Towne Hyundai reviews

mjkaspar

Nov 16, 2016

I recently turned in my lease vehicle and got into another lease. The team at Towne Hyundai made the whole process nice and easy for me. The staff was knowledgeable and professional. We reviewed a couple models that fit my general requirements then narrowed it down based on my needs. The process was quick and easy. I am very pleased with the experience from beginning to end.

shorenut

Nov 15, 2016

This is our third car leased from Towne Hyundai, and we have only good things to say about the dealership, our salesman and our Hyundai cars. However, it would be most helpful if Hyundai Motor Finance would utilize a yearly payment coupon booklet, rather than mailing monthly bills that arrive too close to the due date.

whaddupman21

Nov 14, 2016

Excellent, pricing, service, and follow up. I will definitely reccomend to my friends and family. Best shopping experience I ever had for a car!! WIll definitely return!!

fa0919hernandez

Nov 14, 2016

Javier made our purchasing experience very smooth. He was knowlegable, professional and great to work with. I plan to recommend him to friends and family.

aprilt17

Nov 13, 2016

Purchase takes way too much time. We were there all day. It shouldn't take that long for a sale. We knew what we wanted & there was a vehicle available. Finanacing shouldm't take that long.

brinodl123

Nov 13, 2016

Town Hyundai and it's staff continue to be the best dealership I have done business with. Your entire staff; management, sales, service customer service etc are professional, honest and maintain extrodinary customer skills. Yours is the only car dealership that I have returned to and will continue to do so. My salesperson Jose Matos was extrodinary. He quickly assessed my needs. He communicated all my options and cost in a clear and straightfoard manner. His professionalism and customer service skills could not have been better. He was friendly, considerate, patient and trustworthy. I can only add that I look foward to my next visit to Town Hyundai. Thank you so much for maintaining the excellant standards which provide customers with a stress free experience as well as enriching our Morris County community.

stan5

Nov 11, 2016

Joe treated us great as he always does this particular car was for my mom and he took great care of here she is a very happy lady

bcan124

Nov 10, 2016

Jake was very professional and helpful. He made the leasing process very easy and followed up right away. Very friendly and great service was given. I would recommended him to my friends and family.

evaarndt

Nov 10, 2016

This is our second Santa Fe. We felt no need to shop around because of the past relationship with this dealership and maintenance department. It's part pf our family!!

joker69th

Nov 10, 2016

The dealership was clean, well lit and everybody was friendly. Everyone looked after our interests They all knew what they were talking about. The Rep from the loan department was very helpful

klmolloy

Nov 10, 2016

This is the second vehicle I leased from Hyundai inside of 14 months due to an accident with my first truck. I returned to Towne Hyundai for 2 reasons; 1) my sales rep Fred Onorato and 2) the wonderful treatment I received the past year by the service dept. Once again Fred made the lease of this vehicle easy for me and even though he just leased me a similar vehicle last year, he still took the time to review all features with me. I told him where I needed to be on price and features and he didn't try to sell me anything I didn't need. He really was/is great to work with; the best sales person I've ever leased/purchased a car from. The service dept at this location is the best I have ever experienced as well. Every visit over the past year, I was greeted with a smile and a warm hello. Any issues noted were always fully explained to me and I was always given the option to decline the service. The online appointment process is great as well; very easy to use and very convenient. Also, my truck was always returned to me cleaned and ready to go. I look forward to similar treatment with my new truck. Thank you. Karen Molloy

lisacrupi330

Nov 10, 2016

A friend recommended I visit Towne Hyundai when I mentioned the desire to lease a car because he had a nice experience there when buying a car. I had no idea I would drive a new 2017 off the lot that day!! From the minute I walked into the dealership I felt well taken care of. The dealership was very busy that day, yet I never felt rushed, all my questions were answered, and I came away with a gratifying deal.

monil.16

Nov 10, 2016

Had a great overall experience. all the staff was nice and everything got done on time. Greeting ... test driving .. working the numbers... and taking the car out... everything went smooth.. and in timely manner.

edandstacy17

Nov 9, 2016

excellent!! always treated great!!! professional, never feel like im being taken advantage of. joe and his assistants go above and beyond the normal purchasing/leasing of the vehicle.

xmas1013

Nov 9, 2016

This is my third time leasing with Joe Ippolito. He is very professional and makes sure you are satisfied with your deal before you walk out the door.

Christine

Nov 8, 2016

I went in to find out about A specific car ( Genesis ) I had the opportunity to sit down with Fred Ontorato he knew everything possible about the vehicle and answered all my questions he makes it very easy to want to buy anything from him . Even tho I wasn't ready to purchase the vehicle and he gave me insight on the car and never once pressured me or made me feel uncomfortable . As soon as I come out of my lease I will be buying a vehicle from him . thank you Fred for all your help you rock

doreen.prelich

Nov 8, 2016

This dealership has been my choice for over 10 years. I have been satisfied with all of my purchase/ lease experiences. I have dealt with Joe Ippolito exclusively and have specifically requested him because of his excellent skills.

Alina H.

Nov 7, 2016

Jose Montos was very professional and helpful. He was a pleasure to work with. We came in to buy a brand new Elantra, Jose suggested that we take a look at their certified used cars. We found a 2013 Elantra with only about 15,000miles. We also checked Carfax and all the oil changes were documented. This car was almost brand new and in great shape! This saved us $5000 by not buying a brand new car. The price of the car was awesome with only 15,000 miles. He explained how the car works including the electronics and he told me about a great radio station app form my phone that I can listen to and have it go through the blue tooth system in my car. I would highly recommend people asking for Jose Montos when they come in.

esdotco

Nov 6, 2016

I came into the dealership to try and make a deal on a Santa Fe and was so happy with the experience I had with my salesman Eddie, I decided to purchase an accent from him the same day. I will absolutely recommend Eddie and Towne Hyundai to anyone I know looking to purchase a vehicle.

andie.baron

Nov 3, 2016

I had a wonderful experience and everyone was great. The car is perfect and i will definitely bring my husband in when it's time for him to get a new car.

downeyjw

Nov 3, 2016

Must have been a change in philosophy at Towne Hyundai. Had visited several times in the past when I was in the market for a car and the aggressive salesmen were a real turnoff. This time I was treated with respect. Jose was that best salesperson possible, no pressure, only friendly, helpful service. We will be visiting him again when the lease is up for my Chevy.

elyseromero

Nov 3, 2016

My family and I have purchased several vehicles from Towne Hyundai over the past several years. Jose Matos is always extremely professional and always finds a way to meet our growing family's needs! Thank you Jose!!

mswilkie

Nov 3, 2016

Had better experiences at other dealerships where all the dealers were more professional and attentive. It's a tribute to the vehicle that I signed my lease, and not the sales staff.

aampompeo

Nov 2, 2016

See my comments on the previous page. The sales person who helped us was very professional and helpful. He even called us a couple of times after the purchase to follow up and to see that everything was working to our satisfaction. Se fer, both my wife and I are quite happy with the car. Let's hope that the future performance of the car and the service on the vehicle will be just as satisfying.

jgomez1023

Nov 2, 2016

I came in looking to get a car with a lower monthly payment and was looking at a less equipped vehicle than I purchased. Javier was able to satisfy my need for a lower monthly payment without sacrificing on equipment. I am incredibly pleased with how the purchase went and would definitely recommend him to friends and family!

frank johanson

Nov 1, 2016

i bought a new car my sales man was joseph ippolito jr i bought 4 cars from him in the past at towne hyundia of denville nj this is my fifth car he is a A one sales man his word is good a hand shake is all u need from him

Sciorra

Nov 1, 2016

I would highly recommend Towne Hyundai My Salesman Fred Onorato was professional and straight forward.....No surprises I would have no problem buying my next car from Towne Hyundai

caroljdesimone

Oct 28, 2016

From the comforting treatment of the sales rep until I stepped into my beautifully prepared vehicle, I was sure I had made the right choice

cherylcronk

Oct 28, 2016

I use my car in business and my 11 year old Saturn Ion was getting too expensive to maintain. I researched cars first, then went to Hyundai because my son purchased a Sonata there and was happy with the sales and service. I was not disappointed. Jose Matos, my salesperson, helped me select the right car based on my use of the vehicle and my budget. He took time to show me the features, introduced me to the service department folks and had the car ready for me the following day. Thank you!

nfcamacho

Oct 28, 2016

Javier was very professional, understood and was very attentive to detail. Overall he made the whole experience as a pleasure. Will definitely recommend Towne Hyundai and more specifically Javier. Thank you all for all your help.

kayteeohh89

Oct 27, 2016

I absolutely love my new car and rob was very helpful didn't try to push anything crazy and was flexible with my needs. We were there for a little longer than expected while waiting for the car to be prepared but overall i am happy with the service provided and I am in love with my new Elantra!

lisabee1

Oct 27, 2016

Love to purchase my vehicles at Towne because there is no pressure there. You can just stop in to ask questions and they don't hassle you to purchase anything. The staff is down to earth and will help you with anything you need. Love Joe, he's the best!!!

demmons8

Oct 26, 2016

Great experience. I spoke to Joe & Amy as soon as I came in & told them what I was looking for. They then offered me the cars that would meet my needs. I test drove two cars & left with a new car two hours later.

lawrencelau

Oct 25, 2016

Great experience at Towne Hyundai. Friendly salesperson and very patient. Explained every feature of the car to us prior to our purchase. Car in our preferred color was not in stock, but they located one the next day. We took delivery 5 days later.

mbot13

Oct 24, 2016

Routine oil changes are fine, however scheduling needs work. The service department called to schedule an appointment due to a recall on my car. When I arrived at my appointment I signed in and was instructed to wait. After an hour my name was called, however I was told that they did not have the part to fix the recall. I wasted 30 minutes driving there and over an hour in the waiting room only to be told that I would need to return another day. My sister-in-law happens to drive a similar car and was also issued the recall. The exact same thing happened to her. :/

melissa.zabriskie00

Oct 24, 2016

Excellent salesman and extremely satisfied with my vehicle I would definitely go back and purchase another vehicle from towns Hyundai and from same car salesman

jizenman

Oct 22, 2016

I knew walking into the dealership what car I wanted. I just had my current Tucson totaled out by the insurance. Working with my sales reps Eddie Villabon , was the best experience I have ever had. I will recommend him and Towne Hyundai to all of my family and friends.

nano1008

Oct 22, 2016

I needed a new vehicle due to my extensive work commute. My previous vehicle had high mileage but served me well. I returned to Towne Hyundai because I was satisfied with the service from all departments then and now. I knew what I wanted and was immediately given a choice of available cars....no hassles!

Erica dorando

Oct 21, 2016

I recently purchased a certified Hyundai Santa Fe sport from Towne Hyundai. I had been to dealerships in my area but they did not have the model and color that I was looking for . After looking on the Internet for weeks I found the car I wanted at Towne Hyundai. My husband and I drove one and a half hours to the dealership to see the car . Joe and his wonderful assistants made car buying a whole new experience for us . There was no hard sell tactics, just easy conversation and a price that was agreed on by both parties. We were given a thorough education on everything the Santa Fe sport had to offer and we were on our way. Within a few days a rep called us to ask how we liked the car. Wow! Thanks again to Joe Ippolito and his wonderful crew!

jphlegar

Oct 20, 2016

Town Hyundai is the best dealership. Joe was wonderful. Felt there was no pressure to buying something i did not want. Went for the test drive it was no pressure either.

zuzockm1

Oct 20, 2016

Jose provided excellent customer service and was always so friendly! He paid attention to my needs and helped me get the vehicle I wanted! Highly recommend

delta1electric

Oct 17, 2016

Jose was super nice and professional. Very knowledgeable, able to answer all my questions. I highly recommend Hyundai on Rt 10 and Jose, I was very satisfied!

pattip32

Oct 16, 2016

It was overall a great experience and I really enjoyed working with Joe and Susan. I purchased my first Hyundai here over 7 years ago and had a great experience then and was treated the same professional way 7 years later.

abby_pnz

Oct 14, 2016

From the moment you walk through the door you feel welcomed. The people here go above and beyond to meet your needs. I love this place !!!

buddde1197

Oct 14, 2016

Great service, would definitely recommend this dealer to other people. Will be purchasing vehicles in future from this dealership. Very happy with thw way the buying process went

charlie.mantione

Oct 14, 2016

Buying a Genesis was not the core competency of Towne Hyundai and the expectations of a Genesis buyer. The dealership is professional, clean and a great group of people. The challenge was that it took too much time to get things done because of the volume of sales for Hyundai and not a sole focus on Genesis. I understand the transition but if the expectation is to compete with Audi, BMW and others, the Genesis buyer has high expectation because we are basing our experience against that of when we purchased competitors products.

brandonschack

Oct 13, 2016

Jake in sales was great. Did a fantastic job, was straight forward and truthful and delivered as promised. Has followed up a few times regarding myself and the vehicle. If I ever need another car; he's my guy.

msnhesham

Oct 13, 2016

JOE IPPOLITO WAS REALLY A VERY NICE SALES MANAGER TO WORK WITH THE DAY I LEFT THE DEALER SHIP I WALKED OUT WITH 2 CARS ONE SUV AND A CAR FOR MY DAUGHTER. JOE THANK YOU YOU ARE THE BEST.

pmhill0

Oct 12, 2016

I have come to know and trust Hyundai - both service and our sales rep, Joe Ippolito. I have always felt I was respected and he listened to my needs. He knew what I needed and went out of his way to make sure I was comfortable with my decision. His assistants always went out of there way to make sure we were well taken care of and did not sit around idly during our time there. If Joe was busy they would provide us other services to monopolize our time and answer any questions we may have.

bruce.abeel

Oct 11, 2016

I'm very happy with both Towne Hyundai as a dealership and Hyundai's products. Fred did a great job of answering all my questions and worked hard to get me a deal that I was happy with. This is my 4th purchase from Towne Hyundai and it won't be my last.

elbrla

Oct 11, 2016

Thanks for helping me get the car I really wanted. At first it didn't looked possible but Joe helped work it all out. Thanks Joe

j_sanderson97

Oct 9, 2016

The sales people were very friendly and politely helped me choose the perfect vehicle for my needs. I walked out feeling helped and guided in the right direction.

Mike Mc

Oct 8, 2016

Joe Ippolito and his staff (Amy and Susan) at Towne Hyundai helped me out with buying my new car. They did everything In Their power to get me the best price. I was treated like family, they were very honest and straight to the point. They were not pushy like other sales persons i have dealt with in the past. Thank you again for all your help.

Chris Barnes

Oct 7, 2016

My family has bought approximately 10 cars from Towne Hyundai and more specifically Joe Ippolito in the last 20 years. Always satisfied with the product, the service and Joe and his team. They are true professionals. Totally customer service oriented individuals. Thanks again Joe!

Nancy O.

Oct 7, 2016

This was my second new car purchase with Towne Hyundai. Each was a very positive experience. I have used their Service Department as well which was equally positive. Even though I moved to South Jersey a few years back, I did not hesitate to call on agent, Joe Ippolito, to help me trade in my older vehicle for a 2017 Elantra. I received prompt and courteous attention from every sales team member. Thanks to all!

Jennifer

Oct 6, 2016

Had a great experience buying a car from Joe he was great.

thelegend1940

Oct 6, 2016

As I said previously, Joe Ippolito is great! He made the experience enjoyable and we were happy with the price of the car. His assistant Amy was very pleasant and thorough. And today, we picked up our title, and spoke to Keenan about a couple of questions we had regarding operation of the car. He too was very helpful and pleasant.

vindicis

Oct 6, 2016

I was very pleased with the whole experience at Towne Hyundai. Our Sales person Diego Baez was very knowledgeable and helpful. I would recommend this dealership to any of my friends and family.

jaimiek85

Oct 4, 2016

Jose Matos was very knowledgeable about the products. He answered all of my questions and offered possible solutions. His service was very attentive and corteous.

Carol Sanfilippo

Oct 2, 2016

I just brought Hyundai to court for charging me over $700 for my car they NEVER fixed after charging me 6-1/2 hrs of labor for something that didn't need to be done. Pulled out of their place with my car's engine light on and bucking....the reason I brought it in to begin with ! Claimed it was the TIMING BELT causing the car to do this and scared me into thinking that my engine would blow if I did not fix this problem. Again..OVER $700 later and charged 6-1/2 hrs of labor, car was exactly the same when I left as when I brought it in. Lied throughout the entire trial today and they WON!! Guess being brought to court so many times, the judges consider them family now and let them get away with scamming consumers! All I see..is MONEY MAKING salesmen..PERIOD! Channel 7 is LOVING this!!!!!

lorraineburks

Oct 2, 2016

Good people, good service and good products. The experience was quite good and the folks we worked with were very good to work with. We did not have any issues, and they were very good at showing us how to do various things on the car.

billyshrop

Sep 30, 2016

I was very pleased with everything at Towne Hyundai. The service was fantastic and everyone was extremely friendly. They helped me find the perfect car and get it at a great price!

valdeon921

Sep 30, 2016

I had an amazing experience at Towne Hyundai and I highly recommend it to anyone shopping around for a new car. I couldn't be more pleased. Ask for Joe Ippolito if you go!

kristopherorourke123

Sep 28, 2016

This dealership is the best one I have ever been to. The salesmen are professionals and know what they are talking about. They made my process go smoothly and quickly I will definitely recommend everyone to come here for a vehicle and I will be back in the future

tlyn92

Sep 27, 2016

Best experience I ever had buying a car. Everyone at Towne Hyundai was very good to me and explained everything very clearly. I would definitely recommend this dealership to everyone I know and the next new car I get I will go back to Town Hyundai

rldeehan

Sep 23, 2016

I am a repeat costumer and had a great experience each time. I have used Javier each time and am very happy with his service.

rlroyle

Sep 22, 2016

We reviewed autos and features and decided the Santa Fe was the one we wanted to test drive. Came in on Labor Day and considering how busy the dealership was we were greeted and our needs addressed right away. Joe was amazing and very helpful and knowledgeable. Enjoying our new car very much.

sanclemente.sasha1

Sep 22, 2016

I had a wonderful experience working with dealership. I definitely see myself working with them again. It was a pleasure working with Javier he answered all my questions.

remurray

Sep 14, 2016

There was a good presentation of the vehicle,all of our questions were answered to our satisfaction.The sales staff was friendly and accommodating. The facility was very clean.

vanessagodoyy

Sep 10, 2016

It is my fourth time I am doing business with you guys. I will always recommend to anybody to go there. You are a trusting Dealer!!!!!

cpong257

Sep 9, 2016

Robert Ognek was great and very professional. He listened to our priorities and delivered his recommendation accordingly when he evaluated our needs. I would highly recommend working with him if you visit Towne Hyundai for a new vehicle purchase or lease.

gcar57

Sep 9, 2016

The entire staff, especially our salesmen, made the purchase of our new Hyundai Sante Fe an easy experience. Everyone was professional, knowledgeable and friendly. Can easily recommend the dealership to anyone.

johnaiello747

Sep 9, 2016

Jose was great! Not only did he help me get a great deal, he understood my financial situation and went above and beyond to get me what I needed. Most salesmen are pushy, and while I know his goal was to sell me a car, I did not feel pressured and walked out knowing I made the right decision. I have already recommended Jose to others as he was recommended to me.

johndev54

Sep 9, 2016

Although the time it took to actually get the deal finalized, was long, I still reccommend Towne Hyundai to anyone looking for a car. This is the third one I purchased here.

michstearns

Sep 9, 2016

Great experience at dealdership. Our salesperson Sonny was very knowledgeable and not aggressive in his sales style and that was a welcomed change from other dealerships.

fsaviana

Sep 8, 2016

Mr. Jose Matos had offered us an excellent experience at Towne Hyunday in Randolph, NJ. I walked in there sort of reluctant to the Hyundai brand as I am a long loyal Toyota, Lexus avid. My boyfriend did prior research and simply encouraged me to just take a look and see the new models. Needless to say three hours later I drove home in a brand new car! This was a direct result of Mr. Jose being so patient and knowledgeable and making sure he gets the car that i wish for. My boyfriend has an AUDI A7 and I mentioned I love that car due to the sporty design, color, interior and fast acceleration. We first drove a Hyunday Electra that it was just okay. Than test drove the Sonata 2017 Sport and absolutely loved it! When we purchased the car it was night already and could not see all of the cars details, but next day when I drove it to work I could see that the interior better. The car's features were very similar with my boyfriends AUDI A7 and all I could think of was 'wow Jose really made sure that I get a 'version' of my preferred car for a better price! I think Jose Matos gave us an excellent experience and by far the best Car Sales consultant I have ever interacted with! He deserves a promotion!!! This is an employee that is loyal, that cares about the company and the impression left after you walk out the door!

jaccarney

Sep 8, 2016

The dealership looks great and you get a good feeling there. The sales and service department personal are the best. If you are looking to buy a car, look no further. Towne Hyundai can help

john.romano

Sep 8, 2016

my visit at town hyundai was good.Jose was professional and did not pressure me to purchase at any time.i would reccomend others to shop at towne hyundai

sereniteagifts

Sep 8, 2016

Buying a new car is a very big investment. Joe Ippolito and staff spent the time I needed to understand all aspects of this process. I truly felt like family when I was done. Thank you Joe.

whcanham

Sep 8, 2016

Town Hyundai is an excellent dealership. It lives up to their reputation for customer loyalty. The staff and management are readily available and responsive. The service department is prompt and always provide the best service for your Hyundai.

angel66

Aug 28, 2016

Being a woman I am always on guard when it comes to cars. I found Joe Ippolito to be understanding, very informative, and helped me find a car to fit my needs. Never felt pressured and his staff was extremely helpful. Would recommend this dealership to family and friends.

ctcbruno

Aug 26, 2016

Overall i would have to say that I had a great experience. Jose was great and answered every question I had. I love my Elantra and would recommend Hyundai to anyone that asked.

gallolisa

Aug 26, 2016

Called and spoke to Abby, came in the same day and spoke with Jake, very professional made the experience pleasant with no stress. Jake was awesome, will recommend him to anyone looking.

meszlersam_222

Aug 26, 2016

Excellent place and very nice staff. I would highly recommend anyone to this dealership. This is the second time I was at this location and I would absolutely return to purchase another vehicle.

bballdrea1996

Aug 25, 2016

This was my second time purchasing an Elantra & I must say it went much smoother the second time around. Made it easier since I worked with the same guys who helped me the first time.

n2hmm

Aug 25, 2016

Joe Ippolito and his support staff were excellent, easy to deal with and knowledgeable. They were attentive and responsive. This was the fastest transaction I have ever experienced; fast and efficient.

cekn62

Aug 23, 2016

We are very pleased with our two Hyandais. All family members were particularly impressed with the professionalism and treatment offered to us by our salesman, Sonny Mulak. Sonny was perfect as he seemed to genuinely care to want us to have the best experience by providing us with advise that was the most helpful. He was not pushy at all, and a pleasure to deal with. We will definitely strongly consider Hyandai for future needs.

miatippy

Aug 19, 2016

It was very easy to talk to Joe. I told him exactly what I wanted, and I got exactly what I wanted! Absolutely LOVE my car! I would definitely recommend the dealership, especially Joe!

amfinland

Aug 16, 2016

Excellent Experience Joe Ippolito and his assistants are wonderful and listen to everything that I needed. Love my Tuscan and hope to purchase many more cars with this dealership. Everyone is very pleasant and helpful. Ann Marie and Teddy Finland

ciroh

Aug 16, 2016

My experience with Towne Hyundai was excellent. The staff was polite, listened to my need. This has been the second vehicle that I purchased there. My son also purchased his vehicle there.

