Suburban Chrysler Jeep Dodge of Garden City reviews

Flightyk66

Sep 7, 2016

Great dealership !!! My family and I have been dealing with Tony Cawson for years. Wouldn't go anywhere else. Best prices around and the service is unmatched

Jeffcris

Aug 15, 2016

I would go back to the same dealership the next time he was understanding with what we wanted didn't try to sell us just any vehicle

demersk

Aug 11, 2016

I have been to dealerships close to my house, but have been very disappointed. Suburban is the best. Mike is wonderful. I'm on my 8th Chrysler product

Ed

Aug 5, 2016

I leased a ram for 2 years. Tell them will pre-pay for 4 oil changes they billed me for 8 did not catch that till late in my lease try to use left over oil changes on my Town & Country told me no way only good for the Ram. I will never deal with these shysters again or any suburban dealership

Fast cars

Jul 30, 2016

I have been doing business here for 20 years..Tony Cawson did a wonderful job handling my car deal. I would recommend and have recommended friends and family to Tony in the past.

Mary2000

Jul 16, 2016

Cam Edmiston went above and beyond to make sure he was exceeding our expectations. He provided us with great research, options and competitive pricing. We couldn't be more impressed!

excellance

Jul 13, 2016

We are very satisfied with total experience. Doing business here promises our return and recommendation. We left with "our" jeep patriot, and it was MORE than we thought we could have. Very pleased.

19thCDJ PRODUCT

Jul 3, 2016

A salesperson that really cares about you. Down to earth , not pushy ,and willing to work with you to make sure you are completely satisfied with your purchase. Looking forward to dealing with Mike againon our next purchases

Manal Akkari

Jul 3, 2016

My salesperson worked hard on introducing to me the vehicle that satisfies my need and budget. He introduced me to different cars and prices and helped me choose the most suitable vehicle with a decent price. The service he provided was excellent. I left the dealer with complete satisfaction.

becksjourney

Jul 1, 2016

Everyone is so friendly and helpful. I took my vehicle in for a oil change, I was told it was on the house. While my vehicle was being serviced, they rotated my tires and updated some computer modules. How great is that for service! Two thumbs up!!

Sirena

Jun 27, 2016

Wanted a specific Challenger and Robert Angle made everything simple. He is the best, go and see him.

rcarpenter

Jun 26, 2016

Best dealership. Didn't think I would be able to find a way to get out of my lease. Juan is the best salesman, definitely would recommend. He went above and beyond my expectations, especially after a trip from a different well known dealership. Also, while I was signing paperwork with Jason he made everything easy and comfortable.

Julesjeep

Jun 24, 2016

Didn't think I could get out of my lease early. Was just going to test drive. Ending up going home with a new lease on an incredible vehicle. Mike was low pressure and easy going. Made everything smooth.

Jeepers for life

Jun 22, 2016

My husband and I have leased two vehicles and purchased one from Suburban of Garden City, all within the last year, we will go nowhere else! From the moment we walked in, the atmosphere was friendly and all of our needs were met. Suburban of Garden City is more than a dealership, their employees treat you like a friend of the family.

Dwill4557

Jun 20, 2016

I went to Suburban Chrysler Dodge Jeep Ram in Garden City MI with little knowledge and little time to purchase a vehicle for my family. Sales associate Mike Moukalled was extremely helpful at showing me my options and more. Very prompt service and very professional. Great dealership, great staff, great service.

snowraven21

Jun 20, 2016

Dealer will not stop calling, more specifically Tyler even after telling them we are not interested. Keeps leaving me voicemails that literally once I blocked noticed he was still leaving voicemails leaving my mailbox full. Message is super vague acting like he has great news but obviously does not have any at all. Do not work with this dealer if you do not want to be called nonstop.

Stormtrooper

Jun 20, 2016

Loren Zeidman was our salesman. He was awesome, friendly and our process went very quickly. We strongly recommend Loren to sell you a car!

Happy

Jun 17, 2016

I leased a car from Steve Volk three years ago and he was EXCELLANT to deal with then, so I contacted him again when it was time to purchase a new car. His integrity hasn't wavered at all. Steve is the best salesman I have ever dealt with. Steve took the time to explain my options, he kept me informed on the status of my order at all times, very easy to reach, responded fast, and followed through with any requests. I have finally found a salesman that I will keep returning too. Thank you!!!

Margaret Flateau

Jun 16, 2016

Had a problem with service issue, but Steve Parks and Zac are being most helpful. Let's see where this goes.

Jabourque

Jun 15, 2016

I have leased cars through this dealer and went in looking for a car for my daughter. The deal they came up with was better than I expected. Service and repairs are top notch, so it was an easy decision. Sales team was great, especially Juan Robledo.

happy waj

Jun 13, 2016

We have been needing a car for quite some time now but didn't think we could afford one until we saw Steve Volk. Steve only showed us cars that we could afford and got us an excellent interest rate and still with no pressure to buy. This was our best experience dealing with a salesman and Steve will be our salesman for now on!

Jeep2016

Jun 12, 2016

I came into the dealership looking to trade in my car, they went above and beyond to make my new jeep patriot work into my budget. Jeff Pendo is the best salesman there. He didn't try to force me into anything and let me tell him what I wanted in a car and showed me some great options. I highly recommend Jeff if you go to this dealership. My experience here was as painless as buying a new car can be.

Jule197199

Jun 11, 2016

We need to trade in my wife's car and this was the spot for us. I was hesitant at first because of a past deal I had done here but as soon as we walked in Randy greeted us at the door. I know what I you're thinking, another salesman tryouts my to swoop down on an innocent victim, but this was not even close. He simply said hello and welcome to Suburban. He told us if we needed anything to just let him know. Little did he know that my wife is what I like to refer to as the ultimate customer. She is very picky and demands answers. Randy took plenty of time with her, over a month. She drove 7 different models, some of them three or four time's and Randy was patient with her through the whole process. We made several trips to the dealership on a whim and dealt with 3 or 4 different sales people who all took the time to answer all our questions. I will need a new truck in a couple years and will definitely go back here to get it.

Wanda B

Jun 9, 2016

Randall Doran was fast and got the truck I wanted without any problems

Vince941

Jun 9, 2016

Top notch salesman! Made something happen with the nothing I brought. I highly recommend this salesman to anyone who likes the patient, no pressure salesman who has your best interest in mind. Thanks again Mike!! See ya again after this lease is up

Aleks1351

Jun 8, 2016

I would like to thank Randall Doran for helping me bye a new Chrysler 200S .Randy is extremely upfront and definitely person who you can trust.I got the best deal on my trade.Thank you again Randall.

Coach Dan

Jun 1, 2016

If you want a dealership that will respond to your questions with honest answers and work hard to get you the best deal possible, then this is the dealership for you. MIKE NUTTING is an excellent salesman who will tirelessly work to get the job done. He provided me with the options that would work best for my budget and family. We love the new Chrysler Pacifica Mike. Dan Vaughan

Tickled pink

Jun 1, 2016

Tony Cawson once again provided prompt and great service for our family. After the recent birth of our twins, I felt the need for a mini van for the safety and space for our new family. Tony returned phone calls and worked hard to get us the best deal, rates and a vehicle that went above our expectations. Thank you so much.

Car buyer

May 30, 2016

This was one of the best experiences I've ever had buying a car, I have bought a few cars in my life and have never had such a wonderful experience with a sales man as I had with the gentlemen named Leo.He was wonderful to work with and would buy a car from him again without a second thought. I will be telling all my friends who are in need of a car to look Leo up! He would be someone I would want to be working at my dealership if I owned one!!He's a real Go getter, they should be proud of him for how he goes above and beyond,his salesmanship really reflects how awesome this dealership is! Kuddos to Leo

Bob S

May 28, 2016

Fast friendly service at a great price. And a very comfortable waiting room.

Neil D.Cowling

May 27, 2016

The purchase of our new 2016 T & C was a pleasurable experience in that Nick Cole and I had been talking for several weeks about the best time to make a move. When he contacted me I immediately responded and within two days I was in our new car, a purchase instead of a lease. This is the 4th lease/purchase through Nick since November 2013. I not only recommend the dealership but the professionalism displayed by Nick.

Marzouq22

May 25, 2016

Mike served us excellent service and worked with us to fit our budget, he was understanding and got me my dream car within a day. I would definitely recommend everyone to call Mike!!

Angela

May 24, 2016

I have been going to tony cawson for well over tens years. We have purchased\least many vehicles through him, he has always been very honest and upfront with us from the very beginning. Will continue to be at Dodge Jeep customer as long as Tony is there.

Turner04

May 23, 2016

Thank you to Nick Cole for assisting myself with a new 300 lease. We have been doing business with him for the past 2 leases and he has never failed us! Would recommend highly!

Mary327

May 21, 2016

Finally! Thanks to Mike Nutting I was able to turn in my old Town and Country and get a new 2016 Town and Country with an out the door price I was looking for. Mike took the time to listen to my needs and understood where my payment needed to be. I have driven a Town and Country van for over 12 years and thanks to Mike and his efforts that tradition continues. I couldn't believe how fast the process took place. Before I knew it, I was driving home in my new Town and Country. If you want someone to go the extra mile for you.....go see Mike. He was knowledgeable, friendly, and understood what I wanted. He spent extra time and effort to get the price I needed for the exact vehicle I wanted. I appreciate that!

Best Dealership!

May 20, 2016

This Department takes pride in servicing your vehicle. I went in for routine maintenance on my Dodge Journey, and Aric greeted me with enthusiasm, and during the process, informed me on status. They were prompt and Aric explained everything they did.

suemargaret

May 20, 2016

I would highly recommend visiting Mike Nutting at Suburban if you're in the market for a new vehicle. ! I had been looking online and at other dealership for an affordable new car I could lease. Mike was the only person who was able to meet my exact price point in a vehicle with lots of extras! He is extremely upfront and definitely a person you can trust. I absolutely LOVE my new vechile and will for sure be visiting Suburban again!

RAMINATER

May 18, 2016

I worked with Juan Robledo over the phone prior to arrival to pick up my new Ram 1500. He was excellent throughout the whole process. I was in and out of the dealership in less than 30 minutes.... ENOUGH SAID!!! Thank you Juan! I will be sending referrals your way and will make Suburban of Garden City my dealership of choice from now on.

Amy

May 17, 2016

I had a great experience and the salesman was so nice.. He answered all of our questions and worked had to get to the price we wanted to pay

Rocky's Review

May 14, 2016

Not knowing what to expect, I contacted Suburban of Garden City regarding a 2014 Chrysler Town & Country. Within minutes I was contacted and made an appointment to see it. During that time, other dealerships were trying to get it because of the low mileage but they didn't budge. They held it for me and I ended up buying it. I worked with Tony Cawson who did an awesome job of advocating for me to get the most on my trade in value and the price of the vehicle to a point where I could afford the van. I intended to go to my credit union to finance but Jason Little, Business Manager, was able to match my credit union rate and the financing was completed in minutes.Awesome service, great products at a great price add up to a great value. I'm very satisfied with my experience there and will definitely go back when I'm ready for my next vehicle. Highly recommended!

Happy fed

May 11, 2016

This is my 4th lease and my 1st Jeep experience. Juan Robledo was phenomenal, questions were answered truthfully and thoroughly. When he couldn't find a Jeep Wrangler that had what I wanted, Juan quickly suggested that we place a special order. I've never had a dealership offer to order my very own vehicle with exactly what I want in it, instead I've waited for weeks until other dealerships found one. About 2 weeks after the order was placed I picked up my very own made to order Jeep Wrangler. It's absolutely fabulous and just what I wanted. The process when I picked up the Jeep was quick and effecient. I was in and out with my Jeep in 40 minutes! You want great, honest customer service, see Juan Robledo.

Sebass985

May 11, 2016

Tony was great to work with and got me a great deal. He stayed late to accommodate my schedule and he didn't have to. I would go back again.

Sha'Liese

May 4, 2016

: Tony Cawson was of great help and he really believed I could get the vehicle I wanted and I did. He's the man. Would refer him to anyone!

Jamieg13

May 4, 2016

Had an expiring lease and needed to get into something new. Juan helped us out. Very friendly. I felt no pressure to do anything. In fact, he helped make it a stress free experience. Was never pressured to get any certain vehicle. He let me decide what I wanted and assured me that he would help get a great deal done. In the end, that was exactly what happened.

Lou.Toth

May 4, 2016

I, at 55 years of age, have had a multitude of experiences at car dealerships! None have been this terrific! Outstanding effort from all involved!

vineeth

May 3, 2016

I purchased a certified Dodge Avenger 2012 from this dealer. One of the main reasons why I chose this dealer is (a) obviously they had the vehicle I was looking for at a reasonable price and (b) Cars.com had good reviews over this dealer. However, I must say after purchasing the vehicle from them I wish I had gone with some other dealer. When I write reviews I make sure that I am not biased so I cover both the pros and cons. Let me begin with the pros first: When you begin the purchase of car everything looks rosy! Like always!. The person who helped me buy the car was good initially and the manager this dealership addressed all my questions when purchasing. Unfortunately, after my purchase I found that the bluetooth in the car was missing. This feature was listed bold with astrix ***** right on the top. When I tried to contact the person about this issue he never picked his phone!. I even called another employee and he told me that I will definitely be contacted back but nobody called me. As you can see this is the last thing you expect from a reputed dealership. This clearly shows that once the car is sold they do not care about the customers any more. Frustrated with their response, I went directly to the dealership to meet the person who sold me the vehicle and these were the exact words by him sometimes they make mistakes in listing feature and they cannot do anything now!. Well ok I understand mistakes do happen but the worst part was the dealer was not even willing to fix the issue. He was telling me that the lack of bluetooth is just a minor issue. It might be a minor issue but I believe it is important for the dealer to at least address the customers concern by picking up the phone call!. Due to such bitter experience and little respect for the customers, I personally don't recommend buying from this dealership.

jeep lover

Apr 28, 2016

Best place to buy a new vehicle. See Juan Robledo, he'll get you in the perfect vehicle. We love our jeep, 2nd one purchased.

marine1

Apr 26, 2016

I made a call to Suburban to get some price comparisons with 2 separate dealerships. Rich answered and fielded all of my questions with straight forward responses. He was deliberate and kept his response brief and to the point. I knew immediately that he was not going to stray from the topic and give me a pathetic sales pitch. His phone skills made the entire experience painless and gave me the confidence that buying a vehicle from him would be hassle free, and it absolutely was. I was in and out of the dealership in just over an hour. He prepared me over the phone with all the essentials and I had a few formalities to complete when I arrived. Jason in finance was also knowledgeable and prepared. Great job to both. I will absolutely recommend Rich in the future.

