Village Pointe Toyota reviews

JeremyD

Nov 15, 2016

Rob Androyna was an absolute pleasure to work with. Fantastic Toyota Dealership! Buy your next Toyota here!! And ask for Rob!

April Lucas

Nov 14, 2016

I am so glad we went to Village Point Toyota and worked with Terry Weis. He listened to what we wanted and did not try to push anything we didn't want on us. He was very friendly and easy to work with. I highly recommend Terry Weis!

New Toyota Fans

Nov 14, 2016

We bought our first Toyota Highlander from Justin D'Angelo at Village Pointe Toyota a year a half ago. The process was so smooth and hassle free. We had such a great experience with Village Pointe Toyota and Justin that we recently traded our old van in for a new Toyota Sienna. Justin didn't once hassle us, and he gave us a fair price right away. No lie, Justin D'Angelo is by far the best car dealer we have ever worked with. Whatever we need, Justin is always there to help. If you want a fair price with no hassle, then Justin is the guy for you. We'll definitely be back.

Bhaskar Das

Nov 13, 2016

Very smooth and easy process to get financed and buy cars. My sales agent Matt was very helpful and did his best to get me the good deal. His manager V J also helped to smooth the process along with Larry for the finance. I will recommend to ask for Matt if anybody wants to shop for Toyota in Lincoln, Omaha area.

JJ

Nov 13, 2016

I was looking for a new pickup and the staff was very responsive to what I was looking for. They called me as soon as the truck I was looking for came to their lot. They were not pushy at all and extremely helpful. Just an all around great environment. I would definitley go back to them in the future if we are in the market for a new vehicle and will certainly recommend them to my friends and family.

Laurie Latner

Nov 13, 2016

My sales agent was Jose Lopez. He was outstanding!! He knew this computerized stuff was all new to me & walked me through all of the different settings. He even helped me hook my phone up and add Pandora. Then walked me through the entire building letting me know where everything was. I couldn't have had a better experience. Thank you!

Shara for JC

Nov 12, 2016

I started out sending an e-mail, and Brian answered me immediately. I then made an appointment for the same day, and I showed up early. Brian hurried to get Anthony to assist me. Anthony listened and got the deal I needed, for the car I wanted. Lastly, Michael was the Cherry on Top. Best car buying experience ever. I am so thankful for all of your kindness, and assistance in putting me in my RAV4.

Karla Sauer

Nov 11, 2016

I recently purchase a beautiful 2016 Toyota Highlander from Village Pointe. They made the process so simple and fun! It's the most comfortable rider I have ever purchased. The folks at Village Pointe are very professional, friendly and welcoming!

Michelle Mumm

Nov 11, 2016

I want to commend you in your professionalism in making our car buying experience quick and easy. Rusty Russell your, sales representative, was courteous, helpful, and quick to find us a car we love. He returned our calls promptly and found us the right fit for the right price. I would recommend your company and definitely recommend Rusty with anyones next car buy experience!

Heather Starmer

Nov 9, 2016

In looking for a new vehicle I didn't quite know what I wanted so Robert Androyna was the perfect salesman! Robert was knowledgeable and available but not pushy. I appreciated the no nonsense approach he provided. I told him where I needed to be in terms of purchase price and trade in and he matched that without hassle.

Kristin M.

Nov 9, 2016

Thanks to the patient, friendly, knowledgeable staff at Village Pointe Toyota, we were able to find the perfect vehicle for our family. We were offered a fair price for our trade-in and great discounts and financing options. So glad we went with this dealership for our new vehicle purchase!

Callie

Nov 8, 2016

The staff and atmosphere of the dealership was friendly and efficient. I browsed their inventory online before going into the dealership. We called ahead with interest in a car and spoke with Jose. He told him about our unique financial goals and he had multiple cars for us to view when we arrived. He was fast and friendly with making sure we felt comfortable with our rate and monthly payment. The process was smooth and simple. I am excited for my new purchase and appreciate the help and assistance we were given at Toyota.

Jim

Nov 6, 2016

JC Caldwell did a great job of helping us identify the right car. He wasn't pushy and provided good advice. The sale did require a lot of back and forth.

TcT

Nov 6, 2016

Rob was very pleasant to work, make things easy to understand and comfortable. Did not feel pressured at all.

Driver Ed. instructor, Gordon

Oct 31, 2016

I originally stopped at the dealer to get my father-in-law's van serviced. I was very impressed by the service advisor, Don. The work was done as promised and on time. I was currently looking for a small SUV to lease and mentioned this in conversation. He directed me back to John (the salesman who took me to the shop to introduce me to Don) and I met a very knowledgeable and gracious gentleman. I found him to be a good listener and most helpful. So, I'm a new Toyota owner! Also my FIRST Toyota!!!

Eva

Oct 30, 2016

Salesman was great. Very easy to speak with & very knowledgeable.

Jay Lockes

Oct 30, 2016

I recently was in the market for Toyota RAV4. I submitted interest forms via the various dealers websites on a Sunday afternoon and within one hour I heard back from Justin D'Angelo. He was very friendly on the phone and indicated asked questions to get me setup with the perfect car. He maintained regular phone and email contact and worked hard to get me a great deal on my trade-in as well as on my new RAV4. The process could not have been better and Justin was the primary reason for it. He does an excellent job of building relationships and does not make you feel pressured into buying anything you dont want. He walked through the various aspects of the vehicle after I purchased it and continued to contact me for the first 30 days to see if there were any concerns. I cannot recommend this guy enough, go with Justin you will not be disappointed.

Mary

Oct 20, 2016

I had an amazing experience with the sales persons at village point Toyota. The whole buying process was made so simple for me. I also traded in my old vehicle at the price I wanted and received the cash in about a week. Would definitely recommend them. If you ever need a better car buying experience, ask for Rusty and Jackson. I hope this helps!!!

Arturo

Oct 19, 2016

I been shopping around for a new car and i got to Village Point Toyota . I was glad that Terry help me on my purchase. Thank you Terry for your time, it was fun to do business with you. Thank you Jose and Michael for helping me on the finance!!

Killeen Rodgers

Oct 19, 2016

Village Point Toyota was efficient, friendly, and straight forward in my recent car buying / leasing experience. Thank you for the great service.

Jessnem

Oct 15, 2016

Consultant Justin D'Angelo made the car buying experience stress free and was very helpful in assisting me with exploring my options between leasing and buying. I would highly recommend him and this dealership to anyone!

Wolfe

Oct 15, 2016

J.C. was so helpful and very knowledgeable. I appreciate that he didn't pressure me into getting a vehicle. I was able to take my time and decide. The whole process was the best experience I have had getting a car.

Jackie L

Oct 10, 2016

We bought a car here on Saturday. The sales person I had spoken with (Jim Morrison) was right there waiting for me when I got there. He had the car we wanted pulled up and ready to drive. The negotiation process was not stressful and we were made to feel very comfortable the entire time. I didn't feel like anyone was pushy or rude. I will definitely come back for our next car!

Tim Kiefer

Oct 9, 2016

Great experience at Village Pointe Toyota. We received excellent advice and service from Rob Androyna and Vershan Jackson. Would absolutely recommend Village Pointe Toyota to anyone.We test drove several different types of vehicles. All were terrific and Rob helped us understand the pros and cons of each. He helped us make a decision, but there was no "hard sell". Vershan was extremely helpful in all aspects of finalizing our purchase. Highly recommended!

Kristy

Oct 8, 2016

I purchased a Certified Pre-Owned Toyota in early September in order to replace a 15 year old car. I visited twice over a few months and purchased on the third visit. Dean Johnson was my sales person. I appreciated the fact that he did not call and "harass" me between visits, per my request, and that I felt I could trust him. Consider VP Toyota and Dean Johnson if looking for a new or used car.

Sunny Nguyen

Oct 6, 2016

Anthony Collins our Sales assistant was very nice and really trying to accommodate our need. Thanks Scott Drapper and Micheal Milan for making our financial experience smoothly! We are satisfied with our new Rav4.

kleeht

Oct 5, 2016

i'm very appreciate to the dealer who have taked good care of us0

Jan

Sep 30, 2016

Just bought my second car from this dealership. Today Anthony Collins was the sales consultant and he was very professional, knowledgeable, and courteous. He spent a lot of time helping me find the SUV that worked for me. This was a LOW pressure and very pleasant experience. I would highly recommend him and the whole staff at Village Pointe Toyota.I also have been using the service department ther for my previous car. Don Blazek is the BEST service person. Always helpful.

A HAPPY CUSTOMER

Sep 29, 2016

The best place to buy a car. Everyone there was awesome and very helpful.

Matt Vining

Sep 24, 2016

Purchaser over the phone from Dallas. Jennifer cut fair deal, Dean brought it home with the service. Picked my wife and I up at the airport. Paperwork was essentially ready and waiting. In and out. Will buy again, remotely, with confidence.

Sandy B

Sep 24, 2016

Jim Paulsen is an excellent salesman. He is truly a professional. Great experience. This is our first Toyota.

Troy

Sep 21, 2016

We worked with Jim Paulsen and Rusty and both gentlemen were great. Jim really sealed the deal for us and I would highly recommend anyone that is going to Village Point Toyota, to contact one of these guys. Jim was never pushy and always very helpful with all the questions we had. We loved our experience and LOVE our new Highlander.

Tyler

Sep 20, 2016

I worked with Justin D'Angelo and Rob Smith to purchase a used 2008 Toyota Tundra and the experience was smooth and easy. Both representatives were friendly and professional. I was flying in from out of state to purchase the vehicle, so I put a lot of trust into their word to make the trip worth it. Everything turned out great and the truck was as described. They even went out of there way to pick me up from the airport and stay after dealership hours to close the deal since my flight had been delayed.

Denise

Sep 14, 2016

I found this dealership very nice to work with. All of the staff were extremely nice.

Leann Saylor

Sep 14, 2016

This was my first visit to Village Pointe Toyota. Terry Weis was a very patient, knowledgeable, and courteous salesman. He made the car buying experience easy and comfortable. I highly recommend the dealership, and Terry Weis.

Stephen P

Sep 13, 2016

We got into the big city of Omaha (from our hometown in Central NE) in the morning with a list of minivans from the Web. The first place we went had a low miles minivan at the upper end of our budget. After a test drive and a little conversation with our seller Dean Johnson, we decided not to go anywhere else. Our used Toyota Sienna has been terrific!

Steve M.

Sep 13, 2016

JC did a great job. A low pressure, enjoyable experience. A large inventory of vehicles to choose from. The entire staff is very friendly and the facilities are top notch.

Katelyn

Sep 12, 2016

I had a wonderful experience with Toyota-scion at village pointe! Rusty and Michael made the process seamless!

DW

Sep 9, 2016

John Morrison is outstanding. His direct and time sensitive approach made this a hassle-free purchase.

FrancescaD

Sep 9, 2016

This is the second time I've visited Village Pointe answer the second time I've been overly impressed with my vehicle and my dealer, Justin. I walked in not really knowing what to expect and a vague idea of what I needed. Justin made everything move smoothly. By the end of our time, I was more than happy with my new Scion and the incredible leasing price they were able to negotiate! I've been loving it this last week and will continue for quite some time. Thank you so much, Justin!

Bill N

Sep 8, 2016

Working with JC and everyone at Village Point Toyota was a great experience. This was the first time visiting the new facility -- its a beautiful place. I also like that they are committed to making car buying a more pleasurable experience. It Omaha you are very limited with big company dealerships and I must say, these guys stand apart. We will be back for our next car.

Christine

Sep 7, 2016

I knew that a new vehicle was not possible to purchase. From finding my car online, to visiting the dealership and eventually purchasing....my salesman Sharrieff and Finance Producer Mike were very helpful and welcoming. They even stayed late on a Friday night to take care of all the paperwork. People have been great to work with out there, I would recommend them to other people and just did today actually!

Erika

Sep 7, 2016

I've been trying to buy a car for a few months now and every time I tried to look at one, the salesman was awful! But as soon as we came to Village Pointe Toyota, JC helped us out and was totally honest. He worked hard to get me exactly the payment I wanted and made the process easy. Thank you!

Colleen T

Aug 31, 2016

My salesman Justin was Amazing! He went above and beyond my expectations! He worked with me to get me the deal I needed and I was blown away by his customer service! I will definitely be purchasing my vehicles from here from now on.

Eric

Aug 31, 2016

Exceptional. Sales person was great. Very professional and kind. Great price and car along with facilities.

Denise Penke

Aug 30, 2016

No Hassles. Great communication and they worked with me to get me the deal I needed. The car was presented in excellent condition, cleaned and gas tank full of gas

Staci P

Aug 30, 2016

Thank you for making the buying process easy for my teenage son. We appreciate the hard work of Lamare and Mike in finance.

JC

Aug 29, 2016

JC did a great job helping us find a great vehicle in our price range.

Adam

Aug 28, 2016

We had a great experience with Terri Weis. He was knowledgeable, patient and helpful as he worked with us to get the right 2015 Sienna for us. Terri took good care of us and Mike Milan was transparent and helfpful with the finance piece to get us on our way happy and comfortable in our new CPO Sienna.

Rose

Aug 27, 2016

I got a leasing car from Village Pointe working with Sam and Jose. Great service and really caring people.

Jeffrey Southall II

Aug 25, 2016

My experience was very pleasant. I would highly recommend Lamare Fuller at Village Pointe Toyota...extremely knowledgeable, personable, and in-tune with customers' product interest.

Trey LaRenz

Aug 25, 2016

I highly recommend Lamare Fuller at Village Pointe Toyota. Wonderful personality and knows what he's talking about. He cares about people and it shows in his work. Thanks Lamare!

Dan

Aug 24, 2016

This was my first experience buying a car, so I had a great deal of anxiety about the process. But the process felt easy working with Lamare. I was worried about regrets over such a big decision, but I feel even better about it a week later. Glad I went with someone trustworthy.

Elliott

Aug 21, 2016

Good stuff. Lamare was great, and we got a car we liked.

spencer53

Aug 21, 2016

I had a great car buying experience because of the tireless efforts of Jen. she got me in the right new car for the price I wanted to pay. I had nothing but a pleasant experience even though it took about 3 hours for me to be satisfied. She never gave up on me. I never have seen anyone more concerned about pleasing the customer.

Charleen

Aug 19, 2016

It's been 8 years since I purchased a vehicle. This was the most direct and least time consuming experience I have ever had.

Melan

Aug 19, 2016

I highly recommend Lamare Fuller at Village Point Toyota. He made our experience easy and totally worth it. He's the go-to guy.

TundraTRD

Aug 19, 2016

I was walking into the Village Pointe Toyota dealership 10 minutes before closing and Lamare opened the door and greeted me right away and asked who I was looking for and I had said, whoever wants to make a sale today and he had asked me for what I was looking for and found exactly what I had told him. He was straight forward with me and got to the point, which I wanted because most car salesmen try to convince you of other things, but he listened and got what I asked for. He stayed late after hours, about 2 1/2 hours, and we had a tough negotiation on the price but he did everything he could for me and I drove away in 2016 Toyota Tundra SR5 TRD 4x4 with a nice price. Seriously, he was straight with me and got everything I asked for, so thanks Lamare for being a great salesman.

Edward

Aug 18, 2016

I highly recommend Lamare Fuller at Village Pointe Toyata. We had a wonderful experience!

Michael & Yan (As in Yan can Cook) Knauss

Aug 18, 2016

My old Avalon was over 8 years old and still going strong when I heard about the newer Hybrids. I took a test drive and was hooked. Decided on the spot that was my next car . Three days later it's in my garage. Village Point Toyota was Super!!!!!!!!John Morrison my Sales Consultant treated my wife and I just like family. The car we wanted wasn't on the lot so John went to work and in no time found a car, got it here, and rest shall we say is history. Thanks John and Village Pointe Toyota.We know where to come to get the best deal, service and overall treatment

Satisfied Customer

Aug 18, 2016

I highly recommend Lamare Fuller at Village Pointe Toyota. He is very knowledgeable and makes the car buying a experience less stressful.

