United Nissan reviews

ExCustomer

Aug 31, 2015

If you want the most unprofessional low class car buying experience go to United Nissan!!! They are dishonest and will screw you over in a blink of an eye and then refuse to take responsibility. Dont bother trying to speak to the floor manager(Robert Vasquez) because he will not even attempt to resolve anything for you and will speak to you like its your fault for his "dealers" misleading actions. They will go back on what they offered and promised you and will screw you with a bad deal. Will never go to United Nissan again or let anyone I know go there and get taken advantage of. Very dissapointed to say the least!

Tiffany

Aug 25, 2015

Just when I think I've received "the best" customer service, United Nissan steps it up another notch! Mike Olden was great! He checked in with me several times concerning my vehicles needs and he didn't pressure me into services that I didn't need. Other members of the staff were also very friendly and helpful. Thanks for keeping my car "healthy" and I'll see you all in a few months for an oil change.

The Doctor

Aug 18, 2015

I thought that this would be an amazing experience after my last encounter with a horrid dealership. I had just turned in my 2007 Toyota Camry and I was very please that they were able to find me financing. I went in with the intentions of purchasing a 2007 Scion XA they had for sale. When I arrived at the dealership they informed me it was already sold. The salesman took me around the lot and I located a Nissan Versa Note that I really liked. After looking at my down payment and financing options I found that a $450 note was not within my budget. We looked at several cars when I came across my current car. I was not thrilled with a Nissan Sentra as I am 6' tall and they are quite small but there was nothing else that was within the budget I was comfortable with. So after talking to my salesperson I was told that if I just bought the car even though it wasn't perfect then I could come back in 8 months and they could get me the car I really wanted with a lower interest rate (due to the voluntary reposession causing ahigh rate) Everything payment wise was exactly as I wanted so I decided to take it. 2 weeks into having the car I was told I needed to bring it in so they could put GPS on the car for the financing to agree. This is where it all started. After they put the GPS into the car I was at the dealership everyother day for 4 weeks because they could not find out why my "SERVICE ENGINE" light was on. Finally after all the time wasted they said it was just a clog in my hoses. Ok, thanks for finally fixing it.. The car has not been a bad car after that but they would not compensate for my time and gas to drive there everyother day for 4 weeks. So finally my 8 Month mark has come. So i reached out to the dealership regarding the information I was told. I found the SUV rthat I really wanted and I was met with you are $5000 Upside down in the car we sold you so you need $4000 Down. That was 2 weeks ago and when I inquired about the information I was told since I put $2000 down on this car I have yet to hear anything back and they have sold the car I was looking at purchasing. As the title says, "OVER PROMISE AND HEAVILY UNDER DELIVER,"

Nelly702

Aug 14, 2015

Everyone has been very helpful at this dealership. From buying my first car, to getting service. It was done efficiently and people are friendly and helpful, I can't wait to go back and get my next car !

ricardo0001

Aug 11, 2015

Took my car for a service, no appoinment, they were able to help me, the service was really fast and the staff is really helpfull

Terri

Feb 18, 2015

After taking my 2012 Nissan Versa to get the oil change at an independent mechanic, I was informed that there was a leak on the rear axle seal. The mechanic said that my car should be still under warranty and that I should take it to the dealer and get it checked out. We were helped by Paul Willinger, and I must say I have NEVER had such a nice, courteous and professional employee in all of my life and I seriously mean this. I was expected to get the run around on this needed repair that was under warranty and I received the exact opposite. I was so impressed by not only Mr. Willinger, but the entire Nissan staff. We were given a loaner car so I was able to still get to work and was called 3 days later to come and get our car that it was finished at no cost to us. Thank you Paul for the best customer service ever!

SeltzenedInested83

Nov 3, 2014

They were extremely helpful on helping us look at the vehicles that we were interested in and we did purchase a vehicle from their existing inventory at a price that none of the other dealers in Las Vegas were offering up front. There was no pressure sales tactics used and we were completely satisfied with our experience. After we had decided on the vehicle there was an aftermarket sales guy that swung by and offered us some things like tinted windows, and some other things but there was no pressure to purchase any of these add ons and was very easy to decline them. I know of another dealer that has these add ons already automatically added to the price and I hate that. United Nissan vehicles are not like that. Next stop was the finance dept to sign papers etc.... Again, there was a few after market items that was presented like extended warranty, Lo Jack, Scheduled maint packages etc... We did choose the scheduled regular maintenance package that includes oil changes and all the maintenance items that Nissan recommends and we all forget to do at the different mileage and time intervals. You know, those in the back of the owners manual. We thought it was a competitively priced option and gave us the peace of mind knowing we'll have the PMs done as required and warranty will remain good. Papers were signed and all was explained and again there was no pressure tactics. They then spent about an hour inside our new vehicle walking us through all the features of the vehicle, helped set up the wife's cell phone with contact list, helped her program radio stations, walked through voice commands, gauges, the navigation system and other items that you wonder about after you've already left the dealer. Highly recommend United Nissan to anyone because they will work with your needs.

jose.m.garcia.9659283

Oct 17, 2014

Well just bought a 2011 BMW, and if I could give negative stars I would. First of all the person I had an appointment with was not even there the day we said to meet. In came Henry, he was nice and very helpful. Loved the blk BMW and decided to purchase. Less then a week and it breaks down, engine light on not starting etc! Took it in as I purchased warranty on vehicle as stated by Samuel the financial guy. Nissan says no you have no warranty! They sold me a lemon! Called state of Nevada only to find out BMW is not under lemon law for Nevada! Now I'm out a vehicle and money and time and patience. Nobody and I mean nobody ever called me back from there! No help HORRIBLE experience! Going through the process of legal action now I hope your indervers will be better. AVOID them at all cost. If you need more info let me know. Just called the news and the rant. Looking at all avenues to get the word out on these crooks!

janj089

Oct 9, 2014

Few weeks ago I brought my car in with only questions and concerns, I was on a time crunch and did not want to be hustled. From the time I entered I felt welcome and guys narrowed down my concern I had with my car to the service advisor. Shant not only showed genuine concern but worked with my warranty and owned the issue from the beginning. My concerns were put at ease and service was done in a timely, friendly, manner by Shant.

Tyggie

Aug 15, 2014

I purchased the car in March 2011. I signed a contract and put $4,000 down. I was promised an incentive for a test drive and another for favorably completing Nissan's customer service survey. The final contract came in with a higher interest rate and $50 more per month. I needed the car, I decided to take it. Neither incentive arrived. I contacted Nissan corporate who asked the dealer about them. The dealership lied and said they never offered any incentives. I had emailed their service department twice for quotes, no response either time.Then the harassment started in 2013. Every couple of months phone calls to see if I wanted to refince my car with them. No thank you. Repeatedly, calls at home, work and emails. Finally this year in April 2014 I filed a BBB complaint to make it stop. United said it would. Two months later they were back. Another complaint filed with BBB. Promises by their personnel it would. Last week, first of August they were back, with an incentive to test drive a new car.This is deceitful, dishonest dealership.I would never, ever purchase any product from this dealership again.

Homer Reyes

Jul 23, 2014

Sick of Brenda Castro emailing me with miss information, but other then that homer Reyes and the team are wonderful. Brenda Castro is starting to make me not want to do business with you

crysssii

Jul 13, 2014

My recent visit to United Nissan was simple, quick, and straight to the point. I'm 100% satisfied with the service received! Greg Snyder was great and very helpful.

precioustweety1

Jul 4, 2014

No one really tries or want to help loyal customers. From service department to consumer affairs each blame each other for not stepping up to help a almost 10yr. customer who purchase every single car I have ever had from United Nissan and brought them several customers. I would never purchase another Nissan Cecile or refer anyone to Nissan. They truly don't put the customer first. It's very sad and disappointing but I have learned from this experience and well never repeat it again.

Miguel

Jul 1, 2014

Customer service was great and the time it took to do my oil change was quick as well.

Robert Gonzalez

Jun 30, 2014

thanks for the great service

scott gartner

Jun 30, 2014

happy with my the service i received by unitednissan

pwstyle4

Jun 30, 2014

Paul was very informative and I understood what was going on with my car. Great job. Will recommend service department to friends and relatives. Thanks

Lindsey

Jun 29, 2014

Paul in the service department did a fabulous job! He was very up beat, helpful, kind, and just overall amazing! Paul really showed that he cared about our issues and made if we didn't understand something he had no problem explaining it so we felt comfortable! Paul is an exceptional employee who goes above and beyond! I will say my previous experiences at this dealership has been horrible however it was very refreshing to have such great customer service! I would recommend going to Paul if ones car needs service!

missdrl

Jun 29, 2014

Ruben Gomez and Brian Hinkley are wonderful to work with. I have been dealing with them for years. Ruben even helped me reprogram my bluetooth.

Victoria wilson

Jun 28, 2014

I arrived for my scheduled appointment for an oil change and airbag recall, all was complete in under an hour including the complimentary car was giving me more time in Las Vegas to get shopping done.

Felecia

Jun 27, 2014

I just would like to say that Greg Synder in the service department is awesome. When I arrived, Mr. Synder was getting ready to go eat his lunch. Once he noticed that I was there, he immediately sat his lunch down and proceeded to help me. Not only did Mr. Synder have my oil serviced in a timely manner but he also assisted me with another problem pertaining to my vehicle. My insurance company wanted me to get a price quote to have my vehicle re-keyed, the cylinders changed, the glove compartment re-keyed, and new remotes. When I told Greg Synder what my insurance company wanted, he contacted a locksmith to get an estimate to have my car re-keyed. Thereafter, he took me over to the parts department and had them give me a price quote for all the parts required to perform the job. Next, Mr. Synder quoted me a price for the labor so that I could submit the paperwork to my insurance company for approval. Keep in mind, Mr. Synder was on his way to lunch when I walked in the door and prior to all of these things taking place. Great job, Mr. Synder. Due to your excellent display of customer service, I will definitely be referring you and United Nissan new customers and new business.

kimberly smith

Jun 27, 2014

I love United Nissan. The staff is always friendly and informative. When I go in to get my car maintained I always deal with the same service personal. He takes good care of me. Lets me know what is due and gives me options. Never a problem getting a rental car if I need one. The building is always clean. I never have a problem with my car after I bring it home.

Vania Mariscal

Jun 27, 2014

I love the whole experience. It was fast, it was easy and it was convenient . He didn't try to rip me off and explained the whole process. That was really helpful because I'm a girl and don't know much about cars but he explained it to me.

anag12

Jun 27, 2014

I'm 100% satisfied with service and customer service I received. I was helped by Greg who was excellent and assure my car was well taken care off.

Babyduck77

Jun 27, 2014

I love taking my Murano to United Nissan because of the excellent service provided. My service advisor SHANT ASHIKIAN helps me in every way he can. I'm confident that the best possible options are being offered to me by Shant.

dar mccullough

Jun 26, 2014

From the time I walked in for service on my truck, envirorment was very healthy. Treated with great respect. Plus time of service was very minimal for what was done.

John

Jun 26, 2014

As a 1st time car buyer I have to say I've heard horror stories about car dealerships, about sales men who bum rush you right in the parking lot or being shady when your dealing. And the 1st few lots wasn't as far off from the myths then they should have, but then I stopped by United Nissan and it was a COMPLETELY different atmosphere. staff was friendly and easy going the sales team just waved and smiled as I walked to my salesmen Chuy Andrade, who was friendly informative, helpful and best of all made me feel like i was in control. No hard hitting high pressure ACT NOW sales pitches. Best of all he worked me out a great deal, and explained everything to me up front. If your in the market for a new Nissan or any other pre-owned vehicle they have on the lot head over to this dealer ship, I walked in with a beat up Honda left with a new 2014 Nissan

Michael Valdes

Jun 26, 2014

My Service Rep. was awesome. Shant Ashkitson is so helpful and also recommended me to Roland Lewis who worked generously for me to drive off in a new truck that i really wanted. I'd say the staff at united nissan are Great and Honest people who really care. Thank You for taking care of Me.

Lvmusiq

Jun 26, 2014

The professional and prompt service that the service crew provides is always commendable! Greg Snyder is very friendly and courteous. He has a good sense of humor too. He kept me informed of what was going on with my vehicle. He made sure I arrived at work safely. When my car was ready, he personally came to pick me up fom work! Thank you!

nissangm2012

Jun 26, 2014

Fabian is very helpful and very pleasant to work with. He gave us a warm feeling during the whole time. It was a pleasure to go in to do the service.

sandra mallut

Jun 25, 2014

all was great and car done much faster than expected and everyone was very helpful

ChrissiC

Jun 25, 2014

I'm always pleased with the service I receive at United Nissan. I attribute the the fact that I've never had any major problems with my Versa (in the the two plus years I've owned it), to the exceptional work and care that's given to my vehicle every time I've had it serviced. I'm always recommending United Nissan and although I work only about a block away from another major Nissan dealership, I always come all the way to United to get my car serviced. I was super impressed with Greg, he was professional and eager to make sure I was completely satisfied.

Joyce Williams

Jun 24, 2014

Chris was very nice and helpful.

Scott Garrison

Jun 23, 2014

Great experience was in at 7am and out at 7:30.

BJS4x4

Jun 22, 2014

I went in for an oil change and left with a 2014 Titan SV! I have worked with Shan't for 7 yrs.and have always been dealt with honesty and respect. When he gave me a list of highly recommended, but costly repairs, I knew I had to make an informed decision. He placed me in the capable hands of Roland Lewis. Roland had all the info I needed to make my decision. I am the proud owner of my second Titan. I could not have asked for a more knowledgeable and tenacious agent as Roland. He made sure I had exactly what I was looking for and he followed up on every detail of my purchase experience. I would not hesitate to recommend him or any of my past contacts at United Nissan

Daryl Butler

Jun 20, 2014

I brought my car in for a check engine light and after diagnosis it was determined that I needed a new engine. The engine was replaced and I came to pick up my vehicle and discovered that the AC/Heat blower was not working. The next day that was repaired and I now have the vehicle back. The engine replacement was covered by my insurance company and the Service Representative Ruben Gomez communicated with them and me throughout the process. I was pleased with the assistance and supervision he provided on this repair.

Maria

Jun 20, 2014

I was surprised being treated as a valued customer. Nissan employees who were helping me with my new purchase were highly professional. Thank you for them and your great products.

Charlie

Jun 19, 2014

Ruben provides an upbeat and positive attitude as always.

Dragonman28

Jun 19, 2014

I enjoyed my time there all of the service person were great and I will be back for more help had a nice time thank you

BRUNILDA LOPEZ

Jun 17, 2014

My car needed an oil change and the technician was very friendly, patient and explained everything that my car needed done and the prices. I was very satisfied.

Mustapha

Jun 17, 2014

service was fast and plaisant , Thanks

Flower4963

Jun 17, 2014

They have a very good costumer service and they explain all the service that needs to be done, the explanation was very clearly and the price.

James Thomas

Jun 16, 2014

Very friendly employees. Service was quick and professional

Randall Brown

Jun 16, 2014

Excellent service from Carlos

amckinney1

Jun 16, 2014

Love the fact that I receive first class service every time I go to United Nissan to get my car serviced, I don't feel like I am being hustled into getting a service that I really don't need. Thank you for being honest!!

erikas3angels

Jun 16, 2014

Excellent and timely services rendered. Recommended to my friends and family members. Had only great experiences there. Always strive to please their customers. Thanks United Nissan

utexsfan

Jun 16, 2014

Even though my service advisor knew the dealership was not going to make money on my visit, he greeted me with a welcoming smile and with respect I have not seen in a long time. I was in and out in less than 30 minutes. All of the folks in the service department were very nice.

Joan Tinker

Jun 15, 2014

Everyone was courteous, helpful and efficient.

michael spirig

Jun 14, 2014

i buy new 2012 Nissan titan for pass one year i have that truck 17 time in and out that service day give me run around and the truck never get fix right the last time day have the car for 1 mouth day give me the truck back not fix and parts. is missing from my motor and if you talk to them day don't want to fix it no more day told me go to Nissan Henderson but Nissan Henderson don't like to take it day want me to take it back to united Nissan bewere my be you will have the problem like i did that to much problem

Sabina

Jun 14, 2014

Great service, and very quick. Thanks!

TOMMY18

Jun 14, 2014

Suk and Carl were extremely friendly and very professional in providing us with the service of finding 2 new cars and completing the documents in a very timely manner. Thank you!

Jovan Gray

Jun 13, 2014

Great customer service and friendly staff. Was very helpful and offered information on what services I needed for my car.

chango702

Jun 13, 2014

Good and fast service from all associates there. Would definitely recomend servicing cars there to all of my friends. Will bee returning for service in the future.

DawnNolan

Jun 13, 2014

Greg was not the reason for my service appointment, but he is the reason I'll come back. He went above and beyond any expectations to make sure my experience was the best. He actually surprised me by gaining my trust, and I am typically a skeptic, especially of auto service customer representatives. Greg is a great asset to United Nissan!

ritaschlesing

Jun 13, 2014

The service I received was nothing less then excellent! Brian and Greg saw to my needs and made sure that I was completely satisfied with my service experience.I also visited with Patrick and John in sales while I was waiting for my vehicle. I have purchased 5 new vehicles from Patrick and he is just the best. Fair, honest and treats us like family. He always makes us the best deal he can and that's what keeps us coming back. We will only purchase cars from Patrick Gray - no-one else!All in all we have been very happy with the Nissan product, purchase experience and service we receive from Brian and staff in service.

Elisha Szanyi

Jun 12, 2014

As always, the service provided was thorough, quick, and I was taken care of. I left knowing I was in good hands and that I was welcome for my next visit! Excellent visit, and excited to come back when my car is in need again.

Niko

Jun 10, 2014

Delivered on everything expected.

utexsfan

Jun 10, 2014

I knew when I stepped into a dealership playing house music I was in for a unique experience. And it was. Ray Richards is the epitome of professionalism and customer service. The net-net is I am very happy with the choice I made in the dealer and vehicle!! Great job United Nissan!!

maria ayala

Jun 9, 2014

Just stopped by for an oil change Carlos was very friendly and service was fast

Rosa

Jun 9, 2014

Excellent, friendly and efficient customer services from the guys at the dealer!!

jimmy22680

Jun 9, 2014

I recomend purchasing here and especially the new nissan altima i am so happy with my 2014 nissan altima sv its roomy confterble and has great amenities and excelent gas milage

Candace L Vail

Jun 8, 2014

Shant who is the person that services my car is great, I will not schedule unless Shant is working that day, he knows my car and he has always taken care of me, Shant understands the maintenance of my car which I am concerned about but also my financial situation between the 2 of us, my vehicle is getting the best service Candace Vail

Pat Zawrot

Jun 8, 2014

Everything was great as usual

Tim Husted

Jun 8, 2014

Always Above And Beyond Expectations And Satisfaction

isabella

Jun 7, 2014

My entire experience was excellent. My mechanic RJ ead wonderful. Thank you RJ.

Leola Thomas

Jun 7, 2014

For the above section it is not clear whether the first star is excellent or the 5th star is excellent.This visit was a little over an hour not too bad because I had reading material. Based on quality of repairs, I had maintenance done but I have to take their word for it.

Ross Doyel

Jun 7, 2014

It was great!! Good fun-I would do it again!! The car is sooooo ugly its cute!

Thea Dightmon

Jun 7, 2014

overall my satisfaction was great everyone is very kind and nice.My service manager was great ! she has a wonderful personality she always kept me informed of what was going on while i waited she is definitely a good one to keep ! now on the other hand the car itself has not been so nice to me , i serviced the car on Saturday 5/24/14 had the oil changed and recall taken care of , on 6/5/14 i was idling at 102 degrees with the air on for about 10 min 15 at the most , as i was ready to leave i backed up in reverse put it in drive and the transmission jerked hard , then the car sputtered then completely died , i then put it in neutral tried to restart the car again it stayed on for less then 5 seconds then again died . I then proceeded to push it into a parking spot to call the tow truck , as i waited , I decided to re-try it again it then started so i drove it home and returned it to the dealer the next day to have it checked out . It is a 2013 Nissan Sentra with only 4,400 miles on it . It should not be doing this . overall people wise it was a great experience .

Wayne Mitchell

Jun 7, 2014

It was a smooth and fast process!

Alicia Dupree

Jun 6, 2014

The service man was absolutely wonderful

Jairo Pardo

Jun 6, 2014

Mr. Tim Robinson was very helpful in the process of getting my car repaired.

Margarita

Jun 6, 2014

The process was really fast and the service was excellent. Everyone was very polite and made the experience much better.

Esttia48

Jun 6, 2014

For the last two and half year I Owen Nissan versa 2010 and I like to get my service only at Nissan my believe is that the manufacturer will take the best care for what they manefactur

Fran

Jun 5, 2014

No problems, friendly, timely customer service & communication regarding repairs

Jacky

Jun 5, 2014

We are satisfied with out experience at United Nissan. We are enjoying our new car and the process was pleasant.

Mr. Jones

Jun 5, 2014

As usual, united Nissan is a pleasure to work with. Good people, good service manager, and knowledgable service advisors

Richa

Jun 5, 2014

Bathrooms were gross. I had to wait 30 min till someone came to me for assistance.

