. Treat yourself right. Its easy to see why Dan Lipchock wins so many awards. First and foremost, he treats customers with respect. He knows his products cold. He's fair, he's efficient, he's reliable. Want a hassle? Go somewhere else. Want a fair deal, good advice, and a pleasant customer experience? Come see Dan.

Bob

Oct 15, 2015

I don't like buying cars. Frankly, I don't like buying anything. The whole retail thing, the second-guessing, are just off-putting. But most of us need a car. Treat yourself right. Its easy to see why Dan Lipchock wins so many awards. First and foremost, he treats customers with respect. He knows his products cold. He's fair, he's efficient, he's reliable. Want a hassle? Go somewhere else. Want a fair deal, good advice, and a pleasant customer experience? Come see Dan.

SaumyaBhola

Oct 13, 2015

I just bought a 2012 CIVIC from Scott honda..It was an awesome experience with you guys.Special Thanks to kelley Nigra and Jade for smooth and hassle free service.

Mike C

Oct 12, 2015

This was a great buying experience. Michele was extremely helpful from the time that i walked in to the dealership, until i walked out with my new car. She was very knowledgeable in many different aspects of the sale. I would defiantly buy another car from Scott Select again.

dancersample

Oct 11, 2015

"Decent authentic human beings" aren't words that typically come to mind when purchasing a car from a dealer, but Candace and Azad personified this and made my 5th Honda lease experience the best one yet. This was my first time going to the West Chester location, and I will be unlikely to go anywhere else due to the warmth, efficiency, response to my needs, and overall consideration shown by the team at Scott Honda. My new Accord Sport is precisely what I wanted, needed, and could afford, and there was zero pressure to push me beyond my comfort zone. Candace was a joy during the whole process, and she took the time needed to orient me to the car after her long day, even calling me the next day to check up on how things were going. Azad (finance guy) took the anxiety out of the money situation and made the transaction process absolutely painless. Imagine that! Perfect experience and the perfect car for me. Thanks!

M Irwin

Oct 6, 2015

I have only owned 2 other cars in the last 30 years - both of them Hondas. I recently found myself in need of 2 cars quickly. ALL of the staff at Scott Honda made this nerve wracking experience, smooth, and low pressure. They even helped my extremely picky daughter find just the right car for her. I never felt pressure, I only felt Kelly give guidance and support.

Rhonda and her Honda

Oct 1, 2015

We bought our 2014 Honda Ridgeline from Hiep Luong at Scott Honda. Hiep was very helpful and easy to deal with. We are looking forward to a long and happy relationship with him and Scott Honda!

MADskillz727

Sep 28, 2015

I recently purchased a 2014 Honda Accord EX-L with navigation. I will say that Cliff the salesperson and Jason the finance manager made this whole process as comfortable and easy as possible. I would definitely recommend everyone visiting Scott Honda and asking for these two. There was no pressure to purchase and everyone was very nice.

Frank

Sep 19, 2015

I have purchased 9 vehicles in my time all from different dealers but after dealing with Kevin Turner my salesman at Scott Select I would definitely be comfortable in going back for my next or I am definitely recommending them. Great location and polite employees.

Floydlover

Sep 17, 2015

Greg Cole was professional and attentive and made the entire experience pleasant. Every question was answered, every option was presented and discussed. A great dealership and great people.

Joshuakai87

Sep 14, 2015

Went in to test drive a new car, was shown /m2 that fit my needs and budget. Worked with Dan Lipchock, was extremely helpful and down to earth. Felt more like I was learning about a new car from a friend than being sold a new car from a dealer. Absolutely no pressure, very informative. Will definitely recommend this dealership and salesperson to a friend.

D-C Family

Sep 13, 2015

We just purchased our 5th Honda from Scott and every experience has been stress free! We've been purchasing and servicing our cars at Scott for over 15 years and have no complaints! We highly recommend Scott for a reliable dealership that you can count on. Three different wonderful sales representatives (Steve V, Larry and Mongi) and several great service representatives! We never have any regrets. Thank you Scott!

Bud

Sep 9, 2015

Greg is a very professional person to deal with. He is very knowledgeable about Honda products. He was especially helpful in explaining the pros to leasing and made us aware of items we knew nothing about. His friendly and professional attitude made us feel that we were the most important people in the showroom.

Mark Brian

Sep 7, 2015

I had been looking at the Scott Certified Website, and dealing with Patrick Cummings for 8 months on different cars. I had an appointment for service on my 2005 Accord, and had let Patrick know I wanted to test drive the Accord I saw online. Well, with the drive being fantastic, the car glistening in the sunlight, I was Hooked, it had to be me driving it home. We put all the motions in gear, appraisal, Financials, and I now have a Beautiful 2012 Accord EXL V-6 Sedan that I have gotten numerous comments on. Thank You All at Scott Honda , Patrick, Tom, and Betty the Concierge, whom were all just GREAT!!!

Marcs221

Sep 7, 2015

I had been looking online at different cars, I have had 4 Hondas. I was in touch with Patrick at Scott for months, so I had the occasion to take mine in for service, called him and told him I had to test drive the car I had seen online, it was. The drive was just great Chester County countryside. we came back, put all the wheels in motion, and I knew that I would be driving that beautiful automobile home with me. Many Thanks to Scott Honda, Patrick Cummings, and Betty, the Concierge who was a big Help. Thank You for a Great Experience.

Joanne

Sep 2, 2015

Joe Fasik was very helpful with communicating with us to get us what we wanted,

George

Sep 2, 2015

It was a pleasure dealing with the staff at Scott Honda. Greg Cole, Nick Toto and Azad Y always make you feel at ease and their attention to detail and followup is outstanding. We love our 2016 Pilot!Patti VincenGeorge Carpenter

Ben and Carol Thomas

Sep 1, 2015

Five stars to John Guth and Robert Gill for their excellent handling of our first leasing experience. We especially appreciated their prompt follow-up calls to address our questions and concerns. Scott Honda clearly understands how to deliver superb customer service. Ben and Carol Thomas, Wilmington, DE

Cate

Aug 31, 2015

We traded in our Odessey and purchase a 2016 Honda Pilot through Dan Lipchock last week. He made the process easy and efficient! Everyone we encountered at Scott Honda was helpful and friendly. This was our best car buying experience by far! I would strongly recommended Dan and the team at Scott Honda!

Rose

Aug 31, 2015

When it came time to upgrade my CR-V I didn't think twice about returning to Scott Honda. Great service from Hiep Luong and everyone else at the dealership.

heyjude

Aug 25, 2015

Thanks, Greg Cole and Scott Honda, for a fun day leasing a new car! Of course, I was just checking out my options for my past lease, with no intention to make a final decision. I even thought I would have to buy out my "old" car.To my amazement, Greg spoke with me honestly, showing me that I could have a brand new car, with upgrades, and save money!!!He was so fun, showing me my different options and patiently listened to my needs,with no pressure to decide that day. Thanks for the great deal Scott Honda!!!

J Blythe

Aug 22, 2015

After several conversations with Greg Cole and the entire Scott team we once again leased a Honda Accord EXL, a decision that was reached after driving several vehicles while Greg was giving us valuable feedback with our needs in mind. Greg, and the Scott team, were more concerned with doing what was best for us rather than the profit margin, a rarity now days. Greg's knowledge of the car industry, his creative problem solving skills and his sincere desire to help people made this experience a joy. We'll be back.....

Steph

Aug 19, 2015

I recently visited Scott Honda to trade in my leased vehicle. As usual, the entire staff was extremely helpful and friendly. I met with Hiep Luong to discuss my options and he listened to what I wanted. The process was not stressful and all of my questions were answered. I was able to test drive the 2016 Honda Civic on my first visit, and Hiep was very flexible with the time I needed to make a decision. I always recommend Scott Honda!

Fred & Elaine

Aug 17, 2015

Had a great and happy experience had West Chester Honda, which just happened to be be our 37th Anniversary. My wife and I couldn't have been more happy and pleased at the way we were treated during the buying of our new Honda Accord. Candice & Kelly were really great in handling the transaction. There was no pressure selling or pushing to get extras for the car. It was really an exciting time! THANK YOU BOTH CANDICE & KELLY for making our anniversary a great success! By the way, the ice cream sandwiches just hit the spot on that hot day! Now that is customer service!

Sue

Aug 17, 2015

This dealership is absolutely the best. I would never go anywhere else. I went in by myself (a woman) and not once felt as if I was being taken advantage of. They gave me such a good price for my trade in, I did not expect that. Nick Toto was my salesman and he was awesome.

Fred & Elaine

Aug 15, 2015

Had a great and happy experience had West Chester Honda, which just happened to be be our 37th Anniversary. My wife and I couldn't have been more happy and pleased at the way we were treated during the buying of our new Honda Accord. Candice & Kelly were really great in handling the transaction. There was no pressure selling or pushing to get extras for the car. It was really an exciting time! THANK YOU BOTH CANDICE & KELLY for making our anniversary a great success! By the way, the ice cream sandwiches just hit the spot on that hot day! Now that is customer service!

GrammyK

Aug 8, 2015

I have purchased several cars from Scott Honda and have used the service department for years. I have not had a bad experience, Greg Cole helped me select my new CRV and he was helpful, very knowledgeable and extremely patient. He made selecting my new car a pleasant experience and I am very grateful to him for easing me through the process without feeling pushed or pressured at all. Thanks Greg, it was a pleasure.

Happy Recent College Grad

Aug 7, 2015

I had a very pleasant experience with Scott Honda. The service was good and our sales rep was very good to us. He even stayed later than his normal hours to help us make further progress in narrowing down our options. Compared to Union Park and Martin Honda (which are both closer to my home), Scott's inventory was unmatched. I had almost 10 print outs of cars to consider before narrowing it down to two-three and eventually choosing my car. I walked away with a 2012 CR-V with only 12,116 miles on it and all the bells and whistles! Very happy with my outcome and I would recommend going here for anyone looking to buy a new or used Honda.

mgm1969

Aug 6, 2015

I just bought my 3rd car from Michele McKnight at Scott Select. Once again she was very helpful, knowledgeable and most importantly NOT PUSHY. Michele is the complete opposite of the typical overly aggressive car salesman. She truly wants to help you find the car that suits your needs and fits your budget. I would highly recommend Michele McKnight to anyone looking for a new or pre-owned car!

Grace M.

Aug 3, 2015

I just purchased a 2015 CRV. Cliff Ashamole was very helpful, and overall it was a pleasant experience. Thank you.

SKoz

Jul 30, 2015

Carlos Nunez was extremely helpful and informative when I went to test drive a Civic. When we picked the car up a few days later he spent a lot of time with my family showing all the features of the Civic and answering all their questions. He was a big help. Rob in the finance area made the closing process simple and quick and did not give us a hard sell on additional services. We got a great car at a fair price and Scott Honda was a pleasure to deal with. The coffee was a little weak but the ice cream choices were great! Thanks

Shealy1994

Jul 30, 2015

Rick Osberg at Scott Select was very helpful! Got a great new to me car that I love for a great price. I would definitely recommend him to anyone looking for a car! Thanks Rick!!

Robertj0516

Jul 29, 2015

Great service quick with responses, Rick osberg kept us updated with the whole process. Worked with us to fix minor problems no, hassle dealer helpful

SKoz

Jul 29, 2015

Carlos Nunez was extremely helpful and informative when I went to test drive a Civic. When we picked the car up a few days later he spent a lot of time with my family showing all the features of the Civic and answering all their questions. He was a big help.Rob in the finance area made the closing process simple and quick and did not give us a hard sell on additional services. We got a great car at a fair price and Scott Honda was a pleasure to deal with.The coffee was a little weak but the ice cream choices were great! Thanks for a very pleasant experience!

anonymous

Jul 24, 2015

This was definitely the best experience I've ever had in a car dealership. Nice people, we were greeted by everyone and I was pleasantly surprised by how easy they made the buying process. We did have to wait awhile for the paperwork to be prepared but there were people ahead of us so it was understandable. They did also compensate us for the extra time we spent waiting. Over all, I would definitely recommend this dealer to anyone and everyone who is looking to buy a car. Bernie Hughes is a great guy and was so pleasant and easy to work with!

raycpiggy

Jul 23, 2015

Armand Siolet, great sales person! Even offer to buy me dinner while waiting. Love the car! Thanks for finding one for me. Enjoyed the experience.

Fun guy 123

Jul 23, 2015

Fred Webb did an excellent job of supporting my position and getting the car I wanted. He was profession in his abilities and determination. Overall, it was a very rewarding experience.

Amit

Jul 22, 2015

I recently purchased a 2015 Honda Civic from Scott. I was being served by Carlos Nunez. Awesome guy, he explained me the various features that I would get and got everything (documents, finances) ready so that my buying experience was hassle free. Thank you Scott Honda.

bmwx6m

Jul 21, 2015

I was shopping for a while doing price and option comparisons online, and started my day by going to a dealership in New Jersey. I went all the way to Princeton to look at the car, a 2012 infiniti, with 37000 miles. I was suprized that the car was scratched and the salesman did not work with me on the price. The used car manager came out and told me that they were losing money on the car and could not take a lower price and refused to fix the scratches on the Car. this was Holden lexus in Princeton..From there I went to an infinity dealership, located across the street from scott honda, and they tried selling me a new car, when I wanted a second car, and they wanted me to trade in my car, which I was not interested in doing. I crossed the street and pulled into Scott Honda, where I was greeted by Patrick Cummings, who is a new salesman at the used car department. I purchased a car from Scott honda before, and we was very curtious, and took my information and ran it through the system, and told me if the sales person that I worked with before was at the dealership, he would pass me along to them. I thought that was very professional, and he was very respectful and polite. The other two dealerships I went to seemed to try to push too hard to get you into a car that you really didnt want. By that time I appreciated the calm non pushy attitude. the car I came to see was a 2013 infinity g37x. The car had only 11 thousand miles. It was brand new looking and was detailed and looked like it just came off a showroom floor. It was also priced the same as the infinity that was in Princeton, but it was a year newer and 25 thousand miles less. Once I test drove the car, and saw how clean it was, I knew that was the right car for me. I made an offer on the car, and Patrick took it to his manager Mr. Josh Carey, and within 10 minutes we agreed on the price. The experience was wonderful and the car is practically brand new for half the price of a 2015 that I saw across the street at the infinity dealer. With that deal I also got the balance of the factory warranty and all the bonus things that Scott Honda provides on the cars they sell. If you want a clean low mileage car, and great service, I recommend dealing with this dealership. I have purchased from them a new Accord before, and I am glad to have had such a positive experience with this pre-owned car. My friend is going to purchase a car from them as he thinks the prices are great and the service is excellent. Mike

KT1234

Jul 20, 2015

Just drove away in our new 2015 Honda Pilot! Dan Lipchock was awesome from start to finish! Very friendly and great price!! Only person I'll buy from ever again.

KT1234

Jul 20, 2015

Got a better deal than expected on our 2015 Honda Pilot. Even helped out installing a DVD player. Very friendly. Will only buy a car from them!

kpatti

Jul 18, 2015

Thanks to Greg Cole, I got a great deal on my trade in and my 2016 Honda Pilot. I've purchased three vehicles from Greg and have always been satisfied. I highly recommend that you purchase your next vehicle at Scott Honda....and be sure to ask for Greg!!

gabe&rachelN

Jul 16, 2015

Kevin at Scott Honda was the salesman that assisted my wife and I. This is the first vehicle we've ever purchased from a dealer and he did an exemplary job. He was friendly, helpful and courteous. Not for a single moment was Kevin the stereotypical car salesman as far as being pushy and only caring about his sale. Our CRV is gorgeous and was a great bargain considering the low miles. Everything across the board was spectacular. Thank you so much Kevin and the Scott Honda team!!!

donnawanna

Jul 15, 2015

Hiep Luong helped us from the moment we walked in the door at Scott Honda. We went to many dealers but Hiep sold us our new 2016 Piolet. He was knowledgeable and polite. Actually, all of the staff at Scott Honda was professional and pleasant.

donnawanna

Jul 15, 2015

Hiep Luong helped us from the moment we walked in the door at Scott Honda. We went to many dealers but Hiep sold us our new 2016 Piolet. He was knowledgeable and polite. Actually, all of the staff at Scott Honda was professional and pleasant.

Jonny

Jul 13, 2015

We had the privilege of working with Rick Osberg for our recent Odyssey purchase. By far it was the best dealer interaction we have had in our entire lives. He listened to our needs and matched us with the vehicle that fit. And we love it. Thanks Rick!!

Ron from Delco

Jul 9, 2015

Bought my second CRV from Scott last one was so good I bought a new one after six years. Very happy with Hiep my sales agent, Bill handled the financing efficiently and was a pleasure to work with. Very informative and pleasure to do business with. Highly recommend these guys.........

rondelco

Jul 9, 2015

Go to Scott for your next Honda can't find a better group in these parts. Sales man Hiep was a big help and showed us all the features of several models worked with us in finding the right vehicle for our family. Five stars.........

Beastmaster

Jul 7, 2015

Jeff was Great. Right from the door he was warm. He met us in the parking lot. He spoke to us with confidence. He knew the product well and he answered all our questions. Unlike many of the previous dealerships we had visited this was a positive experience. This is my second vehicle from Scott Honda. I had a good experience with first one and I'm pleased with this experience as well. Thank you for all your help, and God Bless.

Henry

Jul 2, 2015

I just bought a 2016 HR-V EX. I had the best salesman ever Jeff Bellantine, Jeff and his boss worked hard on getting me a Misty Green HR-V, which was a hard color to get, but they pulled it off. Big THANK YOU to the two of you. Also Big THANK YOU to Business Manager Rob Gill Thank you...

m_ford

Jul 1, 2015

First time car buyer from a dealership. The no hassle policy is definitely a benefit to avoid the problems and tensions that arise from relaying back and forth with different prices. All the numbers were run through thoroughly and I knew exactly what I was getting into with this purchase. Test drove a couple vehicles even though I arrived closer to closing time. There was no rush to leave the dealership. There is even complementary ice cream!

Brendan Patti

Jun 29, 2015

Just purchased a Ceritfied Honda from Scott Honda. The process was easy and Nick Toto and Azad Yepremian made sure my wife and I were aware of all of the options to meet our budget. They were also fun to work with. Buying a car has all the variables to make it a stressful experience and both of them made it fun. Thanks again!

Suzy and Jeff

Jun 28, 2015

Nice service and wonderful salesperson, Jayne. She is the BEST! I love my CRV and will continue to recommend this dealership. Kudos to Jayne Moulder.

Brian Rotz

Jun 27, 2015

Everyone from our salesman, John Guth, to our "paperwork guy," Harry, was a pleasure to work with. I whole heartedly recommend Scott for all your Honda sales and service. Best team ever. I'm proud to be part of the Honda family.

Tom Johns

Jun 21, 2015

Talk about your hassle free new car purchase! Buying my new Honda H-RV from Scott Honda was the most pleasant car buying experience ever. Greg Cole, my salesperson, was so mellow and the deal so sweet, I almost bought two! This is my first time at Scott but it won't be my last. Many Thanks to the Scott Honda family. They are the best!

johnnyg

Jun 20, 2015

The sale person (Steve V) took my phone calls, designed the lease to my requests and offered wonderful person to person care throughout the process. No pressure, he just answered the questions and represented the company with a pride in its excellence. We want to encourage others to use this dealership. We Leased a car and love it.

jdw

Jun 20, 2015

My center console had a blister and then the leather started to rip. Even tho my warranty had run out, Honda and the dealership cut me a deal so I did not bear the total expense to repair it. I have been very happy with my used car purchase, inspections, tune ups and repairs. Always professional, good customer service and decent sitting area with WiFi.

Christine

Jun 17, 2015

Armand at Scott Honda helped us through the buying process of our 2014 Honda CR-V. He was extremely helpful in all stages of the process but never "pushy". He showed us several viable options and was patient as we drove different cars. When we finally decided on a specific car, he was extremely patient and understanding when we encountered a slight glitch in the purchase of the car. This was something on our end and he checked in periodically to see how things were going but, as I said before, he was never pushy. We appreciate this so much in the car buying process! On the delivery day, he went over aspects of our new car with us and also went to bat for us to secure an "extra" that we asked to be included in the sale price of our car. Everyone in the dealership was very courteous and helpful. Scott has a many new cars to choose from as well as a great used inventory. We would definitely urge people to patronize Scott's, even if you live in Delaware. It's worth the few extra miles!

Colin

Jun 15, 2015

I absolutely love this place. My Salesman, Devin, among the manager John and others, were extremely patient with me as I had a financial issue around purchase. Not only are they nice, but the prices were the lowest in the region for the csr I was looking for. Also, it was 30 days ago, and my has no reported problems, inspection and all. New parts actually. Definitely would recommend.

Coliflowrr

Jun 15, 2015

I absolutely love this place. My Salesman, Devin, among the manager John and others, were extremely patient with me as I had a financial issue around purchase. Not only are they nice, but the prices were the lowest in the region for the car (Rav4) I was looking for. Also, it was 30 days ago, and my has no reported problems, inspection and all. New parts actually. Definitely would recommend. Devin is a nice dude too, I'd recommend dealing with him.

Cindy

Jun 14, 2015

Had a positive experience buying my second used car on Friday. The first car served me well and I expect this newer model to do so.

Michelle1550

Jun 12, 2015

I have been raised to doubt anyone trying to sell me a car. For the first time (and I'm over 40), I actually relaxed and was able to trust someone. Jeff was relaxed and listened more than he talked. He absorbed what I explained I wanted and did everything he could to get exactly the car I had in mind. The best part was he didn't pressure me. He didn't "sell" me a car. He matched me with a car that I wanted and at a price I couldn't seem to beat anywhere. I will be going back to Scott because if Scott Honda has a whole bunch of Jeff's I'm a loyal customer.

rainna

Jun 8, 2015

I spent 10 hrs haggling back and forth and all I got was empty promises. They wasted my time and I ended up getting a great deal at Toyota down the road. I got a better vehicle with extra perks and I'm so happy I didn't go with the rip off deal honda offered. I blame the sales managers.

kem

Jun 7, 2015

Very happy with experience received from Scott Honda and its representative.

kamlesh

Jun 6, 2015

Its been pleasure to take quality product from Scott Honda as well as great care has taken by Scott representative. I am very happy for all kind of questions has been resolved before and after car brought from Scott. Thanks you Scott.

