Wally Armour Chrysler Dodge Jeep reviews

Shenna

Oct 20, 2016

Bill vanhorn was the best he helped me get the car that best suited my needs .I love my car thanks Bill

Douglas

Oct 19, 2016

The general staff was very polite and friendly. I could tell there was genuine interest while explaining my problems. Al Armour, himself, came out, introduced himself and made it a very personal experience! They worked on my car immediately and the issues were resolved. Sean, the cystomer service person was very helpful! I am very impressed and plan to continue with Wally Armour! Thanks Wally!!

Donald B

Oct 18, 2016

No pressure buying experience. Everybody from Alex the salesman all the way down to Wally B. went above and beyond to get me into the truck that I wanted. Highly recommend this dealership to anyone looking for a new or used vehicle.

John

Oct 14, 2016

how nice your treated my salesmen was awesome was a very pleasant experience the service department did a nice job too straighten a steering wheel out that was crooked

Evan

Oct 13, 2016

The salesman I worked with was Bill Powell and he was very professional and friendly. I never felt pressured once. If I had felt pressured I would have walked out. It was a very pleasant experience.

Judith

Oct 13, 2016

Prompt service. Price and knowledgeable servicemen. Price quoted was exactly what I was charged plus they washed and vacuumed my car no charge.

Laurie

Oct 13, 2016

I needed a truck on short notice and Found what I needed close to home. Shayna was energetic and worked hard to get me in this truck quickly.

Roger

Oct 13, 2016

Sales people,very efficient . Everyone very helpful and fast service. Paperwork very thorough very pleasant place. We even bought our second vehicle there

Christina

Oct 11, 2016

Friendly service & we didn't feel pressure to buy. Our salesman was named Dan and he made sure that we felt comfortable commiting to such a big purchase before signing anything.

Caitlin

Oct 5, 2016

EVERYONE was very nice and they helped me in a time of need . I also liked how generous they were

Charles

Oct 1, 2016

Jeff Ciotti always does a good job , Dan was very helpful also, very happy with the service, will use Wally Armour for future vehicle purchases

Joanne

Sep 30, 2016

Treated fairly and did not take a lot of time even after we took delivery of car sales and service great

Patricia

Sep 30, 2016

My wife Pati was recently in for service but is not satisfied,she has a vibration noise in her dash and service person said he heard nothing. Please help the problem is still there.

Jeanette

Sep 28, 2016

Bought our jeep wrangler on the Internet Kody Dewitt, handled everything perfectly, and kept us informed every step, he was very professional

Kendall

Sep 28, 2016

Extremely satisfied customer! The staff did a wonderful job getting me into the vehicle I really wanted. For a payment I could afford and an excellent interest rate!! I couldn't have asked for better service!Kendall B

Pamela

Sep 21, 2016

the service rep, Sean, was excellent, he did a great job with information and feedback. I was very impressed by him. he is a very good representative of the dealership

Patricia

Sep 20, 2016

Vehicle was fixed fast, Bruce called with update. Was treated with courtesy. Glad was fixed quickly. They do try to get your vehicle in and serviced quickly, everyone friendly.

Tammy Morris

Sep 19, 2016

I bought a 2002 Sebring years ago from Wally Armour. I am in need of new car now, and once I get a good downpayment, I will go back.

Milisa

Sep 17, 2016

The great customer service. From the salesman to Bruce in service, you can't get customer service like this much these days. Every interaction with your personnel has been out of this world. Definitely will be a repeat customer and continue telling people they want to do business with Wally Armour.

Patricia

Sep 11, 2016

Efficient, fast, and friendly. The service representative was pleasant and the cashier was fast and efficient. No complaints and I was pleased that my car was washed , too. Thanks.

Dennis

Sep 5, 2016

On time with very little waiting time! Friendly staff and waiting area comfy with nice vending selections. Good coffee. At check in!

Judith

Sep 5, 2016

Al Armour always greets me with a smile and goes out of his way to see I'm taken care of!

Marilyn

Sep 2, 2016

Very Helpful,very friendly very professional service..on time service. Was told 90 minutes and it was approximately 90 minutes. Service man was awesome explained everything in detail.

Lori G

Sep 1, 2016

We are extremely pleased with the smooth transaction in purchasing our used vehicle. Bill Powell is a knowledge sales consultant. We will visit him again on our future vehicle purchase.

Tiffanei

Aug 29, 2016

Went in a bit unsure of what I could get and walked out with my first brand new vehicle with the help of Bill Powell, A+ sales man, and Tim Powell (miracle worker sent from God!(lol). Wouldn't hesistate to give them more business in the future because they made car buying a pleasurable experience from the beginning to the end!

Joan

Aug 25, 2016

The service rep was very friendly and cooperative. I am not sure that all the car problems were fixed. Overall, it was an OK experience.

Gregory

Aug 22, 2016

Everything, Was easy to get an appointment, notified when vehicle repairs complete and even got a exterior wash. Great Job

Noel

Aug 21, 2016

Very nice atmosphere. Every one is very polite. They really work with Their customers to get you into a vehicle that you are looking for. I would recommend you check out wally armor of Alliance. Thanks again

Ronald

Aug 17, 2016

I met a new salesman, Brett Campbell. I have a new salesman and a new friend. He talked to me like he has known me all my life and I just met him. He is very professional and he knows his vehicles. We love the Pacifica

Christopher

Aug 13, 2016

Really good sales service. They dealt with all my issues with the vehicle that I was planning to buy. They have plenty of vehicles to pick from on the lot

Donald

Aug 12, 2016

The buying process was made easy , and the staff went out of their way to help ensure the process went as planned. Terry and sheena really good people at the alliance office

Bobbie

Aug 11, 2016

The employees were friendly and helpful. When you come to Wally Armour you are treated like family.Keep up the great work ladies and gentleman.

Beverly

Aug 3, 2016

Everyone treated me respect and went out of the way to make me feel welcomed. I was alone and they all took the time to stop in and talk with me so I was just sitting waiting.

Staci

Aug 2, 2016

That the vehicle I wanted was in stock. And not to mention it was a breeze through the loan process.

Renee

Jul 30, 2016

I enjoyed how friendly the staff was and how quick Jeff was to answer my emails, even after business hours. We work off shifts and having a salesman willing to communicate with us at our convenience was great. The guys also started up a Hellcat and let us bask in it's beautifully terrifying glory...it was awesome. That was an added perk we weren't expecting. Lol

Pamela

Jul 28, 2016

Bruce, the service representative, was extremely informative and helpful. From my last service, they improved again. They never cease to be very tentative and helpful.

Penny

Jul 28, 2016

The salesman we had was great and we was approved the same day and we left with our new Jeep.

Connie

Jul 23, 2016

The staff is always friendly and do a great job! Best dealership ever! Have been a customer for many years and won't go anywhere else!

Cynthia

Jul 23, 2016

The salesman understood what I was looking for. He found the car in my price range in good condition and reasonable mileage.

Leona

Jul 23, 2016

The salesman was very nice and helped me find a car with not a bad price for having zero credit

Kristina

Jul 19, 2016

I already knew the salesman from a prior purchase. He listened to my needs and provided a vehicle that fit those needs perfectly

Hannah

Jul 16, 2016

The sales associates were friendly and not too pushy when causally looking for a vehicle as well as very helpful. I felt like I could trust what they were saying.

Kathy

Jul 16, 2016

Great experience. Bill Powell helped me get into the car of my dreams as a sophomore in college. Couldn't be happier with choosing Wally Armour!

Joann

Jul 10, 2016

Kody is the best salesman I ever dealt with! It was a good sale and I didn't feel like I got a bad deal. I would refer anybody to go there!!

Richard

Jul 9, 2016

Service department associate was very friendly and took the time to explain the service procedure and also took time to review and explain the maintenance statement and hat was completed. Appears that service department associates have changed (new associates)...... for the better.

William

Jul 6, 2016

Service department took care of a recall on my Jeep. Staff was very friendly and prompt. Work was done on time and there were no other issues.

William

Jul 2, 2016

Very friendly people. Loved the experience!! I would highly recommended anyone to car shop there. Jeff was awesome and very helpful. I had many choices to choose from

James

Jun 29, 2016

Quick service with great friendly people. I will definitely buy a new vehicle from wally's again and refer to friends and family,

Janice

Jun 29, 2016

People are wonderful, respectful. They don't make women feel like idiots when explaining a problem to them. Its obvious Customer service is important to them.

Bradley

Jun 24, 2016

I was in and out in 2hrs and they worked with me the sales team and owners are great especially the salesman

Jason

Jun 22, 2016

It was great to work with a sales staff that I've worked with before and it reminded me of why I chose to come back.

Paula

Jun 5, 2016

Great Service!! Everyone was friendly and helpful, the work was done quickly and I had a nice waiting area. Thank you!!

Laura

May 28, 2016

Our salesman was very friendly and even came in on his regular day off to finalize everything! We know that we are getting the best deal with Wally Armour.

Crystal

May 21, 2016

AJ helped us pick out the jeep we wanted and worked on getting us financed with the best payment and stayed late to finish up all the paperwork .

Mary

May 11, 2016

Friendly and they go out of there way to make sure everything is okay. I asked what service i needed next for my van, and i was very pleased the service man, Bob, took the time to look up my records and explained them to me. i liked that a lot.

Connie

May 3, 2016

My sales representative was the best no matter how busy he is whenever I'm there he always takes time out still to help me out and that means a lot. Kody DeWitt is awesome.

David

May 3, 2016

I just had a recall on my van, but everyone was very nice & I appreciated the van wash.. That was nice!

Gregory

May 1, 2016

It was easy to switch from a used to a new car. I had changed my mind about the car I was originally going to get. I'm glad I did.

Anthony

Apr 26, 2016

I especially like the Parts Department. Their Staff (especially a Worker by the Name of ANDREW) are very conscientious & informative to make sure that everything went well. I am hoping that Wally Armour realizes the superb capabilities of ANDREW and also encourage him to seek College Classes to improve his performance with your Company.

Mark

Apr 26, 2016

Aj got me a better interstellar rate than I thought I could get. And got me a deal on a 4dr wrangler instead of a 2dr.

Charles

Apr 8, 2016

Service writer explained thoroughly what would be done, and checked with me before initiating the recommended "flash" updates and told me what kind of additional time that would take beyond the service which I had scheduled.

Susan

Apr 8, 2016

Staff is knowledgeable, professional, friendly, patient, thorough.The staff took time to explain and educate me on the financing options. This was huge. I appreciate the time taken to make sure I understood the decision I needed to make. My salesman was relatively new and worked together with someone to sell me my jeep. He had a great teacher and was an excellent student. He was honest and up front about his work experience, and I value that. He was fun to work with, and at the same time professional and efficient. Thank you!

Cassandra

Apr 2, 2016

I loved the fact I didn't like the style of body I was approved for so they found me a dif vehicle body same make .. I love my jeep

Lindsay

Mar 29, 2016

I enjoyed having a technican diagnose and fix the problem all in one day. My car was returned quick and clean.

Pamela

Mar 29, 2016

I loved the fact that I was able to come right in and my salesman, Jeff Ciotti, had everything taken care of and ready to go!..no hassles and no gimmicks! I had a great experience and look forward to dealing again with Wally armour!! Thank you!

William

Mar 29, 2016

Quick, easy, good communication, felt like your sales associate went out of her way to help us. Was one of the smoothest transactions I have made.

Alycia Coitti

Mar 27, 2016

I just wanted to thank Jeff Ciotti (my father) for selling me my 2015 Chrysler 200! I would recommend him to anyone because he will take the time to make sure you are truly satisfied with your purchase!

jc

Mar 27, 2016

I would recommend Jeff Ciotti and Wally Armours for anyone looking for a car!

Juanita

Mar 26, 2016

It is always a pleasure doing business with Wally Armour as I never fill pressured into purchasing I always feel like I am in charge.

Karyn

Mar 25, 2016

I didn't want to ever go to a car dealer...but Bill Powell made my experience awesome and painless. I went there because I missed my original turn. So glad I did...drove out with an amazing new Jeep Compass...thanks to Bill Powell and Tim from finance!! Amazing team!

Lisa

Mar 25, 2016

Jody was awesome to deal with. He didn't pressure us but asked enough questions to know exactly what we were looking for in a vehicle. When we were having trouble with financing, he kept going until we got the loan we were comfortable with.

Robert

Mar 12, 2016

Salesmen Brent Campbell and Clem Ewing were very helpful in my purchase of the car!! They were knowledgeable and made my experience comfortable and very great!! I couldn't have asked for a better experience purchasing my first car!!!!

Pamela

Mar 3, 2016

I had a great experience buying my truck. They knew everything about the vehicle and treated me like I was their only customer. I would definitely go back again!

Robert

Mar 2, 2016

Bill Van Horn knew what he was talking about had all the answers I needed and if you didn't know he went and found out

Ruth

Mar 1, 2016

The salesman listened, suggested and did whatever he could to accommodate us. All the people involved were courteous and explained each point of the sale. The follow-up was also appreciated.

Sharon Vissoc

Mar 1, 2016

Need a car, ask for Dan Nevinski at wally armours in Alliance.I am on a fixed income and needed a car really quick, cause the first car Dan sold me,gotsmashed by a jrunk driver.Dan was great and got me in a car that I can afford.thanks Dan your great.

Kristin

Feb 27, 2016

The people there are amazing!! Got a 2006 Dodge Dakota and I love it would definitely recommend them to anyone!! Amazing!!!

Mike

Feb 25, 2016

The sales team made it fast and easy to buy my new truck. No complaints from me!!!

Mnutter25

Feb 17, 2016

Our initial sales person was Roger and he was great, very nice personable and we were ready to buy a truck from him. That is until he brought in the jerk of all jerks!! This guy is the iconic car salesman, liar and don't wanna work with you and or listen. He talked to hear himself because he wasn't listening to us. We left with no truck and we really wanted the truck all because if this guy. I wish at over well in his future there. But I will make sure no one I knows goes there. Worse if it all is we are repeat buyers and never have been treated this way.