kimpeltz05

Aug 16, 2016

Javier was my salesman and he was completely amazing! He explained everything to me and made sure I understood what he was going over since this was my first time purchasing a vehicle. He didn't make me feel pressured like other dealers did in this new car search. When I went to pick up my plates a few weeks later, right when i walked in he was the first to come over to me. It was a great feeling knowing he remembered who I was. I will definitely recommend him and this dealership if I hear anyone going to look for a new car. Thank You Javier!

peterolsen

Aug 12, 2016

See my previous statement concerning interaction with Sonny Bulak at Towne Hyundai. I only recently purchased the vehicle and intend to use Towne Hyundai of Denville for maintenance. My ratings reflect the purchasing of the vehicle and not the service offered by this dealership.

ayoung2415

Aug 11, 2016

Fred went over everything I needed to know about my car. My car was clean and the gas we completely full. I would recommend this dealership to anyone.

camposad

Aug 11, 2016

Joe Ippolito made the car buying experience a great one! Great service, customer care and most of all, great prices. We were there and they made us feel welcome and comfortable.

crmcv

Aug 11, 2016

Again, this is my third Tuscon from Towne Hyundai, and I have always had exceptional service from the entire staff. Joe Ippolito does everything in his power to make sure that I am satisfied with my car.

emaltz3

Aug 11, 2016

Buying at Towne Hyundai with Jose Matos was an easy and enjoyable experience. We felt comfortable, and everything was communicated to us clearly and with integrity. Would definitely recommend Towne Hyundai and Jose to anybody looking to buy a car.

lynn.balestriere

Aug 11, 2016

Suggest Hyundai employees have business cards available - Unfortunately I do not recall the finance gentleman that we met - he was quite helpful, informative & explained everything in a matter that I could understand. Thanks!

marisa0976

Aug 11, 2016

I cannot say enough about Towne Hyundai. I have been a TH customer since 1998. I continue to go back because of the wonderful relationships I have built with Joe and the crew at Towne Hyundai. They are honest, kind and always seem to know exactly what I am looking for.

mdelisa81

Aug 11, 2016

I recieved Nothing but great service from this dealership and is emoloyees! I hope to have the same amazing professional service everytime I'm go their and I don't doubt that I will.

msedelman1

Aug 11, 2016

No pressure tactics; extremely courteous salesman filled with knowledge and a complete understanding of my needs--------------------much appreciated! Being invited back at any time to further review the various car features is most welcome.

ruthherr

Aug 9, 2016

Fabulous experience! Was thrilled to work, again, with Joe Ippolito! A true professional! Am enjoying my new car! Would highly recommend this dealership! Professionalism on the parts of all the people at Denville Hyundai is s fond to none!

suzannemiller17

Aug 9, 2016

Rob was an excellent salesperson. The staff was all very helpful. The transaction was seamless and very stress free! I will recommend Rob to my family and friends!

jencent

Aug 7, 2016

Jose is now a house hold name when car buying. He's great to work with and doesn't beat around the bush. The dealership is clean and has a warm inviting environment.

blincoln235

Aug 5, 2016

I had a wonde Gil experience at Towne Hyundai. This is my second time getting a car from Jake and the experience could not have been better.

courtney.e.eckert

Aug 4, 2016

My experience at the dealership was excellent. All my needs were met and I would recommend the dealership. All of the associates were friendly and polite and went out of their way to make my experience great.

craigsimonian

Aug 4, 2016

I've purchased three cars at Towne Hyundai and have had positive experiences each time. The salesman, Fred, did a good job answering my questions regarding leasing versus purchasing this time around.

kntarczynski

Aug 4, 2016

Towne Hyundai is the type of dealership that treats you like family. When I went to buy my car that's exactly how I felt, everyone was extremely nice and it was a comfortable ecperience. Joe Ippolito and his assistant Haley helped me to find the car of my dreams.

casi0629

Aug 3, 2016

Years ago, I went to Towne Hyundai to see a car I saw advertised in the paper. That began a marvelous buyer/seller relationship with my go-to-guy Joe Ippolito. He always listens to what I do and don't want and helps me get the best deal possible. I wouldn't go anywhere else.

emo10977

Aug 3, 2016

So happy with my 2017 Elantra! I drove it to Minnesota and back and felt safe and it was amazing on gas!!! I will come back when it's time for my new car!

TWH

Aug 3, 2016

Was expecting the usual hard sell. Went in to look at a car. Sat down and talked at length about what I wanted. Was not told what I wanted. Staff was very friendly and knowledgeable. I will definitely consider buying from them again.

Marisa J

Aug 1, 2016

I have been a customer of Joe's (and Towne Hyundai) for almost 20 years. I keep going back because they have always been upfront, honest, and very accommodating. I have recommended Town Hyundai over and over and will continue to do so. Joe and the Towne Hyundai crew are amazing!

23halo

Aug 1, 2016

Joe is the best! I would not buy a car from anyone else! I definitely would recommend Towne Hyundai to all my friends and family!

gaskar13

Jul 31, 2016

I had a great experience leasing my new 2016 Hyundai Sonata Sport. Everyone there at Towne Hyundai in Denville NJ was very kind and friendly

rbonner0

Jul 29, 2016

My Wife and I arrived at Towne Hyundai and met with Jose Matos. We explained what model Hyundai we wanted to replace our 2015 Sante Fe which was totaled by a tree fall. He pulled out one that was the color and had the features we wanted. It was a great sales experience. NO PRESSURE!.

t.c.painting

Jul 28, 2016

Very good I don't have words to explain how they're to me need more people like them. They helped me beyond any way I could have asked for.

edolsky

Jul 28, 2016

The attention to detail and friendly manner of Joe Ippolito and his assistants resulted in a positive experience! They assisted me in every step of the way and answered all of my questions. I appreciated the follow-up calls to see how I was doing with my new Elantra. Thank you, Joe, and assistants Keenan, Hailey, and Abbie!

kidart29

Jul 28, 2016

My salesman, Diego Baez, was very helpful, available and never aggressive or pushy. I did not feel like I was being sold extras that I did not want or need. The process was clear and understandable.

A. Duncan

Jul 27, 2016

My last 3 deals with Towne Hyundai were all unexpected but enjoyable. I experienced my first "sign & drive" with them - that was an awesome feeling! My most recent deal works well within my budget and I appreciate the attention and concern they had for that. Everyone is great from my Sales Person Jose Matos, to the entire Service Staff. It's always a pleasure to visit them - we're practically friends now. The newly renovated Service area is very nice too - especially the covered drop off area. I'm sad to see the waiting area looking pretty worn already and there were many ants the last time I was there. I hope they raise the standard on that. Otherwise, I'm still happy with Towne Hyundai. Keep it up!

heather0708

Jul 27, 2016

I have nothing bad to say about Town Hyundai. I've been a customer for 7 years and never had any issues. I will recommend them whenever I can.

Vincent V

Jul 26, 2016

This was my first time at Towne Hyundai and it was the best experience I have had at a car dealership. I worked with Joe Ippolito and his assistants. He was able to get me out of my old Hyundai Elantra lease from another dealership and was able to get me into a brand new one at a great price. This was all done while making sure Hyundai would not charge me for any of the damage on my previous lease. Working with Joe made everything easy and I have never had such a stress-free and quick experience at a car dealership. I definitely recommend Towne Hyundai and Joe Ippolito to anyone who is looking to have a hassle-free car buying experience!

kasaween

Jul 23, 2016

Everyone there is very friendly and helpful. Although, to be honest, the young woman at the desk as you go in, wasn't the warmest or friendliest person to be in that position. But maybe she's shy, or new. Or just having a bad day. She wasn't rude, just didn't give the impression of being eager to help, both times that I was there regarding this purchase. Considering she's the first person you'll probably encounter, that seems odd. It didn't put me off - I'm not that sensitive. Its just an observation.

kmcavoy91

Jul 23, 2016

I was impressed with how much support staff there was to keep me occupied during my visit to Towne Hyundai, and to make sure that I understood both of the cars I was looking at.

zseideman

Jul 23, 2016

I had a good experience at towne Hyundai. Tom and test of staff were very helpful and dealership was very clean. Good review will recommend thank you

lofty235

Jul 22, 2016

The whole car buying experience at Towne Hyundai was a pleasure, from the test ride to driving away with a new car, Javier made the whole experience, smooth and painless. Happy customer !

john.bustard12

Jul 21, 2016

Jose Matos was very helpful. He took the time to make sure that we found the best vehicle to meet our needs. This is the 3rd vehicle that we have purchased from this dealership.

marcroberts92

Jul 21, 2016

Joe, his assistants, and Jerret Hynes went above and beyond with getting me the best deal possible. Without their expertise in handling my situation, I'd be without a car. Thanks guys!

tuscan1

Jul 21, 2016

Very pleased. The team had vehicles readily available for test drive.They were well informed and the deal was easy and no hassle.Being from out of state did present some additional transactions on their part that they were able to hurdle, making my life a bit easier.No problems from my end, very satisfied

lounorman

Jul 20, 2016

My total overall experience at Towne Hyundai in Denville, NJ was awesome - I love my new Santa Fe Sport. The features that came with the car are perfect for my needs. The team (Rob and Joe) was amazing and answered all of my questions and gave me the best deal possible! I've been a Hyundai owner for the past 13 years and will continue to be a faithful Denville customer for many years to come!

saira.mkazmi

Jul 19, 2016

My dealership experience with Hyundai was an excellent one. Diego was not only very amiable but also rational in all the dealings. He knew how to cater to his customer's needs very well.

mmii726

Jul 13, 2016

As someone who cares about customer service and had went to previous dealers, Joe and his assistants are what made me feel comfortable and the desire to purchase a new vehicle.

jeremyjoshuakarl

Jul 9, 2016

Towne Hyundai was an amazing place with friendly people which made the leasing quick easy and painless. In particular Steve, Joe & Hailey who helped me out directly through it all.

nbirdnapper

Jul 9, 2016

Overall a very good experience, I would not hesitate to recommend this dealership to any one. All staff members were helpful and courteous. We are enjoying our new vehicle very much.

sarahgoglia

Jul 9, 2016

My husband and I came into Towne Hyundai with the prospect of buying a car and were pleased with their professionalism from the start. Fred was very knowledgable and professional without pushing to sell in an aggressive manner. Thanks Towne Hyundai for a great car buying experience!

dgalochkin

Jul 8, 2016

Although dealership is not big it was a pleasure to visit. Liked Jose Matos way to communicate with customers. No pressure as it usually happens at the dealerships. He showed several cars to choose from, took me on a ride, efficiently produced all papers and gave instructions on cars features and phone/media system. It was a little bit far from my home, so he gave me coupons for oil change and introduced service department manager to me. Good experience.

jdecker10

Jul 8, 2016

I began my process looking at both the RAV4 and the Hyundai Tucson. I visited both TOWNE dealerships and test drove both vehicles. Javier Gutierrez was instrumental in my decision to purchase the Tucson. I am very satisfied with the vehicle.

agorelov

Jul 7, 2016

This is my 4th car from this dealership . Will lease my next car from this dealership again. Profesional staff, good selections of vehicles and fair price.

rmoore25

Jul 2, 2016

Joe was the best! He was very attentive and understanding to the things I was saying. Everyone greeted me with a smile at the dealer

wilmanav

Jun 29, 2016

Love my car!! Fred was great!! Great dealership, great inventory , very very happy with my experience at Towne Hyundai .... I recommend buying a car from Towne Hyundai

dinabinaraz

Jun 29, 2016

My salesperson, Joe Ippolito, and his assistants were very helpful to me and my husband in the leasing of our new vehicle. Joe Ippolito helped us with every aspect of returning our prior lease and signing up for a new leased car, and made us feel very comfortable. I have worked with Joe for the past 9 years at Towne Hyundai and I hope to work with him for every car we drive. I love the Hyundai Elantra! Joe has integrity, he is very intelligent, and he is extremely kind. I would be happy to refer him to anyone who is interested in obtaining a new car. He is the best salesman ever!!!

cardonafamilyrlsj

Jun 28, 2016

The staff treated me very nice and made the whole process very easy and comfortable. Sonny Bulak (my sales guide) was so FANTASSTIC!! Great job to all.

bsharkman

Jun 26, 2016

Great vehicle and came with a hitch! I will recommend to family and friends and co-workers. Looking to get great gas mileage as was advertised

emilymattice

Jun 26, 2016

Joe Ippolito's team made my experience at Towne Hyundai great. It was easy, and I am so happy with my purchase. The staff was so helpful and explained everything so well that there wasn't anything I was unsure of. I will go there for my service and future car purchases. I love my car and will definitely be a lifetime customer

adamapirian

Jun 25, 2016

Everything was done professionally and in a friendly manner. This was a great experience and I will be recommending Diego Baez and Towne Hyundai for sure.

cfjuarez1976

Jun 25, 2016

I liked the fact that the options were explained in detail, based on my needs, and no time was wasted on long and unnecedsary sales speeches. Overall a great experience highly recommended dealership.

hartmank01

Jun 24, 2016

I had a great first time buying experience at Towne Hyundai. I had shopped around at other dealerships and I felt Towne Hyundai was the most welcoming, most fair, and had the best vehicle to fit my needs and expectations. I love my Tucsan! Additionally, the staff at Town Hyundai were super friendly and welcoming. I received follow up phone calls immediately and I feel that they truely make an effort to make you feel special for choosing their dealership. I would definately recommend Towne Hyundai to potential car buyers! Thank you Towne Hyundai for sending me riding off in style- I look forward to future communication!

slw730

Jun 21, 2016

Again, we were very pleased with our sales person and everything concerning our purchase. I would highly recommend this dealership to family and friends. This was definitely a very positive endeavor.

jdigilio4010

Jun 17, 2016

I found this dealership to be very friendly, helpful and trust worthy. I don't feel that I got a deal that was so good I couldn't walk away but I do feel that it was a fair deal without any surprises at the end.Jose continues to stay in touch with me to ensure my happiness with my new vehicle and I appreciate that as well.

ken6259

Jun 17, 2016

A positive experience in every way. From initial greeting to final delivery, the experience was a pleasure. I have purchased multiple vehicles and it is always a positive experience.

laurie3

Jun 17, 2016

Javier Gutierez is a fabulous salesman. He listens to my needs, understands the value of my time and always delivers. He is a true gentleman. His follow up is excellent. I would highly recommend him to my friends and family. The staff overall at Towne Hyundai is amazing. They are always professional and friendly. They go out of their way to ensure that every time I visit I leave with a smile.

satreacy

Jun 14, 2016

Joe has helped me with all of my car needs. I had a friend with me when I Purchased this car. She was very impressed with Joe and all of the dealership people....

ckyzer52

Jun 13, 2016

Joe is an excellent salesman. He made my car purchase stress-free, easy, fast and trustworthy. It is clear that Joe cares for his clients and only wants what is best for them, which is highly appreciated. I will definitely be referring all my family and friends to Joe and Towne Hyundai. Thank you for my beautiful blue Elantra and all your help.

jonathan_cook83

Jun 11, 2016

I had to return my Hyundai on lease and was able to get into a new lease within a few days with the help of Diego. He understood my situation of having to get a car for my elderly mom and not try to upsell me on a car she didn't need. Our deal was amicable on both sides and there were no games. I appreciate the efforts of everyone at the dealership.

Desiree N

Jun 10, 2016

I have dealt with dealerships in the past and had bad experiences, but that was until I was recommended to Joe Ippilito at Towne Hyundai, on Rte. 10 in Dover NJ. Joe is honest, straightforward, helpful and caring in his dealings with his clients. I bought an SUV from Towne Hyundai in 2010 and I have been going back there ever since whenever I need a vehicle, and will continue to do so unless I leave the State, and maybe not, as I know that I will get the best service that I can possibly get from Joe and the staff at Towne Hyundai. I feel that this is the only dealership I have dealt with where the staff as a whole, genuinely care about their clients. Dealing with them is like a no hassle, worry free, guarantee. I highly recommend Joe Ippilito and Towne Hyundai as he and the staff there makes Towne Hyundai the best in the business as far as I am concerned

aquino234

Jun 10, 2016

Jose Matos attention that gave us was excellent. I recommend this dealership to someone. I have been extremely pleased with this car. The exterior is a great design and it's complimented with a sleek interior with a great touch.

Lisette24

Jun 10, 2016

I went car shopping at Towne Hyundai in Denville, NJ to lease a new vehicle. I was greeted by Jake Hughes who I met the last time I leased a car. He made us feel comfortable at the showroom and he showed us around and guided us through the available cars there. I must tell you what an exceptional person you have working for you. Jake was very informative and polite and helpful. Nowadays, it commonly seen that car salesmen just dont do enough good job and their only objective is to get money out of your wallet. But, salesman like Jake Hughes delivers an incredible service and gives a very pleasant experience. We already have several family members that have leased cars with Jakes help, and we will be coming to your showroom for the years ahead. Best Regards, Lisette Ramos

pscadu

Jun 10, 2016

just purchased a new Sonata at Towne Hyundai and had a very pleasant buying experience- it was easy, very professional and I received the exact car I wanted very quickly and exactly as promised. I was also very pleased with the price given for my trade in. Great place to purchase a car.

smsebelle

Jun 10, 2016

care buying experience was pleasant and the Jose was wonderful and courteous .I would recommend Jose to friends who are looking to buy a car

tandreacio

Jun 10, 2016

Dealership is excellent. I have bought four cars from them in the past and will likely return when it is time for my next car.

bipinmodi1973

Jun 9, 2016

Jose was very friendly and professional.really liked to deal with him. asset to the dealership. only thing I would like to say my overall experience was good.

blondie125192

Jun 9, 2016

I am a woman who has purchased a lot of cars in my lifetime and this was a very smooth and hasel free experience. Salesman was truthful, helpful and did not try to rush me in picking out my car.

bqbq0991

Jun 9, 2016

Thanx for your rpice and costumer services provided by hyndai of towne. Nj. Good lock to u all. Thanx again. And hope that next deal will be as good as i was apsolutly satisfated from Diego offer.

jarpen101

Jun 9, 2016

Sonny was professional and low key. No pressure. I feel he did his very best to get me the deal I needed. The financing was a little trickier and the finance gentlemen worked with me to get me a decent price for the car.

jennyoh312

Jun 9, 2016

Mr. Kubatz was very professional and gracious when helping us pick a car at a great price. He was very patient and thorough as well. I would recommend his service for anyone look to get a car at a great and reasonable price.

lbirk

Jun 9, 2016

First dealt with Amanda via email because this dealer was over an hour away from my house and they had the color I wanted, which my local dealers did not have. Amanda was great and very helpful and enticed me to take the trip to Towne Hyundai. Drove up that day and met with Jose. He was also very helpful and I decided to purchase the car after getting a decent amount on my trade in. I never felt like I was dealing with a "car salesman". I'm glad I made the trip.

paito0327

Jun 9, 2016

Mr Baez was excellent ! I will definitely recommend this dealer to my friends ! All the associates are friendly my paperwork was handled rapidly and professionally, I have no complains.

lorimannello

Jun 8, 2016

Great dealership! Joe Ippolito is the nicest, most honest and easiest salesperson to work with. I am always happy when I walk out with a new car!

ralphjruggiero

Jun 8, 2016

Your dealership and it's employees are we're very friendly and made me very comfortable and at ease.it was a pleasure to be s customer at your dealership.

ksblnj95

Jun 7, 2016

Had a pleasant experience, my sales person (sonny) really took his time to explain the features of the car and help me understand everything i needed to know.

melissakim995

Jun 7, 2016

The Hyundai dealer is really nice. They make you feel comfortable and right at home. The workers are nice and accommodating to your needs. They help you find the perfect car for whatever you're looking for.

Dina&Kerin

Jun 6, 2016

I've been working with Joe Ippolito for about eight years in purchasing cars, and he is an honest, professional, personable and accommodating saleman with Towne Hyundai. The Hyundai Elantra is a beautiful and reliable car, excellent features and drives like a dream. Joe makes the buying/leasing process so smooth and relaxing, and very streamlined, so we can feel at ease during the whole process. My husband and I would recommend Joe to anyone we know looking for a new car, and we wouldn't go to anyone else. Anyone reading this, you won't go wrong by working with Joe Ippolito at Towne Hyundai! Thanks so much for all your help, Joe!

oliviabalkin

Jun 6, 2016

The staff was very friendley and knowledgeable in the cars and products. Salesperson showed me how to use everything in car which saved me time.

beckymaiello6

Jun 5, 2016

Good experience over all it was a pleasure to work with this employee and also this dealership thank you for all the help and support through my purchase. Got what I needed.

florrain43

Jun 3, 2016

excellent service. fast and friendly. would recommend to others and definitely go back again. i like the new car wash service. the facilities are clean and the people are friendly and helpful.

benevento16

Jun 1, 2016

The staff was very professional and informative and the experience was excellent and I would recommend this dealership to family and friends and I hope my next purchase is just as rewarding.

joanntcosta

Jun 1, 2016

I love this dealership. Everyone is so nice and friendly including the service crew. The Sales Rep I dealt with listened to my needs and gave me everything I wanted. No pressure. I wasn't sure between the Tucson and the Santa Fe and I was able to test dive both cars to see the difference in them. He made buying a car very painless.

mlrichardson28

Jun 1, 2016

We have dealt with this dealer and salesperson Joe Ippolito before. We find the all the employees to be very professional and helpful. We travel past several Hyundai dealers to get to Denville. It's worth the trip. We are very satisfied and will refer people there.

mpriori.mp

Jun 1, 2016

Joe and his team were great to work with. They were professional, courteous, and knowledgeable. This was a great experience, and I have told several neighbors about it.

taliwakefield

Jun 1, 2016

My sales person was patient and attentive to my vehicle needs. My car leading experience was pleasant and finished in a good amount of time.

tom30

Jun 1, 2016

Excellent leasing experience. I recommend this dealership without reservation. The people are straight forward and the newly remodeled facility is very nice. Javier and Eddie were a pleasure with whom to deal.

william.t.murphy

Jun 1, 2016

I wanted to leave with a new car and my salesman Jose made it happen. The car was at another lot and two other gentlemen didn't get their names went and got it. By the time I left the dealership it was 11:45 PM. We were the only people left. The guy who did the financing ( I think it was Mahamad?) Banged it out quickly and made it easy to understand. Nice job!

tigerlb51

May 29, 2016

The ride is very smooth. Outside noise is much lower than my 2013 Accent (which I loved). The hookup to my I-phone is amazing. The driver's seat is very comfortable. The trunk space is impressive. There are no blind spots. Interior is spacious (as was my Accent). The model is very stylish.

singersvet15

May 26, 2016

Inviting atmosphere, approachable personnel, low pressure sales, accommodation oriented interaction between customer and dealership personnel ....worth the ride to Denville, would recommend to friends, overall positive car buying experience..........would consider buying another car from this dealership

cappiellog

May 26, 2016

Joe made leasing a car stress-free and easy. After crunching a few numbers, Joe was able to give me no-nonsense quotes based on my needs. He cared about my needs and did not try to sell me on anything I did not need. I'll always count on Joe and Towne Hyundai for my car needs!

dpjones61

May 25, 2016

Jose Matos was my salesperson. Very good, low pressure. Kept working the deal, but not in a bad way at all. I got more for my trade than I expected, and they did not hide any costs, or go through any bait and switches. There were only a few things that caused a little concern. 1. It took forever for them to see if they could match/beat my pre-approved financing. They did, but only by 1/10th of a percentage point after an hour and a half. 2. Not crazy about the reconditioning fee they charge for certified vehicles. Their website does disclose it, but only if you scroll down to the very bottom, and there is no indication of how much it is ($895). This is roughly the same as other dealerships that I dealt with who charged a fee like this. Some called it reconditioning, some called it a certification fee. My argument is that if you're going to charge a set fee on all of your cars it should be included in the listed price, not mentioned at the bottom of the website. When I brought this up to the manager, he was upfront and flatly said that the purpose of the internet price is to get people to visit the dealership. Not unusual, but it still rubs me the wrong way. 3. In the same vein, when talking price the agent and the manager both mentioned that the internet price was too low and must have been the result of an error, but that they would "honor" it. That's just a bunch of crock and everybody knows it. See point 2 -- the price is intentionally low to get people in the door. Bottom line is that the vehicle was very nice, it was priced very fairly (even with the fees), and the experience itself was friendly and professional.