CROM

Jun 2, 2015

I recently purchased a new 2016 HRV from Scott Honda and I am very pleased with both the vehicle and the overall experience working with Steve Valoczki and Chris at this dealership. I found the staff and facilities at Scott Honda to be top-notch, very professional, courteous and knowledgeable.

CROM

Jun 2, 2015

I recently purchased a new 2016 HRV from Scott Honda and I am very pleased with both the vehicle and the overall experience working with Steve V and Chris at this dealership. I found the staff and facilities at Scott Honda to be top-notch, very professional, courteous and knowledgeable.

kg238290

May 31, 2015

Cliff was a great salesman to work with. He was incredibly knowledgeable and made the paperwork quick and painless. Thanks to Cliff and Steve for my new 2015 CRV!

Christine DeFerrante

May 30, 2015

I recently purchased a 2015 Honda CRV EX at Scott Honda over memorial day weekend. I knew exactly what I wanted, and what I was looking for. My sales employee Cliff Ashamole went above and beyond and provided superior service to my mom and I the entire time we were there. I highly recommend Cliff to anyone who goes to Scott Honda. I also received excellent service from Rob Hannigan the finance manager, he was very helpful with the financing and extended warranty. He also got me in and out in no time. I was very impressed with Scott Honda, and the very positive experience I had. They are the BEST!!!

Steve Gowman

May 30, 2015

Thanks to my new friend, Mongi Borni, my latest puchase from Scott Honda was a delightful experience. I returned to Scott Honda for my wife's new car because she doesn't want to go anywhere else for service.Loyal customer,Steven C. Gowman

Eileen

May 28, 2015

We recently traded in our minivan and leased a Honda Pilot from Scott Honda. This is our second experience with this dealership, We worked with Hiep Luong, and he was excellent. Easy to talk to, great to work with. Its worth asking for him when your ready for your next lease/purchase.

DiamondGirl

May 27, 2015

I spoke to Dan Lipchock and told him what I wanted and he had it ready and waiting for me to test drive upon my arrival. Dan was not pushy like others I have dealt with but very accomodating. Dan made sure all of my needs were met.

JSH

May 27, 2015

My thanks to the Scott Honda "family" for a great experience leasing a new car recently. I am a long-time Honda customer and have gotten four cars from Scott over the years. If I were not satisfied at any time, I could have gone elsewhere. But I have been more than pleased. This recent experience was the best ever. Special thanks to my salesperson, Steve Valoczki, for helping me and providing information re my options. There was no pressure. I felt always that my needs were foremost in the conversation. I also want to mention that Steve Seiler in the finance department made the transaction smooth and easy. It was altogether a wonderful experience.

Donnie

May 25, 2015

Had the pleasure of buying a Honda Civic through Scott Honda. John Hugh was fantastic as my salesman. By far the best experience I've ever had buying a vehicle. Top notch all around

Shawn

May 25, 2015

It was my second Honda bought at Scott's. I dealt with Dan Lipchock. Dan and the team met our price and made the experience pain free. I got the exact car I wanted and will return again!!!

Grant Grissom

May 22, 2015

Purchase process was very smooth. I have used the service department for 7 years and they are consistently excellent, the best I have experienced in 45 years of driving. They are courteous, honest and efficient.

Arbaugh25

May 22, 2015

I have absolutely nothing negative to say about our experience at Scott's Honda. Our sales employee, Cliff Ashamole, went above and beyond with our purchase of our 2012 Honda CRV. I highly recommend Cliff for your future visits to Scott's Honda. Scott's Honda is not the closest Honda service center to me, however, I will be driving here for all my future needs.

terry

May 21, 2015

Nick Toto and Jeff Scott were particularly helpful when we bought our new CRV, as well as the finance guy - I forget his name. Scott Honda has been taking care of our old CRV for six years....service always timely and excellent.

GRG

May 21, 2015

Candace Carney was very helpful in sales and made the purchase ;process a pleasure. The entire service department has been terrific in my 7 years using them.

JED840

May 18, 2015

I recently purchased a new Honda. I dealt with Carlos Nunez whom I would recommend. It took a while for my vehicle to arrive, but Carlos made sure I was never without a vehicle at no cost to me. I have dealt with Scott Honda for over 15 years and have had no complaints. I will continue to do so in the future.

SDJ

May 18, 2015

I have just leased the new Honda Accord at Scott Honda, Westtown, where I purchased my Civic in 2002. My Civic ran with only oil change check ups, break/tire replacements and timing belt replacement; that is quite literally all, for 165,000 miles. Friends led me to Rick Osberg there at Scott, Westtown where they are leasing the new Accord as well and their recommendation was a delight to me; Rick is perfectly wonderful to work with. The finance manager, with whom I shared an interest in horses and whose name escapes me for which I apologize and I cannot read on my documents, concluded that part of the transaction with warmth and speed, very appreciated. The architecture of Scott Honda is, as well, immensely comfortable and visually open to nature affording a relaxed pleasantness to transpiring business there. All in all a superb rating in all possible categories; I will be returning!

SADj

May 18, 2015

I have just leased the new Honda Accord at Scott Honda, Westtown, where I purchased my Civic in 2002. My Civic ran with only oil change check ups, break/tire replacements and timing belt replacement; that is quite literally all, for 165,000 miles. Friends led me to Rick Osberg there at Scott, Westtown where they are leasing the new Accord as well and their recommendation was a delight to me; Rick is perfectly wonderful to work with. The finance manager, with whom I shared an interest in horses and whose name escapes me for which I apologize and I cannot read on my documents, concluded that part of the transaction with warmth and speed, very appreciated. The architecture of Scott Honda is, as well, immensely comfortable and visually open to nature affording a relaxed pleasantness to transpiring business there. All in all a superb rating in all possible categories; I will be returning!

Happy Customer

May 17, 2015

I recently purchased a new Honda Civic. I was going to buy a 2013 Civic, but Greg Cole worked the numbers and showed me that I could buy a new car for the same monthly loan fee. Scott Honda knows how to meet and exceed customer expectations.

petrabrayo

May 17, 2015

I recently purchased a Honda Civic from Scott. Joe Fazik helped me with the process and he was great. He helped answer all of our questions about the car, and was more than accomodating. After the purchase, he contacted us a number of times to make sure that everything is going smoothly with the car and I really appreciate his level of commitment to providing great customer service.

A Honda Driver from Chadds Ford

May 11, 2015

I recently purchased a 2015 Honda Pilot from Scott. I was being served by Heip Luong. He is a very nice guy, easy to work with. Overall it was a great buying experience and good price discount.

A Honda Driver

May 11, 2015

I recently purchased a 2015 Honda Pilot from Scott. I was being served by Heip Luong. He is a very nice guy, easy to work with. Overall it was a great buying experience and good price discount.

stitcher

May 10, 2015

After reading on line reviews of the Honda I decided to return to Scott Honda for my new purchase.They were the origin of my present Civic. The showroom, and surroundings were spacious, and comfortable. I meet Candace as we entered and considered her a well informed, considerate representative to work with.

clogue1976

May 5, 2015

My wife and I have been a Scott Honda customer for years. We just purchased our 4th Honda Piliot in the past 10 years. The sales and service department have been top-notch. Everyone is great, friendly and very customer oriented. It's clear they want you to have a great experience, and they were extremely friendly and accommodating when we recently purchased our 2015 Honda Pilot. Rob, in finance, was also great to work with. he got us in and out in no time.

gcmachine

May 3, 2015

I have been a Scott Honda customer for years, having just purchased my 5th family vehicle from them during the past 15-20 years. The service departent has been top-notch forever, but sales has also been great - friendly and customer oriented. It's clear they want you to have a great experience, and they were extremely freindly and accomodating when I recently purchased my new Accord. The finance guy was also easy to work with...low key and very friendly.

gcmachine

May 3, 2015

I have been a Scott Honda customer for years, having just purchased my 5th family vehicle from them during the past 15-20 years. The service departent has been top-notch forever, but sales has also been great - friendly and customer oriented. It's clear they want you to have a great experience, and they were extremely freindly and accomodating when I recently purchased my new Accord. The finance guy was also easy to work with...low key and very friendly.

Gary

May 2, 2015

The prices listed on their website were very fair. That drew me into their West Chester location. The salespeople were great. The inventory of cars was excellent. There was no pressure or hassle in the process. I would use them again.

djs

Apr 28, 2015

I recently bought a 2015 Honda Fit EX from these guys. The sales representative was informative and attentive. The sales manager was able to get the exact color and style into the lot in two days - which was no small feat as I requested a 6-speed with no front plate mounts. Basically, it was as painless and facile as these transactions get. As for the Honda Fit - I love it. Very peppy for 130hp. Roomy for a subcompact. Smooth clutch. Nimble. Great tech features. Additional note - my wife has been servicing her 2008 Honda Accord at Scott Honda. She is very satisfied and the thing still runs like a top.

djs

Apr 28, 2015

I recently bought a 2015 Honda Fit EX from these guys. The sales representative was informative and attentive. The sales manager was able to get the exact color and style into the lot in two days - which was no small feat as I requested a 6-speed with no front plate mounts. Basically, it was as painless and facile as these transactions get.As for the Honda Fit - I love it. Very peppy for 130hp. Roomy for a subcompact. Smooth clutch. Nimble. Great tech features.Additional note - my wife has been servicing her 2008 Honda Accord at Scott Honda. She is very satisfied and the thing still runs like a top.

Tom J

Apr 27, 2015

We bought our Pilot at Scotts and I will not be purchasing a vehicle from another dealership. From the beginning of our experience to talking on the phone with our sales associate Nick to driving away, I could not say one bad thing about the process. We drove past 3 dealerships and to a different state just to purchase our vehicle from there and will do the same for the next purchase.

Suzanne

Apr 27, 2015

I had contacted Candace Carney at the recommendation of my boss and made an appointment to test drive a 2015 CRV. She was very helpful and informative, and it was a non-pressure process for me. I did purchase my CRV and just love it. This is the second vehicle I have bought from Scott Honda, the first in 2006, a Civic, and would recommend them to anyone in search of a car.

Hondafan 2015

Apr 20, 2015

I've made my research browsing different Honda dealers with their offers and facilities. They provide waiting area for adults, kids corner with access to a cartoon tv and play items. Scott Honda also offers complimentary coffee, Philly pretzel and popcorn. There's a vending machine and water dispenser. I've been in touch with Carlos Nunez. He's a great character eager to work with you even it takes few weeks to decide which car I would like to buy based on my preference and budget. The information he gives are clear and authentic to the conversation. I felt comfortable with the purchase without pressure. Thanks alot to Carlos and Scott Honda. Cheers!

Y.N.

Apr 16, 2015

Great costumer service. We were helped from Joe Fazik. He was friendly and willing to negotiate the price. We'll go back for the next purchase.

JD

Apr 13, 2015

Had to replace a vehicle involved in an accident and wasn't enjoying the insurance hassles of losing a solid car (which we had no intention of letting go) to a total loss. We needed to find a suitable replacement in less than a week and with 5 days gone banging around the internet, chasing "ideal" cars, and hoofing from place to place -- it was looking bleak. Then I had the good fortune to locate Scott Honda and their Scott Select used car facility online. Found a few candidates that had promise, so I made a trip there on Friday night to scout the prospects. I was impressed. It was just what I needed, a range of makes and models, covering a range of prices that provided some real options. I drove a car or two and made a plan to come back on Saturday with my son, the car's intended primary driver. We were treated warmly and intelligently by George Shepard. He facilitated all of the specific issues we had and put us in a car that not only met our needs, but exceeded our expectations. The transaction was smooth, hassle-free, and almost effortless as the entire Scott team worked to provide a fair price and manage the entire transaction with care and thoughtfulness. In short, if you are reading this and are considering Scott Honda or Scott Select -- do not hesitate any further. You won't be disappointed, and you will be pleased with your decision...they will see to it I am sure.

MelissaAbigail

Apr 9, 2015

When I first went to Scott Honda, I had been looking for a used car to buy my first car. Once we got to the Scott Select lot, I began looking with the help of two of my aunts and my mom. Patrick was outside within minutes of us arriving and helped me look at what type of car I was interested in that were in my price range. While I could not purchase the car that day, he was able to take a deposit and hold it for me. While the process was supposed to take a week, due to some unfortunate circumstances on my end, it took much longer. During this time, the communication from Patrick was always helpful and encouraging. Marius, someone who my aunt has worked closely with at Scott Honda for years, also was a huge help in getting the financial portion settled. On the day I went to finish the sale, Patrick and Rob were both so kind and upbeat, even when we hit another little snag at the dealership. I went into Scott Honda not knowing if I even wanted a Honda, but I came out being a more confident used Honda owner! Thank you to everyone who was involved in the process and made it very smooth!

kgh

Apr 8, 2015

This is the fifth Honda I purchased/leased, and the third from Scott. I first spoke with Joe Collins about the options for the fourth Honda, which I was leasing. I explained my financial parameters related to lease or purchase of my current/future car. He was understanding, and within 15 minutes was calling me back having researched a plan that completely addressed my needs.The customer service from John Guth, the sales representative on facilitated my most recent lease, was outstanding. He was informative, straight forward, helpful, and explained each step of the purchase; but of greatest importance to me, he was very personable, kind, and low key. Tomas Dainora explained all of the necessary paperwork to lease the car. He was polite, straightforward, and personable. I will continue to highly recommend sales and service from Scott Honda..

Robert Hadley

Apr 5, 2015

Sales parked demos in handicapped parking places! I have trouble walking and can't undetsyand why they would do this to those of us with problems.

Sdt

Apr 5, 2015

Greg Cole made the right choice for my automobile needs. I am very happy with the 2015 Honda. It has all the features I find most useful.

Topher27

Apr 5, 2015

My wife and I got to meet John Guth, who was awesome. Very informative, polite, honest, and relaxed salesman. Went for a test drive in the Pilot and were thrilled. Look forward to purchasing our next car with them.

jc123456

Apr 1, 2015

Scott Honda/Scott Select was great to work with. We met Cliff Ashamole when my wife and I walked into Scott Honda. Cliff gave us a tour of the facilities and showed a few vehicles to us. We worked with Jeff Scott to look at financing options and trade-in value. We ended up passing on the CPO Honda Pilot. We took a trip to Scott Select the following week. Cliff graciously showed us the facilities and described the Scott Select Advantage program and how Scott Select works. We purchased a used Toyota from Scott Select. We worked with Josh and Steve to make sure every concern was addressed. Tomas walked us through signing all of the paperwork. We would highly recommend Scott dealerships to anyone looking for a CPO, used or new vehicle.- Joe and Amanda

joie6

Apr 1, 2015

Cliff Ashamole and Azad Yepremian and the rest of Scott Honda staff made buying a car an easy prosses with minimal stress. They were able to help me pick a car that was with in my budget without sacrificing quality.

mad32me

Apr 1, 2015

I bought a 2012 Honda CRV EX L from Jayne at Scott Honda last week and I couldn't ask for better service! Jayne dropped everything she was working on at her desk and gave me her undivided attention from start to finish. This was the first time I have bought a car and Jayne explained every part of the process to me. She also made the shopping experience tailored to exactly what I was looking for in a vehicle. HIGHLY RECOMMEND!!!!

Irl Gladfelterfestina

Mar 29, 2015

We have bought 2 brand new Hondas here, 6 years apart, and we're really pleased each time. Their service department also, between the purchases, has been second to none. If you live in Philly, and want a new Honda, this is the only place you want to go !!

Steve Turk

Mar 29, 2015

My wife and I drove 3 hours yesterday from NY to possibly buy a certified Accord being held for us. It began with developing a relationship with Dan Lipchock days earlier. I found that Dan was knowledgeable, personable, and spoke in a non-pressure manner. We left early in the morning and found a neat, clean, and professional looking dealership. Dan let us take the car on a thorough test drive and answered all questions in a courteous manner. Rob was very helpful with our purchase papers making this part go stress-free. This is the 5th Honda that we purchased and it was the most satisfying experience. Dan did everything possible to make this deal go smoothly so we could drive home in our new car. We were very impressed with Scott Honda and would recommend them highly.

blairhic

Mar 28, 2015

The salesman, Cliff Ashamole. was honest, courteous, respectful and knowledgeable. He did not pressure me to purchase a vehicle. In addition, he even drove out in the snow in his own vehicle to buy lunch for us. I would highly recommend Scott Honda to anyone looking to purchase a new car.

Pagator

Mar 26, 2015

Stacy Zielinski was our sales person. She was easy to work with. Not a typical pushy salesperson.

Leo Z.

Mar 25, 2015

Hiep Luong made my purchase of a new 2015 Honda Civic the best car shopping experience I have ever had. He was polite, outgoing and very open with the negotiation process. I strayed away from Honda for a few years. Hiep respectfully showed me the error of my ways. I'm a happy man.

Christa putt

Mar 24, 2015

hiep Luong did a wonderful job assisting us. We are pleased and will most definitely be back to buy our next Honda here. Great service. Great finance manager- Tom

Fabio

Mar 23, 2015

Buying my new Honda CRV at Scott Honda in West Chester has been a very nice experience overall This is my third car purchased at this dealer. SteveValoczki, the sales person, has been very helpful and made the overall sales process smooth and pleasant! Please ask for him in case you are thinking to purchase your new car at Scott Honda. Both Sales and Service departments are very professionals and nice, they let you feel like home, they care about any small detail and always keeps you up to date at any stage of the process, either sales or service repair....It's a great team!

Fran R

Mar 20, 2015

I just completed leasing my Honda accord from Scott Honda and with the able assistance of Michele McKnight and Joe Collins, it was another satisfying experience at Scott Honda!

bdoug

Mar 19, 2015

bought car on short notice due to our car dying suddenly at Thanksgiving. Joe collins and Candance Carney quickly solved our needs both in pricing and with the quality of vehicle we were looking for.Thanks so much for your guidence and courteousy.

gorcin83

Mar 19, 2015

Very Clean Dealership,the staff was helpful relaxed took there time to answer all of our questions although our salesmen was new he did not lie to us and when we asked a question he idid not have an answer to he found out the answer he was not afraid to ask for help nice experience over all.

Chris

Mar 18, 2015

It was my first time at Scoot Honda of West Chester ,Pa. I brought a Used Honda pilot 2012 it was a clean low miles and price too good to be true. That because the sale team treated me like family and was fair about anything I asked? If you ever looking for the team that help me get the best deal asked for salesman Cliff Ashamole great guy! Also Jeff Scott and Rob Gill sales/ finance who stay late and got me my great deal. Well hope anyone looking for great people and great business this is the place!

Klowery

Mar 18, 2015

Great place to do business No pressure sales Great service advantage program

Robert Glenn Heathcote

Mar 18, 2015

Beautiful facility . Easy transaction. Dealer Hiep Luong was very helpful and explained everything.

acuramark

Mar 18, 2015

I would have to say my car buying experience at Scott Honda has been my best in all the years I have purchased cars. I give them a solid thumbs up! My sales person, Candace Carney, was awesome in the entire process. Highly recommend Scott Honda

SKumar

Mar 18, 2015

We bought a Honda CRV from Scott Honda, our sales person was Jim. He was professional courteous and friendly. We had a relaxed car buying experience. Overall it was a good experience.-Kumar

georgem

Mar 13, 2015

I returned to Scott Honda based on my Honda Civic experience. The car had 265000 miles when I traded it for another vehicle. This time I was interested in the Honda CR-V. The salesperson was professional, relaxed and very helpful. The financial manager was very organized, and efficient when it came to the documentation. Before I knew it, I was on the road with my CR-V. It was a very friendly, professional experience.

jbug

Mar 12, 2015

I recently leased a 2015 Honda Civic from Scott Honda of West Chester. Jayne Moulder has helped me with my last 2 leases. She is professional, considerate, knowledgeable and caring. She is the antitheses of what one usually hears about car sales people. If you want a good experience, ask for Jane Moulder at Scott Honda of West Chester. Steve in finance was great at his job as well.June McGaha

Anne

Mar 11, 2015

Your dealership helped my son get a used vehicle so I came back to buy a car when I needed it. The experience was great. Mongi Borni helped us along the way. He even dug two cars out of the snow because I changed my mind on the color. Your finance dept was the best and so considerate. We came in at noon and drove a new car home by early afternoon. Such an easy buy. I will be back and recommend him to all my friends. Thank You for all you do.

Bob

Mar 9, 2015

We are long time Honda owners and wanted to stay in a Honda. We were tossed between leasing again or purchasing. Times are tight for us right now mainly because I am looking to retire soon. Our salesman Steve, was very patient with us in helping us with all our options. We decided to lease and while talking with Finance Steve, we decided to purchase. Our poor salesman Steve was great, having to redo the paperwork. We are very pleased with our purchase, a new CR-V EX. Just couldn't get the leather but regardless, it's a beautiful car... Thanks for putting up with us, we know we were back and forth quite a bit....

thw1021

Mar 7, 2015

We just purchased our second car within a year for our college-aged children. We have worked with Michele McKnight both times and she is wonderful. She even came in on her day off to work with us for the second purchase (our first experience was so good that we only wanted to work with for our second vehicle). She is knowledgeable about the vehicles and not pushy. She is great to work with and I would recommend her and Scott Select any time.

Rita D.

Mar 5, 2015

Buying or leasing a car at Scott Honda was a positive experience, everyone was most courteous. Dan Lipchock even served me hot chocolate and another gentleman helped me to get popcorn. Dan also enabled me to drive my daughter home. He was agreeable to installing my personal license plate. Tomas ? was patient while I completed the many forms necessary for the financial transaction. Not having done any comparison shopping, I hope I received the best deal. Rita D.

Thrasher76

Mar 4, 2015

This was one of the best purchasing experiences I have ever had with a vehicle. Dan Lipchock is an excellent salesperson. He is very friendly, knowledgeable and fun to work with. Dan took the time to show me all of the cool features that I was interested in and answered all of my questions. Rob Hannigan in finance is equally nice and even provided some info on how we could improve our credit. The dealership itself is huge with one of the biggest selections of new and used Honda's in the area. The amenities are an added touch and actually makes going for service something that one wouldn't dread. I would definitely tell anyone I know looking for a Honda to go to Scott Honda and ask for Dan!

cheeryoleary

Feb 26, 2015

Mongi Borni, and Bernie Hughes made my FIRST purchase of a Honda vehicle painless, expedient and very detailed. Scott Honda, I highly recommend for not only first time buyers but ANYONE in the market for a Honda. Great team!

julie

Feb 25, 2015

I've just bought my second car from Scott Honda and had another great experience. The person we met with was Joe Fazik. He was knowledgeable about the car and wasn't pushy. We did our homework and thought Scott Honda was very reasonable about agreeing to a price that was fair to all involved. Would definitely recommend to a friend.

