Tom Ahl Hyundai of Lima reviews

michellelynne0

Sep 20, 2016

I was very satisfied with my experience in purchasing my new car. They made sure that I was completely happy each step of the way. This dealership is always trustworthy and honest, so it made buying a new car from them even easier.

sdhenderson1951

Sep 17, 2016

Tom ahl's is a great dealership to work with. Never pushy and always has good knowledge of what they are selling. This is the first brand new car I've ever brought but I have come here for over 30 years. Fair pricing and good quality products.

gregslusher

Sep 17, 2016

Great car buying experience. Very knowledgeable salesman. A job to do business with. I will definitely make Tom Ahl my first stop when buying vehicles in the future.

MILLERWOOD

Sep 16, 2016

Great place to buy a car , suv, truck . We drove from Fort Wayne to purchase our third car from them and our fourth will be coming up in less than two years. TOM AHL the owner , thanked us for purchasing a car from his dealership and wanted to make sure we were Happy. imagine the owner in on a Saturday afternoon, that speaks volume of Pride this man has of his dealership.

bgy4444

Sep 8, 2016

Went to look for a SantaFe and got the one off I f the showroom floor. This is the 3rd vehicle purchas Tom Ahl. Two from the Chrysler lot.

cplyon

Aug 23, 2016

From the moment I entered the dealership to the moment I left with my purchase, I could not be more pleased with the manner in which I was treated. At no time did I feel overwhelmed by a salesperson, a finance person...no one. They all treated me like I was "King Tut". Would I come back again? You bet! At no time did anyone put pressure of any sort on me. I felt welcomed and they were all trying to make sure the sale was good both for me, the customer as well as the dealership

nicwright09

Aug 5, 2016

Terry is very professional and helpful. He is a good person to be connected with. The staff knows me at this point, and was able to help me quickly and efficiently.

jhnastn

Jun 11, 2016

Very well satisfied with my dealings with Tom Ahl Hyundai. Very well treated. Got a great car at a great price and definetly will recommend them to antone asking my opinion!

lenadarden

May 4, 2016

The guys at Tom Ahl were very nice.I am gonna be blunt being an African American young female sometimes it feels that I get treated differently especially since earlier that day I went to other dealerships ,but at Tom Ahl I felt good and that they were happy to have my business

michelle.adkins10

Apr 30, 2016

Great dealership, great price and wonderful service. I have never had such a great experience at a dealership then the one I had at Tom Ahl. The salesman was great and full of knowledge about my Hyundai Sonota Sport that I purchased. Tom Ahl even introduced himself to us and congratulated us on the new purchase. Very satisfied customer!!!

robboyle01

Apr 14, 2016

Great people, great car, fair deal and an overall wonderful experience. Would recommend to anyone. Ted Kill was great to work with, straight forward, no BS and friendly. Finance Mngr (Mike I think) was very good and organized.

beckdersh

Apr 12, 2016

This purchase was a necessity because we have all kinds of time now to travel. The research pointed us directly to the Tucson for a variety of reasons. It has been proven to live up to our expectations.

kbeamin

Apr 8, 2016

Car was what we wanted and staff worked with us to make the purchase enjoyable. Most likely will look to ton ahl for future purchases. Thought prices were competitive and fair for what we were looking for.

jswank0202

Apr 5, 2016

We came to Tom Ahl Dealership just expecting to shop but were very satisfied with the test drive, knowledge of the salesperson and especially the price so ended up being a customer.

bhughes17

Apr 3, 2016

We experienced a good overall car buying experience. The sales person knew his product well and answered any questions we had. We love our Santa Fe.

nicwright09

Mar 16, 2016

"Easy to deal with staff. Helpful and seemingly knew how to deal with all types of people.. Meaning, he didn't have ""programmed"" responses that some people tend to have."

drreiff

Mar 15, 2016

Worked with Terry the Techie and with the man who does the agreements (do not remember his name, but is a very nice man to work with). Have purchased or leased many vehicles through Tom Ahl over the past years, and have not had problems.