kimberly2777

May 24, 2016

Very happy with our service, everyone was extremely helpful. This is our fourth Hyundai with you guys and we can't wait to return! Thank you

tea4thee

May 22, 2016

Very good car. LOVE it! Rob Ognek is a dealer that i recommend. I went in and he came up and assisted me in a timely manner. The car drives great.

deliat581

May 21, 2016

Thank you to both gentlemen for your patience and understanding through this process. It is one of my least favorite things to do in life, and you both made me feel comfortable with the decision that I made.

bonaire116

May 19, 2016

On the whole it was a professional interaction. I visited the dealership on a Sat. PM never expecting to leave with a new car. The review of all systems were quick and the disadvantage is the distance Ilive form the dealership but it was my choice to go ahead and purchase.

doreen6162

May 19, 2016

This is my second Elantra. I love this car, the way it handles, the great gas mileage. Just a wonderful car and the dealership is excellent with a great staff!!

mcasale

May 19, 2016

Robert Olgnek was wonderful. I cannot say enough good things about him. If I were rating only my dealings with him, this would be excellent across the board. Unfortunately, Robert has the unfortunate luck of working with a sub-standard finance department.

yvonne.ioffredo

May 19, 2016

Very pleasant and confortable.in explaining the extra features on the car. Also many displays on test drive. Sales person was very knowledgeable about all the bells and whistles.

darceymoon

May 18, 2016

Joe and his assistants as well as dealing with finance was a pleasure. As I mentioned before everyone was very helpful and accommodating. From the test drive in which Keenan explained everything we needed to know about the vehicle without us even asking, the team showing us everything in the car taking time to after the store closed to walk through all the functions so we felt comfortable leaving the lot and then helping with insurance the following day. Great team! Will definitely recommend them going forward and will likely purchase another Hyundai from them in the future.

dengersam1998

May 18, 2016

Great selection and very knowledgeable staff. We have purchased cars in the past from Towne Hyundai and never disappointed. Our salesman listened to our needs and made a great selection on car and leasing options.

jordanromyns

May 18, 2016

Everyone who helped me when I got my car were very nice, professional and helpful. Nothing was left out. All my questions were answered. I was very well taken care of.

billt1

May 15, 2016

Went in today to look at a hyundai elantra and walked out with a brand new 2017 elantra. Joe Ippolito and his assistant Alyssa were great. They were a pleasure to deal with! My family has been buying cars from Joe and Towne Hyundai for over 25 years now. Joe is the best in the business and handles everything so professionally, with no pressure. I'm happy to call him a good friend.

kevintomczyk

May 15, 2016

Had a great experience with Fred at Towne Hyundai. It's our second lease with this dealership. They met every expectation I had. They really work to make the customer happy! LOVE our new car!

lores.hon43

May 15, 2016

This is my first Hyundai I'm so glad we went to Towne Hyundai and my salesman Sonny did a great job getting us what we needed. I will recommend Towne Hyundai to everyone. Great job

dianepalumbo

May 14, 2016

Very clean, friendly, professional, courteous. Worked with me to get the car I was interested in within my budget. Didn't try to mask hidden fees or devalue my trade in vehicle. Would recommend this dealership to others in the market for a new car.

ses10171

May 14, 2016

Everyone was courteous, friendly, helpful and knew their product. They were more than helpful. Worked with me on setting up my automatic start etc. I enjoyed my experience there.

peterv5584

May 13, 2016

Overall, I had a great experience at Towne Hyundai. I am happy with my purchase, and was treated professionally during the process by a friendly staff.

jonszot

May 12, 2016

From start to finish I was treated very courageously and professional by the sales team. I felt very comfortable at the dealership and enjoyed a great cup of coffee prepared by my salesman Joe. The salesman Joe helped me pick another wonderful Elantra to own. The 2017 Hyundai Elantra exceeded my expectations and I really enjoy driving the car everyday. I enjoy the fact theirs more room in the front and rear seats along with the larger LCD screen. The Bluetooth voice command system operates very smoothly and the sound of the speaker system is exceptional. The 2017 Hyundai Elantra is a solid handling vehicle and I feel very safe driving the car. Thank you very much for everything, I'm very grateful to have the new 2017 Hyundai Elantra.

micturnxyz1

May 12, 2016

I am very happy with my new car and i was very impressed with Hyundai Santa Fe even before i made the purchase. Experience was great thanks to Sonny and Towne Hyundai staff.

6skibums

May 9, 2016

This is my second purchase of a new vehicle at this dealership and was very happy with my experience at Towne. I have already recommended other relatives and friends to buy from this dealership. I have to share my experience with the Service Department also. THEY ARE WONDERFUL!!! The entire staff is friendly and they have always scheduled me for a service in a short amount of time and made it convenient to work with my schedule. They are honest with the work that needs to be done. I am extremely happy with this dealership and will continue to be a customer and recommend people to this dealership. THANK YOU. Donna M. Tompkins, Owner

jimmy.skinner1955

May 9, 2016

Very good i love the car it great it drives smooth and is very comfortable Its black with gray very happy with it love it

mahon4

May 9, 2016

The expierence was very good from start to finish...The salesperson,Sonny was very helpful without being pushyThe incentives given by Hyundai and our 2013 Sonata really made it a no brainer to lease another car from Towne. Pete Mahon

mikeman366

May 9, 2016

Javier worked very well to address every need and/or concern, he was very respectful and professional. Eddy, The General Manager was very approachable and helpful. He was very nice as well as respectful.

smhanley01

May 9, 2016

Next to funerals, I am not fond of car dealerships/salesmen. I've found them in the past to be arrogant and rude to everyone, pushy and worried about selling the deal and once the deal is done, not too interested in you or hearing from you, until the lease is up. I've owned and leased many cars/trucks with my husband and found this dealership to be the best I experienced!!! A special thank you to Mr Joseph Ippolito,Jr (Jay) for making leasing enjoyable, his great customer service and thorough follow up!!! Thanks again, Mary Hanley

vyas.bsk

May 9, 2016

towne hyundai is a good place for buying a car. they offer good deals to buy.towne hyundai is a good place for buying a car. they offer good deals to buy.towne hyundai is a good place for buying a car. they offer good deals to buy.

Karl

May 6, 2016

What a pleasure! If purchasing a new car has previously been as stressful to you as it has been to me, it does not have to be any more. I recently met with Joe Ippolito Jr. from whom I purchased a new Sonata. He arranged for a test drive, explained and demonstrated all of the new model features, evaluated my trade-in, provided an attractive price quote, and advised me on financing options quickly and efficiently. Since taking ownership of my new auto, Ive had some follow-up requests which have been handled expeditiously, and with the same energy and politeness as the first day that I purchased my vehicle. If youre interested in purchasing a Hyundai, give Joe a call and set up an appointment, or just walk in and ask for Joe Ippolito Jr. Youll be pleased and put at ease with his welcoming reception and the results that he and his team are able to deliver.

Karl

May 6, 2016

What a pleasure! If purchasing a new car has previously been as stressful to you as it has been to me, it does not have to be any more. I recently met with Joe Ippolito Jr. from whom I purchased a new Sonata. He arranged for a test drive, explained and demonstrated all of the new model features, evaluated my trade-in, provided an attractive price quote, and advised me on financing options quickly and efficiently. Since taking ownership of my new auto, Ive had some follow-up requests which have been handled expeditiously, and with the same energy and politeness as the first day that I purchased my vehicle. If youre interested in purchasing a Hyundai, give Joe a call and set up an appointment, or just walk in and ask for Joe Ippolito Jr. Youll be pleased and put at ease with his welcoming reception and the results that he and his team are able to deliver.

niathanallen

Apr 30, 2016

Found the entire experience informative, comfortable and professional in every way. Even those employees who were not directly involved with our transaction were friendly and concerned if we needed help as we walked around the showroom.

enebesna

Apr 29, 2016

Working with Fred our sales person was a pleasure. Good knowledge of the vehicles and answered all our questions. He made the buying process painless. Before taking the vehicle he paired the phone and went over all the features of the vehicle which was very helpful.

lissalba

Apr 29, 2016

Love the new Tucson Hyundai. We are definitely a Hyundai family since we now own two of them. If we need to make a new car purchase, it will probably be another Hyundai.

yvetterick

Apr 29, 2016

We have purchased three vehicles from Towne Hyundai! It's a great place to purchase a car! Joe Ippolito and his assistants are very helpful, personable and knowledgeable! Highly recommend purchasing a vehicle from Towne Hyundai!

william.m.crepeault.civ

Apr 28, 2016

i started with the internet salsperson. Stephen Konrad was very professional and answered all my questions when asked. he really sealed the deal. When i got there to actually purchase the vehicle the in house sales staff took over and they walked me through the whole process.

andy.burster

Apr 28, 2016

I had a great experience getting a car here with Joe. He and his assistant, Connor, made everything easy and painless. Joe got me the exact car I wanted with all the features that I was looking for. Even better, he got me a great price! This is the only dealer that me and my family go for cars.

christina.thiel

Apr 28, 2016

Great experience great team...Joe's team went out of their way, calling and following up even after purchase complete. Very happy with my vehicle. This is my second purchase at this dealership and I will recommend to friends

gray0

Apr 28, 2016

Jose was the dealer I worked with. He was very professional and kind and quick to work with what I was looking for. He made to sure talk about all of the models of the car I was interested in and helped me pick one that I love! It was overall a very good experience.

johnpaulmarino17

Apr 28, 2016

Fred was very helpful from the start. He gave me all the details on the Elantra I was looking at and when it came time to negotiate he went above and beyond to help me get the best deal for a monthly payment. I highly recommend him.

kaitlyn.gaffney

Apr 28, 2016

Joe Ippolito and his assistants are truly the best. We couldn't have asked for a better experience getting a new car. They were so welcoming and accommodating. It was overall an excellent experience and we plan on recommending Joe and his team to whomever we know in the market for a new vehicle.

lumia_9

Apr 28, 2016

It is a great place to go. Staff was wonderful. Professional friendly and patient. Showed me many options to fit my needs. Will recommend again

meolaj

Apr 28, 2016

EXCELLENT SERVICE FROM MY SALESPERSON, FRED ONORATO. HE WAS THOROUGH, KIND, PROFESSIONAL AND MADE THE WHOLE EXPERIENCE TERRIFIC. I WOULD GLADLY RECOMMEND FRED AND THIS DEALERSHIP.

oleary737

Apr 28, 2016

Everyone I came in contact at Towne went out of their way to be helpful and curtious. I was very happy with my experience at Towne and I will purchase my next Hyundai there.

jamahlw

Apr 27, 2016

I had a great experience at this dealership. The staff was very professional and knowledgeable. The finance staff was very helpful, explaining everything in detail so that I knew what I was agreeing to.

lisaappleby70

Apr 26, 2016

Towne Hyundai was wonderful to work with. Immediately I was greeted at the front door by a receptionist that called a sales person over when I was ready, which is a nice change from a salesman approaching you before you are ready to talk. My salesman, Sonny, was comprehensive with his explaination of each vehicle and was able to find me a car that fit all of my needs. I would highly recommend this dealership and sales staff.

heimallcheyenna

Apr 24, 2016

My salesman was very polite and friendly. He knew exactly what he was talking about and made sure my new car had all the qualities I needed to keep me safe on the roads.

red1968shelby

Apr 24, 2016

We was a great help. He was knowledgable and very personable. He also took time to show me the features of the car. I would recommend him to anyone who is interested in buying a Hyundai.

bpigeon3

Apr 21, 2016

This is the second Hyndai and I will definitely get another one when this lease is over. Very friendly and while we were waiting Fred had us eating pizza, great guy!!

michele.posey

Apr 21, 2016

We felt comfortable instantly, the dealership was clean, everyone was friendly and professional. Our salesman listened to our needs and spent time showing us several options.

J.Bottone

Apr 20, 2016

worked with Joe Ippolito and his team, it was fantastic as far as a car buying experience can go! We were very satisfied with the time it took the, friendly staff and we feel like we got a great deal! I would recommend to any one, J.B.

beerodriguez16

Apr 20, 2016

I would personally recommend the same dealer as a place to purchase or lease a Hyundai vehicle. Likelihood to return to same dealer to buy other car.

kelliex00

Apr 19, 2016

Fred was great and and i am completely satisfied with my overall experience and purchase. This was my second purchase at this location and I am already looking forward to me next one!

rajesh.birari

Apr 15, 2016

Dealer is good but hyundai needs too many documents because of which I didnt like the lease deal feom hyundai. Dealer was not able to provide number plate soon.

dianacamposdms

Apr 14, 2016

I was treated very well and I appreciated the attention I was given by the sales man. In the future I will come and buy another car.

elmolovexo63

Apr 14, 2016

Joe ippolito is a caring..kind..wonderful person.I would recommend him to anyone. He spends time making sure you are in the car that is best for you and your families safety. Will only get future cars from Joe...

johnskretz

Apr 14, 2016

Had purchased from this Dealer in the past and hope to continue in the future as long as I feel that I get fair and equitable service from the dealership.

joalcaru21

Apr 13, 2016

From the moment I walked in, Jose Matos was very helpful throughout the leasing process. He was also very professional and knowlegble. These set of skills were essential during the car selection process. He made sure that I was getting the vehicle I was looking for.

jerzym0

Apr 12, 2016

This is second car in our family purchased at Towne Hyundai. Costco Car Buying Service connection played important role in selecting location to buy our car.

martinj05

Apr 12, 2016

I am a 5 x customer of Towne Hyundai and am always very satisfied with sales and service. I highly recommend this dealership to anyone interested in acquiring a vehicle!

mclaughlin_ron

Apr 12, 2016

I went to Towne Hyundai to lease an Elantra for my daughter. My salesperson Fred utilized the time in the best way while waiting for the finance papers to be created. He asked me what I though of the Genesis and we took a look at one. I told him it looked great but didn't think I could afford it. He said, I bet you can and asked if I would like to take it for a test drive. Well I ended up driving a 2nd car off the lot for one reason and that was because I was asked a simple question and given a bit of confidence that I could afford the car. I'm loving my Genesis and my daughter is loving her Elantra. Great job!!

pschachman

Apr 12, 2016

My experience with this dealership overall was excellent. Only negative I felt it took to long to meet with the Finance manger. However he was professional and did apologize for the delay

resiccone

Apr 12, 2016

Simply the best. Thank you kindly for excellent service and professionalism. The transaction was easy, pleasurable even. Robert Ognek was very will informed about the vehicle and did an excellent job executing the transaction in total.

silhouettescapestudio

Apr 12, 2016

Yamil Santos took care of me from beginning to end in leasing my Sonata, really providing outstanding customer service. The lease process was quick and efficient with no surprises, and no games. The downpayment and monthly payment were discussed over the phone, the features of the car were demonstrated thoroughly before the test drive, and overall the experience was great. I would highly recommend Towne Hyundai in general, and Yamil Santos in particular.

triciak05

Apr 12, 2016

Tom was professional, knowledgeable and an overall pleasure to work with. He took the time to ask me exactly what I was looking for in a vehicle and found a perfect fit. This is my second purchase from Towne Hyundai and I am sure it won't be my last. I couldn't have asked for a better car shopping experience!

hangar612

Apr 8, 2016

"I am extremely satisfied with my lease deal negotiated by my ""personal"" salesman Joe Ippolito. He is truly a valuable asset to your staff. I and my family have bought/leased 6 vehicles and all have been with Joe. He is really the best!"

ashley.bethany20

Apr 7, 2016

My experience with Towne Hyundai in Denville was very satisfactory and I will definitely return there in the future and recommend the dealership to friends and family.

marip330

Apr 7, 2016

Sonny was excellent to work with and got me in the car I wanted with the monthly payment I could afford and i appreciated his hard work on a Saturday night

mclaughlin_ron

Apr 7, 2016

I was extremely happy with my time at the dealership and my sales person. So happy in fact that I ended up leasing a second car as well. While we waited for my finance paperwork to be created my sales person and I took a Genesis on a test drive after he asked me how I liked the Genesis (talk about time management). I told him I didn't think I could afford it and he said I think you can. We started talking, test driving and 2 days later I was back ( i needed to leave that day Saturday, and returned Monday after a follow up call to me by my salesperson) and I bought the Genesis too! Love that car and my daughter loves the Elantra. Outstanding product and service/professionalism while working with your the team!

me000218

Apr 7, 2016

I highly recommend Towns Hyundai Joe Ippolito is a great salesman goes out of his way to make you happy! Very satisfied with my car. This is my second car I bought from him.

nyrfan19

Apr 7, 2016

We were extremely satisfied with Yamil Santos as our salesperson. We would return in the future specifically to deal with him. He addressed all of our issues and concerns and was extremely upfront and honest with everything.

pg1006

Apr 7, 2016

I got the car I wanted at a fair price,they even through in a year's free oil changes! I didn't think I would be able to drive the car home that night,since I didn't have a ride and I wasn't trading in. I was very pleased when they told me that they could have someone drive the car to my house while I took care of the paperwork! I was also very happy that they didn't try to push an extended warranty on me. Overall a great experience! Thank you Towne Hyundai!

verzijoe

Apr 7, 2016

I have purchased seven cars from Joe Ippolito and towne Hyundai the cars are great and the service has been really good. I have recommended Joe and the dealership to many people

daniellahartigan

Apr 2, 2016

I had the pleasure of working with Diego on my new purchase of my 2016 Hyundai. He literally went above and beyond any of my expectations of the car buying experience. I had purchased a 2013 Sonata from another dealer that unfortunately had been affected by the engine recall which is what prompted my visit to Towne. Upon meeting Diego when I walked in the door he greeted my father and I with energy and a warm smile. Diego listened intently to my key features I wanted in my next car and then EXCEEDED what I had asked. He worked with my father and I to find my brand new car which I am absolutely in love with and will continue my business with this specific Hyundai dealership. Furthermore, the Towne Hyundai finance department was a pleasant surprise to say the least. In both my father and my experiences with finance the representative was cold, unfriendly, did not answer any questions and actually became irritated when we would stop and ask about something in our agreement. At Towne this was NOT the experience I had with them. The gentleman in finance entertained every question and went into DETAIL for us as to what we were signing, what each thing meant and explained the benefits in full honesty of the various things we are purchasing. After the team set up my bluelink, which I will be renewing just because of the wonderful gentleman who had help me set it up, we were on our way out when Diego walked us to my new car and even helped move things from my old car to my new one. I have since referred my friends who are currently looking for a new car and plan to work exclusively with Diego and the Towne Hyundai team for the future.

lsvj.johnson

Apr 1, 2016

Jose was very professional, polite and professional. He answered all my questions. I felt at ease and I did not feel suspicious about the dealership.

emf0790

Mar 31, 2016

Fred was very professional and accommodating. He listened to all of my concerns and helped me decide on my brand new Sonata. I would recommend him to anyone looking for a new car.

nicholem.taylor

Mar 31, 2016

Jose is the best and always works with us to meet our needs. I would recommend him to anyone. My family has purchased many hyundais from Jose over the years and will continue to do so.

ranash24

Mar 31, 2016

Jose Matos is one of the kindest salespeople that I ever dealt with. I have referred a few people including my daughter to Jose. He shows his sincerity by his mannerism towards his customers.

maiello181

Mar 30, 2016

Recently, my father and I went to look for a used car at Towne Hyundai, and left with a brand new Hyundai Sonata at an amazing price that we could not refuse. Our salesperson was extremely courteous, helpful, and personable, and did everything in his power to ensure we had a great browsing and buying experience. I would recommend this dealership to anyone looking around for a new car - you will not be disappointed.

i believe now

Mar 29, 2016

I was blown away by the treatment I received by Joe Ippolito and his staff, it was truly a WOW factor experience. they were transparent and explained everything to me. Took all the fears of car buying away. I got a new car at a lower payment then I had and it was easy and painless.if your afraid of the car buying experience I would recommend Joe and his team great people to work with!!!!

Ed & Donna S.

Mar 26, 2016

Towne Hyundai is awesome. This was our fourth purchase from them. Joe Ippolito is the best at what he does. He actually cares about his customers. I wouldn't buy a car from any other dealer and I would recommend them over and over again.

benbochner91

Mar 25, 2016

My Hyundai experience required little work and effort on my part, was timely involved exceptional customer service. This was my first car buying experience. I visited 3 other dealerships within the same week and Sonny from Towne Hyundai was By Far the best sales representative out of the 3.

Carol62semanchick

Mar 25, 2016

I am very pleased with the service, dealership in general and all the employees that I worked with. I have owned several Hyundai cars and I had one issue with the service department years ago but they have certainly improved their service and I have only had my Hyundais serviced by Towne Hyundai.

luke33

Mar 25, 2016

"This is the second car I have purchased from Town Hyundai and I am pleased with the entire experience. My salesman is Joe Ippolito who is in my opinion the "" best of the best ""....Joe and his staff are to be complimented on the way they treat customers. Thanks to Joe and the entire staff... I will always remain loyal to them."

ryank2290

Mar 25, 2016

Very helpful staff. Jake worked very hard to ensure my needs were met and he has been very helpful after the purchase. I would more than willingly buy my next car from Jake and Towne Hyundai.

tmc4799

Mar 25, 2016

I can not say enough about my experience at towne hyundai. From the time we walked in to the time we got our car everything was perfect. Even our initial conversation with Abby who answered so many questions & set up our appointment everything was perfect

wstank

Mar 23, 2016

Mr. Ippolito was very helpful. He took a lot of time to explain the different model cars and the features that I was interested in. He was professional, good natured, and let me decide what I wanted and what I felt was good for me rather than what he wanted to sell. I would recommend him to my family and my best friends, as well as everyone else.

Lovely Lisa

Mar 22, 2016

Mr. Ippolito was very helpful. He took a lot of time to explain the different model cars and the features that I was interested in. He was professional, good natured and let me decide what I wanted and what I felt was good for me, rather than what he wanted to sell. I would recommend him to my family and to my best friends, as well as everyone else.

