Stew Hansen Hyundai reviews

kiburzj

Nov 24, 2016

The staff was amazing. Very friendly. Jonathan was upfront and honest, which was greatly appreciated. I will recommend this dealership and will be returning. Thanks for everything

kris_rhfs

Nov 24, 2016

Stew Hansen Hyundai is excellent dealership and employees are awesome to work with as well as service department. . Go check them out! The Tucson I picked out did not have heated seats and they have them installed for me. The warranty is excellent for the Hyundai's - can't beat it.

kscanier

Nov 24, 2016

Wonderful staff that really care about what you are looking for. Not once did I feel pressured to buy. The employees really want what's best for you.

lauren.m.laferriere

Nov 22, 2016

My first car purchase experience was so easy and friendly. I was honest with what I needed in a car and they were able to make it happen.

mlhusar93

Nov 22, 2016

Had an awesome experience at this dealership, everyone was very friendly and helpful on helping me get the car I wanted! Lee did a great job making sure I was aware of all of my cars abilities and checked back with me after I had purchased the vehicle to make sure everything was going smoothly.

ornduffs

Nov 21, 2016

Not looking for a sale, but a long-term relationship! He had a relaxed persona, collecting information that would help him effectively find our vehicle in a short time!

msholett

Nov 20, 2016

Honest, goto people that make sure u walk out happy and remain happy over time.. i will be back. Need more custom options offered next time

mcgregot

Nov 16, 2016

I thought the staff was very friendly and well invested in great customer care. I told them if I bought a car, they would have to bake me cookies... and they did! If you're looking for reasonable priced cars with good value, this is the place to go!

tyronebrinson

Nov 15, 2016

I appreciated the efficiency at which the crew was able to handle my request. I'm a man that knows exactly what he wants ... so I had everything figured out before I arrived. Everyone came through with flying colors. =)

nocnocjoe0

Nov 14, 2016

We went in looking at a Velostar. It turned out to not be the one for us .... but we were not pushed into anything else. Manny let us look around at our leisure and sit in different cars until my wife found "the 1". No pressure and no hassle.

Patty Sue

Nov 14, 2016

My wife ended up buying another vehicle from another dealership but I felt obligated to let people know about the salesman we ran into at Stew Hansen Hyundai. We shopped at about 6 different dealerships in town and about 3 of them were owned by same company (Ken Garff) but out of all of them one stood out the most, Stew Hansen Hyundai. The staff there was amazing and Lee Emery will not persuade you to buy a Hyundai but he will make you WANT to buy a vehicle from his dealership. They ALL work as a team and Lee made us feel like family which made it so difficult when my wife chose another manufacturer due to a silly sunroof that we NEVER use. They promote TEAM HYUNDAI at the dealership and if you visit them you will know why.

staceywatson71sw

Nov 14, 2016

This was a good experience for my family we bought 2 cars and will be back in the feature for our next car we love our sonata..

bkgodsmack2

Nov 12, 2016

Tony rocks and is the only salesman I ever go to, and recommend alot of people I know to be sure to talk to Tony and buy a car from Stew Hansen

erictracyreeg

Nov 12, 2016

All three gentlemen were great to work with. They were very professional and got right to the point at hand. We are very happy with our purchase.

drinnan

Nov 11, 2016

I have always had a great experience purchasing a car with Stew Hansen's Hyundai. The people who work there are friendly and trust worthy.

mikervest

Nov 11, 2016

Everything was ok. I look forward to working with you for the next 3 years at least. Nick was very helpful on all things discussed.

pamela1982365

Nov 11, 2016

Jeff was one of the best sales people I've ever dealt with. He was prompt with responses to my texts and worked with me through the multiple visits I made to make sure we got it right. Thanks, Stew Hansen!

patty2

Nov 11, 2016

Friendly staff. This was my second purchase from Dennis and would tell others to go to him. Everyone was nice and courteous. I was happy I could work easily with the finance department. The service department is always helpful.

taylorcoder

Nov 11, 2016

Great experience, worked with my crazy schedule. Gave me exactly what I wanted! I Will recommend to family & friends. Everyone was friendly! Loving this elantra. It's fancy.

teawnastark

Nov 11, 2016

I came in looking for a newer, dependable and mostly affordable car. Marshall helped me find one that met all those needs. It was on a Saturday and they were very busy at the dealership, but he made sure I was comfortable during my the entire process. Thank you Stew Hansen Hyundai, most importantly THANK YOU APLENTY MARSHALL! You have a great future ahead of you.

kelly.kinning

Nov 10, 2016

I came out on a late night just to look at Stew Hansen Hyundai, Marshall greeted me immediately with a smile and introduced himself. After a week of deliberating, I ended up going with the 2017 Sonata Sport Value Edition since it fit my needs better. Marshall was sure to explain the vehicle and its features to my satisfaction. Car buying can be a stressful experience but he made it a positive one! Everything from picking out the right vehicle to finance was smooth sailing. Thank you Marshall for your help, I will be sure to recommend you to my friends and family.

lhleohol

Nov 10, 2016

The car buying experience was excellent from the salesman to the finance manager. All was explained , not pressured test drive was surprisingly well and the salesman was really good at listening and responding to my questions. Very pleased.

m.mutai87

Nov 10, 2016

Our car dealer was professional, friendly and very helpful during our time there. We had other options in mind but ended up going with the hyundai thanks to some great customer service and affordable price

vallwolf21

Nov 10, 2016

Excellent service would recommend to my friends and family easy to work with didn't have to wait to long even though it was a Saturday and the last day of the month

annedavid.noah

Nov 9, 2016

I had a great experience. When I purchased my 2011 Sonata I had to go out of state because the previous dealer was horrible to work with. This was a good experience

ashburn

Nov 8, 2016

This was the best car buying experience I've ever had. I've already recommended Stew Hansen's to a couple of people. Everyone was very friendly and helpful and patient!

fsparks25

Nov 8, 2016

This was the best car buying experience I have ever had. Nick was my salesman and he was soooooo knowledgeable about my vehicle and the safety features on the vehicle. He took the time to listen to my needs and wants for my new vehicle. Nick even knew about the Sirius/XM subscriptions. My experience at Stew Hansen was great! The only thing I would change is that the fiance people be able to reach someone at Hyundai finance so their customers won't have to wait too long, this was not the Stew Hansen finance managers fault, this goes to Hyundai finance. My experience was so good and Nick was so awesome that my husband will be going to Nick to get his new vehicle.

jbbice

Nov 8, 2016

We had an excellent experience at Stew Hansen. Dennis was wonderful to work with. He was kind, professional and knowledgeable. We will consider if for all future auto purchases.

alecwpacker

Nov 6, 2016

My experience went well while purchasing a new car, they were up front and honest about what they could and could not do. We were able to reach an agreement acceptable to both parties.

lock_jon

Nov 6, 2016

Customer Oriented worked on finding me a car that was suitable for me. It was an enjoyable experience in which I would highly recommend. Thank You, Stew Hanson...

celluj34

Nov 5, 2016

Didn't go in with the intention of buying a car, but the sales people worked with me to find a deal that worked for everyone

imcaracing4life

Nov 5, 2016

Needed to informed a lot better about a few things like trade in payoff. Also needs to inform customers about payment on trade in specially if it is the first time trading a car in.

vanhookr

Nov 5, 2016

Great experience! This is my 4th Hyundai from this dealership. Always had a good experience. I would recommend the dealer to friends or family. Will back for my next purchase.

christina_2467

Nov 4, 2016

Professional and welcoming staff. Worked with us to meet our needs. Did more than what we expected to get our payments and trade in to where we needed it. Came out there with a fresh start.

nelson72002

Nov 4, 2016

I truly enjoyed myself at the dealership. The salesmen were top professionals. I would definitely tell all my friends and family about my experience and I will purchase my next vehicle at Stewart Hanson.

shoy112

Nov 4, 2016

Tony was very helpful in giving us different options based on what we were looking for in leasing a new vehicle. He is obviously passionate about his work and was great to work with. He was willing to stay late to help us finish our deal which was greatly appreciated.

emily.pink

Nov 3, 2016

I had a great experience leasing my Tucson from Stew Hanson Hyundai. The staff there was professional and enjoyable to work with. I know that if I have any questions down the road, they will be able to help me out. Overall, it was a positive experience.

dunkle1996

Nov 2, 2016

Everything was great. They worked hard to get us going with a car that day. No complaints. Everyone was super friendly. Overall great experience! :) Ended up sending my brother to get a car as well.

jacobwentzel

Nov 2, 2016

Dennis did an excellent job with our first vehicle purchase. Can't wait to buy another car from him. We will definitely be back and recommend to anyone we know buying a car.

jonwloch

Nov 2, 2016

Enjoyed getting the color I requested in a very timely manner as well as professional service. Couldn't be happier with the dealership. I enjoyed my car shopping experience.

teize13

Nov 2, 2016

Overall great experience and would recommend Tony as a salesperson. Spent most of the day at the dealership with a 2 year old but everyone made that easier to do. My car is a beauty even if it's my first 4 door mom car. I wanted the small suv but Tony let me drive what I originally had in my mind but much to my surprise my car had more room! Left with a 2017 Sonata sport. Love it so far.

goinslee

Oct 30, 2016

My experience could not have been better. As a first time buyer, Nick made me feel comfortable and at ease throughout my visit. He went above and beyond to help me choose the correct vehicle for my needs, and ensured I was able to stay financially comfortable. I will definitely refer friends and family to this location, and to Nick in particular!

luci3344

Oct 30, 2016

Everyone at the dealership was friendly and helpful and they have pretty good cookies too! There really should not be a 25 minimum word on a survey. That just doesn't seem right.

nancygriffith422

Oct 30, 2016

He was very friendly and answered all my question and explained everything in a friendly manner to me. I would suggest this dealership to all my friends and family.

charles.starmer20

Oct 26, 2016

I was very pleased with my trade in and my payments and how I was treated by the salesman Garrett and staff I would recommend Stew Hansens Hyundai

grandma9952

Oct 26, 2016

I am so greatful that tony was my sales man he was great and I love my new car it's red like roses and the sun is a shining on me now because I am out here loving all the features on my car

jakelainson

Oct 26, 2016

I had a great experience buying my first car! Nick was very transparent with everything I needed to know. I would definitely use this dealership again.

reanna_collins

Oct 22, 2016

All of the Stew Hansen Hyundai dealership staff I interacted with throughout the process of purchasing my new Hyundai were very friendly and helpful. They allowed me to ask the questions and take the time needed to come to the decision regarding which vehicle to purchase.

rhondale

Oct 22, 2016

Nick did an out standing job and provided excellent customer service. No pressure, which I appreciated so much. I will recommend him to anyone I know looking to make a purchase.

hawkeyegirl80

Oct 21, 2016

Overall good experience for the most part. Had one minor problem with finance but it was handled quickly and efficiently. Would buy from them again.

abhilashreddy9692

Oct 20, 2016

The dealership members were very helpful and patient in answering my questions and clearing my concerns. I was treated very politically and everything went through really well.

digmannj

Oct 20, 2016

Tony did a great job with customer service and answering all the questions that I had about my new 2017 Hyundai Tucson. I was not pressured any time while looking at cars and during the whole buying process.

jlouverson86

Oct 20, 2016

I worked with several people who were all awesome. Everyone answered my questions and if they didn't know they found out. Everyone was very patient and nice. Also worked with some people not listed.

twofarleyhill

Oct 20, 2016

Dennis Halupnick our salesperson is a consummate professional. We feel blessed, we have been able to develop a long term relationship with him. Three years ago, Dennis helped us purchase an Elantra. Last week he guided us into a perfect lease of a Sonata Limited. Since our history with Dennis has been very satisfying and our experience with the hard working service department at Stew Hanson Hyundai has been excellent, you can be assured there will be another next generation Hyundai in our future.

psfleming51

Oct 19, 2016

The best dealership experience ever experienced. I should know....this is probably my 15th car that I have bought over the past few years. Lee and Tony were excellent to deal with and made the whole process a fun and enjoyable experience. One little snafu with paperwork that was quickly dealt with. Low pressure experience.

manningite

Oct 18, 2016

The sales staff we dealt with on our new Lease were very friendly and helpful. Salesman listened to what we were interested in, answered all our questions on several models and ultimately brought us the test car that met our needs and that we decided to Lease. Very easy to deal with - no stress involved.

huebbe

Oct 17, 2016

We highly recommend Stew Hansen Hyundai! We worked with Tony Romeo and he did a fantastic job answering all of our questions! The kids even loved being there since they had a back room with a lot of toys and a TV with Disney shows playing, it made signing the paperwork so much easier! This was our third vehicle purchase through Stew Hansen, we definitely recommend them!

thecarriem

Oct 14, 2016

Tony was excellent and we would highly recommend him and Stew Hansen Hyundai to anyone looking for a new vehicle. He was very professional, courteous, and friendly.

mwonsmos

Oct 13, 2016

Great service! Jeff was very personable and easy to work work. He made sure to follow up after the purchase to ensure satisfaction. Would definitely recommend to a friend.

carman.kerry

Oct 12, 2016

One year after buying a car here, we returned for a second car! Now we have two Stew Hansen cars in our driveway at home.

rogerberg2

Oct 12, 2016

Really the only negative thing was how fast the dealers jumped on me wanting to sell me a car, little bit of a turn off but not a huge issue...

shae.bigalk37

Oct 11, 2016

Best service to meet my needs and price. Friendly and relaxed approach made it a calm low pressure sales environment. I will be coming here for all future needs.

alphill75

Oct 6, 2016

I worked with Jake Longden who was very nice to work with. I felt comfortable working with him and didn't feel he was too pushy to get me to buy a car.

ginswift

Oct 6, 2016

The staff at Stew Hansen was professional and thorough in meeting my needs. I am pleased with my vehicle and the service I received. I look forward to working with them in the future.

slimjimbob62

Oct 6, 2016

Everything was ready for us. Matt and Marshall met us at the door and where ready for everything. Everyone was extremely polite and catered to all of our needs after a two-hour drive.

fritzd

Oct 1, 2016

I came in just for a look at the Santa Fe. Not really intending to buy that day. I went home with a new Santa Fe. So far I am very pleased with my purchase and have had follow up visits from my salesman (Nick Schmit) to make sure I was satisfied with the vehicle and if I had any issues. I feel he will be there if I ever need anything. He told me to come directly to him if I ever need assistance and he will arrange it personally. I actually believe he will be that guy. He has demonstrated it to me already. I have only good things to say about the people I dealt with at Stew Hansen.

irishpatcaff

Sep 28, 2016

I like the style of the sonata and the price. In addition to that i really like the trunk space along with fold down back seats.

kimskaggs74

Sep 28, 2016

It was a great experience. The staff made it easy and did all the work! I will definitely refer my friends and family. I couldn't have asked for a better experience.

mikekielkopf

Sep 28, 2016

Great dealership to work with online as well as in person. We drove 2 hours to finally find a Hyundai dealer we could trust. The people at Stew Hansen, especially Jake Longden, were great to work with. We would recommend that you give Stew Hansen Hyundai a try.

sam.rominger95

Sep 28, 2016

The person I worked with was very helpful and they did everything in their power to get me the best deal on my new car.

guzziman

Sep 26, 2016

HAD A GOOD SALES PERSON IN TONY.WAS NOT HAPPY WITH THE PERSON WAITING TO MOVE THE CAR WHILE WE WERE DEALING ON A PRICE.HE KEPT ROLLING HIS EYES & SIGHING BECAUSE HE WANTED TO LEAVE & IT I WAS CLOSE TO CANCELLING THE PURCHASE.ALSO MY WIFE IS HAVING A HARD TIME WITH THEM CALLING BACK ON A MINOR PROBLEM.

sgilliland88

Sep 25, 2016

Marshall did an excellent job. Very polite, professional and thorough. I did most of the deal on the phone with Matt Young. Car was sitting in front when we got there. Marshall met us at the door. Very pleased with our experience.

chadandwendy

Sep 23, 2016

The staff was friendly prompt and met our needs. Delivery was quick and done when we wanted it. We will definitely shop here in the future

e2g

Sep 22, 2016

Great experience. Lee answered all my questions. Got to test drive, and understood what I needed in my next vehicle. Will be back to buy again.

jeffsgirl2012lc

Sep 22, 2016

I was a little concerned when I went in but Lee took all my concerns away. Tyler was awesome too. The entire staff makes you feel like family.

derrick.joel

Sep 21, 2016

The overall service I recevied when purchasing my vehicle was excellent. When I arrived James Winters was working with another customer and lined me up with Jason (forgot his last name). Jason answered all of my questions and valued my trade. We also took a test drive. Then I gave Jason what I wanted to spend. Jason did an excellent job getting to the number I wanted to be at. I also worked with Troy Kline, who has also excellent with all aspects. The followup of James and Jason was amazing. Both called me 1 week after the sale to check in with me. They also scheduled time for me to come in and get tree sap off the vehicle. From the appointment to test drive to the purchase of the lease, the service was excellent. The service of the service department (when my 3 week car was leaking oil) was not as great. If it was not for Troy, my experience would have been awful. The service department tried to give me an appointment that was almost 1 month away when I told them it was leaking. They also did not want to accommodate with providing me a vehicle. Once at the dealership the service was timely and friendly, however, on the phone was not a great experience.

gnjblumke

Sep 21, 2016

My number one place to buy a vehicle because of the people. The people is what made me feel confident in my decision and I appreciate and thank everyone that helped!

btvognsen

Sep 19, 2016

Dealership provided a good price and purchased vehicle over the internet from out of state. Getting tags took some phone calls because some paperwork wasn't done, but it was handled and all is good.

jamessater71

Sep 18, 2016

I like the service that that I got I like my new car and I would recommend other people to go to your dealership to purchase a new car

sable_3369

Sep 18, 2016

Hyundai out did themselves, Very, Very! happy with my Sonata, salesman very knowledgeable about my car, and Hyundai company. Reviewed my Sonata SE in detail.

whited-sr

Sep 16, 2016

It was a good experience and I love the car. Quite a few members of my family also bought a car from this dealer and are very happy my best friend is also one of your customers

eshamilla

Sep 13, 2016

Was excellent and knew exactly what we wanted. Knows a lot about the cars and gave great information to help us choose. Was very professional and did everything in his power to assist in making the right selection for our families need.

zandjas

Sep 11, 2016

Ashton provided me with a lot of information about my car. Her confidence in the car and the features provided made car shopping positive and enjoyable.

leenor65

Sep 9, 2016

Very satisfied. Will return in the future, as my fiance is getting ready to buy. Jeff spent enough time with me, and answered all of my questions. I'm a first time buyer of a Hyundai product. Have always been a Toyota buyer.

angels66

Sep 8, 2016

The Hyundai seems good. Just never take your own American-made car there for a trade-in. The trade-in value of your car is based on cosmetic appearance alone. Mine had 6-8 pea-sized hail dings on it. I had not fixed the fog lights that I'd crunched into the edge of the sidewalk downtown because they're not required to be used by law. I had put $100 into taking the yellow stain off the headlights so I could see better driving at night. I had regularly maintained my car. It had 1-year-old tires on it that were always rotated on schedule. Changing oil was done on schedule. I replaced a fuel pump in it (I had a 14-year-old Dodge Neon with 61K mi. on it). In all, I'd put $3K worth of maintenance & replacement parts in the car in the last 3 years. Stew Hansen Neon gave me $250 for my car. When I went online, the value of my car was between $1K and $1,500. It was a huge disappointment. We thought we had 1 car bought; then it turns out, that car had already been sold, so we started over again! In all, it took 5 hours to buy a new Hyundai. I'm told that in the greater Des Moines area, this is the normal amount of time it takes to buy a car. It's simply new to me.

glrushforth

Sep 8, 2016

I had great service working with Marshall, he got me into the vehicle I had my sights set on and in the budget I could work with. Overall I really enjoyed the whole team at Stew Hansen and am glad I went there and made them my new Iowa dealership!

meg.wilkens

Sep 8, 2016

Love the car, people at dealership were nice and helpful. Luxury car to me for way less money. All the extra features of bluelink and auto android make it even better!!

sladja25

Sep 8, 2016

Marshall is knowledgeable and professional. I enjoyed working with him. I would recommend others to purchase a vehicle here. All staff I worked with was very friendly and helpful.

connmike

Sep 7, 2016

I enjoyed my experience with Stew Hansen and I look forward to working with them in the future. I've had the car for 3 weeks and I am totally pleased with the performance so far.

dazdeana

Sep 7, 2016

JP is patient and direct. Not afraid to ask hard questions that help narrow the scope of shopping. He is a great listener and paid attention to the details that mattered to me. He knows his inventory and the product inside and out so able to educated and funnel down the choices that best fit our family. Thank you for the inventory on the lot so I could make an educated decision and Enjoy the immediate satisfaction of driving it off the lot.

handymelissa

Sep 7, 2016

Lee did an amazing job and we appreciate your dedication and hard work. He made is feel very comfortable with the car We were looking at. Thank you! Melissa

hansenjessica717

Sep 7, 2016

What else can I say? It was a great experience, friendly, welcoming atmosphere, things done in a timely manner, over all a great experience for anyone.

johnwalker732000

Sep 7, 2016

Marshall was very professional and friendly. I was unsure about purchasing a car at first and only came to check out our options. Don't get me wrong Marshall didn't push us into purchasing a car, we were just unsure that we would be able to get financed and afford one. After his reassurances and pointing out the features of our new car we, my wife and I, new we would love to drive a new car. We were especially pleased when the finance guy came back and told us we could drive away with no money down and a much lower interest rate than what we had. Now that we have had the car for a couple weeks we are even more thankful that we were able to get a new car as it drives wonderfully and meet all of our needs. Thank you for making and selling us such a wonderful vehicle, we absolutely love it.

mont46641

Sep 7, 2016

Tony was easy to talk to and listened to what we wanted and needed in a new vehicle. Thank you for your help and your experience.

willisnewjersey

Aug 27, 2016

The team at Stew Hansen Hyundai are all about the customers and the experience they have. This means a lot to someone spending $20k. The Hyundai Elantra is suche an amazing vehicle, I get over 40 mpg on the highway and it is a non-hybrid.

26ria

Aug 24, 2016

I'm leasing my third Elantra. My first was a 2011 which I named Beauty. My second was a 2014 which I named Beauty 2. So, my third, a 2017 Elantra, naturally is named Beauty 3.

marble496

Aug 24, 2016

The process of leasing your first brand new care can be a daunting experience, but mine was very positive thanks to the staff at Stew Hansen Hyundai. Everyone was very friendly and helpful, and offered their ongoing services throughout my lease agreement. I will be looking forward to going in for routine services on my car because I know that the customer service is outstanding.

rebubula

Aug 24, 2016

My wife and I have purchased two new cars from Stew Hansen Hyundai this year and were very happy with our experiences. The staff was very friendly, and we would recommend Stew Hansen Hyundai to anyone looking for a fair deal on a great product.

shelby.klinger96

Aug 19, 2016

I had a great experience from the moment I drove onto the lot of Hyundai. Lee Emery came out and asked if I was looking for anything specific, then showed me some cars I would be interested in. No one at Hyundai was forceful or obnoxious in selling me a car like salesmen were at other dealerships I had went to that day! Lee made good selling points of many cars so that I could decide on one I liked! Once I decided I wanted the 2017 Elantra, the finance department worked with me to make sure I had a payment that was something I could afford. Everyone at Hyundai is very nice and was fantastic at answering any questions I had and helping me in any way!! I would and have recommended to any one looking for a car to go to Stew Hansen Hyundai! Wonderful 5 star experience!!

