The Sunbury Motor Company reviews

Michelle Marshall

Sep 27, 2016

We bought our 2010 Subaru Forester from salesman Mike Rorke. We never once felt pressured and he was there every time we had questions or concerns. Our entire process was stress free!

ChasK

Sep 21, 2016

I am absolutely in love with my new Fusion. Sunbury Motors worked to get me in the car I wanted and never pressured me into something else like other dealers had tried to. The sales team is amazing and super friendly. I will definitely be going back!

Molly

Sep 21, 2016

When I was on my car search, I finally found what I wanted on Sunbury Motors car lot. When I called the salesperson who was so sweet (Auralee) so helpful and not pushy. I made an appointment for a test drive, they had the car all ready for me. Parked upfront, cleaned. After talking numbers, they worked with me when it came to payments . I left with a beautiful car and I have never felt so good leaving a dealership. My salesman (Ian) was awesome and I would recommend him to anyone!

Gail Ramer

Sep 13, 2016

Where do I begin! Best car buying experience in my life, pleasant, comfortable. Great customer service., great discounts. Thank you, Christpher Stenglein!

Mountain ridge runners

Sep 13, 2016

We traded in our only vehicle, our very first Ford we have ever purchased , a 2008 F150 club cab 4wd. In our 32 years of marriage we had been dedicated to either Chevy full size pickups, suvs or Dodge Dakota extended cabs or Durango.After comparing the ride in the Ford F150s we will never buy anything else. That being said, we knew exactly what we wanted in our new truck. Sunbury Motors had the largest selection for us to choose from with the options we were looking to purchase.We are not the spur of the moment buyers, our salesman,Mark, respected our method of choosing the truck with what we wanted. No pressures, no gimmicks !!!We were given the best trade in plus he was honest about the promotions, rebates and financing that Ford was offering.The whole team.from sales to financing and customer service were a pleasure to work with us.

Ford Mike

Aug 23, 2016

Great Experience!! Sales Department was great especially my salesman Mike. He made leasing a new car easy and painless. I never leased before so he explained in detail how it worked. I live more than an hour away so we did most of the deal over the phone so when we got there it was quick and easy. Thanks SMC for our new Ford Explorer Sport!!!!

Lora

Aug 23, 2016

If your looking to purchase a new or used vehicle hassle free visit Sunbury Motors and ask for Mike Rorke. Mike took the time and patients to deal with me changing my mind. He was never pushy and didn't try to talk me out of what I wanted. When we purchased the vehicle he went over the entire inside of the cars system. Jared sorry if I'm spelling your name wrong, the guy that the finance paperwork explained everything very throughly as well, kudos to him also! Shout out to Mike and Jared and the rest of the Sunbury Motors crew!!!

2015 Fusion

Aug 9, 2016

Excellent service of 2015 fusion that I bought at Sunbury Motors. Scheduled a maintenance check up with Quick Lane. They were very thorough and timely. Especially like the complimentary car wash.

T&K

Aug 9, 2016

All the way around all I can say is "AWESOME". If you are looking for a Kia see Austin he is great to deal with. Easy finance process and very professional. I am loving my Sorento.

Wayne Wiest

Jul 29, 2016

Long time customers of Sunbury Motors. We are so pleased with the sales staff and service department. They stand behind their customers and pay attention to details. We cannot thank them enough for always making their customers happy.

Jeffrey Moyer

Jul 28, 2016

Been a customer for years from sales to service I was treated great. Bob Supsic has help with all my purchases and is top notch.

Robert D

Jul 28, 2016

Was looking for something specific that I couldn't find locally. Gave Tony Hughes the info and within a day the truck was being picked up from New York state and driven back. Tony met and exceeded our expectations! We have been dealing with them for many years and so far they haven't let us down. Thanks!

Katrina Dry

Jul 27, 2016

Cory was extremely helpful and flexible in the buying process.

Emil Stenger

Jul 20, 2016

I started my search at SMC. Took the normal Ford loop of other dealerships in the area and found SMC to be the best price and value for my needs.Thank You SMC

ShawnK

Jul 7, 2016

After reviewing numerous car dealer sites on the internet, my wife and I decided to visit Sunbury Motors due to the selection of used F-150's. We weren't disappointed and ended up making a great purchase in a 2009 F-150 Lariat. Our sales person Cory really made the entire experience enjoyable. This was our first purchase from SMC and I wouldn't hesitate to go back again. I highly recommend SMC if your looking for another vehicle.

Marcy

Jun 26, 2016

In my 16 years of car purchasing, this was the smoothest, friendliest purchase ever.

Carol

Jun 21, 2016

Purchased our new car last night and so far we just love it. The salesman was extremely helpful and worked with us. This is the 4th or 5th car we have purchased from Sunbury Motors over the past years.

Bryan T

Jun 2, 2016

We had a very positive experience with Sunbury Motors during our recent purchase of our new Volkswagon Routan van. Our family loves the van so far and it's been driving great! Sales team member Eric S. and Terry in financing were both great to work with, got back to us quickly, and worked with us to address our questions and concerns concerning the van, our trade in, and financing. We will be speaking highly of Sunbury Motors and will be sure to keep you in mind for future car purchases. It was worth the two hour drive to purchase from you as we got the perfect van for our family at a very fair price.

Bob

Jun 1, 2016

Found what I wanted on the company website. Drove home with my new "used" vehicle a couple hours later. Thanks Sunbury Motors!

VinceM

May 30, 2016

My wife and I have purchased several cars from Sunbury Motors. We have not had a bad buying experiences between the two salespersons we have dealt with. Ian has been our salesman during past several years and we would highly recommend him to our friends. Ian has always gone the extra mile to make our buying experience a success. We both look forward to dealing with Ian and Sunbury Motor Cars in the future. Thank you Ian, the credit team and Sunbury Motor Cars for a truly wonderful buying experience

Kenneth Moyer

May 12, 2016

We had a very positive experience at your dealership. Your salesperson, Chris, did an outstanding job of explaining all the features of the MKX.

Donald Musser

May 8, 2016

The SMC Quick Lane team is the best around. Prompt, efficient and courteous.

BusySingleMom

May 2, 2016

I admit I am uses to going to a dealership and having to fight for the car I know I want and can afford. What a different experience it was walking into Sunbury Motor. Not only was I not pressured, my sales consultant understood what I was looking for in a car and took me on a test drive that would simulate the conditions I typically drive. When it came to the price, again such an easy experience compared to other dealerships. I gladly recommend Sunbury Motors and will be returning to them the next time I or any family members need to buy a car.

GT

Apr 28, 2016

Went to Sunbury motors Hyundai on a Saturday.Looking around I found two cars ILiked. My salesman Zach was the best . The dealership was closing in 1/2 hour, he stayed and let me test drive both cars. Also sales manager stayed and looked at my trade. Monday morning I called and made my choice by Tuesday I was driving my new car. All paperwork was smooth and cut and dry.

Bill Spade

Apr 25, 2016

I keep coming back because no matter if it's service or buying a new car or truck. The people you deal with make everything so easy and explain everything.Service people are GREAT and I deal with Mike DeFeo for a long time and he also does his job GREAT,. He try's to get you the best deal he can with no BULL.Mark in finance goes out of his was to get you the best rate and explain"s every question you have .When you buy a new TrucK or Car, Mike goes over every detail and answers every question you may have.At Sunbury Motors there just GREAT people to deal with.

Dave and Katie

Apr 21, 2016

Our sales guy "Austin" was one of the best sales guys I think I've ever had to deal with. He never once pressured, in fact he never even asked us to buy or nothing. That was the first time we were there because of this I called him back and we purchased a car from him. Thanks Austin we will be back again when it's time for another car.

Lutheran Clergy

Apr 21, 2016

Bought an older, used Toyota Corolla. Even though I may have been "small beans" I was still treated with courtesy and patience. This is the second time I've bought a used vehicle through them on a tight budget. They did minor repairs (new front pads, replaced headlight bulb, checked-out the tires) without any extra cost.

AGC

Apr 19, 2016

Purchased a Plug-in Hybrid from Cory, and he did an amazing job explaining everything about the car. We had been shopping around and other dealers/salesman did not know much about plug-ins. The price on they car was the lowest around, and they gave us a fair value on our trade-in. Best car buying experience that I have ever had. I would highly recommend this place.

Beth

Apr 16, 2016

I had been shopping for a car for quite a few months and my salesman Beau went above and beyond to get me into what I wanted and the price range I needed! I recommend this dealership to anyone looking to buy a new or used car! I just can't describe how great the whole process was!

Ron

Apr 14, 2016

Good service. I go there because they obviously use Motorcraft parts.

Kathy and Archie Miller

Apr 13, 2016

Awesome buying experience... We purchased a 2016 Hyundai Tucson Sport. Our salesman Chris Foust was excellent in answering our questions, help in seeing us through the process and went over the features of the vehicle with us both inside and out. He even helped me hook my cell up to the vehicles bluetooth capabilities. We are extremely grateful for the time he spent with us. Also the gentleman in Finance, Terry was a pleasure to work with as well. He made the paperwork process a breeze and he and Chris were extremely pleasant to deal with. Thanks very much to all that was involved in our buying process. Respectfully Archie and Kathy Miller

Archie and Kathy Miller

Apr 12, 2016

We had a GREAT buying experience with our new 2016 Hyundai Tucson Sport. It was a pleasure working with salesman Chris Foust. Every step of the way he was right there to explain everything we needed to know about the process. He took the time going over the functions inside and outside of the vehicle and even hooked up my cellphone to the vehicles bluetooth. The team at Sunbury Motors has always left us with an excellent impression from salesman Chris Foust to Sales Mgr Skip to the finance person who had to deal with all of the paperwork and the service team as well. Thanks so much for yet another great buying experience at Sunbury Motors.

Glenn Stuck

Apr 12, 2016

This visit was for an inspection only but I frequent Sunbury Motors for purchase and service of our vehicles. I often tell friends that when I want a repair done right, I take our cars to Sunbury Motors. I feel they know what they are doing. Keep it up.

Joel Dreese

Apr 10, 2016

Bought a mustang our salesman was great he even called us after we got it to make sure we where happy with it

Cheryl Reddinger

Apr 9, 2016

Every experience with servicing my 2012 Ford Fusion has been pleasant and positive. Fast, friendly and very accommodating.

James Fitzpatrick

Apr 6, 2016

I still cant believe that my salesperson agreed to drive to Pittston pa 80 miles away to drive me to sunbury to pick up a 2013 Hyundai azera . Also the car needed a replacement part that they had to order for me the partcame in into days my salesman Dean called and said Jim I will drive up to Pittston tomorrow pick up your car drive it to Sunbury replace part and drive it back to Pittston for you. I still cannot believe that this type of service is available in this day and age. All/All it was a great experience and would recommend Sunbury Motors to any one near or far my salesperson was Dean Blakley a fine gentleman. Jim Fitzpatrick

Troutman81

Apr 6, 2016

Great customer service!!!!! Would definitely recommend this dealership to anyone looking to buy!!!!!!!!!!!!!!!!!!!!!!

hockeygirl

Apr 4, 2016

This was my first car purchase from Sunbury Motors. I must say it was quite nice. When my fiance and I arrived on the lot to look around, we were not attacked by salesman. We had the opportunity to walk around and look for about 15 minutes in peace. Chris Foust then introduced himself and asked if he could help with anything. He proceded to say he would be inside if we had any questions or wanted to take anything for a test drive. He was very nice. Took a 2016 Hyundai Tuscon for a ride. He gave us the price of the car. There was no "what payment are you looking at" questions. We went home to think it over. There were no hounding phone calls saying there were other people looking at the car or lowering of the price. We decided to buy the one that was on the showroom floor. They put a sold sign on it with no money down and no commitment from me. When I arrived a few days later to pick up the car, all paperwork was ready and waiting for my signature. Chris then showed us all the options on the car. It was a relaxing car buying experience. I would go back.

E. Scholl

Apr 3, 2016

Bought my 4th vehicle off these guys, Chris Stenglien as usual is the man at Sunbury Motors. I have bought a Dodge Neon, Ford Escape, an Hyundia Sante Fe, now a 2011 Dodge Ram, I love it. Chris an the Finance guys worked with me to help me get this Truck. Thanks Chris Stenglien an Sunbury Motors. I have found my car dealer forever. They listen, care an are trust worthy, they all communicate well together, an work hard for you. I have never had a bad experience at Sunbury Motors. An as you have read I have been shopping there for awhile. Thanks again Sunbury Motors.

"Frustrated"

Mar 30, 2016

I have to say this is the first car I have purchased that I was not happy with the salesman or the dealership. I traveled a short distance to look at the car and it was a great looking one. I cannot say enough about the condition. But, trying to get a hold of the salesman as I had questions was impossible. The vehicle does not have an automatic start, which I figured I could put in after I picked-up the car. One question I was asked by the company installing it was, is there a "floor" airbag. Finally after several attempts, the salesman called me back and said no there wasn't. So I was glad because the auto start could be installed. Took the vehicle to have it done - wrong - there is a floor airbag and the auto start has to be installed by a Toyota dealer. Called our local dealer and they said they do not make an auto start any longer for the 2009 models. So, this purchase, which was a surprise birthday gift for my husband, is turning out to be a dud. Then, when my husband went down to transfer the tags from his vehicle to the Camry, he said the finance person was giving him a tough time because the loan was in my name and the vehicle in his. Why would that have been a problem. We have been purchasing vehicles in this manner for years and this was the first time we ever ran into this situation. The other problem, the girls who would answer the phone were rude and when you asked for the salesman, they usually told me they did not know where he was and said I could go to his voice mail - well that was okay except there was problem with his voice mail and when I asked them to leave the salesman a message - I never got a call back. The whole deal was very stressful and time consuming. So, I am hoping whomever is reading this can figure out a way for this auto start for this car, since the problem was created because of miss information and now my husband has a car that is not the way it was suppose to be. I would not recommend anyone to come to Sunbury to purchase either a new or used car from the dealership. And so you also know, when they delivered the car for me, whomever gave the drivers the address where the car was to be delivered messed that up to and it was two hours late getting to the location. With all the mistakes with this sale it is evident that your employees need some training. Sorry for the negativity; but, I am very, very upset at this point.

SBC

Mar 29, 2016

Great place to buy my 2013 Hyundai! Chris Stenglein the salesman did a great job and the rest of the crew made it a breeze!

