Tipton Motors reviews

Gail Hanson

May 21, 2015

Tipton has always given good service. Since I had to bring my car over during a very short break from work, I would have appreciated faster service in leaving my keys and picking it up. Usually it would not matter to be in line but yesterday it was a problem.

Walter Krack

May 18, 2015

Great Service dept. Quick Lube great crew easy to work with friendly. Positive experience

Enedina Truan

May 15, 2015

I chose to not have all services done because I had just had oil changed in 3/30/15, also new tires purchased elsewhere recently had tire related maintenance done for free. Price for remaining services still too expensive.

Alicia Rodriguez

May 4, 2015

Excellente service poir the company and the employee-Thank you-

Patricia Diaz

May 1, 2015

Ford 2012 Edge. Ricardo Gonzalez and crew worked through all the issues that kept popping up with me vehicle. They were determined to fix it right no matter what. Thank you!

Marilyn White

Apr 28, 2015

I appreciate the service that I receive at Tipton Auto Group. I always feel like I am important and valued when I walk in the door.

Tess Cortinas

Apr 21, 2015

The salesman was extremely friendly and helpful when it came to picking out a new car. He didn't pressure or overwhelm me with cars that were not in my price range or style. He was courteous and didn't feel like a shark like other dealerships tend to be. I am very satisfied with the excellent customer service I received from all that helped me in making my first new car purchase. I am very happy with my Ford Focus, and will be back again to buy other vehicles in the future. Tipton Motors helped making buying a new car fun and exciting. Will be referring others to this dealership from now on.

Angelika Potempa

Apr 20, 2015

Helpful and friendly staff, fast service, clean facility. Excellent

Emilio Perez

Apr 10, 2015

Braulio, at Tipton, was very helpful and knowledgeable when talking to me about my vehicle issues. Definitely commend him and the Tech that explained the process w/ my vehicle. Kudos to Tipton Ford for having these fine folks tending to a nervous customer.

Edward Gonzalez

Apr 8, 2015

Great staff. All around excellent follow up and take care of the customer which is top priority.

Richard Schwartz

Apr 6, 2015

Took truck in for oil change and tire rotation. The service tech identified another problem -- bushings were worn out on tie rods. He changed those out, too, all in a very timely manner! Good job!

Art Wojciehowski

Apr 1, 2015

had the works package and found the car washed and ready to go with no problems

Enedina Truan

Mar 31, 2015

No complaints. They even remembered to re program my system information (oil life) and also put the window sticker to remind me & easily check the approximate time when I'll reach the mileage.

M J David

Mar 28, 2015

I purchased a new Ford Edge using Ford financing. The online pre-approval paperwork and online forms were easy. The dealership was ready with all my papers very quickly. Sales and finance were friendly and efficient. I was never pressured to buy a car I didn't like. We agreed an a very good price quickly and the financing rebate was great. I love my car and buying it was not a hassle.

Irene Romero

Mar 27, 2015

Fernando is the young man that attended me when I arrived at the Quick Lube for an oil change on my Ford Edge. The service on my vehicle and customer service was great. Keep up the great work.Irene Romero

Almanzor Perez

Mar 26, 2015

Change oil was great, but when we ask about navigator system is not working last week properly, the answer was you need buy a new navigator card, When I bought the Explorer, I think the navigator system is working every time, This is my 7 car in tipton ford, and I have more problems with this car, first in collision deparment (take more time for fix the explorer and I need return 3 o 4 times for little problems),I live in Port Isabel and Tipton ford is in Brownsville and know this with the navigator system.

Dina Cedeno

Mar 25, 2015

ERASMO IS ALWAYS FRENDLY AND EFFICIENT AND GETS MY CAR BACK TO ME QUICK AND WASHED, HE IS THE BEST

Teresa Faile

Mar 24, 2015

It was great! The sales man was great! They made sure i got what i wanted for the amount that i wanted. I was very pleased when i left Tipton.

Ben Wasike

Mar 16, 2015

Customer service rep Erasmo is very professional, the shuttle driver and service are quick and the quality of repair work is outstanding too.

Jerry Boss

Mar 16, 2015

Always receive quality service at Tipton Ford ; courtesy with a smile :)

Esau Rincon

Mar 12, 2015

Great service with a smile! I am always treated as family since only buy Ford vehicles for the last 20 years. Tipton Ford has always provided me with the only the best service anybody could ever ask for. Now, I am teaching my two sons where to go for great service as they soon will be customers for as long as i have been. Keep it Good!

Darak Weaver

Mar 11, 2015

QuickLane is very good at what they do... Always friendly, eager to assist.

Maria Moctezuma

Mar 10, 2015

I purchased a 2008 jeep patriot i love the truck and how it functions the service was great and the help was great also

Rosalinda Garza

Mar 9, 2015

I knew that I could go to Tipton ford and get what I wanted. The staff there is awesome and treated me like family. I felt very comfortable there and I would go back there again. I highly recommend it to my family and friends.

Jaime Ibarra

Mar 8, 2015

Next time wipe down the dash when doing the car wash!

Esteban Pruneda

Mar 2, 2015

Each and every time i show up there, they take great care of me and my work vehicle extremely well.

Ivan Welker

Feb 27, 2015

Was welcomed and was provided very good service on a warranty item (battery)...service even reprogrammed my blue tooth phone access to my 2012 Expedition.

Jesus Rangel

Feb 27, 2015

2014 ford fusion. Service was great. Went for an oil change during my lunch hr..

Jim Vandenberg

Feb 27, 2015

I left the truck, they called when it was donepaper work was all done.nice peopleeverything was clean everything was good

Sara Enriquez

Feb 27, 2015

Great customer service never had a complaint about this place

Edna Butler Revocable Trust

Feb 20, 2015

I like the employes there they are so nice They got me right in I told them I had to get it done as soon as they could as I had to get back home my husband was not well

Diana Rodriguez

Feb 19, 2015

Friendly, informative, effective, and quick. I've used to take our vehicles elsewhere for oil change but 2 yrs ago I started coming here and wouldn't change.

Luis Sierra

Feb 17, 2015

We needed a second vehicle and sought our trusted sales person whom we have known since 2001. Thru the years we have purchased several vehicles not only for us but my mother, brother and friend. He took care of all the details we simply told him what we preferred and within a couple of days we were driving off in our new(used) 2013 edge sel. It was more than we expected and he made it possible! Our family is a Ford family but most importantly is a Tipton Ford loyal customer. The service we have received has always been excellent from the sales team to the service. We look forward to purchasing our next vehicle when our teenager is ready to drive.

Teodoro Espinosa

Feb 16, 2015

The sevice was well called to verify the amount and parts always up to date when, how very honest customservice.

Travis Treat

Feb 14, 2015

This was my 5th purchase. I purchased a 150 Everyone was very professional and a good experience for me.

