Security Dodge Chrysler Jeep RAM reviews

DD11

Nov 23, 2016

This dealership had several helpful employees and we had a very pleasant experience here. I would recommend this dealership to others who are looking for a new vehicle. David in particular was extremely helpful and was there for us for every question we had during the leasing process.

JBiv880

Nov 23, 2016

Had a great experience with Alex and Raja. They were very accommodating and made the buying experience an easy one. I got the car I wanted at the price I wanted with no hassles.

LAUNICA929

Nov 23, 2016

I went to Security Dodge for the first time and was taken care of by Junior. I brought my dad along to guide me in the process. I must say that Junior was very knowledgeable about the cars he had available. He was also very genuine with the information he provided, I didn't feel like he was out to get me since I was a female. He was patient with me and took his time explaining. Purchasing a car is a huge deal, considering I been shopping around for a few weeks now, Junior definitely made it easy for me to say "Yes to the Car" (I purchased a black ME/BE 2013). Overall, the staff in general seems very professional and polite. Definitely will recommend to my friends! Keep up the good work guys!

John Waldron

Nov 22, 2016

In buying the 2017 Pacifica, our family just purchased a third vehicle from Security Dodge. Jonathan was most helpful as was AJ and Howard. We highly recommend this dealership.

jtrial

Nov 22, 2016

My experience at Security Dodge was perfect from start to finish. Lev was more than helpful and very informative about our new car. I can't thank him enough

Megdev417

Nov 22, 2016

Excellent service. I came in looking for a truck and got exactly what I wanted. I would definitely recommend this dealership to friends and family.

Vmorales

Nov 21, 2016

They were very friendly and helpful. Helped me lease a truck when other dealers wouldn't. All the staff were friendly and asked if I needed anything

Lori1054

Nov 19, 2016

I am not a stranger to car shopping and I can honestly say it has always been a harrowing experience for me. In the past, I had always felt that I had to bring a man with me to "haggle down" the shady car salesman. My experience with Elvis Duran was quite the opposite and has reprogrammed my way of thinking in this industry. Elvis was very caring, sweet and far from pushy. He took an abundance of time with me even when I warned him that I am not purchasing anything that day. I felt my needs and concerns with my lease were sincerely important to him. He sat with me and test drove so many different types of cars and trucks and I was not made to feel pressured. I kept my word and did not make a purchase on that day, as promised. I could have easily of taken the price quoted to me by Amity Jeep and ran to another dealer to try and beat it, however, the honesty and integrity shown to me by this man restored my faith in the Sales industry. I would only have gone back to him. He showed me every car/truck imaginable and I am still shocked to this day that I leased a car that I would never of thought of or pictured myself driving.....a Chrysler 300S!! Not only did he help me purchase my lease.....he reinvented me, as well!!. I would only recommend this dealership to my friends and family because of how you were presented by Elvis.

Miki

Nov 17, 2016

Had a really great experience at Security Dodge chrysler Jeep Ram. The whole experience from start to finish was outstanding. I would reccomend all my friends to go check out this dealership. The sales person I dealt with was Danny Fram. He was great to deal with, and made the whole process very smooth. Danny is very knowledgable about The Dodge Ram 1500. He was able to answer all of my questions and that's what helped make the process so smooth. Anyone that I know looking for a pickup truck, I will send them straight to Danny.

Robert Mastro

Nov 17, 2016

Great experience buying a Ram 1500 Big Horn. Great price, great help, great truck.Silas was my salesperson and he was excellent. Everyone at the dealer was a pleasure to deal with, no pressure.

mikimse34

Nov 17, 2016

Had a really great experience at Security Dodge chrysler Jeep Ram. The whole experience from start to finish was outstanding. I would reccomend all my friends to go check out this dealership. The sales person I dealt with was Danny Fram. He was great to deal with, and made the whole process very smooth. Danny is very knowledgable about The Dodge Ram 1500. He was able to answer all of my questions and that's what helped make the process so smooth. Anyone that I know looking for a pickup truck, I will send them straight to Danny.

Wbdom71

Nov 17, 2016

Walked in looking for a new jeep...sat with Lev our salesman....he spent a ton of time showing us a bunch of them.....answered hundreds of questions...made us feel comfortable with no pressure. We left with a brand new 2017 Jeep and felt great....we got everything we wanted and then some....no nonsense. Full take know of gas....full detail....and numerous welcome calls and follow ups. Made a new friend and will be back to buy from again.....also saved us money from other dealers prices.

Christina

Nov 16, 2016

Ask for Junior! Junior was extremely helpful in getting me the best deal for my budget. The overall experience was easy and not a hassle. Most other dealerships your there forever, Junior was very efficient. I will definitely recommend him to everyone.

Christina P

Nov 16, 2016

Ask for Junior! Junior was extremely helpful in getting me the best deal for my budget. The overall experience was easy and not a hassle. Most other dealerships your there forever, Junior was very efficient. I will definitely recommend him to everyone.

Dan M

Nov 16, 2016

From the moment I stepped foot in Security Dodge, the service was terrific. I had the pleasure of dealing with Curtis, who was very honest and happy to help. It was great dealing with him, and I highly recommend him to anyone stepping through the doors of Security Dodge for the first time.

Mastro24

Nov 16, 2016

Everyone at the dealer was an absolute pleasure to work with. Great service, great price, great truck. Couldn't be happier. Thank you Secirity Dodge

Ram lover

Nov 16, 2016

Sales person Daniel Fram was professional, knowledgeable and motivated to sell me my vehicle. He made the total experience a pleasure . And highly recommend him to my family and friends.

Wellvin87

Nov 16, 2016

Very consistent and helpful , above all very interested in making me happy with my purchase , they helped me get out of my existing loan and proceeded in my lease purchase . Definitely will recommend to friends , partners and family . Hands down number 1 dealer in long island .

JanineE

Nov 15, 2016

Never expected to drive out with a new truck all in one day - and we left our old leased vehicle behind. Easy transaction - transparent - David processed all paperwork, including accepting the old lease, while we had lunch at the Bulldog! Thanks again! We will definitely be back.

manny1

Nov 15, 2016

mike and silas made our visit very pleasant. We were not sure we wanted to buy a new car.Because of what they showed us it was the right choice. Thank you SILAS&MIKE.

Mario G

Nov 15, 2016

I went to Securitu Dodge hoping for a Dodge Ram and they introduced Cameron to me. He was great. I drove him crazy but he never lost his cool. He couldn't do enough for me. I wanted a black sport and he got me one. I just felt he was very honest and genuine it made the Security Dodge experience easy.

WHITESHADOW

Nov 15, 2016

Ask for AJ. He helped me get the best deal for my budget.Layout your numbers and I am sure he will do the same for you.A family guy who knows how important the numbers are for buyers.

Abilello47

Nov 14, 2016

Security is great. They have the best selection of cars and excellent service. Corey was very helpful and easy to deal with, it was an overall great experience!

COWENS

Nov 14, 2016

Michael Abrahams was an amazing Sales rep to work with! I was very anxious going into the dealership as I had had a previously stressful visit to another dealership the day before. Mike's calm and professional demeanor put me at ease. He answered all of my questions (and I asked a lot of questions!) and made sure that I understood all of my options. I told him exactly what I was looking for from the car model, year, and price to the financing terms and warranties and he got me exactly what I wanted! It was easy, and painless. I never felt pressured and even when I had a bump in the process with my insurance company, he made sure to stay with me every step of the way and helped to get everything worked out. He also called me the next day to follow up and make sure that I was happy with my purchase. I also enjoyed working with business manager Vito Ilardi in financing who was very efficient at getting my papers prepared and explaining all of the parts of my agreement and the additional options for warranties. He also made sure that I had the same financing terms that I had agreed upon with Mike, so there were no surprises. I would highly recommend working with Michael Abrahams and the Security Dodge dealership to anyone who is looking to finance a car!

John2016

Nov 14, 2016

David Garcia was very professional and a pleasure to work with. He knew his product and was able to get us in to a lease at the price we wanted to payWe will be back to see David this winter when our Grand Cherokee lease is up

WMORAN1

Nov 14, 2016

I had a positive experience leasing my new vehicle from Dodge security. I would definitely recommend any person I know to this dealership,to work with the people there.

jhildy

Nov 13, 2016

I had a great experience purchasing a certified pre-owned car at Security Dodge in Amityville. From the internet inquiry to the delivery of the vehicle, all of the staff were friendly and helpful. I recommend a visit to this dealership if you are in the market to purchase a Jeep/Chrysler/Dodge vehicle.

Lori725

Nov 13, 2016

I wasn't sure if I was going to buy or lease a new Grand Cherokee. Junior took me for a test drive, went over all the payment options and gave me a great price for my new jeep. I never felt rushed and drove home with my new car.

Diana127

Nov 12, 2016

I went into this dealership with no intention to trade in my car and leave with a new one within a few hours time! The team at security especially Francine were professional, to the point Ana completely honest and caring of my needs. Within a few hours I got the car of my dreams with little to no struggle. I completely suggest going here and ask for Francine, she will take amazing care of you as well as the whole team! One of the best dealers I have ever been to and I will not go anywhere else!!

Caitm22

Nov 11, 2016

Working with security dodge has been easier than I expected. Specifically Billy, he is not your typical pushy salesman trying to get you to buy and then leave. He takes his time and is extremely knowledgeable in the vehicles he sells. I highly recommend security and Billy!

Wrangler

Nov 10, 2016

My experience with buying cars was great thanks to very knowledge and friendly sales person David Garcia. At no time I felt under pressure or uncomfortable. Thanx for making that a great experience, by the way this is a second car I bought from David. Also I wanted to say thx to Raja Jagtiani for his help. Great team guys!!!

Ghostny

Nov 9, 2016

Curtis from security dodge help me so much and I love my new Durango . I will go back and purchase another vechile from here in the future . Thank You

Marissa Himbele

Nov 8, 2016

Went to Security Dodge looking for a Jeep. Cameron was great at helping me narrow down my options and finding the perfect Jeep for me.

Monica's Pacifica 40

Nov 8, 2016

David Gracia helped me with my purchase and I couldn't be happier. He was very knowledgeable through the whole process and drove home the same day;) I love my New Chrysler Pacifica.

IndianMike

Nov 7, 2016

In at 3:00 to purchase JEEP! test drive , make a deal , do paperwork , and drive home at 6:30 you can't beat that!!!!

peterparl

Nov 6, 2016

I went in for an oil change on a car I purchased from them previously. I used that time to look at some options to replace my aging mini-van. They had very nice pre-owned options, and also great new options. The sales guy Silas was very friendly and I never felt any pressure.After being shown all the options, we agreed on a price that was ok for me.Even though it was very busy there, I never had to wait more than a couple of minutes. I felt well taken care of. Since the insurance company took almost an hour to provide the new insurance cards, the folks stayed past closing time to help me get the deal done the same day.Wonderful crew!

peterparl

Nov 6, 2016

Silas the salesman walked us through the whole process. He was very patient, answered all my questions, provided the test drives that we wanted.He had a great attitude through the entire long purchasing process. Even when the insurance company took a long time to provide the new insurance cards, he was patient and made sure the whole process was completed the same day (after hours).

Kathy

Nov 5, 2016

A good experience working with Junior. He worked with us to get a what was needed.

Kkb

Nov 5, 2016

Junior was friendly, professional, worked with us to get us what was needed. The wait was okay but the accomadations comfortable. A favorable experience. Would absolutely recommend Junior to all.

Satisfaction 10

Nov 5, 2016

After visiting several dealerships for a great deal the one that made it happen was security dodge. The salesman never quit trying to work with my situation, was considerate and knowledgeable. He also treated me like family wish was refreshing. His honesty made me actually come back and make the purchase. So I found this to be an excellent experience.

brejeep

Nov 4, 2016

I was so happy to meet Elvis duran at security dodge. He was very polite,friendly and very helpful. He helped me get the truck I wanted at a affordable price. He demonstrated me the truck features and showed me how everything functions. I must say I am a very happy client and will definetely recommend security Dodge of Amytiville to my friends, family and coworkers! Thank you so much!

Chris Horvath

Nov 4, 2016

Had a great overall experience at security dodge, everything went exceptionally well from start to finish. Aj helped me find the car I wanted and Raja helped me with the financial side. Both were very accommodating and I would definitely suggest going to them for help

Kellie Griffin

Nov 4, 2016

The customer service was great and they were not pushy. AJ who sold me the car, always checks on me and makes it more personal and not business. I trusted him and it paid off. I'm in love with my car and it's really nice trusting people when it comes to money. I will always recommend the dealership cause I know people will be taken care of. Thank you

DebbieRon

Nov 3, 2016

This is the second vehicle we bought at this dealer from our most excellent salesman Fritz Francois.. Fritz Francois always does a great job for us. Always takes the time to explain the vehicle to us.

diveforfood

Nov 3, 2016

This was my first leased vehicle. Danny and Giuseppe made me feel at ease and walked me through the process. Thank you both for you help.

A.torres

Nov 2, 2016

The entire staff was very helpful and friendly. Danny Fram was on the ball !!! I will definitely be a repeat customer. Hope everyone who goes to security dodge has the same experience i did :-)

belka0223

Nov 2, 2016

Thanks to ELvis Duran, didn't feel pressured or rushed and made my first car purchase easy. Very professional and didn't tell me what i wanted to hear just to get a sale but walked me thru the entire process, he was really great and helpful understood our needs. He worked with us and gave us the best deal possible.... I will definitely come back for my next purchasethank you for great sales experience!!!!!

Gfield1995

Nov 2, 2016

Elvis was a great help with getting me out of what I like to call debt. My jeep Cherokee was 530 a month and now I'm down to 470 a month which is a great help. He's charming, nice and has a very good personality.

Joelosco

Nov 2, 2016

Bought a Jeep Grand Cherokee on 10-24 drove it home and 2 days later I have a check engine light on the truck, the truck only had 87 miles when the light came on. Service couldn't get me in till the end of this week but once I complained they got me in on Monday 10-31. After bringing the car in on Monday they said there wasn't any codes so they shut the engine light off and insisted there was nothing wrong with the truck. Monday night the check engine light came back on called them up and I already had an appointment for today for a black package they said they would give us. Once I got to the dealership today I noticed the door pillar is falling off too. This is a brand new truck I paid $42.5k for and already been in for service twice this week. They gave me a Dodge Dart loaner car which is absolutely filthy and when I asked how come the loaner was not clean the girl replied at least they interior is clean, which it is not there's ashes and crumbs every where. I also requested a full size loaner car because I bought a jeep and need the extra space and they said "we only have a Dodge Dart". I'm extremely unhappy with security dodge and prob will never buy a car from them again. If anyone from security reads these things my name is Joe Losco and you could look up my records and give me a call.

Kirk Pusey

Nov 2, 2016

Elvis Duran, is one of the best sales representative I have ever had to do business with; he has great listening ability and he guides you throughout the entire process. I would recommend Elvis to any buyer that needs the honest truth on right vehicle for your situation. I was able to purchase a dodge challenger on October 12, 2016 and I am very happy!

Muzzamil Hafeez

Nov 2, 2016

My experience with Cameron was pleasant, he wasnt pushy and worked to understand my business needs. He is not your typical sales rep and I liked that. He also worked by including a bunch of freebees, I will be looking into another Ram 1500 soon and will certainly return to Security and Cameron.

Roger G.

Nov 2, 2016

Just purchased a new car from Security Dodge Amityville NY and the experience was superb. From the great salesman Silas Baskerville Jr.to the Finance Manager Raja Jagtiani it was such a pleasure to work with these people. I have done a lot of business with other Chrysler/Dodge dealers before but this time I must say it was over the top with service, sales and delivery.I highly recommend Security Dodge for a easy going hassle free time to purchase a vehicle the next time you are the market for one.I'll be back from now on.thank you allRoger G.

Teddy210

Nov 2, 2016

I was thinking to buy my first car and i was doing my research on different dealers. Someone recomended me Elvis Duran and i decided to contact him. he gave me such a good customer service through the phone that i decided to go from New Jersey to Long Island. When i got there he greet me so nicely and great service. We spended the whole day over there because i had a tier 1 credit but at the end of the day it was worth it because i came out with my first 2016 Grand Cherokee and i loved it. thanks to Elvis Duran and thank you Security Dodge.....Great experience!!!!

Wendy__caro

Nov 2, 2016

I bought a grand Cherokee two weeks ago and I was so happy to find my salesperson Elvis Duran working at the dealership. He was very helpful, guided me and answered me all my questions. The finance advisor Howard and the sales manager Sunny helped me get the best deal to get my truck! Would definitely recommend this dealership

Kaceyp2

Nov 1, 2016

Cameron was amazingly patient willing to work with us on all our needs. Everything went so smooth felt like family from whole dealership. We will be back to buy again thank you Cameron and staff at security!! Amazing job

Waquel Romain

Nov 1, 2016

We had a wonderful experience, Glenn helped us find the right minivan and get us through the sales process as fast as he could

Daniel Rivette

Nov 1, 2016

The speed of service, friendly, helpful staff coupled with the quality vehicles and deals make this a five star dealership. The sales team is courteous and knowledgeable about their inventory. In less than 5 minutes, I was led to car I wanted. After a test drive, they worked with me to make that car fit into my budget. Top staff, top of the line selection, my top choice!

Orsw

Nov 1, 2016

Jarrett Davis was my salesman and I was very pleased on how the transaction was handled. They helped me out where they could and never felt pressured. I would recommend friends and family.

Sammy D.

Nov 1, 2016

Went to Security Dodge to look for a Challenger. Cameron went above and beyond to find the specific color and trim level that I wanted. He made sure the entire process was easy and smooth. He even followed up after the purchase to see how I was enjoying the car. If you are looking to buy a new car and appreciate exceptional service, would highly recommend you see Cameron at Security Dodge.

Ap89

Oct 31, 2016

David is awesome! You never feel like you are pressured- he heard want I wanted and was able to get me a deal I felt comfortable with- especially as a first time buyer. I would recommend him 100%

KaceyLip

Oct 31, 2016

Cameron was amazingly patient willing to work with us on all our needs. Everything went so smooth felt like family from whole dealership. We will be back to buy again thank you Cameron and staff at security!!

MBab62

Oct 31, 2016

Could not say enough about how great of a sales experience I have had multiple times at this dealership! Billy Reilly and Raja are the best!

michael

Oct 31, 2016

Anthony Aloisio was my salesman. He made the process very easy for me. He was very knowledgeable about the trucks i was looking at. He answered any questions i had right away and went over all the options with me. I would recommend him to anyone. Very nice guy easy to talk very satisfied with my new truck and service there.

Moose1987

Oct 31, 2016

David Garcia was my salesman and i never felt more comfortable and respected buying a car in my life, a great experience. I would recommend this place to friends and family.

Joe swoll

Oct 30, 2016

I bought my 2016 Dodge Ram from here and it was the best experience I've had so far and the sales person was very knowledge friendly and accommodating

m d

Oct 30, 2016

When it was time to replace my Jeep Wrangler I didn't feel comfortable going back to the dealer I had originally bought from. A friend recommended Billy Reilly at Security Dodge, saying he had a great no-pressure experience. When I walked in and met Billy I knew I had come to the right place. He was knowledgeable, he treated me with respect and as a fellow dad he understood I had a specific budget to work with. From first step to last step Billy was a class act and walked me through every bit of the process and I was thrilled with my purchase. When it's time for my family's next car purchase we'll be calling Billy...and so will all my friends. I've already recommended him to three other people looking for a Jeep.

Mmarziliano

Oct 30, 2016

Our sales consultant made it a great experience. We knew what we wanted and he gave us exactly that. I would recommend this dealership without a doubt.

Diana Hiotis

Oct 29, 2016

Dave Garcia was very knowledgeable and professional. This was my first time purchasing a jeep Cherokee. I've been driving SUV 's for the last 18 years. Dave made it an easy transition and I LOVE my new Grand Cherokee!!! I highly recommend him!!

Fmac729

Oct 29, 2016

I just purchased a Ram 1500 the other day from Security Dodge in Amittyville NY. The salesperson was Silas. Very knowledgeable and a pleasure to make a deal with. I would definitely recommend him to anyone looking for a vehicle.

Moni40

Oct 29, 2016

I got my new 2017 Chrysler Pacifica with David Garcia's sales expertise. I couldn't be happier with my purchase and the shopping experience Top notch .

Vlad

Oct 29, 2016

Dave was a great person to help me with the purchase of my new SUV. Very straightforward and helpful with all my questions and concerns. Great experience.

Jarad ness

Oct 28, 2016

If it was not for Mike and Junior my son would never be driving in his new car today. We were looking for an suv in our budget but ended up finding a quality pure owned sedan inn or budget which was fully loaded for under our price point. Junior was great, no pressure the car was clean and without dents, dingssings, or scratches. Come and see junior

Maria delacruz

Oct 28, 2016

I want to acknowledge the great job ornan corcino (junior) did, in finding and securing the specific vehicle my brother was requesting. He was knowledgeable, responsive, and focused, which was reassuring. I have been looking for a new vehicle, to replace my brothers car . Junior was educational and he was easy to talk too .We've had a very good experience in purchasing the jeep Cherokee . 10 out of 10. . Maria Delacruz

97Sport

Oct 28, 2016

Stopped in just to see what they had available as I have been searching the LI for my next vehicle. Met Cameron and I am glad I did !Professional, courteous and everything you would hope to find in a sales person and none of the typical sales stereotypes commonly found within those in the industry. A straight shooter and genuinely cares about your needs. I highly recommend you work with Cameron him you will not be disappointed.

BRock612

Oct 28, 2016

I walked into the dealer and with 2 minutes I was already being helped with a smile. The gentlemen assisting me was beyond helpful and extremely courteous. This is my 5th lease and I can't see why I won't be back for a 6th in a few years. The salesman, David, was very professional and energetic (you can't find many of those anymore). I'll be back. 5 out 5! Also, the place was nice and clean.

Karen Nuzzi

Oct 28, 2016

Very Satisfied with my leasing experience and would lease from Security Dodge again. Thank you Curtis Parke for all your help and advice regarding my Dodge Durango

qdawg602

Oct 28, 2016

I've been leasing cars since 2001 and during that period there were definitely a few salesmen that were much nicer than others, but at Security they truly were on top of the game. Me and my wife dealt with David Garcia and he was truly amazing. From the start he was very straight forward, but extremely helpful (and very responsive) with our requests. Our stress level was very very low -- we all know buying/leasing cars are just that, stressful! We picked up the exact SUV we inquired about (no BS, no runarounds) and at the end of the day we even received a great deal! So all in all, I would recommend this dealership to anyone looking for a Dodge, Jeep or Chrysler.

Wdelacruz

Oct 28, 2016

I want to acknowledge the great job ornan corcino (junior) did, in finding and securing the specific vehicle my brother was requesting. He was knowledgeable, responsive, and focused, which was reassuring. I have been looking for a new vehicle, to replace my brothers car . Junior was educational and he was easy to talk too .We've had a very good experience in purchasing the jeep Cherokee . 10 out of 10. . Maria Delacruz

William lechleitner

Oct 27, 2016

Bought a used jeep wrangler , brought it in for a few issues, when on the highway it drifts to the right , when you hit the horn the radio volume goes up and there is a noise when you shift into second gear, they could not duplicate the horn problem , ok they could not find anything wrong with the shifting, ok as for as the drifting I was told by the service writer Wendy that it does not pull to the right but the left and that it was typical for that vehicle to pull, with that I came down and took the vehicle home, was asked if I wanted to take the tech on a test drive , I said no and will be looking for a dealer to fix the vehicle

CoachCarlos

Oct 27, 2016

Security is really a great place to buy a car (new or used). Heard a lot of good things about the dealership so I decided to give it a try as I was looking for a used car. David was awesome and far exceeded my expectations. He was courteous, very knowledgeable, and PATIENT. Not pushy at all! Despite I was looking at used cars. He answered all my questions, addressed my concerns, and most importantly made me feel as a valuable prospect. David embodied all the qualities of a great car salesperson (not many around) and Security lived up to its reputation of being a customer-friendly dealership. Their culture is very customer-oriented. Highly recommend.

Coors1

Oct 27, 2016

I had a great experience at this dealership and was very comfortable with the salesman David... I can't wait to enjoy my new car and will go back to David in the future.. highly recommended

Fdny66ataol.com

Oct 27, 2016

Dealership treated me with respect and made me feel comfortable when I walked into the door. Salesman Cameron put me into the car i wanted and price range I was looking for.

Jgallegro317

Oct 27, 2016

My experience at this dealership was absolutely perfect. I couldn't have asked for a better experience as a first time buyer. Everyone was very helpful and accommodating to my needs/wants. I will definitely be purchasing my future cars from this dealership. Highly recommend salesman Ahmed Hosman. He was extremely knowledgable and helped me find my perfect first car! Thank you to everyone at Seciruty Dodge Jeep for this amazing experience!

Ls22

Oct 27, 2016

This dealership is great! They listen to you in detail and try their best to find the perfect car of your dreams. They are very attentive and truly care about getting you what you are looking for. I went in with a budget in mind and they fit the perfect car into my budget. I've never Been happier with a purchase!

Mattyt27

Oct 27, 2016

The crew, especially my sales guy AJ, have gone above and beyond to make my car buying as well as my service appointment acceptional. Nothing but the best service from Security.

.

Oct 26, 2016

The salesmen Cameron went above and beyond to help me find my perfect car. Answered any questions I had, explained everything in full detail. He did pressure me at all into signing any papers. The finance manger sat with me all day until the numbers worked out for me! Cameron then went over every little thing the car has with me to make sure I fully understood. BEST EXPERIENCE thus far!

Kimberly

Oct 26, 2016

I have purchase 3 vehicles from Security. They have great inventory, sales team and service dept. Danny Fram is the man! Very helpful and patient. I have reccomended family and friends.

Matrix0523

Oct 26, 2016

Junior was very helpful helping me find my car. He ended up bringing the owner over to give me a second look at things. Security dodge was very helpful in helping me find my car and I did end uprising one that was very good for me and what I was looking for. I would recommend them to friends/family. I will be back for future cars

Nancywalt

Oct 26, 2016

I had a great experience, it was a simple and rapid process. Please if your there ask for junior. You will never regret it at all

Crystal2087

Oct 25, 2016

Great experience purchasing our Grand Cherokee. David was very patient with us, friendly and professional. I've dealt with other salesman from different dealerships and no one made me feel as happy and comfortable as David did at the security jeep dealership in amityville.

donof

Oct 25, 2016

David was terrific! He wasn't pushy, very kknowledgable! It was a pleasure working with him.I recommend asking for David when at security Dodge

glennpov

Oct 25, 2016

I had an excellent buying experience at this dealership. The sales and management team were all professional, friendly, patient and worked hard to earn my business while offering me a most fair and equatable deal. The offered me top dollar for my trade and explored many options in order to make my purchase affordable. I have purchased many vehicles from other dealerships and I can say without hesitation that this was the best experience I have ever had. I highly recommend this dealership to anyone seeking to have an excellent buying experience.

Holly

Oct 25, 2016

This was my second time buying a jeep from my favorite salesman Joe Smith. Both experienced in buying a car from Joe wear excellent. He was not pushy he was informative and worked diligently to expedite the sale because I needed a car quickly!!! I. I would recommend him in a heartbeat!!

JAN

Oct 25, 2016

Went for oil change and recall of a stud wrench tool! I was Told no appointment needed.! Arrived at 7:15 am. Four cars on the line. My car was just being put on the lift at 10:30! After complaining, I was told the recall required a "certified mechanic". I wasn't told anything about that when I called and said " oil change and recall. " Someone named Wendy (, not very personable, shouldn't work with customers ) tried to tell me at 10:30 " There is a plate that has a lot of screws, that has to be removed, in order to do the oil change. She said they were just starting it now!" Are you kidding? It's just being put on the lift now? 3 hours later? Just for the record, the recall didn't require anything " mechanical work" at all! Take out the recalled tool, put the replacement in its place! They sent a Service manager to speak to us and he tried to explain that when there are two things on the ticket, like mine " oil change and recall" , a "certified technician " has to do the recall! it's a separate line . the oil changes are the express line , that's why it took so long. I said why didn't they tell me that when I made the first call telling them I was coming. They tell you there are no appointments needed. Then you get here and three hours later they're trying to explain things . I told them, I work at a hospital and had a shift coming up and would need the car ASAP! They said no problem, that was at 7:15 in the morning ! When I leased this 2015 Jeep Renagade in April, I was helped by a man named Fritz. . If you ask me , he's the nicest person at the dealership! He is the most knowledgeable and the most personable. So, from now on I will only deal with Fritz. Security Dodge is lucky to have someone like Fritz, they should have him train the people in the service department on customer relations ! I was given a lot of aggravation before they returned my vehicle to me. The only other thing I was given was a few oil extra changes in the future . Shame on Security Dodge's service department! I say if it's going to take a long time to service a vehicle, they should tell you that on the phone when you call. And they should offer appointments, not just the first come first serve. This was an oil change very simple and a stud wrench replacement, it should not have taken over three hours . By the way ,I left them my cell phone number, they could have contacted me at any point during those three hours and told me that it was going to take longer! I never received any call! So if you're getting in oil change or anything done at security Dodge Bring a lunch! Not good business . Thank you Fritz for all your help! Security's Dodge is lucky to have you!

JoeyLs

Oct 25, 2016

went there yesterday to look at a jeep and Anthony Aloisio helped me out through out the process, couldnt of asked for a better salesman. he was very knowledgeable and got me in and out in no time and got us the price we wanted. i would highly recommend seeing him if your interested in a new car or truck. over all all the staff was extremely nice and friendly, i felt at home

Samantha Howell

Oct 25, 2016

I had to get a new car. I went 2 times to check out different Jeeps and i had David Garcia help me both times. He was great and he really helped get the car i wanted. They were all helpful and i totally love my car! I highly recommend using this dealership and sales person.

Abigail332

Oct 24, 2016

I had just purchased a new Jeep Grand Cherokee and the manager John LaFrancesca and salesman Lev made me decision A LOT easier then I thought it would be! I would definitky come back and purchase another vehicle

angelo cuozzo

Oct 24, 2016

I went there for a vehicle for my son this time and the 3rd time. My wife and son all bought cars from this dealership and Jared never had a problem and he was very knowledgeable. I even recommend Jared and the dealership to a friend of that also purchased a vehicle from Jared and Security Dodge

brfb0226

Oct 24, 2016

Great dealership. Honest, reliable, funny salesman (I had Jarrett Davis). Quick sale. I would recommend this dealership and I would highly recommend Jarrett Davis. Thank you!

