Smithtown Nissan reviews
Smithtown Nissan of St James offers you the opportunity to find used cars by Smithtown Nissan. Smithtown Nissan is a trusted dealership serving clients throughout St James, in search of certified used cars. Also, Smithtown Nissan is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Smithtown Nissan to get the affordable car that is right for you.
Location: 960 Middle Country Rd, St James, NY 11780
Phone: (163) 185-9749
Contact Dealer
Showing 24 of 125 listings
No matches found.
Save your search and we will notify you when we have cars that match your search criteria.
We expanded your search distance and we're unable to find cars that match.
Try adjusting your filters, or start a new search.
Smithtown Nissan
Authorized EpicVIN dealer
11780, St James NY
Check DetailsSmithtown Nissan
Authorized EpicVIN dealer
11780, St James NY
Check DetailsSmithtown Nissan
Authorized EpicVIN dealer
11780, St James NY
Check DetailsSmithtown Nissan
Authorized EpicVIN dealer
11780, St James NY
Check DetailsSmithtown Nissan
Authorized EpicVIN dealer
11780, St James NY
Check DetailsSmithtown Nissan
Authorized EpicVIN dealer
11780, St James NY
Check DetailsSmithtown Nissan
Authorized EpicVIN dealer
11780, St James NY
Check DetailsSmithtown Nissan
Authorized EpicVIN dealer
11780, St James NY
Check DetailsSmithtown Nissan
Authorized EpicVIN dealer
11780, St James NY
Check DetailsSmithtown Nissan
Authorized EpicVIN dealer
11780, St James NY
Check DetailsSmithtown Nissan
Authorized EpicVIN dealer
11780, St James NY
Check DetailsSmithtown Nissan
Authorized EpicVIN dealer
11780, St James NY
Check DetailsSmithtown Nissan
Authorized EpicVIN dealer
11780, St James NY
Check DetailsSmithtown Nissan
Authorized EpicVIN dealer
11780, St James NY
Check DetailsSmithtown Nissan
Authorized EpicVIN dealer
11780, St James NY
Check DetailsSmithtown Nissan
Authorized EpicVIN dealer
11780, St James NY
Check DetailsSmithtown Nissan
Authorized EpicVIN dealer
11780, St James NY
Check DetailsSmithtown Nissan
Authorized EpicVIN dealer
11780, St James NY
Check DetailsSmithtown Nissan
Authorized EpicVIN dealer
11780, St James NY
Check DetailsSmithtown Nissan
Authorized EpicVIN dealer
11780, St James NY
Check DetailsSmithtown Nissan
Authorized EpicVIN dealer
11780, St James NY
Check DetailsSmithtown Nissan
Authorized EpicVIN dealer
11780, St James NY
Check DetailsSmithtown Nissan
Authorized EpicVIN dealer
11780, St James NY
Check DetailsSmithtown Nissan
Authorized EpicVIN dealer
11780, St James NY
Check DetailsWhat’s more, Smithtown Nissan of St James has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Smithtown Nissan. Check out the listings today to find the right car for yourself. Smithtown Nissan is definitely the best place to buy used cars online.
littlelilly98
Nov 30, 2016
Quickest turn-time to date with Greg as Sales Rep who had me in and out of the dealership inside of one hour. Took over my remaining Ford payments and got into a beautiful Rogue SL AWD. Thanks for the promptness and terrific customer service Greg !!!!
pearlma25
Nov 30, 2016
My first time leasing a car and this is the best experience I ever encountered. Every one was extremely wonderful, from the beginning to the end. Even after my purchased. I am very satisfied!!!!
First Nissan Ower
Nov 28, 2016
We had an easy purchase experience. We made the choice on the car and then discussed packages. The price we awesome for the premium package. Once the decision was made Michael made it real easy to get all the paperwork in order.
Warrior 13
Nov 28, 2016
The staff is extremely welcoming, very peesonable, knowledgeable and sincere. I was made relaxed and comfortable the moment I sat my salesmen, and even better when the sales manager Joe Urso laid out the different plans they had helping me to find the one that fit my budget. I will recommend Smithtown Nissan to anyone I know that is looking to purchase or lease a vehicle.
Sscully33
Nov 27, 2016
Recently leased a new Nissan Rogue from smithtown Nissan and everyone there was extremely helpful. I worked with Keith and he was very knowledgeable and personable throughout the entire process. I would definitely recommend smithtown Nissan
Billy43
Nov 27, 2016
Joe Urso, was exceptional. He knew exactly what I was looking for and helped with everything. His attention to detail went above and beyond. He constantly came to check on us to make sure everything was going good and if we had any question. Just a super guy. Michael, was also super, kept checking on us through the whole process making sure if we needed anything while we where waiting on financing. Michael, explained to us in detail all maintenance done on our vehicle and also explained purchasing of the extended warranty which we decided to purchase. Just a great overall experience here at Smithtown Nissan.
levmik1
Nov 24, 2016
salesman Andrey Litarov is very nice.He answered all my questions about this car Nissan pathfinder .it was my first time at Smithtown Nissan before I was at Bay ridge Nissan,Nissan at Coney Island in Brooklyn but Smithtown Nissan one of the best as well as Andrey Litarov.
CAROLYN GROSSMAN
Nov 22, 2016
it took me 20 minutes to seal the dealthis was the 12th car me & my wife has leasewd from youmy wife has A 2015 ALTIMA WHICH SHE HATES.WHEN HER LEASE IS UP SHE WILL BE LOOKING FOR A ROGUE
Joan R
Nov 21, 2016
Salesman Gregg A answered all of my questions and concerns..I drove the car I was interested in .overall I had a good experience everyone was friendly and always offering coffee or water .
Nicole Massa
Nov 20, 2016
This was my first time at Smithtown Nissan (my dad has been before) and it was a very smooth and welcoming process. Dustin, was helpful and personable. Each person we worked with was helpful and assisted us in a timely manner. I leased a 2016 Nissan Rogue and couldn't be happier.
KARIMJEE
Nov 19, 2016
We were recommended Smithtown Nissan Dealership by our friends. Our Sales Consultant (Vincent Scimeca) and the Sales Manager (Joe Urso) were very courteous and answered all our questions to our satisfaction in choosing the right make and model at the right price. Vincent was always available to provide additional details and maintain communication (Great Job to both, Vinny and Joe !). Our thanks to Allison Rollero who provided assistance in completing the paperwork and answer questions during pickup of the vehicle). We highly recommend Smithtown Nissan to those potential buyers. You will be in good hands.Karimjee
Carol Catania
Nov 19, 2016
The people who helped us were quick, knowledgeable. They helped with our choice of vehicle and options. They also helped with insurance and our loan.
GoingRogue80
Nov 19, 2016
Just left this dealership with an amazing deal on a brand new car. The sales manager Joe and sales associate Tyler made sure we didn't leave without a great deal. We highly recommend this Smithtown Nissan location! Love my new Rogue! Thankful!
Joan
Nov 16, 2016
It has been my pleasure to lease my last two Nissan Rogues through Smithtown Nissan. Both times, I have worked with salesman Bob Mitchell along with sales manager Joe Urso. I have found Bob Mitchell to always be friendly & professional, he is attentive and truly cares about meeting your needs in a vehicle without you feeling any pressure. Bob is honest and up front and absolutely great to work with. Both Bob and Joe made my latest (as well as previous) transition into a Rogue easy as could be and I am very thankful to them both. Once I decided on the car, I made a call to Bob and picked up the car in about 3 hours time, with no delays.Alli in finance was ready to go with all and pleasure to work with. After a thorough tutorial from Bob on all the new features and bells & whistles in my new Rogue I was off and driving!As I repeat customer I can also attest to the Smithtown Nissan's exceptional Service Department as well. This dealership is great to deal with and I look forward to working with Bob Mitchell for many years to come.
LG
Nov 16, 2016
I have only driven nissans, and have only leased from Smithtown. This is my fourth vehicle, and the process is easier every time. Thank you Mike & Joe! See you in 36 months!
markrich
Nov 15, 2016
I cannot say enough great things about Keith Kozik !! I called the dealership about 4:00 on Friday looking to get pricing on a car for my brother. We needed to get my brother in a car over the weekend, because he was going to lose his rental car on Monday. I spoke with Keith like 5 - 8 times on Friday night. I told him I would be in there Saturday afternoon to finalize the deal. My brother and I were at the dealership around 3:30 to sign papers. We met Keith and he was great, friendly knowledgable on the cars, and put us a ease. He took care of everything, including the car insurance with Joe. We also worked with Allie in finance, and she was very good too. I have been buying cars for many, many years, this had to be the best experience I have had buying a car - THANK YOU KEITH
Nellyy123
Nov 15, 2016
After hearing there radio advertisment last week.my mom and I went to see what smith town Nissan had to offer. Neatless to say we were very happy with the deal that sales manger joe Urso gave us. We want to say thank you to the sales man Ed and sales manger joe urso for treating us so good. Now we know why they have such great reviews online. Thanks guys I love my new Altima !
Riverg21
Nov 15, 2016
Wonderful class A service. Highly recommend this location - salespeople are top-notch. Made this experience seemless and enjoyable, answered all my questions and got me the car I wanted at the price I wanted thank you!!!
ryderlee1
Nov 15, 2016
I had an overall great experience. very attentive. I'm very pleased with the service and I love my new rogue. thank you so much .
jonhayduk
Nov 14, 2016
I was contacted by a very friendly, unobtrusive, salesman who is direct and straight to the point. There was no games being played, just told me what he could do for me. I came in we wrapped up the deal and I was driving away in my new car in less than two hours
JKHK
Nov 13, 2016
I had an absolutely wonderful experience at Nissan of Smithtown. I had the pleasure of working with Ben Frankel-He was able to work within my budget, patient, thorough, and knowledgeable. I couldn't have asked for a better experience.
Lumi
Nov 13, 2016
My experience with Smithtown Nissan was exceptional. From scheduling my appointment with Lenora and her follow up after , I was beyond pleased. Bob met my needs in what I was looking for in a vehicle. I love my new Rogue and i look forward to my new Nissan Smithtown family and future purchases there.
Maxima2017
Nov 13, 2016
Our salesman, Jim Fern and sales mgr Joe Urso negotiated fairly. As a matter of fact, we got an awesome lease deal on a well equipped 2017 Maxima. We also dealt with Will Alicea, Finance Manager. Will was awesome as well. All were very friendly and acted very professionally. I can honestly say that I have had many experiences purchasing and leasing cars over the years ...and this was by far the best experience ever!! Jim took him time explaining each and every aspect of our Maxima. Thumbs up to Smithtown Nissan for making this an absolute pleasure!
Janet
Nov 13, 2016
Usually your at a dealer for hours not with Matt and Ed. Matt and Ed were awesome!! Made my leasing experience great. Highly recommend Smithtown Nissan.
Cevans923
Nov 12, 2016
I drove up from North Carolina just to come to this dealership, they're always patient with me and what I expect and want. They always want to make you feel comfortable with your decision.
EK
Nov 9, 2016
I had a great experience purchasing a new vehicle from Smithtown Nissan. The customer service was outstanding and made my car buying experience a great one.
goldwell50
Nov 9, 2016
the approval process was great. love the car. and color looks great. drives great. delivery was super duper. everything was so smooth, streamlined and efficient. Thank you!!!
1starieyedboy
Nov 8, 2016
I bought my 2016 Nissan Rouge from Smithtown Nissan and Justin and his team were excellent! My salesperson, (Mo) Mohammad could not have made the decision process easier. They gave me all of my options available to me to help make my final choice. I highly recommend if you are considering buying a Nissan that you go to Smithtown Nissan. You won't be disappointed.
Sueb
Nov 8, 2016
This is the 5th Nissan that I got from this deal ship.The reason that the sales department is very professional and easy to work withThey are very knowledgeable and helpful
Murrano
Nov 7, 2016
A pleasure to work with, Salesman Michael and Mgr Joe bent over backwards to make this deal work, It was at the end of the work day and nobody rushed me to make a decision and get me out. Will have no problem buying/Leasing car from them again
patty0858
Nov 7, 2016
We were very pleased with our experience at Smithtown Nissan. We have been customers ther for 20 years. The sales and service departments are both excellent.
Lucky12
Nov 6, 2016
I have nothing negative to say. The sales person, Mohammed was extremely nice and very friendly, He answered all of my questions. He made sure that I knew how to use everything in the car before I driove away.
Anyab
Nov 5, 2016
We went to Smithtown Nissan dealership for our second lease; sales person Cisco made our lease efforless and extremely pleasant. We give Cisco and the rest of Smithtown Nissan dealership 10+. We'll definately come back for our next lease.
Cribbenmaryanne
Nov 5, 2016
Matthew Brown was very helpful in my decision, and he was a pleasure to deal with. In the past, I always dreaded the day I had to sign a new lease, but not today. I will only go to that dealership in the future and hopefully Matt will still be there.
Hotspot
Nov 4, 2016
I took a few trips on different days to the dealership, I met with Keith, who is very nice and very down to earth. I had read reviews online about dealerships (Every single one has like a 2-3 star rating on yelp, so sometimes it's hard to know if people are just complaining about everything, or if there is something wrong with the place. As I have noticed these past few years [I work retail], that sometimes people are just whiny little babies..) But I had no problem with the staff of the dealership, everyone was very nice. (Although the head manager kind of scared me, he was loud.). They were all very nice. Keith was very reasonable and understanding. I also spoke to the financer, who was nice and actually seemed like a genuine good person too. They were all nice people, I had no problem with the visit.
Doons11767
Nov 2, 2016
Shared my needs with Matty Brown. He looked up his inventory, gave me a quote and I was driving a new Murano at a great lease rate
Dorothy destefano
Oct 31, 2016
It was my frist time leasing a car by myself, I was nervous about be taken advantage of,which has happened before. I felt bob Mitchell was very informative, made me feel at ease. It was a great experience, the whole dealership was great,everyone was nice and i liked the finace guy too . Also made me feel comfortable. Bob took his time explaining everything to me,listen to my concerns and follow through with everything. I already wrote a great experience on facebook, and gave his card to my friend. Will definitely buy again from there.
Mary L Bett
Oct 31, 2016
Everyone was easy going and not pushy.... salesman was knowledgeable about the car I purchased and answered every question. I had... also took the time to go over the car with me and showed me every option on the car. the insurance department was very helpful. This is our 2nd time coming back to Smithtown Nissan, we also recommended our friends & family!
kk
Oct 30, 2016
Tyler the salesperson helped me and my husband, gave us the personal touch and never let us go from the time we agreed to buy our van to the time we picked it up. They have a great finance unit along with insurance. Who can ask for more.
hardball
Oct 29, 2016
Mike and the rest of the Smithtown Nissan staff was extremely helpful in the purchasing of my new Nissan Pathfinder. Thanks to all of you.
Savannah1218
Oct 23, 2016
Everyone was easy going and not pushy.... salesman was ver knowledgeable about the car I purchased and answered every question I had... also took the time to go over the car with me and showed me every option on the car... plus the finance girl made it even easier to purchase the car... thumbs up to the whole dealership
Clipani7
Oct 22, 2016
Joe Urso and his staff are extremely professional and are a good bunch of people that are willing to work with you. Matt Brown is my sales guy who always does the right thing and fits the best car with your need. Allison Rollero takes care of the finance. She's a doll and works to gets you the best deals possible. This purchase is my 6th one at this dealership. They will not be undersold! Go see Joe Urso and staff at Smithtown Nissan, you will not be disappointed.
lauren82
Oct 20, 2016
This is the 2nd car I have brought from Mohamed Sulton at your dealership. He us truly a pleasure to work with and goes above an beyond what is expected on him to make his customer happy
raypreis
Oct 17, 2016
This is the ONLY place to buy your New Nissan!! Customer service gets 10 stars!First Rate staff: My salesman Mr. Bob Mitchell is an honest, caring, and all-around nice guy! He respects the customer and listens to YOU! I could not have had a betterexperience with him. Mr. Joe Urso, Sales Manager, is a class-act. He addressed my concerns with the dealer prep, by performing a complete detailing on my new 370Z.The car looks totally phenomenal. I wish I looked half as good!Finally, Finance Manager Brian Vasak, is patient, knowledgeable, and friendly beyondbelief.This dealership has nice cars, but a FANTASTIC STAFF! Ray R, Smithtown, NY
AL1423
Oct 17, 2016
This review is about the service center, not about the dealership. The people I have dealt with in the past have been nothing but great in helping me get a new car, I've had 3 Nissans already. Unfortunately, I will hesitate the next time I bring my car to Smithtown for service. I brought my car for a RECALL, and besides having to stand 20 + minutes at 8 am trying to drop off my car while I was blatantly ignored, and again when trying to pick up my car, all they care about is selling you additional services that you "need." After finally getting my car, I was stuck playing with my Bluetooth for 15 minutes in the parking lot trying to get it to work since I was not told it was touched. When I went back inside, I get told by one of the "service" guys that they upgraded my car and now my phone software is too new to be compatible with my Bluetooth and that it will never work again. What?? An "upgrade" is supposed to make things better, not worse off then you were before. Finally a mechanic who know what he was talking about came to help out and fixed my problem, basically confirming that his co worker is an idiot. Now my car is leaking since being touched by them! It is never ending and just more ways for Nissan to get money. Thanks for nothing!
Dawny410
Oct 17, 2016
Everything and everyone were awesome. We were very happy with the service and help we received. We recommend all of our family and friends. I love my new Rogue!!
WWPnissan
Oct 14, 2016
I just leased my first vehicle. It was a great experience. My consultant Ben was really helpfully and was hustling all over the place to help us out. The financial manager actually helped my son realize he is have social security issues. And the sales manager was active and a huge help getting us the best car for the lowest price to help my son.
Kristin O'Connor
Oct 14, 2016
The entire team at Smithtown Nissan was wonderful! They made the process very easy for us and were knowledgeable and efficient. I love my new Armada!
JLP
Oct 13, 2016
This was my best car buying, rather leasing, experience of all time. I had no issues or problems at all. I love my new car!
xxmichelle14xx
Oct 12, 2016
This was my first time getting a car from the dealer and It was the best experience! Every one was so nice and helpful and because I'm a girl they didn't take advantage of that. I would go back here a million times and tell other people to do that same!
jbrenna2
Oct 11, 2016
Always a pleasure going to Smithtown Nissan ! our sales consultant Greg Ammann was so helpful and professional we will always go to him to buy or lease a new Nissan . We always highly recommend Smithtown Nissan to all of our friends and family..
Bressie
Oct 10, 2016
We are very pleased of how smooth this process was. Michael, Tyler and Marco were helpful and informative. We love our new car and are so happy we chose to work with Nissan smithtown!
Denisea106
Oct 9, 2016
They got me out a financial situation. The monthly cost was not cheaper but they're saving me $6,000 to $8,000 in the long run. Doesn't get better than that!
Erika Whittaker
Oct 8, 2016
I'm a single woman, I walked into this dealer and couldn't have received any higher respect from anyone!! So professional!! I think I got the best deal around that's how good I feel! I will recommend them to everyone one I know!! They dealership is clean! People are fantastic.Thank you all so much for such a really wonderful experience!
billg
Oct 5, 2016
Matt was terrific, very knowledgeable and is excellent and so was all of your staff. Service area is spotless. Matt was able get me the new car asap.
Ddell
Oct 4, 2016
My experience at Nissan of Smithtown was amazing. The staff, especially Mo, was friendly, knowledgeable and accommodating. I cannot wait to go back in three years when my lease is up. I will be sending others their way in the meantime.
Gino Cantone
Oct 4, 2016
Eddy was absolutely amazing and was able to help me find an amazing far that fits in my budget. Eddy created such a comfortable environment and was very knowledgeable when it came to the various cars and prices.
Stephen P. Burke
Oct 4, 2016
Rarely does one find any business that is virtually flawless in their service, knowledge and competance. To find those qualities.consistently over multiple years it rare and unique. Over the past several years, my wife and I have purchased or leased a Murano, 3 Rogues, and 4 Altimas from Smithtown Nissan. Each and every transaction as resulted in fair pricing, superb service and total satisfaction. Smithtown Nissan is what a dealership should be, professional and competent. We will be back, again and again.
willian thomson
Oct 4, 2016
Matt Brown sales. I've Purchased 3 cars from Matt and I would fellow him to any dealership that he worked. Matt listen to my needs and he knew my budget and he work with Me to make it happen.I purchased many cars in my lifetime and I've never Met a salesman that's been so personable as Matt. I've sent over 30 people to Matt and so far he's 30 for 30 he must be doing Something right So if you need car go see Matt at Smithtown Nissan
Rosenberg
Oct 3, 2016
dealing with Dustin & Joe regarding my new purchase was haggle free and a class act. The delivery of my car was as simple and easy and was given everything I was promised.
vixx24
Oct 3, 2016
We have leased 2 cars at the same time for three lease terms from this dealership! We live 15 miles away and there are others we can go to but the sales and service at this location keeps us coming back. They go out of their way to appreciate and recognize customers who keep coming back. This time in the door was much quicker then my last. We were with Edward F and he was great. Very knowledgeable on all cars and all their features. They will definitely be our first stop again when these leases are up.
Bermeo79
Oct 3, 2016
It was a real pleasure dealing with Dustin at Smithtown Nissan. From day on a Sunday at 5PM he was pleasant to work with, he did not rush me out of the dealership because it was closing. He took the time to explain things and accommodated to my needs. We later set-up an appointment to go over our deal and I took delivery of my new Sentra :o) but it didn't stop there which is why i also took delivery of my Rogue. Very happy with the level of professionalism Dustin displayed and our experience was great. Look forward to dealing with Dustin again in the near future (3 years)...
frank
Oct 3, 2016
Great experience leasing my Rogue. Our Salesman, Mo Sultan, was very knowledgeable about the car and a pleasure to work with. I leased a 2016 and was very pleased with the lease payment. The lease approval process and delivery of the car was very efficient.
Grandma4
Oct 3, 2016
My experience at this dealership was great! Dustin was awesome, he moved things right along. Brian made the finance part painless!! Thanks to all involved!
Mariahs76
Oct 2, 2016
Sergey Chernousov customer service from presidential auto leasing was fast and professional. He was very helpful and patient. My family bought a car from him and now I did. I would recommend all my family and friends to go to him. I will continue to go to him in the future.
Deb23
Sep 30, 2016
This is the second car I've leased thru this dealership. The sales experience was extremely pleasant both times. I am very happy also with the service the dealership provides. I would highly recommend the smithtown location to any one interested in a Nissan!
Michelle26
Sep 29, 2016
My first experience at Nissan smithtown was a pleasant one and I have spread the word to all that I know! The staff was amazing, friendly and accomodating. They were very knowledgeable and I felt at ease my entire experience there.
Pastor Pat
Sep 28, 2016
The manager Joe Urso greeted us at the door with genuine hospitality. It was like sitting in my living room. They had my best interest in mind, and not just their bottom line. If you are looking for a Nissan Joe Urso and sales person Greg Ammann would be the people to see..
LP
Sep 27, 2016
This was my second time coming in for a Nissan Rouge both times at Smithtown Nissan. Excellent customer service and great SUV!!! Thank you very much.
Jennifer2015
Sep 26, 2016
My experience went great I wasn't expecting to trade my car in but I did Tyler was a great sales person I couldn't have done it without him. I would recommend him to all my friends.
Paul Morin
Sep 26, 2016
Everything about leasing my new truck went perfect. No lies...no bull...great deal.This is the third form the same dealership...Thanks for everything
brasil
Sep 26, 2016
No words to describe how exceptional and helpful Mohammad made the experience of leasing my 2017 Maxima. He truly went out his way and I can't thank him enough for everything!!
Cm1226
Sep 25, 2016
I loved my experience at Smithtown Nissan. Both Vinny and Brian went out of their way to get me in my new car as soon as possible. They were both very friendly. Typically, at dealerships, the sales people stalk, are obnoxious, and are quite literally up my ---, but Vinny was knowledgeable, polite and friendly without being overbearing
Googs
Sep 23, 2016
Dealing with Mike Reda wias a pleasure. He is knowledgeable, courteous, and fair.I feel he is a credit to your company.Also Ally is an asset to your company.
BUDDY26
Sep 22, 2016
THIS WAS MY THIRD LEASE WITH SMITHTOWN NISSAN. EVERY LEASE WAS A PLEASURE JOE URSO AND GREG WHERE NOTHING BUT AMAZING WE SPOKE ON PHONE I LET THEM KNOW WHAT I WAS LOOKING TO SPEND AND WHAT VEHICLE I WANTED AND THEY WORKED IT OUT SO THAT I WAS COMPLETELY HAPPY EVERY WENT SMOOTHE EVEN DOWN TO THE PAPERWORK I WAS IN AND OUT IN SUCH A SHORT TIME I LIVE AN HOUR AWAY BUT WELL WORTH THE DRIVE JOE AND GREG THANK YOU AGAIN
Samuel Andrews
Sep 21, 2016
Highly recommended dealers, Very fast, professional and hassle free service. I got my car in 3 days with no effort what so ever. really nice experience.
joeydee
Sep 20, 2016
this is my fourth lease , and it keeps getting better each time.I FIND THE PEOPLE THERE ARE SO SWEET AND KIND.THANK YOU ALL
Leaval
Sep 19, 2016
So i went in to see craig fina. Only to find out he's been sick. And our prayers are with him. But i must say. He has so many good people around him. Smithown nissan staff is the best.. Great service , friendly, and well spoken.. Joe. Urso who ive worked with in the past made sure everything went smooth. Thank. You. Joe and. Craig.
Peter
Sep 19, 2016
I just leased a 2017 nissan maxima- love the car. I have bought all of my cars from this dealership- and always a good experience. Thank you again.
meghan kaminowitz
Sep 16, 2016
I just leased a beautiful Altima from Smithtown Nissan and the dealer that helped me was absolutely exceptional. His name is Dustin Callender. He was so nice, helpful, funny and a pleasure to be around. He answered any questions I had and made sure I knew how to use the car with all the wonderful technology that came with.
Ddike
Sep 15, 2016
Very helpful and easy to work with.Am really impressed with their service and communication. Will definitely recommend to family and friends.Thank you Smithtown Nissan.
Aspisl21
Sep 14, 2016
Walked in knowing exactly what I wanted and they made it so easy! Been driving a Nissan for 14 years and I don't think I'll ever stop. This dealership is the best I've been to by far.
Leasing Done Right
Sep 14, 2016
I have leased several cars, including Nissans, but not at this dealership. My experience was exceptional. Finally leasing was quick and easy!!! Tyler was very knowledgeable and took his time to explain in a clear and concise manner. Mark was very professional and gave us a better understanding of the leasing process which we much appreciated. Highly recommend this dealership.
Charles Allyson
Sep 12, 2016
Easy to work with. Clear and concise communications. Met all my expectations. Friendly and professional demeanor. Would definitely work with this group of people again when considering future vehicle purchases.
nissan2000
Sep 8, 2016
Joe Urso made leasing my new pathfinder a GREAT experience We came in to look at leasing and they made it easy to come out with our new car
Jeffrey Sheldon
Sep 7, 2016
One of the easiest and smoothest car purchases we've ever made. Mike was friendly, funny, and to the point. It felt more like a conversation than a negotiation and we appreciated it.
cnw515
Sep 7, 2016
My boyfriend and I financed a 2013 Sentra in March 2016. We love it!! Vinny was our salesman and he is so nice!!! Very helpful, always answers his phone and very personable. When our second care died last night the first thought was lets to see Vinny! Within 40 mins we were approved to lease a 2016 Rouge!! We are so happy. Mark in the finance dept was awesome too! They don't pressure you and they let you take your time to make a decision. That's why we went back. Thanks for everything guys and keep up the good work!
dmasure
Sep 6, 2016
Friendly, great salespeople. The price was good. This is my fifth lease through this dealer and we have been happy every time. Everyone was great.
Thetesa
Sep 5, 2016
Moe was great he explained everything to us. He was very helpful, he knew exactly what he was tAlking about. He knew the car inside and out. He made us feel great about the car.
zjazja65
Sep 4, 2016
My salesman, Michael Fariello, listened to my needs and my finacial limitations, and helped me find the perfect size and quality vehicle. I couldn't be more satisfied with my new Nissan Rogue. And I drove it home same day! An extremely pleasant surprise. Will recommend Smithtown Nissan to all.
Mark1310
Sep 3, 2016
I lease 2 new cars every 3 years. I have leased several cars from Smithtown Nissan in the past and made the mistake of going elsewhere a couple of years ago. Some of the other dealerships are absolutely horrible. I just had an amazing experience at Smithtown and will keep going back there. Ben was my sales rep and Mark was my finance guy - class acts. Great job!
Tatis12
Sep 2, 2016
High sale skills .very helpful and understanding for what customer need ..he's very concerning about customer satisfaction I recommend to a other person that go there and ask for .thank you very much for everything !!!
bobbys nissan
Sep 1, 2016
Joe Urso sales manager and Mohammad Sultan sales consultant were so amazing they made my car buying so easy they were very professional. I would definitely recommend them to every person Iknow.It was A pleasure working with them.
Gregory1017
Sep 1, 2016
This was the most enjoyable experience I ever had buying or leasing a vehicle, I would recommend Smithtown Nissan to anyone looking to buy or lease. They did everything I ask for and what they said they would do.
Buyerguy
Aug 31, 2016
I was treated very well. The price was very good and the service was excellent. My salesperson Mike Reda was great. He seemed to really listen to my wishes for my car and he helped fulfill them
Lisa and Dan
Aug 31, 2016
Our salesman Matthew was incredible. He made the purchase of my new Murano easy and stress free. Everyone we dealt with was very pleasant. One of the guys in back spent a lot of time getting all the glue and tape off my car and inspected it completely.
Lisam102550
Aug 30, 2016
I've been leasing here for years and wouldn't even consider going anywhere else. Always a pleasant experience whether purchasing a new vehicle or bringing my vehicle in for service
crazeelady13
Aug 28, 2016
Mike Fariello is the best salesman and that's why I came back and will keep coming back! Marco in finance made the financing wonderful
Jackie0109
Aug 27, 2016
I went to Smthtown Nissan because I had recently gone over my miles on an Altima lease that is not up for another 9 months!! Mike Fariella did an amazing job getting me EXACTLY what I asked for. Out of my Altima and into a brand new rogue for just about the same monthly payment!! I love the people at this dealership. I will not go anywhere else.
mariaguerra
Aug 23, 2016
An amazing place to shop for a new car. You don't just feel like a customer they make you feel like a friend. Joe urso was on vacation and still waited to put me in the perfect hands of 2 wonderful professional gentlemen. They went over and above my expectations in a sales person mike reds and an outstanding finance gent Marco. Great job guys I will be back!!!
vbroome
Aug 22, 2016
Overall the experience was a good one. The people involved really worked with us to help us make a solid decision on whether to purchase a current leased car or lease a new vehicle. Our salesman took the time to help up make the best decision which we really appreciated. We have been customers of Smithtown Nissan since 2013 and from the sales floor to the service department everyone we have come into contact with is always very pleasant and helpful.
Deerpark16
Aug 21, 2016
Satisfied with purchase - excellent service.Able to find the vehicle of our need and with satisfaction.I am happy leasing this new nissan rouge SL full loaded SUV
Ajpowpow
Aug 20, 2016
I have leased several cars in the past, from several different places. That will not be the case in the future. I was recently at Smithtown Nissan and had the pleasure of dealing with Matt Brown. It was by far the best leasing experience I have ever had and he now truly has a customer for life. He addressed every concern I had and made the leasing process as smooth as possible. I never felt pressured at any point. I can not stress enough how helpful Matt was. If your at nissan of Smithtown ask for Matt!
murphsig
Aug 20, 2016
I was extremely happy with my experience in leasing two Nissan Rogues with Matt Brown. He not only made the who process easy, but he got us the best deal possible. On our second lease we had a problem with Nissan credit charging us an early termination fee, even though that was supposed to be included in our trade in deal. We tried to take care of it on our own for months with no success. It was starting to affect our credit. Finally, I contacted Matt and asked for help. He couldn't have been kinder or more helpful. He immediately contacted Nissan Credit sat on the phone for a half hour at least, and got everything straightened out! He called us back and said that we should be receiving a zero balance letter from them within ten days!! Matt really went above and beyond for us and I will be using him to purchase our daughter's new car. He is an exemplary salesperson and certainly dispels the stereotype of the car salesman. I will recommend Matt to all my friends and family members!!
Anto270
Aug 18, 2016
Very patient and knowledgeable, Joe is a class act and he always provides me with excellent service. Joe is a great manager and rep for Nissan
Jackie724
Aug 17, 2016
We had a great experience from walking through the door till the end driving out in our new 2016 Rouge. Our salesman was Mo.. Very nice .. Very knowledgeable. Also want to thank Joe the sales manager for making it all happen and making it affordable .
Anthony DeBiase
Aug 16, 2016
I needed a new car and Bob Mitchell made it very easy. Discussing finances and the features of the car were easy with Bob Mitchell
Battery&Sandman
Aug 16, 2016
Dean Rodriguez was our salesman and we couldn't be happier with our lease experience at Smithtown Nissan. Professional and personable and we got the sense our satisfaction was very important. He went above and beyond and got a great deal within our budget for a ride we are thrilled with. Great experience and will return for our next lease.
KROUGE
Aug 16, 2016
Our salesman,Michael Fariello, was excellent. He was extremely knowledgable about the Nissan Rouge that we purchased. He knew the options for all the different models and their functions thus helping us in the selection process. When it came to financial aspect of the purchase we told him the payment we would be comfortable with and between him and his manager they were able to meet our needs. They took care of everything regarding checking credit and setting up our insurance and new plates in a very short time. Our new car was prepped beautifully. We walked in on a Sunday afternoon and within hours left with our brand new car. Smithtown Nissan made this new car experience GREAT!
511286
Aug 15, 2016
A few months ago I went into Nissan with a question about turning in my car. I was told that if I turned in my car I would not be able to get a new one due to my poor credit. Today I walked into Nissan with the same question. Dean took care of me right away. He was so nice and helpful. Plus he's cute ;) Instead of turning me away, I left the dealership with a brand new Altima for only a few dollars more than I was already paying. I couldn't believe it! He was very patient with me while I was making this decision. Here I was worrying that I wouldn't have a car in a few months and now I have a brand new one! I would definitely recommend this dealership any day of the week and Dean as well. What an experience! I can't wait to drive my new car!
FilQuinci
Aug 15, 2016
Greg was honest and informative and I would definitely recommend him to friends and family.I hope to continue doing business with him in the future.
Jackie
Aug 15, 2016
Very helpful and easy to work with dealership compared to most. Very accomadating for last minute changes. Would highly recommend both the dealership and employees to friends and family.
Moochman
Aug 13, 2016
This was my first leasing experience. Met with Matthew Brown who was a well versed professional in his field .He explained the entire process of buying and leasing to us.After much consideration we decided to lease our new vehicle. Upon finalizing all the particulars Mr.Brown guided us in detail on the operation of our new Rogue ( down to every little detail ). In summing up, I will highly recommend Mr.Brown to all my family and friends who will be in the market for the Nissan product.
Cathy DeLuca
Aug 12, 2016
I was very impressed with Nissan in Smithtown. We were just looking at options on a new car lease and Michael was very helpful. We did not feel pressured at all and feel we received the best deal with our beautiful new Platinum Murano.
Frank
Aug 12, 2016
My 2014 Maxima was about 7-months away from the 36 month lease and I was curious as to what was being offered for a new lease. I had been advised to ask for Greg Ammann by a relative who leased 3-cars from Greg and Smithtown Nisson. Greg spent several hours searching for my particular combination and finally we struck on a mutul selection. I was impressed with Greg's patience and suggestions. I drove away satisfied and appreciate the interest shown by "Joe" the manger who kept checking to see if he could be of service. They worked with me and gave me a good final choice to drive away in.The rebates and promotions were confusing to understand but it appears they included all rebates and credits to keep payments as low as possible.
Glor
Aug 11, 2016
This was my best leasing experience. All the paper work was ready and it was fast and efficient. The sales consultant took the time to explain all the features of the car. Every one at Smithtown Nissan was friendly and courteous. I will definitely send my friends there.
Tdamd5
Aug 11, 2016
Buying/leasing a car is usually a stressful experience, but the guys at Smithtown Nissan made it easy & quick. We followed Tom Sweeney from another dealership & although he hadn't arrived at work yet when we got to dealership, he set us up with another manager, who quickly took care of us. As soon as Tom arrived, he made a point of meeting up with us & making sure everything was going smoothly & that we were being taken care of.
Daym27
Aug 9, 2016
This past weekend I came into Nissan at the recommendation of many family and friends and one in particular told me to ask for Greg Ammann and I am glad I did! Being the first time I was financing a car I was very nervous and not sure what I was looking for. Greg was so professional and kind and with a lot of patience was able answer all my questions. He was so knowledgeable of every car and together we picked out the best match for me (which was a 2013 Rouge) while still sticking in price range. I have to make sure to also mention how great the finance manger Mark was who made me feel so at ease with making my first big purchase. I will with out a doubt be returning to not just Nissan but to Smithtown Nissan and Greg in a few years when I am ready to do my trade in. Could not have asked for a better car shopping experience!
griv
Aug 9, 2016
I came into this dealership although I am now living in Jersey, in search of an SUV. I had a certain budget in mind and was unsure how this would go especially with my previous experience at other dealerships. Mohammad greeted my aunt and I at the door and listened as I explained what I was looking for as well as our list of vehicles we viewed online. He showed us many a cars, test drove a few, and then talked numbers. He told me a number I was originally okay with, then I changed my mind to purchasing a sedan. I threw him through the ringer in what I was asking, being that I flip-flopped what I wanted a bunch of times. Finally settling on leasing a new Nissan Rogue that fit into my budget after being explained by Mark the finance manager, how leasing would benefit me more. Mohammad's patience with me was phenominal, he listened to any question I had, explained everything simply and I couldn't recommend him more! Incredibly thankful to Smithtown Nissan for making the process so easy for me!
Nvembergirl
Aug 9, 2016
The salesman that helped me was friendly and knowledgeable. He took the time to show me all the details of the car and how they worked,. Bob Mitchell made sure I understood everything before I left te dealership. Truly a professional, I felt confident that I made the right decision in purchasing the Nissan Rogue at Smithtown Nissan.
BR
Aug 8, 2016
I came in to have my 2013 Rogue serviced and decided to go over to the showroom. I asked about when would be a good time to turn in this car since my lease was up in 9 months. They put me with Bob Mitchell who called Nissan and they were willing to take me out of this lease early at no charge to me. I told Bob that I would consider a new Rogue but wanted a more loaded model and did not want to pay more than I was paying now since my wife got the 2013 Rogue after turning in a Maxima early. I said that if I have to pay more then Ill just wait to the end of the lease. Bob worked with me and got me what I wanted and even got me the color I wanted. This process was done within 30 minutes and we took home the new car within a few hours of the deal being done. The process was quick and easy...
jazzer123
Aug 8, 2016
This is now my eight vehicle from Smithtown Nissan. Nice to work with the same people. Bob Mitchell and Joe Urso made my transition seemless.
Stella123
Aug 7, 2016
From the second I walked through the door I was greeted by the lady at the front desk. Customer service starts right at the front door
RR
Aug 6, 2016
I am a past Nissan customer and has the fortunate luck to meet Mike Reda. He basically told it like it is with no sales nonsense. He made me feel comfortable and did not pressure me once. He stood by his word and I had no hidden surprises with the cost. He was also very fast.
DianeB
Aug 6, 2016
I had gone to another Nissan dealer but the salesman was exactly that, a salesman. Matt Brown at Smithtown was great, I highly recommend him.
gary axelrod
Aug 4, 2016
Matt Brown & Joe Urso combined to give me a great deal and the quickest car buying experience ever!! They were both extremely knowledgeable and very helpful.
msala15
Aug 3, 2016
I was taken care of very well, Greg was extremely knowledgeable and friendly and went above and beyond in order to get to best deal for me.
Blondie
Aug 2, 2016
Courteous and friendly sales staff. Great knowledge of products, options, sales and financing. Very attentive. I felt comfortable and ready to buy my new vehicle.
tabruzzo33
Jul 31, 2016
Joe Urso has helped my family out a lot when it comes to cars. My family has bought 6 or 7 cars from him. Great service, very straight forward, not many cut throat salesman there, and you can also buy insurance for your car there. They have an insurance company in their that has access to all companies that can help you find the best and cheapest insurance out there!
Araffi14
Jul 30, 2016
I dealt with Mohammed who was great. He turned this sale into such a convenience for me and my parents. And I am getting the car I absolutely love.
Lizr217
Jul 30, 2016
I went into Smithtown Nissan, Told them my budget, what I was looking for, and they delivered. Every other dealership we went to played games with pricing etc.. To see what they can get away with. I felt like at Smithtown Nissan they were working with me, not looking to scam me.
N.S. Holbrook
Jul 30, 2016
I recently had a major repair I needed done on my Rogue which was very stressful to deal with. I was very frustrated from dealing with another dealer closer to where I live and the Corporate Nissan Customer Affairs suggested I try Smithtown Nissan. Jesse Bednarik in the Service Department was super helpful and made the entire handling of the repair and having a replacement car during the repair very easy and as stress free as could be possible.
Jen216
Jul 29, 2016
Had a wonderful experience purchasing our new car. Everyone we worked with was very helpful and extremely friendly. Would absolutely recommend this dealership to friends and family.
John Santomauro
Jul 27, 2016
Joe Uros and Eddie Figueroa were very helpful in my lease of a new Rouge. Joe was very fair in the pricing and he is thre reason that we keep coming back to Smithtown Nissan.
rururusso1
Jul 26, 2016
I am very happy with the professionalism of Bob Mitchell and Will Alicia. They treated with respect and kindness in purchasing my new rogue.This is the reason I keep coming back year after year.
Brian2223
Jul 25, 2016
Coming in to trade my lease was a quick and pain free experience. I was treated with respect and i will be back for my next nissan when my lease is up again.
edita219
Jul 21, 2016
Recently leased a car( Nissan Altima Sr) through your dealership , was really pleased with Andrey Litarov"s service, very knowledgeable salesperson, all was as promised, no mistakes. Thank you very much, will use your dealership in a future.:)
Jg11787
Jul 21, 2016
The process in identifying the color and model of the car we were interested in was quick, smooth and the salesman applied no pressure in making it happen. Amazingly, there were cheap shots or hidden cost.
Olivar76
Jul 21, 2016
I was stuck in a bad lease, too few miles, waaaayyyyy over, and paying too much for it! These guys helped me lease a new Rogue for a better price and bought out my old lease. I feel better already! Thanks guys :)
Joannescar
Jul 20, 2016
My experience with Nissan Smithtown was one of the best I have ever had when leasing a car! Ed Figeroa was polite and helpful! He took his time to make sure everything ran smoothly! This was an all around good experience.
Kathleen McCann
Jul 20, 2016
I'm usually not one for reviews, but Smithtown Nissan actually deserves one. This is my first time buying from a dealership and this was not actually the first dealership I went to. The first one I went to I was very turned off by the service, the sales people were rude and unhelpful and almost wanted to make me give up on the whole dealership process. However, I saw an ad for deals happening at Smithtown NIssan and figured I'd give dealerships one last chance. I went to Smithtown NIssan and was greatly satisfied. The dealer was friendly and didn't try to belittle me or shake me down. In fact, Moe was very nice, extremely informative, and helped me find a fantastic car at great price that meets my needs.
jhager
Jul 19, 2016
I have purchased about 30 vehicles from different dealers on Long Island and these guys are by far the WORST. Purchased three vans at one shot. They called me after I signed and gave a deposit stating the price was wrong. Tried to shake me down for $9000 more. I still met them halfway and made the deal. Moving forward, the trucks were picked up late night and we discovered the ladder racks they installed were not what I purchased and rear tires on 2 of the vehicles were bald and never changed as promised. After numerous calls, text messages and emails, I got nowhere. I even received a follow-up call from a customer service rep who PROMISED to call back and never did. These guys are the worst, most dishonest people I have ever dealt with. STAY AWAY!!!!!
Tough Tony
Jul 18, 2016
Greg did an excellent job meeting my needs and helping me purchase a new vehicle.I didn't think I was able to afford to buy a new car but Greg went over all options from leasing to buying and gave me the best deal on my trade in.
Dbg312
Jul 14, 2016
Smithtown Nissan Dealership is filled with friendly/professional employees that greet you by name & really take the time to know what fits your needs a opposed to selling you what they want you to buy. It's like the show "Cheers" where everybody knows your name, & instead of beer there are cars. Great atmosphere & I highly recommend going there to get car!
Ladylee1
Jul 14, 2016
Everyone was very nice, knowledgable, and helpful. Would definitely recommend to m family and friends we went in to price cars, we went to Subaru and ford before we chose the Rogue.
nicole123
Jul 14, 2016
They really worked with me getting the vehicle and price i wanted to pay.i would purchase another vehicle from smithtown nissan.every one there was very friendly
Daisymar26
Jul 13, 2016
Mohammad was a great help very caring and made my first time buying a car the best with his great customer service and making sure I left happy.
Megantseery
Jul 11, 2016
I went in with my grandfather to get a new car. I decided on the Nissan Rogue and Joe as well as Jim was beyond helpful. Made the process very enjoyable and made sure I got exactly what I wanted. I will definitely go back. It was quick and easy. He is also very nice.
Liton2016
Jul 8, 2016
Excellent quick response friendly behave nice and cool and clean inside overall I like Smithtown nissan .service also excellent I always go there for my car service
Chef tony
Jul 7, 2016
Tyler and Jim were very helpful ,in answering all our questions..I felt that we got a good deal on a new Merano. Very satisfied.
christinac
Jul 4, 2016
Had a great experience with Matt Brown. He gave me a great deal on my new Sentra and kept me under budget, also gave me a good price on my trade in as well. He is very friendly and personable, and has tons of knowledge. All around easy going and not pushy in the least. Will definitely be sending people his way in the future. Thanks for your help and expertise!
Tiffany Stevens
Jul 4, 2016
I had an excellent experience at Smithtown Nissan. Eddie was very helpful and went through everything thoroughly with us to make sure I received everything I was looking for. I went with the Rouge and absolutely love it. Everyone who helped me along the way that day was great. I would recommend Smithtown Nissan to everyone. They made a stressful situation feel easy. Thank you so much.
Gail15
Jul 3, 2016
I would given this company a 10 because the services was professional and excellent I very satisfied with my services and would recommend any one to come and buy their vehicle here. Thank you Matt Brown.
Kevo198529
Jul 2, 2016
Rene and Tom were very professional and easy to work with. From getting a very competitive initial price over the email to taking delivery of the vehicle they were there every step of the way. I've reached out to MANY other dealerships until I finally found Nissan of Smithtown and I'm so happy that we were able to find them.Would definitely recommend them to all my family and friends. Keep up the great work guys!!!
Max123
Jun 30, 2016
This is the second car I bought from Vinny (sales) and Joe Urso (Finance Manager) both guys are greatand really easy to work with. I highly recommend both.
coop427
Jun 30, 2016
Smithtown Nissan is the way to go!! we have dealt with other Nissan Dealerships in the past and hands down, Smithtown was the best. No stress, friendly staff, and no hassle. Special shout out to my salesman Mo who was great. Highly recommend!!
aaa123
Jun 27, 2016
It was a great pleasure dealing with Smithtown Nissan 535 Middle Country Rd St. James, NY 11787. Car delivered in amazing condition with many accessories! Clean & Fresh,
Coachlen
Jun 27, 2016
Bob Mitchell was a pleasure to work with. I needed a quick turnaround in a leased car and they had me in and out in less than 2 hours.
Maure61
Jun 27, 2016
Very Satisfied with my Experience at Smithtown Nissan. Micheal Fariello was very knowledgable & helpful in filling my needs. Was very professional, I was very comfortable with Micheal ,Joe and Will. It was a pleasure. Thank you Gentlemen, I will be sure to recommend Smithtown Nissan. Love my Car!
boomhauer421
Jun 23, 2016
Matt Brown was exceptional! First we had gone to another dealership, and the salesman was trouble from the get-go. When we met Matt, he was extremely accommodating through the entire process. I thought I knew everything about the car since I own a Nissan already, but Matt insisted that he take some time to show me all the features, and to my surprise I learned a few new things. Other salesman usually make the sale, and then they don't want to know you. Matt really cares and he knows his stuff! I hope he is still at Smithtown Nissan when this lease is up, because I want to work with him again! Thank you Matt!
Dom71295
Jun 23, 2016
Eddie was great! I walked in, told him exactly what I wanted and he made it appear! The pricing was unbelievable I couldn't have been happier with my experience! I LOVE my new Altima
debbier12
Jun 22, 2016
Mike was great no pressure !! Mikes is a great asset to your dealership We are so glad we got him to help us. As a whole every one was very nice. i would use this dealer ship again . I have already given out two of his cards to friends. Even. Andrew in the service dept is excellent!!!
Ademaria219
Jun 21, 2016
Matt was kind, curtious and efficient. He got the numbers to where they needed to be without giving us the run-around and as a result, I drove home in my new car!
debbie18
Jun 21, 2016
The experience my wife and I had yesterday was really great. Mo was excellent new the product he sells and was very helpful. He even drove our car right out of the showroom. LOL. He is a personable and nice individual and a pleasure to work with. This morning, Tuesday, we did go back to the dealership due to a problem my wife was having which I knew could not be solved without a substantial penalty which was affirmed by Will, I believe. Tom Oliva was extremely helpful this morning. He spent a bit of time with us getting a cushion ordered for my wife. He was super. The process of leasing a car with you was much better, a xxxx of a lot better, that my last experience with Atlantic Cadillac which took hours, and hours.
Angelfeb25
Jun 18, 2016
I was offered assistance right away. He was very helpful and friendly. He was able to give me what I wanted at a reasonable price.
Cdcarrion
Jun 18, 2016
The customer service provided by Eddie Figueroa and Joe Urso was nothing short of amazing. Eddie was SO kind and knowledgable from the moment we arrived and shortly after Joe also came along and helped us work out a GREAT deal. I got everything I wanted and more in my brand new Sentra! Eddie was so patient with me when trying to choose to details I wanted in my car and Joe really worked with me to be able to get the car at I wanted at a spectacular price. I never once felt pressure from either of them, they just helped me along in the process. I would absolutely come back to Eddie and Joe in the future, as well as recommend them to anyone who may be in the market for a Nissan!! I truly had a wonderful experience!
HWood
Jun 15, 2016
Friendly, informative and good price. Good experience. Would recommend anyone to see Matt Brown for a new Nissan. Got th Rogue. Better than my old one.
Charles S.
Jun 13, 2016
Low pressure and very accommodating . Everyone friendly and very welcoming.Bob ,the sales professional , was very knowledgeable and great to work with.I was very pleased and would highly recommend Smithtown Nissan.
Phild316
Jun 13, 2016
Matt brown made us feel comfortable and was the best salesperson I have dealt with. Matt is an asset to your team We will continue to be his customers and refer others to him !
MarthaS
Jun 12, 2016
Excellent experience. I would recommend everyone to get their new car here. I love my new car. Cisco and Brian helped me so much. They are great.
Evangelos
Jun 12, 2016
Exceptional sales experience. I could not be happier. Greg the sales professional performed at the hightest level of professionalism. I am very happy with the whole experience.
LT.
Jun 10, 2016
Did not go to another dealer as I have only excellent experience with Smithtown Nissan. Trust them to do right by me, very satisfied with Smithron Nissan.
nick7386
Jun 9, 2016
Tom and Joe were not only very friendly, helpful, and honest... They truly exemplified amazing customer service. They really made my buying a car experience fantastic.. Was in and out in no time! Thanks Again!
Roguedriver
Jun 9, 2016
This experience has been our best at any dealership! Mike was flexible and worked with us. And was very personable and genuinely wanted to help us get a car we loved and could afford. Thanks Mike!
tlavdas335
Jun 9, 2016
Marc and Eddie F. really came through for me in a stressful time. They made the car leasing process quick and stress-free. they, along with Matt were very knowledgeable and made sure all my needs were met.
Alicia
Jun 9, 2016
I enjoyed my time at Smithtown Nissan. Tom Sweeney helped me to find the car with the colors and features that I wanted at a reasonable price. My family has bought/leased 4 vehicles from him/Smithtown Nissan and we keep coming back :-). Would definitely recommend this dealership and salesperson!
gzsdtba
Jun 7, 2016
My family and I have been going to smithtown Nissan for years, but this was my first time leasing a car with Greg. He was absolutely fantastic! I was expecting a long day at the dealership but he was able to get me in and out with no hassles. Both Greg & Joe Urso (manager) were able to give me my dream car within my budget !! I will continue to go here for every other car in the future !! Thank you again !!
98accord
Jun 6, 2016
I had a nice experience with Smithtown fast, friendly and helpful!!! Bob and Brian worked with me till I was satisfied! Explained everything to me thoroughly! I would absolutely recommend Smithtown to anyone. My friend was the one who recommended it to me!
coakleym11
Jun 6, 2016
Matt was extremely knowledgeable and helpful! He answered all of my questions that I had. He was calm, warm, and welcoming. I didn't feel pressured at all. I love my new car! Thanks Matt :-)
Mike
Jun 6, 2016
Very pleasurable experience, Our salesman Robert was outstanding. We felt welcome the moment we met him and he was very knowledgeable about the auto. He made us feel that this was a win, win for us all.
Stacie
Jun 6, 2016
I have never had such a great experience purchasing a new car. I look forward to doing business again with Smithtown Nissan. I will not even waste my time shopping at a different dealership.
sschnitt
Jun 5, 2016
I previously have dealt with both the Riverhead Nissan and Nissan 112 - I have bought cars from both dealerships. After looking for a great deal and making my way back to those dealerships, I came to Smithtown Nissan. They were able to work up a great deal for me - gave me great value for my trade in and also worked with me to keep my monthly payment low. They didn't waste my time and got right to the point. I appreciated their help and plan on going back when I need a new car eventually. Also, it was Memorial Day weekend and although the dealership was packed, they all took their time to help me out.
Shannon1019
Jun 4, 2016
From the minute you walk into the dealership there is someone to help you with anything you need. Not one person tried to push me into a specific vehicle or deal, they worked with what I wanted. They try their hardest to work within your budget & give you as much as they can. It was also an extremely fast process & they have someone handling every aspect so you can leave with your new car as soon as possible! I can't ever imagine using any other dealership.
ray1224
Jun 4, 2016
friendly and honest staff, everybody went out of there way to make my purchase as easy as possible, and the car looked mint when pulling offthe lot!!!
Raanan516
Jun 3, 2016
My experience at this dealer was great.Everybody include the salesman, Manager & Accounting Manager was great.They gave me all the info needed to make this a smooth transaction, and friendly experience.Thank you all,Raanan Moshe
frankemmi
Jun 3, 2016
The Knowledge of the team is amazing. They do everything they can to make the whole car buying experience a pleasurable one, Marc Blasio and Matt Brown are top notch, other car dealers should only wish for members of their team to be half of what they are! The first deal went so smooth for a car that my daughter leased I came back a week later and leased two more, one for my wife and myself!Awesome Experience, I highly recommend your dealership!!Frank Emmi and Janet Lardieri
Zinga
Jun 3, 2016
My experience was excellent, I didn't had to do nothing, my dealer Alex was most polite, courteous, upfront, and patient and did everything to get me into my brand new Altima. Thank You Alex
technical
Jun 2, 2016
We explained what we were looking for in a Rogue to Tyler and Joe. They explained and then showed us several options that fit our needs. Done! It was the easiest car buying experience we ever had. Both Tyler Hirt and Joe Urso where both a pleasure to deal with. Thank you!
LC
Jun 1, 2016
This was unexpected but Tom made the process easy and painless. Not part of the plan for my Monday but could not be happier with the service and price!
babyy1992
Jun 1, 2016
This is my first purchase of a brand new car, Andrey Litarov has helped me with the most understanding and best service. The price was as promised. The car was delivered on the same day.Thank You.
Car fanatic
Jun 1, 2016
The manager Joe Urso and the salesman Mike Reda gave very professional and caring service. Because of the experience created by these professionals i will surely vehicles at this location, in fact this is my second.
Douglas Szigethy
Jun 1, 2016
Got what I wanted. Jimmy was a great representative for your dealership. People from the dealership never made you feel unwanted, and the coffee was very good.
BIS_Reviewer
May 31, 2016
I gave this dealership a 5\5 for Eddie's knowledgable information on the Nissan Rogue I decided to lease. After jumping around to different car brands and dealerships, my first visit into the Smithtown Nissan location was my last stop in my car search. Other dealerships were extremely pushy and Eddie allowed me to make my own decision while providing guidance and willingness to listen to my concerns. It was my first car lease and he worked with my current situation to find the right car, price and lease agreement. He also got me a insurance lower rate by referring Joe to set up a new insurance plan. Very pleased with my experience and I will definitely actively recommend not only this dealership, but Eddie Figueroa as the sales consultant. Very pleased!
Cazmello
May 31, 2016
I had an amazing experience at the Smithtown Dealership. From the sales person Bob who was informative and funny to Joe the manager who was friendly, I had a great experience! I would recommend this Nissan Dealership to anyone interested in purchasing a car.
Finster39
May 31, 2016
Great experience. Was very pleased with the service that their sales team provided. Were willing to work with me on price. This par of the service is annoying.
SamanthaMar
May 31, 2016
Smithtown Nissan is my favorite Nissan dealership to go to. Every time I walk in everyone is super friendly and ready to help. Greg was an amazing help finding the perfect Rogue for me. Joe is a fantastic manager, and the two of them made my purchase smooth and easy. As always I am very happy with the experience I had at Nissan! Thank you Greg and Joe!
kiara_quinonez
May 31, 2016
Had an awesome experience! Greg was so helpful and helped me get my dream car under my budget and i left smiling with my dream car under 3 hours!
Lauren Gafarian
May 30, 2016
This is the only place I would ever purchase a nissan fro. Thank you for making this a fun experience. All my other experiences from other nissan dealor was always horrible. This place hands down was and is the BEST
Nissan2016
May 28, 2016
We had a great experience purchasing here. Gregg was great. We didnt expect to leave with a car that day but everything went so smooth. It just went so quick. I will definately return to this dealership for all my future cars. Thanks Gregg and staff. !!!!
Lipsjc411
May 27, 2016
I couldn't be more pleased with the service I received today at Smithtown Nissan. I had no intention of actually purchasing a car today, I was just beginning the process and looking to see what I wanted. Tyler, my sales rep and Joe, the sales manager were nothing short of professional and patient and worked with me to get me into not only the car that I assumed I would end up with but actually into an SUV that I didn't think would be possible to own. They were more than reasonable and fair but on top of that courteous and quick. I was able to leave with my new Nissan Rogue the same day!!! I am ecstatic to own this SUV and it was due to help and professionalism from them. Even Alli in finance was wonderful to work with. I recommend Nissan of Smithtown to anyone looking for a great deal without all the hassle!!!
Colleen
May 26, 2016
The sales help was excellent in showing cars that fit my needs, expediting to the process and showing cars within my budget. He made the experience as painless as possible. The same can be said for the finance help.
Brian_Cerr
May 24, 2016
The dealer was very straight forward and helpful with our price range and helped us find a vehicle that fit within our range without pushing outside of it. Our sales representative was extremely friendly and outgoing and made our experience much better.
Farmingdale11735
May 24, 2016
My extended family and I have purchased and leased several dozen vehicles from Smithtown Nissan GM Craig Fina and his team for many years. Craig and his staff have continually made the car buying experience seemless and provided superior quality customer service across all of our transactions at the most competitive pricing. I had the pleasure of working with Salesman Greg Ammann today to lease a 2016 Altima SL. This is my second time working directly with Greg as he assisted me with leasing a 2015 Altima for my daughter several months ago. Greg is knowledgable, reliable and most importantly a trusted business professional who went out of his way to ensure we received superior customer service throughout every phase of the sales experience. I strongly recommend Smithtown Nissan and look forward to conducting business with them in the future.
Normita26
May 24, 2016
Me encanta ir alla porq son muy amables eficientes y siempre encuentro un carro de acuerdo a mis necesidades y a mi presupuesto el lugar es limpio y los empleados son gentiles y hacen el trabajo rapido y bien hecho y yo he recomendado a familiares que vayan alla
Korey1026
May 22, 2016
I had a great experience. Moe was our salesman he was great. Moe went over everything with the truck and made sure we understood everything. The manger Justin was great as well.
Maxima sr
May 21, 2016
Matt brown is the nicest salesman. Would recommend him to anyone who needs a car. Very easy to deal with and the finance was easy also
randrews15
May 21, 2016
i want to let you know that Matt Brown was by far the best salesperson i have dealt with in a lifetime of purchases (i'm 65). no hassle with the vehicle i wanted and with what i wanted to pay.
JS/Webster
May 20, 2016
Our salesman, Matt Brown, was very helpful and knowledgeable. He spent a lot of time with usshowing all the features of our new car.
Finnegan
May 18, 2016
Bought a Nissan Pathfinder from this group and they decided it wasn't a good deal for them , after they took a down payment. The Salesman was the worst followed closely by the floor manger. I can't remember the salesmans name, he was that bad, but his manager didn't make it any better. Just bought a maxima from Nissan 112 and I'd highly recommend going to them.
drivingnew
May 16, 2016
All those at Smithtown Nissan were professional, honest, and helpful in our pursuit for a car. My son was buying his first car and the experience proved to be positive in every way. The kindness and support we received made him feel amazing as he drove off the lot with a brand new Sentra. We had planned to buy a used car off the internet but Nissan gave him the opportunity to purchase a new, safe, affordable car, with a great warranty and the chance to begin building credit. Everything, from the smallest of car needs to the financing, insurance, and even the plates, was taken care of within a few hours, all on the premises. I highly recommend Smithtown Nissan.
Brian Santomauro
May 14, 2016
This is my third time leasing a Nissan through Smithtown with Joe Urso and as before my experience was excellent. Joe got us in and out quickly and got me into the exact car I preferred when walking in. Joe offered me a great price in the price range I was looking to pay. I can't recommend Smithtown Nissan and Joe Urso enough. If you are looking to lease/buy a new Nissan, Smithtown Nissan is the place to go and Joe Urso is the person to see.
Lb827669
May 12, 2016
The team at Smithtown Nissan always takes care of me and my family. From sales to service we always walk away happy customers! Definitely recommended to all!!
Bdb1209
May 8, 2016
Between my parents and I, we have leased 8 cars through this dealership over the past 10 years. We worked with joe urso who is now a sales manager and today I worked with mike Fariello. It was a great experience, it always is. My boyfriend, who always drove hundai, said the experience was so hassle free and easy that his next car will be a Nissan. I highly recommend them. They are both straightforward, honest, patient, great guys. You will turn out to be a loyal customer for years to come. Alli in finance was great too, she got me in and out in no time.
Billa
May 7, 2016
We were very pleased with Craig the Manager and Greg our salesman. Greg knew all the vehicles and helped us make a good choice. I will refer him to anyone.
Barbara Constant
May 4, 2016
I highly recommend my sales associate Mo. Mo was extremely personable, knowledgeable and went above the highest level of customer satisfaction. I traded in my lease early to take advantage of the early trade in offer and am so glad I did. I am really enjoying my new car. Overall my experience with this dealership has been terrific.
Sarah
May 4, 2016
Would definitely recommend this dealership, particularly Matt Brown. Friendly and attentive service. Had a wonderful experience here and couldn't be more pleased with my new car.
Tracydicarlo3
May 4, 2016
My experience overall was easy. Despite being pressed for time, no stone was left unturned. Matt made sure of it! Even transferred all belongings for me while I was waiting for paperwork to be completed!
Michelle4687
May 3, 2016
As a previous Nissan customer, I knew the quality of the vehicle I was going to get would be great. In addition to that, the employees at Smithtown Nissan made my experience finding the right car even better. I cannot say enough positive things about Matt Brown, the salesman I worked with. Three years ago he had helped me get into a Sentra and when the time for my lease to end was coming up, I knew exactly where to go. He was more than accommodating and helped me choose another vehicle that I am extremely happy with. He is very knowledgeable when it comes to the cars and you can tell that he really takes pride in his job and helping customers. He went above and beyond making the whole process extremely easy and enjoyable. I would highly reccommend Matt and this dealership to anyone looking to purchase a car. I am extremely happy with my new Rogue!
lisa orvieto
May 2, 2016
I was at another dealership before this one and had a bad experience and walked out. When I walked into Nissan the staff was very friendly. Dustin was my salesman and was very friendly and patient and actually listened to what my budget was and I what i was looking for in a leased car.I have already recommended Smithtown Nissan to my family members when their lease is up.
ToriMoli
May 2, 2016
I had no intention of getting another car until my Ford lease was up in October. Well, I signed and drove! It was a painless, pleasant, and stress-free experience.
Awp
May 2, 2016
Called me to end my current lease early, did exactly what they said they where going to do. I do recomend Tyler as a sales person, low pressure and efficient
Connie
May 2, 2016
The salesman was fantastic tremendous inventory no pressure it was great. Finally a great car experience. Tyler said and did everything he said he would. Wow about time, a salesman that does what he says straight and clear.
chris
Apr 29, 2016
was dealing with matt over phone for pricing. was very professional and got us the price we were after with a few extra perks. Compared the pricing with Nissan 112, they were nasty and rude. would never return to 112. Matt made the whole process enjoyable and easy. took the time to go over car in detail with my wife and daughter. would highly recommend Smithtown Nissan. they have a repeating customers in our family. GOOD BYE NISSIAN 112, HELLO SMITHTOWN NISSIAN. THANK YOU MATT BROWN!!!!!!
suemdev
Apr 29, 2016
My experience was painless! Everything was completed in a timely manner! Moe told me `to drive mycar for week and then contact him with with follow-up questions if needed.
Stoncold
Apr 28, 2016
Great experience. Very helpful throughout the whole leasing process. Answered all questions. Explained all vehicle options upon delivery. Was in and out within 2 hours front start to finish.
Mas123
Apr 28, 2016
Had a great experience. The car is great . I love it, Tom Sweeney makes sure the customer is happy. Everyone at smithtown Nissan are very nice .
Jake2465
Apr 28, 2016
My wife and i had a budget to stay within also knowing that we needed a roomy vehicle with a third row. Matt brown showed us the 2016 nissan pathfinder and that the car seats (we have two) did not need to be removed in order to gain access to third row. Major plus for us. Matt was very courtiuos in getting us what we needed while staying in budget, he wasnt pushy either, like other sales people in other dearships. I would highly recommend smithtown nissan to others and to get a hold of matt brown.
DIANNE BROWN
Apr 26, 2016
From the moment I walked in I was greeted by a friendly salesman, Dustin, who conducted himself in a very professional matter and helped me find what I was looking for and for the price I was comfortable with! No high pressure sales tactics and no trying to push me into a vehicle that I did not want which is exactly what happened at Huntington Nissan!!! I highly recommend Smithtown Nissan!!!
Jim & Fran from Smithtown, NY
Apr 24, 2016
Right from the beginning of our car search, we really enjoyed working with Mike Fariello. He was very helpful, professional and knowledgeable helping us make our decision to lease the 2016 Murano Platinum. Everyone at the dealership was very friendly and professional as well. Justin helped us work out the final details and Vanessa at the front desk remembered my name from our first visit to the dealership which was weeks earlier. We looked at many vehicles and went to different dealerships but when it was time for us to make our final decision, we were most impressed with your dealership and our salesman Mike. We love our new car and thank you again for making the process easy and an enjoyable one and are telling our friends about how great our experience was here.Jim & Fran
rays new car
Apr 23, 2016
This is my third vehicle purchased here.Everybody at the dealership helps make my car buying experience a good one.From matt my sales guy,to will my finance guy.I would go nowhere else for my cars..
Tim, Nicole
Apr 21, 2016
I went to Smithtown Nissan interested in leasing either a Murano or Rogue. Our salesperson, Michael Fariello was extremely informative on both cars, explaining the differences and advantages of each. He listened to our needs/wants/budget and delivered on everything we were looking for, while getting us a great deal. I will definitely be spreading the word about how great my experience was here!
Rogue 2016
Apr 19, 2016
This was our 3rd lease through Smithtown Nissan. The sales staff has made each purchase an enjoyable experience. We have always gotten the vehicle we wanted, usually with features we didn't think we could afford and they have even managed to lower our lease payments with every new lease.
dcortes
Apr 19, 2016
I'm a repeated consumer of Smithtown Nissan due to the extraordinary service Joe Urso provides. I can't be happier with my experience. Purchasing a new car can be very long and overwhelming. Joe and his team always make it a point to be throughal with my visit and I'm confident leaving there that I am getting the best deal for my purchase. Hands down best dealer on Long Island. I'm so happy with my new car. !!
Math Teach
Apr 18, 2016
A very pleasant buying experience. We bought a new Rogue from this dealership after walking out of another Nissan dealership the day before. What a difference! Smithtown Nissan met our price request with no hidden fees and gave us the lowest financing! It was such a pleasure after dealing with such dishonest, manipulative, and lying people the day before. Everything at Smithtown Nissan was true to form. All figures on the financing papers were exactly what we had been told. I would definitely recommend this dealer if you wish to buy a Nissan.
roddy cortes
Apr 18, 2016
Been buying cars from them for years. Joe urso is top notch always professional and doesnt play typical car dealer games. Salesman dustin was a pleasure. Always recommend this place to friends. Thanks joe and dustin
Nangelone
Apr 17, 2016
I had a great experience shopping for my new car at Nissan. Tyler was very helpful and efficient with getting me in and out quickly and getting me a car that I love.
Ania1234
Apr 17, 2016
We have been getting Nissans from smithtown for years! My daughter moved to buffalo and still drives down here to get her cars. They treat us like family and always go above and beyond. We'lol never go anywhere else!
Caren30
Apr 14, 2016
We have purchased many vehicles from Smithtown Nissan. Our last experience 3 years ago was not good. We were not going to return to this dealership. We were offered a great deal, so we did. The experience made us happy we returned.
lor463
Apr 14, 2016
I have been a customer of Smithtown Nissan for 10 years now. The entire staff has always put my needs first!!! From the salesman, managers, the body shop and parts departments, they have always given me the V.I.P treatment and made me feel important to them. I have bought cars in the past from other dealers before. However, no other Dealer on Long Island has come close to the excellent level of customer service and Professionalism as they always have done over the years. I'm just a happy satisfied customer every time I walk out the doors. They are all deserving of the recognition. Over the years buying cars from Smithtown Nissan there was never a doubt I was getting the best deal.
Kval1
Apr 12, 2016
This is my 3rd lease with smithtown nissan. My husband leased for the first time in february and our expperience was excellent. My experience a few days ago was the same. Great cats great team!
Am1060am
Apr 12, 2016
This was the first time that I was leasing a car and Tyler my sales rep. was great he was easy to talk to you went over everything. I love my new Nissan. The best experience ever going to Nissan of smithtown.
ZakharK
Apr 12, 2016
Experience was great. Got my car with the options I wanted and in color I wanted delivered in a couple of days. No issues at all.
veronica93
Apr 11, 2016
The salesman, Tyler, was extremely helpful and great to work with! He handled the process in a timely manner and made the whole transaction go very smooth. My family and I were very pleased with the service and would definitely reach out to him for future purchases.
RG
Apr 11, 2016
I have been going to Smithtown Nissan for the last nine years and every time it has been an easy experience. The sales and finance staff are knowledgeable, friendly and easy to work with. I will go nowhere else when buying a new car.
butlerhans
Apr 11, 2016
I inherited a 2013 Nissan Rouge a couple of years ago and I decided to take it to be serviced at Smithtown Nissan. Every time I've been to service I've had nothing but the best experience. I work at a car dealership (in their service department) and know how the business can be. Jesse, took great care of me when I last came in, and because of your service department I recently leased a 2015 Nissan Altima! Keep up the great work,and I can't wait to bring my Altima in for service! :)
Vicki N
Apr 10, 2016
Walked into Smithtown Nissan and was greeted by Mo Sultan. From the moment I got there till the moment I left (with my new 2016 Rogue) it was a great experience. Mo knew everything about the car and was able to answer every question I had. He took care of every detail of the transaction and did it with professionalism and a smile on his face. Best car buying experience I ever had.
JS/Webster
Apr 10, 2016
It was a pleasure to deal with Matt. He answered all our questions and explained the many features ofour car. A great salesperson, very personable and knowledgeable.
Lisapz
Apr 9, 2016
Matt was exceptional and such a pleasure to work with! Took his time with us and was very thorough...he treated us great! Will be going back again!
Nina
Apr 9, 2016
Buying this car was easy and pleasant! Tom was a pleasure to work with and was never pushy. This was the second vehicle I purchased in 3 months and I wouldn't go anywhere else! He is Very knowledgable about the specs and efficient. He respected my time and accommodated my needs. I highly recommend working with him!
terri
Apr 9, 2016
We had an amazing experience ...Greg worked with us to find exactly what I was looking for ..He was .friendly, professional, got it done .We highly recommend Greg Ammann!!
Car dude
Apr 8, 2016
I had a very difficult situation with trying to get out of a vehicle and Vinny my salesman went above and beyond he was awesome I would highly recommend Nissan of Smithtown.
Brieb78
Apr 7, 2016
We had an amazing experience. They were so fast and friendly and had me out the door with a new vehicle. We had our 2 children with us and Nissan Smithtown made us all feel welcome
Angela Berner
Apr 4, 2016
This was my 3rd lease of a Nissan Rogue from Smithtown Nissan. I have been very happy with the sales and the car. This time, I was fortunate to even upgrade to an SL model and I am very happy with it. Tom Oliva was my salesman and he was excellent!
bossbabe
Apr 4, 2016
The service was amazing. I am so happy with my new Rogue. Bob & Craig were so helpful & friendly. I would recommend this dealership to everyone. I've bought several cars from them.
dmlove62
Apr 4, 2016
I stopped in at Nissan to buy a new battery for my remote. Instead of heading home, I walked into the showroom just to check out the newest Nissan models. Bob Mitchell approached me, and made himself very available to answer any questions I had. Before I knew it, I was driving off the lot with a new Rogue (no downpayment required), with lower monthly payments! In short, the salesman made me an offer I couldn't refuse. I am very happy that I went ahead with the deal that was offered.Will Alicea was also great in helping me to set up a new account online for my monthly payments. Both were very knowledgeable and made the process of an early lease return very easy and comfortable.I think Nissan's Smithton Dealership is one of the best around. I love my new Rogue!
kimfpro4x
Apr 4, 2016
I love Smithtown Nissan! This is my second car from them and look forward to getting my third car there too. All the staff are very friendly and welcoming. Always a god experience!