Anand

Feb 20, 2015

These guys are very unprofessional and not trustworthy at all. They usually post Honda certified vehicle at a very low price on website but when you approach them they inflate the price by several thousands dollars saying it was a mistake. Then they try selling you useless cars. I worked with a sales person named Stacey who invited me to the store to offer a car at originally posted price. When I reached there they refused to honor even agreed upon price. Also to cheat consumer, they were hiding some critical data by showing Autocheck manipulated report. I generated carfax by myself and saw that car was run 11000 miles in just 5 months and then 18000 miles in 1 years. I hate this dealership for their manipulative practices.

Steve G

Feb 17, 2015

I was looking to lease a 2015 Accord, and Scott matched the best offer I saw online. They are very easy to deal with. They have a great sales and service department. And they look to make the experience as painless as possible. If you don't have a relationship with a particular salesperson, ask for Bernie. He's a straight shooter and won't steer you wrong. This is my third car from Scott, and two of my siblings also got cars from Bernie.

Amanda Koko

Feb 14, 2015

We would definitely buy another car from them. Lots of dealers play a lot of games, but this dealer treated us fairly. We bought a fantastic pre owned van. They were great.

joannefrybarger

Feb 14, 2015

Being in the market for a new car I walked into Scott Honda and met Hiep Luong. Having spent time showing the car I was most interested in along with all the features Hiep was great! I had to leave for a short time and made an arrangement to return later in the afternoon to meet with him again to finalize the purchase of the car. Hiep had everything ready to go for me and Rob Hannigan was wonderful in helping to explain everything available for financing to warranties. Both guys were wonderful to deal with. I felt appreciated and never having owned a Honda before I felt they both took the time to ensure I understood everything. I purchased the CRV EX-L and love it. I look forward to dealing with Scott Honda for many years to come. Thanks to Hiep and Rob for all their help! Thanks Scott Honda!

brybinski19

Feb 13, 2015

I started by submitting for some quotes from different dealers online and Stacy contacted me with the information I was looking for. Given my situation, I asked her if it would be possible to get an extended test drive so I could really evaluate the new 2015 CRV. Stacy was really helpful and got me the extended test drive with no pressure or commitment. When I brought the car back, there was no pressure at all - she just let me know she was available if I had any questions or wanted to move forward. I ended up getting a couple more quotes and in the end all the prices I got where pretty much the same, so I decided to go with Scott Honda because of my experience with Stacy. I contacted Stacy and she worked extra hours to help locate the car in the color I wanted and get it all taken care of in about a day. There was never any pressure to purchase or with ad ons or anything. Overall it was a very pleasant experience and I would recommend Scott and Stacy specifically to work with.

Rock

Feb 2, 2015

Just an excellent experience. I have been dealing with Scott Honda for the last 8-9 years. They do an outstanding job. This is a first rate dealership.

Snupa01

Feb 1, 2015

I dealt with Mongi throughout the process of picking out my new car. He was extremely helpful and really knew his stuff when it came to homda and what they can offer. I was able to get a fair price on the new purchase and get a great price for my trade in. If you are interested in buying a car he will work with you to make sure you get a good deal. Highly recommended.

Odyssey Owner

Jan 30, 2015

An overall great experience working work Steve Valoczki and the rest of the crew! We knew the vehicle we wanted and the price we wanted to pay. Steve was able to get us closer than anybody else, and he did it with no pressure. It's evident that Steve has been doing this for a long time because he didn't play the games that many salespeople do. Thanks for a great experience!

Gagan

Jan 29, 2015

Really enjoyed my experience of buying the car from this dealer. It was not stressfull at all and they were very helpful. Carlos, you rock!

rkmarx

Jan 29, 2015

An overall great experience working work Steve and the rest of the crew! We knew the vehicle we wanted and the price we wanted to pay. Steve was able to get us closer than anybody else, and he did it with no pressure. It's evident that Steve has been doing this for a long time because he didn't play the games that many salespeople do. Thanks for a great experience!

Christine

Jan 26, 2015

I recently purchased a 2012 Toyota Camry from Scott Select in West Chester, PA. Sales associate Michelle McKnight assisted me with this purchase. I bought a car from her a year ago for my son. She is an excellent sales associate, working with me on both occasions to ensure that I got was I was looking for and in the right price range. What an excellent experience both times. I would highly recommend Scott Select. Great prices, great service!

sasha

Jan 25, 2015

I recently purchased a 2008 Honda accord from this dealership, the car is everything I wanted and more! Myself and my friend traveled from NJ more than a hour away but it was definitely worth the ride and travel time. Devon my salesman was great, caring and understanding. He took his time and was very patient due to the fact I had a little holdup at time of purchase. If your interested in great cars and prices come check them out

Nhan

Jan 20, 2015

Return customer for not only great sale service but also excellent car maintenance service. Honda is supposed to be reliable vehicles so I am not sure the true benefit of the 8/75K drive train extended warranty but we will find out whether the cost is worth it.

Raven#67

Jan 19, 2015

I did my research and found our late model 2010 Chevy Malibu LTZ here. Most of the work was done from email as traveling in the greater Philadelphia area is difficult...especially since I work in the city. Devin was our sales rep and was very personable. He communicated well with me and was very responsive to all questions and concerns. We were pre-approved for a loan before we went to purchase the car, but they really tried to find a better deal. I appreciate the effort they took, but we ended up using our own loan company. The buying experience was smooth and I look forward to dealing with them again. BTW...their computer controlled coffee machine in the dealership is AWESOME! lol

Reading Fan

Jan 19, 2015

Was in the market for a certified pre-owned Accord, to replace my current high-mileage car. After doing extensive internet research, it was clear that Scott had the largest inventory of cars that met my criteria, and when I indicated interest in a few via the website, I was contacted promptly by Lewis. I came to see and test-drive my top choices a few days later, and made my selection. We had lots of follow-up questions for Lewis, and he really went the extra mile to facilitate gathering the information needed to finalize my credit union auto loan. When we came back to pick up the car and finalize the deal, it was spotless and shining, looking like it was new. All the paperwork was in order, so we were on our way in no time at all. I enjoyed the whole process end-to-end - and I did look at other cars at other dealers before I made my decision. Scott is the farthest from my home, but their inventory and the quality of the facility made the final decision easy.

Cindy

Jan 18, 2015

Buying or leasing a vehicle at Scott Honda is a pleasant and pain-free experience. We did not feel the pressure or manipulation that we have felt at other dealerships. Hiep Luong really went through all the options with us....leasing vs. buying, pre-owned vs. new, and a variety of models to be sure our needs were met. Also Azad Yepremian, the finance manager, made the financial piece of the transaction, usually daunting and overwhelming, understandable and straight-forward. Overall a really great experience!

Bella

Jan 18, 2015

I was in the market for a new car. I did my research and test drove all type of cars. I decided to purchase a 4 cylinder 2015 Honda Accord Coup EX-L (w/o navigation). I went on Edmunds.com to get a price estimate so I knew what I should expect. I decided to send emails to all the Honda internet managers in MD, P.A., V.A. D.E., and have them fight for my business. I mentioned that I already test drove the car and I was looking for out the door price, which includes my taxes. Then I sat back and waited. It was great, I was getting so many calls and texts and emails. I just sifted through all the prices that were emailed to me. The dealership that caught my eye was SCOTT HONDA OF WEST CHESTER in P.A. I received a text from Candace C. telling me that she was able to get a very aggressive price from her manager. At that point I thought maybe she was giving me a price for a 2014, because the price was that good. She texted me telling me it was a 2015. That morning when I arrived she greeted me very kindly and showed me the Red car with black interior, which I test drove and the White car with the two tone Ivory & Black interior. I knew after seeing the white car with the two tone interior of ivory/black was the car I wanted. She mentioned after showing me the car that it also had navigation, which I didnt want. I ask her what the price change would be if I purchased that car. The difference was an additional $2000. I really didnt want to go that high. She said no worries; if that is the car you want we will get it for you. Candace, mentioned since they have to locate the car than bring it to Scott Honda in P.A., it may take a few hours. Rather than wait around, Candace offered to drive my new car directly to my home. I was thrilled with her service and attention to detailsThe next day I call Candace C., to ask her if the car came with wheel locks, because I had forgot to ask her. Most dealerships are charging the customer extra for the wheel locks. She said yes they did come with wheel locks, mud guards, floor mats and a cargo tray. Candace also asked me if I wanted pin striping on the car, because the one I had seen was all white with no pin striping. I asked her if that would change the price of the car? Candace said no. I said what would you recommend? How about we do the two colors of the interior? That sounds great let do that. At this point, Im like wow!!! Im getting freebees, which is extremely rare to find from dealerships. Candace drove my car up the driveway and it looked WONDERFUL!!! If you are looking to buy a HONDA of any style, I would highly recommend you call Scott Honda of West Chester in P.A. and speak to Candace C. She was very wonderful to work with no haggling needed; she will take great care of you as she did me. This has been by far the best experience I have had with any car dealership.

PGWHITE

Jan 18, 2015

I had a fantastic experience purchasing my new honda at Scott Honda. Mongi Borni is a true professional at his craft. He was very courteous and shared is expertise with me in purchasing my car . I also want to thank Joe Collins and Marius Krawiec.CancelSubmit

PhillySteve

Jan 16, 2015

We did not expect the car-buying experience to be this pleasant and stressless. We got a good price, without any confusion; they kept to the deal and their representations, and were, in contrast, much more user-friendly than their competition. We highly recommend Scott Honda based on this buying experience.

Sam

Jan 16, 2015

This is my first Honda I buy. The buying and finance experience went very smoothly. No sales pressure and no finance hidden costs. All fees are spelled out for you. The guys are great to work with. I will purchase my next vehicle at Scott Honda.

asdfgqwraeg

Jan 16, 2015

This was my first new car and Honda purchase. Lewis was extremely friendly,patient, and helpful. He educated me on the process and got me the best price possibly for a new Honda Accord. There was never any pressure to purchase a car, and all of my questions were answered honestly. Lewis was probably the best sales person I have ever worked with and I would definitely recommend him and this dealership to friends.

hondahappy1

Jan 16, 2015

No pressure or hype, but professional follow-up. Great price, but more importantly, understandable deal that was not made confusing, and did not undergo any, including last-minute, changes. Friendly and thorough. Nice people.

sam

Jan 16, 2015

This is my first Honda I buy. The buying and finance experience went very smoothly. No sales pressure and no finance hidden costs. All fees are spelled out for you.The guys are great to work with.I will purchase my next vehicle at Scott Honda.Nick and Azad are the best.

amy

Jan 15, 2015

I bought a Honda Odyssey 10 years ago and have always been impressed with the personalized approach of the service department. I just bought a new CRV and had a great experience as well. Greg Cole is an excellent sales person and answered all of our questions. My husband is blind and Greg was very understanding and patient.

Prasad

Jan 13, 2015

In the month of May I visited Scott Honda for my additional vehicle requirements. I completed all paperwork and formalities in 2-3 hours and drove my vehicle (Certified Honda Odyssey) to home. This is possible because all I have done was just put trust on Scott Honda Dealership and certified tag of Honda. Now I am sure that I had done the right thing because Scott Honda is so kind with me during the sales but also after the sales. I noticed some issue in the vehicle and when followed up Scott Honda assured and given the commitment that they will take care of this. This is really important and gave me good feeling that dealership is with me even after vehicle purchase. Thanks Scott Honda for this experience, and Carlos, Steve and Marius for being so nice.I would definitely recommend this dealership to my friends.

AndreaP

Jan 12, 2015

From the moment I entered Scott Honda until I left with my new Honda Civic I felt like I was a special customer. My husband and I were greeted at the door and immediately had a sales representative assigned to us (Jill Brooks). Jill was personable and friendly and also very helpful. After test driving the car I was interested in, I elected to purchase a Honda Civic. Scott Honda had to locate the color vehicle I wanted so it took a little less than one week to find it and get it ready for me, but I was happy to wait because I was getting exactly what I wanted. In the interim Jill stayed in touch with me and kept me informed. Stacy was terrific and so helpful when I went to pick up my car, along with Tomas for all the paper signing. I will definitely recommend Scott Honda for anyone interested in purchasing a car. A very friendly and personable experience for me.

Frank

Jan 12, 2015

We have purchased a Honda Accord from Scott Honda before and were very satisfied. They were the first dealer that we visited after our online search. We considered new or used Accords. Mike was extremely helpful and friendly during our selection process. His scope of knowledge helped us weigh our options quickly and we have no doubts that we purchased the right car at a good price. When it is time to replace our other car, Scott Honda will be first in line.

Chrissyw

Jan 11, 2015

We've been buying cars for the past 5 years through Scott Honda and receive excellent service every time. We always work with Mongi and he is the best! He always goes above and beyond to help us out!

MinivanMom

Jan 5, 2015

We have purchased from Scott Honda in the past and have been very satisfied. This experience was no different, I dealt with Carlos this time and the whole buying experience was very enjoyable. He understood what I wanted and went out of his way to make sure we received the vehicle we wanted in the time frame we had to work with. We will be back again!

Aferraro

Jan 5, 2015

Carlos is a wonderful salesman, so much so,that I bought 2 cars from him in three months! I will never buy a car anywhere else but Scott Honda. Everyone was wonderful, knowledgeable and honest. I shopped at three other dealerships before buying at Scott's, best prices anywhere.

jklod256

Jan 5, 2015

This was my first time at Scott Honda, and I could not be happier with the experience. Carlos made every moment pleasant, from the first phone call until driving off the lot. He helped me find the car to suit my needs through a low-pressure conversation and an informative test drive. After making a decision, Azad made the financing process quick and painless. I got a great deal and love my new Accord.

MinivanMom45

Jan 5, 2015

We have purchased from Scott Honda in the past and have been very satisfied. This experience was no different, I dealt with Carlos this time and the whole buying experience was very enjoyable. He understood what I wanted and went out of his way to make sure we received the vehicle we wanted in the time frame we had to work with. We will be back again!

John Brodie

Dec 19, 2014

I have been buying cars now for over 60 years and it was always a task.My sales person Lewis Rinaman was areal professional from the start,showing me the car I wanted to the difference in the trim lines and the colors in stock and the pricing of my trade to a successful deal.The finance man Azad Yepremian made every thing go easy with the paper work gave him a check and was on my way.Lewis Rinaman my sales person took me to my new 2015 CRV,Explained how every thing on the car worked and took me on a tour of the service area and shop.Cant wait to service my car what a great experience.

ds1230

Dec 11, 2014

Dan and Steve made our car buying service smooth and easy. Ask for them when you go to this dealerships. We love our new Honda CRV

Ester Perez

Nov 26, 2014

One of the most stressful things is the purchase of a new vehicle however, from the moment I contacted Dan Lipchock and explained what i needed he worked dilengently with me to give me what I needed. Steve Seiler, in the finance department did an amazing job and my payments ended up being less then the amount we expected. The experience was easy and stress free from beginning to end. All whom I dealt with were friendly, courteous and the overall experience was excellent. I would definitely recommend Scott Honda.

ester_perez

Nov 26, 2014

One of the most stressful things is the purchase of a new vehicle however, from the moment I contacted Dan Lipchock and explained what i needed he worked dilengently with me to give me what I needed. Steve Seiler, in the finance department did an amazing job and my payments ended up being less then the amount we expected. The experience was easy and stress free from beginning to end. All whom I dealt with were friendly, courteous and the overall experience was excellent. I would definitely recommend Scott Honda.

dbutler82165

Nov 24, 2014

I have purchased several cars from Scott Honda and have found the experience to be great everytime I have had a need to buy a car.Bernie hughes was excellent to work with, helped explain and deliver the car all to our satisfaction. I enjoyed working with Bernie, very helpful in finding the right car for us.As well, we have worked with the Scott service department which has been excellent as well.

Norman Reeder

Nov 22, 2014

We went to Scott Honda to look at the CR-V. We had a brand new Toyota RAV4 and after 6 months someone hit us and totaled the vehicle. When we got to Scott, we walked around the the outside looking at the CR-V's. We decided to go in and we were greeted by Greg Cole. He was very pleasant and helpful. When I explained our situation and what we were looking for he took us on test drives of the 2015 and 2014 CR-V to compare. When we got back to the dealership, my fiance and I talked it over and decided to by the 2014 CR-V that was on the showroom floor. It had all the options we wanted plus some. Greg worked with us on the total cost and made it a pleasant experience. Dealing with the Rob Hannigan (finance person) was also pleasant. I would recommend this dealership and Honda to anyone. I believe I have been converted from Toyota's. Thanks Scott Honda for such a great experience, and Greg Cole for being such a professional.

Mkeenan72

Nov 16, 2014

Great experience. No pressure sales approach. In and out quickly. Hiep was great salesman. Definitely recommended Scott Honda and especially Hiep Luong. Great salesman. Fair price. Overall great experience.

Clwilds

Nov 10, 2014

From the start I was treated well by the salesman, never felt pressured throughout my experience. I got a good price on my trade in after a little haggling, and they did whatever they could to meet me where I wanted to be for my monthly payment. Best car buying experience I've ever had.

jpoiesz

Nov 10, 2014

This was my first time buying a car. I have nothing but good things to say about the experience. Customer service was fantastic and the price was perfect. I had been to 3 other dealers prior and by far felt Scott Honda was the best place we went to. Eric and Azad were both patient and friendly. We were there at the end of a busy Saturday and never felt rushed or forgotten.

sjmcfarl

Nov 8, 2014

We purchased our 2012 honda accord from Scott Honda about a month ago. It was our first car that we bought and we had an amazing experience. Candace and Lewis were wonderful and made us feel at ease. Everyone worked with us to make sure we felt comfortable with what we were getting and spending. We will definitely be back for all of our future cars.

Lauren VanSteenvoort

Nov 4, 2014

I knew the vehicle I wanted, but they made the experience very easy and painless! I love their policy on pricing, and they have excellent customer service. They did a great job working with me on the deal, and I was very pleased with my purchase.

laney1331

Oct 31, 2014

I have never had a dealership experience as easy as this one. Mike and nick understood what my wife and i needed since we purchased 2 cars and finally made a dealer experience painless. Would definitely recommend anyone to purchase from Scott honda..

SteveP

Oct 30, 2014

I have been buying and leasing cars for over 30 years, mostly Fords, and this was by far my best and most enjoyable buying experience ever. Greg Cole was an excellent salesman - great presentation on the Honda products and options, made the buying and especially financing process simple, and friendly. I especially appreciated how the entire dealership staff made you feel like family. Thanks guys. I now understand why Honda customers keep coming back. The product line is awesome - great technology, wonderful styling, quiet ride and great handling and safe to boot. Add Scott's great service and you will feel like your home. I will be buying Honda in the years to come.

sgpabs

Oct 30, 2014

I have been buying and leasing cars for over 30 years, mostly Fords, and this was by far my best and most enjoyable buying experience ever. Greg Cole was an excellent salesman - great presentation on the Honda products and options, made the buying and especially financing process simple, and friendly. I especially appreciated how the entire dealership staff made you feel like family. Thanks guys.I now understand why Honda customers keep coming back. The product line is awesome - great technology, wonderful styling, quiet ride and great handling and safe to boot. Add Scott's great service and you will feel like your home.I will be buying Honda in the years to come.

tfields002652

Oct 30, 2014

My overall experience has been a five. The price for the two new cars that I have purchased have very competitive. I have not compared the price of the service to other dealers. When I get the car back from service, it has been washed and there aren't any marks or stains from the service work performed. I have have not been required to return the car for any service or repairs.

bahhunbug

Oct 28, 2014

I have been a GM loyal customer for 35 years. In that time, I have never been treated as nice and friendly as I have been treated at Scott Honda with Steve Valoczki. Steve was very honest and friendly and we will buy our next Honda from Steve. This buying experience was the highlight of our visit. I should also mention that the Honda Accord we bought is a great automobile and has everything we wanted in a car.

Civic Sedan

Oct 27, 2014

I was in need of a car because my old car was milking me dry and I was throwing away my hard earned money fixing the one I had, so I went into Scott Honda and now I am a very happy man! After walking the lot for 15 minutes we were approached by salesman Hiep Luong. After a brief very informal conversation we let Hiep take us for a ride in a Honda Civic Sedan and we loved it! It drove extremely well, looked great, and had a lot of extras. Actually we were surprised how nice it was and the price was in my range. He explained everything about the car and knew the answers to all of our questions. We were very impressed at how well he knew his job and his no push approach. We were very comfortable and relaxed as we worked the deal! After getting our numbers the paperwork was sent to Rob Hannigan in finance. There was a issue or two on my credit and Rob made it happen. He was great at explaining the process and is a true professional. He cares about his customers and we appreciate his hard work getting me my Civic. Thank you to Rob and Hiep for making our car buying experience pleasant and positive...

kath.brennecke

Oct 21, 2014

Bought my first Honda Prelude in 1979 from Scott Honda. Their service and staff has kept me going back for 35 years. Prelude, many Accords and now a CRV are on my purchase list from Scott Honda. Thanks for all you do for your customers.

Michael Hewitt

Oct 18, 2014

Have bought 3 cars at Scott Honda. Every experience has been fantastic. Friendly, honest and accommodating. Will continue to buy all of my new cars there.

jeff.webster.319

Oct 4, 2014

the service was excellent our sales guy was excellent overall the experience was excellent, they really seem to care about the consumer and make sure they get a great deal, plus the extra's they give you are great. I will definitely go back there when its time to get a new car. it was just a very friendly environment, they have a children's area for when you have to bring your kids, and they wash your car every time your there for service, now most places have all of this but scott Honda just seems to do it better.

R Beverlin

Oct 1, 2014

I will never make the mistake of going to another dealership! Scotts Select experience was amazing. Finally a car dealership you can come in make a purchase and leave with no headache. Thank you Chris Kelly and thank you sales team!

rbev

Oct 1, 2014

Wow what a car dealership. Scotts Honda is hassle free and their sales team is terrific! Thanks Chris Kelly and the rest of the team for going above and beyond. I will be back to Scotts Honda next year when we replace our other vehicle..