Dess131

Oct 24, 2016

Excellent salesman Junior Was patient knowledgeable and very friendly during the leasing process.Junior would be the salesman I would return to for another purchase/ lease

hockeydad1128

Oct 24, 2016

I went to Security Dodge after hearing about them on WBAB, I wasn't expecting to purchase a Jeep that day, I meet with Curtis Parke, and He was very helpful, made me feel very comfortable, answered all my questions. I would definitely recommend him, I ended up buying my jeep that day..

Joshua_george_jku

Oct 24, 2016

Not only has he helped me get in to a amazing new wrangler. He helped me get approved for my first ever brand new car. This is the man to see. What ever you ask for he will find u. This man keeps intouch with u even after you leav the lot with ur new car its been 7 months and i still have contact with him. Thanks for every thing david

nextstopauaat

Oct 24, 2016

I purchased a vehicle from Security Dodge and had nothing but an exceptional experience. The store was clean and appeared new. The inventory appeared to be well stocked. My salesman was Jarrett Davis, who was very professional. He was extremely courteous and helpful the entire time. His knowledge of the vehicles I was interested in was remarkable. I felt like he went above and beyond to make sure everything went right for my purchase. He had me out the door sooner than expected, as compared to past purchases at other dealerships. It is without hesitation that I recommend Security Dodge, more specifically, Jarrett Davis as your personal salesman. I look forward to making any future sales with him.

Abigail

Oct 23, 2016

I had just purchased a new Jeep Grand Cherokee and the manager John LaFrancesca and salesman Lev made me decision A LOT easier then I thought it would be! I would definitky come back and purchase another vehicle.

baumer812

Oct 23, 2016

Alex was my salesperson at Security. Previously, I had been to two other dealers and experienced the typical back and forth trips between the salesperson and the manager and I was there for hours. Alex gave me a price which was better than the others without all the back and forth nonsense. I recommend him highly.

Chris77

Oct 23, 2016

If you are in need of a great deal and great customer service, Billy Reilly over at Security Dodge Amityville, is the salesman to see. Went in with a certain budget and Billy was able to make it happen! Such a nice guy, with great experience. Thank you for making my car buying experience hastle free.

Longhorn

Oct 23, 2016

When I walk to the dealer I wasn't sure what I want to buy l meet frank carretta We walk across street to see all the trucks I drove one he answered all my questions Great personality Im 100% satisfy thank you frank!!!Saul palencia

Louis

Oct 23, 2016

The service I experienced was excellent. Jarrett was very professional in assisting me in finding and buying my new Dodge Ram pick up. I was very happy with the service I received.

Davenewtruck

Oct 22, 2016

Fritz Francoise is very helpful and working on expediting .....excellant and honestI would recommend this dealership to anyone. This is my second truck from them

KaitlynGold319

Oct 22, 2016

My husband and I went to Security Dodge and worked with David Garcia who couldn't have been better! We told him exactly what we were looking for and our budget and he suggested the Grand Cherokee. After taking us on a test drive and explaining all the features of the Jeep we knew it was the perfect fit. David was a wonderful sales rep who we'd be happy to work with again, - and will definitely be back once our lease is up!

KrystalP21

Oct 22, 2016

Love my new jeep. The staff there at security is phenomenal. My salesperson TJ was really friendly and helpful. Will recommend to other friends and fsmily

Lbachinsky

Oct 22, 2016

Customer service was fantastic! AJ was so helpful and pleasant!!! Service department made us wait the whole day last time but we're very pleasant

Reb587

Oct 22, 2016

If you're looking for a car, definitely stop by Security DCJR and see David! His personality and knowledge of the vehicles make shopping a breeze. He will do everything he can to get you the car that you're looking for in your price range.. and throw in a few jokes in the process.

Sue Donofrio

Oct 22, 2016

Our experience with David Garcia was extremely positive. He was personable, knowledegable and extremely professional. He listened to our needs and found that car that fit our expectations. We were impressed with his professionalism and honesty. We would not hesitate to do business with him again!.

Bwilson3891

Oct 21, 2016

Amber was a fantastic saleswoman, such an enthusiastic woman. So much patience to help me find the right car for myself. Got the deal faster than expected I walked out an extremely happy woman. I highly recommend Amber.

harwill33

Oct 21, 2016

I have to comment on the great respect I was given at this car dealership. I am a lady in my 60's with lots of questions and concerns about leasing a new car. I was greeted by David Garcia and from walking thru that door till the end when I signed the lease it was nothing but a great experience. Even the walk through in my actual lease was pleasant. I was introduced to Raja Jagtiani who also made this an easy signing. Keep up the good work to Security Dodge.

Mayra N.

Oct 21, 2016

The attention I received from the moment I entered the door to the moment I drove away, was service at its best! (Especially Wilfred, Stacy, Vito, Nathalie, and the very friendly receptionist). I've been raving about you guys ever since!

Michele M

Oct 21, 2016

I came to your dealership by myself without my husband who has the car knowledge. I was looking into and pricing a Jeep Cherokee and was worried that I would be taken advantage of. Well David, impressed me with his knowledge of your cars, but he never pressured me into signing up or anything along that line. I felt comfortable asking questions and he was really friendly. I came back with my husband and a later time and bought our dream car the Jeep Cherokee. We are very pleased with our purchase and will recommend your dealership to friends and family.Michele M. Perez

Mike Breier

Oct 21, 2016

Alot of vehicle choices and the salesman Frank Carretta was very helpful in making the deal that was in my budget range. I am actually in the market for another vehicle and will be going back to Frank for his assistance. Very pleased with company and product.

Scat Pack

Oct 21, 2016

Last time a bought a car through Security they made it easy I got a factory built scat pack and got the best price ever. I am now looked my for a3500 ram Cummings manual Seidel I would like to buy and I am going back to see Billy Reilly and Johnatan can't wait.

Chris L

Oct 20, 2016

If you are looking for a new/used vehicle I strongly recommend you ask for Anthony Aloisio at Security Dodge/Jeep. He is an extremely knowledgeable and thorough sales representative and a pleasure to work with. He was very patient with all of my questions and made the purchasing experience enjoyable. I can trust him which is priceless. All around, 100%, satisfied customer.

Ann2016

Oct 20, 2016

When I came to this location I was helped by Francine. She was extremely helpful and friendly, she knew a lot about the jeep wrangler and the best insurance company to go with. I highly recommend this location and ask for Francine.

Chris L

Oct 20, 2016

If you are looking for a new/used vehicle I strongly recommend you ask for Anthony Aloisio at Security Dodge/Jeep. He is an extremely knowledgeable and thorough sales representative and a pleasure to work with. He was very patient with all of my questions and made the purchasing experience enjoyable. I can trust him which is priceless. All around, 100%, satisfied customer.

Jeep2016

Oct 20, 2016

Ahmad made buying a car very easy, took his time so we could pick out the right vehicle that fit into our budget. He even helped with the insurance and showed us how we can save money. I would defiantly recommend Security Dodge Jeep etc to all my friends.

mmejia27

Oct 20, 2016

I recently purchased my 2nd Jeep Wrangler Unlimited Rubicon (Hard Rock) at Security Dodge. My sales person Billy Reilly was great. He makes the whole experience a pleasure. I had no intention of buying a new Jeep, buy Bill convinced me and I am so happy. He was curtious, professional, and knowledgeable. My family & myself are enjoying our new vehicle and would reccommend Security Dodge for your next vehicle purchase in a heartbeat. I tell all my friends about Billy!!!

russo26199

Oct 20, 2016

I recently purchased a Jeep Wrangler Unlimited Rubicon at Security Dodge. My sales person Cameron Jaffy was great. He was curtious, professional, and knowledgeable. He made the car buying experience very pleasant and not at all painful. Myself and my family are enjoying our new vehicle and would reccommend Security Dodge for your next vehicle purchase.

sharon1960

Oct 20, 2016

From the beginning to end of my new car purchase i had a pleasant experience working with these employees at Security Dodge. Hassle free, and i highly recommend this dealership to my family and friends. I actually brought my sister back to the dealership and had her meet with david garcia as well and he was just as helpful to her with ALL her questions about a jeep renegade that she was interested in. She wasn't sure and said she would think about it he didn't push her and he let her go home and think about it. she came back and did purchase the car and it was another pleasant experience at Security Dodge.

Steven Diamond

Oct 20, 2016

Danny Fram did his very best to lease me my Jeep. I do not like when managers come in and try to change my mind. Danny was calming that I over looked the pushy manager. Great job Dany.

Annoying123

Oct 19, 2016

This is my second lease from Security. Great prices, great vehicles and great service! They really take care of you, I had a huge list of what I wanted in my next vehicle and they found it for me. My whole family and boyfriend also leased through Security. Highly recommend them!

Aviation 1981

Oct 19, 2016

I have dealt with Amber Brittan on every occasion when leasing a vehicle She is professional and understanding and very knowledgeable. I highly recommend her and will ask for her again.

daddy718

Oct 19, 2016

Junior was the top salesman there I recommend him to anyone he did an outstanding job had me in and out in a timely fashion thank you security

dodgeram

Oct 19, 2016

Amber and team were the best , they answered all questions they really new the product. They were committed to make me happy. I had shopped around and they were the nicest and gave the best deal.

Fireman128

Oct 19, 2016

I was referred to Security dodge from a few of my co-workers who have bought from them. I felt they respected my time and my situation. I dealt with David, He was very helpful and informative as far as the differences in the vehicles I was looking at. I would recommend David and the dealership to my friends family and co workers. Thanks again to everyone involved, I love my new Ram 1500

Johnny 123

Oct 19, 2016

I'm a first time car buyer and Glenn made it easy.I was very impressed with his helpfulness and his overall knowledge of their line of cars.I would recommend you go to him at Security if you are looking to buy. thanks to Glenn and everyone at Security Dodge

Mlyons

Oct 19, 2016

We leased our new jeep from security jeep And not only found a great jeep but the best price. Our salesperson Cameron jaffe was courteous and very knowledgeable . All in all we were most pleased with security jeep and their staff.

Robert Schroter

Oct 19, 2016

No one greeted us when we entered the show room, Very little & cramped parking at eastern door. I asked one of the girls at the service desk where we could find some to help us with a used car. She was very helpful & call the used car sales dept. for us. Salesman Michael Abraharns came, introduced himself & we told him we were interested in a used T&C He said he had a nice 2014 in the lot right across the street. He got the key & lead us to the van. He opened it & explained some of the features & answered our question very thoroughly. I asked to drive it & he got plates & put them on & drove it to the lot exit for me. He sat in the back. I drove it around the block & was pleased . We went back inside & he carefully explained all the features, the pricing & guarantees.. He was very helpful. He got me an owners manual which was missing from the car. He also arranged for me to get a second key. He even called me at home to be sure the insurance card was faxed. He was a perfect salesman- not pushy, factual, helpful, courteous,, patient, helpful & followtd through on all his promises. He even called me at home after to sale to be sure all was well & that I got the 2 nd key.

Aviation 1981

Oct 18, 2016

Went for oil change at express service.Was told 1 hour.I had no problem with that.After 1 hour was told another1/2 hour.After1/2 hour was told another1/2 hour.I asked for vehicle.Waited another 15 minutes and asked where vehicle was.Rudely told it's in the lot..Found vehicle without assistance and keys in ignition.The sales department was excellent.I dealt with Amber Britain and she was great.I have dealt with her before on two other vehicles and she was always professional and knew what she was doing.

carguy

Oct 18, 2016

My wife and I have bought four vehicles from this dealership. Lev and Tom in finance has treated us with respect and have made our experience a positive one. Lev was very helpful in explaining the vehicles options, setting up our cell phone, and answering any additional questions we had. In addition the pricing was fair and competitve. John, "ISLIP"

Donna ADrienne

Oct 18, 2016

My salesman Junior was the absolute best! He wasn't your everyday "salesman". He was never pushy at any time and he really listened to me. I was out purchasing my dream car and he helped me along with every step I needed to take. My advice? Don't let Junior get away!! I almost forgot about Howard in Finance. Just a breath of fresh air as well. Keep up the great job! I will highly recommend you to everyone!!!!

Eatme2

Oct 18, 2016

Had and Awesome experience at Security Dodge! Billy Reilly and the boys took great care of me ! He got me in a beautiful Yellow 2016 Ram sport.

Jeepguy85

Oct 18, 2016

Daniel Fram is a great salesperson. He made my experience very nice. I look forward to buying my next jeep from him. Good as always

johnfromlindenhurst

Oct 18, 2016

I've leased my last two dodge vehicles from here and Amber was my salesperson. She was very professional and thoroughly knew the cars and options. I got a great price on both leases and the process was quick. She didn't try to "upsell" me in any way. They even took the first car off lease a few months early. I've used their service department a few times and was very pleased as well. Keep up the good work!

Karissa Smith

Oct 18, 2016

I hade a great experience here i highly recommend this dealer and if u can see amber she works with u and your budget and not pushy at all

Kris McNamara

Oct 18, 2016

Very friendly explain everything on a very professional way. Help me to get the right car for me. Had everything ready when I picked up my car.

Miche

Oct 18, 2016

Glenn Behrens is the greatest!! He was patient (even with all my questions) and was super helpful. He not only had all the answers but even went above and beyond to ensure my needs were met. I felt like he was vested in helping me make the best decision for me and my budget, not just making a sale. The entire experience was a breeze- even the paperwork! I was extremely pleased and highly recommend this dealership. Thank you Security Dodge and Glenn!!

never again security

Oct 18, 2016

On July 26th I brought my 2008 Caliber to Security Dodge for replacement of a defective transmission. (I had purchased this transmission from Security Dodge in June, so it was still under warranty.) Three months later and $1600.00 taken out of my pocket for unnecessary repairs due to not One but THREE misdiagnosis, I was returned a car with more problems than when I brought it in. October 13th I was FINALLY contacted and told the new transmission was installed. I picked up the car, and guess what?! The check engine light was on!!!! Now the car, mysteriously, needs a new ecm which will cost me another $ 1500.00!! This light was not on prior to my dropping it off for replacement of the transmission and it was in excellent running condition with the exception of the transmission (Remember, they've had the car since July 26th). This is the WORST service department in any dealership I have ever dealt with. They don't seem to know how to repair anything. They just seem to know how to take money out of the customer's pocket. I would NOT recommend this service dept.to anyone I know EVER!!!!!! It is terrible.

Nick335i

Oct 18, 2016

As any buyer would agree walking into a car dealership on a Saturday is going to be a fast paced pushy pushy experience. Saw a younger guy my age who was a salesman he noticed me looking at a Durango outside, he came over. I was happy cause he was my age I know he was going to be cool with me and not give me the typical 30 year car salesman lines. I told him what I wanted, my budget and everything, we went over many options for me. I wanted a little more than I could afford. He was very professional about me respectfully saying that I couldn't afford it. I HATE pushy salesman. Many buyers do. I'm going back by the end of the month to get into the Durango I want. I'll walk right over to Anthony Aloisio, he said call him Tony. I also recommended to a few friends to go see him.

Rob

Oct 18, 2016

I bought about 20 vehicles from security Dodge this year I dealt with a sales person Amber at security Dodge she is the best I love all my rams and my wife loves Her keep Cherokee ..I will never shop anywhere else except security dodge and if they Ever fire Amber I will follow her to the next dealership

Steele4us

Oct 18, 2016

Our experience with Security Dodge has been great for over 6 years. We continue to come back because the service is outstanding. Compared to other dealers, we didn't feel preasured to make a decision immediately. Our salesman Joe was patient with us as we asked many questions. He made sure we drove away in the vehicle we wanted with a price we could afford. He exceeded our expectations and we will recommend Security Dodge to our family and friends.

Vincent mannino

Oct 18, 2016

I have Purchased 3 Commercial Pro master from Billy he has been a great salesman and i recommend Him To everybody i know looking for a vehicles

Mike

Oct 17, 2016

Junior was friendly at tentative and helpful in finding a car for my daughter

Nick Dascalopoulos

Oct 17, 2016

As any buyer would agree walking into a car dealership on a Saturday is going to be a fast paced pushy pushy experience. Saw a younger guy my age who was a salesman he noticed me looking at a Durango outside, he came over. I was happy cause he was my age I know he was going to be cool with me and not give me the typical 30 year car salesman lines. I told him what I wanted, my budget and everything, we went over many options for me. I wanted a little more than I could afford. He was very professional about me respectfully saying that I couldn't afford it. I HATE pushy salesman. Many buyers do. I'm going back by the end of the month to get into the Durango I want. I'll walk right over to Anthony Aloisio, he said call him Tony. I also recommended to a few friends to go see him.

CCostea66

Oct 17, 2016

Jarret was amazing. He knows these vehicles like the back it his hand. He was extremely helpful and professional. I went to 10 dealerships before this one. I would come back because he made the experience of buying a car great

Chris

Oct 17, 2016

Was my first time buying a car from a dealership and I was worried I'd get taken advantage of by your typical "car salesman." While looking at their selection, a young lady named Amber asked me if I needed any help. She made the process very easy & made me feel like a friend instead of a customer. She helped me through the entire process and made sure I understood everything before onto the next step. I got a great deal and I couldn't be more satisfied with the service i received.

Drew51

Oct 17, 2016

I had the best experience ever buying a car.Me and my wife needed a car for the upcoming snowy season, Once I arrived at the dealership David Garcia greeted me with a huge smile and I instantly had a good feeling.. David was patient with me and answered all my questions. He has a great personality! he was honest about everything. he told me I could call him whenever I have any questions. He even followed up with a week later to make sure I was enjoying my new ride. The dealership is very modern and has a huge inventory!

Jeep123

Oct 17, 2016

Great customer service.. Took his time explaining the vehicle to me and gave me a good price. I highly recommend.. Sales guy was really friendly

JeepBM

Oct 17, 2016

I went to Security Dodge looking for a new Jeep Grand Cherokee. The salesman Dan came up to me immediately to help me find what I was looking for. He asked me what my needs were and I walked out that day with a Jeep Grand Cherokee Limited. I couldn't be any more pleased with the service I received as well as the car I drove away in. I would recommend anyone interested in a Jeep to go to Security Dodge.

Joymarinelli1590

Oct 17, 2016

I had such an amazing, easy and pleasant experience with this dealership! The woman that sold me my car was Francine Borgia. She made the entire process delightful. Very very personable and answered every and any question I had. I have told everyone I know to go to Secruity dodge and ONLY SEE FRANCINE!!!!

Mike

Oct 17, 2016

Junior Corcino was very helpful and accommodating with finding a car for my daughter. He understood what she wanted and was able to work with us to find the right car for her .

Overthere

Oct 17, 2016

Cameron listened to me talk about what I was interested in and took me to my new love first try. We walked around a bit anyway but I ended up coming right back to that first pick. They gave me a great deal and Cameron occasionally checks up to make sure there are no problems and that I am still loving my new ride. Any time I have a problem he is willing to help too. The deal is already done but he goes the extra mile to make sure I am still good. Even when I was just waiting to put on my plates a couple or sales reps were happy to be there joking around and all around just being friendly and jovial.

Shaneo

Oct 17, 2016

I had attempted to buya new vehicle in the past and always found that the salesman, would lie about something, to which i would turn around and leave, so i never had a new car, until now. Security dodge and my salesperson francine, was upfront, gave ne a good deal, but more importantly, were honest. Would highly reccomnend

Stylin

Oct 17, 2016

Great staff! Amber was excellent, she went over and above to please us. We'll send everyone we know who's looking for a jeep to her. Keep up the good work ;)

Yankeesrock12

Oct 17, 2016

Had a great experience with security dodge! Just bought a Dodge Ram at a steal of a price! Couldn't be happier! The dealership had so many cars & trucks it made it truely hard to choose!

Druie Mounts

Oct 16, 2016

Fritz did a wonderful job getting us the best deal for our new Pacifica. This is our second vehicle through security dodge and have always been satisfied with there sales and service. Go see Fritz for your next car!

ladder155

Oct 16, 2016

the best dealership with the best prices . I had bought 7 vehicles myself and have brought many family and friends there and they always do the right thing . Two people I want to mention are Johnathon and Tom two of the most knowledgeable people and very friendly . Cant ask for better prices than this place and selection !!!

edflanagan1999atyahoo.com

Oct 15, 2016

I was very pleased with Cameron and the rest of the Staff at Security DCJR, it's not everyday you can stop by with a car with an expiring lease to look for a new car and drive out with an awesome new car in the same day! They did a fantastic job in taking care of all the paperwork and made it happen with very hassle and stress. Thanks.-ED

Andres

Oct 14, 2016

Once I told David was I was looking for in a new car he showed me the different options of Jeep Wrangler's. I test drove one with him and told him what specifics I was looking for in the car. He came back with a Jeep in the color I wanted that was in my price range and everything from then was smooth. He was easy to work with and didn't waste any time getting to a deal that worked for the both of us. Highly recommend!!

carguy tbt123

Oct 14, 2016

I want to thank Joe Smith for working with me & helping me get my new car. He made the car buying experience pleasant , and I would recommend him to anyone thinking of purchasing a car..thanks again Joe !

kharvey93

Oct 14, 2016

Francine was great...she got me exactly what I have been looking for. Super friendly, super personable and super reliable...she was amazing the entire process...thank you so much!!

Robjeep

Oct 14, 2016

Junior did a great job from start to finish. The entire team from reception to financing were helpful courtious and efficient. I would recommend this dealership and will be returning.

Adelvis

Oct 13, 2016

Personal circumstances made it necessary for me to upgrade my car sooner than I hoped and I came to Security Dodge a bit nervous because of past experiences I had had in other dealers. From the moment I walked in I was treated with care, empathy, professionalism and consistency. These guys were totally open and gave me full disclosure about pricing and terms- no beating around the bush, no games or smoke and mirrors. Just incredible packages tailor made for my needs and budget. The process was so fast and easy, but I didn't feel pressured or pushed at all. I felt totally in control of the process and comfortable. I would encourage anyone to come here- special thanks to the manager, Sonny and our salesman, Fritz. Thanks so much!

Dionne N

Oct 13, 2016

I was recommended to this dealership by my neighbors who have been leasing their vehicles from here for some years. was able able to work with me on the price on a 2014 Grand Cherokee LimIted. My sales representative Mike A. was professional and transparent throughout the entire process.

Tracy118

Oct 12, 2016

I cannot express how pleased I am with Security Dodge. All the staff is extremely helpful and on top of things. It's been 15 years since I have leased a new car and Wilfred and Gabrielle made it a very pleasant experience. From the time you pull into the lot and there is an attendant to guide you to when you enter the showroom. There wasn't one staff member that passed me that didn't ask if I needed help. The Jeep Patriot is beautiful and everything and more! I have already recommended Security to friends that are looking for new cars. Thank you for making this so pleasant. I am extremely happy and excited !

Astoria Girl

Oct 11, 2016

My son Liam just purchased his first vehicle at Security Dodge. Alise Bitic & Corey Singer from the Sales Department treated him as if he were their son, helping to choose the Jeep Wrangler that would best suit his needs, wants & budget. Raja Jagtiani was knowledgeable & patient with Liam, making helpful suggestions & taking time to explain about car payments, etc. My husband & I cannot thank them enough. We will recommend them VERY highly to our family & friends. Thank you, Security!

Jessica F.

Oct 10, 2016

Everyone at Security Dodge Chrysler Jeep Ram were welcoming and attentive. However, THE BEST was Junior. He was very patient and was able to answer every single question that I had for him. If you need a car please see Junior !!!! He will make the process of buying a car as simple and quick and smooth as possible.

Debhoots

Oct 10, 2016

I have been driving a Jeep vehicle since 1996, obviously I've been happy.... my last two cars I acquired with the help of Mr. Fracois. He listened to my needs and concerns, and I stayed within my budget both times. Mr. Francois patiently showed me how to set up my blue tooth and work my touch screen. I would feel comfortable going back to him if I need a "refresher" on the new bells and whistles on my car. I have had my cars serviced at Security Dodge for several years and have been pleased with those services too. I usually wait while my car is serviced, and find the waiting area clean and comfortable.I would highly recommend Security Dodge Chrysler Jeep Ram to my friends and family.

jammko

Oct 10, 2016

I came to Security dodge to look at a new jeep since my lease was ending in a few months and i meet with Junior. He was very easy to work with and was very understanding of what i wanted. My first visit was only to get an idea of prices too see my options. Junior respected that and didn't call me a million times after i left to get me back. He only called me about a month later when the dealer gave him a good deal on the car i was interested in. So i went in that day and made a deal with him. The whole process was very pleasant and stress free. I would highly recommend Junior to anyone who interested in a new car.

kimberly eng

Oct 10, 2016

I worked with Anthony Aloisio and he was great. He stayed late for me and worked with me even when I was crying. He was very helpful and personal with me and my fiance. When i texted him for information he texted me back right away, I didn't have to wait. There were a few glitches in the deal at first but then we were able to work it out. I bought the Jeep Grand Cherokee on Saturday 10/8/16 and i had a few problems already with my tires the next day. They were loosing air way too quickly and the tires looked worn around the rims. I had to go back to the dealership and see what was going on and i spoke with JJ and he was great too. He spoke to me like I like was family. He made me really comfortable and made sure I was taken care of right away. They fixed my tire and I didn't have to wait long and I was on my way. Great company, I'm very happy with my Jeep!

Mwitts99

Oct 10, 2016

Alex was extremely accommodating, helpful and kind! The entire experience was easy with no pressure!this is my second lease here and I will be back!

Newboy17

Oct 10, 2016

I recently purchased a new 16 Ram 1500 from this location and the sales man A.J was out standing, great service from him, he followed up when he had to follow up. Overall just great costumer service.When I had to bring my car into for service I spoke with Brandon who followed up with me and kept giving me updates on my vehicle.

prissysince1908

Oct 10, 2016

Everyone at Security Dodge Chrysler Jeep Ram were welcoming and attentive. However, THE BEST was Junior. He was very patient and was able to answer every single question that I had for him. If you need a car please see Junior !!!! He will make the process of buying a car as simple and quick and smooth as possible.

Nomo34

Oct 9, 2016

This is my 2nd purchase from security dodge and both times i had Junior as my salesman. Junior worked hard for me to get the right price for the exact vehicles I wanted. Customer service is great and the dealership is very clean. I would definitely go back to security dodge and junior would definitely be my salesman.

George82s

Oct 8, 2016

I did not wait long to been seen, and the process went fast and smooth no complaints at all. Will recommend to anyone to buy from this dealership

Syedwahmed

Oct 8, 2016

My dealing with Junior Corcino was amazing he helped me from start to end. He was not pushy and he listed to what I wanted and found me the perfect vehicle. He has made me a customer for life, I am recomonding my friends and family for sure.

First jeepp

Oct 5, 2016

My salesman Fritz Francois was very helpful and returned all my calls when needed. Was able to get me into my car in 2 days. Dealership was very clean and manager greeted you when entering .

Rook144

Oct 5, 2016

I had David Garcia show me what i was interested in, he took his time made sure i saw everything that fell into what i wanted and made some great suggestions. Im not really a car guy but he made sure i understood the differences between makes and models so i could make an educated decision. I felt very comfortable asking him questions and confident that he new the answers. I went with one of the cars he showed me and couldn't love it more, driving is fun again! Thanks to all from Security Jeep, especially David.

Wi1boBaggins

Oct 5, 2016

I went into the dealership with some specific details I wanted in a car. After looking through some used cars that kind of met the specs, I happened upon a Dart GT that Joe was very helpful in walking me through. I took it for a test drive, loved the pickup, the fuel economy is great and is environmentally sound. They worked with me to get financed and worked through a couple different issues with relocation and what not. Was great!!!

SJeep

Oct 1, 2016

Great deal, honest employees (no smoke and mirrors as we received at another dealership), timely delivery, friendly, helpful, knowledgeable salesman, and good follow-up after delivery

JBMoon4

Oct 1, 2016

I just signed my 2nd Jeep GC Ltd lease with Security Dodge and my overall experience was even better than my first. They not only provided me with an excellent month end, model clearance end price that included all available rebates, they also purchased my existing 2014 Jeep GC Ltd given the low mileage and resale value. It was a win for both of us. Special thanks go to my salesman Junior Corcino, who sold me my first Jeep GC Ltd. His patience, attitude, knowledge and honesty are his gifts to his customers. Once my decision was made on the Jeep, Junior introduced me to Sunny K to finalize the numbers and better understand their offer. Raja then expedited my new lease and I was driving home in my New Jeep without any surprises. If you are looking for a Dodge or Jeep be sure to visit Security Dodge and ask for Junior. Thank you Security.. Jim M

sandysjeep2

Oct 1, 2016

Great deal, honest employees (no smoke and mirrors as we received at another dealership), timely delivery, friendly, helpful, knowledgeable salesman, and good follow-up after delivery

cobita24

Sep 28, 2016

Overall my experience at this dealership was more than I expected from the exceptional customer service to the speedy delivery of my vehicle.. I would definitely recommend this dealership to another person.

barbara37

Sep 27, 2016

We have purchased many cars and found this experience to be the easiest. No hassles! Our salesperson, Fritz, was very knowledgeable and was able to answer all of our questions. He was an excellent listener and, as I teach communication skills, this was very important to me. Working with Howard in finance was also straight forward and easy. Once again, no hassles!

amyshana

Sep 26, 2016

Glenn was extreamly helpful and patient! He made my car buying experience a fun one! He was able to show me many cars and keep my monthly paypament around what I could afford!

Iceman68

Sep 26, 2016

From sales to financing there was great communication and a smooth flawless purchase. They went above and beyond to make the experience as smooth and quick as possible.

jacobus1

Sep 26, 2016

Walked in not having any idea i would walk out with a car today. Sale rep Glen Behrens straight to the point, helped me out with no question asked great job to everyone at security dodge.

mcjenjen

Sep 26, 2016

This is out second time leasing a vehicle with Security Dodge and Fritz Francois has been very helpful and finds what we need i a vehicle.

Tyler&Jess

Sep 25, 2016

Mike, our sales associate, did a great job.Dealership is extremely overcrowded with inventory and has a funky layout. Process of buying took WAY too long.

corsinitv

Sep 22, 2016

Where can i begin? This was my third business transaction with Security and their pattern of professionalism, attention to detail and overall customer courtesy is unmatched. Buying a car is never an easy process however i decided to once again go back to Security because they have always been part of the SOLUTION when other dealerships were part of the problem. The salesman Alex answered all my questions with knowledge regarding the new Jeep and he was followed up by John the sales manager who checked in with me to express his gratitude for bringing my business back to them. Its nice to go somewhere for a car and feel a sense that your business is truly appreciated. The finance manager coordinated all of the final details and contracts in a speedy fashion and gave me his business card in case i had any further questions or concerns at any time down the road. Categorically, the experience was genuine and I'm glad i went back to them. -BC

New car Tommy 2016

Sep 22, 2016

Best new car buying experience ever. Everyone was professional and very helpful. Would recommend Security to anyone. It was a pleasure buying a new car.

