Toyota of Naperville reviews

AVM50

Nov 28, 2016

Very knowledgable and helpful with all of my servicing needs. A very welcoming and professional environment. Even though it was busy, I was in and out in a timely manner.

leo123

Nov 28, 2016

Leo is the best. He is very nice and polite. He is very helpful and It is great to work with him for my purchase.

Rave4RAV4

Nov 28, 2016

My salesman is David Zidlicky. He sold our family the last 3 or 4 cars. He is always there to greet us when we are in for the scheduled maintenance and is continuously looking out for the customer to make the Toyota experience positive. Just bought a RAV4. I love the car and the reliability of previous cars that we owned. I trust the Toyota product.

Josechaidez123

Nov 28, 2016

Five stars goes to the entire staff especially Felix Nieves. first thing I liked is that no one came out and bugged me and my family the second we got on the lot they let us take a look at the great inventory of vehicles peacefully and once we had an idea of what we wanted we walked inside and were greeted with kind smiles and a welcoming hand shake by Felix who helped us get the best deal possible on our 2014 Camry thanks to everyone at Toyota keep up the great work.

NSotomayor

Nov 27, 2016

Walking into the dealership I had in mind what I wanted to buy. Tom Clancy was professional and very amiable. Great customer service! I would recommend family and friends to visit Toyota of Naperville.

Bad xxx Tacoma!

Nov 27, 2016

My salesman was Russ was the best. Very knowledgeable, patient, and polite. Mr. Librizzi was a big influence for my purchase. I had the privilege of meeting & working with Mr. Pat O'brien General Sales Manager, he put the cherry on top.Thank you to Russ Harris, Mike Librizzi, and Pat O'brien

Rugg7737

Nov 26, 2016

Mike Librzzi, Takes Great care of us and our cars wouldn't go anywhere else to buy or service my cars and is nice to have a peace of mind knowing my cars are fixed right The Ruggiero's

Linda Wheeler

Nov 26, 2016

I had outstanding customer service from Rich Wildeveld! He is always on top of service issues regarding my vehicle and provides knowledgeable recommendations. Rich is always professional and courteous. He proves that providing the best customer service is what keeps customers like me coming back and leaving happy. Thanks Rich!!

nilam04

Nov 26, 2016

Great costumer service! they work whit your needs and give you the best option for your needs. Reasonable offers are acepted in a matter of minutes..

trinityynguyenn

Nov 26, 2016

Thank you Alain!!! You're such amazing help when we were looking for a used car! Such a funny and understanding guy as well! Now I know who to come see next time I need a car!!! Unlike some other dealers this guy welcomed us in like we were family. BEST EXPERIENCE AT A DEALERSHIP EVER.

gary s

Nov 26, 2016

very nice dealing with all the staff involved in the purchase of a new vehicle. they made the buying procedure less of a hassle than other car purchases i have made. would refer a friend.

Nhaj1234

Nov 25, 2016

I went in to Toyota the other day with a blown out tire. Mike talked with Chris and they got the car in right away. I was sick and they tried to make my wait as painless as possible. I appreciate their input and honesty. I always walk away feeling like I was given the best advice and service. I never feel taken advantage of.

Bad xxx Tacoma!

Nov 24, 2016

I have been servicing my vehicles at Toyota of Naperville for the past 10 years. But about 5 years ago I had the privilege of meeting Mr. Librizzi, and I can honestly say that I would not go elsewhere. Everytime I stop in Mr. Librizzi always has a big smile on his face and never makes me feel like a customer, but instead like a friend; he always goes out of his way to help. If I could give Mr. Librizzi more than 5 stars I would, because he has set the bar very high for others. And for this very reason I just purchased another vehicle at Toyota of Naperville. Thank you to Mr. Librizzi

Joe S

Nov 24, 2016

Working with Tom Clancy was a great experience. He was a very polite and easy to work with. I started my search back in the summer and did not purchase until fall. During the entire time Tom did not pressure me just made sure I had everything I needed to make an informed decision. I would highly recommend Tom and Toyota of Naperville.

William Simpson

Nov 23, 2016

I was very pleased with the salesman at this Toyota dealership I ended up not buying a car because I could not afford it at the time however the salesman was very courteous at all times and the dealership itself was great on their follow-up everybody was very courteous and

Betsy

Nov 23, 2016

Our second purchase at Naperville Toyota and certainly not the last. Stop in and see Dave Avemian. Very professional and willng to work to meet our needs.

Bob Marek

Nov 22, 2016

Tom Clancy and the team made our car buying experience very easy and fast. This was important as my wife does not typically enjoy care shopping. Thanks Tom, A.J. and Dwight.

Justjules

Nov 22, 2016

I went in for scheduled maintenance on my car. I also wanted them to look at the steering wheel because it was making a clicking sound. It turned out that something was wrong with the cables inside the steering wheel, but they didn't have the parts in stock to fix it. So they rushed the parts needed to fix my vehicle from a supplier and I got it back the same day! Mike did a great job keeping me informed about the status and getting me back on the road.

Cyprus

Nov 22, 2016

I went in a nervous wreck, intimidated by the horror stories I've heard and witnessed in regards to sales people and dealerships and was eased instantly. Everyone was exceptionally warm, welcoming and friendly. I was greeted instantly and offered something to drink. I don't think I was left alone for even the shortest of time, not in the way that would be overwhelming or annoying. Jose Rivera was exceptional. He worked very well within my budget and got me a great, custom deal. He gladly answered my millions of questions. The transition through levels for purchase were smooth and each and everyone I dealt with were wonderful and very accommodating. I would definitely recommend Naperville of Toyota!

Dennis

Nov 22, 2016

Kareem Thomas sold us a Corolla on November 21, 2016. From the beginning to the end of the transaction he was helpful, courteous, knowledgeable and above all gave excellent customer service.Dennis

Sandra

Nov 22, 2016

I was there for a recall and Mike gave me some honest information about whether or not I should fix something. I was also having a problem with a Carfax report they ran, but he thoughtfully explained what I could do about it . A wonderful experience! He deserves a raise.

yolanata krupa

Nov 22, 2016

The reason i am writing this is to express how great my experience with this dealership was! When i entered the dealership i felt like i knew i was in the right hands, because all other dealerships i went to they pointed to the most expensive car a say buy this one with out offering a deal or any knowledge, But this dealership has experienced staff members and understood the fundamentals of the customer in what they want and work out a plan to see what fits them and get the best deal possible. With all this i walked away with my brand new car which was a White Toyota Highlander 2016 limited and a Dealership i can trust! -John & Jola

cookie1130

Nov 21, 2016

I would like to thank the staff of Toyota of Naperville. My salesman, Scott, is the greatest; he was so patient and kind with me during every step of this process. His level of professionalism was outstanding all while making me feel so incredibly comfortable. Everyone at this dealership is so helpful. Sara and AJ assisted in making this deal happen for me and I would like to thank them very much!!! Once again, Scott is the best and I had a remarkable experience shopping with Toyota of Naperville!Sincerely,Danielle Phillips aka Cookie!

larafilip

Nov 21, 2016

I can't believe for quick, easy and enjoyable my experience was! I adore my new Prius. Jacob, AJ and Deb were all so kind and thorough!!!

marschke

Nov 21, 2016

We always have a good experience when dealing with Dave Zidlicky. He knows us and always makes us feel that he is working hard for us. From start to finish, he's there. He has everything handled from when we enter the front door until we leave with the new vehicle.Thank you, also, to Carlos in the Business office. Great, personable person. Excellent service received by him as well.Thank you so much, Dave, and also Toyota of Naperville. We've been customers for years and will continue.

frank vaught

Nov 21, 2016

I WILL ALWAYS OWN A TOYOTA, BECAUSE OF THE EXCELLENT EXPERIENCE AND EMPLOYEES LIKE MIKE LIBRIZI . IT IS GOOD TO KNOW SERVICE LIKE THIS STILL EXISTS!! THANKS!!

Monty66

Nov 20, 2016

Thank you Robert Kieda for your professionalism and patience as you worked with me to purchase a certified vehicle. Your communication and follow up in every area is greatly appreciated.

rajivc

Nov 20, 2016

I been to many dealerships to buy a new Toyota Highlander in past 2 months. I visited Toyota of naperville couple times before finally coming back to the dealership to make a purchase. This time I was introduced to kareem and he did a wonderful job to help me make a decision and gave a good service and price.Thanks kareem.

quetta

Nov 19, 2016

The sales person Mr. Meraj Ahmad was so help full throughout the process of getting the best deal. I'm so pleased with the exceptional service and professionalism! You guys are top notch!! Im recommending everyone to you.

Robert Morsch

Nov 19, 2016

Justin Buck our sales person did a great job answering every question we had, and made our buying of our new Avalon very easy.

Remo33

Nov 18, 2016

I was given a very fair deal on my trade in and was shown multiple options for a used car thta fit my budget and interest. The lot is full of good buys and great used options. The finance department worked with my average credit and got me a fair deal. My salesperson was excellent and knowledgeble. I am a person who likes to comb over every detail and Derek worked with me to get me what I wanted at the price I wanted. I am extremely happy with my Rav 4.

Neighbor

Nov 17, 2016

We chose a 2016 Highlander XLE AWD over Enclave, Traverse, and Pilot, all of which we enjoyed for their ride. All of them boast many comparable technical features/prowess depending on trim levels. However, there were numerous nice touches inside and outside in the Highlander w/ a good price point that made a difference. Look and feel of captain's chair in the second row w/ foldable side table, a deep curved-top console between the driver and passenger seats, a long tray w/ a cutout for charging cables to run through, built-in 120V outlet, floor mats like shallow trays to retain water/mud, etc, to name some salient ones. Glass hatch can be easily opened w/out opening the liftgate, which we found practical. 3rd row seat is large enough for 2-3 kids, and when folded down makes generous storage area. Vehicle's size and modern look appealed to us.Matt George did an excellent job showing the car. He was particular about drawing our attention to many of XLE features alluded to above and how they would make our driving experience better. We felt he was honest and treating us fairly when discussing costs, lease vs purchase, etc. He was very patient in answering questions throughout even when it was two hours past their closing time on a Saturday by the time we took delivery of the car.A.J. Reilly was prompt and was quite professional in closing the deal. I found him to be a straight shooter. There was a small discrepancy between a quoted cost, which was the first thing he pointed out before starting the paperwork so that I don't get surprised. It was appreciated. The paperwork went w/out a hitch.I found Dwight Nash friendly and through in explaining services they offer.

Mike

Nov 17, 2016

Had a great experience purchasing a new RAV 4 from Kris Kosinski and the rest of the team at Toyota of Naperville. Kris was both personable and professional, and very knowledgeable about the vehicle. He did a great job listening and representing my interest in making a fair deal. Negotiating was quick and, once complete, Kris made sure everything else was cared for. I'm happy I connected with Kris on the sale, and highly recommend contacting him (630-615-5117) to purchase a Toyota.

AndyOnba

Nov 17, 2016

Traded in my old eclipse for a 2013 Prius C. Got a great deal on my lease, and Derek Mason was incredibly helpful. I'm definitely coming back!

Jim O

Nov 17, 2016

I purchased a used 2012 Ford Fusion and found out after 2.5 months that one of the tires had a defective inner belt that was causing the car to steer as if it was out of alignment. Even though I purchased the car used (as is) the service adviser, Caleb O'Neil, made sure that the tire was replaced with a new one at no charge. He handled it quickly and courteously.

emily1004

Nov 16, 2016

Justin was cheerful, friendly, and extremely helpful. He even checked that day's most recent trade ins for us when we didn't find anything we liked in our price range initially, and that's when we ended up finding the vehicle we wanted!

R. Henning

Nov 16, 2016

Mike was very friendly and answered all of my questions without being pushy. I was interested in a used 2013 Hyundai Accent so we took it for a test drive and then made arrangements for me to take it to my mechanic to look it over. I returned the car the next day and I purchased the vehicle. Overall a very pleasant experience!

Brass16

Nov 16, 2016

David was great during or recent purchase of a used GMC Acadia. This was one of the best car buying experiences my wife and I have had. I would recommend Toyota of Naperville to anyone who asks.

Mayor

Nov 15, 2016

Very nice people all around!i would go back! Love my car, and all the wonderful features. I was considering a Sorrento but was not impressed with the sales people at the Kia dealership.

Angie38

Nov 15, 2016

Dave Avemain, was a salesman who help me and my husband to closed the deal on 2016 Toyota RAV4. Dave is very professional, informative ,paying attention to the details salesman ,guick and hard working . Great job Dave and good luck ! Angelina Nikolov-Trytko

Swatkins60565

Nov 15, 2016

Unfortunately our second car was in an accident and deemed totaled! I immediately thought of Kareem to help find us a used car since I just purchased a new car in September. I called and told him what I was looking for and was able to purchase a car in a few hours! Thanks Kareem!

amatso1

Nov 15, 2016

Everyone was friendly and knowledgeable about the vehicle we were interested in. Dave addressed all our questions and concerns. He also was ot pushy on products/features we were not interested in. I would recommend Dave and Toyota of Naperville for a vehicle purchase.

kris2604

Nov 15, 2016

I bought 2014 Toyota corolla, Kris Kosinski helped me to chose the right car. he gave me a really good deal. great people, highly recommended!!

fuzzydisco

Nov 14, 2016

Recently I went to Naperville Toyota looking to buy a new Rav4. Dave A. quickly greeted me and after a few questions began helping me decide which model was right for my needs and budget. He was very helpful and courteous, as was the whole team. I texted him some questions later that week which he researched and got back to me quickly with helpful information. Dave and the team made purchasing my Rav4 a quick and enjoyable experience with no pressure. The next time I need to buy a new car, Naperville Toyota will be my first stop.

Poulaki

Nov 14, 2016

He was excellent! He was very knowledgeable and took his time with us. We didn't feel pressured at all! I would highly recommend Toyota of Naperville.

Joan Rucker

Nov 14, 2016

Larry Dulik was great to work with! He is personable, knowledgeable, informative, patient and actually made my car buying experience a great and exciting afternoon. Thanks Larry! I really love my new Hot Lava RAV 4! Joan R.

MKendrick302

Nov 14, 2016

We started our car buying experience at Toyota of Naperville based on the online reviews from Google and other sites. Normally I hate buying cars, but this experience was so stress free and pleasant that I could easily see myself returning for future purchases. Jacob Basathia greeted us, listened to our needs, and presented us with several models that fit our budget and expectations. We decided on a 2015 RAV4 with a fantastic options package. Jacob took care of every little detail on our purchase while we waited for the financing manager (very busy place on Saturday, and I can see why). Eren Gonzalez completed the sale in a very efficient and friendly manner. We will be recommending Toyota of Naperville to our many friends in the western suburbs.

Daniel F.

Nov 14, 2016

Purchased my first car for a new job out of college. Harvey Nyien assisted me perfectly. He's great, honest, and does not push the customer at all. He provided really helpful advice and we will certainly go back in the furture. Thank you to Harvey along with A.J. Reilly for helping make the car more affordable.

Daninikki21

Nov 13, 2016

Dave was great. Not only showed me the car I was interested in, but also showed me several other la of the same model, one which I ended up buying. Process was smooth and pretty painless for car buying. He even followed up several times through the following week to make sure I was happy with my purchase and to assist me with any issues I was having. Would definitely recommend Dave.

Dave F.

Nov 12, 2016

Bought a new 2017 Toyota Prius Two from Toyota of Naperville a couple weeks ago. Worked with the same salesman, Harvey Nyien, who sold me my last car (2008 Prius). Harvey is an easy going, no pressure guy. Went over all the features of the new model and we took it out for a short test spin. Getting 8mpg better than the last Prius! Ive never had my last car serviced anywhere other than Toyota of Naperville. Theyve got the best service center Ive ever experienced; clean, modern, easy to get in and out of, and fast. Highly recommended!

Big Toe

Nov 11, 2016

All of my vehicles I take to Robin Clark for service. No worries at all, I drop it off and pick it up when its done. She takes care of all our vehicles without question. Thanks for providing such great service.

CGar

Nov 11, 2016

The atmosphere at this dealership is really consumer-friendly and I would recommend that anyone looking into Toyota begin here. I was helped by Alain who was friendly and informative and went above and beyond to get me a great deal on my new 2017 RAV4. I was also attended by Deb and Kal who helped with extras and finance respectively. They were both ver welcoming and informative. Highly recommend this dealership!

Carg

Nov 10, 2016

Great customer service. They were very helpful courteous and easy to work with. Would recommend to anyone. Kept me informed of the status of my vehicle.

tony cataldo

Nov 10, 2016

Harvey was a great guy to work with on the purchase of my WRX. The process was simple and painless all thanks to the friendly staff that helped me along the way!

Chuck and Nancy

Nov 9, 2016

Nadeem was extremely good at listening to our needs, explaining the various trim options, and being patient with our questions. He did not steer or bias us in any way and allowed us to come to our own decisions. We appreciated Nadeem's outstanding knowledge about our car and made the buying process enjoyable.

Chompers 32

Nov 9, 2016

Janine Turner was a patient and dedicated sales lady and a pleasure to work with in the purchase of my new vehicle. She made my sales experience pleasurable. She is a valuable asset to your company.

Steve Wilson

Nov 8, 2016

From the minute we stepped in the Dave was here to help us out. We were able to test drive the Mazda CS-9 we has inquired about. He also made arrangements for us to take it to our mechanic. There was only one small issue, and Dave offered to take care of it after the sale.I almost forgot to mention Sam who helped us out with a second look at the car (Dave was off that night). She also suggested that we could take an extended test drive, which gave us a lot more confidence in the purchase.The financing department was ok, but not very responsive. I'd recommend having some lending options lined up in advance so you can fairly evaluate their rates.

Doug A

Nov 8, 2016

I was impressed with the way that the salesman greeted me and shared his extensive knowledge of the vehicle. He was courteous and didn't try to pull the wool over my eyes. The vehicle itself instantly helped my decision making process, but he pushed me over the top. He thoroughly explained all of the features, as well as described the quality. I don't think that I'll go to another dealership again.

alyshamtem

Nov 7, 2016

Great customer service! I've been going to this dealership for every new car I've gotten. All of the staff are super friendly and helpful.

rlopez80

Nov 7, 2016

Jacob took the time to really help us look for what we were looking for. He treated very well and gave us a great deal. We are enjoying our car. Thank you for your time and patience!

Christianc87

Nov 6, 2016

In my opinion Toyota of Naperville is by far one of the most professional dealerships I have been to , the best part of my experience of buying my car was being assisted by Leo Acevedo great friendly person laid back and very honest he made buying my car a quick and simple process without me feeling doubtful and feeling satisfied with my decision at the end of the day I know I am satisfied with my purchase and even more satisfied with the costumer services Leo provided me by informing about the dealerships and option I had he made me feel very comfortable and I could tell he is great at doing his job

windycityfred

Nov 6, 2016

Mike Librizzi came and picked up my car at my home, dropped a loaner off, did the work in a timely manner, and returned the car to my residence, Mike has gone out of his way on several occasions.

Jacci10

Nov 6, 2016

Elizabeth was very nice and professional. We came to look at a 2004 Camry with 60,000 miles on it. Elizabeth showed my daughter and her grandma the car first and the next day she showed it to me. She was very knowledgeable and helpful and I would definitely recommend that a friend come to see her.

kayaker78

Nov 5, 2016

I came in for routine maintenance of my daughter-in-law's Toyota Corolla and while waiting and looking around the showroom sipping my complimentary coffee I was taken by a new RAV4 with great styling and color (hot lava). As a very satisfied owner of a 2009 RAV4 I was quickly thinking of a possible trade-in when Dave Zidlicky, Sales Consultant approached me and was most attentive. He offered to quote me a trade-in price. Well in a very short time the deal was consummated. Sold by the vehicle and and the salesman for a most pleasant buying experience. My second purchase of a RAV4 directly from a showroom floor and I could not have been more pleased. Who knows perhaps in a few years this may be another repeat event.

Carole 1979

Nov 4, 2016

As noted above this dealership has some of the brst individuals to work with. Oue sales personwent above and beyond to help us in every way to purchase 2 new cars. She is the main reason we did so

MICHELLE BLAIR

Nov 4, 2016

Toyota of naperville was the best car buying experience I have ever had. Fast and friendly service. We will definitely be back! Thank you so much for everything! I love my car!!!

ddona113

Nov 3, 2016

I have been using the Service Dept. at Toyota for years and have been extremley pleased with everything about the Service Department! Robin in Service is fantastic!!

greg

Nov 3, 2016

I was pleased with the professional service, attention to detail, and response to my questions. Every step of the sales process was handled professionally. David was attentive to my needs and realized I needed time to process as this was a huge decision for me. I drove to Naperville even though I have a Toyota dealership here in town. I am glad I made the drive.

esj7891

Nov 2, 2016

Recently bought my Cerified Pre-Owned 2015 Scion FR-S here. The experience was nothing short of amazing. My Sales Associate, Janine Turner was nothing short of amazing. She gave me a great deal, worked with me every step of the way and went out of her way in so many ways to make this not only an easy and stress-free experience, but to ensure I was happy with the car I was purchasing and that every single one of my (sometimes unreasonable) concerns and needs were met.Did i mention she's actually informed about the vehicles she sells? I'm an automotive enthusiast and the amount of times I have walked into a dealership to ask questions about a car, only to be met with total ignorance over what they were selling has been laughable. Not Janine. Bonus points: She can actually drive a manual transmission. Huge respect.I typically DREAD the idea of buying a car, but this was hands down the smoothest sailing I've ever experienced and I honestly credit it to Janine more than anything. You need a car? Go see her. You won't regret it.We took care of everything over the course of several days. I made several small trips, we settled on a price over over the phone, I put a deposit down, she got the car cleaned up in a jiffy even when I randomly moved my pick-up date up by a day, and she had me out of my old car and into my new one in two hours flat. She never pressured me and she was always patient.Serkan in service also gets a shout out. He listened to my concers about an earlier model year of the FR-S and answered every technical question and historical service question (Within reason) that I could throw at him. He's awesome, too!A++++ Would buy again if Toyota ever makes another interesting sports car to buy. :)

Sylvester

Nov 2, 2016

Customer service is always an amazing experience when visiting Toyota of Naperville, Mike Librizzi has an excellent attitude, a smile and reassurance that the problem will be resolved...Always willing to satisfy the customer, nothing replaces the feeling of knowing that you're being taking care of...

Craig

Nov 2, 2016

Dave is the best dealer representative (not just sales person) I have ever delt with. I live 3 miles from another Toyota dealer and travel here because of Dave.

Seth Mathewson

Nov 1, 2016

From my first contact with Toyota of Naperville online with May Telles and walking in the door to be greeted by Scott Bouma to signing the final paperwork with Carlos, the experience was a great one. Scott answered all my questions and helped me to get the best deal possible on my 2017 Corolla. The entire team made me feel like family.

Landon

Nov 1, 2016

Harvey Nyien and Justin Buck did a good job of working with me when I purchased a new Rav4. Harvey was very knowledgeable about the vehicle and very patient explaining all the "goodies" that came on the vehicle. I would hartily recomend either one or both as a good sales representative.

lukaszadam3

Nov 1, 2016

I was recommended to this dealership and specifically Mr. Kosinski for the purchase of a new vehicle. I called ahead of time for him to find me the exact vehicle, with the terms of the lease and the payments. He called the night before, with all the terms and all information requested. When I drove in Saturday morning, everything we discussed the night before was printed, ready to sign. No arguing, no falsehoods, no tricks. Everything was ready, I was in and out in an hour with a new vehicle.

Smileycarr

Oct 31, 2016

I worked with Janine and she was very knowledgeable and took the time to show me everything I wanted to see. She was not pushy and I did not feel pressured into anything. She really listened to me and what I was looking for and provided me with many options so I could choose the best car and the best price for me. Once I made my decision the process to purchase the car was very easy and quick!

Kathleen123

Oct 31, 2016

For many years my Father and Mother myself my two sisters have purchased various Toyotas from Jacob Basathia. He is a very intelligent and trustwothy man. He makes the car buying process very easy and gives help and information when asked. I am someone if pressured will leave the dealership, he has always made me feel comfortable buying a car. We feel that our deals are fair and we are well informed. Jacob Basathia is the number one reason we come back to Toyota of Naperville. We have all been very happy with the Dealership, the serive department and even the people who answer the phones. Overall a very good experience.

Manos

Oct 31, 2016

We bought our Toyota with Mike Beck. He always helpful since the beginning without being too pushy. He is also knowledgeable and friendly. Highly recommend!

Jimmy2x

Oct 30, 2016

Mike Librizzi took care of me. My car was ready sooner than quoted and Mike went over all the service points in detail. Excellent experience

TonyMe

Oct 29, 2016

Mike Librizzi was knowledgeable and friendly.All the vehicles issues were resolved on the spot and in the timely matter. Thank you Mike for your help!Tony M.

Betty B

Oct 29, 2016

Excellent salesperson. Very helpful and knowledgeable . He took a lot of time with us and made sure we understood the functions of our new car. We would highly recommend him.

kaylee

Oct 28, 2016

matt our salesperson was very informative, he answered all our questions and took a great deal of to show us and make sure we understood all aspects of the deal and the truck. the truck was everything we wanted and really exceeded our expections.