Theresa Kirn

Apr 25, 2016

Considering that this was the first time that anyone in our family had leased a vehicle, I had quite a few questions concerning the process. Loren was extremely patient and helpful and explained everything I needed to know in such a way that I felt extremely satisfied at the end of our time together. It was a wonderful experience and I received exceptional customer service. He made my day!

RDO

Apr 24, 2016

Got a great price on exactly what I want. Every one was nice and helpful. Buying a car from a dealer always requires a lot of paper work.

JourneyGirl38

Apr 24, 2016

I had been calling around and visiting all different kinds of dealerships. I was done with it. I decided to make one last call to Suburban Chrysler and was connected with Rich. He listened to what I was looking for, and delivered. He made sure he found all the options and color of what I wanted. In my many years of car buying experience, Rich and the people at Suburban were hands down the most honest, nicest, and sincerest group of people I ever had to deal with. I will absolutely be seeing Rich again in 3 years when my lease is up.

Versy

Apr 20, 2016

I purchased a used jeep from Leo Emerson of suburban jeep. Leo treated me as if I was family. I explained my needs because I drive my elderly mom and Leo was very honest and very helpful. I really appreciate his honesty. If you are looking to buy Leo is your guy.

Ebonihogue

Apr 16, 2016

Randy Doran did a great job with providing me with excellent service..... Monday i came in and about 40 mins later receive a new car 2016.... Thank you again. Such a pleasant team.

Anthony P

Apr 15, 2016

Staff was nice and courteous. My sales associate, Robert was very personable and attentive to my personal car buying situation and I have no reason to believe he wouldn't be with anyone else. He was also very knowledgeable about all the vehicles on the lot and did his best to make sure I could get the best deal possible.

Vst

Apr 15, 2016

Randy is the best salesman I ever dealt with, very trustworthy and takes care of its customers. Truly a 10! Keep it up! I will always come back to you in the future.

matthaubert

Apr 14, 2016

Tony has always been extremely helpful with my purchases over the years, wanted a Jeep, leased a beautiful Wrangler, extremely satisfied. Everyone at dealership are courteous and ready to help

jacob1

Apr 12, 2016

Robert was great, he put up with me for 3 hours until I decided what jeep I wanted. Very friendly, , patient and knowledgeable. Offered many suggestions, would recommend him to everyone.

Bmerickson26

Apr 9, 2016

I was looking for my first new car two weeks ago. I stopped by another Jeep dealership and I had a bad experience. He was pushing me into a car that didn't have the things I wanted. So I went to Suburban and talked with Mike. Mike was really nice and helped me get the car I wanted! He helped me find the car that had all my features and at a price I could afford. He made this whole experience great and a whole lot better than my first time around at the other jeep dealership!! If you are looking for a car, go to him! He will help you and direct you in the right way!! I will be going to him next time around and referring my friends and family to him!! Thanks again Mike!!!

D. Jeeper

Apr 4, 2016

Mike was very knowledgeable about the product and helpful giving a detailed answer to all my questions and explaining my options. I'm glad I went to this dealership.

Godsgrace1!

Apr 4, 2016

Cam is very friendly and helpful. He did everything he could to make my dream of owning a Jeep possible. I'm very thankful for his knowledge and his professionalism.

Abe chahrour

Apr 1, 2016

Mike morales is the best he called me at 10 am with the car I want it was ready for me 3 hours later stopped in signed some paper and I was on my way thank you Mike Mokalled

Carrie3194

Apr 1, 2016

This is my second vehicle from Suburban and the service is always awesome.. Juan was great both times with the lease of my trucks.. I highly recommend them!! They go the extra mile to make sure you get a great deal..

Candace-n-Chris

Mar 31, 2016

It was a great experience!! The staff was so friendly!!!! And so patient with me...it took me forever to get insurance. Lol. Thanks again Steve!!

Zachary825

Mar 31, 2016

Jeff and John both were great to work with. Helped me get into the truck I wanted at a great price! Anyone looking to get a car I would highly recommend going in to see them!

Bree D

Mar 30, 2016

Mike M was awesome: fast, efficient and trustworthy. We will be back! Highly recommend!

KrisW

Mar 30, 2016

Overall experience was friendly and thorough. Calling earlier in the day to arrange for a test drive, Randy Doran (my sales person) had a vehicle ready and waiting for me when I got there. We worked through the trade in and financing in snap, and overall a very smooth experience. I'd definitely work with Randy again to buy a car! Everyone I encountered was great, and the purchasing was a breeze. The ONLY issue I have with ANY car dealer is how the upsell for "other" warranty options happens at the end. My least favorite part about buying a car.

MelW

Mar 28, 2016

My husband and I recently purchased our first mini van from this dealership. Jeff Pendo along with a few of his coworkers made this a great experience for us! We will be back.

Blessed77

Mar 22, 2016

Great staff very friendly. I enjoyed my experience from beginning the beginning with deciding on a vehicle to the end with actually picking up the vehicle. TonyRespess is a great salesperson very helpful and knowledgeable as well.

alleycat71599

Mar 3, 2016

We were a bit hesitant about going to Suburban Chrysler, we had a couple bad experiences in the past when it was Crestwood and switching over to Suburban. We walked it and met with Mike Nutting. He was the best! He is very down to earth and very friendly. We met him a couple of days ago and feel like we have known him for years. He went the extra mile for us. In a little over a couple of hours he had the step bars, bed liner, and the bed cover put on for us so we could take it home with all of that on it the same day we bought it. It is so nice not to have to make arrangements to go back and have those things done. Way to go Mike! Thank you for everything again!

Billet Buyer

Mar 1, 2016

Jeff Pendo and Nick worked late to complete our purchase and were patient, professional, and kind through the entire process. We were fortunate to be referred to Jeff. He met and exceeded all of our expectations and was amazing in his ability to select which vehicles we would want to buy after talking with us briefly. He really listens and understands customer needs. Both Jeff and Nick made us feel welcome and allowed us the time we needed to understand what we were choosing and signing. I would recommend Jeff and this dealership to anyone.

Journey Lady

Feb 24, 2016

I will sum it up this way, I've just gotten my 3rd Journey and (1) Jeep Patriot from this dealership. I was in on Feb 21, 2016, and pizza was brought in for all customers in the dealership. I thought that was a very nice touch. Tony Respess is my salesman.

DontCare

Feb 19, 2016

I had brought a car CASH money no leasing, for it to break down a day later they did not gibe me my money and had to fix it myself. Worse managers with bad attitudes. !!!!

Kevin hookfish

Feb 11, 2016

Younger staff could do them self a lot of good by watching toney so helpful but I never thought I was being talked down to nice guy thanks

Kathy L

Feb 10, 2016

We worked with Jeff Pendo, new car sales and John Long. From start to finish they were friendly, attentive and made the whole process easy. We went to the dealership during a very busy time, without an appointment and Jeff made us feel right at home. He made sure we got the right vehicle at the right price and we couldn't be happier. We would highly recommend Jeff & John to anyone in the market.

macmainw

Feb 9, 2016

Dealing with Mike was a great experience. We went to Suburban Chrysler in Garden City just to see what they had as my wife was looking for a new vehicle. We meet with Mike and he really worked with us to get a new Town and Country. He understood what we could afford and really worked to get us a payment we could afford. When our Town and Country's lease it up we will definitely go back to Mike for a new vehicle. If you are looking for a sales rep that will really work with you to get you a great vehicle for a great price talk to Mike. Great job Mike.

Reed Family

Feb 9, 2016

Mike offered us a great car buying experience. We knew what vehicle we were looking for and Mike showed us exactly what we were looking for! We found the vehicle of my liking and sign the papers within record time. The staff was very friendly and Mike even had a video for our young daughter to watch while we talked. It was a great experience buying a vehicle from Suburban.

L

Feb 8, 2016

Great salesman. He knows exactly wat to do to get you approved even with not so great credit. Great experience and will return when I need a new vehicle.

Redert

Feb 8, 2016

Great experience with Mike! I knew what I wanted, Mike found it and had it at the dealership within 48 hours ready for pick-up. Everything went smooth I was out of there in a hour.

GOD BLESS YOU

Jan 31, 2016

THIS IS A PLACE TO DO BUSINESS. GREAT WORKERS, GREAT PERSONALS, GREAT ENVIRONMENT AND GREAT SERVICES. EVERYTHING WAS WELL EXPLAINED INCLUDING ALL DOCUMENTS THAT I SIGNED.

Khein33

Jan 29, 2016

The sales team and financial team were amazing to me. I had some issues and they were able to help me and feel confident in my decision. I would defiantly recommend them to my friends and family. I'm excited for my new adventure in my new car.

Flavio

Jan 26, 2016

Since beginning, I had excellent attention and support. Each point has been discussed and clarified. Since I decide to get another Chrysler car in the future, the first Dealer, for sure, will be here

w.lipiec

Jan 13, 2016

my salesman--Tony Cawson I just purchased a 2016 Dodge caravan. Tony Cawson was my salesman. I hav dealt with Tony before. This is my third vehicle i have purchased with his help. He was very helpful and patient with me. He went out of his way to be helpful. He also got me a great price on the vehicle. thank you Tony. I look foward to dealing with you in the future.

Brianhunt0805

Jan 10, 2016

Everyone is knowledgeable about the services they offer. Very fast and courteous service, clean waiting area, and everyone was busy helping customers. There was very little wasted activity, all of the techs were working with customers. My tech was very polite and helpful....almost like family from the time I arrived until I left.

KJ

Jan 9, 2016

It was a pleasure dealing with Used Car Salesman Steve Volk!!! He was very personable and went out of his way to locate the floor mats and center console that had not been placed back in the vehicle after cleaning. He met my price and helped to expedite the processing of my loan. The only reason I didn't rate the dealership 5 stars was due to the pressure I felt when dealing with the finance department to purchase the expensive extended warranty. I know the finance guy was just doing his job and the high cost of the extended warranty (even with the additional price incentive) wasn't up to him.

AB1107

Dec 23, 2015

I worked with Jeff Pendo to get a brand new Jeep and he made the whole process easy and painless. All of the staff i dealt with was friendly and helpful and I never felt uncomfortable at all. Jeff worked with me on price and made sure I was happy with everything before we parted ways. Extra points go to Jeff for that awesome Karate Kid photo at his desk. Get the competition a body bag!

JZSchrader31

Dec 15, 2015

I had a really simple and easy experience with Mike Nutting and the staff at Surburban Chrysler when leasing my 3rd Chrysler product. Though the exact vehicle was not in stock, it was secured for me and we closed within a week of the process. Turning in my previous lease and picking up the new one was just smooth and painless! As a woman, you think you're not going to get the best deal but Mike gave me the exact car I wanted for less than I was previously paying! Will recommend him to everyone!

Listen Linda 123

Dec 14, 2015

Loren was a wonderful Salesman. He helped me find just what I was looking for. He got the deal going, went over the details, and provided me with an easy lesson on how my new vehicle worked.I had a great experience and would recommend Suburban as the dealership and Loren as the Salesman.

mharp12

Dec 8, 2015

I highly recommend Randy Dorian, this is my second vehicle purchase from Randy at Suburban. Randy makes the whole experience painless and always delivers on the price he gives you.

Jeepster j

Dec 2, 2015

This is the third time I have dealt with Tony. First time I leased and the last two I have purchased. He is very professional, but makes you feel like you have known eachother forever. He is a terrific salesman and I will not hesitate to come see him again and again!!

gagneau

Nov 30, 2015

Jeff Pendo made this experience an easy and pretty much stress freeexperience. I will definitely be a return customer and would recommendthem to friends.

Pineapple1

Nov 14, 2015

Mike Moukalled was extremely unprofessional and rude in person and over the phone. When it was time to return our vehicle after the 2 year lease was over, we were charged a fee of 400 dollars that Mike told us we would not be charged for. I do not recommend this dealership and I certainly do not recommend Mike Moukalled.

Shaina R

Nov 5, 2015

Great and fast service!! I got exactly what I wanted and color. Tony Respess was my salesman and he is the Best! When everyone told me no he said Yes! I thank God for them

deegoblue

Oct 30, 2015

Steve Volk made us feel at ease immediately. He was extremely accommodating as was the dealership. My son had never purchased a vehicle before and he even helped walk him thru negotiating. Steve helped make my son's first used car purchase a stress-free and enjoyable one. We were truly impressed. Working with the business manager, Jason Little, was like working with a good friend. After chatting about things we had in common, he even shared one of his childhood favorite recipes. We would definitely recommend this dealership as well as Steve and Jason.

biking guy

Oct 27, 2015

My salesman was Tony Cawson and he was excellent,not pushy,honest and prompt in returning my calls. I researched many places and test drove several cars but he was the one that sold me! Great customer service.

Lora1995

Oct 26, 2015

I was very well taken care, of my experience with Juan Robledo, he went above and beyond to help me out and get me into the vehicle I wanted, within my price range and made my time very important to him so I didn't have to wasn't hours in the dealership! it was absolutely amazing. I would refer them to any one.

lchabot

Oct 26, 2015

I had a great experience purchasing my 2016 Jeep Wrangler from here. Juan Robledo was my sales person! He went above and beyond to help me out. I highly recommend dealing with him

Twinklinstar311

Oct 20, 2015

I enjoyed shopping for a new car. The people at the dealership were really helpful. Tony cawson was the dealer i dealt with and he did everything in his power to help me out!

Abbas bighorn

Oct 15, 2015

I recently got my first car from this place and let me tell you something, they did everything they can to get me in a car within a few days. I personally want to thank Tony and Jason for all there help. They made sure I got the car I wanted for an amazing deal and made sure I didn't leave until I was completely satisfied. I recommend this place to anyone amazing customer service as well thank you guys again!

Ramguy2015

Oct 14, 2015

Jeff Pendo did a great job of selecting the truck I was looking for. Got me the wheels I wanted(not the ones on truck originally hated those). Very happy with price and quality. Would recommend to anyone.

adfgn1992

Oct 10, 2015

Tony crawson help me get out of my old car that I didn't like and get into a lease of a new truck i

jon maas

Oct 8, 2015

My salesman Jeff Pendo made my first ever Chrysler / Jeep experience absolutely AMAZING!!! this place and this salesman are class acts!!

