VanDevere Buick Kia reviews

E. Cook

Oct 6, 2016

I contacted this dealership knowing EXACTLY what I wanted after researching cars for at least a month. When I called, the woman who scheduled my appointment provided some of the most courteous customer service I've ever had via phone. Once I arrived I was greeted by several friendly employees. They accomodated my two girls with snacks & drinks, and even helped keep them busy. Then upon meeting our sales expert Marquel White, the process from there on out was smooth sailing. The guys at Vandevere Buick literally made my dream come true!! They will have my business for years to come!

Tcrosby

Sep 25, 2016

I loved my experience with VanDevere Kia. My sales person Curtis "spoon" Witherspoon is awesome. He took great care of me from the time I walked thru the door. Everyone was nice and friendly to me and made me feel like family. Curtis is very passionate about helping you meet your needs and he is on top of everything. I will be a forever customer.

Oligario Johnson

Sep 7, 2016

Outstanding service ; beyond my expectation! Josh is an excellent employee !

Blondebomb

Aug 26, 2016

We bought our used car and were so excited to have a forever warranty. The 1st time I went in for an oil change I had mentioned when I scheduled the apt that there was a foam piece on the inside of the hood that was loose and asked if they could look at it at that time. When I got there, i decided to wait in the store. Biggest mistake ever! I waited for an hour and a half wondering what was going on... I went up to the counter at that time to find out what was going on. Long story short the part was at a different store and they were on their way back. So I sat back down and waited...another hour!! At this point I had been waiting for 2 1/2 hours I went back up and finally they offered me a courtesy car. That was the 1st time. My 2nd oil change went much better because I requested a shuttle to avoid spending an entire day there and they even found a bad wheel bearing and fixed it under my "warranty ". At this apt they gave me a sticker saying I was due for a cabin filter in 3000 miles. 3 months later I started hearing another wheel bearing going and I knew I was past due for the air filter (which I didn't think was a big deal). I took my car in to find out that since I was over the miles they recommended having the air filter changed that my "forever warranty " was forever gone! Just like that, they would not cover the wheel bearing. I feel they don't explain the importance of getting the maintenance done at precisely the correct mileage and try to find any loophole to void the warranty. Otherwise I would have gotten my air filter changed 3000 miles early to make sure it got done. In the 3 visits I had for service, 2 of them were horrible experiences. We decided to trade in our car since it has no warranty and take our business elsewhere.

Kevin Q

Aug 25, 2016

My salesman Curtis "Spoon" Witherspoon went the extra distance to get the car I wanted. Friendly, professional and prompt service. Highly recommend Van Devere KIA

ashley

Aug 18, 2016

had to ask for a used vehicle repeatedly before finally being showed a vehicle that actually fit my budget. Thanks to the manager, I'm happy & driving away with the vehicle of my choice. I will be returning some time in the future for a newer model, thanks VanDevere

Isabel

Jun 24, 2016

Nick Hurd did a great job! Very helpful with all my questions and very accommodating to me and my son. Very nice place. Great experience all together

Jcd356b

Jun 22, 2016

Excellent buying experience, Jason did an excellent job.

Damien and Annie Thomas

Jun 7, 2016

My husband and I bought a Kia Soul and Kia Forte 5 2 weeks ago. Curtis Davisson was our salesperson and he was kind, helpful, courteous and professional. He helped us get a great deal on our new cars. We were only planning on getting one car but ended up buying two! Thank you Curtis for your hard work and helpfulness. We were impressed by how easy the process was and how professional Van Devere Kia is as a dealership. We had a very negative experience at another dealership in the past (pushy, rude, condescending) and this was so pleasant and easy compared to that nightmare! Thanks Van Devere we will always get our cars from you from now on!!!!

Vera Dobrovolec

Jun 1, 2016

Had a real nice personal visit with Nick Hurd and the service and the overall people were fantastic

Marcie and Rob Harrison

May 27, 2016

Mike helped us get a great deal on our Pontiac G6 GT convertible. He was friendly and willing to go the extra mile to help us feel comfortable and happy with the transaction. The dealership makes you feel like you are important to them and not just another sale.

MobileScreenofOhio

May 23, 2016

Could not have been more impressed with both Patrick and the dealer. Patrick took time to review everything with me, work out the financials multiple ways and with zero pressure to buy. I knew what I wanted and needed for my business and he made it happen. I will be back very soon to purchase another new Soul and if things continue a 3rd by the end of the year. Thanks to everyone I met at VanDevere and We will see you soon.

T.C.C

May 13, 2016

My car buying experience at VanDevere exceeded my expectations. Curtis worked very hard to find the right car/ payment for my budget. Everyone there, from the sales staff, managers & finance department were so friendly, helpful & knowledgeable about the vehicle I purchased. I will absolutely give them all my business in the future.

AC

Apr 24, 2016

I must admit that I headed to the VanDevere dealership with some idea of what car(2016 Kia Rio) I wanted along with financing from my bank, but I would recommend Matt to anyone especially a first time car buyer since some dealerships can be intimidating. I remember years ago I went to another dealership really wanting a Saturn at the time, but the sales guy kept talking up this Escort(probably higher commission) despite very little difference in the price. Matt will give you detailed information on the vehicle during the test drive let you know his goal is to get you into the vehicle YOU WANT, and will not pressure you during the decision making process that could take several hours. I would recommend this dealership because of their upfront pricing on the vehicle, but I would read other reviews for information about dealer financing or trade in value customers receive here.

Connie L

Apr 22, 2016

Mike Robinson helped me with the purchase of a 2014 Kia Sportage that I'd seen advertised on-line. However, after I had the vehicle for a couple of days, I realized it wasn't going to work for me as it was too high for my elderly father and my dogs to get into. Thankfully, VanDevere has a five day return policy! I called Mike Robinson and told him my problem with the Sportage and asked him about a 2014 Kia Sedona I saw on the VanDevere website. I made an appointment with Mike to see and drive it and the exchange was made that day - quickly and simply. All of this was happening during a very stressful time when there was a serious illness in the family but Mike was extremely patient, very kind, compassionate but also professional. This was the first vehicle I've ever purchased from VanDevere but I'd never hesitate to buy from them again. Mike Robinson was a blessing during a very difficult and stressful time.

Bebe Tristano

Apr 14, 2016

As soon as we walked into the showroom was greeted Sales Staff always warm and friendly.. This is our 3rd vehicle at Vandevere.. Ron Brunty has been our number one person, I highly recommend him.. Very personable, knowledgeable, and extremely helpful.. We have worked with him on our last 2 leases... Keeps us informed as to the best rebate offers and incentives, always makes us feel as we are important and special.. I feel as though he has become part of our Family.. This is our first Buick purchase.. Have to say I love. It the Buick Encore..thank-you so much Ron.. Appreciate everything you have done.. Setting up my phone going over all the features and explaining everything so well.. Plus knowing I can call you with any questions and know you will return my call.. Please everyone go to Vandevere and see Ron Brunty, he will make your buying experience quite pleasant..

BJ Wilson

Apr 11, 2016

KT was a breath of fresh air in dealing with car salesmen. He was amiable, straightforward, answered all my questions including some I had forgotten to ask. Looking to change dealerships/brands, I've been a Honda lease client since 2011 until a routine trip to the service department put a stronghold on my wallet. KT brought back to my remembrance that sticking with one brand is not always better. Sometimes you gotta shake things up! I wholeheartly recommend Mr. Tinsley for your new/lease car deals!

Natalie & Mike

Apr 9, 2016

Patrick Scofield was our salesman, he was very pleasant and patient with us. He worked hard for us to buy out our lease due to the fact that we had credit issues. We weren't sure if I could lease a new car, but at least he was able to help us to buy out our current lease, so I could keep my Kia Soul. If took a while, but it happened for us.

Kris Sage

Mar 24, 2016

I have purchased 7 vehicles to date and plan on continuing to purchase my vehicles here. New or used i have always felt as if they just want me happy. I have really put them through it at times and they just smile and make it happen. They always call to follow up. They do qhat they can to make you feel like FAMILY and that's important. Warranty Forever Lifetime Car washes Friendly service. Thanks Jerry and the family at Vandere Kia and Buick. Stop by and see Mack Ghilcrist ( Kia ) Or Kenny Richardson ( Buick )

Anna and Anthony wright

Mar 20, 2016

Ask for bosko he's excellent at his job!! He knows his cars and will not stop until you are satisfied! He even made sure I knew all the electronics about my car

aggravated customer

Feb 28, 2016

spent 4 hours trying to buy a car first they can't find the car then they can't find the keys how do they not know where the cars and the keys are. Sales guy took our car to get it looked at and was gone for 30 minutes came back without the car or any info about it. said there were other cars in front of ours. left for another 30 minutes before he came back. still no info just waiting on sales managers to "put the numbers together". all i saw was chaos surrounding a desk full of people complaining and talking nasty to each other. I was there for 3 hours before we got "the numbers" by that time I wasn't buying anything. WHAT A MESS!!!

C. Rizer

Feb 12, 2016

After seeing commercials for the VanDevere Kia's I was eager to see the new Sportage and Soul. I called and spoke to Courtney who arranged a sales person to meet with me regarding the two vehicles i was interested in. Needless to say, Matt was very informative with the details of each vehicle and i was quite pleased in making my purchase, even having my remote start installed a few days later went very well. I recommend talking to Matt !

Deborah Jones

Feb 12, 2016

Michael is an excellent salesman. I have seen him persevere until the job is done and until it is done right. He helped me get a car 3-4 years ago and I went back to see him again because of his quality of work and his customer service which in my opinion is excellent. He goes above and beyond for the customer and I can count on him to get me just what I want. He doesn't give up. Thanks for your excellent service to the community.

Darrell

Jan 18, 2016

Ok ,i put not applicable on the above because this Web page will not let me rate anything.just wanted everyone to know that Marque White was an awsome salesman for me!! Got my daughter into a beautiful new Encore with the payment I was looking for. Thank you Marque and the Vandevere bunch!

Kelly

Jan 15, 2016

We went into Kia after seeing the Holidays on Us commercial for the sale they had going on. We didn't know anything about the Sorento and weren't sure we even wanted a new car. Patrick was patient with all of our questions, answered everything in detail and ended up selling us on the Sorento. He really knew his stuff, we were very impressed. Also appreciated that he talked to both of us, not just my husband, and when it came to dealing he went back and forth until we had a deal that would fit in our budget. It was a great experience and I would highly recommend Patrick to any of my friends or co-workers!

Jonathan

Dec 21, 2015

I dealt with Chuck Sively to buy a car for my wife, & went back the next day to buy one for myself.. I had nothing but a great experience dealing with Chuck. He's very professional, & went above & beyond to help me out to purchase a vehicle. He even came in on his day off when he knew it was the only day I was able to make it in without having to miss work to do it. I have recommended him to people & will continue to recommend him to people who are looking for a new or used vehicle. If you plan on going to Vandevere to shop for a vehicle, make sure to ask for Chuck Sively.. He's a great salesman!..

D. Laughman

Dec 19, 2015

I went looking for a used car and found one at VanDevere Buick Kia. I have looked and explored all other possible used dealerships and found none that could beat the warranty here. All the people were nice and pleasant and very helpful. I will be going back to trade my Kia for another one in a couple of years. You just can not beat that Life Long Warranty. And, on top of that, I also got another 24 mo. 24,000 mile warranty that covers Everything else. IT WAS A VERY GREAT EXPERIENCE!!!!!!! I WILL and HAVE recommended VanDevere to everyone I know.! THANKS GUYS!!!!!!

Happy Customer

Dec 16, 2015

I met with Kenneth Robinson at Vandavere Kia to inquire about a 2016 Kia Sorento. Mr. Robinson was a pleasure to deal with and made my purchase easy! I was able to leave the dealership in a short time frame with my wife's 2016 Sorento. Thanks again to Mr. Robinson and Vandavere Kia! This was my fourth vehicle from this dealership and each experience has been a pleasure! I will be back!

Mcoble

Dec 8, 2015

My overall experience with van devere Buick was good. Ron Brunty was my salesperson he was friendly and fair. The negotiations were difficult at times but I was happy in the end. I love my car. If you visit van devere Buick ask for Ron.

Larry & Barb R. Happy Shoppers

Nov 29, 2015

We came in to get a new car after an accident totaled our other Kia. Kevin was a great and patient person to deal with. He worked very hard to get us what we wanted. We are very happy with his service. Thanks Kevin.

Desiree

Nov 27, 2015

Mike Robinson, was awesome! He helped us through the process and didnt make us feel pressured. We bought 2 cars. I will recommend Mike to anyone looking for a car.

Very happy

Nov 27, 2015

We were referred to VanDevere Kia by a good friend the experience was very pleasant we got a nice Sedona priced as we needed which has never happened before at other dealerships!! Thanks so much Miike!!! I will definitely refer my friends to VanDevere Kia! GNB

Bob Brown

Nov 19, 2015

Andrew Frankovich really made our car purchase smooth and easy! He has a great personality and treated us with total respect. I have already told people that they need to check VanDevere first when they are looking for a new or used auto, and that they should ask for Andrew! He was recommended to us, and we are now recommending hm to others! Hey Andrew! THANK YOU!!!

