Turner Automotive Inc reviews

Karen

Sep 2, 2016

Todd at the Service Desk has been great to work with. He and rest of group have good sense of humor.

Peggy

Aug 31, 2016

Brian Klein took time out from his day off to help me purchase my new truck. He was patient, answered all my questions, did not attempt to hard sell the product and helped me set up Bluetooth and on star. He even made sure I saw the corvette parked in front of my new truck so I wouldn't hit it o my way out of the parking lot!! Good idea!Ross Turner came out to say hello to my 95 year old father and make certain that we were getting all the information we needed. He helped to make my father feel comfortable with my purchase which was very reassuring to me. I thank you all for your time and efforts in helping me to feel comfortable in purchasing a truck that cost as much as my first house!

Wiley

Aug 30, 2016

Plenty of knowlege about anything I asked about. The people I met were friendly. No one tried to push me to buy any extraneous addons.

Allan

Aug 26, 2016

Working with Todd is good, and once again it was easy to get just the things I want to have done.

Leona

Aug 26, 2016

The ease of scheduling the appointment, great waiting area, free water and coffee while waiting. And as always the attention to detail by the lube tech!

Marvin

Aug 16, 2016

Everyone out there is so nice and ready to help me any way they can.I been going out there for over 30 years.

Seth

Aug 9, 2016

I'm from Iowa. It was really nice that you had a former Iowa native on your sales team. I would be nice if you had an auto tech available on Saturday.

Scott

Aug 5, 2016

It was an easy process. I would, however, like an update to the new windshield I was promised for my Toyota FJ. I asked Ed and Tom about it... but have not received a response.

Janice

Aug 3, 2016

Service dine early and correctly. Free shuttle to and from work was appreciated and the driver very friendly *and knew his way around the construction site!).

David

Aug 1, 2016

Tom was very friendly and knowledgeable about the vehicles we were interested in buying. Spent much time with us explaining every question we had about the SUV's.

Roger

Jul 30, 2016

Easy in and out. Nice friendly staff. Enjoyed coffee. Why do I need to write more. All were helpful. Hi hi hi

Jed

Jul 30, 2016

Your sales person Wendy Watford was personable and professional, provided excellent customer service and was a pleasure to work with. Your dealership worked hard to find the car I wanted outside of your dealership and even threw in some extras when the car I originally ordered suffered hail damage. Thank you and I am thoroughly enjoying my Toyota Corolla S.

Tom

Jul 24, 2016

It was quick. There was good coffee to drink while I waited. The sitting area was a comfortable place to wait.

Landon

Jul 17, 2016

It was an easy deal to make and they worked with me for what I wanted. our second vehicle we have purchased from them.

David

Jul 15, 2016

Excellent service, was kept up to date on my purchase, I received a fair trade in allowance for my trade in.

Lynnette

Jul 15, 2016

We did not feel pressured, and our salesman along with the manager worked extra hard to make the deal work for us!

Connie

Jul 12, 2016

The Truck they had matched what we were looking for. They tried to get the navigation system working, but could not, so we are waiting for GM to help us.

Jeffrey

Jul 2, 2016

Great sales person and finance manager. Very helpful. Very knowledgable. Willing to help through the financing of the vehicle. Great team

Carlton

Jun 30, 2016

Mike Levins, he will treat you right. If you go in to buy a car ask for this guy.He treated me really well and made the buying process easy

Sandra

Jun 2, 2016

You had a choice of vehicles that I was interested in and our sales experience with Wendy Watford was the best I've ever had purchasing a vehicle.

Thomas

May 31, 2016

The entire experience was pain free. Sales staff were very friendly and the Dealership was immaculate. The finance portion was very professional.

Louis

May 28, 2016

Had a very serious problem with my 2013 Impala and traction control. It was a brainteaser but your technicians kept working on it till they finally figured it out and fixed it. Am a very happy customer.

Levi

May 15, 2016

I really enjoyed working with Tess and Wendy. They were phenomenal. Tess was able to get most of the deal done before I drove the 86 miles to get there, and was a pleasure to work with. Wendy went above and beyond in her customer service, even offering my little dog a bowl of water. Turner is lucky to have these two women on their sales team.

Richard

May 6, 2016

Easy and efficient, friendly people. Service Agent, Todd Creel recognized me as a returning customer upon arrival, answered questions, provided excellent service.

Laurie

Apr 30, 2016

The car I was interested in was ready to go when I arrived and Tom my salesman was very low-pressure and I think I got the best possible deal around I

Lanna

Apr 23, 2016

I felt the mechanic was very thorough and even fixed something that I forgot to mention when I brought it in and didn't overcharge, I felt it was very fair. Thank you, thank you!!!