Jim S

Oct 5, 2015

Mr. Zeidman, was very professional and easy to deal with. He was very customer service oriented and always seemed to be willing to help. He also showed me other deals on the cars that I was looking at. He seemed like he was very honest, ethical, and also being a Veteran myself I seemed to have something like that with him in common. He let me take one Dodge Dart out for a drive which I appreciated very much. He new his product well, did alternative types of suggestions on other vehicles where I could have saved money. He tried to give you a good product for the buck. Great guy and very helpful. I would recommend him if anyone want to purchase a vehicle. The guy is terrific.

gregscreen2002

Oct 1, 2015

Tony Cawson was my salesman . Tony was very helpful and courteous he knew a lot about the vehicle I was inquiring about and once I made my mind up to purchase the vehicle Tony certainly helped expedite the transaction . I found everyone at suburban to be helpful and very professional. I would recommend Tony Cawson and Suburban Chrysler to my friends and family .

Byebye02

Sep 29, 2015

I feel that you should have a time frame after purchasing your used vehicle (5 to 7 days) with no warranty be able to report problems to be repaired or replaced on said vehicle. It would make the customer feel you honestly care about them and their purchase instead of a quick sale and goodbye your on you own.

SJH499D

Sep 15, 2015

Once again Zachery in the service department processed my vehicle. He is personable, friendly, cute and knowledgeable. My car was done in the time promised. I am very happy with the service I received during my latest visit. Great job Zak.

alimarie6984

Sep 10, 2015

This was our second time purchasing a vehicle from Suburban Garden City. The staff is very friendly and informative. They work deligently with you, are very respectful and professional. My husband and I couldn't be happier with the continued great service we have received.

DK

Sep 9, 2015

I have leased several vehicles from Ted Brendel at this dealership, and will continue to lease vehicles here in the future. I highly recommend Ted and this dealership.

DK

Sep 9, 2015

Excellent sales and customer service. I have leased several vehicles from Ted Brendel and I will be back to lease again. I highly recommend this dealership.

Mrs Roberson

Sep 6, 2015

My sales rep Loren Zeidman was such a humble sprit and not just a sales rep. Loren helped get my car the same day I test drove with no money down, and a decent monthly payment they took over my last few payments on my trade in, I was able to get the mileage I wanted with NO co signer and a not so good credit score.I felt working with Suburban my credit score was 800. The sales Manager was great to especially advocating for me with the lenders (the bankers). I would highly recommend anyone and everyone to get your car from Suburban Garden City.They are patient and willing to work for you. I feel great about my purchase.

Mike H

Sep 3, 2015

Tony Respess is the man too see! The team at suburban dodge, chrysler and jeep were excellent! Friendly, caring and very professional! This is my second vehicle from Tony and company. I would recommend Tony to anyone!

Town and Country III

Sep 2, 2015

While seeking a new adventure in a new Town and Country, my husband met Randall Doran at Suburban Chrysler Dodge Jeep Ram of Garden City, Michigan. Randy was down to earth, so very helpful and because of him, I had a new Town and Country in less than 11 hours!!! I cannot tell you how extremely happy that I am with my purchase and I have Randy to thank for it. I have texted my husband every day since I got it to say "I LOVE my new car!!" Seriously, I have never done that before. Randy went above and beyond for me and was excellent in showing us and explaining the features and I am SO happy!! This is my third Town and Country and they just keep getting better. Randy knew exactly what I wanted and he helped me acquire it with no nonsense....he was awesome!

Town and Country III

Sep 1, 2015

While seeking a new adventure in a new Town and Country, my husband met Randall Doran at Suburban Chrysler Dodge Jeep Ram of Garden City, Michigan. Randy was down to earth, so very helpful and because of him, I had a new Town and Country in less than 11 hours!!! I cannot tell you how extremely happy that I am with my purchase and I have Randy to thank for it. I have texted my husband every day since I got it to say "I LOVE my new car!!" Seriously, I have never done that before. Randy went above and beyond for me and was excellent in showing us and explaining the features and I am SO happy!! This is my third Town and Country and they just keep getting better. Randy knew exactly what I wanted and he helped me acquire it with no nonsense....he was awesome!

panterakid

Aug 31, 2015

This is a great dealership to work with, and Leo Emerson was a great sales person. Highly recommended! I will be coming here for the purchasing and service of my vehicles.

Heather

Aug 29, 2015

My family was very well taken care, of my experience with tony cawson and the rest of the staff was absolutely amazing. I would refer them to any one.

caliber22

Aug 29, 2015

I've worked with tony respess for 22 years on various purchases and have bee completely satisfied with the experience. He knows his product and is very helpful.

Tonydodge2015

Aug 20, 2015

Great dealership to buy from, tony respess great sales person and friendly made me feel just like family ,highly recomended sales person and the dealership to

Ted Brendel

Aug 17, 2015

Ted Brendel did an awesome job getting me into the vehicle I needed at a great price!

butch

Aug 17, 2015

Ted Brendel was AWESOME in locating a truck for my needs.He met ALL of my needs, from options to needs/wants, and affordability. You're the man Ted!

mightb

Aug 12, 2015

Mr. Tony Respess, does everything he can to get you in a vehicle. He takes his time and, make sure your making the right choice.

udmsvt

Aug 11, 2015

Sales staff was great, but the finance guys want you to buy all these extra things that they don't even know details of let alone how to cancel later on. They dodge calls and walk-ins if you're not buying something. I mean, come on, what dealership doesn't have a finance guy on the clock mid afternoon 2 days of the same week? If you buy the extra coverages then try to cancel, each company tells you to go back to the dealer then the dealer jacks you around. What if I moved out of state, what then?Not to mention they refused to do a dealer trade and made it look like its because i was getting a great deal on what they had on the lot!

sweets1072

Aug 7, 2015

I always have a great experience at Suburban. Everyone is very helpful. Tony Cawson always goes above and beyond for us. We love our new vehicle. Job well done at Suburban!

larmarjo

Aug 6, 2015

Tony went above and beyond our expectations in our experience at Suburban Chrysler. He did everything we asked him to and more. Best dealer experience ever... no high pressure, no attitude, didn't try to oversell us on things we didn't need. Tony Respess did great by us, and we will go back to him for our next car and recommend him to family and friends.

Buyer

Aug 6, 2015

I purchased a 2006 Saab 9-3 convertible from Tony Cawson of Suburban Chrysler Dodge Jeep Ram Of Garden City on Saturday, August 1, 2015. Tony Cawson is a real gentleman and it was a pleasure to deal with him on this purchase.

carrera4

Aug 5, 2015

Durangos- Rams- Charger-300's- and recently a Wrangler Unlimited. My wife and I have been purchasing these vehicles from Tony Cawson. Awesome salesmen, great Dealership.Even as Suburban- they are still doing a great job.Recently purchased new Jeep Wrangler- family loves it. Called Tony Cawson, told him what I wanted, they didn't have the vehicle on the lot. The next morning I received a phone call letting me know the Jeep is on its way to Suburban and I can pick up the next day. Called Tuesday- Delivered Thursday.Thanks a ton Tony!!!!

larabell

Aug 5, 2015

We had been to another Chrysler dealership, Dick Scott, and the salesman was so high pressure, and didn't really listen to what we wanted, just what he wanted to sell. He gave us false information which we disproved when we got home, and frankly was rude. We decided to try Suburban, and I am so glad we did. Tony asked what we needed, what we wanted and worked so hard to get it for us. He did everything we asked and more, and answered all of our questions honestly. He was friendly, informative, and seemed to really care that we were happy. I would recommend him to everyone.

Bob G

Aug 4, 2015

I have now leased 8 straight vehicles from Tony Respess!!! Stop in and let him help you! He will find you the best pricing possible!! If he didn't, I wouldn't have leased 8 vehicles from him!!

Bob G

Aug 4, 2015

Have now leased 8 straight vehicles from Tony Respess!!! Will continue to lease or purchase from him or the Suburban Team! Thanks for all the help Tony!!

Speedemon

Aug 3, 2015

Went to Suburban in Garden City and net salesman Shawn Thornton. He was friendly and knew all the offering Chrysler has to offer. I had been to other dealers to order a specific vehicle which most knew nothing about. It is nice to know when your salesman is up to date withal the options the vehicle manufacturer has to offer. Thanks Shawn!

John M.

Jul 30, 2015

Great Service from Tony Cawson in Sales. Highly recommended. Call Tony at (734) 421-5700.

SG13

Jul 30, 2015

Tony Cawson in Sales is great. Very helpful, friendly and patient. Call him first at (734) 421-5700. I highly recommend him to my friends.John M. Clawson

java joe

Jul 25, 2015

shawn was very personable made us feel comfortable and replied to all our calls and emails. we felt that he was fair and honest with us from the beginning.

Kurt 057

Jul 20, 2015

my wife and I were looking for a used van. We pulled into this dealership. Tony Cawson came out and 4 hours later we left with a great used van!! Tony Cawson was a great sales person.

pokeya

Jul 20, 2015

The experience Tony Respess gave me is a blessing. I didn't think I could get a car, Tony showed me different. Excellent sales skills, just a good, honest person all around. I have had a pleasure dealing with him, would reference him to anyone that wants/needs a car. He's a blessing! Thanks again for all you done Tony

Sharon

Jul 19, 2015

Leo Emerson! Wow! My car buying experience was the best. I was referred by a family member, but was still anxious about going in because many of the "other dealerships" often take advantage of women (be honest people) and I had gone to quite a few. At Suburban Chrysler Dodge Jeep Ram of Garden City it was very different. Leo was honest and did what he promised - "not let me leave without a beautiful car at the best price possible." Leo was attentive, knowledgeable, and has a great sense of humor! He made me feel very comfortable throughout my stay. He made ALL of the provisions and even had my old car towed (I live far from the dealership) because I had no way to get it from my home. As I drove off waving from my beautiful LUXURY car, I thought to myself, "I'm so happy I took my cousin's advice and came to see Leo." In the beauty I have, I'll for sure be the talk of the town!!!" I have ALL the bells and whistles!! I'll just tell them, "Go see Leo and you too can have the fully loaded dream that I have!" Would never purchase from anywhere or anybody else! I really appreciate Leo's superior service and professionalism! I keep hearing his reminder, "Watch your speed!" Anxieties gone! Wonderful Experience!

MLou and RJ

Jul 9, 2015

Suburban of Garden City made every aspect of turning in our 2013 leased Town and County, and aquiring a new 2015, easier than we ever expected. Our 2013 wasn't leased with them and we thought that would make the process harder....but, they made it so easy and simple. Not one single "hurdle".

Scott

Jul 9, 2015

Jeanette Sperry greeted me as I walked into the showroom, told her what I wanted she showed me a few cars, picked the one I liked best, and I drove my 2015 Dodge Charger home that day.

DIANE

Jul 9, 2015

Robert was extremely helpful. He found me exactly what I was looking for. We talked a few times during the week and when I was ready to pick up my new vehicle it was all ready. I don't think I've ever had a better experience.

MiraWinningham2015

Jul 9, 2015

Great place, got the car that I wanted in the color that I love and everything that I wanted in the car, and at the right price. Great customer service!

paiifowler

Jul 9, 2015

Loren was great! For being a 19 year old girl without much credit, he sat and talked to me throughout the whole 3 hour process. It took a while, but he never once acted like there was going to be an issue and he had great confidence. He also helped find all the things that I wanted (color, specs, etc) all within the price range that I was looking for. He worked his magic and I got approved! He was very nice, personable, and an overall good salesman!

Tasha

Jul 9, 2015

Loren Zeidman and the employees of Suburban Chrysler Jeep in Garden City provided great assistance to me with regard to obtaining a new vehicle. I had started my search process a few weeks ago, and Mr. Zeidman exceeded my expectations throughout the entire process. He is a fantastic sales person, and I would recommend him without hesitation to anyone.

cargirl

Jul 8, 2015

Tony Respess is an awesome Salesman. This is the second vehicle I have purchased through Tony and he makes the experience worth while and I am able to walk away feeling like I received VIP treatment. He works until the customer is satisfied, no matter how difficult the process is.

Oakland County

Jul 8, 2015

Great Customer Service seems to be a forgotten practice these days. Thank you Robert Angle for proving it still exists! Highly recommend you allow him an opportunity to earn your business as he certainly as earned mine.

John

Jul 1, 2015

I bought a new 300s yesterday. Juan Robledo made everything so simple. I turned in a Ford lease, leaving it at the dealership. They're cleaning my old lease and returning it to Ford for me. Juan also is replacing my broken keyfob for the ford at no charge to myself so I don't get a bill for it. All in all, it was a great experience. Five stars! If you go here, make sure to ask for Juan. You will get honest customer service from him.

Great car prices

Jun 28, 2015

I would like to start out by saying that my experience at Suburban Chrysler dealership was fantastic. Tony Respess is an awesome salesman. I would recommend his service to any of my colleagues. Tony did an awesome job including the manager John who came over to me just to say hello. I referred my two sons to come here and they both bought Automobiles from Tony. Keep up the great work ethic Tony. You're number one in my book. Great great great????

MaryL

Jun 25, 2015

We had a current lease to turn in (which wasn't with Suburban, it was another dealership)...they made it "Effortless", which is what everyone wants in turning in a lease.....They met the price we had in mine...and again, made it effortless to lease with them.

Ol13

Jun 25, 2015

Michael Smith did a fantastic job!! He answered all of my questions without hesitation and was very patient with me. He is the best salesperson I have ever dealt with in purchasing a car. He made a somewhat stressful situation a great one. He gave me the VIP treatment from the minute I walked in until I left with my new car and even called me to thank me for my business! I will definitely be back to purchase my next car and refer my friends and family.

Mopar1020

Jun 18, 2015

Sales man was very polite. Had problem at first but he went and made sure it was taken care of in a timely matter. Overall got the car I wanted and very happy with it.

Christina

Jun 7, 2015

I have went into this dealership multiple times over the course of 20 years and as a female I have never been treated with such disrespect. Every salesman that has ever approached me at this facity as treated me as if I didn't have any knowledge of purchasing a car. You would think after management changing and with society the way it is now things would be different but not at this dealership. The salesman are rude and inconsiderate. They have no knowledge on how to speak to a "customer". I have work in customer service for over 20 years and one thing I have learned is that you have to relate to each and every individual. This is something that they must fail to teach their employees at this dealership. I will NEVER enter their facility again and highly recommend that if you want to be treated with kindness, friendliness, and respect you will not choose this facility!!!! HORRIBLE customer service!!!