Laura O

Mar 20, 2016

I've owned my Tucson since 2011 and have always taken it to Towne Hyundai for oil changes and maintenance. I really cannot say enough about the service I've received. From the time I call on the phone for an appointment, to the service desk personnel, the service manager, and even the the guys who greet me and take the car into the service bay, everyone is courteous and professional. On my last visit, I had an issue that went beyond routine maintenance and they took me in quickly. It ended up taking longer than expected and they offered me a ride home, which I accepted. The gentleman, John, who drove me was professional and personable. When my car was ready, I went back to pick it up and still noticed a problem, so I called immediately. They told me I could bring it back and they would check it out right away for me, or they'd get it back into the shop the next morning. I brought it back the next day, and spoke with Brian, the service manager. He listened patiently while I expressed my concerns. He arranged for me to take the car out on a test ride with Tony, the mechanic, so I could point out the noise I was hearing. Tony asked questions about the car and took his time listening to my answers. I was offered a loaner and a few hours later, my car was fixed. My husband and I both drive Hyundais, and now my kids need cars for college. Guess where I'll be going for my new cars? The relationship I've had with Brian and the people at Towne Hyundai make buying another Hyundai at Towne Hyundai the obvious choice.

dhastings23

Mar 18, 2016

I have been a customer at Towne Hyundai of Denville since my second car. My newest purchase was my 4th car from Towne Hyundai (2 used, 2 leases). I will continue to be a customer of Towne Hyundai and Joe!

jdc646

Mar 18, 2016

If you are looking to lease or buy a Hyundai then Towne Hyundai in Denville is the place to come. Friendly, honest individuals who will address your concerns, treat you right and give you a good deal.

kbezold

Mar 18, 2016

We stopped at Towne after visiting Gateway Kia ....a difference of night and day! Would never buy a car from Gateway Kia! EXCELLENT experience at Towne...no pressure....no gimmicks..very knowledgeable about all of the features, found a model taht fit my budget and requirements...Thank you Sonny....I Love my Tuscon!

jdonlive

Mar 11, 2016

I will post my unsatisfactory review with every auto web site available. Mohammad used some very deceptive practices which I believe is illegal. I have referred many people from my first purchase but never again. Nothing against Joe or Jay who is probably the most professional person we dealt with.

marsturges

Mar 11, 2016

I came in with a price range & was referred to Joe Ippolito. I had been looking at other dealers and they were pushy and impatient because I didn't want to sign anything the first day out. I came in three times to see Joe, twice with my daughter that I was purchasing the car for and the third time alone to purchase it. He was the best salesman! No pressure on the purchase and stayed with in the budget I needed.

peanut71390

Mar 11, 2016

Jamil was exellent to work with. So helpful and understanding for any questions or concerns I had. Couldn't have asked for a better employee to help me with my decision to lease.

rcicca62

Mar 11, 2016

Over all perfect sell thank you great car great price great stuff vey helpful keep up the great job will be coming back and tell all my friends about you all.

roxy_7499

Mar 11, 2016

Overall a good experience...however, was disappointed by the chips in the hood which were not mentioned to me and tried to be covered up ...shame on me for not examining the whole vehicle before taking it. Lesson learned.

tpotkalesky

Mar 11, 2016

Joe and his team did an excellent job. They answered all questions and I was happy with the price. We were also given a complete explanation of how everything works.

apdmd

Mar 10, 2016

This was a reasonably pleasant car shopping experience. Found salesman to be very direct and honest. I would not hesitate to recommend salesperson or dealership. We are very content with the Sonata.

Emily c

Mar 4, 2016

Joe Ippolito is all time best salesman! Go see joe Ippolito and I promise you will be satisfied! He will help you to the best of his ability and will work with you. Want an honest sales person that actually cares about you? GO SEE JOE IPPOLITO AT TOWNE HYUNDAI!

gregnarag

Mar 4, 2016

I'd like to thank Jose Matos for his excellent service in selling me my new 2016 Sonata. He was very professional, knowledgeable and friendly. I especially appreciate the team working with me on financing, as my credit was not the best. I'm grateful that I got such a great new vehicle with so many nice options for a reasonable monthly cost. A nice touch was the team coordinating and facilitating the entire transition from old car to new, including handling the auto insurance with my existing carrier, taking care of registration and setting up all of the systems. Thanks also for the very reasonable and fair trade-in value on my old car. Overall, an easy and stress-free experience that has converted me to a loyal client.

wfupton

Mar 4, 2016

Excellent experience with Javier at Towne Hyundai. This is my 3rd vehicle from Javier and I'll definitely be back. Jeff was also great in negotiations.

VOJO14

Feb 25, 2016

Robert helped every step of the way and I'm very appreciative towards that, car is fantastic and a great deal too. Recommend anyone trying to buy a new car to go to him

chelsea e

Feb 24, 2016

This was my 1st time buying a car and it could not have gone any smoother. everyone is extremely kind and helpful. I had the pleasure of being helped by Joe Ippolito, and his assistant Emily. they really went above and beyond to make my 1st purchase as quick and painless as possible. I will never go to another dealer again

Joseph Beya

Feb 21, 2016

Four 5 years I have been driving a 2004 Saab that no other dealer wanted to take as a trade in but after intense search for a new car I came across Towne Hyundai in Denville NJ who were willing to take my old car and gave a great deal for a new Hyundai Sante Fe thanks to Joe Ipolitto, Alyssa, Suzane, Rob and Jarrett. It was a busy day for them but they had an amazing customer service team who took great care of us. We walked out of there very happy with our new car. I will definitely recommend this dealership to anyone but Joe Ipolitto is the go to guy. If I need to do more business in the futur which I will, I will definitely come back.

PJEXPLORER09

Feb 13, 2016

I have leased cars in the past, but never a second car from the same dealer. Towne Hyundai is not the closet dealer to me however they are the best.

MNCUTTER1

Feb 11, 2016

This is the 5th car we have leased from the dealership and have had a great experience with the first four and expect to have the same with the latest lease.

not a happy customer

Feb 11, 2016

I bought a car last year at this dealership. My experience was not good. I asked them what was going to be my monthly payment, and I ask the salesman to give a true number. After waiting a while he came back to me and told me I was going to pay $317.00 a month. I told him that it was a fare payment for a Hyundai Elantra 2016 on a 72 month loan with only a $1,000 down payment. When I pass to see the financial person in charge he told me that I have two options either $337.00 or $354.00 with a Gap insurance on it. I told him, that is not the price they told me before. After waiting a long time he gave me new prices, which where $321.00 or $336.00 with the Gap insurance. I decided to take the one with the Gap insurance. The surprise was that he had the paperwork filled out for 75 months not 72 and he didn't tell me nothing about that. When I asked him about it, he didn't have nothing to say and he changed the paperwork to read 72 months. I was at this dealer for almost 5 hours that day. At the end I took the car with the two years service maintenance agreement, which is only for oil change and tire rotation. What includes 3 oil changes per year or every 5,000 miles whichever comes first. I went two times only the second time I marked the tires and they told me that they rotated the tires but it was not true they didn't even take them out. I ask them about it and all they said was that they will give me an oil change for free. I told them that I don't want it. So, I never when back for service there.

TINFOSA

Feb 10, 2016

Our salesperson , Jose went above board to make us feel comfortable and be listened to me and answered my every need regarding a car, even the color!!!

SVONO1

Feb 9, 2016

I can't say enough about my experience with Towne Hyundai. The guys I worked with Yamil and Jarrett were so accommodating, knowledgable, and friendly. They truly made the experience of buying my car enjoyable. They helped me pick the perfect car that had everything I wanted at an incredible price. I would buy another car there any day! Go see these guys if you want a Hyundai. So glad to be a new Hyundai owner!

JOANNECAP

Feb 9, 2016

Good experience. Would recommend my salesman and the dealership. Everyone I came in contact with was very professional and did all they could to make my experience a good one

Karen

Feb 8, 2016

The sales team is excellent . I met with Joe Ippolito and his team. He and everyone could not have been kinder and more knowledgeable . I felt at ease and certain he would do everything he could to meet my buying needs. I feel confident the relationship will continue to be positive.

ALLY703

Feb 7, 2016

My car purchase experience was very good! I was very happy with the salesman, the vehicle and the price. I told the salesman what I wanted and he summed it all up with an acceptable price and didn't try to sell me anything I didn't want..Would definitely recommend Towne Hyundai.

Mike from Brooklyn

Feb 6, 2016

I've been dealing with dealerships for the extent of my driving life. I've used Honda, Mazda, Nissan, and several others. None of which compare to the experience I was given at Towne Hyundai. The salesman, Joe Ippolito, his assistant, and other customer service people I dealt with were all really welcoming and polite. Not for one moment did I feel pressured, and they worked around my budget to give me exactly what I wanted: a great car for a great price. Would recommend Towne Hyundai to anybody looking to buy new/certified, or lease.

marino829

Feb 6, 2016

I've been dealing with dealerships for the extent of my driving life. I've used Honda, Mazda, Nissan, and several others. None of which compare to the experience I was given at Towne Hyundai. The salesman, Joe Ippolito, his assistant, and other customer service people I dealt with were all really welcoming and polite. Not for one moment did I feel pressured, and they worked around my budget to give me exactly what I wanted: a great car for a great price. Would recommend Towne Hyundai to anybody looking to buy new/certified, or lease.

DEREKMARTIN34

Feb 5, 2016

Jake hughes made the car buying process fun and stress free. He took great care of me during the process and made sure that i did not have any questions with my new car,covering maintenance finance and the setup and use of the cars technology. I will definitely return to towne hyundai for future vehicle purchases and will make sure to refer jake to my friends and family

RAYWCHUNG

Feb 5, 2016

Salesman and his assistants at the dealership was very friendly. Took care of my needs and made my purchase a smooth and painless process. This is my 4th purchase at this dealership and most likely will come back again in the future.

kimberly

Feb 3, 2016

An absolutely wonderful experience as I had not bought a new car in 18 years. Edward Vikhrov was extremely professional, very knowledgeable about all products , and has a sincere, wonderful way about him. He really went out of his way to make me feel special and that no questions would go unanswered. The dealership was Clean and Professional. I was never rushed and never pressured, which is a nice surprise and won me over as a life time customer. The vehicle I got is wonderful, the Tucson Sport. Its attractive, rides great and most importantly is rated very high in safety. I cant overstate enough what a wonderful experience I had at Town Hyundai of Denville. Thank you so very much Ed and the rest of the team.

Pamela724

Feb 1, 2016

I brought my car in last week to get fixed. I have been having a problem with my car making like a creaking noise. I brought it in a couple of months ago and they told me it was the struts. I didn't have the money so I didn't fix it right away. Last week I brought it into get fixed. And they called me and added other problem saying that the swaybar needed to be fixed which I had them fix it. I drive my car home and I noticed the same exact noise that they told me was the struts. My car drives and feels the same as it does before it was fixed. I feel like they didn't even fix the problem. I wasted $900 in my car sounds exactly the same. If I would have known the noise was not coming from the struts I would not have gotten them fixed yet. I tried reaching out to the service manager but he never called me back.

3333

Jan 29, 2016

I just wasted a half an hour on their website trying to simply schedule an oil change. I filled out everything and clicked on a time, but was redirected to reschedule SEVEN TIMES! I fianlly had to call and was told they don't use their own website scheduling site?

JRADOSTI1313

Jan 29, 2016

My salesman, Bobby Ognek was a very respectful and knowledgable young man and treated me with the utmost care and understanding to fit my vehicle needs. He carries himself with such professionalism and truly knows how to be a car salesman. I would recommend Bobby to anyone I know that is looking for a new vehicle and if they were not in the market for a Hyundai, I would boast about Bobby Ognek to them so that they would at least go and consider looking at or test driving a Hyundai because I know he would win their decision over by his professionalism and excellent customer service

Danielle P

Jan 28, 2016

If your looking to purchase a car than Robert Ognek is the guy you want to see at Towne Hyundai! I had the best car buying experience because of Rob! He is extremely thorough and knowledgeable. Rob never made me feel any pressure during the purchasing process. He personally followed up with me, and answered all of my questions. Rob was so great that my mother bought a car from him the following day! I highly recommend Rob to everyone!

Mike

Jan 28, 2016

Absolutely wonderful experience.Our sales person was extremely professional, very knowledgeable about all products , and has wonderful personality. He really went out of his way to make us feel special. Thank you so much Ed. The dealership was Clean and we were given plenty of time to test ride several vehicles. We were never rushed and never pressured on our first visit, which is always nice. The vehicle we got is wonderful. Its attractive rides great and most importantly is rated very high in safety. I cant overstate enough what a wonderful experience we had at Town Hyundai of Denville. Thank you so very muchMike

PASQUALE1031

Jan 28, 2016

i had a very good experience and i would go back again and i I will definitely recommend my family and friends. They also spoke well and they were not aggressive.

SIMPLYLIBET

Jan 28, 2016

Great experience. Jake was very helpful and made it a pleasure. Will definitely buy another car from him and from the denville Hyundai dealership and their staff.

Frank9

Jan 27, 2016

Yesterday, I purchased my fourth car from Towne Hyundai in Denville. Once again, it was a wonderful experience! This was all due to some truly exceptional people. First of all, Joseph Ippolito, Jr. (my Sales Representative, for the second time since 2012). He answered all my questions, made sure I was comfortable, and listened to what I needed at this stage of my life. He was, as always, friendly and professional. Joe's Assistant, Emily, could not have been nicer, while filling out the paperwork and making telephone calls concerning my purchase. She accompanied me to my newly purchased car to point out any changes to the dashboard, etc. Finally, Jarrett Hynes, who worked on the financial end of things with detailed explanations. Once again, he was great about answering my questions. He was patient and warm. He made this process as quick and comfortable as possible. Many thanks to Joseph Ippolito Jr., Emily, and Jarrett Hynes for all your hard work on my behalf.

Colleen.cooney22

Jan 26, 2016

Joseph Ippolito and Jarrett Hynes helped me find the perfect car, they were very accommodating and extremely helpful. I was very hesitant to buy a car right away but they were very honest and very informative and helped me make the best choice. I would recommend them to anyone. Their assistants were very kind as well. Overall it was a great experience and love my car!

JANECA46

Jan 26, 2016

I have dealt with other dealerships but have never been treated with such professionalism. I would definitely refer family, friends, neighbors, acquaintances, and anyone I can to Towne Hyundai. Thank you.

KMAYERSKY

Jan 26, 2016

Joe is Excellent! Don't think I would work with anyone else! Thank you for taking the time to talk me through everything! He was genially concerned and considerate in my new purchase.

MICHMANDO0804

Jan 23, 2016

We worked with Fred Onorato. He was very professional and addressed all of our needs (twice)and will come back when our leases are up. Fred made sure that we were happy and that all of our needs were met.

jonecgn9

Jan 20, 2016

Excellent buying experience. Dealer worked very hard to get the exact car setup that I was looking for. Am very pleased with the Santa Fe Sport.

KEVK2023

Jan 19, 2016

I recently purchased a 2016 Sonata and am very satisfied with it. Jake and Jay were very professional and courteous. I would recommend this dealership to anyone. They did a great job!!!

KIMLOBELL

Jan 19, 2016

Joe made the whole experience positive. Buying a car is long and sometimes painful. This is my second purchase with him and will not go to anyone else.

SPIKE73193

Jan 19, 2016

Great clean place with reasonable pricing and knowledgeable staff. Make sure to ask for Robert in sales for the best car buying experience you'll ever have.

sulabula

Jan 19, 2016

Stellar customer service, Joe Ippolito is awesome! Honest, forthcoming, and professional. The very first time I left a dealership not feeling like I just got taken advantage of.

TORISABARESE

Jan 19, 2016

I was greeted by Yamil who helped me pick out my first car. I was nervous at first because I had never dealt with a dealership before, but Yamil made the process go really smoothly. He answered all of my questions and helped me find the perfect car. I couldn't be happier with my purchase and how nice the staff was. I will definitely be back! Thanks Yamil and Towne Hyundai!

SOSLO125

Jan 18, 2016

The dealership was courteous, helpful and knowledgeable. We felt like they worked with us and went out of their way to make sure we were satisfied with the whole car buying experience.

CHARLIE15

Jan 13, 2016

This was one of the easiest and most pleasant car buying experiences I have had. Robert was very easy to deal with and knowledgeable about his stock. My wife and I drove in and a few hours later drove home with our new vehicle. The dealership followed up both by their customer service dept. and our Salesman and were all very pleasant to talk to. Any questions we had had about the vehicle were promptly answered and I would recommend them to anyone who asked me.

vgoetter

Jan 12, 2016

I had great service at Denville Hyundai! I highly recommend them. Great service, vehicle selection, and friendly and helpful staff. Ask for Fred! He is incredibly helpful.

fpiskura

Jan 8, 2016

would shop no where else. I have puchased five vehicles from Joseph at this dealership. I feel he is honest and does not come on strong or pressure you into buying.

FABIAN.FLORES1988

Jan 5, 2016

I bought two cars from Towne and and both times where painless and easy. Jose helped me pick out exactly what I wanted both times.

AMINTK

Jan 2, 2016

it was good experience but could be better.If thing was done right at first place with timely manner then it could be better! thanks

HyundiaX5

Dec 31, 2015

Competitive pricing with excellent service. Our recent experience with Joe was our 5th family purchase over the 4 years which should say enough ..... courteous, competitive pricing and always meet commitments. We'll be back

TPATTERSON69

Dec 30, 2015

Jose was very straightforward, knowledgeable and professional. He was very patient with me as we negotiated a price that fit my budget. Towne Hyundai went above and beyond my expectations. My purchase was a great experience.

YR85

Dec 29, 2015

The best car dealer experience I've ever had. Yamil was straight forward and honest. Turn around time was just the right amount of time. I will recommend them highly.

JENNIFERCAPRIO

Dec 29, 2015

Everyone that helped me was professional and the experience exceeded my expectations. The dealership was beautiful and the staff helpful and listened to all my needs. Great dealership!

Shelshoc

Dec 28, 2015

Could ask for better service, I have dealt with Towne Hyundai for over 8yrs and the experience get better and better with every visit. My entire family members are also proud owners and we have also spread the word to our extended families and friends. My shopping experience was also made extremely easy, my salesman was Joe Ippulito ( WoW) what a guy he goes that extra mile to guarantee the best service ever. So just remember if you are in dout of ownership of a Hyundai stop in to Towne Hyundai in Denville NJ 07834 and ask for Salesman Joe Ippulito guarantee you won't regret it. I was not paid by Towne Hyundai to write this review this is my personal experience as an proud owner. Thank you guys

nakajimas

Dec 23, 2015

Not only have my family and friends purchased cars from this dealer in the past, but this is the second time I have been present for a transaction, and it was actually a fun experience. We dealt with Joe Ippolito (our salesman since 1998) and his assistant Emily. We always recommend Joe for his excellent service and the attention he gives each customer in spite of being a very busy man-- as expected when you're good at what you do! We also dealt with John in the finance department; he did a very good job of laying everything out and explaining the options available to the buyer. Definitely recommend this dealership, as I have for the past many years-- my friend was able to leave with a great, reliable car on the same day! We have also had our current car serviced many times in the course of our 14 years of owning it and have always been treated well by the employees, which is one of the many reasons why prospective buyers will want to keep coming back to Towne Hyundai.

nakajimas

Dec 22, 2015

Not only have my family and friends purchased cars from this dealer in the past, but this is the second time I have been present for a transaction, and it was actually a fun experience. We dealt with Joe Ippolito (our salesman since 1998) and his assistant Emily. We always recommend Joe for his excellent service and the attention he gives each customer in spite of being a very busy man-- as expected when you're good at what you do! We also dealt with John in the finance department; he did a very good job of laying everything out and explaining the options available to the buyer. Definitely recommend this dealership, as I have for the past many years-- my friend was able to leave with a great, reliable car on the same day! We have also had our current car serviced many times in the course of our 14 years of owning it and have always been treated well by the employees, which is one of the many reasons why prospective buyers will want to keep coming back to Towne Hyundai.

MPPAINTER

Dec 16, 2015

We have just leased our third Hyundai Sonata from Towne Hyundai and expect we will be back at the end of the current lease. Following a couple of calls from Jamal as the last lease was approaching it's end we decided to go in to talk in person. He was aware of what I was looking for in the car as well as in cost. It was fairly apparent he had listened to what I said and had done what was necessary ahead of our visit to secure and meet our wishes. When we discovered our model Sonata no longer came with heated seats he quickly worked out a way to have them installed at no addition cost to us. I am very put off by high pressure sale people and the games that take place during negotiations. I can say that Jamal was a complete professional who instilled a feeling of confidence and true concern for our satisfaction. The gentleman who handled our paperwork for financing was also a pleasure and efficient. Considering our experience and the hours we spent at the dealership the 1st & 2nd times we leased, this was 100% better

CBLOTSKY

Dec 15, 2015

In and out and I got what I wanted. Who doesn't want that? I want to thank the service I was given I have no problem speaking highly of this dealership. Thanks again

GAMBASTAR

Dec 13, 2015

Great dealership. The Hyundai is a great car and they stand behind it all the way. I will renew my lease with Towne Hyundai with pleasure and my wife will be switching to Towne Hyundai when her lease is up.

KAGRAHAM01

Dec 9, 2015

I recently bought a new vehicle from Tom and Joe and they both were extremely helpful, friendly and informative without being aggressive or pushy. They got me the car I wanted and were happy to answer any questions -- I had a great experience at Towne Hyundai.

ASHUTOSHSHKL

Dec 8, 2015

I was an owner of old hyundai vehicle and went to enquire about new vehicle but ended up leasing the latest model of my car as they offered me so good a deal that i wasn't able to deny. All in all, it was a very pleasant experience and i am just in love with my new car and showing it around quite a bit. Thanks Towne hyundai.

HOLSTELIZ

Dec 8, 2015

All of my questions were answered in a professional manner. I was not pressured into any e tea warranties or other items that I did not want

DTROGERS201546

Dec 3, 2015

Very satisfied with the staff at Towne Hyundai. Pleasure to deal with and was happy with my purchase.. Thanks again for the great service Joe!!!

GGVPTOWN77

Dec 3, 2015

My salesman, Robert, was extremely helpful, going over all the options with me as we went to find the car that best fit my needs, and my budget. He took the time to work with me, and did not make me feel rushed or unwelcome at all during my visit. Overall, he made my experience enjoyable, and very easy. I will definitely be returning when the time comes, as well as sending anyone I know in the market for a new vehicle to Towne Hyundai and to ask for Robert.

SCHONCAR

Dec 3, 2015

I recently was persuaded to buy a Sportage at GateWay KIA in Denville which is the worst dealer I have ever dealt with. The seats actually made my legs numb and friends that also sat in it. One of the service guys told me that GateWay is known as Hate Way. I found that out.Thankfully, Towne Hyundai got me out of the lease and put me into a Hyundai Sonata. The car is beautiful for one. It drives very nice and smooth and is very comfortable.It has many more gadgets like a back up camera which is really great than the KIA did.I have nothing bad to say about Towne. Robert Ognek is very professional, helpful and knowledgeable about the Sonata. ( That is also a complaint I had about KIA. Louis only showed me the outside of the car not how things work on the inside!)I am recommending Towne Hyundai to everyone I meet. I have already!

JETSMAN46

Dec 2, 2015

Great experience.Great people. It made my visit exciting, Need larger sign on out side of building.I already suggested Towne to toher friends, and relatives. Thanks again.

JFS59

Dec 2, 2015

I could not be happer with the way I was treated, and if course the car I purchased.. This is my 2nd Veloster. The 1st was a turbo. The 2016 Veloster Rally is unbelievable.

ANTMANDO

Dec 1, 2015

We were lucky enough to have Fred Onorato as our sales person. Fred did an amazing job in hearing what we needed and listening to every detail. He gave us exactly what we needed,with no hassles. We are now lifelong customers.

ARNOLD0

Dec 1, 2015

Towne did a good job. My only concern was that no one knew before I bought the car that Android Auto could not be used on the Hybrid

FrankMarvin

Nov 29, 2015

Excellent professional service, and great staff, Thank You to salesman Jose Matos and manager Ed Pagan for making our purchase swift and easy, We are very happy.

GREENGRAVY08

Nov 26, 2015

Freddy was great he got me the best car for the best price. I would definitely work with him again. Best experience I've had at a dealership.