Suzanne Smaltz

Nov 19, 2015

Mike Robinson is the reason I came back to VanDevere Kia when I needed to shop for a car. My previous experience with Mike a few years ago made it easy to come back to him for this purchase. His approach is professional and sincere, and I felt confident in his ability to find the right car for my budget. He made sure that I understood every step of the process. I recommend Mike to my network of friends because I know he'll months same for them.

HappyinRichfield

Oct 28, 2015

the minute the sales man (Richie Fontes) came to greet us we knew we had found the right dealership. Especially after leaving another Kia dealer where 'no one' came to greet or help us! Richie was perfect in all that he did to get us exactly what we wanted and made the process completely painless! Of all the cars we have purchased in the past this was by far the speediest. Thank You Ron in finance! Thank You Richie! I think my driving has improved!!!

andrea

Oct 26, 2015

Andrew is a very honest ,knowledgeable sales rep.i will ask for him on my next purchase. will recommend him to friends

Treis

Oct 8, 2015

If your going to buy a new Kia - stop in and talk with Ritchie Fontes - it was the best experience in purchasing a new vehicle - no pressure sales

Milica

Sep 25, 2015

I bought a 2012 RAV4 from them. The dealer was very nice and friendly. He answered all of your questions and he was very polite about everything. The detailers could of done a better job cleaning my car. But overall my experience was good buying a vehicle from them.

Keith Adams

Sep 8, 2015

My wife and I started the buying process online then set up a VIP meeting with the sales manager who then turned us over to Michael Robinson.Michael did a great job in walking us through the whole purchasing process.At no time did we ever feel pressured into buying the vehicle we chose and Michael was always trying to meet our needs through the whole process.If you are in the market for a new vehicle my wife and I would highly recommend Michael for your buying or leasing process,he is a great salesman looking out for your better interests in purchasing a new car!!

Tom from Jackson Township

Sep 8, 2015

All of the staff at VanDevere were most helpful in assisting me in locating and buying the car I wanted

Anthony

Sep 6, 2015

We purchased our 2014 Sorento from Ed Wolfe in Sales. He was a pleasure to deal with and was very honest and upfront with us about what we could afford. when the time came for our son to purchase a vehicle, we wanted to deal Ed again and did so. He was able to put our son into a brand new 2015 Forte and worked an excellent deal that a college student could afford. These people were all great to deal with. I highly recommend this dealership to anyone needing a car, be it used or new. Ed is an excellent salesman.

Equinox buyer

Sep 4, 2015

The vehicle was exactly as advertised online and Andrew did a great job with the whole process. The price was fantastic and the lifetime power train warranty and other perks provided to all customers will definitely have me recommending this dealer to others

Debbie Kuhel

Aug 8, 2015

Gregory Dudley at VanDevere have helped me tremendously!!! I have been to multiple dealerships trying to get out of a car that was no longer working for me. Gregory made it possible for me to own a brand NEW Kia Soul!! My family and I had so much fun in the showroom while doing paperwork the time flew by! Thanks to Gregory Dudley (Dudley Do Right) for making my new car a reality!!!

Marge

Jul 30, 2015

VanDevere - an outstanding experience! The whole Van Devere family and Marquel White - professional from top to bottom! I came to VanDevere with an unusual request for a car and they DELIVERED!!!

mamab3

Jul 26, 2015

Absolutely HORRIBLE to deal with. I did not end up purchasing from them. Do not go there and especially do not ever deal with RJ!

BrettB

Jul 20, 2015

We went to the dealership not thinking that we might possibly get financed for a used car, but never even considered a new car. Richie met us at the door, introduced us to Mack, the manager and made us fell welcome right away. Not only did we get financing, but we got a brand new Kia Soul, that we absolutely love.

Kismet The Very Happy Customer

Jun 29, 2015

David was absolutely awesome and made my auto buying experience pleasant. He kept me well-informed throughout the process (especially moments I began to show signs of feeling antsy). His customer service couldn't have been better, and within a couple hours I left with exactly what I came through their doors seeking.

Timothy M D Haines

Jun 19, 2015

I found this car while shopping on Cars.com I was involved in an Auto Accident on 05-24-2015 which total my 2010 Kia Forte LX since I was only bruised for the most part I wanted to find another 2010 Kia Forte. I saw the car online called made an appointment to see the car the Salesman at first I thought was a little pushy but in the long run was a very nice guy made me feel comfortable in all aspect of buying my car there. thanks very much David Sabitina So I went from 2010 Kia Forte LX to a 2010 Kia Forte SX

Ricky

Jun 6, 2015

I came in only looking for a used car, but Gregory really worked with us, and was able to get a new 2015 Kia Soul for what I expected to pay for a used one! I would highly recommend both the dealership and working with Greg specifically!

Lisa Green

May 28, 2015

From the time I arrived on the lot with my older and very loud '08 vehicle, I was pleasantly and professionally welcomed to VanDevere KIA. Mr. Gregory Dudley was my car sales associate. He remained calm, efficient and friendly throughout the process. The credit staff member, Becky, and the manager Jeff, all introduced themselves and shook my hand. All staff interacted with me pleasantly, honestly, and informatively. All of my questions were answered in a timely and attentive manner. When there were periods of waiting time, I was offered water and or a snack along with an apology for any delay. Not being a Summit County resident, I selected VanDevere to search for my next car, because of the vast positive word of mouth from Akron area co-workers, seeing the commercials regularly and just noticing the high number of plate frames from VanDevere on the streets and highways. I assumed if anyone could assist me, they could. I am overjoyed to driving away with my new 2016 KIA Soul. I feel that the staff worked hard to accommodate my imperfect credit and respected me along the process. I will definitely recommend VanDevere to any and all who mention their search for a new or used car!

Carlene Harley

May 27, 2015

Overall, I had an excellent car buying experience at VanDevere Kia-Buick! Everyone you come in contact with are pleasant and works to accomodate your wants and needs. My salesman was Marquel White. I went to the dealership shopping for a used vehicle and ended up getting a brand new vehicle, which is very nice. Marquel really took the time to listen to what it was that i was looking for in a vehicle and and worked diligently along with Mack, another excellent salesman, to meet my needs. Both Marquel and Mack are very professional and knowledgeable about the vehicles they work with. Marquel took the time to explain everything to me and made it his business to make sure he addressed all of my questions and concerns. I really appreciate the patience and understanding that was shown to me throughout my whole car buying experience as well as afterwards. I would definitely recommend Marquel White and VanDevere to anyone in the market for a new or used vehicle!

Lisa Berry

May 22, 2015

I was hesitant going in to buy a car just from bad experiences elsewhere. Drove an 1.5 hour to see the one I was interested in. From the time we got there everyone was so nice, I never felt pressured and I would definitely go back again. I got the car I wanted, my husband loved no haggle pricing. Tim- thank you for all the finance work, Roger - the car drove great and Patrick- thank you for your patience and all you did.

R. Perry

May 21, 2015

I had a very difficult situation. I had gotten into an accident last July in my Kia Soul, which I loved, and afterwards was coerced into getting another vehicle at another dealership in Fairlawn. Ever since I wanted back into a Soul. After a year in the other vehicle I stopped into VanDevere. Marquel met me at my car to see what he could help me with and from that point on he never stopped working to put me into the car I really wanted. He worked through my long list of complications, like high negative equity and the need for a similar payment to the vehicle I had, with Mack (another awesome person at VanDevere) until they figured out what the banks could do for me. To say the least it wasn't good news. I walked away thinking it was done and I would have to spend another year in a car I hated with a payment that was too high. But Marquel and Mack kept pushing and a week later Marquel called to tell me they had an offer that was within my ability to complete. Long story short I am now in a brand new Soul and no longer hating my payments because I love the car I am paying for. Marquel and Mack never stopped working for me and I am so appreciative of what they did. Stop into VanDevere if you are looking for a car they will work hard for you!

Cynthia Hithon

May 16, 2015

Kenny Richardson is the man. Over the years, I have brought several autos from VanDevere and it is salesmen like him that keeps me coming back.

Ray M

May 12, 2015

We recently purchased a 2016 Kia Sorento from VanDevere Kia and we were pleased with the experience. During our initial visit to VanDevere, my wife and I were undecided on whether to buy an SUV or a minivan. We also were undecided on buying a Kia or one of several other manufacturer's vehicles. Adam Shearer patiently helped us through the decision process by letting us test drive a number of vehicles and explaining the advantages of the Kia brand and the advantages of buying a vehicle through VanDevere. Adam did not pressure us as we took time to shop other manufacturer's vehicles and he offered to answer any questions as they arose. We finally settled on buying the Kia Sorento, and in addition, we decided VanDevere and Adam Shearer were the people we most wanted to do business with.

LovemySorento!

May 8, 2015

My husband and I had an excellent experience buying our latest car at VanDevere Kia. Steve Sabitsch was wonderful to work with. We bought a 2016 Kia Sorento and are very happy with it! Steve was very friendly and knowledgeable, it made the process very smooth. I would definitely recommend you going down to Van Devere Kia and ask for Steve!

Robert Lanier

May 8, 2015

My wife and I had been looking at the 2016 Kia Sorento since we heard about the redesign. I came in and met Adam. My wife was still at work, so on the test drive he suggested we surprise her and pick her up. She was estatic! I've been buying cars every 4 years for 30 years now. Not only was this the best experience we have ever had buying a car, but Adam made us laugh, kept us entertained and took the time make us feel like we were his friend first. We cannot thank the VanDevere team and especially Adam for making everything so wonderful! You have earned a customer for life!

Craig

May 5, 2015

I have leased two cars since October of 2014 from two different dealers and i wish I had leased my first vehicle with RJ Peters at van devere. The experience was more about me and what I was looking for and getting the right car at the right price. Rj was friendly professional knowledgeable and it felt like I had a friend for real. He took his time with me as if I was his only priority that was a great feeling that lead to my purchase. The other dealerships did not come close. ... Fred Martin was more into showing me girls than cars. .... Mike priutt kept trying to put me in the car they wanted to sell instead of listening to my needs. ... while Rj at Vandevere made sure I got what I needed and wanted and so much more. .... my family and I thank you.

Donna T

Apr 23, 2015

David Sabitina at VanDevere Kia was wonderful! We went in looking for a used Kia Soul for our daughter and Dave did not disappoint. He explained everything up front and spent a ton of time going over the car and it's features. My daughter loved the car before and after the test drive. We were able to get the price were were hoping for and the financing went smoothly. It was a very easy and uneventful car buying experience all around. I love their lifetime powertrain warranty and oil change price matching offer. Everyone was very nice and helpful throughout the buying process. Great dealership!

Yuta

Apr 17, 2015

We purchased a 2009 Subaru Forester, and Kenny Richardson made the process as easy as he could. He was always friendly, considerate, and honest. He had answers to our questions, and found them if he didn't. I highly recommend Kenny if you want an easy, honest transaction, with a friendly conversation & smile!

Karen

Apr 14, 2015

Had a positive buying experience when I recently purchased my Kia. I worked with Ed Wolfe. Ed was respectful of my (limited) time and the process went quickly. I feel I got a very good deal on my new car. Staff was courteous and friendly. Since the car is new, I have not been in for service at this point so cannot speak to that. Would recommend the dealership.

Don P.

Apr 13, 2015

After not having a good experience at some other dealerships, Van Devere was recommended by a few people I work with. Mike Robinson saw me on the lot and began right away helping me. I already new the vehicle I wanted and Mike made the process very comfortable and not high pressured. Michael worked with me and the finance team to reach the numbers I was comfortable with. So I drove off with my new very shiny car, that also had a full tank of gas. Thanks Mike, I'll definitely be back !

Bill & Georgan

Apr 8, 2015

My wife and I leased a new Buick and worked with Eric Eash. He was very personable and professional. He took care of all of our needs and we were introduced to the people who we would be working with in the future for service. Eric worked hard to get us what we were looking for and we worked out a deal. I would recommend him to anyone I know who was looking for a vehicle. He went the extra mile several times to make things as easy as possible for us. Thanks Eric!!

Wesley D.

Apr 6, 2015

We found VanDevere outlet just by chance. We saw the truck that my husband was dreaming of for a long time in front of the dealership. We drove in and Cory Kanis greeted us. He was super-helpful and not aggressive at all. It was a quick, enjoyable buying experience. Cory made sure that we received the trade-in that we wanted and that process was quick also. Thank you, Cory!!

Anthony & Ashley Brown

Apr 4, 2015

Great customer service. Enjoyed talking to Gregory, He was very relate-able to an everyday person. Made me feel more comfortable and at ease and happy with my new purchase.

justin cherry

Apr 2, 2015

I had a great experience at vanDevere! My salesman Franco Armanetti was excellent! I highly recommend him and will be buying my cars in the future from him!