Patsy123

May 27, 2015

I received excellent service from Tony and others I have been buying vehicles from Tony Clawson for many years and very happy with him thanks

Nelissa Nash

May 15, 2015

Great and excellent customer service. Mr. Leo assisted me with getting a vehicle when no other dealership was able to help a crying woman. Thank you Suburban Chrysler!!!

Dana115

May 14, 2015

I had a fantastic experience as Suburban. Mike Smith was able to answer all of my questions quickly and honestly. I mentioned what I wanted in my new vehicle and Mike was able to accommodate my request. Mike provided exceptional customer service and explained all of the new features in my vehicle. I will definitely be back to get my next car!

bossladyjess

May 11, 2015

Customer service was great...and will get you on the road today! Will search for the cheapest insurance rate. I will recommend any one to visit their location. Very prompt with getting back with you and have no problem answering quearions..o

TheBigC

May 6, 2015

What a great experience! Dread buying a new or used car?? Not today! Jeff Pendo and John Long made our new car purchase easy. The wife and I stopped in to Suburban DCJR of Garden City, to casually look at a used minivan. Not finding anything that suited us, Jeff quickly showed us a new 2015 Chrysler Town & Country painted white(the wife's favorite) in our target price range. The test drive went smoothly, with Jeff going over all the vehicles features and functions. Once back at the dealership, act 2 started with John Long heading up the finance dept. Not only did John get us approved for our purchase, but were qualified for a very reasonable rate even with our less than perfect credit score. WOW!! After John discussed our finance options in detail, we were signing the papers. The van was delivered to the front of the building and absouloulty spotless. From start to finish, in what seemed like only 90 minutes, our new car transaction was flawless. John Long and Jeff Pendo are the true rockstars of the auto sales WORLD!

trc

May 6, 2015

As a result of the service I received from Mike Smith, I referred a family member to him and the experience was just as great. Not only did Mike follow up and come through again, he took it a step further and delivered the car to my family's home!! It was raining heavily most of the day, but Mike delivered the car as promised. Thanks again Mike for the exceptional service!!

Meta H

May 1, 2015

My salesman Mr. Leo Emerson aka Mr. Green made my car buying transaction easy, smooth, and efficient. he went out of his way to work with my time restrictions and made sure i was happy with my purchase and that my family and I will be satisfied with our purchase. He is an asset to this dealership and excellent at what he does. I have bought many cars but here I was made to feel like I was #1 not just another deal. I was treated with respect and the customer service was something to talk about and share with others. I will definitely be back to see you all again. Mr. Leo Emerson will be my go to guy when I make all my car purchases and/or referrals for car assistance in the future.

4META

May 1, 2015

My salesman Mr. Leo Emerson aka Mr. Green made my car buying transaction easy, smooth, and efficient. he went out of his way to work with my time restrictions and made sure i was happy with my purchase and that my family and I will be satisfied with our purchase. He is an asset to this dealership and excellent at what he does. I have bought many cars but here I was made to feel like I was #1 not just another deal. I was treated with respect and the customer service was something to talk about and share with others. I will definitely be back to see you all again. Mr. Leo Emerson will be my go to guy when I make all my car purchases and/or referrals for car assistance in the future.

tr123

Apr 29, 2015

Tony Cawson was a pleasure to work with. He was very attentive to my needs and financial situation; he found the perfect used vehicle for me. I could not have asked for any better service...

kuczw

Apr 20, 2015

Getting great service after buying a vehicle is what really matters to me , any dealership can sell you a vehicle, but when I get no hassle and worry free service , That is what stands out to me and makes me a repeat customer. They take ownership and just get the job done Thanks for great service

Justin10201

Apr 14, 2015

Bought a new truck for my wife. Loren Ziedman was a great salesman very polite and friendly. Had a little mishap at first but it was taken care of right away

Maiakim47

Apr 12, 2015

Went in to get my first oil change, service was what it was expected to be. Also when I purchased the vehicle I had a wonderful experience with Tony Respess, he will get the job done.

Discouraged shopper

Apr 3, 2015

Pushiest sales people in the world. Definitely not a dealer you want to go to if you're the kind of person that likes to weigh your options and think over major purchases before you make them. They do not like to hear I'll come back tomorrow, especially if you go in at the end of the month. Apparently their quota is more important than customer satisfaction and peace of mind.

woods

Mar 24, 2015

I went in looking for a great deal on a nice vehicle, and I was referred to a sales associate by the name Mike Smith, He was very helpful, and also very patient. I let him know what range I was looking to spend and he found me a great vehicle for the price I was looking for. Overall I had a great experience, and I did not have to sit for hours and hours before I got my car.

Nicole

Feb 27, 2015

Tony Cason took his time and spent all day working on my deal. He even stayed after the dealership closed up to make sure I got everything out of my old car into my new car. He even made sure i got a crash course on my new car before i left the parking lot. He made sure I got the car I needed and wanted. He went above and beyond to make sure I was happy. I had called Tony the next day because I left my seat belt shoulder holder On my seat belt and he went and got it back for me before it was gone. He truly is a hard worker

nicole

Feb 26, 2015

Tony Cason took his time and spent all day working on my deal. He even stayed after the dealership closed up to make sure I got everything out of my old car into my new car. He even made sure i got a crash course on my new car before i left the parking lot. He made sure I got the car I needed and wanted. He went above and beyond to make sure I was happy. I had called Tony the next day because I left my seat belt shoulder holder On my seat belt and he went and got it back for me before it was gone. He truly is a hard worker

Kevin Dodd

Feb 17, 2015

My sales rep Tony Cawson did an amazing job getting me into my Ram. I told him what I wanted to spend, and not a penny over. And I will say he went above an beyond to make it happen. I will be sending many people there that I know is looking for a new/used car or truck. Thanks again for working with me and taking care of me!!

DealerRater

Jan 30, 2015

Right from the start Joe made me feel like a V.I.P. We took the vehicle I was interested in for a test drive and he answered every question I had about the options on the vehicle that I was unfamiliar with, and even ran a demo on some of them. He also pointed out some options in the vehicle that I was unaware of, and what they did and how they worked.After returning to the dealership, he let me take the vehicle home to show my wife After a short ride she was very pleased with my choice.I returned to the dealership and was told what the trade-in value was on my vehicle. It was higher than what I had expected. So a deal was made and Joe did all the paperwork, showing me each form he filled out, and explained everything that he had filled in. Special requests that I made and he agreed to were promptly carried through on.In the meantime, the vehicle I just purchased was being thoroughly cleaned, inside and out, and it looked and smelled great when I got in after the deal was complete. Even the personal items from my previous vehicle had been move to the new vehicle. Joe knows how to keep a customer smiling!Everyone of the staff I met was very friendly and helpful, especially Nick Engles, the Business Manager. I recommend this dealership to anyone looking for a new or used car. Give them a try!

tiger30

Jan 30, 2015

Was great from beginning to end. Would recommend this place to anyone looking for an easy time getting that new car. Tony was a great man to see if you are looking for a used car.

marysline

Jan 28, 2015

everyone at this dealership is friendly efficient and very knowledgeable. it was very enjoyable to return to this dealership to buy another car. I have purchased a dodge journey and leased a dodge ram. Very happy with all.

Wey W.

Jan 23, 2015

Joseph Daquano in used car sales was my sales representative. He took great care of me and my boyfriend from the moment that we called to inquire about purchasing my new vehicle. When we arrived several days later to view it, he was very helpful, got me the very best price possible and added a certified warranty. I would highly recommend him. Also, John Long took care of my paperwork. He was a very friendly and helpful financial representative as well. I would recommend this dealership to anyone that is looking to purchase a vehicle. Steve Wright in new car sales was also great, because we considered a new car first. They have a great team there!!!

jdoe

Jan 21, 2015

They need heat in the customer waiting area of the service department. The heater they have doesn't warm the room. The people are super nice there.

Jeepster

Jan 17, 2015

Scott was very patient with me in the service area. Despite an initial miscommunication from my original phone call with a different individual, Scott was able to work with me to get my Jeep serviced faster than I expected.

Jeepster

Jan 17, 2015

Scott was very patient with me in the service area. Despite an initial miscommunication from my original phone call with a different individual, Scott was able to work with me to get my Jeep serviced faster than I expected.

lee6607

Dec 30, 2014

i walk in told them what i wanted they gave it to me without any red tape witch was great since i didn't have much time for b/s

luchy

Dec 22, 2014

Kay, was friendly, warm, accomodating. My husband and I were surprised to learn that we could bring my vehicule the same day we purchase!! Everyone at the dealership was outstanding.Kudos to Juan Robledo he was an a great support to Kay and what a great team you have.

Joseph Decker

Dec 20, 2014

I shopped my New Dodge Ram Big Horn around the area as far out as Fowlerville and Brighton, MI. I kept coming back to Suburban Dodge Garden City largely because of Devon Person and his demeanor and willingness to work with me on the phone. He was patient with all my inquires and "bargaining". Above all, he treated me with respect at all times through the process. Devon also served our country in the military, and I wanted to help him in his new career. Thank you again Devon and the whole group at Suburban Chrysler Dodge at Garden City for a comfortable, rewarding buying experience! Joe Decker Howell, MI

Leon

Dec 19, 2014

I dealt with Rich Putty, who showed unbelievable patience with me as I began my new car search with a dealer in Ann Arbor and then worked my way to Plymouth and finally to Suburban GC. He was understanding, as I was trying to find the best price for the vehicle that I was interested in. Ultimately, Rich got me into the price range I wanted and into a vehicle that was a step up from what I started out originally pricing. Rich was great, as was his Finance Manager. The whole process was quick and smooth!

gina

Dec 18, 2014

First time leasing a car. Couldn't be happier with my salesman Rich Putty. He made it very easy. love my journey. Great family car. Definitely will lease again with Rich at suburban when my lease is up.

Gary

Dec 10, 2014

Had been shopping for a new truck and had already been to 2 other dealerships. Suburban had the largest inventory of vehicles and so we decided to visit. We were greeted by Don Lopez whom was friendly, personable, and enthusiastic. He listened to and delivered all of our requests to make this experience a very positive event - we will plan to visit Don in the future. Vehicle was prepped and ready to go the next day when we arrived.

heidi.enghardt

Dec 7, 2014

I came in ready to lease a vehicle and Nicholas Cole was very very helpful and worked his hardest to get me the best deal possible and he did great I am the proud owner of a 2015 jeep patriot and I couldn't be happier I would recommend this dealer and Nicholas cole to anyone great satisfaction and customer service!!

Carrie

Dec 6, 2014

Bought a new truck from Devin Person. He was a very nice guy. Will recommend in the future

smitty

Dec 4, 2014

Our salesman, Loren Zeidman, at Suburban of Garden City was extremely helpful and was able to place us in a new 2015 Jeep Cherokee the same night that we visited the dealership. Loren made our car buying experience very enjoyable. Although we were still at the dealership after closing time, Loren took the time to make sure that we fully understood how the car options functioned. I would recommend this dealership and this salesman, Loren Zeiden, to anyone looking for a vehicle.

smithsm

Dec 3, 2014

Our salesman, Loren Zeidman, at Suburban of Garden City was extremely helpful and was able to place us in a new 2015 Jeep Cherokee the same night that we visited the dealership. Loren made our car buying experience very enjoyable. Although we were still at the dealership after closing time, Loren took the time to make sure that we fully understood how the car options functioned. I would recommend this dealership and this salesman, Loren Zeidman, to anyone looking for a vehicle.

pistonpilot1

Dec 1, 2014

We were in the market for a small SUV. We went to several dealers in the area including all of the Big 3 brands. Suburban Chrysler in GardenCity was helpful the moment we walked in the door. This was not the experiance at every dealership we visited. The vehicle was excellent and the effort the sales staff put into our purchase was above what I would expect. I would recommend this dealership to anyone looking to purchase a new vehicle.

Mary R.

Nov 25, 2014

We had a wonderful experience at Garden City Chrysler Dodge Jeep Ram after visiting about four other dealerships with no luck. Garden City had the best lease deals, and Loren Zeidman was a big part of the reason that we leased our Jeep on the spot. Loren was helpful, professional and honest. He was the nicest salesperson that we encountered anywhere. It was a hassle-free transaction from start to finish, which was refreshing. Thank you Loren, for all of your help!

marbear0428

Nov 24, 2014

We had a wonderful experience at Garden City Chrysler Dodge Jeep Ram after visiting about four other dealerships with no luck. Garden City had the best lease deals, and Loren Zeidman was a big part of the reason that we leased our Jeep on the spot. Loren was helpful, professional and honest. He was the nicest salesperson that we encountered anywhere. It was a hassle-free transaction from start to finish, which was refreshing. Thank you Loren, for all of your help!

former LR3 owner

Nov 21, 2014

Don Lopez was a great sales person. He was not pushy, gave us great information and found the Jeep we were looking for. Don was very detailed oriented and explained everything thoroughly.

ceturbett

Nov 19, 2014

I bought a 2015 Jeep Compass from Don Lopez and he was so great! He really made the car buying experience enjoyable! Even when my car took 3 days to get there, he was still diligent and on top of things! I would for sure go back to buy another car from him! :)

bigpate74

Nov 15, 2014

Devon was great very informative. Worked hard to get me the best deal possible. He has a bright future with Suburban Chrysler of Garden City. Thanks again couldn't be more pleased with my purchase. Look forward to working with Devon again in the future.

mmelson83

Nov 14, 2014

Loren Zeidman is the reason I choose this dealership over anyone else. He gave me options I didnt even know I had. He made sure I was informed and understood everything. He responded to all questions promptly and thoroughly. He made us feel like more than just customers. I would never go anywhere else again. The finance guy John Long was so personable and informative. I couldnt have asked for a better first new car experience.

JVangilder

Nov 13, 2014

I bought a Chevrolet truck and worked with Jeanette Sperry who was very professional and courteous. Great experience and Highly recommend. Thanks for all you did.

larry

Nov 11, 2014

Getting to the finance process took way to long. Having more than 1 person doing this during a promotion should have been considered.