Melissa

Aug 17, 2016

Made a deal only to have them go back on it. If this is how they treat people before the sale I can only imagine how you get treated. Poor customer service !

Melissa

Aug 17, 2016

Made a deal only to have them go back on it. If that's how your treated before the sale I can only imagine how your treated after.

ddsteele01

Aug 16, 2016

While searching for a new vehicle dealing with Stew Hansen Hyundai was the best experience we've had. Knowledge, expertise and no pressure sales. Jeff Liebermann was perfect to deal with!

Amanda77

Aug 15, 2016

This was my first time buying a car from a dealership & Lee made it all very easy. I didnt feel pressured by him at all. I will definitely be buying from him in the future!!!

sssabic1990

Aug 14, 2016

Excellent customer service. The people who helped me find me car did nothing less than a great job!! Only con was the wait/time it takes to get everything done. Jake Paskert did more to help me than he was trained to do. Thank you Jake.

hbrandandy

Aug 13, 2016

Lee was exceptional in providing inform and working with us. My family actually purchased 2 vehicles that day: exact except for color. Very pleased with my 1st brand new vehicle.

schmuck0

Aug 12, 2016

I have been dealing with Lee probably a year helping me decide what type of car i wanted. Thanks for him a was able to decide what i really wanted, and it was a pleasure working with him.

mjmohr35

Aug 11, 2016

My family was very pleased and we will be back in 4 more years to upgrade if the price continues to be right for the quality of car!

jenokuennen

Aug 9, 2016

They went above and beyond with the way they handled my needs for a vehicle to use for work and future family needs as well

talithaj88

Aug 6, 2016

my experience was great. I worked with troy. I forgot his last name though. I would come back to him every time I buy my car. he was very Profesional and very nice.

chris.hatfield1211

Aug 3, 2016

I feel like I was presented (and accepted) a very reasonable price from Stew Hansen Hyundai 2016 Sonata. It was during the closing and financing, and eventual delivery that was a little problematic. I was being presented various extended warranties that would have increased my car payment up to near an extra $100 per month. The main reasons I chose Hyundai were price, reliability (how the car had been rated by independent reviews), ASSEMBLED in the United States, not Mexico or Canada (are you reading this Ford and GM!), and the 10 year-100,000 warranty. I felt I was attempting to buy a car that didn't needed an extended warranty. I was buying the car based on faith and reputation only to have someone tell about all the things that could go wrong over the next 6-7 years of ownership. Honestly, if there is a need to buy an extended warranty, then you shouldn't be buying the car. The other problem was how long I had to wait for delivery. It was late when were 'closed' the sale and the dealership had actually closed about an hour earlier. I was going to lick up the car the next day. I didn't arrive until after 1:00 PM and the car had not yet been prep'd. I think my salesman actually went back and prep'd the car himself. The outside of the car was clean and the seats and carpet spotless, but after I drove off, I noticed that film that builds up on the interior glass over time. That was something that did not get cleaned and I ended up doing it myself later. All that being said, I would still recommend Stew Hansen Hyundai and especially salesman Jake Longden to anyone interested in a new car at a fair and reasonable price.

thehectors1

Aug 3, 2016

Marshall was great to be with. Knew the product and took time to go over everything single details with us. We'd highly recommend him to anyone.

johnathanwstiles

Jul 30, 2016

The salesman sold the car. It was great but he showed how it fulfilled all my needs then some. Very professional. Sending any business I can that way!

mdelreal

Jul 30, 2016

Amazing service! I've been to many dealers and this dealer is by far the best! Tony and Austin made sure that the process went as fast as possible. I really appreciate the service and will recommend friends to come to this dealership!

mountl

Jul 30, 2016

All the employees were very nice and welcoming! Loved my experience at Stew Hanson and would recommend anyone buying a new car to Stew Hanson!

terryvickie

Jul 30, 2016

The 2016 Tuscon is the third vehicle we have purchased from Stew Hansen Hyundai. This time we decided to experience the lease program. The sales staff has always been friendly, knowledgeable, and willing to work with us to fit us with the right vehicle and payment. We keep coming back to because of the top-notch salesmanship and customer service. We value that as a consumer. The Tuscon matched our wishes in color, style, and options. We are impressed with the fuel economy...it has been as good or better than the 2014 Sonata at 28-32 miles per gallon--in the city. We feel that Hyundai produces a good product and have no desire to switch brands. We promote Hyundai and Stew Hansen dealership on a regular basis. Keep up the good work!

angie_chind_32

Jul 28, 2016

Excellant service with a smile!! I will definitely recomend Stew Hansen to family and friends. So glad we choose to purchase a car from you!

dutchboy31069

Jul 28, 2016

Love it! James was great to work with. I would definitely come back and purchase a vehicle from him again! The only thing I do not like is doing a 25 word essay. But still very happy, wth the service I got and my new Hyundai.

lybreiner

Jul 28, 2016

Great experience. I was at the dealership for 4 hours, and was treat like a guest. Kris gave me his undivided attention during my stay.

jescobar754

Jul 26, 2016

The Best Service that I have ever had thank you. Fast, friendly, professional. Did have to walk I'm and ask about the car. They did as I asked got me approved first then we looked at cars just like I wanted.

afknight1992

Jul 25, 2016

Great customer service did everything the could to make sure I drove home in a brand new car. Very much appreciate everything they did for me.

aid5alex2

Jul 24, 2016

They picked us up, brought us home and picked my husband up at work the next day to pick up the car. Our credit is not great and we didn't think we'd even be able to get a loan but they worked very hard for us and got us a car and made the whole process painless. Very impressed. It really felt like they cared about us.

edward_d_nixon

Jul 23, 2016

Jeff Lieberman greeted us the right way, asked the right questions, & showed the right amount of interest in us and our visit to the dealership. At no time did I ever feel like I wanted to get up & leave. Refreshing for us.

f.temeyer

Jul 22, 2016

I started car shopping a couple months ago and was careful to examine my needs and wants, and ended with a different type of vehicle than I started out looking for. I have driven a hybrid for 8 years and ended up with a crossover that let me see better and feel safer, with dual zone climate control and lane change warning.

fike49

Jul 21, 2016

My experience at Stew Hansen Hyundai was very meaningful. My salesman was very knowledgeable and was able to help with all my questions regarding this vehicle.

mcdanielrn

Jul 21, 2016

My husband and I appreciate the help and friendliness of the staff, particularly Marshall. He was not pushy with us, and that is a real turn off when we are making a major purchase. This was the main reason we decided to buy from your dealership. Keep up the good work!

rckb185

Jul 21, 2016

The staff was very friendly and kind. My salesman had amazing experience and really helped with buying processl. Would recommend to anyone looking for a Hyundai.

sunsuitsme

Jul 21, 2016

So far, I am absolutely very happy with my Tucson Sport. It drives and handles so smoothly and easier than my 2013 Tucson to navigate around corners, etc. The engine is quieter and the car responds much quicker and smoother than my previous Tucson. I couldn't be happier! I have always been served well and quickly in the past 3 years with service on my Hundai Tucson. I have nothing but compliments on the sales staff and service employees.

Jodi L Moore

Jul 20, 2016

This was the first opportunity in my life to get into a nice newer car. Izzo focused on my needs and wants. When we test drove cars, he was very knowledgeable and answered all of my questions thoroughly. He spent every moment making sure I was comfortable and happy with my decision. I felt no pressure. They worked very hard getting me into a car that I could afford the payments. I love my 2013 Kia Soul. I want to say thanks to Izzo for helping us out with this wonderful opportunity.

rmatthewc

Jul 18, 2016

We had a very good experience and would definitely recommend Kris Kremin, who we worked with. There was no pressure and we ended up getting a good deal and are very happy with our vehicle.

jaltamirano1

Jul 15, 2016

Baught two cars at this dealership within a month from each other. While we like the cars, the service played a big role on why I came back for my second deal. The experience was focused on our needs, not on selling us. After the sale, we got cookies, handwritten notes, calls... Good job, Hyundai! It really was a pleasure. My wife hates the finance talk, and even that was done right. We got in, did not get any surprises, and got out fairly quickly. All around great service... Even this survey makes sense to me why they were so good, your focusing on the right things. Nice job!

helen.schweer67

Jul 14, 2016

Hyundai staff is very friendly and fun. Lee knew his product well and was very excited about his job there. I will be returning to Stew Hansen Hyundai for my service in the future and I look forward to seeing those guys again. THANK YOU FOR EVERYTHING

jrcarlson321

Jul 14, 2016

Marshall was a pleasure to meet and work with. We like the car. It was a busy weekend at the dealership but everything went well.

huggiebear41

Jul 12, 2016

I find that everyone that works at stew Hansen Hyundai is awesome and friendly. They great you with a smile and don't like they are better then you. I would do business there again at Stew Hansen Hyundai!

tom.watzke

Jul 12, 2016

Love working with Jeff Lieberman. He was thorough, professional and a pleasure to work with. I felt no pressure but was carefully walked to a buying decision.

jtchoate29

Jul 9, 2016

My wife and I came in to potentially buy 2 cars. Everyone was great, we especially liked James Winters and his customer first strategy. He was terrific to work with.

joel.overton

Jul 8, 2016

I couldn't be happier with my car buying experience. My salesperson, Dennis Halupnick, provided a friendly, low pressure environment to learn more about Hyundai vehicles and make an informed decision to buy at a great price.

cluers

Jul 7, 2016

Our salesperson Mike Persinger was knowledgeable and courteous. He gave us time and space needed in making the decision on a new vehicle. Thank you for our good experience in selecting and purchasing our new 2017 Hyundai Santa Fe Sport.

lerb1986

Jul 6, 2016

I felt that overall everybody was very professional and explained everything that one needed to know about the vehicle and the financing. Great dealership and staff!

mf4cy

Jul 6, 2016

Purchased a new car for my teenage son. Staff was very professional, nice and most of all understanding of his situation. Did not try to up sale on things we didn't need and worked with us to get the payments where he could make them. Perfect car for him with solid warranty. I will likely go back to Stew's for my daughters car next.

angellost777

Jul 5, 2016

The staff was wonderful. They listened to all my concerns and made me feel welcome. They were easy to reach by phone and promptly called me back.

huffmankati

Jul 3, 2016

From Marshall to Tyler to Mike these guys helped in a way I never thought possible. I'm so glad I walked in that Friday and stew Hansens has my lifetime business

pornsri415

Jul 3, 2016

Good services .good staffs very easy to work with.we are very happy w it. We definitely will refer a friend's or family to your dealer when they need a new vechicle.keep up a good work

purcussion

Jul 2, 2016

Received excellent customer service from salesmen and finance manager. Felt they answered all questions and was very courteous. They even followed up with a courtesy call to see if I had any additional questions and how I was enjoying the car.

sdsohn

Jul 1, 2016

The buying experience met my expectations. The price was excellent. The salesperson was outstanding. We have yet to need the service department. The car has been a pleasure to drive. Miles/gallon is great

cmcdannel911

Jun 27, 2016

Our sales men, Lee was great. He answered all are questions about our vehicle.Took the time to go over the navigation system, the blue tooth,and even preset the radio stations for us.

frankley

Jun 26, 2016

Just purchased my fourth Sonata and a very happy with my purchase. It is comfortable drive and has many of the amenities I would expect in a much more expensive vehicle.

nyantoe2007

Jun 26, 2016

These guys listened to what I was saying and were very fun to work with. Now I have America's Best Warranty and a dealership that I can't wait to return to for my vehicles maintenance. Thank you Stew Hansen Hyundai for helping when no one else would.

dcraymond78

Jun 25, 2016

It was a great experience. They helped me get out of my old car that was having some issues and into a great machine. Thank you.

sdjackson182

Jun 25, 2016

Our experience was wonderful! Jake was very helpful and informed us of all the options and features on our car! We own 5 hyundais, we appreciate your customer service which keeps us coming back.

willisnewjersey

Jun 24, 2016

I would recommend the Hyundai product to anyone that wants a nice vehicle at a good price with a warranty that tops the rest. Lee Emery will definitely get my friends and family's business, he is not your typical sales person, he is very easy going and unlike other dealers I went to in the past, HE LISTENS!

broush12121973

Jun 23, 2016

Marshall went above and beyond to get my parking pass from my old car. Thank you. Also I just got the cookies today...awesome. I also asked not to have a dealer sticker placed on my car, that request was kindly granted.

No More Hyundai

Jun 21, 2016

Just say NO when you consider Stew Hansen Hyundai for buying -or- repair work! As many others have said, they agree to a price, then the 'manager' gets involved and the price goes up for unexplained reasons. We left 'kicking ourselves' that we agreed to such a terrible purchase price. Now, 2 years later my engine is knocking and the service dept says "that's normal". Normal doesn't mean OK - seems like they don't want to do the warranty work...

scottjulieb

Jun 17, 2016

Salesperson was awesome to deal with, but four hours is too long to purchase a vehicle. Need to cut the time way down especially with the financial papework. Again, wait time too long.

tyvonsimmer

Jun 17, 2016

the first car i test drove was beautiful, it had everything i wanted. i was happy to trade in my 2 other vehicles for this brand new car. I liked the car and would recommend it to my friends.

beckyleo33

Jun 16, 2016

The car that I received was not the car that I was told it would be. I was told it would be the same as the car that I test-drove, which was loaded with options, yet with a hatchback (that I wanted). This car has the bare minimum of options. There is no bluetooth, which I was told would be in it, and I specifically asked for. The salesman I was working with (Moh) was brand-new, and he did a great job as far as I'm concerned. He even offered to set up my bluetooth when I picked the car up, so he obviously did not know it was the wrong car either. The car is OK at best. I had already signed for it before the car showed up, so there was really nothing I could do at that point. I feel lied to for sure.

stankrisve

Jun 16, 2016

Purchased a new Santa Fe Sport. I was impressed with the personal service received. Kris Kremin took the time to listen and ask questions to ensure that I purchased a vehicle that met my needs. We appreciate that he took time to demonstrate the technology and make sure all our questions were answered. All staff we worked with were very knowledgeable and friendly. Overall, a pleasant buying experience!

kgredys

Jun 12, 2016

Easy, fast, thorough and straight forward. Have purchased multiple vehicles and always a good experience. Highly recommend them for new, used, lease car. They try to find the right fit for you.

jeancole63.jc

Jun 10, 2016

Enjoy my experience at the dealership highly recommend it to people. Lee was very helpful even stayed after closing hrs to assure I was comfortable and understood the ins and outs before I left the lot.

jlkeisler

Jun 10, 2016

Great experience overall. Staff was responsive and professional without being pushy. Answered all my questions and responded to my objectives. Team worked together to make sure my goals with a new car acquisition were all achieved.

kriegell

Jun 10, 2016

the sales people were nice. Not impressed with the finance people. The interest rate quoted was extremely high for a new car. They didn't offer me the 0.9 apr until I showed them on my phone. Do your research! I did enjoy my test drive experience and everyone treated me nicely and like I was important.

markrobb7

Jun 10, 2016

The Staff here is excellent! Kris Kremin, Jake Paskert, Tyler Rainey, and Austin Quinn are amazing! I was in and out of the dealership quickly! Will refer all my friends here to buy their cars as well!

cmellingson12

Jun 6, 2016

My wife and I had a great experience with Dennis and all the staff at Stew Hansen Hyundai, I would definitely recommend them to anyone in the market for a new car!

froemon45

Jun 4, 2016

Great experience overall, everyone was friendly and straight forward, and I definitely appreciated it! Needless to say I will return for any of my car buying endeavors.

lovespencer48

Jun 2, 2016

It was a really good experience. It was mostly on a whim but they were very willing to work with me and provided me plenty of options and we found the best one for me.

dlocker19

May 28, 2016

Staff was well informed and worked with us to get the vehicle we wanted. They were friendly and timely with how they did things. I would definitely recommend this to someone else

nellie-66

May 27, 2016

Matt and Stacy are wonderful. Stacy stayed by my side through thick and thin! I planned to get something in awd but my finances didn't allow that. I plan to come back in three years to lease another vehicle I love my car!

Tim Stumme

May 27, 2016

I was need of replacing my old car that had mechanical issues and was uneasy about car shopping, which in itself made it stressful. As soon as I got on Stew Hansens pre-owned car lot I was promptly greeted by Elvedin, at which time I told him the predicament I was in. I was very unsure of what I was looking for; a sports car, economy car, luxury car, two door or four door. He was great in giving me suggestions after showing me numerous models and doing test drives (without any pressure at all). I was immediately impressed with his genuine concern for my satisfaction and getting me in the right car that fit my personality. I did buy a certified 2013 Sonata Limited Turbo that has all the luxury features I was used to with good gas mileage and sporty looks. When it came to price, I got it below book value without the hassle and run around of haggling, as is the case with some dealers. Elvedin indeed made this a very pleasant and stress-free experience. I was impressed again, when a few days later I received a follow up call to find out how the Sonata was working out for me. The entire shopping/buying experience was a pleasure. Thanks Elvedin, for the exceptional customer service you gave me!

woodworth1966

May 21, 2016

This was my 4th purchase of a Hyundai, great cars. Love my 2016 Santa Fe. Our sales person Lee Emery was great to work with.

Jewelsashes

May 20, 2016

Overall they treat us very well. Answered any questions and made sure we understood everything they told us. I didn't feel pressures to buy something I didn't want.

jillian.gartner

May 20, 2016

I walked into the dealer thinking I would test drive and go home, but walked out with a brand new car that met my requirements. Thank you to Jake Longden and his support team for doing an outstanding job of selling the vehicle to me.

holdenkate89

May 19, 2016

I had a absolute wonderful experience and everyone was and is very helpful. Everyone was warm and friendly. I will be recommending to everyone i know.

larry16

May 18, 2016

Tony was very professional from the first visit until the last one. He never called me to often and was never pushy. Over all experience was great.

jlyman47

May 14, 2016

Considering where the dent was located, they could only fill it in with body filler. "I" chose not to have this done as it could potentially cause problems later.

yolanda.c.montano

May 12, 2016

They did their best to acomodate to my budget and their customer service was exceptional. They were able to find me a good financial community that made everything really easy and afordable

bjmcclimon

May 9, 2016

Our sales person was very helpful. This is the 2nd Santa Fe we have purchased from him. We would recommend him to others. He was the reason we came back to the dealership.

danajandt

May 9, 2016

Great dealership to work with!!!!! Friendly and knowledgeable staff that take the time to work with you. I would highly recommend them to people!! The End :-)

mbutler0

May 9, 2016

Tony was great. Worked hard with me to get the car I wanted at a price I could afford. Super easy to talk to. Very friendly. Very knowledgeable. I will not hesitate to pass on his name to friends any family. Will definitely work with him again in the future. Tony created an exciting environment to buy a car. He really sold the car and it's features in the best way possible. JP was also around and was fun to talk to. Had some great tips and pointers on the Genesis. The finance guy was very pushy. I walk in thinking everything is set ready to go any he wants to sell coverage. After repeated saying I was not interested, he dropped the prices significantly. He also explained the different coverages poorly making it seem like they were packages and not individual products. Really left me feeling bitter towards Stew Hansen and their process. Had it not been for that situation, I would give perfects across the board. That being said, great sales staff. Would totally and probably will work with Tony again. The sign documents situation needs to change and that staff member needs to work on selling his products rather than pushing them on customers.

pmackerl.pl

May 7, 2016

I really enjoyed my vehicle the dealer was extremely nice the facility was nice I would recommend Stew Hansen to my friends and family I haven't had a new vehicle for over 20 yearsI'm extremely excited with my car

axtuigong

May 5, 2016

I was looking at Mercedes and Lexus. I owned a Mercedes S550 4matic retails at $115K I bought a Top of the line AWD Genesis Sedan. It has everything my S550 had and more. I'm very satisfied and will buy again.

john.luksa

May 5, 2016

Car is great sales person was very helpful in showing me all the features and benefits. Negotiated the price to an amount that was comfortable on the budget and reviewed all the lease options available in making my decision.

dwehalbert

May 4, 2016

Tony was great and knows his stuff about the cars and helped put me in a better position. I will recommend him to everyone I know. My brother already came in and got a car.

jepatterson00

May 4, 2016

Great experience and staff. No pressure & great deal ! We appreciate the communication, follow up & professionalism. We will certainly recommend to others and look forward to enjoying the Sante Fe for many miles.

nitromt57

May 4, 2016

The threaded me with respect and I found the car that I love tony Romeo helped me the most I drove 4 car that day and when we got done I pick another one that I like a little orange one and that's the one I took home

Fonda

May 3, 2016

The gentlemen that help me with my first purchase of a new car were great. The treated me with kindness even tho i changed my mind the minute and went with a different car and not to mention they were closing but stayed open for me. I can say with confidence I would tell everyone to Come here for the best customer treatment.

mel.faith

May 2, 2016

We recently purchased an elantra from stew hansons and had a great experience! Thanks Gus and JP for going above and beyond to get us into a great vehicle that works for our family

Brian Mickelson

Apr 29, 2016

Other than giving me what I believe my car was worth , we had a good experience with Stew Hansen . Elvedin was very professional and friendly .

kcrook

Apr 29, 2016

I enjoyed both of my trips to the dealership and have send a friend to buy her car there too. She loves her call and told me I was right about the workers working for us.

priscilla.ligouri

Apr 28, 2016

The staff at Stew Hansen really care and will try their best to make sure you leave happy! We have been dealing with them for 4 years and will be back.

beadawson76

Apr 27, 2016

Very nice dealership everyone is very informative and professional. My experience was great and I love my new vehicle. The finance manager Phil has been great at helping with any questions I have come up. Thank you to everyone who helped me drive away in my beautiful new car?

junesphr

Apr 27, 2016

I spent a period of approximately six months off and on shopping for a new vehicle at a number of different dealerships, including Stew Hansen Hyundai. The sales consultant was attentive, listened to what I wanted in a SUV, and kept in touch with me. When the 2017 Santa Fe Sport with all the features I was wanting became available, he let me know and the rest, as they say, is history! Everyone I had contact with or worked with in the process of securing my new vehicle were friendly and helpful. It is a great dealership to work with and I highly recommend them to anyone looking to purchase or lease a new or used vehicle!

lehocza1

Apr 26, 2016

I came in to replace my '04 Hyundai Elantra -- this was my first car-buying experience as the '04 was inherited as a first vehicle. I wasn't sure what to expect, but everyone at the dealership was very helpful and friendly, and made the process as painless as possible. I'm confident that they gave me a fair deal, and I love my 2016 Elantra!

allenbills79

Apr 22, 2016

I want to thank all Dennis, Jake, Austin for the hard work and making my experience an excellent one. I had very poor credit and these guys helped me get financed at what I wanted and what worked for me. I was treated with lots of respect and never felt like I was beneath them due to my credit. Happy Customer.

lindacraig513

Apr 22, 2016

everyone worked very hard to make sure that our questions were answered and that we were satisfied. good job was done by all that worked with us. we do love our new car!!

RUSTY.JENKINS86

Apr 22, 2016

This has been a great place to get my hyundais. I will continue going here for my services and future purchases. This is my 5th Hyundai and have enjoyed the quality Hyundai has started to provide.

