Victory Layne Chevrolet reviews

Lisa Palumbo

Aug 25, 2015

I have been buying Chevy!s there since 1994 and using the service department as needed also since then but this place has really gone down hill under new management. I brought my 2014 camero in for its first service and had informed them that the springs that pop the trunk lid open had gone up into the trunk lid... They never fixed it... Now I take it in for my 2nd oil change, and trunk lid springs and 1 tire low on air... They have my car 3 days, they say they didn't find anything wrong with the tire , I get in and check the pressure and its low again... They bring it back in and .... Find a nail! imagine that! . I have to wait another hour to get it fixed and missed my appointment that I had to be at because they would not give me a car to drive.. It took the service manager 40 minutes to come talk to me... The car should have been washed also... Toyota always washes the cars that come in for service.... Not acceptable!!

Gerald S

Apr 14, 2015

Recently I've been browsing for a place to buy a new car. I came across Victory Layne and I highly recommend it. The customer service is outstanding. Friendly and helpful staff. They care about their customers and try their best to answer questions and make everything as clear as possible. They go above and beyond to make sure you're satisfied. After some negotiating I got a good price on a brand new 2015 camaro and was driving it in no time. The salesman, Sean, was extremely friendly and helpful. Helped me choose the right camaro. He even went to make sure I knew how to drive stick as the camaro was manual. Overall great dealership and highly recommended.

Sandy

Dec 24, 2014

Wonderful experience! You guys were prompt, courteous and informative! Thank you! Also it is great that you offer a shuttle service for busy people!!

Gilbert2FL

Dec 19, 2014

My wife and I are extremely pleased with our new truck purchase experience at Victory Layne Chevrolet. Our salesman George H. and everybody else at your dealership were very pleasant and professional every time they talk to us while assisting us throughout our truck purchase process. VLC is a great dealership and your entire personnel needs to be commended for their constant smiles, friendly and positive attitude while delivering honest and professional work. Our sincere 'Thank You' to everybody at Victory Layne Chevrolet for making our new truck buying experience such a pleasant and memorable one. I am telling all my family members and friends about the professional and friendly treatment we received at your dealership. Thank you again. Gilbert & Elianne G.

Francis

Dec 9, 2014

I found the salesman George Huckleberry and his manager Jamie to be very professional and positive. Other dealers have adopted an arrogance towards "selling" the very popular Corvette. Victory Layne folks wanted to get me a car. They did.

Ruth

Dec 6, 2014

Everybody at the dealership was friendly, courteous and knowledgeable. Tony was wonderful to deal with and I would recommend him and the dealership without question.

Bruce

Dec 5, 2014

Love the place. Everyone there is knowledgeable and so helpful.

angela.florence.9

Dec 5, 2014

Mike Marlow is our salesman. We have purchased a few vehicles from Victory Layne and highly recommend talking to "Big Mike" when looking for a car or truck, new or used. Victory Layne and all employees are easy to talk to, not pushy and make sure you find what you are looking for in a vehicle. All the way from finding your vehicle to financing and delivery, this dealership is where everyone in my family buys...

Victor

Nov 21, 2014

Comfortable at all time both person did everything they could for me to buy the car. Over all they were outstanding

William

Oct 16, 2014

You have a product that I have been waiting for since last year. It was a miracle that I happened to be in your dealership on another matter when I walked into your show room after having a cup of coffee because I needed a service decision on my 2013 yellow Vet. After using my new vet I would like to see the lock button be on in the darkness, so that I can click on it to lock the car after I get out of the car. How about that?

Stephen

Oct 14, 2014

Over the past 5 months we have purchased three vehicles from this dealership, and are very pleased. The staff and facilty are top notch we always recommend family and friends to Victory Layne fort Myers. Special thanks to " Big Mike " and Zack for making the car buying experience easy.

Charles

Oct 9, 2014

Tony always calls and keep in touch with us, Than the right corvette came in. Thanks to him we got the car.Thanks TonyCharlie and Babe Bez

Debra

Oct 8, 2014

We came in on the recommendation of a friend and dealt with Big Mike Marlowe. He listened to what we were looking for and promptly showed us multiple choices. We are happy with the deal we made and would not hesitate to recommend Big Mike and your dealership.

Raymond

Oct 2, 2014

I appreciated the fact that I was taken right on time and out when the dealership said I would be. My only complaint is that the service department doesn't pick up the phone.

Carol DeJacimo

Oct 1, 2014

George Huckleberry is the reason I went to Victory Layne Chevrolet. He kept in contact with me by email and phone. George was great about valuing my time and getting me the payment I wanted.

Nancy

Sep 30, 2014

Both the serviceman and Big Mike went out of their way to make sure that we understood what was done, and how we can keep the truck running great!

Hilda

Sep 24, 2014

we were looking for a used impala, george huckelbarry found what we were looking for. we made an offer and they accecpted it and we are happy with our 'new' car

lydiasprong

Sep 22, 2014

I recently purchased a new 2014 Camaro from Victory Layne in which I love it! Everyone there was very friendly and Bill Morris whom sold me the car was wonderful. He went above and beyond to make sure I got the car I wanted, no pressure at all, and answered all my questions. I highly recommend Victory Layne dealership.

Leonard

Sep 18, 2014

Excellent experience. Bill Morris is a real asset to Victory Layne. If all car sales persons were like Bill the industry would have a better reputation.

jasonbryant41

Sep 15, 2014

The service is horrable, 3+ hrs for a simple oil change over 800.00 in access fees added on to your Bill of sale WATCH OUT !!!!!!!! Tried to trade in my car and was offered thousands less than another Chevy DealerNeedless to say I bought my Chevy elsewhere.Don't get caught in there cloud of lies !!!!!!

Denise

Sep 7, 2014

Mr.Ray Goodman was very informative of the chevy spark we bought.He took the time to explain to my daughter about the car.When I buy another car I want Mr.Goodman as my salesman again.I will definitely recommend Victory Lane Chevrolet to all my friends

James

Aug 8, 2014

Always helpful, and always courteous. I would highly recommend Victory Layne to anyone looking to buy a new or used car.

Jessica

Aug 7, 2014

August 2nd was the first time I financed a car and Tony was extremely helpful. I came in there with $4000 to put down and wanted my payments to be around $290 a month and that's exactly what he did. I drove out of there the same day with a 2014 Chevy Cruze at $311 a month. I love this car and am so glad I chose it!

Tracy

Jul 29, 2014

Ray was the salesman that helped us. He was very patient with us. He explained the entire care to my daughter. He is the reason we came back and bought our car there.