Brooke A

Aug 16, 2016

We are so thrilled with our purchase from Village Point Toyota!! We honestly did not have the intention to purchase in this visit, but JC was there to answer all our questions and get us into an amazing car within our allotted budget! We are happy to be a member of the Toyota family!! Thank you so much!!

Tommy Biles

Aug 15, 2016

We went to the dealer only to look but ended up buying a used Highlander. Our experience with Village Point Toyota was the best we have ever had . JC our salesman was great also Mike in the finance office.

Mike Endorf

Aug 13, 2016

I had an exceptional buying experience with Guy Ridpath for our Rav4. Guy went above and beyond trying to find the right deal for me and my family. A couple of trips around the lot got our steps in for the day but Guy was calm and professional in working with me. I truly appreciate the time and effort spent, even if was after hours and in a pouring rain storm. Also a shout-out to Mike Milan for being clear, concise and professional at the end of the evening. Thanks, Guy, Mike and Village Point Toyota. Cheers.

C . L. Anglen

Aug 10, 2016

While waiting for an oil change for my 2003 Toyota Camry, I decided to look around the showroom and see what was on sale.My cousins meet for lunch once a month and I only had one hour before I had to get to the restaurant when Dean Johnson introduced himself and asked if I was interested in a new car. Previously I had spoken with my sister and told her she could have my 2003 Camry, when and if I purchased a replacement. When I told Mr. Johnson I did not have a trade-in vehicle because I was planning to give the Camry to my sister he was disappointed; however, he offered to deliver the 2003 Camry to Redwood Falls, Minnesota for the price of a tank of gas.Both my sister and I greatly appreciate the fine cooperation of Mr. Johnson and his son for the safe delivery of the 2003 Camry and my newly purchased replacement.I have always received excellent service from Don Blazek in the Service Department, now it is nice to have received excellent service from the Sales Department.TALK ABOUT GOING THE EXTRA MILE

DGx2Lincoln

Aug 9, 2016

This was our first experience with Village Pointe Toyota and our salesperson, Guy Ridpath, made our experience an extremely positive one. He was very helpful without being pushy and made our time a pleasant one. (I never like the process of car buying!) He helped us with many different models, which we drove, and didn't try to sway our decision to one model versus another. I certainly would recommend Guy and the Village Pointe dealership to anyone,

Kristi Renner

Aug 9, 2016

We had a great experience from start to finish. Great product and great people.

Mischief's Mom

Aug 9, 2016

They were patient and friendly, finding me a suitable car in the area when their own Scion did not meet my needs. They also gave a reasonable trade in value for my car.

Cindy Gibbons

Aug 8, 2016

Buying a new car can be intimidating and stressful especially for a woman. My experience was neither. The sales rep I worked with was friendly, not pushy, had an easy going manner, made me feel he was very capably of walking me through the process and made me very satisfied that I was working with the right sales rep. I would not hesitate to recommend Guy Ridpath from Village Pointe Toyota, to a friend or family member looking for a new car.

Jim and Jean

Aug 8, 2016

We recently purchased a vehicle and experienced the company motto, "Where respect and integrity come standard." These are not just words for the dealership.Our salesman, Dean Johnson was very helpful and respectful. Dean provided accurate information on the vehicle and it met our expectations. The company website is easy to navigate and Deana Juelfs, the Customer Relations Manager was very helpful.We had and wonderful buying experience and would highly recommend this dealership to others.

Sr. Kerry Larkin, OSM

Aug 8, 2016

I can't thank Jennifer Moran and all the others who were so helpful and accommodating as we purchased a new 2016 Toyota Corolla. Jennifer took the time to explain everything to me and did make me feel like we were rushed for time.I am pleased at how prompt they returned my call and answered my questions.Thank you for your warm welcome and friendly smiles.

Dominique O.

Aug 4, 2016

You know those really sleezy dealerships, with super pushy salespeople? The ones that push you to get a car you didn't want and costs more than you afford? Yeah, forget those. Come here! From the moment I walked in the door, I was greeted with warmth and friendliness. Justin D'Angelo was my sales guy, but the entire staff is beyond amazing. Justin listened to my concerns, my price-point, and got to know me to find me the best car for me. Once he did, the business office was amazing. Bob M. will not steer you wrong! Look, there are a ton of places you can go to buy your car in Omaha, but if you want to leave knowing you got the best deal in Omaha from the most honest and considerate people in the business, then come to Village Pointe Toyota! Don't settle for anything less.Dom O.Law StudentProud owner of a Toyota Scion

Mike

Aug 4, 2016

The buying process was fairly easy and pain-free throughout. My salesman was P.J. Smith, who I would definitely recommend to anyone looking to purchase a car. He was friendly, hard working, and patient throughout the course of the purchase. Even though the car I found online had recently been sold, P.J. took the time to help me find another vehicle that met my needs. Overall, I appreciated the experience with both the sales and finance staff members. I usually dread buying cars, but these folks were great to work with.

Truc vu

Aug 4, 2016

We just got a new Highlander with a great deal last week by Rusty. He was very useful and patient with us. This was the second vehicles that we bought from Village pointe Toyota. We also want to say" thank" to Mike for helping us with the paperwork and answering all of the complicate question. He made the process was simple and easy to understand. We appreciated it. They had a good team and great experience. We will come back in the future. Thanks.

JS1

Jul 31, 2016

PJ Smith was great when helping us purchase our new Highlander! Highly recommended!

Allan F. Gagnon

Jul 23, 2016

P.J. Smith was extremely helpful without any sign of being pushy!! The overall experience was tremendous and I would say any one looking for a vehicle should for sure visit Village Pointe Toyota. The dealership was amazing on the knowledge of the vehicle and the needs we were looking for in a vehicle. I was very impressed and will for sure buy from there again!!! Thanks for the great experience Village Pointe Toyota!!

Chad Weaver

Jul 23, 2016

I had heard mixed reviews of this dealership, but I suppose thats common. I went in to look at a vehicle I found online and began working with John Morrison. I found him to be knowledgeable but not pushy, as is sometimes the case. What really impressed me was that once we started dealing with price and my trade in, they did not use the common tactic of wearing you out with progressively better deals, taking my time and testing my patience. Although I'm not sure I'd like the no haggle process, I'm sure not impressed with the typical method either. I told them what I wanted to pay and what I needed in trade and they came back with that exact deal. The ubiquitous doc fee was also there but in this case, I was happy with the situation and didn't mind. On the whole, the extras should just be wrapped up in the price, however. I'm driving the new van now and am very pleased with the way things transpired. Thanks, John.

Katelyn

Jul 16, 2016

Incredible experience! Terry helped me get into the exact car I wanted for the price that I could afford. Nothing but great things to say!

Aryn

Jul 14, 2016

I had a great experience at Village Pointe Toyota. The staff are friendly and listen to your needs. Lamar was great!

Martin Malley

Jul 12, 2016

Bought a new Tacoma from Village Pointe. The process was fast and painless, my salesperson was very helpful and respected what I had to say, there was no high pressure and my decision to not buy extended warranties was respected.

Alex

Jul 8, 2016

The entire staff, specifically PJ Smith, are exceptionally helpful and made the car buying process less painful than it usually is. I had a great time working with them and will definitely come back in the future. 10/10

julie me

Jul 6, 2016

My mom and my son was looking for a car Dean Johnson was very honest and helpful in the process of getting these cars I will definitely tell my friends and family to go to village Toyota and see Dean

Scott

Jul 3, 2016

Shariff McIntosh and PJ Smith were tremendously helpful, and had a great sense of humor, which I enjoyed. They helped me through several discussions and options, and ultimately found me a beautiful Avalon.I highly recommend both or either of them, if you need to buy or lease a new car.

Matt

Jul 2, 2016

We worked with Dean Johnson and had a truly great experience buying a new Highlander, while also trading in our 13 year old Chevy Trailblazer. Dean was really flexible and worked around our schedule for test drives and was always responsive with questions, etc.

KMS

Jun 30, 2016

We had a great experience buying our new car from PJ Smith at Villagepointe Toyota. He was a pleasure to work with!

DWK

Jun 28, 2016

P.J. Smith was our sales person and he did a great job of working with us and for us on our trade of our Highlander for a newer Venza. He has a great sense of humor and we really enjoyed working with him. He listens well to what you are looking for in a vehicle. He did not pressure us and helped to make the deal smooth and seamless. We would do business with him again.

Jessica

Jun 28, 2016

The salesman was amazing! He made it very personal and I feel we developed a business friendship. The dealership and salesman have both called to ensure my experience was nothing but the best. After I left the lot, I noticed some small hail damage (barely noticeable), but VP Toyota went above and beyond to make sure that it was fixed.

New Highlander

Jun 28, 2016

Justin D'angelo did a wonderful job selling me a new Highlander.

Laurie P

Jun 21, 2016

Sales professional was honest and patient as we determined which car to buy. He is knowledgeable and didn't try to oversell. Our experience with the finance person was simple and straight forward. We appreciate our relationship with Village Point Toyota but wouldn't be there at all if it weren't for the amazing and outstanding service we get from the service team, especially Service Manager, Kyle Newsom. We have complete faith and trust in Kyle and the team to provide excellent ongoing service, making the purchase of our second Toyota in two years a no-brainer. Thanks!

Bo and Kim Yong

Jun 15, 2016

I would highly recommend going to VP Toyota and seeing PJ Smith for a new car. This was the first time in my many years of car buying that I didnt have to sit in a waiting room for 5 hours trying to make a deal that would work for us. We told PJ exactly what we were looking for and what price range we wanted to be at and he made it happen. PJ went over and above to make us happy and I would highly recommend him to any looking for a new car.

The Quinlivans

Jun 15, 2016

On a 97-degree day, PJ Smith was the first salesman to approach us at Village Pointe. We had talked to a few other dealerships and we could tell the other salesmen could care a less if we walked out of there happy customers. PJ gave us a no-pressure experience and conveyed that he wanted only what was best for us. PJ is the reason we feel a tie now to Village Pointe Toyota and he would be the reason we'd come back.

toyotagirl

Jun 14, 2016

I would highly recommend LaMare Fuller at Village Point Toyota when buying a car. He is very helpful. I would give him 5 stars!

Mariah

Jun 12, 2016

We are from out of town and did most of the deal over the phone. When we came to the dealership it was a quick and easy process, just as Brent Jackson had promised us. He was friendly, true to his word, and great to work with! We would highly recommend him.

Patrick

Jun 12, 2016

traded in my older SUV for smaller, newer SUV and had very good deal

Bob H.

Jun 11, 2016

I bought a Highlander on a trip intended as a looking trip. Sales staff and business office were friendly. Salesman Rusty R. took time to help us after the sale to set up our phones. I would recommend him and the dealership.

Chang

Jun 11, 2016

Village Pointe Toyota of Omaha, NE was first class all the way. I was greeted right away with a friendly smile and asked if I needed any assistance. We worked with Anthony Collins. He was super friendly and professional at all times. We bought a newly pre owned SUV as we needed a family car. I liked that he was a great listener and helped us in the area's that we only needed. He did not really push anything upon us but offered great advice on area's we did not expect. I really enjoyed the experience. If you need any help or have any questions seek out Anthony!

Chang Family

Jun 11, 2016

Village Pointe Toyota of Omaha, NE was first class all the way. I was greeted right away with a friendly smile and asked if I needed any assistance. We worked with Anthony Collins. He was super friendly and professional at all times. We bought a newly pre owned SUV as we needed a family car. I'm a super laid back kind of guy and I liked that he was a great listener and helped us in the area's that we only needed. He did not really push anything upon us but offered great advice on area's we did not expect. I really enjoyed the experience. Vershan Jackson was able keep my kids busy while we handled business. If you need any help or have any questions seek out Anthony! Hand's down best Toyota dealership in Omaha, NE. Every employee was cheerful and had a smile on and the environment was just really inviting and rewarding. I would definitely go back again for my next car and would recommend everyone looking for a car to check out Village Pointe Toyota and ask for Anthony Collins!

Kay Johnson

Jun 10, 2016

Our sales person, Jacob Johnson, was very pleasant to work with, the paperwork and process was simple and easy to understand. Thanks to Mike M. and Chris E. for getting us into the AWESOME van! The whole atmosphere & experience was very nice. Thanks Vershan Jackson for making it FUN ......

BC

Jun 1, 2016

Jordan C. did a great job of answering our questions and finding what we were looking for. (We were there a long time. A complimentary cookie and pop would have been appreciated.)

Patty and Ron

May 29, 2016

This is the second new car we have bought in 3 months! Rod is the best salesman we have ever had! It is such a team environment and everyone worked to make our experience very pleasant! Mike did all the paperwork and was a pleasure to work with! Village Point is the best dealership we have ever used! We love our new cars!

steve g

May 28, 2016

I was very pleased with the response given me by the service department and sales manager while resolving an issue dealing with the repair of my vehicle. The professionalism and fairness shown me has made me a steady customer at Village Point Toyota. s.g.

khoove88

May 27, 2016

I was refereed here by a friend, and it was a great decision to go to Village Pointe Toyota. The car sales man Justin, was absolutely great and made my first time buying a car alone all around an amazing experience. He didn't lead me in the wrong direction and truly had my best interest at heart. while we were waiting he came and talked with my boyfriend and I and made us feel very comfortable! I will always go to him!

Steeler's fanz

May 25, 2016

Lamare took care of us. He was respectful and courteous, as well as a sharp dresser. :) All around good experience, even with a short wait for computers to reboot.

berkshire

May 23, 2016

In Omaha for Berkshire shareholder meeting. Decided to look only at 2016 Prius; Walked out with the keys to a v5. Brent Jackson, Justin D'Angelo, Vershan Jackson and Michael Milan took great care of us. Treated us with dignity, attention and humor. These folks are here to do business! VPT is a Berkshire affiliate.

JimV

May 23, 2016

Customer service was fantastic! Jose L. was attentive and knowledgeable without being pushy. Once we got into the financial process Jose and the finance team with Dustin worked with us to get a great interest rate and meet our needs for financing and post-purchase maintenance and insurance. Sent an email about what we were interested in and by the time we made the 30 minute drive to the dealership we had the team ready to help and work with us. Highly recommend Village Point Toyota and Jose L.!

Meghan

May 17, 2016

Jennifer was awesome! No pressure and she helped me with every step!

Sunib

May 15, 2016

Everyone was so friendly and helpful. I found a great car in my payment range. The waiting area is nice and comfortable. When I had an issue with the car a week later they looked at it and fixed it for me. The staff was really helpful from the salesperson to the finance agent.

Cathy C

May 7, 2016

Our salesman was Mike Hansen. I always dread the car shopping process. I usually feel worn out and want to give up. Mike was very easy going and helpful. He wanted me to be happy and find a car that was "the right fit", so the process took a while and there was no pressure on me. I am very happy with the 2013 Camry that he showed me. He was totally aware of exactly what I liked. The manager Carinda is super nice. She makes on feel at home. I will definitely return and highly recommend this dealership.

Andrew Bednar

May 5, 2016

Justin D'Angelo was great to work with and made our buying experience very enjoyable. He was very knowledgeable and addressed all of our specific needs a very professional manner. We will return to Justin and Village Pointe Toyota for our future vehicle purchases.

Carol & Bob G.