1025.carmen

Apr 21, 2016

The sale person was very friendly, knowledgeable, and provided a comfortable atmospher. He made us feel like we where at home, and a a great personality.

mcdowell_89

Apr 21, 2016

My wife and I are very pleased with the way we were taken care of.Lee our salesman was like above and beyond the call of his job,couldn't ask for a better guy.This was the first time we went to a dealership it was great.

ashnic21

Apr 20, 2016

Great experience with the staff. Everyone was friendly, and amazing to work with. I would highly recommend my salesperson to anyone looking for a new car. He answered all of my questions.

Barbra P

Apr 19, 2016

I really had a great experience buying a car from Stew Hansen. I was very specific about what car I wanted and Elvedin was able to find exactly what I wanted in a very short amount of time. Everyone treated me with so much respect and I was thanked several times for my business. Great place to buy a car.

BarbraP

Apr 19, 2016

I really had a great experience buying a car from Stew Hansen. I was very specific about what car I wanted and Elvedin was able to find exactly what I wanted in a very short amount of time. Everyone treated me with so much respect and I was thanked several times for my business. Great place to buy a car.

chadpharmd

Apr 18, 2016

This is the second Hyundai we have purchased from Stew Hansen's Hyundai and both times were excellent car buying experiences. In this particular instance, they had multiple vehicles that met our needs in inventory, the sales staff was laid back and helpful, and the negotiating process was very easy.

bobdixie

Apr 17, 2016

going to stew Hansen Hyundai is always a great time.We shave purchased several vehicles from them. sometimes we have walked out unable to make a deal but always got a free water or hot choc.Gus always follows up on things even after hes gotten his money! At my age not everyone treats you good but I feel really comfortable at the dealership.

jarontaylorr

Apr 16, 2016

Tony and the rest of the staff were great. Would recommend to a friend or family member. No nonsense to deal with. Went in, told them what I want, and they helped find the best fit for me.

Opinion

Apr 15, 2016

Prefer quick, easy and let's get a deal done. Why must a review be at least 50 characters?

tannerpetersen11

Apr 15, 2016

Matt was very professional. I have bought 2 vehicles from him now and will be coming back in the future. Very knowledgeable and let me know that I left items in my car I may need and returned them!

loism8009

Apr 12, 2016

I wrote details on the prior page, but Kris was professional and through, without being overbearing. I would highly recommend him. Since I wasn't able to pick up my vehicle when Kris was available, Kris asked Matt Young to help me. Matt was very professional, through, and kind.

smpsongal

Apr 12, 2016

Love our Sonata. Top off the line, beautiful! The staff at Hyundai were serious about winning it's as a customer. They were up against another brand, but the other company couldn't even come close in value, customer service, or professionalism. No hard sell tactics, but there to make a win-win deal. This is the second Hyundai on our family. We had a new Jeep Cherokee, also fully loaded, that we lost in a fire. Though we loved the Jeep, the Sonata gives us the feeling we are riding on ultimate luxury.

jana.maxwell

Apr 11, 2016

I was nervous the entire time of buying and choosing a vehicle since my husband and I have never purchased new cars before. The team at Stew Hansen was very helpful and accommodating. I love my new car and I think we will probably be a Hyundai family for a while.

DTRULLINGER

Apr 9, 2016

We have been so happy with our experience with Stew Hanson dealership, they have been very helpful and considerate. We also rely on the service department.

cassandra562807

Apr 8, 2016

Was very happy with my experience. Everyone was very helpful and found a perfect car for me! I definitely recommend this car dealership to anyone who is looking to buy a vehicle!

dsmia30

Apr 8, 2016

I have purchased automobiles in the past from other dealers and the sales staff always pushed the car they thought was best and aggresively insisted that additional coverage or packages were required to get financing...but this time I was treated with respect and the staff let me decide which car and coverages worked for me. Never once felt pressure and the staff were VERY friendly. Great job Stew Hansens!!

jrryschlz

Apr 8, 2016

The reason for buying a car is the service Tony and salesperson Kris Kremin. I really like driving and the warranty and price plus fuel per gallon.

cesiasmith

Apr 7, 2016

The customer service was great, I recommend going to Stew Hansen Hyundai. They were friendly and willing to negotiate. The staff was knowledgeable and helpful.

scrabblewench

Apr 7, 2016

I am a first-time new car buyer and was honestly terrified of the process before I got started. I thought I'd be rejected straight out since I have never had a new car before (I had previously bought older cars from individual sellers and paid cash or had a very small loan). Dennis and JP took care of me from start to finish and got me into a great car for an affordable payment, and also added in some nice incentives and promotions. My only minor disappointment was the trade-in value on my old car, but I honestly wasn't expecting much from it since it was so old and needed a lot of work, and they basically told me to pull what I wanted out of it and they'd take care of the rest for me. I feel like I have a good, dependable car now that will last me for a very long time, which is probably the best thing I could have going for me right now.

teckerman

Apr 7, 2016

This is the 2nd Tuscan we have bought from this dealership. We had all of our service done here on the 1st and plan to have all of it done here on the 2nd. They do a great job.

russbees

Apr 2, 2016

Our only disappointment was that Sedona Sunset was ONLY available with black interior. Would prefer a lighter color and know that certain other exterior colors are available in beige for instance.

my3sons515

Apr 1, 2016

We were welcomed right away when we walked in to the dealership. Kris was very attentive and had a lot of knowledge on the Tuscon we bought. He went through all the features with me so I could understand them. I will come back again. I love my Tuscon.

ashley.n.bos

Mar 31, 2016

Lee was so nice and professional. He was quick to answer all my questions and kept me up to date on the whole process. I hope to do business again with Lee and def recommend his services to any looking to purchase / lease a Hyundai.

chiefmarkus1

Mar 31, 2016

I felt Dennis was very easy to work with. He answered all of my questions and was very personable. Overall, I had a positive experience.

diamondeehops

Mar 31, 2016

Kris was very helpful and answered all our questions. Called me the next week to see how I was getting along. Would recommend him to others.

holdingat44

Mar 31, 2016

Was a very good experience for my new car buying experience. Dealership was friendly and knew there stuff. Very inviting dears hip they explain everything fully. Iam a repeat buyer from out of the des moines area.

jordan.queckboerner

Mar 31, 2016

Everything was awesome except for a slight lack of miscommunication in financing, which was cleared up as soon as I brought it to their attention. Staff was friendly and made the process very easy. Renewed my faith in dealerships after I had an absolutely awful experience at Luther Hyundai in Burnsville, MN. I was treated much better here and everyone was much more helpful.

corum1337

Mar 30, 2016

Thanks so much for taking the time to help me buy a newer version of the car I enjoy so much. The staff worked hard to find the right deal, and that's just part of the reason I've suggested many people buy from your dealership.

floydlw

Mar 28, 2016

EVERYTHING WAS DONE TO MY EXPECTATIONS AND NEEDS. WILL RECOMEND THIS AND SALESMAN TO OTHERS LOOKING TO BUY A NEW VEHICLE. ALL MY QUESTIONS WERE MET TO MY SATISFACTION.

jessica.dephillips

Mar 28, 2016

Lee and the entire staff at Stew Hansen were extremely helpful. I was able to find a reliable vehicle in my price range for myself and my children. I will definitely recommend Stew Hansen to family and friends!

mccmech123

Mar 28, 2016

We would like to thank everyone involved in the sale of our new Sante Fe. You were all very friendly and helpful. Also thanks to the finance people for a great rate.

wdmcin3

Mar 28, 2016

Kris Kremin was who I worked with he is awesome. He made sure I understood everything. Every time in the past 3 years I have went to Stew Hanson's for anything Kris has followed up with me to make sure things where done how I expected. He treats his clients like family. I know I can call him about anything.

josweiler

Mar 25, 2016

As mentioned earlier, our experience was enjoyable and professional. Have delay with Kris on three purchasea and all have been more than exceptional. Will continue with Stew Hansen Hyundai in the future.

jsteinm38

Mar 25, 2016

This is the third Hyundai that I have purchased from this dealership. I have used the same sales person for each purchase and when I purchase another Hyundai I will stop back to this dealership and use the same sales person. My autos are always serviced at this dealership. I see no need to go elsewhere.

mattmullins0

Mar 25, 2016

The wheels on my car came dinged up other that great service, they're supposed to fix the wheels . The sales person was friendly and a pleasure to work with as well as the rest of the staff.

dldinger

Mar 24, 2016

Great experience. Personal, professional service. Couldn't have neem more understanding and helpful. Thorough follow-up, also. Have already recommended them to friends and family. I will make sure that I will sell the dealership's services and staff to anyone in the market for a vechicle.

kershonwilson

Mar 24, 2016

Thank you again for the great vehicle and service Tony Romeo and Tyler Rainey. Got the Hyundai Sonata. From stew Hansen Hyundai in Clive Iowa go see them for a great deal.

sjsbphotos5

Mar 24, 2016

Everyone was friendly, made extra effort to please the customer! I love the car I purchased, received great financial assistance! I would purchase again from Stew Hansons

rndejager

Mar 21, 2016

"I enjoyed working with Manni at the dealership. I did not feel pressured or ""talked"" into buying anything extra. I was presented with different options for the extended warranty and selected the 2nd to the best one. However, I wasn't made to feel that I had to select the best warranty. I felt very at ease with the entire car buying experience. I appreciate how hard the finance person worked to find me the best deal possible. Manni was very professional, efficient, knowledgeable and personable. I am very pleased with my Hyundai and would definitely recommend this car brand to anyone. I would also recommend anyone to visit Stew Hansens Hyundai and make a purchase from Manni. Manni anticipated my needs (such as setting up my first service appointment, setting up my account for Blue Link, contacting me after my purchase to ask if I have any questions, etc.) He was very professional and accommodating. I enjoyed my experience and love my new Santa Fe. Thanks."

shannonsaju

Mar 21, 2016

Matt young was who I was talking to on the phone but when I arrived he was with another customer so I worked primarily with Jason who was over helping out from used car sales.

jasonk1016

Mar 17, 2016

Great service from the minute we walked in the door. The service provided to my husband and I was top notch. I wouldn't change a thing. I would recommend family and friends in a heartbeat.

c.umscheid

Mar 14, 2016

Dennis Halupnick is one of the finest salespersons I have every dealt with. He is very knowledgeable of inventory and knows what I am asking for when we talk. He is not pushy at all but somehow conveniences me that what we are looking at is just exactly what I want and would need. He is correct. The dealership from Dennis to the service department have always treated me as a very special customer.

dormanotte

Mar 14, 2016

Very good service. Staff helpful and patient with answering questions. We previously owned a Sonata so familiar with the dealership. Dealership has provided good service in the past.

adamrr24

Mar 11, 2016

I have bought 4 vehicles from Stew Hansens so far. The sales team is always friendly and low pressure and the financial dept. does a great job of explaining everything before you sign. I will continue to buy my vehicles from Stew's for years to come.

fudnduds

Mar 11, 2016

Great experience, No high pressure. Was told about the vehicle and the options. Given a test drive. Salesman (Matt Young). was great. Answered all our questions .

jills0914

Mar 11, 2016

Great experience! My salesperson made the process easy and painless! Love my 2016 Santa Fe, and will be back when it's time to trade! Thank you Gus!

johnfellofs

Mar 11, 2016

Salesman listened to us and got us into the specific size and trim. We test drove, did paperwork and drove it home in one visit.

CamL

Mar 1, 2016

They took quite a while to get back to me in my inquiry. After setting up a test drive of the vehicle I knew I wanted (one specific vehicle they had) they sold that vehicle the same day they called to set up the test drive, then let me drive in the next day expecting a test drive of that vehicle, only to inform me they sold it the day before and try to sell me on something else. Very unprofessional.

JEFFNDENA1

Feb 25, 2016

My interaction with these gentleman was very professional and greatly appreciated for everything they showed me about the new sants fe that i had purchased and i will be sending more of my family and friends to stew hansen 's hyundai in des moines iowa thank you .

BARBARAN515

Feb 24, 2016

This Hyundai is our fourth, our second purchase at Stew Hansen. All the sales people and service staff are great. Izzo was helpful, friendly and answered our questions. We enjoyed working with him very much!

TROYCLARK517

Feb 17, 2016

We had a great experience purchasing our new Hyundai Elantra from Stew Hansen's! Matt did a great job assisting us in our purchase and was a pleasure to work with.

Hawk4Lyfe

Feb 16, 2016

During our car selection process, my wife and I visited several local dealerships. Some better than others. What sealed the deal for us was the exceptional customer service we received from Alen Bahic. Alen was genuine, informative and down to earth. He made my wife and I feel right at home and took care of us like we were friends. Not once was he pushy or misleading which was very refreshing compared to other dealerships. We will definitely be referring friends and family to Stew Hansen Hyundai. Thank you for the exceptional customer service!

JPAPIAN

Feb 16, 2016

Stew Hansen group is an excellent dealership group to buy from- I am very pleased with my purchase- Thank You for getting me into a new vehicle!!

SKAYHAYES1

Feb 16, 2016

I want to thank Stew Hansen for the professionalism shown during my venture into buying a car. Manny and the team that helped me were very kind and considerate. My experience with Stew Hansen's very own Manny Valenzuela for the second time was just as pleasant as the first time. The other representatives and I wish I could name them all were just as pleasant. I would recommend Stew Hansen to all of my family and friends and have already started to.

KDG5759

Feb 13, 2016

Salesman great enjoyed working with them finance department sucked we were lied to and never told we had to set up our payments on line they need a review when using chase who u must get a kick back from

DAVID.WICKS

Feb 12, 2016

100% satisfied! Couldn't be happier with my new car purchase. You guys are amazing!I will be back again, that's a guarantee. You have earned my business for life!!

SPENCE1108

Feb 10, 2016

I have bought 3 cars from dealer and have always been treated fairly.I have and will continue to recomend Stew Hansen Hyundai.I also trust them to do my service work.

DEVIN.HANSSEN

Feb 9, 2016

Manny is a great rep and was willing to go the extra mile to help us get the vehicle we wanted. This is my second Hyundai and my second time working with him, I highly suggest the brand and Manny!

JSTEARNS0

Feb 9, 2016

Dennis is awesome! This is the 4th vehicle I have bought from him! The dealership is easy to deal with and the service department is great.

ALTHOMANN

Feb 5, 2016

The staff was amazing! They were very knowledgeable and easy to work with. I would highly recommend Stew Hansen to anyone looking for a new vehicle.

CSWISE07

Feb 5, 2016

Tony was super helpful from the moment I stepped into the dealership! He asked all the right questions to make sure he fit us with the right vehicle! Great experience!

EMILYENSOR12

Feb 3, 2016

I would definitely recommend Stew's to anyone looking for a new or used car. I am extremely happy with my purchase of a brand new 2016 Hyundai Elantra.

APOURIAN

Feb 2, 2016

Very professional and always willing to help. They try to make sure you are comfortable and want you to have a good experience there. They even let us take a car home to try it out before we purchased it which was nice.

VEMPTY

Feb 2, 2016

I came in on a whim, needed a vehicle in a relatively short window. I was greeted by someone outside, explained my situation and was taken care of immediately!

MORGAN.MYLA.CHARLEE.TG

Jan 29, 2016

Very satisfied with my experience at Stew Hansen Hyundai! Will most definitely be coming back in the future! Helpful and friendly service! Thank you for all your help in purchasing my first new vehicle!

AJKRZYZAK

Jan 28, 2016

Kris is a rockstar. He knows how to truly understand the customer's needs, personalizes the entire experience, is extremely knowledgable in the products, professional, friendly, I could go on and on. I have never felt more comfortable and confident in making a decision. The rest of his team followed suit. Phil in finance is great as well working through my complex situation with an understanding and professional attitude. There were a few other employees I interacted with who were equally helpful and friendly. I could go on and on about the wonderful experience I had and thank the whole team whole heartedly!

ADOWNEY626

Jan 26, 2016

My salesman, Elvedin Music, was great! He was very knowledgeable and never once did I feel pressured. Everyone was friendly and helpful. I definitely would recommend this dealership to my friends and co-workers.

Boughtacar

Jan 26, 2016

Danielle Storm was excellent to work with. She was very patient, and never pressed us. Her product knowledge was excellent and she worked very hard to get us the car we needed at the payments we wanted. She is clearly an asset to the company, and now the only dealer I will buy from. I will be sure to send her anyone that needs a car.

DONALDALLISONCOOK

Jan 26, 2016

Sales staff is fun and enjoyable, very low pressure sales tactics. Sales managers I think low-balled a bit too much on the trade in, enough where it was a bit insulting. I have bought from there before and they seem to be taking the sales staff a little more out of the negotiation equation, and I don't think I really like that. I would rather build a relationship with my sales person then have the management swoop in mid-transaction. Really took the away from the personal feeling I would prefer.

KIMBERLY.LORTON

Jan 26, 2016

Very wonderful Group of People! I would highly recommend Stew Hansen Hyundai. They truly care and are very helpful. Izzo is a great sales man! !!

AYIN425

Jan 25, 2016

We got a great price on a 2016 Tucson. Everyone was great to work with. Will definitely use Stew Hansen again in the future to purchase our next vehicle.

JOEL.P.KRUSE

Jan 21, 2016

Overall good experience. Friendly and knowledgeable. Downside; finance manager forced me to buy gap and the extended warranty, by crossing out the option to not purchase on his sheet of paper and told me I had to buy gap, extended warranty and service contract. I had to cancel the extended warranty later.

WINDYLOUHOO

Jan 21, 2016

This was my first time purchasing a brand new vehicle. I was really nervous about the process, but everyone who helped me was really friendly and helped make the process easy. Lee even stayed late, past closing time, to show me all the fancy bells and whistles on my new car. Overall it was a good experience and I would definitely recommend the dealership to family or friends looking to purchase a new vehicle.

BMMESSIN

Jan 20, 2016

Very helpful and understanding of why I wanted a new car. Did everything they could for fiance.never giving up. Was available when I was. Good service.

Angelica

Jan 19, 2016

To be honest, I was very nervous about the whole going to the dealership, financing process, but STEW HANSEN HYUNDAI changed my mind. I felt welcomed from the moment I walked into the dealership! Matt Young was my agent and I can say I am more than happy he made my vehicle journey stress free!!! Matt was very patient and attentive. I told him what I was looking for (exact color, interior and exterior design) and right away gave me packages for me to look at. Only took 2 tries for me to fall in love with my '16 Elantra ! I am so content I came across this dealership, Thank you for your professionalism and service. A special thank you to Matt who helped me alongside with Jason and Andrew fulfill my car experience! :)

RMCHARLES03

Jan 19, 2016

Dennis took the time to let us drive multiple vehicles and even though we drove a bunch, he never rushed us. He was very patient and willing to meet our needs and never once tried to push us. This was pretty impressive as the weather was not favorable in the middle of winter. We ended up with a great, brand new Santa Fe that meets our needs at a price well within our budget. The sales staff in general were pretty good in finding us additional discounts to help reduce the price.

MELLEF63

Jan 13, 2016

The staff was very professional and conscious of our time limitations due to the distance we had traveled. The purchase process was efficient, there were no surprises with features or price and the vehicle was as advertised.

DARCEYRN06

Jan 12, 2016

We had a warm welcome experience with customer service that tops any other dealership. Would recommend this dealership to all our family and friends. We will certainly return for our next car purchase. The team at stew Hansens Hyundai were amazing!!

DANIE0

Jan 6, 2016

Tony was a pleasure to work with! I would highly recommend him to anyone looking for a new vehicle. He was polite and patient with all the questions I had.

STEELERA83

Jan 6, 2016

I can't say enough GREAT things about Stew Hansen's Hyundai, and Hyundai Motor Finance. I had already purchased a 2015 Sonata and was in a wreck and the vehicle was totalled within 3 months. I was so afraid that I wouldn't get a good deal because I had no trade in towards a new lease but Gus at the dealership went above and beyond to get me into a GREAT new vehicle as soon as possible. The leasing department took care of everything with the totalling of the previous vehicle and contributed a lot into getting me into my new one. I can't say how happy it makes me to have been treated so great. This is now my 4th Hyundai Sonata, my 3rd purchased with Gus and he is ABSOLUTELY AMAZING! He remembers details about his customers, is friendly, and works hard to meet your needs. I'm so grateful to deal with such a great company that during dark times they treat you well and provide comfort as well as fulfill your vehicle needs. GREAT JOB STEW HANSEN HYUNDAI -- GUS! And Great Job to Kendra at Hyundai Motor Finance Too!

ASHLEYJSANDER

Jan 4, 2016

Would highly recommend Stew Hansen Hyundai and Tony Romeo to anyone. Could not have asked for a better car buying experience. I will be a life long customer!

CCOLEMAN2890

Jan 4, 2016

I worked with Matt Young when I took my 2013 Sonata in for a possible upgrade. He showed me a 2016 Sonata in my favorite color for a car, black. He was able to work with my limited timeframe so I was able to leave that night with the new car. He is open to helping me out if I have any questions with anything with the car. Overall it was one of the best car buying experiences I have had so far.

GETTINGFAMILY5

Jan 2, 2016

Our car buying experience was easy and enjoyable with Dennis Halupnick at Stew Hansen Hyundai. We have purchased several vehicles from Stew Hansen Hyundai and will continue doing so!

PHUYRACHJOSHUA

Dec 31, 2015

Good customer service , very good at explaining how the car i was going to purchase works . Made sure i knew how to use all my new hyundai sonata's functions so i wouldnt be droving a car i know nothinh about .

CJHEMMEN

Dec 30, 2015

Our buying experience was very good. Tony was knowledgeable and answered all of questions very professionally. I have been driving my car for a week and love it.

RKRAJESHKANNA3

Dec 29, 2015

Friendly mannered explained all details. Very good service provided. Treated and responded promptly for all our questions raised by my friend and my family members.

CRYSTALBARTON5

Dec 27, 2015

Alen Bahic worked really hard to get us into a new car that we liked and that we could afford.He understod the kind of car that we needed.

BRANDIWINKEL

Dec 22, 2015

Tony took the time to find me a car that truly fits my needs. Everyone else I interacted with were also very friendly and professional. I had a great experience and I would recommend Stew Hansen Hyundai to anyone!

RONALD.MCCONNELL

Dec 22, 2015

I went in thinking I was unable to get help because of my credit but they where able to get pass that obstical for me and was able to get me into a new car.

KRISH.ITAMINC

Dec 20, 2015

Sales people are very friendly. let you know everything about the car. Discussed about the price in a good way. A 5* experience for my first car.

BMOMENZADEH1987

Dec 16, 2015

I felt comfortable in the dealership and will recommend it to others. It is very good that they told me that they will call me when is the time for my car service because I usually miss it and it is really good that they keep record of all of their customers and care about them.

RUPE.DIANA

Dec 15, 2015

I had a great experience with helpful and friendly staff. I would definitely buy from here again and get my car serviced here as I have in the past.

TILLEYDW

Dec 14, 2015

Already recommended to a friend and they bought there to. JP and Jason worked very hard to get me the vehicle I wanted, at a price I could afford.

STACY.KHAMBANOUN

Dec 11, 2015

I enjoyed working with Hyundai they were very helpful with my choosing of a vehicle. They explained everything well to my understanding I highly recommend this dealer ship they will take care of you there

LACHANCEPERRY

Dec 10, 2015

Great customer service. Very helpful with the needs I had for what kind of vehicle needed for family. Friendly employee's. Will recommend dealership and employee to friends and family.

billheitert

Dec 9, 2015

Your dealership was recommended to me by a friend. I am glad that I listened to him and purchased my Sonata from Stew Hansen. Alen was the best salesperson I have ever encountered at any dealership prior to this purchase. The price was fair and the Sonata is wonderful. I will recommend Stew Hansen to my friends and family for their future car purchases.

