Toyota of Greenwich reviews

Security Man

Nov 18, 2016

I purchased three Prius's for my business fleet from Dave Sullivan. He was easy to deal with, gave us a very fair price and followed thru all the way to delivery of the cars.

Josh nelson66

Nov 17, 2016

Everyone was great and I felt very taken care of. The service was awesome and everything went quick and painless. Best experience I have had

BenG

Nov 15, 2016

Dave Sullivan addressed all of my needs, gave me a great price and provided an outstanding experience. He is clearly focused on making the customer happy. Great purchase experience from beginning to end.

james

Nov 14, 2016

Dave is great. He was focused on service and still delivered a fair price. Understands how to put the customer first.Great dealership, very pleased.

Kamden2013

Nov 3, 2016

I recently purchased a Toyota Camry from Toyota of Greenwich and from the first day I went into the showroom met with Sam, Bob and Anthony they were professional, friendly and kept in touch with me until it was time to pick up the car. Even when I went to pick up the car in the evening which was a few minutes before closing time Bob and his co worker took their time explainingadditional features about the car

Daniela & Daniel D

Nov 1, 2016

Very happy with the purchase! Was our first experience with Toyota but a good one. We went to Toyota of Greenwich and special thanks for Robert Federico & Jeff Symeon, real professionals. I would higly recommend them to all my friends. Thank you!

Elizabeth Menten

Nov 1, 2016

I visited several dealerships in the process of purchasing my vehicle and Toyota of Greenwich was a pleasure to work with. They were responsive without being aggressive. They were thorough and they were cooperative.

Carsandtrucks

Oct 30, 2016

We have leased and purchased vehicles from Toyota of Greenwich for many years and have had consistently first rate sales and service experiences. They have an experienced team who understand what good customer service means. Jeff Symeon is knowledgeable, creative, responsive and customer-focused. We have worked with him twice this year on a lease and a purchase and the results were very satisfactory. I highly recommend him to others looking for top notch vehicles and a good sales experience.

JO2016

Oct 22, 2016

The entire team there is great and so helpful. Dave Sullivan us been purbsales person for our last two cars and was very helpful. Anthony Anzalone was super helpful and got us out quickly on our last car. The entire service team has been wonderful over the last ten years both Bill and Jay are always helpful.

consumer

Oct 20, 2016

After leasing Toyotas for at least 12 years all without incident for the first time, we leased from Toyota of Greenwich where as part of the deal for a new car our 3 year old Camry was "bought" by the dealer. Since then we have been harassed with email and phone calls from Toyota that they have not received the paperwork from the dealer. We have called, faxed and emailed the dealer numerous times and are still hassled by Toyota. Dealer excuses: it takes time for Toyota to process the paperwork, dealer sent in correct paperwork, don't worry about it,etc. Nothing has worked and everything the manager of the dealership says has shown to be false. We will certainly never get a car from these people again.

newcarguy

Oct 15, 2016

I bought my new 2017 Sienna XLE here and got a great deal. Ask for Jeff Symeon and he'll do the same for you!

Happy return customer

Oct 10, 2016

I recently leased my second Highlander from Toyota of Greenwich. Jeff was organized and on top of every last detail. Pleasure to work with. Got me in and out. Knows what he's doing. Highly recommend him.

Canfield44

Oct 8, 2016

This was the second Toyota we purchased from Greenwich Toyota. Dave Sullivan and Bob Federico were excellent to work with and found us the exact car we wanted. Their customer service can only be called top rate. When we came to pick up the car, Dave spent 30 minutes plus walking us through all the great features to make sure that we were properly set up - even programming our phones for us. We have been loyal customers of this Toyota dealership for many years and are never disappointed.

eb30

Oct 8, 2016

After reviewing several makes of cars .I once again decided on a Toyota Highlander. Dave Sullivan made the buying experience effective and pleasurable. I will use this dealership again.

Amy Berman

Oct 6, 2016

So happy I came the extra few minutes past NY to use Toyota of Greenwich to purchase my certified pre-owned Prius. The experience was night and day as compared to any other dealership I went to. George Rodriguez was very attentive and extremely easy to work with. He made the whole process a breeze. I would (and will) recommend them to anyone looking for a car in the area. Thanks again!

jay a berman

Oct 6, 2016

both the sales manager and the business manager were extremely knowledgeable they made the often difficult process of purchasing a car very easy responded to all of our questions and emails very quickly never felt the pressure often associated with this industry i would highly recommend this dealership to everybody

robbie6711

Oct 5, 2016

When I drove onto the dealership lot, my intention was to "window shop". I knew that I needed to purchase a car by the year's end. So, I wanted to begin looking in time to determine what I wanted. My Mom has owned her Toyota Corolla since she bought it brand new in 1999. It still runs as though she'd purchased it yesterday. So, needless-to-say, I KNEW that I wanted to buy the same brand. Two hours later, I was driving off the lot in a 2016 Toyota Corolla "S"!When I've told others about my intentions and the ultimate results, they were shocked. They were further surprised to learn that I was not coerced into making the purchase. My Sales Consultant, Layne Sohun, did not display any of the "stereotypical car salesman" characteristics. He was attentive to my goals; took the time to identify a vehicle that fits my personality; extremely knowledgeable of the product (exterior, interior and engine); worked diligently to stay within my budget; made appropriate suggestions; assisted in the process of switching insurance companies; and even helped to negotiate a lower rate on my insurance. And, I noticed how well he worked with other members of the sales team. In conclusion, I feel as though I've made the right choice all-around. Those that I've shared this information with personally, have requested his contact information. There are a few people that I know are looking to purchase a vehicle. And, I'm sending them ALL to Toyota of Greenwich! I'm pleased with my experience! And, I love my new car! For someone that has only worked at the dealership for 4 months, he has certainly made a positive impression. Layne represents the dealership well. I will not need a new vehicle for quite sometime. However, I hope that he (or someone like him) will be there when I need to. Thanks again, Layne!

Cpietrafeso

Sep 29, 2016

Jeff Symeon worked hard to get us the car we wanted at the price we wanted. He gave us all the information we needed in a very timely, clear manner to help us make our decision. He and everyone at Toyota of Greenwich were friendly, attentative, and focused on our satisfaction. This is our second straight lease with them and we'll most likely be back for another.

Explorer2016

Sep 29, 2016

My second brand new car at this dealership I thought I would have been treated with a little more respect. I had a very hard time deciding if or not I should be buying a brand new Toyota Sequoia limited 2016 as the one I was trading in was also a brand new Ford Explorer limited 2016 and I was only in that car for a month.I met with Jeff as the very polite lady(Shawnie) who helped me in the past had a day off. He was very mean spirited, unpleasant, impatient and rude, at one point I asked him what's gonna happen if I should walk away from the deal he answered,"I would be very upset "Though I drove away with the car that I wanted my experience with Jeff was very unpleasant, in the end I felt very disrespected and insulted by comments he made.Thank God for the very apologetic managers who apologized on his behalf, they are the only reason why I would return to this dealer, NOT JEFF SYMEON.

Swagger wagon owner

Sep 28, 2016

A totally pain free approach to trading in our old Siena for a new one. Jeff in sales was very helpful even after the sale when we realized we left a few CD's in the CD changer of our old car.

Carleo612

Sep 16, 2016

This was y third time leasing a car from this dealership. I honestly had reservations about going back. My last experience wasn't very pleasant. Since the two people that I dealt with three years ago were no longer employed, I thought I would give it a try. I was leasing two cars. I expressed my concerns and thought if this dealership meets my needs, that I will do the deal. I was honest and said I had contacted other dealerships for prices. In stating my concerns, I was very happy with the deal and the service I received. Both Keith and Bob, were great and very helpful.

pjtrussatgmail.com

Sep 16, 2016

Jeff and the team at Greenwich Honda worked with us with the one month early turn in with the previous lease, test driving the new model to finance. a good experience . The first great experience was with Keith Olsen giving us all the information we needed to lease a Hybrid. Setting our decision to lease for 3 years, so Jeff Symeon could close the deal.Good teamwork.

youngfamily

Sep 14, 2016

Jeff Symeon did an outstanding job helping us identify the best minivan for our needs. He was patient and super knowledgeable about all of the features in the Sienna. He gave us a 30 min tutorial when we picked up our car that was super informative! Car buying isn't usually very enjoyable, but I have to say this experience was remarkably pleasant. And the price was very competitive. I visited 7 dealers and Toyota of Greenwich was the best. There were a few minor glitches after we bought, and Jeff handled them all immediately and seamlessly, even driving personally to our home 30 min away to take care of something with the car the day after we drove it home.

LeilaD

Sep 13, 2016

Experience at Toyota of Greenwich is the opposite of classic car dealer jokes. They really tailor the lease or purchase to the needs of the customer. And they offer incredible service both before and after the purchase. Jeff Symeon is trustworthy and caring.

delolarry

Sep 8, 2016

He heard what I wanted and showed me the car I was first interested in leasing. Then seeing other cars on the lot and a test drive I found a car I would rather buy and did so. Dave knew I had a Venza from him currently so a 2nd at a very good price worked out perfectly.

Pocahontas

Sep 7, 2016

I worked with both Bob Federico & Keith Olsen in buying my certified used Prius. Their service & attention to detail far exceeded my expectations. Keith carefully instructed me on important features of the car.....so I understood plus was patient answering the many Q's. Can't recall a more professional treatment when buying a car.!!!!!

Andrew_Honeywell

Sep 5, 2016

Good people, knowledgeable, and they make the whole process simple and easy. Had my car the next day after I stopped by to just consider buying a vehicle.

LeilaND

Sep 4, 2016

Jeff Symeon made the entire process easy, pleasant, tailored to my needs and cost-effective. He truly provides service with a smile. Highly recommend this salesperson and dealership.

Susan

Aug 30, 2016

Dave Sullivan was extremely knowledgeable of the Toyota products we were considering for purchase and instrumental in guiding us in our decision to find the perfect family vehicle. He was continuously pleasant to work with, responded quickly to our many phone calls and went out of his way to accommodate us. Dave presented multiple buying and leasing options to fit our needs. After the sale was completed and we picked up the vehicle, Dave patiently took his time explaining how all of the vehicles features worked and was receptive to questions. We highly recommend Dave Sullivan to anyone looking for a new or used vehicle! Car shopping couldn't be easier!

GEORGE

Aug 26, 2016

We worked with Dave Sullivan and his team. Dave helped us find the perfect car, at a fair price, for our daughter, and was always available to address any questions we had.

customersatisfied

Aug 25, 2016

Smooth and timely process for assessing which Highlander to lease and to reach conclusion in just a few days. Jeff Symeon served us well and we are enjoying our new Highlander.

Hector

Aug 20, 2016

George Rodriguez is the best he prepared and explained the estimated to me . I was never pressured to make a decision. Every one was so helpful and easy to work with. Thank you !

Osvaldo

Aug 10, 2016

We looked online for the car we wanted, they had several options in inventory. Dave previously helped me think through leasing a new Highlander. Though we did not pursue this, Dave was so knowledgeable and professional I made sure to deal with him when we wanted to buy for our expanding family. He worked with us to achieve our monthly payment target. He answered all our questions and there was little to no stress involved.

orubio

Aug 10, 2016

I looked online for the car we wanted, they had several options in inventory. Dave previously helped me think through leasing a new Highlander. Though we did not pursue this, Dave was so knowledgeable and professional I made sure to deal with him when we wanted to buy for our expanding family. He worked with us to achieve our monthly payment target. He answered all our questions and there was little to no stress involved.

wheels123

Aug 9, 2016

Working with Dave for the second time was a pleasure. He made the process smooth, pleasurable and comfortable for our whole family. I would highly recommend working with him!!

kellyferguson

Aug 4, 2016

They prepared my estimate and explained it to me very carefully. It made my decision very easy. Everyone was so helpful and easy to work with. We did a test drive and went over all the specs and packages. Dave answered all my questions and was always available. I was never pressured or rushed to make a decision. I got a lower payment too! My new car looks and drives great!

groovus53

Jul 26, 2016

Addendum to previous report on Toyota of Greenwich being so unhelpful to get my car fixed.I have now spent over 2 hours, $50+ in cabs, and countless frustration as even Toyota of Manhattan (where the car had to be towed....nice, my 60 day old $30k car worked for a really long time....Pre-Certified, really?), doesn't even know where my car is. Toyota of Greenwich was supposed to make this seamless for me as they promised me when we were all yucking it up around sales time, hearing now empty promises about 'anything you need, at all, in the future, just call us Sellers/Managers'.Well, at least for little old me, that wasn't the case. I am now fixing things at Toyota of Manhattan, and will high recommend them as once we found the darn car, they are on this situation. If I didn't take matters into my own hands, the car would have sat dormant as Toyota of Greenwich abandoned this customer. Guess the service stops when they deposit our checks. Sad.My Mom taught me not to speak negatively, so I only share all this so future buyers beware of just how you may be treated with your expensive Pre-Certified vehicle, all-in warranties once you leave the dealer.I love Toyota's, wish I went to someone who actually cared about the customer after they walked out the door.UPDATE - I now have the joy of a healthy large scratch on my left front fender that was never on this car when I purchased it. Nice....I buy a car that looks new, and 60 days later because this dealer did not care enough to install a fresh battery in a $30k+ pre-certified vehicle, I get to drive something that looks banged up already. Brian

Jpastel

Jul 24, 2016

We leased our first car from David Sullivan at Toyota if Greenwich. Dave was very helpful and professional during the entire process. Two thumbs up for Dave and his team for getting us the right car at the right price and making the process very easy.

AWD Only

Jul 10, 2016

I leased an awd siena three years ago and it was not a stress-free experience. I went in this time thinking I would not put up with the same again or I would go to Stamford. To my delight, this new sales guy Layne was a pleasure to deal with. I finished leasing a new awd Siena in less than an hour. The finance guy Rob also appeared straightforward, unlike three years ago when I had to go through the math in detail to find out I was to be overcharged by $2k.

Mlucey

Jul 7, 2016

2nd Purchase fro Greenwich Toyota. Jeff Symeon is top notch professional.

mxlucey

Jul 7, 2016

Second purchase form Toyota of Greenwich. Jeff definitely is the best. Straightforward and direct answers to all our questions. Made the process seamless and enjoyable!

Bernardo Rodriguez

Jul 6, 2016

I have bought cars from David Sullivan at Greenwich Toyota for 7 years. He has great advise and in general a great person to for with.

mrgeorge1940

Jul 3, 2016

Met with General Mgr. Robert Federico regarding our need for a replacement vechile. Robert reviewed our position and completely solved our problem. After completing paper work, we were introduced to Mr. Jeff Symeon. With all the new equipment installed in the car I thought I would be over whelmed. However Jeff took his time and reviewed every thing, even added my wife"s cell phone to the blue tooth system. Just outstanding, dealership and employees. Thank you Robert & Jeff.

12345678

Jul 2, 2016

Jeff Symeon from Toyota of Greenwich was a huge help with purchasing my first car. Very knowledgeable, friendly, and personable. A smooth and quick process overall

Abiding

Jun 28, 2016

My husband I had been searching for a 2013 Certified Toyota Sienna XLE with Navagation, backup camera that was in really nice shape and really preferred a specific color. It's a lot to ask and we searched far and wide eventually traveling 1 hour to Toyota of Greenwich. Initially I searched. by myself, and the minute i walked into the showroom I was warmly greeted by Bob Federico, the sales manager. I explained my need and he introduced me to Shani. Shani is highly knowledgable on the vehicles and has a relaxed personality that is easy to relate to. Never once did I feel pressured or like I needed to wash my hands from that slimy salesperson attitude. Several times she stayed late to meet our busy schedules, and on her days off, when we needed updates, Bob Federico stepped right in. Ultimately we found a vehicle in another dealership, but it was through no fault of Toyota of Greenwich Our needs were specific, so it just came down to where the vehicle was located. The warm family atmosphere was very comfortable. I'll definitely return when in the market for our next Toyota. (All we will ever buy! Amazing cars! !)

Bm92104

Jun 21, 2016

I recently leased a 2016 Toyota Sienna from Toyota of Greenwich. Shani buster is the best salesperson I have ever dealt with. She worked her butt off to get the lease signed, including multiple test drives, a lot of negotiations and a husband who was adamantly opposed to a minivan but eventually gave in. We looked at a lot of different cars at a lot of dealerships but not only did I love the Sienna but I loved the customer service at Toyota of Greenwich. So happy we leased from them and would recommend Shani to ANYONE looking for a new car.

Daniel Beckwith

Jun 21, 2016

We recently did a three year lease on a Toyota Camry Hybrid from Greenwich Toyota. What made this whole procedure move easily along was the professionalism that the Greenwich dealership operates from. Dave Sullivan was our personal dealer and, what with his knowledge, easy going attitude and desire to help us find the right vehicle for our needs, the process consumed very little of our time. The whole experience was one that was practically stress free, especially in light of the late closing date on the house which, in return, delayed the final arrangements for getting the vehicle. Dave and his team were most understanding and bent over backwards to help us at every step with calmness and sensitivity. I would highly recommend this dealership to anyone.Daniel Beckwith/Marc Verzatt

d06840

Jun 12, 2016

Nice guys - made the process easy. Definitely went above and beyond to deliver a great experience.Would definitely buy a car from them again. Thanks

Tara

Jun 11, 2016

Dave is great! Knowledgeable, helpful and articulate. Made purchasing a car both affordable and enjoyable. Has a down to earth approach. Also can tell a good yarn!

fer2016

Jun 6, 2016

As a new member of the local community, Toyota of Greenwich and its personel helped me to lease my new car and provide the information required to make a decision easy.

Michael Johnson

Jun 4, 2016

I have bought a number of cars from this dealership over the years. My oldest daughter was looking for a new car. She had her mind set on a different car from a different dealer. I walked in and spoke to my friend who owns the dealership and told him I want to buy local want to buy from him but he needs to show my daughter the right car. She drove the Rav 4 hybrid limited edition. What's not to love. Ok she's a girl in her 20's has more questions than I could ever emagine. The sales guy was so understanding and willing to help. I explained to them from the start she is the customer not me. They walked her through every detail, every option and by the end she bought the truck. What I loved most was it was not a pushy sales process rather an educational sales process. Never once did we get the yuck factor of buying a car so many dealers have. They were professional, educated on their product, comfortable talking to a 20 year old. Love the process

asfsrt4etre

Jun 2, 2016

Met with Jeff Symeon based on a Land Cruiser that was listed online and ended up buying it. 100 pct satisfied with the communication and experience and have no concerns about working with Jeff or the dealership in the future. That is a bit more important when I live a few hours away and not right around the corner.

Carguy

Jun 1, 2016

I worked with Dave Sullivan to trade in my 2006 Prius for a new 2016 Prius. He was very professional and helpful. Dave guided us through all the paperwork required by the various agencies involved in trade in and purchase process - a real class act.

dealerraterny1

Jun 1, 2016

George Rodriguez made our car buying experience at Toyota of Greenwich not only painless but also enjoyable. He was able to make the car we wanted work for us and we couldn't be happier. We would recommend that any of our friends work with George at Toyota of Greenwich!

pam1805

May 26, 2016

Yesterday I leased my 4th Prius at Toyota of Greenwich...I wouldn't go anywhere else! My salesman, Dave Sullivan, could not be better. He is knowledgeable, amicable, and easygoing. I love that he doesn't pressure me, but lets me work out what is best for me. Dave and manager, Bob Federico, worked together to come up with a great lease deal for me, and Paul, Warren, and George helped complete the transaction with competence and efficiency. I couldn't be happier with my new 2016 Prius Four. In the years I've been going to Toyota of Greenwich, I have always had a wonderful experience, both with the sales and service department. I recommend them highly!

IrishJohn

May 21, 2016

I have bought and/or leased Toyotas for decades, starting with a Tercel, and then moving to other vehicles such as a RAV4 and a Prius, which I finally gave to my daughter after 230,000+ miles in 7 years, which probably lasted so long because I always had it serviced at Toyota of Greenwich. (She put another 20k+ miles on that car while living on a military base in Texas.)I was driving an old RAV4 with 163k miles on it, and brought it in for a repair at Toyota of Greenwich.. I got great advice from their service expert (Jay Wright) that I would be better buying a newer car, and I ended up traded it in for a 3-year old Prius, which will drop my gasoline bills in half. I got excellent service from the service department and from the sales department (Thanks Dave Sullivan!!!) and was driving home the newer Toyota, purchased at a very fair price, by the end of the same day! I never expected that to happen so quickly, as my wife and I thought it would take a week or more to find a replacement.I will never buy or service another car from anywhere other than Toyota of Greenwich, because of the excellent staff they have, from the mechanics to the service managers to the sales people and owners. They all work together to make owning and servicing a Toyota vehicle a pleasure!

Rich and Beth

May 19, 2016

Went to Toyota of Greenwich to lease a Highlander Limited for my wife. I met with Jeff Symeon. Jeff knew the product inside and out. He was kind, courtesy, proffesional and personable. Once I was dazzled with Jeff's brilliance, Clint Steen, the General Manager and Owner, stopped by Jeff's desk to assist with the lease payment and breakdown. They both made the process easy and comfortable. You get that warm and fuzzy feeling at this dealership, very different then other stores. Upon picking up the Highlander a few days later, my wife and kids were with me and my wife could not be more impressed. Jeff paired her phone, set our home address in the navigation and went thru every button and switch with on this car. Jeff welcomed any questions she had and made sure she was comfortable with the new car before she left. Jeff was kind enough after his thorough presentation to walk my wife thru the dealership. He introduced her to the service and parts department and even went over with my wife where she should drive in when it is time for service. It was an extraordinary experience and I wish I could speak to anyone reading this who is considering buying a Toyota. This is the only place to go. In a world that is quickly losing it's personal touch, if you want to be treated like you should and not just another number, this is the place to go. See Jeff Symeon and Clint Steen. You can't go wrong.

medardo a siguenza

May 7, 2016

did not like my experience there ,the worse, SERGIO OLIVA helped me , i don't think they were fare with me at all ..they charged me for an hr of labor , where they did nothing to my car , i got rob twice so far on that car , first the guy who sold me the car ,and now the dealer .

Snickers82

May 2, 2016

I recently purchased a 2016 Highlander from David Sullivan at Toyota of Greenwich. David was kind and straightforward. He was not pushy at all. He took the time to review the many technical features of the car at the test drive as well as the day I picked up the car. The entire experience was quick and efficient. I also highly recommend their service department. Jay O'Connell consistently goes above and beyond to accommodate his customers.

akwhitlaw

Apr 28, 2016

Just picked up my third Camry from Toyota of Greenwich. Dave Sullivan is a miracle worker and helped me get a great deal on a beautiful car. The whole staff did everything to make my transaction as simple as possible and fun, too!

Megan Tyre

Apr 27, 2016

Toyota of Greenwich rocks. They are friendly, informative and professional. I recommend this dealership highly to anyone for purchasing, leasing and/or service. They are all excellent employees!

Sampom

Apr 26, 2016

We worked with Jeff Symeon for almost a year to find our new car. We knew we wanted used and were just waiting to find that perfect deal. Jeff made sure that we got the right car for our family, and never got tired of the many trips to the dealership. Great experience!

joseph

Apr 23, 2016

very god, I will recommended this place to my friend. Mr. K.Olsen very god. Thank You. Everybody tried to help me and answered every my problems.

mgk

Apr 19, 2016

Third time we purchased a Toyota from this dealership. Dave Sullivan was a pleasure to work with; he was straight and helpful throughout our consideration. We'll be back in the future.

beantoyota1

Apr 18, 2016

I cannot say enough good things about this dealership. Starting with Dave Sullivan, who is by far the nicest, most honest man I have ever met. Perhaps that is why I CONTINUE to go back to this dealership ONLY for my car, every three years. I have also sent co-workers and friends to them. Also to be applauded is the service department. Jay O'Connell is ALWAYS so helpful land accommodating, no matter what my issue is. Again, I cannot say enough good thing about Toyota of Greenwich, Cos Cob.

ann.m

Apr 13, 2016

I have given the dealership the highest rating because of the impeccable experience we had after purchasing a car in 2014 and one in 2016.

Customer

Apr 5, 2016

Working with Dave was a great experience. Very strong professional, many years of industry experience, friendly and right on the money in terms of what I was looking for!

tjm

Apr 5, 2016

worked with Dave Sullivan he took care of all my needs and was very professional and experienced I would definitely recommend Dave and Toyota of Greenwich

TSantanna

Apr 5, 2016

We have purchased several cars from Dave Sullivan and it is always a pleasure working with him. He is very knowledgable, professional,and we love our new Toyota.

Jpak1

Mar 30, 2016

Working with Dave was a great experience. He knew what I was looking for and was very accommodating. It seemed as if he had kept me in the back of his mind when I told him I wa shopping for a car and what price range I was hoping to pay. When he had something that he thought I would be interested he called and emailed me. Long story short he made it a short and painless experience and did not make any changes to what he promised over the phone. I am happy and feel that I recieved a great deal.