May 5, 2016

Went to dealership to check on used Tacomas. After finding they are in short supply we dealt with a patient and great salesman, Rusty. He took the time to find out what we wanted and needed in a vehicle. He took the time to bring up two possibilities of what we might like. After purchase he took at least 30 minutes to explain gadgets and buttons. He also encouraged us to come back if we needed anything, and he was very sincere. We had to come back for a couple of issues not related to the vehicle we purchased and were greeted with open arms and smiles. His co-worker VJ helped us also and again was patient and kind.

Billy123

May 3, 2016

The only criticism I have is that the process of buying a new car with financing took over 4 hours, on a week night. Our dealer, Rusty Russell was great to work with, very helpful and friendly.

Tim Clemenger

May 3, 2016

Lamare and Jake really took care of me. They got me into the best possible vehicle for me. I will definitely be back and I will make sure to push people their way.

Michael

Apr 29, 2016

Great service, friendly staff' great building and facilities. Wonderful select ton of new and used cars.

Pete

Apr 29, 2016

Efficient, never pushy, knew the product and answered any questions. Super to work with and great value for the Toyota Highlander we purchased. Very friendly and warm dealership

Jake

Apr 27, 2016

We had a fantastic experience with the purchase of our new Highlander from Village Pointe Toyota. Dean Johnson was polite, courteous and knowledgeable. We felt absolutely zero pressure during the entire purchasing process. Scott Draper gave a clear and fair price for our Highlander as well as our trade-in vehicle. We highly recommend Dean Johnson, Scott Draper and the entire Village Pointe Toyota dealership.

Sue V.

Apr 26, 2016

Purchased a 2016 Highlander from Dean Johnson. Dean made the process very easy. I would recommend Dean to anyone looking for a vehicle.

Imelda

Apr 25, 2016

I purchased a 2013 Toyota camry, from Justin He was patient, fun and just made the overall experience stress free!! I was a little bit of a pain , he had the right amount of spirit and care , also answered all my questions .

Cynthia K

Apr 21, 2016

Very pleased with the customer service. Jose Lopez really listen to what we want and help us found a perfect car for our family. He's friendly and very happy working with him. Dustin help us with the paperwork process, it was easy and quick. Highly recommend this dealer and the staff!!

HiLander

Apr 18, 2016

Both our sales representative, Terry Weis, and the finance manager, Bob Menicucci did an outstanding job. We brought in a specific set of requirements for a new Toyota Highlander Hybird. Terry did not have one on the lot, and performed a search of the area. Finding nothing, he went to the management, and they found the exact car we were looking for on the assembly line. Terry arranged for us to reserve that vehicle. When it came in, the actual buying process was quick and easy -- made much easier by Bob. I would highly recommend both Terry and Bob and will definitely use both when it comes to replacing this vehicle.

Roger P

Apr 15, 2016

I've bought a lot of cars in my life but working with Dean Johnson at Village Pointe Toyota was easy. Dean went out of his way to help me find the right car and at the right price. Not pushy but helpful in so many ways. No matter what I wanted to know he either had the answer or found it for me. A great salesman can make car buying a painless and fun experience.

Queencamry16

Apr 14, 2016

I had the opportunity to work with Lamare Fuller on a new lease for a 2016 Camry. I already owned a 2012 Camry which I thought I would never depart from but I was so wrong. After the great leasing options where explained to me I decided to test drive a RAV4 and Camry, I choose the Camry. Lamare was able to get my payments right where I wanted them, really exceeding my expectations!!! Make your next new or use vehicle purchase from Lamare Fuller at Village Pointe Toyota fast, fun, friendly service.

Happy New Highlander Owner

Apr 11, 2016

In talking with friends, I asked where they had purchased their Toyota and I was told to head to Village Pointe Toyota. I was in the market to look for something new and headed to their location. Easy to get to and well marked. When I came to the Dealership I was greeted by someone outside and then was assigned to Terry Weis. Terry was very accommodating in searching for the type, style and color that we were interested in a Highlander. We ordered what we wanted and it came in early April as promised. My overall experience with Village Pointe Toyata was sensational which would be a very strong reason that I would recommend Terry Weis and Village Pointe Toyota to others.

Catahoula

Apr 8, 2016

Mike Blazek is the right guy for the job! Best car buying experience of my life...without question. At no time did it ever feel like I was being "sold" but assisted and guided through the process. He will go the extra mile to make sure that you are taken care of. I would recommend Mike to anyone looking for a vehicle new or used. Seriously, ask for Mike Blazek...you will not be disappointed.

Milspouse

Apr 7, 2016

My husband is currently deployed overseas, so I was very uneasy knowing I would be purchasing a vehicle alone. My son is a little over a year old, and he needed to come with me to the dealership, which could have turned into a negative experience for us, as buying a vehicle takes time. I met with Justin, who showed us around the dealership and pointed out the play area for children should we ever need to take a break throughout the process. Justin was very good with my son, taking extra time to pay attention to him, ask about his needs, and make sure he was also taken care of throughout the car-buying process. Any parent knows how invaluable this is, and I appreciated him focusing on my needs as well as my son's. I went into the dealership with an idea of what I wanted to purchase, so Justin wasted no time in answering all of my questions about the Rav4, how it handles, what makes it a great car, etc. I'm uncomfortable in situations where a sales person disregards my personal desires for their own agenda, but Justin was the exact opposite. He truly listened to the things I wanted in a vehicle, without trying to persuade me otherwise. I wanted FWD, and he easily could have given me a number of lines about why AWD is better, but he didn't. If there was something I was unsure about, he answered me thoroughly so I didn't walk away confused about what I was getting. He was quickly able to pick out a vehicle that met my needs and take me on a test drive. The vehicle itself was exactly what I was looking for, and I felt completely at ease behind the wheel. Justin assisted me in tightening the car seat when I couldn't pull the straps tight enough (something I normally have my husband take care of). My son was very comfortable in his presence throughout this process. After the test drive, we discussed pricing. He gave me a detailed description of where the cost was coming from, went over my options, and made sure I had everything I needed to take back to my husband prior to making a final decision. I came back on day 2 after having spoken with my husband, who was impressed with the honesty and deal we were getting. He already has a Toyota, and has never had a negative experience, but I know he was concerned about me having to purchase a vehicle with him halfway around the world. Justin offered us financing through Toyota and walked me through what I would need to bring based on our family's unique circumstances. We qualified for a military discount as well, which added to the positive experience. At one point, my son was getting antsy and one of the women who worked there came over and talked with him/made silly faces to make him smile. He didn't want her to leave. It was so refreshing to see the staff go above and beyond. Our situation made the process lengthier than it typically would have been, to no fault of Toyota's. Even so, the staff was efficient, friendly, and thorough in making sure our needs were met. In the financing office, I had questions about a warranty package and asked if I could contact my uncle (also in the car business) to ask his opinion. They spoke with him, encouraged him to advise me, and helped me through the necessary paperwork. When it was time to get into my vehicle, the dealership was closing (I came in late afternoon). Justin stayed an extra 40 minutes to walk through the blue tooth, help me set up the voice settings, go through each feature, and so on. I am sure he wanted to get back to his family, but he put my needs first, when he easily could have gone home. I would highly recommend Justin and toyota village pointe based on their quality customer service. Toyota is a great company, and this dealership had a great staff. This situation could have been a much different experience for our family. I am so grateful for the way we were treated, the quality of the vehicle, and the quality of the employees. I'm very satisfied!

Sandy S.

Apr 7, 2016

I was just coming in for service on my 2009 Camry, but wanted to talk to a salesman to see what my car was worth. Jose Lopez was such great help, he was professional, polite and really knew what he was talking about! Before we knew it he had found us a car and answered every question we had. It was the BEST car buying experience we have Ever had! We have bought all our cars from Village Pointe Toyota since 2007. Love the Service dept. everyone seems like they really want to help. We also had a great experience with Bob Menicucci, easy to work with and very professional. Again, Jose Lopez was an exceptional salesperson. Great Job!!!!!

PegHusker

Apr 6, 2016

Best buying and financing experience! Knowledgable and efficient!

V&J

Apr 6, 2016

Danny Taylor II was very attentive and efficient. He made sure we were taken care of quickly and was very friendly. We have No complaints.

Bob

Apr 4, 2016

Great Service! Look forward in doing business for years! Jose in sales and Greg in finance were a joy to work with!

MikeyB

Apr 3, 2016

The best customer service! This is my 3rd car buying experience with them, and every time has been great, but this one was exceptional! Brent and VJ in sales were incredibly friendly and welcoming. Dusty in finance was efficient and helpful. I can honestly say that I enjoyed my car buying experience!

Dennis W

Apr 2, 2016

I am not sure where Village Point Toyota is ranked nationally, but if I was to do the ranking, they would be #1 hands down. Their sales staff is very friendly and gives the impression that I am their #1 priority, even though I know I am not. But the main reason I am writing this review is to praise their service team, especially Don Blazek, one of their Service Consultants. It has been 9 years since I bought my 2007 Prius. Don has never failed to be able to get my vehicle in for service the same day I call. The service technicians are very detailed and have always been able to diagnose and correct any issues that I have (my Prius, too)! I would definitely recommend this dealership to anyone looking for a fantastic service team.

Steve

Apr 2, 2016

Today we were looking to trade in our Prius for a new Toyota. We choose the 2016 Camry Hybrid. Our overall experience with Jose was great. He made the whole process easy. He was able to get us what we wanted for our trade in and he was able to get us a great deal! He made our time spent at Village Pointe Toyota worth our time and we got more then we were expecting!

ALI AND LANDON OLSON

Apr 1, 2016

I LOVE MY NEW VEHICLE. WALKING INTO THE DEALERSHIP, I KNEW IT WOULD BE STRESSFUL FINDING EXACTLY WHAT I WANTED, BUT WHEN JORDAN CERVANTES WALKED UP AND WAS SO CALM AND COLLECTIVE, I KNEW THE PROCESS OF GETTING INTO THE CAR WOULD BE EASY. HE IS AN ASSERTIVE, SMART, AND VERY KIND GUY AND I WILL BUY MY NEXT CAR FROM HIM. HE MADE SURE WE WERE 100% CONTENT AT ALL TIMES. I DID NOT HAVE A NEGATIVE THING TO SAY ALL DAY. VERY PLEASED. I LOVE JORDAN! - ALI AND LANDON

Scott

Apr 1, 2016

Purchased a used Infiniti QX56. Dealership was not too pushy with all the extras (warranty, windshield, rim/tire insurance, etc.). Unable to agree on a price the first visit, but salesman Rusty kept us in mind. He reached out almost a week later and we were able to work out a deal. Appreciated the follow up and the ease with how the dealership opperated after a deal was agreed upon. Would definitely purchase again from this dealer!

Skip DeBusk

Apr 1, 2016

Justin D'Angelo and Greg Beethe provided excellent service and support in helping me to surprise my wife with her new Sienna for her 40th birthday. They worked with me to handle the trade-in, financing, and other paperwork over the phone and via email so that my wife could quickly begin enjoying her new van without spending a lot of time inside the dealership. They even arranged to have a big red bow placed on the van, which was also parked inside a garage for the big unveiling. My wife's reaction was priceless as Greg video recorded the event for us. This is hands down the best experience I've had in purchasing a vehicle. So I give Village Point Toyota, Justin and Greg all two thumbs up and five stars for their professionalism and no pressure sales approach.

Sarah

Mar 31, 2016

Jim Paulsen made my buying experience with Toyota the best! I have had horrible car buying experiences before, where I was lied to and taken advantage of and I was not looking forward to going through the "experience" again. When I first came to Village Pointe Toyota I immediately met with Jim and told him what I was interested in, talked a bit and walked around the lot. I came to look at the Tacomas and get an overall pricing idea on them. I left my information with Jim and told him I needed to think about things. Jim only called me once and when I called him back I set up a day with him to come back in and make some moves. Jim didn't call me until the day I was to come in to make sure we were still on for the day. In my past experiences I have received multiple daily phone calls, emails and voicemails from sales begging me to come back in and it was such a relief not dealing with any of that from Jim. Jim was a very respectful guy that answered all my questions, never rushed me and never pressured me. When I returned to Village Pointe Toyota to finally make the decision on whether or not to buy the Tacoma, I told Jim I was also interested in the Rav4, he went and got the keys and let me test drive it and went over all the information about it with me. I decided my heart was still with the Tacoma and I wanted to test drive the Tacoma. Jim then shocked me when he said he had exactly what I wanted with the color, features and model ready for me to test drive. The first day I came to Village Pointe Toyota I very briefly told Jim what I wanted in the truck and I was shocked that he remembered everything and was able to get exactly what I wanted in that short period of time. It just goes to show how much he truly cared and effort he put into getting me what I wanted. I never expected to drive away that day in my dream truck. I am so unbelievably happy with my experience and will never look anywhere else for a vehicle. Jim did everything in his power to make me happy and feel great about my decision and I am so glad he was my sales guy and I went through this process with him!

Emily

Mar 29, 2016

I was very pleased with my experience at Village Pointe Toyota. Justin worked with me to get exactly what I wanted at an amazing rate. I couldn't be happier. I love my new 4Runner! The man that I worked with in finance was also amazing. He was extremely thorough and helpful. I really appreciate their honesty. I would highly recommend them.

Wes

Mar 29, 2016

Was looking for a used vehicle, Jordan Cervantes called me and said if I drove the hour to Village Pointe I wouldn't be disappointed. I was not. They sold me a used vehicle at a very good price and then took care of me after the sale even though it was a used vehicle. They detailed it, provided expert information and replaced all safety items, including the cracked windshield, at no extra cost. Highly recommend these guys!

Family of 5

Mar 28, 2016

Very helpful from start to finish as we narrowed down our search for a new family car. Not pushy at all, but kept us aware of any and all new models that he thought we would be interested in.

Jo Ann

Mar 28, 2016

I was really dreading car shopping and not looking forward to haggling a good price, pushy salesperson, etc. that I've dealt with in the past. Working with Mike Hansen was none of this. It was the best car buying experience I have ever had. He was awesome! I never felt pressured. He was very helpful, friendly, knowledgeable. The dealership was also very nice. Everyone we dealt with was great. If you are in the market for a new car I would highly recommend Mike Hansen at Village Pointe Toyota. Tell him Jared & JoAnn Weyhrich sent you.

Powers

Mar 28, 2016

Well, let me start by saying I did not know Brent Jackson till the day my parents leased a vehicle from Village Pointe Toyota. I spoke to him on the phone prior to the appointment we later made. He was helpful, thorough and most of all a great listener! My parents needed to make an informed decision about leasing a vehicle and Brent answered every question my father had. Some salesmen are out for the deal and assume they know what is best for the customer. Brent was not like that. He gave thorough responses to the questions and this is only possible if the salesman listens to the customer. My parents were a tough sale. Selling cars is much more than being a salesman. Thank you Brent for your help! A sales man cannot forget that knowledge is necessary, however, a personality and honesty is the character of a true salesman! Thank you!

Jean

Mar 27, 2016

Bought car after test driving 2 vehicles, was only staring to look, but came home with new vehicle.

Sherri & Larry

Mar 27, 2016

Brought my Highlander in for regular service. The experience was awesome In the same week we decided to purchase a new vehicle. Dean Johnson was great through the entire experience. Thank you

Todd Vogel

Mar 26, 2016

We just purchased our second car from Village Pointe Toyota, and I have to say that I was thoroughly impressed with the entire process. I was especially impressed with Dean, and I will make sure that he is our sales rep for all future car purchases. He went out of his way through every step of the process to make sure that we had the right car, at the right price, and that we were satisfied with the purchase. The car buying experience was pleasant and easy from the test drive all the way to the final paperwork. I would recommend him to anyone looking to purchase a new or used car. The facility is impressive, service is good in all areas, and it's a kid friendly waiting area that my wife can go to during service appointments. We had bad experiences at other dealers before Village Pointe Toyota (previously Old Mill for our first car), and we won't go anywhere else in the Omaha area. Todd and Jenn Vogel

Cathy Coleman

Mar 24, 2016

I am shopping for a car and Toyota is on the top of my list. Mike Hansen helped me. He was very professional and nice to work with. He focused on what I wanted. It was the experience that we all hope for at a dealership. I haven't bought a car yet but Mike at Village Pointe will be my Toyota stop for sure.