HARLEYGRRL

Dec 9, 2015

Big thank you to Tony! Very knowledgeable and professional. Did not rush me or pressure me. One Saturday, he spent most of the day with me and I did not purchase. Just sampling. When I was visiting other dealerships, I did like how one of them asked me "how can we gain your business?" Made me feel important and wanted for sale. Might suggest this for some salespeople.

RACHEL.FITZGIBBON

Dec 8, 2015

I am very satisfied with my new Hyundai Elantra. JP was professional, honest, and personal in his service. I never felt like he was trying to pressure me to make a decision about the car. He listened to my needs and took the time to understand what I was looking for in a car. He explained everything thoroughly and gave me a great deal on the car. Andrew was helpful when he went through the financial side of things. Overall, I've never met more professional salespeople at a car dealership. Way to go Stew Hansen!

Holly

Dec 7, 2015

I love my new Tucson! No swag bag but Gus was great to work with! He took care of me best he could! Thanks Gus!

JTLBULL

Dec 7, 2015

Professional dealership, with quality service. That's all I have to say ....you should not have a minimum number of words. That is crazy crazy crazy

MARSHALLJEN82

Dec 6, 2015

Great dealership! Danielle was great to work. Very knowledgeable and attentive to my needs and wants. I will definitely recommend her to friends and family.

QUICK0

Dec 4, 2015

Great with sales person the finance person took way too long and was not even ready when I was called back to his office felt like I was there way too long.

SHIELAB12

Dec 2, 2015

Great experience! Tim was full of energy and took time to find just the right car, with all the features I was looking for. I love my new 2016 Elantra! Thank you Tim and Lee!!!!

TGROVER1974

Dec 2, 2015

This was my 1st "new car purchase", at the age of 41. If you are looking for a relaxed, friendly, no pushy salesman car lot, I highly recommend Stew Hansen's Hyundai! I had done a LOT of studying, and looking at other cars before approaching a dealership. Kris Kremin assisted me in my purchase & was a wealth of knowledge. I can not in good conscience call him a "salesman", as he was more of a "car buying guide". He took the time to get to know me & my needs; quickly eliminating hours worth of walking the lot & test driving cars that would not intrest me. If you want to shop at a dealership that will treat & see you like family, rather than fish bait... go with Stew Hansen's Hyundai! By the way, I drove away with a gorgeous, red, 2015 Hyundai Sonata SE, that I have received compliments on DAILY, since my purchase!

EFDEMT431

Dec 1, 2015

Best sales experience of my life..professional and knowledgeable about products and services. It has been a long time since I have had a sales person who could answer my questions about engine performance and transmission performances and how the cars were put together with out "pounding sunshine" so to speak...awesome job by Kris Kremin and Mr. Parks.

EHOYT

Dec 1, 2015

Good purchasing experience. Go to Danielle if you want to buy a new Hyundai. She will help fit you in a vehicle that matches your needs/wants.

JNBHOANGVAN

Dec 1, 2015

These guys are amazing to work with. Even when I got frustrated they worked with me and did everything they could to get me into a car that was right for me.

Willgoback

Nov 30, 2015

Excellent sales experience with Dennis Halupnick. I will definitely recommend him to others because of his attention to our needs and interests. He worked hard to make sure we were satisfied with our purchase.Service Dept has always been responsive and timely.

CJSCHMIDT

Nov 24, 2015

Kris and Jason are both very personable and will take the extra time to find a vehicle that works for the customer. Kris took me out in a new car to be sure that I understood all the options that the car had. This is our 4th hyundai in the last 3 years. We both either lease or purchase our vehicles. The hybrid sonata get excellent gas mileage, but this time I am leasing a Sonata Sport Limited. I love all the options this car provides.Can't get any better than a Hyundai!!

DIZZYDUM76

Nov 24, 2015

Awesome people. great service. Will definitely recommend people to Gus. Will be back the next time I need a new car. Thanks and very happy.

IAHAWK23

Nov 24, 2015

Thank you. Overall, they were great! Izzo was great and JP explained things perefectly. Hopefully, the service department is just as goood as the sales team is.

KATHYRAE1209

Nov 24, 2015

Very efficient and easy to work with. I was able to get everything completed in a timely manner. The staff were very friendly and knowledgeable

KIMBERLY.SACKER

Nov 24, 2015

I initially went in with a specific vehicle in mind. Looked around then not sure. Left. Thought about it, returned and worked a good deal on a vehicle I am satisfied with.

SQUATCH4264

Nov 24, 2015

All aspects were spot on and it was a pleasure purchasing my first brand new car there. Kris went above and beyond to work with me and my trade in

AMZD13

Nov 23, 2015

Team members are wonderful, made car shopping nice and relaxing, very friendly and knowledgeable, thank you all so very much. I am a first time car buyer and enjoyed it very much.

GEEMASEA

Nov 23, 2015

Tony did a great job and it didn't take forever. I was expecting a new used car and he was able to get me in a brand new car.

JWHITEE4

Nov 19, 2015

These guys were so helpful & patient; they did everything in their power to get us going in a new car. We are so greatful and can't thank you guys enough. They were also very professional, friendly and easy to get along with. We will definitely be back when we get another car.

MLMILLER2001

Nov 17, 2015

The experience with Tony Romeo was great! Tony helped figure out my car purchase with ease. So far everything has gone very well. At this point... one week of having my car I would consider going back to Stew Hansen Hyundai.

JROSE0

Nov 13, 2015

Everyone I encountered at Stew Hansen Hyundai was top notch. The entire team, from Sales to Finance to Service, was very professional and looked after my every need. Thank you for making a possibly stressful experience one that was stress free and enjoyable. I would highly recommend Stew Hansen Hyundai to anyone looking to purchase or lease a new vehicle.

Keubler13

Nov 12, 2015

I can't say I have a bad experience with the gentleman at Stew Hanson Hyundai. They are always going above and beyond, and are the nicest people I have ever dealt with. I will don't think I will ever go to another dealership. I feel appreciated and comfortable.

MSPINA0

Nov 11, 2015

I had a great experience out here and the salesmen were professional and helpful with answering my questions without pressuring too much. I would recommend this dealership to others.

BTHOR444

Nov 10, 2015

The staff was friendly and professional. They answered all my questions and made me feel I made the right decision buying my car. I would for sure buy from here a again and recommend the sales staff and dealership to friends and family!

JLACAEYSE86

Nov 10, 2015

WE WERE VERY PLEASED WITH THE SERVICE WE RECEIVED AT STEW HANSEN HYUNDAI. DENNIS WAS VERY HELPFUL AND WAS NOT PUSHY LIKE MOST SALES PEOPLE.

CATHYHANDLEY50

Nov 7, 2015

Everything went well on my visit. Happy to have a new Santa Fe. Will look forward to bragging when friends comment on its looks and nice ride.

Hawkeyes Rock

Nov 7, 2015

I love my 2016 Tucson. I love the blind spot indicator, the fact that I do not have to dig for my keys to unlock and start my vehicle, the backup camera and other safety features as well as the smooth ride. I also enjoyed working with Gus and the rest of the team including the manager and I apologize for not remembering the manager's name. ??

Happy Mimi

Nov 6, 2015

I am happy with my purchase and I liked working with Gus. It was quick and easy to purchase the car I wanted. Have a great day and let me be done.

TMARIERYAN70

Nov 5, 2015

Thank you for making this a wonderful experience, no high pressure sales and felt very comfortable. Danielle did an amazing job of listening to our needs and wants and finding us a vehicle we can afford and love!

CYCLONEBLISS

Nov 3, 2015

I was very pleased with the service I received from all that I had contact with during my visit to Stew Hansen Hyundai. I felt my business was important to the dealer.

DAWNRATH13

Nov 2, 2015

Everyone was great and made this super easy and enjoyable. Every person that met me was friendly and helpful. JP explained everything about my new car...made it super easy

Hawaii7417

Nov 2, 2015

Excellent customer service! I was VERY particular with what I needed/wanted and my salesman and his manager actually listened and worked with me to ensure complete satisfaction. I would definitely recommend!!!

shaynah

Nov 2, 2015

I used to recommend Stew Hansen to everyone I knew. Recently, they have become sloppy. My family has bought every single one of our cars from Stew Hansen for at least the last six or seven years and have never had a problem until recently. A few months prior I went to have my car serviced for a simple and easy oil change at the dodge property. I picked up my car and everything was absolutely fine, until I arrived home and noticed there was a dent/huge scrape in my back bumper. I immediately called my dealer and she assured me she would handle it and it would come as no additional charge to me. Thank goodness she kept her word, but the mistake made in the service department was a major inconvenience and left me without a car for two days. After this incident, I decided to give the service department one more shot because I was treated so well by my dealer. Her customer service was enough to win me over and encourage me to try Stew Hansen's service department one more time. Two weeks ago, I was told I needed to replace all 4 of my tires, so I decided to go with Stew Hansen Hyundai as they were the best deal for what I would be getting. Everything seemed fine when I drove it off the lot, and I was very happy with how smooth the ride seemed to be. However, when I drove it on the interstate the next morning, everything was wobbly and extremely uncomfortable. I was unable to reach the service department Friday, but was able to get in touch with them Saturday morning. I dropped my car off and thought everything was going to be handled appropriately as the service manager, Angel, assured me he would take care of it. After a couple of hours, I received a call insisting I needed to call back as he needed to discuss some information he discovered about my vehicle. I called and was placed on hold for at least fifteen minutes and was still not able to get through to the service manager, so the woman directing calls assured me she would pass a message on to the manager to give me a call. I heard nothing for over two hours and finally called back as I knew the department was closing early. I eventually got in touch with someone (who was not the manager) and was told I needed to bring it back the following week to replace the defective tire. Fine. I ended up dropping it off Tuesday, October 20th at about 10 a.m. as I had an appointment with the service manager after everything I'd experienced. He assured me it would take about 2.5 hours and I'd have it back around 12:30 or so. I called about 1:30 because I hadn't heard from anyone in the service department and was again placed on hold for about 15 minutes while the lady at the front desk got in contact with someone. She told me she would find my service adviser and give me a call back. My service adviser ended up calling me about five minutes later and explained they were going to replace all four of my tires once again and that hed have it done by 3:30 p.m. I stressed I would like to take advantage of the shuttle service (which I believe ends around 4 p.m.) because I had a meeting right away at 5 p.m. He assured me it would be done. As 3:30 rolled around, I had yet to receive a call. I ended up calling about 3:50 p.m. because I needed to be shuttled back to get my car before my 5 oclock meeting. Margaret was the customer service lady who, unfortunately, answered my call. I very, very politely inquired about my car and she was the rudest woman I have ever dealt with at stew Hansen. I asked if my car was done and she placed me on hold (this was not the issue) for about 5-7 minutes. After she had placed me on hold, she informed me my service adviser had clocked out, so shed send me to his voicemail. She explained the tire guy was looking for Tony (my service adviser, apparently) so he could sign off on the tires. At this point, I was extremely frustrated and simply asked her if she could put me through to Angel, the original manager I had made the appointment with, or if she could ask someone whether or not my car was officially done or if the tires had even been put on. She responded in an extremely rude way, Well thats why Im trying to put you through to his voicemail, isnt it? I was shocked. Never in my life have I been treated this way by Stew Hansen. Ive worked in customer service my entire life, so I can 100% completely relate to customers who are nasty and rude to those just directing the calls, which is why I SPECIFICALLY SAID, I know this isnt your fault I ended up leaving Tony a voicemail, but also called back to talk to a different customer service lady. This lady (I dont quite remember her name, possibly Ruth?) was EXTREMELY NICE and pleasant and actually acted like she cared about what had been happening all day. As I spoke to her, I requested to talk to Angel once more, and she explained she wasnt able to pull him out of the meeting he was currently in. She assured me she was sending him an instant message about what was going on and that I would be receiving a call from him as soon as he could call me back. My service adviser ended up calling me about 4:30, which unfortunately, was too late for me to come pick up my car before my meeting. I asked Tony specifically how late a manager would be there, because I really wanted to speak to someone; he assured me there would be a manager here until 8 p.m. I explained Id be around to pick it up about 6:30 p.m. and he said thatd be fine and someone would be around. I arrived to the service department at 6:30 and there was absolutely NO ONE around. I spoke to a salesman who was very polite, cordial, and helpful. I really wish I would have gotten his name as he was the best person I dealt with throughout my entire experience. He had never met me before and actually treated me like a valued client and that my concerns were real. To this day, October 29th, I have yet to receive a follow-up call from the service manager at Stew Hansen Hyundai. I will NEVER service my car at stew Hansen again and will NEVER buy another car from stew Hansen after the way I was treated. Please, next time, take a little more pride in your work and your repeat customers, because youre about to lose at least four.

Tammy R.

Oct 30, 2015

Excellent customer service! We worked with Lee Emery, who was prompt, caring, very personable, & informative. We didn't feel pressured to make a purchase. REFRESHING!

BURRIGHT

Oct 29, 2015

This was the most relaxed, laid-back, fun, and no-pressure car purchase EVER! Loved the rapport we had with Jonathan and his willingness to find exactly what we wanted. He really tuned in to our style/personality and we worked together very well. Will look at Hyundai again in the future and will tell my friends to visit Stew Hansen's!

CALBERTS05

Oct 29, 2015

things went smooth, and quick. negotiations were cut and dry. No need to get to upset about what I got for my car. new care is nice!

DNJMCDONALD2

Oct 29, 2015

We experienced great customer service from initial greeting to exiting the dealership. Our 4th Hyundai and would recommend this dealership to anyone!! Thanks to all who helped us!

CAROL.DUFF19

Oct 28, 2015

J.P. was great! He even came to our house to help with our garage door opener. The whole team was great. We were treated with much are and respect.

CHERIB60

Oct 28, 2015

JP did a great job. He was professional but made me feel at ease and I enjoyed working with him. He was very nice and patient with all my questions. He listened to what I wanted and he made it happen. Thank you!!

COACHJDW

Oct 28, 2015

Everyone was very nice! My wife and I enjoyed our two test drives and never felt any pressure to buy. Our questions were answered very well. We really liked working with Dennis. He was the big reason we decided to go ahead and get a new car!

SHERRI.BEISER1967

Oct 28, 2015

I really appreciated the time all of the people I worked with took for me. They really did make the experience enjoyable. There was no buyers remorse because they helped me understand all of the costs and I knew exactly what I was getting, which was exactly what I needed and wanted.

KATEK3105

Oct 27, 2015

This is the second vehicle that I purchased from the same salesperson. On both trips, I was very satisfied with the salesperson, and with all individuals I had contact with.

BURDETTE.THAYER

Oct 26, 2015

He made it quick and easy to make my car decision I appreciate the fact that they were kind to me and helped me through this process.

JSTEARNS0

Oct 26, 2015

Buy from Dennis! He is amazing and easy to work with. The service department is easy to deal with as well. Overall a great experience!

markkrapfl

Oct 26, 2015

My daughter graduated from college a couple years ago and is teaching 1st grade at a school in the Des Moines area. She asked me to help her buy her first "real car" since the vehicle she drove through high school and college needed to be retired. My daughter's research led her to Stew Hansen Hyundai in Clive, Iowa. She scheduled some test drives with Tony Romeo and had her selection narrowed down to 2-3 vehicles. She ultimately selected a 2014 Hyundai Sonata which I drove and found to be an excellent choice. My daughter and I both found Tony to be very patient and extremely professional throughout the buying decision and transaction. I highly recommend Tony Romeo and Stew Hansen Hyundai to anyone seeking to make a car deal as pleasant of an experience possible. I worked 22 years in an auto dealership as a CFO - it is nice to know that there are still sales people and dealerships around that can make buying a vehicle a pleasant experience...Thank You Tony and Stew Hansen Hyundai.

L.DALTON88

Oct 23, 2015

This store has very knowledgeable employees who seem to genuinely care about their customers. I was a bit nervous going in but my salesman put me at ease, answered all of my questions thoroughly, and made the whole experience quite pleasant! It took a reasonable amount of time, and everyone made sure I was thoroughly satisfied with every aspect of the process! I would definitely recommend Stew Hansen Hyundai for vehicle purchase and I will hopefully be going there for years to come!

DEVON-CRANDALL

Oct 21, 2015

Friendly service. We were return buyers to Kris and will return again when the time comes. He offered my daughter many options to meet her needs and different packages. He did not pressure her to make upgrades, but did encourage some upgrades to help us get the best bang for our buck and help her feel more comfortable when driving.

emunahj

Oct 17, 2015

The representatives did their best to meet us in the middle of what we wanted. The sales representative Augustine was exceptionally good and presentation and explaining our options to us to make a well informed decision about our new purchase.

MARKEDIA79

Oct 17, 2015

My car is great looking forward to working with geoff in the future on upgrades and cars for the kids. My next car will be a genesis

manning2379

Oct 16, 2015

Back in February, I gave Stew Hansen a try. I was initially turned off by a person who no longer works there and boy am I glad I gave them a second chance. Gus and Jake specifically, helped my wife and I out when we weren't in the best credit shape. We bought two cars from them in the same week. Fast forward 8 months, my credit has been cleaned up and it was time to refinance. Instead, I gave them more business. That was the reward for how great they were the first time around. Everyone there is great, but Gus and Jake specifically have EARNED my business for life. Andrew was my finance guy who got my deal done and every time I'm in there Jason makes a point to say hello. Why would you go anywhere else?

EEMG22477

Oct 15, 2015

Helpful employees who were polite, informative and listened to my needs. They worked hard to get my payment where I needed it to be. Thanks !

HDEEDAVIS

Oct 13, 2015

I was pleased with my recent experience at Stew Hansen Hyundai. Staff was friendly and professional, I was given what I asked for, and I would recommend them to others in the future.

jeanette2015

Oct 13, 2015

Jason Hansen, Andrew, and Lee were the best! Jason was so patient and personable. We visited with him 3-4 times before we made a decision on which car to buy. At the last minute, we changed our mind and purchased the red Hyundai Sonata Sport Turbo on the showroom floor. Jason even took the time to show my husband how to use the cell phone for navigation. When we changed our mind on which car to purchase, Andrew had to print up all new sales paperwork. Lee showed my husband all of the options on our car and even volunteered to come to our home to help code the garage door opener. Hats off to Hyundai for hiring such knowledgeable, patient and personable young men. We love our Hyundai Sonata Sport Turbo! Whenever we decide to purchase a new car...Hyundai will always win hands down!! If you're looking for a great car with all kinds of options at a reasonable cost, and the best in customer service, go to Stew Hansen Hyundai. Please let Jason know Bud and Jeanette sent you. There's nothing in it for us...but Jason is your man!

NSELF2

Oct 13, 2015

Overall, this dealership did a great job in meeting my needs as far as getting me a car I liked, as well as a fair price. However, time spent there was just a tad longer than I expected. The dealership apologized about this and I understand. I would recommend this dealership to anyone in the market for a vehicle.

IRVINEMORT

Oct 12, 2015

Dennis was very professional and helpful with the entire process. We really enjoy traveling in this car. Thank you.I cannot remember the young man who helped us with the financial part of the deal but he was very friendly and helpful as well.

LORLOR.FITZPATRICK

Oct 12, 2015

I had some specific things i needed help with such as financing and I felt the team went out of their way to meet my needs.

ARMYSOLDIERSROCK2000

Oct 7, 2015

We purchased 2 vehicles at the same time. Love both vehicles. Absolutely LOVE my Sante Fe! We are repeat customers and will share ore experience with others.

MPHERI

Oct 7, 2015

I would recommend Stew Hansen Hyundai for all of a person's car needs.Their management and Sales staff are tops in my opinion.A number 1 class Outfit.

ANGELMDICKINSON

Oct 6, 2015

I was treated with complete respect and definitely recommend this dealership! Greeted right away, professional demeanor, kind and understanding people to work with and made buying my first brand new car easy and stress free!

ERICA.ANAND

Oct 6, 2015

It was a great process. Did end up buying a car the same day. Love the car and will go back for service in the future.

GLSHEEDER

Oct 6, 2015

J P was great to work with on my car deal very relaxed no pressure explained everything about the new features and answered questions honestly.

PAR0

Oct 6, 2015

We already own a Hyundai and are happy with it, which helped in our decision to purchase another one. The salesmen were very helpful and informative.

REINERTJ

Oct 6, 2015

I scheduled an appointment for 10am with what i thought i wanted for a car. Upon test driving, i ended up with a car other than what I originally went in to look at. Lee was fabulous in talking me through differences in vehicles and options.

DAWNRB67

Oct 5, 2015

The finance guy was a bit pushy. That's his job.... and he is good at it. The salesman ( Dennis) was very very nice. THank you.

SWILKESHAPIRO

Oct 5, 2015

The team at Stew Hansen facilitated a quick and easy process from test driving, negotiation, trading with another dealer for a car with the right options, financing, and delivery.

LARRYBERNOUDY

Oct 4, 2015

Well i would first like to state that they were very helpful, and thourough. I worked a lot early to late, they were very understanding and seemed to really just want to help get me the best, they are the ones that told me about this great vehicle, and explained all the reasons why u would want this, and when I test drove it it all lined up with what the said. The experience was overall great, they even got my interest rate lower, and my payments lowered .

DEANNA.SCHUMACHER

Oct 2, 2015

Everyone was very friendly and helpful. No pressure sales. I would definitely recommend Stew Hansen Hyundai. This was my third Santa Fe and I still love it!

John2077

Oct 1, 2015

The guys at stew hansen, Gus and Jake, were great to work with. They got me a great deal and stayed late to get it all done.

manguany11

Oct 1, 2015

Yes I would refer my friends and family members because the services are wonderful. I did not expects that I would drive a nice car in just one day. I'm so excited for the services I receives . Thanks to Gus Danso.

MIKEALIASMIKE

Oct 1, 2015

2nd car purchased at Stew Hansen. Both times fantastic people to deal with. Drove 70 miles to get there and never thought the miles driven were wasted. Love the car, service and people.

CHARSCHUELER

Sep 29, 2015

I returned to same salesperson that my fiance used to but a car. It was a good experience. I still do not understand how they got a different credit score to use but I will have to investigate that a bit further at another time.

ELIZABETH.JUAREZ

Sep 29, 2015

I spent one evening looking and test driving cars that I was interested in. I returned the next day after making my choice in cars. I'm so happy it went great.

ALEXANDRA.WEST

Sep 23, 2015

I am on my second leased vehicle with Stew Hansen Hyundai and Dennis as my salesman/point of contact. They have been very great to deal with over the last few years. Dennis is very straightforward with information and anything I might need to know for the future, and has always answered my questions. Phil in finance was very clear about everything in the contracts and not pushy with any additional services. Everyone made the transition from the old lease to the new lease as easy as possible.

DOHALBUR

Sep 23, 2015

We had a great time picking out our car at Stew Hansen Dodge. Danielle Storm met us on the lot before even going into the showroom. As it turned out after looking around the lot into a number of different models and prices we decided on the first one we looked at! It is a 2015 Sonata Hybrid. What a difference from our 2001 Accent! It took awhile but with Danielle's patience and expertise my husband took it for a test drive. I was too afraid at the time. But we both got back with the same decision. This was the car for us. We are in our 70's so it took awhile to get us updated a little before we could leave the lot. With Danielle's patience we finally felt comfortable enough to drive it away. We have really had fun with it. We made the right decision and Danielle helped us get there!

