Simpson Buick GMC Cadillac of Buena Park reviews

Lakers 24

Mar 15, 2016

Bought a GMC Yukon XL from Riyaz. Great experience. Due to my busy schedule the vehicle was delivered to my office.

Deborah

Feb 29, 2016

Once again I received great service from the wonderful staff at SIMPSON BUICK GMC. Wouldn't take my car anywhere else. Thank you!!

Frank

Feb 22, 2016

They were friendly and helpful. They kept me informed on the timeline of when my vehicles service would be completed.

Margaret

Feb 22, 2016

The service department went above and beyond in helping me. I would never go anywhere else. I recommend the dealership to everyone!!

Steve

Feb 22, 2016

Wonderful and JV in Service is an All Star!!! My son in law since has purchased a Canyon. I would recommend Simpson Dealerships to anyone.

Dorothy

Feb 18, 2016

Great experience, very easy to lease and never felt any pressure. I came here from Santa Monica and had no regrets

Robert

Feb 14, 2016

Jose Vinas, Jose Campos, and Ted Diesel have provided wonderful customer service and peace of mind to my family for years now and have been role models for the rest of the great Simpson GMC service team. We appreciate the efforts of your whole team so very much. It's great when you can find the very Best the first time!

Carlos

Feb 10, 2016

I just enjoy how well is kept and love your lounge and the way your personnel treats the customers and knowledgeable

Charles

Feb 9, 2016

Mr. Ted Diesel Took Care of My Truck , oil change and tire rotation, also found two recalls of my truck and took care of them as well Thank You Mr. Ted Diesel.

Judy

Feb 9, 2016

very efficient,and knowledgeable. our salesperson was great to us and a great asset to your dealership.it has been awhile since we purchased a vehicle and it was a piece of cake.

Ray

Feb 9, 2016

all that I dealt with were very courteous and professional it was my first time there and will certainly go back

Sean

Feb 9, 2016

The staff was quick and friendly. George from service showed extra concern by doing a follow up call a week after my vehicle was returned to me. Very professional!

Thomas

Feb 9, 2016

Dealing with Riyaz was a very pleasant experience without the usual high pressure. It made the costco referral auto buying a pleasant experience.

Valerie

Feb 9, 2016

Simpson treats me with respect. They are outstanding. Their service dept is top notch. George is super and totally takes care of everything.

Virginia May

Feb 9, 2016

I was treated in a manner that made me feel special and cared for. The sales person said many times to call him if I had any ?'s and he also made me feel more confident of new technology. I LOVE OnStar!

New Canyon owner

Jan 30, 2016

Easy internet deal. Riyaz was very helpful and gave straight forward information. We knew what to expect before we made the long drive from Paso Robles. Also appreciated the easy trade-in arrangements. We were going with CarMax but Simpson gave us the same deal without any hassle and saved us from another stop.

Rosemay

Jan 11, 2016

It was great! Everyone, especially John was very helpful. Riyaz was also very helpful in getting me the kind of car that I want and the kind of loan that I need.

Debrah King

Jan 9, 2016

Great service from Riyaz purchasing our new truckThis is our second vehicle from Simpson and Riyaz. We have had great experience with them

Kausi

Jan 4, 2016

Excellent overall experience All terms agreed to prior to visit via email Very responsive sales team Thank youLove the vehicle - 2016 Buick Encore

Alfonso

Jan 1, 2016

Great Service and Great Deals. Customer Lounge is awesome as well. Will be back for future vehicle purchases. Staff is professional.

Steven

Jan 1, 2016

The service was phenomenal. Would highly recommend. Chris and John changed my mind as I was on the way to another dealership and I'm very happy I made that choice.

Charles

Dec 29, 2015

The work completed by the service department exceeded my expectations by restoring the vehicle to a pleasure to operate from one that we hesitated to take any distance because of abnormal behavior while driving.

Thang

Dec 29, 2015

Very pleasant sales representative to work with, and the service was fast and fair. The options that were on the lot made it easy for me to choose what vehicle I want to purchase.

Shari

Dec 28, 2015

As always was greeted with a pleasant smile and a "Hello". Checked to make sure of what I needed. Asked if I needed a ride home. But I waited for my oil change in the reception room. I have always enjoy the service that I have received from Simpson GMC.

Joseph

Dec 26, 2015

Excellent dealership, totally happy with the service I received and the vehicle was what I was promised over the internet.

Ricardo

Dec 24, 2015

Great experience!! Todd was really helpful and took the time to explain all details of our new car . My wife and I were really please to have a well qualified salesman

Steven

Dec 24, 2015

If I rated on a 1 - 10 scale all dealerships I have been to in my life, Simpson would rate a 15. Everything was much better & quicker than I expected.

Gracia

Dec 23, 2015

My battery kept on going dead a couple times, I installed a new one, requested checked for draw, none was found.

Jose

Dec 23, 2015

I was very please with the Mr Jose Vina, in the service dept. He kept me informed on the service my truck was being repaired. A very professional person.

Salomon

Dec 23, 2015

We have always been given respect and wonderful service. We feel we get complete and thorough answers to the questions we ask. Thank you Jose Campos for your excellent service over the years.

Alfred

Dec 22, 2015

The service rep. was courteous. My appointment time was met. The servicing was prompt and the needed work was taken care of.

"

Dec 21, 2015

Steve was an excellent salesperson. I went in looking for a low price lease..he worked with me to get me what I wanted with the right mileage allowance and no money out of pocket..Outstanding Job!

Judith

Dec 18, 2015

I was treated with respect, courtesy and the price was right. The young man who took care of my purchase never made me feel rushed or bothersome. Royal Mansuri should be commended for his work.

Diana

Dec 17, 2015

Jose Campos is my go to man. He is very professional and always pleasant. I trust him with all maintenance requirements of my vehicle.

Jonathan

Dec 17, 2015

Jose is the greatest. He had my car in and finished very quickly. Also I had went to premier chevy down the street to do my wife's oil change on her chevy cruze and they wanted 50 dollars for one service. Simpson however offers 3 oil services for 53 dollars. Couldn't pass up that deal. I will bring all my cars here for service. Love Simpson GMC.

Martha

Dec 16, 2015

Excellent and friendly service also lunch available and was good while waited.Service advisor ensured we were happy with the work

James

Dec 15, 2015

Outside of an initial delay in receiving information by email it was a very pleasant buying experience. Stephen did a nice job in facilitating the purchase.

John

Dec 14, 2015

It was exceptional. We felt almost like family and were treated very well. Our salesman, Sean, was attentive, knowledgeable and very pleasant.

Joshua

Dec 12, 2015

One of the quickest, most painless car transaction ever. Thanks again Chris! No games, just the number all up front and no pressure.

William Fisher Sr

Dec 12, 2015

Last week I had a couple of strut's put in and the following week heard some sounds that were not there before. I took the car back to Simpson Buick and talked with Service Manager Jose Campos. After leaving my car overnight it was determined that one of the new Strut's that were put in froze. Without hesitation Mr. Campos ordered two new ones. The others were in waranty. I have been dealing with Simpson Buick for 15 years now and they are as good now as they were then. You should have no problem dealing with them. Thank you Jose and Simpson Buick for the fine service during all these years. Bill Fisher Sr.

Stephen

Dec 10, 2015

Fast service and courteous. Battery replacement was expensive and did not replace the battery cover. Service technicians are always helpful and clear in requirements.

Richard

Dec 9, 2015

Riyaz Mansuri was great to work with - no pressure, very knowledgeable and just a nice person. Will contact Riyaz again when it's time to buy our next vehicle.

Thomas

Dec 9, 2015

Great experience no pressure best price with out the hours of haggling back and forth. Excellent customer service. I live about 35 miles away but will most likely bring my GMC in for service at your location

George

Dec 4, 2015

Great service writers, Fast service, and good work. Pleasant experience at this dealer, good waiting area, and ride offers freely given.

Micheal

Dec 4, 2015

Made it happen! Team Marlon, Carlos and George were great. First time making a deal with the dealership without feeling screwed well-done, Sirs.

Nicholas

Dec 4, 2015

Simpson Buick GMC of Buena Park: I always receive excellent service, friendly, nice and efficient that's why I continue to come back.

Carl

Dec 1, 2015

Service was prompt and efficient my service man Ted and the rest of the members were curtious and well able to assist me with any need.

Todd

Dec 1, 2015

Really good experience. Price was fair. Trade in fair. Sales people were great. No good cop, bad cop. (which would have made me walk)Twins Steve and Chris were great as was their supervisor. It was worth the drive from Malibu.

Latrend

Nov 30, 2015

Great experience and will send anyone I know your way. Thank you again Steve for a great job and great service.

Adriana

Nov 28, 2015

Service was done without having to wait too long. We appreciate the exceptional customer service and quality of work done on our vehicle.

Charles

Nov 25, 2015

Great experience thank you Steve Cwynar for making this easy. I will send anyone I know looking your way. Again thank you.

Roger

Nov 25, 2015

Customer service outstanding at all levels, especially service & parts dept. the cost for repairs are affordable and repairs were completed as i was told.

Ferdinand

Nov 23, 2015

Saying sir or ma'am to customers not BUDDY goes a long way in a professional business. Overall service department ~ a job well done!

Shila

Nov 23, 2015

Very friendly, informative and service was completed quickly. They did what they promised and delivered on time and with great attitudes. They even offered us lunch.

Patricia

Nov 20, 2015

Great experience!! Everyone at Simpson was kind and professional. Love my salesperson and car!!! Would highly recommend this dealership and salesperson.

Antonio

Nov 19, 2015

My service adviser is honest and only sells me on services I really need. The only reason I take my four vehicles to your dealership is because of his superior customer service, thanks JV.

Gina

Nov 16, 2015

Everything was great. Jose Campos is the best. Staff are friendly and helpful. Facilities are clean and pleasant. I enjoy taking my Lacrosse to Simpson's to be serviced.

Gerald

Nov 9, 2015

I have been coming ever since I bought the Envoy 12 years ago. By having all the information in your computer I feel that I will receive a constant care that is required. I am planning on keeping the car for a long time and expect the same good service.

Brenda

Nov 5, 2015

Always friendly and were considerate of my time when they worked on my car knowing I needed to get back to work soon. Kept me updated on its status.

Juan

Nov 4, 2015

Upon arrival check in at the desk and then was told to wait for my assigned rep. No other people around. Had to wait 5 to 10 minutes. I think that if no other customers waiting and only one person at desk. He should take care of customer not make customer wait.

Lynda

Nov 2, 2015

The staff is always professional and pleasant. Your waiting room is clean and always offers "goodies" to us. My car is always washed.

Brenda

Oct 31, 2015

Awsome dealship. Have had my cars serviced there for years. Great customer service. Very comfortable facility for waiting for your car.

Sandy

Oct 31, 2015

Great service and customer attention everyone is friendly and willing to help. Will come back for future service. Will recommend friends and family to this dealership.

jmc

Oct 31, 2015

After losing my beloved '84 300TD that my dad passed down to me to a negligent teenage driver. Christian made my forced car buying experience a good one. Not really ready to buy a car, Christian helped me figure out what I wanted and needed. He had all the information and never pushed me towards anything I might not need. He even helped me scale back a little when my eyes got a little bigger than my pocket book.I feel a car is a car but the people you deal with either makes me want to come back or give you the sick guilty feeling like I did something I shouldn't have. I will certainly be going back to Christian with all my vehicle needs.

Nicholas

Oct 30, 2015

Steve Cwynar was great through out the sales process. I will refer anyone I know to Steve Cwynar. Thank you for making this easy.

Michael

Oct 27, 2015

I have bought 4 cars from your dealership was a no haggle process wasn't sent to another person to wear you down , I have recommended this dealership to my friends.

Vaughn

Oct 27, 2015

I LOVE SIMPSON GMC BUENA PARK !! NO PROBLEMS YET BUT IF ANY WILL LET YOU KNOW! EVERYONE IS FRIENDLY!

Brian

Oct 26, 2015

I always am treated like I'm number 1. The staff is friendly and know me by name. Everything is done in a timely manner.