Robb

Feb 17, 2016

After endless searching for a Silverado at a decent price, I found Wally Armour. I drove two hours to the dealership fully expecting to purchase this 2013 Silverado. I drove the truck, everything appeared in order and it ran like new. It was a good price so I decided to purchase. During the paperwork process I was advised that the truck did come from Canada. I asked if that made any difference and was told it did not. All the paperwork was signed and I left in my new truck. About an hour into my trip home I noticed that the speedometer did not match my gps, the faster I went the more the speedometer was off. At 60 MPH I was driving about 64-65 and the faster I went the further the speedometer was off. I sent a message to my salesman Brent Campbell as soon as I made it home about the issue. Brent basically told me that they gave me such a good deal on the truck they were unwilling to fix the issue and that I could cancel the deal and bring the truck back. The next day I tried to get ahold of Brent but he was off, I spoke with Eric Lancaster who told me I could bring it back and they would look at it, I told him I was two hours away and there was a GM dealer 5 minutes from me. He told me I could take the truck to the GM Dealer. The dealer kept the truck and I went back to work. A few hours later he called me and told me that it was the oddest thing he's seen, the truck had been modified to show American miles and the gauge faces had been changed to show it was American but the actual cluster was Canadian and that was the reason the speedometer was off. It would cost $675.00 to replace the cluster to American. I asked the GM dealer if there was anything else that might be Canadian on the truck that would cause issues in the future. He assured me there was not. At this point I called Brent and advised him of what the cost was and told him we needed to work something out. I was again told no and that the dealer would just take the truck back. Later, I spoke with Terry who was rather unpleasant, he told me I could bring the truck back and that you were unwilling to do anything. I asked him if he would come pick the truck up since I drove two hours to get it, this being only fair. He refused to do so saying the only way they would pick the truck up is if the bank was doing it. I asked him if I brought the truck back if they were going to pay for the diagnostic fee at the GM dealership to which he agreed. I asked him if I brought the truck back wouldnt they have to fix it anyway before they could sell it to someone else, he replied no he could just sell it at auction, proving to me that this dealership doesnt care and would be happy passing the problem on to someone else. At that point I decided if he was willing to pay the diagnostic fee I was going to keep the truck and just pay for the repairs and continue to try to get the dealer to take some responsibility for this issue, the part is ordered and repairs were completed last week. My point is that somewhere along the lines the truck was modified, someone did it I don't know if it was the dealership or someone at the auction, it doesn't really matter. I was told being a Canadian truck would not be an issue and it is. Now I may have gotten a good deal, I may have gotten a great deal, but that is not the point. The point is the dealership should stand up and take care of the issue. I have tried multiple times to work it out with them and they flat out refuse.

Shawn

Feb 17, 2016

The salesman Clem was very knowledgeable and very helpful in getting me into a new vehicle. He listened to what it was I was looking for and was able to suggest vehicles in my price range and payment range that fit what my needs were.

Judith

Feb 16, 2016

The body shop saw to it that I had a clean car after my service call. It looked awesome!! Thanks for taking care of me!!

Janice

Feb 15, 2016

This is our 3rd vehicle purchase with Wally Armour in as many years. We have been very pleased with all three. We have also used the service and parts department. This dealer is well worth the stop if looking for a new car, looking for good service, or wanting a great parts department to assist in finding, ordering, and getting a part.

Phillip

Feb 12, 2016

Everything was done quick and fast. Everyone was nice and friendly. I had asked for things to be done a head of time and it was.

Robert

Feb 3, 2016

The honesty of the sales person. Kody is an amazing salesman I will recommend everyone I know to Wally Armour!

Vernon

Feb 3, 2016

They actually care and stand by their word. That's hard to find with other dealers in the area, I know because I've bought from 5 other dealers before I finally found Wally when I bought my 2013 Dodge Ram in 2013.

Charlynn

Feb 2, 2016

Friendly and knowledgable was not pressured answered all questions. Felt like family.Very fair with trade in values very helpful with paperwork got a lower monthly payment by taking rebate over 0% program

James

Feb 2, 2016

The people where excellent would recommend this dealership to anyone will buy next vehicle here also.Wally B nicest salesman ever dealt with

Tara

Jan 28, 2016

We were happy with our experience at Wally Armour. We appreciated the "No hassle price", communication with our sales personnel was excellent.

Kendra

Jan 19, 2016

Bill Powell made the car-buying process quick and easy. He even made sure to stick around while we were waiting for financing to be completed. I would definitely recommend this dealership!

Richard Ward

Jan 19, 2016

Thank you Jeff Ciotti & Wally Armour for all your amazing work dedication. No hassles always helpful and friendly

Janet

Jan 13, 2016

Salesman Zack was well prepared for me, preapproval made it easier. He let me make the decision. Just want you to know I LOVE my Town and Country.

Terri

Jan 7, 2016

Told Wally what we were looking for, went for a drive, talked over numbers and that's it. Probably the easiest car buying experience I have ever had. Never felt pressured

Toni

Dec 22, 2015

We had a salesperson that listened to what we wanted rather than trying to be pushy and steering us into something we were not interested in.

Matthew

Dec 15, 2015

Everything, from sales to management everyone was there to make sure I not only left in the vehicle I wanted, but also the right vehicle for me. The staff even stayed on after closing to get me in my jeep Cherokee.

Lori

Dec 14, 2015

The staff was friendly and welcoming. The vehicles were priced right and you didn't have to haggle over the price. Plenty of inventory to choose from.

Gary

Dec 12, 2015

I purchased my third vehicle from Gabe Taylor and he made sure I was completely satisfied every time. Didn't waste alot of time and knows what he's doing. He's an asset to you company !

Jennifer

Dec 12, 2015

Shayna was great from start to finish. She made my car buying experience very seamless. All of your staff was very nice and helpful. And I love my new jeep!

trishsinko

Dec 11, 2015

My husband and I had a wonderful experience working with Jeff Ciotti.

Where is the car?

Dec 9, 2015

I went to look for this vehicle http://www.cars.com/vehicledetail/detail/643365664/overview/ I had conversations with the sales person numerous times during the week, the consultant never said anything about its location. I knew something was wrong when the consultant drove up in the wrong car. I said this is not it. I showed the website. We walked around for nearly 45 minutes. We drove across the street to no avail. This car was not on the lot. As we were taking a test drive, the consultant somehow remembered the car was being driven by the owners daughter in Iowa. I asked how long they knew about this ad they did not anser, only saying they could not take the car out of inventory because it was never titled. After we sat down to run numbers, I showed them the same car at a better deal. The fact that I was looking online at other cars seemed to bother them. They clearly do not like informed consumers. The consultant asked, they never have the car online in stick, it is just to get you into the dealership. I replied, much the same here. They could have been honest and said the car was being driven-it was a demo, so it already had miles on it, but, how did anyone know the car was not in Iowa with the daughter? If they were unable to be upfront, how could one trust them? I am still in the market, but Wally did not meet my customer service expectations and will not be getting my business.

Shannon DeVaughn

Dec 6, 2015

I had a great experience with a salesperson named Shayna. She answered my questions effortessly and made everything so easy. I would recommend Shayna and Wally Armour to anyone.

Vince

Dec 6, 2015

Extremely fast & courteous! Appt. was scheduled for 12 noon, truck was done by 9:30am. price was right with no coupon.

Jennifer

Dec 3, 2015

Early drop off time and the offer of a ride to work. Appreciated the call with the total and then the call letting me know it was finished.

Terri

Nov 24, 2015

Our salesperson, Bill VanDorn, was very thorough in explaining the features of the car. We own a 2014 Grand Cherokee so are very familiar with Jeep, but he pointed out differences/upgrades. Also, the car was filled with gas and VERY clean upon delivery!

Bobbie H. wally armour #1 fan

Nov 18, 2015

I recently purchased my first BRAND NEW car from wally armour and i have to say that this was a truly hassle free experience. I will recommend wally armour to anyone i brought a used car from there years ago and when it was time to upgrade i was not let down from getting a oil change to purchasing a car wally armour truly leads the industry in customer service. They have such a warm, friendly, honest environment. Kudos to Gene Paina you truly work hard for your customer. Keep up the good work.

Bobbie Hardin

Nov 18, 2015

Hi my name is Bobbie H. i i purchased my first brand new car recently form Wally Armour in Alliance Ohio. I have to say yet again Wally Armour has yet again out done themselves. i purchased a used car from them 2 years ago and when i needed assistance 2 years later they were there. Gene Paina sold me my first used car then sold me first brand new car. I am really excited to be a customer of wally armour, they really treat each other as well as there customers like family. I have to say Gene provided me with a car and options that i wanted along with excellent customer service. I am really proud to be a wally armour customer and truly excited to have gotten to work with Gene Paina again. Way to go keep up the great work GUYS! I have and will always recommend Wally Armour to everyone.

Gregory

Nov 18, 2015

Everything just went very smooth. Was offered a ride to work and was contacted when my Jeep was done. Thanks!

Mary

Nov 14, 2015

Wally B. was knowledgeable about your inventory, the models of interest to me, & somehow had discerned my two favorite colors! His explanation of options, and the total "out the door" cost to me was concise & understandable. The sales & financial areas were clean, & quiet. Joe was quick with all paperwork & knew just what was needed for the purchase. Overall, the time spent on choosing & purchasing the Dart was very good.

Kelly

Nov 12, 2015

Our salesperson Wally B. was excellent. This was the best experience I have ever had purchasing a vehicle. I wish that more dealerships were like Wally Armour. We drove past many Dodge dealerships to purchase our vehicle and by far we made the right decision.

Nichole

Oct 30, 2015

Gabe new my situation and did everything he could to get me a fair deal and payment I was comfortable and could afford.

Margarett .

Oct 29, 2015

The recall fix did not take as long as told, which was good. Loved the fact they ran my jeep through wash. Guys were very friendly.

Colin

Oct 28, 2015

I liked how they worked with my while I was trying to get all my financing arranged and kept in contact.

Marc

Oct 26, 2015

Thank you for my new Jeep! The salesman, Gene, was helpful and patient which made for a good experience.

Marsha

Oct 25, 2015

I have worked with Gabe Taylor and it is always a great experience. No pressure sales. And the best part, I always leave with a better vehicle than I came to look at while also keeping me within my budget.

Dougal

Oct 22, 2015

Purchased a classic car from you that then needed to be shipped to me in South Carolina. Experience was great, car was described correctly and Shayna Benning was great to work with.

TracyAlliance

Oct 18, 2015

Great service from Jeff Ciotti. Traded in used car for the Jeep I have been wanting to purchase.

Heather

Oct 17, 2015

communication was excellent, Jeff Ciotti was experienced, friendly, and helped all the way! Wally Armour...great place to purchase a vehicle!

Derek

Oct 9, 2015

This was my first time purchasing a vehicle using the loan process. My salesperson Jeff was great. I've known him for quite some time and he was extremely helpful and easygoing through the entire process. I would recommend going to him to anyone, it makes the whole experience less stressful. My car has been quite a good purchase so far if I do say so myself.

Melissa

Oct 9, 2015

I wasn't SOLD a car. I purchased one. Gave was great at helping find the right vehicle for my needs and my budget. He gave me several options for both payment and desires for options on vehicle.

Glenda

Oct 3, 2015

I haven't talked to a person that didn't want to help. I drive a jeep they understand it is a jeep thing

Sally

Oct 3, 2015

My engine light was on and the diagnosis and replacement for the sensor was complete in 1 hour while I waited.

Gregory

Sep 25, 2015

Kody was very thorough with his communication via email and the phone. He answered all our numerous questions and did it quickly. He seems to be an honest person. The floor mats and tank of gas were appreciated.

Megan

Sep 22, 2015

I was undecided on my Dodge. After talking with Bill V. and Al A., I told him I needed to go home and think about it. I didn't feel pressured at all like I have at other dealerships. We came back and got our vehicle an hour later, and we LOVE it!

James

Sep 19, 2015

Upfront pricing. We didn't feel pressured. Everything and everyone was friendly. Financial process was easy. Staff was friendly and helpful.

Suebee

Sep 15, 2015

It was one of the most pleasant experiences weve had in buying a car. our salesman Nick was great and very helpful.i want to thank nick, al armour, and the rest of the staff for making us feel welcome and i will recommend them to everyone.and another thank you to mike miller in the service department.

Pamela

Sep 14, 2015

i hate buying a new car and you maid it as fast and painless as possible service was very good

Jordan

Sep 1, 2015

I like it that you help families out and care about there families as well ans do a good job

Julie

Sep 1, 2015

Clem Ewing and Jeff Ciotti were wonderful to work with. They took time to explain everything to my son and I. We didn't feel pressured or rushed. It was the most pleasant car buying experience we've ever had. Thank you!

Cheryle

Aug 27, 2015

We went to the dealership for an oil change and tire rotation and an update on our radio. We waited approximately 1 hour and 30 minutes. The fellow from the service department found us and explained they were having trouble with the computer update and were sorry we had to wait so long. Then he said we will not be charging you for your services, today. Imagine our surprise and shock. It was wonderful!

Tyler

Aug 27, 2015

This was my first time buying a car. Jeff Ciotti and Tim Powell was great. Both was patient and very helpful. They explained everything to me that I needed to know and answered any questions that I asked. Thanks Jeff and Tim for great service!

Kelsie

Aug 25, 2015

The service was quick and the employees are friendly. I will continue to get service done and buy my vehicles from this dealership. I've never had a bad experience at Wally Armour!

Still a Jeep Aficionado

Aug 19, 2015

I purchased a 2009 Jeep Patriot w/73K miles in Feb 2015. My previous review is dated 2/17/15. A list of repairs done to the vehicle while on Wally Armour's lot but prior to my purchase were provided at the time off the sale. One repair was a right front control arm and wheel alignment. Fast forward to exactly 6 months and only 2300 miles later. There was a strong vibration at 60 mph and the inside half of the left front tire was bald. Now I needed a LEFT front control arm, another wheel alignment AND two new tires!!! Of course, I paid for this. I'm sure both control arms should have been replaced at the same time but I feel in an effort to save a few $, it didn't happen.

Pamela

Aug 15, 2015

I walked in knew exactly the car i wanted. Cody was awesome taking care of what i needed as a payment. He explained everything about the car, answered any questions I had upon leaving. And connected my phone to the uconnect for me....which I love. Thanks to Cody DeWitt for GREAT Customer Service.

Tracey Rastetter

Aug 14, 2015

Jeff was great! Was very patient with me when choosing a vehicle. Gave me many options to choose from. Would definitely recommend Jeff to my friends and family! Thank you Jeff for all your assistance.