Jessica

Jul 22, 2014

Big Mike has always made my car buying experience an enjoyable one. He is very personable and knowledgeable. I will continue to give and refer business to Victory Layne Chevrolet.

JohnSAugeriSr

Jul 22, 2014

I Will be be back, for my next car .. Big Mike "Sales" & Jamie Woods "Sales Manager", Both are the best.. They go out of there way to make you happy, And they did............................Now Get my VETTE ready...hahah

zoomom86

Jul 22, 2014

My husband and I decided to stop in at Victory Layne to browse for a truck. Dean Mullis happened to be in the lot while we were perusing, and was incredibly helpful in finding us just what we were looking for; and then Dan worked hard to get us just the right financing. So NOT a high pressure dealership, everyone makes you feel completely comfortable. SO happy we stopped in there! We will recommend Victory Layne to anyone looking to purchase a car, and will definitely be back in the future! Thanks guys!! We LOVE the truck! =)

djowl

Jul 20, 2014

Friday July 21st, I came in because of a brake recall on my 2014 Malibu. "Big Mike Marlowe" and Frank at the service desk were outstanding and helped me resolve my situation quickly and efficiently. It was a very pleasurable experience. Thanks Big Mike!

bradandcolbie

Jul 15, 2014

my wife and I came in just to test drive. Sean was so knowledgable and friendly that we ended up buying the electric car of my dreams. Jim the sales manager was excellent and helped explain how we could make the deal work for us. Five star service all around! I love victory layne chevy!

Jennifer

Jul 9, 2014

No pressure to purchase, our sales person Dean Mullis vas very helpfully to help my husband and I make the right choice on our new Camero. The sales process was very efficient.

Steve

Jul 3, 2014

Service Adviser Tracey, and Diesel Mechanic Robert took exceptional care of my problems. Service was performed in a professional and timely manner. I wouldn't take my 2011 3500 anywhere else but Victory Lane for service, simply put they are the best!!

Tbrown90

Jul 3, 2014

Mike Byrd is a joke, took my car in cause it's grinding very noticeably. They never took to the car apart to inspect it according to randy. Mike goes on to tell me that he's been a manager for 35 years and there nothing wrong with my car. They refused to help me. I've bought two cars from this place and will never return again. I'm stuck with a problem in my steering covered under warranty. If the steering completely breaks I will have a lawsuit against this company who doesn't honor there word.

Ray8124

Jun 29, 2014

I had went to other local dealers and felt over-pressured and directed towards vehicles they wanted me to buy not what I wanted to buy. Bill Morris greeted me right away when I arrived and asked me what I was looking for. My first choice didn't quite fit into my budget; however, he allowed me to look at other options in my price range and was very patient while I debated my choice. He was very knowledgeable and courteous. I was able to purchase a very reliable and stylish Camry with very low mileage. I couldn't be happier with my choice or with my experience. I highly recommend this dealership and especially Bill in the future.

Dean

Jun 26, 2014

It took a long time from start to finish (approximately 6 hours) other then that im very pleased with my purchase.

RayBarksdale

Jun 26, 2014

I would like to personally thank all employees that helped with the purchase of our new vehicle.Staff was sincere and honest and answered all our questions.After the purchase of our new vehicle our salesperson spent a lot of time explaining features and very important criteria that was very informational.Not only the important stuff like stereo and speakers he also explained warranty and service information.Sean our salesperson was very knowledgeable and quite efficient and thorough. We have been truly blessed with all of his help.Dont let this guy get away!!!Thanks again and God Bless all.Sincerely Jaime and Ray Barksdale

Janet

Jun 25, 2014

Made an appointment 4 days in advance. Received confirmation email from service manager that date and time was acceptable. Arrived 15 minutes early. Informed it would take 45 min. to 1 hour to run diagnostics and then they would let me know what needed to be fixed. 2 hours later went to check status and found that they hadn't looked at my car yet. Appointments are not honored nor did they have the courtesy to inform me that there was a delay. Very poor customer service. Will never go there again. Do not waste your time.

dtlara2006

Jun 20, 2014

My husband and I had been looking for a new chevy impala for about 1 month, on June 7th we walked in to Victory Layne and met with Dean Mullins. From the first minute he met us he was working for us. He asked me what was important to me, as I explained he took notes. I am a hard person to please and I informed him that I would not be settling for anything less than what I wanted and if I could not get what I wanted I would just wait. Dean worked hard to get me exactly what I wanted and I did not settle for anything except for the color and it has already grown on me and I love it. I told him a payment and that is the payment him and the finance department got me. There was no jerking around they are good at their jobs. I have not so great credit and my interest rate is unbelievably low it is actually amazing. I am a happy customer and plan to visit Dean Mullins the next time I am in need of a new or used car. I am also sending my family and friends to Dean. So with all this being said if you go to Victory Layne in Ft. Myers be sure to request Dean Mullins I promise you will not be sorry! Happy Buying :)

Charles

Jun 19, 2014

Ray Good was our very patient salesman. He and the dealership treated us with respect and courtesy and an honest deal was struck. We will definitely recommend Victory Layne Chevrolet!

lita

Jun 19, 2014

I had an appointment to service my vehicle for a recall. At arival I was greeted friendly. However, I was refused service because I didn't have the old part that was recalled. Never once was I offered an out of pocket price to fix, but instead was told by service department manager Randy Curtis to go to a different dealer who services Chevrolets. Being a manager myself, I would never even think to behave in such a manner to any of my customers. I would rather travel the extra miles to a different location then to come back.

Lara

Jun 18, 2014

I brought my Cruze in for a safety recall inspection. I was assured the process would only take about 15 minutes. True to their word, the service department only had my car for about 15 minutes. Everything was fine and I was off to work.

Robert

Jun 17, 2014

IT TOOK FIVE HOURS BUT TONY WAS A GOOD SALESPERSON -I AM AN ACCOUNTANT I PROBABLY UNDERSTAND NUMBERS MORE THAN THE AVERAGE PERSON - I WAS HAPPY AT THE END.

James

Jun 13, 2014

Tony was fabulous ..not pushy, very helpful. He didn't rush us and treated us like we were his only customers. We were very comfortable with the complete sales experience. Everyone there was great!