DGirl

Jun 5, 2014

After the initial service visit to my new Rogue, I was ready to find another dealership closer to my home. I figured, if I'm going to have mediocre customer service, I might as well be close to home. However, once Shan't became my advisor, things have been great! Roland is always wonderful. And Sam was awesome when driving us home in the shuttle, even in heavy crazy traffic. See you at 10,000-miles. I guess first impressions aren't always right.

R

Jun 4, 2014

I had an appointment and my service host was NO where to be seen. Took about 15 minutes to track him down. After that he went above and beyond, even staying late to ensure my car was fixed that day.

rocio mejia

Jun 4, 2014

I had a grate experience with the car service, thanks again.

Sheila webb

Jun 4, 2014

I have a special thanks going out to Wesley Baker your the greatest I thank you first and everyone else at united Nissan thank you. I've recommend that everyone that's looking for a car that they go to United Nissan

Victoria

Jun 4, 2014

Very helpful and friendly. Quickly serviced vehicle and made the experience painless

BARBIERUTH

Jun 4, 2014

I BROUGHT MY ROGUE IN FOR A SERVICE AND GREG RECOMMENDED THE 15,000 MILE SERVICE SINCE HAS BEEN 1 YEAR 4 MONTHS SINCE I PURCHASED THE VEHICLE. I WAS VERY THANKFUL GREG RECOMMENDED THIS SERVICE SO I WOULDN'T HAVE TO SCHEDULE ANOTHER DAY TO HAVE THE SERVICE. GREG IS VERY PLEASANT AND FRIENDLY.

basterds

Jun 4, 2014

This salesperson greets you as soon as you walk in. is very friendly but it's all a big fat lie. Of course what they are looking for is the sale!!! Told a bunch of LIES in order to get the sale. They are a bunch of liers. To do a decent sale you don't have to scam peoples. Obviously they are not good sales people if they have to lie in order to get a sale!!! Stop promising what you obviously can't provide. Thiefts cheaters that's what they are.

karissa2013

Jun 4, 2014

I was notified of the recall of the seatbelt so I brought my car to remy dealer and they took care of it.thank you.

shavonn1

Jun 4, 2014

I AM BLESSED TO HAVE WORKED WITH PROFESSIONAL SALES PERSONNAL IN FINDING THE BEST VEHICLE FOR ME. MY EXPERIENCE WITH THEM WAS PHENOMENAL. THANKS ALOT

camellaseward bowden

Jun 3, 2014

My salesman was amazing. He was very professional. I would highly recommend him to friends.

Jennifer Sandoval

Jun 3, 2014

They are always friendly when you go in. Very helpful

Jim

Jun 3, 2014

As usual, Shant was exceptional. He explained everything, and kept us updated. Outstanding service and professionalism.

Lillie Ruth waker

Jun 3, 2014

I always receive the best service. The staff is very friendly and professional. The wait to,e is alwaystime is always according to the services received. My car is always returned clean andwith explanation of service. I have been a satisfied customer even when you were "Datsun". I hope you will continue to provide quality service.

marilyn niskanen

Jun 3, 2014

I took my car in for the recall action and was extremely satisfied. Not only was the work done promptly, but my car was also washed. Thank you

Marty

Jun 3, 2014

It's not a big, big deal, but an oil change/filter job that's advertised at $20 should not have additional costs tacked on, especially since the standard price for this service is $30. As I recall, it wound up at about 26 bucks.

Rosanne and Daniel Segal

Jun 3, 2014

We had to come in a recall of passenger air bag and was in and out in a timely matter. This is our 7th lease with United and this is why we continue to do business with you. Ro and Dan Segal

Sally Yousif

Jun 3, 2014

The gentleman was very nice and helpful! Very prompt!

Sandy

Jun 3, 2014

The service Rep. was Carlos. My appointment was scheduled for 9:30AM no actual waiting for the review of service. He reviewed what needed to be done and explained the cost. I was given an estimate on the time involved. The time required was accurate. I am a very pleased customer.

Tedra Schadt

Jun 3, 2014

Amazing customer service! My repairs and new tires cost actually less than what they quoted originally...that was a huge plus! Pete kept me informed on my repair progress and I was thrilled with all the work that was done and my car runs beautifully! I am always impressed with the level of service at Unite Nissan!

hmirabal

Jun 3, 2014

Great service! Personable staff!.. My experience at united Nissan service center was professional and efficient.. I would recommend this service center to any car owner.

Ndclv1

Jun 3, 2014

Went in for an oil change and for a recall. Seen my car finished in less then an hour, BUT after talking to the service advisor 3 times told me the car wasn't ready. After waiting 3 hours I told the service advisor I was taking me car!! Afterwards I found out my car was done the whole time after less then an hour!! I waited an additional 2 hours for no reason because the lack of communcation in the service department!!

Pandasian10

Jun 3, 2014

I have been using this dealership for about 2 years now. I am helped very quickly. Chris is always pleasant and very helpful. He exceeds in his customer service. I will definitely be back to see Chris and the rest of the staff soon for a tune up.

rhondakqueen

Jun 3, 2014

Shant at United Nissan in Las Vegas Nevada has always been so helpful and thorough - he makes the stress of car repair and costs a little easier to bear. My Nissan Murano has been in twice for repairs and has been fixed to perfection each time.

taelerarcher1

Jun 3, 2014

Chris and Joe were very willing to help me in my situation. I had purchased a car one year ago from Javier and the car was a lemon. Chris and Joe did their best to get me into a brand new Nissan Sentra with reasonable prices.

WenaVillanueva

Jun 3, 2014

This dealership is highly recommended based on our experienced, from sales to service department, they treat customer like a family, that you can easily tell your concerns and they will solve it with respect especially that we are old people. Wish all dealership are like them. They are straight to the point and honest.

mona young

May 28, 2014

Very helpful and found me exactly what I wanted. I didn't plan on buying that day....but salesman so good I couldn't leave without the car.

alexnissan

May 26, 2014

Since I arrive to united Nissan,i can feel the best treatment and the maximum high attention for me as a costumer,Manuel is an excellent seller,determinder and very charming,polite...

cshields5

May 18, 2014

Mr. King is a true professional during the servicing I went to the DMV to purchase my license plate and when I came back I proposed to pay an extra fee if he could put plates on my car, but he did free of charge!!!! No Company does anything free no days so I really appreciate the extra customer service he provided!!!!!

Brittany

May 17, 2014

Had a great experience here. Our dealers name was Tommy he was VERY helpful and very HONEST! He was able to work with us and get us in a brand new car that will grow with my family! No one was pushy and we didn't feel any pressure to make any rush decisions. I truly feel we got a GREAT CAR and a fair deal!

Ginica29

May 17, 2014

Me and my hubby had a great experience at the dealership, we were in and out in no time. Very friendly staff, strongly recommend. Very happy with my new 2014 pathfinder hybrid

Mike D

May 7, 2014

Bought a 2014 pathfinder awesome truck sold by awesome people!!!

sternf12

May 4, 2014

I was greeted in a timely manner. Greg was polite and helpful. I came for an oil change and Greg recommended my 6 month service. I agreed. Service was completed in a timely manner.

Compustein

Apr 24, 2014

Was a little taken aback when I asked why your price for a smog check was $38. Answer: OverheadNot the best response, although it was honest.

Altima13

Apr 23, 2014

Iam always happy when we gets are cars service at united nissan. Our service advisor shant is the best he always explaining what we need to do with our cars. Thank You shant

Claudia

Apr 23, 2014

Not my first time here, but Greg and his manager Brian are sincerely amazing, and Provide one of the best customer service experiences I have received thus far. This team is very professional and will accommodate to your needs as much as possible! Thank you guys for all your help!!

Dar

Apr 23, 2014

It was a busy day when I arrived and my service writer got to me once he finished with the customer ahead of me. He expressed to me that everyone hit the company all at once. Having written my service write up he said he would get to me as soon as possible when completed the service. For the traffic that was there my car was serviced and ready to go within a 45 min. or less. Highly recommend this place for service.

sam gulf

Apr 23, 2014

as always Homero Reyes my service rep and larry the mechanic was over the top these guys are the best. I trust their advice and any work that is done by them on my vehicles..

Marilyn

Apr 22, 2014

I bought my car in 2010 and any time I have had to take it in for Service, they have always treated me with respect and always get me back on the road in no time. I have had fun with my transmission and they have replaced it 2 times with a true concern that they get it right. The Service Team are Very Professional. They take time to get to know you, you aren't just a number to them. I would recommend them always if you are looking for a company that is concerned about you and your vehicle.

vjrjr

Apr 22, 2014

Oil Change. The service writer was outstanding. I had to waste my time and gasoline and return to dealership TWO Days later! Maintenance WARNING was NOT RESET! Approx. 42 miles Rd Trip!

Chris F.

Apr 21, 2014

I've been having two vehicles ('09 Altima and '08 xTerra) serviced at United Nissan for the past half-decade. I've always been treated with courteous and priority service by Homer Reyes; even if he's busy when I get there- Shant is right there to jump in, greet me and get things started... very refreshing to see people work together and prioritize the customer. The quality service and treatment I've received at this dealership makes it very easy to decide where I'll be buying my next Nissan.

rsellen

Apr 21, 2014

in an out great writer and painless. I didn't have an appointment and Paul took care of me wright away. thank you paul I had a busy day planned

LindaLockhart

Apr 20, 2014

I brought it in for maintenance and received 5 star service.. Wouldn't bring it any where else.. As long as Brian H is still working there. And now I am also impressed with Shant. Thx

Ricardo Garcia and Omayra Garcia

Apr 19, 2014

We have a bad experience before with another dealer, but in United Nissan everything was different. Very nice customer service, nice people, nice cars and they work with you. I recommend United Nissan to everybody. Thanks Howard Linsk! Awesome people and service.

chrissimit

Apr 18, 2014

I received great customer service when I unexpectedly found myself having issues with my battery. Paul was extremely helpful and courteous. United Nissan provided shuttle service to get me to work on time, picked me up after work, and provided me with a rental while my truck was being finished. The customer service was excellent and my vehicle was back up and running, with a replacement battery and the maintenance that was needed, by the end of the day.

Jerald Mraz

Apr 17, 2014

I would recommend United Nissan to anyone. Our experience was very pleasant and a bit surprising. They got us into a car we never thought we could afford.

Frederick Dator

Apr 16, 2014

Shant is the Best!! Shant has been very helpful,he explained fully what is the problem and what needs to be done with regards to our vehicles services.We are very satisfied on how he took care of us.Very professional,made us feel comfortable,we felt his honesty too.EXCELLENT employee!

J-dawg

Apr 16, 2014

Carlos is one of the best services guy I ever delt with friendly and onest easy to talk to ...keep up it thanks

elevatorrecords

Apr 16, 2014

Shant has been very helpful,he explained fully what is the problem and what needs to be done with regards to our vehicles services.We are very satisfied on how he took care of us.Very professional,made us feel comfortable,we felt his honesty too.EXCELLENT employee!

misty

Apr 15, 2014

Always great service very fast and they always wash my car

kingpin7040

Apr 14, 2014

The service was done in a timely manner and the representative was friendly, courteous and professional. He explained what the service entailed and how long it would take. I highly recommend United Nissan.

LIM Y

Apr 13, 2014

Your service supervisor Mr. Carlos is great!! Treated me like a V.I.P.!!!!

cg

Apr 12, 2014

I think Greg in your service department is an exceptional employee. I cannot say that about other staff thaT I have dealt with. Alex Garcia is another A1 exceptional staff member. They seem to put the customer before tHe "job". To them I say "THANK'S GUYS".

Randy Hall

Apr 11, 2014

I am so happy with getting my car serviced at United Nissan, thanks to Shant Ashikian my service rep. I can always expect Shant to have my car needs checked, and serviced at Nissan. He's patient and thorough. A true professional. Acts like he cares about his clients. My car is repaired and washed and ready for pickup. Thanks to United Nissan and Mr Shant Ashkian!

dwillis02

Apr 8, 2014

I spoke to Gregory on the phone on April 2nd in regards to the issue I was having with my car and when I came in Friday I was more than pleased with the service I received from him. He is very friendly and professional. It was also nice to have Shant A recognize me from past visits and say hello while I was in the waiting area.

mataliliana19

Apr 8, 2014

Great customer service got in and out quick got all the info that I needed to have over all a great experience and thr price was good as well Thank you

Shopper

Apr 5, 2014

Our experience at United Nissan was excellent Mr Roland Lewis was exceptional in getting all the options we wanted on our new car. We would certainly recommend others to your dealership.Thank you.

DSireAble1

Apr 5, 2014

I had a great experience purchasing my new car at United Nissan. Brian was attentive and very helpful. He answered all of my questions and met all of my needs. I will recommend United Nissan to any of my friends considering purchasing a new car.

yurmano

Apr 5, 2014

Mr Roland Lewis was exceptional in getting all the options we wanted on our new car. We would certainly recommend others to your dealership.Thank you.

chihuhu

Apr 3, 2014

Love dealing with Shant :-)He is always friendly and is knowledgeable. He always make sure work is completed in a reasonable time and is done correctly.

dhugus

Apr 3, 2014

Paper work was already prepared when I arrived. Vehicle work done as scheduled. Test drive indicated additional work recommended. Approval requested for transmission service. Work done as promised. I was taken on a test drive by the service representative. Nothing could have been done better.

Derrick

Apr 2, 2014

I would recommend United Nissan to anyone. The process of buying a car here was very helpful, insightful, and smooth. Antwan Washington is a superb salesman and I would recommend him to anyone who wants to buy a car.

LoriNote

Apr 2, 2014

Mario was very nice and helpful. He made the process very pleasant and I'm very happy with my purchase. The energy in the showroom was pretty crazy...but fun!

angiemda

Apr 1, 2014

I would like to thank Dano for making the car buying experience easy and listening to all my questions and having answers and Carl from financial

schaminda konara

Mar 31, 2014

I recommend united Nissan .they have friendly service. mr, fraid and his team members ,hector and Javier always tried to help to me for my all questions. then I bought a Nissan versa 2014.

ginapeynado

Mar 30, 2014

I had to go to your service department for change oil. After pulling in and walking into the building, Greg was there with a big smile and welcomed me. He asked me questions and was very professional. He checked the car then came back to tell me I can wait in the waiting area where there is food and beverages available. He also told me that there are new models of Nissan to check out. The cafeteria is impressive and clean plus there are nice people who makes your day lovely.

VAWilson

Mar 30, 2014

Arrived for my scheduled oil change appointment and was met by Brian Hinkley. Brian then explained to me that because of the number of oil changes, there were certain things that needed to be checked according to the manufacturer, then he gave me a printed list provided by the manufacturer. I decided to have this done. Brian then explained that the procedure including the oil change would take about 1 hour. It ended up taking 55 minutes. Once the car was done, Brian then explained that with this inspection service, which I had to pay for, I would receive my next oil change free of charge. Pleasant surprise.

joel quiroz

Mar 29, 2014

I have dealing with United Nissan since 2011 my first nissan altima and my new 2013 Altima. Ionly go to United Nissan formy oil change and other maintances. I only deal service Department Shant and Homer those are the coolest they treat you friendly and respect. Ifyou have a problem with your vehicle they will tell you and being straight up and honest. They will everything to selove the problem.

Osbiuri Flores

Mar 29, 2014

Great service, clean facilities. I would return later in the future to buy another car here.

escoto05

Mar 28, 2014

Great experience overall. Our salesman, David, did an amazing job. The good: awesome salesman, clean facility, fair price, we felt like valued customers. Overall extremely satisfied with the purchase, salesman, and dealership. I can't think of enough nice things to say!

ToddTauber

Mar 27, 2014

Service adviser I worked with was very friendly, when I was finally able to meet with one, despite having an appointment. Though considering the after sale service I have received from United Nissan I was not surprised. While they have a nice facility the poor management is evident in every aspect of the place. From insanely high pressure sales team, to a complete lack of after sale service the poor quality management is definitely evident. This is first and last Nissan I will ever purchase. It may be a good brand, but this dealership has thoroughly ensured my complete lack of trust in this brand.

Rwollenzien

Mar 25, 2014

Excellent service, in and out! Great! Gregory was very professional and helpful. The oil change and dome light repair were done in a timely manner. Time at the dealership was less than 30 minutes!

Cecilia avila

Mar 24, 2014

Very good service, understood my situation & helped me better than expected

Chicago Bear fan

Mar 23, 2014

My experience on the maintenance service was excellent. Carlos Jimenez was very helpful under the busy schedule. it seemed there were several customers asking for him and now I know why. He took the time to explain the problem /service on your car. There had been a problem the service coverage it was investigated and now my history notes any concerns to the MTCE agreement so to avoid any hassles. I will be asking for Carlos at every service check up. Service service is epicable.

loyola1

Mar 22, 2014

carlos jimenez has always been very professional,courteous,and friendly.i would actually rate him a 10. i would also like to mentionmauricio ( mechanic) as also very professional and very knowledgable at his work.he is also a 10.n.cabrera

Robert Gonzalez & Maribel Saucedo

Mar 19, 2014

I was very Happy with our service from Carlos Jimenez, He updated us daily on the status of our vehicle. He gave us the correct quotes and answered every question we had asked. He even stayed to wait for us to pick up the vehicle after hours I believe it was 7:30 when we finally arrived do to traffic.. He didn't seem to mind staying for us even though the service department closed at 7:00. Thanks again for everything Carlos we will be back to visit you and United Nissan!

vampi

Mar 19, 2014

Carlos was awesome! Helped me when he knew my car was going to take longer than it should have. He kept in contact with me with letting me know how everything was going.

samuel statom

Mar 18, 2014

I am always satisfied with the service and attention that i receive at this dealership.If i have any questions concerning my vehicle's service or maintenance i can depend on the advice of my service rep. Homer Reyes to give me the best course of action.I depend on these guys to keep my vehicle's in top running condition.

jin

Mar 17, 2014

I've been getting services at this dealership and i can't be more satisfied than this :)!

the Bears

Mar 9, 2014

this dealerships service department has greatly improved with this purchase

BB New Rogue!

Mar 8, 2014

I did most of my work online first and had an unfortunate experience with the first sales person saying they would call back in 15 minutes. When it had been over 4 hours and I figured that maybe I didn't qualify for a loan or something, I decided to call anyway. Because the sales person I spoke to shared the first name of the floor manager, I happened to get put through to the floor Manager, Chris who was simply awesome. No haggle, straight to the point and got me exactly what I wanted. He even stayed over an hour and a half late to wait for my arrival. On top of Chris's great service, I had Dominic who was also by my side through the whole process. Dominic was there on his day off to help another one of his customers and then helped me. It was obvious that these two individuals care about their products and their customers. In Finance, Vladamir was funny and also knew his business. Finance portion is never fun but with Vladamir, it was better than it had been ever before. I'm sorry that I forgot the young lady's name who helped show me the features of my new Nissan Rouge at nearly 10pm that night two nights ago but she was also extremely knowledgeable and professional. Great team who turned my experience around very quickly. I wasn't expecting to buy the first vehicle I test drove but Chris got my needs down before I even walked into the car lot! Thanks to this team for a great experience!!

A Steeler Fan

Mar 6, 2014

As always, the service dept. is very good to deal with. Repairs done the first time in an efficient manner. The technicians are most pleasant Shant that I deal with is very knowledgeable and takes great care of me.

mac

Mar 6, 2014

i have been with nission for a while now. Brain the customer service person has been the nicest guy at nission since i have been going there. makes you feel like you are welcome and ready to answer question and lets u know when the car is done and with a smile. i know i will ask for him.any time i go to have my car services

Corinaf89

Mar 6, 2014

It's was great service, I trust them with my car. People were nice there, the service didn't take long. No complaints, I recommend!

abasulto

Mar 5, 2014

1. Great experience.2. Excellent customer service.3. They help to possible buyers in every thing.4. The process of checking, closing, instructions, documents, etc are very quickly .

CatherineWeidner

Mar 5, 2014

Alex was great, super friendly and worked with me to get me in the car that I wanted. He was patient and helped me to understand my options and was just amazing overall.

StevenDee

Mar 4, 2014

All members of the service department were courtious and professional.

shrwn_salazar

Mar 4, 2014

My sales representative Jocelyn Briones help me to find a car thats fits our budget...I will recommend her to my friends and family member..

Marialee55

Mar 3, 2014

I have been a Nissan Customer since 2001 and this has been the worst experience that I have ever had to deal with in the last 14 years! It has changed my whole perspective on what type of company Nissan is and exactly how much they care about their customers and make me want to take my business else where.It is true one bad apple can spoil the fruit tree and that is exactly what Karl Forman has done for me. He was completed unclear about the service plans that were included in my purchase and does everything to try and make a quick buck than what is right for Nissan customers. He even threatens to fire his employees and tries to interrogate and insult his customers.

thelma

Feb 27, 2014

mr shant ashikan was great...the best!!!I will recommend him in my friend...I'm satisfied with his service...