William Brabec

Oct 28, 2016

Kareem was very helpful, met us in the parking lot have gave us his card and we were on our way. He was very helpful in making sure we received the car that we wanted and did all in his power to make sure we were satisfied threw out the entire process. Overall excellent customer service and a excellent experience.

htaine

Oct 28, 2016

Kareem Thomas took exceptional care of me from the time I walked in to the time I he had taken care of all my issues. They took care of every concern I had and even paid for the repairs to my used car purchase. This is unheard of for a dealership to take such pride in their jobs and genuinely care about their customers. I took my car in to my mechanic for some needed repairs and brought the receipt to the dealership and they cut me a check with no questions. The business manager Gary Jaros went above and beyond to get me financed and even gave me a ton of specific tips to get on the right road to fix my credit. He had no reason to be so helpful other than he is a good respectable human being which we need more of in this world and especially in the sales industry. The used car manager Push Singh made all my problems go away. He was very attentive and speedily resolved the few issues I had. He was very kind, caring and understanding.

Canman

Oct 27, 2016

Fast and friendly service and sale department. Theses folk listen and get things done on time.i couldnt be happier with my service representative Mike Librizzi

Liz Solis

Oct 27, 2016

Our salesperson Felix Nieves was very professional, helpful and knowledgeable on all Toyota models. We are very satisfied with our purchase, will definitely recommend to friends and family.!

Mike

Oct 27, 2016

I have now purchased two vehicles from Larry Dulik and Naperville Toyota. They are absolutely best in class in every regard. The sales team is professional, the service is excellent and I will never consider going elsewhere. There are a number of dealerships much closer to my home and given my positive experiences along with the consistency of service excellence I'd never consider going elsewhere.

mrsrit3

Oct 26, 2016

Great all around. Everyone went out of their way to make sure I was a happy customer. I have bought from this dealer before. I have a Toyota dealer closer to where I live and won't use them.

122626

Oct 26, 2016

This was hands down the easiest and quickest car buying experience. Kareem was very helpful and knowledgeable, nicest person to be around. Kareem was easy to talk to and very professional at the same time. A lesson to all the sales people of there-a little humor goes a long way!Thanks for all your help Kareem! Gabby & Rad S.

RG

Oct 26, 2016

I had a good experience from the moment I walked into the showroom of Toyota of Naperville, until I drove off the lot. Robert Kieda was very helpful in giving me a price that I was comfortable with, and overall positive shopping process.

bogdan5

Oct 25, 2016

Derek Mason was the bomb. Excellent service and very knowledgeable sales consultant. He offered us bunch of options and explained each step of the purchase with a lot of detail.

jenni nguyen

Oct 25, 2016

Our sales associate Kareem was extremely helpful and exceeded out expectations! He did everything he could possibly do to help us out and I can't say how happy we were with him and this dealership!

BetsyP

Oct 25, 2016

I am so happy with your service dept. No matter how big a job or how small, I am always treated well. Robin has been taking care of me and my siblings for at least 8 or 9 years and she is always direct with me, no bs and I love that about her. And Jeff had been very diligent about keeping me in the loop with my 2009 engine recall. If the mechanics can keep me safe on the road as they had been, I will always be coming back.

Packers

Oct 25, 2016

We had a good experience. No haggle for prices. Very friendly and honest. I have been going to them for years so I am not surprised

123456789!!!

Oct 24, 2016

My Hyundai broke down while out of state on business. Needing a car in a hurry we went to Dave who we have done business with before. He saved us a lot of money, gave great advice and made the unexpected and unplanned buying experience painless.

BJMF

Oct 24, 2016

Dave Zidlicky's informed, no-pressure, genuine approach helped us find the best car for our family's needs. His experience and professionalism was welcomed after experiencing sales people at other car dealerships. We highly recommend Dave!

ThankfulDriver

Oct 24, 2016

Honestly, I usually hate car shopping. Not my cup of tea. But the staff at Toyota of Naperville made the process run smoothly and were responsive to our needs without pressuring us. I appreciated that they gave us an estimate of how long it would be until we were out the door. Thank you to Dave Avemian for a great experience.

pauljbati

Oct 23, 2016

Amazing experience from the moment I walked into the showroom until I drove off the lot!! Will spread the word on the great staff here!!

aa50

Oct 22, 2016

I have been seeing Chris Maltizo for my vehicles for over a year now and I am completely satisfied! I own 4 Toyota vehicles and Chris has repeatedly offered exceptional service advice. Whenever there is an issue concerning my vehicles, I am made fully aware of it and can always trust his judgement regarding the repairs. He always makes sure the problem is fixed as soon as possible and that I am not inconvenienced. Pleasure to be his customer and I definitely recommend him!

Lynne

Oct 22, 2016

Jacob not only found me the perfect vehicle, he was kind enough to deliver it to my fathers house 25 minutes away and work beyond his scheduled hours for today.

Matrix

Oct 22, 2016

I've been a customer of Naperville Toyota for about 13 years and just about every single time I need to go in for service, I've had an excellent experience. While all of the service advisors that I deal with are great, for the most part I deal with Mike Librizzi. Whenever I have to come in for something, I am always very well taken care of. If I could give him 10 stars, I would.

camry123

Oct 22, 2016

Love the '17 model! Comfortable and roomy! Great value!Comfortable and spacious interior with above-average rear seat space; easy to see out of; luxury and sport trim levels cater to different driving preferences; user-friendly interior controls; smooth and powerful engine

Fmercha1

Oct 22, 2016

Had a great, easy experience thanks to David Z! I will come back! He is professional, and made our lives a lot easier! Thank you!

Donaldromeroatgmail.com

Oct 22, 2016

Dave and the staff at naperville toyota are fast and efficient. He showed us exactly what we were looking for and didn't try to push us towards something we didn't want. This is the reason we come back to this dealership again and again.

tn2016

Oct 21, 2016

Tom was very helpful,very professional and friendly.He made sure that we were comfortable and we get the best deal Overall we had a great experience.

Carl Armstrong

Oct 21, 2016

I bought a used Prius C from Toyota today; Nadeem was the guy helping me out and it was a thoroughly relaxed experience. He steered me to a vehicle that fit my needs, was never pushy, and worked with me instead of barreling over the top of me or giving me the runaround. It was great. Thank you!

Suzanne37

Oct 21, 2016

Mr. Dulik went out of his way to give us the best possible price on our new 2017 Rav4. Which we are very happy to have purchased. All of the employees whom we were in contact during our purchasing process of our new vehicle were equally PROFESSIONAL, KIND, AND KNOWLEDGEABLE during our experience at Toyota of Naperville.

Suvlover

Oct 21, 2016

Icon Correa had great follow up on pricing. David Avemian gave us an excellent buying experience. Great product knowledge. He was very responsive to our needs. Thanks!

Francis Lichon

Oct 20, 2016

Our sales person, Harfey was excellent. He was extremely knowledgeable, explained safety items on the vehicles we test door, was not pushy, and overall did an excellent job helping us purchase a new Siena.

Suellen Spencer

Oct 20, 2016

Great location, was able to take home car that day, sales man was a real gentlemen. Finance man helped my daughter to afford her payments.

122903

Oct 20, 2016

Mike was helpful and very friendly. Mike was able to estimate my time and he was right on target and informed me of all work completed on my vehicle.

Elec2bDeb

Oct 20, 2016

Mike is great to work with, very professional and helpful. He took care of my vehicle and made sure my loaner had lumbar support due to my bad back. He went the extra mile when the loaner did not have lumbar, he went and got me a loaner that did right away.

Laura Keyser

Oct 19, 2016

I brought my 2008 4 Runner in yesterday for scheduled maintenance and also because my rear defroster and rear windshield wiper weren't working. Right away my service advisor, Mike Librizzi asked if the rear window was open- I didn't think so- but he told me that if it were open only a tiny bit, that it would disengage those functions. Sure enough that was exactly the problem. These guys know their cars and I was relieved that I wasn't going to have a huge repair bill!They have a rewards program, that you don't have to do any thing for- each time I come in it always seems that they take something off the bill. Also Mike provided me with a $10 off coupon. It was a short and pleasant wait and I drove off with my old SUV looking sharp after a free car wash!I've been a customer here for many years and I've always been pleased with the courtesy and professionalism of the whole staff. Working with Mike Librizzi yesterday was a pleasure. Thanks!

stacy30

Oct 19, 2016

Had such a great experience buying a car here. They showed me a few cars that had what I was looking for and really worked with my budget in mind.

napertrainnut

Oct 19, 2016

Extremely clean and large facility. Service advisers very knowledgeable and courteous. I especially like the large and comfortable waiting area. WIFI is available with computers for those that don;t have their own.

Seredman

Oct 19, 2016

This is the second time I have visited Toyota of Naperville, and each time was a great experience. This visit was made super easy. The employees are friendly, welcoming, and accomodating.

ROBERT RHODES

Oct 19, 2016

Justin was extremely helpful and considerate.His knowledge of the vehicle without asking others was refreshing.He did not push other vehicles on us.Would recommend Justin to anyone!!

Fediwab

Oct 18, 2016

Walked in with some concerns about my car and Chris was able to put me at ease with his knowledgability and thoroughness. He pointed out what was wrong and a number of possibilities that can cause it. What sounded like a major repair turned out to be a simple inexpensive solution.

CAbramofsky

Oct 18, 2016

I am always greeted, my purpose in coming determined, and suggestions made when having problems, such as low tire or flat tire, and regular maintenance problems. The staff is always friendly and courteous. It is a very comfortable, clean dealership and I look forward to service visits.

Sarah Parker

Oct 18, 2016

fast easy pain-free experience! Janine is super knowledgeable and awesome to work with! Felt very comfortable buying my first car! I absolutely love it and would def recommend Janine!

Pjj989

Oct 18, 2016

I went into Naperville Toyota just to find out how often they get used scion tc's on an estimate and definitely decided this will be the dealership. First dealership to not insult my vehicle or try to butter me up to trade it in just to slap me in the face with a garbage offer and I got a tour of the dealership. I know to some the tour may sound dumb but keep in mind I've been to probably about 30 dealerships so far and this is the first and only dealer to give me a tour and make me feel welcome there for more than just my money. When I am ready to buy I will be back at this dealer looking for Justin to make my purchase as I know I'll be treated like family there.

sylwia

Oct 18, 2016

Robert Kieda is a terrific salesman . I have bought more cars from him than I can count. Always great experience! I will keep coming back to him every time.

Jeff

Oct 17, 2016

Went to dealership to test drive Highlander. Excellent customer service experience. We worked with Janine Turner. Professional, courteous, patient, understanding. I would come back to dealer in future when we shop again for a car.

CarBuyer

Oct 17, 2016

Had an excellent experience at the dealer. Matt George was a pleasure to work with and Sales Manager Jon Thongphadith was very helpful. They are honest and straightforward to work with. They really worked with us to get the best deal on the van we were buying. I would recommend this dealership to anyone looking for a Toyota. You will not be disappointed. Also credit to Lisa Zwier who made the initial contact by email.

bhollis4

Oct 17, 2016

Jacob Basathia provided excellent customer service. He truly went above and beyond to help me pick out my new car. He was extremely knowledgeable about every car we looked at. He was very polite and did not treat me like "some dumb girl." It was an incredibly easy process.

Kathy

Oct 17, 2016

We had a service engine light come on unexpectedly the day before we were heading out of town on a family trip in which we needed our truck, Mike Librizzi was able to get out car in the same day, diagnose the problem, service the truck and get the truck back to us the same day. Mike went out of his way to make sure our car was in proper working condition and ready to go for our trip. This type is service is the standard at Toyota of Naperville as we have been bringing our truck there for over 7 years. We will continue to be loyal customers and recommend the dealer.

Nikovon

Oct 17, 2016

Kareem Thomas was my sales rep and the first one to notice our searching eyes. He listened closely to our situation and showed us appropriate vehicles and never pushed us in any direction. Great people surrounding him to help smooth the paperwork part. I'd go back

Satisfied customer

Oct 16, 2016

Another excellent buying experience at this dealership. Larry is always a pleasure to deal with. Called him before coming in and he had pulled up one of the cars we had discussed. When I went to pick up my purchase, he was waiting for me. Would recommend Larry and the dealership to anyone.

Bigholm

Oct 16, 2016

Walked in after finding a Highlander we were interested it. Spoke with Mukesh Mehta, who was more than helpful. Took the car for a test ride on their test track (What an innovative idea that is! Cobblestone, railroad track, steep hill!) Mukesh had answers for all of our questions, and helped set up our trade in as well. All in all, it was a low stress incident, and we had Mukesh to help us along the whole way. Everyone the whole way through was polite, friendly and helpful. I highly recommend the whole establishment, and plan on coming back in a few years to get the wife a new car. Job well done, to everyone, especially Mr. Mehta!

mylesabove

Oct 15, 2016

This is the 5th car that I have bought from Toyota of Naperville. The MAIN reason that I purchase there is because of the exceptional customer service that I received from Sales Manager Peter Murray & my #1 Sales guy - Scott Bouma. Most dealerships make you feel very uncomfortable when you walk in & the whole process especially negotiating can be a nightmare. This is why I ONLY shop at Toyota of Naperville because I get to work with the AMAZING Peter Murray & Scott Bouma. Not only do you get an INCREDIBLE car at a FANTASTIC price but you walk in as a customer & leave as a life long friend. I sell real estate for a living & a it is mandatory that I have a wonderful car. This is why I HIGHLY recommend ALL of my friends, colleagues & clients to Toyota of Naperville. Once you deal with Peter & Scott, you too will be a "lifelong" friend & customer! I GUARANTEE that you too will LOVE this dealership! I put my reputation on them! Kathy Myles Remax Action

jey2

Oct 15, 2016

Sudden appearance of multiple warning indicators in brake system. Service department took car immediately, identified problem via computer diagnostics (bad wheel speed sensor in ABS system), replaced wheel hub, and I was on my way in less than two hours. This car has had few problems (100+K miles), but support has been excellent.

Chris847

Oct 14, 2016

Dave Avemian was a great help when my 2003 Toyota Camry reached 176,000 miles. Knowing the quality of the product made my decision much easier and he was patient in helping me get a great deal and made the process quick and painless. I recommend this dealership!

EdfromIowa

Oct 14, 2016

My wife, 4 yr old son, and I were driving back to Iowa City from Chicago, when I noticed a red liquid leaking from the engine. Luckily we found Toyota of Naperville nearby and drove there. Mike was great! He kept on top of things, emphasized to the service guys the importance of getting us back on to road. He also retrieved our son's car seat and installed it in a loaner car for use during the 4 hour water pump replacement repair. We also loved the comfort and amenities in the waiting area. My son loved the good WiFi. I have used the Toyota dealership in Iowa City and thought their high level of service was an "Iowa nice" thing, but clearly it is a Toyota thing as Mike and the Naperville team showed me!

Car buyer

Oct 13, 2016

We bought a brand new car from this dealership. Salesperson offered us very good price and service was excelent and efiicient. Liked the whole experience at this dealership.

MARSHALL S

Oct 13, 2016

Toyota of Naperville has been my dealership for the past ten years. The first car I purchased was a new 2006 Scion TC. Then I purchased a new 2013 Scion TC. And now I just purchased a new 2017 Toyota Corolla. My experience over the past ten years has been nothing but positive! From the sales staff to the service staff everyone is friendly, professional and trustworthy. Ben Curcio was my first salesperson and Justin Buck has been my salesperson for my last two purchases. Robin and Chris in Service are my favorites service people. And Eren in Finance as well as Peter (a manager) were very pleasant to work with. Toyota of Naperville also has an excellent and comfortable waiting area. Everyone is treated with the utmost friendliness and professionalism. Also, the Toyota Brand is a brand you can trust and very good quality. I have never had any major issues. These are the reasons I rate Toyota of Naperville "Five Stars "!

LizB

Oct 13, 2016

Brought my car in for scheduled service. Was super quick getting me out the door to work on drop off. Very shortly afterwards, I was called to say the car was readyour. I appreciate the fact I can stay with the same service manager.

1chrisc

Oct 12, 2016

In need of another vehicle and burntout by the stereotypical "car salesman" experience we decided to give Toyota of Naperville a try. We worked with Dave Avemian and were happily surprised and impressed by his dememeanor and approach to car sales. He and Chase treated us with respect and didn't waste our time trying to butter us up or by using outdated negotiating/sales techniques. We worked together and arrived at a great price on our vehicle. We were very comfortable throughout the experience and are more than happy with our purchase. If you're in the market for a new or used vehicle I highly recommend Toyota of Naperville!

archie18

Oct 12, 2016

the service department at this dealership provides outstanding customer service. never any drama meet or exceeds my expectations. all the service advisors I have dealt keep you informed of the work being done and the timeframe it is to be completed

Blueline5

Oct 12, 2016

Had a good experience buying here. Pricing on the new vehicle was more than fair and they gave us a solid offer on trade. Salesman was great. Low pressure and easy to work with. He made it an enjoyable experience.

bigmamma2

Oct 12, 2016

I received a nail in my front tire of my new camry and was worried to drive it since I drive the toll way so I came into the dealership to have it looked at and worried that this would cost me a new tire. I spoke to Robin which she immediately got my car into the shop to have it looked at. And to my surprise it was a small screw and no repair was needed. Thank you so much for the quick and super customer servicer that I was in and out during my lunch hour and made it back to work on time. Thank you Robin for the great service.

edgar16

Oct 11, 2016

The entire process was easy and the staff was easy to talk to. I will definitely recommend to friends and family who are looking for a new or used vehicle.

erocafella

Oct 11, 2016

I have been brining my van in for service here a the entire staff is courteous and knowledgeable. The waiting area is very comfortable to work in while you wait for you car to be done. Chris Maltizo has always been honest with what needs to be done with my car. He is a pleasure to work with.

Jono300

Oct 11, 2016

Chris has excellent customer service and have brought all of my vehicles to him to have serviced. He is knowledgeable in what services needs to be performed.

Conner_White13

Oct 10, 2016

They took the pain out of shopping for a new car. Very friendly people, large selection of new and used vehicles. The price was spot on!

Blondshopper

Oct 9, 2016

What I expected is far from what happened. May be I got lucky or all the sales people are as good as Peter Forberg who greated me at the door. Went for a test ride, talked to his manager, Tim who made me a great deal with no high pressure. The people are working very efficiently, had all the paper work done and any extras in 2 .5 hours. I was also impressed by the size of this dealership inside and outside. I highly recommend Peter to be your sales person. Thank you Peter, Tim, and Staff for a great deal, the car I only dreamed about, and my new friend,Peter!

Luisloza04

Oct 8, 2016

Toyota Naperville and Dave got me a really good deal for the vehicle I wanted. Great experience from beginning to end I went home happy with an Aweosme car

kate

Oct 7, 2016

I've never purchased a car from a dealership before, but the experience was better than I expected it to be. I worked with Andres; he was extremely knowledgeable and a pleasure to chat with, plus he had a calm demeanor, so he put me at ease. I'm happy with my purchase and would recommend Andres (and Toyota of Naperville in general) to anyone looking to buy a car. (Thanks again!)

Dbhalleck

Oct 5, 2016

I recently took my 21yr old camry wagon in to be serviced and was given some bad news. Faisal Haque in the service dept described everything that would need to be done to fix my car and what my options were. After discussing everything, I decided it would be best to get a new car.Tom Clancy fielded all of my questions about several different makes and models of cars and trucks to help me choose a car that would best fit my budget and goals.

jfreeman82

Oct 5, 2016

Was a little nervous going in because I tend to shy away from dealerships, but after working with Scott and the team I am glad I went to Toyota of Naperville. Excellent service from everyone I spoke with. No shady tactics, no BS, it was great. When it's time to upgrade our other car, I know where I'm going!

mirandaandrew

Oct 4, 2016

If you go to this dealership, make sure to ask for Kareem Thomas. I was nervous this would be a long process full of complicated, unanswered questions, but Kareem met us with a handshake and a smile, gladly answered every question, and had us driving off the lot in our new car, completely satisfied. If you're talking cars, talk to Kareem.

Carcustomer23

Oct 4, 2016

Greeted at the door by Kareem who then proceeded to answer all of our questions. We felt listened to, not pressured. We purchased a Rav 4, and everyone we encountered during the sale process was friendly and courteous. Service and inventory make this a top dealership in the area.

Joe Aurora

Oct 3, 2016

Thanks to Dave Avemian for the excellent experience! This car is the fifth car my family has purchased at Toyota of Naperville. The excellent friendly experience we always have there keeps us coming back!

toyowner

Oct 2, 2016

Bought a new car. Service was quick and a deal was made quickly even with a trade in. I appreciate the professional way I was I treated. Will be back.

Mavi

Oct 1, 2016

Best seals man Kamran Zaidi Best showroom manager Peter Murray Best Finance Manager AJ Reilly Gentelmans please keep it up Toyota of Niperville should be proud because they have team like you thank u all

Ompeace33

Oct 1, 2016

Thanks so much to Dave Avemian for his knowledgeable help not only in selecting a car but in making all aspects of the process work out. He and everyone we worked with at the dealership were so friendly, helpful and efficient. Great experience. Love my car!

Danny Circelli

Oct 1, 2016

The associate that helped me, David Zidlicky, was not only very informative and helpful towards my search for a new car, but also helped make the entire process quick and easy. I would definitely recommend him to anybody interested in great service.

Nick P

Oct 1, 2016

I have bought two cars from Naperville Toyota. And I have no doubt I will buy my next car there as well. Dave was very helpful and knowledgeable. He helped make the purchase process quick knowing I was somewhat pressed for time.

Andy

Oct 1, 2016

Dave was really great- knowledgable and quick. Made the buying process easy. I would recommend him without question and look forward to buying from Toyota of Naperville again.

Robyn Greenfield

Sep 30, 2016

I came into the dealership to purchase a mini van I seen online, Kris and Robert made my experience awesome! I would definitely recommend working with them to anyone. I worked with Kris in the am and mentioned, I hope to be back with my husband later. He told me to ask for Robert, if I come back. Thanks, Kris because Robert took in the vehicle on a trade and new the previous owner and gave it great reviews. Thanks for making our experience great with the awesome service and you weren't too pushy either. Also, after we agreed upon a price, and they did work with us on that, we went to Gary in the finance dept. He also helped us get into an extended warranty. I had questions the next day, and Gary jumped back into action to make sure we understood and he too, was great to deal with. By far, I would drive again, another hour to visit this dealership to buy a car. Great job, and great people!

Greg

Sep 30, 2016

It was a very great experience being in this Toyota dealer especially to Kris sale guy who explain to us in details, payments options and more. Thanks Kris

Monia4151

Sep 30, 2016

the best service I've ever had. Thank you Kris from your professional knowledge and your help! Very nice and friendly atmosphere. Kris was very helpful. Thank you!

SrikanthDyta

Sep 29, 2016

Me and my friend visited the dealership with a mindset of getting an idea about the prices of 2016 and 2017 Sedans (Camry and Corolla) to know whether they fit in my budget. We worked with the sales representative viz., Kamran Zaidi. Kam Zaidi is a very diligent, professional and knowledgeable person who understood my needs, showed different options and finally offered me a very good deal on a Toyota Certified Corolla LE Plus (just 20K miles) - I would say that's a great deal of the day in my perspective as it was a perfect fit for my budget. Me and my family never expected to buy a car on that day. I was truly convinced with the deal and without any further questions or thoughts I paid $4K down payment - that's a SCINTALLING BUYING EXPERIENCE and that too for the first time in the US!!!. I sincerely appreciate Kam Zaidi's sincerity, generosity and his help in making my first car buying experience very pleasant and exciting. Besides that he ensured all the paper work is done in a timely manner. I would recommend Kam Zaidi is a must-go to sales representative at Toyota of Naperville.Once again GREAT dealership and GREAT customer service. Hoping a GREAT after sales service too! :) :D

Wil2016

Sep 28, 2016

He was very helpful on finding out what we wanted and for the the budget we need. Make our experience easy to get a car we needed to help our growing family.

Peter Bistolfo

Sep 28, 2016

Thanks to Harvey Nyien today 9/27/16. He was our salesman two years ago when we purchased a 2014 Camry XLE. I have been having issues with my tires for more than the past nine months. Started noticing vibration and annoying noise around 17k miles. Had checked at 19k and it was confirmed the tires were defective but Bridgestone wouldn't do anything and this dealership only offered minimal dollar assistance. Had reason to bring car in for tire losing air today. While browsing the showroom I saw and greeted Harvey. He still remembered me. After brief owner dissatisfaction conversation Harvey was able to waive the cost of todays repair and introduced me to the Service manager where we were able to mutually agree on a tire replacement at 27k miles. Thanks to Harvey, customer satisfaction is his major priority.

