Westbury Jeep/Chrysler/Dodge/RAM reviews

Tonypower

Nov 2, 2016

Westbury Dodge fix my Dodge Durango steering problem after another dealer could not fix it problem is solved. And I will continue dealing with Westbury Dodge in the future. Top Notch place

Ross_B

Oct 30, 2016

We've been part of the Westbury Jeep family for 23 years now, and there are good reasons for that.From the moment we walk into the showroom, we are treated with respect. Whether it's when working with a salesman (just recently Kazi) or with Keith Donnelly the general manager, someone who we can't say enough good things about, we know we are walking out with a fair deal.Likewise, when we use the Service Dept., it has also been great. Tim the manager, along with Janine and Linda, make us feel like we are the only customers in there, even when it's very busy. The late night service hours are a great plus since I can never afford the time to service my car during the daytime. When needed, the loaner car service they offer is also very helpful.If you are interested in getting a Jeep, Chrysler or Dodge, I would happily recommend them to be your dealer of choice.Ross and Debbie B.

Redwine

Oct 28, 2016

This had to be the best car buying experience I have ever had. Right from the beginning, Boli was polite and very helpful. I'm not sure I've ever had a salesman not say "no". Boli was very accommodating. I drove all the way from Pennsylvania to purchase my vehicle and Boli, as well as Chris Siegel, acknowledged that at every turn. They would not let me leave unhappy. Chris and Boli got me the best possible financing available and I was extremely pleased. If I know of anyone that is looking for a car and don't want the usual headaches that come with some dealerships, then Westbury is the place to recommend.

tnewman

Oct 28, 2016

Needed a new car after mine gave out on me. Made a decision on the spot after Joseph showed me a Jeep Patriot High Altitude with a great lease deal. Took over my two remaining payments on my Jeep Grand Cherokee as well. Would recommend anyone in the market for a jeep to head here.

Roxana D

Oct 25, 2016

I was very nervous about trying a new make but the team I worked with at Westbury Jeep Chrysler Dodge made it very easy for me. Everything went smooth from start to end. Everybody was very knowledgeable and friendly, in a relaxed atmosphere. I didn't feel pressured by anyone to get a car or additional services. I would definitely recommend this dealership to my friends.Thank you Jerome M, Wayne D and Tom D!Roxana D.

Jason Ford

Oct 21, 2016

As soon as I met Marty, he was very warm and friendly. I came in not sure if I wanted to purchase as I was comparing all of my offers from other dealerships, but Marty was not pushy, where most salesmen would push you to purchase from them. He took his time and answered all of my questions. Make sure you check for Marty for any of your sales needs!

jd86

Oct 19, 2016

Thank you to Pete & Steve for making this a seamless process. Very knowledgeable & did not try to push me on anything I wasn't interested in. Highly recommend the dealership.

Danielle_s

Oct 14, 2016

We had a great experience. The entire process was streamlined and quick. Very attentive staff and communicates with you throughout the entire process. Picking up the car was quick and easy. All the paperwork was lined up for us. They also worked with us to get the best price.

Added Value Now LLC

Oct 6, 2016

Bolivar at Westbury Chrystler is Amazing! His knowledge, experience, skill set and presentation was impeccable. He inquired about my wants, needs and concerns and provided many options for me to choose from. His preparation of the entire purchase, financing and shipping was impeccable.He is definitely an asset to the company and I will recommend him to my family and friends.Thank you, Bolivar!

mikeb1122

Oct 5, 2016

This was my first time leasing a new car. I was helped by Anthony Dinelaris, he did and excellent job and took care of me. Couldn't have asked for a better salesman.

Norman Ratisher

Sep 30, 2016

Marty Siflinger was a very personable, straight shooter. Listened to my concerns, walked me through the entire process. Made sure I was not pressured into anything I did not want. A very smooth experience over all.

Frank M.

Sep 29, 2016

Tyler was professional yet down to earth. Returned calls and emails in a timely manner. I purchased two trucks and am very happy with both. The reception staff was also very helpful in what appears to be a very busy atmosphere. No pressure sales which is what I like. Gave me time to think.

Amy123

Sep 27, 2016

The salesman Osiris was very helpful. The finance manager Tommy Descala was by far the best finance person I have dealt with buying a car. He was knowledgable and informative and had patience for every question asked.

jeep1961

Sep 27, 2016

Marty was super friendly to me and my 2 brothers who accompanied me. He was extremely knowledgable about the car itself and explained to us with great simplicity what Westbury Jeep had to offer with the purchase. The professionalism of the place was clear in the vast showroom. Everyone seemed completely on the ball and very content with the management. He even shared his lunch with us.

tamodeo

Sep 25, 2016

Everyone is so positive and helpful. The spic and span salesroom buzzes with professionalism and caring. Our salesman Kazi was by far the best we've ever had: knowledgeable, honest, calm, and extremely thorough and helpful! My husband and I have been leasing our Jeeps from Westbury for years. Hands down, they are simply the best!

Suckit123

Sep 22, 2016

Pete understood exactly what I want as far as my new ram 1500 went didn't try to downgrade me to something I wouldn't be happy with .. And at the last min picking up my truck he called me and told me they threw a cover in for the bed!! Witch made it that much more enjoyable working with him on this deal. And let's not forget about my finance manger Thomas desola he got this tuff deal done with a price I am confront able with. He got my previous jeep paid off and nothing down towards my new truck for a good monthly payment!. And he didn't rush me into this deal he took the time out to explain everything to me so there was no secrets and treated me like an adult and not a kid! I highly!! Recommend these too from Westbury dodge jeep Chrysler and ram!! I will be back!!

moejoe313

Sep 22, 2016

The people at Westbury Jeep Chrysler Dodge are very helpful and caring. This is my fourth vehicle with them. The service department was organized and took care of me real quick. The sales department is excellent

DJ22

Sep 21, 2016

This is the second car I purchased from Marty and I couldn't be more happy! I went in not really knowing what I wanted to buy. After explaining my needs to Marty he narrowed down some options and set me up with the perfect car. I am now the proud owner of a 2012 Cadillac CTS with all the options! It cost much less than I expected, and the payments are less than what I told him I would spend. My sister also bought a car from him a few months ago and she still loves her car too! Marty is the only salesman I will deal with on Long Island, and he now has a customer for life.

Learncustomerservice

Sep 17, 2016

atfiatcares atsergiomarchione atChrysler atGlobalFleet atFCAcorporate atFIATUSA. Day 3 It's about 10:00amEST and no phone call from Linda who never returns phone calls from day one, Tim the director who yells and screams and is narcissistic, Manny the Service thug who is gonna hook me up for a thing I didn't break, the young gangster girl who threatened me, no one not even Pete Connelly the so called big boss has called to apologize or let me know anything the only saving grace is Michael at the actual dealership EPIC FAILURE AS AN ORGANIZATION THAT PRIDES ITSELF ON ITS 24/7 SERVICE. LIARS MANIPULATORS HIDING BEHIND THE ONE DECENT PERSON that they have and that's Michael at the Fiat Dealership which is so understaffed it's ridiculous but he found away to be profession respectful and follow through to see if anyone contacted me. THE ANSWER WAS NO. Westbury Jeep Chrysler Fiat should be embarrassed and ashamed of them selves as an organization and a unit. She DESTROYS and RUINS the FIAT EXPERIENCE AND BRAND atFCAcorporate atFIATUSA atfiatcares Michael from FIAT is the only to reach out to me to see if they reached out to me I said know. He filled me in on that the correct order was ordered . Mr Donnelly, all of their bosses, has probably not a clue or not a care in the world. FCA Corporate should be looking very closely at this mismanaged embarrassment of an organization. How insensitive they are to the disabled etc.... Linda knows ( I told her I'm half deaf) people saying they can't hear me. Hanging up on me not taking my calls and Manny and his staff saw me with cane etc and no one cares that I need and have a FIAT for reasons that are necessary to my needs. Thank god for Michael Kammy and Deborah at FIAT who actually cares. AHAME SHAME SHAME ON YOU WESTBURY/JEEP/CHRYSLER/FIAT SERVICE ON BOND STREET FOR THE LACK OF SERVICE AND PROFESSIONALISM AND CARE. EPIC FAILURE http://instagram.com/500happypeople

TEhrlich

Sep 12, 2016

I knew what I wanted. No hard up-sale. No hard push on after-market products. The Jeep I wanted came in ahead of schedule.

jeeplife247

Sep 3, 2016

Let me start by saying that in this day and age it is very rare that you come across people who care about their craft or the people they interact with. With that said, a huge thank you to John Sherry and Thomas Desalvo for appealing to the old school in me and handeling my entire experience with class, and professionalism.The stereotypical stress inducing experience was replaced by heart felt and helpful conversation. Their attention to customer care and willingnes to work with in my budget resulted with me purchasing the jeep i went in to lease! And never once feeling like i worked over. Genuinely good people from the greeting to the "hand shake." Wish i could steal them to train my staff!Kudos to Jeep Westbury. Staffing your dealership with employees like these two gentlemen can only lead to more success for you in the future.

PVieira7

Sep 3, 2016

My fiancee and I couldn't be happier for going to Jeep. Staff was extremely helpful from the second we walked in. Thomas the Finance Manager and Miles Colon were amazing in every way possible. Miles was the first person we spoke to and allowed my fiancee to take her time with thinking on what she wanted. Miles was very informative and answered all of her questions whether it be about the Grand Cherokee or about them buying out her previous vehicle. When we spoke with Thomas, it couldn't have gone smoother or any better. He made the experience extremely easy and personal while getting out a quote. I would strongly recommend going to Jeep in Westbury for ALL your vehicle needs. Absolutely ask for Miles or Thomas if you have ANY questions whatsoever.

Moli12

Aug 30, 2016

Marty Siflinger was very helpfull/friendly walked us through every step and answered all our questions after two separate purchases we're happy with all the options his presented us we'll highly recommend him if you visit Westbury Jeep Chrysler Dodge

Shahbaby

Aug 29, 2016

Honestly, this was my first uniformly pleasant experience in any dealership, and I've bought a lot of cars.Smooth, no unpleasant tactics, no nonsense. Would highly recommend this dealership and especially Mr. Siflinger. He has changed my opinion of car salesman 180 degrees. well done, MartyJimmy Ganga in Finance is also a very nice, personable individual who i recommend highly

Steve Kitsonidis

Aug 29, 2016

My experience at Westbury Jeep was a happy transaction due to the efforts of Marty Siflinger who was honest and reassuring about the vehicle I was purchasing and worked to get me what I thought was a fair price. He was engaging and easily approachable and appeared to have an genuine interest in his customers. I believe he is an asset to this dealership and would recommend anyone ask for his service personally.

Driess96

Aug 29, 2016

It was a pleasure working with Marty. I got the deal I wanted at the right price for the car I've been searching for. Marty was very helpful in the process by contacting me throughout the week and seeing how everything was going. It was great to work with him and I would definitely buy my next jeep there. Very satisfied.

eviksc

Aug 27, 2016

Good afternoon, Mr Sporn ! I bought Jeep Patriot 2012 Latitude at Westbury Jeep ( 100 Jericho Turnpike, Jericho , NY ) The car was certified pre - owned with 31,791 miles . I have this car 8 months since I bought it in December , 2015. I put on the car 5,000 miles during 8 months. It has 36,785 miles. Recently my mechanic told me that I have to replace all 4 tires and once it will be rainy bad weather , I will be loosing control of the car. It is recommended to replace tires at 4/32 if even they not worn out completely or "bold". I was completely disappointed with the Westbury Jeep certified pre- owned cars. Westbury Jeep does not keep the promise about a good quality cars , that they were checked out before selling . What kind of quality is that , if only after 5,000 miles , I have to replace tires ? I checked CarFox report on this car and last time the tires were replaced 04/2015. Usually, Jeep tires have at least 65,000 miles before they worn out. I called up Westbury Jeep service and asked Mr Schmitt to help with this situation. He advised me to come over in the service and check the tires with his mechanic what I did . Two tires at 4/32 and has to be replaced . Mr Schmitt explained me that he will not replace tires and it is safe to drive this car in rain and snow. I have 5 years old child whom I drive in this car and safety is important for me. I asked Mr Schmitt to inform me in written that my tires are fine and I do not have to replace them and can safely drive all winter. Unfortunately, Mr Schmitt refused to do so. It makes me think, that tires must be replaced and it is not safe to have these tires in the winter. I never had any issues with Westbury Jeep until I needed service , they do not want to help. Based on all above, the car sold with bad tires and Westbury Jeep pre-owned car manager does not want to take responsibility for that , although his is putting down his own department. I will appreciate if you can resolve this issue and replace these tires at no cost , at least to make sure that customers are satisfied with the Westbury Jeep , like it was promised !!! P.S. I forgot to mention here that , when the car was sold, I have received the title for my car with the error ( they put the wrong name of the bank ).They were trying to fix it and Linda contacted me but I have a car already 8 months without actual title .Sincerely, 8/27/2016Viktoria Schmitt

happy customer

Aug 24, 2016

Alison, our Sales Consultant made our purchase of a new car a very pleasant experience.Everyone at Westbury that we came in contact with provided us with answers to our questionsin a pleasant and knowledgeable way. I would highly recommend Alison Shilling at Westburyto anyone considering a purchase of a new car.

pJeep123

Aug 24, 2016

First time leasing a car and this dealership made it a very smooth transaction. Test drive was quick. Paperwork did not take very long. Being able to get financing through a bank however did take sometime even though I had perfect credit however the finance managers worked with me and got me a bank to work with. Car took some time for pickup even after I came back after a few hours however it wasn't too bad. Definitely will come back for another lease in the future and will recommend to friends.

donnyb

Aug 23, 2016

The sales person was extremely knowledegable about the car. He was very patient with my daughter and myself. He also went out of his way to get us the best deal possible. I would highly recommend going to Westbury Jeep, Chrysler for a nice experience and to obtain a fair deal.