R Shiraki

Feb 26, 2014

Shanti, the service writer, handled my car and delivered everything as promised. The service counter is well organized and I really liked the fact that the service writer processed my payment as well. I am a visitor to Las Vegas and usually take my car to their sister company in Corona, CA. The service in this dealer is just as outstanding. I highly recommend servicing your vehicle at United Nissan in Las Vegas.

beautifulalyy

Feb 25, 2014

They were very helpful since I got to Nissan to when I left they explained everything I needed to know Thank you for the service

frankmarafioti

Feb 25, 2014

Carlos Jimenez was friendly and knowledgeable about the service I was having done. Nick V set the whole thing up and was true to his word. Overall the service department was a good experience

Joeld1017

Feb 24, 2014

Real satifisfied with everything , the sales person and everyone helped me and my wife out and I'm very happy with my new car ,thank you

Ark

Feb 21, 2014

I had an oil change, came in without appointment and got an excellent and timely service that I am used to, every time I visit United Nissan.

Yayme Perez-Rojas

Feb 21, 2014

We have 3 Nissan cars, we always take them to United Nissan for service and maintenance, the reason for that is one of the technicians: Ruben Lopez!!! He's the best, always very attentive to our needs, always goes beyond and above our expectations, there is always a smile on his face and a warm welcoming, we don't even need to ask for him, he always step out to help us, we won't go with nobody else. He's a customer keeper!! Thank you Ruben for being AWSOME!!! If you want the best customer service ask for Ruben, you won't be disappointed!

2013 First Car!

Feb 20, 2014

I have been to United Nissan multiple times and each time, even though it wasn't always the same person, I was greeted and felt as if the employees had an interest in me as a person and my just about selling me a car. I keep waiting for a friend or someone I know to say something about looking at cars so I can send them there!

Destiny Pico

Feb 18, 2014

Great service everytime I go to United Nissan!!! Shant and the rest of the staff are great and always helpful!

Maria

Feb 18, 2014

Carlos and the technicians are the best him being makes it easy for me to come in and have my service done.Always a pleasure

maritza cardona

Feb 18, 2014

Mr. Ruben Flores big thank you to be alert, for my car service, and keep my family safe, excellent service

Sharon812

Feb 16, 2014

Homer goes above and beyond for all his customers. This is the reason I will not have my Nissan Altima services anywhere else! He is an outstanding asset to United!

Tony

Feb 13, 2014

Carlos and the maintenance technicians are the best. They care and concern for my vehicle helps to keep my family and I safe.

Djmaxxx

Feb 12, 2014

Greg is a great guy, friendly helpful all the above as far as customer service goes, just go easy on the ladiez accompanied by the customer please.

faith1hope2

Feb 12, 2014

Shant takes pride in what he does for the Nissan Dealership Service Department. Any findings from the service department he immediately passes the information on to the customer. He works on getting you in and out as soon as possible.

maryace

Feb 12, 2014

We always have are vehicles serviced at United Nissan. We purchased them there and continue to bring them in for service because of the friendly service employees and the good service we recieve. Besides the regular service, the service is very thorough finding things that need to be repaired that we are not aware of.

Cody Lacy

Feb 10, 2014

l liked Paul, he was nice. it was also nice for someone to actually give me a print out showing me what service l am due for and late for. even if my vehicle is new l know what to expect and l know what it will cost. l dont go in there blind. See Paul he knows how to talk with customers and deal with them. l feel l went there and l didnt get my time wasted. Car was done and l was gone. l didnt have to go ask. That was nice.

Jerimiah

Feb 10, 2014

Worked with Homer and he did a great job. Helped with all issues and to get my car taken care of in a timely manor. Great service and help all around this location.

erandi133

Feb 10, 2014

great costumer service. Gregory was understanding of my time and took my car right in for over due oil change. i highly appreciate that. thanks

joeydelarosa

Feb 6, 2014

as always, staff are rather friendly my advisor Shant is helpful and explains well the type of service needed for my vehicle and made sure it is accomplished on time.

HeidiEic77

Feb 4, 2014

I have never been so upset, not even 6 months after getting my car, I have had NOTHING but trouble with it! Now the car sits because I am terrified to drive it after losing ALL power steering! Them find out my axel is bent from an accident my car was in years ago, that was never disclosed to us! I have email united, I have emails corporate, and regional! Not a xxxx thing has been done to help me! I see united Nissan all over the new doing good in the community but this wounded veteran family is constantly ignored! Shame on you!

natashawarren10

Feb 3, 2014

I recently bought my first new car and of course had very specific points that it had to meet. I was picky about the color, the features - I just knew what I wanted and there wasn't anybody who could talk me out of it - even at a lower price. I met with Christian the first time I stopped in & I guess we just had a personality clash but that was the worst experience of my life. I went to another dealership and was almost the same thing all over again!! I decided to go back to United because I had met with Meghan a few times and she seemed so willing to help. She connected me to Will and I had the greatest experience there. He was so attentive and listened to what I was saying. He knew what I wanted and found a way to help me get just that. He was incredibly nice, super friendly, very charming and charismatic and was just so willing to bend over backwards for me. Meghan was incredibly sweet and super helpful, too - I love stopping in because seeing these two brighten my day. I like that it didn't feel like the typical salesman-painful-pressuring-you experience like I felt with Christian. I added some accessories and got the windows tinted a few days ago and Carlos helped me out with that and he was just the same like those two. Everyone I worked with just showed outstanding customer service and they need a little bit of recognition for it because not everyone will take the time to share their experience but mine was so great and worth sharing, I just had to! Great job guys, keep it up & I can't wait for my oil change so I get to say hello again!;) Haha. Really though, best Nissan Dealership by far!! (:

Steeler's Fan

Feb 1, 2014

Couldn't ask for a better service dept. than United Nissan to deal with. Shant is always delightful to deal with. He is very knowledgeable and is always pleasant, no matter how busy he is.

Maudeep51

Jan 31, 2014

Everyone that I have dealt with is always very Professional. They always answer my questions and make it so I always understand anything they are going to fix. I al always happy when I leave. Thank You for a Great Service Team!!!

TeresaKlem

Jan 31, 2014

I thought everyone was very nice and tried their best to get my car fixed and back to me as soon as they could. They also made sure I had a car to use free of charge while mine was being fixed.

Adam vique

Jan 30, 2014

Very professional know what they doing. excellent service and great attitude.

Lainie421

Jan 30, 2014

It was a great experience and I couldn't be happier with my car I will definitely recommend you to everyone thank you for my new car

kingpin7040

Jan 29, 2014

The service and the service representative are always courteous, professional and the work is completed in a timely manner and the vehicle is always clean.

Dena Jones

Jan 27, 2014

Never purchased a new car before and wasn't sure what to expect. We went in just to look and drove out with a brand new car. Our first new car ever!!! Not only did they work extra hard to get us approved but made sure that we weren't taking on more than we could handle. Thank you Javier Ramirez and all of the staff for a pleasurable experience.

joncardona

Jan 27, 2014

Danny was great!I wouldn't recommend anyone else. He provided me with a great experience and fantastic customer service. I will return to united!

stephysandv

Jan 26, 2014

I liked overall the experienced they gave me and love my car. David and Alex were niceI would recommend other people to buy there car with them. They were so helpful

Dbray85

Jan 23, 2014

Exceptional customer service!! Great experience!! A+++ to everyone who helps us with out new purchase!!! Will definitely recommend this dealership to all of my friends and family!!

LloydJess8

Jan 22, 2014

They were quick and done before I even knew it. I thought I would be there forever from previous experiences at other dealerships but I was there, done, and home within an hour.

macnair1980

Jan 20, 2014

Pretty good experience, everything was fixed but my stereo so other than that I'm extremely satisfied I willdefinitely bring my truck back to this dealership

mmartinez51

Jan 20, 2014

My customer service representative was professional, knowledgeable, friendly, explained everything to me in great detail. With this type of customer service I will not go anywhere else from now on!!!!

Surya

Jan 18, 2014

Just so unluckily end up purchasing a car from this unprofesional car dealership after 7 hours process by keep waiting over and over again for very lousy unknowledgable dealer named Alex and slow paperworks. But rushing us to purchase their insurance while we tried to contact ours. Car was handed still dirty, but since we stucked for 7 hours with a child , so exhausted while another staff named Ortega rushing to show the interior. Worst part she lied when asked about the miles number, she said it was not. I accepted it. But what a dissapointment when the next day finding out it was the miles and this dealer Alex sold a car with 2280 miles on it without telling us. What a rip off! My husband was put down to sign all paperworks without any chance to check. We trusted them while they cheated us. We complained but no solution at all from such a dirty game played and lack of customer service. We asked for changing with the other,but told out of stock which we doubt since the last car driven was still plastic attached on it, assumed that car was a lot less mile. And Alex just gave different stories which we dont believe. At the end we had to stuck with 2280 miles car just like purchase 2 months used car. Just a nightmare and we really learn the hard ugly lesson from such a game they played.

blue_lightning777

Jan 17, 2014

This is my second Nissan purchase with United and the reason why I am back is obvious. I am treated as a VIP by the sales agent that I come in contact with. They truly made me feel important. I am one of your numerous very satisfied customers because I certainly believe in the quality of your product.Mr. Alex Garcia is a very knowledgeable person and is very easy to work with. I was under no pressure at all compared with other dealership. Purchasing a vehicle with United, represented by Mr. Garcia, made it look so easy and hustle free. A very honest individual and no run around. He laid everything up front, saving me valuable time and unnecessary negotiations.Mr. Garcia is truly an asset with united. I am pleased to be a part of this deal. Thank you so much United.

Leticia Acosta

Jan 17, 2014

Always friendly staff, very attentive to my Nissan needs & quick to help. I never have a problem with the service dept. Ruben is always pleasant & helpful. Thank you for having good people like him.

Marah

Jan 17, 2014

I was escorted by the dealer to see the car I am interested. But I could tell she had no clue for questiones I asked. She has no product knowledge at all. At the end, I just wasted my hours with her for nothing.

ArmandoChivas fan

Jan 16, 2014

I truly recommend United Nissan, specially in getting auto repairs the attention and service they give u is the best specially from their personal, we love the attention we receive from Ruben Gomez, he always goes above and beyond on making sure we are happy with the product we receive is the best, we recommend our friends to go there. Thank you for having employees like him please keep him he is a great asset to ur company.

howelldelacruz

Jan 16, 2014

The experience was awesome, Mr. Gregory Snyder really took care of me, he was very friendly and informative of the things that has to be done with car. Definitely will be coming back for future service of my car.

Mayraishere

Jan 16, 2014

Great experience was greeted as soon as I arrived and was attended to. Everyone was friendly and didn't have to wait to long for my service. Overall it was all great.

donskie82

Jan 13, 2014

As a loyal customer with nissan they give us a good deal and great offer and make sure you be satisfied and happy with you chosen car. We are happy and satisfied with our quest 2014.

GrammaW

Jan 12, 2014

No pressure, good deal, genuinely nice people who are very knowledgeable about their vehicles. I bought an Altima (2014) and I absolutely LOVE it! Nice drive, great gas mileage, totally satisfied.

WKELTON

Jan 11, 2014

GOOD SERVICE. JUST WISH YOU HONORED OTHER COMPETITORS COUPONS OR SERVICE CONTRACTS AS WELL. OVERALL I WOULD COME BACK TO YOUR LOCATION. GOOD JOB GUYS!

Brown Hornet

Jan 10, 2014

My man Ruben is the BEST! He's able to handle all of my car repairs. He's GREAT to deal with!

2Remark

Jan 10, 2014

I was handed off to Haffey with high recommendations from Brian Hinkley. So far Brian Haffey has been a great service adviser. He treats me like royalty and all work is completed in quick time. He takes the time to answer my questions in an understandable manner and went a step beyond to help me with some body work that I needed. I like this guy!!

mjd2099

Jan 9, 2014

Shant & Roland Lewis are the reason this is my 3rd Nissan and my next car will be a Nissan. I bought my parents to buy a Nissan. We are all very pleased.

Giambrone88

Jan 8, 2014

I just started using Nissan Service and I love it. Greg explained the quality of technicians and genuine Nissan parts used is worth paying for. And it's a relief to not deal with the shady mechanics offering cheap service anymore.

rolando teodoro

Jan 5, 2014

For the first car that my wife and I bought it was a great experience for both of us very helpful and for the most part quick. Did not feel pressured to buy a car that we did not want. Smooth is the word

Centurion68

Jan 5, 2014

Brian and the entire service department are very efficient in what they do. Informative also. The facilities in the service department are very good also. Comfortable.

JWALL59

Jan 5, 2014

Came in for a routine lube job but found out there were other maintenance items that needed repair. Ruben took the time to consult with a mechanic on the specific repairs needed and not only did he have the technician explain what was required, the three of us did a visual inspection of the items of concern. I thought this was useful and not someone telling you work needs to be done on your vehicle. He took the time to show me the areas that need repair. This gave me a great deal of confidence and satisfaction in the service provided at United Nissan.

Maganamariae

Jan 5, 2014

The service was excellent! Everyone was very professional. I'll definitely recommend my family and friends. The place was also very clean. It was a great experience!

AH

Jan 4, 2014

I called in to make an appointment for an inspection (my check engine light been on) Amber in the service department was able to get me in right away! She was extremely nice and helpful from the moment I called 'til I was out the door! :)

Luis c

Jan 4, 2014

Very great service and quick service clean and friendly

mikellie6035

Jan 4, 2014

the service was efficient & friendly. I don't live close to dealership so they provided a rental car at no charge which was a nice surprise & much needed since they kept the vehicle overnight. Most of the work was covered under warranty except for the transmission & that was reasonable price.

cakecalip

Jan 3, 2014

Be sure to stay true to all the deals you give. Not bad for first time experience like me, felt so blessed. Thanks you guys and keep up the good wok.

msnatalie

Jan 2, 2014

car was gone over thoroughly. Shant always goes above and beyond when we service our vehicles. The car is running better, will be back in for a noise I am hearing. Thank you Shant.

sydro18

Jan 2, 2014

Kerbs was a great salesman. He was relatable and I did not feel pressured ever!! Hes awesome and has a great personality! Two thumbs up for kerbs and nissan

Nissan2013

Jan 1, 2014

Fantantic as usually with the service. I have no problem. Our service advisor Shant A. always the best.

Melanie

Dec 31, 2013

Brian and mechanic Aaron were ABSOLUTELY FANTASTIC!! No better service than them! And I refuse to go anywhere other than united Nissan! I can't thank them enough for providing outstanding service!

johntruj

Dec 30, 2013

Oustanding service and professional courtesy by all personnel who assisted in the service of my automobile.Brian and Ruben as well as the Mechanic, Gus, were very helpful. I can't say enough of the professionalismexhibited by all personnel of your dealership. Thank You all very much!

Mary Rose David

Dec 29, 2013

I took my car to United Nissan, And Again, I was impressed with the services rendered to me. I spent a lot of money as there were a lot of things covered, but I'm certain that I got my monies worth. I was given the best deal by my service advisor Shant A. Shant always makes sure that my car gets the most needed attention. He also keeps his promise when it comes to time frame....always on time! This are just a few of the many reasons why I moly take my car to United Nissan ?

Michael G

Dec 29, 2013

Greg was extremely helpful and made me comfortable using Nissan for the first time. Unlike some places that always find things to fix that don't need to be, Nissan did the job I came for, explained things to watch and sent me on my way. Glad I started using Nissan for my service needs.

Suzaaay

Dec 22, 2013

Went in for my tire pressure, found out I had three nails in my tire, I was not too happy about that! Thankfully Shant Ashikian was there to help me out! My Sentra left with a good tire! Overall my day was made by him! Very happy Nissian has a great employee like himself! Def recommend him if you ever have to do car maintance!!

New Altima owner

Dec 20, 2013

Nice touch bringing the customer right in to sit down at a desk instead of the salesman swarming the customers out in the lot. Very professional. Salesperson, listened and offered suggestions, was very attentive! Evident, customer was valued and not just a number. Over all experience very pleasant!!!

melvi69

Dec 20, 2013

HAD TRANSMISSION PROBLEM WITH MY 2007 NISSAN ALTIMA GREG HELPED ME. SUPER EXPERIENCE! WOULD NOT GO ANYWHERE ELSE! THANKS! IF I COULD HAVE RATED IT HIGHER I WOULD HAVE. RICHARD C.

wjsa1935

Dec 20, 2013

United Nissan has always shown a personal interest in its customers, which is why I choose them.. they have been courteous,helpful andgo out of their way to ensure we get the right infomation needed to keep our cars running smoothly. Thank you. Wonda Sanders

YVONNE

Dec 19, 2013

AS ALWAYS EXCELLENT SERVICE! I LOVE VISITING NISSAN THEY ARE ALWAYS SO FRIENDLY AND PROFESSIONAL!

dabear47

Dec 18, 2013

Everything worked out perfect, type of car , year of car, price of car. Have dealt with Roland before and he gets 5 stars. Finance personal and the final go over with customer service was great.

sherbnv

Dec 17, 2013

As usual, issues/repairs were explained and handled professionally. United Nissan is the only place I will take my Xterra. Recently, purchased my new extended warranty here.

osobiki

Dec 15, 2013

3rd time must be the charm (this is my 3rd Nissan purchased and serviced by this dealership)- I am happy to finally be able to say great job to all those in the service department who took care of my car yesterday. thanks and keep up the good work.

akoulopa

Dec 14, 2013

Usually I deal with shanti but today he was off. So I was a little reluctant but Carlos was absolutely amazing, he was fast efficient and most courteous.

Gornescu2000

Dec 14, 2013

A SUPER PROFESIONAL PERSON AS BRIAN HAFFEY IS VERY HARD TO FIND THIS DAYS.HE DID EVERYTING BY THE BOOK OF PROFESSIONTHANK YOU BRIAN

Rahachi

Dec 13, 2013

As usual I was very pleased with the great service that was given to me by Shant Ashikian! He's caring, thorough, made sure my vehicle was thoroughly looked at. He kept me informed when my car was ready to be picked up. Triple A service from Nissan and Shant!

karlfromnv

Dec 12, 2013

Icannot say enough about united Nissan over these last 18 yrs my wife and I have bought cars or trucks at unted.gary hanna and one other name. The attention your people have shown to people, service ,sales is just beyond reproach. thank you again for making our experience at united Nissan so great. this last service was so pleasant even after 2 trips in to get a problem fixed which was not united nissans fault, just parts that had to be ordered which came in real fast. thank you Karl and Patty Scheuermann.

msnatalie

Dec 11, 2013

Shant is always a pleasure to work with. He is my service writer for both of my vehicles and we always have a great experience. He is an asset to your company.

Abeck14

Dec 8, 2013

Guaranteed customer satifaction,clean and organized dealership,friendly and helpful staff. I appreciate everyones patient and understanding working hard to meet my needs, making me feel welcome.

"Get 'er dun" Gal

Dec 7, 2013

When my car is scheduled for maintenance service,I can always count on United Nissan to give EXCELLENT service and repairs on my car! They always let me know what is recommended to keep my car performance at its best! I drive the 15fwy to work, through the construction zone. My tires have picked up so many unwanted nails in them. Thanks to United Nissans Service team, they always take care of it! That's why I've been a loyal customer for over 8 years! When appointments are made months ahead, I understand sometimes that the Service team member are so busy answering questions from other customers, would it be possible for them to have a reminder to check their appointment schedule to see who his fist customer should be? It will be greatly appreciated. THANKS UNITED NISSAN! In the words of Arnold Schwarzenegger..."ILL BE BOCK!"...lol

Derrick Hill

Dec 7, 2013

The rep Homer that assisted me was extreemly helpful, he explained all the services and reminded me about my awards credit available. It was a pleasure dealing with him.

Pepe2403

Dec 7, 2013

I have a busy schedule between work and school and my z is my only vehicle so I can not be without transportation, I come here and they provide me with fast and excellent service and I'm in and out with in couple hours.

Palina

Dec 4, 2013

Ante todo dar gracias por la atencion q hemos tenido en dicha localidad, por la buena atencion q hemos tenidos con algunos trabajadores de venta siempre tratando de ayudar en lo q uno necesite desde customer services hasta financiamiento, satisfechos con chuli andrades por la forma q tiene de ayudar, es muy buen vendedor ojala y este por muchos anos prestandonos mas servicios y nosotros estamos satisfechos con su atencion.

djones7350

Dec 3, 2013

I came to United Nissan looking to purchase my wife a new car and read very good reviews on the Nissan Altima. I called and spoke with Joe SSemanda from Internet Sales. Joe was very professional and asked me questions like what I was looking for and what options I wanted and what price range did I want to stay within. Well it rained the day I was to come in and see what was available. Joe called me the next day and asked was I still going to come in and see what he could do for me. I told him maybe today so I decided to drive down from Pahrump. I was very pleased to see that Joe had 4 cars for me to look at and test drive. I test drove only 1 of them and decided this was the car for me and my wife. Joe took very good of me and was very clam and wasn't trying to push me. I would recommend him and United Nissan to anyone who was looking for a great reliable car. The only issue I have is that I wish that Nissan would offer 2 year maintenance on it vehicles, because I owned GMC, Acura, Cadillac and BMW this Altima seems to be as great as any of them. Joe is a super salesman and very professional and respectable.

