St. Charles Hyundai reviews

james8768

Nov 16, 2016

Ben was very knowledgeable about the Santa Fe's features and technology. It was a very satisfying experience. We are happy with our new vehicle and are enjoying it very much.

joan.c.kennedy

Nov 16, 2016

From start to finish I was treated with respect and my concerns and needs addressed. I am thrilled with my 2017 Elantra and look forward to working with St. Charles Hyundai in the future.

jenkinsv

Nov 12, 2016

I was very pleased with the entire staff at St Charles Hyundai. I was treated with respect by everyone. The whole process of purchasing a new vehicle was pleasant and efficient. I never felt pressured or hurried. Great experience overall. I will definitely return to this dealership for service.

swilmoth

Nov 10, 2016

Great experience from start to finish! I would recommend all of my family and friends to work with Aaron as he offers world class customer service.

cfparis

Nov 9, 2016

I was treated very well and honestly. I am older and widowed, and people often that the dealers will take advantage of you in this situation. This is my third Hyundai which I have gotten from this dealership. They have always treated me well. Jason was my salesman, and he was most kind, patient, and honest. of turning in one lease and making another. Jason Freed handled the final paperwork. He, too, was most kind and professional. Jason hooked up my phone to the car and will be meeting with me again to complete the setup with Blue Link and show me how to use the media. I asked him to give me a few days to "play" with it myself before he helped me, as I felt I would ask better questions. I am definitely technologically challenged.

jlfairls09

Nov 8, 2016

Looked here as my first stop not expecting to even buy a Hyundai. After the service and recommendations I received here, I didn't even end up looking anywhere else. Great service and great price. The car I ended up buying wasn't even something I was originally considering but I couldn't be happier with my purchase!

jimdeaver44

Nov 7, 2016

Jason Couch and Craig Smith did a great job helping me understand the process and features of my new car. I am older and had not bought a new car in a long time. Both of these guys took their time with me and never pressured me.

jimdeaver44

Nov 6, 2016

Jason and Craig were great. I would not hesitate to buy from these guys again. I am older, but never felt like they were trying to take advantage of me. They were not pushy either.

sarahharasa

Nov 6, 2016

My husband and I both leased Sonatas in 2014, and now I have again this year. We will be back when the leases are up to lease our next ones. We do not ever feel pressured and the staff is extremely knowledgeable.

kwattler

Nov 4, 2016

Felt very comfortable working with both gentleman, sales and fiance, in buying my new car. My second new car I have purchase from this dealer.

dawnallynncollier

Nov 3, 2016

I was greeted,not assaulted on my arrival. Pleasant, friendly and professionally inquired about my wants and needs. I test drove more than 1 vehicle, when I made my decision,financing questions were answered I am format I understood,and before leaving the dealership,I was shown how to operate navigation,media,phone calls,etc. He actually set my choice radio stations! Not only will i refer my family,friends,and co-workers I'll personally return for my 4th Hyundai!

garystock61

Nov 3, 2016

My experience with the St. CHARLES dealership was enjoyable. Everyone is very curtious & professional great team. My car was cleaned to my satistfaction. Thank you

jojrandrews

Nov 3, 2016

Steve was great to me and my girlfriend. I think he was going to do something when we were going into the dealership, stopped and started to help us. Even though it was late, he stayed past his off time to make sure we were taken care of.

ku5

Nov 3, 2016

I'm very happy with my car! We got a lease that is in our budget. Everyone was friendly and helpful. I highly recommend this dealership.

sprout15

Nov 3, 2016

Very nice easy experience. They take the time to explain things and get you great financing , Jason explained everything I needed to know about my Tucson . Thanks again!

unclefunk64

Nov 3, 2016

Already reviewed in comments section Top notch customer service from sales person Kelly Sullivan. Educated and Informed about what she is selling/leasing. My second time leasing from her and wish every experience was this smooth and painless.

uniquelyquisha

Nov 3, 2016

I had a great experience buying my first brand new vehicle. The staff was courteous and helpful. I got as close to what I wanted as possible. I did not feel pressured at any time. I know how important sales are in that sort of business however I do not believe any integrity was sacrificed to make my sale. I would recommend this facility to others. Thanks!

lisamarie59

Nov 1, 2016

Great service, great presentation, came in knew what I wanted to see and price I wanted to pay, reached my goals. I am very satisfied.

thomas.story

Oct 30, 2016

Excellent auto and sales experience. Vehicle has all of the features I am seeking and price was very attractive. Great ride and handling. Would buy again.

ablestonebridge

Oct 29, 2016

The staff at St Charles Hyundai was friendly and worked with me to provide the features and vehicle that met my needs. There were no high pressure sales tactics like at other dealerships.

annmlibby

Oct 28, 2016

The staff is very professional. We felt that the staff respected and cared about all our questions and needs. We are completely satisfied with our experience. We highly recommend this dealership to our friends.

carlajeanbabrick

Oct 28, 2016

I'm all in for Hyundai. For a modest price, quality is high. And the folks in the St. Peters location bring these vehicles to the customer with courtesy, complete information and grand attention to detail.

nancylee007

Oct 28, 2016

Absolutely love my new Sonata LIMITED the car has every feature you can imagine and very easy to program and understand functions!! Sleek and an amazingly smooth ride! Awesome stereo system!!

mlboehmer

Oct 27, 2016

I had to replace a car that was totaled. I didn't have much time to do the purchase. I knew the car I wanted, they listened to my needs. Then gave me the car. Friendly and patient.

mccrarycheryl

Oct 26, 2016

Nathan Nazari is awesome. St Charles Hyundai treats us great as customers. 3rd car we've purchased there. I would highly recommend them as a dealership.

viviandillow

Oct 25, 2016

Was not planning on purchasing a car this far from home (over 45 miles) but they worked so hard to get me a great deal on the 2017 that I went with them.

mike.vandillen

Oct 24, 2016

All went well. Took about 5 hours to buy the car due to the store being busy. Other than that, no complaints. I do think you should offer free drinks and food in the waiting room for sales and service customers.

csmissman

Oct 20, 2016

This is the second car I bought here and I will continue to buy my cars here. The salesmen are very nice and professional. I always walk away feeling like I got a good deal.

layherangel

Oct 20, 2016

Always have a great experience working with Jarrod. He is patient with us, very informative and upfront. The financial guy was friendly, informative and patient as well.

karen-stricklett

Oct 18, 2016

I really appreciated the attention and service. My questions were answered thoroughly. There was not pressure and I did not feel rushed to make a decision.

ascrimm2000

Oct 15, 2016

Awesome customer service no high pressure. They provided me with a vehicle that was comfortable affordable and economical two thumbs up. I am a completely satisfied and a lifetime customer.

dseliot

Oct 14, 2016

Fantastic customer service, great sales team, fair prices, and wonderful/safe cars. What more can be asked in a car dealership? We will be coming back for future car purchases.

jgroby

Oct 14, 2016

The next time I know anyone interested in a car, I will be sure to direct them to St Charles Hyundai and give them Steve's business card!

mark.p.mcphee

Oct 14, 2016

Salesman Steve Williams and St Charles Hyundai were a pleasure to work with. We utilized the Costco Automobile Purchase program which alleviated the need for negotiating a purchase price. This made the vehicle buying experience much more pleasurable.

quickbev

Oct 14, 2016

First class experience from start to finish. Professional, thorough, courteous, masterful presentation of the many features of the SantaFe Sport, and how this SUV fit my needs. I was confident that I made the right choice!

quietlady

Oct 14, 2016

Aaron Litton, our sales representative is one of, if not the best auto sales persons we have worked with in over 35 years. This would include the fact that Aaron was pleasant and not overly aggressive, with total respect and focus towards me as a lady and the primary buyer, along with my husband. Aaron gave full respect and did not drift away to interrupt in answering calls or to jump back and forth with other customers. The very most important item is that Aaron worked with our limited time frame to search, obtain and deliver quickly from another dealer the exact color 2017 Tucson Limited model and package without having any miles put on it in transit (was via trailer from another dealer). This to obtain and deliver exactly what I wanted instead of having to take a near substitute was impressive and fulfilled what I expect for quality service. The only one item I have to comment of dislike is not at all any fault of the salesperson or dealership St. Charles Hyundai, but rather what Hyundai offers nationally in the routine pre-paid oil and filter change maintenance package along with the extended warranty packages. I wish the pre-paid oil and filter change routine maintenance also included free tire rotation. Free tire rotation along with oil and filter change is commonly offered for some time now at all the other major car company dealerships in this area, GM, Ford, Chrysler, Honda, Toyota and also the Kia dealership offers this on a package. Thank you for the opportunity to share my great experience with Aaron Litton. There should be more representatives like him to increase sales and make buying less stressful. Thank You, W. Lucie Rose.

suzettepratt

Oct 11, 2016

I loved the car at first sight. Driving it was so much fun, I couldn't forget it. The salesmen were very helpful letting me know things about car

larysher

Oct 10, 2016

I have all ready given my opinions on this subject on the previous page. well then I have never had any problems with service, sales, everyone one was professional, friendly and efficient. Thank you again for a positive experience.

bowlmarsan

Oct 7, 2016

Ben Macormic and Jason Freed were the most professional gentlemen I have dealt with. Both took there time to explain everything to me and my husband. I had many questions and they were very patient and professional. I test drove three cars and was very pleased with my experience. My husband, both my sons, my sons girlfriend, my mother, and my mother-in -law all have bought Hyundai's due to my husbands high praise and confidence he has in Hyundai. Not one time has any of the above customers been disappointed. I will continue to recommend your Hyundai dealership to all of my friends and co-workers. Can you please pass on my praise to Ben and Jason and let them both know they are doing an excellent job?

kpool458

Oct 7, 2016

This was a terrific dealership to work with. They were friendly, professional and had all of the answers I needed before purchasing my Accent. I will definitely recommend you to friends who may be in search of great cars and great customer service!

Aftayev

Oct 5, 2016

Back in September my wife and I started looking for a new vehicle to replace her '13 Ford Focus. After looking through several dealerships, we were looking around the Hyundai lot when one of the salespersons came to meet us (Jason Couch) - he introduced himself and wanted to see if we had interest in any of the vehicles in the lot. My wife and I were interested in both the Santa Fe and the Tucson. Jason spent time going over the details of both vehicles and then offered to let us test drive both of them to see if one or the other made a difference. Once back at the dealership, we had several questions for Jason and he was more than happy to oblige and got us not all of the answers, but additional information to support them...impressive. During the whole course of the meeting, not once did Jason push to try and make the sale that day - we had let him know that we were still looking around at other dealerships and he had no problems with it. As time went by, we did follow up with Jason again and we got the chance to meet the Manager, Joe Ford. He was very pleasant and greeted us at the dealership and let us know if we had any questions to please make sure and ask. Again, no pressure. My wife and I finally decided on the 2016 Tucson SE - we then went through the motions to completing the sale. We now get to meet Craig Smith, finance man...he greeted us with a warm welcome and we then stepped into his office to complete all of the necessary financial paperwork to finalize the transaction. He was informative and put no pressure on us in regards to buying any other add-ons that would increase the monthly payment. During the whole process we were never pressured to purchase a vehicle...it's always nice when you walk into a dealership lot where you're greeted instead of being prey. When all was said and done, we walked out with a new vehicle and really, really pleased with the whole experience. I personally never thought I would ever stray from Ford, but with Hyundai, I have a new direction of travel. For the first time in 15+ years, within hopefully the next year I have plans on turning in my Ford and purchasing a new Hyundai as well. Hats off to the staff of the St. Charles Hyundai dealership for a job really well done. Thanks for what you did for us...Jason, Craig - you are truly assets to the organization!

hukictrucklines

Oct 5, 2016

Best buying epirience on a new santa fe that i purches for my wife.and it a perfect car she wanted and loves it ..buying a new car from steve was a relly great expirience ...did a asome job on getting me a prize deal that was in budget...and will definetly go back for buying another car.

Debbie Newton

Oct 2, 2016

I was nervous of buying a different vehicle so I thought I might as well get a used one . I'm not going to be able to get a Brand New car . Ben was so helpful & made me feel good about it . I purchased a 2017 & I'm very happy . Ben was very nice , respectful & helpful ! Thank you ! :-)

catesbygirl2

Oct 1, 2016

Some close friends of mine who purchasd a car at this dealership referred their salesman, who they were very pleased with, Aaron Litton to me. I found him to be helpful, courteous, kind knowledgable, and. patient. I also appreciated was that. I didnt feel pressure from Aaron into making a purchase before I was comfortable and ready to pull the trigger. Aaron is one I would.feel good about recommending to someone looking to purchase a car.

cdavid1224

Oct 1, 2016

My overall experience was very satisfactory. The two gentlemen that I dealt with, Craig Smith and Steve Williams were very professional and made the car buying experience a very pleasant surprise

jotte4

Sep 30, 2016

Was a great experience would recommend the dealership and my salesperson Jarod. He was informed about the vehicle and knowledgeable and answered questions we had

marciapetrus

Sep 30, 2016

He's very knowledgeable of the cars. Pleasant car buying experience. Very helpful in every aspect. Satisfied customer. Why do I have to write 25 words?

vedantvaksha

Sep 26, 2016

We started to talk about the car at 10 AM & moved out with the car at 5 PM. Nick was great in dealing. We had issues with our credit but the finance guy gave us good and comfortable options to decide from.

fhnbandmum

Sep 24, 2016

Would recommend this dealership to anyone along with our salesman Jerrod. He was absolutely fantastic. He truly cares about his clients. He made he process so easy

tlhaga

Sep 24, 2016

Asked specifically for safety features. Told salesman THE ONLY REASON WE WERE GETTING A NEW CAR WAS FOR THE SAFETY FEATURES. Told him the features we wanted. Did not realize until days later the car did NOT have those on the car. Have called the agent but have not gotten any response.

raitzstl

Sep 21, 2016

Ben was very good showing us all the items of the car! Should have a list to show people what you get on trade ins not just bring a blank paper with prices they wrote down!

elidomina

Sep 18, 2016

Aaron was the best sales person I have ever had, not just in the car industry but in sales period. Aaron had amazing knowledge of the product and got me the perfect car!

sashiker

Sep 18, 2016

My overall experience in purchasing the 2017 Tucson exceeded my expectations. This is the best experience I have had in purchasing a car. My mother was with me, and she agreed - she was impressed with Steve and St. Charles Hyundai. If possible, 5 to 7 years from now, I wish to purchase another Hyundai, I will strongly consider driving back to St. Charles Hyundai to purchase car.

ssbrock08

Sep 17, 2016

St. Charles Hyundai is a great place to purchase a new vehicle. The showroom is very clean and the salesmen are very friendly. The service department is wonderful as well. Highly recommend.

fhcspartan_39

Sep 13, 2016

My wife and I had an absolutely wonderful purchasing experience. We basically had a weekend to find a replacement vehicle. WE visited 5 dealerships and returned to ST. CHARLES HYUNDAI to close our deal. Very enjoyable experience.

jachaney1

Sep 12, 2016

I found Aaron Litton and Jason Freed very nice to work with in buying my new car. Its been my most pleasant buying experience so far anywhere.

gsp62

Sep 10, 2016

I originally was going to lease the Tucson I bought. Aaron was very helpful, informative, and professional. He explained everything to me, I never once felt like I was being high pressured. He went out if his way to get what I wanted, he's quite an asset.

jackiebonadio

Sep 10, 2016

Thanks, this was the easiest car buying experience we have had. I felt they wanted to help us get the best for the best vehicle we could.

alexlittle657

Sep 8, 2016

I believe that his dealership is the best on in the area. I would go back anytime when I or my family needs a vehicle. I have sent my daughter there and she purchased a vehicle as well, and it was a great experience.

jeffcochrane0

Sep 8, 2016

100% top notch service .. Well exceeded above and beyond my expectations . Ben is a true professionals in every sense of the word. Paid very close attention to my needs.

jim31

Sep 8, 2016

Love Hyundai, they're the cheapest cars out there, and I like that in a vehicle. Elantra is my favorite model. Even the basic pakage has all the features you need in an A-B car.

rachaelrhoff1

Sep 8, 2016

Evryone and everything was absolutely amazing! The sale went smoothly and the staff was super friendly! Everything was as expected and more! Nothing compares to the service that was presented at the St. Charles Hyundai Dealership!

rkrentz48

Sep 8, 2016

We had a good experience purchasing our 2017 Elantra. Their prices and service were good. Would contemplate buying a car there in the future. Will tell our friends about our experience.

samathewson

Sep 8, 2016

We have purchased numerous new vehicles through the years and this time was undoubtedly the most enjoyable! I'm an old lady but wasn't treated like one. Ben is definitely an asset to this dealership.

arlmart230

Sep 7, 2016

refer to the previous page. i really felt i got a great car at a great price. i will recommend St. Charles to anyone that asks me about my new Sonata.

dottie1208

Sep 7, 2016

No sales push. Excellent follow thru from the first visit and after the purchase. Everyone was really nice. Professional and courteous. Great Dealership. Thank you Ben and Kevin, Jr.

firezig2665

Sep 7, 2016

My salesman was excellent, and easy to work with. I would buy from him again. Our deal was worked out quickly and to a price point I was very satisfied with. I highly recommend Barry Rhodes.

hugoap07

Sep 7, 2016

Good service and highly qualified personal in special comment to Ben McCormick that helps me to understand all the process. Good experience at St Charles Hyndai

rts1203

Sep 7, 2016

Called to schedule an appointment and explained what I needed and importance of timing as vehicle was for one of my young adults who was out of town. Sales persons met my expectation, offering me plenty of time with the vehicle. Car was cleaned up and prepped timely while we closed out financial paper work. It's running very well as expected.

wordwizard

Sep 7, 2016

Nathan was a bright spot in my purchase experience, he understood my needs and, unlike the finance manager, didn't try to push me into something I couldn't afford. The service dept. or whoever is responsible for the cars before they are sent out need to check details like pressure in tires, especially when the customer expresses concern about them when picking the car up. I have liked my Hundai very much, it's been a pleasure driving it, and I'm hoping it will prove to be mechanically sound and reliable.

megan.graham92

Sep 3, 2016

First time buying a car. Ben made sure all my questions were answered and I was happy. Extremely happy with the buying process and car.

dmenke66

Sep 1, 2016

Ben was fantastic. During the intial negotiation process Ben was up front with all pricing and there was no hidden gotcha surprises. He went over every feature on the car thoroughly with my daughter and I. Explained and answered all our questions thoroughly. We spent limited time at the dealership , in and out. Ben followed up with us via a phone call and email to see how everything was going. What a great experience ! We will definitely be back and asking for Ben!!

sullie1177

Aug 27, 2016

I came in on a Thursday and was immediately greeted by Jarrod. He was friendly, personable and not too pushy about getting me into a new lease.

connie.sandbothe

Aug 26, 2016

This was my second new car I've purchased from St Charles Hyundai, and both times had a very good experience. Aaron Litton was my most recent sales associate and I found him to be very professional and knowledgeable. Aaron didn't pressure me into buying something that wasn't right for me; he listened to what I needed and found me exactly what I wanted. When the time comes for my third car, I will definitely be certain to make St. Charles Hyundai my first choice. -Connie Sandbothe

asnirvana

Aug 24, 2016

I knew exactly what I wanted and needed in a car before I walked in. My salesperson was very helpful and happy to accommodate me with this in mind.

dustywall

Aug 24, 2016

Thank you for the great deal you offered me! I love the Elantra and love driving it! Jason Couch was very helpful and made the process of buying a new car very pleasant.