Nathan

Aug 11, 2015

Brent Campbell was very easy to work with and I will be back to buy from him again. I received the exact payment I was looking for!!

Bryan&Sharon Rugani

Aug 5, 2015

Shayna Benning is a wonderful salesperson.She went above and beyond helping us find the vehicle for us! She was very accommodating and we are grateful we have given her our business. We would highly recommend her to anyone searching for a new car.

Tonya

Aug 2, 2015

The service department goes above and beyond at times to make sure they can do thier best for you. Cody Blake is great.

Dennis

Jul 30, 2015

No pressure from Kody what so ever. He was very nice and very respectful of my partner and I. He went out of his way as much as possible to be helpful. We will return to him for our next vehicle.

Janice

Jul 28, 2015

Beginning with a phone conversation with Bill Van Horn, we came to see Chrysler 200, Bill was with another customer and Jeff Ciotti helped us through the show lot, when we came back with our decision, Bill helped us with Jeff popping in from time to time. Both gentlemen very courteous and helpful....we hate car shopping, but we are happy with our choice. I have already recommended Wally Armour to friends.

Hope y

Jul 25, 2015

I had bill powell as a salesman. He was great. Not pushy. Very personable. Talked to me about his family and how he liked ohio state college football which made me feel more relaxed and calm. He wanted to make sure i got something i liked and the vehicle that was right for me. He also offered me beverages and made sure i was comfortable while my trade and financing was being delt with. I also used the bathroom which was spotless!!! (important to me). Thanks bill and all the wally armour staff.

Michael

Jul 23, 2015

Very low pressure. Found a vehicle I liked on the lot but was willing to locate a vehicle if there wasn't one on site.

DevilishRango

Jul 22, 2015

I've never bought a vehicle new off of a car lot so it was way more tedious then i expected, but I still enjoyed the experience. Josh was with me through everything from; searching for a local vehicle to ordering the one I purchased, inspecting it with me and explaining to me how all of the bells and whistles worked. From my down payment up to the point he showed me how to bluetooth my phone to the radio I had a ball. I was even more excited when their finance department managed to get me a better rate then my bank had offered me. I'm loving the Durango. I would choose to buy a vehicle from Wally Armour over using the "self checkout" at WalMart any day.

Mike Pisani

Jul 19, 2015

I leased a new 200 in April from Wally Armour. I had a great experience dealing with Shayna. 9 days after getting the 200, it was rear-ended and totaled. After everything was settled I returned and leased a new Cherokee Trail Hawk and again, Shayna provided excellent service. I wouldn't hesitate to get another vehicle through them.

Alycia Ciotti

Jul 13, 2015

Very pleased with my first time car experience!! Such an excellent facility and staff that will do everything they can to make sure you are getting what you want!! A special thanks to Jeff Ciotti for helping me get my 2015 200 i love it!! I will be doing all my future car purchases here at Wally Armour

Anita

Jul 3, 2015

The vehicle I purchased from Wally required repairs on several occasions that I paid for yet were never completed. On the final occasion, they forgot about my car for over a month, the car wasn't repaired when I went to get it and several other things went wrong that were not an issue when I took it in. Their way of saying "I'm sorry" was to fix everything they did wrong, at the same hands that destroyed it, but wanted to stick me with the original bill for repairs not even done! I will never purchase another vehicle from Wally Armour again. They stripped me of transportation for my disabled child and that is unforgivable. I had to have my car towed off their lot!

Henry

Jun 30, 2015

I liked Gene, he was surgical. I told him exactly what i was looking for and he produced it like magic. This is the second car I've bought from him in 13 months and i plan on getting many more through him.

Big Dan

Jun 27, 2015

I really really love my new car, good job Jeff Coitti and thanks, Al. Thank you for working with me and getting me out of my old car, into a new car.

Amanda

Jun 24, 2015

The staff is knowledgeable about their products so I trust them with any issues I have with my vehicle. We live 45 min away from the dealership but when I had an issue with my 2015 jeep grand Cherokee they were able to see me that day(all the jeep dealerships close to us couldn't "fit" me in for over a week) repair wait time was quick as well!

Denise

Jun 20, 2015

The salesman, Wally B. was very knowledgeable of vehicles and different options the are available. The sales process was excellent. We will be returning for any future vehicle purchases.

Vica

Jun 18, 2015

Every is always friendly and helpful and, I always feel I can trust them to take good care of my truck and not cheat me.

Charles

Jun 5, 2015

Prompt, knowledgeable service associate. Appropriate service recommendations. Completed on time and for a reasonable price. Several trips for both routine and recall service have been handled in consistently exemplary manner.

Adam

Jun 4, 2015

Liked friendly salesmen (Clem), liked the lowest price right off the bat, liked the food served to me and my family! Thanks Clem:)Also liked the two day bring back option. Gave us confidence in our decision!!!

Heather

Jun 4, 2015

The sales personal were very knowledgeable and friendly. Facility was updated and beautiful and clean. Very down to earth and easy to talk to. Will go back.

Jenna

Jun 4, 2015

Everything! I am a bit of a scatter brain in terms of what I want and my sales associates were very patient with me. The best rate was worked out for me, even if it took six different tries, and when I had to leave for work and come back the following business day, the sales associate was very courteous in understanding my situation. The sales associate even went so far as to hunt down my house keys that I left in my trade in vehicle after I called in in a panic!

Curtis

Jun 2, 2015

The estimated time and price were both very closely acurate for my Oil change, recall, and tire rotation, and I was very pleased to see that my jeep had been washed for me.

Jeffrey

Jun 2, 2015

Our salesman, Dan Nevinski, was so helpful that it made buying a car so easy. We will definaty be buying our next Vehicle at Wally Armor!!

Mr. & Mrs Trent

May 27, 2015

Service was great. Our salesman Brent Campbell was great and helpful. Al Armor was very nice and took time to explain everything. I would recommend Wally Armor to my family and friends.

Timothy

May 27, 2015

Wally Armour, as earned a lifetime costumer with me. I look forward to working with, Brent again for all my future needs.

jeepfan

May 24, 2015

Caleb Jacobs of Klaben Chrysler, Jeep, Dodge was knowledgeable and helpful -- we were unsure about what we wanted, but at the end of the experience, we were very happy with our choice -- that was largely due to Caleb's patience and professionalism. We look forward to a long relationship with him! Chad Worrell was also helpful in this process - we didn't know it at the time, but he worked with us on his first day at Klaben. Well done, Chad - we would never have guessed! Finally, Brian Franklin was our financial guru on this transaction -- he worked hard to get us the best deal, and we appreciated his integrity during the process.

Jacqueline Woodburn

May 20, 2015

Jeff and Dan worked great together helping me get my car. I knew what I wanted and they worked hard to help make that happen. They had great attitudes and were down to earth. Very relaxed atmosphere. If I had one complaint- it would be Joe. ( I felt pressured and rushed by only him)

Dustin

May 19, 2015

My sales associate, Brent Campbell, was professional but not overly aggressive. He was willing to show me and test drive multiple vehicles until I found "the one."

Erin

May 14, 2015

Extremely friendly staff and environment. Very customer focused and Josh Tenney helped make this experience well.

Denise

May 13, 2015

I bought a decent used car I hope to have for a reliable family car that will keep us safe on the road.

Dawn

May 7, 2015

This was my first car buying experience at a dealership. You always hear these horror stories about it, but the experience at Wally Armour was great! The staff was wonderful, our salesperson Wally was great. I will come back to this dealership for every car I buy! I will gladly drive an hour plus to buy my cars from Wally Armour.

Tara

Apr 30, 2015

The advertised price applied to everyone, no haggling, and no pressure to buy. Very friendly and personable staff. Wally B. was knowledgeable about the vehicle I was purchasing and took his time to explain all of the features.

Joanna

Apr 29, 2015

We purchased a 2005 Chevy Tahoe as is from Wally Armour, who has a 48-hour return policy. On the way home the speedometer went out. Wally Armour paid for the costly repair. Jeff Cioti was helpful and went above and beyond to make sure that everything was taken care of. We highly recommend this dealership.

NewJeep

Apr 29, 2015

I was skeptical about leasing a new car from Wally Armour, due to impending graduation and a current lease with Toyota. However, Jeff Ciotti definitely helped me make the right decision, and I now have a car that I love. The leasing process can always be stressful, but Jeff Ciotti made the process smooth, while maintaining professionalism. I'm excitied to start my journey with my new car, and look forward to my future dealings with Wally Armour.

Courtney

Apr 28, 2015

Brian was very helpful and I felt no pressure from him to buy. He made sure I was happy with my car choice and was excellent and fast at helping me obtain all the information I needed to know about purchasing. The experience was quick, easy and I felt very confident about my new car. Brian was an amazing advisor and I would definitely recommend to a friend.

Jill

Apr 24, 2015

Dan, our salesman was very kind and worked diligently to get us the best deal. No one was pushy like other places we looked.

Dawn

Apr 22, 2015

Love the family atmosphere and that I dont feel attacked by salesman when I pull in the lot. Keep up the good work!

Dwayne

Apr 22, 2015

My experience was with Al personally and AJ..and was great. Love my 300. Paperwork and processing went smoothly and flawless. Phone call following day from AJ thanking for purchase added extra touch.

Ryan

Apr 16, 2015

The sales rep was very friendly and knowledgeable. I actually had been to the dealership earlier in the year but did not make a purchase, but Brent was extremely helpful so I asked specifically for him when returning. The entire staff for that matter was very polite. I also like the selection of vehicles and everyone stayed late to help wrap up the sale as it was towards the end of the day when we finalized the purchase.

Courtney

Apr 15, 2015

The staff was great. But if I had the opportunity I would return the vehicle. I do not feel like it is going to last me another 2 years without having a major problem.

Doug

Apr 15, 2015

Brad was kind to my wife and very knowledgeable. The quote was spot on and the use of a loaner vehicle made our two car appointment much easier to manage.

Kristy

Apr 10, 2015

Wally Armour personnel were very welcoming and helpful. Their service was fast and efficient. The wait for an oil change and regular maintenance was short. Great place to purchase and service a vehicle.

Michael

Apr 8, 2015

I drove 1.5 hrs. from WV to Alliance, OH because of all of the positive reviews I read and their prices on trucks were more affordable than West Virginia. Shayna Benning was the sales person to assist me and she did a great job through out the entire process. I had even left my garage door opener in my trade-in vehicle and Shayna mailed it out to me the very next day, thanks Shayna!

Daniel

Apr 2, 2015

Staff was friendly, kept me up to date. Found a solution when I didn't have transportation. Gave the appearance of being a very organized group that worked seamlessly together. Congrats! Much improved!

DougM

Apr 2, 2015

Great place to buy a car ! Had Jeff Ciotti was my salesman and he was a very nice and helpful person !! would recommend anyone to go and talk to Jeff

Matthew

Apr 1, 2015

AJ and Al took the time to explain all the lease terms and answer my questions. I never felt pressured at any time.

Kim & Steve Bailey

Mar 30, 2015

My husband and I have been searching for an affordable, dependable car and you were recommended to us by 2 of our sons. Upon arrival, we were greeted promptly by one of your salesmen. When we requested Jeff Ciotti, the other salesman went in & Jeff promptly came out. He answered all our questions, showed us a variety of cars and went with us as we test drove several of the vehicles available. Jeff was very helpful in aiding us with information, prices, etc. He pointed out special features that each vehicle had, different price packages that could be included. He stayed late to help us out and walked us through how leasing worked as we had never leased before. Jeff walked us through the entire sales process once we had decided on a vehicle and saw to it that we received the "most" car for our money. We were very impressed with the professionalism and overall friendliness of your staff, and were quite impressed that the owner of a busy business would take the time to introduce himself and thank us for our business. I have no qualms in recommending Jeff or Wally Armour to my family & friends interested in wither buying or leasing a vehicle. We drove away with a very pleasant experience. Thanks to you all

Michael

Mar 27, 2015

Two very good sales associates. We found the jeep on line very good price and they put everything down in black n white so we knew exactly what we were paying. There was a slight problem with the car so we could not take it home the same day. But Jeff, kept use informed on all that was going on It got it taken care of and we are very happy!!

Debra

Mar 25, 2015

I was treated very well and I really felt like my sales associate was listening to what I wanted. I did not feel pressured and I thoroughly enjoyed being able to take my time and examine my options. Everyone was really great and I think that was one of the most positive car buying experiences I have ever had.

Jennifer

Mar 25, 2015

Clem was an A+ salesman, no pressure, and very informative. He took alot of time to show us every feature on the vehicle.

Karen

Mar 25, 2015

Clem Ewing was wonderful throughout the entire process. He thoroughly explained each feature during the ordering of the vehicle and provided recommendations. Clem was in contact after the vehicle was ordered regarding expected build and delivery dates. Once delivered, Clem ensured my new car was safe until I could make the two and a half hour drive to finalize the purchase. Prior to me driving the car off the lot, he provided an overview of the features and connected my phone to UConnect. Clem checked in the following day. Great experience with Joe (finance) as well.

Laura

Mar 25, 2015

The staff is absolutely wonderful, every visit, every time. Could not be happier with my purchase and the service I have received. THANK YOU

Robert

Mar 24, 2015

My salesman , Bill Powell, did an excellent job giving me all the info I needed on the phone before I even came to the dealership. Bill had the car ready for us to test drive in just a few minutes even though we came in an hour before our scheduled appointment time. After a smooth and painless sale he did an awesome job of making sure we understood all the options on our new vehicle. Thanks Bill and thanks Wally Armour for another pleasurable car buying experience.

Donald

Mar 18, 2015

My sales rep Brian was courteous and professional. I was looking for a replacement vehicle and he took the time to find just the right car that met my needs and expectations. I left confident of my choice and comfortable with my purchase.

Ashley

Mar 16, 2015

I came to Wally Armour looking for a specific vehicle (2015 Jeep Grand Cherokee Altitude). After calling in and talking with Brent Campbell, he made me feel comfortable about working with Wally Armour and answered all of my initial questions. When I arrived at the facility, I was promptly greeted by Bill Powell. Since Brent was with another customer at that time, Bill kindly showed me the Altitude and Limited models of the Grand Cherokee. He thoroughly explained both vehicles and their differences in great detail. The test drive experience with Bill was also great! I chose to purchase the Altitude because I love the black trim and the overall look and feel of the vehicle. When I came back two days later to purchase the vehicle, I was able to work with Brent. Brent was very helpful and attended to me as quickly as he could. The financing/paperwork process was very quick, easy and painless. Everything was thoroughly explained to me. I did not feel like I was getting "tricked" into anything as I have felt with other dealerships in the past. After it was all said and done, Brent answered any final questions, gave me a refresher on the features of the vehicle, and took my picture with my brand new Jeep! He even said he would call me in 2 days to see how everything is going with my new purchase! Highly recommend to anyone looking to buy a Chrysler/Dodge/Jeep/Ram in the area!! Great job, guys!