MILLERWOOD

Feb 16, 2016

We drive from New Haven Indian to Tom Ahl in Lima because of the friendly relaxed treatment and the prices. This is the second car we have leased from Tom Ahl, and both times Terry Hensley has helped us. He also was very helpful getting us acclimated to all the electronics in the car. We were there past the closing time, and Terry and the other salesmen never acted as if they were in a hurry for us to leave. Tom Ahl has a great team working for him. !!!

JonnyC

Jan 29, 2016

I have been a customer for years and everybody from Mr. Ahl down has always been respectful, courteous and made the experience as pleasurable as possible.

FORTRESS72

Jan 15, 2016

Would recommend Tom Ahl dealership to anyone wanting to buy a car.Have purchased six cars from T. Ahl over the years, have never had any issues.

ramguy4life

Dec 25, 2015

I went in to Tom Ahl's to trade in my truck to buy a newer used truck. Adam Hooker was a great salesman, he helped me to find a truck I really liked. He was also very courteous and responded to my questions and calls promptly and kept me in the loop about what needed to be done with the truck. Jeremy Addis also did a great job for my financing, he was very professional and friendly. Overall my experience was a 10/10! I would definitely recommend them to all my family and friends!

DLARUE45

Dec 9, 2015

Our Salesman was awesome. He should get a raise. Very friendly and certainly great with customer service. He would be a great leader for your team. I can't think of his name but he was great. I told him the price I wanted and they called me in about one hour.

LAURENKIRACOFEA

Nov 24, 2015

The staff was wonderful to deal with, no issues with any part of the process. Information was accurate and very easy to stay in contact with.

NB_BIKERS1

Nov 10, 2015

Good Experience Good Dealer Good Product And I do not like surveys just good dealers, they take up my time and don't do me any good thank you Jack (-:)

Misscheis3

Nov 3, 2015

I purchased a used vehicle from Tom Ahl Hyandai and they went above and beyond with great service. From calling the honda dealer to get the service records for the vehicle i wanted, they called the previous owners to see if they still had the original floor matts. They also did extra service work I asked to have done on the van. Five star all around

RBREAVER

Oct 14, 2015

I have brought in two different church vans (dodge ram wagon). 1st one - problem: would quit running doing down the road. Rec. call van was done. I picked it up, drove a 1/2 mile and exact same problem. I had to restart it 3 times and to limp it back to the service dept. #2 van - had service work done and told to change the oil. Oil was not changed.

Tess

Oct 9, 2015

Excellent knowledge of the product. No high pressure sales people. Finding the vehicle to fit all of the items I wanted in a new vehicle.

CLAMPROD

Sep 3, 2015

Ended up Working with both Tom Ahl and Ted Kill. Both were great and professional, serving without pressure, just (I'm sure) as Tom Ahl designed it.

jess33

Aug 26, 2015

I bought a used subaru legacy in may of 2014. After not even owning the car for a month I had to have the entire clutch system replaced which cost me 2000 dollars. After fixing that less than a year after purchase my head gasket started leaking and not only ruined my engine but also boiled my radiator. The car has now been sitting in front of my house for five months not working and will cost me upwards of 3000 dollars to fix. I had put four thousand dollars down on the car and have since paid 3000 more on the car. With the clutch and rental cars I had to get I am into the car for 10000 dollars. I still have 9000 more to pay on the car for the next five years and if I can fix the engine I will end up paying over 22000 dollars for a car that was worth 13000 when I bought it. I have contacted the dealer several times to see if they would either help me repair the vehicle or release me from my contract and take the car back so I don't have to continue to pay for a car that doesn't run. They refuse to help in any way and told me it's not their problem. I am a single hardworking mother who save up to purchase a good car for my family. I filed a complaint with the attorney general but unless the car dealership is willing to help there is nothing they can do. There are no laws protecting the buyer in this case. I thought I was dealing with good honest people but I was wrong. I know by law they dont have to help but they could help if they wanted to.Buyer beware