Jim&Judy

Mar 25, 2016

We put our 6-year old Prius through the ringer and it was time to trade it in. Kieth made is simple, forgave a lot of the dents and rough care and what he couldn't give us on trade, he made up for in pricing the new car. The technology in the new Prius makes it feel a little like a spaceship, but Kieth's training helped us get off the ground. Couldn't be happier.

SusanA

Mar 25, 2016

Just purchased a pre-owned car and working with Dave Sullivan was simply awesome...professional, friendly, knowledgeable with a fast turnaround. Also had my car serviced today and Jay O'Connell always gets the job done. Couldn't ask for better customer service and the reason we come to Toyota of Greenwich is because of Jay and Dave. They are first rate!

haltoyota

Mar 18, 2016

They had a fair price, took care of my old plates, delivered the car quickly, fair trade-in. I've known Dave for over 25 years and he's a knowledgable and friendly sales person who the dealership should be happy to have working there.

Oliver09

Mar 15, 2016

Everything is done perfectly and easy at Toyota of Greenwich. The laid back atmosphere without high pressure sales tactics is second to none. Our salesman, David Sullivan, is a joy to work with and we look forward to seeing him whenever we can.

Val

Mar 7, 2016

Walked in after visiting 2 other dealers(not a Toyota) and was very impressed from the quit and the atmosphere, recived great servic from Ken who start the process to Jeef that complete it all the way to pick up the car.Job well dune.

art

Feb 29, 2016

Great, as usual, I've been a customer for over 30 years. Dave Sullivan is a pleasure to work with, he put me in the vehicle that I wanted and the process was "painless". Service has also been great, all of my previous Toyota's were well maintained ran great.

CarlaC

Feb 29, 2016

I love my new car! Jeff Symeon not only helped us but he " went the extra mile". The service was fast, efficient and very friendly! Thank you!

frank barone

Feb 26, 2016

I called today about 11:00 and the person I spoke to I asked if she can email me the prices on service for Rota tires Oil Changes Brake Work. She said I should receive it in about one hour, L waited till 2:30 I called again and Gina said she was busy with a customer and as soon as she is done she will email me the information I want to come back there for service but I do not understand why this request is so difficult to response.

WWL

Feb 22, 2016

What can I say, I haven't felt this at home buying a car since my days in Baltimore at another family owned dealership. My salesman Joe Cosgrove from day 1 was incredible helpful and responsive via email and phone and I also paid him a few visits to the dealership. Clint Steen the GM was incredibly friendly and helpful and always ready to go the next mile to make sure the customer was happy. In addition to these two gentlemen, I was also helped by a number of individuals at the dealership. I would go to Toyota of Greenwich over Stamford Toyota! Thanks for your help, Will

Frank Barone

Feb 19, 2016

I just want you to know that i was very happy with the service i receivied from you..went i need service again i would come back. Thanks again to Matt and Mario who took excellent care of me.

EAD579

Feb 3, 2016

We have purchased many cars from this dealership and with Dave Sullivan. It has always been a wonderful and easy experience.Thanks again for a great new car!

Carbuyer

Feb 1, 2016

The staff was very welcoming, informative and easy to deal with. Dave, Clint andJoe went out of their way to accommodate us. My wife and I were very pleasedWith the courtesy shown us. A great experience.

Ed 1040

Feb 1, 2016

The dealership was clean and efficient. The salesperson Jeff Symeon was extremely helpful in explaining the details of the purchase, options available and delivery process. I highly recommend the dealership and Jeff Symeon.

Jeanysu26

Feb 1, 2016

Professionalism, the best dealer. I highly recommend Toyota of Greenwich, there is not other place. They went above and beyond to make me feel comfortable. Very grateful.

Keating304

Jan 29, 2016

We just purchased our 14th Toyota from Toyota of Greenwich.We wouldn't shop anywhere else! The sales staff is amazing as well as the service department.

Lynne711

Jan 25, 2016

I highly recommend Toyota of Greenwich! My recent experience leasing a new Highlander was seamless and an absolute pleasure. Joseph Cosgrove went above and beyond to make what is typically a stressful transaction into an easy one for me. Everyone with whom I dealt with at the dealership was polite, courteous and sincere. Toyota of Greenwich is a hometown dealership of the utmost integrity and I highly recommend that anyone interested in purchasing or leasing a Toyota vehicle head right over there. Based on my experience, you will not be disappointed!!

Regine

Jan 4, 2016

Everyone at this dealership were very friendly, if i needed something they would help me out, they smiled and were all very positive. My dealer was great! he helped me to set up my bluetooth and the other gadgets in my car! Wonderful place to go shop for a car!

jimell

Jan 1, 2016

My highest rating....highly recommended..just greatI got a good deal...I thank Dave for recommending a new place to eat close to my home

Localresident

Dec 31, 2015

Thorough yet never felt pressure to buy. From the salesman to the financial closure I was treated to a down to earth experience. No need to keep my hand on my wallet.

localdriver

Dec 28, 2015

Everyone was very pleasant and very professional. We wanted to lease a car with a low mileage allowance and 4 wheel drive and Dave Sullivan was most helpful. (We have dealt with Dave twice before on our other 2 leased cars so knew we were in excellent hands.)

voodoo_pearl

Dec 23, 2015

We recently purchased our first vehicle from this dealership; a 2016 Rav 4 Limited Hybrid AWD. Shani Buster was our salesperson; she is knowledgeable, professional and friendly. The whole team worked together to process the various aspects of the sale quickly and efficiently. I would definitely recommend this dealership without reservation to any one.

Goran from NY

Dec 15, 2015

My 1st Avalon from Toyota of Greenwich was a winner. So I had to have another. Dave Sullivan knew what I wanted, and he found it. Great service and great people. A real pleasure to deal with Toyota of Greenwich.

Yanks10573

Dec 14, 2015

A small but very easy to deal with Toyota Dealer in Greenwich, Ct. While they are in the business of selling cars and they pay attention to everybody they are not pushy and make you feel comfortable.

John from G.

Dec 10, 2015

First 6 cars thru Lenny Cymerman (now retired). 7th this past week with Jeff. Great experience with entire team. Highly recommend the dealership. Scheduled service on the previous 6 has always been a pleasure.

Debra P

Dec 3, 2015

Just bought my 5th car from Toyota of Greenwich and again I cannot express the fantastic experience we continually have working with the great team of professionals.... makes buying a car, a very pleasurable experience!

shefqet

Dec 3, 2015

Jeff Symeon was a great salesman. He does not pressure you he is patient and provides you with information you need. I was glad I went to Greenwich to by my Toyota Corolla and I would go there again.

Italiano family

Dec 2, 2015

I've bought from this dealership before and will continue to do so. Dave Sullivan is a top notch salesman with many years of experience. If you've got a question, he's got the answer. It's a pleasure to do business with him.

DanB

Nov 28, 2015

Jeff, Joe and Vince made leasing a Sequoia very easy. Every one I worked with at Toyota of Greenwich was very helpfull and made the process very easy. Thank You

SwaggerWagon2015

Nov 28, 2015

Everything was great at Toyota of Greenwich. No need to look further. Jeff and Joe worked with us to find the right car. All good.

blue rav

Nov 24, 2015

VERY friendly, knowledgeable, helpful staff, including not just salesman Dave Sullivan, who was patient and very pleasant in addition to knowledgeable, but also the man in Service who helped with my ski rack.Dave spent a LOT of time with me, including road trips, explaining absolutely every last detail of my wonderful new shiny blue 2015 Rav 4.All in all, this is a very caring dealership, from the top (Clint Steen), down to the worker bees who do such good work.

CPO car buyer

Nov 22, 2015

I recently bought my first used vehicle. I went to 7 or 8 dealerships to look at various Certified Pre-Owned models, since i would have been happy with any of several models. I purchased a RAV4 from Shani Buster at Greenwich Toyota. The decision was primarily based on price compared to similar vehicles; but having a nice, professional sales person enhanced the experience. Shani was knowledgeable, upbeat, friendly without being pushy. She quickly responded to my email questions. And she went "above and beyond" by personally delivering some accessories that I ordered but that hadn't yet arrived when I went to pick up the car. Although the car was "Certified" by Toyota, I took it to my mechanic for an independent inspection. I was surprised that he found a couple of (fixable) issues. One was that the car needed new tires -- something that should have been easily caught during the inspection. But on the positive side, Greenwich Toyota replaced the tires without hassle with brand new Goodyears -- not as good as the tires originally on the car, but still not bad. They didn't try to tell me that the tires were fine and didn't need replacing. They didn't try to get out of making either of the repairs my mechanic suggested. Hopefully this level of service will continue now that the sale has been made.

Marie A, Romaniello

Nov 17, 2015

My first meeting with sales consultant, Joseph Cosgrove, was very pleasant. I told him I had test driven some new cars that week and was interested in the Toyota Corolla and asked if I could possibly test drive one that day. I Immediately enjoyed the "feel safe" test drive, and he was very informative about the benefits of the new technology of the vehicle. He answered any questions, gave me his card and a brochure and I did not feel pressured in any way. When I made the decision to return and purchase the car several days ago, everyone at the dealership was courteous and professional.

andy

Nov 6, 2015

Jeff had me in and out in under an hour, picked up the truck an hour later...what's better than that! Also answered my initial e-mail inquiry in less than 5 minutes!

Dr B

Nov 5, 2015

they did a great job start to finish! I would recommend this dealer to a friend! they were efficient, friendly, and exceeded my expectations. thank you!

joecloidt

Nov 5, 2015

I had a great experience buying a used Prius. While checking out the car before purchase we noticed a crack in a tail light. Jeff Symeon the sales person had it looked at by the service manager on the spot and had it scheduled for repair before we signed the contract to buy. Jeff's expectation was that we would be 100% satisfied. He noticed there were no floormats after we agreed to buy. I figured this was just one of the issues of buying used vs new. Jeff said he wouldn't sell a car to us without the mats. He arranged for all corrections to be made. Within a week all the parts were in. I returned tue car, got a loaner that morning, by 2 p.m. I received pictures confirming everything was ready to go. I'm very happy.

N/A

Nov 5, 2015

Tony HallHe had more than his share of roadblocks for me. Starting with a seven week wait for Toyota to get around to find a particular color I wanted and he could not find any local dealer in this area who would help him with an exchange. Then we had to deal with a changeover by Toyota to the 2016 model and no more 2015's; another long delay.But this did mean that I got the latest model !! Thanks, very much, Jeff, for this..Then he and I found that a set of side protectors could not be added to my car when the new car finally arrived reached this dealer, because the man who does this work had gone to Italy for a two week vacation!! Jeff had to try and find him, without success. And not one of the senior men in this dealership seemed to help Jeff with this problem. Jeff did finally get this problem done, and I have exactly what I had originally asked for.There is a real problem with way this dealership is managed; But Jeff persisted for me and I am very grateful to him !!!

phil.andref

Nov 3, 2015

Dave is excellent to work with, he listened to my questions, answered them clearly and really spent time finding exactly the car I wanted. I feel like I got a good deal and walked away with a great car! He is very friendly guy and helpful, would definitely recommend him to anyone.

ASCinCT

Oct 29, 2015

I've been purchasing cars from Toyota of Greenwich for 30+ years. I like that they (this time it was Dave Sullivan) to what's important to me and not just selling a car that is in inventory. I have been offered financial incentives by other dealers to take the vehicle on the lot whether or not it's what I really want! Seriously, this is wrong on so many levels. Toyota of Greenwich will try to swap vehicles with another dealer. They have always been successful in doing so. They end up with a happy customer.

ASCinCT

Oct 28, 2015

I always get several estimates and have always gone back to Toyota of Greenwich. Over the 30+ years that I have bought cars from them, they always listen to what's important to me. Then, find a solution that works. I have never been pressured to take a vehicle on the lot if it wasn't 100% what I wanted. I have been offered lower prices at other dealers if I'll buy from inventory. They apparently have no interest in swapping with another dealer to have a really happy customer in the long run. One another note, their service department is the best.

Archana

Oct 26, 2015

We were not an easy customer as we needed a pre-owned certified car within 24 hours as we had just moved to the area. The dealership worked with us on price, choices and communicated with us multiple times in the same day via text, phone and email. They were professional and helpful. They stayed open late for us to be able to test drive the car past the closing time and even delivered the car the next day. I would give this dealership 6 stars if we could.

Archana Gidwani

Oct 26, 2015

We bought a pre owned certified Toyota Corolla and it was a special purchase as it is my daughters first car. We were from out of town and Jeff Symeon and his manager did everything possible to help and be responsive. They stayed late for us, delivered the car to my daughters work place and made it a pleasant experience. Very rare to find such nice folks at a car dealership

Pleased

Oct 18, 2015

Jeff Symeon was fabulous to work with...he was very honest, informative, and best of all, not pushy or "salesy"! We purchased a brand new Highlander and they made sure we got exactly what we were looking for. Vince Lombardi was very helpful during the purchase process as well. We will absolutely go to Toyota of Greenwich for any future car purchases. Highly recommend them!

author

Oct 13, 2015

Dave Sullivan went above and beyond to find us the exact certified pre-owned highlander that we were looking for. He was very helpful throughout the whole process.

nim123

Sep 30, 2015

Emailed with a sales rep about a specific Highlander they had in stock and agreed to come same day to purchase it. I Arrived at the dealership at 7pm, saw the car, set down with the sales rep to go over numbers. It took half an hour for them to inspect my trade in and give me a price, I agreed to their price and wanted to go ahead with the highlander. Another 10 minutes went by and the guy comes back and says "OK, lets talk numbers", I said, great, and before he gave me a price he looked at his computer and said - "oh, sorry, the car was sold to another dealer earlier today" Mind you, I was emailing with the guys since 10am, it is after 7:30 PM at this point, and I came from NYC to get the car. Didn't have the professionalism to even check the status of the car before having me come there! or spend more than half an hour waiting on him. Would never buy from them - very unprofessional!

spark

Sep 30, 2015

Dave Sullivan a word for him is WOW. My Experience with Dave was he can answer any question you might have and always with a smile. I would highly recommend seeing Dave for your next car. Great dealership with the best Service Dept and Dave.

CorollaFan

Sep 28, 2015

Both the used car sales rep, Dave Sullivan, and used car sales manager, Keith Olsen, were extremely helpful and made the whole used car purchase very smooth and informative. Both went beyond expectations in terms of trying out the car and making sure the car was in good condition. I am happy to recommend Toyota of Greenwich when purchasing either a new or used car.

CorollaSFan1

Sep 25, 2015

Both Dave Sullivan and Keith Olsen were extremely helpful from the moment I called. Keith made sure to recommend me to Dave, who actually took my son and I out for TWO test drives, just to make sure we were happy and to answer any questions. It was clear that both Dave and Keith had our best interest for our specific situation. Keith had even thought of taking care of some smaller dents on the hood even before I pointed it out. Dave made the whole experience very smooth, informative and personal. This makes me want to stick with Greenwich Toyota even more. Thank you.

sheila0987

Sep 23, 2015

great experience wonderful and helpful salesman -Jeff Symeon He went above and beyond . He deserves special recognition from Toyota hear quaters.We would use him again.

Happy Driver

Sep 22, 2015

Dave Sullivan was very helpful. If I had a question, he would answer it. He didn't try to push you from one model to another .He made buying a Toyota an enjoyable . I would recommend him in a heart beat. The surroundings were clean and the cars were well displayed. nicely. You couldn't ask for anything more and inviting in a car dealership .Truly a 5 star experience*****Lynn Miculcy

sheila teig

Sep 18, 2015

JEFF SYMEON He was a pleasure to work with he spent time to explain every detail He deserves a 10 rating

sds

Sep 17, 2015

We bought a new car from them recently - had the best experience in terms of how transparent and correct their pricing was - there was no need to have several calls or a visit with them just to find out the all-in-cost of the vehicle - as we had to do with a few other dealers. The sales team was great and not pushy, very responsive and easy to deal with, listened to what we wanted and gave us all the information we needed in order to make an informed decision.

JennB

Sep 15, 2015

Accommodating, trustworthy, patient. Not a hard sell, In tune to client needs wants and limits.Extremely conscientious. Breaks the negative stereotype. Service is always excellent.

Julius

Sep 11, 2015

This is the second Prius we bought from this dealer. Our services and experience buying a new car was excellent. Scott did a great job of showing us the car and took the time to be sure we knew how everything worked.

Rocco's 4runner

Aug 30, 2015

Laid back and easy to work with. They held my vehicle for me on a handshake. I was even informed of options that were not written in the brochure. I highly recommend purchasing a vehicle through them.

Ruoqing C

Aug 14, 2015

All set in one day. Vehicle is in great condition. Very nice services. If you live in CT and want to buy a used or new car with good price I do recommend this place

ilovetoyota

Aug 8, 2015

Jeff Symeon and Terry Morris at Toyota of Greenwich are the most courteous and helpful salesmen I have ever met. They made my experience of leasing a new car easy and pleasant. Jay O'Connell in the service department is wonderful as well.

ritabburke

Aug 8, 2015

I had a great experience buying a Prius at Toyota of Greenwich. Jeff Symeon was the reason. Attentive, responsive, not overbearing. Worked with me on my time and my terms.

Michaelmac

Aug 4, 2015

Great experience. Salesman David Sullivan whom I have know for years was particularly helpful, explaining everything and answering all my questions. He spent a lot of time with me making sure I understood everything and making it an overall great experience. Terry Morris also spent a lot of time with me going over all the financing details and also was very helpful. It was an overall great buying experience.

Sk

Aug 3, 2015

We just had a terrific experience at Toyota of Greenwich! Vince, Joe and Terry made the process of getting a new car effortless! It was easy, quick and straight-forward, which is not always the case. They seem to take pride in what they do and value their clients. They are experts at what they do! We highly recommend the dealership and our new Prius Plug-In is as fabulous as ever! Thank you, Toyota of Greenwich!

Robi

Jul 30, 2015

We always go back to Toyota of Greenwich because they are very professional. Dave Sullivan is an outstanding person. He and Terry Morris took good car of us and helped us feel cared for and comfortable.

shopping

Jul 29, 2015

My salesman, Jeff Symeon made the entire process of trading and purchasing a new car very easy. He was informative and followed up on everything we asked about and more.

csustomer345

Jul 23, 2015

Highly recommend this dealership for attention to customer service, clear answers and care about details of sale and service. Thanks to Jeff Symeon for sales as well as Mike, Vince and Terry.

glenfernandes

Jul 18, 2015

Bought a car for my wife: had a fast, straightforward, and pleasant experience. Saw cars, made a decision, and she was in possession of it in less than a week. Jeff was very helpful and accommodating. I would recommend him as well as the dealership.

Toyotaisour#1choice!

Jul 13, 2015

Sales and service met our expectations. We have purchased at least four Toyotas from this dealership. We have been very satisfied with the sales and service departments, as well as the follow ups from this dealership.

iwheels88

Jul 6, 2015

Jeff is the kind of car salesman that I will go to every time to get my Toyota. He gives you your space when deciding on a car & answers any questions you may have about your vehicle. He'll even help you understand your vehicle more than everything you may have researched! It's hard to find a good car salesman who won't chase you around haggling making you afraid of the car buying experience! After a brief chat with Jeff about what your looking for in your next Toyota you'll know he'll be right there not matter what price range your in & you'll be at ease! He's a rare find for a salesman! I'll recommend him every time to friends & family!

Highlanderguy

Jul 3, 2015

I had dome my homework and came into the dealership knowing what I wanted and what it should cost on a lease. The salesman ,Jeff , took me to the manager, Vince and we were done in 15 minutes. No reason to haggle. They put their best foot forward up front. At delivery, the paperwork was completed expidtiously by a Terry followed by a complete rundown of the vehicle operating functions. Lovely people to deal with.

brookscolburn

Jul 2, 2015

We live in Westport but went to Greenwich to look at new cars because of our relationship with Jeff Symeon. He found the perfect new Avalon for us. Vince and I quickly agreed on the terms, and the next day Terry helped us by going over the paper work explaining every line. This team is outstanding. They are very knowledgeable and easy to work with.

corolla

Jul 1, 2015

Friendly and helpful. Willing to go the extra mile for this first time new car buyer. Didn't realize that finding a red, six speed Corolla would be so challenging.

BobbyLupo

Jun 29, 2015

Many dealers across the spectrum, whether they are Toyota, Lexus, Chevrolet, ....Nissan, either don't read their customers right or they have a very long tourist route showing you things you don't want or that don't fit your lifestyle and/or budge. Toyota of Greenwich isn't like that. I remember buying my first Toyo in 2000. I mistakenly went upstate to a Toyota dealer thinking "Greenwich" will be taking an additional margin for sure given it's location and reputation. I wasted close to 3 hours of my life negotiating over the purchase price. I drove straight to Toyota of Greenwich, showed them the what I was willing to pay, the last price shown to the 'other' dealer and Toyota of Greenwich said done. I was out the door with a car within hours . Repeat performance 15 years later.. except I didn't bother with going upstate,

Service In, New Car Out

Jun 28, 2015

This was the second Highlander we have bought at Toyota of Greenwich. We enjoyed our first experience but this was even better. We were there for service and while waiting we took a look around the lot. From the friendly no pressure welcome Shani Buster gave us through the review of all the Highlanders on the lot, we were starting to think that buying a new Highlander might be a good choice. Shani made it easy with her friendly, helpful personality. We were sold. Arriving at the price was fair and open and professionally presented by Vince Lombardi. Terri Morris made it simple and easy at close. They found the Highlander we wanted and delivered it to us in days. Shani took us through the new tech tutorial (our last Highlander was a 20009) and we were off. Great experience. Highly recommend it. J & K

Sg203

Jun 22, 2015

Went to get a new lease, two hours later drove away in a new car. I couldn't ask for better help. My salesmen were Jeff Symeon and Vince Lombardi (no kidding). Family owned dealership that everyone bends over backwards to help.

bethackerman

Jun 19, 2015

Jeff Symeon and the sales crew were as wonderful my second time around Toyota of Greenwich as the first time I purchased a car there 8 years ago. There's just no BS up there, and as a woman making arrangements on my own, I felt none of the pressure or condescension which could occur in another kind of dealership. On the contrary, they have a calm, respectful and helpful attitude which means the world to me. Thanks guys!

Maytal

Jun 16, 2015

We had a great experience at Toyota of Greenwich and will come again. The dealers were very friendly and made us feel comfortable. Everything was organized and we're very pleased with our car.

tkj0621

Jun 12, 2015

Purchased a certified pre-owned and process could not have been smoother. The day I picked it up everything was ready and Joe took the time to explain all the features of the car. Everyone I worked with was very professional, friendly and outstanding. Highly recommend.

pmed820

Jun 8, 2015

Great experience at Toyota of Greenwich. They found my vehicle, and worked with us on the financing. Closing was efficient and fast, as I had requested, and they didn't try to add on a bunch of extras at the end - although they made them availalable. Thanks guys!

Camry fan

Jun 7, 2015

Jeff Symeon was patient, understanding of our needs and willing to go the extra mile to make us feel satisfied. He is an excellent salesmen.

wonniethepooh

Jun 7, 2015

I recently visited Toyota of Greenwich with my wife and two young daughters to purchase a used Highlander Hybrid. When we got there Jeff Symeon came out to greet us. It turned out that someone was in the process of purchasing the car we came to see. Instead of trying to pit the two buyers against one another, they just allowed the first buyer to complete the purchase without any additional pressure from us. This made me comfortable that we were at the right place. They had another used Highlander Hybrid for sale, and continued to treat us professionally making every effort to make the purchase process as easy as possible. We were also assisted by Vincent Lombardi, Terry Morris, and Keith Olsen. This was by far the most pleasant experience I've had at a car dealership.

terribannon

Jun 5, 2015

My experience buying a Rav 4 at this dealership was excellent and dealing with Dave Sullivan was a pleasure! It was a seamless process. This is the 2nd car we purchased from this dealer and still have the 2007 Highlander in our family!

eureka

May 29, 2015

I think that the headline of my recommendation says it all. My car buying experiences (new and pre-owned) have been excellent here. In a business which is not particularly transparent - or respectful of women, Toyota of Greenwich has exceeded my expectations. BTW I have other not so positive car buying and service experiences with I am not commenting on. Dave Sullivan is great! But he is supported by a team of helpful and expert staff. Thank you!

faten.sabry

May 29, 2015

Jeff Symeon is very helpful and goes out of his way to be helpful. We have been dealing with this dealership for over 10 years and they are excellent.

Veronica S.