Caroline

Sep 21, 2016

I was beyond happy with the salesmen there. This is now my 3rd lease with them and my experience gets better every time. I had the pleasure of dealing with Anthony A and Anthony C and they were both very courteous and patient with me (and my kids). The gentleman who went over the paperwork with me was so nice and patient too. Beyond thrilled with my vehicle.

NK

Sep 21, 2016

Great dealership. They are extremely cooperative and welcoming. Everyone I spoke to at the dealership was helpful. I plan on recommending this dealership to family and friends.

JohnnyVac

Sep 19, 2016

Jarrett and TeamThe truck is amazing and I could not be happier with the service that you have provided. I have nothing but good things to say about you and your company. You made it happen!! Thanks again for everything.

RYAN HOWELL

Sep 19, 2016

Came in looking for an option to get out of my current lease. The staff was very helpful, answered all of my questions and worked with me every step of the way. Will be recommending Security Dodge to my family members. They will also be getting repeat business from me.

Steve M

Sep 19, 2016

Came in with My old Ram and left with my new Pacifica Van. All things went through with out any problems. I will be recommending Alex to my friends and family.

Rhowell

Sep 17, 2016

Mike was extremely helpful. Very professional, excellent communication, responded very quickly, answered all of my questions. All in all a very good experience. Would recommend this dealership.

Bill looking for good used car

Sep 16, 2016

Very good follow up to my initial inquiry. Contacted me again to see if I was still interested in the car or if I wanted to schedule an appointment to see car in person. Polite reps , cordial and not pushy.

Jim F

Sep 14, 2016

Excellent service and a great selection of quality vehicles. The sales team was very accommodating and professional. Great value compared to other vehicles at other locations.

MO44

Sep 14, 2016

Extremely friendly and courteous service. First time leasing here & would highly recommend this dealership. Very helpful in telling me my options and leasing terms available

Brandon M

Sep 10, 2016

On September 10, 2016, I purchased a 2014 Jeep Grand Cherokee Limited.. I arrived to the dealership bright and early on a mission and with the help of Joe Smith, that mission was accomplished. Joe was very hands on, helpful, kind and very knowledgeable. He took his time to gain as much information from me to choose the car that would best fit me, for style and financially. He didn't make me feel pressured to make the purchase but rather completely sold the vehicle to me.. I couldn't walk away. This is my third car I've purchased, from three different dealerships, and Joe was be far my favorite salesman. I will definitely be recommending his dealership and Mr. Smith to friends inquiring about purchasing a car.

2014jeep

Sep 10, 2016

On September 10, 2016, I purchased a 2014 Jeep Grand Cherokee Limited.. I arrived to the dealership bright and early on a mission and with the help of Joe Smith, that mission was accomplished. Joe was very hands on, helpful, kind and very knowledgeable. He took his time to gain as much information from me to choose the car that would best fit me, for style and financially. He didn't make me feel pressured to make the purchase but rather completely sold the vehicle to me.. I couldn't walk away. This is my third car I've purchased, from three different dealerships, and Joe was be far my favorite salesman. I will definitely be recommending his dealership and Mr. Smith to friends inquiring about purchasing a car.

Joey

Sep 7, 2016

This is my 3rd time going to this dealership. .they always give me what I want aND for the price I'm looking for. They are also not skimpy with incentives. They have a get the job done no matter what attitude. I will continue to go there and have sent many people in my family. By the way they are a family owed place and make you feel that way .

Pastor Jean

Sep 7, 2016

I had the opportunity to purchase a Jeep Cherokee for my daughter on August 31, 2016 at Security Dodge Chrysler Jeep Ram SRT in Amityville, NY 11701. I have to say the experience was awesome. Normally when you purchase a car its the long wait, plus being shuffled from one person to the next, that was NOT the case. Our salesman Silas Baskerville was kind, professional and knowledgeable about the cars which made our decision on which car to choose much easier. The finance Director Raja, made the final steps of purchasing the car great, he knew what he was doing, and he did not try to talk me into purchasing things I did not need. The atmosphere was great even down to the Managerial staff, Receptionist and even the Car Assistants outside that moved the cars. Overall we will be coming back as well as referring others to the Security Dodge in Amityville. We also will be back to purchase two more cars when our lease is up on my Durango and my Jeep Wrangler, we are definitely a Dodge/Jeep Family......... Thanks again SecurityJean Price

karen123

Aug 30, 2016

A bit if a wait beginning to end, but found and bought the truck that was advertised online. Mike was no-pressure, frank and easy to work with.

Bmills89

Aug 29, 2016

This is the very first jeep dealership that I visited. I had to try other jeep dealerships on Long Island and this one is by far the most professional. Alise was recommended to me by a close friend. When I went in asked for her she greater me with a great big smile and we spoke like we were already acquaintances. She then introduced me to salesman with a smile just as big. His name is Silas. Silas shook my hand and asked me what type of jeep I was looking for. He brought me to the area of the Jeep Wranglers (Willys style) and asked me if I wanted a test drive. From there I was sold. We went for a quick drive and then back to the dealership. We sat down and spoke about price. He worked down to a price I was happy with and from there I left a very happy and proud owner of a brand new Jeep. Thank you Alise and Silas for your professionalism and kindness.

D.Singh

Aug 24, 2016

I would like to thank Michael Vigorito for taking care of all my needs on my used car purchase. He is very professional and understanding, and always puts the customer first. I would recommend anyone to go down to this dealership for an exceptional buying or leasing experience. Thank you again.

Triniman

Aug 24, 2016

I would like to thank Michael Vigorito for taking care of all my needs on my used car purchase. He is very professional and understanding, and always puts the customer first. I would recommend anyone to go down to this dealership for an exceptional buying or leasing experience. Thank you again.

Mopsr10

Aug 18, 2016

They had the exact truck from there online site in the lot. Mike was easy to talk to with a no pressure buying expierence.Highly recommend

Sdarrow

Aug 18, 2016

Brought my brand new charger Hellcat in for service because check engine light came on they completely dismantled the engine scratched up the paint, threw all the parts in the trunk and told me they were denying warranty on my car that has 3000 miles on it wouldn't give me a reason why charge me $1,200 for Diagnostic and told me to remove the car immediately or I would be billed for storage this after having spent over $220,000 buying for vehicles from them in the last 18 months.DO NOT USE THEIR SERVICE DEPARTMENT!!

smokey123

Aug 6, 2016

We called ahead and spoke to salesman Joe Smith about our interest in a used car. He was so very helpful as was everyone there.

Mahmoud62508

Jul 28, 2016

Best experience ever walked in told Jarrett Davis what I needed got me the price I wanted and walked out in less then 2 hours I recommend security dodge and make sure u see Jarrett Davis

Raed Azzam

Jul 20, 2016

I went there to buy a used car and luckily I got a sales person his name is David Garcia. I highly recommend this guy to buy a car (new or used). he can help you with anything you want and direct you to the right person in service or anything you. he has a high knowledge in any car in the dealer. I got good deal and good service there.

Triniman

Jul 7, 2016

Anthony is the Biggest CON MAN followed by Corey in sales and Raja in Finance. I recently purchased a used car from this dealership and was promised the car would be Touched up and all missing pieces would be installed. Everything Corey promised to me was a lie, secondly Raja told me the car came with a 3 year warranty. No one explained that i had to pay $3,000 extra for my warranty. I took the car in to get touched up and they didn't even touch it up that well and when i asked for them to fix the shield under the front drivers side, they declined because i gave them a bad review the day before and now they don't even want to touch the car at all. I would never recommend this place even to the Devil himself. All promises that were made on the car were not fulfilled and they gave me a note saying that they do no honor verbal promises. They also passed the car inspection with 2 Bald Tires, Ripped Wiper Blades, Flickering Headlights, TPMS sensor light was on. Cory also told me that he was part owner of Security Dodge Chrysler Jeep Ram SRT which was not true. I just filled out my VS-35 forms that is going to DMV and the Better Business Bureau will be contacting you.

geo1963m

Jun 30, 2016

Went in looking for a new truck, spoke with Alise, who was friendly and energetic and very helpful. She set me up with Daniel Framm who was very helpful and knowledgeable and got the ball rolling. Two days later I drove home with a 2016 Dodge Ram Rebel. Thanks everyone!

Kristy

May 26, 2016

Purchased 2 vehicles from them. One in Feb 15 and one in Oct 15. Both experiences were awful. We were told to wait 10 minutes by a manager, which turned into 2 hours. We were with our 3 month old son and had to go home to feed him. We were told to wait another 10 minutes which turned into an additional half hour before we walked out. My used car was not ready until the next day, only to break down a week later. Took service an entire week to fix. They provided a loaner car only because i complained. I Wanted new factory tires and rims because the tires on the vehicle were not factory. Took them 4 months to finally replace them and made me pay full price. Service never calls to update you when your vehicle is ready, you have to call them if you want an update. Brought vehile for an oil change, dropped it off the night before. Service did not call all day. We called at 1pm, 3pm, then finally at 6pm to finally be told it was ready. Will never ever step foot in this dealership again. Save yourself the trip and go to another dealership that will actually treat you like a human being.

Gina Demeo

May 24, 2016

Ed and the team at Security Dodge made my car buying experience more than pleasant. Everyone was very professional and courteous. I was in and out within a very reasonable amount of time!

Paula Bologna

May 23, 2016

I had an amazing experience Giuseppe was outstanding and I am very pleased with my new Dodge Challenger!!!!!!

Faye Foster 1990

May 19, 2016

I visited the dealership last month. Was highly impressed with the showroom & the staff . The sales team was friendly & very professional . I needed many questions answered & I must say the gentleman at the desk (John LaFrancesca ) came and sat with me & put me at ease .I was highly impressed with his knowledge & ability to make me feel like I was not a female in a mans world ! I've visited a lot of dealerships that intimidated me & I lost all confidence & left .!I am the proud owner of a beautiful jeep . Thank you John LaFrancesca & Security for making me a forever customer !! Faye from Great Neck N.Y

jennifer

May 16, 2016

I was met by Alise who was engaging and friendly, and warm. She really helped me think "out of the box' and get a car that really suited me. I worked with Craig who was patient and helpful. The financing all came together beyond my expectations, and I am now super happy speeding along in my Dodge Charger, coming from a Dodge Journey!

crabman

May 8, 2016

they have my 2015 ram ecodiesel 2 months and still cant figure it out.

Ray Melograne

May 8, 2016

I own a Chrysler 2008 Town & Country, which I regularly service at Security Dodge Chrysler GEM. This vehicle has both a lifetime powertrain warranty and a maximum care lifetime wrap (added to the lifetime powertrain). On Saturday, April 30th I had the vehicle serviced for its NYS inspection. It passed the inspection, but the service representative noticed that my lifetime powertrain warranty was expired. I spoke with Bill Davolio (the service Director) to find out how a lifetime powertrain warrantee could expire. He explained that this warranty requires an inspection to be performed every 5 years in order to be maintained. I explained that I had never been told this before, and I would gladly have the inspection done right now. I also explained that at the point of sale I was told that my maximum care lifetime wrap superseded my lifetime powertrain warranty. He instructed me to contact Chrysler at 1-800-992-1997, and have them agree to reinstate the warranty if he performs the inspection. He said that I should insist on speaking to a supervisor. He gave me his card and said to call him back after that point in the process. I did this on 4/30/16 as soon as I left the dealership. At 11:26 AM I spoke with Aleshia, who told me that my warranty could not be reinstated, and I could not speak to a supervisor at that time. She assigned a case number to my call (case #29201612). Chryslers policy is to request a supervisor call-back which is fulfilled in 1 business day. Since that was a Saturday, 1 business day would be by Monday, May 2nd. I never received that call back on Monday. Other representatives advised me to call again on Tuesday, May 3rd (at 9:30) and demand to speak with the supervisor assigned to the case. I did this, and was met with a lie. While on the phone with Kristin at 9:35 AM on 5/3/16, I was told that the supervisor had called me back and left a voicemail at 9:32 that morning. After getting off the phone with Kristin, I checked both my cell and home voicemails, and found no message. After calling back to discuss this with the supervisor, a representative named Daniel (at 12:05 PM on 5/3/16) told me that he worked in a different office and would have to transfer me. He transferred me instead to an office in Canada, who had to transfer me back to the US. I finally spoke to a different supervisor named John, who said that they would not agree to reinstating the warranty. He said that I am a regular customer of Security Dodge Chrysler GEM, and that I should speak further with Bill Davolio since that service center that did not remind/suggest this necessary service. I had Bill Davolios card, and he had mentioned calling him back after I had started the process, so that was what I did. I left him a voicemail at 1:10 on 5/3/16, and another one later in the day. I called again on 5/4/16, and left another voicemail. I tried calling the regular service counter on 5/5/16, and requesting to speak with him. I was told that he was in a meeting, but they took my name and number to have him call me back. I still have not received a return phone call from Bill Davolio. My 5-year powertrain inspection should have been done on within 60 days of October 30, 2013. I have my service receipt from my 2013 NYS inspection performed at Security Dodge Chrysler GEM. On this receipt there is an area that says, NEXT RECOMMENDED SERVICE: 30000 MILE SERVICE. Why didnt Security Dodge Chrysler GEM list my powertrain inspection in this area of the receipt? Why did I never receive the 1 business day supervisor call back that is Chryslers policy? Why has Bill Davolio still not called me back? I am a loyal Chrysler customer. Beside this vehicle, I own a 2005 Jeep Liberty. I regularly service my vehicles at Chrysler service centers, and have the receipts to prove it. Why is Chrysler treating me this way?

Raymond Melograne

May 8, 2016

I own a Chrysler 2008 Town & Country, which I regularly service at Security Dodge Chrysler GEM. This vehicle has both a lifetime powertrain warranty and a maximum care lifetime wrap (added to the lifetime powertrain). On Saturday, April 30th I had the vehicle serviced for its NYS inspection. It passed the inspection, but the service representative noticed that my lifetime powertrain warranty was expired. I spoke with Bill Davolio (the service Director) to find out how a lifetime powertrain warrantee could expire. He explained that this warranty requires an inspection to be performed every 5 years in order to be maintained. I explained that I had never been told this before, and I would gladly have the inspection done right now. I also explained that at the point of sale I was told that my maximum care lifetime wrap superseded my lifetime powertrain warranty. He instructed me to contact Chrysler at 1-800-992-1997, and have them agree to reinstate the warranty if he performs the inspection. He said that I should insist on speaking to a supervisor. He gave me his card and said to call him back after that point in the process.I did this on 4/30/16 as soon as I left the dealership. At 11:26 AM I spoke with Aleshia, who told me that my warranty could not be reinstated, and I could not speak to a supervisor at that time. She assigned a case number to my call (case #29201612). Chryslers policy is to request a supervisor call-back which is fulfilled in 1 business day. Since that was a Saturday, 1 business day would be by Monday, May 2nd. I never received that call back on Monday. Other representatives advised me to call again on Tuesday, May 3rd (at 9:30) and demand to speak with the supervisor assigned to the case. I did this, and was met with a lie. While on the phone with Kristin at 9:35 AM on 5/3/16, I was told that the supervisor had called me back and left a voicemail at 9:32 that morning. After getting off the phone with Kristin, I checked both my cell and home voicemails, and found no message. After calling back to discuss this with the supervisor, a representative named Daniel (at 12:05 PM on 5/3/16) told me that he worked in a different office and would have to transfer me. He transferred me instead to an office in Canada, who had to transfer me back to the US. I finally spoke to a different supervisor named John, who said that they would not agree to reinstating the warranty. He said that I am a regular customer of Security Dodge Chrysler GEM, and that I should speak further with Bill Davolio since that service center that did not remind/suggest this necessary service. I had Bill Davolios card, and he had mentioned calling him back after I had started the process, so that was what I did. I left him a voicemail at 1:10 on 5/3/16, and another one later in the day. I called again on 5/4/16, and left another voicemail. I tried calling the regular service counter on 5/5/16, and requesting to speak with him. I was told that he was in a meeting, but they took my name and number to have him call me back. I still have not received a return phone call from Bill Davolio. My 5-year powertrain inspection should have been done on within 60 days of October 30, 2013. I have my service receipt from my 2013 NYS inspection performed at Security Dodge Chrysler GEM. On this receipt there is an area that says, NEXT RECOMMENDED SERVICE: 30000 MILE SERVICE. Why didnt Security Dodge Chrysler GEM list my powertrain inspection in this area of the receipt? Why did I never receive the 1 business day supervisor call back that is Chryslers policy? Why has Bill Davolio still not called me back? I am a loyal Chrysler customer. Beside this vehicle, I own a 2005 Jeep Liberty. I regularly service my vehicles at Chrysler service centers, and have the receipts to prove it. Why is Chrysler treating me this way?

caseyros

May 3, 2016

Seven Years ago I bought a Pre Owned Dodge Durango from Security Dodge. When decided to trade it in two weeks ago I went back to Security Dodge. There were all new people and that turned out to be a good thing. John Sciortino was so accommodating and so helpful. When I picked up the Jeep Sunday I was upset there was no Navigation. I called John he called me right back and by Monday morning I was in a different Jeep. The one I really wanted. John is smart, funny but most of all one amazing Sales Manager. In the future this is the only dealership I will deal with providing John is still there.

Babottari

Apr 12, 2016

Alise and Silas made my visit here so easy! When you're leasing a car it takes HOURS, but they were the most plesant hours I could ask for! And I'm leaving with the exact car I wanted! No hidden scams here, everyone is reasonable and make it easy!!! Even the financing part was quick and EASY!!! I would tell everyone to come here!

nique68

Apr 8, 2016

GREAT experience with Rich Governanti the GM, Glenn Behrens (sales), Anthony Macca (finance) & John Guggliemetti!! Very accommodating & no pressure whatsoever! I hate going to dealerships because the impression is "who's going to scam me today & for how much" - but not with Security Dodge. They made me feel like I was a little sister being watched over! I purchased a Chrysler 200 on 2/29 & recently had an issue with the headlight. I spoke to Rich & he got me right into Service - set me up with a loaner & took care of everything quick & easy. Security Dodge is the BEST dealership I have ever purchased a car from & now they have a customer for life. Chrysler is lucky to have all of these guys affiliated with them & they should serve as a role model for other dealerships. Thank you!!!

nique68

Apr 8, 2016

GREAT experience with Rich Governanti the GM, Glenn Behrens (sales), Anthony Macca (finance) & John Guggliemetti!! Very accommodating & no pressure whatsoever! I hate going to dealerships because the impression is "who's going to scam me today & for how much" - but not with Security Dodge. They made me feel like I was a little sister being watched over! I purchased a Chrysler 200 on 2/29 & recently had an issue with the headlight. I spoke to Rich & he got me right into Service - set me up with a loaner & took care of everything quick & easy. Security Dodge is the BEST dealership I have ever purchased a car from & now they have a customer for life. Chrysler is lucky to have all of these guys affiliated with them & they should serve as a role model for other dealerships. Thank you!!!

Mike7777

Mar 30, 2016

Good experience from the manager to the salesman to the service manager all very patient and took the time to satisfy my needs I would recommend stopping in.

maxniko

Mar 20, 2016

Kept us there 7 hours and kept lying saying they are busy only one mechanic on duty, when the car wasn't passing inspection! was trading my lemon that I got there last May for a new car. My car was in the shop more than I had it almost every month sometimes two weeks at a time. very very dishonest. I was taking a year older car with no amenities that mine had - sunroof, auto start, navigation. $4,000 cheaper sticker price. Then they wanted me to pay $1,500 more for the same warranty that I purchased for $3,000! let me add I purchased this car for my daughter to drive to and from college. it was so unreliable and always in the shop that she was unable to take it to school at all this year.

mdilena05

Feb 18, 2016

Our family has purchased several cars here in the last few years. Service is great, prices are great! Nothing but satisfied! Thank you Alise ;) We will be back!

Daddysgirl92304

Feb 13, 2016

My car broke down. I got an estimate on what it would be to fix it. Basically, not worth it to fix. I went to Security to check out what they had. Glenn answered all my questions and was very straight forward with me.

Tsr

Feb 1, 2016

I am 66 years old. Not new to auto purchases. This is the classiest dealership I have dealt with yet. You cannot sit in this place for more than 10 minutes without someone asking if you are being taken care of. I walked in on Sunday to lease a Durango and drove the new car away Monday morning. They tailored the deal to the price I was looking for and made it very easy. Surprised I didn't buy here before. John LaFrancesca (sales manager) and Glen Behrens sales person were excellent. Do yourself a favor and check this place out.

tiffanypedone

Jan 24, 2016

I had such an amazing time at security dodge last week. professional, great deals and great attitudes! Ask for Fritz and Alise they made my day beyond enjoyable. I didn't know exactly what I wanted to buy so Fritz showed me all the models and explained differences between buying new, used and leasing. I left feeling great and had an amazing new car. thanks again for everything especially the free oil changes and car washes. This place really takes care of you!

RafeGaret

Dec 6, 2015

I purchased a 2016 Dodge Charger SCAT Pack a couple of weeks ago. The sales and finance team are phenomenal. They made the process fast and very easy. That's the good news.Now for the bad news. I didn't notice when I took delivery, but about a week later that the driver's front door needed adjustment as it wasn't flush with the passenger door. I made an appointment and brought the car in for service. I asked the service advisor if I should bring it to their body shop for an adjustment. He told me they could do it in house. He was wrong. The technician who "worked" on my car made a terrible mess of things. I put "worked" in quotes because he obviously didn't know what he was doing. When I got the car back he said that "this was the best he could do". Not only was the door still not adjusted properly, but it was worse than when I brought it in. Then the service advisor wanted me to come back the following week so the body shop could look at it. I demanded to go to the body shop immediately. 10 minutes later, the door was fine. Long story short, don't let these guys do anything except mechanical repairs. I should have known better but I trusted the service advisor and even though this wasn't his fault either, he needs to take responsibility for his technician's work. Bottom line, technicians shouldn't attempt work they have no business doing in the first place.

Sophie1226

Nov 30, 2015

Went to security to release another Jeep grande Cherokee ( previously used another dealership). The sales staff was great and I was very happy with the deal I received and the New Jeep that I got. Big thanks to the management staff for helping me deal with some issues from the previous leasing company. Great place and great staff highly recommend

Mj12345

Nov 8, 2015

Very helpful and knowledgable. I would recommend purchasing a vehicle from this dealership. The price was fair and they sales people were we're not pushy but very helpful

jeep2015

Oct 26, 2015

Job well done by Alise Bitic, Frank Carretta & Anthony Mecca. Drove the old car in and left NEW jeep the same day. Great service all around.

jerry1987

Oct 21, 2015

Recently came in and bought a 2014 dodge 1500 Laramie. When i bought this truck i was told so many time that the service here is great!. Well i have a problem with my truck wich i have tryed to get into service and its 100% impossible. All i want them to do it take a look and listen. I just got put on hold because i asked to speak to a service manager. Infact while i am writting this i am still on hold. (10 min) when i asked to setup a service they said they can not get me in until november 9th and i can not get a loaner car until december. Does that sound right? I dont think so. (still on hold). I just recieved a V.I.P. service card in the mail lol and i cant even get them to check out my truck. Probley the worst service i have ever had! Thank you security dodge!! Gerard Hopkins

T. Kelly

Oct 21, 2015

We recently purchased a new van for our growing business- From start to finish the experience at Security Dodge was top notch-So happy with Rich and the service they provide that we have our next truck already on order!! Would highly recommend this dealership!!!!!

Bob C

Oct 20, 2015

My third visit to Security, and TJ Thomas set me up with exactly the Jeep I was looking for. He listened carefully for what I was looking for, and led me directly to the Jeep I wanted! John helped correct some minor financial issues after the sale. As always, Security excels in good people providing quality products and services.

thikskuld

Oct 19, 2015

My third visit to Security, and TJ Thomas set me up with exactly the Jeep I was looking for. He listened carefully for what I was looking for, and led me directly to the Jeep I wanted! John helped correct some minor financial issues after the sale. As always, Security excels in good people providing quality products and services.

Alexa1234

Oct 17, 2015

I had a great experience today at Security Dodge! Anthony was very attentive and knowledgeable. He walked us through the entire process and made the trade in and transition seamless. Based on my experience I would recommend this dealership and Anthony to anyone who was looking to purchase a new car!

Summer wind

Oct 9, 2015

Our experience with Security has always been above board. When purchasing a car we dealt with Rich Governanti and service with Billy Davilio they are both very professional and always try to meet and exceed our expectations. I absolutely recommend this dealership.

vic1129

Oct 8, 2015

LET ME TELL YOU, I WENT TO 3 DIFFERENT DEALERSHIPS BEFORE COMING TO SECURITY DODGE.THE GUYS AT THE OTHER DEALERSHIPS GAVE ME THE RUN AROUND, AND DID NOT WANT TO LISTEN, TO WHAT I WAS LOOKING FOR. SO I WENT TO SECURITY DODGE IN THE PORING RAIN NO LESS,AND THE GUYS WERE SO ACCOMMODATING THEY EVEN WENT OUT OF THERE WAY TO SHOW ME THE CAR I WANTED OUTSIDE.MY SALES PERSON DAVID GARCIA WAS THE BEST HE. HE LISTENED TO WHAT I WANTED AND MADE THE PURCHASE SO EASY, FOR ME TO UNDERSTAND. THE DEALERSHIP WAS GREAT WITH MY KIDS AS WELL AND TO ME THAT IS IMPORTANT.I WANT TO THANK ALL THE EMPLOYEES FOR THERE HELP.THANK YOU AND I WILL DEFINITELY TELL OTHER PEOPLE HOW HAPPY I WAS.

imperial

Oct 3, 2015

even though its about 30 miles away its great service and way cheaper than the ones closer to me. i will continue to come here as my primary mechanic

Michael Nomikos

Sep 30, 2015

absolute worst car buying experience ever. everyone there is a lying criminal from the sales team to the management. i signed a special incentive lease last year on a challenger. it was supposed to be that you get a 2014 model for one year and when the '15 model comes out you can swap yours for a new one with no changes to payments or terms. the sales manager john lied to my face and purposely never turned this paperwork in, resulting in my lease becoming a 39 month lease on a car i did not want. i know this for a fact because one of his sales team is a client of mine and told me in confidance that he outright lied about the deal in order to get me to sign and then lied again about the outcome. when i confronted him about it he became very nasty and was extremely unprofessional to me. i decided to leave before it got physical. this man is not a professional and the only reason he is sales manager is because his daddy owns the dealership. i will never go back there again, not even to spit in his face and i wouldn't recommend this dealer to my worst enemy.

EDITH MORAN

Sep 26, 2015

My husbandand I just purchased our dream car and are very happy. Big Rich and Anthony took good care of us and were very helpful. They explained all the new gadgets in the truck and took their time and did not rush us. We highly recommend these men and this Dealership.

NickyO

Sep 25, 2015

My wife and I had another Awesome Experience at Security Dodge. We where in the market for a new Jeep Wrangler Unlimited to compliment our Grand Cherokee. When we walked in the dealership we where greeted and directed to a great salesman Big Rich for Big Savings! He was excellent at listening to our needs and wants and working with him and Rich G we received an excellent Deal! Mike L. in the finace department explained every step of the process and we where out the door in no time. This is our 4th car/Suv from Security and we always recommend this dealership to our family and friends.

Georgette

Sep 21, 2015

I came in to just see what was available, I took a test drive with two SUV's. It turned out I was so happy with the experience I made a purchase. Everyone worked together, very pleasant atmosphere. No pressure.

Jeep junkie

Sep 20, 2015

I went to security dodge after receiving what I thought was a very unfair deal from my current dealership that I lease my Jeep Grand Cherokee. Big Rich was my salesman and I quickly told him about my previous offer and what I actually wanted. He treated me with respect and was very friendly and helpfully. I was able to walk away with the Jeep I wanted and the price I wanted to pay. No haggling no nothing. I told him what I wanted and he made it happen. Within a few hours I was driving away in a new jeep for a great price! ( plus a few added extras)

dec31babyatoptonline.net

Sep 13, 2015

Courteous,fast and reliable service.Very pleased with my experience.Great to do business with a reliable team!See you next time with pleasure.Have a great day!

dpet769

Sep 9, 2015

The whole team at Security Dodge was very friendly and helpful. My salesperson Fritz was very helpful with getting me setup and comfortable with my new car.

Reshma Seth

Sep 7, 2015

The service that my husband and I received at this service center was outstanding. We got a tour of their lot and test drove a couple of cars before saying yes to the jeep. David, Sunny and Raja took fantastic care of us. I highly recommend Security Dodge Chrysler Jeep to everyone.

tb

Sep 7, 2015

Great Service (Oil Change) 30 minutes and they top all the fluids Very happy hope it continuesI would Recommend this dealership to my family and friendsA+++

WarboNpat

Sep 4, 2015

I have had the pleasure of buying a new Dodge Journey Crossroad! I can't thank the team enough for the warm welcome into their family. The experience was awesome. From management to salesman they couldn't do enough for us. No hassle over price. Easy smooth transaction. No stress. Rich Governanti made sure we were happy. Giuseppe Molinaro bent over backwards to please us. Fritz Francois was the man to see. Special thanks to Tom Neuendorf. Thanks guys for making us smile.

jegott98

Sep 3, 2015

Had an 8:30 am appoinment for a safety recall saw Dianna Oneil she was very helpful. By the time I had my coffee and sat down to read the paper the car was ready.On my way out I spoke to Big Rich about a trade in.They took the car over to the apprasial dept .Well by the time I left the dealer I had a brand new 2015 jeep grand cherokee laredo .The sales people were very helpful.This is my third jeep from this dealer service is easy and painless.

WarboNpat

Sep 3, 2015

I have had the pleasure of buying a new Dodge Journey Crossroad! I can't thank the team enough for the warm welcome into their family. The experience was awesome. From management to salesman they couldn't do enough for us. No hassle over price. Easy smooth transaction. No stress. Rich Governanti made sure we were happy. Giuseppe Molinaro bent over backwards to please us. Fritz Francois was the man to see. Special thanks to Tom Neuendorf. Thanks guys for making us smile.

carlos

Sep 2, 2015

This dealership is a awesome and amazing place,they helped me take out a dodgePromaster 2500 of the year with no problems, they do whet ever it take to help u leave with your vehicle,thanks a million ANTHONY MACCA and JARRED DAVID.

lindalvd

Sep 1, 2015

I couldn't be more happy with my purchase of the Compass. Alise, David & Mike went up and beyond by taking their time explaining everything in detail and making sure i was totally satisfied!. I will highly recommend this dealership and will send as many people as i can to Alise and David. They won't be disappointed!

