Tri-City Chrysler Dodge Jeep Ram reviews

Sharon A.

Oct 12, 2015

Great experience - Chuck was wonderful to deal with - No pressure, very supportive, listened to what I was looking for and let me make the decision. I got the vehicle and price I wanted. Left there very happy. Highly recommend!

Brad

Oct 10, 2015

Had a great buying experience with Chris B. recently. No pressure buying process. Chris went out of his way to make sure the vehicle was ready and checked by my personal mechanic prior to closing. Vehicle was clean, detailed and only had one issue after buying that the dealer immediately addressed. Would definitely recommend to family and friends.

PeteLiz

Sep 7, 2015

Exceptional staff! Chuck made this an easy and seamless process. Would highly recommend this dealership to everyone.

Marcey

Sep 6, 2015

Another great buying experience from Tri-City Dodge. We have both been buying our vehicles from Tri-City Dodge for years. Our salesman Dennis was very knowledgable and friendly. The buying experience was easy with no pressure or hassles. We have had to replace two vehicles in the last couple of months, one was delivered same day and the other within 24 hours. The sales team and service departments are both excellent. Our questions are always answered quickly and service to our vehicles has always been excellent. We would highly recommend Tri-City Dodge and plan to continue to purchase our vehicles from them for years to come!

TH

Sep 5, 2015

Its been 8 years since I've purchased a new car and my search started at the end of July. With my busy schedule it took me over a month of searching online and test driving certain cars I was interested in. 30+ days later I finally ended up at Tri-City Dodge and spoke with Chuck Straw I told him what I was looking for and he had me test drive the car I eventually picked. Anyway Chuck made the process seamless and the entire staff was great. I would highly recommend anyone that was looking for a new car to visit Chuck and Tri-City Dodge.

Rodney Rossignol

Sep 4, 2015

A close friend told me that he had purchased a vehicle from Tri-City. My wife and I drove out of state to go to this dealership and we're glad we did! Had a great experience. Got the vehicle we wanted, at a terrific price!!! Got great financing and the salesman Marty spent plenty of time with my wife and I making sure we had plenty of driving time, and knew everything about the vehicle. Will definitely refer my friends and family! A+

JC

Sep 4, 2015

I bought my first car there and now many years later the Jeep of my dreams, Dennis Luke was my salesman and there are no words to say how wonderful he is. Thank you Dennis for a smooth, no pressure experience, you listened and you delivered 100%.....

Kristina

Aug 30, 2015

We bought our 3rd vehicle yesterday from Tri-City! As always the service was exceptional. Very easy to work with and very knowledgeable. The buying process was so quick and easy. They gave us a great price on our trade and work with us to get the pricing where we needed to be. Chuck Straw takes the time with his customers and makes sure they understand everything about the vehicle. Greg in the service department is also great. We have nothing but great things to say about them! We will definitely be back again!

Jo

Aug 27, 2015

when I needed a new pre owned van I just called Dennis Luke at Tri City Dodge and he had several to look at when I was able to get to the dealership. He has always been helpful, It says a lot for a business when the staff doesn't change.

Family Truckster 2

Aug 26, 2015

Dennis Luke and Curt Sylvia made the deal happen. Quick, efficient, affordable. They nailed it. Fantastic customer service. Dennis met us on the lot and could not have been nicer, wonderful experience all around.

Familytruckster

Aug 26, 2015

My husband and I searched online prior to shopping the lot at Tri-City Jeep. When we went to look at the 2015 Town & Country Minivan we found online we were greeted by a salesperson named Dennis Luke. He showed us the many features the van had to offer and we took it for a test drive. Both my husband and I took turns driving. We loved the van and had a specific budget in mind. Dennis and management went above and beyond to get us into the van at a price we could afford. Very friendly staff and they treat you like family. Would definitely recommend this dealership to a friend and look forward to doing business with them in the future.

Jo

Aug 26, 2015

Recently needed to purchase a vehicle -simply put in a call to the dealership with what I wanted and they had vehicles for me to choose from when I was able to stop in. This is my 4th satisfactory purchase from Tri City Dodge

The Mac's

Aug 26, 2015

Loved Chuck, he was knowledgeable, professional with no pressure. One of my best buying experiences ever!

CMO & JDO

Aug 25, 2015

Recently purchased a new vehicle from Tri-City Chrysler Dodge Jeep Ram. Chris B. Helped us get the exact car we were looking for. Great overall experience from the second we walked in to the dealership to the second we drove off in our new car. Painless, easy and dealing with exceptional staff. I would highly recommend this dealership to others looking for a positive car buying experience. look forward to doing business with them in the future!

Bobo

Aug 21, 2015

Quite simply: the best of the best. Salesman were great and they made me very comfortable. I would recommend them to my grandma.

Scott Taylor

Aug 19, 2015

This is a great dealership. They are the only ones who were able to order my 2016 Ram truck in the beginning of the model year change. The sales person Dennis Luke was knowledgeable and very helpful. I highly recommend this dealership.

Kaitlin

Aug 18, 2015

After looking for a car for a few months my mom and I happened to drive by Tri- City and a Jeep Patriot caught my eye. After stopping to take a quick peek we met Chris a very nice salesman who ended up helping me through the process of buying it. We were able to come to a great deal and they even included a full tank of gas and 3 free oil changes. Everyone we met at Tri- City was very helpful and great to deal with. I will definitely be recommending them to everyone.

David

Aug 16, 2015

I worked with John Rawding who is a great guy who paid attention to what I wanted. The first car he showed me ended up being the perfect car for me. I've since put over 25k miles on it and it still drives perfect. No issues. They even gave me three free oil changes. No pressure atmosphere and absolute professional attitudes from all the staff. John helped me through the whole process and I couldn't be happier with my experience. I will definitely buy any and all future cars from Tri-City. Thanks, again!

Jason

Aug 15, 2015

Excellent customer service, not pushy, just want you in the vehicle you want. They didn't have the Jeep I wanted with specific options so Chris Barnes walked me through the entire process of ordering my specific Jeep I wanted right from the manufacturer. Chris treated me fairly and made sure I purchased what I wanted, not a Jeep they wanted to move off of their lot. My initial contact straight through the pick-up was exactly how I hoped it would be. I would definitely buy from them again and would most definitely ask to work with Chris Barnes. Thanks Chris and Tri-City, I love my new Jeep!

Marissa H

Aug 8, 2015

I went to Tri City Dodge in somersworth NH to research trading in my car for another vehicle that was better for the winter months. I was greeted by Dennis Luke at the door after speaking to John Rawding through email. Both Dennis and John quickly answered all of my questions that I had and were very pleasant to work with. All of the information I received was delivered quickly and accurately, very good car buying experience, the best expierence I have had. No pressure sales environment and friendly people who remember your name everytime you walk through the door. I will be servicing my car through them as well, they are ready to drive me to work or give me a rental for when I need service which is important for me because I travel for work and they understand that and are hassle free. I am not only very excited about my new car but I am excited about the dealer I purchased from and am excited to go back for service! I would highly recommend Tri City to anyone looking for a good buying expierence and a dealership that really cares.

Mike

Aug 8, 2015

I have bought several vehicles over the years from TriCity Dodge. I have recently purchased another vehicle from them and the sales and service departments are both excellent. The buying process was easy and I was given a reasonable amount for my trade-in. I have always dealt with Dennis in sales and the service department has always been very responsive to my concerns and repair needs. Thanks for another wonderful buying experience!

marissa338

Aug 8, 2015

I went to Tri City doing research to trade in my car for something better for the NH winters, so I expected A certain amount of pressure walking in the door because of the fact I was only researching. They appraised my trade right where all my resources had placed its value, and I asked them to run numbers on a new vehicle. Dennis was Awesome! Not one did I feel like I was being pressured into a car or that he was just trying to get a sale. He accessed my needs and told me everything I needed to know about the Vehicle I was looking at. I left that day feeling more confident with my decision to purchase a Chrysler 200c. With the experience I had with John R. through email and Dennis L. in the showroom,I went back to the dealership the next day to put a deposit on the car. Long story short I highly recommend Tri City because these folks TRULY care and they want you driving off the lot in the best car for you not the car that they can pocket more money on. I felt comfortable the whole time through all putting a deposit, getting the payoff on my trade and financing my new car, I felt like I wasn't being pressured and I wasn't worried. I recommend Tri City to anyone who is looking a for a hassle free car buying experience and lasting relationships with these folks. they even call you to make sure you still like and are happy with your vehicle and any complaint regarding the vehicle is addressed quickly and with no hassle. Very Happy Customer! I am not only looking forward to buying my next vehicle from Tri City but also going in for all my maintenance there is no one better to trust your vehicle with than tri city!

Jess

Aug 7, 2015

I bought my Ford Edge at Tricity Dodge over two years ago. The sales process was easy and hassle free. I bring my car in for routine maintenence and I receive great customer service every time. Thank you Tricity!

JF

Aug 7, 2015

I had contacted John Rawding, the BDC manager, with what I was looking for to purchase a used car. With in the first week he was sending me great options. There was no pressure to go with any of the vehicles he sent to me and within the month he had notified me of one he thought would be a great fit for what my wife and I were looking for. He put a hold on the car for me so I could schedule getting over to see it and take it for a test drive. Both my wife and I thought the vehicle was a perfect fit for what we had told him we were looking for and by the next day we had a new car that we both love! The sales man Mr. Rawding referred us too was excellent as well as the entire financial process. They listened to what we were asking for and made it all work without putting any pressure on us for additional options we didn't need. This was by far the best car buying experience me or my wife have ever had and I highly recommend getting in touch with John Rawding if you are looking for a new or used car. He will find you want you want! The dealership also gave us some great perks, like first three oil changes free. From start to finish with every department this was a great experience with Tri-City that I would highly recommend to anyone and have! Enjoy your new car!

Mike, Jeep Wrangler fan

Aug 7, 2015

The salesman, Chris, was great. No hassle, good trade in, competitive pricing, I checked a lot of other dealers before choosing Tri-City. Chris made sure I got the Wrangler I wanted, a soft top, 2 door, standard, and we went over the color of the jeep I wanted. Chris kept me informed and found what I wanted. very easy process.

Pauline Bernier

Aug 7, 2015

We had a great experience with Chuck on purchasing a Jeep Cherokee. He has a great personality, and was very easy to work with and talk too! Have purchase vehicles here before and will do so again!