Bonnie Hayes

Mar 26, 2016

My experience for service on my 2014 Escape was very good. The service was done in a timely fashion. The service advisors were very professional. My car was given a complementary car wash.

John Wascavage

Mar 25, 2016

2012 F150 Platinum. Service was Excellent, I was very surprised by the fact that your maintaince Man check so many Items. I was very glad that he Found I had a Bad Whiper Blade! This could have lead to a damaged whinshild in the futurer! Thanks again for your good service, I Liove my Truck & I'll be back! The new Mud Guards look great, your man did an excellent job installing them!

AprilJo1005

Mar 24, 2016

I recently puchased a 2015 Hyundai Elantra and so far it has exceeded my expectations! From start to finish, Dean Blakley, helped me with my purchase. He was very helpful and explained all the features the car had to offer. I fell in love and knew it was the car for me! Would definitely purchase again from Sunbury Motors!

Austin Martin Fan

Mar 24, 2016

This will be my third Optima and have yet to have any issues with any of them. Stared with an '11Ex, 12'Hybrid and now 16'SX Launch Edition. Austin has sold all of them to use.Everyone we have ever dealt with at KIA has been great. Service is great....just oil changes. We sent Austin my parents and he sold them one also.

Dr. Joseph Siberski

Mar 21, 2016

I always return because they treat me fairly and with respect. Craig Peters goes out of his way to assure me of how to keep my car safe since I am not mechanical. I may be a doctor but it is not in car problems.

Laurie Tomsho

Mar 21, 2016

The staff was very nice and accommodatingLana and Wyman were amazingThanks for everything - will highly recommend to friends and family!

Mary Miller

Mar 21, 2016

This is my 2nd vehicle I purchased from sunbury motors. I always return to their dealership for service. They always perform the service I request in a reasonable amount of time and I will continue to use them. The price is also a value for the amount of payment for service.

Ronald Gajkowski

Mar 21, 2016

My family has been purchasing new & used vehicles and utilizing the services available since 1993. We have always been treated with courtesy and either the salesman or service person has gone the extra mile to ensure that we are satisfied with our purchase or with the services that they have provided for us. Thank you, Bob, Ian, and Dan for all your assistance to us throughout the years.

Shellie Hurst

Mar 21, 2016

We love the Lincoln MKX. Very helpful showing us all the features. It was a good experience and we will recommend Sunbury Motors to our friends.

Ronald Gajkowski

Mar 20, 2016

Thanks to Ian, for all the help in my purchase of our new F150. He practically picked it out because he knew what I was looking for.

K Heim

Mar 17, 2016

I have purchased several vehicles from Sunbury Motor Company since 1995. My experience there has always been very good. This dealership has always been great to me, from sales , service and parts. The sales department, most recently involved Jeff Klock and Christopher Stenglien. They did a great job to get me into a new F150 at a payment that fit my budget. I have never been disappointed with Sunbury Motor Company in any way. It is a great family owned dealership. I would highly recommend them.

Robin Tharp

Mar 17, 2016

it was really easy and not a long time till it was done.

Sandy Kline

Mar 15, 2016

Hello; I had a great experience buying my car from Ian Chucoski. he was great,friendly and soft spoken . I told him what I wanted,what I was going to spend, and he came through.This is the 5th vehicle our family bought at Sunbury Motors..We were always happy with there sales and service. When it was time for the paper work,Mark had everything ready,and went of his way for me . Thank you again.

HGV& NJV

Mar 13, 2016

Corey was excellent and very informative. And was was not pushy. Very enjoyable to work with. Dan was very pleasant and explained everything well. Mike was "Down to Earth" and very helpful. The Gentelmen that prepared our car was extremly caring and went above and beyond to see that the car was prepared very well for us to drive home. And to the managers we say,"Thank You" for a very fair deal. The entire experience was excellent!!!

Jimk50

Mar 9, 2016

Love my new f-150 Cory my salesman was great would suggest anybody looking for a Ford go to sunbury motors

Rotarychuck

Mar 8, 2016

From the first contact in customer service with Lana to our visit to the dealership and the friendly welcome by your receptionist, it was just great! Then Dave in sales took time to present the vehicle and details about the SMC story of customer satisfaction. The buying process was straight forward without the anticipated sales games. It was quite easy to arrange the purchase and setup a delivery schedule. We we returned to take delivery, Dave was once again there to make sure everything was as promised. We met with Mark Anderson for the handling of the paperwork in a very professional manner. Mark took extra care to help my wife with her personal needs in a gentlemanly fashion. Our experience with the SMC folks exceeded our expectations. We would recommend that others should shop at SMC for any of the vehicle needs in the future. Thanks to one and all at SMC. Chuck

dave-sue allen happy customers

Mar 3, 2016

we are very happy great place great people to deal with we will be long term customers for sure very honest people great quality cars some places u go u have to worry about what your getting not at sunbury motors we will need to replace our second car in a couple months we will be goin back bob in the financeing department was great ,very honest people their recommend them to anybody keep up the great work lookin forward to comin back thanks so much we love the ford 500 we bought keep up the great work dave -----sue allen bloomsburg

Out of towners

Mar 3, 2016

Could ot have asked for a smoother and more supportive group to help us buy our first car before we travel across country in it. No hidden information, great communication and they went the extra mile for us and understood our situation being from out of town. Will recommend to others.

Walter and Carolyn N.

Mar 3, 2016

I was very happy with the sales staff in working out a deal on a new Kia.

Kristen

Mar 1, 2016

This is our second car we bought from Sunbury Motors. We were in need of a used car on a tight budget and we knew we could trust Austin to direct us and he didn't let us down. It means a lot--the no pressure, friendly and helpful sale of a vehicle. We will go to Austin for all of our car needs!

Amy T

Feb 26, 2016

This was my third time buying a car from Sunbury Motors and it was just as great of an experience as I remember the other two being! My sales rep was Ian Chucoski & he was EXCELLENT! He was very nice and laid back...no pressure whatsoever. That's what I really like about Sunbury Motors...they don't treat you like you're just a sales quota or a number...you're treated more like a friend! I am so happy with my 2010 Ford Focus...thank you Ian & Sunbury Motors for everything!

David Bozza Jr

Feb 25, 2016

Sunbury ford was definitely the right choice to purchase a vehicle. Everyone at sunbury is so kind and pleasant to deal with. I would definitely recommend anyone to go there if they're looking to buy a vehicle. They're helpful and very easy to get along with. They're like a second family. Such amazing service and great people!

Kevin and Kathleen

Feb 24, 2016

Very Excited to have a Brand New 2016 Ford Fusion, Jeff Klock at Sunbury Motors made the purchase so easy for us, and Sunbury Motors Financing was so easy and quick. We were amazed at the 0% Financing for 5 Years and the excellant Warranty they gave us was outstanding!! Thank You Sunbury Motors for taking such GREAT care of us!!! You are #1

Bob Case

Feb 23, 2016

Austin Martin does everything he can to make a car purchase painless. This is our fourth KIA and he is the reason we keep coming back. Austin was able to meet our needs, deal fairly and make us feel welcome.

Daniel Tharp Jr

Feb 23, 2016

Totally satisfied! Fast courteous service! My go to place for all my service needs.

Devin Finnerty

Feb 21, 2016

I had a wonderful experience with smc, they were very kind, and generous on my purchase, of my 2011 ford edge, my sales guy Mike Lenner was very nice guy, on the day of pick up Mike without asking had my car washed, and put gas in it, that was unbelievable generous. I definitely will come back to smc, if I ever need another vehicle, and there prices are very down to earth.

Marilyn

Feb 16, 2016

I just bought a new Hyundai Sonata at Sunbury Motors and love it. The sales people were wonderful. Getting the loan was easy, They make you feel comfortable. Chris Foust went up and beyond in helping me getting familiar with the things in the car. Great warranty.

Aneita

Feb 10, 2016

They are all amazing, friendly, and gave me 100% great customer service.

Lyman Newton

Feb 8, 2016

Had an appointment at 8:30 Am and back on the rock by 9:15 AM. Very fast service. Thanks again.

Scott Llewellyn

Feb 7, 2016

This was my second purchase at SMC and all because of Mr. Michael Defeo. I made my first purchase four years ago with Mike. I felt I was treated fair and without pressure. I also have to note during the four years, I have had all my service done at quicklane. I couldn't be more pleased with the courteous and fast service with every visit. So when I started shopping for a new vehicle without question I returned to see Mike at SMC. There was no pressure, mike will take the time to answer all your questions honestly and without the sales pressure you usually encounter. Without a doubt I trust Michael and SMC for all my vehicle purchases and look forward to dealing with them in the future. Thank You for everythingScott

John Shervinski

Feb 6, 2016

The Quick Lane Department is the only department at Sunbury Motors knows how to treat us the best. They do excellent work. It's definately not like the run around and lies that we got when my Daughter bought a new car there 3 weeks ago. It was another nightmare experience. My Daughter ordered new mats for her new car there at the parts department. I called them to see if they were in. They told me they came in 6 days ago before I called. I said why didn't you call me. The guy said he has to see who was responsible for calling us. My Daughter went to pick them up. They couldn't find them. She waited 35 minutes until someone found them. The only experience that didn't suck was the Quick Lane Service. They are the only reason why I come back. John ShervinskiThe 5 stars are for Quick Lane only.

Nancy Miller

Feb 6, 2016

They took care of problem. Just hoped for a loaner car but none available. Should have been suggested when I made appt. since I would be without a car a whole day.

Sandra Smith

Feb 6, 2016

I have a 2014 Ford Fusion. I have bought most of my vehicles from Sunbury because of the Sales staff and the service department they are always very helpful and kind.

Stanley Korenkiewicz

Feb 2, 2016

The staff at Sunbury Motors was outstanding when we arrived to pick up our 2015 Lincoln MKS. They were very accommodating in meeting our time schedules when we notarized the tile for the trade-in, provided the necessary documentation for financing, discussed extended warranty and were patient in answering our questions. They did a thorough job of reviewing all the uniquefeatures on the new car. They were very polite and professional. However, this unit was ordered in July of 2015 and did not arrive until January of 2016. We felt this was unreasonable and were very disappointed with Ford/Lincoln Motor Company. Our response to question #2 is a result of our personal philosophy not to make recommendations to family and friends and should in no manner be considered a negative reflection on the staff at Sunbury Motors.

John Saxton Jr

Feb 1, 2016

Everything was excellent! My experience could not have been better!

Ronald Gajkowski

Jan 30, 2016

Great Service, Came in for service and it was performed in a timely manner.

YanksFan15

Jan 30, 2016

We drove more than an hour to look at a car they had online on their website. They greeted us at the door and were friendly from the start ....without being pushy. The car we wanted to see was at a different lot of theirs which was 10-15 minutes away. Mark the Finance Manager offered to go get the car and bring it to us....rather than make us go find the other lot.....Greatly appreciated this gesture. While waiting they assessed our trade in...and got the process going. We worked with salesman Ian...who was friendly....helpful and not pushy. We did our research and came prepared with what we wanted for our trade in ....and what we were willing to pay for the car.... After just one " back and forth" with the manager....we agreed on a very good price and the deal was done. In and out in less than 2 hours... Great place...great people...and worth the drive to Sunbury. Not the feel of the big city dealers who are pushy....and just trying to make a buck. Thanks Ian....and Mark...for a great buying experience...

JP16

Jan 29, 2016

it was a great experience and everyone is friendly and knowledgeable.

Chris Welsh

Jan 28, 2016

I purchased a 2013 Ford Focus Titanium on 1-27-16. Can't say enough great things about Sunbury Motors and their staff!!! I recommend anyone looking for a car to go here. Ask for Tony, he's an awesome salesman and very knowledgeable!!!

Celia

Jan 26, 2016

The recall on my Fusion was handled in a very professional and timely manner.

Kim

Jan 25, 2016

Austin at Sunbury Motors was very knowledgeable and very helpful. He took the time out of his busy day to assist me the details that I needed to purchase a new vehicle quickly as mine was totaled in an accident. I had all the information that I needed just 3 days after the accident. He had a great personality and I would recommend his assistance on any new purchase.

Christopher Hoover

Jan 24, 2016

Lincoln mkz.service was good, Dean the salesman was great.I was tricked into paying for some autotheft plan I did not want nor that I needed that was an extra $200 dollars.I did not appreciate that.

David Speece

Jan 24, 2016

Your staff is very friendly and courteous. We were in and out in a short amount of time. Having a complimentary car wash is also a nice addition

Betty Trometter

Jan 23, 2016

Your service department is always nice and respectful. If they find a problem, they always call and let you know your options. Your windshield wipers need replaced, etc.

Jeffery Shipe

Jan 21, 2016

Ford Escape - Great service & very courteous staff.

Wayne Wiest

Jan 21, 2016

Service on my vehicle was excellent, completed in a timely manner and excellent service response.

Patricia Lewis

Jan 18, 2016

STAFF WERE PROFESSIONAL, KNOWLEDGEABLE AND HELPFUL REGARDING QUESTIONS.

Wesley Whipple

Jan 17, 2016

I always get "The Works" service done. I haven't had any problems with my vehicle. I have never raised the hood on my vehicle.

Patricia Hackenberg

Jan 15, 2016

They were very helpful and we got there early for our appointment and they serviced our vehicle right away. We didn't have to wait very long.

Joe

Jan 13, 2016

I bought my first vehicle( 2012 ford escape) from Sunbury Motors. Not knowing what to expect, because of some of my experiences with other car dealers. I was pleasantly surprised when I entered the dealership, I was greeted very pleasantly by both the woman at the counter and the salesman nearest the door. Tony Hughes ended up being that salesman. I couldn't be happier with Tony. He was very friendly and knowledgeable. He made me feel very comfortable and not pressured into something I really didn't want. Then in December my wife was in an accident leaving her car totaled. After insurance process was finished. I did not hesitate to go right back to Sunbury Motors to see Tony. Again Tony helped us out. After being treated so well by Tony and the financial staff , and everyone else at Sunbury Motors. There is no doubt Sunbury Motors will be the first place I go for my vehicle needs. Thanks again Tony Hughes and everyone at Sunbury Motors

Esther Rudy

Jan 12, 2016

I asked them to check my passenger window, going up slow. They said it was not a problem and when finished, they told me the weather strip was twisted and causing it to come up slower and pulling power on the motor. They fixed the problem and told me if it happens again to call them and they would see what they could do. Thank You for great service!