Shannonanah

Nov 5, 2014

I was leary of leasing a non Ford or GM vehicle considering I have driven those all my life. I get the family discounts through Ford and GM both and have family that work for both companies. But I was pleasantly surprised with the great customer service, the willingness to work with you on pricing and the great vehicles they have! Randy made me feel like I was the only one in the dealership and didn't even consider saying hello to another client while I was there. I appreciate that because it is a very lengthy process and he made me feel like my time was very valuable. That is very important to me and will bring me back again.

dcoxaaa

Nov 4, 2014

I've been in and out of dealerships for the better part of 10 years and finally found an honest sales person. I met with Randy at 10am on a Thursday, we went over my goals, my preferred payment, my preferred vehicle, and my preferred terms. By 3 pm that day I was transferring my belongings into my new 300S. I walked out with the car I targeted, the price I wanted, and a term shorter than I thought possible. I accomplished all this without ever feeling like I wasn't getting what I wanted. Randy was more worried about what I was looking to accomplish than the MSRP profit margin. I received a more than fair offer for my trade-in and never had to haggle that transaction either. I have family members that work for competitors but will continue to work with Randy due to his professionalism, honesty, and willingness to forge a relationship rather than earn a commission. If you are in the market for a Chrysler product or sister product, do yourself a favor and go see Randy, no bs, no huge down payments, and best of all no regrets.

Nancy W

Oct 31, 2014

Great experience at Suburban of Garden City. Talked to Juan one morning and the next afternoon drove away in my new Jeep. Would highly recommend this Salesperson and Dealership!

NLW

Oct 31, 2014

Juan Robledo located the Jeep I wanted within a few hours. Went to the dealership one morning and picked up my new Jeep the following day. Highly recommend this Salesperson and Dealership!

Chico81

Oct 30, 2014

Our experience with sales rep Shawn Thornton went refreshingly well. His knowledge of the Dodge Ram 1500 made our son's first time buying/leasing experience less frightening. We won't hesitate to come back to see Shawn when we are ready for another vehicle.

nancy.wood.1656

Oct 30, 2014

Had a great experience at the Suburban of Garden City dealership. Talked to Juan one morning, and picked up my new vehicle the next afternoon. Would highly recommend!

Jake B.

Oct 29, 2014

Shawn Thornton made sure to explain things to me thoroughly as this was my first car buying experience. He was very friendly and knowledgeable and went out of his way just to help. He had a tough job trying to find me exactly what I wanted but he pulled through for me and I can't be more grateful. I love my new ride. Great experience. Will definitely be going there again!

jbrosk

Oct 29, 2014

Shawn Thornton made sure to explain things to me thoroughly as this was my first car buying experience. He was very friendly and knowledgeable and went out of his way just to help. He had a tough job trying to find me exactly what I wanted but he pulled through for me and I can't be more grateful. I love my new ride. Great experience. Will definitely be going there again!

shi rho

Oct 28, 2014

Very pleased with the service I had here. Don Lopez was very informative, and helpful throughout the entire process. I highly recomend this dealership to anyone and everyone.

Espen Pittman

Oct 27, 2014

Shawn Thornton and his team were great and timely. Best experience I had in a dealership. Thank you guys for that at Suburban Dealership thanks.

catt0809

Oct 27, 2014

They were very helpful and overall did an amazing job. I would most definitely go back to this dealership with any future vehicle purchases & spread the word about excellent service.

Espen Pittman

Oct 27, 2014

Shawn Thornton and his team were great and timely. Best experience I had in a dealership. Thank you guys for that at Suburban Dealership thanks.

Lmester

Oct 27, 2014

I was so excited when I heard that Ted has rejoined the team and was back at Suburban. I came to him with a nearly impossible request, and he amazingly was able to offer me what I wanted and more. He went out of his way to find me exactly what I was looking for and it took him less than 2 days to do so. I called him on a Thursday and I drove off of the lot in a new car on Saturday. I would recommend his services to anyone looking for a car. He truly listens to what the customer wants and bends over backwards to make sure that it happens. Not only is he incredible at his job, but he is also a very nice guy. He is a pleasure to work with and I look forward to giving him my business again when my lease is up.

Towman0215

Oct 27, 2014

Great sales rep, Nicholas did everything for me to earn his trust, I would come back again to purchase another car from him once my lease is up.

Dawn Beard

Oct 24, 2014

Devin person took very good care of me and all of my car buying need, I left very satisfied.

leith.fakhouri.3

Oct 23, 2014

By far the best salesmen I ever had. Shawn did not stop until he knew I was satisfied with my deal. He also made my process really easy. I recommend him and his dealer to anyone.

Jeff

Oct 22, 2014

Went in for a new jeep patriot, Nick was able to find several incentives for our vehicle, other dealers did not look very hard to find these incentives. I would recommend Nick to anyone looking for a new car.

j0480682

Oct 22, 2014

Went in for a new jeep patriot, Nick was able to find several incentives for our vehicle, other dealers did not look very hard to find these incentives. I would recommend Nick to anyone looking for a new car.

Michael Bretsik

Oct 22, 2014

Jeanette Sperry was my sales associate and worked extremely hard to find the vehicle I wanted at a very good Price. would highly recommend this dealership for any one looking for a vehicle.

Powells Towing Towman

Oct 21, 2014

Great service from Nicholas Cole, I will be back once my lease is over and work with Nicholas again.

mharp

Sep 25, 2014

I highly recommend Randy Doran. Randy gave me a quote over the phone and he stuck to his word. Randy also took the time to show me some of the wonderful features and even sync my phone in my new Chrysler 300S. Thank you Randy for making my experience with Suburban Chrysler a good one!!!

mharp12

Sep 25, 2014

I highly recommend Randy Doran. Randy gave me a quote over the phone and he stuck to his word. Randy also took the time to show me some of the wonderful features and even sync my phone in my new Chrysler 300S. Thank you Randy for making my experience with Suburban Chrysler a good one!!!

momoftwins

Sep 18, 2014

I have purchased 6 vehicles from this dealer ship (4 with Juan Robledo) and have had a great experience with the dealership and our cars/vans.

roopoo13

Sep 18, 2014

I have purchased 6 vehicles from this dealer ship (4 with Juan Robledo) and have had a great experience with the dealership and our cars/vans.

Sam, Plymouth Mi

Sep 17, 2014

Great experience buying my new Ram 1500. Great salesman, Randy Doran.

madrob9

Sep 16, 2014

Andrew Kocoloski is a knowledgeable salesman and helped me get the best deal. He worked well within my budget and made sure to find the best van to meet my family's needs. I would highly recommend Andrew and Suburban to any of my friends who are looking.

madrob9

Sep 15, 2014

Andrew Kocoloski is a knowledgeable salesman and helped me get the best deal. He worked well within my budget and made sure to find the best van to meet my family's needs. I would highly recommend Andrew and Suburban to any of my friends who are looking.

donhaigh

Sep 15, 2014

Jeff took the time to get me what I wanted. Always called back, sent texts on updates. When got the truck there were no hidden fees did everything he promised. Thank You

linda.k.taylor.39

Sep 15, 2014

loren zeidman si a really good people person....talks WITH you....makes sure you get what you are looking for!!!!!! we went back to loren when we were in the market again for a new car.......LOVE the jeep Cherokee!!!!!!!!!!!!!!!!!!!!!!!!!

Johnson Ridge

Sep 12, 2014

I've bought more than a dozen cars and trucks from Ted. He is honest and transparent. He preps the cars and he engages when there is an issue. He is a rare find. The dealer experience for me is about Ted. He is the reason why my family keeps coming back. Do yourself a favor and ask for him. Tell him your requirements and give him a chance to work for you.

Chris K.

Sep 11, 2014

I went to multiple dealers and Suburban was the friendliest. Andrew Kolocoski was very helpful over the entire experience of building a car. I got what I wanted and was happy with the end result. Anyone looking for a new car should definitely consider checking out Suburban.

deathtopigeon

Sep 11, 2014

I went to multiple dealers and Suburban was the friendliest. Andrew Kolocoski was very helpful over the entire experience of building a car. I got what I wanted and was happy with the end result. Anyone looking for a new car should definitely consider checking out Suburban.

pleko82

Sep 11, 2014

Can't say enough about the great service provided by Jeanette Sperry. She answered all of my questions, and was able to get me the car me exactly what I wanted out of a vehicle.

rliv3371

Sep 11, 2014

I highly recommend Suburban Chrysler Dodge Jeep Ram of Garden City. Great Staff, fair trade in and no pressure selling! Jeannette Sperry was my salesperson and she did an awesome job getting me a great deal!

sbawcum

Sep 11, 2014

I had such a great experience working with Don Lopez he was a big help and gave me a good deal. This is my second time going there and it was the best. I will definitely go back to him again

SHevyfan

Sep 11, 2014

I had just leased a car from Suburban Chrysler in Garden City Michigan. The sales rep there , Ted Brendel, was very easy to speak to. Answered all my questions on options, had good detail to how lease was structured, and as well, get me the exact car I wanted. If any one nearby is needing a lease, for any Chrysler Plymouth, they must consider him. hands down, best sales person I've worked with. Thanks, Mike in Livonia.

J. Pavel

Sep 8, 2014

Back in March 2014, we had the pleasure of having Andrew Kolocoski help us buy a new car. Our needs and demands were high, and he met every one of them. We told Andrew we would be back for a second car. In August we contacted Andrew again, gave him a list of what we wanted in the car and what kind of payments we could afford. The SUV that we actually wanted wasn't on the lot, so Andrew called everywhere and found one in Ohio and had it driven up for us. We told him that we could only close the deal on a Saturday, which was his day off. Not only did Andrew come in, but he also made sure that the car was absolutely spotless for us, and he was there two hours after the dealership closed just to make sure that everything went smoothly and so he could go over the details of the SUV with us. Andrew got us the SUV we wanted, got us a great price for a trade-in, great rebates, incentives, and a car payment that was exactly how much we told him we could afford. If your in the market for a new car, you can't go wrong with Andrew. He puts a lot of time and energy into making sure that you walk out of there a very happy and satisfied customer. I only wish we could buy more cars from him. Joanna Pavel

joanna_pavel

Sep 8, 2014

Back in March 2014, we had the pleasure of having Andrew Kolocoski help us buy a new car. Our needs and demands were high, and he met every one of them. We told Andrew we would be back for a second car. In August we contacted Andrew again, gave him a list of what we wanted in the car and what kind of payments we could do. The SUV that we actually wanted wasn't on the lot, so Andrew called everywhere and found one in Ohio and had it driven up for us. We told him that we could only close the deal on a Saturday, which was his day off. Not only did Andrew come in, but he also made sure that the car was absolutely spotless for us, and he was there two hours after the dealership closed just to make sure that everything went smoothly and so he could go over the details of the SUV with us. Andrew got us the SUV we wanted, got us a great price for a trade-in, great rebates, incentives, and a car payment that was exactly how much we told him we could afford. If your in the market for a new car, you can't go wrong with Andrew. He puts a lot of time and energy into making sure that you walk out of there a very happy and satisfied customer. I only wish we could buy more cars from him. Joanna Pavel

jordan1213

Sep 5, 2014

Dale Liske,I would recommend everyone to do service with Suburban Chrysler Dodge Jeep Ram of Garden City. They really have outstanding service,excellent quality of work. Dale Liske is very helpful beyond measure. I would send everybody here to your dealership. i will buy my next car from Dale because of how he took care of me. thank you -Al-saleh

Hilton and Karen Ehrisman

Aug 14, 2014

Our new car purchase went very smooth, thanks to Randall Doran. He made us feel special, all the while he was swamped with customers. Great job, great salesmen. Definitely management material, works well under pressure.

khockey

Jul 30, 2014

The service was excellent. Randall helped a lot with getting to know the vehicle and how everything works. I am very satisfied with my purchase and will be going there again in the future.

kaiuto

Jul 28, 2014

Everything about our experience was wonderful, expect for the financing portion. Extremely slow, took us about 2hrs. to get our car. I would suggest more employees in the finance department!

AD

Jul 23, 2014

I had a great salesman named Randall Doran, he was very helpful and stayed in touch during the whole process, he located the car I with all my wants and even a little bit more. I will definitely be back to see him when it is time to trade in and get another.

DRD

Jul 15, 2014

I recently purchased a new vehicle from this dealership. My salesman, Randall Doran, did a great job during the purchasing process. I received the best price on my vehicle compared to Ford, Lincoln and GM. Randy was very courteous and knowledgeable about the vehicle I was interested in. He made the total car buying experience a pleasurable one. I would highly recommend Randy and Suburban Chrysler, Dodge, Jeep and Ram of Garden City. He will take good care of meeting your needs.

erika and dominic otis

Jul 15, 2014

Ask for Shawn Thornton he help my husband and I as well as my mother get into a new lease he truly looks out for you and is very knowledgeable We will never go anywhere else for a car we recommend him to everyone we know

Tommy Ruark

Jun 24, 2014

I've never had such a horrible experience trying to get a new vehicle. My dad worked for GM for 32 years and I've always gotten a GM vehicle. I've had 4 in the last 5 years. I finally decide to get a jeep because I hear great things and I don't know why I bothered. Horrible customer service. Tells me they're going to call back and they don't. Problem after problem. I finally tell them to forget it. Take a cruise down the road to a dealer that will be worth your time and money.

truark

Jun 24, 2014

This was the worst customer experience I've ever had. Dad worked for GM for 32 years and I've always gotten GM vehicles. I finally decide to get a jeep and I wonder why I even bothered. GM vehicle representatives are so friendly and happy to work with you, and they were NOT here. I would never go to this dealer. Take a trip down the road. There is plenty of dealerships more worth your time.

disappointed

Jun 19, 2014

Of course the buying experience was okay because they want the sales but service look out they seem to be unethical and try to overcharge for items not really needed but do not specify the product in lamens terms trying to make it sound like its an important item for someone who isn't knowledgeable about car repairs.

tmagoffin83

Jun 10, 2014

Other than the dentist, visiting a car dealership ranks as one of the most stressful moments in a consumer's time. I was pleasantly surprised by the friendliness of the staff, and in particular, Rich Putty. Not only was he knowledgeable but listened to my concerns, understood my needs and found a car to match perfectly. Not only that, I got a great deal!Great job Rich and Suburban! Keep up the great work.Sincerely, A Happy Customer

Aman Sandhu

Mar 14, 2014

Staff at Suburban Chrysler of Garden city is very professional. I took my van three times there. I have not much knowledge about auto systems. Scott Combs explained very clearly and in detail about the problem and the repairs to be done. He was very helpful and friendly. Scott took care of my van in timely manner. I appreciate his assistance.

joanna_pavel

Mar 14, 2014

I contacted Andrew regarding purchasing a new car, I really needed to get rid of my Kia Soul. When I spoke with him, I explained our difficult situation. I had a Kia Soul that I still owed $16,000 on that I wanted to use it as a trade-in, so I needed to get the best possible price for it. I told him that I couldn't afford to have a large amount of money from the Kia tacked onto the new car because I needed to keep my car payment at a certain amount. Also, I didn't have a lot of money for a down payment. Well, Andrew got the job done. Not only did he get us a great price for the Kia (well over KBB), but he also gave us every possible incentive and discount that he could find. With all the incentives, discounts, and trade-in, we pretty much just paid for the new car, and we even got a decent interest rate. Andrew really listened to what our needs were and made sure that they were all met. He was very professional, attentive, and friendly. He really cared about our financial situation and worked hard to make sure that we were able to purchase a new car. Additionally, Andrew stayed with us well past the dealerships closing time, on a freezing cold night, to show us how to use the car functions. He answered all of our questions. He also made sure that the car was detailed before we picked it up. I would highly recommend Andrew to anyone who is interested in purchasing a car, he goes above and beyond.

demersk

Feb 13, 2014

Shawn is very friendly and helpful. He understands that we work hard for our money. He isn't pushy and didn't try to sell me something I didn't need or want.

sh881145

Feb 4, 2014

I was in need of servicing of my vehicle, was greeted with a warm welcome from the lady in the service area she asked me the necessary questions and within minutes I was approached by the correct dept signed the form and was out within minutes with a rental and was on my way. Later during the day the salesman John Long whom sold me the vehicle contacted me, followed up with me to ensure I was taken care off. Later that night around 8pm, the phone rang and they stated the work was completed. I arrived at the dealership, was greeted by the service dept, along with the Salesman following up to ensure there was total customer satisfaction.

smackernurse

Feb 4, 2014

Purchased our Town and Country mini van from Crestwood...purchased the extended care warranty and Crestwood offered $15 oil changes with every fourth free. My husband is diligent about the maintenance of our vehicles. He took my van up to have the oil changed and was told by the new suburban owners that they are not honoring previous offers from crestwood and charged $25 for the oil change. We were planning on trading our van in gor a new one...we will not be going to suburban for any of our chrysler dodge needs....suburban you lost a loyal customer of crestwood dodges....shame on you!