William

Jun 13, 2014

Everyone at Victory Layne Chevrolet went above and beyond to provide us with excellent customer service. Although we arrived at the dealership late in the day, on a Saturday, we never felt rushed or pressured to make a decision. Our salesman, Tony, really listened to us, understood our needs, and helped us find the perfect car. The Finance Manager took time to explain the process and answer our questions. We love our new Camaro and would like to thank the entire team of professionals, at Victory Layne Chevrolet, for our pleasant buying experience!

ldenhard

Jun 13, 2014

This is the 3rd vehicle my family has bought from Victory Layne Chevrolet in Fort Myers, FL with Dean Mullis as our salesperson. Our experience with him has been very satisfactory, so, we continue to do business with him. We recently sought Dean Mullis out because we were ready for another vehicle. We recently purchased a new Victory Red, Silverado truck with his guidance. Again, Dean Mullis did not disappoint us. He was there for us and delivered on our "want" request. Because of his customer service attitude, his non-pressured business approach, his genuine helping conduct, and how he makes the transaction of buying easy, we will continue to deal with him on all our transportation needs. He certainly demonstrates leadership qualities. He is an asset to the organization and upholds a very professional business demeanor. There are a lot of car dealerships out there to choose from, however; Dean Mullis is the only reason why we keep coming back to Victory Layne Chevrolet in Fort Myers, FL. (Side note: we are not in any way related to Dean or know him on a social basis. We only know him from doing business through Victory Lane Chevrolet. This is a true review from a customer.). From Leslie & Robert

Edith

Jun 7, 2014

When I was waiting for my car to be repaired a nice man named Mr Henion came in the waiting room and was talking to me about cars. He was so nice to me and if I buy I another car I sure would buy it from him. I am 82 and he didn't pass me by.

Mario2u

Jun 7, 2014

Second time buying a vehicle at this location. All staff were professional and friendly. Sean knew his product and was able to give us valued information on the vehicle purchased. He met our needs and worked with us to ensure we could get the vehicle we wanted. Also worked with Jamie Woods who processed the sale. Jamie made us feel very comfortable and answered all of our questions. Both employees went above and beyond to ensure buying a vehicle was a pleasant experience.

David

Jun 2, 2014

This is the third time I have used Victory Chevrolet for service, two of the three other garage's said I needed work that I felt was a bad call. I needed a second opinion to spend the money they were talking, the car is a 2008 Chevrolet Malibu taken well care of. this time the other place said I needed shocks, struts, and this and that. They never mentioned the stabilizer bar that Victory changed. Most likely once they got the big bucks they thought they would get me for the other pennies I had left in my pocket. All weekend long I have boasted about your service department, Craig and I spoke over the phone about my issue before I set the appointment. what a great guy he is, you need to keep him happy! Jack was the mechanic that serviced my car and a big thanks to him. While I was waiting for the car to be repaired I met one of you sales members Tom Henion was his name, please tell him for me ( I never had a bad day). a bit wordy be people don't take the time to say thank you for a job well done! THANK YOU!

Jessica

Jun 2, 2014

We really appreciate all of the friendly service and everyone involved going above and beyond our expectations. Thank you so much!

Ranae

Jun 2, 2014

Tony did an excellent job. Smooth..only negative is waiting so long to get to the Finance office to close. Buying the car took less than an hour, over two hours to get to the office to close. Not that backed up either.

logannelson1011

May 27, 2014

We recently purchased a 2014 Malibu from Victory Layne Chevrolet. We love the car and the experience we had at the dealership. Everyone was extremely professional and helpful in helping us pick out our new car. I highly recommend them for great service and a great value. They worked very hard to make sure we were happy and have earned life long customers! Thanks to everyone there for making the car buying experience easy.

Yankeesfan239

May 27, 2014

I had just purchased a brand new 2014 cruse 1lt from Victory Layne Chevrolet and I had a great experience at the dealership. Tony is an excellent salesman with great experience, he treated me very well and was very helpful. I would recommend this dealer to anyone who is in the market for another vehicle.

Myles

May 26, 2014

Everyone was polite, professional, and excellent to deal with on the purchase of our new suburban! We look forward to a long relationship with Victory Lane Chevrolet! Thank you.

Nicanor

May 25, 2014

They were really straight forward and had answers to the questions I had. It was the best experience I have ever had

DT Trans "Adam""

May 24, 2014

I was in to see Ray Good on 05/22/14 and wasn't really sure of what I was looking for in a used car. He spent the time needed to show me anything I asked about and decided on a 2010 Dodge Journey SXT. Within a couple hours the purchase was complete and he actually spent the time to help me transfer my daughters car seat and all of her stuff to the new vehicle. Such a customer oriented person Ray is, and he even plugged my phone charger into the new car for me. After the sale he followed up to see if there is anything we needed and most important to see if my wife was happy with the purchase. OVERALL EXPERIENCE OF THE ENTIRE DEALERSHIP WAS THEY GO ABOVE AND BEYOND ALL EXPECTATIONS. They may not be "HUGE" in Ft. Myers but they welcome you with no pressure sales and Ray Good treats you like Family. Thanks Ray for everything!!!!

Emilio

May 24, 2014

very friendly and servie oriented especially Scott Hendrix the service manager goes aboved and beyong the line of duty to hel the client

Charles

May 23, 2014

Everyone envoled in my purchase of this new truck, made me feel like they wanted to work for me in getting the best deal possible. The team there at Victory Layne are first class!

Randall

May 23, 2014

Jamie is our go to guy at Victory Layne and now he has hooked us up with Tony who was knowledgeable and helpful! Dan made the financing easy and painless! Thanks Jamie, Tony and Dan!

Timothy

May 14, 2014

George huckleberry was such a nice guy and he did a great job explaining everything to me about the Chevy Cruze.

Audrey

May 8, 2014

excellent sales and office staff ! I am a realestate agent and un derstandhandling people. Justin was far and above the 10 norm !! Sending him my buddies. Audrey Pretzell

Allen

May 4, 2014

DEAN DID A OUTSTANDING JOB CONSIDERING I'M NOT THE TYPICAL BUYER I PUT EVERYONE THREW THERE PACES, BUT WE MADE THE DEAL AND MY WIFE DROVE OUT WITH A NEW TRAVERSE. IN 3 HRS

Billy

May 2, 2014

I had a couple small problems that were under warranty and they fixed them while I had a cup of coffee. Very nice, very quick. Thanks.