James Musarra

Aug 15, 2016

I went in the Westbury Jeep looking for a 2016 Jeep Renagade in December 2015 and was told by Lisa that they " weren't of the boat yet " .I've had other issues with Westbury Jeep so I called Jeep it's self 1800- 992-1997 and was told the Jeep Renagade WAS OUT IN OCTOBER 2015 . Don't believe what your told ....

brifri7585

Aug 14, 2016

Tuesday 8/9/16 i bought a 2011 ram sport with ALLIE M. absolutely the best. Wasn't "sold" no salesman pitch or bs. Just a genuine honest friendly guy. We got to talk about stuff but not relating to the sale or deal, no pressure or discomfort. I bought a jeep elsewhere few years ago, never again.. everything they said came back with better news, low interest, great service etc..woohoo for westbury.. thanks guys

Christina

Aug 9, 2016

Kazi was a pleasure to work with, he was patient, genuine, informative & very helpful. Kazi was kind and made leasing a car very easy and not a daunting task. Westbury overall is recommended from my experience, please ask for Kazi when you are looking to learn more information, whether it is leasing or purchasing.Unfortunately I cannot say the same for Chris Siegel from Finance, he was rude and unbearable to work with. Please ensure you do not close a deal with him, he basically made me want to refute my business with Westbury, just not helpful in the slightest.Overall my experience was enjoyable, minus Chris. Kazi was professional and I am now happy with my car lease due to his informative guidance.

Truck man

Aug 4, 2016

I was very satisfied with the dealer and my salesman Danny. New exactly what I wanted and had plenty of vehicles in stock to pick from. It made buying a vehicle a pleasurable experience . Would highly recommend to friends and family.

Jeannine

Aug 3, 2016

I'm very happy with my entire experience at this dealership! Marty was my salesman. He was great! He stuck to my budget and wanted to get me the best deal within that range. He made the whole process very smooth and painless. Marty is not your typical used car salesman, he's very down to earth and honest. I'd highly recommend this dealership.

spayoga88

Aug 1, 2016

Two years ago, my entire family switched to Wesbury Jeep after several years of disappointing service at another Nassau County Jeep dealership. Our loyalty had been exhausted after repeated overcharges, inefficiency, and lack of reliability by a service team that had no regard or knowledge of customer service. At Westbury Jeep, we consistently receive outstanding service . From the time we book the appointment or drive up on the express line, to the time the car is returned to us, the process is flawless. Today, Willie directed me to the express lane at 7:30 AM as the line of service employees promptly started signing in cars. Catherine, outstanding in her role of scheduling appointments, greeted me ( remembering my first name), She always manages to make appointments that accommodate my schedule! Kelly, my service advisor, address all issues with knowledge and expedience . Tim Doyle and his assistant, Linda, value each and every customer and reflect outstanding service. Even the bagels and vegetable cream cheese are noteworthy! I appreciate the efficiency, honesty, and skill with which everyone in the Westbury Jeep service department performs their roles. My sons and I (all jeep owners) appreciate the well organized service department. It has taken the stress out of servicing our cars.

RUFYDOO

Jul 30, 2016

KRYSTAL JORGE DID AN EXCELLENT JOB . VERY KNOWLEDGEABLE ,COURTEOUS EXCELENT FOLLOW THRU SKILLS. SHE IS A CREDIT TOYUR ORGANIZATIONTHANK YOU, WALTER ZUCKERMANPHONE 516-316- 5617

5 jeeps

Jul 28, 2016

We stopped in to Westbury Jeep to inquire about leasing or buying a new Jeep. We had leased 4 jeeps from Island Jeep in Lindenhurst but the dealership closed. We were met by Greg and he explained everything to us and did not pressure us. We decided to purchase a new Jeep and the experience was very easy. Greg prepared everything. We met with Bobbie the business manager and then when we picked up the car, Ray sat with us for over an hour explaining all the new features of the car. He was patient and took all the time we needed. The Jeep is beautiful and the process was easy.

as7791

Jul 28, 2016

Danny is truly the best! He got me the best possible price on my car. He made purchasing my new 2016 wrangler sport s unlimited so easy and pleasant. I highly recommend to go to this dealership & get your dream car from him!

Joey 1941

Jul 26, 2016

Went to Westbury Jeep to see if an ad for a Renegade Ltd. was real because the price was fifty dollars a month less than a previous quote I received from another Dealer for the EXACT vehicle and I mean EXACT including the color.I sat with a salesperson named Alison, I showed her the ad and told her I didn`t believe the price. I left with the exact deal as advertised and picked up the Jeep three days later No bait and switch, no baloney that the advertised vehicle was sold or any other bull that some dealers pull. Allison was lovely, the sales Mgr. Lisa was also great. By the way, I was in the Auto business for 28 years and this is how I treated my customers. KUDOS to Westbury Jeep !!!!!!!!!!!!!!!!!!!! Thanks again, Joey 1941

NYCarBuyer

Jul 26, 2016

Purchased/leased many vehicles at this dealership over the years. The quality and customer service has really gone down hill. If you are a savvy shopper who has done her/his research, they seem to be taken aback. They seem to focus more on moving units as opposed to building or maintaining relationships. Came in ready to buy the car and they seemed relatively disinterested. The follow-up was non-existent as well. We wound up acquiring a vehicle at another dealership with significantly better pricing.While I understand a dealership does not want a negative review posted, if the initiative taken by the dealer after my initial posting would have been the same during my shopping experience, perhaps I would have continued to work with this dealership.

Christinedro3

Jul 25, 2016

Westbury Jeep was so helpful and made my car buying experience a walk in the park! Headache free, and with a great salesman: Mike Petassi

ADeMo

Jul 21, 2016

I have been to other dealerships where I was disappointed with service. Working with Allie made the process of buying a car less stressful. He asked what I was looking for in a car and the price range and he LISTENED to what I had to say! He located options to show us and did so without any hard pitch tactics. I found him to be very straight forward and helpful throughout the entire process. Really a pleasure to work with! And his customer service did not end with the sale of the car. He followed up as promised the following week to find out how I was enjoying the car, and immediately returns my calls. He is a true asset to the company and because of this experience I will return to Westbury for future car purchases. I highly recommend him as a salesperson!

KJULIZ

Jul 21, 2016

Over the last week i visited 3 dealers and ultimately purchase my car from Westbury Jeep. Ed Hyne REALLY went the extra mile along with Jimmy in finance made it very very easy to buy from them!!! The prices were better and the service was spectacular (well worth my hour drive from suffolk county)!!!! Ed even stayed late to deliver my car the night before his vaca!!!!! Out of the 3 places I went this was the best experience they definitely made us feel like our business mattered to them. BUY FROM WESTBURY JEEP!!!! ASK FOR ED!!!! BEST CUSTOMER SERVICE!!!!

MelissaG326

Jul 19, 2016

One of the few dealerships on the island that offer after hour walk-ins for services. The staff was very friendly & just about average with their customer service. The GM, Joel, is efficient and takes the time to make sure you are satisfied with the services his location provides. Although a bit out of my way, because they have accommodating hours, I will return.

Paone

Jul 18, 2016

Bolivar (Boli) is always my go to person at Dealership...bought several cars through him over the last several years...No nonsense Great Guy!!! Lucian and Bernice Paone

Alejandrop88

Jul 17, 2016

After doing deep research on the Jeep Grand Cherokee Limited that I was looking for, no one else offered as many high quality options at such competitive prices. Had the pleasure of dealing with Marty who all along had a great feel for what I was looking for and worked tirelessly to show me everything they had to offer. Great guy who keeps it real.

Happy Bob

Jul 14, 2016

Dealer met advertised price and salesman Pete Motta very knowledgeable and efficient. Second key was missing and service dept. very efficient in replacing while we waited

jeepowner Nora 123

Jul 14, 2016

My recent experience at Westbury Jeep was a very positive one. I dealt with Allie Molenko who made himself available on weekends to accommodate my crazy schedule. There was no pressure on the sale and we found the right car among the many choices in their inventory. I would work with him again and recommend him to others.

nicollejansson

Jul 12, 2016

I have to say, out of all my vehicle buying experiences over the years with various dealers, my recent truck purchase was the best yet! Allie totally made the buying experience straight forward, stress free, and pleasant. Just an all around nice guy that I will certainly ask for again on any future purchase!Nicolle Jansson

Pooh352atoptimim.net

Jul 12, 2016

Krystal Jorge is a wonderful salesperson!! She is very knowledgeable and efficient!!! We had a wonderful experience with her when our daughter bought her first new car the whole experience ran very smoothly. We had the pleasure of going back this past weekend to buy ourselves our first new car in 12 years. Needless to say again a very smooth experience . Krystal has a wonderful personality and professional manner. When you deal with Krystal it seems like family. She is a very experienced and knowledgeable salesperson . We got two jeeps that day the other was for our daughter !! We highly recommend Krystal and her team at Westbury....Bobby Baweja was great in helping us with our financing!!

Thomas Siano

Jul 9, 2016

Worked with Allie to buy my 3rd jeep, but the first at this dealer. Came in to check them out due to past dissatisfaction with the local competition. The experience was great. I had an idea of what I wanted with a price range in mind and Allie was able to get me into something better then anticipated. The perks of buying their also add a huge value. Highly recommended.

Mackey1820

Jul 7, 2016

Just leased a new car from this dealer. Sal and Bob were great! They were extremely helpful and got me in the car I wanted for an affordable price. Couldn't be happier with the experience.

Roe E

Jul 7, 2016

If you are looking for a vehical go to Westbury Jeep and ask for Marty Siflinger. He is an awesome salesman that really puts himself out to get the best deal. Not only was he a pleasure to deal with, but he doesn't make you feel uncomfortable if you have credit issues. Jimmy Ganga in finance, worked his magic and got us in 2 vehicals, when our credit was much less than perfect. He spent hours working with the banks until he got us a deal we were comfortable with. He's top notch!! I would 100% recommend both these men to any of my friends and family.

Marita (Nesconset, NY)

Jul 5, 2016

...I met Bolivar Valarezo, and my experience was more than I could have wished for." I had been having a difficult time over the past few months with my search. Having to deal with the purchase of a vehicle (and possible car note) was becoming very tiresome and stressful. But visiting Westbury Jeep made it such a smooth ride for me. Boli introduced me to Bobby and things started to fall into place. I didn't feel like "just" another sale. I felt like I was part of a family (and family takes care of family). I searched for quite some time. My grandmother use to say "nothing happens before its time" and she was absolutely correct. The right time was when I walked through the doors of Westbury Jeep. Thanks Boli & Bobby, for making me feel welcome and treating me like part of the family. Awesome experience!!

Ramonj6047

Jul 5, 2016

3rd vehicle purchased here. received great service from Amy and the rest of the staff. Everyone i dealt with answered all my questions and concerns.

Jeepwoman49

Jul 5, 2016

Everything was done expiditiously & everyone there was incredibly knowledgeable. The salesman was very kind and thoroughly explained all functions of the purchased vehicle with much patience

Paul Joseph

Jul 3, 2016

Ramona Khan was wonderfful and I never expected to have such a good experience at an american car dealership. Blown away by how pleasant the purchase of my new jeep was. No pressure at all

Mike1

Jul 1, 2016

This was my 2nd lease within a year and a half at this dealership and with Krystal Jorge and Shawn Reischmann as my sales persons. I couldn't have had a more pleasant experience. I highly recommend the two of them if you visit this dealership. No games and your not there all day wasting time. Give them a try you won't be sorry.

Philipdel

Jun 29, 2016

Alex Molenko sold me a car two years ago so when I needed another car I immediately thought of him. Like the first time, I wasn't disappointed. He is a great person who listens to what you need and cares enough to help you get it. Thank you Allie.

ggarg

Jun 28, 2016

Working with Allie to purchase my used 2014 Jeep Grand Cherokee was a great experience. This was my first purchase at Westbury Jeep and I would definitely return. Allie helped my to find the vehicle I wanted to buy, not the the vehicle he wanted to sell. Allie was very easy to contact and followed up on the entire transaction to make sure everything was to my satisfaction.

Gibsonguitar23

Jun 24, 2016

I can see for miles and miles , great song ,great salesman mr miles colon brother of Bartolo colon of the mets both great performers.Tony bongiovanni

Terri123

Jun 23, 2016

Jason is absolutely fantastic. He listens, he is attentive and has excellent customer service . He also has knowledge of his product . I wouldn't buy from anyone else !!

scrappy4680

Jun 22, 2016

I would recommend Westbury Jeep and Marty Siflinger as this was the easiest purchase i have ever made. Marty was honest and will go out of his way to help you buy a car. I look forward to seeing him again for my next car need.

Mkb

Jun 18, 2016

The service department staff is rude and aggressive. Took my car in for its first year of service and state inspection. Waited over one hour to get checked in. After waiting all day I picked up the car only to find out the service was incomplete and the inspection was not done. Upon bring the car back to finish the work the service adviser implied I never requested the inspection and then got very aggressive with me. He tried to intimidate me and refused to have the inspection done. After wasting all day I had to bring the car elsewhere. I would advise to use a different service center. They are not to be trusted.

