Spitzer Acura reviews

Happy customer

Nov 11, 2013

I would rate my Service experience on a scale of 1 -10 with 10 being Outstanding a 10!!!! My Service Consultant Frank Volpe,did an Outstanding job in understanding my needs and concerns and helping me get our car serviced in a friendly and timely manner!!! Frank showed Great Concern in making sure I was happy with our service!!

Charlotte

Sep 27, 2013

Jeremy went above and beyond to help me learn how to use the technology package in my Acura TSX. He is extremely knowledgable on all aspects of the technology. He also knew everything about the IPhone that I needed to pair with the Bluetooth. He was very patient with me, realizing that I am "technology-challenged". I highly recommend Jeremy as an Acura Sales Consultant.

Anthony B

Sep 15, 2013

I had my vehicle there twice recently . Once for a manufacture recall the other to replace a mirror switch . Both times Frank and Staff were very professional and expedient in their service .

bat9512

Sep 13, 2013

My experience was very upsetting overall. It was very clear that I was wasting their time as they did not want to review my trade-in or provide a write up of prospective payments for two different cars. I felt that they had it in their head that "this young female is not going to purchase a vehicle so lets get her out of here so we can deal with someone who will." I was spoken to with a poor tone, heard sighs and even observed them rolling their eyes. In addition to their poor social cues, I learned that they rated my trade-in lower based on failing to provide accurate information. Two things I learned from my experience at Spitzer Acura, I will never purchase a vehicle from them and I will never go to a dealership without my husband.

Stephen S.

Sep 11, 2013

Initially, I had stopped by the dealer for some maintenance. While I was there I saw a TL that I was interested in. I walked in began speaking to Jeremy Benson explained my situation and he was attentive to my needs. During the process, I was a bit disorganized,Jeremy was incredibly patient and was willing to help in anyway to make the process easy and enjoyable for me, including finding me a place to get the info needed to get a new registration card, which I had managed to misplace. He also took care of all the setting as they usually do on my car, however, he customized them to my needs, all with a used car as well! He finished up the process by getting me updated cards, giving me a gift of a new key chain and pens. Without a doubt I would come see him again in the future for my car buying needs.

Bonnie Schafer

Sep 11, 2013

My experience with Jeremy has been tremendous and seamless. Terrific to deal with and would recommend him to anyone considering purchasing an Acura!

EL

Sep 7, 2013

I've been a customer with this dealership since 2001, I'm always pleased with the service and Frank V. helped me out and ensured that my vehicle was finished in time as promised. I would recommend this place for any Acura owner to get service or purchase a new vehicle.

Jim

Sep 4, 2013

I just had my car serviced at Spitzer and couldn't be happier with how I was treated. Frank Volpe was extremely courteous and went out of his way to make sure everything went well for me. I worked on my computer while I waited, and their entire staff was very friendly. I have used Spitzer Acura for both my car service requirements over the past three years, and I have always been satisfied with their work and how I am treated.

Eric - an Acura fan

Aug 29, 2013

Frank Volpe in the Service Department is a "throw back" to the old days in terms of his professionalism and exemplary customer service!!! During my recent visit to the service department for maintenance and minor paint touch up work on my TL, Frank was very accommodating and kept me apprised as to exactly what was being done to my car! It's customer friendly people like Frank that keeps me coming back to Spitzer Acura for all of my car maintenance!! Eric Canonsburg, PA

nicksTL

Aug 15, 2013

Nicest salesman ever. I had the pleasure of buying a Acura from Jeremy Benson at Spitzer Acura. I was treated with dignity and respect at all times, and Jeremy even assisted me on his day off. Jeremy never put any pressure on me and was very informative, he even picked me up from my hotel. I would recommend anyone that is in the market for a Acura to give Jeremy a call.

Nick

Aug 15, 2013

I was searching for a very specific car and I found it at Spitzer Acura. I was treated with nothing but respect from the moment of first contact. Jeremy Benson is the man to see, he never put any pressure on me and was more than helpful in the process. I flew into Pittsburg and the next morning Jeremy picked me up from my hotel and brought me to the dealership. The car was just as Jeremy had described over the phone and the process was delightful to say the least. It was well worth the travel to be pampered by the staff at Spitzer Acura. My Next Acura will surely come from these fine people. If you are looking for a quality car at a fair price with exceptional service, call Jeremy at Spitzer Acura, you won't be disappointed.