Chris Boggs

Mar 26, 2015

Mike Robinson was a great guy to have business with and I would recommend friends or family to do business with him if they are looking to get a new car.

D. Platt

Mar 26, 2015

My son, who has purchased several automobiles from VanDevere, recommended Patrick when I told him I was looking for a late model used car. Patrick met me in the parking lot upon arriving at the appointed time. We discussed my preferences and we test drove several cars, including a new Kia. Patrick was extremely knowledgeable about the features of each of the various automobiles. He took the time to explain all the advantages of purchasing from VanDevere and was very patient and understanding as we negotiated. I did purchase a 2014 Chevrolet Impala from Patrick. He has followed-up the sale several times by phone. During my visit I had the pleasure of meeting several members of the family and staff, all very pleasant and courteous. Would certainly recommend VanDevere and Patrick to my friends.

Kimberly Carney

Mar 21, 2015

Gregory was very helpful and answered all of our questions. He printed off a carfax and went over all the paperwork with us. He showed us the car inside and out. Thank you Gregory you and your team at Van Devere are the best

Fatia Tomcsik

Mar 20, 2015

Gregory Dudley is an awesome sales consultant! He was very patient and willing to cooperate with me. He was also even nice enough to pick me up and bring me down to the car lot. He was very hard working and generous.

James Branthoover

Mar 18, 2015

Had a Great time getting my new car. Sales staff was very welcoming and polite. I will recommend Gregory Dudley and Van Devere to everyone that I know.

Steve T

Mar 18, 2015

I bought my new KIA Optima from VanDevere, these guys know what they are doing. Our sales Rep RJ was fantastic, very down to earth and easy to talk to. Overall the entire process was very smooth. I will definitely continue to buy my cars from VanDevere.

Jen Clark

Mar 16, 2015

BEST CUSTOMER SERVICE EVER! I originally came in to Van Devere to co-sign for a car for my brother. That's when I first met Gregory Dudley. From the moment I walked in I received nothing but smiles and an eagerness to help. As we were finishing up paperwork we started talking about my options if I wanted to trade in my car. The rest is history, Gregory and the whole team at Van Devere got me a great deal on a new 2015 KIA Forte I couldn't be happier. Would absolutely recommend Gregory and his team to anyone looking into buying a car!

KiaShopper

Mar 16, 2015

Was looking to lease a new Kia. Ed Wolfe was my Sales & Leasing Consultant and provided a lot of detailed information before I even committed to coming down to the dealership. Once there, the staff was friendly and helpful. I was able to test drive both vehicles I was considering. Overall a painless, hassle-free experience.

The Hickman's

Mar 7, 2015

Not your typical high pressure experience. Gregory was the most professional and pleasant salesman we have ever experienced. A true servant's heart, Gregory did everything in his power to meet our needs and with the most jovial, kind, and pleasant attitude. It was hard to tell he was even a salesman. Truly a unique experience! If you are looking for straightforward, no nonsense honesty and integrity, ask for Greg Dudley. If you are looking for patience, courtesy, respect, and appreciation, ask for Greg Dudley. Buying a new vehicle is a stressful experience at times, don't add to your frustration by getting just any old salesman. Do it RIGHT, ask for Dudley Do Right!

Elisebeth

Mar 6, 2015

My dad bought 2 cars from VanDevere in the past so I couldn't imagine going to a different dealership. I expected an older, used vehicle but I drove off in a 2015 Kia Rio.... it had 30 miles on it! I LOVE my car! I'm recommending VanDevere to all my family and friends. Ed Wolfe set me up with my first NEW car and he was a great help, polite, and friendly. I have been at VanDevere several times and everybody has always been polite and helpful. If you're looking for a vehicle, try VanDevere first! Great people, great vehicles, great prices.... I couldn't ask for more! One of the greatest perks is free car washes for life!

asnider

Feb 27, 2015

He was awesome throughout the whole process. We got the truck I wanted and he was extremely helpful. Not pushy at all, made the process painless.

Jim p.

Feb 27, 2015

I bought two cars at VanDerve prior to this one. I went back with the intention of buying a Kia. My salesman Kiley Jones is an outstanding knowledgeable person.at first I was a little hesitant in working with a young person, (I'm 77) but it didn't take long for both of us to communicate. He determined with no pressure what I wanted, we test drove a Kia Optima and he explained everything even add ons I asked about. Shortly after starting to get the paper work done, I noticed a Buick LaCrosse on the sales floor and I always wanted a Buick. Kiley didn't mind me changing to the Buick and worked diligently to to the point I was able to buy the car. Would I buy another car at VanDerve? Absolutely if I live long enough. Would I buy it from Kiley. Yes, I would hope he would still be there. There is no doubt in my mind he will be in management before to much time goes by. You can't go wrong buying a car here, they pick it up at your home for service wash it and so far they have always brought mine back. On top of this you get a life time warenty on the power train.

Missy B.

Feb 26, 2015

Thank you Kevin for helping me purchase my 2015 Kia Soul. Everyone from sales, finance and service were friendly and helpful. I plan on getting all my service done at VanDevere Kia because of the close location and helpful service technician.

Dawn

Feb 17, 2015

I bought a 2015 Kia Sorento from Marquel White. What a pleasant experience. I never at any time felt pressured or pushed around. I have had salesmen in the past that took advantage of the fact that I was a woman. Never have I felt so comfortable at a dealership. Marquel was pleasant, respectful and sweet. He answered all my questions, and if he didn't know the answer he went out of his way to find the answer. My overall experience is one I will share with my acquaintances and friends. Thank you again Marquel!

Delonda G.

Feb 17, 2015

I would like to thank Patrick Scotfield, for making it possible for me to buy a 2013 Toyota Corolla. I was catching the bus at 5 am. Patrick made sure the next day, I drive to work. Thank you again, Patrick!!

Lesile Q

Feb 17, 2015

Gregory was very professional and courteous. He did everything in his power to make me happy and sold me the car I really wanted.

Jimmy Fuller

Feb 9, 2015

Gregory was helpful and kind. He is the person who picked the vehicle out. I had a wonderful experience. I would recommend all my friends and family to Gregory and his friends at Van Devere.

Bruce Maximovich

Feb 7, 2015

I brought my car in because of some strange noises. Turns out I had multiple things wrong. They thought It would be covered under warranty. It wasn't covered under warranty but they still decided to do all of the work free of charge, and gave me a loaner for the time being! I Will be a future customer!

Pat

Feb 6, 2015

We have actually purchased/ leased two vehicles from Tom Fiala this year and have been most satisfied both times. The first was my assisting my daughter with the purchase of her first new car, a 2014 Soul, in March. After she died in October, we needed to make arrangements for her car. Since her finance company was less than helpful, Tyler Harvey had given us some advice on how to discontinue Anita's deal. Tom helped us complete that process and then was most helpful with completing a lease agreement on a 2015 Soul for our family to replace a Volkswagen that we had passed on to another daughter. Thanx very much !

Stephanie P

Feb 6, 2015

Bought 2 cars from Patrick within 1 weeks time. He was great! Thanks for everything.

Roslyn Haines

Jan 21, 2015

Lawrence Miller was my salesperson and he made my buying experience wonderful. After shopping at another dealership and having to return the car because financing was denied after a week. I called Lawrence and he was able to put me in a 2014. There was no long wait Lawrence made sure that everything was taken care of and he did this on his day off. Thank you Lawrence for all of your help, I am enjoying my new car.

David and Barbie Temoleton

Jan 19, 2015

This was a nice vehicle shopping experience. Everyone was extremely knowledgeable about our vehicle. Gregory did a wonderful job explaining things every step of the way. We will shop again and refer our family members to VanDevere and suggest that they work directly with Gregory Dudley.

William and Sharon Mason

Dec 12, 2014

On December 1 2014 Me and my husband bought a 2014 Chevy Impala Our sales rep Kenny Richardson went above and beyond to help us get our car Kenny was very kind and helpful with our car He was very knowledgeable and did all he could to help us Everyone at VanDevere was very nice and helpful I will buy from them again if we need a car VanDevere is a great dealership !!! Job well done Kenny

N Higgins

Dec 3, 2014

My experience with Dudley Do Right and Van Devere KIA was wonderful I would send everybody anybody to my friends at Van Devere

Mario Granieri

Dec 2, 2014

My wife and I just recently purchased our fourth new car from VanDevere Kia. We keep coming back because we have always been very pleased with their customer service and knowledge of their products. Our salesman Kevin Tinsley was extremely helpful in negotiating a deal that met our financial needs. He was very courteous, knowledgeable and met all of our expectations. We will be back when it's time to buy another new vehicle.

Johnathan Yoder

Dec 1, 2014

Gregory Dudley or Dudley Do Right was very patient with us and helped us find the right car. He worked with us on funding and finding a good car at the right price. He was very understanding in what we were looking for and finding us the right car, after looking at several.

Ryan Hayes

Nov 22, 2014

I really appreciated the service Gregory provided. He was very knowledgeable, personable, and easy to work with.

Doug

Nov 13, 2014

The buying process at Vandevere Kia was top notch. My sales representative, Dwayne Scott was with me every step of the way. He took all my questions and requests to heart and worked to ensure that I was completely satisfied. Vandevere comes with a great reputation for customer service and quality. Suffice it to say that I was not disappointed. Where will my next car come from? Definately Vandevere!

Kay Eckenrode

Nov 12, 2014

I had a great experience buying my Kia Soul at VanDevere in Akron. My salesman, Gregory Dudley, did a fantastic job of finding me exactly what I was looking for. Once we found the right car, it was a smooth process from financing to driving it off the lot. This is our 5'th Kia from VanDevere and they've made it easy for us remain faithful to their dealership!!

Pierre Sabbagh

Nov 7, 2014

Cori Johnson was really a good help in solving some small issues in my new cruize. He went above and beyond to satisfy me with my new car. I highly recommend him for a exceptional customer service and buying experience.

Grant Webel

Oct 29, 2014

Greg Dudley or "Dudley Do-Right" was extremely helpful with our car purchase! We came in and he worked with our financial needs and payment goals and was able to get us exactly what we were looking for! Definitively would recommend him to anyone looking to get a new vehicle!

Kirsty Ruef

Oct 29, 2014

Gregory was a great salesman to work through the car buying experience. He was willing to negotiate a fantastic deal and made the experience a pleasant one. I would highly suggest asking for him if you are in need of a new vehicle. He will surely make the experience a great one!

Lori H

Oct 25, 2014

I had a wonderful experience at Van Devere from my great salesman Gregory Dudley! I will never go to any other dealer and will refer all friends and family to Van Devere KIA!

Erin

Oct 17, 2014

Corbin Young helped make my car buying experience easy. I knew what I wanted and he helped make it happen by lowering my monthly payments to something I could afford easily. I was very happy with what I was given for my trade in. I love my new Cruze and cant be happier with the whole experience.

Roz

Oct 15, 2014

I hate the car buying process I rather go to the dentist. Tom and Casey treated me with respect. I left with a new car within my budget.

Amanda Ross

Oct 7, 2014

Van Devere Kia is the best My family has comes to Van Devere and we have bought 4 cars from here and we never had any problems. I recommend other people that need a car to come Gregory and Dwanye were very nice and answered all the questions I had and also helped me get to the payments that I needed

Chris

Sep 24, 2014

Lawrence Miller helped me get into the vehicle I wanted and never tried to talk me into something I did not want. Throughout the whole process he was very understanding and patient with me as I had to leave often to get to work and return the next day to continue the process. He even remained patient when I changed my mind on the vehicle I wanted and made sure it was 100% ready for me to test drive upon my arrival. I work in the airline business where customer service is key and I can honestly say that I have never received this level of customer service before. Thank you for my 2013 Hyundai Veloster, I love it.

Stephen Paternite

Sep 23, 2014

On 09.08.14 my wife (Vicki) and I leased a 2014 (Shadow Black) Kia Soul Plus from The VanDevere Bunch at 300 W. Market Street, Akron, Ohio. Our sales associate was Franco Armanetti and I must say, he was absolutely incredible to work with. He was extremely knowledgable, very friendly and made us feel like family. It was one of the most enjoyable (car-leasing) experiences we've ever had. I would highly recommend Franco to anyone interested in purchasing or leasing a Kia Soul. You will NOT be disappointed. Thank you, Franco and the entire VanDevere Kia Bunch for a great experience. You guys (and gals) ROCK!!!!!!

Mary W

Sep 17, 2014

My buying experience was awesome. They truely made my buying experience a pleasure. Plus I got a better vehicle than I thought possible. Thank you Adam and all the rest of you

Mike M.

Sep 15, 2014

Dwayne Scott is an outstanding sales representative for VanDevere Kia. No high pressure but an "I'm here to help you" attitude. He even came in on his day off to assist me. I would highly recommend VanDevere Kia and Dwayne Scott.