Cassaundra

Jan 31, 2014

2013 Chrysler 300 - 5000 miles. Broken bracket on drivers side window. After 4 visits the window is still not fixed. 3 times told part was back-ordered. Today I was told my part was given to a walk in customer even though it was ordered for me - confirmed to me to bring in car - and an appointment was made. Terrible customer service and little organization. Look for a dealer who will focus on serving the customer - EVEN AFTER THE SALE.

Dan W.

Jan 24, 2014

Kyle Conce and Juan Robledo were very pleasant and helpful when we brought our Jeep Wrangler in to be washed and retro fitted with a license plate bracket on the front of the vehicle. Kyle was very courteous in helping us in the service department and Juan, who sold us our Jeep, worked very hard to accommodate our wishes for a front license plate bracket. We thank both gentlemen for their kindness and helpfulness in assisting us. We look forward to recommending Suburban Chrysler to our friends and family!

Lisa Kass Widow

Jan 23, 2014

Since my husband has passed and Dealership changed ownership, Service department has remained excellent. Most Recently Scott Combs jr. has gone above and beyond as he did for my husband in 2011. Terry Kline is cashier and has proved very helpful when asked about warranty information and directed me to the correct personnel. Overall my experience with the service department has been above my hopes. Thank you Lisa Kass

Manny Kritikos

Jan 22, 2014

My 2004 Ram 1500 had a tricky issue starting. My service advisor Scott Combs got right on the issue and handed this over to Kelly Lennard the mechanic. Kelly did everything he could do to make this tricky starting issue no longer a problem. I could not be more happy with my experience. Kelly made it a mission to correct the problem and Scott and the rest of the advisory team made everything go as described to me. This was one of the most satisfied experiences I have ever had with a dealership service team. Thank you.

Aircraft Mechanic

Jan 19, 2014

needed service and was treated like family. The service was done well, I was done in less than 1 hour and they washed my car as part of there service NO CHARGE. Scott Combs Jr was helpful,looked up the history on my vehicle, a multipoint inspection was done during the service. They make recommendations to help you keep ahead of problems, no pressure, no hassles. I highly recommend Scott and the whole suburban team. I'll be back

Mary Anne Terreault

Jan 18, 2014

Scott made my experience with his service department very enjoyable. he explained everything to me so that I could understand the repairs my 2008 Chrysler town & country needed. I will be going to Scott in the future.

Michael S.

Jan 18, 2014

I have been coming to this dealership for over 6 years now for service for car and my wife's. The service I receive in the service department has always been top notch. Scott Combs has always gone out of his way to provide me with honest recommendations on the services that my cars need and always makes sure I get the best value for my money. I recommend this dealership to get your vehicle serviced and thank all the people who make it happen.

Bo

Jan 12, 2014

This is my experience only. I purchased a new grand Cherokee in 2010 that broke down 9 times before 18000 miles, now I will say the dealer fixed it every time and gave me free rentals but what a hassle. Also several times I tried to get the dealer to help me into a new vehicle that wasn't in the shop every 1 or 2 months and once again no help whatsoever from the dealership or chrysler I was stuck with my lemon.(that didn't qualify as a lemon because the mechanical issues were always different except the AC which broke twice, needs to be 3 of the same thing to qualify as a lemon.) Now two weeks ago I go to get my oil changed I was promised 18 dollar lifetime oil changes, however as I was very rudely informed by the lady at the pay counter when she charged me 27 dollars that my deal no longer applied because Crestwood is now suburban! Also EVERY TIME I go there the service manager tries to push WAY over priced services like transmission and 4 wheel drive maintenance that would cost over 600 dollars! then they get a attitude when I decline. My only positive is i really liked my salesman none of this was his fault but in the end when i think about it i am not comfortable doing any more business here.

syklid

Dec 18, 2013

TERRIBLE SERVICE. NEVER GOING BACK. NEW OWNERSHIP JACKED UP ALL THE PRICED 200% AND CHANGED ALL THE POLICIES TO FAVOR POOR CUSTOMER SERVICE AND A BIG PUSH TO UPSELL UNNEEDED SERVICES. BUYER BEWARE. DO NOT GO HERE.

leon55

Oct 27, 2013

AFTER PURCHASING TWO OTHER NEW DODGE CARS FROM TONY CAWSON AND HAVING THEM BOTH SERVICED AT THE DEALERSHIP, I HAVE ALWAYS HAD A GOOD EXPERIENCE IN THE PURCHASE AND SERVICE OF MY CAR. AFTER AN OIL CHANGE THURSDAY I STOPPED IN TO SEE ABOUT TRADING IN MY CAR FOR A NEW DART. I TALKED TO TONY CAWSON ABOUT MY PLAN AND I FEEL HE WENT ABOVE AND BEYOND IN BOTH THE TRADE-IN AND NEW CAR PRICE. HE SAID HE WOULD GIVE ME A DEAL THAT WOULD WORK FOR ME AND HE DID. THE NEXT DAY I DROVE OFF IN OUR NEW DART. AFTER ONLY 3 DAYS WE LOVE OUR CAR.I DROVE ACROSS TOWN TO BRING MY DAUGHTER OVER FOR THE WEEKEND AND AFTER DRIVING OUT ON THE HIGHWAY FOUND THAT THE CAR HAD GOT 41 MILES TO THE GALLON!!! NOT ONLY IS IT GREAT ON GAS BUT HANDLES GREAT AND RIDES GREAT!!! I THOUGHT I WAS DOWNSIZING WITH THIS CAR,BUT NOT AT ALL. THIS IS A GREAT CAR AND I COULD NOT BE HAPPIER!!!

pinkgemini06

Oct 5, 2013

Ask for ANDREW! He seemed to get the Job done. I rated 5 for everything because we love our new truck. Ram is AMAZING! I would not be Happy with anything else.

barb1970

Oct 4, 2013

Loren was from start to finish. A great experience overall. I would recommend Loren if someone is looking for great service and a great product!

lgreenwo

Aug 31, 2013

Visited the dealership several months prior and spoke with Juan. We were very impressed with his service even though he knew at that point we were basically just looking with no plan to buy for 8-12 months. When the 2014 's came out and the color we wanted had been discontinued, we knew we had to act fast. We went back to visit with Juan and despite not having one in his inventory, he found what we were looking for and had us driving out with it in less than 24 hours. Would I recommend this dealership to friends and family..Absolutely! This is in fact the second vehicle we have bought from them.

Bastas

Jun 18, 2013

My husband and I have been coming to this dealer for several years and we always have excellent service. The sales and service staff are very professional and always treat you well. I would recommend this dealer to anyone.

gsxrgeorge

Jun 13, 2013

My exprience with Shawn Thornton was great!!He was very fast and thorough.He met all my requests and made my decision easy.I would definitely do buisness with Mr Thornton again!!!

TDC233

May 28, 2013

Excellent new car buying experience. This was a long distance deal on a 2014 Grand Cherokee and it was well worth the 300 mile drive to finish the purchase. Steve Volk is the salesperson that I worked with on this deal. He was very professional in his communications with me and very reasonable during negotiations over price. I am very pleased with the purchase price as well as every other aspect of doing business with Steve and Crestwood Dodge/Jeep. I was also impressed with the financial manager (Nick) who was able to find me a 60 month loan with an APR that I could not have found on my own. Very pleased with the whole experience. Outstanding all around.

ap9793

May 25, 2013

I am very happen with our experience with Crestwood Dodge, the staff was knowledgeable and very friendly. They ordered my Jeep exactly as I wanted it and it arrived in a timely manner. The price was exactly what it was online and I even got a discount through my work. Overall I am very happy with our new purchase.

alanmarquette89

May 22, 2013

Purchasing my new jeep was a multiple day event. Throughout it all Carlo was fantastic. He strove to help with the process in any way he could. If I had any questions about the vehicle he was more than willing to go and find the answer if it was one he did not know. We waffled a bit between some of the fantastic pre-owned vehicles on the lot and a new one. Carlo was more than happy to keep crossing the lot with us and going over the features of each vehicle we considered.Overall the process was about as nice as one could hope for in shopping for a vehicle.

Wugee

May 21, 2013

After pricing vehicles all over metro Detroit, Crestwood had the best prices on all models I was searching for. Decided to order a challenger and Steve Volk kept me well informed on every stage of the build all the way to the smooth,quick delivery. The experience was so enjoyable that 4 days later I returned to purchase a new Ram. Without Steve and James, I'm not sure I could have enjoyed the "new" car buying process nearly as much as I did. I will be referring everyone looking for any vehicle to them, and the whole staff at crestwood.

bford111

May 6, 2013

I recently shopped at Dick Scott Dodge which is right around the corner from my home, and I was not treated well. The salesperson was slow moving and left me standing in the lot waiting for him for way too long on more than one occasion. He was also a little underhanded - got me to come back to the dealership with an implied compromise on price only to find that they had lowered my monthly payment quote primarily by extending the term of the purchase. Frustrated, I followed a friend's advice to check out Crestwood. It is not very close to home, so I first called the sales department and I was treated like a valued customer. I received a much better quote than at Dick Scott on a comparable vehicle. I was able to get info over the phone/e-mail which allowed me to come down to the dealership only once in the purchase process. In the end, I have a better lease payment, received better treatment and had 40+ vehicles to choose from on the lot, so I got exactly the color/options that I wanted. I love my new van!

larryga220

May 2, 2013

First time buyer at Crestwood Dodge, and my buying experience was better than what I expected. I checked with BBB, and they gave the dealership an A+ rating for customer satisfaction. That made choosing Crestwood easy. Juan was very friendly, and cordial. We alreadyknew the vehicle that we were interested in, and I asked him if we could take it for test drive. Juan answered all of our questions in a concise and professional manner, and in no way did we ever feel pressured. I have bought many new cars in my 67 years, and Crestwood, and Juanhave to rank at the top of list of my overall buying experience. Crestwood Dodge, Juan Robledo, and price is a winning combination! I wouldhighly recommend them to anyone looking to purchase a new or used car. Larry / Canton Mi.

Brett18

Apr 18, 2013

There was great service and tony helped me out alot for a first time buyer. The price could of dropped a little bit but I am very satisfied with the new truck.

pennyblackwell

Apr 16, 2013

This is the fourth vehicle we have purchased from Crestwood Dodge. We have had the same salesman Tony Cawson. We are very pleased with his service and kindness. We have never had a problem that was not taken care of in a timely manner. We have never had a bad experience in all the times that we have been there. In the future we will be back to trade or buy another vehicle. Thank you..

tythomas48170

Apr 16, 2013

Great staff at Crestwood Dogde-Chrysler-Jeep. Everyone there was very friendly. Thank you Carlo Grassi for calling and making sure we were happy with our 2013 Chrysler Town & Country.

bowhunt73

Apr 14, 2013

This was the best car buying experience that I have had. John was a great salesman to deal with. The entire process was effortless. The use of email is really important when buying a car and working full time. Thanks. Randall

garrybee

Apr 6, 2013

Leased a new Town and Country, and I must say It was a pleasure dealing with salesman Mr. Thornton. He was pleasant, fair and thorough. I haven't had any service done yet, but by the way things appeared, I'm sure things will go well.

scoosifer

Apr 3, 2013

Carlo Grassi is a nice guy and good at finding what you want. I would go back there for years to come. I would tell my friends to go there.

wellsjjc

Apr 3, 2013

I came into Crestwood Dodge unsure if I wanted to purchase a new or used vehicle or lease a vehicle. After Tony Cawson presented me with and carefully explained all my options I decided purchasing a used vehicle was the best fit for me. Tony then proceeded to show me the vehicles I had expressed interest in and even suggested I take a look at another that I hadn't considered. After much time was spent test driving and looking at each vehicle over and over I actually chose the 2011 Dodge Nitro which was the vehicle Tony had suggested I take a look at. During the process of looking over features, warrenties and price, James then stepped in and explained my options for financing. He was extremely knowledgable and helpful in suggesting many different options. I felt as though throughtout the couple hours I spent there, Tony as well as James truely listened to my needs and concerns and did everything possible to make the entire process easy and enjoyable. I picked my vehicle up the following day. I was at work a little later than expected, when i called to ask if I should reschedule Tony said not to worry whenever I could make it would be fine. When I did get there, it was a very smooth process from start to finish. Nick was very informative and helpful in his explaination with all the paperwork. Tony also had the tinting on the windows removed for me, knowing the day previous while test driving I did not care for this feature. I love the Nitro even more than I expected and am looking very forward to recommending Tony Cawson and Crestwood Dodge to my family and friends.