Dana Graham

Aug 6, 2015

A low pressure buying experience,knowledgable,would recomend him and dealership.

Janis Dunham

Aug 6, 2015

Overall a great experience, staff was friendly and helpful

Linda and Norm Croteau

Aug 6, 2015

Thank you so very much for putting us in our dream car! You guys made everything sp smooth and also made it fun!!!! Love Bobs Sense of Humor!!!!

cw35

Aug 6, 2015

We recently purchased a new Chrysler 200. This was the first time we have purchased a vehicle from this dealership. It was a pleasure to work with Chuck Straw who went above and beyond to satisfy our needs. His experience, honestly and friendliness is rare these days and he is truly a excellent salesman. We will certainly recommend Chuck and Tri-City to anyone looking for a new or used vehicle.

mygirls2

Jul 13, 2015

I had been looking for a new Wrangler Unlimited for my wife for six months. I had spoken with many other dealers...a couple who are a Jeep dealer and that I have worked with recently. None of them could help me, or wanted to. I started looking for used Jeeps them decided I would give Tri-City a shot. They were very friendly and set me up with Jimmie. He looked at my trade and was able to make things work. He went out of his way for me when others wouldn't even talk to me. You know everything is great when your wife gives the salesman a thank you HUG! I will recommend him to anyone looking.

Unknown

Jun 24, 2015

Two things. They don't run the loan for the amount agreed upon, I can see a grand over but not almost 10 over. Once I found that out I understood why I had a hard time getting a loan. Second thing. They looked at my car for a trade in. The next day I started hearing a rattle that I had never heard before. I'll be taking it to my trusted car repair guy to figure out what they did to my car.

coates420

Feb 20, 2015

I HATE shopping for cars; just the thought of doing it makes me break out in hives. I contacted about 10 dealers before going to Tri-City beause they beat everyone's price by a few thousand dollars. So, I went into the dealership expecting "The big reveal", we've all been there; the dealer gets you in and then reveals that the price is different than you agreed upon. Not at Tri-City, I went in looking at a Jeep Latitude and walked out with the Grand Cheerokee. This was not due to pushy sales people, I saw this other car and asked Anne, my sales women, to run the numbers for me, which she did and the price she gave me was the price I paid. John, Internet Sales Manager, was terrific and didn't promise me anything that he couldn't deliver. I will be doing all my business at Tri-City due to their excellent customer service

jeepdog

Dec 27, 2014

Was pre-approved for up to $30,000, this should have been an easy sale. Used the USAA car buying service program. There was a difference on the MSRP between USAA and Tri-City Dodge of about $1200 on a 2015 Jeep Cherokee, which Tri City said they would not meet that price. I offered to meet them half-way with the cost difference and they refused our business. I was their first customer using the program and I can understand some issues being the first person to use the program and I was willing to work with them. However the Sales Manager came in and rudely said he was not going to participate in the program any longer and that they could not make money participating in the program.My wife has been bringing her Chrysler Pacifica there for servicing for 8 years. The treatment was so bad, never going back there again for service or sales. I work in MD, went back on USAA found a dealer in MD that said they honor the program and got a much better equipped Jeep at the price that Tri-City refused to honor.

Kristine1

Sep 28, 2014

I had the pleasure of working with Chuck Straw who made my first-time experience with Tri-City very comfortable and regret free; his professionalism, friendliness, honesty & sincerity are the reasons I'll be referring to Tri-City. Ahoy Captain, wishing you calm waters in October....

crichard12

Aug 30, 2014

Tri-City Dodge was a gratifying experience. Before I went to Tri-City, I looked at three different dealerships in my area. I started out knowing virtually nothing about the leasing process, the big and small details that come along with it, and I had no idea who I could trust. The first dealership I went to, I stood around for some time before someone acknowledged me. Even after my presence was acknowledged, the salespeople still failed to engage me and treat me like a serious buying customer. When I went to Tri-City Dodge, it was completely different. I was greeted at the door by Bob Boulay, and he helped me immediately. He sat down with me, didn't heckle me for being a non-experienced first time buyer, and answered every question I asked him. He was very helpful in giving me the short-term AND long-term information that I needed in order to make an informed decision on my first-time buy. When I left the dealership, I felt confident and competent, and I know that I made good decision by going to Tri-City.

travis 73

Aug 13, 2014

brought my 2010 dodge challenger in for a timing chain tensioner recall ,drove the car home left oil in my newly paved driveway. now my 2010 dodge with 9,000 miles leaks like a old dodge

K1dwe

Aug 12, 2014

This was our 5th automobile purchased from Tri-City Dodge in Somersworth, NH. We have always found them to be trustworthy, knowledgeable, easy to deal with, and fair. Our salesman, Bob Boulay was all of the above. He takes all your information as to what you want and what you want to spend and will come up with the right vehicle at the right price. Their service dept. is also incredible. I have never had to return to have a repair reworked. They earn every bit of their 5 star rating. I would recommend their sales staff, and service dept. to everyone.

mitzirobinson27

May 12, 2014

I had a 2007 Dodge Caliper that was in for repairs and they discovered I needed more work done. I considered looking for another car. I needed a smaller car with a hatchback for I can not lift groceries from a trunk. After meeting with Marty Riordan I found the car I wanted. A 2011 Doge Caliper with low mileage. I bought it and am very happy with it. I found Marty to be very helpful and he handled everything including calling my insurance company. I have been doing business with this dealership for 4 decades and would recommend them highly.

Melody Emanuel

Apr 19, 2014

I recommend Tri-City Dodge without reservation. Were it to purchase a new or used car, or serviced.they're consumate professionals, across the board!

mtngoff04

Mar 29, 2014

We have purchased 7 Hyundais in the last 8 years and we are now Jeep people, probably for life. Marty is fantastic, easy going no pressure. Chris helped us with trade value and finance, Bob all the paperwork explaining everything. They were all so friendly, made us feel so comfortable through the entire process. I was interested in a Grand Cherokee but when I got there decided may be a bit more vehicle than I needed I drove off that day with a Jeep Cherokee, love it! My husband drove off with a Jeep 4 door unlimited. We are both so happy with our vehicles. Really can not say enough about the folks that work at Tri City in Somerswoth NH , they are the best!

Sharmmarie

Feb 26, 2014

This is the fifth vehicle I have purchased from Tri City Dodge and the third vehicle from Marty. The entire staff including Marty are wonderful to work with. They make it is easy and their isn't any pressure. The purchase of the vehicle was painless, the delivery was easy (other than the snowstorm) and very informative. I purchased a 2014 Dodge Charger and wow, things have changed since I purchased my 2004 Durango! So much to learn and Marty was so helpful. I have and will continue to recommend Marty and the family of Tri City Dodge. They Rock!

jimduck

Dec 11, 2013

overall the rating I gave was a 4 and here is why. I called ahead and they said no need to make an appointment just come in. the time was almost 30 min. before they got me in to service for the first oil change, then came back after 20 minutes and stated I needed to have my tires rotated at 5000 miles. but never mentioned anything about the re-call that was from the dealer stating that it would be taken care of during my first visit, (my fault for not mentioning as I had forgoten about the recall tillI got home). then I noticed that my next oil change noted on window sticker was for 3000 miles not the recommended 5000 miles as stated when I purchsed my new jeep. . it turned out to be a very expensive oil change that took over an hour. was hoping to better taken care of espcially after buying a new jeep from you.

mycompass

Dec 8, 2013

Went in to just to check about a Tri City Chrysler Dodge Jeep Ram newspaper ad, and asked some questions; got the information and answers we needed and we were sold! Decided right then to trade in a 2008 Compass and lease a new 2014 Compass. the whole transaction -- from coming in to ask some questions to signing the final papers -- was easy, efficient, friendly (no pressure whatsoever!) and those are just a few of the reasons we have purchased/leased our cars from this dealer for over 28 years.

Henbone

Nov 7, 2013

I gave Tri City Dodge a high rating because working with Bob Boulay was a pleasure. He made the sales process very easy, he explained everything throughout the process. No pressure from Bob at all. The whole team at TCD was a pleasure to work with!

beetfarmer

Oct 22, 2013

WOW! I cannot think of anyone that would look forward to buying a car from any dealer NEVER had such a pleasurable experience than I did today at Tri City Dodge, Jeep, etc. I had preliminary email contact with Marcus and he was outstanding, polite and great at explaining pricing and understanding my situation in getting me the best price possible. I then dealt with Jimmie in sales. How many of us want to deal with a car salesman? Anyone? Well let me have the have the pleasure of telling you about Jimmie Cochran. He was very easy to speak to. NEVER spoke over me. Listened to everything I had to say and it was more like buying a car from your neighbor and friend than a car salesman. Simply a pleasure. Lastly, I dealt with Bob in finance. Again, one of the nicest people that you could want to deal with. Explained everything simply and without ANY pressure. Everyone listened to ME and helped me get the vehicle and price along with the service that I wanted, NOT what they wanted to sell me! I could go on but it would be pointless. I can honestly say that buying this new vehicle was a pleasure and believe me after 10 years without a car payment I was not looking forward to going into this. Lastly, I was told that they just brought it back after being detailed with a FULL, that's right FULL tank of gas! I did not even have to ask! Oh, one more thing. I initially went in to look at the Jeep at about 1:20 pm and drove out at 2:15 pm. Went back at 3:30 and drove out in my new, fully detailed, filled with gas Jeep at 5:15 the same day! If you have any questions, please contact the dealer and they have my permission to contact me with any question that you would like to ask me. Thank you, very simply, Thank you!

she14car

Oct 3, 2013

Searched the web for 4 cylinder comparisons and narrowed our choices to Jeep, Ford and VW. Ruled VW out on size and really like we read and saw about the 14 Jeep Compass Latitude.Had 3-4 local dealers that we had on our list to make our purchase. We choose Tri-City and we had bought a new Dodge van from them many years ago and always had it serviced there.The clock moved forward 20 years and we were back at the this dealership and never visited any of the others on our list. Simple reason was that they had the vehicle that we wanted in the color that we liked. Jimmie was an informative and consultative sales person. Being in sales management my entire career, I like the way Jimmie presented the car and never felt that "hard sell"Chris C, the Sales manager and Bob V, the service manager made the deal attractive enough that it was the break price that we were looking for with our trade and we signed the papers that same day.Still the great dealership that we knew over 20 years ago and hear nothing but good things about them and you can add my/our comments to the list.

gmsanders

Sep 27, 2013

I just purchased a Jeep Grand Cherokee from Tri City and had a awesome experience. Marty was my sales man and he was very accommodating had me drive multiple cars to make sure I got exactly what I wanted. He even ordered the color I wanted for a dealership in Mass. The entire staff was helpful and got me the best interest rate possible. I just want to say they are very friendly!!!

gcceagle

Sep 13, 2013

We have purchased 3 vehicles from Tri City Dodge. Each time has been a very pleasant experience. This time We went in looking for a Jeep Grand Cherokee with low miles and in a certain price range. They didn't have anything at that time but our salesman Dennis Luke said he would look for something for us. Two days later he called us and told us he had a vehicle coming in that we would be interested in. When it came in we took it for a test ride and purchased it. Their price was good and we got a good price for the vehicle we traded in. they didn't pressure us at any time. they are very friendly and easy to deal with. Christopher Caissie explained all the financing and warranty to us. The service department is also excellent. They do quality work and there prices are good. If they find some else that needs attention they will let you know that it should be done and an estimate of the cost of the work that is needed. I recommend this dealership to anyone looking for a new or used car or truck.