Rachel

Sep 6, 2014

Greg gave us a great experience at VanDevere! He did everything in his power to help us get a reasonable price for an amazing car. I am so excited to drive my new Kia Soul and it is all thanks to him going out of his way to get us what we wanted and needed!

David Friedman

Sep 3, 2014

Very high rating for Ashley, our salesperson.She was very helpful all the way along.

Timmie D. Davis

Aug 23, 2014

Great job cori johnsondid a fantastic job with helping me get up 2011 Buick Regal car it's fantastic I love it and he made the buying process very easy and kept in contact with me. I wasn't ready to buy it yet but w hhe enough i was they were great. Thanks Cori. Timmie

Melanie Lopeman

Aug 18, 2014

Gregory Dudley took his time with us I needed to understand everything about buying my new car. Gregory answered every question we had and was a gentleman I plan to come see Gregory Dudley and his friends at Van Devere Kia in the future

Debbie R

Aug 12, 2014

This is my 2nd Kia purschase. Always a good experience. Made it a quick purchase and pleasant. No high sales pressure and listens to what you want.

Tracy Klein

Aug 12, 2014

I did my research online before going to the Vandevere dealership and was interested in a 2009 Toyota Corolla I'd seen on their website. Salesman, Eric Eash, greeted me at the door then we sat down and I told him the car I was interested in. We went to look at it and Eric knew all the ins and out of the vehicle. We went on a quick test drive and then went back to his desk to talk about the details. I told him I would be financing it through USAA bank and that I would not commit to anything until I'd talked with my representative. I gave him 100 dollars to hold it and was assured it was totally refundable. I went back the next day and Eric walked me through the buying process and an hour and a half later off I drove in my new used car. Before finalizing the deal, Eric took me on a tour of the facilities including the service department. I was very impressed. Thank you Eric, for making it so easy. There was no high pressure sales tactics and I didn't feel ripped off. I would recommend Vandevere and my salesman, Eric Eash to anyone looking for a new car!

Fred Stuckmann

Aug 8, 2014

It's our 3rd vehicle from VanDevere, and second through Ed Hopson. I like Ed, he makes the process easy to understand, and relatively painless. I highly recommend seeing him. Thanks also to Zach & Tina for a smooth & seamless transition from sale to delivery. Good experience all the way through. Having serviced my other vehicles at VanDevere, I can vouch for their service department as well. When someone hit my car, the body shop also did an excellent job. So thanks to the entire VanDevere Bunch.

Kay D. XMo-Greg.

Aug 8, 2014

Just purchased a new Kia Sportage! Came in to buy a used one with my own financing. Franco Armantti not only found a better percentage rate but was able to put me in a new car and keep my monthly payments low. Also, Patrick Scofield was kind, patient, and very professional. Both Franco and Patrick made my car buying experience a breeze. Thanks guys!

Michael B. Smith

Aug 6, 2014

I leased my 6th Buick, a 2014 Encore, from Van Devere; my first brand-new car in 40 years. Van Devere has serviced my Buicks for 16 years. I knew I wanted a new Buick to replace my 2002 LeSabre, and was certain I'd get it at Van Devere. GM service sold me; Tom Fiala saw me in the showroom many times while waiting for my Buicks to be serviced, and he's a patient man. He converted me from a seething furnace of anxiety over a lease to a satisfied customer.

Mrs. C. Allen

Aug 2, 2014

Gregory Dudley was the most wonderful salesman, very kind, very polite. He was a gentleman. I will be back!

Drema S Williamson

Jul 26, 2014

Gregory Dudley was a perfect gentlemen and worked diligently to get the kind of car I really wanted I was afraid I couldn't afford it but he arranged affordable payments and I am extremely happy. He's the best Come see him at Van Devere Kia

Karen Johnson

Jul 26, 2014

Gregory Dudley was a excellent salesman, very knowledgeable, answered all my questions Those that I was thinking of Gregory mentioned them as we talked about my upcoming purchase. I will definitely recommend Van Devere to all my family and friends.

Scott & Beth

Jul 26, 2014

This was our first experience with The VanDevere Bunch. Adam Shearer was our salesperson. He is friendly and knowledgeable. I was pleased at the effort he showed in helping us make the right decision. Every employee we met there showed the same enthusiasm about serving our needs. We love our 2015 Kia Sorento! The VanDevere Bunch has gained a new forever customer! Thank you Adam!

Bethany

Jul 25, 2014

I worked with Steve and he was amazing. Took the time to explain everything to me and take car of all my paper work and looked for the best deal he could find me. He called me a few weeks later to check on how I liked the car. He was very friendly! Everyone there was!

Poleda Moodie

Jul 19, 2014

I came to look and instead brought a new Kia Soul Gregory Dudley was my salesman and he was so wonderful. He answer all my questions and it was a wonderful experience. I had a great time at Van Devere Kia with Gregory Dudley

Chanda Porter

Jul 8, 2014

Gregory was incredibly helpful and worked hard to get me the deal I needed. I would certainly recommend working with him if you are in the market for a new car!

Amy C.

Jul 7, 2014

We had popcorn and good company while buying our new car I also got a price I could afford Gregory was considerate and listened to my wants and needs and found just the right car for us. I had a wonderful time with Greg and his friends at Van Devere Kia

ashley

Jul 3, 2014

I had a wonderful experience at Kia Van Devere. Gregory was very helpful and answered all of the questions I had. I am very happy with my purchase I am a very pleased with my new vehicle

Scott P

Jul 2, 2014

Dwayne and Gregory were the best. Made the process of trading in and buying my new car fast and easy!!! This is the 4th car my family has bought from Vandevere, and it will not be the last!!!

mary

Jul 1, 2014

I had a great experience at kia they were super friendly and helped us out a lot we would buy are next care from here in the future Gregory and adam were very kind and friendly.

David and Jen Mckay

Jun 26, 2014

Gregory was an amazing salesman,He took his time with us. He got us the deal we wanted for our new vehicle. It was a great experience and we will be returning for our future car purchases. Come see Gregory Dudley at Van Devere Kia

ChristyAnn

Jun 24, 2014

This was my first experience with The VanDevere Bunch. Patrick Douglas was our salesperson and right from the start he was friendly and knowledgeable. I was impressed by how much he knew about the vehicles, inside and out. Every employee we met there had the same friendly, knowledgeable persona. I love my 2014 Kia Koup! The VanDevere Bunch has gained a new forever customer! Thank you Patrick!

Yontami Jones. Ms. J 23

Jun 23, 2014

I bought a 2014 Buick Encore and I'm extremely Satisfied with my purchase, with Franco (sales rep) and with the staff! They welcomed me and knew some of my background and made me feel like I was important, like family. I love my brand new SUV!!! Thanks so much Franco and Vandevere family

MaryAnn C

Jun 21, 2014

Came into Van Devere Kia looking for help getting out of my lease I was over the miles and worried about the lease end expenses. I met Gregory Dudley who put me at ease from the minute I walked in the door. He was patient answering all my questions and worked very hard to explain my options and find me a deal that worked best for me. I ended up trading in my lease without any lease end expenses and drove home the same day with a brand new Kia Soul. I can say Gregory was friendly and helpful. He was definitely not the average salesperson pushing a car but genuine, friendly and actually caring. Everyone should go to Van Devere Kia please ask for Gregory Dudley

Mariano Brantley

Jun 19, 2014

My experience at Van Devere Kia was an awesome experience. I had some unique situations which were dealt with very professionally and swiftly. Gregory Dudley was very attentive and patient with my circumstances. He is an asset to your Van Devere Kia.

M. Bond

Jun 10, 2014

One word for Gregory Dudley -- AWESOME. You know that feeling you get when you know someone is really working for you? That's what I felt with Greg. He would not give up. I LOVE MY 2014 BUICK VERANO. I keep saying...."THAT'S NOT A BUICK" :) Greg answered ALL my questions and I was very, very happy. He's the best.

Dawn Wazlavek

Jun 9, 2014

Never bought a Kia before, but I will always own one now. Our salesman was amazing! Ask for Gregory Dudley. No pressure no gimmicks, just a good guy.

The Talley's of The Rock Church!!!

Jun 9, 2014

Van Devere Bunch, Gregory was a awesome salesman. He encouraged us to get what we liked and could afford. He was very respectful, knowledgeable and he listened with respected advise. Our visit was fast, friendly and I am please to advertise Gregory and VanDevere at my local church and my employer. Great salesman, we are leaving today with a 2014 Kia Soul...

Janice Keaton

Jun 6, 2014

Ed Hopson made buying my 2014 Buick Verano a very easy process. Even after giving him a hard time with so many questions. He was helpful and knowledgeable. I would recommend him to friends and family.

Mr. & Mrs. Giles

Jun 3, 2014

Our salesman Gregory Dudley went above & beyond to ensure customer satisfaction during our car buying experience. He was kind, professional & courteous. The best car purchasing experience I've ever had.

Steve B

May 13, 2014

It was a pleasure to lease a vehicle from the friendly staff of Vandevere Kia. RJ Peters took the time (nearly 3 hours) to show me all the options I had available for what I wanted to spend on a new vehicle. He was kind and courteous no matter how many times I asked to see a different model, color and to explain the different amenities each vehicle had to the next. I had a preconceived number in my head of monthly payments and he was able to meet and exceed my expectations.

ddstewart

May 7, 2014

It was my first time purchasing a car and Patrick Douglas made the experience move along smoothly. I am glad to have had him as my sales person.

Brian Stano

Apr 30, 2014

When I first came to VanDevere Kia, I wasn't sure what I wanted to buy. However, after spending just a few minutes with Greg the sales consultant, I was immediately put at ease. He showed me a car I fell in love with and made the entire car-buying process easy and worry free. I would highly recommend Greg and his friends at VanDevere to my friends and family!

Brian Sorento owner

Apr 29, 2014

Alex Reed was extremely helpful during the entire car buying experience. He walked us through each of our options and answered all of our questions and was very knowledgeable about each of the vehicles. He was patient as my wife and I made our decision and he made sure that we were happy with our choices. I would highly recommend Alex to anyone looking for a new or used vehicle and any of the VanDevere family of dealerships!

Tara & Bob

Apr 28, 2014

We bought a 2014 Kia Sedona from Mike Brown. The staff was so amazing, helpful and friendly. We're so impressed with the service we got from the moment we walked in the door to even after we drove away. Our family is so in love with our new van. We were also shock to find out after we got home that we talked to the President, Mike VanDevere. It was so awesome that he took the time to talk to us. Thank you to the whole VanDevere Kia Staff for all that all of you have done for our family!!!

Roger S

Apr 24, 2014

I brought our 2011 Kia Soul into VanDevere Kia for an oil change, while waiting I started looking at the 2014 Sportage's on the lot, Lisa my service rep suggested I talk to Eric Eash. I told him I wasn't really serious but could be interested in an all wheel drive model. Eric brought one around for me to look at, and after a test drive and some Excellent dealing on Eric's part I said goodbye to our Soul and drove off in a 2014 AWD Sportage. Thank You Eric for making me a deal I could not refuse.

Mel and Carolyn Hussing

Apr 22, 2014

My wife and I purchased a Buick Encore from Steve Sabitsch at VanDevere Buick. Of all the Local dealers we went to, VanDevere was the best. Steve got us the car we wanted, color and interior. There was no pressure, and he made the car buying experience a good one. We recommend contacting Steve for you new car purchases.

Sonya Peele

Apr 22, 2014

I highly recommend Gregory at Vandevere Kia. He provided the highest quality of service and management was exceptional.

Jen

Apr 14, 2014

I needed a new car and I bought my last one from here. I was excited to go back and test out new cars. Franco made this process fun and easy. He was honest and did not push me into something I did not want. I will always go back to Vandevere for all my car needs!

Pam

Apr 6, 2014

I found the car I wanted on the internet or I would have never gone there. They have too many buildings to go to. You met the salesman in one building then they want you to tour the maintenance department (I can that at the time of service). If you've been in one garage you've seen them all. Then back to the salesman desk. Paid (CASH) for my new car, signed papers, then had to go to another building to talk to the finance manager. (Trying to sell extended warranty.) Then back to the salesman desk to get keys & leave. They also have their website advertised on the back window. I WANT IT OFF.......

JJS

Apr 3, 2014

Within the past six months I needed to buy two new cars. The first was a 2013 Kia Optima. Franco Armanetti was the salesperson we worked with. It was my first time meeting him. He was informed, polite, engaging, and made the entire experience enjoyable. When I needed to buy my second car, it was under the condition of working with Franco again. He did not disappoint. Again, his knowledge and personality made the entire process enjoyable. Franco is an asset to the company.

BRODIE

Apr 1, 2014

ABSOLUTELY FANTASTIC JOB.....HIGHLY RECOMMENDED!!!

Mykal Mills

Apr 1, 2014

Kevin paid close attention to my needs while still trying to achieve a common goal. Very dedicated to finishing the sale. He was a personable salesman and helped me select the car I thought best fit my lifestyle.