Geraldine De La Paz

Mar 22, 2016

Thank you so much, Jose Lopez!! Awesome service and assistance for a first time buyer! I definitely recommend you and your dealership. Again, thank you so much!!!

Michelle16

Mar 22, 2016

Rusty, our salesman made our car buying experience pleasant! He was courteous and very helpful, and didn't make us seem pressured into buying. Was knowledgeable and followed up with us to make sure we were satisfied. Never experienced such a wonderful car buying experience would definitely recommend this dealership and especially Rusty to our friends. Michelle Mumm

William Koile

Mar 20, 2016

My wife took our Camry in one morning and while waiting for the work to be done, she was looking over the showroom. I had told her to take a look at the new Prius. A while later she drove up to our home in a beautiful 2016 Prius 4 Touring with her salesman, Danny Taylor II. We looked it over and they soon left to return to the dealership. We made an appointment two days later with Danny so that I could also give it a test drive. He is very knowledgeable about this Prius and was able to demonstrate all or most of the high tech features this automobile has to offer. After driving it and checking it out thoroughly, we purchased it, traded in our Camry and our new Prius home that afternoon. All in all, Danny made the automobile purchase very easy. He's a good man and a a very knowledgeable salesman.

Cynthia K

Mar 19, 2016

Great customer service. Jose Lopez really listen what we want and help us get the car we want. And Dustin Mackey help us with all the paperwork, fast and easy process. Both staff are friendly and very helpful. Highly recommend!

First Time Buyer

Mar 17, 2016

I recently purchased my first new car with Mike Hansen at Village Point Toyota, and I could not be happier with the service I received (and the car I'm driving). My family and I had been in contact with Mike for a few weeks, he was always patient, friendly, knowledgeable, and had a great attitude. He took the time to answer all of our questions and make sure we felt comfortable with him and our new Toyota. He even helped us set-up the car with voice control and made sure we knew how everything worked before driving off the lot. He made the experience relaxing and fun for a first-time car buyer. Thank you, Mike, for your great customer service! I will be coming back to Village Point for all my servicing and purchasing needs!

Dazzle

Mar 14, 2016

Bob in finance was not very friendly. When I brought my title in for my car that I traded in, he didn't smile and didn't even get a thank you until he was walking away with his back to us. The salesman was very friendly and spent time with us until I made a decision on the car I wanted.

Richard and Marcia Nay

Mar 14, 2016

We live in Aurora, CO. We been watching for a newer Avalon. We have a older year of Avalon. We drove to NE. it was the best price we seen so far. and we are very please with the new year of Avalon.

Rick and Marci Nay

Mar 14, 2016

We are from CO. We purchased A used Avalon. Mike Hansen took care of us. He was very helpful and got our stuff done fast. I would recommend him

Darrel H.

Mar 13, 2016

I purchased a Toyota Rav4 recently. Scott Draper and Mike Hansen at Village Pointe Toyota were very professional in helping me with my purchase. They explained everything clearly to me about the car and the purchase. I feel like I got a fair price and good treatment. Thanks for your service. Darrel

Proud Papa

Mar 13, 2016

My daughter was looking for her first new car. I contacted Village Pointe over the internet and was put in touch with Mike Hansen. Mike put together a great deal on a new Toyota. He is very cordial, helpful and professional. Mike answered every question thoroughly and was prompt with follow-up information. I would highly recommend Village Pointe Toyota and Mike Hansen.

Joe Lambert

Mar 12, 2016

Jose Lopez did an excellent job getting us the best deal possible. We saw the vehicle we were interested in online, called Mr. Lopez, and scheduled an appointment. We showed up at 615 pm and were out of the dealership with our new vehicle by 830 pm. Couldn't ask for anything else. Highly recommend Mr. Lopez and the dealership for new or used vehicles.

mmikemac

Mar 11, 2016

I have been purchasing new and used from Village Pointe Toyota since 1974 (when it was Old Mill Toyota). Today I purchased my 9th vehicle from them, a 2014 Camry XLE. Dean Johnson was a great salesman to work with, showing me many vehicles both new and used while I test drove them and made up my mind about what I really wanted. When I found the perfect match, Dustin Mackey made the financing process easy, and Keenan detailed the car before I picked it up. I am looking forward to seeing Don Blazek next time I need one of my Toyotas serviced, because the service department is also top-notch and the main reason I keep coming back!

Redhot Camry

Mar 11, 2016

I recently got a great deal at Village Pointe Toyota on a 2013 Certified Camry. I worked with Mike Hansen and Dean Johnson. Mike was patience with me and showed me two different Camry's and got me into one at the price point I was looking for. Mike also found owner manuals for the car when there wasn't any in the car. Dean helped me out on a couple of items after the sale that I really appreciated. Both were really professional and great to work with. I would recommend both of them and Village Pointe for getting a good deal.

Kerrie

Mar 10, 2016

I worked with Mike Blazek to trade-in and buy a new car. I enjoyed the process and felt as though he was honest and easy to work with.

Denis

Mar 8, 2016

MICHAEL BLAZEK "Mike" is not a salesman to me, he is more of a friend now. bought a car from him within 20 minutes of walking in nth at dealership a few years back and I'm a very hard person to impress,yet his ability to focus on my specific requests, the level of knowledge he had on the car I needed was outstanding and that caught my attention. I, since then felt at ease buying from him, I was the buyer and HE SIMPLY helped, I SAID SIMPLY HELPED! meaning he didn't lie,pressure or pretend he knew it all...I HIGHLY RECOMMEND him if you guys ever go to VILLAGE POINTE TOYOTA. The coffee is better than some places

Denna

Mar 3, 2016

Dean Johnson is not just a sales person, hes turned into a friend who happens to sell cars. We met with him the first time in November, he happened to be in the lot & he was one of the first people we spoke to while looking for a new SUV. Four months later, we are in a lease on a 2016 RAV4!! We love the car & couldnt be happier with the decision. Dean walked us through the entire process, answered all of our questions, & he made himself available even when he was out of town. Dean helped us make a decision that was best for our situation & we never thought wed ever have a new car!! He was patience, honest, straightforward, & was never pushy; he didnt treat us like a typical salesman would. I would recommend him to friends, family & a complete stranger. If you are looking for a vehicle, Dean Johnson at Village Pointe Toyota should be the first person you call or stop by to meet. Denna & Sarah

Ed

Mar 3, 2016

We just had the opportunity to buy a new Toyota. Mike Hansen did an outstanding job in making the process smooth and efficient. He clearly puts the customer first and draws on a wealth of experience in the field to make things happen timely. I recommend working with Mike Hansen and Village Pointe Toyota.

M & B Goldberg

Mar 3, 2016

After getting on the website and requesting an E-Price, I was lucky enough to be paired with Dean Johnson at Village Pointe Toyota. I was incredibly busy at work and I didn't have time to be involved with phone calls back and forth, and preferred to correspond via email. DEAN WAS AWESOME! He always responded quickly to my emails and was completely comfortable, never pressuring me for a call. He found a car that he thought might match our interest and invited us in an email to come out that night at our convenience. Once we were there he was great at showing us several Highlanders. He was so patient with us as we were flipping back and fourth between exterior colors, interior colors, and the combination of the two. It was so refreshing as we never felt pressured and Dean made sure it was all about us and making sure we were happy. He completely understood that if we were going to spend the money, we should get everything we wanted and was a great help making sure that came true. I am in my 50's and have bought many new cars over the years, and I can honestly say that this car purchasing experience was better and different than any other I have ever had. If you want to make sure you have a great car purchasing experience and a great deal on a car be sure and contact Dean Johnson at VP Toyota! He was a great customer advocate and worked hard to make sure we got a better price than I even expected.

Dick C

Mar 1, 2016

Inadvertently I purchased a vehicle that did not have AWD which was a feature that I wanted. In working with Dean Johnson and Scott Draper I was allowed to return the car and exchange it with no additional charge for a car with AWD and other additional features than those of the original vehicle. Talk about good customer service, these gentlemen went way above and beyond my expectations.

Darren Ferguson

Feb 29, 2016

My wife and I had been to three different dealerships in the area. We had done our research and were specific in what we wanted. Dean Johnson was our salesman and showed us some vehicles. He then showed us one they had taken in on trade but was dirty. We drove it and liked the car well enough but again was not sure how it would clean up. After working with Dean and Scott (Sales Manager) we were able to come to an agreement. The negotiation process with straight forward with no games. When we came back to get the car we could not believe the transformation. Pat and Lamont in detail but have worked their tails off. This was one of the few times that a dealership and salesman actually exceeded our expectations. We will be back!!!

Grins

Feb 28, 2016

After doing research for months I wanted to test drive several comparison SUV vehicles and started with inquiring to test drive a Toyota Highlander XLE. I requested through the internet several inquiries to test drive the XLE and Village Point was very responsive and flexible to my busy schedule. Josh Abraham contacted me via email and we set a time to test drive the XLE. Upon arrival we were welcomed by the desk staff and connected us with Josh. Josh was very knowledgeable and showed us the features of the vehicle before we began the test drive. I was impressed with his selling approach as it was No Pressure and you could see that he was confident in the product he sold. Though I was pretty sold after the test drive I had asked him if I could have it for the afternoon and have my wife and parents take a drive in it and see what they thought of the it. He didn't even hesitate to say Yes and suggested I take my time and bring it back whenever I was done. After driving it around in the afternoon I brought the XLE back and Josh asked what I thought. I told him that I was impressed and we discussed the next steps. I told him that I had my financing already in place but if they thought they might be able to do better than check into it and give me a call. I received a call on Saturday morning with good news that they would be able to secure a lower interest rate and the XLE was discounted at 4K below sticker so we were comfortable that we were getting a competitive deal. Josh had the bulk of the paperwork prepared when we arrived and even though it was the end of the month and extremely busy we were able to get in and out in about 3 hours. Greg the finance manager that we worked with us reviewed the warranty options and what was included and what was not. We elected to take the additional basic coverage for 6yrs as we had previous experience with pricey electronic features going out and wanted to make sure that we have plan in case that occurred. Greg also suggested we break our payment into the bi-monthly payment to accelerate the payment of our loan which we elected to do. We have the flexibility to change it back if want to go back to monthly payments. We were able to wrap our sales tax and fees into the loan and were comfortable with our monthly payment. At delivery Josh once again took his time and went through the features of the car including the complex Navigation/Audio system which has a ton of cool features. He thanked us for our business and encouraged us to call him anytime if we had questions. We left after an enjoyable experience and our garage has been converted from Chrysler vehicles to all Toyota.now. I would definitely recommend anybody to start working with this dealership and look up Josh if you can!

Jacob

Feb 27, 2016

Dean Johnson did an excellent job in helping me find the car I wanted even after the one I originally went to look at had been bought.

Sammy S.

Feb 26, 2016

Village Point Toyota is by far the best dealership in Omaha and probably in the entire state of Nebraska! This is actually my third leased car from Village Point Toyota (Old Mill Toyota before they moved) and every time I go there I'm reminded why I keep going back. My salesman, Justin D'Angelo, was so patient and willing to work in my limited budget. I never expected I would be driving a 2016 RAV4 but thanks to Justin and Jake Koch I'm driving the car I always wanted. I'll definitely be returning to Village Point Toyota in the future :)

Joan

Feb 24, 2016

Mike Walker was very friendly, well-informed, and willing to answer all of our questions. Greg Beethe was terrific while explaining all the finance details to us. We had an overall great experience from start to finish!

GEM

Feb 21, 2016

Dean Johnson is the best car salesperson I have ever had to deal with. He is extremely efficient and goes the extra mile to satisfy his customers.

Rhonda

Feb 20, 2016

very friendly and professional staff. For once we had a very smooth and easy transaction in a dealership. I would definitely recommend this location to anyone.

"Avani"

Feb 19, 2016

This is my first car from this dealership. I am more than happy to bought from there.

Ginny P.

Feb 19, 2016

My elderly mother needed a new Prius, and this dealership was so helpful in getting her the car she wanted, at the price she needed. They were patient and flexible, and delivered the car in beautiful condition. I flew in from California to drive the car to my mother in Lincoln, and some guys from the dealership picked me up at the Omaha airport in order to facilitate delivery. Talk about above and beyond the call of duty! I had looked at cars at other dealerships, and they were not nearly as helpful at Village Pointe Toyota. I'm very grateful, and would definitely recommend this place to anyone searching for a car.

Ines Rojas

Feb 16, 2016

Thank you Jose Lopez for service in helping me find a new car.

Ofelio I Rojas

Feb 16, 2016

Thanks Jose Lopez for helping me buy my new car. I appreciate you taking your time to help me find the right one for me.

Genny T.

Feb 13, 2016

I purchased my 2016 Toyota 4Runner and everyone at the dealership was exceptional! Danny Taylor was amazing at putting everything together and having everything ready so there was no waiting around. I was in and out of the whole buying gig in less than a total of 2 hours and I got a fabulous deal! Micheal Milan in the finance department cut to the case real quick and explained all the extra benefits in depth! They have been the nicest auto dealership that I have ever been to! You can sure tell that they not only take care of their customers but the company also cares for and takes care of their employees! I will recommend them to any and everyone I know! Thank you Village Pointe Toyota and Danny Taylor for putting me in my dream car!!!

TommyN216

Feb 13, 2016

Recently I leased a 2016 Toyota Camry SE. The salesman assigned to me, Dean Johnson worked tirelessly in not only getting me the best deal, but went out of his way to make sure I understood the entire leasing process (which I was aware of having leased many times before) in a clear and honest way. Dean made sure I got the best deal and saw to it that the car I wanted was provided and ready to go. Probably the best experience I've ever had in getting a car. Everyone at Village Pointe Toyota was exceptional from the time we walked in to the very pleasant and honest finance person, Mike Milan. Dean Johnson spent more than enough time with us and made the experience the best I've eber had. Dean was by far the best!

Brian B

Feb 12, 2016

Dean Johnson our Sales Associate was great to work with. He offered great customer service and worked efficiently through the sales process. Greg Beethe the Finance Manager was also great to work work with. He got us a great rate and did not use the aggressive sales tactics I have experienced at other dealerships in the past. Diamond our Delivery Specialist was outstanding. We picked up the vehicle late in the evening and she had already left for the day, but the very next day she actually came to our house to review all of the features of the vehicle right in our driveway. I have nothing but good things to say about our experience at Village Pointe Toyota, the people and the facility are top notch!

Go Mavs.

Feb 5, 2016

Very happy with our new vehicle from Village Pointe, and the deal received. Our salesperson worked hard to find a vehicle that met our needs at our price point low pressure, and at our own pace. Thanks Dean.

GoMavs.

Feb 5, 2016

Very happy with our new vehicle from Village Pointe, and the deal received. Our salesperson worked hard to find a vehicle that met our needs at our price point low pressure, and at our own pace. Thanks Dean.

Geno

Jan 31, 2016

Terry Weis in sales and Dustin until the financial dept. provided all the info and available options, but there was no high pressure as some other dealers tend to do. I was very pleased with the whole experience.

notapennymore

Jan 31, 2016

I had a very enjoyable experience purchasing my 2015 Toyota Highlander from Village Pointe Toyota in Omaha, Nebraska. The dealership itself is very spacious and customer friendly. There is a very large waiting area with comfy chairs, tables, big screen TVs, fireplace, playroom for kids, snack area...the hot chocolate was first rate!! Justin D'Angelo was very easy to work with, and made me comfortable right away. He is very knowledgeable. If you don't want to feel pressured and want an easy vehicle buying experience, go see Justin!! Dustin Mackey was also very great to work with for financing. He was very knowledgable when going over paperwork with me and explained things in a way that were easy to understand.