SONNYSR66

Nov 18, 2015

Worked with a friendly helpful salesman, purchased a great vehicle for a great price. Everyone was professional and friendly. Will return for future purchases. thanks

TONYROSE7156

Nov 18, 2015

Best car buying experience I've ever had. Joe Ipp is the absolute best. He is a true professional. He made my purchase so easy. Thank you Joe

BARBMANGO

Nov 17, 2015

Salesperson did not pressure me at all & was very professional & accommodating. Made the experience of leasing my new Hyundai a pleasure. Pricing was fair & I was able to obtain the new vehicle I wanted in a timely fashion with features I requested.

rpal

Nov 15, 2015

I met with robert the sales person and came to agreement on a price for my lease While walking paat the sales office robert was speaking to sales manager jeff. I heard jeff saying he waa going to come out and try to get additional money. Jeff Angulo sat with me and spoke to me as he was so smart and i was so DUMB. Well, the price stayed the same but i did not like his arrogance.A friend of mine was also at the deslership looking for a car and said she overheard Jeff speaking with a coworker and heard my name and some really not nice things being said.I told robert i did not have time to do the deal. I left and got the next dealer to match the price and they were appreciative.I will not lease a vehicle from a dealership that lets their managers disrespect and bad mouth their customers. Jeff Angulo should be ashamed at his actions and needs to be taught that there is so many competing dealerships and to lose a sale over his immaturity should not be acceptable by the ownership.

SOBES34

Nov 12, 2015

great place to buy or lease a car. They are attentive and caring whie you are waiting and looking around at the vehicles Very helpful in helping you to make up your mind.

Howard Scho

Nov 12, 2015

Went to another dealer first and got high pressure to buy a leftover and I had to act today or it would be gone. Came to Towne and asked the salesman to honestly tell me what he thought of the deal, he told me it was not bad and a new one would likely cost more. Decided to price it out and as it turned out with exact same equipment got a loaded '16 Elantra Limited with Tech package for about $1,000 less than the '15 leftover plus they gave me about $1,000 more for my trade - can't beat that. Very happy and highly recommend them.

howardscho

Nov 12, 2015

Went to another dealer first and got high pressure to buy a leftover and I had to act today or it would be gone. Came to Towne and asked the salesman to honestly tell me what he thought of the deal, he told me it was not bad and a new one would likely cost more. Decided to price it out and as it turned out with exact same equipment got a loaded '16 Elantra Limited with Tech package for about $1,000 less than the '15 leftover plus they gave me about $1,000 more for my trade - can't beat that. Very happy and highly recommend them.

Nancy Pirl

Nov 11, 2015

Another great leasing experience with Towne Hyundai. Joe Ippolito and his staff went above and beyond to meet my needs. I highly recommend them. GREAT JOB!!!

BESMAELA

Nov 10, 2015

My car buying experience was great. Joe and his assistant both helped me out by not only giving the best deal but best service. They stayed to explain how to use the car and did follow up to make sure.

KARALYNDEFROSCIA

Nov 4, 2015

Knowledgeable and patient, the staff was concerned with meeting my needs while working within my means. I would recommend this dealership to others. Thank you.

ZRIVERA2007

Nov 3, 2015

Great experience. Lou was very friendly and helpful. He Worked with me until we found a car that fit all my needs. I'm very satisfied with my purchase.

Nancy Pirl

Nov 1, 2015

My lease transaction with Towne Hyundai was flawless. Due to my busy schedule, Joe Ippolito and his team, especially Jay, handled most of this deal over the phone. I told them what I wanted and my price range...they did the rest!! All that was left to do, at the dealership, was to pick a color. So Simple!! I am sure that I am not the biggest deal for Joe and his team, since I am pretty frugal when it comes to my car, but I was treated as if I was the most important deal of the year and that is amazing!! Customer service is top notch. You don't have to spend a lot of money to get a great car. I always feel safe in my Hyundai!! Thank you to Joe, Jay, Lauren and Mo for working late on a Friday for me!! You are the best!!

JFLORA12

Oct 29, 2015

I had a great experience. This was my first experience in the process and it went well. I would recommend this dealership to friends and family.

KEITHJOHNSON72080

Oct 28, 2015

Thank you for the opportunity. The car is wonderful and the salesman wonderful, the dealership was very nice pleasant and clean. I am a new Hyundai fan.

JOHN.WANG

Oct 26, 2015

Very relaxed shopping experience that I had, during my recent lease of a new Santa Fe Sports.Finance person was also very friendly, explained options and terms in detail, comforting.

Lakehouse19

Oct 24, 2015

Went to a few other dealerships but felt very comfortable with Ed. He is very nice and worked with me to get the best price available.

MUZO6

Oct 23, 2015

Nice and help full salesman , i strongly recommend him . He inform us every detail about our new car and looking forward working with Hiunday dealership

Dianam21

Oct 16, 2015

They put q huge smile of my face and finally got what I wanted and we never gave up . They always were here for me . Brings tears and joy to my heart because joe and his team make everything happen again they are the best and best place to get a car . Thank you

JONI.EVANS226

Oct 15, 2015

I love that my car was ready to go when I was ready. I didn't have to wait for them to "prep" my car. Ed took care of all that and got me the car I wanted. Thanks Ed. :-)

ELLEN.ZAMIR

Oct 10, 2015

A good experience. This is my first purchase of a Hyundai automobile and so far it exceeds my expectations. Looking forward to enjoyable, safe and reliable driving experience.

Jackie K

Oct 8, 2015

I had a great experience purchasing a certified, used Tucson from this dealership. My sales rep, Joe Ippolito and the manager, Rob Mariani really went the extra mile to find a car that I liked and could afford. The process was simple and painless. I am confident that I received a great deal and am very happy with my new car!

PHILREINA74

Oct 8, 2015

the dealer was ok but some things has to be change. also good service from the salesperson and they help us a lot with the problem we have with the car before

HART_JOE_W

Oct 7, 2015

The dealer was very helpful and did everything in their power to help me with my purchase. I will definitely be back in the future.

KarenW

Oct 7, 2015

My experience at Towne Hyundai was the best car purchase I ever made. Everyone I dealt with was professional and courteous. They located the exact car I wanted within 24 hours and never tried to push any features I didn't want. Because I used the Costco Purchase program, pricing was a no-haggle and very positive experience. The entire staff was helpful when reviewing the car and its features. I highly recommend this dealership. My salesperson went above and beyond to make my car purchase a pleasant experience.

andy hetsko

Oct 3, 2015

Have a car from towne Hyundai not Honda. That i can't drive because my temporary nj registration expired before I got my ct registration from them that i paid for. So I have a car that I paid for and insurance I am paying for that I can't drive because the people at towne Hyundai denville nj. Wouldnt go the extra mile to ensure my experience was favorable. All they had to do was send a rep to ct to get my registration and deliver tags. Yet they chose not to because they don't care about past or future customers

CREX65439

Sep 30, 2015

they offered me a fair trade in price and had me in a new car the same day. I love my new genesis. It's on par with my 5 Series

aniasz

Sep 29, 2015

Very poor customer service, they nice only when you are purchasing car, after that they are miserable. The girl on the front desk- need to take a couple of lesson how to serve clients.

KJFARRELL86

Sep 29, 2015

I am proud that I took the recommendation to shop at this dealership. I do not feel ripped off, or price gouged, or that I was taken advantage of. Instead, I feel welcomed, supported, and recognized. Joe Ippolito and his staff did an amazing job of listening, evaluating, and working on what I wanted from a car and what they could offer that suited my needs. I am proud to say that I am a customer of Towne Hyundai.

MSMEGHANWILLIAMS

Sep 29, 2015

Had a wonderful experience with Towne Hyundai, especially Jack and Jose. They listened to us and helped us find the right match for our needs. Never too pushy, never tried to sell us something we didn't want/need. They were professional and personable. We will be back for our next car purchase!

Karen W

Sep 27, 2015

My experience at Towne Hyundai was wonderful. Joe Ippolito and his support staff were pleasant and attentive to my needs and found my dream car in less than 24 hours. I had several negative experiences recently during my search for a new car and ended up switching to Hyundai as a result. Because I purchased using the Costco purchase program, the negotiations were effortless. The team spent over 2 hours demonstrating the features of my new car. A 24-hour follow-up phone call from customer service to see how I was doing with my new car is evidence that this dealership is top-notch. I highly recommend this dealership!

KarenW

Sep 27, 2015

After suffering through some negative experiences at other competitor dealerships, I came to Towne Hyundai. Joe Ippolito and his support staff were AMAZING and so attentive to my needs. Since I purchased through the Costco plan, and knew exactly what I wanted, the haggle-free approach was effortless. Joe understood what I wanted and found my dream car in less than 24 hours. There were no hidden costs or attempts to get me to compromise on the car I wanted. I don't think I've ever had such a pleasant car purchasing experience. When picking up the car, the team spent over 2 hours reviewing all of the documentation and going over all of the features in the car. AMAZING!! I also received a 24-hour follow-up phone call from customer service to see how I was managing with my new car. I look forward to recommending this dealership to others.

DUTKOUSKI

Sep 25, 2015

My car buying experience was okay. We waited far to long for the financing depart beause their system "crashed". We actually had to reurn the next day and wait for over an hour after our scheduled time. They also include fees that were never agreed upon. I guess I should have watched them more carefully. Sadly after 6 days of use, my brand new Hyundai Tuscon's check engine light came on. I would NEVER buy another car from this dealership just because they sell Hyundai.

Verona

Sep 25, 2015

It was a wonderful experience .This is my second time buying a car from Hyundai .Very professional and kind employees.I would highly recommend anyone to go there and have an amazing experience ,fast professiona kind excellent experience . The best of the best..

LINDACUPOLIA53

Sep 24, 2015

MY SALES PERSON EDWARD VIKHROV WAS GREAT THROUGHOUT THE ENTIRE PROCESS. VERY THANKFUL FOR THE ENTIRE PROCESS. COULD NOT ASK FOR A BETTER SALES PERSON AT TOWNE HYUNDAI

AIJINGSONG12

Sep 22, 2015

Robert was a very kind person. He made my time at Hyundai very easy. I would recommend this dealership to anyone that I know looking for a car. I would also recommend Robert as the salesmen!

sr21122

Sep 22, 2015

Overall, I had a nice experience. This is my 2nd Hyundai from this dealership and will continue to go here if I continue in the Hyundai family.

BLANCAWALSH

Sep 19, 2015

This was my best new car buying experience by far. From the friendly sales staff to the professional financing process all was a great experience with no high pressure sales or trying to oversell our needs.

ITADD21

Sep 19, 2015

I appreciated the great service I received. Great experience. The staff was friendly and outgoing and very thorough in explaining the vehicle. Will definitely recommend the dealership.

KAREN.MOLLOY

Sep 17, 2015

Our sales rep, Fred Onorato, was great! Not pushy, very knowledgeable, very professional and a pleasure to work with. Dealership worked with us very satisfactorily on price. Atmosphere clean, friendly and open. Best car buying experience I ever had!

ANG15CAP

Sep 16, 2015

third time leasing at towne hyundai.. it's not their fault that the company does not make what I want.. I will wait the 3 years for the lease.. but I will be looking at the inside of other cars because I know what I want.. give me back my rear view mirror not that five and dime one that is in my car now!

CLIFFSPERL

Sep 16, 2015

Joseph and his staff were very friendly and professional. The sale was made without any problems and all questions were answered promptly. Again as I stated before, I would highly recommend your dealership to all. Thank You for all you do. Cliff

GREATJIM_78

Sep 12, 2015

Excellent service. I highly recommend this dealer to anyone. The crew was professional, friendly, and helped me get exactly the car I wanted for a fair price.

biglou

Sep 10, 2015

almost 10 cars between myself family and friends last 6 yrs. the entire dealership and experience is far above what you may expect, if you want a Hyundai no other dealer comes close.

IRISHCOP1961

Sep 9, 2015

You get a good feeling as soon as you walk in the door with a friendly greeting. The salespeople are knowledgeable and friendly. No pressure and listen to what you want.

Devsfan55

Sep 8, 2015

Bought my first brand new car on Saturday. Joe was absolutely fantastic to deal with and the process was extremely quick. They also gave me a wonderful presentation on how to operate all the new bells and whistles in my 2016 Elantra. Great dealership and beautiful car.

JACKIESIMMONS78

Sep 7, 2015

This is my 3rd Hyundai. I absolutely love it! Joe is a wonderful man. Won't buy a vehicle from anyone but him! Towne Hyundai is the place to go!

HUSHION82

Sep 6, 2015

Lou was a great salesman. Straight forward and not pressuring me to take something I didn't need. Great experience and I will use this dealership in the future.

Unhappy

Sep 3, 2015

I will never ever deal with this dealership again. I sold a car that I bought from them for my son because the windows leaked and the car started to smell. we bought the extended warranty and since we sold it before the end of the life of the contract we are due over $1800.00 I call and speak to Pat who tells me that I have to straighten out a mileage issue with the paperwork. Now I find out that they got their money back over 2 weeks ago and I still have not been paid. I call and speak to Pat again and she tells me she is waiting for the Owner to sign it over. and how I should be more understanding after all the work she did for me. LOL I contact the insurance company, I scanned and emailed copies to the company. I followed up with the company and had to tell you that you got the check. I followed up with you to have you speak over me not allowing to say a word, if you listen and let people speak they would not have to try and talk over you. AMAAZING

silverdiary

Sep 3, 2015

I walked in to Towne Hyundai in Denville, NJ, on a Wednesday afternoon, Friday I drove off the lot in my new 2015 Sonata.I felt so comfortable with the salesman and the loan officer while they worked as a team. They covered every aspect of my contract, answered every question, my new vehicle is covered under an extended Warranty and maintenance plan and I have a $2000 rebate coming in the mail!!! Thanks guys, for everything!!

Blixoe

Sep 2, 2015

My salesman Robert, was the best part of my whole experience! He was extremly nice and help a lot theough the whole thing. It wasnt hard buying my new car because Robert made it easy for me! Best experience buying a car in a long time!

Helena

Sep 2, 2015

Because of the sales and service staff, I have purchased 3 cars from Towne Hyundai. Everyone goes out of their way to give me excellent service. The sales staff is thoughtful and caring of my needs and I can count on great service whenever I need it.

mariep3

Sep 2, 2015

My lucky day was Thursday, August 27, when I called Towne to schedule a routine oil change and got a cancellation appointment for 9 am Saturday, August 29th! My lucky day yes, but the Service Department seemed more than routine in trying to accommodate me. When I arrived, I was greeted in a very professional and friendly way and assured that the best care and concern would be shown. From the free coffee, to the modern facilities, to the upbeat and thoughtful staff, taking care of a mundane [but necessary] thing as having your car serviced, Towne Hyundai made it a pleasure! Thank you!

hackerman15

Sep 1, 2015

Joe Ippolito is the best man for the job.He is so nice and really treats you like a human being.My advice for anyone is see Joe. Heather Ackerman

Debs

Aug 27, 2015

Every time I go there for service, I look for my favorite employee and I shouldn't because they are all wonderful! They are always thorough and safety comes first. They seem to go out of their way to make sure you understand everything. In the past I tried to stay away from dealerships after my purchase due to the way I always felt they were looking for something and they were always more expensive. Not true here!!!!

BMADSENMUSIC

Aug 26, 2015

I was very happy with my purchase of Hyundai Elantra. The only thing that I was less than satisfied with was how long it took to complete the paperwork once we had agreed on a price - it took about 1.5 hours to come to an agreement on price, but I was not done and out the door for another 4.5 hours - too long once the price has been agreed upon. But, the price was fair, and I'm very happy with my purchase.

KJR9348

Aug 24, 2015

Service advisor was very polite and informative. I waited for the car and was glad the wifi was available to allow me to do some work. The dealership is a 40 minute drive from my home so I go to a local shop for routine service. I needed to have a recall repair done.

DEVORA_UNGER

Aug 21, 2015

I came to this dealership because they assisted me during a mechanical issue. All of the employees in this location were so supportive that I knew i would come back to them when I was ready for my next vehicle. Upon arrival I was greeted and treated with pure respect that I unexpectedly walked out with a better car. And I couldn't be happier.

Kait_Fearless

Aug 18, 2015

This dealership really goes out of their way to make the car buying experience as easy and pain free as possible. Joe Ippolito puts forth his entire effort to make sure his customers are taken care of and that's exactly how it should be when buying a car. I know that I will definitely tell people to come buy their cars from Joe and his team in the future.

MAYRARAMOS0219

Aug 18, 2015

This is the 4th purchase at Towne Hyundai, Jake is the sales man you want to deal with. Great knowledge of his vehicles and professionalism. You wont get a better deal anywhere else, I've tried. Trust me!

MPOLITI

Aug 18, 2015

If your looking for a new or used car, this is the place to be. Excellent staff very friendly, any problems or concerns that you may have they take care of you from A-Z also what i really like is how they explain everything to you. No surprises like other dealerships that forgot to mention things to you. Also when visiting this dealership ask for Joe Ippolito "Best salesman there"!

RCOVELLO26

Aug 18, 2015

I knew the car I wanted and my salesperson had sold me 2 other Hyundai's already so there were no issues with the process. I was completely satisfied.

JAREC28

Aug 17, 2015

We satisfied of what we expected . I think that's the reason why lots of hyundai car in the street. Hope hyundai continue their evolution & wont change their strategy of business.

1ADAMS0892

Aug 16, 2015

Our experience at Towne Hyundai was again great. We went back to a sales person we had in the past, Fred Onorato, who was very professional, knowledgeable and listened to what we wanted. I am very happy with our new vehicle. We would definitely recommend to others.

bburton321

Aug 15, 2015

I have been taking both my Hyundais here for years for service. Even during the remodel, I had no issues. Now, with the pull up garage, its covered and very easy in and out. You are covered the whole time and they take the car from you and bring it back to the same place. No issues with the service people and always a pleasure going there about every month with the 2 cars.

HELENLEWELLEN

Aug 14, 2015

Very pleased.This is my 6th Hyundai and 2nd Sonata purchase at Towne Hyundai in Denville, NJ. I am very pleased with my vehicle. Just took a round trip to Florida with my new Sonata limited Hybrid. Fantastic performance and the savings on gas was great. Thank you

DAVID.PRADOA

Aug 13, 2015

Can't express enough how happy I was to buy my car at Towne Hyundai. My goal was to buy an Afforadable SUV with 3 rows and decent size. The saleman, Kevin, was very helpful and quick to match us with the car we ended up purchasing. He also understood our budget and worked well with us to make sure we could drive off in the car that day with much time to spare. That meant alot to my father and I because we were aiming to also enjoy some time at the beach since my dad took the day off of work. I was also moving into my new place for medical school, so having this car asap was a huge bonus though Kevin did offer us a great alternative for if the car we wanted wouldnt be ready to drive off that day (a rental car for until the new car came). Luckily he matched us up with that was right there and we couldnt be happier. My father has never bought himself a new car but Kevin illustrated very clearly the benefits to owning this new car. My overall experience would be rated 10/10 and I would recommend Towne Hyundai to my friends and family

METRODEPH

Aug 11, 2015

our salesman Fred was great! informative, knowlageable, non agressive, friendly are some ways to describe him and our experience. we told Fred what we wanted and he made it happen..

sonnata girl

Aug 11, 2015

I have found this dealership to be excellent for purchasing my Hyundai and so far for service. My appointment for service was on time and conducted in a professional manner. Everyone was helpful and friendly. A very satisfying experience..

Michele

Aug 9, 2015

Great to deal with Towne Hyundai. Would recommend this dealership to anyone buying a Hyundai. Awesome staff,friendly, fairly priced vehicles.Just a great dealership to buy from.

BENNING.DIANE

Aug 8, 2015

If you are in search of a new or used vehicle, I highly recommend Towne Hyundai. The professionalism and quality of their vehicles is the best I have ever had.Mr. Fred Onorato was my salesman and he was amazing in every way. Such patience from a young man. He was so thorough from beginning to end, actually sitting in the vehicle with me for at least half an hour. He showed me where everything was...how to operate....and even connected the blue tooth for me. He waited until I was completely comfortable with all of the new technology I had to learn. Thank you Mr. Onorato. You made my experience that I will soon not forget.

JMG7291

Aug 8, 2015

I've now purchased 3 vehicles from Joe Ippolito at Towne Hyundai. Joe and his co-workers are always friendly and professional and have made every effort to meet our family's automotive needs.

EDGAFFNEY99

Aug 7, 2015

We will definately go back to this dealership in the future. My salesman was the most friendly and helpful - he was also very knowlegable about the vehicle features we were interested in.

Service

Aug 7, 2015

My time wait was acceptable. Every body was kind and patient.the new waiting area was clean and comfortable.the coffee tasted delicious and "hit the spot " while I was waiting.

JulieS

Aug 6, 2015

We keep going back to Towne Hyundai and Joe Ippolitto!! This is our 5th Hyundai and the sales process with Joe and his staff is always easy, fair and fast. He is a top notch salesman. Everyone at Towne is so friendly and courteous! We always recomend this dealership and Joe.

16Hollowbrook1999june6&

Aug 5, 2015

Had a great experience, The entire staff should be commended for their hard work to make the customer happy. I will always have my car serviced there.

MITCHE50

Aug 5, 2015

Had a great experience at Towne Hyundai of Denville, NJ. Price was great and everyone is friendly. I am able to have my questions answered in person and on the phone.

VIDRIS1

Aug 5, 2015

I really loved my 2013 model except for the fact that it did not have a power lift gate as my previous vehicle had and I really missed it. When the opportunity came to trade in the 2013 for the 2016 Santa Fe equipped with the power lift gate my husband and I agreed to give it a try. We are very happy with our new vehicle and the deal we obtained from Towne Hyundai.

slk

Aug 4, 2015

Great experience ever with Joe Ippolito and John Louie. Highly recommend this dealership - ask for Joe Ippolito. Bought 2 Sonata 2015 Sport and Limited. I got what I was asking for in price and the car all within 2 hours I drove my car out. Everyone at Towne Hyundai is a pleasure to deal with. The owner, Susan has a great team!!

TRACHAEL150

Aug 4, 2015

It was a great experience to have Robert Ogneck/Sales Rep. to sell me a vehicle. Robert explained and answer all questions I had at the time of purchase. He also continued to do a follow-up to assure I was satisfied with the purchase. His Manager and himself showed to be a great team together. When everyone realize we all need to eat at the end of the day, not just look good in a car only.

ginefrad

Aug 3, 2015

FANTASTIC DEALERSHIP!! OUR SALESMAN JOE IPPOLITTO IS AMAZING HE IS ONE OF THE BEST SALESMAN WE HAVE EVER DEALT WITH!! HE GOT US THE PERFECT VEHICLE AND PRICE FOR OUR NEEDS. JOE AND HIS STAFF ARE EXTREMELY PROFESSIONAL FRIENDLY AND KNOWLEDGEABLE AND MADE THE WHOLE PROCESS A PLEASURE. THIS IS OUR SECOND NEW VEHICLE WITH JOE AS OUR SALESMAN AND JUST LIKE THE FIRST TIME JOE AND HIS STAFF MADE US FEEL LIKE FAMILY DELIVERING ANOTHER PERFECT SANTA FE GREAT JOB JOE IPPOLITTO AND STAFF!!!!!!!!!!! A++++++++++++++

Jennifer

Aug 2, 2015

As always, the service department exceeded my expectations. My recent service was quick, easy, and convenient. I've never had a problem here, and would highly recommend.

GinaR.

Jul 30, 2015

Fred got us a great deal on a 2013 Hyundai Sonata. My daughter is very happy with it. It's a great first car for her with low mileage and it has a great ride to it. He gave me a really great deal! My husband was so happy with my purchase that I wonder if my daughter will get a chance to drive her new car. The salespeople at Hyundai are all extremely pleasant to work with. Great experience!

Lori

Jul 29, 2015

Best dealership around. Would send friends and family. Service was fast and easy. Was nice to sit outside at the tables while waiting. Thank you

RBDCPL

Jul 28, 2015

When arrived was greeted immediately. Salesperson was very friendly and enjoyable to work with. Listened to our needs and worked with us to obtain them.