Jim & Tracey

Mar 29, 2014

We purchased our 4th car from Vandevere Kia in Akron. Ed Wolfe is a super nice guy and an honest salesman that truly cares about his clients and tries everything within his power to work out a good deal and find the best vehicle for each person. Everyone in the dealership has been courteous and genuinely happy while dealing with us. You can tell a lot about a company by the way the staff act while working with you as well as interaction with each other throughout the facility. Vandevere is a great place!

BARBARA HALL NEW KIA SOUL OWNER

Mar 28, 2014

I BROUGHT MY 2012 KIA FORTE IN FOR AN OIL CHANGE AND WAS LOOKING AT THE KIA SOUL, I HAD A FEW QUESTIONS ABOUT THE SOUL AND MIKE BROWN ANSWERED MY QUESTIONS . I WAS IN A HURRY SO MIKE SUGGESTED THAT I SCHEDULE AN APPT . TO COME IN AND TAKE THE SOUL FOR A TEST DRIVE. WHEN I CAME IN MIKE WAS THERE AND READY TO HELP ME AND ANSWER ALL MY QUESTIONS . HE MADE THE PURCHASE OF MY NEW KIA SOUL GO AS SMOOTH AND AS QUICKLY AS POSSIBLE .I WOULD RECOMMEND ALL MY FRIENDS TO SHOP AT VANDEVERE WHEN LOOKING FOR A NEW OR USED CAR . GREAT CUSTOMER SERVICE THANK YOU MIKE . BY THE WAY, ALL I NEED TO MAKE MY KIA SOUL COMPLETE IS TO BE ABLE TO GET ONE OF THE KIA SOUL HAMPSTER'S TO KEEP IN MY CAR, FOR GREAT ADVERTISING AND A GREAT CONVERSATION PIECE. THANK YOU FOR THE EXCELLENT CUSTOMER SERVICE . SINCERELY, BARBARA HALL

EditorKel

Mar 28, 2014

Loved it here! Stopped in to look at a car; drove it away three hours later. Tom and the gang actually made the process enjoyable and stress-free. NO pressure, NO haggling, NO drama. Financing was easy too; the guys encouraged me to find the cheapest rate possible, then worked very hard to meet it. This was my fourth dealership car purchase and by far the easiest. Thank you!

Michael Dobbins

Mar 28, 2014

I really thought shopping and finding the right car for me was going to be such a headache and so much work. I met Walt Grimes at the Van Devere Buick location and he immediately greeted me and sat me down asking me very specific questions that instantly narrowed down my search. Within in minutes, we had a plan of what kind of cars were going to fit my style. After test driving a few different makes and models, I drove the brand new 2014 Buick Regal. It was fully loaded and had everything I needed. I could not believe how smooth and sleek the car felt and drove. After finding the car I wanted, Walt's manager helped me with financing and that took literally 20 min. I was astounded that they were able to work with me on getting me a reasonable price for such an amazing new car. I could not have a better experience with Walt and his team at Van Devere! I would HIGHLY recommend purchasing from Van Devere...these guys know what they are doing and are truly there to help, not pressure you into a car. Thanks again guys!

SherrieVan Buren

Mar 28, 2014

I bought a new Kia Rio from Patrick Scofield last month. Patrick was very accommodating and helpful. He was happy do whatever was necessary to help me with my transaction. I've had many bad experiences at other dealerships and although Van Devere is not really convenient for me I will continue to make them my dealer/service location of choice. I wouldn't hesitate to recommend Van Devere and Patrick Scofield. Great experience!

Ron & Arlene

Mar 26, 2014

This is our second car purchased with VanDervere. I found the staff very helpful and considerate to our needs and desires. I would like to thank Randy, Edward, and Rocky for all there help. Oh yea, the snacks were great too.

Stephanie Olbrysh/Shawn McGowan

Mar 25, 2014

My fiance and I came to VanDevere to look into purchasing two new vehicles. We had Ashley as sales associate, who us relatively newer member of the staff. She displayed herself with professionalism and was the most trust worthy and relate-able sales associate we have ever dealt with. I will not be going anywhere else for our future cars. The whole staff here is just unbelievable. Thank you VanDevere for finally making car buying experience pleasurable!

Joseph J. Zetti

Mar 24, 2014

My 91 yr. old father came to VanDevere to purchase a new car, having bought one in 2011, he trusted your service.Everyone at the dealership was very helpful, friendly and knowledgable .It was a very pleasant experience. My husband and I later came back with our other buick and had very fast service and our questions were answered. Thank you Brandon Speelman for your time and effort , we were very impressed!!!!

Nancy Duma Harris

Mar 24, 2014

This is our second car from Vandevere. Steve, Rocky, and Randy treated us well and showed much compassion and a lot of interest in what we were looking for. Thank you so much and we will be back!

WanDal One-happy-shopper

Mar 24, 2014

KEVIN KINGSLEY JOB PERFORMANCE WAS EXCELLENT WITH GREAT CUSTOMER SERVICE.

Anita

Mar 22, 2014

I had such an amazing experience buying my first brand new car! Tom was amazing making me feel very relaxed and made my buying experience very enjoyable!! I would highly recommend Kia's to everyone!!!

Bart And Melissa Hughes

Mar 22, 2014

Had looked online for a Kia soul and found one at Vandevere online I called and asked questions liked what I was told to me. went there and worked with Kt he's awesome! Very knowledgeable on the vehicles that he sells I will recommend him and Vandevere to anyone looking to buy a new or used car.

CPReck

Mar 22, 2014

Brandon and Zach were very friendly and informative. Finishing up took quite a while, but besides the longer wait, they seemed to be excellent customer service representatives!

Keith Hen

Mar 22, 2014

Derrick provided quality customer service during my buying experience. It was hassle free, with no "hardball" tactics. The only complaint that I would have would be the long wait (over an hour) to finalize the financial portion of the process. Throughout the wait, I was asked by several of the staff if I needed anything. In spite of this issue, I would highly recommend coming to VanDevere!

JUNKYARD AND GIRLFRIEND

Mar 19, 2014

As a retired business owner and previous salesman, we appreciated Walt and VanDevere Kia and their straight up approach to taking care of customers. We will recommend friends and family!

Stephen

Mar 18, 2014

Working with KT was truly a pleasure , he's been a true professional . KT made the process of buying a car so easy and seamless ....After I went home I just said wow....I plan on buying a Truck from him next year....If your looking for a vehicle come here and ask for him and you will be in good hands.......Stephen

Heather Novak

Mar 17, 2014

We bought a 2013 Chevy Tahoe from RJ a few weeks ago. If you are looking for an honest, straight forward kind of salesman - RJ Peters is your man!!! Thanks RJ!

Trina J.

Mar 17, 2014

My 2011 Kia Soul that I purchased at Vandevere was totaled in an accident. Because of the great service I received when I purchased that car, I knew I wanted to go back to purchase another Kie . The service I received from Ed Wolfe was exemplary. Ed listened to me, was attentive, and diligent about assisting me in chosing a car that met my needs. He was patient and did not use tactics to push me into a quick sale, but allowed me to take my time even though it was a cold rainy day! Although my Soul was perfect, I opted to go with a Kia Sportage this time around and could not be more satisfied. Ed Wolfe & Rocky Dorsey thumbs up & see you soon as my daughter is in the process of looking for a new car! Go to Vandevere if you want great service & fair prices!

Jackie

Mar 15, 2014

Walt Grimes, what can I say about the nicest guy to talk to at the Dealership? Well, first off, my husband and I had no idea what car we wanted, or what style; but Walt never gave up on us, and helped us picked a vehicle that we never thought we could afford. Walt showed us all of our options and honestly worked with everyone to help makes this process as easy as pie. Walt is patient and extremely to talk to. If you are looking for the best sales person in Akron, look no further than Walt Grimes!!!!!

JOHN

Mar 15, 2014

SALESMAN DID A NICE JOB.WAS ONE MY BETTER EXPERENCE WITH A DEALER EVER.

Dan Hostetler

Mar 13, 2014

Was great working with Brandon & Randy on the F350 Ford, will be back to see the again when we are in the market for another car or truck

Joe Zetti

Mar 13, 2014

Brandon Speelman did a very good job, in detail and all phases of the buying process.

Marylou and Lou Endres

Mar 10, 2014

Great experience with purchase of our 2nd Lacrosse from Steve Sabitsch and Vandevere and will come back for our next!

Charlene

Mar 9, 2014

I had been trying to find a comparable replacement to my 2008 GMC Yukon for several months. Finally found one I wanted to drive online here at VanDevere. I did the research online for price comparison and it was right on the money. My husband and I are business owners and appreciated the great customer service. I ended up driving the 100 miles back home in a 2013 Chevy Tahoe instead of the Yukon I originally came to see. Walt was very patient with us and braved the sleet and snow until we found what we wanted. We would recommend this dealer very highly.

C. Visca a continued Van DeVere Kia customer

Mar 4, 2014

Mike Richardson of Kia-Van Devere is a dedicated representative of this dealership. My husband and I have gotten 12 cars from Van Devere over the years. Mike worked with me on getting my 13th! I went in on President's Day by myself and met Mike. I told him what I was looking for and the price point I wanted to stay within. I was trading my 2011 Sorento in for a newer one because of the great sales going on.We worked on looking at colors and test driving the new 2014 V-4 Sorento. He told me how much Kia had improved the HP on it compared to the 2011 that I had. It drove wonderfully! The ride was quite and smooth. Pickup on the expressway was great! The vehicle color was not at the dealership so they found it and had it immediately driven over for me to look at. Mike worked very hard at giving me a great trade in and I drove home that afternoon with my new 2014 Kia Pearl White Sorento! Mike went above and beyond in his service. I worked with Mike thru the entire process from beginning to end. He did everything he could to help me get the best price. I am very satisfied and so was my husband when I called him and two sons and told them my deal was complete! If you are looking for outstanding service, I would recommend anyone to go talk to MIKE RICHARDSON at KIA VAN DEVERE. Thank you very much Mike!

EDFisher

Feb 27, 2014

Brandon was very easy to work with, he called me when he said he would and catered to all my needs. If you get the opportunity to work with Brandon, you will be completely satified.

Mike H

Feb 25, 2014

Tom Fiala was very attentive to my needs and requests and helped me work out a great deal on my new 2013 Kia Soul! I love the car and have always loved the service, family atmosphere and friendliness of the Van Devere folks. I repeatedly recommend them to everyone. I will not hesitate to come back again and again for my car purchases!

Noreen and Randy

Feb 23, 2014

Alex Reed was awesome. My husband and I didnt think we could get a car but Alex and Casey made the process smooth for us they even got us into a car that I always dreamed of having. We were treated like family, never treated badly by anyone, very caring staff, greatest dealership we have ever had the pleasure of doing business with. The process was fast and we had some fun. And having the Warranty Forever gives us peace of mind that we made all the right decisions. We highly recommend Vandavere to everyone. Even if you have a troubled credit past they will work hard to help you get into the vehicle you deserve at terms you can afford. Thank you so much Alex and Casey, we will be back again to do business with you in the future.

A. Lev

Feb 20, 2014

Alex Reed knew his stuff and what he did not know he found out. I forgot how long it took to buy a car but at least everyone was nice and Alex took good care. We got a good vibe from the team at this dealership. Although you know a business is about doing business we felt as If we were getting fair and good business. I enjoy my new car Thanks Alex

Anthony

Feb 6, 2014

Dwayne made my life very easy from the moment I walked into vandevere. He was very patient and really took on my concerns as though they were his own. He was even kind enough to walk me through learning stock shift on our test drive. I wouldn't talk to any other sales man there besides Dwayne. Vandevere was also able to help me work out a low monthly payment on the car and understood my college life situation plus living away from home. Great place to buy a car

Chris Haynes

Feb 6, 2014

I have just purchased a 2013 Kia Sportage and had worked with the salesman Michael Robinson. My overall experience was very satisfying. I would recommend considering Kia for your vehicle of choice, but more importantly make sure you ask for Michael. His level of commitment and quality of service was the very reason I was able to make my purchasing decision.

Shane and Dawn

Feb 4, 2014

We drove 2 hours to come to your dealership for the price of this vehicle that other dealers were asking much higher. We worked with Brandon Speelman who did an awesome job explaining the features of the care, but most of all his customer service. We will be back

XChiefBPD

Jan 31, 2014

From the time of my initial contact with the dealership, I was impressed with the amount of information available to an out-of-state buyer. I had been searching for a replacement vehicle for my wife and found exactly what she wanted at VanDevere Buick in Akron, Ohio. Even though it was over seven hundred miles from my home, I was not hesitant at all in driving that distance (one way) in order to take a look at the vehicle. When I finally met the salesperson with whom I was dealing (Tom Fiala) at no time did I feel any pressure to purchase the vehicle I was looking at. Tom was very thorough in discussing the "history" of the car and allowed my wife to take a test drive right away. Since it was almost identical to the car we were trading in (only 4 years newer and approximately 60K less miles), it was easy to see that the car was exactly what she was expecting. The process of purchasing the car went very smoothly and I got a fair price for my trade-in (exactly what had been quoted to me prior to leaving Iowa). The paperwork process went smoothly as well (handled by Tyler) and within a short time my wife and I were back on the road toward home on a Saturday afternoon. My wife and I left the dealership feeling as if we had been treated as life-long VanDevere customers, rather than as out-of-town first-time customers at the dealership. Tom Fiala was "awesome" to deal with. The car handled beautifully on the trip home, and I was impressed by the follow-up phone calls I received from the dealership and from Tom after our arrival back in Iowa. I was also impressed by the Lifetime Drive Train Warranty applied to all Vandevere used cars with less than 100K miles on the odometer. It made me expect many years and miles of trouble-free driving. This was my first vehicle purchase which started on the internet, and I would not hesitate to take this approach in purchasing another vehicle (especially from Van Devere Buick). THANKS for making the purchase and enjoyable one !!