May 28, 2015

From the moment I walked into this dealership I felt right at home. Everyone was friendly and welcoming and they weren't aggressive with making a sale. They were honest with prices and fair on my car's trade in. They were tentative to all my questions and gave great recommendations to fit my personal needs. David Sullivan made the buying experience wonderful and went above my expectations. The whole process went smoothly, and I'd recommend this dealership to my family and friends. They went over and beyond and I'll be going to them for future purchases.

Jaap R.

May 27, 2015

We received great service by Shani and the team and were very happy with this experience. Their customer service, honesty and friendly, "not pushy" approach sets them apart from any other car dealership. It was refreshing and seamless to work with them. We are so happy we bought our car here.

kerrydunn

May 27, 2015

A joy to work with. Integrity and honesty, not often words associated with a car dealership! David Sullivan was a pleasure to deal with. Price was good. Terry Morris made financing easy.

pault

May 20, 2015

Shani made the buying experience a pleasure and went well above expectations. She repeatedly offered to assist me during the process -- even with things where I should be responsible. I highly recommend her and Toyota of Greenwich.

LeeNewToyota

May 9, 2015

We had a great experience at Toyota of Greenwich. Our price was fair and was arrived at in a hassle free manner. The team was honest and straight forward. Jeff Symeon took the time to get to know our needs, Vince Lombardi (Sales Manager) was fair in the negotiation, and Clint Steen (Owner of the dealership) took the time to come say "hello" and to make sure our experience was a positive one. Highly recommend the team.

jmaschak

May 5, 2015

Straight forward, no sales pressure and knowledgable employees. Good price on the new car, good price on the trade in. Could not ask for much more.

Dan M.

May 3, 2015

Bought fourth auto from this dealership. Great Experience! Great service. No appointment needed.Fair price. same day delivery. Extended warranty explained. Everything has to be right before the car leaves the dealership.

sherinia

May 2, 2015

Excellent service and wonderful people to do buisness with !!!!!

TF/MF

May 2, 2015

Jeff, Vincent and Terry worked with us when we returned our previously leased Highlander. Jeff helped and guided us in selecting the right vehicle for our needs (we leased a Sienna) educated me and my wife with all the features available, Jeff is great guy to work with. Vince helped us to find out what is the best possible financing option that meet our budget (he told us the equity we had in our previous car which we could apply towards our new purchase) and Terry guided us in closing the deal in very effective manner. Overall it was a great ( no pressure) and an enjoyable experience! We highly recommend them!

RSJ

Apr 30, 2015

Had a great experience, Dave was completely responsive and eager without being at all pushy or overbearing. We got a great certified car which we all love and feel we got a deal, so I am not sure what more we could have asked for.

Elaine

Apr 30, 2015

What I liked best about the car purchasing process is that I did not feel pressured. I did my research, and many questions that were answered before, during, and following the test drive. This included the mechanicals, warranties, and every cost on the price sheet. When I drove away with my new RAV4, I felt confident that I had a wonderful car -a perfect reflection of the folks who worked with me at Greenwich Toyota.

rsj

Apr 30, 2015

Dave Sullivan and the other people were great: he was attentive without being overbearing, and was responsive and accommodating. The bottom line is that we got a great certified car and feel that we got a deal. So far we love our Toyota, our first.

happyhighlander

Apr 28, 2015

Just bought a new Highlander and am really really happy. Not just about the car, but about knowing that I was and will continue to be well taken care of at Greenwich Toyota. I was recommended to see Jeff and he didnt disappoint. He knows his Toyotas, is a easy person to work with and was very accommodating to my schedule to test drive and then come back with the family. He was accessible by text too and answered all my questions within minutes. Thanks Jeff, Vince and the rest of the team!

Marcus111

Apr 26, 2015

I've bought several cars from this dealership. Very straightforward, pleasant experience. They worked hard to find the vehicle I wanted at the price I wanted to pay. Made the whole process quick and easy. Knowledgeable and direct sales process. Overall an excellent experience.

vrybs17

Apr 22, 2015

I had a great experience with Toyota of Greenwich. I was looking at a certified used car listed online. The price listed online was reasonable to begin with, and when I went in to test drive the vehicle, I found out the price had gone down just a bit more, so I was already sold. Dave was friendly and extremely knowledgeable about the car I was interested in, as well as others that he thought I might be interested in. Paperwork is always a bit of a bore, but Dave and Terry made it as easy as possible and I was out rather quickly. Overall, a great experience, and I would highly recommend this dealership for anyone interested in a Toyota. I really could not have asked for things to go better.

Christinel925

Apr 19, 2015

I have to say this place is very helpful and friendly. Willing to work with you to make you the best deal they can A++

UberMusings

Apr 13, 2015

I've owned a Prius the last ten years and routinely bring my car to Toyota of Greenwich because the service team (Jay and Matt F. in particular) treat me like I'm part of their family. Unlike one dealership I actually live closer to, Toyota of Greenwich isn't looking to recommend a maintenance or service that isn't needed just to meet a quota; they genuinely evaluate the situation and recommend what's best for the customer. That is why, when I was ready to purchase a new car, I took my business here. And it was the right choice. David was extremely personable and knowledgeable and made both my family and me very comfortable; he didn't try to force a car on me, but rather listened to what I was looking for and made the right recommendation for my situation and taste. I couldn't be happier! The entire team - from Vincent to Mike - made it a fun and painless experience. I can't recommend the team at Toyota of Greenwich enough; I'm a satisfied customer for life.

UberMusings

Apr 9, 2015

I've owned a Prius the last ten years and routinely bring my car to Toyota of Greenwich because the service team (Jay and Matt F. in particular) treat me like I'm part of their family. Unlike one dealership I actually live closer to, Toyota of Greenwich isn't looking to recommend a maintenance or service that isn't needed just to meet a quota; they genuinely evaluate the situation and recommend what's best for the customer.That is why, when I was ready to purchase a new car, I took my business here. And it was the right choice. David was extremely personable and knowledgeable and made both my family and me very comfortable; he didn't try to force a car on me, but rather listened to what I was looking for and made the right recommendation for my situation and taste. I couldn't be happier! The entire team - from Vincent to Mike - made it a fun and painless experience. I can't recommend the team at Toyota of Greenwich enough; I'm a satisfied customer for life.

Ellen

Apr 8, 2015

Toyota of Greenwich has superior customer service. Dave Sullivan was a pleasure to work with. He took care of my new 2015 RAV4 lease and he made the process quick and easy. He explained all of the features to me and had me driving out with my new 2015 RAV4 in no time at all !

Ellen

Apr 7, 2015

I just leased a new 2015 RAV4 at Toyota of Greenwich and Dave Sullivan made the experience quick and easy. He took time to explain all of the new features of the car to me. Excellent customer service. I highly recommend Toyota of Greenwich and Dave Sullivan.

alli2

Apr 2, 2015

Everyone at Toyota of Greenwich went above and beyond to make the car buying experience an excellent one. Great team and Great service. Would highly recommend this dealership.

2007 Prius

Apr 1, 2015

I was looking for a used car as my 2004 Toyota Prius was totaled in an accident . I got on Cars.com and saw a 2007 Prius with 55K for a great price. I called the dealership and spoke with Shani Buster. I told her that I was extremely interested in the car. She suggested that I put down a deposit if I really liked the car, I did. Shani had left for the day by the time I got to the dealership, but Andrea took me on a test drive. She told me that she had someone else that was coming the next day to test drive the car. Too bad for him, thanks to Shani I had already put down a deposit and I got the car.I found everyone friendly and helpful in the dealership, they are a great team that worked together to makes buying a car an exceptional experience for the first time in my life. Thanks again guys!

DCM

Mar 30, 2015

Shani, Terry and the team at Greenwich Toyota went above and beyond to make our car buying experience a great one! After dealing with several dealers in the CT/NY area, it was clear that Greenwich Toyota operates under a different philosophy. They took time to answer all of our questions so that we were able to make the most educated decision in our purchase. They were friendly, courteous, extremely responsive and most importantly willing to do what it took to close the deal. We look forward to using them with our service appointments and future purchases!

why

Mar 24, 2015

Recently leased a new Highlander from this dealership. I had been researching prices for a few weeks, and they were able to get me the best price of any dealership in the area. Everything was transparent throughout the entire process. Went in to sign the paperwork and everything was as expected, and we were in and out with our new car within an hour. We worked with Joe who was extremely knowledgeable about Toyotas - and cars in general. We told him what we were looking for, and he delivered. No pressure, no BS. He also spent a significant amount of time teaching us how to set up all of the tech, etc, even after the dealership was technically closed. They seem to be very dedicated and loyal towards their customers. Would definitely buy from these guys again.

hhallinan

Mar 22, 2015

I have bought fifteen cars over thirty years or so. BMW for the last ten of them. I can safely say this was the best buying experience I have ever had. I walked in and was greeted and introduce to Chris my sales man. I told him what I was looking for in a Tundra. Within twenty minutes I was done! My Tundra was located, deposit down and I had time to meet Terry in finance and the GM Vince. I had done my research on the best price. Without disclosing that number Chris and Terry beat it by $1,000. No sales man running back and forth haggling and wasting time. 1, 2, 3 done.I had been approved for 3.25% financing. Terry got it down to .9% that's point 9!As soon as my truck was on the lot I got a text with a photo of the Tundra. Delivery was the fastest I have every experienced. I walked in and started signing the paperwork and thirty minutes later I was pulling out of the lot in my new Tundra. I told Chris all I needed for delivery was to have the keys thrown at me! Chris came pretty close and paired my phone to the truck gave me the highlights of the truck and I was on my way. Thank you Toyota of Greenwich.

Yo

Mar 15, 2015

Dave was efficient and responsive. Very personable, he was able to match us with the right car and the right price. Thank you Dave, I tell all my friends to check in with you before purchasing a car!! Thanks for the great experience.

DPont

Mar 14, 2015

The sales people at Greenwich Toyota made the experience of purchasing my new car outstanding. They gave me a great cash price on my 10 year old 4Runner and an amazing deal on my new Venza. Thank you gents.

Maria & Tony

Mar 10, 2015

From the moment we pulled into the lot and were greeted by name by our salesman, Chris, we knew this experience would be different than any other. Everyone at this dealership is friendly and courteous and never once did we feel any pressure. I have been telling everyone about them since buying our vehicle a few days ago and will definitely be doing business with them in the future. If you want a relaxed car buying experience with a great groups of people, go to Toyota of Greenwich!

clauderains

Feb 13, 2015

Had a older car in for service and i just browsed to showroom floor looking at the 2015 Prius. Keith Olsen came over to chat- no hard sell- just a friendly explanation of the new car. I went home and did some research and then told him i d be interested in buying a new Prius. They didn t have the exact color but they found one for us that we liked. Everything went smoothly- although delivery was interrupted by a snow event. When we went to pick up the car and sign the papers we were informed that we were entitled to a loyalty credit . Now was nt that a nice surprise !!!

Django44

Feb 5, 2015

Dave was very helpful wh n it came to me buying my first car ever. He was with me through the whole process and I couldn't have gotten it any easier. I definitely recommend Toyota of Greenwich for any new car buyers

Rob

Feb 2, 2015

We were initially alerted to Toyota of Greenwich by their Key to Key promotion. After speaking to Dave Sullivan over the phone, we decided that he was serious about getting us into a new car. Despite having almost purchased the same vehicle at a dealership 10 minutes up the road from where we live, we felt that the sincerity and service from Toyota of Greenwich would suit our needs. Thank you all for your help... Mike, Ed and especially Dave!

mgbte

Jan 31, 2015

The answer is "yes!" I was contacted by the dealership to turn in my 2012 4Runner on a newer model. There was no pressure, just polite inquiry and real work to make this, hands down, the easiest and most pleasant buying experience I've ever had in a car dealership. Work was done quickly but not hastily. I was never forgotten but treated with warmth and respect. And during a process that can be daunting and confusing, they took the time to make sure I understood all that was going on and that I was completely happy with my purchase. The result is that I am very happy with the new truck and delighted with how the experience went. I will buy from these gentlemen again. They were fantastic.

clintizzy

Jan 25, 2015

We Love Toyota of Greenwich, and we definitely recommend it to our Family & Friends. We got our 3rd car with Dave Sullivan, He is an excellent salesman and a great man. my 2 kids love him, they love sitting in his office while the paper works is being process. The staff are very helpful and friendly as well. They are great and excellent in every way, and very patient explaining every detail about the car we want. We got the highlander 2015, and we are very satisfied and happy with our new car. Thanks to Dave Sullivan for helping us and to the other staff who's been helpful and with the warm welcome when we came in to the door.. To the whole Crew of Toyota Of Greenwich Thank YOU!! Great Job to all....Roland & Bhel :)

Andrea

Jan 19, 2015

I recentry upgraded my Toyota Corolla for a 2015 model. I went into the dealership without expecting to leaving driving a new car. But Eddie was such great person to deal with. He worked with me to get the deal that best suited my budget. He went above and beyond in trying to help me. After having a bad experience dealing with Toyota of Stamford, it was very refreshing knowing that everybody at Toyota of Greenwich worked with me they way that they did. Thank you Eddie for all your help. If you are in the market to purchase a Toyota go see Eddie. He is great :)

Sailor in Greenwich

Jan 5, 2015

Very friendly dealership and sales person has made our new car deal so easy and stress free. I highly recommend to our friends.

krishan

Dec 5, 2014

After visiting a few dealerships, I was getting discouraged about Leasing or buying a new car. I though about getting by with public transportation living in New York City. But when I stopped by Toyota in Greenwich, everything changed. Chris D'Agostino put the package together, and explained some items that I did not understand, being it was my first car. All of my concerns were addressed. Chris was there all the way. He deserves an "A" for effort. The team at Greenwich Toyota took an interest in me and my needs. If you are considering a Toyota, the Greenwich dealership is definitely worth a visit!

SarahBam82

Nov 29, 2014

I leased a Prius C today! My second Prius at this Toyota dealership and both times I experienced great customer service. Today Chris D'Agastino and other members of the team (Terry and Keith), worked quickly to get me what I needed and back on the road. I highly recommend Chris and will see him again when my lease expires. THANK YOU TOYOTA OF GREENWICH!! :)

susandee

Nov 18, 2014

Just leased my fourth car through Toyota of Greenwich. As with each purchase, Keith and Terry were so accommodating and quick to respond to my myriad of questions. The entire process was quick, smooth and enjoyable. I love their "no pressure" approach to doing business. I would highly recommend Toyota of Greenwich to anyone. I look forward to doing business with them again.

rbrien

Nov 17, 2014

We bought our first Prius with this dealership in 2010, and kept up with the checkups every 5,000 miles (Jay and Bill are great in the service department) and with their help we traded it in for a 2015 Prius. Today's trade-in was a snap. Dave Sullivan is honest, knowledgeable, thorough, and very helpful and pleasant to be around. This is a great organization with great peoples skills and they're all good at what they do - Toyotas!!

kimatrudden

Nov 10, 2014

I went in to Toyota of Greenwich not expecting to buy a new car and 2 hours later I walked out driving a brand new 2015 Rav4. It was my first new car ever. Eddie and Mike were amazing and made my 3rd time buying a car painless and a great experience just like the other 2 times. I would recommend Toyota of Greenwich to anyone. They are a great friendly staff who are willing to help you get in a car you like at an affordable price. I have been smiling since I left the dealer.

apaulemon

Nov 5, 2014

My husband and I went to Toyota of Geenwhich --We were well received in a very friendly and no pressure atmosphere-We were helped by Chris D'Agostino and Terry Morris. They were very patient throughout the entire search and sale process until we closed on the purchase of our 2015 Highlander. We thank you for the Free car you let us drive for a few days. We very much appreciate your help and your understanding. Again Thank you.

Arigar

Nov 3, 2014

Being my first time in getting a car through a dealer I could say it was a wonderful experience.Leonardo was excellent- a very honest person, very professional and friendly person. Ed, Gino were also very fantastic people. The entire staff is very friendly and pleasant. Thank You all for the wonderful experience!!

kpmwhite

Nov 3, 2014

I could not have asked for a better experience. Leonardo was excellent- an honest, down to earth guy who was thorough and professional and simply a pleasure to work with. Terry, Ed, and the entire Toyota staff were fantastic. I have never driven anything but Toyota and will certainly continue to do so! Thank you all for such a pleasant experience!

leninct

Oct 29, 2014

Hadn't purchased from this dealership in over 10 years but after a horrible experience just getting prices at a toyota dealership in Milford I decided to take my son to cos cob and see what we could do. Met with Alexandra who sold my son a new camry in less than an hour. My highlander purchase took longer because in the middle of locating the car i wanted the 2015s became available. Alexandra convinced me to wait and order exactly what i wanted and after picking the car up today i can say it was absolutely worth the wait!!! The delivery process with Terry and Alexandra was quick and painless. No high pressure "extras". No shuffling off to different departments. No nonsense.From now on they will always be my first stop.

brendafriedler1

Oct 27, 2014

Toyota Cares" takes on an entire new meaning due to the professional, supportive, honest,and thoughtful service and sales personnel at Toyota of Greenwich. Matt Bocchino and his colleagues in the service department were exceptional--always have been so this is no surprise.When I decided to purchase a new Toyota, Terry Morris and Andrea Kadlec offered me their expertise with not a bit of pressure. They responded to my questions directly with sensitivity--no hidden agenda here! Matt, Terry, and Andrea and all of their co-workers clearly know how to treat their clients--these folks are unparalleled in their down-to-earth approach and friendliness as well as fairness. Tom and Clint Steen have an extraordinary team here. I highly recommend Toyota of Greenwich and would not purchase a vehicle anywhere else.Brenda F.

psandolo

Oct 18, 2014

I went to Greenwich Toyota to start the process of buying our new car. I have to say, Greenwich Toyota is by far the best dealership Ive ever walked into. There was no pressure to purchase anything. Alex was our sales person, she listened to what we were looking for, she made a couple of suggestions, she was extremely patient and professional. Terry was our financial manager, and hands down one of the best I've ever encountered. I couldnt have asked for a better overall experience. Alex sold us our 2014 Toyota Highlander Limited. Thank you for everything!

coachk925

Oct 7, 2014

7th straight vehicle purchased, leased, traded, etc. with Toyota of Greenwich. And never been more pleased. Alexandra was awesome to deal with. Lenny was helpful, even from his remote location. The management couldn't be more supportive. An A+ experience!!!

dedvukaj1

Oct 5, 2014

just bought a toyota highlander used from chris d'agastino. made the process really easy and fast.super friendly service. i would certainly recommend this place!

Dragon7!

Sep 30, 2014

Great personalized service and some good deals. I went for an appointment to discuss my options and left (satisfied) with a newly leased Rav 4.

gncollett

Sep 20, 2014

Toyota of Greenwich is not a modern, flashy dealership with the latest models on rotating displays but they do everything right. Everything. Great guys, great service, and they care. Refreshing. Well done.

jssilver

Sep 19, 2014

My wife and two kids came in looking to purchase a new Sienna. Alex was a great help, great to work with, and we are extremely happy with our purchase. Would definitely recommend and go back if we need to

ZBW

Sep 15, 2014

Carlos Gomez at Toyota was excellent. He was informative, friendly, and not pushy in the least. He was upfront and clear about the finances and made sure that we understood every detail about the car before the transaction was over. I would highly recommend!

stefania.mendoza2

Sep 15, 2014

I recently bought a new RAV4 at Toyota of Greenwich. Carlos Gomez was an excellent sales consultant; informative, friendly, and not pushy in the least. I would highly recommend!

warrensw

Sep 14, 2014

We just purchased our eighth car from TOG (a 2014 Avalon), and these folks just get better and better to work with. Our salesman, Keith Olsen, is a true pro. Patient, knowledgeable, listens very carefully to his customers' questions and comments, and puts together a great deal on a great product. And he is there to help after the sale when, inevitably, you get a little baffled by all the fabulous new technology Toyota has engineered into their product line. Our experience with the ToG service team over many years could not have been better. Although our cars and SUV's have required very little unscheduled maintenance, their work is always done right, finished as promised, and carefully explained. We will be back. WarrenW

jmriley3

Sep 12, 2014

Chris D'Agastino and Terry Morris made shopping for a car a pleasure! They were knowledgeable and very helpful. I feel confident that I got a great deal on a great car.

LidiaR

Sep 11, 2014

Just wanted to thank you Chris and Terry. Your are the best seller in the world. We are deeply grateful for everything you've done for us! And Toyota of Greenwich the best of the best..

MrMattK

Sep 6, 2014

I really enjoyed the purchase process - Chris D'Agastino wanted me to get the truck I wanted at a price fair to both of us. I got a good value on my trade-in and a great new truck for a good value. I was really impressed with how they approached the financing. I came in with a really good rate from my bank which I told them and I decided to see what they could do on financing. They beat the bank's rate by over half a percent.It's obvious that this wasn't a single transaction that they were trying to maximize, they want to have a long-term relationship with me and they've got it. As long as I'm shopping for a Toyota, this'll be the first (and probably last) place I go.

Carforme12

Aug 30, 2014

As always, over the years of owning a TOYOTA, their service is FANTASTIC! Cannot say anything bad at all. Everyone was accommodating, friendly, and found what I was looking for. It is like a family being there...everyone knows me and I know them! HIGHLY RECCOMEND to anyone looking for a car to go to Toyota of Greenwich. David Sullivan was my main sales person and he (whom I have known for over 35 years) was just fantastic and had me work with others when he was on vacation. JUST WONDERFUL experience. I LOVE my new car too! THANKS GUYS!!!

Catarina

Aug 28, 2014

I have bought many cars in my life, and this time, I was so pleasantly surprised to be treated with so much respect. Chris and the staff were so kind and courteous. As soon as I sat on the seat, I knew the car was for me. Thank you very much.

momboys3

Aug 21, 2014

I walked into the Toyota of Greenwich dealership and within a few feet I see a man beaming with a smile to greet me and he says, "I know your name!" At first I thought this was a strange way to start out but I decided to play along. He says, "It's Angie, right?". My mouth dropped open, Angie is my name! I immediately thought to myself that this should be an interesting car buying experience if he has esp! LOL It turned out that there was another woman who was named Angie that we was waiting to greet! What a great coincidence and a VERY good laugh. Chris D. was wonderful. He was straight forward and answered my questions. I have 3 young children and was in a big rush and he got right down to finding me what I wanted, getting real prices, and giving me numbers I could work with. I found him to be fair and a good listener. He made everything extremely easy for us. Later when I was signing the final papers there was a misunderstanding that occurred with another person in the process. I felt like I was afforded the space to express my perspective. We came to an understanding. There were several other people that were there and caught pieces of the conversation. They approached me after to make sure things worked out okay. I could tell that they REALLY Pride themselves on customer service. I really enjoyed my experience.

hanefukuchi

Aug 13, 2014

Sales person, Carlos Gomez is really great. He is a very kind and customer focus sales person. I was glad to talk to him. I want to recommend him to all who are interested in talking about Toyota cars

eivanina

Aug 5, 2014

Very happy with my experience and my new prius c! Dave was helpful and kind and caring and I would definitely recommend him and the dealership!

samantite

Jul 29, 2014

Alexandra was awesome. She made it so easy. Not to mention, she started calling me in January and I didn't even buy anything until July. She was always patient...even when I test drove about 10 cars on the lot. She stuck through all my questions and found me a vehicle that was perfect based on my needs.

myunsan

Jul 20, 2014

My mother had bought a Rav 4 back in February 2014, she paid the car off in three months. After a few moths she felt it did not meet her needs, she wanted a sedan. We went to see if we could check out a Camry, and see what kind of deal we could get without having to lose a lot of money considering that we were aware that driving the Rav 4 out of the dealership had devalue its price. We went with the idea of trading the car, and we ended buying another new car. The high concern that Alexandra Matviyeno sales consultant had for my mother to have a full satisfaction this second time was very thrilling. She made us feel we were in the right place to buy the right car. Her main concern was to make my mother happy and to have the best experience she could have, making her experience with a Toyota vehicle the best choice she could have made. We also had the advice of Ed Finn , sales manager who together with Alexandra dedicated all the time necessary to make us feel completely satisfied with our deal.I had in mind changing my Honda CRV early next year, I had in mind to go for another CRV, I've had several Hondas now and great experience with all. To make a long story short , I ended keeping the Rav 4, my mother bought a Camry . We got a Crystal Fusion windshield protection and Auto Armor interior&exterior package for both cars. I guess I don't have to say we both left the dealership very satisfied and happy. We would come back without no doubt to make business with Toyota of Greenwich. All sales consultants that helped in one way or another with all the process were extremely friendly. Thank you once more for all your concern and making sure that we would be completely satisfied with our decision and experience with Toyota.

Neal10504

Jul 14, 2014

The dealership made the whole process seem effortless. They matched the price and beat the trade in by a significant amount on a similar car I was considering at another dealership. I will definitely return here for my next Toyota purchase.Chris was very professional and treated me with respect.

blaze.mcdermott

Jul 1, 2014

Dave and Mike took exceptional care of my needs during a very tough time I am going thru. They were truly great to work with and have been in the past. Really appreciate everything they both did to make my needs for a new car happen so quickly.