JIMCONLEY72

Sep 23, 2015

Very pleasant, no pressure sales. Gus was very thorough! Phil was very professional and friendly. I would recommend Stew Hansen Hyundai for new car service.

KIMBERLY.TEEPLE1

Sep 23, 2015

Had such a wonderful experience with Stew Hansen Hyundai. It was a smooth process and I was surprised that we ended up walking out of there with a car that day in the exterior color and interior color that we wanted.

STEELERA83

Sep 23, 2015

Gus and the financing guy (I can't remember his name, I think is was Andrew) worked very hard to ensure I got what it wanted for the price I wanted. These guys are absolutely AMAZING!

Kaylan85

Sep 20, 2015

I showed up just to browes and walked out with a brand new car. I didn't have the best credit and they worked and worked and was able to get me into the car i liked with a payment i could afford. Every single person that i had an encounter with was so pleasent.

ALTUCKER605

Sep 16, 2015

Dennis Halupnick is THE dude; was knowledgeable, professional, and attentive to me and my family. Andrew Parks made paperwork easy with high energy. It was a great experience, and I thank them sincerely for that.

CEPIKE2011

Sep 13, 2015

Dennis was a great listener and very professional. He made the process go very smoothly. I will definitely recommend him and the dealership to others.

KTANGIE

Sep 11, 2015

They listened to my needs and worked with me in a timely manner and around my schedule. The sales people got back to me in timely manners and tried to get me exactly what I wanted. The dealership did a fine job.

BRITTRAY2012.BC

Sep 9, 2015

This being my first brand new car, I have got to give it to Izzo!!! From the moment I walked in I was greeted with a smile and made welcome! I was in a bit of a "pickle" and Izzo did what he could to get me into a safe reliable car! I have never been one for non-American cars but thanks to Izzo I can now say that I will own a hyundai for life!! I will be back to see him in the future for my kids first vehicles and to upgrade my own!! I cannot even begin to express my satisfaction I have with this dealership and the team members!

KDVANZEE

Sep 9, 2015

Professional and courteous at all times by all staff that I encountered. No high pressure sales tactics used. Dennis worked with me and for me to get the price that I needed.

MARISAMENARD95

Sep 6, 2015

I had an awesome experience buying my first car. Thanks guys! I will be recommending you guys to any looking for a car. Again thank you!!

MORDSITHEVE

Sep 2, 2015

I had been comparing a couple of different cars and went in to try out the Sonata again, to remember how it drove and all the features. The staff were friendly, helpful, and eager to help me out. I had a great experience buying my car, from the test drive to understanding the pricing options and getting a great deal. I would definitely recommend using Stew Hansen Hyundai in Des Moines.

MillicentBRG

Sep 1, 2015

Friendly sales person, answered all of our questions, easy to deal with. Very happy with overall experience. Would buy another car there and recommend to our friends and family.

GMANANCYJEAN

Aug 30, 2015

We have never had such a great and easy experience when purchasing a car. The salesman did a great job answering all of our questions and making us feel comfortable with our purchase.We would absolutely recommend Stew Hansen to all of our friends!!

RUSTY.JENKINS86

Aug 29, 2015

Had a great experience. Second car bought from dealership. Expect to buy again once lease is up and paid off. Overall happy with new car.

KDLARSEN1

Aug 28, 2015

My wife and I have both purchased new vehicles from Stew Hansen. I bought a RAM 1500 from the Dodge dealership and she recently bought her Hyundai Sonata. In both cases the experience was one of the best we had while car shopping. The employees listed to what we had to say and helped us find exactly what we wanted for a fair price in both cases.

TIMOEICH

Aug 25, 2015

Stew Hansen Hyundai provided a great car buying experience from getting me in the vehicle I was interested in for a test drive to the delivery of the vehicle. Gus did a great job getting me all the information needed on the car, Jake did a great job finding a vehicle in the area that matched all the features I wanted, and Phil went through all the documents and financing options well. They were not overly pushy to making me buy a vehicle but still showed that they wanted my business. Overall, a great vehicle purchasing experience.

LARZ7223

Aug 24, 2015

I had a great experience working with Jonathan Schulte at Stew Hansen Hyundai. He was extremely helpful in determining which make/model best fit my needs without being overbearing or overselling. While I am very satisfied with the Sonata Sport itself, I care as much if not more about the experience at the dealership and their followup after the sale. We will definitely be back for our next vehicle.

RANDOLL88

Aug 24, 2015

it is always an excellence experience when I am at this dealership. I will recommend this dealership to all family and friends that may ask.

ROXYRG

Aug 23, 2015

Great Car! Great Dealership. The guys there were very friendly without being overly pushy. I love my new car & would highly recommend Stew Hansen's Hyundai to others in the car market!

SHJBURRIS

Aug 23, 2015

Awesome group and were very efficient and thorough!! As 2nd new car and one certified we truly enjoy this dealership. The facility is always clean and has a nice seating area if you are having service work done. Truly a one stop shop!

JRSELMER88

Aug 22, 2015

My experience was great. Danielle is an awesome sales person and never made me feel uncomfortable or pressured. She had great recommendations and answered all my questions thoroughly.

mndbishop15

Aug 21, 2015

I've bought 3 cars from these three guys and there very great have very good costumer service .. there very cool and explain everything perfectly.. and they get the job done.

DCYPSER

Aug 20, 2015

Very professional service. All aspects of the purchase were thorough, but not painfully drawn out. I appreciated the friendly, but no nonsense approach to car sales.

SAGEJC2

Aug 17, 2015

I had a great buying experience at Stew Hansen Hyundai! Everyone was very professional and easy to work with. My salesman (Jonathan) and manager (Jason) were very good and I really appreciated their straightforward, no pressure sales approach. They had the car I wanted and sold it to me for exactly the quoted price without any hassles. I would recommend Stew Hansen to any family/friends looking for a Hyundai. I live out of the area and I am really glad I decided to make the drive to Stew Hansen because it is an awesome dealership! Thanks for making purchasing my new car an easy and fun experience!

S.SINAPOV

Aug 14, 2015

They were very helpful - not aggressive at all, trying to address all our needs. Very professional, as I could summarize the whole process which took not much time at all. Thanks.

DESDOCTOR

Aug 13, 2015

This is the 4th Hyundai I have owned. I started with a couple of used cars for my girls. Great vehicles and well worth the money. Then I got a new Hybrid Sonata two years ago. This car has really exceeded my expectations. So when my daughter needed a good college car, guess where I headed? Same great dealership, same great salesperson, and same great cars. A reasonably priced purchase has my daughter quite happy. And a father knows his girl is safe on the highway in her new Hyundai Elantra.

JEFF5

Aug 10, 2015

My experience was very positive. My initial interaction with this dealership was through TrueCar. The car that I wanted was not in stock at the dealer. The dealer found one and went to another city to get it that same day. I picked up the car the next day. The price was exactly as I expected it to be without any haggling. It was a very good sales experience.

Bkeller

Aug 9, 2015

I gave an excellent rating because of the product knowledge Gus had. He was no pressure, but worked with us to find the vehicle that would fit our needs. Super friendly as well.

GETTINGFAMILY5

Aug 6, 2015

It was a pleasure working with Dennis. We are enjoying our new Elantra very much and are glad Dennis showed us how to operate all of the features.

Karloufla

Aug 6, 2015

Originally planned to just get information on 2015 SUVs, but ended up buying one instead.Loved everything about the SUV Tucson. We were sold on it even before driving it and even more so after taking a test drive.Everyone was very helpful, as well as friendly and had an overall good experience. Salesman was most enjoyable to talk to and thoroughly knew the product.

jaret689

Aug 5, 2015

I walked into the dealer having never stepped foot into this dealer before I was pleasantly surprised on how clean bright and cheerful the showroom was. I was melted by gus, a salesman here and was really paying attention to what it was I was looking for, he listened to my needs found the exact car I was looking for and didn't try selling me anything extra or something Didn't want. Gus made me feel like we had been friends for years and it was stress free and pleasing experience. I know that this dealer has a new Hyundai buyer for life

kmoren105

Aug 4, 2015

I love coming here. This is the 4th time we have bought a new car from these guys and they always treat us great. Outstanding.

rbad

Aug 4, 2015

Two months ago I bought a used 2014 Hyundai Veloster Base model from another dealer. I chose that dealer. Because I constantly hear their adds on the radio. Saying that they will approve anyone. No credit, bad credit no matter what they would get you in a nicer newer car. So thinking that because I have no credit and that a new car dealership wouldn't work with me. I went. They did just what they said they would. Got me into a newer car with 11,000 miles on it for the price I would of paid if it where brand new. At an externally high interest rate. Kinda expected it to a be a little high.So after driving my Veloster for a couple of months. I found that it slightly underperformed for what I was using it for. Hauling 3 mountain bikes myself and 2 other passengers around the Midwest. I decided to go to Stew Hansen. Just to see what I would need to do to get a Veloster Turbo. I really did not expect anything to happen that day. Primarily because I did not have any credit. I could not have been more wrong. Gus, Jason and Phillip seen to that. Between the 3 of them they somehow managed to not only get me into a 2015 Veloster R-Spec. But also lowered my interest rate quite substantially. These guys are the BEST. While Jason and Phillip worked on my loan. Gus kept me company the entire time. Even though I was not a definite sale due to lack of credit history. They all really made me feel welcome and that they wanted to help. I would strongly recommend Stew Hanson to any first time car buyer or anyone at that. I personally will never buy another car from anyone else. Thank You Gus Jason and Phillip for all your hard work. Oh and I really appreciate you bringing my new car from Omaha just so I could get the color I wanted.

BLarson

Aug 1, 2015

We worked with Lee Emery when we leased our new car, and the experience was very enjoyable. He made the experience stress-free and very enjoyable, and all the employees were very helpful, knowledgeable, and courteous. I'd highly recommend Lee and Stew Hansen Hyundai.

BIGTIM57

Jul 30, 2015

Everyone from the sales people and service technicians to the managers are top notch, I have purchased 3 cars from them and plan on purchasing all my future cars from them as well.

Klnic

Jul 30, 2015

I went car shopping with no intention of buying that day...just thought I would look and see what was out there! The staff at Stew Hansen's was so amazing that the deal they offered was too good to pass up! And I did buy a car that day!! The salesman, Gus Danso was GREAT!!! He made car shopping fun and easy! He treated us like old friends and had us laughing the whole time!!! The sales manager, Jake Paskert was also great!! Everyone was so friendly! I would HIGHLY recommend Gus, Jake, Phillip, and the staff at Stew Hansen's!!!

Kristin

Jul 29, 2015

Horrible customer service. All they care about is making a commission and not making the customer happy. Never buy from them. A lot more Hyundai dealers in Iowa that are welcoming.

J_FRIEDMEYER

Jul 27, 2015

The Sales Team at Hyundai in Clive were Fabulous. They were so warm and friendly and really found me the right car at the right price. The Finance team did an excellent job of getting my finance payments just right to fit my budget. I would recommend anyone to come and buy their next vehicle from this wonderful Sales team. It will be an experience you will remember and look back on with a smile.

DRTERT

Jul 23, 2015

I started to work with Tony Romeo in March, he brought up the Nouveau Blue Sonata, I looked at it but didn't drive it then. I saw the Zero Percent deal and went back and did buy that car. Matt Young was also great, who I bought my last Sonata from. Tony was knowledgeable and great to deal with, and Tony Pelham is very thorough in service too. But after buying 5 total Hyundai cars from this dealership I thought they should give us at least another $500 off, which they didn't. But I definitely recommend any Hyundai model and Stew Hansen as your best dealer.

BRIANLMILLS0

Jul 22, 2015

Go see John Schulte if you need a car. He is the only guy in town that I will buy a car from. Top notch finance department as well. They take care of you.

DRBMURPH101

Jul 21, 2015

Very pleased with my salesman and his knowledge,very pleasant helpful, even called to make sure everything was working out for me!And to see what my son thought of the new vehicle and its technology..

Renail. A

Jul 21, 2015

My expectations of what kind of car and what kind of deal I would get weren't ever high. I walked and was greeted with a stern handshake and a positive outlook. I through everything at him ( Gus D.) At once. I walked out with the car iI wanted and I couldn't be happier. Keep this guy for sure.

thanksleeemery

Jul 21, 2015

Overall excellent experience from start to finish! Lee Emery helped us find the perfect car that fits our needs. This was our first experience at Stew Hansen Hyundai and we would definitely recommend it to our friends and family!

VELD10

Jul 21, 2015

Over all experience was great, all staff was friendly. You guys made my trip comfortable. I would recommend this dealership to my friends and family

KIMBERLY.LORTON

Jul 20, 2015

They have a salesman by the name of Izzo B. Best salesman ever!!!!He went out of his way to make sure we got the vehicle we wanted. I have never met a salesman so concern with us as a buyer. He truly cares!!

TAMARASBURROWS

Jul 20, 2015

Lee provided excellent customer service, was super friendly and very professional! I would highly recommend him. He listened to what I was looking for and helped me find the perfect car for me and my daughter.

BILLDODD424

Jul 16, 2015

Give yourself a good car buying experience....Tony Romeo and Andrew Parks will do just that. Give Stew Hansen's Hyundai at lease a test run and you will enjoy the great products too.

JTRACY2000

Jul 15, 2015

It was my first stop and my last stop. Enjoyed the entire process! I plan to be a customer for many years to come. Thank you Stew Hansen Hyundai!

SIDNEBEVAN

Jul 15, 2015

It was a great experience especially since this is the first car Ive ever bought. Jonathan helped me find the best car for me. Phil helped with the financial helping me figure out the best payment plan. I know I will be coming back when I need a new car!!

Dennis

Jul 13, 2015

Lee Emery was very attentive and listened to everything I was looking for. He was a tremendous help in locating the vehicle that had all the features I wanted without a bunch of options that I didn't want or need. He not only did this for one vehicle but or both of my purchases. I would highly recommend Lee to anyone.

mabakekr

Jul 13, 2015

I bought a new Santa Fe Sport last month and the experience was excellent. Lee guided me through the process from test drive to close and answered all my questions. I would do business with him again.

smith

Jul 12, 2015

The easiest and most efficient way to purchase a car. I had a first class experience overall and appreciate the staffs willingness to help us find the right car for our family.

GreatXScott

Jul 10, 2015

Was going to go out of state to get the car I want then got treated like my business wasn't wanted. Went to Stew Hansen Hyundai and was treated the way you would expect to be treated. They educated me and guided me to purchasing what was best for me. Thank you Gus Danso.

Amber S

Jul 9, 2015

I am a first time buyer and lee gave me an amazing experience, he was extremely helpful and lead me in the right direction, very honest with me, and explained everything thoroughly. I would highly recommend any one to go to lee and the other sales people at stew Hansen.

Harv

Jul 9, 2015

I wanted to give 4.5 stars but couldn't figure out how to do it. Lee Emery was our salesman and he was a pleasure to work with. I highly recommend him as a salesman. No pressure and easy to communicate with. I would give him 5 stars. I believe Oscar was our finance man. He was friendly and funny. I would give him 4 stars only because I had to step in and say no to a few items that were slipped in to the cost in the finance office. I don't care where you buy, you need to read what your signing and be aware that offers you don't want or need can be added to your deal if you don't pay attention. That being said, he did get me a great interest rate and saved me a lot of money overall.

Cynthia0820

Jul 8, 2015

Gus and Lee were great to work with, felt no pressure and made the buying experience comfortable. Thank you much!!! I will definitely recommend you to others!

KYLEHOSKINSON

Jul 8, 2015

Easy fast and thorough. Communication was great. Made things happen quickly for me. Spent time goong kvwr options with no pressure and lots of information.

VC144

Jul 8, 2015

Customer service was excellent. Also no haggling. Geoff was friendly, funny and professional. He made my experience pleasant and one that I will remember a long time.

JADAMS1777

Jul 7, 2015

The people I talked to were friendly and helpful. I did not fell pressure to buy. The financial person did a nice job explaining my options.

MIKEROBMARIN

Jul 7, 2015

I was once again delighted in the overall experience provided when purchasing my new Sante Fe. From the minute I walked in, I was greeted with a handshake and a wonderful smile along with "How are you today and how can I help you?" Friendly, non pressure helpful deamenor helped me to be open in my needs and expectations and she did a wonderful job of guiding me to the best decision for me. Danielle was kind, informative, smart and knows her stuff. To be honest I had never worked with a woman before in purchasing a car and I found her to be the best Salesperson I have ever worked with over my many years of purchasing cars. I am glad that she greeted my and took me through the entire process. I purchased a Sante Fe in 2009 from the same dealer so I was already "sold" on coming back to the same dealer as my experience with the service department has been awesome. I had all of my service work performed through this dealer and found the service team to be very kind, helpful and considerate.

MSSLKEENAN

Jul 6, 2015

This is my 7th new car in my lifetime and this is the first time I can really recommend a sales team. The crew is laid back but professional, eager but not pushy and knowledgeable without being condescending. The salesman made me relaxed and I left with want I wanted without any doubts or buyers remorse. I would for sure work with my salesman again.

TALLEN0

Jul 6, 2015

Thank you Toni you made the buying experience a pleasure.I will enjoy my new car and I know if I need any assistance or any questions you will be available.Thank you,T.

RJCRAIG55

Jul 5, 2015

Very nice, informative, down to earth, no pressure salesman and staff. All my questions were answered in a timely manner. I was tread with respect.

Marcus&Justin

Jul 2, 2015

A huge shout out goes to JP, DANIELLE. MIKE & PHIL, for helping Justin and I to find the perfect car for us. We LOVE our brand new Sonata Hybrid! We also love making the 2 hour one way trip to Stew Hansen Hyundai, as this was our 3rd vehicle purchase. We will continue to doing our business with Stew Hansen Hyundai, as they have friendly, well educated, family type atmosphere. Justin and I never feel like a stranger, we feel like family every time we have entered Stew Hansen Hyundai. Once again, thank you so much for once again helping us both! Look forward to seeing you again for scheduled services and future car purchases. :)

AMYLYNN.BOS

Jul 1, 2015

Everything was so easy working with Stew Hansen. The sales staff was so knowledgeable and friendly. I will recommend them to any one any time.

ANAONESEA

Jul 1, 2015

Staff was very helpful and efficient about making sure I was happy with my veloster turbo. LOVE this car! I will definitely be back some day!

DAVEMCGUIRE08

Jun 25, 2015

A no pressure dealer who wants to help you find the right car for YOU! Very curtious and easy to deal with as a no pressure dealership!

ATB037

Jun 23, 2015

Don't trust them . They are deceptive. Lied that gap and ect are required for financing. They broke the law claiming that. Don't trust them

DDREMICK70

Jun 20, 2015

Chris was salesman, he did a wonderful job. He was not pushy and listed to what I wanted. Prices/rebates were exceptional. Made the buying process that much easier.

BJLAUBE

Jun 19, 2015

Great buying experience. Great deal on great car. Quick purchase. Would recommend buying from Stew Hansen Hyundai. Salesmen knowledgeable about the product line and our vehicle.

SHUMATE.KENZIE

Jun 12, 2015

I had the best customer service I have ever experienced at Huyndai on Hickman. Every employee there was helpful and knowledgeable. I was a little panicked from hitting a deer the morning before purchasing my 2015 Elantra. My sales rep, JP, was sympathetic to my needs and didn't pressure me into anything I didn't want. When I asked questions he gave up front answers and didn't sugar coat anything. This is the type of service everyone wants. He spent an adequate time with me to test drive cars and if I wasn't pleased he sought other options for me. Everyone there is so friendly. They treated me like a long time customer before I had even purchased a car. I'll definitely be coming back!

CHET.L.VANBIBBER

Jun 9, 2015

Matt Young may be young but he cares, is sincere and was involved through the entire process. It was a cold and windy wet day but matt didn't seem to mind going out and chasing down models, colors etc. and brought right to the door so my wife & I did not have to travel very far in the weather. Matt made what normally is a pressured purchase into a very comfortable, fun and enjoyable purchase. I have recommended the dealership and Matt to many because of how we were treated.

BONNIEBECK64

Jun 8, 2015

Good job by all involved. Would recommend the dealership to friends or relatives. My daughter bought a new Sonata before I did from the dealership. I would go to this dealer again when I needed a vehicle.

GREG.WILLIS221

Jun 6, 2015

My wife and I have purchased 4 hyundais in less than three years. When we bought our first cars one was for luxury and the other for functionality. Both cars met and exceeded expectations. This time we both wanted luxury and are more than happy. When we walk into the dealership we are always greeted by friendly staff and a salesman that actually knows us. My only complaint is haggling on price, but you get that most places. Overall I would absolutely continue business with Hyundai. Value second to none.

DEEANNASERRES

Jun 2, 2015

Positive experience from start to finish! Looking forward to seeing what Hyundai brings to the table in regards to reliability. Jonathan was great to work with and didn't pressure the sale which I appreciated.

MURPHYHMM

Jun 2, 2015

They all worked very hard to get me into a new vehicle after my car accident. It was such a relief. They made me feel like what ever I needed they were going to do, so I could get into a new vehicle to replace my total vehicle. My sales associate was the most caring person, when helping my husband and through this difficult time. They are all blessed and appreciated people from the sales associate, manager, and financial associate. The whole experience was a emotional and stress free experience.

TTYER

Jun 2, 2015

I didn't have good credit at all and within a very short amount of time they got me financed. great finance and sales guys an enjoyable experience

DTRULLINGER

May 30, 2015

Very satisfied customer,we love our Sonata hybrid, and we take time to share our opinion with those we meet,it is especially fun at the gas pump!!!

KLBSCHULT

May 30, 2015

Would recommend purchasing a vehicle here!I have experienced great service with my past two Elantra purchases. Ask for Manny. He was low pressure and very knowledgeable.

GPMINK

May 29, 2015

Overall great experience! Our salesman (Dennis) understood our needs and knows his product. That's why we returned to buy our second vehicle from the dealership and Dennis.

calliec627

May 27, 2015

I had a very positive experience with this dealer. I had a particularly complex purchasing situation being that I am a out of state student. The whole staff was very accommodating and went out of their way to ensure that all my needs were met and I could start my lease in a timely fashion. I never realized how easy it could be to lease a car being that this was my first major vehicle purchase and the team made it very easy- thanks guys!

SCLARY69

May 27, 2015

the whole staff is wonderful....just like family ..I would recommend them to anybody looking for a new car..they truly do hear you..I will buy all my cars here

GRAMMYJUDIS

May 26, 2015

Great experience, courteous staff, clean facilities, convenient location, nice variety of vehicles to choose from. Scheduling service appointments is easy with convenient times of service available. I would recommend this dealership to anyone wanting a quality vehicle with quality service and courteous staff.