Jkiley

Sep 27, 2014

This was the easiest car buying experience I've ever had! Friendly, low-pressure salesman and friendly finance guy. There were a few things not done by the detail area before we took our car home but they were promptly rectified.

Luigi2Selena

Sep 25, 2014

When thinking of purchasing a used car, I didn't know where to start. After my experience with Scott Select, I'm glad I started here. Scott Select offers top quality service and selection. They helped me find exactly what I was looking for, while staying in my price range. They made my experience exciting...as buying a car should be! I feel like I made an excellent choice and I love my new (pre-owned) car. Really can't go wrong here.

account92014

Sep 25, 2014

I just purchased a pre-owned 2008 Hyundai Elantra ELS. Not only is my car awesome, but the service, experience, and price was awesome! If you're looking for a car, you've found the right place. Can't go wrong here.

markbcahill

Sep 25, 2014

We have recently purchased a certified pre-owned Honda Pilot. The sales person who went over and above for us was Bernie Hughes. He was searching for a very specific Pilot for us in surrounding dealers, when he noticed a 2012 Pilot was acquired by Scott and called us immediately. I first viewed the car while it was in one of their service bays going through the certification process. I was able to see the entire behind the scenes of the facility, the service area is very impressive and clean! My wife and I are extremely satisfied with the purchase experience. I felt like Bernie truly understood our needs and was able to locate a perfect car for us to purchase.

rhonda17601

Sep 18, 2014

I bought a used Honda Civic from Scott Select. Rick Osberg was friendly and courteous.. I'm pleased with the car and the service I received.

killjoule

Sep 11, 2014

We went to three Honda dealerships trying to lease a Fit at the price that was advertised online for the Labor Day weekend sale. We walked in, said, "We want to lease a Fit at this advertised price," and were generally met with blank looks and b-s explanations as to why the advertised price was not available.At Scott Honda, the first offer we were given was not the advertised price (same as with the other dealerships), but when we showed our salesperson, Candace Carney, the ad, she went back to the business office and came back with the exact price we wanted. I'm guessing that any dealership will highball the first offer, but this was the first one where they actually stood behind their printed advertisement.Candice was very friendly. I tend to feel that I'm being screwed out of something whenever I walk into any dealership, but I really got the impression that Candice was interested in coming to a mutually beneficial arrangement, rather than milking us for every last penny. I appreciate that a lot.

muturkey

Sep 9, 2014

Mongi Borni was excellent to work with. I would recommend him and work with Mongi again. CRV is a great vehicle as a first time driver.

hhg

Sep 8, 2014

I went in to do a little research, I left the next day with my perfect car. Super friendly, accommodating and professional! George was ever so patient and helpful with all my concerns and questions. Steve made sure I got the payments I needed, and Josh took me through all the paperwork necessary in a record amount of time, as I was on a very limited time schedule. All three gentlemen went above and beyond to assist me! It was the perfect car-buying experience.

Ken and Theresa

Sep 5, 2014

Thank you John Guth for this our 5th Scott Honda buying experience. Getting over the leasing vs buying experience was aided with a prior discussion with Greg in sales, while getting my old car serviced, waiting in the showroom. Thanks to Bob Gill for making the paperwork reasonable. Duke, you run a tight ship, please keep up the good work. My wife and I are a great fan of your service facility, and Co-ordinator Gregg Westman and is no small part of why we returned to lease our new Accord Sport.

Shubhashish Chaudhuri

Sep 1, 2014

My experience with Scott Honda and in particular with Nick Toto has been excellent. From the first day, I walked into the dealership, I was handled professionally and courteously. I was made aware of the pros and cons of choosing the right vehicle which fitted my needs and budget. Nick worked vigorously with his team at Scott Honda to meet my budgetary requirements at the same time fulfilled my desire for getting the vehicle from the latest delivery consignment. The ambience in the dealership was really good as you can well understand that kept my 8 year old busy and entertained while we worked almost 6 long hours to freeze the deal.

Shubhashish Chaudhuri

Sep 1, 2014

My experience with Scott Honda and in particular with Nick Toto has been excellent. From the first day, I walked into the dealership, I was handled professionally and courteously. I was made aware of the pros and cons of choosing the right vehicle which fitted my needs and budget. Nick worked vigorously with his team at Scott Honda to meet my budgetary requirements at the same time fulfilled my desire for getting the vehicle from the latest delivery consignment. The ambience in the dealership was really good as you can well understand that kept my 8 year old busy and entertained while we worked almost 6 long hours to freeze the deal.

burbs27

Aug 29, 2014

I just recently bought a used Honda Civic Hybrid from Scott Honda and had a great experience. Joseph Hamilton was instrumental in guiding me through the entire experience. I compared 3 dealerships in the area and found the best price/service at Scott Honda. Plus, I received a $25 gift card just by test driving a car (which I ended up purchasing).

Neal K

Aug 26, 2014

As 99.9% of people, we hated the process of buying a car. However, Dan along with Scott Honda provided a wonderful experience for us. We were choosing between a 2014 Honda CRV and a Subaru Forester. We honestly believe our initial experience at Scott persuaded us to want to buy from this dealership. Dan is a down-to-earth salesperson who does not push you and makes the experience very relaxing. I would recommend Dan and Scott Honda to all my friends and family.

nkvbref

Aug 25, 2014

As 99.9% of people, we hated the process of buying a car. However, Dan along with Scott Honda provided a wonderful experience for us. We were choosing between a 2014 Honda CRV and a Subaru Forester. We honestly believe our initial experience at Scott persuaded us to want to buy from this dealership. Dan is a down-to-earth salesperson who does not push you and makes the experience very relaxing. I would recommend Dan and Scott Honda to all my friends and family.

Felmar12

Aug 24, 2014

Mongi Borni was excellent in the purchase of my new Accord. Scott Honda should be honored to have a great sales person like him. He was very knowledgeable in all areas of the sale and very helpful and patient with all the questions I had. I would defiantly recommend my friends and family to buy a car from him. Great experience over all. Thank you Mongi your the best!!!!

mojomoco

Aug 23, 2014

I stopped in at Scott Honda in the 11th hour of working a deal with another dealership. The other dealership would not budge on the Pilot I was interested in, and I thought I owed to myself to check another dealership before making a possible bad decision. As soon as I walked through the door at Scott, I was met by Hiep Luong, who was courteous, friendly, and genuinely interested in what I was looking for. At first, the Pilot I was after had just been committed to a dealer trade, but Scott made the car available to me. I really started out just inquiring, noting that I had an appointment with the other dealership. Before I knew it, I was driving out with a brand new car. Hiep was fantastic! Never pressured me, and worked really hard explaining all the features and showing me around the dealership. Their service area is the nicest I have ever seen!! You drive your car into a huge reception area with tiled flooring - truly impressive. One of the best experiences I have ever had purchasing a new car. Thank you Hiep! Oh, almost forgot Steve in finance - super job!

Wisconsin Gal

Aug 20, 2014

After finally test driving and narrowing my choice down to a Honda Civic, I went to Scott Honda after many recommendations from several friends and co-workers. I truly felt the buying experience was made very easy. The certified cars posted on their website also made the buying selection process simple. I can't thank Candace and the finance gentleman for helping me leave with a much safer car than I came in with. I am very happy with my car and all the assistance I received in the buying process from this West Chester location.

MeghaVarun

Aug 17, 2014

Came here after other big car dealerships in the city were unhelpful and really rude. Met with Kerry who was very helpful. We came here sat down and drove off in a car in less than 3 hours on the first visit.

Catawampus50

Aug 13, 2014

Right from the start, Stacy Zielinski was professional, courteous and extremely helpful in getting me back on the road with a used car purchase. It did not seem to matter that my choice was not a "high end" vehicle or a new car with fancy bells and whistles; Stacy treated me and my vehicle with respect. She made sure all my questions were answered, and helped me to make arrangements for my rental vehicle, and getting it ready for the vendor to pick up at Scott Honda. While Phil Dunbar helped me to wade through the purchase paperwork, also treating me with professionalism, friendliness and courtesy, Stacy made sure my car was in tip-top shape, ready to go, then taking me through the different controls and making sure that I was happy with my purchase. I definitely will recommend Stacy and Scott Honda in the future, and will continue to come back to them for furture car purchases. Thank you for all the great service!

ChrisD

Aug 11, 2014

Nick, Mike and the Scott Honda Team made my new car shopping and purchase smooth, low pressure and positive. The choices were mine and my questions answered clearly.

M & M

Aug 11, 2014

Excellent overall experience. Personable staff at each step in the process. Will visit when we need the next one.

engineerkaz

Aug 11, 2014

Very amenable staff. Knowledgeable on their product, honest when they are not sure regarding a particular question. Listened to our concerns and responded. Will return for a look on our next new vehicle.

iceehockey21

Aug 11, 2014

Stacy was very helpful right from the start. Ran into a few hangups on the student/new hire discount program - beware - you have to jump through several hoops for approvals. However, none of this was her fault (just bureaucracy) and Stacy was very professional about the whole thing. Did not try to spin a higher price and gave me all the details. Tom was also very helpful when signing the myriad of financial documents. Young people might be apprehensive about all the legalities but he made it clear and helpful.

R. Arthur

Aug 10, 2014

My sales person was excellent. When it came time to solidify the deal the dealership used the "low ball" technique on my trade. This was unprofessional and not a good business practice. When it came time to sign the paperwork and complete the transaction I waited over an hour and one half until a financial person was available. They need to move into the 21st century and treat customers as people of intelligence and integrity. Scott keeps their facility clean and quite presentable. A thoughtless person (likely an employee) parked a vehicle in front of the steps leading to the entrance. One could only enter or leave with difficulty. When pointed out to the dealership of this issue, they listened politely, but did nothing to move the vehicle. It remained as an obstruction for more than an hour. Perhaps, Scott Honda could pay more attention to the individuals who buy their merchandise.

crispie.critter99

Aug 4, 2014

I recently purchased a 2014 Honda Accord and had the pleasure of working with Candace Carney. Candace is an "endangered species" in the world of Customer Service! After I did my own research, I talked to her on the phone, told her what I was interested in and set up an appointment to meet! We met, and she delivered! The price was more than fair. No haggling back and fourth, managers appearing, etc.Candace was a pleasure to work with. I found her work ethics refreshing. She gave me hope that "there still are folks out there in the Customer Service Industry that understands what it is?"My hat goes off to Candice!

gnocci.313

Aug 3, 2014

I had a great experience at Scott Honda of West Chester, Greg Cole(sales) was wonderful, what a pleasant, kind wonderful person, he help me and asked me how much I can afford monthly, he really was great and would recommend him to any one.

WisdomfromtheGardens

Aug 1, 2014

My husband Barry and I purchased a 2014 Honda Accord at Scott Honda last evening. This car was the 3rd one bought from the Scott dealership. We have selected all three cars with the help of Rick Osberg. Rick has many excellent qualities as a salesman, but we appreciate most his good listening skills. He listens very carefully to what you want and any concerns you may have. Rick is friendly, helpful and knowledgeable. He makes sure you have all the information you need to make a good decision. We always ask for Rick when we are in the market for another car.We worked with Phil Dunbar to close the financial end of the deal. The process was as smooth as silk. Phil walked us through the paperwork, answered our questions and provided an enjoyable experience.Lastly the service department has provided quality and efficient work through the years. From our perspective the folks who work at Scott Honda are a friendly group who seem to enjoy each other and their work with customers. We highly recommend Scott Honda to our friends and neighbors.

av718

Jul 30, 2014

My most recent purchase was the 6th car in my family purchased from Scott Honda. From their sales to their service this place is awesome. Always helpful and fair. We use Greg Cole when purchasing and he is always kind, courteous, and so helpful when looking for exactly what we want for what we can afford. Would definitely recommend him and Scott Honda to anyone looking for a new car!

Dana3910

Jul 29, 2014

Eric was extremely patient and helpful, providing guidance but not being pushy. Shopping for a previously owned vehicle, I needed to re-think, re-look and re-calculate a few times--and he did not mind at all. Tom finalized the loan and got us through the paperwork quickly but explained everything clearly. I am very pleased with the price and the quality of the car. The showroom was very busy that day but I only saw smiles and heard friendly voices among the staff.

Smiller126

Jul 29, 2014

From the moment I walked into the showroom, Candace Carney provided me with a great car buying experience. She was knowledgable, friendly and knows her product. My experience was excellent at Scott Honda and if the service is as good as the sales personnel, I will be a return customer. Thank you Candace for your honest and professional service.

mark.knepley.5

Jul 28, 2014

I recently purchased a new 2014 Honda Accord at Scott Honda in West Chester. We came into the showroom on a busy Saturday afternoon. John took time to greet us as he was busy working with other customers. We had picked out an Accord to test drive. John allowed us to test drive the vehicle while he was dealing with a customer. John presented the figures and made the deal negotiations very swift. We told him we were on deadline since we had dinner guests coming at 6:00 PM. Steve helped with the swift paper-work processing. He was very organized. We were done with the deal and drove our new automobile home by 5:30 that afternoon. Thank you Scott Honda for a pleasant experience.

M&RW

Jul 23, 2014

From start to finish this was the best car buying experience we have ever had. Our main sales person, Bernie Hughes, and the sales person who stood in for him at one point, Jayne Moulder were professional, knowledgeable, friendly, and very patient . They were both extremely helpful and went the extra mile to provide excellent service and assure that we received exactly the vehicle that we wanted. They made the car buying process a pleasant experience. The process was completed by Azad Yepremian from the finance department who was friendly, efficient, and able to explain the essentials and the extras in a way that was helpful without putting undue pressure on us to purchase offerings that we did not need/want.Our overall experience was excellent and we certainly commend Scott Honda for their company ethos and would highly recommend them to others.

yisaacs

Jul 23, 2014

Couldn't ask for a better car buying experience. Hiep and Tom made it so easy for me to buy my new car. I want to thank you for making my decision in buying my vehicle so easy. I did research prior to getting quotes; had email contact to find out more about the vehicles that were available on the lot, went in to the dealership, test drove the two vehicles that I had in mind to purchase; fell in love with my second choice and drove home a very happy, excited, exstatic new car owner a few hours later! Thank you very much Hiep and Tom for making this experience so easy! You and your dealership deserve the President's Award!!!Many other dealerships should learn how professionalism, honesty, and integrity brings referrals, new customers, and returning customers. I would definitely recommend anyone to Scott Honda for their next vehicle! AWESOME DEALERSHIP - KEEP UP the great work!!!

Craig Hatton

Jul 22, 2014

I recently purchased a Certified Pre-Owned Honda Crosstour from Bernie at Scott Honda. The entire process was extremely easy and I ended up with a great pre-owned car at an extremely fair price. Bernie was very knowledgeable about the 5 different cars I test drove and never made me feel rushed. I also want to give Mike Today & Rob Hannigan high praise for the way he helped with financing my vehicle, educating me on the different programs and helping explain the various warranties available. I have recommended Scott Honda to many friends and family and many have purchased vehicles and found the experience to be great. All around high marks for Scott Honda.

jeannemarks

Jul 18, 2014

Thank you to Kerry Dunn! My husband and I were extremely pleased with our experience. We are both really happy with the new car, the trade-in value of the old car, and the level of service we received on Saturday. I will continue to recommend my friends to Scott Honda. Thank you to Azad and Phil Dunbar!

Ken W.

Jul 18, 2014

We knew we wanted an Odyssey to replace our Camry (7 different Toyotas in 24 years, this was a brand switch for us). Scott Honda is twice as far from our home as another dealer we visited the previous day who started playing games (either the sales manager was stupid or thought I was), None of that AT ALL at Scott Honda. I reached Hiep ("Hip") through edmunds.com price promise and (coincidentally) through their website's online chat. Hiep was tremendously helpful, knew the vehicle, and - this was especially refreshing - he always treated my wife as the primary decision maker/driver (surprisingly, that is not always the case at dealerships, even today). He was knowledgeable and professional, and really seemed to care about our experience. Nothing really felt "sales" about working with him. Rob (Finance) was helpful and professional as well. He explained whatever we didn't understand and made the process as painless as possible.The dealership made us a fair offer on our trade, and pricing was as transparent as advertised (really!). My sense is that this is a dealership that really "gets it" as far as the purchase experience, and I hope that the service experience matches this! One interesting twist. After the car was detailed/fueled/Zurich treated, Hiep informed us that the detailing staff has spotted two small nicks on the chrome on the passenger door trim. He said they ordered the part and we'd just need to bring the van by to have them replace it..when I next saw the van, I looked for the nicks,,,,and could only find one of them. The "nick" I found was about as small as a pencil point!After setting my wife's phone up with the Bluetooth, we were on our way. We were delighted with our experience and happy to call Scott Honda our new dealer.

cazkris

Jul 4, 2014

I came into Scott Honda already knowing I liked the CRV, I had test drove one at another dealership. I came to Scott Honda because of their excellent reputation. I was not disappointed. From the minute I arrived Candace came and greeted my friend and I. She asked what we were interested and then guided us to what she thought we would like. She was never pushy and she answered all of our questions patiently. She was so personable and friendly she really made me feel like it was her pleasure to help us. What a different feeling here then at other dealerships. I was upfront and honest with what I could afford and Candace helped me get a brand new 2014 Honda CRV, at an incredible price and in the most beautiful color. I was also given a more then fair price for my trade in.When it was time to sign papers with the Finance Department I was lucky enough to have Azad helping me. He was so friendly and helpful and he explained everything to us. We even talked about what a beautiful family he has and his famous sports legend father.You really cannot go wrong buying a car from Scott Honda of West Chester, everyone is so friendly and helpful and they really seem to care about the customer. When you go there make sure you ask for Candace shes a great sales person.

rhelmig

Jul 1, 2014

I had done my vehicle research online and I knew what I wanted to purchase; how much I should pay and how much my trade-in was worth. The only thing I did not know was what Honda dealer I should purchase from. Even though I live in Drexel Hill, I decided to ride out to Scott Honda in West Chester to look around. When I arrived there, I was immediately impressed by the number of cars they had on their lot and by their beautiful facilities. Their receptionist summoned their sales representative, Dan Lipchock, to assist me. We went for a test drive and I signaled to Dan that I was interested in trying to make a deal. Dan presented me with a purchase price for the car and a value for my trade-in that were exactly what I had in mind. After a short while, my wife and I were riding home in a beautiful new 2014 Honda Civic EX Sedan. Great product, great service, great experience!

msheinbaum

Jun 30, 2014

Mongi was great to work with and made the experience worthwhile. I eventually got the negotiated price. I would do business with him again. Thanks.

MartinOllenschleger

Jun 29, 2014

When they finally arrived in the dealership, I was treated well and Eric answered all my questions. They gave me a fair price for my trade and I am happy with the new car.

rooperl

Jun 28, 2014

Went to get a wheel speed sensor for my car had the part number looked it up on honda estore where it shows what you can buy it for and Hondas suggested selling price they wanted double that. There is no way I would ever buy parts from them without going through the honda estore. They wouldn't match Hondas price. I was told I could go on the estore and buy it and pick it up at Scotts but I would have to wait till Monday for the order to process.

amy.ralston.90

Jun 26, 2014

My car had been totaled in an accident, and I needed a new car as soon as possible. Although my first car was a Honda and I loved it, I had never had a car loan before, so I was a bit nervous about the process. Nick took the time to explain everything to me (a couple of times) and answer my questions or get them answered by Finance (I believe it was Phil). They put me at ease with the details and really worked with me to get me to monthly payments that were comfortable for me. A great experience!

UpperChi19014

Jun 23, 2014

The entire process was pleasant from start to finish. I was very satisfied with my trade-in allowance and the purchase price of my 2011 Chevrolet Camaro SS. Everyone involved in the process was very professional, accommodating, and a pleasure to work with. I would recommend Scott Honda and my sales guy Joe to anyone wishing to buy new or used.

emilyanne516

Jun 19, 2014

Brian Emerson was super friendly and amazingly responsive via email and in person. He answered all my questions thoroughly throughout the entire process. He also took great care to make sure my vehicle was delivered in the absolute best condition possible. He was very patient with my two year old, even after she spilled blue water ice on his carpet. ;)Steve Seiler took it upon himself to call AHF after I had rejected their initial financing offer (due to finding a better rate with another bank), and he negotiated an amazing rate for me. He also was very patient with my two year old.Keith Hamilton took me on my test drive and allowed me to experience the full range of the Ridgeline's features.Three great guys. Heck of a dealership. This was my second time buying a new vehicle from Scott Honda, and I couldn't be more pleased.

RobtMiller

Jun 16, 2014

I was in the market for a new SUV, having driven a Ford Explorer for 15 years prior I wasn't sure I wanted another one. I began looking online for alternatives and discovered the Scott Honda website. Their online pricing is extremely competitive, I replied with a quote request and received a response within minutes. Scott had the specific model and color I was looking for. I was even permitted to take one out for a test drive unattended so I pushed it to the limit and was pleasantly surprised at the amount of power it delivered. The customer experience was not stressful at all and the staff went out of their way to accommodate me. They also provide free soft pretzels, the real Philly ones not those imitations.;-) Soft drinks andice cream are also available. Unquestionably five star treatment overall.