Joseph Kowalski

Jan 12, 2016

Job well done. Always a positive experience. Thanks for your excellent service.

Melinda R.

Jan 12, 2016

Purchased my new 2016 Ford Escape this past weekend. Such a positive experience and Whitey was a great salesman. He answered all my questions and was very knowledge about vehicles. Sunbury Ford had the best price by far!

David Cutright

Jan 11, 2016

Oil change and tire rotation-Excellent service by very courteous staff.

Anne Howerter

Jan 8, 2016

They took care of the problem fast and efficiently.

HollyMalone52

Jan 7, 2016

Sunbury Motors and their staff are wonderful! The facility is very clean and everyone there are very friendly and accommodating. They offer great deals and work to get you a great deal. I will refer everyone to sunbury motor company.

Angella Fawver

Jan 6, 2016

It was an excellent experience!!! I had great service!! Very helpful!!!

Ronald Costella

Jan 6, 2016

Needed inspected and Quick Lane makes it so easy. Thanks!

John Benick

Jan 5, 2016

I purchased a 2016 Escape. I am happy with my vehicle however I was disappointed when the man in financial, Dan Miller told me that it already had the vin etching on the windows and I had been charged for it. I had no desire to purchase it and also had no choice since it was installed already which I had not been told about before hand. I was told that it amounted to $199 which was added in to my total and I had no say about it. I was told by Ford that it would likely lower my insurance with it being in the glass since it is a theft deterrent. However that has not been the case. I am satisfied with the service I received at Sunbury Ford and like my car. I am just disappointed with the extra cost being put on without my knowledge. Sincerely, John Benick

Robert Noll

Jan 5, 2016

took vehicle in for recall work and was satisfied with everything

Terry Manning

Jan 2, 2016

- easy to get appointments- friendly staff- always keeps us up-to-date on vehicle maintenance- always explain things thoroughly if we need any extra work on vehicle- clean waiting area with restroomAlways a good experience at Sunbury Ford.

Bernie Brida

Dec 30, 2015

My vehicle was scheduled for a certain day Was only able to drop it off the day before and due to cancellations they were able to get the car in and done a day early Staff were professional, polite, and willing to work around my availability

Gerald Buckley

Dec 30, 2015

your car dealership shop go far out there way to find the problems.

Jen

Dec 30, 2015

Every part of the car buying process was easy and not pressured. I felt comfortable asking questions. I was also very comfortable with the price negotiations - I am confident that I got a very fair deal on the new (to me) vehicle.

Christine J.

Dec 29, 2015

Buying a car is always a huge decision, so many choices, so many questions. Once you purchase your vehicle even more questions cross your mind - will the dealership stand behind their warranties, will they be up front and honest about any repairs you may need, will it be repaired in a timely manner? With all the nervousness that comes over me during the purchase of a vehicle, I have always felt at ease when dealing with Sunbury Motors - whether its working with the body shop, scheduling a service appointment, using the Quick Lane or most recently, trading my car in for an SUV. I have purchased my last 3 vehicles from Sunbury Motors, and every experience has been the same - a pleasure! I have always been made to feel like I am their one and only customer and returning to their dealership for my vehicle purchases is like going home to see family. Kyle and Auralee were wonderful in working with me - I was emailing them all hours of the day/night with questions and they were prompt in responding and went the extra mile to help to meet all my needs. I will continue to purchase all future vehicles from Sunbury Motors - with them, customers really do come first!

Timothy Sutkins

Dec 27, 2015

Addressed my Truck concerns with my 1st service. Staff was helpful. For every person that I watched come in for one thing or another and their was quite a line at times. The staff was responsive to their needs. I can only expect that I will recieve the same attention when I return.

Debra Reich

Dec 25, 2015

I purchased a 2011 Ford Fusion 2 years ago. I absolutely LOVE my car. It is very dependable and meets all of my family's needs wherever we need to travel. I especially appreciated the friendly salesman who sold the car to me. Thank you for doing a great job doing the inspection on my car this past week. Merry Christmas & Happy New Year!

Donald Musser

Dec 25, 2015

The staff and team at Sunbury Motors Quick Lane is the best for service in the valley.

Lareda Ferguson

Dec 24, 2015

They addressed a recall issue very well. xxxxxxxxxxxxxxxxxxxxxxxxxxxx

Patricia Huntington

Dec 19, 2015

I didn't have to wait long, and was satisfactory. Employees were courteous and helpful. I am happy with the walk in set up because my schedule is hectic.

Peter Fehr

Dec 18, 2015

Service was timely and staff was professional. Always a pleasant experience,which is why I will continue to come back.

Thomas Hetzendorf

Dec 16, 2015

2015 Ford F-150 XL I would first like to thank my salesman Whitey Lenner, he went above and beyond to get me what I wanted, and I wasn't the easiest customer to deal with.. Whitey worked very hard to find the vehicle I wanted and when we went out on the lot he hustled to show me different things and options. He didn't try to talk me in to something I didn't want or need just to make a sale. He talked to me like a friend not a salesman which made it much more pleasant to communicate with him and Sunbury Motors. I give him an A++. I would also like to thank the two young ladies at the front desk, they were very helpful and pleasant to talk to. Also the managers and everyone I had to talk to were very easy to deal with...

Meghan Bennar

Dec 15, 2015

Quick lane always has fast service. Never bought a car there but when I looked around, staff was very helpful and polite.

Heather Toevs

Dec 12, 2015

Staff was very helpful and they did a great job with my car.

Darlene Jameson

Dec 11, 2015

The staff is always very helpful. They work work with me on scheduling.

Pat

Dec 10, 2015

I had a great buying experience with Sunbury Motors. I emailed the dealership to inquire about a gently used 2015 Dodge Dart they had listed on the Internet. I live in Maryland and could not see the car before making an offer. I worked with Cory on the deal, and came to visit the dealership a few days later. The car was like new, and they even took the time to detail the car (including waxing it) and having it ready for me to go over. I test drove the car, got all my questions answered and agreed to the final offer. Paperwork took a few minutes and I was out the door. It was well worth the 2.5 hour drive to make this purchase at Sunbury Motors!

Cassandra Mcfadden

Dec 5, 2015

I purchased my car before moving to Va., and I schedule needed services at Sunbury Motors, when I know I will be back in Pa, because I know I can trust this dealership, and the work is done right the first time.

Gregory Kramer

Dec 2, 2015

My experience was excellent. Greg Kramer ///////////////////////////////////////////////////////////////////////////////////////////////////

Melinda Bender

Dec 2, 2015

Service was great but facilities are lacking. I had business at all three buildings, Quick Lane, Parts, and Service and had to go to each building individually. There was no central service window for me to interact with that took care of everything. The place was very busy, and we all had to share one small, crowded, dirty waiting area with restroom right there, no privacy. There was a toddler who ate too many of the free cookies and got sick all over some seats and floor, and a lady's coat. The young mother took her into the restroom to throw up for about 10 minutes, it seemed, and left the door open so we heard it go all over the fixtures and floor. You could hear everything! Then the little girl came out and grabbed at all the oranges, apples, and more free cookies with her grimy hands that had crawled over the filthy floor! Also there is no area for privacy for discussion of costs related to service matters. Some poor fellow beside me needed more than he bargained for, and the service rep had to discuss a credit account for him in front of all of us! Just awful!! That was my second visit there. The first time I accepted a complimentary car wash and whoever dried my car used a cloth with something scratchy in it and scratched up my windshield. I had to drive the hour back the next day (after trying multiple times to get someone to talk to me about it-said they didn't do it), and they buffed it out, thankfully!

Jesse Weaver

Dec 1, 2015

Everyone was very helpful. The service staff went above and beyond.

Michael Kaszuba

Dec 1, 2015

I never had a bad experience yet! From buying my truck to having it serviced to ordering parts they have a very experienced team of employees.

Gerry Knapp

Nov 30, 2015

A used 2009 F150. Service was good and the staff was great!!

Joseph Litchko

Nov 30, 2015

Very friendly service personnel. Never had to bring back my Fusion because of improper work

Robert Mccardle

Nov 30, 2015

Your service department is top notch. I can't say enough about the sales staff and finance men, Chris and Dan. Everyone is 100% professional.

Tammy Tassa

Nov 30, 2015

It was good this time. they were fast. I was in and out in less than 45 minutes

Darvin Feger

Nov 28, 2015

The service staff ia always very helpful. The service was excellent as usual.

John Klinger

Nov 27, 2015

THE SERVICE ON YOURE END WAS OK I WAS VERY DISAPOINTED WITH HOW LONG IT TOOK FORD TO SEND YOU THE PART I NEEDED FOR MY NEW TRUCK

Margaret Bartol

Nov 27, 2015

It was very good! The workers were efficient and professional.

Dennis Barge

Nov 26, 2015

I needed to replace damaged tire on my 2013 Explorer. Service manager said brake issue caused tire damage. Brake was repaired and replacement tire installed at no charge.

Paul

Nov 26, 2015

Although it was the day before Thanksgiving, the service department fit in the repairs to my vehicle and finished it the same day. We dropped it off and figured it would be until the following week until they got to it (because of the holiday and opening of deer season).Great service.

Vincent Stanishefski

Nov 26, 2015

Exceptional dealership. Great service. Reputation built through satisfaction.

Cory Hall

Nov 25, 2015

Good service with quick turn aroundI don't have anything else to say but this has to be 50 characters long

Timothy Goff

Nov 25, 2015

Had my Ford Edge in for Inspection. Was in and out within an hour. Thanks

Crystal

Nov 24, 2015

We are very happy with our new Ford Fusion. Christopher Stenglein ( sales associate ) was wonderful to work with. He was on top of things and never tried to push us into buying. We will be sending our friends to Chris. Everyone else was kind and on top of things as well. We are sure we will have a long friendship we Sunbury Motors. Thanks to all who helped get us into a Ford. HA ! HA!

Roger Hummel

Nov 21, 2015

Staff was pleasant and helpful. very accommodating.

Celia Teats

Nov 20, 2015

My Ford Fusion was in for service. As always the service department did a great job.

Joan Buleza

Nov 20, 2015

I had my Hyundai serviced at Sunbury Motors twice. Both of my experiences were excellent. It was easy to schedule appointments, the staff were courteous and informative. The work was completed when estimated. I would definitely recommend Sunbury Motors.

John Blanchard

Nov 17, 2015

I have dealt with the business for years and will continue to do so. I have been satisfied with the service that I receive.

Sally Sobotor

Nov 17, 2015

I came in for a yearly inspection and needed to have front brakes replaced. The service was very timely and explained to be what the cost would be. The staff in Quick lane are excellent, very friendly and efficient. I recommend SMC to everyone and will be getting my next car from your company. Unfortunately I hit a deer in Augustaville on the way home....

Craig Kling

Nov 16, 2015

The service was excellent. I'm satisfied with the deal that I received on the purchase of 4 new tires. My hope is that they will wear better than the previous tires.

Deborah Johns

Nov 16, 2015

fast & efficient, The added Car wash is greatly appreciated .

James Herbert

Nov 16, 2015

annual safety inspection and tire replacement. as usual, quick and courteous

Linda Unger

Nov 15, 2015

I have a 2012 Ford Edge and depend on it for my 70 mile commute to Hershey Medical Center, and to move and visit my daughter in Pittsburgh. It has performed well for me through the years I've owned it. I've had to drive in very bad weather and it has served me well. I am sure it also is because of the good service I have received at Quick Lane. They are very friendly and considerate when making appointments and repairs. I have had to reschedule without much notice and they never seem annoyed or angry. Thank you for all the friendly service trought the years!

Nancy Ross

Nov 14, 2015

leased a 2015 ford viesta experience/. Salesman and finance employee were very helpful

Leonard Zboray Jr

Nov 13, 2015

Great service. The technicians and office staff really care about my needs. Danny, Mike and Jeff are the best. They always ask how my service is going and what else they can do to make my visit more enjoyable. SMC you are the Best!

Beverly Napierski

Nov 12, 2015

My service was a recall on my Ford Focus. I dropped my car off Sunday afternoon so it was on the lot for 7 am Monday morning. I received a call mid-afternoon that it was finished and ready for pick-up. I picked it up the next day. It works better than ever. Much less chatter in the clutch. I have to admit the fuel mileage is much less than advertised but otherwise I have not been disappointed with my Focus.

Christine Gotshall

Nov 11, 2015

Ford Escape Service at Quicklane. Staff was knowledgeable and friendly. Staff was able to complete the service efficiently and answered questions regarding the service.

Cindee

Nov 11, 2015

This is my seventh Kia and the guys, Wyman, Kii and Jeff always provide me with excellent service. Thanks

Claude Raudenbush

Nov 11, 2015

Everything went smoothly with the service. We are very pleased with all the services we have received with Sunbury Motor Co.

Harry Jones

Nov 10, 2015

Staff was very courteous, informative, sufficient and helpful. the waiting area was very clean and my experience overall was very satisfactory.

Michael Blasick

Nov 10, 2015

Everything went well in fixing the recall problems on my 2015 Sonata. The inspection gesture was very much appreciated. The only reason I do not recommend you with a 10 is the distance I drive for my service visits. But your time estimates are accurate and it is quick in and quick out. Mike

Wayne Sholly Jr

Nov 10, 2015

2014 Ford. I had recall work done, & an oil change.

Donald Cimino Jr

Nov 8, 2015

2016 escape excellent service everything was great

William Borys

Nov 8, 2015

Staff was helpful On time Ford Fusion Sunbury motors Quick lane

Angela Furca

Nov 7, 2015

always a good experience no matter the department, no matter the need, the staff in each department at sunbury ford are always professional and courteous

Matthew Reiprish

Nov 7, 2015

Quick lane service was very fast. Waiting area is clean and comfortable. Complimentary car wash is a nice touch.

Christopher Rague

Nov 6, 2015

I really like coming there. Cory is always great and always willing to work with me I will definitely be back for my next vehicle!