Tom Ruggio

Sep 28, 2016

Had three minivans in mind and test drove all three. After thinking about the cars and what they each offered, came back to Toyota of Naperville. Bought the Sienna because of Janine Turner. She was pleasant, knowledgeable and laid back in her approach. Her knowledge of the vehicle during the test drive sold the car. After the car was ordered Janine called and texted us with reports on the cars delivery time frame. Picked up the car, received a complete tutorial on all the Sienna's features and drove off as a happy, satisfied customer.

Lydia Maestre

Sep 28, 2016

Looking for a reliable car for my growing family. He listen to what we wanted and help us keep it affordable for us to get my family a better car with a second child coming.The dealership is beautiful.

we 12345

Sep 27, 2016

I appreciated the experience and patience of Dave Zidlicky and Harvey Nyien. They both went out of their way in assisting me find the best car for me.

Charles Jorgensen

Sep 27, 2016

Our salesperson, "Tod Croft" took the time to establish an excellent relationship with us which helped him to determine and hone in on our needs, then he thoroughly trained us in the specifics of the two cars that we had narrowed our selection down to. As a result, we were able to make an informed decision in understanding and selecting the vehicle that was right for me, my wife, and my family. He walked us through the financing packages again explaining the pros and con of each one clearly so that we understood which option would best suit our budget. What really amazed me was how throughout the entire experience I felt like I was working with an expert car man who's sole intention was to put me in exactly the right car for me and then to make sure that I got the very best deal that was available. I genuinely believe that Tod wanted the very best for me and my family and would do whatever it took to get that for us. I also have to mention Gary Jaros in finance who was simply a joy to work with. Normally when you get into the finance office in a car buying experience there is an uncomfortable feeling like you are about to be taken advantage of. Not so with Gary! Again like Tod, it was like working with a member of you own family who just wanted to make sure that you were well taken care of and that you understood all of the details. After closing the deal we went out to get our new car, it was late in the evening. I thought that Tod probably went home by now, but there he was waiting for us because he wanted to pair my wife's phone to her new car and make sure that she understood how to use everything in the car. Well done Tod! You certainly sold us on you and Toyota of Naperville. Seriously, I believe that this dealership should train other dealerships on how to bussiness. And as for us, I do not intend to purchase a car from anywhere else in the future! I am sticking with Toyota of Naperville.

ChicagoStylePizza

Sep 27, 2016

I would recommend working with Justin Buck. I was referred to him by a friend and dropped in with little notice. He was still able to help me buy a truck while dealing with his scheduled appointments.

kurt720

Sep 27, 2016

Tom Clancy made me feel comfortable in buying my new car. Established an outstanding relationship between us. Everything went smooth in the purchase and driving away very happy.

goodfella

Sep 27, 2016

Justin Buck was referred by a friend. Was absolutely the best car salesperson I have ever dealt with, bar none. I would definately come back to dealership

Abby26

Sep 27, 2016

Kareem was a very good helper on showing us the right car with a positive attitude.. A great salesman. We will definitely recommend him to others.

Magdag

Sep 26, 2016

Great experience Everly time... They always give the best prices, best service! Our rep, Robert is a pleasure to work with.... Answers all questions and dokes everything to make the transaction go smooth..Thanks!

Liz Gray

Sep 26, 2016

The staff was very patient and helpful. Overall, we had a very positive experience. We even walked out of there with 2 brand new cars!

Aconeys

Sep 26, 2016

Had a great experience working with Nadeem Mirza to purchase our certified pre-owned Camry. Would work with him again anytime! The entire dealership was very helpful and made the experience enjoyable.

adeyemi1

Sep 26, 2016

Kam Zaidi the Sales Rep is really awesome. So professional, patient, and helpful. He walked me around and made sure I was satisfied with my choice of car options. He was gentle, and handle all the transaction flawlessly. Oh Joe! He was really awesome too. I will always recommend this dealership for all your brand of Toyota and Scion product purchases.

Casey Murphy

Sep 26, 2016

Great experience all around, Jacob was great! He was very personable and easy to talk to. It was also very quick and smooth from start to finish, with May getting a hold of me very quickly about my inquiry, to Jacob, and then finally Gary who made the legal part of the process easy to understand and actually enjoyable.

BV123

Sep 26, 2016

My experience at Naperville Toyota and with sales staff was excellent. They all were friendly and very helpful. Special thanks to Andres Manjarrez for all the help, kindness and time spent to assist me in the process. Really appreciate it and you made a stressful day easy and comfortable and took the stress away! Thanks for everything Andres!

gusboss

Sep 25, 2016

We were looking for a new Prius and Dave Avemian helped us during the process. We were trading in our Corolla lease for a new Prius and Dave made the process very easy and affordable. He was able to get us the car and trim we wanted on a budget we could definitely afford. I would recommend him to all of my friends and family that are looking to get a new Toyota vehicle.

laly632

Sep 25, 2016

After visiting many dealers for a purchase of a new Toyota SUV, me and my husband were understandably exhausted. We wasted a lot of time at other dealers so we had limited time when we visited the Naperville toyota dealer. Harvey greeted us at door and after we explained the situation to him he was fast and efficient in getting us numbers ready and made the process a lot smoother. We were happy with the numbers and we purchased vehicle. We were impressed with the staff and the whole process that we will most likely be back to purchase second vehicle in the near future!

Adriana Jaime

Sep 24, 2016

Our sales representative Alberto H. was great! He was very helpful and attentive. The moment he saw us he greated us with a smile. He answered all or questions and two days after our purchase followed up with a friendly phone call to make sure we were still happy with our purchase. The finance representative was also as friendly and helpful.

Buddy

Sep 23, 2016

I was very impressed with the hospitality from the moment I walked through the doors. I was introduced to Mr. Peter Murray who in turn assigned Mr. Dave Zidlicky to work with me. As a senior cirzen, I was impressed with Mr Zidlicky.professionalism, his patience. and willing to listen to my concerns and questions. I would recommed Toyota of Naperville to anyone.

22spyder

Sep 23, 2016

I went in there not really knowing what I wanted but for sure wanted to test out the frs. We took it out. Was the best car. David really got me interested in the car. David is really helpful on trying to get the car you want. For sure when I'm donr paying the Frs David you better be there cause I'm planing on buying another Frs :) david your the best. Car was more at the location but on online was $1,000 less and he matched it with out any problems. Helped me save money to. And made sure I left with that car

Joanna

Sep 23, 2016

Kareem showcased an amazing honesty, sense of humor and straightforwardness, catering to the all parties involved in our car buying experience. He even learned some Polish to communicate with his clients. We laughed, we made a great deal, we drove home happy on a Friday night.

Andrzej55

Sep 23, 2016

Kareem understood our needs and wants and found the best possible deal meeting those. He put us in a great mood and made the car buying experience a surprisingly pleasant one.

Marula123

Sep 22, 2016

Great serviceVery helpful salesperson.No problem with trade insClean and nice serviceI recommend this business for every one who is looking to buy new car and come out with smile on his face.

pb588

Sep 22, 2016

I would recommend to anyone to meet Brian McGinely, who helped us with our last two Toyota vehicle purchases . He provides the great customer service to make sure that we have the best car buying experience every time!!!! If you are buying a car, look no more. Go meet Brian at Toyota Naperville.

Pdtowle79

Sep 22, 2016

The salesman I worked with, Dave, was absolutely perfect! Very accommodating for me and my 2 year old son. He made the whole experience very efficient and pleasurable. People like Dave and the rest of the staff there are the reason I will always do business at Toyota of Naperville.

J Kraz

Sep 21, 2016

We visited the dealership to purchase a new Toyota Camry. Tom Clancy was very knowledgeable about the technical features of the vehicle and easy to work with.

Lester Hummel

Sep 21, 2016

Spent 3 visits and a test drive with Janine. Excellent product knowledge. She listened to us and offered a pleasant demeanor. She has wonderful products, good follow through, and a good attitude.

Meath352

Sep 21, 2016

After looking at many different dealerships for an SUV that suited my needs, the 2016 Toyota RAV4 stood out amongst its competition in all areas! Although, what really pushed me into going back to Toyota, after my first visit, was the incredible customer service!Although my father was with me to make this purchase, Justin Buck was the only sales person, in comparison to the competition, that took the time to explain to me, as a 21-year-old new lessee, everything that I needed to know about the 2016 RAV4 and the process of leasing a vehicle! Justin never pushed me into buying anything when I first came in, unlike the other dealerships, which made my experience 100X BETTER! The college grad program and free maintenance for two years was an added bonus that really closed the deal so thank you for your time and expertise during this process, Justin!

SkylerSlover

Sep 21, 2016

I loved this dealer because the employees were extremely friendly and didn't try to scam me into anything. Both me and my fiancee bought new vehicles here you should too!

Fmily

Sep 20, 2016

He did a very great job.We were very pleased with his service ,me and my family are very happy with our new camry se purchase,.Contact him soon because his very busy:)

SO

Sep 20, 2016

Buying a new car is not my favorite thing to do. Walked into the Toyota of Naperville dealership just to look, after visiting several other brands. Buy luck of the draw, Tom Clancy was next up! From the first moment, Tom made our looking, test driving, selecting and closing the deal very enjoyable. He is a calm, low-pressure person who is there to help. We felt comfortable talking to Tom about our needs and our price objectives. Once I decided that I had to have a red RAV4, he made it his goal to find one for me. He is also the first person to ever offer me an "inbound refundable" option - if he found the car, I could decide to buy, or have my $500 deposit back. Finally, once I made the decision to purchase the car, his explanation of all the features was very helpful. It's only day one with my new car - but this morning's followup call made my day! Tom is a pleasure to work with and I highly recommend him.Finally, thanks to Gary Jaros for his help on the money end of things, again very enjoyable to work with!

Andrew

Sep 20, 2016

I just wish I didn't feel so much pressure from some of them. But I ended up buying from them because it seemed like the used cars were well cared for.

Kgvet

Sep 20, 2016

I bought a Toyota Highlander from Naperville Toyota this past weekend and the deal went very smooth. My salesman Justin Buck was very good with all the info on the vehicle, and during the test drive showed me all the features that can be used while driving. Justin made the transaction go well and prompt. I would definitely recommend buying a car from Justin.Jerry Edwards

CPR-Geneva

Sep 19, 2016

In shopping for my car I visited six dealerships until landing at Toyota Naperville. Though I met mostly nice sales people during my search, I was surprised by the professional but warm personality of Elizabeth. She was thorough, patient, intelligent and professional - traits not cumulatively experienced elsewhere. I actually stopped at this location intending to get a quick look at some cars, but ended up buying there that day. I appreciated her follow up calls which I've taken to be genuine interest in my satisfaction of the vehicle, dealership and sales experience. If you visit this location, look for Elizabeth.

ddavis13720

Sep 19, 2016

I will always buy from Naperville Toyota.Dave Zidlicky was great to work with.The whole experience was great from picking the car to doing the paperwork.

Shibu

Sep 18, 2016

Dave Zidilcky was really sincere and gave me best advice. I bought a Toyota Camry 2013 model, and I am really happy with the quality and the price of the vehicle they offered.

Sandi Keane

Sep 17, 2016

It was easy and Justin Buck was very easy to work with. He made my decision very easy! The overall experience of other employees that were there, were very attentive to my comfort and making me feel comfortable being there. I was asked a few times if I needed anything. I am happy I purchased a vehicle from Toyota of Naperville and I will recommend for anyone looking to purchase a vehicle. I very pleasant experience.

Brxcvii

Sep 16, 2016

Came here with hopes a finding a car that fit not only my needs but also my budget and Kareem did an amazing job at helping with my hunt ! He walked us through everything with great detail. Not only did he make the process very easy but he made it very pleasant ! He really takes care of his customers and makes sure they get what they need. Needless to say I left with a new car and a sense of assurance in my purchase !

Babygirl2013

Sep 16, 2016

Another fantastic experience at Naperville Toyota! Larry is the absolute best. Finding a car for my son was no easy task but Larry never gave up. He found us the perfect car! Thanks Larry for another outstanding job!!

Jc123

Sep 15, 2016

Worked with Dave Avemian wonderful experience no pressure. Thxs for taking care of our needs after purchase Thxs for extra remote & key chains awesome perks

Sandra1414

Sep 13, 2016

Kam really took care of me. Went in and found the Ford Ranger that I wanted and I also got a great deal. Great customer service. I will recommend this dealership.

Sheri Z

Sep 13, 2016

Had a great experience on my purchase of a used sienna. Dealership has great inventory to choose from and most of all they have Kam.

Mark G

Sep 12, 2016

I've now bought 2 vehicles through Toyota of Naperville, and both times I worked with Dave Ave moan. I recommend anyone in the market for a vehicle to give Dave a call. He does an extraordinary job of getting you into the right car at the right price. He is very easy to work with, and very personable.

wheels65

Sep 12, 2016

It was the end of our lease on our Highlander and time to do the paperwork to purchase the vehicle. We have had exceptional customer service from Robert Kieda when we first looked into our end of lease options. Called him up when we had decided to go ahead and purchase the vehicle, met with him and all was easily processed. Robert explained everything, A.J. Reilly took care of the processing and Robert even checked in on us at the end of it all. We were very appreciative of how simple this transaction was, and will continue to service our vehicle with them also. Great dealership!

KAM

Sep 12, 2016

If you are looking to buy a new car, Toyota of Naperville is the place to go. If you are seeking the best salesman, Mike Beck is the person to take care of you. I found Mike to be an A+, terrific salesman - honest, trustworthy, sincere, courteous and professional. I admired his patience with me as I hadn't bought a new car since my 1998 Toyota Camry. He carefully explained every feature of the new car and politely and knowledgeably answered the umpteen questions I asked. Mike made my car buying experience easy, comfortable and pleasant. I consider myself very fortunate to have had Mike take care of my car buying needs. Anyone can see that Mike loves what he does - helping people buy the right car. Thank you for making me the proud owner of a 2017 Toyota Camry from Toyota of Naperville.

Ken and Therese

Sep 11, 2016

We have been loyal customers working with Dave Z. for several years. We were sorry to hear that Dave was in ill health, but he is SO dedicated, he called us from the hospital, to make sure we would be treated fairly when turning in our leased vehicle. He got us in touch with Janine Turner, who handled our sale very professionally and was very pleasant to work with. She was knowledgeable and attentive to our needs. NO pressure from any member of the team. Another great experience with Toyota of Naperville and its wonderful team!!!Ken and Therese Kulawiak

coljo

Sep 10, 2016

We knew exactly which used SUV we were interested in when we arrived at the dealership. Our salesman, Dave Avemian, did not waste anytime in showing and giving us a test drive of the SUV. He was attentive, knowledgeable and professional during the entire sales transaction, answering all of our concerns and questions and putting us at ease. Thanks to Dave and his team's efficiency we were in and out of the dealership within two hours and driving home in our new vehicle.

Holmezy

Sep 10, 2016

One of the best experience purchasing a vehicle. Salesperson was absolutely fantastic. Everyone at the dealership was great to deal with making sure we were satisfied and assuring we wouldn't leave until they made us a deal we couldn't refuse.

Charlie F

Sep 10, 2016

After wanting a Tundra for years, I was able to do so with the help of Harvey Nyien. Harvey pointed out many of the features on this vehicle that I had no idea were there. He is very knowledgeable and professional. He made the purchase experience painless, which enabled me to enjoy the truck that much more. This was my first time purchasing a Toyota and I am extremely satisfied with the vehicle and the dealership.

DrCoachChris

Sep 10, 2016

I have bought cars from many dealerships in the area, and I was extremely impressed with Toyota of Naperville. Nadeem Mirza was both very helpful and very knowledgeable in working with me through the pre-sales and purchase processes. When I came to the dealership at a time that Nadeem was not available, Brian McGinely took good care of me as well on my second test drive and evaluation of the vehicle I eventually purchased. I would recommend both Nadeem and Brian to anyone looking to purchase a new or used vehicle at this dealership!

Swatkins60565

Sep 10, 2016

Exceptional customer service by Kareem Thomas. Patient, explained process well and my son enjoyed the experience as well! After explaining about another car dealer visit going sour he made sure this was a great experience! Highly recommend.

KimW

Sep 9, 2016

Really had a great experience buying a used car. Once we honed in on the specific vehicle we wanted, we found one small part which caused concern. I liked that I did not have to negotiate for it to be fixed. It was ordered immediately and installed for free within days of purchase. Very happy with sales process and thrilled with service thus far! Every time I stepped foot in the building, I was redirected to the right place. Every step in the process was very fast which I have never experienced before. Usually it's an all day process!

Jessie Bulava

Sep 9, 2016

i just purchased my 3rd Camry. I finally got the one I really wanted with the help of a great sales guy Justin Buck and a great financial Service loan officer AJ as he pushed through the 0% financing. I bought a great product from a great dealership. Justin went above and beyond to help me with my purchase and get me the exact car I wanted. I will refer customers to your dealership as I have already in the past.

Yoyjel99

Sep 8, 2016

I have deal with toyota Naperville before and they are excellent dealer and the sales person Dorothy was inbelibable good and very professional. I bought the vehicle due to her kidness.

Scholten

Sep 8, 2016

Always open to finding a solution for you and making sure you are happy. No discussions and clear agreements. Also go beyond the standard warranty agreements to make you happy, as long as you are reasonable.

vimal0617

Sep 8, 2016

customer service was awesome. Salesman was very nice and friendly. he explain in detail about new car and the price was under our budget. I would recommend this location to everyone.

Ramon Lopez

Sep 8, 2016

Had a pleasant experience at Toyota of Naperville and it is thanks to Alain Vilma! As a result of his patience and kindness, both my wife and I walked away extremely happy with a Corolla. We were guided in the right direction from the start and Alain made sure that we were receiving exactly what we needed. We sincerely appreciate it, Alain!

nonnavicki

Sep 7, 2016

.We wanted to purchase a used car but got a good deal on a new one,so we bought it..Harvey was very helpful in our decision.

SunWan

Sep 7, 2016

Just wanted to comment on the great experience it was working with Kam. He was very professional and made car shopping a thoroughly enjoyable experience. I would deffinitely recommend the dealership and Kam to others. FANTASTIC !

patc1

Sep 7, 2016

I recently purchased a pre-owned Prius from Naperville Toyota and couldn't be happier.Our sales person Kam, made the entire experience easy. Kam helped us select a great carand was professional and courteous through the entire process. I would recommend Naperville Toyota and Kam to my family and friends!

Taxt

Sep 6, 2016

I would highly recommend this dealership in general and Tom Clancy at Sales in person for high quality professional an attentive service. Thank you Tom!

Pat Taska

Sep 6, 2016

Thanks to Peter, I had a terrific experience buying my Certified RAV4 last week. What a nice guy to work with--Pete put my/our needs first and made everything go so smoothly. I wasn't expecting to buy, but loved the car. No pressure from Pete, he was very professional and understanding. I will definitely recommend Pete and Toyota of Naperville to friends and family. Great job, I am very happy with the whole experience!!

Elizabeth Sheridan

Sep 5, 2016

Tom made the purchase of our vehicle easy. He took time to explain the services at Naperville Toyota and we were able to walk out with our car fully informed and ready to recommend Naperville Toyota to friends and family!

AnthJ

Sep 3, 2016

Initially visited the dealership to obtain a trade-in value on my 11yr old Scion and to browse used vehicle inventory. I was offered a fair value for the condition of the car and was able to put that and a little extra towards another vehicle. My agent, Dave, was helpful in assisting me to locate vehicles that fit my criteria and we test drive each. He was very willing to negotiate rates (price of all vehicles are non-haggle), with me and offer multiple %-rate options right up front with no pressure to buy. I was comfortable during the entire bidding process through final purchase.

rodgerw10

Sep 2, 2016

patient, no hassle ,speed of purchase, very knowledgeable and very friendly salesmen, wide selection of cars compared to other dealers, also one gentlemen helped me setup phone with contacts and teach me some of the features of the GPS

Ewa

Sep 2, 2016

I found my dreams car.Kris was very helpful. He did a good job I'm happy with Service Department at Toyota of Naperville.I recommend to others

Nancy G

Sep 1, 2016

Scott Bouma, was a pleasure to work with. He went out of his way to find the vehicle we wanted and found us a great deal on the price. We changed our minds on the color several times and without hesitation said "no problem we'll find it for you". Thanks Scott for all your help.

Hello

Aug 31, 2016

Tom Clancy went above and beyond what was bring dealt w on finding a good deal on our paying capacity. He's very helpful and honest to us his client which is a good attitude for a sales associate.. Overall a great experience and highly recommended on helping buying a car at Toyota.

kathob

Aug 31, 2016

I was very pleased with the assistance I received from salesman, Justin Buck, who helped me find the car I was looking for. In addition, I've received excellent service from Jeff Suva in the Service department on previous Toyota. Both were very friendly and efficient. Thank you!

MmH1979

Aug 30, 2016

Big Shout Out to Kam Zaidi. My wife and I came in looking for a secondary car. Kam approached us with warm greetings and asked us all the right questions to show us exactly what we were looking for. Kam directed us to our 2013 Camry which we fell in love with and decided to purchase. I truly appreciate Kam's sincerity on understanding what we needed oppose to selling us something that would benefit the seller more as my previous experience with sales reps lead me to believe. I found my trusted sales rep!! Thanks Kam!

Lin

Aug 30, 2016

I was glad they talked to me about how their detailed they were before i even signed papers, to make sure it was what i wanted.Scott was really patient and helping me narrow my options. A.J was also great help with the after signing papers & also keeping me with updates on finances.They also had starbucks which made the waiting for appoval, bearable.

PKowalewski2303

Aug 30, 2016

Kris Kosinski is the man!! The whole experience was great, very easy to deal with everyone there. They are definitely all about the customer experience as well as taking care of the customer. Never once felt pressured, never did i pick up on any silly sales tactics. Just honest, genuine people.

LrBro17

Aug 30, 2016

The process took a bit of time granted I'm not a resident of the Naperville, IL. area but once we got everything together it was pretty painless to get into my new vehicle and my salesman Kareem was very helpful with my purchase. I would highly recommend him to anyone.

Janee88

Aug 30, 2016

I went into the dealer today with hesitation not sure what i wanted to purchase. Our Sales rep. Justin guided us to a vehicle that was within our budget and meant the criteria we had established. Later that day we purchased the first car Justin recommended and went on our merry way! The service provided at Toyota of Naperville is fast, and efficient. They really take into consideration the needs of the customer and provide a great stress-free environment for purchasing cars.

Tray89

Aug 29, 2016

He is awesome guy to work with. I would recommend him to anyone. And I will be back.Great customer service, great attitude Great Guy!!!

Mrs. Moshinsky

Aug 28, 2016

Dave found us the perfect car! This is our 4th car purchase with Dave and he is a pleasure to work with. We are also very happy with the Service Dept. at Toyota of Naperville.It's great to have a product and people you can rely on.Michele

Weronika

Aug 26, 2016

Andres makes the experience of buying your first car exciting and positive. Not only was he genuinely caring and courteous but also paid special attention to every detail. He went above and beyond to make sure to find the perfect car that fit everything I needed and wanted in my new vehicle at a price that worked with my budget. I couldn't be happier with my new car! 10/10 would buy another car from him.

The Captain

Aug 26, 2016

Dave was a true pleasure to work with. Helpful, candid and respectful all in one. He was very patient and was willing to spend plenty of time with me, he never made me feel rushed. Best of all he is a good listener and really knows his stuff. His years in the industry prove valuable - they don't make 'em like Dave any more. I had my search narrowed down but still had an open mind. The time Dave spent with me driving around is what clinched the deal. There is a reason this dealership moves over 600 cars per month: good pricing and outstanding staff. Everyone I met and talked to greeted me warmly and was truly glad to see me. I would HIGHLY recommend this place! Good job Dave!

Biggby

Aug 26, 2016

I had an awesome experience buying my new car! Mike Beck made my time there flawless and was very knowledgeable. I felt comfortable the whole time. I would recommend this dealer and dealership to anyone!

Mary

Aug 25, 2016

Brian and Eren made my car buying experience easy. I had not bought a car in over 10 years, and never by myself. As you might expect, I was nervous. They each patiently walked me through the process courteously and very professionally. I never felt pressured in any way. It was a great experience! The dealership is beautiful. I received knowledgeable, honest advice as I moved through the car buying process. I would definitely recommend this dealership to others! I love my new Rav4!

DrTom

Aug 23, 2016

From the start to the finish, everyone was on board to make our car purchase experience exceptional.Janine Turner went overboard to make us feel welcome. Everything was explained in detail.Thanks to all who helped !!

Lisa

Aug 23, 2016

Dave A made buying my car fast and painless. I feel that he was very honest and easy to understand. I'm very happy with my experience.

Jenn Wilkinson

Aug 22, 2016

I strayed from Toyota for a few years and it was the worst mistake ever. Now I'm back and thrilled. Dave took amazing care of us and was super sweet to my family. You have my biz for life. Thanks to all.

Carol

Aug 22, 2016

Request Mr. Avemian!! Very professional and knowledgable. Made my car buying experience fun and easy. Avemian did great narrowing down the huge car selection. Walked outta the dealer with a car that exceeded my expectations!

happycamper

Aug 22, 2016

It was well worth going a few extra miles to do business with such a class organization. I look forward to hopefully referring new customers to my sales rep and his manager.