Joseph

Oct 21, 2015

Good service as usual, I know I can depend on JV to advise me of my cars needed service, The coffee and pastries are great

Olga

Oct 17, 2015

It was a positive one we dropped off the vehicles before the service area was opened and received a call few hours later that my vehicle was done

Socalchevelle

Oct 10, 2015

Customer Sales Rep (Christian) was very attentive and helpful when my wife and I was looking for a car. He gave us all the information to make an appropriate decision and he left us with a personable experience.

Salvador

Oct 9, 2015

Salesman was very polite & professional. Riyaz Mansuri was awesome and catered to our needs, made my car shopping very easy. I would recommend to everyone!

Yolanda

Oct 6, 2015

It's always a stress free experience, because I know that I am dealing honest, professional people from the service managers to the mechanics.

Judy

Oct 5, 2015

John Roberts was fabulous. He made buying a car a pleasurable experience. It was so easy and comfortable! You have a real "gem" working for you!

Thomas

Oct 3, 2015

Ted was very kind & helpful, but I was very dissapointed, when I walked into the lobby, I was not greeted at all by the receptionist, like I normally use to be. She did not even look up to look at me. But it was someone new. So Sad...

Ernest

Oct 1, 2015

Everyone I was involved with was very courteous and helpful. Thank again Ernest Cerecedes . When I decide to buy another vehicle it will most likely be at this local.

Frank

Oct 1, 2015

My vehicle was gone before the estimated time, it was washed and service was great! I will definitely return for future service.

Jeffrey

Oct 1, 2015

The service was quick and trouble free. The car wash was done better than on previous visits. JV and staff did a great job!

Joseph

Oct 1, 2015

John Roberts did an excellent job of working with us to find the right truck at the right price. Was very helpful, answered all of our questions and explained available options. David Keefe, worked to get the lowest finance rate for our loan, presented all of the paperwork and explained our different options for additional Vehicle service agreements. You have a great team at this dealership, it was a pleasure to deal with them.

Michael

Sep 29, 2015

It is always a positive experience with Simpson. Their customer service center is outstanding and enables me to use their WIFI to get things done while I wait for the repair.

BCHanson

Sep 29, 2015

I was impressed not only by the knowledge of the staff, but in how they presented their information to me. Christian Prosser, my salesman, was polite, helpful and courteous. At no time did I feel pressured or bullied into buying a car.Ali Ahmed was professional and made sure all my needs were met in the duration of getting me through my trade-in.David Keefe was quick on the draw with the paperwork, getting me out the door and on the road.Everyone was incredibly helpful, polite and the service was excellent. I have nothing bad to say at all - which is rare, I'm dubious of anyone who wants to sell me anything. It took me two years to even step on a lot - and I had considered stretching that out another two. I love my car and I especially love the low price tag. Thank you! I'll be back when I need another!

Sandip

Sep 28, 2015

Easy and simple. They are prepared and no issues. Could tighten up the call back process. Buying process was very simple. Riyaaz Mansuri was a great salesperson. Wish there were more like him.

Oscar

Sep 24, 2015

I just want to say that I am more than satisfied with the service experience at Simpson's. I would definitely recomend Simpson's to anyone looking to buy or service any GMC car or truck!

Ryan

Sep 24, 2015

To make it simple i copied and pasted the email I wrote to John's Roberts (my salesperson) bossAli,I wanted to shoot you a quick note to tell you how impressed I was with John Roberts. He went above and beyond for me, and I walked away from the experience extremely satisfied and excited with my purchase. Coming from a similar service industry myself, clothing, I like to think I am pretty savvy in terms of getting the best price/deal. John was one of the first people I talked to regarding my trade, but I was talking to 4-5 other dealerships. John was by far the quickest to respond and the most thorough. By yesterday morning, I had 2-3 comparable deals, one that was slightly better than Johns but I chose to go with John just because I appreciated his service. In fact, the car I chose wasnt even perfect for me, I didnt love the color but overall the price fit in. Once we confirmed and I filled the paperwork online, John came back to me with a deal on a car he knew I would like better. Pretty awesome being he already had a sale completed. Not only was I more satisfied with that car, he also upsold me (it was slightly more expensive), but I didnt feel like I was being sold I felt like he was trying to get me what I wanted.The bottom line is with the other dealerships I worked with the experience was flat out bad. Poor communication, lots of hiding details and it really felt like they werent partnering with me on the sale. They had an agenda and my needs were not a part of it. Working with John felt like the opposite so I was more than happy to spend my money with him. I just wanted to email you and give him a great review and tell you I will absolutely be working with John again on my next vehicle and would refer anyone I know looking to buy to him as well. Keep up the good work over there.

Carlos

Sep 23, 2015

It is a pleasure to get my car service. Your waiting area is always neat and clean and always with fresh coffee that makes you very welcome.

Ernest

Sep 16, 2015

I had purchased new factory remotes for my 2003 Buick and the Technician, Mr. Vo, even came to the Service Drive to show me and allowed me to choose the options available for their settings. He is an asset to Simpson Buick. Ernie C.

John

Sep 16, 2015

Having a dedicated and well mannered salesman like Marlon, will make anyone come back to your dealer. Good experience over all!

Wade

Sep 16, 2015

Good, however, I didn't get an Owner's Manual with the vehicle. Have asked for one to be sent to me.

A. Nej***

Sep 14, 2015

This GMC Buick provides great service and follow through. Being a Ford purchaser for the last 5 cars, I find the sales process- as well as the service- outstanding at this dealership. I have been very happy with Ford- and the service provided to me- and this change to GMC has provided me with a different perspective of GMC vehicles. Give Simpson a try for a GMC test drive or service- Ford is great as well- but the elegance of the interior GMC's is outstanding. A

Craig

Sep 12, 2015

I liked my internet sales rep R. . What I had a problem with is that I was told that you will wash the vehicle and I came in for the wash on Thurs. 9-10-15 and your guy who washed the car added on grease marks and then argued with me about it and I had to go to the manager to get it straighten out. Thank God he understood and saved the day.

Deanna

Sep 9, 2015

Marlon our sales rep was very personable and easy to talk to. He was also very knowledgable about the vehicle we were interested in.

SATISIFIED CUSTOMER

Sep 8, 2015

I rarely submit reviews for auto dealerships, finding most of them generally unpleasant to work with and less than trustworthy, but Christian Prosser at Simpson GMC certainly breaks that mold and created for a pleasant buying experience that left me very satisfied. Kudos to Christian for his professionalism, attention to detail and sense of humor on a very busy afternoon when the dealership was swamped with customers and one would normally lose their temper - he kept the atmosphere loose and enjoyable and I left very happy.

Fred

Sep 7, 2015

HAD THE PLEASURE OF SEEING AN OUT OF TOWN CUSTOMER FROM KANSAS BEING SERVICED AS THOUGH HE WAS A REGULAR SUCH AS ME, WITH ALL THE COURTESY AND GOOD WORK ONE CAN EXPECT!

Charles

Sep 2, 2015

Price was good but they could have upsold me into something nicer. I HATE that I paid over $300 for the stupid stickers that I don't want and they would not take off. Of the last several new cars I have bought, the service was nothing special.

Craig

Aug 31, 2015

Fast, easy and a clean good running car in the end. Good customer service which is hard to find these days.

Charles

Aug 29, 2015

you kept my new car for five days and drove it 183 miles to fix the problem. probably necessary to identify and fix the problem but that certainly did not make me happy. and what did I get for all this inconvience, a tank full of gas!!!!

Gabriela

Aug 28, 2015

It was unusual in the way that the guys seemed laid back compared to the typical salesman and dealership which is good for a change. Overall they seemed to be a great dealership.

Felicia

Aug 27, 2015

I had made a phone call on Saturday and I spoke with the salesman I had told him what I was looking for when I got down there he was the first person I seen when got there I told him who I was he told me he have the right sale consultant to help me out .the experience there is wonderful he told me I will leave in the vehicle and I left in a vehicle the same day I will recommend friends and family to Simpson Buick GMC Thanks Simpson Buick GMC. I was very pleased going to the dealership a little nervous but I was very pleased real nice people there. thanks again FS.

Luis/Lilia

Aug 27, 2015

Well explanatory on service on the car, we'll clean facility,great people working there all nice and helpful to all customers

Kenneth

Aug 26, 2015

I always enjoy being one of the first customers of the day to get car maintenance completed. Simpson usually has me in and out within 90 minutes which I don't mind relaxing in the lobby as they provide coffee, donuts, water, television and very nice employees and customers. I am always asked if they can shuttle me home but I decline because by the time I get dropped off, my car maintenance is typically completed.The service managers are always courteous, polite and are very gentle when they have to inform a customer of needed additional maintenance recommendations and/or cost.

Kim

Aug 26, 2015

Service was good and kept up to date. My vehicle however has had a lot of issues for a car with only 55,000 miles and am now continplating getting a new vehicle. For 50K we are not getting our monies worth. I feel like we purchased a lemon.

Marilyn

Aug 24, 2015

When I want to purchase or lease a new vehicle I only go to Simpson and I only see Riyaz. He is great and I trust him to give me the best possible deal. I love working with him.

Carmen

Aug 22, 2015

My experience was a good one as always. I bought my car at Simpson's and have had it serviced there ever since.

Louise

Aug 21, 2015

Very nice experience, Steve walked us through the purchase perfect with no issues. We spent minimal time there to get the paper work done. Thanks Steve and Simpson Buick

Lawanna

Aug 18, 2015

I had an oil change and tire rotation on my SUV and Jose Campos was very thorough in giving me the maintenance history on my car. Bravo on the outstanding customer service and advice on how to keep my car free of problems.

Mark

Aug 18, 2015

Justin is a young, enthusiastic, and well informed sales rep who made our car shopping experience easy and hassle-free. Ali the sales manager was truly professional and worked diligently to get me the truck of my dreams and within my budget. These guys sure know how to be of service to their customers and I would definitely recommend my family and friends to come to Simpson Buick GMC for their next vehicle! Thank you Justin and Ali!

Marie

Aug 12, 2015

Second car we have bought from them . These guys are straightforward and honest not like all other car sales places. We will probably be buying from here for years to come!

Homer

Aug 11, 2015

I got a great deal & excellent service. This is the eighth automobile I've purchased from this dealership & have always been treated fair.

David

Aug 10, 2015

I have high expectations of Simpson Buick and there is a very good reason, from the first time I set foot inside the showroom, then to the service department, and speaking to the various people that represent Simpson Buick, I have felt and continue to feel like I'm part of a family. And that this family wants to do everything possible to make my visit an experience in which I want to return. You have a winning program with your employees, and the physical plant.

Douglas

Aug 10, 2015

Nice to see the facility remodeling is finished. Nice clean waiting area and courteous staff. Jose Vinas has been a consistent face at this location. Thank you for your hospitality.

Mrunal

Aug 4, 2015

Riyaz Mansuri is an excellent sales associate. He accomodated our changing preferences and was prepared with multiple options for us within minutes. One of the best sales associates in the business.

Richard

Aug 1, 2015

After long discussion about DMV transfer fees for disabled person license plates, we relented and paid the fee ... to have it reimbursed by check today. (Disappointing that financial officer was not more well informed)

Dave35

Aug 1, 2015

The guys at Simpson really know their stuff. From the first phone call to emailing me quotes, they were nothing but professional and helpful. I would recommend them to anyone who has had a bad experience with a dealer before. I have too and they were the opposite of that.

Timothy

Jul 31, 2015

We had an excellent experience purchasing our Acadia. Purchase I would give a 10 out of 10. When taking back my vehicle back for service, again almost perfect experience. I showed a flaw in leather and another piece has been ordered. Rails were installed and I was offered a sandwich for lunch. The play room was a great plus for my 3 children. The reason I gave a 9 out of 10 was that when we purchased vehicle it was not cleaned very well as it was late and picked up from another dealership. There were tape marks still on windows. Was told they would clean it when we came back to have rails installed. It was put on my work order for date of service. Unfortunately it was overlooked and not done. Not a huge deal but disappointed. It is the small details that sometimes really makes an impression.

Long

Jul 28, 2015

Jose Vina made everything so smooth, got me in and out in less than 20 mins including getting enterprise to pick me up. I purchased my car at Simpson and have moved since then to Northen California and will not get my car serviced anywhere else based of costumer service alone.

