The Autobarn Subaru of Countryside reviews

Citygirlcyndi

Jul 5, 2013

If you are looking for a great deal with friendly service this is the dealership! Not only did they beat everyone else's price by a wide margin but they made the entire process fast and easy. I can't say enough good things about this dealership.

John W

Jun 26, 2013

I went to look at a used vehicle on a Tuesday, and met salesman Mike P. I was happy with Mikes demeanor. I took the vehicle for a test drive and had some concerns about the brakes. Mike said he would have the service techs look at it. Mike called me the next day and said the problem was fixed. I went back on Thursday and met Mario (Mikes day off). I was also very happy with Marios professionalism. Mario pointed out the fixed problem, so I test drove the vehicle again. I purchased the vehicle right after. I would highly recommend purchasing a vehicle from these folks. I felt very comfortable with Mike and Mario; very nice people. The used vehicle very nice.

Jim

May 29, 2013

We were looking for a used car for my 19 year old son and he found exactly what he wanted here. When we drove down from the northern suburbs I was not looking forward to dealing with a car salesman. While on the lot we were approached by Mario inquiring if we needed any help. His manner and how he talked took my fears away. He was very knowledgable about the vehicle we were looking at, pointed out the positives as well as the negatives. We went for a test drive and when in to talk price. Even that part wasn't as bad as I though it would be. We came to an agreement very soon and the deal was done! Shortly after the purchase we had some mechanical problems with the car and it needed repair. We had it brought back to The Autobarn and I dealt with Scott in the service department and Dennis the sales manager and couldn't have been more pleased with the outcome. I will purchase another vehicle from these great people.

Sarah

Feb 27, 2013

This was my first time buying a new car and it was a very pleasant, low stress experience. I never felt pressured and was comfortable the whole time. Very happy with my new car and Paul and Kelly's customer service.

nate

Feb 13, 2013

Made the process as easy as possible. Paul was upfront with me on everything from the start. I drove in from 2hrs away and they were respectful of my time and had me on the road as quick as possible.

Burkist

Feb 6, 2013

An excellent car buying experience, Eddie Jedlowski went above and beyond my expectations. I wanted to test drive several vehicles and he had these all warmed up and ready to go rather than having me wait, which was great considering it was of those 10 degree days in Chicago. He explaining the features of each vehicle, recommended service, and a quick tour of the dealership so I knew where to go for service or parts. The nicest part of this experience was the lack of sales pressure, he laid out the options and pricing, and let me make my decision. I picked up the car the next day and was in/out of the dealership/financing office in less than 2 hours, which was outstanding. Summary, great salesman, friendly dealership, excellent price, well worth a visit.

Churchy

Feb 1, 2013

Purchased my 3rd Subaru from Paul Hosman at Autobarn Subaru. This dealership provides excellent guidance with the purchasing process. Paul is knowledgable about the products and is not forceful to make a sale. From the purchase to the service this dealership is second to none.

6green22rt

Jan 31, 2013

Working with this dealership was a great experience. Sales consultant Paul Hosman was friendly and knowledgeable. As a first time leaser, I was somewhat nervous going into the situation but Paul truly helped make the experience worry free answering all the questions I threw at him. After establishing my budget, Paul saved us lots of time, showing us only the items that fit my request (American SUV) and budget. He was patient as I decided and worked with me to come to a deal. I am very satisfied with my purchase (2008 dodge nitro) and would recommend Paul and this dealership. (My mom and fiance were with me, and both mentioned they'd return to Paul for a future car purchase). :)

bethk79

Jan 31, 2013

I was not looking forward to buying a car because I've had bad experiences before. Eddie Jedlowski met me at the door when I came there. He was very casual and didn't pressure me, but did answer EVERY question I had and I had a lot of them. He really knows his product and made sure I got all the features on the car that were important to me but didn't pressure me into spending more money on things that I didn't care about. I got the car I wanted and Eddie made the experience very easy for me.

DaBears1967

Jan 30, 2013

I knew I wanted a Subaru and I wanted a used one to save some money. Cars.com is great since it let me compare subarus from several dealers all from one site. Well not only did Autobarn have the biggest selection but they had the best prices also. The sales person who helped me was Eddie Jedlowski and he let me take my time driving both the Forester and Outback since I was undecided. He let me know all about both vehicles and I ended up with an Outback. Not only did I have a great experience with Eddie, but Lee his manager was very helpful with financing my car and warranty options. I was there for a while, but it was time well spent. The car is great. Thanks guys!

sszary

Jan 30, 2013

Adam was very knowledgeable about the cars that he was showing me. He was patient and not pushy at all. As a recommendation, I would not look any further then Adam and the Autobarn team when looking for a new or used car. They have a great selection of cars and the staff is very helpful.