Hkalish

Aug 22, 2016

Came in to trade in my suv. Friendly and helpful group as well as very knowledgeable. Highly recommend them and Dave was great to work with!

Graceland123

Aug 21, 2016

He Was very helpful in answering all my questions that I had about this vehicle that I purchased. It was because of him I purchased this car. I would recommend him in the future to friends and family to assist in getting them in a vehicle as well. Great service

Kasiarafacz

Aug 20, 2016

Purchased a 2016 Toyota Tacoma. Working with the team at Toyota of Naperville The Tacoma is my second vehicle purchased from Toyota of Naperville.I had been very pleased with my previous positive experience with my Venza 3 years ago. The phenomenal service level, which I have experienced is what brought me back for this purchase. I have had a defect on my vehicle and The whole Team worked with me on Getting my Issue resolved. Thank You again!

JenniB

Aug 20, 2016

Larry was wonderful to work with when purchasing my new RAV4. He was willing to work within our budget and get us the deal we wanted. Larry went above and beyond. We are very satisfied with our purchase and the service we received. I highly recommend him!

Emily Hostetter

Aug 20, 2016

Thanks for making it easy to complete our first lease and leave with something even better, especially with a toddler in tow. Mike you were easy to work with and efficient. We appreciate your taking care of us.

pvend

Aug 19, 2016

Justin did a great job of taking us thru the sales experience, great conversation, fulfilled all our needs, made us feel part of the family!

Toyota fan

Aug 19, 2016

Friendly, professional and very helpful. Mike answered all our questions and gave us enough time to make our decision. We never felt pressured at any point in time.

Agnes007

Aug 19, 2016

I'm so glad I picked Naperville Toyota for the purchase of my new Toyota. The staff was amazing, expecially Jeff. They made it simple and easy to buy a new car. I'm so happy with my decision. :)

Squid1187

Aug 18, 2016

They make you feel familyEverywhere from customer service to general managerGreat facility!!!Great Service!!!Great people!!!!Great price!!!!Professionalism is superb!!!!All I can say is get your vehicle from Naperville of Toyota!!

Huda

Aug 18, 2016

Nadeem is excellent sales person. Buy a car from Nadeem such a nice experience because he explain every single thing about car and their deals.

Xena Warrior Princess

Aug 18, 2016

I went to a small dealership close to my home and had a terrible experience. It was so bad, the salesman tried to physically block the door to keep us from leaving. After looking online I decided to make a long trek to Naperville *hoping* for a better time. Upon arriving, I felt like I had stumbled into a heaven-like atmosphere, in comparison. We were greeted by many smiling faces who offered support, drinks, and I was thinking they just might offer a back rub and hot towel if I asked... They already had notes prepared for what I was looking for and connected me with the award winning salesman, Mike Beck. It became obvious why he wins awards. Mike was knowledgeable, straight forward, and super efficient. Tom Clancy was also a fun character who entertained us just for fun by showing us his favorite hot car collection. We were overwhelmed by the professionalism, friendliness, and level of caring from the entire staff. This was my very first experience buying through a dealership. How lucky were we that we were scared out of a lot and ran all the way to Naperville? 10/10 would shop again.

Kathy

Aug 17, 2016

They definitely worked with me and where so nice and helpful.. They went that extra mile to make sure that I knew I was in the right car for me..

Customer

Aug 16, 2016

Kris did good job in showing new models and answering all the questions. Good deal and good experience with Kris and this dealership. Good job Kris.

Happy New Highlander Owners

Aug 16, 2016

From the time we arrived, until we left with a new vehicle, the employees were knowledgeable, friendly, and efficient. No high pressure. Great selection of new and used vehicles.

repeatbuyer

Aug 15, 2016

This is the 5th. new vehicle I've purchased from this dealership. Pat O'Brien and his sales person, Samantha are great to deal with. No hassle, no pressure. A pleasure doing business with them.

ravlady

Aug 15, 2016

My recent experience leasing a car at Toyota of Naperville couldn't have been better! The whole process from start to finish was very quick and smooth. My salesman, Brian McGinely, was professional and knowledgeable and made the whole experience a pleasure. My final monthly price was even better than I expected. This was definitely my best car experience ever. I would recommend Brian and Toyota of Naperville to anyone!

jk3851

Aug 15, 2016

As usual we went looking for a new car with trepidation and dread. The experience at Toyota of Naperville was just the opposite, easy and stress free. All the staff were friendly and we did not feel under pressure at any point in the transaction. Our salesperson, Kareem Thomas was both peasant to deal with and he knew the product line very well. We drove away with a new Highlander and the haggling was kept to a minimum. We got the SUV at a price I was expecting when I walked in the door.

Imran

Aug 13, 2016

Found the dealership excellent, and the salesperson Jacob Basathia to be very knowledgeable and sincere. He showed us the vehicle inside and outside and took us on a drive around the dealership, answeresd our questions very well.

LY24

Aug 12, 2016

This was, by far, our best car purchasing experience ever! Andres Manjarrez was very helpful and professional! He was patient and listened to our needs. Andres gave us an opportunity to look at a variety of vehicles and drive them, without pushing us to purchase a particular one. As we discussed what we were looking for in a vehicle, he kindly offered suggestions based on what we were looking for. It was truly a pleasure working with him. As we finalized the details of our purchase, everyone was pleasant and treated us with respect. I would highly recommend Toyota of Naperville to my friends and family. Thank you!

iboughtacar

Aug 12, 2016

the professional staff made it smooth and relatively fast. Pete Forberg was my salesman and was fun to work with. Peter Murray was extremely friendly and was helpful with making it a quick transaction.

leaselady

Aug 12, 2016

This was my first experience with leasing a car and everyone at Toyota was very helpful in taking the time to explain everything and answer all of my questions. They were also not pushy and wanted what was best for me.

FirstToyota

Aug 12, 2016

The dealership had a very professional aura. Everyone I dealt with (and even those just passing by) were professional and friendly. Our Sales Consultant Mike was extremely knowledgeable and patient in both his understanding of the vehicles and in answering my many questions, since I had never owned or driven a Toyota before. He was easy to talk to, easy to do a test drive with and I never felt any pressure at all.Most of all, I was very surprised with our Business Manager Kal. Unlike a previous experience at another dealership, Kal took the time to explain the leasing program with tremendous care and answered my many questions and concerns that were never discussed or even answered by previous business managers.If my new car rides as well as my experience during this process, it'll be a WINNER and Toyota may become my future car of choice.

Ryan123

Aug 11, 2016

I was very happy with my experience at Toyota of Naperville! I visited several other dealerships and I was by far treated the best at this location by not only the sales associate I was working with, but everyone else as well. They took what I wanted into consideration and I felt like they did everything they could to get me the best deal AND the vehicle I wanted. They never once tried to push me into a different vehicle, even when working with a tight budget. I would absolutely recommend this dealership to anyone looking for a vehicle.

Jzimby

Aug 10, 2016

Jeff Calhoun, and the rest of the Toyota of Naperville staff, made buying my first car a simple and enjoyable experience. Everyone was approachable and knowledgeable throughout the entire process, and the experience I had at the dealership made choosing Toyota an easy choice. Jeff worked with me to get me a great deal on the car that I wanted, and made me feel like a valued customer every step of the way.

TheFiddler

Aug 10, 2016

Dave was OUTSTANDING as our sales professional at Naperville Toyota. He came very highly recommended and we felt lucky to have him as part of our sales experience in purchasing a new 2017 Toyota Camry Hybrid. He answered all of our questions, helped crunch numbers and presented us with the various pros and cons in purchasing new versus pre-owned, color choices, interiors; a very lengthy list. It is very easy to see why Dave is one of the best at Naperville Toyota. They are REALLY LUCKY to have Dave on their team of sales professionals. Thanks, Dave!

james c

Aug 9, 2016

Harvey Nyien is one of the main reasons to buy your car here. From the moment I met Harvey I liked him. He is pleasant, even keeled, knowledgable, and made the whole experience enjoyable. If you are looking for a new car, see Harvey....you will not regret it.

Gregg R.

Aug 9, 2016

The sales process was a great experience from start to finish. Dave Avemian was a terrific sales rep. Peter Murray, the sales manager, supported the process every step of the way. The overall process was very efficient.

PW

Aug 9, 2016

Dave Zidlicky made my buying experience a positive one. He presented several auto choices and provided helpful information about Priuses in general and my alternatives in particular. After my purchase, he spent time familiarizing me with the basics of the car, which I really appreciated.

dbwill

Aug 9, 2016

We bought a Toyota Avalon from Toyota Naperville TWICE using Dave Zidlicky as our go to sales professional. One new - the second one used. We also contacted him through the years for advice such as lease buyout and selling older classic cars. We are retired people and have NEVER had such a positive car purchasing experience in all our buying of autos thru the years. Dave is one of a kind and Toyota should use him to train up and coming sales people at their dealerships. Thanks Dave, for your honesty, patience, expertise and helping us to find a cars we love! ( I read his other 475 FIVE star reviews and was amazed we weren't the only ones. That tells you something!). He's a friend you can trust. Everyone we encountered at Naperville Toyota was wonderful to. work with.

Antonetta

Aug 8, 2016

I truly appreciate the time, patience, care &professionalism Dave Avemian showed during the entire looking , choosing, & purchasing process of my new car. He was outstanding and I would recommend him to family and friends!!!

Elise

Aug 8, 2016

Tom was great from start to finish- Test drive, payment plan and showing me features of the car. This was my 2nd lease with Tom as my sales person and I will definitely come back again. He knew what features I wanted in a car and what my budget was and I left with a car I am very happy with. Tom was not pushy and was honest and patient. He gave good advice and explained everything.

MissOdad

Aug 8, 2016

I thought going to trade our small car to a bigger car would be hard but with the help of Alain.he made it easier and less hustle for us. He really worked on the price which we want and can afford to pay monthly. Alain did a great job! Thank you.

Satisfied Toyota Customers Again

Aug 8, 2016

We have now been a client of Toyota of Naperville for 24 years and this was the 5th vehicle we have purchased from them although never quite enjoying the actual process of purchasing a new car. Having researched a considerable number of Toyota professional sales personnel reviews online we actually selected Janine for her outstanding customer service track record to assist us in this process once again. During this purchase, Janine Turner was without exception was the most outstanding car sales professional we have experienced at Dan Wolf Toyota of Naperville - professional, knowledgeable, personable, low-key, most friendly and affable individual. Outstanding service has always been the reason we have been a long-term client of Dan Wolf Toyota and Janine Turner far exceeded all of our expectations hands down.

Constance Stewart

Aug 6, 2016

Kareem and the whole team at Toyota of Naperville worked so hard to meet our needs. Great experience in what is usually totally frustrating. Kudos to them!

Pattygilson

Aug 5, 2016

Great experience. Mr Basathia is very honest and very informative. Made our purchasing simple and easy. We will come back and deal with him exclusively lo

depps

Aug 5, 2016

Bought a 2016 Toyota Camry. First I bought the car on a Friday night and the experience was not what I expected. Me being a female I came in by my self . 1st mistake going back and forth with the salesman was interesting was trying to give me $300 for a used 2002 Ford Explorer. Well I eventually bought a 2016 Toyota Camry. Well I have had the car since April 2016 came in for 5000 scheduled maintenance and a month later went on a cruise for 7 days to come home to check engine light I bought the extended warranty and I see why I had to buy it my first choice was an Honda Accord. Should of bought the Honda Accord I think I bought a headache. I waited a year to buy a new car and look what I bought check engine light with only 6000 miles on the car. Debbie Epps

2016 Rav4

Aug 5, 2016

This is my second lease from Toyota of Naperville. My Sales Consultant Nadeem Mirza is Excellent.Very professional and courteous. Thank You for all your help.

Jodonnell

Aug 4, 2016

The staff at Toyota of Naperville made my experience of purchasing a car pleasant full and at ease. The sales people were extremely knowledgeable, patient, and friendly! I'd definitely would purchase a vehicle from this dealership again! Thank you!

plindor88

Aug 4, 2016

I stopped by Toyota of Naperville with my boyfriend, he wanted to buy a pre-owned car. We prepared our self before arriving to deal with a condescending salesman. Normally once they hear that you are interested in a used car, they become disinterested. Our experience with Alain Vilma was the complete opposite; it was wonderful. He gave us his undivided attention and he was very knowledgeable

DaveD

Aug 2, 2016

We purchased my 4th Toyota here. This time a new 2016 Toyota Sienna XLE.with Navi. We love it. The sales process was about as painless as is possible and we got the price we were aiming for. Dave Zidlicky is an honest man, guiding our purchase options and vehicle features. Thank Dave

Duckenson

Aug 1, 2016

I bought a new car for the first time. Jeff Calhoun helped me through the process and made it as smooth as possible. Everyone else was very friendly. I ended up with a great deal.

Dave

Aug 1, 2016

My family did not expect to buy a new car on that day. My wife and I visited the dealership at Napervillie in order to get information, but my family was just fascinated by their terrific and great services. Kam helped us to get a good car for which we were looking and played a key role between his boss and my family. My wife and I were totally satisfied with their services as well as the price. Now, we got a new car and we are happy with that car. Just perfect! I will visit them again and ask for help if I would buy a new car. Thank you!

Gary

Aug 1, 2016

We had a 2010 Highlander that we purchased and had serviced at Toyota of Naperville throughout the years. Last week we thought we were starting the process of buying a different auto and started at TofN because of the good service we have received. Jeff Calhoun, the salesman who met us at the door as we entered, listened to what we were looking for, didn't high pressure us into something else, and provided good advice. We bought a 2015 Highlander due to Jeff's efforts and our history with TofN.

sophiecraft

Aug 1, 2016

I love my new RAV4 that I purchased from Toyota of Naperville. The sales rep did an excellent job helping me pick out the model, color, and option package. The sales rep made sure the exact vehicle I wanted was waiting for me when I arrived for the final purchase. He also had some of the paperwork done before I arrived. The finance manager was great. He explained everything in detail, and did his best to get through the paperwork as quickly as possible. He also paused and explained things when I had questions about the paperwork. My sale was from out of state, so Toyota of Naperville took care of all the extra paperwork required for an out of state sale. I really couldn't be happier with the entire process and I just love buying from Toyota of Naperville and the great people they have on staff.

Nanajoua12

Jul 31, 2016

The four star rating is for the dealership itself but as for our salesperson, Dorothy S., she deserves a 10/10. Unlike her male counterparts, she genuinely cares and isn't trying to rush you out of the place confused about what you just got yourself into. She is very knowledgable in her field and understands the business well. We appreciated her service so much that we came back within a week to purchase another car from her.

BOUBA

Jul 28, 2016

I greatly appreciated the conviviability, availability and commitment of the salesman who spoke to me during my time at Toyota Naperville. I'm happy with my new car Toyota Corolla.

DJ

Jul 27, 2016

Very knowledgeable. I was skeptical about buying a hybrid given I had always driven an ICE car all my life, had no understanding of hybrids and like to know what I'm working with. It took a 1hr visit to get convinced and understand the differences and nuances. Harvey also helped me understand the differences between a Prius and Camry hybrid which helped me take a decision much faster. There was practically no selling involved and the transaction was very smooth.

Joe Audy

Jul 27, 2016

Our relationship with Toyota of Naperville has been very favorable in the past: our crrent purchase experience was no exception. We dealt with Shannon Garofalo & Larry Dulik to become familiar with the terms of auto leasing (our first venture) and the features of the RAV4 and were impressed with the professionalism and expertise of both Toyota representatives. On Monday, July 25 our lease was finalized. Would we recommend Shannon & Larry to prospective clients? You betcha!Dolores & Joe Audy

Matt Bourque

Jul 26, 2016

We recently purchased a 2005 Highlander and I felt uneasy about buying an 11 year old vehicle. Pete Forberg gave us a great price, answered all our questions straight forward and honestly and ensured the vehicle had a thorough inspection before we drove it off the lot. He absolutely went above and beyond. When we signed the papers it was his day off but he handed us over to a great colleague, Brian. Pete made sure to check in with both Brian and I that day to ensure I was well taken care of. He even checked in a few days after we purchased the car. Great dealership, great service department, great sales people. This Highlander is in perfect condition. I have absolutely no worries... It's amazing. Next time I need to buy a car I am definitely coming back.

Craig Yaeger

Jul 25, 2016

My salesman Dave Z was fabulous. I told him what kind of car and options I was looking for and he showed me a bunch of options and then we narrowed it down and took the test drives. He gave me great advice and I will come back to buy a car from Dave.

Leslie C.

Jul 25, 2016

The stereotype of car buying is usually unpleasant...Dave Z. makes it painless! He always listens to your needs and makes it work. He's an honest, kind man and if you are buying a car for the first time or the tenth...I recommend him personally! Both my husband and I have had the pleasure of doing business with him for years, my recommendation never changes. Do yourself a favor, visit Dave and Toyota of Naperville for you next car purchase!

Camrylover

Jul 25, 2016

The process was hassle free and Tom Clancy did an awesome job giving us a good deal on our lease of the 2016 Toyota Camry.

Renee

Jul 24, 2016

Let me start by saying that this was the best car buying experience that I have ever had. I can say that it was mainly due to the high level of professionalism, knowledge and the extremely high level of customer service that I received from Alain Vilma. He listened to what I was looking for (3rd row seat, certain years, etc.) and did a great job in finding that for me. He was fair and I felt did everything that he could to get me to a price that I was happy with. I would highly recommend this dealer and especially the positive experience that I had working with Allen!

Berow, J

Jul 24, 2016

Thank you Robert for your patience as I worked my way through the very difficult decision of which car was the best for me! Sorry it took so long, but thanks for not pushing me into making a decision but let me have the time to be confident that I was making the best possible choice.

jamiepaige10

Jul 22, 2016

Everyone was very kind, especially Kareem, who helped me out tremendously! He was willing to take the time to explain everything to me, even the small details, and he was very patient.

Karen G

Jul 22, 2016

I am very happy to have worked with Dave Zidlicky, he is always on his game. Dave is always willing to take the time to explain all the features of your vehicle and make sure that you are happy with the vehicle before you leave. He also always follows up with you afterward to make sure everything is going well with the vehicle.

cgimena

Jul 22, 2016

My wife and I were looking for a great deal on a Toyota Highlander 2016 and I'm glad to say that Mr. Jacob Basathia did deliver that deal we were looking for. Jacob was very friendly, very helpful and knowledgeable. We had bad car buying experiences in the past from other Toyota dealers which deterred us from buying for years. I was really surprised of Jacob's and the other staff member's hospitality and eagerness to give us a good deal. Thank you Jacob for your help in attaining that good deal on the Highlander. Jacob made our car buying experience amazingly stress free. Thank you Jacob Basathia.

Wpill77

Jul 22, 2016

David and the entire staff at Toyota Naperville were great. I purchased my third car from them and would definitely recommend them to my friends and family.

Margie C

Jul 22, 2016

Very smooth purchase experience. Staff was not pushy and very professional and helpful. Dave Avemian made the purchase process quick and painless. Would definitely recommend this dealership.

Mike&Barbara

Jul 22, 2016

We drove from Arlington Heights to Naperville Toyota because we found Corolla equipped the way we wanted. Our salesman Kris Kosinski was EXCELLENT! I bought many cars in the past but by far Kris was the best salesman I have ever worked with. We got a great deal for our new Corolla and more for the trade in than we were offered at any other dealerships closer to our home. It was worth a trip. Thanks again Kris, we will come back when we need another Toyota.

cesareovm

Jul 22, 2016

We have purchased 3 vehicles from this dealership. They always treat both my wife and myself with the most respect during all experiences (sales and service. They also talked to our small children and help keep them occupied during the sales experience. We were able to get the exact Sienna we wanted (color and options) at an extremely fair price. No pressure regarding dealer installed options and protection plans. This is our second Sienna, couldn't imaging owning a different family vehicle.

AHoward

Jul 22, 2016

The customer service I received was great. Tom was very helpful and knowledgeable. He was especially patient as I narrowed down my options. I signed my first lease 2 years ago and I just signed another. I am very happy with my new car.

Nitin

Jul 22, 2016

We had a terrible experience at this dealership when we visited them last week. I test drove a used certified Camry LE, liked it and told them I'd take it. As I was supposed to get the vehicle financed, they asked me to block it by paying $500 through my Credit card which would be refunded later after they receive the check for the full amount. I agreed and informed by Finance company about the purchase who initiated the check issuing process. Now, the deal happened on Saturday with my credit card being charged for the agreed amount, the check was issued on Monday(Sunday being an off day) and received at the dealership on Tuesday. But on Tuesday, when I am all set to go to the dealership and get my new purchase home, I receive a call from a salesperson Brian with whom I have had no interaction all this while telling me the worst thing I have heard in a long time. He says "Sorry, the sales lady (Klaudia) you had a deal with was on a leave yesterday and your car was mistakenly sold off to somebody else". I was obviously shocked and angry hearing this and it took me a good while to accept that he was indeed serious and not making up the whole thing to have some fun at my expense. He followed it up with offering me other vehicles which were supposedly as good as the one I was supposed to buy but I refused because they clearly weren't, at least not in my eyes. The whole thing resulted in a lot of waste of time on my part with me having to call up the finance and insurance companies and apprise them of the latest developments with regards to my purchase. Not to mention the effort involved in starting the car search from scratch again and the frustration of losing a deal that I thought I had just made. Bottom Line- I don't know if I was a victim of a lousy sales and customer management system or a cunning dealership with unethical practices being a routine affair. But what I know is that it was an experience that reflects poorly on Toyota of Naperville and ensures that I would think twice before visiting them again for anything. Also, I'd make sure that I share the experience I had with as many prospective buyers as I can so that people may know that Toyota of Naperville isn't as good as the average ratings show here.

Dave W

Jul 21, 2016

We purchased a new Toyota Prius from Justin Buck and it was a good experience. Justin was not pushy and very professional. It was a nice experience as he took his time and explained all to us and answered all our questions.. I would highly recommend Justin for your car buying needs and I would buy from him again.

Pfear2

Jul 21, 2016

I had an amazing experience purchasing a car with Alain today, very friendly, so helpful, and would highly recommend!! Thank you for all of your help :)

bailey

Jul 21, 2016

My new Camry is perfect! Jeff Calhoun made the buying process so easy. Everything was ready when I finally went in to buy. I had to bring my car back to get another key made, and Jeff coordinated everything. Thanks Jeff!

sowmibala2016

Jul 20, 2016

Andres was very helpful in purchasing the vehicle. He helped us with choices and helping me find a good deal on the new Toyota camry.

Ed Lynch

Jul 20, 2016

Larry Dulik was outstanding! I was looking to return my 2013 Sienna that was at lease end for a 2016 Sienna. Larry was professional and went out of his way to make sure we were completely satisfied.

Mfrank90

Jul 19, 2016

Robert Kieda of Naperville was very helpful in helping to find me a great deal on a new rav Toyota. I'm very pleased with Toyota and will be a repeat customer.

andrei

Jul 19, 2016

Great experience from a professional salesman. Was not looking forward to experience but Kam Zaidi made the experience pleasant. Will recommend Kam to all friends and family.

DAVID D GUTIERREZ

Jul 19, 2016

Jacob Basathia was very helpful in purchasing my vehicle. Its nice to find an individual that understands your needs and is knowledgeable of the vehicles. What impressed me the most was his honesty concerning the vehicles and when presented with a question that he did not know, he promptly found the answer. Again, thanks to Jacob for making this transaction hassle free.

Kim

Jul 18, 2016

All of the associates were friendly and knowledgeable. Alain answered all of my questions and concerns regarding the cars features and the safety features. This was by far the best car shopping experience I've ever had.

sbhusky

Jul 18, 2016

Interested in our needs and what style of car, as well as our wants, would best be the perfect vehicle for us and meet our needs. Also, took care to keep us in our budget. Brian is always ready to help, to find out answers to our questions, and always makes sure we are okay and satisfied. We previously had bought a new Sienna from Brian but we were now ready to downsize to a Camry, so came back to Brian again.

Nanah4

Jul 17, 2016

I have purchased Toyota before in the dealership and I have always had a great experience. Kareem was able to bring the car I needed

LuvMyRAV

Jul 16, 2016

I just leased my fourth car from Tod Craft at Toyota of Naperville. I keep going back because Tod has exceptional knowledge of the vehicles Toyota offers and does not push me into something I don't want. He truly understands my needs and works with me so that I walk away thrilled with my purchase. Everyone at the dealership is so nice. I always use their service department as I don't trust anyone else to service my vehicle properly. I highly recommend going to Toyota of Naperville and asking for Tod Craft!

davidewinters

Jul 16, 2016

Have purchased 10 or 12 cars in the past 10 years (wife and 4 kids all driving). Currently have 2 Prius V's, 2 regular Priuses, and have recently had an Avalon, 2 Siennas, another Prius and a Corolla. This week I bought a Prius V, and as usual, they gave me a great deal on both my trade and the purchase. No pressure, easy to deal with, took care of issues immediately. The car wasn't ready at time of purchase, and they put me in a courtesy car overnight, thanks to Push Singh. I buy all my cars with Mike Beck. He is the best. Returns calls immediately, checks in with me after the purchase to make sure I am satisfied. Calls occasionally to see how I'm doing and if in the market for another car. Cars are ready when I get there, and I have driven quite a few cars that I didn't purchase. Knowledgeable about vehicles and goes out of his way to make sure I am satisfied. Dealership - When he's there at the time of my purchase, the General Manager, Pat O'Brien, comes to find me and thank me for the business. They make me feel like they roll out the red carpet for me, even though I usually buy pre-owned cars. They will continue to get all my business. Gary Jaros made sure I was comfortable with my extended service warranty, and truly understood the terms he was offering. Completely satisfied!