Sheri

Jul 27, 2015

Quality service, parts available immediately, completion of work done absolutely on time. Problem was solved, and it was known immediately what the problem was attributable to. Couldn't ask for better service. Beautiful waiting room.

Deborah

Jul 21, 2015

Jose at the service desk could not have been more friendlier or concerned with our needs. He did a great job.

Jonathan

Jul 17, 2015

Dealership team is helpful and eager to please... Plenty of vehicles on hand... Able to agree to the right price without a hassle.

Ronald

Jul 16, 2015

My service advisor (Jose Vinas) was very helpful. He kept me informed on the progress of the repairs. He helped process a claim on my extended warrantee. He made sure my vehicle was ready when promised. Jose has been my service advisor since I purchased the vehicle 5 years ago and I always am confident that he will take good care of me. Ron Ornee

Adrienne

Jul 15, 2015

We test drove every truck made and then decided on the GMC. I searched online and Riyaz sent me a quote for the exact truck we were looking for. We came in to drive it and John was extremely knowledgeable and helpful. We ended up changing our mind about the features we wanted and John was still able to find us the perfect truck. We are very happy with the service we received from Simpson GMC. Randy helped us with financing and he was also helpful and was able to get us a great rate. We really appreciate all the time they spent with us answering our questions and finding us exactly what we wanted.

Anthony

Jul 11, 2015

Best car buying experience in over 20 years. I appreciate the personal attention every step of the way . It was good to be informed of the next step in the process and we liked being accompanied by Mr Reiyz all the way to the end until we drove out the door. Thank you. It was a stupendous experience.

Eduardo

Jul 11, 2015

We appreciated the no pressure approach by the sales team Stephen and Riyaz in making our 2015 Sierra 1500 purchase. This made the buying experience enjoyable; I hope this continues with every customer.Thank you,Ed & Letty

Cindy

Jul 10, 2015

When I purchased my beautiful new truck through your dealership, I had several salespeople helping me and answering questions. A true team. What I enjoyed is they all had a sense of humor, they all knew how to make me feel at ease, and they all made me feel like they were looking out for my best interest. Carlos , George, Barry, David, and Justin did a fabulous job!

Jose

Jul 10, 2015

We were very satisfied with our experience of purchasing our new Yukon Denali through Simpson Buick GMC. We made the trip from San Diego to purchase the vehicle and the entire process was worth it. Riyaz was so quick to answer any questions we had prior to making the drive and gave accurate information about the vehicle we were buying and the price. Riyaz, John, and David in the internet sales dept were super helpful and made this purchase quick and easy. We would buy from here again.

Steven

Jul 9, 2015

John and Ali did an amazing job. Great communication prior to my arrival to the dealership. Got me exactly what I was looking for. The entire experience was only awesome and was the fastest car buying experience I've ever had to deal with.

Lydia

Jul 3, 2015

George and John were excellent. I recommended them to a co-worker and they also helped her out. I love my encore.

Frank

Jun 29, 2015

Had an appt at 0830. Was promptly attended. Out in one hour. Had oil changed, tires rotated, and washed. Waiting area had free coffee and donuts. I like it so much I am going to figure out if I can take my wife's Camaro for her two years of maintenance to this dealership.

Gary

Jun 24, 2015

Service Advisor Ted Diesel always does a great job of making me feel that my business is important to SBGMC. Job well done.Gary Mormile714-981-9649

Harold

Jun 22, 2015

I bought our 2011 Buick Lacrosse in 2011 and have been bringing it so Simpson Buick for the regular scheduled maintenance since we bought it. All the "Guy's" on the Service Desk are always helpful regarding the car needs .

Jason

Jun 20, 2015

Riyaz was awesome. This was the easiest car purchase i have every gone through. The whole GMC team was awesome!

Margaret

Jun 19, 2015

I do recommend all the time as I have always had a great experience at this dealership. And that gift card at Christmas was just another nice thing about you!

Lawanna

Jun 18, 2015

I now have peace of mind because of the Simpson Buick GMC Service Center's quick response to my vehicle concerns. In particular I want to thank Jay Malloy and Alex Salazar for being men of their word and providing excellent customer care. I now have total confidence in having my vehicle serviced at Simpson Buick GMC of Buena Park. I feel blessed and would highly recommend this dealership for your next car buying/vehicle servicing experience.

Homer

Jun 11, 2015

This was the 5th vehicle I've purchased with Simpson GMCI have always been treated fairly and left with my new auto feeling that I got a good deal. Your service dept. is always helpful & answers all my questions to my satisfaction.

Stephanie

Jun 6, 2015

I had an appointment to have a key installed and was taken care of immediately! Fast, friendly service! Love these guys!

Richard

Jun 3, 2015

Service was fast and easy with good waiting area-good job.SOMETHING REALLY NEEDS TO BE DONE ABOUT THE NOW PHONE SYSTEM, I WILL NOT FIGHT IT BUT ONE MORE TIME BEFORE GOING SOMEWHERE ELSE. Rich

Deniss

May 29, 2015

Riyaz Mansuri was our salesman. I had been shopping at other dealerships that day and never got the service that i had with Riyaz. He was patient, very friendly, and really listened to what i was looking for. He made sure me and my husband were well hydrated by offering us drinks and even to buy us food! He made us laugh and was a joy to work with all around! It was because of Riyaz that i found and bought my car!! Riyaz reccomended this car after seeing that the cars i thought i wanted werent what i was looking for afterall. I LOVE MY CAR!! I am so happy he showed me this! After doing all the paper work, Riyaz took time after to sit with me in my car and go over EVERYTHING the car featured. He made sure i left the dealership as comfortable as possible.I must say... Riyaz Mansuri really made my experience a 10! I have been raving about him and your dealership! I am very impressed and am recommending all my family friends to go see Riyaz! Thank you!!!

Cassie

May 28, 2015

The team members were great! Great communication and great customer service. The best experience I have had EVER buying a new car!! Ali is amazing and so was our sales guy Christopher.

Stephanie

May 24, 2015

I had about 3 different people help me. Everyone was super friendly and I was very comfortable. I even got served a delicious lunch while I was waiting! I couldn't be happier with the service.

Christopher

May 23, 2015

Riyaz Mansuri provided the most professional, excellent car buying experience in memory. He was Knowledgable, courteous, organized, available and a superb communicator. When I arrived to pick up the Truck it was clean and the documents ready in Finance. It was fast and smooth. Highest accolades are much deserved.

Gina

May 23, 2015

I love Simpson Buick. Everyone is so nice and friendly. Jose takes good care of me. He is the best. Gina is great in the cashier's office. She always asks about how my mom and dad are!

Richard

May 21, 2015

Chris was awesome and everyone worked really hard to get us the right price on the car we wanted. Everyone was nice and there was no pressure or stress!

Arlene

May 20, 2015

Everyone was friendly and attentive my service gentleman Ted Diesel was honest upfront and very professional !! and timely on my repair keep up the great work!!

James

May 19, 2015

Steve was a great help in the process. He was knowledgable about the truck and helped me to refine my needs without any pressuring.

Patricia

May 14, 2015

Everything went well. Riyaz was very helpful in finding the car and explaining all questions asked and has remained so since I purchased the car and have taken it home.

Robert

May 7, 2015

The level of professionalism and comfort of the entire process in leasing or buying a vehicle is exceptional , by far unsurpassed by any dealership we've ever been to. Jay Hammons , Riyaz , and David are and awesome team and expedited our lease flawlessly. We value these high standards and we will keep coming back, thanks again.

SomeDude123

May 3, 2015

Christian helped us out, gave us a better deal than what Costco would give. It was an easy transaction. I would definitely think about going back to this dealer when I'm ready to purchase another truck.

Elizabeth

May 1, 2015

My rear door handle had broken, so stopped in to see if it could be repaired. Mr. Compos checked to see if you had the part in stock. You didn't, so ordered the part and said I could come back the next day. We agreed on a date. I returned and the replacement was done in a timely manner.

Manuel

Apr 30, 2015

It is always a pleasure taking my car to the dealership for service. Jose is always really helpful. The service is always excellent. Thank you!

Michael

Apr 29, 2015

Was a great experience will always recommend to family and friends could not think of a better better place to have service

Olga

Apr 27, 2015

I dropped off my vehicle for an oil change and cargo door open message on the dash display that kept beeping. Jose called and explained the message on the display and what would be required to fix it. They preformed the work and I feel comfortable that it was done correctly. I'm always satisfied with the service at Simpson GMC.Thank you

Mark

Apr 20, 2015

Simpson Buick Service Dept. Has Always Been Excellent For Me For The Past 15 Years! Ted Diesel Is A Real Pro!!!!!

Jennifer

Apr 19, 2015

Riyaz has been very helpful and nice to work with. We appreciate your customer service and assistance along the way, Riyaz!

Ralph

Apr 13, 2015

Outstanding custom service. Todd Fee was extremely knowledgable about the truck I was interested in. Ali the manager of the show room was efficient and did not hesitate to make sure I recieved everything I needed. No hassles. Great car buying experience.

Art

Apr 12, 2015

Loved the waiting area and best of all the free lunch I got . I also liked how friendly your staff was.

Ryan

Apr 11, 2015

Carlos was my sales person, and what a pleasure it was to work with him. It was so refreshing to not be pressured and to have someone care about what I wanted. I would recommend Simpson Buick for a few reasons, one being that Simpson buick met me at my affordability but most importantly because of how Carlos treated me as a customer. Thanks Carlos

Yoriko

Apr 7, 2015

As always excellent service. I had made an appointment with service rep JV & upon my arrival he had everything set up & ready to go. It is always a pleasurable experience. All staff members are so helpful and friendly. A gentleman in your parts&accessories shop was the Best!!!!

Maryann

Mar 29, 2015

Great experience, JV is an excellent service advisor, I would recommend him to all. Plus if you are there during the lunch hour they give you lunch, free water and free WiFi. Great company. Thanks

Rosario

Mar 26, 2015

J.V. always greets me by name, with a smile and always very cheerfully. He is always very professional and thorough.

Gisela

Mar 25, 2015

Riyaz Mansuri was awesome through the whole process. He communicated with me through emails, text messages, and phone calls. He was precise at explaining the features of my Acadia. He was prompt at responding my emails and text messages. He is truly dedicated to providing excellent customer service. I will definitely recommend him and this dealership.

Jay

Mar 24, 2015

Sales Mgr Ali Ahmed & Salesman Chris Cwynar had the car ready for us to test drive and promptly offered deals that met my needs. Very enjoyable experience for a car purchase.

Carmen

Mar 19, 2015

My service advisor, Jose Campos, was very professional and explained what was needed to be done. The wait for my car to be serviced was not long. Overall, a very good experience.

Christopher

Mar 11, 2015

Riyaz Mansuri was our Internet Salesman and we couldnt be more happy with how helpful he was in purchasing our vehicle. Everyone was patient and kind and answered all the questions asked. It was the easiest process in purchasing a car I have ever experienced. We are so glad we went to Simpson.

Sterling

Mar 5, 2015

Stephen was excellent and really worked with my situation. Information was presented clearly without confusing sales speak. I had tons of questions and Stephen was extremely patient and knowledgeable, ensuring I drove away in a new car. Couldn't be happier.

Jose

Mar 3, 2015

Incredible deal! Looking for to a great relationship with Simpson Buick GMC. Staff was very helpful and straightforward in answering all my questions. Thank you for your help and a wonderful car!

John

Feb 28, 2015

Our experience was great. Everyone was very nice and helpful. Riyaz was very knowledgeable about your products and explained everything very clearly. Thanks for a great experience.