Mjmcn

Jun 30, 2014

Dave listened to our comments about thoughts on new, pre owned. He made suggestions for us to think about. There was no pressureHe showed us two pre owned Camry Hybrid. We decide on one of them and closed the deal.Dave completed the paper work ,handled Registration and preparation . We picked up the car the next day.I am confident that the dealership will take care of the service of the car as well as they took care of the sale.Looking for a car ? See Dave Sullivan at Greenwich Toyota Jim McNamara

ReverendJones

Jun 23, 2014

My entire experiece in leasing a Prius C was superb. My sales rep, Carlos Gomez was a gem, when my lease is up I will return to Greenwich Toyota and request Carlos as my rep!

ReverendJones

Jun 19, 2014

My experience at Greenwich Toyota was excellent. My sales rep was Carlos Gomez who is truly nice, competent and well informed sales person. Some problems arising from the National Toyota Leasing Office were handles and solved by Carlos and the Finance Manager in my favor. The entire experience was a very, very positive one!

T Bruno

Jun 15, 2014

This dealership was wonderful. They helped me through the process of buying my first car very smoothly. I made sure to ask a lot of questions and never felt that Dave was getting frustrated with me. He was always genuinely interested in what I was doing and making sure I was a happy customer. He followed up with me and worked hard to make sure I was happy. This dealer truly worked hard to get me the best deal possible and when told I couldn't get a better price, they instead helped me out with my trade in and getting me fantastic financing. Overall a really wonderful experience.

TJBruno

Jun 15, 2014

I was very impressed and happy with the communication skills and interest in my personal self. During my test drive we had a conversation about not just the vehicle I was looking to purchase, but also about my life and what I am doing as a young man and school. Dave made it very easy to talk to him and made it easy to ask for discounts and services. I never felt that I couldn't ask a question. Dave worked hard to make sure I was happy while I was with him and followed up with several calls to make sure I am still happy with the vehicle. I am thrilled with my purchase and how easy they made it to trade in and get in my new car. I really had a great experience here.

Zdjimas

May 31, 2014

Received offer letter for early trade in of lease. Was able to get my current payment for same but newer model. Was pleased with the ability for the team members to meet my needs and expectations.

csdecker1

May 23, 2014

I have recently purchased a Rav4 and am thrilled with the hassle free experience and the car! Thank you Toyota of Cos Cob. Carlos Gomez was an amazing salesperson and Dave Sullivan is a family friend.Between the 2 of them, they made sure all requests were met.

franjorbegoso2014

May 19, 2014

I have to admit the sales people I dealt with were great. This is the second time I get a new car from here and thanks to the good attention and expertise from Mike,Dave and Ed , I came back around for a second time.I highly recommend this place for anybody that's looking to buy a toyota.Keep up the great work !

lfcjtc

May 17, 2014

The transaction was friendly and informative.Ed Finn answered our questions, made helpful suggestions, and made it possible for us to complete the deal. Because of our prior experience with Keith Olsen seven months earlier, Keith Olsen was the primary reason we returned to the Greenwich dealership. This tine he pitched in when Anthony Rivera had a prior commitment and helped us. Anthony was our initial contact and was very helpful.We will recommend the Greenwich dealership to all our friends.

KarenSY

May 16, 2014

I had not purchased a new car in 12 years and as much as I need a new one, I was not looking forward to the purchasing experience. I knew I wanted a hybrid and after having driven a friend's Prius a couple of times, I was sold on the Prius. I researched the car through various sources (friends, acquaintenances, internet) but hadn't decided on a dealership yet. Then someone reminded me about Tom Steen. Still apprehensive, I finally contacted him and had an appointment the same day.If I could give this dealership a 6 on friendliness and customer service in particular I would.It was the best buying experience of a major purchase I've ever had (including buying my house)! David Sullivan and Mike Pfalzgraf couldn't have taken better care of me. David helped me navigate through the paperwork process of getting my car as quickly as possible and in the color I really wanted! He was very patient in showing all the features of the car, paired my phone to the audio system, and gave me enough information and guidance to get Entunes going with my Android phone.I received a personal phone call from Ed Finn who gave me additional recommendations to increase the value (financial and intrinsic) of my pending purchase.Kristen, who answered the phone whenever I called (and I felt like I called a lot) was very pleasant and professional on the phone.I met Jay O'Connell, the Service Manager, who I hope I see only for scheduled maintenance, seemed quite pleasant and friendly as well.Mike helped make the final purchasing paperwork and smooth and easy process.All and all I very pleased with the process and I love my new nautical blue Prius.I would recomment Toyota of Greenwich to anyone in the market for a new car!

Dan

May 15, 2014

Just bought a 2014 Camry SE from Alex Matviyenko, and could not be happier with the experience. Alex and Terry Morris were friendly, knowledgeable, patient, and helpful, and made the car buying experience way less stressful. I strongly recommend this dealership to anybody in the area who is looking for a great car and a great buying experience

happycustomer

May 12, 2014

I just recently leased my second Toyota and the Greenwich team was very helpful. Everyone I spoke to was friendly and patient in answering all my questions. I worked with David Sullivan on the lease deal and he was great. I would recommend him to anyone looking for a Toyota!

judywilkins

May 1, 2014

Keith made the car-buying experience so comfortable and smooth. From the moment I walked into the dealership I had the feeling that I'd come to the right place. We were in the market for a used Prius, and were very happy with the cars available, especially with the specific car we ended up buying. Keith took the time to explain everything to us, and overall gave us a great experience. We'll definitely be coming back to Toyota of Greenwich for service as well as for any future purchases. Thank you!

rmg1234

Apr 29, 2014

Toyota of Greenwich did an excellent job from beginning to end with the purchase process of my new Prius and made the whole experience easy and efficient. They took extra care and time to make sure car set up was done and I was ready to benefit from all the car's technology from the moment I left the dealership. Would definitely recommend them.

Generator12

Apr 25, 2014

A surprise phone call from Anthony Rivera, of Greenwich Toyota, enabled me to upgrade to a new 2014 4Runner. I was very happy with my leased 2011 4Runner, but after test driving the 2014, i knew it was time to go for the upgrade. Any concerns that I had regarding the size and some of the standard features, were quickly answered by Anthony. The new features on the 2014 4Runner are definitely a plus for a vehicle of this size. Driving has been a pleasure, especially at night, with the new design of the headlights. This is my dealership for 4Runner's. Barbaranne Elwood

mauracraig

Apr 23, 2014

I had a wonderful experience at Toyota of Greenwich. The emergency lights on my car were flashing on my way to drop my son at school. I went to the dealership on the way home, with my dog in the car, on a very busy day! Bill Wright couldn't have been more helpful! He reassured me that they would take a look at the car and even gave me a leash for the dog so he could get out and walk around. The car was fixed quickly and the added bonus were all of the kind - dog loving employees! Thank you!

KatieBeat

Apr 14, 2014

Everybody was friendly, helpful, and made my first experience leasing a car painless. Keith Olsen was very nice and gave me lots of information on the cars, helping me choose the right one for me. Ed Finn was GREAT. I had a great experience at this dealership and would recommend them to anyone looking into getting a new car.

rolyg

Apr 13, 2014

Thanks for the good deal and warm welcome. Awesome place. These guys took my 2003 tacoma with no problem and I left with a new carolla and a big smile. Highly recommended!

rg1999

Apr 12, 2014

Go online and schedule a service appointment at a precise time and then wait hours for your appointment. It's basically first come first serve. Times scheduled online are bogus.

KristenCRich

Apr 11, 2014

I met Frank for the first time and it happened to be his first day on the job when I was acquiring another vehicle. Wow! What a great guy Frank is. He is everything anyone would ever expect in a salesman. He was very interested in hearing everything I had to say and was so very helpful in every way possible.He, along with the past salesmen I have worked with, has made my experience at Toyota a pleasurable one!Tony was another fabulous person I have had the pleasure to work with on this day as well as in the past. I can't commend Tony enough to really impress it upon whoever reads this that he is such a valuable individual to Toyota. When it comes to caring about the individual, he was right on the mark all throughout my contact with him. He listened to me and delivered in a positive way all that was desired of me (of course, within reason) on this day as well as in the past. Keep up the great persona, Tony! Love ya! A message to all employees I have had contact with since my first purchase in June, 1996, you have shown me that there is really no other place to do business in car dealerships. I've had experience with others and they all pale in comparison to Toyota of Greenwich... Kristen Rich

JKane

Apr 7, 2014

After extensive research I came to the conclusion that I was going to purchase a Toyota Tacoma. David Sullivan at Toyota of Greenwich was amazing. He is one of those guys that puts the costumer first, and thats quite a rarity to find nowadays in the sales industry. I was extremely satisfied with the service and would go back again in a heartbeat.

FBon

Apr 7, 2014

David Sullivan knew I had been thinking about the need to exchange my 6 year old Highlander for new. Last Friday the need to do this became a reality and, without any feeling of pressure, he made it happen between 10 AM and 3 PM. My wife and I have purchased here a number of times before and have been completely satisfied with quality, service and convenience....but I had not done a deal with Dave. He listens, is compassionate and capable, and has high personal standards. I hope we continue as friends. Without going overboard, I would like to recommend: DO A DEAL WITH DAVE!Bon Jasperson

JosephKane

Apr 7, 2014

After extensive research I came to the conclusion that I was going to purchase a Toyota Tacoma. David Sullivan at Toyota of Greenwich was amazing. He is one of those guys that puts the costumer first, and thats quite a rarity to find nowadays in the sales industry. I was extremely satisfied with the service and would go back again in a heartbeat.

JJO

Apr 4, 2014

Had a great experience in the purchase of my 4Runner. Keith Olsen was knowledgable and responsive throughout process. Would highly recommend him and dealership.

gn3w3st

Mar 28, 2014

leo took plenty of time showing us the way the car and outs settings worked - and offered to continue anytime we had more questions.All we worked with were very friendly and helpful. Keith did a super job of helping us find the model we wanted and explaining options. Tony was great with the deal itself and also explaining some of the driving tips for best performance.We were introduced to the Service Department where we were greeted warmly.All in all, perhaps the best dealership experience we have ever had.

carolineines24

Mar 27, 2014

David is a great car dealer. He is very friendly and answered all of my questions and concerns. I would recommend him to anyone looking to buy a car.

usastyle

Mar 17, 2014

Dave and Tony provided us exceptional customer service. They are very knowledgeable, professional and helpful.We had great car purchasing experience at Toyota dealership Greenwich.Thank you very much!!!Chris & XinHua

smarzullo

Mar 11, 2014

It was a pleasure working with Dave Sullivan. He was very helpful to us when we went to lease a car. We never felt rushed. I like the willingness of all the employees of Toyota to make sure their customers are satisfied.

aaa111

Mar 9, 2014

dave was a real pleasure to work withtony made things simple and easyno high pressure tacticsgreat job overalli would returnthanks

Greenwich Properties

Feb 24, 2014

I had the best experience with Greenwich Toyota. They were very knowledgeable and thorough and polite.

Susie

Feb 24, 2014

i bought my car from Toyota of Greenwich and my Salesman was David Sullivan. He was very nice and helped me with two trade ins! I highly recommend him and the dealership!

FL9girl

Feb 24, 2014

David Sullivan was very helpful with my purchase of a 2010 Subaru Forester. I had two cars to trade in and he made it super easy. I highly recommend buying either a new or used car and having David Sullivan as your salesman.

lozina22

Feb 23, 2014

Dave Sullivan and the rest of toyota of greenwich were very honest and fair. They did not push any influence on me of what they wanted to sell but what my needs for a vehicle was. I would definitely recommend to have other friends and family go there to purchase a vehicle.Thanks again Toyota of Greenwich

DealRaterMV

Feb 21, 2014

I checked Internet and found the car I was interested in. I visited the dealership for 30 minutes. The rep presented the car to me. I asked a few specific questions about the car that required some time to check. I asked the rep to get my trade-in car information and estimate it's value. We decided we get together in 2 hours. By the time I got back the rep prepared the answers on my questions. The manager took my car for a ride and gave me a reasonable offer. After another 10-15 minutes of quick negotiation we made the deal and I got the car the following day. I drive the car for about a month without any problem so far. I hope it will continue running as was promised.

frenaldi33

Feb 18, 2014

I went to Toyota of Greenwich looking for a used Toyota Rav4 or Highlander. The staff at this dealership made me feel very comfortable during my buying experience. They allowed to explore all my options of car brands, leasing verse buying and the different years/extras on various cars. The dealership was clean and had a friendly vibe to it. They seemed to put the customer's needed above all else. I did not feel pressured in an manner. They provided me with pros and cons to all my options in order for me to make an educated decision. I would highly recommend this dealership to any car buyer/leaser who is looking for a quality purchase.

Lindsayhappycarbuyer

Feb 15, 2014

I highly recommend Toyota of Greenwich. Dave Sullivan, Mike and Tony are some of the best people I have ever met. They helped me get into the right car and did all they could to make it the best car buying experience. I leased a 2013 Highlander and could not be happier!

builderpal

Feb 13, 2014

I commend my salesman Keith Olsen for all his hard work, patients and personable approach while conducting business. It is good to know there are still people like Keith out there in the Car Business. Our experience thus far with the dealership has been great and hope we can share this experience with others by referring them to Toyota of Greenwich.

Builderpal CT

Feb 9, 2014

I commend my salesman Keith Olsen for all his hard work, patients and personable approach while conducting business. It is good to know there are still people like Keith out there in the Car Business. Our experience thus far with the dealership has been great and hope we can share this experience with others by referring them to Toyota of Greenwich.

faq02001

Feb 6, 2014

Dave Sullivan and Chris Durkin were great and had answers to all my questions about the FJ Cruiser I purchased. I cannot say enough positive things about how comfortable they made the process of buying a car. They are both fair, honest, and friendly. I have recommended them to friends and family because of how they treated me. I look forward to doing business with Mr. Sullivan again in the future.

WeezyD

Feb 4, 2014

We just traded in our 2008 Highlander for a 2013 Highlander. We considered the new 2014 Highlander but decided we actually didn't want a bigger car and chose the 2013 instead. David Sullivan and Eddie were both very helpful with the whole process - friendly (but not pushy) and easy to work with. We are thrilled with our new car. I have also enjoyed working with the service department over the past 5 years - there are also friendly, effective and all around great. I give the highest recommendation of Toyota of Greenwich!

BobSin

Jan 23, 2014

Claudia was very responsive to my emails, met my price, and was extremely helpful throughout the purchasing process. Some extras were offered, but the sales pitch was not pushy. I was please with the overall purchase experience and would consider buying at this dealership again. Thanks Claudia for your help.

smdiddel

Jan 21, 2014

Both Dave and Tony were very attentive to my schedule and needs. They made for a great personal experience. Dave's follow up service with me was well handled and much appreciated.

NorikoMcKinney

Jan 16, 2014

My coworker bought a RAV 4 here and came to work after the holidays. I loved the way it looked. I postponed my purchase of a new car last year because just like anyone else, I have enough expenses to commit to a car loan. Over the holidays, I had to spend a lot of money fixing my 8-year-old car. It was very weak when snowed. I had to quickly change my mind to buy myself a car that was more reliable.Keith Olsen greeted me, when we walked in for the first time. I was not sure if I really wanted to replace my old car with RAV 4, but I wanted to first test drive it and discuss the features. I liked the way it drove (especially when I applied the brake rather suddenly). Keith was not pushy at all. He knew that I was still looking around, because I also thought I should check Honda CR-V or Subaru. I wanted an AWD vehicle.The second time I visited, Keith had someone look at my old car. It was hit by another car, so the value was next to nothing, but with it, he calculated the price of the car. Even at this point, he did not attempt to twist my arms or anything - he spoke to me honestly and sincerely about the RAV 4 that I was interested. I decided to buy it.I picked up my RAV 4 the next day. My son and I are very happy with the RAV 4. It is roomier and is also stylish. It handled the icy hill two days ago at ease. I could not have done the same with my old car. I told the same story to Keith, and he was very happy to learn that I was satisfied with my purchase. It seems that he is always honest with me. He is also willing to offer any assistance if needed. I know that I can call him when I come up a question about the RAV 4. Thank you, Keith, and his team at Toyota of Greenwich.

Ascali

Jan 15, 2014

Our experience at Toyota of Greenwich was outstanding. Dave was friendly and made himself available to us without being pushy. We came in at the end of our lease on different car brand. We wanted to look at the Highlander for its family friendly and roomy interior, but we loved out old car and weren't sure we wanted to switch. Dave helped point out some of the great features that ended up really pushing us to go for it. The optional third row and the removable middle seat are great. But the mirror on the sunglasses holder, the extra room for cups, the automatic tailgate - those ares one of the details that really pushed us over the edge and got us into our new Highlander. Everyone at Toyota of Greenwich was helpful and friendly. They weren't overly aggressive in their sales, which made us want to come back and get the deal done. Thank you for a wonderful experience! We have been driving the car for almost two weeks now and we know we made the right choice. Thank you to Dave and the Toyota of Greenwich team. Abby and Chris Cali

netch

Jan 8, 2014

frist he was honesty , second he was fair , third he knew the business , fourth he deliver what he said he would and last , he was a great salesmen

Dorothy

Jan 6, 2014

Brian at Toyota of Greenwich is a very knowledgeable and capable salesman. He explained the many features of the car and was very patient in answering all of my numerous questions.... doing it all with a smile.

Aneeth2452

Jan 6, 2014

In the last 26 years I have had two excellent car buying experiences...once in San Jose, California where I purchased my very first new car...I had the most excellent salesperson who treated me royally and because of that great experience I recommended him to several of my friends...now once again thanks to Toyota of Greenwich and the utmost professional way I was treated by Claudia Black I can once again recommend my friends and colleagues to pay a visit to their showroom. I am delighted with my new Toyota Highlander and as Claudia so rightly said...once you drive a Toyota product there is no looking back.

Eric

Jan 1, 2014

Staff went far beyond the call to satisfy me in an efficient and professional manner. I highly recommend team Toyota of Greenwich for anyone looking for professionalism and commitment to excellence in what can often be a stressful experience!!!

deblenz

Dec 30, 2013

This is the 3rd new Toyota I have purchased and have always had a great experience with the brand. I called Toyota of Greenwich knowing exactly what RAV4 I was looking for and even though it wasn't your "standard" color option, Ed was able to locate one coming in almost immediatley. I went down that afternoon, test drove the RAV with Claudia and was hooked! Claudia had the car delivered within the week with everything I asked for. With my previous Toyota I used Toyota of Greenwich for service for the life of my warranty and was very pleased with everything they did and I look forward to the same service with my new RAV4.

Neil17

Dec 29, 2013

This is the second family car we purchased from Toyota of Greenwich -- second because we consider maintenance the other half of the equation. We like our first Toyota very much and are confident it has been maintained by this dealership very well, so we have had few worries and continue to be happy with the car. Finding a suitable (used) second car that had been purchased and maintained at Greenwich and was certified made the price attractive. Dave Sullivan in sales was personable, helpful, considerate and made the transaction as simple as possible.

Elaine512

Dec 27, 2013

I had a great experience at Toyota of Greenwich. David Sullivan was so helpful and answered all of my questions. He spent a great deal of time with me which really helped me to make an informed decision. I am so happy with my RAV 4.

LeilaND

Dec 27, 2013

Claudia treated me as clients should be treated, but all too often are not. She listened carefully and really heard my car needs and wants, and did everything she could to meet them. I cannot imagine a better car-buying experience.

newtoy13

Dec 25, 2013

User friendly negotiation resulting in a favorable price (vs. competition ). Thorough explanation of options on vehicle and complete walk through of all electronics. We left very satisfied that we chose Toyota of Greenwich.

Lucille

Dec 23, 2013

I highly recommend Toyota of Greenwich to anyone interested in purchasing or leasing a car. Keith Olsen is the car dealer who helped me with the purchase of a new Venza. I would also highly recommend Keith to anyone shopping at this dealership. Working with Keith was a terrific experience. He was very helpful, friendly, respectful, and patient. He took a considerable amount of time assisting me and answering my questions. He also eased my anxieties during the test drive. Keith was very knowledgeable about the car and took much time to explain, in detail, how to operate all of the tech features. He even configured the bluetooth on my phone and connected it to the car. Overall, this experience, far exceeded my expectations.

tlhudock

Dec 19, 2013

Entire experience was, and always has been outstanding at TOG! We worked with Claudia this time around and she was excellent. Claudia is Very knowledgeable about the products; she is enthusiastic and a pleasure to work with. She made the trade in & buying process easy. Tony in finance made the leasing/finance part of the process seamless as well. Highly recommend TOG. PS. It's great to see a successful female in a male dominated industry. Keep up the good work, Claudia!

nangeles

Dec 17, 2013

If you are looking to buy a Toyota CALL CLAUDIA TODAY!!! My husband went in to the dealership alone since I am on bed rest. He then surprised me at our baby shower a couple weeks later with the Sienna I wanted. Claudia listened to our needs and my wants. :-) I now have my white Sienna with leather seats, tv screens for my kiddos. My husband was extremely satisfied with the way Claudia helped us get our new family vehicle. I called Claudia the following week after my husband purchased the van & asked if I could pass by the dealership so she could show me how everything works in the car. She said absolutely and when I arrived she took her time to go over everything with me. If we buy another car we are definitely working with Claudia at Greenwich Toyota.

marialmorris

Dec 13, 2013

Sam Gonzalez is truly an asset to your team! He is a very personable & funny guy. I went in to your dealership before Thanksgiving to get a car for my daughter and I was also able to get a used car for myself.Sam is my angel & with Tony's help they were able to get me into these 2 vehicles when no one else would help me. Everyone that I met at the dealership Including the owner were fantastic.Sam Gonzalez - You will always be my angel & I appreciate what you did!!!!!!!!

kholme

Dec 7, 2013

I live a distance away and, while checking on line, found a (hard to find) vehicle in their inventory. I thought it would be less expensive to go to Greenwich Toyota than to pay another dealership closer to me to buy the vehicle, and then buy it from them. It was a very smooth and efficient transaction, and received a respectable offer for my old vehicle. They were gracious and professional, and I did not wait long at any phase of the visit. I needed to do some research before going to the dealership, and they were helpful in that process also. I would work with them again in the future.

rotocka

Dec 7, 2013

Brian was very friendly - not overly solicitious - answered all my questions without making me feel stupid! and if couldn't answer, got the answer from someone else. He made me believe Toyota had a good product. Eddie was also helpful answering my questions directly and laughing with me when he tried to sell me something I didn't want. Good quality. Laughing.

Danielle3

Dec 6, 2013

Sam and Tony were my angels. I work at People's Bank next door and a coworker refered me to Sam. It was convenient in location and my experice was great! I had gone to several dealerships prior to my visit there had the service couldn't compare. They jumped through hoops to help me get a car that I would love that would also be affordable since I'm only 22. I have never been happier with a purchase and I have already recommended several friends and family to visit Toyota of Greenwich if they need to purchase a car.

swahoogie

Dec 5, 2013

I got a great deal on a super car!!!Service was terrific.I didn't have to wait for more than a few minutes for anything.Dealer was friendly and answered any questions I had on the spot!Would recommed dealership to anyone who is interested in a Toyota

Andrewfratt10

Dec 4, 2013

Great customer service and friendliness . Very pleased ! They helped me out to make sure that everything was perfect. Very generous an helpful can't thank them enough

rmgreene42

Nov 30, 2013

No hassle. Arranged the purchase of a new car over the phone. Delivery was on time as expected. The whole process went smoothly and I'm happy with the new Hylander.

dulsky

Nov 22, 2013

I had a very easy and pleasant experience buying a used Toyota Rav4. I was prepared to battle with the salespeople but there was no problem. Some of the legwork was done via email so we had a framework to work with when I went to the dealership. They were not pushy to tack on extras that I did not want. It was very different than my previous experience buying a car from a different dealership.

prsargyle

Nov 22, 2013

Dave Sullivan went out of his way to make the experience of purchasing a car a real pleasure. That is not easy, He went beyond any expectations that one would expect of any sales person. I have never had such a pleasant experience purchasing a car. I highly recommend David Sullivan to anyone who wishes to purchase any of the Toyota Automobiles from Toyota of Greenwich. . Mine was a Camry. Best regards, Pat Swasey

RALPH

Nov 14, 2013

WHERE CAN A CUSTOMER BUY A CAR AND COMPLETE THE PROCESS IN TWO HOURS?. ONLY AT TOYOTA OF GREENWICH. TONY AND HIS CREW HAVE A GOOD THING GOING ON THAT BENEFITS THE CUSTOMER. WHEN YOU EXPERIENCE THE TREATMENT YOU WILL NEVER WANT TO CHOOSE ANOTHER DEALER.

belmont40

Nov 14, 2013

MY REASON FOR GOING TO TOYOTA WAS BECAUSE OF TOYOTA OF GREENWICH'S REPUTATION AND THROUGH ARECOMMENDATION.THE EXPERIENCE WAS UPLIFTING.....I HAD BEEN TO A COUPLE OF OTHER DEALSHIPS AND WAS NOT TREATED THESAME AS I WAS BY SALESMAN SAM GONZLEZ. HE BENT OVER BACKWARDS TO GET MY QUESTIONS ANSWERED.SALES MANAGER ED FINN WAS GREAT AND ASO THE BUSINESS MANAGER TONY EXPLAINED ALL THE TERMS OF THELEASE, ETC.TO TOP IT OFF THE OWNER, MR. STEEN CAME OUT TO SAY HELLO...SO PERSONABLE AND MADE ME FEEL WELCOME.I AM SO HAPPY THAT I CHOSE TOYOTA OF GREENWIICH.PAULA BELMONT

Georgie99999

Nov 12, 2013

Great people, friendly, helpful and they like to see their customers satisfield and happy. I would purchase another Toyota from Toyota Greenwich in the future.

luferraro

Nov 9, 2013

The experience that I had at Toyota of Greenwich was amazing. The people that helped me were so friendly and kind, and made my car buying experience easy and enjoyable. I would highly recommend going to this dealership because they make you feel like part of the family!