OMAR CRUZ

Jun 18, 2016

As soon as I sat with Krystal, I knew I was going to get the help I needed. She was very knowledgeable. She answered almost every question I asked. The transaction went very smoothly. And I'm extremely excited with my new truck. Thank you Krystal and Westbury Jeep

Angelo A

Jun 17, 2016

I have been bringing my vehicles to Westbury Jeep for services because their service is the best I have experienced. I always deal with Anna Manuzzi, she is a highly professional service adviser. She always takes wonderful care of me and my vehicles. I could not be happier.

michael schatten

Jun 13, 2016

This is the second time we leased our Jeep at Westbury and it was a great experience once again. Our salesperson, Cory Underweiser was terrific! No pressure and helped us find exactly the color, make, interior...we were looking for. Cory was a great salesperson and follow upped with us after the week. The truck drives great and is better than we expected. We think

Dinko34

Jun 11, 2016

I had the pleasure of working with Corey Underweiser. He provided a stress free car purchasing experience with straight forward answers. My entire experience at Westbury Dodge was positive and want to thank everyone. Now time to enjoy my Scat Pack......

ronald howell

Jun 9, 2016

They cheated me on my trade they overcharged me for my Jeep and I would never ever ever buy anything from them again and I won't even let my dog xxxx in their parking lot

Ryguyny

Jun 8, 2016

Allie helped us find the right mini van! Was not pushy and was able to negotiate a great deal. Finance department was fantastic. Offered me a better rate then my current bank, no bull... Didn't push an extended warranty!!

Bill

Jun 8, 2016

My first experience was poor as the salesman was distracted and took over an hour to get my trade -in evaluation started and in the end never did before he left for the day. He promised to email me the value and never did. Nor did he call me or return my email! I did get 2 pieces of snail mail from him telling me how much he wanted my business though. :) Then when I complained I got a voice message from him and learned he did call and leave me a message but he left it on the wrong number. Duh. And he whined the whole message with excuses of why he couldn't serve me well. But he never emailed me back and never did get that trade in value! Definitely would have gone to another dealer but they had the car I wanted. I complained and they set me up with a new salesperson; Boli. He was great! Not only was he pleasant and professional and took care of all my questions & concerns but he stayed over 2 1/2 hours late to finish my paperwork for me as I wanted to complete the transaction that day. They are a volume dealer so expect to wait a long time for the processing of the paperwork as they might have 10 other buyers at the time you are completing your deal.Without Boli, I think I would have left and bought a car elsewhere.

Timothy Hinds

Jun 4, 2016

Marty was so easy to work with, he made the whole process easy and straight forward. None better, we would highly recommend him to others. He put us at ease right away, no nonsense. The whole experience could not have been more pleasant. In addition the VIP program offered by the dealership is a huge plus. The entire team was great to work with!

MCataldo

Jun 3, 2016

So let me start by saying, I am not an easy person to deal with LOL. I had gone to the dealership back in december 2015. I got some rookie named Jean Claude. This guy was not a great salesman. I left the dealership with nothing. Pete contacted me and asked if he could help me. Pete was knowledgeable, super nice and helpful. Unfortunately, the finance guy was not great and could not get me what i wanted. I told Pete to keep intouch if he came across anything used. I was looking for a Durango. Pete contacted me in April with a great deal on a used car, unfortunately i could not do it. My credit wasn't great and i was upside down on the car I was in. I ultimately went and secured my own financing. I came back to Pete and told him what I wanted. Can I say, Pete HOOKED me up!!! He got me the exact car i wanted. Got me a great deal. I am super happy that I came back and gave Pete a chance. If you want an honest, sweet, sincere, smart and great salesman, Pete is your guy!!!! Thanks Pete!!!!

Mj94523

Jun 3, 2016

No bs with this guy, straight forward and answered all of our questions honestly! All around great guy! We would recommend him to anyone and everyone!

Darryl0622

Jun 3, 2016

Marty was great. He got us the car that we wanted. We're so glad that he was the one that helped us out. The service was awesome!..

carowner2016

Jun 2, 2016

Marty was very courteous and professional throughout the entire process. He is adamant about being truthful and was upfront with me in every step of the purchasing process. I would definitely recommend him to someone looking for a car.

Eric

Jun 2, 2016

Krystal, was the 5th sales person at the 5th Dodge dealership I encountered over a 1 week timeframe.. She was the only salesperson in the tri-state that didn't play games. She Is smart, professional and was focused on getting me into my new Challenger at a fair price. I am happy to reccomed Krystal with 5 stars and will be sure to look her up in 3 years when my lease expires. You can't go wrong with Krystal.

Ari

May 31, 2016

Just picked up my 2016 Dodge Durango Citadel! Must say it was the easiest car purchase I've made ever. Jason Xenos definitely went above and beyond to get the car I wanted at the price that was within my budget. Would absolutely recommend him to any potential clients...just a pleasure to work with. Also, have to mention Matt Mcnally. I told Matt i didn't have time to wait when i came in for the pick up...he made it happen with out a beat. Very very professional and appreciative of my buisness. I literally was in and out with my new car in 20 minutes. Just really a very positive experience.

Teddyvicious

May 30, 2016

I normally don't write reviews but this experience deserves one. It was my first time leasing a vehicle and Jason Xenos made my experience very pleasant, to say the least. He was very knowledgable and explained all the features and functions of the Cherokee. He didn't rush me when I test drove the vehicle. He spent a great deal of time explaining and working with me on a deal. I ended up with an awesome deal and a very happy Westbury Jeep customer and will absolutely recommend all my friends to Jason and Wesbury Jeep!

Julien11

May 30, 2016

No pitch, no games, and no scams!! I have never worked with a better salesmen!! Marty was upfront from the start and did everything he could to get me my SRT!! Very professional!! Goes above and beyond!! Thinks about the customer not just closing another deal!!!

Gizmo123

May 27, 2016

Leasing my Jeep Wrangler could not have been easier. Allie Molenko was a true professional and was able to answer all the questions I had about the Jeep. I would highly recommend buying/leading a car from him and the Westbury Jeep team.

Liz B.

May 26, 2016

I had such a wonderful experience with our salesman, Martin. He had the patience to help guide me to the car that I wanted even though I kept changing my mind. He continually worried about my safety and he wanted to make sure that I was happy with the jeep that I finally chose. He wasn't pushy which made this a wonderful experience.

ilene b

May 24, 2016

Osiris Bautisa was a wonderful salesman.He was knowledgeable,professionable,patient and an asset to Westbury jeep.Great experience with our salesman with everything. Ilene B

Stabibi

May 23, 2016

The service here is great, Pete is very knowledgeable about cars and will help you pick the right one. He helped me pick the right Jeep Wrangler and I don't regret this purchase not one bit!

Cort76

May 22, 2016

My husband and I leased a 2016 Ram 2016 from Tyler Mason. We visited a few dealerships prior to westbury jeep. Cant stand the run around. Tyler seemed to be a straight shooter new what I was looking for and understood my budget. Kept in contact through out process. Got things done!!! Will def be back for my next car. Already have a few people that Im sending his way.

Serrado

May 21, 2016

Great customer service. Our salesperson took the time and listen to our priorities and got us a great deal. I recommend our salesperson Bolivar Valarezo. Will comeback when needed.

Davidquinn65

May 18, 2016

In 2015 I purchased a 2015 Dodge Challenger 392 Hemi SRT. From Westbury Dodge. That was a good experience, so I returned in 2016 and purchased a Dodge Ram 2500 with a 6.7 L Cummins Diesel. Mike Petassi, my salesman was very helpful. I highly recommend this dealership.

Grandjeep5

May 17, 2016

This was my second time in a month coming back to Westbury Jeep. The first was in the beginning of the month for my wife who traded in a Wrangler and financed a 2013 Jeep Grand Cherokee with low miles. Our salesman was Boli. He was so great the first time that he made me come back when I was ready for my car. I am glad I did!! Not only is he a professional, he was kind and caring and honest like before. I never felt pressured. I told him that I wanted to lease a new 2016 Jeep if the price was right. Not only did he get me the most for my trade in, he got me well under my asking price per month. Once again, i felt like i was dealing with family. I highly recommend Westbury Jeep and Boli especially. Thanks Boli!!

mrlevator

May 17, 2016

I would like to thank Joseph Seplow with taking his time with my son and i in leasing our Jeeps; Thank you Westbury Jeep for great sales team.

Raquel19

May 17, 2016

Great experience at Westbury Jeep! Very easy process to lease a car. Everything was explained and I was guided through the process. Thank you Danny for all of your help. I love my Cheeroke limited!!

linda webster

May 15, 2016

When you buy a car its a expensive purchase i went to some dealerships they are pushy they lye dont leave you alone i hate that. I went to westbury dodge which Allie helped me he was so helpful honest an not pushy which made me comfortable and i bought my car from him. I totally recommend if u are looking to purchase a car go to westbury dodge an ask for Allie you won't regret it. Everyone working there are excellent also.

Nyf80

May 11, 2016

My wife was 9 months pregnant when my jeep refused to start. When we got to the service area, Anna Manuzzi helped us through every part of the process and made a nightmare of a situation, easy and smooth. She is so knowledgeable that just by discribing the noise the car made she was able to diagnose the problem. She ensured that the jeep got serviced right away and called us with updates. I will forever be grateful for her expertise and her compassion, as my wife went into labor the very next day! Thank you! Thank you!

TheRealNoriega

May 9, 2016

From the moment I walked into the service station for a simple recall correction and oil change I knew this dealership was different from the rest. I wasn't even thinking I could get upgraded into a new vehicle but they told me they could definitely help. I was greeted by the friendly receptionists and then sat right down with Mr. Xenos. He took my information and we started a process I though would end up with shattered dreams of driving away in a new car. Instead he guided me through and found a few cars to fit my budget. I was treated with coffee and cookies while I waited to get the numbers. Not only was I told I could drive away in a new car, they actually gave me a top of the line car all while actually reducing my precious monthly payments. I'm still waiting to wake up because I feel like it was all too good to be true. It wasn't and I've never left a dealership more satisfied. I can't say enough about how well I was treated by everyone thoughout the process. I'd like to thank everyone again and especially Mr. Xenos for making my little dream a reality!

bob13

May 8, 2016

I purchased a Ram 1500 rebel this week. I couldnt be happier with the entire process. From sales to finance I was just treated great. The truck is outstanding also.

Michael

May 8, 2016

Me and my girlfriend went there to check out a Durango and a Grand Cherokee and we're greeted by Jason. Jason went through everything with us on the Grand Cherokee and was very informative. He didn't limit our test drive like other dealerships and we really liked the vehicle. We didn't buy during our visit but we will be back shortly to buy from Jason at Westbury Jeep.

C. Halpern

May 6, 2016

I recently purchased a new Jeep Cherokee at this dealership. I have been buying cars for over thirty years. This is without a doubt the best car buying experience I have ever had. I had a great Sales person who guided me painlessly thru the whole buying process - his name was Jeff Friedman. He was extremely knowledgeable about the features of the car as well as the leasing and financing options. He gave me a test drive, we worked out a fair lease price, he coordinated everything smoothly with the finance/lease manager (also an extremely professional guy) and followed up when I picked up the car. Upon picking up the car it was spotless inside and out, he set up my phone to the blue tooth system in car and walked me thru all the features again. I would strongly recommend buying a car at this dealership and I would ask for this salesman.

Jennifer Lambert

May 5, 2016

The sales service we received at this dealership is AMAZING. Our sales team consisted of James Ganga and Marcos Guillen. They both were professional, highly efficient, courteous, and very respectful. My husband and I agreed that our experience with these dealership was the best we've ever had. I'd highly recommend both of these salesmen.

Maria T.

May 4, 2016

First time leasing a Jeep and Joseph Seplow was very patient in answering all my questions, and was able to find my perfect 2015 Jeep Grand Cherokee. I love the truck and the dealership has a great salesperson on their team! I will highly recommend Joseph to many of my friends and family. -Maria T.

Angelinos

May 1, 2016

Jimmy worked with us on our rate, never pressured us and helped us with the warranty. He was polite and helpful and is definitely a positive addition to the Westbury Jeep team.

Drrondc

Apr 30, 2016

In an industry filled with sleeve and liars, we finally found a decent nice salesman who made our lease experience stress free. Martin is a good man who did what he said he would do and didn't look to rip us off. I would not deal with anyone else anywhere. He is an asset to Westbury Jeep.

Cherokeequeen13

Apr 29, 2016

Was very helpful and respectful with me...understanding of our financial frustrations from a prior accident which totalled my old Jeep. Very novatiable with me and I ended up driving home with a 2011 Jeep Grand Cherokee in less than an hour and a half! Anyone that helps me find and purchase a new car is great in my book!

Joseph Bua

Apr 24, 2016

My wife and I went into Westbury Jeep Chrysler Dodge to try and trade in my 2015 Wrangler Jeep Sahara...well we were pleasantly surprised to have the good fortune to deal with Jason Xenos. I've walked out of dealerships before due to the high pressure sales pitches that seem to go hand in hand with the auto industry. But Jason could not be more different than the lot. Patient, supportive, and genuinely concerned about US...and what deal would be best for US. He's an amazing guy, a true people person; your dealership should aspire to hire more people like him, he's a credit to your organization and THE ONLY REASON we will do business with your dealership again. He got us into a 2016 Dodge Ram Big Horn at an amazing price...the truck is AWESOME... IT'S EVERYTHING HE SAID IT WOULD BE AND MORE. I hope your dealership actually appreciates what kind of guy they have working for them in Jason Xenos...give the guy a raise!!!!