15acadia15

Feb 28, 2015

Please share your experience. My husband and I visited multiple dealerships with all intent of purchasing /leasing our new vehicle. We had extremely bad luck with the Sale Associates, in most cases they were very uneducated and uncertain as to what they were selling, very pushy and trying to sell us on a vehicle that we made clear we had no interest in. On Saturday we had several appointments and there was not 1 we were really excited about, every car was missing something very important to us. We disregarded all appointments and I continued to search online for hours, looking for that perfect car. I ran across Simpson GMC, checked the inventory and was so excited by what they actually had on the lot. Being irritated and at this point confused, I called Simpson GMC and was immediately connected to our Sales Associate, Stephen Cwynar. I explained our situation to him and told him exactly what we were looking for. Stephen was more than willing to help and assured me he'd check inventory and have quotes to me within 5 minutes after hanging up. Low and behold, the quote we were looking for was delivered in the time frame as stated and more than anything the car was an exact match to our requirements. Stephen communicated well through e-mail and spent apprx. 45 minutes on the phone with us discussing our options, pricing, financing, purchase vs leasing, etc. Thinking in the back of our minds it was too good to be true, we got in the car and drove North 45 minutes. Upon arrival at the dealership, the car was washed and waiting out front for us, Stephen so kindly met us at the door, took us to see the car and for a test drive. He was so thorough with everything, showing us how it all worked, what it was, etc. He definitely knew what he was selling and it was such a comforting feeling! We sat down went over everything we had already discussed but it was in front of us, every little detail, nothing was missed. Stephen and his Associates were all great, it was a pleasure working with all of them. A few days later, Stephen sent a follow up, checking in to see what we thought, if we had any questions and letting us know we are more than welcome to contact him for anything, it was very comforting. we look forward to referring the dealership at any chance we get. We loved the experience and we love our new car. Can't thank them enough!

Corine

Feb 25, 2015

I am always pleased by the customer service from all at Simpson bunea park. Thus what keeps me coming back. Very polite and help staff

Lynda

Feb 25, 2015

The staff is always professional and helpful. My car washed and cleaned. I always enjoy the refreshments that are offered to your customers. I also like the fact that your facility is always clean. My phone calls were promptly returned.

Robin

Feb 25, 2015

Steve Cwyner was very professional and nice to work with. He was courteous, responsive, and did not make me feel pressured. He made the process run smoothly and the price was fair. Randy in financing was efficient and courteous.

Ray

Feb 17, 2015

Very informative, friendly. Car had a problem that could not be found or located. That was unfortunate and may be expensive at a later date. All other was great.

Danielle

Feb 15, 2015

I love the Simpson family. I say family because the treat you like family. Not like a number or just another customer.

Maryann

Feb 14, 2015

J.V. DID A WONDERFUL JOB OF TAKING CARE OF ME AND MY CAR. TELL HIM THANK YOU FOR ME. IT WAS A PLEASANT EXPERIENCE.

Olive

Feb 7, 2015

I have used Simpson's service (especially J. V.) since we bought our car in 1999, and especially since I lost my husband in 2004. I wouldn't trust my car, which has been an exceptional one, to anyone else!

Tamara

Feb 5, 2015

My sales person, Joesph, was excellent. He was not pushy and did not oversell me on the car. My best experience at a car dealership. I did not have to be there all day.

Colleen/Jeffrey

Feb 3, 2015

I brought my car in for an oil change, which I had already made an appointment for that morning. The service staff is always friendly and helpful. I appreciate the nice waiting area with coffee and donuts and a separate area without the distraction of the TV. My car was done within an hour and a half and washed too:)

Tina

Feb 3, 2015

Changing to Simpson is the BEST decision I have ever made! They earned my loyalty by treating me right. I have already recommended them to several people. They made sure my Chevy car was taken car of even though they are a Buick dealer.. this made me decide to purchase my new Buick Encore from their location.

ZaZa

Jan 31, 2015

Just purchased a Camero last night and couldn't be more pleased with the service Ali Ahmed and Christian Prosser provided. Ali answered all of my questions over the phone and via email before I even got to there. He even got me a better interest rate than what I had been pre approved for with a Lender. Christian was one of the friendliest, personable and honest sales agents I have ever encountered. No pressure, no hassle, and best of all NO BS sales pitches or attempts at a switch and bait with this dealership. I have already began recommending this delearship to others and would definitely be looking at their inventory the next time I want to purchase a car. Thank you both for providing excellent customer service! Also a special thanks to Carlos the sales agent that my nephews met with when they first saw this Camero and told me about it.

Craig

Jan 30, 2015

They knew what I wanted and got me that car. It was a fast, friendly, painless and professional. I was buried in a lease with my prior car and they helped me get out it and into a new car that fit my budget.

Erick

Jan 30, 2015

Great experience. The sales manager did a great job with getting me in and out and the salesman was honest and knowledgable.

Repreza196

Jan 29, 2015

Christian and his sales manager provided a great experience from the phone call to making sure the car was ready for me and getting my husband and I acquainted with the Verano.

Glenda7852

Jan 27, 2015

The work was done in a timely manner and the service and ears department are always helpful and professional.

DagAstro

Jan 27, 2015

My appointment was for the ignition key recall. I waited for my car and I was browsing the dealership. Your personnel were courteous and attentive. I look forward to coming back and seeing different vehicles that may fit my price range in the future.

Christopher

Jan 24, 2015

We dealt with Internet Sales, Stephen Cwynar, and he was great!! Definitely would recommend Simpson GMC to anyone interested in a GMC vehicle.

Mary

Jan 24, 2015

My visit to the service department was friendly, courtesy, my car was repaire in a timely manner. We were comfortably while waiting for my car.

Edward

Jan 22, 2015

My appointment was for the ignition key recall. I waited for the my car and I browse your dealership. Your personnel were courteous. I didn't see any new auto that I was interested in. The price for the Lacrosses were much higher priced than I had anticipated. I am disappointed that the USV were only capable of carrying 5 passengers(Terrain especially).

John

Jan 21, 2015

The primary reason I utilize your dealership is your service staff.They are pleasant , professional and knowledgeable. Additionally I would like acknowledge Marta, the receptionist and Gena your cashier , efficient, friendly and always greet me with a smile. Again , a staff like this make it the reason I use Simpson............... John Hillion .

Carlos

Jan 20, 2015

Steve did a wonderful job. His customer service was great. He found us the Yukon XL we were looking for at a great price. Thank you!

Charles

Jan 14, 2015

First encounter was good and then things slowed down some, but the end results made me a happy customer. Thank you Simpson.

smurch777

Dec 19, 2014

These guys are great! They fixed everything. GREAT SERVICE! We always take our cars here and we will continue to visit when we need excellent service. THANKS.

Justin S

Dec 17, 2014

Riyaz and the finance manager were honest, efficient and proactive about understanding the purchase process and understanding how to use the automobile. Perfect blend of being proactive and not overbearing.

JohnSwan358

Dec 1, 2014

My salesman, Christian, did a good job of getting me a fair deal on my Siera and gave me all the time I needed even though it was a busy day at their store. It's really easy as long as you tell them what you're trying to accomplish.

JohnSwan36

Dec 1, 2014

I had a good experience at Simpson Buick gmc purchasing a new GMC Sierra from Christian and his manager, Ali. The pricing was consistent with what I saw online and they have me a fair price for my trade.

Rnelson200877

Nov 26, 2014

Bottom line, just a great service experience. Everyone was helpful and courteous. I will definitely be back.

hannabanana

Nov 1, 2014

Ali and Christian worked with me on my trade and got me into a truck that was exactly what I wanted. I couldn't be happier.

vjshopper

Oct 31, 2014

I am very pleased with the service I received. They were very attentive to my vehicles needs. They did not try to over sell me on additional items. Great job.

NickArmento

Oct 31, 2014

The Simpson team did a great job of getting us on the road in no time. The financing was a breeze and we would have been out earlier but Carlos wanted to make sure we were comfortable with all the gadgets.

anden100

Oct 30, 2014

The best car buying experience I've ever had. Thank you to Stephen and everyone that helped us! The Process was very easy from start to finish. We felt the support right from the beginning. Stephen was extremely helpful and responsive to all email and gave as many quotes as I asked for. I would highly recommend seeing the folks at Simpson when looking into a vehicle. The relationship we are building now and thru our maintenance appointments will surely make us want to come back and buy from them directly again.

boating2007

Oct 30, 2014

I had an oil change and they provided lunch while I waited. And they had the work completed in less than an hour. Ted Diesel did a fantastic job. Thanks Ted.

Bkaino

Sep 22, 2014

Very friendly sales. Steve was helpful and very reassuring throughout the process. Very quick to pay, get my car and leave. No one was pushy, overall great experience.

Kilburgs

Sep 22, 2014

Each and every time we have taken in our 2007 Lucerne CXL for a checkup/and or problem, we have been greeted with a very warm welcome and an immediate response to our requests. These auto professionals have a wealth of experience in their field and are able to offer extraordinary services in achieving the maximum performance of our Lucerne CXL. We are also informed of the up-to-date programs available to their customers. One other key benefit is the special ride-share provision to assist in transportation requirements. This is absolutely a great benefit for their customers. The bottom line is that we have always been very well satisfied with the care and maintenance of our vehicle. We thank you for the special attention given to all of your customers. Marvin and Gloria Kilburg

dagsallonit

Sep 22, 2014

Ted Diesel has been taking care of our trucks and cars for years. Great service at a great price. We even bought a car this weekend because of it.

MKilburg

Sep 22, 2014

Each and every time we have taken in our 2007 Lucerne CXL for a checkup/and or problem, we have been greeted with a very warm welcome and an immediate response to our requests. These auto professionals have a wealth of experience in their field and are able to offer extraordinary services in achieving the maximum performance of our Lucerne CXL. We are also informed of the up-to-date programs available to their customers. One other key benefit is the special ride-share provision to assist in transportation requirements. This is absolutely a great benefit for their customers. The bottom line is that we have always been very well satisfied with the care and maintenance of our vehicle. We thank you for the special attention given to all of your customers. Marvin and Gloria Kilburg

ChakaD

Sep 1, 2014

I went in to buy a car for my sister. John and Ali were great about getting us a fair deal with no bull to put up with.

FloydD

Aug 13, 2014

All around pleasant experience. Jose Vinas , not only a real Gentleman, but knows what to do in any situation. Is an unusually skilled representative of what a Service Department Man should be. Your customer waiting room most congenial. Refreshments, T.V., as well as comfortable. Best that I have experienced in auto maintenance, not only timely but well done and clean. Thanks !

ajackman

Aug 12, 2014

I recently purchased a Nissan Sentra from Simpson GMC and could not have asked for a more positive experience. Employee John Roberts had the vehicle I was interested in ready when I arrived and was incredibly helpful and friendly throughout the buying process. I am extremely happy with both my new car and the price I paid for it. Ted Diesel in the service department was also very friendly and did a great job installing some extras and repainting a panel. I was given a very nice loaner vehicle while the service was being completed. Overall I couldn't be happier. Ask for John Roberts if you stop by Simpson GMC. He will take care of you!

DianeJac

Jul 31, 2014

Chris Cwynar did a great job on our 2014 Buick LaCrosse. We got a great deal and didn't have to haggle for it. We'll be sending everyone we know down there.

Sstegman

Jul 31, 2014

We were very pleased with our experience at Simpson GMC. This was our second purchase in the last four years. All of the following employees, George Huegel, Stephen Cwyner, Riyaz Mansuri, David Keefe and Felix Diaz were outstanding and made this a wonderful and comfortable process. My wife and I are extremely satisfied with the purchase of our new Buick Enclave. We have shared our story with many friends and family and encourage all of them to drive to Simpson GMC for a great deal. Thank you!!

DianeJac

Jul 31, 2014

Chris Cwynar did a great job on our 2014 Buick LaCrosse. We got a great deal and didn't have to haggle for it. We'll be sending everyone we know down there.

prioritydr

Jul 31, 2014

Carlos was very helpful. Answered all questions. We liked him because he was not too hard and demanding. He let us look and test drive. Explained the vehicle Onstar etc very well. We just recommended him to someone we know yesterday.

Sstegman

Jul 31, 2014

Ted Diesel has been servicing our cars for years now. He recently fixed our transmission for much less than what we thought it would cost.

Dcummings1

Jul 28, 2014

We got a solid deal and great service at Simpson Buick gmc. My daughters first car purchase went seamlessly and we got great financing. Thanks Christian.

RichardMar14

Jul 27, 2014

I purchased a 2014 Chevrolet Silverado recently and after going to a nearby Chevrolet dealership, "Selman". My air conditioner went out. Being it currently summer time. I went back to Selman Chevrolet to have my air restored. Unfortunately Selman turned me away after spending 6 hours for the service department trying to diagnose the problem. I then on a separate date when to Simpson GMC not only had my Air Conditioner restored in less than 6 hours but also was offered a free lunch! Simpson GMC brings to the table a genuine and professional experience any person can feel special!