CIndy Corritore

Jan 27, 2016

I purchased a new Toyota Rav4 last week from this dealer. This was the only Toyota dealer I visited, but did visit many other dealerships for other brands of cars. My husband and I had an excellent experience - we came after work to look the first time, and our salesperson and his superior stayed 45 min. after hours to show us this car and talk with us. The next day we stopped after work, got a great deal that fit what we needed, and ultimately purchased the vehicle - again, after hours (an hour this time) on a Friday night. Everyone we were dealing with to close the deal and get financing stayed and were happy and nice. Great, pleasant experience as well as a great car. No pressure - just friendly, low-key, and knowledgeable. Great trade-in also.

Moncho12345

Jan 26, 2016

I recommend Jose Lopez because it is an excellent seller and very good person!

NKO

Jan 26, 2016

We recently just purchased a 2013 Highlander from Justin D'Angelo and could not have had a better person. Justin was very open, honest and very personable. He never once said anything negative and always had a smile. ALthough we bought our car late at night and past closing time, he stayed behind, did not complain and made sure we were completely satisfied with our purchase. Before we did buy our Highlander, Justin dealt with us, almost daily it seemed like, and never once falter, he was pretty busy but not once did he ignore us or make us feel like we were bothersome. Thanks to Justin we are happy with our vehicle!!

TRW

Jan 21, 2016

I went looking for the best lease deal I could find, and decided that I want a new 2016 Toyota RAV. I met VJ, who I feel went above and beyond to get me the most bang for my buck. He was persistent but not pushy which I appreciated. I ended up with a slightly higher monthly lease payment than I wanted but I got more vehicle upgrades than would have with another car dealer. Kudos to VJ and Village Pointe Toyota!

Jolene Haffke

Jan 19, 2016

Jose our sales person was very helpful and respectful. He not only sold me a car he also sold my boyfriend a car. I'm very happy with the service I got and the car. Thanks Jose Lopez.

clanger

Jan 15, 2016

Dean Johnson went the extra mile to get me the vehicle I wanted. Dean and Village Pointe delivered on everything they promised. They are efficient, courteous and a pleasure to work with.

A Hendricks

Jan 12, 2016

I purchased a Toyota Prius from Village Pointe in Omaha, ne. When approaching the facility, I noticed how clean and professional the facility looked. The staff was very friendly and set me up with sales person Dean Johnson. He was very friendly and non pushy during my buying period. It took me a few weeks to decide on buying the car and during this time, he contacted me once a week to make sure I had no questions. After I decided to buy, he made the buying process very easy and painless. I definitely recommend village pointe and sales man Dean Johnson. Thanks for making my car buying painless and easy without all the pressure.

Jptacek

Jan 12, 2016

Everybody was so helpful and knowledgeable I started working with Justin and ended up working with Dean and Scott and Michael Milan. Everyone went over my paperwork thoroughly with me so I understood all of my options. I'm really excited about my first Toyota purchase and looking forward to working with Village Pointe Toyota for many years

Krusee

Jan 12, 2016

Justin D' Angelo and Corinna Gallaher went out of their way to find the right Sienna for me. They along with Dustin MAckey were very enjoyable to work with. I'd highly recommend them and Village Pointe to anyone. Thank you for a very stress-LESS experience.

Marna W

Jan 11, 2016

As both a college student and a first time car buyer, I was really nervous about being approved for a car loan. The experience was really amazing because it seemed like they really wanted to help me find a good deal and I was able to drive away with a vehicle the same day I made my first visit. I was helped by Jordan Cervantes and Micheal Milan who were absolutely wonderful in helping me get the car I wanted. My experience was great because they weren't pushy and really seemed to really care about helping me get the best deal which is why I definitely recommend this dealer!

Gary H

Jan 2, 2016

I got a great deal for a certified 2013 Camry. I was helped by Dean Johnson and Corey Bird at Village Point Toyota. To complete the deal, Dean drove the car to me in Lincoln, 60 miles away. I also received wonderful personal service from general manager Steve Kurtz and car manager Scott Draper. Can't ask for better treatment than that.

Danielle

Jan 1, 2016

I went into Village Pointe Toyota to purchase a used car back in October of this year, it worked out in my favor that I fell in love with one of the cars on their lot and ended up buying it. I was helped by Mark and Robert Phillips with excellent service. Purchasing my new vehicle went extremely smooth and I could tell the employees at Village Pointe Toyota were there for me. By the time I had went to Village Pointe Toyota I had already been to many other dealerships looking at vehicles, so I could tell when I was getting a 'sales' pitch. At Village Pointe Toyota this was not the case. All of my questions were answered and everything was hassle free. Anyone who is in the market to purchase a new or used vehicle, I highly recommend this dealership!

Kma

Dec 31, 2015

The sales staff (especially Dean) did a great job and got me the deal I wanted. I would recommend this dealership.

Kim

Dec 27, 2015

We visited the dealership to replace a car that had been totaled. Every person we interacted with that heard that piece asked first if everyone was OK. I hate being harassed by pushy salespeople and going through the negotiating process. Here, it was a completely pleasant process. We talked to 2 different sales people who both focused on educating us about the cars and some of the technology they contained. They respected the features that were important to us, and didn't push on up-selling. The negotiating process went quickly, because when it came to that, we had researched a number and shared it up front. That's what we wanted to pay. They came back with an offer $200 under our price. I have NEVER had this happen before. We will definitely shop here for our next car.

Jfunk

Dec 23, 2015

Michael Blazek was very helpful in the search for my new car. Having little information on what exactly I wanted in a new vehicle, he was helpful in lending his assistance. He is very knowledgeable and easy to talk to, giving you the confidence to buy without feeling overwhelmed or pressured.

Heather

Dec 17, 2015

I contacted four dealerships in the Omaha area and was impressed with Village Pointe Toyota from the very beginning. Michael Blasek was the salesperson and he was absolutely fantastic to work with. The entire process was very smooth and everyone at the dealership was polite and friendly. The atmosphere was calm and customer-centered. Toyota makes a great vehicle and Village Pointe Toyota knows how to make the car buying experience incredibly positive. Thank you Michael and team!

Starla

Dec 10, 2015

I went and test drove/purchased a vehicle here today. I originally found the vehicle online. Things went great and were very organized and fast. My sales guy Justin D'Angelo was great. He was very friendly and answered all of my questions. The financial department was also amazing, she had all my paperwork ready to go. I would recommend this dealership to anyone looking for a new vehicle. -Starla

Reagan D.

Dec 9, 2015

Thank you for such an awesome car buying experience! Scott, Justin and Micheal were all so great to work with. They were personable, patient, fun and answered any questions I had. I will definitely recommend Village Pointe Toyota and will be back for my next purchase. The whole atmosphere was perfect. Thanks so much!!!

Francesca D.

Dec 5, 2015

My experience was quite great at Village Pointe Toyota. My dealer, Justin D., made everything so simple and found me exactly the kind of car I needed. He made the whole process smooth and easy to understand. If needed, this is a dealership I will visit again. Thank you!

Robert Allen

Nov 28, 2015

Great experience buying our 2016 Toyota Tundra at Village Pointe Toyota. Jose Lopez had everything ready for us when we got there as I had contacted him in advance letting him know what I wanted. Jose was very thorough and organized. Thank you Jose! Bob and Penny Allen

J. Felix

Nov 25, 2015

Went in looking for specific needs on a truck. They steered me right. Excellent truck, excellent service, very knowledgeable and super friendly. Highly recommend.

Mattie and Ryan

Nov 17, 2015

My experience was amazing, from the first phone call to the minute I drove off with my new Toyota Sienna! Mike McGuire was so knowledgable about my vehicle and was not pushy at all! I have already given his card to multiple people! Micheal Milan was also fantastic when it came down to the finance part and signing. I'm so Thankful that they took care of me!

Toyota Fan

Nov 16, 2015

I would highly recommend Village Pointe Toyota for your next care purchase. We had a very positive experience and our sales person Jose Lopez was great to work with, for he was very organized, had excellent follow-through, and took great pride in his job. Buying a car can sometimes be a major hassle, but we actually enjoyed our experience and love our Rav4.

jorge Hernandez

Nov 13, 2015

Just bought a new car form village pointe toyota with a man name jose lopez. He made the process very ease and simple im very happy with my new car

Mattie and Ryan

Nov 13, 2015

From the first phone call to Village Pointe Toyota to the moment we left with our new car we felt very appreciated. Michael McGuire is very straight forward and personable. He was willing to work with us so that we were able to get a Sienna that was affordable and in our budget. We are now loyal Village Pointe Toyota customers! Thank you Michael McGuire for being apart of our awesome car buying experience!

Mike McAllister

Nov 7, 2015

Best purchase experience ever! Courteous, knowledgeable salesperson and sales management team. Not only low pressure, but no pressure. Thank you Village Pointe Toyota!

Essie D

Nov 5, 2015

Amazing experience with the salesman . Very professional and great customer service. Able to answer my questions and helped me well with my trading of my old vehicle. No taking advantages but fair deals speaks a lot about a person. Justin was very humbled the whole time and a good listener. Was not rushed at all. He took his time dealing with me and my 22 months old running around. I thank you.

Timothy T.

Nov 5, 2015

From start to finish this is how buying a car should go! My salesman Jesse was patient and not pushy and when it came to the vehicle he knew everything I could ever want to know. I couldn't be happier with the whole process and the vehicle is great so far!

Camryleigh

Nov 3, 2015

Just bought a used Camry. I was treated fairly throughout the whole process. My trade in was taken at a good price. The new car to me was bought at a fair price. I am very happy with my service. Thank you Jose Lopez and Greg Breethe

james

Oct 27, 2015

Village Pointe Toyota did an excellent job of helping me getting my new car. Jesse Williamson was my sales rep and he was very helpful with explaining car features and was also pleasant to talk to. Greg Beethe also did a great job explaining the finances to me.

Discouraged in Omaha

Oct 24, 2015

I took my car in for an oil change and inspection. As part of this, the services they were going to perform were: Oil and Filter Change Perform 5,000 mile recommended service interval Service Wash Multi Point Inspection I left the vehicle with them for 29 hours, which should have given them ample time to complete these tasks. Based on their inspection, I was told that my battery voltage/amperage is low. The battery is one year old, so I had it tested at another location and they found no problems. They said the spark plugs needed to be replaced, Another mechanic said they are in good shape. They said my washer fluid was low, so they topped it off. I filled it to the brim with Rain-x washer fluid the night before, so they could not have added any. They said my cabin air filter was dirty and needed to be changed. The part on Amazon is $5.73 and it is an easy 2 minute fix, since it sits at the back of the glove box. They wanted $57.00 to change it. The engine air cleaner only cost $25.00 and takes longer. The car wash that was promised was not done. Again, they had the car for an entire day and half of the next, how long does a wash take? Since the wash cost nothing, I guess I got what I paid for. I will NOT be returning to Village Pointe Toyota again...EVER!

laura

Oct 23, 2015

Jose was awesome, super friendly guy. He worked hard to get me the deal I wanted. He went above and beyond to get me a van from another dealership. Very honest---Great Experience!!!!

K-Man

Oct 18, 2015

I live in Minneapolis and none of the local dealers had the 2016 Camry Hybrid I wanted. So I poked around the web and found the one I wanted at Village Pointe Toyota in Omaha. Their Internet Sales Manager shot me a very competitive price so I flew down to Omaha last Friday and bought the car. The people at Village Point were all friendly, polite, and professional. If you're looking for a new Toyota I encourage to you to check out this dealership because they're one of the best in the Midwest!

Bonny

Oct 14, 2015

Although our sales rep was new he was helpful and used his limited knowledge to the fullest! He was able to work along side another sales rep and get the information we needed regarding modifications needed for the van we purchased. It was quite the learning experience for all of us. I'm so thankful for Jesse and Tim. It was Tim's first sale; always happy to oblige!

Char

Oct 10, 2015

I needed to purchase an inexpensive used vehicle for my first year college student grandson. I did some research on the internet and found a vehicle at Village Pointe Toyota. Robert Phillips was my salesperson, he went above and beyond my expectations to make my car shopping experience a great one. I would defiantly recommend him to my friends and family. Overall dealership is friendly.

boatman

Oct 7, 2015

I have bought new cars from dealers before and this is the first time where the experience was low pressure and super friendly. The sales person (Mike McGuire) was extremely helpful in finding the car/deal that better fit our needs. On top of that they had absolutely the best prices without gimmicks. Recommend to anybody who wants an exceptional shopping experience.

satisfied customer

Oct 7, 2015

I found a car online, asked for an online price late on Sunday evening. Received response immediately and was contacted by dealership early Monday morning. Completed the sale on a great car by lunch on Monday.

Rick R

Oct 6, 2015

Jesse Williamson is true professional. Went out of his way to make sure all of my questions were answered, gave me many different options and totally left the buying decision up to me. No pressure: a true joy to work with.

MD

Oct 2, 2015

This was my first time leasing a car, and I just had an all around great experience. Jesse, the salesman, was very patient with me, and answered all my questions with ease. I would definitely recommended Toyota/Scion as a dealership, as a young adult I left feeling I got the best deal for the car, and completely taken care of. I love my Scion!

Angela

Sep 29, 2015

We were very pleased with our experience at Village Pointe Toyota. We've been to a couple of dealerships and Village Pointe Toyota definitely surpassed the service we received elsewhere. Justin D'Angelo helped us find the vehicle we were looking for. He was so easy to work with, listened to all of our needs and found the best vehicle for us. We never felt like we were being talked into a purchase, instead it felt like he was going through the process with us. It made the process so much more pleasant! Meeting with the finance department was a bit more difficult as that person tried several times to talk us into purchasing additional warrenties, despite us telling him we didn't want to extend the months on our loan payment. He didn't listen to us and we had to be firm. However, it didn't take long at all to get through that part and we were out the door with our new vehicle in no time at all! We would definitely return there for a vehicle in the future and recommend them to anyone.

Dave Bettger

Sep 29, 2015

I called your dealership and had the pleasure of talking with Jose. I told him exactly what i wanted and he delivered. I had previous been at another Toyota dealership. I am in the automotive business. I tried explaining to them what i wanted. They didn't get it. The other Toyota dealership. Most people don't like car salesman because they are pushy. Not Jose he was a joy to work with and when i am ready to purchase my next Toyota i will be calling on him. He is someone i will be telling all my friends and customers about. Thank you Jose

Mr. Baker

Sep 29, 2015

I was helped by Jose and Mike and these guys were excellent to work with. Neither pushed me to buy and both helped facilitate my purchase rather than try and impose it. I drove away with the car I wanted and am extremely happy with the entire experience.

AR

Sep 28, 2015

The experience was excellent, the seller (Mike) answered all our questions and gave us an excellent deal.

Bob and Chris

Sep 24, 2015

Our first time at Village Toyota and had a great experience. Our salesman Jordan Cervantes work with us to find the SUV that we both liked and felt good about. Jordan took the time we needed and let us test drive several SUV's before we decided on the one that would work for us. Everyone at Village Toyota made us welcome and they were great to work with. We got a great SUV and a fair price. Thank you Village Toyota Team.

Super satisfied second time customer!

Sep 24, 2015

Could not be happier with my experience at Village Point Toyota. This is my second leased car from Toyota and I continue to be impressed. My salesman, Justin D'Angelo, was so amazing! He made this whole experience such a pleasure. Don't let me forget Sam Bellanti who gently steered me, no pun intended, in the right direction for the perfect vehicle! Greg Beethe got us through finance so fast it took my breath away! I will never go anywhere else! Thank you Toyota!