Monica

May 2, 2014

Craig was over the top in service. You guys make it a pleasure to bring in for service. It's nice to do business with someone like Craig who gets it But it wasn't monica who brought the car in, but her husband Greg

Kelsey

May 1, 2014

Dean M. Was patient, accomadating and very helpful! I had two small boys with me and he was very understanding of my situation and did more than a great job with helping me get into a great car within my budget. I felt like he really stepped outside of the "sales job" box and that made the difference for me!

apers1

Apr 28, 2014

I wrote a review of a bad experience i had with a salesman and a manfer and it never got posted! I would never buy from here.... If u want a chevy product go to estero bay chey were they know how to treat customers!!! I thought it was funny that everyone that posted on here had a great experience there! SHADY JUST LIKE THE PEOPLE WHO WORK THERE

Gloria

Apr 28, 2014

Usually when I take my vehicle in for an oil change, there is quite a long wait. This was a surprise that the wait was very short. Thank you for the good work.

Martin

Apr 28, 2014

I leased a car here 3 years ago and came back. So I guess I had a good experience then as I did now. I had a GREAT sales person Tony Gilardi who was very knowledgeable and very easy to deal with.

Richard

Apr 28, 2014

I had a list of things to be fixed or looked at. The mechanic didn't fix my drivers side molding and the upper right a/c vent was still not putting out air. My 2008 Tahoe was dropped for the whole day. I spoke with Frank and said it would be taken care of this Wednesday, April 30th.

Mark

Apr 27, 2014

Victory Layne is the only place I've ever been to that doesn't push unwanted or unneeded products or services. Every other dealership I've ever been to would always find things that I needed to fix in addition to what my vehicle was in for. This is why I always recommend Victory Layne to friends and family.

Robert

Apr 27, 2014

Bought a 2014 Camaro 1SS from Mr Huckleberry who was very knowledgeable and professional and made my buying experience very enjoyable.

Aaron

Apr 26, 2014

Great experience, fast, needed to get out of a bad situation, "Big Mike" Marlow made it happen for me ! Thanks ! LOVE MY '14 silverado z71

Osmin

Apr 26, 2014

I want to say that the service at Victory Layne Chevrolet was the best I've ever Experinced thanks to Toni

Zenda

Apr 26, 2014

I finally got MY Chevy truck!! This is the 2nd Chevrolet truck, that we've purchased from your dealership, within this year. I'm very happy with the entire experience.

Gerald

Apr 25, 2014

Sales personal where able to give me the price that I wanted and where more honest than the Ford dealer I was dealing with.

Vicki

Apr 22, 2014

it was really a pleasant time and comforting knowing that they will work with you and your budget. Thank You Victory Chevelot

Carah

Apr 20, 2014

Dean was fantastic, very helpful. He's got a great attitude, great customer service skills, and is just an all around fantastic guy!

Vicki

Apr 19, 2014

Big mike was my salesman he was great! He answered all my questions and was very professional! I would highly recommend anyone to visit mike! I love the happy friendly always laughing atmosphere! Thank you for great customer service! Its hard to find now a days!

Dale

Apr 18, 2014

Craig Wood was very helpful with making sure we got a remote for our car with our warranty we didn't know was available

Barbara

Apr 17, 2014

Best EXPERIENCE, Big Mike is your best salesman,he Knows how to treat his customers and get them what they are looking for. Loving my new truck.

Deborah

Apr 14, 2014

They are all so wonderful, they make you feel like your part of the family! Big Mike and Bill Morrris, got me into a new car! I am so happy, they went overboard and beyond the call of duty!THANK YOU!

Michael

Apr 14, 2014

Our salesman, Sean McCracken, was very informative and thorough. I bought quite a few cars in the last 10 years. And Sean was the best. I would recommend Victory Layne Chevrolet to all my friends and family.

sks59

Apr 10, 2014

All aspects of our experience with Victory Layne were extremely positive. We would highly recommend purchasing or leasing a vehicle from their dealership.

Mark

Mar 27, 2014

Finally found a place where they don't find a "problem" that needs to be fixed every time you bring your car in for service.

Jaquelin

Mar 26, 2014

The service we received was A+. This is our second car from Victory layne but not our last. Special thanks to Mike Stroud, Glen the driver, and the final service man (Craig? Scott?) Very satisfied!!!!

Marcia

Mar 26, 2014

Professional and personable. Tony was great! We were going to buy a Ford Fusion, but the customer service was very poor at Ford dealership. .So...we came to Victory Lane Chevrolet and Tony turned our bad day into a great one. Sales managers were also friendly and helpful. 5 star service!By the way, my family has always bought Ford cars and worked for Ford Company in Cleveland for over 35 years! I am now a Chevy girl!

Dorothy

Mar 25, 2014

I think Justin is great. He listened to what I wanted and unlike most dealerships did not did to presure me into something higher priced. He show me several different cars that he thought would fit what I was looking for explained all the features and then gave me time to look at them all and answer any questions I had. Dan in finance was also great, He did not try to sell all these products I did not want or need. I have purchased alot of new cars and would not have purchased one if they had tried to do any of those things. I have walked out of dealership for those reasons. Could not have had a ask for better service.

Ktebecio

Mar 25, 2014

We purchased a Chevrolet Equinix 2 weeks ago from Dean Mullis at Victory Layne Chevrolet! Dean worked and went over & above to help us get an excellent deal. We were very pleased with his friendly and outgoing knowledge of products, price, etc. we look forward to using Dean Mullis in the future to purchase our next vehicle. Karen & Tom T

Joann

Mar 23, 2014

much better experience than previous visit. you renewed my faith in you. your staff took care of me quickly and back on the road in no time. customer service area is very comfortable too.

Alexander

Mar 22, 2014

Jamie Wood got me what I wanted - exactly what I wanted. I will continue to buy cars from VL.

jjrn

Mar 20, 2014

We went to Victory Layne to look at a truck we had seen the week before. Dean Mullins assisted us in this, took us for a test drive and after that we sat down and discussed pricing and trades. We had done a tremendous amount of research prior to coming to the dealership as far as pricing goes on Silverado's and provided this info to Dean. He was very helpful in assisting us with this rebates, discounts, etc informing us on what we were and were not allowed or was available to us. He did mention to us if either of us had USAA membership whcih i remembered I had gotten several months ago. I did not have a card on me, only an email which he asked that i contact them for a membership number. This process took over 45 minutes to complete, emailing, calling, etc with USAA but Dean was patient awaiting this as it gave us a significant discount on the purchase price of the truck. He answered all the questions we had with expert advice. We had to bring the truck back two days after purchase to have a coating put on and Dean was again, resourceful with us getting this taken care in one day as well as exchanging out the bed liner in the truck as it was the wrong one. Everything was completed upon our arrival to the dealership that day to pick up the truck. I would highly recommend Victory Layne Chevrolet for purchasing a new Chevy and would also highly recommend asking to have Dean as your salesman. Thanks Dean and thans Victory Layne Chevrolet... We love our new Chevy Silverado 2014, 4x4.... :) Thank you

William

Mar 19, 2014

A beautiful dealership. I particularly enjoyed the tour to meet the people I'll be working with to keep my new 2014 Corvette Stingray running at peak performance.

