Wallace Auto Group Stuart reviews

caryl alers

Oct 23, 2016

good service no problems always have good exp. at Wallace good people who care and help you

Dugsbee

Oct 23, 2016

Wallace Volvo Sales and Service is the best dealership I have ever dealt with and I have driven volvos for 25 years. I just moved to Martin County and needed a new car. I walked into this dealership and met Dirk .He was was awesome. He took great care of me. Dawn in the service department is wonderful, friendly and helpful. She took really good care of my vehicle and me. She made sure everything was handled in a timely fashion. I can't believe this dealership is hidden in Martin County and no one knows about it .

Richard

Oct 22, 2016

Working with Gary and Dirk over at Wallace Volvo was a delight! They helped me finding the perfect car!

Bill

Oct 20, 2016

Handled professionally and on time. In and out with no hassle.

Paul A Baldassano Jr.

Oct 18, 2016

I bought this car new from Wallace Lincoln and have been using them for service since i purchased this car. I drive almost 40 miles to use them but it is worth the drive. I use William in service when I am there. He is great and all of the service dept. is great to us to.

AutoHarmony

Oct 14, 2016

Wallace Hyundai is an extraordinary Dealership.I operate. Car buying service for folks who doNot enjoy negotiating car deals. Typically Wallace offers the best pricesIn all of Florida. Their prices are rock bottom no games or insulting games

Fl grandma

Oct 12, 2016

Had my car towed in and they replaced a defective part, under warranty and it took 1.5 hrs on a busy Monday morning.

Tom Cifrodella

Oct 12, 2016

Thanks Tony always a good experience. Well maintained dealership with many competent employees

lawrence burell

Oct 11, 2016

Very Professional. Everyone was courtious and respectful. I would recommend Wallace to anyone looking to purchase or service their vehicle.

Ed

Oct 9, 2016

Bob is a great service man, always a reliable dealership, have bought at least 5 cars from this dealership over the years, always good for service and price. Will continue to come back to Wallace.

Mack Mills

Oct 5, 2016

The customer service was excellent as it always is. I would appreciate if it didn't cost so much to get older vehicles repaired; however, I understand the workers must earn a wage that is equal to their skills and their needs. The owner's ability to economically meet all of the company's expenses is the primary consideration.

William Azhari

Oct 3, 2016

Bob from finance was very negative in looking at the preapproved buying offer I brought - he was more interested in finding details that would not work than finding a positive solution - it was a total loos of time - I will never go back to this dealership

John Swisher

Sep 25, 2016

This is our second Hyundai experience with Wallace and Sheldon Merritt and it has been great. Sheldon is a caring and experienced sales rep and we appreciate him tremendously. Also, Bob in the service is a great, go to service rep. Thanks to everyone. We will be back.

F.D. Jones of Godsboy Enterprises

Sep 23, 2016

Did a lot of research and visited different county's looking for what I wanted and left out of a lot of dealerships mad because of the GAMES and DISHONESTY. I regrouped and sent out emails to 10 dealerships letting them know that I no longer was playing the game. A lot of phone calls and emails but only one gentleman responded with an honest phone call wanting to help me get exactly what I wanted...Lee Kurzen...gave me out the door prices of three vehicles I was looking at. He help me get into the one I really wanted and then when I drove down the price was the same. GREAT GUY and when he showed me all the features and options , I thanked God ! I was not going to get this package for the price I payed at any other dealership. I work with Penny in the finance department (GREAT LADY) and after that I dropped my rental off at Enterprise rental and Wallace group had a shuttle follow me down there to bring me back..Talked to Lee and thanked him for all he had done and off I went. I have a 1986 CJ7 Jeep that I love but my new baby has got me SMILING....ALOT. Much love to Lee Kurzen and the Wallace group and God Bless.Franklin Jones.....SMILING

Joseph moore

Sep 21, 2016

Always have a good experience and the staff are very cordial, the facilities are clean and I leave in a good mood

Perry Imber

Sep 14, 2016

I bought a 2012 srx and it was suppose to come with 2 keys and only received 1 it has been the better part on 4WKS and still no key, I have actually become bothersome when I show up and ask where my second key is and keep getting the run around. I would never expect this type of service from a Cadillac dealer. Even the lady who answers the phone has an attitude. The only person I felt was on top of things and really busted his butt was the finance guy. Parts department very helpful and pleasant. I have waited to write anything hoping it would be resolved but to no resolve, I called and asked for the GM and could only leave a message which I am waiting to hear back from at this time. I spent a lot of money on this car and missed a dent over the rear passenger wheel well and when I asked if there dent guy could fix it the answer I received was it is a used car not let us take care of that for you it should have been there in the first place, once again the expectation of dealing with cadillac you expect above and beyond but I guess not. I do not recommend this dealer do to the overall experience I have had dealing with these issues, even getting a tire sensor replaced that went bad the first few days a took the car. I also was never offered any kind of compensation for my time and gas when I said I would be there to pick up my key not even a phone call to tell me they did not have it yet.

Charles Grande

Sep 10, 2016

In the last two years I have purchased both my cars, a Genesis and an Azera, from Wallace. Your service staff is the best reason for coming back. I would particularly point to Bob Pickett who consistently demonstrates expertise in both car care and customer care.

S.Green

Sep 8, 2016

My Rep was Dawn, she was knowledgeable, respectful in diligent in her duties to provide services.Thanks,

Mr. & Mrs. Ross

Sep 6, 2016

My husband and I purchased two cars from Wallace Hyundai and the experience was awesome! Our sales person Scott Livingston was a pleasure to work with and he made the process so easy. We are two happy customers.

carmine asprino

Aug 30, 2016

We had the pleasure of meeting your rep Louis matos. Mr matos was the most professional salesman that I have dealt with in the last 30 years. He is a credit to your organization and I will gladly recommend him to all of my friends that are in the market for a new or used vehicle.

Don Gieser

Aug 30, 2016

When i arrived the service writer (Bob Pickett) had my info ready. I only had a maintenance appointment(oil change) but everything went well. I greatly appreciated the wash job.

John Hodge

Aug 24, 2016

Dawn was attentive and made sure that any concerns were addressed. Provided a loaner car while repairs/tasks were being completed. Discussed an issue with upholstery, accent band around arm rest. Provided suggestion on where to get repaired. Overall great visit.

Angela Robinson

Aug 23, 2016

My service experience at Wallace has been effortless, service personnel Bob is a gem, every thing is always explained up front and in layman's terms. I relocated to WPB and I still take the drive to Stuart, also the mechanics are efficient and pleasant.

Ron Faul

Aug 22, 2016

New car get ready service took way too long. Car should have been ready before I got there.

Barbara

Aug 21, 2016

Took care of everything I wanted done in a timely manner..

John Hodge

Aug 20, 2016

Fast courteous service. Dawn was thorough and attentive.

Lewis Mackes

Aug 18, 2016

I had the most incredible experience at Wallace Hyundai while looking for a new car recently. The sales consultant, Bill Getchell, was the most knowledgeable person and easy to deal with in the past thirty-some years of buying and owning vehicles. There wasn't a question or concern that he did not have the answer for and was all too happy to elaborate on anything we weren't completely sure of. I just recently had my first scheduled free oil change and the service department personal were just as good and professional as the sales department.

EARL SHERMAN

Aug 16, 2016

GREAT SERVICE--EXCELLENT SERVICE PEOPLE THAT DO I GREAT JOB FOR THE CUSTOMER. FULLY EXPLAIN IN DETAIL CORRECTIVE ACTION THAT IS EASY TO UNDERSTAND SO YOU CAN MAKE A DECISION ON YOUR OPTIONS.

Michael Morgan

Aug 16, 2016

Bill and Josh at EZ pay were great!They provided excellent help and services.

Stuart

Aug 16, 2016

I did not have an appointment but I waited for ,my service and very thankful for it. I was traveling a long distance and their service gave me peace of mind making it a safe trip

Elaine

Aug 15, 2016

I was treated with respect and dignity. They worked tirelessly to seal the deal.

Arvid Sundquist

Aug 14, 2016

Professional and pleasant experience. Very accommodating.

Agnes Frank

Aug 13, 2016

All good don't like buying cars this time was a good experience

jim

Aug 12, 2016

Appointment on time and service completed fast. No issues Nice lounge

Theresa Caputo

Aug 12, 2016

This was our first visit to Wallace. We recently moved to FL from NJ. Everyone was friendly and helpful in scheduling annual service on my Volvo.We also looked into options when my lease ends in November. I only wish that Volvo was offering a new model of my C70 in 2017. Theresa Caputo

Marie DeGrosa

Aug 10, 2016

Personalized treatment by the Volvo Service Advisor is always excellent! I am not just a number to her .... I am a friend a valued customer.

Elaine Morgan

Aug 8, 2016

Excellent ! The showroom was clean and neat and sales people friendly and helpful.Sheldon Merritt was wonderful. We bought our last Hyundai 8 years ago from him and we knew he was knowledgeable so we asked for him again. As before we received super treatment. He searched for a car from another dealer because they didn't have the color I wanted. I liked the fact that he didn't try to sell me one at the dealershipin a color I really didn't like.

Ed J.

Aug 7, 2016

Steve Shackley, my Service Advisor, is always very helpful, knowledgeable and courteous.

Happy Repeat

Aug 5, 2016

There was no pressure at this dealership. We owned a Hyundai before and was very pleased with it. After more than 102,000 miles it was time to maybe consider a new or newer one. Decided to lease.Everyone here was more than informative. They could answer any question we had and theservice people were very helpful too. Facilities are clean everywhere. Certainly would considergoing back here when the time comes.

Bruce Rosenberg

Aug 4, 2016

Dawn is awesome and a wealth of knowledge. Even though I did my homework on the Pirelli P7 Cinturato tires, she assisted in the final decision and validated the important points.

Kittybobbie

Aug 4, 2016

The salesman went out of his way to get the car I wanted and the best deal. I strongly recommend Wallace Hyundai for your next new car.

Molly Polo

Aug 4, 2016

Sheldon was so helpful and made the process extremely easy. This is my third hyundai through Wallace and I'm extremely happy with my decision!

Tammy

Jul 30, 2016

I have bought both of my last 2 cars from wallace they go out of there way to find what you want and to get you in it so your happy. Bill and Larry were the best at wallace Hyundai in Stuart

Mary Susan MacDonnell

Jul 26, 2016

This entire process was easier than I thought it would be. The people at Wallace Hundai are kind and professional. Everything was explained to me up-front. I knew exactly what to expect. I needed to have a rental car , whlie they worked on mine. That was also taken care of quickly. Overall, a great experience.

cliff blackburn

Jul 21, 2016

excellent service and warranty repair on both my santa fe and sonata.

Clint F

Jul 20, 2016

Bob my tech guy always does a great job never have any problems sometimes the service takes a little while but overall not bad at all

Nancy

Jul 20, 2016

Scott made the very tedious process of choosing and leasing a new car as easy and barable as possible. As I had my granddaughter with me I really did appreciate this.

Thomas Cherry

Jul 18, 2016

was very PLEASED with Scott Livingston's time and information spent on me. His detailed was most helpful in my leasing the Sonata SE. I juet wish there could be be LESS time spent onsigning ALL the forms.