FKE550

Aug 24, 2013

What a pleasure to return to Tri City Dodge after a brief hiatus! As expected the entire professional staff was fully engaged with my purchase and went way beyond their call of duty by covering every aspect of my purchase in a thoroughly enjoyable manner. From the moment I walked into the showroom it was clear to me I would be purchasing a new Ram 1500 from Tri-City Dodge. In so many ways this dealership is a model of confident, intelligent, relaxed professionalism with an emphasis on customer satisfaction. Thank you Jim Cochrane, John Fawcett, Chris et al. You all reminded me how much I've missed TCD... Much appreciation to the Plante family as well. Their dedication to customer satisfaction ---- while selling such great products ---- is well known throughout our region.It's no secret either that the service department (Greg Guilmette and friends) stands head-and-shoulders above the competition in ways that everyone should really experience. Many thanks. Naturally, I can highly recommend Tri-City Dodge to anyone seeking the best car buying, servicing and ownership experience you'll find...Regards, Frank K. Eitler Lee, NH

electra25

Aug 8, 2013

We went in to get a prize for a friend and came out with a new car that was great. The sales men was wonderful and bent over backwards to help us get the car. He also helped us the next day when we came in with questions and to pick up paperwork we forgot

joneill1212

Jul 15, 2013

We had just about the easiest car buying experience ever. We felt very listened-to and we were able to choose from a good selection of used minivans, finding just the right car for us, even test driving them with our three kids. Everyone we worked with was friendly and courteous and the whole experience was excellent. We will be purchasing our future cars with them also. Really glad we chose them.

carman1113

Jun 14, 2013

Always a Great Place to Have My Vehicles serviced. Have had excellent service in the 20 years i have beeen bringing my vehicles here.. i have also purchased 12 vehicles from Tri-City Dodge in that time period. The exceptional Staff of sales And technical expertise is far better than any other dealership in the Seacoast region.

jimduck

Jun 14, 2013

over all the sales experince was very good. sales person was knowledgable about my jeep when asked questions. I was a little disappointed with the cleaning of the vehicle prior to picking it up. when they told me they would detail my jeep prior to me getting it , it still had scuff marks on the side from people getting in and out of it also interior was not cleaned very well. you would think that buying a brand new jeep that it would be spotless and shine . this should not be a refelection of the salesman but of sercive dept.

DodgeMom2007

May 6, 2013

Our experience with Tricity Dodge was incredible. It was the most relaxing car buying experience we have ever had. Jimmy Cochrane our sales person was wonderful, he made himself available whenever we had questions through out the entire process. Bob in Finance was great as well. We definitely recommend this dealership. When time to purchase our next vehicle we will be going to Tricity Dodge.

supercomp5

May 3, 2013

My husband and I were on the hunt for a used Chrylser Town and Country. Of all the used vehicles available within a 50 mile radious of Manchester, Tri City Dodge had what we were looking for at the best price. When I called to see if the van was still available, Chris assisted with the call and confirmed it was still there. He said they would have it parked out front and ready for a test drive that afternoon. Sure enough, it was parked by the entrance when we pulled in. Chris came out to greet us and introduced us to our salesman, Chuck. Chuck took us out for a test drive, and was extremely thorough with explaining the different features the van offered. They really went the extra mile (without being pushy) to earn our business, even staying after closing on a Friday evening. We feel confident that if any issue is to arise with our van, we will most certainly be taken well care of. This is a wonderful family-run business and by far our best experience at any car dealership anywhere, and we would wholeheartedly recommend Tri City Dodge to anyone shopping for new or used vehicles. Absolutely worth the travel from other cities in the region. Thanks again, Dawn and Mark

dmc2426

Apr 10, 2013

When I purchase a car, it's for the long-haul. Last fall, after having driven my beloved wagon for nearly 7 years (my vehicle was 12 years old and required increasingly expensive maintenance), I reluctantly realized that I needed to consider a new vehicle. One afternoon, on my drive home, I stopped in to check out the inventory at Tri-City Dodge. Jimmie greeted me with a friendly, relaxed smile, and offered to provide any information I needed to make an informed choice. Not wishing to take advantage of his time and goodwill, I told Jimmie up-front that I had a very limited budget, plus a bankruptcy on my credit, and he understood and said that their finance manager could, in fact, work with me to obtain a loan. I wanted a certified used car for practical purposes, and spotted a 2008 Dodge Caliber that piqued my interest. To my surprise and pleasure, Jimmie asked if I could drive a stick. I was thrilled it was a standard transmission (so fun to drive and great gas mileage!), and we took it for a test drive. I found the car to be easy to handle, great acceleration & braking, clean shifting through all 5 gears and reverse, and an overall joy to drive. We went into the dealership, sat down and went over the numbers, and their finance manager took the time to find me not one, but TWO loan offers, with a monthly payment within my budget. 48 hours later, I bid farewell to my old wagon and went home in my certified used 2008 Dodge Caliber. It's been nearly 7 months since that day, and now having driven it through a mild autumn and a typical New England winter, I can truly state that I made the right choice, both in purchase and service. My car came with 3 complimentary oil changes, and I've found the service staff to be truly wonderful. They work within my schedule (they're open later on Thursday evenings!) and always take the time to answer my questions and address any concerns I have. Without reservation, I recommend Jimmie and everyone at Tri-City Dodge for sales and service.Oh...and the reason I chose to stop into Tri-City Dodge on that fateful day in September? In 1986, my mom purchased her Plymouth Horizon (nicknamed "Nugget" for its gold metallic paint & general shape) at Tri-City. Looks like we struck gold again!

ckkelby

Mar 31, 2013

As usual I am overwhelmed by the great service I have always received here. I'm going through a rough time right now and had to reduce costs. I called Dennis last week and explained what had happened to me and I brought my beautiful 2012 Ram into the dealership. I met with Dennis and Phil and was completely overwhelmed with their support and the wonderful deal I received. I walked out of the dealership with a brand new incredibly well equipped Avenger, and am going to save an incredible amount of money in my new budget. Most importantly I received support and advice from these guys! I cannot say enough good stuff about you guys, you are honestly the BEST in the business and knowing you is entirely my privilege. If I can give any reader some advice on purchasing a new or used car...buy at Tri-City Dodge. They are the best!

luckycat99

Mar 31, 2013

My Daughter was in Desperate need for a vehicle as her 2005 Chevy Blazer needed workto pass inspction and She really didn't have a $1,000.00 for Repairs so we looked into Different car for herself. Chris worked wonders with her on getting a Great Trade value on her Chevy then Working hard on a Great Affordable deal on a NEW Dodge Avenger that was very Affordable. Thanks immensly To Chris and Marty and Entire TriCity Dodge Staff....Great experience,Great Price and great rate on New Vehicle and we have been to many dealerships.(Bought 15 cars in last 20 years)......Thank Again and wewill you in Septemberfor Our New Vehicle.....Warre, Mary Ann and Kaitlyn Dale..

gcceagle

Feb 24, 2013

We had an unfortunate accident with our truck. We needed to reserve another truck until our insurance settled. Dennis Luke the salesman we dealt with. He was very helpful and easy to talk to. I would highly recommend him and the entire staff to anyone purchasing a new or used vehicle.

tplibby

Feb 4, 2013

When ever I go to this dealership they take care of me. They help me find the car I want/need and answer all of my question. They help me after the sale as well. I will probably alway buy my cars from Tri-City Dodge from now on. (this is the second vehicle I have bought from them)

ajerome

Jan 31, 2013

We had a great experience. The staff was friendly and helpful. It was quick and easy. I would recommend this dealership to family and friends.

JennaReynolds

Jan 19, 2013

I have bought 2 vehicles from Tri-City Dodge over the past 5 years and have never been disappointed in their overall service from the initial drive on their lot all the way to continuously getting my oil changes there. I know that I can trust Tri-City Dodge with helping me with my purchase and when my vehicle is being worked on. I would recommend Tri-City to anyone who wants great customer service from start to finish.

Chizzle

Jan 18, 2013

"No-hassle" is one of those terms that car dealers like to throw around; normally to conceal shady pricing tricks or obnoxious sales tactics... My experience at Tri-City has been truly "no hassle". Competitive pricing, reasonable salespeople who don't seem as though their next meal depends on you buying what you're looking at... Just a great overall buying experience.

SarahK.

Jan 18, 2013

Tricity helped me find exactly what I was looking for.mi gave them a price, color, year and style and they were able to meet my expectations. They were honest and realistic with my trade in and I absolutely wold by another jeep from them.

sweetmeadows

Jan 18, 2013

Bought used mini van in October - which came with 3 complimentary oil changes. Brought van in yesterday (no appt necessary). Not only did I get a free oil change, they also rotated the tires and replaced the battery all for free! We do have a 90 day warranty - but both tire rotation and battery change was at their iniative! That's impressive customer service!

btowle18

Jan 10, 2013

My wife and I were looking to upgrade to a larger vehicle because we had twins on the way. The sales staff and finance department at Tri-City Dodge were wonderful helping us decide on our new Grand Caravan. They were not pushy whatsoever and talked to us straight. We felt that they were honest and respectful and we look forward to working with them in the future.