Robert

Mar 17, 2014

Our first contact was by email & Tyler followed up & called me with the information requested. We then made a visit to Victory Layne to see the vehicle we inquired about and spoke to Tyler who showed us the vehicle. After our test drive the sales manager explained that Tyler was new and Dean Mullis would assist him with any questions & follow up. Dean did an excellent job in explaining not only to us, but Tyler on how the paper trail works. It was a very pleasant experience and we love our 2014 Equinox - Thanks to Victory Layne Chevrolet!!

Gregory

Mar 14, 2014

We had a mixed bag of experiences:1. Salesman Justin C. was an individual who did everything possible to make this purchase come together. His knowledge and professionalism is an asset to Chevrolet and Victory Layne before, during and after the delivery.2. Dan in finance was professional at the time we signed the sales documents. When I found a $500 discrepancy in the documentation that was not disclosed the evening of the signing, Dan could have been more professional two days later. Instead he chose to be confrontational and try to say he was saving us money. This may be true and probably is, However the details really do matter.3. Jim the Sales Manager made everything wrong about this right and make me believe that your word and a hand shake still stand true. 4. All that considered, Your Team should be commended!Thank You,Greg & Cindy Blackburn

Robin

Mar 14, 2014

My experience with Victory Layne has been nothing short of perfect. The sales manager Britt Cochran was very accommodating. He did everything in his power to get me the perfect bright red Camaro. The entire staff that I have interacted with was cordial and professional. This is by far the best dealership I have ever dealt with. The sun always shines on Victory Layne, they will get my repeat business when its time to purchase a new car again.

Thomas

Mar 13, 2014

Our sales person Dean Mullis went over and above to make our experience at Victory Layne a pleasant one! You are very lucky to have him on staff at your dealership.

Tina

Mar 4, 2014

Victory Layne Chevrolet and "Big" Mike made my first new car buying experience comfortable and enjoyable. Everything was simple and all of my questions were kindly answered. Thanks for the great work!

Skip

Feb 28, 2014

We had our oil changed and tires rotated etc.Service was brisk. The service person discovered a leaking seal, thanks to that, the Service Manager arrainged an appointment for another date of our convernience to bring the car back infor the warranty repair. Wiil furnish us with acar while ours is tied up in service.Nice Job !!

Terry

Feb 28, 2014

From the initial chat online with your rep.to the call back from George the salesman. It has been a very pleasureable experience. George is a top notch salesman and a very nice guy.

Anna

Feb 27, 2014

appointment schedule was kept. The staff was friendly & courteous and answered all my concerns. Service was prompt and efficient.

Gordon

Feb 26, 2014

Something need to be done when you first gets there. You drive up and there are no directions on where to go or what to do.

shanjil14

Feb 25, 2014

I brought my 2011 Camaro in to the dealer for warranty work and ended up leaving with a brand new car! Not because I was unhappy with my older model, but because of the fantastic customer service I received while I was there. Tom was extremely approachable and helpful, and made me feel important the entire time I was there. Jamie assisted with getting the financing approval and was honest and forthcoming with his expectations. Big Mike gave me the royal treatment by showing me around, introducing me to the staff and letting me know who to get in touch with when I have questions or need parts or service. He even helped set up the car's On-Star account and walked me through the new features I was getting. These guys totally sold me on this car and on the entire car-buying experience.

Brenda

Feb 22, 2014

Randell was extremely helpful and very informed. Now if I ever get it away from my husband, I am sure I will love driving it!

Amy

Feb 21, 2014

Excellent experience. Salesman Justin C. was courteous, prompt, and efficient. Finance Manager Dan M. was knowledgeable and and prompt as well. The only suggestion I have is that the sales associates need to have computers!! All of the information is obtained on paper which is wasteful, time consuming, and very repetitive.

Scott

Feb 20, 2014

I appreciated that Sean was down to Earth and listened to my concerns. I really do not like going into dealerships when the sales people only care about trying to make my husband happy, or try to talk about numbers just to him. The vehicle I leased was for myself. The options in the vehicle really were up to what I wanted, not what my husband wanted. When Sean realized that the most important person was me, he listened and found out what was important to me. I have been in sales myself, and I understand the questions that he asked were to help him to better help me. I did have a number in mind of what I wanted to spend per month before I walked into the dealership, but it doesn't always mean that I want to spend that amount. Telling me something only costs X amount of dollars will not get you anywhere with me. You have to be able to show me that the value is there for me. Everything is relevant. Would I have been happy with a lower priced vehicle? Yes. Am I happy with my the vehicle that I selected? Yes. I also appreciated that I was not treated differently because of my current credit score. I realize that it is not where I want it, and I understand the curveballs that were thrown at me that influenced why my credit score is the way it is. I guarantee you, if I felt that the tone shifted in any way once my credit score was discovered, I would have walked away. I was already pre-approved through my insurance company for a purchase, so I knew financing was possible. I am more happy that I was able to get the lease option instead because I feel that option best suits my needs.

Denise

Feb 19, 2014

I am very grateful that they were able to get the spots off the inside windshield I couldn't get off. The staff was wonderful. I wish to be kept updated on the parking brake problem.

Lucelle

Feb 19, 2014

My experience was just how I or any customer would like to be treated. Randell is very knowegeable how all my questions and explained everything to me.

Jerry

Feb 18, 2014

Customer service is very friendly and helpful. I leaving out of the Fort Myers City limits. The only reason I come to the area is to come to Victory Layne Chevrolet for services or to purchase a car.

Raymond

Feb 14, 2014

excellent serviceThank you Sean McCrakenThanks for taking the extra time in helping me get the auto I really wantedThanks again Ray

James

Feb 13, 2014

I went in dealership checking prices, George put together a deal I liked. Even though I was not prepared he made it happen and I left with my new vehicle. THANKS TO EVERYONE.JIM

Shadrinka

Feb 13, 2014

Just came in to get an oil change. I called before I came and the rep on the phone was friendly and even though it was a hour before closing he told to bring my vehicle in and he would take of me. Easy and fast, Great experience.