Lyeaton

Dec 2, 2013

Chris,sales manager does not possess professionalism. He's an arrogant,smart alleck guy who does not want to deal with you if you can't agree with his down payment. He does not even want to try to come to a decision where we would both agree on a deal. He tries to fight with you. Some of his replies were, " I pay $500 on my Altima why can't you", since when does sales manager have to pay for their own car with no employee discount???Another reply cause we did not agree on his down payment, was "do you work for free." What kind of a sales manager is he. So sad that united Nissan has some one like him on their team...

nelutescu

Nov 30, 2013

Carlos did an Amazing Job! He even washed my car after a servicing it and got out some scratches that were in my door I hadn't even notice. I am very satisfied with my experience!

Pamela5893

Nov 30, 2013

On my second visit to United Nissan my sales experience was extremely successful and pleasant. Chuy Andrade is one of the bestsales people I have ever worked with. He is polite, friendly and goes out of his way to make his customer happy. He knew my"must haves" and found them ... always assuring me that he could meet my needs and wants. He was also aware of what I couldand could not afford and allowed me to purchase the car I wanted at the price I could afford. I would definitely recommend Chuy toanyone.Pisith Yan in the Financial Department was also extremely courteous and friendly ... and helpful when discussing financial issues.

Suprmes51

Nov 29, 2013

Christian did an exceptional job of assisting me with my purchase he was 100%knowlegable and 100% helpful. The experience made me feel like a valued customer.

darleencatlin

Nov 28, 2013

Francisco was very helpful and courtious, I felt the other gentlemen were a little to agressive, just wanting to make a sale,without putting everything on the table, per your tv advertising $4500 on trade in, our vehicle was to old, advertising did not say anything about age of vehicle being traded in

Yolonda Johnson

Nov 27, 2013

Great experience everytime I'm here the people are very nice and friendly!

Kaumaudio

Nov 26, 2013

Shant was extremely curteous and professional and took care of me and my vehicle and made things simple and effortless planet nissan has lost a customer I will continue to get my vehicle serviced here due to the great customer service and respect I received here the last two times I needed major repair done.

Missy

Nov 25, 2013

I have bought or leased at least 10 cars in my life and this has been the best experience at a dealership ever. Alonzo, Chris and Karl were amazing!! I would most definitely buy another vehicle from United Nissan in the future!!!

The Anat Family

Nov 25, 2013

We were repeat customers of United Nissan of Las Vegas on East Sahara. My husband and I worked with Meghan on-line with the Internet Sales Dept. and then also with Christian. We felt they really listened to what we were looking for and just made it happen. It was a great experience and we will send everyone we know to this dealership to Meghan and Christian every chance we get. We can't thank them enough. We did a trade-in and drove away in two beautiful vehicles. Thanks again Meghan and Christian!

francesshelton1

Nov 23, 2013

From the time i walked in i felt comfortable, sales rep was not pushy very helpful and polite made the over all experience great. would recommend

hunley123

Nov 23, 2013

Everything went smoothly. The service was handled quickly and I was happy with all the employees knowledge. Of course I was happy with the price, everything was handled under warranty. The store was great looking, huge parts dept to shop around in and a little coffee place. pretty cool, they set the standard.

leandrew

Nov 23, 2013

Isaac Rivas was an excellent sales representative! I had the best experience with Nissan and I recommend him to everyone I come across looking to buy a car.

Tamc123

Nov 21, 2013

We really enjoyed our experience at the dealership . The staff were amazing and all were very polite and helpful. John was awesome and went above and beyond to help us ! Great customer service

Fabiola

Nov 20, 2013

Javier Ramirez was just great!!! He was understanding, very helpful and really catered to our needs and wants. I would definitely return to purchase another vehicle from him and recommend to all my friends and family to purchase from him and United Nissan.

Sowaseed06

Nov 20, 2013

Excellent customer service. Very detailed in the service being done. Service representative was sincere and polite about the service of my car. Thank so much.

Rivka

Nov 19, 2013

The Team at Nissan were GREAT! I will be telling everyone to go there. They were helpful and efficient. Thank you Team Nissan. I will be back for years to come.

Vinsetta

Nov 19, 2013

I love my new car 2014 Nissan Versa. The customer service I have received at the United Nissan Dealer is awesome, even in the service department they hook you up (Greg).

Mdrolet1

Nov 19, 2013

Everyone is always so polite and helpful. I always go to keep my car running great. I will keep coming back. I love my Nissan.

Mary Rose David

Nov 16, 2013

I refuse to take my Nissan Murano to other dealers because with United Nissan, I'm sure that I will be provided with the best service possible. I have trusted them for years and this is primarily because of my service advisor SHANTI A. Shanti is direct to the point and straight forward when it comes to my car issues. He presents me with the best deals and gives me options with my car fix. I can drive my car without worrying that it may breakdown on me. Shanti is indeed an asset to the company!!!

ldominguez702

Nov 16, 2013

United Nissan's service department was well coordinated and expediant with the repairs required for my vehicle. I have always experianced the best service from this dealership service department.

Msanaw

Nov 14, 2013

Why I feel this dealership and Mr. McDaniel received this rating is because they went way beyond the call of duty in gaining my business and made me feel like a person and not just another "object." Mr. McDaniel is an exceptional salesman and does United Nissian proud. I would recommend him to any Nissian buyer I know

sebaamu

Nov 14, 2013

I went back for a work fone before, I recommend taking note of my situation in case it hapens again with same person that worked on my car

Stevenaraica

Nov 14, 2013

Ruben Gomez was a great friendly with me and he help me out and resolve all my problems is a great worked 100% recommend with all my friend thanks united Nissan.

gnowen17

Nov 12, 2013

Needed a car in a hurry and received quick and attentative service. Salesperson knew the car I needed and helped arrange proper financing to close the deal as quickly as possible.

porschia

Nov 10, 2013

The service was wonderful. I didn't have to wait long and the person who helped me was very kind and explained what was being done to my car. Thank you!

tbsolsa

Nov 10, 2013

The salespeople in this establishment were extremely knowledgeable and courteous. The answered all questions that we asked and added other information that we didn't consider asking. Basically they guided us through the entire purchase process. We weren't forced into buying. We had a Nissan for a trade in and knew the value of the Nissan. After driving the car for the past 10 days both my wife and I are extremely satisfied. While determining whether to buy the Nissan or not we read the consumer report article about the model of Nissan that we finally purchased,

DC sound Charlie

Nov 9, 2013

I was skeptical and the service center changed my mind. I dealt with Carlos and he showed me what was going on and kept me in the loop the whole time. My truck is back and it runs like new.

Mahibuilt

Nov 8, 2013

Came in because of correspondence I received from this Dealer. I remained to see if a deal could be made because the salesman said he could get the internet special pricing on the vehicle I test drove. Their was minimal haggling, and at one point the salesman asked what price I had seen on the internet and after responding he said they would honor that price. The numbers got to a point of acceptability so we made deal. If their was an opportunity for improvement I would say the long processing time, we arrived 11am and left at 2:30pm. What we appreciated was the minimal negotiating; and it was very refreshing not to see antiquated practices like the vehicle we came to look at not being available or one in that price range, as well as not putting on the act of bringing out a closer or hammer. Our salesman was pleasant and we enjoyed working with him through the entire process.

Ryse

Nov 4, 2013

When I come in, Tony greets me by name, remembers that I work for the school district - so that personal touch always makes me feel very welcome. He quickly takes care of my paperwork so I can leave my truck and calls me when everything is ready. This time, I stopped by right before it was ready so he made sure I was aware of where my truck was in the process and kept me updated.I don't know the names of everyone else who was there, but you have great employees and should be proud of their customer service. I always have super service from everyone.

BARBIERUTH

Nov 3, 2013

Rubin was very pleasant and explained service. Wait was not too long. I purchased my Rogue at this dealership and will continue having my vehicle serviced at this dealership.

Centurion68

Nov 3, 2013

I respect the fact that I am constantly treated well when I go in to get some thing taken care of. I will by a Nissan again in the future because of the service I have received.

Bryant

Nov 2, 2013

Great service from Terry. It was fast and I was out of the dealership less than a hour.

Paulinecmay

Nov 1, 2013

One minor fault:Apparently there was some kind of staff "pep rally" during the time I was there mid-morning that reduced available staff to pay attention to clients in service department. Since it was Halloween, I understand.When I was ready to pick up my car after paying, there was no one in the outdoor service area to release my car to me. I could see it there waiting to be dried after the wash, which I appreciate, but I had to walk around looking for somebody and finally flagged someone down to get someone else to help me.I will continue to use your service department, but you might want to give more thought to staffing needs when conducting a company-wide rally. Thanks for your attention to this matter.Pauline May (702) 419-7724

shambhus

Nov 1, 2013

mr.roland internet sales manager is a a very professional and knowledgeable person.i bought nissan leaf because of him.it is 2nd day and my car did not start .he answered my call in the night send help.thanks again to mr,roland and nissan dealer ship.

gatabuena

Oct 28, 2013

Always a great experience from the moment i walk in i am greeted with a nice welcome. Javier called me to come in and see about getting a new car i set up an appointment .Andrew helped me out at the beginning of my visit he was very knowledgeable and helpful, Javier then joined they both worked great and had excellent personalities.When it came to finance that is when Karl stepped in and was also terrific.My visit was very pleasant Fred was also helpful funny and made my experience overall AMAZING.

Ann Ross

Oct 27, 2013

I went in to get my Altima serviced and my husband met a great salesman, John McDaniel. I really wasn't ready to purchase another car at this time, but I had been thinking about it. After a test drive in a 2010 Maxima, I wanted that car, but several things were wrong and Mr. McDaniel was very upfront with the info. All was not lost, today I drove off the lot wit a 2013 SENTRA and a comfortable monthly pmt. From the Service Dept/Mr. Thomas to Sales I had excellent service. Many, many thanks to the staff of United Nissan, I am proud to say I am now a member of their family.

United Nissan

Oct 27, 2013

I always satify withy United Nissan service department, I took my 2013 altima for the first oil change and I told I'm having some problem and they checked it out and they told the problem and exchange the brake shoes. Now I have no problem and enjoying a good ride. I like to say THANK YOU to Shant and his partner Homero and United Nissan

upstate

Oct 27, 2013

We have two (2) new Nissans and just had our first P.M. completed and the service was the best! in both visits. From A thur Z was an experance that you want to see after your purchese. The old saying "The product sells it self! it's the service that makes you come back! and we will. This is ture that United Nissan and our Service Advisor Shant Ashikian provided us the true meaning of "Custumer Service" in both of our visits. We will be back to United Nissan for our next P.M. you can count on it! Thank You United Nissan.P.S. This all started with the purchese of our vehicles from Allen McFarland who also provided us with a great sales experiance!See You Soon UnitedMark & Laela Passalacqua

Blazerrita

Oct 26, 2013

Brian Hinkley served me in a very friendly and professional way. Had car towed night before and he saw to it that it was serviced and ready early the next afternoon.

chihuhu

Oct 26, 2013

I am always treated with lots of friendliness. Shant is a delightful person to work with. The time lines for servicing have been right on target. It's a pleasure doing business. If I were to buy a new vehicle, your dealership would be number 1 on my list

nana6

Oct 26, 2013

My 16 year-old car was on it's last leg and I thought I'd only qualify for another used car. Will and Isaac convinced me that, for the monthly payment I requested, I could lease a brand new Versa. I wanted something I could afford, had great gas mileage and was very reliable, they gave me everything I needed, plus made the process pain-free. I will recommend United Nissan to everyone!

Michael Madrid

Oct 25, 2013

Brian Hinkley is the best. I wouldn't take my truck to no one else nor anywhere else. Brian and United Nissan Service's department has ALWAYS taken excellent care and looked out for my personal self and my family's safety regarding being well equipped on the road. He has always explained options and helped me to understand any mechanical issues that I've encountered, generally due to wear and tear. I've been taking my vehicle regularly to Brian since March of 2006, when I purchased our Family's Nissan Titan Crew Cab. Perhaps there are many educational reasons for those decisions of constantly taking my truck to United Nissan when needed, one of those reasons that carries an expansive importance of weight is Brian. I absolutely entrust and know he only suggest, delivers, and cares for our family's vehicle and our family as though it were his family's vehicle and his family. He really cares on the reputation that he has created and takes ownership along with United Nissan in certainly making sure performance is key. Thank you United Nissan. Thank You Brian. Appreciate you professionalism and quality of character. Looking forward as always to the next visit.

Marcie39

Oct 25, 2013

We live in Denver and experienced a problem with our Altima. We were afraid to drive home until the problem was solved. When I called, Greg told us to come right over and he would take care of us. He arranged for a rental car while our car was serviced. We did not get the name of our mechanic, but he was great. He explained the problem and what he did to fix it. He assured us that our car was safe to drive back to Denver. I wish your dealership was in Denver. It's far superior to the dealers we've worked with here. Greg is an asset to your company. Thank you so much for your outstanding customer service.

Tami2013

Oct 25, 2013

When we purchased the vehicle only one key was available because the guy we originally spoke over the phone with had the key with him at a tent sale that was going on. Odd considering the car was at the dealership and not the tent sale. Then, since we live out of state, I had my sister go by a week and a half later to pick it up and it could not be found. This was after I had spoken to Jerry in parts (we had also ordered a dash cover) and Ray stating that the key is there. Needless to say my sister left with my dash mat and no key. Approximately a half hour later they called and let her know they had found it. Now, another trip by my sister has to be made to go back to the dealership. Next, this morning I went to the DMV to register my vehicle only to find out they still have not received the paperwork from you. My temporary tag is due to expire in two days but fortunately I was able to purchase a 90 day temporary permit until they can get the paperwork. According to the DMV this paperwork (although I was told it had already been sent) usually takes 3-4 weeks to get so why do you only issue your permit for 14 days? So far, my whole experience has not been the greatest.

daleenasingian

Oct 23, 2013

I had a call about trading in my Versa for a Juke. The gentleman that I spoke to on the phone first lied to me and stated to me that he guaranteed me that he would lower my interest rate as well as my payment. He also stated that he would make sure that my first registration would be paid in full by the dealership and that I would have no payments for 90 days. I HATE BEING LIED TO... I almost got up walked out and swore I would NEVER deal with United Nissan again after I found out I was lied to.When I came in I was blessed to end up dealing with Jason Babbitt, as well as Francisco Reteguin. After Jason pulled my credit he told me exactly what could be done and made no false promises and did not waste my time. In the beginning I was insistent on no money down and lower payments then my Versa which is what I was promised on the phone. After Jason pulled my credit he told me what could be done and worked very hard to get me the best deal that he could. I ended up leaving with the car that I wanted although the payments are more then I was paying the only thing that I am upset with Nissan about now is the fact that I have to cover the registration. Since I was promised on the first phone call that I would not have to pay it.Jason Babbitt, and Francisco Reteguin, are an asset to your team and should be commended for their customer service and honesty. I will deal with them again, and recommend customers to them. The other guy that I spoke to on the phone needs training in honesty as well integrity. I do not know how I am going to cover the registration but will try to figure out something and in the end that is the only concern that I left the dealership withRegards,Daleena Singian 702-684-4219

Lmer13

Oct 23, 2013

Service people are friendly and discussed maintenance repair/ issues with customer satisfaction and service are great.Price for maintenance service work schedule is high, hope to lower the cost to affordable one.

Laaachula

Oct 22, 2013

Excellent service from Sam and Allen!!. I will recomend this dealership to my friends. Looking forward to doing more business with them. Thank you all!!

labudak

Oct 22, 2013

Alex was so great to work with, he actually made the experience of buying a car fun. He has great people skills, but he also really knows the cars and has a great presentation. This guy is good. He also stayed late to help me get the car I wanted. He is the perfect Nissan salesperson in my book because he is proud of the cars, knows the processes, and is respectful of all types of people. Thank you so much for your help, Alex.Fred, too, was great to work with. Fred followed up with me the following day and I know I can count on him to help me out in the future (as well as Alex) if I ever need anything.I tell you what, the service and quality level of your dealership is wonderful, and I would rate it above any other that I have visited (Lexus, Ford, Honda).Thank you.

RubioFamily6

Oct 21, 2013

With our family now growing my husband and I both knew that it was time to grow from our sporty Maxima into an SUV. John McDaniel had helped us out 1 year ago with purchasing our Maxima and we knew thanks to the great service he gave us before hand that we had to go back to him once again. When we arrived at the dealership John greated us very kindly and recognized us. We gave him the news that we are expecting a baby and he was so happy for us. We told him that we wanted to trade in our Maxima and get a SUV that gave us the optional 3rd row seating. He recommended us the Pathfinder, he read our minds! My husband and I were really considering in getting a Pathfinder. John asked us what features we were looking for in the car and took us shopping. We found a few Pathfinders that we liked but a Black with Black Interior was our favorite. John knew we really loved the truck and we went for a drive. Both my husband and I loved the truck!! We knew we had to have it, when we arrived back at the dealership John started looking at the numbers and giving us options of payments and interest. My husband was not fully convinced, unfortunatly that day we were not able to make a deal. My husband and I both left the dealership sad and dissapointed. The next day I kept on looking at that particular truck on line and just admiring at how beautiful it was, I realized that the online price was cheaper than what was being offered to us at the dealership. I called my husband and let him know of what I had discovered. He immediatly called John and let him know of the price difference. John said that he could match the price online. To give him a few minutes to work out the numbers and he would get back at us. My husband and him spent the whole afternoon calling eachother back a forth trying to work out a deal. When my husband finally heard one that he was ok with it was 9pm and he wanted to go to the dealership I thought that it was kind of late and they were closing in 1 hour, but John was very nice about it and told us to go that there was no problem. We finally arrived at the dealership and started looking at paperwork. With the whole process being completed we ended up leaving the dealership at 12am!!! I felt so bad for the employees that had to stay to help us out but everyone was very nice about it and happy that we were able to make a deal. Thanks to John's patience and kindness my husband and I now have a beautiful 2014 Black Pathfinder that we love!!

Grandma Kim

Oct 19, 2013

Reuban Flores left no stone unturned to make sure our Versa was examined from front to back! We were only in for an oil change, but thanks to Mr. Flores, (and the mechanics!!), a failing mount was discovered and immediatley replaced! Thank you for keeping us safe!!

rwood913

Oct 17, 2013

Ruben Flores is always courteous and thorough each time I bring my car in for any type of service. I brought it in for an oil change and he scheduled my next one for me as well. The only issue I had is I brought the car in at 7 am and it took over an hour just to change the oil. I bring it in that early so I can head in to work right after. In the past I have never had to wait more than 30 or 40 minutes. I was late to work because of the delay. I alerted Ruben to the situation and he got them to finish my car within 5 minutes.

MR-G

Oct 16, 2013

I have never been treated as important as they made me feel in purchasing a car & in getting my car serviced simply put AMAZING TOP NOTCH FIRST CLASS ALL THE WAY NON STOP THANK YOU UNITED NISSAN

Sharon

Oct 15, 2013

I know my car is given the 5star 5diamond service when Homer is overseeing my service! Thank you Homer for representing United Nissan so well! Juan was a kid that greeted me when I drove into service, very nice and a asset. Thank You!

anikinrian

Oct 14, 2013

Shant is very helpful above and beyond,even help me with my problem with the extended warranty. He's always updating on what's going on with my truck. I'm very satisfied with the service I got by Shan't, he's an asset to Nissan. Thank you for having someone like Shant..

lucifer1

Oct 12, 2013

For the first time ever at this dealership I was treated fairly friendly and courteously respectfully. very large improvement. Tony did waht he said he would do and did it right the first time with a wonderful attitude. Keep up the great work Tony.

Rosalinda Buenaventura

Oct 11, 2013

Excellent customer service and they're very friendly. Greg my advisor give me a tour in the service Area. Thanks

Jaguar06

Oct 11, 2013

I went to get my car service today october 10 2013. Like always our service advisor Shant Ashikian is the best. He explain everything what I need to do with my car or our cars when we bring them to him.

Jennie Pollard

Oct 10, 2013

Your service department knows how to treat their customers. Our family has used Nissan for many years, so we just keep coming back.

ironsi

Oct 9, 2013

Always a pleasant experience dealing with United Nissan.. Wasn't too happy with the negative equity, but I suppose that's the raw economics..There is a collective sense of unity with everyone focused on making the customer feel very comfortable..

Jamestimms007

Oct 9, 2013

Great experience, I needs a car quick and Christian was very helpful and efficient, I'd recommend him to anyone looking for a car! Thanks!

MarvinH

Oct 7, 2013

Brian did a heck of a job. I am very pleased how he handled my problems.

marvilets

Oct 5, 2013

so far today we had a great service with shant ashikian. hoping that you can give us a discount and good service in our next services.thanks and more power.

