Vision Chrysler Dodge Jeep Ram of Penfield reviews

Lindsay

Oct 29, 2016

Located the exact Jeep I was looking for quickly and I was in the driver's seat within days. Friendly staff.Newly renovated facilities and great service department (based on experiences with previous Jeep)

Tiffany coley

Sep 27, 2016

When I walked in vision it was good customer service my salesman Richard V was very nice and was upfront with me he help me get in something I liked and that I could afford iam loving my 2015 Chrysler 200

Luis Rodriguez

Sep 22, 2016

I just got the best deal on my new jeep Cheeroke. Thanks to Bill Watt he made everything easy and fast.in only 24hrs i got the car that i want and i did not spend to much time of my day.Bill watt was great he spend time asking my questions and he made everything possible for me.

Kelly

Sep 14, 2016

Everyone at Vision is amazing! I live about an hour away from the dealership in Penfield and had much closer choices to purchase my new Jeep. This is my 3rd Jeep from Vision, and will go back when I purchase again! The help that I received from the complete staff was above my expectations. When I called Vision prior to stopping Mark the GM went out of his way to make sure that I got the Jeep Cherokee I wanted. He took his time with me making sure I got all the features I wanted including the color. The Salesman Billy was highly knowledgeable of my Jeep and made sure I knew how to use all of the features. He was genuinely concerned to make sure that I was completely happy with my choice and even followed up with me the day after my purchase to make sure I was happy or needed help with any features. The help I got from Garth with the financial part was beyond great too. He made sure I understood everything and explained my choices for additional warranties that fix my budget and needs insuring I had the best coverage. I have brought all of my jeeps to the service department and they are quick, friendly and honest. I have purchased many vehicles over the years and never had such great treatment, which is why I came back a third time and will again!!

sheila m

Aug 1, 2016

my dealer Lesley was very nice and friendly and helpful. only problem is your parking lot way too small. would buy from her again

Mark and Wendy Strassner

Jun 9, 2016

Mark and I have been long time GM owners. I have wanted a Jeep for years. With my lease up, we went out to Vision Dodge, as they had a great add on new leases. My only criteria was a sunroof. Well the model we were looking at does not come with a sunroof but Amy Brown ( our awesome sales queen) said she thought they had a limited addition on the lot that has a sunroof and boom, we were a go! We want to thank Jason Caliri and Joe Provvidenza and Amy Brown for working with our wants and needs. They all went out of their way from start to finish. I would recommend buying from Vision! A quick shout out to Garth Anderson who made signing papers so fun!!!

Steven

Feb 18, 2016

This dealership is a nightmare. First off they won't allow test drives unless you call up and complain to manager. I was talking to doug Bissell he was very rude and got mad when I would not except the poor offers they made me. The salesman next to us kept interjecting on our conversation and bad mouthing anything that wasnt "VISION". prices are unfair and high which is usually the case with most dealerships but this one will not come down on the overpriced vehicles or go up for the trade of your vehicle. I would highly recommend not going here and if you do avoid Doug Bissell like a sickness. To sum vision penfield up it is overpriced unfair rude customer service is barely existent. And they will always respond apologizing to reviews when it's to late step it up vision.

esteem

Aug 25, 2014

Dave was absolutely amazing; he was a huge assistance through every step of the process. I could not have asked for better sales representable. I have spoken with at least 10 different locations and I have not received better sales rep than this place.

aangela790,Discounted Premier

Aug 8, 2014

Thank you so much for helping us buy our new caravon. You made the whole process easy and painless. You are the best!

Vicky K.

Jul 30, 2014

Trevor did a great job meeting all my criteria for a new car and worked with me to incorporate union savings discounts. Had to go back once to get corrected purchase agreement but the mistake was worked out immeadiately - no hassle auto buying experience.