Jrderbak

Aug 24, 2016

St. Charles Hyundai continues to do great work. My wife and I are so happy with our Santa Fe and the experience we had from start to finish. Everyone was incredibly nice and made us feel comfortable. Thank you so much Aaron, Jason and Kevin!

pat_trask

Aug 24, 2016

I THINK MY EXPERIENCE BUYING MY SANTA FE WAS PERFECT & PAINLESS WHICH IS ALL YOU CAN EXPECT WHEN BUYING A CAR. I WOULD ALSO RECOMMEND THIS DEALERSHIP TO ANYONE LOOKING FOR A CAR. THEY ACTUALLY LISTEN TO WHAT YOU WANT & DELIVER

alpo12

Aug 22, 2016

Ben Macormic carried us through the process in a professional manner. Everything turned out as expected (or better). I've never been one to look forward to the automobile shopping experience, but Ben made it an enjoyable one.

hisblp

Aug 19, 2016

St Charles Hyundai is our, go to place, for a great deal, great product and great service. We are looking forward to another 10 years of satisfaction with our new Hyundai.

tproebsting

Aug 19, 2016

Excellent, excellent, excellent. I have purchased many vehicles from St. Charles Automotive over the past 14 years and have typically had a great experience. The most recent encounter was beyond belief in that they did more for me than any other dealer ever has to make sure I was satisfied and felt comfortable.

helen.v.proctor

Aug 18, 2016

This trade was great! I didn't expect to make a trade but I ended up with a new car with basically the same payments as my older car with a new warranty and no upcoming out of pocket expenses.

andrealong14

Aug 17, 2016

Had a great experience at St. Charles Hyundai. Ben was very helpful and very knowledgeable which made the stressful act of buying a car fun and easy. You can tell Ben has a passion for what he does and truly cares about the well being of his customers. I will absolutely be coming back for all my future car purchases.

danny

Aug 16, 2016

Ben is very knowledgeable and helped me through the new car features. He paired both my phone and Ipad to the radio (which neither of us knew could be done!) When I come by the dealership, Ben is there to help me with whatever I need. He's definitely not the type of sales rep that "forgets" you after the sale is made. Ben has been great to work with. This is already my second time buying a new car from this dealership, and combined with the great cars and awesome staff, not sure I'd need to go anywhere else.

michael_fisher98

Aug 14, 2016

Class act group of employees that helped me through the buying process would recommend them to anyone buying a Hyundai. I left satisfied!!! Great job Ben Macormic? My finance guy although I do cannot remember his name, was impressive as well.

cjfbear72

Aug 11, 2016

The whole staff was very good to me and made me feel special instead of stupid. Buying a car is my least favorite thing to do by they made it a real pleasure.

dkam04

Aug 11, 2016

Everyone at the dealership, especially Aaron Litton, was professional and friendly. I had an excellent experience and would definitely recommend them to anyone thinking of getting a new vehicle.

morepars63368

Aug 11, 2016

I knew what I wanted and was not pressured to either add more features or pick a different vehicle. Aaron Litton was very professional, and will recommend him to my friends.

awansuhail

Aug 10, 2016

Both Aaron Adam sales personal and Jason Freed have done professional and well customer service manners. I had great experience leasing car 2nd time at Saint Charles Hyundai. Great job

lmv5552

Aug 10, 2016

Would definitely come here again. We were treated with respect and not kept waiting. Ben was very helpful and explained everything about our new car. We had to come back with our trade in since we now live out of town and Ben made the switch as smooth as possible.

cesiegler

Aug 8, 2016

Great, friendly staff. Very helpful. Made my first car buying experience a little easier. I would definitely recommend this place to my friends and family. The staff was really wanting to work with my budget needs.

richiet383

Aug 5, 2016

I had a great experience buying a car from this place. The people were friendly and helped me understand the process of buying a car. Barry was awesome, and when I buy my next car, I'll go to him first for it. Great job!

mmalkmus1

Aug 4, 2016

Overall, the experience was great and I got the car I wanted. They told me if I had any questions I could come up and have them addressed.

williamkish

Aug 4, 2016

I highly recommend Jason Couch and the entire staff. Gave the car to my daughter who is driving her second Hyundai. She loves the car.

nickr1

Aug 3, 2016

Overall I had a good purchase experience. The negotiation was fair and honest. I appreciated that the typical game of leaving to discuss pricing with sales management was kept to a minimum. I would recommend the dealership to friends.

wootenshirley4153

Aug 2, 2016

I would definitely recommend St. Charles Hyundai my experience was hassle free, with great satisfaction and all the employees were really nice. Jason was very attentive .

wwwcweaver

Aug 2, 2016

I purchased at St. Charles Hyundai. Brought my granddaughter and my brother to St. Charles Hyundai for new car purchases. My brother in Des Moines and grandson in Baltimore will also be purchasing Hyundai products, in their respective areas.

paul47

Jul 30, 2016

Second purchase from this dealer. Always return for service even though I'm in Chesterfield. Will come back again when its time for a new car. Costco program dealer.

stules2001

Jul 30, 2016

The entire dealership experience was uneventful and low pressure. We were never pressed to "buy a car today", which happened at other dealerships, and as a result we did not return to those. Both the Salesperson, Aaron Litton, and F&I individual (his name escapes me as we only spent a very short amount of time with him), where knowledgeable of their respective products.

andrea_bryant03

Jul 27, 2016

I couldn't have asked for a better car buying experience! Everyone was friendly, helpful, professional, and I was treated as a valued customer rather than a way to make money.

bsbracken92

Jul 27, 2016

We were very pleased with our experience. We went in to buy a vehicle but ended up leasing. It was a better deal for us overall and will help us financially in the long run. I'm glad Ben presented both options to us. He came highly recommended from our old salesperson at our former dealership. I would definitely refer him to friends and family. Craig in finance was great to work with too. Really genuine and helpful. Didn't try to pressure us into adding a lot of extras that we didn't need. I appreciated that. .

philgile_33

Jul 25, 2016

Jarrod and Jason were great to work with. Very professional highly recommend them. they made sure everything was good on my vehicle and stayed late to make sure the deal was good

copenlander

Jul 23, 2016

Aaron Litton was a joy to work with. He has a great rapport with people and made a lot of fun, side conversation. I was very apprehensive about going into this, I loved my Azera, and was not ready to part for it for a few more years, but I felt so great when I left. This is actually, the first time I researched, and did all the legwork, and bought a car all by myself. I usually just take my husband's hand-me-downs, ha ha, they are usually pretty good hand-me-downs, like the Azera, but nonetheless he has always done the work and the dealerships and before that my dad has helped me. I was very happy with the way I was dealt with and the numbers I was given for the car, the brand-new one, and my trade-in. I was not happy that they could not fix my trade-in, which forced me to buy a new car, but that is another issue. ? I also dealt with Jason in finance and that was the part I was very nervous about doing by myself, because I know sometimes "they" can be very, very pushy about forcing you to buy stuff that you didn't really think you wanted or needed. I did not feel that way with Jason at all, I thought he was so very professional and very nice to work with. Again, like Aaron, he was very friendly and engaging and we had a very nice conversation, and I thought I would leave the finance office with my stomach in knots, but I felt like I had met a very good person and walked away feeling very good about the situation. All in all, it was a very great experience, one that I was dreading, and didn't think I could do on my own, but I did. Everyone was very lovely at the dealership, and although some people might think I am crazy to buy another Hyundai, after driving one since 2007 and bragging about it all the time and also the fact that It only had 42,000 miles on it, and suddenly crapped out on me, I still feel good about buying from this company. You didn't ask, but I did work with a guy named Bob and service, and he was very, very helpful. I think he worked really hard to try to fix the Azera and he was always good about calling me and letting me know about the progress or lack there of. Thank you everyone for helping me buy a car that I am in love with, my 2016 Honda Sonata Limited. I look forward to coming in there, very rarely, just for service, and hopefully nothing else. Sincerely, Cherie Openlander

gmb8452

Jul 23, 2016

Aaron and all of the staff at St. Charles Automotive were wonderful! They met all of our needs and made the car-leasing experience very pleasant.

ktostrega

Jul 23, 2016

Very Satisfied with dealership and the cost of thr 2017 Santa Fe. It's a great value for the amount of options compared to other brands.

rachelmenscher

Jul 23, 2016

This Hyundai dealership has good service, but took far too long to get us out the door. I knew the car I wanted going in, and they took too long trying to describe features and then financing.

rpancio

Jul 22, 2016

Lease of vehicle was completed professionally without the customary sales to sales manager back to customer type negotiations. They wanted to sell I wanted to buy, seamless transaction.

thegormans

Jul 21, 2016

I am sorry to say that our experience with the finance representative has tainted an otherwise positive experience. Aaron Adams was extremely helpful and pleasant to deal with. However a few days after delivery I was told by Jason Freed that was required to unfreeze our credit reports a second time. Even though he told us everything was fine when we closed the deal. I still have not received my title even though it was ready several days ago and after I contacted Mr Freed who told me it was in the mail. Yet I have received my first payment notice which was due in less than a week. Good thing because I am sure that that Hyundai finance wouldn't believe me if I told them that my check was in the mail. I can not help but think that our purchase was forgotten about and we were made to jump through hoops to accommodate Mr Freed's oversight. Not to mention that there was additional cost to me for unfreezing our credit reports. Very disappointed.

nakiesel

Jul 19, 2016

We were greeted quickly and got to business quickly. We were not "sold" or shown options we didn't want or need. It was a clear and relatively simple process which was refreshung.

janetstewart1955

Jul 15, 2016

Ben was very knowledgeable about the Elantra and the buying process. Made the experience pleasant. Thank you. Will recommend him to my friends and family.

tcobb1985

Jul 15, 2016

Ben went above and beyond to make sure we got exactly what we were looking for. We'lol be back for sure to see him again.

thecaat58

Jul 15, 2016

This was a very good dealership to work with. The staff was friendly, and there was a good selection of cars available to test drive.

rhamann59

Jul 14, 2016

What more do you want me to say. I have answered all the questions to the best of my ability. First purchase of a Hyundai product. I will see what type of vehicle I have bought by how useful and dependable it is.

cabboys27

Jul 13, 2016

My experience with Hyundai was excellent. I will definitely recommend St. Charles Hyundai to my friends & family. My sales person (Steve Williams) was very knowledgeable. I really appreciate his help in setting things up.

mjschinker

Jul 13, 2016

Jarrod was our main point of contact. He was very informed, not pushy, extremely helpful. Jason helped us with explaining all of the warranty information and purchasing extended warranties as well as a maintenance plan.

amandaruesche

Jul 8, 2016

Aaron was great in helping my husband and I find the car I wanted in the price range we could afford. Out of the other dealers we visited, Hyundai had the best establishment and customer service.

bob.kalinowski

Jul 8, 2016

Great experience with very helpful Nathan as our sales person. Third car I've bought from St. Charles Hyundai. Helped us with a broken down trade in vehicle as well, which was a key point to turning the sale.

kimphoebus

Jul 8, 2016

Saint Charles Hyundai is awesome. I recommend them to everyone and I will definitely go back when I'm in need of another vehicle. Thank you for making my new purchase so easy

pjhenson

Jul 7, 2016

Efficient service. Pleasant personnel. Took time to evaluate my needs, my preferences and my budget. Paired my phone, told me how to download Android auto, and went over maintenance clearly.

penrod2001

Jun 30, 2016

I initially went to another Hyundai dealer in Wentzville which was a mistake since they do not have the same standards that St Charles Nissan has. I went to St Charles Nissan the very next day a little put off with the car buying experience but within minutes of meeting Ben Macormic I knew this was going to be a totally different experience. I felt at ease with no pressure to buy a certain car. Ben was patient and showed me several cars that were in my price range and was very informative when I had questions. I was given a fair price on my trade in more than the pther dealer was willing to give me. I left with a 2014 Hyundai Sonata within 3 hours. I can't say enough great things about this place and Ben Macormic. Thank you I will be back when I am looking for another car.

Tinky

Jun 27, 2016

Jason Couch was our sales person. He listened to what we exactly wanted and he delivered..He has a very easy approach and answered all of our questions and concerns . We purchased our 2016 Elantra from him in record time, and I would recommend everyone who reads this to stop in and see him. I am sure you will be very happy with the results, as were we.

hrtate02

Jun 25, 2016

After waiting around for hours at multiple other dealerships we were pleasantly surprised when we were able to be in and out of Hyundai St. Charles quickly. It was a great experience thanks to the helpful and friendly staff

kevin.walleman

Jun 24, 2016

I have already stated that this dealership is extremely professional and would not hesitate to recommend it to my friends and family. Steve Williams is what I would consider to be very knowledgeable and friendly and went out of his way to assist the wife and I.

ldsherron

Jun 24, 2016

I was totally satisfied with my vehicle purchase experience. Your sales and finance professionals made buying the car pleasant and painless. This should make it over twenty-five words.

angiedens

Jun 22, 2016

We just bought a new car for our son and had a very good experience! Nathan was very professional and friendly and so helpful. He knew the car well and we appreciated his recommendations and feedback.