Diane Hoffner

Nov 6, 2015

I HAD A WONDERFUL EXPERIENCE BUYING MY 2014 FUSIAN. CHRIS THE SALESMAN WAS JUST GREAT AND ALL THE STAFF WAS EAGER TO HELP. IF I EVER BUY AGAIN IT WILL BE FROM SUNBURY MOTORS FOR SURE.THANK YOUDIANE HOFFNER

James Smith

Nov 6, 2015

Everything was fine and went well. I have a question about tire pressure. Why do you put 35psi in the tires when it calls for 32? This has occurred with each visit I have had and I end up leaving air out because the ride is to solid.

Larry Welfer

Nov 6, 2015

Dan replaced a turn signal light and repaired a slow leaking tire. Thanks for getting me in ASAP......

Philip Manney

Nov 4, 2015

I purchased a Ford Escape Titanium. Greg, the salesperson was excellent as always. This isn't the first vehicle I have purchased through Greg. I am totally pleased my experience.

Beverly Renn

Nov 3, 2015

Got in in a speedy manner. Inspection was done well.

Jeffrey Mitchell

Nov 3, 2015

My husband dropped off the escape and someone was nice enough to take him to Northumberland to his job. He was very pleased and mentioned it to me that evening. Just that little offer for someone to take him to work meant a lot to him.

Christopher Busby

Nov 2, 2015

I purchased a 2008 KIA Sportage. Even though it wasn't a high value deal like they normally do, I was treated just like any other customer. Mike was fantastic! and the Finance guy was Awesome! he worked for about 4 hours to get everything in place for us to take home our new car. We got a really good deal! and will defiantly be recommending SMC to any one looking for a quality car.

Benjamin Swanger

Nov 1, 2015

I needed two new tires for my 2010 kia rio and I decided to get them since I needed them in order to have a tire rotation but I almost paid for tires that were supposed to free since I had only got two out of four free tires a couple of years ago. everything was straightened out but It was a good thing that I remembered about the two free tires. the system could use some improvement.

Douglas Shaffer

Nov 1, 2015

The staff were professional and courteous and helped me with all my needs. I was able to get my vehicle serviced in a timely manner without having to adjust my work or home schedule. Excellent job!

Eric Deeter

Oct 31, 2015

Very much enjoyed our experience buying our Hyundai Sante Fe Sport at SMC. Low pressure, helpful and easy to deal with. Good car at a nice price. Very good service, as well.

Lynda Eileen

Oct 31, 2015

No complaints - I am one happy customer! I do, however, dislike writing lengthy reviews.

Dennis Wineholt

Oct 29, 2015

Service for oil change and state inspection. Everything went well. Courteous service staff.

Stanley Vanblargan

Oct 29, 2015

This is the third car we have bought from Sumbury Motors . Very happy with the most recent purchase a Kia Soul for our son . He loves the car . Just had it serviced , everyone there is very helpful & accomadating . Would & have recommend Sunbury motors to friends & family shopping for cars . I give them a 10 !

Wendy Hoke

Oct 29, 2015

Service was excellent, staff are always polite and helpful.

Terry Jeffries

Oct 28, 2015

I know when I take my 2013 Ford 250 diesel for service it will be well taken care of and in a timely manner which is very important. Thanks Dan an Mike

Daniel Lengel

Oct 27, 2015

A very pleasant experience. Our salesman...Dean was wonderful to work with. No pressure sales. We would definitely come back.

Joseph Lingenfelter

Oct 27, 2015

The engine began to malfunction on the day before we were to leave for a trip and the dealership was able to work us in and make the repairs so we did not have to postpone our trip more than a few hours.We were thankful to get the repairs made so fast ( bad coil and spark plug)

Sheri

Oct 27, 2015

Friendly, courteous staff. Wait time to get my car in was less than 10 mins.

Jody Gallagher

Oct 26, 2015

The staff is friendly. The staff is pleasant. They used to wash a car after the service. They don't do that anymore. It didn't occur to me to ask if any of the repairs were covered by the warranty. Maybe they should tell a client, or check in that before billing a client? I always feel confident and safe when I leave from a routine service.

Barbara Campbell

Oct 25, 2015

Hyundai Sonata 2015. Sales and service people are always helpful, courteous, and knowledgeable. I wouldn't go anywhere else for service. This my second purchase of a new Sonata and I love it.

Francis Zanella

Oct 23, 2015

The service was excellent, as usual. The hours fit my schedule & your guys do a great job.

Richard Dove

Oct 23, 2015

everyone was very courteous and polite.....service was done in a timely manner...everything was done as requested.....very pleased with this dealers service de-partment....

Danielle Featherman

Oct 22, 2015

This was our second time buying a car from Sunbury Motors Kia. We bought a Kia Sorento and are very satisfied with our purchase. We come from Berwick to Sunbury just to buy cars from you. And we were very satisfied with our sales person Austin Martin! He is always so nice and goes out of his way to satisfy is customers! ThanksDanielle and Eric Featherman

Anne Howerter

Oct 21, 2015

I had my car in for a recall and it was done in a very timely manner. Everyone was very professional and kind.

Wilfred Beury

Oct 21, 2015

Staff immediately assisted me with my appointment. Truck was done when they said it would be and they even washed it.They have excellent service and I have often recommended them to my friends, of which, many are now customers also.

Leslie Robinson

Oct 20, 2015

Bought 2016 mustang convertible. Staff was wonderful.

Gregory Adair

Oct 18, 2015

My Sunbury Motors service experience was A+, as usual!!

Ryan Beers

Oct 18, 2015

So far im happy with everything definitely recommend to family and friends!

Esther Hartman

Oct 17, 2015

because I had a doctor's appointment that was longer than I had expected, I arrived about 15 minutes late for my appointment at Quick Lane. They were very kind and went ahead with my oil change and tire rotation. I truly did appreciate it.

Staci Raker

Oct 17, 2015

very friendly staff. Appreciated knowledge and not "spoken down" to as a woman.

Robert Mccardle

Oct 16, 2015

Our 2015 F-150 Super Crew Eco-Boost is just great. Our salesman, Christopher Stenglein, is the most knowledgeable Ford representative I've ever had the pleasure of doing business with. And at 69 years old, and a life long Ford man, that is saying something. Dan Miller carried the ball into the end zone with his closing of the financial end of the deal. Tom Mertz has a class act team that follows his families lead in running a great facility.

Jeanne Schlager

Oct 15, 2015

Everyone is very helpful, professional. Easy to schedule appointment.

Lisa Weston

Oct 15, 2015

brought car in for 2 recalls , oil change and inspection. Service was good. Thanks!

Kevin Troutman

Oct 14, 2015

My wife hit a curb with our new escape with 8,000 miles on it that caused a hole in the sidewall of the right rear tire. We put the doughnut tire on it and without an appointment walked in at 9:00am. We asked for two new tires to be put on the front, the two good front tires to be put on the rear, and the one still good rear tire to be saved so we could mount it and have a full spare. Everything was done by 10:30! I couldn't be happier with SMC. Thank you.

Wesley Whipple

Oct 13, 2015

I dropped my new F-150 truck off at 4:00 Wed. night. They had it serviced with the Works and inspection yet that day. I could of picked it up Thurs at 7 am had I known it was done.

Benjamin Arnold

Oct 12, 2015

had issues with one of the front tires thumping, car drove worse with new tires on, old tires ran great Talked to Danny he replaced the front tires, corrected the problem. Danny is a good customer service rep. make sure to tell him!

Doyle Stclair

Oct 12, 2015

they get in and get you done sometimes it is timely. always had a good experience i hope they keep it up.

Hope Ritter

Oct 12, 2015

My service experience was fine. Nothing extraordinary, but that's alright.

Pam Witwer

Oct 12, 2015

I purchased my "new to me" Toyota Rav4 from Sunbury Motor Company. My experience from beginning to end was excellent and far exceeded my expectations. Finance Manager Jeff Bittner had every single piece of paperwork ready for me when I arrived on the day of pick up. The sales guys were great. One of them wiped down the dash and instrument panel for me because I mentioned it was on the dusty side, and another guy let me borrow his iPhone charger so I could plug in my work phone while I was with Jeff signing the paperwork. Best vehicle purchase experience I ever had. It was a considerable distance to drive to purchase a vehicle (I live in Lancaster) but it was worth every minute and every mile. Thank you so much, guys!

Joseph Olcsvay

Oct 11, 2015

Great tire price and discounts, plus easy in and out service. Well continue to have service done at the Sunbury location.

Charles Britton Ii

Oct 10, 2015

recently transferred to you from another ford dealership with my truck. I m a 3rd time new car buyer with sunbury ford the deals and the service is very good . so keep up the good bushiness. Thank You Charles D. Britton II

Stephen Schreffler

Oct 10, 2015

2012 kia soulexcellent servicepersistent in solving problemMark Kerstetter, service rep, did a super job of coordinating and scheduling appointments.We sincerely appreciated the home pick-up and delivery of the Kia by Todd Klinger and Randy Snyder.

Rebecca Noecker

Oct 9, 2015

Everything went very good. I didn't,t think I would be able to get a loan, but they found one for me.i,m very pleased

Bonnie Hayes

Oct 7, 2015

I was completely satisfied with the service. I really appreciated the complementary car wash. The service advisors are very professional.

Kenetha Metzger

Oct 6, 2015

Jeff in Quick Lane took excellent care of me when I was there for service on 9/11/15. He answered all of my questions with patience.

Patricia Hackenberg

Oct 6, 2015

Everything was good. Wait time was very short. Service man tell me everything about my vehicle.

Brian Brant

Oct 4, 2015

Fast service inspection,oil change and tires rotated. In and out in half an hour.

Bonnie Hayes

Oct 3, 2015

The service on my car was swiftly done. The staff was very professional.

Dennis Barge

Oct 3, 2015

Items were done that I requested. Vehicle came back clean.

Edward Coup

Oct 2, 2015

Currently, I have a 2014 Kia Forte, and my wife has a Kia Sportage. Over the years, my wife and I have bought nearly 8 cars from Sunbury Motors. The sales staff is very helpful, but never pushy. The service department and Quick Lane are the best! Always professional. Repairs, if needed, are always done right the first time. Everyone from the sales staff to the service department always has gone out of their way to make us happy. Sunbury Motors will always be our 1st stop to purchase a vehicle.

Arthur Thomas Jr

Oct 1, 2015

As always the service was excellent and timely, you have a great crew in the quick lube.

Edwina Barnhart

Sep 29, 2015

My car was taken into the garage a few minutes after I arrived . I waited about an hour for it , when It was done it was washed and parked in front of the door . Very nice service

Linda Forney

Sep 28, 2015

The staff is always courteous and helpful when I come in for service.

Karen Zarski

Sep 27, 2015

They did very well Clean Facilities,Friendly People,& Very well presented..

Kimberly Kerstetter

Sep 27, 2015

The service team is very friendly and meet our needs. They also keep you informed on what your vehicles needs are. We drive past a Ford dealer I order to come here because you do such a great job. The sales team is great too at helping us find the vehicle we want at an affordable price. We are very happy with this dealership.

Joyce Kealey

Sep 25, 2015

I`m always pleased with my visit to your Quick Lane service and your people are always very helpful and friendly.

Dana Rebuck

Sep 23, 2015

I have purchased my last 4 Ford's from Sunbury Motors, I have always gotten them serviced at the Quick Lane. I am very pleased with the service, I have never had any issues. I just wish that Sunbury Motors would treat there returning costumers a little bit better when purchasing a car or truck. I have been offered a better deal at another Ford dealership and I am leaning towards purchasing a new truck from them instead of Sunbury Motors. Please consider on giving your loyal costumer better deals on purchasing car or trucks!!!!!

James Messner

Sep 23, 2015

I am very happy with the service. cannot say to much as the problem solved its self before they looked at my car.

Megan Lentes

Sep 23, 2015

My appoinment was made quickly and also around my schedule. Great place!!!

Todd Shaffer

Sep 23, 2015

We purchased a 2013 Expedition. The salesman, Cory, was friendly and courteous and knowledgeable about the vehicle. Mark, who handled the paperwork, was also a fine example of the friendly and professional staff that we go to Sunbury Motors for. The whole process was top notch all the way.

Laura Kielbasa

Sep 22, 2015

Great service! I really appreciate the ride to work and convenient hours. Everyone has always been very kind and easy to communicate with.

Daniel Ebersole

Sep 21, 2015

I was super pleased with Austin Martin on the way he handled the sale he put me in the truck that I wanted real bad he bent over backwards so I could make a deal I want to THANK him and Sunbury Motors very much....

Donald Remley Jr

Sep 21, 2015

Always on time and reasonably priced. Never had a problem with the service. Staff is always very courteous and thanks you for your business.

George Shellenberger

Sep 21, 2015

The work done on my vehicles has always made me very happy. Everyone I've dealt with has always been very friendly and helpful

Helen Tobias

Sep 19, 2015

Service on 2012 Elantra Touring; New tires installed as promotion when I bought car in 2012 for continuing service at Quick Lube which I have always done. I also had wheel alignment, which was prompt and excellent service! Very satisfied as they are also very courteous at Ford!

Kevin Sullivan

Sep 19, 2015

vehicle done before I was picked up by my ride home,very happy with service

Steven Ellis

Sep 19, 2015

Had the vehicle ready for pickup and the the staff was friendly as usual.

Vincent Stanishefski

Sep 19, 2015

Sunbury Motors continues to provide unmatched customer service.

Thomas Noll

Sep 16, 2015

This was my first time dealing with Sunbury Motors directly and it was an excellent experience.

Sandra Insinga

Sep 15, 2015

I have been working with Sunbury Motors for years. I think this is my 6th truck and one car that our family has purchased. I have leased two trucks and just bought out my 2012 F150. I love the truck and just wasn't ready to part with it. Your finance department was able to find me a loan even though I had some credit problems in the past two years. Thank God I am recovering from that, but I was afraid I wouldn't be able to buy out my lease. They did it! Also, I have had my truck serviced by your company over the past three years and have been very satisfied. Thanks.

Bernadette Barvitskie

Sep 11, 2015

Very courteous and had my vehicle ready in a short time.

Katie Wise

Sep 11, 2015

It's always a pleasure to take my car to Sunbury Motors. Everyone is so nice and helpful!

James Catino

Sep 10, 2015

I want to give a shout out to Danny (Quicklane). He demonstrated professionalism and courtesy to every customer in the waiting area and every customer he engaged on the phone. I observed him checking on the status of repairs/service and relaying to the waiting customers without being asked. He is a model of great customer service.

