Toyota of Bozeman reviews

buckfour

Feb 15, 2013

I've been to dealerships in the Dakotas and Montana and I'll have to say that they were probably the nicest and friendliest I've dealt with.

jmacattack

Jan 27, 2013

Ressler is a great dealership to buy from. Had my dog running free during the whole process. Everyone i dealt with was very nice and helpful. They've earned my business for many years to come.

MTcharlie

Jan 18, 2013

Good, enjoyable buying experience. Best Price Bob was very helpful and gave good information. He and finance man, Erick, got the addons requested in a swift and satisfying manner. Good job!

Maddie123

Jan 10, 2013

I bought from Bob before and will again.Very professional and timely. The finance manager went above and beyond to Get me the best possible terms.Would recommend.ThanksMatt M

maryanneelizabeth

Jan 9, 2013

I wanted a white Camry. Bob was very patient, answered all of my email and encouraged me. I did not want to actually purchase from Ressler at first. But his steady communication helped push me over to Ressler. He was very friendly and calm.

Mike Grenell

Dec 31, 2012

My wife and I have purchased 20 to 30 vehicles in our years and this was by far the easiest and most pleasant. Bob Snedeker did everything he said he would, and more. This was my first purchase using the internet and e-mails. I have to say, I was a little nervous, but Bob never strayed, kept in touch and went above and beyond to get us the vehicle we wanted. We will be buying another new vehicle as soon as our property sells here and there is no doubt, we will go through Bob and Ressler Motors for the purchase. Thank you very much, a job well done and a very satisfied customer. Mike Grenell

Randy Carey

Dec 28, 2012

Very pleasurable experience. It was easy, fun, with no stress. They get high marks from myself and my wife, and we will definetly refer others to go there.

adamula

Dec 17, 2012

Great job, I'll buy another car from Bob! It was highly recommended by Alex & Robin Tommerup and I'm glad I went with you guys!Adam Gross

Ron Farmer

Dec 7, 2012

Bob is an excellent representive for the dealership. He is knowledgable and honest and helpful. I would not hestiate to contact him when purchasing another vehicle.

loridormady

Dec 7, 2012

We had great experience that began on cars.com and ended in a brand new car! Thanks so much to Best Price Bob and all who helped make our trip to Bozeman well worth the drive!

montanan8tv

Dec 2, 2012

After reading all the positive comments on here about Bob, I wish now that he was the one that dealt with my wife and I on our visit. On 11/29/12 I went to this dealership looking for a possible new car or nice used car. I found a car that I liked 2007 Nissan Murano. I asked my salesperson Steve, if I could take it to Belgrade to show my wife which I did. My wife really liked the car a lot, so we went back to the dealership to purchase it. Upon returning to the dealership I asked for the Carfax. Steve said that is what I need to talk to you about. The Carfax or Auto check showed that this car had a "branded" title on it. It had a Nissan buy back on it, which meant that it was labeled a lemon. This was stated on the report "LEMON" in big red letters. If I would have known this I wouldn't have even looked twice at this car. So, we went to see Eric, I was thinking that maybe they would sale it at a fair price due to the title issue. Eric showed us the retail price on the car (that is the price of other Murano's in this area) are going for, with no title issues. I asked if they would come down on the price and Eric stated that " we don't haggle price" so, we left the dealership. What I want to get across is "buyer beware" at this dealership. If they want to sale vehicles with tarnished titles at full retail price I would avoid them. What if someone came in and didn't ask for a Carfax bought the car?..good luck on reselling it. Vin# JN8AZ08W37W625328 is a branded title>>>>Lemon

BrennaPell

Oct 8, 2012

I came in looking for a car to fit in my budget, Bob was able to help find a new car that was better than the models I had been looking at - and it was what I wanted! This was my first car, and Bob and his team were able to help get me great financing through Toyota, which made it possible for me to get the car and made me a lifetime Toyota buyer!