Normand Heon

Dec 13, 2012

I have been a diehard GMC/Chevy person for many years. Dennis Luke has spent the past 3 to 4 years trying to get me to consider a Dodge. I have to say the day we went looking at the used cars, he didn't pressure us. He let us take the truck to try it out and see if it fit in our garage. I was really impressed with the vehicle and also with all the help Denny gave us. Denny went out of his way to show us all the amenities the vehicle offered. I really appreciated the extras like the canvas bag and especially the Dodge Ram baseball cap! He's got great saleman qualities. We also dealt with Bob Vachon for the actual contract paperwork. He was very knowledgeable in his dealings. He also explained the extended warranty options and helped us decide which one fit us the best. We were very pleased with our experience at Tri City Dodge and would recommend this dealer to anyone.

Supplet1

Dec 1, 2012

We had bought a Dodge Journey earlier this year (from Dennis Luke) and now we needed an additional car. We did our research and decided we wanted a Charger. There wasn't one on the lot that we liked, but Phil Marino (the Sales Manager) worked over the Thanksgiving holiday weekend to locate a car for us. I got a call on Monday that he found one and on Tuesday evening we drove away in our new car! Dennis Luke is a pleasure to work with - no hassles and very laid back. Also, Bob Vachon makes the finance portion of the sale very easy and not time consuming at all. I would recommend this dealership to anyone looking for a new OR preowned car.

Semarcus

Nov 26, 2012

Very happy with my purchase. No haggling, just nice people from my community selling me a car. Jimmy answered ALL my questions, even programmed my bluetooth! Great experience.

jacqueline.roberge

Nov 20, 2012

I was very please with my experience at Tri City Dodge. As a first time car buyer I was nervous about finding the right car for me. Dennis was extremely helpful, as well as the staff in the financial department. I am confident I recieved the best price for my 2013 Avenger and am looking forward to not only having a great warrenty on my vehicle, but also having access to one of the best service garages in the area.

pg121984

Nov 20, 2012

Dealing with Bob Boulay on my recent new car purchase was an extreme pleasure. His easy going attitude and sales style was perfect for me and really allowed me to take my time, ask questions, and was a zero-pressure experience. He single-handly changed my view on buying vehicles and will always go back to him on any/all future purchases.

umagah

Oct 25, 2012

very helpfull,no pressure and kind.My father bought many cars at this dealership and he passed away last year ( he loved this dealership). This is my first new car in over 20 years and dennis showed me every thing in the car and was very helpfull.Also the guy ( I cannot remember his name ) that helped me get the loan was very informitive and explained everything and answered all of my questions.I had another Dodge before this one and the service department is excellent.I highly recommend this dealership.gary citron

dawnskip

Oct 14, 2012

I have been thinking of getting a new van for quite some time. We stopped in to Tri-City Dodge on a whim yesterday morning. To my surprise, they had the exact van that I was looking for! The price was reasonable. The best part was that my favorite salesman was there, Dennis Luke. This is the third vehicle I've purchased from Tri-City Dodge over the many years, and we worked with Dennis to purchase all 3. (Actually, a different salesman approached my husand and he told him we were looking for Dennis.) Dennis is such an all around good guy and he always makes the car buying experience a pleasant one for us. He had us in our new van by 3pm yesterday afternoon. I always recommend Dennis to anyone that I know in the market for a new vehicle. Thank you, Dennis!

wmello

Oct 8, 2012

This is the second car I have bought from Bob. I have always found him to be easy to work with when buying a new or used car.

Al.Robbins2

Aug 21, 2012

Just purchased a 2011 GMC from Bob Boulay. He was courteous, thorough, polite, and very knowledgable to say the least. Bobs gentle yet affirming efforts enabled me to be comfortable in my investigation of my potential purchase. He was quite nice to deal with and it was refreshing not to be bombarded with high pressure sales techniques. Bob Boulay, Bob Vachon and Manager Phil Morin were amazingly helpful. Having personally owned close to 70 vehicles over my 35 years of marriage (yes, we trade often), I am deeply satisfied with each of these men. The entire climate conveyed confidence overlayed with a strong measure of genuine concern towards the actual needs of the customer. As a Pastor of 30+ years, I am totally aware of how one employee or team member can tarnish and entire business.These men served you well! I am also a Business owner and former Police Officer so I can read folks quite clearly. I would readily choose these men for my own staff! Let me assure the owners of Tri-City Dodge that I will indeed be back for my next purchase and I will wholeheartedly recommend your dealership.Tonight I rest, after months of aggressive searching and I am completely satisfied by the entire experience with you folks. In the morning I will be tossing the DOZEN or so dealership business cards that I have recently collected in the trash! :)Sincerely,Al RobbinsSenior Pastor of ZONE CHURCH. ORGBerwick, Maine/Dover Nh.

rromatelli

Jul 21, 2012

When we arrived at the dealership to look at used mini-vans, Marty met us in the lot within a few minutes. He was very pleasant and was able to answer all our questions. In fact he answered most of our questions before we even asked them. He was very knowledgable and really seemed liked he genuinely wanted to see that were completely satisfied. The van we were interested in wasn't ready to be test driven yet since they had a little work left to do on it. We found another van up the road at another dealership we liked just as much but were diappointed by the way they treated us. Thankfully Marty called us while we were there and told us it was now ready. In the end we went back becasue they not only had the van we were looking for at the right price, but becasue they all (Chuck Straw sold us our first mini-van six years before) made us feel good about Tri-City Dodge. So if you're looking for a new or used car, please do yourself a favor and go talk to Marty or Chuck. Hopefully they'll still be there when it's time for us to buy another car, becasue they'll always our first stop.

dbcbwarner

Jul 16, 2012

I had a great experience with Tri-City Dodge,they had they Dodge Avenger I wanted at the best price I could find in NH.The sale was quick and everything went smoothly from start to finish.

ckkelby1

Jul 11, 2012

This review is being made because of my latest AWESOME experience with Dennis Luke and the staff of Tri City Dodge. I have bought several vehicles from Tri City Dodge salesman, Dennis Luke. On my latest purchase (after I bought a vehicle from a competitor - talk about dumb on my part) Dennis and Phil Marino worked very hard to get me an unbelievable deal. I came home to tell my wife about the work that they did and the type of vehicle that I was purchasing and the trade deal that they had prepared and my wife, although not surprised, immediately agreed to purchase it. I say "not surprised" because Dennis and Phil have repeatedly gone out of their way to help us. Needless to say I plan on remaining a steadfast customer of Dennis'. Thank you so much Dennis, for your hard work to keep me a customer of the best dealership I have ever dealt with, both with my personal and my work vehicles! Also I would just like to mention and thank Manager Phil Marino and Manager Bob Vachon! You guys are the best and your service department has always treated me very well with quick and professional service! Chris Kelby.

SxCxOxTxT

Jul 7, 2012

Came in to see Bob, but he wasn't in. Jimmy introduced himself and asked if there was anything he could help us out with. We told him we were looking to test drive a truck and possibly purchase it. He went and got the keys, off for a test drive we went. Jimmy was very knowledgeable about the options the Ram trucks had. We took the evening to think about it and went back the next day to see Bob and test drive a different truck. Bob was very helpful in explaining the rebates and trade-in allowance. My wife brought my truck in the next day for Bob to look over, since I had to work. We decided to purchase the NEW truck. Bob took the time to show us all the options our new truck has and also printed out a qoute of optional items we were talking about purchasing for the NEW truck so we could get an idea how much the parts cost.I would definately return to this dealership for future purchases and repairs!

frogers55

Jul 1, 2012

I have used this dealer ship for service before and have gotten outstanding service and friendliness and have always said I will purchase my next car from here. My daughter has now purchased two caravans from Dennis Luke and he has been the kind of Salesperson that is a pleasure to deal with Friendly,Courteous and you really feel like you can Trust in him. Dennis gave me outstanding customer service on my purchase of my Jeep as well as everyone else that I dealt with thru my purchase.I have dealt with many Dealerships in my 57 years but none can compare to Tri City Dodge! The group of people working at Tri City Dodge are sure dedicated to taking care of there customer and I will go no where else for Service and Sales but Tri City Dodge.Thank you all for such a smooth transaction and it was a real pleasure to work with Dennis Luke Thank you again,Frank W. Rogers

nhfireman14

Jun 28, 2012

I was very pleased with the sales staff of the dealership. They went above and beyond for me even after there was an issue with my trade in. They worked hard to find a way for me to get the truck I wanted. I would highly recommend this dealership and will definatly be doing business with them from now on. The atmosphere was laid back and non stressful. Thank you (Bob and Phil) for getting me in this truck.

RSeawards

Jun 25, 2012

We went through Marty Riodion at Tri-City Dogde and was very pleased . He was able to get the price for our trade in and put us into a new car with out having to haggle over pricing. .....Very happy.

Lis32179

Jun 24, 2012

My husband and I searched everywhere for a vechicle and I mean everywhere. All I have to say is Thank God for Tri City Dodge and Chuck Straw. If you want a great car and none of the hassel,this is the place to go. Chuck was the nicest person I met in our whole car buying experience. We bought a Dodge Grand Caravan Crew painted Mango Tango:) We love our new van and so do our 2 children. Thank you so much Chuck.

KimJT12

Jun 20, 2012

Dennis was very professional and down to earth. He knew what we were looking for and didn't make it a pushy sales deal. His manner and patience in dealing with us as customers was appreciated. We will definitely return and am excited to learn that Candy is now employed in your service department as she is incredible! Thanks for employing such great people and for supporting them to put the customer first over big profit. THANKS!

matthews44

Jun 15, 2012

Very helpful staff! I was real busy and not able to stop in so they helped me work out a deal via email and phone. This was huge for me and was the reason I decided to buy the car.

cargetter

Jun 9, 2012

Dennis Luke made the whole car buying experience a pleasant one, rather than other places. he was direct, to the point, and he answered all of my questions in a quick and informative manner.