JDesemone

Jun 22, 2016

service is terrible. wont warranty my peeling paint, and also told me this is normal sounding. the turbo seals are shot. i will never be going back there again. check my youtube video for the sound.dealing Chris Johnson was decentsearch 2014 Genesis Coupe Problems since it wont let me post a link

mhoelting21179

Jun 17, 2016

We had an awesome experience, would for sure go back. Jarrod Finder was a terrific sales guy, very nice, not pushy, patient, very easy to talk to. Stayed after hours to get the deal finished. After, my parents had a great experience, it was great to have the same experience. For sure would recommend the dealership to anyone.

mrm0

Jun 17, 2016

the fact that I can't go on here is not good. I've tried four times to get past this page. One more and I'm done trying this.

rob-ann

Jun 17, 2016

Great service and dealership we have bought two cars very happy with both. I am very impressed with the service center and how they operate .

cchristel3113

Jun 16, 2016

Salesman was very friendly and listened to my needs as a customer and was able to beat my expectations in my first brand new car buying experience!

tanman

Jun 16, 2016

Never been disappointed, and this is our 4 automobile all from St Charles Hyundai. This is our first Elantra. So, far its a great car. Proud too say its great place to buy a car!!!!!

david.walsh480

Jun 12, 2016

Good experience and meet my expectations. I would come back again. Sales team was very helpful and courteous. Jason is great to work with and showed me the features of my car.

marylsaputo

Jun 11, 2016

Everyone was extremely friendly and helpful. The deal was quick and perfect. I was a previous Hyundai owner and knew what I wanted. Aaron was patient and personable.

hbs87stl80b

Jun 10, 2016

The easiest car purchase I've ever made. And they even called me back a week later to offer a Deal where Hyundai picks up my first 3 payments. Awesome!

karen20

Jun 10, 2016

Had great service attention by all staff. The were helpful, friendly and actually fun. Aaron was very knowledgeable about the car and was able to answer all my questions.

sharontaxteampayroll

Jun 9, 2016

JARROD FINDER IS THE GUY YOU WANT TO ASK FOR WHEN INTERESTED IN A VEHICLE. HE WILL TREAT YOU WITH RESPECT AND SINCERELY HELP YOU FIND THE BEST OPTION FOR YOU.

mcjablonski

Jun 7, 2016

I am 74 years old and this is the finest dealership I have ever dealt with. Staff was not aggressive and were friendly, helpful and informative. I was not pressured and the purchase experience was very pleasant.

rogerdrescher

Jun 6, 2016

The dealer.ship was very nice to work.I would recommed the dearlership to my friends. I had a great expierence dealing with Jason. The fiance department was very helpful, Thanks Roger

nancysdoyle

Jun 3, 2016

I have purchased 4 cars from this dealership and will continue to come here in the future. Ben Macormic is a great salesman. Very helpful and friendly. Jason in finance was also very nice. I come to the dealer for all of my service. I appreciate the fair way I am treated.

sturnbough

Jun 1, 2016

Nathan was very friendly and professional. I didn't feel pressured or uncomfortable at all during the car buying experience. I was very pleased with how the sales manager gave me the invoice price of the car because I am a teacher. That means a lot.

hopec1125

May 26, 2016

Jason made sure that not only I was happy, but that my dad was happy with everything also, which isn't always the easiest to do. It's the first time in quite a few years I've bought a brand new vehicle but thanks to Jason, I'll definitely be back for all my new car stuff!! Twas' a pleasure.

jamielynn0913

May 26, 2016

Steve Williams was absolutely amazing. He took the time to answer every single one of my, at times, ridiculous questions. He had a lot of patience with me and my indecisiveness. I hope to work with him again on my next new Hyundai.

sbandarla

May 22, 2016

Keep up the good work guys. My Purchase experience was almost perfect. Sales rep was very patient and I test drove 3 different trims in the same model to make sure I get what I was looking for. There was no push, urgency or rush from sales rep. What a difference this is from my previous car purchase....I will definitely recommend this dealership to my friends and family.

kohmjenn

May 19, 2016

Everything was amazing! The staff was very helpful and I will be back. Thank you so much for all of the help. Car runs great.

rhansee

May 19, 2016

I enjoyed working with Aaron Adams. He presented himself with great professionalism, and was very helpful explaining many of the benefits of my new car.

noel.b.foster

May 16, 2016

Good overall experience, sales are not high pressure. Finance is straight forward, no tricks. Service is pretty good but not great, the attention to detail is lacking.

newyawkrizzo

May 14, 2016

Third time was the charm for me! How many dealerships do you know that would let you change your mind not once, but twice? I had to grow up. I had to buy a car that was responsible, reliable and safe....and bigger... for I am now a grandmother to a beautiful boy that i care for 3 days a week, with another one on the way. I had to give up my little red sports car. I went to St. Charles Automotive group and came home with a safe, responsible vehicle. Well, the car I bought was just a tad "underwhelming" after having driven a car with "all the bells and whistles" ....I asked and was able to return it for another vehicle WITH all the bells and whistles. After driving it less than a week, i was still not "in love" with this car, and it was a bit overwhelming in it's size. Well, I did it. I made the phone call that took every ounce of nerve I had. Who would let me do that twice? (I know they're probably thinking '" Crazy woman, can't make up her mind...sheesh. ") Well, before I called I did some research...I watched video reviews, and I made a decision. I called and asked if I could just test drive the new 2016 Hyundai Tuscon Sport. They let me, I did, and I KNEW...without a second thought, twinge, or whatever you want to call it, that this Tuscon was for me. Needless to say, they made it happen. Third time WAS a charm for me. Thank you for everything... Debi Rizzo

brian6j

May 12, 2016

Very smooth transaction, explained the car and all the rebates I could get. Awesome, got the exact make and model I wanted at a great price. No hassle deal.

bs8653

May 12, 2016

This purchase was our third new car from St. Charles Hyundai since 2007. We have our vehicles serviced there as well and are very happy with the professionalism and integrity of service and sales staff.

jcardinals55go

May 12, 2016

Felt very comfortable and no pressure mr. Williams explained all Leasing and purchasing options in a professional manner my new Hyundai was in perfect condition except for trunk lid release needs adjustment will make appointment at service center this is not a complaint they did an excellent job at st. Charles Hyundai Son also bought a car there a few years back and a co-worker and friend had excellent experiences at this dealership

richard.walsh226

May 12, 2016

My wife and I have purchased or leased seven vehicles from this dealership, we have used the service department with confidence knowing that our safety and confidence in our vehicles was of utmost importance to the staff of service department. We continued to use the service department beyond the 100,000 miles warranty. We still have a 2002 Elantra approaching 190,000 miles that is serviced at dealership. My past experiences of dealing with other dealerships was extremely uncomfortable, whereas our experiences with St. Charles Hyundai have been very comfortable experience working with their very courteous and competent team members. Winn & Richard Walsh

sarge55

May 12, 2016

St. Charles Hyundai is a great place to buy a car. Sales people are very friendly, not pushy, helpful, and knowledgeable. This is our first Hyundai and looking forward to more purchases like the all electric "Iconic".

suziheisler

May 12, 2016

I purchased a 2017 Santa Fe Sport 2.0T. I originally was planning on buying from a different manufacturer but was thoroughly impressed with the safety features of the Santa Fe and the outstanding customer service from Nathan. I'm very happy with my purchase.

tracy.piedmont

May 12, 2016

What a great experience! Never before have I been treated so well at a dealership and my a salesperson while buying a car! Can't imagine buying from anyone else now! Thank you!!!

ajg925

May 10, 2016

The people at this dealership are so easy to work with, no pressure and I have always left with exactly what I wanted! They listen to your needs and find exactly what you are looking for in 1 shot

ggajp59

May 9, 2016

St. Charles Hyundai made my car buying experience a pleasure. The salesman gave me all the information I needed to make the right decision. There was no pressure and I felt very comfortable purchasing from there. This is the 2nd vehicle I have purchased from them and I would return and recommend them to all.

kam1947

May 9, 2016

Nathan does not push and tries to work with the customer. I do think the dealership could pick better loan company Rate was higher than local credit unions.

rnpetroff

May 9, 2016

Our experience with Steve left us feeling extremely satisfied and confident we made the right decision by choosing your dealership for our new car! We never felt pressured our misled. Steve walked us through the process and answered every question with a complete explanation. Thank you for making our experience relaxed and pleasurable. Lisa and Patrick Petroff

wdtrupiano4625

May 9, 2016

St. Charles Hyundai was helpful with just the right amount of salesman interaction on the 2 visits I made there. Nathan Nazari was very understanding of what I wanted and he brought up the car I wanted to test drive right away without ''bugging'' me. I didn't buy that first day and Nathan was still very understanding. Several months later I'd made up my mind which model Tucson I wanted and I was happy to see Nathan still there. He let me take an extended test drive in the car I liked and the numbers worked. St. Charles Hyundai and 2016 Tucson = Good Experience.

tv_alega

May 6, 2016

Great experience! The staff was friendly and very professional. Ben Macormic, the sales representative, helped us to find a right car for our son. He made us feel very comfortable in the process. Also, Ben knows what he is selling that explained to us everything that we wanted to know about the car. I definitely recommend him to my friends.

andyhudsonstl

May 2, 2016

Our salesperson, Jarrod Finder, was knowledgeable, professional, courteous and friendly. A very positive all-around experience. We are really enjoying our new Santa Fe. Thank you!

capitalstewardshipservices

Apr 30, 2016

It was an excellent experience. Nathan Nazari is the reason we buy Hyundai's. This is our third new car purchased from Nathan. Also, Bob Beck, in the Service Dept. has served us with excellence.

davidcarmi

Apr 30, 2016

This is our fourth Hyundai. While I appreciate the sales staff, it's the service department that keeps us coming back. Friendly, helpful, and accommodating are all words I can use to describe my previous service experience.

MistySkye

Apr 30, 2016

Jarrod and Ben took excellent care of us. They reserved the vehicle we wanted and had it waiting for us when we arrived. They answered all of our questions and made sure we were satisfied before we made our purchase. Great people and we are very happy with our new car!

amanda63031

Apr 29, 2016

Overall great experience. Aaron did an amazing job helping us find the perfect car for our needs. I hope to work with you guys again on any future car purchases!

vollmerteri

Apr 29, 2016

Work with Aaron via e-mail for about a week and then Ben when we got to dealership both did a great job. Thank You Both

dlfowler6

Apr 26, 2016

The overall service was very good. Everyone was friendly and helpful. My salesman went out of his way to help make the whole deal workable and satisfactory. I would lease or purchase another vehicle from this dealership.

hinchsliffs

Apr 26, 2016

I would have to say this was the best experience I have ever had in purchasing a vehicle. Our sales person Aaron Adams is what made the deal worthwhile. He was honest, polite and most of all not pushy! He answered any questions we had and he also followed up with us to make sure everything was ok. If you continue to employ this type of individual your company will continue success. Jason Freed was also very proficient with the handling of the financial paperwork.

landerson678

Apr 22, 2016

Great experience working with Nathan from the time I spoke to him on the phone until the end of the sale process. Asked all of the right questions and ensured that he kept me in the loop throughout the entire process regarding all of the details.

patmccoy28

Apr 20, 2016

Steve was very helpful and professional as well as friendly but not pushy. This is the second car we have bought from him at this dealership.

wwwcweaver

Apr 14, 2016

I've owned different Hyundai vehicles(Genesis, Azera, Santa Fe,and now a Sonata. Recently drove to Hot Springs, Ar on 12 gallons of gas(428 miles) No sacrifice in luxury or ride. Pleased.

brenda_rentel

Apr 13, 2016

Good experience. Excellent service. I have purchased multiple vehicles at this dealership and have recommended to friends and family. Made the process painless and pleasant. Will continue to recommend.

collette22580

Apr 13, 2016

Aaron my sales person went above and beyond to helping me! He was so professional and very helpful!! He knew a lot about this vehicle and let me know that it was a great car.

michael.j.may

Apr 13, 2016

The service at St. Charles Hyundai was very professional. They let you think about stuff that they were telling you and they were not pushy.

pluesse

Apr 12, 2016

My husband and I were extremely satisfied with Hyundai. This is the first time we've ever purchased another vehicle other than a chevy, so we were a little skpetical. Everyone made us feel very comfortable as soon as we walked in the door. Our experience was great! We felt like Jarrod went out of his way to satisfy us. Thank you Hyundai! You'll definitely see us again!

christopher.pittman90

Apr 9, 2016

St. Charles Hyundai is an amazing dealership with straightforward salesmen who give honest pricing and great deals. I have purchased 3 vehicles from this dealership and have been very satisfied every time.

ghoffmann0

Apr 9, 2016

I look forward to working with Steve again in the future. The entire experience was actually pleasant and I was not once annoyed with the typical dealer BS and gamesmanship that I completely hate.

troopswift3718

Apr 9, 2016

I liked how Jared picked my car based on the question he had asked me & my needs. The Financial supervisor came out & broke it all down for me to understand the cost- great team work & made me happy with the deal

rckeiser

Apr 7, 2016

Craig in Finance was excellent and walked us through the financing of the car and we purchased a 10 year 100,000 mile warranty for protection. It was the right thing to do.

steve48

Apr 7, 2016

My entire experience in evaluating and purchasing my new car was top shelf all the way. Not your stereotypical car dealership experience. I was offered great information and the time for questions, evaluations and decision making. I will be back.

reggers0

Apr 6, 2016

I experienced a prompt greeting, a complete description of the vehicles I was interested in, my questions were answered and I have been very happy with my decision.

Erin1561

Apr 5, 2016

I can't express enough the wonderful experience I had in trading in my car for a new Hyundai. Anthony Harris is amazing! He genuinely cared and listened to my wants and needs. He reassured me that he would take care of me and he did! And then when I got to the financial part of it, Craig Smith was also wonderful! Making sure I understood everything and advising HE would call my insurance company for me & he did!! This is the second time I have bought from St. Charles Hyundai and I will continue to do so and the customer service is like no other!!

Momof3Js-Ms. Poindexter

Apr 4, 2016

March 25, 2016. I had to buy a new car and I was very hesitant and nervous to venture into this alone. I went into this with a spreadsheet, with costs, mileage, Kelly Blue Book Values, mileages, ratings, etc. I was not going to let anyone talk me into a car I didn't want. From the moment I walked into St. Charles Hyundai I was treated wonderfully. I was greeted by the receptionist and she led me to Ben. He was so patient and so friendly. There was no need for him to take the time to get to know my family and myself on a personal level because I was going to buy a car regardless, but he didn't know that, so I believe that he goes the extra mile to make every customer worth his time. The car I came to buy wasn't available, but he found me one even better. We went on a couple of test drives, he knew his stuff. He gave me history on what I wanted to purchase, but the majority of the time was spent getting to know him as a person and that is what made the deal go so smoothly. When we sat down to make the deal, he asked what I wanted, I told him and that was it! The experience was so great and Ben was such a genuine person that my mom, who was with me that day, purchased a car as well and she had no need or any intentions of buying a new vehicle.

David Williams

Apr 3, 2016

My mother and I are from Indiana and were down in St. Charles to see family. While we were in St. Charles I found this dealership and was helped immediately by Anthony Harris, he is awesome, friendly and funny. We were only there to look at cars, but ended up buying one. Highly recommended, If we were closer I would send everyone I know to St. Charles Hyundai.

chapcoptch

Apr 2, 2016

Spent a little too much down time through the whole purchasing process but well worth the time for the AWESOME car and great financial person and great salesman.

shawn.ivory

Apr 2, 2016

I had a great experience at St Charles Hyundai. I was never pressured and was given straight forward answers. The staff is great and I will definitely recommend them to anyone.

brownbarry

Apr 1, 2016

This is my second purchase from St. Charles Hyundai and this was another home run! I have dealt with many dealerships in the past and St. Charles Hyundai is by far the friendliest, easiest and fairest dealership I have purchased from. I highly recommend anyone to visit St. Charles Hyundai and you won't be disappointed!

dahoo922

Apr 1, 2016

It was very pleasant working with Aaron Adams. Very polite, non aggressive. Answered all my questions and provided me with requested info prior to sale.

Graczyk

Mar 31, 2016

The car buying experience we had was outstanding. Aaron was fast to come up with a deal we liked & this is our second car we have bought from him at this dealer. Dan also did an excellent job with our finance paperwork & this was the easiest car purchase we have ever made.

jeff.allwin

Mar 31, 2016

The dealership internet price was $34,987. When we went to purchase the vehicle, they said the price was incorrect. The dealership (Jeff the sales manager) added another $2,000 onto the price of the car. Bait and switch. Not Happy! Although, we still purchased the car. We brought the car back to have the windows tinted for $199.00. My wife Michelle noticed that one of the tires was low on pressure (30 lbs.) She asked if they could put air in the tire while they still had the car. They said yes but all they did was reset the tire pressure monitor. The tire is currently showing a pressure of 28 to 30 lbs. Terrible service. How hard is it to put air in a tire. Maybe the technician did not know how to put air in a tire but new how to reset the tire pressure monitor. Sorry for my sarcasm, extremely frustrated!

shealynfox

Mar 31, 2016

Great, really nice people. Not too pushy. Some clerical work that required subsequent visits. Detracted from some of the excitement, but we ended up with an excellent deal!

Chandler M

Mar 30, 2016

Mike is great to work with he'll go the extra mile to work with you. He cares about his clients and getting them the best deal for them. This was my first experience and my first car and it was better than I could have expected. I didn't expect it be able to drive off with such a good deal. I highly recommend him and I will be sure to come back to him when the need for a new car presents itself. He worked with several banks to get me approved for a loan. He worked hard to get me in the car I wanted! I couldn't have been more pleased with him. Dan in the financial office was a great help as well! I got all the information I needed. Everyone was very professional and polite! Thank you so much Mike and Dan!!

darrendgreer

Mar 30, 2016

This is the second vehicle I have purchased at St. Charles Hyunda in 16 months. Another great experience and I would highly recommend their service and product.