Rw14

Jun 12, 2014

I was interested in an inexpensive, reliable used car for my son for summer job. After my internet review, my initial contact was with Rob Gill who answered my questions and let me know the car I was interested in was sold (CRV). A couple of days later I came to the lot to look at the inventory since the website was out of date and I needed a car quickly. Lino assisted me and answered my questions. I brought my son back later in the day, Lino was busy so Michele assisted me. Our initial experience with Michele was very positive and responsive and we,left a deposit on the 2002 Acura MDX. I indicated I was interested however there was a concern about the front suspension and a noticiable crunch in the front end and a whine in the Ac fan. This is where the Odessy began. Michele said she would have service check it out and if it could be fixed she would have it done ( Saturday 31 May). She indicated she would call me by 11 am with a preliminary review. At 1 pm I called twice and left message and at 2 pm I drove to dealership. Michele was there and seemed surprised to see me and she informed me I would have to wait until Monday for a higher level technician to look at the car. On Monday at 2:10, I contacted Michele again an she said she would talk with service. It turned out to be a recall on struts and that the work would be done by Tuesday night or Wednesday, depending on parts. I said ok and reminded Michele that this was an urgent need on our part. She offered a loaner however since we did not have a final deal I was uncomfortable with this idea. On Tuesday at 11 I asked Michele for an update, she was not at work and contacted me at 12:15 to tell me the parts were not in. At this point I was ready to look elsewhere since I had the feeling this was not on the same priority level with Michele as it was for me. I even commented to her that business must be good. On Friday, I returned from a business trip and again had to contact Michele for an update. The service manager called me a said the parts had just arrived and for my troubles he would offer me the 2 year maintenance contract at no charge on the vehicle. I made arrangements with Michele to meet her Saturday at 10. Test drove the car and the suspension was fixed however the AC fan still had a noise. Michele said that service checked it but could find nothing wrong. We waited to sign the papers because my son was really interested in the car and the concern around the suspension was solved. When I met with the finance person ( sorry forgot his name) there was a $299 charge for security etching, I mentioned to the gentleman that Michele said this charge could be removed if I did not car for it. He indicated this was already performed and it could not be removed. Next I asked about the maintenance package and he indicated the car was too old and had too many miles and we (Scott) would never consider covering this car. I paid cash for this car and due to our circumstances went ahead with the deal.I have or have had 3 Hondas and have delt with Scott exclusively. The reason for this review is my experience at Scott Select. Once I left a deposit, the communication was non existent unless initiated by me and the assurances and level of commitment to the customer was not what I had experienced with the sales and service at the new car showroom. I would find it hard to recommend Scott Select

wkay01

Jun 2, 2014

I bought a CRV in 2012 from Mongi at Scott Honda. Mongi and Sharon contacted me two years later with an offer to trade for a 2014 at then same monthly rate, I was pleasantly surprised they were able to provide the same features.including Nav and the extended warranty at the same price. Strange transaction because I bought the same color CRV and I really had no intention of trading the 2012. My wife is the primary driver and she's happy to have a lower mileage vehicle. Great surprise from Scott Honda!

lynniea

Jun 1, 2014

We had a great experience buying our pre-owned Pilot. Hiep was very knowledgable and accomodating. The rest of the sales team were extremely friendly. I'd highly recommend this dealership

cannon_zhou

May 29, 2014

Candane is very helpful and made my buyer experience very efficient. She listened to me carefully and try to understand my concern during the negotiation process. I truly felt that she is working for me not for the dealership. She doesn't hesitate to convey my message back to the sales manager, as soon as she understands the message and will help to make the deal happen. If you like Honda as a car option and did your due-diligence research, then you should definitely try Scott Honda, and you will not be disappointed.

fmgatti

May 25, 2014

Candace was very accommodating to our needs, and when we discovered a flaw in the vehicle, Candace and Scott Honda made arrangements for a repair, which exceeded our expectations. They provided a courtesy vehicle for the duration of the repair, which was a new CR-V. As a result of using the CR-V while our Ridgeline was in the shop, we were impressed enough with the CR-V to put that model at the top of our list for the next time we are shopping for a vehicle. We highly recommend Scott Honda. Their Certified pre-owned Hondas are certainly worthy of consideration.Carmen and Frank Gatti Akron, PA

dgonzalez122

May 22, 2014

My son was in a car accident on Wednesday, May 21, 2014 and totaled his car. We did not have much time to play around looking for a car since my son drives an hour and twenty minutes to work. I spoke with Michael Mauger on Thursday, May 22, 2014 at Scott Honda and told him what happened, that we are in need of a very reliable used car and that we really didn't have much time to play with. He took things into his own hands and called me back within an hour telling me my options of used cars. He asked if we ever thought about leasing a new car. He explained all options of used car over leasing a car, how the lease works, etc. He was super to deal with and was very thorough in everything he told me. We took care of all financing issues ahead of time so when we walked into Scott Honda we knew what our options for purchase were going to be. We decided to let my son make the decision over the used car or lease. When we arrived at Scott Honda on Saturday, the employees could not have been more pleasant and attentive. Mr. Mauger walked my son through all his car options. My son decided to lease a new Honda Civic. Our Sales Rep was Dan Lipchock. Again couldn't of asked for a more pleasant and thorough person to deal with. He took his time explaining the car to my son and made sure he felt comfortable in the car and knowing how all the gadgets work. He did not leave one question unanswered. The finance department again excellent and a very smooth transaction. The whole car purchase from beginning to end was the smoothest experience I have ever had purchasing something. From the first phone call down to the signing of the papers. If I am ever in need of another vehicle Scott Honda will be the place to go. I couldn't have asked for a better group of people to deal with.

srhough

May 20, 2014

Unfortunately I don't have a great deal of time to write as lengthy a review and commendation as I would like but I'll try to summarize;After being a loyal Ford driver for many years my wife convinced me to give Honda a go back in 2012. We leased a new Pilot. We have never looked back! The sales service was exemplary. Rob Zerbe just took care of everything. Insurance, Title, Transfers and coordination with accounting. It truly has to be the most stress free car buying experience you can have. But the proof of the pudding etc. is in the vehicle quality and the after care service. Scheduling service is so easy on-line. You get links to your Outlook account! You tell them exactly what you want and then you pick your time slot in the system and it's you in control not some overworked and stressed admin. You just turn up on the day, after having received automatic reminders on your cell phone beforehand, and someone greets you at the gate, directs you to drive into the service bay, and that's it. Get your coffee, get your laptop out and work on the free wireless network and all in a comfortable warm chair in a really friendly waiting area. The kids have TV and a play area. Honestly, all the boxes ticked. Just a superb experience from start to finish.We have just re-leased with a new 2014 Pilot. After spending hours researching and test driving large family SUV's 2 years ago (we are a family of 6), nothing came close to the quality and level of fit-out and finish we got for our money with the Pilot. We are as thrilled with this new one as we were with the first. Fantastic job to all the team at Scott Honda. There are a large number of service industry companies that could learn a great deal from the way this company services and delivers to its customers!

tyjones1741

May 19, 2014

Great Place to purchase a car whether it is your first purchase or your fourth purchase. The staff is friendly and easy to work with. They provide you with all the information that is needed. I would definitely recommend someone to purchase a car/SUV/Van from Scott Select.

Italia47

May 15, 2014

I love my Silver Pearl, which was dubbed by my sister-in-law, Laurie; I think the price could have been a little better. Sure, I could have changed my mind, and gone elsewhere, but Dan was recommended to me by my mechanic. Needless to say, I'm happy with my 2011 Honda Accord. She's a beauty! However, it would behoove me to get the car checked no matter who recommends whom, and I intend to do just that and mentioned that to Dan, and he agreed with me and told me to bring it in anytime. I liked that! Upon my and my wonderful son-in-law, Ken's arrival, at Scott Honda, Dan Upchock, came out and greeted us. He was cordial and professional at every turn. I was on a mission and was determined to go home with a newer car, so I came prepared. However, as we were entering the lot, the car I was initially interested in had already been sold by Dan to another customer. It sold that quickly! Can you imagine that? I also had my eye on the "Silver Pearl" that I chose after all, with lower mileage, but it obviously cost more than the first one. This classy, beautiful car did not have all the bells and whistles, but enough incentives to keep me happy. Compared to what I had in the past, I cannot complain! Anyway, the whole procedure was quick and a three-fold success, thanks to Dan, Ken, and a little 'pat' on the back to Pat, too! I pretty much made it easy for Dan since I did my homework. Out of all the cars I had checked online, the one I chose at Scott Honda in West Chester, was the best. Being that this was my first experience in dealing with a dealership, it turned out to be a learning experience for me. I stayed clear of dealerships for years because of the stories I had heard about the salesmen with dollar signs ($$) etched in the whites of their eyes! I didn't look deep enough into Dan's eyes as I was too busy checking my stats and print-outs. Needless to say Dan and others' got what they wanted, and I surely got a great car and great service, and am very happy with my purchase. As for providing excellent service to its customers, that should be a given at all times; don't you think? Thank you. Pat

Migs1974

May 15, 2014

We'll in my last review I said I'd be back when my other car kicked the bucket. And 16 days later, I was back. I didn't even think of going anywhere else besides Scott Honda in West Chester. I met Nick Toto from Sales and he took care of me from start to finish. I test drove a 2014 CRV EX and a 2014 Accord and Nick was professional and knowledgeable and explained everything about them to me. But in the end I ended up getting another 2014 Civic EX. I just love this car and it has everything I need for a great price. Nick never tried to push me towards a more expensive car, or sell me anything I didn't want. This is how car sales is done people. While Nick took care of getting the car ready for me, I once again got to work with Phil Dunbar in Finance. Phil took the time to explain the lease details and made sure all my questions were answered. A true professional who makes signing paperwork feel like you're hanging out with an old friend. I ended up getting out of there shortly after closing, but never felt rushed. In the end, I love my new Civic and I love Scott Honda. And I'll be back, but not until my lease is up in three years.

mccormick1978

May 12, 2014

Dan Lipchock was a great salesman, and helped us understand the whole process. He was articulate and spent as much time as we needed to feel comfortable with the sale. I would recommend Dan to anyone. He was great.

Tleysath

May 11, 2014

He was very nice and funny. I came on a busy day so it took a little bit but other than that the experience was great! I loved the fact that he was able to give my mom raw information about the cars she was looking at. He wasnt just trying to sell her anything he gave her advice on which would be better for her. So we will definitely be back!

paulmcm

May 3, 2014

We entered Scott Honda on a cold, rainy day expecting to do nothing more than talk about swapping our Honda Pilot for an upgrade. Instead, to our surprise, we drove out in a new Pilot. All the result of a combination of availability, enticing incentives, and superior service. Dealing with Scott Honda has always been a good experience in our case and that probably more than anything motivated us to go ahead with the deal even though we had not planned to do so.

Cordini

May 2, 2014

My son in law and I went to Scott Honda to just take a look at some cars and I ended up buying one! I do feel that salesman Dan Lipchock helped to move me forward in a way that was not at all pushy but informative. I appreciated the time he took at the late hour and the way he worked with me on prices to get what was affordable for me. My son in law has bought 2 cars from Scott Honda but said Dan helped in a way that made the buying process informative and easy to walk through. Glad he was there!

Migs1974

Apr 28, 2014

This was my second time getting a vehicle at Scott in West Chester. My lease was up on my 2011 Civic and I was coming in to buy it out. I thought there was too much wear and tear on it to be able to turn it in without having to pay for repairs. But to my surprise they wanted to buy it back and we're able to put me in a brand new 2014 Civivc EX! What a difference 3 years makes, this new Civic has all the bells and whistles to make it feel and look like a totally different car. The rear view back up camera and side mirror lane change camera are great additions to this car. Along with the 7 inch touchscreen and Bluetooth connectivity, this car satisfies the techie in me. And I just love the smart key and push button start too. No need to ever take the key out of your pocket! Dan Lipchock in Sales took the time to walk the lot and show me the colors available, all the features and even helped me clean out the old car and load my stuff into the new one. Seeing as how I had my two year old daughter with me, there was a lot of stuff to move between cars so it was much appreciated. Dan was very professional and made sure I understood how everything worked. When it was time to sign the papers and handle the finances, Phil Dunbar was a great help and the made the process very smooth. Another very professional member of the team that took time to explain everything about the lease and made sure I was satisfied. And to top it all off they have a great kids area where my two year played and kept busy. She actually didn't want to leave hours later when everything was done. I had to bribe her with a Happy Meal to get her out of there lol. I even got to surprise my wife when she got home because she thought we were just going to buy the 2011 out after the lease. She was ecstatic when she saw our new Silver Honda Civic EX. Overall I am very satisfied with Scott Honda in West Chester and absolutely love our new car. I will definitely be back when our other car (2003 Saturn Ion) finally kicks the bucket. Thanks.

nak2

Apr 25, 2014

Candace was extremely helpful and very pleasant to work with. She took extra time, including personal time, and attended to every detail to make sure that our concerns were attended to and resolved in a timely manner. It has been one of the best purchase experiences we have had. We will highly recommend her and the dealership to friends in the area.

donga2000

Apr 23, 2014

I hope that they can keep the same quality for future service, especially the customer service. After I purchased the car, I emailed him with a question, but has not got any response yet.

jcaulfield24

Apr 21, 2014

Salesperson (Dan Lipchock) was extremely knowledgeable and made me feel at ease. Honest and gives you what YOU want, not what HE can make most money from.

wfredericks779

Apr 21, 2014

I had brought my 2012 accord in for routine maintenance and while the 2012 was being serviced , 2 tires were found to have damage from potholes. Greg Westman and several managers including Mongi made sure that this would be covered by the Sentinel care I had purchased in spite of some initial problems getting this approved. I asked Mongi about the possibility of returning my 2011 Accord a couple months prior to termination of its lease. Mongi picked up the idea, ran with it, and within a short time I had returned both my 2011 and 2012 leases. Rob helped the paperwork fly by, and now I had a 2014 Accord. Mongi, Rob, and Gregg are first rate. In addition during the process of service to sales there were others who extended themselves but I didn't write their names, including a young man who drove me to pick up my 2011, and 2 managers who made sure the Sentinel policy was honored. All the members came together to do the right thing and I was a happy customer. I am pleased that service still has value at Scott Honda. Please appreciate the value of these people to Honda.

grace1958

Apr 17, 2014

I first called the dealership and Stacey picked up the phone. I looked on line to find a special and made appointment. We sat down and she knew what I wanted to spend and I wasn't spending a penny over. She worked within my budgetshe was informative, courteous , friendly and made the deal happen within 24 hours! Rob in finance went above and beyond service friendly, courteous, explained all documents. Overall experience with these two employeesif there is 5 star service they gave me an extra 5*********

Greg Mellon

Apr 16, 2014

Michele did a fantastic job assisting me in my vehicle purchase. She was not too pushy, answered all my questions, and patient as I needed. When it came time to get things done and follow up, she excelled. Scott owes that sale to Michele

josellers

Apr 14, 2014

I arrived at Scott Honda very wary after having been burnt and harassed at other dealerships. Despite some complications, Josh and Rob went above and beyond to make us feel valued and respected. I believe they really care about assuring their customers leave their showroom with a safe, quality vehicle that the owner will be proud and happy to own. These gentlemen restored my faith in this profession. I would recommend Josh and Rob with confidence. They are kind, smart,caring professionals with class! I salute you both. Thank you! God bless. Jo & Billy Sellers

StephnBob

Apr 11, 2014

Buying a car can be a difficult experience - not at Scott Honda. They have fine tuned the process to make it a very Good Experience. We just purchased our second car from Scott and they are truly the BEST. Mongi, helped us with our purchase and he was excellent. No hard pressure, very professional and polite - something you will not find at other car dealerships. They have a large warm, clean and friendly showroom. The best part is once you buy your car if you ever need to have it serviced their service department is also Excellent. I remember the first time I visited. Amazing, unlike any other car service experience you have ever had. They are so organized and totally customer service based. We visited another Honda dealership in our area to compare prices. We RAN back to Scott Honda. These days it often seems like customer service is a thing of the past, not at Scott Honda. They truly value their customers and it shows.

Eassa Ayoub

Apr 7, 2014

Fantastic Experience from Greg! He built rapport with me and sold me exactly what I need! Not only that, he was good to work with and I enjoyed my experience. He went above and beyond!

Burnzy

Apr 5, 2014

Would like to Thank Michele for coming out in the rain 15 mins before closing to offer friendly service and answer our questions we had about Scott's Honda. She was very friendly and willing to help us in any way. Thank you Michele for your proffessional attitude and being so natural with selling cars. Also would like to Thank Azad Yepremian for stopping and asking us how we were doing as he was leaving from work after hours to stand in the rain and chat about his experience with Scott's Honda! Very friendly and kind service from Michele and Azad! Thank You,Much appreciated!!Sincerly,Your happy costumerMichele & Donna

Karin Reath

Mar 31, 2014

I received on of these email queries yesterday and filled it out. I don't think you need me to do it again today. I did have a good experience. Carlos was wonderful to work with. I look forward to seeing him again when he brings me the Honda on Tuesday. Karin Reath

billtus tin

Mar 25, 2014

Eric is a true professional who knows how to welcome customers, guide them through the whole process, and close the deal without and pressure or urgency. Tom Dainora was also a pleasure to work with describing completely and efficiently, all additional options available through the finance office. The showroom, lots, and service area are spotless and uncluttered indicating the Scott organization is a class act. We would recommend Scott Honda, and specifically Eric Bausman to friends and family without pause. Bill Tustin, Linwood, PA

Wendelin Ray

Mar 17, 2014

Everybody was very helpful and reassuring. They made the entire experience seem effortless. I left feeling happy and confident about my purchase.

Nancy Esposito

Mar 13, 2014

The sales process for my new Honda was simple and extremely efficient. Rob is an amazing at customer service and is expert in all aspects of car sales. He found the car that for me was the best fit for comfort, reliability and my budget. This is the second car I bought from Rob at Scott Honda. I would recommend anyone in the market for a car to talk to Rob Gill at Scott Honda!

Alex Uy

Mar 10, 2014

Ed Pollock was an excellent salesman. Knowledgeable, polite, and extremely helpful.

jlane marge

Mar 3, 2014

Very pleasant experience. No pressure. Linos was very knowledgeable about the vehicles we were looking at and was great to work with!! We found a great car at a great price. Very impressed with all of the added service programs they have, and great return policies!

Diane Lutz

Feb 26, 2014

Lino was very thorough in explaining the new features of the Honda. Also in realistically discussing the changes from 2012 to 2013.

Erica Hudler

Feb 25, 2014

Excellent customer service! We were acknowledged as soon as we walked in. Hiep was with us within minutes and he was very helpful as we were looking for our vehicle. Once we found our vehicle we were able to start the sales process. The entire process took a little longer than anticipated, but it was a very busy day at the dealership. This is our second purchase from Scott Honda and this visit was just as great as the first one.

Andrew Gloninger

Feb 21, 2014

Went pretty smoothly. Kevin handled it well..............................................

ipatter son

Feb 19, 2014

Bernie was a very helpful and respectful salesman. He answered all of my questions (and there were lots!) fully and patiently. I believe I had a great experience at Scott Honda.

michael delraso

Feb 10, 2014

Everyone at the dealership is professional and down to earth. They treated me as if I was the most important person to them, and did everything they could to make a great deal on purchasing a vehicle

sellena berardi

Feb 3, 2014

Ed was very helpful and a pleasure to work with. He was not pushy and gave us time to think about it. I think we caught him when he was ready to leave but he stayed and worked with us. I would definitely refer friends to Scott Honda. Thank you. I love my new car!!!

Kimberly Hopper

Jan 27, 2014

Excellent help with our purchase. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

les young

Jan 22, 2014

Very welcoming and friendly and helpful. Hiep does a stellar job of making us feel comfortable and confident in Scott Honda.

Lisa Herr

Jan 13, 2014

Amazing. Bernie was superb. He gave us the best customer service we've ever had at any car dealership. This was our 5th Lease at Scott Honda and we look forward to many more.

c87miles

Dec 23, 2013

-Was able to make a same-day appointment for vehicle inspection-Was told there was no courtesy shuttle and my car would take three + hours to complete the service walk. I began to walk home and a few minutes later, the service manager who I had just spoken with, drove up in his car and offered me a ride home. I was very impressed by his courtesy and going above and beyond for his customer.

HondaDNA128

Dec 3, 2013

Brought my car for the annual State Inspection and Emission. Everything checked out okay (as discussed with me by Calvin and as written in the paperwork), including the battery. Service Date was 11 November 2013.Fast forward to 01 December 2013: Went to a place that's about 10 miles away from home and in a busy commercial district. Parked for about 15 minutes, and by the time we're about to leave......Nothing happened as I started the engine. Only clicking sound, which was a definite sign of the battery totally quitted. Thank goodness for selfless friends and AAA, we were able to get to the auto parts store and purchased a new battery.This event was not a big deal for us mainly because it happened while we're parked properly and not very far away from home. My review would be totally different had this happened while we're on a different state or worse, forced us to get to the shoulder of a busy highway.Called Scott Honda about this and talked to Bill Kanuika who was very positive about hearing me out. Told him that Scott Honda dropped the ball on this, because in the report they gave, the battery was listed as Good, but there was no mention of what the current CCA Rating was so the owner has no idea whether the battery is about to quit on them or not. Add to that a visit of some very cold temperature which goes on for days and it's no arguing that a weak battery doesn't stand a chance.I would still recommend this dealership for its service mainly because of its helpful advisors, but some of the technicians who work on our cars are not earning our money's worth. Management and ownership should take a closer look at their personnel.

Lou Butler

Nov 25, 2013

Excellant. We were turning in a lease and getting a new one. We knew what we wanted and just needed to pick a color. From the time we came in until we left with our new car was 2 hours. Very impressive.

Mike Zeminski

Nov 12, 2013

Rob was a big help down the stretch. On his day off we talked several times about my trade and the van I wanted to purchase. Communciations were by phone, text and email. I really appricate Rob's hard work on this deal. Another reason why I will be back in the years to come to Scott Honda! This is our 4th car from Scott in the last 9 years.

Abraham Verghese

Oct 29, 2013

Poor choice of vehicles, unwillingness to negotiate, high priced, poor service. I was in a hurry, that is the only reason I came there. Will not come back.

Harry Bergandino

Oct 28, 2013

I've purchased 3 Honda's at Scott Honda and I've purchased 2 directly from Ed. My son was in an accident with his first Honda and when we needed to replace it, Ed was the first person I called. He is knowledgeable about the Honda product, helpful in matching the right car with what our needs were. I came back to Scott Honda for these reasons and will continue to do so in the future. Ed is an asset to your business.

Sharon Taylor

Oct 25, 2013

Sharon was phenomenal. She was extremely helping and patient with my anxiety. My previous car's transmission blew out unexpectedly and I was stressed. Sharon and the Honda staff were great in helping me!!! THANK YOU!

Tom Colwell

Oct 24, 2013

Great hassle-free experience. ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !

Vince Stancato

Oct 23, 2013

Steve and I had met previously and decided upon the vehichle that was best suited for me. When I got there to make the final purchase all the paper work was ready to go and everything went smoothly. Steve was fantastic to work with. He has a great personality and is freindly. The only thing I need now is a seminar to teach me all the gadgets that come with the new cars. Thanks to Steve and Scott Honda for an enjoyable experience.

Domenic Urbani

Oct 14, 2013

I encountered a friendly and courteous staff. My overall experience with purchasing a pre-owned vehicle was very positive.