Billy481

Jul 27, 2014

My husband and I were interested in a 2014 GMC Acadia SLE-2. I requested information and shortly after, I was contacted by Riyaz at Simpson. Riyaz was wonderful! He was able to meet with us at our desired time and had the car ready for a test drive. Purchasing was quick and easy. The staff was friendly and even provided lunch for my family (we also had our 3 boys with us). Thank you for the hassle-free car buying experience! We are very satisfied with the fabulous staff at Simpson Buick GMC in Buena Park. Thank you for the kind follow up call, Riyaz. We love our new Acadia. Amy and Mark Slevcove

RickMartinez14

Jul 27, 2014

I purchased a 2014 Chevrolet Silverado recently and after going to a nearby Chevrolet dealership, "Selman". My air conditioner went out. Being it currently summer time. I went back to Selman Chevrolet to have my air restored. Unfortunately Selman turned me away after spending 6 hours for the service department trying to diagnose the problem. I then on a separate date when to Simpson GMC not only had my Air Conditioner restored in less than 6 hours but also was offered a free lunch! Simpson GMC brings to the table a genuine and professional experience any person can feel special!

Andersen7851

Jun 30, 2014

I called in for information on a new Buick Verano and spoke to Gary Simpson. He took my information and called me back right away with a price quote. Ali, their sales manager called me to confirm my appointment and my new car was waiting for me, detailed and ready to take home. This is exactly what people with busy schedules need when purchasing.

15yukongmc

Jun 30, 2014

Steve did a great job. He and his manager went above . This is my 2nd vehicle with Simpson Buick GMC. I will be back and will refer anyone I know that is looking for a new vehicle.

gandersen

Jun 30, 2014

I called in for information on a new Buick Verano and spoke to Gary Simpson. He took my information and called me back right away with a price quote. Ali, their sales manager called me to confirm my appointment and my new car was waiting for me, detailed and ready to take home. This is exactly what people with busy schedules need when purchasing.

SrFrancis

Jun 24, 2014

My wife and I are accustomed to the treatment we received buying Cadillacs and Mercedes in the past. Ali and his salesman Taylor treated us with the same level of care and attention that we were used to. Thank you!!

srfrancis

Jun 24, 2014

My wife and I are accustomed to the treatment we received buying Cadillacs and Mercedes in the past. Ali and his salesman Taylor treated us with the same level of care and attention that we were used to. Thank you!!

JanesH

Jun 17, 2014

Ted did a great job on our car. We got a recall notice and we're weary about the process. He put us at ease and got it handled immediately.

Slynch76

Jun 17, 2014

Fidel made sure I got a great deal and Ali got me great financing. It was a great process. We hated the thought of going down to the dealership but they put us at ease immediately.

14lacorsse

May 31, 2014

I like to thank Steve Cwynar for helping are family with the purchase of are Buick Lacrosse. Great service and really easy. I would recommend Steve and Simpson to anyone we know.

SKB

May 30, 2014

Ted did a great job with my Sierra. We were in and out in no time and for a reasonable price.

l0w121

May 30, 2014

I Love my car and don't have much time to take care of it , I appreciate the respect I was shown ! I have had some problems with my Acadia but the folks at Simpson have always been there for me , I would recommend an appointment as they are always very busy .

DMBolds

May 29, 2014

Taylor did an outstanding job with my Buick Enclave. He and his manager showed my wife and I every color and option I asked about and made sure we had no doubts about our decision.

Govrodriguez

May 25, 2014

We keep coming back to Simpson for our family's auto needs. Christian greeted us at the service department and got us excited about a new GMC Sierra. We got a great deal and got out of there in no time.

Govrodriguez

May 25, 2014

This is our 5th car with Simpson Buick GMC. THey did a great job getting us in and out in a timely manner. Chris greeted us in the service department and got us excited about the new Sierra.

JackDiaz

Apr 29, 2014

I got a great deal on a new GMC and still got to enjoy the weekend with my kids. Taylor did a great job of making sure we were in and out in no time at all.

laelect22

Apr 29, 2014

Fidel gave me a great deal on a used Silverado. I'm very happy with our warranty and the truck. Their finance guy was very nice too.

Jackdiaz

Apr 28, 2014

Taylor had us in and out of the dealership in no time. I let him know I was in a rush and he had no problem speeding up the process. His manager, Ali made sure I came back in to go over features. We got a good deal and still got to enjoy our day off.

JeffCOC

Apr 18, 2014

Taylor did a great job with our new GMC Yukon XL. We got a great deal with a smooth transaction. Would definitely recommend to family and friends.

DianaCruz

Apr 7, 2014

If you're tired of going to dealerships just to find "sharks" pushing you (and almost harassing you) to buy their cars, don't worry anymore!!! At Simpson Buick GMC you will only feel comfortable and happy with your purchase decision! I had the pleasure to meet Riyaz Mansuri! He's the BEST EVER!!! I am so happy with my 2014 Verano. Riyaz gave me a wonderful deal and made the whole process so easy that I'm still amazed! Not only that, but I can get my car washed for free for the rest of my life!!!!!! Thank you Simpson Buick GMC!!! You guys RocK!!!!! :)

SkullDog68

Mar 24, 2014

Christian did an awesome job with our new Sierra. He gave us a great demonstration and very clear pricing information. We were in and out in no time at all.

lydia330

Mar 14, 2014

Thanks to an awesome Sales Rep. Riyaz Mansuri. He's professional, courteous and knowledgable. He helped me get in to a new Buick Enclave. Riyaz always goes the extra miles to make me happy. Thank you Riyaz, job well done!!

Reggeaton

Mar 11, 2014

Ali did a great job from the phone to making sure that I had everything ready to go when we got there. Everything was delivered as promised. I couldn't have asked for anything more.

Acadiadenali2

Mar 9, 2014

We purchase a 2014 Acadia Denali from Riyaz Mansuri and he was great. He was very thorough and got us it the car we wanted.

14gmcsierra

Mar 1, 2014

Best experience we have had buying a vehicle. Steve Cwynar was professional and will be back soon. I will recommended this dealer and Steve to anyone I know.

JorgePala

Feb 26, 2014

Carlos did an outstanding job with our second car. We bought our Enclave from him last year and he and his manager Ali went out of their way to make us feel welcomed.

Hannah

Feb 23, 2014

My husband and I were looking into buying an SUV so decided to check out one we saw online at Simpson Buick GMC. We had been to a couple of other dealerships before but were having a hard time finding a used vehicle in great condition. We worked with Riyaz Mansuri and couldn't have had a better experience! He completely understood all of our concerns and gave us a range of options that would work with our budget without trying to "sell" us on one vehicle or the other. We ended up leaving with a new GMC Terrain and we couldn't be happier. We got everything we wanted in our new Terrain without breaking our budget or feeling like we settled. David the finance manager was wonderful and both him and Riyaz went above and beyond to make sure we left satisfied. By far the best shopping experience we have had so far! I definitely recommend going to see Riyaz at Simpson Buick GMC before going anywhere else!!

briberiben

Feb 9, 2014

I bought an Enclave from Riyaz. Great experience. He was honest and informative. Not pushy at all and very accommodating. Would highly recommend his services. He redeemed Simpson from a miserable experience I had there in 2009. Will now gladly recommend Simpson for sales, but don't roll the dice--ask for Riyaz by name. He provided great service!

DisneyLady

Jan 31, 2014

I got a great deal on our new Buick Verano with Taylor. We were in and out in no time at all. He even offered to go over the car again once we got a hang of it.

HckyNt78

Jan 29, 2014

Quick and painless. We put in a request for a quote. Taylor found the car in stock, quoted us on it and had it ready when we got there. We were in and out in no time at all.

HkyNut78

Jan 29, 2014

Chris did a great job with our deal. We got a great deal and they got us in and out of finance in less than a half hour.

ScuttleB915

Jan 27, 2014

Carlos did a great job with my wife and I on a new gmc Acadia. He showed us all the features and had no problem taking the time to explain each package.

YukonDenali

Jan 24, 2014

Chris and the Simpson team did an awesome job with the purchase of our new to us GMC Yukon. My wife and I are enjoying our Yukon.

jpklien

Jan 23, 2014

Christian was great! I had a great experience at Simpson buying our used car. I would definitely recommend them to any friends and family. THanks!

Denali Fan from Anaheim

Jan 19, 2014

I purchased a new Sierra Truck from Todd Fee and the sales manager, George Huegel at Simpson GMC in Buena Park. I was impressed with their professionalism. They listened to what I wanted and needed, worked with me, and treated me well. My purchase experience with these guys was a 10. Highly recommended.

OCRiverRat

Dec 30, 2013

The team at Simpson really did everything possible to make sure my wife and I were taken care of even though they were slammed when we were there.

walttemo

Dec 30, 2013

Ali and Chris did everything possible to make sure I got a great deal on a new GMC Yukon Denali. My family and I couldn't be happier.

Beisi

Dec 13, 2013

barely got my buick encore 2014 2 days ago. It was a nice experience. they have excellent service and also good price. I would definitely recommend.

atomicbee

Dec 8, 2013

After Test driving 6 brands of Vehicles (Ford,Honda,Acura,Toyota,Cadillac and Mercedes) I decided that the 2014 Buick Regal would be the best choice for my budget based on price, standard equipment and overall reviews. Thinking that the hardest part of deciding which car to purchase was over, finding a local dealership to test drive and order would be easy. I reached out to 3 Buick dealers via e-mail, phone call and even drove to one on my lunch hour to see if the had any 2014 models on the lot. I found that the promise of "we will call or get back to you ASAP" never happened after 2 weeks of waiting. I thankfully found the Dealer Rater website online and read the positive reviews on Simpson Buick and gave them a call and was connected with Salesman Todd Fee who was knowledgeable and confident that Simpson Buick could get me the car I wanted and within budget. Todd called me 2 days later to setup a time for the test drive for myself and my wife and upon arriving we were treated with the respect and a high level of automotive professionalism from Todd and the Simpson staff that we had not experienced in many years. Impressed with the dealership and the Regal we knew that Simpson Buick really wanted to earn our business and was going to provide the best price and customer service you would expect from a Buick/GM dealership. We have now accepted delivery of our 2014 Buick Regal from Simpson Buick on 12/6/13 and I am happy to report that the entire purchase process was extremely stress free and the Finance Manager (David Keefe) found a way to get me $1500 below our Budget! Thank you Simpson Buick Team!

Tra' Shawn Banford-Herron

Dec 3, 2013

I had a 2008 Buick Enclave I wanted to get out of in order to get into a 2014 Enclave. During my search with finding the perfect vehicle, Riyaz was an excellent resource to my husband and I. He answered all of our questions throughly; helped us with our trade in and got us an awesome deal with our new vehicle. He truly went above and beyond the call of duty! I am estactic to have a continued relationship with the Simpson Buick family. Everyone is so nice and knowledgable in the departments that really count; SALES and SERVICE!! Thanks again for making me one of your happiest customers to date. I will refer anyone I know who is interested in a Cadillac, Buick, GMC or Chevy!

Earlm

Nov 30, 2013

I PUCHASED A CAR THROUIGH THE ENTERNET SALES PERSON WAS A GREAT HELP. GO SEE STEVE cwynar FOR A GOOD DEAL. Go see Steve Cwynar for no hazel deal.

hrtsinbruges

Nov 30, 2013

The crew couldn't have been better to us. We got a fair deal and the finance guy was courteous. My kids love our Yukons DVD player

Karencita

Nov 29, 2013

Ali went out of his way to earn our business. We were given numbers, pictures of the car and finance details before even walking in the door. Chris Cwynar, his salesman picked us up, brought us down and showed us the new car.

Karencita

Nov 29, 2013

Ali went out of his way to earn our business. We were given numbers, pictures of the car and finance details before even walking in the door. Chris Cwynar, his salesman picked us up, brought us down and showed us the new car.

marialorenaib

Nov 29, 2013

We bought our truck her and decided to bring in our Chevy for service. Ted Diesel did an awesome job. They washed my car, had a great lounge with an office so I could still hop on a conference call. It was great for something you hate to go do.