Marie Caputo
Apr 4, 2016
We had a great experience at Smithtown Nissan! Mohammad was our salesperson and he couldnt have been nicer or easier to work with. We would highly recommend Smithtown Nissan, go see Mohammad!
Patric1953
Apr 3, 2016
Mr. Hirt was professional, knowledgeable and service oriented. He made the entire lease experience of two Nissan vehicles relaxingly simple and refreshingly exciting for our family. I recommend him highly.
muhilaire
Apr 1, 2016
I had visited 2 other Nissan dealers trying to make this deal but Smithtown Nissan stepped up and made it happen. I thank Mike Reda for his contributions.
Theiss19
Apr 1, 2016
We have lease 3 cars with Matt brown this is the 4th. Always s great experience he is always very professional. Would recommend him to anyone
Allie1
Mar 31, 2016
Our salesman,Cisco, was an extremely professional yet very easy to talk to. He went out of his way to make this process pleasant. And it was. Your sales manager, Marc, continued the transaction with the paperwork in an easy and comprehendsive way. My husband and I walked away with a smile and excited about our new car Sincerly, Cindi Scheffer
Caleb
Mar 30, 2016
The entire process was very professional and carried out in a timely fashion. Moe helped out greatly and I highly recommend him to anyone looking to visit this dealership.
Cha12m77
Mar 30, 2016
I would go back to smithtown Nissan tom Sweeney was very helpful! Tom and the other staff were very friendly and applicable unlike Nissan 112. He gave me a good price for my car. My overall experience there was excellent!!!
DEEDEE
Mar 30, 2016
Tyler was very helpful in answering all of my questions. This is the second car I bought from this dealer.I love my Nissan Rogue!!
joebastone
Mar 29, 2016
Have been a nissan customer for over 20 years and Smithtown Nissan has treated us the best so far. Very happy with the kind, easy and fast process that they do on buying a new car..Very happy and I do recommend friends and family members... thank you.
Liza Licht
Mar 29, 2016
I purchased my new Altima from Moe on March 25th. Moe was awesome and I'm very happy with my purchase. I drove my old car for 16 years and I hope to do the same with my new car.
Dogs2016
Mar 28, 2016
The only disappointment with me 2016 Rogue, is the reflection of the car vents in the side view mirrors . Very distracting. Could be a safety issue!!!! Please look into it. Thanks
angela125
Mar 27, 2016
I had Tom Sweeney as a salesperson and it was the best experience ever. Planning on going back in three years when my lease is up and lease another Nissan . Hopefully Tom Sweeney is still at the dealership.
Aamar
Mar 26, 2016
The best experience I have ever had with a car dealership. I told them my needs and they did all they could to help make it happen.
kevinanne1
Mar 25, 2016
We had an excellent experience with Nissan. They were helpful and accomodating - The salesman was helpful and very nice - I also have always been impressed with the service department as well - I have had two other Nissan Sentras before this one Thank you
just a guy
Mar 22, 2016
Everyone was very nice there, they were competitive in pricing with those listed on Cars.com and they took in my old car at a fair price, but I found myself disappointed with the Interest Rate charged. I went in under the impression that there was a .9% financing program on the model that I was interested in only to find out that it was only on the 2015' Model which there were no more of (The ad I saw was generic and not from this dealership in their defense). When I met with the finance rep she advised me that the best they could come up with was 4.5%, but if I wanted to get the $500.00 Manufacturer rebate I would have to Finance the car through Nissan for 4.99% the monthly payment was almost identical so she recommended I go through Nissan because I would save more if I sold the car early. For Starters I was surprised that the rates were so high in that a few weeks earlier I was quoted 2.9% from another dealer going through independent banks, and I was told that my Credit Score was 37 points lower than it was a few weeks earlier?? Just made me wonder........... I did bring the car in where I had to, but financed it for longer that I wanted to. I guess I could have walked away, but after many hours in the dealership I really did not want to go through it again..... Excluding my disappointment in the interest rates everyone was great over there and could not be more accommodating.
lswain5
Mar 22, 2016
This was my third experience with Smithtown Nissan. I've both leased and purchased a vehicle from them. They are nothing short of fantastic. My most recent trip was the best yet! Mike Fariello was an absolute pleasure to work with. He was not only knowledgable about his inventory, he was extremely patient with me. He explained every possible option and I believe he truly got me the best deal! I would recommend Smithtown Nissan and especially Mike Fariello to anyone in the market for a vehicle.
mmunch4523
Mar 22, 2016
The best experience I have ever had with a car dealership. I told them my needs and they did all they could to help make it happen. They weren't your normal car salesmen, I felt like they were working for me and not trying to rip me off like previous salesmen.
smardkha66
Mar 22, 2016
for the first time in i don't know how many years i can Honesty say i enjoyed my car buying experience. no BS, no catches. what you see is what you get, what is advertised is what you get. was able to negotiate a great deal. working with Tyler was smooth and flawless.will definitely recommend
Angela
Mar 21, 2016
We sat with Dustin, told him our needs and price range. Within a half hour he had a car that met our needs. We were in and out quickly. When we picked up the car we were just as pleased. He had everything ready as promised.
kc1022
Mar 21, 2016
I hate car shopping because I always walk a way with nothing but a headache. Jim was great. no hassle no headache. Bought my car 1, 2, 3 left with the car. I will always shop her in the future for a car. We went to other Nissan dealers and were lied to over and over again.
Kface79
Mar 20, 2016
Could not have asked for a better experience. Wonderful customer service from Sebastian and left with a beautiful car. We will be back:) Thank you.
lvernillo
Mar 20, 2016
Bob Mitchell is a great sales person who always helps us get the best deal possible. We own 3 Nissan and we go to Bob Mitchell for all our cars and SUV. Our daughter will need a car soon and Bob is already helping us.
Aml930
Mar 19, 2016
Joe Urso, the sales manager is your go-to man. It was our 3rd concurrent lease out of Smithtown Nissan and Joe always tells the Sales Consultant (ours was Tom Oliva) that he wants everything done quickly and painlessly. I really appreciated Tom and Joe's no nonsense approach to handling our 3rd Nissan Lease. The pricing was great and we had a deal within 30 minutes. I'm going home a very happy repeat customer in my brand new 2016 Altima SL and for sure would recommend anyone to Smithtown Nissan. Thanks Joe and Tom!
Bonannorano
Mar 18, 2016
The experience I had at this dealer was nothing short of perfect. Shopping fofr cars as we know is always work, however this experience was a pleasure. No nonsense right to that point. No sales tactics involved. If you are looking for a straight shooting dealer, where they will do everything possible to get you the best price on the best vehicle, this is the place. The attention from everyone at the dealer and the genuine desire to make you happy was clear. I got exactly what I wanted and they did not give up until they found it. The price was much less then any other dealer on the island. In fact, no one was even able to meet it, and told me it could not be possible. But....It was as I drove away in my fully loaded 2016 Murano Platinum that I LOVE!!!!
smmoylan21
Mar 18, 2016
Mike was great. He really made me feel at ease with making such a big commitment. He helped me make decisions that were right for my individual situation and really seemed to care about my needs. My mom was with me and she was amazed with the service we were given. Mike was attentive and really made the whole process very easy.
pinkydelvek
Mar 17, 2016
Matt turned a bad situation into a very good experience.He went above and beyond to help us get that new truck purchase we so wanted.For this we would like to extend our sincere thank you for a great sales & service experience!
Scott L
Mar 15, 2016
My salesman Sebastian and all the folks at Smithtown Nissan made this so easy and pleasurable. They walked me through all the steps quickly and efficiently. They gave us great customer service and we will surely recommend Smithtown Nissan to anyone looking to buy a Nissan. I will be using them for my service needs and any future purchases
Summer1212
Mar 14, 2016
Had a wonderful experience at Smithtown Nissan. Justin, Mo and Alli were all extremely helpful. They made the experience smooth and I was able the get the car I wanted.
Rpiazza1818
Mar 13, 2016
I've been with Smithtown Nissan for 6 years and just signed on for another 3. They always do right by the customer! Mo, Brian, and Joe were awesome!
Stacyann286
Mar 13, 2016
Mike Reda was my salesman. He was nothing short of professional, helpful, knowledgeable and nice. Any question I had was answered and the entire experiencefrom the time I arrived until the time I left with my new car was a wonderful experience with all the staff.
Adgc83
Mar 12, 2016
Great experience with Tyler! Most conversations took place over the phone! Delivered the vehicle as promised and he always remained mindful of my time, financial limits and needs! No buyers remorse the morning after! Great job!
bernie49
Mar 12, 2016
I found the dealer attitude to be very relaxed. There was no pressure. The salesman, Bob, was very friendly and knowledgeable. He made my experience at SMITHTOWN NISSAN. very easy.
catagomez17
Mar 12, 2016
Michael Fariello was the sales man that help me and my husband at Nissan in Smithtown. Michael was very pleasant and helpful. It was our first time at a Nissan dealership. We went there to look at cars and find some prices; well, we ended up leaving with a new car..
New Car Buyer
Mar 9, 2016
The folks at Smithtown Nissan provide a positive dealer experience. They aren't pushy and offer a fair deal. This is the 2nd time I've gotten a new car from Smithtown Nissan and compared to other dealerships, it's the best.
Semen Benderskiy
Mar 8, 2016
EXCELLENT SERVICE IS HIGH. ESPECIALLY I NOTICED ANDREY LITAROV and KERRY DONOVAN.YOURCOMPANY"S BEST MARKETE ON YOU !!!!!! EMPLOYEES OF WHICH NOTICED THE BEST!!!!!!
Dom317
Mar 8, 2016
Smooth and easy transaction, would recommend highly,Sebastian worked with my mom and made her decision very easy. Next time I will come here and deal with him.
Jcataldo13
Mar 8, 2016
So quick, I was in and out in less then an hour and everyone was extremely helpful and friendly! My new car is so beautiful!
matilda02
Mar 7, 2016
everything was great with my salesman it took to long for the finance people to complete my paperwork. he also helped us transfer our stuff to the new car
RF123
Mar 7, 2016
The team at Smithtown Nissan made the lease of my new Maxima a very excellent experience. They could not have made the process any easier. A very professional and knowledgeable staff.
Kgautier
Mar 5, 2016
I have used Smithtown Nissan for over twenty years and have nothing but excellent and professional help. And salesman Michael Fariello was excellent and continue to use him each time I lease my vehicle.
KerryZ
Mar 4, 2016
Our sales person Matt Brown was very informative, listened closely to our needs & was able to get us just what we wanted. He was kind & funny , not your typical pushy salesman that bombards you with useless information. He gave us time and privacy to make our decisions without intimidation. We were ther to buy a Rouge and did . But will be back to lease another vehicle soon from Matt Brown
jack54
Mar 1, 2016
Very easy sales process and excellent deal! I have purchased cars from smithtown Nissan since 1990 and their prices and easiness to deal with is excellent!
altima2015
Feb 29, 2016
I went to Smithtown Nissan to shop for a car and ended up not needing to go anywhere else. The dealership was very busy but they got us through the process very quickly. Bob was very knowledgeable and courteous and was able to answer every concern and question we had.
Happy customer sari
Feb 29, 2016
Andrey provided me with excellent customer service. I was very worried about making the right choice for my needs and Andrey made it so easy for me to make the perfect choice. I would certainly recommend Andrey and Smithtown Nissan. Thank You Andrey and Smithtown Nissan
Jim
Feb 29, 2016
My experience was fantastic! they not only gave me a great deal Bob My sales rep was delightful and got the car i wanted at the price i needed! thank you Nissan Smithtown
Renee112
Feb 28, 2016
I leased 5 cars in less than 2 years. I always recommend that my friends go to the dealership I enjoy the service I receive from Mike and Joe
JimJo
Feb 27, 2016
When we entered we say Jay, and excellent employee, he brought us over to Greg Ammann also and excellent employee. Greg showed us what we were interested in and Jay completed the deal.All and all it was an very pleasant purchasing experience.
Mugsmax
Feb 27, 2016
We have been dealing with Smithtown Nissan for over 10 years and it always a pleasure. Joe Urso has been there since day one for us and always makes sure the experience is great. Our salesman, Sebastian was great and very professional throughout the process.
driver12345
Feb 27, 2016
there were no surprises, the car was clean, gassed up, ready when I got there. There was no delay at pick up, the finance manager was polite with no surprises, and they got me out of there in less than half an hour. I am retired now, but I spent 15 years in the car business and I am extra sensitive to car dealer B.S. I thankfully can say that I could not be happier with the salesman, the finance department, or the managers that I spoke to.
vbarese
Feb 26, 2016
I have been leasing a Nissan Rogue for years. This is my third lease with them. Always friendly and accommodating. Matt Brown was helpful, patient, knowledgable and honest.
Brittanyrad25
Feb 24, 2016
I have been leasing with smithtown Nissan for years. This is my third lease with them. Always friendly and accommodating. Michael F was helpful, patient, knowledgable and honest.
toolman167
Feb 23, 2016
these gentlemen were very professional and knowledgeable of your products and services , were not pushy making the sales experience a good one , they prove to be an extreme asset to your sales business
Neil345
Feb 21, 2016
We are a customer for ten years and enjoy the no hassle fair deal experience that we always get at Smithtown Nissan!!! Bob was Great and so was Mark and made it a great day!! Thanks again!!!
nissan guy
Feb 21, 2016
Stopped in to Smithtown Nissan just to look because my lease was running out. Mike explained my options and explained how I could benefit by leasing now even though I had a month left on my old leaseSy Giudice
Pete
Feb 20, 2016
This is the fifth car my family has purchased from this dealership. Every experience has been amazing. The sales staff makes you feel like family. They truly care about you. I went to Smithtown Nissan to purchase a car for myself. I have some credit problems and was not sure if They would be able to help me at all. The Manager Joe Urso and Salesperson Michael Fariello were so determined to help find a vehicle that would suit my needs. And they did! There Finance person Alli Rollero worked a miracle and i drove home with a new car that day. I would reccomend this dealership to any one buying a car. My Family and I are 100% satisfied.
addieshaw
Feb 20, 2016
I felt very safe in their hands throughout the whole experience. Greg made it fun! I was given a good deal without a lot of back and forth stuff. They are very professional. I would highly recommend them.
Closetmaker
Feb 17, 2016
Very nice- good follow up. Would recommend seeing Sebastian if you are in the market to purchase a new vehicle. He was very knowledgeable, courteous of my time.
christineb
Feb 16, 2016
Wonderful staff clean fast professional great deals great trade in value. Very attentive to there customers great cars really care about your needs very happy with cars
Hockeyjeff
Feb 16, 2016
This is our 4th Nissan from Smithtown and each time we go its an amazing non pressure experience!!! they make you feel like family , Salesman Matt Brown and Manager Joe Urso made the whole process seamless and a joy !!!!!! we have found a new home and will be a Smithtown Nissan family for life !! thank you again
waremblem
Feb 16, 2016
It was comfortable and I was offered options. I was very close to leaving and the offers were fair, but he finally made an offer I could not refuse and all parties left happy. I left and was extremely excited about leaving with a beautiful Maxima. Dan
maria m
Feb 13, 2016
bought a new rouge. the employees were very nice and flexible and worked with me to try and fit my budget. very patient, made sure i had everything i needed.
kp51
Feb 11, 2016
I have been leasing through Smithtown Nissan for over 10 years and every time it is time for a new vehicle I know the experience is going to be good. There is no haggling just professional sales people that know and respect my decisions. As long as the quality of Nissan stays I will continue to deal with Greg at Smithtown Nissan.
BillB.
Feb 11, 2016
As always dealing with the team at Smithtown Nissan is a pleasant experience. From Craig Fina GM, to Mat Brown our sales consultant and to Allison Rollero the Finance Manager it felt like we were dealing with family. We have leased 7 Nissan vehicles and it has more to do with the team than it does the product. Nissan makes a good product but it's the team that makes it happen. We highly recommend Smithtown Nissan to anyone looking to purchase a new vehicle.
Jen1mortgage
Feb 10, 2016
Our sales person was very nice and worked hard to get. The deal we wanted. They were nice just wish they had a place for kids
kmaenza
Feb 9, 2016
I made an appointment with the sectary Annmarie. I went in and was greeted right away. Annmarie came over and introduced herself along with a manager Joe Urso. They seated me with Danny, a sales man. They all were very professional and not pushy at all. I felt very comfortable and am beyond happy with my choice and all that they helped me with!!! Thank you guys again!! We love our maxima !!
Vinny63
Feb 7, 2016
I have used Smithtown Nissian for the past 14 years. I have always had great respect for the sales persons and they always treated me the same way. I have and my family have purchased nine cars in the last 14 years. I highly recommend this dearlership.
Andycap39
Feb 6, 2016
Our Sales person (Cisco) was great. We turned in our Maxima and decided on a new Altima. Cisco explained all the features of the car and it was a pleasure dealing with him.
nicholas
Feb 4, 2016
Greg was the best and this is my second new vehicle I purchased from your dealership. Greg and everyone was terrific, thanks..,,My first vehicle was a new 2013 Maxima and both sales and service for the past couple of years has been excellent. Greg handled both of my purchases and has been very professional and helpful in listening to my needs and wants etc...,
annettel
Feb 3, 2016
Jay is simply the best! He and Tom are working closely to seal the deal. Looking forward to driving my murano. Spent some time at the dealership with my family and they were awesome with the boys.
Benji7446
Feb 3, 2016
My sales person Mike gave me 100% attention with my purchase. At no time did I felt pressure from him to buy. He answered all of my questions I had about the car.
christinampadrazo
Feb 2, 2016
My experience was completely flawless - Matt, Joe and Brian were exceptional - They worked out an amazing deal and I got the car I not only wanted but it was completely affordable. I would never go to any other dealership - These guys took the time and spent the entire day with me to make sure I was completely satisfied - Thank you guys!
deb
Feb 2, 2016
Excellent service from Greg!! Third lease in row . Keep leasing and buying our Nissans from the Smithtown Dealership. Will return again in 36 months for our next car!
Georgegiuliano
Feb 2, 2016
Michael was great he showed my wife a couple of Altimas he never put any pressure on her to buy or lease. she felt very comfortable with Michael he made it very easy for her to make a decision. Thank you MikeGeorge And Rita Giuliano.
nationwide.cs
Feb 2, 2016
We purchased a car for our company and we were very happy with the level of customer service and pricing. Very helpful. Thank you Tyler!
Dunlefive
Jan 31, 2016
After going to Nissan 112 and having a terrible experience with long waits and high prices.Smithtown Nissan is like a breath of fresh air saving me time and engery. I really loved my experience and i now can't wait to go back for my next lease.
judy22
Jan 30, 2016
We were very happy with the service at Smithtown Nissan. Our salesman, Danny G. was excellent. He did not pressure us, explained everything clearly, was kind and patient. We appreciate the time he took with us and could not have asked for a better experience.
Lg27
Jan 29, 2016
Smithtown Nissan is definitely one of the best dealerships I've been to in awhile; employees are kind, courteous and willing to answer any questions you may have. They absolutely work with you as best they can and make whatever type deal your doing as easy as possible.
Carol R.
Jan 28, 2016
This is the 4th New Nissan Altima I am leasing!I think my numbers speak for themselves about the service & quality I keep receiving . That's what keeps me coming back. Can't say enough about Greg Ammann! He gets a 10 rating from me!!Outstanding!!From start to finish all my questions, concerns and requests were handled and delivered with expert knowledge & professionalism.I walked in and there were no surprises. What I asked for, I received and more!!! A lower payment!!! I will definately be going for #5!!
Donna S.
Jan 28, 2016
I was very happy with my leasing experience with Danny Gomez after a previously bad experience with another Nissan dealership. Danny did not pressure me at all, worked with me and was able to negotiate a deal that I was very satisfied with. I did not leave the dealership feeling exhausted and wondering if I made a mistake. I will definitely come back and see him when I am ready to lease again and will recommend him to friends and family.
nickyloo
Jan 26, 2016
My salesman greg could not do enough for from the time I walked until time I left with my new car I could not have asked for better service
Naomiberkowitz
Jan 23, 2016
My leasing agent was extremely helpful, knowledgeable, and efficient. My old car broke down, and after contacting him, he was able to have my new car ready by the following day. Would definitely recommend to others.
Pittersonk
Jan 19, 2016
My buying experience was wonderful. I was treated with respect and as if I was a family member. The sales team that attended to my needs (Tom Oliva and his manager Marc ) were very helpful. They worked very hard to get me the vehicle I wanted. They are an asset to your establishment
BOATS1
Jan 19, 2016
We were very happy with the whole experience we had purchasing our new car. Everyone was very helpful. They made us feel like they new us for a long time and kept asking if we needed anything. They offered coffee and even went and fixed for us. They gave us the private time to talk to each other. This was the first time I went in for a purchase like this and did not get nervous they made me feel like I was doing the right thing. Matt Brown was the sales man and he was very caring and took the time to explain everything to us we were very please. The finance Manager was very helpful and answered all our questions.
Aimeepacifico
Jan 14, 2016
Great overall experience from the moment I walked in to the moment I left in my new car!! Eddie was so helpful and was very knowledgeable
GisellaRivera
Jan 13, 2016
Very helpful staff. Moe was very knowledgeable and helpful. He listened carefully to my concerns and managed to address each of them. Will certainly recommend to friends and family.
Newlife1008
Jan 12, 2016
Great experience great service. Got the car I wanted. No money down. Amazing monthly payment. In and out in 3 hours. What more can you ask for !!!!
Liz90
Jan 11, 2016
I had a great experience at Smithtown Nissan. Mike was a very helpful and knowledgeable sales associate, and really listened to what I was looking for. The friendly atmosphere made me feel at ease with my decision to lease a new Rogue SV! Thank you Smithtown Nissan!
Maeckan
Jan 11, 2016
I always have a great experience at Smithown Nissan. They are very helpful and were able to get me a great deal on my new nissan sentra.
Stephaniehaufsk09
Jan 11, 2016
So much thanks for everyone who was helping me with finances and with the sale of the car itself. I was a stressful customer wanting what I wanted and they made it happen!
Maria42265
Jan 9, 2016
we were very happy with the help Tyler gave to us.. He gave us what we wanted. Thank you Tyler& Nissan of St. James. We will definitely lease again from that Nissan
drubino73
Jan 8, 2016
I JUST LEASED A NEW ALTIMA FROM JOE U & MATT, THEY MADE THE ENTIRE EXPERIENCE EFFORTLESS AND PLEASANT! I WOULD HIGHLY RECOMMEND THIS DEALERSHIP WHEN CONSIDERING A NISSAN! THANKS GUYS!DAWN R
GinaK
Jan 7, 2016
Matt was a great sales person. Very informative and felt at ease buying a car from him. Will recommend! Im very happy with my purchase.
AgieD
Jan 5, 2016
I got exactly what I wanted at the price I wanted to pay actually less than I wanted to pay. Matt, Joe and Ali took care of me and they all took there time with me explaining what I needed to know about my trade-in and the paperwork and how to use my new Rogue! I love it I will be back in 3 years! I told my friends already to come to Smithtown Nissan.
Jflan
Jan 5, 2016
I had a great experience at smithtown Nissan and highly recommend them to anyone looking for great deals. They made the entire process easy and the guys were straight forward. the deals were so good we bought 2 cars. Thanks guys
joebove2011
Jan 4, 2016
The entire lease process and all of the services offered by Smithtown Nissan were above my expectations. I look forward to recommending Smithtown Nissan to all of my family and friends.
murani2015sv
Jan 4, 2016
I was impressed by the professional and courteous service. Mohammad was very friendly and said that they can beat any competitors offers to ensure the best deal for me which actually happene. Overall very satisfied with the lease.
Emt12377
Jan 2, 2016
We leased a car in October with very clear instructions, a sign and drive deal. All we were going to pay at pick up was first month and registration, however, we ended up paying $1,500 which included bank fees. The finance guy told us fees "are on the web site" and that we should have known.
Saaah
Jan 1, 2016
Coming from so far, with many other dealerships we could go to, we always go to Nissan in Smithtown. We also went to other dealerships to check out, and walked right out. With Sebastian as our sales man, we had the best experience ever. Knows his stuff, answers every question, is super kind and sweet and puts no pressure. Explains things so clearly, and has so much patience. Obviously knows how to deal with customers so well, unlike many other car salesmen!! No place we'd rather go. Clean, nice and customer welcoming environment. Always did business with this place and won't do business elsewhere. Totally recommended! Sebastian, keep it up!!
Rouge girl
Dec 31, 2015
Tom Oliva was a fantastic sales associate!! He was professional and diligent in getting me the best lease he could. I will be recommending him to all my friends!!!
My2sentra
Dec 31, 2015
We told Greg the price we wanted, we told Greg the features we wanted, and Greg exceeded our expectations! We can't wait until this lease is up so we can deal with him again.
mac17ez
Dec 30, 2015
I have been Nissan owner since 2006 and the quality of cars is amazing. Once we decided which car we wanted everything was easy because of the person who was handling our lease. It was real pleasant to deal with individual who knew everything about the car and how to make affordable to us. We got car in one day. Who can beat that? Like I said "Fast & Furious".
nissanrogue113015
Dec 30, 2015
Our experience could not have been better. We stopped in and saw Cisco H. and he sold us on the Rouge. We bought it without any hesitation and drove it home two days later. Cisco was very pleasant and very knowledgeable about the entire process. We would recommend this dealership and especially Cisco to anyone.
bigdog57
Dec 30, 2015
I have been a Nissan owner since 1995. Sometimes dealing with the other Nissan dealerships could be stressful. There were always "hidden" fees added at the end. When I walked into Smithtown Nissan I told Cisco my salesman what I wanted. He delivered 100% what I wanted. A true professional. I will be recommending his service to all my friends.
Isakd0407
Dec 30, 2015
I spoke to mike over the phone, he was very helpful, asked him if he can help me with the car I was looking for and the right price, Altima S special edition, called me back same day, and all the staff at the dealership were great.Thank you Mike Reda for your help and the rest of the management.
doneljj
Dec 29, 2015
Dustin our salesman was GREAT! Very responsive to all my needs and he knowledge of Nissan products especially me new Murano was fantastic!! He truly is a partner and more of a friend not just a salesman to me and my family!!Again I had a great experience leasing my new Murano from Dustin and Smithtown Nissan!!Thank you!!!
Jennissan
Dec 29, 2015
Greg Ammann is amazing , i wanted to give him a 10 but it went the highest a 5. This is the 2 nd time dealing with him and i think he is awesome and the greatest sales person ever .
maxima16
Dec 29, 2015
We decided to Have the oil change done, on our 2012 maxima and so . we decided to check the new programs available in the Showroom and we were met by tom. Very nice man and we were also meet by Joe the mgtHappily everything worked out, including save ING on our insurance
BGCar2
Dec 28, 2015
Everything at Smithtown was smoooooooooth! No complaints I will get my next new car there too! I wanted to get a new SUV andI am more than content with my new Rogue!
dmasure
Dec 27, 2015
Tom was very helpful, responsive to all our questions, and made out experience very enjoyable. Alli was also very helpful, courteous, and friendly, and was willing to answer all of our questions.
Whitey
Dec 26, 2015
I am a 4 time repeat customer at Smithtown Nissan. I love the Altima, never had ANY and I mean never Any problem with this car - OK I did have to replace break pads. I put over 50K miles on my last Altima.Sales team structured the lease to my needs. I did a lot of preliminary paperwork over the phone and e-mail. Spent less than an 1 hour at the dealership. No high pressure; entire team was totally responsive. I'll be back in three years no question.
2altimas
Dec 23, 2015
Friendly, knowledgeable staff. All my questions answered. This is the fifth car my husband and I have leased at Smithtown Nissan over the last 20 years . The car was ready and waiting for me. Mike went over the car with me and explained the feature controls. We will be back for our next car, in the future.
NewAltimalease
Dec 22, 2015
Francisco was very friendly and easy to deal with. No games like you see at other dealerships. I would highly recommend Smithtown Nissan to anyone looking to lease a car. Their service department is also excellent having gone there a few times.
SUVforme
Dec 21, 2015
Our experience with Smithtown Nissan continues to be terrific. We have been leasing cars here for over 25 years and this was probably our best experience yet. Our salesman, Tom Oliva was low keyed, respectful and very knowlegable. This is our first SUV and he patiently explained everything many times. The dealership puts everything in writing and we felt they went out of their way to make us happy and feel confident that we got the best deal possible on our Murano.
JessDee718
Dec 20, 2015
The title says it all. I hate car shopping, I hate the way car salesmen treat people, I hate everything about it. Smithtown Nissan, and Sebastian in particular, treated me like a real person and made sure I walked out happy and with what I wanted. No games, no back and forth, no nonsense. Thank you!
Kimrubackataol.com
Dec 20, 2015
Everyone was very helpful, it was a very nice experience when shopping. The dealer knew what he was talking about with explaining the car. I left very happy
petsam419
Dec 20, 2015
Excellent service. I was amazed how fast I received the car for the price I wanted. I would definitely recommend to my family and friends,
Vicky1964
Dec 17, 2015
Excellent salesman got us the price we wanted and in and out in no time. Would definitely recommend friends and family to go here. We are very happy with the car
LJS-New York
Dec 14, 2015
I've bought from this dealership and sales person before. It helped to make apt b/c I had waiting around. They were waiting for me and Joe Urso, outstanding person, was no nonsense, right to what I want and need. He is honest and I trust him. He listened and didn't try to upsell or pressure. I was also working with Tom Oliva. Great salesperson, helpful and very honest and in tune with his customers. Some times I think about changing to another manufacturer, but it is the sales and service team at Smithtown Nissan that keep me coming back.
roncornwell
Dec 13, 2015
The Manager JOE and Salesman Mike were just terrific,.they were courteous and respectful.They offered us a deal that we couldn't refuse. My wife and I have been leasing cars there for 10 years,and it will be for 10 + more years;.Thanks Smithtown Nissan
pinch18
Dec 11, 2015
I was and have always been very happy with Nissan for 5 vehicles now my sales person was great patient eager and spent slit of time to try to get me what I wanted pleasure
guy
Dec 9, 2015
Yes,the richly looking sales floor was inviting.Yes,the amenities offered were inviting....But the sale was made becouse of Tom Sweeney.His personality,knowledge,expertise,and most important his patience sealed the deal.
Spassi
Dec 8, 2015
Mo was great . I honestly feel like I could have gotten a much better deal. It is a wonderful car, however I believe the lease is to high . Wish I would have waited. Mo was very nice to work with . If I could have gotten a better deal I would tell everyone to go there !! Thank you
pnpasco
Dec 7, 2015
Great and friendly service at Smithtown Nissan. I was a VPP customer and had the pleasure of dealing with Cisco (Francisco). I came in set on leasing the 2016 Rogue SV AWD but came out with the SL AWD instead! No pressure sales and Cisco broke down the numbers for me to show me what I was exactly paying for. I came in on Black Friday so they had great deals as well! Looking forward to coming back once current lease is up. My parents lease their Nissan here as well. I would highly recommend Smithtown Nissan to family and friends.
2015 Sentra
Dec 7, 2015
I went to Smithtown Nissan to try to turn in my 2013 Sentra for a new one. My salesmen was Sebastian Savona. I have been buying and leasing new cars for over 30 years and have dealt with many different salesmen, Sebastian is by far the Best! He is extremely honest, true to his word and an absolute gentlemen. He gave me a great deal on an early lease termination, and made the transition with NMAC seamless. I would highly recommend this dealership, and without reservation recommend Sebastian Savona!!! This is a salesmen who truly cares about the customer!! Thank you Sebastian!!!
Michael8018
Dec 6, 2015
Excellent place, go here. No hassle, very friendly. I have worked with them before and they always give me the bottom price. Mohammad is great, I recommend seeing him, he never stops working for you.
ms3510
Dec 4, 2015
My wife and I both leased cars from Danny Gomez. He is the best around. We have leased a number of cars over the years and working with Danny tops any experience we have had. He was very helpful in answering questions, addressing concerns and ensuring that we received the best service possible. He is highly recommended to anyone looking. We were treated like family and definitely got a great deal. Before you do anything, see Danny!
marlene
Dec 2, 2015
I went into Smithtown Nissan to inquire as to how much I could get for a trade in, and before I knew it I had an offer for a new 2015 Altima that I couldn't refuse. Both Bob Mitchell and Joe Urso collaborated for a single incredible offer. No childish game playing just a real workable offer. I left a couple of hours later with a new car.
Timd92
Dec 2, 2015
Bought the car I wanted for a low price and great deal. It was quick, easy and fast, and I am very happy overall, would definitely recommend
ableaman
Dec 2, 2015
Great salesman - made everything very easy and understandable, and he got me a very good deal on my Sentra lease. Really appreciated that I could take my time with no pressure. Love the car!
bcrusi
Dec 1, 2015
The two sales man listed above are amazing quick service, and meet all my needs got me in a car with everything I was looking for
kmac913
Dec 1, 2015
All went well...and very happy with Nissan of Smithtown. I have been with them for over 25 years now and I still keep coming back...
Rsanfili
Dec 1, 2015
Great salesman was very helpful & he understood what the requirements were before trying to sell car. Once we decided on which car he took time to understand the price requirements as well. after the sale explained how the car worked & made sure my mom who would drive the car was comfortable & understood all the features of new car. He followed up with a call a couple of days later & volunteered to explain & adjust blutooth as muany times as needed for her.
HappyCampers
Nov 30, 2015
Our sales person listened to what we were looking for, and showed us several vehicles we could choose from. He did everything he could to give us the best deal possible. He made sure we were familiar with the car before we left, and if we have any questions he is there to answer them. He took care of every aspect of registering the car and getting our insurance. We couldn't have been happier with our experience.
sa81682
Nov 29, 2015
Overall they made car buying an easy experience. They were very honest and worked with me to get me the car I wanted. I highly recommend this dealership.
trucking52
Nov 28, 2015
I knew what I wanted and thanks to the professionalism of Greg Ammann and Joe UrsoI had my truck in two hours! When it is time to replace the car this truck will be taking meback to Smithtown Nissan.
Lambrose
Nov 28, 2015
Great experience and very happy with car. We would recommend this dealer and salesman! He was very knowledgeable and personable, not pushy. Thank you again!
JacquieS
Nov 27, 2015
Bob Mitchell at Smithtown Nissan listened to everything I wanted. I got everything and more. I love my Altima and will recommend this dealership to anyone searching for a great car.
aces33
Nov 25, 2015
This is the 2nd time I've worked with Eddie O'Donohue and Bob Mitchell. They gave me a great deal and satisfied what I was looking to accomplish. I highly recommend using Smithtown Nissan!!
Love my Rogue
Nov 25, 2015
I recently leased a new 2016 Nissan Rogue from Smithtown Nissan. I had spent the previous month test driving all the vehicles from other brands and dealers in the same class of vehicle. I was referred to Sebastian by a friend who had recently leased a new Maxima and he was direct, honest and easy to work with. The dealership made the entire process quick and they DID NOT play any games. They actually provided me with pricing over the phone and I only went into the dealership to sign the contracts and drive my new beautiful Rogue home. This experience was superb and came after another dealer misled me about the availability of specific features available to me. I would recommend Smithtown Nissan and Sebastian to anyone interested in a Nissan or in dealing with a car dealer who will not BS you.
Newrogue
Nov 25, 2015
I went in and told the salesman what I wanted and the amount I wanted to spend. Got a great vehicle and after all fees came in at $3 under budget
carbuyer1
Nov 24, 2015
I have been leasing cars for many years , I always dread when it's time to renegoitate a new deal with a dealership , well this was my first dealing with Smithtown Nissan and it was perfect from the time I walked in to the time I picked up my car . I hope more dealerships take a lesson from Smithtown I truly would rate them an 11 on a scale of 1 to 10 they were that good . Thanks guys it was a pleasure .
Shah
Nov 24, 2015
Dave was very helpful and rates were very negotiable. He was very knowledgeable and professional.I just leased a Nissan Rogue 2016 and couldn't be happier with my experience. I'm so happy with my experience
jvellia
Nov 23, 2015
Tom Sweeney & Justin Minarcik - two of the best people I've ever worked with. I just leased a Nissan Rogue and couldn't be happier with my experience. From the moment I walked in, Tommy greeted me and was extremely helpful in answering every question I had (trust me, I had a lot). Both him and Justin truly went above and beyond to make sure I was happy. I was introduced to Joe DeLucia - he worked to make sure he got the absolute best insurance price out there. I honestly will never go anywhere else. I'm so happy with my experience and have already told everyone I know about it. 10's across the board. If you need a Nissan, trust me - go to Smithtown and ask for Tommy!
randrews15
Nov 23, 2015
my sales associate Thomas Oliva did an excellent job and was helpful and knew what he was doing. Also, Allison in finance was equally excellent. It was a great experience overall.
ccdc1027
Nov 23, 2015
Tyler was very helpful. I appreciated how knowledgeable and professional he was, while still having a sense of humor. I will visit him again next time I am in need of a vehicle! Thanks again!
crazy you 123
Nov 21, 2015
So i was told to ask for joe urso. Found out that he's on vacation. . seems that when you ask for him the whole place jumps.. My brother always deals with him. And now i know why... They gave me a great deal. But more important to us we where treated with respect. Some thing this world is missing.. Thanks joe and thanks mike for all The help..
jarredcim85
Nov 19, 2015
I made a phone call to this dealership Nissan in Smithtown, NY. I got on the phone with Danny Gomez, i explained my situation about my negative equity on my current car (Honda Civic). He ran through all the options I had into getting into a new pathfinder (have a baby now need a truck). He surprised me with sticking to ever single statement he had said he could do for me, and that is something I have never experienced from any car salesman in my life. He could have told me to forget it ,not even bother with trying like the other dealers I have seen already.But nope he didn't say that his words were i got you bro, and he hands down has battled for me without even seeing me in person yet. I found my car salesman that i will stick with for the years to follow!
Karen
Nov 19, 2015
I visited Smithtown Nissan after shopping for 3 weeks at other brand dealerships for a SUV with 3rd row seating. Danny Gomez immediately greeted me, took me for a test drive and answered all my questions. He was great to work with!! Danny promptly followed up with me by email and phone. He made the process easy and pleasurable. Thanks Danny!!!
Jose Fuentes
Nov 18, 2015
The service was excellent and i would come back. Great service except when I had to do register the new car, it got kind of slow.
missybeth
Nov 17, 2015
Tom Sweeney did a wonderful job helping us with our sixth Nissan we leased. He was honest, straightforward and helpful. We appreciated his swift and clear handling of our swap. Walked in just to browse and came home with a new car in under two hours. Thank you!
Murphimusrex
Nov 17, 2015
These guys set me up with my new 2015 Altima and the test drive was smooth and their service was superb. Great guys, easy to talk to and they really know their stuff. They set me up with the best rates for both my lease and insurance on site. Tom showed me around all the details on the special edition model as well as the multitude of standard features and Joe was a wizard when finding me the best coverage for the car. 10/10 I recommend these guys to anyone looking for a new vehicle.
JOE
Nov 16, 2015
Access to vehicles was very good, and test drives were set up very quickly. Eddie, my salesman was great and was able to answer all my questions about the cars I was interested in
Dawnied71
Nov 16, 2015
We picked up our new 2015 Altima on November 13th. We had kept in contact with Danny Gomez for a couple of weeks until we were ready to purchase. He not only stood by his word to keep our payments in our comfort zone, he researched the company's deals and was able to offer us a special edition 2015 Altima at almost the same price discussed on more basic model of that car. There were no hidden fees or more money needed as a down payment. It really was an awesome deal! Thank you so much... We love the car! I will absolutely be back there when we need a car for my son soon!
Tawana67
Nov 15, 2015
Michael reds ///and Alice rollers /// made it happen for me with my income . and made sure i was happy with my payment . every one was so nice and kind .ithey made it happen . For me on 11/13/2015 . I was able to leave with my car The same day . so come on down and see if can happen for u
Pathfinderfair5
Nov 14, 2015
We came in and were greeted right away by Mike F. He asked a few questions but made us feel comfortable and not pressured. Great overall experience! I would recommend this dealership and Mike to anyone! And have!
Bob21174
Nov 13, 2015
I can't say enough good things about Smithtown Nissan. Their staff was a+. Joe Urso and Sebastian are hands down the only sales team anywhere we will deal with. This was our 8th Nissan and our 4th with the assistance of Joe and his crew. Go with Joe and Smithtown Nissan, you won't be disappointed .
Love3469
Nov 10, 2015
I had a good time, everyone was vey helpful and knowledgeable & understanding of my needs, I explained to them what I was looking for and they help me find it. I love my new Altima and if I have to recommend a car or dealership I won't hesitate to tell them about Smithtown Nissan and how good the brand is.
Lsosulski
Nov 10, 2015
I had a great experience. Everyone was friendly and helpful. I will come back for my next car. Bob was very knowledgeable and caring about my needs.
missy16
Nov 8, 2015
Did not expect to purchase at present time but the deal was too good to pass. I was ready to leave and Danny brought me the deal that satisfied my payment affordability
PennyL2016
Nov 8, 2015
Once again Smithtown Nissan delivered a great vehicle! Working with Danny Gomez and Joe Urso was a pleasure. From the minute we walked in, till the keys were in our hands they made sure we got the best deal possible and no surprises when you sat at finance. Always a pleasure!
Roe66
Nov 8, 2015
I walked in with barely any credit and never having insurance let alone a car I was pleasantly surprised. I had no hope. Let me start with the service. It was impeccable all around. Joe Urso, Greg , Bubba & Brian are great at what they do. Everyone was very attentive, accommodating & efficient. They worked around what I could afford and my financial state. Which by the way was not ideal at all. I would totally recommend Smithtown Nissan. Great team work and excellent customer satisfaction. They are miracle workers and I'm truly thankful to you all. You've made a happy customer for life. Ask for Joe when you come in and he will point you in the right direction for you. I promise you will not be disappointed. Thanks again guys.
Dannydevito74
Nov 7, 2015
Danny Gomez was a pleasure to deal with from the minute I walked into the dealership till delivery.. If you need a car go see Danny... Ali in finance was a pleasure to deal with too!!! Thumbs up across the board!!!
Fara106
Nov 4, 2015
After visiting another dealership extremely aggravated and frustrated, I went to Smithtown Nissan. My wife and I were greeted by an extremely friendly receptionist who ensured me that this would be a different experience after hearing our horror story. She referred us to Tom and even though we were ready for another battle, to our surprise, Tom was very knowledgeable, he was courteous, kind, patient, and actually heard us out as to what we were looking for. He took us out to the lot and and showed us the cars that had the features we were looking for in the price range that we were looking for. After picking a car, and working the numbers, I still needed some time to think it over. I didn't feel rushed, didn't feel as if I were being bullied into making a decision on the spot. Even during the deal, I sat and watched other staff members chipping in to help one another. Make a long story short, Smithtown Nissan is now the dealership I will go to for all my cars.
Cindi631
Nov 1, 2015
When looking at a 2013 to buy to my sales man my Financial issueshe told me he could help me regardless I was very honest about my situation and he still told me he could help me even people with less credit that he said he could do better by helping sometimes most comes out with no problem at all well he lie to me made me look like a fool asking me if I could get cosigner I've 2 car loans since this car I was trading in now u want a cosigner. I would never go back there again I'm 53 years old and they wantvme to get a cosigner I went to gard en.city Nissan got me into a car that was better with no trouble at all I would not recommends Smithtown Nissan alls I wanted was a simple Sentra I was giving them a Beautiful bmw so very unhappy and embarrassed cindi Wilms 6318368710
Ed Pes.
Oct 31, 2015
Dealing with Smithtown Nissan is a great experiece. They treat you like familyWent in to lease a 2015 Nissan Pathfinder and walked out with a Pathfinder and an Alitma tooDealing with Sebastian Savonarola and Joe Urso is a pleasure. They even called me before I left my house and wanted to know what I wanted from Starbucks!
Nissan
Oct 31, 2015
The entire staff at Smithtown Nissan was a pleasure to deal with. Our Salesperson, Sebastian and the Sales Manager Joe Urso were very helpful and professional. We are extremely happy with the 2 vehicles we purchased today, and we will continue to refer this dealership to our friends and family.
jenjen36
Oct 30, 2015
I would HIGHLY Recommend Smithtown Nissan. I was Exceptionally Pleased with all the Help that was provided to me for me. I went, Chose a vehicle, was approved within 1 hour I was driving away in my New Car. Thank you Marc for making my Experience Exceptional.
joan marie
Oct 29, 2015
The Entire team in the St. James dealership is outstanding. My family was so pleased with Tom O. and the financial team member. Tom was super strong in his sales skills and most of all he was a real person and understanding. Tom is a role model for all young man in the marketing field. Way to go Tom. Joan Coccodrilli
nicksbu
Oct 29, 2015
Everyone was professional at the dealership and answered all my questions. I sat down with Eddie Figueroa who was patient with all my questions and had the answer for everything I asked. Gave me the best deal out of any dealership and would recommend to friends and family.
Path82
Oct 28, 2015
Tyler was great. He made the process very easy. I'm lovin my new ride! The finance person I spoke to was also very helpful but I can't remember his name.
JDNYY18
Oct 27, 2015
I dealt with Tom Sweeney who was very knowledgable and was able to answer all my questions and was very courteous. I had an idea of what I was looking to pay and was happy with the payment Tom gave us and also the amount he gave us for my trade in. I will be recommending Tom and Smithtown Nissan to friends and family looking for a new car.
karen
Oct 26, 2015
After speaking with Tyler on the phone, we came in see him. We had a vehicle in mind and a payment that we wanted to stay within. In about 15 minutes, we had the deal that we were looking for and we took delivery of a new Murano that same day. It couldn't have been easier and everyone that we dealt with was pleasant and professional.
Creations
Oct 26, 2015
From the moment I went into smithtown nissan I was welcome ,the salesman Tyler Hirtwas was very courteous with no pressure whatsoever,very good experience
Beth
Oct 25, 2015
Sales staff was friendly and accommodating. Sales floor was clean and attractive. They were all patient with my decision-making during the sales process.. didn't want to rush me. Greatly appreciated.
Dfrank165
Oct 25, 2015
Tom was informative,and funny.The buying experience was as painless as buying a car can possibly be....purchased what I wanted at the price I wanted...
VP
Oct 25, 2015
Experience with Nissan Smithtown was a good one. Salesman was very accommodating when trying to choose the right vehicle. No pressure or rushing. pleasure to deal with.
Lisa Gottlieb
Oct 24, 2015
I once again was pleased with the way I was treated at Smithtown Nissan. My sales representative, Bob Mitchell, was attentive and assisted me in a professional and courteous manner. I came back to Bob after leasing my Murano from him 3 years ago. He explained everything to me with the new Murano I leased and I had a very pleasant experience. I came back a couple of days later to take care of some issues and he addressed them Immediately. I am always pleased with my experience with Bob and I look forward to many more years with the dealership. I was also pleased with my dealings with Ali Rollero in the finance group. She is very professional and a pleasure to work with.
pjdonzelli
Oct 24, 2015
The Smithtown Nissan Dealership is the best for purchasing a vehicle or if you are bring your vehicle in to be service. The staff is very friendly and looks to work with customers.
Burt61
Oct 19, 2015
No hassles, no rushing you in the lot, just a welcome anxiety free experience. Danny Gomez knows his stuff for sure and backed by Joe Urso, you will be surprised how relaxing and fast a transaction is. Nothing but true teamwork at this dealer. I recommend this dealer, it is pleasing in this time and age. Thank you all.
Arusso21
Oct 18, 2015
I was lucky enough to buy a vehicle with Thomas Oliva. He knew all of the features and specs about any vehicle I questioned him about, which I thought was pretty normal for a care salesman. What really impressed me was how spot on he was about discussing all the financing and leasing options. He is someone I feel comfortable referring my friends and family too bc he really knows his stuff.
Chris0584
Oct 16, 2015
I brought my 2013 sentra to the dealership to see if I can get a new car. I spoke to Greg and Joe Urso And they got me into a new rogue for the same price. Best dealership to go to and very friendly. Great job to Joe and Greg
chuckgold
Oct 16, 2015
This is my fifth Nissan. The Murano was well prepared and Sebastian and Alli efficiently took care of the lease and showing us the car. We were very happy!
Kathystjames1
Oct 16, 2015
Very nice, well organized and highly efficient service, I was taking a new lease and had to take it as soon as possible given the problems with my previous car, and they provided all necessary explanations to me, great and fast very efficient service so we finished all in practically one day and I was able to get my lease approved and took the new car home.
nmfd72
Oct 15, 2015
I've been buying at leasing cars for over 30 years and never experienced the pleasure of doing so until I walked into Smithtown Nissan and met Danny Gomez! From start to finish Danny really went completely out of his way to accommodate us without any pressure what so ever. He was very knowledgeable and patient and allowed us the freedom to shop at our own pace. We received a lot more from Smithtown Nissan than just a car, we started a life long relationship!
Annie828
Oct 15, 2015
Mike Reda worked very hard to help us get the right car and the right deal. I am very pleased with my Rogue. It has everything I was looking for and I'll feel safer going into the winter with this awd vehicle. Thanks to Mike, I found exactly what I was looking for!
Jake3312
Oct 14, 2015
Bob was a great sales associate would recommend him to everyone great location real good friendly neighborhood feel, made my whole family feel comfortable . Let us take all the time we wanted deciding
HG230
Oct 13, 2015
I'm enjoying my new truck everyday, I'm really happy with my choice. The experience at the dealership was seamless and easy, The salesperson (Matt) did a superb job even though someone locked the keys before final delivery. Nice recovery by Matt.Thanks
Yoj
Oct 13, 2015
The customer service was professional, and top-notch! I'm very happy with my new car,and this is my FOURTH Nissan!!! This was a most pleasant experience!!
Kathy black rogue
Oct 11, 2015
Mike Reda you are hands down the best I have delt with in in 35 years. You worked hard to get me the deal I wanted and saw to even the smallest detail. Brian in finance was also great!Thank you
ballroom,christine123
Oct 10, 2015
Michael was very friendly and easy to deal with, professional and honest. I got the car that I wanted and I felt as if I made a good friend.
cars12557
Oct 8, 2015
Andrey was super friendly and easy to work with.He made the buying process as simple as possible and gave me a great deal! Would absolutely recommend!
Daniellemarie12
Oct 8, 2015
This dealership in smithtown was the only one I acting felt I was being treated right by the sales rep (mike reda). He took the time out to make sure I was satisfied with my lease. I went to 6 or more dealers before I signed with smithtown during a 4 year process of getting the deal I wanted in my price range. I highly recommend my family and friends to him if they would be looking for a new car. Allie in finance was also very pleasant and explanatory with everything I was signing as well. So thank you smithtown Nissan for helping me get into a new car that I'm satisfied with.
flappy4343
Oct 8, 2015
Buying my new Nissan Rogue at Smithtown Nissan was by far, the easiest , most enjoyable purchase experience I have ever had ! Eddie and his team quickly matched my needs with a model, and then smoothly walked with me through the purchase process ! No muss , no fuss !! I would recommend Smithtown Nissan to anyone looking for a smooth , professional car buying experience .
Jayprime2006
Oct 8, 2015
Best place to buy a car they went to the limits of helping and got the car I wanted in and out with new car under 3 hours love that palce
Janicehr
Oct 6, 2015
Matt NYC was very helpful to get me into my new car. He wasn't pushy and listened to my needs. I went in to browse for a new car while I was having my tire repaired. I didn't think I would be driving it home the very same day. Love the color storm blue
RobertD
Oct 6, 2015
This is the third time I have leased a Nissan from this dealership, and again they outdid themselves. Salesperson Matthew Nce (he is one of the newest salesmen) was friendly, knowledgeable and willing to spend time explaining everything. He will be an asset to this dealership.Joe Urso, who was the salesperson the first two times I leased, made a point of stopping by Matthew's desk to say hello and offer assistance if necessary.Thank you, Matthew, for a great experience.
Justin15
Oct 5, 2015
This is our second car from Smithtown Nissan. We leased both times and felt taken care of each time. We dealt mainly with Joe Urso who is one of the Sales Managers. He provided us with a great experience and we look forward to leasing again with them. I would reccomend this dealership to anyone! Thank you Smithtown Nissan.
Giants15
Oct 5, 2015
I leased a car back in the beginning of August and traded in the car I had at the time. Upon trade in, my car still had money on the loan was was to be paid off. Cut to the end of August, and only a monthly payment was made on the loan. When I called them on it, they said it was because they don't own all the cars on the lot and needed to wait for money to come in to pay off the loan, etc. I was told the loan would be taken care of next month. It's now Oct. 5th and the loan is 7 days past due. No payment was made AT ALL! Ive called multiple times in the last week, only to be lied to and basically ignored. My salesman Tom Sweeney did take a few calls, but basically said "its not him." I was put in touch with Ed O' Donahue, who has not returned ANY of my calls! Even when I call the front desk I'm constantly told that people aren't available, or they don't know their extensions or emails. This is been going on for 2 months and is completely unacceptable! The loan needs to be paid in full for the car that is in THEIR possession. Ive talked to multiple friends and dealers about what is happening, and every single one of them has told me that this is not how a dealership should handle things, that the loan should have been paid in full. Ive filed a complaint with the BBB and have my lawyer now involved. DON'T EVER GO HERE!! They're more interested in making a sale and getting you to give them a 10 on their survey than following through on their end of the bargain. Really pissed I actually gave them a good review prior to all this BS. Absolutely awful.
gerryjeep
Oct 2, 2015
Wow. Fantastic place to buy a car. Great deal, great selection and no pressure. Danny Gomez and Ed O'Donohue were top notch.100% recommend.
Iszlejter
Oct 2, 2015
I shopped around at a few Nissan dealerships before and smith town Nissan was the best! The sales, management and finance were all great and they had the best price
retiredcop
Oct 2, 2015
My salesman, Bob Mitchell was great. He was professional, articulate and very helpful in my purchase. I would recommend Bob and this dealership to anyone.
Titan311
Sep 30, 2015
Had a great experience at this dealership. Sebastian was an awesome salesman. No pressure no hassle straight up kind of a person. He answered all my questions and got me the answers I needed in a timely fashion. Great experience
ledzeppelin2976
Sep 28, 2015
I was very happy with Smithtown Nissan. I've dealt with them in the past and the experience only improved since then. They even gave me water and fritos.
Marina
Sep 26, 2015
Greg at presidential leasing was amazing , very nice person and it was pleasure to deal with. I would definitely recommend this place to all my friends and anyone who needs a car.
Mike3
Sep 26, 2015
Salesman was very helpful, knowledgable about the vehicles and couldn't have been any nicer. Made me feel assured the model I wanted was the right choice.
4831
Sep 26, 2015
Our salesperson, Danny Gomez was amazing in every professional way. Joe Urso did not pressure us at all, and so polite. Wonderful and will recommend this dealership to my Friends. It was a very relaxing and unstressfull purchase. We feel confident that Dan will be there for us in the near future. Very sincere. I love my car!!!!!
vettedave99
Sep 26, 2015
This was one of the best experience that I have had in buying or leasing cars in all my many years..Sebastian Savona was great no B.S just great service and none of the back and forth that I have had at other dealers. Please let his supervisor know that he was the reason I leased my Rouge from your dealership. Dave Lesko
dan
Sep 25, 2015
the salemen were friendly. no pressure sales and the quotes they gave us were the quotes when we signed. everything went smoothly and no surprises
JeffP82
Sep 22, 2015
Well prepared, Social, tentative, helpful, & friendly. Could of focused more on the customer then issues at home or the whole sales team on n off focusing on fantasy football.
Rogue
Sep 22, 2015
I am a repeat customer. This is my 4th Nissan. Today I am the proud owner of a 2015 rogue.My salesman Bob Mitchell went over and above to explain the Rogue got me the best deal.Extremely satisfied. I recommend Anyone looking for a great car to use smithtown Nissan.From Alli in finance to the manager Joe Urso. Helpful accommodating just a great experience talking with them.
Melissa412
Sep 20, 2015
Smithtown nissan was very helpful and caring. They worked with me to find the best deal, features, and pricing options! They were not pushy at all and very friendly!! I had a great experience and would recommend it to others. Tom was excellent to work with and he did a great job helping me purchase my new car!!
danjescar
Sep 20, 2015
Walked in to test drive & check out prices, left with great deals on 2 Nissans. This is the 3rd Nissan that we purchased from this dealer.
Martha Morgan
Sep 19, 2015
I tried to purchase a new car in Sept. 2015, paid a 1500 deposit, they promised 4 wk delivery and the car never arrived, They REFUSED to give me my deposit back! It is now the middle of September and they keep pushing the car arrival date till October if that, and the 2015 I purchased was never available and they refused to give me my deposit back and tried to give me another car. The General Sales Manager Ed O'Donohue was extremely rude and abusive on the phone, lied about all the changes they made to the contract we signed, refused to return the money and honor the contract, attempted to substitute a different car, and his salesmen, Tyler Hirt, lied to me and to his Boss, Ed, regarding his promises for the arrival of the car, and that he had at one time agreed to return the deposit then lied about ever having said that. They are crooks, NEVER leave a deposit of ANY kind...I managed to get my money back after taking drastic measures I cannot mention here. Tyler Hirt, the salesman, made at least FOUR additional changes to the original contract and lied about these to me and to the company. The car I bought was never ordered, never existed, and four months later they still refused to return my deposit. Find another dealer, they are extremely rude, dishonest and crooks.
Jenn0523
Sep 18, 2015
Overall great experience. Tom was extremely friendly, helpful and professional. He made buying my first new car easy and painless. I would highly recommend Smithtown Nissan to anyone.
Tony and Rose
Sep 17, 2015
I am the kind of buyer that hates being 'sold', in the past I have left other dealerships due to the double- speak and hyperbole and the feeling of over-the-top selling. Mike Fariello was straight forward from the beginning. He was professional and informative, he listened and was quick to answer all of our questions. The paperwork was complete and the finance person was very patient in answering our questions and explaining the details. Best of all, the deal closed as it was presented.
tully
Sep 17, 2015
At Smithtown Nissan, they take you seriously and give you their bottom line. The transaction was painless and they didn't try to sell you on anything. I went in to put a down payment on a car and drove home that very afternoon. The sales staff is wonderful. I had the pleasure of dealing with Danny and Bob.
Mark
Sep 16, 2015
This dealership came highly recommended.Professional ,very friendly and helpfulGreat experience in the purchase of new carDefinitely will advise to contact SSA/Smithtown
Mommabof3
Sep 15, 2015
Wonderful!!!! We knew what we wanted. Tom Sweeney took care of everything and was AWESOME!!We will be back to see Tom for our next vehicle.
jake55x5
Sep 14, 2015
very friendly and helpful i had a great time working with Danny Gomez i def will be coming back for my next car from him
won't go anywhere else now
Sep 11, 2015
This dealership and Sebastian came highly recommended. A great and easy experience. Prior experience with another dealership almost turned us off from leasing another Nissan. This experience was wonderful. Sebastian was professional, respectful, knowledgeable and couldn't have been more helpful. Our experience leasing this vehicle through Smithtown Nissan and working with Sebastian and Joe Urso could not have been any better. Thank you Sebastian & Joe!!
richard42
Sep 10, 2015
I was very happy with the service that the salesman provided. He explained my choices and I ended up leaving that day with a new, beautiful Murano.
blondie
Sep 10, 2015
couldn't have asked for a better salesman, courteous, very knowledge on all the models, that helped me to pick the best car for me. This is second vehicle I leased from him, and hope to see him again when my lease is up.
GelbEd
Sep 8, 2015
This is our 4th car through this dealership and we wouldn't go anywhere else. Our sales representative for the last two vehicles, Sebastian, is incredibly helpful and has the process down to a science. He makes the experience exciting and easy. Would recommend him to anyone looking for a vehicle!
hagzan87
Sep 8, 2015
On Saturday, my fiance and I visited Smithtown Nissan to return my current lease and get into something newer. We were immediately greeted by salesman Tom Sweeney. He was kind, polite and down to earth. He did not try to force us on any extras and took the time to show us each vehicle we were interested in. With the help of Tom, manager Joe Urso, and finance manager Allie, we were able to get into a 2015 Rogue SV! The pricing was great and an offer we could not pass up. Thank you so much for all the time you took with us, it's greatly appreciated.
rouge select
Sep 8, 2015
andrey was very professional and gave me best price. he was really friendly and made me feel special. delivery was the same day, credit approval was really fast
xxxxxxx
Sep 8, 2015
Everything was well take care of from Cisco-sales rep. Handle it professionally! By the time i went into finance all was taken care. Please with the performance of everybody at Smithtown Nissan. Very helpful!
Summer22
Sep 7, 2015
Everything went smoothly and quickly . Bob mitchell from sales was friendly and outgoing. He worked with us from the start. I do wish there was more flexibility In programs. I have been with a Nissan car for 5 years.
Samray31
Sep 6, 2015
The people at Nissan in smith town were extremely helpful and friendly. Specifically Eddie from the sales department was of great help to me. He did not waste my time and was extremely knowledge and willing to answer all my questions
Emily Chappell
Sep 6, 2015
I am very happy with my experience at Smithton Nissan. I am having a blast in my new 370 Z Roadster. Dustin was very helpful, knowledgeable, and personal.
Eduardy
Sep 4, 2015
Dealer went over every little detail without any hesitation. He is Very kind, caring and understanding. Top quality service. Highly recommend this dealership location. Thank you!
Salgia2015
Sep 4, 2015
Bob was a great salesman . the employees were accomodating. Clean car and prept it. Took the time to explain the car to me. Was good experience.definitely recommend this bnissan
donny31576
Sep 2, 2015
Outstanding customer relations, made me feel like family catered to my needs. Joseph Urso and Sabastian Savona gave Excellent service and kept the prices at the bottom just like the commercial says
nisson blue
Sep 2, 2015
Our experience was nice! Everyone at the dealership was very helpful! Would recommend looking for a vehicle at this location! Our salesman Bob was very helpful, polite and patient. Thank you!!!!
joan9980
Sep 1, 2015
Michael very helpful and patient. Answered all questions and took care of paper work veryquickly and efficiently. Made experience of buying a car very easy.
Mila
Sep 1, 2015
Very pleasant to do business with. Andrey is awesome although he doesnt do sales anymore he overseed the whole process of us getting into a new car. Sebastian helped us and he was great too. Will definitely recommend this dealer and theae guys to anybody.
jb2
Sep 1, 2015
Your advice and explanation of all details of the transaction enabled me to be convinced of my right choice along with the assurance of continuing personal service. Greg was truly professional and friendly.
CarlieA
Aug 31, 2015
Our salesman was Tyler and he was great!! I came in, told him what I wanted and needed and that I wasn't interested in the "typical dealership games". He beyond exceeded my expectations, got straight to the point, no games or haggling and helped us immensely! Highly recommend Tyler!!
christine13
Aug 31, 2015
Danny made my afternoon at Nissan a great, stressless experience. I came to hand in my 2012 Altima from its 3 year lease and wound up getting a fabulous deal on a brand new2015 Altima, filled with lots of extra technology and features. I am enjoying my new car and I am happy to have worked with Danny. He was helpful, put me at ease, and knew how to do his job professionally. I will definitely recommend Danny Gomez at Smithtown Nissan to my family and friends.
dmkh
Aug 31, 2015
Every three years I dread the fact that I have to lease a new car. Not this year! My sales person Sebastian made it a pleasure and painless! Very professional group and team. I will definitely go back and buy and or lease from Smithtown Nissan and Sebastian again.
jadar5
Aug 31, 2015
We had an amazing experience with Tom Oliva and Mark. They were both very helpful! We wouldn't be driving a 2015 Platinum Pathfinder if it wasn't for them :)
xterra13
Aug 31, 2015
I had a great time at this dealership. The sales reps were personable and came right up to you asking if you needed help. I got lead to the back lot where all the stock was and was basically told to, "pick out the one you like." I found the one, took it for a spin and made the deal. Great experience at Nissan. Customer for life.
JoeD
Aug 31, 2015
Sebastian helped us lease a new Altima for my mom. He was friendly and straightforward, and we secured an excellent deal. We had an easy "back and forth" pricing discussion, without any of the hard sell or tricky tactics that so often occur in car sales. He answered all of our questions, allowed us plenty of time to ourselves to discuss things (my mom and I do not make decisions quickly!), and did not pressure us at all. He put my mom in a car that perfectly fits her needs, tastes and finances.I will also happily note that the Dealership was fair and straightforward with the lease details -- just as it should be. Some dealers are notorious for stuffing their lease agreements with "car prep fees," inflated "document fees," and similar crap that aren't disclosed until the last second in order to squeeze every last penny from the unwary customer. I am very pleased to report that Smithtown Nissan did not play any of these games with us. The fees (DMV, document, tire disposal, etc.) were very reasonable. It is most refreshing and comforting to deal with an honest and fair dealer.I was very pleased with the experience and would happily recommend Sebastian and his crew to anyone shopping for a new Nissan. In fact, the "bang for the buck" we found at Nissan was amazing. I suggest anyone shopping for a new car check out the brand before buying anything else.
chelsearae45
Aug 30, 2015
Tom was awesome and very helpful!!!! I had a Great experience overall and would defiantly go back and recommend Nissan and Tom to friends and family!
JS
Aug 29, 2015
Purchasing a car at Smithtown Nissan was an extremely pleasant experience. Tom Oliva was extremely helpful, professional, knowledgeable, and it was a pleasure going through the process with him. Great purchase, thanks !
Lorinmike
Aug 29, 2015
Excellent, bottom line customer service. No haggling. Sales people very pleasant and responsive. Our new car was ready when promised and the transaction paperwork was processed very quickly.
Micillor
Aug 29, 2015
Came into the dealer to trade in my Maxima which I purchased after losing all vehicles during Hirricaine Sandy, and to lease vehicle. Plesent experience.
jg1634
Aug 28, 2015
My salesman Tom Olivia made it a great purchase. My paperwork and car were ready when I arrived and I was done very quickly. Thanks guys.
fto1968fb
Aug 28, 2015
As a first time new car buyer I can only highly recommend Smithtown Nissan. I put off buying a new car because of all the negative cliches about the process. I am incredibly pleased to say that I experienced nothing like those commonly held thoughts. From the moment I spoke with and shook Ed O'Donahue's hand, I knew I would be treated with respect and care. After being greeted by Ed, Tom Oliva began the process. As with Ed, Tom put me at ease and gave a sense that he was more concerned with pleasing me, the customer, than in just selling another car. Tom took the time to learn a bit about me and about what I wanted. I never felt pushed or uncomfortable during the entire process. I drove my new 2015 Xterra off the lot that very same day.Avoiding the typical words, phrases, and descriptions we all read in these types of reviews, I will say that the sense of friendship, and even family, is an incredible quality the staff at this dealership has. Don Gleason and Tom, along with some other guys from Parts and Service, offered to help me clean out my old truck and help move my kayak from my old truck to my new truck. ( I just got back from a kayaking trip and did not think I was going to buy a car that day. I walked out of a different dealership because of the high pressure to buy and lack of concern. ) These guys continued and enhanced the feeling Ed and Tom conveyed. I feel as though I bought a car from a friend.I want to thank everyone I dealt with, from Ed and Tom, the guys in Parts and Service, to Will in finance. Not only did they help me purchase the exact truck I wanted at an excellent price, but they made me feel like a part of the Nissan family.
car456
Aug 25, 2015
Great customer service, Sebastian took care and followed up on all our requests and needs. Definitely would recommend Smith town Nissan to friends and family.We will be back!
Sentra and Altima
Aug 25, 2015
We have had, at least, 10 Nissan Maximas in a row. This time we needed to scale back to an Altima and a Sentra. We've had a medical situation in our lives and needed to lease cars that were less expensive. Mike reda was not only soft spoken and gracious, but went out of his way to accommodate our specific needs. We couldn't have had a better experience.
jeaninekkp
Aug 24, 2015
Worked with Danny Gomez. He was wonderful. Was patient and answered all of our questions and met all of our needs. See you in 36 months.
David Colon
Aug 24, 2015
Look for Tom, the guy is great, really takes the time to do his job. Would suggest him to everyone and mark in the financial department. Both of them are great guys guys. Ask for them
laxmom
Aug 23, 2015
Everyone at Smithtown Nissan was welcoming, courteous, and honest. Our sales agent, Danny Gomez, was completely up-front and really worked with us to get us into the car we wanted at the price we wanted to pay. I would highly recommend!! Nissan really values their consumers and appreciates your business.
skyjord
Aug 22, 2015
I just have leased my 5th and 6th car with Smithtown Nissan. Tyler my sales person was great. Negotiations are always quick. I have never felt as if I was ever ripped off.
Tyler drach
Aug 22, 2015
They were very helpful especially Dustin Was great. and everything i wanted to know was covered and now im in a good car something reliable to get me to work
lease2015
Aug 21, 2015
When we first entered the dealership we were greeted by Justin. Justin assured my husband and I that he was going to sit us with one of his quality sales reps(which in deed he did)Tom our sales rep was so very kind and knowledgeable. He wasn't the typical laid back fast talker car sales rep. My husband and I walked out and gave them a big "WOW". including Toms shadow for the day. I will never go to another dealer besides this one ever again:)
vfoley
Aug 20, 2015
I am always pleased with the excellent service I receive. Danny and Joe are absolutely the best salesmen to work with. Not only are they friendly they always give you the best deal. I would recommend them to anyone looking to purchase a Nissan.Valerie Foley
arlles
Aug 20, 2015
we have leased about 8 nissans from this dealer. they are reliable friendly and easy to work with. there prices are right. we travel over 30 miles each way and use smithtown Nissan when there are several dealers much closer but they are too hard to negotiate with
kathy
Aug 19, 2015
My husband and I made an appointment with Jo and Sebastian at 1:30 and I they had us out by 3:30. Sebastian is an amazing agent and covered all of are needs. Jo is a wonderful manager and helped the process along, which we felt was a great experience with a dealership. We love our Marano.
WAquiare
Aug 18, 2015
The showroom was very inviting. The fact that we didn't have to go out in the hot sun to look at the cars was a plus (Mike got the cars and brought it to us). This was a different experience from some of the other dealerships we visited where we not only had to go to the yard but also could barely get in the cars and the temperature inside of the cars were in the 100s. Also, small things (such as the free bottle of water) really adds to the experience. Some of the other dealers had vending machines and this really annoyed my wife (guess who paid the price?). Mike Reda was very knowledgeable and patient with us as we "beat him up" (not really). Kudos to Mike, great guy. I actually felt bad for him as my wife pounced on him numerous times with the "I'm not happy!!! You have to do better than this!!!"Overall, it was a good experience in this very stressful activity. I highly recommend Smithtown Nissan. They really make you feel at home.Well Aquiare
rschaffer1
Aug 17, 2015
I would recommend Smithtown NISSAN to all of my friends. There sales team are wonderful. Moe my sales man was awesome he knew his stuff and was great
Chris of Centereach
Aug 17, 2015
Vinny the used car guy was very patient and helpful to me. He was the reason I came back to buy the car from them! Joe the sales manager helped me get to where we needed to be on the trade and we struck a deal for a 2015 Xterra for my Daughter. We traded a 2001 Xterra with 81000 miles and although it was old they could see how well it was maintained and gave us a more than fair trade. Thanks guy's. Ps I buy cars for my company and have purchased over $1000000. in Vehicles and this was one of the best experience's I have had purchasing a new car.
gail
Aug 16, 2015
I felt very confident that Bob mitchell my sales agent, did everything he could to answer my questions and be sure that i would be happy with my choice.
frankreyes333
Aug 15, 2015
They deserve it!! Very good attention. I had a good experience with the sales? I had a good explanation about the nissan maxima and all the new features
Happy guy
Aug 15, 2015
I wanted to lease or purchase a new vehicle as my lease was to expire soon. Danny Gomez met us at the main desk and was immediately friendly and engaging. He worked very hard to make sure that we had all the information we needed to select a vehicle that met our personal and financial needs. He was courteous, knowledgeable and completely understanding of our needs. It was a very pleasurable experience. I would certainly recommend the dealer and the dealership.
Jerry
Aug 15, 2015
The service was wonderful, the price is reasonable, and the car was fantastic, I like it, really like it, gonna recommend my friend to shop in Nissan.
max21988
Aug 15, 2015
This is the second car we got from Nissan and the experience was great. Tom is great salesman and went out of his way to make sure we were satisfied. Definitely would recommend anyone to this dealership and Tom Sweeney.
kat
Aug 14, 2015
Understanding and supportive. Everything went smooth. It's nice to see costumer service greet you at the door and all smiles. It's a positive feeling being inside the show room.
marie45
Aug 14, 2015
The salesmen were professional, friendly, informative and helpful. They answered all questions I had and explained everything in detail. I am very happy with my vehicle and my experience with Smithtown Nissan dealership.
nrambo519
Aug 14, 2015
this was my very first new car experience and it went great thanks to Sebastian. He was patient and worked with me, showing me all the options and getting me the best deal. thanks again
Blondie
Aug 14, 2015
I leased a car in June and still did not receive registration by August 12th. Called and visited them in person and they could care less. They told me that the DMV was backlogged. I called DMV and no backlog reported. While I was on the phone, they said the FEDEX just called and received the package of registration in Memphis. How did it get sent there? Joe then said that he would get it back by 8/14/15 lets see how long this xxxxxxxx will last. I won't recommend this dealership anymore after 6 cars bought there and many referrals to friends.
Heinzie57
Aug 14, 2015
We had planned to just test drive several different cars at several different deslerships, but when Tom showed us the pathfinder we were sold! It had more bells and whistles than we originally were shopping for but the price we got was too good to pass up.
OurRogue
Aug 13, 2015
We had a great experience with our terrific sales representative Gregg Ammann. He was knowledgeable, friendly and met all of our needs to put us in our new Rogue.
peretzperl
Aug 12, 2015
Great Dealer. I had an easy smooth leasing experience. I would definitely recommend to a friend. Everything was taken care of fro me from top to bottom.
babietashy11
Aug 12, 2015
I have to say I really liked Tom Oliva. He was very helpful, friendly, & professional. I was actually dreading going in to buy a new car because I do not like the stereotypical pushy salesman attitude. But I was so relieved to see that he was not like that at all!He really made the car buying experience comfortable for me.