Sunshine86

Apr 22, 2016

The best sales person out of everyone in the business. Great personalitly and down to earth and so realistic. Got the car i wanted at the price i wanted without any hassle. Wouldnt recommend any other person to see. Pete was amazing i cant say it enough. Westbury is lucky to have this kind of sales consultant working for them. Thank so much.

2015jgc

Apr 21, 2016

Dealing with Kazi made both the process and decision of purchasing a vehicle painless. His main concern is that you the customer is satisfied, regardless of what car or dealership you are interested in. Simply put - if you're looking for a Jeep, dodge or Chrysler - look no further than westbury jeep and make sure you deal specifically with Kazi. He is honest and plays no tricks.

SANTOS Gonzalez

Apr 19, 2016

My name is Santos Gonzalez & my experience at Westbury Jeep Chrysler Dodge Ram was a good one.pete motta was a good sales associate kept me entertained while the paperwork and numbers were being worked out also offer me some Tums even though I didn't have heartburn & some easter egg chocolates as well.I drove off in a new 2016 dodge charger SRT 392 fully loaded.Overall a GOOD EXPERIENCE.look them up & stop by if you're in the market for a new or used car check them out,oh can't forget about Lisa McDonald what a nice lady

Steve 2045

Apr 18, 2016

When I purchased my 2014 Dodge charger there was no Manual for the auto. I brought it to the attention of the salesman and was told you can Google if there is ever a problem. I then spoke to the financial officer who stated he would speak with the manager and get back to me. Four months later still no response. Then in the same week the dealership and my salesperson sent a email for a survey. I again advised the salesperson that I still different receive the manual he told me to email my phone number which he has already had for 4 months. That was three weeks since I sent him my number. I still waiting for my call back.

Jeep Patriot

Apr 17, 2016

This was my first time leasing a car so I was a little nervous. I came prepared and brought my mother in law who has leased cars at other dealerships. I was pleasantly surprised at how easy, friendly and organized everything was. Our salesman Pete made it a breeze. He was very clear, fair and very knowledgable. My mother in law even said this was the easiest lease she has ever been to. I ended up driving home a Jeep Patriot. Definitely would recommend this dealership and Pete specifically!

jeepguyli

Apr 17, 2016

Marty was a pleasure to work with - no salesman pitches & no overselling. He was very knowledgeable and took the time to go through the vehicle with me. The purchase went incredibly smooth and I couldn't be happier with my new vehicle. Marty answered all my questions and even threw in some nice jeep accessories. Thanks again for your help!

cgaulrapp

Apr 15, 2016

I dealt with a gentleman named Kazi. He was great, answered all my questions and found the exact truck I was looking for. i would definitely recommend Westbury Jeep to anyone looking for a new car.

M Zuccarello

Apr 11, 2016

Mr. Jeff Freeman was terrific , pleasant and he answered every question we had . then we test drove the vehicle and he was explaining all the instruments and functions and he did his best to get the car the same evening.

Rockdapup

Apr 9, 2016

What an amazing, comfortable, helpful, friendly experience. Brought my daughter in to look at the Wrangler, not only did she fall in love, but the service was so helpful, informative and seamless I couldn't help but lease a new Grand Cherokee too! Andrew Liddle and Miles Colon helped us through the whole process and we ended up leasing 2 Jeeps ! Overall best experience I ever had at dealership. Would definitely go back ! Thanks Guys! Steve

MIchelle Hill

Apr 8, 2016

Ed Hyne was superb. From the second I walked in the door I was treated with a genuine concern for my satisfaction towards choosing the best car for me. I never once felt like I was pressured to make a decision, rushed to make a decision, or felt as though I was talking to someone who did not have my best interested. throughout the process, Ed would continually go above and beyond, from keeping me updated about the process and inquiring about small details. His loyalty and appreciation for Jeeps is also comforting. I felt as though I can ask him anything and I would get an honest answer. The staff at Westbury Jeep in general has a wonderful customer service energy. They are polite, friendly and very helpful. I can see why they are #1. I have already made a recommendation to a coworker (just two days after purchasing my own car), and I would recommend Westbury Jeep and Ed Hyne to anyone interested in purchasing a car.

pryncess

Apr 7, 2016

my experience at Westberry jeep has always been amazing! Especially my most recent purchase with salesman peter motta he truly is the million dollar man as his cologne says! He goes above and beyond to help you and get you what you want and need always with a pleasant smile and great personality I highly recommend him and this dealership !!!

Dave G

Apr 7, 2016

Mike Pettasi and Westbury Dodge not only sold me one Ram but two Rams in 8 months. First time was last August 2015 after calling many dealerships and purchasing many Dodge vehicles over the past 20 years and never being quite happy with the salesman and dealership, i finally had Mike Pettasi on the phone and then went to Westbury Dodge and made a deal with him that night. He was very knowledgable of Ram Trucks and really listened to me and my needs regarding the new truck purchase and was willing to create a deal that worked for both of us. The Ram 1500 is working great, i am very satisfied. Then i contacted him a couple months later for another vehicle and again i had certain requirements and over the months he tried a couple times to make something work but the deals just didnt fit my requirements. Mike and myself are very Patient people and just last week i reached out to him on a Saturday and signed a deal on Sunday , and took delivery on Monday. The time was right, the vehicle i was looking for was finally available and the rebates were just right. All the stars were aligned. I would highly reccommend Mike and his Team at Westbury Dodge!

headcold

Apr 6, 2016

From start to finish everyone i dealt with here was very nice and helpful. Other dealership left me not wanting to return and here i felt welcomed by everyone. My salesman was Allie and he was great all around. A straight shooter and was kind the whole way through. Sat with a few other folks here as well and each one a pleasure to deal with. Would recommend dealing with Westbury Jeep to anyone. A++.Jay.

MCrooke2136

Apr 6, 2016

From start to finish Alex stayed in touch and tirelessly worked to find me exactly what I wanted. He also did a really good job trying to get me a great deal, and was really transparent through the process. Would definitely recommend to my friends! I had some other issues with prep and service- but absolutely zero with Alex!

MGrace4814

Apr 6, 2016

Bought a used truck here. Nice selection of cars and great sales staff. Beware their exorbitant fees on used cars, because what you're paying $700 for is an oil change basically. My used car had to be returned to prep after purchase because no fluids were filled, brakes were overheating and bar bushings had to be replaced, and there was a nail in the tire. They actually let the car off the lot like that. I would go back based on how great sales dept is - but definitely triple check that they actually prep your car. The service dept is absolute mayhem with very long wait times should you have to take it back, and management never even provided so much as an apology, let alone called me back.

Kash

Apr 5, 2016

If you want excellent customer service and someone who will give you the best bang for buck you must go see Alex. I went to 3 different Jeep dealerships when looking for my vehicle and not one can even come close to the professionalism of Westbury Jeep.

Wishes4444

Apr 4, 2016

I can't tell you how refreshing it was to sit down with TWO different people yes TWO at a dealership that we actually enjoyed talking to! Krystal our sales person was great! Shawn the sales manager was awesome as well!! They weren't pushy at all and made buying a car fun for the first time ever!!! I HIGHLY recommend this dealership, and do yourself a favor ask for Krystal or Shawn!

Thechief

Apr 2, 2016

This is my fourth vehicle I have purchased from Westbury Jeep. Tyler and Finance Manager Chris were very professional and guided me through the entire purchase process. Both have outstanding customer service skills. I will be buying my next vehicle from Westbury Jeep. This is a five star dealership.

Timothy Nowak

Apr 2, 2016

I have nothing but 100% gratitude for Westbury Dodge and its staff! Just purchased my 4th vehicle from them and fell like a million bucks! Very happy! Dont go anywhere else when looking for a new truck or jeep!Need to add Tyler Mason made you feel like you had been friends for years. Great personality for a person in his position. Made you feel at ease through the whole purchasing process!

Keith Kopinski

Mar 31, 2016

Had a wonderful experience. My salesman Sal was awesome. Great guy and the finance guy, Jim, was great, too. Would recommend. Low pressure environment. I felt they wanted me to be happy with my purchase.

chananni

Mar 30, 2016

I came into the dealer with a specific price range. Not only was Marty able to help me find a car in that range, He found me a car that had the bells and whistles I was hoping for without settling. Being a first time car buyer I was nervous about it. But he walked me through it and most of all made me feel comfortable and confident with the whole process. I love my new car and can't thank him enough for all his help.

drdialtone

Mar 29, 2016

This is my 4th Chrysler product and my 3rd consecutive from Westbury. As dealerships go, these folks are top notch. I've dealt with other large Chrysler/Dodge/Jeep dealers and NONE came close to Westbury. I highly recommend them. They really care...

katelynn

Mar 28, 2016

I had been looking for a pre owned Jeep grand Cherokee at several locations on long island for about 2months. I had finally sold my previous car and was getting down to the stretch of needing a car. I stopped at Westbury Jeep and from the moment Ira introduced himself to me, I knew I was dealing with a good person. Not only was Ira honest, down to earth, and trustworthy but he still reassures me to this day that anything I ever need - he and Westbury Jeep will be by my side to take care of! After meeting Ira, I went home slept on the decision and ended up calling him the next day to purchase the vehicle. Ira is a good person, he is NOT a typical sales guy - he is not pushy and he will not steer you wrong. I HIGHLY recommend if you are looking for a car that this dealership has, you MUST go and check it out / request Ira as your sales agent / and see what they have to offer. Also, the Sr Sales manager Bob Horn was a pleasure to deal with. All around, I was comfortable and confident about my purchase!

BighornMaxsteel

Mar 24, 2016

I don't live on the Island but that didn't stop me from purchasing my Ram 1500 bighorn from Westbury. From the moment I pulled up I had a great experience. Staff was friendly and not at all pushy. My salesman Martin Lavernge was awesome and will recommend him and Westbury to everyone I know.

jw1234

Mar 23, 2016

I bought a Jeep Cherokee about a month and a half ago. My experience couldn't have been better. Martin was a pleasure to deal with. He was extremely helpful and knowledgeable. He was very patient with me and took the time to show me the difference between the two different models. (So glad I did not go for the compass like I had initially intended). I couldn't be happier with my new Jeep. Faith Egan took care of me in finance she was very professional and efficient! Overall this process couldn't have gone smoother. Everyone was very professional and helpful. I will definitely be sending anyone who is interested your way! Hands down the best purchasing process I have ever gone through. Thanks again!!

JOSEPH P LATTANZIO

Mar 21, 2016

My experience here was a good one. Ari Nathan came out to help me look at a few used pick up trucks. I filled him in on my needs and one of them fit what I was looking for. As we discussed a few other topics he was very knowledgeable. I would defiantly recommend stoping buy to see him if your interested in purchasing a used car or truck. He defiantly did all the right things. Thats all we can ask for is someone looking out for our best interests as a costumer. Thanks again for your help Ari. Joe Lattanzio

patnfrank

Mar 21, 2016

Kazi and Keith couldn't have made our experience easier. Every question we had was either anticipated or answered immediately. We felt like we had a direct line to Kazi, he was so helpful and responsive.

Rosie85

Mar 21, 2016

I went to westbury jeep after having a horrible experience at a different dealership . Miles the salesman was extra helpful n patient . I highly recommend going to this dealership for a vehicle .

Yovankaj

Mar 21, 2016

This is my second purchase from jeep wish I would have bought my first jeep from westbury jeep. Tylor was very helpful and a pleasure to work with. Can't ask for better service looking forward to many more purchases from Taylor of westbury jeep. Would recommend Westbury jeep to anyone who loves VIP service.

svolino

Mar 20, 2016

My wife and I had a pleasurable experience with Marty Siflinger from Westbury Jeep. We were shopping for a Jeep for our son. We told him what we were looking for and he showed us the cars that were within our price range and in great condition. He worked with us on pricing and expedited a quick dealer to owner turnover in just a couple of hours. We never felt any pressure, and he was always available to us. My son was so so happy!

BobI49

Mar 20, 2016

I've been at dealerships, not Westbury, so I knew what a horror show it could be. I was more than pleasantly surprised when I dealt with Bolivar, and Jim. No pressure, and they went the extra mile to make the deal happen. My purchase could not have proceeded more smoothly, and I'd go back without hesitation.

KProbeck

Mar 18, 2016

I would highly recommend this dealer. Marty was a pleasure to deal with. He presented me with options based on the criteria I provided without any pressure or persuasion. He provided valuable feedback that assisted greatly in making the best choice. He was efficient in walking me the entire process and ensured that the experience was as smooth and comfortable as possible. I would highly recommend Marty to anyone looking for a stress free buying experience.

Kazi22

Mar 17, 2016

The best car buying experience period. No pressure no problems. He listened to what I wanted and made it happen. I would recommend him to anyone. He is what every car salesman should emulate. Thank you Kazi!

schles

Mar 16, 2016

Tyler was very helpful. He worked with us and for us to help complete our purchase. We love the Jeep! Everyone is happy. Thank you!

precise designs

Mar 15, 2016

great service! really nice guys.... they helped us find the rite van for our company and it was quick and easy... very flexible with the hours too. good dealership

CurranFamily

Mar 15, 2016

Called on Sunday March 13,2016 with Code of vehicle we were interested in Made appointment for today Tuesday March 15, 2016 for 10:00am and we went and from Salesmen Bolivar who had jeep paperwork ready and car fax. Minute we sat down he was so helpful with ALL our questions. Test drove the truck and he was so pleasant . Not pushy not overbearing just wonderful to work with. We made our decision to purchase vehicle and met with finance manager Jimmy Ganga who made everything smooth sailing , Truck was detailed and ready for pick up within a few hours. Jimmy Ganga and Bolivar made this the BEST experience ever. We were never promised anything that they couldn't make 100% sure and we got everything we asked for and then some. They both went out of there way to make it a happy fun time and we were NEVER pressured at all. These guys made today an unforgettable experience . In a few months next purchase will be with both for sure. THANKS SO MUCH

Acmarschall

Mar 13, 2016

Everyone there could not have been nicer and more helpful. Went above and beyond for us would definitely recommend to friends and family. Miles Colon was excellent.