SurfNSkiOC

Nov 27, 2013

We came in for service on our old Yukon and got a chance to meet Carlos, a salesman. He was courteous and showed us everything we needed. We didn't think we would be able to afford it but their manager Ali got us a great deal.

joshdrummond

Nov 27, 2013

Chris was great. He and his manager did everything possible to make it a great experience for my wife and I to buy a new GMC Yukon.

MariaLorena

Nov 20, 2013

Carlos did a great job with our truck deal. His manager Ali showed us everything and even went back to give us more rebates after we agreed to a deal.

marialorenaib

Nov 20, 2013

Carlos did a great job with our truck deal. His manager Ali showed us everything and even went back to give us more rebates after we agreed to a deal.

gisella78

Nov 11, 2013

I just got my pre-owned Tahoe on Thursday. I didn't think I was going to leave with a car when I was on my way to the dealership as I was on my own with my 2 and 4 year old daughters. Riyaz was so helpful and patient. The playroom was perfect for entertaining my girls and I sat with them as he came back and forth with information for me. The buying process seemed too easy. I don't know what else to say except I couldn't be happier with my car and the process getting it. I will definitely recommend Simpson dealership to anyone looking for a car.

newcargrrl

Nov 2, 2013

Christian and Ali were very helpful. I've been looking at cars, trying to find out what it is that I want when I'm ready to buy. They were both super nice, no pressure, just helped my out with questions when I needed it. I'm totally going back. Thanks you guys for making this easy!

samad11

Oct 31, 2013

Had the best car buying experience I've had in my life thus far. They made it so incredibly easy even though i was a very difficult customer looking for a near impossible deal. Even though they probably didn't make a whole lot of money they still made me feel like they made millions. I could not be more impressed and strongly recomend this dealer to anyone and everyone who's looking to buy a car.

WinchesterFan

Oct 30, 2013

Taylor and Ali at Simpson did a great job with my new GMC. They responded to my request immediately and we're transparent with pricing. We couldn't be happier with how everything turned out.

GM71533

Oct 30, 2013

I worked with the internet department with Steve Cwynar very professional, from the first contact to when I arrived and had the car up front and ready. Great place do do business and will let anyone know where to go!

WilliamsClan

Oct 30, 2013

Ted services my entire family's vehicles for almost 10 years now. He tells us everything straight and has no problem working with us. Thanks Ted!

BettyAnn

Oct 29, 2013

Once again Simpson Buick took good care of me and my car. Since it took longer than originally hoped, they provided me with a rental car so I didn't have to miss any work. I have my car back and everything is perfect-- it was even washed and looks great! Thank you for being a company that I know I can trust to take excellent (and honest) care of my car.

Boldem90630

Oct 28, 2013

Taylor did an awesome job going over the vehicle we wanted and had no problem fetching the car for us. My husband and I are very pleased.

Aladdin

Oct 25, 2013

after going to four other dealerships, the Simpson team got me the best deal possible and they got me the best financing I couldn't be happier. I thought I could buy was used car but they were really put me into a new car at the same payment I was expecting.

SarahThiesen

Oct 25, 2013

The Simpson team was a blast to work with. They were patient with my wife and I when looking at cars but did not take too long getting paperwork handled.

Vera92649

Oct 11, 2013

Riyaz made sure I was taken care of with the order of a new Acadia. He didn't pressure me into taking something that didn't fit my needs and helped order exactly what we wanted.

Kari OC

Oct 8, 2013

They really do break the stereotype of a car dealership. Christian and his manager Ali made sure to honor all commitments they made and everything matched up in finance with their finance manager David.

ANDRA071

Oct 6, 2013

I was treated like a very important and special person, and I greatly appreciated that. The salesman was very knowledgeable, helpful, and attentive. I recommend this dealership to others.

JTerrain

Sep 27, 2013

Chris was great! He and his manager went above and beyond to give me great service and get me a deal I was happy with.

Thanny

Sep 26, 2013

Good follow up after the sale call the customer and answer questions after the sale of the vehicle And suggest the settings within the vehicle, saving much time reading the manual

MrDuenas

Sep 23, 2013

WOW. The Simpson team went above and beyond to give me great service and make sure I was 100% happy with my experience. I made my deal before coming in. They promised to have me in and out in an hour as long as I sent everything in. Sure enough, I was able to catch the Sunday night game with a new car.

Sal from Fullerton

Sep 6, 2013

Thank you Riyaz Mansuri for making this such a great experience!!! This was my first ever Lease and it couldn't of gone any smoother!!! I had help with Truecar for my purchase and Riyaz was so helpful... He is the Internet Manager at Simpson Buick and something he is NOT is "a typical sales person"... He quickly honoured Truecar savings and explained the Lease process... No surprises, just a GREAT deal... even after the transaction was complete, he added that we could come in at any-time to get our car wash... ANY-TIME!! NOT just when it's time to take the car in for service like most dealers were explaining (Acura in Cerritos, even other Buick Dealers). My wife asked if we can come in once a month, and Riyaz said that we can come every week! I since emailed him with some lease/insurance questions and received an answer in less than the 20 minutes... thanks

Parker28

Aug 29, 2013

My husband and I had a wonderful experience at Simpson Buick. Chris and Ali gave me a great deal and a hassle free experience. I will be doing more business with them in the future.

Jackson and family

Aug 24, 2013

Tim Sullivan is the MAN! My wife and I were in and out with a 2013 Subarban in no time at all. Tim is a great salesman and the they have a great team over at Simpson Garden Grove. I bought an amazing vehicle at an amazing price! Thank you Tim!

ShawnR

Aug 23, 2013

I had a great experience at Simpson Buick GMC. The crew including their finance manager gave me a great deal and made sure I knew how to use all my features.

mrroswshan

Aug 23, 2013

I had an excellent experience at Simpson Buick GMC. Christian and Ali gave me great service and ensured everything went smoothly. Thank you to all of you!!

btomeo

Aug 22, 2013

Cant even give this dealership a 1 star rating. Please steer clear of this facility. I bought a Sierra Denali in 08 from these jackholes and I should have known better. Different employees, same xxxxxx customer service. Striking a deal for a 2013 GMC sierra took took 5 hours when in other facilities its taken 2 hours. Then once they had the truck on site 2 days later, it had a scratch that I got the runaround on fixing and then the sunroof and sealants and spray in liner was supposed to be done in 3 days. They took 10 days. When I finally picked up the truck they did not have the 2nd key nor did they fill the tank! Every time I've scheduled an appt or requested the 2nd key (which I still dont have 90 days later) I get deferred and the runaround by not only the service staff, but also the sales staff. Almost every promise they have made they broke. Their disconnectedness from their customers is repulsing, as they care more about their bottom line than providing mediocre service. So very frustrated with how this place stays in business. I will make it my lifes work to make sure that this business tanks. Other than a great truck I'm telling everyone to buy and service at Hardin GMC. Simpson is for suckers. NEVER AGAIN!

SamHM

Aug 16, 2013

I bought a GMC Terrain at Simpons recently. My buying experience was great. I was helped by Riaz Mansuri who provided me and my wife with an exceptional service. Riaz was a true professional. He was very knowledgeable about cars and not once we felt pushed or rushed into making decision. He took his time, listened to our needs and provided us with great options that fit our budget. I would definitely come to Riaz for my future car needs. We enjoyed our car buying experience at Simpsons.

Thedorman

Aug 16, 2013

The Simpson team gave me a great deal and their team made the drive more than worth passing up 3 other dealers.

Thedoorman

Aug 16, 2013

I had a great experience at Simpson Buick GMC. The crew took great care of me and had me in and out promptly. Great job!

Erlinda Mathews

Jul 25, 2013

Some time ego I purchase a Pontiac Vibe with the help of Mr. Perdomo, I have to say that Management and Finance help one to relax during the time of the transaction. I have to wright this because every one that I know are talking about there experience so may was up there. Keep it up Simpson Buick.

2013 Terrain Owner

Jul 24, 2013

What a great job Simpson Buick GMC. I had a wonderful experience dealing with Christian and Ali. Thanks for the professionalism and respect. I will tell others to come to Simpson.

Bshields

Jul 20, 2013

In the past year my wife and I have purchased two vehicles from Riyaz Mansuri at Simpson Buick GMC. Back in October we purchased a 2012 GMC Acadia Denali. We were so happy with the service that we received that we recently went back to Riyaz to find us a 2013 GMC Terrain Denali. Riyaz listened to exactly what we were looking for and found it for us at a great price. I don't think that I will ever go anywhere else to purchase another vehicle!

Shahida Nizami

Jul 17, 2013

Riyaz Mansuri did an exceptional job as the sales rep during our visit to this dealership. He made sure all of our questions and concerns were answered and went out of his way to make us feel welcome and comfortable in our search for a new car that fit within our budget but also included the amenities we liked. He was very knowledgeable about his inventory and did his best to help us understand the comparisons to other competitive vehicles. He is an asset to this dealership's team!

ripd2135

Jul 15, 2013

The sales crew at Simpson made it a point to give me a great purchase experience. All commitments were honored and they got us out of the finance office and into our new car in no time.

ripd2135

Jul 15, 2013

I was treated so well at Simpson Buick GMC. Christian and his manager Ali gave me a great deal and I keep getting compliments on my new Buick!

Lesley

Jun 28, 2013

Matt Tupa is our guy! We purchase all of our personal and business vehicles from Simpson! For the past 10 years Matt is our go to guy for sure! His follow through and customer service was excellent. We always feel confident that we made the right decision when we walk out of the dealership. The one thing that we liked about Matt is that once we were done with the process and went home....he wasn't done with us! His follow up, texting and phone calls made us know that we will no go to anyone else! Thanks Matt and Simpson Chevrolet...see you soon! PS...must give a shout out to Ursala in the service department. 5 stars for her too!

HBOCSurfer

Jun 28, 2013

I came here after seeing all the great reviews and was not disappointed. Carlos and his manager gave me great service and an awesome deal.

RobsAcadia

Jun 22, 2013

I couldn't have asked for a better experience. Chris Bezanis, one of their sales consultants was fantastic to work with and their Sales Manager Ali was great with my wife and I. He got us excellent financing and made buying a breeze.

Linda Verano

Jun 13, 2013

The team did a great job despite all the construction.the pricing I was quoted the day prior was committed and they didn't pressure me into a purchase right away.

lindalupas

Jun 13, 2013

I had a great experience at Simpson Buick GMC with my new Buick Verano. The salesman and manager gave me a stellar deal. I wouldn't go anywhere else for a Buick.

al1976

May 23, 2013

I had a terrific experience at Simpson GMC. Ali, their sales manager gave me a great deal and made me feel at home at the dealership and followed through with every commitme nt made.

MikesSierra

May 23, 2013

Simpson Buick has provided me with the best experience buying a new truck. I'm sending everyone I know looking for a new car to Simpson. Ali gave me an awesome deal and made sure the salesman showed me everything.

Dunny

May 6, 2013

I had a great time buying a new Buick at Simpson Buick. The sales staff greeted me immediately and did not hesitate when I asked to speak to a sales manager. He made sure I test drove to make sure this was the car for me, then went into the numbers. I got a great deal and they brought in the exact car I wanted with no problems.

RJuan

May 6, 2013

I had a great time buying a new Buick at Simpson Buick. The sales staff greeted me immediately and did not hesitate when I asked to speak to a sales manager. He made sure I test drove to make sure this was the car for me, then went into the numbers. I got a great deal and they brought in the exact car I wanted with no problems.

JanesYukon

Apr 29, 2013

I had a great experience at Simpson Buick GMC. Their Internet manager responded to my request immediately and gave me the information I asked for without grilling me.

RReynolds

Apr 21, 2013

I had a great time buying my Sierra at Simpson Buick GMC. The sales manager took great care of me and my wife. I got stellar financing and they didn't pressure me into making a purchase.

RReynolds18

Apr 21, 2013

I had a great time buying my Sierra at Simpson Buick GMC. The sales manager took great care of me and my wife. I got stellar financing and they didn't pressure me into making a purchase.

rreynolds18

Apr 21, 2013

I had a great experience buying my Sierra at Simpson. They took great care of me and got me excellent financing. I'll definitely be coming back for my next one and servicing in their clean facility.

MrRamirez

Apr 10, 2013

The sales team took great care of me during the purchase of my new Sierra. They were able to answer any question I had about the deal and the car without hesitation and definitely owned up to their statement regarding being transparent in the purchase process.