Ewa

Jul 15, 2016

Purchased new car " Excellent service. Very happy with my new Toyota Sienna and with Robert Kieda he was very informative and very helpful! Would recommend this dealership!Thank you Robert!!!Ewa and Piotr

Ivan

Jul 15, 2016

Had a great experiance buying a new car. They are very professional people. Jeff was amazing !!

moyspot

Jul 14, 2016

I want to give a big shout out to Samantha Cosylion and the entire team for the wonderful experience my son & I had purchasing his first "real" car after his college graduation. I've worked in the retail and customer service industry for 35 years and recognize and applaud Sam and team during our purchase of my son's Corolla.Sam was professional, a great listener, knowledgeable and created a "no pressure" atmosphere during our transaction. The rest of the team also conveyed the same atmosphere. Toyota products and services sell themselves and each member of the team clearly presented and answered questions regarding them and we never felt any pressure to make a purchase.The consumer can purchase a Toyota at many dealers and outlets. It's the people in those dealerships that make the difference. Sam and her team are a tremendous asset to Toyota of Naperville. We look forward to working with Sam and team for our future vehicles purchases. Thanks again Toyota of Napervlle!

m poss

Jul 14, 2016

Mike beck was very helpful. Purchased new vehicle in a few hours with trade in. Have purchased 3 cars from mike beck. Service dept has always been professional.

fatboy

Jul 14, 2016

Thank You Harvey Nyien for Excellent help to Pam and I in purchasing a newer car. You were so very helpful in the Finance/Credit rating search process. Also You were very knowledgeable in the presentation of the vehicle to us and you were very proficient at getting the things done that we needed to drive home in a beautiful 2010 Prius. You were answered prayer to us. Thank You Harvey.

johnanpam s.

Jul 14, 2016

We were very pleased with the speed and courtesy of the sales person, Harvey Nyien on our first visit at Toyota of Naperville. We rate his service a 5 with good reason, he earned it. Joe in the Finance dept also gets a 5 rating for his exemplary speed and accuracy in his job there also. We are luvin the car!! johnanpam s.

Ivan

Jul 14, 2016

I had a very good experience buying a car over there, very professional people and Jeff was amazing!!

David P Bennett

Jul 13, 2016

Thoroughly professional staff, excellent selection of autos. Good prices on new and trade in value. Reasonable approach to negotiation and agreeable result Nice facility as well.

MacDonalds

Jul 13, 2016

Great job, Scott and Janine! Best deal offered as compared to other local dealerships and CarMax. Love the customer lounge: good coffee, water, and comfortable places to relax!

Marky661

Jul 13, 2016

excellent costumer service as soon as we got in they offer water or coffer and when we started discussing what we're looking for kam zaidi made it really easy because we're very picky but he showed us options and he explained it very well.we had a great experience

Joykingdom

Jul 13, 2016

One of the best experience we've ever had. Elizebeth was great, staying through the entire process with our Sienna purchase. I loved the place, professionalism and great stress free buying experience. would really recommend.

Outdoor - Rich

Jul 13, 2016

I have been looking for a used SUV, visited many dealers. Some ok some bad, but nothing like this dealership. The salesman(Dave) was an a pleasure to deal with. Great offer on my trade-in, great price on the purchased vehicle.Not only was Dave easy to deal with, but the team was a pleasure to work with.

Roy Kurien

Jul 12, 2016

I wanted to let you know that my experience with your staff at Toyota of Naperville was one of the best vehicle buying experiences I've had. David Zidlicky was a thorough professional and was extremely helpful through the entire process.

Kdoherty22

Jul 12, 2016

It was AWESOME working with Dave! Made the entire process as simple as possible and I never felt pressured once. Second vehicle purchased from Toyota of Naperville this year and will happily return for any future vehicle purchases and service needs. Oh yea.... the VENZA is awesome!

Bemolik

Jul 9, 2016

Great experience with purchase. I bought new camry from Toyota of naperville. This is second car from Kris. Thank you ! I'm coming back for next one.

Danny Lee

Jul 8, 2016

Andres Manjarrez our Sales Consultant went above and beyond to make us feel welcome, cared for and out for our good. Highly Recommend Him Highly. I felt like when I walked out the door that I got a great car at a great price.

areitzel

Jul 8, 2016

We were taken care of from the moment we walked in the door. All of our questions were answered and there was lots of follow up from Dave Z our salesperson. It was a great buying experience and would not hesitate to return or recommend Dave and the team at Toyota of Naperville to a friend.

Rehan2013

Jul 7, 2016

All the staff of this Toyota dealership are nice,cooperative and friendly to the customer.So I recommend everybody to visit Naperville Toyota dealership once.

Avalon man

Jul 6, 2016

Great service, all work was done as explained by Frank and on time. He went over the next items needing attention and when they need to be addressed.

Chicago Girl

Jul 5, 2016

Jacob was a great sales guy. I appreciate all he did. He's very nice and easy to work with. Thank you for every thing.

Lovebugs213

Jul 3, 2016

No pressure. Andres Manjarrez was patient and AWESOME!!!! He explained everything and showed me all my options. When I finally made my choice he even connected my phone and music!!! Highly recommend!!

Tony Woodall

Jul 3, 2016

Honest:I originally inquired about used 4Runner on the lot. They said the vehicle was available. I determined to visit that night for a test drive. I then learned the car was not available. I immediately thought "Yeah Right!" I thought this was a ploy to get me on the lot. I especially thought this was the case when they offered to sell me a new 4Runner! But during the test drives, Scott Bouma (a real stand-up guy) purposely drove us to the back of the lot to prove that the car was used car of my original inquiry was indeed still there, only now sold. This was very important to Scott to prove this out. Which leads me to my next point..Genuine:Scott was truly a genuine guy. He was not fast talking or confusing. He was just a genuinely eager salesperson looking to serve me the best way he knew how. My engagement with him on the first visit led me to consider coming back. I continue...Fair As a concession for not having the used vehicle I requested, Scott and the leadership offered me a very fair deal on a new 4 Runner Limited. It was truly a great offer. I appreciated the upfront offer - it saved a ton of time and nerves in the negotiation.

Jerome

Jul 2, 2016

Alain Vilma helped me and was very knowledgeable about the products and features available. He worked with me and gave me an extremely favorable price. I would reccomend this dealership to anyone.

Mj_1997

Jul 2, 2016

Manager peter murray, is very understanding, very helpful, had a slight problem and he is helping us out as much as he can, I would really recommend dealing with him personally, if you have a problem Ask for peter murray, i had a bad review but everything changed after meeting the manager (Peter Murray) !!

Dumas,Yolonda 123

Jul 2, 2016

Excellent service and very professional and informative great deal Tom Clancy is one of the most informative and caring salesman we have ever came across.You need 20 more like him.Sidney H Dumasand Yolonda Dumas

hulnaa

Jul 1, 2016

We had a great experience with leasing Toyota Sienna 2016. Kareem provided us excellent service. Very friendly, knowledgable, professional and keeps your interest at heart.

Michael Andelbradt

Jul 1, 2016

Knowledgeable, attentative no hard sell. Very considerate of our time. Followed up after sale and offered to schedule additional time to go over car features

emporter

Jul 1, 2016

Janine Turner has to be one of the greatest car sales people I have ever met. Friendly, funny, knowledgeable, she went over the top and beyond to ensure that my experience with browsing vehicles was a great one. She was very good at knowing even the most minor details of the car she showed us, a Scion iQ, which is a fairly obscure car. Will definitely be back and she will absolutely be getting my patronage and nobody else.

Chiara

Jun 30, 2016

Harvey and Claudia we're so patient and took their time to explain every detail of the car we bought!!! It was an awesome experience and the price was right!!! I highly recommend Naperville Toyota, sooo much more to offer!!

me_t16

Jun 29, 2016

This dealership and service was excellent. Dave was a great to work with and he made the time at the dealership a better than average experience.

Ping

Jun 29, 2016

We were Shoping for car long time before we came to Toyota of Naperville. This place is super nice and Kris is the best car specialist we ever met!

Kjuckins

Jun 28, 2016

Jeff is the best salesman I've ever come across. Such a easy hassle free process and a wonderful car! I couldn't be happier!

Sh1234

Jun 27, 2016

Had great experience. We were looking for a certified used car and Dave was very helpful and not pushy.

katlynh

Jun 27, 2016

This dealership was absolutely amazing! Alain Vilma in particular was extremely knowledgeable, patient, and kind. I am a 22 year old female and I felt other dealers didn't take me seriously and tried to rip me off. Alain Vilma and Peter Murray helped me get the best deal while respecting my budget. I am leasing a Toyota RAV4 Limited through them and am in love with it!! Alain went the extra mile and gave me his direct cell number to enhance our communication through the car-leasing process and never made me feel pressured to lease a car from him. Upon telling him the other cars I was interested in through other companies, he didn't down talk them, but rather talked up the Toyota RAV4 and what he has to offer which I appreciated. Thank you so much Toyota of Naperville!! I will be a life long customer.

EricD

Jun 27, 2016

I was a long time Honda owner and I went to Toyota of Naperville expecting to drive away disappointed. When I walked in the door, I was greeted by Nadeem Mizra and shown the car I wanted to test drive. He had extensive knowledge of the vehicle and was very patient. Ultimately, I bought the car I wanted for a great price and I'd highly recommend Nadeem if you're headed to Toyota of Naperville.

Annette Hall

Jun 27, 2016

Wonderful, friendly, professional service from a trusted advisor, Janine Turner. She was honest, forthright, and helpful. She made this such a smooth transaction from start to finish. We'll do business with her again.

taylorp.2010

Jun 26, 2016

Toyota of Naperville is great but my salesman Dave Avemian was even better. This is my second vehicle i have purchased with Dave and he made each experience great and listens to exactly what I wanted. Dave knows his stuff and the way he works, he always "crosses his T's and dots his I's." I have surely had pleasant buying experience at Toyota and I plan on being a lifetime customer.

almarte

Jun 25, 2016

Our salesperson, Alain Vilma, was a great host. We were interested in the Corolla to lease. He greeted us as he opened the door, found a Corolla for us to test drive and off we went. We expressed our interest and the price we wanted to pay. After speaking with the "money guy" we had a deal - that easy.The paperwork process was a little slow as about 4 other people were buying cars at the same time.All in all, super smooth, friendly and helpful.We would definitely recommend this dealership and especially our salesperson, Alain.The gal that was in charge of the financial paperwork, Elia, was also great. Thanks for a great experience Toyota of Naperville!

eschro14

Jun 24, 2016

I had an amazing experience picking out my first car thanks to Jacob and the rest of the staff at Toyota of Naperville. They definitely met my needs on price and style.

jzparty

Jun 24, 2016

I didn't have lots time to spend, and wanted to get it done quickly. It was easy to negotiate, staffs were cooperative, didn't get run around, and overall great experience was great.

Happy Customer

Jun 23, 2016

Toyota of Naperville was truly outstanding from the minute we walked in the door. This was my daughters first car buying experience and it could not have gone any better. Thank you for the prompt, courteous, and professional service. I will make sure to let everyone know how happy we are.

hellee

Jun 23, 2016

Excellent experience purchasing a Prius. Professional. Knowledgeable. Not pushy. They searched and found exactly the car i had hoped for. Best car purchasing experience I've ever had.

Jerrilynn

Jun 23, 2016

Our lease was coming to an end on our Avalon in three weeks so we had time to decide on the next vehicle for us. Dave Zidlicky led us through the process with amazing patience as we changed our minds three times, had many questions along the way, communicating by phone, email, and a total of three visits. We felt no pressure to "buy today or you'll lose this deal". Dave worked hard to stay within our budget. He handled the smallest details of the transaction, never made us feel we took too much of his time, and was with us until we exited the dealership with our new Camry with that wonderful new-car smell and all the hoped for safety features.Thank you, Dave, you are No. 1! .

Rudy

Jun 23, 2016

Friendly and knowledgeable staff. Harvey our sales person made the experience easy and hassle free. Would definitely recommend Toyota of Naperville.

beck debra

Jun 22, 2016

we found dave to be extremely helpful and his knowledge was excellent. he explained all the details of the new car and how all the features operated. he will always be our go to person

jxwien09

Jun 22, 2016

Once again Justin was extremely helpful and has great knowledge on the Rav4 models. This was our 4th or 5th purchase with Justin that should speak for itself. If you want a easy relaxing no pressure car buying experience than Justin is your man. Justin well explain and make sure you leave the dealership with your purchase with no question unanswered. Another great experience.

Jstanislao

Jun 21, 2016

Dave Zidlicky and his team are true professionals and value their customers. Dave was recommended to me by another Toyota of Naperville employee, John Bryant - Toyota Service Technician, who I value and trust. Dave's customer service skills, attention to detail, and positive attitude are second to none, making the car buying experience relaxed and positive for the customer. A.J. Reilly was also positive and professional and made the paperwork session of the car buying experience easy to understand and timeless. Frank Vicicondi has also been great to work with as he takes care of both me and my wife when we bring our cars in to get serviced. Thanks Toyota of Naperville!

Oakertood

Jun 21, 2016

Test driving and browsing was great. Once we committed, we seemed to wait forever before seeing all the post sales and finance people, e.g. Parts, etc. Then after signing half the paperwork in the sweet of-based table-topper thing, the underlying system crashed and we had to print and sign things again... Oh well.....

Laura

Jun 21, 2016

Loved this dealership. Ask for Scott, he is honest and genuine. I love my new scion ia. I would buy a car everyday but Scott doesn't work on Thursdays or Sunday's.

jag123

Jun 20, 2016

My wife and I looked at a Toyota Sienna online. When we went into the store, we were immediately greeted by Elizabeth Elkerton. She worked with us through the process end-to-end. She was a pleasure to work with. If she didn't have the answer, she got it for us quickly. I recommend the dealership and Elizabeth.

authorscreennamenotcreativeatall

Jun 20, 2016

Meraj Ahmed is extremely friendly and professional. He asked the right questions to get us into the car that was right for us and our budget without trying to oversell.

Reader1331

Jun 20, 2016

This was my first experience with Toyota and it will not be my last. Scott was awesome and I felt no pressure. He was genuine and respectful. Everyone at the dealership smiled which heightened my experience. Love my new scion ia!

kobeovermj24v23

Jun 17, 2016

Dave will help you out. He will find the right car for you and has knowledge about the cars. I would recommend him to anyone.

PusateriJ

Jun 16, 2016

Janine Turner and the rest of the group I dealt with at Toyota of Naperville were amazing. I would definitely purchase another vehicle from them.

Sishazel

Jun 16, 2016

I purchased a 1794 edition tundra from Dave avemian and it was the best car buying experience I've ever had. He was very easy to negotiate and, along with the rest of the staff, they were all very professional. I'll definitely be seeing Dave again when it comes time to buy another car and will be referring him to others that need a car.

Ratequeen

Jun 15, 2016

My experience at Toyota Naperville was awesome. If you are thinking about purchasing a Toyota ask for Alain V. Hes your guy. Alains customer service is phenomenal and hes a standup guy. I did not feel hassled in anyway. He did everything he could to get me the best deal for exactly what I wanted.

Eric

Jun 13, 2016

Before going to Toyota of Naperville I had only purchased one car in my life, 9 years ago. My wife had yet to go through the process as she still had her first car since turning 16. The best part of my previous experience was never stepping foot in the other dealership again. My wife had only heard horror stories of what a long, painful process buying a car can be. Needless to say, we walked in pessimistic. We were immediately greeted in a courteous, upbeat, professional manner by Kamran Zaidi. Kam was quick to listen to what we wanted(a RAV4) and even quicker to give us a full run down on the differences between the 2015 and 2016 models as well as the trim levels. He was even quicker to get us into a car for a test drive and more than patient to let each of us drive it. After we returned he did more research into their stock and found another RAV4 that fit our wants/needs. He was also quick to get this car brought around so we could test drive it. At no point did he push us into a higher level car or different model all together. He happily explained the differences between the two and patiently waited while we deliberated. After buying the car, Kam came to us and walked us out. He sat in the car and made sure we understood all the settings and menus and even called a few days later to ask if we had any other questions. If buying a car is supposed to be a stressful and tiring experience, Kamran is doing something wrong. He was a pleasure to work with and we will find him when we buy our next Toyota!

Max

Jun 12, 2016

The customer service experience at Toyota of Naperville was exceptional. There are plenty of places to get a car, but this dealership specifically had an attention to detail that solidified my business. When your sales rep gives you a prepaid envelope to mail back a second key so that you don't have to make a second trip, that's exceptional service. You know that when a detail you didn't consider is given attention, everything else that you're thinking about is taken care of. Highly recommended.

GoldenWarriorsFan

Jun 11, 2016

I reserved online to test drive a vehicle in their inventory. I got emails and phone calls within an hour of my online reservation to confirm my test drive and I did confirm as I live about an hour and a half from Naperville. The day of my test drive no one even bother to call me or email me that it was sold.

Abitfit19

Jun 10, 2016

I went in knowing which 4-Runner I was interested in and walked out with it. There was no pressure and Dave Avemain was great to work with. It was my best car buying experience and highly recommend him and this dealer. Erin was also helpful in the business office

Bob

Jun 10, 2016

We recently purchased our third vehicle from Toyota of Naperville. Each time we return to salesman Dave Zidlicky. Dave is a pleasure to work with - his attention to detail and responsiveness to all matters, large and small, is unmatched. I have referred many friends to Dave for both new and used cars and highly recommend anyone looking for a car to reach out to Dave Zidlicky!!

Ewa

Jun 10, 2016

My mom bought brand new Toyota Corolla, she is so excited!!! What a great experience!!!Thank you so much Kris Kosinski for your help and professional service!!!!We definitely recommend it !!!

barbarai123

Jun 9, 2016

Thank to Kris Kosinski, I bought my Toyota Rave 4. He was very helpful since he answered my questions and helped me choose the perfect car. I very much recommend Kris Kosinski to help you out in the future.

Vit777

Jun 9, 2016

Shopped with Dave A. I was very satisfied with the way he assisted me while getting a new car. He wasn't pushy at all, Highly recommended!

harleydave

Jun 9, 2016

Found the suv I was looking for with the help of Jusfin.Great test drive. Fast and easy purchase with the help sales team.I drove home in my new Escape in under an hour and a half.Very pleased.

Mnrn145

Jun 9, 2016

If you're looking for a great experience visit this dealer. Harvey and Amien made our buying a car painless!! Easy to work with and no hassles. Highly recommend Toyota of Naperville. Buy the way, drove all the way from Oak Forest and it was worth the trip. Thanks again

James Norris

Jun 9, 2016

Just over a month ago my wife and I purchased a new car from Toyota of Naperville, where I had the "distinct pleasue" to deal with Jeff Calhoun as my Sales Associate. Jeff not only made the whole sales process as smooth and painless as I ever encounered, but I also was left with what I perceive to be a fantastic deal as well. Quite actually, the entire transaction seemed surreal, since my wife and I felt very comfortable in dealing with Jeff, who was not pushy in any way and he was quite professional in answering any questions we had about the vehicle. Jeff's friendly demeanor and attitude made me almost feel like I was some multi-millionaire purchasing some highly-expensive luxury car. Jeff was quite caring about our particular experience not only before and during the sale, but also after the purchase was consumated, which led me to provide this favorable review on my experiences with Jeff. I therefore highly endorse Jeff Calhoun to anyone seeking to obtain a pleasant car-buying experience!!I would want to add that before arriving to this particular dealship, I had visited two other Toyota dealerships, where I was shocked that no Sales Associates came up to me after I looked at their cars in their showrooms. Before i began my excursion to Toyota of Naperville, I decided to do some on-line reviews of their Sales Staff. I decided to research the top Sales Associates at that dealersship with the highest ratings from their customers and I found that Jeff was either at the top or nearly at the very top. I called Jeff that day and I met with him that evening, but before I met Jeff, I was warmly greeted & approached by another gentleman as I walked in the showroom's front door. I was quite fortunate that I conducted my research that led me to Jeff.

Monika

Jun 7, 2016

Thanks! to Kris Kosinski the sales associate at Toyota of Napreville. I was able to get a great deal on my recent purchase. Thanks to Kris honesty and professional salesman I left dealership feeling satisfied.That I got a very good car Toyota Camry XLE. When you go to Toyota of Napreville make sure you see Kris he will go above and beyond to make sure you get a good deal and a great car.

tamee402

Jun 6, 2016

My husband and I recently purchased a 2016 Tacoma from Dave Avemian, our sales person. He was very courteous, outstanding, patient, and helpful! He broke down the numbers in a couple ways with different options, and most importantly, he went out of his way to get the lowest rate possible which means happy faces for all of us. A good deal we couldn't walk away from!!

Lisa, Bolingbrook, Il

Jun 5, 2016

I bought a new Toyota Camry a couple of years ago. I had problems with the blue tooth and door locks ever since. I have been to countless Toyota dealerships with no progress in diagnosing the problem. I met with the service manager Chris Nesbitt. You would think I was a long time friend or family member by how I was treated. Kelsie, the service attendant, Chris Roach and virtually all of the employees are first class. I didn't even purchase my vehicle here! I was given a courtesy car and my car was diagnosed and all of my questions were answered. The corporate tech was actually called in to help with the diagnosis. I am a sales representative myself. It was truly refreshing to be treated with honesty and integrity. Chris did not give up, but continued working on my car until the problem was diagnosed. I will not only purchase all of my future Toyotas here but refer others to this rare dealership!Thank you,Lisa, Bolingbrook, IL.

Kristin

Jun 4, 2016

Dave Avemian provided excellent customer service and worked with my price range in order to get me into the right vehicle. I would highly recommend him to anyone who is looking for a new or used vehicle.

Jamil Noubani

Jun 4, 2016

I got an easy trade for my vehicle, mike was very nice with lot of useful information. and tried his best giving me a good deal.thank you

karla04

Jun 4, 2016

Came in and worked with alain vilma. We had a great experience. He was nice to us. This is the second time in 3 years. We love the service here

posse4

Jun 3, 2016

We purchased a 2014 Highlander from Dave in August 2014. Unfortunately my car was totaled in an accident and we had to buy a new car. I loved my Highlander and we wanted to purchase a new one, specifically asking for Dave to help us through the process for a second time. Dave was so wonderful to work with again, and reminded us why we love this Toyota dealership. Dave was a pleasure to work with in 2014 and he was a pleasure to work with in 2016. We recommend Dave highly to anyone looking to purchase a Toyota!

javitoyota

Jun 3, 2016

Dave was fantastic and made a stressful situation painless. We had to buy a car after a totaled last Monday and everything went just fine. He listened to our needs and found just the right car for us.Thanks Dave, super happy we our new Camry.

tom717

Jun 3, 2016

After buying a CPO Sienna I realized I had bought the wrong car. I was sick about it. I contacted my salesman, Andres, via email, telling him how unhappy I was. The next day I got a call from the used car manager Travis. He told me not to worry, they would make sure I was happy, and asked me to come in at noon to meet. When we met he said he would do whatever it took to have me leave happy. I said I want a different car. He said to work with Andres and find something you like and we'll talk. I found a RAV4 that I liked, but it was $500 more than I had spent. Andres went to Travis and Travis came out and said it's an even swap. I couldn't be happier with the experience. I'm 64 years old and this isn't the way used car dealerships ran when I was a younger man. Extreme professionalism.

Sergenenz

Jun 2, 2016

Dream car come true for my kids. They love it. We thank you for Janine and AJ for helping us getting the car. It was an awesome experience.

Dennis Knight

Jun 1, 2016

Just completed second new Camry lease. Also have purchased from them and they maintain my Lan d Cruiser with 184,000 miles. First class in all respects!

parkvwexec

May 31, 2016

I recently purchased my third vehicle from Toyota of Naperville. In fact, it was also my third with salesman Dave Zidlicky. I return to and have sent a lot of friends to Dave because he is great at what he does! Everyone at Toyota of Naperville has been a pleasure to work with...I will be back!

knowmaas

May 31, 2016

My son just got a scion FR-S from Toyota of Naperville and the experience was fantastic. From the price to the financing it was very smooth. It was my sons first car purchase and he told me that the experience could not have gone better. Tom is the Man!!

bgup15

May 31, 2016

Elizabeth Elkerton and Tom Clancy were great! This is my first car as a recent college grad. Even though the store was busy when we came, Elizabeth took time to let me test drive a corolla and scion, and explain their features. She really cared about my thoughts. When we came back to finalize getting a corolla, both Elizabeth and Tom were very friendly and got everything done in a timely manner. I had a very good experience overall.

spollock11

May 31, 2016

Back to buy another vehicle at Toyota of Naperville. Great website, great people. Customer service was great. Brought my daughters along to learn about a professional atmosphere and to meet some smart, friendly people. It is like an extended family at Toyota of Naperville. Thanks everyone.