Brielle01

Mar 12, 2016

They are all so wonderful. They really did their best to help me. I felt comfortable with them, I didn't feel like they were trying to rip me off. They honestly did their best to get me a price that I could afford. I would definitely recommend them.

MD889

Mar 12, 2016

Amy and Bobby made the experience of buying a vehicle very easy and smoothly. Everyone there was very professional. I tried a previous Jeep dealer but they could not aquire the Jeep I wanted after two weeks. Westbury had the Jeep in stock and the sale was completed and I drove off their lot with my new car in under 4 hours.

Susanne

Mar 10, 2016

I usually dread the purchase of a car...it is always so stressful. Not in this case! My experience with Marcos Guillen at Westbury Dodge was THE BEST!!! I will never go anywhere else for a car and I have already told dozens of people that they need to go talk to Marcos! Marcos is super friendly, very knowledgeable, honest, speaks to you respectfully, does not pressure, and really helps you make a decision that is right for YOU, not him! That is probably the most important thing you can ever hear...because it should be about YOU! Kudos to Marcos and the rest of the staff at Westbury Dodge. They know how to do it right and I will continue to spread the word! Thanks again.Susanne LoFaso

jimmy718

Mar 6, 2016

Took my Ram in for small warranty work. Service writer says i need so an so service performed I ask my " Mechanic looked at vehicle and recommended" Off to this"mechanic" we go i ask did you really look at rear end fluids and transfer case fluid as well as in the throttle body before recommending this service? His reply "yes" xxxxxxxx because i did these services myself within 3 thousand miles of being here. # FCA cars in my driveway no longer go to Westbury

Justin

Mar 4, 2016

Marty was open honest and upfront. He made shopping for a car easy and enjoyable! He was very accessible when we needed him to answer any questions that we had!I will refer him to all of my friends!Mindy Lieblein

Super casi 8

Mar 4, 2016

I just bought my new jeep grand Cherokee on 2/27/16 my sales rep Osiris took care of everything I need it to know and explain to me all the features of the vehicle. He help me find the right car for me and the price was grate couldn't ask for more. I'm very happy with this dealer ship and I recommend it to every one. : ) Also they were very fast on delivery service bought it on sat and pick it up on mon tku Osiris and westbury jeep for making my buying experience a grate one.

shannongerrity

Mar 3, 2016

I had a great and positive experience buying my jeep from Allie Molenko at Westbury Jeep he went above and beyond to find me the right car and get the deal done. He was friendly and very knowledgeable and helped me, who knows hardly anything about cars, understand everything. I'd highly recommend him as a salesperson at Westbury Jeep as well as the entire dealership to buy a car from.

Zippjd

Mar 3, 2016

I walked into the Westbury dealership as I know a few of my friends have bought cars there. I was assisted by Jeff Freeman who was great. We sat down together and discussed the features I wanted in my car and he was able to find the car for me. He was very responsive to my requests and also went through the different financing and leasing options for me. When I decided I wanted to consider the car he got pricing options for me that were very fair. And when I came to get the car I wasn't harassed by the finance manager they were very nice which is not common. After I finished Jeff walked me through the car and helped me set everything up. He made getting a new car a simple task and I experienced none of the typical horrors attributed to most dealerships. If youre thinking of a new car I wound highly suggest Jeff Freeman!

Brod

Mar 3, 2016

Jeff was a pleasure to work with. He answered all my questions and showed respect for my husband and I. This is the third car we have leased through Jeff. His low key, relaxed and pleasant personality is a welcomed change from other salespersons we have dealt with in the past. We did not wait long for the car to be ready. He guided me through the uconnect process with patience. Even though I was a little slow at getting it. Small things like that make a huge difference. I love my jeep and plan on returning next year when our lease expires on our next car. So unless you enjoy being yelled at and abused by salespeople, do yourself a favor and speak with Jeff Freeman.

Rich l

Mar 3, 2016

This is my 5th car from Westbury jeep since 1996. Starting with Tyler Mason in sales & the reliable service team I would recommend Westbury Jeep to anyone, there great people!!!

Mishan1

Mar 2, 2016

Fantastic service Joe. You make carbine a pleasurable experience. I couldn't ask for more in a car salesman. As long as I am buying a jeep I will continue to come to you for all my needs

PatttyKay

Mar 2, 2016

My salesman, Jason Xenos, was superb. I did not feel the typical "sales pressure". He allowed for my concerns, answered all my questions and was extemely polite and accommodating.

Hirobo

Mar 2, 2016

Couldn't have had a better experience buying a new car than I did at Westbury Dodge. Tyler Mason went above and beyond to take care of me. Lisa also helped me as well and made the whole experience the best car buying experience I have ever had. I will recommend the dealership and Tyler to anyone I know looking to buy a Dodge Chrysler or Jeep.

Big Jim

Mar 1, 2016

Was the best price around thousands less then any other dealer . For the first time did not feel like I go ripped off buying a car .

Cherokee2016

Mar 1, 2016

Tyler was very helpful during the whole process of leasing of my Jeep. He is extremely knowledgeable about the product. One thing I liked about Tyler was that, he was not pushing me to buy the car right then and there, which I experienced in other dealers. Tyler is patient as the buyer makes their decisions, which he provide great input towards to help you figure it out! I would absolutely recommend to anyone to go visit Tyler when thinking about getting a Chrysler Jeep Ram Dodge!!! Thanks Tyler!

Huldkp

Mar 1, 2016

My wife and I were interested in purchasing a Dodge Durango. After a few visits to other dealers we found ourselves at Westbury Jeep. We spent a few hours with Marcos and he helped us narrow down our search to a few vehicles that fit our budget and needs. One week later my wife and I drove off the lot with a new Dodge Durango and more importantly an unforgettable shopping experience. If you are looking for a new Jeep, Dodge or Chrysler get your butt to Westbury and ask for Marcos. You will not be disappointed.

jmc2995

Mar 1, 2016

Our family has bought 11 cars from Westbury Jeep over the years. I can say they are fantastic all around. Keith, Mike Q, Kazi, Chris Schmidt, and many other guys over there always take care of you and give you a good deal. Definitely recommended.

Kwalles

Mar 1, 2016

I leased a Dodge Durango on February 29 and couldn't have had a better experience. Joe and Faith made me feel comfortable and were able to get me a great deal on the car of my dreams. I look forward to bringing my car in for regular service check-ups and possible additions to my Durango. Thank you all!

L.I.G.A.

Mar 1, 2016

I just leased a 2016 Wrangler Sports S and I could not be any happier! I feel like a big kid driving my awesome ride, and Jeff Freeman could not have made the experience of obtaining my new ride any better. He was very knowledgeable about the Wranglers and very professional. He made the switch from my old lease to my new lease hassle free. He took his time working with me and did not try to rush me into any deal, which I loved. There is nothing more unpleasant than a sales person trying to rush you into buying something. I would recommend Jeff to anyone looking for a new Jeep. He is by no doubt an exceptional sales person and I would not think twice before choosing him on my next lease/ purchase. THANK YOU AGAIN FOR AN AWESOME EXPERIENCE!

Madinjay

Feb 29, 2016

My boyfriend and I went here today to inquire about purchasing a Jeep Grand Cherokee and Durango Citadel. The guys from service dept were more help than anyone else. Several people made eye contact but that was it. We were there for over 30 minutes and after checking out all the cars features and prices ourselves we just left. Why would we consider giving this dealership almost 100k for 2 vehicles when we weren't worth a hello.

Nkh

Feb 29, 2016

We came in to lease our first car and got assigned to Kazi. He was absolutely amazing, so easy not pushy at all and took time to explain every detail of the car to us. He even set up the blue tooth and satallite radio for us. We were between two types of cars at different dealerships but what made our decision was our wonderful experience at Westbury Jeep with Kazi!

cbenesk

Feb 29, 2016

After visiting a few jeep dealerships, I was glad to end up leasing my jeep from Westbury with the help of Tyler. He was very attentive and listened to everything I had said I wanted for my car. I really appreciate the time he took to make sure I got the car I wanted without all the headache and hassle!

Chriswinn34

Feb 28, 2016

First time car buyer and they were a big help especially Allie Molenko! He was straight forward and was helpful every step of the way! I would highly recommend Westbury Jeep Chrysler Dodge! The customer service was phenomenal!

Mike D

Feb 27, 2016

I was looking to buy a Jeep Wrangler unlimited. I am a shopper. I went to about 5 dealers, and educated myself on options and price. THen I started dealing with dealers on line. More than a month and a half went by. After calls and harassment, from all dealers only 1 (Peter Motta) stayed the course. He never tried to sell me. Never lied about price. And was always a gentleman.THe other dealers that were closer to my residence, got me to come in, and when I got into there place of business, would say the price we agreed on does no longer work, or never was spoken about, even though I had it written down. Or they said they could not find the car I wanted, but for more money you could get another, which I did not want. I knew what I wanted.At this point I knew the lowest price that I wanted to pay From Car Guru and True car and my research. Peter was the only dealer to find the car I wanted, was patient with me, and honor the original price from over a month in time.I would not buy another car from anybody else, and be live me I am a hard person to do business with, and Peter was the only one to succeed. I recommend him highly.

MJCII

Feb 27, 2016

Not too many of us enjoy purchasing a car but every now and then you come across a dealer and more specifically a SalesPerson who simply 'Get It' and make the experience rather enjoyable. Purchasing a vehicle is usually the 2nd or 3rd largest purchase we make next to our homes and it shouldn't feel like a chore or an anxious time, it should be enjoyable and exciting!! Both Westbury Jeep and Marty Siflinger made my experience wonderful and I drove away with an amazing vehicle for a GREAT price and years of them giving back with their VIP program. I give Westbury Jeep and Marty Siflinger my highest endorsement!! If you are in the market for a vehicle (new or used) check them out and make sure you DEMAND Marty!!!MJCII

Qwerty84

Feb 27, 2016

I visited this Jeep dealership Thursdays at 8pm and was greated by a nice lady behind the counter ( the reason for the one star). I was in there for 30 mins and not once was i approched by a sales person. I walked up to one sales man and asked to see the vehicle which was listed on their site for a good price, he just pointed to the model and walked back to his desk and started to web surf. The only reason writing this review because I asked a friend to go out of her way to pick my up from Honda where I turned in my vehicle end of lease and take me to this dealership with plates in hand to pick up a renegade.

lina101

Feb 25, 2016

Allie was a pleasure to work with. He was patient when we had a lot of questions and was willing to help us out in more ways than one! Allie was kind and personable and I'll come back to him the next time I need a car. Definitely would recommend him to anyone looking for a Certified Preowned car at the Westbury Jeep dealership!

Thunderheart

Feb 25, 2016

I was tired of getting the run around and being treated like I was as dumb as a box of rocks! That all ended when I went to Westbury Jeep. I was getting a new vehicle for the first time, finally. I was tossing and turning between buying and leasing, Ram1500 versus a Jeep, new versus certified pre owned, and needless to say I was exhausted! I dealt with Martin Lavergne at Westbury and let me just say that he was AWESOME!! My dad got a certified pre owned Jeep just one week prior to my deal and he wished he had Martin as his sales person! Martin was the most honest, down to earth, patient, thorough, and wonderful sales person that I've EVER dealt with anywhere. I always do my research and I went into Westbury fully "armed" and I can be a little tough to handle (no, I have no illusions about myself!!) but Martin didn't flinch, didn't get flustered with me and really put an end to my mayhem of car searching. Also, the sales manager named Andy, total sweetheart and really awesome. My parents are on their 4th car from Westbury and now Westbury has another lifelong customer. I wouldn't ever think of going anywhere else. All car buyers need to just skip all the xxxxxxxx and go directly to Westbury Jeep and ask for Martin and say hello to Andy! Also, Bobby Baweja in the finance department is very intelligent and a total sweetheart as well.

Scott123

Feb 24, 2016

Went to dealership looked at a Durango salesman explained all the rebates and worked with me on my trade in. Walked out with the truck I wanted the color I wanted and most importantly the price I wanted

Bb942755

Feb 24, 2016

Excellent service jeep came in special order in 6weeks! Martin helped me out alot. I definitley recommend westbury jeep! Thanks martin and mike from nigel b!

DeSiMoNe34

Feb 23, 2016

Went to Westbury Jeep about a year ago to start looking for a new car. Well, life got busy and buying a new car was put off for a bit. A year later I returned and to my surprise the salesman Jason Xenos had remembered me from the previous year as he was the guy I had dealt with. After sitting down with him and coming to a great deal, I still shopped around and did my "homework" sort of speak. After reaching a similar deal at another dealership, i wanted to bring it back to Jason and see if he could do the same. I liked his personality and no BS attitude, if I could I wanted him to get the sale since he was the best salesman I had dealt with. Well he matched it and then some and I just picked up my new Jeep Grand Cherokee today and I love it. Jason was someone that I will definitely look for in the future and also will recommend him to anyone I know looking for a new car.

Hzmuggo

Feb 23, 2016

We went to lease jeep Cherokee and had an amazing experience at the dealership and specifically with the salesperson Jason Xenos. A very friendly guy.