Linda UmBayemake

Jan 30, 2014

I was and still very sick. My son and I have a really hard time since Dec 2, 2013. I talked for awhile about buying a car plus my son needed one. I got in touch with Van Devere Buick Kia then put in touch with Ed Hopson. He hooked me up and my son. This on the coldest day of the year. It was a long time there but Hopson worked his magic and found us cars we can afford and like. Iam glad I went to Ed and not another dealership.

Lililianne Ford

Jan 27, 2014

Edward Hopson Is an excellent salesman.He helped us at a very hard time in our life to get the financing and to put us in a very nice van.He went the extra miles for us..We plan on buying our next car from him.He has a friend for life.Thanks Lil and Joe....

Linda otto

Jan 27, 2014

Alex reed and randy brown were awesome..I really didn't think this car was going to happen for me...And at first it didn't..But they called me on Monday. and made it happen!!!!! I have bought 4 cars here and also my mother and my aunt. I tell everyone what great people and service I receive here. Oh I will be back..Thank you Alex and Randy

James Logan

Jan 23, 2014

We had been looking for two weeks for a specific truck, when we found it at VanDevere we were over joyed. They called us the next day and told us the truck was available so I filled out the pre approval to get a jump on our appointment two days later. The following day they called and said the truck had been sold. We are very unhappy about this to my understanding from other dealerships when someone is interested in purchasing something especially filling out paper work and have a scheduled appointment then they should hold that vehicle for them. We are very unhappy and will never be returning for any other deals or sales.

EXCHIEFBPD

Jan 18, 2014

Great dealership experience from the initial internet contact, throughout my conversations with Tom and even greater after meeting him at the dealership. Drove across 4 states (over 725 miles) to purchase the exact vehicle that my wife wanted. Would recommend this dealership to anyone wanting an exceptional buying experience.

Marty P

Jan 16, 2014

Leased our 4th car from Van Devere Kia. Mike Robinson made the whole process painless. They even fed us pizza because we were there longer than expected. Have three more children who will be needing cars in the near future. We'll be going back to Van Devere. Marty and Dawn Pokorny

vc

Jan 15, 2014

refused to sell at advertised price then attempted to add costs

Taylor

Jan 14, 2014

Just bought a New Kia Optima from Ed Wolfe, this is my 3rd Kia bought from Ed Wolfe and I absolutely would say he is a great salesmen! Always wants to help me out and is very friendly! Thanks Ed!

Joanne

Dec 29, 2013

I have been to other car dealerships before I went to VanDevere . This dealership is different. They CARE.... It's like a Friendly Family of people......they take Time with you. For sure, I will have my car serviced at VanDevere. I feel such confidence, why go any where else. Thank-You VanDevere Most of all, Thank- You Kevin Tinsley, for all your help & making my experience buying a 2013 Nissan Versa just, "GREAT". I am a very "Happy Girl" Joanne

Rocky J

Dec 26, 2013

Bought my first new car from them, i have bought cars before but this is my first new kia forte 2014, kt made my buying expirence easy and stress free

Jeffakron

Dec 3, 2013

Purchasing of my Tahoe was a good experience with Steve as the sales person. It's been approximately 4 weeks since the purchase and still haven't heard from Steve on the status of the second remote and spare key. To me, this is poor customer service after the sale and giving it a second thought to have my routine maintenance performed at this dealership. Still awaiting resolution after I was informed it would be taken care of.

R. Lewis

Nov 26, 2013

This was my first "new car" purchase and it could not have been more pleasant! Justin Bisconti was so helpful and personable. He listened and got answers to every one of my questions and concerns about this purchase which really made this a great experience. He was enthusiastic without being pushy, and I felt he really cared about why I was there. He was also a great help in introducing me to the Nissan brand. He went above and beyond to make sure I was a satisfied customer. I can affirm that he "gets it" when it comes to customer service. I really appreciate him and I love my Nissan Xterra! - R. Lewis

Sherry H

Nov 13, 2013

Couldn't wait for the 2014 Kia Souls to arrive and finally they did. I am now the proud owner of a 2014 Kale Green Kia Soul which I call the hamstermobile. Patrick Scofield was so helpful in getting the color I wanted and making sure the transition from my old Rondo to my new Soul was smooth. This is my second vehicle from VanDevere and probably won't be my last. Thanks again Patrick.

Paul

Nov 12, 2013

Jeff Ross is the salesperson I dealt with. I've been buying cars for nearly sixty years and he is as straight as any I have ever met. Would I go back? I sure would. In fact, I would seek him out, he's that honest with his customers. He found the exact car I asked for and had it ready the next day. Keep up the good work, Jeff.

Ricky & Ann

Nov 10, 2013

Our entire buying experience was much more pleasant that I ever imagined it would be! Tom is knowledgeable, pleasant and sincere about helping his customers (and has entertaining sense of humor!) The 'VanDevere Way' is up front, honest and bottom line--which we appreciated. Both Tom and Randy were very helpful. We'll be back and we'll tell our friends!!

Jon

Oct 30, 2013

Doug was very friendly and honest. Very nice personality.

Kyle Wright

Oct 22, 2013

Nothing bad can be said about these guys! The process was handled in a professional and fun way. Props need to go to Tom and Randy! You guys are great! I got my 08' Kia Spectra as painless as can be imagined and they worked with me to find the best one. As a first time buyer I will recommend VanDevere to anyone!

amy

Oct 18, 2013

My experience tonight was amazing! Doug made my new car buying experience fun and painless. He explained all the features a help me select the perfect model and color for my lifestyle and budget. Thank you Doug!!! P.S. Doug is funny!

Mack Wicks

Oct 16, 2013

The overall service from the VanDevere staff from sales to the clerical staff was outstanding! Not only was my pricing right but I was even able to get in a car a year newer than other dealerships. The staff was friendly and efficient. It made buying a car such a pleasurable experience. Thanks for all your help and pleasant attitude Randy and Kyle for going above and beyond!!!! I will definitely use the VanDevere Bunch in the future! Kuddos!

Kathy in a new Sorrento

Oct 12, 2013

It was a pleasure working with Doug at Van Devere. He was so knowledgeable about the SUV we purchased and was so friendly. He worked with us to find a payment that would work with our budget. Great Experience!

Sarah Weekley

Oct 12, 2013

Diane was Great. She did an Awesome Job Making me feel Welcome and was Extremely Patient with me. She went Above and Beyond to make me Comfortable while Waiting Also.

Dean Manges

Oct 10, 2013

I inquired about the Volkswagen Jetta. I was contacted quickly and professionally by Mr. Larlham and he provided me with his personal phone number. When I called he responded quickly and by next day I am the proud owner of a Volkswagen!

John

Oct 9, 2013

I really enjoyed my experience with Doug at VanDevere. He was very helpful in making a purchase easy. Would recommend VanDevere for your next car purchase.

Anthony Haydu

Oct 8, 2013

Our expriance at VanDevere has been very pleasant and productive.We always appreciate the hospitable atmosphere andefficiant sales staff.

kk

Oct 1, 2013

fine process..joe is a good fellow............ nice selection kk

Monica M. Hines

Oct 1, 2013

I came in to VanDevere not really knowing what to expect. I receive and email from Zach about the great possibility of getting me into the 2010 Chevy Traverse. The one I wanted sold. But he took the time to help me find the vehicle I truly wanted He was kind, professional, and wanted to make me happy as the customer. He even gave me advice for better future buying power and on finance in general I was very impressed with him. I love the fact that his profile talks about faith, family and career in that order. Although buying anything can be a long process but when you have a sales associates such as Zach it makes it a wonderful experience. I plan to send EVERYONE I can to VanDevere. And I would love to come back to this place in the future. Everyone was nice friendly and made me feel like my business was important to them and I wasn't push along or forced to buy. Thank you so much Zach for the service you provided me. You are a true example of GREAT customer service and a true asset to THE VANDEVERE BUNCH:)))

De'Janette Teague

Sep 25, 2013

Doug is an amazing salesman , I waked in to VanDevere thinking i was just going to get the run around and not be able to purchase a car. Doug helped me the best that he could he tried his best to get me the best car for me , he has a great personality & a very nice since of humor. There was never a dull moment I would I couldn't be any more satisfied with the service and the vehicle THANKS DOUG !!

GC0263

Sep 23, 2013

VanDevere is exactly what i expected; a family. I came in as a first time buyer, walked out pleasantly surprised and was more than pleased with the overall process. I would recommend this dealership to anyone looking to buy a new car. I couldn't be more satisfied at this point, i told them what i wanted and they made it happen. Best Customer experience!!

anthony

Sep 10, 2013

vandevere was very helpful on getting us a vehicle that meets our needs and budget

Rachael

Sep 10, 2013

We just leased a 2013 Kia Soul from VanDevere on W.Market Street in Akron. Patrick Scofield was our salesman and was most helpful, polite, and professional. He made our experience a great one!

RedCar

Sep 5, 2013

This was the first time leasing a car by myself and Doug was so helpful and friendly. He answered all of my questions and made what I thought would be an impossible dream come true! I now have a beautiful red Soul and I will be able to fit it into my budget easily. No dreadful surprises. Only good surprises. I plan to come back to see Doug when my lease ends to get my next vehicle.

shovonne c johnson

Sep 3, 2013

my sales person was thee best sales person I ever encountered in my 43 years of life. very loyal honest and answered any question I had. I was a lil nervous to come in to purchase a vechicle by myself being im a women with my multible situation . he was so comforting and helpful in everyway.im indeed shockeded and amazed with Zach and the sales team I actually felt like family. thank u I will tell any and everyone about my experience at vandevere kia buick

Marie Wilson

Aug 27, 2013

I must tell you, this was the best experience I have ever had purchasing a new car!!! Zach was very personable and had great integrity. There was a comfort level that I had with this salesperson, no high pressure at all. He went the extra mile, and made sure I was extremely satisfied. I have already brought a friend of mine to the dealership to purchase a new car. We both are very happy with our experience at Vandevere Kia. Thanks so much. Marie Wilson

Diana C Stevenson

Aug 26, 2013

Doug was the very best salesperson I have had in a dealership place. He was very courteous and knew his job he wasn't pushy but very nice enjoyed spending the time with him

Very Inconvenienced Person

Aug 24, 2013

August 24, 2013 I have been shopping for a new minivan for the past few weeks, and found a 2008 Dodge Grand Caravan for sale at Vandevere Buick at 300 W. Market St. in Akron, OH that I was very interested in purchasing. I contacted the dealership via their website around 9am on Thursday, 8/22, and had a chat session with Kristi Stevens, a Customer Care agent at Vandevere. I told her specifically which vehicle I wanted to see, and she informed me that it was available and she would put me on the "VIP" list to see it in person. I told her I would be traveling over an hour to come see the vehicle, and she assured me it would be there when I arrived. I called the dealership that same day around 5:30pm, before I left my home to drive to Akron, to verify it had not been sold during the day. Once again, Kristi reassured me that it was there waiting for me, and I would be welcomed as a "VIP" when I arrived. I hired a babysitter to watch my 3 small children, and drove from Hermitage, PA to Akron, OH with a blank check in hand to visit the Vandevere Group and see what I expected to be my new car. When my wife and I arrived, we spoke w/ Randy Browne and told him why we were there. He checked with one of his associates, Zachary Lawrence, and Zachary told Randy and us that the car was "missing". They have had other inquiries, and have not been able to locate it for 2-3 days. I was shocked that I could call twice on the same day I am coming to see a vehicle, have the dealership put me on their "VIP" list, and that whole time nobody bothered to check if the vehicle was actually there. I expressed my frustration to Randy for having wasted over an hour of my time driving there, the money for gas, and the money for a babysitter, only to have them tell me they don't know where the car I wanted to see is. He made no concessions for the inconvenience. He even went as far as trying to strong-arm me into making a downpayment on the vehicle, telling me that when they did find it, it couldn't be held for me to come back and see if I didn't make a downpayment. I was disgusted that after the experience I had, he would try to talk me into putting money down on a vehicle he didn't even know if they had!!! If this is how Buick allows their dealers to treat potential customers, I want no part of ever purchasing a vehicle from any of your dealers. Furthermore, I am expecting compensation for the gas and babysitting money I wasted due to Vandevere's deceptive sales practices and/or incompetence. I spent approximately $20 on gas and another $20 for the babysitter. It is very difficult for my wife and I, both working full-time and having 3 children, to get out for a night and look at cars. As I stated earlier, I had a check in hand and ready to buy. All I expected the dealership to do was take 5 minutes to ensure the vehicle they were advertising online, and told me by phone they had in stock, was still there before I arrived!!! Vandevere has found a new meaning for "VIP", as they made me feel more like a Very Inconvenienced Patsy instead of a Very Important Person.