Robert

Mar 15, 2015

Willingness and ability to communicate and negotiate via email and texts. I have a lot of demands on my time and was not able to physically spend a lot of time searching and negotiating. Very attentive and helpful!

Braxton Koup

Mar 8, 2015

Jeff was very easy to work with. Great service very easy to work with. Never beat around the bush very straight forward.Able to get anyone approved work very easy with people who have no credit such as myself could not ask for better service thanks again Jeff

Ken Campbell

Mar 8, 2015

I recently purchased a new dodge from wally armour making this the second new vehicle that Brent Campbell has helped me with. I have dealt with wally armour for over 15 years and will go back again!! It is well worth the time to visit this dealership and ask for Brent!! Brent is down-to-earth and never has tried to pressure me or persuade me to purchase a vehicle that I didn't want. No one I have dealt with over the years has ever done this at wally armour!! It is always a friendly atmosphere and no sales person looming over you while you are looking at the inventory. Dealing with Brent feels more like visiting an old friend and catching up on lost time.

Luanne

Mar 8, 2015

Jeff Ciotti made my first lease experience so positive and easy. I will recommend him as a salesman to anyone serious about buying or leasing a vehicle. Jeff walked me through every step of the leasing process and answered all my questions. He was very easy to work with and responsive to my needs as a customer.

Jerald

Mar 6, 2015

I pretty much knew what I wanted when I walked into the business and did not have to spend all day buying a vehicle.

Kevin

Mar 1, 2015

Wally B. This is our 4th purchase from Wally Armour. It is a long drive for us, but we love the way we are treated and highly recommend Wally Armour to everyone. They take care of their customer's after the sale.

Jeanne

Feb 28, 2015

No pressure to buy! The salesman, Clem Ewing) even told us to go home and think it over. He worked the deal out with us and the manager to our satisfaction. There was none of this "What do I have to do to put you in this car today?"

Shaun S

Feb 25, 2015

Great dealership with great deals. Shayna was a great car dealer and did everything and anything to ensure that my car buying experience was hassle free . I would highly recommend Shayna and all the staff at Wally Armour.

Lester&Misty

Feb 23, 2015

Brent Campbell from Wally Armour not only helped my husband and I get the car we needed and wanted but he did it in record time with the amount of kindness and persistence that all car dealerships should have. I am currently recommending to all my friends who need a vehicle that Wally Armour is the place to go. Thank you Brent!!!

Amanda

Feb 20, 2015

I got a new car obviously and Tim was able to get me financed without a co-signer, ultimately helping my own credit!! I liked the friendliness of clem Ewing and Tim as well as the honesty and help in choosing the right vehicle for me!

Stephene, Jeep Aficionado

Feb 17, 2015

The dealership is SO large with several buildings. Here for one thing, there for another. Confusing to a new customer. Jeff Ciotti, salesman was forthright but a bit too chatty. To be fair, my son was with me and he is too. Everyone I spoke to was friendly and eager to answer my questions. I would return and I would recommend Jeff and Wally Armour. Thanks.

Leopardtechie

Feb 14, 2015

Wally B made the experience of purchasing my new car seem less. I found the car that I wanted online and Wally contacted my by text message. Through texting we narrowed down exactly what I needed and then had a brief conversation on the phone to confirm everything. Then I drove out to test drive the car and meet Wally. He had everything ready to roll and was worked hard to meet the my needs. I was very happy with my experience at Wally Armor.

Cody

Feb 12, 2015

I had gene as a sales person he was really really nice honest and efficient I also got to work this al armor and he was an amazing down to earth person and very helpful glad I did business with them

John S.

Feb 9, 2015

Brent Campbell was our salesman from Wally Armour, and we have worked with him before. We will only work with him, so I recommend you ask for him. The dealer itself was very honest and upfront about its pricing.

Eric

Feb 7, 2015

the help we got, going the extra mile to get us the best price possible..great service ,great prices, that's why we have mlti-buys here..

Susan

Feb 4, 2015

Everyone was very nice. Straight forward and up front with pricing and financing, no gimmicks or hidden fees. I will recommend Wally Armour to family and friends.

Cody Jones

Feb 2, 2015

I recently purchased my first brand new car this past weekend from Jeff Ciotti. The entire experience was stress free from beginning to end. From the time I walked in until the time I drove away in my brand new 2015 Dodge Dart. I would highly recommend buying a vehicle from Jeff at Wally Armour in Alliance to anyone I know.

Trudy

Jan 29, 2015

have been purchasing vehicle for 20 years, love the friendly staff and no-hassle pricing, highly recommended for all your needs

Lori

Jan 27, 2015

Wally Armour salesman Brent Campbell was professional and patient and made purchasing my first new car a comfortable and enjoyable experience.

Frederick

Jan 19, 2015

they were able to help us with the whole process from finance till delivery.everyone was very freindly and concerned with our experiance.

Douglas

Jan 17, 2015

It was a very pleasant & enjoyable experience! Sales people were very knowledgeable & helpful in the leasing process! Just didn't get to meet the service manager & see service department.....

Joyce

Jan 14, 2015

We appreciate our sales rep ( Wally B) - very easy to want to deal with. ( Not pushy, just straight up and direct). He is very professional and was willing to go to any length to satisfy our needs. Along with Joe that processed our loans, Thanks so much for all your help We enjoyed our experience

Edward

Jan 13, 2015

Everyone was very friendly and honest - AJ did a great job answering my questions about the vehicle and buying process!

Christel M.

Jan 8, 2015

We just purchased our 2nd vehicle from Jeff Ciotti, at Wally Armour. We appreciate Jeff's patience, understanding, and honesty, and will continue to ask for him for our future dealings with Wally Armour.

David G

Jan 8, 2015

Jeff Ciotti was very helpful and resourceful. I applied for a loan online and got a phone call from Jeff withing a few minutes. I visited the dealership the same day, and upon arrival he showed me various options to choose from based on what i had stated i was looking for. Overall he was very helpful and knowledgeable.

'Bro' Nick Patron

Jan 4, 2015

You knew what was best for me! That personal touch goes a long way in the business. Thank you, Br. Nick Patron

Lori

Jan 3, 2015

Being able to look at inventory in stock before we drove to Alliance from Dover. Seeing a truck we liked, we phoned to verify it was still on hand. Wally B was very friendly , helpful, and knowledgeable. There were no high pressure techniques. We found the vehicle we were looking for.

Aaron

Jan 1, 2015

The whole staff is very friendly and goes the extra mile to get you into the vehicle you want. This is our 4th car we have bought from there and each time has been easy and not stressful at all. Our salesman is awesome!

Matthew

Dec 28, 2014

My experience was stress free and there wasn't any hassles or suprises, your salesman, Mr. Dudley was upfront and a pleasure to deal with.

Kellie Backer

Dec 23, 2014

Jeff Ciotti is awesome and was a great salesman definitely will be back to get my hubby a truck in Feb 2015.

matt f

Dec 11, 2014

We just bought a 2011 chevy impala from jeff c. He was kind with us and made sure we felt comfortable.

Michael

Dec 7, 2014

This is the 2nd truck I have bought from wally b. and I would recommend him and wally amour to anyone looking to buy

Matthew

Dec 4, 2014

Gabe Taylor Went out of his way to locate the exact Ram Truck I was looking for not a easy one to find a 1500 Laramie Longhorn two tone Black and Gold. Met with Gabe last Friday and was driving It home on Saturday afternoon. Great experience some sales to finance. Really liked the no hassle approach of giving the best price the first time. The best experience I have ever had buying a vehicle.

Kay

Nov 25, 2014

I asked for information on a jeep for sale. The salesman called and promised to text me pictures since I live quite a ways from the dealership. Never got the text or a call after that. What a waste of time

LL

Nov 24, 2014

Clem Ewing was great! I have purchased 3 vehicles from Clem, he is honest, knowledgable and professional. He went out of his way to find the vehicle that I was looking for and he had honest answers to all my questions. I hate the car buying process, it can be exhausting but Clem made it painless. He's a great guy and I recommend him to everyone I know.

MJTrain

Nov 21, 2014

We had a great experience thanks to Jeff Ciotti. If you're in the market for a new car we would definitely recommend going to see him. He helped us find exactly what we were looking for with no pressure to buy until we were absolutely sure.

Matthew

Nov 20, 2014

Jeff Ciotti was our salesman and he was very easy to work with and helped answer any questions or concerns that we had.

Carol

Nov 19, 2014

My repairs were scheduled to take most of the day so I was given a loaner car to use. That was a huge bonus, which allowed me to go about my personal business. It was certainly appreciated!

LaReese

Nov 13, 2014

I had a wonderful experience today. Jeff Ciotti helped me purchase a car today with the money that I had for a down payment and within the monthly price range that I needed. He was super funny and had a great personality. I would recommend anyone to go there. Tim & Eric also helped finalize the deal by being able to explain to me the financing piece. Absolutely wonderful team.

heathb

Nov 6, 2014

I made a recent Jeep purchase from Salesman Jeff Ciotti after looking at vehicle inventory on their website. Jeff and the rest of the staff was great! I felt NO pressure to buy and Jeff actually guided me through the car buying process more than anything. I will definitely be shopping there for my next vehicle, referring my family, and friends to Wally Armour. If you go be sure to ask for Jeff Ciotti or call him directly (he is great at returning calls if he isn't available) 330-693-9494.

Lawrence

Nov 4, 2014

a very friendly environment coupled with knowledgeable staff make car shopping a pleasure at Wally Armour! I will definitely shop there again.

Shane

Nov 1, 2014

Bill Powell helped my tremendously, very kind and helpful salesman. It didnt feel like I was talking to a sales person, but an actual person who had intrests in what I needed.

Shawn White

Oct 28, 2014

Even though I did not end up buying my new vehicle from Wally Armour I had a great experience there. Bill Vanhorn was the salesman that helped me while I was there. He was upfront with me on the price and all the discounts even a couple no other dealer ship told me about. 2 things stopped me from purchasing there though. 1. They are 2 and a half hours away from where I live and we were unable to complete the deal in 1 day due to some financial issues and 2. The price they were willing to give me for my trade was too low for me to accept the deal. Otherwise tho I have not ever had a better experience with a sales person at a dealership.

Michael

Oct 22, 2014

Came up looking for this particular vehicle as we had seen it online. Took it for a test drive and really liked it. There was no pressure in trying to get us to try another vehicle. Nor was there any pressure when final cost was given to us and we said we needed to make arrangements with our bank and would get back with the sales person. We were in and out in no time. At a previous dealership we went to we were in there at least 3 hours because salesperson had to keep going back and forth with his manager and he didn't know much about the vehicle.

William

Oct 15, 2014

It was a very personal experience. The staff was very pleasant and treated me as if they knew me. After I made my purchase they all were very appreciative. They answered any questions I had and were not pushy which I like. They treat me with respect.

Carolyn

Oct 12, 2014

This is my 2nd car from Wally Amour this time things went much better then the first time around thanks to Jeff very great job at find us a car we liked and getting us into a payment plan we can live with very pleased thanks again!

Stephen

Oct 10, 2014

Good price. Always good customer service. I have purchased three vehicles from Wally armor and I have had exceptional sales people all three times. Service department is friendly and professional.

Bianca M Gregg

Oct 9, 2014

Absolutely had a great experience, Jeff Ciotti helped us decide on the perfect vehicle for our family. We were in and out in 2 hours. He answered all our questions and was very professional. Thank you Jeff!! We love our new Vehicle :) Bianca, Scott, and Priscilla

Matthew

Oct 9, 2014

The part was already ordered for us, and was quickly installed. They didn't run an unnecessary diagnostic, which saved us time and money.

Jason

Oct 4, 2014

I bought my last 2 vehicles from Wally B and recently I had to take my newest Dodge Caravan in for service. Found out it was a water pump and was fixed within a day and also recommended a tire rotation and balance. When I dropped my car off Wally B greeted me and assisted with taking care of my issues.

Traveling man

Oct 3, 2014

I found a great deal here. Unfortunately they are 4 hrs. from home. Got me in and out in one day! Fantastic experience with the staff.

Bailey

Sep 30, 2014

Had a great experience at Wally Armours. I wasnt sure what I wanted, but my salesman Dan Nevinski helped me find the perfect car for me, a 2011 Jeep Patriot. I love it! Everyone there was very nice and I never felt pressured. I will definitely go back to Wally Armours and Dan for my next car.

jimm2800

Sep 30, 2014

I had a really good experience buying my truck from Wally Armour. My salesman was Dan Nevinski and he was great! He was very kind and patient. Answered all of my questions honestly, and accommodated all of my interests and concerns. The whole process was smooth and quick. I would definitely come back.

Zeth

Sep 26, 2014

Got car right in did the PM on it was pretty quick and actually washed this time last 2 times no wash.

LaDaniel happy new owner

Sep 19, 2014

I just purchased a 2011 Chevy Cruise, I would like to thank my sales guy Jeff Ciotti! He did an excellent job I was shopping with a friend there was no pressure to buy. Jeff told me over and over again my goal is to get you in a car that you are comfortable in. He did a great job and I am comfortable in my new car if your looking for an honest salesman contact Jeff Ciotti. Thanks Jeff from my family to yours.

Takisha

Sep 19, 2014

I was not sure on what car I wanted, I liked everything from a car to an SUV and my sales person was very patient with me as we went over each car/SUV I liked.

Stacey

Sep 18, 2014

I am very impressed with this dealership. We bought an 03 impala 1 yr 6 months ago through wally Armour buckeye financial. Jeff helped us there and we were happy. But unfortunately the impala had several issues while we had it. The first 2 times we had a family mechanic help us. (To save money) but then last week the impala broke down again. Same issues we previously had. I ended up taking it to wally Armour expecting a giant bill. First the service department helped us by towing our car from Akron to them! The service department was nice and very helpful. To our surprise Jeff called and let us know that his manager told him to try to get us traded out of the impala. We were shocked. This doesn't happen does it?? Yes it does when you have a company that cares for their customers. We were able to get traded in a better car. We are so beyond grateful and happy. You better believe all of our cars will be from wally Armour. My family has had a long history buying from them and that won't change either! Thank you so much guys!!!!

carl

Sep 17, 2014

Was a good experience very helpful on financing and getting the price that i wanted. In a vehicle in a matter of no time.Thanks Jeff Ciotti.