Margaret Foulds

Sep 10, 2015

Everything was very good and Craig was very polite and helpful! Is there anyone who can help me with my Sync that doesn't work though? I would appreciate it. Thank you!!!!

Nancy Miller

Sep 10, 2015

I appreciate the local service & cooperation. Also no pressure from sales or repair center.

Jeff Dawes

Sep 9, 2015

I was very pleased with my buying experience for my 2015 f-150 at Sunbury Motors. Sales manager, Jeff and sales associate, Tony Hughes did a great job finding the truck that I wanted at the price that I was looking for. I had a great overall experience from this dealership! They even came to S. Wmspt to pick up and drop off my truck when I had the Simonize protective sealant put on the truck the same day.

Susan Mcfall

Sep 8, 2015

Great service and very friendly staff. Very PLEASE with sunburnt motors.

Holly Kaehn

Sep 5, 2015

Service department has been and continues to be top notch. My only complaint would be the service indicator was not reset.

Frederick Stiver

Sep 4, 2015

My name is Frederick Stiver I have taken my Chevy Silverado to the service dept on sept 2 2015 I have been there four times I like how the employees work as a team good deals good employees and the mechanics are very honest and not afraid to talk about any issue about you vechile good job Sunbury motors keep the good work up always remain with your family.

Linda Kile

Sep 4, 2015

Every time I come to the Quick Lane I experience the best service! Everyone is so friendly and helpful.

Samuel Williamson

Sep 4, 2015

We have been customers since 2006; the quality of sales and service keep bringing us back.

Debra Geise

Sep 2, 2015

Ford Escape - Counter people do a great job. Service is always completed in a timely manner.

Alexander Savakinas Jr

Aug 31, 2015

The air conditioning on my Explorer quite working. I had determined that the lines to the rear unit had sprung a leak and it needed some professional help. Upon initial inspection, the service bay determined that my analysis of the problem was correct and new lines were needed. It took a couple of days for the lines to arrive. Upon attempting to replace them, it was determined that the lines could not be disconnected from other lines they were connected to. This meant more lines had to be ordered, at a big increase in the bill. Although some help was provided on the bill, I still think it was way over the top to replace a couple of air conditioner lines.

David Roush

Aug 31, 2015

I always have my cars serviced at Sunbury Motors, and I have always been pleased with the work they've done.

Donald Musser

Aug 31, 2015

Great service experience by the SMC quick lane. Vibration was corrected by their state of the art, road force balance. Truck is now smooth riding at 55-65 mph

Jeremy Duke

Aug 31, 2015

I've purchased my last two vehicles from Sunbury Motors ('04 Murano and '11 Sportage) and had them serviced there since '08. My only complaint is they forgot to add wiper fluid once...typically excellent, prompt customer service.

Stanley Daniels Jr

Aug 31, 2015

Always use Quick Lane for service. Great personnel, very accommodating. No complaints ever. Needed to bring my car to the service dept for a recall. Great experience, great personnel.

T/N Manning

Aug 31, 2015

Had business on "the strip" - ABS and "slippery" lights lit up - finished business and started for home - lights still lit, but now there was a terrible growling, grinding noise & vehicle acted like we were driving with the brakes grabbing and letting go - limped and groaned from the strip to Sunbury Ford - filled out the envelope and deposited the key in the night drop slot - next morning, Sunbury Ford gave us an estimate for price to fix - very shortly thereafter they called to let us know the vehicle was ready for pick-up. As usual, Sunbury Ford was great! The only thing that could have made this a better experience is if someone had been there to give us a loaner car so we could get home (this happened on a Sunday).

Daphne Molick

Aug 30, 2015

Most of what I had serviced was good, however, I'm having a problem with my air conditioning smelling musty. The tech said my cabin filter didn't need replaced, so they sprayed something in the system to hopefully clean things and remove the smell, but that didn't work at all! I'm still plagued with the nasty smell. I would really like to get this problem fixed, b/c I think it's contributing to some sinus problems I have. It smells very moldy, which we all know causes problems for a lot of people.

Curtis Clossen

Aug 27, 2015

We love our new Fusion! The staff at Sunbury Motors is very knowledgeable and professional, it is the only dealership I will do business with. I highly recommend them.

Edward Markowski Jr

Aug 25, 2015

Purchased 2016 Escape. Sales person was excellent with getting the best deal. Delivery of vehicle was ready as promised.Clean inside and out and a full tank of Gas.

Samantha Capita

Aug 21, 2015

I brought my car to have 3 recalls fixed and then also to have a fuel pump installed. My problem was fixed, and was relatively painless. Price was actually less than my small garage I to where normally take my car. The constant reminder to take a survey in my email box was annoying. I guess it served its purpose however because here I am filling out the survey and it has not affected whether or not I will go back to the dealership in the future. Good for you. I am hoping that by submitting this survey, I will not receive additional e-mails, but have read your Terms of Service. Please do not call or continue to e-mail me.

Michael Slavinsky

Aug 20, 2015

As always the service was excellent. I enjoy going to the quick lane because the staff are always helpful and courteous. Would recommend your service to anyone who asks.

Kathleen Brady

Aug 18, 2015

Staff was very helpful. Waiting room clean and comfortable. Excellent service.

Allison Stewart

Aug 17, 2015

work was done in a very timely manner. mechanic was very helpful in answering questions.....

James Tarlecki

Aug 17, 2015

salesman was great stayed late on a friday to get the job done, well done

Valued Customer Parent To Parent Connections I

Aug 17, 2015

The staff was wonderful. When I asked about the free car wash with any service, someone cheerfully got my car and it was taken to the car wash.

Barbara Kelley

Aug 15, 2015

I'm not one for a lot of words. I just know that I have never had a bad experience with my vehicle services at Sunbury Motors.

Daniel Day

Aug 15, 2015

excellent service. Got our old Ford PU fixed. Runs like a top now.

Joseph Litchko

Aug 14, 2015

Very pleased every time i visit. Personnel are always friendly and helpful with concerns.

Eric Ulsh

Aug 11, 2015

Danny and the entire staff very friendly and helpful. Always quick to get my vehicle in and serviced. I drive all the way to Sunbury (right past Selinsgrove) to both buy my vehicles and get my vehicles services in Sunbury. It is the ONLY thing I drive to Sunbury for. I will keep on coming back. Love the hospitality, advice and of course free coffee. See you in 5,000 miles.Eric D. Ulsh

Michael Wolf

Aug 11, 2015

We were very pleased with our 2014 F-150 leftover purchase and our experience with the sales staff and the vehicle prep team.

Robert Troutman

Aug 11, 2015

Always a good experience. Sunbury Motors is the only local dealer that I can trust. Thank you.

Ralph Pupo

Aug 10, 2015

fast service, helpful and friendly staff in service department

Michael Stank

Aug 8, 2015

great & fast service on my2013 f-150..................................................................................................................................................................................................................................................................

David Williams

Aug 7, 2015

I was a walk-in, to get my truck in and have my oil changed and tires rotated it was about 2 hr wait.My truck looked great as well after the complimentary car wash, Thank-you SMC!

Joseph Brokus

Aug 4, 2015

SMC has always treated me "the customer" with RESPECT, that is one of the reasons I keep coming back!

Joe B. from Elysburg, PA

Jul 30, 2015

Satisfaction in More ways than ONE! Selection ,Delivery ,Purchase & Service ARE ALWAYS WORLD CLASS! Happy 100th Anniversary SMC................

Dan

Jul 28, 2015

Would highly recommend this dealership to everyone. Just traded a car and bought a new truck and the whole process ran very smooth. Salesman was to the point and not pushy.

Cassandra Mcfadden

Jul 24, 2015

We had the car service scheduled for while we were on vacation, we dropped the car off, and picked it up when we returned home, everything was fine and done right.Thanks!

Shelly L

Jul 24, 2015

I was so impressed with Sunbury Motirs. From the minute we met our salesman Tony Hughes I new this was going to be a great experience. He did not pressure us at all. He listened to what we wanted and answered all of our questions. Never once did I feel like I was being taken advantage of like I have at other dealerships. We are delighted with our Ford Escape. I am so glad we decided to make the trip to Sunbury Motors!

Stanley Korenkiewicz

Jul 24, 2015

the staff at smc in both service and sales were very helpful and supportive. we did a 50k multi point service and replaced a battery on our 2010 fusion sel with mark in service. we colsed a deal on a 2015 lincoln mks with greg in sales. first class in both departments. we live 100 miles away but do business with smc.

Amy Rhoads

Jul 21, 2015

I have always found the staff of Sunbury Motors to be very nice and very helpful.

Jeffery Roush

Jul 21, 2015

We took our F-150 to Sunbury Motors for the 15,000 mile checkup. The one staff member in Quick Lane knows us personally, but every time we go in the garage, he asks who we are as if he doesn't know us! We feel unwelcome.

Stephen Rhoads

Jul 21, 2015

Everything was excellent as usual! I have all of my service work for both of my vehicles done only here!

Tim Cook

Jul 21, 2015

Staff was very courteous and punctual. I'd recommend them to other customers.

Richard Fogaley

Jul 20, 2015

Car was in for recall and oil change. All was done as requested.

Slade Shreck

Jul 20, 2015

Always very friendly, very helpful. They go over everything on the car to make sure your safe.

Matthew Reiprish

Jul 17, 2015

Quick service. Not a long wait. Complimentary car wash is a nice touch.

Joyce Lindenmuth

Jul 15, 2015

Your QUICKLANE is the best garage I have ever gone to. Your staff are so friendly and IF I need something replaced I know it needs it! They are TRUE-BLUE,I am a 64yr old woman & NEVER feel like they are taking advantage of me. I will always own a Ford & come to your garage!

James Heinly

Jul 13, 2015

excelent. I had no problems and i was satisfied with the srvice.

David Mull

Jul 12, 2015

F-150, Oil change and tire rotation. Good staff and techs.

Susan Greis

Jul 12, 2015

My truck broke down in Lewisburg. Wife stopped at Quick Lane in her vehicle for assistance. Jeff called me and said he could not send mechanic to my location and gave me number for Disbatch to call them for assistance. He was not sympathetic to my needs, did not offer to contact Disbatch himself or transfer me there. The guys at Disbatch were very helpful, sent 2 trucks to tow my truck and camper; even towed the camper to my home.

Eric Brouse

Jul 11, 2015

Ford F-250, 2005, serviced every time at Quick Lane. Very pleased every time, courteous staff and very professional

Pat, the not to willing but I needs wheels shopper

Jul 9, 2015

This is my second car from Sunbury Motors. Everyone is very friendly. I know they are in the business of selling cars, but they don't have to go out of their way to be nice and these people do. They make you feel as though your buying experience is the most natural thing in the world, and they want to make it as easy for you as they can. The building every time I've been there is clean and like they care.

Suzanne Minier

Jul 9, 2015

I overheard the one service manger say they were a little short-handed (a couple mechanics were out sick); so I understood my wait time would be a little longer than I had first expected. No problem.....I prefer to know why I have to wait so long. I am very satisfied with the service done on my car (oil change and inspection). My husband and I bought our cars last July at Sunbury Motors and are very happy with them. And my sister-in-law just a new escape from your dealership three days ago. We told her of our experiences with Sunbury Motors and told her she will be in good hands!

Kathy Ulrich

Jul 7, 2015

I would like to Thank Sunbury Motors and the salesman Ean for a great experience on buying my new 2015 Ford Escape. I can not express enough on how well I was treated. Sunbury Motors had the car that I wanted. Ean did a very good job on explaining everything to me about the car. The Financial Manager was very helpful, he found a great interest rate for me, and he was very knowledgeable. You have a life time customer. I will be sharing my experience with other people. I highly recommend Sunbury Motors. Thank you, Kathy

The Johns' Family

Jul 7, 2015

After purchasing our Kia Borrego from Sunbury Motors over 5 years ago and having such a dependable vehicle all these years, we knew we would look to this dealership to purchase of our next vehicle once our daughter needed a vehicle. We just have to say thanks again to AUSTIN MARTIN for being an outstanding salesman. You went above and beyond to make the deal of our new Kia Optima and we will definitely contact you again for any future purchases. Awesome person with a great personality to do business with and Vanessa can't wait to start Penn State in style this fall.

William Long

Jul 7, 2015

We have a 2011 Ford Escape. Sunbury Ford gave us a great price and the service department is reliable and fair in how they treat us.

Lou Fabian

Jul 6, 2015

The staff was very helpful and the service was excellent.

Bernard Rumberger

Jun 30, 2015

2012 f150Very helpful. Great staff

Kyle and Jess

Jun 29, 2015

We recently purchased a truck from Eric and Skip. They were great to deal with. There was no hassle, no tricks, no swapping money from one side of the graph to the other, a great deal on our trade and a great buying price. Joe did a great job with the follow up calls. We are very happy with our purchase and our experience as a customer at Sunbury Motors.

Kristopher Blessing

Jun 27, 2015

Easy in, easy out, service took less than an hour.

Tambra Speece

Jun 27, 2015

I noticed that my inspection sticker had expired in May of 2015 (I had purchased it new in October and made the assumption that it expired in October. When I called Ben at Quick Lane, he told me to come in and he would work me in. That he did! I arrived first thing in the morning, they took my Escape in, and, much to my surprise, had a complimentary wash and no c harge for the inspection! We are glad to have Sunbury Motors as our dealership. Thank you!

Craig Kling

Jun 26, 2015

My judgement is still out. We'll see the next time we're in for an oil change. The tires are still loud and annoying. We can't take anyone with us, it is to embarrassing! Craig

Terry/Nancy Manning

Jun 24, 2015

As always, a very positive experience at Quick Lane. Nice, comfortable waiting area. Mechanics seem to know what to do and do it quickly and efficiently. Danny, as always, is the perfect customer service rep - Way to go, Danny! We are always kept informed of problems or potential problems and are advised as to applying a fix, booking a date with the service department, or wait-and-see, as well as estimated costs and time required for fix. We have never had a bad experience and can't think of anything that needs improvement. Keep up the GREAT work!

Mark Blasius

Jun 23, 2015

We went in to SMC Hyundai looking to buy a new car. Our salesman Dean was not only nice and friendly, he knew every detail about the new hybrid we bought. They did not have the exact car we wanted but they were able to get it for us, at the price we wanted in 2 days. Overall it was a great experience. Thanks Dean and Skip.