Shlee

Sep 1, 2015

This was my first time leasing a car on my own, and Alise Bitic made the experience effortless, along with the help of Lev Abgarian! I was in and out of the dealership so quickly and both of them were absolutely amazing at helping me pick out the car of my dreams! Alise was TERRIFIC, and made sure everything was perfect when I came back to pick up the car! Lev Abgarian and Roger, the Finance Manager were so informative and made the process even more outstanding. I have already recommended a friend to Alise and Lev and will continue to do so! Great dealership all around.

kieth

Aug 31, 2015

Went to another dealer, tried to lease a car. I felt salesman and dealership was not giving me the best deal and I told them going to Security Dodge. When they heard that all they kept saying is you will get ripped-off their no good and a lot more. When I arrived at Security Dodge spoke with Mr. Giuseppe Molinaro . He worked out a great deal (he was the best) and asked Salesman T.J. to show and let me test drive the truck I bought. Salesman T. J. the best. Thank You Security Dodge

CatR

Aug 31, 2015

I brought my Dodge Charger in for an oil change and inspection (of course waiting for the last minute). When I pulled into the Express Lane I was told I needed an appointment for the inspection otherwise I would most likely have a "wait time" of 2 or so hours. I figured I had no choice other than chance getting pulled over for expired inspection. I asked if it would be less time if I didn't get the oil change and was told "yes". I went inside to wait and started reading a new book. I didn't even get to chapter 3 when I was told my car was ready. Couldn't believe it only took about 15-20 minutes. It was explained to me that since I didn't have the oil change they didn't need to use the lift and that was what would take the extra time. Well, I was one very pleased lady! I have been bringing my car to Security for a few years and I really never had a long wait time. It was so early when I left that I decided to go shopping!

kieth

Aug 31, 2015

Went to another dealer, tried to lease a car. I felt salesman and dealership was not giving me the best deal and I told them going to Security Dodge. When they heard that all they kept saying is you will get ripped-off their no good and a lot more. When I arrived at Security Dodge spoke with Mr. Giuseppe Molinaro . He worked out a great deal (he was the best) and asked Salesman T.J. to show and let me test drive the truck I bought. Salesman T. J. the best. Thank You Security Dodge

Sean Page

Aug 30, 2015

I worked with Fritz when I came into the dealership. My sister in law just bought a car here recently. Worked out a great deal for a jeep Cherokee to lease with Giuseppe and fritz. I'm happy with my deal for the price and the great car. I would come back.

Steven G

Aug 30, 2015

I went in for a routine oil change. I was out in a half hour, barely put a dent in my busy schedule.Thanks Security Dodge Service Team!

BobbyD

Aug 27, 2015

Diana O'Neil was extremely helpful and knowledgeable, as always !! She took care of my safety recall notice very promptly. Thank you very much, I greatly appreciate it.

deborahlynn

Aug 27, 2015

This is my 4th vehicle from Security Dodge and at all times have been happy with the service received - Diana, as my service person, is incredible. Everyone is great and a pleasure to deal with as well.

Nise12

Aug 27, 2015

I went in for service with my nine month old in tow. I was hoping for a fast turnaround so my little one wouldn't have to sit in the waiting area for too long. I was extremely satisfied with how fast my service was completed. It was finished well before the amount of time that was estimated for me when I arrived.

TerryMikeB

Aug 25, 2015

Diana in the service department is amazing. She has always assisted me with service. She is VERY knowledgeable. She listens, and asks questions to find out exactly what needs to be done. This week I only needed my car to be NYS inspected, But I wanted to take the opportunity to praise Diana! I only go to Security Dodge Service if she is there. She is the best. I've had years of experience at Security. And when Diana is involved everything goes smoothly.Unfortunately, my husband and mom have brought their cars to Security and didn't request Diana and they didn't have good experiences. I told them ALWAYS SEE DIANA!!!

GrettaJetta

Aug 22, 2015

An overall great experience. I'm very happy with the service I received and will definitely be returning for any future needs that require attention. The End

antonio white 33

Aug 21, 2015

they had my car for a week a sure me that the problem was fixed took the vehicle on trip and it broke down on me worst service department ever never buy a dodge

Lisad

Aug 19, 2015

We bought a used car for our daughter just last week. David was great,he worked with us to find a Jeep that is safe and was affordable. There was no pressure at all; he listened to what we needed and made the process easy and quick. This is the third car we have gotten from Security Dodge. The service and attention is what keeps us coming back. Thank you to David and the whole team--We'll be back!

goodman4point0

Aug 18, 2015

This is our 4th vehicle we've purchased from Security Dodge and I would never go elsewhere. Bill Reilly was exceptional and went above and beyond to be sure we got what we needed.

moparmedic

Aug 16, 2015

I always do my service with security and I've never regretted making the 30 mile trip from my house to the dealer because i know that they will always take care of me. I went to get my oil changed, bad news is that they warned me because it was busy (which it was, cars pilled up in the garage) the service wait was 2 hours, well great news was that it was surprisingly done within an hour. In & out no problem. No wait. Always good drive for me in my challenger

annie4846

Aug 7, 2015

My 2010 had a recall..they fixed it free in just over an hour.Craig was very helpful & professional..way to go....thank you much

Roxy

Aug 2, 2015

Went to Security Dodge and just picked up my new car!!!! I was helped by the sales manager Giuseppe who went over everything with me directly and gave me an amazing deal on my new Challenger!!!! If you need a new car go see the guys at Security Dodge they will do the right thing and you we really have a great experience.

KaceyLip

Jul 31, 2015

I just leased a Dodge Durango. Thanks to Alise and Freddy it was a smooth ride. Highly recommend if your interested in Dodgr Jeep or Chrysler go visit this dealership and make sure you see Alise and Freddy is your sales person

plumber

Jul 30, 2015

I purchased many cars from there , and this was one of the worst experiences of my life. Met a salesman , which worked with me and agreed to a vehicle , spent ours working with my budget. After needing some time to think about the decision , it was but now and drive off or deal is off . And there attitudes went from nice to nasty once I walked away . Returned a few day later after they called with a better deal and once we agreed and hand shook on it . We noticed the car was damaged in lot . So they had to send it out for body work . I was going to back out but the deal was done and in my budget . Then the sales manager called and wanted more money for taxes after we agreed that was already in our agreement. He yelled at me like a child and hung up on me. I called my sales rep and he straightened it out , and finally picked up the car , waited another 2 hours , to find out they only had one key and tried to accuse me of dropping and losing it. when I didn't drive away yet . They told me to return in 2 days to be in and out to get key programmed. Brought car home and saw so many dings and scratches they were not noticeable at night. Went back spent 3 hours waiting for key to be made , showed sales manager damage and car is still back in there body shop being repaired. Every manager is a manipulator and a lier , they changed there mind and very pushy to make a sale and don't hold up to there promises. A after all that they sent me out with a 1/4 tank of gas Will never go back to that dealer again .

augie323

Jul 23, 2015

Went there specifically to purchase a 4/4 or a all wheel drive vehicle. Spoke to salesman who showed me numerous vehicles,all of which were supposed to be what I requested.we loved a jeep latitude which the salesman insisted was All Wheel Drive. When I asked where button or knob was to lock in ,he stated car will automatically adjust do to weather. A day later I called saying I believe my car was only front wheel drive. The manager Anthony got INVOLVED and said there was a mistake the car is front wheel drive. Explained I didn't want this vehicle . They would only take it back if I bought something else from them .which I had no choice but to do since I wanted a 4/4 or all wheel drive. If this isn't fraud or basic bait an switch I don't know what is. Worst of all I was a return customer , who purchased a suv there last year. They also agreed to wave $750 fee, which they did initially on first car . When I exchanged cars I didn't realize till the next day they charged me this fee. When I called I was told it was to late.

evers137

Jul 20, 2015

Recently I had an issue with my new 2015 GC Overland. Living in East Moriches, about 60 miles from the dealership, The team at Security came and picked up my GC, and in spite of having a grid lock schedule of maintenance scheduled, they were able to get the car back up and running (very minor issue), they detailed it and performed other maintenance due and......I was back on the road in no time so, Thanks Security for being what you claim to be and keeping me on the road. Mike from EMO

APatron

Jul 15, 2015

If you have any issues, from sales to service, I would recommend going directly to the General Manager, Rich G. Any issues I had he handled very quickly and to standard.

Resilient!

Jul 14, 2015

This is the third vehicle I've purchased at Security Dodge. I always was met with enthusiasm, treated with courtesy, professionalism and most important without any pressure to purchase then and there.The staff and management surely work great hand in hand and have created a winning formula. There's a reason why their showroom has plenty of activity at all times.I encourage you to visit their showroom and take a look for yourself at the friendly and welcoming faces that greet you at the door. T.J. Thomas without a doubt has demonstrated superb knowledge for every vehicle I purchased and Guiseppe Molinaro and Anthony Mocca took care of the rest! All of them true gentlemen, thank you!I honestly have no reservations recommending Security Dodge!!

WayneM

Jul 12, 2015

We had a great experience leasing our new Jeep Grand Cherokee Limited. The entire process was easy from start to finish. THe people are wonderful and we walked away with a great deal as well. I highly recommend Security Dodge Chrysler Jeep to anyone looking for a great ride.

grumpy69

Jul 12, 2015

Came in looking to get out of my lease early on my 2013 Jeep. Amber was great, she answered all my questions and made sure I test drove the car and it met my expectations. I was looking to lease a 2015 Dodge Durango R/T which other dealers were unable or unwilling to work with me to get me close to my price or they were just plain unable to get the truck in. Security Dodge got the truck in the color and Specs I wanted in 24 hours. Anthony Macca in Finance was great and explained everything,Thanks.

Wayne M

Jul 12, 2015

We had a great experience leasing our new Jeep Grand Cherokee Limited. The entire process was easy from start to finish. THe people are wonderful and we walked away with a great deal as well. I highly recommend Security Dodge Chrysler Jeep to anyone looking for a great ride.

vschaller

Jul 10, 2015

I went there to look at a used jeep I saw on the internet. Coming from Yonkers, it wasn't a short trip (45 miles) and I'm glad to say it was worth the trip. They treated me with respect and I was impress with the dealership's overall operation. If the need arises, I will be back again for another vehicle.

GREG333

Jul 8, 2015

I arrived at Security Dodge to trade in my Dodge. I was greeted by Danny Fram who was very friendly and professional. He helped me with all my questions, offered excellent service. He went step by step with me and helped me purchase my 2015 Dodge Challenger. While I was waiting, other sales people passing by asked if I needed anything. I was treated like family. I also met with Anthony Macca in Finance. Again, another friendly professional employee at Security Dodge. I have been to many car dealers in the past, but Security Dodge will be the only dealer I would ever go to. Danny and Anthony really treated me and my wife with such a friendly attitude. No matter what questions I had, they knew the answer. I have recommended Security Dodge to 3 of my neighbors who are looking for a new cars.Keep up the good work. You guys ROCK!

tlc31

Jul 2, 2015

Clean, friendly and fast. I got in and out quickly and even had some free coffee. It is always a good experience. Thank you Security

MaryLou

Jul 1, 2015

I had an issue with my ignition switch. I received a recall notice but Security could not schedule me until July 2nd. Well on Thursday June 25th (the day of my daughter's High School graduation) the ignition just shut off and I could not start the car. I had it towed to Security and Craig (Service Manager) called to let me know he received my car. He even came in on his day off on Saturday to see how my car was coming along and called me to put me at ease. I was able to pick up on my Saturday afternoon at the showroom. Thank you so much for the quick response in taking care of this major problem.

EJW711

Jun 25, 2015

Everyone I spoke to was very friendly! They were determined to help me leave with a new car and I was so happy about that. I love my beautiful new jeep patriot! The guys that helped me made this usual long annoying process very relaxed easy and comfortable! I had just an overall awesome experience!

tshrtkng

Jun 18, 2015

My experience with this dealership was to purchase a new Jeep. New methods of sales we're sneaky and underhanded. I offered my keys in order to get and appraisal for my cars trade in. They refused to give my keys back!They tried to do a bait and switch on the car that I was interested in buyingI walked out without buying anything they followed me to the car!Don't buy from this dealership

John

Jun 15, 2015

Sales personnel were very professional and helpful in helping me to decide on the right vehicle for me.I was very fortunate to meet Frank Carretta and Giuseppe Molinaro when I visited Security Auto Sales.I highly recommend Frank and Giuseppe to my family and friends.

Pat D

Jun 12, 2015

A very different feel then some other dealerships i have dealt with. Alot more straight forward. I did not feel like i was getting jerked around , like some recent dealers i have been in. No complaints.

donofriothomas

Jun 9, 2015

A few weeks ago I had the pleasure of taking my Durango in for service, the Service Rep immediately heard my concerns and addressed them even though it was 4pm in the afternoon when other service centers start slowing down she without hesitation took the car in and checked it out. She didnt try to sale me extra services or items, extremely professional. While there, the salesman who sold me the car greeted me and asked the Service Rep what was wrong with the car, which shows that he cared and didnt change once I signed my name on the dotted line. I was pleased with the wait time as it was less than an hour and I was done.

Colin

Jun 7, 2015

Easy, uncomplicated buying experience. Ask for Fritz when you get there. He's a gentleman and knows the product he sells . Seems like all the members from Long Island Mopars get their new cars here.

Jerry and Judy

Jun 1, 2015

We just bought our fourth vehicle from Security Dodge, and it was a pleasure to deal with Jarrett Davis our sales representative and Mike from the Finance Department. Jarrett was very professional, and met all our requests, which were a lot!! He walked us through the whole process, and really did a great job hooking us up with the financing we were comfortable with. Mike did our loan there, and literally gave us everything we asked for, and we appreciated it so much!! Thank you so much guys for making our 2015 Jeep Compass buying experience a pleasure!! Gerard and Judith Cervo

bizibill

May 22, 2015

My car had been rear-ended and repaired elsewhere. There were still issues that were not properly addressed, even after multiple returns and was getting nowhere getting it fixed right. I had not used Security service in the past for logistical reasons but made it a point to give Security a try. I described the problem in a note when left the car in the evening after service closed. Early the next morning the note was responded to by Craig. He fully understood the issue and proceeded to troubleshoot the problem as described. By noon Craig had not only found the source of the fault but thoroughly checked the entire car to see if there were any issues of concern and gave me a list. He explained everything in terms that I could understand so I was able to determine which of the items I wanted fixed immediately and which could wait a little longer. The work was extensive but completed by the end of the next day. I am completely satisfied with the service and will use Security service in the future.

Jim

May 20, 2015

Once again I left totally satisfied, I went in just for an oil change. And mentioned I probably needed to schedule another appointment for electric seat and shifting concerns. Well I was wrong after a brief wait I was led to a technician Frank who I was able to explain the issues to. He was obviously a highly trained mechanic and diagnostic expert cause all issues were resolved. My Durango performs perfectly and Frank is a true gentleman and an asset to your staff. The service manager was extremely helpful and kept appoligizing for the wait, believe me it was well worth it. This is my 2nd vehicle bought and I am not switching, it is a 45 minute drive and is well worth the trip for such outstanding and thorough service and care. Thank You Again,

mic21546

May 18, 2015

I brought my Jeep in for an inspection on a busy Friday. I was in and out within an hour. Brandon was friendly and efficient.

seanroberts

May 16, 2015

STAY FAR AWAY -They are Liars and Thieves! took my vehicle in for a problem I was having. I was told it was fixed and was road tested, so I paid the fee. I took back the vehicle and in 5 minutes I encountered the same problem. I brought the vehicle back a second time and now they said the cause of the original problem was something completely different. They then claimed to fix this new issue and to have road tested as well. I took back the vehicle and again within 5 minutes I encountered the exact same problem. They then informed me there was nothing else they could do. I took the vehicle to reputable place to get it fixed and they informed me that the work that Security Dodge did was so poor that they actually did damage to the engine and it would cost $200.00 just to fix the damage that Security Dodges so called repair work had done. I called the Security Dodge service manager, Bill Divolio multiple times but he would not get on the phone. Finally, after many, many calls he did speak with me. I informed him of the situation and he told me not to call back and I was no longer welcome at Security Dodge. The bottom Line is Security Dodge had my car for 6 days total, and not only did they never repair the problem but their horrible service cost me $200, this on top of their rudeness and unprofessionalism

RoseJeep

May 9, 2015

I had a great experience at Security Dodge. Unfortunately my car got totaled and Rich Governatti and Alise Bitic were so helpful. I wasn't sure if I was gonna lease or purchase a used car they were very patient and helped me realize it would be better for me to lease financially for me. I leased a 2015 Jeep I absolutely love it drives great and I feel safe not like my nissan sentra All of the salesman were very helpful also. I highly recommend if your looking for car of truck go there I told all my friends. Thank you Roseanne,

gandcsmith

May 5, 2015

We are very pleased with the lease of our Chrysler 300. Our salesman, T.J. was well informed, personable, and courteous. We also were taken on a tour of the service department which I found very helpful. I think we made the right selection in choosing this dealership. Valerie Lipari was our follow up person after we made on line inquiries. It was a pleasure speaking with her and meeting her in person.

Steph213

May 2, 2015

After visiting a few other dealers & having a horrible experience I happened upon Security Dodge. Immediately upon meeting my salesperson I felt at ease he was friendly, courteous and listened to what I was looking for. He turned my nightmare car purchase into a joy. I will be sure to recommend both Security Dodge & my sales person to anyone I know looking for a car.

kris1116

Apr 28, 2015

Now, we all know the harsh reality of a young woman going to a dealership by herself is probably not advised. The last dealership I went to was a HORRID experience. I left them with a headache and confused. I never wanted to set foot in a dealer again. After some convincing and knowing I needed a new car, I visited this dealership. I spent some time there and my sales rep, Anthony Pavone, was patient, knowledgeable and I did NOT feel ANY type of pressure. I was so nervous, and scared of getting taken advantage of initially that I had my guards up - but I have to insist that this was the FIRST experience that I had purchasing a vehicle that I was able to relax a bit - I even ordered Sushi and ate there while reviewing paperwork! I left understanding what I was getting myself into, what my warranty was, and what my payments are. I felt more educated and confident. Thank you Security Dodge and THANK YOU ANTHONY PAVONE!!!!!

Nurisse26

Apr 26, 2015

It was a pleasure for my daughter and I to do business at Security Dodge Dealership . Customer service was excellent and everyone seems knowledgeable about the product they sell . Alise Bitic BDC manager was very professional and made every step of the process easy for us . I definitely give this dealership a 5 star rating for outstanding service and would recommend them . Ms Bitic thank you so much for making this a great experience for my daughter and I . My daughter loves her Jeep Grand Cherokee !!!!!

nuklnevy

Apr 23, 2015

everytime I have been to security dodge I have gotten the best deals ever and the sales people are fantastic also the management are so helpful that I find no other reason but to stay with security dodge no other dealership comes close

Laurie C.

Apr 16, 2015

I recently leased a 2015 Jeep Grand Cherokee Limited from Security Dodge and my salesman Steve Charles was wonderful. He explained the vehicle in detail, taking his time to show me all the new features that Jeep has installed since my last Jeep purchase 11 years ago. Not sure if I could have figured out all the new technology without his assistance! Steve also called me about a week after my purchase to make sure everything was satisfactory and to answer any questions I might have. Wonderful dealership with conscientious employees...will definitely recommend highly to anyone in the market for a new vehicle.

Blue eyed welder

Apr 14, 2015

Everyone was helpful and polite. This is the third vehicle I purchased from security dodge. Big Thanks to Fritz, Alise, Anthony and Jonathan for making this a pleasurable experience.Thanks again Jim LaClair

DODGEDRIVER

Apr 14, 2015

David Garcia was patient, nice and not pushyHAD ALOT OF PATIENCE DID NOT IGNORE US AFTER SALE WAS MADE. hE CALLED A FEW DAYS LAER MAKING SURE ALL OK

Erica2015

Apr 14, 2015

Security dodge was a pleasure doing business with. They provide excellent customer service, awesome deals, and in my opinion are one of the best dealerships I have been to. Alise bitic BDC manager made every step of the process pleasant and enjoyable. Amber bitton was great at assisting me in finding the car that best fit my needs physically and financially. I give Security dodge a 5 star rating for outstanding service and would recommend them to anyone especially Alise and Amber if you are looking to purchase a new car within reasonable financial means!

Car

Apr 11, 2015

Service dept will make empty promises, we had several recalls and DVD players installed never worked. Spoke with general mgr, service mgr and others with no resolution. Working with corp office now!

TopJimmy5350

Apr 9, 2015

The entire staff was professional, polite, accommodating and pleasurable to deal with overall. I have leased 4 vehicles through Security and will continue to come back and refer people to the dealership. I walked in knowing what I wanted and had my truck of choice in 2 hours!

Greg77

Apr 6, 2015

Fritz is a very nice salesperson, who did not pressure us at all. He worked very hard to get us the perfect lease with all we needed.

Mike99420

Apr 4, 2015

Just wanted to leave a quick shout out to Chris on all of the help I received in buying my Dodge Durango. He went above and beyond with his service. I never felt rushed or hassled during the whole transaction. Lets be honest, car buying sucks until you drive off and he did his best to make it a better experience.

LoveMy jeep

Apr 3, 2015

Great experience! They really work with you to get you in the car you love. They appreciate customer loyalty. We've bought 5 cars from them and got great deals with everyone.

ker1978

Mar 30, 2015

I was looking for a Jeep Grand Cherokee Limited. I had a specific color in mind which is one of the more limited colors. Security Dodge had two! I met with David Garcia for a test drive. He was great! He was very professional and knowledgeable. The process of purchasing the vehicle was very easy. From start to finish, everyone that I met with was great. I would CERTAINLY recommend Security Dodge!

Magusarts40

Mar 30, 2015

From past bad experiences with other dealers, I was pleasantly surprised at Security Dodge. Silas was a complete gentleman and very knowledgeable with the vehicle I was looking to purchase. Giuseppe helped the negotiation process move smoothly and was professional throughout the process. I was introduced to Rich who was sincere with making sure my experience there was positive and if I needed anything or had questions that he was there if I needed him. The dreaded part of buying a vehicle is usually the "finance guy", but Vito was not at all like the other finance guys at other dealers. The deal agreed upon with Giuseppe didn't change. Vito kept to my monthly payment concerns, he didn't pressure me or add things to the sale.What a pleasant experience purchasing a vehicle at Security Dodge.Thank you very much.Sincerely,Andrew

saytodd

Mar 26, 2015

I searched Dodge website for a particular vehicle. Security Dodge came up as having what i needed.I spoke with salesman Nick Paantaleri. Very nice guy.He introduced me to Guiseppe Molinaro, Sales managerBoth treated me like family. We agreed on a price and there were NO surprises.I have purchased/leased over 15 NEW vehicles in my lifetime and this had to be in the top 3 experiences. Quick, easy and very pleasant transaction and their facility is top notch.Even Richard the GM came over an introduced himself to me. I would highly recommend this dealership and plan on going back for another vehicle very soon.

Anthony Scit

Mar 25, 2015

CAME FROM NORTH JERSEY HOUR AND HALF AWAY WITH MIXED EXPECTATIONS . I WENT TO DEALERSHIPS IN MY OWN AREA THAT WOULD NOT BUDGE ON PRICE OR MY TRADE IN. SO I TOLD MY WIFE WHATS THE WORSE THAT CAN HAPPEN IF IT DOESN'T WORK OUT WELL GO OUT TO EAT. WHEN I ARRIVED THERE I WAS DEALING WITH NICK PENTALERI WHO GAVE ME THE BEST PRICE FOR TRADE IN AS WELL AS NEGOTIATING FOR THE 2012 DODGE RAM. I FELT NO TENSION AND NICK HANDLED IT VERY PROFESSIONALLY. I WOULD DEFINITELY COME BACK THANK YOU:) 3-15-15

jcontello

Mar 16, 2015

I went BACK to Security Dodge because of my previous experience with Kace Cox. While I was hoping I would have the same experience it turns out this one was even better. As always, Kace was receptive, honest, quick to respond to any of my many questions and most importantly, delivered the exact product agreed upon without one issue. That was just the sales portion of the process - the pickup of the truck was just as good -- Kace along with the finance person Vito provided top of the line service where all of my paperwork was already prepared, organized, 100 percent accurate and clear. I couldn't have gotten in and out any faster if I tried and they weren't rushing me. Everything was correct so there was no hold up of any kind. This is how buying or leasing a car should be and I will continue to recommend Kace and now Vito going forward.

Ckarambelas

Mar 14, 2015

I'm actually pleasantly surprised by my experience at Security Dodge. I was in the market for a new Wrangler but didn't really want to have a high monthly payment, keep dreaming, right? Well, Guiseppe actually made it possible. He answered all my questions, gave me a great price, and made me feel like I wasn't crazy or less important than someone who was looking to buy a car. It was awesome. Plus, I've always been really intimidated by car salesman... We all know the old adage, but it was such a nice experience, and he was great. I can't believe I used to lease my cars somewhere else. Security Dodge, if you're reading this, you now have a customer for life. Thanks for hiring such a great employee who makes your customers feel like they are important.

Nicehit

Mar 14, 2015

We are very unhappy we got a truck that didn't have what we wanted and the sales person didn't let us know and now I am stuck with it so you will never see us there again

LaurenK

Mar 12, 2015

I have been to a lot of Dealers in my day and I will say that Security Dodge Chrysler Jeep Ram in Amityville, NY, BY FAR exceeded all my expectations. After a draining day of comparison shopping, I walked into Security expecting much of the same song and dance of outrageous pricing and less that courteous salespersons. Boy was I wrong! NICK PENTALERI was AMAZING! He was friendly, smart, considerate, and really worked with us to achieve a price point that was reasonable and affordable. We never expected to complete an entire transaction in one day, but in approximately 4 hours, we walked out with a great trade in and a brand new 2015 Jeep Grand Cherokee Limited which is the most beautiful jeep ever! There is DMV on site, so our plates were transferred right away and while we were waiting, Nick gave us a gift certificate to enjoy lunch at the restaurant across the street which was a nice touch.Once the car was ready to go, they had a nice woman, Casey? (sorry not 100% sure) go over the features with us so we were comfortable driving away with new technology. We were also given a voucher for 30 days free carwashes locally.My family has had jeeps for 30+ years and have never received this kind of service. We will never go to another dealer again.Thank you to NICK PENTALERI for making our new car shopping experience successful and virtually stress free!

Nascal

Mar 12, 2015

I went to security dodge just to get one truck I ended up leaving with two trucks. With that being said you know I got an awesome deal. had such an amazing experience they are extremely helpful & patience. In my opinion I had the two most greatest people helping us Alise & Glenn They were amazing. I definitely highly recommend security dodge for your next SUV . I got the Cherokee trail hawk and my husband got the grand Cherokee both fully loaded 2015. We love our new truck and extremely happy with it.

Kevin islip

Mar 9, 2015

Looked around and found best deal here at Security Jeep, Looked at many different SUVs and chose the grand Cherokee ( looking for a bang for the buck) never owned a jeep prior. Appears to be better built than its competition. Sales team was not pressurizing which I have experienced at other dealerships.

TC

Mar 9, 2015

We were in the market to lease a jeep. We spoke to Alise and she was super friendly and helpful. She introduced us to Alex who was a knowledgeable and professional salesperson. We were able to get the car we wanted at an excellent price. We are very happy!!

Dipman21

Mar 8, 2015

Salesmen was decent but he must be new because early on a "manager" named Anthony got involved. He was rude and pushy he tries to intimidate you into spending more than you looking to spend. Never gives you a straight answer and tells you if you get financing from somewhere else. that they have small print and your loan is really not that good. They held a bank liquidation sale recently and prices stayed the same. The stated in a phone message that they were selling these cars at no profit to them. Next they try tack on a certification fee and a 911 security fee for a total of $1300. No other dealer I visited had these fees. Do yourself a favor and avoid this place at all cost. If you do go do your research and you will see the lies right away. Zero stars

Riokev

Mar 8, 2015

Looked around and found best deal here. Looked at many different SUVs and chose the grand Cherokee ( looking for a bang for the buck) never owned a jeep prior. Appears to be better built than its competition. Sales team was not pressurizing which I have experienced at other dealerships.

dani

Feb 28, 2015

David Garcia and Vito ilardi Are great customer survice i recommend everyone to go to security dodge for their next car. Awesome people and they do their best so you can leave happy. A++ for my experience, their manager Alice Bitic is awesome and she made my wife and I so welcomed and she kept checking to make sure we are happy.

Jimmy

Feb 23, 2015

I was very happy and satisfied with the excellent help from Alise Bitic and Fritz Francois by getting me in a wonderful Ram truck. They were very professional and courteous.

Rohan Gardener

Feb 18, 2015

Definitely not one to write reviews however,overall I had a very nice experience with the dealership. They worked with me and I never felt that I was being taken for a ride ,like you get with a lot of other dealerships, I would and will recommend my friends and family to security . From the salesman T.J to the finance representative Raj along with Alise Bitic the BDC/internal manager I received quality customer service.

dgard

Feb 18, 2015

overall I had a very nice experience with the dealership. They worked with me and I never feltthat I was being taken for a ride ,like you get with a lot of other dealerships, I would and will recommend my friends and family to security . From the salesman T.J to the finance representative Raj along with Alise Bitic the BDC/internal manager I received quality customer service.

printman

Feb 16, 2015

it was great dealing with Steven Charles and Richard Governanti.it was a pleasure to deal with. It made the whole car buying experience very easy and enjoyable.I am an old herbie dodge guy and was very excited when the great crew from herbie came to security.looking forward to deaingl with them again. I have and always will recommend security Dodge to my friends and family.

cathy0425

Feb 15, 2015

Silas Baskerville (our salesman), did an excellent job selling us our car without being pushy. He explained everything clearly about the car.Giuseppe Molinaro, (sales manager), stepped in when the finance person fumbled the deal. He corrected any problems there were, and closed the deal in a professional manner.I would definitely by a car from this dealership again. Tom Neuendorf was also helpful in closing the deal.

nuklnevy

Feb 15, 2015

bILL ORDERED THE PART IT CAME IN AND HE SET UP A DATE TO INSTALL EVERYTHING WENT GREAT WHAT MORE CAN BE SAID !!! THANK YOU BILL AND SECURITY DEALERSHIP PERSONAL !!!! NO NEED TO GO ANYWHERE ELSE !!!!!!!!!!

jssjrob

Feb 8, 2015

The Service Department seems to actually care about getting getting my Grand Cherokee back up to snuff. Based on my experience at other dealers, I thought my Jeep's issue was going to take days to diagnose and repair, but these guys called me after having the car in the shop for only a couple of hours. The only thing that could make the experience better is if they had more loaner vehicles for the customers.

jssjrob

Feb 8, 2015

The Service Department seems to actually care about getting getting my Grand Cherokee back up to snuff. Based on my experience at other dealers, I thought my Jeep's issue was going to take days to diagnose and repair, but these guys called me after having the car in the shop for only a couple of hours. The only thing that could make the experience better is if they had more loaner vehicles for the customers.