Tammy Speeler

Aug 6, 2013

Browsing online looking into a new SUV and the Acura MDX caught our eye. Filled out an online form and had an immediate response. After some emails back and forth on specifically what we were looking for an appointment was set with Jeremy Benson. We were greeted the minute we walked in the door. Very pleasant welcoming atmosphere. We asked for Jeremy and he was there in a flash to take us to the vehicle we were interested in which was pulled out and ready for us! We honestly can't say enough about how wonderful he was. In our 20 years of car shopping he was by far the best salesman we have ever dealt with. He wasn't pushy, very humble, extremely knowledgeable of the vehicles and a genuinely nice person. He spent almost 2 hours showing us all the features and answering every question we had. Never rushed us or put the pressure on, it was truly quite enjoyable! After the test drive and presentation we were given a great price quickly and no negotiation was even needed. For a day that we were initially dreading, we were really impressed. Unfortunately at no fault to Jeremy or Acura, we weren't able to act that day strictly due to our current lease situation. We are completely sold on the MDX and won't be looking any further! We will definitely be seeing Jeremy in November when our current lease is up and giving him a most deserved sale. It's so refreshing to walk into a dealership that doesn't have that shady feel. Everyone was smiling and relaxed which made us relaxed. Having a great salesman and company to deal with is the perfect combination when purchasing a vehicle. We are looking forward to getting an incredible vehicle along with top notch service. No reason to ever look anywhere else!

Stephen

Jul 24, 2013

I purchased my first Acura (the TSX, 2013 -new) in July of 13'. The sales experience was pleasant, honest and fair. The staff is friendly, helpful and concerned about a purchase that's right for the customer. The GM listened to my needs, came back with numbers that were more than fair, and gave me an offer I was very comfortable with. The buying process was then quick, easy and just as friendly. The facility was clean and comfortable. I would recommend Spitzer Acura to my family and friends.

Kathi

Jul 17, 2013

I had to take the time to express how impressed I was with the service I received this morning. I arrived early for my scheduled appointment and my car was taken immediately.after a little more tha a half an hour my car was ready and SPARKLING clean. What a delightful experience!!!!! Just had to let you know that your service was the best!

The Stores Family

Jul 16, 2013

My wife and I have been customers of Spitzer Acura for almost two years now,and we were lead to write this review due to our great satisfaction with your employees. We travel over an hour to have our vehicles serviced at your dealership because of the professional and courteous customer srevice that is provided.Due to the distance we must travel,there have been serveal occasions where scheduling could have been difficult anywhere else,but Mr. Frank Volpe always answers our call with professionalism and a genuine concern for customer service that is rarely experienced today. We never mind waitning for either vehicle to be serviced since the waiting area is conveniently stocked with quick healthy snacks,a variety of beverages,and we can browse the news on the television,the computer,or catch up on some much needed time to read. While Frank keeps us coming for our service needs,Mr. Bob Burke is the sole reason we purchased a vehicle from Spitzer Acura.Honestly, we had browsed your stock of vehicles previously when we really were not necessarilt "in the market",but no one offered his or her services on these occasions.Ironically,when we happened to decide we were in the market for a new MDX we met Bob and he made the decision to purchase from Spitzer Acura an easy one. He is incredibly knowlegable and absolutely does not employ the hard sell tactics that are so cringe worthy at many other locations.My wife and I have recommended Bob and Spitzer to numerous friends and colleagues. Specifically,wife actually explained to a colleague that it was a pleasure purchasing a car working with Bob. We always look forward to seeing Bob when we are there for our service apointments. In short,we wiil complete the standard customer satisfaction survey,beacuse we realize and appreciate its inportance.However,this review is more a personal note to let you know how much we appreciate Frank and Bob!!

BHamilton

Jul 15, 2013

Best car buying exsperience, no hassle, no pressure. Our salesperson, Bob Burkes, helped us find the right Acura for our needs. We love our TSX and we are very happy with our exsperience at Spitzer. Thank You Bob: )

susanbatt1

Jul 14, 2013

I was given Bob Burke's name as an Acura salesman when looking to trade in my 10 yr. old Maxima for a gently used RDX. He was a breath of fresh air! I notified him of what I was looking for with specifics and asked him to "keep an eye out" for one to cross his path. He did just that! About 30 days later, he presented me with the exact RDX that I had been dreaming of. He didn't stop there...trade-in $, price of RDX, work done to the RDX, he worked diligently with/for me as his customer. I felt very confident with him while making this move to the wonderful world of "Acura owner"!! I have already shared, and will continue to share his name with those interested in owning an Acura! Thanks again Bob!!