Mark

Jul 31, 2013

After calling Kia directly and getting basically nowhere, other than getting a claim number, I had my car towed here. After a couple of phone calls from my wife and I they agreed to take a look at it (another garage didn't really want to tackle it and justifiably so). I received a very welcome phone call a couple of days later and was told that Kia was handling the repair. The car runs beautifully and the people I dealt with were great. I couldn't be happier. They personally helped totally change my opinion of Kia.

Dawn

Jul 25, 2013

I love my new Kia! Salesman Mike Brown and their staff were super friendly!

Janice Verano

Jul 1, 2013

I loved working with Tom Fiala and the Vandevere Bunch, they were great! I love my new Buick Verano and I will recommend my friends and family and everyone else to see Tom. Thanks again.

David

Jun 28, 2013

Fair and honest. Great warranty value. Ed hooked me up with a great deal

crozb77

Jun 13, 2013

I recently purchased a saab 97x from Zachery Lawrence. It was the best I have ever been treated by a salesman. He Explained everything from the time I walked through the door to the time I left. Even texted me the next day to make sure it was all in order. I will never go anywhere else to purchase a car, truck. I have told everybody who might be looking for a car to go see Zach at VanDevere Buick Kia for the world class treatment in auto buying. I found one closer but I still drove the hour and half each way to buy there after taking the test drive with Zach and talking with him.

Shirley Lawler

Jun 12, 2013

I had a very good experience at Vandevere Buick working with Edward Hopson, Equity Manager. I was referred to him by my nephew and he said that Ed would do a good job. Well, he was right...our deal was quick, enjoyable, and we left with a brand new Buick Encore with very affordable payments! We weren't pressured and everything was explained to us!

Robert Jesson

Jun 9, 2013

I would recommend The VanDevere car dealership to anyone who is seriously thinking of buying a car. My experience in buying my new car was wonderful. There was no high pressure sales tactics. My sales rep [ Tyler Harvey ] was very helpful. He not only explained everything about the warranties but also showed me where all the different controls were and how they worked. I want to thank all the Customer Service Personal for making my car buying experience hassle free.

Disappointed

Jun 7, 2013

I was looking to buy my 3rd vehicle from Van Devere and was so disappointed in the chaos of trying to get someone to respond to my questions, I finally stopped trying. They kept calling an old phone number they had in the system for me rather than the number I submitted throughmy inquiry. No one could tell me if the 2011 Kia Sorento had the panoramic sunroof or not. I was a joke. I ended up buying the same car somewhere else.

linda.s

Jun 4, 2013

I came in to the store wanting to look at cars that are better on gas then my 2001 jeep grand cherokee which was maybe if I was lucky 13 mpg. I don't drive often but the gas was killing me. Patrick Scofield was able to assist me with looking at cars and he explained leasing and financing to me since I have always bought my cars with cash. He helped me find the best deal he could possibly get for us. He was eager to help and was a person who actually wanted to help not one who just thinks about the sale which was why I try to stay away from dealerships. But on may 18th I leased my very first car, with a big thanks to Patrick for helping me find exactly what I needed at a price I could afford. I absolutly love my 2013 Buick Verano. Thank you Vandevere for having an amazing sales person. Linda S

Patricia H

May 31, 2013

This was my first car purchase since 1975 and I was quite apprehensive. I said a little prayer and called VanDevere in a leap of faith. And I was not disappointed. Mike Robinson and Walt Grimes patiently worked with me over the course of a week to find the vehicle that met my needs. And I have a wonderful 2003 Toyota Avalon XLS. It rides like a dream and meets my budget requirements. I am looking forward to a long relationship with this team.

Ray and Jolene Constable

May 25, 2013

Great overall expierence, Randy Browne was very pleasent to work with. Cant wait to join the whole bunch for the August dinner.

NAJWA

May 23, 2013

My initial contact with Tyler was via text messages, he was pleasant and informative. Upon arriving at the dealership, which happens to be a 5 hour drive from my home, Tyler greeted us at the door and showed us the car I had been looking for and all its fantastic options. We were so very impressed with Tyler Mark & Najwa Wimmer

Bad Experience

May 17, 2013

Purchased a used SUV from Atlanta, which required much honesty and disclosure from the dealer. Over 3 weeks and speaking to 2 different salesman and the service manager I was confident in flying from Atlanta to Akron to purchase the car. There were a couple hang ups, 1st the salesman agreed to provide a second key. Once my credit was run (well over 700) they owner decided there was no longer enough profit to provide a key. The listing said premium sound system and auto start, neither were true. They offered to send $150 after proof of install. So my mistake I continued with the purchase, now knowing questionable character. I really liked the 2nd salesman and believed he was serving my interest and did not want the him to be punished for the owners decisions. I arrive at the airport and see the car. Looking it over, here is what was not disclosed; the head rest was broken, 2 other headrest lead leather was untucked from the trim, the headliner was separating from the sunroof, there was a 1/2" cut in the headliner in another place, no floor mats, burnt out blinker. Keep in mind I was told this went through a multi-point inspection (but the blinker and air filter were never checked) So a last minute flight home with hotel was over $500, so I proceeded. The car was under warranty so I figured much would be covered at local dealer. Not the case, the leather is aftermarket. So the 3 headrest have to go to a auto trim at a cost of over $400. Prior to purchasing I spoke to the service manager about the multi point inspection, I was told front brakes are 10mm and rear 8mm. My local dealer said front brakes are 6mm and rear 7mm. The final resolution with VanDevere was there is nothing we can do for you. So $265 for the Key, $96 for oil change, air filter and light bulb, and a pending trim to aftermarket trim shop to repair headrest and separating leather $400, floor mats $225, I will the car that was represented to me when I started the buying process.

rooney

May 15, 2013

5-15-13 We came into VanDevere to look at a used vehicle and Tyler did everything he could to find out what we wanted and to find something that matched our needs. He did a great job and made our experience a very pleasant one. We found a vehicle we liked and Tyler helped make it happen. We were impressed with his approach and he was the reason we decided to buy from VanDevere. We were very happy with the overall experience and want to commend Tyler for his HELP and persistence in making it possible for us to deal with VanDevere. Sincerely, Vince and Sandra Rooney

debbie

May 14, 2013

impressed with advertising which led us here. overall experience was great. we wished we would have purchased our fist vehicle here. salesmen and all staff were friendly. i would recommed to others. a good assortment of new and used cars..

Kimberly K

May 12, 2013

I had a super experience at this dealership. Walter Grimes was so friendly and a very knowledgeable salesman. I would recommend this dealership to anyone looking for a new car. I bought a 2013 Kia Optima and I couldn't be happier with it. I will recommend you to all my family and friends. Thank you again, Walter for all you did to make my buying experience wonderful!!

Liz

May 11, 2013

It was so easy to work with Ed in picking out our new car. He was very knowledgeable about the cars and we found a great car in a matter of minutes. And we were very impressed with the price as compared to other makes/models. I really love my new Sorento!

Rick n Robin

May 6, 2013

Working with Randy is always fun. He listens to us, and is honest in his appraisal of any verhicle or the goal we are focused toward. Its a pleasure to work with him and VanDevere.

Jody

Apr 30, 2013

Overall experience was excellent. Everybody was extremely helpful!!!! I would recommend this facilitpati to everyone I know. Very patient and accommodating.

LW&FAMILY

Apr 20, 2013

RANDY LISTENED TO WANT I WANTED AND WHAT I WAS WILL TO PAY. HE SHOWED ME WHAT I ASKED FOR WITHOUT TRYING TO FORCE ME INTO SOMETHING ELSE. HAD CHILDREN WITH ME AND THEY TREATED THEM AS IF THEY WERE PAYING CUSTOMERS. WE PLAH TO SHOP HERE AGAIN.

Ervis Johnson

Apr 18, 2013

This is our 5th purchase now here at VanDevere, and it was a real pleasure working with Randy and Julie Browne. They were very helpful and worked very hard to work out 2 great deals for us. We are hoping these are the last cars we will be purchasing since we are heading in to retirement, but if we do need to make another vehicle purchase it will be at VanDevere and hopefully Randy will be our salesman. Ervis & Selena Johnson

Rose

Apr 17, 2013

Randy Browne helped my Aunt and I purchase a 2004 Jeep Liberty. He made the expierence easy and plebwasant. I came in from out of town. I was sold on the Jeep before I got there, and Randy Browne once I got there. He is an honest and easy to work with person. He redifines Service and Sales. I will return again.

Yunyi

Apr 17, 2013

Nice Buying experience with Mr. Warren George. I bought a 2006 Honda Accord at the VanDevere Buick Kia and it is my first car in my life. A friend of mine recommended me this place after he bought a used car here himself. The service here is really impressive. They provide you with a life time engine and transmission warranty so I will not have to worry about the transtrain system, which could be a most costly part of a used car if something is wrong. The free car wash also please a person like me who want my car looks good at anytime. Mr. Warren George is a very nice and easygoing person with much patient. He explained everything clearly and sincerely and give me many useful suggestions. In a word, this is really a place that I would bring my friends to buy a car in the future.

James and Norma Marks

Apr 16, 2013

We had a wonderful car buying experience at Vandevere Buick/Kia with our salesman Mr. Franco Armanetti. Franco worked hard and spent time after dealership closed to deliver to us our 2006 Chevy TrailBlazer LS which we enjoy on a daily basis. We were treated with the utmost respect. Franco made us feel like we became part of the Vandevere Family! We got a great used vehicle at an excellent price despite not having the most perfect credit history due to situations in life beyond our control. We would like to thank Franco and Vandevere Buick for giving us this opportunity when other car dealerships would probably have turned us away or treat us like sub-human dummies. We recommend this location and especially Franco to anyone looking for great transportation choices at or below kelly blue book retail pricing. We are looking forward to dealing with Vandevere Buick and Franco in the future! Thanks again!-James and Norma Marks

BONNIE VILLAMIL

Apr 13, 2013

MY EXPERIENCE AT VANDEVERE BUNCH WAS AMAZING! TYLER WASOUR SALES PERSON, HE REALLY WORKED HARD TO GET US FINANCED, AND IN TO AN AMAZING SUV. TYLER WAS VERY PLEASANT PERSON TO WORK WITH. HE UNDERSTOOD WHAT EXACTLY WE NEEDED TO FIT OUR BUDGET, NEEDS AND WANTS . THE TIME HERE AT VANDEVERE WAS SHORT COMPARED TO MOST OF THE CAR DEALERSHIPS IN THE CLEVELAND AREA. TYLER WAS AN AWESOME SALES REP. THE VILLAMIL FAMILY DEFINITELY RECOMMONED HIM TO ANYONE LOOKING FOR A NEW OR USED CAR KUDOS TO TYLER THANKS FOR EVERYTHING!!! KEEP UP THE GOOD WORK!! BONNIE VILLAMIL

Melissa (Happy with my Kia Forte) Hughes

Apr 12, 2013

When I walked into Vendevere Kia I was immediately greeted and felt right at home. Chris Robertson was my first contact. He then introduced me to Kevin Tinsley who sold me my Kia Forte. Kevin is a great salesmen and he really cares about the customer. I have been to other dealers before, but by far this is the first time I have ever felt like I really mattered and not just another sale. I will keep going to Vandevere Kia for the rest of my life! That is how great they were and still are!

MGwinn

Apr 10, 2013

Very helpful and pleased with Randy. he has been very patient with me since this process started .He got me the car I have wanted for a couple years now. I will recomend Randy and the Vandevere bunch to everyone I know. Thank You for everything Randy.

The Yourkovich Family

Apr 6, 2013

Randy was an excellent salesperson, and more importantly, he made my wife and I very comfortable throughout the entire buying process. He was knowledgeable of all cars we were interested in and very personable. He worked with our wants and needs for a newer car, and met them with almost no exclusions. Thanks Randy!!

CHERYL TRUMAN

Apr 5, 2013

We were looking to replace my son's car after an accident. We found what we wanted on-line 2 hours away in another state. We called the dealership and spoke with Tyler. He was very helpful and invited us to come take a look at the car. Scheduling for us is not easy, but Tyler worked with us and couldn't have been any more patient and accommodating. We test drove the car and a week later after insurance settled our claim my son is driving home in the Soul he wanted. I would recommend Tyler to anyone looking for a new or used car. Thanks, Tyler.