Unhappy

Jan 30, 2015

Overall poor experience...from sales to service and will not be giving them the pleasure of seeing my credit card or my jeep again. Found numerous member of both the sales and service team rude, dishonest and not willing to do anything to keep my business. Every time I dropped the truck off for service it was returned with oil stains on the interior.....you know I am not fibbing here...happened 3 times for heaven sake and unexplained delays in performing work. I actually think they did not even do the oil change they charged me for last time - being no new sticker or resetting the information message on the dash. And to make matters worst when I went to pick up the truck - night pickup the truck was blocked in by another car that they could not find the keys for. A sales manger with slicked back hair - skinny -don't know his name but I think he is the grandson of the original owner (RIP) otherwise nor sure why they would keep someone like him...unprofessional.....rude....a joke in all honesty.....tried to help but when he realized he could not get the car out became nasty and told me to pick up the truck tomorrow....I asked him to be compensated for my time....n/c for the oil change and he actually cursed - YES cursed at me and said "you work that our with service". So...lets see....I took the 20 minute ride down to pick up my truck that I already paid for via credit card and you made me come back and don't compensate me for my time......20 minutes - 4 trips....geez. Next day when I went to pick up the truck the Service Manager tried to smooth things out but sorry boys....u can offer me free oil changes for the life of the truck and still will never bring my truck back to you again. And to top it off.....I am 99% sue the slicked back hair...skinny joke of a sales manager dumped coffee all over my truck after I left...saw it the next day when I went to pick up the truck and I do remember him having a cup of coffee in his hand. There are so many other dealers in the area that will treat me with respect...and want me as a customer....great credit and buy a new car/truck every 4 years.....I will never step foot into Security again.....hope you do the same. Also, the employees I checked may not have been involved but the review made me select at least one - I think the sales mgrs. name was John, not sure but you at the dealership all know who he is (wink)...yes, the idiot that represents your company in the poorest manner and if wasn't family should be fired ASAP. I will also be posting this review on YELP and Google and the webpage setup by the gun group also regarding poor experience- I hear you have the ability to block reviews on Dealer Track from a friend in the business.

MC

Jan 22, 2015

We had a great experience at Security Dodge. Everyone was helpful and made our experience a positive one. Tom was excellent, very patient and took his time with us. We were very happy and completely satisfied with the friendliness of the staff. We will definitely be recommending Security Dodge to friends & family. We love our new Dodge Durango! Thank you!!

Swanee

Jan 21, 2015

I've dealt with sales people in my search for the right truck, right price and most important great people that care about my TIME, only to be disappointed. If your looking for a vehicle don't waste your time going anywhere else, and make sure you ask for Amber, Very professional and such a sweetheart. She gave me the respect I was looking for and a price I was very happy with.

Pscazzuso

Jan 20, 2015

So happy with my experience at security dodge. I am soon to be a first time uncle and definitely needed a new vehicle for my future niece or nephew. At first I didn't even think I would be able to afford anything on the lot let alone a car I desired. But that's when I was wrong, with the help of Amber doing everything possible to help me I walked away with the car of my dreams and couldn't be happier. I highly recommend any future car buyer to check out security dodge and their awesome staff. Thanks again Amber

Pscazzuso

Jan 19, 2015

So happy with my experience at security dodge. I am soon to be a first time uncle and definitely needed a new vehicle for my future niece or nephew. At first I didn't even think I would be able to afford anything on the lot let alone a car I desired. But that's when I was wrong, with the help of Amber doing everything possible to help me I walked away with the car of my dreams and couldn't be happier. I highly recommend any future car buyer to check out security dodge and their awesome staff. Thanks again Amber

davev

Jan 15, 2015

Don't bother wasting your time and money by going to any other dealership. Security was not only able to get me in the exact jeep I wanted when the other dealerships couldn't, but they also worked with me to get my monthly payments down to even less than I thought possible based on my credit score. I've bought many new cars and I have honestly never dealt with a more upfront, no nonsense sales person as Chris Pompeo, and I have never dealt with a finance department so eager to help me arrive at a payment that works for me. I would give more stars if I could. I've found my car dealership for life.

davaleo

Jan 14, 2015

Don't bother wasting your time and money by going to any other dealership. Security was not only able to get me in the exact jeep I wanted when the other dealerships couldn't, but they also worked with me to get my monthly payments down to even less than I thought possible based on my credit score. I've bought many new cars and I have honestly never dealt with a more upfront, no nonsense sales person as Chris Pompeo, and I have never dealt with a finance department so eager to help me arrive at a payment that works for me. I would give more stars if I could. I've found my car dealership for life.

Ev1drv

Jan 8, 2015

Easy to deal with best pricing around they valued my time I was in and out as promised Jonathan and Amber were a great help

jeffny72

Jan 7, 2015

This is overall an ok dealership, but follow up of Service Department is horrible. My first experience was they needed to order a part. 3 weeks went by and no follow up whether or not they received the part. I called and found out the parts dept received 2 weeks go and never notified the service dept. Then I brought my car in on 1/6 for engine issue. Called this morning at 8:40AM. Told by Dennis that tech was looking at it and would call me back in a few. Never called me back and still no update. Seems like you have to be overly persistant to get answers etc.

vanjs91

Dec 31, 2014

I dealt with Joe Smith, Sunny and Vito Ilardi. All three were very helpful, courteous, and did an outstanding job. Very happy with our purchase!! We love our new Patriot!

Nick C.

Dec 30, 2014

Glen and Alise were very helpful at this dealership. They were excellent sales personel and I felt very comfortable purchasing a vehicle from them. I am now leasing a Dodge Ram 1500 from Security Dodge and could not be happier with the truck. Great customer service here with very friendly employees. Definitely would recommend.

NCavs789

Dec 29, 2014

Glen and Alise were very helpful at this dealership. They were excellent sales personel and I felt very comfortable purchasing a vehicle from them. I am now leasing a Dodge Ram 1500 from Security Dodge and could not be happier with the truck. Great customer service here with very friendly employees. Definitely would recommend.

DoodlesLou

Dec 17, 2014

I purchased a 2014 Dodge Avenger on 11/13/13. I went through the BJ's Buyer program and Fritz Francois was my salesman. I had a email confirmation on what the price would be and he didn't try to do any haggling with me. The process was easy and I left with my new car. He even sent me an email on the one year anniversary and both times I went for a oil change, he says hello with a hug. A very nice man, I enjoyed doing business with him. My last free oil change and inspection was done on 11/28/14 and an oil leak was found. Since it was Thanksgiving weekend and I had company from out of state they got me a free car rental. My car was done later that day and I picked it up the next day. I lived a little from this dealer but I only had good experiences with buying the car and the two service appointments.

rich.v

Dec 13, 2014

I had a great time here after going to do many other dealerships who always wanted me to give them $3000 for a down payment I didn't have that mush yo put down and I was driving a 98 jeep grand Cherokee 4.0 with 286,000 miles on her and I needed car to get to work and pick my daughter up from school without being scared that old jeep my break down again so I came over here after three or four other dealer and they where they only place that got me a deal my credit ain't the best but I do work full time and I make good money almost 60k a year I walked out the same day on a 2013 Dodge Dart Rallye 2.0 pitch black very nice sexy car and I'm definitely coming back as soon as I get my income tax I'm coming back for the 2015 Jeep Cherokee trailhawk what the V6 and let them work their magic again for me with the banks I can't remember the ladies name but she sits in the back right across the window from the parts department short hair very pretty she talked to the bank and she got me the deal this is why I'm also coming over there because whatever they did they did when nobody else can do thumbs up

al.jeremiah

Dec 11, 2014

This dealer was exceptional, we had a fabulous experience with our salesman, Elvis Duran, he worked with us to acquire the price we wanted. He even called us several times after the deal to see if everything was good. He helped us get a second key made at their expense. We are very happy with this dealership. And then when I thought that was just great, Elvis sent us over to meet with the Fiancial Manager, Raja Jagtiani, He was also exceptional, we were in and out in no time, he processed all of our paperwork, filed my loan with the credit union while we waited. He explained everything to us, offered us a coverage package that we like and then before you knew it we were able to leave with our new truck. We would recommend these two dealer reps to anyone, so if you go to this dealer make sure you ask for: Elvis as your salesman, and Raja as your financial manager.

mccaffery1024

Dec 8, 2014

Had a great time looking at vehicles, test driving them and getting great help and advice on purchasing a new jeep. Rich Governanti has had a hand helping me buy my last five cars since 1994 at the old Herbee Dodge in West Islip. I was happy to see Bill D. (service manager) is here with Rich. Thanks also to Chris P. our salesman, pleasure to deal with.

paul.ermert

Dec 7, 2014

I have purchased from Security before and evertime seems to get better than the last. Silas Baskerville our sales rep was aces along with the sales Manager Rich Governati they were able to work with me and put me in my new jeep in recoard time. Thanks Guys Paul E

Djkelly2

Dec 6, 2014

Had a really great experience at this dealership... The salesman was very helpful and knowledgable about the cars.... Took his time explaining the different models and options .Customer service was great. The manager came over to introduce himself ....to inquire about our visit . Very nice and professional. Would definitely recommend this dealership to friends and family.... Will also use them again in the future... Made buying a new car pleasant and enjoyable ...

johnnydd

Dec 2, 2014

Lev and Vito were so friendly and a pleasure to deal with. This is our second time buying from this dealer and they are great.

Scott_Mc

Dec 2, 2014

Great salesman great experience! No hassles no games. My family has purchased many vehicles from Security Dodge. I'll be back! Fast service but not pushy at all

nuklnevy

Nov 28, 2014

I have bought over 10 vehicles from security , the employees are very helpful and considerate. I just went back and bought a 2015 jeep wrangler for my grandson and everything went smooth as usual . the service is always great and fast in and out as they promise . what can I say right from the owners to the people answering the phones your all great !!!!!!THANK YOU ALL !!!!!!

Allison O'Driscoll

Nov 20, 2014

After stopping at both Levittown and Westbury jeep with not so great experiences, I went into Security with my fiance continuing my search of leasing a white Jeep Cherokee and Ariel not only was able to give me the jeep I wanted, it also was at a good price (after a bit of back and forth) and had the cold weather package which is just what I wanted most in the car. Ariel was professional and very enjoyable to do business with. I had a great experience buying my jeep at Security Dodge. I already have recommended a friend to go there after he had a horrible experience at Westbury Jeep. I'm very happy with my decision to go to Security.

tania.dunnehrlich

Nov 19, 2014

My husband and I just leased a 2015 Jeep Grand Cherokee and the staff at Security Dodge were not only helpful but extremely nice, well beyond the call of duty particularly Alise and Chris. They made the whole process smooth and easy. We are extremely happy and satisfied with this dealership. Excellent to say the least.

boscool

Nov 14, 2014

Found a used Jeep that had the hard to find features we wanted/needed. Before and after signing the sales we specifically asked if there would be any additional charges or fees on delivery day. NO was the answer. Then at delivery the FI guy in the front corner office tells us there is an additional $400+ dealer fee/dealer profit which he could not even explain! Because we needed the vehicle with the required options, we reluctantly agreed, So, the result is instead of dealing with integrity and on the up and up ensuring loyal repeat customers the dealership/stealership chose to be the typical slimy car salesman that we all hate! All for the sake of a relatively small amount of additional profit! So, that makes us feel foolish and taken advantage of, admittedly for our mistake of not walking away from the deal as we have in the past when it happened at other dealerships. So how does it impact Security Dodge?! Well, we are a five car family who will never ever buy a vehicle from Security again ! The five of us also tell every person we speak to about cars or dealerships of how we were treated at Security Dodge and tell them to steer clear! So, while I am sure the FI got a big pat on the back for squeezing more profit out of our deal he and the dealership have cost themselves so much more than that and either don't know it or don't care! They have also lost our service business except for free oil changes or recall repairs that is where we get to take advantages of THEM! In any event this is a true story! Don't believe what they tell you, better yet stay away from them and avoid the type of treatment we encountered! Maybe someday the owner will wise up and have his sales staff treat people with respect and integrity and earn customer loyalty and repeat business! I am not holding my breath!!

frankackley

Nov 14, 2014

We spent weeks researching our car purchase and found the nicest people, with the most thorough follow up and the best prices at Security Dodge. We love the car and are quite fond of Alise Bitic and Jon Lively as well, not to mention the wonderful people in the back, and the candy ladies in the front. Thanks for making the whole experience easy.

aarena002

Nov 12, 2014

I recently bought a Jeep Grand Cherokee and I could not be happier with the car and service. Everyone was extremely friendly and I did not feel like I was being pressured into anything. They treated me like I was one of their own and I will definitely be going back to Security again in the future. Huge thanks to Tom, Alise, and Ariel. I will be sending friends and family your way!

jbailla64

Nov 4, 2014

I showed up on a Saturday and Joe Smith gave me a test drive for a dodge ram. I said call me back on Monday and he did. I called him back and set the appointment to get a Wrangler instead and it was all set up. I had many problems with my insurance company until I gave Joe the phone and he took care of it all and then I drove off the lot. Thank you Joe and Rich Governanti I appreciate all your help!!!

Mkersting

Nov 3, 2014

This dealership goes above and beyond for their clients. They went out of their way to make my car buying experience a pleasure. I would recommend anyone in the market for a Chrsyler product to consider going to this dealershop before any other in the Long Island area.

fgodart

Oct 9, 2014

We have been leasing cars from this dealership for years and once again a few days ago.Great experience and excellent service from Nick Pentaleri, the management and team at Security Dodge Chrysler. Thanks again! We love the car!

two8yzx

Oct 7, 2014

GREAT JEEP, GREAT PRICE, GREAT PEOPLE. LOVE THIS DEALERSHIP & OUR NEW JEEP CHEROKEE. will be back for another very soon. Stephanie & Brent, Bucks County PA.

stevebag383

Oct 6, 2014

My wife and I purchased a 2014 Dodge Durango Citadel on Labor Day weekend at Security Dodge. Our weekend started on Saturday when we test drove a Limited and loved the truck. We made an appointment to drive the Citadel on the following day. That Sunday we waited over an hour to see a salesman. Granted it was busy being Labor Day weekend but I feel that was excessive being we had an appointment. After being shuffled around we were hand off to Jonathan who was very nice and ended up selling us the Citadel. The two major issues I feel ruined my outlook on the dealership was; after spending about $50,000 on a new vehicle they told us that they are only allowed to put $20.00 worth of gas in an empty truck. Then we are told that the best finance rate we can get with an outstanding credit score was 3.99% because we are buying a Durango and not a Dart. I found that its odd that the vehicle you buy determines your interest rate and not your credit score!

troy.hunt.94

Oct 5, 2014

My wife & i were looking for a specific dodge Durango with no luck on there lot, the ladies & gentlemen went out of there way to pull the showroom model out for us.. on top of going out of there way, I got a deal that we were extremely pleased with.

Hoclax43

Sep 27, 2014

Very pleased with the service dept. my vehicle was good as new when it was returned. Staff was exceptionally pleasant and informative. The service dept was able to get the parts and fix my problem quickly.

Janetlp

Sep 26, 2014

I have been looking for a family SUV for two months I went from dealership to dealership and everything I liked I couldn't afford. I had finally found a truck that I could afford but it definitely didn't wow me. my girlfriend knew this and referred me to security Dodge. She had purchased a car from this dealership and I actually remembered my husband also did. we went in and we started looking at Jeeps they're beautiful but that's what I had and I wanted something different. We were waiting for the salesman and we were looking on the floor at all the trucks and we came across this Dodge Durango it was all white and just gorgeous. I happen to like trucks that have big tires but have class and this one was beautiful inside, it was a six passenger with captain seats. I had joked with my girlfriend okay now I found the car of my dreams but I can't afford it. Jon L came over and introduced himself we looked at a couple of different vehicles, took a jeep for a ride and came back in the show room. I went over to the Dodge Durango and said now this is what I want. well somehow he made it work and I walked out with that vehicle. I haven't stopped smiling since. Two days later my girlfriend called me. I haven't spoken to her in a while and I told her about the truck that I bought and how excited I was and she was joking hey how could you afford that I wanted one and I couldn't get one. She had gone to another dealership. I brought her down to Jon and she walked out with one too. This is absolutely a true story. I had an awesome experience and my girlfriend had an awesome experience and we both have gorgeous vehicles I highly recommend this dealership.Thanks Jon L and Amityville Dodge you're the greatest

pgd357

Sep 26, 2014

I called this dealership looking for a specify model and color Ram truck. I spoke to Alise Bitic, internet manger. She was great. Very friendly and made me feel like family. I purchased a truck that same day. They gave me the best price with virtually no haggling. John Livesey the sales rep was knowledgeable and gave me a spectacular deal and a great price on my trade in.I also used their service department. Diane O'Neill the service advisor was very customer oriented. She quickly got me back on the road and all the work was excellent and beyond mumy satisfaction.

cjsned359

Sep 25, 2014

From the moment we walked into this dealership our experience was top notch!!!! Our salesperson Joe Bernard and financial coordinator Anthony Macca were the best!!! They were extremely kind, informative, professional and made the whole transaction go so smoothly. We would highly recommend this dealership and plan to purchase more vehicles in the future!!! Thank you!!!!

HespelerFamily

Sep 25, 2014

I went to the dealership and was treated not like a customer but like family. From the sales person to the finance person to the manager, they did the right thing by me and helped me get what I was looking for , for the right price. They didn't just try and stick me with any bank just to make a sale, they shopped around for me to get me in me price range. I will definitely go back and recommend you stop in if you are looking for a great deal.

bekkah9999

Sep 20, 2014

Amazing service, Anthony and Joe were more than a pleasure to work with, would definitely recommend this dealership. Could not have asked for more! They both helped us throughout the whole process and we left with 2 vehicles, one for me and one for my parents!

Michael Aurrichio

Sep 19, 2014

Highly recommend dealership. Wish I went to Security Dodge for my first Jeep. Couldn't be happier with the Jeep 2014 that I purchased and the experience I had during the process.

atbrown1

Sep 18, 2014

Service provided without sheduled appointment. Diagnosed problem and advised of time required for repair. Very pleased with service and time required for repair.Highly recommend Security Dodge Chrysler Gem for service.

davebsky

Sep 18, 2014

John LaFrancesa was awesome to work with. He was receptive to my needs and worked out a great deal for me on a 2015 Jeep Grand Cherokee Altitude. Thanks again Dave B

makinyahappy

Sep 16, 2014

I bought my Jeep Grand Cherokee in 2012 and have zero complaints. I am constantly recommending this dealership to friends and family, some of whom have bought recently at this establishment. The staff is always more than helpful and friendly. I use the service center which is without fail always quick and efficient.

guillermo.rene

Sep 14, 2014

I went in with a pre approved check from capital one auto finance. I was looking for a used car my salesman Fritz G. Francois was very good to me not trying to force me to buy something. He actually help me get a better deal and walk away with a brand new car out of the show room. Anthony Mecca the finance manager was great he got me a good deal and he kept his word. I told him I will pick up the car on friday and please have all the paper work ready as it was my daughters birthday. He had all the papers ready for me to sign I was in and out in less than 1 hour that was amazing. I would buy a car from them again.

JGny

Sep 12, 2014

the new challenger I came to buy was either left with the windows open or possibly floated in flooding the entire floorboard was a puddle!

winston.ortega

Sep 11, 2014

I Think the folks giving high ratings must be paid spokespersons. My experience has been lets say below poor, in my opinion. Car was dirty, Finance Guy tried to extort a huge premium to register the car $750 versus $75 on invoice, 5 weeks later my car is still not registered and I am still owed a second remote. Everyone is polite and nice, that is the only positive I can say so far. Make sure that you mentally prepare to deal with this business. I keep asking for a manager to call me but they either don't care or may be afraid to talk to me! My sales guy seemed afraid of his managers and seemed so impotent.

Jeremy Karlin

Sep 8, 2014

At this Dealership, you really need to pick out who is going to be your Sales person. I had two Sales people completely blow the sale. I will keep both of their names out of this because they could be the right sales representative for you. I walked in told the first sales clerk that I am looking to be in the mid 300s per month with Sign and Drive (First payment, taxes, DMV fees, etc.) I started with one person, handed off to another salesperson. I knew more about the Jeep then the two of them, yet they mocked me on how I called the Sahara a Sierra. Where I work, we use the Phonetic Alphabet where the letter S means Sierra. Then the second sales representative overpriced me on the Jeep Unlimited Wrangler Sport S by 200 dollars. He thought that 512.00 per month with 2000 down on a base Unlimited would work. I do not understand how mid 300s turns into over 500. Do you think I want to sit down and say I want this price and he will walk away and talk to someone, come back with a lower price going back and forth. back and forth getting the price lower and lower until we get to the mid 300s. I told him from the beginning. I want, this, this and that. If you cannot do it, I do not want to waste anymore of your time and I will try next month. I am so not, into You are my hero. You talked that evil little price down for me. I told him that www.Jeep.com is well under that price that you are offering. That is a finance price, not a lease price. You insulted me in front of my Wife and son. I continued to ask him if he understood that I have extensively investigated this vehicle for years. He decided to call me out, puts me in front of a computer, only to find out that I am correct. I came back a week later after getting a better price at another place. I was unwavering on letting these two know that they were off by 200 dollars and I arose to call them out on it for a second time. I came with the other paperwork from the other dealership in hand. Neither of these two was working. I started to deal with two other individuals that were extremely too motivated on getting my transaction THAT day or no deal. Hate that too. Came back another week later, after dealing with Westbury, where I only felt like a number to them. Met Uncle Steve and hit it off. Very direct and gives it to you straight.

Par4jamc

Sep 6, 2014

I recently purchased a brand new caravan from Security Dodge. The entire process was so simple I ended up leasing a new jeep 2 weeks later from them again...primarily because of Jon Livesey. I have purchased several new cars in my life time but never had such an enjoyable stress free experience. We weren't even sure if we wanted to lease or buy but Jon our salesperson made the decision very easy for us. He was knowledge, friendly and didn't pressure us into anything. So many other dealerships made us feel uncomfortable and dragged out the negotiating process for hours. Jon didn't play games, he became more of a friend and helped us to the very end. I will definitely refer this dealership to everyone I know. Everyone there seemed great but if you shopping there, ask for Jon L :). THANK YOU!!!

MaryJim14

Sep 1, 2014

I cannot thank Dan and Anthony enough for their hard work in helping me get into a beautiful 2014 Jeep Grand Cherokee. They were both, honest, respectful and knowledgeable. They were both able to answer all of my questions and concerns and were a pleasure to deal with. There was never a time they made me feel pressured, confused or unimportant , like some other dealerships I have dealt with. I would recommend Security Dodge Jeep and Chrysler to any friend or family if I knew they were looking for a car. Thank you again for the high quality experience and will definitely be returning when my husband is in need of a new car.

Brianatk

Aug 26, 2014

Staff was very friendly, knowledgeable, and helpful. I would definitely recommend friends and family to purchase a vehicle from Security Dodge Jeep and Chrysler as it was a great experience.

Jeepjeep1718

Aug 24, 2014

ONE positive Everyone is very friendly. Negatives, poor knowledge of car being purchased, felt like this was their first car beig sold ever as there was lack of any type of prior experience. Very misleading when talking over the phone, changed their statements. Forget about calling parts department, long response time. Called recently to get the number of the leasing company and wasn't given the number. Was told to go online to find it. Very lazy. All people there care about is how they look!

nikleonard

Aug 23, 2014

Finally a great experience at a car dealer! I went in unsure of which Jeep I wanted to purchase, and Minka was so helpful and directed me to Chris Pompeo. He listened to everything I had to say and then greatly educated me about everything I needed to know. After test driving a few Jeeps, I fell in love with the 2014 Jeep Grand Cherokee Altitude. Michael in finance was able to get me a loan, even with my bad credit! What an amazing truck! I've had this truck for 2 days and get stopped at every light and corner asking me about my truck. They made a stressful car buying situation for me, very easy and enjoyable. I will definitely be referring everyone to this dealer!

jr829

Aug 19, 2014

Went in looking for a 2014 Jeep and got exactly what I wanted for a great price with no nonsense. The staff is courteous and you get exactly what you want for thr price quoted. The numbers do not change when you leave this dealership. I have experienced this with other dealerships and it is so annoying. Must see John LaFrancesca

Scottgc

Aug 12, 2014

Went to Security Dodge on a whim to look at a 2014 Jeep Wrangler. My wife and I were immediately greeted by sales consultant Billy Mulvey. From the minute we met Billy we knew we were in good hands. Billy is an extremely honest and professional salesman, something not easily found in the car business. Billy sat patiently with us and went through the numerous options associated with Jeep Wranglers. We test drove the vehicle we wanted and fell in love with it. Billy expedited our potential purchase by immediately setting us up with the finance department to discuss options. After a few hours, we were able to work out a great deal and drove away with the vehicle that day, John LaFrancesca the General Sales manager is also a good guy. He assisted us during the purchase and dropped our monthly payments just to get us into the vehicle he knew we wanted. We will recommend this dealership to all of our friends and family.

JLevy113

Aug 9, 2014

I had a great experience with "Uncle Steve" at Amityville's Security Doge. He really treats you like family! He made the experience of buying a car enjoyable! and i am LOVING my Jeep!!

Luckymopar416

Aug 6, 2014

Easy to deal with , no nonsense or game playing with numbers . Came to this dealership knowing I was going to leave with a new truck and I did , drove it home that evening .

dsonneborn

Aug 4, 2014

I purchased a 2010 Jeep Grand Cherokee from Security Dodge that I found on a cars-for-sale website. I was welcomed and always treated like a valued, big expensive new car customer. Nick Pentaleri, my sales rep, was friendly, knowledgeable, very down to earth and genuinely likes people; and has great taste in music! He was always willing to answer, or find the answer to any question, and I had a lot of them. Even though a trade in agreement was not reached, I drove away a satisfied customer in a great vehicle and had a great car buying experience

Mbelus

Jul 27, 2014

We have bought many cars in our family over the years, and typically the experience has several bumps in the process, a negotiation that involves rapid talk and a shuffling of terms, etc. THIS WAS NOT THE CAS AT SECURITY DODGE. From the moment we met Glenn in sales, to Sunny and finally Raj in finance, all discussions were informative, clear on facts and a competitive was presented from the outset not something we needed to battle our way toward. We did a lot of homework in advance and had a good sense of what our options were for the Jeep we wanted. The Security was solid, straightforward and professional from start to finish. They even added gas as we were leaving the lot when they realized the tank was low. I would go there again in a heartbeat and recommend Security to others. Mike Belus

tmoneytiggle

Jul 15, 2014

Our experience with Security Dodge was amazing. From our Salesman Silas (who did everything from walk tirelessly with my Husband while he chose his vehicle to getting my 6-year old something to drink) he was great. Very personable... Our financial contact Marlon was just as amazing. I could not have asked for a better experience.

dissatisfied consumer 2014

Jul 14, 2014

Horrible customer service - Takes 2 weeks to make a repair no matter how simple or complicated and when you finally get your vehicle back there is something completely unrelated to the original issue wrong with it. After transmission repair on a 3 year old Town & Country it was returned with a malfunctioning tailgate that nearly decapitated myself and 10 year old child. Service department is useless !

Laura

Jul 10, 2014

I'm not one to write reviews, but I felt compelled to share my experience with Security Dodge. Wow, what a breath of fresh air! From the moment I walked into the dealership everything was wonderful. The entire staff was so pleasant and helpful. They really listened to what I wanted and presented options of exactly what I was looking for. They dispelled all the myths of what the car buying experience is. They truly are a top notch dealership. I've sent many friends there and they all had great experiences. Thank you Rich and the entire Security Dodge Team! I absolutely love my new Jeep Grand Cherokee! Five stars across-the-board. Security Dodge has earned all of my future business!

R2jes

Jul 5, 2014

We purchased a 2014 Grand Cherokee from Security Dodge after going to several Jeep Dealerships on the island and not being impressed with their sales pitch! This was one of the most enjoyable car purchases I have ever made. David was honest and our negotiation was painless! I highly recommend this dealership for their professionalism ask & for David Garcia you will be in good hands !

mockey

Jun 30, 2014

Very great experience in purchasing my new pickup from this phenomenal dealer. Would totally recommend it to anyone interested in any Chrysler, Jeep, Ram or Dodge product. Very pleasurable staff. Will definitely be a repeat customer. Salesmen TJ and Mark were great and finance manager Raja went beyond reproach to make my purchase smooth and assured to make the purchase complete and comfortable.