Ed Boeggeman

Oct 7, 2013

I went to Scott Honda on August 30th to meet with Ed Pollock about buying an Accord V6 Touring. Since there was only one on the lot (in a color which did not appeal to me), we discussed securing one through another dealer or waiting for a 2014. He checked the manufacturing schedule and said a Basque Red V6 Touring was scheduled to be built in mid-September with an expected delivery date toward the end of September. I signed the sales agreement, he kept me apprised in the interim, and we picked the car up on September 30th. Ed was very informative and a true gentleman.

Terry Doss

Sep 30, 2013

Our family recently moved to PA and was in need of a reliable vehicle. I was recommended by my mother-in-law to go to Scott Honda. We easily found a vehicle that met our needs thanks to Michele and the helpful staff there. My experience was great and I would recommend anyone to purchase a vehicle from Scott Honda.

Renee Cahill

Sep 27, 2013

Patrick was great to work with. We never felt pressured. He was attentive to all of our questions and was patient during our days making a decision. When we picked up the car, it was not detailed as well as we would expect. The seats were not vacuumed well and several dings were not touched up. This resulted in trying to schedule a return trip to have the detailing corrected.

Karen Chizeck

Sep 26, 2013

We were given excellent service by all...........................

Harold Yeldell

Sep 25, 2013

Very good service. I called ahead and told them what car I wanted. They had it ready, cleaned, and fueled when I arrived. The entire experience took about 50 minutes to complete.

Deanna McCool

Sep 24, 2013

She was very nice and detailed.........................

pat hearn

Sep 23, 2013

Greg keeps us coming back. Give him a raise immediately.

james rich

Sep 20, 2013

For once, buying a car was a pleasure. Your internet response and the follow-up service were first rate. I would come back again without hesitation.

Bridgits

Sep 19, 2013

We came in to look at pilots not intending to buy yet and we walked away with a car and what we felt was a good deal. Todd was excellent. No pressure and very pleasant to deal with. We're long time customers and we were once again happy with our experience with Scott Honda.

Bruce Boettner

Sep 18, 2013

Larry is the best sales person I have ever dealt with when buying a new car. Very professional and knowledge about the Honda products.

Priyadarshini Nandagopal

Sep 17, 2013

Rob was really helpful in choosing the car based on my requirement. He his customer friendly. My overall experiance with Scott Honda is good. I do recommend Scott Honda service to my friends and family.

Joseph Klink

Sep 13, 2013

Great experience purchasing a new 2013 Honda Accord.

Sommer Kelly

Sep 12, 2013

Sharon and Tom (in finance) couldn't have been more helpful. It was such an easy experience. We are on our second car from Scott and will continue to buy from your dealership as well as refer people.

Joe Lebano

Sep 10, 2013

Our transaction was smooth and satisfactory. None of the stereotypical dealer games were played. Would definitely recommend to family & friends.

Beth KNOWLTON

Sep 6, 2013

Keith helped my daughter lease her first car. He sold us our crv 4 years ago and we were very happy and steered our daughter towards working with Keith!

Laura Walker

Sep 5, 2013

I went twice to the dealership, once to test drive and once to purchase my vehicle. I was happy with all the people I dealt with at the dealership (sales person and finance). I would definitely recommend Scott Honda.

Kathleen Griffith

Sep 3, 2013

Steve was extremely helpful, knowledgeable and patient. He is truly an attribute to Scott Honda.

Francis Wills

Aug 29, 2013

George was a real pleasure to deal with - and we had the added benefit of supporting a fellow Temple alum!

Christine Silenzi

Aug 27, 2013

Very good experience. Steve really tried to get me the best deal.

Cmicgo

Aug 25, 2013

We went to Scoot Honda Select to buy our grand daughter a car for college. We were greeted by an exceptionally friendly and professional salesman, Lino Santiago. He asked us what we were looking for and showed us several cars in our price range. He was most accommodating and even printed out the carfaxes as our main concern was quality and safety. We found the perfect used Honda Accord and was just so impressed how Lino knew all the specifics. The whole experience was so positive even to the financial transaction, virtually flawless. The whole Honda team treated us with respect and just made us feel like we were old friends. We certainly will recommend this dealership to our friends and family.

Gary Scott

Aug 23, 2013

It was first rate in every way. I am delighted to have bought my car at Scott Honda.

John Lafferty

Aug 22, 2013

We were met immediately by your sales personnel to answer any questions about a BMW that was advertised on your web site. We test drove the BMW and the vehicle was smoking badly. We looked at an Acura that we decide to purchase. We also noticed a Accord that was exactly the same vehicle my wife had to give up when my disability inflicted me. We had to lower our monthly spending to cover my medical costs. We decided to trade in our 2008 Civic that we had paid off. We were able to come to a deal with Scott Honda and Scott was able to find us financial funding for the Accord even though we have taken a major credit downfall due to my medical needs of the past. It was not a great deal but one that would work for us during our credit recovery. Keith Perkins was a great help during this process and was very accommodating to our every need during our negotiations with Scott Honda. Thank you Keith. Great guy!!!! A+++ Rating from the Lafferty's

Danielle Modzelewski

Aug 20, 2013

We had met with Steve a few years ago when we were looking to buy a CRV. We enjoyed dealing with Steve as he was not pushy. So, when we recently decided to purchase a new CRV, we asked for Steve. We are so glad that he was there on Saturday because he was a pleasure to deal with and we would definitely come back to see him again and recommend him.

Vicki Bobeck

Aug 16, 2013

Marius Krawiec & Bernie Hughes..............................

Thomas Karl

Aug 15, 2013

It was great and easy. Thanks.........................

Kathleen Clinton

Aug 13, 2013

It was a great experience. From the moment I walked into the showroom, I felt very welcome. I had some idea of what I was looking for and I left with the confidence that I had made the right choice. Sharon was very knowedgeable about the car and was able to answer all my concerns about the car. I was under no pressure to buy, but I knew I was making the right decision. When I picked up my car and dealt with Steve Seiler. I love my new Honda.

Lucas Fiore

Aug 9, 2013

Larry was a very pleasant and easy person to deal with. He was very accommodating. I did not get the best overall deal however until I got another dealer involved. Larry came through and matched their deal and also was able to get me the car of choice which the other dealer could not do.He was not obtrusive in any manner and came through with the best deal.Luke Fiore

James Lewis

Aug 8, 2013

We began the search for a car at multiple dealerships, ranging from BMW to Acura to Honda. When we were presented with Mr. Dan Lipchock, we knew the car we were going to buy was at Scott Honda. We appreciate Dan's efforts and his knowledge of cars greatly and look forward to seeing him excel at Scott Honda.

Mary Ann Rossi

Aug 6, 2013

Prompt service; cheerful salesperson. Great car...............

Shannon Sherwood

Aug 2, 2013

I did not plan to buy a car when I came in for my oil change, but Matt Anderson answered a few of my questions and I realized I was ready to buy!

Sharon Ethridge

Aug 1, 2013

The salesman (Steve) listened to my needs and crafted a purchase plan I was comfortable with. I would certainly recommend Steve ans Scott Honda to all of my friends:-)

Matthew Heintz

Jul 30, 2013

I came to Scott Honda because I was informed of their great service. I received that and I'm very happy with my purchase. A big thanks to Mike for getting everything done for me.

Kathleen Gebhart

Jul 25, 2013

Steve was an excellent saleman, not pushy, but seemed to know what I wanted. Very pleasant and personable.

Michael Falco

Jul 23, 2013

It was great. I got great service and a fair deal.....................................

Honda Hank

Jul 20, 2013

I swear most of these glowing reviews are written by the Scott Honda Employees themselves. Look at the similar patterns of the texts of these shill reviews. Every two days, another similarly worded Glowing review of their Delightful sales staff. (They have a person that focuses on internet advertising, perhaps this is one of her primary job responsibilities) Hint: when your shilling, be a little more creative instead of just reusing the same adjectives and phrases to describe the Swell Sales Staff. "Ish was wonderful, low pressure and a pleasure and very knowledgeable" Blah, Blah. Same pattern Keith was pleasurable, Bob was knowledgeable, etc. Give me a break. I bought a 2 year old used Accord from them and after about a year had the transmission go bad. It would buck and jerk down the road like you were in a rodeo. Dropped it off for them to diagnose and after a day in which they said they drove it a few times, they said there was nothing wrong that they could see and gave it back to me. Total denial of the problem. Finally got Honda America to pay for half the transmission rebuild that it definitely needed, no thanks to Scott. Another time they did a PA State inspection and put my lug nuts back on way too tight (probably with an air wrench set to "high". One of the studs was totally stripped out by their tech cross threading and air wrenching the threads away. Of course they denied this but they were the only ones who had worked on the car prior to the wheel stud being discovered stripped. I start them by hand and then use a torque wrench to carefully tighten them to 80 ft-lbs so it wasn't me. Anyway they would not be responsible for replacing the stud and lug nut they destroyed, saying someone else must have done it. Reason I know that's not true is because I was standing there talking with the technician at another shop as he was taking off my wheels to rotate them. When he took off one of the lug nuts he turned to me and said "hey, look at this". It was completely stripped, both lug and stud. And this was right after Scott Honda had "serviced" my car. When presented with facts they don't want to hear, they simply ignore them and you. Also their prices seem to be about $1000 higher than similar cars available elsewhere at other Honda Dealers. Shop around and you will see for yourself. They remodeled and put an addition on to their building a few years back so they do have a modern state of the art facility, but in the final analysis they are interested in extracting as much cash as possible from you while denying the existence of any problems that they would have to pay for. I know at least five people personally who have had similar negative experiences dealing with Scott Honda of West Chester. Run in the other direction! Buy your car anywhere else and you will save money and hassle. You will thank me later.

Ismael Ramos Jr

Jul 18, 2013

ISMAEL WAS VERY FRIENDLY & DETAILED. DID NOT PRESSURE US; WHICH WE LIKE. WE WOULD RECOMMEND HIM.

Lesya Collins

Jul 16, 2013

Outstanding. Happy with our purchase...........................

Powell Robin

Jul 12, 2013

Very pleased w/the simplified process of purchasing vehicle. From the time we inquired online, to the phone call the same day from Lino to let us know of the cars we were looking at what was available, to the friendliness he showed and that your dealership was willing to hold the car till our insurance funds came in.

Michele Riotto

Jul 9, 2013

Very enjoyable, low pressure sale. Keith was a pleasure and very knowledgeable! Thanks!

Nigel Lawson

Jul 4, 2013

Michael was easy to talk to and very knowledgeable about the cars we were interested in. He was very patient in allowing us to test drive four models before we decided on the car we bought.

Gwendolyn Burruss

Jul 2, 2013

Excellent service & Eric was very knowledgeable and helpful

Keith Cline

Jun 28, 2013

2nd car I've purchased from Scott Honda - you guys do a great job and happy to be a returning customer. Allan was a pleasure. He was very informative and helpful.

Sid N

Jun 27, 2013

Dan was patient in helping us choose the car we wanted. He also worked with us to get the price we were comfortable with. We have bought a previous car here and would come back again.

Mimi Bersheim

Jun 25, 2013

Absolutely great! Ish is the best salesperson that I have ever dealt with. He is personable, not too pushy and very knowledgeable. I am very glad that I came to Scott to make my purchase.

Jennifer Redding

Jun 21, 2013

Staff was very friendly and helpful. Made the process of buying a car very easy.

April

Jun 20, 2013

I just wanted to tell someone how awesome your service employee is. I think her name is Liz. She facilitated me dropping my car off and getting me a loaner so I didn't have to wait here all day. I was told this on the phone. The receptionist said there were no loaner cars available. Liz spoke with me and the service guy and they were able to get me out of here. I am 9 months pregnant and was not looking forward to sitting in one place for most of the afternoon. When I came to pick-up my car today she was there smiling and friendly again. I am writing this from your waiting room because she offered to have my car washed because the piece that had broken loose and caused my trip here in the first place got some glue on the top of the car. I have had a wonderful experience here at Scott from buying the car in April to now with this minor repair that I needed. I will definitely recommend Scott Honda to everyone I know. Great companies are made up of great employees and Liz is a prime example....... I hope I have the right name, I have severe pregnancy brain so please forgive me if I have mistaken. Sincerely, April Wolfe

Nikhil Ramesh

Jun 17, 2013

My friends and I have interacted with numerous car salesmen and we all felt dealing with Scott Honda was our worst experience. To begin with they seemed absolutely disinterested in familiarizing us with the car. Secondly we got a feeling that they wanted to get done with us as early as possible. Agreed that we could not reach to a price that would please us both (even though we weren't unreasonable) , there could have been a polite way of conveying the same rather than quoting " WE ARE DONE HERE" and close the file. It was absolutely rude of Scott Honda to behave the way they did and we would NEVER recommend anyone we know to approach them on a car sale. NEVER APPROACH MR.ERIC BAUSMAN!!

nikhilrocks85

Jun 16, 2013

My friends and I have interacted with numerous car salesmen and we all felt dealing with Scott Honda was our worst experience. To begin with they seemed absolutely disinterested in familiarizing us with the car. Secondly we got a feeling that they wanted to get done with us as early as possible.Agreed that we could not reach to a price that would please us both (even though we weren't unreasonable) , there could have been a polite way of conveying the same rather than quoting " WE ARE DONE HERE" and close the file.It was absolutely rude of Scott Honda to behave the way they did and we would NEVER recommend anyone we know to approach them on a car sale.

Steelpenny

Jun 11, 2013

We went to the dealership to look at new cars, in particular the Honda CR-V SUV. We were met in a friendly way by a new salesperson, Matthew Anderson. Our first visit was just to look at the CR-V and possibly the Pilot. About three weeks later, we made an appoint to test drive the CR-V. Sufficient time was given for each of us to drive the vehicle. Our questions were answered and when Matthew did not know the answer, he told us and got back to us when he did have the answer. We decided to go ahead with the purchase during our second visit to the dealership. Price negotiations can always be difficult, however, there was good interaction and an acceptable price was determined. Information regarding financing and trade in value was made available in an understandable way. Overall the process was pleasant and we were satisfied. There has been follow up with Matthew since we took position of the vehicle. Some equipment was included with the purchase that had to be ordered and will be installed at a later date. We dealt with this agency in 1998 when we helped our daughter purchase a Civic. Both experiences were positive. (Oh and by the way, the Civic is still in operation serving our daughter's needs, and now her family's needs.)I have not commented on "quality of work" since this was a new vehicle purchase and no service work has been done to date. Customer service rating is only based upon the sales process, not service on the vehicle provided by the dealership after purchase.

Matthew Kilroy

Jun 6, 2013

Felt like Sharon was forthright in explaining costs and features. After making decision to purchase, experience was pleasant, comfortable and expeditious.

fnc119

May 24, 2013

I have used this dealership for the past four years and have recommended the Salesman, Bernie Hughes and the Service Reps to numerous family members and friends. My wife and I have bought two cars from Scott, my daughter and her husband have bought three and my son and his wife one. Four of my friends have also bought cars there. Each person we have sent there bought their cars on the first visit. Each time we have gotten the best price available and the car was delivered shortly after making our decision. The Service Department (Ed, Mark, Brian & Bill) has been excellant with very reasonable pricing. By far and away Scott Honda is the best dealership I have ever dealt with!

ChrisLarsen

May 3, 2013

Lino Santiago demonstrates the best kind of customer relationship care. We had worked with Lino several years ago to buy a used car for my son at college, and more recently had mentioned that we were looking again for a good deal in another used car after the first "expired". He called us immediately when a likely car came onto the Scott lot, and it was a great pick. Unfortunately, our son wasn't able to buy that one. We decided to give our son one of our own cars (a 9-year-old Accord), and chose to work with Lino to buy ourselves a brand new 2013 Honda Accord. Throughout the process, Lino provided clear and comprehensive information, did not pressure us in any way, and helped us understand the new technology. He ushered the paperwork smoothly and we had what we wanted within 24 hours of walking into the showroom with the intention of getting a new car. We've recommended Lino and Scott Honda to a number of friends and neighbors.

TSuchanick

May 3, 2013

My wife & I visited Scott Honda to purchase a new minivan, and John helped guide us through the process. He casually showed us the amenities of the Odyssey without being the least bit pushy. When we informed him we still needed to see the Sienna for comparison purposes, John noted a few differences between the two cars (in a very polished manner). He was exactly right...which is why we came back to purchase the Odyssey. John was friendly, informative and very professional. Overall, we had a great experience not only with John, but with the whole Scott Honda staff.

beckyaloha

Apr 22, 2013

My Mom took her car to Scott Honda for warranty work on the A/C. First of all, the car was returned and the A/C was NOT repaired. Lastly, an item was stolen from the car. My daughter had left her little purse in the back seat and when the car was pick-ed up the purse was gone. The Service Manager was notified and nothing was done. AWEFUL!!!!!!!

RobertGrawl

Apr 16, 2013

John was great. He knew exactly what we wanted and made it very easy and affordable. Paula made the paperwork signing session quick and painless.

Phillyfays

Mar 6, 2013

This was the most pleasant car buying experience we have ever had. We felt we got a fair deal for our trade-in and on the price of the car. Keith was very helpful and friendly. We would definitely recommend Scott Honda.

kwkram

Jan 22, 2013

This is the second Honda I have purchased from John Guth at Scott. My third from the dealership. John is personable knowledgeable and professional. He goes the extra "mile". The transactions were smooth and seamless. Both time with John, I drove away with my purchase within an few hours of arrival at the dealership.

element guy

Dec 8, 2012

Very, very bad experience. From my last four visits, I returned the car back to the dealership thee times because of bad workmanship (repair).

yelesin

Dec 8, 2012

Very, very bad experience.From my last four visits, I returned the car back to the dealership thee times because of bad workmanship.The first time, after oil change they left some oil dripping on the exhaust pipe. They created fire hazard.The second time, the worked on ball joints (front wheels) and install them wrong. The service guy admitted their mistake only after I showed him a page from Honda's repair manual. About last visit. They lost my appointment and the car had to spend the whole weekend at the dealership before they were able to look at it. Secondly, they told me that everything is fine even I expressed concerns about steering and rear axle, and they put a state inspection sticker. Few days later I noticed that bottom of the car is covered with grease coming from the rear axle. I brought the car back to the dealership. They couldnt explain why they did not repair the rear axle and released the car with a potential mechanical failure on the road. Only explanation I got we always try to minimize financial impact of the repair to you. Dah!!!! Also they agreed to fix the steering. The technical advised offered to change the whole assembly. I had to tell him which parts to replace and the Honda's part numbers (he did not know). After my argument with the adviser, the cost of repair (labor and parts) of the steering went from $460 (his way) to $170 (my way). Of course, the dealer did not have parts in stock and the car spent an extra day at the dealership waiting for the parts. Finally, they fix the car. At the end, another technical adviser admitted that they screw up the repair but denied to give me a discount for the hassle.The result. Totally, the car spent 6 days at dealership (lost appointment and no parts). They charge me $1291. I got: oil change, state inspection, and few replaced parts ($250 total). One of the parts they replaced was a ball joint ($197), on which they worked before. Fair? Absolutely not!

Mile556

Nov 28, 2012

Great experience. Love quality of customer service. Very fair.

TCerebus

Oct 27, 2012

Couldn't ask for more. Easy to make an appointment with. Service was fast, good quality work, and good price. Much better then the Acura dealership where I purchased my car.

jcarey05

Oct 11, 2012

My wife and I came in and immediately were greeted with a smile. The sales manager we dealt with, Josh Carey, was amazing! He is obviously a professional who takes pride in his job and cares greatly for each one of his customers. My wife and I found the 2010 Accord we wanted to purchase. We spoke with Josh and told him the monthly payment we would be comfortable paying. He assured us that we would soon be driving our new car home! The used car manager, Michael Todak, came to Josh's desk to meet us. We spoke to Mike and Josh about our families, sports and of course our new car! Even though our car was spotless inside and out both Josh and Mike wanted to make sure everything was perfect so our car was sent to the detail department for a quick detail. My wife and I grabbed some coffee and had a seat in the customer lounge while we waited. Josh soon came and told us our car was ready. Our new car is awesome! I will strongly recommend Josh and Mike at Scott Honda to all of my family, friends and coworkers.

Daisy30

Sep 12, 2012

The Experience we had with This Dealer was ok. We took our vehicle for Service and while it was there they DAMAGED it. It took them a couple of Days after the accident to FINALY after giving us the rong around to cut us a check so We can take it to a shop of our choice.

gallagher

Sep 10, 2012

We cant say enough good things about our experience with Scott Honda. After looking at the certified used on-line selection, we narrowed our search down and discussed purchase price and trade-in values before even visiting the showroom. Arriving on site we were greeted by name and without delay able to see the exact vehicles we were interested in. It was raining pretty hard that day but Scott Honda had an indoor show room that they cycled cars through for us. Really remarkable service by Mongi Borni and manager Mike Todak. With Market Based pricing, Kelley Blue Book values, CARFAX service history, and Honda Certified Used backing, we were in a friendly, low pressure, customer service oriented environment where the Scott Honda staff went out of their way to provide us with information to help us work through the vehicle selection and purchase decision process. Once we made a decision, Rob Hanigan in the finance department was equally customer focused, providing information without the high pressure sales pitches or unnecessary time delays. We love the vehicle and look back on the experience with admiration for the way the Scott Honda team treated us throughout the entire process. Not only would I recommend Scott Honda to our friends and family, I plan on returning as soon as we are ready to change out our other Honda.

thump72

Jul 31, 2012

I have owner 5 Honda Pilots in the last 12 years; I have enjoyed the truck so much that I have converted many of my friends and co-workers to Honda. That said I continue to have nothing but bad experiences with the local Honda dealer Scott Honda of West Chester PA, with each visit for routine maintenance or the occasional repair I have become more and more turned off to Honda. The final straw was this evening when I tried to have my 2011 Honda Pilot repaired due to a software issue with my sunroof, I was told that the earliest appointment was almost a week away and to force the sunroof closed. Since I don't want to destroy my truck I forced my sunroof closed and schedule the repair, I was told that the repair will take several hours although I do not believe that this is the case. I was told that I would have to wait with my truck since the dealer does not provide loaner cars, even though there is a Hertz shop in the repair bays. The dealer shuttle would not take me to work due to the distance. I previously owned a used Thunderbird that was not under manufactures warranty and every time I ever had the dealer work on this car I was supplied with a loaner car or transported to where I needed to be, I am amazed that I can't get similar customer service for a Honda car that was purchased new with Honda extended care.As I have stated this is not the first time I have run into the dealerships poor customer service. I decided to call Honda Motors just to inform them of my bad experience and they informed me that they do not have any guidelines when dealing with their independently owner Dealerships and to just take the car somewhere else. I am sickened to have a company in today's world have so little concern for their customers. I now know for a fact that I will never buy another Honda car, even though I have enjoyed them very much. I cannot continue to support a company that does not care for their customers.

bcarothers

Jul 27, 2012

I could not be more pleased with the experience at Scott Honda. My daughter bought a preowned from Scott Select. The sales process,( we are from the Baltimore area) was very easy. Our salesman, Ed Polock, was honest, knowledgeable, he even went out to the car and described the overall condition of the interior because we were so far away. When we got there, his assessment was very accurate. I have never bought a vehicle so quickly in my life. We were out the door in less than an hour and a half start to finish. We drove 1 hour 45 minutes to deal with Scott Honda and I will be back.