Susan

Feb 10, 2014

jeff was immediately there to greet me without pressure. he worked continuously to inform me and meet my needs. He was the best sales person with whom I have EVER been associated.I will not hesitate to refer to him and Victory Chevrolet. The financing was fair and not too time consuming with a very knowledgeable individual. That part was also refreshing. I like the service contract and have already had a good experience with that department. Over all a very nicely done transaction with a great experience. I am also proud to have done business American!

Joseph

Feb 7, 2014

Your Service rep. Craig (Woods?) was very pleasant, helpful, understanding, and seemed very knowledgeable. The noise in rear wheel area seems possible according to Craig's explanation. I will need to try to clean boot to see if it clears. There seemed to be however, no real fix for the front end noise on right side...I tend to believe that even some sort of greasing would possibly eliminate it? Craig explained that the design of the axle would probably be the cause?? I'm not sure???

Robert

Feb 6, 2014

Jeff Baldassarre showed me an Equinox at the RV show a year ago. He has kept in touch with me since then. My wife and I finally got to the point where we could purchase. He made the process quick, painless and professional. We will be repeat customers with Jeff and Victory Layne Chevrolet. We LOVE our new Equinox. Thank you so much.

Gail

Feb 4, 2014

"Big " Mike was very knowledgeable and went above and beyond to be helpful. When my daughter-in-law buys a new car we will go to him! PS My new Malibu is a "sweet" ride!

Michelle

Feb 2, 2014

Very happy with the service and the professionalism of the sales staff, they were very courteous and considerate of my needs and worked the best they could to meet those.

Daryl

Jan 30, 2014

Michael "Bear" Graves was my sales rep. He assessed my needs from the info I gave him and provided me with options that gave me what I wanted within the price range I could afford. He made sure I was familiar with all the specifications of each vehicle so I could make an informed decision. He was very helpful and was able to answer all my questions to my satisfaction. After I chose the vehicle I wanted he basically took the ball from there & I just had to sign the dotted line! Once my car had been detailed and was ready to go he walked me through all the car's features and showed me how to use the many options of the sound system, the driver console display, and the OnStar system. Even helped me through the OnStar setup. I was very impressed with "Bear" and intend to recommend him and Victory Layne to anyone who tells me they are looking for a new vehicle.

Harry

Jan 28, 2014

Work was performed in a timely manner. Good work. Thanks! All 3 new windshield wipers blades,rotate & balance tires & wheel alignment.Perform a multi point vehicle inspection,everthing done in an hour and a half.

dcw2349

Jan 28, 2014

Needed to replace my aging vehicle & "Bear" came to my rescue! He assessed my needs and gave me the best options at the best prices and I came away with a beautiful new car. Bear got me a great deal on a 2013 Cruze that has everything I need with lots of extras. He made sure that I was choosing the vehicle that I wanted and never tried to "pressure" me into something more than I needed like some other dealers. Everyone at the dealership was helpful and courteous and I couldn't be happier!

Susan

Jan 27, 2014

When we were on the road home, we realized we could not set the trip odometer~~it was stuck on the total mileage. Also our ongoing MPG readout was set at 36.4~~no way is that possible! We had an appoinment and it took only about an hour.

Dale

Jan 25, 2014

This was a very positive car buying experience. The sales person, Jeff B. was knowledgeable, positive and helpful. The new car buying experience was as good as it gets.

Demi

Jan 23, 2014

I HAD A GREAT EXPERIENCE FOR MY FIRST TIME AT VICTORY LANE CHEVEROLET GREAT HOSPITALITY WONDERFUL EMPLOYEES AND I ALREADY HAD MY FIRST EXPERIENCE IN THE CUSTOMER SERVICE MY TRUCK HAD A RECALL AND IT WAS QUICK

John

Jan 23, 2014

The new high performance Stingray is the most impressive Corvette for 2014. Big Mike at Victory Layne Chevrolet carefully reviewed all the aspects of the new Corvette with me and did a very nice job. Mike and everyone at Victory Layne were very helpful and professional. The new Corvette is a great driving experience.

Milton

Jan 23, 2014

I am 82 years old and a lot of autos but this is the best by far I want to thank this dealer ship for the best care any one could ask for again thank you.

Jennifer

Jan 22, 2014

"Big Mike" Marlow greeted us as soon as we arrived. We were unsure if we wanted a new or used vehicle, and he patiently showed us options for both. We explained how much we wanted to spend, and he did not pressure us to spend more - just gave us our options. He was very pleasant to work with, and made us feel at home. Everyone at the dealership was very friendly. After having recently been in a car accident, I wasn't really excited about getting behind the wheel again, even for a test drive. Mike was patient, and encouraged me to just drive around the lot. And as it had been a stressful week/morning, neither my husband nor myself had eaten anything that day. Mike bought us both granola bars to snack on while we finished up the paperwork. True customer service!

Vicki

Jan 22, 2014

I had a wonderful salesman Sean he was very informative and answer all my questions. He did a great job in keeping me within the budget I came in with. All in all I am very please and would recommend the dealership to all my friends and family.......Great Job Victory Lane Chevolet

William

Jan 22, 2014

My truck was serviced as promised. Other work was quoted and quote was right on the money. Excellent dealership and personnel. I recommend Victory Layne at all times.

Clarence

Jan 21, 2014

I was a walk-in on a Saturday morn. I had no issues walking up to the counter. I had to initiate the greeting, the two gentlemen seemed lost in their own world to notice or care. * I work in the service industry, and former hotel mgt, and the 5 foot rule didnt apply to them it seemed. Once the transaction was in motion then the one assisting me was fluid with his customer service. I wasnt in there long; the techs did a quick but effective oil-change as requested. The cashier was friendly enough for an early sat morn. Im not looking for action, only a friendly smile. After all, its apart of the industry.

Michael & Ericka

Jan 14, 2014

I recently purchased a new Chevy Silverado from Victory Layne. Big Mike was our sales rep and he was very helpful. He made the experience pleasant and he was very informative about the vehicles. I have and defiantly will keep referring family and friends to him. He made everything easy and painless since car buying can be stressful. Overall my experience was awesome and Big Mike was a big help. defiantly will be buying my next vehicle from you :) Thank you for everything & I LOVE MY TRUCK

mdale1228

Jan 14, 2014

I recently purchased a new Chevy from Victory Layne and i'm very pleased how my experience went. Big Mike was our sales rep and was very helpful and made the expereince painless. I have and will keep referring family and friends to you. I love my truck :) Thank you to Big Mike for all your help your the best.