S. Lawson

Oct 4, 2013

Over the last three months my husband and I have been driving down to Tucson to care for his stepmom while she is under hospice care for cancer. We had just gotten word that she may pass any day and we needed to get to her ASAP. We knew we were in need of an oil change and didn't want to make the long trip without having it done. Unfortunately, my husband was with his father who was in the hospital with complications from surgery so I volunteered to take our Murano in for the service appointment first thing in the morning. As I waited in my Murano for the service bay to open my lights started to flicker, the door locks wouldn't open; Great! My car battery died! I thought to myself, "On top of everything else we were going through, Really???" Finally after numerous attempts, the doors opened and I jumped out and hustled toward the service desk. Chris the valet must have sensed my troubles I explained my dilemma and he offered to take the keys and arrange for someone to jump the car and move it to the bay. I went inside and met with Brian Haffey. He came out and inspected the car and indicated that we needed a new battery, but they would need to check to see if ours was under warranty. In the meantime, Ruben (at the desk next to Brian) was playing Frank Sinatra on his computer and the music had a much needed calming effect, taking my mind off my troubles for the moment. Brian came back and told me I needed new tires (at least two on the rear) but I explained my situation, that I needed to get to the hospital for my father-in-law and that my mother-in-law was dying and we needed to get on the road to see to her. He understood but printed out the tire info for me to take home and review. While the oil change was being done I retreated to the waiting area and was offered complimentary nibbles of blueberry muffin to go with my Diet Coke:) After about an hour, my anxiety was building and I went back to the desk to check on the status. Brian let me know the battery wasn't under warranty and would cost about $150.00. I relunctantly said okay...what choice did I have? I'm sure he saw the distress on my face. He stepped away and then came back to tell me that they were going to take care of the cost of the battery and installation as a "goodwill gesture" since we were loyal customers, always kept to our servicing schedule and took the time to fill out the survey. I was speechless, my eyes began to fill with tears! This simple act of kindness and generosity came at the perfect moment and reaffirmed my faith in humanity. It probably wasn't a big deal to the staff, but it meant the world to me! We will continue to choose United Nissan for all our service needs and have already shared our story with friends and family. The entire staff was so helpful and accommodating. We are grateful for your kindness and compassion. Sadly we lost our Mom two days later, but we were able to drive down and see her before she passed. Thank you!

rlawson029

Oct 4, 2013

Over the last three months my husband and I have been driving down to Tucson to care for his stepmom while she is under hospice care for cancer. We had just gotten word that she may pass any day and we needed to get to her ASAP. We knew we were in need of an oil change and didn't want to make the long trip without having it done. Unfortunately, my husband was with his father who was in the hospital with complications from surgery so I volunteered to take our Murano in for the service appointment first thing in the morning. As I waited in my Murano for the service bay to open my lights started to flicker, the door locks wouldn't open; Great! My car battery died! I thought to myself, "On top of everything else we were going through, Really???" Finally after numerous attempts, the doors opened and I jumped out and hustled toward the service desk. Chris the valet must have sensed my troubles I explained my dilemma and he offered to take the keys and arrange for someone to jump the car and move it to the bay. I went inside and met with Brian Haffey. He came out and inspected the car and indicated that we needed a new battery, but they would need to check to see if ours was under warranty. In the meantime, Ruben (at the desk next to Brian) was playing Frank Sinatra on his computer and the music had a much needed calming effect, taking my mind off my troubles for the moment. Brian came back and told me I needed new tires (at least two on the rear) but I explained my situation, that I needed to get to the hospital for my father-in-law and that my mother-in-law was dying and we needed to get on the road to see to her. He understood but printed out the tire info for me to take home and review. While the oil change was being done I retreated to the waiting area and was offered complimentary nibbles of blueberry muffin to go with my Diet Coke:) After about an hour, my anxiety was building and I went back to the desk to check on the status. Brian let me know the battery wasn't under warranty and would cost about $150.00. I relunctantly said okay...what choice did I have? I'm sure he saw the distress on my face. He stepped away and then came back to tell me that they were going to take care of the cost of the battery and installation as a "goodwill gesture" since we were loyal customers, always kept to our servicing schedule and took the time to fill out the survey. I was speechless, my eyes began to fill with tears! This simple act of kindness and generosity came at the perfect moment and reaffirmed my faith in humanity. It probably wasn't a big deal to the staff, but it meant the world to me! We will continue to choose United Nissan for all our service needs and have already shared our story with friends and family. The entire staff was so helpful and accommodating. We are grateful for your kindness and compassion. Sadly we lost our Mom two days later, but we were able to drive down and see her before she passed. Thank you!

Dr. Larry Schleusner

Oct 3, 2013

Always a pleasure to come to your facility and be served by courteous, prompt and efficient service members! Homer is the best ever!

P. Schleusner

Oct 3, 2013

Homer is always courteous, punctual and efficient! He is a great asset to Nissan !

MC

Oct 1, 2013

When we bring our cars here at United Nissan we always get the best service here our service advisor Mr. Shant Ashikian is the best he tells us what we need to do with our cars. Keep up the good work Untied Nissan

HeyB

Sep 29, 2013

Every time I come to United Nissan I have a great experience! Everyone is so kind and most important prompt!

ZJC- Red Altima

Sep 29, 2013

Always un-matched customer service!!! **** Mr Shant Ashikian always deliver a personalized customer service in a professional demeanor. Everytime I leave your facility I feel great coz I know my car and myself had always been afforded a 5 Star service from d time I come out from my car upon arrival to the time I get into my car with d car wash attendant n Shant seeing me leave d place. What a wonderful treatment, un- comparable customer service! Always a delightful visit!!!

dnettlesharris

Sep 27, 2013

Clayton was excellent, he had me in and out quickly. Excellent customer service and I will buy all my cars from Nissan. The car was also cleaned.

evette09

Sep 27, 2013

Carlos Jimenez was very helpful when i came in and had me updated with my car issues . I feel he cared about my car issue and he gave great Customer Service . Thank you

JustinG

Sep 26, 2013

I had an amazing experience at United Nissan. I brought my Armada in for a few things and walked out of there the same day. Ruben the service writer was awesome, he made me feel comfortable and I felt like I was the only customer there. Even though they were busy he took care of me. He made sure I understood everything he was telling me. I even met the Service Manager Clayton, who was checking to make sure everything was going well. I will always take my business to United Nissan because of the excellent customer service I received. I am a customer for life!

Rosa Lopez

Sep 26, 2013

My two daughters and I are always satisfied when we come here. Not only do they treat you like you're the only customer there they do their best to try and help you with what every question you have!

ernestob23

Sep 25, 2013

Mr. Ruben Gomez was friendly and knowledgeable.I was a very good experience overall.I will recommend this dealership to my friends and co workers.

freefloink

Sep 25, 2013

i enjoyed the experience,i was treated great,my car runs better,i asked for extra floor covers and got them,my car was washed!

SuckeredBuyer

Sep 25, 2013

Went in for the least expensive used car on the site. It barely ran and had horrible interior problems-- which, in retrospect, I realize was their plan, just to get you in the door. Nobody would have bought that car. I ended up allowing them to upsell me and bought a new car. I could afford it-- My credit isn't great but I have a good paying job that I've been at for over two years. The next week they started asking for W-2s and bank statements I didn't have that were never requested when I was buying the car. If they told me I needed all of that, I would've gone somewhere else. Then, after two weeks and buying insurance for the car, they told me I needed a co-signer or had to return the car. There's nobody who can co-sign for me so I have to return the car. It's not their fault that I don't have great credit-- it's in the mid-600s-- but they shouldn't have sold me a car they couldn't finance to me when I provided all my credit information upfront! I was trying to buy a cheaper car anyway and just got suckered. I'll be buying a more affordable car elsewhere but I strongly recommend against this dealership.Also, they sent me a customer satisfaction survey. When I clicked No (that I was not satisfied) the link would not work. I clicked Yes and they directed me here. So Nissan also weeds out the bad reviews.

Diamond Princess

Sep 24, 2013

I had a very exceptional experience everyone was extremely friendly helpful and knowledgable I would definitely recommend going to united Nissan for your next car, from service to sales it was definitely a great place to buy thanks!

rudy rudy

Sep 23, 2013

always got my oil change at united Nissan sahara,never had problems yet.I hope I never will.thank you for excellent service.

Mverano

Sep 23, 2013

Excellent service from Isaac Rivas. Knowledgeable and friendly. We are a family of three and looking for a SUV, Isaac recommended the Nissan Rogue. The Rogue was perfect size for our family. I would recommend this dealership.

thequeen0618

Sep 23, 2013

Experience was awesome. Customer service excellent. brought car in for service, tech immediately signed my vehicle in. vehicle was serviced in a timely manner. Picked vehicle up before the end of the day.

Victoria

Sep 22, 2013

Took my 2013 Altima in for its first oil change. I was 5 minutes late for the appointment, but the service personnel took my car and had it back to me in about an hour. The service personnel made me feel that they were just working on my car and not the tons or vehicles ahead of me.

Juliesiordia

Sep 22, 2013

I love Carlos. Every time I have a service need or issue he is so helpful and goes out of his way to make it a walk in the park.

tayse

Sep 22, 2013

I've been a United Nissan customer since 2006. I want to thank Brian for the phone call to come and receive a free oil change. Not only was it needed I appreciate United Nissan care and concern. I also want to thank Roland for taking out the time to help me find the contact your company uses to detail your cars. Thank you United Nissan for making my day and treating me like family. God bless you all.

josfs

Sep 21, 2013

We had a Great experiance with Sahara Nissian we tried the rest then we came to the Best you did what no else could have done we are so pleased with our Nissian Frontier SV Truck and Our experiance at Sahara Nissian You Guys were Great Joe in Internet sale Came thru with the best Truck, Everything and Then some The Best, Thank You So So So Much We are Very happy Thanks Again We will tell evrey one about Sahara Nissian THANK YOU.

Ajurz

Sep 20, 2013

Service and contact with staff could not have been any better, this was my first visit out side of the purchase of my Altima and I am very happy with the car. Thank you United Nissan of Las Vegas.....................

Leticia Acosta

Sep 19, 2013

Every time I go to the service dept. Ruben flores is so friendly & professional & knows my name & is always excellent with my Nissan needs . Always very attentive & very helpful makes me smile every time I go to Nissan. I couldn't ask for better service cuz he is the best!!

Mark P

Sep 19, 2013

We just got our third set of Muranos and Altimas 2013s. The sales experiance was the best we have ever had by far. Now I received my first 3,000 mile oil change was due for my Murano and the same great experance continued. My Service Rep. Mr. Shant Ashikian who as assisted us with addtions to our vehicles was spot on with both custumer service from the begaining to the end everytime. We look forward to meeting Shant again in the near future for the Altumas routine maintainance. Keep up the great work United Nissan! Mark & Laela

juan2014

Sep 19, 2013

The service provider was kind and friendly. The service was efficient and effective. I am pleased with Ruben Gomez quality service. I will continue having my service done at Nissan.

hunkajunk

Sep 18, 2013

I was taken care of when I got there and everyone was very nice. Carlos took care of me and I don't have much else to say ,

Louis J. Herman

Sep 16, 2013

I would say outstanding Customer Service the sales rep, He know his job.

stephania8a

Sep 16, 2013

Roland my salesperson was absolutely amazing and nice, Ricky was so friendly, as was Carmin. they made this such a pleasant experience, will definitely recommend you guys to everyone

Grayce W

Sep 15, 2013

I have purchased 5 Nissan's in the last 3 years. Chris Cadet is awesome! Yesterday I had an issue with my new car and the service department took great care of me and waiting was not an issue the service will require me to return but I am pleased with the professional service I received! Thank you United Nissan!

lanthony

Sep 15, 2013

The 3 guys I worked with were super friendly & funny I didn't wait long They made my visit enjoyable for an oil change so early in the morning

rswanson1957

Sep 15, 2013

friendly,courteous, and very knowledgeable of their product. This the second Nissan we've bought from united Nissan and have had nothing but great experience in buying.

caking

Sep 14, 2013

enjoy the service i recieved the people are very friendly and care about their job and care to please the customers dont affer service that is not needed and keep me up on when and what service is needed

Ashley

Sep 13, 2013

I was a first time car buyer my salesman was wonderful and caring my finance manager was fast and kind. United Nissan rocks go to them get a car easy and ring the bell

gilbert de la cruz

Sep 13, 2013

Got to test drive several cars we came in with the intentions of buying a Nissan rouge test drove it. Came across a Nissan sentra came back to dealer found a nother sentra loved the color and style and fell in love with with that Sentra.

sas1489

Sep 13, 2013

had vehicle i wanted, took good care of me. worked with me. good job. worked out a good deal and price for the vehicle i purchased

awcortez

Sep 12, 2013

Been a United Nissan customer for over 10 years and still very satisfied with the service we receive. Will continue to service our vehicles here!

Sparkles1982

Sep 12, 2013

Carlos was so knowledgeable he knew exactly what's wrong with my car he didn't give me the runaround he knew his product and definitely NissanNissanI will recommend his service to any family or friends all relative that matter that need service. He was very friendly respectful and overall a great service advisor you rock Carlos.

bonkers123

Sep 11, 2013

Please just disregard all reviews I have writen here about United Nissan. Shortly after I submitted it United contacted me and offered to finally take my new Nissan Sentra into their dealership to address my problem's I have with it, and the service department. It's about time! I do believe however that if it wasn't for this Dealer Review service I found on my own, and used it, they would not of responded to me. That is at this time the only complaint I have about United Nissan. We'll see how they follow thru when I get my car into them as they directed me to do. I would like to take this opportunity to thank you for this Review service, and the very quick response it got from United Nissan. I would however like to leave my rating above the same "Very Bad" in all the categories I have marked, because they should of responded to my problems without my submitting a negative review before they done something. I hope this helps someone else if they've had the same problem with United Nissan. Thank you!

nellie7

Sep 11, 2013

Thank you for everything . Brian called to tell me how is my car and always told me that he will call me when ready to pick up.

Brian - Service Dept

Sep 10, 2013

We ahve found United Nissan to be a positive experience from buying the car to the service they provide. Friendly, good to work with and it seems they care about us, the customer.

132471201142

Sep 10, 2013

Desde momento en que llegue al consesionaro fui atendido con abilidad y cortesia, la persona q me atendio conocia bien su trabajo y supo fuiarme para adquirir un carro q cumpliwra xon las caractwristicas que estaba buaca do

EduardoNava

Sep 10, 2013

Brian was very professional when i arrived at the dealership to service my vehicle. The work was complete promptly and I was on my way. I also was approached by Homero who I had previously brought my vehicle and he was also curtious and wanted to make sure how was my vehicle running. Both Homero and Brian appeared to be honestly concerned about my vehicle and making sure everything was ok.

Mairamartinez85

Sep 9, 2013

Everybody we encountered at the dealership was extremely friendly and helpful from the moment we arrived. I would definitely recommend anybody I know to United Nissan.

nickhanks

Sep 6, 2013

I had to have my transmission replaced while driving from California back to Salt Lake City. The dealership took care of me in a very timely manner and they did a great job at setting expectations and following through. Chris was friendly, thorough and professional. Probably the best customer service experience I've had a a dealership. Give Chris a promotion and raise! Thanks guys, you made a frustrating problem with my vehicle relatively easy and smooth.

Jon

Sep 5, 2013

The gentleman who helped me was named Shant. He helped me out with my flat tire and verifying it was still under warranty. Even assisted me with a rental car. I definitely enjoyed the superb service delivered by this employee.

Marina

Sep 5, 2013

This is my third new car from this Dealership. Excellent customer service, shopping for a new vehile experience, excellent maintenance and repair service for my vehicle and my husband's. My husband has a 2001 Pathfinder and it is stil in great working condition becuase it is always serviced at this Nissan. I wouldn't go to any other Nissan to make a purchse, maintain or repair my vehicles. The staff here are the most professional, curteous, helpful and knowldgable I have ever met at any establishment. I am treated like family here. This last purchase was truly exceptional. I had one of the best sales representives I have ever met. He truly listened to my financial situation and to my needs and allowed me and my husband time to make our own decision and gave us all the necessary information to make an appropriate decission. I picked a car that not only meets my needs but is within my budget. I am 100 % stasified with my new Sentra SR. Love it. Thank you!

jrod33

Sep 4, 2013

I am very satisfied with the service homero Reyes provided was super great, also the mechanic wich name I don't know his courtesy and labor were excelent. Thank you.

maryace

Sep 4, 2013

I have my vehicle serviced for the past four years and always have been completely satisfied.. The service dept makes you feel like family.vega

rayjk55

Sep 4, 2013

My name is Ray K. My wife Lucie and I have been customers at United Nissan since 2004. This purchase of the 2013 Xterra is our 5th vehicle (leased or purchased) at United Nissan and Roland Lewis has been our salesman on each transaction. This is one fine individual! This transaction however, required the expertise of Mr. Nick Vosdoganis, and I can only say that this man made it his personal mission to deliver on the promise of customer satisfaction. We know that Nick is a very busy man with the position that he holds at United Nissan, yet he put everything on hold to make sure that we were being taken care of, and it didn't stop when the transaction was completed. We have been back several times since completing our deal and it's always a respectful greeting and a hug for Lucie. He is amazing! We would just like to thank Nick and Roland for their outstanding service and compassion towards us during this sometimes hectic transaction.

Jessicanaumann

Sep 3, 2013

Jayson Babbitt and Alex in finance were a excellent help to purchase my new car. Jayson Babbitt was very helpful with satisfying my needs with finding a car and was excellent with his customer service.

arroyoleo

Sep 1, 2013

I bought the vehicle (new) at this dealership and have had it serviced here ever since. Over the years their personnel have gotten to know me, and my vehicle even better. I trust the Nissan people and I've refused to let anyone else work on my vehicle since purchase. With your help, this vehicle will serve us well for many years to come. Thank you.

newmani

Aug 30, 2013

Me being a woman: there is sometimes machanical issues that I don"t understand. Shant took the time and patience to explain every detail to me. He made me aware of issues that was being taken care through-out my wait, and offered water.He knowing that I've being a customer with Nissan since 2008,he showed his appreciation to me with a zero balance. THANK YOU!!!!!!!!!!!!!!

dapat

Aug 29, 2013

Mr. Tony Thomas has a very expertise customer service relation and I recommended him for up more a better position in the services of Nissan dealership . He is one of the most employee in service has a better skills.

criss0225

Aug 28, 2013

My Service experience was , as always, very pleasant !! Tony Thomas, always takes care of my car, and is very courteous ... The Dealership is always clean, incl. the rest room ...They always wash my car, after service...which is appreciated, since I am a Senior Citizen, and a Woman !!!! The waiting area is also a nice area , with a large TV, etc., Sincerely, Ms. Bobbie Siordio

doppy

Aug 28, 2013

This guy is what service is all about. I recommend a promotion. He was a great help. I would go to him on any problem o have

HAW

Aug 27, 2013

My 5 rating for customer service is for the Service department. The sales and parts department were greatly lacking in customer service, but both of my experiences with the Service department were successful and will retain my business as long as it continues to be so.

KAT BUENA

Aug 27, 2013

As soon as I arrive appointment or not I am taken care of with top customer service. I'm at ease when my car is getting maintenance. I feel genuinely cared for.

SelenaNR

Aug 27, 2013

Chris was very nice and helpful. Excellent customer service. Even though he was a trainee, he was very knowledgeable of what was needed. Excellent service.

Deon G

Aug 26, 2013

I was in the middle of bankruptcy and the dealership treated me as if I had great credit. They worked with me and put me n the car that I liked at an affordable rate. I then brought in my friend and the did the exact same with her.

ginnyramirez395

Aug 26, 2013

thanks united nissan for everything you guys did for me. Everyone is so friendly and kind. I will definitely recommend you guys to all my friends and family. Thanks again united nissan you guys are awesome!

tege55

Aug 26, 2013

Shant Ashikian was very helpful in communicating the needs and concerns of my car. Employee like hem that help me feel good to have my vehicle serviced there.

bclaveria

Aug 25, 2013

Nice dealership. A little hard to negotiate, at first wouldn't take no for an answer...but after about and hour of playing hard ball we were able to agree on a deal everything went smoothly. I'm glad Rod was persistent because now I have a car that I love and made a new friend. Everyone is friendly here, and is fast, except for Fred in financing..but he's a boisterous and friendly person. overall I am very satisfied and would tell everyone looking to buy a new car at a good price from good people to go to United Nissan!