Karen123

May 30, 2016

All of the staff are courteous and friendly. I want to compliment Larry Dulik for personalized and detailed service and attention to search and successfully find a perfect vehicle for my needs. All of the support and management staff are focused on the customer needs. Excellent organization!

Ross

May 29, 2016

This is the second vehicle I have purchased at Toyota of Naperville. They are low-pressure, friendly and extremely helpful. The management team is also very friendly and make you feel like you really matter to them. The sales staff is by far the most helpful and experienced I have seen - Jacob Bastathia in particular has always been there for us. Jessica Mendez was extremely helpful and friendly with all accessories during and after the sale. The dealership is extremely professional, clean and comfortable. BEST dealership experience yet!

Nicole

May 27, 2016

This was the first car I've purchased and my first major purchase after graduating college, and Dave Zidlickly could not have given me a better experience. He devoted endless amounts of time and patience, helping me through every step of the process. After visiting several other dealerships I knew Dave was who I wanted to work with. We met on four separate occasions and he stayed late twice, never making me feel like he was trying to push or rush me into anything. What could have easily been an unnerving experience was enjoyable. Everyone else I had the pleasure of encountering at the dealership was incredibly helpful and friendly as well. I wish I could buy every car for the rest of my life from Dave.

jora0319

May 26, 2016

My husband and I went to Toyota of Naperville, and once again worked with Samantha Cosylion. She is absolutely the best car salesperson there! I spoke wither her over the phone before going, and she went through all my questions. She explains everything, no pressures, always super helpful. We definitely recommend her. This is our 3rd Toyota from this agency, and would never go anywhere else. Trade in was very fair. Mr. Mitch Siebert, Mr. Suha Oner and Mr. Peter Murray were very helpful too. Even financing portion was extremely fast, everything explained quickly. In and out in a matter of hours, with the best deal we could ever wish for. Thanks again!!

rav4

May 26, 2016

Mike is a very knowledgable car salesman and helped explain the new technology in the Toyota RAV4 simply. He made my car buying experience enjoyable and smooth!

Diane0307

May 26, 2016

David Avemian was an excellent salesman who was extremely knowledgeable and pleasant to work with. We were impressed with how hard he worked at getting us a deal we could not refuse!

Newbie

May 26, 2016

Justin Buck gave me a warm welcome as I walked into the Toyota of Naperville Dealership the other day. The Dealership is Beautiful and I enjoyed the Starbucks coffee offered in the lobby! Justin was very knowledgeable and answered all my questions about buying the new RAV4. I did not make my final decision that day, but quickly determined that the RAV4 was the car for me. John T. was a pleasure to work with and helped to make sure I got the exact car I wanted! Today I bought the 2016 RAV4 Limited and could not be Happier! Justin guided me through the purchase efficiently and explained all the awesome new features on my car. Jessica & A.J. also made my experience today a great one. I would highly recommend to friends and family that they visit the Toyota of Naperville Dealership!

Casey Levine

May 25, 2016

My 2007 camry hybrid needed to be replaced sooner than expected due to the battery failing so I needed to replace it quickly. I had been taking my car to Toyota of naperville for service for years so naturally I looked to them when I needed to replace it. Justin and the others made the experience as good as possible given I really didn't want or expect to be getting a new car just yet. So far I am happy with my purchase and will continue to get my car serviced here.

Stanfordash

May 24, 2016

The dealership was very clean and professional. I was able to negotiate prices that fit my budget on both the car and the warranties. After I purchased the car, the dealership was quick and efficient about getting the car ready for me and making pickup simple. There was an ugly pinstripe on the side of my car that I asked them to remove as part of the sale, and they did it immediately without any fuss or haggling.

Duncan48

May 24, 2016

David Avemian and made my car buying experience very enjoyable and smooth! Definately recommend Dan wolf they have amazing employees I felt nothing but welcome when I went into the dealership from the time I entered til the time I left!

jeanie

May 23, 2016

I was really impressed with the services rendered by Dave Avemian. He understood my financial distress, and, that i needed a reliable vehicle. I didnt expect to drive off the lot with my 1st choice of vehicle but because of his hard work, dedication and persistence,,, I GOT MY 2016 COROLLA! And it didnt take all day lol.....Thanks dave!!!!! you're the best!!

Rick

May 22, 2016

I purchased my third Toyota from Naperville Toyota this weekend, my second with David Zidlicky's help. Toyota of Naperville is an amazing experience from the time you arrive until the time you leave. Everyone I dealt with was terrific, and David's my guy. It had been around 7 or 8 years since I purchased my previous Avalon from David. Every year, like clockwork, I get a birthday greeting from David on my phone and he has been there to answer any questions or prepare me for my purchase yesterday. There is a fear factor when you go into a dealership to buy a used car. David and Toyota took that fear away. One day later, no remorse. Only the feeling of a great experience. Thank you David! You are the man! Rick

Mike

May 22, 2016

I went in looking for a replacement vehicle for my car and Tom was very helpful he found me a vehicle I liked and that was in my price range. Thank you for all the help.

Aloha188

May 22, 2016

Jeff was knowledgeable and helpful. He wasn't pushy or condescending like other salesmen I've encountered at other dealerships. They worked with us to make a deal to leave in the car we wanted. When I'm in the armed to buy again, We will definitely go backs d ask for Jeff!

taylorp.2010

May 22, 2016

My car salesman was Dave Avemiam and he was the best. The Nissan I bought was my first car and he made the car buying experience very pleasurable. Dave was very knowledgable and if it was something he did not know he was very prompt on getting the answer right back to me. Dave deserves repeated business because even though it's been a few weeks since I bought my car he is still only a phone call away and always eager to help or answer any questions I may have. Thank you Dave Avemiam.

Prius Guy

May 21, 2016

I ordered a new 2016 Prius with special options, while it took 9 weeks to arrive from Japan I am very pleased with the vehicle and the smooth process that Jacob presided over before during and after the sale.

Ahmed Diab

May 19, 2016

it was very good experience and great buying with Harvey Nyien at Toyota of Naperville, All the people there are very good people, i will be back there soon and i say to everyone wanna have a new car go there.

MfromYorkville

May 19, 2016

We were in the market for our 4th Toyota in 8 years. We had already visited nearby Toyota dealers and went to Toyota Naperville just to see what they have to offer. Needless to say, Scott Bouma was just the person to convince us that this was the time and place to purchase one. While other dealers promised to give info, good deals, and a pleasant experience, none of them followed through. Meanwhile, Scott's professionalism, knowledge of the cars, the current specials, financing, even the color differences in the paint, and attention to the details in the buying process, etc....convinced me to buy the car that night. We even got to test drive in their 'test track'. I learned new things about how the newer models fare in city driving. We didn't feel pressured at all, but were shown probably the best customer service experience ever in buying a car. I am pleased with Toyota Naperville's excellent customer service and follow up. I especially like the loaner car that you can use when your car is in the shop! We found a 'home' in this dealership, and we look forward to doing business with them....and Scott Bouma... again. I highly recommend this dealership. ~ Marie (Yorkville, IL)

CorollaSluvr

May 19, 2016

I started off with the intent of buying used but Larry went above and beyond to find me a new car that fit into my budget. I had been to other dealers and walking in there as a woman, alone they came off as cocky and tried to take advantage of me. Here they did not do this AT ALL. Buying my first new car was very intimidating but they put me at ease and I would recommend them to everyone. Very proud to be a Toyota owner because of my great experience. Thank you guys so much!!

Sheila

May 19, 2016

The staff and service was excellent. They took time to explain the features of the car and services available through the dealer. They made every effort to reduce the stress that can accompany the purchase of a car. ++

HappyCustomer

May 18, 2016

Overall, my experience at Toyota of Naperville was very good. Robert was a pleasure to work with and made me feel comfortable with my choices and questions. Many of the employees I worked with were great, although I did not enjoy my interaction with the Pre-Owned Car Manager - I felt he was too pushy.

Car

May 17, 2016

Just bought my Toyota Highlander LTD. Scott Bouma was my salesperson. Without a doubt Scott is the best at his job. Scott did a great job introducing me to my first Toyota. Not a pushy person what so ever. I bought it on my second trip back to Toyota of Naperville. Scott was the best salesperson I have ever had when purchasing a vehicle.

kukate23

May 17, 2016

We had been to a half dozen dealerships that weekend before meeting Justin. It was a night and day experience. He was the least "sales-y", the most genuine, and kept the whole process moving along as efficient as possible. He was honest, didn't pressure us, and ultimately, made the whole experience as enjoyable as buying a used car possibly could be. We would definitely recommend Justin and the dealership to anyone in the market for a new or used vehicle. Thanks for your help, Justin!

David S

May 17, 2016

I had a great buying experience with Harvey Nyien at Toyota of Naperville. Harvey is most considerate and professional in all respects. He's the man to see.

Tacotime

May 16, 2016

This is the 3rd car I purchased from Tom Clancy. My wife has purchased one and I have sent several friends to Tom. He is a great guy, very straight forward. He spent time showing me all of the options and made sure I was buying the vehicle that best suited my lifestyle. When it comes time to buy my fourth, it will only be with Tom Clancy. The service department is great too. Elia in finance did a great job as well. She answered all my questions.

bwilso

May 16, 2016

lately I've been having trouble with my Buick lacrosse so came into service to get it taking care of to replace the water pump turns out my engine was really bad. i wast not able to get round to work or school which made life very difficult. But, service manager referred me Tom Clancy to see if i could trade in my car into getting a new reliable car. so we sat down and talked it to see what were my options. Tom was very helpful and just going through everything with me step and step about the car. the next day i get a call and i got approved for the 2016 scion iA. i simply wanted to thank Tom Clancy for making this all possible being patience and understanding my situation. I would recommend him to anybody that is looking to purchase a vehicle.

Angeline

May 16, 2016

Worked with Nadeem and had an excellent experience-he gave us the best deal possible and was friendly, professional, and efficient. Would definitely recommend to others.

nklutz

May 15, 2016

This was the best experience my husband and I have had buying a car! Mike Beck is the best! He was all about us, what we wanted, and worked with us! Jon T gave us great value for our trade ins and treated us superbly!

going green

May 15, 2016

We came to the dealership armed with thousands of questions about our needs , we left with all the answers and a car! Our salesman -Dave Avemian gave us all the time and resources to help make our choice.The amount of time was never an issue as we fired question after question at Dave. After all the questions and test drives we breezed through all the paperwork with the helpful staff . It was a good experience.

John59

May 14, 2016

I love this dealership. The sales team and service department are great and friendly. We bought our new Sienna from Jeff Calhoun and he was great to work with and put us in the car we needed for our growing family. I plan on buying my future cars from this dealership and Jeff.

Marius D

May 12, 2016

I didn't end up buying my new car at this dealership, but I can only recommend it. Talk to Tom Clancy, he will have a good answer for your questions or concerns, as well as a special talent to move the purchase ahead. I wasn't pressured into anything at no time.

Rob_levs

May 12, 2016

This is the finest orginization of any kind, I've ever dealt with. Jeff Calhoun was outstanding in helping me with my purchase. Everyone in the service department from Donna in reservations to Karen in Service Management treated me like family!

Postawa

May 12, 2016

I stopped in because I was considering getting a new to me vehicle. I told the employee, Jeff Calhoun, that I was just looking around and wanted some information on possible options for the near future. Typically when I've visited dealerships I get haggled and almost forced into buying a car; however, at this dealership, Jeff was personable, friendly, and didn't try to sweet talk me into anything or try to make any "can't pass up" deals. I wish more car salesmen were like this guy because I will definitely be coming back to buy from this dealership because of his professionalism. I'm not sure if these reviews get read or not, but top notch place with top notch, hagel-free employees.

Pauljr0714

May 12, 2016

I would recommend Toyota of Naperville just for the simple fact that Jeff is a great salesman! Definitely buying my next vehicle from there again.

Tammy Davis

May 11, 2016

My initial visit to the dealership went well and I was shown the 2016 Sienna by Elizabeth but it seemed like I would not be able to get into the new Sienna I really wanted. My next visit I was meet by Pete Forberg and he was relentless (in a good way) in pushing his manager Peter Murray on making it a reality as the lease programs had changed in our favor.There was no pressure to buy just a genuine willingness to help get me the van we wanted. At any stage we could have just brought out our lease (love leasing, it is a great option to keep payments down and get the safety features that are important) but they made the deal happen.Kal in finance presented options and was great with his understanding of the process. The dealership is consistently rated one of the best in the area and I can see why. We will be back in 3 years!Thanks Pete, Elizabeth, Peter and Kal!!

Colleen McDonald

May 11, 2016

We had a good experience working with the staff of Toyota of Naperville, especially Larry Dulik. Friendly and efficient service! Will recommend this dealership to friends.

Mary Wright

May 10, 2016

My husband and I were in the market for a used Certified Highlander. We worked with Harvey Nyien and had a GREAT experience! He really took the time to explain all of the features and options. Once all of the paperwork was done, he sat with us and helped us hook up our phones and make sure we were happy before taking off. We had visited two other Toyota dealerships closer to our house prior to this and neither had the selection or the salespeople that were as helpful and knowledgeable about this model as Harvey. We also spoke with Push Singh during the negotiation who was nice, funny, and very reasonable to deal with. The customer service was outstanding!

JenceW

May 9, 2016

I purchased a Camry XLE from Toyota of Naperville, dealing with the same people (Peter Murray and Harvey Nyien). Similar to my first transaction, everything went very smoothly and without problems. My wife and myself are two satisfied customers thanks to this business and their employees.

a. vagelyamused

May 8, 2016

I decided it was time for a new car but was overwhelmed by how many were availableAfter being bullied by a salesman at another dealer, ignored at another i came across toyota of napervilleI was recieved respectfully by all the staff.My children were well looked after and entertained The test driving course was idealMy salesman dave was attentative and knowledgeable The car we narrowed it to is perfect for my families needs.He helpef me with financing questions and after purchase maintance concerns.Couldnt be happier with our purchase.

Kanchit Ruksakiati

May 6, 2016

It's a great pleasure to work with Peter Forberg who assisted us to purchase our new 2016 Rav 4.We sure will recommend Toyota of Naperville Ken & Sandy Ruksakiati

ms4380

May 5, 2016

Robert was very pleasant to work with and informative since I wasn't sure what I wanted to purchase since I was trading in my 2006 Toyota Rav4 which I loved.

GnR

May 3, 2016

Tom Clancy made it a very good experience to purchase our vehicle. We definitely would go see Tom again for a future purchase. Also, we are very happy with the Sienna we purchased.

Abeconde

May 2, 2016

Had the pleasure of working with Larry Dulik. Awesome guy, made us feel at ease. Helped us find the right car and gave us a great deal. We highly recommend Larry.

Of_Two_Minds

May 1, 2016

I have purchased my 2014 RAV4 from this dealer and with Mike Beck from Sales before. I went back to look for Mike couple of weeks ago to explore a used Corolla LE or Camry. I had identified five used Corolla/Camry from the dealer's website and wanted to test drive. Mike was very helpful and got the keys of all five of the vehicles right away. I really like Mike's "hands-off" style since I am not under any pressure or under the "scrutiny" of a sales person seating in the back seat while my spouse and I were doing the test drive ourselves. After our test drive, Mike was right there at the parking lot asking whether we have any question. He also explained other option and incentive so we are clear what is available to us. I would highly recommend Mike Beck if you are going to Toyota of Naperville.

Margarita

May 1, 2016

Toyota of Naperville Sales Representative Harvey Nyien helped us greatly at selecting our new vehicle and finding financing for it. Thank you so much, Harvey! Margarita, Viktor

Chris D

Apr 30, 2016

First time leaving a review., had a great experience and thought others would like to know that JeffreyCalhoun was outstanding! He was very knowledgeable about the cars we were looking at. Worked within our budget to get us the car we wanted. He related to us and was very personable. If u go ask for Jeff , u won't be disappointed!!

Kasiarafacz

Apr 30, 2016

Dropped in today to get a new Truck. Great service Kris made my buying experience easy. Got a really good deal on my new Toyota Tacoma. Got really good financing.

anon reviewer

Apr 30, 2016

after researching a lightly used highlander across the greater Midwest, this dealership had the best selection and price, period. Mukesh was professional, honest. It's my 3rd highlander. I recommend them.

d hensley

Apr 29, 2016

very helpful and pleasant. large inventory. would return to this dealership. salesperson was helpful and supportive and realistic when negotiating the purchase price Every part of the process ran smoothly.

Po3303

Apr 29, 2016

All the staff I encountered, especially Dave, were very curteous and helpful in purchasing my vehicle. Dave answered all my questions and was a delight to deal with.

D. Sinickas

Apr 29, 2016

Could not have asked for a better car buying experience. David was quick and knowledgeable on every question we had. It made car buying that much easier and less stressful especially with the great deal that we received. We will definitely be recommending David for anyone who is looking to buy a Toyota.

Pw011464

Apr 28, 2016

I worked with Scott Bouma who helped me determine how I was going to make a bad situation better. He was easy to talk to, dealt with my issues and helped me find the best vehicle for my situation. As it turns out the car I bought is EXACTLY what I wanted but did not know I could get!!One happy customer here.

NewToyotaOwner

Apr 28, 2016

We found Toyota of Naperville to have a large selection of vehicles, competitive pricing, friendly staff, and a great driving course for convenient test driving. We worked with Harvey Nyien and he was exactly the type of salesperson one would hope for - helpful, courteous, patient, professional, and not at all high pressure. We are enjoying our new Toyota Camry. Would definitely recommend the dealership and Harvey!

Brian.Emrys74

Apr 26, 2016

After a friendly call from Jeff Calhoun, I decided to go visit the dealership. After several pleasant exchanges, Jeff and I viewed the lot and test drove several vehicles. I was happy that not only was he knowledgable, but he was not pushy like most dealerships, especially because it was a very busy Saturday. From there, Jeff was able to get the numbers that I needed for the lease, which was my deal breaker at that point. Jeff made sure that everything was staying on schedule so we could get out of there on time with our new vehicle. In the mean time, HE BROUGHT US OUT COOKIES THAT HIS SIGNIFICANT OTHER MADE FOR HIM! Talk about customer service. After Saturday, he has secured my business as well as all of my referrals. Make sure you talk to Jeff!

hawks

Apr 25, 2016

My husband and I walked into Toyota this past Saturday just to test drive a Rav4. Dave greeted us at the door and was very friendly, knowledgeable and someone you felt like you have known for years. Professional friendly and a great experience I am now a proud owner of a Rav4 thank you Dave!

adnaper

Apr 23, 2016

Mike Beck, my salesman, was every knowledgeable and thorough. After the sale he called me to see how things were going. He was helpful after the sale as well.

Ericht09

Apr 22, 2016

I had a great experience at Toyota of Naperville. It was quick and hassle free. I got the car that I wanted and at a fair market value.

VenuMaha

Apr 21, 2016

we went to this dealer , and we got our new Rav4(2016), We are not in a mood to buy new car , but Justin made this possible, and he is so excellent and gave us good deal with a price match... No More Hidden Charges...ThanksThanks JUSTIN BUCK

Vito47

Apr 21, 2016

Jacob Basathia was an excellent salesman who was extremely friendly and honest. Not only was his demeanor impressive but his product knowledge was equal to the task. Jacob made the car buying process easy and painless as possible. Wonderful customer service! I would highly recommend this dealership and Jacob specifically for any of your car buying needs.

Walk0811

Apr 19, 2016

Great experience a pleasure dealing with Jacob. He was very patient as I needed to make the big decision. I look forward to visiting Naperville Toyota to get my car serviced.

LH

Apr 18, 2016

Mike Beck took me to exactly the car I was looking for! He explained all the features well and walked me through the whole process. I would definitely recommend shopping here!

Mark Gallik

Apr 17, 2016

Buying a vehicle at Toyota of Naperville was a breeze, especially with people like Dave Avemian to help you through the process. He was very knowledgeable about the vehicles and their features, and helped me find the exact truck I was looking for. I highly recommend his services to anyone that is looking for a vehicle.

Diane

Apr 17, 2016

We just bought a new 2016 Toyota Corolla from Dave Avemian, we had a great experience! Dave was knowledgeable and super nice to work with.

sheila

Apr 17, 2016

I contacted this dealer over a month ago and they still haven't returned the call. I won't be purchasing any vehicles from this dealership. Poor customer service.

Rick Hernandez

Apr 16, 2016

Dave Avemian gave great hospitality offering water, pop, or coffee through out the experience and smooth service! Walked me through the paperwork nicely. Also fixed the problems I found in the car free of charge!

george

Apr 14, 2016

I had a very pleasant buying experience at Naperville Toyota dealership, Harvey Nyien was outstanding and the process was handled professionally by all staffs there.

kasia

Apr 13, 2016

Robert Kieda is a fantastic Sales Consultant in Toyota Dealer in Naperville. I recommend him everyone. There is an excellent service and helpful, nice people. Thank you again!!!!

Jfishman8

Apr 13, 2016

I used to dread going to car dealers and experiencing long waits and high pressure techniques. I was shocked how relaxed and quick everything was. It was no pressure and I got to test drive what I wanted at the moment and I am a picky gal. Very happy with my purchase!! Dave Avemian went out of his way to find exactly what I was looking for. Dave was helpful and available at all times by text to notify me of the progress of searching for the car. He also expedited with my insurance as there was a minor glitch. I drove off the lot in my beautiful new car with all the specs I wanted. Thanks Dave.

Sherbear484

Apr 12, 2016

I just bought a 2016 iA scion from Dave Avemian! And I'm in love! He was more than patient and helpful! He found me exactly what I wanted and more! Joe Castillo in the finance department went above and beyond to help me get a low interest rate and monthly payment! I am to the moon and I will be coming here for all my cars! Thank you!

PriusFamily

Apr 11, 2016

We purchased a 2016 Prius 3 and Dave worked through the entire process having to locate just the right car (colors and options) and having it delivered. Dave kept us informed throughout the process and worked hard to make sure it came in ahead of schedule. Dave worked to make sure the dealer options have been available as well when promised. Overall a very good experience working with Dave and Naperville Toyota.

new Toyota owner

Apr 7, 2016

The employees were all friendly and very helpful. They worked very hard to put us in the vehicle we wanted. It was a great experience

Steve Cyburt

Apr 5, 2016

I told Jeff Calhoun what I was looking for. When he found what met my requirements he called me. I changed my mind on what I wanted .. no problem ... he kept in touch but only when he had a good reason to call ... when he found a car that met my new requirements I went there - awesome test ride / awesome test track. We came to an agreement with no hassle or pressure ... met with "Mitch" who offered options but again ... simply NO pressure .. "here's what we can offer IF you would like and thanks for your business" - loved it ... finished the finance got in my new car and went home ... with an excellent new car and no headache.I got the immediate and complete feeling that the dealership as a whole is comprised of an excellent team of people who enjoy what they do. I also want to stress that my specific dealing with Jeff Calhoun was just fantastic ... either he is an incredible salesperson or simply a genuinely nice person who wants to help as much as sell. Bottom Line ... I would use both Jeff Calhoun AND Toyota of Naperville again and recommend them to friends and relatives.

hybrid

Apr 2, 2016

Scott Bouma, my salesman, spearheaded a very positive experience. I started with the internet. The dealer called me and Scott picked me up in the Avalon I eventually bought. Very SatisfiedPeterJ

Rosalia Sassanelli

Mar 28, 2016

Had a great first time experience with them!! Friendly, helpful. Just had a good buying car experience. Our dealer was a wonderful guy!! Mr. Zidlicky was no pushy!! Answered our questions and just a really nice person!!

Chad S.

Mar 27, 2016

This is by far the most professional, courteous, and stress free environment to buy a new car. From the moment we pulled into the parking lot and seen there enormous inventory of Toyota cars and trucks, to the time we walked through the front door and were greeted by salesmen and women lined up to serve us. I knew this dealership was something special. Luckily, I dealt with Elizabeth Elkerton. I had went to 5 dealerships that weekend before meeting Elizabeth, she was hands down the most knowledgeable and informative about the Toyota Tundra. I'm so tired of salesman not knowing anything about the vehicle other than the price. To sum it all up, it was the best experience I've ever had buying a Toyota (And this was my fifth new Toyota). I wish I had bought all my previous Toyota's from here. One thing I know is were I will buy my next, Toyota Of Naperville. Thanks again to everyone at the dealership especially Elizabeth Elkerton and manager Suha Oner for making this purchase one I will never forget.t

Maria McCandless Lyons

Mar 26, 2016

I brought my two kids (ages 11 and 7) with me yesterday (husband was working) to test drive and ultimately purchase our new, certified used 2013 Toyota Venza. Dwight Nash took excellent care of us and made the process stress-free, enjoyable and memorable. Dwight was very knowledgeable about the Venza and Toyotas in general. He was very patient and generous with his time. A highlight for all of us was the drive on the test track at the dealership.This was my first car-buying experience on my own, and we drove away excited about our purchase. Most important, I felt I made an informed decision about the right vehicle for our family. Dwight answered all of my questions and went above and beyond to provide excellent customer service - including arranging a shuttle to take my kids and me to lunch while we waited for a key to be made and even providing new adhesive strips to transfer my I-Pass.Also very helpful to us were Kristen Greco, who was our contact from Internet sales and stopped by to introduce herself, and Alain Vilma, who took us through the financing process. Although I could have arranged a sitter for the day, I brought my kids with me, because I wanted them to have that experience as I did with my parents and to hopefully learn a little from the process. It was all of that and more and what customer service should be: stress free, pressure free and all about the customer's needs.I would highly recommend Dwight, Kristen, Alain and the team at Toyota of Naperville for an excellent and fair experience. I'll be spreading the word.