Harold
Aug 12, 2015
My experience with this dealer was great, they explain everything to me and also were very professional. I love the fact they accommodate me base on my need sticking to my budget or lower.
ALBNY
Aug 11, 2015
I Just leased my 7th car between myself and family from Smithtown Nissan and once again the service, price and quality was top notched. Joe Orso and Tyler Hirt were very accommodating and just very consumer friendly. I love my new Nissan Maxima 2016. Joe & Tyler look forward to future purchases.
aries1948
Aug 10, 2015
My Salesperson-Danny Gomez made me a believer. I had three horrible past experiences leasing cars and I was no longer going to lease a car. I had decided to buy my car out at the end of the lease. Danny showed me how to get into a new car for the terms I wanted.
rysa0811
Aug 10, 2015
Truly an exeptional service! My sales person, Tyler made it a hassle free and stress free experience. I am very satisfied with the overall process of purchasing my 2015 Nissan Rogue. Keep up the good work!
KEN123
Aug 10, 2015
My salesman was the best! He knew the car inside and out. I would recommend anyone and everyone go see Greg Ammann. Greg made us feel comfortable and did everything he could to get us the car we wanted. It was a pleasure.
pamrip
Aug 10, 2015
My experience was fantastic>>>>>>John Pelec was a wonderful sales person >> friendly, knowledgeable, and very accomodating! Please read my first review since i left out JOHN PELEC'S name. he was the one who worked the hardest!!!!!
Nikki2118
Aug 9, 2015
My experience at Nissan was great i could not of asked for a better sales person who helped me find a good reliable car couldn't be happier!
Marianne Price
Aug 8, 2015
I though the salesman was very efficient. I would of like another color but it seems they where out of it.I though i got a good deal .
Amberalv
Aug 8, 2015
Awesome service! Very friendly and warm environment!! I walked in, saw what I liked and walked out a few hours later extremely satisfied!!! Thanks so much NISSAN!!!
Janet57
Aug 8, 2015
Salesman professional and courteous. Everything promised was delivered. I would definitely recommend the salesman and dealership. Got out of lease early with minimum down payment and payment was less then previously paying.
sarge1
Aug 8, 2015
My lease with Honda was up When I went into Honda, no one was attempting to help me. I could not move the seats in the cars as the had the power cut due to the alarms going off. I came into your dealership and was very happy with Mohammed. He was very good
wheels, tina2015
Aug 6, 2015
I would highly recommend Smithtown Nissan. They were very quick, efficient, and helpful. They got the color I wanted and the Nissan Sentra was the right car for me.
dan305
Aug 5, 2015
The papers were signed in just a few minutes, everything was ready to go, I received the keys and drove away with a new car. Thank you
sj4donovan
Aug 3, 2015
This is our 5th Nissan purchase with the same dealership in Smithtown, NY. Each experience has been professional, courteous, efficient, and a smooth transition into a new car.The dealership manager, Joe Urso, is great to work with and has set us up with professional salesmen and finance staff each time. This time I worked with Greg Ammann, a very efficient and knowledgable salesman.Thank you.
SLipani33
Aug 3, 2015
I couldn't have asked for a better experience! Both Joe Urso and Tom Sweeney were so helpful in every way imaginable I can't say enough good things about this dealership! I'm so HAPPY with my New Rogue! It's the truck of my dreams! Thank you Thank you Thank you!
Elnel
Aug 2, 2015
This dealership by far has the best sales department I have ever had the pleasure of dealing with..They are by far the most knowledgeable , fair, and pleasant group of people . Nos hassles, no pressure, just an overall great experience.
Phil H
Jul 31, 2015
Sabastian Savona was very easy to deal with. He made me feel very comfortable and I felt no pressure to make a decision. Staight forward and honest, no snowjob as with other salesmen. I will pass the word and will be returning with a friend soon. Thanks for a great deal. Phil Hoehn
Mikes
Jul 30, 2015
Just leased my first car from Smithtown Nissan. Sales Consultant Bob Mitchell was a pleasure to work with. He was very helpful, honest, and not pushy. The dealership is very competitive and I feel I got a great car at a great price. Every aspect of this sale was quick and easy. Special thanks to Bob for the ride home.
Nissanowner
Jul 30, 2015
Met with Sales Consultant "Eddie Figueroa" and "Will Alicea" in Finance. I am now driving my 4th Nissan, Very happy with my choice and the quality of customer service .
Rob S
Jul 30, 2015
Danny Gomez was honest and upfront. He made the whole process very easy. Wish all car salesman were like Danny. Five stars my friend. Thanks.
jasonb
Jul 30, 2015
My experience at Smithtown Nissan was amazing. The sales manager, Joe Urso, and Certified Sales Consultant, Greg Ammann were helpful, informative, knowledgeable and gave me a great deal on a new car. I would suggest for anyone looking for a great car and a good deal to visit Smithtown Nissan! Thanks again guys!!
cellkid22
Jul 29, 2015
This will be my 4th Nissan purchased from Smithtown Nissan in the past five years and I will never go anywhere else and anybody I know who is in the market for a Nissan I send them there as well!
Diversified
Jul 28, 2015
Couldn't have been happier. Treated honestly/fairly throughout the process. Sales staff was extremely polite and KNOWLEDGEABLE. I'd recommend everyone looking for a Nissan give Smithown a visit BEFORE you buy anywhere else.
john601
Jul 28, 2015
Excellent service from the minute I was greeted at the door till I left. Bob Mitchell was very helpful in what I wanted. Would recommend this dealership to my friends and family
Kristen11
Jul 28, 2015
I've Been Buying My Cars From Smithtown Nissan For 9 Years . I've Been So Happy With Sales, Service Department & Financing. I Love Smithtown Nissan ! :)
Lindsey11391
Jul 28, 2015
I went to Nissan to get my first real car. I had a great experience with eddie, who explained the leasing agreements and details of the car very well. He was very friendly and was able to work with me to get a price that I was comfortable with and could afford. Also, mark in finance helped me with all the paperwork. Overall it was a great first time buying experience.
jeannahughes
Jul 27, 2015
Couldn't have asked for a friendlier, more helpful sales team. They were informative, honest, and helpful in assisting me in my purchase. Thank you Smithtown Nissan, and Eddie! Very happy with my new Altima.
Anthony Spinelli
Jul 27, 2015
Michael was friendly, aggressive in his approach.Pricing was a factor and he can in with a great number for my lease.He explained the auto features and differences between models well.A
Sju517
Jul 27, 2015
The service we received was great. We had a favorable experience and would be happy to recommend this dealership to other people who are looking for a new car
realmjl92
Jul 26, 2015
Those three words are all that's needed to explain my experience at Smithtown Nissan. No pressure tactics, straight up just offering what's best for the buyer. Mohammed was very friendly, nice, proffesional about his work. Same goes with Joe, really appreciate both of their efforts. These guys will take care of you like family. If you're looking to lease/purchase a car, Smithtown Nissan is the way to go. Highly recommended.
Darico1
Jul 25, 2015
Love this place! Everyone is always so great, I've been a loyal customer for 6 years and they definitely treat me as such. Dustin C is my go-to rep; he always gets me just what I want at a great price. Joe U always sweetens the deal! Definitely recommended if you're in the market. Can't go wrong here!
howard
Jul 24, 2015
Called a few times and was treated politely. They explained that my broker is resposible for explaining the contract's details and terms of leasing
Jessykahh
Jul 24, 2015
I came in to trade in my 2007 murano and leased a 2015 murano. Everyone was helpful and friendly. I am so happy with my new murano and I would highly recommend coming to this Nissan dealership, Tyler was awesome to work with!
travel1
Jul 23, 2015
My salesman Tom Oliva was very helpful and worked hard to satisfy us in every way. He explained everything in detail, gave us all of our options.
Big Dog Ken
Jul 23, 2015
Made an appointment online and was met by a sales associate who was there for me. Not distracted by walk-ins, no waiting time. The sales associate was Danny Gomez and I'm glad it was! Danny knew all there was to know and made the whole process the easiest I have ever gone through-and I have been going to this same dealership since 1997. Danny quickly recognized that I had done my homework and he cut right to it - NO BS! He made a deal that I was extremely happy with. I got more than I wanted for less than I expected to pay! Awesome professional!!
Baxter123
Jul 20, 2015
They made the whole process fast and easy. Sabastian was a big help with finding the right car that was affordable for me as well
stephen808
Jul 20, 2015
I never thought buying a car w/b so easy. I dealt with a new salesman Matthew Nyc who seemed like a seasoned pro.They made me feel very comfortable & adressed all my concerns. Matt knew I am on a tight budget & had to keep me in a vehicle I could afford. When it came down to the bottom line he called his manager Joe Urso. Talk about a pro Joe got right to the point & no fooling around.He approved my bottom line & we made the deal.When signing out Allison was wonderfull as well.I was really surprised how we made such a good deal & how quickly they prepped the car & I was on my way. Props to all of them.
Patrick B
Jul 17, 2015
My first experience at a car dealership that was Truly Stress Free. Danny was excellent, he met me at the door with a hand shake and walked me through the process and decision making without any pressure. He answered all my questions and was extremely knowledgeable. It was a pleasure to deal with a professional sales person. He got me into the car I wanted at a fair price and made it a pleasurable experience. I would recommend Smithtown Nissan to a friend.Thanks Dan. For a job well done.-Patrick
Ennaoj71
Jul 14, 2015
We returned our current lease and drove out with our new car in record time. Michael Reda and Joe Urso were very professional. I would recommend this dealership to everybody.
Susan V
Jul 13, 2015
John made the lease process easy. His team gave me a good price without all the haggling I've come to expect from car dealers.
lindavm
Jul 12, 2015
Danny was very professional. He met us at the door and asked how he could help us. We explained that we had a leased murano that had to be turned in at the end of August. He explored our options with us giving us detailed explanations of everything. He showed us the new model murano and answered all our questions. After leasing the new murano he went over all of the features with us including setting up of the Bluetooth. We were very happy. This is the third lease that we have had from this dealership. We will return and we will recommend that our friends and family do the same.
Ljoy
Jul 9, 2015
Our second Nissan - our first experience at Smithtown Nissen. Courteous, informative and pleasant personnel We would deal with with this dealership again and would recommend them
ALBNY
Jul 9, 2015
I have been coming here for many years and have leased many cars over the years. Every time my experience has been easy. Recently without question my latest lease transaction was by far the easiest. I worked with Tyler Hirt who was extremely friendly, knowledgeable and professional. Also, the Sales Manager Joe Urso was very helpful, always friendly and takes great pride his dealership and his staff. I'm looking forward to leasing another car in August.
Geonick
Jul 8, 2015
I just leased 2015 pathfinder bob was amazing .. Joe saved me tons on insurance and ally got me financed with horrible credit !!!!!! Best dealership so friendly and honest and got a sick deal on a fully loaded pathfinder Could not be happier !!!!!!I have had nissans all my life and will never regret it for a second !!!!!
Wzhou
Jul 7, 2015
Sales guy Michael was very nice , straight forward, the price was I be able to fore it, the car is nice for the price, financial guy Brain got deal for my loan which save me some money , also he let us have his car while we have to wait. I love this time buy my Nissan Altima. I had very bad experience with Nissan dealer rout 112 3 years ago when I brought my Nissan versa I almost want to leave Nissan .
tnico23
Jul 6, 2015
I have been coming here for over 15 years with multiple purchases and leases done during that time, without question I can honestly say my latest lease transaction was by far the easiest. I worked with Greg Ammann who was extremely friendly, knowledgeable and professional. I certainly do my homework when it comes to pricing by comparing with at least 2 other dealers and Smithtown Nissans pricing blew the competitors out of the water for the same make and model. absolutely no pressure to buy anything extra from Greg or from finance. With in a 1 hour period, I had agreed to the price, sat down with finance to sign and was out the door. My easiest transaction to date. I would recommend Smithtown Nissan to anyone looking for the best price and service!
Jws86t
Jul 4, 2015
Mohammad Sultan was very friendly and extremely informative about my options and what would best suit what I was looking for. I never felt pressured to make a purchase or forced into something I really didnt need. The overall experience at this dealer was great and I will deffinately recommend them to anybody looking for a new car!.
ErickaS
Jul 4, 2015
This was my first time buying a car, I had a great first experience. I Was helped by Greg Ammann who was extremely helpful and very knowledgeable of the car I was interested in which I ended up purchasing! I was very nervous with this Being the first car I purchased on my own but Greg made this an enjoyable experience and was able to answer every question and concern I had. The service was great!! I will definitely be reccommending friends and family!!
Jennifer798
Jun 29, 2015
For the second time this year I have nothing but wonderful things to say about this dealership! I just bought a second car for my family and could not be more happy! I bought a 2012 Altima and I love this car! Everyone from the sales person Tom Sweeney to the sales manager Joe Urso even the Finance guy Mark was wonderful! Friendly no nonsense , got me a great deal! Very knowledgeable, Honest just overall great! I wouldn't shop anywhere else they make it so easy! Thanks again guys! You guys are awesome!!!!
Pathfinderplat
Jun 29, 2015
My wife and I came into the dealership just to ask a few questions. Sebastian Savona greeting us and right of the bat, his personality made us feel very comfortable. Sebastian WAS EXCELLENT and PATIENT, worked with us to ensure we found what we wanted. Joe Urso (Sales Manager) was very friendly and professional. I found the dealership to be very customer oriented and they go out of their way to make the buying experience wonderful. Will Alicia in finance made the last part of the process painless. If you are looking for vehicle, Smithtown Nissan is the place to go hands down. This was the best car buying experience we have ever had,,,Thank you guys!
Anton
Jun 28, 2015
We went to Nissan in a quest to find a replacement car for our previous car which did not fare well in an accident. We never expected to be out the door three hours later with a brand new Rogue - with everything that we wanted in it. After Nissan, we looked no further. We are so happy with the deal that was offered to us. Our sales associate, Bob Mitchell was fantastic. His patience with us was unbelievable since we were set that we were going to other dealerships. He was friendly, courteous and obviously knew everything that there was to know about our Rogue. We couldn't be happier and would recommend Nissan and it's excellent consideration for their clients. They made the difference for us.
Happy Customer
Jun 26, 2015
I am very pleased with my NEW 2015 Rogue purchase, and my customer service Representative, Tom Sweeney did an excellent job! Thanks Tom for all your help :)I .
jeffv
Jun 24, 2015
Salesman, Mike Reda was extremely helpful, knowledgeable and honest when discussing a new 2014 Maxima to replace my 2012. Was able to put together a better program than the previous Nissan dealer I dealt with. Will be back at the conclusion of this lease to work out another program.
Carla396
Jun 22, 2015
I was planning on visiting two dealerships that morning. My first stop was Smithtown Nissan. I had been to other dealerships before where while looking for a while I was totally unnoticed or someone approached me long after looking at cars. This was not the case at Smithtown Nissan. Mike Reda kindly approached me and tried to help me to look for a car that met my needs. I was trying to buy a white car but I was not sure which model, new or used, I had no idea. Mike asked a lot of questions and showed me a good number of possibilities, He seemed to have good knowledge about the car business, Nissan products and could well come up with numbers when I questioned about possible monthly payments. He was very patient, helpful and made me feel comfortable enough to seriously consider buying a Nissan for the very first time. I ended leasing a brand new Altima which I love and at the monthly payment I can afford. Thank you, Mike and Team.
Good123
Jun 22, 2015
Mike, our sales rep did a great job! Thanks to his hard work, I was able to get the car I wanted at a lease rate I'm happy with.
Dkdowner
Jun 18, 2015
This was the first time I had ever bought a car. I knew very little but Jim answered ever my question I had with a smile, even the dumb ones! Everyone here was nothing but polite and friendly. I was very nervous about buying a car but Jim made me feel very comfortable and worked with my needs. I'd highly recommend this place!
Connie113
Jun 15, 2015
I Had a great car buying experience, would definitly recomend Smithtown Nissan! The staff is great and really take the time to make buying a car super easy!
Mike123
Jun 15, 2015
Had a great experience with leasing a Nissan Altima 2015. Had exceptionally knowledgeable and friendly sales person. I would recommend purchasing a lease from this company to my friends.
dakota2004
Jun 14, 2015
I usually never look forward to having to lease a new vehicle because of all the nonsense you normally go through when dealing with car salesman; however I just had the most pleasant experience when leasing my Nissan Murano. Everyone from start to finish were extremely helpful and professional, and not to mention I got a great deal!! I would highly recommend Smithtown Nissan to anyone!
J Hart-Woods
Jun 13, 2015
I had a great experience and would highly recommend this dealership to friends and family.. The staff were very helpful in this transaction going so smoothly.
PaulM
Jun 12, 2015
It was a very good experience. Sales person Cisco was super and knew everything about the cars. Had some good laughs. I felt he was trying to give me the best deal.
sam, ciervo
Jun 11, 2015
My salesman Mike Reda was great and honest. Overall everything was quick, easy and no problem getting into a new car. I will push for anyone I know getting a new car to come to Smithtown Nissan
maggiemaye
Jun 8, 2015
Being somewhat apprehensive about a new venture into leasing, I found Danny Gomez to be a very helpful sales associate. He went out of his way to get me the best deal possible. As a retiree I felt like a million dollars driving away in my new 2015 Altima.
carolh123
Jun 8, 2015
The staff are very knowledgable of the Nissan cars. They are very professional, courteous, and very responsive. They will take the time is needed so the customer has the information that is needed to make a decision. They don't rush customers into making a decision so could just make a sale. They genuinely care about the customers and is willing to work with them to accommodate them. I had an excellent experience.
Spit26
Jun 7, 2015
My wife and I had a terrific experience at Nissan Smithtown, all off the staff (especially Cisco!) were fantastic, very courteous and helpful. Bee got a great deal and are very satisfied.
Thanks to Nissan
Jun 4, 2015
Salesmen were knowledgeable, easy to reach and always returned calls. Prices were accurate with no additional hidden fees. Leasing the car was quick and easy. I would highly recommend Smithtown Nissan and Kerry Donovan.
wheels, tina2015
Jun 3, 2015
Salesman were very knowledgeable and very helpful. The quick service was outstanding.I would definitely recommend Smithtown Nissan to everyone that we know! And hopefully to buyor lease cars/suv's in the near future.
HappyCampers
Jun 2, 2015
From the moment we were greeted at the door of Smithtown Nissan to starting home with our new Pathfinder a couple hours later, we had the best experience we have ever had at a car dealership. The staff was friendly, efficient, professional and knowledgeable. We are looking forward to a continued relationship with Smithtown Nissan.
gzecca
Jun 1, 2015
Over the past 15 years I have leased 6 cars from 6 different dealerships across 5 car brands. This was my first time dealing with Sebastian, Joe and the team at Smithtown. I must say it was a great experience. It was hassle-free and no pressure. They worked with me to get the best deal as quickly as possible... we did not do the whole back and forth dance on pricing for hours as I have had to do with my Acura and Infiniti. A big reason I was convinced that this was the place to go? We live around an hour away from these guys. I called Sebastian regarding a deal we had discussed over the phone... he called me back to tell me not to come down to the dealership until we spoke, because that car we discussed had been sold. Any other dealer would have had me trek it an hour over and try to hook me on some other deal without telling me. Big thanks to Sebastian and Joe. If you are looking for a Nissan this is the place you need to check out.
mazzogirls
Jun 1, 2015
I had no idea we were coming home with a new car today but the price was right, Tom made the decision very easy! My daughter and I are very happy and look forward to future dealings.
amr116
May 31, 2015
this is my 2nd time leasing a car from Smithtown Nissan and with how wonderful both Tomand Joe were with their advise; I would definately never deal with another Nissan dealership but Smithtown. I have already referred several people there with the great experience that I had.
Evertonian13
May 31, 2015
Andrey was very helpful in guiding us through the process of our first time of leasing a car. Based on our needs, he directed us to the Altima 2.5 SL, and it was a perfect match! I definitely recommend this dealership, and specifically ask for Andrey!
Greggscar
May 31, 2015
Tom did a great job and we would return, love the Pathfinder so far. Would recommend Nissan and Tom and we have already done so. They do not pressure you. They are willing to work with you. As any dealership, recommend you come prepared.
frankg91
May 29, 2015
Saved me money on my monthly payment while upgrading me to a better vehicle. Threw in some extras. Great deal without the pressured sales tactics.
Lyss
May 29, 2015
Tyler and Brian were extremely helpful with helping me find my new car. Tyler was very patient with me as I asked a million questions.
megs96
May 29, 2015
My dealer, Mike Reda, was great. He was patient and worked through different options until we came up with my best option that suited me.
3rd time for me
May 28, 2015
I have been dealing with Smithtown Nissan since 2006. Very happy with the product. The service department has always treated me well. I was undecided about buying or leasing this time. I went to the spacious showroom where I was greeted by Tyler Escue who introduced me to Dustin Callender. He has been there for 9 years. Told him my situation,went with a lease. Sat me in a car that met my criteria and loved it. Dustin was polite,knowledgable and got me out in less than 45 minutes! Would highly recommend him to help in your purchase or lease.
Truck 123
May 25, 2015
Tom, the sales associate and Craig, the owner, are great people, very helpful, patient and compassionate. I love my truck and love the payment! Very good experience.
Loving my new Rogue
May 24, 2015
I just purchased my 2nd Rogue from Nissan of Smithtown . Everyone that I dealt with from Joe the manager to Tyler my salesman and Alli in finance were one nicer than the next. Loving my new Rogue!!!
Mrs.P
May 24, 2015
We got the most amazing deal, right from the start! We worked with Mike (sales), Joe (Mgr), Brian (finance) and Joe (insurance broker) - and they saved us money at every turn.They really listened to us, paid attention to what we wanted and needed out of a car and budget. They didn't waste our time trying to oversell us and recommended the best options for us based on their flexibility as well as our needs and it was a match made in heaven!We were so comfortable with the whole situation and walked out with a car the same day! I'll also mention that we are sticklers, I double check EVERYTHING! I was able to cross reference everything they told us - and they were completely open and legit. Which was such a breath of fresh air! I would highly recommend working with this dealership and getting a Nissan- you won't regret it for a second!
Bamato78
May 23, 2015
Tom Sweeney is great. No BS, right to the point and a great deal. It was a pleasure buying a car from Tom and Smithtown Nissan.
Sam D
May 21, 2015
I wont go to any other dealership. i highly recommend Smithtown Nissan to anyone looking to buy/lease a car. The service, sales, and price were unheard of. Tyler worked diligently with management to get the price i was looking for and they did just that. Smithtown Nissan made sure i was well taken care of as i am sure they do for every single person that walks in that door. Make your car buying experience short and sweet. Stop by Smithtown Nissan.
Horsegurl113092
May 18, 2015
Joe and Bob were so helpful when deciding to lease the new 2015 Altima. Not only were they helpful but also trustworthy! They made us feel like family and genuinely cared about giving us the best deal we could receive. I am a new graduate student and on a stricked budget and they made sure to accommodate my needs. Overall AMAZING experience and I LOVE my new Nissan 2015 Altima :)!
careview
May 17, 2015
I originally went to Smithtown Nissan to look into leasing a car for my daughter who is heading off to graduate school in August. Both Joe Urso the sales manager and Bob Mitchell in sales took the time to listen to her needs and worked out a great deal with an 2015 Altima. She can easily pay the monthly payment and insurance on her own. The car is beautiful but also very safe ( a 5 star + rating) and great on gas. As a parent safety was paramount. I was so impressed with the car and service we were getting, I inquired about trading in my 09 Nissan Rogue which I purchased from this dealer for the 2015 Altima. Once again, they negotiated an excellent deal I could not refuse. Both my daughter and I drove away in our 2015 Altimas VERY satisfied customers!!! I highly recommend them!
autt111
May 15, 2015
Listened to what we wanted and did not stop until we were completely satisfied with the price. This is the second time I have gone to Smithtown Nissan. Very happy with the service received while leasing my new Altima.
Doreen
May 15, 2015
I highly recommend this Dealership; Joe Urso and Michael Fariello in particular! They took the anxiety out of buying a car, and were diligent in getting me the car I wanted, highly professional and courteous.
awing3412
May 12, 2015
We were able to get exactly what we were looking for! Tom listened to what we needed and kept it in our budget! Will recommend to many more people.
Diesel supervisor
May 10, 2015
Gregg Amman was the salesman who was recommended to us by a very close friend. Gregg is a true professional ,courteous, and respectful. Wonderful experience!!!
Joshuajeantyatgmail.com
May 9, 2015
Dustan has sold me 2 cars now and I will only buy from him.. He is a straight shooter who I feel I can trust and is someone who I feel is looking out for me and my family... A+++ for a rating
nickecons
May 8, 2015
Excellent. Danny Gomez was a true professional with knowledge and expertise in every aspect of the transactio . Would definitely reccomend him and look forward to going back.
Anu
May 7, 2015
We visited Smithtown Nissan to trade in a car and buy a new one. We were greatly assisted by Mr. Urso who helped us taking the right decision of buying our new car. He spent a great deal of time with us to help go through all the options in terms of money and our needs and helped us to choose the car which is just right for us!!! I would say they have the best staff and want to thank Mr. Urso for being so helpful, understanding and nice to us. I would highly recommend Joe for his knowledge...he is a true professional. The entire experience been hassle free and smooth. keep up the good work guys!!!
Keri45
May 3, 2015
I visited the Smithtown dealership earlier in the year. I was more than satisfied with the service that I received from Tom Sweeney. I knew I would return this dealership when I was ready to make a transaction.
Dana1
May 1, 2015
It was very pleased with my experience. Everyone was nice and very informative. I am happy with my purchase and will be happily driving my new car from my friends T Smithtown Nissan
rays new car
Apr 27, 2015
I found jim went above and beyond too get me the vehicle I needed.I explained I needed a truck that can tow a trailor and have enough room inside to get my daughter to College.The pathfinder met all my needs.
airhead1
Apr 24, 2015
I first took the Nissan survey which was e mailed to me and it is totally ridiculous. And totally unfair to the sales staff1. It is a generalization.2. It actually melds together every aspect of the facility, stock/inventory service department finance etc.3. I called them it is an independent company.4. HOW CAN YOU AVERAGE ALL OF THE DEALERSHIP CATAGORIES AND HAVE THE SALES STAFF SUFFER ETC.?if YOU HAVE A PROBLEM WITH THE facility AND SAY GIVE IT A 5-6 AND LOVE THE SALES PERSON AND GIVE HIM A 10 HIS SCORE THE AVERAGE IS A 7.5? HOW UNFAIR IS THAT!!!!5. I am very angry and adamant about the unfairness of this , reason for the caps.Regarding my salesman David Ortiz and his Manager Justin Minarcik,I could have not been more pleased and satisfied with the red carpet, treatment and respect they showed my wife and myself.No haggling gave them a figure on what I could afford and no problem.We had our new rogue in two weeks.No finance problem the pick up and instruction was very Knowledgeable and no complications with the operation thanks to David.I have already recommended This dealership and my salesman to three of my friends.Please Take Note Mr. Fina.!You have a great team there.Thank You againJohn Mastandrea New Rogue.
Dotsmurphy
Apr 23, 2015
The people that work at this dealership go above and beyond to make sure that you are comfortable with your purchase. They are more then happy to answer your questions and explain in detail the functions of your new car. We were there for a few hours and yet I felt it was time well spent learning and feeling very comfortable about leasing this new Nissan Rogue. Bob Mitchell went above and beyond in explaining the many functions of the new Rogue and I would highly recommend him. I would especially like to thank Craig Fina for all his input in regard to this purchase.
Lisa
Apr 23, 2015
Everybody was very helpful. I love my new car. I'm so happy with the deal I got. The service at Nissan was the best!
Uncled17
Apr 19, 2015
I picked up my new 2015 Nissan Murano today and couldn't be happier. Joe Urso is a true professional and always provides outstanding service. Gregg Ammmann, our saleman was fantastic! He is friendly, knowledgeable and does not pressure the client! He found what I was looking for!!!I would highly recommend Greg and Joe if you are looking for a Nissan vehicle!!
Rttighe
Apr 18, 2015
Danny are salesmen was fantastic. Truly no hassle experience. We will be back when we are ready for our next car. The entire process was a great experience
Zanne25
Apr 14, 2015
I went to Smithtown Nissan to turn in 2 Altima's at lease end. My salesman was Mike Reda. He was very pleasant and easy to talk to. After explaining what I needed in my next 2 vehicles we were able to make a deal on a new Altima and a new Frontier. The entire process was simple from beginning to end. Joe Urso joined us to give his input which helped me even more in making my decision. I'm very happy with both vehicles and wouldn't hesitate recommending Smithtown Nissan to anyone looking for a new car or truck.
bridget
Apr 14, 2015
salesman mike was very helpful and patient...answered ALL questions and did not try to talk me into anything i didn't want....def not your typical car salesman...salesmen should spend a day with mike for training
michelle1992
Apr 14, 2015
my experience with smithtown nissan was great. i had no problems at all during my visit. all the workers were extremely nice and helped me get the best car to suit me
Yaya512
Apr 11, 2015
ALWAYS RECOMMEND SMITHTOWN NISSAN TO EVERYONE! I have had 3 nissans and so does my whole family. Their vehicles and Service are outstanding!!! The team is great as always!!!!!!!
Debberto65
Apr 11, 2015
Smithtown Nissan has always treated me and my family with the best care you could expect from a local car dealership. They are always friendly and listen to exactly what we're looking for when helping us find the right automobile for us. I'd like to say thank you to the people at Smithtown Nissan who made our car buying experience a fantastic one!
Ed
Apr 11, 2015
I've been dealing with Nissan since 2001 it has always been a very pleasant experience.. I would recommend Nissan to all my friends and relatives
Ezezulinski88
Apr 11, 2015
A wonderful job getting me in to the vehicle of my choice under my credit circumstances. This is the second vehicle I purchased from this dealer, I recommend smithtown Nissan to anyone I know looking for a Nissan. They go above and beyond to make the customer happy. Thank you again for another wonderful stress free experience!
aczup
Apr 10, 2015
ANDREY was my sales guy it was easy process for me and quick i love it good , good price , very kind and i love my new altima
kid23
Apr 9, 2015
I usually hate having to shop for a car, but my experience with Bob and everyone at Smithtown Nissan was great. I would have no problem recommending them to my friend's and family.
Jpummell
Apr 6, 2015
Michael Fariello (Salesman) and the rest of the Smithtown Nissan Crew including Will Alicea (Finance) made this the smoothest and hassle free car buying experience I have ever had. There was no high pressure sales and the numbers were the numbers we were quoted with no hidden cost which you get from most other dealer. Received an outstanding rate on my 2012 Nissan Frontier. Speedy Service went in on a Friday night drove off the lot the next day by 2:00PM. Highly recommend this dealership.
babs
Apr 3, 2015
Our experience with Smithtown Nissan was excellent. I have leased three times from dealership and each time was quick with good deals. They highly strive to make you happy.
fgarcia647
Apr 3, 2015
I was amazed at how Boris Gomberg had everything done within a day as he had promised. He was straight forward in his delivery of the vehicle that I asked for.
emg20
Apr 2, 2015
Tyler was friendly, courteous and efficient. He listened to all of my concerns and what I would like to have in the car. He was able to offer me exactly what I wanted.
Jimmy K68
Apr 2, 2015
Jim Fern was very accommodating and knowledgeable about all of the Nissan vehicles we test drove and were interested in. He took the time to understand our families needs and was able to point us in the right direction. We were very happy with our experience at Smithtown Nissan and felt very comfortable shopping there.
wendy53
Apr 2, 2015
great customer service. transaction went very smoothly. would recommend this dealership to others who are looking to purchase a nissan. the finance dept did a great job also. dustin thankyou
Tracy M
Apr 1, 2015
Excellent experience! I was unsure as to whether I would re lease a Toyota or try Nissan. I'm so happy I went to see Tom Sweeney at Smithtown Nissan. He was great and I love my new Sentra.
wedgewood21
Mar 31, 2015
In November 2014 returned TWO leased maximas. I purchased two new leased Altimas from salesman Tom Swenney. I was pressured to make a deal that evening and assured that Smithtown Nissan would take care of my end of lease liability and there would be no out of pocket additional money. The following month I received bills from Nissan on liability damages to my turned in Maximas. When I called Tom, he again assured me not to worry and he would take care of the matter. In farness, he did get the amount reduced for me. However when asked to see proof of liability damages(pictures), I was told that was not possible. I was told to talk to Ed O'Donohue to to proceed any further with this matter. After months of trying to get return phone calls to dicuss this mater. I've given up.
Dance1230
Mar 31, 2015
My husband and I are returning customers of Joe Urso. This time coming in we dealt with Mohammad Sultan who is a very personable salesman and very good at what he does! He gave my husband and I excellent deals on a 2015 Altima and 2015 Pathfinder! He told us exactly what the bottom number would be without any run around! He was very nice to deal! Truly a wonderful person!
CFRISCIA
Mar 30, 2015
Return to Smithtown Nissan after last car purchase in 2012. Joe Urso gave us personal greeting and treading us like family. Within moments gave us Sebastian(our saleman) putting us into the auto we requested quickly. Both times of buying autos from here have had top service and care. Also, Mark from fiance gave us the best rate service finance. Very happy with my new 2015. Thank you, Tom Friscia
Chanel_rene
Mar 30, 2015
Fast easy transaction. Went into discuss options and left with new car. Danny Gomez was very helpful. I would suggest this dealership thank you guys
dgerogianis
Mar 29, 2015
Great experience---truly happy with my purchase! Wanted to turn in my 2012 Rogue for a new 2015 lease. Danny was wonderful and made the transaction smooth and easy. He listened to what I wanted in a new lease, and exceeded my expectations. I would definitely recommend Danny and Smithtown Nissan---thank you!
Lselinsky
Mar 27, 2015
I saw a 2014 Pathfinder on Smithtown's website, I was interested in it and called to set up a test drive. I spoke with Sebastian for a few minutes and then I met with him about an hour later, He thoroughly explained the vehicles specifications and equipment and how to operate the countless features. I took the car for a test drive and it was exactly what I was looking for. I came back a few days later after driving a few more vehicles to negotiate a deal and it wasn't the experience that I've had from past experiences at other dealerships. I was comfortable, no pressure. I made an offer, Sebastian presented it and came back a few minutes with a counter, shortly after i met Joe Urso who was able to wrap the deal up. I signed on the dotted line and the car was mine. When I was done with all the paper work Sebastian went over its features again and answered all my questions. We inspected the vehicle; it was perfect, better than mint. I drove away completely satisfied...it was a great experience all around.
Tommy
Mar 25, 2015
Went to Smithtown Nissan to turn in a lease and re-lease a new car. Vinny, my salesman was very friendly and knowledgable. The sales manager Joe Urso was a true gentleman, polite, frank and most importantly honest and truthful. They bent over backwards to help me with the excess miles and wear and tear on my previous lease. Hey listen, buying a car is almost as fun as chewing on tinfoil. You have to go into it with the hope that the people you deal with are honest and trustworthy and that you get a FAIR deal. These two gentlemen are just that. You also cant expect to get a car for nothing or next to nothing. You don't want to get ripped off, I understand that but you also have to realize these people at the dealership are also trying to make a living just like the rest of us. Everybody needs to make a living and a fair deal does just that. This is my second car from this dealership and I will most definitely return.
Rosette
Mar 24, 2015
My experience with the Smithtown Nissan sales dept has been excellent. They've made the process easy and have me everything I wanted...all while lowering my lease payments and insurance!! Very pleased with my new lease!!
Allie
Mar 23, 2015
Quoted a monthly figure by sales, when paperwork was brought to manager we were told the actual lease quote would be $26 more per month Sales person stated he was wrong to give us this quote but he was"busy and running around" was able to secure a slight negotiation with "manager" but not at initial quote. Hope to have a good experience with the vehicle but left disappointed with the sales process. Sales person stated he was working there for 12 years so we feel he should have known what the monthly fee was and his quote should have been honored by management.
Doc
Mar 23, 2015
I entered knowing I was asking the sales team to move mountains. Was upside down on my car and wanted a new car and a lower paymemt. I still can not believe I walked in at 850 AM and walked out at noon with a new Altima. Never felt pressure, never made to feel bad because of past mistakes, never bullied. Bob and Will are great!!!! I will most certainly return for my next purchase!!!!
Andrea
Mar 22, 2015
Smithtown Nissan is always fair and straightforward. My family and I have been coming here for years and we have never had anything but a pleasant experience. Dustin is a great salesman with a kind personality. He genuinely cared about what I needed and helped me get a nice deal on a Juke. In the past we have also leased from Jim who is equally excellent.
karenarfin
Mar 22, 2015
Very positive experience! Danny Gomez was most helpful in meeting our needs and was concerned about working with us for the best deal possible. We were able to lease our new Altima with the features we needed and drive it out of the showroom after just three hours! Thank you Danny!
Luis Quintana
Mar 22, 2015
This is my 3rd Nissan from this dealership, they made it very easy to lease another vehicle without giving it a second thought! Joe Urso gave me the deal i wanted and more. Joe Urso assigned Cisco to assist us in the selection of our new vehicle. Cisco was very knowledgeable and answered all our questions. He also made sure to explain and show us how to use all the features of the vehicle. Also Brian Vasak in the finance department was a pleasure to work with. I would like to mention the service department always does a great job. Awesome team work Smithtown Nissan! Keep up the good work. Luis
Nicholas
Mar 20, 2015
Dustin was very helpful in my decision to buy a new Altima. He clearly explained my option in leasing a new car buying one or even the buy out of my last lease. He knew about the specifications of the car and was able to explain clearly on how to operate set up and use all the new features. My over all experience at the smithtown Nissan dealership was very good.
wagnr87
Mar 20, 2015
I am very pleased with the deal I got. They definitely care about their customers' needs, as a good deal was not hard to get. As a result, I was able to get more options, at a lower price. I am very satisfied with my new Altima.
donna
Mar 19, 2015
Joe urso gave me the deal I wanted and Danny Gomez was a doll, He understood exactly what I wanted and worked to get me the best deal which was ok'd by the sales mgr. He then went over everything with me on the car. I had a very pleasant experience and I lover the service department. I live in Bayshore and travel to Smithtown as that is where I get the best service andthe people are so much more friendly.
tito
Mar 18, 2015
Moe was excellent in sales. Very knowledgeable about products. very enthusiastic. would recommend dealership, this was my 4th nissan. 3rd from smithtown, will go back for another when lease up
jgrima3801
Mar 18, 2015
I took delivery of a brand new Altima SV on 3-13-15. On 3-15-15 after clocking a total of 80 miles I started experiencing transmission problems with the vehicle and a check engine light. I returned the car to the dealer for service the next day and was told that the car needs a new transmission. The dealership refused to take the car back and give me a different one, stating they would fix the car. I feel that I should not be stuck with this LEMON of a car. GIVE ME A NEW VEHICLE OR CANCEL MY LEASE AND GIVE ME MY MONEY BACK. I made a formal complaint with Nissan Consumer Affairs and now im waiting for a response from them and to work on a resoultion with the dealership.
Jennamarie325
Mar 16, 2015
I am extremely happy with Smithtown Nissan. This is the second car I have leased with them and they make the car leasing experience a pleasant one. Joe Urso and John Cerruto were both very professional and patient in explaining everything to me as well as Joe Delucia in Insurance and Brian Vasak in Finance. I would highly recommend this dealership to friends and family. Again, thank you Smithtown Nissan for going above and beyond!
nissansv
Mar 12, 2015
Got a great deal on a lease of Nissan Altima SV from this dealership well below market prices, and satisfied with the overall experience. Great job!
Markleaderman
Mar 10, 2015
My wife and I were extremely satisfied with Joe Urso and Sebastian Savona. They both were phenomenal and a pleasure to work with. Looking forward to years of business.
Eberg
Mar 7, 2015
Misleading, overpriced and unaccomadating. They lie to your face take money and do not deliver. Simple transactions take hours. Stereotypical car dealership in a negative way. I bought from Mercedes across the street instead because nissan is horrible.
sseve001
Mar 7, 2015
The overall experience was great. We had a very good time got the cars we wanted and had a great salesman. We would recommend Dustin to friends and family.
unknowz_1
Mar 7, 2015
I was having issue with getting my registration because DMV was backed up. Thus, my temporary was going to expire before my proper registration forms came in. I call the NY DMV and they say call the dealership and get an extension. I call in the morning and talked to Andrey and he said they don't do extensions. So, I went in person to confront him. And then he lies straights to my face and says that they don't do registration extension. Now, how is it I know he lied, well because I told him to call DMV and they will tell him what they told me. So, he goes upstairs and calls and lo behold he comes downstairs with an extension for temporary registration. The worst part is he didn't have the decency to apologize. He knew he lied to me and will probably lie to the next person coming in.
mikeyg
Mar 2, 2015
THIS THE SECOND CAR I HAVE BOUGHT AT SMITHTOWN NISSAN. ONE FOR MY SON AND NOW FOR MYSELF.GREG AMMANN AND JOE URSO WORKED WITH MY SON AND MYSELF UNTIL WE WALKED OUT OF THE SHOWROOM COMPLETLY SATISFIED.
pcareccia
Feb 26, 2015
Traveled from NJ to do work with Joe Urso, he works hard to get you into a car and will do anything for you to make that happen, this is my third car with smithtown nissan and I will be back again once this car is in need of replacement. Very happy with my new Altima!
Lizzie
Feb 25, 2015
Joe Urso helped me find the best price for my sons 2013 Nissan Sentra. The car has low miles and low miles at a fair price. Happy customers!
smithtownsc11
Feb 24, 2015
Expected a 10 minute visit to get information. The great sales team of Dustin Callender and Joe Urso identified my needs and was able to work with me in getting payment terms I desired. I walked away with 2 cars that weekend. A new 2015 V-6 3.5 SL Altima and a new 2015 Rogue SL for my wife
DeeDirocco
Feb 24, 2015
Thank you Danny Gomez! You were fantastic! You got us in and out with great deals! Thank you fit taking your time to explain everything! I love my new 2015 Rogue!
annali2688
Feb 23, 2015
I walked into Smithton Nissan unsure about what car I wanted, and walked out with a car I absolutely loved! They were so helpful and answered all of my questions even before i asked them. Everyone we met was so friendly and i left very happy. Dustin and Joe make a great team! If you want a great car, ask for Dustin and Joe. Thank you Smithtown Nissan, I will definitely be back for more cars in the future.
deniskitsis
Feb 23, 2015
i had a Great Service provided by Presidential auto Leasing. I will recommend it to my friends! Thank you very much for your great service and keep it up with same level.
ladietae89
Feb 23, 2015
I went to Smithtown Nissan anticipating leaving out with a new car for an affordable price and I did. I'm so happy! Thank you!
amylmazz
Feb 22, 2015
My family and I had a great experience at Smithtown Nissan yesterday. We have bought/leased 6 cars from this dealership and have been very happy every time! Vinny Scimeca was such a pleasure to do business with, his friendly and kind demeanor put us all at ease. He spent hours with us, finding the perfect car for me. Vinny didn't rush us at all, he made the experience very enjoyable and stress free. Everyone we spoke to at the dealership was very kind and polite. I would recommend Vinny and the dealership to all of my friends and family! Thanks for such a wonderful experience! :)
arimazin
Feb 22, 2015
Since our arrival Mr. John Cerruto was very helpful and friendly. He made my first purchased a very pleasant experienced. He looked for all the options to meet my need and invest enough time to answer all our questions. I am really happy with my new Nissan Rogue 2015 especially the interior. It liked he knew my taste. I don't hesitate to recommend Nissan Smithtown to my family and friend for theirs future purchased.
danacom9
Feb 21, 2015
I absolutely love my new 2015 Nissan Altima. My salesman, Dustin, got me everything I wanted. He was professional, knowledgeable, and courteous. I definitely recommend Nissan Smithtown, Dustin Callender, and the 2015 Nissan Altima.
luv2trust
Feb 21, 2015
Wasn't rushed kind, polite. I have recommended other people to come and look. This is my 4th maxima, wouldn't change to another rand car.
Sbaumvoll
Feb 21, 2015
I leased 3 cars and Mr. Savona and his Manager Mr. Urso were amazing. I enjoyed doing buisiness with them and felt that they will try to do whatever they can in order to please me.
Angella Redeker
Feb 20, 2015
Joe Urso provided the most professional and efficient Customer Service when I leased my 2015 Nissian Altima! I will say that he stayed in touch with me and returned every phone call if he was not available immediately. Everyone at Smithtown Nissian is extremely friendly and professional! My car was detailed and had a full tank pf gas. The dealer also gives a follow up car to see how you are enjoying it. I love my new car!
dhirsch56
Feb 19, 2015
This was my first time leasing a Nissan car. The sales rep. Sebastian was extremely helpful, knowledgable and honest. My experience was outstanding. My son's car got totaled and I suggested we try the Nissan Altima as it got excellent reviews online. We were at the dealership for about 2 hours and my son drove out of Smithtown Nissan with a brand new Altima. The transition was effortless. We received an outstanding deal! I loved the experience so much that I bought an Altima for myself as well. This is our first Nissan and so far my son and I are loving it! Kudos to Sebastian and Marc in Finance!!!! We're sold on Smithtown Nissan!!!!
Erika
Feb 19, 2015
What a great experience at Smithtown Nissan. After my husband and I felt we were being treated unfairly and being lied to at another Nissan dealership(that we dealt with for 12 years) we called smithtown. We were connected to Sebastian and he gave me so much helpful info over the phone without even knowing me. We made an appt. to sit down with him and he made leasing our 4th Nissan easy and carefree! We are paying less for this 2015 Rogue than we have for any of our other 3 vehicles. We were shown NO loyalty at the previous dealership. The price Sebastian gave us over the phone was the same as the price he gave us when we walked into the showroom and the same in the finance room( where we met with another sweet, helpful employee, Allie.)As a matter of fact some of the final costs were actually less than he quoted!!! While we waited Sebastian was fun to talk too and so helpful. This dealership is a breath of fresh air when you are used to being cheated, lied to, and ripped off!!!!! We will definitely be back! Thanks for a great experience!!!!!!
Jenn
Feb 16, 2015
The Staff at Smithtown Nissan goes above and beyond for their customers. They are friendly, honest and professional. I always have an excellent experience and have recommended them to several others who have been equally as happy.
Lynn
Feb 16, 2015
By far one of the best sales rep I've come across; he made the whole experience enjoyable, quick and to the point! Tom took my wants into consideration re releasing and put me into a 2015 Rogue with ease.......His calm and comforting attitude took the angst away compared to previous dealings with salesmen and other dealerships. He did everything possible to get me into the model that met my needs. Thanks to Tom and the staff at Smithtown dealership, I will only recommend both!
pradocy
Feb 14, 2015
Today we went to Smithtown Nissan to see about leasing a car. thbe salesman who helped us,Mike Fariello,was a joy to deal with. He was very knowledgeable about both the Sentra and the Altima and all their features and deals that were available. we were a little unsure on clors and features but Mike was so patient with us. we finally decided on a beautiful red Altima[ qiitt a nice valentines gift. Michael made every thing so pleasant and easy to understand. what a great asset to the company he is and a great dealership too!
bubalola
Feb 12, 2015
I was recommended this dealership by a friend. The salesman, Michael, was very courteous andprofessional. We finish whole business in a very short time.
TG
Feb 11, 2015
You can tell he LOVES his job!!! Very personable. Gets where you're coming from. Would deal with him in the future. We are a NISSAN family for sure!
Terry K
Feb 9, 2015
This past November I turned in my leased Murano for a new one. This is when I met Tom Sweeney. He was very helpful and courteous, and made me feel very comfortable. So when my daughters old car died, I knew who to call. I called Tom and he made time for us to come down and in less than 4 hours my daughter got to drive away in her first new car. Thank you Tom and Smithtown Nissan!! I hope Tom is still around when I turn in my next lease, he was wonderful!!
NickC
Feb 8, 2015
Excellent experience all around. No pressure or games, just simple honesty. Sales people were very professional and worked with us to get a great deal. Will be back!!
Policani
Feb 8, 2015
Best experience I have ever had !!! Such pleasant people to work with! Hands down the best best best experience ever! Cannot wait to tell all my friends.
Harun
Feb 7, 2015
When a friend told me they "knew a guy" at a dealership that could hook me up, i was skeptical. However, Michael Fariello took excellent care of me. We talked about my needs and my budget and he got me in the perfect car for an amazing price. The whole team went out of their way to make this possible for me despite my less that perfect credit score. Everyone was respectful, friendly and casual, there was no haggling, no pressue, no "hard sell". Its obvious this company is concerned with the long term benefits of having great relationships with their customers. I will absolutely be recommending them to friends and family.
bbohn
Feb 6, 2015
I leased a 2015 Nissan Rogue SV. Danny was understanding and accommodating to my situation. He gave me a great deal! I would highly recommend him!
danmarteen
Feb 6, 2015
Not only did Danny Gomez get me the best price as if he was buying the car, he never pressured me. Everyone there treated me wonderful. Nice atmosphere. The finance manager was very nice and no pressure. Went very thorough and took time explaining everything. The 15 Altima is great! Rides so smooth and quiet! Sending all my friends and family!
Doom78
Feb 6, 2015
I got my car from a leasing dealer in brooklyn who deals with Kerry and told so many good things about their dealer ship.They (Kerry and Garry) did all paperwork with in 1/2 hour while I was in class when I got back to Brooklyn car was waiting for me and all I had to do is to fill out mine part.
Bobby Z
Feb 4, 2015
Very satisfied with my sales Rep Vinny Scimeca, made sure the deal was fair and made it a quick and easy process. Very pleased with overall service from Smithtown Nissan and extremely happy with my new vehicle. Thanks again Vinny!
Paige12341
Feb 4, 2015
Danny really helped me get into the car that I wanted and at a great price, I highly recommend going to see him. Everybody we worked with was great!
Olga
Feb 2, 2015
Andrey have been very helpful and informative . He took his time to explain everything that we needed to know .We have received a great deal on the Altima . We are supper happy with this deal . We will definitely use Smithtown Nissan again and we recommend this dealership to anyone who is looking for a great honest deal .
chrisL
Feb 1, 2015
we have used this dealership for our last 7 cars. they never give us the run around and have always been very helpful. we went in looking to just find out numbers after having stopped at two other dealers and after dealing with Bob and Joe we walked out with a new altima. I would and have recommended Smithtown Nissan to family and friends.
ruzzie
Jan 31, 2015
Bob was very informative and personable.. I felt that he was very in tune to my needs for a new vehicle. I l e ft the showroom with my new car, feeling very satisfied. Thank you .mini
Smith17
Jan 28, 2015
Danny Gomez was instrumental in finding the car I wanted . It took a while but he persisted and kept me constantly informed as to what was happening - even while I was away for the holidays. If he hadn't done this, I wouldn't have stayed to finally purchase my car. He also worked with service,(Cassie Crespo), in getting me an immediate appointment to have an auto dimming mirror installed . Danny's attitude seems to be to treat his customers as he would treat family. Overall, my experience was very positive, and Cassie's handling of the part installation was wonderful - everything moved along like clockwork.
chiefdfc
Jan 27, 2015
Very smooth transaction. New Pathfinder delivered within an hour of putting the deal together. Highly recommended. Thank you very much for your help. We love the Pathfinder!
Kless40
Jan 18, 2015
Very professional staff. It was a pleasure doing business with them. They got me close to the payment i needed. Great job. I will be back when the lease is up
roncornwell
Jan 18, 2015
I used to Lease Chevy Trailblazers,No more! I now only Lease Pathfinders.This is my Third one.Stop in and talk to Mike,You wount be Sorry.
Tami
Jan 14, 2015
My husband and I stopped in to Smithtown Nissan to explore our options for either buying our present leased Rogue or purchasing a new Rogue. Sebastian, our salesman was not pushy, very informative and strived to get the vehicle that we wanted. Sebastian took the time to go over all the "bells & whistles " our new car offered from bumper to bumper. Together with Sales Manager Joe Urso, we drove away extremely happy with a brand new 2015 loaded Rogue. This was our second lease from this dealership and one of the most pleasant transactions we ever had when pursuing a car deal.Would highly recommend Smithtown Nissan!!!
Bianca
Jan 12, 2015
John,I just wanted to write you a quick note to thank your for your honesty and dedication while selling me my new car last week. I've always been wary ofcar salesman, often with good reason, but you've helped to redefine the stereotype.Thank you so much for answering all of my questions honestly, and making that two-hour process not as painful as it otherwise could have been. I'mhappy with the car I purchased, and I'm not freaking out about the purchase price. That's a pretty ideal situation when it comes to buying a new car,and it's all thanks to you.You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to Smithtown Nissan, and telling them to askfor John. Thanks again.
JamesC
Jan 12, 2015
We came here with offers made by other dealers for older models, thinking we could only afford to finance a 3 year old used car. But Danny showed us how we could lease a brand new 2015 Rogue instead without a big down payment. He was reasonable and made the numbers work in our favor. We could not be happier with the deal, which was just a few dollars more per month than had we gone with an older car, which is made up for by the much better gas mileage of the new one. He made us feel comfortable, answering all of our questions, and it was clear he knew his stuff. At no point did we feel pressured or "sold to." We would recommend him to others, and we'll certainly be back for another Nissan when our lease is up.
ilya
Jan 11, 2015
Anderey was a much better experience than mine at other Dealership. He wouldn't stop until he got me exactly what I was looking for and I could not be happier with his overall professionalism.He wouldn't stop until he got me exactly what I was looking for and I could not be happier with his overall professionalism.
cleanerman45
Jan 9, 2015
This is the third Nissan Armada we have leased from Smithtown Nissan. We also purchased a used Frontier from them. Their Service Department is the best. We would not go anywhere else.This dealer is so easy to do business with and no nonsense deals.Mike Fariello went out of his way to get us a good deal and Marco Blasio made the finance work a snap; No long episode to finish the paper work and drive away. The vehicle was prepped and ready to drive away when we got there.Thanks
jesse
Jan 8, 2015
I saved money and drove away with the car in record time. I trust that my service experience will be just as good as the sales experience after speaking with a couple of service reps.
John
Jan 8, 2015
Smithtown Nissan is a great experience. After my first lease with this dealership how could I not come back and do it again. The Altima is a great car and my new 2015 Altima is even better . Joe Urso and Sebastian Savona are a great sales team.. Thanks again see you at the end of this lease. I would recommend to all !!!
ABenDavid
Jan 7, 2015
My wife and I just leased our 4th and 5th consecutive vehicles from Smithtown Nissan. The past 12 months had seriously wounded our credit. Joe Urso and all of the fine people there were able to make great deals for the two of us. I'm certain that any other dealer would have shown us the door. Smithtown Nissan showed incredible loyalty to us as returning customers. I'm looking forward to the end of our new leases so that we can have another wonderful experience at Smithtown.
hlomar
Jan 7, 2015
As I came into Smithtown Nissan i was greeted by the sales rep Sebastian Savona. The reason why I went there not just bieng local but I heard a few things on the radio that if we mention Craig Fina we would be given the best price and best deal. I currently have a lease on my Altima so I decided to go with the SL model due to the leather and the bells and whistles it has. When it came to negotiating, I wanted them to take my old Altima lease and do the "sign and drive". I first started with Sebastian and it was a little bit of give and take but shortly after we met the manager Joe Urso who came over and introduced himself. When he sat down with us he went over the numbers again with us and we came to a agreement shortly after, he really made it easy for us. After we were done with the paper work Sebastian went over the whole car and went over the navigation a few times with me since I didn't quite understand it at first. He mentioned that I can always call or stop by the dealership and he'd be more then happy to go over it again which really makes me feel at ease since there is so much technology in these cars. I can easily say that Craig Fina really has a great sales rep Sebastian Savona and a wonderful Manager Joe Urso. See you guys in 3 years!
liana stunis
Jan 3, 2015
I can't express enough how wonderful my experience was dealing with garri & hes staff ,considering I needed to replace my vehicle sooner than the due date.thanks to garri.
jusmejay
Jan 2, 2015
I can't express enough how wonderful my experience was dealing with your staff especially considering I needed to replace a vehicle after a total loss. This can be a stressful time, however; your salesman Dustin made this process seamless. I will always recommend him and your dealership.
Stugatzz
Jan 2, 2015
I walked in to the dealership looking for a Pathfinder for my wife after just leasing a Lexus for myself and having a great experience at that dealer . I was hoping for a similar positive result and I was not disappointed . I worked with Tom Sweeney and he was excellent . Tom was Honest straightforward and friendly the entire time. I told him where I needed to be and he got me there with an awesome 2015 model that exceeded my expectations. I was familiar with the numbers and I know I got an amazing deal. They took a car in trade as well as rolled me in from a previous Maxima lease with zero hassle or difficulty. Will in Finance was also very nice and I had the chance to speak to a bunch of the staff members and they all walked around with smiles on their faces and were genuinely nice. I left with the car the same day and my wife could not have been more excited. This is my 8th or 9th Nissan lease and this is my dealership from now on. Thank you Tom Sweeney and Smithtown Nissan for making me a customer for life. Visit this place - you will not be disappointed !!!!
Tony123
Jan 2, 2015
Owned in the past this was my first lease visited 3 other dealerships in the area Smithtown Nissan made me feel the most comfortable I truly believe they had my best interests at heart. Thank you all very much
emdbob
Dec 31, 2014
THEY REALLY WENT OUT OF THEIR WAY TO HELP ME GET THE LEASE. I HAVE LEASED 20 CARS WITH NISSAN SINCE 1990 AND WANTED TO CONTINUE THE RELATIONSHIP AT SMITHTOWN NISSAN
cgordon
Dec 30, 2014
Joe Urso and Sebastian Savona made my experience of leasing the car stress free. I would recommend this dealership to anyone. Especially those two guys!I love my new car!
mstern
Dec 30, 2014
We just made one phone call and the rest unfolded by it self.Great and speedy service and looking forward to enjoy our new investment.
pajimenez
Dec 30, 2014
I was provided with the utmost professionalism and efficiency. This has been, by far, the best car buying experience I have ever had; all thanks to a great team. Sebastian and Joe were simply wonderful. I am recommending you guys to everyone I know!Thank you all for making this happen. My family and I are extremely happy.
Nicolle
Dec 29, 2014
I came here as a referral from a fellow officer. He told me to go see John as he is a former officer himself and knows how to treat men and woman who serve. And that he did! I was out within an hour with a fantastic deal and a new car. Thank you for a great experience! I will be sending people your way. Bless.
hlomar
Dec 25, 2014
I was in this dealership a few weeks ago and I dealt with another salesperson who I wasn't impressed or happy with, it was rather a quick look. I've leased my last Pathfinder from here and got my service here so I would consider myself loyal to the dealership. I decided to come back in last Saturday to take another look which I met Sebastian Savona who was very knowledgable. We went over some of the things I wanted and he recommended the New Pathfinder which once I test drove I fell I love with. I knew the new Pathfinder was going to be more money and when we went over the numbers we couldn't come to a agreement, I told him I needed some time to think it over due to holidays I didn't have much cash to come up with..... At this point I met the manager Joe Urso which when you meet the managers they are very pushy but Joe was the exact opposite. He very pleasant to work with, he listened to what I had to say and made it happen for me. I want to thank Sebastian and Joe for doing this. It is such a blessing to have my new Pathfinder for the Holidays. I also met with Will Alicia who did the paper work with me and he was very patient with me as I like to have explained to me exactly the documents that I was signing. Over all Joe and Sebastian made a great effort to help me out, I'm very thankful of meeting them. At this point forward they have my business for life.
dannytac
Dec 22, 2014
Went to this dealership as it is located close to my house. I am ready to lease a car but they told me they cant give me prices until they run my credit and take an app. I will not be back and have told several prospective buyers about their sales practices and they wont be either. Crazy....Stop the games and sell me a car already!!
cjmiller
Dec 21, 2014
Greg was by far the best car salesman I have ever worked with. He wouldn't stop until he got me exactly what I was looking for and I could not be happier with his overall professionalism. He walked the lot on a snowy wintery day with me and even took the time to show me how the new features in the 2015 Altima worked. Then he made the paperwork fast and simple so I could leave and start enjoying my new car
michsmurf24
Dec 21, 2014
This was a much better experience than mine at Toyota. Toyota seemed to play many games and they pulled my credit numerous times which Nissan did not do.
Jennifer
Dec 19, 2014
I could not be happier with my experience at Smithtown nissan this month. From the minute I walked in, every person I encountered was very friendly and helpful. The customer service is amazing! My salesman Sebastian was excellent! He wasn't arrogant or pushy like most are in other places. He was very friendly, knowledgeable, and helpful in the process. I met with a gentleman named Mark who I also was very impressed with. He was also very friendly and helpful. He took the time to explain each part of the paperwork without being annoyed at all! Overall it was an easy pleasant experience buying my car that I love! Every person I met in the process was wonderful and I definitely will be recommending people to this dealership!
pdibart
Dec 15, 2014
I'm 50+, so I had a quite few cars in my life. The last few of my vehicles were bought after extensive research online, I decided to go with Smithtown Nissan due to there reputation they have among Nissan dealerships in the area. I'm glad I chose Smithtown Nissan. My salesperson Sebastian Savona was very helpful in getting me the exact Rogue I was looking for. At the time of purchase I wanted gun metal or white, Sebastian showed me both and I decided on the gun metal. Once it came to getting a fair price, I told Sebastian that I wanted a fair price upfront and no games. At this point I met the sales manager Joe Urso who made it very easy and painless for me, he went over the price, gave me a few options and now I'm home with my brand new Rogue! All in all, I highly recommend these two gentlemen for anybody looking for a new Nissan.
luba1214
Dec 14, 2014
I like my dealer. You say what you need he will get you. Arsen Davidov is very patient and experienced. Price range is good for new car.
Larry.monat
Dec 13, 2014
The above mentioned staff truly amazed me. Joe Urso and Sebastian Savona worked together as a team to not only save me time but to insure accuracy. Most importantly, they did it with willingly and with smiles! They all made the car buying experience painless and pressure free
fleetpete
Dec 13, 2014
This is our fourth Nissan lease and it just gets better with each experience. We leased last time from Joe Urso and so when it was time to replace that Nissan we of course went back looking for Joe and we met Sebastian Savona who handled the transaction since Joe is now in management but took the time to oversee the transaction and to say hello and thank us for returning. Sebastian was great to work with and made us feel very much at ease, the process was truely a pleasure and we are very happy to have our new Nissan in the driveway. I also want to thank Will Alicea for his help with the paperwork on the lease and for the overall professionial experience of the Nissan sales staff.
Claudias2014
Dec 11, 2014
We were greeted by the sales manager, and introduced to our Sales Rep. Sebastian. He asked a few questions on what we were interested in and price range. He wasn't pushy and was very helpful.
lcoppa
Dec 10, 2014
Joe Urso and Sebastian Savona made my purchase experience the best I ever had. I have leased many cars over time but I know next time I will see them for the next one.
ToscanoA
Dec 9, 2014
This is my 2nd Altima from this dealership! It was a pleasurable experience thanks to Joe Urso and Sebastian Savona! I will always come back!
MBINIASHVILI
Dec 2, 2014
My experience was AWESOME!!! The entire staff was friendly and very knowledgeable. I will definately recommend this particular dealership to all my friends and family.
tinm25
Dec 1, 2014
Everything was seamless from the leasing application to the delivery of the vehicle. Andrey and the dealership were great to work with. I leased a 2015 Altima with Andrey and was very pleased with the process. Also, the deal was unmatched compared to other dealers I've visited. Thank you! I will be back in 36 months. :)
jaycee0203
Nov 30, 2014
This is the third car that we purchased at this dealership. As you can see, we keep coming back because we are treated very well. Our salesman, Danny, spent time with us and didn't rush us.
Angela Careccia
Nov 29, 2014
Had a great experience at Smithtown Nissan with Mike Fariello, leased a 2015 Nissan Altima and I'm very happy with it. Thank you very much
nissin
Nov 25, 2014
.This dealership and its employees are to be commended for the courteous and professional manner in which they treat their customers. I would definitely recommend going to them first when you're shopping for a car.
samzorn
Nov 22, 2014
My car buying experience was fabulous. It was was low-key, without any pressure. The negotiation was fair and I'm confident I got an excellent price
Shmuel Einav
Nov 20, 2014
Sebastian was great and used all the time to make sure that me and my wife understood the deal and the operation of the car. I also appreciate Joe and Will. The entire atmosphere in the show room is pleasant and very courteous.
Cap3458
Nov 20, 2014
Dustin is the best sales person. Very impressed with his knowledge and expert care he gave my wife and I. It's our 3rd time using him.
lconte1955
Nov 13, 2014
thanks for the chance to to make, what's usually a difficult experience, something positive. Buying a first car for an eighteen year old. Your staff was very accommodating to our special situation. I'd definitely come back to you people. Thanx
rkt397
Nov 12, 2014
Needed a new car in a hurry. Found one I liked very much and all went very smoothly. Danny Gomez was extremely helpful and I would recommend the dealership to others.
esther.bleiweisschwartz
Nov 11, 2014
Straightforward, pleasant, all around great attention. Never picked up a car in such a smooth manner in the fastest time ever. Everyone was wonderful to work with! This is my second purchase from this dealership.
shues37
Nov 11, 2014
A pleasure from walking in to signing and walking out with a new car! The car was made available once chosen, and as soon as the deal was finalized we were on our way less then an hour later!
Ric Curtis
Nov 4, 2014
Very pleased with the service and the Sentra I got. The process was painless and the deal was better than what I had expected. I would recommend this place to others.
Deb Mason
Nov 3, 2014
Greg Ammann provided great service. Listened to what my needs were and found the perfect fit.Went in with Rogue in mind, and got more than I expected
ericg23
Nov 3, 2014
It's without a doubt the #1 dealership you can go to. Smithtown Nissan has the top employees and best vehicle inventory I've seen! I couldn't have asked for more from Joe Urso and Sebastian. Thank you!
Tsotelo
Oct 28, 2014
Tom Sweeney was by far absolutely wonderful. His knowledge, understanding, friendliness, efficiency and his ability to provide me with the best possible price made for a great experience. He certainly is a great asset to your dealership. I would highly recommend him to anyone who is looking for a Nissan product.
fredabarbara
Oct 26, 2014
We had seen Danny on a previous visit, but didn't see him and Dustin helped us. He was knowledgeable, and gave us numbers that made sense. We came in to see if a Murano was feasible financially. We had no intention of doing a new lease at that time. Our lease wasn't coming due until March 18, 20215, but we are snowbirds and would be out of the country between Dec 1 and March 24, after the lease was up. We knew we could extend the lease if necessary. Then we saw Danny and sat down with him. He encouraged us to really consider the 2014 Murano as the 2015 wouldn't be out until mid Dec. or so, and we would be away. But more important, the price of a 2015 would be much higher, possibly $4000. He told us that Nissan would pay off the 4 remaining months and they would be able to do a great deal. He went with me on the test drive and pointed out all the great features of the Murano SL. When I had trouble adjusting the seat to my comfort, he got out and did it for me. He worked out the details and said we could go out with the new car...it had to be prepped. So we left for a hour and so, and the car was indeed ready. He connected the blue tooth to accomodate my cell and my "husband's" cell. Showed us the navigation and even entered the address we were going to that evening. He paid attention to detail, was low keyed. I never felt pressured as I was before in other Nissan dealerships. Also, not have blaring music in the background made for a more pleasant experience.The was my first time at Smithtown Nissan. He is extremely knowledgeable and personable. Alli took us through the financial and lease papers and was very efficient. We had a question regarding the downpayment and she, the mamager and Danny made sure we understood why it was higher than I expected.
Uprabhu
Oct 22, 2014
I finalized the deal with Javon yesterday and he gave me the final price and said the dealer fees will be waived and took a $200 deposit. Today since Javon was out sick he i worked with his partner Danny Gomez. I was almost ready to pick the car today when he tells me they will charge dealer fees or its a no deal. What??? How can you go back on what you promised the customer. Also they were upset that i was not financing through them. Turned out to be major crooks.
Jenn Pariante
Oct 22, 2014
Mike was so helpful from Day 1. My fiance and I had a terrible experience at another Nissan dealer where they tried to take advantage of us. After that, we were reluctant to keep looking around for the car we decided on. I spoke to Mike on the phone and he was upfront and honest with me about what kind of "deal" I would receive. I was hesitant to trust another sales person after weeks of rule salesmen and empty promises. We drove the hour over to Smithtown Nissan & our experience was nothing short of pleasant. We kept wondering, when are they going to pull the rug out from under us? But they never did. What's the catch? But there wash' one. Mike was sitting with another customer when we got there and he made sure that we weren't waiting. He and another employee, Mo, worked together cohesively to get us out of there and not have to make us wait too long. He even had the car that we talked about ready for us in the garage, so we would not have to wait. We were shocked and still waiting for the "gotcha" moment, because it seemed too easy. But there never was one. All of them were true to their word and they were honest, kind, and we didn't once feel like we were taken advantage of. When it was time to sit with the finance guy, Will, the lease agreement said something very slightly different than we discussed. When we brought it up, he quickly took it upstairs to management and took care of it. No fights, no arguments, he made sure we were happy and comfortable. After weeks of terrible experiences with car dealerships and salesmen, we walked out so happy. They had us in and out in an hour and a half, which is unheard of! We appreciated that everyone worked together to make our experience an actual good one. Thank you to Mike, Mo, and Will for your help and straightforward, kind, attitudes. You all made a stressful transition of getting a new car an easy one. We love our new Nissan Sentra SR. We will definitely recommend Smithtown Nissan to friends and family.
ndig77
Oct 19, 2014
Every part of my experience was great. They treated me great, every employee was extremly friendly, the price was great, and they were very efficient and they got me in a new car in no time at all. I would recommend them to anyone.
bookalee
Oct 14, 2014
Sebastian was knowledgeable and friendly and got me into my new car as quickly as he could! I am very pleased with my purchase and will definitely come back and use Sebastian again! :-D
ibillni4ever
Oct 14, 2014
We have dealt with Will 3 previous times and never have we been disapointed. Always a positive outcome, owning a new car. This time we worked with Will and Jim and again the experience was so positive. From excellent knowledge to excellent service, they both went out of their way (even making a fresh pot of coffee for my husband) to give us the best deal we could imagine. These guys are a definite asset to the Smithtown Nissan family. Thank you
kmreid930
Oct 10, 2014
We worked with Sebastian and Joe Urso, everything was wonderful!! Sebastian was friendly and super accommodating. Overall a great experience! This is our third nissan and we are always very pleased!
sferreira93
Oct 5, 2014
I have to say, I had the most amazing experience with leasing a car at Smithtown Nissan. All the employees as well as management we're so kind, considerate and helpful to find me the perfect car to fit my lifestyle. I am beyond happy with my choice and the fact that the whole staff treated me like family.
mgrater
Oct 4, 2014
I have to say I am not a fan of car salesmen, but I have to make an exception! Our salesman at Smithtown Nissan was unbelievable. He told us exactly what was to be done on the car and it was done, no bs, no false promises. Matter of fact he went over and beyond what he had told us. Fantastic experience! If you are looking for a new or used car I recommend Smithtown Nissan and Danny R! You wont regret it!
Krubino0209
Sep 30, 2014
This was my second time leasing a car at this dealership. I am beyond happy with the service of my visit. They always do the right thing for their customers. I am greatly satisfied and recommended this dealership to everyone. Ask for Joe and you will be in good hands!
naliffi
Sep 29, 2014
Javon was a pleasure to work with, he was very knogable on the vehicle and explained all the features and how they work before I made my decision to purchase the vehicle. he made the whole over experience very easy and seamless.
michael.vallone.1
Sep 26, 2014
Very helpful. I was able to get the car I wanted at the price I could afford . Maz Afzal was a pleasure to work with.
freddy50
Sep 26, 2014
my experience with the sale guys were fantastic. They worked very hard to get me qualify, to get all the necessary paper work done. I am truly happywith the service. They were extremely friendly,I felt secured even though i have never met them. They were patient, understanding, they did not push or intimidate me. I would definitalely recommend them and of course use their services again. Thanks GuysFrederica Lovelace
epascale
Sep 23, 2014
After going through a miserable experience with a different Nissan dealership, it was refreshing to find a good listener in a salesman like Tyler who saw that I was just trying to continue my experience as a Nissan Leaf owner without making me do ridiculous things like insure a new car before knowing how much it cost (Yes, it was that outrageous at the other Nissan dealership). Smithtown Nissan wants to give you a monthly installment plan that suits your preferences, but use a little caution when it comes to the Nissan Leaf as it's incentives confused the contract process. They were extremely kind in wheeling around their top trim Leaf for me to see even though I had my heart set on the S trim Leaf I had spotted in the front. They also proudly talked about being a family owned dealership which made me willing to work with them more, and the finance manager did his very best to give us the deal of a lifetime. I appreciate them taking the old lease car off my hands, charging up the new car and putting my plates on the new car. Thank you Smithtown Nissan for giving us a valuable purchase even greater than the one I did two years ago.
xangelika24
Sep 23, 2014
This was my first experience with purchasing a Nissan, and I could not be happier! This is such a wonderful dealership, I will definately be back and I am recommending to anyone looking for a Nissan. Very quick & hassle-free.
tomgola
Sep 22, 2014
very good experience in my leasing with maz. He was very friendly and helped beyond by contacting my AAA and Easy pass accounts with updated information. He explained things well in great detail and sta yed with me throughout ,Fine salesperson,Very well done.Ileased a Nissan SEntra
SpecialK168
Sep 21, 2014
Maz Afzal was friendly, knowledgeable and professional. He made my car buying experience a breeze. He answered all my questions and concerns so I were able to narrow down my choices in terms of which trim of the vehicle and what my leasing/financing/trade in options are. I would definitely recommend this dealership to anyone in need or a new vehicle. As a matter of fact my brother's lease is due soon and will be in the market to trade in his car for a new one. I will make sure he call Maz. I have purchased numerous cars previously but overall this has been the best car buying experience I've had. Bravo!!!
trishielovesyou
Sep 21, 2014
Great service, amazing help, had a brand new car in a day. I love my new altima. Very fast approval. Ed odonohue is the best
cmcuzzo
Sep 19, 2014
I had a great experience at this dealership. I dealt primary with Sebastian, and he was extremely helpful. He was knowledgeable about the merchandise, and he was very friendly. He worked hard in order to get me exactly what I was looking for without pushing me in any directions. I was glad to have such a helpful sales associate assist me in this process. Great job!
rignolab
Sep 15, 2014
Greg and Alli were extremely courteous and professional. We were in and out very quickly and the transaction was simple and painless...thank you for another great Rogue!