DancinDebbie21

Jun 22, 2014

From the minute I entered the show room, I was treated royally. The salesman was knowledgeable, helpful and gracious. The dealership went that "extra mile" to make sure all my questions were answered and my wants met. Financing went smoothly. I am truly a happy customer and would recommend Security Dodge, Chyrsler Jeep to anyone in need of a car.

vshepherd112

Jun 21, 2014

I called before coming in on June 20,2014 and spoke to Mark Bloom. He was very friendly and confident he could help me. I told him exactly what I was looking for as I had been shopping. He assured me he had what I wanted at the price I wanted and urged me to come in. I did. I met him then he turned me over to a sales person names Glen. Glen was also very nice. I let him know we already have a number per month in mind but he needed to tell me his. He came back very soon with an amazing number. 299 a month for a 24 month lease sign and drive. I almost fell off my chair. I said what's the catch? He promised me no hidden fees. I told him I have been burned before. He was very convincing.I was told to come back and pick up car at 4pm. it was not ready. we had to wait 2 hours for paperwork. I knew something was wrong. he assured me again no surprises. finally we sit with finance guy, and there it was. 595 acquisition fee and 610 dollars sales tax, due at signing plus ist month payment and dmv. I walked out. Yes this was still a great deal, but I was lied to. I would have taken that deal if it was presented in the correct way originally. It was pathetic, I actually felt bad for all involved. This is just a sign of the times we live in.

kbrew

Jun 17, 2014

Erin was professional, knowledgeable, responded very quickly and took the time to discuss available inventory and vehicle options. Highly recommend, good staff. I got all the information and technical specifications that I was looking for on the new Dodge Dart models before even going to the dealership. Nice experienceKevin Brew

Ruth1023

Jun 17, 2014

I went into Security Dodge dealer in Amityville NY just to look and maybe consider leasing a car because financially i never thought i could purchase a new car. After speaking with Alise Bitic in sales I left the dealership that day with a new 2014 Dodge Avenger. I love my car and I am happy with the payments. I know it is hard to believe that anyone would be happy with there payments but after thinking that leasing (low payments) was my only option, knowing that i would have to pay a the end of the lease because of the mileage i use, going to work from Long Island to Queens everyday. The finance manager was able to work with me until the payments were affordable for me. Without him being knowledgeable enough, it would have never happened . I would recommend this dealership to everyone i know. I already have to my family.

aferriso

Jun 16, 2014

Bought my 3rd new car from security dodge and Im happy with each one. Good price, service and people. silas was my salesman and Lori Brennan are my service reps and there the best.

sblairny

Jun 13, 2014

I wanted to speak to someone other than the sales folks at the dealership to explain my experience with the overall performance of their dealership.Naturally, it's important that businesses are aware of the challenges they face rather then just reading purely positive or negative reviews.I submitted an email to the general mailbox and received a call back from Kace within minutes. She was polite, curious, able to understand and listen to my challenges. During the conversation she gathered all my concerns, as well as some affecting their business operations and assured to get back to me with 20 mins.Low and behold, within the 20 mins I received a call back from her with all my concerns with proper answers and a time-frame to which I felt comfortable with.In the end, it's important that when you purchase a used-certified vehicle, your the customer who's spending time and money. This is something that she clearly understands and is business/customer orientated. As a business owner myself, she is a tremendous asset to the Security Dodge family.

ajtuck23

Jun 8, 2014

Steve is THE best! Buying a car has never been such a pleasure. We first met Steve in the Fall, he kept in touch with us until we were ready to lease a new car and he respected our time unlike any other car dealer we had come across. He was fair, straight-forward, helpful, thoughtful and just truly gave us the best experience we could have asked for. He has customers for life in us.

LOVEJEEPS

Jun 4, 2014

I am so pleased with my experience at Security! I was very weary about getting a new car as I had been to a couple of dealerships in my area and felt as if I was getting the run around and being taken advantage of. I decided to take one last shot before calling it quits. I sent my information for a price quote on a vehicle and within minutes I received a phone call from Courtney. She was very helpful and assured me not to worry, that they would take care of me at the dealership and would beat any competitors' price. As soon as I arrived to the dealership I was greeted promptly by a friendly receptionist who offered her assistance without hesitation. I immediately felt comfortable and finally felt safe in a dealership. Courtney kindly greeted me with a smiling face and had a knowledgable sales associate assisting me almost instantly. Not only was he as kind as she, but he made the car buying experience actually fun and much more relaxing than I'd ever expected. I would absolutely recommend this dealership to anyone! Thank you so much Courtney and Billy for all your help!

Millsx00

Jun 2, 2014

We went to browse new vehicles. We could not put in words how helpful friendly and knowledgeable sales rep we had. He worked to get us the best deal in out price range. Went over and above to make it happen. In addition he worked with management and finance department which made us very comfortable. Overall we had a excellent experience ended up purchasing a new dodge ram and couldn't be happier. Thanks again it was a absolute pleasure and would recommend this dealer to everyone

stormhusky

Jun 2, 2014

i was totally unhappy with my 2012 dodge ram 1500 that i purchased at your westbury location. alise and tj were very understanding and helped get me into a new 2014 dodge ram 1500. they were extremely helpful with the transaction and made everything go as smoothly as it could possibly go. They only looked out for my best interests and always asked if i was comfortable or wanted a cup of coffee. it made the whole experience great and i recommend this dealership to anybody interested in purchasing or leasing a vehicle. No matter how far security dodge is from you, its worth it to make the trip. You will be extremely happy and satisfied. Alise and Tj thank you so much for your help.

Boomop282

May 30, 2014

Excellent New Vehicle Experience. Very friendly very warm clean vibrant showroom very knowledgeable and experienced individuals. I too consider Steven an Uncle now. I am very Happy!

rkohl

May 26, 2014

We had a great experience with Steve Charles. He was knowledgeable and helped us to make the best choice for our budget and vehicle needs. We have recommended him to friends, and we'll do so again!

BOBOCAL

May 16, 2014

Found Steve to be a knowledgeable and friendly guy who knew his product and was easy to work with. He listened to what I was looking for and found a way to get close to a price I needed for the vehicle I wanted. I have already recommended friends and family members to work with Stevem

mfain17

May 13, 2014

Very happy with my overall experience at this dealership, I will definitely be purchasing another vehicle from this dealer. I absolutely love my chrysler 300.

Gerraputa

May 7, 2014

Great car! Great service! Fully loaded minivan for a great price. Fritz was super friendly and made you feel welcomed. They even threw in the remote start for free.

KristieCwing

May 3, 2014

We purchased a beautiful Chrysler Town and Country 2014 Touring, just about 5 days ago at Security Dealership. The Town and Country is Fantastic and the Price was Unbeatable!! I love this luxurious minivan... Everyone needs one...!The Town and Country is my current love. I am always on the go with more baggies and people than I can handle. Everything fits perfect for my life style and moves as fast as I do..seats adjust and hide so easily with a quick push of a button. I also enjoy the quick response of the engine when I put the petal to the metal...(watch out granny).If your looking for a car see John Sciortino, Sales Manager, there were no tricks up his sleeves just excellent customer service, friendliness and car knowledge.He understood I was highly interested in the Chrysler, Town and Country and the Original Quote provide on line by Mark Bloom, Internet Sale Manager. I shopped around at 4 dealers Prior to here...hands down they have the Best Deals.John also ensured I drove the Chrysler I was interested in buying.Other car dealers tell you " test drive this one It's all the same" unfortunately not for me.I was not an easy buyer to work with...I threw in a wrench and a hammer by flip flopping on the color of the minivan and a trade in just before closing the deal. It turns out that John is a handy man and was able to use the wrench and the hammer to change the color and made me a great deal on the trade in.Thank you so much John for your Excellent Customer Service and the team that followed your lead. Definitely your dealership will be highly recommended.Best wishes,Kristie (ChickenWing)

tonicharlie

May 1, 2014

The dealership is very nice--clean, roomy and they have coffee!! All of the staff were very friendly. Rich Governanti and Fritz Francois helped me with choosing the type of Jeep I wanted. They were very informative and explained all of my options. I picked up my Jeep Patriot the same day. They could not have been nicer or more helpful. Fritz showed me how to use all the features in the Jeep. He was very patient and said to call if I have any other questions. I would certainly recommend Security and would definately return when my family needs another car or truck. I've been to other dealerships and they don't compare.

jssjrob

Apr 30, 2014

I bought my 2014 Jeep Grand Cherokee from Security in February, and have been back for an oil change. Both the Sales team AND the Service team are TOPS! I highly recommend this dealership!

Spudbuddy

Apr 27, 2014

I set out this past Monday with my wife intending to "see what was out there" in terms of 7 or 8 passenger vehicles. I had done some on-line research and just needed to see the vehicles that I was interested in. I went to Security Dodge after hearing about them on WBAB. Upon entering the showroom floor, I was greeted by a friendly receptionist who very quickly located an available salesman. I was then introduced to Fritz Francois, a very friendly person. I told him that I would like to see the Grand Caravans in stock. We had to take a short ride to an off-site lot, but there were plenty of them to look at. I, and more importantly my wife, liked what we saw. Then we drove a Grand Caravan back to the showroom. Although I did not intend to buy a vehicle that day, I was put at ease by Fritz who did not play the 'games' that I was so guarded against. We discussed price, which I had discussed on-line previously with Nichole Danaher, and they not only honored the price I was quoted, but even beat their own price! Now, I'm sure that is built in to the process, but I ended up feeling like I got an 'un-pressured' good price on the vehicle that I wanted... Thank you Fritz!

santana458

Apr 26, 2014

After searching for days online for the right car, I decided to go to Security Dodge ... and I'm so glad I did. Alise Bitic was extremely helpful and answered all my questions and made my feel very confident with my purchase. I'm very happy with my new car and will recommend Alise and Security Dodge to all my friends and relatives without hesitation.

mainehaus

Apr 25, 2014

When I called the dealership I had no idea what car I was looking for my son .He will be driving soon and want the safest car out there.. Speaking to Alise Bitic really helped, she was so professional and knowledgeable answering all my questions. I do not know enough about cars and she made me so comfortable speaking with her. She has a great personality to sell cars. When the time comes I will be there to purchase my vehicle.

metrohfma

Apr 24, 2014

Recently purchased a new Dodge Ram 1500 Security . Alisa was very responsive,fair in the pricing of the vehicle and had a great attitude of treating a customer the way that customer would like to be treated.

Michele458

Apr 24, 2014

I was nervous about going to a dealership for a used car but Alise made the experience so easy and comfortable. I will definitely tell all my friend to go to Security Dodge. Thank you !!!

ashleyl15

Apr 21, 2014

I went to this dealership in order to purchase a new Jeep. Alise was beyond helpful, friendly and assisted me through the entire process. I couldn't have asked for a better experience and I am thrilled with my new Jeep Grand Cherokee! I not only recommend this dealership, but if you are looking for a phenomenal saleswoman, Alise Bitic is the person to see!

ferrari419

Apr 21, 2014

It is usually a hassle for me to deal with car sales people but working with Alise Bitic was a pleasure! She is personable, knowledgable and very accommodating. I have recommended Alise and Security Dodge to all my friends !!

dsjc80

Apr 17, 2014

When I was first started researching the Jeep Cherokee I was interested in I first stopped at Security and was greeted by a sales manager John who in turn ntroduced me to Greg Harden. Greg was friendly and knowledgeable and not high pressure. Afterward I visited several dealerships and ultimately returned to Security and Greg because I felt he was honest and helpful. Greg found the model and options I desired and we worked out the deal. Greg did not stop there, he followed up with me after the sale and stayed in touch till he delivered my Cherokee. I will recommend security to friends and family because I found it the most professional, friendly and honest of all dealerships in this area.

Webster118

Apr 12, 2014

Easily, the best Car buying experience I've ever had, I am totally satisfied. From the moment I parked my truck, until the moment I drove away; in my new truck, I was treated like a gentleman. Everyone was very friendly, from the Owner, to the man who was cleaning up.So, give the dealership a try, my feeling is ... you'll be pleasantly surprised, I certainly was.

mynewjeeppurchase

Apr 7, 2014

Billy and Vito were great to work with. Very knowledgable about the product they are selling. Would defiantly recommend them both to any new car buyer

1983nitro

Apr 6, 2014

Alise and fritz were a pleaser to work with. They did the best they can in working with the price i wanted. Will definitly recomend people to see them when buyer a car from there.

wkienle

Apr 6, 2014

Was not happy with the pressure to put down a deposit, an experience I encountered at every dealership. I, like most people like to checkout a few places and feel comfortable with the dealership and there employees. It is extremely difficult to be able to do that with the demand for a deposit everywhere you go. After hunting around for someone who gave us the impression of being honest and up front we met Vito. After visiting a few dealers we met Vito, he put us at ease and we did not feel pressured to make a deal.

mcsniner2

Mar 26, 2014

My visit went very well. I came to security to buy a dodge ram pick up and Amber was able to show me one that I liked and could afford. I am very happy with my purchase

rugenm00

Mar 20, 2014

The most pleasant staff, well informed, and Vito did more than I can imagine. I drove out of the dealer with my new car and better payment than when I came in. I will recommend this dealer to everyone.

dodge14

Mar 16, 2014

Vito Ilardi was fantastic and made buying a new truck a breeze. I will be back for my fiances purchase of a new car from this dealership, I will make sure to deal with Vito he was professional, easy to talk to and answered any of the questions we had with confidence!

Jenn618

Feb 3, 2014

This dealership was fantastic to work with and my salesman Gregory truly took the time to listen to me. He patiently spent 6 hours working with me to find the best truck for me for the best price. I would highly recommend seeing him and plan on using him again in the future. He was friendly but not pushy! He didn't try and steer me towards anything other than what I was looking for in my price range. He's exactly the kind of dealer you'd want to work with. He and Tom actually delivered my brand new Jeep to me at home! I wouldn't hesitate to trust Greg and send my friends/family to him!

maureensiita

Jan 27, 2014

I would just like to say that the sales consultant (Greg Harden) did an amazing job at attending my husband and i throughout the entire 6 hours we were at the dealer. We had sort of a difficult time deciding between the vehicles we were looking to purchase and he managed to answer every single question we came up with. Every time we changed our minds he was more than willing to attend us and leave us happy. I will definitely recommend anyone i know interested in buying to visit the dealership and have Greg help them out.

JamieE

Jan 24, 2014

I was taken care of by Bill Davolio and Nick Messina. I brought my car in for an unscheduled appointment, as over the recent snow storm my battery had died and leaked battery acid causing further difficulties. Bill arranged for me to come in immediately, even offering to help set me up with a tow truck if necessary. Luckily I was able to have my caliber jumped and I brought it right to Security. Upon arrival, I was greeted by Nick before I even got out of my car who showed tremendous customer service and care with my vehicle. Nick also took the time to listen to my problem and assured me that I would be taken care of immediately and be back on the road in no time. As promised by both Bill and Nick, I was seen immediately and was in and out in less than an hour! I am extremely satisfied with my experience here with Security and due to such customer service exhibited by both Bill and Nick, I would gladly come here again for any future services. A big thank you to both of these gentlemen!!!

Punky86

Jan 24, 2014

I was taken care of by Bill Davolio and Nick Messina. I brought my car in for an unscheduled appointment, as over the recent snow storm my battery had died and leaked battery acid causing further difficulties. Bill arranged for me to come in immediately, even offering to help set me up with a tow truck if necessary. Luckily I was able to have my caliber jumped and I brought it right to Security. Upon arrival, I was greeted by Nick before I even got out of my car who showed tremendous customer service and care with my vehicle. Nick also took the time to listen to my problem and assured me that I would be taken care of immediately and be back on the road in no time. As promised by both Bill and Nick, I was seen immediately and was in and out in less than an hour! I am extremely satisfied with my experience here with Security and due to such customer service exhibited by both Bill and Nick, I would gladly come here again for any future services. A big thank you to both of these gentlemen!!!

acepbozack

Jan 23, 2014

I was taken care of immediately ahead of my scheduled appointment and did not have to wait, which is important to me. The service representative was friendly and professional and gave me a extremely reasonable estimate on how long the service would take. My car was completed well ahead of the estimate and completed to my satisfaction. The waiting area is very clean with a large screen TV and coffee. I highly recommend this dealership.

trmarshall1

Jan 10, 2014

My experience was great from my initial visit for a test drive through the purchase negotiations. Fritz was very helpful and they handled the financing arrangements without a hitch. I have already recommended Security to 2 friends and will continue to do so.

JBMoon4

Jan 3, 2014

What a great way to end the 2013 year by driving off with my 2014 Jeep G C Limited just in time for today's blizzard. Thanks in no small part to Junior Corcino, my salesman, my expectations were surpassed. From my initial dealership contact in October with Cynthia, who assigned Junior as my salesman for a test drive, through Lisa in finance who skillfully kept our lease agreement on course, to Jackie in processing, it was a positive experience. After visiting various Long Island Jeep dealerships over the weeks, I elected to return to Security Jeep to buy from given Junior's expertise and Security's impressive facilities, positive atmosphere and large Jeep inventory. Junior, with his knowledge, honesty and customer appreciation skills, is an asset at Security Jeep. During my test drive, Junior confidently showed me all the features of the GC Limited and did not pressure me to buy today, accepting my desire to wait until year end. After the sale, he even helped me return my Infiniti and provided me with a dealership voucher to add the agreed pin striping at a later more convenient time. Junior has my respect and trust and Security has me a satisfied customer. Please visit Security Jeep and ask for Junior, you will be impressed. Best of all I love driving my new Jeep GC Limited and using the Bluetooth and UConnect systems. . Jim Mooney

Winter24

Dec 28, 2013

Steve Charles is just the best! I have dealt with him before and always is a friend. I can call or stop any time and I always receive the help and time that I need. I had hurt my back recently and he ask if I needed anything. Tell me what other salesman will do that! Thanks for all the help! Love you guys and girls! Happy New Year to you all.

barbaralowenhauptsmith

Dec 21, 2013

Great experience all around, the manager and sales person were very helpful and pleasant, would highly recommend the dealership and already have to a few friends who are in the market for a new car

dee45jay

Dec 19, 2013

Check Engine indicator appeared. I was able to schedule an appointment for the time and date that fit my schedule. The problem was corrected on the first attempt. I picked up the vehicle at the specified time and it has been flawlessly. The staff was courteous and knowledgeable.

tprygocki

Dec 19, 2013

I worked with Steve Charles from the beginning to the end of this process. I described the need that I wanted in my new vehicle and Steve proposed a couple of different options for me. Steve was helpful every step of the way, from appraising my trade in, to supplying options moving forward, and ultimately preparing all of the paperwork and documentation so that I could drive right off. I was never rushed or pressured to make any hasty decisions; the professionalism was top notch the whole way. Lastly, Steve stayed late on a weekday to accomodate my work schedule so that I didn't have to wait a moment longer to get my Jeep. I was followed up with a courtesy call the following day thanking me for my business. The entire process was quick and easy - and Steve and Security handled all of the particulars so that my Jeep was ready to go right away. I will be recommending Steve Charles and Security D/C/J/R to anyone I know searching for a new vehicle.Thanks again, Steve!

blackcloud122

Dec 14, 2013

This is the fourth ram I have purchased from these guys.Always the right price ,Courteous,service,and frequent communication, after the sale,to make sure you are completely satisfied . (Highly recommended)William L.SmithEast Northport N.Y.

JohnSellitti

Dec 12, 2013

I've been a Ford guy for many years. I've shopped around to different car manufactures and decided to buy a Jeep. A friend recommended Security Chrysler, Dodge, Jeep. I've met with Amber and it was a nice experience dealing with her. I found her to be very knowledgeable about the vehicle I was interest in leasing and gave me an amazing deal that I couldn't turn down. I was impressed with her dedication to make sure I was happy with my lease and that delivery went without any issues to the point of my crazy work schedule that she stayed overtime so I could pick up the truck after 5pm.I would recommend her highly and after my lease is up, I intend on coming back to her and Security Jeep to lease another vehicle.

tonicharlie

Dec 9, 2013

The staff was very friendly and informative. I felt very comfortable asking questions. I did not feel I was rushed. I love my new Dodge Dart. The price was reasonable. Rich Governanti and Steve Charles were very helpful and took care of getting me a loan and had the car ready very quickly for pickup. The showroom was also very nice. I cant really say anytihing negative! It was overall a great experience.

yelhalaby

Dec 7, 2013

they are serving me for 3 years and never had a problem without solving friendly and professionally, answered all my questions and recommend me different options to choose from

bigpat20

Nov 24, 2013

I was interested in a 2010 dodge charger rt i search all over looked on the net for about a month,then i stumbled on security dodge, made one call and spoke with Ms Alise bitic and is as if she knew me was patient with my questions ,i live 30miles away made an apointment for a test drive, when they took me too see the car is all that i wanted black on black , right amount of milage, and the correct price,security dodge made it possible for me to attain this car i am ,i am happy that a made this choice .i would recommend security dodge to my family, and my friends. my name is Patrick james thank you security.

RajaR

Nov 24, 2013

Don't go there!!! I would give 0 stars but there is no option for that, so I am giving 1 star. The Worst & horrible experience. The customer service was horrible.

Robert Francis

Oct 28, 2013

Great people, very knowledgable in all aspects of the car business. I definitely recommend Security Dodge Chrysler jeep and ram, they have made a customer for life and will be seeing me soon for my daughters first car. Thanks for all your help, Greatly Appreciated

wmb100512

Oct 12, 2013

We made an appointment to see a used car that was 'missing' from the lot, because a salesperson took the car home as his/her personal ride! Watch out for dealership's mileage. They use they inventory for personal usage at this dealership - UNBELIEVABLE!

davewass

Oct 7, 2013

Mr. Cruzs and Mr. Smith were very knowledgable and professionaly during the entire experience. There was no games and I was offered and closed on a deal (for both a new purchase and trade-in). They walked me through available car options, incentives, trade in values, financings, and operatability. The entire process was handled efficiently and I breezed through the process. To top things off - I was given the white glove service of having Mr. Smith delivering my car due to "family logistical issues".I cannot see why anyone would choose an different dealership.Dave

nmaros

Oct 7, 2013

I came here looking to purchase a ram and the sales person was more then accommodating. Once I dealt with the finance manager, everything had changed. I specifically asked that my wife's credit was not hit multiple times, and he reassured me that wouldn't happen. This was on a Friday. On Monday, there were a total of 7 hard credit hits on my wife's name. When asked why he hit her credit so many times, he denied everything and said " what do you want me to do?" throughout the process, I began to notice how shady and irresponsible their business practices were (not returning phone calls, etc.). Nevertheless, we decided not to purchase a car from the dealership.

Something500

Oct 3, 2013

I was there three months ago and delt with two sales people who's names where Dominick and Kc they where great and new everything about ever car I asked about and wanted to know about I just went back to buy a car and found out dominick was fire and Kc wasn't in that day everyone else that helped me was the worst and did not know anything about the cars and how to make a person happy I would never go back

Tpcp109

Sep 23, 2013

This is my 3rd. Vehicle from this dealer. They went above and beyond to create a customer friendly experience. This is my second purchase from Fritz Francois and he is a complete gentleman and he is as honest as they come. If you need a chrysler product go see Fritz, he will take good care of you.

bxr261

Sep 22, 2013

Kyle in finance was excellent, professional and knows the business. His assistant Jackie is probably one of the hardest working people in the dealership and the epitome of multi-tasking

smonfiletto3

Sep 22, 2013

I bought a 2014 Hemi Jeep Overland. The General Manager at Security Dodge was able to beat all prices, went above and beyond to accommodate my needs and wants. He is a really great guy, I would recommend if you are looking for a Jeep, Dodge, etc. to go to this dealership. They made buying a new Jeep a good experience and I will continue to do business with Security Dodge in the future.

MariaM089

Sep 18, 2013

I had nothing but great service at Security Dodge. Friendly atmosphere, attentive to my needs and most importantly a great deal. I highly recommend all of my friends and family to go to security dodge where the service is nothing but fantastic! Amber Brittan & John Vigoritto really helped me in getting what I wanted and I couldnt be more happy. Thanks to all!

dawndoug

Sep 14, 2013

This is our second Dogde Ram that we have purchased from Security Dodge in Amityville . I have to say this time the customer service along with the sales person Fritz Francois was worlds apart from our first time walking into Security Dodge. Fritz wanted to make sure we got exactly what we wanted . They worked with us till we were happy and getting exactly what we wanted. We left today with a beautiful brand new Dodge Ram Laramie fully loaded , sparkling and a payment that we love ! Thank you to all of you at Security Dodge that went out of your way to make our expierence a great one. If anyone is looking for a great sales person go see Fritz at Security Dodge and I assure you he will take care of you.

fieldywanb

Sep 9, 2013

Came in on Saturday September 7th to look at/purchase a 2014 2dr wrangler sahara. I came in after a party so I was wearing a shirt and tie and nice dress pants. I was approached pretty quickly by a sales manager who directed me to a salesperson named John who isn't currently listed above in the check boxes. At first impression John seemed a little cocky and smug but that really wasn't true at all. He seemed to be very customer oriented and wanted to sell me a car. After being given the runaround that there was one on the lot for me to look at / test drive, turned out there wasn't one on the lot at all,(my salesman knew that, the manager, who I checked off above, was the one who insisted it was there) as a matter of fact they wanted me to drive about an hour away to test drive one (that didn't happen) I've been building and pricing jeeps for about 6 months now and I'm very familiar with prices and options. We built one and they came up with a price for me pretty relative to the one I normally price out online. The hour or two I spent at the dealership that day was very encouraging except for this, John stated to me he works every day because if he isn't at the dealership he isn't making any money. I left that day so I could go somewhere else and test drive a 2dr sahara jeep before buying. I ended up driving a 2 dr sport at another dealership. Cut to today, Monday September 9th 2013. I entered the dealership today in shorts and a T-shirt, my normal attire when I'm off from work and wasn't approached by anyone for 20 minutes. The same sales manager that desperately wanted my business on Saturday was walking right past me like I was invisible. Finally a salesman emerged from the glass enclosed sales office (they saw me staring at the wrangler in the showroom which happens to be RIGHT outside the sales office) and asked me if I was being helped. I should have gotten his name because boy was he a DOPE. I mentioned to him my previous trip to his dealership as well as a different jeep dealership in the area that very morning and the price they were giving me for the jeep I wanted (only 1% below invoice so in actuality very close to MSRP) and he was astonished,The conversation went as follows him: "That's a $38,000 car" me: "No, it's $31,805" him: "no it's not that's just not true" me: "thats what it is on the jeep website" him: "no, it's not, that's the internet" me:"so you guys don't sell jeeps based on the jeep website?" That banter went on for a bit until I think he realized it wasn't a $38,000 car, then came back with a list of 2 jeeps in the area for $35,000 and I told him no, I wanted to build and price my jeep and not pay for things I don't want in the jeep at which point he told me that they could put sahara tires on a sport and sell me that otherwise they don't special order jeeps and shook my hand and walked away. I wonder if my attire had anything to do with it...I'm gonna go with yes. I look about 10 years younger than I am. Don't judge a book by it's cover. I hate to say it but I believe the initial salesman who ended up being very good lost his sale because of the sales manager I checked off and the other salesmen I saw today. I really should have gotten his name. I then went to their website and they have an option to "instant message" a sales associate. I told her about my experience today and just really wanted to know if they special ordered jeeps or not, she didn't know and (should probably be common knowledge to sales staff?) after much prodding she got my name and number out of me and told me the manager wanted to talk to me. That was 2 hours ago, so I decided the best use of my time while waiting for a "phone call from the manager" which I highly doubt is coming, would be to right my review of the place thus far.

caseyniam3

Sep 7, 2013

Todays visit date 9/7/13This visit was my first and was the best experience I have ever had at any dealership. Every face was friendly and had a smile the vibes the employees, and workers were great, it is an all in one great experience. This dealership is by far the biggest I had ever been to, the waiting room is pretty big they have all fresh refreshments, and lots of top notch comfortable seating everywhere, and TV entertainment for all. The show room is really big what can I say what a great dealership, I just wish I found them sooner. This is my new 2nd home and will be for a long time. If you are looking for a great dealership with exceptional experience with all friendly people go to Security Dodge In Amityville you will not regret it, it has been the best experience for me On this first day I met with Dianna O'Neil she went above and beyond to make sure I was a satisfied customer and gave me great advise, thank you Dianna thank you all, Keith.

tara73

Sep 4, 2013

I was about to walk out of the dealership due to sales guy until Hal walked over to help me out. He was the best sales rep I have ever met. This is my 4th lease and i never had such a great experience. I have told every one i know how happy i was with him. From the very first minute i met him to the last second of driving out of the lot, I was more than pleased.

NickyO

Sep 1, 2013

From the moment we walked in the door we were greeted and treated with great customer service. Our salesman Joe S. and the GM Richard listened to what exactly we were looking for and worked out an AWESOME DEAL that we could not pass up!!! The transaction was smooth and we were in and out very quickly despite a hectic holiday (labor day ) weekend for car buying. Kyle Russo in the finance department was also great. Joe Smith, Rich G. And Kyle R. are all an asset to the dealership!!

clm3clm3

Aug 20, 2013

Hal was fantastic!! We love our new truck and couldn't have asked for better customer service. We would most definitely recommend your dealership to any of our friends. Thank you again!

Krzysiek

Aug 15, 2013

Very professional and friendly people.They get the job done like no one else.Before you buy a car ,they make sure that you like the car.

WHITESHADOW

Aug 12, 2013

Just bought my 2nd car in three months from Security. Andrew G. helped me through the process, pointing out the best options, and how to get the most for my buck. I recommend the dealership and be sure to ask for Andrew G.

kiwi

Jul 31, 2013

I bought a dodge journey from here. Its perfect. On the sales end I went in because of the price on internet. They eventually honored the price . Luckly the missed a paper to be signed because when I got home there was a extra 1500 on the price. For a towing service, pre paid car wash and remote start. The remote start was supposed to be included and car wash free. Did not need towing. Well I got the money back and the car wash for two yrs was still supposed to be good. Turns out the cancelled the card. They tell everyone u get free car wash for two yrs but your paying for it unknowingly. Just be careful

handylady

Jul 30, 2013

My name is Brian I just want to say my whole experience with Security Dodge was wonderful I was referred by my sis-in law to speak with Alise B. that she will give me the Best number on a purchase on a new Chrysler 300 I called her she gave me her Best Price and made an appointment with her for the next day she had the vehicle waiting for me to take a test drive with my wife with a great salesman Ralph L. I loved the vehicle and purchased it that same day. Alise & Ralph made sure I was completely satisfied until I drove away. I would highly recommended Alise B. to all my friends and family she made my experience at Security Dodge a great one. She made my purchasing a new vehicle so easy for me. Thank You Again ALISE B.

Nysus28

Jul 29, 2013

This has been the best experience I have had in regards to buying a new vehicle. Everyone was very kind and not pushy at all like you would normally find in a salesman. Overall just a pleasant experience.

laluna8

Jul 23, 2013

Absolutely love! Went about a 2 months ago and sales representative Tim was absolutely wonderful was very thorough no beating around the bush explained what we needed to know with ease. So of course referred my brother in law there too he couldn't be happier! Even after sales if you have an issue there willing to help with no hesitation at all. Most definitely would recommend to anyone!

Longislandguy

Jul 22, 2013

Just like the other negative reviews, I was jerked around with pricing after a deposit was left. The only reason I followed through was because no other dealer had this limited production car- and they knew it. When I went to pick the car up I sat for 4 hours waiting to see the finance manager, which didn't seem so bad after speaking with a few other waiting customers. Only out of convenience I asked them for pricing on a new Ram and they gave me their best number. This time I called to another local dealer and on the exact same optioned truck, and the other dealer was $80 cheaper per month. Apples to apples comparison. They must do something right as the dealership is always crowded, but do your homework with other dealers before committing here, and be prepared to wait.