Mcorral11

Mar 26, 2016

Tom made the process super easy and stress free. Very informative about the technical aspects such as the electronics. Tim was also very helpful regarding financing. That's it just need to complete my 25 word minimum.

Teaman23

Mar 26, 2016

The dealership is good and provides good service for scion and toyota cars. The staff was attentive and helpful in selecting a new car and answering any questions.

patnlisa

Mar 25, 2016

We worked with Dave Zidlicky and it was a great experience from start to finish. Dave worked with us over the course of 3 days to select, finance and deliver our new vehicle. We will be recommending him to any family and friends looking for a new Toyota.

Jeff Seume

Mar 24, 2016

I highly recommend Toyota of Naperville. I would encourage any of my friends or family to work with the dealership. Also, Dave Zidlicky is fantastic! This is the second time I've worked with him to lease a car and both experiences couldn't have been better. Eren Gonzalev was the finance person I dealt with and she did a very good job, too. Most of my time, however, was spent with Dave and he is great. I'd send anyone looking to buy or lease a car his way without hesitation and with great enthusiasm.

Jerry

Mar 24, 2016

This is my first Toyota purchase and Kareem Thomas made it very pleasant. Kareem took the time to explain all the new features and options. I purchased a 2016 Rav4 XLE. Thanks for all your help Kareem.

ed71

Mar 24, 2016

As seniors, large purchases can be intimidating. We truly appreciated that our salesman, Robert, was very patient with our questions and concerns. He took the time to explain options and the pros and cons of each. Every person we spoke to was knowledgeable and not pushy. That was one major reason we decided to purchase our SUV from here

kcarte87

Mar 23, 2016

This was my second time purchasing at Toyota of Naperville. Larry had originally sold me my first car, a 2013 Toyota Corolla, and it was such a favorable experience that when I decided to look into trading it in for a 2016 Scion tC, I went back to see him. I appreciated his honesty, helpfulness, and friendliness. I did not feel pressured, and I worked with Larry to get the best trade-in value for my old car. AJ was also extremely helpful in explaining all of the paperwork- I would highly recommend Toyota of Naperville to anyone looking to purchase a car.

MH

Mar 23, 2016

I found a used car online and asked to meet with Kareem, as I had worked with himIn the past. It was efficient and painless! Thanks so much!

Alex

Mar 23, 2016

Dave Avemian was a great sales consultant. What we like about Dave, it was his professionalism, knowledge and making us feel like we are his friends. Also he understood what we are looking for and provide the best deal for us. We left happy with a suitable car for our kid. Thank you Dave.

Chris754321

Mar 22, 2016

Great Experience with Brian McGinely. He was knowledgeable, honest and stress free. Overall, a very positive experience at Toyota of Naperville. Ask fro Brain McGinely........

clm0328

Mar 21, 2016

This was my first car buying experience, Kareem went above and beyond to help me with everything I could possibly want! I look forward to working with him in the future.

Leota72

Mar 20, 2016

Justin made my car buying experience smooth and stress free. He was very knowledgeable, friendly and willing to go above and beyond to get me just the right car. I love my new highlander!

WAP

Mar 20, 2016

My wife and I were assisted by Jose Rivera in March of 2016 at Toyota of Naperville. Jose was able to quickly identify a vehicle that fit our check list. Jose is very professional, knowledgeable, and personable. Jose pointed out key features regarding the model that we eventually purchased and even took the time to set up the vehicle's blue tooth technology. WAP

Anayza

Mar 18, 2016

Me and my husband were pleased by the services that was provided to us and specially David was an outstanding sales person. We had a very outstanding experience and will record the dealers to friends and family.

Mukund A

Mar 18, 2016

I recently bought Certified used 2014 Toyota Corolla LE from Toyota of Naperville. The sales person Scott Bouma was a very nice gentlemen who worked with me and got me the car I wanted. He dealt with us very professionally and there was no pressure to buy. He was knowledgeable and always answered questions patiently and made us feel comfortable. I would recommend anyone buying a car to him.

Gregschmutt

Mar 16, 2016

Great experience at Toyota of Naperville. Dave A made the process friendly, fast and efficient and I was able to walk away satisfied. It was also a pleasant experience with Mitch and Elia who were also wonderful to deal with.

JDodd

Mar 15, 2016

Great experience with Larry! Larry is the reason we came back to Naperville Toyota. Larry took the time to call, research and find what we were looking for. We have been pressured from other salesmen, this was easy pressure free.

nussbapj

Mar 14, 2016

Mike was patient and showed me a large number of cars - did not pressure me to purchase anything - and was focused in helping me find a car that met our needs.

Howard Kim

Mar 14, 2016

Overall, I am very happy with my purchase with Russ Harris. I traded in my 2002 Avalon and tried to get a new Corolla. I've been here before to my cars serviced before, so I knew the facility was great and there were plenty of stocks in this dealership. I contacted the dealership through website by looking up cars on the site, checked the financing options and requested the quote. One of the web communication person contacted me back within a few hours. The estimate was detail with varying cost & discounts with different financing option. When I visited the dealer, I started working with Russ Harris, a very nice, calm and kind person to work with. He pulled up my estimate from the system and showed the car and explained very well with trims and options. The online estimate was the same as when I was there. When I asked for getting accurate value for my trade-in car he changed it for me and started making deals with his officer. I had to deal with some discounts and financing option, and he tried to respond to my requests with patience. He didn't hide anything when I asked the detail questions. I was able to get 60 mo. 0% financing on 16' Corolla LE at a fairly good price. He called me a few days after my purchase to follow-up with my car. I am really satisfied with his service and I would definitely recommend him to anyone. Of course, even though the dealers have good reputations I recommend you to research lots of things before heading to shop to make the best deal out of your purchase.

Karen K

Mar 14, 2016

Toyota of Naperville is great to do business with. I have personally bought 2 Toyotas there, both from Jacob. Jacob is friendly, honest and extremely helpful. My parents have bought 3 cars from Jacob as well. Buying a car can be very stressful and he really puts you at ease and makes the process so much easier. Everyone at this dealership was top notch.

AntonioO

Mar 13, 2016

There's something more than excellent customer service in this dealership. They'll go above and beyond to make you feel like family. Couldn't be more satisfied. Thanks

Ben

Mar 12, 2016

I had a "salesman" named Kareem. Not only was he patient with me, but he was helpful in only telling me about cars I that he new I'd be interested in.

Emily83

Mar 12, 2016

Kareem Thomas was so awesome helping us find a car for my boyfriend that I bought a new one too! He was patient with us and didn't make us feel pressered in any way. He found what we were looking for and was super friendly. Would defiantly recommend any one looking for a car to meet with him.

Shabbat65

Mar 12, 2016

Jacob was a very helpful and curteous salesperson. We had a very enjoyable experience. Very happy with our purchase. We would recommend Jacob to anyone looking for a car.

Anil

Mar 11, 2016

Harvey Nyien was very helpful who made the buying process very simple for us. The showroom was spacious and the people we met were very pleasing.

TaylerO

Mar 11, 2016

Kareem took very good care of me when buying my first car. I highly recommend this dealership. They will do everything they can to get you the best deal on your car.

Collins

Mar 10, 2016

We worked with Larry to obtain our 2015 Toyota Highlander and he was very informative, patient and helped us get a great price on a fully loaded vehicle. He was very personable and we would buy a car from him again in a heartbeat.

chokotoureiki

Mar 8, 2016

I met with Scott who was my car salesman. He was very friendly, easygoing, polite, knowledgeable, and professional. I really enjoyed the entire process, everything from testing out the cars to interacting with the staff. Everyone there was just super friendly especially Alain, who conversed with me like I was his longtime friend. Place was clean and just the presentation was superb. I even had my 12 volt battery replaced and a car wash for free when my car needed a repair from Robin which was completely unexpected. Best dealership I've been to.

Terry847

Mar 8, 2016

This was our second vehicle and second Highlander purchased from Toyota of Naperville. We have been impressed with the high level of customer service provided by this dealership. Everyone at the dealership is friendly and professional. Working with Elizabeth Elkerton, Tom Clancy, Peter Murray and A.J. Reilly on the different phases of our current purchase reinforced this impression. Highly recommend this dealership for both sales and service.

Ireland1

Mar 7, 2016

Tom was the best car salesman I have ever purchased from. He was so informative and really cared about giving me the easiest and best transaction.

Autoshopper

Mar 6, 2016

My overall experience was painless and pleasant. Auto shopping does not list high on my to do list, but Harvey Nyien made this an overall excellent experience. The dealership was clean and very accommodating. Travis Jackson also made this an easy experience. I would recommend this dealership to family and friends.

Holister5

Mar 6, 2016

Times have certainly changed since I bought my first car back in the 80's. Scott and the whole team at Naperville Toyota were great to work with. The process can be long and tedious for a first time buyer, with little credit history but in the end my son couldn't be happier!

toyotaforlife

Mar 4, 2016

We were in need of a car for my wife, as her non Toyota car needed a new engine. I had owned Toyotas most of my life and wanted to get my wife into the Toyota family. Upon our arrival we were warmly greeted by Elizabeth. I can not say enough good things about our experience working with Elizabeth. First I mentioned I would not be making a decision that evening. At no time did we feel pressured. Elizabeth showed us our options and took my wife for a test drive. My wife loved the Camry. She explained all our options with buying and leasing. We went home that night with the decision whether to buy or lease. Came back in the next morning. Elizabeth had worked with the fantastic sales manager, Suha, to work out a lease right for us. I have purchased several cars in my life. This was far and away the best experience I have had. I have Elizabeth and her team to thank. Also outstanding follow up after the sale.

apple1984

Mar 4, 2016

Jacob Basathia did an excellent job! He is a man who listens to his customers and a man that I trust to get a good deal.

Mabelle D.

Mar 4, 2016

We had an excellent experience today as we bought our family car. Best decision we made was to start our search at Toyota of Naperville. Dave was the first one who greeted us and made us so welcome and comfortable from the very beginning. We felt his sincerity and his patience on us. He was honest, direct to the point and never wasted our time. Because of him, we decided to buy the car even it wasn't in our price range. In addition, the facility is family friendly and all other staff we dealt with from the very beginning to the end was helpful.

RandyCBonds

Mar 3, 2016

I want to thank the staff of Toyota of Naperville for making my 1st car purchase ever an amazing experience that I will NEVER forget! Everyone from May in the calling center to Jacob Basthia who took me to test drive the vehicle and fully educated me on all of the functions of the vehicle made the process sweatless and easy. I will never forget 3/4/2016, the day that my family and I purchased our 1st car EVER! Thank you to all of the amazing staff for getting me going, making sure I was taken care of, and doing their best to get me in and out in a timely manner :)

Larry

Mar 2, 2016

We recently went in for an oil change for our 2013 RAV4 and left with a 2016 model. This happened mostly due to the attention and effort of the salesman Harvey Nyien. He spent a great deal of time with us and put in a lot of effort to make sure we got the model/color/pricing we wanted.

lesha55

Mar 1, 2016

Kareem is awesome! If I'm there for an oil change or to make a purchase he always provides excellent service! He even gave me a granola bar because there was a delay. He is genuine and kind!

james4321

Mar 1, 2016

Jacob Basathia did an excellent job! He is a man who listens to his customers and a man that I trust to get a good deal. He goes "the extra mile". For that reason, this is the second time I've worked with him. Toyota of Naperville has been an excellent dealership that backs its vehicles with great customer service.

davidihm

Mar 1, 2016

I'm joking about the 50% off deal. It is my third car from Toyota of Naperville and everything couldn't have gone smoother. I have been dealing with Harvey Nyien for a long time now (3 cars so far). he is professional and knows his stuff. Audrey, Elia, Mitch and Peter were very cool to work with.

MRjj1026

Feb 28, 2016

From sales to management to finance, everyone was courteous, efficient and professional. Our salesmen Harvey Nyien was very knowledgeable and never pushy. I enjoyed my test drive on their driving course.

Ann 456

Feb 27, 2016

It's always a pleasure to work with Robert Kieda at Toyota of Naperville. It's a wonderful dealership that treats you fairly. Good experience.

Pedrogalvez72

Feb 26, 2016

Was greeted cordially as soon as I walked in by Mr. Harvey D. Nylen who eas very knowledgeable and answered all my questions and found what was more suitable for me.They were very quick in the process, I am very impressed and pleased and eill definitely return and refer people.

buyer1149

Feb 26, 2016

My wife and I in the market for a new SUV and have a number of makes and models to review. We visited Toyota of Naperville to look at the RAV4. We were greeted and assisted by Mr. Josh Angenend. On that day, we visited five different auto dealers and none of the sales people were as professional and genuine as Josh. He was completely respectful of us, showed us what was available, and best of all, he was able to answer all of our questions about the vehicle without "going to ask his manager", like many of the other dealers did. We cannot say enough about how pleased we were to work with Josh. It was an excellent experience for us and Josh is to be commended for his sincerity, kindness and knowledge of the business. Congrats to Toyota of Naperville for employing such a pleasant personality to their sales staff.

Ting Ting

Feb 26, 2016

Everyone here was very kind and helpful. I was assisted by Mr. Tim O Connell and Mr. Tom Clancy. They are very professional and knowledgeable. We test drove the Corolla, Camry and RAV4. Tom helped guide my decision to buy the Camry. Both Tim and Tom answered all of my questions, very knowledgeable and professional. Great experience! Thanks!

Neka68

Feb 25, 2016

I told David Zidlickly what I wanted and what I could afford. He got me exactly that... 3 times!!! I've really enjoyed working with him over the years. He's a great person and I felt like I could trust him. The occasional phone call to check in and see how I was liking the car, and the Happy Birthday emails were surprising and very much appreciated!

Glo1609

Feb 25, 2016

This is my third car from Dan Wolf of Toyota. The process was easy & all the gentlemen I dealt with were great; mainly my Salesman Kareem. He is a hassle free, no-bs type of guy. I didn't feel taken advantage of, he was patient with me regarding all the questions I had, financing concerns, etc. Everything was dealt with in an extremely professional manner. I can appreciate that even after the deal was done, he has been available to contact regarding questions on the vehicle. Kareem is a not here to waste you time & feed you lies type of Salesman. I will definitely be back to see him.

Omar

Feb 25, 2016

Unbelievable dealership experience. Everyone here was super nice. Russ did a great job. The deal was nice and easy to make. We will definitely be back and we will recommend this dealer to all our friends. Special thanks to the used car manager Yusko, front end management, general manager for bringing refreshments to us, and the finance manager AJ. Keep up the good work. Thank you Toyota of Naperville.

Gabriela G.

Feb 24, 2016

Jacob Basathia is great to work with. He was straight forward, honest and sincere. Customer service was excellent. He took the time to explain everything; making sure Im 100% satisfied.The professionalism, the experience, and the ease of buying a car all make this place one of the best places to buy a car.I highly recommend Toyota of Naperville!

good customer service

Feb 24, 2016

Went in to purchase a Highlander and the salesmen helped in determining that I should stick with the Sienna. They helped me in figuring out the best possible pricing for the the time I will have a van. They were very accommodating in ensuring my happiness with the purchase!

TEB4114

Feb 24, 2016

I just leased a Rav4 yesterday. This is the 3rd car we have purchased from Robert. He is very professional and friendly. He will treat you with respect and makes the whole experience easy.

Kenp35

Feb 23, 2016

We went to Toyota of Naperville on Saturday February 20 to "look" at new cars since my 2013 Camry lease was coming due. I specifically told my wife and our salesperson, Elizabeth Elkerton that I was not going to be purchasing a car. I said I was going to be shopping other comparable models from other manufacturers before I purchase anything. Elizabeth said, "OK". We then looked at Camry's on the lot and she said, "let's go drive one to see how it compares". When we returned from the drive I said, "you might as well look at my Camry and see what it is worth". Elizabeth came back shortly and showed me numbers for a new leased Camry. At no time during this process did she "push" me to do anything but she did continue to get me to think about the new vehicle. The numbers were pretty good and then a Sales Manager ( don't recall his name, sorry....) came over to chat. I was expecting the hard sell, like "what would it take to get you to drive away in a new car" speech, but he didn't. He, too, was quite pleasant and not pushy. I discussed the car and the numbers with my wife and decided to purchase a new Camry. I really disliking the process of purchasing a new car, but Elizabeth was wonderful to work with. She made sure we had our questions answered and was attentive the whole time we were there. She even had a returning customer that she needed to speak with and never made us feel "unwanted". The whole process of looking, driving, discussing, deciding and filling out paperwork as not painful. Elizabeth was very open and approachable the whole time and that was definitely a factor in making a purchase on the day I said I would not. This was the second purchase I have made from Elizabeth and I would continue to buy cars from her as well as recommend her to friends. The dealership is a really nice store as well. Very clean, bright, lots of cars and very professional looking sales people.

Katie9292

Feb 22, 2016

Our sales person Elizabeth Elkerton was so friendly and helpful when we purchased our Toyota. We enjoyed our visit to the dealer and look forward to coming back soon.

April H

Feb 20, 2016

My husband and I came in to buy a 2016 Prius. Harvey Nyien went above and beyond to make sure that we were getting the exact car that we were looking for. He was very knowledgeable and spent a lot of time with us going over all of the features of the car to make sure we knew how to use everything that the car has to offer. I highly recommend using Toyota of Naperville and highly recommend using Harvey Nyien!

RonCrouse

Feb 20, 2016

My experience at Toyota of Naperville was great. Jacob Basathia was a very helpful and knowledgeable in helping me with my decision in choosing my car. He is very personable and expedited the sale smoothly and professionally. Great sales stall all the way around as well. I highly recommend Toyota of Naperville if you are in the market to buy a car.

carbuyer800

Feb 20, 2016

My wife and I visited Toyota of Naperville and were taken care of by Mike Beck. He was very knowledgeable as well as patient. We will definitely recommend him and his dealership to our friends. Thanks!

vivazapata1662

Feb 20, 2016

Elizabeth Elkerton welcomed me as soon as I stepped inside the building with a great smile and very well educated attitude. I thought it was going to be only in the process of convincing me to purchase a car, but I was totally wrong; she was the same charming person till the end.The next person who came to meet me after I've decided what car I wanted, Jessica, was very nice as well. Smiley, brief but concise.And Gary, completely out of my expectations! I thought it was going to be one of those moments I had have before in other dealers: they are the most agreeable people when you come into their office, but as soon as one rejects their offers about longer warranties, they have a turn of 180 degrees becoming lousy and very negative. Gary just gave me a paper to acknowledge with a signature that I had declined his offer, but he kept being a nice and professional business agent.I left the building with a new car and feeling as if I had made excellent new friends, specially Elizabeth Elkerton.

cweitzmon

Feb 20, 2016

Just turned in my 2014 Toyota 5r prius for new one. All went faster than expected Jacob is great, Nice to deal with an experienced person ...made it go smoothly

ktolb

Feb 17, 2016

Our experience with this dealership was very professional from start to finish. Tom Clancy was a pleasure to deal with and got us a fantastic deal on our lease. We love our new car and couldn't be happier. Highly recommend Toyota of Naperville and Tom Clancy

HappyDad99

Feb 17, 2016

My wife wanted captains chairs for easier in and out for the kids and their car seats...Got a newer, better, more fuel efficient car with lower miles than what we had for only a couple bucks more. I said if they can make it happen, I'll take it. They did and my wife loves her new(er) car.

happy

Feb 17, 2016

My salesman was Kareem Thomas . He went above and beyond to make sure I was very happy with my purchase. I would recommend all my Friends and family to see him if they are looking to buy a car!

JamesK

Feb 17, 2016

My wife & I came into buy a 2016 Toyota Highlander. Our sales consultant was Robert Kieda. He was very knowledgeable and spent time with us to show all of the available options and choices. Robert was very patient and made the entire process very enjoyable for us. The entire dealership is top notch and we highly recommend buying your next car at Toyota of Naperville with Robert.

guyrich

Feb 16, 2016

My salesman was David Zidlicky I felt he went above and beyond to make my truck purchase happen. When I picked my truck up it was everything and more, since I had to order it with everything I wanted, Dave explained everything on the truck to me before I drove off. I would highly recommend David Zidlicky to any of my family and friends for their next new or used car purchase!!Happy truck purchaser,Guy Richards

JulieTim

Feb 16, 2016

We recently purchased a Highlander 2016 from Toyota of Naperville with the assistance of Scott Bouma. I highly recommend Scott Bouma as an excellent sales representative. He was extremely professional, knowledgeable, and respectful of our time and questions. Scott went above and beyond to ensure that we were comfortable with our decision and negotiations. It was the best car buying experience I have had!

Tom

Feb 16, 2016

My salesman was David Zidlicky, we have worked with him before, again, he was straightforward and I appreciated the no BS approach. He didn't try to talk fast or say a lot of confusing things to get me to buy. He answered all my questions, dealt with me changing my mind, and answered more questions, he was very patient. While I was trying to decide between two cars, he let me take one of them home to try for the day and made a video of the second one so I could look at it some more away from the dealership. It was fantastic and helped me decided which car I wanted. I would recommend Toyota of Naperville and David.

rjgonzal99

Feb 16, 2016

Just bought a used car yesterday and it was painless. Very professional, friendly staff who were very accommodating and helpful Great facility - very big, lots of choices

Wasntreadyforaminivanbutimokaynow

Feb 15, 2016

My wife and I just bought a 2015 Toyota Sienna and I cannot speak highly enough of tom Clancy. He was incredibly knowledgeable on the minivan during our test drive and told it to me in a way that wasn't a sales pitch - he was just telling me about a cool car. Never any pressure from Tom to buy. His history of a trader is why, I think, its such a great experience - he knows the process is all about numbers and what works and what doesn't. Sometimes the car buying process can be intimidating, confusing, and scary - but not with Tom and Naperville Toyota.Thanks, guys! We love the minivan! Blake and Jill

HighvoltagePro

Feb 14, 2016

I thought Klaudia was very knowledgeable about the different Camry options and spent extra time with me to get to the right car. So yes I would recommend friends and coworkers to Klaudia for assistance as well.

Morrito

Feb 14, 2016

Our sales person Samantha Cosylion was very helpful and made the process very smooth and hassle-free. We didn't feel the pressure that sometimes you feel during this process.

Dentkiller

Feb 12, 2016

Buying a car from Robert Kieda is always a pleasure. The staff at Toyota of Naperville is always first rate, From sales to aftermarket and service is always a pleasure to deal with the great staff at Toyota of Naperville.

DM

Feb 12, 2016

We were very pleased with the assistance that we got from Kareem. He was friendly, personable, attentive, knowledgable and a pleasure to work with. We would highly recommend Kareem to our friends.

HegewischDave

Feb 10, 2016

Excellent service the moment we walked in the door.Janine was a friendly,knowledgable salesperson. I am completely happy with our negotiations and value of our car.If you plan to visit Toyota of Naperville, call and make an appointment with Janine. You wont regret it...........................Dave of Hegewisch.

Neil

Feb 9, 2016

We were having a hard time deciding on the right car to meet our needs and budget. Harvey was extremely helpful in showing us many choices and was very informative but not pushy or fake. It was obvious that he has pride in what he does. We were able to find a great deal and we are very happy with our experience at Toyota of Naperville.

nancypavelka

Feb 9, 2016

My husband and I have used this dealership for 14 years now and we have recommended friends and family and they also received a great deals. We have always been treated fairly and like family. Pete Murray always goes the extra mile to make sure you get a fair deal. He is the main reason we keep coming back. I just purchased a Rav 4 and my salesman was Nadeem Mirza. Both Pete and Nadeem made my car buying experience pleasurable and Nadeem was so knowledgable about the vehicle I was about to purchase and answered all my questions and recommended apps to make my RAV4 experience even better. Even going to the finance person was painless. AJ went thru all my options with professionalism and a sense of humor. I recommend this dealership to anyone who is considering purchasing a new vehicle and wants a positive experience.

lhubner

Feb 8, 2016

Russ Harris and Jacob Basathia (I have known Jacob for many years!) treated us like family. We approached Russ the night before we purchased the Corolla and did not indicate that we were ready (though we were!). Russ treated us with respect and with a smile. Most important, we did not feel any pressure whatsoever. He answered all questions we had, showed us the car/color we were interested and said he was available after we reached a decision. I have purchased many times from Toyota of Naperville and due to reasons not worth going over, we bought the last Corolla at a competitor and for many years were not customers of Toyota of Naperville. That changed and we are now friends again. Overall, great experience!