Tina

Sep 10, 2014

The salesman we had was very helpful and even drove the car to our house so my husband could look at it . I really appreciated him doing that. He also got us in to do the paperwork as quickly as he could,which was great.L

Lisa Wallace

Sep 2, 2014

This is the second car we've purchased from Wally Armour and it won't be the last! We had a great experience and appreciate them going out of their way to be open on Labor Day as that was the only day my husband and I had enough time to look at cars. It was extremely convenient. Our salesman, Gene Paina was no pressure, kind and very helpful and I've already recommended him to several friends looking to buy a new car. Thanks for making this a great experience and for having a car with everything we were looking for! :-)

nictag

Aug 29, 2014

Found the experience to be pleasant and agreeable. Jeff Ciotti helped to find my truck and make the right deal. Saved me the trouble of traveling all over town to find anything comparable. Happy with the results.

Donnie

Aug 20, 2014

A very smooth purchase process, i didn't exactly get the payment I wanted but that was on my end, not theirs...My salesman Brent Campbell was professional, knowledgeable and down to earth...A very easy guy to work with...and i would be remiss if I didn't mention Joe Warner, hands down the most efficient and friendly finance guy I have ever came across...from the time we sat down till he handed us the envelope was 15 minutes tops!!.....overall a great experience!!!

CDouglas

Aug 19, 2014

I bought a 2012 Jeep Liberty last night from Wally Armour. I worked with Jeff Ciotti and he was great! This was the first vehicle I had bought by myself, and Jeff was patient and explained everything that I asked about without making me feel stupid. He was very friendly and helpful. I will definately recommend Jeff and this dealership to any of my friends and family.

Jeffrey

Aug 19, 2014

Experience was good. Got a good deal on my Ram and a pretty fair trade on my Jeep. Would have like to have gotten more for it. But they were in line with every dealership around. My family has bought many vehicles at Wally Armour and we will continue to be customers.

Debra

Aug 17, 2014

They had an opening within the week to get my vehicle in the shop. It was necessary for me to drop my vehicle off before work in the wee hours of the morning. The designated area was safe and there was a drop box for my information and keys. The repair was done that day and they called to let me know it was finished. Care was taken to keep my vehicle clean while repaired. I'm very impressed!

Carol G

Aug 16, 2014

We bought a pickup yesterday from Wally Armour. Clem Ewing was our salesman and we think a lot of him. He even remembered us from 6 years ago. He was informative about the truck. Encouraging yes, but in a non-aggressive way. The sales process went very smoothly. We will probably go back to Wally Armour the next time we need a vehicle.

A.K.

Aug 14, 2014

Quick friendly service with no pressure. This isn't the first car we've bought from them, and it won't be the last. We like that they are very thorough in telling you everything they know about the car, and are very honest about everything. They made sure they found us the best financing and we are very happy with our "new to us" used car!

Michelle

Aug 12, 2014

Worked with Brian Dudley and he knew exactly what I wanted and stayed in my price range! He was very respectful and didn't "push a sale" onto me and my husband. He let us take our time and when we were ready took us up to finance and we got what we wanted in a trade and our 2014 van payment is actually the same as what our previous van payment was! Very happy!!! Highly recommend Brian Dudley and wally armours!!!

Ashley

Aug 7, 2014

Tim was very kind and took the time to explain how credit works!!Bill was very patient with us and was very helpful!!!

Shay & John

Aug 5, 2014

We recently purchased a 2011 Jeep Patriot and I absolutely love it! Jeff Ciotti was a great help! He worked with us to find the perfect vehicle, answered all of our questions, and followed up to to make sure we were more than satisfied. We will definitely be back to purchase vehicles in the future!!!!! Thank you, Shay

Jessie

Aug 4, 2014

The sales associate was very upfront with us. They are nothing like other dealer who pressure u to buy a car and they do not lie to you. They are very honest and wont give your hopes up. They do whatever is needed to get u approved and get u on the road in a new car.

Aaron Teis and Nora Rhinehart

Aug 1, 2014

Jeff Ciotti was a excellent dealer I would recommend him to anyone that buys a car from Wally Armour. Thanks again Jeff Ciotti.

Officer Duff

Aug 1, 2014

My wife and I were in the market for a 2007 Ford Edge SEL. We found this one online about 90 minutes from our home. They would not permit us to take to our personal mechanic near our home due to the distance; however, they assured many times it was in phenomenal shape. I was very persistent with my salesman to ensure this as we were making a long commute to make this work. They were not very good on communication, but my wife really liked the colors of this particular Edge. Before I even get into the safety and quality issues they sold us knowingly, let's reflect on intentional deceit as to the actual mileage. When we arrived, only a week into our communications with the dealership, the vehicle had an extra 2,800 miles on it! What? According the the Carfax, and their online listing, it was received only 3 weeks earlier with 2,800 less miles on it. When I asked about this blatant deceit, they advised that their reconditioning staff routinely take vehicles home. Do they live in Florida? We did not want to use a mechanic we didn't know or trust, and we couldn't use our own to check it out. They offered a 48 hour 100% refund window to take it to mechanic, but we had to purchase it first. Once we got it to our home mechanic that same day, we discovered as follows: A detailed digital review of the inspection results and associated photos are available at http://bit.ly/1s4fhOw. 1) It is practically mandatory that air filters are replaced before selling - this was the dirtiest one my mechanic has ever seen. 2) The brake pads were recently replaced but the rotors weren't touched and no lubrication was applied. This is poor/sloppy work at any garage. Rotors should have, at the very least, been resurfaced; there is likely to be further issues resulting from this. 3) The transmission fluid is extremely overdue for flushing. The tint of it is not at all what it should be. 4) The belts are in bad shape - the cracking is evident to even to the untrained eye and widespread. 5) The windshield had a major chip in the windshield; such a safety issue should not have gone unnoticed in their safety inspection. This is a major safety concern and can get expensive fast. 6) More than 10 spots were touch-up painted with a completely wrong colored paint; a very sloppy touch-up application as well, worse I've seen in any car I've purchased. Many spots were not completed and others ended up on good paint while missing exposed metal. The correct color is easily obtained from dealers, such as theirs, as it's a factory paint job. I notified the dealership of these issues; directly e-mailing both of my salesmen as well as the dealerships managers and owner. They all declined to make this right and left a singular voice mail voicing a distinct disinterest in fixing any of the several issues Wally Armour either ignored or failed to recognize; furthermore, they said it was my own fault for trusting them and not taking to a mechanic first. As frosting on the cake they promised us a gas slip to fill up before leaving the lot and they never delivered on this as well. It is worth noting that, on several occasions, I drilled our salesman, Jeff, regarding the actual condition of this vehicle so that we did not waste our entire day, several hours of driving two vehicles, and the gas expenses to purchase this vehicle. Jeff repeatedly assured me that they were a reputable dealership and a top-notch safety inspection detected no concerns whatsoever. We intend to keep this vehicle; we put a lot of work into making this work out. We just spoke with the lead mechanic and he advised us that he would address the transmission fluid, belts, windshield, and filter immediately. We are going to do this. However, we also will be documenting this extremely unfortunate experience whereas even the most basic quality control issues were completely neglected and/or overlooked. I mean really, an air filter is a whopping $13 bucks.

M&M

Jul 31, 2014

Jeff Ciotti and Al Amour was great! They helped me and my husband pick out a car that we both love.

Edward

Jul 29, 2014

Scheduling process was pretty smooth. Staff was friendly and expressed thanks for the business.Complimentary wash and dry was a positive as well.

Daniel

Jul 27, 2014

The salesman was great. He took the time to find the truck that fit my needs, was easy to get ahold of and answered questions quickly.

P & L

Jul 27, 2014

We were shopping for a new Jeep Grand Cherokee and found the best price at Wally Armour. They really stand by their motto of "nobody beats Wally Armour!"

angela rankl ~

Jul 24, 2014

Jeff Ciotti made my buying experience wonderful at walley armour!! He went out of his way to get me what i wanted and deserved!

Mary Lou

Jul 22, 2014

No pressure. Wally Jr was very nice and helpful. Made our purchase very easy. He didn't rush us in our decision. This is our 2nd purchase at Wally Amour!!

Chuck the truck man

Jul 18, 2014

Excellent I bought a used truck and a dash light came on when we were test driving it and they fixed the problem and drove it to us which was an hour away when I bought it. Great sales man great experiance!! Would defently deal with them again!

Charles

Jul 17, 2014

Timely response to questions. Flexibility in setting appointment that would fit my schedule. Work done to my satisfaction within promised time frame.

Robert

Jul 9, 2014

Both Bill and Gabe spent a lot of time with us, making sure we were happy with the vehicle that we picked out and that we were getting the best financing package available to us. We can honestly say that when we stopped by the dealership that evening, we never thought in a million years that we'd be driving away in a brand new truck two nights later!Everyone we encountered at the dealership was very courteous and professional and we would certainly come back to make another purchase in the years ahead.

Kelly

Jun 27, 2014

aj was an awsome sales person. he was very helpful in our new jeep purchase. he didnt try to sell us something we didnt want.

hunterb46

Jun 25, 2014

Working with Brent Campbell was a pleasure, he was personable and easy to engage, but he was also direct and straight to the point; got me what i asked for and didn't try sell me things i didn't ask for, which made this my best truck purchasing experience ever. I will be recommending Brent and Wally Armour to my friends and family. The smooth transition over to the finance rep, Eric Lancaster, was also huge plus. Eric walked us through the whole process, and made us feel as comfortable as possible. Many thanks to Brent and Eric for making this an enjoyable truck purchase.

Christine

Jun 18, 2014

We dealt with Wally Jr, he wrote everything down and was very thorough so we understood the figures, i received a good payoff on my trade in. Very friendly and professional.

Jeffrey

Jun 11, 2014

Salesmen are easy to deal with very polite and know the products very well I will send friends your way I will be back in the future

Vica

Jun 5, 2014

Everyone is very friendly, as well as knowledgeable. Plus, I came in because of trouble w/my truck, and even though I had no appointment,Brad got me in right away and,I had it back by the end of the day. THANK-YOU!!!!!!!!!!!!!!!!!!!!

Jeffrey

Jun 4, 2014

The Wally Armour sales staff went above and beyond the extra mile...as a matter of fact...they went about 10 extra miles. The vehicle we came to look at on Memorial day was in the body shop. They put us in a car and drove us to the body shop to see the vehicle. Being a holiday, it was closed, so they drove to the owners house, had his son open the body shop so we could see the vehicle! Their vehicles are immaculate...there are no duds! It was absolutely a "no-pressure" experience. They helped in every way they could, helped through some rough spots, and we were more than happy to seal the deal. Thanks so much to the whole team for a great experience! We live 3 hours away, but my next vehicle will come from Wally Armour! And to the finance guy...hope that shoulder gets better soon!

Lisa

May 28, 2014

Brent is an awesome person! The whole staff was very friendly! Definitely the shortest wait time I've ever had with buying a car and signing papers!

Ann

May 25, 2014

There was no pressure to buy a vehicle. We got to test drive different cars and we had time to go home and think about which one would suit us best. Kory and Gabe provided us with excellent service and a great car buying experience!

Joseph

May 20, 2014

AJ and Bill were great to deal with. As AJ always does he worked to get the best deal for me.

Paul

May 20, 2014

I have been using them for many years and appreciate the customer service. I was given a ride into work and was picked up after the car was finished back to the shop. I had been dropped off at a restaurant in walking distance and it started to rain very hard so the service person picked me up and brought me back to the shop.

Brian B

May 16, 2014

Friendly and making sure we were happy and satisfied

Pamela

May 15, 2014

Jeff and Kody were so helpful. They answered all my questions thoroughly and were so nice!!! Would definitely by a car again from them!! Best service I have ever had when buying a car!!! Thanks so much guys!!

Sherry

May 15, 2014

Didn't charge the fee for scanning since you couldn't find out why the dash panel blinks the lights sporadically. I fully expected to pay for that even if you didn't get any service codes.

Stephanie

May 15, 2014

Brad was very helpful and kept me update on my car. They gave me a loaner so I wasn't left without a vehicle. I am satisfied with the work and customer service. Thanks!

Rosemarie

May 14, 2014

Everyone is so nice and pleasant.. for service they let me know the approximate time.. I love the lounge.. it is a treat to go ...the boys do it all and then call me when I can come to the desk... Thank you so much for making my vehicle safe for the road... xxoo

Christopher

May 9, 2014

All the sales men were very helpful and friendly. Easy to talk to and they got us in the car we wanted. Had issues after first day and they got it on next day fix free of charge ... Amazing!!! Only place I will buy a car ever again

Scott Booth

May 8, 2014

Great people to work and deal with. Worked with our payments that we needed. Traveled over an hour and a half to get there, cause they worked with us better than our local dealers.

Jeromy

May 6, 2014

We were treated like kings almost. Everyone we deal with was nice and wanted to help. Our sales person Gab did a great job.

Aaron

May 4, 2014

Overall Great Experience! Gene helped us through the sale experience very easily and with zero pressure! Thank you for being so professional and so easy to deal with! I will definitely recommend this dealership!

David

May 2, 2014

I love the the 2012 Buick Regal and I was in awe of the price. The customer service was very good to include salesman Wally B and the financial genus Joe. Thanks for having everything ready when I arrived and thanks for being so respectful and courteous.

Jessica

May 2, 2014

We stopped by the dealership the Saturday before we purchased our van and just walked around the lot getting in and out of vehicles that we thought we might be interested in. We loved that the prices were displayed and that all the vehicles were unlocked. Your dealership was busy that day so no one helped us but that was fine because we really just wanted to wander around and look. We did have a gentleman offer to help us when we were leaving but we weren't interested in purchasing anything that day. Our buying experience was great. Nick (our sales rep) was very informative and willing to let us climb in and out of any vehicle we showed interest in (even though it was cold and rainy). He knew a lot about what each vehicle had to offer, which helped us make a more informed decision. I'm very happy with our van and hope that we can drive it for years. As we were looking at different vehicles online and at dealerships the one thing that stood out to me the most was the price of your vehicles. Your price was almost always lower than a comparable vehicle somewhere else. This was a driving force behind our making the decision to purchase the van when we did. We had not intended to buy such a young vehicle and it was slightly above the price range we had agreed upon; but I had seen many older vans with more mileage priced more expensive than this one, so we decided to make the purchase. Thanks!!