Neicey

Aug 24, 2013

It was a very great experience, the customer service was very good.? I was in & out , and I was very happy they washed my car when they were done fixing it.0

rudymd

Aug 23, 2013

WE HAD JUST BOUGHT OUR CAR A FEW WEEKS AGO [ALMOST A MONTH] WHEN MY TIRE WENT FLAT WE CALLED THE DEALERSHIP TALKED WITH BILLY EMERSON IN SERVICE HE TOLD ME TO COME RIGHT IN AFTER CHECKING OUT OUR TIRE HE FOUND THE TIRE HAD A DEFECT AND REPLACED THE TIRE AT NO CHARGE TO MY SHOCK ALL THE STAFF I DELT WITH WHEN I BOUGHT OUR CAR CAME OUT TO SEE WHAT THEY COULD DO FOR US .I TOLD THEM ALL WAS OK AND TAKEN CARE OF BY BILLY. WHAT A GREAT STAFF OF PEOPLE AT THIS DEALERSHIP THEY DONT FORGET YOU AFTER THE SALE AS IN ANY BUSINESS ITS ONLY AS GOOD AS ITS PEOPLE WHO WORK THERE AND UNITED NISSIAN IS ONE OF THEM JUST A GREAT PLACE TO BUY AND FOR SERVICE KEEP UP THE GREAT WORK DR M RUDY

carloseduardo

Aug 21, 2013

Joe was a great, Nice and very friendly. I ,m very pleased with my truck and will continue to buy Nissans from this location. Thank you

chicky997744

Aug 21, 2013

Mike from Internet sales was helping on the floorI left my gps and remote in my trade and he made sure it was safe for me to pick up days laterAnd he answered his cell phone!first try

johnnygaul

Aug 20, 2013

ASK YOURSELF, IF A FAMILY MEMBER,FRIEND OR CO WORKER ASKED YOU WHERE DID YOU BUY YOUR NISSAN. MAKE SURE YOU SAY UNITED NISSAN. THEY WILL GIVE YOU 1.9 PERCENT INTEREST RATE. THEN TELL THEM AFTER A YEAR AND A HALF YOU ARE STILL $10,000.00 UPSIDE DOWN. NOW IF THEY STILL DECIDE TO GO TO UNITED NISSAN YOU DONT HAVE TO FEEL GUILTY BECAUSE YOU TOLD THEM THE TRUTH UNLIKE UNITED NISSAN.

karissa2013

Aug 20, 2013

IJUST CAME W/ MY SISTER WHO JUST BOUGHT A BRAND NEW ALTIMA 2013.I WAS SO IMPRESSED W/ THIS NEW MODEL THAT I DECIDED TO TRADE IN MY VEHICLE.THE NEGOTIATIONS WAS BRIEF AND I GOT THE PAYMENT THAT I WANTED,KARL FORMAN GAVE ME A GOOD OFFER THAT I COULD NOT RESIST.I WOULD NOT HESITATE TO RECOMMEND MY FRIENDS TO THIS DEALERSHIP,EVERYONE WAS PLEASANT AND PROFESSIONAL.I WENT HOME THAT NIGHT HAPPY CAUSE IM DRIVING THE BEST CAR W// ITS TOP OF THE LINE OPTIONS.THANK YOU GUYS.

wayneweiswasser

Aug 20, 2013

I was fifteen minutes late for my appointment. Billy took the car right in. It turned out the repairs needed were more extensive than was first thought, but rather than keeping me at the dealership after waiting for two hours, he helped get me into a rental car because I hadan 80 year old relative with Parkinson's disease waiting for me to pick him up and take him grocery shopping.The rental car turned out to be a Nissan Rogue, which I enjoyed driving and will consider trading in my Altima for, down the road!Keep up the good work!

Romeo4

Aug 19, 2013

Nice people. I have a great deal with my car they give me lower apr. the manager they do whatever will just to make me satified

donaldrocks

Aug 17, 2013

Whenever I go to Nissan to get my car serviced they come up to me quickly I never have to wait very long. They ask why I'm here and if I have a service person I like to deal with and I always say Shant Ashikian. He is always nice and friendly to me. He gives me updates on what needs to be done with my car and explains the reason why and the cost. He always works with me on the price of the service being done. Whenever I bring in my car no matter how busy they our I never seem to wait longer then 2 hours. This current service they found something wrong with my car I wasn't expecting and they had to keep it overnight to fix it. Shant explained what was wrong and I received a free rental car until mine was ready. The rental car was my make and model just a year newer. The next day after I got my car back we drove it home and wouldn't you know it the battery died. I was able to get a jump and took it right back to Nissan. They were quick getting a battery and replacing it at no charge to me even though it was no longer under warranty. I love Nissan cars and would recommend them to anyone.

Carol D NV

Aug 16, 2013

I have purchased 5 Nissan vehicles from United Nissan and I give all my experiences with them an overall excellant. From oil changes, to setting up the blue tooth which I couldn't figure out, to the many purchases, it's all a pleasure with United Nissan. They are all friendly, helpful and there to help you and they want you back, it's abvious.

1queen

Aug 15, 2013

This is my 3rd purchase from Nissan, Souk is a very personable sales person, there has been times I was in for a service visit and if he saw me he spoke and whats surprising was he remembered my name which meant alot I wasnt just another face to him. Also Elsa in Customer service solved a problem for me whiche meant alot and it showed me that United Nissan does sincerely care about there customers.

2Remark

Aug 15, 2013

As always Brian is a great service rep, friendly, courteous and extremely knowledgeable about our vehicle. I'd recommend him to everyone. Brian never forgets a face and always gives me a warm welcome.

akkmom

Aug 15, 2013

All of United Nissan's employees are very friendly and helpful. I was in for scheduled maintenance today and the total appointment time was under 45 minutes!

Topdun

Aug 15, 2013

I always fweel welcomed at United Nissan. I have worked with Brian Hinkley for years and he is the main reason I keep returning. He is honest, straight forward, and does not recommend repairs I don't need. I have used other Nissan Dealers and have not had this experience. People like Brian are few and far between and United Nissan is lucky to have such and individual.

wendymoreno

Aug 15, 2013

Just great experience, I buy what I want, love my new car!!!! my sales person was great, hope next year I can go change my other car whit you

CynthiaK

Aug 14, 2013

My service advisor, Homero Reyes, is without a doubt the best in the business. He is always friendly, helpful, and knowledgeable. I trust no one else with my vehicle maintenance and repairs. He is truly an asset to the United Nissan team.

Damon Geary

Aug 14, 2013

I purchased two new Fleet vehicles and was in to the dealership several times over a couple of months. My corporate office was dragging their heels on making the purchase, but every time I went to United Nissan Ryan Najarro met me with a smile and fantastic customer service.

Dida

Aug 14, 2013

I have been taking my car to United Nissan for several years now, and I have to say that I am completely satisfied as always. My service advisor Shant A. Is the best. He makes sure that I only get the best service that I deserve. He is honest with my car issues and will try to help me solve the problems all the time. I am confident that my car is getting fixed the right way!!

DavidShrum

Aug 14, 2013

We were extremely pleased with our sales representative, CHRISTIAN LARSEN. He continues to provide us with the right, safe car for us. We trust Christian!

joleenmarchand

Aug 14, 2013

We were very pleased with the service we received on our Nissan Juke. My lttle Juke needed a 25,000 mile service. They were able to squeeze me in when it was convenient for me and go above and beyond the call. Our service man helped us find out information on my update to the navigation and took care of the recalls on my car. He was friendly and very helpful. I will look on my paperwork and find out his name and definitely use him again.

Lenore89

Aug 14, 2013

Rubin was very friendly and when I go there I never have to wait too long. The employees that wash the vehicles are very nice also.

Maximum Maxima

Aug 13, 2013

The staff found that my car's battery was in poor condition and most likely would not make it through our hot summer. I didn't ask for this battery check they just did it along with several other checks. They were able to replace my 2+ year old battery in minutes and for once, I didn't get stranded with another dead battery. Service like this makes me a loyal customer and I'll be leasing my next car from United. Thanks, Rubin for going the extra mile and taking special care of my ride.

chihuhu

Aug 13, 2013

I was helped as soon as I arrived and then I asked for Shant to take care of me. He is always pleasant and attentive. He pays attention to what is being said and he asks pertinent questions. After a short time, after he took the car, he came and explained it would be necessary to keep the vehicle for 2 days and what the repairs were. He showed me where to arrange the rental car. 2 days later I came back and picked up my vehicle.

forexace

Aug 13, 2013

Check-Engine light was on and my Xterra needed a maintenance service plus shocks' replacement. Brian Hinkley was very helpful not only in giving good advices on other issues such as better a/c freon replacement but also called to make sure service parts be in stock so that jobs could be started immediately. He also made the loaner car process smooth. Great services from Brian Hinkley, as always in the past.

MelissaHoffman08

Aug 13, 2013

(This little spot here will not take what I type this is my third attempt.) I think Shant is very warm and helpful. I brought my car in for an oil change and the employees there made me feel welcome. I would like to thank first and foremost Shant for hi help, Goran for his kindness, Linda for her assistance, and Pablo for helping me out. They are all very kind and I will refer all my friends back to United Nissan.

PJAMMIE12

Aug 13, 2013

I was treated very well when I brought my car for service and when I purchased it. I will continue to do business with this dealership as long as they continue to be professional and courteous.

rudymd

Aug 12, 2013

I WAS SHOPPING FOR A NEW CAR AND DID NOT KNOW WHICH KIND WE WANTED . WE STOPPED AT A FEW DEALERS WITH NO LUCK AS THE SALES STAFF HAD THE THOUGHT TAKE IT OR LEAVE IT DID NOT OFFER US A GOOD DEAL FOR OUR TRADE OR LOAN RATE . WE STOPPED IN TO UNITED NISSAN WAS GREATED BY MIKE MUDGE AN EXCELLENT SALES MAN TOOK US ON SOME TEST DRIVES AND WE FOUND A CAR WE REALLY LIKED AND THEN MIKE TOOK US TO MEET JASON CHENIN WHO WAS AS NICE AS HE COULD BE TREATED US LIKE FAMILY JASON GAVE US AN EXCELLENT PRICE FOR OUR TRADE IN AND HE AND MIKE GAVE US A GREAT DEAL ON OUR NEW ALTIMNA SL TOOK US TO MEET SAMALMASI IN FINANCE WHO WAS VERY UNDERSTANDING AND HELPFUL IN GETTING US A LOW INTEREST RATE THEN WE MET ELSA CISNEROS WHO EXPLANED EVERY THING ABOUT OUR NEW CAR AND THEN SOME ELSA TOOK US TO MEET BILY IN SERVICE AND HE TO WAS AS NICE AND FRIENDLY AS HE COULD BE WE FELT LIKE WE OWNED THE STORE [NICE FEELING] WE SET UP A DAY TO TINT OUR WINDOWS I HAD TO CALL ELSA AND THATS WHEN I TALKED WITH TINA BALIGAD WHO WAS ALSO SO VERY NICE AND HELPFUL IN SHORT THIS DEALERSHIP TREATS ITS CUSTOMNERS LIKE FAMILY THIS IS MY FIRST NISSAN AND IT WONT BE MY LAST JUST A GREAT DEALSHIP FROM START TO FINISH WE NEED MORE PLACES AND PEOPLE LIKE THIS THEY KNOW HOW TO TREAT THERE CUSTOMERS AND THATS WHAT WILL KEEP ME COMING BACK THANK YOU M RUDY MD PhD

77Unhappy77

Jul 11, 2013

Horrible service after my sale! Haven't had my car but over a month, already needs 4 new tires! They are dry rotted! Horrible! This is not how a car buying experience should be!

Bonnie and her JETS

Jun 26, 2013

This is my 3rd purchase at United Nissan. I would never go anywhere else. Great prices, great salesperson Christian, great finance department and great cars. Don't mess with perfection. It doesn't get better than United.

erikas3angels

Jun 24, 2013

Best experience. I had bought a car years ago from another dealer and it was just a drag. I understand that all the paperwork takes time but at United Nissan,the employees are very efficient and friendly . So you don't notice the time. I was so pleased with the service that I referred my mother to United Nissan.

jhuxtable

Jun 19, 2013

We went in for an oil change, but, the car needed some warranty covered repairs. Shant quickly got us into a loner and our car was ready the following morning, as promised.

awesome91

Jun 18, 2013

I like the way that this dealer treat it us . He was a good dealer, he made sure we had the best offer and our best interest on what we were looking for.

terry89031

Jun 15, 2013

This is the worst Nissan dealership I have ever been to and I have been buying Nissans for over 20 years. It was one mess up after another.

Carlos Mojarro

Jun 14, 2013

Brian Hinckley from the Service department provided great customer service in spite of the network being down for maintenance. He did not wait for the network to be online; he made phone calls to get my vehicle serviced as quickly as possible. I thank him for his professionalism and outstanding customer service.

lindaofficer

Jun 13, 2013

Shant was very helpful and took care of everything for me, including getting a rental car for me very quickly, since the service would take most of the day.

sherbnv

Jun 13, 2013

Brian always takes care of me. He keeps track of what is needed. He recommended something for my A/C, I think Artic Breeze, which has really helped with the cooling factor. Just renewed warranty at level suggested by him as I fully trust what he does. Thanks

millen

Jun 12, 2013

Brought 2004 Nissan Frontier for engine pinging and tapping noise coming from engine, also needed A/C checked. I had the truck there before 9 am, I picked up the truck just after noon, I was told that the pinging noise was caused by " loose intake boot" and that it had been corrected. The A/C apparently has a leak on "low side hose". I was charged $117.14 to "tighten" the intake boot and given a recommended work list which includes timing belt, water pump, and fluid replacements, along with A/C repair the cost estimated was $2169.95. When I first inquired about the vehicle inspection and diagnosis I was told it would be $95. I also asked the gentleman if the vehicle would be road tested and I was assured it would, when I dropped the vehicle off I again asked if it would be road tested, as the engine pinging occurs during acceleration, again I was told it would. When I picked the truck and told the problem had been corrected and told I owed the $117.14, which included a $3.00 "hazardous waste charge" and $14.70 for "shop supplies" (still have no idea what waste is created and shop supplies are needed to tighten bolts or screws ? ) I was assured that the truck was ok, I also discussed bringing the vehicle in for the rest of repairs to be done. I am upset to report to you that the truck, after normal and acceleration, continues to ping, the tapping noise still exists. It's as if nothing was done to it. I can't believe that your staff would release the vehicle without being 100% sure that their diagnosis was correct, or solved. I called and spoke to Mr. Flores, he suggested that I bring the truck back and ride along with one of your technicians so that he can "hear" what I had paid you to solve ! I am really disappointed with the way this all went, I am a small business owner and my time is valuable, I cannot waste another half day hoping that this time maybe your staff will do their job correctly. I am also not sure if I would trust your shop to finish the repairs needed, and specially after finding out that just the timing belt, which essentially is a rubber belt, would alone cost $1500. I am sure I can have all this repairs done elsewhere including the A/C for around $1000. I am really upset by all this and am considering filing a formal complaint. I would prefer to have the money I paid refunded, and hope that in the future your staff would focus more on better customer service. Invoice # NICS657583. Feel free to contact me (702) 524-1429, Thank you, Julio.

4MYBYZ

Jun 11, 2013

United nissan has impressed me everytime I go back for a service but this time was different. Billy Emerson did exceed my expectation ever further. A good asset for united nissan. He truly delivered what customer service is all about. Thank you so much for this exceptional experience. I'm a very much and way beyond satisfied customer even when all I need was a oil change. Thank you so much. All my service will be done by united nissan and hoping to do more business with billy Emerson.

oscargalvan27

Jun 11, 2013

The friendliness is great and customer service too! the time that you said for the service is not closed but you have a lot of options to do a good experience the service.

Sowaseed06

Jun 9, 2013

I value this dealership. Customer service was phenonmenal. The finance department was awesome. I will and have already referred customers. The overall service was superb!!!

justpam007

Jun 5, 2013

I previously drove a 2009 Cube. Loved it. Called on a Friday. Got Jason, told him what I wanted. and Presto - on Monday he had my perfect new Cube with all the bells and whistles and I purchased it that day. Jason and staff great. Customer Service outstanding. Have recommended Henderson Nissan to several people, and found out my cousin purchased a used vehicle four years ago and one of my friends was purchasing the same day I came in. My husband and I are totally impressed with THIS DEALERSHIP. Highest rating that could possibly be given. Over and above and beyond what I expected. Actually made purchasing a car an event to celebrate. Kudos, especially to my salesman, Jason Morales.

superjakej

Jun 5, 2013

Was a good experience. The staff was friendly and they took care of me. Chuy did a great job showing me the best options for me.

paseo22

Jun 3, 2013

Ryan was a great sales rep. Very helpful and honest. Would buy another one or recommend to a friend. The car deal really felt like a "win-win" for both parties

jessicaochoa2011

Jun 2, 2013

I do not have any negative comments to say about the staff. They were all extremely helpful and made it a great experience for me.

glenue25

May 31, 2013

All the employees are very well accommodated, they gonna feel you to be comfirtable to them and mist of alk very convincing. And they will not allow you not allow you to bring home what you purchase at a very low cost

Tyc

May 30, 2013

My service guy was great Carlos Jimenez was very polite and helpful he made sure all my concerns about my car was met I very much appreciate all that he did to make my visit a returnable one thank you

Klee Kai mom

May 27, 2013

Working with Roland Lewis was a GREAT experience! He made the purchase of my new vehicle very easy and with absolutely NO pressure! He worked very hard to get me into the vehicle I wanted at a price I was willing to pay! He actually managed to get me a monthly payment that was LOWER than what I had requested! I would recommend anyone looking for a new Nissan to call Roland and let him help you!

JG CAR FAN

May 24, 2013

THIS WAS MY THIRD PURCHASE FROM UNITED I WOULDNT BUY A CAR OR HAVE IT SEVICED ANYWHERE ELSE SIMPLY SAID THEY ARE THE BEST!!!!!!!

gaia3693

May 24, 2013

I needed to have my car serviced and thought there were serious issues. Service was able to do an analysis, determine the areas of concern, and correct those that were most pressing. While there are additional areas to be addressed, I was able to get back to work without too much time lost. I've scheduled an appointment to get the other issues handled; at a time that will allow me not to be in conflict with work, but able to resolve the outstanding items.

grablek

May 24, 2013

I drove up to the bay at the service area. A man waved me in and said welcome to Nissan. He said his name was Tony and asked what i was there for today. I told him it was my first service. He then told me i could wait in the waiting and he would have my car ready in 35 minutes. He was early when he returned my car.

scooper08

May 24, 2013

the first part of my experience was a little stressful as with any car purchase, there is a lot of waiting which is expected and I did not leave with what I was looking for, overwhelmed and very upset feeling pushed in to a vehicle I was not happy with I went back the same day and although it was not the most pleasant experience with one of the gentleman (more waiting and not very good customer service especially with me being frustrated) however the owners son, the gentleman doing my insurance and Ricky yan as well as a young lady at the end of the evening helped me tremendously and with great customer service , I am truly happy with my new car now and I would go back, I am huge on customer service it will truly make or break a deal so I thank all of you who helped me out. :)

nwo4life

May 22, 2013

Sedric was awesome as a salesman very nice and informative. The csi team was very helpful, and sam in finance really was nice and approachable.

Phoenix11861

May 18, 2013

After Negotiating My deal, I kept noticing Discrepancies on ALL of my paperwork... I caught most of their (supposed) Errors. However noticed 2 days later More errors... THEY SCREWED ME... And They wont fix it... DO NOT BUY FROM THEM... They will Screw you...

Ali bday girl

May 15, 2013

I had an amazing experience at united Nissan. The Internet representitive Alex Chavez contacted me within an hour of my request online and was extremely helpful, saying that United Nissan would be able to work with me and got me to come in. After Alex showed me a few models, she brought in the man that made my day exactly what their name tag says "exemplary customer service", Jason Babbitt made my first car buying experience a pleasure. He went above and beyond what he had to do to ensure I got what I needed (which ended up being exactly what I wanted). He continuously checked up on me while going through the finance process with Fred the finance guy, who I must say a huge thank you to for bringing car insurance to my attention. I went from being about to lease a vehicle to buying my dream car! And on top of that Jayson gave me a referral to an insurance agent that gave me the best quote and rate I could have asked for. The entire staff was extremely friendly and welcoming and again Jayson Babbitt really was the one who made my dream of owning a brand new 2013 Versa SV possible! I could not have asked for a better birthday present and he made it possible. Thank you Unites Nissan, you have made a customer for life and possibly an entire family of customers in the near future!

Butch

May 15, 2013

always sastisfeid with the service dept. Have been dealing with them for over three years. My wife and myself both owned Nissans.. I purchased my Nissan at this dealership because I have been completely satisfied with the service I have received at this dealership

golfnut

May 15, 2013

This is our third set of Nissan vehicles. The first two sets were bought from other dealerships, however our experience this time with United Nissan (E Sahara Blvd)was outstanding and by far the very BEST from start to finish!!! Other dealerships should mirror United Nissan's "custumer service" policies. Every single person we came in contact with was friendly, helpful and knowledgeable. We didn't experience the usual and typical runaround as people expect to receive at dealerships when buying a car. Rather, United Nissan made our car buying experience a real pleasure, the way a car buying experience should be. Thank you very much!

trower

May 15, 2013

was done in a timely manner which is important for me. time is money

Warehouse

May 15, 2013

Always excellent service. Acknowledge the excellent customer service of Mr. Ruben Gomez. Thanks a lot!

Lindysu

May 13, 2013

I was totally satisified with my vehicle purchase. Salesman was knowledgable; paper work process wasn't too painful.

Danny

May 12, 2013

This was a very good service. The saleman did everything he said he would for the estmated price.

fredd

May 12, 2013

very nice and good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ironsi

May 12, 2013

It has been a while since I had experienced the atmosphere of an auto dealership and I was pleasantly surprised at the enthusiasm and seemingly genuine desire to please the customer.

luvs nissan

May 9, 2013

Alex Toma was my salesman. He was knowledgeable, friendly and NOT pushy! He made this a pleasant experience instead of a dreadful experience. The only thing I didn't like was that it took 6 1/2 hours to complete the sale.