Ghulam Alizai

Sep 23, 2015

Moreed Subat was very helpful in my new car purchase process.

Jay Schueler

Sep 20, 2015

I had been looking for a specific car for quite some time. With Micheal's help, my quest became a reality. Once the car I wanted was found, we were able to put together a fair deal and Micheal was able to have it delivered in from out of state in a very timely manner. I was impressed with Michaels level of professionalism, persistence, and honesty. I will definitely be visiting Micheal the next time I am in need of a vehicle. If you or anyone you know is in the market for a vehicle, I highly suggest you stop in to Village Point Toyota and ask for Micheal Milan. Thanks again Micheal! - Jay Schueler

LoriR

Sep 20, 2015

We were greeted by Dan as we were on the lot looking. He was very knowledgable in the model we were looking at and super helpful in the dealing process. We left the lot with our new vehicle and confident that we got the best deal possible!

Adrian and Edward

Sep 14, 2015

I went here with just the intentions of looking at a 2008 Toyota Highlander with the belief that my credit wasn't quite good enough to get this car that I had been researching for months. My "salesmen" (if you want to call him that, he was not the typical car lot salesman that hound people) Michael Milan was fantastic and did above and beyond to make sure I got the best financing I could get. We got in and out in out quickly with no hassling our hounding to buy anything more expensive or newer. He was very friendly and made you feel like friends and not just another couple buying a car, he even gave us great recommendations for places to eat. Then we went to sign our paperwork with Greg Beethe and he was again not the typical financial person. It was after closing and he did not rush us to get done quicker or excessively push any extended warranties on us. He also made sure we got the best deal we could and kept the payment under what we were asking. My experience at this dealership far exceeded my expectations and my previous dealings with dealerships. I would recommend Village Point any day to anyone and I will be going back for my next vehicle. My husband and I are still amazed with how well we were treated there and the experience we had. This place extinguishes any preconceived ideas about "car lots", we need more places like this with more men like Michael and Greg!

Carl

Sep 12, 2015

I had a great experience with salesman Justin D'Angelo. Justin listened to what I was looking for in a car with mileage, year, and budget. I was very happy with my purchase of the Toyota Camry. I was thinking it may take longer to find a car, but Justin was very friendly and professional.

mareed subat

Sep 12, 2015

Moreed Subat wasted my time at the dealership and held me hostage, but I got a great deal...Lol

PJS

Sep 12, 2015

Micheal Milan was very knowledgeable and made the sales transaction very enjoyable. We would definitely purchase from Micheal again.

sfield

Sep 12, 2015

A a woman I was nervous about purchasing a new car. Many times I feel taken advantage of by sales and service staff. Sharrieff made buying a new car seamless from start to finish. He listened to my needs and didn't show me anything that was beyond my price point. He worked with me and the staff to make a package that was not only affordable but would make sure I had transportation that is dependable and safe for many years to come. I appreciated the thoroughness of the finance department to explain option packages available that were within my budget. Even while I was waiting during transition times, the rest of the staff at Village Pointe Toyota made sure I was being helped and had the things that I needed. I have never been a Toyota customer, but this experience has made me a believer in their product and their customer service.

HywayStar

Sep 8, 2015

We purchased a used vehicle here & the staff were super friendly, helpful & honest. The buying process went smoothly & our salesman Mark Groh was very knowledgeable. We enjoyed the experience & would purchase here again. We now have a beautiful car & Samantha in finance/accnting helped make our payments affordable.

KelMarkIA

Sep 8, 2015

This is our third Toyota we have purchased( the first two were from OldMill Toyota which has since moved into Village Point). The salesman (Rod) has assisted us in every one of these purchase. He is so easy to deal with and seems to truly care about us as consumers. We keep going back to Rod and Village Point for that personal touch and willingness to get us in the vehicle that fits our needs. The facilities are very clean and comfortable .

New Toyota owner!

Sep 5, 2015

I have bought cars in the past but never have I leased one, mainly because my wife and I simply did not understand how leasing worked. Jose, listened to our questions, and answered them in ways we could easily understand better than anyone else. I can say that his help was better than the rest because Toyota was not the first place we stopped at. Other car dealerships left us with more questions than what we walked in with, basically just confusing us. We left with confidence knowing that we have made the right decision.

DavidK

Sep 4, 2015

What a great new car experience. We were in the process of buying a new car for our daughters. My wife and daughters visited the dealership to start looking for the kind of car they would like. They visited 2 or 3 dealerships that day, but the only one they ranted about was Village Pointe Toyota. Justin D'Angelo walked them around the lot and they were very impressed with how personable and understanding he was. They mentioned that he didn't pressure them like the "Typical Car Salesman". They fell in love with the Corolla. Here is where it gets impressive. It took us 2 months to finally pull the trigger on buying the car. Justin stayed involved in the process, checking in on a regular basis, again, no pressure. He was truly interested in making sure we were taken care of. When the timing was right, there was no question that we would buy the car at Village Pointe because of Justin. We purchased a 2015 Corolla LE and we love it. I have already recommended Justin to a couple of friends. Thank you for a great experience.

MizzouTiger

Sep 1, 2015

We traveled from out of state to purchase from this dealership because no other dealership could match their price. The van was ready and waiting for us, and we paid exactly what was quoted to us and not a penny more. We were pleasantly surprised to learn we would get free ToyotaCare maintenance for 25K miles/two years. Our salesperson did a great job of showing us all the major features of the new van. He knew the vehicle inside and out. We enjoyed visiting with him, too, while waiting our turn to visit the finance department. The facility was beautiful, and our daughters found numerous ways to entertain themselves while they waited for us to complete our sale. A great car buying experience all around.

MizzouTigger

Sep 1, 2015

We traveled from out of state to purchase from this dealership because no other dealership could match their price. The van was ready and waiting for us, and we paid exactly what was quoted to us and not a penny more. We were pleasantly surprised to learn we would get free ToyotaCare maintenance for 25K miles/two years. Our salesperson did a great job of showing us all the major features of the new van. He knew the vehicle inside and out. We enjoyed visiting with him, too, while waiting our turn to visit the finance department. The facility was beautiful, and our daughters found numerous ways to entertain themselves while they waited for us to complete our sale. A great car buying experience all around. Thanks, Mark Groh!

Jose Bibiano Chavez

Aug 31, 2015

I bought a 2012 GLI from here, Justin DeAngalo was my sales person, it was my first time buying a car from a dealership and i have to say he made the experience great. he was straight up about everything and if he didn't know he wouldn't sit there and try to act like he knew, he asked and told me for sure. I would definitaly recommend village pointe toyota.

RML40567

Aug 31, 2015

I went to Village Pointe Toyota-Scion in hopes that I would find an affordable and reliable used car. The prospect of buying a car was overwhelming to me and I was a little worried I might encounter pushy car salesmen. Thankfully, my experience at Village Pointe far exceeded my expectations. Justin D'Angelo was quite the opposite of pushy, he was very helpful and patient. He really listened to me when I told him about what I was looking for in a car and what I could afford. I felt like I could trust him to help me get the best deal possible, and I was right! I purchased a 2012 Toyota Prius and I love it! Thanks, Justin, for all of your help. I'll definitely recommend that my friends stop by and see you at Village Pointe when they need a new or used car. :)

Dennis JRimington

Aug 29, 2015

Mark Groh was courteous , friendly and proffesional .

Dennis of Malvern

Aug 29, 2015

Mark , was friendly , courteous and professional . He went above and beyond explaining all the new cars features. I would buy another Toyota from Village pointe. Great group of people.

1st Time Toyota Owner

Aug 23, 2015

We had no idea what make of vehicle we wanted, but Micheal Milan met with us and was very knowledgeable and helpful. We visited several other dealerships, but returned to Village Point Toyota to make our purchase, not only because of the quality/features of the vehicle but more importantly because of the attention and customer service we received from this dealership.

HNguyen

Aug 21, 2015

It is a second time I buy a new car at this dealer. I am very satisfied to get a best deal for a new car which I want it. The sale representative is knowledgeable and friendly. However, the finance process takes a quite longer than I thought as the extended warranty plan is intended to present to every customer. Generally, I am happy for buying a new car this time and will recommend the dealer to my family member and friends as well.

Wendy

Aug 19, 2015

We recently visited Village Pointe Toyota to test drive a vehicle. We met Justin D'Angelo and he provided a great customer service experience for us. Because of Justin we decided to purchase at Village Pointe Toyota. Justin was very knowledgeable about the car and was able to provide answers to all of the questions we had. I highly recommend that you visit Justin at Village Pointe Toyota if you are looking to buy!

Micheal Milan, Scott Draper, Greg Beethe

Aug 18, 2015

Micheal Milan took care of all of my needs in my search for a new RAV4. From helping me pick out the right vehicle, getting me a great deal, to answering all of my questions about my new vehicle. I would recommend Village Pointe Toyota and Micheal Milan to anyone in search of their next car. The staff in all was fantastic. Scott Draper (Sales Manager) and Greg Beethe (Finance Manager) were very helpful and easy to work with.

lmpete

Aug 17, 2015

Mark Groh was very helpful and professional in helping us with our purchase of a 2014 Toyota Camry. He understood what we were looking for and helped us find the perfect car.

Ryan

Aug 17, 2015

We recently visited Village Pointe Toyota to test drive a vehicle. We were met in the sales lot by Justin D'Angelo. Justin provided a great customer service experience, that ultimately resulted in the decision for us to select at Toyota. Justin was very knowledgeable and spent time showing us the features of the vehicle. If you are looking for a vehicle, I would highly recommend that you visit Justin at Village Pointe Toyota for a stress free pleasant auto buying experience.

toyota guy

Aug 17, 2015

I saved thousands of dollars by driving a couple of hours to Village Point. The salesman was great and knowledgeable, and the entire process was efficient.

Cindy & Greg

Aug 16, 2015

This is our first experience with Village Pointe Toyota, a very good one! Mark Groh is an experienced and sincere sales associate, we appreciated his professionalism & personal touch. We were lead to the dealer & car through USAA's Autocircle on the Internet, Village Pointe took it from there seamlessly.

Diane

Aug 16, 2015

I bought my convertible 2 months ago and came in for my free oil change that the sales person who sold it to me promised me. There wasn't anyone who knew about it but Tom got me with Sam who is wonderfull. He honored the oil change at no expense to me and I felt then that I was an important customer. So I bought another car from Tom who is truely exceptional at finding exactly what I wanted and helping me get the price I needed also. I won't be needing another car for awhile but I'll never go anywhere else for service or to buy another car.

LH

Aug 16, 2015

We went out early just to look again at other cars than our same gm cars we have always owned. Tom showed us a Camry and all the safety and options we would use and the new technology that is so awesome in the navigation and the radio. Plus I get my sunroof I want and never have upgraded to have. With the discount we were given I got it and didnt have to make much more of a payment change. The dealership is very nice and clean and my husbands favorite part is the lounge of course. I look forward to seeing Tom and talking again when we come for oil changes. Also included! It was just like meeting a very nice person and talking for awhile and then leaving with a new car. Thank you Tom.

Ben

Aug 14, 2015

My wife came and did all the legwork with Tom Bazer and she had nothing but great things to say about him. I truely thought it was to good to be true. However after meeting him and working with him I will not buy a vehicle anywhere else. It was totally easy and everything he said was exactly just that no hiding or leaving unexpected things out. I waited to long to buy a car because of all the hassles involved in my previous dealings with other dealerships. Village Pointe does it right.

Bob

Aug 14, 2015

We got pricing from Tom Bazer and Scott over a month ago and when we called after being ready they honored their pricing. We bought our first Toyota over 20 years ago and this was by far the easiest and most pleasant experience so far.

Granny of 9

Aug 14, 2015

I came in and bought our new Avalon from Tom Bazer while on vacation at Mahoney. We are driving home a great new car. He took a lot of his time to make sure we understand all our new features.

Brian

Aug 11, 2015

I recently purchased a slightly used jeep patriot from Village Pointe Toyota, and traded in car as well there. My experience was fabulous! I debated that day whether to waste my time and go in because lets face it, usually the car buying experience has you feeling you need a shower afterwards, but not so in my case. My salesmen was Justin D'Angelo, very courteous and professional, really felt like he was the guy to get me the best deal, and had a feel he had my best interest in mind. The dealership closed that day at 6, me and my girlfriend got there at 4:15, and by 6:30 we were driving off with my new car, Justin and the guys there, did a great job at meeting my number and needs. If I or anyone I know was again in the market, I would definetly send them to look there first. I told my salesmen Justin, just as we spend so much time in life complaining about bad service, it is important to me to praise when the service you receive is excellent. Could not be happier with how everything went there, it was all second to none!!! Highly recommend...

Lori grenier

Aug 11, 2015

Tom Basha was the best salesman. Very easy to deal with and understand. I would recommend him to all my friends and family.

Sono

Aug 11, 2015

I traded in a Camry and left with a RAV4. They were wonderful to work with. I will be a loyal customer.

Doug & Cheri

Aug 3, 2015

The overall experience provided by our salesman (Mark Groh) was great in every way. He ensured during each step of the way that we were satisfied and understood he was going to make sure our experience was special. Each member of the Village Point Toyota team was pleasant and took a great deal of care with us. We will be back!

S.Kaye

Aug 1, 2015

They went beyond what I could have imagined for getting me a great price and I really did not have to haggle. I almost felt like they were push-overs. I never felt pressured and I really liked all the personnel that worked with me through the buying process. My salesperson (Justin) was previously a social worker and his concern for people really shined through. I had done many hours of research before finally trying some vehicles at a couple of dealerships. The price I got for the vehicle I bought was well below the market value.

15Camry

Jul 31, 2015

Mark Groh was our salesperson. He was very knowledgeable, straight forward, and honest. He got us a new Camry at a great price--I highly recommend working with him. The whole sales staff was friendly and courteous and made it a low-pressure, no-hassle experience.

A happy customer

Jul 31, 2015

It was during a late weekend night that we stopped by to look at some cars to replace our very old car. That is when we met Tom Bazer. Although we arrived a few minutes after the closing time, he was very open to our questions and concerns. What we liked the most was the fact that he was not pushy, and understood that we were not ready to buy a car - that we simply wanted to shop around and think . He even suggested when to stop by for possibly a better deal. A few days later we stopped by to see him again for some more discussion and possibly buying a new car (because of our positive impression on the first visit). And surprisingly we ended up buying a new car for some simple reasons: 1) he was very open to our questions and patient, 2) VERY open to negotiation, and trying hard to match other dealers' offers, 3) and of course, his manager, who was open to negotiations, and 4) did not use phrases like "no", "that is it", "we can not do that", "that's the bottom line", etc. The other thing I liked about Tom and his manager is that they were not stingy about a couple of hundreds of dollars here and there (but of course those small dollars make a difference to customers), which left a great impression on me. Tom tried very hard to find the car with the right exterior and interior color. Another thing that I liked about the buying process, and about Tom, is that he did not treat us differently once the deal was closed. He was very pleasant afterward as well. Other sales people should definitely take him as a great role model. My buying experience has made me a future customer of Village Pointe - in contrast to when the dealer was at Old Mill under a different ownership/manager. Finally, if you want to buy a car, see Tom :-)

Dan and Connie

Jul 31, 2015

My husband and I were greeted on the stairs in front of Village Point Toyota on a very hot day by Justin D'Angelo. He was friendly, knowledgeable, helpful, and most of all, not pushy! We purchased the 2015 Hylander that he showed us and were helped through the whole process by very professional staff members. Justin was very patient with us as he went through all our questions about the SUV and taught us how to use many of the technical apps on our vehicle. He introduced us to Don Blazek who is the assistant service manager so that we would feel comfortable in that area of the dealership too. Justin just made everything easy for us and because of this we didn't even mind paying for the SUV. If you need a car we highly recommend this dealership and Justin.