NEClark

Jun 8, 2012

Wonderful experience. My wife and I were in the market to upgrade our current vehicle and were seriously looking for something with enough power to tow our camper trailer. We looked into a number of local dealerships and settled on Tri-City Dodge. The entire staff was polite, friendly and helpful. Marty was very professional and informative about the vehicle that we decided on. They met all our needs and even wrote the installation of a towing package into the finacing, along with a 3 yr warranty for our piece of mind on purchasing a used vehicle.The tow hitch was installed just a few days later and I was pleasantly surprised that it was installed professionally and was not a cheap knock trailer hitch. They installed original manufacturers parts.All-in-all we had a great experience and I would recommend Tri-City Dodge to anyone for their sales and service.Thanks to all the staff for making the whole experience smooth and pleasant.

c200

Jun 6, 2012

We went to Tri-City for the first time on 6/5/12 to test drive a 2011 Chrysler 200 convertible. Dennis Luke, was more than patient as we test drove three different vehicles. It is because of his laid back, but very helpful manner, that we left there with a deal we could not walk away from concerning a trade, as well as the bottom line on the car we really wanted.Also, unlike our past experiences with different dealerships, the final paperwork with Bob Vachon went just as well.We will not hesitate for future purchases from Tri-City and look forward to their outstanding reputation in the Service Department.Tom and Joan Mullen

SuzieQue

Jun 4, 2012

From the day we first arrived at Tri-City Dodge until we drove our 2012 Grand Caravan off the lot, we were given all the time and attention we required from the staff. Everyone was courteous and respectful. At no time did we feel pressure from anyone to purchase a vehicle, nor were we rushed through the process of ordering and waiting for our van to arrive.Salesman Bob Boulay was friendly and knowledgeable, discussing in detail several new and used vehicles we looked at. General Sales Manager Phil Marino talked with us at length about our vehicle order and the prices involved. Business Manager Bob Vachon was fully prepared when we arrived to sign papers for our van. Whatever questions we asked of each were fully answered.In 35 years of car ownership, purchasing from this dealership is the best experience we've had - ever! We anticipate having a good experience (for a change) with their service department as well. Thank you, Tri-City Dodge.

fuji0664

May 17, 2012

Everyone my wife and I met with were fantastic, answered all of our questions in a very timely and friendly fashion. Very patient with us and very helpful. A great sales experience. We were both looking for a vehicle. I bought one and my wife decided to wait a little while, but said to me when we got home that even though the dealership was a bit out of the way for us, she definitely wants to but from the same place when she's ready!

milocook92

May 9, 2012

The salesman was very laid-back and we didnt feel pressured or uncomfortable. He was able to work with us quickly to keep us in a budget that worked for us, give the highest amount possible for our trade( which we still owed on) and get us out the door in our new car. We feel we couldnt have gotten a better deal on this vehicle, which was a car we thought we may never be able to get! The dealership was clean and professional looking. I would recommend them to anyone looking to purchase.

George03261

Apr 18, 2012

When I stated what I was looking for in a minivan, Dennis showed me the avaible product. He told me what the dealership could do with reguards to price and what they could not do. We were able to meet an easy mid point and completed the deal.

rjchou

Apr 17, 2012

Marty worked very hard with us to get to the deal we needed to complete the sale. In addition they had the car ready for us on very short notice.

Avenger2012

Apr 16, 2012

I have driven a Subaru for 30 years and stopped by TriCity Subaru to look at new cars. Mine was getting very rusted and I was trying to make it last until at least February 2013. I wanted to get an idea of what kind of prices I was going to be looking at. I happened to wander over to Tricity Dodge and met Chuck Straw. I told him that I would be interested in a purchase in 9-10 months. After talking with Chuck I fell in love with a little blue dodge Avenger. I explained to Chuck that I wasn't ready to buy as I was trying to boost my credit score a little before purchasing as I did not think I would qualify for a loan at this time. Chuck convinced me to as least let him try to see what he could do for me. When I was waiting to look at the Avenger Chuck was finishing up another sale so he asked Dennis to help us out. He told us about the car and the features and we were given the keys so we could sit inside and look at it. Bob Vachon worked extremely hard and found me a great finance rate and made this car so affordable for me. Dodge had a great incentive going. I was able to purchase the car and also buy the life time warranty with it for an extemely low payment. I believe this was the easiest most pleasurable car shopping I have ever experienced. Was very shocked at the teamwork at Tri-City Dodge, when Chuck filled out my sales agreement he also put Dennis's name next to his as Dennis had helped out too!!! I would recommend that if you are looking for a new car, drop in to see Chuck and you will be surprised at what they can do for you.

sambarish13

Apr 10, 2012

Dennis has always helped my family out with whatever they've needed in the past. I told him what I wanted it and what I really could afford and he made it happen for me. I appreciate all of his time and effort in finding me the best price I could get, with my payment still being affordable. He's helpful and considerate, and I recommend anyone looking for a new or used vehicle to go see Dennis.

ktellis

Apr 2, 2012

Hi We went to Tri City Dodge looking for a used Grand Caravan and ended up purchasing a 2012 Grand Caravan thanks to the great salesmanship of Dennis Luke. We had purchased our last Dodge van from Dennis Luke 9 years ago and had been very happy with this vehicle. He suggested we look at the 2012 that was just put in the showroom. It was a much better deal than any of the used vans we had checked out. We got a great price for our trade in and there was a rebate on this Grand Caravan, so it was ended up being a great deal. Bob made the financial part of the purchase very easy. Both Dennis and Bob made this purchase a great experience. Thank you.Tom & Kathi Ellis

J. Conneely

Mar 31, 2012

First, let me start by saying I am a real customer. When I read reviews as glowing as I am about to write I am always skeptical. I have a four year old and twins on the way this summer. I needed to trade in a beautiful Infinity SUV for an unsexy mini-van as painlessly as possible as I was kicking and screaming going into this. Chuck Straw made this happen; it was without a doubt, the easiest car buying transaction I have done. Tri-city was honest and fair on my trade-in and communicated clearly all bumps that came up (a CarFax that used to say my Infinity was flawless, now said it was in an accident). That is all I can ask for.Chuck made sure we knew how to use all the toys in the mini van and even followed up a week later with us to check that there were no issues. I am a brutal customer for sales people to try and sell things to, I am proud of that fact. Chuck delivered.

sjjpdube

Mar 28, 2012

Chuck is the greatest when it comes to sales. He always knows what I want and knows me when I walk in the shop. He is wonderful and I would recommend him over and over. I have bought 3 Dodges from him and we always come back to Tri-City Dodge to deal with him. The service is always a pleasure and I would recommend this dealership to everyone! They are always pleasant to deal with and there is no "BSing". I hate to car shop but, Chuck makes my experience very easy and wonderful!

lisad1967

Mar 26, 2012

Very pleased and our sales consultant Marty was very helpful and friendly. Bob V the finanace manager was organized and very professional. Thanks for a great experiance

bwatereyes17

Mar 25, 2012

This is an excellent dealership, I would recommend it to anyone I will tell all my friends about this dealership, I have never had a problem there and I will continue to go there forever, my wife tells me quote unquote the only person that she will deal with is Marty and no one else, I guess that when you find some that works to stick with it this is the only dealership where I have bought more than one vehicle. And we will always buy from this dealership as long as they don't change anything.And also I cannot forget the service department there which is the greatest thing that you could ask for, I have never had a problem and I will continue to go there.I think everybody in the sales and service department should be retained at all cost and they all should get a big fat raise in the conversation.One happy camper.Ron & Carol

jjenness

Mar 24, 2012

We had a wonderful experience and will go back for our next car. The people were knowledgeable and very helpful and we thank them all for their help. We know we can call at any time with concerns or questions.

JJCollinsJr

Mar 15, 2012

Very friendly and outstanding service no matter who it was. I drove eighty-eight miles for a vehicle. Broke down on the way there sixty miles away and they CAME TO GET ME!! Dennis and Phil made my family a great deal and we're very happy with our purchase and the experience. Great job folks, thank you all.John Collins

Ohal

Mar 13, 2012

My husband and I were in the market for a used truck in anticipation of purchasing a camper. We had very clear requirements and had actually been planning to buy a Ford. After a long day of lot hopping, on a whim, we stopped by Tri City Dodge. I'd had a great experience there years ago and we thought we'd see what they had. As we pulled into the lot and parked, we passed a gentlemen in a car. He stopped and asked if he could help us. Turns out, they were actually closed. The gentlemen was Chuck Straw. Not only did he stay and help us, he answered a ton of questions and directed us to a truck that was exactly what we needed. We made an appt. to come back and test drive the next day (when they were REALLY open) and he left. 15 minutes later, we were still standing at the truck, taking pictures and discussing when Chuck pulled back in. He'd stopped for coffee before heading home, saw that we were still there on his way back by, and wanted to see if we needed anything else. He wasn't obnoxious or "in your face" about it. My husband and I both remarked that we really liked him right away. It was nice to deal with a sale in a low pressure situation with a knowledgable salesperson and great support staff. I highly recommend both Chuck AND Tri-City Dodge. (BTW - We LOVE the Dodge Ram we bought! - Sorry Ford)

Karyn.maguire

Mar 11, 2012

After my 17 year old daughter totalled her Jeep, I came to Tricity Dodge to purchase a used vehicle for her. I figured since the service department is amazing and has always treated myself and my daughters with respect, I would buy a used car there. Chuck took the time to listen to my situation and help me choose a vehicle. He is friendly, knowledgable, and efficient. Bob worked within my budget and we were able to reach a price I felt great about. I have referred friends and family to the service department in the past and will now refer everyone I know to Tricity Dodge for a positive car-buying experience. Thank you, Karyn Maguire

Gabe F.

Mar 8, 2012

The staff was very helpful in the process of a purchase. The sales staff is knowledgable of their product and very friendly. I was looking online for the right used car. I went to dealership to have a look and even though it was sold, i test drove same model with different features. Then a week after, they recieved more cars of that model, and invited me to take a look around. I found the right car I was looking for and got a deal on it too.

kathleen_l_03835

Feb 25, 2012

Awesome experience with Dennis & Bob. Tri-City Dodge has a knowledge, friendly staff that made me feel welcomed and remember me from my last purchase. Love my new car.