Sa haroon

Feb 23, 2016

We went in to buy a jeep Cherokee and had the pleasure of working with Jason. Jason made it so easy for us by being honest and upfront. We asked all our question and he was patient n friendly, very knowledgable about his product. Thank you Jason n Westbury jeep in making our experience of buying our 1st suv a memorable one.

tinutm

Feb 21, 2016

Anna was warm, friendly and courteous. They took care of my problem and even gave me a loaner car so that I could go back to work. They were patient and thoroughly inspected the car and resolved all the issues. Service was fairly priced and I was extremely satisfied.

Bassfam25

Feb 21, 2016

Our salesman, Marty Siflinger made purchasing a car easy and relaxing. He was honest and easy going and we felt no pressure or gimmicks from him at all. When we decide to purchase another vehicle in the future we will definitely go back to Marty and Westbury Jeep.

Tm13

Feb 20, 2016

Every thing was done professionally from the day I drop off my car to the day I picked it back up.Derric Nettles from day one keep in contact with me to let me know how thing were going great customer service

JohnS

Feb 19, 2016

I briught my car for an oul change. As recommended they rotated tires too. Great job. Painless experience. It's great to bring the car here, great service. Thanks guys.

joseph fucito

Feb 18, 2016

Jayson xenon was just great to work with understanding of my needs and was a real pleasure to work with and the same applies to Mike and Bob .

lodro

Feb 18, 2016

Service Advisor Anna Manuzzi made my first time service experience with Westbury Jeep a pleasure. She was efficient, knowledgeable, helpful and a terrific person. Anna understood immediately what the problem was, provided me with a loaner car, and called later in the day to update me on the progress.I can only hope all my dealings with Westbury Jeep can be as wonderful.

maur51

Feb 18, 2016

Its easy for people who deal with the public to just do the job and lose that personal touch....Anna was fantastic and treated me as though I had just brought my Jeep in for the first time. In fact I've been using Westbury Jeep for about 11 years now. She renewed my confidence in quality customer service and professionalism!!! Thank you so much Anna!!!!! You are the best!

RW123

Feb 18, 2016

I've bought or leased lots of cars in my time and this is the first time I ever thought enough of a salesperson to write a positive review! Joe Seplow is the one time I felt like a car salesperson was treating me with respect and honesty. He negotiated fairly and without the usual sales tactics. He tracked the progress of the paperwork and made sure that he kept me updated of any schedule changes. If you go to Westbury, seek him out and you will have a great experience. Faith in F&I was also fantastic. Got the deal approved and pushed through no problem.

Afody

Feb 17, 2016

I had a wonderful experience with Kazi at westbury jeep. He was so helpful and accommodating to help with everything I needed to get me into a new car!

fuckall1

Feb 17, 2016

This is the second set of vehicles my wife and I have leased through Westbury Jeep. The sales experience is efficient, easy, and smooth. Took very little time and we were able to do most of the work over the phone and via the internet. Sales experience was smooth and hassle free. The sale and delivery experience took one visit and lasted approximately one hour. Staff were fully prepared, transaction was smooth as glass. Highly skilled staff, pleasant people to do business with., clear, concise, transparent and no surprised. Totally focused on meeting our needs. Definitely recommend Mike Goldberg (this time) and Shawn Reischmann (prior lease) as highly experienced, professionals focused on customer needs and satisfaction.

pvit486

Feb 16, 2016

On February 13, 2016, I purchased a brand new 2016 Dodge Caravan with 37 miles. However, on the drive home I noticed a sound coming from the windshield that may be caused from an improper seal, in addition, the passenger side wipers did not wipe properly. I decided to make an appointment with Westbury Jeep Chrysler Dodge. An e-mail confirmation was sent to me for 2/15/2016 at 7:40 AM. When I arrived the morning of, I was approach by an older Caucasian lady. I believe her name is Anna Manuzzi. She asked me if I have an appointment and I told her that I do. I also told her the reason I was there. After turning back to answer a question that my father had ask me in my native tongue, I noticed that I was spoken to differently by Anna Manuzzi. She had ask me if I had purchased the vehicle at Westbury and I told her that I had purchased the vehicle from a dealer in New Jersey. She said, "you have to take it back to that dealer, we cannot do anything for you here". I said, "isn't this a dodge dealership? Shouldn't you be able to take care of future customers"? She said, "we are backed up, don't you see the other cars here, they all have appointments". I said, "I also have an appointment and I'm actually here physically". She couldn't help, so my family and I left after having to wake up at 6 AM to go to what we thought was our appointment. Even though it was unsafe to drive back with what may be a loose windshield; we had no other choice after being denied service.

tsaleem

Feb 15, 2016

In short, my entire experience at Westbury Jeep was smooth and very thorough, everything was transparent, there were no shady salesmen or fine print that you find way too often at other dealerships. I would definitely recommend anyone looking for a great car buying experience to visit this dealer first, it will save you time, stress and money. I have already recommended a few people who are shopping for a car to check out Westbury Jeep. I will definitely be coming back for my next car. I can assure you they will not let you down.I was looking at a specific car at another dealership when I saw a car at Westbury Jeep that caught my interest. I made an appointment after confirming that the car was in stock. I met with Pat Bruni, who went over the details of the car, gave me a copy of the Carfax and explained the benefits of buying a car from Westbury Jeep. When it came time to look at the car Pat brought me down to the other lot and I was able to look at the car. I didn't think I would be able to test drive it since it was blocked in between two other cars with the keys back at Westbury Jeep. Pat, once again, went the extra mile to get the keys and move the cars so I could test drive the car. After the test drive, we went back to Westbury Jeep to play with some numbers. The car was listed at $21,980 I asked for $980 off the list price, not much, which Lisa, one of the managers I believe, told me she can do that price if I finance through Westbury Jeep. I strongly suggested I didn't want to do that and instead of going back and forth I asked how much it would be to just buy it out without mentioning financing through Westbury Jeep. She said $21,500. Done. After that, I spoke with Faith Egan who offered me a really great warranty and got the rest of my paperwork together, she was not pushy at all which was a huge relief!! Two days later I went back in, met with Pat again, paid for the car and picked it up in about an hour, all clean and ready to go. It was by far the most painless experience I have had buying a car. I could not be more satisfied buying a car.

gscoop16

Feb 15, 2016

Allie did a great job of finding exactly what I wanted for the best price. I would definitely recommend him for your next car purchase.

Amit Sharma

Feb 14, 2016

Mr. Molenko, provided us with a great deal of customer service. He was very helpful. However we were not satisfied with the way Ms. Lisa Amblo was not very cooperative at all. We will recommend this dealership only for Mr. Alex Molenko's outstanding professionalism and service.We would like to wish Mr. Molenko all the very best for his future.

John1288

Feb 12, 2016

I chose Westbury for a specific reason. I wanted a Jeep Grand Cherokee, 2015, Lux 2 package. I knew wherever I went I could get the car i wanted. I chose westbury because my salesman Miles, couldn't have been more helpful in helping me to get what I want. He was able to answer all my questions and if the answer needed to be addressed by a different department, he got an answer immediately. also, he did an excellent job of explaining how the Westbury dealership had a superior benefit program than the other dealerships in the area.I chose the car before I walked into the dealership. I knew what I wanted and what I should pay for it. I chose westbury because of Miles. He sold the dealership and its benefits/services just as much as the car itself

Anyad71

Feb 11, 2016

Tyler was the perfect salesman for us. He was knowledgeable about the Jeep we were looking at for our son. He answered all of our questions and guided us smoothly through the whole process. We left the dealership with a great feeling and we will be back in October to shop for a new car when my Ford lease is up. Thanks again!!!

JeepCherokeeLmtd

Feb 10, 2016

Jason was very professional and eager to work with us. We walked in with an ad for a certain price per month lease and by the end of the negotiations he had got us a price that was $10 *lower* than the ad. He was also very knowledgeable when showing us every feature on the car after we purchased. Looking forward to working with him again.

Tom M.

Feb 10, 2016

Haven't bought a car in many years & was completely surprised at the high degree of professionalism and care I received at the dealership and service center. There were no high pressure sales tactics during the sale or financing. When I brought the car to my own mechanic, he found a leak in the rack and pinion steering. I was treated with courtesy by the manager when I brought the car back to the dealership. She quickly arranged for the service department to correct the problem. During the service period I received a loaner car to drive. The leak was fixed in a timely manner and the service department personnel were extremely helpful & well-organized.

stephenfoster81

Feb 7, 2016

After going to another dealer for my Grand Cherokee Altitude to be told there's no chance of getting hold of one I went to Westbury Jeep. Our salesman Jeff Friedman was a consummate professional in wrapping up the deal and making sure we were satisfied at the same time. I have recommended a few of my colleagues and friends to Jeff to get the deal they want. Jeff is the man to go to!

megrn

Feb 6, 2016

Mr. Colon is very knowledgeable about the cars. He is patient and answered all my questions professionally. I am a second time customer and would definitely send friends and family to Miles.Thank you, Miles!

Kayliepatrice

Feb 5, 2016

Tyler was extremely helpful when I was searching for a new car to lease. He answered all my questions and found the perfect car that fit all my criteria.

Bob Schmidt

Feb 5, 2016

Great service & excellent price.My salesman Andy Little was exceptional,no pressure,very knowledgable in Reguards to the Town&Country Van.I heard He was promoted to a SALES MANGER!WELL Deserved!! It's nice to see that Andy was Recognized & Promoted by HIS SUPERIORS!!Thank You Andy BOB SCHMIDT?? Ps Bob Horn /was A#1 Helped To Negotiate a GREAT DEAL!!!

abelov

Feb 2, 2016

Overall, the service department is pretty good. They have very convenient hours and the Express Lane is great for quick things like oil changes, but be prepared to wait. Because it's first come, first served it usually takes a little while.

Mellon

Feb 2, 2016

Tyler is a phenomenal professional. He made the whole experience of buying a car really memorable. Respectful and mindful, he knows how to give you your space and time for your decisions without pushing you. He suggests options to especifically match your needs and is very aware of the fact that it's all about us being happy with the purchase and not about him making the sell. I totally recommend Tyler if anyone Evers stops by Westbury jeep looking for a car. This has been the best car buying experience I've ever had!Thanks Tyler Mason.

mikeyvee

Feb 1, 2016

I went in there knowing exactly what i wanted and Kazi was very helpful in making that happen. Definitely knowledgeable on everything I needed to know. Was not pushy at all and sealed the deal with ease.

sscully72

Feb 1, 2016

I have been a Westbury Jeep customer for 13 years and If you are going to buy/lease a vehicle from Westbury Jeep please go see Miles Colon. He is the best! He is educated and dedicated at finding you the vehicle you want. He made this sometimes difficult process simple, easy and stress free. He knows the vehicles inside and out. I would also like to Thank Andy Liddle for the way he made sure I was satisfied every step of the way. Faith Egan in Finance was great to work with and gets the job done. What a Great Team! Thank you guys, I will be back again and again. Steve Scully

KRA330

Jan 31, 2016

Kazi was fantastic, very knowledgable and incredibly helpful. They got me the car I wanted at an incredible price. Kazi kept in touch every day while we were going through the transaction and kept me informed on what was going on. I highly recommend him!

campbg2

Jan 31, 2016

Tyler couldn't have been more helpful during this process for me. He is extremely knowledgeable about the product he sells, is not pushy, and is patient as the buyer makes their decisions, which he provide great input towards to help you figure it out! I would absolutely recommend to anyone to go visit Tyler when thinking about getting a Chrysler Jeep Ram Dodge!!! Thanks Tyler!

michael.r0458

Jan 30, 2016

My car was in for its normal routine service and while I was there I told my writer ever since the storm it just wasn't feeling right she came back in East my mind that everything was OK with the car they adjusted my tire pressures and the car was safe to drive. thank you Anna for your honesty

royg311

Jan 27, 2016

Kazi Haque was fantastic. He and his sales manager, Keith Donnelly, were very professional and courteous in getting me the exact car I wanted and at the right price. (Jeep Sahara Wrangler Unlimited 2016). I ordered it with specific items I wanted and the process was smooth as silk. Kazi kept me up to date on a regular basis concerning build time and delivery and the car was perfect! Kazi got me the best lease price around. I would highly recommend him and the dealership!

ezracabral

Jan 27, 2016

I have two cars with this dealership. I have no complaints. Quick and easy transactions. Great dealership. Respectful salesmen. I will come again for my next car.

Ktek1

Jan 26, 2016

Ari Nathan was excellent to work with and very knowledgeble. Alex in finance was very helpful and courteous. I left Westbury Jeep with nothing but good things to say.

cgood753

Jan 24, 2016

On Wednesday January 20, 2016, my wife and I went to our scheduled appointment at Westbury Jeep Chrysler Dodge at approximately 6:30 PM. We have recently added on to our family with twin girls, and were looking to possibly purchase a reliable mini-van. The impending "blizzard" approaching the tri-state area was also a factor.Upon reaching the dealership, we were quickly attended to and introduced to Marty. Marty greeted my wife and I with a pleasant attitude and inquired as to what type of vehicle we were interested in. As we searched for a vehicle, we had a conversation about life and work. Marty seemed genuine and transparent when he discovered me and my wife's ages, and he felt compelled to share some of his life's experience with us. He shared candidly of having had gone through a divorce some years back which resulted in him "starting over", as well as his recent battle with an illness. As we were in conversation, Marty managed to maintain his professionalism, and helped to meet our vehicle needs. At approximately 9:00 P.M., we agreed on a deal for a Town and Country Mini-Van.My wife and I would like to say thank you to Marty and Westbury Jeep Chrysler Dodge for their hospitality, courtesy and respect.Yours truly,Mr. Christopher & Adrian Goodwin

Jennygrl101

Jan 23, 2016

I bought a brand new Jeep Partiot in 2012. Since then I've had numerous issues with my Patriot. Although the truck has given me problems the people at Westbury Jeep in the service department are amazing. Jovany Reyes and Tim Doyle have gone above and beyond to help me with my issues. They are both amazing and because of them I would recommend Westbury Jeep to anyone looking to buy a truck.