RoyalsFan

Jul 31, 2015

Tom did a great job finding us a used car for our daughter. We told him what kind of car we were looking for and within a few days he found us a beautiful, one-owner 2007 Sonata with less than 40,000 miles on it. He was extremely courteous, knowledgeable and honest and got us a great price on the car. The finance person offered us a couple of extended warranty options, but once we said "no", there was no additional pressure to purchase one. We were in and out of the finance office in less than 15 minutes. That is definitely a record for us. Overall it was the best car buying experience we have ever had.

BCRaven

Jul 30, 2015

My grandfather had bought a pickup here a few weeks before I got in a car wreck, and had gotten a great deal! My dad and I stopped by on a Sunday and found a decent car in the lot before coming in that week. Justin D'Angelo went with us for a test drive, and was confident enough to suggest coming back on the Old Lincoln Highway- which says a lot about his confidence on one of the cheaper cars in the lot. Buying process was almost not negotiation since they knew I was a poor college student and dropped down to a fair price right away! Awesome genuine staff- they realize there is more to selling cars than a big profit!

Larry

Jul 30, 2015

Tom Bazer and Sam were very friendly and helped me find a used car that my wife loves. We should have moved to Omaha Years ago. Thank you Village Pointe.

Lauren & Cindy

Jul 28, 2015

From the moment Tom Bazer introduced himself, we knew he was the sales person we wanted to work with on the purchase of our new vehicle at Village Pointe Toyota. Tom is very knowledgeable in the car business. He is extremely professional, friendly, a person of integrity, down-to-earth, and does his due diligence to earn your business. Once we told Tom what we were looking for in our purchase, he went above and beyond to find the exact Sienna van we described. His team worked together to obtain the right price and right financing. The efforts from Tom and his team exceeded our expectations! In my 40 years of purchasing vehicles, this transaction is at the top of the list, #1! This purchase experience was painless and actually fun. A true exceptional buying experience! Tom is the "go to guy" at Village Pointe Toyota when looking to purchase a new or pre-owned vehicle. You can be assured we will be back to see Tom when the need to purchase another vehicle arises. We highly recommend Tom Bazer at Village Pointe Toyota.

Kari

Jul 26, 2015

We weren't necessarily looking to purchase a brand new vehicle, but with the efforts of Justin D'Angelo and his car manager we drove away very pleased with a 2015 Highlander. Justin welcomed us as soon as we got there and was very pleasant to work with. From Justin to the financing gentleman, we were treated with the most respect and care. You all have a great facility and we are very pleased to be a part of your Toyota family. We look forward to working with you in the future. Thank you for your time.

Brian Hackney

Jul 25, 2015

What a delightful experience! I recently submitted an email request to Mark Groh at Village Pointe Toyota, expressing my desire to purchase a Toyota Camry. I will admit that my expectations were initially on par with how most people view "dealing" with dealerships: to be invited in for a test drive, and then pressured into a haggle-fest over an in-stock model that is an undesirable departure from the originally intended purchase. "Oh, you wanted an XLE? Well, we have an LE for a great price, how does that sound..??" Unfortunately, it describes most of my experiences with new car dealerships. How pleasantly surprised I was when Village Pointe Toyota dispelled those notions! Not only did the salesman find the exact car I was looking for, but he provided a fair price upfront, before I even stepped foot on the dealership! NO HAGGLING, NO PRESSURE, no problems! I will definitely refer others to this dealership. Thanks Mark!

Donna N.

Jul 20, 2015

Justin D'Angelo was one of the best car salesman that I have ever dealt with. And considering I've dealt with them over 60 years, that is saying a lot. He was very friendly, accommodating, knowledgeable, and easy to talk to. He was able to get me what I felt was a good deal on my car, with the help Sam Bellanti the wonderful used car manager. They even brought the car out to me to my home to inspect! Will certainly go back and buy another car from them in the future.

Glen Osborn

Jul 18, 2015

The purchasing process was simply and easy. Justin D'Angelo did a great job helping me pick out a car that was best for me.

oil job

Jul 16, 2015

My 4 runner is so much nicer then my jeep and I can thank Tom for helping me with such an easy purchase.

Scott dual Prius owner

Jul 15, 2015

I came and had repairs planned on my used Prius and was introduced to Tom to give me some options. Brandon always treats us good and this time we decided to trade. They stayed late and Courtney took care of everything for us. Tom was friendly and didn't mind us keeping him late after closing time. We will definitely be sending everyone we know to purchase cars from him at Village Pointe!

Larey and Marlene C.

Jul 14, 2015

We are very pleased with the service at Village Pointe and especially the young man Justin D'Angelo, who helped us.

Camry hybrid buyer

Jul 13, 2015

We came to compare a used Camry and Tom showed us the used and how to buy a new Camry at the same price. I'm going to have my Camry Hybrid for a long time. We also checked the deal against their competition and Village Point was the best price. I was so impressed with Tom and Courtney I convinced my daughter and her husband to buy one to. I think we are important to them as Tom reassured us we were. Honest, sincere sales person. Loved buying this car. Thank you Village Pointe.

Joe

Jul 13, 2015

We came with my mom to buy her a Camry and Tom was so nice and the price was so low we bought one also. We also went to the other dealer and Village Pointe crashed their lowest price. Tom went out of his way to get us water on a hot day and cool the car off before the test drive while we waited in the cool building. We are all very impressed with his manners and the way he goes out of his way to make everything perfect.

Debbie van owner

Jul 10, 2015

I was treated very well by my sales person Tom Bazer. He took his time explaining everything I needed to know about my van for me to love it. He was also very fun to work with for my kids to laugh and have fun while they were there. Thank you.

Lincoln people

Jul 10, 2015

There wasn't a detail that we didn't like about our salesman Mark and the dealership, Village Pointe Toyota.

Tommy

Jul 10, 2015

Tom Bazer was very helpful and treated me like what I wanted mattered. Our family will definitely be coming back to see him. Thank you Village Pointe.

Latonya

Jul 5, 2015

I purchased my first car from Old Mill Toyota in 2013 Chevy Impala 2007 was in accident and im back at Village Pointe. I had an appointment with someone but they was busy with a customer so Moreed came up and introduced himself and being helping me. He asks me what type of car u looking forand i said im a chevy girl i dont like Toyota he smile and said give me a chance. And guess what i purchased a 2014 Toyota Camry Moreed u r awesome and i love my car thanks again.

TCampbell

Jul 5, 2015

Mark Groh helped me with the purchase of a previously leased Toyota Corolla. He was straightforward, personable and informative. Most importantly, he was patient rather than pushy, allowing me the time to consider my options and to ask questions regarding the cars & the purchasing process. I was introduced to a variety of service and support staff within the finance department and within the repair department whom were all equally engaging.

Gary

Jun 30, 2015

Justin D'Angelo treated us with such respect and courtesy, even when we were very picky about what we wanted. If he didn't know about something he was quick to admit it and find out for us from someone who did. He was friendly, patient, and helpful: a great young man to work with. The gentleman who helped us with our loan was similar (Greg); friendly, courteous, helpful.

Marilyn

Jun 30, 2015

I purchased a 2015 Prius from Village Pointe and I can't rave enough about how amazing this dealership is. They know how to treat a customer! As a female car buyer I have been appalled at the way that I have been treated at other dealerships. The entire team at Village Pointe was respectful and courteous. Anyone looking for a car should visit Village Pointe. If you are a female looking to buy a car, look no further!

Natalie

Jun 4, 2015

I had an exceptional first time experience leasing my new 2015 Camry. A huge thank you to my salesman Danny Taylor, the sales manager, and the finance department. I recommend everyone visit Village Pointe Toyota!

Pleased Customer

May 11, 2015

The persistence of Sales Consultant Bart Templeton helped us buy the right vehicle for our family. It was a pleasure to work with him to make our purchase.

MT New Tundra Buyer

May 10, 2015

From the initial contact to the time I drove away in my new Tundra, the team at Village Point Toyota made this event the best vehicle purchase so far in my car career. Will definitely refer, as well as return for service.

Mani

May 8, 2015

7 months ago I took my camry 2012 for recall service. I was told that brakes and tires (all 4) are in very poor shape and need immediate replacement . Since then (7500 miles since then) I have been in 3 different service shops and have told me brakes can run another 10K miles and rear tires can run for another 4-5K miles. A very dishonest place.

jmeyer

Apr 27, 2015

Received great customer service from all employees while leasing a new 2015 Camry.

Adrian

Apr 25, 2015

For the most part, my experience at the dealership was exceptional. The only issue I had was I was presented with a number of additional items that the dealer indicated needed attention due to their inspection of the vehicle. After reviewing my repair records, I found that two of the items had been recently completed by my regular mechanic. This caused concern that they may be recommending service that may not be required or necessary.

Cardfan

Apr 10, 2015

The best thing about Village Pointe Toyota is the people! They carefully explained all the options and advised us which should be done immediately and which might be left for our next scheduled visit. They were warm and friendly, just like family! Many people attempt to sell their work as 'just like family', but Village Pointe delivers!

Laurie L

Mar 13, 2015

Your stars above are misleading. I wanted to put excellent but now sure if it read poor. Excellent is the key here..

the Fox's

Feb 17, 2015

We were extremely satisfied with our experience! From the time we walked in to the dealership to the time we drove out we were thrilled from beginning to end. Our sales person. Jose' was extremely knowledgeable with the vehicles and the difference between the two. We went I with an SUV in mind and drove out with a mini-van. We are thrilled with our decision!!

Danielle B

Jan 24, 2015

I bought a 2013 Highlander and I love it. Tony Anderson is such a great salesman, any questions I had or concerns they were met with ease. Service is a breeze, don't have to make an appointment to get an oil change which is nice

MItchell Wallner

Jan 20, 2015

Wonderful car buying experience. From start to finish they handled the process with professionalism, while making the whole process a lot of fun. They have a beautiful new facility, and our kids really enjoyed the playroom. I feel like we were treated like family, and we got a Great Deal on our New Highlander. We will definatley be back, and will send everyone we know to Village Pointe Toyota!

JWF RAV owner

Jan 19, 2015

No1 A+++ facility in all phases. Every aspect of this dealer ship is exceptional!

Liamp

Jan 14, 2015

Village Pointe Toyota went out of there way to make me feel like they wanted our business. We had to go back and forth on price a bit but we came to an agreement that my wife and I felt good about. I recommend this dealership.

Tammy H

Jan 14, 2015

This is the second vehicle I had purchased from Village Pointe Toyota. I enjoyed very much working with Don Gutchewsky. He was very friendly and took his time to answer all my questions. Thank you, Don, you are the best!

Elijames

Jan 13, 2015

Everyone was very helpful when I had an accident. They referred me to Dave's Auto Body and passed on the great service. I am grateful to know that I have trust in a dealership. Thanks Don

Liz

Jan 13, 2015

I am very happy with the service I received from Village Pointe Toyota. They informed me of the issues I had with my vehicle and I felt the truly wanted to help me. The referred me to a salesperson because the repair was not worth fixing. Next step is to purchase a new vehicle.

CJ

Jan 12, 2015

I service all of my vehicles with Don Blazek. He has been my adviser for a long time! Always has been straight up honest with me. The service is what I am looking for.

TayTay

Jan 12, 2015

Terry Weis helped me purchase my new Camry! He was low pressure and made the dreadful process easy. I recommend my family and friends!

Momof3

Dec 30, 2014

We had a great buying experience from beginning to end. Our salesman was very helpful and able to answer all our questions. The finance department was able to work well with us. We even had some running boards added and the service department was able to make the addition in a timely manner.

stepmom

Dec 16, 2014

GREAT CUSTOMER SERVICE, FUN, NICE, ANSWERED ALL OF OUR QUESTIONS, WASN'T RUDE WITH US. WE TOLD THEM FROM THE BEGINNING WE HAD JUST BEGUN OUR SHOPPING PROCESS AND WOULDN'T BE BUYING YET WAITING FOR INSURANCE MONEY TO COME IN THEY STILL TOOK TIME WITH US, TEST DROVE THREE VEHICLES WITH US AND ASSURED THEY ANSWERED ALL QUESTIONS

Doc L

Dec 13, 2014

I have bought many cars over the years but this has been my best experience yet! No pressure . Honesty. Fair price. Whatore can you ask for! The service department is friendly, courteous and helpful. The prices are reasonable . Again, what more can you ask for?

Janet Thompson

Dec 12, 2014

I had the oppurtunity to go visit Village Pointe Toyota last weekend. I drove up from Lincoln to look at a Rav 4. I met with Diamond. She was very knowledgeable on the vehicle and we had a great time working with her. The buying process wasn't as painful as I expected. They worked with us to make sure our payments were in our budget and we got the vehicle we liked.

D M

Dec 3, 2014

Excellent Service! Don is fantastic! Always friendly and more than willing to help...:-)

CDean

Nov 17, 2014

Everything was easy from the start! Easy price from the dealership and the best price on the internet! They had a big sale on the Camry. I received everything I asked for. The only small issue was I had to spend a little time there. No big deal. You really need to try this dealership.

GG

Nov 11, 2014

Very poor service experience. This was the first time I actually went there with a question/problem. Previous visits had just been for routine service. They had my car checked and I was told by the guy(who was not the guy who worked on my car) that they have checked everything and there is nothing wrong. When I asked him that can I talk to the tech who worked on it(since I had some questions), he said that the tech is busy with other cars and cannot talk to me. I felt so helpless- as if there was a wall to obstruct direct communication to sort out issues. The problem could have been easily sorted out if I could talk to the tech at that time(it was just a matter of demonstrating the problem myself to the tech). This is analogous to the situation if a patient goes to see a physician and is told by the receptionist that nothing is wrong with him (patient does not get to talk to physician at all). It seemed as if they were doing me a favor by seeing my car and implicitly kicked me out of there. This behavior is contrary to what I was told when I first went to lease the car. This is no where near exceptional service experience. All they needed was 2-3 minutes of clear communication and a customer would have returned satisfied. Staff needs to be more professional.

CG

Nov 6, 2014

Best service ever! Jon Fenton made me feel special and understood my needs.

DKS

Oct 22, 2014

This is my first car purchased at this dealership. I was greeted with a friendly smile. My sales person listened to what I wanted and showed me the car that best fit my needs.

Dissatisified

Sep 30, 2014

I was very displeased with my experience for the first time. Previous visits have been awesome. The initial tech behaved as if he was not concerned with resolving my service issue. He said I didn't have any free tire rotations available and even after I told him that I had checked when I called to schedule the appointment he didn't seem to care. Rather than taking the time to figure it out, he told me that he didn't know anything about it and there was nothing he could do. When I complained further, he said he would alter the mileage on the paperwork to get me the free tire rotaition. Since that didn't seem legal to me, I told him I would like to speak to a manager. The manager made an excuse for the tech saying that, "His tech was just doing what he knows to do". Well to me that tech works for Toyota and I was a customer that should have been given more respect. He also has a responsibility to represent Toyota in an acceptable way. If he doesn't have any training on how to handle customer issues, which is what I gathered from the statement made by the customer service manager, he shouldn't be interacting with customers. I was very displeased and plan to see if I can transfer my service plan to another Toyota dealership. My question is where is the customer service that was clearly lacking? I took time off of work to come to the appointment and to be treated the way I was is unacceptable. I don't want special treatment from Toyota, but I want you all to take the time to train people correctly and to hold them accountable. It was clear from my conversation with the service manager that he didn't feel the tech had done anything wrong and he just wanted to get me out of there. I told him I felt the tech was rude to me. He didn't seem to agree and I am guessing no follow up was done with the tech. I did not receive any paperwork when I left, there was no sticker put in my window for the next recommended service date, and I was not asked if I would like to schedule my next service appointment. On previous visits, I always received paperwork and a sticker in my window. I was very unhappy with my overall experience.

ginasafan

Sep 19, 2014

I bought my old Camry elsewhere -- but have had it serviced at Village Pointe -- When it was time to buy a new Camry (Larry) was awesome to deal with and now having my first 5,000 mile service - I couldn't be happier! Now I have 2 Camrys in my driveway - 5,000 and 180,000 miles and they both are in top condition! Thanks Toyota and specifically Village Pointe Toyota!!