RobertOGrondahl

Feb 23, 2012

My first time ever buying a brand NEW car was the most wonderful experience ever dealing with sales people; usually you're met by the most determined, pushy, (never get a word in and never get your questions answered)type of sales persons; BUT, when Marty Riordan (SalesMan) walked up to me while my wife and I were looking at a NEW whit 2010 Challenger; he presented himself in the most professional manner, extremely polite and answered every question that my wife and I had. I at first was set on the purchase of a white Challenger; The next day I was at work, so my wife had to go to the Dealership to bring in paperwork (work history, pay stubs etc..) ; when she entered the showroom area she was shocked to see a blue Challenger and told Marty that we need paperwork done on the blue one instead. Marty without hesitation started the paperwork on the blue one!! and he agreed to stay later after normal hours to let me see the car after I got out of work. I fell in love with it at first sight and told him "you got a deal"!!!! My wife and I had such a good experience with the purchase process that we purchased a truck also; and also newly purchased a 2012 Charger !!! Marty Riordan and Bob Vachon (sales manager) make an awesome team, I would Not hesitate to recommend them to anyone; They are guaranteed to get my business every time !

Nmagru

Feb 21, 2012

This was one of the best car buying experience we have every had! They met everyone of our needs down to the smalls detail. We will be back for our future car needs. Thank you Tri city dodge.

bjam

Feb 18, 2012

We have visited many dealers in the past to buy a new van,but we must say this is by far are most pleasant experience. Quentin and Bob made the whole time easy and enjoyable.

printerking

Feb 18, 2012

I had great service. The staff were very knowledgeable. They did everything they could to get us into a good loan considering my credit was bad. They worked with us to get the best deal possible.

0503gina

Feb 16, 2012

I had a great buying experience. While I have known Marty for many years I did not know he was with Tri-City. I had been looking around and was just not feeling it from other dealers. When I walked through the door Marty met me with a great smile and a big hug. He was great! Bob Vachon who handled my financing was wonderful as well. Very friendly and informative. I would without a doubt send my friends there. While I do not purchase new cars often (its been 10 years) I will be sure to head to Tri-City Dodge when the time comes again. Thanks Guys!! I'm very pleased and excited.

fisherman333

Feb 16, 2012

We have purchased at least one vehicle per year from TriCity.The main reason we continue to return is working with Dennis.He is very helpful and knows his stuff. I don't think we have ever asked him a question he couldn't answer for us.He also Goes the extra mile to please.We have sent many friends and family members to your dealership because of Dennis and your service center.We will continue to do so.Thank you TriCity and Dennis for a great experience.Linda Morin and Philip Binder

my2012dodge

Feb 4, 2012

I was very impressed with the knowledge, customer service, perfessionalism that every employee showed me in my visit. I would recommend this dealer to anyone looking for a new or used vehicle.

1happy_customer

Feb 3, 2012

Quentin and the rest of the staff were very friendly and did everything they could to make the sale go quickly and smoothly.Love my new truck! Thanks again guys.

Mollyj

Jan 28, 2012

This is the 2nd vehicle I have bought from Tri City. Dennis was a "no pressure", friendly sales person who was very well informed. The service I received with my previous vehicle second to none and was a primary reason I came back when looking to purchase a new vehicle. I would recommend Tri City to All.

bcmiller58

Jan 27, 2012

4.5 rating.My Wife and I had a great buying experience 2.The salesman Marty Riordan was very helpful and very knowledgeable about the vehicle. He made it easy making a decision to buy the car.He was there throughout process and kept in touch with us after the purchase. 3.The Financing Department was very helpful and made it relatively painless completing all the paperwork.

kaoticgt95

Jan 24, 2012

Quentin was a great salesman to deal with. Not pushy at all and very freindly. I came in and had 3 vehicles in mind. I was going to continue shopping at other places after my first test drive, until he said he had the other 2 vehicles I was interested. Long story short I bought a great truck from a great salesman. I will be back. Thanks Q.

four brothers

Jan 17, 2012

This is the second van we have purchased from Dennis Luke--he is "the greatest" His kind, friendly and professional mannerisms made the purchase of our 2012 van a great experience. He was not one bit pushy and took time to explain all the details to us. He is a credit to the dealership. We are also impressed with the entire staff. Keep up the good work. Sincerely, Clint and Rita Shepperd

faireday

Dec 22, 2011

I previously owned a 2008 Avenger, which was totaled in an accident. Brian and Dennis went far out of their way to get me into a 2011 Avenger. My biggest concern was the price, but they made sure it would fit into our budget, even though it cut into their profit margin. I could not be happier and frankly love my 2011 Avenger.

eande2005

Nov 30, 2011

We were pleasantly surprised with Tri-City Dodge. We were treated with the outmost respect from the moment we drove on the lot. Dennis was not a typical "pushy sales guy". He took the time to listen to our wants and needs and did not try to sell us on anything that didnt interest us. He took the time to explain the dynamic of the company and explained the features that their service department offered rather than just focusing on making the sale of a vehicle. We also dealt with the Sales Manager Brian who was extremely friendly and down to earth. I believe Brian is new to Tri-City, so I hope the owners and/or management team know that they made a wise decision hiring him. He is knowledgeable and courteous. Dennis and Brian both made the entire process painless! Overall, I believe this is the best car buying experience we have ever had and we plan to return in a year or two to buy a second vehicle. E. Noonan

marceylafleur

Nov 12, 2011

I am a second vehicle return customer and cannot give enough praise to this dealership. Both the sales and service departments are friendly and phenomenal. I will definitely continue to buy my cars here in the future.

1500Hemi

Nov 6, 2011

Dennis was a pleasure to work with. He was very knowledgeable about the Ram Trucks and worked with us at our pace. Friendly and low pressure, he took his time to make sure that we had all the information that we needed. Dennis was fantastic to work with and we are very happy with our Ram 1500. Thank you Dennis.

RSeawards

Nov 1, 2011

Marty Riordan was great. He helped us find the right vehicle and would go out of his way to make sure we were happy. He gave us a tour of the service dept and we met a lot of people that seemed very professional in their departments. 2 weeks have passed and we love our 2008 Jeep.

npschug

Oct 19, 2011

Chuck Straw was the salesman that I dealt with today at Tri City Dodge. He was very knowledgable about the truck I was interested in. I was very impressed with everyone there. I have dealt with many dealerships over the years, and days, this was the best yet. Great job

sjbill

Oct 14, 2011

I usually hate shopping for a new car but Bob made my experience just wonderful. He was very helpful and patient during the process.His explanation of the differences in the two trucks I was looking at was exceptional. His friendly attitude was greatly appreciated.Thanks !!

lorilori11

Oct 11, 2011

Highly recommended!!Marty, my salesman, was friendly, polite and a very patient man. He spent quite a bit of time with me on my car/van needs and wants. Tri-City Dodge was in no way pushy to sell me a car, the laid back atmosphere was comforting. When I left the first day after Marty spent about 1.5 hours with me, Tri City nor Marty phoned me to push me into a sale. They actually must have thought, if she wants the van and is interested she'll be back. It was nice to not have a salesman right on top of me pushing me to purchase a vehicle right at that moment. The prices are very reasonable compared to other car dealers in the area.Well worth the trip to Tri-City Dodge, I believe you'll be very happy with their sales department! I rate them a 10+ for sales :-)

Ann Sinden

Oct 1, 2011

I was fortunate to be assisted by Dennis Luke to buy a used car. Having never purchased a car on my own, the idea of stepping into that "world" felt a bit daunting. But Dennis listened, laughed, put me at ease and brought me through the process that felt simple by the time I was done. And it was quick and efficient! The rest of the staff was wonderful too....Phil and Jordan. They all played a role in making my purchase of an awesome Caliber (which I am loving!!) really great! Many thanks to you all.

bossou

Sep 29, 2011

Tri City Dodge made the car buying experience so smooth and friendly, no pressure and no double talk. They do what they say they are going to do and each and everyone there is part of the team and they all work together.

rad4teacher2metrocast.net

Sep 26, 2011

We've been dealing with Tri-City Dodge for more years than we can remember! We've purchased nine vehicles in those years; not because we needed to, but because of the great deals and the best service. The professionals that work there know their stuff! The salesman are never pushy, the maintenance people are knowledgeable and the receptionists never keep you waiting. In all those years our trade in values have shoked us. Because of the top notch service our vehicles had and still do remain in excellent condition. This year my husband needed a good used vehicle. We normally do not go that route, but with the economy the way it is and my husband's health, we had no choice. Dennis listened and showed my husband exactly what he was looking for and was within our price range. There was no haggling or persuasion involved. He heard my husband and we bought!Thanks Tri-City for all your years of doing honest business with us. We look forward to many more. Keep up the good work. You're the best!Larry & RoseBarrington, NH

2007ram1500

Sep 24, 2011

This was our first experience at TriCity Dodge. We purhased a used Dodge Ram. All staff members that we dealth with were friendly, courteous, honest and no pressure. It was a refreshing experience. Would not hesitate to go back when we need another vehicle. Thanks to all.

tim.shipp

Sep 19, 2011

Working with Tri-City Dodge and Chuck Straw in particular was a great experience. They definitely debunk the "car salesman" stereotype. This was an all around great experience and I will be looking to Tri-City in the future if I have car needs.

debbie k

Sep 13, 2011

we have been coming here for over 8 years... we love the service so quick and easy everytime we come in to buy a new car...our sales man dennis luke was great with us,went above and beyond with his service...thank you dennis we are happy campers with our new van..great seeing bob boulay and marty.could be years and they still remeber us what we have purchased in the past, you have a great staff thank you the kents

chuck1947

Aug 26, 2011

My wife and I recently purchased a 2011 Journey. Buying a new car is not something I enjoy. Chuck made us feel very comfortable. No pressure and very responsive to our needs. Phil was able to find the exact car we were looking for. He kept in touch with us while he was doing the search. Like Chuck, he was great to deal with. Working with Bob on the financing was also a good experience. Bob found us a good rate and explained everything down to the last detail. Overall purchasing this vehicle was a great experience. We would highly recommend this dealership to others.

nitrogirl

Aug 22, 2011

I offer this rating because Bob Boulay and Tri-City Dodge have been our go to dealership and sales staff for more than 15 years. We purchase all our vehicles here and even bought mom a Stratus 8 years ago that is still going strong. These people are like family to us. They know us and know how to help us with decision making, financing and of course, maintenance issues. They've never let us down and we'll continue to go to them for all our vehicle needs. Thanks to the whole team at Tri-City Dodge!!!

pulkinendc

Aug 13, 2011

The service at Tri-City Dodge was excellent. Bob Boulay was very helpfull in assisting us with making our final decision on which particular vehicle we were going to buy. At the same time we never felt "pressured" or steered to a particular vehicle, which we very much appreciated as well. Bob's level of experience with, and thorough knowledge of what he was selling was a big plus, too. We will certainly seriously consider Tri-City Dodge for our next vehicle purchase.