Cindy

Jan 11, 2013

I recently look for an outback Subaru 2013 at Autobarn countryside Subaru. I seached it online and called the dealer. The genterman Michael was very nice telling me that the outback is on sale, he gave me the price and asked me when I can be at the dealer. I told hime that I will be there in one hour. By the time arrived, Machael introduced me to a saleman Gorge who showing me the car. I told Gorge that I like the car, so we continue to process the purchased. Gorge told me the price was different from Michael who told me over the phone. I was shocked!! I asked Gorge if I could talk to the manager. The Manager Chad showed up and very rude, he said the car was sold. I told him that Michael told me the car is available an hour ago. Chad said that was a mistake from the internet. I told Chad that it was not right which I confirmed with Michael before I leave my home. He said that he can't sell me the car with that price, and he admited that the dealer is dishonesty. so I left the store very upset. I called Michael back again to express my frastration at the store. He apologized for what happen and promised calling me back after investigated the situation. Michael called me back and confirmed again to sell me the car as he promised. I got the car two days later with higher level management involved. I am concerned their practice!!

John B.

Nov 18, 2012

After 20 years of purchasing new and used cars I have to say that The Autobarn Subaru of Countryside is one of the best. No pressure, ethical sales people and staff make this a truly rare and enjoyable process in buying a car. Ask for Adam Szymanowski and you won't be disappointed.

SOCCERFAN

Nov 18, 2012

I recently went looking for a new car and was told to check out a new Subaru. I have never owned anything but a Toyota. I am very biased when it comes to my brand of car, but after looking around on the lot and speaking to Adam S (in which was NOT very pushy..which I loved!) I found a lot that I really liked and am considering switching my car of choice. The quality of service received was excellent and I was not pressured to buy anything that I wasn't quite sure about. I have not made my mind up about taking on a note, but I will definitely keep Autobarn Subaru in mind when I do decide. I highly recommend checking them out!

Gina C.

Nov 18, 2012

I worked with Adam Szymanowski on a purchase of a Subaru Impreza. Adam was very friendly and honest with my husband and I and made us feel very comfortable. The Subaru sold itself, however, Adam was the reason that we purchased it that night. My husband and I will definitely go back to The Autobarn Subaru of Countryside.

Forester

Aug 27, 2012

I went in to look at a used car but was able to get a new one with warranty for a good price. The people I dealt with were nice to work with.

Mark X

Jan 28, 2012

I went into the Autobarn of Mazda in Countryside and this guy was really pushy. I was just browsing and the guy walked over and was letting me step into one of the vehicles. I stepped in to a 2006 Standard Mustang and asked him if I could take it for a test drive, when he finally gave me the keys the car wouldn't start. He tried and gave a bit of gas and tried changing gears and the vehicle was a lemon that was on sale! Then the salesman says this isn't the vehicle you want and goes and takes me to see the new vehicles that cost 5x what I told him I could afford and was then trying to get me to sign into a payment plan on the spot and asked me for information. At that point I walked out, I will never go to this dealer ever again and that salesman has made me skeptical about buying used cars at new car dealers.

peter

Jan 21, 2012

I visited autobarn countryside Mazda hoping to buy a used Suv with a limited budget. Mr. Mike (manager) and Justin (sales) really tried to work out within my budget but eventhough I wasn't able to get the car still i can say that i have a wonderful experience with this dealer..there is no negative pressure and was treated with respect up to the end. I will definitely comeback here in the future. more power guys!!!

sylll3

Jan 12, 2012

I went to the autobarn hoping to buy a forester. They helped me find the right pre-driven vehicle that i can rely on. Im extremely happy with my purchase. The sales staff is extremely friendly, trustworthy, and helpful. The service department is also the best. I wouldn't buy a car from anyone else.

no worries

Jan 10, 2012

I came in for a service appointment to have my car fixed and I felt so relaxed and not pressured in the service department, My service advisor was very friendly and outgoing it was a wonderful experience, when I was completely I walked the showroom floor and I had several employees just say good morning to me no hassels for walking around, I later came back and bought a brand new car with no hassels and felt very relaxed with the Autobarn Subaru group. Thank you everyon for the great service and follow-up.

Greg21

Dec 15, 2011

I Love this place got a used car when i came to there lot all of there cars wore cleand and ready to go salesman got the keys went for a test drive it was like buying a new car. Love this place should go buy your next car here