Peggy and steve Jantz

Jul 10, 2013

Our salesman was Bob Burke. He was outstanding to deal with. Gave us a very thorough demonstration and talked me through backing into a parking space which I had never done before. We purchased an Acura RDX which has many advanced features and bob explained each one with utmost patience and knowledge. Every dealership should have a Bob Burke!!

mathewsg77

Jul 10, 2013

Bob was a pleasure to work with! Great guy who is not pushy at all and just wants to get you in a car you want. Actually cares about making sure I was happy with my purchase and has called me to follow up and make sure everything is going well with the car multiple times. Complete 180 from how i was treated at another dealership (Audi). If everyone is as accommodating as Bob at Spitzer Im going to be a lifetime customer.

The Beard Family

Jun 30, 2013

Mr. Frank Volpe, I wanted to thank you for helping our family today. We have only one reliable and safe car to commute our toddler girls around. Financially, you worked with us on the pricing, and because of this, we had the ability to continue using Spitzer Acura. With your help our 2002 MDX continues to be a reliable, fun to drive, and great family vehicle. Please know that I have forwarded a copy of this review to the store manager in hopes that he will recognize your loyalty and dedication to serving customers. Thanks again and have a great weekend.... The Beard Family

Bryan

Jun 28, 2013

I had been in the market for a car so quite some time (over a year). The process can be very stressful at times, that all changed when I went into Spitzer. I was surprised whenever I recognized someone I had went to school with, Jeremy Benson. He did an incredible job explaining all options available in the vehicles I was considering. The process was unlike almost surreal! As I stated before I'd be in the market for quite some time so to finally find a dealership that took care of my needs it was terrific. If you're in the market for a car, I highly recommend Jeremy Benson & Spitzer Acura.

Wes

Jun 28, 2013

My wife and I recently chose to start our search for a new car at Spitzer and they proved to be the only stop we needed. With the help of Alex Kazmierczak and the staff at Spitzer, we were able to get more for our trade than anywhere I had called and thanks to their no nonsense pricing on their used vehicles I know we got the best price on the TSX we wanted. Communication with Alex and the crew was easy and open and made the car buying process much easier and more streamlined than we've experienced before. Overall a great experience and we've agreed we plan to do business with Spitzer for years to come!

TL TYPE S

Jun 27, 2013

Best Acura Service Department in Pittsburgh..... I love my Acura, wont let anyone else work on it but SPITZER !!!!!

kayladruga

Jun 26, 2013

We went to Spitzer to look at the ILX Hybrid. Bob was extremely nice and helped us close the deal quickly. We traded in our CR-V and received a great deal, even more than we had anticipated. They made sure the process was quick and efficient, since we had our daughter with us at the showroom. This was by far the easiest car purchase we've ever made!

Todd d mullenax

Jun 6, 2013

My first Acura - Bob Burke was recommended to me as the sales rep to speak with and they were right - on his day off - he come in to help me with my purchase and the next day he was extra help in taking the time with me to answer my questions and help me set up Te Tech pkge in my TL. The car is great and my experience with Bob made it even more reassuring in knowing I stepped in the right direction. Special thanks as well to Jeff for his help. I haven't been services yet - so I will rate that as well when the time comes. The carry over from sale to service seems like it too will be a smooth transition. I'm happy and looking forward to years to come of Acura fun. I hope to visit Bob more than service - that's the best case scenario ??

ACURA GIRL

May 22, 2013

WHAT A GREAT DEALERSHIP! I HAVE BEEN A CUSTOMER AT SPITZER ACURA FOR MANY YEARS. THEY ALWAYS TREAT ME WITH RESPECT AND GO ABOVE AND BEYOND! THANK YOU LAYNE, FRANK AND ALBERT!

Jackie

May 8, 2013

I recently began shopping for a new car and visited many dealers. There was one salesman that stood out among all others, and his name is Jeremy Benson. I really felt that Jeremy was helping me shop for a car rather than trying to sell me a car. He was extremely patient with me as I asked so many questions. I was having a difficult time finding the car that worked for me and he walked me through the process, knowing that I may not buy an Acura. He was very knowledgeable about the Acura as well as cars in general. I ended up buying a car from another dealership, because I wanted a smaller car than Acura manufactured. However, Jeremy was so outstanding that I wanted to share my experience with others.