Rkascsak
Sep 10, 2014
Going into any car dealership you don't what to expect. My expectations were more then meet at Nissan of St. James . The salesman Bob Mirchell and the Sales Manager Joe Urso were a pleasure to deal with and were very accommodating . They even meet my needs by changing the car color after they had prepped one of a different color.If you are considering a Nissan you need to pay this dealership a visit.
aperregatturv
Sep 6, 2014
I went in to look at Nissan Rogue and did lot of test drives with it and eventually they gave a really great deal on a fully loaded Altima 3.5SL that i couldnt refuse and sign off agreement was fast and it was very great experience leasing the car from Smithtown nissan dealership.
loudom01
Sep 4, 2014
Danny Gomez turned my not so great experience into a happy ending...now a happy customer again. I got what I wanted. I will recommend dealership and Danny!
jjm2882
Sep 3, 2014
I leased a 2015 Nissan Altima from Smithtown Nissan. I was helped right away and treated courteously. My Sales agent was Danny Gomez. He was extremely knowledgeable and did not tr y to push me to any specific models. When we were close on numbers the sales manager Joe Urso came over to help finalize the deal. He pushed the hard sell a little but did so in a respectful manner. When we finally agreed on numbers they gave me a move then generous amount for my trade in, and gave me the monthly payment I needed to make the car affordable. If you don't waste their time, they will not waste yours. It is still a car dealership, so do your homework. I was treated with the utmost respect and I suspect the same will be for anyone.
Dpear18
Sep 1, 2014
Last 3 cars I drove have all been Nissans and all 3 have come from smithtown. Greg did a great job, never once did I feel the pressure of signing for a new car. He was understanding and worked with me as well as his manager Joe. I am happy with my new Altima as well as it's payments. I'll see them again in 36 months.
vpicone
Sep 1, 2014
It's a no brainer when it comes to buying cars from Smithtown Nissan. Joe Urso is the real deal. Buying a car never got any easier!
Martin44
Aug 30, 2014
Our sale rep Robert Mitchell was very knowable and helpful. He understood my position when in came to safety and the best price. I recommend this dealer. This is my second car. We are contemplating to trade in our first vehicle.
MT1995
Aug 29, 2014
Our Sales Rep John was genuinely nice, and very helpful. The finance Manager, Will was also very nice and explained everything fully. I recommend this dealership highly.
Twright1
Aug 29, 2014
What an incredible experience. Joe and John went above and beyond in all aspects of our purchase. 6th vehicle purchased from Smithtown! We can't wait to come back again!
Elena Matusovsky
Aug 29, 2014
I lease Nissan Altima since 1997. In 2014 I got car from Smithtown Nissan and it was the lowest price since 1997. I am really impressed.
jackie143
Aug 27, 2014
The manager Craig always is courteous, works with our budget. Knows exactly what your looking for and delivers every time... it is the 10 Nissan I purchased in the past 14 years because I want the best of the best and this is the place to go.
TheGig sup
Aug 27, 2014
Very professional and knowledgeable salesman and staff. Bob Knows his stuff and took his time to make sure I understood everything. I never felt pressured to purchase and that is why I did purchase. Couldn't be more pleased!
Sammy 1304
Aug 26, 2014
Always good service and people friendly. Have been going Nissan since 1988 and have bought or leased many cars and trucks. Never had a problem. Thanks Again.p
Kerrilynn
Aug 23, 2014
Javon was great to work with and very helpful! I love my new car, and felt Javon really looked out for my family and I.
BandMS
Aug 22, 2014
My first interaction with Danny was warm and friendly. He was very helpful without being pushy. I immediately felt comfortable with how helpful he was and his knowledge of the vehicles on the lot. (I was very clear about not being pushed). We hit it off right away. I came back to Smithtown Nissan with my husband, specifically because Danny didn't give me a run around. He was extremely helpful and allowed us the time to consider our purchase knowing of our financial situation. He didn't try to push us into something that we couldn't afford and was very helpful with working out the finances that we were comfortable with. We had a wonderful experience with him and would recommend him to anyone looking to purchase a new or used car. Thank you for a great experience.
vfoley
Aug 21, 2014
I am on my 3rd vehicle with Smithtown Nissan. If it wasn't for Joe Urso I wouldn't be driving a Nissan at all. Joe is very accommodating and extremely friendly. He cares about the customer and does what ever it takes to make you happy. Danny Gomez assisted with the sale. Great Guy. He and Joe work very well together. A real team. Thanks Joe and Danny - see you in 3 years.
mauimom96
Aug 20, 2014
Danny Gomez was very friendly and answered all of our questions with genuine consideration. He worked diligently to ensure that we got the cars and deal that would work for us. I highly recommend Smithtown Nissan and Danny Gomez if someone is looking to purchase a car. Thank you for a seamless purchase of our new cars!!In addition, Mr. Alicea worked diligently and presented with a friendly manner putting the finances into place.
gobk410
Aug 16, 2014
My family has been getting new cars from Joe Urso for 10 years. We have bought or leased a total of 7 cars from Joe. He's always been a pleasure to deal with,very accommodating, helpful,knowledgeable and always get a great price,the BEST price. Dustin and Joe helped me get my newest car today& the experience has once again been a pleasure. I highly recommended this dealership& salesman/manager. It's the only dealership I will get my cars from. I have a another daughter that will need a car within the next year and will again be using my trusted smithtown nissan, Joe Urso & Dustin. I leased a 2015 nissan altima sl and couldn't be happier with my latest car buying experience. Any questions I had were answered with complete professionalism & knowledge. Car buying could be stressful but Joe & Dustin make it very stress free & enjoyable.
mbfusaro15
Aug 13, 2014
My fiance and I went to the Nissan dealership with the expectations to get into a new lease and left beyond satisfied. Danny Gomez, from the sales team, was more than accommodating. He never made us feel pressured or uncomfortable, and was able to work within our budget. We have been to several other dealerships and dealt with multiple sales people, and none have compared to Danny. He was professional, made us laugh, and most importantly got us into our brand new Nissan Altima. We spent plenty of time going over different cars, options, packages etc. and never felt rushed. It was obvious Danny truly cares for his customers and we appreciate that. Needless to say we are 100% satisfied with not only the car, but the service provided by Mr. Gomez! We will recommend him to those in need of a new vehicle!
mstock
Aug 10, 2014
On Monday August 4th, I went into Smithtown Nissan and leased a 2014 Xterra Pro 4X. Tom Sweeney was a helpful and informative when assisting me with my truck purchase. I had a great experience at Smithtown Nissan and would highly recommend this dealership!!
Chamalou
Aug 9, 2014
Leased a Nissan Leaf. Nolan was energetic, hustled for us and went out of his way to look things up about the car. Numbers were what they were on the phone, no nonsense when we got there. Long process (as always) but overall a pleasant experience. Would recommend him to others.
2altimas
Aug 5, 2014
Great friendly dealership. My sales rep, Tom Sweeney, was wonderful. I drove my new car home the same afternoon. This is my fourth car from Smithtown Nissan. Their service department is also the best.
JuneBurke
Aug 4, 2014
My family has bought or leased 8 cars from this dealership over time. Their sales and service staff are excellent and that quality has been maintained over many years. Their sales staff takes the time to answer any questions we have about the vehicles that we might be interest in and shows us additional features about them that would be helpful in making our selection. We have worked with Joe Urso over a long time, first as a sales staff member and now as a Sales Manager. He is always very helpful and extremely knowledgeable about the Nissan products. He is truly an outstanding asset to the Smithtown sales team. Our current sales associate Greg Ammann worked with us and Joe Urso to make the leasing experience pleasant and stress-free. He was very knowledgeable, helpful, and patient during our selection process. The service department has always provided excellent service of our vehicles at fair prices. There is a lounge with TV, Wi-Fi and beverages to make waiting for your vehicle a relaxing time. We don't go anywhere else for service.
monica2700
Aug 4, 2014
I love my new nissan and was very pleased by the sales rep Jim. I would definately recommend my family and friends to purchase from this dealer.
rick.allen.crooner
Aug 3, 2014
Joe Urso and Dustin Callender made out buying experience a pleasure. They took the time and had the patience to let us test drive and review all aspects of the vehicles we were interested in, As it turned out the last vehicle we looked at a 2014 Murano turned out to be exactly what we wanted. We got a great deal and are thrilled to have the car we really wanted.
driver55
Aug 3, 2014
I would have liked to have gotten a remote starter.my experience was very satisfactory. This is my second car from this dealership,and am just as happy in both instances.
Smasullo
Jul 31, 2014
This was my first time buying a car and I have to say, I couldn't have enjoyed it more. The staff was wonderful and my new Sentra is perfect! Thank you to everyone involved (especially Bob, he's the best)!
tjmass
Jul 30, 2014
Had a wonderful and professional sales experience with Danny Not only did he sell himself and the dealership he helped me resolve a lease agreement error that was made with no problem.He immediately had it rectified and brought it to the attention of Mark who I believe was the finance manager ,who also was very professional and courteous.Danny and the team have 10"s in my book !
Rusty729
Jul 28, 2014
This was our first time leasing so were unsure about the whole process but the helpful and friendly staff made us feel very comfortable when making our decision to go with the Altima.
jpdancing
Jul 25, 2014
I once again leased another Nissan but this time went through Smithtown Nissan and they are the best because they are courteous and efficient and got me the vehicle and deal I was looking for. Mike Fariello was my salesman and he was great. Thank you for all your help. Love my new Nissan!
jusmejay
Jul 22, 2014
I just came in after a routine follow up call. And left with a new lease. The service I received was professional and courteous! Thanks!
schmgh
Jul 17, 2014
I am extreme happy with my purchase and the excellent service from salesman Mike Fariello. He was able to provide me with an affordable. Mark from finance provided a clear and consistent financial information.
CristineCalvanico
Jul 15, 2014
I just leased a Sentra through Danny Gomez who made my first lease an absolute pleasure. It was also my first experience with Nissan. He kept it simple and realistic with me from day 1. I appreciate that. He also made the process as quick as possible which was nice for me after being frustrated with other dealerships wasting hours and hours of my time. His follow-through is excellent and he kept me updated frequently during the process. I would highly recommend Smithtown Nissan but especially Danny.
Cawal331
Jul 12, 2014
Super friendly and helpful, no pressure. I highly recommend this dealership and Greg. My entire family uses him and I definitely plan to return for my next car!
brittanica8
Jul 11, 2014
Great experience leasing by 4th car from Smithtown Nissan. They never pressure you for a car and they work to make sure you are happy and getting what you came for. Thanks again!
ellanoble
Jul 11, 2014
This is a first time that I am leasing a car. I am very satisfied with the car, the price and the assistance I received. Very courteous and helpful sales staff.
Mreis123
Jul 11, 2014
Excellent experience. Would recommend for others to come. Bought my daughter in today for a new car. The car was clean and ready to go. Everything was discussed about the car he was very informative.
anthony belfiore
Jul 7, 2014
Dealt with Greg twice this week. Came away with 2 cars. Greg is outstanding and helped us to satify our car buying needs. Will absolutely go back to him and recommend his services highly.!
hruggiero14
Jul 4, 2014
We had a great experience at Smithtown Nissan. Bob was a pleasure to work with. He was very knowledgeable & had a great personality! He was able to work with us.to get the car and price range we wanted.
Peter K
Jul 4, 2014
I cannot stress enough how simple and hassle and pressure free this car buying experience was. Our sales rep was very knowledgeable, friendly and complementary. The price we paid was the best price we could get. There were no hidden fees at the end and absolutely no high pressure tactics to try to get us to buy a car.I highly recommend this dealer and the sales rep who helped us so much and really went out of his way to get us the right car at the right price! My next car, will be from smithtown Nissan for sure)!!Thank you again!!!
Irina Sydorchenko
Jul 3, 2014
My experience was great, and met my expectation. Very satisfied with dealership, and employees. Would recommend to my friends, or any one who needs to lease a new car.
joemar50
Jul 2, 2014
Greg Ammann Greeted Me When I Arrived, He Was Friendly And Was Able To Recommend Best Deal For Me. I Had A Good Experience Getting My New Car And Would Recommen Smithtown Nissan.
puleo76
Jul 2, 2014
Overall experience was top notch. John was great as well as Brian in financing. Thank you for all you did. No games and straight to the point. I Highly recommended them
Eulinda A Montanez
Jul 1, 2014
Perfect and professional salesman and very good dealership will recommend to anyone I know thank you so much I have a very plesent expireance and easy as we'll to purchase a new vehicle
Luray Filiou
Jun 30, 2014
Larry and the gang were very helpful. They worked with us and the price was right and everyone treated us with respect and were very professional.
mikeymikeferrar
Jun 30, 2014
I just had the best experience I've ever had purchasing a new car. I purchased a 2014 Nissan Rogue sl with premium package. The price was excellent, the service was even better.Javon Fergerson was very friendly and extremely knowledgable about the car I purchased.I met with Joe Urso and completed the deal .Joe is a professional and a pleasure to deal with. Joe was respectful,and listened to everything I needed and wanted and assisted me in making the right decisionfor my family.I highly recommend Smithtown Nissan to anyone looking to purchase Nissan products. Thank you JoeMike
gforestieri631
Jun 28, 2014
My experience getting a new car lease was great. Everyone was friendly and pleasant. Danny Gomez was extremely helpful and understood my needs right away. We were able to negotiate a fair deal on a new lease and he was able to pull together everything so I could drive off the lot in just a few hours. Thanks!
csdoherty
Jun 24, 2014
My husband and I started working with salesman Danny Gomez when considering the lease of my Nissan Rogue. He was absolutely excellent in going over every feature of the car, all options available to us and working with us on a great lease price. Upon making our decision, Danny was not in that day, but worked with Maz and manager Joe Urso. Together they worked with me to find the price point I wanted to be at for the car. My husband, mother and I couldn't be happier with the customer service we received and I have to thank Danny Gomez for his hard work, keeping in contact with me and was the reason why we selected this dealership and this car. Thank you Danny, your salesmanship, helpfulness and personal contact made us feel so comfortable when making our decision. My only regret was that you were not there to finalize our deal, but please know how pleased we were with your service. I am extremely happy with Maz who went over the features of the car before I left dealership with it and I am pleased with how manager Joe Urso worked with us to get to the price point I wanted. Thank you Smithtown Nissan!
rosa5658
Jun 22, 2014
We always have a great experience at Smithtown Nissan. The sales staff and management are phenomenal. The whole process from beginning to end is seamless and efficient. The staff is knowledgeable and takes their time to answer your questions and listen to what you want. There are no gimmicks, no hidden fees - they are a straightforward group and a pleasure to work with. My family has been leasing multiple cars from Nissan for over 12 years, and we will continue to do so. Joe Urso always does his best and treats us like family. Dustin was great to work with as well.
shadycroat
Jun 21, 2014
Mike was a great guy to speak with. Listened to what I wanted and gave me options. I highly recommend him to anyone who is going to Smithtown Nissan.
sicilianok
Jun 21, 2014
All went well. I was happy with the service. They were accommodating. Answered my question, understood my needs and delivered what I asked. Would go again.
Yeva214
Jun 21, 2014
The entire experience was great from start to finish. Andrey was patient, knowledgible and a pleasure to do business with! I would definatly recomend him
cheyenneferreira
Jun 19, 2014
Everyone at Smithtown Nissan was very helpful. They tried their best to work with me and find a car for me and negotiate a price that I could afford. I would recommend this dealership to anyone.
PattyHerr
Jun 13, 2014
We came in looking for the new 2014 Rogue. We were greeted with smiling faces and a hello. We met Joe Urso, who referred us to Bob Mitchell. Bob asked what we wanted in a rogue and showed us what they had in stock. We loved to color (jade) and all the optioned that where included. Joe stopped by just to check and see if we needed anything. (Got my son water) he loved it. We now have the Rogue and love it!I already have told my friends to stop into Smithtown Nissan. Ask for Bob Mitchell or Joe Urso, they did an excellent job.Will be back for new diesel Titan when it comes out!
markdanter
Jun 8, 2014
My wife's rogue was approaching it's lease end and she wanted to research that and our family needed another car. Dan spent hours with her until they had a great deal for everyone.
Lindseyfitz
Jun 6, 2014
Tom and Joe exceeded my expectations and went above and beyond to find the perfect car for me! They were so informative and helpful! They made the whole process easy and they were very fast, I would highly recommend Tom and Joe to my family and friends without a doubt!
rharman
Jun 6, 2014
I am very pleased with my experience at your dealership. My sales person, Bob Mitchell very knowledgeable and extremely helpful. He made the entire event a pleasure. I would recommend Smithtown Nissan to all my family, friends and co-workers.Thank you
11056ave
Jun 3, 2014
My experience was a good one. Bob Mitchell was very friendly and knowledgeable and has offered to help if a problem arises. I am somewhat concerned about getting a repayment from Nissan for my lease payment on the Sentra made on May 27. I leased the Altima on May 29, so basically I have paid for the leasing of two cars for the month of June. Nissan says that a check should be coming in five to seven weeks---a long time! The Altima seems to be a fine automobile, a big improvement in ride and comfort over the Sentra. Bennet Muse
ginamm1284
Jun 1, 2014
My husband and I had been to a few other dealerships before landing at Smithtown Nissan, the other dealerships were less than friendly and unwilling to help. We have a tight budget but were looking to lease a second car. Upon entering Smithtown Nissan, Jim helped us right away. He listened to our needs and took painstaking time to go through all of our options to make our budget work with what he could offer us. Jim has excellent sales/service skills, he is clear, helpful and not pushy at all. I also worked with Alli, who was also very friendly and helpful.I would definitely recommend this dealership.
Keithmcl
May 31, 2014
Tom Sweeney, was extremely helpful and very knowledgeable about all Nissan vehicles. He was able to work with my wife and I in picking out a vehicle selecting the best options for us and the best type of lease. He walked us through the operation of the vehicle so we would know how to work all the options in the car. Tom is a very good salesperson and he should be commended on his customer service. I have never leased a car before but after speaking to him of the options of buying in leasing he definitely showed me what best financially for myself and my family.
mspo
May 28, 2014
My experience was great John cerruto and brian vasak where very helpful . They went above and beyond to get us in the care we dreamed about . We were on the road in less than 3 hours . Thats incredible . Thank you to all for our great experience.
phaneufr
May 28, 2014
Nothing more to say than a great experience. Greg Ammann was such a pleasure to work with. No beating around the bush and no games to be played. Stand up guy and even gave me breakfast while I waited....thanks Greg!! Didn't think the deal would work, but Greg looked out for every interest of mine and I walked out the door with a new car.
BORIS5
May 28, 2014
We went to this dealership car shopping and this is who met us when we walked in. We were "car shopping" so we were trying to get quotes so we could compare. We knew what we wanted and after getting a price we were on our way. As we were leaving he gave us a better price. So good, something to think about. We did our shopping and we did find a better price but it was in Jericho and we really didn't want to travel. So we went back to here. When we came in we sat down with this guy and he gives us a different price. We questioned this and he poorly try to tell us that the price he gave us was based on sales rebates if we were to go through them for the loan. We told him that he knew we had a check already cause it was one of the first things we told him. Then he told us our capitol one check was no good and we'd have to go through their's. We did all our homework and knew this was untrue. He lied bluntly to our faces during the conversation. We called him out on them and he got very angry. He stormed off and came back 15 minutes later with a lower price but not the price we had left with the other day. We needed the car and even though the guy was jerk we were going to buy the car anyway. But then he starts writing up what appears to be a sales slip but it looks like hes just going through the motions. When we verified that this would be the final price and wouldn't change by the time we were done he got very angry and told us to leave that he would not sell us a car. Conclusion : Guy is s lying xxxxxxx and can't be a man and own up to the fact he got caught telling fibs. Doesn't seem to like to be challenged. We ended up complaining to Mgmt who ended up honoring the original price since we did have it in writing (xxxxxxx forgot he wrote it down). However, when we went back to sign we got a sales person who was as rude as this guy was a liar. We did buy the car but I don't know what the sales people problem are in here, they all think they own the place. I would never go here again
annaptmom
May 27, 2014
We got the car we wanted with the features we wanted and we are paying less now then we paid for a less equipped car 3 years ago. Got us in and out quick with no hassle.
LDaWg585
May 27, 2014
Joe Urso was a very professional, courteous and knowledgeable and I was very happy to win the Trivia Tuesday contest. I would be very accepting of discussing a car purchase in years down the road.Thanks.
Storniolo
May 25, 2014
My husband took my Murano for an oil change today, little did I know that I was going to get a new Pathfinder. I loved my Murano but as soon as I saw the Pathfinder I was in love with it once again. I owned a 2005 Pathfinder and I loved it, and now it's even better and safer and I love the extra room. Everyone at the Nissan dealership was so helpful and friendly, I would definitely recommend this dealership to my friends.
countryira8
May 24, 2014
Danny Gomez is the guy you need to see at smithtown Nissan I got a great deal on a new Nissan Altima and Joe the manger is extremely helpful as well I would only buy from here if you are looking for a new Nissan
PaigeGebler
May 24, 2014
I recently purchased a brand new Nissan rogue select at this dealership, the car sales person was amazing! Danny was friendly and knew what he was talking about! Danny helped me get a car that I wanted and helped me get to the price I wanted! Smithtown Nissan has a wonderful atmosphere and there was not one person that was unfriendly!! I recommend this dealership but I especially recommend to go to Danny Gomez, he is great, I will defiantly go to this dealership in the future!!!
theweeds
May 22, 2014
As always my time spent at the dealership has been a pleasure everyone polite and seeing that my time spent was a not in vane .Working with Jovan Ferguson was a pleasure his knowledge of the product was great and his explanation and the breakdown of how the payments would play out were great trying to get as close to the payments that would work for me .Joseph Urso once again came to the rescue when we hit a bump in the closing of the deal, as he has done in the past when we had a problem with the Pathfinder we purchased just 2 months before We have been loyal customers for the last 5 cars and recommend your dealership to all we know that are looking for a car
Jorgethepainter
May 21, 2014
This is my 4th vehicle from Smithtown Nissan.Everytime I purchase a vehicle from here, the experience just get better and better.They treat me like FAMILY.I highly recommend them.
Gmony22
May 20, 2014
Staff very friendly. Answered all my questions. Available for me if I need it. Great deals keep me coming back and I always recommend this dealership
abbra
May 19, 2014
Usually, when it's time for a new car or lease turn in, I dread going to the dealership. However, as unpleasant spending large amounts of money is to me, I didn't mind as much this time. The reason for this was because I felt like the sales agent was really trying to help me and was doing all he could to make my experience as pleasant as possible. He acted as a professional should, he let the product and my previous experience with my Nissan Maxima sell me. He wasn't like, you need this or I can see you in that. It was actually how a trip to the dealership should be, comfortable and not t.v. show horrible. With that said, I would like to thank Mike for all his help and pointing me in the right direction to my new favorite color car, crimson black. It was a huge change for me from my past three Maxima's that were dark metallic blue (my previous favorite color). I love the car he recommended, and when I say he was spot on with all the compliments he said I would get and have been getting about my new car, it's no exaggeration. This time around the trip was worth it and not bad at all. I hope they can keep up the level of customer attention they have given me this round for my next new car.
dawncags
May 19, 2014
I have always been loyal to Nissan because I've loved every Nissan I have owned. However, I have never been a fan of the headaches involved in buying a new car. Until now! Smithtown Nissan made it so easy! They had the selection I expected on the lot and they know the meaning of customer service- the real meaning. Best of all we didn't have to play any games when talking price, the Sales Manager Joe Urso was reasonable and I was drive away within the hour with my new car. I've never recommended a dealership before but I simply had to share what a pleasure it was doing business here.
Tmaresco88
May 19, 2014
Pleasant experience. Was told different things at first and the numbers changed a few times. Overall decent experience will be leasing again in 3 years. Danny was great, very personable and did his best to address my needs and concerns.
pclarch
May 19, 2014
This is the kind of review that I find acceptable. A previous survey was sent to me (3 times) that I found annoying, and fit for a multiple choice test. I reluctantly answered it, after refusing to answer the first two copies, and may have done so haphazardly without thought. My visit and dealing with Smithtown Nissan was outstanding, I could not have been treated with more courtesy and found all I was in contact with, very knowledgable and informativel. I have been buying and/or leasing cars throughout my lifetime, and my meeting and dealing with my Sales Rep. Mike Fariello was first and foremost why I chose to go ahead and lease my present Altima from Smithtown Nissan. Sales Manager EdO'Donohue was also very instrumental in satisfying any hesitations that I may have had in closing the deal. I would certainly recommend this dealership to friends, with an emphisis on seeing Mike Fariello, regarding their possible purchases or leases.Philip C. Lindenauer
EstherGr
May 17, 2014
From the minute i thought of getting a car to the end experience Andrey Litarov was great, accommodating.professional,& Easy to deal with.Would defiantly recommend.
waifette
May 13, 2014
The Nissan Cube has been my dream car since it came out. When my car died, the first thing I did was set out to buy a cube. I went to the Smithtown Nissan dealership after finding the exact car I wanted online for a price I felt a could afford. I have pretty bad credit, but my boyfriend came with as a cosigner and he had golden credit, so we didn't expect too much of a problem. Our sales guy, Nolan Epps, was wonderful; no complaints with him. He showed us the vehicle, answered all of my questions, took us for a test drive, and then explained the next steps in the process. He was friendly and knowledgeable. He then took us to the finance department to meet with Will Alicea who then proceeded to hose me out in a very illegal fashion. First of all, in NYS, it is required by law that the dealership show you a print copy of your credit score and divulge to you where they are submitting that information. Neither thing was done, and he refused to give me any numbers in reading until I signed. He sent my info (and my bf's) to god knows where ("some bank in Texas" he told us), and was able to get me approved on almost 50% interest! For an 11k vehicle, he had me looking at paying 20k over five years. I don't think so. I may have bad credit but I'm not stupid, and I'm so glad I didn't fall face first into that hole. If you are planning on visiting this dealership, stay away from this guy! It seems he will try and take advantage of your poor credit and situation to try and get one over on you. I left a deposit on the car so I could think about it. When I returned, this individual was beyond rude to me, and I will never consider buying a Nissan ever again as a result. NO GOOD on Smithtown Nissan!
RLoBue
May 12, 2014
We liked working with John. He had overall knowledge of car and was very pleasant to work with. He was straight forward and tried to give us the best price he could while being very honest.
maia1
May 8, 2014
I had excellent experience getting the car through Andrey Litarov, he is very knowledgeable and helpfull. He answered every question honestly which helped me to make my decision. Thanks !
Gparacat
May 8, 2014
Danny was exceptional when dealing with me today. I was nervous about leasing a vehicle but feel great about my new car. Marc was also extremely friendly. Thank you
Jll1985
May 6, 2014
We had a good experience with Nissan in smith town- very helpful staff and friendly. Also they have a great service dept. We would recommend!
kcoppola
May 3, 2014
I went in with a purchase in mind. Mike showed me options and was honest about pricing and differences between models and options. I am very happy with the car I chose and with the help I received.
lsisto26
May 3, 2014
Recently I turned in my 2011 Rogue and leased a new 2014 Rogue. Tyler was great. He was complete in his explanation of the car and was able to show me the new features. He worked with us (me and my husband) in obtaining my new car and helping in the transition from one vehicle to another. Joe (the manager) was great too. Thanks!
Msaleen270
May 1, 2014
Great Customer service and staff was very helpful and willing to be useful aswell as go out of there way to want to have good sales service.
Jackie723
Apr 28, 2014
It was genuinely a pleasure leasing my Rogue with Bob - he was very helpful and explained everything in wonderful detail. I will definitely recommend this dealership to all my friends and family.
tabruzzo33
Apr 26, 2014
Sales team was great, everything was straight forward and positive. It was a good experience and recommend Nissan of Smithtown to others. Keep up the good work.
Lacc943
Apr 26, 2014
Extremely satisfied with my over all experience at smithtown nissan. I am glad I went there, they threaded me with respect. A+ good job guys
CRFleming
Apr 24, 2014
I came to your dealership not knowing what to expect, as I had not purchased a new car in many years. I had always liked the Murano, but fell in love with the Rogue. Bob made everything so easy. I look forward to many happy years with my new Nissan!!
rmaloney1038
Apr 22, 2014
----the attention to detail, in listening to our concerns, was unparalleled---the coordinated effort of the staff, did not go un-noticed---the overall experience, was truly pleasant---
scottnweber
Apr 22, 2014
I gave the rating because it was extremely simple to bring back our leased Pathfinder and get into a new one. The price was great and we didn't even have to wait until the lease was up. Also a few minor dents and scratches were no big deal.
sfantel
Apr 19, 2014
He was a pleasure to deal with. Courteous and professional. He made my car buying experience a pleasure. I have purchased a vehicle from this dealership in the past, and will again in the future.
Comicbassist87
Apr 19, 2014
Everyone at Smithtown Nissan was really friend, not just to sell the car, but even after I leased the car, they all told me if I had any questions I can call and ask at anytime, its a good dealership.
Tasseyd
Apr 16, 2014
Going to smithtown Nissan was the best move I made! Tom Sweeney was excellent to work with and so was Mark Blasio. They were not too pushy and they made sure I got the best deal possible.
Samantha320
Apr 12, 2014
Tom was a pleasure to deal with.. Friendly personable and got us a great deal! Will be coming back and seeing Tom in the future!
alexpiccirillo
Apr 10, 2014
I came in to Smithtown Nissan today to bring my 2011 Nissan Sentra with a few months left on the lease back early and possibly trade it for a 2014 Smithtown Versa Note for a lower payment per month. In under 2.5 hours that objective was completed by the expert, friendly, non-pushy staff at Smithtown Nissan. This is my second lease with Smithtown Nissan and I would 100% recommend them to ALL of my family and friends!
Nrspat
Apr 8, 2014
This had to be our best experience looking for a new car. Bob was not pushy or over-bearing but certainly was more than helpful. We didn't even think we would lease a car today but couldn't resist the deal. We enjoyed our experience at Nissan and would recommend this dealership and especially Bob Mitchell to anyone looking for a new vehicle.
patticar
Apr 7, 2014
Friendly and extremely helpful during my visit. This was the first time I leased a vehicle and was amazed at how easy it was.I would recommend this dealership to my friends and family,
Chris11722
Apr 7, 2014
Had the exact car I was looking for (Murano Platinum Edition) told Bob Mitchel what I wanted to pay monthly on a lease. He worked with sales manager Joe Urso and the came pretty close, deal done. Picked up car the next day, got home cargo cover was missing called Bob ordered me a new one picked up next week no problems. Would I buy from them again, YES.
michaelbrozinsky
Apr 6, 2014
Salesman Michael Fariello most most helpful and informative in helping us get the car that we wanted at a fair price. He even satyed after closing to make sure we understood all the bells and whistles that our purchase came with.
kzettwoch
Apr 5, 2014
Larry was an amazing salesman. Super friendly from the moment I walked in the door, knowledgable, and no hard sell. I got the Rogue I wanted at a price that worked for my budget. Alli made signing all the "scary" paperwork a breeze. Plus this all happened (including a test drive) in about 3 hours!! I would highly recommend both Larry and Smithtown Nissan to anyone..
msbeverly
Apr 4, 2014
From the moment we walked into the dealership we were greeted and assisted. All our questions were answered thoroughly and our experience was absolutely flawless. I intend to recommend Smithtown Nissan to anyone looking for a vehicle. My daughter-in-law will be in shortly!
eargueta
Apr 4, 2014
Thank you very much for helping me lease my brand new nissan altima, you guys are by far the best sales team I have come across ( This is my 3rd Nissan). So thank you again for giving me a great price and not wasting my time with monkey business.
mattl18
Apr 1, 2014
Tyler, Moaz, and Will went above and beyond to provide a exceptional experience. I will have no hesitation in referring anyone looking for a vehicle to this dealership.
Jim2258
Mar 31, 2014
Joe is a down to earth salesman that makes your visit a great experience. Thank you joe for a great car and getting us a very good price.
tamer128
Mar 30, 2014
This is my fourth car that I have purchased from Smithtown Nissan. I have returned each time to deal with Joe Urso. This time I was very pleased to find out that Joe has become a manager and he directed me to a great saleman in Dustin. He handled all my needs swiftly and I ended up getting a great deal. Combined my family and I have purchased 11 cars from Smithtown Nissan ans we will continue to come back and do business with Dusting and Joe because of their amazing service.
joliv53
Mar 29, 2014
We were interested in trading in the Altima for a Sentra to save on gas mileage. Initially told that there was a 2013 model that suited our price range and specifications, however when we got there to finalize the lease, that model had gone back to another dealership. To satisfy us, both Bob and Will searched through the inventory an found and offered us a 2014 in both the options and price range that we wanted. As we had to leave there for another appointment later that evening, the process was expedited, and we were able to complete all paperwork in the needed time frame. All in all, the experience was a stress-free and satisfying one. We highly recommend this dealership.
jpuoplo1952
Mar 26, 2014
merely sought to view a versa before checking out a competitor's offer...Tyler greeted us immediately and made us an offer we could not refuse. my only negative experience was a misunderstanding of terminology which resulted in an additional charge I did not count on for dealer destination cost but by that time my wife wanted the car we leased.
vixx24
Mar 25, 2014
I liked the dealership. I liked the salesmans we sat with and he was very attentive to us. This is the second time we have leased through this dealership. It is a hike from where we live even though there are other dealerships closer. I feel that the whole timing of it should be quicker then the 7 hours i spent there. For us we were trading in leases and getting new ones after picking them out and doing the price i just felt like it took forever waiting for finance people. I know it can get busy but the process should move quicker. Also you need more inventory. Not just on altimas. i got a sentra but as usual the pickings were slim. Also the detailing department definitely needs to do a better job. I had to spend the next day cleaning everything they missed. White marker numbers on my rims, yellow marker inside on locks and door jams. Wax everywhere! and still dirt. pointless to clean it. Hopefully by the time the lease is up things will be better. We will come back but just pointing out things that bother my husband and myself. The wait for signing with finance just over an hour wait. And the detailing was a huge disappointment.
doreen0523
Mar 23, 2014
My experience was a pleasant one. Jim Fern is a very considerate and knowledgeable salesperson. I leased a new Maxima and returned my old Maxima with Jim. He was very on top of all the new bells & whistles the later models has and was very helpful explaining everything. I would refer Jim and Smithtown Nissan to anyone I know.Thanks for a pleasant experience, Jim.Doreen & John Pribetich
eweissman
Mar 23, 2014
The staff was always courteous, professional and went to great lengths to meet our requirements. We couldn't be happier with the overall experience and wouldn't hesitate to purchase another car from Smithtown Nissan.
Exchief
Mar 23, 2014
This is my 3rd Nissan lease at Smithtown Nissan and by far the best experience. The sales staff are extremely helpful and the choice of vehicles is outstanding. Will most certainly return for our next car.
02patch
Mar 22, 2014
We just stopped to look at maybe trading in our 2012 Altima for a possible 2015. Jim made our decision easy with his knowledge of the newer model and price for our trade in and financing he was able to secure for us. All and all it was a good car purchasing experience.
keliaqt
Mar 22, 2014
Moe went above and beyond to get the me the best deal around and I'm thrilled. Thanks again for everything and I will definitely recommend Smithtown Nissan.
marian455
Mar 21, 2014
We are really happy. I'm thanksful for the way they help us to make my decision on buying a new car. I will recommend them, thanks
jamie0909
Mar 21, 2014
My husband an I were extremely satisfied with our experience at this dealership and with our salesman Dustin. We have had many bad experiences at other dealerships so, we were very surprised at how honest and accommodating Dustin was. We were in and out in record time from what we were used to. I would highly recommend Dustin and this dealership. We will definitely be back within the year for another purchase. Thank you!
primozanoni
Mar 18, 2014
Bob Mitchell was professional and courteous. Did a nice job in working to get the price down to where we believed was it fair and reasonable.
arrondicesare
Mar 17, 2014
Excellent service all around. No hassles whatsoever, and I was out of the dealership with a new car in under 90 minutes. Can't beat that!
ddpat
Mar 16, 2014
Knowledgeable sales person and understanding about my indecision about leasing again or purchasing my previous lease. Gave me all the facts to make a good decision for myself.
nissan4
Mar 12, 2014
Excellent customer service, very friendly and knowledgable of their products. Overall the experience was far beyond what I had expected. I would recommend to anyone of my friends and family.
patdavis25
Mar 11, 2014
I have never owned a new car,I have never leased. Tyler made it so easy,he was a pro, he was NOT pushy, and got me to a price I could afford.Will was great as well,and got us out fast and was very helpful.I hope to stay with Nissan going forward thank you
doreen283
Mar 10, 2014
I had a great experience. Will definitely refer and be back! The process was easy, the car was clean and ready to go and runs great!
th231
Mar 9, 2014
Mike was very friendly and knowledgeable. He found us the vehicle we wanted at a fair price. This was the 4th vehicle we have gotten from smithtown nissan.
Nyr94cup
Mar 5, 2014
This was a great experience!the group of salesmen worked great together to provide quality service. They were able to accommodate the price that we required.
ew11211
Mar 4, 2014
great experience!! best service extremely nice people great to work with them great suv will come back after lease thanks for all your lovely help john ! !!! !!!!!!!!!!!!!!! !!!!!!!!!!!!!!! !!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!
crazeelady13
Feb 28, 2014
My experience at Smithtown Nissan with my salesman, Mike Fariello was the most pleasant experience I have every had buying a car. He was not the "typical" pushy car salesman and actually gave me the best price that he possibly could and I left there very happy. I would definitely recommend this dealership and absolutely recommend that you see Mike Fariello. I purchased a 2014 370 Z and spent 5 hours in the dealership deciding on which car and which color I wanted and Mike did not push me. Thank you. Laura from Mastic Beach
Msmelly
Feb 28, 2014
Tina was very professional, friendly and extremely helpful in helping me select a great nissan Altima and thoroughly but speedily getting everything done by the end of the business so I could drive my new car out that day!!! She is a great salesperson and I really enjoyed working with her!! One of the best experiences I have had at nissan. I will continue and so will my family to go back..again and again!!! Thanks Tina!!!
Bluefish543
Feb 27, 2014
Congratulations on having such a professional and trustworthy sales associate as Mohammad Sultan. He actually made my leasing experience wonderful. Will recommend Moe to friends. Moe has all the attributes that is necessary to be a successful sales associate. He will be quite a successful person, because he cared about me (the customer) was honest, friendly, tireless in efforts to assist me, dedicated to Nissan and his position. The consummate professional. Thank him for me. Frank C. Moretti
ezsputz
Feb 25, 2014
Leased a 2014 Nissan Altima, Great Service, Best experience I ever had. Beautiful showroom, Everything was done 123, Vehicle exactly as described, They're very well priced
CML106
Feb 24, 2014
My experience with Joe in the past greatly influenced my decision to come back to Smithtown Nissan. He is very professional and always makes the customer feel comfortable with their choice. Overall everyone at the dealership from the receptionist to the dreaded business manager was great.
Goldie10977
Feb 22, 2014
Best experience ever... from the second I walked in I was friendly welcomed And received a great deal and selection with honesty and experience Thanks for making my deal happen
Eddie72
Feb 20, 2014
Jill and Mark were very helpful and patient. They answered all my questions thoroughly and accurately. They were very polite and I would definately recommend them to anyone who wants to buy a car.
jmulli4400
Feb 20, 2014
The staff was very nice and went above and beyond to accommodated our 1yr old daughter throughout the whole process. The staff made us feel welcome and valued.
Gothampath
Feb 17, 2014
I just completed the lease agreement for my third Altima. Bob, my salesman, was very knowledgeable and extremely helpful with this purchase. Joe, their sales manager, quoted me a terrific price , which is why I decided to lease my third car with them. However, when I went in to pick up the car I was told the car was damaged by a snow removal truck. I was then offered an upgraded model at the same price. I love my new car and would highly recommend buying a car at Smithtown Nissan.
jscalici85
Feb 16, 2014
I was recommended to this dealership by a relative. I had called Joe Urso on the phone and he took time out of his busy schedule to talk to me and told me to come in. I went in the next day and was greeted by everyone in a friendly manner. I was introduced to Joe, who for the brief time we spoke on the phone, remembered who I was and what I was looking for. He then set me up with a sales associate Greg who was very nice and willing to help us in any way he can. He was very helpful and knowledgeable and helped make this an overall pleasant experience. He got me a price I was able to afford on a brand new Altima. When my credit made the initial price go up, Brian, was also very helpful. He was trying to do whatever he could in order to lower the price to something reasonable that would be able to afford. After a little bit of time he was able to lower the price a great deal. It was my first time getting a car and it was a great experience because of the people who work there. They are all so friendly and willing to help you in any way they can. I would definitely recommend this dealership. In fact, my mom is planning on getting a car from there soon. And I want to thank Joe, Greg, and Brian for everything they did for me. I appreciate everything.
Mherbert12
Feb 16, 2014
My whole buying experience went nice and smoothly thanks to Andrey. He was very friendly and to the point. He didn't push us. We greatly appreciate the kindness and professionalism. Will definitely do business with Nissan again in the near future.
lou1st
Feb 15, 2014
I was originally looking for a used car and wasn't planning to lease. However Joe and Jill made the offer so attractive that I couldn't say no.
Tard
Feb 15, 2014
John Cerruto and the Smithtown Nissan Dealership really make it extremely easy to purchase a car. The pricing is excellent, the service is wonderful. They take care of everything from insurance transfers and plates. They do it all and hand you the keys. I have purchased from this dealership before and I can testify that there service after the sale is excellent has well.
Andymill
Feb 14, 2014
Andrey Litarov really made my experience at Nissan a great one and thus the reason why I gave this dealership great ratings. He was so helpful and really concentrated on making me happy. He offered me a great price and got me the car exactly what I was looking for. He even came in on his day off so I could pick up my car the day that I wanted, Andry Litarov is the reason why I gave this dealership a high rating.
Karljrcar
Feb 12, 2014
Excellent service! Very happy with our new car. Moe was a great SALESREP and would buy another car from him for sure. Very fair price - very happy
litaxman
Feb 11, 2014
Tina and Joe were an absolute pleasure to work with. They went out of their way to make me feel comfortable with the negotiations as well as the final sale.
jmolina69
Feb 10, 2014
The service at Nissan was outstanding! I'm very happy with my new car. Jill and Mark were very nice and answered all my questions. They were very informative and professional. I really appreciate them helping me buy the car that I wanted. I recommend them 100%.
Sleon291
Feb 9, 2014
Joe Urso is a great manager who truly cares about making a customer happy. His salesman Sergio is an excellent person and worker. Who aims to make the customer happy and works with you. I would definitely return and ask for Sergio. He is an example to all salesman in this industry 10++++
AlanBoudreau
Feb 8, 2014
I had a great experience at Smithtown Nissan. My lease was coming up for renewal and Jim Fern was able to meet my conditions and put me in a new Rogue at an affordable price. I am very happy with the level of service I received.
KathleenKelly
Feb 2, 2014
I went into Smithtown Nissan to lease my 4th vehicle with them. Jill was my salesperson and she was wonderful from beginning to end. Jill took me for a test drive and answered many questions I had on different vehicles. I leased a 2014 Murano which I love. Jill was very profession and helpful. I will recommend her to family and friends.
Rsipala
Feb 1, 2014
This was my fourth lease from Smithtown. I had a long but overall good experience. Moe worked very hard and was extremely friendly. Joe and Alli were exceptional and helped us finish quickly after a very long wait. All three were very good and much appreciated!!!!
Cement154
Feb 1, 2014
Smithtown Nissan is the elite among long island car dealerships. I have never been treated like a customer there. I have only been treated as if I was a member of the family. From the receptionists, the salespeople, to the finance specialists everyone does anything they can to make your experience a great one. Our last visit proved this once again to my wife and I. Michael Fariello was more of a friend than a salesperson. He knew everything about the cars, gave us some great advice, and got us in to a beautiful 2014 loaded Altima for a price that well within my budget. When I had an issue with my Rouge lease return, three weeks after the sale, he handled it effortlessly. Just another example that the service doesn't stop after the sale is made and he truly cares for the well being of his customers. I congratulate sales manager Joe Urso for maintaining a staff of the most knowledgeable and professional people in their field ,like Michael Fariello, and continuing to achieve the highest standards year after year. Smithtown Nissan is the only car dealership I will continue to call home.
chinutz
Jan 30, 2014
anyone can sell a car its about the service and CARE a dealer provides AFTER the sale that sets them apart and ABOVE all other this is where this dealership shines !!!!!!!!!! Ed odonohue leads in setting the example of INTEGRITY !!!! and this is WHY I KEEP coming back ..
dragonfly5372
Jan 30, 2014
My salesman Jim was honest,genuine,persistant,and worked with me to accomodate us. I would highly recommend him to my family and friends.The finance guy that started do our paperwork,i strongly disliked his arrogance,coldness,unprofessionalism,and was going to walk out of the dealership.He was not a nice man,and if it were not for the manager,and Jim,we would never d business there again.This is my 3rd vehicle with Smithtown Nissan.
KahleenAndersen
Jan 28, 2014
Bob is an excellent sales representative. He made us feel comfortable and not pressured, while tending to our needs. With each of our questions he responded quickly and informatively.
honaidah
Jan 27, 2014
I went to this dealership two weeks ago and found a certified pre-owned car, Honda Accord, I put $2000 as a down payment, but then I decided not to go with the financing option and asked for my money back. I was told that that money was refundable. It's been five days since I was given a refund receipt, but the money hasn't been credited to my account yet. I'm really unhappy with this because they took the money in a few minutes and now the employee I worked with wouldn't return any of my calls! I called them again and told them about what happened they told me that it might take up to three weeks to get the money back! If I know this would happen, I wouldn't have put any money! Potential customers, please don't put a lot of money unless you're sure you're buying the car.
Adondero
Jan 20, 2014
Friendly dealership my family and I have used in the past. My ont complaint is the price due at signing was not the price quoted to us the day before.
vinnie209
Jan 15, 2014
Mr. Litarov our salesman was very helpful in selecting a vehicle that was in my price range, and equipped with the features thatI wanted. He was also very professional and patient while going through the whole process involved in leasing a vehicle. Becauseof my experience with Andrey Litarov I would not hesitate to recommend Smithtown Nissan to all my friends.
PaulMonasch
Jan 9, 2014
A very pleasurable experience. Our saleperson, Jim Fern was very courteous and professional. I would recommend this dealer to others inerested in purchasing a Nissan automobile.
Maeckan
Jan 3, 2014
Great experience, they went above and beyond to help me out and were very friendly. I love my new car and am very happy with it.
Chetty59
Jan 2, 2014
On 11/15/13,I traded in a car for a Nissan Altima. The salesman Michael F was great and the purchase experience was fine. The loan on my car was not paid until 12/31/13, which is 46 days later. FORTY SIX DAYS. I only found out about this because the prior loan was deducted out of my checking account on 11/30/13. I called Michael and he told me they were going to pay it off ASAP. Two weeks later, still not paid off. I called Brian Vasak, who was the business manager. He told me the paperwork fell through the cracks and would be paid off immediately. I called every three days and still no payoff, though I was told it was paid off. I called Ed O'Donohue, sales manager and twice was told he would call me back. He never did. A second deduction out of my checking account was made on 12/30/13. The loan was finally paid off on 12/31/13.Smithtown Nissan had no problem taking my down payment instantly but refused to pay off the loan for 46 days. This was after at least NINE phone calls, two to Ed, who lacked the common courtesy to return my call. This dealership is extremely unprofessional, and they lie right to your face. Their actions were not only unscrupulous, but borderline fraudulent as well. I would never do business with them again.
Bbora94
Dec 30, 2013
Everyone there was friendly and really helpful. They worked good prices with me as well. I'm always going back to Nissan for a vehicle.
revark2662
Dec 30, 2013
My experience with Smithtown Nissan was just wonderful. My car died and I needed to get another car as soon as possible. I looked at other cars and found the price at Smithtown Nissan was the best for leasing a car. And boy, did I make the right decision! I needed a car ASAP and Nissan delivered!My son-in-law called your showroom and spoke to one of your salesmen (I'm not sure of his name). The salesman made an appointment for us to come in on Thursday 12/19/13. However, that date was not good for me as I had a prior commitment. The salesman graciously changed the appointment to Wednesday 12/18/13 - even though he would not be there. He left us in the very capable hands of Jim (I hope I remembered his name correctly) who took very good care of us in his stead. Jim helped me pick out the 2013 Nissan Sentra and took the time to answer all of my questions. Also, while my son-in-law and i were waiting for the paper work to be completed, Jim kept on coming over to us to tell us what was happening - and let us know we weren't being forgotten. Jim's professionalism and genuine sincerity made me feel that I was being very well taken care of. When it was time for me to get into my new car, Jim took the time to explain how everything worked, Thank you Jim for a wonderful experience!!!!!!!!!!!I also have to say that Mr. Alicea was just as accommodating as the salesman and Jim. He went out of his way to make us feel "at home" and he was always coming over to keep us informed. And Mr. Alicea, thank you for the delicious coffee - it warmed me up on a cold night.Thank you Smithtown Nissan for a GREAT Experience!!!!!!!!! Great car!!! Great prices!!! Great customer service!!!!
merylbrand
Dec 29, 2013
Bob Mitchell and Brian Vasak were very Knowledgeable, professional and understanding.We are planning to return back to Smithtown Nissan when we have to get another Nissan.
Koenig814
Dec 23, 2013
Andrey was amazing. Worked with us and really gave us a great deal. Will be coming back soon to buy or lease another car soon.
TizNah
Dec 23, 2013
My experience with Nissan of Smithtown was very unexpected... I was pleasantly surprised and my expectations surpassed!!! I was met at the door within 2 minutes by Justin M. who greeted me in a friendly, yet professional manner. I had a fantastic test drive with Jim Fern who went over all the important little known facts about the car. Brian in finance was extremely quick with the last step of the paperwork. Overall, I could not have asked for a better experience!! Have no doubt that Nissan of Smithtown will take VERY VERY good care of you!!
jrossini11776
Dec 21, 2013
Mike was courteous informative and did not pressure during the sale. He gave me the best deal possible with the assistance of his manager Joe.I got a better car for less of a lease price then I was paying before. I am thrilled what a great Christmas gift
oliqua
Dec 21, 2013
My family went in on Fri. and they spoke with us about getting into a newer vehicle, I was hesitant and the kids were hungry. The staff was VERY patient with us and the kids and helped us entertain them while we looked at different autos. It got late and I told them I would be back. I went back on Monday and Mike was glad to help me find the right car. It was cold outside and Mike brought the different models to the door so I didn't have to walk in the cold. I thought that was kind of him I didn't mind going out and looking. He was very informative and he offered to help me clean out my auto. Once my auto was ready Mike sat in the car with me and my husband and went over the features of the vehicle and explained that I could always call if I had any issues. He set up my Bluetooth for me and how to use it as well. Smithtown Nissan staff was great, the insurance broker was also nice and able to assist me as well. The manager Craig checked on me during the process to make sure everything was going well. Happy Holidays to them
amalzeidan
Dec 21, 2013
Sergio was a great representative. He worked with us when we needed him to. He's very understanding and I would go back to him when my lease is up in three years. This visit was orchestrated by God somehow. Great visit.
adicrescio
Dec 17, 2013
Not only was Andrey exceptionally friendly and courteous, but he offered me such great incentives and bargains on leasing a new Maxima that I couldn't pass it up. After previously visiting several local competitors, Andrey by far offered the best car with the best deal.I look forward to many years (and many Nissans) with him!
ChrysY
Dec 16, 2013
Bob assisted in getting us a car that fits our family needs in the price range we could afford. This was a great experience for us and we left with a 2013 Sentra. Since it was a sales event, my 6 year old had a great time too.
FutureE9
Dec 14, 2013
My wife and I were interested in purchasing a new vehicle and decided to look at Nissan. This happens to be our local dealer. Michael Fariello was the salesperson who kindly,and professionally, guided us through the process of purchasing a new vehicle. He explained the difference between the lease process, the direct purchase process, and the process to lease with the option to buy. My wife and I went on a Saturday. Mike stayed past closing time to allow us to test drive some vehicles. We were never rushed, and there wasn't even a mention that it was passed his duty hours. When I realized that we were the only ones left in the dealership, I inquired about the closing time, Mike's only response was that it wasn't a big deal, and that if it's the time we needed them to be open, well then, their open. After apologizing, my wife and I agreed to come back the next day to continue shopping. Mike took us out for another test drive the following day, which closed the deal. Mike was also able to apply a boatload of rebates that reduced the car to a doable price for us. I couldn't have been more pleased with the sales staff at this dealership. I have already recommended them to my parents who are also looking at purchasing a new vehicle.
noleary
Dec 14, 2013
Dear Nissan,This was our first experience in a Nissan Dealership. We have owned GMC and Volvo cars but based on our experience with the Smithtown dealership and with our sales person, Jim Fern, it definitely will not be our last! Jim greeted us at the door and was so professional as we discussed our intent to lease an Altima. We were very happy with our negotiated price and absolutely love our car.Thanks to Jim for making our first experience with Nissan a positive one!Sincerely,Nikki and Mike O'Leary
Jcteach
Dec 13, 2013
Great place to come when you are tired of all the wheeling and dealing. Straight shooters and honest to the last minute. Looking forward to next car with them.
kay4018
Dec 7, 2013
Smithtown Nissan Is such a scam. They send out these scratch offs. You get the winning number 30478 call the number and give the girl your confirmation code. She says congratulations you are a winner. When would you like to make an appointment to pick up your prize? I make the appointment, drive 35+ minutes to get there for them to tell me I need to match the confirmation code to what they have in the store. A bunch of misleading liars and I will never do business there. They just want you in the door to try to sell you a car. The last time I went there they told me my tires wouldn't pass inspection. I go to pep boys. They bring me in the back and physically show me my tires pass with the tool they use.
james213
Dec 5, 2013
Brian delivered an outstanding buying experience !!. It was a hassle free buying experience that I have shared with my Friends and Family. This is the 3rd Nissan I have owned and the 2nd car that Ive bought from Brian and he is the reason I travel to Smithtown Nissan. I live in Nassau county and have 3 Nissan dealers within 5 miles of my house and I have to pass several more Nissan dealers to come to Smithtown Nissan but it is well worth the trip to recieve the professional level of service provided by Brian and your Smithtown team. Other Nissan dealers should take page out of your teams playbook to improve their customer service levels. Buying a new car is usually a stressfull experiance but not at Smithtown Nisaan Great Job !!!!!!!!!!
JCC16NY
Dec 3, 2013
I walked into Smithtown Nissan in search of a decent price on a lease for a 2014 Nissan Maxima. I have been to other dealerships on Long Island but I just got the run around and ended up walking out irritated. When I went to Smithtown Nissan I was met by sales consultant Jill Pulsinelli whom got me the price I was looking for on the first try. She was very nice and professional and made the whole experience very painless (going to look for a new car can sometimes be a headache). I would recommend Jill as well as Smithtown Nissan.
Mike kahnis
Dec 2, 2013
Would definetely recommend smithtown nissan had a wonderful experience. john Kraft was a pleasure and met all my expectations. I completely satisfied with the new maxima I have chosen
mikezurl333
Dec 2, 2013
A good experience and a little negotiation got us our deal. I would recommend your dealership to my friends and workmates. We love our Murano.
engineroomdm
Nov 30, 2013
Our sales person offered us the most suitable vehicle for us based on budget and driving needs. Taken out on extensive road test to demonstrate the options and safety on the 2014 Pathfinder. Excellent overall customer experience.
pmazirka
Nov 27, 2013
I came in with the desire to get out of my old Nissan Maxima lease and start a lease on the new 2014 Nissan Altima. In addition, I wanted to have lower payments than my Maxima but still have many of the same features I had in that car that I loved. Between the exceptional salesman Larry and the manager Joe, I was able to do just that. I got a deal that was better than what I had hoped for. I also received attention and exceptional costumer service that I had not had at the other dealerships with prior car purchases. Despite wind, rain and cold, Larry went out with me to the parking lot to look at the different cars and color options/combinations. He pulled out two different cars for me to test drive while I was waiting inside a warm, cozy dealership floor. He took care of all paperwork, insurance and registration matters in phenomenally brisk period of time. From the time I walked into the dealer and after all of the discussions, explanations, thinking, choosing, test driving, moving things from old to new car and signing paperwork, I was driving away from the dealer in my Brand New Altima in less than 200minutes (just over 3hours). Absolutely incredible, as it has taken me longer to once buy a computer from best buy. That evening, as I was walking to my condominium, a neighbor noticed that I got a new car, so I stopped and chatted with him about it. He asked me which dealer I went to, assuming it was Atlantic, which is the closer own to our complex, but I made sure to mention that it was Smithtown Nissan and that it was a fantastic experience, something that should be the gold standard for all dealerships.
JCanese
Nov 26, 2013
Friendly atmosphere.I was in and out in about 2 and hours.I got the car I wanted at a great price.Overall an enjoyable experience.
baustin27
Nov 21, 2013
Buying a car at Smithtown Nissan was a stress free no hassle experience. I was very impressed how the salesman really respected my time and did not play the normal sales games. I was educated on pricing and other options for me in the market and salesman was serious and about getting me into a Nissan. His style and no hassle approach is the reason decided to buy the car.
lorrw
Nov 21, 2013
Very good experience. Salesman was very informative when I took the vehicle for a drive. Courteous and professional and I was very impressed. Would highly recommend this dealership. I rate it very high.
jo3v
Nov 14, 2013
I was treated like one of their own and there was a friendliness in the atmosphere. They had met all of my needs and surpassed them very quickly without being pushy. I can see that when i have to get my car serviced that my experience will be the same and is looking forward to it.
Mv123
Nov 14, 2013
Great experience overall! I would say that the sales team is thorough and honest. I would send anyone to smithtown nissan for a new car
Melissabenedek
Nov 11, 2013
I was in the market for a new car, my lease was almost due. I went to Nissan Smithtown Dealership and dealt with a Salesman. I then went to other dealerships to look around. Joe Urso contacted me and worked with me to accommodate all of my needs and find me what I was looking for. His dealership did not have the color of the car in the model that I had wanted. Joe assured me he would locate it and I would have it within the week. He also came through with the best deal. He did and I am Very happy...I would highly recommend Joe Urso to anyone in the market for a new car.He made my experience very comfortable and the outcome was Great...Melissa
MFredriksen
Nov 11, 2013
Great dealership! Hadn't considered them for quite some time because of reputation, but I'm glad I gave them another shot. My experience now - no hassle, great price, and customer-focused!!!
canae5
Nov 4, 2013
I had been to a number of dealerships and the first thing to impress me at Smithtown Nissan was when Keith greeted my daughter and I at the door. He was kind and not pushy. He was courteous and very knowledgeable about all the Nissan vehicles. After taking care of my ill husband for years and then his passing this past August, I was not emotionally, or financially ready to NEED a car. As fate would have it, both my vehicles broke down and required too great an investment to fix. I was determined to get a reliable car, one that also felt safe. After the test drive, I knew the Altima was for me. Keith negotiated and worked with me until a price was met, with great satisfaction from me. My daughter and I could tell that Keith was genuinely happy for us, that means much. As for Will, he too, was terrific. He was very kind and considerate in telling me how my credit was and explained my options. I would DEFINITELY recommend your business and have already! My daughter is moving back from San Diego, and I know she is in need of a vehicle! See you in the spring, when she is back!
jtsmomma
Oct 30, 2013
The friendly assistance and attention that I was given by Jillian, Joe and Christian is truly outstanding. This is my second leased truck with Smithtown Nissan and I will be back again at the end of this lease as well. I was only browsing the show room when my husband and I came in while waiting for an oil change on my Frontier when we were approached by Jillian. I quickly told her that we were not interested in buying a car, we were just killing time while my oil change was done. She was understanding but evidently made me an offer that I could not refuse. I was under severe time restraints but she and Joe and Christian all made it possible for me to drive away in my fabulous new truck in record time. I had absolutely no intention to buy a truck that afternoon but thanks to Jill and Joe and Christian I did. And, I am thrilled. I will most definitely recommend Smithtown Nissan to all of my family friends.
djacobso
Oct 29, 2013
experience was great Keith was very helpful and informativeKeith reviewed the full workings of the car leased and walked us thru the process from beginning to endand was very professional as was Alli
agkohler
Oct 27, 2013
I went in to buy out my fiance's car and due to good service and a willingness to work with me on the part of the dealership I left with a new car myself.
dkahn35
Oct 27, 2013
This is my fourth car obtained through Smithtown Nissan.My only [minor] concern is that the up-front costs for the lease were not more fully explained. Other than that, very happy with the service provided by Smithtown Nissan.
Ciarm94
Oct 25, 2013
Great experience I appreciated all Bob and his associates did for me I'm very happy I thank you all for everything he did in getting me my first lease!
Bravabull
Oct 24, 2013
Mike was excellent and upfront about my wife and I buying a new car. The dealership gave me max for my trade in. Mike took his time and explained to me the steps about buying the car. He didn't hide nothing. Got me the best deal for my new car. The whole dealership was friendly. Mike stayed the whole time even past closing to make sure I was satisfied with the car and drove away with my new car withing 3 hours of walking in the dealership. My next new car will be coming from Smithtown Nissan and as we as Mike.
rosemast2478
Oct 24, 2013
When I went in, Keith and I agreed that I would pay no more that $400 out of pocket. When I went to pick up the car, Brian Vasak told me it was mandatory for me to pay for the first month... which was not what Keith told me. Brian was extremely rude and unprofessional about the situation. Thankfully, Keith took care of it. But to have a business manager talk to me the way he did is simply unacceptable.
Nissanreview
Oct 23, 2013
Keith was very professional, helpful, accomodating and made the process of turning in my car and obtaining a new one as easy as possible. I will refer him to friends and family at every opportunity.
Dianekepp
Oct 22, 2013
The overall experience with this dealership was excellent ( friendly, knowledgeable, kind, honest salesman, beautiful cars, and good prices). The salesman made the buying new car experience exceptional!
lambrix
Oct 20, 2013
We had a great experience with Andrey. We came in at 4:30 on Sunday and they close at 5pm. Andrey worked with us and got us in the car we wanted and stayed late to make sure we knew everything about the car and were happy. He made sure all of our questions were answered.Thank you Andrey!!!Kevin and Kelly
donnamazotasmartone
Oct 18, 2013
we go here all the time..we've bought 5 nissans dating back to 1987. Dealership has treated us well. Sorry to see Matt Brown leave though,
nbaram
Oct 17, 2013
I came in to buy a Nissan Sentra. Staff was very professional. I got a great deal on a lease. Very happy with their service.
TaraGrynne
Oct 15, 2013
My previous car was totaled when I was rear-ended. After a friend waxed rhapsodic over his experience with this particular dealership, I decided to visit them. Despite the banks being closed for a holiday, I still was able to drive away in my brand new sentra in only a few hours! Fantastic!
kristinmccann27
Oct 13, 2013
This is my third time buying a new car at Smithtown Nissan, my parents come to this dealership as well and it is always a wonderful experience. Everyone is very friendly, answers all of your questions, and wants to help you the best way that they can. I am so glad that I was able to get a new car yesterday! Lawrence was very thorough, explained everything and made my vehicle purchase stress free and easy! I would recommend him to anyone that was coming to the dealership. Ally was also very helpful and a pleasure to deal with!
LouisGelsomino
Oct 13, 2013
The service at Smithtown Nissan was exceptional. Both Joe Urso and Jill Pulsinelli were very helpful and attentive and willing to be of assistance with regard to both educating one on the particular car and the ultimate purchasing of the car.
marilyncarrano
Oct 12, 2013
The salesman was very pleasant and did everything possible to assist us in purchasing our vehicle. We explained what vehicle we desired and he made every attempt to assist us with our financial needs. Our experience with Smithtwon Nissan was very enjoyable.
abbene3
Oct 12, 2013
Great service! Wasn't expecting to buy a car same day but the price they gave us was fair and process was quick and simple. Keith went through every option with us and was patient with all of our questions. Would highly recommend salesman and dealership!!!
katmarie71
Oct 11, 2013
After having a car accident and not being ready to buy a car Nissan Smithtown made the experience so easy. Bob Mitchell was so good, took time to talk with us and help us make an informed choice. The people in finance worked with us and spent quite a bit of time finding an addrdable payment for our leased car. I never thought I would drive out with a new car that night and I did! I highly recommend this dealership and will use them in the future.
Dbg312
Oct 9, 2013
From the second I entered the showroom I was greeted with a warm welcome. Everyone there was more than helpful and thorough in my selection process. Smithtown Nissan had amazing customer service and I will definitely recommend this dealership to my friends and family.Sincerely,Dustin
Fme4123
Oct 8, 2013
The offer made was the offer given with no double talk or hidden fees. Bob the sales agent; Joe the sales mgr and Brain in Finance were all professional and I would recommend your dealship to friends and family.
herrmann48
Oct 7, 2013
Andrey was very knowledgeable and worked with us to achieve a price that was agreeable to us. He expedited the lease agreement so that we were able to drive home with the car selected. Jonathan was very pleasant to deal with and was also very knowledgeable with all the details of the car we leased. Brian was very personal and guided us quickly through the financing process.
Mev69
Oct 5, 2013
I'm a return consumer of Nissan product and the overall excellence of the vehicle. Having decided on a new Nissan I went back to Smithtown Nissan, Where I was greeted by an excellent sales representative " Andrey Litarov" who made the stress of a new car buying much easier.He asked what I was looking for and he met all my expectations right on the head. The test drive was wonderful. My Daughter commented on the way the deal was determined and on the expediency of the transaction. Andrey went through the entire process with me in and met my expectations. Once I decided to make the purchase, he executed the transaction. With your finance manager Allison Rollero, who treated me with the professionalism one expects but does not often get these days. The car was prepared and all the work that needed to be done was done without a glitch. I was very happy to leave with my new Nissan and hope to enjoy it fully. P.S. in case I needed any help with the technical aspects Andry said to call any time. Thanks to him and to Allison I am a happy customer. Thanks you very much. Marie E. Volpe
TonyGrosso4
Oct 2, 2013
Dustin and Joe were a pleasure to deal with throughout the entire lease process.I was treated as a valued repeat customer that I am. I always appreciate that kind of recognition and service.That's why I have been returning to Nissan for so many years.
DSwanwick
Sep 30, 2013
Everybody I came into contact with, was very helpful & resourceful. We left the dealership very excited & happy to be in our new vehicle. We look forward to our next lease. We currently have 2 vehicles with this dealership. Every one of our concerns & needs were met.
jonhayduk
Sep 30, 2013
Larry and the managers at Smithtown Nissan were very helpful finding me the best car I could get at the price I could afford. Everyone was very friendly and helpful, I would recommend this dealership based on my experience there.
MG6666
Sep 25, 2013
Initially went to buy a pre owned car but thought a new car was a better deal. The deal to acqurire the car was made effortlessly.
Keforte
Sep 23, 2013
I am very pleased and happy with the overall experience with smithtown Nissan. Gregg Allman was wonderful and have me such am awesome deal. I had my boyfriend purchase a car from him two days later because I was so pleased with him, Kudos to you Gregg and the rest of the staff.
maggie1916
Sep 23, 2013
Kudos to Lawrence Taylor who made a stressful experience a pleasant one. He took time to explain all the 'bells and whistles', hooked up my blue tooth and explained all the new features of my new car. I would highly recommend a friend to go and visit him.
Jenna3315
Sep 22, 2013
Thank you. I will use this dealership in the future. I look forward to my next car lease/purchase. I will recommend this dealership to others.
lisafurman
Sep 20, 2013
I came into the dealer interested in either the Rogue or Juke models. My husband had met Andrey before when he traded his truck in for a Nissan Altima. After a few years of driving a Volkswagon Routan mini van, I wanted to drive something a little sportier. With two daughters, I still needed something practical and safe. My husband and I met with Andrey on a week night evening with our two daughters. Andrey was very helpful and even set the girls up on the computer to play and got them snacks. Chris Nesky was also very helpful and pleasant to deal with as well.
shivi
Sep 20, 2013
We are satisfied with the way that we treated .It was a great experience. WE REALLY APPRECIATE all the help .THANK YOU SO MUCH. Sergio Rodriguez and Christian Nesky.
Evemas
Sep 18, 2013
What a great experience!!!!!Our experience at Smithtown Nissan was amazing, they really go above and beyond to meet our needs. They were friendly, respectful and so professional. I could sit here and go on and on about how great they are, but is better to experience it for your own. Stop by and ask for Bob Mitchell, he help my husband and I with our new lease and was outstanding!!!!!
chrisy37
Sep 16, 2013
John went over and above to help us obtain our new vehicle. He was extremely professional and courteous. Additionally, he displayed extreme patience despite our bouts of indecisiveness during the entire process. We would not hesitate to recommend your dealership and specifically, John Kraft to others in their quest for a Nissan vehicle.
mercy726
Sep 16, 2013
I am extremely pleased with the level of service I received at Smithtown Nissan. Susan, Rich, and Joe went above and beyond my expectations and handle my purchase with an exceptional level of professionalism, very knowledgeable, high patience, and great feedback on all my questions and concerns. I'm very pleased with the service I received and look forward to working with them in the future. I'm loving me new Maxima!! Thank you guys!!
mariaguerra
Sep 13, 2013
As a customer of smithtown nissan, I have to personally say my experience with the two gentlemen that helped me were very easy to work with. There knowledge and professionalism was outstanding. Due to my decision of leasing, I would recommend anyone person that is interested in a new vehicle make this your first stop. I honestly believe it would be your first and last.
chrisnellen
Sep 10, 2013
VERY pleased with the new Armada. Feel like we got a value with the deal we received. After doing alot of research Andrey confirmed all that we thought about size, price, economy, etc. We are glad we shot the lock off our wallet and went with the Platinum Armada. Will and Andrey were very informative and answered all our questions. We came in shopping and drove away sold. Thanks again!
bev18
Sep 5, 2013
Excellent dealership, Andrey Litarov, our sales consultant was great. Everyone there is extremely polite and willing to work with you regarding model, price and financing. I am a long time Nissan customer and have dealt with dealerships from Westbury to Patchogue and found that Smithtown Nissan and their staff have all contributed to making leasing a new car a very pleasant, quick and positive experience. I look forward to doing business with them again for my next car.
niscar010
Sep 5, 2013
I am a new Nissan Customer. As soon as I got to the Dealership, Andrey Litarov was immediately available to help me. He listened to my needs and was able to direct me to the right car. He was friendly, knowledgeable and professional. The price of the car was right and the finance department was able to meet my needs. I am happy I went to Nissan. The car feels solid and well built. The overall experience will keep me going back.
manine233
Sep 2, 2013
Jorge was excellent. He was knowledgeable and personable. I have been leasing and purchasing nissans and Infinitis for 16 years and never got in and out of a dealership so quickly and efficiently. I highly recommend Jorge and smithtown Nissan.
neilwolk
Sep 2, 2013
John was very helpful and attentive and worked with us to arrive at an acceptable price, and he made the process as painless as possible.
ldonohue50
Aug 31, 2013
The salesperson was very knowledgeable about the car and answered all my questions. Everyone at the dealership was helpful, courteous, and treated us with respect. They were willing to work with our budget and spent a lot of time assisting us.
rururusso1
Aug 30, 2013
I was very happy and pleased with these two men. They are definitely an asset to Smithtown nissan. I was treated with respect and dignity. Bob mad us laugh which made my car buying a pleasurable experience this time around. Way to go Smithtown Nissan.
jessew87
Aug 28, 2013
Bob Mitchell helped me lease a brand new 2013 Altima. Bob was very helpful, insightful, and he was able to accommodate a competitive dealers offer, only he made the deal even better. He also helped me find insurance for the car. Will Alicea (finance manager) finalized the deal and was also very friendly and helpful. Overall, this dealership went above and beyond to help me find the perfect car, and the staff is excellent. Thank you!
mddougherty86
Aug 27, 2013
From the time I entered the dealer till the time I left it was a great experience and went as smooth as possible. Joe and Tj made choosing a car very easy and they were able to find me a car that I will be able to use for many years.
cdondero66
Aug 27, 2013
we got our last 2 cars from Smithtown Nissan and had good experience with both of them. we have sent our friends their as well.
craner2
Aug 27, 2013
Michael was very pleasant and friendly throughout the whole buying process. I felt very comfortable purchasing the vehichle through him. He explained everything in great detail and had great knowledge of the vehichle he showed us.