GANGLOFFC

Jul 27, 2015

The whole experience at Tom Ahl was great. Rick met us right at the door and stayed with us though the whole process. There was no pressure and I was pleased with everything. I went in with the thought i would have to fight to get a good deal and did better then I expected with everything. We got more then I expected for our trade in and they worked to find us the best interest rate. They also already had the lowest price on the car to begin with. Overall it was my best car buying experience so far. I will recommend them to anyone.

kim

Apr 28, 2015

Salesman Terry Hensley was great, able to accomadate a time for a test drive that suited us. Very knowledgeable about the Sonata. We went in to test drive a 2011 but ended up buying a 2015.Terry was excellent at explaining all the cars features and gave me his cell number if I had questions.Title arrived as promised. Finance department was great as well

Sonata Owner

Jan 6, 2015

Terry is very patient, knowledgeable, and not pushy. It was a pleasure working with him to find a new vehicle that was right for me.

johns44

Dec 30, 2014

I had the oil changed in my Sonata. today. I never let anyone change the oil in my vehicles, but I had a coupon for $19.95 oil change, and it is cold out. I checked my oil a few hours later, and it was a quart low and no leaks under the car. I contacted the service dept. to inform them. There is no way that the oil level was checked after the oil change, no matter what the service dept. claimed was done. I will probably never have them do any service on my vehicle again, due to the fact that I can not trust them to even pull the dipstick out and check the oil. As far as buying a vehicle from them goes, I have no regrets. They are easy to deal with and have pretty fair prices on their autos, and stand behind them.

bsdtwd

Oct 9, 2014

I purchased a used vehicle from Matt Ring on a Saturday. They were able to close the deal and have me back on the road within 3 hours. Mr. Ahl introduced himself when I was signing documents. Nice touch on Mr. Ahl's part. The only wrinkle was that after I dropped a fair amount of money at their dealership, I completed a Cars.com survey at Matt's request, drove home and never heard from them again. I waited over 30 days for the memo title. I emailed Josh in the F&I dept. asking when I could expect the title and he never responded. The title did show up via Fed Express. I would suggest a follow up call at the least and a reply to an email. The memo title had a letter from Tom Ahl asking for feedback. A simple follow up call or letter thanking people for their business (not 32 days post sale) would have made it a great experience VS. the "thanks, see you later" approach I experienced.

kcollin5

Sep 26, 2014

Bob Cook was my salesman and he is fabulous! He helped me find the right car for my son and I and got me a reasonable price and car payment. Josh Bosely did the financial part and he got me to less than 5% interest, which on a fixed income means the world! Bob showed me all of the features on my car and how to use them, also. I highly recommend going to him and buying from Tom Ahl Dealership!

sfhubbard

Jan 27, 2014

Matt and the entire team was very easy to work with. There was no high pressure. Everyone was courteous and friendly. Car was exactly what I wanted.

HyundaiJack

Jan 18, 2014

In attempting to trade a Tom Ahl purchased 2008 Hyundai Sonata I was insulted with the trade allowance.My wife wanted (needed) a 4-wheel drive and we settled on the Santa Fe. The Sonata hit a deer doing damage that I had repaired and excellently finished. The Sonata was in absolute beautiful condition, lowmileage and properly serviced. Service records were available plus service data available at the Ahl ServiceDepartment. The Sonata had a book value of over $10,000 The first appraisal the "grumnpy looking"sales manager put on the car was $6000. When I balked, in minutes, the salesman, Ted Kill, brought back his sales manager's "new" trade allowance of $7000. Wow!!! That quick a $1000 bump. I got a little heated (being Irish) but the sales Manager did not leave his office, nor did he acknowledged us. When trying to "steal" our, or any trade-in, more ability subtlety and salesmanship would be needed.. Having a little knowledgxe of the business I can spot that the "head wags the tail" so I hope this "knocks your socks off." Per haps some advertising money could be spent on training. I have this request remove my wife, Dr. Marjorie Walker, and me, Mr. John (Jack) Walker fromyour mailing list. We bought a 2013 (New) Ford Escape. We received excellent service, salesmanship,and the sales manager demonstrated a sincere, caring approach. And, we were given the proper trade allowance. I will be trading my "low mileage" Dodge Ram truck shortly, but guaranteed, Tom Ahl will not get the sale.