Withouse

Mar 28, 2013

Starting price for a 2013 RDX was high and salesman assured us that they really don't go below that price; this was following time spent in the showroom and a test drive. A few weeks later, we contacted another local Acura dealer and got an quote via email from them that was less than Spitzer's price by $500 without ever leaving our home. Needless to say, purchased from the other Acura dealer, who spent a lot of time showing us how to use the tech package and gave us a better trade in amount as well.

Zaidi_900

Mar 27, 2013

I had the best experience with this dealership. I've been to 100 of dealers lot but this one was the only dealer that I would say was the best. I was thinking about buying a 07 Acura rdx. I test drove it I fell in love with it. Great SUV for great price. I would defiantly consider this dealer for my next car.

anonymous from Cranberry TWP, PA

Feb 15, 2013

I am from the North Hills and I was referred to Spitzer Acura in the South Hills based on their service. I have been researching slightly used cars over the last several months and I finally found a few (internet searches) that I wanted to see. Some were in the North Hills and some in the South Hills. I called a couple of places and talked to some people, but when I called Spitzer Acura, Alex Kazmier was very helpful and honest especially after I asked him his opinion on some vehicles as well as finding me the right vehicle to fit my needs. He truly sold to my needs. I continued my search and ended up coming to Spitzer based on the cars he had shared with me that we not only on the internet but also on the lot. Most of the questions I had he answered live and via text. (I like to text) He followed up immediately and continued to address my needs and wants. Based on his interactions, follow up, and honesty, I recently purchased a 2010 Acura TL Tech Package from Spitzer. The very good service continued with Michael Pirih, the Business Manager addressing my needs and answering all of my questions in a very detailed oriented way. He was complimentary to my kids who were with me and I appreciated the small talk in between printing the necessary documents. He made signing all the documents painless and I felt like I understood all the information. They both know their "stuff" and I have already referred a couple of my friends to them and thanked the person who referred me to Spitzer. I would definitely purchase any future vehicles with them even if I have to drive to the South Hills of Pittsburgh.

Nicole Polinski

Dec 13, 2012

Bob Burke is WONDERFUL to deal with!!!!!! I would recommend him to everyone!!

Ronald B

Oct 25, 2012

Jeremy Benson was very helpful and knowledgeable on both of my visits to Spitzer Acura. He made my decision to join Acura a very easy one.

Sarah and Kellen Lieb

Oct 20, 2012

My husband and I purchased a new 2012 Acura TSX - we couldn't have had a more pleasant experience with Jeremy Benson. He explained to us the details of the car from start to finish and left no stone unturned. Jeremy worked with us to get a price that we felt comfortable with. I would certainly recommend Jeremy and Spitzer Acura to anyone, and would come back to Jeremy and this dealer if we were in the market for another Acura. Who says car shopping has to be hard?! :)

Big I

Oct 17, 2012

Young, energetic, focused, aims to please. Prompt and timely. No BS. Got the job done right the first time. Found me an excellent used 2008 TL - exactly what I wanted as I had 183K on my 2004 TL - highly reliable!! Would recommend highly without reservations.

Thomas

Sep 4, 2012

I recently had the pleasure of buying an MDX from Mike Petro. Mike was knowledgeable about the product, treated my wife and I in a respectful manner, gave us a fair price and didn't pressure us to buy. Couldn't ask for more!

gburgman

Sep 1, 2012

I purchased a new 2012 Acura TL from Spitzer and drive it home yesterday, after test driving that model and the 2013 Acura I-LX the day prior. This was unquivocally my most satisfactory (and least stressful) car purchase experience. Jeremy Benson accompanied me on my test drives; he demonstrated a keen knowledge of the vehicles and a genuine affability that is a rare quality in car salesmen. Following the test drives, Jeremy indicated he had a previously scheduled appointment with another prospective Acura buyer, and I then worked with Neil Campbell on the actual purchase negotiation. The handoff was done seamlessly and without delay. Neil handled the negotiation with professionalism and courtesy, and with a great result. Jeremy then spent over one hour going over the car's features and pre-programming dozens of settings in consultation with me. I closed on the purchase yesterday with Michael Pirih, who stayed late to accommodate my work schedule (and my desire to drive the car ASAP!). All in all, my experience at Spitzer was excellent.