Carlos Carboney

Feb 13, 2015

Good service, faster and excellent, Satisfied and large variety of vehicles

George M. Garcia

Feb 13, 2015

I purchased my 2012 Escape on July 2011. The service was excellent! Yes!

Guile Vela

Feb 11, 2015

It was done quick and it was done right I I would recommended this dealership

David Lugo

Feb 10, 2015

I have a 2012 F150 FX4. The services were performed quickly and the staff was very friendly.

Hugh Albright

Feb 10, 2015

2014 Ford Fiesta. Second service - "The Works" - February 9, 2015, Tipton Motors Brownsville Tx.

Melik Kauachi

Feb 10, 2015

always a pleasure doing business with the dealership

Karen Elbert

Feb 5, 2015

I can say, that purchasing my 2010 edge and having it serviced there several times have all been VERY pleasent experiences.The salespeople, the service people have all been top notch!When its time to buy another vehicle. it will be come from there.

Ricardo Ayala

Feb 2, 2015

Excellent service! I was attended by customer service as I arrived. They asked what I needed and attended to my needs.

Amanda Saenz

Feb 1, 2015

Arrived there with an urgent tire problem. i was greeted and helped right way! Very professional service.

Cheryl A Taylor

Jan 30, 2015

Erasmo was very helpful, explained what work was done, and talked to me about future needs. I asked him to have the team do a quick vacuum on the interior, since i didn't have time to go to the carwash. I picked up the car and it had been given a wash and a super interior cleaning- yea!Also, the driver, don't remember his name, who drove me to and from work was very congenial. Thank you for the good service.

Joseph Rodriguez

Jan 30, 2015

Erasmo went out of his way to be helpful. He is a tribute to Tipton Ford. They are lucky to have him as an employee.Tony Rodriguez

Nicholas Serafy

Jan 30, 2015

Great buying experience. I couldn't have asked for more. I walked in one afternoon for a test drive and drove out with my new Expedition the same afternoon.

Miguel Herrera

Jan 29, 2015

Very courteous and fast service from the staff at Tipton Motors.

Jose Martinez

Jan 28, 2015

fast and reliable service . very satisfied customer

Tomas Villarreal

Jan 28, 2015

Great service on my Ford F-150. The staff knows how to talk to people and were respectful.

Guadalupe Castro

Jan 27, 2015

Overall excellent service . Mr. Art Portales gave us outstanding service ,will definitely refer our friends and family .

Philip Stroup

Jan 27, 2015

Your people are extremely helpful and pleasant and did everything to make the service totally pleasing. Thank you

Will

Jan 27, 2015

As always, compliments to Richard Rodriguez in Service. Richard identified required suspension work for my 2004 Thunderbird. An appointment was made over the phone, all parts were ordered, so that when my appointment time came the service occurred without issue. Thanks!

Francisco Lopez

Jan 26, 2015

Victor was knowledgeable on the F-150 Supercrew & answered my questions. He was always polite & people professional. He got us wat we wanted. He's a great person & an asset to your company.

Jacoba Hampton

Jan 26, 2015

had a great time haggling over the price. Friendly, knowledgeable salesman..

Billy Sanders

Jan 23, 2015

Quick lane manager Fernando was extremely polite... He answered all my questions, he arranged my drop off and pick back to dealership.. I will be back to have my car inspected... We also had my husbands F250 Super Duty serviced there and he was pleased with the service too...

Charles Jakosa

Jan 22, 2015

oil change personal wee greatperson in service department did not know what I was talking about. he finally sent me to parts & they explained what I needed & how to install it.part was card for the navigational system. I found it hard to believe the person in the service office did not know what I was talking about,Charles Jakosa

Juan Rodriguez

Jan 22, 2015

I purchased a new ford Explorer and despite not having the best credit, my salesman and the manager got me financing I could live with. Will definitely be returning when i trade up.

Darin Strong

Jan 20, 2015

the guy who helped me in the quick lube lane was very helpful and accurate as far as information and time.

Jason Wolfe

Jan 20, 2015

Was a quick and complete Quicklane servicing. I was attended to in a professional manner , the car was cleaned, the service was prompt. The needs of the vehicle were explained to me afterward.

Paul Leal

Jan 20, 2015

Great customer service! Excellent attention to detail. Comfortable waiting area.

Nora Rafac

Jan 19, 2015

The staff is always friendly and helpful. Our entire family uses Tipton Motors for our automotive neds.

Rusbel Gonzalez

Jan 19, 2015

EVERYTHING FAST AND EASY!I CAM PREPARED FOR AN ALL DAY THING AND I WAS OUT OF THERE WITH A NEW CAR BEFORE LUNCH.

Yvonne Gonzalez

Jan 19, 2015

had an oil change done to my 2013 escape staff was helpful offered a free car wash to find out the car wash machine is not working but was offered a rain check so I hope to take it soon as the whether clears.

Alan Patrick Gracia

Jan 16, 2015

Quick and very convenient service. They did a great job.

Ana Gomez

Jan 16, 2015

GREAT STAFF, QUICK AND THOROUGH SERVICE AND AWESOME PARTS DEPT!

David Skaggs

Jan 16, 2015

Everything about this purchase was awesome. Your website was very helpful so that I could compare and shop around online before I made a decision on what I wanted to buy prior to coming in. Then I came in and meet with Ray Saliz. He helped me find the vehicle I saw online, test drive it and get the terms that where acceptable to me and my fiancee. His level of service was excellent and I will definitely come to you guys when I decide to make another purchase. It was well worth the short drive from Mercedes.

Gerald Bublitz

Jan 14, 2015

New 2014 F-150 XLT Supercab. Everyone was very nice and helpful. They got me best rate of 1.69% and found the color F-150 I wanted. This is my 2nd F-150 from Tipton and was going there

Rene Mares

Jan 14, 2015

My experience at Tipton Ford was beyond my expectations. Thank You Jose Luis!

Rey Puente

Jan 12, 2015

I have always been treat with great care at your dealership.

Braulio Salazar

Jan 9, 2015

GREAT SERVICE AND FRIENDLY PEOPLE, THEY MAKE YOU FEEL WELCOMED

Griselda Perez

Jan 9, 2015

It is always a great experience when I have to take my care in for service ...weither it be oil change, maintenance or for a state inspection ticket. I always feel welcome thank you for the great experience time after time ...

Jerry Boss

Jan 9, 2015

Service with a smile! :) Prompt service. Didn't have to wait an excessive amount of time. Polite servicemen. Thanks, Tipton Ford!

Dora Salinas

Jan 8, 2015

Great! Every time I take my truck for maintenance, I get a good job done. Also I have never had any problems with my truck.

Felix Deanda

Jan 8, 2015

The staff was great overall. I own an Escape 2011 I did have to wait long quick service. Thanks

Maggie Espinoza

Jan 8, 2015

Very good customer service. Very friendly, nice environment.

Ruben Coronado

Jan 7, 2015

Clean facility. Courteous staff. Work on my car was done in a timely manner.