BestBets

Jul 27, 2015

Recently, my service advisor was Roger; for sales of all my Hyundai's its been Joe Ippolito...I think the key at Towne Hyundai is efficient and appropriate energy. When dealing with car service issues I want someone calm and re-assuring --service seems to always get that! Roger was great! When purchasing you want happy, upbeat and to feel valuable to your sales professional -- Joe accomplishes that. Their commitment to you does NOT end with "here's the finance guy" (who by the way they are all nice too)--from sales through service to trade in they RESPECT that loyalty does work both ways.

cbs1949

Jul 25, 2015

Fast and friendly service. I have a hearing problem and the service manager made sure that I understood everything being done. I waited for the work on my car to be completed. The waiting area was comfortable and clean.

hdd49

Jul 25, 2015

My experience at this dealership was great. I was treated with courtesy and they had the vehicle I wanted in stock and I was able to drive it home that day. I would highly recommend this dealership to my friends that are looking for a vehicle.

RPCIAMPI

Jul 24, 2015

I've had many experiences with car dealers and Towne was overall the best one ever. Jose Matos was our sales person and, besides being a really nice person, he is experienced and knowledgeable about the cars he sells. Not only was he thorough, Jose worked with us and kept the deal we initially discussed. He worked hard to get the car and color we requested and delivered. I would highly recommend Jose Matos as a sales person and Towne Hyundai Dealership. Everyone was exceptionally nice.

ANDYTEKEL

Jul 21, 2015

Great service department. Professional and quick. Serviced what was needed and did so in a timely matter. Will bring my Tuscan for all of my service needs.

ANGIENIC63

Jul 21, 2015

Friendly staff. They answered all of my questions and got me into a car that I love driving.I would recommend them to all my friends.

KJACKFIVE

Jul 21, 2015

The salesman Joe was great,everyone was very helpful.I went to four different dealers and all they did was give me the run around so by the time I came here I was feeling discouraged but Joe made me feel comfortable right away.

Customer service really?

Jul 18, 2015

2 hours for an oil change and I had an appointment! Not a good experience with the service department. No excuses, this type of service is NOT ACCEPTABLE!

febrero848

Jul 16, 2015

EXCELLENT SERVICE! I had an awesome experience. I am very satisfied with the work. I will recommend anyone to deal with this service provider, they are right on time.

PFMCOCORP

Jul 15, 2015

everyone that I saw there was very helpful and I would def. recommend the dealership and my salesman to others. this is the second car I have leased from there

Rev v

Jul 15, 2015

The Service Dept Personnel are polite and very client oriented. Took my car in at the appointed time and was serviced quickly and effectively. They know their stuff.

CORALNUT

Jul 14, 2015

Awesome folks to deal with start to finish. Accommodating, friendly, and knowledgeable; couldn't think of anything more to ask of a dealership. I was totally blown away by how well Keenan knew the owner's manual and vehicle interior!

MATTHEWSMITH1184

Jul 13, 2015

I had a great experience at Towne Hyundai. Everyone was extremely helpful and friendly which made the process go nice and easy. I would definitely recommend this dealership.

RCOVELLO26

Jul 13, 2015

Jake was very attentive to my needs. He sold me a car a few years ago and provided me with the same level of professionalism this time as well. I will be returning to purchase another car from Jake in the next few months.

Sonata2015FRC

Jul 12, 2015

Just bought our new 2015 Sonata at Towne Hyundai this past week. Love the car and we were very happy with the dealership. Jose Matos was our sales rep. He is very professional and just a really nice person who made this experience go smoothly and removed all that stress of buying a new car. We got a great deal and the exact car we wanted. Before we even signed the papers, Jose had us check out the car and then sit inside so he could go over all of the features with us to make sure we could see how things worked. He let us know that we could call any time if we had any questions and, a couple of days after the sale, he call us to see how things were going. Everyone in the dealership is very nice and respectful, as well as going out of their way to do the best they could for us. It was a very pleasant experience and we'd highly recommend this dealership and especially Jose Matos as your sales rep.

lewishgratt

Jul 10, 2015

Very courteous and professional. Always a pleasant atmosphere. Problem was quickly located and repaired. If needed they would have provided a car to bring me home.

Liz Crum

Jul 10, 2015

I have been a customer of Towne Hyundai for about 24 years. I have bought 1991 Excel, 2006 Sonata Gls, and just recently 2006 Tuscan. I always have a great experience with this dealership. Joe Ippolito is not just a salesman. He started as a salesman and became a friend and now family. I trust everything this dealership does. Thank you Joe, Konnor and staff for making me so happy to be a part of your family. If anyone second guesses ....DON'T. This dealership is top notch. Everything from service to sales...excellent. ... I'm proud to be part of this family and I do tell everyone I can... Thank you so much. Once again I'm very pleased. You're are the best.

ADITYA.KALIDINDI88

Jul 9, 2015

I liked yhe way my options were presented to me. They were very helpful when needed. I had very positive experience. I will definitely recommend.

CARDINAL130

Jul 9, 2015

Very personable and courteous employees. Did not push me into buying a car I did not want. Also came to an agreement on the price without hassle.

JPIANO97

Jul 9, 2015

I was treated very kindly at this dealership. They were friendly and very willing to help. They got me the car of my dreams! I will definitely recommend them in the future.

SAREMANUEL

Jul 9, 2015

I had a great experience working with Jake (sales) and Jarrett (finance) -- I definitely recommend coming to Towne Hyundai should you need a new vehicle.

ANDYTEKEL

Jul 8, 2015

Not your typical dealership. Worked with you and we're honest. Would go there for my next car for sure. Kevin was especially great to work with. Knowledgeable and took the time to listen to our needs.

LPS

Jul 8, 2015

I took my Sonata in because there was water on the floor in the front passenger foot well and it was very wet. Right away they determined that it was a plugged condensate line from the AC and cleared it out with no charge. I am very satisfied and relieved that it wasn't anything more serious.

LSGRESACK

Jul 8, 2015

This is the first car I purchased myself. I was not pressured and I am delighted with my choice. My salesperson was very helpful and has called numerous times to check up with me and ask if I have any questions.

Curly

Jul 7, 2015

Had the first appointment of the day 7AM! Routine oil change! Left dealer at 8:32 without paperwork, which after inquiring about my car,they said they'd send it to me so I could be on my way! Not sure why it took so long, only oil change! People in and out before me who came after me?

CHIRCOFAMILY

Jul 2, 2015

My prior experience with purchasing a vehicle at Towne Hyundai and the staff, especially Joseph Ippolito, Jr., and his assistants, was so positive that I knew I would never want to deal with any other sales representative. I have been treated with much respect by all the staff members I've been in contact with at your facility.

cliff20

Jul 2, 2015

Joe Ippolito went out of his way to find the exact car/color combination we wanted with our new Santa Fe Sport. Great Customer Service and a Great Price! Joe got us the car we wanted. Great to find a dealer who puts the customer first.

Rudy & Bernadeth

Jul 2, 2015

Joe Ippolito not only listened to our concerns but also made the whole transaction very smooth and continuously offered assistance which resulted in a satisfying experience! Special thanks to Konnor who also contributed to make the whole thing into a smooth transaction.

Minana

Jun 24, 2015

My salesperson Joe Ippolito listened to my concerns and budget. Assured me he would find the car I wanted in my budget. His assistants were knowledgeable and very courteous. The showroom was clean and inviting.

Megan6108

Jun 22, 2015

Went to Hyundai on a recommendation and had the pleasure of working with Joe Ippolito Jr. He is a knowledgeable and kind man that made my first car purchase quick and painless, not to mention the great deal! I would recommend visiting Joe at Towne Hyundai if you are searching for a new car!

jerseygirl

Jun 21, 2015

I have been dealing with Joe Ippolito and Towne Hyundai since 1992 and have never had a problem at all. Joe Ippolito and his team are truly wonderful. I will always go back there to purchase cars from them and Joe and would recommend Joe to anyone that ask me for a great and wonderful sales person. I wish there were more sales people like Joe who really care about the customer and not just about the sale.. Joe is a truly wonderful person.

Debbie

Jun 20, 2015

I highly recommend this location and definitely highly recommend Joe Ippolito as your sales person. I just purchased a 2016 Elantra and Joe gave me the VIP service along with his assistant, Keenan Dostanko. I absolutely love my new vehicle. I have purchased all my vehicles from Joe and will continue to do so.

Drita Christ

Jun 19, 2015

It is not often that I take "pen to paper" but I felt compelled to share my experience at Towne Hyundai and with Joe Ippolito specifically. I dealt with Joe a few years back when I purchased a car for my daughter and he was phenomenal and took the time to find just the right car for her. She was thrilled with the car and I was thrilled with the price and financing. The experience was so pleasant, I decided to go back when it was time to purchase another car. Well, like a fine wine, Joe only got better with age. It's amazing how he can make you feel like a member of his family. He is such a warm and caring person and truly takes the time to ensure that you are happy with every aspect of your experience at Towne Hyundai. He's built a phenomenal team that also takes the time to be sure you're happy. He treats his team with the utmost respect and that only makes them work harder to make his clients happy. I can't say enough about Joe and how wonderful he was to me, my daughter AND my 3 and half year old son, who by the way was not easily entertained for the few hours we were there. Everyone, including the other sales team members (who had nothing to gain) helped to keep him entertained, which was not easy. A very BIG and SPECIAL Thank You to Joe and the Entire Team at Towne Hyundai - we walked in as customers and left as family!

drita629

Jun 19, 2015

It is not often that I take "pen to paper" but I felt compelled to share my experience at Towne Hyundai and with Joe Ippolito specifically. I dealt with Joe a few years back when I purchased a car for my daughter and he was phenomenal and took the time to find just the right car for her. She was thrilled with the car and I was thrilled with the price and financing. The experience was so pleasant, I decided to go back when it was time to purchase another car. Well, like a fine wine, Joe only got better with age. It's amazing how he can make you feel like a member of his family. He is such a warm and caring person and truly takes the time to ensure that you are happy with every aspect of your experience at Towne Hyundai. He's built a phenomenal team that also takes the time to be sure you're happy. He treats his team with the utmost respect and that only makes them work harder to make his clients happy. I can't say enough about Joe and how wonderful he was to me, my daughter AND my 3 and half year old son, who by the way was not easily entertained for the few hours we were there. Everyone, including the other sales team members (who had nothing to gain) helped to keep him entertained, which was not easy. A very BIG and SPECIAL Thank You to Joe and the Entire Team at Towne Hyundai - we walked in as customers and left as family!

Johnboy

Jun 19, 2015

I just purchased my 2015 Hyundai Sonata. I Love the car and I loved the experience. Finally I have found a car sales experience where I feel like I was really treated right. From Joe Ippolito, my salesman, to both the sales managers, Rob Mariani and Eddie Pagan, who really tailored a deal that fit my needs within the budget I can afford. The payments even came in lower than they originally had estimated. When does that happen? My finance guy, Moe, had everything done for me, I walked in his office and signed a few papers and I was out in my new car in minutes! I was fearing hours and hours of tedious negotiarions and the whole process took an hour at the most!

Monless

Jun 17, 2015

I just purchased a Hyundai Elantra at Towne Hyundai and I would recommend this dealership and Joe Ippolito to anyone who is interested in purchasing a new or used vehicle. He was extremely helpful and friendly. I am very happy with my purchase and choice of dealership.

Sueblue

Jun 17, 2015

Been going to Towne Hyundai for years and am always treated like member of the family. Great group of people. Clean, comfortable environment. Excellent service

Genesisowner33

Jun 16, 2015

I had the best experience here for car service. I worked with Mike, who was friendly, very helpful, and went out of the way to make things easy for me. He also set me up with a shuttle service to allow me to go back to my office while the car was being worked on. I didn't even know about the service, but he was very proactive. Also, they have shown me that they stand behind their service and will do what it takes to make the customer happy. Very satisfied! The other staff members I spoke with were also very kind and helpful.

imankeon2

Jun 12, 2015

I was worried if my car would be ready before I was off from work . I dropped my car off before my scheduled appointment time with my fingers crossed . I did express my concerns to the young lady working that morning and she said that she understood and would do her best to accommodate me . My car was ready for me to pick up before my actual scheduled time! :) Thanks to the service department !

Meme

Jun 9, 2015

I bought my 2015 Sonata in Nov from Joe Ippolito and the experience was nothing short of amazing! He got me into the car I love at a price I loved as well! I also brought my car in for 2 oil changes now and the service department was quick and efficient! Chris Chuako was assisting me and was kind, professional and informative! I reccomend Joe and Towne Hyundai to anyone I know looking to buy a car! Thank you Joe, Chris and the entire Towne Hyundai staff!

Ramoss13

Jun 6, 2015

Kevin made the appointment feel like we were old friends sitting down for tea. I felt comfortable as we talked about the dealership and the cars they had available. I never felt pressured to make a purchase and Kevin understood my monthly budget. He helped me find a vehicle that would fit my needs and my pockets and I was truly amazed. After a few hours, I drove my red Santa Fe home and I'm loving it to this day. It truly was a wonderful experience to receive help from someone who was as knowledgeable as he was. Thank you, Kevin!

Tangkin

Jun 4, 2015

I got a traffic accident on weekend in Union County. Tire went flat. AAA sent emergency help. I tried to get an appointment from any nearby Hyundai dealers ASAP. They all seem reluctant and lazy because of the timing(it's 4 P.M. on Saturday). Finally I called Towne Hyundai and their service advisor John Brock quickly gave me an appointment next Tuesday morning to get a replacement tire. John also quoted the price on the phone. He is very polite and efficient when I need the help most. I truly appreciate their willingness to serve the customers. Finally, my Sonata is fixed. I think this dealership is doing an excellent job in everything. My 7-year-old Sonata also serves us well. I am thinking my next Sonata already...Thank you Towne Hyundai for giving me such a good experience!

DINA.M.DIFRANCO

Jun 4, 2015

And even with that the process still took several hours. I'm happy with the vehicle and price agreed to, but they really need to streamline the process.

Kait_Fearless

Jun 4, 2015

My family has been buying Hyundais for as long as I can remember and this dealership made it easy to feel comfortable with the steps of purchase and my whole experience in general. I couldn't ask for a better dealer, Joe was both very knowledgeable and easy to get along with. He went above and beyond to make sure that I was happy with the car that I was buying (2015 Elantra).

CMAHER0

Jun 3, 2015

Great experience at Towne Hyundai. Our salesmen was excellent and Towne offered the best deal. We looked at Nissan,Honda and Kia prior toour purchase and Hyundai offered the best vehicle value. Thanks again Jose Matos and everyone at Towne Hyundai for a excellent experience.

TISHWALSH

Jun 3, 2015

Purchasing a new vehicle is not my favorite thing to do truly was a great experience. I was very pleased with the entire process and the vehicle.

human

Jun 2, 2015

It was a exceptional experience at the dealership. This is my fourth visit. would go again. Reccomemnding this dealership for buying or selling cars used or new.

Krakej27

Jun 2, 2015

Danielle provided me excellent advice over the phone to reset my stereo system that was not working. Her advice fixed my problem in less than 10 seconds. I leased my hyundai Elantra through Wayne Hyundai and their service center gave me a run-around for this problem with a simple solution. I decided to call Towne hyundai and my problem was fixed over the phone avoiding having to visit a service center like Wayne told me I would have to do. But they said they couldn't provide me with a courtesy car until a week later. Danielle fixed my problem and helped me avoid the inconvenience of driving around with no stereo for a week. She was knowledgeable, confident, polite, and friendly and I was happy she answered the phone for me. I didn't have to wait on hold and I didn't have to wait for a solution. She knew what to do immediately and my problem was solved. My lease is up in a month and I am going to visit Towne Hyundai for my new vehicle instead of Wayne Hyundai because of this excellent experience I had. Thank you Danielle and thank you Towne Hyundai for your excellent service and hospitality!

Parthpatel8941

Jun 1, 2015

This my second car from them. Everything is wonderful. I like the price and customer service. Thanks Jose and Jeff for getting me a good deal.

deea0913

May 26, 2015

I DECIDED TO GIVE TOWNE HYUNDAI A TRY AND IT TURN OUT TO BE A WONDERFUL EXPERIENCE MY SALES GUY EDWARD VIKHROV WAS AMAZING HE TOOK HIS TIME WITH ME SHOWING ME THE BEST CAR TO BUY.....GREAT SALES PERSON SEE YOU IN THREE YEARS...DEE :)

Jorgehoyosjr

May 26, 2015

I want to thank Javier Gutierrez for making it so easy. He works his butt off until you're happy. Great guy! I will buy from him anyday.

trucker2

May 25, 2015

Nice people ,my service adivisor I forget her name very good at her job. Great personality, recommended stuff for our car.They really care for your car.Service department looks very nice and comfortable.

jean the bean

May 24, 2015

once again salesman jose matos provided us with a pleasurable experience in buying our fourth hyundai, our third from towne hyundai. place is a mess -- noisy and hot due to renovations, but amenities were offered by jose several times. we asked to test drive three models and although we had to wait for the plates, this was because of the unusual amt. of potential buyers this memorial day weekend. jose couldn't have been more professional and gentlemanly...no hard push to make you feel dirty even though we were not financing. last time we were in and out in under 90 minutes because we had to get back to work. this time longer , but no fault of jose's. it involved getting the different models from the lot and securing the dealer plates. in the end we found ourselves in the lot AFTER closing time, with jose , when all other salesmen had left for the night! nevertheless, jose went over everything about the car, sitting inside the vehicle and even programming our phones and showing us all the ins and outs of the car that had been updated or changed since our 2010 elantra. he didn't want me to get on the road home and have to pull over to check out a gadget. car was washed and given a full tank of gas and the future commitment off all weather mats and cargo tray ( indicated on the bill of sales,) which will be there for us next week when we come with the bank check. did the last sign-off with business manager, and that was it. can only say where jose goes, we will follow. he has faith in hyundai and obviously this dealership, and so shall we.

Ann15

May 24, 2015

I was looking for a new car, I knew what I wanted, Hyundai Sonata, I called my credit union and they told me to go to Towne Hyundai, in Denville, NJ And ask for Joel Ippolito I gave him a call I told what I wanted how much I want to spend, He ask when can I come in I said Saturday around 6:00pm and I knew the dealership close at 7:00pm, Wow that was awesome, When I arrived everyone was very friendly & courtesy, Sat down talk made my deal he told me I will have your color by Wednesday, He called me told me I can pick my car up. So I picked it up on Friday 5-22-15, My color Lakeside Blueawesome, it was clean and shining, Joe & Jay are awesome guys.... Keep up the awesome job you guys are doing.

Cathy64

May 21, 2015

I came in for routine servicing. The service advisor, John Brock, was welcoming, helpful, provided outstanding customer service, and just did a really great job. This is why I would never take my car anyplace but Towne Hyundai for servicing.

Debbie1967

May 20, 2015

I called up at 5:55 at night with an issue with my car. I explained my daughter had to leave by 1:00 pm the next day for an internship in Boston. Spoke to Brian & John they had no appointments for a week. When I explained it was an emergency- they had me drop off the car & by 10:00 am the next morning they had it done for me. They did us a huge favor! We truly appreciated their understanding & service!

Desiree

May 20, 2015

I can't say enough about this dealer overall. They are truly nice people who treat everyone so well. You never feel like a number here! I bought my car here and brought my Mother back to buy hers here too! Because of my crazy schedule, I can't always plan ahead and yesterday I called John to ask about an oil change for today. I will only go here! Of course, John was able to get my car in, greeted me with a smile and made sure that everything I needed was taken care of. I know that I was throwing off their days schedule! But I appreciate their kindness and concern. Never a bad day at Towne! Plus their new look fits these wonderful people! Thanks so much to John and Brian for another great visit!

tmull

May 15, 2015

Brought Santa Fe in for maintenance. Was easy to arrange the appointment on line. I received an email reminder of the appointment. Work was done on time .

Snooks92

May 14, 2015

I love my service visits at Towne Hyundai....the service department team is always friendly & courteous.....the new renovations are fabulous...issues & repairs are explained clearly

InsertScreenNameHere

May 9, 2015

Was able to schedule early in the morning as I needed. Work was done pretty quickly and I was able to leave on time. Friendly staff

Lu77

May 9, 2015

Had a great sales experience buying my new Sonata thanks to Jeff Angulo and Jose Matos They were helpful, professional and honest, thanks again guys!

pbos369

May 6, 2015

I was having a very good experience until my deal changed at the last minute. A manager named Jeff Angulo came out to speak to me. He said there was going to be extra fees due to my credit. My credit was a 727. Once I questioned him about it he said he would see what he could do. I heard him state to the sales person that it was slow and I would have to pay because he needs to make money too. How Arrogant. He returned to say if I didn't take the car then that they had multiple appointments that evening to see that vehicle. Come on... really!!!. I said I would write to the owner but he would not give me their name. He went on to say he was the boss and the buck stops with him. I left with out a vehicle that night. I seen his name mentioned in other reviews, all negative. Why is towne Hyundai still employing this person? Jeff is the furthest thing from a manager. I feel bad for the salesperson. He was very nice and I was willing to pay the price they asked If I wasn't trying to be scammed by Jeff, I would have purchased the vehicle.

scarletbegonias

Apr 28, 2015

i just recently bought a my first car here. Joe made the experience as nice as possible and effeciently explained everything to me (this was my first experience purchasing a car). he was also very accommodating with any requests i had and i was able to schedule times to come in with much ease. his assistants were also very friendly, helpful and accommodating. overall i had a good experience.

carcraft

Apr 24, 2015

Had a terrific service experience here. Went for recall items and was quickly and effeciently taken care of. Car was returned ahead of promised time and all 3 recal items were completed in less than 90 minutes.

akim1989

Apr 14, 2015

These guys are true professionals when it comes to hearing out a customer's needs and offering a great option. I got a new 2015 a elantra and it's already my baby. Ed got me started with the options and he was very knowledgable about the different styles. After a bit of negotiating, we came to a great deal and i drove off with a beautiful car. Best hyundai guys I know.

grsndpa

Apr 9, 2015

Towne Hyundai is the place for you good friendly service and good cars.New ,Certified used, or lease, try the others first then buy from the best. My experience with Towne Hyundai was Excellent, I got a good deal on a new Elantra, my family has been buying Hyundai's for years and for years we have been very satisfiedI would highly recommend them.

Mjb0680

Apr 3, 2015

I purchased a new car from here and had a wonderful experience. I plan on buying my next vehicle here as well and my father bought his car here also!

izzy615

Mar 31, 2015

My husbands car died unexpectedly and we were on a mission to find a car ASAP. We went into Towne Hyundai and was greeted by Jose. He was friendly yet not pushy. He asked what our needs were. He found the perfect car for my husband. We didn't have money for a down payment so we jokingly told Jose we had a dead car do you want it, He laughed and offered us money for it as well as they were going to come and tow it. AMAZING! We got him down to a price in our range and a deal was made.... Now, 3 days later, I was driving a used Hyundai with 133,000 miles and bad suspension and brakes. I still had a year to pay it off but I decided to come back to Jose to see if it would be worth it to trade it in early for something else. Well, I got a brand new car! He was able again to get into a range I could afford. Thanks Jose for taking care of us!

smcpartlin1

Mar 28, 2015

During my search for my new vehicle, I went to quite a few dealerships. All were very friendly, but in terms of quality of service, friendliness and willingness to work with me, Towne Hyundai came out on top. Yamil Santos was fantastic to work with. He was very direct, but listened to me at the same time. He knew what I wanted and made it happen. He also got to know me which I appreciated. I didn't just feel as if he wanted to make a sale and that was it. He wanted to focus on getting to know me as well. When I presented him with the offers I had on the table, he was able to match those deals quickly and didn't not try to find any hidden costs he could add. I would definitely recommend Yamil to anyone looking to shop at Towne Hyundai. On the day that I picked up my car, Joe spent time with my fiance and I and was very friendly and helpful through the process. He has done a great job setting an example for the rest of the staff. Also, Keenan walked us through the entire vehicle and I was amazed at his knowledge of the car. It as very impressive.Fantastic dealership to work with and I would definitely recommend Towne Hyundai, Yamil, Joe and Keenan to anyone looking for a new vehicle.