Happy Buyer

Aug 30, 2012

The sales team at Spitzer Acura treated me and my husband like we were family. The sales team educated us fully about the new car. When I drove off of the lot I was relaxed and excited about my new purchase and my experience with Spitzer!

whoodair

Aug 13, 2012

My sales experience purchasing a car through Spitzer Acura was stellar. Robert Burke was very friendly, patient and helpful in my car making decision. I had previously visited another dealership close to where I live and traveled over 45 mins to deal with Spitzer. I would definately refer others to this dealership and encourage others to check them out.

bfasenmyer

Aug 3, 2012

I stopped in the dealership after first seeing the 2009 TL I was interested in on your website. When I called I was referred to Scott Byrd and I have to say I am very glad that I was! Scott was extremely friendly and helpful in every way and made me feel completely at ease right from the start. After test driving the car and inquiring with my credit union regarding financing, Scott suggested that I may want to compare rates with your provider. Once again, Scott's wisdom and guidance proved to be a blessing as the inerest rate I recieved from you was better than what I had been quoted.After coming to an agreement on price, which was also a very simple and pleasant process, Scott passed the baton to Michael Pirih. Once again I found the level of care and quality of assistance to be truly impressive! Michael was thorough and took the time to ensure that I understood all of the options available to me so that I could make an informed and educated decision. His energy and friendly approach made the financing and paperwork process fun, which is actually quite amazing! What's more, both he and Scott took what for me in the past was at times a multi-day process and turned it into a couple of painless hours from walking in to the dealership to driving home in a car I am thrilled with!Without a doubt, of the many car buying experiences Ive had over the years, and at my age that is many, this was hands down the best experience of them all! There was truly no comparrison and when it comes time to buy again I will definatley be doing my business with Scott and Michael at Spitzer Acura!Thanks Guys!!

White75

Apr 16, 2012

I placed an add on Craigslist for a used Acura MDX that I owned and stated that I was selling a new or newer MDX. Dale Haramic took it upon himself to pick up the phone and make me aware of the offers they currently had on their lot. Had Dale not picked up the phone and called me I never would have purchased an SUV from them this past weekend. We arrived at 3pm on Saturday and moved the process as quickly as possible and ended up having 4 people stay almost 2 hours later than closing time to close the financing, detail the vehicle and make sure that everything was buttoned up. I will absolutely buy from them again.Neil Campbell was very thorough and even though it was late he made sure we went over every option possible within the financing process. No shortcuts were taken.

Heybabe

Mar 22, 2012

Bob Burke was very friendly , courteous and knowledgable. He answered all our questions concerning the Acura TSX and was very helpfulEveryone was very friendly and accomadatiing. I would recommend Spitzer to friends and family.

John Capozzi

Jun 14, 2011

This is the 3rd Acura that I or my family have purchased from this dealer. This is an exceptional car and the dealership has alway provided reasonable pricing and exceptional service. We were only looking at the TL with no intention to purchase. they had the car we wanted and negotiated a fair price. We expect to purchase another car within the nest few years and are already considering the RDX and will purchase it from Spitzer

MFerraco

Jun 13, 2011

Wanted an MDX and they only had a few. But all were the better ones available in the market area.Been back for service only once and it was "painless". Did exactly what they said and more. Troubleshooted an item that would have been due to be changed in a few months... went ahead and took care of it.

charsparkle

Jun 11, 2011

We had a great experience with spritzer Acura. The entire dealership was so friendly, and rob white was great! He was very helpful and took all the time we needed. When we drove our new tl off the lot, we were confident that we knew how everything worked. We're not that technology savvy, and he took slot of time to make sure we knew how everything worked before we left. Friends of ours recently bought a different make of car at a Pittsburgh dealership. Their salesman showed them very little about the car and told them they could go back to the dealership and take a class to learn about their new car. Who wants to do that? The dealership was spotless, and everyone was eager to please us. From rob to the financial person and the service department, I will highly recommend spritzer Acura to my family and friends.