Constance

Jan 21, 2016

I drove BMW's before getting my Jeep. The customer service at Westbury Jeep service was outstanding. Better than any I ever received at BMW.

gareau

Jan 19, 2016

I leased a car from Marcos Guillen. Marcos was polite, friendly, and knowledgeable. He made the lease experience a pleasurable one. This was my first lease from Westbury and now thanks to Marcos I will return again! Andy also helped with this lease and was a pleasure to work with. Kathy Gareau

Todtcorp

Jan 19, 2016

Bolivar Valarezo made purchasing smooth and seamless...went there for one car...bought two...They never gave me a reason in the last 10 years to go anywhere elese...keep up the great work

UncleJim

Jan 18, 2016

Once again a great experience as usual.I have purchased new vehicles from Westbury before but had to go used this time and bought from a used car dealer. However, Their service was so great I brought my new used car to them to get checked out. I only wish I could buy an extended service plan from them for my new used car??

Ali32272

Jan 17, 2016

my sales person was excellnt- Allie M. He was very knowledgeable and listened to what I was looking for. I knew what I wanted and he was able to help me. I didn't feel pressured and he answered a al my questions.

Altitude27

Jan 17, 2016

Marcos Guillen is the best salesman I have ever worked with. He is a great salesman, but an even better person. I am so glad I bought my car with him, and I will buy every car moving forward with him because he is truly a pleasure to work with. Simply put, he's a sincere person and I have nothing but good things to say. Again, I will keep coming back to Marcos for my cars and I implore everyone to do the same.

TedM

Jan 16, 2016

I was more than satisfied with the services provided by Marty S & Jimmy G. Marty was professional and knowledgeable. He help me find a jeep.

Cookieocon

Jan 15, 2016

Our lease was due to expire in April, so on a fluke we decided to look around and see what was available to us. Our first visit was to Westbury Jeep, just to look around. As it turned out they were having a fantastic deal on the Jeep Compass, which was the car we had previously leased and we walked out turning in our first car and coming out with a brand new one.Our salesman, Martin Levergne, was extremely helpful, patient and knowledgable and walked thru the entire process for us.Would I recommend Westbury Jeep to friends and family? Absolutely, 100%.. My friend who has just released a Nissan was sorry that she didn't go,to Jeep when she heard about our amazing deal.The OConnells

jwinne

Jan 15, 2016

I went here to see what all the talk was about, exceeded my expectations. Miles help me and everything was transparent, the sale price on the internet was honor (no read the fine print). I will be back for my next car.Thank you again,Jason

Linda Candela

Jan 14, 2016

Amy Galarza and Andy Liddle were extremely helpful and friendly sales representatives. The purchase process was very pleasant and they were able to answer any questions that arose. I would definitely recommend Amy and Andy to anyone interested in purchasing a Jeep.

Lauren

Jan 13, 2016

First time buying a Jeep instead of an european car and I was pleasantly surprised by the quality of service at Westbury Jeep. The buying process was smooth without feeling pressured to make a decision unlike other dealerships I visited. I have already recommended Westbury Jeep to family and friends

Mike V

Jan 12, 2016

Anthony Dinelaris at Westbury Jeep was a pleasure to work with. I was undecided between a Charger and Challenger. I spoke to Anthony and he invited me in to see the perfect car he had for me. At the time I was not interested in a white car, but he insisted I come in and take a look at a white Charger. It was better then described and I gave in and the rest is history as they say! He gave me a great deal. No haggling, no numbers changing at the last minute, the car I bought was what was promised and paperwork was easily explained by Anthony and Faith when signing for the car. And an added bonus was the great VIP program they offer to everyone. Free oil changes, inspections, tire rotation etc. for the life of the car. I had nothing but a good experience and would highly recommend Westbury Jeep and Anthony without a doubt!

Darinjholmes

Jan 12, 2016

I had recently totaled my car and have been back and forth with Ira about getting a wrangler until I saw the 200s which had a great sale going on. So Ira sat me down, went over all the numbers with me, and even pulled out a calculator for me to double check all his calculations so there wasn't any discrepancies. I had nothing but a good experience at westbury jeep. Thank you Ira Darin Holmes

Karen

Jan 11, 2016

After having past experiences buying cars that were not so good, I went into Westbury Jeep with my brother who recently bought a car there and was very happy. From the moment we walked in, everyone was very friendly. Marty Siflinger was the one who sold my brother his car, so he was the one I dealt with. Not only was he professional and attentive to my needs, he also made me feel like family, I was also happy with the finance person, Mike Quattalaro, who helped me to get the best rate on financing my 2012 Jeep Liberty. I plan to have this vehicle a very long time and am very grateful for Marty for being such a great salesman, but even a better person!

Pete O

Jan 10, 2016

Got a great lease deal on a Jeep Grand Cherokee Overland. No surprises, in and out. Nicest Jeep dealership I've been to. Mike Petassi was great to work with.

Doreen310

Jan 9, 2016

Anna Manuzzi was my service advisor at the Westbury Jeep service center on Bond St. Went in for an 8:30 appt. was attended to right away, Anna took very good care of me she came to me with up dates and when I was told the job would take a few hours I was offered a loaner for the day. I received a call at 4:00 telling me my car was ready and if I couldn't get back to service center by that evening there would be no problem returning my loaner the next morning. She was very helpful, kind and courteous.

vcandy010

Jan 8, 2016

Very helpful and friendly. Got me the exact vehicle I wanted and at a great price. Highly recommend Westbury Jeep to my family and friends

Alex

Jan 7, 2016

Marty was very friendly and accommodating. He is very knowledgeable and answered all my questions. I love my new used truck. He was pleasure to work with. He is very professional and diligent.

Denegri82

Jan 7, 2016

My experience was amazing dealing with this dealership. Kazi was superb in helping me find the right jeep. No matter what time or day, he was always available. He went above and beyond in trying to satisfy me as a customer. Faith was excellent as well when it came down to finance. These two make an amazing team and Westbury Jeep is lucky to have them both. I would definitely recommend all to seek Kazi and ask to deal with Faith when purchasing a new vehicle.

Joyce's Jeep

Jan 7, 2016

Maria Durham was my service advisor, it was my first service visit since I purchased my Jeep. Although I waited an hour for an oil change, the customer lounge was clean and comfortable enough to make the wait tolerable. Maria was very professional and courteous, as was every other employee. Best part was that oil change didn't cost a dime....part of their VIP package. All in all a pleasant experience!

SRT 392 Fan

Jan 6, 2016

This is the 3rd Challenger and 4th vehicle that I have purchased from Westbury. It is a great dealership. Miles was terrific and was a great help through the process. The entire staff was professional and very courteous. It is a pleasure to do business with Westbury Jeep Chrysler Dodge. I highly recommend them to anybody looking for a new vehicle.

Beba

Jan 6, 2016

As a female buying a Challenger both Andy and Jason were very supportive and knowledgeable. It was a great experience to deal with them. I truly love my car and I'm glad I waited out the delay in the delivery. What an amazing car! THANK YOU. The entire staff was also very pleasant and courteous.

Coleypoley317

Jan 6, 2016

Best dealership I've ever been to ilovewestburyjeep.com. the service was wonderful. If looking for a vehicle go to this dealership. It's great believe me.

Bkray

Jan 5, 2016

Miles was extremely helpful and the whole experience at Westbury Jeep was great! Miles worked with me every step of the way to get me exactly what I wanted at the price I wanted.

schaefet

Jan 5, 2016

Always greeted with a smile by the team at Westbury Jeep. Team does a great job at managing time expectations and was very happy that this time Michele was able to help me out with my speedy request. Will continue to service here as they continue to do a great job.

jscar23

Jan 3, 2016

pete was big help and he was amazing def the guy to see when going to westbury dodge he maid it happen fast and he was quick to help with anything needed and was able to answer all my questions

Pete

Jan 3, 2016

Excellent experience at Westbury Jeep. Boli was easy going and did not pressure us into anything and really made sure we felt good about our purchase. Bobby in the finanace dept was probably the easiet finance manager we have ever dealt with at a car dealership. Excellent all around.

Helena

Jan 3, 2016

I had a bad experience with my usual Repair shop.I contacted Westbury and Anna Manuzzi helped me.I was completely happy with everything from the initial phonecall to solving the problem with my car.Thank you!

Consumeart

Jan 2, 2016

Hassan was excellent. The whole experience was seamless and we walked away thrilled. No pushy salesPeople and it didn't feel "dirty" as sometimes one does at a car dealership. Happy with the whole experience.

Dr H

Jan 2, 2016

Short and sweet:My search started on the website which is easy to navigate and very transparent.A call back came quickly from Sue Pou (internet sales) and she was pleasant, encouraging and gave me the name of my salesperson (Miles Colon). Miles promptly called me, listened to my wishes intently and we were able to set up a test drive of the EXACT car I had seen on the website. This was not a rushed ride, and Miles had the answers to all my questions - which were many. When I started asking about extras, we went to the off lot storage area and spent at least 1/2 an hour walking and talking about cars. No push, no hassle, just straight forward knowledgeable conversation. We crunched numbers in every scenario I desired and when I said I will sleep on it, no hassle! I was given copies of everything he used to determine my quote. The next morning I called and ran a number by him. Instead of pushing back, he asked if I'd like to speak directly to a manager - Asher Bulbul. Asher listened to me intently and called me back in less than 5 minutes with a fair counter offer (naturally I had researched pricing). Even the price for my trade in was straight forward and well within my expectations.No muss - no fuss. A few minutes later, Miles called and asked what time I'd like to come and and get the deal done. I arrived about 1045 and after Asher came over t see how I was doing I met Mike Quattalaro - the financial guy. I have bought many new cars over the years, and was ready for the hard sell on this, that, and magical whatever stuff. It never happened. Mike was professional, friendly, and gave me about 12 different options to do what I wanted to do, with no push whatsoever. as Miles and I finished signing the paperwork, my car arrived outside the window - clean, mean and thing in the sun - My 2016 Challenger RT plus classic left my 2010 Mustang GT (and the 2015 for that matter) in the dust. If you are frustrated with your current dealer's service - This is the place to go for one the the best customer service experiences I have ever received. Fair and honest, with integrity evidenced in all transactions. Thank you, Miles, Sue, Asher and Mike! You are a great TEAM!

melali1

Jan 2, 2016

Kazi and Jim were my lifesavers. After my sister recommended them to me I decided to visit them. It was the best decision I made. They were kind, patient, and very helpful and reliable. They made sure they looked out for my safety and financial well being. I would recommend them to anyone looking to buy a car. Thank you to Kazi and Jim

Ginevra22

Dec 31, 2015

I rarely used the dealer service center with my other cars. I decided to give Westbury Jeep a chance. From the minute you drive your car into the center until the minute you leave, you are treated with courtesy and respect. My repair was going to take longer than expected, so Manny arranged for a ride home for me. Repairs are timely. Staff is excellent.

DJ22

Dec 29, 2015

I was looking to trade in my 2015 Ram for something else that would lower my payments. I had to go into and walk out of at least 7 dealerships because they were showing me cars that were MORE than what I owed and/or were offering too little for my truck. When I went to Westbury Dodge I explained to the girl at the counter that I had no problem walking out of there if they couldn't. or wouldn't help me. She introduced me to Marty and he did the right thing. I explained everything to him and he only showed me cars that i was interested in and were in my price range. Being it was near the end of the day we scheduled an appointment to test drive on another day. When I went back he went over some other cars with me that he found since our last meeting showing me that he did his research even without me there. I test drove some cars and left later that day in my new car! Marty was very helpful in every step of the way from picking a car to getting financing to learning how to work my new car. Marty now has my business and referrals for as long as he works there.

Jgc1292

Dec 29, 2015

I don't typically do the review thing but Mr.Solomon deserves one, I appreciate great assistance when I get it. I was so pleased to know I was able to call to get an appointment and get in the next day! Very rarely do you see such generosity and kindness from service advisors, as I feel everywhere else I go I get ripped off, but here I can vouch for you guys anyday! Thank you so much

John B

Dec 29, 2015

I Have Been To The Service Center Quite A Few Times , All Good Experiences ..The Service Rep Was Very Efficient and Kept Me Informed. Thank You

nunro001

Dec 29, 2015

Went to get serviced first time there,Stephen Solomon helped me out everything was quick, in and out. Friendly environment definitely would recommend to my family and friends.

Ram 1500

Dec 27, 2015

I walked into Westbury Jeep Chrysler Dodge and was greeted by Bolivar who asked me to call him Boli. He was very knowledgable about the vehicles I was considering and after answering a few question, I knew this was the right place for me to make the purchase and the right salesperson as well. He arranged a test drive and explained the vehicle. He spoke about different incentives and arrived at a fair price. I am thoroughly happy with my new Ram 1500 and my overall experience. Thanks Boli.