Ed

Mar 18, 2015

Picking out my new Santa Fe was seemless and fast. I was introduced to several cars that fit my requirments within 15 minutes of arriving at the dealership. Once I picked out the car I wanted I was prepared to wait some time for all the red tape, paperwork, etc to be taken care of. I was not disappointed as several hours went by. I was offered coffee or chips but declined. There were times that someone would come over to where I was sitting to fill out and get signed several forms. At least twice a line on the form was filled out then the person would vanish for 10 or 15 minutes before returning to complete the task. The worst part of my visit is the hard sell for "BlueLink" Hyundai's navigation/alert/remote start subscription service. Although I don't even own a smartphone and have little to no need for these services, I was told I HAD to give a CC to sign up for the free 3 month trial. And that signing up later was not an option. A typical business practice these days that turns people sour and spoils the buying experience. Like extended warrenties, pushing stuff on consumers that might not be needed or wanted. Of course, all the hardware/software is built into the car (think XM Sat Radio) so that if you don't use the service you still wind up paying for the technology. This was my 3rd Santa Fe purchase at Towne Hyundai since 2005 and my first new Santa Fe purchase. In the past Joe Ippoitto was my salesperson. I specifically asked for Joe for this purchase. Unfortunately, in 6 hours of sitting in the dealership I only had contact with Joe for 20 minutes or so. The rest of the time it was with Bobbie, Joe's assistant. I cannot change what Hyundai manufactures into it's autos. However, I can demand that sales people take "no" for an answer the instant the customer speaks that word then turn and walk away.

lcorsello

Mar 14, 2015

This is the second car I purchased with Javier Gutierrez, he's always extremely professional and he tailored the purchase to accommodate me. Everyone was very friendly and the process was seamless... They did not waste my time or "play games" which was most important to me.

Cathy64

Feb 27, 2015

I have had my 2013 Elantra GT for exactly two years now. My sales person, Joe Ippolito, who made my buying experience two years ago beyond exceptional, still comes over everytime that I am in for servicing and says hello, asks how the car is doing, and just makes me feel like a real VIP. The car is great, the best I have ever owned, and I am very happy with it. I would recommend Hyundai to anyone, and Towne Hyundai especially, because of people like Joe Ippolito. It just doesn't get any better than this.

Krystelb88

Feb 24, 2015

I can always count on superior customer service at Towne Hyundai of Denville. It was such a pleasure to work with our salesman, Sean Cullen. This is the second time he has gone above and beyond to make us a great deal on our car and we couldn't be happier to have had such a positive and smooth experience! The vibe at Hyundai right from the start is comforting, because all the staff is friendly and courteous. Joe Ippolito is an excellent and personable salesman as well. We would recommend both Sean Cullen and Joe Ippolito to all of our friends and family to get an amazing deal on a car. I think it's safe to say we are loyal Hyundai customers. Thank you Hyundai for such a great experience, and I love my new car!

Harleyrider

Feb 20, 2015

The sales people especially Joe Ippolito is the greatest. He is sincere, honest and just a great guy. My family and I have purchased over a dozen vehicles from Joe and we would not ever go anywhere else no matter what kind of deal we got .I am a very detailed customer and I would never go back to a dealer other than Towne Hyandai because they actually care about the customer after the sale is over unlike other dealers that are out there.

Megan P

Feb 19, 2015

I can't begin to say how amazing my experience was with Joe Ippolito. I have been a customer of Joe's for 10 years and every time I see him it gets better and better! He is the truest and greatest guy out there. As for the staff of Towne Hyundai they treated me with such welcoming arms offering me anything I wanted and made me feel at home. It was the least stressful time (which buying a car is usually stressful). Thank you Towne Hyundai and especially thank you AGAIN Joe!!!!

Vee

Feb 18, 2015

Jose' Matos was an excellent Sales Person. He was very accommodating, not pushy and stood by his word. We had just left another dealership and was not very happy and just happened to stop by Towne Hyundai. We are so happy we did as Jose sent us home in a 2015 Sonota, thank you Jose. Continue the excellent customer service and you will go far. Venetta Davis

m

Feb 17, 2015

I went in for a recall and they suggested a number of services, which I had them go ahead with, for a total of over $600. When I got the car home I noticed that they license plate light bulbs had not been replaced. I called them, and they did not have a record of the service. They said they would give me a refund after I sent in an email of it, which I did. I followed up with an email the next day, and still did not hear back. I called the next day, and the service manager would not give me a refund and told me I had to bring the vehicle in, which is difficult due to limited available time. I told him how long it takes me to get there and he told me I am wrong. I do not appreciate the way I was spoken to, and the fact that I was promised a refund and they would then not follow through. I sent them an email, and never heard back.

astro

Feb 12, 2015

I called several times to talk to this guy about service problems and he does not even call back. DO NOT go to this dealership. Awful.

BrendaP

Jan 31, 2015

Joe Ippolito and all of the staff at Towne Hyundai were amazing! They we very accommodating and honest about the whole process. The remodeling of the dealership was progressing nicely and will only add even more appealing atmosphere to an already great place. He provided options for me to choose from and he worked with me to find the best match for me. They worked with me to meet the financial level I was able to do. I have known many people that have bought vehicles from them and have always had a wonderful experience. I would recommend them to anyone.

BrendaP

Jan 31, 2015

Joe Ippolito and staff at Towne Hyundai are extremely honest and accommodating. They worked with me to get the best deal possible for my budget. They provided me with options and made sure I was comfortable with my selection. They made sure my new vehicle was all prepped and ready before I left the dealership. Keenan the assistant went through all the information in great detail for my new car and was very patient and answered all my questions open and honestly. I have know many other people including family that have bought vehicles from this dealership and all of them have been pleased with their experiences as well. I would recommend without hesitation to anyone to go to this dealership

Bill

Jan 29, 2015

I want to recognize two individuals in the Towne Hyundai service department. The one I deal with most often is Danielle labady. She is a competent pleasant lady who has the capability to reduce the irritation of having an auto problem to manageable levels. Also, she is knowledgeable about many service issues and establishes service priorities in a timely acceptable manner. A real professional and pleasant to deal with. The other individual is Brian Drake. While I have dealt withhim less often, when I have he has the same positive qualities as Danielle. If the product (my2011 Sonata Limited) performed as well as these two individuals Hyundai would have a much better product and I would be a happier customer.Bill Schwingel

ferret

Jan 25, 2015

I went to several dealerships looking for a new car. My last stop was at Town Hyundai, Joe Ippolito made my buying experience very easy by explaining everything and listing to all my needs for a vehicle. Joe and his team are top notch and I would recommend any one looking for a car go to Town Hyundai. You want regret it.

ihsan

Jan 23, 2015

Awe some service very friendly always approaches with a smile she makes me feel welcomed and gives me the 1 on 1 attention thank you

car4me

Jan 21, 2015

I was greeted and they tried to do everything possible to help me. I had a very good experience. I will definitely go back to this dealership.

Sally

Jan 20, 2015

This is my second lease from Towne Hyundai. Everyone there is friendly and attentive. When I left I fully understood my vehicle and knew that I could call them at any time if I needed help. A truly pleasurable experience. I love my Santa Fe!

MightJoe

Jan 16, 2015

They delivered on their promise and were very courteous! They are very customer focused and it was an enjoyable car buying experience! I highly recommend their services!

Bellaboo

Jan 1, 2015

Great dealership. Amazing staff! Joe I., Bobbie and Mo in finance made it all happen. You won't find better! Recommend them ten times over!

carbuyer

Jan 1, 2015

I had a horrible experience at Towne Hyundai. I brought my car in because the TPMS light came on Dec. 23. The service team looked at the car, and the light went out. I figured everything was fine. Then on Dec. 24 the light came on again. I brought in the car before 12 PM, but I was told that the Service Dept. was closed. Someone put some air in one of my tires, which looked low. I was told that I could not be given a loaner car because the Service Dept. was closed. The light went off for a little while, but in an hour or so, it was on again. I took the car to Mavis Discount Tire. They confirmed that my back tire had gone down to 12 pounds of pressure and that one of my tired sensors was bad. However, they could not help me because I had not been given a wheel lock. I would have to break the lock on the tires in order for them to check the tires.When I called Town Hyundai, someone answered who said everyone else had left and there was nothing he could do. He told me to call Roadside Assistance. Roadside Assistance told me that all they could do was have my car towed to the Hyundai dealer, which would have left me stranded because the dealer could not give me a loaner.I ended up driving my car home and borrowing a relative's car to travel for Christmas. When I went out on Dec. 26 in order to take the car back to the dealer for service, the back tire was completely flat, and the car had to be towed to the Hyundai dealer.To make matters worse, this is a certified car that I purchased on Dec. 16. I am very disappointed by the lack of care with which my service was performed on Dec. 23.In addition, the manager Jeff Angulo was very rude to me. I called my salesperson, Jose Matos, an hour and a half before I arrived at the dealer on Dec. 26 to let him know that I wanted to get a smaller, new car due to the trouble I had with this vehicle. Mr. Matos was one of the only positive aspects of this experience, by the way. He was sympathetic and said he would speak to the manager regarding my request.In addition to the problem on Dec. 23 - 26, I also had to bring it for service on Dec. 20. Mr. Angulo let me wait until he finished working with another customer when I arrived at the dealership. When I expressed my frustration, he said that getting another car was not possible. He was very nasty. He said that I could not speak to anyone else besides him because Hyundai is a corporation. If I wanted to speak to someone, I could look up the name of the dealer's owner on the Internet. He said he would drive the car to my house if I left it there. If I called the police for him trespassing on my property, he would leave the car in front of the house, which I am assuming would mean that he would park it in the street.At this point, I never want to deal with Mr. Angulo or the Hyundai service team again.

none

Dec 30, 2014

Just purchased our 3rd Hyundai from Joe Ippolito. Each experience has been a good one. We will definitely go back when it's time to purchase the next one and will recommend Towne Hyundai and Joe to everyone who asks. Thanks Joe! Absolutely loving my new ride.

burslch

Dec 29, 2014

Thank you Towne Hundai and especially Jose Matos for yet another GREAT experience! Jose has been a great resource my entire Hyundai Journey. I loved the 2012 Sonata SE 2.0T I leased from Jose 3 years ago. Working with Jose as my first Hyundai experience was outstanding. Since I left that day I said, "Jose is not your ~stereotypical~ car salesman." He was such a pleasure to work with, desiring to make me, his customer, happy with no pressure, but also paying close attention to make sure my needs from the car I needed and deal I was comfortable with were met. After the the fabulous sales service from Jose and all the friendly and customer oriented Service Staff department along the way, I wanted to stay with Hyundai based on the 2012 Sonata I have been driving for 3 years...and actually wanted to keep my car! I was sad to see my 3 year lease coming to an end on this great car! Thank you, Jose Matos, for making it possible to put me in to my new 2015 Sonata Sport 2.0T this month!! I couldn't be happier!!!

wbreakey

Dec 29, 2014

We were Tom's first clients in 2011. We leased a 2012 Sonata. He was fantastic; very caring and very sincere. We felt very comfortable working with him. Recently, with Tom's help, we leased a new 2015 Sonata and a new 2014 Santa Fe Sport. We recommended our daughter to Tom who worked with her and put her in a new 2014 Santa Fe. We are a Hyundai family thanks to Tom. He is the best.

thegrandpuba2

Dec 14, 2014

I want to say thank you to Tom Kubatz for making this the best car buying experience. I felt welcomed and felt that Tom was looking out for my best interest. I will be back for my next vehicle and will be recommending Tom and Towne Hyundai to many.

manojcnair333

Dec 7, 2014

Our car buying experience at Towne Hyundai was excellent, as there was no change in the committed price. Sean understood our situation very well and dealt with us patiently. Also it was good that we had to deal with only one person from start to end. Overall it was a good car buying experience.

robeda

Dec 2, 2014

Happy with my decision to leave Hackettstown service dept & have my car serviced in Denville. more professional, seemed open to answering any questions I had, & took pride in their work on my car. Refreshing change, never going to Hackettstown again!

mpkelly161

Nov 28, 2014

Recently purchased a used 2103 Elantra from Joe and his team (assts. Bobbie and Keenan). Must say, I rarely give reviews -but Joe made this one of the best buying experiences I've had. I am 53 professional and have had many car purchase experiences - new and used. Joe was professional, polite, informative, patient - and dealt with me fairly and respectfully. I received what I would say was a very good deal on this used car - and my time was well respected, which to me, shows this is a dealership above most. Joe and his team - and the managment of Towne Hyundai, were all knowledgeable and friendly to deal with - never felt pressured - and in fact we took our time over a few days to make the deal as I considered my buying options. I would highly recommend this dealership and Joe Ippolito - as the salesman to ask for - if you are in the market.Mike Kelly, Great Meadows, NJ

myturn27

Nov 18, 2014

Asked to post this.. Friend came to Town hyundai denville NJ to make a deal on a Santa Fe - deal was made and he spoke to the insurance co had all set and everyone was patting each other on the back. An hour before he was to return he gets the "call" sorry but wanted to tell you we made an "honest" mistake and cannot honor the price we gave you. They said they entered the info into the computer and all of a sudden they realized that they can't do the deal. They say they use this computer for years and never had a problem but now they did. Long story short.. Go somewhere else. To much non sense and an attempt to increase by 21% to try and get more money is not only shameful but shows you the "quality" this dealer representsA deal is a deal - that's the honorable way.P.s. TELL ALL YOUR FRIENDS, Family and anyone you care about NOT TO USE TOWN HYUNDAI IN DENVILLE NJA happy customer will tell a few - a defrauded customer will tell EVERYONE!!

BMegna

Nov 13, 2014

Thanks to Yamil who was very friendly ,he worked hard to get me everything I wanted and needed, and helped make a great deal for me. He was welling to go above and beyond to get me the things I really wanted. Even with owing lots of money on my other lease I felt I got a good deal and was treated with understanding and respect. I enjoyed talking to him also because he was very personal and made my experience a memorable one.

karchersmith723

Nov 5, 2014

I came in to, what I thought was, just to have air put in my tires. Because my dash light came on and it had gotten cold out so that's what I figured needed to be done.Well, they checked my car over and found out that I had a nail in my tire.So that was fixed and they found a couple of other things that needed service.They were so accommdating that they actually took me back in the work area to showme what was wrong. Everyone could not be nicer, they explained everything and I can not say enough nice things about the whole staff at Towne Hundai Denville. I will definately recommend them to my friends and I will only let them service my car in the future.

burslch

Nov 3, 2014

I recently had 2 services appointments for a recall fix and then to have my snow tires put on. Everyone from service to the desk to the sales people to the guy that valet's your car is so nice. Service is fast, friendly and accommodating. I have spoken with the original salesman of my first deal, Jose, and will continue with Towne Hyundai and Jose in the future.

Taylolyn1

Oct 24, 2014

When we first entered this dealership we were pleasantly greeted by a sales person and offered coffee or tea. I must say this is probably where my happiness ended because after our tea nothing went right.We told the sales person we were looking for an SUV to accommodate my standup paddleboard since my family and I needed an SUV with roof racks so we can transport our surfboards. We were shown the Tucson we loved it. The salesman told us of his experience surfing since he was from Puerto Rico where waves are really good. But I think he forgot about our request for roof racks because when we went to sit in the car at the end of the evening after the purchase and we realized the one he sold us on the lot had no roof racks I was extremely disappointed right there. We were experiencing difficulty with the insurance company and asked that the sale sticker was faxed to them so that we didn't have to have the car inspected the salesman promised he would do it .....never did it !I had to go to our local library use their fax machine and paid to do it the following day very disappointed when someone tells me they'll do something and does not follow through.While I was dealing with the insurance company my husband was led to the financing of the car in which I was never asked if I can be on the financing at that point the car was financed only in my husbands name and for me to have my name added we have to refinance the entire car causing us more time and difficulty disappointed in that.When we got the car home without any roof racks because we were told that it was a Different model that had the roof racks not the one that we bought go figure that,..... Morning arrives we open the hood of the car to look at the engine and the entire engine protector as well as battery protector was chewed up by rats or squirrels because the car although it was a 2015 must've sat in the lot for a very long time. We just couldn't understand how they can prep the car for you that is brand-new topping off their fluids and not notice that this has been destroyed.Salesman once again very pleasantly told us just to bring the car in and this will be taking care of. This is our second trip back to the dealership and they had to order parts.My first Saturday off and I spent 2 1/2 hours in their dealer ship once again waiting for this part to be replaced to have the Service department tell me they ordered the wrong parts and I must return again to the dealership not one bit of compensation was offered no coffee at this point just aggravation and frustration!!!Registration and tags were given to me registration has the wrong address so now we are responsible to contact motor vehicle and change the address although the salesman promised he would take care of that as well.So basically we got a car for a fair price without roof racks which we thought we were buying and we have to take a brand-new car back to the dealership two times hopefully next week this problem will be resolved but they never said I am sorry they never just compensated us I thought it was the worst customer service I've ever seen in my life!

TonyL104

Oct 24, 2014

Thanks to Joe and his two assistants, I had a wonderful experience at Towne Hundai. Joe was very fair and honest with me from the beginning. He was a great help in helping me get the best car that I could for my money. I would recommend this dealership to anyone looking for a new car, and I plan to use Towne Hundai for any future car purchases for myself.

Randy Deitrick

Oct 22, 2014

This was my first trip to Towne Hyundai service and I expected to have to wait for at least an hour, so, I brought a book to read and settled in for the wait. About 20 minutes later I heard my name and my car was ready. Setting up the appointment online was simple and the service was outstanding. Thank you.

HyMooe3/

Oct 16, 2014

Joe, on the go, Ippollito is excellent at his CALLING!This is my second Town Hyundai that Joe has put me in. I live in Roselle and travel to Denville to get my serviced because of Joe; I don't know if anyone else could inspire in the same way. He also has an excellent Sidekick in John.Way to go Joe!!

lpp4136

Oct 16, 2014

This is my third hyundia I purchased through Joe at Town Hyundia. I bought alot of used and new cars over the years and never had such a greater experience than dealing with Joe. I never had a poor experience but Joe and Towne Hyundia set the bar much higher. I will never go anywhere else. The cars are great, service is awesome. Joe and his support staff knocked it out of the park again! Thank You! Rich

nap4

Oct 15, 2014

We were attempting to purchase a vehicle at this location. We went as far as to meet with the finance manager (Jeff) as well. We worked out a deal on Saturday and asked if we could think about it and get back to them the next business day. Of course Jeff and the salesman Javier agreed. On Monday, we went into the dealer ready to make a deal and now their prices were different. They wanted to charge us an additional $750 and now would offer us $2000 less for our trade in. After much aggravation and discussions with Jeff, he advised us that he would need to call us back after talking with a "3rd party". Needless to say, Jeff never called us back. We called Jeff on Tuesday afternoon and now he was able to offer us the car for $1500 more than he originally quoted us on Saturday. I asked to speak with a Manager, as he clearly was playing games and could not be trusted. Coincidentally, there was no manager on site...really?! Towne Hyndai lost a loyal customer because their staff cannot be trusted to honor deals that they make with their customers. AND...to top this off, Jeff even had the nerve to say during the conversation, "you should have made the deal on Saturday." POOR CUSTOMER SERVICE AND 100% DISSATISFIED WITH TOWN HYNDAI. Someone should really look into this shady & shifty practice and hold them accountable! We will NEVER do business with them and will make sure all of your friends, family & colleagues now about what they do.

nap4

Oct 15, 2014

We were attempting to purchase a vehicle at this location. We went as far as to meet with the finance manager (Jeff) as well. We worked out a deal on Saturday and asked if we could think about it and get back to them the next business day. Of course Jeff and the salesman Javier agreed. On Monday, we went into the dealer ready to make a deal and now their prices were different. They wanted to charge us an additional $750 and now would offer us $2000 less for our trade in. After much aggravation and discussions with Jeff, he advised us that he would need to call us back after talking with a "3rd party". Needless to say, Jeff never called us back. We called Javier and he reiterated the same price we agreed upon Monday. On Tuesday afternoon we called Jeff to confirm the rates he quoted us and arrange for a time to go in and sign the paperwork that evening and now offered us the car for $1500 more than he originally quoted us on Saturday (and $750 more than the salesman just quoted us). I asked to speak with a Manager, as he clearly was playing games and could not be trusted. Coincidentally, there was no manager on site...really?! Towne Hyndai lost a loyal customer because their staff cannot be trusted to honor deals that they make with their customers. AND...to top this off, Jeff even had the nerve to say during the conversation, "you should have made the deal on Saturday." POOR CUSTOMER SERVICE AND 100% DISSATISFIED WITH TOWN HYUNDAI. Someone should really look into this shady & shifty practice and hold them accountable! We will NEVER do business with them and will make sure all of your friends, family & colleagues know about what they do.

Extremely disapointed!

Oct 13, 2014

Jose, the sale rep., asked if I would be willing to put $200, to hold a car for the day that I was interested in. Noting very clearly that my card would not be charged. I did not buy the car, as Jeff Angulo, SM and i could not reach an agreement on price. I reminded him that Jose was not to process my card. Unfortunately, when I received my card statement, thie charge was on my statement. i contacted Jeff Angulo, by email immediately, but did not get a reply. I have contacted by credit card company notifying them of this unauthorized charge. I now have received an email from Jeff, stating he would look into it. Beyond my own naievity, this was a terrible experience and highly unethical.

lcomer

Oct 7, 2014

This is my 4th Hyundai I have bought from Towne Hyundai from Joe Ippolito, despite the fact that I live 33 miles away. The customer service has always been superb! I would & WILL recommend this dealership to everyone shopping for a new car!

dhaval2

Oct 6, 2014

i was buying a couple car from them .he dealer get only one key he was promisse me for another one still dont get it

sznngavin

Oct 5, 2014

This is the 7th car I have bought from Towne Hyundai. Joe Ippolito goes above and beyond to make sure that all purchases fit my needs perfectly. From the time you enter the dealership to driving off the lot with your perfect car, Joe treats you like family. Special thanks to Fred, Amanda and Bobbie for all their assistance.

itval

Sep 27, 2014

A lot of time was taken up during the paperwork phase, but the salesperson was knowledgeableand courteous, so the experience was not as bad as it could have been.

BestBets

Sep 25, 2014

GREAT place; fair prices; RESPECT for customers -- just a few random thoughts about Towne Hyundai -- oh yeah and GREAT VEHICLES too. It is so nice to walk in to this place and see it bustling and doing well. They deserve success.

aoshea

Sep 24, 2014

Yamil Santos was an extrodinary saleman I could not have had a better person to work with. Thank you from the bottom of my heart for making my car shopping experience easy. I would recommend anyone to to Towne Hundai

Domruiz

Sep 13, 2014

Joe Ippolito hands down the best salesman at town Hyundai he will give you the best deal you can ever find and he is the number one salesman in the world. He was very welcoming and greeted you when you walked if your looking for an amazing deal see joe Ippolito at townehyundai he will make it work! If he can't nobody can!!