MrRamirez

Apr 10, 2013

I had a great time buying my new Sierra from Simpson Buick GMC. They knew everything that I wanted to know about the model and made it a smooth process.

EAyala

Mar 26, 2013

Ted Diesel took great care of my Yukon. There are three generations of my family bringing our GM and non GM cars to Ted for over 10 years.

Richard B

Mar 26, 2013

I have been going here for over ten years now and have always received great service. I have referred many of my friends here as well.

EvieAcadia

Mar 26, 2013

I had a great experience at Simpson Buick GMC. They responded to my request within a few minutes. I received a nice phone call asking for details and was emailed a response within minutes of hanging up. Their finance department got me approved for a rate I wasn't expecting and had me in and out in about an hour.

BuickMom

Mar 25, 2013

I had a great experience buying my 2013 Buick Enclave. The sales managers were quick to provide a quote and honored it without trying to increase anything when they came in.

OCAngelsFan

Feb 11, 2013

I had a great experience buying my new Terrain from Simpson. Carlos was very knowledgable and Ali got me financed after dealerships told me I needed a cosigner or buy a cheap used car.

OCBeachGal

Feb 11, 2013

I had a great experience buying my new 2013 GMC Terrain from Simpson Buick GMC. Carlos was very knowledgable and Ali was able to get me financed after dealerships told me I needed a cosigner.

Donald817

Jul 30, 2012

Very Shady! Be careful when buying a car from this dealership. I purchased a car from here the price was agreed upon and then they came back with a line item for 300.00 which was described as some paint protection obviously just a way to get more money. I told them to take that off, next they came back with a work sheet that had sales tax on the MSRP of the vehicle and not the agreed upon price. I was told that sales tax is charged before discounts and rebates and I figured o.k. its just like a new cell phone. Well I got on my phone and found out that was a blatant lie and when confronted it was changed and some excuse like they charged wrong county sales tax was made, the difference was close to 800.00. I will also be reporting them to the BBB because I'm sure they are screwing the state of California by under reporting sales tax when they get away with this and just put it in their pocket. So this is my story if you want to buy a car from them fine, I did just be aware that once you agree on a price they will try all kinds of tactics and lies and what I consider illegal information and practices to try to get more money out of you. Be careful!

juand1

Sep 6, 2011

Great customer service by Ted Diesel, no up-selling of unneeded services. Ted has taken care of my vehicle since its first oil change. I have also dealt with the service techs who have advised what is recommended and/or needed.

bethpq

Sep 1, 2011

I've been coming to Simpson Buick GMC for several years now, and have had nothing but stellar service--both in the service department and sales department. The service team is prompt, friendly and always there to provide advice on when future services are required, but never sells me on something I don't need. We always have a wonderful experience. I wouldn't bring my car anywhere else!

ns2000

Aug 25, 2011

I bought a GMC Sierra 2011, really great service! Everything was very simple and handled professionally by the dealership. I would definitely recommend this dealership!

frank jacobs

Aug 16, 2011

They gone above and beyond my expectations with what I have asked for. Been advised on things that we may have missed and let me know estimated costs on all items. Service is done in time requested.

thenoyes

Aug 15, 2011

Service advisor Jose Vinas and Service Manager Jay Malloy are always give me GREAT service and are also just the nicest paople to deal with.

09silverado

Aug 1, 2011

I've scheduled an appointment online (July 29at 9:30)thinking that my "wait time" would be considerably shorter than just "dropping in". Was I wrong! I waited 2.5 hours just to get an oil change. Waiting 2.5 hours for an oil change is not acceptable.

ppvjohn

Jul 14, 2011

Getting my car serviced is never something that I look forward to, however, Ted Diesel really made an effort to get me in quickly, have the technician diagnose the problem, get the part ordered and still have me out in time to make it to an important meeting with one of my key customers. While many people complain that they feel that having work done at a dealership will result in them paying unreasonable prices and being charged for work they do not even need, Ted Diesel has always taken the time to describe the recommended work and even outlined what items should be done immediately and which can wait until my budget will allow the work. Ted has even gone so far as to call the Technician to the service desk so that my technical questions could be answered correctly. This level of service, along with the fact that even the Service Manager, Jay Malloy, went out of his way to stop and check to see if there was anything they could improve on. Greatly appreciated and although I do not look forward to future service work I will have to have done on my vehicle, I am sure that I will have the work done at Simpson.

john.broviak

Jul 1, 2011

Simpson has provided excellent treatment and service. They have a great staff and know how to treat customers. The quality of work performed there has also been excellent.

kenobaby

Jul 1, 2011

Easy in easy out, service done on time as promised, understood problem and fixed. very understanding and well versed regarding my SUV. Highly recommended Donna

komi

May 27, 2011

I do not normally do this this but I was asked to give an honest review of my sale process being that it was the second purchase in less than a year. It is my understanding, per Brian Cross, that Simpson GMC values what thier customer's thoughtsare to help them grow. I am in the sales busniess where follow up means everything. From the start of both vehicles Gary Simpson took the orderes but was terrible at following up. It's very disapointing when you start with one vehicle and end up with another. I should have gone back to Brian Cross who would return my calls and let me know what was going on This last epsiode with the van that I ordered, that took several months, I was told it would be here over a week ago by Gary. That was not the case. He even said it was unloaded off the rail car and ready to be trucked to the dealership over a week ago. Still no calls and still no van as of 6 days ago. I was ready to just back out. I received a call a few days ago from Brian telling me where the van was and when it would be here. Brian told me that he would bypass the normal routine and have the van picked up instead of waiting for it to be trucked. That is exactly what he did. Brian gave me a time when it would be there. I received a play by play of how it was going and it all happened as he said. Brian thank you for your help getting it all to happen today. I was ready to take back my deposit and be done with the whole thing. As a salesman, we do not get enough recognition but here's one for you Brian. Thank you very much. When I am ready for another GMC I will come to you.Thanks Joe Komorami

Rigger

May 25, 2011

Jose Vinas is very attentive and listens to all your concerns and makes suggestions in a timely manner. All my warranty & out of pocket costs are clearly explained. I have never been a fan of taking a car to be serviced at dealerships due to costs but with the 3 oil change vouchers for about $40, you cant go wrong. I would definitely recommend this dealership.

Jim Stonebraker

May 18, 2011

I have bought two youkon xl's from Simpsons. both times the Experience,was Great no stress from the salesmen,the sales manager,or the finance officer.(NICE) The service department is Excellent.... They make it so easy to have work done on your truck, Ted Diesel is so helpful.they take appointment on Saturday.. they make you feel like family. Thank You Simpson'sJim Stonebraker

club7524

May 12, 2011

VERY HAPPY FOR THE SERVICE I RECIVES THERE ESPAECIALLY FROM JOSE VINA FROM THE SERVICE DEPARTMENT HE IS VERY HELPFULL AND COMPLACENT.I RECOMENT TO ANYONE TO COME TO SIMPSON GME THEY WHOLE STAFF IS A A+.EVERYONE THERE IS FRIENDLY AND COSTUMER SERVICE IS EXELENT I AM LOOKING FOWARD TO SOON GET A NEW CAR AND SIMPSON WILL BE MY BEST CHOICE TO BUY THERE THANK U .JOSE VINA UR THE MAN A +

cardisgirl

May 4, 2011

I have purchased 2 vehicles at Simpson. The sales staff are easy to work with, but more importantly the Service staff, James, Ted & Jerry are phenomenal. I have never gone to a dealer where the same technician works on your car every time it come into there shop. James is very diligent in making sure I am aware of what is going on with my car and then once I get it back he follows up with me to make sure I am satisfied. Simpson Buick, Pontiac, GMC is the ONLY place I will do business with from here on out.

nfp

Apr 22, 2011

We used the USAA buying service and conducted this transaction over the phone. Simpson in General and Riyaz in particuliar did a fantastic job. Knowing that communication is key, Riyaz kept us informed on the progress of our special order vehicle. Additonally, Simpson was spot on with the price.As an active duty US Marine Corps Colonel, I am especially demanding. Simpson exceeded my expectations. This is the kind of dealership that "gets it".

DFWagner

Apr 21, 2011

I consistently receive quality and courteous service at Simpson Buick GMC. James handles all of my requests in a professional manner and promptly brings to my attention any service items that should be completed. All suggested work is mentioned in a non-intimidating way with no push to do work that is not necessary. The work is done in a reasonable amount of time and at very competitive prices. James and Jay and the entire service team at Simpson's does a superb job of making my service experience one that I actually look forward to encountering.Thanks for a job well done!Sincerely,Doyle Wagner

MCarter

Mar 30, 2011

Taylor Cross, Internet Sales Manager and Brian Cross, GM and their support staff were great. Very professional, responsive and they did what they said they would do. My next car will be either a Buick or GMC SUV from Simpson GMC. No need to go anywhere else.

Dk1007

Mar 28, 2011

Taylor cross is very knowledgeable and friendly to work with. I am very happy to find this dealer by chance, I wish there were more info about this gmc dealer reputation. The price of my new Acadia were exactly as quoted by email. They have earned my trust and will be taking my car back for service from now on. Great service!

rjohnmull

Mar 25, 2011

I purchased two 2006 Buick LaCrosse vehicles at Simpson and have an extended warranty on both automobiles. Even though we have service done at Simpson that is not covered by warranty, we go ahead anyway since they have been very good to us over the past 5 years. All the employees are professional, knowledgeable and courteous to me and my wife every time we visit the dealership. In addition, they are very responsive to our needs and always have the car ready when promised or provide a rental if repairs or service run longer than estimated. Furthermore, the dropoff and pickup service that Simpson provides is valuable and necessary to good customer/dealer relations.

BettyAnnPlatt

Mar 18, 2011

This is the second car I've purchased from Simpson Buick and I'm very pleased with the service I've received from them. They take the time to find out what you want and they do just about the impossible to find you the exact car you want. I still can't believe they were able to find the 2011 LaCrosse with the exterior color and interior color I wanted along with the options I wanted -- it was impossible to find...but they found it! Everyone at this dealership is very friendly and helpful. Over the years with my 2007 LaCrosse I worked with James in Service and knew that he would always help me no matter how big or small my concern was. It's nice to feel like you have a "friend" when you need help. I have no hesitation in recommending this dealership to everyone. In fact, I have recommended this to friends and I know of one that has purchased their car from them. They are honest and tell you like it is -- I appreciate it. Are you looking for a dealership who is honest and will stand behind their cars and sales? Simpson Buick is the place you're looking for.

cindydelhierro

Mar 11, 2011

Our experience with Simpson GMC in Buena Park was very good. Our Point of Contact was Riyaz Mansuri and he was extremely knowledgeable about the car and very helpful in every aspect of buying the car. We would definitely recommend buying a car from Riyaz at Simpson GMC.

alicialester

Mar 8, 2011

I recently came in for an oil change and a minor recall that needed to be fixed. Before I could call to make an appointment Jose called me to remind me I needed to get service done on my vechile. He made is so easy and conveient on me. This is actually my second car purchased at this dealership and there is a reason I keep coming back. Everyone is so friendly and helpful. I would recommend anyone coming here to purchase a vechile or for services. Great services all the time!

johnvickiyoda

Mar 7, 2011

These guys are great. My wife and I are now driving a beautiful Terrain. George is an awesome manager. Thank you guys for staying late Thursday night. We would highly recommend Simpson GMC/Buick in Buena Park. You will have a nice and smooth car buying experience. If your looking for one of these cars, don't go anyplace else.

shundaloc

Feb 27, 2011

I had the best auto buying expierence ever! I went to Simpson GMC because I was very disappointed with the services I received at another GMC dealer. I went online corresponding with the Internet Sales person. After speaking with him we set an appointment and when I arrived he had the exact Terrain I was looking for. He and his team were very professional and got me the payement I was looking for. I will definately recommend this dealership to my family & friends!

stanco

Feb 4, 2011

Once again I have nothing but praise for my experience with James in the service department! My car was fixed and serviced while I waited and even washed!!! I would recommend the dealer and James to anyone !!The people and the facility are GREAT!!!!

arngla

Feb 2, 2011

I trust Mr. Vinas to give me honest advice on my automible's needs. Trust to me is more important than price. I am taken promptly and the car is returned as promied. All the while I am kept informed of progress. Waiting room is clean and other personnel are quite friendly. When I walk the showroom no one tries to push or sell me, but if I have a question it is promptly and politely answered.

lesandrara

Feb 2, 2011

I specifically liked the internet sales department. They did not hassle my wife and I and they gave us the best and most fair deal for our trade-in. Prior to doing business with Simpson we especially liked Penske Cadillac. However, the guys over at Simpson appeared to be both honest and commited to the product that they were selling. We will consider Simpson first for our future car and truck buying needs.