chipwix

Aug 12, 2012

Bob was the best! He got me in the car that i found online in no time at all. He shines at his job. I love the new ride and we both had a great time getting me in it the same day.

rjcmudzimiri

Jun 14, 2012

I enjoyed working with Bob from the first day I asked for a quote online to the last day I finally purchased my car. He was friendly, easy and to talk to and very helpful. He answered all the questions we had and that made us confident that we were making the right decision. Rejoice

lewiscs

May 24, 2012

Bob was very knowledgeble and easy to work with. He made the process of purchasing our Highlander and trading in a Ford Explorer easy. We have not yet used the Service Department.

jim_jackie

Apr 3, 2012

Bob got back to me on the internet about a Venza and infomed us of the options on the car we were looking at and asked about our trade. He made everything very easy and got us what we wanted for our trade. When we picked up the car he explained the options and how the smart key and nav. system worked. All the paper work was completed in about 15 min. and we were on our way.

Ralph and Linda

Mar 27, 2012

Bob was very knowledgeable and efficient to work with. The entire crew at ResslerToyota were friendly and helpful. We were happy with our transaction.

robokate

Mar 26, 2012

We had a rotten (high pressure) experience with Ressler some years back, so it was very pleasantly surprising to purchase a vehicle working with Bob. No BS, no trying to pressure us into extras we didn't want. Thanks for the great experience!

sayge406

Jan 26, 2012

I called Bob with a trade in vehicle, told him what I wanted and within a week, I had the truck that I wanted. He also assisted me with getting a lower interest rate. I was told that a spare key would be made and sent to me, I received the new key and items that I left in my trade in truck within a week. I have since inquired about a topper for the vehicle. I just got a call today from ressler following up on the vehicle topper. I am pleased with my experience and will return.

craigstace

Jan 26, 2012

Unusual circumstances. I would have liked to have known beforehand that no negotiations were permitted. I drove 250 miles to 'look at' a car. It happened to be reasonable for the year and mileage. Still I almost drove away. Have had car for 6 days... will form opinion as I go.

delrod

Jan 10, 2012

The bottom line is Bob Snedeker. I called Bob when looking for an FJ and he was quick to respond, helpful, honest, straightforward, and friendly. I was overly impressed not only with Bob, but with the dealership as a whole. To spend 30 minutes with the service manager talking about the new FJ was priceless. Eric in financing was fantastic to work with. But the bottom line is Bob. Once we got there Bob not only sold me a new FJ, but also sold my girlfriend a RAV4. She had been looking for months and after the purchase she told me that Bob was the first car salesman that she trusted, that knew the vehicles, didn't pressure her, and that was sincere and patient as she decided what she wanted and as she test drove a bunch of rigs. I had been looking and communicating with dealerships for months and by far these folks were the best to work with. I have already recommended this dealership to a buddy and he has already contacted Bob and plans on purchasing a rig from him this summer. Well done Toyota.

CameronGiven

Jan 1, 2012

Bob was absolutely wonderful from the very start. This was an internet request/sale and he got in touch almost right after I submitted the internet request. He was always available and got us EXACTLY what we wanted when we wanted it.It was a fantastic experience and we look forward to recommending him to our friends!

tla11384

Jan 1, 2012

Bob was very personal. Was able to use different communication task to convert with him. The overall experience was OK. We had a little misunderstanding on the trade in price, too many managers was involved in the sale. Did not like how the price was not negotiable, especially when the prices was NOT the Best price as advertised.

Rodgers66

Dec 31, 2011

Bob is definitely a pleasure to work with. He was tenacious, but not annoying. And I ended up with a new car I love. Congrats to Bob and to Ressler.

