Toyota Chula Vista reviews
Toyota Chula Vista of Chula Vista offers you the opportunity to find used cars by Toyota Chula Vista. Toyota Chula Vista is a trusted dealership serving clients throughout Chula Vista, in search of certified used cars. Also, Toyota Chula Vista is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Toyota Chula Vista to get the affordable car that is right for you.
Location: 650 Main St, Chula Vista, CA 91911
Phone: (619) 591-0900
Working time: 08:00 - 20:00 Open now
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What’s more, Toyota Chula Vista of Chula Vista has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Toyota Chula Vista. Check out the listings today to find the right car for yourself. Toyota Chula Vista is definitely the best place to buy used cars online.
Melanie Ortiz
Aug 31, 2021
I have gotten my cars service here for quite some time now and i have never been upset about it, service is always good. The service guy who i used to choose no longer works here which made me a little sad but yesterday i was attended by a new service tech Sergio Navarro and i 100% recommend this guy! He is polite, professional and knows how to communicate with you. He was completely booked for the afternoon appointments including mine but he still turned in my car in a good amount of time considering how many cars he had. I really appreciate his service! Thank you.
Liem Lam
Sep 2, 2020
My appointment for a oil change take almost 3.5 hrs.
Michelle Reyes
Aug 28, 2020
I bought my first new car here years ago and they made the experience one to remember...when their systems went down and we had to do everything by hand. It may have taken a bit longer, but they made it painless. We joked and had a grand time through it all, while they apologized constantly and gave us amazing customer service. At the time, they even had a red carpet that you walked out on after they drove the car up to you to drive away in. I didn't feel any pressure to buy from them, but I had already shopped online and just needed them to bring in the exact car I wanted from another lot.
Shaquil Keels
Nov 23, 2020
Alfonso was very professional and was quick to assist us with any and all questions. He made the process seem smooth and easy! Given all the paperwork we had to sign to get our new car we what seemed to be in and out. Enjoying our new Highlander for the family. Highly recommend Alfonso!
Stephanie ramirez abad
Nov 3, 2020
Honestly Toyota wasn’t on my list of cars, however, once I went in, I wasn’t leaving. Alfonso was my car guy. He was professional, friendly, helping and supportive of what I was looking for. He allowed me to take the car home so my spouse can get a feel for the car. He was super patient with us as we searched for the right car. And through the negotiation process, he wasn’t trying to short change me or sell extra items. He knew I wanted to save money. On top of that, Anna in financing was awesome! She added a couple of incentives like protecting my seats and adding the coding of paint to my new car at no cost. She was understanding of my financial situation and she genuinely helped. I totally recommend going here.
Torino
Oct 3, 2016
Today, Sept. 30, 2016, I brought my truck at 0715 for a 0730 appointment for oil change, filter change and 21 pt inspection. The truck was not brought in the shop until 0803 and was done at 0910. I saw those people went through the express service came and gone while me with an appointment still waiting for my truck. Next time I will just use the express service. The reason I made an appointment for an oil change was because somebody from the service department told me to do so even if I bring my truck early.Sounds like those people at the service department don't have a single policy. The first time I made appointment, I was told that I don't have to make appointment if I want it done before 0800. Even the parts department people have their own policy also. First person I asked, they don't give military discount and today the counter person said they do
steve8867
Aug 9, 2016
late july, came to agreement with salesman marco over texts on a 2011 tacoma for 19k& (ad price at the time: 19888$) & he said he might even be able to go 18k$ for me. so I zoomed to the dealership. test drove. signed financing paperwork & THEY RAN MY CREDIT & marco comes back with the paperwork. we start going over the prices & he shows me the car priced at 19888$. WTF!!! it was 19$ leaning on 18$ & now we're at 19888$??? confused i asked "what about the price you quoted me less than an hour ago. he says with a blank face: "sorry i thought i could offer it to you at that price but i can't". I drove back 45 miles. the next day he texts me (here's the funny part) & tells me he lowered it by a 1000$ ###FOR ME### & asked how i feel about that. suspicious & still pi**ed off, i checked the AD only to see they had lowered the car by a 1000$. HAH! but I thought I'll play the game. few more texts & we agreed on 18500$ plus 1600$ for my trade in. I get ready to go back & forget about last night, when he texts me & says they can only do 1000$ on my trade in even thought they appraised my car the night before. to add inury to the insult, a week later he texts me & says "truck is sold". whomever at this crooked dealership is reading this: your business practices are unethical & dishonest. I reported you guys to BBB & DMV Investigations. you thenk people are idiots, they're not. you lost one customer but I hope reading this more people become aware of how you do sales & stay away. thanks for dinging my credit marco. you were really polite but sorry I didn't let you rip me off. Cheers.