Dorothy Schoenmakers

Jan 6, 2015

I was assisted immediately and the car was serviced quickly and efficiently.

Guillermo Leal

Jan 6, 2015

This grading is only for the quick lane department. They are excellent. Sales service was very unprofessional at the time of my purchase.

Marilyn White

Jan 6, 2015

Everyone stepped up to help in taking care of my car. I had an appointment to have my car taken care of and I came down with the flu. Lynda Furgatch and another employee came and picked up my car for me so that I would not miss my appointment. The car was taken care of quickly considering it was a holiday that week and the service was completed in record time. I always appreciate the time and attention that is given to my automobile needs.

Beau Johnson

Jan 1, 2015

I cant believe how simple you guys made this process. I appreciate you!

Berenice Herrera

Dec 31, 2014

I took my jeep in for an oil change. The service was excellent and I will definitely be going back. The staff was very courteous.

Gloria Flores

Dec 31, 2014

Was received with a pleasant smile and courteous tone of voice. I was in and out in a very short timely manner. And I was on my way also with a clean car.

Roger Goettsche

Dec 31, 2014

Very good service Dept and friendly staff great display of new cars and beautiful dealer ship

Dagoberto Garcia

Dec 30, 2014

Service was top notch!The staff was above and beyond helpful.

Edward Zahratka

Dec 30, 2014

excellent. GooD. people. Love them i will be back

Joe Cespedes

Dec 29, 2014

We got our Ford Flex detailed and are very pleased. Our car looked brand new, we rcommend Tipton Ford!

Diana Rodriguez

Dec 25, 2014

I've been going to this dealership for years and I've had only great experiences. .Thanks tipton ford keep up the good job

Frank Nuckols

Dec 25, 2014

Great buy on my 2013 f-150. Fast lane oil change was just that !

Lizbeth Shanholtzer

Dec 24, 2014

This is our 4th vehicle purchase in the last year and a half, and it has always been wonderful. We are a Ford family and it will continue to be this way. We just purchased a Ford-F250 and with no regrets.

Maria Cardenas

Dec 24, 2014

All perfect Mr Robert Lozano is an answome and helpfull person and thanks to George Martinez in finance for his help

George Tuokko

Dec 23, 2014

Mr. Reyes very polite and helpful explained everything they we going to do with the 30,000 check

Jt Cantu

Dec 23, 2014

I always take my cars to get oil change at ford. Service is fast and excellent and the people are friendly from management through the garage. Excellent, awesome, and simply the best. Love ford services. Thank you all so much for always being there for my family. Your the BEST!!!

Ricardo Vasquez

Dec 22, 2014

Service was ok, can't complain I highly recommend you guy to other friends.

Jaime Salazar

Dec 19, 2014

Good, in / out within 30 minutes for oil change. Very Happy

Jose Arias

Dec 19, 2014

On Saturday the 12th of December I went to the Ford agency to get a tire replaced that I had purchased at the same dealership six months earlier. When I walked into the service area and saw the employee who had attended me the last time and he remembered that I had been there six months earlier with the same problem. Same tire, same side and same type damage. Although he did not offer or provide any type of warranty discount on the six month old tire when I asked, they got on it and had me out of there pretty quick. Thinking seriously about buying bullet proof tires though. Thanks and Merry Christmas.

Jose Ines Vargas

Dec 19, 2014

Sales and executive personal awesome gents. ...will came back in the future. ..thanks Tipton

Salvador Cortez

Dec 18, 2014

Very fast service, less than an hour dealGreat salesman Arturo PortalesExellent crew

Arnold Trejo

Dec 17, 2014

Erasmo was extremely helpful and exceeded my expectations.

Daniel Gonzalez

Dec 16, 2014

HAVE A 2015 EXPLORER AND LOVE IT!THE SERVICE WAS GREAT AND THE STAFF WAS FRIENDLY.FELT LIKE A PART OF THE FAMILY.

Monica Revuelta

Dec 16, 2014

I have had nothing but great service at Tipton Ford.

Bertha Cruz

Dec 15, 2014

Everything great! Erasmo is an awesome person, always takes care of my cars, I don't even ask how much it's going to be because I trust him and the Ford name.

Edwin Miller

Dec 15, 2014

They replaced a new battery that I had just installed at Superior Ford in Minneapolis. It had a crack in the case.

Jimmy Haynes

Dec 15, 2014

I came in for an oil change. The experience was a friendly one and the service was excellent.

Lynn Clay

Dec 12, 2014

Fast trusted service , friendly staff , drive 30 miles to have oil changes .

Imelda Sarmiento & Luis Sarmiento

Dec 11, 2014

We Purchased a 2014 ford fusion . We were very happy with the services provided by Mr.Macario Maganda and Mr. Frank Carnica .. excellent costumer service very professional staff .. we will definitely recommend our friends and family to this Dealership .. :)

M&J

Dec 11, 2014

We have two vehicles purchased from you. My friend has purchased three vehicles from you in the past & was happy to be a part of newest purchases!Your employees make us feel like they are happy to see us.They are friendly & move with great enthusiasm to service us.A+ to you all.Thanks so much for being the best on the area for us.Jack Commerford & Marie Farchik:-) :-) 2013 F 150Transit 2014

Rachel Sauceda

Dec 11, 2014

Erasmo is always very helpful! He knows me by my name and always has a smile.

Griselda Abete

Dec 10, 2014

To whom it may concern: I am the proud owner of a brand new, 2014 Ford F150 truck. I previously owned a Ford F150 King Ranch truck that drove like a dream. I loved the aesthetics of it, so I was not in a hurry to purchase a replacement. However, every time I drove by the car lot, I swear I could hear a faint murmur telling me to drive in. Last week, I buckled and went in. I requested my previous sales consultant, Moe Sandell, because my prior experiences with him have always been top-notch. True to form, Mr. Sandell waited for me until I got out of work, and greeted me with several models that met the specifications I had given him over the phone. The test drive and the "figures" flowed along in a very timely manner. While I waited, Mr. Sandell answered several questions that I had about another potential trade-in for one of my children. Upon signing, he was very thorough in explaining how to navigate through all the different features. It was very late in the evening, yet, I never felt rushed or pressured to stop asking him questions. Since my purchase, my truck has become the topic of conversation at my place of employment. In addition, I have had to give several "joy rides" to some. I have already recommended Tipton Ford and Mr. Sandell to several colleagues, one of which will be going by this weekend. This has been, by far, the best experience I've had purchasing a vehicle. It is refreshing to see a dealership so in tune with its customers. Bravo, and continued success!Best regards, Mrs. Griselda Abete

Jose Sanchez

Dec 10, 2014

2014 Ford Expedition. Went in for oil change. Staff was very efficient, helpful. Was in and out in no time. They even washed my precious vehicle. Came out sparkling and happy. Thanks. Keep up the good work, and we'll return again and again.