JoshuaGlas
Aug 25, 2013
Dustin was extremely helpful and patient during the whole transaction considering I was very indecisive and had my 3 young kids with me (who were not the easiest to shop for a car with). Additionally, the dealership greeter (I think her name was Annmarie), was so fantastic in letting my 2 girls sit in her chair and help her greet customers. It made a stressful situation much more easy to deal with.This is my 3rd car from this dealership. I am very happy with the service I've received overall.
kmilitano
Aug 24, 2013
It was not my intention to buy a Nissan Altima. We looked at several cars, even test drove a few before landing at Smithtown Nissan. The moment we walked in the door, Jorge Cordero walked up to us, shook our hands and introduced himself. He was warm and friendly and put me at ease as though he was an old friend. After asking us what we were looking for, he proceeded to show us the 2013 Altima. I had a lot of questions and concerns and he took each one seriously and patiently answered each one. I should add that I haven't bought a car since the Mets and Yankees were in the World Series - this was a big event for me! After test driving the car, we talked some more. Jorge was extremely knowledgable and considerate. We shared stories and laughs and before I knew it 2 hours had passed. It was quite a pleasant experience. Oh and he sold me the car. Jorge's helpfulness did not end there though. Picked the car up yesterday and he took his time to show me every annemity on the car and how it worked. He asked if we had any questions and made sure I was comfortable with the purchase. I did not feel rushed in any way. He even washed the sticky tape from the label off the window! He is thorough!The car is beautiful inside and out and I am very happy with it. Who know i would be happy with a car that initially I wasn't even interested in.If you're looking to buy or lease a new car, I recommend you go to Smithtown Nissan and ask for my friend Jorge. He'll take care of you.
shelly aponte
Aug 23, 2013
Return customer for 3yrs amazing customer service and deals. Satisfied always. Joe urso and his sales team are great and always get me the best car and deals. I am dedicated to smithtown nissan. Will in finance was so great and a huge help and my sales guy mike was great as well
smmleo
Aug 19, 2013
My wife and son are delighted with the car but to me the final process left a sour taste in my mouth as the experience was great right up to the time I met with finance manager. Sales manager and sales consultant informed me of no money down deal but never did i expect the additional cap cost reduction and bank fees associated with this lease. So i was shocked that when i met with Ali, the requested amount was $1700 more than expected. This should have been told to me upfront and I'm upset that i let them get away with this. I'm considering calling the Better Business Bureau to issue a complaint because I sense this may be against the law. I've leased three other cars in the past, VW, Dodge and Honda and never did i ever get blindsided like i did yesterday. I hate to hold this against Nissan but i will probably never buy another Nissan in my life if this is the type of dealers that represents you.Sean Moran
perrottafam5
Aug 18, 2013
My experience at Nissan was a good one! Andrey was very helpful and knowledgeable. I now have 2 Nissan vehicles and I am sure I will be returning again in the future.
stephaniepergola9
Aug 17, 2013
overall, i always have a fabulous experience with smithtown nissan. they go above and beyond. i would highly recommend and the staff is always pleasant :)
6312296623
Aug 15, 2013
it was a great experience, i got the explanations and the car i needed. the employee was very helpful in purchasing this nissan pathfinder.thank you.
jbrenna2
Aug 11, 2013
We were so pleased and grateful for the wonderful service we received from salesman Greg Ammann. He was very professional and helped us the find the exact car we wanted. He went above and beyond to make sure we received the best of service. We love our beautiful X-Terra and will highly reccommend Greg to all of our friends/family for their next Nissan car! Thank you to Greg and Craig Fina for excellent service as usual from Smithtown Nissan! It's the only dealer we will use..All the best, John and Sue Brennan.
Tenety10
Aug 6, 2013
Great all around ...thank you for keeping us in the Nissan family! The dealers and finance department are aces and the best around. No gimmicks...just the truth from this dealership.
taximom3247
Aug 4, 2013
As usual, we had a wonderful experience at Nissan. This our third car from Smithtown Nissan. Our son and daughter have both also purchased cars here. We trust Joe Urso completely. He has always been upfront and fair with us. We also leave completely satisfied and happy with our new vehicle. Will was also very helpful and explained all the financing to us. TJ our sales rep was wonderful. He was very knowledgable and helpful with a great personality. All in all, a great experience. Our next vehicle will definately be from Nissan Smithtown. We highly recommend this dealership.
ecoliver
Aug 1, 2013
I had a very good experience at Smithtown Nissan. The Salesmen Jorge Cordero was very knowledgeable, therefore the process of the new lease was efficient ensuring that within a few hours, I had a 2013 Altima in my driveway, This rating of 5 is well deserved due to the service I received from Mr. Cordero and his staff.Thank you,Mrs. Eleanor Oliver
Arberner
Jul 31, 2013
I am a returning customer because of the great deal and customer service. I leased a Rogue 3 years ago and picked up a new lease today. I would definitely return for another car in the future.
mish0911
Jul 30, 2013
People were very helpful and knowledgeable. Joseph Urso continuously checked on customers and was around if any questions. Andrey was flexible to my needs and understood what i needed. would definitely go back, as this was my second car i have leased through smithtown nissan
Staceyturk
Jul 29, 2013
Andrey was very helpful and very cooperative! He got me a great deal and showed me how to work all the features of the car with great thoroughness and patience! I would recommend Nissan of Smithtown to family and friends!
siebal
Jul 26, 2013
Loved every second of my experience with Smithtown Nissan! This was my first time leasing so I was very distrustful about the whole process. Andrey (our salesman) was extremely patient and helpful throughout our entire time there. He answered every question without hesitation and was more than willing to go over every option available for what I could afford. I have already recommended this dealership to co-workers and I hope they will use my advice and ASK FOR ANDREY!
dscsteel
Jul 25, 2013
The overall experience was smooth, relaxed and straight forward. Jorge Cordero was our sales person and very helpful. This is our second new car purchase from Smithtown Nissan and most likely well be back for a third.Thank you,DS
jamiev522
Jul 25, 2013
Andrey was a pleasure. He was extremely helpful and conscientious in getting me the price I needed in order to make this deal happen. He was professional and courteous and I will recommend him to anyone in the market for a Nissan.
CBSA1
Jul 23, 2013
I bought my second Maxima from Smithtown Nissan and the only thing I can say about the Smithtown Nissan family starting with my sales person Andrey Litarov is; Professional, Honest, Enjoyable and Fun dealership I have dealt with. It would be hard to find a dealership better than this one...
missrobin131
Jul 22, 2013
I was due to trade in my 2010 Sentra that I leased. Larry told me about the great deal of the Pull back program where I could get a new car and Nissan would pay the remaining payments on my current lease. I told Larry that I was getting married next year and that I had a certain amount that I could put down. He was able work with me and get me into a new car that was in my price range. Joe came over to congratulate me on my wedding and told me that they would do the best that they could to get me into a new car that was in my price range. I will highly recommend anyone looking for a car to see either Joe or Larry at Smithtown Nissan because they were very friendly and helpful in making my decision to lease another Nissan Sentra.
Rose061187
Jul 22, 2013
I had a wonderful experience with Nissan in St James.. The Salesman Michael Fariello was soo nice and helpful, he went above and beyond at getting us the deal we wanted. Everyone at Nissan were very nice, respectful, and helpful. I love my new Nissan Murano and love driving it! Thank you Again to Everyone at Nissan!!!
cweilbac42
Jul 21, 2013
I bought a new Altima . I was not expecting to walk out with a new car but the price was something I could not walk away from.
ianpenn12
Jul 21, 2013
This has been the single best car buying experience. I truly believe and know that I walked away with the best possible deal for the vehicle. Sales manager Joe Urso and the rest of his staff are true professionals at what they do. I would highly recommend this dealership to friends and family. A++
Khessel
Jul 21, 2013
Greg A. met all of our requirements and was a pleasure to work with. He helped us greatly in finding a new, safe car at a reasonable price. He was very personable and informative and it was obvious that he knew what he was talking about. We will definitely visit Smithtown Nissan again !!
Jaharris301
Jul 20, 2013
Smithtown Nissan is a great dealership. When my family walked in to discuss possible incentives that were available and returning my lease early, Joe, the manager listened intently to what I wanted to do and paired my family with Mike. Mike was great. Mike listened, which is key, to what my family wanted, and was very importantly, extremely nice to my wife and five year old daughter. Mike could not do enough. It was 95 degrees and he was pulling cars around, making sure everyone was comfortable, and was easy going. When we came back from test driving a new Pathfinder, which was great, he sat us at his desk and went to crunch numbers. My daughter was hungry and we needed to break a 10 dollar bill, the receptionist was willing to give her a dollar out of her own pocket so she could get a snack!!! You do not see that ever!!! What a great person!When Mike came back with the numbers, we continued to try to make everything work. Joe came to check on everything and was willing to go the extra mile as well to make things happen. I had to take my father to the airport and both Joe and Mike let me leave, keeping me informed of possible pricing. How many times would a dealership let you leave and follow up with a call? Overall, a great family atmosphere, Smithtown Nissan catered to my whole family, not just me, and isn't that what you want? A dealership that cares? Mike, our salesperson was great. Go see him and see how hard the kid is willing to work for you. I have leased multiple cars from Smithtown ranging from Murano's, to Pathfinders, Rogues, etc., they, both Mike and Joe are great!
Willyr01
Jul 18, 2013
Yesterday I went to Smithtown Nissan to try to trade in my 2012 Sentra with 60,000 miles for a new one. As has happened three previous times at this dealership, I left with a brand new 2013 Sentra!!! I had the pleasure of working with Andrey Litarov as my salesmen and then meeting Rich the sales manager to close the transaction. Both of these men were professional, knowledgeable, courteous and respectful. I then had to sit with the finance manager Will Alicea, who continued the great experience. There is a reason I have purchased three other vehicles from Smithtown Nissan---- This is and HONEST dealership!!! What they say is what they mean, there are no games played and no doubletalk. I have also ALWAYS used the service department for all of my vehicles, and the great experience continues next door with service. Same quality experience, professional, great work.
Maenzaa123
Jul 14, 2013
My family and I purchased 3 cars from this dealership. Each experience being exceptionally great! The process was smooth and very quick. Joe urso and Rich I. made sure I was more then satisfied.. I would not go to any other dealer!!!! I Love my new car
jdlb42
Jun 24, 2013
I still have bad taste for this dealership due to the final process with the F&I Mgr. Joe AKA: "TINY" asking for $2300 for an Acquisition fee after we thought we were all done, 3 hours at the dealer, all paperwork signed, (so we thought), plates transferred, & then 30 minutes till closing he asks how I want to pay for it as if it was a $20 fee. We leased 2 cars that day, we felt & we still do feel that we were taken advantage of that day, that is why we don't recommend this dealer for sales but I do recommend for service. We bought 3 cars there that summer, with Rob Turnowski, who we liked, who told us we will be treated like family REALLY! "Like Family". Since that FINAL day with Smithtown Nissan I have leased a 2011 Toyota RAV-4 for my wife, she originally wanted a Murano & purchased a 2010 RAM 1500 for my other son, he wanted the Titan. Next car will be a KIA Optima or a Nissan with another Dealer.P.S. Service Techs are more professional, put them in Sales & Finance
brittniejeffries
Jun 21, 2013
I had a great experience at smithtown Nissan. I was able to get a wonderful car there. The only problem was that there is a glitch in my navigation system but I called Jorge about it and he was very helpful. He is very friendly and I would definitely recommend that you go to him to purchase your next car.
emilyarth
Jun 18, 2013
My experience at Smithtown Nissan was nothing but calm, relaxed, and pleasant. Craig Ammann was one of the most accommodating and genuine salesmen I have ever encountered. He was so flexible, and really had an innate drive to make a sale happen. He was not pushy at all. He knew exactly what he was doing, and was there to answer any questions along the way. After just a little over three hours, the sale was finalized and the brand new 2013 Nissan Sentra SL was ours. I am definitely coming back to Nissan of Smithtown for my 2014 Rogue next year! Thank you to everyone involved, especially Craig, for such a great car-buying experience. I will recommend you to everyone and anyone and will be back soon! :)
star422
Jun 13, 2013
I am giving a bad rating for the reason that I did not hear back promptly, and I never heard back after the last time I called. I went there on a Saturday to look at a car. When I called I was asked that if I couldn't make the appointment on time to give a call ahead of time. So I arrived to the appointment on time. I decided to buy the car granted the payments worked out. They said since it was a Saturday I would have to wait until the banks were open on Monday to get results. I was told I would get a phone call Monday. Monday I waited until the afternoon and decided to call. When I called they said my sales rep Bob was busy and would call me back. He never did, so I called again around 3pm and got in touch with Bob and he said that finance would call me back. They never did. So I called back again for the 3rd time around 7pm, only to have the women at the desk sound annoyed that I was calling. I said if I didn't hear anything by the next day they could forget about any deal and I wanted my $100.00 back. 9am the next morning I got a phone call from Bob saying to come in. I ended up buying the 2012 Nissan, which I love. Though I realized when I got home after picking up the car that there were no car mats and no car manual book in the car. I called again and got a women who sounded annoyed yet again when I said my name. She said Bob would call me back. He never did. I gave up and decided that the car mats and manual were not worth the aggravation of dealing with this dealership. I love the car but the dealership was a bunch of idiots. If I'm told to make my "appointment" on time, and I'm there on time, than I expect to be called back when I'm told and not get an attitude from the women at the desk who picks up. NEVER AGAIN, and I would not recommend this dealership to anyone.
hawaii89
Jun 11, 2013
My rating for Andrey Litarov as my salesperson is exceptional....he satisfied all of my expectations for buying my first Nissan vehicle. I rate Smithtown Nissan dealership as exceptional as well....I plan to bring my vehicle in for all service work to Smithtown Nissan, as the are most familiar with my vehicle. I love my new Nissan Rouge and feel it will be the best vehicle that I ever owned.....I have already recommended my salesperson, my Rouge and my new dealership, Smithtown Nissan to everyone...
Jgoldz88
Jun 8, 2013
I had a great overall experience purchasing my first new car from this dealership. People were friendly and have only good things to say about my experience!
carin1
Jun 3, 2013
2nd time visiting this dealership and have had a great experience both times!- I found the salesman, Andrey ,extremely helpful with ending my current leased vechicle with Nissan for a new one. I love my new Rogue and Andrey was very patient and friendly with explaining all the new features in my new car. He made it painless and took the time to find the right car for me at the right price.- thanks again for all your help!
dfardella
May 17, 2013
This dealership is top notch and their salesman, Matt Brown, is as good as it gets! I had a wonderful experience with the lease of my 2013 Altima this past January. I felt Matt was honest, knowledgeable, and a pleasure to do business with. He is HIGHLY recommended, and will definitely use him again for my next auto lease/purchase!
jimmyz824
May 10, 2013
I recently purchased my 2013 Nissan Altima on April 13, 2013. This is just one of the many vehicles i have purchased/leased through Smithtown Nissan over the past ten years. I would not go anywhere else. They always give the best deal and i never feel pressured or uncomfortable. Most of my dealings were with Joe Urso. What a guy! Honest, respectful, courteous, gentleman. He is very knowledgeable of all the vehicles he sells. All my family and friends always thank me for referring them to him. He leaves a great impression on everyone. And he always gets the deal done. I have never walked out of there without the best deal on a new nissan. Recently Joe was promoted to sales manager which was greatly deserved. What's better than having a honest guy with that much integrity taking care of your car buying process but to have him as the Sales Manager of the deal. That's even better. Which we all know really makes or breaks the deal! On my last deal Joe was just starting out in his new Sales Manager Position. When i heard i was really happy for him. But to be honest i thought wow i hope this don't effect my positive relationship with this dealership. He referred me to Bob Mitchell. All i can say is this guy was everything Joe was. When i left there with my Altima I felt like I was part of Bob's Family. Bob put together the deal and ran it past Joe and everything went smooth. I could of never purchased this car or any other Nissan for the deal Smithtown Nissan gave me. To sum this up if you are in the market for a Nissan you would be making a big mistake not to stop in Smithtown Nissan and give them a chance to show you the difference that sets them apart from the rest. And from my personal experience i highly recommend Bob Mitchell (Salesman) and Joe Urso.(Sales Manager) Give them a shot you will not regret it!!!!!!
Agonzal26
May 6, 2013
Bait and switch. Found a BMW 335i I was looking for called contacted Cheryl Pagano through Internet sales told her I was interested. She told me the car was still available set up an appointment for me to see it and said it would be their for me to see the next day. The next day as I got ready to make the hour and 20 minute drive there I called Cheryl Pagano to ensure the car was available she didnt answer I sent an email and she responded with "OK great when you come in just ask for me. I do see that the car is still available for you. See you at 1:00pm if you are running either early or late just either call or email me" I arrived after the long drive she introduced yourself said she will get a salesperson the sales person came and asked what car I was there to see I told him he then told me the car was sold last week. You can imagine I went off on them. I just spent all that time driving, gas and toll money. She blamed the computer system for saying the car was there. It's a small dealer know what happens in your place of work. It was a horrible experience. Do not risk making a trip here if you see a car you like online
finch53girl
May 3, 2013
When my son and I walked into the Smithtown Nissan dealership we were greeted by a very polite young lady and one of the managers directed us to a very nice salesman by the name of Tyler. He knew what I was looking for and was able to get us a beautiful black Rogue. The next step was meeting Christian Nesky, one of the finance mangers. We were able to agree on a price the suited my budget and the entire process was completed within 24 hours. What a pleasure to have all the DMV paperwork taken care of by the dealership. The purchase went smoothy and quickly. Partly because I knew what type of car I wanted and due to the professionalism and care of all involved from Smithtown Nissan
BFrers
Apr 29, 2013
Salesman Andrey provided a great experience. He made the entire process easy and painless. He took the time to get me a great deal on a new Rouge and Sentra for a great price. Would highly recommend him to anyone looking for a new car.
Anthiony222
Apr 22, 2013
My girlfriend's lease on her rogue was up so we went to Smithtown Nissan to see what her options were. We found a new Rogue that she really liked. The price they gave was not bad because she was not putting money down but they way they conduct themselves is just awful. At one point she walked away to call her mom and the manager follows her outside and starts saying all this stuff in her ear. They were just so rude I could not believe it but she decided she wanted the car so she went to the person in charge of financing. Our salesman told us she would have to pay a certain amount of money down just for 1st month and the usual fees. When she sits down with fiance manager, SUPRISE, there is also a 600 dollar closing fee that had never been mentioned. All they did was play games and at the end my girlfriend was happy with the car but left crying because of the experience. I am disgusted and will not set foot in their again except for the three years free maintenance that she supposedly has but they would not put in writing. They all need to be trained in customer service.
alex6131
Apr 20, 2013
The experience I had with my sales person, Matt Brown, was great. He fulfilled all my needs and answered all my questions. However, the sales manager gave me trouble in getting the payoff for my car I returned and I had problems finalizing the paperwork with the financial manager.
foley67
Apr 15, 2013
Great dealership. I got an excellent deal and I love my car! I would recommend to family and friends. The new maxima is great and wonderful!!
serp04ss
Apr 2, 2013
I have been dealing with Smithtown Nissan for many years. I believe this is my 6th vehiclke from them and we always receive the best price. We have purchased and leased on different occasions, and we always receive the best price. I always price out 3 other dealerships before and Smithtown Nissan always beats my best price.Service here has always been excellent, the sale staff very courtious and helpful. You never feel pressured into any extra options or items to increase their costs. I never had a bad experience here from the salesmen to the finance managers, everyone has been great.servicing your vehicle here is also very easy and they have a nice waitng area if you must wait and they even have an express oil change service to get you out with in 30 mins or quicker.
courtneyross
Mar 20, 2013
Rich and Greg were both GREAT!! They worked very hard to get me what I was looking for. They listen to me and got me into a lease for the amount of money i was able to spend. i would and have told friend to see both of them for new cars. Im so happy with my car and thankful for the time both Greg and Rich put in to make me happy.
Doreenv
Mar 7, 2013
I met with Jorge Cordero at Smithtown Nissan to lease a new Nissan Rouge and I have to say it was the best experience I had with leasing a new car. Jorge was very friendly and extremely accommodating I would highly recommend him to my friends and family.
AndreaDahlem
Mar 6, 2013
Matt Brown was an exceptional dealer! He worked with me on my price range and was very accommodating. He returned my calls in a timely fashion and was very personable. I would recommend him to anyone who is interested in buying a Nissan!
bermudjm
Feb 21, 2013
We were looking for a vehicle to replace our 2005 Nissan Altima. When we arrived at Smithtown Nissan, we were greeted by a courteous and competent sales staff.. Matt Brown made the expreience a positive one. We are very happy with our purchase and would recommend Smithtown Nissan.
Kam21288
Feb 20, 2013
Loved everything about this guy!!! Everyone was friendly and very helpful jorge was awesome with my needs in a car and made eerything go smoothly
nancykharris9
Feb 7, 2013
Mr Incao was extremely helpful, knowledgeable, friendly and respectful. He did not pressure us at all (which I found very acceptable). I definitely would recommend Mr Incao and the Smithtown Nissan dealership to anyone.
warnkey
Feb 5, 2013
This is my 4th car from Smithtown Nissan and I wouldn't go anywhere else to buy a new car. The sales staff is always friendly and helpful and easy to work with
tchkdz27
Feb 2, 2013
It is always great working with Matt Brown and the staff at Smithtown Nissan. I am very satisfied with the service from the sales department as well as the service department.
Eng1ine
Jan 26, 2013
Matt got me the car I was looking for at a great affordable price, the sales and finance worked very well with me to get as close as possible to my price range overall great experience and highly reccomended.
msoroush
Jan 22, 2013
Sales person was very friendly and helpful. he was very knowladgeble regarding the car. He also helped with the financing and other information.on time delivery.
Sensei_LaMorte
Jan 6, 2013
I strongly don't recommend this dealership, people lie about prices, finance department tricks you into signing unwanted expensive services, overtax you, refuse to cancel unwanted optional services. After selling you a car, employees stop taking care of you, become really rude and unprofessional. It happened to me, it will happen to you, think twice before buying anything from them!!!I also found out that they have been taken to court by many people for scam.
Rogue2013
Jan 5, 2013
He is professional and awesome friendly person making us feel like family and took care of us whatever we needed. He is awesome. Also he make sure u r well taken care and he has a lot of patients.
smcohen
Dec 29, 2012
We were buying a new car for our daughter who just got her license. This was the worst car buying experience ever. After we signed and left a deposit, we were never contacted with any updates as to whether or not the car was located. To make matters worse, when WE called there numerous times to find out, our phone calls were not returned. Matt was always "with a customer and would call back". Never happened. He actually had someone else call us back because he was too busy. Then when we tried to use Michael as our contact, he wouldn't call back. No updates. It was very frustrating and my daughter was very upset. We went to get our deposit back (after we were told we MUST come in to get the deposit back - even though there was no merchandise involved). I will never go to this dealer or Matt again. Although he is supposed to be one of the top salesmen, personal service for a "not so expensive Sentra" compared to other cars he may sell, never happened. We were forgotten about!!! Not acceptable!PS - When we went to Huntington Nissan to buy this car after we were so poorly treated at Smithtown, not only did we know what was available that SAME day, but we got the car within a week and for a much better price!!! Something to be said about a "top" salesman versus someone who is smaller and more personal trying to make a family and new customer happy!!
jkos1019
Dec 11, 2012
I was very satisfied with the customer service I received a NISSAN. sALES REP WAS VERY ACCOMODATING, HE GAVE ME EVERYTHING i ASKED FOR, CONCERNINY MY PURCHASE. I WAS VERY HAPPY WITH FINANCE MANAGER. HE WENT THE EXTRA MILE TO KEEP ME HAPPY AND GIVE ME THE CAR I WANTED . I WILL RECOMMEND NISSAN TO ALL MY BUSINESS ASSOCIATES thank you ,mike koscik,.
ajmsoccer21
Dec 6, 2012
Jorge was great, if it wasn't for him my husband would have walked out. He wasn't overly pushy and honest about everything. It was a pleasure doing business with him.
liongirl808
Dec 5, 2012
I leased a new 2013 Rogue. My salesman was Matt Brown who went above and beyond to make this experience as pleasant and easy as could be. Matt spent time explaining the vehicle in detail, showed me how to use all the new features and did all with a smile on his face. Thank you Smithtown Nissan and a great big thank you to Matt Brown!!
TCapone
Nov 28, 2012
Hurricane Sandy destroyed my car. Nissan (Matt Brown) worked with me to get me into the car I wanted. It was a pleasure working with the staff at Smithtown Nissan.
dj2ny
Nov 27, 2012
the only reason they have so many positive reviews is because they give you an oil change in exchange for a positive dealerrater review. $934 in fees charged to every deal and the finance guys try to extort taxes and fees on top of what you negotiate.
handmshapiro
Nov 25, 2012
I have dealt with Matt Brown for many years as we lease 2 cars every lease period. He is knowledeable, fair, cares about us ( and Nissan as well )and professional. I feel comfortable with Matt and Smithtown Nissan for the above noted items and others as well.
corey.glenn.39
Nov 24, 2012
Excellent service, Joe Urso was helpful and knew a lot about the product. Walked in not expecting to buy a new car, but Joe was patient with me and helped me fine the right care at the right price. Would highly recommend this dealer, and specifically Joe as a salesperson.
RobertPichler
Nov 22, 2012
Outstanding overall experience! Matt Brown handled the purchase of my new Altima from beginning to end seamlessly. Matt is focused on providing his customers with an extraordinary customer experience and keeps them informed throughout the purchase process. He is a consummate sales professional! It was a pleasure dealing with him and getting to know him on a personal level.I would recommend Matt to friends and family.Bob Pichler
settamatt
Nov 21, 2012
Let me start off by saying I used to sell vehicles and know from working with certain people it is difficult to find an honest, caring and friendly sales consultant. Those words and many more would be used to describe our sales man Robert Mitchell and finance manager Arnie Phelps. My girlfriend was in immediate need of a new vehicle and for the most part knew exactly what she was looking for. Robert helped us make sure of the exact model she wanted. Robert made the transaction very easy especially the negotiations. We then met with Arnie Phelps to get approved and it was quick and seamless, as well he reminded me the importance for a maintenance contract as well as service contract. They both were completely honest with the pricing and costs of the items and provided document proof. All the sales manager were very friendly and made us feel very welcome. We picked up the vehicle and Robert showed my girlfriend and I every thing about the car that needs to be shown. This vehicle purchase was not stressful and all in all a great experience, we completely recommend Smithtown Nissan and more importantly Robert Mitchell and Arnie Phelps. So if you are in the market for a Nissan swing by that dealership and you will experience the great experience we did!
ken.meyers80
Nov 20, 2012
I had to replace a 2012 rouge totaled during superstorm Sandy Rich Sawyer was excellentHe was very polite and helpful explaining nissans program that was offered at the time. He ran the numbers on a lease and a purchase (i went with the purchase)the poor guy had hurt his foot and we had him going back and forth to the finance office at least a 6 times. and also the finance guy Brian(i think)He was able to get me the extended warranty for only $12 more a month my family will definitely well be back to see Rich(big Rich)Sawyer........thanks JoAnna
chouj888
Nov 18, 2012
I own Nissan's staple car an 2011 Nissan GTR, and I brought my car there for service, because my car basically shut down, couldn't start, failed on me in the middle of Northern Boulevard. I had to get it towed back to my house, and then the reason I brought it to Nissan of Smithtown was because multiple friends of mine recommended them to me as they fixed their car with no hassle. As I spent approximately $700 in tow fees to get it towed there. I was greeted by George the service adviser, he was very friendly and took care of my car very well keeping it inside as it was being repaired. I have no doubt in my mind they have nice employee staff, but I am not happy how they dealt with my situation.I am an car enthusiast myself and I have aftermarket parts installed on my car (i.e: exhaust, midpipe, downpipes, injectors), all mostly piping. So its clearly explained to them I have no reason why this problem happened to me, as I was looking up information before I dropped it off, as I am a member of North American GTR Owners Club (NAGTROC) which a community for all GTR owners to share their knowledge and experience about the car. Looking up the information I found led me to finding the failure of an electrical part, which can happen to any car. I also found a similar customer with a similar story having the same exact problem and their car was completely stock.So as I explained to George the service adviser he notes down the part that failed, and reports it to the GTR tech. They diagnose the problem and want to swap it out for a new one, but they won't cover it under warranty. So I ask why, they explain "because my car is too modified". That clearly does not explain the reason why it caused the problem to fail. As I am going back and forth with the adviser and going no where, it goes to the service manager Joe Valero, and he basically said the same thing. So I decide to bring this to Nissan North America, basically I explained them the situation , creating a case they basically said to me that its the dealer decision to fix and warranty a part. So basically I am stuck on this boat going no where while my car is sitting there, yet I have no loaner car whatsoever.According to the Magnuson and Moss act by the federal trade commission: it states that No. An 'aftermarket' part is a part made by a company other than the vehicle manufacturer or the original equipment manufacturer. A 'recycled' part is a part that was made for and installed in a new vehicle by the manufacturer or the original equipment manufacturer, and later removed from the vehicle and made available for resale or reuse. Simply using an aftermarket or recycled part does not void your warranty. The Magnuson-Moss Warranty Act makes it illegal for companies to void your warranty or deny coverage under the warranty simply because you used an aftermarket or recycled part. Still, if it turns out that the aftermarket or recycled part was itself defective or wasn't installed correctly, and it causes damage to another part that is covered under the warranty, the manufacturer or dealer has the right to deny coverage for that part and charge you for any repairs. The FTC says the manufacturer or dealer must show that the aftermarket or recycled part caused the need for repairs before denying warranty coverage.if you want to look up the ACT, google FTC, magnuson & moss act.Yet they still denied my warranty claim, but they wanted me to "return my car to stock state", basically take all the modifications off my car, which means almost 10's of thousands of dollars wasted, and countless man hours as well. Finally I decide it needs to get fixed and said to my self I want my car back, so go ahead and fix it, but the part doesn't fix it I am not paying for the part and they agreed, I would only pay for labor, but they would work on the price with me on that. After they swap out the part, its not fix. They diagnose the problem again and they said another part needs to be fixed and it will most likely be fixed. So the part was replaced it didn't fix the problem, now another part is being ordered and being replaced. Currently my bill adds up to be around $1400...who knows where it be will if these two parts aren't the only parts that need to be replaced.In the end, I wouldn't recommended my friends and family to this dealer for service, as I was not happy, with the overall outcome of how they went about my warrantying the parts on my car, as it clearly isn't anything that had to do with my modifications on my car, as it also happened to someone else with nothing done to their car.My car has been there for almost a month now...and it still not done and I don't know what to do anymore...seems like the dealership is playing games with me, as if they don't know whats going on with the car...car took about a month to fix...paid about $1800 in dealership fees, when it could have all been warrantied... Never doing business with them again, avoid service department
pazest
Nov 15, 2012
Amazing Experience. Working with Rich Sawyer made buy my new versa HB a great experience and he was so much help. I went to 3 other dealers but Rich was the best to work with. This was my first time at smithtown Nissan but it wont be the last time.
Kylelass
Nov 11, 2012
Matt Brown was outstanding. His service, professionalism, and knowledge made the experience enjoyable. I would send anybody to Nissan of Smithtown. Do not go anywhere else. Ask for Matty Brown he will take care of you. I just bought an altima coupe from there and love it. Went to 3 other dealers before Smithtown and it was not even close.
npetruc1
Nov 10, 2012
I originally came into the dealership looking for a manual altima coupe, which was not on the lot. To bring in the coupe would have cost a decent amount of money so we began talking about other options including an Automatic Altima 2.5S. After test driving the car, I knew it was going to be my next lease. The sales person I worked with and the manager were both very helpful and not overly pushy. I would recommend doing research on the car you're planning to lease before coming in (that definitely helped me get a great deal), but other than that this was the best Nissan dealer I worked with while shopping around.
elenispeyer
Nov 6, 2012
The entire staff was extremely friendly and welcoming. Matt sat with me for hours when I was buying the car to show me all of the features. Buying the car was a very enjoyable experience and I am happy that I chose Smithtown Nissan. The staff makes you feel like family and I would recommend it to friends and family. I would also bring my car here for service.
jbratta
Oct 29, 2012
Great being able to drive in without an appointment and get an oil change within a half hour. Then while I am waiting being treated to a cup of coffee and have a nice clean lounge to sit in.
steventur
Oct 29, 2012
Great price great selection no hassle to buy . Finanace manager and sales manager was excelllent . spot delivery . Beat other dealers prices , I am very happy with them
elisejay
Oct 24, 2012
Joe worked with me on a trade while purchasing my 2013 Altima. I was very specific in what I wanted and he was able to find it for me within a few days. He explained everything about the car and gave me a price I thought was fair. This is my second purchase at Smithtown Nissan and I will purchase there again and recommend the dealership.
sseigal52
Oct 23, 2012
We purchased a Nissan Rouge last night and we dealt with salesman Rich Sawyer. He was very knowledgeable and took the time to explain everything to my husband and myself. I drove the car this morning and I feel like I have had the car for years. Very happy with it.
tracyE.Santos.Salvitti
Oct 15, 2012
After calling 112 dealer ship and was very unhappy with the salemen just on the phone, I called Smithtown and spoke with Joe Urso and Mr.Philips. They made me feel ok and after talking in depth with them,I knew I would be buying a car from them. I have told family and friends about Nissan dealership in Smithtown.
guess44
Oct 14, 2012
We traded our 2011 Pathfinder for a new Rogue. We were very satisfied with Matt Brown's serviceand attention We used him when buying the Pathfinder and were very satisfied. W. Babington
mschipani
Oct 9, 2012
Both Brian and Joe were extremely personable and easy to work with. It was a great experience! I would recommend anyone looking for a car to see them! Thank you!
Alan Gurwitz
Oct 8, 2012
Excellent buying experience. Matt Brown answered all my questions and worked everything out in buying my 2013 Altima 2.5SV. I would recommend Smithtown Nissan and to ask for salesperson Matt Brown.
lisa.kuethmangomez
Oct 2, 2012
Good experience, salesperson was very knowledgeble and pleasant, he answered all of our questions. Plenty of trucks in inventory to choose from. Other dealers did not have any in stock.
tara.bosakabat
Sep 30, 2012
One minute they are begging us to take home a car on a sign and drive the next we have no deal at all. We put $400 in cash on deposit and when the deal didn't go through, they refused to give us our cash back telling us we have to wait for a check to be cut!! Then I speak to the manager Paul and what a nasty, condescending, arrogant thing he was just yes'ing both me and my husband knowing he wasn't going to make us satisfied. Once they know you are no longer a customer, boy does customer service go out the window!! I will be taking my business to Nissan 112 and would never recommend Smithtown Nissan EVER!!!
garlickey39
Sep 26, 2012
it was one of the greatest experiness working with him. he mad it feel like he really care about what would be better for me and what would be at my best interst. i would definitely recommend him to anyone that ask me where they could by a ca!!
anthony.salvaggio.3
Sep 25, 2012
This dealership made the new car buying process hassle-free. I got a fair price and did not have to play games. Matt Brown and Jim Fern took good care of me and I recommend them and the dealership to others.
DanielBB
Sep 24, 2012
This dealership was a pleasure to work with. Our salesperson was very professional and did not waste our time. The delivery process went smooth. I would recommend this dealership to friends and family.
evanlavine
Sep 22, 2012
Easy to deal with. Al Schwartz is a great asset to the corporation, making sure things went smooth when other people were involved in the process.
Adam Duffus
Sep 21, 2012
Great Dealership. Very friendly. They made it very easy to make a purchase. The price was unbeatable . No hassle. They addressed all of my concerns and got me into an automobile that fit me perfectly. The sales person Jorge Cordero was fantastic. Very easy to talk with and really cared about making me happy and comfortable with my purchase. He went far and beyond my expectations to get me into a great automobile for a great price. I do not have anything negative to say about the entire experience. A plesure from the start. I highly recommend Smithtown nissan to anyone looking to buy an automobile..
81153robb
Sep 14, 2012
Al and Arnie went above and beyond to help me purchase my new Rogue. They were very professional and knowledgeable of their entire product line and financial services, in fact, Arnie informed me of financing options that I didn't even know were available to me. Al was very helpful in showing me all the car's features. It was a pleasant experience!
kkamber
Sep 11, 2012
Overall friendliness of staff and the fact that I wasn't being pushed into a lease. They understood I was there to buy a new car.
lifted085
Sep 8, 2012
They gave me the best price of local dealerships. As well, they were very friendly, and quick with their service. I did not have to wait around very long to get through all the red tape involved with buying a car.
brittany.roberto.5
Sep 6, 2012
Everyone was exceptionally nice and helpful. It was a very professional and friendly environment. I will send many referrals. Thank you all! Especially Dustin. I couldn't be more pleased with buying a car from your location.
Douglas Ednie
Sep 6, 2012
I received the car I wanted at the price I wanted in a short, non-pressured period of time. The employees were friendly and helpful.
roseann.harris
Sep 3, 2012
Joe was extremely knowledgeable friendly and efficient. He was the first salesperson I've worked with who made the experience truly enjoyable. I've been leasing Nissan cars for 15 years, and will be sure to come back and see Joe at the end of my lease. Thanks for taking care of me today! ~Roseann Harris
JUDITHWALSH
Sep 1, 2012
THIS DEALERSHIP HELPED ME WITH MY PURCHASE WHEN OTHERS HAD NO INTEREST. THERE WERE A LOT OF ISSUES WITH MY TRADE IN BUT MATT AND HIS TEAM WORKED THREW THEM WITH ME DESPITE THE LONG HOURS. LOVE MY MAXIMA AND LOOK FORWARD TO MY NEXT NEW ONE. THANKS GUYS.JUDY WALSH
jlindwarm
Aug 17, 2012
Rich was concerned for my needs and objectives. He also kept me informed on the status of the car prep.He was a pleasure to work with.
hjkroberts
Aug 16, 2012
Went to Nissan Smithtown for a new car. Had looked at the Hyundai Sonata first and kept coming back to the Altima. Rich Sawyer was very helpful and patient. Went home very happy!!!
drejoe
Aug 13, 2012
I am not giving a great review as I have been unhappy with the finance dept since I purchased the vehicle. Still awaiting answers in regard to why I ended up with a 3.99% loan rate when I was told I could get 0% or 9%. I have done business with Smithtown Nissan for many years, and this is the first time I had problems. My salesman was great, but once he turned us over to finance that is where the games started. If I had it to do over, I would have told finance to forget it, and would have walked out.
kateleeh2000
Aug 8, 2012
This was my first time shopping for a car. I was referred to this dealer ship by my mom. i went and was statisfyed with the friendlyness and the price and walked out with a new car that visit.
Dance1230
Aug 6, 2012
Joe Urso was a wonderful salesman. He helped my husband and I with a trade in on a lease and a buy back on our truck. We drove out of nissan with two beautiful cars and two great prices. He made this experience very pleasurable.
stephxozain
Aug 3, 2012
Loved this dealership, very friendly and kind. Purchased my first car there and will continue to purchase cars here. Thank you Smith town nissan for all your help!
stringali
Aug 1, 2012
Yesterday I went into Smithtown Nissan looking for information about a new lease for my son. I was greeted by a happy receptionist who sent me over to see Al Schwartz. I was so impressed by how Al made me feel about the car buying process and within 2 hours, I was driving out with a beautiful new 2012 Altima! My son will be happy to see this. Al made the whole buying process very easy and was willing to do whatever it takes to make a deal that I was happy with. Thank you Al and everyone there who processed my papers fast and made this a happy experience.
mariamistretta
Aug 1, 2012
I purchased a Maxima from Joe Urso two years ago. I went in to inquire about an early termination and upgrading to a newer vehicle. A day later I left with a 2012 Maxima. Joe was able to get my husband an amazing deal on his trade and he left with a 2012 Pathfinder due to Joes efforts. This makes the third car we purchased from Joe Urso in less than two years. I highly recommend dealing with Joe Urso at Smithtown Nissan.
ashley.luisi
Jul 31, 2012
Joe was very nice in helping us get our new rouge. Overall, everyone was friendly and assisted us in the anyway they could. They tried to get us the best price possible. I have gone to Smithtown Nissan multiple times prior and they are very reliable.
neecee
Jul 27, 2012
All the employees at Smithtown Nissan were very helpful and professional. I met with Matt Brown when I was looking to purchase a new vehicle he was recommended to me by my brother and mother who both purchased vehicles through Matt Brown. He was very knowledgeable and friendly. I was on a very tight budget and told Matt what I could afford. He made it possible for me to get into a new vehicle and keep me in my budget. I was very happy at Smithtown Nissan and have since referred 2 other family members who have also purchased cars from Matt Brown. I feel he is someone I can trust and I will definately return to Smithtown Nissan when my lease is up and get another Nissan from Matt.
couponqueen
Jul 24, 2012
The deler was friendly,attentive to our needs and acomodating. we were pleased to be given detailed information about our vehicals and be provided with a compotent and knowledgeable salesperson.
pacxkes
Jul 21, 2012
I would highly recommend this sales person and this dealership. The sales persom was extremely knowledgable. He was also very accomodating & helpful. He was a pleasure to do business with.
Wmcevoy
Jul 12, 2012
Joe was great, always made sure that we were happy. From the first moment we sat with him, he took his time to make sure that we were satisfied with our decision.
liguy
Jul 11, 2012
gave us the bottom line on the price . no extra fees . straight shooters. overall great experience with no pressure from the sales team. would recommend . al schwartz was a pleasure to work with.
mimi10
Jul 7, 2012
My husband and I have bought 3 cars from Smithtown Nissan. They are true professionals at what they do. We have worked with Joe Urso, Jeff Brown and Frank D'Amato each time we bought a car and they all are exceptional at there jobs. We are very happy with this dealership and we recommend this dealership to all of our friends. We will definetly be coming back to Smithtown Nissan when its time for new cars for the both of us.
nmacri
Jun 29, 2012
This was my first purchase of a brand new car, so I was looking for honesty, quality, and good pricing, and Smithtown Nissan nailed it!
kimsgino
Jun 25, 2012
Turned in my lease vehicle for a new leased vehicle.Salesman worked well with me and got me into the vehicle I wanted.He was very friendly .
loum1945
Jun 19, 2012
My wife and I have been dealing with Mr. Joe Urso for a number of years now and always got excellent ane professional service from him.
Freddyone
Jun 16, 2012
I did not have a good experience buying my USED Versa I wanted a hatchback but after many confusing hours of looking at cars I felt strong armed into the sale...I ..."Settled" for a sedan I have had issues with this vehicle and although SERVICE is WONDERFUL... Sales stinks and they need too really take courses in how too deal with people they are crude and un caring and I must say "Bait and Switch" comes too mind every time I think of them.I do like the Service department they are kind and helpful but the issues with this car continue with no help from the department I purchased it from, I was told the car may have too be there a few days and they would need my CREDIT card for a loaner "Rental" car, We purchased two cars in as many weeks the first truck went well the second is a catastrophe..
JZAMEK
Jun 15, 2012
I BOUGHT THE CAR I WANTED WITHIN TWO HOURS. WE MET WITH THE SALESMAN AND THE GENERAL SALES MANAGER TO CONCLUDE THE SALE IN THAT TIME. BOTH WERE FRIENDLY, INFORMATIVE AND COMPETENT. THE FINANCIAL PERSON WAS ALSO FRIENDLY AND VERY COMPETENT. I WAS PROMISED MY ROGUE WITHIN THREE DAYS AND IT WAS DELIVERED A DAY EARLY.
mjcjrcpa
Jun 13, 2012
We just leased a 2012 maxima from smithtown nissan and i want to thank Jim Fern for doing a great job making the deal happen. He was patient and accommodating and was able to get us into the car with options and color we wanted at a great price. They make the process very easy, we test drove,negotiated the deal,and left with the car the same evening.By the time we completed the paper work with Brain Vasak,finance manager,the car was ready, and in the pouring rain Jim helped my wife move her stuff from our old car into the new car. Brian was also very friendly,helpful and accommodating and worked with us to make the numbers fit. I would highly recommend Smithtown Nissan,they really want to make the deal!
technical
Jun 8, 2012
I am so very satisfied with the purchase of our new frontier. Mr. Joe Urso listened to my needs for a vehicle and then was able to provide me with a vehicle that not only met , but exceeded my expectations. Thank you Joe.
zfran1
Jun 8, 2012
We have purchased six new vehicles in our lifetime and Smithtown Nissan out classed all the other dealerships we bought from. Matt Brown was attentive to what we wanted to buy and diligently worked with us to that end. There was no pressure, no inference of what we should have, rather expanded on what we were looking for. The whole purchase period was two days where the Smithtown Nissan Team completed every aspect of the financing, insurance, DMV work, preparing the vehicle for delivering and taking the time to explain every feature on the vehicle and showing how it worked. We drove away feeling confident that we had made to right choice in the vehicle purchase and picked the best dealership. Smithtown Nissan team you all are of the highest caliber of people we have the pleasure of dealing with and when the time come to buy another vehicle you will be the place we will be going to. Thank you.
Larry Gladstone
Jun 6, 2012
This dealership was very aggressive in convincing me to get a new car. They were very easy to deal with and showed extreme professionalism. I would not hesitatte to get my next car frm this dealership.
ryan thomas
Jun 5, 2012
I have Purchased five cars from this dealership over the last twenty or so years. I have always got great cars and great service. Especially from Matt Brown,salesman.
eec
Jun 2, 2012
nice to work with, friendly, took care of any problems right away, found us just what we were looking for, would work with him again!
robchong
Jun 1, 2012
Joseph Urso is the reason I stayed with Nissan. Initially, I wanted to change my Altima for a different brand. After meeting and dealing with the Chevys, Hyundais, Hondas, BMWs, Mercedes Benzs and Toyotas and listening to all their lies and scams I decided to go back to only honest sales person in the state. Joe even lower his original price and gave me free oil changes. It will be very difficult to go to a different car dealer unles Joseph decides to move on.
Sam D
Jun 1, 2012
Joe was a pleasure to deal with. He was honest from the very beginning. He truly looks out for your best interest. He was also very clear and explained everything in depth. He made the process as easy as can be. I would recommend smithtown nissan and Joe to anyone interested in buying a car. You'll receive the best service and most enjoyable experience there is to offer.
nanaradz
May 23, 2012
I had a wonderful experience with this dealership and especially with Joe Urso.My Sister came back a week later and bought a car from you...that's how happy I was to refer my familyo him and your dealership!Thank you,Adrienne Radzinsky
Quazi1013
May 23, 2012
Smithtown Nissan is a highly recommended dealership. Everyone is very helpful and friendly. When my car was recalled, Nissan was right on top of it and called me right away to have my car serviced. They are great.
richhamby
May 19, 2012
Great service, great deal from Matt Brown as usual. I have purchased other cars from this site and continue to be extremely happy with the overall service.
Beth5kp
May 12, 2012
They were great. However, the service department was supposed to call and make anappointment for me within two weeks of purchase. Never did so, dont know what happened there. Sales, However was awesome. Matt Brown Great!!! Allie in financing was great as well.We will see about service.
jillanneh99
May 10, 2012
I have had a great experience at Smithtown Nissan and would recommend this dealership to others. I purchased a 2011 Nissan Altima in the Fall of 2011 and am more than satisfied with my purchase.
Lillyann75
May 8, 2012
Matt Brown was very accommodating. He even followed up the next week to make sure everything was well. He was available over the phone to answer any of my questions and put my mind at easy. Recommend completely
hectic43
May 7, 2012
I got in an accident and needed a car fast. I heard good things about Smithtown Nissan before and decide to stop in and take a look. I wanted a new Versa and wasn's going to be able to get it at first because of my credit. My salesman Matt didn't give up on me and worked with his finance to to get me approved! I love my new vehicle and couldn't be happier with the service. THanks!
B00Bear1
May 2, 2012
Great experience buying the Frontier. Matt Brown extremely helpful and friendly. Would recommend this dealership to friends. Everyone was very professional, excellent price for truck. The whole buying experience was great. I highly recommend Smithtown nissan. Thanks again, Susan Breitfeld
popiruiz
May 2, 2012
Rob was understanding and listened to my concerns before even trying to sell me a new call... He was honest and upfront with me just as I was when I explained my situation to him... Once we came to an agreement be introduced me to Brian to discuss the finance aspects of this deal. Here again I explained my financial situation to Brian. Taking everything into consideration Brian was able to meet my expectation and one day later I was sitting in a new 2012 Frontier.. I would like to comment both Rob and Brian for taking the time to listen, understand and most importantly work with me to make this deal and with me. What they didn't know was that this was one item on my bucket list that I can now scratch off... Thanks, Sincerly Bill Ruiz...
bill5573
Apr 25, 2012
The overall experiance was very plesant and organized. Once we found the car we wanted the transaction was processed quickly and efficently. Everyone was very respectful and courtious.
victorkip
Apr 23, 2012
Matt was reccomended by our friends and he did a fabulous job for us. He made the buying experience easy and respected all our must haves.
JoeMann24
Apr 17, 2012
This is the third lease I've gotten from Smithtown Nissan, and as usual, Matt Brown and the staff were professional and helpful and I drove off the lot that day with a brand new Nissan Murano and the car is great.
Judyl5127
Apr 12, 2012
From the minute we walked into the dealship it was as if we had found a new friend. Matt was friendly, and extremely helpful. This was the first time that I had purchased a new car and we took the time to explain everything. I would highy recommend him and the dealership to anyone looking for a new car.
kirbie
Apr 12, 2012
I always have a positive experience when I go to Smithtown Nissan. Whether it be to purchase a vehicle or to have my car serviced. The staff are very polite and professional and they render good service. I brought my car in for servicing back in March and George Ikonomou was my service advisor and as always, he explained everything to me and was knowledgeable and professional. I never think of taking my car anywhere else for servicing.Sincerely,Grace Ball
robb81153
Apr 11, 2012
Matt was a pleasure to do business with. He was professional, courteous, and knowledgable and made my experience a pleasure! I would recommend Smithtown Nissan to my friends and especially recommend that they buy/lease from Matt.
clairemarie1984
Apr 9, 2012
Had a great experience with the staff. They really helped me get into the best car for my budget and needs. Would def shop there again!!!
lihano
Apr 7, 2012
Agreed on an out of the door price online and after sitting with the sales manager he did not honor the price and said he can not do the deal.As a word of advice and since you are selected "dealer of the year", then either train your staff or back up their promises. For me, and the way you dishonored the deal, makes no difference from a dealer who got rated 1 point.
Richmri
Apr 2, 2012
I needed a good used car with low mileage, and afforadable price. Matt showed me a great 2001 Nissan Maxima GLE. I didn't like the way it looked when I first saw it. I took it out for a test drive and liked the way it handled. matt told me it would loo klike new when I came back in 2 days. I had my doubts. I came back with the cash, and my sceptesism, but was pleasently supprised. The car looke like it had come from the showroom floor. I have had the car for a little over a month, and I love it. It get good gas mileage,it rides great,and looks great. Matt did not pressure me into buying it, it sold itself. Matt was pleasent,and professional. I woulsd recomend him,and Smithtown Nissan. Rich T.
charliem4z
Apr 2, 2012
I came to Smithtown Nissan on the recommendation of my nephew. I had been a customer of Legend Nissan in Syossett and was very dissapointed in there Service and salesmen.Coming to Smithtown Nissan was the best thing I did. Not only was I pleased from the minute I walked in the door by the receptionist, but all the way to picking up my car. Matt Brown is a great person and not only made my purchase easy and stress free, but he also went over all my car's features. He made it so easy to download my phone, add my CD'S to the music box and just made the whole transfer so easy!!!!!Chris Nesky was also great!! He took care of all the paperwork in record time.Needless to say I would recommend your dealership and especially Matt Brown to everyone I know looking for a new car!!!I will say one thing thou, you should give your Night manager Brian a course in public relations. He was so rude while he was talking on the phone and speaking to his sales reps. that I couldn't believe after working with such great people as Matt and Chris I had to listen to Brian. I had given my credit card to hold my purchase. When I came back to get the car and take care of all the taxes etc. I wanted a credit on my card and I was giving a check for the balance including the deposit. He gave them a hard time which I could hear from the next booth. He was not happy with the credit and said that he did not give credits!!! I only wanted the credit so I could give all the money by check. I did not want it on my credit card. No one said anything, but I could hear him!!!!! What a shame that your other people have to work with such a person. Aside from my hearing Brian you have amazing people working for you!!!!Sincerely,Charles Senior
zarzicki
Mar 30, 2012
Everything went smoothly. As far as car-purchasing goes, it was a good experience. My salesman was a very straightforward and clear person to talk to. It was nice to not have to deal with lots of ambiguity and someone giving you the "run-around."
Daroptical
Mar 25, 2012
We leased our Altima from Smithtown Nissan in 2009. While the sales person was OK in his Service, i had such a bad experience with the finance manager that i SWORE to never get another Nissan again! I was lied to by this manager (oriental looking) and was actually told "whatever deal the sales person agreed to with me didnt natter, this is the deal, take it or leave it".I just got another car from Atlantic Nissan -in they were like a breath of fresh air. LOVED the experience and am so glad that i can enjoy a Nissan without the attirude from Smithtkwn Nissan
silver26
Mar 23, 2012
Jorge was so nice, pleasant and not pushy like rest of the other car dealers. He went above and beyond and made sure I got everything that I wanted. I am more than pleased with my car. I would definitely recommend and tell all my family and friends the experience that I had at smith town Nissan.
phyllis lakusta
Mar 22, 2012
I recently leased a car from Smithtown Nissan. My representative was Matt Brown. He was knowledgeable and courteous. He explained everything about the car and answered all my questions. I am very PLEASED with my new car. Thank you for excellent service.Sincerely,Filomena LaKusta
jeanette1944
Mar 15, 2012
came in to get a car for under $200. a month and Greg was very very accomadating. He really helped me out and put me in a really great sentra. i love it.
nicole .d
Mar 13, 2012
If you want a HONEST car salesperson ASK FOR MATT BROWN, you will not be disappointed. I have had my Nissan for approx. 2 months now and love it!! The car is exactly what MATT described!! Since this purchase was my first new car I had been to about 10 dealerships within the week of buying this car, including other Nissan dealerships. Therefore I had already spoken too numerous car salespersons within the week, so I know MATT was different. MATT is extremely professional, goes way above and beyond and the best part there is no BS with MATT, he cuts straight to the point. He walked me around the lot showed me exactly what was in my price range, what was not in my range, and prices we could work on. MATT let me test drive a variety of Nissans so I could get a feel of what I liked, even if it was out of price range. I really liked his patience, even though it was extremely busy I never felt rushed. He crunched a lot of numbers for me and was straight to the point. He answered all of my questions and believe me I had many What if questions. Since this was my first new car experience, I had my father come down from upstate NY to make sure I was getting a good deal. My father has plenty of experience with Nissan. He liked MATT so much, this summer he plans on coming down to MATT for a newer Maxima!Since I have had the car MATT actually called me twice to see how everything was going with the car. Lets be honest, what other car salesperson does that?! The service was ABOVE EXCELLENT!!!Thank You MATT!!!!!!!!!!!!!!!!!
Patricia Kretz
Mar 10, 2012
We had a very good experience with Jim Fern at Smithtown Nissan. He was friendly, informative and within 2 hours we left with our new Murano. I would definitely recommend this dealership to family and friends.
leibo0325
Mar 9, 2012
My entire process at Smithtown Nissan was a pleasure. From the moment I walked into the showroom to the moment I left with my 2012 Nissan Rouge everyone was professional and friendly. Even when i called the showroom or stopped by during my thinking process Rich was a true professional. Rich even came back after his day had finished so I could show the Rogue to my wife and have her test drive it. Rich came back from his home after having dinner. That ways more than what I would have expected. A pleasant surprise. Rich was very professional with my wife and took the time to explain all about the vehicle during our test drives. Again, even though he was already off for the evening he took the time to explain the leasing process, service, etc. Rich, although he explained all the features of the vehicle during our test drives he once again went over every facet of the car before we left the showroom with it.My wife and I had been Nissan customers for many years but 6 years ago we changed makes but coming back to Smithtown Nisasn and being serviced the way we were, reminded us why we had gone to Smithtown Nissan in the many years we did.As a side note Michael Scheff, the finance Manager was one of the nicest people I haver ever met in that particular position.Both Rich Incao and Michael Scheff are assets to Smithtown Nissan.
rjstampf
Mar 7, 2012
Friendly, attentive, accomodating and professional service in selecting the vehicle, negotiating, and closing the deal. I have leased a previously leased a car from this dealership and because I was very satisfied with both the car and the service, I leased from Smithtown Nissan again. I look forward continuing this good relationship with Al Schwartz and Smithtown Nissan.
azriel169
Mar 7, 2012
great shopping expiriance. they have all went an extra step to help me out with my pricing. This is my firs dealer bought car and i will most likley buy my next car here.easy transaction.
guedes321
Mar 7, 2012
Because I had a great experience, and Matt Brow was great, nice tips, very polite, and my car is great so far, and every time that I need Nissan they are there for me.
nickandmadi
Mar 5, 2012
Greg went above and beyond to make sure we were able to test drive the car we wanted, to make sure "the numbers" would work for us before even letting us get our hopes up, and he and Allie both stayed 2 hours after closing to make it happen.
pearl11
Mar 5, 2012
my overall experience was good, charles was great and would go back to him. however there was a manager there and i didnt get his name but he was rude,obnoxious and smelled like he bathed in an ashtray it was disgusting.
erniel
Mar 3, 2012
I was very impressed with the sincerity the sales person demonstrated in wanting to meet my driving needs. He wanted to understand what I was looking for in a vehicle and could have, but did not steer me into a more expensive purchase after I disclosed my spending limitations. His professionalism without the stress normally associated with purchasing a car made it easy to purchase rather than just price a car. The entire sales team was profressional and accommodating. A true pleasure
fnrpipo
Mar 2, 2012
Had a very pleasant experience. Greg was honest and work within our budget. We told him what we was looking for and he found it.
kirbie
Mar 2, 2012
I have purchased 2 vehicles from this dealership and I always have a positive experience. The staff is friendly and helpful, but most of all, Matt Brown goes above and beyond the call of duty to satisfy me and to get me the best deal. I truly love working with him and Smithtown Nissan and I would definitely recommend Matt to anyone who I know wants to purchase a Nissan. When I purchased my first Rogue from Matt almost 2 years ago, he got sick and was hospitalized a few days prior to the day when I was supposed to pick up the car. Matt contacted me from his hospital bed to inform me that he had not forgotten about me and that someone else would be helping me complete the purchase. The customer service that Matt demonstrated was so wonderful, unexpected and way beyond the call of duty. He referred me to Rob Tarnowski who was also very nice, helpful and professional. I enjoyed driving my 2010 Rogue and thanks to Matt, I'm now enjoying my 2012 Nissan Rogue! Great vehicle!
smiley9218
Mar 1, 2012
I had recently gotten into a car accident and needed to purchase a new car. Will was extremely helpful and patient in helping me find a car that was just right for me.
dhoward154
Feb 28, 2012
Will Alicea did a great job working up 2 different models for me for a lease. Once I decided on the Rogue - I found the process to be seamless. Being a repeat customer, the financing process didn't take too long, and I was off in a new car. I definitly would recommend Smithtown Nissan and Will.
SarahxoB
Feb 27, 2012
I had an accident not too long ago and had an autobody shop out in Queens take care of the labor. It was a lot of back and forth and the job as a whole was not done properly. I brought my car back to the Nissan dealership where i had leased it and the service took me in with no problem. I was beyond stressed with the amount of problems i was having with my car, but Nissan turned it all around.
baybeemaz
Feb 24, 2012
The family at Smithtown Nissan were extremely friendly and very patient. They were not pushy and helped reassure that I was making the best choice on a vehicle that suited me.
babsfoley1
Feb 23, 2012
My husband hates dealing with car salesman, after we left Nissan he said that it was a the best dealership expierence to date. Greg made our purchase easy a painless.Thank You
dmmilo
Feb 23, 2012
This transaction will be our 2nd Altima lease. Joe Urso made getting out of my 2009 Altima and into 2012 a simple experience. And price was unbeatable.
mcatalanotto512
Feb 23, 2012
I would reccomend this dealership to all new car owners because the employees at Smithtown dealer made the process go very smoothly. Everyone was readly available to help answer any questions or dismiss any concerns I previously had. My daughter loves her car and I could not be happier.
pander19l
Feb 23, 2012
This is my second experience with this dealer and again I was pleased with the friendliness and helpfulness of the sales and financial departments. Charles spent quite a long length of time helping me get into the right vehicle by teh end of my visit. Highly recommend this dealership and salesman.
trixie917
Feb 19, 2012
Absolutely an amazing, painless experience! Best dealership I have EVER been to. Friendliest, kindest, accommodating staff. Jorge Cordero went above and beyond. First time I have ever dealt with a dealership that help up their end of the bargain. Thank you for making my life easier and for a fantastic Murano!
dlev
Feb 18, 2012
Joe greeted me as soon as I entered smith town Nissan. We got right down to business on an early lease termination to lease a new Rogue. Joe got me down to a great price using all the dealer incentives. Very happy with the whole experience from sales to insurance to the business manager. This is my fourth vehicle from Smithtown Nissan and counting.
ericazimmwer
Feb 15, 2012
I was a returning customer - I leased a 2009 Nissan Rogue in June of 2009 from Giuseppe and my husband purchased a car from Al last summer. When I went to the dealership on January 30, Giuseppe and Al Schwartz were phenomenal...they went out of their way to get me the vehicle I wanted at the price I could afford. I could not be happier with my new vehicle and I will not hesitate to refer friends and family to them.
NY_Joe
Feb 14, 2012
First,let me start the review of by saying I would buy a car from Charles Murray anyday of the week and twice on Sunday wherever he worked. Charles is not there to feed you a line or get you into something you have no business being in. He just wants to sell you what YOU need.As for the dealership as a whole, they can take a few lessons from Charles. I had 2 bad experiences(within 2 weeks) of each other last time I got a car from Smithtown and wouldn't you know it happened a 3rd time....3 years later!!!The reasons for my scores....Price - I gave a 4 because no matter how much they tell you they are losing on a deal, they are making money. Unless you catch and end of the model year car or one that has been sitting on their lot for a long time that they need to move, you will never get a GREAT deal...from any dealer. I was happy with the lease price in relation to the MSRP but I am sure there were a few dollars left on the table.Quality of Work - I gave a 4 as an average score. Charles is a 5+ because of his demeanor and his whole attitude. No pressure tactics, no forcing a deal on you, none of that typical salesman stuff. I gave their finance department a 2 because they are unscrupulous people. They changed a signed purchase order after we signed it and tried to get an additional $1,800 from me. This was the 3rd time they have tried the trick on me. I called them on it all 3 times and amazingly it disappears. I feel sorry for unsuspecting leasees who go in there. No matter what they do to apologize doesn' change the fact you had the nerve to pull the stunt.Customer service - I gave a 4 and for the same reason I listed under quality of work. That is just bad business.Friendliness - I gave them a 5 because they are all very friendly. Charles is friendly and is not strictly about the deal. We spoke of family, work, etc. Charles is genuinely a nice person. The finance and management team are also very nice but they are trying to hide the fact they are about to attempt to screw you for some $$$.Overall Experience - I gave them a 3. NO matter how great Charles is I can't get past the fact they had the nerve to try and pull a fast one on me. As proof they I held nothing against Charles for all of the stupidity that went on, I leased the 2 other vehicles I promised I would from him that same weekend. It wasn't fair to cost him the sales. Of course for the 2 other leases, they didn't try and pull the same stunt as I warned them if they did they would be dealing with the BBB. I also think it had something to do with them not wanting me to go ballastic in there showroom again.I say run, don't walk, to buy a car from Charles. Just make sure you understand they specifics of the deal before you get to the finance guys. That is where this dealership goes downhill.
chuckel
Feb 13, 2012
We just stopped in to look at the 2012 Murano and was greeted by Bill Doyle. We felt immediately that he was a salesperson we could trust, and he was helpfull in answering all our questions. We had not leased before, and after a test drive and talking things over with Bill, we decided to lease. We have dealt with many car dealers in our time, but we feel this was far and away the best we have dealt with. The Sales Mgr. Giuseppe Molinaro was a pleasure to deal with as well as the Finance Mgr. Christian Nesky. Overall we were very pleased with our experiance and would not hesitate to recommend Smithtown Nissan to our family and friends.
dshull
Feb 10, 2012
Experience was mostly pleasant but long unanticipated wait for 2nd time with no explanation. Same exact experience with last sale 4 years ago. Advised personnel of previous chain of events but same was repeated anyway. Made to feel whole stay as if they were almost done with whatever they were doing.
jfeltman
Feb 9, 2012
My experience was fantastic....I would recommend friends and family. I love my new car and the whole process could not have been any easier.
fvd1124
Feb 6, 2012
We had visited the showroom to get info about our upcoming end of lease on an Altima which we had leased back on Nov 2009 from this dealer. We returned to them because they were very friendly and gave us a good price. This time we visited, we got a great price on our new Altima. I would reccommend this dealer to friends and family.
hollyriker
Feb 6, 2012
I am very happy with the Nissan I drove away with overall. We hit a bump in the road toward the end of the process but Will was fantastic and handled everything perfectly. I have to say that my overall experience was "good" not "great" because there was a point where we felt we needed to speak to the manager on the phone due to a discrepancy; and he actually hung up on us during the conversation. This would have caused me to tell everyone I know not to ever visit Smithtown Nissan, except Will called us right back and seemingly repaired everything. Will listened to everything we wanted/needed in a deal and completely delivered. I am beyond happy with the service (for the most part) and most importantly my new car.
mlabella
Feb 4, 2012
He was easy going friendly and most importantly for me not pushy which is what is important for me i am very pleased with the process
silibonz
Feb 3, 2012
I was leasing a 2009 Nissan Altima from Smithtown Nissan and was debating whether or not to stay with Nissan. Although the car wasnt bad I just wasnt sure if I wanted another Nissan. I thought my lease was up in March 2012 so I was going to start looking at my options. I received a call from Cheryl who told me that Nissan could take in my vehicle and probably make me a better offer. So I made an appointment to find out what they could do..not expecting anything. When I got to the dealership Cheryl then brought me to Charles Murray who would then talk to me about leasing options. I told Charles that I wanted to get into a different vehicle possibly the Rogue but I was interested in other manufacturers. I also told him that the only way I will stay with Nissan was if they can keep my payments close to what I was paying and give me the color choice that I wanted. Well sure enough Charles found a Rogue in the color of my choice which was Graphite Blue and after I took it for a test drive...I loved it! But I wasnt ready to set my heart on it yet....We spoke numbers and he gave me an offer I couldnt refuse. Now I was happy and looking forward to driving my new vehicle. The process was so easy...so simple....Charles was so pleasant to work with. My husband and I felt very comfortable with him and were very pleased. Chris the finance manager was also very nice and pleasant to work with. Charles and the rest of the staff were great and really made this experience really good and made my decision of sticking with Nissan and easy one. Thank you again to everyone there! I will definitely tell all my friends and family how great you were.
drinaldi1012
Feb 1, 2012
I have to say my experience at Smithtown Nissan was a very pleasant one. Jorge was friendly,professional and NEVER pushy. I will be dealing with him and your dealership from now on, and will refer friends and family there as well.
Mlopes
Feb 1, 2012
Smithtown Nissan is the place to go to get the atmosphere, and true value you are looking for when purchasing a car. The staff is friendly and knowledgable, and my husband and I were treated very well. Joe Urso was our salesman, and he was awesome. We were looking for the Altima, and Joe gave us all our options and worked with our budget. He explained all the different models and which one would be best for us. We are extremely happy with our new car and Joe made my husband and I feel like VIP's. Joe and financial advisor Brian Vasak made the sale effortless. I am also the owner of a Nissan Armada that I purchsed last year from Smithtown Nissan. My husband and I are very happy with the service department as well. All in all, Nissan Smithtown is a wonderful place to go to buy a car and I would recommend anyone to go there. We are glad we chose Smithtown Nissan.
Nikkiluv75
Jan 31, 2012
I would like to thank Smithtown Nissan and Dustin my salesman for being so great. Dustin was so helpful and knowledgeable and upfront about everything. Chris in the finance department was also very nice and I had a wonderful experience at this car dealer. I will definately be back. I love my new Nissan Rogue. Thank you!
Lori Hooper
Jan 30, 2012
The salesperson was extremely helpful, answered all questions satisfactorily and did not pressure me at all. All the employees on the premises were polite. The salesperson, Mr. Callender, thoroughly explained all details of the car and demonstrated how to use some items inside the car.
Mrs HF
Jan 30, 2012
This was the best experience I've had when purchasing a new car. We were unfortunately looking for a replacement for my 2010 Altima Coupe, which was destroyed in an accident. We believe that the structure of the car, although damaged beyond repair, saved my son's life. That being said, Jorge turned a sad reason for getting a car into a much better experience. He was informative and helpful and answered all our question completely to our satisfaction. He always remembered to ask about our son whenever we had contacted him. He was such a pleasure to work with and delivered the exact car we wanted. We definitely plan on returning and purchasing another vehicle within the next six months and plan on dealing with Jorge again!
salsalmone
Jan 30, 2012
My family and I have leased/purchased numerous vehicles from this dealer. Always a pleasant experience visting this dealer. A very highly recommended sales team
MJuke
Jan 29, 2012
Loved it the experience from the moment I walked in to the dealership to when I drove out the door. Professional, prompt, honest and a pleasure all around. Would highly recommend.
jmurphy1075
Jan 28, 2012
My 6th car from this Nissan Dealer always a pleasure and never a problem with any car !! Matt Brown is truly a professional and we would never buy a car anywhere else or from anyone else..
cassieg08
Jan 28, 2012
As soon as i met with Jeff he was very friendly and knowledgeable. He paid attention to what i was looking for and made a great recommendation on a car! Also, the manager Frank is such a sweetheart! he explained the whole process and made me feel very comfortable! For the first time i went into a dealership and didnt feel like i was tageted or ripped off because i was woman! Thank you guys so much!
bozhou
Jan 27, 2012
I enjoy the experience of visiting Smithtown Nissan and very satisfied with my new Nissan Altima. Mr. Rich Incao is a professional salesman. He worked with me very patiently until I found my desired car. I would recommend him to my friends if I have chance.
abixson
Jan 26, 2012
Great way of doing business and a great place to do business. I have leased 6 cars from Smithtown Nissan and have not one complaint. They can't seem to do enough to make the deal workable for you. I have no desire to go anywhere else for a car but to Smithtown Nissan.Craig F. and Joe U. are the reason I keep coming back to Smithtown Nissan.
hsapienza
Jan 25, 2012
My experience at Smithtown Nissan was a good one. I think I received the best deal all things considered. I am happy with the car we leased and would definitely return to this dealership in for a second car.
kateleeh2000
Jan 25, 2012
I love my Car i was very pleased with the service. The proce was great they had the color and make i wanted right on the lot i didn't have to wait.
pk9471
Jan 25, 2012
It was good service and I will try to recommend this place to my friends and family.A sales person who's name Rich was very helpful to choose our car.Thank You!
debbieacaputo
Jan 24, 2012
Great Experience! Joe was a very friendly and knowledgeable. I would recommend this dealership with 5 stars. Everyone was helpful and the overall appearance of the dealership was great.
fille9
Jan 24, 2012
Phil M. Selden NY 1/24/12 Courteous and honest. I felt very comfortable dealing with these people at Smithtown Nissan. Even after driving away with my new car, Al Schwartz often calls me to see that all is OK with my new car and do I need any assistance. Other dealers, once you drive away they don't want to know you.. Not the case here....
roxieqt143
Jan 21, 2012
Matt B and Mike S. were very good ... They helped me out sooo much.. I would recommend them and Smithtown Nissan to anyone that is looking for a car... They tried everything and anything they could to get me a car that was in a price range that I could afford.. I would like to thank them and Smithtown Nissan for everything
Smar1234
Jan 17, 2012
This is by far one of the friendliest dealerships i have ever been too. The sales people are so helpful and not too pushy. They were willing to spend all the time i needed to answer any questions i had and help me get into the perfect car for me.
tbwonder
Jan 16, 2012
My experience with Rob Tarnowski, manager Giuseppe and finance manager Frank DAmato was exceptional. They knew what I wanted and got me exactly that. Giuseppe and Rob never lost track of me on the floor, as the deal was processed and kept me informed as I drove away with my new car. Once again they made a deal that no other dealer could, and in a manner that will again and again keep me coming back, and referring friends. Thanks to Giuseppe, Rob and Frank for their great manner!
fuscokl
Jan 15, 2012
I went into the dealership knowing that I was looking to lease a new Rogue. As soon as I walked in with my family we were greeted by salesman Matt Brown. Right off the bat it was a pleasant visit. He was extremely friendly and helpful. During the process of trying to decide what I wanted in my car, he was trying to make it happen and wasn't just focused on getting cars out of the lot. Matt really took the time to get to know me and my family, and in turn we got to know him. I happened to go on MLK weekend when they were having great deals on the cars in the lot, so I was happy to know that I could drive away with a car that day. They wound up cutting me a GREAT deal for my Rogue SV, and a few extra perks at the end of the process :).I also needed to set up my own insurance, and Joe DeLucia was extremely helpful. He found me the lowest prices for insurance with great coverage. I highly recommend going to him to help with insurance.My favorite part about my visit to this dealership were the people. Not only Matt, but every single person in that dealership made my first car a HUGE deal and that made me really happy, because it was a big deal to me, financing my first car. Everyone was congratulating me left and right.They also said they would be in contact with me after I left with the car to make sure everything is going well and how I like my new car.My family and I have never owned a Nissan, and we will DEFNINTELY be going back. I HIGHLY recommend Smithtown Nissan, specifically, working with salesman Matt Brown.I love my new Rogue, and cant stop raving about what a great experience I had at Smithtown Nissan. :)
Annabella64
Jan 13, 2012
My name is Anna Toscano I just leased my 2012 Nissan Murano. I love love love it, my salesmen was Jeff Matheos;what a phenomenal person, so sweet, patient and very knowledgeable, he went over the car and explain every single detail and was not pushy at all.My experience was absolutely great. The manager Giuseppe Molinaro was outstanding I would give 5 stars and definitely recommend them to anybody that wants to buy a Nissan.
vparetta
Jan 12, 2012
Price was good but should have had more included in car not only as options. it does nto have a seat adjuster, a trunk opener... not happy with that.. not middle compartment.
tbruchhagen
Jan 11, 2012
Jorge Cordero was great, and an example of what a saleman should be... helpful, friendly, patient, and knowledgable. He didn't make me feel pressured to make a decision right away. I told him I had to go home and talk it over with my wife and he wasn't pushy like most salemen I have dealt with. He understood and encouraged me to do whatever made me feel comfortable. I appreciated that, in fact I came back later THAT DAY to lease my new Rogue!! (I didn't want to risk going back on Jorge's day off since my experience with him was so enjoyable.)I would, and I will, recommend Jorge and Smithtown Nissan to anybody looking for a positive, stress-free experience as well as a good deal and fair price.Thank you to Jorge and Smithtown Nissan!Sean Mullany
tyru64
Jan 10, 2012
From the minute I walked through the door everyone was very helpful. At no time did I feel as though I was being pressured to buy. The price was very fair.