ARJ3004

May 21, 2015

I will return here. All was good and had plenty of vehicles to choose from. I like the clean facility and quality of Hyundai products and warranty.

minivan

May 12, 2015

Kris Kremin really took the time to help us get the right vehicle for our family. We appreciate the care and honestly that Kris and Oscar Salamanca show us. Great service overall. Thanks guys.

magicjjj

May 11, 2015

Few of us actually enjoy the process of buying a car, but it was a pleasure to work with Kris Kremin at Stew Hansen Hyundai. Kris is friendly, knowledgeable, and courteous. What I appreciate most about Kris is his focus not just on making the sale, but on me, the customer. Even now, when I return to Stew Hansen for service work on one of our four Hyundai vehicles, Kris takes the time to visit with me and find out if I'm happy with my car. And I am!

sockrma3

May 10, 2015

This is my third vehicle I've purchased from Kris Kremin at Stew Hansen. Kris is helpful and listens to what our needs were. I trust I'm getting my best deal and vehicle when I purchase. Stew Hansen has a great inventory to choose from and a good service department for follow up oil changes, etc. I continue to recommend Stew Hansen ... specifically Kris Kremin ... for anyone looking for a vehicle!

Becca C

May 9, 2015

I recently purchased a new Tucson , this being my second purchase from Kris Kremin! With our lives being so busy , it truly is an honor to see young people like Kris honor my time as well as the respect he extends toward us in the twilight times of our lives ! He doesn't stop at the end of the sale. Taking the time to make sure you know how to run the electronics, actually setting in the car, programming your favorite radio station, and doing things like personally calling you on your birthday, are all appreciation beyond anyone's expectations . During this purchase I also was privileged to observe the team work that goes on as well ! To accommodate my schedule, Jason, from the marketing team stepped in to help Kris, ( so he could pick up his children from daycare ) completing my purchase , and apologizing for my wait while they washed and fueled my car ! This is my fourth Hyaundi purchase, and I am sure it won't be my last at Stew's under Kris K's care ! Be sure to stop in at Stew's and ask for Kris K.

ta2d

May 5, 2015

I just bought a 2013 Toyota Tacoma from Stew Hansen Hyundai and spoke with Tony Romeo first about the vehicle. He was busy with some other clients when I got there so he forwarded me to Jonathan Youngbear to take care of me. I must say that it has been 10 years since I stepped foot on a Stew Hansen lot and I must say my experience then was horrible to say the least. I let Tony and Jonathan know this and then they promised me that my experience would be better and they more than meet my expectations. Not only will I be going back but I have been telling everyone I know about the service that I received and how great they were as people. Jonathan bent over backwards for me and treated me better than I could ask to be treated. Thank you and we will be back!!!

Jpipe

Mar 22, 2015

I recently bought a car from this used lot and Izzo was my salesman. Usually at car lots they are pushy, make you feel pressured and rush you along. That was not the case here at all! I walked in, didnt know how much I could spend, but knew it wasnt a lot at all. I told him how much I thought I could afford per month and that my credit was probably fair, but not great. I found a beautiful car that I fell in love with (Honda Fit) and we began the paperwork. Izzo worked with the finance department and really had my back in there. He told them they really needed to help me if they could. They got me in my car, that day, with payments under 200/mo! I cried I was so excited. This is the nicest car I've ever owned in my 62 years of life! He stood by me the entire day while I bought it and when we were all done he didnt shake my hand... he gave me a hug he was so happy that he could help me! I recently took the car back for a detail and he was as excited as I was to show me the car afterwords. He is one awesome car salesman! Please go to Stew Hansen Hyundai and ask for Izzo! You wont be disappointed!

TomG

Mar 18, 2015

I purchased a used car from Stu Hansen's Hyundai and had the best car purchasing experience in 20 years. Izzo (SalesPerson) came through on a couple of after purchase issue's. I must say that I was impressed from negotiating to financing pretty painless.

U.Hocaoglu

Feb 26, 2015

I've turned down from many dealerships but the service, team work and the opportunities at Stew Hansen Hyundai is amazing. They were able to find the best deal for me and in a very short period of time.

melliott

Jan 25, 2015

My credit isn't the best; but I got the loan thanks to the hard work of Andrew and Matt. I love my car and I am thankful for their hard work. I appreciate them very much.

srp101

Dec 16, 2014

Everything about my buying experience was great! Matt Young helped me find the car I could afford with the features I wanted. I will definitely be back for my next car.

jamaal.beard

Dec 1, 2014

Well I purchased a truck from the used lot October 2014 and it came with 3 free tire rotations, oil changes, and car washes. Well the first attempt they changed the oil I think. But told me there car wash was being repaired and couldn't wash it. And they did not rotate my tires. Second attempt I think they changed my oil but still did not rotate my tires and they didn't wash my truck but they did vacuum out the driver side only. Right now I am on my third attempt and judging how the service rep acted when I told him about the issue. I don't think there going to do anything to it but drive it around back and lean on it for about an hour. Pull it back around and call it good. Sorry but stew Hansen anything will not get any of my money. I even removed the Stew Hansen logo from the back of my truck.

DSIOWA

Oct 23, 2014

Heard such good things about this place. Got approved at Stew Hansen Dodge, went to Stew Hansen Hyundai, not knowing there was more than one. Told salesperson Izzo who I was looking for, and what vehicle, and that I was deciding between two after he asked. He had one kind of the vehicles there. He asked if I wanted to drive it. I loved the vehicle. He then told me that if I was approved at once than I was in the system for all of the Stew Hansen's. He made me fill out another credit application because he said it was a different vehicle than what I got approved for. During this time I was waiting for approval all over again, he could have went over the vehicle options with me. He was more worried about getting the vehicle over to the detailing. When I went to sign my paperwork, I was in Phil's office all of 20 minutes. He barely touched base of what I was signing. It wasn't until I got home that I saw the fee's that would have made a difference in continuing with the paperwork. I realized after checking my email when I got home that my credit was pulled 8 times that day which was proof that he was dishonest about my information being in the system for all Stew Hansen dealerships. Look, I understand they are pressured not to let the sale leave, if the salesperson takes the time, is honest and willing to put the time in for the sale, he's not going to lose the sale in the long run. I just spent a lot of money on a vehicle there, I like the vehicle, I'm scarred by the experience. Not only am I sharing my experience here, but I tell everyone I come across. Maybe the commission should be based on the overall experience including after the sale. I'll bet they would try harder to earn the sale. Stew Hansen can be assured I won't be back.

ajgrubbs22

Aug 28, 2014

My sales person Kris Kremin was absolutely amazing! I came in with a 2007 Nissan Altima with 74,000 that I had just purchased from a big dealership about 4 months ago with nothing but the worst service from them, Kris, Sean and Mark all made sure that they did whatever the could to get me into a new car with the best experience possible! Kris was so understanding and patient with all of my questions he is also very knowledgeable on the Hyundai product which is reassuring he didn't sound like a robot just saying what he is suppose to, I did not once feel pressured to purchase a car from any of them. They even let me take the car home so I could make sure my 6'5 husband would fit with head and knee room, came back the next morning and purchased it, I wish I would have been able to get the mac book air that was adversited but they did a awesome job with the financing! I ended up purchasing a 2014 Hyundai Elantra GT HB Auto with 174 miles! The whole experience was amazing, there is no way to explain how I was treated, it was so refreshing to go into a dealership where they actually care about your needs, wants and budget and not there commission check! Awesome employees!!! In about a year my husband wants to purchase a new truck and we will defiantly be going to Stew Hansen again they were above amazing!!!! I will recommended them to everyone and anyone that asks!!! Thanks again !!!!!!!

Paitence

Aug 25, 2014

Gus did an amazing job helping me find a vehicle to drive out of the lot with! Did an excellent job helping me find an insurance company as well. (:

England00

Aug 24, 2014

My girlfriend and I had been shopping for a new car for awhile as we needed something we could both count on that was good on gas. We went to three Ford dealers, a Chevy dealer, and a Kia dealer, and they all said we would be requiring a co-signer to get a loan because this was our first car loan. There was a dealer called Billion Auto who offered cars to first time buyers but they offered the cars with a 30% interest rate, obviously that was out of the question. So we figured we'd try one more thing before asking one of our parents to co-sign so we went to Stew Hanson Hyundai. We met with salesman Gus Danso and he was super nice but not the kind of nice where he just sees customers walk in as dollar signs, like it actually seemed like genuine friendliness. Out of all the other dealers we went to like even the handshakes felt fake when they did shake your hand but at Stew Hanson Hyundai it didn't seem like they were afraid to shake your hand. At the end of the day we walked away with a 2013 Hyundai Accent with 41,000 miles on it. A great used car!!! Also without any co-signer our APR was only 7%!! You can't beat that for a first time borrower! I highly recommend these guys. If you talk to Gus, tell him Alex with the blue Mustang sent you!

AndyKnoff

Aug 5, 2014

I purchased a 2014 Hyundai Sonata at this dealership a couple weeks ago form Tony Romeo. Tony was knowledgeable, friendly, smart, understanding, considerate, and very helpful throughout the process and I highly recommend him to anyone looking for a new Hyundai. I'll say nothing but great things about this dealership and its employees.

SPCarBuy

Aug 3, 2014

We were looking to get a new car and happened to talk to Alen about it. He answered all our questions regarding different cars and was able to give us best deal on the car we selected. We had good experience with Stew Hansen in general but working with Alen was just amazing! He and his brother Izzo were very professional, really fast on responding to questions and yet very patient. They never pushed us into buying the car, gave us accurate features description, gave us accurate quote and lot of good rebates. They made overall car buying experience flawless for us. We would highly recommend Alen!

nick1988

Jul 31, 2014

My wife and i walked in the first day looking pretty crummy as we had just gotten off work. Everyone was still very friendly. We did not have a chance to get all the required forms that day and just wanted to look at some cars and start the application and the next day we had a call saying to come on in and bring our trade in plus the rest of the documents because we were approved. They were so nice and worked with us so much!

A_B89

Jul 11, 2014

Alen was awesome!! He went above and beyond for my husband and I, very professional, friendly attitude! answered all my questions, More salesmen need to be like him! definitely recommend Stew Hansen Hyundai if you are looking for a car. ask for Alen!

jmcginn1

Jun 24, 2014

Everyone at Stew Hansen Hyundai is professional, knowledgeable and accommodating. No slick car salesman here.... they will really listen to what you want and need and make it happen. I found them to be trust worthy and at no time did I feel pressured. Awesome experience - I love my sales consultant Kris Kremin! Mark Robb is the master at organizing your paperwork with little for you to do. Try a Hyundai ... you will be surprised 28/38 MPG!

dougdungan

Jun 23, 2014

Customer service experience could have been better (car not ready when we arrived, despite having 3 days to do so). Todd Fleichter (sales manager) took care of problem satisfactorily.

britniward91

Apr 11, 2014

Izzo was awesome! I have had several bad experiences in the past few months with dealers, but he was great! Very friendly attitude and was willing to ask for help if he didn't know the answer to my question. (Only one or two he was unsure of.) This was my first car buying experience and I would recommend Stew Hansen to anyone. It was a very quick process and I didn't feel pressured to buy anything. 10 out of 10 stars for these guys!

Time for a Subaru

Mar 31, 2014

Our daughter has a 2002 Sonata. The engine block dropped on it ( a recall problem she didn't know about having recently gotten it). They fixed the recall problem but charged her $800 dollars to fix all the collateral damage. One week later the transmission went out. They have dragged her along for 3 weeks now refusing to admit the transmission problem was caused by the engine dropping. The regular mechanic she uses for cars had said the car was in great shape. The car ran fine until the engine dropped. Numerous times they have refused to call her back after promising to do so. She has been forced to stand out and wait for the bus to get to work, this during the worst Iowa winter in a long time. They have been completely and totally unresponsive. Worst customer service I have ever seen. I was planning on buying a new Hyundai from them this summer, but have now decided to go with a Subaru. Will never deal with Stew Hanson again.

KimBlanton

Feb 21, 2014

I was dreading purchasing another vehicle because I've always felt we were taken advantage of at other dealerships. Stew Hansen Hyundai came up on several internet searches with lower rates than the competition, so we decided to check it out. The experience was very comfortable and surprisingly enjoyable. Izzo Bahic patiently answered all our questions and addressed our concerns as we test drove several vehicles. We were please to have a variety of cars at one dealership so we didn't have to drive all around town. Then Tommy Huynh gained our trust with his explanations of how the dealership operates. There was no high pressure sales, but a common sense approach to the offer (low no-haggle pricing). I also loved the fact they work with 27 different banks to offer the lowest rate financing without us having to comparison shop. Phillip Wilken got us a great financing deal that we wouldn't have had we gone with the credit union we planned. It was truly a one stop shop and I drove home my new (used) car that day. I truly feel we got an awesome deal and I strongly encourage everyone to check out the inventory and extraordinary staff at Stew Hansen Hyundai...you'll be glad you did!

Syount

Dec 22, 2013

We felt very comfortable and felt the extra mile was done for us. I would recommend them and have since we purchased our jeep. We would return for future business . Thank You

JoeyKeller

Dec 15, 2013

We worked mainly with Alen Bahic. He was great to work with as he wasn't pushy and he didn't apply any pressure for us to make a purchase. Alen's only concern was that we were satisfied and he went out of his way to help us. Everyone we met at the dealership was very friendly and helpful. We will definitely be going back. If you are looking for a great salesman, ask for Alen!

dustymue

Dec 13, 2013

I was looking for a car a little over 9 months ago & knew very little about the Hyundai car line or the store. But I heard of the store just once so I drove over to it. Wow from the moment I walked through the doors the first time IWas astounded! The sales staff were unbelievably friendly...even though I was completely nervous. I had so much anxietyDue to my past credit problems (from a bad marriage in the past). The sales team was amazing! they listened to me and knew whatI needed. Tommy Huyunh & also Danny Huynh deserve so much thanks!!! They listened, and unlike most in this business, they trulyCared about my situation & credit issues. I got my first car there..and was so happy I never took the Stew Hansen sticker off my car!!What made an incredible impression on my mind is that They went above the call of duty & told me how to help & clean up my credit!!I could not thank them enough for that, for no one usually takes the time to do that especially someone that is selling you a car! But I got More than a car I got a car dealership that I would do business for life! This dealership is a cut above the rest; their were people in this Des Moines that cared more about the person and what they want than a sale...that speaks volumes!!. I left that dealership feeling like I had found a hidden gem in all of des moines & Iowa!!Recently & true to their word (Tommy Huynh & Danny Huynh) they helped me get a brand new 2013 ELANTRA!!! I am so excited about this car I am sharing once again my car buying expierence at Stew Hansen Hyundai! Winsome Tyler helped me too with this 2nd car buying expierence & she was wonderful! She is ultra friendly & she knows her cars extremely well & answered all my questions.Because of my experiences at this particular dealership I am spreading how happy & elated I am of this dealership! I am telling my friends, co-workers & of course family about it! Lastly this dealership cares about the person..not only the deal and I will only come to this dealership for all my future car buying business for life! I will forever be grateful for Tommy Huynh & Danny Huynh & Winsome Tyler who made this car buying expierence a wonderful one!!Thank you, Dusty

laureny

Dec 13, 2013

Tony Romeo provided me with a delightful buying experience when I visited the Hyundai dealership! Tony has such a positive energy that you can tell he loves his job very much and he made my experience easy and fun. Tony is highly knowledgeable about the cars he sells and answered my questions thoroughly. Tony listened to what I wanted in a car and needed in price. He took his time to make sure I felt good about my purchase and worked with his team to get me a great price and very low interest rate. Thank you Tony Romeo (coolest name ever) and Tommy Huynh for working together and helping me to drive out in my new Hyundai!!

dweiser

Dec 11, 2013

Alen Bahic is wonderful to work with. He went above and beyond for my husband and I. I highly recommend him! He does not pressure you on the sale. More salesmen need to be like him! He made the buying process more pleasant.

Mtfisher

Dec 11, 2013

Tommy and Alan were great to work with. I appreciated being able to take my time with the "test drive" since they let us take it home for the night. According to independent valuations AND according to my gut, we got a great deal on the vehicle coupled with a very fair trade valuation. Will definitely think of this dealership again in the future.

HJTitus

Dec 2, 2013

What a wonderful group of people to work with. They really listened to our needs and what we were looking for! I will defiantly be recommending my friends and family.Thank you!

titusdg

Dec 2, 2013

I had such a great experience purchasing my 2013 Ford Explorer from the used side that I took my fiance back to get her a 2013 Hyundai Sonata Hybrid. We worked with Austin Rader; Austin helped get me into my car with a great deal that I wanted to work with him again on the new side. I gave Austin a list of cars we wanted to look at and he was nice enough to have them pulled up and one waiting in the service area so we could look at the car inside and out of the cold. We explained to Austin what range we wanted to keep the payments within and what we were looking for on a trade in value and he worked with Sales Manager Danny Huynh to put together an absolutely awesome deal that we could not pass it up.I was so please with this dealership that they got my business 2 times in only 4 days! I'd recommend Stew Hansen Hyundai to anyone looking to buy a new or used car!

Dwisnowski

Nov 25, 2013

My wife and I came in to purchase a ford explorer and found out that the one we were looking for sold 10minutes before we got there. (Not because they told us otherwise, they didn't know I was coming in). After talking with paul we found another one for me at a sister dealer and with in minutes they brought it over. We fell in love with the vehicle. Paul was very kind to us and able to answer our questions with accuracy even tho this car was not a Hyundai. We also had the pleasure of working with Tommy (the sales manager) who was very energetic and expressed thoroughly that he would do what he could for us. He very much lived up to his promise. The staff was great and very easy to speak with. We did not feel pressured at all. I would recommend this dealer and specifically Paul and Tommy to any one looking for a new(used) car.

titusdg

Nov 25, 2013

This dealership is great and made the car buying experience extremely easy! My sales consultant, Austin Rader, was very friendly, personable, and extremely easy to work with! The Sales Manager Tommy Huynh was extremely friendly and easy to work with as well. Overall I got a great deal and a great rate on my loan. I would suggest this dealership to anyone!!!

mcampbell0123

Nov 16, 2013

I love this dealership and the people I worked with. Awesome customer service and very happy with the vehicle I purchased. I will return for future car buying needs.

duhawk95

Nov 11, 2013

Overall, this was the best experience I have had buying a used car. Tommy and Austin worked wonders for me. They were able to get me out of my Mazda, that I still owed money on, and were able to get me into a 2013 Hyundai Sonata without any hassle. They were by far that most up front and honest dealers I have ever done business with. It was very apparent the dedication they possessed to get me into a car that I liked and to get me set up with monthly payments that worked for me. It was easy to tell they cared about my needs as they addressed any questions or concerns I had throughout the process. Tommy had previously worked with my girlfriend to get her into a new car and help her out of the car she currently had. Her experience was much like mine. That being said I would highly recommend this dealership when looking for a new car. I will be pointing all of my friends and family in their direction. Couldn't be happier with my experience.

npradeepnp

Nov 7, 2013

It was my first brand new car purchase and I went here as they had some attractive discounts on 2013 Hyundai Sonata models. Andrew Parks was great right from the start of our conversation until we made the deal. No false promises on price,commitments etc.I liked the attitude of the sales consultant of not treating someone just like another customer of the day. It was really a pleasant buying experience. I highly recommend this place and I'm sure that one will not be disappointed.

Unhappy

Oct 21, 2013

Sales person went to manager to get a price I was comfortable with, but had to go 72 months out which was not disclosed until financing. When doing paperwork, finanance manager pusshed additional services and fee's that were supposed to be refundable at any time. Signed me up for credit report protection under the umbrella of gap insurance. Tried to cancell this and was told I could not. I will not be back to this dealership. Adding fee's and services under another and I felt decieved.

cajuels

Oct 16, 2013

I just bought a great car from Stew Hansen Hyundai (used 2013 Elantra), and after my experience I just had to give a shout-out to the amazing service that was provided to me during my car search process. Alen and Tommy both helped me out at various stages of this process and both were extremely helpful, personable, understanding, and just fun to work with making this stressful car search of mine an enjoyable and smooth experience. My situation brought a lot of challenges to the table but Alen and Tommy were able to sit down with me and explain things clearly without trying to pull any "typical salesman" stunts that I ran into at a few other dealerships. They were straight forward with me and went above and beyond my expectations. Thanks you guys for the experience, and if anyone is looking for a new vehicle I would definitely recommend Stew Hansen Hyundai as a place to start looking.

clrivera

Oct 7, 2013

My husband and I came to Stew Hansen after reviewing their used car inventory online. We were tired and frustrated as our search at other big name dealerships turned up as dead ends, with lots of pressure tactics and no satisfaction. I felt scammed and was about to give up hope. As a final stop we contact Winsome "Winnie" and she told us to come on in and that she would have the vehicle we were interested in seeing ready, and she did. She was kind, knowledgeable, friendly and interested in finding the right fit for us. The right car was not what we thought it would be after two test drives, my husband was in love with a 2007 Honda Accord. We were bummed initially thinking it was way out of our price range, but Winsom had us come in and reassured us that they would see if they could meet our monthly payment. We were then introduced to Tommy Huynh and he listened to our requirements and understood our families needs. He did not put any pressure on us and worked to get us the payment we desired. We were able to get a fair deal with no haggling. I felt like they we working for me, and my husbands needs. Tommy bent over backwards to get us what we wanted which was the 2007 Honda. Our visited ended with Bryan Schmelzer, who was not only funny but knowledgeable, and he took his time going over all the forms at signing and the terms of our financing. This team hit it out of the park, for my husband and I. They Thanked US for our business and sent us on our way with, a perfect fit and a superb deal. Other big name dealers in Des Moines beware once others find out about this hidden jewel and their exceptional level of customer service, you are in trouble. I know where I am going for my next vehicle and will not waste the gas with any other dealership. They have a lifetime buyer with me. I will drive the 40 minutes from Newton for this level of service and satisfaction. I cannot wait to refer a friend.

teammnm

Oct 7, 2013

We had an excellent experience at Stew Hansen's. Matt was the first one to greet us and he did so with a friendly face. He proved to be very knowledgeable about the vehicles we looked at. He was patient with us. He had a laid back style that put us both at ease and even had a few laughs with us, (or maybe at us ha ha). Our experience never felt pushy or rushed. They even fed us :). The whole place seemed to have a welcoming atmosphere. The whole team worked together to get us, we believe, a great and fair deal. We would definitely recommend Stew Hansen Hyundai! Thank you again for a great experience! Micheal Heng and Michelle Zeran

smanningkempf47

Oct 3, 2013

This is the best car buying experience my wife and I have ever had. We purchased two vehicles; a new Hyundai for my wife and a new Silverado 2500 Truck for me. We both were pretty sure in what we each wanted. They immediately found a vehicle my wife fell in love with. My truck took a little longer. Alan Bahic and Brian Oselette did a great job in not only giving me choices within my price range but ensuring that the truck met all my needs...and a few extras! Buying two vehicles at once was a big decision but Tommy Huynh made us feel great by giving us a great price on both vehicles and our trade-in vehicle. They also offered a great service plan at an affordable price. Service was prompt, friendly and helpful. I would recommend this dealership to anyone. This is the dealership our family will be using from now on.Thanks again,Sheila M. Manning- Kempf and Claire-lise Kempf-Manning.