Squaredancer

Jul 23, 2014

I just purchased a new Rav4 and had a great experience from the time I was greeted until I drove off the lot. I had not intended to buy a Toyota having had Hondas recently but the quality of the car, the friendliness of the staff, the knowledge of the staff, and the close proximity of the dealership to my home convinced me otherwise.

DC, Omaha, Ne

Jul 16, 2014

I purchased a Toyota Yaris in Feb. 2014 from Old Mill Toyota in Omaha, Ne. It has been a very bad experience from purchasing to now. The financial are are very unprofessional in regard to fixing things and responding to phone calls pertaining to complaints made. I always had to call them back over and over again. When I say call back, I mean from Feb. to June 31st this year 2014. It took them forever to remove some accessories from my loan and credit them back into my loan. I took vehichle in for a problem and don't trust their mechanical area either. I don't feel they know what they're doing. I will never buy another vehichle from them after this one is paid off.

MH

Jun 25, 2014

I never have any problems at Village Pointe Toyota. They are always friendly and let me know what needs to be done to my car. I TRUST THESE PEOPLE!

AN

Jun 24, 2014

I brought my Tacoma in for service last week and it was a great experiance from the start, they had a person there on the drive to greet me and tell me what to do. (first time at this dealer) The service guy that helped me informed of a couple recalls that I was unaware of and they were able to get it all done with the service within one day. Thanks for all the help! Happy Customer AN

CS

May 24, 2014

My husband went to Village Pointe to view a car and the car salesman was awkward from the start. He would NOT stop talking about leasing vehicles when we stated MULTIPLE times we were not interested. He did not seem to know how to speak with customers what so ever. At the end when we were going to leave he asked us to come inside and speak to his manager - which we had no time or interest to do that - told him no, that his manager will understand that we needed to leave. We went to shake his hand and he shook his head and turned around. I could NOT believe how we were treated. We are in the military and will be making sure everyone knows about our TERRIBLE experience!!!!!!

AN

Apr 30, 2014

This place has the worst service department that I have ever come across in my 8 years experience with Toyota.I wish there was a way to give them even less than one star rating.This department is flat out dishonest , rude and are just there to rip you off.Mind you, this review is not at all about Toyota per say but esp.for this dealership.I have been going to Toyota for over 8 years now and most of the time have had a great experience but would never ever, even in my dreams, go near this place. A few months ago I went for a regular 5000 miles service and oil change for my 2007 Camry and they told me that my car is due for 50,000 miles service.I agreed to that.About half an hour later the guy comes back and tells me that my transmission fluid and steering wheel fluid has to be changed and the brakes of the car(front and back)need to be changed as well.I am a health personel and have limited knowlege about the cars and hence have always gone to Toyota for any sort of work as I always have trusted the name.Anyway, he tell me that this all will cost me about $1200.00.I called my father in law who has a decent knowlege of cars and he advised me not to do that and shop around as this sounds a little steep.I went back and told them that I wont be getting the above mentioned things done today.The guy got very angry, face got red,threw the key on the table infront of him and told me that I have to wait for my car as he is busy and will get to me once he gets time depiste of the fact that they had done the inspection and oil change and had already brought my car out.I was stunned at this rudeness.I waited for some time for my car after he VERY RUDELY called me to get it. I asked the front desk that I want to talk to the manager and she called a sales manager who ASSURED me that I will receive a survey email and I can let them know about this incidence and he will look into it.Yup you got it!!! NEVER heard back from them.(in the past I get home later and emails about the survey reaches my email box before me:)) Still waiting to hear back from them. After that,I went to a couple of dealers in town and also TO PERFORMANCE TOYOTA(yes another toyota dealership in town) and they told me that MY BRAKES ARE ALL FINE AND DONOT need replacement.AND THE FLUIDS ARE GREAT AS WELL.Never changed my brakes and fluids this horrible winter and and have been to PERFORMANCE toyota already again for my 5000 miles service.Still have not heard anything about fluids and brakes. This is my experience with this dealership.Never have been to their sales department and NEVER plan to go there either.I still trust Toyota but NEVER THIS DEALERSHIP with even a penny:) Good luck to you all who are planning to visit and I hope you have a better experience.(which I highly doubt).

Tacoma Owner

Apr 9, 2014

I purchased a 2012 Tacoma from another local dealer. Shortly after I heard a squeak coming from the motor. Stopped in VP and they quickly (like 5min) diagnosed it as a Toyota service bulletin, but unfortunately my vehicle was not covered. They worked with Toyotacare, got my repair approved, all at no cost to me. I did not expect such service, and expected to pay out of pocket. Thanks to Kenny in service, wouldn't have got anywhere without your help! I've seen some poor service reviews for his dealership, that is totally inconsistent with my experience. I would recommend VP Toyota's service department to anyone!

Owner of '85 - '96 - & now '14 4Runner

Feb 2, 2014

I arrived to possibly purchase a New 2014 4Runner. My buy experience expectations were not looked forward to. I have got to say I was pleasantly surprised at how easy and laid back it was compared to what I was envisioning. I had worked with this dealership (previously Old Mill) for 24 years. I had always had GREAT SERVICE provided to me by Don. When I arrived to test drive my sales guy Rod was great from first handshake. Made me very relaxed and comfortable. Was able to answer ALL of my questions. I found my 4runner and thought, here we go (price). To the contrary, i had a number and they came so close that I had no reservation buying. The icing on the cake that should give them a 6th Star ... I had sold '96 4runner prior to the arrival of my selected model and was without wheels. Village Point (Bill) provided me a BRAND NEW 4Runner loaner! I was seconds from hitting 'enter' on the rental car site. WOW, that was it! I have nothing bad I can think of on my experience with Village Pointe Toyota! Thank you.

Old Toyota Victim

Oct 24, 2013

This could be long because there was something wrong throughout the buying process. But to summarize: We bought an almost brand new (3-years used car) car. After we went home we realized there are no floor mats, even though we saw mats when we bought the cars, dropped couple of e-mails and voice mails before I hear back that there are no mats and the ones we saw were temporary ones. Fine with the mats, but it gets worse. We were told not to register with the DMV before they give us the Ok because there were issues with the title. They never called, and after 3-4 calls over one month, Tony finally said we can register. I went to the DMV 2 days before the temporary tag expires, weighted on-line bu then DMV said title is not here yet. Went back to Old Mill and complained to Paul Kern, who said Tony misinformed me, title is not here, and they will provide mats. A week later, nothing happened, 3 emails and 3 phone calls and every time they said they will check on the title and call back, but never did. One time a manager named Mike, told me over the phone that he is busy, about to speak another customer and call back, but of course never did. We were more than a week pass the temporary tag expiration I then called the board of dealers and they said I can return the car and was planning to do so, but then the title arrived. Picked the title, and service department said, only front mats were ordered. I gave up on the mats and went to DMV and register to find $25 late fees. Experience full of agony, and actually the only time Old Mill Toyota called me was before I buy the car and never after. By the Old Toyota Mill book, how many calls, e-mails, and visits you need before you help a customer (after he/she buys a car)?. We bought a car from a "big" dealer for a smooth experience, exactly the opposite to our experience. Never again

Latonya

Sep 25, 2013

I like to say that I had a good experience at old mill have good manager 1 name Paul excellent manager he helped me a lot and Jeff in services good guy wonderful job and figured out the problem that I had and I really appreciate them there and I will recommend someone to buy a car from there if not even get a car service there very nice people

less than happy "costumer"

Sep 22, 2013

This was by far the worst car buying experience I have ever had. It continues to be bad with lack of communication from the dealer and when they do contact me the pompous "we sell a ton of cars" attitude makes you feel like just another sale. The car buying process wasn't so horrible but when it came to financing, their unprofessional ways showed. They failed to make the pay off on my trade in a timely manner and then I got stuck with the fees from my bank. When I approached them to pay the fees they told me they could "squabble" with me over the amount of money but at the end of the day it will come out of an employees pockets. Seeing as how the late fees were THEIR fault, it made sense they pay it, but at the end of the day it was my pocket it came out of. Please take your time and money elsewhere if you want to be treated like a valued costumer.

Livid Customer

Sep 4, 2013

When bringing my vehicle in to Don Blazek, for an oil change appointment, I was asked if I wanted tire rotation. I replied just do what you normally do when I bring it in. It would of been nice to mention my free oil change was expired, and even offered an extended price cost to continue the plan... nothing was said. I was never told my 30,000 mile maintenance was expired, nor was I expecting a bill. The man should of mentioned the cost of the tire rotation, and even if I wanted synthetic oil. Even the basic express service for $59.95 would of been a savings...IF OFFERED. But it was NOT. As a returning customer buying 2 NEW vehicles from Old Mill Toyota dealership, I will not return. I was very disappointed in the lack of communication of cost when leaving my vehicle yesterday. When speaking to Kyle Newsome, the service manager, I was stunned by his lack of "wanting to make it right" for me, the customer. Word of mouth is huge, and I will definitely not be shy sharing my negative experience with business at Old Mill Toyota. As a business owner myself, I would be disquested to know the way Kyle handled this yesterday. Leaving I paid my $75.83 bill, for an oil change and tire rotation. I will never set foot in that dealership again. A Very Disappointing experience!

Truly, exceptionally horrible

Aug 3, 2013

Service department is exceptionally poor. From the moment you enter this dealership you will sense that they put no pretense on their sole ambition being separating you from your money. The service manager is overmatched, smarmy and seemingly a perfect fit for this dealership that is perpetually poorly reviewed. Go elsewhere in Omaha.

CONCERNED

May 22, 2013

I took my 2000 Toyota Corolla into the Old Mill Toyota Service Dept Yesterday because my check engine light was on and I wanted to find out what the problem was & possibly have their Service Dept repair the problem. They told me that they charged $125,00 for a diagnostic check. I agreed to pay that amount. After the diagnostic, the Service Tech told me that the Mass Airflow Sensor was defective & needed to be replaced. They told me that the cost would be $410.00 plus the $125.00 for the diagnostic. $535.00 plus tax. I was shocked to say the least! After leaving the Dealership I called my local Auto Parts store & they told me that I had 2 choices, a new MAF sensor for $102.00 or a rebuilt MAF for $80.00 & the rebuilt part had a core charge of $55.00 for a total cost of $25.00,after the core was returned. I went to the Auto Parts store & purchased the rebuilt MAF.I went home & looked under the hood, found the MAF sensor & from the time I opened my tool box to the time I closed the hood it took me 10 minutes to remove the old part & replace it with the new one. There are literally 2 screws & 1 bolt to remove the MAF, I went back to the Auto Parts store, & returned the old part. They have a diagnostic tool that they loan out for free to erase the error code from the computer. I borrowed the diagnostic tool & erased the code( 5 min). My total cost was $125.00 plus tax to the dealer & $25.00 plus tax for the part. Total cost $150.00 vs $535.00 to have the dealer fix this. This is an example of gross overcharging. I am not a mechanic.

A Dissatisfied Potential Customer

May 14, 2013

I started by asking a few questions through the "oldmilltoyota.com" form. They did get answered, but after that, contact was lost, due to lack of response on the dealer's end. After achieving contact later, a question was asked about price, and was immediately turned down. After asking for a "starting point", a salesperson referred me to his manager. Only by phone I could try to contact him. Left him a voice message mid afternoon, and didn't get a response until early the next morning. While on the phone, the manager bragged about how the used car is "better than new"! I also corrected him as far as options and details. I asked him earlier, if there was anyone else interested in the vehicle, and the answer was no. At the end of the conversation he said, "we have had numerous people look at this vehicle, and I have no doubt it will sell for full price." Also mentioned other fees that were irrelevant to the buying process at the dealership. With a rude attitude, I could tell that this dealership does not appreciate my business. Be aware of who you are buying from, as there are far smarter choices as far as dealerships. Dealer personnel are rude and unappreciative. This dealer expects their vehicles to sell for full price, nothing less.

Derek

Apr 23, 2013

I had previously posted a review regarding a recall on my Rav4, after some phone calls and further inspection it was determined that there was a fatly part creating a continual loosening of the recalled bolts. This was something that would have ben hard to determine until some time had passed after the recall fix was completed and for the bolt to loosten again. Old mill was quick to replace this part and gave me a great loaner car until the work was complete.

Derek

Apr 19, 2013

I just took my Toyota RAV4 into the Old Mill Toyota dealership to have the recalls corrected. I had the "clunking" sound coming from my rear suspension, an indication that I was in need of correcting the issue that initiated the (Recall ID # 12V373000 - SUSPENSION:REAR). After driving away from this dealership I still heard this sound and so assumed it was another issue, this is due to the fact that they gave me a list of recall maintenance performed and the rear suspension recall was on the list of items they said they corrected. I just took my car to Buchanan's Amoco Service on 50th and Dodge where they located and fixed the problem. I showed them the recall on the rear suspension and they said this is exactly what they did. The nut that needed to be tightened to a specific torque spec. as part of the recall was completely loose! Buchanan's Amoco didn't even charge me a dime even though they are not authorized to preform recall maintenance and therefore cannot bill Toyota for the time it took to do this.

Planetalker

Feb 20, 2013

My wife and I followed our favorite sales person to Old Mill from Bellevue Toyota where we had previously purchased a Prius and a Rav4. We have also purchased another Prius from Performance Toyota. If you want a nice new pretty showroom Old Mill may not be the place for you, it is a basic dealership that shows its age. The building is smaller than the newer dealers, the location while very visible is on a hill which is windy and can dampen your browsing experience. That being said if you are interested in a good car buying experience Old Mill stands head and shoulders above the other two dealers. I had a huge problem with Performance's handling of my aftermarket products so we switched to Bellevue for our next cars. Bellevue's experience was OK, nothing to wright home about, but no real problems either. Our most recent experience at Old Mill was something to write home about. First; we were able to negotiate a price that was lower than the online "Good deal" prices, in fact after entering our info one site rated our deal as excellent, and we did not have a trade in. Second; time was running short as my wife needed to go to work, Vivian- our sales person, Bill-the new car sales manager and JT the finance manager kicked into overdrive and got us out of there in 15 minutes. Third; I had a several oddball requests regarding aftermarket products and an expired sales promotion that was still being offered online. Even though I would have bought the car anyway the sales team managed to get all of our requests and on one request want far beyond our expectations. If you want a pretty showroom go to Performance, if you want a sales team that will go the distance go to Old Mill. If you want both, wait until this fall when Old Mill opens it's new dealership out west.

TacoTime

Jan 2, 2013

Great service by these guys! I purchased a new Tacoma and was having some initial issues with the audio quality. Took it to Performance and they said they could not duplicate the issue. Brought it to Old Mill and they identified it right away. They brought in a regional tech to fix my issue the next week. I went from feeling like my warranty wasn't going to be honored at Performance to being a satisfied customer at Old Mill. They gave me loaners, apologized for the issues and turned an unhappy buyer into an extraordinarily happy customer. Thanks to Kyle and the service dept!

Soccer mom

Nov 25, 2012

These guys should not hold a contract with Toyota. My family and I went in to purchase a 2013 4-Runner and the sales department was terrible. After going through two sales people and the sales manager, we left without purchasing. The sales dept is full of empty answers to questions and they don't seem to be working on the same page. They were rude when we left, also. Toyota, you can do better than this