Jeffrey Goldman

Jul 16, 2016

Had a very good buying experience with Mike he explained everything about the car and help me understand the computer aspects

Marcella samson

Jul 16, 2016

4th Hyundai, 3rd from this dealer. Always great no pressure. Very helpful and knowledgeable about both vehicle and financing. Sami and Garth were both outstanding

CAT

Jul 9, 2016

I had a great experience leasing my Santa Fe! Scott Livingston was informative professional and a pleasure to work with.

Melanie

Jul 8, 2016

Friendly service, clean waiting room. I would recommend this dealership to a friend.

Nancy & John Fleming

Jul 7, 2016

Very satisfied Hyundai vehicle owners for several years. Our sales rep Shawn managed this deal very efficiently.

David Peckham

Jul 1, 2016

Bob Pickett my service advisor is very professional and knowledgeabl.

Richard L Fox

Jul 1, 2016

I was very satisfied with the entire experience of leasing my second Hyundai Santa Fe Sport, the second one with Wallace Hyundai of Stuart

Dan Girard

Jun 27, 2016

All work done in a timely manner. An appointment was set up in advance and my car was taken in on my arrival and all work was completed very efficiencly.

robert s masse

Jun 24, 2016

Mike Stephans was thorough and very helpful in my deciscion to purchase.Very comfortable,no pressure. My second car from Wallace.

Carole DeRizzo

Jun 23, 2016

Great experience, staff friendly, very helpful and accommodating.

Dr.J

Jun 23, 2016

Concierge pickup and delivery makes all the difference

Lori B

Jun 21, 2016

Ask for Scott Livingston- truly the best person to work with. Went the extra mile every step of the way!!!! Truly professional.

Sharon Kraemer

Jun 21, 2016

Purshased a 2017 Santa Fe Limited Ultimate. We are on a road trip in this vehicle, and we love it! Salesman explained all the features one by one. His knowledge of this car and his care in imparting his knowledge to us made us confident in starting our three month road trip 3 days after purchase.

Maggiepbi

Jun 18, 2016

Very pleased with purchasing my car from Wallace. Also when I had the car serviced, it was quick, efficient and excellent! The staff are very friendly and professional. I am glad to do business with Wallace Hyundai.

Alan Finkelstein

Jun 16, 2016

Very professional and cared for our every needs. Worked diligently to get us the best deal.

Gordon Craig

Jun 16, 2016

I would buy another Volvo through this Dealer when the time comes.

James Cestaro

Jun 16, 2016

This is the 6th time that I have bought or leased a vehicle from Wallace Hyundai.They have always been wonderful to deal with and have made buying or leasing a Car great. My sales person was Bill Getchell and what a pleasure it was to deal with him and Gary Bauer in finance. Keep up the good work!

Ted O'Hara

Jun 8, 2016

Great Service Bob my service person was very helpful got me a rental so I could get to the Airport after my low tire presure light can on I am very glad that I have Road Service if I ever get bad tires

Tonya Hughes

Jun 7, 2016

Excellent service team!! Very accommodating and friendly.

JILL

Jun 4, 2016

Dawn, in the Volvo service center, is friendly and efficient. She always makes my service appointments enjoyable. I love having access to a courtesy car as well. It allows me tokeep working while my car is being cared for.By the way, since December 2010, I've bought 4 vehicles from Wallace. Each time, I've had a great experience! Three of my cars were sold to me by Angel Hernandez... he's the best! He always finds me just the right car! I will definitely return to him for my next purchase.

Cidalia T

Jun 3, 2016

Enjoyed total lease experience both sales people I worked with were professional They spent time explaining every detail of my lease optionsDuring test drive with Luis he went over every function on the car Making the process very simple.

Denise G.

Jun 3, 2016

I was in for service this week. Everyone was very accommodating and friendly. Nice experience. Kept me informed of everything they were doing to service my MKC. Washed my car and it looks terrific! Thanks.

Doug f.

Jun 3, 2016

Louis m was more than professional in doing the little bit extra to make the experience painless

Moseys

Jun 2, 2016

Dawn is fantastic. She remembers our names, gives us personal service, is efficient and helpful!

Kathleen Okraska

Jun 1, 2016

From the greeter to the salesperson (Shawn Liggett) to the financial officer (Jerry), I could not have experienced a more pleasant, relaxing, genuinely positive process. This was my first experience purchasing a vehicle as a widow. There were no high pressure tactics or eye-roll attitudes regarding dealing with a woman. Shawn Liggett is an outstanding salesperson with a very caring personality and a complete understanding of the product he sells.

Sally Moore

May 31, 2016

Dawn is very responsive and helpful.I have been in several times recently, and have always received quick service.Thank you

Henrietta Reiber

May 28, 2016

Julie and the service department employees are the best! From the time I enter the facility until I leave, I always have exceptional service! Julie checks with me if there is a problem with my car, we discuss it and I make a decision. I always have had my car service at Wallace. I will continue to use Wallace for my service.

Nick

May 27, 2016

Salesman Mark Bomba was very cooperative in helping me secure another lease vehicle for the monthly limit I could afford.

Priscilla mullins

May 26, 2016

Auto butler was good. Car was not cleaned that well inside

Shane

May 23, 2016

Wallace does more than sell cars they take care of them. My car was dropped off for detailing and come out looking like new. I am a very happy customer.

Diane

May 22, 2016

Wonderful people from the person who helped me pick the perfect car to the service department who has been honest & courteous. Would definitely buy my next car here

pete pace

May 22, 2016

bob is always accomitdating i did not have to wait long and my car was cleaned very well and did not take long

Jose

May 18, 2016

great service! And a excellent salesman. We will comeback to buy another car

kaarina wardell

May 17, 2016

Love my new car. Ron Reed was very patient and very helpful.

Alissa

May 15, 2016

I never mind waiting for my car! They always update me on what's happening and give my car a complimentary wash and vaccum!

Richard Hammer

May 13, 2016

Excellent service. Appointment was easy to arrange. Car was checked over and service was done in accordance with my schedule. Great car.

Debbie North

May 11, 2016

Car was purchased here at this dealership 5 years ago service dept. and customer service with Steve has always been exceptional.

Ben Merritt

May 7, 2016

Of all the Volvo dealers I could go to, Dawn Schneider, the Volvo Service Manager at Wallace Volvo, is the reason I keep coming back. Dawn is highly professional, smart, helpful, honest, and goes that extra mile to make sure the customer well serviced and satisfied.

Myra Walls

May 6, 2016

The service was done timely and I was made aware of an alignment issue and steering issue. The alignment issue was promptly corrected and due to lack of time on my part, I have an appointment to have the steering issue corrected.

Thomas Edwards

May 6, 2016

Came in for service & a part replacement covered under warranty. Work completely & vehicle washed & vacuumed. Vehicle looked great, Lease was ending next month, so checked with dealer about turn in procedures and went home that day with a new leased vehicle. SATISFIED customer.

EARL SHERMAN

May 5, 2016

EXCELLENT SERVICE PEOPLE, GREAT UNDERSTANDING OF PROBLEMS AND HELPFUL EXPLANATIONS.

Jeannine Salek

May 5, 2016

I have always received very excellent service from Wallace Volvo. Have purchased several cars from them and have had all of them serviced at Wallace. The personnel are always helpful, courteous, and excellent at their jobs.

TED FROM MAG LAKES

May 4, 2016

TREVOR WAS GREAT, I LOVE MY NEW MKX WITH ALL THE BELLS. AS A PREVIOUS WALLACE LINCOLN CUSTOMER IS WAS GOOD COMING HOME. THEIR SERVICE DEPARTMENT IS SECOND TO NONE. I WILL MISS MY 40 MPG HYBIRD. ITS TIME FOR LINCOLN TO MANU A HYBIRD SUV.

Keith Boudreau

May 3, 2016

The best experience I have ever had. I love Wallace !!!

CL 12 Elantra

May 2, 2016

so many things when wrong for a simple repair of a door handle, 4 weeks later still not fix.They dont communicate whit the costumer, I have to call them to see the status of the parts and when can my car would be fix over and over , so mad I better stop.

Jan Sorokowski

May 2, 2016

Excellent Service in the Service Dept.....as always! Dawn was helpful, expedient, and was able to arrange a loaner car since she had to keep mine overnight to await arrival of 4 new tires that I needed. She even told me how I could obtain a rebate from Volvo & Pirelli. I have never had less than 5 star service from Dawn.

Robert Von Ohlen

May 2, 2016

Sheldon was great and very informative. I had a pleasant experience and would definitely recommend this dealership to anyone purchasing a vehicle. Nothing negative to say about the whole process.

Artie White

May 1, 2016

Wallace Hyundai is the best dealer on the Treasure Coast, repair service the best, Bob, that takes care of all my needs, Gary the General Manager the best, nothing to big or small, is glad to assist, Great Company

Judy

Apr 30, 2016

Always very friendly. Do only the necessary repairs. Told me I could go a little longer before replacing my brakes when I was prepared to have to do it this time. Clean shop.

Bill

Apr 26, 2016

Process was efficient and professional. Took no time at all..

good looking

Apr 26, 2016

Love my new car, great experience with salesman. very helpful and patient. would be happy to do business again with Wallace Hyundai

S. Rosecrans

Apr 26, 2016

Highly efficient. Service was provided in a timely manner. Explanations were given for services being provided. All my questions were answered.

Debbie Kaikaka

Apr 25, 2016

As always the service department is more then accommodating with hours and when they say the job will be done it is. They keep you updated and cant be more helpful with explaining what was done and what will need to be done in the future. Always a pleasure to deal with. Debbie Kaikaka

Deb

Apr 23, 2016

Great service as usual. I was in and out in an hour for an oil change and two safety recall. The waiting area is nice and the gentleman who took my information updated information to me a few times. Highly recommend Wallace of Stuart.

John obrien

Apr 21, 2016

Awesome fair and quick service although no loaner car provided

Gary B.

Apr 18, 2016

Great dealership! Sales and Service Departments are top notch!

tom mcguire

Apr 18, 2016

wonderful, painless experience.sales person was extremely knowledgeable ,friendly and truthful.would buy another car from him in a heart beat.

Misty1

Apr 12, 2016

Overall is was great. I test drove the mazda cx3 and loved it. The only downside was the pushy-ness of the salesman I delt with (I get it you have to sell a vehicle.)

Red

Apr 11, 2016

Wallace Hyundai of Stuart is a great place to buy a vehicle.

Darlene

Apr 10, 2016

I have to bring my car for the auto butler every 6 mos. for a rewax application. It's a process . They always do a great job and always let you know how long it will take. They have always have been on time.

Thomas L. Brown

Apr 9, 2016

My wife and I have bought many Volvos from your firm and it has always been a good experience. Our purchase this week was as well. Thank you, Tom & Emily Brown

Cyndie Hektner

Apr 6, 2016

My best car buying experience EVER!!!George Warrack is a superb salesman!!!

John

Apr 6, 2016

AVOID! AVOID! Worst Service Worst Sales Worst Customer service

Robert

Apr 5, 2016

Jim Powell was very attentive. Very interested in what we had to say and what we really wanted. He worked very hard to get for us the vehicle that we love today. Jim was always available when we had questions. He never seemed frustrated. He made sure that we understood the car. Any question that we had about the car..he answered. The process of buying a new car was a good experience..because of his knowledge. We loved the experience.. Jim also helped our son get into a used car also. He treated our son as if he were his son. Took time to talk to him..to get understand what Edwin wanted. This being his first time buying a car. We thank you for the experiences..and for having Jim in your team..