Anthonyfsenior

Jul 22, 2013

Gregory and Luand did a great job of explaining to me the differences of the Jeep Wranglers. Gave me multiple test rides in a few different Wranglers. there was never any rushing me to do anything including my test ride in the wrangler. Gregory introduced me to the Owner of the dealership who was kind and courteous. I was shown around the dealership including the service department. When it came time to purchase the car Gregory was busy with another customer and Luand stepped in to help out and finish the deal, I was totally satisfied with the deal on my 2013 Jeep Wrangler Sport thanks to Gregory and Luand. Then it was time to sit down with Richard De Mott the Finance Manager and that process went perfect, Richard explained and answered all of my questions about the financing of the Wrangler and Free maintenance and Car washes and a few other things that I just can't remember at the moment. I would defiantly recommend this dealership.

bkay357

Jul 20, 2013

I bought my RAM 1500 brand new in 2009. Since then I have had all the service performed by Security Dodge. In every case they have shown me how much they appreciate me as a customer. All the services performed have done correctly the first time. My truck is always returned to me as clean as when I brought it in. The service staff always explain all charges and answer all my questions prior to the work being performed and if something is discovered during the repairs/service they stop, explain the issue to me along with any additional charges, and ask my permission to proceed. In short I highly recommend this dealership for both sales and service (this is the third car I have purchased from them).

vasputin

Jul 15, 2013

Hello. I have been in contact with below person: Alexa Marsico Internet Sales 631-691-5000 631-691-1440 fax alexa.marsicoatsecuritydodge.com Security Dodge Chrysler Jeep Ram SRT Gem Long Island's Largest Volume Dealer 345 Merrick Road Amityville, N.Y. 11701 www.securitydodge.com Copy of email is available. Explained in plain, clear English what i'm looking for and terms. Had several call made, and also confirmed that i will get exactly what i'm asking for. I was told that manager has agreed to the price and terms. The terms are for NEW 2014 Jeep Grand Cherokee, 4x4, Limited with Navigation, Rear Camera and Sunroof. Lease terms are 36 month, 0 down, $409 / month payment, taxes included in payments. Just first month payment and DMV fees when picking up car. On July 8, 2013 made several calls again, and was told that all terms and numbers correct. I asked to have everything ready for us to pick up the car on July 9th, 2013. Today (July 9, 2013) me, my elderly mother, wife and 6 years old daughter came to the dealership to sign all paperwork and pick up the car. This is where it all became pure hell! Besides the fact that when we walked in no one has greeted us, few people behind desk were talking about something, and even when we came up to the desk we were ignored until they have finished conversation! Then it took about 15 minutes for Salesman to come. His name is Joe Wexler. I again confirmed terms and price, and asked if anything changed. And salesman confirmed that nothing changed, and everything as was discussed before. He gave us few papers to fill out and left. After credit application was filled out he brought us a dealership agreement. This agreement had 39 month lease instead of agreed 36 month. Salesman started saying that that was agreement, and we are trying to make up numbers! He also said that if we don't want to take this deal, we'd have to pay more per month. Then after i offered to show correspondence by email with 36 month term he walked away for about 10 minutes. After he came back he said that 36 month will be honored, but because it has to be done with a different bank it may take up to a day to get approval! We have spent three and a half hours waiting there, and nothing was done! Absolutely outrageous! Every car lease experience i had in the past with Acura, Mercedes, Cadillac has never, ever seen anything like this! Usually takes about 30 minutes to complete all process. We left dealership, and were told to wait for a call when bank approval is ready. Around 6pm i had to call dealership to find out status on approval from bank, and was told that nothing is done yet, and to wait for a call within an hour. I call Nassau Financial Credit Union that was working on our application, and was told by representative that all applications are processed only before 4pm. Called back dealership around 7:15pm, asked again about status, and was told that nothing changed. Then i received a call from a lady from their call center and was asked about whole situation. After explaining to her what is going on, she promised to give them a call and get back to me. Within 10 minutes she called back and said that our application has been approved and that manager will contact me to let me know time to pick up car. Half hour passed and still no call. I called again dealership, and this time was told to come to pick up car at 8:30pm sharp, because they close at 9pm. We came exactly at 8:30pm, and the madness started again! We were told to wait, and wait, and wait. Please keep in mind that 72 year old Mother, and 6 year old daughter still with us. During signing a papers financial manager Frank and Salesman promised to talk to general manager about giving us at no charge All Weather Floor mats to somewhat compensate for this terrible experience. At 10:30pm we drove away from a dealership. Few minutes driving and i noticed that car has only a little bit less then half a tank of gas! This is very, very, very horrible experience. Today i left message with front desk, and told them about GAS situation. Was promised to get a call back to resolve it. Never received a call. Overall, this day was just a pure NIGHTMARE! Instead of pleasant experience of leasing a new car, as it should be. I can't blame salesman for all that happened, but this is no way how customers should be treated.

realtormnm

Jul 12, 2013

I had the pleasure of working with Gregory Harden. He went above and beyond to ensure I had a pleasant experience. From the moment we met he walked me through every step of the way with professionalism and aimed to please 100%.

xtraraw

Jul 10, 2013

I'm from The Bronx, I'm naturally skeptical of car dealerships and I went to Security Dodge to get my dream car, a 2011 Kona Blue Metallic Ford Mustang GT.I first peeped the car on KBB.com. It fit the right parameters of everything I wanted: manual, low mileage, the right distance from NYC (1 hour), even an insane color that can look bright purple in direct sun and straight black at night.The first thing I noticed was that the price was more than reasonable.So I decided to make the trip out to see it. I came ready to buy but I remained skeptical and reserved judgment until I got there. I dont know much about Amityville but I know Hunts Point and Jerome Ave shops along with having visited enough car dealerships in a year to know the routine. I first contacted them online, big up to the live chat and its availability. KBB.com didnt have the phone number as I wanted to call and make double sure they had the car before I went. So I went to the website to get the number and being lazy, saw they had live customer service and got Jenna Goldstein who took my information first and answered my questions for a few days before I even went to the spot. I have to say that I appreciated them having it up because I had some concerns about the car as a history report I ran showed it had a lien on it - she was online and available on the weekend before they even technically opened and reassured me that it wasnt an issue. After some googling I realized dealerships will sometimes take in a car with a low lien on it and use your payment to pay off the lien and transfer the title. After I learned this I was like ok no problem. I got to Security and from the moment I stepped in the door until the second I drove the car off the lot, they were super real with me. My mechanic flaked out on me and so I came with family, some kids as well and not only was everyone courteous and helpful but they were also very straight forward which I appreciated immediately. Nice place, not a bad little showroom with the lounge area, my people were comfortable while I did my thing. I liked that they had a good range of vehicles and an assortment of something for everyone no matter who you are. Dont get me wrong, I was there SPECIFICALLY to buy THIS car. But I realized immediately from browsing the website that they didnt carry many Ford cars and that my Mustang was one of three in their inventory, an Old Guard sitting in the back with a sea of Camaros out front. So I was extra happy they keep the mix they do since they had just put my car up for sale a few days before I went to get it. The guy that made the difference was Brian Watts. Fantastic salesman. He first showed me that this place wasnt like the usual places. Whoever is hiring over there, they are putting a heavy emphasis on keeping a positive and earnest vibe. Brian was up front and honest with me about the quality of the car and the price from the start. I knew it was a good deal relative to the tristate area when I scoped the car from afar. But even after I got in the place, ran my diagnostics scanner and saw that the car was solid, I bartered for a major discount. I loved Brian because he offer me the straight numbers from the beginning and told me with confidence what his flexibility was. I still insisted on going up the chain to see that the ultimate price was what I envisioned. Mike Cruz the Used Sales Manager was pretty eloquent in explaining the little wiggle room as the price was initially set at a deliciously attractive line relative to the market. The calculator came out, concessions join the party as the taxes and fees were being thrown in and I stepped outside to think about it. Price is what this whole dealerrater website is about, no? People searching for the best quality car for what they pay. I walked out into the parking lot and looked at my car from across the street and realized that the overwhelming factor in my decision was that the most important thing, the price, remained as it initially was - very reasonable. For the price to have started with little hassle and ended up at a place where I was more than comfortable with it especially for a Mustang GT? Hell yeah I had to take it.Many thanks and much love to Rich Sollano, he handled the paper work masterfully and honestly if you are ever in this place you HAVE to look at his office. I cant even describe the collection he has in there but the place radiates for anyone who appreciates athletes of any sport. All in all I had to say that my visit to Security Dodge was a pleasure, the people were nice, the price was priced just right, and Id recommend them. Especially Brian, hes got a great sense of professionalism along with a comfortable and amiable demeanor. Gives the facts when you ask him questions and is all about giving you the time to make up your own mind and while he tells you what you want and need to know. This was also a resonating quality with everyone else I encountered there but especially him. Very upfront and honest, the exact opposite of bait-n-switch. As a pretty new age car dealership, they emphasized transparency and decreased haggling. I would send friends and family here if they were looking for a car and I might even stop by someday after I install the second battery to help support the extra bass, fridge, PS3, projector, and microwave I have lined up. Thanks to all for making it a great experience.

Wardmanrn

Jul 9, 2013

Thanks to Kevin and Rich and the entire team at Security Dodge in Amityville! Great selection of cars to choose from and the best price by thousands. Complete professionalism from our sales rep Kevin and he had us out the same day in our beautiful new Chrysler 300! We couldn't be happier and will definitely be purchasing our next car from them. Be sure to go to Security Dodge to get your best deal and ask for Kevin when you get there!

Jeepjeep2013

Jul 8, 2013

My boyfriend and I picked up two cars from Security Dodge a couple of days ago and our experience couldn't have been better! Kevin (our sales rep) and Rich (general manager) went above and beyond to make the deals happen and gave us prices no other dealer could touch plus they have a huge selection of cars to choose from. If you're in the market for a vehicle definitely go to Security Dodge, you won't be disappointed.

nicky444

Jul 8, 2013

I Have dealt with alot of dealers in the past and no one took care of me the way Alise Bitic did on saturday.I was pretty much done with owning a new car but Alise made it happen .She took time away from what she was doing and didn't stop until I drove off the lot.I have never had an experience like that before at any dealership.I wish I could buy a car every week just be taken care of that way again. i will definitely recommend Security Dodge to anyone and everyone I meet.

Steve

Jul 4, 2013

Went to 6-7 Dealerships to buy a Jeep Liberty. Finally landed up at Security today (July 4th) and was very impressed with the sales staff and management. Wound up buying the Liberty

AllisonHolick

Jul 3, 2013

I have bought many cars in the past. First, there was no pressure at all. Rich got me an incredible interest rate when my credit is not so great. I can't say enough about this guy- Stellar! Thank you Rich, I so appreciate you and the work you do. You worked hard at it. I will send everyone I know to Richard DeMott. Finance at Security Jeep Dodge in Amityville

ROCCO2500

Jul 3, 2013

MY EXPERIENCE AT SECURITY DODGE WAS SCINTILLATING FROM THE START!!! MY ATTRACTIVE, BUT KNOWLEDGEABLE, SALES PERSON, AMBER, WAS ALL SMILES, AND EAGER TOO SERVE. TOOK ME AN HOUR, BUT WE FOUND A PERFECT FIT FOR MY BUDGET. MY NEXT EXPERIENCE WOULD BE GETTING FINANCED!!! THIS WAS GOING TO BE THE HARDEST PART FOR ME, DUE TOO MY SUB-PAR CREDIT RATING. THERE ENTERED, THE SANDMAN, RICHARD DEMOTT!!! LOL AT LEAST, THAT'S WHAT I CALL HIM KNOW. BRUSHED ALL OF MY CONCERNS AWAY. I RECEIVED A LOAN THAT FIT MY BUDGET, WHERE OTHER DEALERSHIPS TURNED THEIR BACKS ON ME. I LOVE MY CAR, AND WILL BE BACK AGAIN!!! THAT'S A PROMISE!!! I RECOMMEND OTHERS TOO AT LEAST TRY THIS DEALERSHIP. VERY COMPETITIVE PRICING AND KNOWLEDGEABLE STAFF!!! SHOP OTHERS BUT GO THERE AND COMPARE!!!SINCERELYRUSS CATAPANO

Slk1176

Jul 1, 2013

The whole experience was great. They were very helpful in getting us exactly what we wanted. There was no hassling back and forth with them about pricing. Couldn't have asked for a better experience

ETL330

Jun 26, 2013

UPDATE: SECURITY DODGE'S RESPONSE TO MY REVIEW - this is how much they care about their service and reputationPRIVATE Response From: Security Dodge Chrysler Jeep Ram SRTAdded: 7/9/2013 2:39:39 PMI DO APOLOGIZED FOR YOUR BAD EXPERIENCE. ALISEThis adventure started off well enough, be it a bit odd that the salesman, Joe Smith, approached me and the first thing he asked was if i wanted to drive one(of the Wrangler Unlimteds I was looking at) without showing me or telling me anything about it, but I guess these are pretty basic cars at the end of the day. I said sure and we walked over to their lot. After he realized his key didn't work for any of the ones on the lot he came back with another one which wasn't a big deal at all. The test drive was alright, but Joe didn't seem to know much about the vehicle. I asked if they had a USB port for the iPod connection and he said 'ohh nah none of them do' and two seconds later my girlfriend discovered one in the console. This was bad, but it got much worse once we got back to the dealership.The entire reason I went to Security Jeep was because they were advertising $2k below invoice on in-stock Wranglers and they have a ton of Commando Greens in stock that they've had since at least January when I started being interested in them. I thought I'd check it out. Knowing that there's no such thing as a free lunch I was expecting a bunch of crap, but hoping for the best especially after reading positive reviews online. Do not trust those reviews, apparently people are complete idiots or I had the one terrible experience ever - and i highly doubt the latter. What I found was worse than I could ever imagine. We sat down and the first thing out of of the salesman's mouth was so are you trading your car or not in a pretty aggressive manner. I responded that it was something we could talk about and that I hadn't really made a decision, but for now let's talk about the price of the Jeep. With that he asks for my registration and keys and I knew my keys were magically going to disappear. They eventually came back, but not until we started talking about balloon financing and $450/month payments ALL BEFORE WE EVEN DECIDED ON A CAR! I became very agitated and asked what car we're talking about because last I checked, I hadn't even told them what I wanted beyond Commando Green and I told them I certainly was not negotiating based on payments. So when we discussed the packages I wanted he came back with 'so you want to custom order?' to which i replied or you could try to locate one. Joe comes back with 'well we could but then we can't give you as good a deal.' I was expecting this, but then he lied to me. He told me that when they locate a car they don't always trade cars with the dealership(this may be true), so then I mentioned that since they bill themselves as the Northeast's highest volume dealership they receive factory rebates and kickbacks for selling volume and they get their cars below invoice price - invoice price, like just like MSRP, is not the end all be all number a dealer pays. He came back with 'not on the Wrangler, it's too hot'. Yeah buddy, the car I've seen 10 of in the same color on your lot for 5 months and you're advertising 2k below invoice is too hot, okay. So now that something out of their inventory is off the table, the trade in for my car drops to $3000 from $6500(this is on a car with a private party sale value of $9200 and a retail value in excess of $10k and a trade in around $7200 - the $6500 number was okay, $3000 was a smack in the face) and he asks what I'd be willing to pay for the car they've located which has a sticker of $36k and change. I tell him that I'd like to be down around invoice and he asks me what I think invoice is. I respond that without putting it into a calculator I'd guess around 31k. He tells me I'm completely wrong(which it turns out i was by about 2k - I'm actually considered emailing him to admit my wrong because that's just how I am) and comes back with his sales manager. The sales manager plays good cop and tells me all he's concerned with is 'moving metal' and if he could make a penny on this deal he'd do it. I tell him okay, so I've made an offer, come back to me with something. He comes back with $35,500. At this point I can put this car into TrueCar.com and get a better price than that without even haggling. I'm done and he tells me so basically you don't trust us, right? I tell him that's completely right and he asks how he can prove to me that he's giving me the absolute best deal anywhere. I told him that there's absolutely no way he could prove that to me and I'll need to figure it out for myself. At the end of the day the experience left me so sick that I would have rather paid more from a reputable dealership than give these guys business. To top it off, after leaving their dealership I did some deeper digging and found that there were 5 Jeeps within 250 miles of me outfitted how Id like them and the dealership who had the one jeep within 250 miles exactly how Id like it actually had two and they were advertising them online for a full $2k below what Security claimed was the best deal Id ever find. I walked out and never heard from anyone at Security again and I'm glad I didn't. It's a shame that places like this continue to be able to operate in an environment where it'd take people two minutes to share their terrible experiences.

RyanCurran

Jun 26, 2013

This dealership made my car buying experience so easy, I walked in the door knowing exactly what i wanted and Andrew was so great and explained to me everything about the car and fit it right into my budget. I would recommend this dealership to any and all. Andrew was great, he truly was very helpful.

Mr.blue

Jun 23, 2013

Once we made a deal on the car price and trade in price they asked for a deposit once they had the deposit they told me the deal had to be looked by the manager once again. Once he looked at it again they added more money to the price we agreed so I told them I did not want to do business with them and I'm still waiting on my deposit. Horrible place never will waste my time here

kelvinanorue

Jun 19, 2013

Greg is the man! I already knew I wanted the 2014 Jeep Cherokee going into the dealership but he actually broke down the difference between each year and model, which help me decide exactly which model to go with. He took his time and was very courtesy to all my needs. Very helpful and understanding. If you go to Security Dodge make sure you ask for Greg Harden salesmanship done right.

cassiedem5

Jun 16, 2013

Steve was extremely friendly, and a great help in the process of purchasing a new car. He has followed up to make sure everything is running smoothly, and went beyond what was expected to help us.

mom2013

Jun 10, 2013

I went to this dealer because they had the car I was looking for . I didn't fell pressured or taken advantage of . I went in with my two kids my husband was working and made the deal . I was very happy with the price I paid and the rate I got for my loan. Staff was very good I can be very picky we have had lots a bad experience with other dealers in the past and also when I was looking this time . No problems this time I could have used a little more gas in the car Ill have to look at that next time . I will recommend this dealership to whoever will listen

mikezl

Jun 1, 2013

The team at Security was very knowlegeable, professional and helpful. I found my leasing experience to be stress free and not the typical hassle I've experienced at other dealerships. Thank you.

vromer

May 22, 2013

All the employees I worked with had great personalities. They did not have to sell me on the specific Jeep that I bought being that it was basically love at first sight, but they did go above and beyond in order to make the purchasing process easy and smooth. All employees were extremely friendly towards my family and I, almost making us feel like part of workplace family and earning our trust. I will definitely recommend this dealership to others who are looking into getting a new/used vehicle.

lacrosse41

May 17, 2013

Fritz was fantastic. Did everything I asked of him and more. Rich was the friendliest and best "finance person" I have ever worked with. Would highly recommend Security Dodge because of these two.

supparob

May 15, 2013

I went to Security Dodge looking for either a Dodge Durango or the Jeep Grand Cherokee. We looked at the Durango's and Victor explained to me all the differences between the models. We then went to look at the Grand Cherokee. I wasn't sure if I wanted the Laredo or the Limited edition. Victor politely explained the differences between the two models. I felt that I was taking too long with Victor and he assured me that I was not and that he just wanted to make sure I was making the right decision. I felt no pressure at all when dealing with Victor. I also found that I was NOT getting the "sales pitch" .I felt very comfortable with Victor. After I decided on which on I wanted we sat down and negotiated the price. The price is got at Security was the best price I have found. I did go on line after the purchase and the price I got with Security was an excellent price . Victor was off on the day I picked up the Jeep. He even came in on his day off to make sure there were no porblems with the vehicle and the purchase. I am completely satisified with the service and atmosphere with Security and would definately recommend them to anyone in the market for a new car.

mychevy

May 10, 2013

Went in to dealer trying to get a new Jeep but right now was above price that I wouId pay for leasing so still waiting to decide what to do

Ginamapi

May 8, 2013

Getting our new Jeep at Security was so easy and such a great experience. My last experience buying a new car was such a bad one that I wasn't expecting much but they were friendly the minute we walked in the door. I wasn't sure which year or model I wanted and Joe took his time, walked me through all the different options and we test drove all the ones I liked. I was so undecided and he was so nice helping me trying to decide and weighing out the different options. Once I decided on the one I wanted we negotiated price, which was actually a good experience, and I walked away happy. And normally the dreadful part of all the paperwork wasn't even that bad with Richard. He was so nice and explained everything to me. Not making me feel dumb for not understanding some of the paper work. Last time I got a car the finance guy was so rude and stressed me out so bad. This was an all around good experience and would highly recommend this dealership and working with Joe!

tevans93

May 8, 2013

Everyone my husband and I dealt with were very friendly and gave us exactly what we were looking for. Thank you again Security Dodge for all your help. It made my experience in purchasing a new car wonderful.

Marksanders

Apr 27, 2013

I was a little concerned about being able to get approved but victor assured me that his finance manager Eddie Martinez would get me approved and that the terms would be great.... After finalizing a terrible divorce I found it hard to believe my scores were in the mid fives but Eddie was able to get me under 500 a month with my trade down and a rate of 7.9% which I never believe possible my kids love this durango and I'm so thankful to finally get a fresh start thank you security dodge

MikeTheMailman

Apr 27, 2013

My name is Mike A. and Im a retiring postal worker (2 yrs. left) looking for what I call the best departing gift to myself. Directed by my bank and mvcp.com, I came here to Security Dodge. At first I was a little leery about dealing with the usual sales pitches and all but, salesman Chip Reece came with a no nonsense, bottom line approach; I told him what I want, he told me his final price on the vehicle and that was it. He even found rebates to the tune of $2500. and applied it to the bill of sale. When everything was said and done, I just brought a $35,000 SUV for under $30,000. Taxes included!! This by far has got to be the best experience in buying a vehicle. I came looking for a great deal on a Dodge Durango on April 24. I left out with a beautiful 2013 Durango SXT on April 26. Even the color (Brown Pearl) is off the charts.This was a was fast, courteous, and integral experience and Im already telling everyone at the job. When I came to pick up 'Betty' (I always name my vehicle), she was beautiful, glistening in the sun. Thanks Security Dodge and a big thanks to Chip!

jp63

Apr 15, 2013

My car buying experience was made better by the fact that the employees in this dealership did everything possible to make me feel comfortable, relaxed, & informed. Greg is a very friendly & knowledgeable person. He had a no BS approach in his presentation of the features of the car. I had a great experience. I also have to say the car sold itself. Great car!

unhappy camper

Apr 12, 2013

Totally unprofessional. Went to pick up my new car the deal negotiated had changed by thousands! Classic bait & switch. Do yourself a favor and look elsewhere.

Ed Finley

Apr 9, 2013

Normally can't stand car dealers, with this exception. Place is great and Kevin helped us a lot! Great person!

WHITESHADOW

Apr 8, 2013

Andrew G. is a helpful salesperson through the process. He backed up the reasons for the price. And worked with the budget we gave him.I will always go to him first in the future. He stepped up and made great competive offers.Ask for him....he will make it easy on you.

ttttnt2014

Apr 7, 2013

This was the most Pleasant, Enjoyable, and Professional experience we have had purchasing a vehicle! (And we have had a few experiences...) Victor was very informative and knowledgable about the vehicle we were looking for. He went out of his way to find us the the perfect Jeep. We love it! After visiting other dealerships in our area that may have been more convenient as far as location, we will recommend to anyone we know, that they make Security Dodge Chrysler Jeep their FIRST stop. We were also very pleased with the financial consultant Frank Demato. There were absolutely no High Pressure tactics. Everything was very straight forward. We look forward to doing business this company again in the future.Thank you,Tom & Edie Towell

dartxst

Apr 1, 2013

it helps going in knowing what you want, and what u want to pay. This is completely understood by Fritz. Highly recommended and very willing to work with you. Don't be afraid to shop around, but I'm sure you will find yourself back here.

djpetec

Mar 31, 2013

Having Fritz Francois help us with our buying of the new Dodge Durango was a very pleasant experience,he was professional,courteous and knowledgable.When it is time to trade the vehicle back in,we will be going directly to Fritz.Thank You.

ftypajamas

Mar 30, 2013

This is my third time purchasing a new car (first time Jeep wrangler) and I can honestly say that the experience I had at Security Dodge was by far the BEST! My salesperson Kristen Cox was an absolute pleasure to work with. She was extremely knowledgeable and was able to answer every question I had; and I had many. I have often found it uncomfortable dealing with salespeople in the past and this was definitely NOT the case with Ms. Cox. She was extremely friendly and easy going which made the whole process completely stress free. She was insightful enough to listen to my needs as a customer and show me a different model of the Jeep wrangler unlimited than what I was offered at two separate dealerships. This model best suited my needs and desires in this vehicle. As far as price, she was able to get me such a good deal that she beat the other two dealerships hands down. Rich DeMott the finance manager was equally helpful and personable and got me a great deal on financing. When I went to pickup the new Jeep and trade in my old car Kristen was able to get me in and out in almost no time at all. The new Jeep looked like a million bucks when they handed me the keys. I cannot speak more highly about this dealership and its staff. When the time comes to get my next car I will definitely being heading back to Security Dodge.

mwaldron123

Mar 21, 2013

Fritz was professional, knowledgable, and friendly. Set me up with a great price on an awesome new 2013 Jeep Wrangler and even came in early to close out the deal for me so I could make it into work on time. I would highly recommend this dealership and Fritz to anyone looking for a new car or truck.

Invest2383

Mar 17, 2013

Overall excellent experience. The Sale and Finance guys were straight forward and didn't try to sell/sneak in any extra's at contract signing. Thank you for being professional, Love my New Jeep.

Nicolepepe119

Mar 15, 2013

Greg was so nice and did everything he could to meet my expectations of price and car I wanted and exceeded above and beyond my expectations.

Nbrown758

Mar 12, 2013

Very polite, and patient through out my journey of finding the right car. Very helpful.. Told him what I needed/like and didnt just make/push any car on me .. Well satisfied costumer

atlomike

Mar 11, 2013

I was very impressed with the dealership when I walked in and talked with a salesman. After negotiating and setting up the car that I wanted all seemed fine and they set a date to pickup the car. At the last moment they called asking for documents. I thought it was odd but faxed everything over and never got a call back after that. I called over 7 times and I was sent to different people's voicemail. Only callback I got was to refund my deposit .

hlambe

Mar 11, 2013

Mr Francois was a pleasure to work with from the start. He was extremely knowlegeable about the vehicle and he helped me make the decision about my purchase. Since I was replacing a storm vehicle he completely understood that this was somewhat of an emotional decision . He was able to coach me and to give me the confidence I needed to move forward. He also kept in touch with me to follow-up when I first began looking , yet he did not push . This was one of the reasons I went back to him Any question I had , he was able to answer or to seek the information out. He did not rush me, he allowed me to process the proposal . I would absolutely recommend him to anyone. The Security dealership is fortunate to have Mr. Francois on their team!

pedro3038

Mar 11, 2013

I was satisfied with both sales persons in buying the 2012 chrysler 300 from security dealership, fair negotiating regarding selling price. I will recommend others to come to security dealership.

Tony1324

Mar 9, 2013

The team at Security was professional and patient and did not push me into making a decision. They gave me all the info I needed and made me feel very comfortable to do business here. I feel very satisfied with my choice to buy my vehicle from their dealership.

danos

Mar 8, 2013

I just stopped in to check on an ad this dealer ran in the local paper. Not only was the ad accurate but in my opinion they did even better than the ad. The sales person and manager understood what I was looking for and didn't waste my time with a "hard-sell" approach. If your looking for an honest deal and really nice people to talk with, Check out this Jeep dealer in Amityville.