Robert Jimenez

Nov 5, 2013

Had a very good experience at Toyota of Greeenwich Dave Sullivan was extremely helpful this is my 3rd lease from them always had a good overall experience would highly recommended them.

jlydon555

Nov 4, 2013

Claudia Black was helpfull, but did not pressure us and that was refreshing! We are recommending her and the dealership to others already. Good job!

Rich

Oct 25, 2013

David Sullivan was very helpful! Everything about the Toyota of Greenwich experience was amazing

kobe2412

Oct 24, 2013

best dealership ship ever Asad and Dave are the best they made everything possible and so happy with my car couldn't be possible without these guys i recommend everyone to go to these guys thank you soo much

graydale25

Oct 23, 2013

After a serious breakdown on the highway, we had our car towed to Greenwich Toyota. The damage was severe and we had an issue convincing the insurance co. that we had the necessary coverage. Add to this the fact that we couldn't be without a car for more than a couple of days. Bill Wright and the entire maint. dept stepped in and solved the problem and got our car repaird at no cost to us. We then decided not to keep the vehicle, but rather trade it in on a newer model. Chris Durkin understood our situation and had us driving away in a low milage used car in less than 24 hours. This was our first experienc with this dealership but we are now customers for life ! Ray & Betty Gradale

JSchoen

Oct 22, 2013

I just leased a new Prius, my third in a row, from Toyota of Greenwich. They were friendly, quick and efficient. I went in on a Friday and returned the next day and drove away in my new car! A wonderfrul experience. I have been buying and leasing from them for about 20 years and plan to continue for at least another 20!

caroletellini

Oct 22, 2013

I have been leasing a 2010 Toyota Venza, that I leased from Toyota of Stamford. Prior to visiting Toyota of Greenwich today, I spent 2 MONTHS trying to lease my second Toyota, at Toyota of Stamford. I wanted the new 2014 Corolla. Stamford told me I can not lease a 2014 Corolla...they were insisting on putting me in a 2013 Camry. They never offered to have me test drive any car! I was frustrated and discouraged. I decided to visit Toyota of Greenwich today. Toyota of Greenwich was excellent. The moment I walked in the door, they were friendly, enthusiastic to meet me and extremely willing to work with my less than perfect credit. They asked what I was interested in leasing. They took me for a test drive in the Corolla that I wanted. After a total of 2 hours at Toyota of Greenwich, I drove the car and had an agreement to lease the car at a payment that was far more reasonable than any payment Toyota of Stamford ever offered me. I went out to lunch while they got my new car ready. After a total of 4 hours, I was driving away with my new 2014 Toyota Corolla! David Sullivan and Tony Mumtaz were wonderful to work with and exceeded my expectations! I highly recommend Toyota of Greenwich.

Richarwo

Oct 22, 2013

As easy as it gets! Courteous service, good craftsmanship, smooth systems in place. I was in and out in an hour for a 15,000 mile checkup. The only suggestion: have a clearer system for lining up when awaiting service.

dkir777

Oct 21, 2013

Its always a pleasure buying a car from Toyota of Greenwich. Claudia Black is very nice and helpful in explaining the car. The staff at Toyota of Greenwich are always pleasant and great to do deal with.

User16521

Oct 18, 2013

The service that I was given by Judi Burr was outstanding. She was patient, intelligent , knowledgeable, honest and willing to go far beyond any person that I have worked with when buying a car. She answered every question I had and when she didn't know about a function she found the answer. She spent a great deal of her time with me in order to make sure I left satisfied and comfortable. I felt like I was working with a friend. I could not have asked for a better experienceI initially and for a short time worked with Maria and she was also very helpful and patient . I had a good experience with her as well.

jannetteaybar

Oct 9, 2013

Maria at the internet department, was great. The whole process was a great experience. I couldn't be happier. I got exactly what I wanted.From the color of the car and financing. I even left with my first maintenance appointment. Every detail counts. I am very pleased

EVFOLLIT

Oct 8, 2013

I was very pleasantly surprised at how friendly the staff members were, while being extremely efficient. The car was ready within 45 minutes and, typical for a TOYOTA product, there were no problems.

mharrim

Oct 8, 2013

Although I did not buy my RAV4 from this dealer, I've been servicing it at their place for the past two years, the standard Toyota maintenance. The majority of the staff is friendly and cooperative; I feel very comfortable going there and trust them on my vehicle. Price wise they are very reasonable. The waiting area is great and equipped with WIFI, large LCD and coffee station so perfect for waiting.

snakamura

Sep 30, 2013

Great dealership to work with, especially compared to other area Toyota dealers. Len was extremely knowledgeable about the Land Cruiser, and did a great job on the walk-through. Ed, the Sales Manager, put together a very fair price on the new vehicle with a trade-in. I would recommend this dealership to anyone, and plan on driving past two closer dealers to have my car serviced here.

WayneMulder

Sep 30, 2013

What can i say? Great, friendly dealership. In all department. Excellent in a timely manner! 5 Star Dealer for service and sales. Thanks to all!

ko99

Sep 28, 2013

Great car buying experience. The people made the difference, from the first email response on the web-site to the show room experience, test drive, negotiation process and ultimate pick up of the car. The price was fair (not the cheapest) what pushed me over the line was the customer experience.

Lzinsky

Sep 23, 2013

The people at the dealership were great. Overall had a great experience and will recommend to everyone we know to buy a car from Greenwich Toyota

jean10573

Sep 19, 2013

I took my car to a local gas station for a yearly inspection sticker. They told me that my coolant was leaking and that I would have to have my water pump replaced on my 2008 Highlander. I immediately called Toyota of Greenwich and spoke to Jay to ask how I could verify whether the leak was indeed for real. He explained that I should look for pink liquid under the hood. There was none but the station owner showed me the underbelly of the car where there was some pink liquid. Jay(at Toyota of Greenwich) had recommended that I take the car to the dealership and they would check it out. They did and there was no abnormal leaking- it was a weep hole. There was no charge for this at the dealership and they saved us $600-$700. Thank you, Jay.

sjrupp1208

Sep 14, 2013

since 1972 have purchased many vehicles from this dealership (corollas, camrys & even a corona). have ALWAYS received what I believe is good price, along with excellent courtesy. most recent (two) purchase dealings have been with Dave Sullivan. the dealership owner (Tom Steen) has also been very helpful.

kkitahara

Sep 13, 2013

We had a great experience working with Brian Ostaszewski and Tony Mumtaz at Toyota of Greenwich. We had in mind to buy a Prius V with certain options, the Prius at the dealership had some options that we were not necessarily looking for but Brian and Tony worked with us to make it happen. They were both very upfront about the numbers, and while there were some negotiations over the final price, we were quickly able to come to an agreement. We were very satisfied with the entire process including paperwork and vehicle pickup. After we picked up the car, I had some questions about the satellite radio which Brian quickly resolved. We also had in the first few days an issue with controlling all 4 windows from the driver's seat, but the Service Department was able to correct this before we were to take the car on a long road trip. I expect to continue using the Service Department for maintaining the Prius.

CT_family

Sep 10, 2013

My husband and I just purchased a 2013 Sienna from David Sullivan. He was great to work with and knowledgable about the vehicle. We had first gone to two other Toyota dealerships. One subjected us to slick sales tactics. The other was rude and condescending to me. Don't know if shopping without my husband had anything to do with it.My husband suggested we go to Toyota of Greenwich. David was able to get the exact Sienna model and color we wanted and they had the best price. No hassle, no problems, just a great salesman and dealership to work with.

amacdonald

Sep 9, 2013

I found everyone at Toytota of Greenwich to be very helpful and not in the least bit pushy. We wanted a particular color and although Dave wasn't able to find it right away, and we gave him our second choice, he did not give up looking and in the end we got the car we wanted. We are very happy with the car we got and the experience of buying it.

imager

Sep 9, 2013

Why do we keep coming back to this dealership for new vehicle sales and service? My wife and I have had a long-standing purchase and after-sales service relationship with Toyota of Greenwich, Cos Cob, CT for more than 20 years. We have had multiple outstanding new vehicle purchase experiences with Len Cymerman (sales representative) as well as Tom and Clint Steen ( Owners and General Managers). We have found their new vehicle pricing, including their used vehicle trade-in allowances, to be more than fair and competitive time after time when compared to other Toyota dealerships in our area. Their Service Manager, Matt Bocchino, and his Assistant Service Managers, Bill Wright and Jay OConnell, are extremely knowledgeable, pleasant to deal with, and accommodative when scheduling our various vehicle service needs. Jared Greenwald is truly a Master Diagnostic Technician and can diagnose and perform the most complex repairs as well as explain these vehicle service issues at a level that all of his customers can understand. The quality of the Toyota Land Cruisers and the Highlander Hybrids speak for themselves and have proven themselves to us to be worthy of their reputations for ease of driving and handling, vehicle service longevity, mechanical prowess and safety features. We still have a 1995 Toyota Land Cruiser that we have entrusted to their service department since we bought it there. We just love it.While we have multiple Toyota dealership choices available to us in our geographic vicinity as well as other high-end vehicle brands, we keep coming back to Toyota of Greenwich for the reasons cited above. The performance of our Toyota vehicles, the members of this dealership and their service department have earned our trust and loyalty. We are proud to refer our family, friends and neighbors to them without hesitation. They have never let us down yet!Vincent and Joan Campanella

andreapetitte

Sep 6, 2013

I had the pleasure of working with Dave Sullivan and the Toyota of Greenwich team while leasing a car. I was trading in an old, comfortable friend and I was made to feel that I was making the right decision. The men that I dealt with at Toyota of Greenwich treated me with respect and did not make me feel the least bit inferior as you hear some car dealerships do with women. I would recommend this dealership to anyone looking to buy or lease their next car,

TommieC

Sep 6, 2013

My name is Thomas Cicatelli, and I was at the service area to get an oil changeon my 1992 Camry. Wayne Humphrey and Jay were the most helpful and verypolite and professional in taking care of what I needed. By the way, my mechanicwas Matt and he was extremely helpful and a pleasure to speak with. I will alwaysgo to the Service department at Toyota of Greenwich in the future for all my autoneeds.

Josh

Sep 4, 2013

We are very comfortable to purchase a car through Toyota of Greenwich again. Thank you, David and Tony!

Pam

Sep 4, 2013

I had a great experience at Toyota of Greenwich, with salesman, David Sullivan. I am now on my third Prius from this dealer, and would not consider going anywhere else!

wheels123

Aug 29, 2013

Dave was extremely helpful, friendly and patient. He met with us numerous times and worked with us to get us a great deal. He even took the time to meet with me afterwards to go over any questions I had about the car and introduced me to the service agents. We love our new car, and so do our kids!

kurbanov

Aug 28, 2013

Toyota of Greenwich offers hassle-free client service, starting from the sales of the car and continuing with the ongoing maintenance. Those of us who are very busy in Greenwich can appreciate the prompt response of the sales team: Brian Ostaszewski has been very responsive by email, with all relevant information. He made himself available by mobile as well to answer any questions. For example, provide a clear and brief summary why the Limited version of Sienna would be a better match to what we were looking for. The whole process of trading-in our old Sienna and getting a new Siena was very quick and efficient, and it took me 20 minutes to stop by and complete this process, after most preparatory work was done by email. In addition, the other management staff I came in contact with was knowledgeable and professional, and nice to deal with.

Kathy Davis

Aug 27, 2013

David Sullivan was extremely friendly, proactive, informed, and an overall wonderful saleman. He knew his product, offered competitive pricing, and even came in on his day off to deliver the new car we purchased after he sourced it and had it delivered. David answered all of our questions with a smile, was not at all pushy and gave us room to make our decision without pressure. It was a consumately wonderful experience from start to finish. Tony Mumtaz was equally friendly and expeditious. It only took five minutes to wrap up the deal and there was no pressure for aftermarket add ons like I've experienced with other finance managers. He is a true professional, friendly and informed about his dealership. If only it were always this easy to buy a car!

bnagourney

Aug 22, 2013

Toyota of Greenwich is an excellent dealership; we have purchased or leased 9 cars from them since 1992. Although there are 3 Toyota dealerships closer to where we live, including one in our town, we keep returning to Toyota of Greenwich because of the wonderful relationship we have with Len Cymerman, the salesman who has been extraordinarily knowledgeable and helpful over the years.

flmfrk

Aug 21, 2013

We had a great experience at Toyota of Greenwich. Everyone was very friendly. They were willing to work with us to get a fair price on our trade in as well as a fair price on the new Sienna we bought. It was an absolute pleasure to work with Toyota of Greenwich and we would recommend them highly.

kdrabbit

Aug 21, 2013

David Sullivan was extremely friendly, proactive, informed, and an overall wonderful saleman. He knew his product, offered competitive pricing, and even came in on his day off to deliver the new car we purchased after he sourced it and had it delivered. David answered all of our questions with a smile, was not at all pushy and gave us room to make our decision without pressure. It was a consumately wonderful experience from start to finish.Tony Mumtaz was equally friendly and expeditious. It only took five minutes to wrap up the deal and there was no pressure for aftermarket add ons like I've experienced with other finance managers. He is a true professional, friendly and informed about his dealership. If only it were always this easy to buy a car!

srsoucy

Aug 19, 2013

We purchased a new Toyota Sienna in August 2013. Peter did a great job walking us through the options, showing the vehicle and getting us a great price. The whole process was quick and very satisfying.

gbrown1234

Aug 12, 2013

I think that they were very responsive to my needs, and made their best efforts to give me a fair value on my trade in vehicle. They were also very accommodative in helping me with financing. All the people that i came in contact with were very professional, and courteous.

lizmann

Aug 8, 2013

Dave was very helpful. He listened to my concerns, found a car within the price range that I wanted and did not keep me waiting.Overall it was a great experience and I would highly recommend Mr. Sullivan and this dealership to anyone.

kayo1234

Jul 20, 2013

I gave it this rating because Dave was very friendly, great eye contact, very well spoken, and overall very helpful throughout the entire process. Amazing service:-)

ddyfcc

Jul 19, 2013

When living in Greenwich, we had nothing but excellent, responsive service and with such a positive, helpful attitude. We recently moved away to Florida and needed help down here with a matter pertaining to our warranty and other issues. The dealership in Winter Park, Courtesy Toyota was completely unhelpful and intended to charge us large and unnecessary fees. When I called David Sullivan at Toyota of Greenwich, he and Tony Mumtaz jumped right in and helped in every way. They turned a potentially frustrating and unpleasant experience into a very positive one. Everything is resolved and we are very happy with our Prius and working with those two gentlemen!David and Michelle Young2181 Seaport Circle, Apt. 213Winter Park, Fl 32792

lrosenshine

Jul 9, 2013

Nice, easy, no pressure experience. Claudia helped us find the car we wanted and the right trim level to get the features we wanted at the right cost. Thanks.

Yesbeli87

Jul 9, 2013

It was a great experience. The staff was very friendly and very helpful. I am a very happy customer and I would recommend this dealer to everybody.

ouizie

Jun 28, 2013

I was looking for a preowned, reliable car for my daughter. I found one that both of us really liked. Not only were we able to buy the car, but we were able to get my daughter a car loan at a very good rate for a first-time borrower. Our salesman, David Sullivan was EXCELLENT! This is not the first car I have purchased here, and it will not be the last.

ashurbanipal

Jun 25, 2013

I stopped by to order a part for toyota venza (they don't take orders over the phone or on their website). However there was no one at the parts department available to take my order, even though it was during normal business hours and there were several other employes in the office (all of them apparently unable to order parts). After being ignored for 15 min, I decided to leave. I really hope you would improve part ordering process.

smp0106

Jun 25, 2013

I had a great experience working with Dave and Ed today. They were both friendly and knowledgeable straight-shooters and got me into the exact car I wanted, no hassles. I got a great car at a good price, and they offered me more for my trade-in than other dealerships had. I would surely do business with Toyota of Greenwich again.

cep158

Jun 14, 2013

Eddie, Dave and Tony were truly exceptional in knowledge, proficiency and care in making sure I understood all options available in order to get the best deal possible. They are truly an extraordinary team.

Seanmatttrey

Jun 6, 2013

The staff at Toyota is always very helpful and you can count on service with a smile! I would recommend them to any and every person I meet.

Caithyland

May 19, 2013

Not a good experience. Lenny was great, very helpful and nice. But when we spoke to his boss, not sure his name, then everything went downhill. He kept shoving papers in our faces trying to get us to sign when they didn't even have the car on hand. Not a good experience. Never again.

Meshcherskiy

May 17, 2013

GREAT!!!Dave and Tony helped me a lot. I found a car what I need. I definitely will continue buying cars from Toyota and working with these guys.Thank you Dave and Tony

cruise8505

May 16, 2013

I first made contact with Dave Sullivan via phone. I was interested in a Highlander Hybrid which was being advertised online. Dave drew me a picture of the vehicle and I became very interested. Dave's knowledge of this SUV was extensive. I made the trip from Farmingdale Long Island to Cos Cob (55 miles) to check out what I pictured and hoped to be a very good deal on this used vehicle. After meeting Dave he gave me the history of this SUV, and showed me all of the features listed and not listed about this SUV. We took it for a reasonable ride and I liked what this SUV had to offer. Dave was right on about this SUV. A deal was struck and I picked up the SUV a week later. Tony, the finance fellow, was very helpful in securing a very good deal on financing this vehicle. When I picked up the SUV, everything promised had been done. In addition, Dave walked me around the SUV for several times making sure that I was satisfied, I was. He then spent close to one hour explaining the inner working of the interior and dash board gadgets. This was very helpful! The amount of literature for this SUV would put the average person on overload. Thanks to Dave, a lot of this was done hands on. Much appreciated. In addition, when the staff found out that I a newly retired military person, they graciously thanks me for my service. That was heart felt!I would absolutely recommend this dealership to friends and family.

EiSue

May 12, 2013

Went to Toyota of Greenwich, CT and dealt with Len Cymerman. He was wonderful to work with and gave me all the information I needed and answered all my questions. I purchased a 2010 Camray and am very satisfied with the car. The staff were very friendly and helpful. I would purchase another car from the Len and Toyota in a second.

Eisue

May 11, 2013

Dealt with Len Cymerman and was very satisfied. Answered all my questions and gave me great advice.Would purchase another vehicle from him. The dealership was a wonder experience. Everyone helpful and pleasant

FrankDot

May 11, 2013

I was ready to buy a car and working with Claudia proved to be a no nonsense solution. Claudia was well informed regarding the all the vehicles and was professional in every way. All in all a very positive experience!

Lindahaury

May 8, 2013

David Sullivan helped my mom with a used car. He treated her with respect and was very helpful in making her feel comfortable with her final decision. David is very detail oriented and every detail was completed with professionalism and efficiency. I was remote so my older mom was dealing with him in person and he kept me in the loop as required. Anytime I had a question he was there to assist - even after hours. I would recommend this dealership and Dave Sullivan.Linda Haury

missliz

May 3, 2013

Claudia Black was very gracious and helpful. My son accompanied me to look at a new Camry (he has had a Camry and Sequoia for a number of years and feels there is no better car than a Toyota). Claudia took us through the whole process from numbers to the test drive. She was very knowledgeable and professional. I will definitely recommend her to my friends.

akwhitlaw

Apr 30, 2013

This is the second my second Camry from this dealership. I am so happy with the service I received and my new car. I will recommend David and Tony to all my friend. Thank you!

jgoler

Apr 30, 2013

I have purchased all my Toyotas from this dealership for 20 years and have always been treated with the greatest respect and dignity. They have accommodated me in every way possible and I would highly recommend them. Dealing with this firm has shown me that their integrity is beyond reproach and I am always happy to work with them because they make the purchase or lease of a new car as easy and as pleasant as possible.

pjhamlen

Apr 24, 2013

The staff at Toyota of Greenwich is by far the best I have worked with at any dealership. I am a repeat customer and whether it is service or sales the prices are competitive, the team is a pleasure to work with, and there is a sense of trust that you cannot find elsewhere. These guys know that repeat business is critical to their success, and they treat you accordingly - with the expectation you will come back for years to come. PJH Cos Cob, CT

clauderains

Apr 23, 2013

we have been using this dealer for service for over a decade and have been treated very well- even on a car my son bought elsewhere. We needed a new vehicle- a Highlander Hybrid- which we have learned was in short supply. Len worked with us to get a car that met our specs at a very fair price. The paperwork was not a hassle and Tony helped us with the final details. Len spent over an hour and a half with us explaining all of the new doodads in the top of the line car. That was very impressive.

Geoffrey Berry

Apr 23, 2013

With very limited time and two toddlers in tow, Claudia was precise , friendly, entertaining to my kids and got me out of there in no time with my new Sienna. I couldn't believe when the dealer called me to see if I wanted to trade in my 30 month old Sienna for a new one and lower my payment by almost $50 a month. There had to be a catch! To my surprise, there was none. In fact the new car has so many more features than the one I traded in, like navigation, sync to our I-Phones for iTunes etc. I will be returning to Greenwich Toyota again for my next vehicle soon as we are a two car family. I highly recommend Claudia. And if you have kids, ask her to show you her pink drill and other pink tools.

rizz19

Apr 22, 2013

I would easily recommend this dealership. It was a very relaxed and friendly atmosphere without the feeling of being pressured. I can honestly say that Claudia, Ed and Tony made the process a pleasure.

ronsichler

Apr 21, 2013

Have been in this dealership many times in the past but have always found their sales operation to be very "non negotiable" coupled with insultingly low trade in values. The young salesman I had this time, Mark Torres, was a new employee who clearly has been well trained in customer care either at this dealership or some prior place of employment. He listened, communicated to his sales manager & F&I sales mgr my goals & concerns. He got them all addressed. I really had no intention of buying my car there that day. I was just going to get a first hand view & understanding of the Prius V vs the regular Prius & then figured I would buy it somewhere else for a better deal. Their attention & fair negotiation resulted in my buying the car there that day!

AmandaPanda1

Apr 15, 2013

I had a great car-buying experience at Toyota of Greenwich due to the product knowledge, friendliness, and commitment to service of Claudia Black. I started out just trying to narrow down the vehicle I was interested in. I test drove several models and asked lots of technical and financial questions. Claudia was able to answer most of my questions (and there were many), and if she couldn't, she worked to get the answer for me. Before working with Claudia, I dreaded the car-buying process. Her hard work as a sales representative reflects well on Toyota of Greenwich. In the future, I will seek out her services when I am in the market for a new or used car.

pepper73

Apr 15, 2013

Len Cymerman is the perfect person to deal with. He is personable, efficient, honest, knowledgeable and has a great sense of humor. My husband and I always enjoyed doing business with Len and since my husband passed away, I get the same attention and respect that Len had always shown both of us.. Len cares - and that goes a long way.Sincerely,Rhoda Pappenheimer

Uknowitmap

Apr 13, 2013

Toyota of Greenwich it's in cos cob and I purchased two other cars there and it's a great place and I only have

lesliebhu

Apr 11, 2013

Claudia was terrific. I knew what I wanted and she knew exactly what to do. She didn't waste any time, but also made sure to cover all the necessary issues. I felt like I was in very good hands--surprising that she's only been doing this 6 months, she seems like an old pro. She will just get better and better!