joe123
Dec 28, 2015
I needed some electrical job done on my car. I went to this dealer to get an estimate. They said the job and parts will cost me more than 1k. I thought it was super expensive taking into account the parts go around $400 total. There is a 600+ dollar difference for just labor. After my 4 hour visit just to check my car, I got my car back and went home. I was driving for about 5 minutes on the highway when I heard banging noises on one of my wheels. I pulled over and found cables hanging from my car with a whole black duct tape attached to one of the ends of one of the cables (yes, a whole black duct tape). I also found part of the plastic around the wheels not assembled correctly after the mechanic(s) opened it to check it. I couldn't believe it! I will recommend people to do a better research regarding their cars. It is a good idea to have a second opinion. To the people that works at this dealer, please make sure your staff doesn't charge more than needed regarding labor. It is not rocket science (for the most part). Also, make sure your mechanics know what they are doing. I was lucky the tape didn't get stuck in my car's tire and that also didn't hit any other drivers with it on the road.
Joe t
Dec 14, 2015
I took my Tacoma in to get my door handle fixed, it could not be opened from the outside. I left my truck and walked to work which was convienantly close by - this is the only reason I went to a dealer against my better judgement and experience. After a couple hours they called me and said after inspection they determined it was a certain part and it would be over six hundred dollars, I immediately said do not do it. Next the representative said he could do something about the estimate, he did some recalculating and gave me a discount of $150. I reluctantly said go ahead and said thank you and goodbye. I instantly felt buyers remorse. Another couple hours went by and I received a voice mail saying the job was done and there was good news, the diagnosis was wrong and the price was now only $268. After analyzing what was said in the voicemail it was clear that the initial estimate was given without really inspecting the door as stated. I feel I was lied to from the beginning and only out of pure luck walked away with a reasonable fee. I used a dealer for this repair only because I was urged to do so by family and friends and convenience, from now on I will listen to my instincts and never again go to a dealer for repairs.
MWH
Dec 9, 2015
Ernie, an amazing Sales rep, made our trip very easy. Everyone in the dealership was very friendly. He was very understanding to our needs and requests and we really appreciated that service. Not to mention we got a card in the mail from our sales rep and that was that extra flare and whats going to keep me returning for my needs.
tjhp
Oct 21, 2015
I used the Internet dept for an advertised lease. I have purchased and leased cars before and this was, by far, the best experience. I was in and out in less than two hours.
Kcastro25
Sep 23, 2015
Enjoyed working with Alex and Ruben this past Saturday. They made the whole experience painless and stress free. Had all my kids with me and they were understand and kind. I got a 2013 Highlander and I LOVE it!! Will definitely do business with them again!
Panchi23
Aug 31, 2015
I took my 07 Camry in for an oil/filter change. Bryan Trudell the service person took down my info. Told me it would take about 1 1/2 hours to complete the work. He said it included a 19 point inspection. Took about an hour to do the work. He explained my cabin filter would need to be replaced next time, it was not that dirty. No BS from this service employee and said all else was good. Thank you Toyota of Chula Vista.L Rafael
FrankDMc
Aug 30, 2015
Very helpful in making buying decision and completing purchase !! Ernie was EXCELLENT is showing us all the options and buying choices. Matched other dealer pricing.
Paulswife
Aug 23, 2015
Came to dealership about a month ago to check out cars. Luis Ramos was our initial contact. He showed us the cars we wanted to look at. Was extremely gracious. Told him we were looking at buying a car at the end of summer. A few months later he called us to say there was a special promotion at Toyota. We came back test drove the car. Loved it.
cristin710
Jul 13, 2015
I sent this message. We'll see if they actually care about a long time Toyota customer who transferred to Main Street> I brought my Scion XB there on 07/06/2015 only because it is due for service. But there was no problem, no noises. I love this car. I dropped it off 8:30 for my prescheduled 9am appointment, and I did not get to see my car again until 4:30pm. That the advisor Miriam Cortez did not contact me as soon as it's done at 130pm, I have to keep calling, then wait for shuttle again- was not even the problem. My major qualm was I brought my Scion XB there fine, and got it in worse condition than I already brought it. After I had to pay $228.16 and a whole day of waiting, this is the kind of service your people do. Now I have suspicion my car just sat there in your lot, nothing got done, my car has not been serviced and it's all a big fraud. In the meantime, I do not know if my car is going to be ok or if your people in their callous disregard of customers, just endangered me and my kids! The 120k check was supposed to clean & adjust brakes. But now everytime I pressed on the brake it makes a squeaky rickety sounds/noises on my car. My car is 2004. I know how it sounds, changes in how it drives, it's my faithful companion. So when I hear weird noises that did not exist before I brought my car there, I fear your people just messed with my car. I need you to prove to me that your people actually worked on my brakes. I need the car checked asap while I and you are watching your mechanics work on the cars. How do you quality check? Do you have a camera? How do you know what kind of work your people did? I asked to have it fixed, without inconveniencing me. I will update this with their response.