Sheila

Apr 5, 2016

I had a very pleasant experience in the buying process at Wallace Hyundai in Stuart Fl. This will be my 5th purchase here. I am extremely happy with all of my purchases. This experience has got to be the most enjoyable yet. No hassles, no pushing, no going back and forth with pricing. I can't say enough about our sales representative , Louis Matis. I actually enjoyed the buy. :-)

Don Kaull

Apr 4, 2016

It was a very good experience. I would highly recommend Wallace Hyundai to anyone.

Alex Millar

Apr 1, 2016

Great service with a smile! Promt performance. Friendly, helpful and knowlegable staff. Great facility and service.

Larry M

Mar 30, 2016

Went in for oil change, near lease end. Was just looking at new hyundais . Ended up with new car ,new lease. Great deal. Third car from this dealer, '06 Sonata (paid cash), 2013 elantra, lease with lots of toys Now 2016 sonata sport. Sales& service people exceptional.

Richard & Sonia Larsen

Mar 30, 2016

We had a great experience in purchasing our new car. Our sales agent was knowledgable and made us comfortable with our choice.

TRACY A FRANTZ

Mar 30, 2016

Everything gleams in this dealership and pricing very fair!!! I always seem to have a coupon for $19.99 oil change and free car wash. My boyfriend drives an Accord and his oil change is $40!

David

Mar 29, 2016

First class service and attention to detail from all the service writers and service manager!! The quality of service work is exceptional.

Nick Notte

Mar 27, 2016

We love Wallace and especially Dawn in service. You have our business for life!!!

D. Heredia

Mar 26, 2016

I come in for regular servicing, and the staff (from scheduling to payment) are always polite and professional.

Marilyn

Mar 24, 2016

This is the 2nd time we've used Wallace Hyundai & Shawn Liggett in our purchase of a vehicle. Shawn goes above & beyond to please his customers - a true gentleman & very personable.

Vinesh

Mar 24, 2016

Service was fast, quick and efficient. Everything was done professionally.

Pat

Mar 20, 2016

I went in for a oil change and other minor repairs. I though I would need new tires and told Tony that I thought I did. He called to tell me that my tires were still good and probably next time I have my oil changed that I would likely need tires then. There are not many places could you take your car and tell them you think you might need tires but they are honest and say not yet. I have always had great service at Wallace.

Howard Ashby

Mar 19, 2016

Great experience. Polite staff. Great service. Nice lounge.

Mr and mrs McKenna

Mar 17, 2016

Shawn was an asset great salesman. Personable and knowledgeable.

John and Trish lamparter

Mar 15, 2016

This is or second time we had the pleasure to work with dirk . He is a wonderful person to deal with I recommend Wallace Volvo to many people , and especially Dirk, he's the BOMB !

Leo Hart

Mar 15, 2016

Wallace Volvo made buying my new car so easy, with truly exceptional servie!

Joyce

Mar 13, 2016

The salesman was extremely helpful and not at all pushy. He was very knowledgeable about the car and spent a lot of time with us going over all of the features. He made the buying process very easy.

Arthur Campbell

Mar 9, 2016

Bob was very good at the service desk,the service was great,I would recommend Wallace to anyone.A pleasant experience.

DR. ROBERT HARRIS

Mar 9, 2016

OUR SALESMAN TRVOR HYLTON HAS SOLD US 5 VEHILES IN THE PAST 18 YEARS. WE PURCHASED A LOADED MKC THIS WEEK AT A FAIR PRICE THANKS TO DENNIS RAFFERTY AND TREVOR TOO! THATS WHY WE KEEP COMING BACK! SINCERELY DR ROBERT HARRIS

Jackie H.

Mar 9, 2016

My salesman Sheldon exceeded my expectations in helping me get into my 2016 Veloster! Love it.

Sheila

Mar 9, 2016

Wallace has such a great experience from start to finish. Getting service is easy. Love that you can call in for an appointment. Oh and love the free car wash!

Darren

Mar 3, 2016

Great experience! Highly recommended & excellent customer service!

Kathy oneal

Feb 27, 2016

Very helpful, organized and professional group of people. Always satisfied when I come here.

kAROLo

Feb 25, 2016

Service was completed in a timely manner. Staff very polite & efficient.

Virginia

Feb 25, 2016

Love this store. The people are friendly, efficient and competent. So refreshing!

Dick Janes

Feb 19, 2016

I have used many service dept. In the past. By far, yours is the best. Julie is a great asset to your organization. She is ALWAYS cheerful, pleasant and extremely helpful. You could never ask for anyone any better.

Eddie Jimenez

Feb 19, 2016

Staff is very accommodating and eager to help you any way they can.

Bill Lang

Feb 18, 2016

Quality service in all respects. Great car. Was promised a before things and sales rep followed through to ensure I received what was promised. No complaints here!

Delfina V DeSimone

Feb 13, 2016

Since I am an out of state visitor to this dealership and have used Wallace on previous visits I find the dealership and the service rep exceptional.

Kathy Costley

Feb 10, 2016

Wallace Hyundai is an extremely clean and efficient dealership. My service advisor Tony was extremely helpful and professional. I was there from out of town and an unexpected problem with my vehicle. He promptly contact me, provided me with a rental until my vehicle was finished. It is worth the drive from Miami, FL to Stuart, Florida (120 miles) to have this dealership maintain my car.

pat L.

Feb 10, 2016

it was a pleasure to deal with wallace .They were fast and polite and very nice

Janice giles

Feb 8, 2016

The salesman my Jim, was very straightforward and helpful, making the process very comfortable.

John

Feb 5, 2016

Service area and personnel are friendly, courteous and easy to deal with.

Bernie Krause

Feb 3, 2016

This is the fourth Hyundai purchased from your store we have been very pleased with the way we were treated most of the time obviously or we would not have returned.We were Stuart jeep customers for years and pleased with all the great things they did to make getting a car painless.Wallace Hyundai has taken over and we are loyal customers and refer friends and family to your store.

Carla

Feb 3, 2016

Steve is very helpful and they got me in and out very quickly.

Cindy Capwell

Feb 3, 2016

Dawn the service manager at Volvo in Stuatt is exceptional. Her honesty is what will make me come back and purchase another Volvo Cindy Capwell

Miriam De La Lastra

Feb 3, 2016

On January 28,2016, my husband and I decided to visit Wallace Hyundai Stuart, seeking for a car deal base on a letter received from Mr Marvich, General Manager. We were referred to Mr James Powell, Sales & Leasing Consultant. - Mr Powell was very courteous and diligent during the leasing process; he showed been very knowledgeable, clarifying all our concerns and questions in a very please way; the above mentioned was a very important factor in our final decision to lease a Hyunday Elantra 2016. - We would also, like to mention the attention from Mr Mateo Pensa, Business Manager during the financial process, in regarding the explanation of each one of the documents before been signed.

Edith Collins

Jan 30, 2016

This is my fourth Hyundai car purchase. The last two have been purchased from WallaceHyundai in Stuart, Fl. Sheldon has been my sales person and it is because of him and hisprofessionalism and his no pressure approach that I returned to Wallace to purchase my most recent Hyundai.

Phyllis Brandano

Jan 30, 2016

Wallace Hyundai is always professional. Bob in the service dept is always courteous and capable.My replacements took less time than expected and I am always pleased with the results. A great organization....

Bob MC

Jan 24, 2016

Hands down the easiest, most pleasurable car buying experience I have ever had! Salesman Billy Weston, and the entire Wallace Hyundai staff are simply the best. I was asked which vehicle I was interested in, and how much I was planning to spend, and I was then given an offer that was practically what I had asked for - including a more than fair trade in offer for my vehicle. No back and forth. No hassles. No aggravation. Unfortunately, there was one problem though... They did not have the color that I wanted in their inventory. Would I be pressured into buying a car that I really didn't want? No - they got the vehicle in the color that I wanted from another dealer by the next day! Thank you Wallace Hyundai !!

David

Jan 18, 2016

The service writers and service manager are very knowledgeable, friendly, courteous and easy to talk with. These folks go out of their way to help with your individual needs. The service department is highly organized and on top of the game!!

Nancy

Jan 16, 2016

We looked online to build our Hyundai and it took us to two dealers in the area. We decided to go with Wallace as they were given a 5 star on previous reviews. We were contacted by Scott Livingston. He made our process of purchasing our car very pleasurable. Price was great and he found the car we wanted with all the items we wanted. We will purchase our next vehicle from Wallace again

Gayle Phillips

Jan 14, 2016

Buying my new XC 70 from Wallace of Stuart could not have been easier. Dirk and Bill both did an outstanding job of educating me on the car and its software (Platinum package). I financed 90% of the purchase price and Wallace's financial person had absolutely everything lined up when I arrived; all I had to do was sign. The experience was a breeze from the time I wondered into the showroom until I walked out with the keys.

John Van Cora

Jan 10, 2016

Always treated above and beyond by Service Department.

Kathryn Jenkins

Jan 10, 2016

Pleased with experience of purchasing new car. Everyone was friendly and knowledgable from greeter to salesman. Feel that I got a good deal on a very nice car.

Daniel C.R. Jr.

Jan 9, 2016

I went out for a Television and drove home in my new Hyundai Genesis Coupe. Thanks largely in part to the incredible customer service I experienced at Wallace. The team was extraordinarily accommodating and professional in every aspect. "Don't push me, is my car buying motto." That standard was met at Wallace. I would recommend this buying experience to anyone.

R

Jan 9, 2016

Great place to buy a car. Salesman was not overbearing and took the time to review aspects of car

Ricky

Jan 7, 2016

Great customer service and very helpful. Would of liked a walk through of the car when i got it but other then that great person to get a car from.

Steve

Jan 7, 2016

You owe me a car wash. When may I bring my car in and how long will I have to wait for it. The waiting room could use some new furniture. The men's and probably the women's restroom could use some updating. A few vending machines with soda and snacks would be a good idea. Free coffee if you already don't have it. I do enjoy your pick up service, then most of the dealers around here have that as well.

Phillip Nichol

Jan 6, 2016

George Warrack was very knowledgeable about the car , and pricing and financing .we had a good understanding about every thing that allowed us to make a decision to buy

Murray Kornet

Jan 3, 2016

They found a problem I didn't detect myself with steering. Car under warranty and repair is covered. Scheduled to have it fixed.

Bob Welsh

Jan 1, 2016

Service Team couldn't be more professional or personal!

Catlover

Dec 31, 2015

This is the 4th or 5th car that I have bought from this dealer. I have been extremely happy with the customer service, sales staff and the quality of the vehicles. I would most definitely recommend this dealership 100%.My salesman for this sale was very professional and knowledgeable and assisted me tremendously as have all of the others I have had experience working with in the past.

Dodge Durango

Dec 29, 2015

Great place to look didnt buy a car but have good cars on there site. Just was too far a way for me too visit very nice people though

Stewart K.

Dec 26, 2015

My son's 2013 Genesis was brought in for it's scheduled Auto Butler application. Bob was his service adviser. There were some other issues that required attention and Bob made sure that every issue was addressed. My son said that the car came out looking show room new. He said that the work was done efficiently and expediently. He doesn't live in the area but he said that he would bring his Hyundai to Wallace for servicing. This is one of the reasons that our family has purchased four Chevrolets and two Hyundai vehicles from Wallace of Stuart. On behalf of my son Scott, I want to thank Bob and the entire staff of service advisers and technicians who keep our cars looking good and running good. Respectfully; Stewart Kaltz

Bruce R

Dec 23, 2015

Awesome. Great service, friendly and even a car wash!