Patty225

Apr 7, 2013

I had the greatest experience buying a car from Toyota of Greenwich. Everyone was so knowledgeable and helpful during the entire process. Everyone was so warm and friendly I will always use Toyota of Greenwich and I will tell everyone I know I love my new car and loved the entire experience. Thank you very much! Patty Barnard

jwill26

Apr 2, 2013

I recently purchased a new Toyota Sienna from Toyota of Greenwich. The main person I worked with was Claudia Black and she did a great job in helping me understand all my options. I truly feel I was able to get the best possible deal on the car I wanted. Also, working with the internet group (Yuliana) I was able to more quickly get to a price point I was comfortable with, without prolonged back and forth negotiations. I also feel that they gave me a fair price on my trade in in order to make the purchase happen.

Oliver09

Apr 2, 2013

David Sullivan provided my family with tremendous customer service. He was very diligent in answering all of our questions timely and enabled us to get a great car for our daughter. David is an expert in the field and helped us also with our questions on comparable mid-size sedans from other manufacturers. Plus, David is a great person and very personable. He helped make our overall experience fun and easy. Nezi Mustafic & Family

toyoback

Mar 30, 2013

This is the 2nd used certified vehicle that we purchased from Toyota of Greenwich. This experience was even better than the first. We are so pleased and impressed on what David was able to do for us. He looked out for our best interest not just a commission. He will definitely return in the future and refer our family and friends. Tony Mumtaz was also amazing, great personality. We felt very comfortable and did not feel pressured at all.

Keating304

Mar 25, 2013

This is our 7th vehicle purchased from this dealership. We have all our vehicles serviced there as well.The sales team is very personable and attentive. We never feel overwhelmed by the process.

Laurietom

Mar 25, 2013

Everybody at Toyota of Greenwich is extremely professional, helpful and friendly, especially David Sullivan.Thank you all for making my experience at Toyota one to come back for!

123zzz

Mar 23, 2013

I had a fantastic experience with Toyota of Greenwich. I had already purchased a Toyota Highlander Hybrid from another dealership 7 weeks prior. When it became apparent that I was being strung along and, at best, wouldn't get the car for at least another 3 months, I restarted my search. I found the car I wanted listed on cars.com at Toyota of Greenwich. I called the dealership and spoke with Claudia Black. She was very helpful and patient, and never pushy. Over the phone, we arranged the sale including the trade-in of my current car. The next day, I drove an hour to Toyota of Greenwich and drove away with my new Toyota Highlander Hybrid. I couldn't be happier. Claudia made the experience simple and pleasant. I also worked with Tony Mumtaz of the Finance Department, who was very knowledgeable, helpful and friendly.

gbbbbb

Mar 21, 2013

We had a great experience, it was very efficient and easy. We would recommend working with David Sullivan and Toyota of Greenwich to any one.

greenwichprius22

Mar 21, 2013

Dave Sullivan at Toyota of Greenwich was awesome. Everything about his service exceeded expectations. I highly recommend Dave and the dealership. They go out of their way to do what's right for the customer. Customer service, friendliness, and quality of work were outstanding.

JohninCt

Mar 18, 2013

I always receive friendly and timely service from Toyota of Greenwich. Bill Wright, in particular, is very attentive to customers and the details of their needs. On my most recent visit I needed an oil change and a repair of an in-warranty defect. Service was timely and it was a pleasure to deal with everyone involved.

sylviaromero9003

Mar 18, 2013

The first time I came in as a walk-in. Although I'd read a lot of information about the Prius and it's rivals on line I needed to see the different models physically. Not only did I get to do that but I went out on a test drive - at this point I had not made any commitment to buying this model. I came back two weeks later this time with an appointment and was able to trade in my car and drive out with a new 2013 car the same afternoon. The Toyota financing rate was a better deal than my credit union's and the service was great. The salesperson even assisted me by showing me certain features of the car and I know that she stayed beyond her regular work day that day to ensure everything was completed.

lsw1088

Mar 15, 2013

I have purchased and leased many Toyota cars over the years from Len Cymerman of Toyota of Greenwich. He's the best. Friendly and knowledgable. Easy to work with. He just arranged the lease a Toyota Tacoma for me. Got exactly what I wanted and he did it quickly. Paperwork done in less than 1/2 hour. The best!

cfreyer90

Mar 13, 2013

These guys bent over backward to help me get a new car. They dealt with me in a straight forward manner which was much appreciated.

bulusu

Mar 11, 2013

I am very satisfied with the customer service and the way Dave handled the sales. Dave has been very professional and I would definitely recommend Toyota of Greenwich to my friends.

S.R.Becker

Mar 7, 2013

The lease on my 2010 Prius was up, so back I went to Toyota of Greenwich.I asked for Len, who was my salesman for my last three Prius' and told him what I wanted and what I needed in the vehicle. He found what I wanted, I left a deposit, awaited his call. Two days later he told me my Prius came in. Three days later I came back, wrote a check, walked out to the new car with Cy and for the fourth time, he set up all the gizmos inside (including all my favorite satellite stations).To sum up, I came, I signed, I drove home.Oh, what a feeling.Stanley R. Becker

rgyounge

Mar 6, 2013

Mark was knowledgeable and very customer oriented, it was a pleasure to work with him. He really took care of every detail of getting me into my new Camry Hybrid. I think this was one of my best car purchasing experiences.

shaps129

Mar 4, 2013

I had a great experience with this dealer. the price was much better than other Toyota dealers. Claudia was extremely helpful from start to finish.

Erin

Mar 2, 2013

I could have choice any Toyota dealership but I choice to return to Toyota of Greenwich because I always have a wonderful experience there. David Sullivan has helped me with both purchases and really helps make the process quick and easy. There is no doubt about it I will be returning!

DomoMinn1

Feb 28, 2013

This is my 2nd new toyota from this dealership...first was a Rav4 now is a Venza...Both cars were/are excellent...sales reps were excellent also...would deal with them again.....Dominic M............

Erin20885

Feb 26, 2013

This is my second vehicle I purchased from David. Him and his team went above and beyond to ensure I received the vehicle I requested in the timeliest manner! David went over every detail over the vehicle with me making sure even my Bluetooth was hooked up before I was allowed to leave! I always have an excellent experience at Toyota and would recommend them to anyone!

KPollock22

Feb 26, 2013

I had such a great experience with this dealership. This is my first time purchasing a new vehicle and I hit a few road bumps along the way. Luckily I was working with two amazing people, Lenny and tony, who made my experience wonderful! i was panicked when I realized that the first car I had wanted to purchase wasn't what I wanted anymore and Tony and Lenny made it a simple and enjoyable process for me to switch my original choice. They also offered to get me water, coffee, and anything else to make my wait more bearable. I would recommend this dealership to anyone wanting to buy a Toyota and recommend it over any other dealerships in the surrounding areas!

Babronfman

Feb 24, 2013

We have been loyal Toyota owners for many years, with three Priuses and two Venzas. In addition to absolutely loving the vehicles, I would say that a big part of our loyalty is due to our experience over the years with our salesperson Lenny. He makes the car buying experience incredibly pleasant, simple and stress free. He is thoroughly knowledgable about the vehicles, insightful about zeroing in on the right fit between customer and vehicle, and as a bonus, has the best sense of humor of any salesperson I have ever met! Even after picking up my car, I find myself stopping back in here and there for a few good stories! All in all I could not ask for a better car-buying experience.This time around I also had the pleasure of working with Tony for the first time, who was amazing at arranging the perfect lease deals for our new Venza and Prius. He was able to accomplish just what we needed within the pricing and terms we were looking for. He is truly artful at what he does!!!Our thanks again to Toyota of Greenwich!!Barry & Joanna Bronfman

jtbaggs

Feb 22, 2013

The whole chore of buying a car and price comparison is over whelming and its something I personally do not look forward to. With that said I had to replace my broken down 2002 X5 but had a friends car so I was not in a rush. After a month of looking I just fed upI either did not like the dealership or the way the used car salesman acted /treated me. I work in Greenwich, live in White Plains and I remember being very satisfied after purchasing my wifes '07 Highlander from Bob at Toyota of Greenwich. On a whim I just stopped in and took a look around, thats when I met Dave. I've been a BMW owner for over 15 years and it was such a pleasure to work with Dave and the people there that I ended buying another Toyota Highlander...which by the way is one of the best vehicles out there! And yes that makes us a two Highlander family! Jim Turner203-515-8120

Judette

Feb 22, 2013

Was shopping around to several dealerships found David to be the most friendly went over our needs and was very informative and helpful. Know toyota's are very reliable also have nice features and perks in the Highlander. Would recommend David and the dealership.

Ejonesey

Feb 21, 2013

David took great care of us from start to finish. He spent a lot of time with my teenager to make sure she understood how the car worked. Great experience all around. Recommend without reservation!

pattyd415

Feb 15, 2013

This is my second time coming to Greenwich to lease a car. The reason for my second visit, is simply because the first visit was such a great experience.I absolutely love Dave as a my salesman and turned down other offers for other vehicles simply because of the wonderful, comfortable interaction with Dave and all the other employees I have had the pleasure to deal with at Toyota of Greenwich over the last few years! (and I love Toyota!)Dave worked very hard to make me happy with the vehicle of my choice, at the right price. He totally came through for me and I look forward to working with him, or god forbid he retires or wins the lottery, someone else.I have but one request....bring back the convertible!!!!!! Cause that WILL be my next car! :)Patty Dominice

RegineMidy

Feb 14, 2013

Claudia was great! She showed me a couple of cars. We contacted each other through email before I came. She was very friendly and got me exactly what I wanted.

magicsany

Feb 5, 2013

After visiting every other Toyota dealership in the area, I decided to buy my new Venza at Toyota of Greenwich. My experience was quite uneventful: no drama, no surprises, no pressure. Sales person I worked with, Claudia Black, was very helpful, knowledgeable and professional. She took time to understand what car I was looking to buy and delivered exactly what I wanted.Overall buying a new car at this dealership was a simple and painless experience. I really hope that the service department is on par with sales. If service department will not disappoint, I will definitely buy another car from this place. Thanks.

kamelia59

Feb 2, 2013

Perfect service. Friendly staff. Found what I needed and was able to get a good deal. The sales consultant Keith Olsen became my friend. I would gladly recommend this dealership to my friends

VictoriaCastro Cortes

Feb 2, 2013

Great dealer. Very nice people. Good customer service. From the start we were week attended. With great follow-up. really service oriented, with people taking their time to work with you.

rinkydink

Feb 1, 2013

I found the sales staff at this dealership to be very knowledgeable in the features of the Corolla I purchased.Keith Olsen explained in detail all of the safety features that came on my new car and spent considerable time showing me how to operate all the controls,even making sure my i-phone was hooked up to my blue tooth.This was a very pleasant buying experience and I would highly recommend this dealer.Got a great deal too. Thanks

toyotaofgreenwich

Jan 26, 2013

Toyota of Greenwich asked that I let you know if I could not rate my recent interaction with your service department as anything but excellent. Not only was the service I received from your employees not excellent, it was extremely rude and completely unacceptable.On December 26th I went to Toyota of Greenwich to obtain a quotation to repair the damage to my Toyota Avalon that was caused by running over a piece of metal that had fallen off the truck in front of me on I-95. I needed a new tire and a new alloy wheel. I also needed to have a service technician inspect the underside of my car to see if the metal object had caused any additional damage. I received a quotation for the tire, wheel, and inspection from a service technician named George. He said the inspection would take only half an hour. I called the next day to make an appointment for the inspection and spoke with a technician named Jay. He told me that I did not need an appointment and just to come in after 1 PM. I arrived at your service center at about 2 PM. Since I did not have an appointment, and no one greeted me on my arrival, I really did not know what I should do next. When George saw me, he did remember me but said in a rude way, I am very busy and I have to do this. I cant help you. I told him that I did not necessarily need his help, but could he please tell me who could guide me. He pointed to another technician named Jay. I believe Jay had heard our conversation and saw George point to him, but he ignored me, as I stood there, neither acknowledging me nor saying anything to me. Just as I was about to leave and go to another Toyota dealership, Jay stood up with a queue number to put in my car, still without so much as smiling at me let alone saying anything. Finally, I asked Jay how long the service was going to take. He said about an hour. Well, one hour soon became two hours. During those two hours, Jay walked past the waiting room several times and saw me waiting. He didnt even bother to smile or come to tell me that the car would take longer. I walked to his desk to speak to him after 2 hours and 10 minutes, but he was on the phone with another customer. He knew I was standing right at his desk. He didnt even say anything to me after he had finished his phone call, but he continued making another phone call. I didnt mind waiting so much as I disliked being ignored and not updated on the status of my car. No one apologized for the long wait, which ultimately reached 2 hours and 40 minutes. The next day I called back and spoke to George about ordering a wheel and a tire. The truck company that caused me the damage wanted to pay Toyota directly for the parts. George was not willing to process the request if the payment did not come directly from me. So I had the truck company call George directly and speak to him about the situation. The truck company manager called me back and said, George was very rude to us. She told me that, If I were you, I would not give any business to this dealer. The truck company decided to pay me directly and have me order the necessary parts from somewhere else.You might also like to know that while I was sitting in your waiting room, I talked to one of your other customers. Without any prompting from me, she complained about the service and said words to the effect that, The service here sucks (her word, not mine). I wouldnt come back here again. Both of us chose Toyota of Greenwich because we thought you would provide us a high level of service given your location. However, we were both profoundly disappointed. After the treatment I received at Toyota of Greenwich, I bought a wheel and a tire from another dealer. The customer service could not have been more outstanding. They provided excellent customer service. Unfortunately, Toyota of Greenwich which I thought would provide the best customer service, failed to provide even an adequate level of service.PS. I emailed the above letter to the Service Manager, Mr. Matt Bocchino on January 17th. As of today, January26th, I have not received any response yet.

KENCRISPENS

Jan 22, 2013

KEITH OLSEN WAS A GENTALMEN, FRIENDLY, EXPERIANCED PERSON TO DO BUSINESS WITH.THIS WAS MY THIRD PRIUS, AND I THOUGHT I KNEW IT. I DID'NT KNOW MY BLUETOUTH PHONE COULD BE DOWN LOADED TO THE CAR. KEITH DID IT!

Ksal

Jan 20, 2013

Claudia Black was a pleasure to work with. She was professional and courteous from start to finish. She took care of every aspect of leasing my new Highlander, from returning my old vehicle to transferring my insurance. I would recommend Claudia without hesitation.

PattyCro

Jan 20, 2013

I went to Toyota to purchase a new Highlander Hybrid. I was greeted by Lenny and went out for a test ride withe a Highlander about 5 yrs old and it road like a brand new car!I was then turned over to fast fingers Tony.When I went to pickup my new Highlander Hybrid Lenny was on vacation and Keith Olson took me through the SUV item by item because I was not shown on my original visit.Keith showed me everything and I mean everything. He made sure I was understood what he was saying. He told me if I had any questions to call him and he would be able to solve the majority of them over the phone, or to stop in. i.e. I had to call him and he did solve it over the phone!I had to go back and hook up my cell phone to Toyota data package and Keith did it and should me what I can do on the car screen with their icons. Assuming!I would not hesitate to recommend Toyota and Keith to any of my friends or family. He didn't give my the "bums" rush nor any hidden costs. The plus, Keith didn't treat you as a dollar sign. If he did not know the answer he said so and went to check it out instead of giving a guest. Keith represents Toyota high standards and I hope Toyota of Cos Cob, CT knows it!

Venzabuyer11

Jan 19, 2013

Buying a new Toyota Venza at Greenwich Toyota was an excellent experience. Claudia Black was a pleasure to work with and most importantly she helped make the car buying experience a relatively simple and painless one. I would definitely go back there for future purchases and will refer my friends and family to Claudia and Greenwich Toyota. Thanks.

Amy Reid

Jan 15, 2013

Loved working with Claudia. She was very patient and thoughtful and interested in meeting my needs. We drove several test cars and evaluated each on its merits.

kmreza

Jan 11, 2013

I lease my vehicle and I started to shop dealerships in Fairfield County to lease a new 2013 Venza. My experience overall with Toyota of Greenwich was superior. I returned to the dealership where I had leased my 2010 Venza, but I did not find the level of engagement offered by Toyota of Greenwich. My first contact was with Eddie Finn who was super responsive, he immediately returned my phone calls and really turned on a dime to make things happen (during the hectic holiday period). I was then introduced to David Sullivan my salesperson who went through all the details with me. David is great, especially once I took ownership, he sat patiently and explained all the new features and helped set up bluetooth/garage opener. He is very honest and trustworthy, has a father-like demeanor, you feel like you are a part of their family. Lastly, I dealt with Tony Mumtaz in finance. This is usually the most unpleasant part of leasing a car...where all of a sudden all the hidden fees appear. Not so with Tony - everything Eddie had noted in the lease proposal was upheld...there were no extras. I would also note that another dealership offered to beat Toyota of Greenwich's offer and I turned them down as there was no comparison to the level of service I received at Toyota of Greenwich.Once I returned home I received a phone call from David and another from Tony to check if everything was ok and if I was enjoying my new car. In all the years that I have purchased/leased cars not once has someone in the finance dept. called to find out if I was happy with my new car! Overall experience was A+ and I highly recommend this dealership (ask for David)!

AlexM

Jan 10, 2013

I had a great experience with Len Cymmerman who was very competitive and straight forward with pricing of 2013 Sienna I was looking to buy. He was very professional and did not waste my time with empty promises.

blankpro

Jan 7, 2013

My 2008 Toyta Yaris was totalled and I needed a replacement, so I went to the dealer that I purchased my 2008 from. My first purchase in 2008 was sort of disappointing - they lost interest in me when I had told them that I wanted their lowest priced model, and it was a bit perfunctory. I guess in 2008 they were selling so many cars that a low end car like the Yaris was a low profit model that didn't merit their time.However, the Yaris is a great car and I wanted another. I had scheduled a test drive, and was taken on the test by Ms.Claudia Black. Knowledgeable and personable, she guided me through my purchase quickly, professionally, and thoughtfully. Ms. Black was easy to deal with and did the absolute right thing - she immediately realized what my needs were and made sure they were met. For instance, I wanted the car that same day, with specific features, and she made sure all was taken care of. She also was very helpful in showing me how some of the very up-to-date electronic features worked, and made sure I was comfortable before I drove off.Despite an attempt by another person in management to sell me a windshield coating (shades of the 'clear coat' salesman in the movie Fargo LOL) the experience in Greenwich Toyota was excellent. Ms. Black was a refreshing alternative to a 'hard sell' approach (don't misunderstand me, tho - her knowledge and people skills are first rate and probably could sell me anything she wanted to put her effort into) and she is very sensitive to the customer... I was very stressed out with the loss of my car etc and she immediately saw that I would be better served with care, and she made me feel much better. The Yaris being a great car helped too!

sgmanimbo

Jan 7, 2013

Len Cymerman was my salesman,this was the second car i bought from him the last year & half. I've bought a lot of cars: chevs.Bmws, lexus & merc benz & w/ many salesmen, Len is by far the best, he doesnot oversell, very informative,very congenial. At the end of sale he calls back. The sale is the beginning not the end of the business. I recommended him to friends. Thank you Len, you are the best!!!, serge manimbo

Kenny60

Dec 28, 2012

This is without a doubt the best car dealership I have ever dealt with. This is the second car I have bought from them in the last 8 years and they have been nothing short of perfect. Mike Pfalzgraf and Tony Mumtaz helped get me a vehicle within 3 hours when everyone else said it couldn't be done. They were able to get me a great price at very fair rates. Keith Olsen was very knowledgeable about the vehicle and took the time out to answer any and all questions. I would never ever go anywhere else to purchase a car and plan on sending anyone looking for a car there.

Ushoney

Dec 28, 2012

Toyota of Greenwich is a gem. Their people are kind and trustworthy and I got a great deal. I would highly recommend them for a new or used car.

kenny60

Dec 22, 2012

This is without a doubt the best car dealership I have ever dealt with. This is the second car I have bought from them in the last 8 years and they have been nothing short of perfect. Mike Pfalzgraf and Tony Mumtaz helped get me a vehicle within 3 hours when everyone else said it couldn't be done. They were able to get me a great price at very fair rates. Keith Olsen was very knowledgeable about the vehicle and took the time out to answer any and all questions. I would never ever go anywhere else to purchase a car and plan on sending anyone looking for a car there.

Herman1925

Dec 21, 2012

IF YOU WANT TO BUY A CAR AND ESPECIALLY A TOYOTA, GO TO TOYOTA OF GREENWICH. I WAS TREATED AS IF I WERE A FAMILY MEMBER. I GOT A SUPERIOR DEAL ON A CERTIFIED PRE-OWNED VEHICLE. EVERYTHING WAS THOROUGHLY EXPLAINED TO ME ABOUT THE PRICE, VEHICLE, SERVICE OFFERED. DAVID SULLIVAN HANDLED MY TRANSACTION. YOU CANNOT FIND A NICER, MORE HONEST SALES EXECUTIVE THAN DAVID. NEVER TRYING TO PUSH SOMETHING ON YOU THAT YOU DIDN'T NEED AND ALWAYS HONEST ABOUT THE VEHICLE OF INTEREST. I CANNOT SAY ENOUGH ABOUT HOW STRESS FREE TOYOTA OF GREENWICH MADE MY EXPERIENCE AND FOR ME BUYING A CAR IS EXTREMELY STRESSFUL!! THANK YOU SO MUCH TOYOTA OF GREENWICH. I AM HAPPY TO BE PART OF THE TOYOTA "HOUSE"MERRY CHRISTMAS.SINCERELY,BARBARA ANNE STEELEGREENWICH, CT

sandiglad

Dec 20, 2012

In December of 2006 I went and purchased a new 2007 Camry from Greenwich Toyota and I liked it so much that I went back to this dealer to purchase my new 2012 Camry Toyota.I myself work in business and one of the things that I value most is that I have clients that come back to me. I must tell you that customer service is so important today. The reason I gave the rating I did is because of the customer service that I received. The Camry is a great car and the dealer has always been great to deal with.Dave Sullivan was pleasant and nice to deal with. I never felt any pressure from him which made me feel good about my purchase. I still have my 2007 Camry and have kept it for one of my kids to drive and I must say he is a lucky boy.Sincerely,Sandi Gladstone

LorenzoAppice

Dec 18, 2012

David Sullivan was very helpful and knowledgeable. He took the time to answer all my questions and went over every detail. I would definitely recommend Dave and Toyota of Greenwich! Thank You...Lorenzo.

mushroom97

Dec 6, 2012

Everything is outstanding at this dealership. Dave had everything ready to go on my new lease, and I was in and out in 20 minutes.

mazzkeegan

Dec 3, 2012

David Sullivan is the best salesman I have dealt with. He made the buying process a true pleasure and never once did we feel like we were being taken advantage of which is not normally the case with most car salesman. I would recommend him without any hesitation when we we need another car he is definitely the guy I will be calling.

jpwood

Dec 2, 2012

My elderly father needed to replace his car and had me bring him to the dealership in the early evening,with the desire to buy a car and be on his way immediately. Luckily, Claudia Black took care of the sale and was very patient with my father. She made the entire process very easy and took care of things very quickly.I will say I was actually not looking forward to another dealership sales experience, but this was actually a pleasant experience.

Another Satisfied Customer

Nov 29, 2012

Bob is very honest. Gave the best price around by far and did not try to sell me a bunch of extras I didn't need. I would definitely do buisness with him again and I encourage everyone to give him a call when looking for a new car!!

shmatt

Nov 29, 2012

Stopped by today (11/29/12) to take a look at preowned. My parents have gone to Dave Sullivan for years and recommended I stop by to see him. Dave put my wife and I at ease and managed to find us just what we were looking for. Professional, friendly, open and honest is the best way to describe Dave. If you are looking for a Toyota, we believe this is the only place you need to look. My wife and I began and finished our car search in one afternoon. Thanks Dave. We would also like to thank Tony for helping us with the financing of the vehicle. He also deserves some credit for his help with the purchase of our car.

jamesz10019

Nov 13, 2012

Claudia was friendly, accomodating, and very knowledgable about the cars in the dealership. She was also straight forward, honest, easy-going and trust-worthy. After the car was delivered, she spent over half of an hour going through the feastures and functions with my wife. Overall our experience was very pleasant and we highly recommend the dealership and Claudia.

morrisgold85

Nov 11, 2012

This was the best car buying experience that I have ever had. I called about the car and had a discussion over the phone with Terry Morris. Since, I lived quite a distance away from the dealership we were able to go over information I needed such as the vehicles information, price and other essential factors when buying a car. I told him that everything sounded good and made an appointment to come in the next day. When I went in the next day and everything was just as we talked about. There were no lies, no bait and switch, everything was for once just what was discussed and overall was such a wonderful experience.I was assisted by Claudia who had everything ready and waiting for me the second I walked in the door. Right away, I was able to see the vehicle that I wanted to purchase, take it for a test drive and find know everything that I needed to about the vehicle. Claudia was a wonderful help, she was truly there for me as the consumer and made sure that everything went smoothly which lead to me buying a car that same day from the dealership. With the help of Claudia i was in and out within 2 hours including the test drive. So, if your looking to buy a Toyota go to GREENWICH TOYOTA. I have bought my current truck from them and when I am ready to get a new one that is where I will be heading yet again. They are great people to work with. -MG

wayne.devries1

Nov 7, 2012

This dealer was friendly, knowledeable, and helpful.encouraged me to buy a less expensive vehicle,Very competitive price.will continue to do business here.Overall makes the buying experience very pleasant.