David

Apr 27, 2014

Very helpful with custom-ordering my car. Answered all my questions, dealt with me very fairly, and got me all applicable rebates. Can't say enough good things.

Katie

Apr 23, 2014

The people were helpful and took me seriously. They communicated effectively. They had my car in and out of the garage in a very timely manner.

Judith

Apr 22, 2014

Everyone was friendly and helpful. They explained how everything on the car functioned in an easy way that was understandable. The paperwork went smoothly with no problem.

Dale

Apr 18, 2014

I didnt feel pressured at any moment when i was there. Then I was allowed to take the car home and finish my deposit out of my following check.

Dawn

Apr 12, 2014

My biggest impression was with management, he immediate took notice to the type of vehicle I was most interested in and without me even realizing it found me a vehicle I'd always been interested in but never imagined owning.

Debra

Apr 12, 2014

I take my Jeep to Wally Armour for all of the service. Everyone is nice and I always get same day service, and transportation back to my job.

James

Apr 11, 2014

I bought a used car from here and it they made it really easy. Everyone was super friendly and helpful. The employees don't pressure you into buying anything which is refreshing, to say the least. Overall a great car-buying experience I would recommend to anyone.

Charles

Apr 8, 2014

We were particularly impressed with our Salesman, Nick Costoff. He was friendly, made and kept appointments as requested, kept us informed throughout the process of selection and ordering and delivery, and answered our questions (and when he did not know the answer, he told us and then went to the person who could answer it and reported back on what he had learned).

ArielC

Apr 6, 2014

The salesperson was great! Very helpful since it was my first time buying a new vehicle. Called after I bought the vehicle to make sure everything was alright and just to check up on me. Extremely good customer service and very friendly. I will definitely be referring my friends and family here.

Nathan

Apr 2, 2014

I really like how the owner of the dealership came around and personally shook everybody's hand that was a customer and thanked them for their business.

Roger

Apr 1, 2014

The whole sales staff was very friendly and helpful. The Price was Great!, the best that I found. So far my experience has been very pleasant.

Sandrea

Mar 27, 2014

I really like the fact that your salesmen are honest and willing to spend as much time with a potential customer as possible. I also appreciated that when i expressed my financial boundries Mr. Powell respected that & paired me with a car i love but can also afford.

David

Mar 25, 2014

My salesperson (Wally B.) was knowledgeable, friendly, and to-the-point. He was willing to work with me via email, and that helped close the deal very fast since I am busy and from out-of-town.

Julia

Mar 24, 2014

They were expecting me on arrival. Checked me in quickly. Kept in contact with me regarding problem. Were very honest with what was NOT wrong with the car, and accepted coupons as promised. My whole visit was only $23. I feel very comfortable taking my car here.

Winters Family

Mar 23, 2014

Gege Pania is the most honest salesman I've ever been to. He and the finance guys really worked hard for us to get us in the vehicle we wanted and never pressured us. Wonderful experience thank you so much.

Carol

Mar 20, 2014

I knew what i wanted and your dealership had it and Brian Dudley made it all so comfotable and easy to buy from your dealership!

Mallory

Mar 19, 2014

It was a pleasing experience. The whole team worked really hard to get me in the right truck for the right price. I couldn't have asked for any more. They were hands down the best and every aspect of the process was top notch.

Marcella

Mar 19, 2014

I was happy with Dan who sold me my Jeep he was very friendly, knowledgable and got the deal done!The gentlemen in the parts department was very very nice! Not a bad experience at Wally's Thank you love my Jeep!!!!

Happy Chevy Traverse owner

Mar 18, 2014

Working with Jeff made purchasing our SUV a smooth and easy process. No pressure sales, all questions answered, made to feel comfortable, accommodating to the whole family- All around great buying experience! Thank you Jeff Ciotti and Wally Armour Chrysler Dodge Jeep Ram Truck!

Roberta Frazee

Mar 16, 2014

My experience at Wally Amour was something I have never experience buying a car before. Gene Pania was very personable and very informative. Felt like we had known him for years. I would highly recommend Wally Amour to all my friends. Well worth the drive to get their. Roberta Frazee

Toni

Mar 15, 2014

Always greeted with a smile ,polite hello and a hand shake and most important is the honesty that comes from Wally Armours

Bobbie Hardin and Eddie Scott

Mar 14, 2014

I had a wonderful experience at Wally Armour....Gene Paina was very helpful and considerate,patience and pleasantly professional. He made the ordeal of buying a car seem very easy...all around great guy. I would and will recommend all my friends and co-workers to go visit Gene Paina at Wally Armour on State St. in Alliance, Ohio...10 thumbs up

Alex

Mar 11, 2014

Thank you Jeff Ciotti for showing me, my options and helping me find the car I like ! Thank you to Al for sitting down with me and explaining all the numbers and options I had , being I was a first time buyer. It was very educational . I would recomend any young persons like myself to go to Wally Armour when looking to buy for the first time, get educated and build your credit !

Hatfield

Mar 11, 2014

Wally Armours, Jeff Ciotti thank you ! Taking the time to listen to what I wanted and about how much I wanted to spend. Sat down with me and went throw all my options. Found what I was looking for and Im so happy with it. Wally Armours is the place to go and where my family will go when looking for a vehicle !

Randy

Mar 9, 2014

Salesman,Dan was very professional, and made sure it was the right vehicle.He answered all questions, and completed all the paper work in a timely manor.

Allyson

Mar 7, 2014

Jeff, was very helpful and got us into the car we wanted with a great deal! I would recommend this dealership and Jeff to anyone looking for a great car with a dealership that will work FOR you!

Aretha

Mar 7, 2014

Mike Bann was very professional, friendly, and followed up on all my questions and concerns. He made my car buying experience smooth and pleasent. upon our arrival we were greated and given coffee. I was in and out the dealership quickly and on my way home in no time!!! Thank you Mike!!!!!!!!!The owner came around and introduced himself to us! Wow! I thought that was great!!! Nice guy!!

Sam Lashley

Mar 7, 2014

I went to Wally Armour on a whim and a prayer. I was not sure if my dream of purchasing a Jeep would become a reality, but it was worth a shot. I first went in on a Tuesday night, after work. It was pretty late, maybe close to 7 before I got there. Jeff Ciotti met with me and we discussed what I was looking for. I wanted a Jeep, but Wally Armour did not have any previously owned Jeep Patriots in stock, but another salesman said that he was trading one in on Thursday. Jeff and I made plans for me to come back Thursday to look at the traded in Patriot. I went back in on Thursday and met with Clem Ewing. We ended up finding the traded in Patriot and I fell in love. When we were crunching numbers, Clem and I decided to go with a new Jeep Patriot instead because it had rebates that would eat my negative equity. Then we looked at a Chrysler 200 Touring because it had more rebates. It was such a nice car and if I would not have wanted a Jeep so badly, I probably would have chosen that car. Both Clem and Jeff went out of their way to make sure that I was happy with my choice and that I would be able to afford my Patriot. I felt no pressure to purchase any specific car because the staff gets a flat fee per car they sell. I will definitely be going back. MY JEEP ROCKS!

Kaylee M.

Mar 5, 2014

Jeff Ciotti helped us find a truck. He was very nice and patient about everything. I would definitely recommend him.

Richard

Mar 5, 2014

It was quick and easy. No hassles. No haggling. Everybody was very polite and courteous. Gabriel Taylor has known I was looking for a new truck for months and as soon as a good deal came around he made sure to call me and let me know he answer all my questions, and there were a lot, very quickly. I will for sure be coming back!

Victoria Martinez

Mar 5, 2014

This was my first time buying a car, so you can imagine how stressful and nerve wracking I was. I came into Wally Armour with questions and concerns, but with the help of Gene Paina and Jeffrey Ciotti they made it very easy and very knowledgeable with how I go about the car buying process. I'm very happy I came here to buy my first car, they made it easy and simple, answered all of my questions, concerns and relieved some of the stress with all that comes in purchasing a car. I am in absolute love with the 2005 Kia Amanti I purchased and I reccommend on coming here if you are a first time buyer or just looking for a new or used car!

Julie

Mar 4, 2014

Kody was awesome. Great personality and made us feel at ease the entire time. We looked at the car we were interested in only. No pressure to see "next model up" or to lease instead if buy which has been something encountered at other dealerships. Whole process was pretty much headache-free.

Katie

Feb 27, 2014

I have a bad credit situation and short job time. Jeff made the process so easy and was the most gonest car salesman I've evver met! I will be sending all my friends and family to him and i won't deal with anyone else!

Brooke

Feb 26, 2014

Our experience was absolutely awesome with Wally Armour! Gabe Taylor was a great salesman. He was honest, upfront and did not pressure us at all. He did everything in his power to make sure we were happy and getting the best deal we could. It honestly felt like Gabe was working for us and not the dealership. Even days after the sale Gabe called us to make sure everything was going good and if we had any problems at all. I would highly recommend Wally Armour to anyone looking to buy a car. They definitely have earned our lifelong business!!!

Holly and Mat

Feb 25, 2014

My husband and I just purchased a 2010 dodge caravan on February 21st 2014. Brent Campbell was our salesman and he was absolutely amazing! He was very straight forward no games all about making sure we got what we wanted. And that we did! So if you want the best go to Brent Campbell.

Paul

Feb 25, 2014

I was well taken care of from the time I came in the door. My salesmen was very personable and communicated with me very well through the entire process. I would recommend him and the dealership to any of my friends.

tiffany bailey

Feb 25, 2014

excellent dealer went to many dealerships and should of came to this one first loved our sales rep. and love my car. they explained everything to me the right way

David

Feb 24, 2014

Brent repaired the warranted part on my Chrysler 200 in a very timely fashion. He was able to order the part and make the repair within one week time frame. I was very pleased with the whole experience.

Sharon

Feb 23, 2014

This is third vehicle I have purchased from Wally armour. Always made to feel welcome from moment I pull in the drive. Told Gabe what I needed to have happen and he made it work. Thank you everyone who had a hand in getting me into my new car.

Lori

Feb 20, 2014

Everyone was very courteous and treated me respectfully. I have purchased many vehicles from various dealerships but I will continue shopping at Wally Armour's only and refer others to do so as well. Great Job, Great Team of people!

The Hagers

Feb 20, 2014

Mike Bann was the salesman we worked with. From the beginning, there was no pressure put on us to buy. We came in with the vehicles we wanted to look at and he followed our lead. The vehicle we initially were most interested in was up front and running when we got there...we were impressed with that! He did a great job helping us to get financed, also. Having Wally Armour, himself, come over and introduce himself and show interest in our particular experience was also an unexpected nice touch! Overall, we were VERY satisfied with our experience at this dealership and would recommend it to our friends and family. We will be return customers!

Donald

Feb 19, 2014

My sales associate Gabe Taylor was exceptionally knowledgeable about new vehicles, especially the 2014 Jeep Cherokee. I appreciated his professionalism, courteousness and expertise. The test drive was not rushed and allowed me to get a full appreciation of the car. The whole buying process was low pressure and efficient.

Jennifer

Feb 19, 2014

We were looking for a smaller SUV for a second vehicle. Everyone we talked to was very friendly and helpful with no pressure. Brent, Eric and Theo were wonderful and answered all of our questions and helped us through the process smoothly. Tim really made us feel valued. Gene Paina was very insightful into the process and actually made the experience pleasant! I love my new SUV- perfect match! Will definitely be back next time.

jennifer and brandon 2014 jeep patriot

Feb 19, 2014

We came in and Brent Campbell was our sales associate and he was very friendly and very helpful. He got us into the vehicle we wanted.

TimMteer

Feb 19, 2014

This dealership has earned our trust many years ago. They really do go over and above to meet all your needs. My wife and I feel we get a great deal every time we buy a vehicle, new or used. We have tried other dealerships, but no one took care of us like Wally's has. Their staff is very helpful, knowledgeable, and courteous. We always end up back at Wally's before we spend a cent.

Jeaton

Feb 17, 2014

Wally armour is a great place to buy a vehicle. We have bought our last 3 vehicles from Gene Paina and his service his outstanding. Makes car buying easy, with no pressure to buy.

dominique

Feb 15, 2014

Great day when i got there was greeted by a sales consultant name gene highly recommend him if yu go up there he will get you in and out no problems

Koleen

Feb 15, 2014

Our salesman Dan Nabinski was very up front and didn't pressure us into our purchase which made me want to make the purchase. Some dealers don't realize that high pressure salesman are actually turn people away because they don't feel comfortable being pressured into a huge purchase. Thankfully we did not feel that way at all. Everyone was very friendly and easy to ask questions to.

Sharon

Feb 14, 2014

Everyone is always ready to help us and to talk to us as soon as we walk in the door . Thank You

alexis mcnemar

Feb 13, 2014

if you are looking for a nice car to buy come to wally armour they got really nice cars and ask forJeff Ciotti he will get you in a great car

Tara23

Feb 10, 2014

Had a wonderful time buying my van from Jeff Ciotti and even talking with Wally himself! They were very friendly and helpful and found us a great affordable used van in our price range! Thank you!

Sam Lenarz

Feb 9, 2014

Best car buying experience i have ever encountered. Nothing but honesty, professionalism, and a very positive experience!! Thank you Brent!!

Nathan

Feb 5, 2014

They were so quick to respond after I completed the finance application. The salesman contacted me a number of times to get everything he needed to get me my truck. It was finalized in such a short and speedy time.

Rmccombs

Feb 5, 2014

They were the best period! Helpful and completely determined to get me in the vehicle I wanted at the payment I needed. They went above and beyond and I would recommend then to anyone.

David

Feb 4, 2014

The salesman Bill Van horn was not pushing about the sale. He was very prompt in answering my questions and returning phone calls and text messages.