Daniel Mulvihill

Dec 21, 2015

Purchased a lease on a 2015 Hyundai Genesis sedan and had an exceptional all-around experience at Wallace Hyundai of Stuart.

Wayne and Betty

Dec 20, 2015

This was the first time I took our Lincoln in for an oil change. They not only changed the oil, but also checked the vehicle from bumper to bumper, rotated the tires, washed and vacuumed it. Additionally, they also invited the customers back into their lunchroom to help ourselves to the food that had been catered in for their Christmas party. It was the week before Christmas. They went above and beyond the usual customer service. I highly recommend them!

CLIFF BLACKBURN

Dec 19, 2015

VERY PROFESSIONAL SERVICE, FRIENDLY AND COURTEOUS. EASY APPOINTMENT TO SCHEDULE. EXPLANATION OF WORK VERY THOROUGH.

Michael Morrison

Dec 18, 2015

Great Job on my cars this week. we took in one volvo Thursday am and the other Friday am. We like this location much better then the West Palm Volvo location.

Calvin R. Meeker

Dec 17, 2015

Consistently exceptional service! I have been a customer for a decade and this dealership is the best I have found.

Jill

Dec 16, 2015

My car was serviced promptly, repaired, and returned to me cleaner than I left it. The staff was friendly, especially Dawn in Volvo.

Bob H.

Dec 10, 2015

I was taken on time,and the service was done almost to the minute that the said it would take.Bob always takes excellent care of me..

Thomas Brown

Dec 10, 2015

I purchased new tires for my 2014 Volvo. The work was done on time and as I expected it would be. I have purchased and had the dealer sell me my last 4 or 5 Volvos.

Stewart K.

Dec 9, 2015

Whenever my 2014 Hyundai is serviced by Wallace Hyundai of Stuart, Fl; I'm confident that I'm getting the best in customer service, attention and satisfaction. My advisers Tony, Steve and Bob are always available to address my concerns. Customer satisfaction is their number one priority and they always make sure that my Hyundai is operating at peak performance. I want to commend the advisers, the technicians and the entire staff of Wallace Hyundai service department. My family has purchased six cars from the Wallace family since 2009 and I wouldn't conduct business with any other dealership but a Wallace dealership.

Chris

Dec 5, 2015

Dirk Gilbert is extremely knowledgeable and passionate about selling Volvo. He went above and beyond what he needed to do to make sure that I was treated fairly and respectfully. I would recommend him and Volvo unequivocally to my friends and family.

DrMike54

Dec 5, 2015

We just leased our second Volvo XC 60 from Dirk Gilbert and Billy Weston. Every aspect of the transaction was seamless, and they made it happen in just a few hours. Their business office manager explained every aspect of the transaction, and we got a great deal. Each and every time we brought our 2013 XC60 in for service, Dawn ensured that everything was tended to and the car was ready when promised. I only wish all merchants were as customer focused, efficient, and friendly as Wallace Volvo (sales AND service).

Mauro Matonti

Dec 5, 2015

Quality service. Good turn- around for service performed. Service personnel: Steve Shackley was excellent and very courteous

The De La Lastra

Nov 29, 2015

For the last 2 years I had been taken my Sonata to Wallace Hyundai service center and always I received excellent services.

Judi Brody

Nov 22, 2015

we have always received excellent service from Wallace Volvo.

Davepediatrix

Nov 21, 2015

I bought a company vehicle through Sheldon Merritt at this dealership. Since it was purchased through my corporation, the completion of the paperwork was quite complicated from a logistical standpoint. The process took almost 2 months (no fault of the dealership). Sheldon hung in there every step of the way and was very cordial throughout the entire process. I was impressed with his professionalism. I am completely satisfied with the entire buying experience.

Linda LaVelle Bennett

Nov 9, 2015

Jim Powell my salesman made it easy for me to buy a car. I always hated the process, and Gary M and Jim helped me along the way. I had a terrible experience from Mercedes from leasing and this time I bought my car! Thanks to Jennifer Davis, Jim Powell and Gary M I am now the proud owner of an Elantra! I love my new car!Linda

D. Cass

Nov 3, 2015

We recently purchased a new 2016 Sonata from Sheldon and John. The service was exactly the same, exceptional, as it was in 2006 when we purchased an Elantra. Our family will continue to go to Wallace in Stuart as the cars are dependable and the customer service is A rated!

Frank LeBlanc

Oct 31, 2015

Excellent service. Quick check in. Friendly courtesy driver. Service writer pleasant and knowledgeable

Jeff Jones

Oct 31, 2015

As usual, my service experience at Wallace Hyundai of Stuart was exceptional.

Elaine Hobe Sound

Oct 25, 2015

My car stalled unexpectedly in the middle of US1, I immediately drove to the dealership. I was greeted right away, and I opted to wait in the lounge to find out what was wrong. I feel my problem was taken care of in a timely manner and my suspected problem was explained clearly.

Vince L. A Lincoln buyer and many years an owner

Oct 24, 2015

Well done will recommend Wallace to all my friends

Peter & Cecile Gahan

Oct 23, 2015

Wallace did a great job of getting the dens out on both our cars. We were very happy!

WI4J

Oct 21, 2015

Exellent service!!! very pleased the results. Wou,;d recommend this dealership to anyone.

Sant Fe Owner

Oct 15, 2015

Brought my Sante Fe in for routine Auto Butler, had oil change. Always courteous and friendly.

am

Oct 11, 2015

Received Excellence service, and I was able to make the appointment last minutes!!!

JKR

Oct 8, 2015

I've purchased 4 cars from the Wallace auto group in the past 5 years, 2 Mazdas, 1 Jeep, and 1 Volvo. I like that they have a variety of makes to shop from. Each of the cars I've purchased has been pre-owned and they're always in great shape and priced right. I will be back for my next purchase

Marcia Munzing

Oct 8, 2015

working with Billy was a pleasure. he is a true professional. I am very happy with my elantra

Susanne Hayslip

Oct 8, 2015

Quality service. Good turn- around for service performed. Service personnel: Dawn was very courteous.

Steve S

Oct 3, 2015

A good experience with the purchasing of our car. Billy did a great job and covered all of the basis.

Bobski

Oct 1, 2015

Every time I have been in for an oil change or warranty service they are the best! They greet me very nicely. Very thorough, courteous, and concerned. Always get a free car wash, The service manager goes over in detail with any repairs. Waiting room atmosphere is very nice, TV, coffee, water, newspapers, magazines, etc...

Doug Stermer

Sep 19, 2015

Took my Lincoln MKZ hybrid in for a routine service and the personnel I dealt with were very professional and the job was completed in a timely and professional manner!! Can't say enough good about the entire visit/experience!! Julie was awesome in handling the entire visit/experience!! Thank you all so very much!

Rick Welker

Sep 5, 2015

Wallace and the staff made the entire buying experience easy and comfortable. I have always dreaded car shopping but I have made my last two car our ashes from Wallace and could not be happier.

J & G Palm City, FL.

Sep 3, 2015

Was always quite apprehensive about even exploring the possibility of purchasing a NEW vehicle. But to our surprise this purchase went without a hitch & was possibly the first time in the long list of car purchases that we did not seem pressured. Our sales rep. was always up front with us......

Blanchard

Aug 31, 2015

A Tropical Storm was headed my way and my passenger window would not go up. I have no garage. My car has to sit out in the storm. It was a Saturday. I did not have an appointment. I drove to the dealership and they fit me in. I had to wait 2 hours because there is no rental service on weekends. But they replaced the motor and I returned home safely.

Larry Flowers

Aug 27, 2015

William and the lady ( Not good with remembering names ) have all ways been helpful and knowledgeable in their field of work. They make you feel at home. Service is 100 per-cent plus.

Happy customer

Aug 25, 2015

Ask for; Bill Getchell or Sheldon Merrit. You can't miss we either guy. Great from start to finish.

Frank J

Aug 17, 2015

Efficient, agreeable, and courteous, great deal! Easy to negotiate with, understanding of my needs and budget.

Ken

Aug 3, 2015

Julie is one of the best service advisors at quick polite service at Wallace. I can count on her to give me the best advice and a quality experience when I need service on my MKX.

Ken PSL

Jul 6, 2015

Julie took care of everything. A service car was reserved for me and I was in and out in no time at all. The repairs were made in a timely fashion and professionally completed. I am completely satisfied with the job the dealership did and the short amount of time it took to resolve the problem.

Coolmusic Beth

Jul 1, 2015

The service was great and everyone was very friendly and easy to talk to.

Meryl R

Jun 27, 2015

From the moment that I got to the dealership to when I left with my new car I had a wonderful experience. Adam, my salesman took great care of me. This was the first time that I ever felt relaxed in a dealership. I never felt intimidated at any time. Adam showed me several models as well as all of their features. I left knowing that I got the right car for me.

MitchB

Jun 27, 2015

We truly had a five-star experience when purchasing our Durango from Wallace Stuart. Jimmy Pescatore was our liaison. He was super-friendly, cool, and an absolute professional. With a two year-old daughter and driving up from Delray Beach, we needed an accommodating group to help us make a good decision without being pressured. Being a time-sensitive decision as well, we were hoping not to feel the squeeze. Jimmy made sure that did not happen. Not only was he patient, but he brokered smooth dealings with the other Wallace departments. Rafael in financing was awesome. He helped us understand the numbers and addressed any questions or concerns we had. Penny wrapped up the deal without hitting us over the head with unnecessary up-sells. There was no propaganda. She explained our choices and let us make our own decisions. All in all, we could not be happier with our experience and our purchase. The good people of Wallace Stuart took _great_ care of us. We're loving this new Durango and what we paid for it. I recommend these guys all day. Make sure you ask for Jimmy. You won't regret it!

Drew Blake

Jun 23, 2015

Had a problem with my 2013 Hyundai Santa Fe GPS/infotainment system...not Wallace's fault by the way...came from California! Wallace not only provided the updated GPS version but replaced the entire hardware (radio plus) at no cost to me. My only out of pocket expense was $16.70 to activate the new radio. I'm very pleased and will certainly continue to have them service our Hyundais. (We're a 3 Hyundai family by the way.)

Fasabel

Jun 23, 2015

I have owned 2 Suburbans and now a new Tahoe. These vehicles have never been serviced anywhere other than Wallace n Stuart and I have always received highly professional, friendly and effective service. In all three cases I tried to purchase my vehicle there and was treated unprofessionally, talked to as if I was not very bright and rudley from the sails manager. I will not try there again even if I choose to buy another Chevy product.

SJJABS

Jun 23, 2015

Recently had my six month Auto Butler application on my 2013 Genesis. The process didn't take very long and the results were nothing short of amazing. Drove away with a " Show Room" looking Hyundai. My family has purchased five vehicles from Wallace; Three Chevrolets and two Hyundai. Our thanks go out to our advisor, Bob, and the Wallace Hyundai service technicians who performed the service on our car. Ajob well done!