Jesus Cardenas

Dec 6, 2014

Yes it was grate service and quick I have owned several trucks and from different manufacturers and ford has been the best service hands down . Grate job great team thanks

Karina Vasquez

Dec 4, 2014

The employees were more than helpful, courteous and concerned for my safety.i appreciate their timely manner and their great work. Thank u

Mario Rodriguez

Dec 3, 2014

Excellent service with a smile. Wonderful, helpful and outgoing staff. Thank you!

Joaquin Gutierrez

Dec 2, 2014

All was well...exempt that I thought your prices were pretty high for changing a brake light....35$ is a bit high for a simple light....

Russell St Peter

Dec 2, 2014

Oil change. No appointment. No waiting. Got right in. Even washed my truck. Great job

Juana Maria Inskeep

Dec 1, 2014

The work was done in a timely manner. I will continue to bring my f-150 in for service. The car wash is a very nice touch.

Ruth Machado

Dec 1, 2014

The job was done fast and effectively. I did not have to wait too long.

Blanca Muraida

Nov 28, 2014

Service was quick and we were greeted by professional staff very welcoming

Cynthia Reyes

Nov 28, 2014

Very helpful service person and gave me enough time to consult with my husband by phone did not feel pressured to buy anything. Service was fast !!!

Braulio Salazar

Nov 25, 2014

GREAT SERVICE EVERY TIME I GO IN FOR MY OIL CHANGE

Christine Reed

Nov 25, 2014

Very friendly. Accommodating. Helpful. Answered all my questions.

Ana Gomez

Nov 24, 2014

VERY FRIENDLY AND EXPERIENCED GROUP. ESPECIALLY THOSE PARTS DEPT GUYS.

P Salinas

Nov 24, 2014

The young man that helped me was very courteous and explained the services in detail.

Silvia Rodriguez

Nov 24, 2014

Luis is excellent he was able to get my Escape in and out of service real fast.

Marco Sanchez

Nov 23, 2014

Good waiting time. Service staff explained work to be done in a friendly manner.

Steven Kelly

Nov 22, 2014

comfortable waiting area, oilchange was done right away, the service manager even informed us of a recall that was going on with the drivers seat.

Adan Lopez

Nov 21, 2014

All was good except the wash there were a lot of pieces of cloth on the side steps. Left hood and fenders dirty

Angelica Martinez

Nov 21, 2014

Very informative to my needs and pleasant. When above and beyond. Was informed it was time for the oil change and it was done in a timely manner.

Nora Rafac

Nov 19, 2014

Because of the quality of service, I bring all of my vehicles to Tipton.

Gail Hanson

Nov 18, 2014

The service was prompt and I was driven back to work and picked up later and my car was washed...what more could I ask for?

Robert & Ann Buchanan

Nov 18, 2014

We have dealt with Tipton Ford for many, many years and are always pleased with the service and workmanship that they provide. Erasmo is our "go to man" in the Quick Lane, and we appreciate him a lot. Also, we have bought every car we've owned in at least 50 years from Tipton. Mil gracias! Robert and Ann Buchanan

Juan Degollado

Nov 16, 2014

Sales person was really patient and knowledgeable.

Benigno Pena

Nov 14, 2014

Cool service by Mr. Hector Lopez. He knew everything about the new mustang. Very good in explaining everything. Thanks to him we concluded the deal in a matter of minutes.

Glenn Lemke

Nov 13, 2014

Rudy was very professional and helpful. The entire process was no hassel and very short. Almost enjoyable!

Maria Vargas

Nov 13, 2014

It was a good service and our sale person luciano was very good and answer our concerns he was great

Rene ortiz

Nov 13, 2014

Fast and friendly service! Staff is knowledge when it comes to car repair

Erik Mcgee

Nov 11, 2014

Erazmo was very professional! My vehicle is running well. The waiting area was very comfortable! Thank you.

Roger Stivers

Nov 11, 2014

We were so happy that there was a courtesy car to take us home and then come back to get us.

Ricardo Ayala

Nov 6, 2014

I was greeted in a friendly and professional manner. The employee Fernando made certain I have my F-150 inspected, he gave me his e-mail address so my insurance carrier could e-mail me a copy of proof of insurance. It worked out great!What I do have an issue with is the person who placed my Inspection Sticker on the vehicle. It was done poorly and unprofessionally. It made me wonder if he would do the same to his own vehicle. I was not satisfied with his job performance!!!

Alex Marks

Nov 5, 2014

Went for an oil change and was treated well. Service was excellent and fast.

Leandro Lara

Nov 5, 2014

Customer service was excellent and we had our vehicle back in a timely manner.

Miguel Cardenas

Nov 5, 2014

Everything was fine.goog services excellent facilities helpful personal

John Chosy

Nov 4, 2014

Got the timely, excellent service that I expect from Tipton Motors.

Olivia Atkinson

Nov 4, 2014

Service was good and attention to details. The long waiting time is the only issue.

Will Lanzet

Nov 4, 2014

During the past several years it's Richard's personal attention is what keeps us coming back to Tipton.

Ariana Mata

Nov 3, 2014

The salesman Jose Luis Guerrero was very nice and helpful. He tried to get me the best deal for my new vehicle. He worked with me for about two week and was always very patient and understanding of the type of vehicle I wanted and needed.

Luis Venegas

Nov 3, 2014

Brought car for a problem the staff was able to diagnose and in one afternoon fix it and had my car ready in 2 hours or less.

Michael Shannon

Nov 3, 2014

I always receive quick and friendly service and the prices are fair.

Sylvia Mendoza

Nov 3, 2014

Thank you so much. I enjoyed my new car and i enjoy that space that it come with.

Edgar Garay

Nov 2, 2014

Just one thing a little faster service. Everything else great. Thanks.

Miguel Herrera

Nov 2, 2014

I ended up leasing a 2014 Ford Fusion SE. I really appreciated the respect and professionalism from Mr. Arturo Portales and Mr. Frank Garnica. They were extremely helpful and patient in working a good deal for me. I never felt pressured to make a decision, otherwise I would have walked away as there are other Ford dealerships in the area. I will recommend Mr. Portales and Mr. Garnica to friends and family.

Daniel Sosa

Nov 1, 2014

It was great. But one thing I went to replace a headlight assembly. I ask if it would need a light adjustment and they said no " the auto service people. when I got my truck and drove it home. The right side headlight was not correct. I look it up online and it said that they do need adjustment. So I did as the ford online said and know it is correct. I know that when replacing the bulb no adjustment is needed but the complete headlight assembly is needed. the service is awesome i have no complaints whatso ever but please inform them about headlight adjustments or leveling headbeams

Racheal Baker

Oct 31, 2014

always quick and friendly service with Quick Lane, great staff

Robert Godinez

Oct 31, 2014

recalls were done, also oil change was done in a reasonable time.