Laura D.
Nov 12, 2014
My car buying experience at Toyota Chula Vista was great! They worked with me on the payment I desired and helped me find the exact model and color I wanted. Never made me feel pressured. Thank you Manny!!
sam ghazi
Sep 14, 2014
An absolute disgrace to the brand. Shady practices, incompetent or lying salesman, deals that keep turning for the worse as time progresses, management that tries to intimidate rather than facilitate. All and all one of the worst dealerships I've ever experienced... definitely would not recommend.The salesman I dealt with almost succeeded in misleading me completely on a number of things and whether that was intentional or because he was new, not knowledgeable enough or just too eager to make a deal, I don't believe it was entirely his fault as he's nothing more but the management's reflection since they are responsible for him being the first line of representation vis-a-vis the customer.My advice to anyone who' happens to be thinking about going there, take an accountant and a lawyer along with you and don't believe anything the salesman tells you unless you get confirmation preferably in triplicate...My advice to the dealership, you really need to realize that the customer is in fact the reason you even exist, and not the flashy logos or a slightly above average product. Because if you haven't realized that by now, your brand is not what it used to be and there are a lot of much better options out there available at a better overall value
john
Sep 13, 2014
Went here because my tundra was making a pinging noise, Had them inspect the catalytic converter and was told it was fine. After I got it back though, the check engine light came on after only driving 5 miles. Took it back and had them check it was then was told that i had a bad air sensor........ HMMMMMM He just happened to go bad after they removed it.but everything is fine even with the check engine light on it... Okay, now about a month later, my truck has a Failing catalytic converter, Thanks For that "Awesome" service!!!
pavelcmc
May 27, 2014
We just bought our first Prius Plug-in at Toyota Chula Vista. Staff was really professional. Luis Ramos, our sales consultant, took his time to work with us. He showed the highest customer services skills to assist in the buying process. Price was as advertise. No drama! We do strong recommend this dealer and Mr. Ramos.
Beltranfamily
Feb 19, 2014
Went in to trade in a car and Mario, our salesman, was so helpful, got us just what we needed and at a good price. I look forward to doing maintenance and vehicle services here!
Ginny O
Dec 31, 2013
we had a wonderfal experience buying our new 2014 highlinder, Manuel was excellent and knowledgeable. thank you toyota of chula vista!
Ashlyn Buckley
Dec 4, 2013
Driving by your dealership always turnes my head so I finally Stopped by the dealership To check out the used lot. After Speaking with Anthony V I am very pleased, he answered all my questions, Very polite, had a few laughes. All around a good experience.
derrick rogers
Nov 30, 2013
experience was great overall. representives were respectfully and make the experence a lot more enjoyable.
Nancy & Rick "Toyota fans"
Nov 29, 2013
I had such a pleasant buying experience thanks to Robert Kuroda. He was so friendly that he reminded me of my youngest son and it felt as though I was talking to a family member. He answered all of our questions in a friendly and professional manner. As a matter of fact, I'm going to recommend him to anyone who wants to buy the Toyota brand. By the way.....he gave us a great deal!
Rachel
Nov 24, 2013
Robert Kuroda, product consultant, was very friendly, helpful & professional in explaining all options & process of buying a new car at Toyota Chula Vista.
Elaine
Nov 23, 2013
Jesus was very friendly and helpful. It was a great experiance at your location.Overall i would reconmend your dealership to all my frinds and family.
Mike "Veteran"
Nov 20, 2013
I have purchased 5 vehicles in my life time and I can say I was well taken care of at Scion of Chula Vista, CA. I had a great experience shopping, test driving, and buying. Mr. Robert Kuroda was my Project Consultant during Veterans Day weekend, and his knowledge was Spot On!. As a recently retired Veteran, it was a comforting feeling that Scion took care of us from begining to purchace and follow-up. A class act.
Jacqueline A. Loam
Nov 19, 2013
My experience with Toyota in Chula Vista was excellent. I was given great attention and service from Jesus Gutierrez who listened to my car buying needs & helped me buy the car I really needed. I am a very happy customer.
Dusty Beckham
Nov 6, 2013
So I stopped by the dealership today to gain some basic knowlage on a 2014 Tundra, salesman answered all my questions, even after I told him i wasnt going to buy today, He wasnt pushy, and again answered all my questions. I do belive his name was Antony.
Cynthia O.
Nov 2, 2013
Friendly service, good prices, great service! Cant ask for more.