Carlos

Jun 21, 2015

The experience of buying our black 2015 Chevy Volt at Wallace Chevrolet was very very good. The staff was friendly and answered any questions we had. Our salesman, Ricardo, was very helpful in making our buying experience a good one. He showed us both of the Volts Wallace had, and helped us to get the best deal possible. We purchased the Volt through USAA,a process which Ricardo was familiar with, making the purchase quick and easy. We definitely recommend Wallace Chevrolet to anyone looking for a New or Used Chevy. I only rated the facilities as good because the building is so old and Wallace Chevy deserves an upgrade.

nancyy 'Safe and Secure'

Jun 17, 2015

I recently took my car to Wallace Lincoln because I thought my right front tire was about to come off. I was driving and heard a terrible noise in my tire.. When arriving at the dealership with my concern, the customer service representative drove the car but didn't hear the noise. He had all of my wheels checked. When I left I felt assured and safe to drive my vehicle again. Thank you for your concern and service.

Golfwitch

Jun 16, 2015

Wallace provides superior service and is very accommodating in scheduling appointments! We very much desire this facility even for our Ford Taurus!

David

Jun 8, 2015

My scheduled first new vehicle oil change appointment was right on time and completed in a timely fashion. The service department places temporary protective coverings over both the driver seat and floor. The service writer communicates with the customer very well from start to finish. The service manager is available to assist in any matters. Without question, the service manager runs a well organized and skilled service department.

Lynne N

May 31, 2015

This past week we have purchased our 8th car from Wallace Auto Group. Our entire family drives Wallace. My husband and self and all our kids. Great buying experience every time. The staff always works their hardest to meet our needs and every vehicle has been completely trouble free from new to used. We love being part of the Wallace family!!! Highly recommend them for a great, honest buying experience.

Laura O

May 29, 2015

This is my second car purchased from Wallace. Both times buying process was smooth, no stress. Advised salesperson what I wanted and he showed me around the lot until I found the car I wanted in the color I wanted and the price was good also!

caroline mcwilliams

May 28, 2015

our salesman Sam Mudd was outstanding. We enjoyed the time.

Big Mike

May 13, 2015

I have bought three cars from them and the reason is they are local, fair and always address my concerns without hesitation. Louis Mato and Lee Smith are an assest to the Wallace Auto Group. They are real folks with real families and can appreciate when I bring my 18 year old son in to look for a vehicle. When my son would get all geared up on a car we would have Louis (EVEN THOUGH HE WOULD HAVE TO TRAVEL TO ANOTHER WALLACE LOT) take it for a spin and get his opinion on care and condition. He would get right back with me and tell me not in the condition that he knows I would like as I am OCD and anything I purchase even used must look showroom kept. Not only did my son and I get the Mustang we had been looking for, for over a year but we now have two friends that my son knows and trusts because they treated him like a man and not like a boy. Lee and Louis have certainly exceeded our expectations and Mr.Wallace should be proud to have them on his team!

Claudia

Apr 29, 2015

Bruce was the salesman and at first I didn't understand about how to lease a car. But he and the manager and finance man cleared up my confusion and I got the car. Bruce was a gentleman throughout and I would definitely recommend him to you. I am an older lady and believe me, if I am satisfied, others will be.

DonF

Mar 7, 2015

Scott Livingston did an excellent job in selling us this car. He met our price, gave us a fair trade in on our old car, gave unbiased recommendations for options based upon his experience with his own Genesis. We did not expect to buy on this visit and hadn't driven our trade in to the dealer. When the deal was complete, he drove with us home and picked up our old car. Scott took a lot of time to explain in detail the many features of this car and set up the optional adjustments both in the dealership and on the road. He laid out all the options for lease or purchase, and we found the lease option a no brainer. He introduced us to the their service area and one of the service managers, as well as the general manager.

Harry S

Mar 2, 2015

100% satisfied. Every issue handled in a courteous and timely fashion.

William rich

Feb 27, 2015

We are not happy at all with the purchase of our Cadillac We have taken it back this will be the third time for repairs Never rode in a car that you feel like it's going to stall out as you're driving or at a stop sign and it's going to stall out I feel like we are driving for our life and it's not to be trusted the car very disappointed with the Cadillac!

Paul

Feb 26, 2015

Good place to take your car in! Good reliable staff and polite. Quick turn around!

kamd

Feb 3, 2015

Vic Dunn, salesman terrific, business manager Ted Koch prepared seamless papetrwork. Good pricing on used car purchase, and facilitated last minute loan at great rate! A professional team!

Cheryl R.

Jan 28, 2015

I will recommend Wallace Hyundai to any one, my experience purchasing our car was very pleasant. Our sales person was Louis Matos in which he was very helpful, answer all off our questions and made it very easy for my spouse and I to make the right car choice. Staff was very attentive and thanks to Louis devotion to helping his clients made it possible for us to purchase our Sonata. Thank you Wallace

jcare

Jan 20, 2015

Exercised lease end purchase option. Despite the lease clearly stating the fees and amounts I would be responsible for Wallace increased the fees and would not honor what was clearly spelled out in the lease agreement. Spoke to VW Credit and they said it was a dealer issue. I currently own 3 VW's and have owned others in the past. These are my last three and my last dealings with this or any other member of the Wallace Automotive Group.

Valencia

Jan 20, 2015

WE LOVE OUR NEW CAR THANKS TO SHELDON MERRIT AT WALLACE HYUNDAI, HE MADE THE PROCESS SO SIMPLE AND EASY.....THANKS SHELDON:)

Lou cabibi

Jan 19, 2015

Recently my families 8th cat was purchased at Wallace Hyundai. My personal salesman was james wolf whom i have dealt with before. James truly goes above and beyond to give the buyer a great deal. I despise the car buying process but not with wallace. A real pleasant experience!

Glenn P.

Jan 3, 2015

My representative (George Warrack) followed up on all matters. Allways available, and when necessary returned calls same day. In the end, he delivered the vehicle with the specs I wanted. He was very illustrative in how the delivery system worked, thus making the delivery time span acceptable. Would work with George again.

Richard Greenhalgh

Dec 29, 2014

The absolute best new car buying experience I have ever had. Quick and easy. Salesman was knowledgeable and helpful but not pushy.

george h.

Dec 21, 2014

Outstanding buying and servicing processes . The service and repair of your car is done on time and with knowledgeable staff . The people who meet you to take your Cadillac LISTEN to your concerns and act upon them .

Bob867

Dec 18, 2014

The two sales professionals, George Warrack and Sheldon Merritt were outstanding. I used the Consumer Reports buying service which offered a great discount for vehicles in stock. The vehicle we wanted was not in stock but they honored the Consumer Reports certificate anyway. They found the car we wanted and had it on-site the next day.

Ernie and Theresa Byrd

Dec 17, 2014

My husband and I recently purchased a 2013 XTS from Wallace Cadillac, our sales representative Paul Fassler and Wallace Cadillac team was exceptional throughout the whole purchasing process. We were very happy with our purchase. We highly recommend Wallace Cadillac to all, my daughter will be in the market soon. Based on our experience with Wallace Cadillac she will be contacting them.

Ashlie M.

Dec 16, 2014

I have always wanted a Cadillac and I unfortunately was in a car accident that totaled my car, so here was my opportunity to look into buying one. I searched on cars.com and found a 2012 CTS at Wallace Cadillac with 16k miles. My husband and I went and met Bob, our salesman, we test drove it and I fell in love. This was the first and only car I test drove. The issue was that I didn't have my insurance money yet and Bob held the car for me until I was able to get my check. Wallace also honored the internet price, which was good amount less than the sticker price. I am very pleased with the process and very happy with my new car. Thank you Bob and Wallace Cadillac (and cars.com).

jk

Dec 15, 2014

competent, polite, efficient in all phases of operation

MazdaFanForLife!

Dec 15, 2014

I purchased my first ever Mazda (the Miata RX-5) in November. On my car shopping day I had no idea that I'd come home with this "best car ever"! After visiting a few competitors I ended up in the Mazda lot where I instantly fell in love with this 2-seater. I was soon approached by a salesman who asked if I would like to take it for a ride. Of course I did! Again, it was instant love behind the wheel. My salesman was unlike any other I've ever encountered. He was not pushy in any way! The majority of salesman out there could take lessons from this one! He was extremely knowledgeable and just a joy to work with. A total best ever car buying experience in my 50 years of life! Thank you Wallace Mazda! I have already recommended your dealership to family and friends. You can bet I'll be back.

Joyce

Dec 12, 2014

My sales lady Rosa was wonderful. I had called her the evening before, told her what I wanted that has been on their website. When I arrived at the dealership she had the car I had been looking at cleaned and detailed. She impressed me with her caring and attitude. I gave a 4 on the buying process only because I had an appointment so I had to come back to finish the purchasing part when I would have like to get it all done at once. I realize these things happen. I gave a 4 on the facilities as it was a little bit confusing to me with parts/service separate but overall the experience was very nice. Rosa was great and if we decide to purchase another vehicle I would seriously consider them.

TOM & ANNITA D.

Dec 6, 2014

ULTRA CLEAN, MODERN FACILITY. BUYING OR LEASING THIS IS THE BEST DEALER ON THE TREASURE COAST. SHELDON MERRITT (internet manager) IS THE MAN TO SEE. A REAL PLEASURE AT WALLACE HYUNDAI.

Mayra Barnes

Dec 4, 2014

I was shopping for a car for my daughter and we were very fortunate to have an appointment with Jorge Cruz. He was very helpful and very honest with the options that we had. We got a great car, a fantastic deal and a fantastic experience. Thank you Jorge Cruz for being so helpful and for making the experience an easy one. I have to also say that everyone that works there was very friendly and attentive. The financial process was very easy and fast. Thanks again everyone. Mayra Barnes

VeryHappyMazdaOwner3

Nov 23, 2014

I am a 3-time buyer of Mazda cars. My last 2 vehicles were purchased and serviced exclusively at Wallace Mazda. Their sales and service departments are superior to any other dealers. The sales associates are genuinely friendly and knowledgeable. The inventory is huge; and the quality of the sales experience sets the standard in giving the customer what he/she wants in terms of superior competitive pricing and value added financing. Everyone in the service department is an expert and they are customer-focused, treating you like family and servicing the car as if it were their own. No gimmicks and no recommending parts or services you don'the need. You can have your car serviced at Wallace and always feel happy when you leave.

Happy car buyer

Nov 18, 2014

Bought a used car that looked & felt like new. Chad made the transaction very easy. Very nice staff.

Jetta Fan

Nov 18, 2014

Found the car I wanted to purchase. Salesperson, Chad helped make the transaction very easy. This was a used car that looked and felt like new. Great VW warranty. Very nice staff.

Mary Paris

Nov 18, 2014

I recently traded in my 2007 VW Rabbit for a new 2015 VW Golf. It was just the car I wanted and the process was very smooth. Thank you Wallace!

sdmcmich

Nov 18, 2014

I purchased a car with my son. Even though I was the buyer and my son was the co-buyer, I did not receive a good interest rate. The buying process took more than 5 hours. We were charged a $60 fee for document processing fee. Earl Stewart, a dealer, has said the document processing company charges $10-$15. We were also charged a $699 dealer fee for a tank of gas and a detailing.

Jack Lewis

Nov 16, 2014

We live in Florida about six months a year. We decided to lease a car as I have health issues and I wanted my wife to have no worries about a car should something happen to me. We dealt with a salesman named Louis Matos. He was very friendly quite knowledgeable and very cooperative. He understood our problem and helped us to see that leasing was the best alternative for us. After owning eight Lincoln's, I am happy with our new Sonata. Most importantly, my wife is comfortable driving it also.

stars and stripes

Nov 15, 2014

Both my husband and myself purchased cars at Wallace in 2013, and we both take them in for the required maintenance. We discussed the quality of service and the personnel in the Service department after our recent visit. It was actually enjoyable! The people are friendly and cheerful and really take a personal interest in the customers. The facility is clean, with tv , snacks and coffee available. We have been given valuable tips on dyi items for the cars and even though it is a 45 minute drive from our home, we believe it is worth it to make the trip. Oh,yes the oil changes were completed in a reasonable time.,

Jenn

Nov 7, 2014

Very good customer service. The premises were very clean and seemed well,organised. Staff was excellent.