E.A LoPorto

Mar 7, 2013

I don't know what's going on. I already sent three reviews. Anway, i'll try again. Last year i purchased a 2012 challenger SXT redline tri-coat pearl. Kevin Egan was my sales rep. Anyway, Kevin was a pleasure to deal with. He didn't pressure me to rush the sale. The dealership was clean and relaxing. Kevin is the man to see for sales.. Last week i took the challenger in for a NY state Insp. and 1000 mile check up. Dianna the service adviser took me right in and had the tech. right on it. I relaxed in the showroom , spoke to Kevin, had a cup of coffee. Then after a while Dianna informed me my car was good to go. Waited a couple of hours, not to bad. Dianna did inform me a couple of times that my care would be ready soon. All ia all, i highly recommend security. Good job , Thanks Kevin and dianna. MrLoPorto

TAZ2326

Mar 6, 2013

I have to first say Thank you to Kevin, Jon and Richard. This was by far the best experience that I have had in a dealership. I really wasn't even in the market to buy a new vehicle. I just stopped by the dealership to check out this Hot Moab Wrangler that they had in front. I was greeted by Kevin who was so kind and professional. I told him I loved the jeep and what they have added to the vehicle. He answered all my questions never was pushy and I told him right from the get go that I was just looking. Well needless to say I took the Jeep for a test ride, and feel in love. I had a trade that was a year old so I was worried about trade value and the payments on the new truck because it was a pricey vehicle. Kevin along with Jon the sales manager and Richard the finance manager was able to get all the numbers needed to make it possible. The finance manager Kevin DeMott was so professional, friendly and amazing. I told him what my concerns where and where I needed to be for the monthly payment. I have to tell you he got me there and not only did he get me to my payment but he explained everything to me step by step. I never felt rushed or pressured, and that in itself when buying a new truck is such a great feeling!!! He made me feel at ease about my purchase and not once did he rush me. From the start to the finish this dealership gets an A+. I will be sure to recommend Security to my friends family and co-workers!! I will not shop anywhere else!! Make sure you go see Kevin in sales and Rich in finance, you won't be disappointed.

pdtid27

Mar 5, 2013

Yesterday i purchased my third Dodge Ram pickup from Security Dodge. They give me the best price around on every truck i have ever purchased from security. I would recomend this dealer to anyone that wants to purchase a Ram truck or any other vehicle from this dealer.

journey22613

Mar 1, 2013

chip was great in offering me advive on the type of vehicle i was looking for he wasnt pushy nor did he put pressure on me i am definitly satisfied with my purchase and the value offered for my trade i totally understand why they are the number one mopar dealer in the northeast

lnoil

Feb 28, 2013

My experience was excellent my sales person was very helpful and informative and made me feel very comfortable. Joe Smth really worked with us to get the best price possible which was very important to me and my wife and I feel he got us a great deal. I would definately reccomend him to others looking to purchase a vehicle as we were reccomend to Joe the same way.

nytallguy5

Feb 24, 2013

Andrew Made the experience of purchasing / leasing a new Jeep Compass so easy and painless. He kept a very friendly attitude and never drove a hard sell on us. The Car sold itself Andrew made the numbers right and without hassle. I will recommend this dealer to my friends and familyLarry Schick and Michele King - Farmingdale

ggrumpy

Feb 23, 2013

The staff at Security Dodge/Jeep was great. They were in tune to what I was looking for and the price I was looking to spend. They were fair on my trade price and worked to get me into my new car belowe what I was looking to spend, and I got more options for less then there compitition was charging. I would recommend them to family and friends. Mike Cruz the sales manager was amazing. He went above and beyond to meet my needs and over deliver on what was promised. They say it all starts with leadership, and Mike was a prime example of this. Great job guys.

lredhead79

Feb 21, 2013

My husband & I walked into Security the Saturday afternoon after the snowstorm (Feb 2013). Although the doors were open they were not technically open for business because the small staff they had on hand were digging the cars out of the lot.. We offered to come back but they generously offered to call someone in to help us. Andrew was great. Personable and helpful. Never once made us feel as though we were a burden car shopping on a day after the storm. We dealt with Andrew over the next few days and it was by far the most pleasurable car shopping experience we have had to date. The entire staff was wonderful. From making the deal work to picking up our Jeep a few hours later.Great job guys!

mycal007

Feb 12, 2013

Went to check out the town and country mini van after owning a honda mini van to see if it was better and the deal would be better.Met with Mike Grimaldi to go over pricing and features of van with very little time. He understood and respected our wishes by skipping the long sales pitch and getting to the point.IWe told him what we wanted in the van and how much we wanted to spend. He came back with a great deal which turned out to be a lower price than expected and the van was loaded! He couldnt have been nicer and more understanding. I would recommend anyone looking for a chrysler/dodge/jeep vehicle to go see him.Thanks for a stress free easy deal Mike.

lipdog

Feb 11, 2013

I just recently bought my new jeep grand Cherokee from security dodge and I love my truck. On the other hand I am less then pleased with our salesman Andrew. He was nice at first but his cocky attitude was a little to much for me and my wife. He talks about all the other things besides the truck we are buying. I asked him when we can pick up the truck his quote was well I'm friends with the owners so I make my own schedule. Why do we need to know this? This guy needs a reality check. Go and buy you truck there stay away from him.

randinewman

Jan 21, 2013

Terrible! No communication, no customer care, or service. Will never go back. From the time I walked in till I walked out, I was told things that Mgmt would do and it never happened. Go somewhere else for you car!!!

steph1431

Jan 16, 2013

First time buying a brand new car, been to a few dealerships and always left because the sales associate always made me feel pressured. Working with Kristen was such a pleasure. She was very patient with me and my fears of buying brand new. She made me feel at ease and that she was going to do her best to take care of me in any way! I will always go back to her if I ever need anything. I really enjoyed this experience working with her! I will recommend her to others who are looking to buy new / used at this dealership! Thanks again for all your help!!!!

dancer679

Jan 14, 2013

I went to security dodge at the end of December with my friend to purchase a new car. We walked in and was very impressed with the store. Was greeted by a girl at the door who then introduced me to a salesman named ANDREW. After sitting down to discuss the deal on the car Andrew could not be bothered with neg the car. We had gone to another dealer a had numbers. He went back and forth with his manager came back with numbers that we felt where wrong. He started to become rude and told me that my offer was an insult and that my offer will not be accepted. So I ask him will you just ask he demanded a credit card and walked away livid.I decided to go for a walk and went towards the car my friend was looking at to my surprise Andrew was having a full blown fight with his manager. In a few minutes a young man named John came over and defused the situation. We learned that the rebates would end that night so we had no choice and decided to take the car. So while the paper work was being gone I happened to overhear Andrew telling other people what he thought of us . I will bleep that part out. I can't believe what I saw and heard. Funny how one guy can ruin what was supposed to be fun for my friend!

jcontello

Jan 10, 2013

My overall experience at Security was very positive. The main reason for that was the salesperson Kristen Cox. Kristen was not only a pleasure to deal with she was incredible knowledgeable and easy to work with thu the whole process. Unlike many sales people who only are concerned about the "sales" of the vehicle and the commissions that may follow, Kristen was never pushy and was interested in what I was looking for. I never had to deal with anyone else which was a huge plus as she handled the process from the first time I met her through the pick up of the Jeep. Additionaly she has followed up to make sure everything is going well. I would highly recommend asking for Kristen and going to Security for your next vehicle.

Patricialg

Jan 10, 2013

We just purchased a 2013 Town and Country van from Security Dodge. We had a great time with our salesman Hal. Everyone at the dealership was very friendly. Hal was very informative, and helped make the experience a great one!

luca1013

Dec 27, 2012

car has been in for service multiple times for the same problem. When I purchased the car, the dealership used a sales pitch that stated that they have free loaner cars. However, they always give you a hard time getting a loaner and the last few times, they have stated that there is a 3 week waiting list for loaners. The elderly owner seems dislike giving out loaner cars.

satisfiedcusty12

Dec 15, 2012

i had an exceptional experience at Security Dodge this month. Your staff made a stressful time very pleasant. I was privileged to have worked with Tommy your used car manager and he was patient, helpful, and most important honest. Thank youfor the wonderful experience. I would recommend your dealer ship to any of my friends and family.

duraener

Dec 4, 2012

I am 56 years old. This is the 23rd new car/SUV I have purchased/leased in my 56 years. In all my years acquiring new vehicles from various tri-state dealerships, I have never encountered a dealership as amazing as Security Dodge Chrysler Jeep Ram. From the professionalism and expertise of the dealership personnel to the fabulous showroom and cleanliness of the entire premises, I can't believe a dealership such as Security Dodge Chrysler Jeep Ram even exists. This is a top-of-the-line operation and don't believe any of the negative reviews you read on this site because there must be underlying issues that the negative reviewers are not disclosing. Bottom line, Security Dodge Chrysler Jeep Ram delivered my 2013 Jeep Wrangler Unlimited exactly as I specked it out and prepped it perfectly for delivery. Relating to the acquisition of my Wrangler, Kevin Egan (Sales Representative) was extremely knowledgeable and professioanl relating to all aspects of this transaction. Additionally, Richard DeMott (Finance Manager) facilitated the financing of this acquisition without any stress whatsoever and completed the transaction in record time with no mistakes. Thank you Security Dodge Chrysler Jeep Ram for a great experience!!

Judith Hahn

Nov 30, 2012

Andrew was helpful,friendly,and knowlegable. He made the whole process painless. It was a stressful time having lost our car to the likes of Hurricane Sandy.Security should be very proud having Mr.Giancontieri as one of their employees.SincerelyJudith Hahn

dee45jay

Nov 19, 2012

Matthew Dutkiewicz is the best automobile sales representative I have ever dealth with in my 40 years of purchasing/leasing automobiles. His knowledge of the product line is outstanding. His customer service was also outstanding. I can only give this sales representative an A+ for attending to my needs and pointing me toward the right vehicle. Security Dodge is fortunate to have Matthew working for them.

Cliff

Oct 23, 2012

The process is very long. The car wasnt ready when i came to see it. I was charged $849 for a fee. I never here of a dealers fee SO HIGH. The only reason why i bought the car is because i really wanted it. Matt, the sales man was really helpful.

jracanelli

Oct 18, 2012

my experience with security since 2007 and also my latest venture were very satisfactory.They were warm and personable as well as very professional. that is from a receptionast to the service personnel amd salesman Victor Caputo were great. Every step of my time there was explained to me and my wife in a way we could grasp.Buying a new dodge caravan was a smart move for my family thank you security.

sameenaR

Oct 14, 2012

Eddie, Mustafa & Mark were extremely helpful, knowledgeable and friendly. They made my car purchasing experience smooth and easy. It was a pleasure working with Eddie, Mustafa & Mark. I will definitely tell my friends and co-workers about Security Dodge. I am a customer for life! Thanks again!

vickig66

Oct 13, 2012

i went to security dodge with an promo i received from them, not only did the salesman not listen to any of my criterier, he made all deals behind my back instead in front of me, and refused to credit me my hold deposit, i had to put a stop payment to receive the credit.

Collp612

Oct 10, 2012

This is an exceptional dealer. My salesman Fritz and Manager Jonathan worked to get us the best deal with the most in car. I am extremely Satisfied with every aspect of leasing my new car. This is my 4th new car and by far the best service, quality and salesman to date! I will be referring anyone and everyone looking for a new car!

Happy girl

Sep 30, 2012

I've have been shopping a certified Pre owned jeep for quite sometime . I sent an email and was quickly responded from amber. She answered all my questions and even took extra pics of the cars and emailed them to me ! ( shocked ) cause know one else did that. I had more questions and to my surprise the used car manager called me back and answered every question I had. Normally theses managers are next to impossible to talk too. I came in and sat down with him and he basically did all my negotiating with him . What a pleasure this place is. I wanted to take the car home and tommy preferred to wait till the next day so he could clean the car over. I can't see anyone who deals with those 2 people not leaving 100 percent happy . Thanks Tommy and special Thanks to Amber!!

colin.a.diggs

Aug 31, 2012

This particular salesman is deceptive and led me to believe I was purchasing a vehicle for $10,000 less than I ended up paying. He then lied about it when confronted with it.

LovesDodge

Aug 21, 2012

I wish I could give this dealer a ZERO rating! This is by far the worst dealership that I have ever dealt with. They make the buying process seem so smooth and easy at first, but don't be fooled. They are VERY unprofessional. They never return phone calls. I had been looking into one of the Certified Pre-Owned vehicles and was promised that everything would be ready and that I could pick it up the following day. Well, they never called me back to give me the update on anything and this was the day I was supposed to pick up the car. I had been specifically dealing with Eddie Martinez. I had called him numerous time to find out the status. He finally did call back the very end of the day telling me they were waiting on a part for the car and that it would be ready the next day. Again the same problem, no calls to let me know whats going on the day I'm supposed to pick it up. I finally get a hold of him, again telling me it's not ready yet and hopefully I'd have it the following week. Then I get a phone call from Eddie the next day telling me the car is "no good" and that I can look into a different car. No thank you. They draw out the process of buying a car like you would not believe. I've wasted so much of my time with this so called dealership. I am currently trying to get my deposit back that I left, but of course.....I haven't received a return phone call from Security Dodge. I would never recommend this dealer anyone!

DodgeLover13

Aug 21, 2012

I wish I could give this dealer a ZERO rating! This is by far the worst dealership that I have ever dealt with. They make the buying process seem so smooth and easy at first, but don't be fooled. They are VERY unprofessional. They never return phone calls. I had been looking into one of the Certified Pre-Owned vehicles and was promised that everything would be ready and that I could pick it up the following day. Well, they never called me back to give me the update on anything and this was the day I was supposed to pick up the car. I had been specifically dealing with Eddie Martinez. I had called him numerous time to find out the status. He finally did call back the very end of the day telling me they were waiting on a part for the car and that it would be ready the next day. Again the same problem, no calls to let me know whats going on the day I'm supposed to pick it up. I finally get a hold of him, again telling me it's not ready yet and hopefully I'd have it the following week. Then I get a phone call from Eddie the next day telling me the car is "no good" and that I can look into a different car. No thank you. They draw out the process of buying a car like you would not believe. I've wasted so much of my time with this so called dealership. I am currently trying to get my deposit back that I left, but of course.....I haven't received a return phone call from Security Dodge. I would never recommend this dealer anyone!

johnnycat1961

Jun 3, 2012

This has been by far the BEST experience Teresa and I have had in recent times buying or leasing a car or truck! They bent over backwards to make it happen and pretty much met all of our needs and requirements.....

alarmguy1

Apr 25, 2012

This is the worst dealership in the world. They do not order cars when they said they did. They lie all the time telling you everything is good. Not a single person here knows how to use the telephone to return a call. Do yourself a favor and drive away from this place. Wasted 7 weeks telling me they ordered the car and then am told we forgot. All the bad reviews are true. Andrew the salesman is clueless. This guy is an accident waiting to happen. Tom the sales manager does not know how to use a phone. Devin in internet sales kisses up till the sale then runs away. Chrysler or whoever took over this company should take this dealership away. They should not be allowed to ever sell used bikes let alone cars. Wish i found this review site before I dealt with them. Go to Westbury Jeep. Much better place to deal with. Hope Security Dodge-Jeep folds up and goes away.

nyr35

Apr 22, 2012

The experience I had at Security Dodge was perfect. From the first time I entered their dealership until well after I had my new car the staff at Security were understanding and honest. JJ was very helpful and found me exactly the car I was looking for at a very competitive price. They even called after the deal was done to check up and see how myself and the car was doing and if everything was OK. I would recommend Security Dodge to anyone for a great car buying experience.

Chefmay

Mar 18, 2012

I went all over the island looking for a great deal on the car I wanted and not the car the car other dealerships wanted to shove me in they were very friendly and did a factory order for me and kept in contact with me every step of the way I appreciate guys like these with honesty and respect now I'm driving my srt8 exactly the way I dreamed

Meag14

Mar 18, 2012

They are super amazing and super awesome and great at what they do and are so helpful and efficient. They are the best people who give the best service, what a great family business! <3

kajama3

Feb 23, 2012

This is by far the WORST dealership I have evern dealt with in my life. I took a 4 hour drive to their delaership based on a lie made by a manager named Tom before I left,who wouldn't face me and had another manager John lie to me about the dealer maangers name. When I learned of his name (Joe Santosis), and contacted him later from home, he added insult to injury by promising to call me back and never doing so and then just leaving me on hold when I called back until I gave up. I was trying to purchase a 2011 Dodge Durango they had in stock and I explained to Eric in sales that I wanted the more current radio/navigation system and would pay the difference. We agreed on a price and I was to drive out to meet him, but it was a 2 hour drive each way and I had a newborn and my mother with me who was just starting chemotherapy. So I called back to explain the situation and make sure they understood I couldn't make 2 trips - I needed the radio swapped from another car on the lot when I came to buy it, since I was paying for it, they could use the money to backfill. Eric wasn't there and I made sure a manager was informed - that was Tom. He told the receptionist to tell me not to worry, they would make it happen. So I took the drive and when I got there I was told they couldn't do it. When I asked to speak to the manager, Tom wouldn't face me, so he sent John out. John was a very smug individual who told me that the price now went up by $1k. When I demanded to speak to the Dealership manager, he told me he wasn't in. I asked his name and he said "Joe". When I asked for his last name he said "Smith". I knew Joe Smith was actually one of the sales associates there so I went to the receptionist and she gave me Joe Santosis' name. I spoke with Mr. Santosis and explained the entire situation to him and he told me he'd call me back the next morning to arrange the sale - never called back. Two more unreturned voicemails and a 30 minute hold later, I gave up and called Chrysler back to let them know how poorly this dealership is operated and managed.

nyhckynightrider

Feb 17, 2012

I worked with Kevin for the sale of my 2011 Dodge Charger. It was a good experience but only good thing. A month after going for my car, the check engine light came on. It took 4 hrs to diagnose that there was a "Loose Gas Cap Seal". A week later, the check engine light came back on and I left the vehicle with them. Not only did they give me a new excuse for the reason of the light coming on, but also forgot to look at my car for a day. They forgot to order the new part (evap canistor) and when it came in, never called me. I had to follow up every time with them and also the woman Sherry, was nothing but a waste of time to talk to. She doesn't want to do her job. I had to call between 1pm and 3pm to speak to her for a rental car, which would've taken 3 weeks to get. I even emailed and left a message for the service manager, Kevin Mackey, and he didn't even respond to my requests. I had to call Chrysler Corp who helped me out. I have since returned to my previous dealer and they found the real problem (fuel filler tube). While the sales team is good, the service department is a horror and should be avoided at all costs.

ros1545

Jan 31, 2012

Clueless and dishonest is the first words to come to mind. I contacted them via the internet with very specific requirements on what I wanted in the car and the type of lease. All I got was a run around before getting screwed. Every time I asked what was included in the price quote, I received a different answer. Either it included more than I wanted or less. The leasing deal was different each time I asked for details. At one point, they told me I can't get a specific option (power lift gate) in the car and I would have to buy a limited version. No option was available. This was not true as I drove the car at a different dealer with the option. Turns out they didn't have that car. I was then told they have the car. After verifying all the details again and in written (fax), I gave them a deposit and was scheduled to pick up on 3 days later. The day before I was supposed to pick up the car, I called them (they did not call me) to confirm a time when I was told the car was sold and the deal was off. Asking for a refund, they then told me they found the car on Friday night at another dealer. I've sent several texts each day and called but no reply. I'm letting the credit card fight to get my deposit back and in the process of complaining to BBB and NYS consumer affairs. I have all this in writing (mobile text) They are crooks and liars. Go elsewhere and don't look back. Best folks to deal with are at Garden City Jeep and Dodge. They are friendly, honestly, reasonable and responsive. Alex (sales manager) and Ken S. (Sales) are like family now.

srm0374

Jan 3, 2012

These guys are crooks and LIARS! Literally gave me about 5 lies in a row. It's amazing how these guys actually do business and that people actually buy cars from them!

dominicsusino

Dec 24, 2011

The worst experience I ever had with a car dealer. They lied about having the car I wanted in stock. Then they tried to pressure me into a more expensive car. When I wasn't interested they tried to hide money in a balloon payment at the end of the loan. I signed the loan application for the car, and then talking with the loan officer later in the deal found out about the balloon payment. It took me 2 days to get my deposit back even after I returned that night under instruction from the Owner of the dealership to go back and pick it up the same day. I drove 60 minutes in rush hour traffic to wait at the dealership for an hour before being told that I would have to wait. The next day I went to a car dealer in the Bronx Eastchester Dodge Jeep Ram and had the best car buying experience of my life! Go anywhere but Security Dodge Jeep Ram in Ammityville!Dominic

maraoliva

Dec 11, 2011

GO SOMEWHERE ELSE!!! Horrible!! Unprofessional! Terrible experience!!! Took 4 weeks to finance vechicle. CHECK THEM OUT ON BBB 45+ COMPLANTS!!!! THEY DO NOT CARE ABOUT THE CUSTOMER!!! AVOID AVOID AVOID bad experience, I drove all the way down from NJ and all what I got were lies... GO SOMEWHERE ELSE!!!!

noconnorjr12

Nov 10, 2011

Just leased a 2012 Jeep Wragler and worked with Fritz. My wife leased a car from the same dealer a few months ago and we worked with him as well. He's very friendly and actually picked me up at the train because I didnt have a ride to the dealer. I highly recommend Security Chrysler because the entire staff is very helpful and friendly, and the building itself is kept in great condition.

Flowno

Nov 7, 2011

Tried to use Internet and phone to shop for best price. Confirmed stock number and price two times. Made an appointment. Went to dealer and the car was in another lot, meaning I waited for half hour. Finally sat down to buy car and salesman came back from talking to manager to tell me they made a mistake and couldn't have that car for the quoted price. Left very unhappy.

mattylee

Oct 27, 2011

I just purchased a 2008 Jeep Liberty Limited from Security Dodge in Amityville and I couldn't be happier. Our salesman Fritz was knowledgable about the truck and never pressured us into buying the truck right off the bat. He let us think about it and then called and gave us a deal we couldn't refuse. We shopped around and received prices from 7 other dealers and Amityville had the best price by far. We will definitely purchase our next car from Amityville Security Dodge.

Longisland13

Oct 23, 2011

I did not buy a car from them and only spent a short time in this dealership . I only comment because this was the worst sales experience I have ever had. I do not understand how a salesman could treat another human being the way the did, let alone a paying customer. I would not buy a car from them even if they were the only car dealership in the world. I would rather ride a bike. Cocky rude and unfriendly to sum it up

moosey3000

Oct 11, 2011

The internet sales department has a long way to go. Very unfriendly and not interested in helping out the customer. Find a different dealer that is interested in working with the customer!

Trackman499

Sep 23, 2011

Everyone was very pleasant to talk to and my wife and I liked the cleanliness of the showroom and shop, and rather easy going sales process. I only wish that I was told about the new engine available for the 2012 Wrangler. That it is more efficient and powerful. I would have wanted that instead. Especially when I told the sales rep thatthe M.P.G.'s were my biggest concern.

Fisherman1234

May 17, 2011

I was very disappointed when I picked up my jeep. First the agreement of the price was not what was agreed prior to the delivery of the vehicle. Also when I started signing all the papers I noticed on the lease agreement that the lease was for 6 months more than the agreement. I threatened to walk out so they made the lease for 3 months more. I was very upset with all the attitudes and inconsistencies regarding the terms of my purchase. I work in a very big institution where I would have recommended fellow employees to your dealership but after my experiences I would not.

pattpar44

May 17, 2011

When I went to this Dealership it was everything that I expected and more! It was great to deal with this dealership. Everything about the car was explained to me in great detail. I went home knowing about every part of the car, which was a big help to me. Great dealership!!!Thanks again!

jtransman

May 12, 2011

I have delt with this dealership for about 10 years now and have not had a problem with the sales staff until now. I was told I would pay a certain price for a new truck and after almost 2 months of them trying to find a truck for me the price changed drastically and the truck I was promised never came in. I decided to leave the dealership and was very happy dealing with Huntington Dodge. I paid more money and got a higher priced truck and was happy to give them the money. I bought it and took it home in 2 hours. Sorry Security, you have lost a loyal customer that has bought 3-4 vehicles from you over the last 10 years. Return phone calls were non-existant and I felt like I was on the back burner everytime I came into the dealership to make a deal. If this is the new and improved way of dealing with customers you might lose some good loyal one's like myself. I sure hope that Gabe and John Sr. didn't waste all that money in remodeling the dealerhsip. If they get back involved in the day to day runnings of the business they may be able to not lose anymore loyal customers. My experience with John Sr. 10 years ago was exceptional and the reason why I kept coming back, but now I would not go back if they were the cheapest around.

tricia103

May 11, 2011

John was great to work with. He took the time to explain everything I needed to have done for my 28,000 mile check up and even explained to me about my upcoming 30,000 mile check up and promised to arrange a loaner car> My car was ready with 1/2 hour of the time promisedI have had nothing but great service at all my check ups and wouldn't think about going anywhere else. Also the waiting area is beautiful and confortable.Thank you everyone at Security Dodge Service.

teresalynnhansen

May 10, 2011

My sales experience at this deal was stellar. However, everytime I have to have my vehicle serviced, I don't feel as if they treat me seriously because I am a young woman. I asked for my vehicle to be clean (I did not want any grease on the seats or the interior) and he sort of brushed it off until I said last time the manger made a note and it was only until then that he made a hand written note to keep the vehicle clean.

CJDP96

May 5, 2011

Rich was the reason we decided to buy our car this month. We have been shopping around for some time. Rich was a no pressure sales person. He was patient playing phone tag with us between work schedules and our new baby's nap schedule. Rich was busy with another customer when we came to pick up our car and Hal helped finish up with us. Hal understood that time was of the esscense for us since we had an overtired infant with us. He was fast,homest, thorough and humerous. The dealership itself is one of the nicest we've been to also! I hope that going forward our descision to buy from security leaves as lasting an impression as our initial purchase. If all goes well, Security will have the business of all our friends and family......can you guys open a service center in Nassau? that would be helpful:)-Christine Shepard

just eleanor

Apr 25, 2011

From the moment I walked in I was made to feel welcome. I recieved very fair treatment on the price of the new car and on my trade. Joseph Santosis is a GREAT MANAGER. So mis the rest of the Sales Team.

MLevi781

Apr 16, 2011

I arrived at the service center at 8:55am on a Saturday. It took me 1 hour to drop off my truck. After speaking with the service advisor and being told I would have to pay $150 for services that weren't even necessary I got very upset. When I first leased the vehicle I was told I would not have to pay for oil changes. The advisor told me he would look into that and call me with an answer. We live 45 minutes away and did not want to get a call later in the day only to find out I would be charged for something my husband could do at home. After finally getting an answer an hour later we left my truck there. As it neared 2pm (knowing the service dept closed at that time) I called the service dept to check on my car for I had not heard anything yet. We were told when I called at 1:45pm that we can come to pick up my truck but had to pay over the phone because by the time we got there no one would be there, which is understandable. We got to the dealership and picked up the invoice and my key at the sales desk. After looking it over we noticed it said there was a recall on my truck. Why were we never told after the few times we spoke to the service dept on the phone? That is unacceptable. The customer service in the service dept is horrible. They make you feel unwanted and that we were a bother to them for coming in for a service we were told we needed to come for. Overall it was not a good experience and I hope it doesn't happen again.

kiwi36

Apr 14, 2011

Just had a bad experience with this dealership BUYER BEWARE!!! In a nutshell I made a deal with the dealership to buy a Jeep at a very good price. I don't live local to the area, I had to fly in for this deal, so I sent my sister to review the car and place a deposit. She did, I was to fly in 2 weeks later and close the deal. After 1 week the salesman Hal, asked for more money to keep the car, I said ok and gave an additional deposit, I bought a non refundable airline ticket to go to this dealership because they were pushing me to get this car. No problem so I did, I bought my ticket a few days after my 1st initial deposit. 2 Days before I was to fly I get a call from the manager Joe Italiano saying that he can't sell me the car, he has no title. I asked questions and he flaked me off and tried to cut the conservation to focus on another car he can try to get for me. The man handling had begun. What Bull!! I even asked the salesman before any deposit was made, do you have the title?, and he said yes, what the hell! My suspicion was that they may have had a higher bidder, which is very dishonest after they had my deposit even. The manger told me that they were trying to get the title before I came down, so basically their tactic was to get my money and lie to the very last minute? I was very angry, no car and non-refundable plane tickets (2 by the way). After this the shop talk started to deviated my questions on the car and to sell me some other one, anyone they could get me to buy. After a NO NO NO, they said they'd refund me, well that took a while, I had to call everyday several times to get my $ back, they don't return calls and claim they are too busy. B.S!! I had to eat my airfare, I asked for compensation but of course they wouldn't even give me my $ back let alone fix their mistake. I ended up buying a car elsewhere a few days later much nicer. So take my advice WALK AWAY FROM THIS DEALERSHIP, and deal with people that are actually honest instead of these people. I wouldn't risk it. I also put in a report to the DMV because legally you can't sell a car without a title, and they lied!

nuklnevy

Apr 5, 2011

just like you to know service always goes so smoothe and sales victor caputo takes his time to make the sale go so easy and dominick in financing does the best to make my payments where I feel comfortable . thanks I iwould and do recommend security dodge

jseaman3

Mar 2, 2011

I have given you this below normal rating because I believe that the work was not done according to my acceptance. The brakes are still making noise and also I submitted a coupon for a special price for an oil change and that discount was never given to me on my receipt for the work done. Therefore, I most likely will not have work done on my 2007 Dodge Caravanby Security Dodge in the future.

mbargfrede

Feb 28, 2011

Found it strange that customers waiting for service had to pay for coffee/tea. I cannot believe the dealership has to charge for this. We pay enough for cars/trucks/suvs & to have them serviced at the dealer and then to be charged for a beverage, is insulting.

caseystengel

Feb 26, 2011

2/19/11-8:30 AM-visited parts dept to get new license plate holder for front plate (old one was cracked by someone backing into it). Was quoted price of $23 & would have to be gotten from warehouse for Monday delivery. Gave rep (young thin guy) my phone #-said he would call when ready.2/23/11-no call received. Called parts dept-said part was in & that they had called. I have answering machine & there was no message nor any call when someone was home.2/24/11-my son brought car in at 12:55 PM. Work wasn't completed until 3 PM. Bill was $46.81 (part #4806019-AC).Why was part twice the quoted price? There was no labor cost listed. Why did it take two hours to install a simple holder? If the shop was really busy, why didn't the Service Mgr let him know? There's a definite lack of communication & a concern about prices. I'm not happy that a simple task got messed up. I hesitate to engage in any involved costly work in the future.Let me know your opinion. I'm interested in your input.Thanks.

Jennie18

Feb 24, 2011

I previously had a horrible experience at Herbie Dodge and the service and people here at Security were 10xs friendlier, and I had a better overall experience and would recommend to friends. I will also be back soon to look for a new vehicleThank you for everything

fivetoes

Feb 18, 2011

The service department is excellent and the employee's working were great, never had a bad experience when I go for service. My vehicle has alway's been serviced in one hour or less. I'm sorry, I don't always remember names, but I never had a problem. I also enjoy looking at the new vehicles while I'm there and also relax while watching your television. The visit is very relaxing.

Krsarrapede

Feb 18, 2011

I came in for an oil change and to install uconnect into my Wrangler. I first dealt with John, but Danny came in to introduce himself and helped out along the way as well. Both gentlemen were pleasent to work with. The whole process within itself took very little time. They explained what they did and helped me use my new product after everything was said and done.

tjguida

Feb 18, 2011

This dealership does it right. The professional people at this dealership make a huge difference. From the sale of the vechile. financing, delivery and subsequent service calls, Security is the best dealership I have encountered in my 30+ years of buying new cars. Total Satisfaction!

been stung

Jul 15, 2009

Please beware. I would NEVER want anyone to go through this. I was a returning customer from 10 years ago. I had a wonderful experience with a lovely salesman then. He was honest and true to his word.Knowing that US cars are in trouble, I went back.Big boo boo.The contract was switched on me, and they took the original binder (For 18,000 and change , 2000 down making it 16,000 and change remaining..it's now at 19 and change) when I was signing papers. Tons of papers thrown in front of me. In their paperwork they gave me papers I did not sign, and had to be carboned or autopenned. Papers I had never seen, like extended contracts etc. I had to give the binder to the guy writing up the bank papers because he said he needed it for the Vin number and he Never gave it back. He gave me lots of papers but viola! no binder! How do I know he took it? They WON'T give me a copy of the original binder because they know the correct price is on it. They lied to Dodge Headquarters. They said they gave me the binder. Nope, no binder. Probably in the trash by now. The sales woman had first brought me a much higher priced binder which I sent back. She seemed annoyed that I spotted it. The second one was OK. But nope, they won't give it to me. Dodge is trying now, in all fairness to them, to open up a case on these predators.So, this week I got my first bank payment...and that's how I found out this nasty surprise. I saw the payments 30 bucks higher a month! To the tune of 3 Grand more. The bank can't help, and guess who has to iron this out. The Attny.Gen's office has been notified. Hopefully, they can spare any future victims from this heartbreak. I don't know how they can go home at night and look their kids in the eye. The true Amityville Horror. Check out....Just saw this..as to their Character: http://ohiolemonlaw.blogspot.com/2008/07/boys-clubs-car-dealership.htmlYou decide.