JodiShankarlingam

Oct 27, 2012

When my husband and I went in to the dealership and ordered our new 2013 highlander hybrid we were warned that there would be a long wait. Without our knowledge, David went above and beyond to find us the vehicle in record time. This was only the icing on the cake. Throughout the process he was there for us supported by an amazing group of people who stepped in with a smile when David was busy. We were very happy with our experience there.

Robert

Oct 22, 2012

After visiting several dealerships in the New Haven County area, I decided to make the trip to my hometown dealer in Greenwich. I am so happy I did, I had the most relaxed car buying experience. The people at Toyota of Greenwich are, extremely friendly and knowledgeable. I was able to get the car I wanted at the right price and monthly payment. The salesman Lenny, knew every option and feature on my new minivan, he showed me all the cool features. He also set up my IPHONE for me before I left, so I didn't have to worry about my first drive home. The finance manager, Tony, was very helpful and made me extremely comfortable. My family has been buying cars from Toyota of Greenwich since they first opened in the 70's and I will continue this tradition!

rwhite11178

Oct 22, 2012

After visiting several dealerships in the New Haven County area, I decided to make the trip to my hometown dealer in Greenwich. I am so happy I did, I had the most relaxed car buying experience. The people at Toyota of Greenwich are, extremely friendly and knowledgeable. I was able to get the car I wanted at the right price and monthly payment. The salesman Lenny, knew every option and feature on my new minivan, he showed me all the cool features. He also set up my IPHONE for me before I left, so I didn't have to worry about my first drive home. The finance manager, Tony, was very helpful and made me extremely comfortable. My family has been buying cars from Toyota of Greenwich since they first opened in the 70's and I will continue this tradition!

luciascott1

Oct 17, 2012

I found Claudia to be very friendly and interested in why I was looking at the Prius.We looked at the various models and as we looked she "explained" the car. During the test drive she pointed out the details. When the car was delivered she spent a good deal of time going over all the technology and I feel comfortable going back anytime should I have a tech problem. There was no pressure. I know she is rather new at this job and liked that when she wasn't sure of something she went to someone who had the answer. I would say that you have a very good sales person who will just get better over time. Lucia Scott

ruki1210

Oct 8, 2012

It was our first time working with a dealership and our experience has been extremely pleasant to say the least. The staff was friendly and helpful. Special mention to be made about Dave Sullivan who worked with us all the way. Dave was attentive and quick to get things going for us. His kind and friendly demeanor immediate put us at ease through the whole process of understanding the financing options, completing paperwork etc.I would definitely recommend Toyota Greenwich to all my friends and family

andrewsjas

Oct 4, 2012

I turned in my lease and my wife wanted the same car. Dave make the transaction so smooth and I feel I got a great deal.

stephg4

Oct 4, 2012

I was very happy with my experience at this dealership. They gave me a good price and the car was delivered beautifully without even the smallest flaw.

jane.brock3

Sep 22, 2012

I was warmly greeted by Dave Sullivan when I arrived. Having spoken to them about what I was looking for ahead of time, I was shown a couple of fabulous cars. First, a Subaru and then a Camry that were in my price range and in perfect condition. I was trading in a Camry and decided to go with another one since the last one was so reliable and great to drive. Dave and everyone else at Greenwich Toyota couldn't have made me feel any more comfortable or at ease during the process. The paperwork was smoothly handled and they took care of all of the required transfers quickly so that I never felt any hesitation about my decision. I love my new Camry and would definitely recommend that anyone looking for a new or used car should go to Toyota of Greenwich. They are awesome!

Ttsharpe

Sep 19, 2012

We went on line to find dealers nearby. We had a good experience with another dealer in Greenwich so we went to Toyota of Greenwich. We were met by Lenny Cymerman , sat in his office and told him what we wanted. He had both models available, brought them out for us to look at. We were trading in a Hyundai Tuscon and wanted a fair price. He met our price on the trade in and gave us the new Prius V 5 for what we thought was fair price. We made a deal. The financial end was easy with a very knowledgable finance officer. we picked our new Prius Saturday and I have been enjoying it every day. Lenny called today to ask how we were doing with the car, we said great. It's not often you get such personal attention after the purchase. Thank you Greenwich of Toyota., and thank you Len Cymerman.

betsy.armstrong.524

Sep 13, 2012

My experience with Bill was exemplary. He made time for me within my limited time frame and got my job done.He went a concession in one policy to meet competition, something i really appreciated.

christine.lai.79

Sep 9, 2012

Len was very friendly, receptive to our needs, and responsive throughout the whole process. He was not cheesy as car salesman usually are. I enjoyed dealing with him in the purchase of our second Sienna, and he was great on the followup when I needed to have a spot removed from the car after pickup.

butterfly

Sep 4, 2012

I received excellent custumer service. All the employees were very friendly and helpful. This was my first car purchase and all my questions were answered in a positive manner and I had a positive expirence. I am very happy with my new car and will def. go back for a second car.

casadovo

Sep 2, 2012

This was probably the most relaxed and confident experience I've ever had in buying a car of any kind !They were professional and courteous. They knew their cars inside and out. They were open and honest with regard to bells and whistles I probably would or would not use.This is the place for everyone who is thinking of buying a Toyota. No question.

heatherjway

Sep 1, 2012

I had a good experience at this dealership. I didn't feel pressured to buy and was met with friendly faces every time I visited. I felt I could have gotten a better price than I did, but I had an overall good experience.

jsenigma

Aug 30, 2012

My wife and I recently purchased a 2012 hIGHLANDER. George PAONESSA was the salesman that we dealt with. George was most knowlegable in all aspects of the Highlander. He was most professional in our buying experience. He answered all questions,phonecalls and e-mails. He was low keyed with us and we greatly appreciated that. Based upon our dealing with George I would advise all friends looking to consider buying a Toyota product to contact George. George was also most generous with his time with us never rushing us to make a quick decision. George was also most helpfull when we picked our new vehicle up , and helped us by connecting our phones to the bluetooth. Based upon our contact with George my wife and I feel that George is a great asset to Toyota of Greenwich.

rory maton

Aug 28, 2012

Doug made buying this car a pleasure. He is a very professional salesman and I will recommend Doug and Greenwich Toyota to friends and associates.

Ivan G.

Aug 27, 2012

I cannot thank Doug Deakin and Maria Perez enough!!! I would highly recommend this dealership in Cos Cob-CT, Toyota of Greenwich!!! I was able to purchase an used 2008 Jeep Grand Cherokee, with no hassles, no back and forth haggling over sticker price. They were extremely thorough and took the time to explain to me all the procedure I will go through, since I live in CA, and I bought this vehicle from an out-of-state dealership. They treated me fairly and they were very patient in dealing with me over the phone all this time. I tried to have this vehicle transported with a car shipping company called Montway Auto Transport, but they made me wait 2 week, and no luck of having my car picked up at the dealership. In the meantime, the car was sitting at the dealership, and Doug was so considered to allow me to have the vehicle at the dealership until I find the right shipping company. Luckily I found one, which I totally recommend: DAS Dependable Auto Shippers. Thumbs Up! We will continue to recommend Toyota of Greenwich to others based on the professionalism and overall experience Doug and Maria provided to me. This dealership definitely stands out above others. Thanks to both of you for the outstanding quality service you provide!!! I am extremely satisfied with this transaction... Ivan.

m6asnits

Aug 26, 2012

Tony, Doug are the guys to ask for, they take the negative out of car shopping.

Sara123

Aug 25, 2012

I would absolutely recommend Toyota of Greenwich. I had been in an accident and unexpectedly needed a new car. I also had some concerns about my credit. Len and Tony not only treated me with the utmost respect but quickly (like a half hour) arranged for me to lease a new 2012 Sienna. I never expected the experience to be as easy and pleasant as it was.

barefoot

Aug 24, 2012

We have now bought 2 cars from Dave. He is always responsive, helpful and diligent in finding exactly what we are looking for. We highly recommend Dave.

mbaldino715

Aug 19, 2012

Superior Customer Service, superior workmanship. It begins with the purchase which was a great experience and now 12 years to date our experience with the service department remains exceptional. My husband and I always look forward to having our toyota serviced. The fact is no one enjoys being without their vehicle but at least when you must have repairs/maintenace rendered the time without the vehicle is diminished because of the individuals who are consistant with their exemplary service. The day will come again that we will need to purchase a car. There will only be one place for that consideration...Toyota of Greenwich, I hope that Len Cymerman is still available and the service team, Jay OConnell and Bill Wright are major contributors to the success of this dealership.We are very thankful.

carwestbrook

Aug 15, 2012

I have purchased my last four cars from Toyota of Greenwich, the last three being Corollas. I have always been very happy with both the sales and service departments at this dealership. After having seen the "Now's the time to buy a new Toyota" commercials on TV, I began thinking about replacing my 2004 Corolla. I went into Toyota of Greenwich on Monday afternoon and met George Paonessa. He listened carefully to what I wanted in a new car and answered my various questions. He then showed my what they had in stock, giving me time to make comparisons and look at my options. He went with me on a test drive of a Corolla LE. Throughout the whole process he was very professional and friendly. During my time there I also had the pleasure of meeting Terry Morris, another friendly professional. I received what I considered a good trade-in price. I decided to purchase the car I had test driven and took delivery of my new car the next afternoon. Again, George was very generous with his time, explaining all the features of my new car and taking the time to sync my cell phone with the blue tooth feature. I was very happy with the total sales experience and I love my new 2012 Toyota Corolla.

mgbte

Aug 11, 2012

The lease on my 2008 Prius was ending and we needed to make a decision. Yuliana Lemus contacted me and we started a dialogue (email and phone) about what to do next. Yuliana was always very friendly, very helpful, informative and professional in her dealings with me. I set up an appointment to have the Prius appraised and Yuliana suggested I work with Keith Olsen to talk about new vehicles. Keith ( a former teacher) was very well informed about the cars I was interested in exploring, but what impressed me even more was the kind and gentle way he has with helping navigate the sale process, which can be daunting. Keith took his time and explained thoroughly the operation of the car, the features, the options. He has a great sense of humor and a kind spirit. Tony helped with the financial aspect of the day and was both straight-forward and professional. Every aspect of the day, from the moment I walked into the dealership, was a good one. In three short hours (after test driving two vehicles and meeting with Tony), I walked out with a new lease on a 2012 Toyota 4Runner, which has proven to be the perfect fit for our needs. Yuliana, Keith and Tony were wonderful to work with and this automobile buying experience (and I've had a few!) was the best I've experienced.

pwkemp

Aug 10, 2012

Extremely expensive - as usual. I paid $150 for a bulb that is available online for $85 (shouldn't the toyota dealer be able to buy in bulk and get it for less than I can at retail?!!!) and was charged for 1/2 hr of labor when I would expect a trained toyota mechanic should be able to change a bulb in 15 minutes or less.I was told there might be a chance this would be covered under warrantee but when I picked up my car, there was no mention of that and I had to pay the full price. Thanks for getting my hopes up and not commenting on it at all!I feel like this dealership charges a premium for doing business with it and that they are doing me a favor to work on my car. They do good work but I will only use them for work I think cannot be done be anyone else. I don't think they want my business or value me as a customer.Another examplePreviously, I brought my car in for regular service and it showed 2 hrs for labor, when they only had the car for 1hr (or something like that maybe 1.5hrs). When I asked about that I was told "toyota estimates the job at 2 hrs and that's what we are allowed to charge for that even if it doesn't take us that long" - are you kidding me? so that means I am paying $220/hr!.While I am at it, the waiting area is dark and grim and has no place to work (e.g. table, desk) if you want or need to.

karin.israelsson

Aug 8, 2012

The service was good, I was satisfied with Georges assistance. The initial price offered on the car was inflated, but he came down after we got a lower price elsewhere.

parkercar

Aug 8, 2012

Very attentive people who were able to listen to our needs and find a vehicle within our budget in a limited amount of time. The family atmosphere of this dealership is legendary and we enjoyed the entire experience. George Paonessa was especially gracious.

CraigA.

Aug 7, 2012

Dave Sullivan and the owner of the dealership provided fantastic service coupled with a friendly, warm touch. Great price too. Thank you Toyota of Greenwich for making my car buying experience a hassle-free, pleasant event. I highly recommend Toyota of Greenwich - everybody from the owner that cares to the great sales rep (Dave Sullivan) to the Auto-Finance loan manager. Sincerely, ~Craig A.

toms2004cobra

Aug 6, 2012

Our second purchase from dealership and Len - great service once again. Also have had cars serviced at this dealership - service department is beyond reproach - clean professional never any surprises with either services required or prices.

mnr1168

Aug 4, 2012

Both Bill Wright and Ralph, the technician, provided me with excellent customer service. It was a pleasure to deal with them and Toyota of Greenwich.Thank you.

2004T4RN

Aug 3, 2012

I purchased my Toyota in another state, but when I moved to Connecticut, i chose Toyota of Greenwich for service. I have been a customer for many years, I highly recommend Jay O'Connell. The service department is flexible in scheduling appointments, and Jay makes sure everything goes smoothly whenever I drop my Toyota off.

CLS1220

Aug 2, 2012

I went to Toyota of Greenwich after seeing a great ad for 2012 RAV4s in the paper. We met w/ Len who was pleasant, friendly, and outgoing. He showed us the car, took us on the test drive, and was NOT pushy like you would normally expect from a car dealership which was extremely refreshing. We were comparing the CRV and the Rav4, and Len was very knowledgeable about both cars. I'd highly recommend the dealership -everyone there was fantastic. And Tony in financing was also a fantastic person to work with!

mdg0901

Aug 1, 2012

George was very friendly and very helpful. he was knowledgeable about the car we were looking at an new about many of the details that other dealerships could not help us with. I would definitely recommend him to others.

hollowtree

Jul 31, 2012

I called Len Cymerman last Sat. to talk about a new Toyoto Camry. Twelve years ago, before my husband passed away, he purchased a new Toyota Camry for me from Len. It was absolutely the best car I have ever owned and I always got exceptional service, whether it was from Len, the staff or the mechanics. Meeting with Len again this week to purchase a new car was an unbelievable experience. He made the process so simple and he worked with me within my budget. He walked me through everything imaginable. We took the new car for a test drive and he showed me how everything worked. He then had someone explain the extended warranty, which was terrific. Len even loaded my contacts into the Blue Tooth. He followed up many times in the last few days to make sure I was pleased with my purchase and asked me about any concerns I might have had. He left nothing out. Please thank him for me. I wrote more than you asked for, but I felt it was important to give the proper recognition due, both to Len and the rest of the staff. I wouldn't hesitate to tell anyone about my experience at Toyota. Nothing has changed in all these years as a customer. Consistent reliability and genuine, friendly service. I don't think I could top that anywhere! My 12 year old car is now being passed on to my brother who is having it serviced tomorrow. Please thank Len Cymerman and the staff for me. They're the best! Debbie Bouchard

lghriskey

Jul 30, 2012

I came to buy a used car for my children to drive and had a very set price range that I wanted to stay under. Lenny truly went the extra mile to help me given the constraints, and not only did so in a friendly and efficient manor, he never made me feel as if my purchase was any less his time than that of a brand new vehicle. We already love toyotas- now we will come back to your dealership when it is time for a new car for us! Thank you.Lisa Ghriskey

resmd

Jul 30, 2012

Really pleasant purchasing experience. Lenny Cymerman was honest, forthright and a pleasure to deal with. Quoted a fair price without the usual haggling or pressure to purchase immediately.

sandip666

Jul 30, 2012

We were really looking to buy a Toyota Camry because a tree fell on our previous one. We talked to Len Cymerman and he came across as a little condescending from the start. He talked about how long he has been with Toyota and how he was more senior than the rest of the salespeople there. Apparently, he was the only one who got a company demo car to drive around, etc. Whatever, that's fine. He came across as cold, definitely not the way to win me over when I am looking to spend my hard earned $25K.He was very cold from the start, didn't ask if we wanted a drink or show any other common courtesies. He made no effort to make us feel comfortable. He had us test drive one car and at the end, he didn't even try to close the deal. He gave us one price and that was it. When we suggested that we talk about the price he made a sarcastic comment (in my mind) and politely showed us the door. He didn't even want to negotiate. It is possible that he gave us the best price and we didn't need to haggle, but that's kind of rare in the business.I looked at his other reviews and they all seem to be great. Maybe he was having a bad day and we caught him at the worst moment. However, we left your dealership with a bitter unloved feeling. We had already made up our minds about buying the car and would have bought it the next day, but now we will go to any other dealership but yours. Good luck !

dumitrucd

Jul 24, 2012

We had a great experience buying our car. George was very helpful and patient. He showed a lot of professionalism and knowledge. He answered all our questions. Even after we bought the car, George followed up with us to make sure we were pleased with the purchase. We'll make sure to come to George next time when we're buying another car. We are very thankful for all his help.

Suzanne Chmelecki

Jul 16, 2012

I was very happy and pleased with the friendly and professional service that I received. George made the whole process so easy and kept me informed about everything concerning the purchase of my new corolla. I would definitely recommended this dealership to my family and friends. I love my new car. Thank You, Suzanne Chmelecki

3rd camery

Jul 15, 2012

The personnel I dealt with were very thorough and friendly.

P C

Jul 13, 2012

I just purchased my third car from Dave Sullivan at Toyota of Greenwich. I have received a good price for my trade each time and a good price for the new cars. We have developed an easy working relationship. It took one phone call to put a deposit on my new car and a one hour long visit at lunch time to sign the paperwork and drive off in my new car. I do direct my friends to Dave. Also, I have been very happy with the low depreciation cost and low maintenance cost of each of my Toyotas.

tmoldg

Jul 12, 2012

My wife and I came to Toyota of Greenwich not knowing how we want to precede trade-in our SUV and whether to buy or lease a new Highlander. We met George Paonessa and the overall experience was really great! George was very calm, not aggressive and allowed us think it through how we want to proceed. He showed us all the options and was willing to guide us through the whole process in a very professional manner. He showed us pros and cons of buying vs. trading, and left us to make the final decision.He asked our driving habits and recommended what would be the best choice model to proceed with. At the end we not only leased our new SUV from Toyota of Greenwich but also traded our 14 year old SUV for a great price. George executed the whole transaction with exceptional professionalism. We highly recommend George for any future customers and wish George all the best in his profession.

michaelmann

Jul 10, 2012

My experience with Toyota was the best I ever had when buying a new car.I would recommend any of mt associates who want to buy a Toyota to buy from Greenwich

cfish

Jul 3, 2012

Dave did a great job finding the exact car we wanted and put the deal together quickly and without a hitch. We look forward to servicing our third Toyota at Toyota of Greenwich.

tlovelace

Jun 29, 2012

The service at Toyota of Greenwich was imaculate. Everyone showed a great deal of courtesy and respect from the very moment I walked into the showroom. There was a gentleman that opened the door for me and offered me tea, coffee or water. Then everything whent up-hill from there. The entire experienve was captivating and extremely plesant. Today I'm a please customer of Toyota of Greenwich and I will never hesitate to recomend anyone the that establishment.

Daria Beuto

Jun 19, 2012

Dave Sullivan provided us with excellent customer service. He made our purchase both seamless and quick. This was the fifth car we purchased from Toyota of Greenwich. We would definitely recommend this dealership to all our friends and family.

jackiew914

Jun 15, 2012

May 28th we went to Mount Kisco Toyota to test drive the Venza that I have had my eye on for 3 yrs, they did not have one available for a test drive so we made an Appt for wednesday to go back and test drive. They screwed up and sold that one that morning, never called or emailed. So we drove directly to New Rochelle where 3 ys ago we bought or first Toyota which was a Camry. They also did not have one available but promised to have one by friday (6/1/12) still waiting for my call back that they got one.On June 7th I called Greenwich Toyota, due to a coworker who told one existed down the road from where I worked. 2 hours later I had test driven it and also put the showroom one on hold. June 8th brought my husband to see it and put a down payment on one. June 13th drove home a better one than I had intended. Could you say I am happy with everything, no, ecstatic is more like it. I have now purchased 4 new cars in my lifetime ( 2 of which were Hondas ) and this transaction was the best without a doubt.I would recommend everyone to this dealer only.

gpfritz

Jun 12, 2012

I am a long-time Toyota owner and Toyota of Greenwich customer. Dave maintains the high quality. Good to have a quality dealer in Greenwich.

pdavis7465

Jun 4, 2012

Dave and his Greenwich Toyota team were all smiles when we walked in. Warm and friendly from the start , were were guided through several different options that would fit our needs. Having a 3 and a 4 year old there was never a distraction to the team and they worked well to see that my children were taken care of (books and treats) while my wife and I finished out the process. There was never any pressure that we've felt at other dealerships and the fluidity walking in and driving out was effortless. We look forward to a long standing relationship with Toyota and especially the crew in Greenwich.Thanks so much!Patrick and Kristin Davis (ex Honda drivers)

delchiro

Jun 3, 2012

I enjoyed my buying experience with George Paonessa. He was not pushy, he answered all my questions and went beyond the normal to help negotiate a buying price. I would recommend George and the whole sales group at Greenwich Toyota, without reservation. Dr. Sheldon Delman

Prius Enthusiast

Jun 1, 2012

I was very satisfied with all service provided. I am extremely pleased with my new car purchase.

jgblumberg

Jun 1, 2012

The entire sales staff was very welcoming and friendly when we walked in. (We have purchased cars from this dealership many many times in the past). David Sullivan was our sales rep. and he was extremely knowledgable about the Prius and very accommodating with our particular requests e.g. for an extended test drive, etc. We thought he gave us a very fair deal on the price. Once we took possession of the car, he spent a great deal of time patiently and carefully walking me through the car's myriad features. Overall, it was a very good experience - and I love the car!

ernoonan

May 24, 2012

I purchased a 2012 Toyota Avalon. The sales and closing experience was very satisfactory and I'm sure that I will enjoy the car. Dave Sullivan was responsive and I credit Bob Brocking for providing support from a prior visit in January. I am a return customer. E. R. Noonan 5/24/12

Fleet Manager

May 21, 2012

I have had the pleasure of dealing with Toyota Of Greenwich in all phases of vehicle use. I have delt with them as part of my job and for personal use and have experienced great service

havenone

May 18, 2012

One of the feelings you get when you enter the premises of Toyota, is a familiar welcome not found in many other dealer-ships. The service people address you by name shake your hand and smile easily at your presence.They know their product and are comfortable with the sales presentation and advice they give. A heads-up attitude and seems to be the standard. Regards, Bill

isaratsidis

May 16, 2012

The attention to detail at Toyota of Greenwich was paramount to several experiences I have had in the past. Although there was a delay in some of the overall communication (which admittedly was not the fault of the dealership in any way) the staff promptly communicated any changes in status and got the vehicle delivered on-time. When it finally arrived the entire staff worked to get me on the road quickly and there were no necessary delays or pressure-driven sales pitches. You can definitely get the car you want, when you need it from this dealer.

Richarwo

May 14, 2012

After thirty years at another dealer , we left because of poor ustomer service. What a difference at Toyota of Greenwich! David was warm, honest, ethical, and delightful. We will be with him for life.

carolee.berg

May 6, 2012

I was delighted by the friendliness, professionalism and personal attention that I received. David answered all my questions which I did not hesitate to ask due to his open and professional manner. As a woman, I deeply appreciated this as it is not always the case. I felt welcomed by all the people at Toyota and David made a point to introduce me to his colleagues particularly Jay who is the service manager whom I will see when I return for car maintenance. I have already mentioned the positive experience I had to several people. Overall, I would rate my experience as excellent.

Alaimoa

Apr 19, 2012

Went in looking to test a Prius and try to get a fair trade in value for my car expecting to be given a terrible trade price and the usual run around on the price of a new car. I was pleasantly surprised how great the service was. 3 days later I have a new Prius ?. Couldn't be happier with the great crew at Toyota of Greenwich / cos cob

edbadia

Apr 16, 2012

To whom it may concern my name is Eduardo Badia and I had the pleasure of meeting and working with, Dave Sullivan at Toyota of Cos Cob. Dave was a true profesional from begining to end to insure that I got the vehicle that I wanted . I will recomend Dave and staff to my friends and family.

jxc1112

Apr 4, 2012

I enjoyed to buy the new car in Toyota, cos cob. The dealership of mine, Keith, is such friendly and professional. And the other people are also friendly to me. Since it's my first time to buy a car by myself, they explained everything to me patiently and made me feel comfortable to buy car here. Anyway, I enjoy to buy the car here!