RachaelCrowley

Jan 9, 2014

Big thanks to Mike 'Bear' Graves and everyone at VLC! I love my new car!!!!!! Transferring from another state, I had a few things I needed to do and Bear was with me every step of the way, from knowing what I needed to get my drivers license to switching my car insurance to FL. I am so happy Bear was there to get me the car I wanted!!

Kim

Dec 31, 2013

"Big" Mike is AWESOME!!! Very patient through out our experience. I am a GMS buyer (the daughter of a GM employee). Been a buyer of Chevy Cars, Trucks for years now but first time with your dealership, due to our recent move back to Fort Myers. Buying cars is such a stressful and anxious ordeal, especially with us GMS buyers. We really APPRECIATE "BIG" MIKE'S sense of humor through out our visit at Victory Layne. And just to note, this was a 6mth + search. I am glad it was with Mike that we can build a long and FUN relationship with your dealership. Also I do GREATLY APPRECIATE the time of everyone who HAD to stay so Mike could sell us my car. I wish I knew all their names and I apologize to them for not knowing. But THANK YOU! And Mike, I want to add Thank you for listening to my husband "TARY" vent out his dislikes, you took it like a man....and gave it back ALL IN FUN. SO all in all, Thank you for a great and fun experience. Will be Back, "Tary needs a truck soon!!!!!! Kim Marie Barker......... HAPPY NEW YEAR! I LOVE MY CAMARO!

CICCONES

Dec 31, 2013

Big Mike was very knowledgeable and helpful. He asked enough questions to help me figure out what I wanted. He even worked late on New Years Eve to help me close before the year ended. Thanks for all of your help!

Lynn

Dec 30, 2013

Very friendly and prompt service. Not all GM Service Centers are as good as this one. I appreciate the service and concerns of this dealership.

Lizerd2336

Dec 30, 2013

Very kind and listened to what I was looking for. Didnt give me a run around and was staight foward and negotiated price with out a problem. Recomend to anyone looking for a new or used car.

Kathie

Dec 29, 2013

We have leased or purchased only GM vehicles for a long, long time. We really enjoy working with Justin & are grateful for all the help he has given us. He knew what we were looking for & after several phone calls & a few visits, we were able to find a vehicle that made me happy. There is no doubt that we would go back to Victory Layne for another vehicle.

Jeffrey

Dec 28, 2013

Made car buying an easy experience.Great people to deal with,helpful and knowledgeable.The salesman Dean Mullis was great to deal with.Would definitely go back when in the market for a vehicle.

Denise

Dec 27, 2013

Justin n Sean are the best. I had a lot of fun shopping for the car I wanted, they made the experience a pleasure. We joked, laughed n talked about our family n pets. It was fun. They were also very knowledgable about the car.I brought the car for my birthday which is today Dec. 24

Karl

Dec 27, 2013

As usual, My time as a customer is met with concern for my problem; in a comfortable and timely maner.Kelly (maintance cordinator) advises me of my progress and expectations. I have been a repeat customer for 8 years now.Her delicate and sensative handling of my problems speaks the volumes that makes me a customer there.Not only do I have confidence of satifaction of my issues - but I waite in clean comfort - even with snacks for the long term.My thanks for the service.Karl Friedland

Patrick

Dec 27, 2013

We had been to Victory Layne Previously and decided on the car that we wanted to get. When we went back it was late on a Saturday. The Victory Layne staff stayed late to get our purchase completed that night.

Quentin

Dec 27, 2013

I went at a busy time. The service person indicated that it could be up to 2 hours. I was out in a little less that 1 1/4 hours. Great Job

retcapt

Dec 26, 2013

Stopped into Victory Layne Chevrolet just to look at a 2014 Traverse and ended up buying one.The salesman Dean Mullis and everyone else I dealt with made it a painless experience.Dean was both knowledgeable and professional and made car buying an easy and pleasurable occasion.The prices were good and so was their Traverse inventory.Next time I am in the market for a vehicle,Victory Layne Chevrolet will be my first stop.Dean Mullis will also be the salesperson I will ask for.I will also recommend this dealership to my friends,neighbors and family. Thank You, Jeffrey Peretz a new Traverse owner

Margaret

Dec 23, 2013

Went for an oil change. Technician discovered acid leaking from battery. Battery under warranty - received a new battery for the cost of labor to install.

Charles

Dec 21, 2013

I had a great experience at Victory Chev. The gang was great,very friendly and accommodating, from letting test a drive a C6 to getting me in my C7 in 3hrs. Great job!

cory2008

Dec 19, 2013

As a women coming into a dealership to buy a car can be a little over over welming. But here at Victory Layne I was treated with resepect, they took the time to ask me what I was looking for and the price range. Never once did they try to talk me into something I didnt want or need. Also after my purchase Big Mike called me to just see how I was enjoying my new car. I would recommend Victory Layne to everyone. I LOVE VICTORY LAYNE.

Edward

Dec 18, 2013

Oil change on my 2012 GS Corvette. Also did a minor AC recall. Service done on time. A nice touch would be to do a safety inspection and document such things as tire pressures, brake wear, fluids, etc?

Mark

Dec 16, 2013

I have done business with the Chevrolet dealership in Naples for the last (25) years. I happened to be in Ft Myers last week and stopped by your dealership. I was greeted by Dean Mullis and provided a sales experience that was second to none. He was very knowledgeable with the product he was trying to selling me. I returned to Ft Myers (2) days later and purchased a new Silverado. I recommend this dealership to everyone.Thank You,Mark

Sheryl

Dec 16, 2013

Great to be treated with respect and welcomed by Tracy and the Service Team whenever I drive up. Nice team of professionals who know what they are doing.

Arthur

Dec 11, 2013

Did not plan to buy but rebates and the third vehicle we reviewed/drove caused us to purchase. Sales rep Tony Gilardi was most patient, helpful and informative.

Paul

Dec 10, 2013

I had a part come off my back seat. It was ordered immediately and when it came in I was contacted and was told to come in at my convenience. When I came in they took care of me right away and completed the job in just under 10 minutes. I thought that was great. They treated me very well and acted like I was the only one there when in fact there was about 10 people in there. The service was excellent. I will go back for all my service needs for my 2013 2500 Diesel truck.

Christie

Dec 9, 2013

I had very specific requests and the entire sales team was willing to work with me in meeting my expectations. All of the staff were very patient and helpful throughout the process of finding and purchasing the vehicle.