Spencer Douglas

Oct 31, 2014

i was pleased with the service i recieved at the quick lane service dept

Valued Customer

Oct 31, 2014

I was kept well informed of the progress of the repair of my vehicle. The delays with the repair were not the fault of Tipton's, they were the fault of whomever manufactures the junction boxes for the Ford Edge. The third time (and THIRD part) was apparently what it took to get a functional part to complete the repair. The service writer, Braulio, did an excellent job of obtaining replacement parts as quickly as he could and communicating the status of the repair to me.

Carlos Flores

Oct 29, 2014

When I bought the vehicle, seller was really helpful, and I'didnt feel pushed to make the purchase.

Frederick Timm

Oct 29, 2014

The technician took my car in before the manager at the Quicklube arrived since I was early and was only getting an oil/filter change and an inspection sticker. He didn't have to do that, but it showed me the group cares about the customer. It save me about 15 minutes. Thanks

Sandra Patchett

Oct 29, 2014

Large variety of vehicles and customer friendly service rep.

Bob Trahan

Oct 27, 2014

I purchased a 2013 Ford Fusion when I lived in Mcallen and now I live in Laguna Vista. I was debating on whether I should go back to Mcallen for an oil change. I made the right decision by going to Tipton Ford. When I arrived there I hadn't even turned my engine off and there was Erasmo Medeles with a smile helping us right from the beginning. He answered all my questions and before we could have a seat here comes 2 bags of popcorn for my wife and I. Then when the oil change was done I was told that they even did a quick wash job on my car. I really never expected that and I'm still amazed at the way we were treated and I will definitely tell everyone of how great you guys are. I hope the rest of your service is as good as this department was to us. All I can say is THANK YOU.Bob Trahan

Arnoldo Martinez

Oct 22, 2014

Staff was very helpful and informative. Thank you so much for your service and your courtesy shuttle.

Darak Weaver

Oct 22, 2014

Staff helpful, courteous. Truck ready when they said, all very good.

Joe Cespedes

Oct 22, 2014

I feel comfortable getting the oil of my Flex changed at Tipton Motors, they have a nice waiting room with a TV, they pass my car thru car wash, and their customer service is great!

Daniel Medrano

Oct 21, 2014

Ford F250 fast service clean environment. I was out in 20 Minutes A+++

Sherri Eddy

Oct 21, 2014

The staff is great they know me and recognize me on a first name basis! I appreciate their personal attention to detail and their concern for my satisfaction in the work completed! I always tell others about my experiences as they too should feel comfort in the service done on their automobiles! I purchased my 2013 Mustang from Tipton in the fall of 2012! All service on this car has been completed by Tipton staff.

William Mueller

Oct 20, 2014

Fernando Soto continues to serve our family with excellent service.

Irma Martinez

Oct 17, 2014

The service was very efficient and quick. The staff was very helpful explaining what needed to be fix and what could wait for a little while. Thank you for a service well done.

Marco Sanchez

Oct 17, 2014

Service provided was done in a timely manner. I was set for my out of town trip with peace of mind.

Angelika Potempa

Oct 16, 2014

excellent service, no waiting timea happy customer

Silke De Gobeo

Oct 16, 2014

I am very happy with the service I received from Tipton Ford. Mike and Adrian did everything in their power to make my shopping experience a successful and pleasant purchase. I did not feel pressured and the treatment I received was fair and very friendly. They went above and beyond to make sure I am deciding on the right car. I will recommend the dealership to all my friends and I know I will enjoy my new Ford Escape. Thank you Tipton Ford.

Dino Chavez

Oct 15, 2014

To be honest, this was the best service visit I have ever had at Tipton Ford. I usually service my vehicle elsewhere because repairs take way too long at Tipton. However, yesterday Erasmo committed to having me out the door within the hour, and he was a man of his word, despite me asking for a few other add-on service issues after the fact.Kudos to Erasmo! I'll be back next time to see if he can repeat his commitment. Thank you!Dino

Juan Cortez

Oct 15, 2014

Was a good deal,excellent attention by the sales personal, thanks

Maria Reyes/ Maribel Saldivar

Oct 15, 2014

I always go to Tipton Ford to change my oil on my explorer i love there service their quick and always friendly and explain everything to us i recommend them 100%

Ana Gomez

Oct 14, 2014

VERY FRIENDLY, GOOD ATTITUDE... THESE PEOPLE KNOW THEIR SERVICE. PARTS DEPARTMENT KNOWS THEIR STUFF ALSO. VERY INFORMATIVE.WILL DEFINATELY RETURN FOR PARTS AND SERVICE.

Bertha Cruz

Oct 14, 2014

I've been taking my f-150 to Tipton for many years and I have to tell you... ever since that kid Erasmo started working there things really got better!!He doesn't sell me stuff I don't need only what is actually checked upon the free inspection. I look forward to seeing him as I know my vehicle is in good hands.Keep up the good work!

Catherine Cantu

Oct 14, 2014

Took edge in for an oil change & inspection on a Saturday morning. Was taken right away & everything was completed in a quick time.

Roxanne

Oct 13, 2014

Erasmo was really helpful. I went in to get my brakes serviced. I used a coupon that Tipton mailed to my house, so Please keep the coupons coming :) Great service!

Joel Torres

Oct 9, 2014

Purchase '14 Ford Focus had a good purchase experience. No issues.

Guadalupe Barajas

Oct 6, 2014

Really enjoyed the helpful sales representative and the finance manager. They were willing to work on my wants and needs. Not pushing for a sale but wanting to fill my needs of the truck. I would recommend to have another incentive when purchasing a vehicle at the dealership. Such as a picture with the new purchased vehicle enclosed with a calendar.

Lydia Lopez

Oct 3, 2014

I purchased a 2014 Ford Escape Titanium 2.0 Turbo. My buying experience was a very positive one. Adrian Alvarado and David Rodriguez a great help in making my buying experience a good one and helping me make my decision on what vehicle to purchase and what options I had. I appreciate their honesty and their willingness to help me. I am completely satisfied with the vehicle I purchased and the positive experience I had.

Mary Rivera

Oct 3, 2014

We have bought several vehicles at Tipton Ford ( my husband, son, daughter and I ) and this was the best experience I have had. I seeked info on line and I received an email with some info which was ok. I did not response. But then I received an email from your internet sales manager ( Luis R ) seeking my business so I replied and ask more questions and he responded right away and very kind and professional. There were a few days with back and forth emails so I decided to go in on Monday and meet the salesman. I was VERY IMPRESSED with all the knowledge and patience he had. It was a very hot day and I ask a lot of questions. I did not feel rushed and he had answers to all my questions. Very professional.

Rogelio Ortiz

Oct 3, 2014

Service with a smile! Awesome customer service!!!!