BOWERS

Apr 4, 2013

Tyler made purchasing our new Optima a very pleasant experience. Would not hesitate to come back. This is our second vehicle from Vandevere. George and Rita Bowers.

Obowersock

Mar 16, 2013

This was our first experience with Randy and Vandevere. Randy was very informative and helpful with our car selection. We were able to leave with a safe and dependable car for our daughter and will definitely be back for future purchases.

Omar RC

Mar 14, 2013

VanDever Buick staff is extremely friendly and the service is of prime quality. The enormous variety of cars they have makes the process of getting a new or used car very exciting. Vandever Buick is the first place I came for getting a used inexpensive car, after visiting other places I came back to buy the one car that I saw first, nobody could beat their offer. Excelent job guys!!

New Sportage Owner

Mar 13, 2013

Kyle Jones did a fantastic job helping me throughout the entire buying process. He took the time to show me three different Kia Models and worked with me every step of the way. Thank You

Brandy

Mar 7, 2013

Randy was refeffed to us from a work friend. Although very busy most of the time, he was able to somehow make us feel like a priority. Taking cars for test drives and showing us anything that we were interested in was his pleasure. He has such a likable personality and was good with our kids who accompanied us to the few trips that we made to the vandevere akron location. We had several questions, as this was the first vehicle that we had bought from a dealership as large as vandevere, and he answered them very knowledgably in a professional and efficient manner. I would highly reccomend Randy to anyone and i look forward to buying from vandevere again in the future with his help.

K. Myers

Mar 6, 2013

First time experience was great, after going to other car dealers in the area it was a relief to have someone honest and helpful!

Denver and Dolores

Mar 5, 2013

We purchased our 1st car from Randy 19 years ago. We've watched his family grow from 1 to 3 and she's now 21. And we followed Randy from Medina to Vandevere in Akron. We look forward to the next 19 years of good health for us all. Thanks Randy for 19 years of great service and good company. Denver and Dolores.

Chris

Feb 25, 2013

Great service, Randy makes you feel as comfortable as you can feel buying a car. Extremely respectful and patient and not forcing anything on to me that I had no interest in at all.

ashleigh

Feb 23, 2013

Mike was super great! I have already referred some people I know to go to him. He was good to us through the whole long process of getting a new vehicle. Usually I cant stand salesmen but he did make my car shopping a good experience and I appreciate him for it.

Cory O

Feb 16, 2013

Randy Browne was very helpful with every question or doubt i had. I would highly recommend Randy in helping to find the car you want.

Her and I

Feb 12, 2013

we stopped in for service and bought a new car. This is the second vehicle we purchased here and will be back for our next new car!!!!

larry Moretz

Feb 12, 2013

This is the third car i have bought through Randle Browne. His helpfulness and service are second to none. i have been treated like king. and highly recomend his quality service. Larry Moretz

Y Sweeney

Feb 12, 2013

The whole experience was excellent. Salesman Randy Browne and his wife Julie were very pleasant and treated me with the uttermost respect. He was very patient and dedicated to meeting my needs.

JULIUS JONES

Feb 5, 2013

I CAME TO VANDEVERE TO TRADE IN MY 2002 FORD AND I WAS TREADED THE A KING JUST WANT TO THANK RANDY BROWNE FOR EVERYTHING HE IS THE MAN HE DID HIS JOB WELL HAD NO PROBLEM GETTING ME A GREAT SUV WITH ALL THE TOYS. ALSO WANT TO THANK KENNY RICHERSON AND THE REST OF THE STAFF YOU GUYS ARE AWSOME KEEP UP THE GOOD WORK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Kevin and Nancy

Jan 31, 2013

We spent the last 6 months searching for the perfect vehicle. Our search in NY was unsucessful, we were let down time after time with deals that ended up being broken promises. We reluctantly decided to start looking out of state. We came across VanDevere on Cars.Com and the truck we have been looking for was there. Randy Browne, the sales associate was friendly, considerate and not pushy, he helped us work out the price and payment we were looking for as well as a great trade in on our older car. We took the 500 mile trip hoping everything he said worked out the way we hoped. VanDevere was not a disappointment, we are very happy with our vehicle and Randy was a great sales person. We recommend VanDevere 100%, I will be spreading the word to my friends and family members in NY.

Sammie

Jan 22, 2013

Randy was a very nice salesperson. He helped me very much in deciding which car to puchase. I will recommend him to my friends.

M Scott

Jan 17, 2013

I am not the kind of person that enjoys buying a new car. The usual haggling and offers and counter offers are not my idea of an enjoyable experience. I just bought a new Buick Regal from VanDevere. Randy Browne was easy to talk to and gave me a good deal from the start.he was concerned about making sure I Knew the product and I was getting what I wanted. I walked out of the dealership feeling good about my overall experience. I was also certain I was going to be treated well by the service department having dealt with them over the last 3 years for my prior purchase. I recommend the company and Randy to anyone looking for a new or used vehicle.

hilduci

Jan 11, 2013

We arrived with a car in mind and left with it! There was no pressure and the knowledge of our salesman was up to par. He was very patient with us and avoided all the cheesy small talk! Overall I would come back and by our next car (which would be our thrid from this dealership)!

cleveland resident

Jan 10, 2013

Randy Browne was extremely helpful. A genuinely nice person!They offer a Forever Warranty that I never seen before. Just maintain your vehicle as the manufacturer requires and you have a powertrain warranty for life.

Lew and Patti Abend

Jan 5, 2013

Randy and his wife did an excellent reaching our financial and vehicle goals. I would highly recommend Randy if you are looking for a car. Now we are cruising home in a fresh new/used car. Big thanks to Randy!

John Wright

Jan 2, 2013

I must say that I always heard good things sbout the VanDevere snd it is nice to see that everything was true. Randy was a joy to work with and made the process of buying a car effortless. The tour of the facilities makes you feel very comfortable that I made the right choice. Thank you.

Laverne and John Tuel

Jan 1, 2013

We highly recommend Randy Browne as a sales person. He has integrity and a great sense of humor.

Cleve-Clay

Dec 29, 2012

Randy was very helpful and was able to make the deal work at the numbers I needed. I will definately recommend to family and friends for future purchases. Great sales team. Thank you again!

John B

Dec 29, 2012

Randle was straight forward with the entire process...Great team behind him as well. VanDevere makes purchasing a car simple and with a smile

Marree Foutty and Michael Bendgen

Dec 29, 2012

Randy Browne as well as Tina Procaccini in finance were great people to work with. Our experience here was great and we will return in the future. We were able to lease 2 2013 Verano's and buy 1 truck. Now we have a great car for our daughter and as well as 2 for us. We couldn't be happier with every aspect of this experience. Thank you VanDevere.

Margaret

Dec 28, 2012

Randy and Julie Browne were so helpful in my car buying experience. I had some challenges with getting all the finances worked out and everyone at VanDevere went the extra mile to help me. I am so thankful I was able to do business with Randy and Julie.

Marree Foutty and Michael Bendgen

Dec 28, 2012

Randy Browne as well as Tina Procaccini in finance were great people to work with. Our experience here was great and we will return in the future. We were able to lease 2 2013 Verano's and buy 1 truck. Now we have a great car for our daughter and as well as 2 for us. We couldn't be happier with every aspect of this experience. Thank you VanDevere.

Alvin & Barbara Miller, a praying couple

Dec 20, 2012

We believe that God is always in control,, and when you are greeted with a warm honest sincere sellsman like Randle Brown who does everythng he can to make a deal happen,,and when you still need that little extra that's a little out of his reach and than he calls in his brother in the Vandevere bunch to make it happen, Rocky and he needs just a little bit more and he calls in his bigger brother Russ in the Vandevere bunch and together they make it happen. The Vandevere bunch are a close family that does all in their power to bless you with your hearts desires. I thank God for them and if you need a car,, stop by and ask for Randy and he and his brothers will work a mircle. Here at Vandevere they are honest, sincere, and will give it there all to make it happen. If it can be done it will be done here at the Vandevere family. Thanks Randy.. May God continue to bless you and your families your home family and your Vandevere family.

Earnest Pitts

Dec 20, 2012

You can trust Vandevere and Randy Browne. To all future customers, don't be afraid to deal with Vandevere. You're at home with Vandevere.

Nick

Dec 20, 2012

Mack was very helpful and was able to explain all the features in the new car. He had a low pressure sale pitch and worked with me to get a good deal.

Karen

Dec 18, 2012

Purchased a 2012 car from Randy Browne at Vandevere,we would like to say what a pleasant experience and excellent service we received. I would recommend Vandevere and Randy Browne to all our family and friends looking for a new or used vehicle.

Momma

Dec 15, 2012

Steve was very helpful with helping me find the right vehicle for myself and my family. I really appreciated him going the extra mile. I felt no pressure the entire time. He is a wonderful salesman and I would come back to him again in the future.

Whit!

Dec 13, 2012

Fantastic! Randy was great in every area, loved the customer serivice ... best out of everywhere I've been!!

big D

Dec 10, 2012

We were very pleased with there service the warrenty and there effort in getting us financed thank you Randle !!!!!!And the Van Davere Family!!!!!!

Edwin

Dec 8, 2012

Randy was a pleasure to work with, no pressure, and friendly.

sona1321

Dec 8, 2012

I bought my new Kia Rio at VanDevere. The over all experence was wonderful. Ed Wolfe was a very friendly sale person. I will continue to do my business with them.

Linda

Dec 7, 2012

Steve is a great guy, pleasant to talk with, was great with my daughter! I would send anybody his way!

05Ryding

Dec 6, 2012

Steves a great salesman. He's very helpful and respectful. Im satisfied with my purchase of car. I am a smiling customer!

Mcvey

Dec 4, 2012

I live in Oregon, I flew here and Tyler was so polite as to pick me up at the airport once my flight arrived. The main reason I flew here to buy from Tyler is because this family run dealership has great prices and nice vehicles! I had a great experience with Tyler he was very effective in communicating exactly what was going on at each point of the process. If you're looking for a car, you gotta ask to see Tyler at VanDevere Kia, there are a few different locations make sure you ask for Tyler at Kia, because he can sell you and Brand you want! Virgil McVey

queenkdd

Dec 4, 2012

Ed Hopson is a terrific salesman and offered great experience. He really helped me in my decision to purchase the car that I did today. He understood what my needs were and helped me to realize others.

Timothy

Dec 4, 2012

My experience at VanDevere was better than I had hoped for. Tyler made my visit very relaxing and comfortable. I plan on bringing my son back to see Tyler personally to buy his next car. When I left this morning I had no plans other than exploring the possibilities of trading my Sorento for another car. I have had a Sorento for the past 3 years and am leaving today with a brand new 2013 Sorento. If it wasn't for Tyler way of presenting the car and making my experience here comfortable I would have explored other dealerships, but once we had a chance to talk I knew I was going to be a repeat customer. Thanks for the experience and to the VanDevere bunch you have a customer for a long time. Tim Armsey

Happy Customer

Nov 27, 2012

My experience with salesman C J Harris was excellent, the vehicle I purchased was excellent.

buyer

Nov 13, 2012

Steve Sabitsch was very professional and helpful, loved the atmosphere and overall experience

Out of Towner

Oct 13, 2012

My wife and I recently traveled from out of town to VanDevere Kia in order to pick up a new Kia Soul. Prior to our departure, we were promised three cars that matched our exact requirements. When we arrived two ours later, however, nobody was sure what was in inventory. It turns out that there was in fact only one. One of the others had sold and the third had additional options that increased the price. While we were extremely disappointed in this, both Mike and Dustin worked hard to make sure that our trip was not a waste. That being said, although we were finally able to make an agreement that both sides could agree upon, we were still disappointed that what we had been promised prior to our trip was not there for us when we arrived. This added unnecessary stress/pressure while at the dealership and left us with a poor experience with the car buying process. I think it all comes down to the online chat feature on Cars.com. This is great for getting information quickly/easily, but apparently the information provided there cannot be deemed reliable. Obviously this review is a bit mixed; we were happy that we were able to get our car at a price we deemed as fair, but we were disappointed at the lengthy process (3+ hours) as well as the inaccuracies as to what was available. We would probably recommend this dealership to someone who is local and can physically go to the lot to check out the inventory, but they seemed so unorganized (couldn't even find the cars on the lot) that I wouldn't trust a phone call or the online chat to tell you what they have.

baileymorgan

Jul 11, 2012

The follow-up process is HORRIBLE. My salesman, Randy Browne, only cares about receiving a good review. I am still having unresolved issues with my new car yet it is as though he fell off the face of the earth. I was also told, by Randy, about a "customer appreciation dinner" but once I complained about Randy to the Sales Manager, I never received that promised email invite.

aknoyer

Apr 4, 2012

I bought a new Kia Soul from Kim last week. Kim made the process stress-free and fun. We had stopped at a few dealerships prior to heading to VanDevere and was very disappointed. I just just about given up when we stopped by and met Kim. Not only did I get a new car, but he made it possible to get the one I REALLY wanted! Thanks again Kim!