dryerlint

Dec 26, 2013

Was very pleased with my Experience at Tom Ahl. Ted Kill did a great job with my buying experience here. Tom was awsome also lol

facebook

Jul 26, 2013

My experience at Tom Ahl was very enjoyable. I had the pleasure of having Charlie Cypher as my salesman.His knowledge of the vehicle was amazing.Charlie assistance in me making the right decision on my purchase. I was most impressed by Charlie by assisting me as a person and not a women!I highly recommend Charlie and Tom Ahl dealershipThank You

brisner76

Apr 4, 2013

When I came out to your dealership I was a little angrey, I spent the better part of my day looking at cars and getting FALSE info on price and monthly payments on other cars. When Ted came out to great me I told him I didnt even want to talk to another carsaleman, that i had a long enough day but I had no choice being i was looking for a new car! Ted told me he would be upfront an honest with me and if he couldnt get me into a car for the price i wanted he would tell me upfront so he didnt waist my time. Long story short Ted Kept his promise to me and sold me a car for the price i wanted where as the other 3 car lots i was looking at did not. I will tell everyone i know about Ted and how he was one of the only carsalesman that have kept their promise to me.. Thank you again for selling me my new car but more so for kepping your word, that means more to me than anything else.

SatyaKondasani

Feb 27, 2013

Deal was over the internet.Sale went pretty quick.I would definitely recommend this dealer to anyone.Also the dealer gave the car with tank filled..I was impressed with this.

ARNIEW22

Feb 22, 2013

Mr Kill was a pleasure to buy a vehicle from. He gave me a great discription of the car and its operating details. the dealership was very clean and well maintained, I will buy mt next vehicle from Tom AHL.

james5040

Feb 22, 2013

I had a great experience! The sales staff were all extremely helpful especailly Bill Cook, Kathy, and Roger. I drove up from Cincinnati after work and only made it Tom Ahl about an hour before they closed. Not only did I recieve more in trade in than the five dealerships that I looked at in Cincinnati offered but I also purchased a vehicle for about 3000 dollars less than comparable vehicles in Cincinnati. Bill, Kathy, and Roger all stayed late so that I could get this deal done in one day and not have to make the trip up from Cincinnati again. Overall, I was very impressed with the deal that I got as well as the customer service. I would highly recommend this dealership to anyone looking for a new or used car. James C.

David Hess

Feb 2, 2013

I went to buy a car and found a Hyundai Sants Fe I wanted .We started to deal I told the salesman that I was offered x amount for my car for my car trade in and if they will match it I would deal with them but if they tried to low ball me I would leave .The salesman then said I dont blame you when the offer came in The salesman tried to talk to the sales manager tha gave the low ball price. he didnt care .The sales manager came over to me and told me the offer ,I was insulted I then said have a good day and left and will not reccomend or return to this dealer again The offer for my vehicle was well below the rough condition value of this vehicle and my vehicle was rated by 2 other dealerships at good condition value on NADA.

grimmd

Jan 14, 2013

Worked with Bob Cook on purchasing a 2012 KIA Sorento. Bob had to work to find me just what I was looking for at the price I wanted to pay. He found on in Kentucky purchased it for me to look at. He took a risk that if I did not like it I would not buy it and they would have another car to sell.When vehicle got here it was just what I wanted with the only thing missing was a trailer hitch. Bob took it and had one put on for me before I picked up the vehicle.