Rodney Libby

Jun 22, 2015

The service was excellent. And the service man was very helpful and considerate

Valued Customer Parent To Parent Connections I

Jun 22, 2015

We took our company car in for inspection and oil change. Our service was fast and wonderful. We have no complaints.

M Mertz

Jun 21, 2015

I took my"97 Mustang in for service and inspection. Everything was done quickly and correctly.

Vincent Stanishefski

Jun 19, 2015

Excellent service as usual. Quick Lane staff is friendly & knowledgeable.

Girard Hughes

Jun 18, 2015

We own a 2014 Ford Escape and took it in for an oil change. We found the employee who serviced our car, to be very pleasant and helpful. It was a pleasant experience and we will return.

Rita

Jun 18, 2015

We worked with Eric, Skip and Joe. They were all very professional and worked very hard to get the car we wanted. They are all available by email or phone and responded promptly to any questions or concerns. The financing dept. was great also and made the whole process easy.

Bob

Jun 17, 2015

Austin was a great salesperson--he did not pressure us, was extremely helpful and was patient with our busy family. We love our new Kia Soul!

Esther Rudy

Jun 17, 2015

Your staff was very professional and helpful. Thank You

Robert Ballas

Jun 13, 2015

I can't really rate service department because ended but trading the escape for my fusion. But as always the sales guys are great!

Cassandra Mcfadden

Jun 6, 2015

2008 Ford Escape Hibrid bought at this dealership and maintained by them.Great service!

Eric Antonicci Acct 7287

Jun 5, 2015

The staff was very helpful and goes out of their way to help .

Kelly Hadcock

Jun 3, 2015

I bought a Ford fusion. Had to take it to the garage and get a rubing noise taking care of, come to find out the rotors had to be shaved. But I was set up with a rental and they fixed my car very fast! Thanks!

Joseph Walsh

Jun 2, 2015

I recently lost power on my 2012 Ford Focus to the point I could press on the gas peddle/rev the engine (increase rpms) while driving but the vehicle would not engage/accelerate. It was as if the vehicle went into neutral by itself. The issue turned out to be that the transmission controller went bad. My vehicle was covered by the manufacturer's warranty and Sunbury Motors responded immediately with a loaner vehicle, and fixed the problem within 48hrs. I am very pleased with the response of Sunbury Motors and the service rendered on my Ford Focus.

Nicole Pursell

Jun 2, 2015

Staff very helpful. They suggested a new air filter, and proceeded to show me how black mine was.

Valued Customer Boyd Station Llc

Jun 2, 2015

2013 Ford Explorer, in for 30,000 mile service. Car was experiencing some issues. All issues were found and corrected under warranty. Even the service was free with the savings card!

Cheryl

Jun 1, 2015

The employes were friendly and made us feel like family. We enjoyed the experience of dealing with Sunbury Motors. The salesman went over every feature that was available with the car and even help to sync my phone to the blue tooth.

Keith B.

Jun 1, 2015

SMC is a great, locally owned dealer that treats customers right! I visited on short notice looking at a car they had advertised online, and everything was as it should be. I had a great experience and would recommend them highly!

Hope McDonald

May 31, 2015

Before I came to Sunbury Motors this weekend I was having a terrible car buying experience at another dealership. I decided to bring my business to Sunbury Motors. I called before I came and when I got there they had the car I wanted and a sales rep ready for me. Our sales rep Mike is awesome!!!! I never bought a car where the sales rep took the time to go over all the functions of the car and where everything was located i.e flat tire repair, under hood. I already had financing and Sales Mng. Skip went above and beyond to make sure everything went smoothly. I would highly recommend taking your business here.

Richard Wynings

May 30, 2015

C-Max ENERGI - Service was great - Staff was very courteous and helpful through the whole process.

Debra A Lehman

May 29, 2015

Purchased a 2007 Sonata on 05/27. I only wish there was something higher than Excellent. Your Sales Rep, F&I rep, & Business Manager were over & above Excellent. No rushing, no pressure, answered all of the questions I had, but most of all made this buying experience something I will always remember for my next car purchase. Thank you!!!!! Debra A Lehman

jim williams

May 29, 2015

Great service as always and Danny went above and beyond to help me with applying the savings I had with the OdoClub.

Shane Snyder

May 28, 2015

I have been going to the quick lane for all my oil changes, inspections and three sets of new tires. The gentlemen behind the counter are very friendly and explain what works has been performed every time. Keep up the good work. Thank You...

Melissa Major

May 26, 2015

Staff was very knowledgeable in their jobs and I was taken care of immediately. Also, I really appreciated the free car wash, my truck was filthy! Thanks!!!

Vincent Chiglinsky Sr

May 25, 2015

I bought my last two cars from this dealer. I am totally satisfied with Sunbury Motors in all aspects from the Salesman Greg to the shop and I can't forget the Quick Lane as i return there on schedule for my routine maintenance. Wonderful people in all aspects of a car dealership and am very pleased. They have my business and I highly recommend them.

Debra Murray

May 18, 2015

the service was quick on my 2015 escape and our 2014 f150 truck !!!!

Melanie Wallace

May 18, 2015

I always tend to procrastinate...bringing my vehicle in at the last moment. I have never been turned away, I just tell them I'll leave it call me when it's done. I have never seen a grumpy face behind the counter. Good customer service. Thanks!

Steven Ellis

May 18, 2015

Great service and promptness. The sales people are great to deal with and their support staff works for the customer.

Marlin Young

May 16, 2015

2015 escape se. The service was excellent. This was the third vehicle we have purchased from Sunbury motors. Greg Worchaz goes above and beyond! Everybody there are very friendly and professional, from the receptionist to the financial department. Thank again!

James Herbert

May 13, 2015

usual timely, courteous, knowledgeable service ,,,, including 'heads up' for future service needs.

Michael Richardson

May 13, 2015

All was done as asked. Price was fair. Car was done earlier than expected. Employees were very courteous and helpful.

Tammy Germini

May 13, 2015

Staff was very pleasant and helpful. I always bring my vehicle here because I know they will do their best.

Brian Brant

May 12, 2015

Oil change and tires rotated. In and out in 15 minutes.

Diane Worhacz

May 7, 2015

Great car and a great Dealership. Superb shopping and delivery experience.

Edward Ciocco

May 7, 2015

I have a 2012 F-150 4 door cab. The service has always been professional and in a timely manner.

JJB

May 5, 2015

Service on our Ford was excellent. It had a recall that was taken care of in a timely manner.

John Wagner

May 5, 2015

Your staff was very helpful and informative with our options in having our transmission replaced in our 2006 Ford escape.

Paul

May 4, 2015

Came in for the usual oil change/tire rotation and mentioned a grinding noise coming from the front left side of the vehicle. They said they would check on it. They found the problem, told me the price and approximate repair time involved before they started, and fixed the problem. Excellent customer and mechanical service.

Jeffrey Killian

May 1, 2015

Very pleased with service and very pleasing staff.

Charles Houser

Apr 28, 2015

They were very courteous. It felt like they really cared about my satisfaction and what was best for my vehicle.

Alerose M

Apr 26, 2015

Constant contact from Chris Foust during my buying process. Chris left me know what cars were available in the price and style that I was looking for. Chris made all arrangements for things to be done to the car before I purchased it and his follow-up was great. He and Terry Long made my purchase easy!!

Susan Traver

Apr 26, 2015

QuickLane: I really like being able to "walk-in" for service... as does everyone else I talk to that goes there. The problem is, they are getting SO BUSY that oftentimes they don't have time to get you in. Trying to make an appointment is even worse... they don't want to schedule you for WEEKS! AND, with my job, I never really know when I'll have time until I HAVE TIME. Perhaps an expansion or longer "OPEN" hours would be a solution? I like it there, but if it stays like this continually, I'll look for another option.Service Center: Kind of the same problem here, only worse... their hours are 7AM-3PM Mon-Fri... I leave for work at 6:30AM and don't get home until at least 5PM (Mon-Fri. I'm typically off Sat-Sun, but they are CLOSED. Really inconvenient hours....

Darlene Bosch

Apr 22, 2015

Arrived early for appointment and paperwork taken care of quickly. Looked around the lot for awhile and came back to a comfortable waiting room. Wait was not too long. Friendly employees, did a great job.

Wayne Wiest

Apr 21, 2015

Sales representative was excellent Helpful answering questions and providing excellent service. Trade in was exceptable. Very happy with Sunbury Motors team.

Susan Mielke

Apr 20, 2015

During routine service, your staff identified a concern with my tires which I had failed to notice. Thanks to their attention to detail, I was able to replace the tires and get all my service completed in one trip. As usual, excellent service and great staff.

ShamokinDamResident

Apr 9, 2015

Mike from Sales helped me. I knew what vehicle I wanted to see and he made sure it was ready to go for a test drive when I came in. He answered all of my questions and helped me get a great deal. He was available over multiple days while we were making our decisions. Jared in finance found us a great rate while balancing what we wanted between down payment and monthly payments.

Cathy A Zucal

Apr 7, 2015

I was extremely impressed with the attention we were given by Sunbury Motors. Their staff were professional, courteous, friendly and extremely helpful in the purchase of our vehicle. We went to Sunbury Motors because of all the good reviews from people in our area. We have told many people about Sunbury Motors and their excellent relationships with potential buyers, people who are there for service, and just general questions. Cory and Jared were wonderful and I would buy my next vehicle from them without looking anywhere else.

PaulV.

Apr 6, 2015

salesman was not pushy, and was very patient as we checked out several autos! Everyone was very helpful.

Gail Haupt

Apr 1, 2015

the staff is always courteous and helpful. the staffs knowledge and experience gives me great confidence that i will receive excellent service.

Angela Furca

Mar 31, 2015

Always a pleasure dealing with all departments at Sunbury Ford Motors. And the work is fantastic from body shop

Jeanne 3rd Sonta owner

Mar 31, 2015

Everyone at Sunbury Motor were very professional, helpful and made it a great experience in purchasing my car. Thank you for a great experience.

Marie Clark

Mar 31, 2015

2014 Escape I have been buying my vehicles from Sunbury Motors for 30 years and I am very pleased with the service.

Deb M

Mar 29, 2015

Very honest and fair. Great customer service. Mark and Anthony were very professional and courteous. This is the second vehicle we have purchased from them and I would not go anywhere else. Their service department is superb and honest

Terry Bowersox

Mar 29, 2015

F-150 4X4 2009 Truck.Overall service was good. I did have one issue with the tailgate making a clunk noise when lifting it up and down.My truck is under extended warranty and I felt that this problem should be corrected at no cost. The bushings need replaced. I was told I had to buy new ones,the service tech did pump grease in the tailgate and this helped.I learned that this issue has happened before to other trucks also. Maybe Ford could look into better bushings or a way to correct this issue?The staff was very helpful. Mike and Danny do a great job at Quick Lane, Sunbury Motors in Sunbury, PA. Thank you for asking for feed-back on my service. Terry,

drivinghappy

Mar 28, 2015

My personal experience at SMC was beyond my expectations. I've been burned by dealerships in the past and was hesitant to try a different one, but my car buying process at SMC was amazing. Friendly people who go above and beyond to make you feel confident in your purchase. Very efficient and attentive group of people who genuinely care that you're driving away happy. I will recommend SMC to anyone and everyone I know looking to buy a new or used vehicle. I won't go anywhere else in the future.

Black Fusion Hybrid

Mar 27, 2015

I found the Ford Fusion I wanted at another dealership. SCM not only got the vehicle here, but worked to get me the best deal without a hassle. The team at SCM not only want you to purchase a vehicle, they want you to buy from them in the future!

Mary Hardy

Mar 27, 2015

I had a 2013 Ford Focus leased. Sunbury Motors contacted me and explained that my lease was due to end shortly and that they had some great deals available. I explained that I was interested in a new 2015 Ford Escape. They said they had a big selection and they had some great deals. I went down to the dealership and found my car as soon as I pulled on the lot. We went inside and they made me a great deal. I signed the papers and drove away in the car I really wanted. I really like the no hassle get to the point process and it was a pleasure to work with Sunbury Motors to get what I wanted in my Car. If you want to deal with a no hassle get to the point dealership I highly recommend Sunbury Motors

Susan Mcdermott

Mar 26, 2015

Service and getting us in were very professional. Even caught late inspection sticker.

David Mull

Mar 25, 2015

2012 f150 Platinum. The service was great. The staff did a good job and very helpful.Staff and techs should get some type of recognition.

Joyce Lindenmuth

Mar 25, 2015

Everything was great as normal, even though they were really busy my car was taken in before my appt time and was surprised when it was finished so quickly. They did oilchange, rotated tires, replaced turn signal bulb and replaced air filter & airconditioner filter. Everone who works there are very nice and helpful!

Gerald Michaels

Mar 24, 2015

Salesman (Whitey) is a joy to work with, he really complements Ford and the dealership. He is extremely knowledgeable and down to earth. This was our 3rd vehicle bought from Sunbury Motors and Whitey and needless to say they'll get all our business and any other customers I can steer that way.

Joseph Kowalski

Mar 24, 2015

Staff was great, helpful and everything was done to my satisfaction. Quick Lane is super service!Thanks

Mark Sutsko

Mar 24, 2015

As always it is an enjoyable experience buying my new F 150. The dealership makes you feel like you're part of the Ford family, not just a customer.

Richard Danowsky

Mar 24, 2015

The service I received at Quick Lane is always top notch.

Christopher Smith

Mar 23, 2015

Service was great. Scheduling was considerably more difficult through the new on-line service.

Lawrence Glazik

Mar 23, 2015

made appointment online for a service, they took us in within 10 minutes. very satisfied.

Brian Ammerman

Mar 19, 2015

i feel the service was very good and the cost of the service was alot less than i had expected with the amount of work i had requested.i have no complaints with any of my visits to date.

Robin Sanders

Mar 18, 2015

Still having trouble with the sorrento. Twice, on our trip to Raleigh, it wouldn't start. Put the car from park into neutral and it started. was into the shop to check into the problem and the machanics couldn't find anything wrong. They thought it was the remote start that the dealer installed on the car on request when I purchased it. They disconnected it, at my expense, figuring was the cause of the problem... Wrong... it still sporactically will not start. Whether it occurs after a short trip into town and was parked... The incident occurrs.... Or driven many miles like we did to Raleigh... (Parked and when we tried to start the car ) it doesn't start unless we put it from park into neutral. We did have an incident when we were in Virginia and it wouldn't start. It was different in the fact that there was a clicking sound when we tried to start the car in an attempt to turn over. This problem was a discharged battery and started with a jump start. When the other incidents occurs the lights come on and that is it no turn over noise ...nothing. Then you put it into neutral and it starts. Just mentioning it (again and every time it happens) in case there comes a time that it doesn't start even in neutral so I have a history.