Marcia K

Nov 4, 2014

I bought my car 7mths now,the process was a little tiring,but I left with a better car than what I took there.The salesman went above and beyond to make sure I was taken care of.will definately recommend this dealership to friends and family.great job

Al

Nov 3, 2014

As always , Bob in the service department was at his usual and efficient best .

Jan Rose....

Nov 3, 2014

My old vehicle of 24 yrs. finally decided to go to the burial ground for old vehicles. Although I hated to give her up I had no choice. Recommended by my auto mechanic I called Wallace. The salesman I was connected with was Doug Diamond. Believe me when I say he is a "diamond". I needed guidance, help, someone with understanding, compassion and honesty. He was all that. He helped me choose my Honda Accord which I am extremely happy and satisfied with and happy with the fact that I dealt with the Wallace Auto Group a dealership I would highly recommend.

Sharyl

Nov 3, 2014

Always helpful in finding the problem, most times will get a discount I purchased my maxima from Wallace and have been satisfied with my purchased and the service

Marcia a Fishing Nut

Nov 1, 2014

We have been very happy with Wallace Auto Group for several years. Their Service Dept., has excellent qualities, honest, on-time with repairs, reasonable in their pricing and warrantees. You are greeted very warmly, it is a family atmosphere once you arrive. There's always a decent cup of coffee and snacks waiting for you while you watch a TV show and wait for your vehicle to be completed They always are the first to say "Thank you" for your return to their service department and while waiting you are quite amazed to view all the new cars in their Sales area. In plain old fashion English, I would highly recommend Wallace in all new auto purchases and definitely the service department.

WarrenD

Oct 20, 2014

We have owned our Lincoln MKX for three years now and continue to drive from Vero Beach to have the car serviced. Julie is outstanding in expediting any service required

MICHAEL

Oct 19, 2014

WAYNE AND PATRICK WERE VERY FRIENDLY AND KNOWLEDGEABLE. THEY MADE YOU FEEL COMFORTABLE AND MADE BUYING A CAR VERY EASY.......THANK YOU VERY MUCH!

Santa O'Neill

Oct 19, 2014

After a couple of trips to test drive and pick a new car for my family Shaun and Adam were our salepeople and they were Awesome...Shaun knew exactly what I wanted and got it for me. His personality is so pleasing and he goes above and beyond to make sure you are happy.. Thank you both

DOMINIC SICA

Oct 17, 2014

OUR SALESMAN CRAIG JOHNSON HANDLED OUR VISIT AND PURCHASE WITH THE UTMOST PROFESSIONAL MANNER. TO SAY THE LEAST WE ARE VERY PLEASED.. DOMINIC AND RITA SICA

Sue & Ken Rogue

Oct 15, 2014

Mark Taylor , outstanding service personal . Will have all service done at this location.

Lionel L King Sr

Oct 3, 2014

I bought a 2015 Elentra from Wallace. The salesman was excellent in all aspects. My only concern was the sly way the financial manager tried to sell an extended warranty. Nevertheless, the buying experience was excellent mainly because of the quality of service given by my salesman and the ease of the process.

Dr. J.R.S.

Oct 2, 2014

Always a great pleasure dealing with Wallace employees. From the time I leased my MKS & MKX to the times of servicing, I have only positive comments about the entire staff. They are courteous, knowledgeable, efficient and go the extra mile if need be. I've been driving Lincolns for 40 years and will continue to do so. Thank you Wallace employees for your dedication to your jobs at hand.

MaryJ

Sep 30, 2014

I have purchased 4 vehicles from Wallace Nissan. Every time it's been a pleasant and efficient process. I continue to buy from them because their Service Department is superior. Helps me maintain my vehicle as needed and troubleshoots any problem I may have. I'll continue to buy from them!!

Chelev

Sep 24, 2014

I stopped by to look at possible vehicles to purchase as my 6 year old Santa Fe was almost paid off and I wanted a new vehicle. I had my eye on a Santa Fe Sport and just as we were contemplating what we wanted, we received a coupon inviting us to come in and get our existing car appraised. I made an appointment and met with George Cruz, who worked with me to find the exact Santa Fe I wanted, and when I wanted an upgrade that wasn't in the car in question, George was able to get it done. He worked very hard to make the buying effortless, and trade in smooth and I am getting my 2014 Santa Fe Sport exactly how I wanted - the leather seats are getting installed next week. The car is perfect and the whole process was easy.

fsufan

Sep 22, 2014

I was referred to Wallace Hyundai by a few friends and co-workers; specifically to Sheldon Merritt. I was ready to buy a new/used car the day I went in and Sheldon and the Wallace Hyundai employees were nothing but wonderful. They took there time and explained all the models from the base all the way to high end. It was such a great experience!

Mary

Sep 20, 2014

Mike Forrest is an excellent salesman. Worked very hard with us to get a fair trade and new car. The dealership honored every commitment.

Ben Davis

Sep 19, 2014

Maurice Garris made our buying experience seem short and pleasurable while we purchased a Cadillac DTS from the Lincoln Wallace Group. It was a nice experience unlike the usual dealings with car salesman. Maurice was a gentleman and answered all our questions and always had a smile on his face. Hopefully I will not be needing a new car for awhile but if that time comes Wallace Lincoln and Maurice will be the first place I look. Thank You Maurice.

Mimi car fan

Sep 16, 2014

Billy and Mike were great sales people, would not hesitate to deal with them again. Very friendly. Instructed us on all features of our new car.

Shawn Leggett

Sep 13, 2014

Shawn & Charlie helped us buy new Elantra's. That's right we got such a great deal we bought two the same day. Great service great price and no hidden costs. If you want an honest car salesman see Shawn Leggett. He's the best!!!!!!!

Nick S

Aug 28, 2014

buying the car was easy and a good experience--once bought the wait to process is horrible. Next time I would ask them to do the paperwork before I even get started--waited for hours??????

Jim C

Aug 23, 2014

We are very happy with our 2015 Mazda 6. Angel and Travis were courteous, knowledgable and professional. The GM, Patrick, was also straight forward and kept to his word. The whole experience was a pleasure. We would definitely return to Wallace for our next car!

David W.

Aug 18, 2014

I've been buying cars for 45 years and have had some horendous experiences with salesmen, but It was quite refreshing to purchase a new Mazda at Wallace Mazda in Staurt yesterday. (8/16/14) I live in Fort Lauderdale, Fl, an hour and a half drive from Stuart. Wallace had the exact car that I was looking for. I was able to get a great deal on my new Mazda over the phone due to the distance that I lived from the dealership. I had a trade that they accepted and gave me exactly what i was asking based on pictures of the car that I sent to them via my cell phone. We agreed on an "out the door" price even though I hadn't been to the dealership yet. I immediately got into my car and drove to Stuart to pick up my car. Needless to say, I was thinking to myself during my trip to the dealership, that if this deal holds up and goes smoothly I will be surprised. Would issues arise now that i'm at the dealership? Would they find reasons to low ball my trade after I arrived? Would the car even still be there when I arrived? There was no "monkey business", no "games", and no "sleaze". They could have taken advantage of the situation, knowing that I just made a long trip to buy a hard to find car, figuring that I'm probably not going to walk if they start to change things up. My sales rep Robert H. was great. I love the car and I would recommend this dealership. I got a great deal, they made some money and everyone was happy. It was a good straight up experience which I needed to balance out some of my negative experiences.

Jettone

Aug 17, 2014

Other dealers failed to listen to my needs.Salesmen Joe Groccia did listen, got fair price and drove home new Hyundai Santa Fe.

Jennifer

Aug 15, 2014

Shawn was a great help to me when I was looking for a car for my daughter.

Alicia

Aug 12, 2014

Absolutely loved my car buying experience at Wallace Hyundai! My salesman Jorge Cruz was so helpful and really took the extra time to find the right car for me. Everyone in the facility really made the car buying experience hassle free and easy! I highly recommend buying a vehicle from Jorge at Wallace!

Gregg Ferguson

Aug 11, 2014

My Hybrid was getting 37-39 mpg in town in June 2014 I went on a mini vacation and on the hwy I was getting 35-36 mpg. After getting back on 6/23, noticed my car was getting around 25-26 mpg. I took my car to Wallace The people told me it might be a software issue. Well, the software adjustment did help, but I was still down 8-10 mpg. The service person responded to my call and they will be doing more tests this week. We will see???

Omar

Aug 11, 2014

The information me and my wife received was very helpful and the staff was very knowledgeable and friendly. Special thanks to Abbra!

Donald V.

Jul 31, 2014

Great customer service. Purchased a used car. Buying was made simple. Followed up with a minor repair. Service department was a pleasure to work with. They did exactly what they said they would do and when they would do it.

JanetS

Jul 28, 2014

Recently I had to have my car into the body shop for repairs and found that Jody the woman I dealt with was very efficient and personable. Some others in the office were not that helpful and did not return my calls when I left a message. She always got back to me if I called with a question and always addressed my concerns. The worksmanship on the finished product looks wonderful and I am very happy with the work of the techs that worked on my car.

Al

Jul 26, 2014

Service appointments are kept on time and there have been no issues. Service dept. rates are much more reasonable that dealers in Palm Beach County.

Brenda

Jul 17, 2014

Great service; friendly; answered all questions & followed up with me to make sure everything was going well

Evelyn M.

Jul 15, 2014

I was most impressed by my salesperson, Sami. He was very patient and so personable, as we spent quite a bit of the day test driving the Hyundai Santa Fe, Volvo S60, and looking at a Mazda C5. Sami was very knowledgeable on all three vehicles, and made this buying experience such a good one. I highly recommend him, and Wallace, to anyone interested in these particular vehicles. I purchased the Santa Fe, and am thrilled with it.

Gator fan

Jul 14, 2014

I bought my 2011 Hyundai Genesis from Wallace Car Dealership in Stuart, FL. Have been having my car serviced there ever since. From the purchase through the services, I have only praise for the employees, their knowledge, and fair and honest treatment of customers.

Teena

Jul 14, 2014

The sales/finance staff was helpful and professional. Service department has been easy to deal with regarding standard maintenance. Abbra - the Service Dept. rep.- is friendly and attentive. Showroom is dated... but not a issue for me personally.

VF

Jul 14, 2014

Service on our Lincoln was carried out in a professional and timely manner. The details of the service were explained so that we fully understood what had been done and we were made aware of when the next service would be due.

FredG

Jul 3, 2014

Very easy process and cordial staff made this a very good experience.

KD-Pontiac GT

Jul 2, 2014

I have always found the customer service at this shop to be above average from the front end staff to the mechanics who actually come out and EXPLAIN what diagnostics were performed on the car and what problem, if any, was found. Marshall Chaffee, Service Manager, and Assistant Manager Colin are courteous, helpful and always willing to go that "extra mile" to assist their customers.

walter glasz

Jul 1, 2014

I am happy that Dave, service writer, was able to get me in to diagnose, my engine check light, and get it repaired, apparently, Charlotte VW, tech, did not secure the sensor correctly, and They were informed to please repair this problem, with out charge to me, as it was under warranty, thank goodness, it was an expensive part. I am glad, that this dealership, works with the customer, and other VW, shops to get their customer back on the road smiling, Thanks to VOA Customer Service.