Norma Robles
Nov 1, 2013
Great customer service, Manuel ceballos made my experience very easy and fun buying my Rav4. thank you Toyota Chula Vista
maciasnicole
Jul 24, 2013
Toyota made my experience in leasing a brand new scion a great experience they worked with me, made me feel good about my decision and overall a great service would definitely consider purchasing another car from them in the future.
jacob
Aug 2, 2012
I had a great experience, got a great price and no hassel. Thanks again Mike and Jason!
sojsheen
May 16, 2012
Toyota Chula Vista creates a friendly environment for their customers. Great experience and great customer service. They take good care of my car everytime I go there. They also have the best area to wait where coffee and hot chocolate is free while they're servicing your car.
leguz
May 15, 2012
Everytime I come into your dealership, I always get excellent service from your dealership. Your staff is friendly, caring, and always helpful. Thank you for making my experiences always pleasant.
Eman87
May 11, 2012
Every time I go in for service it's the easiest errand I complete. Always perfect and awesome customer service. All the service advisors greet you when you get there. They always provide coupon prices for your services.The person I dealt with was Manny Herrera. He was so great and so outgoing, he made my time there enjoyable And not time wasting. He helped me from start to finish. He wrote me up and followed up and at the end cashed me out.I give a lot of credit to the service advisors for everything thing they do and with a smile. Manny Herrera will be the reason I will continue going back. I recommend Toyota of chula vista to anyone. Good job from the service manager to hiring those guys!!
moniquebenson
May 9, 2012
The employess are very friendly and knowledgeable. Reminder are sent when check-ups on you car is due. I would reommend them to friends and family.
Dwaynesnider
Apr 23, 2012
Greg came right out to help even though I was there before they opened. In the past there was Henery, Chrystal and Miriam, all people I would hire for my construction Company. I like the politeness that they have , it is genuine and shows how happy and satisfied they are too be emploed by Toyota. Good job team, keep it up !Sincerely,Dwayne Snider
bongo1721
Apr 21, 2012
Wow! What a team! I was greeted by both Brenda and Crystal. I came to pick up my car and both replied they could take care of me. Crystal went over my invoice and asked if I had any questions. My service advisor, was with another customer, however Crystal did great in checking me out. I was surprised how they all are aware of each others customers. I highly recommend Toyota Chula Vista.
andre_vip18
Apr 17, 2012
I really enjoyed my experience at Toyota Chula Vista, they always take good care of me. I would definitely recommend it to anyone. It is a pleasure to deal with Mr. Greg Chalmers the manager at the service department. Thank you J
Julia C
Apr 16, 2012
Service was done in a very professional and friendly manner. Will highly recommend this dealer to friends and family members. thank you for a great service.
HannahM928
Apr 12, 2012
Friendly service very accurate fast and in timely manner. They were also professional and clean my car thoroughly after the tire rotation. Jesus explained to me in detail what my car needed.
nancylatoto
Apr 2, 2012
Been using them since opened six years ago, great people and the best prices in town.Have been doing regular service,brakes and they helped me with an expensive repair of a oil leak with a free rental vehicle.
pmvillaver
Apr 2, 2012
Customer service is great. Mr. Manny Herrera is very accomodating and made my visit to service center very pleasant. He is organized in dealing with the customers.
jalegre
May 7, 2011
I have so much to say, I don't know where to start. I brought in my vehicle to get a 30,000 miles service and the recall problem fixed. He stated it would take 3 hours and I requested for a shuttle to my home. I was told it would take 10 mins. I checked back, they said another 20 mins. and to wait in the waiting lounge. Thirty minutes later, they stated the shuttle just left and my name wasn't on a list. At this time, I saw my vehicle ready to go but I was told that they needed to check on something and it would take another 30 minutes. They offered to put my name on a list for the shuttle but at this point I am very upset and frustrated. I stated I would wait for my vehicle because I had already spent my whole morning in the lounge. When I finally got my car, I was just told that the whole service wasn't done. I asked why they didn't approach me and tell me so I could have had the whole service done. It was a waste of my time. Poor customer service and communication. I will not recommended this dealership to any of my friends and family. I've had another poor experiences with this dealership in the past but this time was the last straw.
ChulaToyotaIsHorrible
Feb 13, 2011
HORRIBLE! What should have taken and week and a half almost took a month. Car was returned to me scratched and passenger side window nonoperational. The Service Manager denied all liability and said the scratches and window could have been broken when I brought my car in. Customer Service was great until I agreed to have my car fixed and then there was limited response to my phone calls and voice messages. This dealership is a NIGHTMARE! Do NOT take your car here for anything!
What’s more, Toyota Chula Vista of Chula Vista has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Toyota Chula Vista. Check out the listings today to find the right car for yourself. Toyota Chula Vista is definitely the best place to buy used cars online.