Valued Customer Keefer & Associates Inc Acct 8

Mar 18, 2015

It was actually my business associates who brought the vehicle up to your service area. Easy to pull in and pick him up and easy to drive in to drop him off at the end of the day to pick up the serviced vehicle. Fast friendly service who call you by first name. Your service personnel always look me and my associate in the eye and seem to care about us and our vehicle's condition.

Ismail Serry

Mar 17, 2015

I purchased a Ford Crown Victoria LX 2001 from Sunbury Motors Company, I found everything was advertised in their web site very true, I'm very happy with what I bought from them, the staff was very helpful and professional, the car was in exact shape they said it was, I will be one of Sunbury Motors customers and I do recommend them to all my friends.

Janis Venna

Mar 17, 2015

Great service, great customer service.I'm a person of few words. Just trying to finish the survey.

Kim Martz

Mar 17, 2015

We have been very pleased with our purchase and maintenance on our Ford F-150. We've had a few mechanical issues and the service department has repaired the warranty issues, no questions asked. We will definitely buy from Sunbury Motors in the future!

Nancy Miller

Mar 16, 2015

Good service will continue to deal there will purchase in future

Betty Gilbert

Mar 14, 2015

I haven't any problems with my Kia. I was treated very nice by my sales person, Austin, even went down a few times to find out how things work. I'm 71 years old and learn one thing at a time, so it took a while to figure out all the new buttons and knobs. This is our second Kia, pril and I got mine in July.....We're very happy with our cars.

Sue Radel

Mar 11, 2015

I had a very good experience with Sunbury Motors. Tony the salesperson was never high pressure but communicated well and thoroughly explained all details of my purchase. It was a smooth, easy transaction and I would definitely use this dealership again in the future!

Linda Newbert

Mar 10, 2015

As usual, my experience was very refreshing. By that I mean it was WONDERFUL... Compared to other dealerships that hire Moe, Larry and Curly!

Susan Wade

Mar 10, 2015

I purchased my car there maybe 1.5 years ago and use the quicklube service center the gentlemen there are kind and curtious I apprechiate their professionalism and the way they treated me! No one is rude or mean or short with the customers they do the work quickly and getcha in & out

Tom Wolfe

Mar 9, 2015

Great service. I do not live that close but it is worth the drive for my peace of mind. They always check everything and let me know if something needs attention. I appreciate the crew taking time to look at everything. Thanks to all!

Aaron

Mar 3, 2015

I just purchased my 3rd vehicle in last 5 years and all 3 were bought from Sunbury Motors. I keep coming back because they treat me with respect and are not pushy. If I tell them I don't like a particular feature, they don't keep pushing it. The sales rep, Chris F., is so easy to work with. He goes the extra mile to make sure you are satisfied. I just want to thank Sunbury Motors for doing a great job and being customer friendly.

Charles Dakshaw

Mar 3, 2015

good job.....need to learn how to calibrate maintenance monitor......

Patricia Hughes

Mar 3, 2015

last week I lost my car keys and was very frantic. I was able to call my salesman and he gave me the combination to my car so I could get my spare key.

Constance Heffner

Mar 2, 2015

Everyone was just great as they always are!!I totally trust that they will always do a great job.

Erica Walter

Mar 2, 2015

They got me in the same day & got the work done quickly! Thanks again!

Jeff Mitchell

Mar 2, 2015

Excellent service, on time appointment. I now have an office in your area and prefer to service my truck at Ford Dealerships. I will use you facilty when I need service and am in yoour area.

Charles Tice

Feb 27, 2015

I purchased a Lincoln MKX; had first service done last week; excellent treatment and service always.

Edward Ciocco

Feb 27, 2015

I have a 2012 F-150 and the service has been very timely an professional every visit I have. I have made many visits with already having 154,000 miles on this vehicle.

Jeffery Farrell

Feb 27, 2015

Ranger. Great. Yes.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!at!!at

Linda Yeager

Feb 27, 2015

I had a great experience during my recent service appointment. My car was ready when promised. The staff was friendly and explained what was done. The incentive/rewards program for the oil change/tire rotation is great,I don't know any other dealership that has such a program.

Todd Barretts

Feb 27, 2015

Had to cancel my appointment as I was pulling into parking lot because we got a call from our renter saying water pipes burst. They were very understanding and when I forgot to reschedule someone contacted me which was great because it had slipped my mind.

Tracy Dudash

Feb 27, 2015

This was my second vehicle purchased from your dealership and my parents have also purchased their vehicle from you. I bought both new vehicles and my parents bought a used one. We found confidence in Austin Martin and enjoy dealing with him when looking for a new vehicle.

Harry James Jr

Feb 26, 2015

It is always a pleasurable experience at Sunbury Motors!

Robert Appel Jr

Feb 26, 2015

2015 XLT great service Very helpful staff Ian and Jaret

William Paddock

Feb 26, 2015

I was mostly satisfied with the service. The only thing that bothered me was I was told I may need to have my spark plugs replaced because of a low maintenance reading. When I told the attendant that I had just had my spark plugs replaced the last time I was here he confirmed what I said when he checked the computer. He then went back and talked to the mechanic and told me that the mechanic must have read the maintenance check wrong.

Christy Kreiger

Feb 25, 2015

It was easy to schedule the appointment, and everything went as planned. No problems!

Colleen Klock

Feb 25, 2015

Painless purchase, love my escape! Staff very knowledgeable and helpful.

Deborah Wert

Feb 25, 2015

Salesman was available right away and very courteous and thorough and patient

Jean Smith

Feb 25, 2015

I purchased a 2010 Lincoln MKZ from Greg Worhacz in 2009 and I am very satisfiedwith the service I receive from Sunbury Motors and the helpfulness of Greg.

Kelly Long

Feb 25, 2015

Had my vehicle serviced and the staff was very courteous and service was excellent. Repairs were done much quicker than i had expected.

Robert Steiner

Feb 24, 2015

My wife and I are repeat customers. We turned in our leased 2012 Optima and drove away in a new 2015 Sorento. Our salesman and the business manager were outstanding. We couldn't be more pleased.

Cynthia Raker

Feb 20, 2015

Everything was done well and in a timely manner.Your surveys are getting to be a pain.

Denise Troyer

Feb 20, 2015

I love Sunbury Motors' service department! They always treat me like I'm their best customer!

Duane Snell

Feb 20, 2015

I had an appointment. They were prompt and on time.

Frederick Owen

Feb 20, 2015

The service was fine but I like a smaller, personal situation where I know my mechanic and that is why I have patronized Dale Walter's garage in Northunberland for many years.I did appreciate the first service free on my 2015 Hyundai. Thank you.

Kelli Tyler

Feb 20, 2015

Staff was kind and helpful. Explained what was being done to car and even washed my car at no charge. Nice clean waiting area. It was a very speedy service time as I was a walk in.

Leo Mirolli Jr

Feb 20, 2015

My salesman took time with me to answer all my questions without me ever feeling I was being a pain.

Valued Customer AAAEast Central

Feb 20, 2015

I has my vehicle in for a schudled service at Quick Lane and from the appointed time to finish was less than 30 minutes, amazing.

Barry Buck

Feb 19, 2015

As always, service is 5 star, that's why I keep coming back and that's why i'v purchased 3 cars...

David Oelberg

Feb 19, 2015

Your wonderful staff called to remind me that I needed an oil change. They then called back to tell me my registration was also due--which was sooooo helpful because I always forget and then it's a struggle to get in there.The only thing they could have done differently was caught that I needed a recall visit before I went in, then I would not have to go back Monday! But at least I get to see some truly great guys again. :-)

David Roush

Feb 19, 2015

Always excellent service, that's why I keep coming back.

Dennis Wydra

Feb 19, 2015

I had a concern about the reading time of a CD on my radio/CD unit and your tech man came out and helped me understand why the 1st CD I put in took about 12 seconds to load.Thank you!

Cathy

Feb 18, 2015

2014 Kia Sorenta. Staff very nice and pleasant. Do an excellent job.

Gretchen Loy

Feb 18, 2015

Car was in for a recall and service department noted a serious problem with engine gaskets? -- and so I scheduled another visit for that and other items to be taken care of. I don't usually go to the dealership, thinking it will cost more than other local shops, but I know I can depend on the Hyundai dealer service department to specifically know my Hyundai! I appreciate Craig's help -- and (I'm sorry, I don't know his name....) a very tall gentleman in service department.

Harry Tapper

Feb 18, 2015

Everything has been good with Sunbury Motors ... I have no complaints with them at all .. Good job.

Angela Furca

Feb 17, 2015

service is always great, no matter what department dealing with. this past time was for bosy shop work do to hail damage - excellent job!

Gayle Mullan

Feb 17, 2015

No problems. Everything went smoothly. Mike and Danny are nice to work with

Robert Hauck

Feb 17, 2015

Greg Worhacz was the salesman I dealt with. He was very professional and knowledgeable about the vehicle I wanted to purchase. I ordered a Mustang GT and the overall experience at your dealership was great. When the vehicle came in and I first saw and drove it, it was better than I anticipated. When I picked up the Mustang Greg took the time I needed to explain the features gadgets.

Robert Whyne

Feb 17, 2015

This is the 4th car I've purchased this year from Sunbury Motors - I believe that really says it all. I'm very satisfied with the service, quality, and reputation of Sunbury Motors and Ford.

Roy Casey

Feb 17, 2015

Staff was EXTREMELY polite and helpful. Would recommend.

Steven Benscoter

Feb 17, 2015

We purchased a Rio Sedan hatchback. Wyman Hoyt is a great car salesman. He goes the extra mile to make sure we are Happy Customers.

Heather Rummerfield

Feb 16, 2015

Quicklane is always accomadating to get me in when my schedule allows.

Marlon Jones

Feb 16, 2015

A couple of months ago my wife amd I purchased a brand new Ford Focus 2014...it had been many years since i last purchased a brand spanking new vehicle and we were very cautious in doing so...we actually desired to buy new used ...but our finances did not support in doing so...there was a particular car we wanted to get and we were disappointed when we could not get that car out of the lot....the sales representative showed us some other cars that would be more suitable for us in this particular situation... especially with the large discounts and rebates they were willing to give to us by purchasing one of those vehicles and so we did... it was much more car than we expected...so beautiful....nice and spacious....and most importantly to us ....very affordable... my wife and I are very busy and have vere hectic schedules ...and to be honest we did not have a lot of time to spend on looking around for vehicles and getting no results....everyone there was so helpful and courteous....so friendly....we do not even live close by to this dealership...but i can honestly say i was more than blessed by visiting Sunbury Motor Company....just the other day we got our first oil change for our car....the service was fast and friendly and if we had questions about anything the staff was more than willing to help and answer questions...i remember that same morning another older woman coming in by herself just wanted someone to check her tire pressure and oil level before she started out on a long trip to see her family...she was not scheduled to come in ...no appointment...but they still assisted her with a smile....i was really impressed that day with Sunbury Motor Company....

William Spade Iii

Feb 16, 2015

My service tire light came on my F-150 King Ranch and would not go out.They had it in and out in no time,all tires needed air and got new wind-shield wipers in no time.That's why all are work is done at Quick Lube---------------

Craig Kling

Feb 15, 2015

I gave you a 4 this time because after I got home the check engine like came on. This has happened the last 2 times I have gotten the oil changed. I have had to run my car back and have the car checked over. Each time a sensor has had to be reset.

Diane Dwilet

Feb 15, 2015

We have a 2011 Soul KIA. Bought it brand new. I called to have Quick Lube order four brand new tires and when they came in to schedule an appointment for us. I wanted the same tires that were on my car and sure enough that's what they got me. I was happy. When I got my bill there was no charge because Mike told me we had our service done on schedule so the first set was free. WE were very happy. Something like this goes a long way towards our loyalty to Sunbury Ford and its subsidiaries. Thanks again for the good and honest service that you provide.

Thomas Hess

Feb 14, 2015

Had the 100,000 mile service, plus new fuel filter, air filter and sparkplugs installed on my 2008 Ford Escape.

Thomas Lute

Feb 14, 2015

Issues with my F-150 were handled well by the service department. The issue with the polymer coating however has not been, resulting in another inconvenience of finding a time to get my truck there to have it examined.

Donna Hovenstine

Feb 13, 2015

Put 4 new tires (free) at their suggestion. Didn't try to sell me other things. Prompt and efficient.

Se Kwon

Feb 13, 2015

Two words - THE BESTJason was my salesman and didn't waste a minute negotiating for the car that I was interested

William Mackey

Feb 13, 2015

The staff are always helpful and friendly. Especially Dan Bottinger

Deirdre Girardi

Feb 12, 2015

My vehicle was due for servicing and I needed it scheduled before taking a trip. My request was quickly accommodated and my vehicle was ready for pick up much sooner than I expected. The staff at SMC Quick Lane are always polite and take their time answering questions.

Gary Reichenbach

Feb 12, 2015

I appreciate that the staff were willing to go the extra mile to be helpful. I went for an oil change and to set an appointment for a recall visit. The staff were willing to see if both could be taken care of at the same time. I appreciate not having to make another trip.

John Krause

Feb 12, 2015

2012 Kia Sedona, service was very efficient and complied with our phone conversation. Tires were in balanced for I used thevehicle on a weekend trip.

Kim Fisher

Feb 12, 2015

Mike & all the guys are great....car was nice & clean when picked up - thanks for the wash job - service was fast & complete...

L

Feb 12, 2015

They were able to get me an appointment quicker than I expected and the wait was shorter than expected.

Robert Manning

Feb 12, 2015

Awesome front desk people, my appointment was on time. I had a issue with due to a rear end collision preventing it from passing inspection. The car had no metal or light damage only a bumper issue. They worked it out until the adjuster could look at the car. I am VERY grateful and very happy with the service of the SMC QuickLane !