Kari

Dec 9, 2013

Everyone was friendly and felt like family. They helped me find te perfect vehcile at a price I could afford. It was the best car shopping experience I've ever had will a dealership.

Ron

Dec 9, 2013

Requested oil and filter change plus grease. Some under hood pivots were not lubed.I am never sure all grease fittings are lubed, I wonder if there is some way I could be confident.

Bryant

Dec 7, 2013

Justin was my sales rep, and he was outstanding in all areas of the sales. he answer all my question and even went on line to get me more discount on my truck. I will recommend any of my friends to Justin if they are going to by a vehicle.

Shawn

Dec 7, 2013

Victory did a good job getting the top fixed, but the wait for the rental car was too long, and there was glue on the car from the repair. In Michigan the car is always washed and clean when picked up. Nice touch,,,,,, just saying

Maynard

Dec 6, 2013

It is simple. I just like the people, their fairness, the service and all other things that keep me driving past other dealers to get to Victory Layne!

Tracy

Dec 2, 2013

I had a wreck and my car was totaled. I had no idea what to do with the gap insurance or how to go about getting a vehicle. Big Mike and Bill Gonzalez just did all of the work for me and I am thrilled with my new Equinox.

Deborah

Nov 23, 2013

Just landed and needed a refrigerator for Thanksgiving supplies. They were accommodating. Not everyone would do that. :) Also needed to have recall taken care of before driving to Key West the next day. Too Bad the initial appointment that was confirmed with the part was not there when my husband arrived for a 7:30 am appointment two weeks ago.

Brian B.

Nov 7, 2013

Exceeded my expectations again. What I thought would be a solid 2-3 hours was fixed in a little over an hour and fixed right. These guys are second to nobody when it comes to Chevy servicing, won't even consider going anywhere else.

Lynn

Oct 21, 2013

Sales person "big Mike" was excellent and professional, as well as very personable.

PhilGolf

Oct 12, 2013

One of the best buying experiences I have ever had. Dean was extremely professional. I would highly recommend him to friends and family and will return on future to buy another vehicle from him. Service Department was friendly, knowledgeable and extremely fast in addressing my vehicles needs. Very satisfied.

Marc Y

Oct 2, 2013

Craig and the others at the service dept. were extremely polite, helpful and interested in addressing my concerns.

John & Geri

Sep 29, 2013

We actually had some fun while buying our 2013 Chevrolet Silverado and many thanks to Randall and Jim.

Marge Lawson

Sep 27, 2013

Good price and good delivery service on my new car. Justin C. is a great and personable salesman. He treated us like friends.

Ernie Preshard

Sep 20, 2013

Tracey at Victory Layne is a pleasure to deal with. He understands how to keep custmers happy. He represents Victory Layne and Chevrolet very well!!

Karen

Sep 19, 2013

Dean was excellent, he has qualities not all sales people have; as customer satisfaction is his ultimate goal. We have purchased 3 new vehicles at this dealership and used their service department and they are quite informative no matter which area you are dealing with, sales or service. Five stars is not a high enough rating for this dealership and their employees....great job to all and many thanks to Dean!!!! I love my Spark!

Michael B

Sep 19, 2013

Great customer service, everyone works as a "team" and it shows! Thanks again!

saaam9

Aug 22, 2013

I was greeted when I entered the front door! The sales team worked with my needs and was very understanding of what I wanted to pay! When getting the vehicle prepped, they informed me of the status and when I could pick it up!

LawSquared

Aug 20, 2013

Everyone we dealt with at Victory Layne was extremely helpful in getting us what we needed and within our budget!

Marla

Aug 8, 2013

From the moment I pulled in until the service was completed and I was driving away I felt that I was your most important customer. I will be returning for all of my service needs.

Pam M

Aug 2, 2013

I am very pleased with Victory Layne, I refer all of my friends to this dealership, many have bought vehicles from them and had a great experience. Service Is always outstanding!

Very happy Chev Cruze owner

Jun 29, 2013

My sales rep, Kenny Smith, was so helpful. He was just amazing. I had brought my 2011 Cruze in for routine service and he came by the waiting room and we started talking. He thought he could get me a better deal and out of my 5 year lease that I thought I was stuck in. I didn't think it was possible because of my financial problems following my husband's bout with cancer and subsequent passing. But he kept fighting for me as well as the financial team and the next thing I knew, I was driving home my beautiful new 2013 Cruze. Thanks to Kenny and Jaime and the whole team at Victory Layne. I will happily recommend you to friends and family at every opportunity.

michael

May 25, 2013

I was greeted quickly and friendly - everything was explained, service was prompt, and overall very satisfied. Thanks again for your Great service!

Shane

Apr 30, 2013

Loved the atmosphere. They have a great staff and the service was outstanding. A+

BillRocks

Apr 26, 2013

My sales guy: Jim Keil, managers, and staff, all worked their tails off to get me out the door in my new Sonic, in one evening! This was no small undertaking believe me, and included: cutting thru a snafu with my out of state residency/insurance issue; a rain storm; dickering over trade-in; florida registration system was down; financing (with extended warranty); and having to re-write my deal twice. But these guys did it very pleasantly and professionally. Great job guys> Love this car.

Profishunt59

Apr 12, 2013

This is my third vehicle purchase from Justin in the last 3 years. I drove over 90 miles to buy this truck from him, and will continue doing business with Victory Lane Chevrolet.The quality service and no nonsense approach for me to purchase this and other vehicles will keep me coming back.

George & Brenda Percifield

Mar 31, 2013

They worked very hard is getting us the best arrangement possible We appreciated Justin's honest, helpful, not pushy attitude

George Pickel

Mar 28, 2013

The response was fanatastic. No wait and complete I was completely satisfied.

Carol Huttenhoff

Feb 23, 2013

We had no idea we were going to buy a vehicle, but we were treated so well and did not expect to get a honest trade in value or receive such a good deal.

Teresa Williams

Feb 5, 2013

My entire process from start to finish for a 2013 Chevy Equinox was phenomenal! I felt like I was part of a big family and my "big brother" was taking care of me. I was taken around and personally introduced to each section of the dealership. I put my complete trust and faith in Dean Mullis (my sales representative) and he not only hand walked me through the entire process, but will have my business and referral business for many years! I could have went to any dealership and used any sales rep, but Dean Mullis is now my go-to guy. Highly Recommend!

WScott

Jan 30, 2004

They help in every way possible for you to take your car there for service. They explain everything you ask in casual terms, not terms you don't understand. They have always had my car done when promised. They help with transportation if needed.