CURTCLARK

Dec 31, 2011

I bought an '05 Tundra at Ressler 7 years ago. The deal was straightforward. No high-pressure sales gimicks. Just plain english. This time it was the same. SOME PEOPLE out there ARE STILL ABLE to make a decision to buy or not to buy a car without someone assuming that you are too stupid to decide for yourself. I was treated well. In and out in about an hour. It was fun.P.S. I LIKE TOYOTA'S. I'm not in the repair shop all the time.

rbutts952

Dec 31, 2011

I wanted a Scion and this was the local dealer. They helped me with my purchase.Second car I have brought from them. Bob was more than helpful and was great to deal with.I would deal with Bob anytime.

rbullard1

Dec 30, 2011

This was probably the best experience i have had with a dealership so far. I usually try to stay away from dealerships because i dont like being pressured to buy by a salesman. But that is not the case with Bob. He was very friendly and very helpful with my new truck purchase. I doubt ill get a vehicle again in the next four years but if i do i will be coming back to Bob for another great purchase. Thanks and i love my new tundra.

Sue girl

Dec 30, 2011

Best Price Bob was fantastic to work with! Jeff "Volume Guy" Kayser the manager was cute too! Definitely recommend dealership for Best Price on Toyota's

mlohrman

Dec 29, 2011

God Bless You Best Price Bob Snedeker. I was very pleased with everyone and the deal that I got through the dealership. A plus was the FUDGE!!Thanks to all and Happy New Year.Mary Lohrman

milosh

Nov 3, 2011

We received dishonest, misleading, and pushy sales tactics from a manipulative sales representative. These sales strategies were transparent and tacky. They could have sold us a new vehicle if they were willing to work with us and listen, rather we felt our sales representative tried to nickel and dime us.

jayecarrick

Oct 25, 2011

I cannot say enough to properly thank Ressler service dept. I was stuck with a locked up steering wheel and ignition. After 45 min of trying to free up the wheel I called for help. The service manager immediately got in a car and drove to my location to help me. I am a senior citizen, own a 25 year old toyota, and I was so grateful for the help.The gentlemen at the service dept were so kind and I was on my way in 20 minutes. I am awestruck that in 2011 someone still cares about people and not the DOLLAR value of a "customer".Thanks so much guys!

tomgustin

Jul 7, 2011

I couldn't ask for a better car buying experience! Steve Steinbrook went out of his way to ensure that we were well taken care of in purchasing our Certified pre-owned Camry XLE. With the Best_Price option, we knew exactly what the terms were when we sat down, which eliminated the whole "sales manager runaround" and enabled Steve to excel in addressing our specific needs and answering all of our questions. Steve was the consummate professional--courteous, honest, accessible, displaying nothing but integrity, straight talk and 100% follow-through on Ressler's deliverables. We are not in the habit of buying cars, so this purchase was a long time in the making. We wasted no time--test drove the car on a Thursday and drove down from Helena the next day to seal the deal. Ressler's had the best offering--just 90 miles away--than the entire Western U.S. listings on AutoTrader, including dealers in Helena, Great Falls, Idaho, Washington, Oregon and California. Tim Tinjum was extremely personable in completing the paperwork and reviewing our options at the time of purchase--the part I was dreading the most. There was no pressure exerted by either of these two gentlemen--just a sincere effort to get us seated comfortably in our leather seats and on our way. I would recommend Steve Steinbrook and the entire Ressler's operation to anyone in the market for a new or pre-owned car. Sincerely, Tom & Lori Gustin, Helena, MT

redguy

May 24, 2011

Well, I brought my BMW into the shop because I had noticed a small oil leak, and I wanted to be proactive on the repair. Turns out that I had a cracked valve cover, which they gladly showed me. Luckily they had an account with a BMW dealership in Idaho, and could order my parts on credit initially, saving me time. I'm glad to report that I got my car back today, and I'm for sure going to bring it back for all of my other repairs.I'd also like to mention that the service people called me and told me my options before just ordering the part, called me when they had successfully ordered it, called me when it got in and then called me when it was all done. I'm pretty impressed with the customer service.