HemiD69

Apr 1, 2013

The salesman was knowledgable, friendly and helpful. He was able to communicate effectively so I was able to understand him and trust him. He intuitively knew what I wanted and was able to get me the car I wanted. Not a high pressure sale. An easy guy to deal with. Appreciates the customer. Knows his cars.

br1kbt

Mar 28, 2013

We have always gone to Crestwood for the maintenance on our vehicles. We have purchased one car from Tony and he and Crestwood can count on us to be regulars.

Ed libich

Mar 18, 2013

Was very nice a helpful,allthought a little slow but understandable being a new employee. Overall a good experience.Carlos will be a fine addition at Crestwood.

RonElwell

Mar 15, 2013

For several years I've always wanted to pick-up truck but raising three children never made it practical. My children are now adults. After a visit to the NAIA show this year and comparing the Ford F150 and the Ram 1500, I agreed with Motor Trends 2013 Truck of the Year, the Ram 1500. Using the Chrysler Corp. website, I inquired on Crestwood Dodge's new truck inventory and Salesman Steve Volk replied quickly. Only a few miles from my home, I drove over to Crestwood Dodge and met with Steve. His friendliness, knowledge and truck ordering expertise made it simple for me to decide upon an truck of my desire. His help processing a new truck order was simple. His phone calls and email tracking the build and delivery process was very appreciative. I will not hesitate to recommend Steve and Crestwood Dodge to my family and friends in search of a new vehicle.

Nankinbattery

Mar 7, 2013

We had reviewed trucks on-line prior to visit to Crestwood, thus we know about what we were looking for. Tony provided the vehicle with almost all of our wishes and made a deal that met our expectations and we were driving off later the same day. Great experience.

SandyTaylor

Mar 2, 2013

I was very apprehensive going to any dealership other than the one I've used for years . John Long at Crestwood came reccommended to me so I was happy having a go to person. He turned out to be very easy to work with and made me feel very comfortable and at ease. He went over all possabilities and options until I had made the best decision for me. I can not express how HaPpY !! I'am with my new Charger !!

fargib1

Feb 26, 2013

Mr. Tony Cawson was very helpful and informative. I am rating my overall experience as very good. From the time I entered the car dealership lot, Mr. Cawson was there immediately to assist me with information regarding the vehicles and test driving the vehicles.

roadman1977

Feb 26, 2013

Shawn Thornton is an excellent sales person at Crestwood Dodge. Made the new car buying process easy by asking questions to see what fit my needs. Walked me through every step of the process. No pressure sales makes Shawn Thornton an excellent salesman and I would recommend Shawn Thornton. Stop by and see him at Crestwood Dodge on Ford Road in Garden City.

mavalent

Feb 25, 2013

Shawn Thornton helped me immediately as I entered the dealer. He was friendly and helpful and quick to let me try out the car I wanted. He was able to find me exactly what I wanted and we sealed the deal.

steach45

Feb 21, 2013

I have purchased several cars from Tony and I have always been satisfied. He looks out for the customer and does what he can to get them what they want.

Girley3275

Feb 12, 2013

Everyone was very friendly, the process was long but very much worth it and the sales person was understanding of my situation would definitely recommend and come back in the future!!!

Juls197199

Jan 29, 2013

Shawn went above and beyond. He spent 5 hours with me going over so many different options and cars. I was a very difficult customer and he was very patient with me. He did not pressure me what so ever.

wr20007

Jan 29, 2013

Shawn was very helpful and a great salesman. We would highly recommend your dealership and especially Shawn as a salesman. Thanks for helping us with our new car.

Dianephillips

Jan 23, 2013

Best Customer Service and better than any other dealership I have been to. Steve was very experienced and aimed to please us in any way he could. Great Job!

jmcmx3

Jan 23, 2013

The experience was wonderful! Everyone was very helpful and willing to take time to explain each step of the process. Tony was willing to work with us and had no problem asking others to step in and assist as well. His overall demeanor made our buying experience less stressful!!! Couldn't have asked for a better group at Crestwood Dodge!!!!

Mechanic 13

Jan 8, 2013

Tony Cawson went the extra mile to search for the exact type of van my wife wanted. He let her check it out & let me test drive it. She wasn't interested at first because she likes her 2005 Caravan than Tony sold us. It has a lot of miles, but is such a good van I felt confident enough to trade my car with half the milage and now we have 2 vans. I would highly recommend Crestwood Dodge & Tony Cawson. They took the time to make sure we were satisfied and we have a 7yr, 100,000 mile warranty with her 2010 Caravan. The entire staff was willing to go the extra mile for us. We will be back for any future car needs. THANK-YOU VERY MUCH! Sincerely, Russell E. Leake

brett_stryker

Jan 7, 2013

From the time that I walked through the door until the time I walked out with the keys in my hand I was treated well. I would definitely recommend this dealer to someone else!

Nantucket54

Dec 23, 2012

John showed caring and deep respect and worked hard to give us what we wanted within our means. I will definitely come back again. Thanks

mslawski

Dec 19, 2012

Great Dealer, second car I have purchased from them. Tony will get you into the car you want no matter what, and thats a good thing!The service department has also treated me great. I had a dent in my hood from some road debris, I took the vehicle in to get fixed and the body shop noticed there was corrosion on the underside of the hood. The contacted Chrysler and got me a new hood!

jbullion89

Dec 17, 2012

Juan was awesome super friendly helpful and very personable. the best experience i have at a dealership. i would recomend him to everyone i know looking for a car.

erikas92

Dec 14, 2012

I was looking to trade in my 2010 Jeep Wrangler Unlimited for a 2013 Jeep Grand Cherokee. Jeanette made that trade possible and found me the perfect new vehicle. I am very happy.

nataki.bush

Dec 3, 2012

I was looking to purchase a used charger for my 35th birthday. I found the one I was looking for on autotrader.com. I headed to Garden City for a test drive, I had been exchanging e-mails with Tony Cawson. Once I arrived to the dealership he was busy with another customer so Juan Robledo took me for a couple test drives. He was very friendly and helpful, but because I had e-mailed Tony I ended up working with him. I was on a time crunch and Tony made sure to get me out as close as possible, however I was displeased that I was sent on my way with less than a half a tank of gas. He contacted me by e-mail asking that I fill out a survey, I responded informing him of my displeasure but nothing to date has been done nor did I receive a response. My overall experience was okay but I don't feel that I was taken seriously as a female customer. I asked several questions such as: what does the warranty cover and how long has the car been sitting on the lot, those questions were never answered or met with snide remarks I think that I would have enjoyed my experience more if I had just continued to deal with Juan.

Lmester

Nov 19, 2012

Tyler and the rest of the staff at Crestwood Dodge was extremely accommodating, helpful, patient and welcoming. I never felt pressure from anyone in the building. Tyler was very detail oriented and listened to everything I had to say. In turn, I left with the perfect vehicle! He worked with my budget in mind and was able to get me exactly what I was looking for. He is very personable and a pleasure to work with.

moparlady29

Nov 16, 2012

location to my home...friendly..service...shuttle available both to & from...explained otions well...hours of operation convenient and have late night hours. Salesman personable and knowledgeable about aoutomobile options.

Ankellog

Nov 14, 2012

Came in looking a R/T Charger, very specific on what I was looking for. Steve worked with me, and helped me find a car that exceeded my expectations. I appreciated the honesty that he and his sales associates gave to me an my wife. Steve was extremely informative, and patient. It was greatly appreciated, I will do repeat business there.

Loveme12345

Nov 14, 2012

John Long is a wonderful Salesman. My family has a history with John. His respretation for providing the best service possible has never changed. He returns calls. He calls when an extended amount time has passed, just to give you a status. Wow. This kind of service will continue to bring our family back. Thank you John!

tattedgurl

Nov 13, 2012

I have a great experience at Crestwood Dodge. Everyone was very friendly & helpful. I will definitely go back if I ever want to buy a new or used car!

pat.raymo

Nov 12, 2012

Shawn was wonderful to work with. I first met him in Sept. and didn't get back to the dealership until Nov. In between my first visit and when I bought my car, there was NO pressure from him at all, which is huge with me! When I was finally ready, he went above and beyond to make it an easy process.As for the dealership itself, the atmosphere was like a family. There was friendly conversation, laughing, just all in all it seems like they enjoy their jobs and who they work for. It shows that their management must treat them with respect and care.

Aliciae93

Nov 9, 2012

Terrible service. Would never recommend the used car department. Took my car in for a trade in and they said it was no problem to get the money for it towards a used car. The next day I showed up to sign the papers and they had a completely different price from the original agreement and said they couldn't work with on it at all. $2000 is a huge price difference on a $10k car. Do not deal with this used car sales lot with the manager or any of the salesmen they all lie through their teeth. The manager's apology was very insincere he's used to lying about cars and from what I had to deal with he obviously teaches this concept with his employees.

alleycat71599

Nov 6, 2012

I am totally satisfied with my purchase and sales person. We had very good service with Tony Cawson and James Sasiak. This is our second purchase and will return in the future for another purchase. I will refer friends and family to both of these people they were very helpful and enjoyable to work with.

Tdpowell

Oct 19, 2012

I've been coming to Crestwood for many years. I purchased my first Vehicle from them when I was 18 years old and have been a valued customer ever since.

jwp1jwp1

Oct 18, 2012

I have been very happy with everybody at the dealership. I feel that I recieved a very good deal. Steve Volk was well informed and very helpful.

Rwoody85

Oct 16, 2012

As soon as I walked in I was greeted by the sales manager, hewas very friendly. He introduced me to Rich Putty. Rich was very helpful and worked with me from the get go. I expressed my interests and he got me to the payment I wanted to be at. I recommend anyone looking for a Mopar vehicle to check out Crestwood for all options.

mlearst

Oct 15, 2012

Very friendly dealership, laid back and no pressure to purchase a vehicle. Answered questions and provided any information that was requested. Provided car-fax report, and car came with a certified vehicle warranty. Upon purchase, no pressure to purchase extra warranties, but everything was clearly explained. Overall, good customer service!

Sylvia112626

Oct 15, 2012

Friendly coursity helpful always smiling treated me like if I was like family . Trys to help in any way if possible . Goes to you if he has to in order to help one. Well groomed.

eniva

Oct 11, 2012

Rich made my new Town & Country lease very easy. I was pleased with his friendliness and personal knowledge of the vehicle. I also liked the tour of the dealership and service department to acquaint me with their facilities.

Tiffany ruffin

Oct 10, 2012

Thanks for a great over all experience, and our sales person was very helpful. I am a returning crestwood customer and would recommendCrestwood to friends and family.

ladaley

Oct 9, 2012

My experience with Anthony Charles at Crestwood Dodge was exceptionally good and flawless. He worked with me on pricing and financing. Contrary to the reputation of used car sales, Anthony was true to his word in all aspects. I love my new vehicle and would not hesitate to refer him and Crestwood Dodge to my friends.

Dagg72

Oct 8, 2012

Tony got me a great deal on my envoy very helpful along the way a great value for the price very sharp and loaded car

Trade-in

Oct 7, 2012

Was lied to about the value of my trade in. Was told the dealer did not keep cars the same age on their lot. Less than one week after purchasing a new vehicle I found my trade in their pre-owned listings for almost double the price I received.

Toby Pratt

Oct 4, 2012

My wife and I got to be Anthony's first customers at Crestwood Dodge. Anthony took great care of us. I have been in and out of Crestwood for the last 20 years for parts and sometimes service. The entire staff is very nice and helpful. I think Anthony will fit in great here, so go see him and the great deals waiting for you there!

conniedolson

Oct 3, 2012

Had a great experience with this dealership. They were very helpful with all my request's and needs. I had been shopping around and found the people at Crestwood Dodge to be the most professional of all the dealers I had visited.

dlt0028

Oct 3, 2012

This is by far the worst dealership experience I have went thru. I bought a 2010 Dodge Journey from them and the radio was having problems. After 3 visits they still could not fix the problem. They went to perform a recall and blew up something which made me have to get a crappy rental because they again didnt know what they were doing. Recently, I tried purchasing a new 2012 jeep grand cherokee and was quoted one price but when I went to sign the papers the price went up $25 per month! In all areas of the dealership, there is problems. Do not go here! Save the anguish and go to a different dealer.

scott.spaulding.754

Oct 3, 2012

I chose Crestwood Dodge because, I saw a used Jeep on the internet. I went to check it out and I found a new Jeep that i wsa much more interested in

kxkorp38

Sep 28, 2012

Steve was very professional, honest, answered all questions and/or got answers if need be, and always followed through on his promise that was made.

jjinnett

Sep 27, 2012

great experience all the way around. very friendly and our first experience with dodge/chrysler. was close to home and very convenient. wouldn't hesitate to recommend to others.

Squeak89x

Sep 27, 2012

Tony helped me buy my previous car in 2011. When I learned I was expecting my 3rd child I knew I needed a bigger vechical. Tony did everything he could to keep my payment around the same! He went out of his way to make sure I left with what my family needed. I can't thank him enough and I will be going back to him in the future!

SarahJBurton

Sep 24, 2012

Juan is wonderful! He was very helpful without being too pushy! I will be recomending him to anyone I know thats looking for a car!

johngi72

Sep 21, 2012

We found the vehicle we were looking for and had a very good buying experience. The sales staff was friendly and professional. I would recommend this dealer to anyone looking to purchase a new or used vehicle.

John_DoeH

Sep 19, 2012

Steven was great and very helpful, He's a cool guy!! finally I get my car after trying more than 6 banks and dealers! Thanks again Steve!

sammieq15

Sep 17, 2012

My experience was great - Tony worked with me until he found what worked for me - Very friendly - I will be recommending this dealership to friends and family

timothy_harshman

Sep 7, 2012

Great service they helped out as much as possible.The vehicles were clean and shiny, just like a new penny. the salesman Juan was extremely knowlegeable.

Rdellis

Sep 5, 2012

My experience with Crestwood Dodge was excellent. Being greated from the moment I walked in the door to working with my salesman, Juan Robdelo, and being handed the keys to my 2012 Ram Sport. Thank you Juan and Crestwood Dodge, for my buying experience great!