Randy the musician

May 9, 2013

Shant always makes my experience great whenever I come for repairs. Nice to have someone that truly cares. He takes the time to hear my concerns and he has great patience, I don't feel like "I'm getting the run around"! Best experience I've ever had at getting car service!

Sassy

May 9, 2013

The staff is always friendly & knowledgeable, Mr Ruben Gomez made sure repairs that were imperative were taken care of & suggested other things/regular maintenance for next visit.

Gregory

May 8, 2013

nice car 8888888888888888888888888888888888888888888888888888

happy driver

May 8, 2013

your seals team is the best in vegas I will never buy a car at any dealership but this one

patvaughan

May 8, 2013

Chris explained what he felt he could do and followed through on his word. I respected this and purchased the Altima. If he had come back with some different song and dance then what he originally said then I would've felt he was trying to hook me in instead of being honest so then I would have thanked him and left.

Micki

May 7, 2013

After buying my new Versa a couple of weeks ago, there were just a few minor things that needed fixed/adjusted. They got me right in, took care of every detail, and got me in and out of there with efficiency. Everyone in the service department is extremely kind, courteous, and very knowledgeable. I highly recommend this dealer, not only for the purchase of a vehicle, but for the service as well.

noname

May 7, 2013

I was traveling from Denver, CO through Utah on my way to visit family in Tempe, AZ. I started having car trouble in St. George, UT on a Sunday. There was only one auto repair facility open in St. George and they were not able to fix the problem. I decided to see if I could make it to Las Vegas. Fortunately, it's mostly downhill from St. George to Las Vegas (the problem affected acceleration). I made it to Las Vegas. On Monday morning, I took my car to United Nissan. They were able to diagnose and fix the problem in a couple of hours. I had a smooth, trouble-free ride to Tempe, AZ.

danygma

May 7, 2013

The staff was very attentive to my needs, I originally came in for a oil change and was able to be provided with a good deal on a new car as well as a good deal for my used car. Everyone was very friendly and even when the process was taking awhile to complete Javier took me to lunch as the food on site had pork and I have a pork allergy. While I informed Harvey from finance about my travel situation he agreed to expedite the order to attempt to get my green slip back to me prior to my business trip. I believe I was given stellar service and would recommend this dealership to any one would would want good customer service, friendly staff, and great prices.

Ramon

May 6, 2013

Great Customer Service they take care you the minute you arrive to the Dealer

loretta

May 5, 2013

because i have a chariot attached to my car i wasn't sure nissan could service my car. i had been advised that repairs had to be don over a pit only, not on a lift. Clayton, the service supervisor solved my problem and i am able to continue servicing my car with nissan as needed. thank you.

david

May 3, 2013

If the red air bag warning lamp illuminated. wire harness

SloSlo

May 3, 2013

The total buying experience ws exceptional from beginning to delivery and after.

slow driver

May 3, 2013

Enyoy going to get my car serviced at dealership. I get greated well and staff are excellant.

Zumba

May 3, 2013

Ruben Flores was very helpful explaining repairs to be done.

car rental

May 2, 2013

A special thank you to sean from repairs, really went the extra mile for us to repair a faulty transmission that left our client stranded in the highway! Again a big thank you to sean and the whole team at united nissan service and repair.

Wenie

May 2, 2013

all that helped us were very knowledgable. they went out of their way to make sure we were 100 percent satisfied. our salesman called the next day to check up on us and the car. very nice of him.

barbarasellslv

May 1, 2013

Shant is very helpful, knowledgeable and the mechanic who always gets my car always makes it run like new. Wonderful experience when u r female.

sushamel

Apr 30, 2013

homer reyes is very friendly and professional and is always helpful to us. we always wil think Nissan first when buying a new car , this is my third Nissan car and I love it.

Over the hill

Apr 29, 2013

Ilia Muhhin was a very friendly proficient salesman that would not give up and covered ALL details of 3 different models he showed us, and after 31/2 - 4 hours we agreed to buy. As a person that I am with former sales experience. I would have to tell Ilya as the saying goes. "A bird in the hand is worth two in the bush!" His Preserverance paid off. He should be given a Preserverance Award.

nellie7

Apr 29, 2013

Homer has alway help me with my car and has told me the needs and concern. Thank you very much for everything. This is the first time i have received this kind of sharing experience----This is a good idea. Homer is very valuable and takes care of his people.

Damele

Apr 28, 2013

Was a bit frustrated when we got to the dealership as we had a 7:00 appt with James Mettler and he wasn't there. We had exchanged several emails confirming we would be there and he was a no show.. Turned out to be a good thing as Chris Cadot was great to work with.

Anthy

Apr 27, 2013

Brian made it a very good experience, bring my car to United Nissan.

Nancy

Apr 26, 2013

The staff is friendly.The dealership is clean and kept up.And they wash my car.

none, none

Apr 26, 2013

Reuben Flores, the service manager who took our info made sure he understood what we wanted besides the scheduled oil change. He wrote everything out carefully so the technicians would have the best chance to find the problem, and they found it, fixed it, and let us know what it was! Excellent Team!

Ria Marie

Apr 26, 2013

I had broke down (in my husbands 2011 altima) in vegas, while attending a soccer tournament for my daughter. I had no idea what was wrong with my car, all I new it wasn't turning on. Once I got towed to United Nissan, I was approached by Carlos. He assured me he would figure out what was wrong. My fear was that it was 6pm, and I knew the car rental places are closed by now. I was unaware I even had an extended warranty. He then placed me in an a rental, asked if I needed anything else and said he would handle everything. not to worry,and he did. Next time I'm in Vegas, Carlos is , and always be my go to guy when in need of help with my car.

mundhi23

Apr 25, 2013

Homer Reyes made my visit a very pleasant one he's very courteous ,friendly and attentive ,I am glad he was my advisor I found a new friend :-)

patq

Apr 25, 2013

It was because it was Nissan and very close to home. They were willing to talk to me about a trade-in where other dealerships would not.

junior1102

Apr 24, 2013

Hi, my experience with the service guy,{shawn} was very helpfull because he explaine to me all that it was going on with my vehicle and how to take care of it,he was hands on the job,and the mecanic did not took to long to get my car done,so Im very happy with this guys they know what they doing ,and know how to help the customers,thank you guys and of course I will recomend this dealer to my family and friends see you soon.

Bobby

Apr 23, 2013

Very friendly and professional sevice completed while I waited very good experience

barb12

Apr 23, 2013

As always, received a great experience and Shant treated me exceptionally well. Your service is a major reason that we purchase vehicles from this dealership.

bigb70duece

Apr 23, 2013

Everytime I go to the service dept, I always deal with Carlos Jimenez. He is extremely professional and has A+++++ customer service. Overall I am extremely pleased with this employee and this dealership. Keep It UP!!!

pwarsh

Apr 23, 2013

Brian is very friendly and takes the time to explain the details and service. He goes the extra mile to make sure that you are satisfied with your service and have all your concerns addressed.

Ponc888

Apr 22, 2013

I got my sentra back today to find a cut/rip in my drivers seat that wasn't there before. I went in to united nissan only to refinance my car and was hustled into taking an Altima home to "test out" after repeatedly saying no. When I brought up the rip I saw to the salesman, manual ayala, his response was offensive and I requested to speak with a manager. I go inside to speak to the the manager, DJ, he spoke to me as if I was senseless. His body language was beyond offensive and he never let me speak. When I tried to say anything he cut me off and finally walked away. I wish I never purchased my car from united nissan and I will never recommend them to anyone or ever do business with them again.

RonReno

Apr 21, 2013

The staff was friendly and helpful but most of all understanding.

lore1

Apr 21, 2013

I love the car I have, but the price I wanted was not satisfied for me, anyway I needed the car. Team work was good.We wanted to have somebody who spoke Spanish, and we had them. I heard about a $25.00 gift card I did not got it.In general everything was good.

nannie1993

Apr 21, 2013

I have had my car service at United Nissan for more than four years. I love the individual attention I recieve as soon as I pull in the service department. Shawn (sp) has been the only employee I work with. He help understand what exactly will be happening to car. I don't speak mechanic, so Shawn will explain to me like I am a five year old. I like that! Keep up the good work!

Nissan Fan

Apr 20, 2013

The service was quickly done and I waited only 40 minutes. The agent was friendly and helpful. There was wifi available. The waiting room was pleasant.

Zelle

Apr 20, 2013

It's nice to know that you can rely on a service rep that is honest and reliable. Always there to make sure that the job is right and to assist in all ways possible.

Evansee

Apr 20, 2013

Friendly courteous terrific service writer. Comfortable and spacious waiting area with tv, fresh coffee and free internet service provided. Clean bath room! Overall a terrific experience.

erika

Apr 19, 2013

found a small leak in the left rear tire.......help was immediate and kindly administered...your the greatest

JaneyA

Apr 19, 2013

I came on for a free window tint from when I purchased the vehicle. Upon pulling into the service drive, I was promptly greeted by two gentlemen. One took the mileage on my vehicle, and the other directed me to Mr. Jimenez.Mr. Jimenez wrote my information up, and directed me to the customer waiting lounge. The waiting lounge was comfortable, and provided wifi. Great for me, as I was working while I waited for my vehicle.The tint service itself took about 3 hours. Not unreasonable considering. They also provided a courtesy wash for my vehicle. Overall pleased.

Erica

Apr 18, 2013

I had a little problems when purchasing the car, but overall they were really good and the service department was great and very friendly..

kena dee

Apr 18, 2013

Jason Babbitt has awesome customer service skills. Mr. Babbitt explained every detail that was performed and how important it is to keep up with the maintenance on the vehicle. I felt so comfortable at this dealership. I wanted to say thank you for taking that extra time with me when he was so busy. I brag about this dealership at work every single person at this dealership is so helpful and that is hard to find.

knics

Apr 18, 2013

I love bringing my car for service at United Nissan. Everyone that I come in contact with is very friendly and the quality of service is excellent. I always go to Shant Ashikian for any service I need done to my Maxima. He is great to work with and he is always on top of what I need done to my car. Shant is great at what he does and I will continue to go to United Nissan because of him. Thanks again Shant!

Radie

Apr 17, 2013

My service was fast and free! I was in town for a girls weekend, my transmission went out on me, they fixed it right in time for me to be home that Monday!

Retail manager

Apr 17, 2013

Shant is a great represenitive for the Nissan service department , he goes above and beyond the call of duty to make sure you are completely satisfied. The loyalty from him is the reason why I return every time for all of my car services and car purchases. He is a definite canidate for supervisory promotions when the opportunity becomes available .

Armando

Apr 16, 2013

I definitely like the service I received each time I go there for a service to be done on my vehicle.

Crafty

Apr 16, 2013

Jason from yur service department tok excellent care of my car and me. I had everything I needed and my car is running great. Thank you, I feel I can always count on Nissan

josegu

Apr 16, 2013

The Las Vegas Nissan on Sahara has always provided great service. They check everything and let me know early if there is a problem. This Nissan is ten times better than the one in Reno.

Don't have one

Apr 15, 2013

The staff was very friendly and the facility was clean.

GG Vegas

Apr 15, 2013

Tony is a great customer service consultant. He was friendly, efficient and most importantly expedited my visit. Give him a raise!!

luis villeda

Apr 15, 2013

humer is very good costumer service he give me a lot recommendation for keep my car running good he is very friendly he knowa hisw job

Markus

Apr 15, 2013

Excellent service given by Homer Reyes. He takes the time to explain to me what is needed and always gives me options to work with.

RedMax2013

Apr 15, 2013

Dear United Nissan- You should know that Roland Lewis is a Hall of Fame Nissan sales professional. Mr. Lewis worked for over 3 months to order, manage and shepard our new Maxima for us. A true professional, Mr. Lewis sets the standard for all auto sales people. Frankly, if all automotive sales people were like Mr. Lewis, then maybe we'd stop hearing all of those "used car salesman" jokes. The fact is that Mr. Lewis is an intelligent, honest and courteous gentleman and we will refer anyone looking for a new Nissan to him in the future. Thank you, John and Karen Illes

jfrank6874

Apr 15, 2013

Humero was amazing I'm his costumer service. definitely going above and beyond to help me understand needs of service for my vehicle considering I am a first Time car owner

mjweathers17

Apr 15, 2013

Well please with the service at this site and service was done in a timely manner. Brian H. as always was very helpful in answering my concerns.

ayawna

Apr 7, 2013

DO NOT GO TO UNITED NISSAN,THEY ARE KNIVING LIARS ESPECIALLY ALEJANDRA CHAVEZ. SHE "SOLD" ME A CAR AND TOOK IT BACK 3 WEEKS LATER WITH NO EXPLAINATION.THEY COME OFF AS FRIENDLY BUT ARE COMPLETE OPPOSITE.I WANTED TO SPEAK TO THE MANAGER AND HE REFUSED TO SPEAK TO ME...! GORAN J IS THE FINANCE MANAGER AND HE SUCKS THEY MADE MY CREDIT SCORE DROP DRASTICLY!!!! DO NOT GO TO UNITED NISSAN!!! WARNING

nat44

Mar 27, 2013

LOVED my experience with Antwon and Will. Awesome guys. Everyone there was friendly, eager and knowledgeable. I even enjoyed the finance gentleman! He made my daughter laugh and me smile. AMAZING customer service. They open the doors for you, offer food and drinks, just flat out make you feel not just comfortable but at home. very happy with everything thus far

Alicia

Mar 25, 2013

I purchased a new Nissan Sentra from Roland Lewis at United Nissan in Las Vegas. This was the greatest car shopping experience I've ever had. Not only did he make it easy and explain everything, he got me into a brand new vehicle when I thought I would not be able to buy anything. I just want to say thank you again to Roland and the rest of the staff at United Nissan for going above and beyond to make my car buying experience fantastic.

Joselin

Mar 25, 2013

I really loved the way everything happen in the dealer everybody was so nice with me really nice costumer service

No nickname

Mar 25, 2013

I have been a customer of United Nissan for many years. The service received is always excellent.

Rob SC

Mar 24, 2013

Great experience with the service dept but horrible experience with sales ! But the service department was nice ! I would recommend getting some new magazines for the waiting area.

Driver of Trucks

Mar 21, 2013

We had a great experience at this dealership. The staff was friendly and got us the truck we needed at the price we needed.

I like suv

Mar 21, 2013

The service that I had at united was excellent I will recommend my friend to this dealer.

Mikie

Mar 21, 2013

I have an older Model 2004 Nissan 350Z that I took in for needed repairs. I was not pressured to un-neccessary work all in one visit. Brian and his tech took good care of my vehicle. Clayton King was also very involved in making sure my car was taken care of. I was very pleased with my service visit.

Bfunanage

Mar 21, 2013

The service adviser was very accommodating, courteous and went out of his way to help other customer who looked lost looking for the parts department. It should have been enough for him to direct that client where, but he looked at the computer, and I assumed the printout he provided was relevant to what the client needed and that to me is an ultimate customer service. Additionally, my car was ready earlier than expected.

Carlitos702

Mar 21, 2013

The service whas good quality and the service advisor where friendly ??and I will recommend a frend or familymember to united nissan service senter Hooo yeah

Earnit

Mar 21, 2013

I came into get a 3 month service. I was talking to Fred in Finance and he said I could easily qualify for a new truck. I considered it and agreed to talk to a sales person. He asked how I liked my present vehicle and I said I missed a few creature comforts I had in another vehicle. He brought around a Titan SL and it had all the things I missed. After talking to Fred again it was very affordable and I drove out with a smile on my face. All the people I came in contact with were very personable and all my questions were easily answered. Thank you very much for all of your good services.

lucalasvegas

Mar 21, 2013

i was disappointed how they tell you a quote over the internet and then another once you get there but apart from that i was very pleased with the staff and overall they where very nice

Alftina

Mar 20, 2013

I have been to many Nissan dealerships but this was on top of things, organized, quick, and helpful. Thank you

Edith

Mar 20, 2013

Customer service was excellent. The repairs, however... I am hearing sounds I did not hear before the repair (which was only a replacement tire). I have another appointment to try and determine the issue. Outside of that everything was fine.

Pockets

Mar 20, 2013

Had a leak and they checked and I had a hole on my sidewall. It was suggested new tire! And since I was doing 1 I might think of doing them all. I've had my car for 5 years so it was about time. However I still feel when you purchase 4 brand new tires they should include the alignment for free. Reason being they kept my other 3 tires that were basically still good. They were at 8, 7.4, 7.? So there was good tread on them and they didn' give them back I know they didn't trash them either!!!!

syrah7

Mar 20, 2013

Every time we have brought our vehicle in for service, your staff has been outstanding. If we were to base our future vehicle purchases on service staff alone, we would buy all of our vehicles at United Nissan. Clayton went above and beyond to ensure our vehicle was repaired in a timely fashion and to our complete satisfaction.

SirChriston

Dec 23, 2012

United Nissan is a great way to go when purchasing a vehicle new or used. They're honestly really stirred something within. They'll never lie about anything; prices, damages on a used car, what's cheaper for the pocket! They also have great incentives when purchasing a new vehicle. I was really impressed with the knowledge of both representatives I dealt with. I'm looking to purchase a 370z this week sometime so, I'm stoked! :) God Bless United NISSAN- "United WE Stand"

Raider man

Oct 23, 2012

I have been considering buying a car for a while.. I was concerned about financing and how much out of pocket I would need.. I will say it was not nearly as bad as I thought. I have a new car, it feels great

Danes

Oct 21, 2012

I was looking for a new inexpensive car with great gas mileage.Also roomy and comfortable.The Nissan Versa was all of this and handles very well.I like Toyota cars but was very impressed with the Nissan as it met and exceeded my expectations.Eric the sales person as the dealership is a great person and is extremely helpful.This is a great dealership to buy your Nissan.I have not needed service yet but only hope that service is as great as the rest of the dealership.

Altima owner

Oct 19, 2012

I am happy to say I am a new owner of an Altima. The car is awesome, I couldn't be happier with my decision. United Nissan treated me well, I am looking to driving my new car for years to come

Nissan fan

Oct 19, 2012

I was leaning towards buying a Toyota but after my wife an I test drove a Nissan we changed our mind. United Nissan has a nice selection and the sales staff was pleasant deal with.

Vegas baby

Oct 19, 2012

A friend of mine bought a Murano from United. I was in the market to buy. After riding in his Murano I was sold. He told me to go to United, I did now I have my Murano

irbysson

Oct 15, 2012

The employees and management at this dealership are so unprofessional & Bob the general manager is a walking, talking piece of crap. I got the run around from the moment I wanted out of the car deal over my approval not having any warramty or gap insurance. I returned the car on a Thursday, but it took the dealership 3 days to "find my deal" to get my down payment back. And my down payment was missing $300 because I got charged a $300 "repo fee" since a salesman knocked on my door and drove the car back to the dealership. DO NOT EVER EVER EVER EVER BUY A CAR FROM THIS DEALERSHIP!! I warned all of yall.

Ajnvegas

Oct 10, 2012

I bought my car at United Nissan, now it's my place for service. I have no reason to go anywhere else. P

City slicker

Oct 10, 2012

I have some issues with my credit. I was concerned I would not qualify to buy a car. To my surprise I was able to get approved. The process took a while but they got it done and I am finally driving my new ride

ihatecrooks

Jul 20, 2012

My Overall experienced with the finance department was awesome. SAM, JD AND ALLAN MCFARLAND went above and beyond for us and they were great. Although they could not get us financed after 3 weeks; I still have no regrets dealing with their finance department and sales people as they have tried everything to get a bank to approve it. My BAD experience is regarding customer service... The finance manager, JD asked Diane and Mayra to refund me all my deposit back to my bank account, and Diana is by far the worse customer service ever!! she ended up drafting more money from my account, gave me the run around every time I went there to pick up my money...Mayra was no help at all.. kept telling me the person signing my check off isnt available or at lunch and for me to come back at 2pm, just to find out the person went to lunch at 2pm and I am having to wait a whole hour or more for that person to come back to work. Prior to that I kept calling, and was transfered to DIANA a few times..she was so rude! She does not know her job, and kept telling me that they did not OWE me anything even though she drafted my account for the amount of my deposit and made her mistake. This girl clearly does not know how to do her job! She was rude on the phone, telling me to HOLD i have other people on the other line I need to answer.. I told her to take a mental note, in order to be a leader someday, you need to have better customer service as you are representing United Nissan, she kept arguing with me about my deposit and told me to shut up on the phone. I went off on her, and told her when I come down to come get my money; I need to speak to your boss Tracy.. Conveniently, when I came down AGAIN, she was off! the girl is a total idiot and should be fired for talking down on me. I went to another dealership and bought a new car. I got an triple A star treatment.