Joe/Lynn LaBontee

Aug 8, 2011

This was our third vehicle purchase with Dennis, he is "the man", and the entire dealership is, friendly, professional and down to earth. The vehicles shown to us have always been in the ballpark of what we were looking for, and have always seemed to us to be an exceptional value. We describe what we have in mind and Dennis has always come up with several vehicles that we could consider. Never any pressure always honest and pragmatic. You feel very comfortable that you made a fair deal and a great purchase. Keep up the Good Work!!!! Joe, Lynn and Bow LaBontee

tanyabyrne

Aug 1, 2011

I was looking for a low-mileage used mini-van, and an internet search located the exact vehicle I was looking for at Tri-City Dodge. When I called to inquire about the vehicle, the staff was very friendly and accommodating. I drove up the next day to look at the car, and drove it home a few days later. Dennis was great to work with, no pressure, and I feel that I got a great deal on the vehicle I bought.

leisadawn

Jul 21, 2011

The service department went well beyond call of duty. I was broken down on Route 95 and they retrieved my car and brought a loaner for me. My vehicle was ready the very next day, I could've just hugged them all!

firemedirk

Jul 20, 2011

After searching for a vehicle for months in the New England area, we came across a 2008 Dodge 2500HD here at Tri-City Dodge. We made contact with Chuck Straw and others of your staff. After many phone calls and discussions, my wife and I decided to make the trip to NH from Old Town, Maine. It was more than worth it. Chuck described the truck as clean and in excellent condition. He was spot on. The interaction with the staff and the overall friendly atmosphere reminded me of dealers from many years ago. No pressure and honesty. If we asked a question and Chuck did not know the answer, he would find out. We used a financial institution here in Maine and your finance staff worked with our loan officer and made this experience very smooth. I would recommend to anyone to make the trip to Tri-City. This is our 3rd Dodge vehicle and our first purchase from Tri-City. We will be back. Great job everyone!

kmaddison

Jul 20, 2011

After searching several dealerships in the area for a new Dodge Grand Caravan, we located the vehicle we wanted online at Tri City Dodge in Somersworth NH. It was later in the evening (about 6:30 pm), but my husband and I wanted to go see it in person. When we arrived at the dealership, Marty Riordan came right out and greeted us. We knew it was near closing time, but Marty assured us that we could take our time and even had the sales manager run some preliminary numbers for us. They both stayed late just to accomodate us and we really appreciated that. We decided that evening that this was the place we wanted to buy our vehicle from. Everyone there was so friendly and accomodating to us and our children and made the process so easy. We would definitely recommend both the dealership and Marty to anyone we know who might be interested in purchasing a vehicle in the future. Thank you, Kelley and Jim Maddison

tmurdoch

Jul 20, 2011

This is the best dealership for service you will ever find. Friendly, Fast, and they get the job done right at a fair price. They even provided me with a loaner, so I could carry on with my day. I won't go anywhere else for service.

Steve5e

Jul 15, 2011

This was our first time with Tri-City Dodge. We found a vehicle on the web site that seem to fit our needs and budget. Everyone at the dealership was quite friendly and not pushy about selling. While we were checking out the vehicle, we had notice a couple of minor items and the dealership took care of them without question. Overall, a good experience and I feel confident we will be going back for our car needs and recommending them to our friends.

bobspear

Jul 13, 2011

Everything went very smoothly and with no stress. Salesperson and other staff were efficient and friendly. The price was fair and they had the car I wanted.

MISSANN

Jul 10, 2011

Recently purchased a new vechicle and the sales and office staff were excellent. There was no pressure, only factual information and great explanations. The staff spent a couple of hours satisfying our questions and helping with the closing process. They were extremely knowledgeable and friendly. We highly recommend them.

Diane McGee

Jul 6, 2011

This dealership is 20 plus miles away from my home. There are many more close but Tri City Dodge is THE BEST!! I have been a loyal customer for many, many years and they are GREAT!! They are honest, so helpful, and the prices are very good. I think TRUST is a huge issue when it comes to dealing with car dealerships and you can TRUST Tri City Dodge people to do their best at all times!! They are a 5 Star facility for a reason!! Diane McGee

barlowco

Jun 6, 2011

Great people to work with. Marty and Phil did a super job,No problems would buy again and recommend them.Steve 08 Jeep Wrangler

ryoliver

May 25, 2011

We would highly recommend this dealership to everyone! Everyone was very pleasant. No high pressure sales which is a welcomed relief. They really worked with us to get the vehicle in mind while sticking to our budget. The dealership also offers a wide variety of vehicles to choose from as well. Try them...you will NOT be disappointed.

law4fun

May 1, 2011

This dealer was incredibly helpful!! Everyone we met was extremely pleasant and did everything they could to help us find the car that was the best for our family and budget. No "high pressure sale", it was instead a respectful and easy-going atmosphere. Phil and his staff do a great job making a tough purchase much easier! The showroom is clean, they have a great selection of vehicles, and the kids were entertained in the playroom. I would highly recommend this dealership to anyone who wants a great vehicle purchase experience, I've owned over 15 cars in my life and this was by far the best and easiest dealership to work with!

jbelmont

Apr 3, 2011

Very helpful and friendly, no pushy salespeople, they want to find the right vehicle for you and your family, very kid and animal friendly service and this includes the service department....this is the 3rd vehicle we have purchased from Tri City Dodge.

fjspin

Mar 31, 2011

I was very pleased with Dennis Luke and the entire dealership. Everyone I came in contact with was very friendly and more than willing to help. I had a similar experience with the service department on a used vehicle I had and can not say enough good about them...as always, a new purchase does come with a bit of "this is my offer", but in the end I was pleased ...

niland

Mar 28, 2011

Great dealership. They are very concerned with quality repairs done right the first time. They will communicate with you about problems with your car, and they are fair about it. They will not try to sell you things you do not need. They will recommend certain repairs, but the decision is up to you. There is no high pressure sales. I have done business with them for about 30 years. They have people in the service department who are very experienced and have been with the company for many years. It is not the type of place where there is a new face every time you go in.

gibba714

Mar 14, 2011

Great dealeship!I have been doing business with Tri-City Dodge for over 35 years--I have bought or leased from sales rep Bob Boulay for 12 years or more,and love the service departmentunder Greg Guilmette. I also appreciate the fact that Co-Owner Steve Plante is so accessible and friendly as well--You feel like a "member of the family"at Tri City Dodge!--I would recommend this dealership(and do)to everyone looking for a trustworthy group of professionals to work with on the very important decision that purchasing a new or used car presents.

maryingham

Jan 18, 2011

Too old to do much more battling with maintenance departments in dealerships. Knew I had some kind of an engine problem, or something under the hood, or in front...somewhere. Having lost 2 transmissions on previous vans, this was my first thought. Engine sound just sounded familiar to transmission failure. Spent a week checking around with all my good car people and they all said Tri-City was my best, only chance. (Used to take vans to Carlsons in Concord until Chrysler dropped them. Huge mistake.) Tri-City service was intelligent, informed, knowledgeable, helpful, honest. I can go on... I am so grateful for their help. And it wasn't the transmission. Whew. Will purchase my next School-Teacher-Model van from them. They actually helped me with my extended warranty. Can you believe that?!! And yes, I have always/will always love Dodge vans.

Silverymoon

Jan 12, 2011

My husband and I have been dealing with this dealership for many years and have always been treated with the upmost coutesy. Now that my husband is gone I will continue with this dealership. Bob is very friendly and I know I will be treated fairly. We have owned 19 chrysler products in the past and this new AVENGER is number 20 and we have never had any major problems with any of our cars.

GHILDRETH

Jan 4, 2011

Over the past four years we have purchased two automobiles through Marty, and he always assists us in selecting the right automobile meeting both our needs and househod budget. He is very friendly, as is the entire staff at Tri-City Dodge. It is truly a non-intimidating dealership that treats the customer as one of the family. We will continue to purchase our vehicles at Tri-City Dodge with Marty's guidance and sage advice.

sinja5

Dec 3, 2010

Tri-City Dodge has a fast, friendly service department that makes every customer feel welcome while efficiently checking them in and listening to the customers concerns. their service technicians do excellent work and always complete their work in less time than expected.

tee'sbring04

Nov 23, 2010

This by far has been the best dealership I have ever bought a car from! They are all great people! From the salesman right to the service department. Highly recommended! They take care of there buyers. I live over an hour away and would buy again from them in a heartbeat! They do everything possible to help you in anyway. Whatever I needed they were there and then some, more than any other dealer I've ever been to. The ride might not be convenient but it is so worth the trip! They go above and beyond! Even helped me get home when I got lost.. and paid the tolls.. I can't say enough, It was such a pleasure buying my car from them. I am a single female and I definetly felt very comfortable in the purchase I made. FIVE STAR'S ALL THE WAY TRI CITY DODGE!! YOUR GREAT!! THANK YOU ALL!! T.MURREYPS. The Receptionist is fantastic, she makes you feel so great when you call!!!