Nadia373

Sep 1, 2012

Mr. Putty found the vehicle that I desired and stated he would get me in a Jeep which he did. The whole process went very smoothly. In addition, Mr. Engels explained the financing and available extended warranties.

kbotkins97

Aug 31, 2012

John is an amazing, helpful salesman. I went in concerned about financing and he worked very hard to help me get approval. I wasn't sure what vehicle would work for my family and I had a few in mind. John was knowledgeable, helpful and patient in explaining the benefits of each vehicle. I was able to narrow down my options and test drive both choices, helping me make my final decision. My family has been coming to this dealership for years and I am proud to say I am the third generation to purchase from them. I am a very excited and pleased new 2012 Dodge Journey owner!

jcharger440

Aug 28, 2012

This was a better experience than what I anticipated. Even though this was an employee purchase, I was treated as a retail customer. Without asking, Steve brought up a vehicle similar to what I was ordering. He explained everything to me. He offered that I could test drive it, which I declined. After the paperwork was completed, reviewed everything with me. As I waited for my vehicle to be built, Steve would occasionally call me and e-mail me to update me on the status of the build.Upon delivery, Steve was very patient and explained the operational aspects of the vehicle. He said that if I had any questions, to call him or bring the vehicle in and he would explain anything I needed to know.

Hmatthews99

Aug 27, 2012

John Long is great to work with. He's a no nonsense, professional sales representative. My family has purchased 3 vehicles from him and will continue to do so in the future.

Jmoran2424

Aug 27, 2012

Steve went above and beyond any experience I have ever had at a dealership. I would recommend anyone who is buying a used car to go see Steve at Crestwood!

tattedgurl

Aug 13, 2012

Had a great experience. Very friendly staff & workers, helped me with what I needed and was great to work with. Would diffidently come back & recommend to family & friends.

khollingshead

Aug 8, 2012

I have been dealing with this dealership since 2000 and I have always received great service in new cars sales and when I take my car in for service. Thanks to the whole crestwood dodge team.

Impala2009

Aug 7, 2012

As a result of my email inquiry Steve contacted me immediately and was consistently professional and helpful. He made sure I was satisfied through the enitre process.

O.Sanders

Aug 3, 2012

I showed up just to look at a jeep I had seen on the lot. Steve welcomed me and led me around to all the ones on the lot. I test drove two and decided to go for it,figuring I would come back the next day and pick it up. After about 15 min. he asked me if I wanted to get my things out of my car. Really?? I am very Pleased with the No Pressure No Push that your Salesmen greeted me with... I have drove Ford vehicals for the last 25+ years, And after the way it went with Steve I hope to dpend the next 25 years with your Dealership Thank You Otis D. Sanders

Ebundas

Aug 2, 2012

Working with Tony was a good experience. This is my 2nd car from you. I will be back. Thank you, Thank youPastorEd Bundas

matthaubert

Aug 2, 2012

I have been working with Tony for the past 13 years, I have recommended him and Crestwood Dodge to alot of people, I will continue to do so

Michael Piec

Aug 2, 2012

Can't say anything bad about the experience I had with purchasing a new vehicle at Crestwood Dodge. Ever business should handle their customers as well as they do.

BobVensko

Aug 1, 2012

Ted was very accommodating to my busy work schedule. He was able to pre prep our new car before our arrival to help streamline the process. He even stayed a couple hours past close to ensure all of my paperwork was good to go. I would recommend Ted to anyone looking!

amoona216

Jul 31, 2012

Tony was able to help me get my first car without a co-signer. I will always send him business and tell people how good he was with me.

mbrummer68

Jul 31, 2012

Steve Volk and Nick quickly laid out optins available to me in a professional manner minimizing the amount of time to puchase a vehicle. We choose and vehicle and went over options in under 15 minutes. My wife and I test drove a vehcile and then on the following Monday completed the sale, trade in, transfer of plates, transfer of titles, finacing, extended warranty and introduction to the service department in under an hour. I have been through much longer ordeals during the final purchase vehicles with the same type of circumstances.

Sue McCoy

Jul 31, 2012

Our experience at your dealership was a wonderful experience. Choices on the used car lot were good, questions answered well and the car itself was as clean as a new car. We will be back!

malissa112

Jul 30, 2012

Steve was great!! My situation was not the easiest, but he made sure I did not leave with out a better car then the one I was driving.. If I know someone that needs a car I will defently recommend Steve.

Myoung34

Jul 30, 2012

I got my car on the 13th of July and already told two of my coworkers and now three of us already got a great deal with great service thanks tony

jenniferoli

Jul 27, 2012

I had a great experience at this dealership. Tony was very helpful, friendly, and great. My parents went to get the car for me, and after deciding to get the car Tony actually drove the car out to my work so i could have it that night! That is something i can't imagine any dealership doing for me. He was so friendly and genuinely was happy to drive that out to my work for me so i could finish filling out the paperwork since i could not leave at the time. He also went ahead and got us a manual for the car since it did not come with it. I would recommend this dealership AND Tony for future friends/family. We had a great experience and that is what makes you want to come back.

chele4077

Jul 26, 2012

Tony understood what we needed, he found it and was able to finance us. He did it very quickly as well. He sent us the paperwork overnight, since we were out of state. I was able to come the next day and pick up my new van. We are very happy with it.

Daussiemoe

Jul 26, 2012

I went to Crestwood Dodge in January and talked to Juan about my credit situation and I told him how much money I was going to be able to work with as far as a down payment. When I got the down payment I shopped around at other dealers and I could not come close to the treatment and quality vehicle I got at Crestwood. Juan told me if I brought him this much down he'd get me into a car and he did. And two months after I bought my Charger I had trouble with the gear pin(couldn't get the car outta park) and still thanks to Butch, Dave and Mike in service they fixed it. At NO charge to me. That was not part of the dael but they did it anyways. I would tell anyone who asks to go to Crestwood Dodge they were great and when all was said and done they didn't leave me hanging at the exit door either.Thanks Guys.SincerelyDiane

rwirving

Jul 26, 2012

This my 2nd purchase from this dealership and both experiences were very pleasant! In both purchases everything was made to fit my needs ! In conclusion I will recommend this dealership to anyone I know I know!

skatsiyi

Jul 24, 2012

Steve Volk is a friendly, intelligant and honest man. I am very pleased with the atmosphere of Crestwood Dodge and Steves' attention to detail. The entire process was actually enjoyable!

th1769

Jul 21, 2012

This is 8th vehicle we have purchased from Bruce. When my previous vehicle was stolen, the first person I went to see was Bruce. He has never steered me wrong and has always answered any questions we had. I have and always will recommend Bruce to anyone looking for a new or used vehicle.

jlprice4

Jul 15, 2012

Tony made sure the vehicle was modified per our request and delivered in beautiful condition. The vehicle was ready when promised and priced very competitively. We would definitely buy from Tony again.

Horvathjs

Jul 11, 2012

Had a great experience at Crestwood Dodge! Steve got me into the Jeep I wanted for the price that was just right. Love my new Jeep!!! Would recommend Crestwood Dodge to everyone.

jseruga

Jul 11, 2012

The salesman I worked with, John Long, was very good to deal with. He found the car I wanted and got it to the dealership the next day. I went to 2 other dealers before deciding on Crestwood. The knowledge of the car and the incentives is what sold me.

Samsmobel

Jul 11, 2012

It's a good dealership great sells man great service and would recommend this dealership the truck that I got from this place is great drives great and helps a lot at work

lindaschwartz

Jul 10, 2012

Sale experince went well friendly answered all question everything has needed very knowlegable--Sales person did everything possible to make this a good process I have no complaints

Fmouka01

Jul 9, 2012

Excellent service by Mike Moukalled. Great prices and fantastic vehicle. Process was quick easy and painless. Staff was very professional and curious. Mike was exceptional.

SpaAngel

Jul 9, 2012

My family was in an accident and our car was totalled. We needed a new vehicle asap and we told Juan we were interested in a van and our criteria. The first one I test drove we bought. I loved it!!! Juan explained the features of the van and how to use them. Jaun was very polite and forthcoming. We would refer him to someone else.

RocketRoach

Jul 5, 2012

When my wife and I were first interested in my a new vehicle we did the usual research. I was suggested to go see Tony Cawson from a friend at work who also purchased a vehicle not long before. It didn't take long while working with Tony that we drove away in a new vehicle. 2 years later I went back to see Tony about a vehicle for myself and once again got a fair shake. Tony makes sure to follow up and is a man of his word. We see our family buying from Tony because we feel he is loyal to us as well. Thanks for a stress free and pleasent experience Tony.

SEC

Jul 5, 2012

Monday July 2nd I entered Crestwood Dodge looking for a new truck and was greeted with a friendly smile and handshake from Tony like we had been friends for a long time. Tony worked with me to come up with a deal to get me into alot more truck than I expected to buy, but at a great price that I couldn't say no to.

sfuller9

Jul 5, 2012

My salesman, Steve Wright, was very nice and patient. He did everything he could to get me the vehicle I wanted with a payment that I was happy with. I have already recommended Crestwood to others.

TomBoruff

Jul 5, 2012

I was checking on the internet for used cars and looked at the site for Crestwood Dodge as I grew up in Garden City and was familiar with its location. I applied for financing online as well. I was very promptly contacted by Tony who was very professional, friendly and knowledgeable. Tony went out of his way and then some to make sure I got exactly what I wanted. I have never dealt with anyone in any profession who worked so hard. Tony helped make a dream come true for me and I won't ever forget it. I will gladly send anyone looking for a car to him and when I am in the market for a new car, I will not go to anyone else. My experience at Crestwood Dodge is proof to how they have been in business for so long and how Tony is now at twenty five years of experience. I am a customer for life. Thank you Tony and thank you Crestwood Dodge.

esmith1596

Jul 3, 2012

I have never owned a Ford but the 2010 Taurus SHO was everything I was looking for. KEVIN greeted me in the lot as if the car was sold to me.. I had issues with insurance and financing Kevin and the sales manager got me approved in my budget. Gave me a good offer for my trade and got a finance company to work with my deductables. True one stop shopping. I am very happy. Kevin showed me all the dealership has to offer. They are like a extennded family now. Keven Crowell is the man!

maxtoto12

Jul 3, 2012

Excellent communication and very easy to work with. I found the car I liked and it was quickly handled so I could be on my way.

punmasterpele

Jul 3, 2012

Being a Powersports salesman for 3 major national brands I expect a certain experience when working with other dealerships and salesman. Crestwood Dodge and Steve Wright exceeded those expectations. He was very friendly, prompt and easy to work with. Always returned phone calls and kept me up to speed on my financing. I test drove 4 different vehicles and finally landed on the truck that I had to have. Steve and James gave me a great deal on the truck I wanted and I couldn't be happier. It was a pleasure and will send more customers their way in the future.

rachelSR35

Jul 3, 2012

I went to Crestwood to purchase a used minivan for our growing family. Juan was a huge help with helping me find our best option. He made everything easy and was very friendly. We will definately see Juan again when it's time to buy another car!

tflarson1

Jul 3, 2012

the dealership made the purchas of a new jeep easy with my hectic work hours, vehicle and paperwork were ready when i arrived just had to sign and drive

nicolebroccardo

Jul 2, 2012

Steve Wright and staff at Crestwood Dodge listened to what our needs were and met our expectations and more. We closed the deal on our 2008 Liberty 4x4 in just hours. They made the process seem so smooth. Everyone was very freindly and personable. I would highly recommend this dealership to anyone looking for a new car.

guess12

Jun 29, 2012

I have been buying new and used cars from Crestwood Dodge for more than 5 years. Bruce was introduced to me through another family member. He is easy to talk to and understands my concerns and he pays attention to what it is I'm looking for. I bought a Jeep earlier this year and Bruce made the process easy and worry free. I knew at that time that we would need another car around summertime and Bruce periodically checked in with me to get an idea of the vehicle I wanted and the price range I was interested in. Summertime is here and we need that another vehicle. Bruce called me and we talked about another Jeep. While I was at work, he did all the paper work and got everything processed. That same day after work I took a test drive, signed the papers and was good to go in about an hour. I JUST LOVED THAT! I wish all transactions were that easy. Bruce took care of the Secretary of State, gave me a real good deal on my new second Jeep, his wonderful boss James was great help concerning the financing, and all the way around, a happy experience. I'm glad to consider Bruce a personal friend and I plan on doing all my future business needs at Crestwood, with Bruce.Crestwood also has the cleanest service department I have ever seen (I'm picky about that)and the people are very friendly.

Sawyer2010

Jun 29, 2012

This dealership was a pleasure to work with. Everyone I came into contact with were very nice and helpful. They did everything they could to get our deal done the way we needed it done, quickly and efficiently.

wwalker

Apr 13, 2012

I have bought several new vehicles and it has always been a pleasant experience. This dealership was a nightmare! Took my $500 check to hold till they could locate a 2012 black Dodge Challenger, several days later still no car but yet my checked cleared my bank. After the run around of I'll have one on this day or that, we opted to get out of there and try another dealership hoping to get a better buying experience! Asked for my check back and was told it hadn't cleared their bank, and I was like wait you were only suppose to hold that until you actually found me a car? I was furious! Went home got on my computer and printed out the copy of the check they had endorsed days prior and my bank statement showing them it's been cashed and marched back up for my money. And beleive it or not they still said if it doesn't show on our end we can't do anything. At this point heated discussion and no apologies from anyone on how poorly they treated me and said I'd never recommend this place to anyone, they gave me a check and I gladly left! One of comments that killed me was "our computers are slow and I didn't know that car I thought was available wasn't" or "did you bring the white receipt we gave you for the check you left us because just like at Target you need a receipt to get your money back", and I was like yea but that's when your returning something, the difference here is, you never got me a car so there's nothing to return. Totally unprofessionaly is all I can!

Chmi

Mar 30, 2012

The dealership consistently ignored whAt we stAted as our priority in purchasing a vehicle The dealership is more interested in their own interests than that of the customer

criminalhate

Aug 29, 2007

I bought a vehicle from them after taking it in for evaporating coolant 4 different times and them telling me nothing was wrong with it, the radiator finally blew up. I bought the extended warranty through them for the vehicle yet some how nothing is covered by this warranty I spent $3000 on. Don't believe their warranty people they talk them up but sell you shit. how was my 4wd not working and my leaking radiator not covered by a "bumper to bumper" warranty? Any ways beware of their service department and their sales team. This place has no real customer service.

tleefs

Jun 15, 2006

I walked into the dealership at 6pm not realizing the time because I had forgotten my watch. I saw on the door sales hours were till 6pm. There was a group of salesman at the door and I asked if I had missed the sales hours. A salesman walked out of his office looked at me and said "I love the bright ones". Well I wasn't wearing any bright clothing so that should let you know what that was ment to say. He never apologized after everyone laughed and I walked out but told me that I had taken it the wrong way and what could he help me with. Of course, there was nothing at this point. I don't think that is the right way to treat possible customers.