AdamHughes

Sep 15, 2013

My recent purchase of a 2012 Kia from Stew Hansen was the best experience I have ever had in buying a car. Adam Hughes and Tommy Huynh were exceptional and made this experience easy. I will refer others to them and I will be contacting them when I'm ready to buy again.

jacklynpace

Sep 15, 2013

My husband and I visited five dealerships in Des Moines in one night to look at the cars that we found online through our research. Stew Hansen Hyundai was our last and best stop. We went there to look at a Fusion and while we were test driving it, I asked our Sales Consultant if they had a Mazda 6. She said they did, so we took a quick look at that car next. We immediately loved it and knew that that it was the top car on our list for that evening. They were closing soon, so we felt horrible staying later, but they told us they didn't mind at all and were extremely friendly the entire time. We worked with Winsome and Tommy to negotiate a price for the car and they were very willing to work with us to get to a number we can agree on. We didn't end up buying the car that evening since it was a rushed decision and because we only took a quick look at the car and barely drove it. My husband also wanted to take a look underneath the car before we bought it, so Tommy said they can hoist it up at the shop for us to take a look at. They ended up putting it on hold for us since we promised them we'd be coming back the next day.Tommy called me the next day just to let us know that the shop was closing earlier since it was a Friday and wanted to make sure we could get back up there in time since we live an hour away so my husband could still take a look under the car. We both left work earlier to make sure we had plenty of time to get up there and spend some time with the car. We saw online that there was a white car exactly like the red one we picked out, so we asked if we could see that one too since we weren't 100% sure on what color we wanted. They brought both cars up side by side so we can compare and they also let us look at the underbody of both. They then gave us time just to sit in the car and play around a little to see if the car would work for us. Because of their approach of letting us have time with the car to ourselves, we became more confident with our decision and was ready to talk price. We did most of the grunt work of the negotiation the night before, but we came back with a print out of the Internet pricing that if they didn't honor it, we were ready to walk away. This car was on the top of our list, but we saw a lot of nice cars in the last few days that would have been great as well. Tommy came back and said that they will absolutely honor it, so we were very pleased. We also mentioned that we could go to a local credit union in our town and get a lower interest rate then he was offering. He came back and said that they will match the rate no problem. To us, this deal just kept getting better and better and we were extremely pleased with the customer service we received. Once we decided to purchase the car, all the paperwork was quick and painless. We worked with Bryan Schmeizer to complete our financing. He had most of the paperwork already written up for us, so we mostly just had to do a bunch of signing. He answered all our questions, explained everything clearly since this was our first car loan and graciously handled our goofy humor and excitement.Winsome Tyler was such a great sales consultant to work with. She was extremely calm, relatable, and answered all our questions. She made the environment relaxing and you could tell she enjoys her job. She also followed up with me the next day to make sure we were still loving our car and to check if we needed anything else.Tommy Huynh was very honest and upfront about their pricing system with no hidden fees. He laid everything out plain and clear for us to understand. He listened and met every one of our needs.Everyone we worked with went above and beyond to make sure our first car buying experience was enjoyable as possible. Everyone has been asking us where we got our car and we are proudly saying Stew Hansen Hyundai. We are also strongly recommending it to all our friends and family. When we walked out of the doors of this dealership, we were filled with joy, had smiles on our faces, and keys in our hand. We couldn't have asked for a better experience.

nascar24tiger

Sep 11, 2013

My wife and I went research purchasing a car for a few months. We decided to test drive and look at some used Hyundai Sonatas. Most of the ones we found in our price range and year desired were at Stew Hansen Hyundai. As soon as we pulled up, Alen came and met us. He was extremely professional and courteous from the moment we met him! We test drove two different models. Alen - and eventually Tommy - spent four hours working with my wife and me to negotiate a price. Coupled with a great interest rate, we purchased a used 2013 Sonata. I could not be more pleased with the car, and the service we received - making us feel very comfortable and welcome, never being pushy, staying past closing time to keep working with us (Alen, Tommy, and Bryan) - was first-rate. We HIGHLY recommend visiting Stew Hansen Hyundai if you are looking for a car. The folks who work there are wonderful!

cchuygens

Sep 4, 2013

Excellent service, excellent value, excellent fit for our auto needs. We responded to a dealership advertisement for one vehicle, but after we talked and voiced a few preferences, they suggested a better vehicle and a better deal. Overall, I am very happy with the car, the responsiveness, the price and the way Tom and Alan took the extra step for excellent service. I would recommend them to my friends and my mother.

AlexHowell515

Sep 2, 2013

I needed a car and they had them. After shopping they had the best deals in town. Got my car in record time. I would buy from them again.

JBERRY85

Aug 19, 2013

I was genuinely surprised as I was warmly greeted by Manny, a sales associate, upon arrival to Stew Hansens Hyundai used car dealership. Manny listened to my needs and concerns and I quickly found myself test-driving my future 2011 Hyundai Sonata. Manny fully explained all the features and why I should consider buying the Sonata. Manny answered all my questions and allowed me to fully inspect the vehicle. When I was introduced to Tommy, the sales manager, he informed me that he just wanted to earn my business. I soon found out that Tommys bottom line is to listen to customers to earn their business by going up and beyond. The deal was quick and felt very comfortable. I am very satisfied with the customer service provide by the sales department at Stew Hansen Hyundai. Tommy and Manny followed through with all their post-deal promises and I am a proud owner of a nicer-newer Hyundai Sonata. I highly recommend making a stop out to the dealership if youre looking for a quality deal!

Countryboy

Aug 17, 2013

My partner and I brought our used SUV in for trade (2007). We drove away in a (2011). We couldn't be much happier with our Hyundai Santa Fe. Very sporty, very clean, awesome gas mileage! We was very impressed with all the employees and how dedicated they are in helping you find the right vehicle, the right price and finding you the right payment! We will definately be doing business with Stew Hansen Hyundai!!!

smiskell

Aug 15, 2013

I just wanna say i had a GREAT experience with stew hansen hyundai !!! We had been looking on and off for a new/different vehicle so we had been to many many different dealerships in iowa and just really didnt have a good experience at any of them until we came upon stew hansen's hyundai . i had orignally emailed kris regarding new hyundai elantra's and he was always very prompt on getting back to me with any questions i had and i had told him that we wanted to come down and look at one but wouldnt be able to set up a time and it would most likely be last minute/spur of the moment because we just never knew when we would have time. So thats exactly what it was i had got in a accident which ended up totalling my car so we were pretty much forced to go look . So i called kris on our way down and unfortunately he wasnt there but he told me he would contact matt and he would be able to help me. As soon as we got there we were greeted with a friendly smile. matt went over different cars with us and took his time makeing sure we got what we wanted. They didnt have my color of car i wanted there so they ended up having to get a car from a different state So we had to wait until that following week and we were able to go get the car shortly there after. Bryan helped us with our financing and made that fast and as painless as possible !!! The only down fall i had was they had forgotten to put my remote start on my car but that was made all right because matt came up and got my car from me in ames gave me a loaner car to drive and brought my car back the next day with a full tank of gas, washed and ready to go !! THE BEST EXPERIENCE I HAVE HAD !!!!! WILL DEF RECOMMEND ANYONE TO GO THERE AND WILL DEF BE GOING BACK !!!

cyfan

Aug 9, 2013

Alen Bahic was fantastic to work with. Went to 3 other dealerships prior to coming to Stew Hansen Hyundai. He is everything you would want in a salesman: honest, patient, and not pushy. We found some cars at other dealerships we liked, but ultimately decided to go with Stew Hansen Hyundai because of Alen. Bryan Schmetzer was as equally impressive. He was incredibly helpful with the financing side of things and answered all of our questions easily and in a fun way.Both Alen and Bryan have great personalities... if you want to continue to sell cars I would hold on to those guys!Would definitely recommend Stew Hansen Hyundai again solely on the experience we had.

Holly.Step

Jul 15, 2013

Hello. I am a student from Drake University and am studying to become a pharmacist. As of last year, I had to move to Iowa for my schooling. As a result, I have been servicing my car at this Hyundai dealer for the past year. I have has MULTIPLE bad experiences with this dealership and find the service department in my hometown Hyundai to be better. The service department in the Clive location is not attentive to detail and representatives are not friendly to work with. They do not explain their services thoroughly. On top of this, they have inconvenienced me on multiple occasions. One service, I asked them to switch my summer tires to my winter tires. They failed to call me when the service was completed and told me they attempted to call me and the number did not go through. I reviewed the number on the sheet that I provided them and it was 100% correct. I had to call them in order to find out if my car was done and it had been sitting for more than an hour. On the phone, I asked them to please have my other tires waiting for me when I got there so I could take them home. I also told them that I would be there in 10 minutes. When I arrived, all the service people had gone home for the day and did not leave my tires out for me. I had arrived in less than 10 minutes too, which puzzled me because I had JUST talked to a service representative. I had to ask people to help me and they wandered around the dealer clueless as to where my tires were. I decided to talk to the manager of the dealership who was too busy to help me. Eventually, some guy had found them and did not help me put them in the car. Then, I had problems with my backup camera and asked them to diagnose it. They diagnosed it and told me it was a problem with my car's electronic system, which would cost $3,600 to fix. I agreed to order the part and asked them to call me when the part had arrived. They did not call me because they decided it would be a better idea to send me a post card in the mail... To the wrong address. What is even better is it turned out that they "misdiagnosed the problem" so I didn't need that part and waited all that time for nothing. So I had to reschedule ANOTHER appointment and order ANOTHER part because they made a mistake. Finally, I had another thing that needed to be fixed on my car and had them order a part. This time, the part I ordered was not even in the box because someone accidentally put a different part in there. So yet again, I have to schedule another appointment to get this done right. If you plan on having your car serviced here, do not plan on have them ever doing it right the first time. You might have to take more time off of work and clear your schedule for a second appointment, where you can wait there bored out of your mind and twirling your hair. You can let them treat you like you are not a valuable customer and see how much they really don't care about making your car safe to drive. I do not recommend this dealership to anyone and think there are a lot of other dealerships nearby that would be better to buy cars from and have them serviced at. I have never received more poor customer service in my entire life.

Livengolfer1

Jun 26, 2013

We were in the dealership looking for a first car for our 16-year-old Daughter, Gus met up with us in the parking lot with a big smile,, He was very knowledgeable about the vehicles that he was showing us ,I was quite impressed, We had a lot of concerns about what safety features it had or did not have ,that was our first priority, He went through everything with us, he explained how each safety feature works and put our mind at ease, We went for a test drive &loved the car, He then proceeded to help us work out a deal with the sales manager and we purchased the car over the next couple days everything went really smooth, the dealership did a really good job and so did Gus , I would recommend this dealership To anyone, Thank you for the great sales experience gus,we will be back again!

Katiekates

Jun 19, 2013

I have purchased many cars (new and used) in my 30+ years of driving and Stew Hansen Hyundai was by far the most pleasant experience I've ever had. Andrew Parks (my salesman) treated with great respect; he cared about my business and what I wanted and was a no nonsense salesman, he was great. I also had the good fortune to meet the owners of this new dealership (used to be Holmes Hyundai now it is a totally different dealership and for those of us who have ever dealt with Holmes know that this is a really good thing). Tommy and Danny Huynh own it now and Tommy really went out of his way to make sure I got the deal I was looking for. His Brother and General Manager, Danny Huynh ensured that I had all on the deal I was looking for and he even extended me an extra perk on the vehicle at no cost to me! Michael Martin who is the Director of Finance wrote up the deal and took his time to show me all of my options and explained all the number to me. There were no hidden fees or high pressure sales pitches on extras. When it came to the numbers everyone I dealt with was very up front and above board on what the costs were. Overall it was a 5 star experience. I plan on purchasing my next new vehicle from them again in about two years. I highly recommend them!

Laar Yankee fan

May 16, 2013

The salesman was very professional and not high pressure. He E/mailed me a picture of a new Santa Fe that had our color and specs which was cool. We went to the dealership and bought it.

mudflat

May 9, 2013

I initially made an inquiry online, and Danielle contacted me by telephone. Later I changed my mind and informed Danielle. Then I changed my mind back again and contacted Danielle again. She was very friendly and didn't 'push'. We agreed to meet at the showroom. I test drove the car and wanted it. Danielle was very friendly and helpful throughout. Tommy, Bryan and Esad were all very friendly and helpful throughout the transaction. I now own a car I've wanted since 1965.The whole experience was friendly, quick, and efficient. I will definitely return for another vehicle purchase.Yours, Nick Atkinson

CornRob

Apr 28, 2013

We were very happy with the sevrivce from Randy Crabb and the finance team. We feel like we got a great deal for our trade-in and we love our new Sonata....

wiederina1

Apr 27, 2013

I recently traded in my hyundai elantra for a used chevy cruze at the stew hansen hyundai dealership. My experience at this dealership has always been great, i would regularly bring in my elantra for routine maintenance and they have always been prompt and nice when i had brought the car in. I had been receiving emails from the dealership about wanting to purchase my elantra. I hadn't given it much thought and decided maybe it wouldn't hurt to go and talk numbers. I met with Randy Crabb one of the sales consultants and he did a great job of showing me some different options and working with me on what i wanted and where i wanted to be at price wise. The car i wanted to look at was not on the lot so he showed me some other options to see if anything interested me. I came in looking for a used chevy sonic they had on the lot which was out as a loaner so Randy showed me the cruze which I really liked. He did a great job of making me feel comfortable about my purchase and the reasoning behind why i wanted to trade in. I had only bought my elantra the previous year so still had the majority of the loan left to pay off. Tommy did a great job of helping me get the right price for the cruze while also offering me a great deal on my elantra and working it out so that the remainder of my loan was paid off. Bryan was also helpful after he had me sign all the paper work he hooked up my phone to the blue tooth capabilities in my new cruze. My experience, even though lengthy was enjoyable i never felt pressured and I always felt they had my best interest at heart while going through this process. I highly recommend Stew Hansen Hyundai and Randy Crabb for the wonderful job they did and how much they helped me through this process!

SteveKlug57

Apr 24, 2013

I recently purchased a 2013 Santa Fe Sport through Stew Hansen Hyundai and wanted to share my experience. Since this is about the dealership and not the vehicle, i'll just say that i'm very happy with my purchase. This was one of the most pleasant new car purchases i've ever had. My salesman, Andrew Parks, was the complete opposite of the stereotypical car salesman. This was the first of several different brands of vehicles I was to test drive over the next couple of weeks and there was no pressure to close the sale at any time. I ended up driving a couple of different versions of the Santa Fe, and Andrew was very helpful in answering all my questions. Actually, everyone I had contact with at Stew Hansens was very friendly. You can expect that at most dealerships, but it felt very genuine here. After deciding on the precise model and options, the negotiations was straightforward and without drama. No salesman running back and forth to the manager with offers and counters. Very nice! Andrew and the rest of the staff really made this a pleasant transaction. I'll definitely recommend Stew Hansens Hyundai to everyone.

Elantra guy

Apr 7, 2013

Staff was helpful, friendly, and very knowledgable. The process was very simple, and fun, the way it should be. Lot's of cars to choose from, i wanted a specific color combination, and they were able to accommodate. Plus the incentives, and warranty through Hyundai were unbeatable, check them out!

Austin Sellers

Mar 24, 2013

I bought a ford mustang and it was the best car experience i have ever HAD!! They were great to deal with and SUPER friendly!! ALEN was the sales person I delt with and he was awesome! They went to a price that i need and it was just a great experience overall!! THANK YOU ALEN!

car buyer

Mar 10, 2013

Drove 200 miles on salesmans word that used car was in great condition and it was a wreck, wreacked of smoke after he said it was a no smoker and had cigarette burns on carpet and damage inside and our after salesman said it did not have any damage. Salesman Cooper lied.

lovemycar!!!

Mar 5, 2013

I enjoyed my entire experience at Stew Hansen Hyundai. My salesman, Randy Crabb, was very friendly, knowledgeable, and thorough. I visited the dealership several times and met with Randy every time. His approach was always professional and low pressure. I feel that Randy went above and beyond what I had expected. He helped with my vehicle decision and options, located and delivered the exact vehicle in a very short time. Phil helped me get through all of my paperwork quickly and Marissa did a nice job going over vehicle package options. With every visit, Randy always let me know an approximate time to expect and I sincerely appreciated the extra 30 minutes he spent with my son and I, going over not only every function of my new vehicle, but talking with my son about his car. I left Stew Hansen feeling very satisfied with my entire experience and will recommend Stew Hansen Hyundai, Randy and team to all.

leutscj

Feb 21, 2013

Randy did a great job of giving me an awesome purchasing experience. I was able to test drive all the models and trims that I needed to make an effective decision. He was very knowledgeable concerning all the questions I had of the cars, trims, options, and pricing. He worked with Doug and Phil to get me into a Sonata lease for exactly what I wanted to pay. I don't know how they did it, but I am very grateful. Overall, it was a great experience.

stephsims1

Feb 17, 2013

We bought a new 2013 Hyundai Veloster Saturday 2/16/13. Phil Wilken helped us obtain financing for our first new car purchase. He was extremely patient and we really appreciate the time he took to find us the best loan! Thanks Phil!!

BillFunk

Feb 9, 2013

This is our 2nd Hyundai Sonata we have purchased in 2 years. We bought both of them from Dennis Halupnick. He was great to work with and definitely made the entire experience a positive one for us. We were referred to him by a few Norwalk & Ankeny teacher friends since my wife taught 35 years for Ankeny. Teachers tend to recommend the best people and Dennis totally lived up to that. It may have something to do with the fact that his daughter was "Teacher of the Year" from Norwalk, Iowa school district. He is polite, professional, service minded, low pressure and very dedicated to helping the customer make the right decision. We highly recommend him and the Stew Hansen dealership. Before meeting Dennis at the Hyundai dealership we had bought 3 Dodge Caravans also through Stew Hansen over the prior 15 years.

stephlayne

Feb 7, 2013

I received an ad in the mail for a trade in event and just thought I would stop in and see what they had to offer, but ended up trading in my vehicle for a brand new vehicle. I worked with several people, but everyone was very nice and always right there to open the door for you and make sure you had all of your questions answered and never had to wait too long for anyone. Kris picked out the perfect car for me and went through the vehicle top to bottom to make sure I was totally aware of what I was buying and to make sure it had all of the features I was looking for. He was super knowledgeable and approachable, which isn't common for most salesmen when it comes to a young woman coming into a dealership. It was a MUCH better buying experience than my last experience at a different dealership so I was able to leave knowing exactly what I bought and being happy with my decision!

JoeCusick

Feb 6, 2013

Very pleasant experience. Randy And Esad made the buying experience painless and both were very helpful every step of the way. Would buy from again and would recommend to anyone.

floydlw

Feb 5, 2013

Have bought four other Hydundais in the past. Have always been satisfied with the quality of the vehicle and the price. This time was very impressed with the salesman that I worked with, Kris Kremin, who was very knowledgeable and and went beyond to help me find the right vehicle and set up things that I needed done. This is the reason I keep returning to this dealership.

Bozo5672

Feb 2, 2013

When my wife and I went shopping for a new car, I did the usual research and wanted her to look at Hyundai. We went to Stew Hansen's to look and drive. Kris Kremin was the associate we dealt with, and let me tell you he was more like a friend during the process than a salesman. No pressure, no hassle. He inquired about what we were looking for and we went driving. We were so impressed with not only the car, but Kris as well. He laid out all our options........and we bought the car! Painless! Jump ahead a couple of months when we took car in for service and we see Kris and shoot the bull to pass the time and decide to look at another car to see the differences.......Kris took the time to answer all our questions and help us(all the while I am sure he thought we were just browsing and wouldn't possibly buy another car.......but he helped us anyway. We ended up buying that car too. Kris has a no pressure, sincere , down-home quality that just puts you at total ease in the car buying process. If he doesn't know the answer, he will find out for you. Stopped in for service today on both cars and Kris comes over and sits down to chat and see how we like our cars as well as ask if we have any question concerns once again. Truly a pleasure to deal with.

kerbymiller

Jan 29, 2013

My salesman was Denis and he was great. Very informative, helpful, and extremely helpful.. There was absolutely no pressure whatsoever and he did everything right to make the sale!!! I will definitely go back and will refer Denis to family & friends!!

tom thumb

Jan 16, 2013

Each of the above named employees of Stew Hansen Hyundai were extremely helpful and professional in their interactions with me. The vehicle I bought was a used Azera with 196 miles on the odometer. The car only had one key and fob and no owners manuals. It also had no licence plate bracket on the front of the car and they installed a bracket, replaced the missing fob and ordered a owners manual for me. They all made me feel very comfortable and seemed to do everything they could to ensure my satisfaction. I might add that this is not an easy task. I ask if there was a way to show my satisfaction and they suggested this website.

MChilds

Jan 6, 2013

I went in looking for a car and left feeling like I had a new friend. Randy Crabb was great to work with and gave me the time I needed to decide on my purchase. He was knowledgeable and took the time to understand my needs and get me the vehicle that met those needs without buying more than I needed. I appreciate the low pressure sales atmosphere and think I got good value on my purchase...not to mention I love my Sonata! My only problem is that last Friday my daughter borrowed it and afterwards declared that she will be "borrowing" it more often in the future :). The next time I look for a vehicle I will start with Stew Hansen Hyundai, and might not even look at other brands.

jearles

Dec 24, 2012

Randy was amazing. I had been in the market a very long time and the main reason that I chose a Hyundai over other makes, was due to Randy and the staff at Stew Hansen's. Randy was very informative about all of the Hyundai models and even other makes and models. He was not pushy as others out there can be. He went above and beyond in getting me exactly what I was looking for, not only in my new car purchase, but also in my trade in. Esad was also very professional and made sure I got exactly what I was looking for. I would highly recommend Randy, Esad and the team at Stew Hansen's Hyundai to everyone in the market.

ShirleyHarmison

Dec 8, 2012

Randy conducted himself very professionally. He was honest and answered all questions. Took time to show me how the electronics all worked and their benefit to me. Gave me the time I needed to make my decision and sold me a wonderful car at a reasonable price. Followed up on the sale to see if I had any other questions. I would highly recommend him as a salesman.

jksears

Dec 3, 2012

I had a very pleasant experience with Stew Hansen Hyundai. My husband - Hank Sears - has had a long standing relationship with the dealership and Wes Millang in the service department and when it came time to trade in his car after his death, Wes referred me to Randy Crabb. Both gentlemen were wonderful to deal with and I would gladly recommend them to my family and friends. I feel that I can call either of these men and they will take the time to help with any thing regarding my new car.

iailpogo

Nov 30, 2012

Purchased my 1st & 2nd Sonatas (2011&2012) from Dennis Halupnick when dealership was Holmes but have returned to purchase a 2013 Sonata now under the Stew Hansen banner because my wife & I have always been treated with interest and respect - and we've appreciated the great pricing on the cars.

nemmert

Nov 26, 2012

Sales rep and explanation of car and features was very good. Service was courteous. Randy suggested several options for a choice of vehicle and test drives were very useful in final decision.

ChristelOberbroeckling

Nov 23, 2012

We had researched many vehicles prior to coming to the Hyundai dealership, and had an idea in mind when we arrived of what we wanted. We visited with Randy and he agreed the Veloster would meet our needs. Everyone came together to help us meet our goal, and we are looking forward to working with them in the future.

tomsepic

Nov 19, 2012

All employees that we worked with very knowledgeable, friendly and ready to please. We felt at home from the start of our search. When there was a glitch Kris & Mark were right there to make sure we were taken care of to our satisfaction. We are please with

Bestone01

Nov 16, 2012

Good experience. I would recommend this dealership to anyone. The salesman was very thorough on showing the vehicle specifications and equipment. He identified all the components and features of the vehicle.

Mary Bourquin

Nov 15, 2012

Working with Alan was the best experience I have ever had while choosing a car to purchase. Alan was super friendly and extremely helpful. Never once did I feel like I was alone in making a very important decision. From the beginning, Alan listened to my needs and stayed in constant contact with me while trying to locate the right car for me. He is truly and asset to your team. Because of Alan, I will recommend your dealership to all my family and friends. Thanks Alan!