bolingerl

Dec 17, 2012

Tom Ahl goes out of the way to get you what you want if it's not already on the lot.I am a repeat buyer, this is the third car from him, and I will keep going back as long as he's there to sell to me!! He is a wonderful man as a person and a wonderful dealer! The sales associates know their jobs and are very informative and helpful as well.

lebbeskotte

Dec 17, 2012

Andrew was very courteous, knowledgeable, and helpful in choosing a car. I went to Tom Ahls looking at a used car, and ended up buying a new car. He did not pressure me into buying a car at all, just gave the information of the different types of vehicles I was looking at.

eutrup

Nov 21, 2012

I have given this dealership an A+ in my experiance. I have been looking for a new car for over a year and just could not find the one that fit me. Well I finally found it with the help of Ted Kill at Tom Ahl. I love this car and sugest to anyone who is looking for that just right new car go to Tom Ahl!

jatant07

Nov 13, 2012

We were interested in finding a newer SUV that was larger than my 2005 Jeep. We had a few cars in mind and wasn't quite sure what we wanted. He was patient and offered suggestions to what we may or may not want. After numerous test drives he helped us find a 2012 GMC Acadia that is exactly what we wanted. Andrew was professional, patient, knowledgeable and helped us find a vehicle that fit our family needs. I would definitely recommend him to help anyone find their next car.

rkmeech07

Jan 17, 2012

We recently purchased a used 2009 Subaru Impreza from this dealer. We drove 2 hours to this dealership due to the competitive price we saw online. After calling them the next morning, they held the car until we arrived. The car looked as great in person as it did online. As being first time car buyers, we ended up needing a cosigner for the loan and the cosigner could not make the trip with us. They were able to take all the cosigners information even though they were not present and we got approved for the loan. They needed the cosigners signature so instead of having us make another trip back, they sent the sales rep that we had been working with back with us on our 2 hour journey to obtain the cosigners signature! They were super helpful and patient the whole time we were there! We couldn't have asked for a better deal or better customer service! Every part of the experience was worth the 2 hour drive and we would not hesitate to do it all over again! Thank you so much Terry and everyone else that helped!

rgeiger74

Dec 31, 2011

After a long search, my wife and I decided to make a 60 minute drive from Indiana to Lima, Ohio to look at Tom Ahl Hyundai. (There are plenty of dealerships in Fort Wayne, mind you, and none too impressive.) Their prices seemed to be great online, so we figured we had nothing to lose. Imagine our surprise when we found a dealership with extremely friendly people - all of them. Genuine people. Not people who you feel are friendly while also scheming to steal your wallet. We've not seen happiness in a dealership like this before, let alone many other businesses. Tom Ahl himself came out to greet us; a very calming man. They were well versed in their product and had a great selection of new and pre-owned Hyundai's as well as other foreign models. They were forthcoming with answers, and honest like we've never seen in a dealership. We found on staff a great group of people not only willing to share their great products and knowledge of them, but their faith in God as well. Our sales person mentioned that the Kingdom is first there. And when was the last time you dealt with a dealership sales manager who was also a youth pastor?This was probably the most complete, calming, and comfortable big purchase - let alone vehicle purchase - that we've made. We bought an Elantra Touring from them and plan to make as many vehicle purchases from them as possible. Great job Matt, Roger, and Mike. Tom Ahl, you run a wonderful business!

delanydrd

Nov 19, 2011

Trevor Howery was amazing along with kelly in the credit office. The car was clean and ready to go when I picked it up. They even threw in a window tinting.

Bob Welter

Oct 28, 2011

I drove 300 miles to buy a used 2010 Toyota from Tom Ahl Hyundai. Because of the distance I had to trust Matt Ring (my salesman) to be my eyes to look over the vehicle for me. I am very particular about my vehicle's appearance. I was extremely satisfied with the condition of the vehicle and the friendly attention I was given while in their dealership. I got a good deal with great service. I would gladly drive the 5+ hours (one way) to buy another vehicle from them. Thanks again Matt.One happy customer,Bob Welter