"NancyY"

Jun 30, 2014

I really like Wallace Lincoln of Fort Pierce. The service representatives are friendly and courteous. My car had a system failure in 98 degree weather. I called Wallace Lincoln customer service department. Immediately they were able to assist me in getting my car to the dealership for repairs. They showed empathy about my concerns and were considerate of my time. They were prompt and ready to help in any way could.When I received my car it was cleaned and washed.I would recommend anyone to Wallace Lincoln of Fort Pierce. Thanks for a job well done!

Sally-Anne

Jun 24, 2014

Five BIG stars for the above. Scott was very professional, yet easy going, fabulous to deal with and extremely knowledgeable about any and all vehicles I asked him about.

2015 Genesis owner

Jun 20, 2014

We bought our 2015 Hyundai Genesis from Wallace Hyundai in Stuart Florida. We had great service, the car was clean from top to bottom. Our salesman, Sheldon, was friendly, knowledgable and made the whole experience pain-free. We were driving away in our new car in less than 1.5 hours.

DavidL

Jun 19, 2014

I recently purchased my 2014 Nissan Pathfinder from Wallace Nissan, this was by far my best car buying experience ever!!!!!!! My salesman Brian, was awesome, very professional. as was the entire staff from finance, they made my car buying experience a pleasure. I highly recommend this dealer for a worry free car buying experience. A+ ratings all around the board, even the coffee was good!

tony

Jun 9, 2014

I purchased two cars with this dealer. One was new ,one was used. When I came in with a vehicle for service, there was no loaner vehicle or offer to drive me some where. Only an offer to arrange a rental vehicle. The waiting room is basic. TV Coffee. When the service was complete my car was returned unwashed. The Employee's are polite and courteous. I purchase Cadillac becuase I wanted something a little bit up scale. I also expected upscale service. I also had the same car serviced at autonation Cadillac of PalmBeach. I was given a loaner car. Text messages on the vehicle status. The waiting room was excellent. TV Coffee Donuts stations with computers. My car was returned cleaned and washed. I know where I will be doing business in the future despite having to drive an additional twenty minutes.

No Car Yet

May 30, 2014

C'mon guys! Get it together!! You have someone that wants to buy... follow up and close the deal! Too bad.

Mary

May 28, 2014

Had repairs done Julie handled it professionally recieved a loaner and free car wash

diana robert

May 26, 2014

The service department net and clean This dealership is the best one I have found so far. Polite and helpful tacks fast and friendly service. Service manager very knowable attentive to your needs very helpful with suggestions

Joanne S

May 16, 2014

I would like to offer my input concerning my recent purchase of a 2014 Altima SL. I had started my search online through USAA and had a dealer committed price with a Nissan Dealer down south and one in Orlando. I wanted to stay as a Wallace Family customer, so I brought my paperwork from USAA to Wallace. I spoke with Holden on the phone and made arrangements to meet him. He was prompt and curtious. I wanted a one specific color and had all of my optional equiptment determined. Holden and I sat down and created a deal. There were minor hiccups, as I am very demanding. Holden and his Manager, Garth were more than accomodating and demonstrated nothing but professionalism through out my experience. I would highly recommend this dealership. What a great team!! We will continue to be a Wallace Family as my son-in-law will be purchasing a vehicle from Wallace in the near future.

CarlP

May 12, 2014

Found an excellent used 2012 Miata MX5 at a good price. The sales process was very professional and pleasant

KBERRY

May 7, 2014

I inquired with Wallace Nissan about a truck that I was interested in to see if they could get me to where I needed to be in my payments and purchase price. I was called back by Holden, Internet Sales MANAGER. Holden and I discussed the Nissan Titan for nearly 2 weeks and it was his opinion that we could not do the deal where it would meet my terms. He suggested the Frontier and even though I was hesitant, I agreed for him to run the numbers. After a week, he asked me to come in so he could see my trade. I told him I was coming in for service anyway but service was at 7:30 to 8:30, and Holden said that 8:30 was too early for him but he would try. On the date of service, I heard from Holden around noon, stating that he was still in bed when I was at the dealership. It was my opinion that he really wasnt interested in doing the deal at this point so I ended the conversation politely and just forgot about the potential of buying a truck. Holden called me a few days later attempting to negotiate the deal. I stuck to my payment and purchase price. Please note: I have a 6 month old baby and explained to Holden that I wasnt going to sit at a dealership haggling prices for 2 plus hours with a baby. I explained that if there was a deal, we could work it out on the phone prior to sitting at the dealership doing the paperwork. He agreed. We discussed the deal for another week and on a Saturday, Holden called me stating his Sales MANAGER agreed to my terms and for me to come in and sign for my new truck. We again went over the price and the payments and he understood what I was going into the dealership for. I explained again that I was not going to sit there for 2 plus hours and he explained that I would be there for less than 15 minutes to drive the truck and do the paperwork. He told me to show up at 4pm and I did. It was pouring down rain and there were only 2 other customers at the dealership the whole time I was there. I walked in after getting a sitter for my baby. The dealership is 30 minutes away and my baby goes to bed at 6pm so we only expected to be there for 15 to 20 minutes at the max. I walked in at 4pm and Holden was gone. The management looked for him and 20 minutes later, we found out that even though he told us to be there at 4pm, he took his lunch at that time (the dealership closed at 6pm that day). We waiting until 4:40ish for him to return. We reviewed the truck with him and being a long standing Nissan customer, I asked Holden questions that I needed answers to. He had no idea about this truck. He seemed to guess and make up answers and when I checked on his answers later, I found that all responses concerning the truck were wrong. After seeing the truck, I agreed to buy it and asked to do the paperwork. Holden attempted to change the deal and an hour later, Im still waiting to see if my terms of the deal were approved. Before I walked out of the dealership without the truck, I spoke to both Garth and Holden together. Garth seemed very surprised by the deal that was made. In fact, Garth stated he had no idea what I was talking about concerning the deal. I asked him why I waited so long and explained that my sitter (family) was calling for us to come home. He said when he was going to do my deal, he was slammed with customers. I just left because there were only 2 other customers the whole time. I complained to Peter, their manager, who attempted to do a deal with me. He also stated that the deal that I was promised, there was NO WAY they would ever be able to do it. His bosses, William Wallace and Lee Smith, would not talk to me. Lee Smith told the assistant Amy that if I wasnt buying a car, he wasnt interested in even talking to me. I then filed a complaint against the dealership with Nissan. This initially happened on Saturday, by Tuesday at 5pm, Greico Nissan (Mr. Wheeler and Rockey Stone) worked out the deal and I now have a brand new Nissan Titan in my driveway.

Tammy

May 6, 2014

Kent in service needs to look for a job where he's not dealing with the public not friendly at all. Will not go back even though I have the extended warranty I will take to another Nissan dealership. That's twice I have been there and both dealing with him very unpleasant.

B. Ortiz

May 5, 2014

Our salesman, Ed Stuart, was a complete pleasure to work with. He truly cared about putting me in the car that was right for me. Patrick also made the experience like no other dealership I've dealt with. Both men were extremely helpful and courteous. I will definitely purchase my next car from their dealership!!

TJ57

May 5, 2014

This is the third vehicle purchased at Wallace. The buying experience at Wallacd is fantastic. Ask for Sheldon Merritt. You will not be disappointed.

Mike and Donna

Apr 30, 2014

We bought our first Cadillac from Greig at Wallace Cadillac. It was a such a pleasant experience from start to finish. They treat you special from the salesman Greig to the service department. They are our forever car dealership.

Sheron Blair

Apr 26, 2014

I drove 2 hrs to Wallace to purchase my car, my entire experience from start to finish was great. I would definitely purchase another car from Wallace Nissan.

Charlie Fl.,new Sport Fan

Apr 16, 2014

Recently purchased a 2014 Hyundai Sport from Wallace and it was a pleasingly good experiance! Can't say enough about the professionalism of the sales person who we dealt with and the other staff as well! They all made buying a new car a pleasure instead of an ordeal! I fealt that I got a fair deal on a great car! I'm told by freinds that their Service Department is excellant as well!

Patrick and Lois Farley

Apr 16, 2014

During our purchase on April 7th of a 2014 Genesis we met with two fine representatives of Wallace Hyundai. Sami Soulaiman as our sales consultant and Jennifer Davis, Finance Manager. Sami made an initial presentation of a rather involved learning process as to the many functions of the vehicle. At our meeting on April 14th I presented him with a list of questions citing various sections in the Genesis manual that we did not understand. He handled each and every one asking as we went along if we understood completely before we continued on to the next topic. Never once was he concerned with the time we were spending, or repeating any points. He was like a teacher, interested in us knowing what the various functions do, and ensuring that we did. After this meeting he even called us to make certain that we had no further questions and to call him if we ever did. Jennifer is truly a special and pleasant person. Her knowledge and assistance in the various areas involved in buying and registering the vehicle is beyond compare.

Deborah Cooley

Apr 15, 2014

Had a great experience, had the car all clean and gassed up. Was given the price I was quoted. Not intimating like it can be when buying a new car. Definite great experience.

Linda

Apr 11, 2014

My Wallace Hundai experience confirmed the recent JD Powers report listing Hundai as the 4th worst car in customer satisfaction.. The service manager acknowledged the existence of our reported problems: engine knock and excessive wind noise but said they were"normal" for the year and model. After contacting Hundai customer we were advised to take our 2013 to another dealer who confirmed that the engine knock is mot normal and that we now have carbon build up which may cause engine damage - after 8.000 miles. The sales mgr Sheldon Merrit was nowhere to be found when I left messages for him asking for help.i would not return to Wallace and I'm realizing that Hundai can offer such an impressive warranty because they never fix anything .

Jerry L

Apr 8, 2014

I purchased a new Hyundai from Jim Lewis who is an excellent salesman. Jennifer in documents is outstanding. Scott a manager is helpful. A salesman by the name of Shawn was trying to horn in on the experience and he had nothing to do with the process. I would not purchase anything from him. Overall I believe I got a fair price and would make Wallace my first stopin the future.

Peter Pignataro

Apr 4, 2014

What a great experience! Used the internet to contact Wallace. Internet Sales Manager Sheldon Merritt could not have been more helpful. It was my first Hyundai purchase, Sheldon and all the team at Wallace made it a easy and very fast. My wife and I had some scheduling concerns that weekend, but Sheldon worked around our schedules and made it all seem like normal routine. We are very please with the car, the deal and the process. The car had a minor problem from the factory and I was put into a rental and it was resolved quickly with the help of my Service Advisor Michelle Alarie. Met and spoke with Service Manager Chris Robert, his knowledge of the product was a big help for me. Way to go Wallace!!!

Fred

Apr 3, 2014

I took my son's car in for routine maintenance and the staff was very professional and helpful. They told me what were going to do and how long it would take. They even detailed the car for me! Great service!