Prasanth Nair

Mar 30, 2016

100% satisfied with dealer and staff. It's help me to get a good car . Nathan is one of the best sales person i met. I would recommend this to my friends

Jake1

Mar 26, 2016

It was a wonderful and pleasant experience all thanks to Anthony Harris. He was so helpful in finding a car and very easy to talk to during the whole experience. He made buying my first car very memorable.

deckerwilliam

Mar 25, 2016

"I give the sales person one chance to ""see the man with the red pen"". That's all it took. Sales manager came back with an acceptable counter-offer that worked for everyone. No need to send the salesperson back."

npostal1

Mar 17, 2016

Over all a four on dealership my salesperson was great. This was my second purchase everyone was very helpful from the beginning to the end. He explained to me all the features my vehicle had to offer in great detail.

jessica_587

Mar 14, 2016

I drove 2 hours to get to this dealership and I couldn't be happier that I did. They worked with my husband and I and got us the vehicle we wanted. The customer service was great and they didn't try to pressure me into another vehicle like most places do. I would recommended this dealership to anyone looking for great customer service and employees willing to work for the customer if they are in the market for a Hyundai!

purpleplus

Mar 14, 2016

St. Charles Hyundai gives excellent service. They are professional, informative and non-pressuring. The vehicles are high quality as well. We love our new Tucson, and would not hesitate to recommend their dealership to friends or family.

eliz310

Mar 11, 2016

Rich Chizmar is an excellent salesman. He went above and beyond to help us find the right vehicle to meet our needs at the right price. I would recommend his fantastic service to anyone! Job well done!

tharp1121

Mar 11, 2016

I was very pleased with how I was treated there and that I have no complains on how things were done, and I would have to say that I would go back their again for my oil changes and other stuff like that.

Jrderbak

Feb 20, 2016

I really enjoyed the entire experience. Aaron Litton was very honest and helpful. We will be back, in fact I can't wait to get another car.

MATTWAVADA

Feb 18, 2016

Employees were friendly. Bought two vehicles, one new, one previously leased, so the process was lengthy. However, they worked diligently and kept everything moving without any major delays.

MBSTAR2

Feb 18, 2016

We are very pleased with the experience of purchasing our new car. We were treated with the utmost respect, and we received the needed time to learn all about our new Sonata. We look forward to a long relationship, and when the time comes to purchase again, we will definitely come to St. Charles Hyundai.

mjm81087

Feb 18, 2016

I just wrote a very lengthy positive review on the previous page. Please see that. But in short, Aaron and Jason are the two reasons we walked out that night with a new car. They are ASSETS to you, and you should keep them around. We will most definitely be coming back to this location for our next purchase. They treated me with value, that's important. They were not your typical car salesmen. That's VERY important. Thank YOU for helping us. I am serious when I say that THEY helped us purchase a car, not the other way around. I am glad we came to that location and made the phone call to come in.

CHELSEA.EDMISTON1

Feb 17, 2016

I went in and right away was helped. I got exactly the car I wanted. The paper work was very clear on what I was signing and I never felt confused on anything. Aaron did a great job of informing me of what was going on throughout the entire experience.

GLB3852

Feb 12, 2016

Our dealing with all the people at this dealership was great experience, they all made the experience as easy as they could. We are very happy with our choice.

mrgrande2

Feb 11, 2016

This is my second vehicle purchased from this location and both from Ben Macormic. I will purchase another one and send in friends and family.

ADHIKARIBIPIN

Feb 10, 2016

5 star car buying experience and very professional and welcoming i will definitely visit again when i have to buy another car. this is my second hyundai from this dealer.

MALIBU2RIDE

Feb 4, 2016

Best dealership to buy from, hands down. Very easy to deal with and great quality vehicles. Best pricing, friendly staff. Have bought our last several vehicles here.

Tim11

Feb 2, 2016

Sales person Steve Williams was helpful and pleasant to work with. Finance manager Dan gibbons was great to work and negotiate with. Got me a great deal on my Hyundai and i wouldn't think twice about referring them to someone who is in the market for a car.

GADAMS36

Jan 27, 2016

Sales agent Nathanial was informative, thorough and very patient. The entire staff was friendly and took advantage of every opportunity to make the buying experience positive.

215MDMO

Jan 26, 2016

Excellent sales personnel, service department, all are friendly, knowledgeable and willing to help customers. Certainly would recommend St Charles Hyundai to family and friends. We are enjoying our Genesis.

SAMANTHAMCWAY

Jan 26, 2016

Was in an out in 3 hours. Jason is a very good sales men. Would definitely buy my next car from st.charles. very happy with my purchase. Thank you

ChristinaJ

Jan 16, 2016

We just bought our third vehicle from this dealership. They always have a good selection of used cars and the customer service is great. Ben is always great to work with. He is friendly and very knowledegable about what is in stock. It made buying a new car very quick and easy. THANKS!

Tojohn63

Jan 16, 2016

This was my third buying experience at St Charles Automotive. Always great. Ben creates a hassle free no pressure experience which is why I keep going back. His honesty with his experience has seemed to put me in cars that last and really fit me and my lifestyle. See Ya for number four in a few years Ben.

MATTHEW.GARASCIA311

Jan 14, 2016

As always this dealership is top notch and would recommend this to anyone looking for a viechele. This dealership isbthe Gold Standard in my opinion.

BWTWATSON

Jan 12, 2016

Excellent staff, I really enjoyed working with Steve Williams.. I have purchased 2 vehicles from him in just 4 years and I plan on buying my next car from him a well

Lauren26

Jan 12, 2016

Jason was very helpful and knew all the answers to every question when I bought my new Hyundai Tucson! He is also very good about answering my text messages and emails when I have question about my SUV!

LAURENKSMITH1

Jan 7, 2016

It was great everyone was very helpful and friendly! I also liked how they pulled my old car into the garage and new one to take all my stuff out of the old car.

MATTHEWROSSSTL

Jan 7, 2016

Ben called me and said he could lower my payment and get me into a newer Sonata. That's exactly what he did. No pressure to whatsoever and was honest with me. The monthly payment he quoted me, was the monthly payment I received. Ben M. was awesome to work with and would not hesitate to work with him again.

CMPBLLBOBBY

Jan 4, 2016

My overall experience with this dealership was excellent! I knew what I wanted and they assisted me in getting into that car. I would purchase/lease from this dealership again.

ELIZABETHLDIEBOLD

Dec 30, 2015

This is my 2nd hyundai car I have purchased at this dealership! Everything was quick and easy both times and I was in my new car in no time. Every step of the process was explained to me too and all my questions answered. Love my new car! Thanks so much!

JEFFREYCLEM

Dec 29, 2015

I recently had decided to get a solid, safe vehicle for my son. We had previously purchased a 2014 Santa Fe Sport 2.0T from St. Charles Hyundai through Aaron Litton. So we have had experience with both the sales, finance (Craig), and service departments at the dealership. Because we absolutely love our Santa Fe, and have had nothing but great service since our purchase, we had a great starting point. So we went up to take a look, and Aaron happened to be on the spot and came out to show us a 2016 Elantra. Off for a test drive. Then we talked through the value differences in the various models and packages. We were able to get the car we wanted (again) at the price we wanted (again), with the dealership and service that we wanted (again). Thanks (again) for a great experience. See ya next time.

STARMERGEORGE

Dec 28, 2015

Very good experience Steve helped make this deal happen don't think deal would of happened without him made me very comfortable and no high pressure. I'll be a customer for life

BADASDAN2001

Dec 12, 2015

This was the wife and I first new car, and these guys made it a great experience. We went into the dealership for a test drive, and left with a great deal for our new car. Thanks again guys.

PINKY40

Dec 11, 2015

I have researched my 2016 Tuscon extensively and knew exactly what model, type, options I wanted. I contacted several dealerships in the Fairview/St. Louis area and only St.Charles Hyundai and Dean team ever contacted me back with a price on the vehicle. I made it very clear I was going to buy this vehicle from the dealer with the lowest price on 11/30/15. Surprises me that only these two dealers are interested in making sales. Aufenburg said they could not price a vehicle they did not have in stock. They also tried to sell me one that they did have in stock stating that the AWD system is overriden after 8 mph and therefore is only FWD after that. Liars. Neither of the 2 dealers that gave me a quote had my particular vehicle in stock, yet we made the deal sight unseen, over the phone. Picked it up from St. Charles Hyundai after work on the 30th and couldn't be happier. No bate and switch. No games. No nonsense dealership.

Garrett

Dec 9, 2015

Arron Litton goes above and beyond for us and our needs. He is an asset to the dealership. We will be coming back and recommending to others.

JESSICAD.SIBERT

Dec 9, 2015

I am new to buying cars and took my parents who are much more experienced with me. I, and they, agree that the experience at this dealership with Jason was great. I had a lot of questions and wanted to be absolutely sure before I purchased. Jason was great to work with and went above and beyond to get all of the information and options that I needed to make the best decision for myself.

Bob

Dec 4, 2015

My wife and I had a wonderful experience buying our new Tucson. Not only did we get a great deal, we felt as though we were among friends, you now that feeling, the feeling of not being pressured , just being helped and informed on the deal at hand. And all of this is due to our salesman and new friend ,Rich Chizmar. He is very knowledgeable about Hyundai . Great guy . The whole staff worked very well together , which makes buying from them a pleasure . No Advil needed here . Just the need for a great vehicle.

DEFTINYTINKER

Dec 2, 2015

Great car, at a great price, leased from from a great dealership. What more to say. Always easy to do busy with St. Charles Hyundai.

PKHENNEN47

Dec 2, 2015

I was very pleased with Ben Macomic. He was thorough.with the review on the mechanics of mh new car. This my 3rd Santa Fe. I love the cars. The se rvice department has always top notch. The finance mzn Craig Smith nice and thorough.

chrispaeng

Nov 26, 2015

The best price and service. Only thing that I want to mention is that I have bought 4 Hyundai cars from this St.Charles Hyundai since 2003.

CHRISSTOCKR

Nov 17, 2015

I live 28 miles from this dealership and only 7 miles from Suntrup, and yet I will NEVER take my car to Suntrup again. The sales service department of St. Charles Hyundai are top notch. I just bought my second Genesis there and my husband bought his Sante Fe there 3 years ago. We happily drive the distance just to get the quality of service provided by St. Charles. Thanks! I hope you keep up the good work and never go out of business!!

SCHAFERC123

Nov 15, 2015

Ask for Jason Couch! He was funny, relate-able, and all around great! I went in looking for a used car, a very specific car. And Jason was willing to sell me the car (It was a great car) but he also let me know of my other options and then he helped me make a decision that was smarter and would benefit me more in the long run. I left with a brand new Hyundai Elantra and I LOVE IT! It's so pretty, has what I want, and was a better deal for me.

ABBEYCAT33

Nov 12, 2015

I have worked with both Sean and Ben and they have been successful in eliminating my anxiety of buy a car! This is a major accomplishment in my opinion.

JMLPILGRIM

Nov 12, 2015

I went in to get a tire replaced and walked out with a new car! These guys are great! Sean is a good salesman and really took the extra time and went that extra mile for me. I appreciate your team and all they did to help get me into a brand new car!

BCHAM421

Nov 11, 2015

We had a great experience again!! Thank you Nathan Nazari for treating us so well!! We appreciate your knowledge, great customer service, and yet another fast and easy transaction!!

MELANIEGROSS78

Nov 10, 2015

Sean was very helpful in finding the perfect car for me! I had leased my previous vechile from him and wouldn't deal with anyone but him.

DANDP1962

Nov 7, 2015

went the extra mile to sell me a car. this is my third sonata and my best sales experience.Thank you all for a satisfying experience.

GMANGPAP

Nov 4, 2015

Our salesman Sean Varela made this a very pleasant car buying experience. We would recommend this dealership. If you are in the market for a new Hyundai stop here first.

DHIGH0

Nov 3, 2015

Got the car I wanted at a fair price from a very good friendly dealership the entire process from looking on yhe website to taking delivery of the car was easy and quick

CASSIECRABB26

Oct 30, 2015

We have worked with several people at this location and everyone is great. Specifically Sean Varela was who mainly helped us and did a fantastic job. Everyone is extremely friendly, helpful, courteous, and professional! Makes buying a car such a pleasant experience.

REDWARDS188030

Oct 30, 2015

Both Ben and Greg went above and beyond to see that all our needs were met.They were very professional and helpful. Will definitely recommend St. Charles Automative.

JEREMYZINN

Oct 27, 2015

Ben is a wonderful salesman. No only did we buy our car from him, my son just went and bought a car from him too. Between everyone in our family, we have purchased 5 vehicles from St Charles Hyundai, and we have never felt pressured to purchase anything we didn't want or couldn't afford.

REHPOC

Oct 26, 2015

The experience was great ... I would definitely recommend someone .He was an awesome dealer,he assisted me with knowledge about my car and the financial part of it all...

MFARBEND

Oct 21, 2015

From the moment I walked in I felt that they were there to help. The staff was so friendly and the place was so clean. All the way to the end was top notch. I will make sure to tell all friends and family to go to St Charles Hyundai.

SGBURNS

Oct 21, 2015

Our experience in purchasing our Santa Fe Limited AWD was very positive. We got to look around and take our time. Our salesman was knowledgable and helpful. Probably the fastest we've ever bought a car because the quality of the vehicle and price was just right for our needs at this time. All in all a good experience for car buying in comparison with the old school back and forth meeting-the-manager way other dealerships use, which makes us more inclined to buy.

ZOATHOM727

Oct 21, 2015

Nothing I would change. Everything was so perfect in every aspect. I will tell everyone to go see Aaron Litton and everyone at St Charles Hyundai.

YOBLOOD48

Oct 13, 2015

Was the best experience we have ever had while getting a new car :) thank you very much. When the lease is up we will be back for sure

JOYLINDBLOM960

Oct 8, 2015

I have do not have any complaints, as they are very nice people and work with you to get the car that you want. I will return for my next car.

Miss Boo

Oct 8, 2015

After calling 5 Hyundai dealers to get quotes for 30,000 mile check- up on my Elantra, I chose to go to St. Charles Hyundai, as they were by far the lowest estimate. (Estimates ranged from $349. to $635 at the other 4 dealers- honestly.). I figured they would find other "issues," and actually charge me quite a bit above the original quote, but there was A LOT of room for up-charges. I voiced my concerns to Bob, and he assured me they would check everything on the sheet, and perform all NEEDED services. I went off to breakfast with a friend, and in about 2 1/2 hours received a call that my car was ready. When I picked it up, Bob explained that one of the items had not needed to be done, as it was clean and showed no wear. I actually paid about $25 UNDER the original estimate. My Elantra and I are more than happy!

JACKIETOLBERT5963

Oct 6, 2015

Friendly and down to earth. Patient that I wanted to test drive a lot of cars. Worked with my needs. I really love my Tucson!!

OMEGAHAINES

Oct 6, 2015

It was a good experience for a first time buyer. My salesman was really helpful and was willing to work with my needs of what i was wanting. Really happy with the vehicle I purchased.

JOSEPHDODY

Oct 5, 2015

These folks do a fine job and always have the right cars sitting on the lot. From sales to finance to service these folks make buying or servicing a car easy. I have bought several vehicles from here and will be back. Sean V does a fantastic job and Bob in service is the best I have ever dealt with!

MICKSHANNON

Sep 30, 2015

Salesman tried to fit the product to my wants and affordability.Service department was helpful with questions.Show room was clean and inviting. Business was handled properly.

BEAGGH

Sep 28, 2015

Best experience ever in purchasing a new car. Not enough words to say about Ed the salesman and I think the finance man was Jason, (not sure). These 2 gentlemen were very professional and very good at what they do. Have shared the storey about how the experience went. Love my new car.

KACIHALE

Sep 23, 2015

Our experience was wonderful. The best we have ever had. We will most definitely be recommending the dealership to all our friends and family! Thank you all

FWESTRICH

Sep 16, 2015

Not crazy about the deal I got on my car. Will in the future most likely still by a Hyundai but not from this dealer.

LJKROEGER

Sep 16, 2015

This is the 3rd vehicle we have purchased here from Sean. We are always treated professionally and have been very pleased with Sean, the Dealership, and our Hyundai automobiles.

DAVNCARI.DENTON

Sep 10, 2015

Great work Jason Freed with financing our car. You worked hard to get us the best deal. Thanks. Aaron Adams thanks for finding us a great car.

SANANTONE39

Sep 9, 2015

I was very satisfied with my experience at your dealership and will highly recommend you. Kevin and aaron were excellent. Both made my purchase very enjoyable.

TAYDIG25

Sep 9, 2015

My experience with Steven was awesome, he made me fell very comfortable and answered all of my questions. I had other issues with my vehicle and he did everything to get me into my new car.

DSMITH6707

Sep 5, 2015

Nathan Nazari did an outstanding job explaining and showing how everything on the car worked, was very patient and not aggressive. I appreciated working with him and would highly recommend him and the dealership.

GBOGUCKI57

Aug 28, 2015

The was very impressed the the dealership and the sales staff the way I was treated.Aaron covered all the needs and operation of the car.

SMILEYSKM

Aug 26, 2015

Michael is the best salesman I've ever dealt with at a car dealership he was very knowledgeable courteous and helpful and I hope to deal with him on the next car that I purchase from this dealership

JBCLUB4027

Aug 23, 2015

IT WAS A VERY NICE EXPERIENCE WORKING WITH MICHAEL AUBUCHON. HE TOOK IS TIME WITH ME AND MY WIFE.WENT OVER THE CAR GREAT WHEN I WENT HOME I THOUGHT I HAD PEACE OF MINE WITH THE CAR

KATHYLILJEDAHL

Aug 18, 2015

Very nice dealership. Great Salesman! Friendly, clean dealership, felt comfortable at all times. Easy experience...for a woman buying a car on her own. No games...just professionalism at all times. ...Of course, we had some fun and laughs along the way. Thanks!