Everyday person

Jul 15, 2012

Poor customer service! They will say anything and promise anything to get you to buy. But they do not follow thru with anything they said. They talk down to you and treat you like a number instead of a customer.

theives

Jun 25, 2012

this company took my money would not give my money back after they could not finance me after letting me drive the car for three weeks told me to get plates for the car and registration and when they told me i had to bring the car back they kept my 2500 dollars i will not recommend this dealer to anyone and will tell everyone my bad experience now im back on the bus Lost My Money to these theives

dale79

Mar 20, 2012

OMG, this place is closer to a zoo! Buyers beware. Do not let your grandparents into a place like this. I was warned and didn't listen. I considered buying a nissan but when people treat you like you are totally stupid and don't respect you. NO WAY. The lease payments that they told me I later found out didn't include the tax. Then when I asked about warranties they said I had to wait until I went to the Finance office to find out. It really is a nice looking store but when you get there the people ruin it the second you get out of your car they attack. Never again for me! Save the trip and go somewhere honest.

lspreack

Feb 1, 2012

Horrible business practice. They will lie to you and change your warranty and financing without giving you notification. DO NOT DO BUSINESS WITH UNITED NISSAN UNLESS YOU LIKE BOLD FACE LIES!!!

MAD24

Sep 9, 2011

WE WERE GIVEN A PRICE AND THEY GAVE US 72 HOURS TO BUY THE CAR. I NEEDED TO SEE IT FIRST BEFORE MY HUSBAND BOUGHT IT. WE WENT BACK 48 HOURS LATER AND THEY WOULD NOT STAND BY THE PRICE GIVEN TO US. SO MY HUSBAND WENT TO TALK TO THE SAME MANAGER BUT HE SAID" SORRY YOU MISSED UNDERSTOOD ME IT JUST WAS FOR LABOR DAY." THEY WOULD NOT TAKE THE PAPER WORK THAT SAID WE HAD 72 HOURS FOR THE DEAL AND THE PRICE WE QUOTED.

tedrayard

Aug 11, 2011

I bought a car from United Nissan. The staff was so nice, Alicia and Tim especially. Everyone who was involved in my deal were extreamly friendly and very helpful. They were able to get me the exact car I came in looking for. They never settle and always go above and beyond.

KeanB

Aug 10, 2011

Bob Speary with United Nissan gave an exceptional service to us. We have been turned down with other dealers. They say they can help; they deal with 24 lenders and 2nd chance financing, but like always we were disappointed and its a dead end. But United Nissan turned the sad face into a smile. They were still able to find us a lender instead of going to the last option which would be their in-house financing (so far, they are the only Nissan dealer I know that does this; they just started doing their own in-house financing). All the other dealers didnt even try to help, its all talk for them. But United Nissan proved they walk the talk. Bob Speary (Internet Sales Manager) and the finance manager, were able to help. We just didnt get any car from the a lot. We got a pre-certified (bumper to bumper) Nissan Altima. This is great; we finally got finance with a car we love! We are very satisfied with the service it was tremendously great. Our experienced with United Nissans service was outstanding, from Sales to Finance and signing our contract. Everyone involved was extremely, friendly, helpful and attentive. We appreciate everything they did to help us out. We are now an owner of a Nissan. Great people and great cars! If you are looking into purchasing a vehicle contact Bob Speary (Internet Sales Manager). He made it happen with us and he will do the same for you.

sammie1

Aug 10, 2011

This dealership has the worst employees. they r all unprofessional and treated me like crap. Peggy has yelled at me over the phone and treated me with no respect at all i would never treat someone the way they have treated me..

paxtonr

Aug 8, 2011

I purchased new Versa in January of 2011 .. Received a offer through email about summer deals for oil changes and service.. called made a appointment.. when I arrived not a single car in the service bay waiting.. When the service writer came out I explained I had a appointment and I was there for the email offer.. I was told that If I didn't have the print out coupon that I would not get any deal and to return only with the printed coupon .. I checked the email NO coupon anywhere.. I called to tell the service manager that I think the service writers need to know the offers to all new Nissan owners.. He agreed .. but made no offer to make things right.. Over $20.00 savings that the dealer could have corrected.. I will never return to UNITED NISSAN again and tell everyone that stops and asks about my cute little car, To visit any other dealer in town but them..

saverben

Jul 26, 2011

I was doing a general search on the internet for a Nissan Maxima. The one I wanted had to be fully loaded. I didnt want to skip out on a single feature. It was hard to find this car but, my searched led me to United Nissan. I drove down there to check things out and I met with OJ. He was very friendly and knew his stuff. He showed me this car and it had everything I wanted and a sunroof. Im very glad my search took me to united Nissan. I am now the proud owner of my Nissan. Thx OJ.

carbuyer2000

May 31, 2011

Went to purchase a car advertised at $2999. It is a blue/green Toyota Camry with 105,000 miles on it. Total steal of a deal, right? Not at all, after test driving the Camry and asking for paperwork to be written up, we are mauled by the sales manager and another guy telling us they will take us to a partner dealership who has more inventory in that price range. Thinking it's worth looking at we're driven over to another dealership and then left there. They immediately started talking about $3000 down and they will carry the financing on the remainder. That dealership is NICE CARS OF NEVADA, website nicecarsnv.com. I have NO IDEA how they are affiliated with United NIssan, but the scam begins.... They didn't have anything good on their lot and their prices were roughly $2k over blue and black book. We had already explained we do not want to finance a car, we want to be in the $3-4k range out the door. The car is a "first" car for our son. This is classic "BAIT AND SWITCH". In addition, we are basically trapped here because our car is sitting over at United Nissan. Finally we got out of there and a very nice gentleman gave us a ride back to United Nissan. We didn't even walk back into the dealership, we got in our car and headed down the road to find a reputable dealer. This company should not be operating. With some research we learned that same Camry has been on their lot for 6 months. They use it to get folks into the store so they can sell them something else. This was the worst car experience I have ever had, thank god we were pointed to a reputable dealer to buy our son a car. I would NEVER go to this place again. Nissan should pull their license.

Pissedatunited

Feb 24, 2011

they attempted to rob their customer by inflating interest rates to make money off people. I was approved with cap one for a 12% interest rate, only I didn't tell them that. they signed a contingent contract for 9.9%, good deal right Nope wrong they came back to me with 16% from cap one themselves "supposedly" when I refused to sign the final contract and gave them the car back, they said they were getting my car back for me, They made me wait 4 hrs with my 12 year old at night outside, then they refused to give me back me trade in, I called the police, The police claim it's a civil matter but this is their 3rd visit for the same issues this week. The sales manager went further to call me a liar and prove I was approved with a 12% interest rate! no return call for two weeks and Im still waiting! attorney fees and rental cost, not cool! do yourself a favor and go to CARMAX!

Royj

Feb 19, 2011

Our salesman was very well informed about the units that we looked out very helpful a really nice young man the whole dealership gave out a good feeling and let you know that they wanted our business we spent about 4 hours buying our nissan and it went so fast everything very smooth enjoyed the time we spent very much, Thanks jared for your time. Roy & Carmen Mathis

reviews

Jan 30, 2011

WARNING IF YOU GO TO THIS DEALER THEY WILL TRY TO TRICK YOU!!!! On 29 January 2011, I went to United Nissan to try to negotiate a deal on a Nissan Rogue. After two hours of negotiation the salesperson and I agree on the terms of the deals (or at least that is what he told me). $375 a month for 60 months with 0% financing no money down we shake hands, I rang the bell and started to do the paper work. After a few minutes a manager came and told he just wanted to go over the terms of the deal to make sure everything was right, he told me "$375 a month for 72 months at 1.9% financing with no money down". I told him that was not the terms of the deals we agree with the salesperson, who was in the room and was only able to say "the finance people got it wrong. I told them 60 months". The manager told me there was no way they could do the deal the salesperson and I agree on. At the point I got up and left... I am never going back to that place.

indeprev

Jan 29, 2011

The customer service provide was excellent from the start to finish. I was contacted by phone by the Internet Sales Mngr. Roland Lewis conserning my inquirey via my online bank car purchase service. He explained all the steps of the process which were very cut and dry (simple) over the phone.Upon arrival at the dealership (clean and proffessional enviroment) I was greated by friendly staff and Roland expressed that he was there to answer whatever questions I had and show me the trucks I was interested in.I had sold and worked on cars/trucks for about 2 years in the past.....I can promiss you that Roland Lewis knows the products on the lot inside and out, and gave me all the details and facts straight (No B.S.)!Roland went over the truck with me bumper to bumper, inside and out, and then had me take it for a test drive. I was assured that I was making a good choice due to the full explanation of all the features provided (esp. safety) with the truck.Mr. Lewis made the process of trading in my old vehicle and getting into the new one much less painfull then I anticipated it to be!I got a great deal on my new truck and was very impressed by the service from looking, to dealing, to signing, to delivery!Thank you much United Nissan and Roland Lewis!

Michael Bind

Jan 24, 2011

I came into United nissan to see what they had, I was just looking. I found a Nissan Versa used, the only problem was that I was unsure of the payment that was offered. The price was good but the interest rate jacked the payment. So I decided to wait. The experience was good, the dealership was pretty, but still looking for the right fit. Thanks Tom for your help. If I decide to purchase a Nissan I will be sure to see you.

supertherapist

Jan 13, 2011

I live 45 minutes away from United Nissan but very close to another Nissan dealership. I chose United Nissan because they had what turns out to be falsely advertised prices on both cars.com and their own website. I was interested in either the Versa or Cube. To prevent wasting a 1.5 hour round trip, I called ahead and asked their internet salesman if they have any of the advertised priced Versas available, He tells me yes, come on down. I then tell him I am really interested in the Cube and ask if they have any of the advertised priced Cube's available. He tells me yes, come on down. These are not sale prices mind you, these are MSRP prices. Taking the bait I make the 45 minute drive. Only after I drive there does he tell me he will not sell me a Cube as there is possibly a recall about to happen. Bait and switch #1 complete. I ask him about the Versa at the advertised price. Together we go out to lot and search for one of the more than 5 identical advertised on these two websites. He cant find one and knowingly asks me if I saw the price on either of the websites I mentioned. I say yes. Without affirming, he knows they dont have it. He made a few excuses about how they move a lot of inventory etc. Fast forward this story, over a week later the same cars were advertised on the same 2 websites at the same price. This type of advertising is the same as lying directly to you. Bait and switch number 2 complete. At this point Ive come to terms that I wont be getting the advertised price but figure I will probably get something close to what the other dealers are selling for. Ive already made the drive out and I dont want to drag this out anymore I pick a Versa priced 3000 above. It was actually originally stickered to cost 3000 below the current price but has been inflated with silly dealer add-ons such as door ding prevention stickers, Scotchgard, etc. to inflate the price. I ask him If there are any available without the add-ons. He tells me that they have a price goal to reach and as long as their margin is reached some could be removed. Their margin will be made either through price, trade in or interest rate. No matter which way it happens you will pay the same amount. This is pretty standard throughout the industry but I share this to demonstrate that they really do falsely advertise to get you through the door. In the end he agrees to take a couple of the profoundly silly mark ups off. Financing: He tells me my credit is bad and 21% is the best they can do. I tell him (the truth) a different dealership was going to give me 11.5% the other day. He quickly replies, OK, we can do 11.5. I understand they are car dealers but truly nothing they say here can be taken at face value. It is all lies. There is no honesty at this place. Wrap up: As I am signing papers with the financing/paperwork guy I see that the mark ups the salesman took off were put back on. Only after haggling yet again do they get removed again. The same guy then bullies me for about 5 minutes over gap insurance. Bully is not too strong of a word. He actually treated me like I was stupid for not buying their questionable product. I am sure his attempt at not taking no for an answer makes his boss happy but it made me very sure I will never go there or probably even another Nissan dealership again. I am not the smartest person. When going through the process it is tough to see these things unfold. It wasnt until later did I really understand how bad they treated me. In hindsight I should have walked away many times during this process. This happened 7 months ago and still when I look at my new car I think of how many ways I was taken advantage of. Unless you are looking to feel the same way about your new car, I would recommend avoiding United Nissan.

ILIRIANO

Dec 29, 2010

I BOUGHT AN EXTENDED WARRANTY AND THEY TOLD ME THAT THE WORK I NEEDED WAS COVERED. BUT IT COST TOO MUCH JUST TO TRADE MY TRUCK WHICH I JUST BOUGHT LAST YEAR FOR A 2009 BECUAS EIT WAS NO GOOD. THEY DID NOT DO THE WORK.ALSO WHEN I BOUGHT THE CAR THEY GAVE IT TO ME WITH ONLY ENOUGH GASOLINE TO GET TO THE GAS STATION.THEY ARE SCAMMERS AND JUST WANT TO PUSH YOU INTO TRADING IN FOR A MORE EXPENSIVE CAR.

702customer

Dec 6, 2010

These people are crooks. After a car purchase deal I had with them for a 2008 Nissan Versa (that they were attempting to get $4,000 over Kelly Blue Book suggested retail), went stale, they are refusing to hand over my $2,000 down payment. United Nissan is attempting to withhold over $1,000 of the $2,000 for "miles" that I put on the car. They are also trying to withhold another $200.00 for repossession fees, even though I returned their car --- washed, spiffed and in the exact condition that I received it. Since I have returned their car, it has been nearly impossible to get anyone on the phone at this dealership to speak with me about returning my down payment. They have been rude (Finance Dept.), unresponsive (General Mgr.), avoiding/never available to take my calls (Sales Rep.), and downright nasty (Receptionists & Accounting Dept). I have had to file a complaint with the Better Business Bureau and will have to seek legal counsel to take them to court, to get what is rightfully mine. Do Not Buy A Car From This Dealership; or you will regret it.

jsmith4174

Nov 5, 2010

Good value I spoke with Christien on the phone prior to coming in; he was very helpful and encouraging. When we got to United Nissan our salesman, Mr. O Brien greeted us. He seemed to be very informative and friendly at the same time. He had the car we were interested in already up front all he needed was a picture ID. We took it for a test drive and ended up loving the Maxima. However I was not sure if I was ready for a car payment considering I have had my car paid off for 5 yrs. With 1,500 down and my trade in, I was at an affordable payment a month. I ended up with a new Nissan Maxima. Thanks Christien and Mr. Hergie O Brien for all your help

lindaclark87

Nov 2, 2010

I heard a lot about Nissan and their warranty program. When we got to United Nissan Chris Cobat was very helpful and honest. First time my husband ever felt comfortable with a car salesman. After purchasing 100s of cars over the years thats a lot to be said.

ucari1

Oct 29, 2010

We service at United Nissan because the business is great and excellent service. They are the best in the city. We also like the service dept. because they trust worthy and respectful. I will continue to refer business to United Nissan. Thanks Ruben Gomez for all you do for us!

kimkwelsh

Oct 27, 2010

I purchased at United because when I brought my old Nissan in for warranty work they did a great job. So I told them when I was ready for a new vehicle I would purchase through them. Shant Ashikan is awesome and very professional. Thanks for taking such good care of me.

mettlen75

Oct 26, 2010

The service & attitude of the staff at United Nissan was exceptional. Professional & courteous people, that were very eager to work with me. From Sales to Finance to when they delivered my new Nissan they were great and it was a wonderful experience. Thanks Lionel

sherri55

Oct 25, 2010

We came to United Nissan because we have owned a Nissan since 1998 and loved it. We came into United Nissan because we live close by. We had a very good experience here. Everyone is very nice and extremely helpful. We will be sure to only service at United Nissan

printice1

Oct 18, 2010

We came in to check out price ranges, and the customer service was very helpful and courteous. I appreciated the confidence they offered from the time we entered the parking lot. So I purchased a brand new Nissan Altima. I am a happy customer at United Nissan.

emili4

Oct 17, 2010

I am a previous customer of United Nissan. I am Very happy with Nissan and salesperson Khan. They were all very respectful and patient. He made the process easy, thats what I like. He told the TRUTH & NO GAMES!!! Thats what makes a dealership worthwhile! I highly recommend United Nissan for all your car needs!

ron0007

Oct 17, 2010

Las Vegas united Nissan has always been friendly and the maintenance on my car we have had has been amazing. I have had nothing but a wonderful experience. Great location, great staff, great service. I have no complaints at ALL. I recommend United Nissan.

riguards11

Oct 15, 2010

I like Nissan cars and think they are the best product out there. The people are always friendly at United Nissan and wanting to get the best deal for their customers. I purchased my Nissan Versa and love it! I recommend United Nissan for anyone needed a new or used car!

pope41

Oct 6, 2010

Because I have a Nissan and I wanted to stay with the company. They also offered the best price over everyone else. I Left the dealership feeling happy and I feel I got a great deal. Rob wheeler was the most straight up salesman I have ever seen. Thanks United Nissan

viccit654

Sep 29, 2010

Chris and Caron were excellent sales and manager representatives of United Nissan. We were presented with a deal we could refuse. So we took it and are very happy customers of United Nissan. Will let all my friends and family know United is the place to go.

gulosher5

Sep 24, 2010

We were looking for an Altima we contacted Scotty Lafata. He was very helpful, considerate, and professional, we liked his demeanor. Everyone we dealt with here was excellent. So we bought our brand new Altima from UNITED NISSAN. Thanks United Nissan

mccg1

Sep 24, 2010

We purchased from United Nissan because we heard that we can get a good deal for buying a car from United Nissan. Our friends recently purchased and they are extremely happy with their new Nissan. We enjoyed the entire process and are glad we took their advice. United Nissan is great!

Iliana Nieves

Jun 9, 2010

A friend of mine is driving a nissan sentra and I always liked it, so I stopped here at the agency and I loved it here. I met Howard and he was awesome. He took time to explain everything to me and he got me the best deal ever. Thank You so much.

ichibon

Jun 8, 2010

LOW BALLED ME A PRICE TO GET Me TO DEALERSHIP...THEN JACKED UP THE PRICE OF THE VEHICLE $2,000. Wasted My Time.HAD ADD ON'S That Are Not Necessary.VTR,HIGH DOCKAGE FEE'S.THIS SALESMAN JASON TRIED TO ADD ON ALOT OF "HE SAYS REQUIRED" FOR THE VEHICLE.....TO BE PURCHASED. ALL "BULL"!

latinousa

Feb 13, 2008

worst customer service special the finance deparment rude pleople the worst service ever

hnnkev

Jun 6, 2007

This dealership had my car (new) for 4 days and REFUSED to give me a rental car until the last day, but probably only because they were tired of hearing from me. 4 days without a car for a MINOR repair is unacceptable. That is the way this place works, it seems.

LasVegascarbuyer

Dec 8, 2006

I had just been completely toyed with at Desert Nissan only to learn that it would take 50 of those experiences to compare to what I got here.The music here is equally loud. They sell a lot of cars and I noticed one thing immediately, nearly all of the customers wer puzzled at the level of activity going on. When they sold a car, they would call out to all "available" salesmen to come in and crowd around the person who was "still on the fence" (not sure, needed clarity, needed space, needed time, needed to decide what to do) and they would crowd around and start a fraternity chant that further pressured the biggest ham into signing or agreeing to the worst of terms.I bought a used van with the help of the Used Car Manager (some little Greek slick-ass with glasses - couldn't have been taller than 5'6" - Nick I think his name was) I mean something out of a '70s Rocky movie. He looks around for what I'm willing to spend and finds me a van which he says he checked himself after he had his own guys check - special sounding eh? He's going to give me the deal of a lifetime, all I have to do in return is send him 3 customers - (people I either really hate or people I never want to speak to again). I drive off that night with the van and learn that the breaks are not working very well - how do I know this you ask: because the damn thing would not stop on the exit on Decatur after I jumped on the expressway. I had my son with me and nearly died of fright but could do nothing that night as the dealership was now closed and wouldn't reopen until Monday (Nick's day off) before he was scheduled to go on vacation. GET THIS: YOU LEGALLY HAVE 3 DAYS TO RETHINK YOUR PURCHASE AND IF THE MUSIC IS TOO LOUD, DON'T TAKE DELIVERY OF THE VEHICLE - IT'S NOT A TRANSACTION IF YOU DON'T TAKE DELIVERY. Nick banned my insurance agent Ivan Rodriguez from every working in this dealership again for having been a nice guy and helping me out with this.I later learned something else that none of you guys know and need to know - the dealerships are regulated by the DMV and if you have a bad deal, go the DMV Dealership Division or something.I don't know what has happened to Nick, I have not returned to the store, but my guess is he's locked up where he belongs along with the GM that hired him as well as the Regional Nissan guy or girl that approved them.They're all thieves and everyone in there is a victim regardless of your FICO score or income situation or need for a car. I'm terribly sorry to report that the more people I have spoken with the more horrible experiences I've encountered - this website is a good thing and I hope people reference these sites prior to purchasing from such parasites.NOTE: NEVADA is not a LEMON STATE which is one of the reasons there is so much fraud and criminal activity that goes on with their auto sales. Go to a LEMON STATE where you're protected against buying a LEMON (a defective or damaged car - without it's full disclosure to you). PROTECT YOURSELF AND YOUR FAMILY.

Cal

Nov 7, 2004

I dont know if the previous poster works for them or not, lucky to have a 600 credit score? Sorry but look up credit scores, a score like that is still subpar, I have an 760,712 and 800 from the 3 credit reporting houses and still saw deals put before me that only a sucker would agree to.<br><br>I belong to a local 350z club, we and pretty much anyone who is into cars in vegas knows that every nissan or just about any car dealer here is a joke. Everyone I know, including myself have purchased our cars in arizona or california etc..<br><br>BUYER BEWARE