Ruth Koch

Oct 3, 2014

Everyone was very helpfull, anyway - why do you think I have beencoming back everytime I need service? - because it is very good.Keep up the good work. That's why we buy Ford. - OK..Ruth

Gloria Orozco

Oct 2, 2014

Replaced driver side mirror, staff did an excellent job

Horacio Zamora

Oct 2, 2014

Everyone was polite, very satisfied with the service.

Griselda Perez

Oct 1, 2014

The service was great as always. Prompt service and always very helpful with informing me if my car needs further maintenance...

Alfredo Ruiz

Sep 29, 2014

Service was quick and you workers were real attentive to my needs

Larry Vano

Sep 29, 2014

excellent service, timely got the job done, prompt no wiating

Ricardo Vasquez

Sep 29, 2014

Service was ok but they took very long to fix the problem.

Charles Humphrey

Sep 26, 2014

Great service, but car tied up all day.Need a gps for shuttle driver.

Jorge Pena

Sep 26, 2014

Great experience...keep up the good work....great job

Marilyn White

Sep 26, 2014

Your staff was attentive to my needs and concerns about my car. They made my experience a good one. Lynda Furgatch always makes sure that I have a seamless experience at the dealership. Fernando was very responsive to my needs and did everything I ask to have done on my car.

Jose De Luna

Sep 25, 2014

Richard , in Services is an excellent , person, always is there for the client

William Gutierrez

Sep 24, 2014

An appointment was set for a technician that will Sync my 2nd cell phone.

Jim Vandenberg

Sep 23, 2014

Service was excellent Staff was greet It was my 5th oil change It was FREE

Michael & Lora Calliham

Sep 23, 2014

Mr. Serna (Tiny) did a fantastic job with his customer service. He made my wife ,who is 8 months pregnate, entirely comfortable in every way. He was not pressing and made our experience extremely positive. My family and I have bought numerous vehicles from Tipton and will continue to return, only this time we will ask for Mr. Serna due to his great personal skills. The finance department was also fantastic . We felt like they weren't just getting us to sign a contract but that they cared about our needs as well. I run a business of 150+ people and would expect each one of my employees to act as they had. Thank you!

Rodney Ford

Sep 23, 2014

Staff very helpful I was in and out in a few minutes for an oil change even washed the truck for me service is always great here thanks

Maria Barbosa

Sep 22, 2014

I have a 2012 Ford Focus and I was very pleased with the service I received. I went in for an oil change and a tire rotation and the individual that attended to me did his best to make me comfortable and give me a speedy process. I left that day feeling very satisfied.

Pedro Garza

Sep 20, 2014

salesman most helpful and staff also. service was good, bought a 2013 f150

Dahlia Diaz

Sep 19, 2014

I bought a Chrysler 200! The service was excellent.The staff was friendly and professional .

Irene Pecina

Sep 18, 2014

The person that helped us was very friendly and helpful. You should always have people like him

Gloria Gonzalez

Sep 17, 2014

Ford f-150 awesome customer service & salesman. Would definitely purchase from dealership again

Susan Gomez

Sep 17, 2014

The Ford F-150 I purchased was exactly the vehicle I was looking for. The staff was extremely helpful and the transaction went smooth and fast! I will definitely return to Tipton Ford in Brownsville for future purchases and with no hesitation will recommend this auto dealership to family and friends !

Jay Hernandez

Sep 16, 2014

I like taking my truck to Quick Lane for my oil changes because frankly, they are pretty quick!I appreciate how they suggest other services but do not "press" me into accepting. Staff is always professional in every aspect of service.

Luis Silva

Sep 16, 2014

Great service, I would recommen my friends and family to Tipton Ford.

Rebecca Cervantes

Sep 16, 2014

Had maintenance done on my 2007 Mustang Convertible that I bought in April 2014. There was nothing wrong with it in the end so they did not charge a penny! Service was awesome and they were very straightforward. Steve was the person that helped me; he was cool and understanding!

Alain Nuval

Sep 15, 2014

Service was fast and advisor explained what I need to service next

Calvin Byrd

Sep 12, 2014

always courteous and helpful. all my vehicle service is done there.

Mandy Ramirez

Sep 12, 2014

2014 ford Fiesta. The service was great. Peter was very helpful. I was very happy with the outcome. Thanks

Jaime Vera

Sep 11, 2014

They did not run the Mustang through the car wash...

Roger Stivers

Sep 11, 2014

The service was great, the personnel friendly, the work done quickly, and we were happy as usual with our experience at Tipton Ford.

ALBEAR

Sep 10, 2014

Luis Rodriguez was awesome throughout the whole process. He made the buying experience one free of the usual anxious moments. Thank you Tipton Ford.

Jose Soto

Sep 9, 2014

Great experience. Friendly service. Work completed in timely manner.

Nelda Mark

Sep 9, 2014

Service was fine. Took a bit long, two people ahead of us. We own a for truck F150. No car wash. Machine broken. We were asked to bring the truck back in a few days but we took truck you be washed elsewhere.

Dora Camacho

Sep 8, 2014

we were very please with customer service, Oscar Martinez did a good job...

Javier Rodriguez

Sep 7, 2014

Service advisor was great, but the mechanics left a couple of things undone. The shifter cable came loose the same day we pick it up and they also left a water hose loose it was leaking water.

Paula Rodriguez

Sep 7, 2014

2014 Ford Fusion. Went in for courtesy oil change. The car was ready in less than an hour. It was washed from the outside. That was one less thing for me to do. Thanks.

Cassandra Hinojosa

Sep 5, 2014

It was wonderful, got what I needed and im very happy. Thank you

Nelson Pittman.......Balch Machine Co., Inc.

Sep 4, 2014

I had my F-150 services, tires rotated, and washed, My wait time was less than 45 minuted. Everyone was very friendly and made me feel welcome and truly appreciative of my business.

Omar Ortega

Sep 4, 2014

The staff was great! Robert the General Manager was great and Cesar the salesman was great as well. This is why we continue to buy cars from Tipton.

Veronica Vallejo

Sep 4, 2014

My salesman Luis Rodriguez was excellent, would definitely recommend him.

Michael Baker

Sep 2, 2014

quick, friendly service

Darak Weaver

Sep 1, 2014

They really take care of you at Tipton Auto Group!!!!

Jason Wolfe

Sep 1, 2014

Th service was prompt and delivered as expected.

Angelica Saucedo

Aug 29, 2014

I received A-1 service and attention my recent purchase of 2014 supercrew 4x4. will certainly return for next purchase. thank you

Reynaldo Lopez

Aug 29, 2014

I have been a customer of Tipton Motors for over 40 years. Service has always been very professional .

Roy Rivera

Aug 29, 2014

The dealership damaged a wheel stud while the vehicle was getting tires rotated and they imediately owned the problem and repaired it. That brought peace of mind.

Valued Customer

Aug 29, 2014

Friendly and courteous staff.