STUARTLAWSON

Aug 18, 2015

Michael was great. After hours of shopping other dealerships/brands and dealing with pressure tactics, false claims and pricing games we felt very comfortable with St. Charles Hyundai. There was none of that, just an honest approach that helped us figure out exactly what car we needed.

KAYLA245

Aug 12, 2015

Great experience, got a better car than I thought I could, and everybody was so helpful. I will be back for service, and know I will have similar luck.

RVARIZZI

Aug 12, 2015

The sales staff is great and we look forward to testing your service department which I am sure will be just as great.We are proud to say we own a HYUNDAI!!!

GREGG7050

Aug 10, 2015

It was a very enjoyable experience. The salesman did not try to pressure me in any way. He answered all my questions to my satisfaction and helped me pick the car I wanted. I will personally use this dealership again.

LEOTOOLE

Aug 10, 2015

Aaron was great! He was very helpful and friendly! We felt no pressure and he was very timly with his services. We will highly recommend Aaron!

TARA.LACKAS

Aug 10, 2015

I had a positive experience with the friendly staff. I got exactly what I came in for at a fair price. Thank you to Aaron Covert and Craig Smith for helping me with everything.

BrittanyH

Aug 7, 2015

After visiting two other Hyundai dealerships and having terrible experiences, I went to St. Charles Hyundai. I have nothing but good things to say about them! Everyone was friendly and extremely helpful. This was my first time purchasing a car on my own. Aaron and Jason made sure to explain all of my options so I knew that I was making the right decision for me. The negotiation process was a breeze. I paid a very fair price for my Elantra and got a great deal on my trade-in! I had an excellent experience and I could not be happier with my new car!

ALDURBIN

Aug 5, 2015

Glad Sean is back. He is reason I bought a car there. I love color of car and gating used to extra features. Too many words needed

WALTPAM

Aug 4, 2015

Arron Litton (salesperson), Jason Freed (Business Manager) and Mike Metz (Service Advisor) were professional and friendly throughout. I would highly recommend them to friends and associates. It was a pleasure working with them.

TINA.PRATT2014

Jul 28, 2015

See other section for the first comments that I made. I can't say anything but good things about getting my car and all the of people I was in contact with during the process.

EKIMDG

Jul 27, 2015

Have purchased 9 Hyundai's over the last 20 years. Don't I eventually get a free one? Just kidding. Never a problem with anyone at the dealership.

P4118

Jul 27, 2015

Everyone was very friendly and helpful. This is my third vehicle from this dealership. I have been extremely happy with the service and information that was provided when I was in for service.

COURTNEY.SCHOENBERGER

Jul 23, 2015

This is my second time leasing with St. Charles Hyundai and this time was just as good as the first. Overall my experience great from the sales to the financing department to the detailing of the car.

BCHAM421

Jul 19, 2015

Smooth, easy transaction with an experienced and knowledgeable salesperson. No pressure sales what so ever. This was a very positive experience for us. Thank you Nathan!

TKORANYI

Jul 18, 2015

I have gotten my second vehicle from the dealership ands well be coming back for more. The place is great and the people I worked with are great too.

PAMELANNE812

Jul 17, 2015

Steve Williams was very professional. He took time to figure out what I needed and made sure the car I bought suited me. He was very fair and patient, taking time to explain all my questions.

DHOORMANN

Jul 16, 2015

One of my best experiences buying a car. It was easy to work out a good price and they were even fair with my trade in.

DINOTINKERTECH

Jul 15, 2015

Michael greeted me very Promptly and had an awesome energy to him, made me feel not only welcome but excited to help find me a car I not only loved but could afford. after seeing what my options, talking to Michael and test driving the Veloster I knew they we're the company and car for me. He made me a great offer when I returned and with the Awesome Help of Jason Freed we were able to Get it Leased and Covered while still staying comfortably in my price range. I can't begin to tell how grateful I was for their help and service, Its very hard to find service like this at a dealership when you're young, but Mike and Jason treated me Professionally and like any other serious customer. and for that Ill be back for my next vehicle from them and be sending friends and family over to see them in the mean time.

DKWAT

Jul 15, 2015

Will do more business with St. Charles Hyundai in the future. Enjoyed working with Mike and Jason. They made the entire process easy. We are completely happy with our selection of our 2015 Santa Fe.

EASLE.CHANG

Jul 15, 2015

Steve Williams was very informative, professional and friendly. I felt like I definitely got a great experience in terms of purchasing my first car. I would definitely recommend and go back to this dealership and work with Steve Williams.

TSORRELL28

Jul 15, 2015

Our experience with St. Charles Hyundai was amazing. Mr. Aubuchon worked with us to find the perfect car for our needs and helped us throughout the entire process. The friendly atmosphere and quality service are the best. We could not be more pleased with our new car. We will continue to purchase future cars at St. Charles Hyundai and highly recommend this dealership for both new and used cars. Thank you for everything.

RACHNICOLE

Jul 10, 2015

Aaron Litton made our lease/purchase on our new Santa Fe comfortable and hassle free. Upfront and honest with price. Very knowledgeable and informative of the Hyundai brand. I will definitely return to St. Charles Hyundai for future business.

SMITTY2862002

Jul 9, 2015

It was awesome,would highly recommend to others and think you have a great staff would buy a car again from your dealership.Was quite happy with everyone

KENDRA.ANDYHINES

Jul 7, 2015

The staff was very friendly throughout our shopping experience, and they respected our position. They were never high pressure, and it was a big factor into why we chose St. Charles Hyundai. It took a lot of the stress out of the car buying experience.

UNDERCOVERINC

Jul 7, 2015

thought Mike did a good job matching us up to the right car was a very pleasurable experience and thought the price was fair as well

RAYRUSSELL5

Jul 6, 2015

Overall the best part of buying my sonata was that it came with more features for less than other cars I looked at. Mr. Covert helped me tremendously in picking the car out and was very thorough in explaining the process of buying the car as well as picking it out. The next major factor that came into play was your dealerships 10 year 100,000 mile warrenty.

RANZALONE

Jul 3, 2015

Great salesman helpful and honest, he was patient and always suggestion for other options. He continued to search until we were comfortable with the selection.

DKK029

Jul 2, 2015

Aaron Covert at St Charles Hyundai was nothing but courteous and professional during our transaction. We got a wonderful Sonata at a fair price and received nothing but great customer service. Would recommend any and all to consider St Charles Hyundai for their next vehicle need.

MCOX7565

Jun 25, 2015

My salesman was very knowledgeable, friendly, and did not pressure me in any way. I feel he had my best interest in mind. Financing was virtually painless, and didn't take all day. I was offered everything I could possibly need to keep my car beautiful and in good shape. When I received the car it was beautifully detailed, and looked awesome. Definitely recommend this dealership. Love my new blue Elantra, what a beautiful car.

RICHKULAGE

Jun 24, 2015

Very happy with our new vehicle. Time spent with the sales person at the dealership was informative and pleasant. Pleasantly surprised with the quality and features of our new vehicle.

WAECKERT

Jun 24, 2015

I'm used to buying old uused cars. You know financing other people's problems. Paying a monthly car payment & constant repairs at the same time. This is my vety first brand new car and....I'm in love with my new car! They worked so hard to get me into something new & worry free. If your in doubt because of your credit, just go they will do everything they can to help. Be sure to go see Ed Wilson... he was the most professional & honest salesman I've had the pleasure of conducting business with!

J.NEWINGHAM

Jun 23, 2015

The salesman may have been new, he mentioned that he had moved here recently. I had a pretty good idea of what I wanted but he didn't ask any questions to uncover my needs. Other than that he was helpful and friendly. The Finance person answered all questions that I had for him as well.

BEEGE524

Jun 21, 2015

Very well organized process throughout. Sales person was awesome and cared for our every need. He answered every question with clear and concise answers. Giving us confidence to allow us to feel good about our purchase.

RVARELA495.RV

Jun 16, 2015

Good great grand wonderful no yelling on the bus had fun go their its fun nice time I am happy will return for next purchase

MBSMOOT2

Jun 12, 2015

Buying a car is not an easy process. They were extremely friendly and helpful! I appreciate all their help. They made the process of buying a car a little easier!

KIRCHNERFAMILY6189

Jun 11, 2015

Our Salesperson Aaron had a car waiting that we could test drive at our arrival time. Before we left he asked if there were other vehicles that we wanted to test and he allowed us to test drive three cars and all were ready as we pulled in from the previous test drive. Overall experience was excellent with the finance staff as well. St Charles Hyundai, Aaron and the entire team were a pleasure to work with.

GRDAVENPORT1

Jun 10, 2015

Best buying experience from start to finish. I would definitely recommend this dealer to anyone looking to buy a new Hyundai. Excellent service dept also.

WOMANOFFICERIN05

Jun 10, 2015

Our salesman Mike A was very friendly and very laid back loved how he made our shopping experience pleasant with no pressure to buy especially the first time we visited the dealership.

KILEYM_10

Jun 9, 2015

Amazing staff!! Travis was very knowledgable and kind throughout the entire process. I was very stressed about the new car process but they made it so easier to find what I wanted and I love my new car!

TAMARA_917

Jun 3, 2015

This was an honest, straight forward buying experience. Aaron Adams and Jason Freed are the best. Other dealerships gave me long delays, resisted providing information in writing, tried to sell me something I specifically stated I did not want, and promised things that they could not deliver. With Aaron and Jason, none of that happened. I was treated with trust and respect. I left the dealership in my new car. THANK YOU! Honesty saves time and money. Win Win.

Hrkid33

Jun 1, 2015

I recently bought my first ever new car, and the guys at the St. Charles Hyundai were nothing but exceptional. They made the process very easy and painless. Very knowledgeable and friendly guys. Would not think twice about dealing with them again, or referring family or friends to them.

ARTEM.EVDOKIMOV

May 26, 2015

I have bought three cars from St Charles Hyundai so far and I am consistently impressed with their professional and calm approach to selling, the absence of pressure to buy and the knowledgeable sales personnel. Highly recommended.

CROSSEN2798

May 26, 2015

Great dealership. Friendly and knowledgeable salesman. Nathan is a great guy. We'd be happy to purchase another vehicle from him anytime. We're enjoying our Hyundai very much.

Andrew82

Mar 2, 2015

My fiance and I had been to multiple dealerships when we decided to stop into St. Charles Hyundai. We were promptly met by David, our sales representative, after letting the receptionist know we were looking to speak with someone in regards to a new Santa Fe. Even though it was a snowy day, David was more than willing to show us as many vehicles as we wanted to see. He took us on multiple test drives and was very knowledgeable in regards to each vehicle's features. He was very respectful and not pushy at all, which seemed to be an ongoing trend when it came time to meet with Jason Freed in finance. Jason was right up there with David when it came to friendliness and knowledge. He walked us through all of our different options and was not pushy in regards to selling us extended warranties or service packages. We could not have asked for better treatment. While this is a very condensed version of our experience I think you can see that we were thrilled to have walked in and ultimately purchased a vehicle from St. Charles Hyundai. We had been to one other Hyundai dealership that morning and are glad our experience there took us here. I am typically not one to write reviews, but in our dealings with this dealership and it's employees I felt it was more than warranted. I would highly recommend the dealership as well as David and Jason to anyone in the market for a new car.Thanks for the great experience! We will definitely be back!

Kimberly Mitchell

Nov 6, 2014

My husband and I were in need of a vehicle before the year ends so we decided to look at several dealerships to see who would work with us and give us the best deal. We had a repossession last year and at the time, income that was insufficient which was hindering us from getting approved by banks. To make a long story short, Mike Betts at St. Charles Hyundai worked with me from 9am in the morning until 6pm getting us appoved. He went above and beyond to help us. He called us and told us that he got us approved and found a car that met our needs. I only had a slight clue what the car looked like but I knew I we would love it and we trusted him. It ended up beening an amazing 2008 Hyundai Sante Fe that our family love and in immaculate condition. To top it off, it had a reasonable interest and monthly payment. Wow! We were so amazed at the entire experience. The professionalism and kindness of everyone we came in contact put this company's customer service over the top. We bless God and thank Him for you all. We definitely recommend this company anyone.

DGRomm

Aug 8, 2014

We visit St. Charles Hyundai on a Saturday to see a Santa Fe they had listed on their website. Mike Betts met us as we headed inside to look for someone to direct us to it.Unfortunately it had been sold. Mike led us to look at two other like-optioned vehicles in other colors, neither to our liking. He was very helpful in offering a test drive, which we did not need since we already had driven a Santa Fe and were now shopping colors and options.After looking at another dealer that same day, we decided a Regal Red Pearl GLS with no option packages was what we really wanted. Unfortunately there were no such animals in the greater STL area; just two red ones at other dealers with option packages we did not need at more money than we wanted to spend.Since we were on the road looking at other dealer's inventory, we called Mike near closing time (6PM) asking about what we could do. Mike and his manager did a 300 mile search that day yet and found us a red one in KY. We negotiated a terrific price over the phone beating another dealer's price, left a charge card deposit, and waited until Monday to hear the news. By now it was way past closing time.Our Regal Red Pearl Santa Fe GLS arrived in STL on Tuesday and was delivered to us Wed. evening. During all this Mike was the most service-oriented, gentile person, making sure everything we needed was in place and done like we wanted.When picking up the vehicle we noticed some cleaning that still needed doing inside and outside, including removal of smudges, adhesives, minor mars, etc. Mike Betts called in Mike Moon from the service dept. and he took great care to make sure everything was just the way we wanted it. In the end Mike Moon buffed and waxed the entire vehicle while we went to dinner to make sure it was "just so", both to his and our satisfaction. It's good to see such pride in doing the job right.What a great team!!! Everyone needs to see Mike and Mike at St. Charles Hyundai!

j1501daddy

Aug 1, 2014

We purchased 2 cars from St Charles Hyundai recently and the experience was nothing short of excellent. Pricing was low pressure and fair compared to other dealers we visited. What made the experience exceptional was our sales rep. David Sansoucie. He went above and beyond for us to find the vehicle we wanted in a certain color which they did not have on the lot and got it for us that day . He even stayed late so we could get the paperwork done and drive home in our new car, happy customers. After we got our 2nd purchased car home we realized it was missing an antenna.One call to Mr. Sansoucie and he got us a new one and even offered to deliver it to our house 30 miles away. That is exceptional service.If you are looking for a great deal on a car and a sales rep. that provides an excellent experience please see David Sansoucie and the rest of the St Charles Hyundai staff.

jillsimpsonlear

Mar 31, 2014

Sean Varela was great he did not stop looking until he found us a car that we love. We will send all of out friends to him. Thank you Sean

ewalsh_01

Mar 17, 2014

My husband and I recently bought a Nissan Armada from Jason Freed and all I can say is WOW!!! Jason was more than helpful and patient with us. He made our buying experience a breeze!! We had recently been to another dealer and left feeling discouraged and frustrated, but that was definitely not the case at St. Charles Automotive! Everyone we encountered was extremely friendly and knowledgeable. I would highly recommend purchasing your next car from Jason and experiencing the great service at St. Charles Automotive for yourself! We will absolutely be calling on Jason again for our next vehicle purchase! Thanks Jason!!!

bryan2925

Mar 15, 2014

I've bought two vehicles from St. Charles Hyundai and each time I've worked with the same sales associate Aaron Litton. Mr. Litton was outstanding with his knowledge of all their vehicles and was extremely professional. My wife and I will not buy a vehicle anywhere else. I would recommend not only St. Charles Hyundai but Mr. Litton to all individuals looking for a good experience with buying a vehicle.

Jrderbak

Mar 13, 2014

I got a 2013 Sonata last year and had a great overall experience. Aaron was knowledgable, informative, and professional. I like the no pressure approach. I will be back.

NOSLIW

Mar 13, 2014

I MET WITH AARON AND ADVISED HIM WHAT I WAS LOOKING FOR HE TOOK THE TIME TO LOOK FOR A GOOD USED CAR FOE ME. HE FOUND WHAT I WAS LOOKING FOR AND TOOK ME FOR A TEST DRIVE. I WAS VERY HAPPY WITH THE CAR AND THE SERVISE HE GAVE ME AND WOULD BUY ANOTHER CAR FROM HIM.

aschaffner

Mar 12, 2014

I had a great experience and would recommend the dealership and especially Aaron to anyone I know. I will always drive a Hyundai from now on.

candersonupci

Mar 6, 2014

We had a great buying experience with Jason Freed, and I went in expecting the worst. Our old vehicle went on the fritz, and we were dreading buying a new used vehicle. After spending the day driving many so-so vehicles, at St. Charles Hyundai we found a used Chrysler Town & Country in great shape that matched the year (2007) and mileage (100,000) we were seeking, but the price was higher than we wanted to afford. Jason said, "If we give you a price that will knock your socks off, can we have your business?" I gave him what I thought was a fair price. Without any haggling, they accepted the price and got the deal done. A day after driving the van off the lot, the check engine light came. I called the dealership, who looked at the problem immediately, putting me in a temporary vehicle to get to work while they looked at it. They replaced the emissions valve free of charge. I picked it up later that day, and now we drive a great vehicle that we got for a reasonable price. Nobody could have known about the check engine light, but I felt that the dealership could not have done a better job at resolving the issue. Thanks Jason! I finally found a car salesman that I trust.

gmmatech

Dec 24, 2013

Anthony was great. He was profressional and easy to work with. He got me a great deal and I recommend anyone looking for a car to visit St. Charles Auto and ask for Anthony!