Elmtree

Nov 14, 2012

We actually bought 3 cars this year from Stew Hansen Hyundai, and all through Bryan Schmelzer. We experienced a few issues with the first used car (and older higher mileage car) that I bought for the teen driver. Both Bryan and the General Manager, Dan Boettcher, went above and beyond to address our issues, listen to our concerns, and seek to bring a resolution to the situation. Every single time the buying process was more simple than you'd expect it to be, and the sales and management team was responsive to what we needed to know. I ask a lot of questions, and they were willing to get them all answered, and ready for more. They were obviously there to assure customer satisfaction and earn our loyalty as a repeat buyer. Bryan talked to the teenager who the car for to see what he wanted to know about the vehicle(s) we looked at, what his interests were, and then carefully explained the features of the car. He also kept our budget in mind when looking at cars. He knew about all of the cars on the lot, each time we looked, and was able to secure answers to any questions during the process. And more than once, we came late in the day, and Bryan had to stay late to help us - he never said a word until we asked what time they closed (an hour before they had "closed"!). Now I don't recommend going later in the day, but that's another demonstration of "above and beyond". While I am hoping we won't need to buy another car for a few years, there's no doubt that when we do, we'll begin the process at Stew Hansen Hyundai with Bryan. We refer friends and family to Bryan, as the ol' "used car salesman" bad rap is no more. This was a whole different buying experience (3 times), with a positive end result! We were pleased with the overall experience at Stew Hansen Hyundai, are a big fan of Bryan Schmelzer, and appreciative of the extraordinary customer service demonstrated by Dan Boettcher's leadership.

amgall71

Nov 13, 2012

I took my 2007 Sonata in for service and had been looking at purchasing a new Hyundai for a few months. I have always had good customer service at this Hyundai dealership, even under the previous owner. Long story short, I left with a new Sonata. Randy was very helpful showing me options and vehicles to stay within my budget. He made sure to go over all the options and features of the vehicle with me before I left.I will definitely recommend Randy, Esad and Stew Hansen to my friends.

cory.wilson3

Nov 9, 2012

This was my second experience with this Hyundai dealership. My first experience was two years ago and was an excellent eperience, thus the reason for my return. I have to admit i was a little skeptical to return at first because the dealer i worked with before was no longer working for that company and in addition they were just bought out by stew hansens. This last factor alone was a concern for me, as years ago i had experienced poor customer serivice with stew hansens dodge city. However, after i initially spoke with Randy on the phone and explained to him what i was looking for i felt reassured that this was going to be another pleasant experience. After he did some searching for vehicles that fit my wants/needs and requirements he called me to inform me of what he had available and we set up a time for me to come in and test drive a few vehicles. Immediately when i met Randy i felt very comfortable, he was very welcoming and made sure to tell me what vehicles he thought would fit my needs and which ones wouldnt. Being a full time student, and single mother this was very helpful and appriciated, as i dont want to get stuck in a vehicle that will not be financially feasable. After test driving a few cars i found one that i really liked and that i was initially looking for to start with. Randy agreed that this was the car for me. Howver, after experiencing some complications with my financial situation, I was unsure if i would be able to make a purchase after all. Despite this news, Randy went above and beyond his job duties to help me with this situation and did some additional research and provided me with some great suggestions. A couple days later i contacted Randy again, as i came up with a solution and was ready to come and take another look at the car and offered him a price over the phone. He was very accepting to my offer and more than willing to work with me. When i came back I brought my parents with me. Randy was very kind to them and treated us all as though we were an equal part of the purchasing process and he was very supportive. Overall, I had a very enjoyable experience. Randy not only demonstrated professionalism, but he also demonstrated kindness, respect and even a great sense of humor. Randy, made sure that everything i wanted was taken care of through the whole purchasing experience. I am very pleased with the Hyundai label and I predict i will be a returning customer for years to come. Thank you Randy for such an excellent experience, as this process in general can be very stressful at times, I am so happy my eperience was stress free and i am now happily riding around in my new Hyundai Sonata. I would recommend this dealership to my friends and family and to anyone else looking for a reliable/dependable vehicle and great customer service.

dino03

Nov 2, 2012

Randy Crabb sold me my new Sonata. The experience was wonderful. I had been contemplating buying a car for a few months and Randy never pushed me. When I gave the green light he showed me the car that had all of the options that I wanted and at the right price. Danny worked to ensure that I got the car that I wanted for the payments that I wanted! I will be referring friends and family in the market for a car to you! Thank you Randy and Danny!

rubyred112

Oct 30, 2012

Randy was great to work with. We came in looking for a new Elantra but didn't want anything to expensive or with features we didn't really need or want. He listened to what we wanted and explained the options with each style. He worked with us to get the options we wanted. Once we was ready to pick up the car he went thru the manuals and told us which ones were the most important and to familiarize ourselves with the car. He us to each area of the dealership and everyone was very friendly. I would recommend Randy to anyone looking for a new car.Thank you, Kevin and Susan

AKT2008

Oct 11, 2012

HORRIBLE dealership. Do not give out your personal information to them. They will stalk you. They list all these discounts and have prices on their tags/websites, but the second you talk numbers you don't "qualify" for any discounts. When I told the sales rep I didn't like the offer he handed my paper to me and asked me to leave. I walked out of there and will never go back and then the sales rep texted me and called me the following next 2 days to "earn my business." We posted a car on craigslist and they contacted us to buy the car and when we didn't accept the offer they got really hostile. I will never recommend this dealership. Horrible customer service.

Turtle Spead Buyer

Oct 7, 2012

I was looking at the 2012 Santa Fe in the showroom, while my 2008 Hyundai Santa Fe was being serviced. Randy asked if I wanted to test drive one of the new Santa Fe's. After driving it, I didn't feel the new style had the same quality as my 2008 and said so. Randy took the time to listen to what I was saying and offered another car that I might be interested in. He showed me the Hyundai Veracruz and we took it also for a test drive. Randy took the time to ensure that I really got a feel for the vehicle, I was prepared on the 2nd test drive to go around the block, but he had me drive on the interstate to ensure the power was the same as my old car. It handled like my favored Santa Fe, but has many more bells and whistles. I started out very non-committal on color or features and he actually took the time to walk back into the building 3-different times to get key's to show me the inside of every car that I thought I might be interested in. We talked payments and he walked though everything with the upfront pricing. I drove out 3-hours later in a 2012 Hyundai Veracruz: Color: Athens Blue with Black interior and a very good deal! I want to compliment Stew Hansen Hyundai for bringing back the days when people could trust what the sales people say and allowing their sales people to go back to basic's of ensuring the customer is heard and not sold something they really don't want. I especially want to thank, Randy for giving hometown customer service in a big city setting! Sincerely,One very satisfied customer

maynardw

Sep 7, 2012

I love new cars, but hate the buying experience. After a lot of internet search, I decided on the Hyundai Elantra and went to Stew Hansen Hyundai. Randy Crabb greeted me and the process started.Much to my surprise, the buying experience was not what I had dealt with in the past. At no time did I feel preasure or that my questions were being discounted. Randy was very easy and direct to work with. Randy delivered everything I asked for and very quickly we had traded for a 2013 Elantra. Thank you Randy for a great experience. Yes, I would recomend any one to stop and meet Randy Crabb.Maynard and Jane

Mary J

Aug 31, 2012

I was looking for a new car that would fit my needs and price range. I went in telling them what I could afford and they worked with me. They were great with everything from the friendly service to making me feel comfortable about buying a new car. It happend so fast. I will tell everyone about Stew Hansen Hyundai and to go see Randy Crabb if they are looking for a great place and friendly people. I love my Hyundai Elantra it is a really nice car. Thanks Randy for your help in finding me a car that I love.Thanks

lynzee

Aug 29, 2012

I worked with Randy Crabb, and he made the experience easy on me and my husband. I was curious about what vehicle I wanted and he let me test drive both. I needed my husband to view the car and they let me drive the car all the way to Ames. That gave us the opportunity to really get a feel for the vehicle. I would recommend Randy to my friends and family. I'm in love with my new car!!! Thanks Randy and Stew Hansen Hyundai:)

Murry

Aug 26, 2012

The customer service was excellent. We worked with the sames sales person each time. He was willing to meet with us several times at times that worked for us. Very knowledgeable. We felt we got a decent price for the car, but not quite as low as we would have liked. Watch your paper work to make sure that "extras" haven't been added that you didn't ask for. We caught one of these, but it was promptly removed and the price adjusted.

audjrg

Aug 3, 2012

Despite being promised 2 years ago by the sales person that any local coupon would be honored for oil changes as long as we owned our Santa ,I was informed upon arriving and presenting my coupon that they do not honor those any longer. This is Iowa and a handshake and a promise are the most precious of values.Shame on you whoever owns this dealership and shame on Hyundai for allowing you to purchase it. Done with Hyundai.This review is not reflective of Tony Pelham.

Anakalia84

Jul 31, 2012

My fiance and I had done quite a bit of research on vehicles, so we knew exactly what we were looking for prior to arriving. Randy made our experience very simple. We told him what we wanted and he delivered exactly that (down to the color and features). He educated us about all the features of the vehicles, including the small ones. He even explained some under the hood qualities that my fiance, who is a mechanic, would appreciate. Randy was far from pushy. He let us take our time and when we were ready; he was very attentive and made us his priority. He explained very important keys in the owner's manuals, so we wouldn't miss them since the vehicle has many features and perks available. Getting finance was a breeze and we got a great deal! I made an appointment a couple days later to get the car detailed. Randy and the detail expert were out front and ready to make my new ride shine (I was extremely impressed). I have owned a Hyundai Elentra before and loved it. I purchased a Sonata and love it even more!!! Thanks Randy and the Stew Hansen crew!

kkuckelm

Jul 17, 2012

Randy was great to work with, he was friendly and knowledgeable about the cars I was interested in. He made sure everything was in order for a smooth delivery, and I would recommend him to others.

erust

Jul 16, 2012

Randy was excellent to work with and made our experience a calm and pleasant one. My wife was ready to walk into a dealer on the defensive to wheel and deal. Randy right from the start took that away by being able to make the buying experience a pleasant one. He first showed my wife a basic model explaining everything on the vehicle....everything. He even went into what the differences were on the warranties. He then showed my wife the next step up on the model and explained what the differences were to her. We had a no stress excellent experience with Randy and that made all the difference. Randy did an excellent job in his position and all sales people should be modeled after his approach. 1st learning...find out what is wanted and expand it by teaching the vehicle to them. 2nd...explain everything to some it may seem mundane a waste of time but in the end it was worth and my wife was ready to buy. It not only started with Randy in lot but also at his desk. While he was getting paperwork ready, entering data on the computer he not once let us sit there in awkward silence. He kept us engaged and informed on what he was doing and why. Overall a very excellent experience from start to finish. We are extremely happy and love the vehicle because took the time to explain and coach to get my wife the perfect vehicle.

Teresa Sutton

Jul 16, 2012

I stopped by without my husband the first time I visited. Randy was helpful and comfortable to be around and didn't make me feel pressured to buy. When I returned with my husband to have him drive the Santa Fe Randy was great. He understood it would be my car and treated the visit as such. I was surprised how fast he was at finding the exact vehicle with all the features I wanted even though he had to search in another state to get it for me. I was given a time frame to expect delivery and they had it to me in half that time which was a pleasant surprise. When we finalized the paperwork Randy was great. I appreciated that he spoke to me about the vehicle and didn't direct the conversation to my husband. It is my Santa Fe and he treated me with respect by deferring to me with the information he was imparting regarding my new Santa Fe.

ryancrane83

Jul 13, 2012

The experience I had at Stew Hansen Hyundai with Randy was a great one. I bought a 2013 Elantra from him. From the test drive, to the explanation of the car, to the final handshake, I was treated with respect. He was cheerful and helpful, staying after business hours to close to the deal.

Guy Richardson

Jun 26, 2012

Our experience was friendly and courteous. Randy was pleasant to work with and very helpful. We shopped many dealers looking for just the right auto and felt most comfortable with Randy and the Stew Hanson dealership.

Deane Boggess

Jun 11, 2012

We've owned a Tiberon and a Sonota and love the Hyundai experience with each new car we've purchased. This month we went to Stew Hansen Hyundai to trade for a new Elantra, and we were again extremely satisfied with the overall experience as well as the product. Our salesman was professional and courteous and we would gladly seek him out for assistance in the future. We've also been very pleased with the service department each time we've come in. We LOVE our 2013 Elantra with its sporty look and great gas mileage! It's a great fly ride!

pamela1982365

Jun 2, 2012

So, let's be honest. As a young single woman, I was not at all looking forward to the whole car buying experience. From January to May, I've been looking for a new car since my previous car's warranty expired. I've driven a good number of vehicles in my quest for the right one. The whole experience was stressful and nerve wracking. Until Stew Hansen. Andrew was great to work with. He was easy to relate to and I actually had a good time. I regret keeping them there so late, but it was worth the return trip. The price was right on the money!

kimberlyroberts71

May 25, 2012

The entire staff was so helpful! This was the most painless car buying experience I have ever experienced!!! They were happy to make the deal I wanted, and truly cared that I knew everything about the car and the process. Thank you!

philp

May 21, 2012

I walked in with my mind made up about the car I wanted. Randy took the time to listen to my reasoning and then chat with me about other options. He convinced me to test drive a car other than my "desired" and I found that it did fit my needs and wants. So thanks to Randy's "salesmanship" I left with the car I wanted which was not the car I originally "thought" I wanted!

jckruse

Apr 27, 2012

I used my "folder" to research sites and was down to the 2012 Camry and Sonata.Andrew Parks with Hyundai of Des Moines (Stew Hansens) was honest and quick with his quote and it didn't take much time at all to finish the deal. It was a very non forced atomosphere and very comfortable....even when it came to my trade. Thanks Andrew for helping me out...I love the 2012 Sonta SE.

ALYSHA04

Apr 15, 2012

I WENT TO TEST DRIVE A 2012 HYUNDIA AND TOOK IT FOR A DRIVE WHEN I CAME BACK THERE WAS A 2013 BEAUTIFUL HYUNDIA SITTING THERE IT WAS THE CAR I HAD TO HAVE!!!!!!!! THE CAR WAS ONLY $250 MORE FOR THE 2013. THEY GOT ME THE MOST AMAZING DEAL EVER I WANTED TO HURRY UP AND CLOSE THE DEAL BEFORE IT WAS TO LATE I FELT LIKE IT WAS ALL A DREAM I WOULD DEFINATALLY RECOMMEND THIS DEALERSHIP TO ANY ONE LOOKING FOR A NEW ELANTRA WOO HOO !!!!!!!!!!!!!!!!

Mirranda

Apr 7, 2012

I had a great experience all together! Great customer service & a great deal on my 2009 Rav4!!! I highly recommend Stew Hansen Hyundai!! Thank you SO much!!!

mbaeth

Apr 1, 2012

I was pleased that Jeremy was upfront with me on all topics. Plus he seemed to understand my situation and appeared to be working with my best interest in mind. I did not feel pressured to make the purchase and felt that Jeremy and Charles did everything to make the process as easy and efficient as possible.

Frustrated Shopper

Mar 23, 2012

The sales people were extremely helpful throughout the entire process. Friendly and willing to help. The management, on the other hand, is completely unwilling to come to a fair price that benefits both the dealer and the customer, even after I went above my price ceiling. Every time I made an offer they manager would add on a new fee or tax or fine, etc that kept making the price of the car go up until they reached the original asking price, which apparently still lost them money...

pjleo

Mar 10, 2012

I went into Stew Hansen Hyundai because I needed a car with better MPG for work. I heard they had a New Sales Manager at Used Cars (Chris) and from past dealings with him I knew he would be great to work with. He asked Jeremy Earles to work with me, so we went on a test drive. I was looking at a 2011 Sonata and really liked it, but ended up going with a 2012 Sonata, too good of a deal to pass up. They gave me top dollar for my trade so how could I say no. Mr. Fenton was great to deal with. Mr. Carlstedt and Mr. Plude are friendly faces from my past. Chris will be great asset to Stew's used car Hyundai location. Jeremy really knows his stuff! Thanks to the whole team over there, I look forward to stopping in from time to time. I'd recomend them to all my family and friends. Pat

alisond

Mar 9, 2012

This was my first experience buying my own car, and it was great! Everyone was very helpful and friendly, and wanted to make sure I was satisfied with my purchase. Love my car and the service!

DEANNA CLEM

Mar 2, 2012

I DROVE THE CAR WITH ANDY AND HE SHOWED ALL THE DETAILS OF THE CAR. LARRY WENT THROUGH ALL THE BOOKS ABOUT THE CAR AND EXPLAINED IN GREAT DETAIL.THEN I WAS TAKEN TO THE FINANCE PERSON AND WENT THROUGH ALL THE DETAILS OF THE LEASE AND WE SEALED THE DEAL. I WAS VERY COMFORTABLE ABOUT THE WAY I WAS TREATED AD HOW THEY HANDELD THE WHOLE SALE. THEY GET AN A FOR AWESOME!!!!

Jen1969

Mar 2, 2012

I went into the deanship I was looking for a car that would be in to my budget, I was trading in aVolvo cross country Andy took the time to find out was important to me, I had been to two other dealerships with no luck, I knew this was the place I wanted to do business because of the great care and attention that was paid to me. I now own and love a Santa Fe that I would recommend to everyone. Stew Hansen Hyundai will take great care of. Call Andy Lewis

chricg2525

Feb 29, 2012

I walked in to Stew Hanson with a good idea of what I wanted to buy. Randy was there to greet me, graciously pointing out on each model what would and wouldn't work for me. Randy was very thorough, explaining everything to me, and not trying to sell me anything I didn't need or want, which is very important to me. Randy took me around the dealership to meet the people I will be working with in the future, which was wonderful. He even called me a few days after I picked up my car to check on me and the car.I also really appreciate Randy and Stew Hanson management working with me on the price of my trade-in and doing everything they could to get me in the range I needed to be for my car payment.I am now the proud owner of a beautiful Sonata with affordable payments and a team of individuals that I am convinced will strive to make my experience pleasurable.

jfrits

Feb 27, 2012

I really appreciated Bryan's efforts to stay in contact with me about the car I was buying. He went out of his ways to help me in every way he could. The emails we exchanged were always friendly and professional. Also the exchanges at the dealership made it more comfortable to talk about the car I was buying. He's a great salesmen and I respect the courtesy.

pj10167

Feb 22, 2012

I went in for what was to be a simple oil change, and ended up buying a new car. Come to find out that it needed a brake job, (not so cheap) and after just replacing belts and all the fluids a few months ago, it was time to let it go. It was a 97 Elantra bought at this dealership almost 14 years ago, and it's been the most reliable worry free car I've ever owned. While killing time waiting for the car, I walked over to the pre owned lot, and talked to Jeremy, I told him it was time to start looking for a new one. He showed me a 2010 Elantra, ironically the exact same make/model and COLOR of my soon to be old one. I figured karma must be trying to tell me something so a test drive later I knew I was keeping the keys. I never told him a price, or really what I was looking for, it was like he just knew what was going to work for me. No pressure at any time, he just hung back and let me process. The new one was exactly what I wanted to spend, very very low miles, I got an incredible trade in price the whole process was so painless. This is now my 3rd Hyundai, and I look forward to many more years of driving a great car. With the warranty the new ones carry, you really can't go wrong. Go see Jeremy he'll take good care of you. Need it serviced, talk to Wes. A good guy in the Service dept. He'll take good care of you.

mmohr

Feb 18, 2012

Randy Crabb was a breath of fresh air compared to other salesmen you meet. He took the time to listen to what was important to us and worked for us instead of against us like we have felt other saleman have done in the past. Our experience at Stew Hansen was pleasent and we would definitely suggest our friends go there.

unipanther09

Feb 18, 2012

I came in to purchase a used car. On my first visit I worked with Randy and he seemed friendly enough. When I came in for the 2nd time, pretty much planning to buy the car, I brought my Dad, since I had never bought a car by myself before. Right from the start, Randy seemed very defensive that my Dad was there and asked a lot of questions. My Dad questioned the fact that the car was supposedly "Certified" but there was no record of that on their website. Also, I was interested in the Extended Warranty plan that Hyundai offers, but prior to visiting the dealership, we couldn't find any information pertaining to the warranty and the people we talked to from Hyundai basically said we would need to visit the dealership to obtain information. When my Dad and I first drove the car, we noticed a loud noise, and it turned out that one of the tires was shot. Supposedly this was a "Certified" car, but they missed this loud noise and the fact that the tires needed replacing. I'll also mention that the car had not been detailed and was somewhat dirty on the inside, but they were supposedly trying to sell it. We came back to drive the car after they had replaced tires and the problem was fixed, so we went to negotiate. After some long negotiations with Chris, we had the price down to almost what I was ok with paying. I was about 5 minutes from closing the deal with him, when Randy came into the office and started making rude and uncalled for comments towards my Dad. He was way out of line and even called my Dad "Confrontational". I couldn't believe it, and promplty told them that I was done with them and we walked out. If Randy wouldn't have come in and been so rude, I probably would own the car today. Do not go to this dealership looking for good service. They "pride" themselves in being #1 in customer retention and having friendly salesman, but they could not be further from that. If you do not give into their tactics and go along with what they say, you will be treated with no respect. I have great credit, was going to put down a large portion of the car price, and had been at the dealership for 5+ hours, but still was not given the respect I deserved. My advice is buy a car from ANYONE ELSE but Stew Hansen's Hyundai.

RPThomson

Feb 17, 2012

I have been using the services of this Hyundai dealership for almost 12 years. There has never been a time that I was not given immediate attention, excellent service and the feeling that I as a customer mattered.With this level of service and customer care, I have not hesitated to purchase new vehicles from this Hyundai dealership.You will not be disappointed when you choose Stew Hansen for the purchase and maintenance of your new Hyundai vehicle.

patboberg

Feb 6, 2012

My wife and I showed up to buy a used Hyundai around 15k and Randy showed us all the used options but also a new Sonota that had its price cut greatly. We fell in love the second we got in the car and Randy was the perfect salesman to let us ease into the car. Not pushy, very friendly, kind of a joker - but not the salesman canned jokes you expect - and after taking it for a test spin we knew there was no question we were going to buy the car. The purchase process could not have been any easier, we go the terms we were looking for at the start of the day and didn't have our arms twisted to buy any add-ons. Having test driven a few cars at other dealerships earlier in the day I would say Holmes was the best in town. I would recommend everyone go check out a Hyundai great value on great cars. ASK FOR RANDY!

lfollett

Feb 1, 2012

I had a great experience with Chris, he was very knowledgeable about the car I was looking for. He was friendly and above all else, he wanted me to be 100% satisfied with what I was purchasing before I bought it. There was absolutely NO pressure to buy. I chose a day for delivery that Chris was unavailable, so Randy helped with the delivery. Randy was also very friendly and took time to answer any questions we had, had me drive the car one more time before I bought it so I was sure this was exactly what I wanted.

bakemis

Jan 26, 2012

I had an excellent experience with Chris. He got me the car I wanted, was very knowledgeable and experienced, and was friendly and helpful. When I had a small issue with my car, he got me in quickly to get it fixed and offered to give me a ride to work. I recently took my car in again to get the oil changed and fix a recall, and again he went above and beyond what his job is. It is nice to be able to take your car to someone that you trust and respect. Chris did just that.