Versaowner
Jan 8, 2012
I went in to Nissan just before New Years with the intention of "just looking". I was very impressed with the cars Nissan offered, but even more impressed with the level of professionalism displayed by our salesman, Joe Urso. Joe took the time to help me find the car that was best suited for my needs/price range. I am proud to say I drove home my new Car on New Years Day. I would definitely purchase another vehicle in the future from Joe!
saciboy
Jan 5, 2012
I got to tell you... It is usually a big deal buying a new car but going to Smithtown Nissan it was a pleasure ! Working with Jorge was great. I went there to buy my father who is 83 years old a new car and Jorge treated my father and I like family. He was polite, honest and most of all considerate of our needs . To top it off we got a great deal! I would recommend anyone and everyone to go to see him. Hope you take my advice and stop shopping around and go straight to see Jorge !! You will not be disappointed. Thank you Charles J Loggia
mikestak
Jan 5, 2012
Rob Tarnowski and the finance manager Greg are the reason I came back to this dealer to buy another new car. They spooke to me in a very friendly and professional manner and made me believe that there efforts were to make the deal work for me, not in particular for them. I have purchased many vehicles in the past from other dealers and not only will I come to Smithtown Nissan for future purchases (If I am looking for a Nissan) because this dealership is that good, but I will look to deal again with Rob and Greg because they are that good.
jroca
Jan 4, 2012
I noticed that Greg was very knowledgeble and professional when I visited the Nisan Dealer. He showed me all the Nisan models, and finaly with his help I pick my new car. He also help my daughter with her new car. I will recommend Greg to my family and friends.
kareno_63
Jan 4, 2012
Everyone that I came in contact with at Nissan of Smithtown was extremely friendly and helpful. Jorge was "funny" and made me laugh. He didn't mind taking me on several rides with different models of Nissan vehicles until i made my final decision. My experience at Smithtown Nissan was excellent! Thank you. Sincerely, Karen Olivieri
melissa9
Jan 3, 2012
My experience at Smithtown Nissan was great. Al Schwartz was friendly and willing to take his time to get me in the vehicle i fell in love with. I would recommend him to any friend or family member in the near future. I will also be back after my lease is up to purchase another car/truck with Al.
AHEIMINK
Jan 2, 2012
IT WAS A WONDERFUL EXPERIENCE... I SPENT THREE DAYS BACK AND FORTH AND THE GENTLEMEN I DEALT WITH WERE UNDERSTANDING AND WILLING TO WORK WITH MY HUSBAND AND I. THANK YOU FOR A GREAT START TO THE NEW YEAR!
eletto
Jan 2, 2012
Had a wonderful experience with this salesperson. Everyone else at the dealership was very helpful in helping me purchase my new Nissan. I would recommend this dealership to everyone. I have purchased other vehicles from this dealer already and recommended a few other people as well.
lindagina
Jan 1, 2012
very helpful salesman, took a lot of time helping us. made sure that he was available when we picked up our vehicle. everyone else in the showroom was extremely helpful as well.
Jessh215
Dec 31, 2011
Upon visiting I recieved great service, everyone was very polite and friendly and they were all eager to assist with my purchase. I was given reccomendations and assisted throughout my whole purchase and with this it made my purchasing experience easier and comforatble. After working everything out I happily drove home with the car of my dreams and I couldn't be happier.
pac28c
Dec 31, 2011
Joe Urso is very knowledgeable and was a true professional during my car lease process. He was very creative in giving me options to enable us to get the deal done. I plan to recommend Joe to anyone looking for a car. Thanks Joe
jcarnesi17
Dec 31, 2011
We were looking for a new car when we came to Smithtown Nissan. My salesman, Joe Urso was outstanding! He is extrememly knowlegable, friendly, and professional! Joe explained everything in detail to us regarding the purchase. We left the same night with our new Rouge! I would highly recommend Joe Urso and Smithtown Nissan to anyone in the market for a new vehicle!
calviel
Dec 30, 2011
Salesman Billy Doyle was very attentive and helpful throughout the car-buying process. He worked with us to find the right vehicle, and ensured it was prepped and ready for pickup on-time.
drose141
Dec 30, 2011
Joe Urso and Frank D'Amato at Smithtown Nissan were exceptional!!! They were extremely polite, friendly and professional, as was the entire staff. Joe and Frank were very informative in all areas of detail concerning the purchase of my new car. I would highly recommend Joe Urso and Smithtown Nissan to anyone!
Elizdan
Dec 30, 2011
Our experience was by far the best we have ever had at a dealership. Joe Urso was knowledgable, friendly, and knows his product and everything else about his job. We will be back in the future and plan to send family and friends to Smithtown Nissan to see Joe Urso. It is a well run, high quality business.
Hazenk
Dec 28, 2011
I was in the market for a truck! From the moment I stepped into Smithtown Nissan and teamed up with Mr Urso, I was impressed.The leasing programs were explained to me in full detail, and I never was rushed, or led in any direction that I didn't want to go. I was treated with respect, and Joe was courteous and made me feel comfortable. Everyone who helped me at Smithtown Nissan were extremely professional and very friendly. At this time I want to thank Joe and everyone who helped me there, for a truly wonderful experience and I am extremely happy with my new Nissan. ( Frontier Pro4x)Thanks all, sincerely Ken Hazen
kimbirdly
Dec 27, 2011
I was recommended to Smithtown Nissan by a good friend of mine. I was happy with the service and the helpful salespersons that took care of us. I would definitely recommend using this dealership.
ruggie7230
Dec 26, 2011
I had a wonderful experience at Smithtown Nissan with Rob Tarnowski. He was very knowledgeable on the car I was looking to purchase. He was patient and it was obvious that he knew what he was talking about. I walked out a very happy customer. I highly recommend all to Rob Tarnowski.
stroumbo
Dec 24, 2011
Really great dealership. Salesman was very friendly. Got a great price on a certified pre owned car. Very happy with my experience at this dealership
menkman
Dec 22, 2011
Had nothing but a positive experience at Smithtown Nissan. No buying pressure, personal service, and tremendous follow up from the beginning of the process until even after I drove off the lot. Billy has a very comprehensive sales approach and made me feel that i was his only customer. Extremely refreshing from what is usually expected from a car dealership.
rangers94
Dec 21, 2011
i would recommend this dealership because our salesperson Rob Tarnowski was extremely helpful and easy to deal with. we have leased and purchased many cars over the years and Rob was no nonsense- got the car we wanted at a fair price and very quickly. it was the best car salesman we ever dealt with.
nguido20
Dec 19, 2011
Yes Nissan has always helped me above and beyond, from purchasing my car too helping me with service complications. They always make me feel as though I'm the only customer there. So thank you so much to the service desk and the employees of the auto repair shop. Much appreciated. Thank You
Freeoil
Dec 16, 2011
From the purchase of the care too the quick and speedy service of the service and auto body shop, I have had nothing but a pleasurable experience. Knowledgeable staff and great customer service.
petsar40
Dec 14, 2011
I thought Joe was extremely pofessional...he beat any price I had shopped and delivered on all of his promises. Dealing with Smithtown Nissan was a pleasure and made the excruiating pain of car shopping not only bearable, but enjoyable.
serp04ss
Dec 14, 2011
I have been buying cars through smithtown nissan for over 10 years and have always received the best prices and service. Everyone is always friendly and courteous.
shues37
Dec 13, 2011
This is the third auto I have dealt for with Smithtown Nissan, and Mr. Urso has been my salesperson each time. I can not say enough about him, he is a very friendly, efficient and trustworthy person. One need only look at the wall at his desk to see the number of satisfied customers he has over the years.
marekbakula
Dec 13, 2011
My experience with this dealership was excellent. They did not try to push me into anything I didn't want. They went through all my options to buy a vehicle. Jorge was very helpful and attentive. There was no surprises and last minute sell at the end when I signed the paperwork. Of all the dealerships I have deal with Jorge and Smithtown Nissan were the very honest I have had the pleasure to interact with and would buy future vehicles from them, and will also recommend them to others.
R Scuderi
Dec 10, 2011
This is our 2nd time dealing with Joe and it was a pleasure. He is very honest and helpful. We would not hesitate to recommend him to friends and family.Everyone we encountered was courteous and seemed to know their job.
nicolecalc
Dec 9, 2011
When I first went into Jorge's office he asked if I was excited. I gave him a sarcastic "yeyy" and told him I know to not get my hopes up because car dealers are impossible. He laughed and proved the complete opposite. He worked with me and my family and got us the deal that we wanted. I was driving out of the lot in time for class in my brand new 2012 Nissan Altima. I am a graduate student working on a tight budget and Jorge made sure that I got what I asked for. It was an overall amazing experience. I would highly recommend him to any of my friends or family. THANK YOU!!!!!
ginavorraro
Dec 9, 2011
The Sales experience from the greeting to the delivery was excellent. This is my first time buying a new car. Love my car, Thank you Smithtown Nissan! You guys really are #1!!
rsxp20
Dec 9, 2011
I felt very comfortable dealing with Al and the other Smithown team members. Very accommodating in test driving vehicles. Provided more then enough information for me to make an solid decision on my new purchase. I would strongly recommend Al and Smithtown Nissan to my firends and relatives.
thegambler
Dec 8, 2011
This dealership and sales personnel came very highly recommended from a very close friend of mine and I was not disappointed in the least. Rob was very polite, patient, informative, professional and extended himself in any way possible to me. I would definitely recommend other people to this dealership and to Rob personally.
SamanthaLee87
Dec 6, 2011
I went to Smithtown Nissan on recommendation for a new car and I was definitely not steered wrong. Everyone was friendly and helpful. I met with Joe Urso and he went above and beyond to help me make the right decision. I went in with the mind set to buy a used car and Joe sat down with me and helped me realize the best option for me financially and in the long run was to lease new. Joe was incredibly patient (allowing me to test drive different models and explaining the different packages) and made sure I walked out happy and confident in my decision. With the help of Joe Urso (Sales) and Brian Vasak (Finance Manager) I was able to drive away with my new car that day and at a price I could afford. I would absolutely recommend my family and friends to Smithtown Nissan, they work with you!
jheintze
Dec 6, 2011
Had a great experience. The dealership was wonderful. Matt Brown was professional, helpful, and friendly. He put my mind at ease and I felt like I made a great decision with his help. Would come back again for another car!
ebellamerica
Dec 5, 2011
I was only looking....at least, that's what I thought. My sales person, Arthur Early, and his entire Management Team were most anxious to make the sale on that day....And, that they did. I got many extras on the Rogue and a very fair monthly payment on the lease. I could not believe that I went home with a new 2012 automobile. Thanks guys for a wonderful experience and a great car!!
joeguardiano
Dec 4, 2011
I went into SMithtown Nissan to get a economical commuter car. Matt Brown assisted me with a lease on a 2012 Nissan Sentra. The price was right, I picked it up the following morning. It was spotless, Matt explained all the controls to me and I was off. WHat a great buying experience. I highly recommend Smithtown Nissan and Matt Brown!
kelliebellieabc
Dec 3, 2011
I went to Smithtown Nissan to purchase my first car! Everybody that I talked to was friendly and super helpful. Joe Urso went above and beyond to make sure I would be 100% satisfied with my new car, which I am. Joe D and Allison also were very pleasant to work wit, and took the time to explain everything to me. I appreciate it greatly and would recommend this dealership to everyone!
paulpk4
Dec 3, 2011
I had a very good overall experience with smithtown nissan. The customer service and sales crew was very knowledgeable and helpful throughout the entire experience.
WRSTATE
Dec 3, 2011
Kevin, Chris and the entire staff made the experience of purchasing a new vehicle easy and hassle free. I would defintiely refer friends and family to this dealership.
aao1107
Dec 3, 2011
It was a great car buying experience. Will Alicea helped us through the process. He was really helpful. he took the time to find us the perfect car
B00Bear1
Dec 2, 2011
Buying a car can be daunting at times but my experience at Smithtown Nissan was great from start to finish. Matt Brown was my salesman, who I would recommend to anyone looking to buy or lease an automobile, he was very knowledgable. I have bought quite a few cars and trucks, and Matt was the only salesman to go out to the car and go over every function of the car, I was very impressed. The whole buying experience was great, even Matt the finance guy was a pleasure to work with. I would highly recommend Smithtown Nissan to anyone looking to buy an automobile. Thanks again. Joe Breitfeld
garelln00
Dec 2, 2011
Arthur helped me with my new lease purchase. Although, I was in no rush to turn in my vehicle, but was looking into my future options, I was able to drive home with my new lease purchase in 2 hours. Although, not by any of Arthur's fault, I did have buyer's remorse and went back to the dealership to get my vehicle back and the finance manager would not allow me to. I know from being in the car business that I could've backed out of the deal, but because Arthur is a professional colleague of mine, I chose to stick with the new purchase. He was extremely helpful and informative and as always, professional and knowledgeable. If it was anyone else, i would've had my original vehicle back.
hmendoza
Dec 2, 2011
Smithtown Nissan got me into the car I wanted and worked with me to stay in my budget. I would recommend family and friends to Greg at SMithtown Nissan any day!!
jeaninekkp
Dec 2, 2011
We've been dealing with Matt Brown for the last 6 to 7 years at Smithtown Nissan, and he's been nothing but extremely accommodating to our needs. He knows exactly what we want and delivers every time. We will be looking forward to dealing with him again in the next 6 months when the lease of our other vehicle is over.Extremely satified customers,Jeanine and John Koerner
gcortina
Dec 1, 2011
As always, the friendliness and helpfulness of this dealership was exactly as I expected. My husband and I leased our last Nissan at Smithtown Nissan so we decided to go back. When we walked in Joe recognized us immediately. He explained the lease deal thoroughly to us which made us decide on the Rogue. We wanted our payments to be about the same as our current lease that we were trading in. We were pleased with the lease.
patdibs567
Nov 29, 2011
Greg and the General Manager Guiseppe were very helpful and accommadating to create a lease that would fit my monthly budget. I highly recommend Smithtown Nissan.
mdella1944
Nov 28, 2011
Overall great experience. No games were being played and I never felt like I was being pressured in any way. The staff was friendly. The price was affordable. My salesman, Joe Urso, not only described what the vehicle had, but showed me, as well.I would recommend this dealership to friends and family.We love our new pathfinder.
mcatalanotto
Nov 25, 2011
The service at the nissian dealership smithtown has been a very pleasant experience. The process of buying my nissian altima went very smoothly and i would recommened this dealership to anyone who is looking to buy an awesome new car. Also all the employees were very helpful and cooperative making an easy purchase.
rdglass
Nov 25, 2011
Jeff was very patient and helpful with our new Rogue. We thought they were fair on our trade ins and met our price for the Rogue so that we could upgrade, I recommend Smithtown Nissan to anyone buying a car. Its the second one we bought there.
criecke
Nov 21, 2011
Had a great experience purchasing our new vehicle, always do. Your sales team is very committed. Rob Tornowski was one of the best.... He took time to show me all the features in the vehicle and had the patience to answer all my questions....
rose1234
Nov 20, 2011
Greg was a pleasure to deal with. He took his time and answered all of our questions. Not pushy at all.We would definitly buy another car from your dealership.
ablumstein
Nov 19, 2011
very patient with us while we were looking for a new car. Helped us find the best deal for us. Rich was very helpful and showed us a bunch of different cars. Everyone was very nice.
ellen.gittlitz
Nov 15, 2011
Chris and Joe went out of their way for us -- were creative in making the sale. That's why we bought the Rogue. Thyey went the extra mile for us to complete the sale.
vitaida
Nov 15, 2011
THIS IS MY SECOND NISSAN FROM SMITHTOWN NISSAN. THE FIRST WAS APATHFINDER WHICH I STILL OWN,. BOTH TIME MY EXPERIENCE, WERE GOOD. IF I HAVE TO GET ANOTHER I WILL VISIT SMITHTOWNNISSAN AGAIN.
sammitregs
Nov 14, 2011
I am not experienced with purchasing a car i went to Matt because I have only heard good things about him. he walked me through every step of the process, explaining everything i needed to know, he was nice and understanding and i did not feel forced or like i was being scammed. Matt is an amazing salesman and i have already told my friends to go to him when they want to purchase new cars.
tmattina
Nov 13, 2011
Both Matt Brown and Greg Carrion were extremely friendly and courteous. At no time did I feel pressured into making a purchase. These gentlemen were down to earth and helped to make the buying experience a pleasure. They answered all of my questions honestly and I was presented with a great deal. I am very pleased with my new Altima. This is the third car I've purchased at this dealership and I highly recommend them!
jskalacki
Nov 13, 2011
The dealer and sales person were very professional. The entire experience could not have been better. The car was prepared on time and I was 100% happy. I would absolutely recommend this dealer to everyone.
SarahxoB
Nov 11, 2011
This is not my first review for this car dealership. I've just been so pleased with the service each and everytime I walk in. From leasing a car to taking it in for maintenence, the service is always on point!
SHANES19
Nov 10, 2011
WE WERE EXTREMELY PLEASED WITH SMITHTOWN NISSAN AND JOSEPH URSO. HE WAS EXTREMELY ACCOMMODATING WITH OUR NEEDS AS WELL AS A PROFESSIONAL AT ALL TIMES. WE WOULD HIGHLY RECOMMEND THIS DEALERSHIP AND JOE URSO.
guedes321
Nov 10, 2011
I was very well received, the seller was very well prepared with fast, accurate answers on the vehicle, the atmosphere was very pleasant, and a quick sale as I like.
eyemass
Nov 8, 2011
Will Alicea was a courteous and efficient salesperson. He offfered me a great price on a lease for a Maxima and delivered the exact car I had requested. I highly recommend this dealership for their awesome sales team, great service, and no annoying sales pitches.
Maryellen70
Nov 8, 2011
We just wanted to thank Jeff again for being an honest and down to earth salesman! He took the time and expressed different options and worked closely with us on the option we choose.His honesty in life, Nissan and insurance are truly impecible characteristic's which is in this day and age is hard to come by.Again, thank you, Jeff! We will recommend you to our family & friends.Mary Ellen & Ashley
nmalone7
Nov 7, 2011
Rich was friendly and very helpful and not overly aggresive. He knew I was a serious buyer and worked with me to get me in my Versa hatchback.
Mallory.Keppie
Nov 6, 2011
Joe Urso helped make my car buying experience the best it could possibly be. He found me the car that I was looking for in a price that I could afford.
sandydcute
Nov 6, 2011
Al was great to work with. We had a seemingly good experience leasing the car. Took home the car that day. Looked great, Al was professional and helped me work out what we needed to take the car.
moodylover
Nov 5, 2011
I couldn't have had a more pleasurable experience than the one I had at Smithtown Nissan...Jorge Cordero was funny and informative and made what can be a stressful experience into a wonderul one. I highly recommend this dealership and especially the expertise and friendliness of Jorge Cordero.
12
Nov 4, 2011
Great service from Smithtown Nissan, Rich Incao was great, the car was great and everything else I can possibly think of was great great great.
amill150
Nov 4, 2011
Local Dealer with good track record. This is the second vehicle I have purchased without any headaces. I would recommend this dealer to anybody interested in purchasing a vechile.
antyem
Nov 3, 2011
Joe answered all my questions honestly. He was very personable and helpful. I stated I didn't want to go back and forth with pricing. He was upfront and we sealed a deal in a short time.
BigBoyBwandon
Nov 3, 2011
Working with Mike Critelli and Greg (Manager) when I purchased my 2010 Nissan Frontier (used with 10,000 miles) was overall a positive experience; however there are some things they could have been improved upon.I wanted a great deal on the vehicle and they worked with me to get the vehicle down to a great price. They knocked off the $605 transportation fee after a brief discussion about why that charge should be removed.Although we did not trade in our old car, they gave us a good value for the trade in - sight unseen. That was nice.The dealership could have room for improvement. When we were negotiating the price, there was a lot of back and forth between Mike, our salesman, and his managers. Although that is probably a sales strategy, it would be better if the salesperson could have some authority to negotiate without going to management. It is important to note, the back and forth is not necessarily the salesmans fault, but perhaps a bottleneck between the sale team and management.Also, when we picked up the vehicle, it took about 2 hours to finish the financing paperwork. I would have liked the paperwork to be completed before we got to the dealership. It is important to me NOT to have buyer's remorse when making sizable purchases. I feel I got a great deal and would certainly purchase another vehicle from Nissan of Smithtown (St. James, Long Island, NY). I would be loyal to Mike and Greg if/when I purchase another vehicle because they were flexible and fit my budget.
econdra
Nov 2, 2011
Joe Urso & Smithtown Nissan were wonderful. When we arrived to pick up our new lease we were thrilled with our experience. Joe Urso had all of the paperwork ready & the vehicle ready & was so helpful. Everything was as he explained. There were no surprises with finance or anything else. We would definetly recommend Joe Urso & Smithtown Nissan to anyone looking for a new or used vehicle.
ilsmrs
Nov 2, 2011
Billy the salsesman was friendly helpful and professional in his presentation in making the sale without pressure. Brian handled the closing and was also friendly and professional, as well as giving me and my wife helpful information at closing.Ira & Marilyn Siegel
nCynthia
Nov 2, 2011
I felt that Matt Brown was very interseted in what i wanted and found the exact Juke i wanted he was very plesent to deal with he was great & i will tell all my friends & family to go to Matt Brown in smithtown ...thank you cynthia
TRHCRW97
Nov 2, 2011
I have gone to lots of dealerships before and I have to say that Matt Brown is the best salesman I every dealt with. He was very easy to work with.
Yader54
Oct 31, 2011
My experience with Smithtown Nissan was simply satisfying and to the point. I visited a few dealers before them and had a horrible experience with the Nissan of Manhattan. After that, got in contact with Smithtown Nissan over the phone, and without me even needing to come in, I acquired a great price just over the phone. The car was great, their service was great, and their salespeople are not annoyingly pushy as you will typically find in a lot of other dealers. Would do business with again. A++++++++++ rating.
jumpup42
Oct 30, 2011
The sales Professioanl Will Alicea was outstanding. Freindly took the time to explain how the car works. Always let us know that we can call him anytime. Always had a smile on his face. I felt that I was not just another sale.Graet Servie I will recommend my friend to Smithtown NissanYoursFrank Pelliccione
anthony molfetta
Oct 27, 2011
This is my second experience dealing with Smithtown,and they were great.They were courteous,respectful, helpful,and they did everything to get me in the car I wanted for a price I could afford,Fantastic!I want especially to praise the following for their extraordinary assistance.First, Billy Doyle[my salesman] who was informative, knowledgeable, friendly,and commited to helping me get the car I wanted.In addition,he made sure that thepeople who could make it happen were seen.I want to thank Chris Nesky[Finance]who explained every financial detail patiently and completely, and fine tuned the numbers to get me into my car.Hewas also exceptional.Finally,Greg Carrion made this all possible as the manager,encouraging histeam to work hard to get it done,and was in contact with me the entire time,and couldn't have been more friendly and concerned.
Brenshan88
Oct 27, 2011
Great Dealership. Arthur Early was great throughout the whole buying process. He explained everything and took the time to show us all the features about the vehicle we wanted, without the pressure. I would definately recommend Arthur Early and Smithtown Nissan to our family and friends. Working with someone who you trust is the key to an excellent buying experience!
pbrwneyez
Oct 26, 2011
MY EXEPERICNE AT NISSAN WAS GREAT, JORGE HELPED ME WITH ALL MY QUESTIONS AND TOOK THE TIME OUT TO SHOW ME ALL THE VEHICLES THAT I WANTED TO SEE, I HAVE BEEN WITH SMITHTOWN NISSAN FOR 6 YRS AND I LOVE THEM CUSTOMER SERVICE.EVERYONE IS VERY HELPFUL AND PLEASANT TO BE AROUND,THEY TAKE THE TIME TO MAKE SURE THAT YOU WILL LEAVE NISSAN WITH THE VEHICLE YOU WANT WORK WITH THE PRICE YOU CAN AFFORD. THANK YOU NISSAN FOR MY NEW 2011 NISSAN MURANO..
sbmirms
Oct 25, 2011
second car we leased in 3 days. got a great deal from Joe again. Chris was quick with all the paperwork. Greg was very helpful and accomodating also. would highly recommend this dealer
jaceak
Oct 24, 2011
overall a very good buying and delivery experience. would tell others to do business with this dealership. the salesperson was a genuine and sincere individual. no small thing in the car business. the car was delivered clean and well prepped.
robochang
Oct 23, 2011
The dealer had a good price and it required minimal negotiating to get to my desired price. The entire process of purchasing the car, financing, paperwork, and pick up of the car was within 2 days of our initial visit there.
gdcmercado
Oct 22, 2011
EXCELLENT SALESMAN BOUGHT TWO USED CARS IN ONE MONTH FROM HIM AND WOULD DEFINITELY BUY ANY FUTURE CARS FROM THEM AGAIN. THEY ARE ARE FRIENDLY AND HELPFUL AND MAKE THE EXPERIENCE WONDERFUL.
Candace Ruocco
Oct 21, 2011
We got the exact car that we wanted for a fair price and drove it away that very same day. Frank, the finance manager, was great too.
sbaumvoll
Oct 20, 2011
Matt was very proffesional and pleasant. He did whatever he could for me and I liked the way he handled the deal. The price was right and I enjoyed working with him.
sbmirms
Oct 20, 2011
Joe Urso our sale rep. was great. This was the best car buying experience we have ever had.He could not have been any better.We told Joe what we wanted. He came back with a price and we shook hands on a deal.We went out to eat and the car was ready when we returned. We would highly recommend Joe and Smithtown Nissan.Bob and Shelly Mirman
Slzaffuto
Oct 19, 2011
Brian was able to get me a car within the price range I wanted to spend. He is a good salesman without any pressure. Brian was very polite and very much in tune to my needs
jbratta
Oct 19, 2011
Sales person was very through. He explained everthing and gave us a great price. The Finance guy, Chris, was very through. All in all the sales team at Smithtown Nissian wwere very through.
azarcone
Oct 18, 2011
Joe Urso was an excellent salesman. From the time I entered Nissan to the time I drove my new car way he was pleasant and he was very helpful. My family and I always will do business with Nissan. I will also recommend all of my friends to Nissan as well. He should be a manager! I had an excellent experience at Nisaan because of Joe. Thank you...
SBALDINE
Oct 18, 2011
ROB WAS VERY HELPFUL. HE WENT ABOVE AND BEYOND FOR US. I WOULD DEFINATELY COME BACK TO SMITHTOWN NISSAN BECAUSE OF ROB. HE MADE LEASING OUR NEW CAR AS SMOOTH POSSIBLE. I WOULD RECOMMEND ROB AND SMITHTOWN NISSAN TO ANYONE INTERESTED IN BUYING A CAR. HE TOOK OUR NEEDS AND CONCERNS INTO CONSIDERATION AND WASN'T PUSHY LIKE OTHER SALESMAN.
Willyr01
Oct 18, 2011
Walked into Smithtown Nissan after having left Atlantic Automall where they told me they could not make a deal. I was greeted by my salesman Bill Doyle at Smithtown Nissan and felt very comfortable from the start. Bill along with the Manager Brian Okeefe were able to get me out of a Honda Civic lease and into a 2012 Nissan Sentra. I would HIGHLY reccomend this dealership and this salesman. Overall a fantastic car buying experience. You guys are the BEST!!!!! William Rostkowski
jl.0917
Oct 18, 2011
The dealer was cooperative in getting our vehicle ready, we added features that they effectively put on the vehicle and made sure our experience was one that would bring us back to the dealtership. The entire process from the salesman to the financial advisor was a positive experience and I felt they did everything to benefit me financially and professionally. I now have 3 Nissans and have dealt with 3 Nissan dealers. Each experience was better than the last and this was, by far, the best experience. The dealership is a distance from my home, but I would absolutely use their services again and would recommend it to anyone.
jodee
Oct 18, 2011
My salesperson, Matt Brown, is the reason I purchased a Nissan and a Nissan at this dealership. He made me feel comfortable throughout the process going over everything as much as I needed. His infinate patience, professional demeanor, admirable knowledge and likeable personality made this experience enjoyable. Matt made me not only comfortable buying a car, but confident that I will be taken good care of when I return to the dealership for service and the purchase of my future vehicles.I also wanted to make note that the young lady in finance, Alison, went over all my questions and explained things very patiently and cheerfully. The people who answer the phones, the service persons, sales managers, and everyone at Smithtwon Nissan makes me feel welcome. I'm happy to do business here and will be recommending them, especially, Matt, to everyone I know. I love my Juke and my new Nissan family.
jozef
Oct 18, 2011
We went to buy a used car and a great experiece at the dealership. they could not have been more helpful.We purchase a used car the same day and picked it up the next day.
zeke1058
Oct 16, 2011
Bill was a terrific salesman. Initially, we were just looking and he offered to answer our questions without any pressure. We had an idea of what we wanted, what we wanted to pay for it and what we were expecting in trade-in value. He dealt with us openly and honestly, meeting our expectations and before long, we were driving out wit our new Nissan Rogue. Allison was also great. She explained all of the features of the extended warranty package and helped us check out the actual value of the discounts with our insurance company. When none of the packages appealed to us, she tailored one for us on the spot that was agreeable in price. All in all, a great experience.
pmther78
Oct 13, 2011
Jorge did a good job. He was very informative and helped me to purchase two vans for my company. The vans have been working well.
leftydread
Oct 12, 2011
I wasn't sure if I was going to lease a vehichle when I went to the dealership but they took such good care of me that it was an easy decision to drive out with a brand new car! They were very aware of my time and the transaction was smooth. Probably the most painless car buying experience I have ever had. My hats off to Smithtown Nissan!!!oh...and i LOVE my new car! :)
alexisfiola
Oct 12, 2011
Joe was so friendly and great when I bought my new 2011 Sentra. I really needed a reliable affordable car and that is what Joe gave me. I told him my financial situation and he was able to help me. I'm so happy I was able to get my new sentra and have told all my friends and family that they should go to Joe fir their new cars.
cpitkewicz
Oct 12, 2011
Billy Doyle is, by far, the best car salesman we've ever worked with. we have bought cars from Smithtown Nissan in the past and we've owned many Nissans but this experience purchasing a new 2011 Murano was the best we've ever had. Everything was up front and accurate. Billy spent a long while acquainting us with our new SUV and he took care of every detail. Every car salesman should be like Billy Doyle---maybe more new cars would be sold!
geegirl11
Oct 11, 2011
My experience was very good at Nissan when purchasing my new Altima. Jorgewas very friendly and helpful. I was very happy that he was able to keep mein the budget that I was able to afford and give me the options that I wantedin the car. I will recommend Jorge at Nissan to anyone that is purchasing a car.
sibelahi
Oct 11, 2011
It was a totally good experience to buy a used car. One of the problem is that they provide options to spent more than your budget:(
mpietro21
Oct 10, 2011
Everyone at Smithtown Nissan was very friendly , Very helpful, and informative. they answered all my questions about the cars and my leasing options which made it easier to make a decision as to which car and the best financing,The whole experience just felt comfortable.
awong23
Oct 10, 2011
The salesperson was very friendly. It was a very inviting dealership, not like other dealerships I have visited. The salesperson and finance team help provide excellent service in helping my family and I purchase a vehicle at a reasonable price. I would recommend others to visit this dealership
furiousstng9633
Oct 8, 2011
The is the second car i purchased from Smithtown Nissan and the second time dealing with Will Alicea. I can't say enough about the service and kindness from everyone there. I highly recommend Smithtown Nissan to anyone looking for a Nissan!
vespo6
Oct 8, 2011
Salesman was very accomodating, did not do a heavy sales pitch, held to his word on the his price quotes and was pleasant to work with. He is an asset to your dealership.
jess0876
Oct 8, 2011
I was very satisfied with my experience at Smithtown Nissan from the very moment I stepped in the parking lot. From the beutiful selection of vehicles to being greeted immediately on the lot. My salesman Rob was very helpful, immformative,& friendly. Everyone in the dealership was friendly&eager to help me. I would recommend this dealership to everyone I know.
laureenmel
Oct 6, 2011
I bought a 2011 Nissan Maxima, the floor model. I had an alarm and remote start put in on Monday. The car needed an amplifier at service and am still waiting to hear about the status of my car. Charles were very helpful in the sale of the car. Frank was very understanding also.
mmsokol
Oct 6, 2011
Just purchased new Murano.Salesman was quite good on going over features of auto but not as clear on "additional" expenses.The business office didn't clarify to well.
MORRISBETTER
Oct 6, 2011
wHEN WE ARRIVED WE WERE GREATED AND SAT DOWN IMMEDIATELY, I WAS LOOKING FOR A CAR IMMEDIATELY... AND THATS EXACTLY WHAT I RECIEVED.. THE STAFF WAS VERY FRIENDLY AND THE TRANSACTION WAS COMPLETED IN A TIMELY MATTER..
anny56
Oct 6, 2011
This was the first Nissan we have purchased. We received a friendly greeting as soon as we walked in to the dealership. Jorge was very knowledgeable about the Murano and did his best to offer us several lease options, so we could feel comfortable with our leasing decision. Jorge was truly a pleasure to deal with and most importantly I LOVE MY CAR!
Gjacovelli
Oct 6, 2011
Joe Urso helped me as soon as I stepped into smith town Nissan. He sat me down and explained what he thought would be the best car for me while keeping into consideration my price range. He also went ahead and sset me up with someone I'm the insurance department and they found cheaper monthly pay than I had found on my own. He was able to get the car ready very quickly and in had my new car In the next 2 days. I was very pleased with the service I received and would absolutely refer other people to smithtown Nissan.
apacheco
Oct 5, 2011
Charles was an absolute pleasure to work with. He went above and beyond to satisfy my needs in a new car. There were some issues at first with the financing section but manager Brian was quick to solve all issues! I am very pleased with my Rogue and my experience with Charles.
tenety1
Oct 5, 2011
great experience. bill doyle great salesman. finance dept. very helpful. great place that works with the customer. I will be back to get another nissan from this dealer.
ajs29220
Oct 4, 2011
CHARLES WAS A GREAT HELP TO ME AS I SEARCHED FOR MY NEW VEHICLE.. EVERY QUESTION I HAD ABOUT THE NISSAN PATHFINDER WAS ANSWERED BY CHARLES. CHARLES WAS VERY POLITE WHEN DEALING WITH ME AND MY FAMILY AND NEVER DID HE LEAD ME ON DURING THE BUYING PROCESS. I WOULD RECOMMED ANY FAMILY OR FRIENDS TO SPEAK WITH CHARLES WHEN LOOKING TO BUY A NEW CAR.
lesnden
Oct 3, 2011
Rob was terrific, spent time and answered all our questions. Also, give super advice and seemed concerned to meet our needs.His explanation of the car's controls was excellent.
Michele K
Oct 2, 2011
I would was very happy with my purchase at Smithtown Nissan. The price was right everyone was very friendly Joe Urso was a wonderful salesman and I would recommend this dearlership to many of my friends.
mike1204
Oct 2, 2011
The service was prompt. The search for the car that I wanted was quick and every feature that I wanted in the car was in it. The salesman took a long time showing my spouse and I all the features in the car which very much appreciated. He even set-up the bluetooth immediately which was great! The test drive of the car was extensive on my part and the salesman was very patient in this respect. The car is everything I expected and more.
dshuriff
Oct 2, 2011
Charles was a great saleman. He was extremely helpful, especially seeing as this was my first car. Was honest and truthful as well. No complaints.
suezoom
Oct 2, 2011
Greg was very pleasant to deal with. He was anxious to please and worked hard to make sure I could buy the car I wanted (color, style, price) from his dealership.
Loretta Conzo
Sep 30, 2011
To Whom It May Concern,Through the introduction of Sales Manager Brian O'Keefe, following a routine reminder call to discuss the upcoming lease termination of my 2008 XTerra, it became my distinct pleasure and rewarding experience to be directed to Sales Representative Bill Doyle for assistance concerning the current options and opportunities featured by Smithtown Nissan; and subsequently, to discuss the financial aspects of a potential transaction with Financial Representative Chris Nesky. Smithtown Nissan ownership should be proud and gratified to engage the services of these gentlemen in their employ. They performed their roles in a dedicated and committed, highly knowledgeable, trained, efficient, and courteous manner. Over a period of at least 15 years my family and I have had the benefit of doing business with Smithtown Nissan and cultivating a long term relationship. Nissan products are obviously exceptional and that influences a return every three years or so to continue doing business. I must say, however, that my current experience was like no other to date and I am genuinely grateful to have been placed in the very competent hands of the aforementioned Smithtown Nissan representatives. As I mentioned to them, not only will I remember their names and this current experience, but I shall be asking for them specifically upon my next visit to the Smithtown Nissan Showroom. They are a credit to the Smithtown Nissan Family. Thank you Brian, Bill and Chris!Sincerely,Loretta Conzo
alyciapetitto
Sep 30, 2011
Will Alicea was very friendly and answered all my questions in an efficient manner. I received the trade in price that I had hoped for as well as the monthly payments on my new lease. It was an overall, great experience!
adolfovach
Sep 29, 2011
Michael was very friendly and eager to help us. He spent alot of time with us and made sure we were happy with the vehicle that we choose. When we picked it up he went over the car and explained features. All the salespeople and financial people with came in contact were all pleasant to deal with.
simranjeets
Sep 28, 2011
Mike Criotelli Christian Wesky are really good. Mike was our salesman he gave us the best price. Christian was the finance manger, he explained everything very well.
RizzoHardy
Sep 28, 2011
We want you to know that we were very pleased with the quality of service Jorge Cordero provided us. We found him to be pleasant, professional and knowledgeable with a great sense of humor. Jorge knew exactly what we were looking for and made all aspects of the process a pleasurable experience. We sincerely appreciate your responsiveness and the professional way you conduct business.
jvbofny
Sep 27, 2011
the employees that we came in contact with were very friendly, helpful, and courtious. our questions were answered fully, with detailed explanation. my wife and i entered the dealership to get a comparison between the murano and the rogue to see what would suit our needs for future purchase. it turned out that they offered take my honda off my lease (7 mo. left), and we made a good deal. all in all it was a good experience.
mm1031
Sep 27, 2011
Lets start off with i had to wait for like 9 hours total in 2 days in order to get a car that a week after buying i had to take to get serviced twice. The back breaks on my car had to be replaced, the driver's visor was broken and the driver's side mirror shakes when going fast..ummm i felt unsafe and very dissatisfied, i just can't believe that they would not check the car before selling it. Fortunately i got my breaks fixed for free and the visor but i have to go again because the visor wasn't fixed right. I will never be buying a car from there again, just the fact that the car wasn't checked throughly before anyone bought it is so unprofessional.
Nickecons
Sep 26, 2011
Jorge and the rest of the staff at Smithtown Nissan were extremely helpful and friendly. Everything was handled quickly and proficiently, I am thoroughly pleased with my purchase and would recommend them to anyone looking for a car.
cuttiecat1
Sep 26, 2011
First time buying a car on my own - Jorge made me feel very comfortable - no pressure - very easy to deal with. thank you for your time.
goody7945
Sep 26, 2011
I was very pleased with Jorge Cordero the salesman. He was extremely thorough the entire process of buying my car. Jorge is very knowledgeable of the vehicle. He answered all of our questions and I would definately recommend him as a salesman to anyone. Alli Rollero was also very helpful with the financing of the vehicle.
Will Newham
Sep 26, 2011
This was the second lease with Smithown Nissan and I was absolutely satisfied with the salesperson Matt Brown. Mr. Brown exceeded my expectations on delivery and price for my new Murano. I am very happy with my new car.
paigey22
Sep 25, 2011
I was helped immediately and recieved the exact information i needed. The salesman was upfront with everything about my nissan pathfinder and gave me a very reasonable price. I was not rushed at all and all my questions were answered accurately. i was able to convienently pick up my truck the next day. my nissan experience overall was friendly and memorable.
joebastone
Sep 24, 2011
I have to say this is the best dealership and salesman I ever head to deal with. When I leased my first Nissan there 2005 Altima I knew I and my family hit the jackpot well the team they got there is awesome and now all my family and friends get there cars through them.I must say they make it happen and in return its the only place I get my car. sincerely, The Bastone Family.
chuck1986
Sep 23, 2011
I Purchased 2012 Altima about a month ago...I have to say that this was the first time after closing a deal on a new car that I actually felt i got more than a fair deal;...had to be the easiest, fastest, most fair sale i have ever negotiated!!I felt the team at this dealership worked very closely together and were all interested in working with me to meet my expectations...This was my first time at Smithtown Nissan, Excellent work from Bill Doyle my salesman and Chris Nesky the Finance mgr who further helped finalize the sale.Based on my experience, I have to mention that Brian O'Keefe, the office manager knows what his customers expect from his employees...Charlie Lombardo
clairemarie1984
Sep 22, 2011
ABSOLUTELY GREAT DEALERSHIP!!! and sales staff!!! they were friendly, and knew a lot about the vehicles. The price was great, and they are willing to work with you to get exactly what you want. Will definitely be recommending Smithtown Nissan to friends/family, and returning their in the future.
th231
Sep 22, 2011
They have a large selection of vehicles. My sales Representative Rob was very friendly and knowledgeable. The finance manager explained everything very well. This is my third vehicle from this dealer.
tim q
Sep 21, 2011
Matt Brown was very friendly and very patient when it came to going over the car and all its gadgets. He gave a range of financial options. He was able to answer all our questions.
RZWEIL
Sep 19, 2011
second car bought at this dealership best price in the tri state area , friendly helpful i would reccomend this dealership over any other on long island
lirebel91
Sep 17, 2011
Smithtown Nissan is a great dealership. The Employees were very friendly and helpful. I was able to get a very good price on the car I wanted. Matt Brown was a very nice guy who also treated my father and I to lunch, while we were waiting on the registration process. I would recommend Smithtown Nissan to any of my friends over any other Nissan dealership.
melissahavern
Sep 16, 2011
This was a great experience, we walked in and were treated wonderfully. We were offered a great deal on a gorgeous car. Our sales man Greg Ammann was so helpful and curtious. We have recommened nissan of smithtown to all our amily and friends
missyweisfeld
Sep 16, 2011
I found this dealership to be very competitive, had inventory and high selection of colors that i was able to choose from. Delivery of the car was immediate which was important to me.
f49w6
Sep 16, 2011
Dealership was very friendly and professional. Greg Miller, our salesperson, was extremely helpful and didn't pressure us. Chris Nesky, our finance person, was knowledgeable and helpful. It was a good experience and I would recommend Smithtown Nissan to anyone.
Ilovemaddie
Sep 15, 2011
Working with Matt Brown was a pleasure. The after sales and doing the paper work was a nightmare. If it wasn't for Matt and the time he spent explaining the car and his mannerism in making the sale I would have walk. Your after sales and paper work person was a negitive and hopefully that will be corrected in the future.
max125
Sep 15, 2011
We've bought 3 cars from Smithtown Nissan. Their sales personnel are the best, and their service department handles things fast & expertly. Salesman, Joe Urso found us the exact car - Rogue - we were looking for fast. I would definately recommend Smithtown Nissan.
PabloNY
Sep 15, 2011
Everything went very smoothly right from the beginning, they answer all my questions, even days after the purchase was done.The price was excellent, my trade in value was excellent, I never felt any pressure from them.That was our first time walking in to Smithtown Nissan, and in no time, we left with our brand new Xterra.Excellent work from Arthur, Chris and Giuseppe.100% Satisfied!
Director1
Sep 14, 2011
Our first two Nissans were bought from this dealership (Smithtown Nissan) some 12 years ago. While we hadn't made a decision to purchase a new car on the day we visited the dealership, we spent some 4 hours there considering possibilities, and ultimately decided to leave our car there <GRIN> and buy a new Rogue SUV, taking it home that same evening! The presentation by Jeff Matheos about several models and the advantages and features of each, was excellent and thorough, and the follow-up visit several hours later gave us a chance to speak with Jorge Cordero, who helped us narrow the choices down and to ultimately arrive at a fair price and feature-set. Brian Vasak helped us arrange for quick financing including a substantial savings by utilizing a finance source that we hadn't used previously. From start to end, this was a superb experience, exhibiting no pressure by any of the staff, belying the unfortunate industry stereotype of car salesmen. A slight problem with the closing of the moon roof that was not evident at the time of purchase, was expeditiously taken care of by their maintenance staff as soon as we brought it to their attention. Definitely a dealership we are happy to have dealt with and likely to continue doing business with.
c e cooper
Sep 12, 2011
Best experiance ever with will.Will ask friends and family to dealership in the future. When i bought rogue i was never comming back to nissan but will changed my mind
Capt. Barb
Sep 12, 2011
I was a Chevy gal for many years. Decided to give Nissan a try because I heard so many good things about the car and company. Matt Brown was on his game and made buying my first new Nissan Frontier SL pick up truck a pleasant experience and reality for me. Thanks Matt.Capt. Barb.
hmhall1021
Sep 12, 2011
My experience at Smithtown Nissan was more than exceptional. The dealership itself is very well run and the appearance is welcoming. I dealt directly with Mr. Joe Urso throughout the process of leasing my 2011 Maxima. From start to finish, Mr. Urso was professional, thorough and more than patient with my inquiries and needs. He walked me through all of the options Nissan provided and truly helped me make the best choice for my needs. I did not make Mr. Urso's job easy at times and he showed nothing but genuine patience and commitment to ensuring 100% of my satisfaction.I would highly recommend Smithtown Nissan, and furthermore Joe Urso as a wonderful salesman.
voje22
Sep 12, 2011
To Whom It May Concern:It is with great pleasure that I write this letter of recommendation for Mr. Greg Ammann of Smithtown Nissan. Through my detailed interactions with Mr. Ammann in a search for a new car, I can assure you that he is a highly self-motivated and extremely responsible young man. I believe that these positive qualities make him a fine salesman, and more importantly, an outstanding person. Mr. Ammann exhibits the perfect balance of qualities and talents needed to make the car shopping experience fun and not overwhelming.Mr. Ammann is a hard worker who is well-versed in his product. It was very obvious that he enjoys his job and is passionate about his product. His dedication and exuberance became abundantly clear within minutes of meeting him. He viewed each interaction with optimism as well as a desire to learn taking into account our needs as we prepare to bring our first child into this world. His pleasant personality and demeanor, combined with his natural intelligence, makes for a wonderful car shopping experience. Many salesman are overly aggressive or judgmental based on appearance of their client and my husband and I simply did not get that feeling at Smithtown Nissan. His ability to build a good working relationship with the staff at Nissan Smithtown will stand out immediately and we felt confident that we were in good hands through the entire car purchasing process.During our search for a new car we have worked with many dealers. Mr. Ammann is among those that are memorable and I anticipate that he will continue to grow throughout his career. I feel that the combination of his intelligence, personality, and talents will prove him to be a valuable asset to Nissan. It is without reservation that I will recommend Mr. Greg Ammann, a young man of excellent character, to friends and family when looking to purchase a new car. Thank you for your time and attention.Danielle O.Nissan Owner
JHamann
Sep 11, 2011
Our deal involved a trade in. The sales person made sure that every questiong we had was answered. Once we had our questions answered he continued to check that we were getting the information we needed to make the decision.
James.Camporese
Sep 11, 2011
Greg was great, not only did my mother lease a car but I came back as well to find that smithtown nissan provided the best deals and service. Following our purchase a coworker of my also purchased a vehicle and, when I leased my other vehicle 3 years ago and as well. I can personally attest to the fact that service at smithtown nissan is great do to the fact that this is my second nissan vehicle that I have leased from them. Greg Ammann and the rest of the staff at smithtown nissan is one of a kind and a pleasure to work with
Olghb65
Sep 10, 2011
The service was great! Al was very knowledgeable saleman and accodomodating. The proce of the vehivle was in my bugdet. I was able to off with my new car the next day. Keep up the good work
mgoldner
Sep 9, 2011
I would recommend WEill to any of my friends as he handled the entire purchasingf process like a true professional. I have purchased many cars in my day and he made the entire process much more pleasent. Way to Go Will.Mark Goldner
glenmorebenjamin
Sep 9, 2011
I have had the best experience at smithtown nissan...Charles Murray was very professional, friendly, and most of all convincing and trustworthy. He is a great sales man and an asset to your company...........I would definitely recommend my friends to him.
Jaysworld
Sep 8, 2011
Matt was very knowledgeable about the maxima that I leased at Smithtown. He took the time to go over all the features of the car & worked to get the deal done. I would reccomend this dealership to any one who's in the market for a new car & Matt made the experience very easy. Thank you
PRUBE
Sep 8, 2011
Clean, well stocked showroom and plenty of vehicles in stock for immediate delivery. Definitely not a high pressure atmosphere as many dealers are today. Salesman was well informed, patient, and genuine in working with us to make a deal that worked for all.
Philb0420
Sep 7, 2011
Al was very helpful and informative during our negotiation process. Altough it took several trips back to Smithtown Nissan, He went out of his way for us in making the deal happen.
jmccloskey13
Sep 6, 2011
Jeff was very helpful, and not pushy which was very big in getting this deal done. I would recommend this dealership to anyone who asked.
ncardi
Sep 6, 2011
Purchased my last truck at Smithtown Nissan. This visit was much like the past. No haggle bottom line pricing and instant delivery makes this dealer the best on the island.
mindy rubinstein
Sep 5, 2011
My sales experience at Smithtown Nissan was extremely pleasant every portion of the sale was easy and convenient Matt Brown and Craig Fina are true professionals
krobyn30
Sep 4, 2011
This is the 4th vehicle purchased or leased from Smithtown Nissan. The salesman, Rob T, was very knowledgeable about the Rogue and the price was great. From past experience I know that the service dept is excellent.
nferrara17
Sep 3, 2011
Even though it was Jim's first day at the dealership, he was very friendly, professional and accomodating as our salesman. This is our second Murano lease from this dealership and we would lease from them again! The guys were great and we would recommend them to a friend. Thank you!
Elaine155
Sep 3, 2011
I have purchased a few cars in my time & I have to say this was the most pleasant experience I have had thus far. Matt was great. He was very professional, knowledgeable & for the first time in my car buying experience this was the smoothest & quickest transaction ever.
jps318
Sep 2, 2011
Matt Brown is an excellent sales person, he has great customer service skills and will strive to make sure you are getting the best deal possible. He is friendly and courteous, I would definitely continue to recommend him to my friends and family.
vizi10
Sep 1, 2011
Al was very pleasant to work with. He was friendly and knowledgeable. Helped us get everything we wanted and worked out a price that will work for us. Now we are enjoing our new car!
ElizuhJ
Sep 1, 2011
I walked into Nissan knowing exactly what I wanted and the price range I was looking for. I worked with Jorge Cordero when purchasing my 2011 Murano. His enthusiasm and quick, yet efficient work ethic got me exactly what I wanted. There was no swaying in the direction that I did not wish to go and all my needs and expectations were met. I would most certainly recommend working with Smithtown Nissan to anyone, and even more so with Jorge. I had a great buying experience and am in love with my Murano!
123Tomneck
Aug 31, 2011
Having purchased my vehicle thru Jorge Cordero, I was impressed his professionalism and friendliness. His knowledge of my vehicle helped in my purchase, in fact bought my car the same day I walked into the dealership with no other shopping. Also, my wife was also impressed that she bought a car also, and her son will be in to do the same in a few days. The staff was also very professional especially AllyTom Allegra
EAHEYDER
Aug 31, 2011
Went to Smithtown Nissan for a price comparison on a lease. The salesman, Al Schwartz, was friendly, professional, knowledgeable and informative and the least pushy salesperson I have ever dealt with. He was willing to work the numbers in various scenarios and negotiated to get me a great deal. When the financing paperwork was prepared for signing and I questioned a difference in the total amount down, I told the leasing manager (Brian?) that I was informed my total down would be lower. He immediately took the paperwork back to Al and Al had him change it to what we discussed, even though they took a hit on the difference. No questions asked. Al even called me the day after I brought home my new car to ask if I had any questions and to make sure I was happy with my car. The effort to achieve complete customer satisfaction was distinctive and unparalleled. When my new lease is due to expire, my first stop will not only be to Smithtown Nissan, but to Al Schwartz.
nurse571
Aug 30, 2011
This dealer was very helpful an knowledgable about the car that I was interested in. They worked with me as far as the financial aspect. I would recommend this dealer to family and friends.
luvap58
Aug 27, 2011
I would said that i have a very good experience work whit people like them.And the most important was the i didi can a get a loan and i will recomend any body how asked me about this car dealer
nmecion
Aug 27, 2011
My mother and I had gone in to look at Nissan maximas we had been car shopping for quite a while, Greg was extremely helpful and although we had said we seen the maxima he still took the the time to take us for test drive and go over all the options in the car, making me more interested in the car. He gave us time to think it over and discuss it with each other privately, so we did not feel pressured. He went over the numbers with us and really worked with us. No wonder why they are so busy there, they are very helpful and take time with their customers. I even received a follow up call to see how i was enjoying my new car. Needless to say we signed the lease n left the same day with the car. The prep job had a few imperfections so he sent it back to be touched up. DEF recommend, save your time n energy n just go to smithtown nissan. This is my second Nissan my only regret is not purchasing my first one from them.
dmaza
Aug 27, 2011
Yes, we had previously put a deposit with another dealership theday before and was not happy. So we went back to Smithtown Nissan andthey matched the price of the other dealership and did better. We were happy withthe service that we got.
Lorilove284
Aug 24, 2011
I had a good experience at this Nissan dealership. I am happy with my purchase and feel that I got a good value. Thank you
MAMFDG
Aug 24, 2011
There's more than new cars on the showroom floor that deserve notice, as it was Greg Ammann, our salesman, who provided the helpful guidance and knowledge that greatly influenced our decision in buying a new car at Smithtown Nissan. When you combine the effortless transition of purchasing our new Maxima along with our great sales experience with Greg, you realize you need both to appreciate recommending Smithtown Nissan as the total package in car buying.
rose mcgovern
Aug 23, 2011
Our experience with this dealership was excellent. They did not try to push you into anything you didn't want. They went through all your options to buy/lease a vehicle. They listened to you as far as what you wanted/needed. Jorge was very helpful and attentive. Also the finance employee (sorry cannot remember his name)was extremely helpful and professional. The deal was the deal which is what I liked, there was no surprises and last minute sell at the end when you sign the paperwork. Of all the dealerships I have dealt with Jorge and Smithtown Nissan were the most honest down to earth establishment I have had the pleasure to interact with and would buy future vehicles from them, and will also recommend them to others.
cdehlerraynoha
Aug 22, 2011
We would recommend this dealership to others looking for a vehicle. I loved the car I had and didn't want to get rid of it. However, I couldn't resist the deal I got on my new Rogue. I had no intention of buying a new car so soon, but I did. The staff work with you to fit your car-buying needs. Michael C. did a great job selling us by being informative, but not pushy. Greg and Jorge were also very available and helpful.
kramer13
Aug 21, 2011
The service was excellent,I could not have been happier.MattatAli took care of everything in a professional manner.I have been a customer of Nissan for 15yrs and will continue to be.
kristenk89
Aug 21, 2011
I gave this rating because our salesman Arthur did everything that he could to make me happy. He worked everything out so i would be able to afford the car. He was very friendly and not pushy at all. thank you nissan of smithtown!
kjhanley1
Aug 20, 2011
Jorge was great. He spent over three hours with my husband and I as I we negotiated the terms of the deal on our new car. He was knowledgeable about his product. Patient, kind, friendly, and helpful are a few words that can best be used to describe Jorge. I would definitely recommend him to friends and family in the future as he made the purchase of our new car a pleasant experience.
TCapone
Aug 20, 2011
We had visited a different Nissan dealer who was just plain rude. When we were saying how disappointed with Nissan we were told by a close friend to go to Nissan Smithtown and that they would do whatever it takes to get you into the car you want. We were told that they were great. Nissan Smithtown lived up to their reputation. They were great and we drove home in our new car that same day. I would recommend Nissan Smithtown to everyone.
herbste
Aug 18, 2011
The only dealership that a sales member approached me and asked if I needed help, and did not push the sale. Very courteous and knowledgeable sales and service team. The only thing missing was the mint on the front seat.
gdmercado
Aug 17, 2011
EXCELLENT SALESMAN, BOUGHT TWO CARS IN ONE MONTH FROM HIM. I RECOMMEND HIM HIGHLY, EVERYONE AT THIS DEALERSHIP WAS FRIENDLY AND HELPFUL. I WILL BE BUYING ALL MY CARS FROM THEM.
kr9920
Aug 16, 2011
Will did a great job finding the perfect car for me. I couldn't be happier with my new car. Frank worked hard to find the best financing for my new car.
Sprider4life
Aug 16, 2011
My fiance and I had a very good experience from the moment we stepped inside Smithtown Nissan. Everyone was very frienly with us and helped us the whole way through the process.
rsbrown214
Aug 15, 2011
I had a difficult case as my wife and I were in a Bankruptcy situation, but a loyal Nissan customer for over 20 years. Matt never gave up trying to help us get a new Lease. Alli was also there when it came to working with Corp to get all the paper work completed. Of course Oscar was working behind the scenes like the Wizard of Oz watching and helping to see we were treated well. AND WE WERE! a happy ending to a story that made us customers for life. Thanks Matt Brown; Alli Rollero, and Oscar for all that you do.
Dzarrella
Aug 15, 2011
Wow best experience I ever had at a dealership. My son (23) first went to Smithtown Nissan on his own looking for an Altima. He had visited a few dealerships prior and seeing a 23 year old needless to say they tried to take him for a ride. NOT THE CASE AT SMITHTOWN. Billy Doyle was the salesman who my son dealt with. Billy treated him well and made the deal work. We went the next day and drove away with the Altima. While there I mentioned to Billy and Chri Nesky that I had a 2010 Maxima which I was leasing but would love to get into a Murano. I thought this was a pipe dream but between Billy and the finance manager Chris Nesky they told me they could make it happen and they did. They gave me a deal which was better than what I was expecting, with no nonsense. There customer incentives such as free car washes, service packages etc were more than I have ever received anywhere else and I have been leasing on a regular basis for years. Bottom line I went to Smithtown looking for one vehicle and wound up leaving with two vehicles. I live in Staten Island 80 miles away, but as long as Smithtown continues to have good staff on hand and the treatment stays the same, I like Nisssan products so I see myself making the trip for years to come.THANKS AGAIN BILLY DOYLE & CHRIS NESKYDOM & PETER ZARRELLA
ginak11
Aug 14, 2011
I had an overall excellent experience at Smithtown Nissan. Matt Brown was always available for me and any questions I may have had. Allison Romero help is what made my dream come true.
espanolmel2
Aug 13, 2011
Buying my new car was a hassel free experience from beginning to end. The salesman was very knowledgeable about the car I was looking at. All aspects of the car were explained to me. I feel like I received a fair price on the vehicle and would recommend the dealership to anyone looking to buy or lease a Nissan. Excellent rating all around.
ruggs777
Aug 13, 2011
By far the best experience I had with any car dealership in my life...Friendly down to earth dealership looking to truly work with everyone. Jorge was a pleasure to talk with and broke every possible option down with the benefits. I would recommend coming to the dealership and seeing Jorge for your next car!
maggie2010
Aug 13, 2011
Charles Murray and Allie R. went above and beyond all of my expectations when purchasing my new 2011 nissan altima coupe. My parents and I were recommended to go to them by a friend of ours and we are so glad that we did. Not only did they give us a great price for the car which came fully loaded, but they were very helpful in making my decision. They weren't pushy, they were patient and very friendly in helping me decide which car was best for me both price wise and for myself. Both of them spent about 3 hours in helping me purchase my car and I appreciate there time. They are two of the best sales people that i've ever met, and I would go back to Smithtown Nissan over any other Nissan dealership, and I would ask for Charles and Allie. They were beyond exceptional and I was very pleased with there helpfulness. All car salespeople should be just like them. They were GREAT!
David Barile
Aug 12, 2011
Salesperson was very helpful. The price we negotiated for the car was good and the price negotiated for my trade in was good. The car waas delivered in excellent condition and Charles went over all the details of operation for the car. The gas tank was full.
janis741
Aug 12, 2011
Rob T. Was very helpful and was willing to wait to make the sale on the Rogue until I discussed it with my wife. When we returned that night the car was ready to go. I would recommend Smithtown Nissan two anyone that is interested in buying a car. The people there are great. And when you go ask for Rob T.
msantana21
Aug 11, 2011
Rob T. was always patient and helpful. We were initially going to buy the Nissan Rogue but we ended up likely the Juke SL. Even though they did not have it in stock, he made sure we got the model and color we wanted. The car buying experience can be a daunting task but he was not the typical salesman who constantly calls and harasses you :). I will surely buy another car from you Rob!
pereiras76
Aug 9, 2011
This was my second Altima purchase. Overall I'm very satisfied with my new Altima and the overall car shopping experience. My salesman was very helpful and knowledgeable.
112161213229
Aug 9, 2011
They were able to work with us on price. There were many options available to us. They were very through in going over the truck and made sure we were fully satisfied with our lease agreement.
budoop14
Aug 8, 2011
Charles was a great salesman and a gentleman. He allowed me to test drive 2 cars. Led me through finance and got me out of an old lease. He was efficient and polite and I had a great experience and drove away with a new car.
katsalas
Aug 8, 2011
We were at the dealer picking up a new work truck for my husband when we decided to trade my older Kia for a new Murano. Everything was handled quickly and easily - we couldn't believe how quick. Jorge and Frank were great. Last weekend we had to visit the service department to have some other options installed and are extremely happy with how everything was taken care of there as well.
Marjorie Halpern
Aug 7, 2011
We arrived at the dealership with a trade in mind, trade in my 2009 leased Maxima for the 2011 model, because the deal was good and I was so happy with the car. Little did we anticipate loving the new Murano convertible, so that we killed 2 birds with 1 stone,and bought that car as well! Jorge was delightful, helpful,and knowledgable without being pushy.Would we recommend the dealership? We have, and our friends called to thank us for sending them to Jorge. We are enjoying both new vehicles,and we already know the service department is also a well oiled machine! so we'll see you when we need service. Thank you. Mrs. William Halpern
optonline
Aug 7, 2011
After careful consideration we decided to purchase a Nissan Altima. We bought our first Nissan in 1988 at Smithtown Nissan. The staff at Smithtown Nissan were very friendly, helpful and a pleasure to deal with. Billy Doyle, our salesman, was especially helpful,friendly and knowledgeable. We had visted another Nissan dealership where the salesmen were high-pressured and pushy. This was certainaly not the case with Billy and Frank D'Amato. We had also purchased insurance from Joe Delucia who was also professional and courteous. Billy went through the car with us, showing us where everything was and how it worked. He also showed us the service center with pride.Overall, we had a very satisfying experience at Smithtown Nissan and would recommend this dealership to our friends and family.Thanks.
amandaandersen
Aug 7, 2011
Walking into Smithtown Nissan, I was immediately greeted by Jorge Cordero with a friendly smile. He was of great assistance and really took what I was looking for into consideration. In the short period of time we spent together he found the exact car to suit my needs and made me feel very comfortable about my purchase. He made the experience as least stressful as possible and really made me feel at home. I would highly recommend Jorge and Smithtown Nissan to any new buyers.
rangers30
Aug 6, 2011
The whole team including Bill Doyle, Greg Carrion, Allsion Rollero and Joe Delucia made our experience with buying our new Pathfinder very pleasant. Bill greated us in a friendly manner, and guided us the whole way through the transaction. Greg listened to our needs and helped make the deal happen. Allsion was kind and helpful and Joe helped us with new Insurance. We would highly recommend Smithtown Nissan to all our family and friends especially this team in particular. Thank you Bill for all your help. With all that had to be done in 1 day, you made this process seem so simple. I absolutely love my new Pathfinder. Your the best!!
Redsonjak
Aug 6, 2011
The experience at Nissan Smithtown was a pleasant one. I was very happy with the professionalism and the service provided while shopping for my new vehicle. This is my fourth Nissan product, and I have gone to Smithtown for all of them.
mthompson22
Aug 5, 2011
For the most part, I dont enjoy car shopping. Hey, Im being honest! Ive had a COUPLE of bad experiences in the past and, that really spoiled my view on car dealers. When I go to a dealer, I always feel like Im being ripped-off. The I have to check with my manager stuff has to STOP! Needless to say, Greg was pretty good! This was one of my better car shopping experiences.A little constructive criticism: Greg needs to listen more and talk less. Even though I told him I was paying cash, he kept on giving me a monthly payment number. Seriously, I told him at least 4 times that I paying cash before he finally got it. Secondly, he needs to brush-up on his Pathfinder features and benefits. Point in case, he need to call-on a different rep to help him fold-down the rear seats.This is NOT a bad review of your organization! Much to the contrary! Keep Greg on board hes a good guy; he just needs a little polishing.
richie9051
Aug 4, 2011
i wanna thank matt brown for all he's done for me (thank you matt) you will see me there again soon for my next visit
jackiesilv22
Aug 4, 2011
Rob was one hundred percent attentive, informative, pleasant and extremely helpful. He was a terrific sales person I would definitely recommend him to my friends.
sliberti88
Aug 4, 2011
Jorge Cordero was the most helpful and friendly salesman of every Nissan dealership on the island. I was looking for months for the Altima I wanted when my lease was up. He was the only one willing to push for what I wanted, and in the end got me an amazing deal. He is very personable and I would highly recommend him to anyone. Overall, the staff and atmosphere of Smithtown Nissan was great and I am very happy with my new car.
stevehair
Aug 3, 2011
Both men were very knowledgeable and did everything possible to work with my buget. It was one of my best experiances working with these men and I was very satisfied with the final lease payment
laxantt
Aug 3, 2011
Joe Urso was very kind. He was honest since the beginning. He got us a price for the car that was in our price range. He steered us towards the car that was best for us instead of trying to make a more expensive deal.
KAndersen
Aug 2, 2011
Jorge was super nice and very helpful. Jorge treated me like family and everyone I encountered during my time there was nice as well. I will be sending everyone I know who is looking for a Nissan to see Jorge at Smithtown Nissan!
kareng2003
Aug 2, 2011
Dealing with Matt was a very pleasant experience. He was very patient, and made sure we left the dealership happy. He is very helpful and knowledgeable.
knuckz117
Aug 2, 2011
I really enjoyed my experience at Smithtown Nissan. Jorge greeted me and was very personable. Jorge started helping me with my options for getting a new car. Helping me decide what features I wanted in my car and found me a car that suites my needs. Then, we started discussing prices with his no pressure attitude. After everything I drove away with my new Maxima and I am very happy. Thanks!
Kristinsatiable
Aug 2, 2011
I have to say that Matt was by far the best car dealer I have ever had the pleasure of working with. He was honest, professional, knowledgeable, and had a great personality to boot. I felt very comfortable working with him on the purchase of my new vehicle (which I LOVE) and have already recommended a friend to go see him when her lease is up. Everyone I came into contact with at this dealership was friendly and helpful and I simply could not be more pleased.
mo2009
Aug 2, 2011
I had an excellent experience with Smithtown Nissan. The staff is friendly and knowledgeable and they work with the customer. I would recommend them highly.
chessiesnickers
Aug 2, 2011
MY SALESMAN JOE URSO WAS FANTASTIC. SUPER DUPER PRICE. HE LISTENED WAS CONSIDERATE AND HELPED US GET INTO A CAR I NEVER EXPECTED TO BE IN. WENT IN FOR A ALTIMA GOT A LOADED MAXIMA FOR THE SAME LEASE PRICE I WAS PAYING FOR THE ALTIMA BEFORE FROM A DIFFERNT DEALER. I CANNOT SAY ENOUGH ABOUT JOE OR THE DEALERSHIP. EVERYTHING WAS EASY AND SMOOTH. PLUS I RECEIVED MANY PERKS FROM THE DEALER. FREE OIL CHANGES EREE CAR WASHES. A DINNER COUPON. WHAT ELSE COULD I ASK FOR.thanks,jim t.
djcalandra
Aug 2, 2011
This is our 2nd car through Smithtown Nissan. While living in AZ, we purchased an Altima from Smithtown Nissan and had is sent over to us...without even seeing the car. We told them exactly what we wanted and what we could pay for it and they made it happen. It was simple!We are now back in AZ and have traded in the 09 for a 2011 Altima Special Edition...and again...we didn't even see the car before we went to pick it up! Just from convos over the phone, we asked and we got what we wanted. The entire sales/financing team at Smithtown Nissan have been extremely pleasant to work with and have put all those typical "pushy, sales guy" sales guys, to shame. We would highly suggest Smithtown Nissan to anyone that is interested in a new car(and we already do) and we would definitely tell them to ask for Will, Melissa or Ally.Thanks,Dominick Calandra & Michael Sanginario
Chrissylyn
Aug 1, 2011
My overall experience was great. Jorge was helpful as well as friendly. Jorge really works with and for the customer. I would highly recommend smithtown nissan to my family and friends and you must see jorge.
skeller
Aug 1, 2011
We have nothing but nice things to say about Charles Murray. We had been to a few dealerships earlier in the day and couldnt stand anyone. We were ready to call it a day until we walked into Smithtown Nissan. Charles greeted us right away and made us feel good immediately! We told him what we were looking for and he worked with us until we were comfortable. We can not thank him enough. The sales managers were just as nice. We had a great car buying experience.
vin20960
Aug 1, 2011
this was my first visit to smithtown nissan for service, and the reason for my highrating was based on the quality of service. the advisor was friendly,efficient andvery professional. it was a good experience, and I would recommend smithtown nissanto everyone
mdaddato
Aug 1, 2011
Best dealer I have worked with. Very friendly & professional. I have been a Nissan owner for over 10 years and have delt with another Nissan dealer before and have always been dissapointed in the dealership - the car has be great. Now working with Smithtown Nissan and Greg Ammann the experience has been +A.
Raineyday8
Aug 1, 2011
Arthur was excellent, a pleasure to work with and I would definitely recommend him. Brian handled our financing and he was also a pleasure to work with.There was one manager that was very rude towards us, actually offensive. Arthur is the only reason we didn't walk out the door. I am assuming the manager was not representative of all the people at Smithtown Nissan, as everyone else seemed very pleasant.Overall, I would return and work with Arthur again and would recommend him.
anthonyde33
Jul 31, 2011
came in looking to trade in my still financed 2007 altima and i worked with matt brown on a 2012 sentra lease. Even though he had somewhere to be, everyone stayed way past closing until we finished the paper work. Great job!!
Sgmstock
Jul 31, 2011
Rob was a great salesman and the Rogue really met our needs. The monthly payment fit into our budget and it was roomy enough with great gas mileage.
sweeneyk
Jul 30, 2011
Met with Joe Urso to get pricing on leasing a Murano. Joe was very professional and very friendly. We told him what we wanted and how much we wanted to spend. He worked with us and we were able to get the car we wanted on that day. Never felt pressured into buying something. Everything went very smoothly and easy. Our overall experience was great.I would definitely recommend him and Nissan Smithtown to friends and family.
Peterjjr
Jul 30, 2011
Joe was extremely helpful knows his product well.very honest!!!! I would recommend this dealer and Joe he is an asset to smithtown Nissan Thanks Joe
mbmcarthur
Jul 29, 2011
This is the second SUV that I purchased from this dealership. I would highly recommend this dealership to anyone looking for a new/used vehicle. The service has also been professional and courteous.
bluewindnesta
Jul 28, 2011
Charles is the most friendly, efficient and honest sales person I've ever seen. He's never trying to play games, while from my experiences most of the sales people do the opposite. When we come back to install the step rails for our Xterra, Charles is again very helpful. He arranges with the service and rental departments and takes good care of us. Strongly recommended.
drdms37
Jul 26, 2011
No Hastle, no games. Unlike other dealers that play games and try to rip you off until you are ready to leave, smithtown nissan was honest and gave me a very good price right from the beginning and that was it.
LilPeanut
Jul 26, 2011
As a young woman car shopping alone you expect to have a salesman try and pull one over on you. Not the case with Matt Brown. I told him what I wanted and what my price point was. He was honest and walked me through the whole process as if I were one of his own. I was in and out with my new car in 2 hours. I couldn't be happier!
marykate17
Jul 26, 2011
My fiance and I were at our wits end in our search for a new car. Enter Bill Doyle at Smithtown Nissan...he approached us to determine our needs and everything flowed from there. The typical 'hard sell' was nowhere to be found and his laid-back personality immediately put us at ease. We wound up purchasing a 2011 Nissan Altima SL and we drove it off the lot that day. Additionally, Bill hooked us up with a new insurance guy and we will now be saving approximately $80 per month with our new coverage. Best part of all: Bill Doyle is a Yankee fan! Thank you Bill, Brian (our finance guy), Joe (our insurance guy) and Smithtown Nissan!
JDayQ
Jul 25, 2011
I hate the process of buying a car and avoid it for as long as possible. Charles made it a pleasure. He was professional and personable. He listened to what I said, found what I wanted, negotiated professionally and in the end got me more than I wanted within the price range I wanted. I spent months looking for a small crossover with few amenities at a low price. I drove off the Smithtown Nissan lot with a fully-loaded Juke at a surprisingly low price. At one point when he realized a vehicle just came in that met all my requirements and then some, he said "I am going to work a miracle for you." I laughed at the hyperbole. He came pretty damn close.
mclama27
Jul 25, 2011
BEING THAT THIS WAS MY FIRST CAR PURCHASE, ARTHUR MADE MY EXPERIENCE OUTSTANDING!!!!! I NEVER WOULD HAVE THOUGHT CUSTOMER SERVICE WOULD HAVE PLAYED AS BIG OF A PART AS IT DID IN BUYING A CAR. IF IT WASNT FOR THE SERVICE I GOT FROM ARTHUR, I WOULDNT HAVE BEEN SO POSITIVE ON MY SELECTION. MY SALES PERSON MADE ME PICK THIS DEALERSHIP OVER ANY OTHER ON THE ISLAND. I WALKED OUT OF NISSAN BEING 100% PERCENT SATISFIED, I WOULD, AND WILL RECOMMEND THIS NISSAN DEALERSHIP TO ANYONE AND EVERYONE!!
Sthomas055
Jul 25, 2011
I was extremely pleased with my visit on July 23, 2011. Staff were courteous and knowledgeable. All of the paperwork went very smoothly once the price was negotiated. I am very glad I chose Smithtown Nissan and look forward to working with them again in the future. I also LOVE the new car!!
bobby.fitzpatrick420
Jul 25, 2011
I will be highly recommending Smithtown Nissan, especially Joe Urso, to all my friends and family. Joe was so friendly and helpful, he answered all of my questions with such ease. I got a great price on my new Nissan Altima, and I couldn't be happier.
Janc355
Jul 24, 2011
I was very happy with Smithtown Nissan. As soon as i walked in everyone was friendly and helpful. Greg Miller was very gracious and helpful, pulling cars for me to test drive. He was always upbeat honest knowledgeable and professional just what a salesmen should be. A very positive and pleasant experience. They made it less stressful for the buyer. Thank you!
Quest3011
Jul 24, 2011
This was a much better exprience then with my last lease. Rob and Brian were great. They treated me as a customer of more then 25 years.