Trev634

Nov 26, 2013

This was my second time buying a new car from Anthony in the last two years and once again he made the experience a very enjoyable one. From when he greeted me to when I left the dealership driving my new Hyundai I was laughing and smiling the whole time. He thoroughly explained everything about each car and was honest about the pros and cons because he knew what I was looking for in my purchase this time around. I couldn't recommend Anthony and the entire St. Charles Automotive team any higher when shopping for a new car. Their laid back demeanor will immediately put anyone at ease.

bigedogg

Nov 15, 2013

Anthony was very instrested in what I was looking not on what he could me. He took the tome to listen and direct me to the right price car I was looking for. He also took the time to let me know exactly what was included in package of the auto. He also showed different autos and let me decide which one would fit my needs. Also work with on get the best finance rate. So I would recommend him to my friends, co-workers etc.

Fralph1

Nov 14, 2013

Anthony & Nathan made car buying very easy no high pressure.Everyone at the dealership looked like thy enjoyed there work.friends in Wentzville recommend them thy bought one car and leased another .Thy were right,no pressure

lsevier

Nov 11, 2013

Mr. Harris was very polite and informative. I had an outstanding experience while purchasing my vehicle. He was never pushy very friendly. I would most definitely recommend him to a friend or family member.

rozz

Nov 11, 2013

The sales person was very knowledgeable. The people at the dealership were very friendly. I would tell my friends and family to purchases there cars there.

IPaola

Nov 5, 2013

Anthony was a joy to work with - he was very helpful but also friendly. By the time our "deal" was over I felt I had made a new friend and look forward to working with him in the future.

Sandeez

Nov 1, 2013

Dealing with Mike Aubuchon when looking for a car was a very positive experience. He is helpful and friendly. A very polite young man who is definitely there to help you find what you are looking for.

lindze

Oct 31, 2013

I bought a new Sonata a couple months ago and had a great experience with Mike. I would recommend Mike and St. Charles Hyundai to any of my friends.

hlmartinez

Oct 30, 2013

Very professional and patient. Listened to our needs for a car and found a way to make the sale to occur. Ended up buying 3 cars within a year.

raubuchon

Oct 30, 2013

Mike was attentive and knowledgable but not pushy. Would recommend Friends and family do business here at this dealership. great...great...great...great....great...great

r_freeman86

Apr 30, 2013

Dealership was very clean, staff was friendly. Steve Williams was very informative,listened, also great with our son! Worked with us for a good loan

mbmueller

Apr 29, 2013

I called Janson, explained my situation and within days, I drove home in my new car. No hassels; No headaches. Perfect customer service. It should always be this easy.

awwiseman

Apr 7, 2013

In trying to install a dash cam myself (don't laugh, I know...I know) I tried to hide the cable down the passenger windshield side post of our 2013 Elantra and could not get the plastic housing back on. Chris was very friendly from the outset. He told me about the breakaway bolt that is there for the air bag, and that they would have to break it and replace it with a new one and then reinstall the post cover. I expected him to say it was going to be a big deal and would cost an arm and a leg. Instead he said it was not a big deal. I also had gotten a wind-deflector for the sun roof when we bought the car 4 months ago and had not had it installed. I asked if he could do that too. He asked if I had time to wait. I said sure! In about thirty minutes, David, the installer, came out an introduced himself to me and said he had completed the job. He added that he also perform an inspection and toped off the windshield washer fluid, and then said the car would be brought around directly. Chris came to me with the key in a minute or two and said it was done...NO CHARGE. Wow! Now that's customer-centered service. I've owned Toyota's for over 25 years, and I never felt so special and appreciated than the way Chris and David made me feel. Even the sales manager came out while I was waiting and asked how I was liking the Elantra. That was the best half hour I have ever spent in a dealership waiting room. I think Ill be bringing my car in for service for a long time to come. Thanks guys!

scblake15

Apr 1, 2013

I was in a tough position, having my car that I was going to use as a trade in towards my new car die on me about three weeks before I was ready to make a purchase. I needed a new car almost immediately. I had talked to Jason a bit already about buying a n Elantra in the near future, so I called him up and told him about my situation. He was extremely helpful and found a way to get me in the car I wanted and stay in my price range, even without the trade equity. I was very impressed and I would recommend Jason and his team to anyone interested in making a new car purchase.

dwshaffer

Mar 25, 2013

This was my first time purchase of a new vehicle and the experience was great! Everyone greeted me and treated me kindly. The sales rep really seemed to care and he even called a couple days later after the purchase to make sure everything was okay with the car! And most importantly, I never felt pressured into buying a car.

casinoprince

Mar 16, 2013

From the almost immediate response to my inquiry e-mail, to my first visit, to returning with my children to see the van we liked... All the way to when we drove the van off the lot, Jason Freed was efficient, super friendly, down to earth, curtious, attentive and just over all great. He was quick with paperwork, patient with all my questions, made time for me every time I needed him, and the transaction couldn't have went smoother. I WOULD absolutely recommend this dealership to anyone who is looking for a vehicle, and I would absolutely recommend Jason as the sales associate to ask for. Jason and St. Chares Hyundai made this vehicle purchasing experience the best ! Thank you !!

Michellekempf89

Mar 16, 2013

St. Charles automotive was amazing to deal with. They made me feel like I was a part of their family. Highly recommend Dave McCune or Jason Freed. They both helped me and I couldn't be happier.

franko1

Mar 15, 2013

dealer actually gave me the price they quoted me on the internet, I was fully expecting them to give me some excuse about the car we quoted was just sold, but they stuck to the price and gave me a great deal

DianeNathan

Mar 5, 2013

We visited the Dealership because of a recommendation by a friend who owns a Genensis. Wechose St Charles because we live in the Area. We were greeted by Jason and followed up by Sean.Both salesman were friendly, knowledgeable and very helpful. To my suprise, we decided to orderthe car during our 1st visit. Handling of the sales experience was very good and I would recommendthis dealership to a friend.

gretriever

Feb 21, 2013

My son had talked to Jason on the phone on Monday stating what kind of a car I would be trading and that we would be in after work on Wednesday. He met us at the door and asked my son if he was Steve. We discussed our options and what was most important to us in trading. He gave me three car options to explore and met all the needs that I required in trading such as amount of trade in, monthly payments, lease versus purchase. Very polite. When the condition were all satisfactory, he had the car cleaned, gassed, went over options. Very personable.

michele_cox

Feb 17, 2013

My husband and I have been shopping for a Jeep Wrangler for quite some time and are pleased to say we finally found one at St. Charles Automotive! The staff are all very friendly and helpful, we have no complaints. Steve was wonderful and answered all of the questions we had. Unlike other car sales men he was very patient and willing to work with us. We were quite indecisive and unsure of what we wanted in a Jeep and would probably still be looking for one had he not been so helpful. I highly recommend this dealer and look forward to coming back for future vehicle purchases.

keagen22

Feb 16, 2013

2013 Hyundai Accent SE First-time buyer and loving it! My story: I was nervous, skeptical and reluctant to buy - this would be my first major purchase independent of anyone. Seemingly, every dealership offers "the best deals." After 3 months of research, I finally decided on the car that I wanted to buy/lease. The next step was to find the dealership...the right dealership, one that was fitting for me. I narrowed it down to three. After my visit to the first dealership, I was ready to check out the next one on my list. Not to say that the offer was not within range; rather, my intuition was telling me to go elsewhere. I ventured out to St. Charles Hyundai and met with Jason Freed. He and I had corresponded via email and phone prior to. Because of my busy schedule, I knew the car purchase would have to be on a Saturday. The earliest I could get to St. Charles was around 5p, dealership closes at 6p...I did not get there until about 5:30p. I knew exactly what I wanted: make, model, payment options, etc. Jason listened to everything with an open mind. This car needed to be perfect for me, I was not ready to settle for anything less. When he gave me his list of inventory, I asked about a sunroof. Details like this make a big difference to me. Jason had one Accent on the lot with a sunroof. I was not crazy about the color but the minute I walked out to the lot and saw it, I knew this was the car for me. Next step: talking numbers. One of the reasons why I chose Hyundai: Consumer reports maintaining the new Hyundais to be affordable, safe, consistent, and a solid investment. Thus, I planned my budget accordingly and figured out what I could realistically afford. I chose to lease with an option to trade-in/buy. From there, Jason was creative in figuring how to get me the deal that I wanted in a way to help his business and to help me. He took the time to explain the details, answered all of my questions and provided insight that diluted my concerns. If anything, I think I was rushing him to get to the driving-point (no pun intended) of writing up the lease and signing. I was anxious to commit within the first 10 minutes (though I did not tell him that) - my intuition was calling! Note: It was not until after 6p that I was about to leave when Jason told me his boss wanted to me. The owner of the dealership wanted to personally thank me for the business opportunity and to congratulate me on being a first-time buyer. It was genuine. I also think it says a lot about him as an owner: his presence in the office after hours on a Saturday night. That type of commitment to one's work and his people is not all too common lately; I appreciate that type of work ethic so much that it reaffirmed this was the right place to be for this purchase.The following Monday, I called Jason to let him know I would be stopping in to officially sign and hopefully drive away in my new car. It was getting late again per my busy schedule at work. Also, I was driving a different car at the time lent to me by a family member. The logistics of this delivery would not be convenient for Jason. While he did not realize I wanted to take the car immediately, he still made it happen and did so without hesitating. He rounded up a colleague who quickly followed suit. We were a caravan of 3 cars driving from St. Peters to Chesterfield during rush-hour on an extremely frigid winter night (30-40 minute drive.) I was ecstatic: everything was falling into place. I had no idea signing on to lease/buy could be easy. I am still not sure that it is, but Jason and the group at St. Charles made it seem effortless. Note: Before I started going to the dealerships, I had been reaching out to local dealers online. Jason was first response I received dating back to early December; he had also been sporadically emailing me to check-in. I hadn't realized this until after I was at his dealership. With that, I was very happy to be giving him my business en lieu of his persistence and dedication.Can't say enough my wonderful experience so I will add a few more things: demonstrated utmost professionalism, superior service, compassion, and flexibility. I will be networking for this group and intend to stick with them for as long as possible. Thank you!

PJMO

Feb 16, 2013

We were impressed by our salesman, Jason, because of his professional, easy going demeanor with us. He let us show him what we wanted in a car, which was possibly a 2012 Sonata, but he showed us that he could help us own a 2013 Sonata at a reasonable price. He was never high pressure. He showed us the Sonata's features and engine, etc, and took time with us to explain all the aspects of the Sonata. We never felt like he was in a hurry so he could rush off to make his next sale. We decided to buy the Sonata and when we went to pick it up that Monday when the car was ready, Jason carefully showed us all the various buttons and knobs and how everything works. Once again, we felt like he was prepared to take as much time with us as we needed.We felt very fortunate that, by the luck of the draw, we had Jason Freed as our sales person that day. His low key, easy going manner coupled with his extensive knowledge of his product made for a very nice experience in purchasing a new car.

AkiaC

Feb 4, 2013

I was very pleased with the service I received from Ben and Denny. I will refer my friends and family to them. I look forward to enjoying my new Hyundai sonata.

SonataSE2.0T_Buyer

Jan 24, 2013

Purchased: 2013 Sonata.Contacted Ben via an internet interest submittal. He worked with me for 3 or 4 days via email and cell phone to determine the car I wanted and to find one that matched my criteria. I gave him the exact vehicle and options I wanted and offered him a price. He agreed to the price and started looking. Though he didn't have one on the lot, he located one in the Chicago area. Given that he had to have it driven from Chicago to his dealership, he said he would have to charge a little more for it. I agreed, as long as the vehicle was trucked down, and not driven. He said that trucking would cost even more. After some discussion, he said he would truck it for a little more than my original offer, so I agreed. The car was at his dealership within 3 days.I met Ben face-to-face for the first time on the evening I bought the car. He was cordial, though he talked very fast. The purchase took about 2 1/2 hours because he wanted to be careful to go over every detail with me and wanted to make sure I was happy before I left the dealership. He set up my BlueLink account and also took care of the BlueTooth pairing of my phone to the car. And the price I ended up paying was the original offer I had made (no charge for the transfer to the dealership. Craig handled the financing aspects. This was the only time during the sales experience that I felt somewhat rushed. However, if I asked questions, Craig slowed down and explained things in detail. I chose to finance the car. Without asking, Craig started financing the car at 2.9%. I said that I had seen that a 0.9% rate was available. He said I could choose either of the rates. I'm not sure why he didn't just offer the 0.9% rate to begin with. The reason for the ratings of 4 instead of 5: the buying experience was good, but it still felt like I was just another sale. Maybe it's partly that I'm always on guard when talking to car dealers and repair people. Maybe it's that I felt a little rushed through the process. But I do recommend this dealership to others looking for a Hyundai (or Nissan).

Malamos

Jan 23, 2013

I decided to purchase my first Hyundai due to all the good things I have heard from people who currently own one or have owned one in the past. I am glad that I made this decision and equally glad that I purchased it from this dealership. The Sales person I dealt with was very knowledgable of the car and treated me with respect and friendliness. this included everyone I dealt with there. I would definitely recommend others to purchase a vehicle there and will absolutely consider purchasing another Hyundai from this dealership.

RICKBAUMHOFF

Jan 22, 2013

Came in on a Saturday and talked with Anthony and test drove a few cars, with no pressure to buy. Came back in the following Monday and had a great experience.

Aubrey2010

Jan 20, 2013

Yes. The service was great and fast. Aaron was helpful before i even walked in the door! everyone stayed busy making sure it was all taken Care of as fast as possible.They were all very friendly and I plan on recommending alot of friends! Thanks!

mackat

Jan 17, 2013

Jason was awesome from the first time he emailed me (internet inquiry) to the time he delivered our beautiful Azera. I had done a lot of research on both our trade in and the two models we were looking at so I knew roughly where we should be on price. He was upfront in pricing, honest to deal with and made the whole process fun and easy.

cyberdag

Jan 13, 2013

I had to look out of town to find a replacement for my car that was totaled in a wreck (not my fault). I called the dealership on a Friday night to ask about a Scion xB for sale and spoke with Steve Williams. He was very friendly and helpful. He was able to bring the price down so that it closely matched my insurance settlement. I drove over from Kansas City on Saturday and ended up purchasing the car. The process was smooth and very quick, no heavy sales pressure whatsoever from Steve and finishing the transaction with the business manager Craig Smith was fast and again no pressure to purchase the available warranty options. I can't say that I would drive 3.5 hours to purchase my next car but the buying experience was good. Thanks!

Stlgirl

Jan 13, 2013

The price was great, the deal was mostly done via email. Jason was easy to work with and honest. Financing was easy and fast with good rates.

3ls3rs

Jan 12, 2013

They were very helpful with financing my sonata hybrid.Jason showed me alot of the differences in the operation of my new car along with setting my phone to the car.

queenlynn

Jan 12, 2013

Mr Harris at St. Charles Automotive makes buying a new car a pleasure instead of a hassle. His cheerful attitude and professionalism eased the normally stressful decision making process for me. He is very knowledgeable about each vehicle in the line and is very patient when confronted with detailed questions. Each visit to the dealership I was greeted warmly by any and all staff and treated with respect and courtesy. I will definately be purchasing any new vehicles I need from Anthony and St. Charles Hyundia. ps.I LOVE my Elantra Touring!

rogue13.1

Jan 6, 2013

Have always been impressed with Jeremy in your service center. Everytime I bring my car in, he greets me by name and provides outstanding customer service. Will continue to keep coming back, and will recommend your dealership because of him.

Faye59x

Jan 5, 2013

We purchased a wonderful brand new Tucson and finalized the transaction on Friday, January 4, 2013 at St Charles Hyundai. I must stay that Mr. Anthony Harris was a delight to work with. He was professional and curitous. He provided customer service that went above and beyond expectation. His upbeat demeanor made the cut and dry paper aspect of the transaction a real delight. He was engaging with an appropriate sense of humor but provided all the pertinant information needed for the completion of our interactions. Mr. Adams, on the other seemed a bit out of sorts and was easily aggrivated and made us feel as though we were wasting his time. I felt very uncomfortable with his aspect of the transaction as he was kinda a hard core sales man and seemed very upset that we were reviewing our options carefully. None the less Anthony Harris outstanding costumer service made up for the everything and we are quite delighted with our purchase. We are now up to our 5th Hyundai in our family. Thank you so much for providing a reliable vehicle at a reasonbale price but have the look of one of the more expensive brand names. ^Thank you Anthony

rex1

Jan 5, 2013

Ben was very helpful by calling us with a follow-up call. We went out to see the car and purchased it. Ben and Craig went out of their way to help us with the car we purchased and the paperwork.

