Stadium GM Superstore reviews

Wanda

Jun 1, 2016

Purchased a used vehicle and on their website it stated pre-owned certified which includes free oil change and tire rotation for a certain period of time. When I took the car for an oil change the car was not in the system as being certified. When I contacted the manager of used cars he stated he would research this and after numerous phone calls to followup on this matter he will not return my calls. Lack of communication is very poor and will not purchase a car from this dealership again due to the fact that at the very least they can return a phone call.

Bo

Jul 25, 2015

Nick Sharpe is who I dealt with and wow...he did a great job. The car was in perfect condition and the company was very easy to deal with.

Shawn R. Graham

Apr 17, 2015

I was just thoroughly pleased with every aspect of my recent purchase of a 2013 Impala LXT. The salesman, Ron Robinson, was excellent, very professional, friendly, helpful, and what I liked best, no high pressure!!! He made me feel welcome and seemed genuinely interested in my wants and needs. I have already and will continue to recommend Stadium to friends and family. I received more than I expected for my trade-in and I totally love my Impala!!! Thanks for a great experience. I'M 65 and have bought a lot of cars and have never left the dealership feeling I got this great a deal. Thanks again.

Bob C.

Jan 22, 2015

Trevor is the BEST salesman I have EVER worked with!! He made the process so easy and fun, who has fun at a car dealership?! Go see him and I am sure your review with be 5 out of 5 as well!

Kathy and Richard

Apr 20, 2014

We stopped in yesterday (4-19-2014) to look at a few vehicles we saw online on their website. The website stated they closed at 4:00 p.m. on Saturday. When we arrived we saw a gentleman on his cellphone who worked there and when I looked again he was gone. After over 30 minutes went by no one asked if we wanted help. We walked up to the door and the lights were all out but that same gentleman was inside the store. He reluctantly walked up to the door and said, "May we help you? We are closed due to Easter being tomorrow.". It would have been nice to see the 'Easter' hours advertised on the website prior to making the long drive from Canton, Ohio. We asked if we could have a price on one of the cars. He looked annoyed that we asked and said , "I don't know". We had to ask him to please go check for us. He reluctantly walked away and got a price. He obviously didn't want a sale. We left and are looking elsewhere. Closing an hour early the day before Easter makes no sense to me. You obviously didn't want my business and you sure won't be getting it!

Jon M.

Mar 25, 2014

I recently purchased a used Yukon Denali from Stadium and I couldn't have been more impressed! As soon as we arrived the staff was extremely friendly, professional and while welcoming my family and I to their clean modern facility. We had no more stepped in the door and our sales person Trevor greeted us, offered refreshments and gave us a quick tour of the dealership. I can honestly say I've never had a more pressure free and speedy buying experience. The vehicle was waiting for us to look over and test drive right by the showroom when we arrived and after a quick lookover we went back in to finish the paperwork. There were no surprises or hidden fees at the time of closing (which I was worried about since I live 4 1/2 hours away and had never even seen the car). The paperwork literally took 15 minutes and the whole visit seriously took an hour and a half (that included us switching all of our stuff out of out trade-in)! I would highly recommend Stadium to anyone looking for a new or used car and make sure you ask for Trevor he won't steer you wrong!

Mark

Mar 13, 2014

Good experience. Figured out trade in value over the phone with NO surprises. Had to drive 1.5 hours to get to them and it was worth it. Would defiantly do business with them again

It Doesn't Have To Be A Bad Experience

Dec 4, 2013

I have purchased several cars from several dealerships in my life. All of them (before this one) have been stressful to say the least. I didn't know they could be as easy and pleasant as the one I had at Stadium GM in Salem OH. I told my salesman Steve that I was going to be his worst customer because I was sick of driving off the lot with a car that I really didn't want. He said to me that won't be a problem because I don't want you to drive off this lot with a car you don't want. He said my job is to find you the exact car you want and I want to do my job. I told him exactly what I wanted. My list was long, detailed and picky to say it nicely. He told me I don't have that on the lot here and now so I am not going to waste your time bringing cars over for you to test drive or ask you to walk the lot to take a look. This was a MAJOR relief to me because all of my past experiences were just like that....... car after car after car and they were nothing like my description of want I wanted. A day later Steve called me and told me he found what I was looking for and in the price range I demanded. I made my way to the dealership after work to find a beautiful Chevy Equinox near the entry door of the dealership. It was for me. It was perfect. It was the price I wanted and Steve helped me every step of the way getting all the new technology set up for me. You see..... I traded in a 2005 car and I was not familiar with all the bells and whistles this car had. It was the smoothest car buying experience I've ever had. I will never go anywhere else.

Mod fan

Aug 5, 2013

A very nice place,very nice people!a easy buy!guaranteed to shop there again!

Cadillacfan

Jul 23, 2013

Saw a great deal on a used Cadillac at Stadium, sent an e-mail and they called in person within minutes. Also received follow-up from the sales manager. As I would have to drive some distance, they even test drove the car and reported back within less than an hour. The pricing was spot on, and the car was in very good condition. Even though I ultimately decided on a vehicle closer to home, I wouldn't hestiate to look these guys up again.