Gail Hanson

Aug 27, 2014

I already filled this out, but want to clarify that the main reason I decided on Tipton was Luis Rodriquez who made the purchase very easy

Kris Spicer

Aug 27, 2014

Richard, my service manager, ensures top quality service each time I come in. Robert, the diesel mechanic, also helps to get my truck in tip top condition.

Maricela Puente

Aug 27, 2014

We appreciate the attention and care in the recommendation from the staff. They found the vehicle we needed. And it was a good deal for both. Thanks.

Jerry Millsapps

Aug 26, 2014

2010 Ford Edge The service was timely and the service guy (Erasme) did an excellent job as usual!

Natalie Rankin

Aug 26, 2014

The mechanic was very thorough when explaining what needed to be done to my car. He came and spoke to me several times to inform me of the progress.

Ramiro Zuniga

Aug 26, 2014

Ford Focus 2013..oil change...excellent experience..excellent customer service staff

Graciela Rogers

Aug 23, 2014

Excellent sales people. I purchased my first F250. I love it. The sales person David was excellent.

Joe Cespedes

Aug 21, 2014

I feel very comfortable getting the oil of my Flex changed at your Dealership, Great Service!

Martha Cancino

Aug 21, 2014

I took my 2013 f150 for regular maintenance service was quick and very good service...rhanks

Tom Chavez

Aug 19, 2014

jOSE VASQUEZ IN THE COLLISION DEPARTMENT DID AN EXCELLENT JOB OF INFORMING ME OF ALL WORK DONE TO MY TRUCK.

Patti

Jul 22, 2014

This dealership has not only sold me a vehicle that I LOVE (2013 Ford Explorer), but they go above and beyond in taking care of me. I think it would be very hard to find better service anywhere, so I won't even be looking!!

Jose

Jul 10, 2014

I like the experience of buying at Tipton because the sales person Mr. Victor De Leon was very helpful and cordious.He helped us choose the car we were looking for and treated us with respect .I definitely would reccomend it to my friends and family.

Rogelio

Jul 4, 2014

The salesman Hector Lopez was very knowledgeable about the car we purchased and Tipton Ford was able to negotiate the deal we wanted.

Harriett

Jul 2, 2014

Joe Villareal in the service department is very helpful and makes the experience as pleasant as possible. Having free internet access in the waiting area was also a plus.

John

Jun 25, 2014

Luis and Adrian were great. Quick, easy and hassle free. First time buying a new car was a pleasant experience.

Terri

Jun 20, 2014

Richard in the service department went out of his way to make sure my car was fixed. He got me a rental car when the job proved to be longer than originally planned.

Tomas

Jun 17, 2014

The customer service was amazing. I've been to other car dealerships and Tipton blew them out of the water. The people knew what they were talking about and answered all my questions. Just a great first time experience and I will definitely go back in the future.

Alma P.

Jun 10, 2014

Outstanding Service!! Very friendly staff! Timing was perfect!

Mollie

Jun 4, 2014

Joe Villereal was terrific! He was so kind and patient with me. It took quite some time to get my car back, but it was NOT due to him at all - but a long delay from the adjusters getting back to my car insurance!He was great about ordering parts and making me feel important and he made my car just like new again! He really cares about customers and it shows! Please give him my thanks for being EXCELLENT!

Alfonso

May 25, 2014

Fast, free (factory warranty), washed and more than just oil change was done. I mentioned of a horrible smell when I turn on the air conditioner and Rick Guajardo handled it very convenient to me. So I was very glad about it.

Charles

May 22, 2014

Excellent experience from the time we first met Emily to the signing of the paperwork. Everyone we dealt with was courteous, friendly, and helpful.

Irma

May 20, 2014

The service advissor, Mr. Fernando Reyes, was very helpful and knowledgeable. He eased my mind as far as my car is concern.

Noe

May 20, 2014

What I enjoyed about my experience at Tipton is that everybody worked as a team. Emily was very friendly and helpful.

Elizabeth

May 10, 2014

In one word, Richard! Richard does an outstanding job. At each and every visit, he goes above and beyond his duties and provides us with the best and fastest service. I prefer to see him for any of my vehicle's needs.

Judith

May 4, 2014

Courteousness of salesperson. Didn't take a thousand hours to buy the car. Good attitude, not uppity, like at the Chevy place.

James

May 3, 2014

Christian Tostada was very informative and casual about his approach. He did not pressure us and was happy to compare different vehicles and models, never leading us in one direction or another, but he did seem to know what we really wanted and took us right to it. We love are car and love the way Christian handled everything. We couldn't be happier.

Bertha

May 1, 2014

Erasmo is it the best he's gotten thinner over the last few months and I just want to hug and kiss him every time I go to the dealership! You should be very proud of him!

Raul

May 1, 2014

Your Sales Representative Mr. Juan Garcia did an awesome job in showing us different vehicles and asking us what time of vehicles we were interested in. Mr. Puente also took very good care of us.

Odulia

Apr 30, 2014

Staff was very knowledgable of the car I was looking for. Got immediate attention and service for the car I wanted to buy.

Eduardo

Apr 29, 2014

I was greeted promptly and my vehicle was ready right away. I really appreciate that you washed my truck. That was not expected and for sure I will return for my next oil change

Lcfr

Apr 27, 2014

The customer service is great. The people there are courteous and helpful. I've never had a bad experience with tipton hyundai in Brownsville Texas

Myra

Apr 25, 2014

It was the quickest car purchase I have made. it was great to have someone waiting for us since we went through the internet and I was out of there with my new car in less than 4 hours

Andy

Apr 24, 2014

They helped me get my wife her first brand new car without any hassles and any questions I had they were there to answer them

Esmeralda

Apr 9, 2014

Always explain in detail what needs to be done and the options available. Allows me, the customer, to chose what gets done on my truck. Always friendly and professional on dealing with me the customer.

Dorothy Marlene

Apr 4, 2014

Very willing to work with us regarding finding a vehicle to meet our requests as well as seeing the value we placed on our used car that we were trading in. Thanks to Art in the used car area.

Erika

Apr 4, 2014

That it was relitivly fast, and not so confusing, sales rep knew his stuff and was very helpful with his answers, also the full tank of gas was nice aswell, being able to negociate my payments was the best i wouldnt be able to do that in any other dealership

Kris

Apr 4, 2014

I have the same service manager/representative since I've been in TX since 2010. It's nice to have a history with one person (Richard)

Javier

Mar 29, 2014

The salesmen were much more able to work things out with us than previous visits at Tipton when I ended up purchasing a vehicle elsewhere. This time around was much better.

Philip

Mar 27, 2014

The gentleman at the service dept. was thorough and explained the work to be done. He fully explained what is being done and what must be done in the future.

First time buyer

Mar 23, 2014

I had been shopping around but every where I would go everyone seemed to pushy and didnt seem to really want to help me. Then I went to Tipton Ford behind Sams Club and it was totally different the salesman David Sandoval was very nice and seemed willing to help and worked with me I would definitely recommend to go there my credit was not so good but David said it wouldn't be a problem and could get me approved and he did. Every one at the car lot worked together to help me.