Alexchen

Jan 1, 2013

Great experience! We bought the second car from them and are very satisfied. We would definitely recommend this dealership. Everybody is very nice and the bathrooms are very clean.

besage

Dec 31, 2012

I was very pleased with my purchasing experience at St. Charles Hyundai. Nathan Nazari was friendly and helpful. He quickly and correctly sized up my needs and preferences and helped me find a Hyundai Elantra that was an excellent fit in my price range. Aaron Covert was also very helpful, reasonable and friendly when negotiating the final price and closing the deal. Craig Smith took care of the paperwork and cleared up all my related questions.Overall, this was one of my most pleasant car buying experiences ever. I will definitely recommend St. Charles Hyundai to friends and family.

javone

Dec 28, 2012

I had my vehicle towed to the dealership as my heat had stop working in my car. My car was also leaking coolant. I was first told that it was my water pump. Then I was told that it had messed up my radiator as well. Shortly afterward I was told that two head gaskets had been blown. I was advised that this would be well over 3,000 to 4,000 and because my car was an 04 it would not be wise to put money in a car that was this old. I was also advised that since my car was needing so much work if I traded my car it would be savage. I was advised that my car would not be resold as this dealership would not put the man power and hours in a vehicle that needed so much work. Prior to this event I had been to the dealership 3-4 weeks early for service. I have only had my car service at St. Charles Automotive. I believe they have taken advantage of me and I am outrage. My car never ran hot neither was the gage at any different tempature. They gave me a very low trade in as in their words my care was needing to much repair and would be savage. I was a very loyal customer and only had taken my car to this dealership for service. I would have never rhode my car to the point were it would have gotten this bad. I had to purchase a new car. I feel like I was mislead in-order to make this sale. I will never ever reccomend this dealership going forward. I have also submitted a complaint to their customer connect service for review. I will be filing a complaint with the better business bureau.

gsp62

Dec 26, 2012

I was very pleased with the service. The Salesman Steve Williams was very professional and had a good sense of humor.He answered all my questions and gave me a fair quote for ym 2007 Tucson. I bought a 2013 Accent SE and i couldn't be happier.If you want a great dealership experience go to St Charles Hyundia they WILL treat you right.

Beryl Packer

Dec 21, 2012

Anthony Harris was incredibly helpful, knew the products, and created a feeling of trust that enabled us to do business with him AND the Hyundai dealership. He actually made it a fun experience to buy a car. He is a credit to St. Charles Automotive. Five stars all the way!! Outstanding!!

mesler4

Dec 19, 2012

It is great working with Ben. He is very professional and goes out of his way to get you in the vehicle you want. If it is not available at the dealership he will find it. If you have any problems he will work with you until they are resolved. I would recommend Ben and this dealership to anyone.

mjjmwise

Dec 16, 2012

Very helpfull. Went over all options for used cars as well as new cars so I could make a good decision. I would recommend this dealer to others.

cfwako

Dec 12, 2012

Ben was very easy and pleasant to deal with. this is the third car we have purchased from Ben the first 2 being new cars.

awwiseman

Dec 9, 2012

We felt Jason was friendly and informative. There was no pressure. We felt we were making an informed decision and comfortable we made the right decision.

tiki1234

Dec 9, 2012

Both Rick and Ben were excellent to work with, and very professional. Even though Rick was new, he went over and above to be helpful.

pjoyschmidt

Dec 8, 2012

I had to take my 2011 Tuscan in for servicing with audio and heating/cooling issues. I have used this dealer several times since I've lived in St. Peters for years. I have recently moved to Foristell however, opted not to use a closer dealer due to their poor customer service. Chris answered my call for an appointment and he was so very pleasant on the phone. Since I've used this dealer before I know that he is consistantly professional and pleasant on the phone (which is honestly such a rarety).When I dropped my car off for servicing Chris was with another guest. I was also witness to his interactions with the Cashier when she was unable to locate my paperwork. He is truly a team member to be recognized since his professionalism extends to not only all his external clients but his internal clients as well!He followed up with me later that afternoon with a status update on my vehicle and was there the next day when my car was as good as new.Chris is an employee that should be recognized by Hyundai for outstanding customer service and truly appreciated by St. Charles Hyundai's management team.

gsoturf

Dec 7, 2012

I felt like St Charles Hyundai made the car buying process straight forward and honest. Everyone at St. Charles Hyundai, including my salesman Bob Hughes, was friendly and knowledgable.

cgillette

Dec 3, 2012

As a recent college grad, I went looking in to purchase a new car. My uncle had just bought a car from them and had worked with Nathan Nazari and got a great deal. Nathan is the floor manager and has worked there for 14 years, so he was able to know what deals he could give me and also what costs he could cut out of the price for me. It was great to work with someone who didn't need to go check with their supervisor about every negotiation. Nathan was very friendly and showed me every feature on the Elantra GT that I test drove. Buying your first new car is exciting and he was excited to help me do just that. Nathan did his best to get me the best financing possible and they were able to work with my good credit score. Because my uncle recommended Nathan to me and I mentioned it, Nathan said he was going to send my uncle a "thank you" check in the mail for $50 or so. I think that's great, especially since he sold our family 2 cars for that month. It was a great experience for a first car buyer. Craig Smith did the financing paperwork with me and was very nice and friendly about explaining everything and making sure all the finances were in order.Overall, an enjoyable experience. I highly recommend.

cngreer

Dec 3, 2012

I was greeted immediately upon exiting my car by Mr. Hughes and given personal service from that moment up to the purchase of my vehicle. This was a 3 day process and I felt that Mr. Hughes as well as the other employees at St. Charles Automotive network personalized the service to fit my needs. I felt very comfortable and that I was getting the best deal to fit my circumstances. I enjoyed working with Mr. Hughes as well as the finance staff and I would recommend this dealership to others in a heartbeat.

lt145306

Dec 1, 2012

I shopped for a new vehicle for a couple of months prior to shopping at St. Charles Hyundai. From the minute I first met Anthony, I knew he would look out for my best interests. He continuously listened to what I felt like was important in a vehicle and that led me to my final decision in which vehicle to purchase. He knew what my bottom line dollar was that I could afford and never tried to sway me to spend more or for upgrades that were not a necessity for me or my family.Anthony was very sincere and a pleasure to work with and I will definitely refer friends and family to him in the future. He's a great asset to St. Charles Hyundai!!Lisa Thiel

cwilliams233

Nov 29, 2012

Bob was really good to deal with and very friendly. Since we bought the car, he has called us to see how our new car was and if we had any questions. I would highly recommend Bob to anyone. I would definitely go back to him for future purchases.

Nestes5

Nov 29, 2012

You can't go wrong with the service team at Saint Charles Hyundai!! All of the people you have contact with are Great, from the service writers Chris, Chris and Bob to their boss Jay. All of them are there to help you with your Hyundai. Just give them a chance to get to know YOU and your Hyundai!!

eileen33

Nov 27, 2012

I chose this dealership after my bad experience at another Hyundai dealership in the South County area where we live. My experience at the dealership was basically being left to stand and wait for the salesman to help me, even though it was a half hour before closing and no other customers were present. I might also add this was with a roomful of other salesman doing nothing but talking to each other. After 5 minutes of waiting, I noticed my salesman decided to talk to another salesman instead of coming to me and assist me. I decided to walk out and change the dealership I was going to buy my car from. My research turned up St. Charles Hyundai Automotive which had very positive reviews online. I called ahead and spoke with Ben Macormic to let him know I wanted to test drive the 2013 Hyundai Sante Fe. When I arrived Ben apologized and told me of a spur of the moment customer he had been helping, who suddenly had shown up to make a car purchase. He asked if it would be alright for his co-worker Randy to assist me in my test drive. That was perfectly fine with me and my best test drive experience began. Randy took me out to see the different colors of the Hyundai Sante Fe's they had,he asked me to go back up to the dealership while he got the vehicle ready for the test drive. He pulled the vehicle up to the dealership doors. We began with a detailed explaination of first what's under the hood of the Sante Fe. I had recently been in a collision with another vehicle that had hit me head on and totaled my car. This is important because Randy pointed out to me the many safety features of the Sante Fe which made me feel more confident in choosing the Sante Fe as our next family vehicle. Randy took me on the most comprehensive test drive, on curvy,bumpy,uphill and downhill average roads and the highway so I could really get a feel for how the Sante Fe handled these surfaces. I had to leave after the test drive to pick up my son from school, and appreciated that I could just leave my contact info so we could chat in more detail later. Randy contacted me and we chatted about what options I was looking at and color. He proposed a sales price and I countered. We later had Ben contact us back and he said they did not have the color I was looking for would we be open to choosing another color if they could find the options I was looking for and come to an agreement on the price. We said we would be open to that, and Ben found our Sante Fe at another dealership and gave us a great price. We are very happy with the deal we made with Ben, and appreciated the professionalism throughout the deal process. The day of the pick up, we were shown the vehicle which was indoors in the garage for us to go over and ask any questions of Ben. Everything looked great and we proceeded forward with the car paperwork and financial paperwork. My husband was impressed with how easy this process went, unlike his experiences in the past at other dealerships. You see what most dealerships fail to remember is that in many cases it's the women that do alot of the research for a car purchase in the family. Why? It's because we have more time than our husbands do to do the research, and we care about getting a safe car that makes sense for our family. St. Charles Hyundai knows how to treat us women, by giving us the same serious respect in the car shopping experience in their dealership that they would a man. This is all any woman wants, because we help make the purchasing decisions in the household.

neclayton89

Nov 27, 2012

Anthony was very helpful. He answered any questions we had. Was patient while i took care of my baby. And make sure i knew how to work everything in the car before i left.

msbamm

Nov 26, 2012

I originally went to St. Charles Hyundia for my son to purchase a new car. I explained that I have a ten year old car and it may be time for me to look for a new car for myself. Mr Harris was able to assist me with locating a car that was best for me. His excellent customer service and knowledge of cars is the reason why I was able to drive away in a new car for myself. He made the entire experience so easy. I would recommend him to everyone I know in the market for a new vehicle.

jrdauster

Nov 24, 2012

We called ahead to make sure that Nathan was working as we had previously purchased a vehicle from this dealership and Nathan had been very helpful previously. He greeted us at the door welcoming us to the dealership using our first names (which indicated that he had taken the time to check his records of our previous visit). He was very knowledgeable and helpful with looking at all our options. He went out of his way to insure that we got the best deal we could get and that it was truly the car for our needs. It was a pleasure doing business with him and we will probably return when we need another new car.

Ed Bellamy

Nov 23, 2012

Overall experience was very good. Did not try and sell me someth8ing I did not need.Honesty is most appreciated in the auto service industry

RandySutton

Nov 21, 2012

My Son and I have both purchased used cars from this dealer and the service was great. I would recomend them to a friend as well as buy from them again.

chris.arle

Nov 18, 2012

Buying my 2013 Sonata Limited (Venetian Red) was very easy. It had everything I wanted at a great price. Anthony was very helpful and personable. I would recommend this dealership to anyone I know.

debramaxson

Nov 18, 2012

Jason Freed was so helpful. i had a very positive experience while there. so excited . he went above and beyond to help me.Thank you!

alffam

Nov 16, 2012

Great experience!! Worked with us to get the price we needed! Really knew about the inventory they had!! Thanks for a great car! We love the Journey!

jmrhoa

Nov 15, 2012

Jeremy greeted me by my name as I walked up to his service counter; I didn't have an appoinment so I am assuming he quickly looked up the license plate as I was parking....small thing but very nicely done!

ribtip

Nov 15, 2012

I was in a bind and needed a some new wheels in a hurry. I searched the internet and found the minivan I wanted at St. Charles Hyundai. My wife got off work at 6pm. We arrived at the dealer at 7:30pm and drove the car home at 9pm. Fast and friendly.Jim McClaren

rminnix

Nov 15, 2012

Chris all ways goes out of his way to make sure everything is right he took care off a problem with some grease that got on the interior of my car from the service guy and took it right back in to get it cleaned and was so sorry and that this was totally unacceptable and he was going to let the manager know about this. I am glad there are people out there that cares and takes the time to make it right. He is an asset to your company.

WalterKass

Nov 15, 2012

I bought a new Hyundai 2013 genesis coupe from this dealer and the professional way I was treated plus the amount of work they had to do to find me the car I wanted was outstanding. This is the second car I have purchased from them and in both of these tranactions, I could not have gotten better service and a can do support. I would recommend them to anyone wanting to buy or lease a car.

sherry55

Nov 14, 2012

Jason had the Santa Fe Hyundai ready when we arrived at the dealership to look at the vehicle. He was knowledgeable about the car. This is the second Santa Fe that we bought from this dealership, never had one mechanical issue with the first Santa Fe.

PauletteVelasco

Nov 12, 2012

This was my first trip there, but my husband was a repeat customer. My husband hadbought a new car from them and was very pleased. When we needed another car,he brought me there. Forget the cliches about car salesmen, these men were notanything like that. They were both friendly and professional at the same time.Very helpful and considerate. We walked away feeling like we had gotten a great deal,but never pressured in any way. The dealership had a great atmosphere, eventhe girl at the desk was pleasant.We would not hesitate to recommend them toanyone--in fact, my husband already has.

ckeeven

Nov 11, 2012

Good experience. First time purchasing a new car, and happy with the experience. Very clean dealership. Very Friendly. Jason was very good to explain as much as possible.

Kriegermeier1

Nov 9, 2012

The people were frindly and very helpful. I was in and out in lest than 1 hour and they even washed and clean the car

ATLawrey3

Nov 8, 2012

Wonderful experience! I have been to plenty of dealerships that will treat you like an annoyance but everyone at St Charles Automotive treat you like family! A lot of knowledge and experienced help truly shine at this location! Will be back many many times!

dgskcleer

Nov 8, 2012

I brought our SanteFe in for an oil change and tire rotation along with coupons for both procedures. Mr. Wollenberg informed me that only one coupon could be honored, so I opted to use the oil change coupon and pay normal price for the tire rotation. Services were completed in less than an hour. At the cashier's window, it was found that no charge was entered on the invoice for the tire rotation. Instead of adjusting the charges accordingly, Mr. Wollenberg acknowledged the mistake and I got the oil change and tire rotation for the price of an oil change. This is the kind of service that will create customer loyalty for your dealership. I will be back. I will tell others about my experience.

smackdown44

Nov 8, 2012

Aaron made our puchase as seamless and smooth as possible. He was helpful and flexable with the replacement of my automobile, working his schedule around ours to make everything work perfectly. I will send anyone that mentions needing a vehicle to Aaron.

deppe1t

Nov 7, 2012

They were very informative a willingness to work with us on buying a vehicle for our Daughter. They should us many options to choose and informed us what was the best model to purchase based on our needs.

mrgrande2

Nov 6, 2012

I had an awesome experience. I'm a single female and usually don't get taken seriously when I go to purchase a new vehicle. I was presently surprised when I was greeted shortly after I walked into the showroom by Ben Macormic. I really wasn't sure I was ready to purchase a new vehicle but my experience was so pleasant I went ahead and bought a new 2013 Sante Fe and couldn't be happier. Thanks again, sincerly Michelle Grande

Orion1497

Nov 2, 2012

This is a great dealership! My sales rep was Aaron Covert and I couldn't have been happier with the experience from start to finish. He was straight up with all answers to my questions and in getting me the best deal. He was extremely helpful in all aspects of the process. There was absolutely no surprises when it came time to sign the paperwork. Everything was exactly as it was told to me. When the car was ready, he sat with me in the car, paired my phone, and showed me all the features of the vehicle. Everyone was friendly and helpful. I will definitely do business with this dealership again.

DbosGal

Oct 30, 2012

We have just bought our 5 Hyundai and Steve Williams did a wonderful job. We got our new car just in time for our 22nd wedding anniversary. Thanks to St Charles Hyundai, we are loving this new car. Thanks so much

msmelx2

Oct 30, 2012

Yes, I would recommend anyone to this dealership. Anthony was great to work with, he was friendly, and he answered all my questions. Thank you Anthony!

jessica.stephenson.94

Oct 27, 2012

they were just a great team very frindly and great with the whole famliy.they made the sale fast and problume free.so thank you saint charles automotive hyundai.