Michelle Rozich

Feb 3, 2014

My husband and I went to the dealership and told them that I was looking for a Fiat. Jeff Ciotti took down my particulars and said what he thought I would want would be in in a couple of weeks. He called me when it came in and when I saw it, I was in love. He got my payments where they needed to be and I picked it up the next day! So easy and painless. Great experience again. Thank you so much!!

Brady Six

Jan 31, 2014

Work with a wonderful guy named Gene Paina. Would recomend him to any one. He was really there to help me get into a car just like i wanted to do. It was a great expierence since this was my first time making a big purchace like this. Thank you Gene and the rest of the staff at Wally Armour in alliance.

Eva

Jan 31, 2014

the time they took to explain things to me. Brent told me everything that needed to be done as I couldn't afford to do it all at once and gave me a copy of it and a copy of what was done.

Phil N.

Jan 30, 2014

Thanks Jeff love my trailblazer! If your looking for a new or used car be sure to stop and see Jeff Ciotti at Wally Armour!

James

Jan 29, 2014

Jeff Ciotti was very up front and honest with us. He made sure we were happy with our vehicle purchase before we signed any paper work. He worked hard to find what we were looking for and he ended finding something better for us. Jeff is a great person and we will be returning to Wally Armour working with Jeff again.

Michael

Jan 29, 2014

The staff was very friendly yet professional. I had options that i thought was out of reach until they were all explained to me. Your salesperson even took the time to drive my new truck home because I had nobody to do it for me.

Deborah

Jan 26, 2014

Brad (in service) is always right on top of things, keeping me informed of progress and anything that might come up during service of my Wrangler.

repeat buyer

Jan 26, 2014

We have bought 3 cars from them and will come back next time. No pressure sales and honest answers to questions. Salesmen Jeffrey Ciotti and Gene Paina were very helpful. Sales manager Tim made it any easy process and Al made us really feel he valued our business. As always we will tell our friends.

Keith

Jan 24, 2014

Gabe was very professional and made the purchase very easy. He is a great asset to your organization. As always Joe Warner made the paperwork seem to go quickly. Everyone made us feel our business was important to you.

Michael

Jan 17, 2014

Was no pressure to buy worked with the deal to keep my payment the same and paid old car off they were friendly and professional

Tina

Jan 15, 2014

Brad was very helpful in helping me understand what needed to be done. I felt i could trust him, not to sell me things i didn't need.

David

Jan 8, 2014

Very low-pressure, Great place to go if you are bad a trying to get a price down on a vehicle. Bill Van-Horn (the gentleman who I dealt with) was great. He told me everything I needed to know about the car, and we've texted a few times since my purchase about buying tires, running boards and a few other things direct from the dealership. My mother was interested in the Jeep Cherokee and he showed her all the features, went through a pricing for what she wanted, and was still very low pressure.

Sally

Jan 8, 2014

We came in on a Saturday to get pricing and cost of vehicle did not take journey home that day. Came in the next Saturday to pick up our Journey we were in and out the finance office in 1/2 hour. Prior purchase we were there for at least 4 or 5 hours.

Shannon

Jan 5, 2014

The customer service at the Service desk is high quality. They greet you with a smile and make you feel welcome. They answer all my questions and I never feel rushed.

Brigitt

Jan 4, 2014

I bought a car 8 years ago from them and due to an accident Iimmediately thought of Wally Armour! Jeff was awesome! He got me a new car fast, never pushed or tried to get me to buy something for the sake of buying, and he was super nice! They got me a great loan with affordable payments! If you need a car I strongly suggest going to Wally Armour! Ask for Jeff!!!

Barbara

Jan 1, 2014

Knowledgable courteous service and sales people. Brad (service) and Gabe (sales) were both great. They offered to let me keep the car I liked overnight. They gave me a gas card and some free oil changes because I had just paid over $500 for repairs to my old car which I bought new there.

Matt

Dec 30, 2013

Buying process was easy and fast I did most of it from home. They had the exact used vehicle I was looking for. Kody dewitt was my salesman and he did a great job getting everything done for me. Erik got me in and out with financing.

Paul

Dec 27, 2013

I was able to get my car in quickly to get an oil change and checked over before my trip. I appreciate the ability to get a ride to work if needed.

Matthew

Dec 22, 2013

Made it very simple to have my truck repaired. Everything from a tow truck being at my house within two hours of receiving my call to loaning me a car the day before I got my truck back. No hoops to jump through no personal loans to take out my service advisor Brad was a nice Guy and I got my truck back faster than I expected overall good experiance and I still feel I made the right decision buying a vehicle from Wally armour

Cheryle

Dec 21, 2013

From our first encounter with Wally Armour to picking up our Jeep and encountering Eric Lancaster it was a great experience. Thank you so much

Connie

Dec 21, 2013

I felt like the salesmen treated me like a person, and showed genuine interest, even through they weren't sure I wanted to actually make a purchase. I worked with Clem Ewing who was not overbearing or pushy, he had answers to my questions, or found the answers if he wasn't sure. This improved my trust in the salesman and the company. He allowed me time to consider my options without trying to sway my decision. I had originally had no interest in purchasing a Chrysler, and was set on another brand car due to the more diverse options that they offer. But the salesman greatly assisted in my choice. Much improved since I last shopped in 2007, and was treated quite differently. Now if needed, the service department has a lot to live up to.

Steven

Dec 19, 2013

After my accident with my truck I was offered a new loan for another vehicle. My sales person Kody Dewit was very helpful with both purchases.

Kenneth

Dec 18, 2013

The Team at Wally Armour understood the importance of this purchase and my time! They worked with me to make the right decision without pushing and made the overall experience comfortable. They have a Great Team!

Sandra

Dec 17, 2013

The two Brians were awesome. They made the buying process very easy. I would recommend them to others. They made me feel very comfortable with the purchase.

Bruce

Dec 13, 2013

The ease of getting my car in for repairs when I can. Also being able to get everything I need at one place. And the friendliness of your staff.

Rebecca

Dec 10, 2013

The kindness of the people I was working with. I felt very comfortable, considering I was very nervous. They took time to listen to me. The quick, easy, smooth way that everything was taken care of.

Kim I

Dec 8, 2013

Jeff Ciotti and staff at Wally Armour are the best! No pressure, no hassle!

Melissa

Dec 1, 2013

Was able to look for vehicles online and have an idea of what was available before coming to lot. Ability to complete test drive and purchase within a few hours.

Logan

Nov 30, 2013

I just got a Dodge Nitro from here. Jeff Ciotti was my salesman and he was very helpful in helping me make the right decision on what car to purchase. I am very happy with my car and plan on coming back in the future.

Rick

Nov 30, 2013

I bought a Chevy Impala not too long ago from here. They had amazing customer service and Jeff Ciotti made the experience of getting a new car quick and easy. I will be coming back in the future and recommending to all my friends and family!

Russell

Nov 27, 2013

Got stranded in Ohio by another dealership that I had flown from PA to pick up car from.Wally B was AWESOME!!!! Made a difficult situation much easier to deal with. I am already working on another deal with this dealership, even though I am in Pennsylvania. Worth the trip!!!

Melissa

Nov 26, 2013

Our salesman Mike Bann was super. He showed us our options and did a great job. Eric our finance person also was wonderful. Our credit is less than perfect but he worked hard to find us a good deal.

Tonya Landsberger

Nov 20, 2013

I bought a vehicle from wally armour our salesman was Jeff Ciotti. I have been with 3 other people during there buying process with wally armour and no other salesman has been as good as Jeff. I will definitely recommend

Mark

Nov 9, 2013

You have a very courteous team. You had best selection of all other places that I shopped at. The salesman Mike Bann was great to deal with and helped and answered all my questions.

Daniel

Nov 6, 2013

The salesman, Mike, was wonderful and explained everything to us without being "pushy." This was the best experience we have ever had buying a car - and we LOVE the car!

Tyler and Katie

Oct 23, 2013

Our experience was awesome! Our salesman Jeff was super nice, personable and made the process quick and easy. We LOVE our truck! =)

cmt5

Oct 21, 2013

Had a good process buying a new truck with Jeff. He made it easy to find a truck that fit me best. Can't wait to buy the next one.

Red

Oct 16, 2013

The experience was great! The process was painless. Our salesman Jeff was awesome, had a great sense of humor and very personable! Love our truck!

Angela

Sep 30, 2013

Wally Armour is probably my favorite dealership to shop. Jeff helped us find our perfect car!

Mike

Sep 30, 2013

Jeff answered all of my questions and put us in an amazing car! We loved Wally Armour and everyone there! Jeff was a huge help to us! Thanks!

Colton

Sep 23, 2013

An all around great experience I got the car and payments that I wanted Jeff Ciotti really worked with me and was patient, and hilarious which to me made the experience that much better. I would definitely recommend him.

Aaron & Jan Wise

Sep 3, 2013

This is our 3rd car we have from Wally Armour and our 2nd from Jeff. We will always come back and recommend Wally Armour. We love Al's straight to the point attitude. Thank you Jeff & Al. Aaron & Jan Wise.

Brandon Moore

Aug 31, 2013

The buying process was made so easy by Jeff Ciotti! The easiest and quickest dealership I have ever bought from!

Lori Smith

Aug 31, 2013

Great service! Jeff Ciotti made everything fast and easy!

Matt Thomas

Aug 31, 2013

Loved how fast and easy everything was! Jeff Ciotti was a great help! Will continue to shop for cars here!

NASCAR fan

Aug 31, 2013

Brad, in service, is always friendly and helpful. Well all of the service department is, but I usually deal with Brad.

Chuck J

Aug 30, 2013

My purchase experience was very well done. Gene Paina was very helpful and knowledgeable with the product and procedures. The entire crew involved worked well with me, I'm very pleased with my car and the way I was treated.

Mary Jo Bell

Aug 28, 2013

This was our third purchase from Wally Armour Chrysler Dodge Jeep Ram. We had a pleasant experience with our salesman Jeff Ciotti whom I also went to school with! He worked his butt off running between lots to find us what we were looking for and to make us happy. We will definitely continue to purchase our vehicles through this dealership and Jeff!

Tom Bell

Aug 28, 2013

Just purchased my third vehicle from Wally Armour Chrysler Dodge Jeep Ram since 2008. Thank you Jeff Ciotti, for your exuberance, professionalism and nonstop sense of humor to make what is normally a bland experience, into one of the best if not the best experience I have ever had buying a car. Kudos to Joe in Finance as well for making signing paperwork the easiest ever. Jeff, see you shortly for a truck.

Earl

Aug 15, 2013

I have bought many cars in the past from many dealers and i have to say Wally Armour is the way far the best. Reason why? 1.Wally Armour treats the customer with respect 2.Wally Armour listens to the customer 3.Wally Armour does not hurry the customer to choose a car or truck 4.Wally Armour will explain any questions asked 5.Wally Armour has the best vehicles and the service to back them

Kerry's Journey

Aug 6, 2013

This is the second time we've come to Wally Armour for a vehicle and both times we've left satisfied. From the sales staff up to "The Boss" Al Armour you couldn't ask for a better group of people. No hassles, no pressure just quality service. We'll keep coming back and would reccomend anyone to come and talk to the guys and see what they have here; it's worth the drive. Thanks for another great experience guys!!! Keep up the good work.

Linda hum

Jul 31, 2013

I was searching for a new car and Kody Dewitt was awesome and helped me buy a 2012 Dodge Caravan. Kody was very friendly and efficient and helped me get a van in just a few hours. We love the van and had to deal briefly with the service department and they also were very efficient and friendly. I would recommend Wally Armour and Kody Dewitt if you need a vehicle !!!

Sharon

Jul 29, 2013

I just bought a used car from your salesman, Jeff. He was a great help. Wonderful experience.

JJ Williams

Jun 27, 2013

I had a great experience making my first car purchase at Wally Armour. Jeff Ciotti was a huge help in getting me in the right car at the right price! Thanks for all of your help!

Marie Minnich

Jun 27, 2013

My boyfriend bought his first car with Jeff Ciotti at Wally Armour. Jeff is a family friend and our first choice when looking to purchase a used car. He was able to find the perfect used car in great condition for him and we couldn't be happier! Thanks again, Jeff!

Dwayne

Jun 19, 2013

Bought a used truck from them,last week ,still haven't paid off my old truck,so guess what,I am still paying interest, I tried contacting Scott my sales man via text didn't return a answer ,tried contacting Eric Lancaster finance guy ,he has not returned a call, no one has called to see how I like my truck.....I do not recommend going there....They got what they want now they don't care how much interest I keep paying,on my old truck...not a good way to do business .

John

Jun 5, 2013

I had purchased a truck from Wally Armour of Alliance at the cost of $9,000 in January 2013. I have now had the truck for 5 months now. My friend and I were coming home from a fishing trip, as he was following me he noticed something fall from the truck, when we returned home we started looking and found a spot behind the rear tire on the passenger side, a piece of the body, about 6" wide by 10" long had fallen off and as we climbed under it and did a more in depth inspection we found where it was rotting even more up into the fender underneath of the factory fender flare. At this point I took it to a local body shop and a body man had found more spots throughout the body of the truck, he noted that the dealership should have clearly found the bad spots on the truck. Now I was told at the time of purchase that the vehicle was "thoroughly" inspected by Wally Armour of Alliance and it is a safe dependable vehicle, and as long as I do routine maintenance, this truck will last me a long time, as it should with only having 77,070 miles on it. So upon me calling Wally Armour of Alliance, and talking to the salesman I bought the truck off of, Brent.. He gave me the spiel that they only offer the warranty of the engine and drive train and he cant see helping me out with anything on the body, and again I paid $9,000 for this truck, have only had it for 5 months and have only put 1,432 miles on it! So he then starts to get irritated with me so I ask to speak with a manager. I then get TIm... Tim gives me the same spiel about the drive train warranty and I should have noticed it myself, meaning I shouldn't have taken his word on the truck being "thoroughly" inspected by Wally Armour of Alliance! So he begins to say why am I worried about it right now? Your truck is inspected and good for a year, lets worry about it a year from now.( I am a West Virginia resident and I am required to pass a yearly inspection) I explain to him that it will not pass a year from now, he then tells me if It don't pass bring the truck up and we will get you into something else, I then as him to type that up and sign it and he then tells me he cannot do that, after a few more questions from me, he then begins to yell at me, on the Wally Armour of Alliance recorded line for "quality assurance purposes". At this point I ask to speak to his superior and he refuses and them says he is busy so we hang up and I call back moments later. And speak to AL Armour... Mr Armour gives me the same spiel!!! And tells me his manager Tim was not yelling, he was standing right there. Why did TIm say he was "tied up"? Why didn't he just put AL on the phone? So Mr. Armour begins to get irritated with me and believes he has no obligation to helping me with repairs on my truck. Now I know my vehicle wasn't $40,000 but its $9,000 of money that I work hard for and take pride in, None of these guys cared about that, one of them wanted me to wait a year... I take care of my belongings and get the most life out of them as I can. My point is, these 3 guys have no consideration of that and take no quality in the product they sell. And have very poor customer relation skills. If you ever hear the horror stories of those dealerships that have the salesman that are your good friend at time of purchase and then don't want to deal with you later, your a pest to them or they will do and say anything to get rid of you and get on to the next person? This is them... Wally Armour of Alliance. Brent, Tim, and AL Armour. I am in the process of filing a complaint with the Better Business Bureau... I hope this review helps and people actually listen to it. I now have to come up with approximately $2,000 to get the body repairs done on the truck.