AnneSCD

Jun 14, 2012

Although I have not yet used the service department, every other experience at Scott has been excellent. I was warmly welcomed by two different receptionists, my new car purchase process and the overview of all facilities and services with Azad far exceeded my expectations. I couldn't have asked for a more positive or helpful interaction with a sales representative. Tomas reviewed the myriad details of pricing, financing, trade in and titling thoroughly and carefully, with a customer-focused attention to detail. Just a week after purchase, I have already received an explanatory email from the service department, and coupons for my first service appointment. When I later talked to my insurance agent about updating my policy to cover the new car, they spoke so highly of Scott Honda's services, that I was able to minimize my costs with State Farm. 5s all around! Thank you.

Dejavusalon

May 21, 2012

It is always a great experience at Scott Honda. Eveyone one is friendly, great customer service. Most of all the price is always right they make it enjoyable to buy a car! Thank you to all at Scott Honda

nlp1813

May 7, 2012

Excellent attentive service. Blaine Stoner answered my internet inquiry quickly, professionally, and in a manner that made one feel that here was an agency that was more than just a pretty facade with bragging rights. He engendered confidence in his product and the agency he was representing. Knowledgable and friendly, an unbeatlable combination. The type of person and establishment you're happy to recommend; and people thank you for the recommendation.

4444alex

Mar 31, 2012

thank you, for my experience with you.I got a nice car .

bluehorseshoe

Mar 25, 2012

My 2010 Accord Coupe required 6 visits to address a problem with the gas tank lid. The release underneath the drivers seat did not pop the lid high enough to use your finger to open it - it required running a credit card along the edges to pry it open. In the winter time it would stick and not open at all. I don't have to explain to people the challenge of not being able to put gas in your car, kind of basic. It befuddles the mind as to why the service team did not see this as a source of anxiety driving the car. The response I would here the most when bringing it for repair was "we'll take a look at it". I think it would give a customer more confidence to hear something like "we'll fix it". I can say this because of the number of times it took (6) before their technicians realized it was just a spring. In addition to the above issue, this vehicle, an accord coupe was rated to get better than 21mpg. It got about 14-15mpg. The discussions I had with the service department are too lengthy to list here, but one of the highlights was an insult. I was asked whether I "knew how to do the calculation" and "did I know Ethanol is used now", and when winter time comes, the percentage of Ethanol goes up. I had done the calculation over the summer! Kind of a coincidence that after the last visit to get the gas tank lid fixed, the vehicle started getting the appropriate mileage for its rating. Honda corporate didn't express any real concern over the above issues either. If I wanted SUV mileage, I would buy one. If I wanted a car that constantly required bringing it in for service, I would have kept my trade in. Why no accountability for the poor performance of a new vehicle?After driving the vehicle for nearly 2 years, I tried to work with their sales people to get out of the lease, but I was "not allowed". I'm actually glad things turned out like they did, I just traded in both my Hondas in for Toyotas. They have some great deals going on right now.

jm743215

Feb 22, 2012

I would highly recommend this dealer! Noel was awesome throughout the entire process and he worked to get me an incredible value on a Certified Preowned Pilot. I got a ton of bang for my buck and a got a great SUV all while staying under my budget. They also gave me great value for my trade-in. Overall a 10 out of 10.

janetb72

Feb 11, 2012

I had a total loss accident with my 2009 Honda Civic that I had purchased from Scott Honda in 2010. I called them about getting another vehicle and Blaine went above and beyond to get me in another car asap. He spoke with my insurance company and Honda Finance to make this happen quickly. I am happy with my new 2012 Civic and appreciate all the work Blaine did to get me in it. Blaine even called me a few days later to see how I like the vehicle and offered for me to come in if I had any questions or needed more explanation on how certain features work. I would definitely recommend Scott Honda to others.

ekc

Feb 2, 2012

This is the third Honda I have bought from Scott Honda and have dealt with Jayne Moulder each time. She has been an outstanding sales person, friendly, professional and a peasure to deal with. I would highly recommend Jayne to any person considering purchasing a Honda in the Philadelphia area.

kg238290

Jan 20, 2012

This was my second time buying a car from Scott. I had a great experience with Jeff the first time and used him again while buying my second Honda. Jeff's outgoing and friendly personality made the process of buying such a significant purchase easy. His willingness to find out exactly what I was looking for and going above and beyond to make sure I was satisfied, left me leaving the dealership very pleased. In addition, Tom was equally as pleasant to work with during the financial process. I appreciated his patience and knowledge to go over all the necessary facets and insurance options. I would highly recommend working with Jeff when buying your next car from Scott. You'll find his knowledge about the products he is selling to be very well suited for any consumer. As a teacher, I would also recommend not leaving the dealership without a Scott Honda pen. Not only do they write well, they also have many original color combinations!

momcapp2

Jan 19, 2012

I rate this dealership a 1 for my experience. I brought my 2011 Honda Coupe in for an oil change and inspection stickers. Waited for 3 hours without a word from anyone. When I walked into the service area I saw my car sitting there.I had to find someome to answer my question as to whether my car was ready. It had been ready for 1 hour. As I read my service invoice it stated that the car that had been serviced was our 2011 Civic. Which meant my stickers were null and void. My call to Don Chandler was not returned until 5:00 pm the next day. At this point I was traveling through Massachusetts. He assured me he would get to the bottom of the problem, two weeks later I received a call that indeed I was right and that I would have to bring my car back for the proper stickers. I made the appt. and when I arrived at the dealership they stated that they did not have my name on the apt.roster. I then made an appt. for my car and my daughters 2011 Civic. She needed new windshield wipers and an oil change. 2 hours later we were still waiting, once again when we walked into the service area to check we saw our cars sitting there. The service tech stated that the Civic needed 2 new tires, front brakes and a wheel alignment. The car is one year old. I took it to a reputable mechanic who said it did not need brakes and the tires only needed to be rotated. Two days later my daughter brought the car in for the windshield wipers (unaccompanied by me)and the tech told her she needed a new fuel tank because the fuel tank could have a hole in it. After a hysterical phone call to me, I called Doug Parisano who said it wasn't he who told her that, but that it was a recall on the car. Why then wasn't this adddressed 2 days earlier when she was having the oil changed?? Calls to the service manager have gone unanswered. P.S. We bought all 3 of our Hondas at Conicelli Honda,they went above and beyond to get our business.It's too bad for Scott because we bought 2 cars in the same day last year.

carebear

Jan 7, 2012

December 3, 2011 I went to Scott Select to check out an Elantra I saw on cars.com. I test drove the car and talked to a salesman about financing. I really liked the car it was exactly how it looked on line I liked how it handled the features inside and outside. The salesman was very helpful and answered all and any of my questions. I also liked the fact he went with me during my test drive because I don't live in that area so I didn't know my way around. I liked that it didn't take very long to check out the car do paperwork and prep the vehicle. I would definitely go back there to buy another vehicle or refer anyone to them.

ggurev

Dec 17, 2011

I would not lease a car from any other dealer because of how good a customer experience they deliver. This is a dealer that consistently outperforms my expectation is sales, service and integrity. For example, when turned in my 2009 Pilot lease for a 2012 Pilot lease last week I inquired about the wiring harness for towing and roof rack which are not standard in the LX trim level. They said, no problem, we will put a new harness on versus transferring from the old vehicle and we will put the bars on also. No haggling, only had to ask once and it did not change the lease price. Bottom line, I am getting a brand new vehicle for $20/mo less than I was paying for my 2009 Pilot. Nice.Also, my new lease was a bit tricky because my 2009 Pilot was registered in my name in Pennsylvania and my new Pilot was leased in my companys name in Delaware. Noel, my sales consultant, has his finance person come in 8p the day before I was picking up the vehicle to make sure everything was 100% so I could show up the next morning, sign, and drive off in less than 40 minutes!The real show stealer is the service department. My service manager is Ed and he is fantastic. Let me provide an example. A couple of times I was going to wait for service and then changed my mind when I dropped off the car. Without hesitating, Ed offers to pay for an Enterprise rental for the day so I can be on my way. People ask, why would you pay for dealer service when you could take it to a local garage and pay a little less? I reply because I cant afford not to take it to Scott Honda. Ed always has the work completed on or before the promised time. I can drop off the car and be on my way in under 10 minutes and never ever have to wait. When I get the car back, it is always washed and cleaner than when I brought it in. I dont think my service experience is unique as I believe Scott Honda has the right culture and processes to make my experience reproducible for all their customers.

VCATRAMBONE1

Dec 15, 2011

Please see the following reasons as to why I have rated Scott Honda in my opinion so poorly.First and foremost I want to state that the sales rep. that I deal with at Scott Honda is Noel Montesano. I had always dealt with Doug Hopkins prior to Noel and Noel has always treated me,my wife and my daughter with the utmost best service regarding purchasing of Honda vehicles. Noel has always gone out of his way to serve us and this is the reason I come to Scott Honda to make a purchase,I do not prefer to have my vehicles serviced at Scott due to my past experiances with the sevice department. I have since taken my vehicles to other Honda dealers.Please see my letter below which indicates my issue with your service department dating back to December 2008. I am only mentioning this letter because you state that you wanted a reason for the rating shown above.I do not expesct a response since I never received one in three years. I did however receive a response from American Honda Customer Service Co. Inc. on March 19th 2009. They stated that they would contact Scott Honda. I never heard anything after that letter.ThanksVince Catrambone1113 Ashbridge RoadScott HondaWest Chester Pa.Re:SERVICE INVOICES # 759264 12/26/09 and #760704--1/9/09Attention: Service ManagerOn 12/26/08 I brought my Honda Accord in for service to determine why a malfunction light was coming on and off. Your service advisor (Fred Alvisi) stated to me that I needed a software update. I agreed to have this update performed and waited for the completion of service. After I left your shop I drove the car for about a week or so but it still ran a little unusual with occasional vibration when shifting etc.Accordingly, I decided to return to Scott Honda on 1/9/09 to have this issue looked at and I also requested a 67,500 mile interval service done. The service was done however your service technician could not duplicate the issue of vibration etc. I remained concerned about this however for the next few days the vehicle seemed to run OK until 1/15/09 returning from a trip my malfunction light came back on and the car started to react like I incurred a fuel problem. It was bucking and idling very rough. Since I was too far away from Scott Honda and in the state of Georgia, I had to locate a Honda dealer in Brunswick where I had the service dept. check out my car.They stated to me that they were very familiar with the problem and that I needed three prior software updates which were apparently overlooked by Scott when Scott updated on 12/26/09. I agreed to have the three updates performed. I am concerned about the original diagnosis by Scott and would like to know if this is really what happened as far as overlooking the updates that were performed in Georgia. The Honda dealership in Georgia provided me with copies and service bulletins to support the required updates. It was not a pleasant experience breaking down so far away from home and incurring additional expenses with lodging and meals as a result of this delay. I have always been pleased with the service and would like to continue to experience the treatment and courtesy offered by Scott Honda. I have always regarded Scott Honda as a excellent organization. I would however like to clear up this matter so I can feel comfortable that something like this is not likely to happen again. Sincerely, Vince Catrambone1113 Ashbridge RoadWest Chester Pa 19380610 436 9976

Thebrowns610

Aug 14, 2011

I went to this dealership because it was recommended by a friend who has success buying a civic. I really wanted to buy a new honda, and found one I liked. There was supposedly only one on the lot from the truck that day and the next one was not coming for 4 weeks and if i did not purchase it right there I would have to wait. When I tried negotiating the price Mr. Bausman was not willing to work with me in any way, shape, or form. He was truly pressuring me to purchase this car. I also had asked to see what was in the used stock and was shown a ford and a mazda, and was not offered to see any other car. He even worked at a different computer than the one on his desk and came back with answers, so he was not working in front of me. I did not feel comfortable, I felt rushed and stressed and I decided I was unwilling to make my investment with such a conniving person.

jag2

May 31, 2011

Good service. Doug and Don worked to resolve a problem I had with my 2010 civic coupe. Originally repairs were not going to be covered under warranty. Don contacted Honda and was able to get my repairs covered. I appreciate the effort made to make a customer happy.

daskube

May 1, 2011

Friendly, nice sales people. it was a long process, however, the end result was a new van. fair deal and looking forward to see how service rates. followup emails and calls to see we were satisfied. will use dealership again and will make recommendations also.

webdevsheriff

Apr 18, 2011

After searching far and wide for a very specific make/model/color of vehicle, I located what I wanted at Scott Honda in West Chester, PA. I contacted the dealer through their website's internet chat and communicated with salesman Sean Larry. He promptly answered all of the questions I had and set up an appointment to meet with me the following week. Sean was very flexible, and was willing to stay late if necessary since I was traveling from a few hours away.When I arrived at the dealership, each person I came in contact with was very friendly, and offered their assistance. The vehicle I had traveled to see was exactly as described; in great shape both inside and out. At no point during my visit did I feel I was being pressured into making a decision. Sean was very laid back, and willing to discuss any concerns I had.After I decided to make the deal, Tom Dainora, Scott Honda's Finance Manager, made the paperwork a breeze, and was very knowledgeable about the finance options and details. He was even able to get me a finance rate lower than anywhere I had been previously (a very welcomed surprise). Knowing I was new to the world of car buying, he broke down the terms and made sure I understood what I was signing.I am happy to say that my first experience with buying a car was a very pleasant one thanks to Scott Honda! I was able to meet some great people, support a great business, and get the exact car I had been searching for.

JRiley1349

Apr 13, 2011

Went on a shopping visit for a new CRV to Scott Honda in West Chester. Salesman was friendly and showed is a wide selection. When we talked numbers, I expected the usual back-and forth on price. We had done some research and had memorized some ranges as well as financing. When we got down to the monthly finance amount, the number he quoted seemed higher than my estimates. I asked, "What interest rate are you using here?" The salesman said, "Ahh...it's what ever the best rate that the front desk quotes me." I said, "Please find out." After a brief phone call (probably to no one), he said, "it's 4.9%" My wide-eyed response: "You know, Honda's website and every other dealership is advertising Honda's .9%. The salesman's response: "Really?...huh...(he pokes at his computer screen)... yeah, how about that!" I said, "Rework the numbers" and made my mind up at that moment that this deal was a non-starter no matter what the end price was. The salesman was very knowledgeable about every aspect of Honda and the CRV model - I don't think he was unaware.Seems that Scott Honda assumes that the customer is ignorant and is applying tactics from the home mortgage industry. Had I not questioned the rate, it would have cost me over $2,000 over the life of the car loan. Snookering customers on the finance rate (when it's advertised everywhere) may be legal, but is just plain stupid.

terribletoal

Jan 2, 2011

I had a wonderful experience buying my first car at Scott Honda. Everyone we met at the dealership was so nice and helpful. Our sales person, Noel, answered all of my questions about the 2010 Honda Insight. I was only expecting to come in for a test drive, but all of the staff at Scott Honda were so helpful and knowledgeable, I realized that I could actually purchase my ideal car that very evening. Noel, Tom, and Phil all stayed late to help me work through all of the paper work and helped get me the best deal possible. What really blew me away, though, was as we were about to leave in my new Insight, Tom realized that they may have forgotten to take another discount in consideration for me. Phil made sure he added the discount to all of my paperwork and ended up helping me save even more money on my monthly car payment. By this time, it was already past their normal business hours. I'm still floored at how Noel, Tom, and Phil worked so hard to make sure I was comfortable with my new car and what I paid for it.I love my new Insight, and when it comes time for me to buy a new car, I'll absolutely return to Scott Honda!

mikereedell

Dec 23, 2010

We came into Scott Honda to turn in a leased vehicle. They ran projections on what the cost would be to buyout the lease vs. buy a new car and then made the decision easier for us by purchasing our off-lease vehicle so we wouldn't have to pay over-mileage. Everyone we worked with at the dealership was nice and courteous and we never felt like we were getting taken for a ride unlike like other dealerships I've dealt with.

corleypearse

Dec 20, 2010

I had a previous lease with Scott Honda and worked with Greg to trade in early. He was fantastic - did the background work for me via the phone so I didn't have to waste my time and got me a great deal. As a young female, I'm always wary of car salesmen and hate it when they are pushy or treat me like I'm stupid. Greg was great - he made it clear that he would try to get me a deal, but if it didn't work we could walk away friends. Also, their service department is fantastic. Someone on here wrote a bad review, and while I'm sure there are varying levels of experience I've always had a really easy experience. You can even bring in your laptop and do work (via their wireless) while you wait. I'm always out earlier than I expect, and they have free coffee/tea and a nice area to sit while you wait.

terrifriedman

Sep 6, 2010

I had a very positive experience buying my new 2010 Honda CRV EX from Scott Honda and working with sales person, Sean Larry. Sean met my best price that I received from another Honda dealer and made the entire buying experience easy and pleasant. Sean is very professional,knowledgeable,and customer focused. I recommend asking for him if you want to buy a Honda and work with a great guy!

taraz319

Aug 19, 2010

This was a great experience. We had gone to a different Honda dealer in Wilmington DE and did not have the same pleasant experience. Linda Williams was a great help and made us feel very comfortable the whole time we were buying our new car. There was no pressure to buy at all. This was very nice considering we were just looking. Scott Honda gave us a very reasonable price for our car and it did not take but one time to get this price. This was nice. I cant say enough about Scott Honda and how they handle their customers.

kmitchell627

Aug 10, 2010

I had another wonderful experience at Scott Honda. My sales representative Jayne Moulder was wonderful. She treated me extremely well. Her professionalism is to be commended. Her knowledge of the car and her explanation of how everything worked was terrific! I would not hesistate to recommend Jayne Moulder and Scott Honda to a family member or friend that was looking to buy/lease a new car. Sincerely,Kim Mitchell

Martha Menz

Aug 8, 2010

Linda was friendly, informative, and helpful in my purchase of a new Honda Accord. She far exceeds the professionalism that I have encountered with the service people in the past. I look forward to a better experience with the service department in the future. Linda has reassured me that this is possible!

ericabernice

Aug 3, 2010

I bought a new Honda from Linda Williams yesterday, I could not be happier!I visited the dealership three times before deciding on a purchase. Each time Linda was patient with me, going over both Pre-Owned and New options. Linda treated me with respect and was very friendly and easy to work with. Linda was very courteous in her follow-up, I visited several other dealers and many of the salespeople were a little "stalker-ish". Linda did not make me feel pressured in any way and gave me the best deal available. I will definitely visit Scott for my next Honda, and hope to be able to work with Linda again! I would recommend Linda to anyone who is sick of dealing with other pushy and agressive salespeople...she's great!

kimpatterson

Jul 21, 2010

I bought my first Honda at Scott Honda in 1992 from Linda Williams. I have purchased 4 other Hondas since them....from Linda, the most recent being yesterday. In between Hondas I have tried other brands of cars...Ford, Toyota but always come back to Honda, Scott and Linda!!! Hondas are great cars and Scoot is a great dealer. I am always treated fairly. The staff is friendly and very courteous. Linda is great. I go in to look and she knows exactly what I want in a car...what will suit my needs. Last week i made an appointment with Linda and told her I was interested in the Crosstour. I went in for the appointment and she had the exact car I was already looking at picked out for me. She knew what color, what options I wanted without even telling her!! Linda is an awesome salespeson...great to deal with.....I hope she is still at Scott when I am ready for my next purchase!

Bob Downs

Jul 14, 2010

This is not the first time we have dealt with Scott Honda, nor will it be the last. We have loved all of our Hondas. The cars have all been great, the service is always fast and friendly, and our sales rep, Sharon Taylor is excellent. She gave us the opportunity to look at different vehicles, explained all the features and options, and then allowed us to make the best decision for us without hurrying us or pressuring us.I would recommend both Scott Honda and Sharon to any of my friends.

DWolfe

Jun 11, 2010

I purchased a 2010 CRV EXL on May 22, 2010 and my experience could not have been better! Linda Williams was amazing. She was so nice and professional. There were no games. My visit was 2 hours long and that included the test drive and the deal. I picked up my car on May 26th and Linda had everything ready. It was perfect! Steven Cavallero, the finance manager, was fantastic. Based on his explanations of a few options, I decided to purchase them and I feel confident I made the right decision. He never pressured me. The dealership is new and clean and everyone was friendly and professional. I am a Scott Honda customer from now on (this was my 5th Honda) and highly recommend them!

bjalex

Jun 3, 2010

Cannot say enough good things about Sharon. She was willing to work with me on the phone after spending a good part of the day at another dealership. She met our request for price and came close to our trade-in request. She was very helpful and did a great job going over the car. I have purchase four new cars in my life and no one ever went over them with me. She is great!!

smtrim

Jun 1, 2010

My husband and I have been dealing with Scott Honda for many years. We are on our third vehicle. They are always willing to go the extra mile for us. My husband is very busy and they worked around his schedule to get us in and out quickly and efficiently with no hassle. The Saleswoman, Jayne, and the Sales Manager, Marius, went above and beyond the call of duty...as always. She kept in touch with us constantly, but never with any pressure, making sure that she was available to help in any way. We did so much research on our purchase and NO ONE could beat Scott Honda's offer. My five year-old loved the experience as well. They were so kind to him! He thought he was King...and he was! The children's play area was a safe and very clean enviroment for him to hang out in while we took care of the business at hand. The service area is outstanding! Clean and very efficient! If you do have to wait, it is a pleasant experience. They have an express service feature which I look forward to using. Thank you to all who helped us get the car we wanted at a very affordable price. We will be back again!

fastmystique

Apr 24, 2010

I just recently purchased a used certified 2007 Honda Accord from Linda Williams at Scott Honda of West Chester, PA and want to commend her for an overall terrific buying experience. This was my second vehicle purchased from Linda and I would highly recommend her to anyone looking for a no hassle, low stress, car purchasing experience. Linda is very friendly, professional, and efficient in executing her job responsibilities. Best of all, she will always goes out of her way to accommodate her customer's needs. She is an excellent asset to the Scott Honda dealership and I will continue to refer all of my friends and family to her for any of their future vehicle purchases.