Mark

Apr 23, 2016

Enjoyed talking with Wendy and a couple others stopped by and said hello. It is nice to have the home town appeal.

Polly

Mar 26, 2016

My sales woman, Wendy, couldn't have been better. She is very knowledgeable about your vehicles, was very patient with all the questions, and has called to see if I have any more questions. A great experience!

Lorena

Mar 25, 2016

Tom Matelski and Randy in finance made it a great experience. They listened to what i wanted and worked hard to make that happen. They are awesome thanks gents.

Ronald

Mar 15, 2016

Austin is a great service rep and helped with our concerns. So far both of our visits have been exceptional. Ron and Lois Benson

pocketsize

Mar 15, 2016

Tom and Randy worked very well together. They were able to find me a truck, that would fit in my budget and got me out of a loan that i was way upside down in. Even managed to get me a better interest rate. They are great people, i am so very happy with my NEW TRUCK, I already named her Jade. LOL

Mary

Mar 11, 2016

Tire pressure warning every few weeks. Austin suggested making appointment & they fixed the problem in less than an hour

Holly

Mar 9, 2016

I like Turner Auto as they are small town friendly and honest. no high pressure to replace and repair all sorts of other things that I can do without. They have improved communication with customers at the service desk about what is going on with the vehicle.

Willard

Mar 3, 2016

Mr. Ed Walker, and the people we dealt w/are all great! Mr. Walker has always answered our questions, been professional, friendly and helpful.

Bruce

Mar 1, 2016

The work began on my truck immediately at my scheduled appointment time. The waiting room was comfortable and clean and supplied coffee.I was kept abreast of what was happening with the truck.Check-out was done in a very timely and efficient manner.

Jean

Feb 4, 2016

convenient and quick to schedule appointment. Emailed confirmation/reminder the day before was helpful. Service dept was expecting me and ready at appointment time.

Cullen

Jan 28, 2016

TOM WAS GREAT, I WAS NOT ABLE TO GET THE ONE I WANTED BUT HE DID EVERYTHING HE COULD FOR ME

Linda

Jan 26, 2016

I felt like you earned my business. I was especially impressed with the time Ed took to explain every button and every feature of the car I was looking at. He was very knowledgeable about every detail of the car. I felt like everyone there made a serious effort to make the purchase as smooth as possible.

Bonnie

Jan 4, 2016

We had road and traffic conditions that made us late and they worked us in later that day. Most places tell you sorry you missed your appt.. We live out of town.

Karen

Jan 1, 2016

Turner has always taken good care of our family. Drove over from the eastern slope just to buy another car. Ed was kind and patient and I appreciated that the most.

Steven

Dec 24, 2015

The very nice friendly staff who really made us feel welcome and truly wanted to make our buying experience very pleasant.

Kathryn

Dec 18, 2015

Everyone was friendly and helpful. We appreciated suggestions and recommendations for added or future services. Yep! We do need new tires. And thank you to the shuttle service driver who ferried us back and forth to our home. You guys rock!

Zane

Dec 18, 2015

Very easy to make service appointments for my new 2015 GMC Sierra 3500. I ask the service guys to do certain things with the tire rotation, etc. and they get it just right. Last time I had the shuttle take me back to my house since the truck had a recall in addition to the regular service and the shuttle driver was a great guy and this saved me a lot of time that day.

Grant

Dec 18, 2015

Conrad, Tyrell, the gentlemen that shuttled us back and forth from the dealer. And the lady that scheduled us were all great. They all communicated very well.

Bill

Dec 12, 2015

Conrad seemed to really want us to feel comfortable at Turner and was great at explaining what would happen and when we could expect the work to be completed. He is a nice guy and an asset to Turner.

William

Dec 1, 2015

Maintenance department seemed earnest concerning customer satisfaction, and was informative during the process of service to make sure I was comfortable and kept me informed.

Curtis

Nov 20, 2015

Both Ed Walker in Sales and Tess in Finance were Awesome! Very smooth easy transaction and both Ed and Tess delivered what they promised. Perfect!

Stacy

Nov 18, 2015

I liked the fact that I didn't feel pressured. I felt that Tom, the salesman, listened to my wants and needs and was able to meet them. I felt that the negotiating process was fair and respectful, which was greatly appreciated. I also like that there has been contact with the dealership beyond the day of purchase. I have heard from the service department to set up future appointments and the salesman to follow up and make sure I didn't have any questions. The finance process was quick and efficient.

James

Nov 2, 2015

Great selection. Knowledgeable staff. Very willing to get you the car you want/need even if it is not on their lot.