Abel

Mar 22, 2014

The professionalism displayed by Mr. Joe Villarreal as he helped me in my difficult time. He was very curtious and professional with all the people that came in with their vehicles needing service.

Ricardo

Mar 21, 2014

We are very happy with the service that Tipton Ford has given us. All our issues with of my veichle we resolved.

Harold

Mar 20, 2014

From the first visit into the showroom and througout the purchase of my new vehicle I was greeted by a very friendly staff. Fernando, Adrian, and Eddie were friendly, courteous and professional. They went out of their way to make both my wife and me feel very comfortable through the whole new car buying experience.

Pauline

Mar 13, 2014

Was lost and on the wrong end. About to just leave. Was on the Hyundai side instead of Ford for oil change. Joe Villarreal proceeded to have the job done right there instead of telling me to go around building. I really appreciated that.

Robert

Mar 13, 2014

I recieved the best service I have ever recieved inpurchasing a vehicle. I told them what I wanted and they deleivered no questions asked

Annette

Mar 6, 2014

The young man that did the oil change on my truck was friendly and courteous.... Also the service rider did not go over or explain the services that the technician recommended . He just handed me the receipt with no direction.....

Armando

Feb 22, 2014

I had an excellent experience and will certainly be back this year to trade my 2013 f150 for the new 2015 f150

Yesenia

Feb 19, 2014

The service was great, the only thing that you need to correct your records because my name is not Yesenia, verify your information with your other software program & update accordingly.

Norma

Feb 18, 2014

Every time I come in to get my car serviced, I get a wonderful and genuine greeting from Erasmo. He is always so attentive and what I like is that he thoroughly explains the issue concerning one's car in layman terms. He always assures the customer that there is always a solution to a problem. You are very fortunate to have Erasmo as an employee who goes that extra mile for his customers.

Alma

Feb 17, 2014

Great customer service. Very attentive personnel. My salesperson made me feel very comfortable, down to earth and was never pressured.

Maria

Feb 14, 2014

I had the appt at 8 and Braulio told me it would be about 2 hrs before my car was checked due to previous day car problems. He informed me about my cars progess which honestly before this wouldnt have happened. I also had an oil change for free(didnt know 1st oil change is free) which took less than 30 minutes which I love! Service Dept is respectful and friendly.

Oscar

Feb 1, 2014

Comfort of the waiting area, and meeting others there. also, the wait time was relatively short, thanks. Why twenty - I am a person of few words.

Susan

Jan 30, 2014

I received prompt attention. The salesman showed me exactly what I was looking for without any high pressure of "up selling' me to a more expensive vehicle. I was shown various options, so I was well informed of warranties and programs that were available. Overall, I felt that the experience was positive and friendly. I now have a wonderful new vehicle at the price I was comfortable paying.

Natalie

Jan 28, 2014

One thing that stands out the most is that the service employees took the time to physically show me what was wrong with my breaks. Even though the expense was not expected and hard to swallow it was a bit more of reassurance as to why we had to get all the work done.

Maria

Jan 27, 2014

The sales person was knowledgeable and friendly.He made sure I had all the necessary information, and was patient. He knew how to match the needs of the customerto the dealerships available car models...

Tom

Jan 24, 2014

they addressed my problems in a very professional matter, Richard Gonzalez and Eric were very helpful . i take pride in the preformance with my F250 as far as keping up with maintenance.

Anna

Jan 23, 2014

The salesperson was extremely professional and patient(Mr. Hector Vasquez)--he didn't rush us nor try to make us buy something we did not really want.. We were offered coffee or water by at least 3 different individuals-----

Marilyn

Jan 23, 2014

I feel like I am well taken care of when I bring my car in to be serviced. The employees care about me and my car.

Ruth

Jan 23, 2014

Every staff member was very attentive. I was in a hurry and they were able to help me and even gave me a ride to my office so I could be on time.

Raymond

Jan 22, 2014

Everyone is very professional and their is no pressure when looking for a car, which makes it very pleasant when your buying a car. I have purchased two vehicles in the past four months with Luciano Hernandez. He and his management staff has always made sure i was happy with my purchase.

Robert

Jan 22, 2014

the service dept. rep. braulio was so very helpful and really cared about me and my problem. he did all he could to get it fixed in a very timely manner. he is great.

Blanca

Jan 21, 2014

I know each person in each dept and they already know what i want, need and like. Saves a lot of time. I enjoy the feeling of a family environment. Braulio in Service is awesome and Hector Lopez in sales is a great guy as well.

Mary

Jan 15, 2014

Service from the time I pull up, during my wait and reviewing the bill at payment time. Everyone is so darned pleasant and courteous...a change from other dealerships.

Juana Maria

Jan 6, 2014

Service was exceptional. I would like to know if a vehicle wash is included with the service provided. If so, my truck was not provided with this service.

Renee

Jan 6, 2014

The whole process was very easy and relaxed. The sales representative was pleasant and did not pressure us to make a decision. We will definately refer our friends to this dealership.

Siobhan

Jan 4, 2014

Everyone I spoke with was friendly and helpful. They answered all of my questions, asked me about some specifications I hadn't thought of, and were overall very knowledgeable. Luis took care to keep me in the loop every step of the way from finding a car, setting up a bluelink account, etc.

Aguilino

Jan 1, 2014

What I liked was that every body was very kind and patient answering all of my questions I had about the car I was bout to purchase. Victor Gomez was my salesperson an was very helpful as well as his manager Edward.I left the agency very satisfied with the car & especially the price. I would 100% recommend my friends to go buy a car there at Hyundai Ford.

Griselda

Dec 27, 2013

Always very prompt.... I took my car in at 8 in the morning and car was out by 9 was able to get on the road before 10 like I planned

Modesto

Dec 27, 2013

That I get reminder of my service on my truck.I get quick and good service good warranty and the best attention. Nice attitude from every ford personal.

Michael

Dec 12, 2013

I like the fact that I am remembered every time I go in and I'm just an ordinary customer. Excellent customer service! Erasmo was a great help in getting me set up and squared away.

Bertha

Dec 11, 2013

Erasmo is the best! He always remembers everybody's name, I've seen it when I'm there! He helps me with my car troubles and always gives me a great deal. You're lucky to have him!

San Juana

Dec 4, 2013

Art Portales our salesman, was very courteous and knew exactly what we needed. I truly appreciate the attention from Mr. Garnica the sales manager for explaining the warranties and the financing options as well.

Janie

Nov 7, 2013

Luis is a great salesman and knew everything about my new Elantra. He even did a comparison with other models to show me how awesome of a car I purchased. Thank you Luis

chuck jakosa

Apr 22, 2013

excellent experience at Tipton because of sales consultant " TINY " ended up buying a Ford Explorer Thank you ------ Chuck Jakosa