Alison Hart

Feb 11, 2015

Staff friendly ,informative and knowledgeable . Jared Savlov worked his hardest to get me a good interest rate and was available anytime I had further questions, also quick and efficient with my paperwork .Chris the salesman was pleasant and very informative when I had questions about the vehicle also quickly obtained me a loaner car when I needed the vehicle checked for an issue .Ron Schoch is also very helpful with information about parts and service .

Cindy Sheesley

Feb 11, 2015

very pleased nice people,, quick service,clean waiting area

Connie Buck

Feb 11, 2015

I phoned the dealership for information about Hyundai roadside assistance when I locked my keys in my car this morning. The lovely people there provided me with all the information I needed with a smile. I was back in my vehicle within one hour.

Edward Blair

Feb 11, 2015

As usual, great service from Sunbury Ford for my Kia Sorento

Jerry Heintzelman

Feb 11, 2015

fast and efficient. comfortable waiting area. Need newer magazines to read while waiting.

Mary Tiffin

Feb 11, 2015

They were polite, kept me updated, and provider a loaner. I appreciated all of that.

Angela Furca

Feb 10, 2015

My car had hail damage and Sunbury ford body shop did an excellent job fixing it - great job !

Crisane Cook

Feb 10, 2015

work was done correctly and in a timely manner.Thanks,

David Permar

Feb 10, 2015

Staff always helpful work done in a professional way.I never have to worry if the job was completed correctly.

Jason

Feb 10, 2015

Our salesman, Whitey, was great he drove 90 minutes to pick me up (at 8am!) so that I wouldn't have to rent a car to get to Sunbury. He found exactly the car I wanted (a 2014 CMAX Energi) and made the process smooth. Other dealerships ran me around in circles, made promises they couldn't keep, lied to get me into the showroom, tried to sell me a car other than the one I was looking for, and/or had no idea how the CMAX worked (two different dealerships ran the battery dry before I even arrived to look at it, and then couldn't figure out why it wouldn't run!)There was none of this funny business at Sunbury everything was quick and painless.

John Blessing

Feb 10, 2015

Fast efficient service. Folks are always friendly and keep you apprised of progress servicing or repairing your car. They always return the car clean and ready to drive away.

Tammy Bonawitz

Feb 10, 2015

Had my car serviced and needed a loaner car. Quick turn around time with getting appointment /car. Greatly appreciated

Amy Rhoads

Feb 9, 2015

The staff was very nice and helpful. I honestly felt my Escape was being taken care even with a follow-up for an oil leak at the next maintenance visit.

Donna Wagner

Feb 9, 2015

I had been looking for a 2014 Ford Focus Titanium for a couple of months. I had a 2011 Ford Focus but really liked the upgrades in the Titanium. I found one I liked at Sunbury Motors but had to cancel several appointments with the salesperson, Dave Jimison, due to the weather and illness but finally was able to meet with him and make the purchase. Dave explained everything to me throughout the process and the day I picked up the car, Dave sat in the car with me and my daughter and went over all the features and answered my questions. He was great to work with! I haven't even driven the car a week yet and I love it! The car drives very nicely and I am very pleased. I also enjoyed working with Joe Galiley in customer services and he also made a follow-up call to me to a couple of days later to see how I was doing with the new car. Mark Anderson was also very nice to work with in the finance department. I couldn't have asked for a better experience!

Drew Heintzelman

Feb 9, 2015

They were very nice and professional. They worked quickly and with great detail

Justine Fiamoncini

Feb 9, 2015

As always I had excellent customer service and they were very courteous and professional

Norman Britton

Feb 9, 2015

What is there to tell? "2nd to none!"I just can't find any better things to say.I just love the way things are done here.

Larry Klinger

Feb 8, 2015

Sales Staff Was Very Helpful Thank You Larry L KLINGER

Kathy Burton

Feb 7, 2015

I was very pleased with the Service Person I dealt with, and I was very pleased that the 75,000 mile service for my Kia Sportage was done within the amount of time I was quoted. I loved the fact that the car was washed and looked great when finished. All in all, I was very pleased.

Kelsey Resendes

Feb 7, 2015

Quick repairs. No long wait..............................................................................................................

Martha Milbrand

Feb 7, 2015

Every time I visit express I am treated to the best service and the employees are gracious to all customers and also very helpful.

Paul Cote

Feb 7, 2015

Excellent service, consulted with recommended repairs, attentive to requests.

gdan63

Feb 6, 2015

Bought a 2005 Spectra with low mileage very pleased with the price and the salesman great job I will be back for my next car.

Karen Kratzer

Feb 5, 2015

As always excellent service, friendly staff and seervice was completed in a timely manner. No long wait. I will certainly continue to do business with Sunbury Motors.

LJ

Feb 5, 2015

I bought a 2014 Ford Edge a few days ago from the dealership. The staff were very friendly and helpful in explaining all the options we have and walk us through all the features of the vehicle. We recently moved to PA and had some issues with the out-of-state driver's license but the people there were very patient and helped us resolve the problem. Will see how the parts&service dept does in a few months when we go back for service.

Roy Burns

Feb 5, 2015

Repair - Staff always courteous and helpful. I was treated with kindness and respect.

Ruth Trometter

Feb 5, 2015

I've been dealing with SM for a long time now,have no complaints.

Tammy Bonham

Feb 5, 2015

I bought my 2014 Hyundai Tucson from Sunbury Motors. My salesman was Mike Defeo and he was excellent to work with! I traded in a 2006 Tuscon, which I had LOVED!!! I was a little hesitant about going through the car buying experience again, but Sunbury Motors made it very enjoyable. Thank you Sunbury Motors, I LOVE LOVE LOVE my new car!!!

Valued Customer Keefer & Associates Inc Acct 8

Feb 5, 2015

I got my F150 stuck in a ditch while snow plowing last Saturday. I tried to pull it out with my Dad's tractor but to no avail. I finally called SMC for a wrecker because they have 24 hour service. Within one hour Paul shows up but unable to get up my Dad's lane because of drifting snow. He did not give up however and drove up, backed up and drove up and backed up about 10 to 12 times. He finally got there to pull me out. He was very courteous and professional. I was very happy at getting out of that ditch. It was cold and windy by the way. Paul did a great job!!

William Bingaman

Feb 5, 2015

The customer service guys are very nice. They reach out to help you. They also offered the odoclub and took the time to explain it in a nice way. Also, always have good coffe available.

Carol Templin

Feb 4, 2015

The service department was very helpful in getting my car repair as the car had a recall on the clutch and seal of the transmission. Thanks guys !!

Linda Kile

Feb 4, 2015

I received my first set of tires for my 2012 Sorento. The staff was very courteous. The service was timely.

Bethann Shaffer

Feb 3, 2015

I purchased a Mazda CX-5 from Sunbury Motor Company. This obviously is not the type of car that SMC specializes in, as they are a Ford dealer. Despite it not being a Ford, the staff, salespeople, financing people were wonderful to deal with. My husband and I take purchasing a vehicle seriously, and we do not like to be rushed. Our salesperson did not rush us whatsoever and allowed us to take as much time to think as we needed (even allowing us to stay 30 minutes past closing time). We did not finance with SMC, we went through a local credit union that SMC does not deal with. Even with that, they were flexible and handled everything professionally.We spotted a crack on the break light that the management/sales person did not see. They offered to fix it at no cost and apologized profusely for them not seeing it. The part was brought in and fixed before we even picked up the car.

Denise Hoffman

Feb 3, 2015

Craig at the parts/service center was extremely sensitive to my needs and helpful in providing a solution to expedite my vehicle maintenance most efficiently in consideration of my demanding schedule and financial means. He was very helpful and friendly. My vehicle is running well and I always appreciate the care the staff take in assuring the vehicle does not get soiled in the maintenance process. The free car washings with each service is icing on the cake. Fantastic service. I'm a very satisfied customer and your company and staff have kept my vehicle running virtually problem free since I purchased it in 2006. I plan to buy my next vehicle from Sunbury Motor Company and continue regular servicing with your establishment. I have recommended your service to others, some of who are also now loyal customers. I love the Quick Lane experience as well-friendly, helpful and knowledgeable staff.

Lloyd Kerschner Jr

Feb 3, 2015

Salesman was excellent, learned our needs and was eager to meet them. This was our second vehicle purchase at your dealership and will revisit in the upcoming year to purchase another.

Teresa Kuhn

Feb 3, 2015

Much more pleasant experience than a dealer we visited in the Harrisburg area. We were welcomed and treated as a valued customer. Low pressure other than when extended warranty was offered. Thought the glass coating would have been done day prior of picking up car. Tony Hughes took the time to answer any questions we had explained everything to us as well as went over the basics of the car before we left.

Carol Laudermilch

Feb 2, 2015

As always, our service experience was very good. Our car repair was satisfactory. We had to wait several months to get an appt. due to the heavy need for service related to severe hail storms in our area, but our car was drivable, and this created no problem for us.Our insurance covered the cost of a rental car while the car was in the shop, so this also was not inconvenient.

Daphne Molick

Feb 2, 2015

My appointment for my oil change was at 4:00. I arrived about 5 minutes before 4. My car was taken in to be services only a few minutes later. I really appreciated that, since I was waiting and didn't have anywhere else to go that day. The complimentary car wash was extremely welcome. the sun was out that day and my car was caked with salt from the previous day's snow storm, so it was great to get all that washed off.

William Walter

Feb 2, 2015

As usual, quality work by a top notch staff. I highly recommend this service center for all your automobile needs.

Curtis Rothermel

Jan 31, 2015

Awesome experience from start to finish. Bought a 2007 Jeep Grand Cherokee. Dean Blakely and Skip Hurst were true professionals. New sales staff should shadow them and learn what customer service is truly about. Love the vehicle and would purchase another In a heartbeat from them. Thank you for a great experience.

Kathy Wagner

Jan 31, 2015

I am extremely satisfied with Sunbury Motors Company and definitely appreciate their service. I arrived without an appointment and was accommodated in every way. Even offered a loaner car as I waited to have my vehicle serviced. They are truly an organization who goes over the expected and what normally would be sufficient when dealing with a customer.

Susan Hopewell

Jan 31, 2015

We like Sunbury motors but the tech who worked on our navigator left a little to be desired, although it all worked out in the end. The Sirius radio module had gone out and my husband had bought me one for my birthday and attempted to install. He did get to where he could hook it up but decided taking shifter console off was more than he wanted to do. So we called and made appointment, let them know we had the part, just needed it swapped out. I left the radio on, on Sirius when I dropped it off. Hours later my husband gets a call stating that it was wrong module, and needed programmed. It was WORKING when they pulled it into the garage!!! We did our homework before buying the module, and yes it was used but there was nothing wrong with it. My husband told them this and insisted that they go ahead and install. They were to call when finished, which they had estimated at 1 1/2 hours. 15 min before closing (we didn't know that they were closing early due to the death of Bob Mertz, a very distant relative of my husband) WE called them to find out it was done. We couldn't make it over in time so I arranged to pay by cc over the phone so that they could leave it on the lot so I could pick it up as I needed it early the next day. I will continue to use their service, in the past we have had nothing but A+ service, this must have been a misunderstanding, and the phone call forgotten.

Gretchen Driver

Jan 30, 2015

Purchased 2011 Dodge Grand Caravan. Staff was very helpful. Pleased with service, quick and easy with no pressure from sales staff.

Kimberly Finlan

Jan 30, 2015

2013 KIA OptimaAustin went above and beyond to find me exactly what I was looking for.My first auto that I purchased all by myself and it couldn't have gone more smoothly.THANK YOU!

Mary Schneider

Jan 30, 2015

Your service department never fails to amaze me... super positive attitude. Thank you

Roxanne Delinko

Jan 30, 2015

Kyle Artley was great, a real nice guy and salesman. I bought my 2014 Kia Soul from him last year and recently upgraded to a 2015 Sorrento with his help.

Samuel Troup

Jan 30, 2015

loved the car wash always nice to me friendly staff There is one thing wish you had a repair shop quick lube in the Shamokin area

Shasta Culp

Jan 30, 2015

I brought my vehicle in for 4 new tires. Overall I am satisfied, however it took over an hour to do, even when I was 30 minutes early for my appointment. Maybe speeding up your services to meet the needs of your customers will improve your overall rating in customer satisfaction.

James Smith

Jan 29, 2015

2011 Taurus, service was good, no problems like my previous visit and the staff was helpful and polite.

Gary Kerstetter

Jan 28, 2015

It was a 2004 Ford F-150 XLT Club Cab, Black with Tan Int. Very Clean excellent running Truck at a Fair Price. Wasn't pressured into buying something I didn't want. A Pleasure to Deal with

Harold Prentiss

Jan 28, 2015

I have always had a superior experience in the deakership whether I was purchasing or in for service. Be it the main shop or Quicklane the staff is always accommodating. They take the time to explain what was done and why. I have purchased my last 5 vehicles here and my son is also a customer. It is also a comfort to know they care so much and I recommend the service department to everyone. Thank You

Kathleen Reiland

Jan 27, 2015

By phone, I was given excellent updates on the service being done to my KIA Sedona van. The service managers were able to answer all of my questions and explained the functions of the parts that needed to be replaced.

Gary Smith

Jan 26, 2015

Real fast service, short wait and service manager was great.

Nichole Hicks

Jan 26, 2015

The staff at the Quick Lane is always so helpful and very kind. I always feel as though they are looking out for what is best for me. Very happy with my service!!! Thank you!

R Pontius

Jan 26, 2015

Reliable, makes sure everything is perfect with your purchase!

Robin Sanders

Jan 26, 2015

In regards to the question on why I purchased my car at sunbury motors, Kia......Austin sold me my first sportage and then my Sorrento. When my kids got a very bad deal with another dealership he helped them by pulling together the purchase of their forte. You don't need a friend in a salesman but it does help when someone is there to deal with your concerns and help a person out when an unreliable dealer has taken advantage of your family. As far as I'm concern Austin is the man I want to sell me my next car and it will be a Kia!In return I have used quick lane service for repairs and minor service for my cars. It is easy to schedule service and it is done right the first time. Any problems voiced are taken seriously. I have had problems and they did their best to address them and if the problem can't be diagnosed it is noted and closely followed.

Terry Maiden

Jan 26, 2015

Friendly, eager to help, and speak clear in a manner that a customer understands.

Dmarie

Jan 24, 2015

Purchased my 2015 Ford Escape a week ago & couldn't be happier! Will deffinatly purchase from again!