Teresa

Oct 29, 2015

It was simple and quick. Your staff was very helpful. My salesman was Ed Walker and he was very good.

John

Oct 24, 2015

You set up a time for work to commence and it happened. You gave me an estimated completion time and finished sooner than estimated.

Pam

May 1, 2015

The service advisor Todd is very professional and works hard to get a person in and out when doing work

Darryl

Apr 27, 2015

Would recommend Turner Automotive to friends. Ed Walker treated us well. We traveled from Glenwood Springs to make the deal and it turned out well.

Richard Anthony

Apr 27, 2015

I have purchased my last 5 vehicles from Turner Automotive and have had a great experience every time. Their people are what makes a difference in my buying decision. From Wendy, the sales person to Ross the owner, their people are professionals and very trustworthy.

Charles Douglas

Apr 25, 2015

Professional atmosphere as soon as I entered. I was impressed! No haggling over the deal. And it was a very good deal!

Edward

Apr 25, 2015

The service manager and personnel were helpful and congenial. The service was completed quickly (actually there wasn't a whole lot to do but I arrived at the scheduled time and the work was started immediately). I liked the email reminders. Generally very professional.

Cade

Apr 16, 2015

Mike was friendly and knowledgeable and didn't pressure me for a sale, Ross personally thanked me for the purchase, it was all done in a timely manner.

Ninah

Apr 12, 2015

Staff (Austin and driver John)!were very friendly, professional and attentive). I really appreciate your chauffering service, since last few times I waited, it was over 1.5 hours. That way, it doesn't rush Service, either. It is also a great service to have the mail amd phone reminders.

James Lawrence

Apr 8, 2015

Dealership and salesperson were polite and not pushy, and did everything they could to get me into the car that I wanted not the car they wanted to sell

Sandra

Apr 7, 2015

All of the staff were incredibly friendly, answered all questions, very courteous and professional.This is the fourth Suburban I have purchased from Turner. They know me and treat me very well from purchase to trade in. I have never had a bad experience.

Vanessa Kay

Apr 6, 2015

Working with Ed was a pleasure - he got right back to me about the vehicle I inquired about and then purchased. He is honest and very easy and fun to work with. I would buy another car from your dealership and Ed. Randy in finance was very nice to work with as well - although we did not finance the car - he was very helpful and friendly.

Charles

Apr 1, 2015

Ed Walker is a dynamite sales consultant; he's very attentive, creative, and his sense of urgency is excellent; I can't say enough about his friendliness. His coworkers are also great folks, when he was busy, and they were available, they willingly pitched in to "keep the ball rolling".Andy Kennedy was breath of fresh air with financing; clear, to the point, factual, very easy to deal with - Thanks!

David

Mar 30, 2015

Our experience with the Salesman Ed Walker was very pleasant, he wasn't pushy and listened to what we had to say. He was also very patient with our 2 young children.

Amanda Lee

Mar 25, 2015

How hard everyone worked to help me out and get my deal done. Randy worked super hard on his day off to get my loan approved. Ed gave me good honest advice on my situation. They both also stayed late a couple different nights working on things.

Eugene

Mar 21, 2015

The friendly service and prompt attention to our needs. Their attention to details and our requests. Comfortable lounging area with coffee and cold water.

Courtney June

Mar 20, 2015

All the staff is great! Todd and his guys came and picked up my car to fix it and dropped it off when they were done. AWESOME!

Italiano Joe

Nov 17, 2014

I bought a car here in March of this year. It was the first new car I bought in 20 years. I did the whole deal online with the internet guy Joel. I had it in for an oil change last week and I'm just really glad I bought my car from those guys. I was treated like royalty. My car had a recall too and they took care of it right away. Every time I have to deal with them, I leave feeling like they really care about me as a customer. Kudos to Turner GMC!

George Manolo

Apr 22, 2014

I find this guys on internet. I send email to Joel internet manager. He answer my questions very fast. I like the car, I like the price and treated nice. We make a deal online. He comes to the Airport pick me up. I drive the car home. I am a very happy customer!

Edward Chandler

Jan 16, 2014

I contacted Don through Cars.com and was instantly rewarded with a really good person who came to my work to show me one of your cars. I am not buying just yet but even when I went to your dealership I was impressed. Don was very friendly and didn't push me into buying right then and there as most dealerships do. I am a ex-car salesman and I know what happens when one goes to a dealership. I told Don this and he never once tried to use the traditional salesman techniques. I will buy a car from your dealership in the near future and have ceased to look for cars at other dealerships. When I am ready you have my business! Thank you Don again for helping me make a good decision and for not pressuring me in buying from the first day. Ed Chandler