RSS342
Jul 24, 2011
Salesman was very friendly, knowledgeable, and understood what was wanted. Many times you hear in a car dealership, "what would it take to get you to buy a car today". Well Smithtown Nissan made us an offer we could not refuse.
wbd233
Jul 24, 2011
Very helpful and friendly staff. Very knowledgeable. Took the time to go over all the features of the car with us, answer all our questions, with no pressure to purchase. A very good experience.
amcw1951
Jul 23, 2011
Saleman Will was very accommodating and informative and seem to know exactly what I was looking for. I was very impressed with how quickly and accurate the transaction of all that was necessary to buy the car was done in a few hours. Thank you especially to Will and the Manager and Loan Manager. Sincerely, Theresa Carter
AngRDH1214
Jul 22, 2011
Greg was very professional and extremely helpful. I got a wonderful deal, a great car and very pleasant experience. I was very satisfied with the whole transaction. I will definitely return to this dealership in the future.
ginacacioppo
Jul 20, 2011
I was very happy with the sevice,price and my new nissan.I am p,eased with the added features in the 2011 Rouge. I will continue my loyalty with Nissan...
peanut213
Jul 20, 2011
I had a great experience. Greg helped me find exactly what I was looking for at a great price. They gave me a great deal on my trade in as well. Greg was very helpful in giving me all information about the vehicle.
dmasure
Jul 19, 2011
Great experience, however I forgot to give my lease redemption certificate that came in the mail and when I called, I was told it was too late.
fredcordella
Jul 18, 2011
I stopped in Smithtown Nissan just to get some information on Maxima, I met Giuseppi and Bill at the door,Started talking,and two hours later I was driving out with a brand new Black Maxima Sport,Leaving my 2008 Altima behind.There was absolutly no pressure,no nonsense,Just an excellent experience. I highly recomend this Dealership.
johnanitra01
Jul 17, 2011
The price we got for the vehicle was fair, although the reason for the good,and not great review basically boils down to confusion over paperwork and the time it took to take delivery on the vehicle.
kwsmooches
Jul 15, 2011
Friendly, knowledgable, sales and service staff. We always leave very satisfied! Matt Brown is always a big help along with the other sales/service staff.
tmh0506
Jul 14, 2011
It Was Great Dusting Callender took great care of me and I was Driving a new car within 2 hrs.I will reccommend Smithtown Nissan to all my friends.
mjoseph11740
Jul 13, 2011
The sales manager was great helpful and new every thing I needed to know about the car. The finance manager Carig was of great assistance.
bill937
Jul 13, 2011
I bought a 2011 Rogue from Smithtown Nissan today and I never thought I would say this about buying a car, but it was a pleasure. My salesmen, Billy Doyle was friendly, knowledgable and helpful. He was never pushy and did not put any pressure on my wife and I. The only preson he put pressure on was his manager to get me a great deal that I never thought would happen. I would strongly recommed Smithtown Nissan, salesmen Billy Doyle and finance manager Frank D'Amato to friends and family.
cmarisa328
Jul 13, 2011
We had a great experience buyig my new Nissan Frontier from Smithtown Nissan. Rich helped us through everything and was very patient, professional and friendly. From beginning to end we were very well taken care of.
seafoodimporter1
Jul 12, 2011
My business partner and I went in looking to lease 2 cars. We both currently had Nissan leases, we were both over our miles and Smithtown Nissan bought out our leases and did not charge us at all for our overage miles. Jorge was very helpful, he walked us through each step of the process. I would strongly recommend Jorge to all my family and friends. Not only was he very helpful, but the manager Gary was also great. He really made us an offer that no one else could match. We had shopped around at atleast 5 other dealerships, and no one was willing to help us as much as Gary and Jorge. I was blown away by both the customer service and the price of our brand new 2011 Maxima's. There were no hidden fees anywhere, no lies or put ons, they were very honest and helpful from the minute we stepped through the door. This is my second car from Smithtown Nissan and each time they have been great. I would have never thought that we would get the deal that we did, they blew the competition away! They made our decision very easy on us.
serp04ss
Jul 12, 2011
I have leased cars in the past with this dealership and from Matt Brown and it was probably the best experience I had buying a car. They quoted me the best price out of several dealers to start and had me approved with our pathfinder ready in an hour. I did not get any kind of a "sales pitch" from Matt and no pressure what so ever to buy. Some dealerships, after a customer agrees to make a purchase from the salesman, send you over to their finance guy who then tries topressure you into buying extras that you dont need or want. I dealt with Joe in financing and I felt no pressure at all to buy anything additional. He had my contract ready for me to sign with no additional headaches. I would recommend this dealership to anyone.
PJsantos16
Jul 12, 2011
Dealing with Jorge Cordero was great, as well as Allison from finance, and Gary who i believe was one of the managers. Everyone was very nice, strait forward and honest. I went in to look around with my business partner, and walked out with Two new Maxima's for our business, thanks to Jorge. Jorge Cordero is a huge asset to Smithtown Nissan. His approach with us was honest, and compared to the previous Nissan dealerships that we had visited he had a far better price, and was willing to work with us anyway possible. Jorge was personable, and was able to relate to our business needs on a very human level. Jorge was great, and i will make sure to recommend him to anyone that i know who is looking into getting a Nissan. When my lease is up i will be back to speak with him about getting me into another car.
pgavin05
Jul 11, 2011
from start to finish i loved the whole experience! everyone was very friendly, i got a fantastic deal, and nothing was a problem i have allready recomended them to friends and family and i just picked up my truck today!!!!!!!!!!!!!!!!!!!!!
c23change
Jul 10, 2011
this salesman rob was very nice and helpful i did not feel uncomfortable he had what i wanted he gave me what i asked for no games were played they said ok we can give you this and thats what it was i would feel good about recomending this place to my mother and father because of all the professionalism that smithtown nissan holds
friendship
Jul 10, 2011
I found everyone from the front desk on, to be friendly, helpful and courteous. This is my first time working with George, who was recommended to me by one of my neighbors, and he proved to be extremely helpful. Most of all, I believed him to be honest with me on every count. After purchasing my Sentra, he took the time to go over everything with me and said that I could come in at any time if I needed assistance or forgot something.
srski
Jul 10, 2011
Rob was very congenial and patient when we were working out a lease deal. He was also very thorough when he explained and showed the various options of the 2011 Murano. Rob worked out a decent deal on the new lease. Christian was also very helpful and pleasant.I would definitely recommend Rob as a salesman to others if they need a Nissan.
ruthsaia
Jul 9, 2011
Jorge made oour experience pleasant. Our last experience when we leased the Nissan Rogue was inappropriate, however it is too late to discuss that at this time. We informed Jorge Cordero of our last experience and he made sure that we were satisfied and happy. There were no hidden fees or charges like the last experience. Jorge Cordero in my opinion is a great asset to your corporation. He is professional, friendly, and detail oriented. He did everything in his power to please my husband and myself.
arub7650
Jul 9, 2011
I had the best experience at the Smithtown Nissan dealership. I am a first time buyer and Joe Urso was so helpful in finding me the perfect car for the perfect price. His friendly personality and and dedication to helping me made the experience so easy and enjoyable. Also, Joe Delucia did a fantastic job of setting me up with insurance. Thank you!
PFagiola
Jul 8, 2011
My wife and I had a very pleasant experience shoping at Smithtown Nissan. Jorge was very helpfull in taking care of our needs. The entire staff was friendly and courteous.
trabulsy
Jul 8, 2011
The sales team was great. The salesman, Jeff Matheos, went above and beyond. I had just left Smithhaven Chrysler disappointed with the hour wait for a loaner car and the cost of repair for my 2006 Grand Cherokee. I am American made and anti import. Not happy with the current cost and designs of American made cars I stopped in Nisson to just "look" before I had to drop off my loaner car. I found a car that I liked (Nisson Juke)and drove a hard bargan negociating a price I was comfortable with. I told the salesman I had to drop off my loaner car and will be right back. He drove down to Enterprise and picked me up. I had left a my personal belongings (new car battery for my 1979 Corvette) in his car as we went back in to finish the paperwork. The sales finace department made a mistake in the paperwork but the sales manage told them "make it happen" and they did. After I drove away the sales man Jeff Matheos called me and told me I forgot my car battery in his car and he was willing to drive it in to Nassau County to drop it off. Overall they did not just sell me a car for the price I wanted they got an American Motor head to buy an import. I always feel I can get a better deal so afterwards I went to other dealers to see if anyone could beat the price. No one would even come close. Yes I am the customer from HELL.
vanstress
Jul 7, 2011
Smithtown Nissan has saved their reputation by far this experience around. I had a very unpleasant experience with this dealership about two years ago, was forced into a car I hated to drive. I came into the dealership to see what options I had, if any. Jorge Cordero was my salesman that was honest, sincere, and polite from the minute I shook his hand. Not only did he get me out of the vehicle I hated to drive, he listened to what features in a car were important to me and my family. The part that impressed me the most about Jorge Cordero was the fact that the price that he told me over the phone, was the price that was on my contract to sign, no hidden costs or tricks. After walking out of that same dealership two years ago and swearing never to come back, Jorge Cordero was able to turn my experience around 360 degrees. Thank you Jorge for being so knowledgeable and honest. My kids and I love the 2011 Nissan Murano!
Ebrady311
Jul 7, 2011
I really wanted to get a nissan murano S and I heard good ratings in smithtown nissan. I drove all the way from long beach and the service at smithtown was excellent. The sales employee I worked with billy doyle had great customer service and really worked with me so i could get the nissan I wanted. I recommend this dealership to everyone!
jimjallen
Jul 6, 2011
I made it clear that I had a set price in mind and Arthur met my price, trade in and financing requirements, which is really all I ask for. His aggressiveness definitely pushed the buying decision and I'm very happy with the car. Rating would be higher but I wasn't entirely satisfied with Finance - I had expressed an interest in the extended warranty and they automatically assumed that I was buying it, and when we switched gears to try and negotiate based on monthly price - they extended the loan term without telling me up front. In hindsight, just misunderstandings. In the end, I wasn't comfortable with it and just passed on it. By the way - just a heads up - if you are interested in an extended warranty - research 3rd party prices before you buy. I looked to go 3rd party after I didn't buy it at the dealer, and it was more expensive than the dealers best offer.
jmontuori3
Jul 6, 2011
I was so pleased with the service I felt everyone should know I was too also recommended to go there from my brother in law who has purchased many veichles from smithtown nissian and the experience I had was definitely one the best .
Joeglase4
Jul 6, 2011
I purchased a new 2011 Nissan Altima from Smithtown Nissan. I worked with Matt Brown who is fantastic to work with I would purchase another car from him anytime.
kimwilly77
Jul 6, 2011
Arthur was great because he listened to me and did everything he could to work within the price limit that I had. He didn't try to sell me something I didn't want or get me to put down more money than I wanted like the other places did when I was looking. He took his time and I did not feel rushed at all. I love my new car!
joseph133
Jul 5, 2011
I went to have a couple problems looked at on my Murano. When the estimate was given to me I had some descissions to make. I sat down with Jorge and we discussed my options and what he could do for me. Needless to say I picked up my new Altima the next day and I love it!!!
lynne trager
Jul 5, 2011
I gave the rating that I did because I was totally happy with every person I dealt with during the leasing of my new Maxima.The finance person was as wonderful as the sales person. I would recommend, and have already, anyone to this dealership who is interested in a Nissan.Lynne Trager
chrisgregory
Jul 5, 2011
excellent service and professionalism, would recommend to friends and family, only would deal with smithtown nissan, very happy with price as well, manager craig fina really made my experience terrific
coxy247
Jul 5, 2011
matt was very easily to talk to and everyone in the dealership was extremely friendly. the car is awesome and the price was perfect. I would recommend the dealership to family and friends
den1629
Jul 3, 2011
My questions were ansered in a direect and professional manner! I had the opportunity to test drive the model I was interested in purchasing ... Other dealerships were unable to provide a test drive !
sjb16535
Jul 3, 2011
I had a great experience while arranging for an end of lease/ release transaction. My salesman Matt Brown was knowledgable and helpful and answered all my questions honestly. The process was pleasant and not stressful at all. I was not preasured to purchase anything I did not want. I had been a customer at Smithtown Nissan in the past and was lured away a few years ago by another local Nissan dealer who advertised using "bait and switch" mailings. After having a horrible experience at that dealer leasing an Altima, it was a pleasure to return to Smithtown and be treated honestly and fairly. I will return to them for as long as I continue to drive Nissan autos.
jessica bejarano- kilroy
Jul 3, 2011
I was recommended to Smithtown Nissan by a friend. He specifically recommended Joe Urso. When I sat with him about purchasing a car, he was relaxed and friendly. This was my first experience of buying a car, not only new but completely on my own after a divorce and I was a little scared about the process. He made it easy for me. He took the time to listen and to educate me on things and Never did he pressure me in any way. I will always come back to him when purchasing another car either for myself or my children and I will recommend him personally as well as the entire staff there to all my family and friends, including strangers!!!!! Thank you so much Joe for helping make this experience not only possible but also a great one.
bkgill84
Jul 2, 2011
I was very pleased for the second time of visiting Smithtown Nissan. The first experience was back in July 2005 for my Xterra. It was a great truck and I will miss it very much! Now almost six years later, I decided to think about a sedan once again. I am pleased that I leased a 2011 Maxima! The car is awesome, both sporty and luxurious. I just want to drive all day long. The service I received on July 1, 2011, from Smithtown Nissan was excellent. Rob explained the car to me step by step adding some humor but when it was time to be serious, I will forget the advice and demonstrations. He was very helpful to my family and I. The next time my family and I need a new car, we will definitely ask for Rob's assistance. Brian was very helpful and professional. Smithtown Nissan is doing something right with the way their employees treat their guests and buyers. Thank you for making my experiences so rewarding and stress free! Bryan Gill
Krysten25
Jul 1, 2011
Rob was extremely friendly and helpful from the moment we met him. He was personable and very informative. I would recommend his services to any friends or family of mine.
rob.1.clark
Jun 30, 2011
Great experience with our Saleman Rob Tarnowski. He was very helpful, patient and knowledgable with our auto purchase. It was a pleasure working with Rob.
brb146
Jun 30, 2011
What a great, quick transaction I had yesterday. Jorge was quick to respond to an email I had sent. When I got to the dealership, I was greeted and introduced to Jorge. The entire purchase went smooth from the initial offer, trade-in and through financing. I've been very happy going to the dealership, initially just for service but now for the sales experience. Thanks.
jmullany
Jun 29, 2011
the people at smithtown nissan were very friendly and personable they met all of my needs jorge and brian took the time to work out the monthly payments that fit my budget with little out of pocket expenses would highly recommend jorge as a salesman
kmicky20
Jun 29, 2011
I recently bought a 2011 maxima and loving it...My experience at Smithtown Nissan was excellent all around. Billy Doyle is a wonderful salesman who was accomidating to everyone of my needs and expectations in picking out a new car.This is my 3rd nissan and by far Billy was the best salesman. He was kind enough to go over all my options and explained all there is to know about my maxima there is to know, he even walked me around the dealership showing me around so I know where to bring the car in for service..Frank is also a great guy in the finance dept..He is so honest,personable, helpful and knowledgeable. He met all my financing needs and even threw in extras..I highly recommend Smithtown nissan
dsco4015
Jun 28, 2011
We have been very please with this dealer ship and have bought at least 2 cars in the past.Also want to mention that the people in the service department have always been nice to me.
vincentcutler
Jun 28, 2011
Excellent all around. Great sales department and great finance department. This is my second new vehicle at this dealership. I highly recommend this dealership and I will do business here again
EDFAST
Jun 27, 2011
SALESPERSON GREG MILLER WAS FANTASTIC. VERY HELPFUL AND PATIENT AS WAS THE FINANCIAL CONSULTANT CHRIS NESKY. GOING TO A DIFFERENT DEALERSHIP IS NOT AN OPTION FOR MY FAMILY OR FRIENDS. IT WAS A PLEASURE DEALING WITH AN ESTABLISHMENT AND A GROUP OF EMPLOYEES WHO ARE BOTH HONEST AND HELPFUL. THANKS FOR EVERYTHING.
greek girl
Jun 25, 2011
The tow men who took care of my husband and I Athur amd Brian were great they were very accomodating and listened to what we wantede and needed and were able to make the deal great. I would highly recommend themMarianne Beaudoin
reeree
Jun 25, 2011
Rob was very honest, helpful and knowledgable. We are very pleased and will return in the future. We will tell our friends and family about smithtown nissan.
MadisonB
Jun 24, 2011
Smithtown Nissan was absolutely great. I definitely recommend that dealership. They were great to work with and very helpful. Matt Brown was our salesman and he helped us find the perfect car. I would definitely go back again and work with them.
adelesroom
Jun 24, 2011
I would recommend Smithtown Nissan because of their professional way of doing business. The salesman, Robert Tarnowski, explained in detail my options and also explained everything about the differences between the auto's I was deciding on. After I decided which auto, the process was handled quickly and professionally.
jbehler
Jun 24, 2011
With this transactions being the 4th car we have purchased with Smithtown Nissan, it could not have gone any smoother. From the initial offer to the financing right down to the insurance coverage. An overall great experience for my son's first purchase.
jodo175
Jun 23, 2011
i was greeted at the door with friendliness and courtesy. the over all experience was pleasurable , easy, fast, and affordable. cant beat this price anywhere
Antoinettederenzo
Jun 22, 2011
I was using a dealer further away and was referred to Jorge Cordero by my sister who he had seen a couple of weeks prior. Jorge we extremely helpful in getting me into my 2011 Rogue that I wanted. He was very informative and very good at what he does! He is definitely an asset to your company. I will definitely be referring new clients to your dealership.
tobyb
Jun 22, 2011
We went in to buy a car for our son and wound up buying 2 cars. Very friendly staff and they all made us feel comfortable.They were not pushy at all(which is probably why we walked out with 2 cars) The experience was a pleasure and we will definitly get all our cars from Smithtown Nissan in the future.
juligib218
Jun 21, 2011
The people at Smithtown Nissan are fantastic. I have been trying to buy my 19 year old son a car to go back to college, for at least 6 months. Everybody promised the world but could not deliver. Ray Krisa is an angel sent from above. He made everything happen. And Joe Urso took my son Anthony through every gadget in his new 2011 Nissan Altima..special edition. So thank you Smithtown Nissan for helping me to make my sons dreams come true!!Juli & Anthony Gibson
narnay4
Jun 21, 2011
I have purchased three cars from this dealership and have been completely satisfied with their sales and service each time. I would recommend this dealer ship to anyone who asks.
RBisso
Jun 21, 2011
Wonderful salesman. Matt helped me find my dream car and I couldn't be happier. I would highly recommend Smithtown Nissan and Matt in sales!
mfontI
Jun 20, 2011
The dealership was very professional and friendly. They offered many options. I did not feel that they were willing to give me their best price although the price was fair.
alexpiccirillo
Jun 20, 2011
I could not have been happier with the level of service that I received at Smithtown Nissan!Joe Urso my salesman was extremely accommodating - he walked me around multiple model Nissan while intelligently explaining the intricate differences of each. Joe is a top of the line salesman who is obviously experienced in patiently dealing with customers. My goal of getting out of an expensive lease from Atlantic Nissan (where my experience was awful) in to an affordable one was accomplished with the help of Joe. He was hands down the best salesman that I have ever dealt with. Brian Vasek who was my finance guy was also a breathe of fresh air in a car dealership - he was also extremely knowledgeable about his craft and really got me in and out his office.Buying a car is a trip that can normally be a chore because of "haggling" and dealing with salesman who are worried about commission first and your desires second. This trip changed my entire view of the dealership world.I would recommend Smithtown Nissan, Joe Urso, and Brian Vasek to all of my family, friends, co-workers, and strangers that I accidentally bump in to in the street. I am a Smithtown Nissan customer for life after the experience I had today!
jcctennis
Jun 20, 2011
I recently leased a new Sentra and am beyond pleased with the service I received at Smithtown Nissan! Jorge Cordero, the salesman who worked with me, was friendly, straight-forward and truly in tune with what I was looking for. No high pressure sales techniques or pushing me to get extras that I didn't want. Not only did he guide me through the lease process with clear information, but when my new insurance premiums seemed high, he immediately put me in touch with the on-site insurance rep, Joe DeLucia, who was able to save me over $700 per year! Now that's going above and beyond in my book!! Thanks again Jorge, Joe and everyone else involved in my acquisition. I will DEFINITELY be recommending Smithtown Nissan to all my friends and family!John Cook
sarahtobon
Jun 17, 2011
Boths Joe's were the best. I couldn't ask for better service and total satisfaction guarantee. I will definately recommend this dealership. This is the 3rd Nissan I now own and love it.Sarah Tobon
cruiselover
Jun 16, 2011
My other experience with a dealership was with Atlantic Nissan. I vowed I would never go back there again. So, I was a little apprehensive about going to Smithtown Nissan, but the atmosphere, people, and service was a real pleasure. I never had that feeling that I was in a 3 ring circus.
BiancaVersa
Jun 15, 2011
The service was exceptional. We had fun with the guys and they helped us in every way they could possible. Very accomodating and compassionate. Bravo!
DaleWil
Jun 15, 2011
When I walked in Charles was very helpful.Every question I had went beyond to make sure I understood everything. He took the time to show me the car where everything was in the car. I would recommdend this place to anyone who is looking for a new car.
delfina
Jun 15, 2011
Matt was an excellent salesman and everyone at the dealership was great. The owner was a nice guy The price he gave me was perfect! I am so happy i chose this dealership AGAIN to buy my second nissan. i love my new car !
jakeman614
Jun 15, 2011
I've been a customer of Smithtown Nissan since the 1990's but this was the first time working with Billy Doyle. He was a great! Very accomodating, knowledgeable and professional. Thanks again Smithtown Nissan, see you in 39 months. Patti Armstrong
ryguyli
Jun 15, 2011
My sales experience overall was a positive one. The goal of my visit was to get out of my existing lease, and get into a less expensive lease. My goal was accomplished.
rmrjrobinson
Jun 15, 2011
By far our best experience with a car dealership. Dealt with Jorge Cordero. He was very friendly,knowledgeable & professional. Only came in for pricing & a test drive, but fell in love with the car. Plus Jorge & manager, Ray made us a deal we couldn't refuse. We had been Honda drivers for nearly 20 years but love our new Altima & would highly recommend Smithtown Nissan. Will be back in 39 months when our lease is up to give Jorge & Ray our business again.
llend
Jun 14, 2011
Matt Brown greeted us with a smile and made the whole sales experience very relaxed and positive. There was no high pressure from him. He had a genuine desire to make sure that we got the vehicle with which we would be happy. He negotiated a very fair price for the vehicle and when we picked up the car he spent lots of time showing us how everything worked even programming my phone into the navigation system. I have already passed Matt's name and Smithtown onto friends. I was impressed how he handled people who came in to see him about a problem that they were having long after their sale was completed. This is the mark of a true sales professional.
kellytreglia
Jun 13, 2011
I went there to look matt was very nice and not pushie, he work with me on a prie i was comfortable with. In the end i ended up leaseing a new car because they were so helpful
AScilla
Jun 13, 2011
I had an appointment for my first oil change at 8am. The staff was extremely helpful, took me in immeidately and had me out in about 40 minutes! I would definitley go back for another oil change!
gdmercado
Jun 12, 2011
Excellent salesman and the service can't be beat! Their first priority is making the customer happy at any cost to them! I highly recommend them and will definitely use them again in the future.
PeteLombardo
Jun 11, 2011
Given great price on car, although salesperson was fired just before pickup. A bit of miscommunication regarding price and terms with general manager because of this. Ultimately we came to an agreement. Still positive. Salespeople were helpful and friendly.
sunliner
Jun 11, 2011
When I went there I did not expect to buy,only price. The sales person made it to good to pass up.We received a good trade in on our 2008 Maxima and drove out of the dealership three hours later with a new Altima. The loan person was brief and explained everything clearly. The sales person always came over to see if we needed any help.This is not the first new car we bought, but when ever I closed out a deal I always wanted to see if I could have done better else where. When I left this dealer I felt it was the best deal wihout shopping else where.
valerieb6
Jun 10, 2011
My experience at Smithtown Nissan was excellent. Matt Brown was a pleasure to work with. Not only did he give us an awesome price on the car that I wanted, but he made the whole experience enjoyable, unlike other car dealers who create stress. I would recommend this dealership to any of my friends who are in the market for a great car for an even greater price!
kimthomas
Jun 9, 2011
My experience at Smithtown Nissan was excellent! Charles made me feel as if we had known each other for years. I feel that all of the sales people were giving me the best possible deal. I would highly recommend this dealership to family and friends!
bronxmagic94
Jun 8, 2011
I was very impressed with the professionalism of the dealership starting with the General Manager, Brian and the salesman he personally directed me to, Rob. They exemplified knowledge, clarity, extreme patience, and eye contact which is very important in a sale. I would definitely recommend this dealership and these gentlemen to me friends and have no qualms about the level of service I will be receiving on my car.
jennifer.coden
Jun 7, 2011
BUYER BEWARE!! I negotiated a deal to purchase two vehicles from Smithtown Nissan and potentially a third. After a handshake was exchanged, I repeatedly asked for a copy of the paper work (in person and via telephone) and was told that it was not necessary. The day after a price was negotiated and agreed upon I received a call that the vehicles were not available and that a mistake had been made. When the vehicles were finally located, a new higher price was negotiated and confirmed. As a new price was agreed upon, I again requested a copy of the contract, however Nissan never provided same. I confirmed the deal, provided insurance and financial information and made arrangements to pick up the vehicles however, when I arrived to pick up my vehicles and after I happily viewed same, I was taken into the back room to meet with the owner / manager and was advised that he couldn't honor the deal - he was losing money. To make a long story short, I walked out and will never do business with Smithtown Nissan. As a side note, I just purchased three vehicles at the same price Nissan Smithtown would not honor from Baron Nissan. DO NOT DO BUSINESS WITH THIS DEALER! Extorting money from consumers at time of pick up, after an agreement is reached, is unacceptable.
Valley87
Jun 7, 2011
I walked in to Smithtown Nissan to buy a 2011 Altima. I knew exactly what I wanted and Bill Doyle did not try to talk me into something I did not want. I found that to be refreshing. Within a few hours I drove away with the car I wanted. I found Bill to be honest and direct. I was able to test drive a few different cars and felt comfortable when I made my purchase. I will be sure to recommend friends and family if the opportunity arises. Thank you Bill.
chrisnjan425
Jun 6, 2011
This dealership was excellent. Both my husband and I were suprised on how fast everything took. We test drove our Rouge, then before you know it were driving it out of the parking lot within an hour. Everyone was very professional and courteous. Thank You,The Jeromes
crichardson1000
Jun 6, 2011
We had an excellent experience trading in an owned 2006 vehicle, driving out of the dealership with a new leased vehicle within 3 hours after our first email and phone contact with the our sales representative. Through the advice of our sales representative, we averted a possibly costly repair to the old vehicle, and my wife and I were able to put our daughter in a new state-of-the-art vehicle with all the newest roadway safety features without any disruption to her work schedule due to those repairs. We are extremely satisfied with our new Special Edition 2011 Sentra and found all Smithtown Nisson personnel with whom we came in contact to be very friendly, courteous, helpful, and efficient.
Lizr217
Jun 6, 2011
I gave a top rating for this dealership as well as my sales person because I was treated with honesty and respect from the start of the buying process to the end of it. The negotiating process wasn't designed to play with numbers to trick me into a deal like I have experienced in the past. Also, I was upfront with my financial comfort zone as well as what I was looking for in a car and a fair agreement was made quickly. I left Smithtown Nissan with a new vehicle in under 2 hours. As a working mother, I appreciate the expedited process while receiving superior service! Plus, Jorge Corrdero was a super nice guy to work with!
paul
Jun 6, 2011
i recently leased a 2011 maxima. matt brown was my salesman and he was very helpful and accomidating. he worked with me to come to a price that i could afford. he is very knowledgeable when it comes to the cars that he sells. i did not feel pressured and was very comfortable with him. frank d'amato was also very helpful and i have recommended this dealership to a few people.
Ron Aquilina
Jun 5, 2011
Bill was a pleasure to work with - he was very accommodating and helpful. He followed through with all the necessary paperwork and made the transaction very smooth. He helped us to surprise our daughter with her new car! We have recommended him to several people already.
shady3
Jun 5, 2011
Jorge greeted us at the door and could not have been any more professional.He was very friendly and knowledgeable. We are going to continue to come back to this dealership in the future and deal with Jorge again.
bigbadmamad
Jun 5, 2011
We were very satisfied with the customer service we received while looking for a lease to replace our current vehicle. we were a little unsure about returning to this dealership as we had a couple of previous bad experiences with them before. but we actually were just in the market to LOOK but we were greeted by Jeff and he did everything he could to make our expeience pleasurable. He found a car with everything I wanted, showed it to us and explained everything about the car. when we decided to go ahead and get the car we were then introdueced to Brian Vassick to do the paper who was just as nice. We enjoyed doing business with both of them!
Eileen P
Jun 5, 2011
Friendly and informative sales team. I received a great price on an Xterra with many perks such as car washes, gas card, and 1st oil change free. I would recommend this dealership and sales reps Rob Tarnowski and Christian Nesky to friend and family.
larrygold
Jun 2, 2011
Joe was very helpful in narrowing my search based on my criteria. Our initial talk allowed us to cut the search time into minutes rather than hours or days. The entire experience was a positive one and I'm very happy with my purchase. I will surely reco others to visit Smithtown Nissan in the future.
mskay
Jun 2, 2011
My overall experience was the amazing. THe sales person, Rob Tarnowski, worked with us on every question and concern we had. Your dealership was literally selling vechiles off the show room floor but you still managed to get me the vechile I wanted for the price range i wanted. I would recommened and have recomended this dealership already to a few friends who are looking. We had a speedy and successful delivery of the vechile, especially considering we were there during a very busy memorial day weekend!My only overall suggestion as to all future dealerships- when a clients states " I want NO MONEY down", it means exactly that, "No money down". Instead of surpriseing clients with taxes, taxes, delivery charges, ridiculous prep charges etc., you should just roll that in to the est or the sticker price. Its silly to tac it on in the end. This isnt any bad reflection on Nissan, its just a general suggestion to future sales by all dealerships.
ROBERT NEWMAN
Jun 2, 2011
THIS WAS A TOUGH SITUATION RESCUED BY MR. BROWN. AT ANOTHER NISSAN DEALER, MY WIFE AND I WERE GIVEN, IN RETROSPECT, A RUN- AROUND WHICH EVENTUALLY RESULTED IN A NO- SALE AND A DELAY WHICH REQUIRED ME TO MAKE ANOTHER PAYMENT ON MY EXISTING AUTOMOBILE.PICTURE IF YOU WILL, MARIANO RIVERA COMING IN TO SAVE THE GAME BECAUSE, WE WERE READY TO GET A HYUNDAI - AFTER THE NONSENSE WE WENT THROUGH AT THE FIRST DEALER.MR. BROWN WAS INFORMATIVE AND I HAD THE IMPRESSION THAT HE WOULD HELP US IMMEDIATELY.HE IS A WORTHY REPRESENTATIVE OF THE NISSAN FAMILY.ROBERT NEWMAN
mon26371
Jun 1, 2011
The Salesperson was friendly, courteous and helpful. Answered each of our questions to our satisfaction. He took his time and didn't rush our decision. He presented the options for us. He sought help when he didn't have the answers or options. I strongly recommend Mr. Cordero.
nbrooks
Jun 1, 2011
I had a nissian Quest 2008 I was very unhappy with the vehical and unhappy with one individual in the service department. I counldnt wait for my lease to be over, I swore i would never buy from nissian again. The last service i had on the quest before turning it in, I had a man named Jimel that i had never delt with before he was as honest as they come and that is greatly appreciated. I had expressed my disgust with the Quest, he informed of the upgrades that were made to the 2011 quest and that not to write off all the service dept people because of one dishonest worker.We had a nice conversation about other vehicles he told me how he felt about certain trucks. I trusted his opionun and leased a 2011 pathfinder that I am extremly happy with. Jimel is the one that changed my mind about Nissian and thats not any easy thing to do. He is the only one that will service my vehicle for the next 3 years.Thanks Jimel Abbad!Sincerely, Nancy Brooks
NIKKISCAR
Jun 1, 2011
FROM THE MOMENT I WALKED INTO THE DEALERSHIP I FELT VERY ACCOMODATED AND CATERED TO.I WAS GREETED BY BILLY WHO HAD AN INCREDIBLE LOVEABLE PERSONALITY, HE LISTENED TO MY NEEDS AND WAS EXTREMELY KNOWLEDGEABLE. HE MADE THE ENTIRE EXPERIENCE VERY PLEASANT AND COMFORTABLE. ONCE I DECIDED ON THE VEHICLE THAT BEST SUITED MY NEEDS I MET WITH GREG THE MANAGER AND JOE IN FINANCE WHO WERE EXTREMELY HELPFUL AND ACCOMODATING AS WELL. THEY ASSURED ME THAT THEY WOULD LOCATE THE COLOR OF MY CHOICE BECAUSE THEY DIDN'T HAVE IT IN STOCK AND MADE SURE THE REST OF THE DEAL WENT VERY SMOOTH. MY EXPERIENCE FROM WHEN I WALKED IN THE DOOR AT SMITHTOWN NISSAN WAS VERY REFRESHING. I FELT AS THOUGH ALL OF THESE GUYS TREATED ME LIKE A PRINCESS. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP TO EVERYBODY AND LOOK FORWARD TO DOING BUSINESS WITH THEM IN THE FUTURE!
swilson15
Jun 1, 2011
My mother is very pleased with her new Altima! Jorge was a true professional; very helpful, courteous and interested in helping my mother to select the vehicle that best met her needs. Thnaks Jorge! You made the difficult task of car shopping a pleasant experience.
yzmxraca42
May 31, 2011
Everyone at the dealership was super helpful and really thorough when explaining all the features on the nissan gtr. The salesman was really friendly and the car was cleaned perfect. the dealership also filled the car up with gas and that was helpful.
fishman 28
May 30, 2011
EVERY ONE AT THE DEALER FORM THE TIME I WALKED IN WAS VERY NICE.MR MATT BROWN WAS VERY GOOD NOT PUSHY. WE MADE THE DEAL THE PRICE WAS VERY FAIR AND THEY GAVE ME A GOOD PRICE ON MY TRADE IN. THE FINANCE MANAGER CHRISTIAN NESKY WAS VERY HELPFUL IN GETTING ME GOOD FINANCE TERMS.SO OVERALL SMITHTOWN NISSAN DID A WODERFULL JOB! THANKS LEO ST. AUBIN .
lswain5
May 30, 2011
Amanda was truly amazing. She had all her facts straight and answered all my questions pleasantly and enthusiastically. She worked very hard to get me the best deal possible. When I needed more time to think about my purchase Ray came over and with the same pleasant demeanor gave me all the facts. He didn't give me a hard time about leaving and hoped he'd seen me soon. I came back two days later and it was as if I hadn't left. After a few hours I left the Smithtown dealership with my new 2011 Murano. Obviously I would love to have gotten an even better deal than I received, but I am still very happy with my decision. I would definitely recommend Amanda, Ray and the Smithtown dealership to my friends.
nissan4
May 28, 2011
My experience at Smithtown Nissan, was above and beyond my expectations. They worked very well with you on giving you everything that you want. Rob helped us out alot I would recommend going to him if you are indeed looking to buy a new car. Overall my experience was great and I love my new car.
ramsey02
May 28, 2011
My time at smithtown nissan went better then i ever expected only because of the gentelman i was working with, Wil Alicea.Everything he said to me was exactly the way it went.He made me feel comfortable and explained ever detail in depth. I have been dealing with car dealerships and salesman for years and i will absolutley never call anyone else but Will Alicea.
gemzee02
May 28, 2011
Matthew Brown gave me excellent customer service. All employees of Smithtown Nissan were courteous and accommodating, they went out of their way to make sure I was happy. Matthew Brown went over my entire car and explained how to operate everything.Debra zerbo
jjbell1
May 27, 2011
MATT WAS COURTEOUS AND FRIENDLY.HE QOUTED ME THE BEST PRICE OF 3 DEALERS.THEY DIDN'T HAVE THE COLOR I WANTED IN STOCK BUT MATT LOCATED AND HAD ONE AT THE DEALERSHIP WITHIN 24 HOURS.I WOULD ENCOURAGE EVERYONE TO GIVE MATT AND SMITHTOWN NISSAN A CALL BEFORE YOU PURCHASE YOUR CAR.
lgrana
May 27, 2011
My experience at this dealership was extremely pleasant from beginning to end.Greg miller made my family and I feel we should buy outr next car from him. he did everything possible to keep the price down as well as offer us the options we wanted at the affordability we needed.Alli Rollero handled the financing area with all the options we needed as well as keeping our payment exactly where she needed to be. She also went above the call of duty when thinking of our son and the dvd option we added to include one that had a playstation video abilities. He was so happy and i was surprised that it came with that she went the extra mile to get it.Both of these employees should be commended.
rstopsky
May 24, 2011
Excellent customer service, listened to what we wanted as far as auto type and price range and didnt try to push us into purchasing something we didnt want. Our Sales Person, Joe Urso, was very knowledgeable and pointed out some key features that convinced us that the Rogue was the right car for us.
Hcdswim
May 24, 2011
My experience with the sales staff during the purchase of my new Maxima was very satisfying. My questions were answered in an informative manner and was I not pressured to make quick decisions. The sales staff, especially Charles Murray, were very knowledgeable about the car I was interested in and he explained in detail what options and price levels were available to me. We were able to agree on a price and with the support of Ray Krissen the sales manager, I felt satisfied and comfortable with my purchase. I am extremely pleased with the vehicle I purchased and I would highly recommend this dealership to anyone interested in a new car.
Johnnyz370
May 23, 2011
Matt was very personable, and friendly, he gave me the best quote of 5 competing Nissan dealerships. They didnt even have the color i wanted and they located my exact car and got it for me within 48 hours :-)!!! I would recommend anyone to go see Matt at Smithtown Nissan!!!Matt thanks for the great deal on my 370z!!!
potbelly1
May 23, 2011
From the moment we arrived, we were greeted very warmly by the receptionist .We met with Rob and told him what we were interested in and he went through with us the different models and there differences. We settled with the Altima 2.5 . When we picked up the vehicle Rob explained everything about the car and its features.We are very satisfied customers.
rose1234
May 23, 2011
Greg was excellent..He listened to what we wanted and how much we wanted to spend. He was very easy to work with. Greg got us exactly what we wanted and a price we where able to afford. I would definently recommend Greg and his dealership to all my friends and family..
uadane
May 22, 2011
My previous experience with a Nissan dealiership was not a good one. I sought out Smithtown NIssan because I knew that they were one of the biggest dealers on Long Island and was hopeful that my experience was be commensurate with their size and reputation. I was not wrong. The sales team was at no time pushy, aggressive, or demanding. They understood my needs and what I was looking for, and worked with me to the best of their ability so as to arrive at a mutually agreed upon sale and experience. The overall experience was a pleasant one, and I had the car in just a few hours ! You can't beat that! Thanks Smithtown Nissan!
Krysta1
May 20, 2011
The experience was a great one. From the moment we walked in to the show room, the attention and service were terrific. The sales person, Matt Brown, immediately showed me the vehicle I was looking for with the options I wanted. Drove the car and loved it.
msmiley623
May 20, 2011
Everything was wonderful!The salesman was able to work with my needs with the vehicle I wanted as well as the price we needed to be at to make the transaction successful. I hope to refer family and friends to this dealership in the future. I hope to have a longstanding relationship with this dealership.
joeyd304
May 19, 2011
I stopped at this dealership to look at the pre owned vehicles. I was greeted by Jorge Cordero. We looked at some of the pre owned cars and we couldn't find one that suited me. Jorge suggested we go inside and see if he could work out the nunbers on a new Altima, I was hesitant, but followed him inside. He told me Nissan had a lot of incentives that would help with the price. He introduced me to his manager Greg Carrion, who had the patience of a saint with me, and they worked out a deal I couldn't refuse. I was able to get a new Altima for a little more than I would have paid for a used one. After we worked out the numbers, I sat down with the finance manager Chris Nesky and he worked his magic with the financing and I was able to get payments to fit my budget. I must say, the staff couldn't have been more friendly, informative, or accomodating. I have bought several cars in my life time and I must say this was this was a very pleasent experience. I would highly recomment this dealership to everyone. Thanks again to the entire staff for you patience and professionalism. A special thanks to Amanda for getting me so many glasses of water!!!!Joe D
jvolpe
May 19, 2011
This was the first time coming to Smithtown Nissan. As soon as I walked in everyone was very nice. Jorge, who helped me, was extremely nice and worked with me for the price of my car that I was interested in. I got an affordable price for my car and am very happy with the results. I would definitely recommend Smithtown Nissan and ask for Jorge!
MesaAZ
May 18, 2011
Whenever you have an appointment at this dealership, you service is started at the appointed time and they advise you of any additional repairs and cost thereof. My Versa is always repaired and serviced to my complete satisfaction and at a reasonable cost. I having been dealing with this dealership for many years and recomend all their services. I know that you couldn't find a more professional dealership any where!
tgkcrimani51
May 17, 2011
We were accompanied by our son, since we are in our 80's, and felt very comfortable throughout the whole transaction. Our salesman was friendly and courteous and explained everything. He was able to work with us with the price and we left very happy with a brand new car! We weren't planning on buying a Nissan but since we got more for our money here, we decided to buy the Sentra. It would have been better for us if we had done some prior research on the vehicle, but we left very satisfied anyway.
webby7
May 16, 2011
I have use Smithtown Nissan for 19 years for both Pathfinders I purchased from them. I have always received great service and the service advisors have always been up front on every issue dealing with what type of service is needed as well as the cost of the service and how long it will take to do the service. I even purchased a used car from them for a family member who still has the car.If and when I plan my next new car purchase it will be at Smithtown Nissan.
kkad74
May 16, 2011
I visisted many dealerships and found Smithtown Nissan to be the least invasive. Robert Tarnowski picked up on my needs right away, which I appreciated. Robert made my Mom and I feel comfortable. He made a lenghty process as delighful as possible. It is an overwhelming process to purchase a new vehicle but Robert and the staff at Nissan Smithtowan made this process more bearable.I did not feel bullied or pressured or treated as though I did not know what I was looking for. I appreciated that Robert cut through all of the usual BS and I was able to leave that evening with a brand new vehicleI look forward to wokring with Robert and know that I can go to him if a problem/question arises.
tom&sharon
May 15, 2011
We live more than an hour from this dealership, but trust me when I say it was worth going out of our way to visit. I bought a vehicle here 2 years ago and had a very pleasant experience. My fiance was ready to buy a vehicle now and after we looked at several local dealers, we decided to take a ride to Smithtown. We were not disappointed!Matt greeted us at the front door and started asking questions about what we were looking for. We felt he really listened and took the time to show us several vehicles that might suit our needs. No pressure. He made us feel like we were his first priority. We test drove a couple of vehicles before making our decision.Chris, the finance manager, was the next guy to make us feel we were his priority. We were worried about financing, but Chris and Matt joked over who was going to get to tell us the great rate they got for us!!After visiting plenty of other dealerships, we have found Smithtown Nissan to be full of courteous, knowledgeable and efficient staff who put our needs first. A good deal is when everyone is happy, and that has been our experience here.We definitely plan to give Smithtown Nissan our business in the future!
Dominique francois
May 14, 2011
The reason I gave an overall excellent rating is because Smithtown Nissan is an overall excellent dealership. The employees are very friendly and also very educated. They answer all the questions I have and also show me the different parts of the car that needs work. It feels like I'm apart of a family whenever I bring m car for service at Smithtown Nissan. The employees are very laid back. I recommend this dealership to everyone.
jamesr1
May 14, 2011
I did not have an issue with John Buscetta or the service provided. My issue lies with one of the sales person/manager (with mustache/beard/slightly grey. I purchased a 2010 from Smithtown Nissan and noticed in 2011 (a year later) the First Aid (band aids, etc.) kit in the back tailgate was not there. I had it for my 2008 Pathfinder. I proceeded to explain to the sales rep what I noticed and asked what could be done to get the one. He and another sales rep said the Pathfinder never had it since the 2005 redesign of the Pathfinder. I noted that was an incorrect statement since my 2008 Pathfinder came with it. The one sales rep instead of being friendly and explain there was nothing he could do (which I would have excepted) started talking to me with an attitude and said its a year later and I quote "how do I know you bought the car here?" I said my name is in your database. Then he said "how does he know Im telling the truth and maybe I lost it". Basically with that last statement he's attacking my integrity and calling me a liar. And on top of that he just finished saying the Pathfinder didn't come with that kit since 2005. I kept calm and I explained I only noticed it was missing only because I went to retrieve a band aide for my daughter and that's when I noticed. He just had that look in his eyes and shrugged his shoulder like he didn't care and said theres nothing he could do. As I said earlier I would have accepted an explanation the kit is no longer provided but it should have been done in a totally different manner. So, with this bad experience (although small) I will probably go elsewhere for my service and would not recommend someone to buy a car/truck from Smithtown Nissan. It shows lack of people skills from the sales department (especially since they are the first line when someone comes into the show room).
joefrann
May 14, 2011
I enjoy car shopping as much as I enjoy going to the doctor. I can honestly say that was until we met Billy Doyle. He made our experience truly enjoyable ! He is honest, professional and funny. I love my new sportscar thanks to Billy !! Go to Smithtown Nissan and ask for Billy Doyle, you'll be happy you did !
MSunkin23
May 14, 2011
Overall great experience. I would recommend this dealership to friends and family.I had a lot of frustration dealing with Ford and BMW of smithtown. I did not have this frustration at Smithtown Nissan. They helped reach my pricing demand and had great customer service.
ny11961
May 13, 2011
Great job. Well versed and knowledgeable. Have bought 3 cars from this dealership along with our son and his wife buying also.Tom Rubio runs a fantastic dealership that is second to none. I would highly recommend Smithtown Nissan to anyone searching for an auto, truck or SUV. Amanda was superb.
jeffdav616
May 12, 2011
Both from the sales side (Rob) and the finance side (Chris), this dealership is very customer friendly and knowledgable about the product. Rob took extra time to walk me through the features of the Z and worked the best deal possible. I would highly recommend the daler and Rob to friends looking for a new car
petercotroneo
May 12, 2011
the purchase of my new vehicle was easy and explained in full. he made this ordeal one to remember not regret. I would recommend anyone looking to buy or lease a new vehicle contact mr. urso. he definitely knows his job and was very patient with all my questions.
JCriesi
May 12, 2011
Rob Tarnowski was my salesperson, he was friendly and knowledgeable of the vehicle i was looking to purchase. Chris in finance made the financing process pleasureable. Rob did an excellant job of going over the vehicle and was able to answer my many questions.
Norte888
May 10, 2011
Individual was patient and not quick to judge me based on my age. Rob also allowed me to test drive a car instead of pushing the finance and number game in my face. I was highly rushed and judged at a different dealership that I went to earlier that day.
jrossini11776
May 9, 2011
My Father-in -law had gone to Jorge and said he was great to deal with. I had dealt with Smithtown Nissan going back a few years and had been dissappointed with my last experience. However based upon my Father-in-Laws review I came back. I found Jorge to be more than a sales person. He worked with me to ensure that I was satisfied with every step of the process. He and his Finance manager Joe Grubman made good on every promise they made to me. I am so pleased with this experience I will ensure that anyone I know I refer to Jorge. Not only do I love the Murano I am leasing but the experience was better than any I have had when leasing or purchasing a car
litaxman
May 7, 2011
The people I met and worked with were extremely cooperative and helpful in my decision to lease a Nissan product and a Maxima in particular. They went above and beyond the norm to structure the lease in a way that made me comfortable in terms of the monthly payments.
jaybee
May 7, 2011
very helpfull. I didn't feel pressured or rushed. explained everything clearly and offered future help if needed. This is the sixth car I bought from this dealership.All in all I'm very satisfied with the vechile and the service Matt and Mr. D'mato were great
jagladston
May 5, 2011
I had great service with everything explained to me in detail, what all of my options were going to be, and my best interest was put first. I did not have to wait with everyone helping me out and making sure my happiness came above everything else. I reccomend Smithtown Nissan if you are looking to buy/lease a car. They will take good cae of you and always have the best interest of the customer.
tommy palazzo
May 5, 2011
this dealership has been the best dealership i ever went to because of the friendly sales people that will do everything in there power to help u get the car u want at the price u want i will deffently shop there again and i will tell everyone i know to go there when they want a new or used car. my sales person matt brown was a great and respectful and helpful sales person i reccomend him to everyone
bonnikin
May 4, 2011
We went to Nissan Saturday April 30 Looking for a car for our 17 year old Daughter. Billy approached us with a smile and truly listened to what we were looking for! He was able to answer all of our questions! We were so pleased with his answers that we had our daughter come down right away and test drive the Nissan Rogue! She loved it! We completed all the paper work and were happy to see that they did everything to make the sale happen! As promise Chris contacted us on Monday and was extremely pleasant to talk to, again listening to our needs and doing everything to help us. When all of the financial paperwork was completed, the car was prepared and ready for pick up. As soon as the insurance cards were there I received a phone call. Billy knew that my daughter was unaware that she was getting the car and played along with me in making her think that we were unable to come to terms and she would be looking at a smaller less expensive car! It was prefect in everyway she was shocked and actually cried! I was truly happy!! Billy took the time to go over everything in the car and explain all of the special features, he even explained how to work the radio and the ipod. He then went over the exterior of the car and remove any glue that may have been missed. Billy truly went the extra mile with us and we really appreciated it! I will definitely recommend Smithtown Nissan and go back for future purchases.
Gelarah
May 4, 2011
Joe Urso & Joe Delucia made my experience very positive. They were very attentive and professional. The process was quick and without any issues. It was a real pleasure. This was my 6th Nissan and this bay far was the best experience yet. It was very hassle free.
dance12785
May 3, 2011
Our entire household leases a Nissan vehicle - and always from Smithtown Nissan. We have worked with Joe Gumbman and Joe Urso for the past five years, and have ALWAYS been more than satisfied. They work with us to get us the car we want, with the features we need, for a price we can afford. They cover every aspect of the transaction with the utmost professionalism, friendliness, and care. They are a reliable dealership, and a pleasure to work with. We are very happy with their performance, and will continue to lease with them for many years to come.
jillyb
May 3, 2011
I went to Smithtown Nissan this past weekend to lease my 5th car from them. I have always had a good experience with this dealer. This weekend was no exception. I worked with Billy Doyle who was fair, trustworthy and kind. He was aware that I had certain requirements for my new vehilcle and he worked very hard to get me what I needed. He knew the car specs., was familiar with his inventory and did not try to pressure me into purchasing anything that would be over my budget. Even after securing a great deal for me, Billy did not pressure me to accept it. He was truly a professional and I would recommend him to anyone purchasing a car at Smithtown Nissan.Joe Gumbman handled the finances for my car. He helped me to get an affordable payment. He was also extremely professional and great to work with. Thank you both so much!
robert roina
May 2, 2011
Charles Murray was very professional, very courteous and he really worked very hard on getting us a great deal that would fit our budget on the car we really wanted - the Pathfinder Silver. When we called him - He was very prompt in returning our calls and was extremely helpful in answering the questions we had thrown at him. We really had a good experience in dealing with Charles Murray and would definitely recommend him to our family and friends.
vin20960
May 1, 2011
Salesman Jorge F. Cordero was very patient & helpful in assisting us make a decisionon vehicle features. He carefully explained all the options that are available on thedifferent model's of Altima's that we were interested in leasing. He was very helpful,courteous, and knowledgeable about all Nissan products.
tory
Apr 28, 2011
The dealership did everything to accomodate us! They deliver on all promises! Thank you! They made sure we knew all the features of our new Murano even though we had previously owned one.We may be in the market for a used car for one of our kids and hope to buy it at Smithtown Nissan.
druggiero
Apr 26, 2011
I visisted this dealer on Wed. after having an accident last week which involved totaling my chvy truck. I was not happy with the availability of the stock trucks at the chevy dealership and received no help when I went on to the local ford dealer lot,so since my daughter has leased and purchased 3 nissans from smithtown I decided to look at a pre owned vehicle first.The salesman Rob was very helpfull and no pressure when I told him I would be back on Friday I asked if I should leave a deposit he said no and agreed to do business the way I usually would and left on a handshake. I returned on friday 4/22 at 1:30 as agreed and after meeting with Rob and his manager Greg I decided to purchase a new Frontier instead of the pre owned.I left the dealership a few hours later with my new vehicle and very happy that I was able to do business with a good neighbor hood dealership I look foward to get the dependability and service of this vehicle the same as my daughter has.Since my occupation is a Customer Service Manager for a local Forklift Company it was good to receive the same Quality Service that I give to the customers of Our Company.
emilyba
Apr 26, 2011
I have leased cars for over 15 years and I have never been so disappointed! I have had cars from Mercedes to Toyota's to BMW's... Never a bad experience, always walked out a very happy customer. I am a very simple buyer. I know what I want and I know the price. I ask if that works and if it does we have a deal. As soon as it came down to the paper work I felt that things started to change. I do not like feeling taken advantage of. After playing a very "stupid, unnecessary game" I finally get the car. Two weeks later I call the dealership because there was a problem... well that was the last straw. The amount of phone calls that it took to get ONE person on the phone to speak with me... Beyond ridiculous! I will NEVER get another car from Smithtown Nissan and I will never recommend this dealership!!!
g.abraham54
Apr 26, 2011
Smith Town Nissan is a wonderful place to shop for a car. The sales representative Mr.Arthur Early was so kind as well as gentleman. He knows everything about car he sells. Also he know the need of the customer. We came just to see the car and compare the price, but with Arthur's magic sales ability, We drove the car same evening. Thanks Arthur.George & Visamma Abraham
johnsamjohn
Apr 25, 2011
Service was always very good. Never a problem with anything. People are always very friendly and very helpful. I have been dealing with Smithtown Nissan for over six years and like I said before I never had a problem with anything. I recommend this dealership to all my friends.
pjeffery
Apr 25, 2011
We had no intention of actually leasing/buying a car the day we visited Smithtown Nissan to look at the new Maxima. When Matt Brown approached us he was friendly and accommodating, but not pushy. Once we drove the car, we were impressed. Matt answered all our questions, and went out of his way to insure he could find the car model and color we wanted despite it not being in stock at present. We gave him a price we were willing to spend, and after a brief deliberation with his boss, the price was met. We got the car we wanted, and had a very pleasant experience buying it as well. When we picked it up, he spent a great deal of time familiarizing us with it. We have bought or leased many cars, but we both agreed that this was a very positive experience from start to finish. We love the car, have high regard for the professionalism of the salesman, and will recommend the dealership to others.
Jennnick
Apr 23, 2011
Will was absolutely wonderful. He was friendly and very helpful. He was also very knowledgable about the vehicles and offered all the information I could possibly think of. Buying or leasing a car can be very complicated and aggravating but this was not the case in this experience. I left the dealership extremely satisfied.
Laurennicole80
Apr 21, 2011
Al was courteous and informant and very friendly.He gave me all my options and helped me to decide which was the best vechicle within my budget.The loan officer was courteous and had my paperwork done swiftley and accurately. I was very happy to have left there with my brand new car! thanks for the great service
Pablo2121
Apr 21, 2011
I had a the best experience leasing my 2011 Pathfinder here. Thanks to Jorge and everyone else who helped me I was able to get the car that I wanted for so long, Jorge is the most professional and helpful salesman that I've deal with; you should have seen how great he was with my 2 years old son, Thanks again!
Monicaz
Apr 19, 2011
I had only good experiences at Smithtown Nissan. This is the second vehicle that I bought from them. Matt Brown and Ray Krisa are professionals handling the whole process in a very friendly and helpful way making the whole experience a real pleasure. After I bought my first car, I brought my brother and he also both the same model that mine. Now in the next 2 weeks, I am taking my nephew to get his new vehicle. He came to my house today to ask me about my Nissan, I told him that I am very happy with my new Juke, and I would take him gladly to my friends at Smithtown. I am confident that they will take care of him. If anybody is looking for a great deal, Smithtown Nissan is the place to go.
RYANH680
Apr 19, 2011
THIS WAS THE BEST DEALERSHIP THAT I WENT TO. I BOUGHT A CERTIFIED PRE OWNED MAXIMA AND IT WAS IN GREAT SHAPE BRAND AWSOME!!AWSOME!!AWSOME!!AWSOME!!AWSOME!!AWSOME!!AWSOME!!AWSOME!!AWSOME!!AWSOME!!AWSOME!!AWSOME!!NEW TIRES AND BRAKES. AWSOME!!AWSOME!!AWSOME!!AWSOME!!
Adrienne123
Apr 17, 2011
This is my second purchase that I have made with Nissan. It all depends on the salesman to me. Both exsperiences we had a great salesman. I dont like shady people. They were to the point. I also like that they gave me a great deal on my insurance. I have recommended people in the past and I will continue to do so.
dsrkc
Apr 11, 2011
Our experience at smithtown Nissan was very pleasant. Both Greg Carrion and Greg A. were extermely helpful in guiding us to the perfect car for our family. They were both very professional and trustworthy. I have already recommended them to two coworkers who are looking for cars.
martyaa
Apr 11, 2011
I was comparison shopping between a few new models. I had totally forgotten about the Altima as a mid size vehicle. I guess it was the similarities between the Maxima and Altima but it had slipped my mind. I didn't intend to buy a new vehicle and on a brisk Saturday morning stopped by Smithtown Nissan. I was strolling the lot by myself (all the sales reps were busy, really, the place was packed) and I stumbled across Billy Doyle. I explained to him I was just looking, he pointed me in the right direction and stepped off to take care of a customer. Maybe it was my wandering but Billy came back and said I had to have a few questions. He proudly explained the vehicle details in and out, almost as if he built it by hand himself. I went into the showroom and chatted with Billy and Ray. They treated me like a celebrity even knowing I wasn't there to buy. I could see they were generally good people who just enjoyed their job. I took their cards and pamphlets and drove home. The deal was too good to pass up. Bottom line, it was the best car buying experience I've ever had. Billy Doyle never pressured me once. Treated me like family and let me make the decision. He has even called to follow up on many occasions. Great car, great dealership, even better people.
Ortiz1209
Apr 9, 2011
The reason i have recommended this dealership is because they did everything they could to try and get me the car i wanted they gave me information another dealership would have ignored and tried to quickly get me out of there even after i had purchased the car they went and explained throughly what the car could do inside and out
boombee3
Apr 7, 2011
I had a wonderful experience leasing my 2011 Altima. Thank you Matt Brown and everyone else who helped me! Joe Pro got me a great deal on insurance and Chris was able to get me signed out quickly. Matt Brown is professional and helpful. I always love shopping for a car at Smithtown Nissan. Thanks again!
tempest123
Apr 6, 2011
I recently leased my Altima from this dealership and was very impressed with the level of professionalism I experienced. Matt Brown walked me through the entire process of searching for the car, test drive and lease paperwork with such ease that the whole experience was very enjoyable. I have had one very pleasant and fast experience with the service department and I no longer dread bringing my car in for service. Smithtown Nissan's service department has convenient hours and I was only there 20 minutes.
jspiteri
Apr 6, 2011
Matt Brown was very courteous and assisted me in finding me the right car at the right price within hours. The other people in the chain were also very helpful in closing the deal and helped expedite the sales process. I am now a committed buyer and look forward to my next lease.
Jim5657
Apr 4, 2011
This the 5th Nissan I have purchased from Smithtown Nissan. From the time I walked into Smithtown Nisssan I was greeted by salesman Matt Brown,he was courteous and patient and explained everything about the car I purchased. He even took the time to show me how everything worked on the car when I came in to pick it up. I would highly recommend Smithtown Nissan to my family and friends and to go and see the knowledgeable and friendly Matt Brown.
karolyn
Apr 4, 2011
My salesperson at Smithtown Nissan was very patient and mannerly during my inquiries regarding the leasing of the 2011 Nissan Rogue. All my questions were answered and the process was done without complications. When the car was ready for pick up I received a very thorough explanation from Mr. Brown regarding the features of the car. It was an easy an pleasant experience.
PerrJ08
Apr 4, 2011
Everything about the experience was simply professional and went extremely well. I was not looking to buy a car right away but was interested quite a bit. After taking the car for a test drive and being able to see the car and hear about the features it was hard for me to look elsewhere but i still wanted too to compare prices. However because no one pressured me or forced me into doing anything and the fact that they didn't harass me like they did at other dealerships was a huge advantage because i felt like i was negotiating with family. They made me feel right at home and eventually gave me an offer i couldn't refuse. Even when i called they were very professional each time on the phone no mattered who answered.
kkorb1988
Apr 3, 2011
Smithtown Nissan provides exceptional and professional level service at every possible level. From the friendly and sincere greeting upon entering the facility to the selection of Nissan models available, the test drive experience, the paperwork process and the timely delivery of my vehicle. My sales consultant Matt Brown, finance manager, and service consultants demonstrated a passion for their products and services in which was exceptional and provided me with the greatest confidence in my Nissan vehicle and the sales, service and parts departments willingness and ability to always be there whenever I may need them. This was an extremely satisfying and enjoyable purchase experience...the way car buying should be, as executed by a knowledgeable, courteous and a truly genuine fine sales man, Matt Brown. He showed me nothing but the highest integrity for truly valuing my business and because of Matt I will defiantly be a loyal customer for years to come!
Lance Krakaur
Apr 3, 2011
Unlike every other dealership, Nissan Smithtown really was great! Jorge Cordero did a phenomenal job in working with me, and getting a good price, and understanding that it's not an easy decision. He went above and beyond in helping us make sure we made the right decision, unlike every other dealership trying to force to you buy a certain car, being a typical "car salesman". GREAT PLACE, AND CAR!
polkadot1234
Apr 3, 2011
I traded my car in 8 months early to lease a new maxima and Joe made that happen for me with the same payment I had on my previous car. I found that this dealership was most helpful and accomidating to fulfill my interest in a new car. I explored other dealerships and the best deal I got offered was at smithtown nissan. I would reccomend this dealership to friends and family who would have interest in buying a nissan vehicle in the future. Go to Joe Urso!
300winmag
Apr 3, 2011
The salesman was great. He was very knowledgable and answered all my questions. I had previously visited another dealership and the salesman was not able to answer any of the questions I had on any of the vehicles I was interested in. I would highly recommend.
suen63
Apr 3, 2011
We had the best experience at Smithtown Nissan. I have never shopped for a car and not been pressured before. The salesmen alway have a song and a dance for you. When it is time to look for a new car we dread it. Not here Bill Doyle was the best. No pressure gave us all the time we needed to make a decision. He was very informative and really pleasant. What a great experience. We were not sure which vehicle we wanted and he actually put both cars next to each other so I could figure out which one I wanted. Joe Gumbman was also very nice. Extremly friendly and couln't help enough. Took to time to explain everything to us and never felt rushed. Our experience with Smithtown Nissan was great I would recommend to my friends and family and I will come back for my next car.Thanks again,Sue and Mike Nagle
ub6ib9smith357
Apr 3, 2011
I've been looking for a vehicle for my wife for over 3 months. I walk into dealerships and have to ask to be helped-very disheartening when you want to give money to a dealership and they could care less. -Not Smithtown Nissan. Got Joe Urso's card from a friend. Went in to price and he gave me an amount I couldn't walk away from!! However the truck was going to be for my wife. So I packed up my 5 y/o and wife and visited the store. She had to test drive the truck and was sold there after. The team that works there is amazing. Everyone was so mindful of my son. I feel like they're family now. They made us feel so welcome. I'm not really a comment writer, however I feel this dealership really needs recognition for their hard work and dedication to the industry. IN A HEARTBEAT I WOULD RETURN TO THEM AND REFER FAMILY AND FRIENDS.
cwinthrop
Apr 2, 2011
Was very happy with Greg. Was initially considering 2 vehicles. Have been a nissan owner before, so I already knew about the quality of the vehicle. Greg gave me a tremendous amount of his time, testing driving multiple vehicles, and explaning the vehicles well. My experience was so favorable with Greg and Smithtown that i actually walked away from a very satisfactory deal at another dealer because I felt I owed Greg my business. I at least wanted to give him the opportunity to win my business, which he did. And it wasn't won on price. It was my overall favorable experience with Smithtown.As for Alli (finance), she was extremely competent and knowledgable about the various products, and options. She was patient in answering all questions. Her personality was very sweet as well.
susan514
Apr 1, 2011
Excellent overall experience. Sales staff are excellent. I believe the cost of the car could have been a little lower. The one day service, dropping off and driving out with new car is lengthy but very efficient. Dealer called in a timely manner to advise owed items were available.
mattl18
Mar 31, 2011
I walked in and was greeted but not hounded. While looking at the Frontier I was approached by Jorge who started a conversation with me as if I was his long time friend, not just a customer. Felt Great! I would HIGHLY reccomend Smithtown Nissan to everyone!
Lisa Carfagna
Mar 30, 2011
Excellent customer service from the sales person and especially the Finance Manager. They were straight forward, attentive and worked hard to get us the best price possible. There were no surprises and I found them to be very trustworthy. I would highly recommend this dealership.
dpatti053
Mar 29, 2011
Joe at Smithtown Nissan was very informative and curteous during our new car lease. This is our second car from Smithtown Nissan and are very pleased with the services the dealership offers. I would strongly recommend working with Joe Ursa at Smithtown Nissan. He was up front and honest about the whole process. We will continue doing business with Joe as he got us a great deal!
imbrobo
Mar 28, 2011
My entire experience with Smithtown Nissan was the best. I have leased a few cars during my lifetime, but this experience starting with Rob Tarnowski as my salesperson went extremely smooth. My family and I felt that Rob was extremely genuine and knowledgable and explained every detail of the lease to me from head to toe in an easy to understand, concise, and thorough manner. I never felt the hard sell approach at all from Rob, which my family and I really appreciate. He explained all of our options and helped us decide that the 2011 Altima was the best car for our family. Rob's manager Ray Krisa consulted with Rob and Ray was able to get us a fantastic deal on a 39 month lease, which is what we were looking for for my son. We were looking for a low price lease with as little as possible out of pocket along with the trade in of my son's truck. Frank D'Amato was so friendly and knowledgable and explained every aspect of the financing that when we left with our new vehicle that evening we all felt that Smithtown Nissan really gave us the best deal possible for our situation. I will recommend Rob Tarnowski, along with Ray Krisa and Frank D'Amato, to anyone and everyone that is looking to buy or lease a vehicle. Thank you so much to everyone at Smithtown Nissan for making this experience a truly beneficial one for me and my family.
Sorce1
Mar 28, 2011
I have leased 4 cars from Nissan in Garden City. One of my cars, a 2010 Nissan Maxima, needed a new tire. I felt I was overcharged for it. I also recommeded another customer who purchased a car from them. I was supposed to receive $250.00 for doing so. I never received it. I feel that when I looking to lease a car, the salesmen come out of the woodwork. When I have a service issue, I got the impression that no one wants to go out of their way to really help you. The impression given is, you leased the car already, we don't really care now. My husband had to make a phone call twice regarding this matter, and only then they gave us $75.00 credit for future service. That really didn't impress me. It should have been done in the beginning.We decided to go Smithtown Nissan because we received information in the mail. We dealt with Bill Doyle. He was great and efficient. I would like to thank Smithtown Nissan for having such a wonderful salesman. In the future, I would definitely be doing more business with you. Thanks.
Karen631
Mar 28, 2011
Went into Smithtown Nissan a week ago Sunday to look at a new car. Have owned Jaguars and Lexus and wasn't sure whether or not I wanted to buy a Nissan. I had seen the Maxima and thought it very attractive. Matt handed me the keys to a beautiful red Maxima and told me to take it out for a ride. Very nice car, but still I wasn't sure whether or not I wanted to leave Jaguar or Lexus. It really isn't all about the car. There is a great deal of weight given to how the dealership treats you. Buying a car shouldn't be agonizing. it should be a pleasure. Matt made it a happy experience.I explained to Matt what was on my mind. Matt really is a professional when it comes to sales. He listens, is not pushy, but very good in his ability to read people and make them happy. I was straight out with Matt and told him that I was going to go over to the Lexus dealer to take a look. He was very respectful of the fact that i wasn't going to buy a car on the spot without satisfying my own mind. Never did I feel pressure from him.We returned later that afternoon and bought the car from Matt. The next day we picked it up. First time i bought a car from someone without going to at least two or three other dealerships. This says a lot about the treatment that I received from Matt. I've been buying cars for thirty-five years.
pcona
Mar 27, 2011
Went in to look at a Sentra hooked up with "Bill Doyle" and with in 2 hours was driving off in the new car. Price , service and making sure you got the best deal "Over the top" with a rating.Know what you want, how mush you want to pay (with in reason) and they will meet your request.Great job.
DukeSigns
Mar 24, 2011
I was in the market for a new car for my daughter. I was considering the Honda Civic, Toyota Corolla & Nissan Sentra. After doing extensive research it came down to the Honda & Nissan. Both dealers are next to each other so I was able to visit them each in the same day. I visited Honda first but once I went over to Nissan I was sold. My salesperson (Matt Brown) was courteous, knowledgeable and most importantly was not pushy in the least. He asked me questions and quickly produced a Sentra model that was right for my daughters needs. After he took me for a road test and answered some more of my questions I was certain I would purchase my car from him. He suggested that my daughter come down for a test drive as well and we purchased the car immediately following. I cannot say enough good things about my experience at Smithtown Nissan and particularly Matt Brown. I would highly advocate them to all my acquaintances.
er919
Mar 24, 2011
We went to Smithtown Nissan to purchase our new Nissan Rogue,because my son recommended your dealership and he has always dealt with Matt Brown and has been very satisfied.He has always bought his vehicles at your dealership. Once we met Matt we knew we made the right decision ,he is very professional and helpful. We will definitely recommend Smithtown Nissan to our family and friends. Thanks for everything Matt.
Gin14971
Mar 24, 2011
I was greeted by Mr. Doyle as soon as I walked into the dealership on 1/1/11. He was very pleasant and was very knowledgeble on the different autos available. I told him what I was looking for. He showed me a few cars to choose from and I immediately knew which one I wanted. I informed him on the amount I was able to spend and he was great. He worked with me with what I could afford. This was all done in an extremely timely manner. I traded in my old car and drove out in the new one the very same day. Mr. Doyle made this purchase a very pleasant experience. I love the car. I also went back for my first oil change and he was there to help me with any additional questions I had. I will definitely recommend this dealership and Mr. Doyle to anyone.Thanks again Mr. Doyle.Sincerely, Virginia Wagner
maureen7666
Mar 21, 2011
We were very impressed from the time we walked in the door. There was no pressure or a salesman looking over our shoulder. The business is run very efficiently and is first rate. Matt, our salesman, was patient, a good listener, extremely knowledgable and had a tremendous amount of positive energy. He made us feel like we were his first and only customer. He listened to our needs and encouraged us to test drive a vehicle on two separate occasions to be certain it was the one for us. Greg the General Manager, introduced himself and was available if we we had any questions. He too made us feel comfortable and welcome.After a two week search, and visits to several different dealers up and down Middle Country Road, we came back to Matt and Smithtown Nissan and found the vehicle that was perfect for us. Chris made the entire leasing process painless and it was done with speed and efficiency. No games were played and we walked out very happy.We will definitely recommend Smithtown Nissan to our friends and relatives and plan to give them our repeat business in the future!
mreinhart5
Mar 20, 2011
Overall experience was outstanding. I had to trade in my other car and the whole experience was facilitated quickly and easily by Matt Brown along with excellent service as well from other members of the staff. Quick and painless and drove off in a brand new Nissan Maxima.
Redsoxs
Mar 20, 2011
Arthur was very helpful through out the leasing process he gave us a really great price. I would highly recommend anyone to buy or lease their next car through Smithtown Nissan. We returned a vehicle off of a lease and it was a very pleasant experience.
chersh2010
Mar 20, 2011
This is my first Nissan. I was highly recommended to your dealership as well as to Will. Will made the process easy, fast and painless. He was professional and answered all our questions. No games. What we were told was what we got, no hidden surprises. The car is amazing and I can't say enough on how we were treated. I would recommend this dealership to anyone interested in a Nissan.
dsco4015
Mar 20, 2011
nice dealer ship,salesperson, matthew brown was a big help and very friendly. Just to let you know we also lease another nissan ultima 2009. and was well satifified with that car.Your service department is also filled with nice people, and never had a problem that was nor fixed quikly.
nferrara
Mar 19, 2011
Everyone was very friendly and accomodating at the dealership. Joe our salesperson was really great and took his time with us even though we were there from 7P until 9P. He didn't rush us for a decision at all. He made us an offer we couldn't refuse. We would definitely recommend Smithtown Nissan to our friends. Thank you for our new Murano. We love it!Nicole and Tom Ferrara
acoop73
Mar 17, 2011
I went to this Nissan dealer on the recommendation of a friend of mine who has a family member that works there. The day I first walked in to inquire about a Nissan Cube, I was greeted warmly by the receptionist, and she got me in touch with the appropriate sales person. I worked with Joe Urso, who couldn't have made the lease of my 2010 Nissan Cube any easier. My mother and I walked into the dealership on Monday at 9am, and drove out at 11:30 with the new car. I could not be more pleased with my choice, and with my car.
AmandaAltima
Mar 17, 2011
My name is Amanda Anderson and I just leased my first car! I went to Smithtown Nissan and dealt with Matt Brown who helped me find a 2011 Nissan Ultima Coupe S. I found Matt was very knowledgeable about the car as well as extremely helpful! I am so blad I came here used him, I will be referring everyone I know to him! Asides from my fabulous saleman my overall experience at Nissan was great! I simply love my new car!!
asstdir7
Mar 16, 2011
I've had a good experience in the past with this dealership and this time was a better experience. Greg, Dustin, and Joe were very courteous and informative. They answered all of my questions and concerns. Also, they worked with me to get an affordable price.
fagiovi
Mar 16, 2011
they are fast ,clean,they want the bussiness. i will bring other cars and i will tell other people. bill was so corteous and very professional. i love my nissan maximain three years i may buy more than one car. i am impressed as you should. excellent bhussiness man.thank youregardvito fagiolino
Helen Byrnes
Mar 16, 2011
I have given this rating because it was a wonderful experience working with the folks at smithtown Nissan. They were not overselling or pushy, which would be expected in this economy. It was a pleasure working with Matt. He was very polite and helpful.
pottenbreit
Mar 16, 2011
I was very pleasantly surprised. The salesman was excellent. Knowledgable, but not pushy. He helped me save on my insurance. I appreciated being treated respectfully and professionally. I will recommend this dealership to friends and family. I purchased 2 accesssories for the car, and the parts guy was very pleasant too!
smerlo1
Mar 16, 2011
Matt was referred to us from our neighbor and we are very happy that we went with him. He went above and beyond what needed to be done. We are so pleased and will for sure send as many clients his way as possible. Matt did everything to make us happy and explained the car in detail. that truly was a great experience.