nateev16

Jun 10, 2011

When I went to Spitzer Acura with the intention of buying a new car, I was just about to graduate from college. I had stopped at the other Acura dealer in the Pittsburgh area (that was much closer to my home) on a few occasions prior to stopping at Spitzer and I found the sales staff to be completely rude and unhelpful. The one sales person there told me there was no way I would get financed without a cosigner (based on a limited credit history) and the other person acted as if I was wasting his time when I asked to see the car I was interested in buying (a 2011 MDX Advance). After 3 bad experiences with the staff there I decided if I was going to buy an Acura it certainly wasn't going to be from that dealer. I was out of town the next week, so sent an email with questions to Spitzer. I was quickly replied to by Mike Petro in sales who provided all the information I asked for plus some. When I finally went in to Spitzer, Mike took me for a test drive, explained everything about the MDX, and sat down with me to go over numbers. The deal I ended up getting was lower than the price I was hoping to get the car for based on my research. When I picked the car up, it had been completely cleaned inside and out, and Mike even spent an 1+ hours sitting in the car with me going over every function it had. The finance manager was also very nice and helpful. After I left, I was followed up with to make sure everything with the car was going well and to make sure I had no further questions. My experience with Spitzer and Mike Petro could not have been better. Mike was extremely nice, helpful, and knowledgeable. I certainly would recommend Spitzer Acura and look forward to working with them more in the future.

11mdx11pilot

Jun 9, 2011

My new 2011 MDX Advance that I purchased in March of 2011 is the third vehicle I have purchased from Spitzer. I have driven SUV's for the past 20 years, but in 2009 I decided to buy an Acura TL with AWD. While it was a great car and a great value for the money, I did not like being in a car after all of those years in an SUV. So in January of 2010 I went and purchased a 2010 MDX Tech. My salesperson, Gloria, had left the dealership and I was greeted by her replacement, Bob Burke. Bob is an upfront, honest guy who knows a lot about the products he is selling. I really enjoyed my experience with Bob. So much so that, when I decided that I really loved my MDX but missed my Umber interior and really liked the wheels that came with the Advance Package, I called Bob back and told him that I wanted to trade in my 2010 Tech on a 2011 Advance. I told Bob what I wanted to pay for the new 2011 and what I expected on my trade for the 2010 over the phone, and Bob called me back within the hour to tell me that they didn't have the car I wanted on their lot, but they located it and were having it brought in. They told me that they would sell me the new MDX at the price I wanted (TruCar Fair Market Value) and that they would like to see my trade-in, but he thought that my price sounded reasonable (Kelly Blue Book "Good"). I took my trade-in to the dealership the next day and was givent he trade-in value that I wanted, no questions asked. They brought the new vehicle in for me, cleaned it up, and we went through the rest of the process flawlessly. Neil Campbell in the Spitzer finance office is a great guy who is very courteous and pleasant to work with and the paperwork was done very quickly with no additional services pushed on you at closing like some dealers do. Bob walked me through the car and answered any questions I had and I was on my way before I knew it. I have delt with the Service Department on previous occasions with my TL and with my first MDX and they are very knowledgeable and they get the job done right. With my TL, I had a problem with a sensor that they had originally thought was just malfunctioning from condensation, so they just reset it and it came back on again. So, without question, they ordered me a new one and put it in and I never had a problem with it again. With my first MDX, the only service I had done was my annual inspection, and the car was returned to me on time, washed. I know everything in this review is positive and that has been the majority of my experience with Spitzer. If I have one complaint, it's that they don't include free State inspections with cars you purchase from them. As you can tell from my username, I have an '11 Honda Pilot in addition to my MDX and the Honda dealer included free State inspections. Before purchasing Honda/Acura products, I had six (6) GMC products (Yukons, Envoys and Sierra pick-ups) and they all included free State inspections. My Dad owns an MDX and an RDX and his selling dealer included free State inspections. So I guess my one beef with Spitzer is that I still can't figure out what kind of "Luxury" car dealer doesn't do something as basic as include free State inspections with vehicles...especially vehicles purchased from them. Overall, though, I would not hesitate to recommend the Spitzer sales/service team to anyone I know.

sandeeparora24

Jan 4, 2011

I was shopping for a vehicle and stopped by their dealership to buy the car I was interested in. I found their approach very cold and rather rude! The price they quote me was a complete joke. While I do understand that a dealership has a right to sell a car at a price they think is profitable to them, this can be conveyed in a professional and courteous manner. I got the same car (including the trade in for old car) from a nearby dealership at a price that was $3800 less on the same day and with much more respect that any customer would deserve. Very disappointing experience. Would not recommend to anybody.