RL Hull

Feb 8, 2016

Every thing went well. No problems. This was our 3rd lease and we will be back again. Dave Z our salesmen really knew his stuff.

bblock

Feb 7, 2016

Having owned 8 Toyotas over 20 years and purchasing the last 4 at Toyota of Naperville I would not waste my time going anywhere else, my wife and I have always been treated with respect and honesty without any pressure to make a decision, they are very knowledgeable about the products Toyota has and the services the dealership has to offer, having just purchasing a new 2016 Camry SE the entire process was seamless. I have and will always recommend this dealership to friends and family looking for a new or used car.

UOR

Feb 7, 2016

Jacob Basathia was good to deal with, not pushy or annoying which I liked. After two test drives we negotiate what I felt was a good deal, then things started to drag along waiting to finish up and get going. The overall experience was good, however when I declined to purchase the additional warranty the "business manager" got a little bent out of shape and huffy, get over it. Apart from that I would return to purchase from this dealership.

Leo

Feb 7, 2016

Had a good experience working with consultant, very nice to work with & she was professional and very product knowledgable. I highly recommend Jessica and Toyota of Naperville.

kghensle

Feb 6, 2016

Buying a new car can be a very stressful experience, but both Mike Beck and Kal Omran made the experience as smooth as possible. Both of them were very patient and answered the multitude of questions we had. Very friendly and professional, and we did not feel pressured at all, which is saying something. Would definitely recommend them for other customers!

Ike M.C.

Feb 5, 2016

We just bought a clean, late model, low-mileage used minivan at Toyota of Naperville and we have been extremely satisfied with the whole experience. We were looking for a specific model and after extensive research the vehicle we found at Toyota of Naperville was the best vehicle at the best price anywhere in northern Illinois. The salesman, Brian, was extremely polite to work with. He was knowledgeable and absolutely transparent about the vehicle's background. Their finance department was able to give me an even lower rate than my credit union. Brian called a few days later just to see how the vehicle was doing, and when I told him that the handle on the rear hatch was not working properly, he immediately scheduled an appointment at their service center. Rich in their service department was extremely nice to work with and they gave me a loaner minivan while they worked on mine. To fix the rear hatch, they had to special-order and replace two separate parts but they got it all working properly at no cost. That's quality management and service to stand by the vehicles they sell. Top notch.

Ike M.C.

Feb 5, 2016

We just bought a clean, late model, low-mileage used minivan at Toyota of Naperville and we have been extremely satisfied with the whole experience. We were looking for a specific model and after extensive research the vehicle we found at Toyota of Naperville was the best vehicle at the best price anywhere in northern Illinois. The salesman, Brian, was extremely polite to work with. He was knowledgeable and absolutely transparent about the vehicle's background. Their finance department was able to give me an even lower rate than my credit union. Brian called a few days later just to see how the vehicle was doing, and when I told him that the handle on the rear hatch was not working properly, he immediately scheduled an appointment at their service center. Rich in their service department was extremely nice to work with and they gave me a loaner minivan while they worked on mine. To fix the rear hatch, they had to special-order and replace two separate parts but they got it all working properly at no cost. That's quality management and service to stand by the vehicles they sell. Top notch.

naren123

Feb 4, 2016

Very bad experience with Pushpinder Singh (PUSH SINGH). He doesn't know how to talk customers. He is very careless person. Definitely i will give good feedback other employees in this store except PUSH SINGH.

Dr21490

Feb 4, 2016

Elizabeth was extremely helpful and worked with me to her fullest extent. She was able to work out a good situation for my needs, all while being friendly, personable, and charismatic. I'd recommend her to anyone going in for their first car buying experience.

RockyF

Feb 3, 2016

I highly recommend Toyota of Naperville if you are looking to purchase a vehicle. I just bought a 2015 Toyota Camry from there, and the experience was exceptional from start to finish. My salesman was NADEEM MIRZA. He is very professional, knowledgable and straight forward. He gave me his best price. There was no game playing. Toyota of Naperville is top notch! I left Toyota of Naperville knowing I had just purchased a great car at a great price!!I will definitely be back when it's time to purchase my next vehicle. Rocky F.

Jim_S

Feb 3, 2016

No BS, straight to the point. I like that. I dig the truck and considering an 18 year difference since the Taco Limited I bought from the same dealer, it was a bargain and a big improvement.

Frank Strino

Feb 3, 2016

I bought a 2016 Tacoma in January from Naperville Toyota. This was one of the smoothest purchases that I have experienced. The sales consultants(see Lucy) are extremely helpful and Knowledgeable. Every aspect of this dealership shows true professionalism and customer service. This is the place to get your new or used Toyota.

Steve & Carol

Feb 2, 2016

We have just picked up our 3rd car from Toyota of Naperville. Harvey has been involved in all 3 deals. We appreciate his congenial caring attitude and he has always followed up to make sure we were comfortable with all the vehicle had to offer. Also has not been a stranger in the multi year gaps between cars. Always lets us know he is available if we need help. He has been the primary contact but all he brought in to finish the process have been very professional

kickasstundra

Feb 2, 2016

As soon as I pulled in I was greeted by Mr. Tom Clancy, to say he was helpful, knowledgeable and patient is an understatement. Everyone in fact that I dealt with was I don't want to say professional (they were) it just felt easy and comfortable. I will without a doubt be returning when and if I need another vehicle. Id like to add that once the deal is signed you are not forgotten, I still get periodic calls to see how my new truck and I are getting along.

islander10

Feb 1, 2016

Mike Beck was very easy to talk with and learn about the car we wanted to buy. I had received a good offer from another dealership but wanted to buy the car from Toyota of Naperville. So, I simply asked Mike to get a price approved that I had in mind and he responded by doing just that. I avoided the usual stalling, back and forth give and takes, stress, pressure, etc. by getting a price I could live with and the dealership could live with. It was a win-win situation. I think Mike was the key player in this deal. I would recommend him to anyone thinking of buying a car there. He will go out of his way as he did with us.

joe15

Feb 1, 2016

I have purchased car from Toyota . I worked with Krys Kosinski and hi did an incredible job getting mi the best deal possible . Great salesperson.

nowaks

Feb 1, 2016

We have bought 2 cars from Toyota of Naperville and have been very happy with each purchase. Dave Zidlicky is a knowledgable and kind salesman. He is not high pressured and wants you to be happy and 100% satisfied with your purchase. We feel the price of our car was very fair and were treated with great respect. We will definitely return and will always look for Dave Zidlicky.

Sharon

Jan 29, 2016

Amazing service overall. Traded my 2013 Corolla for a brand new Corolla. There were some issues with the paper work but came out great. They gave me a great deal for the car and couldn't be happier. Definitely recommending this dealer to family and friends!

Scotchlas

Jan 29, 2016

Both my wife and I purchased new vehicles yesterday. Our salesman (Dave Avemian) continued to go "above and beyond" service that we have experienced in the past. dave was very detailed and provided extremely professional "service" throughout our visit. Jessica Mendez took time to speak to us and made sure that we both understood how to navigate on the Toyota website. She even got me a cup of coffee!!Tim O'Connell, in Finance, was extremely professional and did his best to serve us and send us on our way!!!Overall.....TOP NOTCH service....throughout!!!!! Would STRONGLY recommend!!!!!

Paris/Prius Lover

Jan 29, 2016

Barb is a great salesperson. She really listened to what I wanted in a car and helped me find the perfect one. Since I purchased my car, she has called twice to invite me to informational meetings the dealorship was having for new Prius owners. I recommended her to a friend who also purchased a car from her, and I will soon return with my daughter who is looking for a new car. Great job Barb!!!

Anees

Jan 28, 2016

When I'm purchasing a car or recommending a dealership, the only dealership I consider is Toyota of Naperville. I've purchased vehicles there, I've recommended them to my family and friends and I've had my vehicles serviced there. Top notch, excellent, professional and courteous service - all the time!Go directly to Jacob Basathia in the sales department and don't forget to meet the General Manager, Pat O'Brien. Great people to deal with.

Jola

Jan 28, 2016

We had exellent expierence buying new RAV4, Scott Bouma was our sales consultant. He was very knoledgeable, professional, helpful, honest. Scott was very patient with us, answered all our questions.

mamakatjax

Jan 28, 2016

Everything went great and it was a great experience. Everyone was friendly and helpful and I was able to get just what I wanted. Our salesman was great he was very helpful, knowledgeable, polite and I couldn't have asked for a better salesman. Our salesman was very attentive to our time constraints and we were able to get things taken care of very quickly. I have already sent a couple of friends to the dealership based on my great experience.

wiscart

Jan 27, 2016

I had the pleasure of working with Kris Kosinski! He was very knowledgeable and kept me posted on the build process of my 2016 Tacoma. Most importantly he was very nice to deal with and was very accommodating to my family. I also got a great deal on what appears to be a fantastic truck!

Pilot8

Jan 27, 2016

Amazing experience last thursday with Eren and David Z. Making our buy so fast and easy, explaining everything so clear make us decide faster thanks to both of you. Highly recomended

Satisfied customer

Jan 27, 2016

Justin was friendly and professional from start to finish. I am a first-time buyer and he really listened to what I was after and helped me make the right choice. It was a real pleasure dealing with him and Toyota!

johnchi65

Jan 26, 2016

Samantha was very helpful and did a great job. Not like most dealers who push you she was professional and very helpful. She made the deal go smoothly and efficient.I highly suggest you work with Samantha if you go to this dealer. She is a human and not a shark.

carmatt

Jan 26, 2016

We paid more than we wanted to, but at the end of the day it was a fair deal for both sides. Would recommend them to others.

Griselda40

Jan 26, 2016

I can't say more but thanks to Dave.he was very knowledgable, kind and able to answer all of questions quickly,he did such a great job helping us decide the best for us. I highly recommend David!

AUGRATIN

Jan 25, 2016

SUPERB CUSTOMER SERVICE FROM EVERYONE. MY SALES GUY WAS David Zidlicky.AND HE STOPPED WHAT HE WAS DOING TO HELP ME WHEN I WALKED IN~! I PURCHASED A PREVIOUSLY OWNED LEXUS, SO I COULD HAVE GONE TO THAT DEALERSHIP BUT THE TEAM MADE IT WORTH MY WHILE TO BUY FROM THEM INSTEAD. VEHICLE HAD 7K MILES ON IT BUT FELT IT WAS WELL WORTH PURCHASING AN EXTENDED ECONOMY WARRANTY WHICH PROTECTS ME UP TO 6 YEARS~!! I DONT DRIVE THAT MUCH SO I'LL NEVER MAKE IT TO 100K MILES. ANYWAYS, IVE RECOMMENDED THEM TO A GIRLFRIEND OF MINE ALREADY. MY SALES GUY David Zidlicky ALSO WENT OUT OF HIS WAY TO PRESENT ME A FEW DAYS LATER WITH A REALLY COOOOOOL LEXUS KEY CHAIN.

1jctorres

Jan 25, 2016

I have bought 2 car from this dealer and i have the same experience "wonderful ",thanks to the sale men and other financial people that make my day,my month, my year thanks again.

Randy123

Jan 25, 2016

I have purchased 2 cars from Toyota. This time I worked with Kareem Thomas and he was very diligent and understanding my purpose. to save.

mandm22

Jan 23, 2016

Great customer service, was attended to quickly. Kareem Thomas did an incredible job getting me the best deal possible. All staff that attended me were very friendly and efficient.

mccoogles5

Jan 22, 2016

Dave Zidlicky is the BEST!!!! He gave excellent and professional service from the first phone call to handing me the key to my 2015 Toyota RAV4! Dave did an incredible job finding the perfect car for me! He came highly recommended from a friend who had just bought a Highlander and I couldn't be happier!!

Mr G

Jan 22, 2016

Scott Bouma was friendly and efficient. Test drove 3 cars, before finding one that fit me the best. The details of the sale were presented clearly. Scott followed my needs, rather than trying to push a car at me.

swierk

Jan 21, 2016

Today I bought my TOYOTA CAMRY and service was very good with my rep.Robert and in my native language.I am very satisfied and give all 5 stars.I recommend this dealer to everybody.John.

drock76

Jan 21, 2016

Jeff Calhoun did an incredible job getting me the best deal possible on my new Camry. Jeff is a top notch salesman and highly recommended!

Sienna2015

Jan 19, 2016

Jose Rivera is an awesome sales associate who kept us in the loop with everything involving the trade of our vehicle and the purchase of a new vehicle. He is highly professional and ensured our experience was as smooth as possible. Great job!We did, however, experience a significant issue with the service department. We had brought our vehicle in and requested an oil change service which was not completed. Upon returning to the service center to complete the oil change, we were informed of our vehicle receiving "regular" oil instead of the synthetic oil it had received on every other occasion. I understand that engines should not switched from synthetic oil to standard oil and back again, but we were told this occurred by Arnold A. Please assist in resolving the discrepancy. Thanks.

cruiser

Jan 18, 2016

I had the best experience ever buying my fj cruiser at Toyota of Naperville. I came undecided on two different vehicles that I saw on line. Jeff Calhoun was definitely the guy to have next to me during this decision. He was so knowledgeable about both vehicles. He was very professional and patient. He took me to the driving course to drive the vehicles so I could find the one that fit me and what I was looking for. Absolutely love my new ride!

BGoodin1969

Jan 16, 2016

Tom Clancy was an outstanding partner in the purchase of my new 2015 Toyota Prius. He was not pushy. Did not try to convince me whether to go used or new. He listened carefully to my needs and did his best to help me get the best deal possible. Toyota of Naperville worked hard to earn my business and give me a great deal on the purchase and the aftermarket add-ons I knew I would need. Thank you Toyota of Naperville and special thanks to Tom for your partnership and help in this purchase.

Mexkin

Jan 15, 2016

Salesman Andres Manjarrez was the best thing that happen to me walking into the dealership he was very professional very helpful got me the car I wanted if I would ever go back I would deal with him again

amberqazi

Jan 15, 2016

Jacob Basathia helped us lease a 2nd car in one day!! Again, the experience was fantastic! We were looking for a car that was both economical and fuel efficient. The Rav4 fit definitely fit the bill! It has everything we were looking for, for an UNBEATABLE price! Thank you again to the whole Toyota of Naperville Team----the service was stellar from start to finish!!

Bubblefor26.2

Jan 15, 2016

I just wanted the World to know that I had a fabulous experience at Toyota Of Naperville. The two people that made it great from beginning to end were Elizabeth Elkerton, my sales consultant and the sales manager, Dan Yusko. They were knowledgable and patient and helped me make the right choice. I love my car!!

clinkfam

Jan 14, 2016

We felt welcomed as soon as we walked into the building. It was our very first car-buying experience so my wife and I were a bit overwhelmed and didn't know what to expect. We were immediately greeted by Josh and could not have been helped by a better guy. Josh was informative but not pushy. He talked us through the process and gave us many options. My wife and I wanted to make sure our first car purchase was the right one so we definitely took our time. Josh didn't get annoyed or frustrated and was always there to help answer any (and all of the 1,000) questions we had. He even provided us his cell number so we could text him with any questions. How convenient! Josh even came in on his day off to help make sure the sale went smoothly. We will definitely be coming back and asking for Josh with any future car purchases.

Kate010416

Jan 14, 2016

After having car troubles with my 2005 Nissan Sentra, I decided to look online to see if any Nissan dealerships were running specials for the new year. During my search for a Nissan vehicle, I stumbled upon a 2016 Camry SE lease special. After looking up consumer reviews, and talking with a family member who currently owns a 2008 Camry, with 250,000 miles, I decided to make an appointment at the Naperville location. I worked with Meraj, Dustin, Mitch and Tim, and was blown away by the professionalism and offers they had given me. I made the right decision going to Toyota instead of its competitors, and I will be a lifetime customer. Not only did I receive excellent customer service from everyone I worked with, but I drove away in something better than I had anticipated leaving with. I love my 2016 Camry SE, and the customer service I received at this location. 5/5 all around!

test drive below 0

Jan 14, 2016

My husband and I were desperate for a vehicle this past frigid Tuesday night. Our vehicle from 15 years kicked the bucket and stopped working without warning. Mike Beck and Amin offered us coffee and took their time to explain the whole purchasing, financing deal with us. They helped us narrow down our present options. We chose the highlander. The man who helped us fill out our paperwork was so happy and full of energy even if it was after 8 pm. unbelievable!!! Excellent customer service!!!!

BillBill

Jan 14, 2016

After spending months considering options to replace our aging Honda Civic, we decided to try a slightly used Corolla. Naperville had a number in stock, and we had had a good experience with Larry Dulik when we had thought we wanted a Prius. Larry remembered us and had our first choice Corolla ready to test drive when we arrived. He took us over to their test-drive track and patiently let us drive around. We appreciated his low-key demeanor and no-nonsense answers to our questions. The negotiations were simple and straight-forward, so we purchased it! A couple of days later the tire inflation warning light came on; the service department at another (closer) dealership informed me that we had a nail in the shoulder of the tire, so it was irreparable. I called Larry just to ask his advice about finding a replacement tire; he immediately said he wanted to check with his manager, called back in two minutes, and said "we'll take care of it". We really appreciated his honesty and generosity in taking care of us. We also were thankful for the friendly helpfulness of everyone we encountered in the service department (Amber, Jordan, Chris, Karen, and Jeremy. We're happy Corolla drivers now!

Renjith

Jan 11, 2016

Customer service from Mike was superb. I could complete all the formalities in an hour. Appreciate your support and help, Mike !!! Thank you very much.

serg36io

Jan 11, 2016

Samantha did a great job explaining the vehicle information, she was patient and courtesy, we took our time purchasing the vehicle came back twice, and the deal with done. Everything was explained well.

carol-58

Jan 9, 2016

I am satisfied of my 2016 Camry! Lawrence Dulik is an excellent salesman as well as Tim O'Connell and Kristin Greco. They are very helpful and polite. Great deal! Great customer service.

JohnR84

Jan 9, 2016

Overall great experience at Toyota of Naperville.Came in considering purchasing a 'very lightly used' 4Runner and left with the perfect car. Dave was EXTREMELY helpful and made the process seamless for my wife and I. I am extremely appreciative and grateful for the treatment we received.Would highly recommend this dealership for the sales portion of the car-owning experience; and for the rest (i.e. maintenance, troubleshooting, etc.) the jury is out simply because of lack of exposure. Looking forward to continuing the journey!

Corollaguy

Jan 8, 2016

Lucy Mash was a great salesperson. She was thorough and knew her products. She found the right car for us. She also helped us to customize our car by letting us know of after-market addition of a moonroof. Pat O'brien is an excellent general manager. This is the second Toyota we have bought from Toyota of Naperville and certainly recommend this dealership to others. We have also rented vehicles from this dealership. The service department has been great also.

rnano

Jan 8, 2016

It's a great customer experience provided by Russ and Peter. Russ was a great salesperson and easy to deal with. Very entertaining while waiting for the paper works to be done. He was able to address all of my questions accurately and quickly. A true person and ready to help.After signing the agreement, I got a few concerns and went back to dealership 3 times and I am glad Peter was always there to take care of all my issues. He explained all the numbers where they're exactly coming from and he was very patience explaining the details. Having a knowledgeable and professional sales manager, is great customer service. I am very pleased with the help they provided me. I would recommend this dealership.Looking forward for my next car. Thanks!

Vijay

Jan 7, 2016

The most important thing that needs to be mentioned about the dealership was, it is a very friendly environment . The Sales person that we dealt Mr. Harvery Nyien is really polite and tried to make sure that all our doubts were cleared though we ended up asking same questions some times. Similarly, the finance person Mr Tim was also very kind and helpful.Overall the experience was excellent.

boying314

Jan 6, 2016

Sam Cosylion was great! Easy to deal with.. pleasant and we felt comfortable right away soon as we met her by the entrance and everything went well afterwards.

irishis

Jan 5, 2016

David Zidlicky, Toyota of Naperville provide a no-nonsense, hassle free car shopping experience. David was very knowledgeable and was able to answer all of my questions quickly and efficiently. I will recommend David to others.

grateful3

Jan 5, 2016

I had seen a vehicle online and set something up to come look at it. I mentioned that I would be driving a few hours. This was on December 30, 2015 the day after the big snow fall. I arrived to this dealership, very impressed and excited. I was then greeted by Dan Yusko. We talked about my drive and I expressed to him the vehicle I was interested in. When it came down to negotiating, he wouldn't at all! He said, "what makes you think they would or could lower this price?" , it doesn't matter if it's the "end of the year" because the dealership could sell at least 30 used cars a day regardless, and it's not like it was 10 years ago blah blah. He mentioned he was at this dealership for a short time, and frankly he had a hard time answering any on my questions on this vehicle. He came across arrogant and cocky. Dan didn't take into consideration I just drove a few hours. He basically couldn't make a simple sale and make a customer satisfied. Before I came to Toyota of Naperville I heard and looked at the great reviews. After dealing with Dan Yusko, the Pre-owned Sales Manager, I wouldn't recommend this dealership.

mpolizzi

Dec 31, 2015

I had the pleasure of working with Dave Avemian, and I can honestly say it was one of the best car buying experiences I've been through! Dave understood our situation, was patience with my wife and I, and really worked hard to make sure we received the best deal possible! I would highly recommend anyone interested in a new Toyota to reach out to Dave Avemian!

maxquack

Dec 30, 2015

We found the car online, drove 2 1/2 hours in the ice/snow, drove the car and bought the car in and out in 45 minutes.

Dawit

Dec 28, 2015

I came with a family member to buy a Camry, and i was lucky enough to meet Sam Cosylion as my support. I am very much satisfied with the customer service. Thank you so much Sam!!Mikiase.

DnA

Dec 26, 2015

Kareem welcomed us to the dealership and was warm and personable. We were shopping for a Toyota Highlander Hybrid 2016. He promptly found one in the lot and brought us out for a test drive. We were so impressed with his knowledge, friendliness, and service. He facilitated getting our vehicle ordered and kept us up to date as to delivery date. On the day of purchase things went smoothly with the paperwork and transaction. We could have gone to other Toyota dealerships closer to home but after meeting Kareem, partaking of the complimentary STARBUCKS coffee and water, there was no reason to shop anywhere else. Thanks so much Kareem for making our SUV buying experience fun and stress free.

Kiafterhour

Dec 25, 2015

We just arrived here and explain to the dealer our situation his patience and kindliness really made me feel he truly cared, and he ensure that I understood everything about the car that I lease.

mpish

Dec 24, 2015

We recently leased a corolla 2016 from Toyota of Naperville. We haven't had any experience leasing a car before and Janine was so helpful in making us understand the process and see it through. She was exceptional and very pleasant to work with.

rav4

Dec 21, 2015

Harvey made our car buying experience nice. He was patient and polite not pushing to get the sale done. explained all the features and the benefits that come with Toyota

Camry123

Dec 21, 2015

We were looking for a used car for about 3 weeks. Dave made our experience purchasing a used car very positive. We are glad we were able to purchase it locally.

M K H

Dec 18, 2015

We were very impressed by the selection of vehicles and the professionalism of the staff at this dealership. The environment is clean and expansive, plenty of space to test the vehicles on roads or the track. I got exactly the premium model I wanted after searching the online listings for the Chicagoland area. Scott went the extra mile in making sure we got all the extras for the car and set up the Bluetooth etc. for my phone.

Jploense

Dec 18, 2015

My wife and I were in the market for a new highlander when we met Dave. It was a great experience, he is a no hassle or haggle kind of guy. We were interested in leasing a vehicle which was a first for us, he was extremely knowledgable and gave us the pros and cons accociated with a lease. In the end he did everything we asked for and more (even making a house call after hours twice) to get the best fit for us. I will never go to another dealer or use someone other than Dave Zidlicky.

nevilmary

Dec 17, 2015

Nadeem was wonderful to work with--professional and friendly. Everyone at this dealership is outstanding and they walk us through the entire purchase procedure very well. My experience with service and finance personnel was great specially because I was able to get possession of the car that same night and that also in my daughter's name even when she was not in town. They went out of their way to finalize the deal according to my need. We will be return customers.

JenceW

Dec 15, 2015

I came to the dealership to purchase a Toyota RAV4. Harvey was very helpful and informative I was very happy with my purchase. This dealership is really big.

Marissa1983

Dec 13, 2015

Elizabeth took care of me from the second I walked in the door, even though she was with other customers, she said hello and got me setup with some information. She made sure that that I got the best deal possible with my trade-in and made the process very smooth. She was very knowledgeable and had a great personality. I would recommend her to anyone looking to buy a car.

awsynovak21

Dec 13, 2015

I got a good experience when I bought my previous Camry 6 years ago. Excellent employees from sales dept. to auto services. When I need to buy a new car, I remembered the best salesman Tod Craft of Toyota of Naperville, he excellent salesman, friendly, honest and with a good attitude. Recommended.