Ginnygug
Mar 14, 2011
I would recommend this Dealership to anybody looking to buy or lease a Nissan. The Salesperson, Billy Doyle, was wonderful to work with and I would recommend him also. We didn't feel pressured and Billy did everything he could to help us with our selection. He really believes in Nissan and that came across as he helped us. Smithtown Nissan is a very professional dealership. We had visited other Nissan sites and left without anyone even approaching us while on the floor looking at cars. Frank who handles the financing end was wonderful as well. Billy and Frank explained everything we needed to know to us and I am thrilled with my new car. Everyone at Smithtown Nissan was amazing. If you are in the market for a car, I strongly suggest you visit Smithtown Nissan first. Don't waste your time anywhere else. You will not be sorry. If you need insurance, Joe the Wizard can get you the best insurance for your needs and will beat any price with more coverage. He did for us. I am planning to see him in the future for all my insurance needs. GO TO SMITHTOWN NISSAN!!!!!!
gmragusin
Mar 13, 2011
Al Schwartz has been a pleasure to work with. I would highly recommend this dealership and specifically Al to anyone looking to lease a new car. Al is honest and follows through and follows up when he says he will. It is greatly appreciated. Thanks Al.
imbpaul
Mar 12, 2011
Though the negotiation rocess was arduous and hard fought on both sides, the sales team was respectful and courteous, and the financial team (Frank D'Amato) was a gentlemen and a pleasure to work with. Ultimately the entire experience was fun, and the process of finance and delivery was very efficient.
mlittman
Mar 12, 2011
Excellent service from sales and leasing staff. Very knowledgeable about the Nissan product. Excellent pricing from management. Extremely professional and courteous. All needs and wants were addressed. Would definitely recommend that you purchase your next Nissan product from Smithtown Nissan.
maldome
Mar 9, 2011
i must have bugged dustin callender (the sales rep) with a million and one questions and objections, he never lost patience and was great to work with. I was surprised at the numbers and rate he was able to work out, he practically bent over backwards to get me into what I was looking for, definitely would refer to a friend.
631allison
Mar 7, 2011
This is my second time to purchase a car through this dealership. They are quite friendly and willing to work with you to get you in a vechile that will work for your price range. I would recommend this dealer as well as the individuals I had worked with.
PeteSam
Mar 5, 2011
Pete and I went into this dealership looking for the best price we could get on a 2011 Maxima. We drove Joe Urso crazy but he kept his cool and made us feel at home....regardless of how annoying we were being. I would absolutely recommend this dealership as well as Joe if you want someone who is looking out for your best interest.
vbarese
Mar 4, 2011
The salesman, Matt Brown, was very knowlegable and curtious. He gave me a good deal and I was very satisfied with the price. I love the Nissan Rogue. It's very economical. I would definately buy or lease another Nissan in the future. Looking forward to another car in the near future.
lake445
Mar 3, 2011
An enjoyable car leasing experience thru the courtesy and diligence of Bill D. Bill did a thorough job of showing the features of the Maxima including a test drive. He also kept us moving thru the tedious but required paperwork and financing on a timely basis. I expect to experience the same customer service when service calls are needed.
GGasiewski
Mar 3, 2011
Matt was the perfect salesman that attended to all our needs. He worked up an excellant price for the new vehicle and also for my trade-in. He was weel versed in all the operations of the car and it's available options. Would recommend him and the dealership to all.
greggjenn
Mar 2, 2011
My car buying experience at Smithtown Nissan was, by far, my most pleasant and easiest car purchase I have ever made. My salesman, Matthew Brown, was extremely friendly and knowledgeable. He was able to quickly meet my price request for the vehicle I was interested in. The whole process, from finding the car we wanted, to the dealings in the finance department, was all made easier by Matthew Brown and Gregory Carrion. Gregory Carrion was also a big part of my reason for buying a new 2011 Pathfinder at Smithtown Nissan. He was honest and straight to the point about everything we discussed. I have never before looked at, test drove, and purchased a new car in one afternoon, and i feel that Matthew Brown and Gregory Carrion were a huge reason for me buying from Smithtown Nissan. I will definetly be reffering my friends and family to Smithtown Nissan.
lindahnetinka
Mar 2, 2011
I had a wonderful experience at the Smithtown Nissan dealership. My salesperson was very helpful and very knowledgeable. I am very happy with my new 2010 Nissan Rouge. Guiseppe is a great salesperson. He is very friendly and knows a lot about Nissan vehicals.
PATSFANN
Mar 2, 2011
I had a wonderful experience at Simthtown Nissan. Arthur, Chris, and Greg were all great. I was very happy with the purchase of my new Rogue, but more than anything, I was very happy with the service and the way I was treated. I am very happy I purchased the car there.
msposato
Mar 1, 2011
This is my third purchase of an Xterra at this dealership. I have always been treated with friendly service. The finance dept gave me exactly what I thought I could get. The experience was pleasant. They were very busy but did the best they could to get it done in a timely manor.
dunkin
Mar 1, 2011
I have to say that our experience leasing a car from Matt Brown was one of the least stressful car experiences we have ever had. Matt was very professional and knowledgeable about the car industry. I would recommend him to family and friends. We feel he gave us a good deal on a lease.
Ro1
Feb 28, 2011
From the moment my husband and myself walked into the showroom everyone was very nice and courteous especially Al Schwartz, who asked what we wanted and we went from there.We wanted the Rouge and after seeing it and driving it we said that is the verhicle for us. We made our own decision and Al helped greatly. I would recommend this Dealership to all my friends and relatives.
mully115
Feb 27, 2011
It was nice being able to walk into the dealership and not feel presured to buy the vehicle. Working with Matt Brown was great. He was extremely nice and knew exactly what I was looking for. Thanks again for such a pleasurable experience. I will recommend your dealership and also Matt Brown to anybody that I know whos looking to buy a new vehicle.
stormskybolt
Feb 26, 2011
We needed to buy a car for our daughter who was recently divorced. She needed a car and needed to re-build her credit. The sales manager Brian, salesperson Rob and Frank the finance manager were terrific. Brian gave us a terrific price & financing suggestions. Rob was excellent explaining the Nisssan Versa features to my daughter and Frank was compassionate about my daughters situation. Frank actually took the time and made suggestions how my daughter can re-build her credit We were so pleased with the entire experience at Smithtown Nissan that we are returning on Monday, 2/28 to lease a Nissan Murano.
elikittens
Feb 26, 2011
i rated this dealer with all 5's because he was extremely friendly, he explained everything correctly and carefully.I would definatly recommend to my friends that want to buy a nissan to go to Smithtown Nissan. They make sure that you know everything about the car you bought before leaving the store.
gloriad
Feb 26, 2011
We came to the showroom on Saturday, February 19, 2011 during the President's Day promotion, not really sure what we wanted to buy. After seeing that gorgeous Maxima in the showroom we kinda wished that we could afford the payments. Matt worked out our payments to fit into our budget. He was extremely helpful and, even though the place was packed, he never made us feel rushed and we never felt that we did not get enough attention. We were so happy to be able to drive that car home that same night. It was like a dream come true!
DTwohig
Feb 21, 2011
Mr. Early was a pleasure to work with. He helped us meet or car needs and reach out financial payment goal. I will recommend him to family & friends who might be in the market for a car in the future. I hope he and this dealership continue to do well.
mjrapino
Feb 21, 2011
This is my fifth lease with Nissan Smithtown in St James, NY and working with my salesperson Matt Brown has been an absolute pleasure!! He is thoughtful, considerate, reliable and his honesty and knowledge of the business is outstanding!!! It is always a pleasure working with him and I look forward to again in the future!!!
roxiegirl
Feb 20, 2011
After having a miserable experience leasing with this dealership 3 years ago I vowed never to step foot inside there again. After getting a phone call from Greg and explaining my disasterous experience to him and he promising to make up for it, I decided to just go and talk to him, find out what he had to say and then go elsewhere. The people I dealt with then were gone and things had changed. After talking to him and getting a price on a new lease, I told him I wanted to think about it and sleep on it. He then got his sales manager to talk to me and he gave me an even better price that I just couldn't refuse. Never, in a million years did I ever think I was going there to get a car and bring it home that very same day. Well I did and I am now leasing another Altima that I just love. I have been leasing from Nissan since 1993 going from Sentra the first time and Altima since.
t0ny64
Feb 20, 2011
the good experience started with the receptionist who was informative and helpful. the salesman was also very helpful,he listened to what i was saying and showed me all the trucks that fit my discription.after finding the truck i wanted the negotiation was easy and painless.the financing and deals were explained to me and i drove my truck home that night.
H3thegame11399
Feb 18, 2011
The service was great and Bill did a great job of helping me get the price and vehicle I wanted. He was very personable and made me and my friend feel at home. Ale also did a tremendous job of making sure I got the appropriate financing for the vehicle I desired.
charliex11776
Feb 16, 2011
We walk in to the Dealer and met with Al Schwartw who took us on a walk through around the show room. He was very friendy and helpful. We went for a test run tosee how we like the car and it was great. We also so met with the Finance Manager( Chris Nesky who was very helpful. all and all it was great. Thank You. Mr&Mrs C Swany.
kristifau
Feb 14, 2011
My overall experience was fine. The guys we worked with we very helpful and knew exactly what I was looking for. I got the car that I wanted and an extremely happy with it! I would recommend this dealership to people looking for good service. I hope to work with you again in the future.
DANNYMAC
Feb 13, 2011
I'm 52 years old and have purchased many new and used cars in my lifetime. We met Al Schwartz in the dealership and he was genuinely a nice guy (unlike many car salesman I've experienced before). He talked to us for a while and we discussed the car we were interested in - No pressure at all. We didn't plan on buying right then but we agreed on, what we considered, a really good price on the car. He then asked about a trade in and I said 'I don't think you'd be interested in my old Jeep' to which Al replied 'It doesn't hurt to have us evaluate the car and give you an offer, does it ?' I said 'O.K. it's in the lot' About fifteen minutes later Al came back and said 'We can give you another two thousand off the deal for your Jeep trade in' I was shocked. We did all the paperwork and drove home our late model Mercedes Benz that night. When I tell people what I paid for the car 'they' are shocked. Like most people , I really don't like being taken advantage of, but I left the dealership that night knowing that we really got a fantastic deal (I can't think of another time leaving a dealership with a car that I could have said that). I did my home work, knew what the car was worth and Al sold to us for 'thousands' under Blue Book. I've been back to the dealership since, most recently this past week , and everyone is really nice, courteous and dedicated to making sure you're satisfied. I would recommend Smithtown Nissan to all my family and friends. If you go to buy a car - ask for Al Schwatrz- you won't be disappointed. See Dave in service. He is also a professional guy to bring your car to knowing it will be repaired correctley and on time.
nymonymgr
Feb 12, 2011
Al was great to deal with. There was no BS whatsoever during the process. I did my research on both my trade vehicle and the new one. Went in and saw Al about it. After only two trips to see the manager we had a deal. What I appreciated most was Al's sincerity and willingness to push the deal through. Additionally, I absolutely loved the fact that I only dealt with Al and that a 'manager' didn't come out to try and get the deal done which is typically the case.Al knows his product, he is customer focused and delivers a great experience. I will certainly send anyone I know looking for a Nissan to Al Schwartz.
jessicasmaxima
Feb 8, 2011
Matt Brown is excellent at what he does. He made my visit and sale at Nissan a very good experience. He is very friendly and works with you. I am very happy with the car I bought with him and would definatly refer him to people. Joe Gumbman was very helpful as well.
richie814
Feb 7, 2011
im so happy with my my new car thank you matt brown for everything you been very helpful again thank you matt for all youve done for me smithtown is the best never turn you down they keep trying into you live with a car so dont give up keep trying somebody always help
grains
Feb 7, 2011
Was very pleased with sales experience. This is second vehicle of have purchased from Smithtown Nissan and both have been very positive. The salesman was attentive and not to pushy for sales. The price was in the range I wanted which made the purchase easy.
dawnashley
Feb 5, 2011
I had a great experience with Smithtown Nissan. I was flipflopping between 2 vehicles and nervous of the commitment of financing my first vehicle. Matt was extremely patient with my excessive questions and ensured I was educated about all of my options. My parents were also pleased with the treatment we received and plan to buy their next vehicles from the dealership as well.
fkristall
Feb 1, 2011
My experience at Smithtown Nissan was a positive one. Just about one year ago, I purchased a 2010 Nissan Rogue with all the amenities available at the time. (Navigation system was not an available option in the 2010s). Plenty of models on the lot to choose from. Great little SUV. Pretty decent on gas, though I do a lot of driving. Dustin was our Sales Rep. Nice guy, helpful and knowledgeable. The sales transaction went smoothly--fair and reasonable in negotiation--and I drove away with a smile and my new vehicle. Their service department is excellent. Very accommodating. They call regularly and follow through to remind you when it's time to bring in the vehicle for oil changes, mileage checkups, etc. Very efficient in the quality of their work. The only thing...you, the customer, have to post this review of the dealership in order to receive the promised free oil change. Good thing I think highly of the dealership!
theresacanino
Jan 31, 2011
I visited the dealership to trade in my 2004 Maxima and I was very happy to leave the showroom with a 2011 Rogue. Its a great vehicle and handled well in the snow. I have been a long-time Nissan customer since 1994 with the purchase of a Sentra. Since then we have had 2 Sentras, a Maxima, a Murano and now a Rogue.
gene272
Jan 30, 2011
I would recommend this dealership because we had great experience in many years. We have always owned or leased a Nissan or a Datsun. We think they are great dependable vehicles. The salespeople at this dealership are very friendly and accomodating. When we went to lease the Murano on Saturday, there were a lot of people there and they did walk out with cars. Thank you!
carldecaro
Jan 27, 2011
Matt was an excellant sales person, this is my third vehicle purchased here, he was the best of all.I called him the day before i went in to talk, he was very well prepared with all the information he and i needed to begin the proccess.We might have been able to do better on the trade, but it was fair nevertheless.
anthony6907
Jan 23, 2011
my fiance reccommed matt brown to me he is a great guy got me exactly what i wanted, i was very satisfied with his services i woulf recommened h9m to my family and friends if there looking for a decent vechicle. i liked matt because you can actually talk to him one on one and he also made me feel confirtable
redraiders2
Jan 23, 2011
My wife & I dealt with Matt Brown last year about a new car & he was very friendly & knowledgeable. He showed courtesy & professionalism. When I recently needed a car, I made sure to deal with Matt due to the pleasant experience we had last year & I received the same wonderful treatment. I would highly recommend Matt Brown & Smithtown Nissan to everyone.James SullivanSelden NY
alexandrajuste
Jan 22, 2011
The reason why I give this dealer such a high rating, is because as soon as I walked thru the doors of this dealership, I immediately felt welcomed. Also because Rob was very nice and patient with me giving that it's not that easy to get a car. He showed me a few cars and gave me a few prices and before I knew it, I drove out very happy with my brand new Nissan Rogue. Thank you.
quality
Jan 18, 2011
After having an accident, I needed to shop for a new car. My son & I spent the whole day going from dealership to dealership looking for the right car for me. I had difficulty in judging the distance in relation to seeing the front of the car. We decided to stop in at the Nissan dealership. Mike Trotta approached us and we told him the difficulty I was having. We looked around a bit, then he led us to a Nissan Rogue and after just sitting in the car, I knew I had found the one I needed. We then went to the finance manager, Chris Nesky and he filled out the necessary papers. With all this bad weather we have been having, I am so glad I got this vehicle with the all wheel drive.
Kathleen Deroy
Jan 17, 2011
Smithtown dealership was recommended to me by a friend. Matt Brown was able to answer all my questions regarding the purchase of the Nissan Juke and gave me a good selling price. If the opportunity arises that a friend is looking for a new car I will send them Matt's way.
kkorb88
Jan 12, 2011
I am writing this recommendation to bring your attention to one of your best employees. I am not just doing this because of the free oil change I will get in return, but to say that you have a real gentleman working for you who has gone through so much and still has a positive outlook on life. He was and still is a very kind, warm, and caring gentleman and this is not doubt that I will go back to him to buy another car in the future! I hope you will take this recommendation into consideration and in one way or another appraise Matt for doing such an outstanding job.
RICH54
Jan 12, 2011
Matt made it very easy for my wife and I. We were looking to return an Armada off lease and we were going back and forth between ourselves about leasing a Pathfinder, buying out the lease. He came out with a great deal and we got 2 vehicles. He came in on his off day to finalize the sale and again came in on a day where we had 18 inches of snow to have the car ready to be picked up. He took his time to go over the car options and sync my phone to the bluetooth.
debra526
Jan 11, 2011
Our experience with Matt Brown was the best experience we have ever had when purchasing a new car. He was professional, easy to talk to, and very knowledgeable. He was very attentive to us and listened to our needs. I would recommend him and Smithtown Nissan to family and friends. the overall experience was wonderful.
GrgcJuke
Jan 8, 2011
It took a long time to finally get my new Juke in, but it was well worth the wait. Dustin was outstanding since day one three months ago when the wait started. Very friendly and personable, and I didn't get the pressure and annoyance I have from other Car salesman. Dustin Kept me informed every step of the way. A much better experience than my last purchase at another Nissan dealership.Would Reccomend anyone looking for a new vehicle to go see Dustin.Semper Fi
lynn123
Jan 8, 2011
Matt was very accomodating and patient. His friendliness made me feel as if I was dealing with an old friend. He was responsive to my calls and needs throughout the entire process. The price was great as well. This is the 3rd car that I have bought from Smithtown Nissan and will be back if I ever need another car.
ejkelly
Jan 4, 2011
We have been dealing with Smithtown Nissan for over 20 years. We usually purchase or lease a new vehicle every 3 years from them and never have had anything but excellent things to say about them. This was our 3rd car that Matt Brown has been our sales person. When we are interested in getting another vehicle, he is the only sales person we will deal with.Another reason we like Smithtown Nissan is there service, I only trust my car with them because I know that they use only Nissan parts and fluids that are correct for that vehicle. Joe, John and Dave have been with Smithtown Nissas service for ever and I feel that they really know how to talk to people and explain what is what. I find that Joe, John and Dave are very knowledgable.Ed and Adele Kelly
Karen Legler
Jan 3, 2011
Joe Urso was a pleasure to work with again. He had recently sold my husband a new car. My husband was extremely pleased with the dealing he had with Joe Urso. I purchased a Pathfinder on 12/30/2010 and would not consider using any other salesman. The car was prepped and ready in a timely manner. Ally your financial person was also a pleasure to work with. She was effecient and totally prepared when we arrived in her office.Thank you again for an excellent experience.Karen Legler
mmarut15
Dec 27, 2010
Hi,We came in to look at the sentra and looked at the altima as well. Then we came back a few hours later to test drive both cars. After deciding on the 2010 Altima, the team was able to help us purchase, register and drive home with with car a few hours later. What was very impressive is that this was around 4:30 - 5 pm on a Saturday.
tjisgreat
Dec 11, 2010
We came back to the dealership to lease another car from Cisco. He is the reason that we returned to Smithtown Nissan. We found him to be forthright and truthful. We leased a car from him in July, and then when we needed another car, we decided to go back to Cisco.
Lisa Lo
Dec 9, 2010
This was the first Nissan we have purchased. Joe Urso came to us as a referral from a family member who had purchased from him once before. Joe was patient, knowledgeable and attentive to our needs given this was not a typical purchase. Joe and the team at Smithtown Nissan made it work. Ends up that the family member who recommended Joe to us also purchased a Nissan Rogue that same weekend. Thank you Joe and Chris for your assistance in getting us into our new Rogue.
Congelossi
Dec 7, 2010
I am the owner of three Nissans. After an unfortunate accident with my Versa , I needed a replacement quickly. I called Smithtown and Matt Brown was the most efficient salesperson I have ever worked with. no nonsense. I told him the car I wanted, and he had it waiting for me when I got to the dealership. I was in and out, finance complete , car delivered in three hours. I can assure you this is how clients want to be treated in his busy world we live in. Matt was friendly, made me feel very comfortable and he was beyond accomedating. I will most definely recommend him to all I know that are in the market for a car. You are very lucky to have a salesperson like him !!!!Sincerely,Peter Congelossi
denveryanks
Dec 7, 2010
I purchased two vehicles at Smithtown Nissan, a low mileage used Sentra and leased a new Nissan Rogue. First, I couldn't even get a cup of coffee on a Saturday morning at this place. After a while, a sales guy finally went to a nearby gas station to get me some. Yes, this sounds trivial, it's just something I would expect these days. This dealership actually has customers pay for coffee in the service area. What really has lead me to post this is how poor my experience was on many different levels at this dealership. First, I was quoted on the low mileage Sentra that the price agreed to included the extended warranty. By the time I got to the financing guy, the extended warranty had been added on top of the price quoted. In the end, I ended up canceling the extended warranty as they were trying to add an additional $2500 on top of what was already agreed to. On the Rogue I asked for what the monthly payment would be for me to do a no money down except tax, title, again was quoted one thing, financing had a very different deal for me that did not reflect what was discussed at all. They also brought me to their on-site auto insurance rep, another dishonest person named Joe DeLucia, that is a story in and of itself, stay away from this guy. On the lease of the new Rogue, I encountered problems with the vehicle, the car intermittenly does not accelerate. THEIR mechanic told me the transmission should be replaced, although he said even doing that he had no confidence in it. The service manager told me everything checked out fine, I was good to go. The problem happended again. Now some sales manager asks me to cme in, he is willing to give me a deal on a new car, that they'll do buy out my lease. Lets just say I don't think any deal coming from this place would be in my best interest. They also love to say how they are the #2 dealership in the country, what exactly is that suppose to mean, that you are good at deceiving people better than others, that was my experience. Never shall I refer anyone to buy here, stay away.
sunnyzheng
Dec 2, 2010
Rob Tranowski is very professional and a good salesman. I will recommend him to my friends when they need new car. I believe that his professional skill and good personality is very valuable for Smithtown Nissan right now and future. I wish Rob Tranowski, his family and all Smithtown Nissan employees have wonderful holidays and happy new year.
joeymc920
Dec 2, 2010
I was extremely satisfied with the service that I was provided at Smithtown Nissan. I was assisted by Giuseppe, a great well rounded, personable salesman. I was able to see and drive the vehicle I was interested in and helped in making my final decision and purchase.
specialk409
Nov 29, 2010
This was the most professional experience I have had with any car salesman and dealership!! They both very pleasant, patient and extremely knowledgable!! I would highly recommend Smithtown Nissan, as well as continue to lease or purchase my own vehicles on an on-going basis!!
Cathyand Larry
Nov 27, 2010
Our salesman, Billy Doyle, was extremely courteous, professional and friendly on assisting us in our lease of a 2010 Altima. We expect to lease a second car next year and will look for Billy at that time. He is a fine representative of his dealership.
lljosephs
Nov 26, 2010
Never had such streamlined experience buying a new car--drove in with one just to take a look and drove out with a new Altima! Can't say the same for this review process, though. It's pretty irritating to be assigned a minimum length and chastised about what to write.
fish456
Nov 19, 2010
Great sales!Great service!Great price!Great new car!Everyone was very nice to us and we enjoyed shopping and purchasing from Smithtown Nissan. We would highly recommend this dealership. The new car is fantastic and we are so pleased!Thank you very much!
Miamaria
Nov 18, 2010
I was very happy with this dealership.My salesman Billy Doyle treated me like he knew me forever.I also had a great experience with Joe G in finance.He was not only very nice but also very understanding of my situation.I would recommend this dealership to anyone looking for a Nissan.Thankyou for a great experience. Maria Panagotos
Oman
Nov 15, 2010
The experience I had was superior to many other dealerships. The salesman, Billy could not have been more helpful and was extremely personable. I am not a fan of salespersons because of their deameanor. Billy was a human and did not push anything on me and it felt like he was on my side rooting for me for my new purchase. After the purchase he said he would call me in case I had any questions. He did as he said and he answered my questions in a very efficient manner. Great guy! Joe and Ray really worked hard to give me a great deal. They looked at what I could do and what they could do and really made a full-hearted, honest effort. Lastly, the car is great. Phenominal experience, they took good care of me. Go there.
tbickel24
Nov 6, 2010
Solid dealership. Got me out of a '09 CRV lease and into a '10 Altima. Very quick (in and out in less than 3 hrs with the new car). Salesperson was polite and courteous. Only complaint is that I referred my brother to the dealership and he bought a car a week later, I was promised a referral check which I have still not received. Why promote a referral program if you are not going to follow through on your word? Anyway, an overall good experience aside from that one problem.
bailey1224
Oct 29, 2010
I had a terrific experience here, everyone was honest , helpful and made me feel comfortable in buying a new car, (which I hate to do).They were able to work with me with the financing and get what I wanted to for features in the car I purchased. It was totally a good experience.
murano2
Oct 28, 2010
I just leased a 2011 Nissan Murano through Joe Urso. Dealing with joe has been a great experience and I would highly recommend anyone who was interested in getting a Nissan to talk to Joe. The price was great and I was even able to leave with the car the same day. This was my family's 5th car through Joe and 6th through Smithtown Nissan. I have had nothing but great things to say about Joe Urso and Smithtown Nissan.
vscotto
Oct 13, 2010
Communication with me was very clear and concise throughout the purchase process.I originally inquired online about the Altima 2.5 S, and Nissan Smithtown respondedimmediately, online and by phone. Gregory C. took time on the phone going over my situation and he gave me a very positive feeling about coming in to the dealership andexporing the purchase.Not all dealerships connect this way with their prospects.Sales staff were very cordial, and helped me with good pricing arrangements, answeringall questions relating to the vehicle. My wife and I road tested the car and were pleased with its performance. I liked the CVT feature too.One of the best car buying experiences I've had . I felt very comfortable doing business at this dealership. I will recommend them to my friends and family.Regards, Vic Scotto
steedee
Oct 10, 2010
I went there at 5pm one day with my brother looking to get the 2010 Altima and because the place was filled with customers, no salesman was available at the time to assist me so I spoke to the manager there, Ray is his name and he was very friendly. I told him that I wanted to trade in my 2000 Ford Taurus which had a busted head light and he said they would take my car as part of some program they had at the time. the next day I was contacted by one of the salesmen there Joe Urso, and I setup an appointment and went there and spoke with him about what my budget was and what I had in mind. Joe was very friendly and helpful in explaining everything and answering every single question I had. So the same day I ended up leasing a new 2010 Altima for a very good price. They even bought my used car without even seeing it first, I took it to them the next day, and that is only because I told them to. They were very flexible in every aspect of the transaction. That night me and my father took the new car home without even paying them the down payment, I payed them the next day and only because I told them to as I said before, very flexible. They even went out of there ways to help me out with my bad credit, thanks go to Frank, one of the accountants there, who started calling me 'son' at the end of our meeting. The bottom line is I really felt like I was part of a family there and I am very pleased with the car and the service.
jamie.olk
Oct 6, 2010
Went into this dealer looking into leasing a new V8 Pathfinder LE. Instead the salesman Greg started pushing a 2008 USED pathfinder onto me. I was completely uncomfortable, meanwhile sitting in his office when I requested that he give me a quote on the car I wanted, he goes off and comes back and tells me that the vehicle I wanted was extremely rare, but that he had plenty of V6 Pathfinders on the lot. When I said that was unacceptable he told me to go look at an Armada, when I told him it was too big and not what I was looking for, verbatim he said to me "Nice to meet you" and walked away from me. Very professional. I will NOT recommend this dealer to anyone, nor will I walk into there again.
flyhigher
Sep 29, 2010
Even though I originally had a negative experience with one of their finance managers, Stan Sigerson - I am very pleased with how they treated me as a customer after I voiced my frustrations. They are completely rethinking the way they do business and treat their customers, and shopping here you can rest assured you won't have any of the typical dealership crap pulled on you. Since writing this, they have fired Stan and moved to only working with reputable employees. I am so pleased with my experience with this dealership, I opted to buy out my car at the end of my lease term.
mls7982
Sep 26, 2010
All the sales and service representatives have been very helpful and professional. I have been doing busisness with Smithtown Nissan for many years and have always been happy with the services we received. That's why we've leased and/or purchased seven vehicles from them.
tiggersula
Sep 23, 2010
Customer service was excellent. I went in knowing exactly what I wanted and what I wanted to spend. The dealer went out of his way to make sure I got what I wanted and took care of everything with ease. The finance people were great as well . Everything was explained in a concise manner
dsher
Sep 19, 2010
I have not yet had the pleasure of dealing with the customer service department, but I'm sure if they are like the rest of the dealership, I will be very satisfied.Joe was a great salesman- made us feel comfortable (especially since I don't trust many salesman), he answered our questions regardless of how redundent they were. He was very willing to work with us and try to provide for what we looking to spend and what we wanted in a car.
Harold E. Hofmann
Sep 19, 2010
I have purchased or leased 10 cars from Smithtown Nissan. Their sales people have always been friendly and helpful. They discuss everything with you fully and give you differnt options.Service has always been done correctly and as fast as possible. Service is completed in the time they say it will be. Prices are fair.I will continue to use them. I have recommended them to many other people who also continue to use them.AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
klg549
Sep 7, 2010
My sales experience at Smithtown Nissan was great.All of the sales staff was efficient,friendly, and informative. I was able to take my new car home the day I bought it which was really easy. Also, the price of my car was less than that quoted at another local Nissan dealer.
denisedi
Sep 6, 2010
We had heard about a good experience a friend of ours had at Smithtown Nissan . We were interested in a new Maxima lease. We were concerned about price, of course and had done some homework. The rep who greeted us was Joe Urso. He first helped us to identify what we were looking for in both a car and lease terms. He is extremely knowlegable and seemed to take a genuine interest in helping us find the right deal for us. He was a pleasure to deal with . The trip from Queens was worth it- we walked out with a beautiful new Maxima! I would recommend anyone looking for a new Nissan to ask for Mr. Joe Urso at Smithtown Nissan .
night
Aug 6, 2010
Giuseppi was very helpful and patient. I got help right away when I walked into the showroom and even though I did not ultimately buy the car from them this time I have purchased a car here in the past, and everyone was very helpful. Just make sure you get the Carfax before you agree on a price for the vehicle. It would have saved everyone a lot of time had I seen before the day I went in to purchase, thus deciding to purchase elsewhere. But I would shop there again.
angelagermano
Jul 28, 2010
I was very satisfied with the make, model and price of the 2010 Altima I purchased and I would def... come back and tell others to come to smithtown nissan....Thanks for all the help that the General Manager assisted me with and for making my deal happenAngela Germano
st0k3d
Jul 27, 2010
Vito was very helpful and forward with his information and pricing. The transaction was painless and very satisfactory. I would not hesitate to do business with again. Of all the nissan dealerships i visited i found that smithtown nissan was willing to go the extra mile for me.
runner10
Jul 21, 2010
My son took his 1999 Nissan quest in for service. The car ran poorly once it warmed up. Smithtown said that he had no coolant due to a leaking waterpump. Once I was able to check out the car I discovered a defective hose clamp. The waterpump was fine. I am not a trained mechanic and it took me 10 minutes to find the problem. I have to wonder are the Smithtown Nissan mechanics lazy, bad, or just looking to take advantage of someone who doesn't know about cars. Obviously I would warn nissan owners to think twice before going to Smithtown Nissan
Missnic26
Jul 20, 2010
I went into this dealership just to browse. I wasnt set on getting a new car, but i would up leaving with one. Salesmen were very helpful and nice. I received a really fair deal on my car. My salesman Guisseppe was great in getting me everything i wanted for a price i was comfortable with. Thank you Smithtown Nissan
tiggersula
Jul 15, 2010
Got the best price anywhere on a new Rogue. In and out without any problems! The staff were friendly and explained everything very well. I didnt feel pressured in any way, and I didn't feel as if I was playing a "numbers" game, or lets make a deal. Great job!
valerie1
Jul 14, 2010
I was very satisfied with my overall experience.I walked in knowing what I wanted and left with what I wanted,which was a new altima!!I knew what I wanted to spend and what I could spend,and gisseppi worked with me to make that happen.I have already recommended smithtown niaan to a few people.
Adrianazuleta
Jul 12, 2010
Giuseppe went above and beyond to help me out buying my car. He was very pleasant and helpful. I'll recommend him as an excellent salesperson. The dealership was very clean and organized and all associates where very friendly. The hours of operation where very convinient.
JKrug
Jul 8, 2010
Guiseppe and the staff at Smithtown Nissan were a pleasure to work with and made the entire process go smoothly. We felt comfortable instantly, test drove our vehicle of choice immediately and agreed on a price without unnecessary bargaining. He got us a great deal and we will be back again!
jccm
Jun 24, 2010
Giuseppe was very helpful by giving all the information i needed to make the best suv pick for me and my family. He wasn"nt pushey and left my husband and i alone to discuss or options. he was very friendly and i really feel he worked very hard to get us the best price and options available.
gmp505
Jun 1, 2010
I came in on Saturday with the intent to buy a car. I had checked out your website, and I knew exactly what I wanted. Dustin and Chris both made the whole process easy. And, to my surprise, I got to drive the new car home that night! I have already recommended your dealership to quite a few people.
murrano10
May 17, 2010
After speaking to Dustan the night before we came in, we were reassured buyers that he would have the best price for us. Coming in the next day making the sale under 30min and having the car we wanted on the lot ready to go. We had everything we need, the price was right and the customer service was great. I would recommend the dealer and sales person to anyone. Will alwasy be a customer of Smithtown Nissan
ranchette
Apr 24, 2010
We would reccomend this dealership to all our friends. The service was good and the saleman was very good and knew all the information about the car that we asked him. We were very satisfied with the service for we purchased the car and was out of the dealership with the car in just a couple of hours. That never happened to us before we always had to wait several weeks for delivery. Everyone was very friendly and we would not hesitate to purchase another car from your dealership again.
K.K.
Apr 22, 2010
A few weeks ago (3/27) I visited Smithtown Nissan to test drive a Murano. I had read the reviews about this dealership and I was plesantly surprised that the salesman who was assigned to me was Guiseppe. I had read the online reviews and Guiseppe's name was in most of them. He was extremely patient (considering it was a special sale weekend and the place was filled with customers), friendly and professional and gave me the "room" I needed to make the decision to purchase the car. After 2 test drives I signed the papers and drove out of the showroom in my new Murano. Driving around town has been great, can't wait for my first "road trip".
JillianS13
Apr 20, 2010
My mother and I went in on a Saturday afternoon just to get some information on trading in her leased Altima. Giuseppe greeted us promptly, showed us all the cars on the showroom floor and then told us her options. We test drove 2 different Altimas that my mother loved and then we started talking about a car for me. I was interested in trading in my car and Giuseppe showed me everything within my financial reach. We left that day without cars, but with lots of information to think about. The next day we both got new cars!
doneljj
Apr 14, 2010
My wife and I were shopping around for a new car. Our Lease on our 2007 Murano was nearing the end. We were out at Tanger Mall this Sunday and stoppped by a a few dealerships to see what they had. We first went to Honda and looked at the 2010 Accord Coupe and we really didn't like the way the interior colors matched the car. So while out east we stopped in the local Nissan dealer in Riverhead to look at the two door Altima's. We meta young salesman who was nice but as we told him we had six months left on our lease he siad he could make us a deal on a two door Altima they had and we liked but they kept changing the numbers on us? I told my wife that I would go online that night when we got home to look for the same car we liked in Riverhead. I didn"t find the exact same car but something similiar at Smithtown Nissan and sent an inquiry into the internet. Dustin called me the next day and said he could get the same car as we liked and work out the best pricing for us. He did and we picked up our car yesterday as everthing was handled by Smithtown Nissan! They even took care of our paying off our old 2007 Murano lease and taking the car in to return to Nissan. It was a pleasure! Thanks, JD
AGragnaniello
Mar 29, 2010
The smithtown Nissan dealership has Excellent Customer service. I had a salesman by the name of Joe Urso that explained and helped me purchase my car. He took care of my tradein. The Car that I purchased was available same day. No hassle. Thank you so muchAndre Gragnaniello
AndreaR
Mar 25, 2010
I saw a lot of nice things being said about Giuseppe on this website, so I made an appointment with him. I found him to be very friendly, knowledgeable, and courteous. I'm still fairly new at buying a new car, and he showed infinite patience (and did not pull his hair out or roll his eyes once!). After my purchase he went over all of the controls in the car and even set my radio stations for me! I highly recommend this saleman and dealership. Smithtown Nissan has a huge inventory - I'm sure you will find the car you're looking for there.
jconti21
Mar 25, 2010
I have never taken the time to write a review for any car dealership but in this particular case I wanted to make it a point to do so.Both my wife and I were dreading leasing a new car based on a past experience we had at Nissan of Garden City...specifically in the financier's office. So we had heard good things about Nissan of Smithtown and decided to take the trip (we came all the way from Great Neck).From the minute we walked into the showroom, Giuseppe made us feel comfortable in the sense that at no point did we ever feel we were about to be taken advantage of. Giuseppe took the time to listen to our concerns and when he knew we were struggling with coming to a decision he was patient and willing to talk everything out with us. Making an offer on the car never felt like pulling teeth and was very smooth and reasonable in terms of time taken to finalize the deal. Giuseppe was fair and we had a comfortable back and forth when it came to the terms. THE BEST PARTOnce we came to a deal on the terms of the lease and the payments .. etc... we walked into the Financier's Office and guess what...we actually only had to pay what Giuseppe said we were going to pay....no extras...nothing hidden....it was actually HONEST. Allison Rollero was very sweet and made everything so easy. I would recommend Nissan of Smithtown to anyone interested in purchasing or leasing a Nissan...that wanted a fair deal and most importantly...to deal with someone that will lead you to that fair deal. Best regards to all at Nissan of Smithtown,Special thanks to Allison Rolleroand EXTRA Special thanks to Giuseppe Molinaro who made our experience awesome.John and Bonnie Conti
gulfstrm4
Mar 18, 2010
The above mentioned ratings are based solely on our experience dealing with Joe Urso, our salesman. I would recommend Joe to any family member or friend who may be looking to lease or purchase a Nissan. He greeted us in a very timely manner, he had extensive knowledge on the Nissan Rogue that we were looking into. He did everything possible to make our experience a great one.After dealing with Joe, we were very disappointed with some of the finance salespersons and or managers, who waited until the very last minute to attempt increasing the monthly cost of the car, based on my wife's credit rating. We leased this car together, and had we have known earlier in the day that her credit score would not qualify for Nissan's "Tier 0", the car would have been registered in my name which would have saved us over an hour of time trying to get the car back down to our agreed price. Nissan did the right thing by eating the extra cost of $975, but a good amount of our time was wasted during this process. We would have walked out without the car that evening, and would have never dealt with Smithtown Nissan after that. If it were not for Joe Ursso, these ratings would have been on the other end of the spectrum, HE GAVE US THE GREAT EXPERIENCE that we deserved, so these ratings are based SOLELY on his performance!
gnici
Mar 3, 2010
I happened to look on the internet for reviews and kept seeing this salesperson Guissepe getting very good reviews so I decided to go to Smithtown Nissan and ask for Guissepe when I got there he was there and he took very good care of me. He made me feel like I could trust him. I would recommend him because I felt he really cared and not just about making a sale.
DeAnnaLynn78
Mar 2, 2010
Very professional, knowledgeable and personal. Made my first car experience very pleasant. Guiseppe provided the guidance, information and experience necessary to make me and my family feel comfortable purchasing from him.I love my car! Thank you so much!
hlenz52
Feb 7, 2010
Upon entering the dealership, we were greeted by Giuseppe. He was pleasantand extremely knowledgeable. We told him we were interested in seeing theVersa. Since it was an extremely cold day, he got the keys for an instant testdrive and explained everything about the car.We had been looking at other cars, (Honda Fit, Scion), put he showed us forthe money, we were getting more.Our sales experience was quick and pleasant. We hope that service will bejust as good.
ryassonjr
Feb 7, 2010
The salesman did a good job of finding out what we wanted in detail. He wasted no time in showing us exactly what was in inventory, giving us a test drive, and making an offer. He showed great interest in bringing the deal to a close and meeting our price.
johnnyboy326
Feb 6, 2010
Kaz is one the best salesmen i ever came across, very pleasent and knowlageable about your products, so you fully understand every aspect about your purchase before hand. i am ready to lease a car today and hope to have a equal sales rep. knowing that kaz has moved to your service dept. Jonh Malloy
Matt Kelley
Jan 20, 2010
I came to smithtown Nissan for service of my 2007 altima. I walked in to the showroom just to look around. I was interested in a new Maxima but did not think it was an option for me. Joe Gummon and Giuseppe did everything they could to help me get into my new car. The customer service was the best I have ever had from any car dealeship. I would recommend anyone looking for a car to head to smithtown Nissan and ask for Joe Gummon or Giusseppe.
wendy815
Jan 18, 2010
I was greated well, but it was very busy in the dealership the day I arrived and it was necessary to wait a bit. However, Brian was very helpful and pleasant, left with my new car that day. Only thing they forgot to put my inspection sticker on the window and I had to go back for it another day.
joemanniello
Jan 5, 2010
This is the second lease that I have done with Smitthown Nissan and their service is great. Salesman Matt Brown helped me with my first lease and again helped me with my second lease, a 2009 Altima. The car is great and I'm happy with everything, thanks to Smithtown Nissan.
Dominique francois
Nov 26, 2009
I just purchased a 2010 Nissan Rogue and it is great. It is exactly what I dreamed of. When I went to Smithtown Nissan everyone was just great. They were helpful, pleasant and informative. Especially Mr. Charles Murry. He is the best seller that I ever worked with. He is very good with clients and I would definitely recommend him to anyone and everyone.
Bob Bencivenga
Nov 24, 2009
The staff is always very curtious and accommodating. The sales staff went out of their way to insure that the model car I purchased met all of our requirements. Due to the busy sales atmosphere in the show room, the staff always assured us that our patience was greatly appreciated.
cerissa25
Nov 19, 2009
I leased a 2009 Nissan Altima at Smithtown Nissan - Matt Brown was great!!! This is my 2nd Lease with him. He is wonderful, attentive, friendly, and extremely helpful. He put the perfect package together for me with my Altima, I got everything I was looking for. Matt Brown truely cares about his customers and their happiness(even after you take the car home). He always wants his customers are 100% satisfied. I would definately recommed Matt Brown at Smithtown Nissan. I sure will be going to see him for my 3rd lease.
liongirl808
Nov 19, 2009
the car i was promised was not the car i was delivered...wrong color, no options...etc..the price went up and up and the lease is in the wrong name (my co-signer is the lessee not me)the salesperson was new and did not know much about the car or the options
ashlee8
Nov 17, 2009
I brought a car from Charles Murray about two months ago. My visit with him was the best. He was very helpful, kind and easy going and to talk too. The process was easy, he made everything very understandable and great.I would recommand him to anyone looking into buying a car.
lisacardinale
Nov 12, 2009
I had such a great experience with Guseppe that my 2 neighbors went in the following evening and left with 2 new leases. I would definately reffer potential car buyers to Guseppe. I am very happy that i upgraded my 2006 Altima to the 2010 Maxima. I am very satisfied with the Maxima.
janiswin
Nov 11, 2009
Joe Urso helped us tremendously in helping us find a safe, reliable and decent priced Nissan vehicle for our daughter's 'first' car. It was an extremely pleasant experience and a fun day! I was also very pleased with the finance department as well. Great job and happy with all aspects of sales department. I have been recommending Smithtown Nissan to everyone I know.
kim329
Nov 9, 2009
Nissan was a great place for me to find a brand new car. They were highly recommended to me and now i understand why. I bought a brand new car from nissan in may 2009. I got a GREAT price for the car. I've been back for oil changes and so far everyone i've dealt with at nissan has been an excellent help. I truely recommend anyone interested in buying a car to come to the nissan dealership in smithtown.
ladyestate
Nov 6, 2009
Brian was extremely professional,thorough,knowledgeable,friendly,made me feel at ease,with the whole process. If there was an question he could not answer, he immediately obtained it for me. I am a 7 time repeat Nissan customer,and would highly reccommend Brian Vasak and Nissan Smithtown to others....
emitchell
Nov 6, 2009
We had a great experience with Guiseppe buying our new Altima coupe. He was knowledgeable and answered all of our questions. So far we are very happy with the new car and will be bringing it back in to have the remote start installed soon. We are looking forward to another positive experience.
NHorst
Nov 3, 2009
Giuseppe was very friendly from the moment I walked into Smithtown Nissan. My overall experiance was wonderful. He sold me my first brand new vehicle and I couldn't be happier. I would recomend both Giuseppe and Smithtown Nissan for anyones vehicle buying experiance.
vmiccolis
Oct 30, 2009
FIRST I WANT TO SAY IT WAS A VERY PLEASANT EXPERIENCE , NO PUSHY SALESPEOPLE BREATHING DOWN YOUR BACK. MR. TROTTA WAS LIKE AN OLD SCHOOL FRIEND THAT YOU HAVENT SEEN IN YEARS. HE WAS CURTIOUS , WELL SPOKEN AND ANSWERED ALL MY CONCERNS AND QUESTIONS(AND I HAD ALOT OF THEM). HE TOOK THE TIME TO GIVE ME ALL MY OPTIONS SO THAT I WOULD MAKE THE RIGHT DECISION ---ON MY FIRST TIME LEASE. WE HAVE A NISSAN SO WE KNEW THE PRODUCT VERY WELL. I DID SHOP AROUND BUT FELT MIKE WAS VERY HONEST WITH US AND THAT IS VERY IMPORTANT. THERE ARE A LOT OF SALES PEOPLE JUST OUT TO GET YOUR MONEY BUT WITH MR. TROTTA I WAS SURE I WAS MAKING A GOOD DECISION. HE IS A WONDERFUL PERSON AND I FELT ALMOST LIKE FAMILY WITH HIM AS MY SALESPERSON. I GIVE HIM MY HIGHTEST RECOMENDATION AND WOULD DEFINATELY SEND ANYONE I KNOW TO YOUR SHOWROOM. AGAIN THANK YOU VERY MUCH FOR THE WONDERFUL EXPERIENCE KEEP UP THE GOOD WORK.!!!!!! SINCERELY, VINCENZA MICCOLIS
MZdanner23
Oct 28, 2009
I rated customer service wit a score of five for the professionalism of the employees and great efforts of Guiseppe and Chris to satisfy my wishes when leasing a car. I rated quality of work with a five because Guiseppe did an excellent job in showing me the car and the many features it had, which ultimately convinced me to get the car. I rated Friendliness with a five because of the ease of talk to Guiseppe and Chris when having questions about the car and begger pricing. I rated price with a four because I did not get the price I was hoping for, however, it was a price I could manage with. My overall experience was rated as a four because the salesmen, especially Guiseppe and Chris, were great and although the price was a little more than I expected.
Pop Pop
Oct 22, 2009
Joe Urso was the sales agent who did everything to accomodate me when I purchased my Pathfinder. He and the manager Ray Fritta consulted to give me every benefit possible. Joe even come in on his day off to make sure I was totally satisfied with the purchase of my Pathfinder. Joe has made follow up calls to ensure satisfaction and even arranged for my first maintenance visit. We were so satisfied that we recently leased a 2010 Nissan Sentra for our granddaughter (a new driver) from Smithtown Nissana and received the same excellent service,
raj.n
Oct 18, 2009
I had gone to Smithtown Nissan to get an affordable car for my daughter. As I walked in people were very friendly and made my family and I feel comfortable. Mr. Elias helped me with the car and the pricing. I got a great car for a very good price. Everyone was very cooperative and specially Elias.
altimabc
Oct 12, 2009
Dustin, John and the service contract young lady were great. They stayed on top of the sale to make it as smooth as possible. The new car is fine and we look forward to enjoying it for many years to come. We have not tried the service department yet but hope it is the same as the sales department. Dustin is absolutely the best sales rep we have yet to find. He is knowledgeable and just the best overall. He is an asset to Nissan as a whole. Look forward to purchase more vehicles from him in the future.
extreme585
Oct 12, 2009
From the moment I came into the Smithtown Nissan dealership, I was greeted by Joe Urso. Joe proved to be incredibly knowledgeable while maintaining his professionalism. After speaking with Joe for only a few moments, he knew exactly what I wanted and he delivered. Even in my moments of indecisiveness, Joe refrained from putting pressure on me to make the sale. It is this attitude that I saw throughout the entire staff at Smithtown Nissan. After my sale, my paperwork was diligently and carefully handled by Chris Nesky. It is due to them that I walked away a happy customer.
rldunlapjr
Oct 8, 2009
Mike Trotta is a very professional salesperson. I appreciate the time he took to hear me out on what I wanted, and not what he wanted which most sale persons do. I enjoyed the customer service, speaking for myself concerning the issue I was in before I got there. The overall quality of work was at some time was confusing, but that's how it is when you have to many hands in on one situation. I believe more things could have been explained, based on the information that was given to my sales person. My overall experience with Mr. Trotta was a good one, even though he doesn't return phone calls after the sale. I would recommend any of my friends to see Mike. I just wish you can deal with your sales person through the whole process instead of everyone else, that's when things start to get confusing or certain information starts to get mislead. But, I would like to thank you guys at Smithtown for given me a new start and I appreciate everything, except for not telling me, that I have to write a essay to get a free oil change.
npetroccione
Oct 6, 2009
First of all, I feel that I was mislead during the buying process for my new Nissan Altima. The salesman was very vague as to the particulars of the leasing process. I told him that I didn't have money to put down (no trade-in or much cash) and he said that I didn't have to put money down. I found out when I sat down with the finance manager that I needed to pay $3,200 up front. I almost walked away from the deal, but needing a car (my previous car was totaled)and knowing that Nissan is supposedly a very well-made and reliable car, I went through with the deal. I don't think I was given a great deal, though.Second point, Giuseppe said that my first oil change would be complimentary. He did't explain that I needed to go through this survey process in order to get the complimentary oil change. So, I made my first appointment and called him just to make sure I wasn't missing anything. Unfortunately, he was on vacation. When I went for the oil change, I was told that I had to pay for it because I didn't have a voucher. I tried getting a hold of Giuseppe while at the service counter, but he wasn't in at the time. I spoke to Greg, his manager, and he said that he would have Giuseppe call me, but that I should pay for this oil change and wait for the next one to be complimentary.When I didn't hear from Giuseppe, I called him, but he wasn't available, so I left a message with the receptionist to have him call me. Note: Smithtown Nissan does not have voice mail for their salesman and the receptionist doesn't seem to do her job, so Giuseppe never got my message. Prior to this, Giuseppe had called me after I bought the car and left a message askig if I received a survey. I returned his call and left a message with the receptionist to let him know I had not received one. It doesn't seem like he ever received that message, either. In the meantime (third point), I received a "Security Plus" service agreement in the mail. I wasn't told at the time of purchase that I was getting this extended warranty. I don't know if this was something I paid extra for or if it was complimentary. Based on the disappointment of Giuseppe not getting back to me about the complimentary oil change and the confusion of receiving an extended warranty agreement in the mail, I called Nissan Consumer Affairs. They assigned me a file number and a "Regional Specialist". This also turned out to be very frustrating because it took 3 weeks of messages (my file was also closed and I had to re-open it) to finally be told that they couldn't do much, but request that Smithtown Nissan call me. That request was also submitted by Nissan Consumer Affairs when I first called. Obviously, the requests didn't prompt the dealership to call me.It was only after my wife called yesterday and finally spoke to Giuseppe that I was able to get the information I needed, so I could fill out this survey. He was very nice and said he didn't know that I needed him to send me the survey instructions. Thus far, I have been very dissatisfied with Nissan, but will give them a second chance to do right by me. I have a 3 year lease and will see how things go as we move forward. As of now, I cannot say that I would recommend Smithtown Nissan to friends or family.Nick Petroccione
tonyv
Oct 5, 2009
Offer made on the phone was what I received. Service was professional and friendly.The lease I took out was explained in detail. Car was ready when promised, clean and in perfect condition. All issues associated with the guarantee were explained to me and options to that guarantee were explained as well.
karmen
Oct 1, 2009
The day I purchased the car I was immediatedly charged $500.00 which was put on my Mastercard. We then agreed on a price, which I was satisfied with. Then I proceeded to the finance person. I agreed to purchase the extended warranty for the amount of 1,200.00. She filled out all the papers with the loan I took out but did not credit me the $500.00. When I realized I did not get that credit towards the price of the car, I immediatedly went back to see her and she assured me she would credit my account. I never received that credit and a month had passed. She never put the credit in. I had to visit the dealership again and talked to the manager Brian who then immediately took care of me and credited my account. I also cancelled my extended warranty because I can no longer afford it. It has been 65 days since I filled out the cancellation form and I am now waiting for a credit. I again had to visit the dealership to get any answers. I spoke with the manager and finance person and they assured me the credit was put through. I am as of now still waiting. I would have recommeded this dealership if it wasn't for the unpleasant experience with both the $500 credit and the length of time to process the cancellation of the extended warranty.
Norman Useloff
Oct 1, 2009
Within 3 days,we leased one car and purchased a new one.The deal with the leased one,08/29/09, was to have Nissan pay off the current Toyota lease remaining 7 payments,we entered a 39 mo. Lease for an Altima. The deal was initiated with John Cerruto,very professional and helpfull;Ray Krisa sealed the option. We did the financing papers with Chris Nesky,gave him a copy of the latest Toyota statement showing the # of remaining payments (7).Two weeks later,we received a notice from Toyota that 2 payments were still open. The "Financial Guru" paid only 5 of 7!!!!We contacted Ray Krisa,we opt for "accomodating" us by assuming one more payment,which left us stuck with one payment out of pocket! Had that been explained to us to be the case we would not have gone for the deal.On 09/01/09 we went back and purchased a new Nissan Altima,dealt with Joh Cerruto,and Greg,Manager, to finalized the details.Did the financing with Alli Rollero. At no point was explained to us that by doing new plates,we did not need to co-signed the loan...nor was given us the option of a lower rate for lesser #'s of month. Now we have a co-signed 84 months loan which I would have to re-finance on my own. "a little technical detail"for lack of communication!!!!!!!!Two cars,several issues...not your best "Welcome to the Nissan Family"outcome.
kdonahue1
Sep 27, 2009
When I got to the showroom I was immediately assisted. I told Guiseppe what I was looking for, the price, that I needed the vehicle right away and about two hours later I was driving away in my 2010 Titan. His service, knowledge and courteousness will make me recommend this dealership, as well as this salesman, to friends and family.Thank you,Ken Donahue
Ryan Shaw
Sep 27, 2009
Elias is an amazing salesperson and, more importantly, an amazing gentleman. As a young woman and first time car buyer, I really appreciated the honesty, time, courtesy, patience and respect given to me at every meeting and phone conversation. I felt I could trust Elias to treat me with honesty and integrity. I feel that I received an amazing deal on my 2010 Rogue and am so happy with my purchase. From the first moment I met him, Elias made my family and I feel at home and I will miss working with him. Elias was forthright with our agreement and worked hard to find me the best car at a fair price. He understood my apprehension as a first time buyer and never pressured me. I felt at ease with him and that definitely secured the deal. We worked together for about a month and I felt very comfortable purchasing from him and at your dealership (thanks to Elias). I look forward to working with Elias and your dealership in the years to come. You never know, I just might lease or buy another car from you in the future and that is all THANKS TO ELIAS!
sbristol
Sep 15, 2009
This was the third time (6th car--both my husband and I have leased Nissan cars from Smithtown Nissan) and I was very happy with the treatment and price we agreed on. I feel we were recognized as loyal patrons of the dealership and were treated very nicely by the staff.The entire process was painless and that evening I walked out with a new car. Great experience- great dealership!
tpbrist
Sep 15, 2009
This is the sixth car that my wife and I have leased from Smithtown Nissan.We were treated courteously and professionaly. Our salesman Giuseppe presented us with a verygood deal.It pays to be loyal customers.The whole process was hassle free and painless.I highly recommend this dealership.
canewbee
Sep 11, 2009
Brian was a pleasure to deal there was no pressure and he was very honest. would recommend to anyone. Everyone we dealt with was true to their word. Great follow up. Everyone that I have dealt with has been professional, and handled any of my concerns to my satisfaction.
liarg
Sep 8, 2009
I received excellent customer service. Mr. Trotta was extremely knowledgable of the car I purchased. He was very warm and very friendly. The finance manager mwas also very knowledgable and very friendly. My overall experience was excellent. I would highly recommend Smithtown Nissan.
mikesager012260
Sep 7, 2009
Sales contact was aaccetable, friendly but misled on certain aspects of the vechichle interestred in so he couls make the sale, sililar experience with the finance department , did not give a good explaiation onn the finaancing and thaen switched the interast rate and the amount quoted for the extended warranty without advising which seemed to be a bit unethical.
bmansurku
Sep 3, 2009
Mr Brian Vasak was very friendly, accommodating and fast. He realized thatI was in a rush and he worked fast to ensure smooth transaction and takingdelivery of my new car. Same I have to say to the financing gentleman whom I regretI have forgotten his name, but he was very friendly and very cooperative in meetingmy financial needs.
jfrankel
Sep 1, 2009
Mike Trotta was extremely helpful from the very minute we stepped in to the Smithtown Nissan Dealership. He was listened to our needs and was able to accomodate us on every level. Once the car was purchased, he made the transition from one lease to the other seem effortless. Since I purchased the vehicle with my husband being present, he was able to calm my nerves and make the experience less stressful.
harvella
Aug 29, 2009
I purchased a 2006 Murano, certified from Smithtown Nissan after trying three other Nissan dealers in Queens (where I live). The three dealers advertised certified Nissan cars but denied that they were certified when I came in person. One offered me an extra cost warranty which was not Nissan certified. Another offered me the balance of the original warranty (not certified) and the third offered no warranty at all.I drove all the way from Queens to Smithtown to purchase this car, passing several Nissan dealers on the way because of a very positive first impression I got from the dealership and specifically our salesperson, Matt Brown when I visited the dealership a few weeks earlier. Matt was very busy, as this was during the cash for clunkers program and he was handling two or three other clients. Matt still found time to show us the cars of interest and gave us all the time we needed to drive and evaluate the cars. Matt was courteous, considerate and very friendly. He is obviously a great asset to Nissan Smithtown. During the financial negotiations I felt that Matt was very fair and that I got a great car at a good price. He said that he would take good care of my daughter when she came to pick the car up and he was true to his word. Every aspect of my purchase was pleasant and a major difference from the Queens dealers. I will purchase my new Nissan Maxima from Matt, and will use Smithtown Nissan for my future service needs.
cmcfad3650
Aug 28, 2009
I told Brian that every time I pick my new car at Smithtown Nissan {it's my 10th car that I bought their} it's filthy. He promised me it would be different this time, well the car was filthy & the molding was damaged on the front passenger door. Brian told me if I took the car as is he would have the whole car re-cleaned & the molding replaced.Brian also told us that he would get us a free gift to make up for our inconvenience. I brought the car back the following week & received a call a couple hours later that the car was finished { i saved the message} . When I got to the dealer they me they had to order the molding. I told Greg the manager that a REAL salesperson would have ordered the new molding when he made the appointment for me to bring the car back. They also scratched the trunk when they where cleaning the car. So I {the customer was inconvenienced AGAIN because i had to bring the car back TWICE.PS i was going to buy my son a new Nissan Sentra but he now is driving a Hyundai Elantra
qwilson
Aug 25, 2009
Overall, shopping at Smithtown Nissan was a pleasant experience. I found the salesman, Brian Vasak, to be extremly helpful. He is a dedicated employee and was committed to good customer service. We purchased the car during the "cash for clunkers" program. The dealership was extremly busy and we waited for a considerable amount of time.
dcarone
Aug 24, 2009
We were looking for a new SUV and Mike Trotter was the dealer who helped us. He was friendly, courteous and experienced with the Nissan Xterra we were looking at. He told us what we needed to do for the trade in and he made certain that we would come back with the needed paperwork. He provided us with a price that was within our price range. He moved the deal along as quuickly as he could. He also answered any questions we may have had in a polite and friendly manner. We felt comfortable speaking with him and even an ocassional joke was said. Mike provided us with all the information about the Nissan Xterra and even called our car insurance company to inform them of the new purchase. It was a quick and painless experience. Buying a new vehicle has never been so easy thanks to Mike Trotta and his expertise and friendly disposition. We would recommend this dealership to others. Thank you.
ArtieP
Aug 17, 2009
my sales experience with Brian was smooth with no problems. I took delivery of a new 2009 Maxima and I was very pleased with the whole experience. Brian went out of his way to locate the color I wanted and had the vehicle ready for pick up in just a few days after we wrote the sale.
joselo201
Aug 14, 2009
Be warned Smithtown Nissan are crooks and carry out deceptive and fraudulent practices.I went to Smithtown of Nissan on 07/12/09. It was one of the most terrible days of my life and the biggest mistake that I could have made. My husband and I walked in just as the dealership was about to close on a Sunday evening. We were approached by a sales rep Charles Murray. He lied to us from the beginning stating that the white Nissan Maxima that I wanted was the only one that they had in stock and if I didn't get it I wouldn't be able to find it again. He walked back and forth in and out of the office negotiating with the manager good deal for us. I was not at that point ready to buy a car and I told Charles I needed to think about it. This was the first time that I was going to a dealership so I don't have the experience of buying a car from a dealership.Mr. Charles said to me if you want you can take the car home and see if you like if you don't you can bring it back. I being naive fell for this lie signed all the paper work and left with the car that night. I got home looked at the financial situation and then decided that night I was not going to keep the car. I called Smithtown Nissan as soon as they were opened the very next day and asked to speak to one the managers. I left a message for Ray who was one of the managers as no one wanted to pick up my call as Charles was not in. I kept calling as it was less than 24hrs since I left the dealership. I finally got Joe Gumban at 2:30 who told us that once we walk out we can't get our money back and we are new car owners. I freaked out as nowhere in our conversation the night before were we told by Charles Murray that we couldn't return the car. Charles kept saying that he would take care of us dont worry trust him. He told us we could and that he was helping us out. I was so upset as I felt that I was deceived and lied to and I was honest with them and told them I don't have any experience with a dealership and I was not ready to get the car that night.Charles made it seem that we could have the car and see if we liked it while they held our money and paper work. Well they never held our money charged everything through my credit card and the paper work that they said that they were keeping aside they said that they had FedEx it to Nissan already as sold and it was out of their hands when I called them the next day. How could they be so deceptive and carry out such fraudulent practices. I was sick to my stomach I couldn't sleep that night. I realized that we were misled none of our initial questions were answered about the maintenance agreement. They gave us nothing and brushed of with well take care of everything and in the end gave us nothing and took our money. They are rip offs. Something needs to be done about their business practices. I asked to speak to another manager since Ray never called me back. I spoke to Brain who was so rude and obnoxious and made hurtful remarks are criminal and disgraceful. He said that no one held a gun to my head to sign those papers and I shouldn't have taken the car if I didn't want it. I told him that I trusted them and their word to hold everything and they lied to me. I'm so upset that they did this to me. These people have no conscience as to how they ruined people's lives. They are unscrupulous and they help each other con people and take their money. I trusted them and thought that they were professional and would keep everything on the side until I told them the next day that I was or was not going to take the car. They said I knew exactly what I was doing and they are not looking out for my interest but their own. I hope that no one ever use them as they say whatever they need to say and pressure and force you. Don't sign anything or give them your credit card. If anyone knows what I could do please let me know my email is asha_matemail.com. I think everyone who had a bad experience and have been cheated at Smithtown Nissan should come together and report them to the authorities. There was a police officer I read who they finally refunded him he said that they are reported to the Attorney General for scamming people.
fasforza
Aug 13, 2009
I had a really bad Experence with Amity Nissan. I went to SmithHaven Nissan And Giuseppe Treated me like Family I explained my Whole situation to him at the other Dealership and he took care of me Right Away. A++. If I had todo it all over again I would go straight to SmithHaven Nissan.
brookhaven1999
Jul 31, 2009
Brian Vasak was by far the most courteous, helpful and professional car salesman that we dealt with in our search for a new 2009 Nissan Maxima. Brian presented a no nonsense quote for the car and promptly answered a series of questions that I had by e-mail. There were no surprises at the closing; no unexpected fees that other dealers love to slip in at the end hoping the customer will be so fatigued by the experience that the customer will concede to them. There was none of that with Brian. I held my breath that the Finance Manager would not turn a good experience into a bad one. He did not. When we are next in the market for a new car, we will definitely return to Smithtown Nissan.
FRGGYFRANK
Jul 29, 2009
EVERYONE I SPOKE TO WERE POLITE AND KNOWLEDGABLE.MY SALESMAN BRIAN VASAK MADE MY CAR BUYING EXPERIENCE ENJOYABLE. THIS WAS MY FIRST TIME BUYING A CAR ON MY OWN.I DIDN'T FEEL PRESSURED INTO BUYING.FINANCE MANAGER MO CONTINUED WITH THE EXPERIENCE.EVERYTHING THAT WAS PROMISED WAS GIVEN.I WOULD NOT HESTIATE TO RECOMMEND THIS DEALERSHIP TO ANYONE LOOKING FOR A CAR.
jeffcomesripping
Jul 29, 2009
Brian was extremely helpful and courteous. He wasn't overbearing as some sales people can be, and made the experience a pleasant one. He reviewed the car before we took it home to assure us that it was clean and undamaged, and explained all the noteworthy features in full detail.
aluisi
Jul 21, 2009
When I went to look for a car I wasn't planning on buying one that day I wanted to shop around. The salesman John was very nice and helped us out a lot. He explained all the pros to having a Nissan Altima, and he was very right. He also gave me a great deal, it something that I could afford for someone my age. I was very pleased with the overall experience, and would defiently go back if I needed another car.
rejp0783
Jul 14, 2009
Brian was very knowledgable and honest. His level of professionalism was directly in line with my expectations of Nissan and I believe he respresents his company well. The transaction was very smooth and as painless as possible. I will be returning to this dealer and salesperson when my current lease is over to purchase a new Nissan.
raj58
Jul 6, 2009
I recently bought a new Nissan Altima and the dealer who helped me was Elias Colon-Ocasio. He is a great dealer and he is very friendly with a great personality. His quality of work is great. He worked out the prices with us very patiently and I would recommend him to every customer. I really appreciate his time, patience and sincerity. Thank you Elias.
skyline1212
Jul 3, 2009
My experience with this dealership was great. The sales person Brian called me back to make sure everything was good with the Maxima. I thought this was a good way of doing business. My only concern was when I received the car it still had some of the sheet protector on the roof.
jlbode
Jun 30, 2009
When we sat down with Brain we told him we were trading in our 2000 Jetta and wanted to lease an Altima"nothing out of pocket". He told us it was not a problem we could roll everything into the lease. We negotiated a price of $215 a month. When we sat down with the finance manager to sign the contract it was $229 a month and $2800 at signing not including our trade in. We were furious and wanted to know why he told us we were rolling everything into the lease and never mentioned the 2800. We never received an answer. We felt deceived and thought their sales practices very suspect. We told them to cancel the deal and we would go somewhere else. I would rather pay more at another dealership than walk away with such a bad taste for this car. When we confronted Brian with the finance manager present they blamed it on "this is how the Manager structured the deal" Whatever that means. I was going to walk next door to Honda, But the finance manager really wanted to work with us and finally came to a deal we could both live with. If it wasn't for him I would be driving an Accord. While I do love the car, I will not go to this dealership even for an oil change. In the future I'll go to the Nissan dealership in Riverhead. My husband has had his Xterra serviced there,and we have always been happy with them. This is our third Nissan. We have bought them at different dealers and never have we been treated this way.
PFagiola
Jun 29, 2009
Sales person Charles Murray provided excellent service for my leasing experience. I have never leased a vehicle and was not sure if was possible for me. He explained all the options of the lease and made the whole process simple. I would highly recommend Smithtown Nissan to anyone.
chrisgina
Jun 29, 2009
We live in Riverhead and were looking for a specific Nissan Murano, and got lucky when we found it at Smithtown Nissan. Mike Trotta worked out a great deal with us over the phone, so all we had to do was come in to pick up our new car and sign the paper work. It was a pleasure working with Mike and we are so excited about our new car!
motor3g
Jun 27, 2009
the salesperson was excellent, and the dealer itself was excellent, we will definitely refer this dealer and sales person to family and friends. the dealer has many cars to choose from , and the facility is excellent, I picked up the car right away.
AmandaFlowers
Jun 23, 2009
Joe Urso and staff were a pleasure to work with and I am very happy with my purchase! I would recommend Smithtown Nissan to all of my friends & family..The 2009 Maxima is very affordable and Joe made sure that I was comfortable with the price. Joe Urso helped me to make the right decision by giving me a detailed overview of the car!
762x51
Jun 22, 2009
Very happy with my experience. I leased an 09 Maxima from Smithtown on Thursday evening. They treated me very respectfully from start to finish and were quite pleasant to deal with. Our salesman Amir was friendly and easy to deal with....no tricks or games played at all. The General Manager even came over and introduced himself and offered us a free first oil change, as well as made sure we were satisfied with the entire process. The finance manager was also quite friendly and didn't pull any of the usual "could i interest you in the Teflon undercoating or window etching?" garbage. Took the car home that evening as they had exactly what I wanted in stock, and couldn't be happier. Only 3 hours from walk in to drive home.
the124cottage
Jun 21, 2009
We were very pleased with our experience yesterday when we leased our 2009 Altima. Matt Brown, our sales representative, was very helpful. He explained everything in detail to make sure we understood the terms of our lease. Ally also did a great job of processing and explaining our paperwork.We look forward to working with the service department to ensure that our Altima remains in good working order.
RichardMerz
Jun 18, 2009
My experience at Smithtown Nissan was a relaxed and enjoyable one. Our salesperson, Matt Brown was very helpful. He listened to what we wanted and came through on all our requests. We didnt think we would be buying a car the day we went to Smithtown Nissan because we wanted to shop around to get the deal we could afford, but that is exactly what we got at Smithtown Nissan. Smithtown Nissan was the only dealership we went to and ended up buying a Nissan Altima. The dealership is clean and the whole staff is informative, professional and friendly. We would recommend this dealership to our friends.
ScrewedbyNissan
Mar 30, 2009
In October of 2009, my boyfriend and I purchased a used vehicle from Nissan of Smithtown. At first everything seemed okay, only to find out 5 months later that they were out to screw us. When purchasing the vehicle they told us that the payments would be $440 per month. We told them that that was way to high for a 5 year old car with 50,000 miles, but they insisted that they would be willing to work with us. Charles, the salesman, brought us over to Stanley Sigerson, the finance manager, and that's when the deception began. Stan told us that he would cut us a check for $700, which would cover $140 of the first 5 payments, bringing our payment down to $300. He said to give him a call in March, and he would refinance the car and get our payment down to $300 for the remainder of the loan. I asked him if this was done often and he said it's done all the time, it WON'T be a problem! The first Saturday of March my boyfriend and I called, reminded Stan of the situtation, and he said that it wasn't a problem, he'd contact the bank and that they would be sending us the paperwork in 2 weeks with the new loan amount of $300. 2 weeks came and we did not receive any paperwork. I called Stan back again on a Saturday, this time he told me that the banks were not open on Saturdays and that I would have to call him back on Monday. I called him that Monday and once again the story changed. He said that I would have to call the bank myself, give them the information, and get this refinanced on my own, but that it wouldn't be a problem and that the payments would work out to be $302 per month. I contacted the bank, and got everything settled with them. When I went to go sign the papers they informed me that I would owe $2,000 out of pocket because apparently when you refinance they will only cover a certain percentage of the trade-in value and you are responsible to cover the rest of the payoff amount. Infuriated, I left the bank and called Stan right away. I explained to him that he never once mentioned that I may have to come up with money to meet the payoff amount, and now I was sitting at the bank being told I owed $2,000. Stan was not concerned at all, and basically told me he's not responsible for this. I questioned him about the paperwork he had told me I would receive earlier in the month, but he had no answer. When I told him that he must have really wanted to sell us a car, based on all the lies he fed us, he responded saying, "Don't give me that...we all know you WANTED to BUY the car!" and proceeded to hang up. I called a few days later and spoke with Craig Fina, the manager, and explained the situation to him. I informed him that the only way they could make good on this deal was by continuing to cover $140 of the next few payments like they had previously done, bringing me closer to the payoff amount of the loan, so that in 2 months I could refinance again and not owe $2000. Craig told me that he didn't see that as a problem, that he would talk to Stan and call me back in the afternoon. Needless to say....I've never heard from them again. Apparently their only willing to work for you when they want you to buy something. Before you even think about purchasing a vehicle from this dealership, make sure you read reviews written by other people, cause for many their experience with dealership was a nightmare. They are all a bunch of scam artists. Buyers beware!
dooleyblack47
Sep 30, 2006
I brought my car in after making an appt and left it there on a wednesday night while I was on a business trip. The service department called me and asked if I had an appointment on thursday morning. I said yes i spoke to you about the appointment remember and the guy says yes. my wife talks to them thursday and they say we will call you later today with the info on whats wrong with the car. WE know whts wrong with the car. it has 3 recalls on it. Whatever. Saturday morning I get home from my business trip and I call at 8 am assuming the car is done and they tell me they havent looked at it because i didnt have an appt. i tell them again that i did that i spoke to someone on thursday and they say ok we will look at it today. at 3 they still havent looked at it and will call back by 4. theynever call back and when i call they say it hasnt been looked at because i didnt have an appt. i am now picking it up after its been there for 3 days and it was never looked at because apparently i had no appointment.
What’s more, Smithtown Nissan of St James has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Smithtown Nissan. Check out the listings today to find the right car for yourself. Smithtown Nissan is definitely the best place to buy used cars online.