Pelton4

Nov 15, 2010

I purchased my car over 5 years ago from Tri City Dodge in Somersworth. I live in Alton, NH and still travel to Tri City Dodge to get my car serviced. They are great to work with and you do not feel like they are looking for an issue. I have been there for extensive service as well as a simple oil change. I would reccomend Tri City Dodge to anyone. When I am ready for a new car, I will certainly purchase from Tri City.

kraftyone

Nov 10, 2010

Everyone is very friendly and helpful. Things are explained in language I can understand. I think they give me good advice about the prioritites of work that needs to be done, and they stand by their work, making repairs at no charge if there are any problems. I have always been helped immediatedly for emergencies, even though I didn't have an appointment. There is a comforatble waiting area and a very convenient shuttle service.

piedpiper13

Nov 8, 2010

If ypu have a Dodge Ram truck, this is the only place to go for service. They are indeed TRUCK SPECIALISTS !!!! If an unexpected problem arises during service, they notify you and walk you thru the allternatives. A combined 75+ years of experience means no service problem has not been seen before. I would drive an additional 100 miles to get work done here.

janetkaygracw

Oct 29, 2010

We have purchased 2 new mini vans from this dealership and travel 40 miles to have our vehicles serviced. They are great in all respects and that is what keeps us coming. I don't know what else to say. They always make he customer feel like they are important.

suedensmore

Oct 26, 2010

I had some routine work done, as well as a repair. At all times, staff treated me respectfully and kindly. This dealer even has loaners for those of us who work far away and have trouble doing business during "normal" business hours! I would highly recommend this dealership to friends and family.

wmello

Oct 18, 2010

I bought my 2007 Dodge Ram here, The sales process was great. I have had my Ram serviced here from day 1 and have been completely satisfied with their service department. I would recommend this dealership Tri City Dodge to anyone for both sales and service.

sanbornnc

Oct 16, 2010

Dennis Luke was so easy to work with.He made me feel comfortable and he never pressured me.Dennis was very informative and knew what he was talking about.I dont usually like the process of getting a new car but I left the dealership stress free and with a great used car.The price was excellent and so was the experience.Thank you Dennis!

adawson

Oct 14, 2010

I was stranded in Somersworth last week. My Chrysler Sebring was one of the recall cars, with a shifter problem. We got the car to Tri-city and your service department was absolutely fantastic. The fixed the issue, gave me a car to use overnight. I will definitely use this dealership again.

Bruce Winchell

Oct 12, 2010

The people at Tri-City Dodge were very Friendly, there was no pressure. The atmosphere was low key yet they were up front and handled my sale quickly and efficiently while answering all my questions. I came from New York State but I forgot to bring the title to my tradein so I had to come back and they graciously gave me a $100 check for a motel which I used on my second trip. The car was a low mileage vehicle just as they advertised and I am very happy with it.

Metallica377

Oct 6, 2010

Chuck was awesome very friendly and extremely helpful. Not pushy at all. Phil went out of his way to get me financing even though I had questionable credit due to a divorce.Great experience and I would reccomend this dealership to everyone.

MaryjaneWSeeley

Oct 1, 2010

I gave this review because I have been going to Tri-City Dodge for a number of years and they have always treated me VERY well. I had a LARGE repair recently and with my Senior discout, they saved me quite a bit. Chris knows that I am disabled and on a fixed income and has always done his best to make sure that I get quality service for the best price possible.. Thank you Tri-City Dodge and Chris..Sincerely yoursMaryjane W. Seeley

n0001048

Oct 1, 2010

This dealership is very professional and customer service oriented. I purchased my vehicle in 2007 after having a very bad experience with another Dodge dealer that I had been dealing with for many years. The salesman was extremely friendly and hassle free. He placed me into my vehicle with a great deal and it was all done expeditiously. This as a full time working mom was of great value to me. I have had to visit the service department a few times over the years and they are always very accommodating. They get my vehicle in immediately and explain all issues in depth. I couldn't be happier with the sales and service teams at this dealership.

Dana Whittemore

Sep 29, 2010

We have been treated with the utmost respect in every dealing we have had with this dealership. From the buying of our Dodge truck, through all the scheduled servicing, the experience has been made convenient and easy by the crew of this dealership. We plan on buying a new vehicle in 2011 and it will be purchased at Tri-City Dodge.

meme4

Sep 28, 2010

For 20+ years I have purchased my cars and had them serviced at TriCity Dodge. I haverecommended them to all my friends. They are always friendly,answer my questions and take time to explain repairs needed. They always go above and beyond and I will continue to do business with them.

cornpopper

Sep 24, 2010

I just purchased a 2011 Dodge 2500 diesel from an upstate NH dealer. When attempting to program the HomeLite system for my garage door opener, per instructions in the owners manual, no red lights appeared to indicate status. The system seemed to be dead. I thought perhaps the selling dealer had forgotten to connect a wire or perhaps a fuse had blown. I called Tri-City Dodge around quitting time on a Wednesday to make an appointment. I was pleased that they could take the vehicle in the next day. I was treated in a friendly, courteous and professional manner by the service person (sorry, don't know names at this point) and sat down in the waiting lounge for what I presumed would be a long wait since there were vehicles lined up in from of the service doors.I hadn't finished reading the first page of the newspaper when they came to get me. The technician who specializes in electrical, explained that this vehicle has the EVIC (Electronic Vehicle Information System) so instead of read lights on the buttons, the status is shown on the EVIC screen.I wasn't given the "dumb fool" treatment, as some might have intimidate. Instead, the tech was pleasant and helpful. Whatever he might have thought, the only thing I saw was a pleasant, helpful person.As I was getting ready to leave, the service person who I first encountered, came running out to give me a coupon for free oil changes every fifth change.I believe I'll enjoy having my vehicle serviced at Tri-City Dodge.

carman1113

Sep 20, 2010

Easy to call,allways friendly,Schedueling appointments no problem, can do on computer,telephone or in person. never any problems that aren`t brought to solution regardless of the situation. have been dealing with TRI-CITY DODGE FOR OVER 20 YEARS.There isn`t any other place i would take my VEHICLES

jlcham

Sep 18, 2010

Everything was great. I was a little disapointed in that I had to spend over $800 on some new control arms on a vehicle that has only 42,000 miles on it but the service personnell were very polite and explained everything to me in great detail. I guess it is always a little disheartening when you go in for a $29.95 oil change and end up spending over $800. But that is the nature of life in New England.

btertin

Aug 30, 2010

Everyone at the dealership is extremely helpful and friendly. I especially appreciate their no BS approach to selling cars. They don't pressure you or try to swindle you in any way like EVERY OTHER dealership I went to. They are looking to develop a long term relationship with their customers, and it really shows. I haven't had to use their service yet, but I hear it's bar none. Look forward to dealing with them in the future!

kvoter

Jul 13, 2010

We had an excellent experience with Tri City Dodge from the moment we emailed them that we were interested in the Dodge Journey until purchase. Bob called us in the morning the day after we emailed the dealership and we scheduled a test drive for a few days after. Once we got there, Chuck was very helpful and showed us many different vehicles that fit our style. We test-drove two vehicles and never felt pressured to buy. When we made our choice, Jordan was quick with the paperwork and they even bought us lunch as he did so! We would recommend Tri City Dodge to anyone!

photolover

Jul 12, 2010

I have been dealing with Tri City Dodge for more years than I can count, this is my 4th van. The service has always been excellent, friendly, feeling like home (only with a bill). I have bought 3 vans there, and the service people have always been the best, some of which are no longer there (retirement).I know I can trust the service department, they haven't given me the run-around.

gbgerbers

Jul 8, 2010

Every person in the service department is professional and very friendly. I trust Tri-City Dodge to tell me what's wrong with my vehicle and fix it properly the first time. They go out of their way to make things easier for the customer, such as a ride to work, etc.

notarg

Jul 8, 2010

I just recently purchased a 2007 Dodge Charger and was completely blown away by the professionalism of this dealership. The level of honesty and integrity that this team works to is second to none from my past experiences. From the first moment I stepped into their lot, I was treated with the utmost respect and was never pushed to make a deal. The salesman, Chuck Straw, gave me all the information I could possibily ask for about the car in question. Not once did he push a pen under my hands....everything was done at the pace I dictated while Chuck provided professional guidence and honesty to the many questions I threw at him. I would highly recommend getting in contact with Chuck if you are interested in any Dodge vehicle. Their team will find what you're looking for and the experience will be stress free and 100% enjoyable.

dairyman

Jul 2, 2010

We were in need of a new vehical and didn't even hesitate to return to Tri-City. They have been great with us during two purchasesing experiences.We are very fond of the sales team and the finance manager who make it all so easy.Michelle Peaslee the receptionist at the front desk is wonderful.

jbnccollins

Jul 2, 2010

I'm always satisfied with the professionalizm of the service department. Everyone at Tri-City is very friendly. Turnaround time is always good. I will continue to deal with Tri-City either by purchasing or leasing a new vehicle or using their service.

klindobes

Jun 29, 2010

I have been going to Tri City Dodge for over 30 years and continue to return because of the service department. They are always pleasant and helpful.They all know me by my first name and it does not matter who answers the phone.Greg and Chris have been there the longest. They know how much mileage I put on my car and how I need a reliable vehicle. I brought the car in for service one time years ago & Gregg called to say I needed something else done. As Gregg said, " your father would haunt me if I did not have that taken care of". I trust them and know they will not steer me wrong.I was in the waiting room today and heard some horror stories from 2 other clients who apparently had just joined the Tri City family. I watched as everything was explained and they were reassured what was covered under the warranty etc..I think that about sums it up.Kathy Farley

Misslilly2

Jun 19, 2010

Been going to Tri-City Dodge for over 30 years, and always have gotten great service. When I have bought a car I have always felt they have given the best deal.I would recommend them to anyone and have. I have dealt with the same sale person for many years and I can count on him.Sue Letendre

09RAM1500

Jun 17, 2010

I have been dealing with this dealership for thirty-five years and have purchased 10 vehicles. The service department has been outstanding in performance for routine maintainence as wells as repairs. I would not hesitate to purchase another vehicle the dealership.

Lyndalee'sminivans

Jun 17, 2010

I have been with this dealership for the past 24 years. I am on my 3rd Caravan purchased here. I feel comfortable with the people. I trust they have my best interest when providing service to my vehicle. They are friendly, knowledgeable and rate #1 with me. Before coming to Tri-City Dodge, I had owned an Oldsmobile, Chevrolet, Buick, and another Oldsmobile. I wasn't happy with any of the Service Depts at these other dealerships. Then, I decided on test-driving a Caravan and the salesperson was personable and helpful. What has kept me coming back is the Service Dept at this dealership. I never have to bring the vehicle back because the work wasn't done correctly. Koodos to the entire team.

ron-007

Jun 17, 2010

I have bought three cars from this dealer and I would recommend them to anybody, this is the first dealer that I have been back to for a second and third sale, instead of just making it a one time shot. My salesperson was Marty and I think he should be retained at all costs.The people that I deal with in the service area are really great also, the people that really stand out to me are, Michelle, Mike, and Dave, of course, these three people paid me really well to say that. Just kidding around there all great and I think they do great work. I am truly satisfied. I would recommend this dealership to all my friends and people that I associate with.the only qualm, but I have is when they took out the old Pepsi machine and put in a new Pepsi machine and raise the price. In all seriousness Thanks for a job well done.Ron