Captain of Duck Soup

May 21, 2013

Everything an auto dealership should aspire to be. Friendly, sincere and honest. The service was top-notch. Everyone there makes you feel welcome and are genuinely solicitous. The inventory is large and the vehicles well-maintained. I travelled quite a distance to deal with them and I'm by no means the first to travel out of state to make a purchase here. They made it extremely easy. More important than anything to me is the complete integrity demonstrated by this dealership and those who work there. It's something that can only come from top down. The fact that this is a family-owned business may have something to do with it. If so, what a nice family. I personally dealt with AJ for most of my transaction. He couldn't have been nicer and more helpful. Made car buying the enjoyable experience it should be. It's a pleasure to transact with such good people. I cannot recommend this dealership enough. They will be first stop should I purchase another car.

Jerry Thomas

May 15, 2013

Not to long ago I purchased a Camero from Jeff Ciotti. The service was great and the buying process was very quick and easy! Jeff helped me find just what I was looking for! The prices were all fair and good! I will defiantly be recommending Wally Armour to all my friends and family!

Jerry Thomas

May 14, 2013

I recently purchased a Camero for my wife's 40th birthday present. The service at Wally Armours was above excellent! Jeff Ciotti helped me make this purchase quick and very simple! Unlike most dealerships where they try to scam you. Wally Armours is a very fair place with amazing salespersons & prices! I will recommended Wally Armours to all my friends and family!

Carmel & Will McCartney

May 13, 2013

On august 28 we bought a 2009 Nissan Murano from Jeff Ciotti what a pleasure it was no high sales pitch and no pressure . I have tried to post this before but just couldn't find the web site . If you want to buy a vehicle this is the place to go . I had this poor guy all over the lot helping me look for what I wanted for about 2 hours . Then I had to bring my Husband in to look at it the next day all I can say is it was a pleasure doing business with them .They were all very helpful .

Krista Ensell

May 13, 2013

I recently just got a 2002 Dodge Neon from Wally Armour's. I had no credit and had just started my job so I thought it would be nearly impossible for me to get a car! Jeff Ciotti made it possible though! I was thrilled to be able to get a car in my name with only $500 down. Jeff is a great guy, not to mention funny and very easy to get along with. He never pressured/scammed me into buying anything like most car dealerships do. I plan to reccomend everyone I know to Wally Armour's, but I also plan to have them ask for Jeff to help them! I love my car and can't thank Jeff enough for helping me out in getting it! I give him and Wally Armour's an A++

latosha carpenter

May 13, 2013

brent campbell was my salesperson. brent was excellent with the trade in and making sure my needs and wants was taking care of. brent was a pleasure to work with. in the future when this car is paid off i would like to deal with brent again for an upgrade model. i recommend wally armor and brent to go to purchase any car. they are the best in ohio

BRose

Feb 25, 2013

I just graduated college and purchased my first car from Jeff Ciotti. Jeff was very patient and took the time to help me find a car that was just right for me and fit my budget too. I got a bright red PT Cruiser that I absolutely love and it totally fits my personality. I look great in this car and Jeff knew I would too because he suggested it for me. Jeff is not only a great salesperson but a great person too. The week before Christmas, Jeff dropped off a box of Heggy's candy at my house for me and also one for my Mom who purchased a car a week before me. It made us feel like we were truly valued as customers and we wouldn't think of buying our cars anywhere else in the future. If you are looking for a salesperson that really cares about his customers.. Go to Jeff Ciotti!!

LMcDougal

Feb 25, 2013

I purchased a Dodge Grand Caravan from Wally Armour in the fall of 2012. I can't begin to tell you how wonderful my salesperson Jeff Ciotti is. Jeff helped me pick out my Dodge Grand Caravan and I'm so happy with it. Jeff is the best sales person ever. If you are looking for a vehicle and you want a salesperson that is not going to hassle you or feed you a line of bull, then go to Wally's and ask for Jeff Ciotti.... I'm so glad that I did! I refer all of my friends to Jeff because I had such a great experience and I wouldn't go anyplace else. My daughter was with me when I purchased my van and thought that Jeff was so great that she returned a week later and bought a PT cruiser from him. Neither me or my daughter had perfect credit but we were still able to get financed and with a good rate too. Jeff and the finance office treated us great! Hoping in the near future to purchase a vehicle for my husband and Jeff will be the first person we call.

Sheilah

Feb 20, 2013

Great experience buying my Jeep from Wally Armour. Jeff Ciotti was so helpful in getting me just what I wanted. Very happy, and will be coming back in the future, great service!

Alyson Raga

Feb 13, 2013

Great experience, Jeff ciotti was awesome! Will definitely recommend.

Kathy and Tuck Noris

Feb 12, 2013

Brought my step son there to help him purchase the truck of his dreams. Jeff Ciotti worked very hard to make that happen. Not only does he have a great personality he also came back in the next day during a blizzard on his day off. I highly recommend him and Wally Armour to anyone looking for a vehicle and a great experience.

Kathy W.

Feb 11, 2013

Jeff ciotti helped pave the way for my step son to get his first real truck. He was great and strived to make the deal happen. He even came in on his day off for us to sign the papers. Don't know any other person that would literally come in to work during a blizzard. I highly recommend Jeff and Wally Armour to everyone.

J-Man

Jan 12, 2013

Came in to buy a new car last month. I didn't know what to expect. I heard great things, but you never know these days. However, the experience I had was unbelievable!!These guys are the kings of car dealerships!! I love the low price, no hassle price. Do yourself a favor and buy off these guys. Tim Powell, sales manager, is one of the best!! Very knowledgeable about...well...just about everything!! Thanks Wally Armour!! You have my business for life!

Bar

Jan 10, 2013

It was a relief to go to a dealer that could answer your questions up front without playing games. I wanted a price, it was on the car, and the cheapest around. I didn't have to play any games. Thanks guys I appreciate it.B-bar.

KMD

Jan 2, 2013

I have purchased several vehicles from Wally Armour and I like the way they do business. Very pleasant sales staff.

Toni W

Dec 10, 2012

My wife and I have bought several vehicles from Wally armour over the years and we always have a pleasant and enjoyable experience

Aaron G.

Dec 6, 2012

I purchased my van at Wally Armour and it was one of the best car buying experiences I have ever had. They really treat you like you are a valued customer and not just some number to boots their sales. Great Job Wally Armour, I am a customer for life.

pjmay1

Dec 6, 2012

I bought my dodge journey in 2009 from Gabe Taylor. He provided excellent customer service, so when I wanted a second car I went back to Wally Armour. Thanks,Pam

Want a new ram 2013

Dec 6, 2012

I have dealt with Gabe several times in the past. Always very personable and really works hard at getting you the best for your trade and great prices on new and used vehicles. When the wife and I are ready for our new vehicles there is no doubt in my mind where we are going and who we will deal with. Gabe Taylor and Wally Armour all the way!!!!!!

happy buyer

Dec 5, 2012

We walked in off the street knowing what we needed just didn't know how to get it. Jeff met us at the door, introduced himself and began qualifying us to ensure he knew what we wanted and needed. We picked out the truck we thought would fit our needs the best, test drove it....fell in love with it did the paper work and got to bring it home. Jeff was great from start to finish. He treated us like people not a bonus check! We will recommend both the dealership and Jeff!!!! Thank you....Donny and Jenn

K Rose

Dec 5, 2012

I appreciate the notifications I receive when its time for me to change my oil. Maintaining my vehicle is very important to me.

chico

Dec 2, 2012

We purchased our Town and Country from Wally Armour. Our salesman, Wally B, showed us all the new features of the van. We are very satisfied with this dealership!

jde662

Nov 27, 2012

I've bought my last three new vehicles from Wally Armour. The salesmen are personable and helpful. I will go back there for my next vehicle!!

Simpleman

Nov 19, 2012

I have bought 6 cars in my lifetime and Wally Armour's made it easier than anywhere else. Everything was cut and dry. My sales man Brian Dudley was very knowledged in his product.

NewVanMan

Nov 18, 2012

My wife and I have bought all of our vehicles at another local dealership until recently we found out we were pregnant and decided to get a van. I hated the idea of getting a van! However my sales man, Brian Dudley showed me all the amazing features the Town and Country had I changed my mind! I love this van and I loved my sales man! He was funny, knew his product and listened to what exactly I needed and immediately knew what to show us. Thank you Brian and thank you Wally Armour's. I will not buy from any other dealer's after working with these guys. If you are looking for a new vehicle, go to Wally's and ask for Brian Dudley! You won't regret it!

AHS 82 Mike

Nov 16, 2012

I have purchased many vehicles from the Wally Armour dealership. My favorite salesman is Stephen McConnell. He has always given me great service during the purchasing process; easy to communicate with, explains everything about the vehicle and the loan process. I have and will continue to buy my vehicles with Stephen McConnell. For the service department there are more kudos. I always get a great price and fast service and I never have had to schedule an appointment. Parts room and Vince always treat me with great respect.

Chad Fotherngham

Nov 16, 2012

The staff was courteous and very efficient at helping me find the perfect vechile that met my needs both financially and personally.

Jeep girl

Nov 15, 2012

Rich was our salesman and he was great! He was easy to work with finding just what we were looking for. Honest & fair. His follow up is 5 star and he is a great salesman!

Tom-Jeep

Nov 15, 2012

I purchased a Jeep from Rich at Wally's and found his service honest and easy to work with. The Jeep is great and everything he promised was delivered and I would buy from him again. The one issue I want fixed he made sure it was done in a timely fashion without cost. Rich and the dealership is honest with integrity and his follow up is 5 star! He has kept in contact with me on a used vehicle more than my realtor and the man that sold me a motor home. Thanks Rich!

smitty

Nov 8, 2012

My wife and I purchased a 2010 Dodge Journey from Wally Armour and it was the best buying Experience I have ever had!! The people were so friendly even the Owner came in to thank us for our business, we will never go anywhere else!!

the hive

Nov 5, 2012

I bought my 2011 Chrysler 200 from Wally Armour. They made me feel warm and fuzzy about buying my Car I would recommmend all of my friends and family to buy their next vehicles from there. Sincerely Eric Lancaster.

Tito S.

Nov 1, 2012

Knowledgeable, great service, friendly.. Highly recommend!

BEANCOUNTER

Oct 31, 2012

GOOD PRICES AND GREAT SERVICE

Eve L.

Oct 31, 2012

We have purchased 4 vehicles from Wally Armour. We love the no hassle pricing and fast and friendly customer service! We highly recommend them!

Jeff D.

Oct 15, 2012

We purchased a 2012 Jeep Liberty Latitude in September of 2012. Brian Dudley was our salesman. He was very helpful, polite and exceeded our expections as a car salesman. I would recommend him to any one looking for a new vehicle. This was our first purchase of a Jeep and we love it. All the employees greeted us when they passed us and made us feel at home. There was no pressure whatsoever. Jeff

Raymo

Sep 11, 2012

Took my truck in 4 times to get the back up camera repaired. Took me 4 days of calling to get them to answer the phone to schedule a service appointment. Buying the truck was fine, servicing the truck not so much.

Hossinator

Jun 24, 2012

I bought an 07 Ram Big Horn in the summer of 2009. Like the title says, BEST EVER !! Chris and (I'm sorry, I forgot his name but I think he was an Armour), we great. No hassles, no issues. I had a suspension problem a week after I bought it and they were quick to help. I'll be back. P.S. DO NOT GO TO STRAUB HONDA in Wheeling WV. Thses are among the most dishonest salesmen I have ever dealth with.

Kelsie

Jun 19, 2012

This was my first car purchase and I was worried about finding a car that was right for me, along with being in my price range. Being young, I had barely any credit history, and no co-signer for a loan. Dan Nevinski & Wally B. both helped me find the car that worked best for me. Dan took me on a few test drives of cars that could work for me. Wally B. helped me find out what I needed to do to be approved & spent time finding a car in my price range. He went through a lot of trouble keeping me up to date on the status of my loan approval & the condition of the car. I plan to buy from Wally Armour in the future & I would definitely recommend them to anyone!

Inneedofacar

Apr 27, 2012

Last summer I was in need of trading my car in for a newer one. I took my trade in to Wally Armour, received a fair amount for my trade. I recieved financing through a local credit union that the dealership referred. I purchased a Pontiac G6, I love the car! I've taken the car in for service at the dealership, all the staff are friendly and helpful! I look forward to purchasing my next vehicle with Wally Armour!

Stephanie

Apr 27, 2012

Realistic prices for your dream car! Got mine from Rich Clapper! He's patient with your questions, and gets everything you need ready for a fast sale! Highly recommended. Couldn't wait to get begin my new wheels and he stayed late to help! Thanks so much! Now go BUY BUY BUY!! (:

Van Buyer

Feb 26, 2012

Very much like the sales person Rob Winters, was direct and very helpful. He was accomodating and It was a no hassle experience. The finance personnel on the other hand, was needing more communications skills, he talked so fast you can hardly understand anything he said. Overall the experience was good, with no haggling with price.

Upset

Jul 25, 2011

We had the stock number of the vehicle we wanted to see before we drove from Akron, Oh. A sales person greated us while walking through a lot. The sales person could not find anything about the car we wanted to look at. He walked us across to see some JUNK Cars which had not been cleaned up yet. He said you had five lots to look in and attemped to get us to talk to another sales person. We left after an hour and fifteen minutes.