Abilis

Apr 3, 2012

Its always so easy to renew a lease when you deal with people that know their business

Abilis

Mar 30, 2012

The deal went as smooth as silk. Its always a pleasure to deal with Toyota of Greenwich

Barbara Bambino

Mar 30, 2012

The purchase of our new Toyota Rav 4 was a extremely pleasant experience. My husband, John and I first went for a test drive with Dave. Then we went home with no hassle to buy this car right away. We thought about it at home, made our decision and went back to Dave with our choice. Dave was very helpful, and showed us the advantages of the Rav 4. Went for another test drive just to be sure. He was courteous and considerate of our wishes. It was a truly fun experience, buying our new Toyota.

Abilis

Mar 29, 2012

Toyota's Payment waiver program and Toyota of Greenwich's efforts to fill our needs were a no problem exchange

S.R.Becker

Mar 28, 2012

This is the second Toyota I bought or leased from this dealer and in both instances Len was my sales person. By the way, it should be known that this is probably my 25th or 30th Toyota and or Lexus. I've bought them in three dealerships. Toyota City in Mamaroneck, Manhattan Beach Toyota and Toyota of Greenwich (Toyotas, that is). Len is as nice and open and considerate as any sales person with whom I have dealt. I chose his dealership because the person who sold me over left Toyota City.So now my new Toyota person will be Len.I knew what I wanted but still had to be convinced. Let's face it, the Toyota Prius V is, I believe a bit over priced, so Len explains the new features, the room, the improved dashboard, no small thing, at least to me. The handling did seem better and, lets face it, at my age, I like my comfort. And being a dyed-the-wool lover of the Earth, I wanted a hybrid.I also know what a pain-in-the-butt I can be, especially with all the technology in the car, but I know Len will give me all the tutorials I need.Interestingly enough, the former #2 person at Toyota City is now at Toyota of Greenwich, so I know the extra 30 miles round-trip will be worth it.Stanley R. Becker

Punit

Mar 20, 2012

They are very quick, clear about the whole process of buying. They are open to discussion about price time availibility. Over all very pleasant experience.

Johnny

Mar 13, 2012

The product, the professionism, and the personal care and concern can only be described as EXCELLENCE !

Douglas M. Fischer

Mar 5, 2012

Gentlemen,As the price of gas increases I had been thinking of purchasing a vehicle that would give better gas miliage than the vehicle I have been driving. A friend of mine has a prius which she purchased at Toyota of Greenwich and after seeing her vehicle and talking with her regarding the miliage as well as her overall satisfaction with the car, I decided to look at the Prius.On Feb. 28th My wife and I went to Toyota of Greenwich only to look as we had intended to look at sereral options. Salesman Rich McCarthy along with Keith Olsen were the people we delt with that evening, and they couldn't have been more acomadating. They explained the vehicle inside and out and we looked at it closer. It was roomier than I had realized and interesting but nice to drive.My wife has the Toyota Highlander which we also purchased at Toyota of Greenwich and she has been very satisfied with the vehicle as well as the service.We baught the Prius and I would highly recommend Rich and Keith, as well as the Sales Manager whose name escapes me at present as fine salesmen with whom I would certainly be happy to deal with in the future. Sincerely; Douglas Fischer

wtcamjr

Mar 2, 2012

In a lifetime of car buying this was the first experience that was truly fun. Leonard, besides being able to regale you with personal stories and make you feel included, really knows his cars (in this case the Prius V). We had predetermined what we wanted to pay by going online. There was no hassling or haggling and only once was there a fleeting reference to the old saw of having to run it past his boss. Our price was met and we were given full disclosure of all the little odds and ends charges that you lose sight of in these transactions. We like supporting local dealers if possible, and Leonard made this possible.

Prius Lover

Feb 28, 2012

The people of Toyota of Greenwich, David Sullivan and Tony Mumtaz, helped me lease a 2011 Prius with such ease and grace, it was like buying movie tickets.

SCOFIELD

Feb 28, 2012

I knew what I wanted and I had very specific uses in mind for the vehicle I was buying, it was a good experience because Mr Cymerman made it so by not trying to sell me things I had made clear I did not need,it has been my experience over the years when buying large ticket items that the seller shoots for the moon in regards to all the bells and whistles available on any given product, this is not to say that Mr Cymerman neglected to inform me of available options, what I'm saying is he respected my positition on the purchase of this vehicle.The overall purchase was hassle free and I couldn't have ask for more.John BaldinoFacility ManagerScofield ManorCity of Stamford Housing AuthorityStamford Elderly Housing Corp.

darkauf

Feb 25, 2012

We had stopped into the dealership for another reason and wound up meeting Doug Deakin. He showed us a new Camry Hybrid and inquired as to whether or not we would like to test drive the car. We had already test driven a new 2012 Camry Hybrid and knew this was the car we intended to buy. Doug was the perfect salesperson for us. He was knowledgeable and listened to what we had to say. He never pressured us to buy the car and wanted us to be happy with our purchase. After discussing what we wanted on our new car, we were able to come to an acceptable deal with Toyota of Greenwich and the car was ordered. We picked up the car today and Doug spent a lot of time with us making sure we knew how to use all the equipment on the car. The car looked spectacular. Everything we requested had been done.Doug is a great asset to this dealership. We even recommended our friends to him and they have also purchased their new car from Toyota of Greenwich.Thank you Doug for making this experience such a rewarding one.Darlene & Larry Hornstein

What is this?

Feb 23, 2012

When I walked into the showroom everyone was extremely courteous, kind and very knowledgeable of their inventory, all I wanted was to get a few prices, with the help of Tony and Rich they made my purchase quick, easy and painless all within 90 minutes we were done. Which made me very happy and off I went driving home in my new car. Thanks again, Il be back in 3 years to buy another

Yvonneski

Jan 30, 2012

This is my 2nd vehicle at this location,(would not go anywhere else ) the staff are extremely warm , welcoming & professional & make you feel like family, they take there time to answer any questions you might have & like other reviews they do not put any pressure on you to make a purchase. Love this place, cannot say enough about it, try it and see for yourself. A totally positive experence.

dianebev

Jan 30, 2012

David Sullivan was accommodating and helpful. He understood our needs and didn't try to oversell a vehicle or any additional options that were unnecessary. He also gave us great advice in disposing of our prior vehicle and, in the end, negotiated a fair trade in value with us. This is our third vehicle with Toyota of Greenwich and we couldn't be happier with both the sales team and the service department.

pfvanaken

Jan 26, 2012

I recently bought a new car. My salesman Doug could not have been more professional courtous, and friendly. I' very happy with my purchase. The whole experiance went smoothly.

Patricia Boraski

Jan 20, 2012

Great dealership to do business with. Bob couldn't have been nicer. He even stayed late to accomodate our schedule. We will continue to do business with them in the future.

telescaf

Jan 10, 2012

This is my 3rd new Toyota, but first from this dealer. Changed dealers because of the prior service dept. Salesman was very knowledgable and personable. Knew the car and the competitors. Willing to commit time to make sure we understood the car features and were comfortable in our car choice. Left the test drive committed to come back and purchase the car.Buying trip a disappointing experience. Had to spend over 2 hours haggling and hassling. Hate being asked what I "think is fair to pay for the car". That isn't my job. Give me a good price and let me decide. Trade in value was quoted as 2k below low-end of the email quote provided by dealer's own internet team. I was very explicit that I wanted an all-in number, we agreed to that number and then price sheet showed that number + $700 more in fees. Never showed me the total price on the sales sheet that day (did it on calculator and promised it would be very close to that number).Never discussed extended warranty with me, then tried to sell my wife on it when she came to pick up the car the next day. Would have bought it either way, but didn't appreciate the process. Think that is why he didn't write the price on the sheet the day before.Overall, I would say that I love the car and thought the salesman was knowledgable and helpful, but sales process was a diappointment.

Peter Shabecoff

Jan 9, 2012

Good process. Nice car, friendly service. Only suggestion is that Toyota website and brochures are not clear on what the different option packages contain. Thanks.

hezmackay

Jan 4, 2012

I got the exact SUV I was looking for and the whole experience was great. I walked into the dealership and 2 hours later drove away with my new car. Unbelievable!

slpaik

Jan 3, 2012

Excellent experience. Yuliana found the exact car we wanted when I inquired over the internet. When we came in, we got a friendly greeting from George, who came right up to us and starting working on getting our car. Everyone we met was happy to work with us and we got the car delivered on time and as promised. Would recommend Toyota of Greenwich highly.

Hybrid- First time

Dec 19, 2011

This was first experience shopping for Hybrid car. I found this dealer the most helpful among all I visited. "Non pushy" dealers are almost impossible to find. This dealer, and sales person earned my respect by simply answering my questions, and, when appropriate, following up. They were patient, and maintained a high level of professionalism. I will use them again

Barbarafh

Dec 19, 2011

Found Greenwich Toyota a pleasure to deal with. Dave followed through and was always available. I checked out other dealers and Dave came through. I will be back.

mwjohnston

Dec 19, 2011

We had a great experience at Toyota of Greenwich. David Sullivan was an amazing salesman and couldn't have been more helpful!We will buy all of our cars there!

yoshi

Dec 16, 2011

Toyota of Greenwich made a lasting impression on me. I purchased a certified pre-owned Toyota Rav4 from them after they showed me courtesy, professionalism, a fair price, and a solid guarantee. They made the buying experience comfortable and fun.

johncfisher

Dec 8, 2011

Ease of doing business, Toyota of Greenwich does a great job making the process of selecting and buying a car extremely easy and effecient. I would highly recommend them to anyone looking for a car.

ghandzo

Dec 3, 2011

As always, Len was very straightforward with us in helping us choose the right car for our needs. He answered all of our questions and was very patient. He is very knowledgable about other cars in this class. This experience was consistent with our experience with the whole dealership over our many years of doing business there. We know that buying at Toyota of Greenwich and having our cars serviced there will always get us quality workmanship, honesty and integrity.

samkshum

Dec 1, 2011

Great people. Attentive customer service. Reasonable/fair prices on new car and the trade-in. Delivery as promised. Walk-through car as promise. Clean and timely delivery. No high pressure sales pitch.

Mike Delepine

Nov 22, 2011

My experience with Dave was excellent. It was as hassle free and friendly as I expected. Dave and the team was very knowledgeable and helpful through the whole process. Never was I pressured into something I was uncomfortable with.

kitandscott

Nov 16, 2011

I came to the dealership with my 15 year old Tacoma. for a Toyota sponsored rust inspection. I was a little surprised, when I was told it was not safe, but that Toyota would buy it back. Bill and Matt, in service, were very helpfull. They said it could take about 2 weeks for paperwork etc. So in need of a new truck, I went to the showroom, and met Doug. we talked a while, and made a deal. He found the truck that I wanted, and I was driving it home in 1 week. The new truck is great, and everyone at Toyota of Greenwich was fantastic.Happily yours,Scott Grant

phunsuch

Nov 7, 2011

Best auto buying experience I ever had, and I have had many! Felt at home in dealership! Every thing went smoothly, test drive, negotiations, trade in and pick up of new/used car. Everything was explained completely. Introduction to service manager was a nice touch. Thanks guys.

challer

Nov 2, 2011

Whole experience was painless. Got the car, test drove it, and was flexible on the price. Everyone was very friendly and not too pushy. Happy with the service. The only con was that when negotiating, I was looking for something to help with the cost, and was told nothing else can be done, and then was sent to financing and was introduced to the service contract and how much that would cost. I was hoping that could've been included or at least introduced prior to purchasing the car. Otherwise, all's good - would recommend to others.

tdubs

Oct 27, 2011

I have purchased one vehicle, and now recently stepped into a new lease program on a 2012 Highlander at the Toyota of Greenwich, and must say that the staff at the dealership are top-notch sales professionals when it comes to meeting all of your needs and helping you get into the car you want to be driving. Clint and Judy were there for every question I may have had and to help me get the financing I needed. Overall experience was an A++, and I highly recommend the dealership to anyone in fairfield county looking for a new vehicle!

nth237

Oct 17, 2011

It was such a pleasure dealing with David Sullivan at Toyota Greenwich. He took the time to discuss all of the features of the new car and the new lease. We never felt rushed. We found him to be very personable and friendly and a pleasure to deal with as was everyone we met at Greenwich Toyota. He even went so far as to program the cell phone in the car and show us how to use it. It was very much appreciated.

drkivi

Oct 12, 2011

Looking to replace a 12-year-old minivan, I began the lengthy process to find a crossover, SUV or station wagon, including researching reviews of all models, while concurrently seeking special sale incentives from local dealers. Once the choice was narrowed down to three models from two different automakers, I took test drives at six different area dealers, three each by automaker, before choosing a Toyota. During the test drives, Toyota of Greenwich was the only one in which I met a salesperson immediately upon entering the showroom rather than having to wait, provided the appropriate brochures after the test drive, and/or did not employ any pressure sales tactics, like meeting with the sales manager to offer a "deal I couldn't refuse."Although the test driving experience was very positive, it wasn't the reason I purchased the car from Toyota of Greenwich. It's all the money, as I initially chose them because they offered the best price package when compared with the offers from the two other Toyota dealers where I took test drives, as well as few I contacted by phone once I had model, options package and exterior color chosen. However, once that decision was made, it turned out to be the best car buying process I've ever experienced since purchasing my first new car over 35 years ago. My salesperson, Len Cymerman, went to extraordianary efforts to secure the model I wanted with the option package I requested, as well as the exterior color I preferred. The positive experience continued during the financing phase that went almost flawlessly. There was no hidden agenda, compared with past experiences when dealers attempted to renogiate the monthly payments higher on the day the car arrived on the lot or added features on the automobile without prior knowledge that increased the price. Once the car was delivered, I received it almost immediately as Len hustled to get it prepped, and it came with a full tank of gas, as well as hands-on instructions on some of the features, like bluetooth. I left the showroom with a smile on my face, compared with most previous auto buying experiences when a last minute hitch always proved frustrating. Len followed up a few days later to check if I needed any additional assistance.I would highly recommend Toyota of Greenwich to anyone in the tri-state area who has decided on a Toyota model.

Luke Frangione

Oct 10, 2011

Toyota of Greenwich has been extremly helpful in meeting the needs of our orgaization. The attention to detail and efforts to find the most cost effective deals has been just great.I always recommend T o G to anyone I know that is looking for a vehicle. The service part of Toyota of Greenwich has been just as good as the sales part.

Mari Jinno

Oct 7, 2011

David was friendly and knowledgeable of the car and Asad was very professional which made our purchase experience very pleasurable. Hope the service department is as good.

sarbendra

Oct 6, 2011

The sales people were friendly and co-operative till I bought the car. I had an issue with the car next day and went to their service department. They kept the car for 3 days to fix a small issue. I was really upset with the turn around time. On top of that I had to call up the service to get an update. To my surprise the guy who sold me the car did not even picked up my phone or tried to help me out.

X Files

Aug 2, 2011

I search high and low both online and walking into dealerships. Most dealers were either unavailable or unwilling to help me. And money was not even an issue. But when i found my current vehicle at Toyota of Greenwich, everything came into place. Great Dealership. From Maria online, Doug, who was very friendly and knowledgeable when i came in the test drive, and Tony in finance who not only help me with finance but other financial advice as well. All in all a friendly, kind helpful staff who went out there way to help me. Top Rated Dealership

Hillca2

Jul 12, 2011

I came to Toyota of Greenwich to seek out various lease options for a Camry or Corolla. The staff here made the process incredibly easy, quick, and pain free. There was little paper work and they never tried to hit me with the extra costs or unnecessary add-ons. By far the best car dealer experience I have ever had. I love my new Camry as wel1!

Halspal

Jun 28, 2011

Christina was very responsive to all my questions and concerns about the Highlander Limited. I was shopping around via the Internet for this vehicle because our local dealer did not have any in stock; Christina immediately responded in a very courteous and professional manner.

cep158

Jun 16, 2011

I recently re-leased with Toyota for a fourth time. Not only did Kamron and Tony work hard for my low rate, they listened to my concerns, answered all my questions, and took care of absolutely everything. Their knowledge and efficiency were evident during all our conversations, and they treated me like a VIP (though I clearly am not.) I would highly recommend this team, especially Kamron, to anyone looking for a similar experience.

infallible5222

Jun 13, 2011

Toyota of Greenwich went above and beyond to give me the absolute worst car dealership experience I have ever had. I went there to inquire about a special lease offer on the 2011 Corolla which I had been informed of by phone BY THEIR VERY OWN STAFF. When I arrived, one of the salesman, I believe his name was David, told me the offer required an additional $2500 down payment and tried to bully me into signing some paperwork. I could not believe what this clown was trying to do. Frankly, the Corolla is such a mediocre car that I wouldn't even have considered it without the special offer. These idiots wasted my time. Even Shady's used cars is better than this place

mrende08

May 12, 2011

The workers at this toyota location went above and beyond to make sure I was happy with my purchase. Not only their friendliness and kindness but their knowledge of everything toyota has to offer. I highly reccoment this dealer and Ekaterina who sold me my first car. They were all exceptional! And it was a pleasure to work with everyone there. The reason I gave all the questions a 5 is because each person there not only the ones I was working with were helpful and friendly. No wonder toyota has the number 1 customer service in the US.

LvMyToyota

Apr 29, 2011

I brought my car in for regular service and to have a trunk part replaced in Dec 2010. Matt and Dave were very helpful and worked out a great deal for me. I have never felt more satisfied. They took the time to work with me and I couldn't be more thankful. I always have a pleasant experience when I bring my car in for service. They say they will get it done as quickly as possible, and I never have had to wait an excessive amount of time. Very impressed with them everytime! This is my second Toyota with Toyota of Greenwich and from Sales to Service, I'm always very happy. My family has been buying and servicing cars from Toyota of Greenwich since 1984, and we'll continue to be customers, because we feel like we are part of their family and always receive excellent service.

kimatrudden

Apr 27, 2011

I loved working with Katie and Tony. They were very helpful and made magic work for me. I appreciated all the efforts they put into helping me get into my car and will go back for my 3rd time when I decide it is time to get a new car. They made a customer for life.

Donna Kelly

Apr 6, 2011

This is the second used Toyota I purchased from Dave. He is a great listener. I looked at one car the first time I visited and purchased it. I looked at one car the second time I visted and purchased that one! Needless to say I am very happy with my experience with Dave and the vehicles - both certified used. Dave made sure everything was done on time and as promised. It will be my pleasue to recommend him to my friends and family. Thanks again Dave.

ginte555

Apr 5, 2011

Thank you so much for making my car-buying experience so easy, pleasant and informative. I really appreciate it. I love the car and Katie is the best salesman I have ever dealt with. I would highly recommend Katie and Toyota of Greenwich to everyone.

naidd

Apr 1, 2011

After having a horrible experience with Toyota of Stamford (left a review, feel free to check it out), I decided to give Toyota of Greenwich a try.Wow! Great service, quality work, everyone was super friendly. I had noticed a discount coupon for an alignment on their website but didn't have a printout with me. They said no problem and honored it right away.I would gladly recommend Toyota of Greenwich to anyone and will be taking my cars there for all future maintenance.

Paul Poellot

Apr 1, 2011

David and Tony were great to work with friendly and the staff was also very friendly and professional . I will buy another vehical from them in the future .I will see how the service is , the sales satff was great .Thanks again Paul Poellot

anneyoung

Mar 29, 2011

I was never pressured into making a decision. The person who assisted me listened to my story -- how I needed a car rather than 'had-to-have' a car and worked with me to find a car within my price range. I always felt that the service I received was applicable to anyone who walked into the dealership which was high quality, no pressure, informative, gracious and always respectful.

Lee Morgan

Mar 29, 2011

I bought a 2010 Highlander Hybrid. It was in perfect condition. It had everything I wanted except the bluetooth package. That was added and my car was ready in less than 48 hours. I was really impressed by the service and attention I received. Mr. Deakin was fantastic and a pleasure to work with. I have given his name to several friends who are in the market for new/used cars. I am thrilled with my new car and the ease of the transaction with Toyota of Greenwich.

Jo Mennenga

Mar 27, 2011

David Sullivan was pleasant,informative,and honest a joy to work with. He listen to what I wanted in a car. I drove out of the dealership with a great used camry.Thank Dave, I will be happy to pass your name on to my family and friendsJo Mennenga

mbfk

Feb 24, 2011

Having known David for MANY years our paths crossed again when I called on a used car I saw for sale. Wanting a safe, reliable & durable car I viewed the sales agents & the rest is history. David is by far the most honest man in the industry, one I will be recommending going forth. It was like David and the 2008 Corolla were just 'waiting' for me. I owned a Corolla many years ago then purchased a Mazda [13 years ago at the same location] and so having a bad experience with Riley Mazda in Sept. 2010 as I started looking I 'fell' into this wonderful car, dealership and Agent. Everyone is professional and Tony was most accommodating and helpful in getting me to the payments I wanted. There was a reason I returned - so thank you all for another wonderful experience at Toyota of Greenwich. I feel safe again. Thank you David for all your assistance, guidance and patience in putting the deal together ... I will recommend you to all I meet. Keep up the good work and thank you for maintaining such integrity! It speaks volumes and go a long way.With much appreciation,MB Farrell-Kirkpatrick

f1italia

Feb 13, 2011

Very nice dealership! Small but clean with what looked to a large lot inventory. Salesperson, Kamron, was extremely nice and knowledgeable and couldn't be any more accomodating and the final price was to our liking, as well! Our first Toyota and probably not our last!

BenDeNY

Feb 12, 2011

Awesome group of people. Made my experience easy and smooth. There's alot of shady and slimey car dealerships out there but these guys were GREAT! They worked with me on the price, and even got a sweet warranty. Melissa is the sales person to deal with. Nice friendly and very understanding. THANKS AGAIN!!!!!!!!!!!!!

keesi1nurse

Feb 12, 2011

The customer service at this dealership was superb. From the moment I stepped into the door, the staff (especially Kelly and Asaad)went completely out of their way to make this the MOST wonderful buying experience I have ever had. They were kind, friendly, patient, thorough, polite and never once gave me that "pushy sales treatment" that most car-sales men & women representatives give. I traveled a far distance with my child and sister and we were treated like family. We were given warm drinks and lunch! And not once did I get the feeling we were being treated this way to be persuaded to buy. I have purchased many cars in the past but my experience here was by far the BEST! It was such a nice feeling and completely worth the time I spent to come here! Oh, did I mention the car is wonderful too with all the bells and whistles anyone could want (heated seats, remote starter, DVD etc, etc). I have completely bragged about this dealership to many of my friends and family and would totally recommend Toyota of Greenwich to anyone! Thank you Toyota of Greenwich (esepecially Asaad and Kelly).

LCruiser

Dec 18, 2010

Consistently satisfied with high quality of service. Communication about apppointment scheduling, wait times, work to be completed, and post visit satisfaction are outstanding. All service personnel look professional. Dealership always very clean and vehicle is always returned clean as well. Waiting room is very nice with TV and coffee. Five stars overall.

brenfriedler

Dec 10, 2010

Matt Bocchino and his team at Toyota are as professional as they are competent and attentive. I have been so impressed with all of the service providers at Toyota---I don't know much about cars but Matt and his team make me feel so much at ease. Please commend them!

shoui

Jun 5, 2010

I was calling for a quote, the guy named Manny in the sale department performed in an awful manner telling untruthful tax exemption of Prirus and being impatient explaining the details as I didn't know anything. Very disappointed about his attitude. Horrible customer service!

Mose Hazo

May 1, 2009

Toyota of Greenwich has been a long time dealership under the same family ownership. Recently the dealership was remodeled to provide even more comforts for customers.The thoroughness, friendliness and professionalism at this dealership is remarkable. They do not treat customers rudely or take advantage of people. Many customers such as me have been their customer for more than twenty years. You can depend on excellent work, polite handling, cooperation, and follow up to see that you are satisfied with all that was done. This is a five star dealership!When we think it is time for a new car, my wife simply says "call Tom or Clint" I want a new car.

cos cob mom

Jul 8, 2008

My hybrid battery wasn't performing properly and they argued with me--argued!!!--that there was nothing wrong and it must be my fault. This is in addition to the usual bait-and-switch; it seems that every time I take the car in for an oil change there is some "XXXX mileage service" due that costs a bundle. Customer satisfaction is definitely not a priority, not even a goal. They just argue with you until you leave. What good is a dealer that can't and won't fix a problem with the car they are there to service? That's the last $30 they get from me.

romanw56

Feb 18, 2008

Service department was given the charge to perform a 5000 mile service (first one on the vehicle) on my wife's new RAV 4 bought there several months earlier. The bill came out to $146! Without asking, they decided to perform a wheel balance and alignment on a 4 month old car. I believe they should have asked us first. The car was not pulling or shimmying in any way. It seems that they just packed the bill. Very disappointed in the way that was handled.