John Villare

Apr 19, 2010

This was our second Honda Accord brought through Scott Honda of West Chester within the last 8 months. Linda was our sale representive for both transaction It was a pleasure to work her. She was very down to earth without feeling the pressure to buy from her.

jcdude70

Apr 15, 2010

Sharon was a fantastic sales rep to deal with and was referred to me by close friends after purchasing a new Honda Fit. I bought my old Honda Civic from Scott Honda in 1998 and have always been familiar with their excellent customer service. And I was convinced I was going to buy another used Honda Civic from them as I was guaranteed not just a repeat of fantastic service but a wonderful and reliable car.

GCizauskas

Apr 12, 2010

Sean was very helpful, curteous, and provided us with great Customer Service from the beginning to the end of our purchase. I would highly recommend Scott Honda and especially Sean Larry as a great salesman to deal with to my friends, co-workers, and family. Sean, Thank you for a very nice experience in our car purchase. You made this past Saturday very easy for both of us, especially for my wife, who hates car shopping.George and Sally Cizauskas

Jrlight

Mar 22, 2010

I recently got my 2010 Honda civic from this dealership and to be honest, it was quite a different experience from other dealerships I've been to before, in a good way. My sales person never asked how much I was looking to pay or price range of a car, but he seemed genuinely interested providing me with information and helping me to decide what type of car I was looking for. He helped me making my decision on a civic lx and never was I pressured into an uncomfortable situation. He was extremely patient teaching me how to program the radio, set the clock, and we even drove around the block to make sure my new car drove like it was suppose to drive. I never had a sales person go out of his way to reassure my choice and will always refer those who are in need to Paul Lee from Scott Honda. Only issue I had with this dealership is that the business office made me wait almost two hours to finalize the deal and they tried to sell me so many things that in a way, cheapen the overall experience.

Kevin C.

Mar 14, 2010

I want to thank Greg DiRocco for one of the most pleasent car buying experiences I've had in over thirty years of car buying. Very professional and curtious to My wife and I. We were able to make a deal in five minutes over the phone. Saw what we wanted in thier inventory on the internet. Called, dealt, filled out Finance application on line. Picked up the car the next afternoon. No hassles, No fuss no muss. He did not waste my time or my day. He made my car buying Experience what it should have been, pleasent. If your serious about buying a honda automobile, give this man a call, this dealership a try. Thanks again, Greg.

skirkpat

Mar 13, 2010

Scott Honda Express Service has consistently exceeded my expectations. This "fast track" minor service option is friendly, efficient, and competent. I continue to be amazed at how quickly the work is performed. Its great be able to get official Honda service and parts in this way.

redfeo3

Mar 11, 2010

We purchased a truck from Sharon a view years ago and had a great experience with her, so we were really glad to be able to work with her again. She's very low pressure and attentive to our needs and concerns. This was our first time working with Paula. She was also excellent - low pressure, very organized and efficient. We highly recommend both of these women!

Bambola

Mar 9, 2010

I live in Delaware and in December of 2009 I went to SCOTT HONDA of West Chester (PA)to special order a Honda Fit Sport. SCOTT HONDA offered me a quote of $1,600 less than another dealership in Delaware. Due to some unforseen setbacks, I was not able to drive away until March 2010. SCOTT HONDA was committed enough to not sell my car! The overall experience for me was EXCEPTIONAL!! I am going to recommend this dealership to everyone I know, who wants to purchase a Honda!

A Happy Honda Owner

Mar 3, 2010

My salesperson, Steve Seiler, did a great job all the way around. I was pleased with all aspects of the process. I owned my previous Honda for 14 years and it had 230K miles on it when I traded it in. Honda definitely earned my return business! And Scott Honda provided me with a great vehicle. I am thrilled with my new car!

ckelly1776

Feb 26, 2010

I liked the salesperson, I thought he was helpful, courteous, and investigated things he didn't know rather than making a guess. The actual touch-up/body work painting on the car was not well done. There was obvious spots where the car had been repainted/spray painted, which on a good paint job would have been less noticeable.

JVMJ

Feb 26, 2010

Steve Seiler did a great job helping my wife and I to make a lease on a 2010 Honda CRV become a reality ! Steve was eager to speak to us on the phone when we first contacted Scott Honda and he gave us the incentive to make a visit. Steve was very energetic, personable and professional ! He went the extra mile and sat with us to discuss our options as well as look at various choices that were available to us. Steve is an asset to your dealership and we will contact him again when we look for another car to lease. We will also recommend Steve to friends and family members who are interested in purchasing or leasing a Honda ! Great job Steve and keep up the good work ! Jack and Vera Ferrante

mandagruber

Feb 26, 2010

I really enjoyed the experience I had with Scott Honda. The staff was very friendly and knowledgeable about the car I was interested in. I felt like I was talking with someone concerned with what car would fit me best instead of someone just trying to make a sale. I would definitely recommend this dealership! Oh, and I love my new car :)

Atomic17

Feb 11, 2010

Since I was trading in a less than year old MINI Cooper, I wasn't sure I'd get the best trade-in value, but I got a good price I was happy with. What I was REALLY concerned about was if I could get the exact Honda FIT I wanted and not have to wait 3 months like some others were reporting on FIT message boards. From first visit to delivery it was less than a week, and there was a snowmageddon during that time! Sharon was very easy to deal with, and she got my exact car within 2 days! Paula made the financing a breeze, and I was in and out of delivery in an hour - a record time, this being my 20th car! I would highly recommend you visit Scott Honda and ask for Sharon, she was truly a joy to work with!

coop1086

Feb 11, 2010

My mother bought her brand new a\Accord from Scott Honda. I had searched dealers in Maryland to find a better price than the Scott Honda price and had no luck in beating their price. The customer service was excellent, quick write up of sale, and of course an excellent product matched with the best price around made our choice an easy one. Sales Rep Kimberly Meissner took excellent care of my mother and even though I was not able to be present for the sale itself, I knew she was in great hands! She stuck to her quoted price and was able to put a hold on the vehicle selected until the next night. We apprciate her help and the Scott Honda experience and would highly recommend a new Honda purchase from this dealership. You will leave HAPPY!

Koefler

Jan 29, 2010

We decided to travel several extra miles to go to Scott Honda becasue the prices they had ontheir used cars were better than any other dealers inthe area. We were received by happy staff, told about a special promotion and treated with respect. Our salesman Sean was happy to show us everything we asked about. He worked with us to get the final price where we needed to be and made sure we were satisfied with the experience at the dealership. We have received several calls & e-mails checking to make sure that all was well. Overall, it was a pleasurable car buying experiece and we will go back to Sean when we are in the market for another car.

andycombe

Jan 28, 2010

My experience purchasing a new CRX with the team at Scott Honda was very positive. Linda did a great job working with my wife and me to come up with the model and options we liked, and a lease set-up that made the most sense for us. Linda was very thorough and responsive in walking us through each step of the process. I highly recommend Linda and Scott Honda.

donccox

Jan 28, 2010

I cannot believe how positive my experience was with Scott Honda while buying a Honda Certified Used Car. I am thoroughly pleased with my purchase. The staff is very friendly and professional, without any pressure to buy. I drove 75 miles to get to the dealer, bypassing numerous Honda dealers that were closer. I would recommend Scott Honda to anyone.

krisdawg

Jan 27, 2010

I had a great experience at Scott Honda. My salesman, Jeff Scott, was more than helpful when trying to find exactly what I was looking for! He was patient and professional. I couldn't have asked for a more positive experience when buying my first car!

Brianchenger

Jan 25, 2010

I was in search of a pre-owned vehicle for a few weeks due to my old SUV needing some costly repairs. I came across a pre-owned Ford Explorer at Scott Honda that met my needs and budget. I can not say enough about Gregg and how he went out of his way to assist in my search for a vehicle that met my budget needs.I am due to return for my first service soon, and I expect the service department to be more of the same professionalism that was evident during my processing of purchasing the vehicle. I truly could not be more happy with Scott Honda, Gregg as a salesperson, and the overall experience to date.

Jessegirl

Jan 25, 2010

My current car needed some work and it was time to upgrade anyway. So I did my homework and narrowed down my choices to a Pilot or Highlander. I called Scott and other dealers in my area. I will never be more grateful for my salesman, Greg Cole, for answering my call. After several weeks of waiting and plenty of patience on his part we finally found the right vehicle for me at a price I could afford. He didn't want to sell me "just anything". I appreciated the fact that he didn't try to talk me into something I did not want and also was honest about some of the cars I looked at that he instinctively KNEW I wouldn't like. He showed me all the features and was very knowledgeable on everything about Honda. But, yet, didn't push me into making a quick decision and gave me space. Everyone at the dealership greeted me with a smile and the atmosphere was comfortable. The sale process went smoothly. The finance person was very friendly. They delivered the car fully cleaned inside and out. I also received a free first oil-change service AND a complimentary ding-removal! When I had a minor issue (heat shield came loose)that I didn't know what it was, the Service Writer, Mark Skupian, went out on a test run with me, diagnosed it right away and fixed it for FREE also. There is no way I can rate anything bad about this dealership. AND I will probably never buy another car from anyone but Greg, he impressed me that much!Everybody is different and you just need to meet all the different salespeople to know who fits your personality. I think that's the key to a good or bad experience.

Judith Butz

Jan 25, 2010

I would definitely recomend this dealership and especially this salesman to other people. We actually worked with Mr. Montesano over the telephone first. We live in Florida and were coming to NJ to visit family. Our automobile had over 125,000 miles on it and we decided to trade it in.Noel was recommended to us, so I called him, told him what we were looking for. He called back with options and prices.He helped us make a decision and held the car until we could get there. He completed all the paperwork, and financing on the spot, helped us unload our old car, load our new Honda and off we went. WE COULD NOT HAVE BEEN MORE PLEASED! We are EXTREMELY grateful for all he did, and we are EXTREMELY happy with our Honda.

mbhassell

Jan 25, 2010

The whole experience was great. Noel was a great salesman. We went to several other dealers and we decided on Scott due to the friendliness, knowledge & professionalism that was exhibited by Noel and Paula. Paula did an excellent job with the finanacing of our new vehicle. She was awesome! I would definitely recommend these individuals to anyone who wants to buy a Honda at Scott!

clogue1976

Jan 24, 2010

Our Salesman, Noel was very helpful and friendly. He made you feel comfortable as a customer. He listened to the specifications and options we wanted in a vehicle and provided a lot of insightful recommendations. He was really there to help the customer. Noel answered all my questions and reviewed pricing options and plans. In addition, Noel introduced Paula to us to review our financing paperwork. She explained fully all of the documents I had to sign and provided a description of any "extras" we wanted to purchase. I would definitely highly recommend Scott Honda and will go there for my maintenance of my Honda Pilot.

kah118

Jan 24, 2010

This is the third card I leased from Scott Honda and I worked with Noel Montesano every time. He made the process of trading in my old lease for a new one quick, easy and stress free. He made sure I got exactly what I wanted within my budget. Noel was great to work with!

MaryNagle

Jan 24, 2010

The showroom is exquisite and our salesperson was a dream! He was a low-key,absolutely no-pressure guy. It was the easiest car-buying experience we've ever had. He gave us a fair price on our trade-in and I can't say enough nice things about him. Up to this point, I have always bought from Lehigh Valley Honda because we live in the Lehigh Valley. But never again! Noel and Scott Honda are head and shoulders above them. Thanks. We'll be back.

wheels102nj

Jan 24, 2010

We have leased 3 cars from Scott Honda and dealt with Noel Montesano every time. He was always very friendly, very helpful and always explained the details of each of our leases. Our current lease is up in 5 months and we plan on getting another car from Scott Honda and asking for Noel as our salesman. We have recommended him to friends and family and they have been equally as happy with Noel as their salesman.

lmb29

Jan 21, 2010

We have purchased two new Honda Civics for both of our children from Gregg at Scott Honda. He was easy to work with and we felt that he was very genuine. We didn't feel pressured, yet he made himself available to us by phone for all of our questions and even came in on his day off to allow our daughter to test drive the car. We felt like he treated us as if he were buying a car for his daughter. When we picked up the car, all of the paperwork was in line and organized and he seemed as excited as we were to hand her the keys. We had such a great experience at Scott that we came back for another Civic a year later for our son! We didn't hesitate to ask for Gregg again. We have recommended quite a few people to Scott Honda and will continue to use their services in the future.

Gary Wu

Jan 20, 2010

After buying more than half a dozen new and used cars in my life so far. I have to say that the experience I had with a Honda Certified 2007 Accord I bought last week at Scott Honda of West Chester was the best one. So good that I will not hesitate to recommend Scott Honda to anyone. The very positive impressions I had at Scott Honda were:1. The price: I did not believe their "Internet price" being a fair price initially, but now a true believer after some serious research. I think their sticking to this no-bargaining price is a very good policy - it did attract customers like me to the dealership and saves me a lot of headache at the end.2. The people: Everyone I talked to at Scott Honda was very nice and polite. I visited three times and the sales person Gregg DiRocco was very helpful every single time and did everything I asked him.3. The product: I was very happy seeing that the 2007 Accord delivered to me was in better shape than I expected. It went through the same preparation process I thought was only meant for new cars, without being requested by the buyer. I like the Accord I just bought. It looks, feels, and drives likes a new car.

jmelvin

Jan 16, 2010

The atmosphere was comfortable and relaxed. The service was good and the dealership was able to communicate via e-mail whcih was helpful. The dealership was willing to negotiate on price. I did not feel pressured at any time. The salesperson(Sean Larry)was personable and accesable.

edestefa

Nov 16, 2009

Great Dealer! Great Service center! The employees are very nice and help with any questions or concerns. I have recomended this dealer many times. My family owns three hndas from Scott Honda. We have purchased two civis from honda. We use them for service and inspection every year.

mcqiii72

Nov 15, 2009

We have purchased two cars from Scott Honda one new and one Honda certified. The experience on both occasions was wonderful and really took the edge off of what it means to make such an important purchase. We have also used Scott Honda to service both our vehicles and have been very pleased with the quality of work and the experience overall. They go out of their way to explain to you what work is required and the costs involve before proceeding. I know that when we go there we are in good hands and I look forward to buying my next car from them!

mmooney

Oct 27, 2009

I called up Scott Honda as I was looking for a new car as I was switching careers and need a reliable car with low gas milage. Douglas Scott was through in reviewing which car would be best for me for the long haul. I have been driving the car for just over a year, I have 56,000 miles on it and I love my Honda Civic!

bcp8

Oct 22, 2009

The experience I had at Scott Honda was incredible. I was a little hesitant upon entering the new car market because I hated the over eager salesman that hounded me until they received their commission. At Scott Honda, the customer service was taken to the next level. I entered the dealership and was greeted in a friendly, professional manner. When I discussed what I was looking for, I really felt that the dealer was listening and trying to figure out how I could get the most of the money that I was going to spend. Additionally, I felt through the whole process that the dealer was truly looking out for my best interest rather then the commission I received. It was a fabulous experience.

eashley7

Oct 22, 2009

Overall I had an excellent experience at Scott Honda. The staff were friendly, considerate, informative and honest. The waiting room was clean and tidy. I would definitly recommend this dealership to anyone in the market for a car or in need of service for their current car.

sgoutt

Oct 22, 2009

Everyone at Scott Honda was friendly and helpful. Buying a car can be stressful and I've never had an easier time getting the answers I needed to make this decision and saying "I'll take it." Other dealerships clearly JUST wanted the sale... not here. Thanks!!

bscherme

Oct 21, 2009

I have a 2009 Accord. Its have creaking/retelling sound in the moon roof. The car has been three times and has not been fixed. On one trip they had the car for a full week. Theyre great at changing the oil and rotating the tire; but, if its not basic service call forget it. I really don't know that I would recommend them for service.

LaurieMcD

Oct 21, 2009

Scott Honda is a professional, family friendly dealership. I purchased a new 2003 Honda Accord there and have it serviced there regularly. Scott is always alerting me with emails regarding the service required. The service staff really listens to you and gets the work done perfectly every time. Also, if there is something wrong with your vehicle, they thoroughly explain what needs to be done and what the cost is. I would and do recommend this dealer to all of my friends. I also love the renovations Scott Honda did to their building - it is so clean you could eat off of the floor, even in the service unit. Scott Honda is clearly in a class by itself - I give it a 10 out of 10!

mccarthy5782

Oct 21, 2009

The reason I gave a 3 for customer service is because of your Enterprise Rent a Car offer. After the last time, I will never use it again. I believe your company needs to have a serious talk with their company. I rented a car for the day from them and returned it, and thought there was nothing wrong. Well when I got home I received a call stating that the windshield was chipped and I was going to have to pay to replace it. I agreed to this and asked them to send me a receipt when the work was finished. About two weeks went by and I never received a receipt or a call. So I called them and asked where my receipt was and they couldn't give me an answer and told me they would call me back. Another week went by and still no feedback from them. I decided to take it to their corporate office and they informed me that nothing was charged to them, it was a repair that was free of charge and refunded my money. The problem I have is if I didn't continue to ask for a receipt, I would have never gotten my money back and would have been ripped off for $40.00. I hope this will put some consideration into having some kind of ethics talk with them. I think your company is great, but I don't want your image damaged by an outside company that is a service you offer.Thanks Sean McCarthy (sdm5782atgmail.com)

legalgal9

Sep 17, 2009

I purchased a great used civic back in March and loved my Scott Honda experience. They worked with me on the price of the used car and the price of my trade-in and I got a great deal. A minor problem arose soon after my purchase, but a helpful service advisor and technician rectified the problem immediately while I waited, for free. They will go above & beyond to satisfy their customers! I am definitely a Scott Honda customer for life.

Camrynn

Jul 15, 2009

Put into a lease that wasn't fully explained. Talked in cirlces and didn't have the customer's interest come first. I feel as though they were not telling the whole truth. I would go somewhere else before dealing with these guys. I originally was a huge fan and supporter of this dealer, but not any longer.

Engineer

May 3, 2009

Go somewhere else. I had a check engine light, code and diagnosis from my trusted mechanic(not this dealership). He recommended I go to a Honda dealership for service because the problem was addressed in a Honda Service Bulletin. I contacted the dealership to ask, and the operator could only schedule an appointment, not address my question.I scheduled an appt for the purpose of checking the Honda Odyssey for recalls and service bulletins. I gave the customer service rep the check engine code and its meaning.Fred Alvisi called me to say I needed such and such and it would cost $480. I had to ask whether it was covered by a service bulletin, which was the purpose of my visit. He said no, and then proceeded to open the standard scare tactic about timing belts. I declined everything. He then said there was a diagnosis charge, even though I presented the diagnosis when I presented the vehicle. So, I said, "you are calling me a liar, because I presented this info when I dropped the van".I challenged the charge when I picked up the vehicle, and the response was to call another large customer service rep and declare that they had to use 2 technicians to read the code that I had provided, and that was justification for the charge.An hour later, I checked all the parents at my daughters softball game and sure enough, I got reports of bad experiences with this dealership. In fact, the other parents also own a Honda and a Toyota, and are reporting markedly worse experience with Honda in our region of Pennsylvania.Stay away from these people at Scott Honda. Honda is generally a good product, but a predatory service is enough to put me off. We have a Honda and a Toyota in our driveway, and so do the other parents at the softball game. Honda, you have a problem dealer.

scotthondasucks

Feb 19, 2009

I'm done with Scott Honda. Where to start? I've had several problems with the service department. I took my car in to get routine service. They rotated my tires. When I got my car back the car severely pulled to the left. I brought the car back told them my car did not pull before I brought it in. They said they would take care of it right away. They fixed the problem but charged me $90. The service guy (Ed) said they had to re-rotate the tires and that I was responsible for the bill. Total BS. Today I brought in my car for an oil change. They said I was due for a routine service. I agreed and mentioned that I recently received a coupon in the mail for a discount on my next service. He looked at me strange as if he didn't know what I was taking about. COME ON, they were the one who sent me the promotion. Don't you think their employees know what their promotions are???? He said he would give me 10% off the service. When I got home I found the coupon and it was for 15% off. WHAT A SCAM ARTIST.Another time I took my car in because the check engine light had come on. They told me I needed a new transmission and that it would cost $3700. I took my car to a non-dealer and was charged $1500. They are way overpriced.

LAF

Aug 16, 2008

Well, the guys in the shop (except for Ed - service manager, I think) are great! The do good work. BUT I am a former customer due to a HEATED run in with Ed. Ed is one of those car guys that makes you feel like "You're a woman, so to explain a car thing is futile." I HATE BEING TREATED LIKE A DUMB CHICK! UGH!!! Also, I never recieved a follow up call for a customer service check from Honda. This always happened before the run in. It makes me thing that Ed/Management weeds out those customers that had difficulties with the staff before passing customer names on for the Honda follow up call. Guess that is one way to get the President's Award for Excellence - just let them talk to the people you don't screw over. So, call Honda Corporate directly and complain. Also, go else where. I now LOVE Firestone in Exton!!

FeelCheated

Jun 4, 2008

Parts VERY over-priced. How can another repair shop call the same dealership and give me a quote 20% lower for a part?I understand that they have to pay for an on site daycare center but the markup on parts is ridiculous.My bill came to $368 compared to $268 quote at Firestone and that is after I bargained with them. They reduced the cost on one part but jacked up the price on another part that they recommended I replace (so I didn't have a quote to bargain with).That is not satisfactory.Customers, do you research BEFORE you get there.All the best.

jvernonng

Nov 15, 2004

This dealership is overpriced and a little bit sneaky. I have several friends who are Honda owners, and we always feel like Scott is constantly trying to sneak in extra repairs or service or upsell its owners. I have gotten second opinions after getting quotes from Scott, and Scott is routinely overpriced, as well as offering service that is unnecessary. I once was told by them that my passenger side window was "broken", only to discover that when I had it replaced, the window was completely intact and untarnished in my trunk when I drove my car off the lot. Lord help you if you live in southern PA and this is the only Honda dealership around. Be prepared to pay through the teeth, or instead consider driving your car down to Delaware to Winner or Union Park. Scott Honda will eat up every last penny in your checkbook.