PATTIPONO

Oct 25, 2012

I have purchased two vehicles from this dealership, 2008 Elantra & 2013 Accent. They are no pressure & easy to work with. I just purchased an Accent and the bang for the buck is unbelievable. I also have my Elantra serviced there. The overall experience is great.

santafe13

Oct 25, 2012

Aaron was very nice to work with. We understand he is new to the Hyundai store, but he was very knowledgeable and thorough in working with us to get the vehicle we wanted and didn't make it a nightmarish experience. Some times it can be a chore to buy a new car, this was a pleasant experience for us thanks to both Aaron and Craig Stevens.

lkeena

Oct 24, 2012

The staff was very friendly and helpful. Especially my sales representative, Aaron Litton. He was very helpful and patient. Craig Smith the finance rep. was also very helpful and took time to explain everything in detail. Overall a very good experience.

onehappydogstl

Oct 23, 2012

Everyone was patient and professional. Probably the best dealership experience I have had in the last 10 years. I am definetly going back for my next SUV next year.

ashleyfeldmann

Oct 22, 2012

We called and spoke with Jason Freed and let him know our price range and what we were looking for. He called back within 15 min. with a list of vans he could get in our price range. He was very busy so he found someone to show us the vans. Rod Alford was very nice and worked with us to get a excellent deal on a van. This is the 5th vehicle our family has purchased from St.Charles Automotive. We highly recommend this dealership and Rod Alford. St. Charles Automotive has very friendly staff and really wants to give you a great deal! We will be back to purchase another vehicle from Rod soon.

robin.sprague.31

Oct 14, 2012

This sales man helped me with my purchase of my new car and I very happy with it. He did a great job. in and out in now time thanks again I will be sending you some customers thank robin

jmw1569

Oct 12, 2012

Chris gave excellent customer service while answering all of my questions from auto body estimates to pricing on window tinting. I will continue to take my vehicle to this dealership for all of my oil changes.

sptah

Oct 10, 2012

I generally abhor the car buying process, BUT Jason made the process painless. He was attentive, personable, knowledgeable, helpful and expedient! Because of him, I will definitely recommend St. Charles Automotive and the Hyundai product. Thank you.

gary.agre

Sep 15, 2012

I currently live in Arnold, Missouri. My belief in this service department is so great that I am willing to take the time and miles (25 miles one way) to this dealership for my servicing. I bought my car from this dealership in 2006 and have had a long standing great relationship with this service department and the service manager. Bob Reck, the service manager, has literally saved me hundreds of dollars in service work with his knowledge and proactive approach at dealing with a problem when it is small and inexpensive rather than waiting until it becomes a huge problem costing lots of money. He goes the extra mile at inspecting my car himself to make sure it passes the quality workmanship test that he stands behind. He is very honest and goes out of his way to make customers aware of coupons, and things to be aware of in the future that might cost money (new tires, brakes, etc.) so that the customer can budget for those items in the future. We have come up with a proactive schedule for maintenance to my car so that it gets all the required servicing but not all in one visit so that it blows the budget. His dealership service department throws in a free car wash, vacuuming and wipe down of all surface areas within the car automatically. I don't even have to ask them to do it. They do not waste time by having my car in for servicing an extraordinary amount of time. They service my car and get me back on the road so that I can do other things with my day. They treat my car, even with 113,000 miles on it as if it is a new vehicle. The service department here is careful to make sure that the customer fully understands the problem, the cost, and what your options are prior to work being done. When you get the bill, the service attendant will go over each of the work items to make sure the customer understands what work took place and that you were happy with the outcome. I have never had a bad experience at this dealership with expectations, price and quality of workmanship. I would gladly recommend a lifetime worth of servicing through this honest, upfront, and caring staff of this dealership. A special appreciation to Bob Reck, the service manager for his great job at saving this customer money and his customer relations skills.

steve.schriefer.16

Sep 15, 2012

We received great service. The sales rep was very helpful and informative. He went over all aspects of the car and he programed the radio and set up our cell phone.

councilmanepps

Sep 12, 2012

This was best car buying experience I have had. Mr. Harris is an excellent salesman and he helped me get exactly what I wanted. I would like to thank Mr. Harris and St Charles Hyundia for their service, and I would recommend them to anyone.

grcrow

Sep 9, 2012

Steve did an exceptional job helping me with this purchase. He helped me find the best deal for what I was looking for. He was patient, fair and made my auto shopping experience enjoyable. He even stayed after his working hours to show me the details about my new vehicle and how to set up items such as seat settings, satellite radio, bluetooth, etc. Thank you!

Comalye

Sep 2, 2012

Once I made the decision to purchase my new car, the staff at St. Charles Automotive Hyundai made the process go smooth and quick as possible. There was no hang ups or issues. Very good experience!!

J. Bontrager

Aug 30, 2012

This was our first purchase from this dealer. We will definetly come back! Ben was very helpful, very knowledgable in what he sold, personable and patient. Thank You!

fasteddieski

Aug 29, 2012

The best new car buying experience I ever had. The Elantra was the perfect car for me, with its excellent quality and style. Steve was the best car sales person I'veever dealt with. Highly recommended!!

Macy389

Aug 29, 2012

Aaron was amazing to work with and very attentive. I got a great deal and even on follow up questions has been great. I would absolutely work with him again.

Mod Mom

Aug 29, 2012

Our experience with Hyundai and Steve Williams was so great, it prompted us to totally leave the Honda product behind, and we just purchased our second Hyundai (a Veloster) within 3 months! The first was an Elantra. We highly recommend Steve as a salesman. No pressure, just good customer service, and precise information. Oh did I mention the incredible Hyundai warranties which helped seal the deal and giveus peace of mind. This dealer came highly recommended from our brother in law, for their excellent reputation, and we now know why.

dkloseman

Aug 28, 2012

yes i would recommend this dealership we have bought three elantras from this dealership and come back for maintenance and oil changes always get a free wash which is very nice

drascoli

Aug 27, 2012

We had a very pleasant experience with Michael Aubuchon showing us the new 2013 Santa Fe. We had a change to test drive the vehicle and it was a great test drive.

amzerf

Aug 25, 2012

Mike helped me get the exact car I wanted and didn't pressure me into buying anything. He went over all the details/features of the car, down to programming my bluetooth for me. He made sure to answer any questions I had before I drove off the lot.

Dboehmer17

Aug 25, 2012

Aaron was incredibly helpful when we were purchasing our first brand new car. We were willing to extend our budget since we not only loved the car, but we were extremely pleased with Aaron professionalism and service he gave us. We couldn't be happier

Jrderbak

Aug 25, 2012

Aaron worked with me to find a car that best suited my needs. I felt no pressure and was always presented with many options. By the end I left with a great car and I'm very happy.

Lozada

Aug 25, 2012

Great Customer Service!!! Aaron Litton was a great sale's rep to deal with along with everyone else at St. Charles Hyundai. Will be returning for my third deal with them very soon ...

reekent

Aug 25, 2012

I always receive great service at St. Charles Automotive. The service is fast and friendly and informative. The facilities are clean and inviting. I would recommend the dealership.

happylucky

Aug 24, 2012

We had very good service with the help of CHRIS WOLLENBERG who help us also save some money on possible repairs down the road, thanks for greay service. RONALD & LOUISE HUSKEY PEVELY, MO.

steph0127

Aug 24, 2012

St Charles Hyundai is great! I have been to a few Hyundai dealerships before and this one is by far the best. They are always willing to help and explain any details and go above and beyond! I would definitely recommend anyone to go to St Charles Hyundai!

Brooklyn63

Aug 23, 2012

Since purchasing my car, I have added some accessories. Chris Johnson has assisted me with these purchases and the service necessary to install. Chris went above and beyond to make sure I was taken care of quickly, and effeciently. The word I would use to describe him, would be "Awesome". He is truly and asset to the dealership.

ancham

Aug 22, 2012

Friendly, courteous, and professional service. Excellent service in pleasant surroundings. In addition to having professionally trained personnel, the people are easy to deal with and go out of their way to earn your business.

Tizabet2

Aug 22, 2012

I have had 2 cars from St Charles Hyundai , The Salesmen are great and when i have to take my Car in for any type of service, the guys in the Service Department are great they take there time with you and explain everything in detail that they are going to do for you , and when they are finished they come out and talk to you, and if you have any concerns they address them right away, Would highly recommed St Charles Hyundai to everyone, I have gotten 2people from my family to buy cars there because they are great to deal with. Thank you Keep up the good WorkThank youElizabeth McCurley

Tom59

Aug 22, 2012

I really like this dealership. Their express service shows they care about my time and not forcing me to fit their schedule. The place is always spotless and well lit. The customer lounge is comfortable and set up with private areas so I can work on my computer. Overall, I am extremely happy I bought my new Sante Fe from them.

francisbreen51

Aug 16, 2012

I have been going to Saint Charles Automotive (Hyundai) since 2003. We have owned a Santa Fe, and 3 Elantras. I have never had a bad experience with the service department, always friendly, knowledgable, and Honest. I would reccommend them.

kmitchellcampbell

Aug 16, 2012

Very knowledgeable sales person (Ben M.). He listened to what was important to me and directed me to the car that ideally fit for me. This is the 3rd car I have bought from Ben and St. Charles Hyundai. These folks have done superb service on my other two Hyundai's.

Redbeard66

Aug 16, 2012

Bought a Sonata three years ago from this dealer and have been more than pleased with their service. I never had any other dealer treat us so well. Always great service and in a timely manner.

Scbyin

Aug 16, 2012

Everyone was very friendly and helpful as well as patient, as I was there four times making my decision. Quick to follow up. Very pleasant atmosphere overall. Even the service area was clean and organized with service technicians standing by. I was actually introduced to each of them personally. No extra charges. Finance dept. willing to work with us until we were happy with the deal. Made me feel comfortable with the final numbers. I would definitely go back again. And you can't beat the warranties they offer, as well as efficient, attractive vehicles.

timohthee6

Aug 16, 2012

I have always had a pleasant experience when taking my car in for service at St. Charles Automotive.I plan on purchasing my next car there as well.

jblue23

Aug 14, 2012

Steve has sold our family 3 cars in the last few years. He is very nice to work with. Steve is professional, knowledgeable, honest, and friendly. He has great customer service skills. We would recommend buying your next car from Steve.

cole10486

Aug 13, 2012

We have bought both of our cars from Ben and we really enjoy working with him. It makes the buying experience nice and easy. We haven't had any problems when dealing with this dealership.

lovewomp

Aug 13, 2012

I have been buying Hyundai vehicles since 2000. I have tried other dealerships and I always come back to St. Charles Automotive to purchase them because of the great service and courtesy I receive from them! They are always good to me and I will always buy from them. I am a true and loyal customer of St. Charles Hyundai! My salesman Steve Williams was very helpful in our decision in purchasing our new 2012 Hyundai Elantra.

amicklet

Aug 12, 2012

Very good customer service and friendly sales and finance people without high pressure. I wish the transaction could have been completed quicker and more time spent orienting me to the car's features post sale.

lsrt

Aug 10, 2012

The WORST dealership I have EVER dealt with!! WARNING...do NOT go there!! The rudest,most inconsiderate,disrespectful & misinformed group of people you can imagine. The salesman was ok,but the rest of the staff(listed above)were absolutely & unbelievably demeaning & unprofessional. Please do yourself a favor & do not even consider given this Hyundai dealer your business. Rhonda Chapman contacted me,but she was as rude on the phone as she was in person....she told me they would not work with me, & not in a nice way. (Notice that all of the positive reviews are all dated around mid-to-late August, 2012-in fact several of them even have the same date, while the negative reviews have earlier dates!! Curious, isn't it?).

whitmo1

Jun 21, 2011

Buyer BewareHad to buy my son a replacement vehicle for a truck that was totaled in an accident. We found a used Jeep Cherokee Sport that was in decent shape and was with in the price area of the Insurance settlement. The sales person and staff were excellent during the sale. We picked the car up on Wed. night and by Sunday night the car was overheating and making a knocking noise. I realize that the car was "As Is" and with "No Warranty", but one would expect a car from a dealership to last longer than 4 - 5 days. So much for the extra fee that they charge for the Inspections, paper work, oil change and the used car check-up. My son took the Jeep to the Hyundai part of the dealership were it was bought and was told that "There is nothing we can do, it is not or car or our problem&amp".I would think long and hard about buying a used car there. We originally went to the dealership, because I felt that we were better off there than at a side of the road used car lot. Was I ever wrong? We do have a nice looking $5799 yard decoration.

seghetti

Feb 12, 2011

Leased a Maxima 3 mos. ago. Needed to trade my husband's vehicle. Went into their Hyundai dealership - young salesman dropped the ball on the deal. We decided to go back to their Nissan dealership (next door) to see if they could work a deal. They gave us a good deal on our trade and because it wasn't able to drive (H3 that was stuck in 4-wheel high) we really had to get out of the car. Although we just leased a vehicle they gave us a horrible rate on a loan (told us they couldn't get us into a lease). Our original salesman passed us off on someone else because he was busy. The 2nd salesman drug out the deal for a week. Promised return phone calls that we never received. We had to keep calling to find out what was going on due to their lack of response. Felt it was a pressure sale this past Mon because we had to get out of my husband's vehicle. Knew it was a mistake. Went immediately back to the dealer on Tues to try to get out of car into original desired car from their Hyundai dealership next door. We were told on Wednesday by our salesman that the Sales Manager thought he could get the deal done with an additional $1,500 down. I told him we could come up with that. Spent the next 2 days trying to find out what was going on. Phone calls were not returned. Finally spoke with salesman yesterday. He told us that they can't do the deal without another $5,000 down. Although we were told we were preferred customers because we had just leased a vehicle we were treated with less than desirable customer service and it's obvious they aren't trying to keep a customer's loyalty with the way we were "jerked" around.

zeezee

Aug 4, 2010

PLEASE READ THIS BEFORE YOU GO THERE! DO NOT TRUST ANYBODY AT THAT DEALERSHIP (HYUNDAI)I was interested in an Audi at the HYUNDAI dealership, and the salesguy JEREMY tricked me in to leaving a $500 deposit for the car!!!! I asked JEREMY FIVE TIMES if the deposit was refundable, and he assured me that IT WAS!!!When I got back (hasn't even been 24 hours) to tell them the bad news, that I changed my mind and want my deposit back, the floor manager MIKE, was trying hard to keep my business. When I told MIKE that I have found a better deal, but it's in IL and I haven't seen the car yet, to what MIKE RESPONDED THAT HE WOULD LIE TO ANYBODY AND GIVE A FALSE PRICE JUST TO BRING A CUSTOMER IN! Basically warning me to watch out for the other dealership in IL. But I guess he didn't know that his "kind" advice would work against him. THIS MAN CANNOT BE TRUSTED AND HE Basically CALLED HIMSELF A LIAR, by telling me this.I insisted On getting back my deposit, I CANNOT believe they thought that I would even consider buying from them and trusting them, after all I have heard. Then JEFF (another manager) came up to me and was VERY RUDE AND ANGRY and didn't want to give me back my deposit because I signed a "contract". He called JEREMY(sales guy) and JEREMY LIED IN MY FACE IN FRONT OF HIS MANAGER, SAYING THAT HE NEVER SAID THAT THE DEPOSIT WAS REFUNDABLE. I was speachless!!! Long story short I did get my deposit back, but they caused me a lot of trouble for NOTHING. They saw a young lady with little experience and decided to TAKE ADVANTAGE OF ME. Needless to say JEFF was very rude and disrespectful to me, he talked to me like I was a little girl. I was VERY Offended especially when he said that I have to grow up! That was rediculous, UNPROFESSIONAL, AND IMMATURE!This was a horrible first experience at a dealership. AND PLEASE DO NOT TRUST THESE PEOPLE, THEY WILL LIE TO YOUR FACE AND TELL YOU ANYTHING TO FOOL YOU INTO BUYING THEIR CARS AND/OR TAKING AND KEEPING YOUR MONEY. PLEASE READ OTHER REVIEWS! THEY REALLY ARE SHADY PEOPLEPlease, email me if you have any questions. I did report them to the BBB, as well as the Attorney General, as well as the consumer protection line. Everything is on file on their website. DO NOT TRUST THESE PEOPLE OR GIVE THEM YOUR MONEY!

nefarious

Jun 8, 2004

Very misleading sales tactics from their associates. Looked at a car that was initially priced at $11,995. Through conversations with the sales associate, she dropped the price down to $9,000. I said that I would be more confortable with $8,500, and she said that it would not be a problem. We also worked in the sales tax and paying off our existing car loan (with trade in) for the same amount ($8,500) and she said that it was no problem. The sales associate gave us to keys for us to have the car inspected by our mechanic the next day. After the inspection, I returned to the dealership to pay the money and leave with my new car only to find out that overnight, the price went up $3,000 to $11,500 without the sales tax, and that price would include the payoff of the existing loan and trade in value. We complained to the supervisor and the Better Business Beaurau. Do not invest any time with this automotive dealership. You WILL be mislead.

stljackgirl

Nov 19, 2003

Deceptive lease and sales practices. Leased first car from Bryan Dillon in 97 went back to get car worked on in 2000 ..Scott (dont have last name anymore..he quit..guess his conscious got the best of him) approached me and talked (or should I say deceived) me into 2nd lease (trade-in which means I'd break the first lease which is a known no-no) admitted got screwed first time would help me out...Spent over 5 hours at this dealsership...Somehow...additional 3000.00-5000.00 swindled into my lease payment...I was screwed AGAIN. This dealership is in for the $$ only and not worried about customer service nor return customers. I was stupid enough to let them screw me again....PLEASE DONT MAKE THE SAME MISTAKE....shady shady sales people...Better business bureau has over 56 complaints in all departments in past 36 months...THIS SHOULD TELL YOU SOMETHING. STAY AWAY!!!!!!!