Taz4404

Sep 12, 2014

I'm impressed. I purchased my last vehicle in 2006 and when I walked in a few days ago the salesman, Joe Ippolito knew exactly who I was. I want to thank Joe for for his incredible service in picking out the perfect car for me, as he treated me just like family. I could not have had a better person to work with. I also want to thank Amanda as she walked me though the paperwork; she was very thorough in explaining everything. Thank you so much to both Joe and Amanda for making my car shopping experience so easy.

jamstwins

Sep 5, 2014

I brought my last 2 cars off of Jose Matos and I couldnt be more happier. Everyone in the dealership from Sales to Service give me the red carpet treatment.I love doing business with all of them....might I add, I travel from The Poconos to conduct my business...thats how happy I am with them :)

elantra0874

Sep 4, 2014

Dealer met expectations and I am happy with my purchase. Will look forward to a positive service relationship during my ownership of this car. Thank you.

triciaburke

Sep 3, 2014

Jose is the ultimate for courteous and professional service. Jose really listens to your needs and delivers the best car at a great price. I went in on a day when he wasn't there, and (nothing against the other sales guys) I insisted on coming back when we was there. With Jose I'm positive I'm not getting some sales pitch that only benefits him and the dealer. I trust him completely!

WWFW

Aug 22, 2014

Service dept does not expedite repair process, understand customer inconvenience, more detailed repair issues are not turned around in timely manner, and sales dept states their service dept is better than other higher end vehicles...........no way at all.

yoonjh62

Aug 14, 2014

This was my second visit for oil change. They saved a lot of my time and money. I am fully satisfied! I will recommend them.

joanntcosta

Aug 13, 2014

Fred listened to my needs and was able to make a great deal for me. I have already recommended Towne Hyundai to friends. They were great!

alex

Aug 5, 2014

Beware of this dealership, when you want to buy or service you car. Warranty service denied. The manager of sales Joseph Ippolito Jr. lied about basic warranty.

Vandyauntie

Aug 3, 2014

Joe Ippolito is a genuine good guy who made our purchasing experience very pleasant. This dealership prides itself on customer service; I especially like to deal with Brian in the service department, who is a loyal, hard-working employee. I try to follow the car maintenance recommended for my Vera Cruz & Santa Fe, so I am a regular visitor/customer.

jmatias

Jul 31, 2014

Everyone from reception, to sales, to finance was exceptional. Have been doing business here for years and will continue due to phenomenal customer service. Everyone is very welcoming and patient.

missy1879

Jul 13, 2014

My experience at Towne Hyundai was fantastic from start to finish. They worked out a deal with me that I didn't think would be possible. This is the second vehicle I have purchased from Towne Hyundai and from Joe Ippolito. Both times I have been extremely satisfied with my experience, both before, during and after purchase/delivery of the vehicle; Joe's commitment doesn't end when you sign. I will definitely return to Towne Hyundai, specifically Joe, to purchase future vehicles when needed.

sid3012

Jun 30, 2014

Best ever experience in Hyundai dealership this was my second time dealing with Hyundai Dealer but Towne Hyundai and Fred made my day.... best best experience,,.. I would recommend everybody need Hyundai . Towne Hyundai is best..

Tom G

Jun 24, 2014

Bought 3 cars there in last 6 years . They are dishonest with their warranty , stay away

Unsatisfied

Jun 24, 2014

Having done my research online, I knew exactly what car I wanted to buy. We went in to Towne Hyundai and found the car. It was later at night so we decided to return later in the week. When we got there, our salesman wasn't working there anymore so they assigned us another one. We bought the car, negotiating a set of all-weather mats as that was one of my criteria. The mats were not in when we went to pick up the car, nor were they there when we picked up the license plates. "John" was supposed to call us the next week. He never called, we called back and found that "John" no longer worked there and there was no information that we were promised the mats. We made the ride back to show our receipt ( a copy of the one they have on file) and were told that they would be in in about a week. Again, no call. We have tried calling the manager but he was always busy and never returned a call. My husband went over there on his lunch hour and spoke to the manager, who then excused himself and never returned. Another salesman came over to get our information and promised he would take care of it. Will he? I am not so sure........

sifuchow

Jun 10, 2014

Fred Oronato is a smart sales. He understood what I wanted and my budget. He was able to work with my budget and saved me $5,000 off sticker price. I even able to drive the car home the same day. I definitely will go back to him and Hyundai. It has been wonderful experience to drive Hyundai Elantra.

Barbaramckeon

May 20, 2014

I love my new Elantra. This was my first car purchase from Towne Hyundai. My sales person Tom Kubatz was friendly, polite and very easy to deal with. I highly recommend Tom Kubatz and Towne Hyundai.

gonzy789

May 20, 2014

This was my second purchase from Towne Hyundai. I had the pleasure of working with Tom Kubatz. He was professional and had helped me find the best vehicle for my needs. 5 stars. I highly recommend Tom Kubatz and Towne Hyundai.

Marivane

May 19, 2014

Very disappointed with this dealer. I leased a Hyundai Tucson 2011 form this dealership and they made a mistake in the lease agreement which I didn't read and sign. Instead of putting 15000 they put 12000. Please be careful and read the lease. Hyundai charges hidden fees!!! $450.00 disposition fee if you don't buy the car which sales person don't mention to customers. They also put that the car had 20 miles when I got it and it didn't. After keeping negotiating for almost 4 hours with my 3 month baby I was very tired that I didn't read and I sign everything without noticing the mistake. Now 3 years later I got a bill for the Disposition Fee and over mileage for $1800!!! This is ridicules!!! I tried calling the Dealer Manager and I talked to one of the managers Jeff, and he told me that there is nothing that he could do. I don't recommend this dealer to anyone. He didn't even look at my info he just said there is nothing that we can do!!

pattisab516

May 11, 2014

Jose Matos was our salesperson. He walked us through the entire process, from welcoming us at the door, until we were sitting in the driver's seat headed out of the parking lot. He was professional, yet friendly, knowledgable and aimed to please. He listened to what WE were looking for, and put us in the cars of OUR liking. (We had done some shopping around, and some salespeople tried to tell us what we should/shouldn't like). He has tremendous patience, as my daughter and I both purchased cars from him the same day. Kudos to Jose, we would definitely recommend him!...and also to Mohammed Ansari ( Finance Manager), for making the painful part of the process an enjoyable one!

maryjn

Apr 11, 2014

My experience with Towne Hyundai has been nothing but excellent. Fred was very helpful and kind. He showed me the car and we had a test drive. I would highly recommend Fred and Towne Hyundai to anyone.

bobhyundai1234

Mar 23, 2014

Dropped off at 7:45 am for first basic service. 6 hours later car was not done, even with an appointment 4 days in advance and early drop off. Items on service order were overlooked and service was incomplete. Poorly managed service department.Look at service department before falling for the sales staff pitch. Overall very dissatisfied with this dealer. Nice product but find another dealer.

akshayrajsingh

Mar 21, 2014

Unprofessional, Lazy, Arrogant. Thats all that i would like to say to these so called "Great" Dealership. Makes the customer wait 30 mins without saying a word and vanish. Come back and show arrogance. If you can't respect the customer and his/her time, you don't deserve their hard earned money. Get your act together.

bonadybal

Mar 16, 2014

Joe (Sales Rep) and his co-workers were very courteous, professional, efficient and pleasant to deal with. Denville Hyundai is an extermely busy dealership, however, we were not pressured in any way. Joe gladly showed us a variety of models we were interested in and even accompanied us on the test drives. He's extremely knowledgeable with the product line and always followed up with a good sense of humor.We highly recommend Towne Hyundai in Denville and would not be reluctant to recommend them to anyone looking to purchase their next vehicle.Thanks Joe, job well done!!sincerely,B.N.

Jayman382

Feb 24, 2014

Good salesman. First round of pricing was way off but we worked out a deal and everything went smoothly. A good man and gave it his all to get us the price we wanted.

advanttage

Feb 11, 2014

Dennis had approached me while I was honestly just killing time.We had a decent conversation, very charismatic, seemed to have one in the chamber for every question I tried to stump him with. Overall a really good experience. Definitely recommend to friends, family, and any of my colleagues that I don't hate.

judgmentdayjay

Feb 11, 2014

Dennis was great. I did not think I would be able to afford a car, but he made it happen for me. Planning to buy a vehicle for my daughter soon and will definitely be seeing him about it.

bryanhannon

Jan 18, 2014

Fred and the whole team there at towne hyundai were a great help. They fought for me trying to help with the financial part of the deal until i was able to get a car. They all seem to really try their best at ur job and i will definitely refer anyone i know with simular sutuations as mine or not to this dealership and to Fred as a great dealer. Thank you all I apreciate all that you did and the oppertunity you have given me.

sburgin13

Jan 18, 2014

The staff was very helpful and friendly from the moment I stepped into the door. They worked with me and explained everything to me every step of the way. They made buying a new car with a toddler in tow very stress free. Very comfortable environment.

TowneNot

Jan 15, 2014

We just had a horrible experience atTowne Hyundai in Denville and will never recommend or purchase a car from them, We initially went in to speak with a salesman on Saturday about leasing a 2013 Elantra, The salesman's name was Javier, Of course he played the usual car salesman games that has made us all hate the car buying process, After torturing us with the usual annoying tactics back and forth to the manager ,to my surprise we came to an agreement on a price....so I thought. I told the sales manager we couldn't do the deal today because we were in a hurry but would be back during the week to sign the papers and close the deal.He said this would be fine and he would honor it.Today my daughter called Javier to tell him we would be in tonight to lease the car and he said he would be ready. I expected to be in and out since we already had the deal done. Javier being the unprofessional he is had us walking back to a dark lot that was hard to even look at the car colors. after deciding on a color we went inside to review the numbers that suddenly we're not what we discussed on Saturday. Javier clearly recalled our conversation but again had to go to his manager to allegedly safe us a few more dollars. Javier never returned but another manager other than the one from Saturday did who said there was no way he could do the deal since he would be loosing too much money on the deal.the coward Javier never came back over....unfortunately we didn't get the car as promised..Save yourself a lot of time and aggravation and go to another Hyundai dealer. Townes Hyundai is the worst...no wonder they hired Javier.....horrible

ffigur

Dec 5, 2013

I have given Fred Onorato a stellar rating because he was knowledgable about the vehicles, pleasant, easy-going and worked with the managers and finance department to meet the price goals I had in mind in regards to the vehicle I wanted to lease. The dealership is lucky to have such a skilled and polished salesman representing their brand and product. By the way, I am very impressed and satisfied with my new Elantra.

BrianFay

Nov 26, 2013

The tech was rude and gave out incorrect information when I called. He hung up on me when I asked to speak to service manager.

Veronicacz

Nov 26, 2013

Very impressed with the service I received from Sales to Finance.. Fred knew the vehicle details very well. He made sure we were comfortable while waiting for Terry from Finance. Terry explained everything we needed to know and the deal was fantastic. It's obvious this is a very reputable dealership. There was never a quiet moment from when we walked in the door till we left.

dolphin61967

Nov 25, 2013

Hyundai and Joe Ippolito have always been there for me! I just purchased my fourth Hyundai from Joe Ippolito at Towne Hyundai in Denville, New Jersey (even though there are other Hyundai dealers closer to my home). When I bought my very first Hyundai, I went to MANY other dealers from many car manufacturers and no one would give me a car loan. Joe and Hyundai worked very hard to get me that new car, and I've been a loyal and faithful customer ever since. These are the most reliable cars I have ever driven. I've never had to pay for anything other than regular maintenance, tires, oil changes, tune ups, etc. in the 4 cars I've owned. The people who work at Towne Hyundai in Denville NJ all work together to make your new car purchasing experience the very best. I love Hyundai's and will keep buying them. Joe hadn't seen me in 5 years and I walked in the door and he knew right away who I was by sight, my name and all! They remember and reward loyal customer's and that's the way it should be. My Volester is AMAZING!!!

BarbaraHeaton

Nov 25, 2013

Hyundai and Joe Ippolito have always been there for me! I just purchased my fourth Hyundai from Joe Ippolito at Towne Hyundai in Denville, New Jersey (even though there are other Hyundai dealers closer to my home). When I bought my very first Hyundai, I went to MANY other dealers from many car manufacturers and no one would give me a car loan. Joe and Hyundai worked very hard to get me that new car, and I've been a loyal and faithful customer ever since. These are the most reliable cars I have ever driven. I've never had to pay for anything other than regular maintenance, tires, oil changes, tune ups, etc. in the 4 cars I've owned. The people who work at Towne Hyundai in Denville NJ all work together to make your new car purchasing experience the very best. I love Hyundai's and will keep buying them. Joe hadn't seen me in 5 years and I walked in the door and he knew right away who I was by sight, my name and all! They remember and reward loyal customer's and that's the way it should be. My Volester is AMAZING!!!

larry4

Nov 19, 2013

I had my wife's 2009 Sonata in for an oil change and check engine light. After waiting 20 minutes Brian informed me that there was a problem which was covered under warranty, but would take about 4 hours to fix. I asked for a loaner, and was informed that there was none available, but he would have me driven home and picked up when the car was ready. I consider this exceptional customer service.

BWappner

Oct 14, 2013

Fred Onorato went above and beyond my expectations in presenting the 2013 Azera, he is professional and fully understands the Hyundai product. The entire Towne Hyundai staff was competent and professional during the entire transaction and I highly recommend this dealership.

PLeo624

Oct 11, 2013

My wife and I went in and meet with Joe. He was awesome during the entire process! It was our first new, (well, almost new) car purchase, and Joe put us at ease stepping us through everything. So glad to have worked with him, and will be recommending him to anyone I hear is in the market for a new vehicle. Thanks again Joe!

Jenna.yiu

Sep 27, 2013

Attentive, personable, professional assistance. I'd shop with Jake again. Many thanks for your time, care, and knowledge throughout the process of buying and finding my new vehicle. I couldn't be mire pleased!

djmred

Sep 5, 2013

After doing some online research I recived several emails and 2 phone calls from very friendly Jennifer. I was ready to trade in my 2002 Hyundai Santa Fe for a newer Santa Fe. I walked into a very busy dealership but was greeted at once by a friendly member of the staff. Within minutes I was discussing my needs with Joe. I had picked out 2 of maybe 7 used Santa Fe's on their lot. These 2 Santa Fe's were outside my budget so other Santa Fe's were considered. I chose one that was well within my budget and we agreed on a price. However, well into the deal Joe came in to inform me that the Santa Fe we had struck a deal on was a FWD and not an AWD as I had requested. A big mistake which Joe profoundly apologised to me for. Because of the mistake, Joe offered me a better deal on one of the first 2 Santa Fe's I had looked at. These 2 cars were my #1 & #2 choices. Still about $800.00 outside my budget, Joe gave me the same deal on my #1 choice as he had given on the Santa Fe mistakenly identified as an AWD vehicle. This deal made me very happy as the car was practically new 2009 Santa Fe with only 23,000 miles on it. Certified by Hyundai, there was a good deal of time left on all warrenties. The mistake had worked out in my favor. Through all my dealings with Towne Hyundai not only with this visit, but with visits to buy a used car years ago ( the car I was trading in I purchased at Towne Hyundai in 2004), there was a minimum of hard sell tactics. Joe was with Towne Hyundai in 2004 and still doing great there in 2013. There was a deserved understanding of my needs & limits by the staff and the need for Towne Hyundai to make money because thats why they are in business. From the time I walked into the dealership till the time I drove out with my new Santa Fe more than 6 hours had passed. Within that time frame there was a bit too much getting up from the table to go "check in back" for answers, paperwork or other incidentals that, in my opinion, wasted time. However, this would be my only complaint. All other aspects of my dealing with Towne Hyundai were very positive indeed.I would reccomend this dealership without hesitation. Of course, I also highly reccomend the brand.

dcasares

Aug 21, 2013

A special thanks to Joe Ippolito & his staff at Towne Hyundai. I will spread the word that you go the extra mile. See you again for my next purchase.

sanecemarie

Aug 20, 2013

I had not picked out a new vehicle for myself in 12 years and had a list of vehicles I wanted to test drive. When I went to Hyundai Jake greeted me and gave me time to look around at the vehicles on the lot. He took the time to discuss all the vehicles I was considering, the cost, payment options, inclusions, services offered by the dealing, and the features for each vehicle. He discussed my needs and wants for my new vehicle and made sure my final choice was the right vehicle for me and that it fit into my budget. The entire process was a pleasure and done in a timely manner. I will absolutely recommend the dealership, sales person and vehicle to my friends and family.

LauraCarpenter45

Aug 12, 2013

Jake Hughes was very friendly and laid back. He seemed to have a lot of experience. I am currently very happy with the car that he sold to me.

sjrosse

Aug 8, 2013

Dealing with Joe Ippolito and his team at Towne Hyundai was a pleasure. They were able to get me into a new vehicle that was exactly what I was looking for (with even more features) at a very fair price. Overall I think this was a win/win experience. When Hyundai recalled my vehicle about a month after the original purchase. Joe and his team were able to secure an identical new vehicle from a neighboring region with minimal inconvenience to me. Joe and his team took care of alll the paperwork, insurance changes, etc. so that the experience was essentially painless.

Bruce herb

Aug 3, 2013

the sales process was great, but the finance people managed to add $20 to the payment they were told I could afford.

JerseyGirl2y

Aug 2, 2013

Joe was EXCELLENT from start to finish. Would HIGHLY recommend him as a salesperson. Amazing dealership, nice people to work with when buying a car.

carlonejr

Jul 24, 2013

My experience was great ! Fred Onarato was frienfly and very professional. Got me into the car I wanted at the price I wanted. I would definately recommend Towne Hyundai to evryone! Of course they have to see Fred Onorato ! Thank You !

Genspec366

Jul 23, 2013

Took my Hyundai in for service and was told that i couldn't get a loaner because they apparently only have one and if i wanted one i would have to wait a month which is ridiculous. Towne hyundai lacks customer service and during my service they never gave me an update on my car and there customer waiting room sucks no snacks or drinks and uncomfortable chairs they also lack car wash system, and forgot to mention when i was scheduling an appointment one of the service advisor was very rude. i will not return to towne Hyundai and will continue taking my car to Wayne Hyundai.

kgriglik

Jul 16, 2013

My husband and I have been car shopping for a few weeks and had very poor experiences at other dealerships in the area. Last night we met Jake Hughes at Towne Hyundai and the experience was far beyond any other that we recently had. He warmly greeted us, and before we looked at any cars, he sat down with us to make sure he understood our needs. Jake found several options that would meet our needs and that were in our price range. During the selection process, test drive and buying process, he took the time to clearly explain our options so that we could make the best car selection. He pointed out the features and benefits of the Hyundai brand so we could clearly see the benefits of becoming the owners of a Hyundai Certified vehicle. I am excited to say that we purchased a car on our very first visit to Towne Hyundai because of Jake and the buying experience that he created. We have been loyal Nissan, VW and Honda owners for over 25 years, but we now consider ourselves loyal Towne Hyundai and Jake Hughes customers and look forward to a positive relationship for year to come.

ROGIE21

Jul 8, 2013

We waited for Jose Matos--largely due to all the 5.0 ratings he's received here--and he certainly didn't disappoint. Never any pressure, just calmly working to find a way to make progress, while making it a pleasant experience. He went over and beyond, staying hours beyond closing to finish the deal and have us go home happy and with a new Sonata. We highly recommend Jose and Towne Hyundai.

Yankee Fan

Jul 8, 2013

I have to agree with the other reviewer - jet boy- about what is truly lacking from the service department when you own one of the flagship/premium Hyundai models. After owning non-Hyundai upscale cars, I was used to a certain level of "creature comforts" and special touches when I brought my car in for servicing. This dealer is clueless on how to treat customers owning premium Hyundai models and perhaps the fault lies with Hyundai corporate for not creating a separate division with different dealers for these upscale cars, like their competitors have successfully done. I like my car, but for what I spent, I do expect a far different customer experience from the service department. That alone will be the reason my next car will NOT be a Hyundai. Customers spend more time over the life of a car with the dealer's service department than the sales department. And the dealer makes more profit from those who service their car there than what they typically make on a new car sale. So let's start seeing some of those profits reinvested in making the service customer experience here improved, especially for those Genesis and Equus customers!!

pamnicky

Jun 29, 2013

This visit was my fourth visit and each time I go it is better. Joe and his Assistant went out of their way to make sure I got the best for my money. This is why I recommend my friends and family. I feel like I am a part of the Hyundai family. I am enjoying my SantaFe.

samabile

Jun 24, 2013

The whole experience was great from start to finish. Joe Ippolito and his team were wonderful. This was the first time I have purchased a car without someone with me. Joe took the time to talk to me and find out not only I thought I wanted but what I really needed I felt like he really cared about me and I was just not another "sale". Joe didn't try to push me into a more expensive car or get anything that I didn't need. His whole team was professional and very helpful the entire way. Plus I was very impressed that after I got the car home, Joe's team called me on several occasions asking how things were going and if I had any questions. I will definitely recommend him to my friends.

hyundai595

Jun 18, 2013

I AM VERY HAPPY AND SATISFIED WITH TOWNE HYUNDAI , THE CUSTOMER SERVICE IS VERY NICE, JAKE HUGHES IS VERY PLEASANT HE DID HIS BEST. THE FINANCE MANAGER WHO PROVIDED ME THE ALL FINANCING DETAILS WAS VERY CLEAR EXPLAINING MY OPTIONS. THANK YOU VERY MUCH FOR ALL.ROSARIO B.

Lisette24

Jun 5, 2013

Jake Hughes was very knowledgable and informative about the specific model I was interested in. He made the sales experience run very smooth and easy. He let me know that I could call him with any questions and concerns.

johncleighton

Jun 2, 2013

Joe Ippolito and his team (Amanda and Tom in support) were fair and honest in their sales approach. I plan to buy another vehicle within the next year and if I decide that it will be a Hyundai I will go back to Towne Hyundai and Ippolito. I recommend them without reservation.

jackiinthesky

May 29, 2013

Jake and all the other people we worked with were very helpful and pleasant. He told me all there is to know about my car and got me a really good price. I would highly recommend Jake and Towne Hyundai to my friends and family.

Mcbpjb

May 29, 2013

Great salesman. Was able to get a good deal on our new car. Loved the color and new sunroof.this dealership seems very busy and had many customers.

JustANJMom

May 28, 2013

I went looking for a specific Hyundai. I found it at Denville. I was pleased with Joe - he was friendly and professional. This is my fourth Hyundai and I have faith in the brand. I purchased a Touring, which was a certified used car. I was not pleased that the next day the check engine light was on and it had to go back with the car. It turns out there was a problem with the exhaust system and they had to keep it. They were nice enough to give me a loaner free of charge but it was very dirty and had cat hair inside of it and my daughter is allergic to cats. I called and reported it and they stated that I could bring it back the following Monday and they would swap it out for a different loaner. All I really wanted was my car back fixed. I had to wait for the part to get shipped in and then they were able to fix it. I would recommend that this dealer check their "certified used cars" for problems before they put that kind of label on the car. I also had to go in and redo all my paperwork because a mistake was made on the paperwork and my monthly payment was more than I had signed off on. They could not bring it down to this price so I had to pay more per month than what was signed off on the day I drove the car off the lot. All in all - I love the car but feel that the overall experience put me questioning going back again to this particular dealership.

Parsippany123

May 13, 2013

We bought a certified pre-owned 2011 Hyundai Sonata Limited from Sales person: Roger Guerrero. The whole process was fantastic. Roger was friendly and knowledgeable. There was no stress or pushiness at all. I would definitely recommend Towne Hyundai as a dealership and Roger as salesman. The dealership was very busy with many customers the day we bought our car, and everyone went out of their way to make the process smooth and without hassle. As a CPO car, it needed to have two minor cosmetic fixes and Roger made sure everything was done correctly. Plus, I was given a loaner car. Buying a car here was a positive experience.

ADA23

May 11, 2013