Pchavo

Feb 2, 2011

So I am traditionally an import buyer however I guess I gave in to the whole buy American ads and decided to venture down to Simpson gmc after doing my research and reading their reviews boy was I surprised I was greeted by a young salesperson who knew nothing about the Acadia I was interested in and seemed so pushy to get me on a test drive since I was only there to get information and declined he left me out on the lot and brought back The "guy in charge" Bryan who still could not answer my questions And seemed arrogant and cocky about his store and seemed to only want to get me to take a car home today. I am in sales myself so I figured posting this on here may get this store to actually wake up and do something about their store.

cjnote

Feb 1, 2011

Ted Diesel is my service writer. He is very pleasent, very helpful, very congenial and answers all my questions when I ask. When I leave the car he always calls me if there is a problem I need to be aware of. The service department on a whole is very efficient. They always get me in and out in a timely manner.

BELL1956

Jan 16, 2011

DANGER STAY AWAY!!!!!!!!!!!!!!!!!!!! I went to simpson for the first time six months ago and thought there where great. I had a major engine issue with my 2008 yukon and it was under warrenty so they fixed it with no problem. Then about a week ago my yukon just stop working. I went back, Via tow truck. When i spoke to the service deparment they said that my warrenty had expired and there was nothing they could do. Even though it was the same thing that broke. They do not stand buy there work.

Mary Ann Coscino

Jan 11, 2011

My experience was positive as it always is whenever I go to have my car serviced.James Simpson the Service Rep. is an asset to the Dealership. The service is always completed in a timely manner and I will continue to use James and Simpsons for my service.Mary Ann Coscino

Acadia2011

Jan 7, 2011

I had an excellent experience buying a car from Simpson GMC. Riyaz the sales associate was friendly, professional, and honest. In addition, the showroom was spotless. I would definately recommend my family and my friends to this dealership.

Craig Yuhas

Jan 5, 2011

Outstanding service with good old fashion values and very friendly people to deal with. Appreciate the honesty and care of myself and my vehicle. Extra touch having my car washed which goes beyond the call of duty. Would and will and do recommend the service at Simpson..

sourwyev

Jan 4, 2011

The guys at Simpson have never "rolled their eyes" at me when I presented issues that were occurring with my 2008 Acadia, as another local dealer did. They worked hard to explore why things were happening, and how to fix them. Turns out, my 2008 Acadia was a lemon... turned in via the CA Lemon Law. I now have a 2010 Acadia and I trust Simpson fully to treat me respectfully and kindly when I come to them for all of my maintenance and service needs. High-Fives to their service team.

hans11

Jan 3, 2011

We are in the market for a new car this week. My wife and I ran into a very nice young man named taylor Cross very pleasant and very easy to deal with very up front and seemed to be very honest we are going to check a couple other dealers in orange county I will not give my name at this point. So far from the people that we have dealt with he has won my wife over and that is hard to dosigned still looking

RobPollock

Jan 2, 2011

I'm an Internet shopper and when I find the car I'm looking for, I'm hoping that the dealership will be cooperatrive. Simpon's Internet Manager, Riyaz Mansuri was helpful, knowledgeable and respectful of my time. He listened to my needs and put everything together to get my business. It was because of his professionalism and attention to detail that I chose to fly down to LA work with him and purchase from Simpson Buick GMC. Thank you Riyaz....

realsimplemsg

Dec 31, 2010

When I submitted to KBB for a price quote, the first one I received was Taylor Cross. We made an appointment for the day after Christmas and I met with Taylor. Brian Cross gave me my Test Drive and I fell in love with the GMC Yukon Denali. Both men were very empathetic about my plight for wanting a new car and both worked hard to earn my business.When my car was ready Taylor and Brian arranged for me to drop off my old car and they both made sure I was completely aware of the new Yukon's features and helped sync my phone and set up OnStar.It was one of the best car buying experiences I have ever had.Mark St Germain

drivehappy

Dec 28, 2010

I do not have the time or patience for visiting several dealerships, so my plan was to do as much by email and online research as possible. Riyaz Mansuri was helpful, knowledgeable and respectful of my time and really listened to make sure he found the right vehicle for me. It was because of his professionalism and attention to detail that I chose to bypass at least 4 other dealerships in my area and drive an extra 20 miles just to work with him and ultimately purchase from Simpson Buick GMC.

1234mike

Dec 27, 2010

Riyaz Mansuri was the sales professional that sold me my 2010 Yukon Dinali in August 2010. He was higly professional and exceptionally knowledgable about every feature/aspect of the vehicle. The sales experience was outstanding and I highly recommend him!

dlsnsdca

Dec 27, 2010

We HIGHLY recommend this dealer and found them not only helpful, confidence-building, courteous and 2nd-mile customer oriented, but knowledgeable and responsive to our every question. We drove from San Diego up, but it was WORTH every bit of the effort and have encouraged everyone in our area to consider them as a MUST visit when considering a new car purchase!

Laoneder

Dec 25, 2010

Seamless transaction, very timely deal. Wo Rr ked with me on the car, what I wanted, and met me on thr eventual price.Was a present to my wife and they supplied a huge bow, gilled ip and washed the car. Wife was delighted.Will be back in the Spring to work with them on an Acadia, although we no longer live close-by.The Cranes

1arcie1

Dec 24, 2010

I would like to take my time to thank James Simpson in the maintenance dept - He is always very friendly, and never overwhelmed - always having time to answer all my questions and making sure my car its well taken care of. Always comes trhu for me even when I don't have an appointment.

smouchou

Dec 23, 2010

Mr. Mansuri found the vehicle with the desired options for me. I was pleased with the protection rated 5 star front crash and side impact crash. On a recent 800 mile trip, I found the Terrain quiet and comfortable on the highway. Around town, the Terrain is very responsive.smouchou

Jason24

Dec 20, 2010

I have been going to simpson for three years. I have always sworn by there work and thought they were the greatest guys. Boy was I wrong. They are a bunch of thieves. I had my sun roof repaired by them a few years ago while my truck was still under warranty. The first time it rained my sun roof leaked so I took it in. I was told that it was a drain that was pluged and they cleared it for free. I was very happy, but being in southern california it does not rain much so I could not really tell if they fixed the problem. So the next time it rained it leaked again so I took my truck into them. They did the same bandaid and I thought it was ok. Today I went in because we have been getting a lot of rain and my roof was leaking real bad. Now that my truck has 100,000 miles and I am way out of my warranty they told me that I have a bad sunroof and its going to cost $900 to reseal it, and if they need to replace it, it would cost $2200. So if you are looking for a great dealership to buy a GMC or a place to have it serviced DO NOT GO TO SIMPSON.

shuemoll

Dec 11, 2010

Service manager kept me informed daily on progress on the service required. The part required to replace the transition control module was unavailable from GM and required ten days to be completed which was a long time without the vehicle. There was a rental car available during this period which helped with my transportation needs.

DFWagner

Dec 6, 2010

All of my required service issues were taken care of in one day in a very friendly and professional manner. James is very customer oriented and listens to make sure all requested service is completed. The service department goes that extra mile to please the customer and have the vehicle ready and washed for pick up. I just happen to be one of those very satisfied customers of Simpson GMC.

tball

Dec 6, 2010

We were involved in the Saturn Vue Hybrid battery recall. We decided to try a local GM dealership, Simpson GM. It took 3 months to get a replacement battery, and Jay Malloy hung in there with us the entire time. Once the battery arrived, Jay and James Simpson worked with us to get the battery put in and allow us a rental car while it was being replaced. We have appreciated the courtesy that Simpson has extended to us during this ordeal. Ron and Tish Ball

Kevin8520

Nov 17, 2010

I purchased a new 2011 GMC Sierra Denali 2500HD 4x4 from Simpson GMC. I worked with three great people throughout my experience.. Gary, Brian, and Randy. I worked with Gary to build the vehicle; Brian to work the deal/sales; and Randy to do the finance paperwork.From the time I walked into this dealer I was treated with respect and everyone was kind to me without any pressure to purchase. I knew what I was looking for and it soon became apparent I would need to custom order the truck I wanted. Gary took charge and we sat down for 2 hours building the truck exactly as I wanted it. He never rushed me and he gave me his honest opinions and correct answers about the features I had questions on.2 months later the truck is here. Gary calls and we do the paperwork process, which I might add only took an hour to complete. Gary and Randy (finance) had most of the paperwork ready to go for me. Brian was there as well and helped answer my last minute questions about vehicle features and aftermarket/upgrade equipment.I picked this truck up on November 11, 2010. When I arrived at the dealership on the big day the truck was already done with the pre-delivery inspection, was washed, filled with diesel, and ready to go for me. Gary walked the vehicle with me, setup OnStar, and answered my remaining questions.Everyone was great to work with and I will definitely purchase another vehicle from this dealership. If you're looking for a no pressure environment and a great, hard working staff to help you along you way, Simpson GMC is the place to go!

wlmccormick

Nov 15, 2010

Whether we have a scheduled maintenance item, a recall remedy, or a repair item, we always receive professional, friendly service. Our service advisor keeps us informed of any unexpected issues, and always communicates any changes that would affect completion of the scheduled items. Even though there are dealerships closer to our home, we have no thoughts of changing from Simpson Buick GMC for all our service.

grumpyoldbear

Nov 8, 2010

I have dealt with Jay Malloy for a number of years at both the Anaheim Hills facility, now closed, and at Buena Park; and he and his service writer crew take excellent care of customers.The service writer, Jose Vinnas, is a friend of a friend of mine and was recommended to me. When I return, I will certainly seek him out and deal with him.

mldeberry

Nov 4, 2010

I had the best car buying experience in my life at Simpson Buick. My relationship began when I contacted several dealers in southern California for price quotes. Most dealerships responded, but not like Simpson did. Not only did I get price quotes, but, I also received a follow-up phone call almost immediately. After I told Taylor what I was looking for, he assured me the vehicle I seeked was available in the color that I wanted. When I visited Simpson Buick,I decided almost on the spot to purchase. My decision was not hard to make after I took a test drive and toured the facility. Everyone I met seemed interested in me as a customer and a person. Once I decided to purchase, the financial process went as smoothly as well. I highly recommend Simpson Buick as the dealership to deal with when buying an automobile.

Denali truk

Oct 29, 2010

After going to another gmc store and not being treated right Carlos and Jorge helped us and even went 300 miles to get the right truck for us......thank you... I will recommend them to everyone and we are already thinking of getting another car...good dealership

dturner18

Oct 29, 2010

I live in Valencia, more than 60 miles from Simpson Buick GMC and I would not take my car any where else for service. I bought my car here and they have always gone above and beyond for me. I got a great deal on my car and have been bringing it to Jose V. and Jay M. to be serviced since. I know I can trust these guys and they take great care of my car!! I highly recommend Simpson Buick GMC!!

mblessing

Oct 28, 2010

I asked for my experience to be low pressure and it was. Very friendly staff, helpful and courteous. The used car that I was interested in was waiting for me when I arrived. I was able to take it for a drive and all of the questions that I could think of were answered. My husband was unable to come due to work, so the dealership allowed me to take the vehicle home for a day so that he could see it and drive it back. This was a very generous offer. Overall, a very nice experience.

stevethatcher

Oct 28, 2010

I have dealt with Simpson for 15 years and have found them to be couteous, friendly, and professional. I recommend this Simpson without reservation, especially the service deparment. They are absolutly outstanding.I will be happy to answer any further questions.

Mcummins

Oct 27, 2010

I have bought three cars from Simpson. The dealership is cleaner than most, the people are friendly and the price is more than fair. The Internet dept helped me on the last two vehicles and the transaction was simple.Thanks for making buying a car pleasurable