LAWRENCE J MILLER

Mar 31, 2014

I DID DEAL NOT BUY MY CAR FROM THIS DEALERSHIP, BUT IF I WOULD BUY ANTHOR MADZA, I WOUL.D PURCHASE MY CAR FROM SALES PERSON . HE IS VERY KNOWLEGLEABLE. THE SERVIE PEOPLE LIKE ABBRA AND THE REST OF THE PEOPLE WHO WORK IN THAT DEPARTMENT ARE ALWAYS EXTREMELY HELPFUL AND CARING. I WOULD RECOMMEND THIS DEALER, AS STATED ABOVE, ONLY IF THEY COULD DEAL WITH MARTY. I WAS SORRY THAT I COULD NOT MAKE THE DEAL WITH HIM WHEN I WAS BUYING MY CAR.

JennSchaff

Mar 30, 2014

No pressure buying experience, so easy and straight forward. Most dealers take you on a round the block vehicle demo...not with Angel Hernandez at Wallace Mazda of Stuart, we went for a 6 mile tour! I got to test the CX5's cornering, speed/pickup, braking, and the turning radius. I got to really see the car in action which was nice because I drive freeway traffic everyday for 45 min one way. Financing was easy with no back and forth, they gave us a very reasonable offer - so much so my husband didn't know what more to ask for :-). If you are buying for the first time, this is the place to start they will treat you with respect and help you find your zoom-zoom.

James Lurvey and Janice Gilbert

Mar 24, 2014

We have serviced our Lincoln with your dealership and want to give high regards for William. I retired as a dealer having spent 41 years as a lot boy, assistant service manager, salesperson and on until owning dealerships. I recognize the value of good people and William is definately an asset to your business and so I will return again for trusted service. Thank you, Jim Lurvey and Janice Gilbert I now need to have my BMW repaired and I hope to receive the same service from another local dealer.

Mazda 6 happy owner

Mar 23, 2014

Absolutely the most hassle free, easiest new car buying experience in my 40 plus years of buying autos. The general manager and the salesman know their product and have streamlined the transaction to eliminate the dreaded, drawn out negotiations so common in the industry. I'd recommend Wallace Mazda to any of my friends.

Gary

Mar 21, 2014

The Stuart Wallace Cadillac Service Manager -- Marshall Chaffee is very customer friendly and takes the time to ensure that the service group resolves issues the first time. After many attempts to fix an oil leak on my SRX at Maroone Cadillac (now NationsAuto) in WPB was unable to correct the problem, after charging over $1,500. Wallace Cadillac resolved the problem on the first visit to their dealership.

Christina and Richard B.

Mar 16, 2014

We recently purchased 2 cars from Wallace and are extremely happy. We had the pleasure of dealing with Patrick Harrington and Keith Kierst as well as Sheldon Merritt. They both helped us get the cars we wanted at a great rate. We highly recommend you check them out if you are in the market for a car. As a matter of fact, we are sending his mother over to buy a car. Thanks guys, we will be back in the future.

Nancy's White Volvo

Mar 10, 2014

Thank you for doing a great job on "finding the problem" and fixing it....also, love coming home in a "clean " car. Nice job.......Nancy Orgills p.s. Nice job, Dawn!

Evan Kover

Mar 3, 2014

Dirk was excellent. He agreed upon a price over the phone. He was very professional and knowledgeable. I would definitely recommend him if you choose to lease or purchase a Volvo. The car is amazing, its extremely comfortable and it rides excellent. Sincerely, Evan Kover

K and J

Mar 2, 2014

Last year Shawn Leggett helped my wife when she bought her car, the Elantra. We were very satisfied with Shawn that when I needed to purchase a new car, I specifically went to see him this year.

Pharm girl

Mar 1, 2014

After looking at several brands and models, I decided on the Mazda3 and searched for the best deal. That's what brought me to Wallace Mazda in Stuart FL. Their online price for a 2013 was better than what my local dealer offered. I'm very happy with my new pre-owned Mazda3.

Hank W

Feb 27, 2014

My service counselor handled everything for tire care. I showed up paid and was off to work. Very efficient and a pleasure to speak to. Do not lose her ! 'Michelle Alairie' Very knowledgeable.

Ms. L./Satisfied Customer

Feb 24, 2014

Visited Wallace Mazda initially to check out a used car. Salesman, Keith, introduced me to the Mazda 6 and leasing options. All of the staff was helpful and patient as we worked out the details of the transaction. A minor issue was addressed immediately by the Service Dept. Kudos to all the staff involved in my transaction: Keith, Patrick, Jennifer, Abbra and Larry I recommend doing business with this dealership.

BOBBY S

Feb 23, 2014

Good service is hard to find plus honesty is important an service manager is so easy to work with an knows his job well

Double R

Feb 23, 2014

Adam Ross was excellent. We went to Wallace because we did not have a good experience at another dealer

Wayne

Feb 4, 2014

My wife and I went car shopping a few weeks ago. Went to four dealerships , drove many makes and models. Our choice was the 2014 Hyundai Sonata . We went to Wallace Hyundai and were greeted by Louis Matos our salesman. Louis spend quite a bit of time showing us different models , explaining the various features about each one. We test drove quite a few cars and Louis was great . There was never pressure to buy " Today to get the best deal" like we felt at other dealerships. We went home and discussed what we wanted to do , contacted Louis the next day . We came back and worked out the deal again with no pressure, got a very good price on the car we wanted. Louis went out of his way to get the color and interior model we wanted as well. When we picked up the car , it's was washed, filled with gas and ready to go . Dealing with Wallace Hyundai and Louis Matos was the best car buying experience I have had in my many years of car buying, I highly recommend Wallace Hyundai.

Jim and Marsha PSL

Feb 3, 2014

We were well satisfied with our salesman's (Billy) efforts to put us in the right car for us. He was very knowledgeable and well informed about the products available and did not rush us. Overall I would rate him excellent in all phases of his responsibility to us as a customer. In addition, our experience in the finance department was also great. So far we are very happy with our Sonata and look forward to a continuing pleasant relationship with Wallace services.

angela

Jan 29, 2014

My experience with Wallace in Stuart was such a great. Everyone was friendly and professional. Most of all my dealing with Mr Sheldon Merritt was awesome. He made my trip from DelrayBeach worth while. Everything went smooth. I will differently would recommend Wallace Dealership in Stuart and Mr Merritt. As s matter a fact my friend id looking into buying s Nissan with Mr Merritt.

braz

Jan 26, 2014

This dealership is very customer friendly that goes out of their way to ensure that your experience is outstanding, Larry and Abbra provide the best and most pleasant customer service of any Service Department that I have dealt with over the years!

C-70 and loving it

Jan 26, 2014

I recently purchased a new Volvo from Wallace in Stuart. I can't say enough about the dealership and the staff. I researched this car and others over the net for quite a while prior to going into the dealership. I was not disappointed. The car was exactly as stated on line. The staff was courteous and professional.. We were able to make a deal which was acceptable to both of us. Car was delivered as promised and was immaculate. Both the manager and the salesman followed up afterwards to be sure everything was 100% in my mind. Dirk and Sheldon the two gentlemen that I worked with were not only professional and knowlegable but were also fun! I would highly recommend not only this dealership but also these two men. In reading the other reviews I am not sure why some were disappointed, Wallace went over and above to be sure that I was satisfied with not only my car but them as a dealership.When time for the next one comes I will return to this dealership first.

Holly A.

Jan 25, 2014

I have nothing but good things to say about Wallace Mazda. I have done business with everyone there from the body shop and service dept to the sales team. Everyone is SO nice and helpful. I have now bought two cars from them and am very happy. Of course if you're out "looking" around, someone is going to approach you and try to sell you a car. That's why they're there. I never once felt pressured to buy anything that day though. If you're looking for a great car buying experience, go see Robert and Patrick. They know what they're doing and they get what you want done!

Clinton P.

Jan 24, 2014

I was buying a car for my 16-year old daughter and looked all over the place. I ended up finding a great deal on-line from Wallce Hyundai. Even though I live in Miami, more than 100 miles away, I was able to negotiate and purchase the vehicle remotely. The entire process was made so easy by the Wallace staff. They helped to educate me and pick the car that was best for me. There were no sales tactics or pressure. They delivered the car to me when promised and with absolute no hassles. I would highly recommend them!

Payne Family

Jan 24, 2014

From start to finish, our experience with Wallace Auto Group was perfect. Car buying should always be this professional and pleasant! The customer service and personal attention to our family's needs/interests were truly outstanding. We will make all of our family's future car purchases with Wallace Auto Group in Stuart, FL.

robert karaffa

Jan 20, 2014

Collin and Marshall are tremendous providers and Cadillac should be proud of their customer satisfaction on a daily basis!!

Volvo C 70 fan

Jan 12, 2014

Excellent service. They are always ready to help you whatever your needs may be. Dawn our service person is always helpful and wonderful to deal with.

Hans D. Freisem

Jan 7, 2014

My experience with Victor Dunn ,was extremely satisfying . He is a great asset to your organization & I would recommend him to anyone buying a car. He is a thru Professional .

Magnan PI

Jan 6, 2014

I purchaesd my car a little over 1 month ago. I drove it 4 times. Its been in there shop 4 times with a total of 26 days out of the month. Unacceptable. There is no management there. They are horrible. They still have my car. 1/05/2014. They should be shut down.

Jaabir K. Muhammad

Jan 5, 2014

Service and facilities were great. The prices ar a little high.

Pete

Jan 5, 2014

Daniel was our first contact and he patiently walked us thru and explained the features and gadgets of the model we were interested in. Final trade was thru Robt. Harrington. All was a very pleasant experience without any pressure.

MJGalletta

Jan 3, 2014

Billy Weston was terrific and thorough in explaining the features and qualities of the car. He made the buying experience EASY! Thanks Billy!

VMH

Jan 3, 2014

Unfortunately my buying and service experiences were not favorable at the Wallace dealership. In May, 2013, I looked at two different used Volvo SUV's at Wallace. The salesperson had told me that if I wanted the black one he would give me the larger cargo mat from the white one. When I returned to the dealership to purchase the car, he told me he couldn't do that, but would see what he could do and promised to keep an eye out for another one. He even said he would keep a post-it note for follow-up. To-date I have never heard from him, even after I reminded him one time. Within a week of purchasing the car, the air conditioning failed. I thought it was my lack of understanding as to how the controls work, and the weather was mild so I didn't do anything about the issue. Three weeks later, in June, I decided that there was a problem with the A/C and drove the 70 miles to the dealership. The service advisor was very professional and she gave me a loaner for several days. Another month went by and again the A/C failed. When I brought the car in for the second time, the dealership gave me a loaner again. When I picked up the car a note in the car stated that "the temperature in the car was 54 degrees F at 1:54pm." Another month went by and the A/C failed again. This time the service manager checked me in. This time the dealership kept the car for ONE MONTH in order to finally repair the A/C system! And although the manager promised a free oil change, I was asked to pay when I picked up the car and I found multiple paint scratches on the hood of the car. No one volunteered to do anything to fix the paint issue, so I asked for touch-up paint. I also asked for the previous repair history. The service advisor said she couldn't authorize release, but would ask the manager and let me know. I never received an answer from her. I took the car to another dealership for the next service and was amazed when I was told that the car had been serviced for the A/C problem three times before it was traded in. And each time the Wallace dealership had merely refilled the Freon. This is information that no one at Wallace told me. Overall it took Wallace SIX services to figure out the problem.

Don Kirkpatrick

Aug 14, 2013

Compared to most dealers they were easy to work. I live 150 miles away and I called for some additional pictures , the salesman went out with his cell phone and took pictures.