Ola

Dec 26, 2015

We were in the market for another vehicle as our current one had packed up suddenly. Stopped three times on the final trip due to what we later found was a knocked engine. So began our search and endless days driving from dealer to dealer, and nights on the internet for the perfect replacement vehicle for our price range. We got to Westbury Jeep around 12:30pm on a Saturday after already visiting two other dealerships that morning. Hasan Barakat, our salesperson was extremely up to the challenge. He found us the perfect vehicle and with a deal we couldn't refuse. He went back to his manager for the necessary approvals for concessions that were beyond him. He also told us about the VIP package, which seems on paper to be a good deal. We haven't used that yet, but will post a review of our experience when we do. Having visited several dealerships already, we knew we were getting a decent deal on the car and made a deposit right away. We picked up the car on Monday and we are very happy. Would definitely do business with Hasan and the dealership again.

Sixtiris

Dec 26, 2015

Thanks for everything Taylor!! I been buying cars almost every two years never experience a sales person that honest and happy to help u out with out !! Keep up the good work tyler

mrhunter

Dec 24, 2015

on 12/23/15 i arrived very early in the morning to be the first to have my vehicle service. I was greeted with a pleasant smile from my service agent Anna. Living in NYC you don't come across people who are pleasant and willing to help and make you feel that your in good hands. my experience couldn't be better with Anna Manuzzi , She was very knowledgeable on what services was available. As a customer i will continue to drive to westbury from brooklyn ny in order to receive the highest level of service Anna Manuzzi provided........

QuerchZ

Dec 23, 2015

I have always heard great things about Westbury jeep. I was in the market for a new lease and I loved the grand cherokee. After a few dealer visits, not only did Westbury offer the best lease, they had the best sales associates EVER, period. I was referred to Jason from a cousin but since he was busy with customers, Dan was nice enough to start the deal with my wife and I until I was ready to come back and work with Jason. All I have to say is these two gentlemen were straightforward, well-spoken, and well put-together. They made a promise and delivered. We never felt pressured at anytime and always made sure everything we discussed was in our best interests. Myou family and I will be buying many Jeeps from these two guys. Thank you again boys.

big_Ali5

Dec 23, 2015

I brought my car in for a possible electrical short. I pulled in and Anna was right there to greet me. She made it a pleasant experience. She kept me updated, as she received the information and was in constant contact. I would gladly schedule with her again.

DONSHEILA

Dec 22, 2015

We leased a 2016 Jeep Compass from Westbury . Salesman, Corey Underweiser. easy to speak to , satified questions. Were impressed and would recommend anyone use Corey. .

francesca05

Dec 20, 2015

Anna is the BEST service advisor at Westbury Jeep. She was so attentive and kept calling to update me about the status with my Jeep. She was also able to get me a rental after I was told that there were none available. Her amazing service made it so easy. I usually dread going to Westbury Jeep because I always run into an issue and some of the service advisors are not friendly or caring. Anna has restored my faith in Westbury Jeep!

jhaynes1831

Dec 17, 2015

While holiday shopping this year it seems like The idea of customer service had gone the way of the Dodo. That's not the case here at the service dept of Wedtbury Dodge !! Every visit here I'm made to feel welcome like an old friend wether I'm coming in for an expensive repair or just an oil change. They keep my 09 Charger with 130k miles purring like a kitten and I wouldn't dream of taking it anywhere else

Joe D

Dec 17, 2015

For the past two and half years I have bought my Jeep Grand Cherokee into the service center for a recall or for service, each time I have dealt with Service Advisor: Anna Manuzzi, who is a delightful and caring person to work with her professionalism and unlimited amounts of energy that she displays are true dedication. The efforts of Anna and all of the staff are a great asset to the Westbury Jeep and Dodge Dealership. Sincerely, Joseph DeMainto

melissa123

Dec 17, 2015

I have a 2015 jeep wrangler and one of the bulbs were out. Anna got me in amd out so quick and efficiently. I would recommend her!

Righton

Dec 17, 2015

What a great experience! Fast, capable, caring, comfortable lounge area to wait. Manny and Sean were terrific!I would definitely recommend. Met someone there that travels from Manhattan for service. Icahn see why.

MaJaB2u

Dec 16, 2015

I suffer from PTSD, my dealer made me feel so at ease in the midst of an episode. Never once pressured us into a vehicle that we didn't want. Answered every question & eased every concern! Walked in to look, left with a blessing, THANK YOU!! Marcos & Jimmy!!

melyee

Dec 16, 2015

Brought in my car for a recall to replace airbag inflator. I dealt with Anna Mannzzi and she was wonderful to work with and very professional. She was very clear as to what had to be done and made some recommendations to to flush and replace the antifreeze/coolant. She promised that the car would be finished by a certain time frame and it was. It was a pleasure dealing with someone who actually listens to the customer. Melvin Yee

Ashley02

Dec 16, 2015

Kazi and Jim were great! They did their best to help me as best as possible and found me a car that I love! Both very patient and professional, didn't give up after a few tries. I will definitely be returning, and thanks once again!!

Demo2089

Dec 16, 2015

Took my baby here for service and service associates were polite and appeared to be happy which is always a great sign. Didnt push any extra or unnecessary product on me and they earned a new loyal customer.

Coopermst11

Dec 15, 2015

Took my car here to get my tires changed for the first time and the customer service was amazing. I would most definitely go back, without a doubt.

kf96

Dec 15, 2015

My lease was expiring in one day and Martin and Jimmy patiently, thoughtfully and in a timely manner took car of my old lease and got me into a new vehicle the same day.I would highly recommend both Martin and Jimmy as well as Westbury Jeep to friends in the future. Keith Fechtig

Louiev218

Dec 15, 2015

First time going there stephon Helped me with everything I needed on time was Polite and it won't be the last time going there

rosejeep

Dec 14, 2015

I brought my Jeep in for a few recalls. I was helped out by service representative Anna Manuzzi. She was very professional. She processed me right away and it was easy. Any questions I had she was able to answer. I was very satisfied with my service visit.

vzelaya

Dec 14, 2015

I traded in my Infiniti for Jeep Wrangler that seemed impossible to do in another dealership! Our salesman Pete Motta was so helpful, patience and professional. He made my buying experience very easy and exciting. Pete has a lot of knowledge of the vehicle ( Jeep Wrangler) that I was looking for. I would def recommend anyone looking for a jeep to go see Pete Motta. I am so happy and excited with my new wrangler! Looking forward to come back to this dealership for another new car.

Lou55

Dec 13, 2015

We traded in our 08 Town and Country for a 2012 T & C. We were greeted by the receptionist who Introduced usto Allie. Allie was a gentleman, not pushy during the entire process. He never tried to up sell us, only showing us vehicles in our price range. We had a couple of bumps in the process. One dead key fob (only needed a battery) which he actually took the money out of his own pocket to pay for. At pickup time we saw damage on the front bumper, we pointed it out to Allie and he wrote up a repair request for it. After taking possession of the vehicle we were notified that the inspection had to be updated, we discovered that the vent window switch did not work and we needed wiper blades. All these issues were efficiently handled by the service department. Bobby Bawega who handled the extended warranty was very helpful as well. We will make Westbury Jeep our first stop when purchasing our next van and definitely ask for Allie.

Afran122

Dec 12, 2015

Extremely professional. My salesperson was Edward Haynes , he was very honest and polite since the beginning of me browsing for a preowned jeep. Before this dealership I went to 3 other dodge dealerships and none were as polite as west bury. Highly recommend dealing with Mr. Haynes, he's a upfront and honest gentleman. I left with a great jeep wrangler I love and very satisfied with . Will be back !!!

anthonyschry

Dec 10, 2015

Excellent experience, even though I said I would never come back to this dealership because of their lack of rental cars for the loaner program, I wound up coming back anyways. The sales experience is always good at this dealership. Tyler was excellent and was not pushy. He was not a cheap salesman with the typical tactics, just a normal, nice guy.I would definitely recommend Tyler to anyone looking for a Jeep, Chrysler of Dodge.

fg127

Dec 10, 2015

My salesman was Jeff Freeman. From beginning to end my experience was great! I live in NJ and went to over 5 dealers in the NJ area. None of the dealers wanted to take the time out to go over my options with returning my lease in 3 months early. Over the coarse of a week Jeff came up with numerous vehicle options and monthly payments through email,text & phone calls around my busy work schedule without me driving all the way to the dealer being it is almost 2 hours away from my house. After we worked out some numbers and found the vehicle I wanted I drove to the dealer on my day off. When I arrived the vehicle was already detailed, paper work was waiting (with no hidden fees). I test drove the vehicle and signed the papers and was on my way. This was a great experience all around friendly staff, no hidden fees & a ton of inventory to choose from. I will definitely recommend this dealership to all my friends and family looking to get into a new vehicle.

vinny savocchi

Dec 10, 2015

Tyler was extremely helpful and knowledgeable about the vehicles we were interested in. He answered all of our questions and matched us with the right vehicle for us. We couldn't be happier with the service we received and love our new jeep!!

rsykes1980

Dec 9, 2015

i went in to the dealership searching to buy my very first car and i most say pete motta made sure i was taking care of walk me thru every step help me with every detail....thank you

Grandcherokeektm

Dec 9, 2015

I don't know much about cars, but i what i can tell you is i felt 100% comfortable going to westbury Jeep thanks to Stephon. He was of such great help and made me feel safe of knowing i will get my car fixed and i did not need to bring my husband in with me. I highly recommend the service it was great.

1597532

Dec 8, 2015

Everything was great. I want to thank Stephon for making my trip quick and easy I was in a hurry and everything was handled accordingly Thank You!

Weltner Jr, Walter

Dec 8, 2015

Everything went great. Kazi was great at taking care of my needs with the particular truck I wanted. Faith was great on the finance end. They are # 1 for a reason.

CC's Jeep

Dec 7, 2015

I brought my car in for an oil change and inspection, Michele informed me of updates and service that was due. She got the car in quick and kept me updated on progress. She was professional and courteous, a pleasure to do business with.

Kancler

Dec 7, 2015

brought my Jeep in for Service and was attended by Kelly Cooper . This young lady was very professional, listened to my concerns and was sympathetic and honest. She clearly explained what my vehicle needed and how long it would take to complete the repairs. I was given a loaner vehicle which was a luxury loaner on top of that. I appreciate the way Kelly handled my concerns and her patience in dealing with me. I would highly recommend Kelly as a Service Manager because she makes sure her clients leave happy. I would highly recommend Her to anyone bringing their vehicle to westbury jeep Chrysler for service. I will only take my vehicle to Westbury jeep Chrysler even though there is a Jeep Service 15 minutes away from my home because Westbury is the only dealer I want to deal with. Just listening to kelly handle other clients before me is just amazing. She is well spoken and knows how to deal with irate clients who then leave as happy clients. This is the type of person you want to deal with anywhere. I hope her Manager acknowedges her great customer service skills!!!

Nikolaos1981

Dec 7, 2015

My experience was nothing but amazing. Went there and Kazi made sure to satisfy me and he did anything he could to get me my new car quickly and in the most eficient way. He explained every single detail to me , he did all the paper work , talked to the insurance company , prepared my new car etc. I'm so so grateful he was the that took care of me that day.

Stef2015

Dec 6, 2015

My jeep had a recall so i managed to make my way down to Westbury service where i was totally satisfied with the customer service performed by Stephon Soloman. The process was fast and easy. Id recommend him again

Riki56

Dec 5, 2015

Tyler Mason is extremely professional and knowledgeable!! It was great working with him..very helpful and patient!! Already planning my next lease with him. Everyone at dealership professional as well

Lovemyram

Dec 4, 2015

Anna was extremely knowledgable and very helpful. Got me in right away and even helped get me a shuttle home. I highly recommend using their service dept.

Elana456

Dec 4, 2015

Excellent experience. Thank you Martin Lavergne is a pleasure to deal. Fast, efficient, and very friendly individual. Knowledgeable and courteous person. I Highly recommend going to Westbury Jeep and Chrysler Dodge and ask for Martin. Exceptional customer service. Thank you again !!! Sincerely Elana & David

emuro3

Dec 3, 2015

I have had a very frustrating intermitten issue with the heat blowing cold air in my 2013 Jeep Wrangler. I called Monday and was set up with a loaner for today (Thursday). When I arrived just before 9AM there was no line and Anna took care of me right away writing up my concerns and also going over the options for routine maintenance. They set me up with the loaner so fast that i didn't have time to eat the half a bagel that i buttered, but that was OK. Additinally I was set up with a Grand Cherokee which was very nice to drive.Anna called around lunch time to update me on where things stood at that time. When I hung up I got the impression they may need to keep the Wrangler over night. I was surprised when she called a little after 5 to say it was ready.

Marieta

Dec 3, 2015

Purchasing a car can be a big ordeal, Bolivar made my experience exceptional, he was very thorough on all my question about the services and warrantee for the car. Bolivar went above and beyond in helping me with getting the vehicle home. I am eternally grateful for the services and professionalism at Westbury Jeep. And especially to Bolivar and Jim Gangas Thank you guys

jessie211

Dec 2, 2015

took my car in for maintenance service and a couple of minor issues car was given back to me as promised with all my concerns resolved. satisfied as always....

Jjones

Dec 1, 2015

Very busy but kelly was very nice and worked with me on my issue. Just as professional and helpful as BMW and Honda. They make good use of the internet with appointments, follow up and they leave you a message to let you know your car is completed. I have never owned a Chrysler before but this Town and Country mini van is the great for a trip and the mileage has been excellent.

mr300

Dec 1, 2015

I am a repeat customer with WESTBURY JEEP CHRYSLER and I had a very satisfactory experience with my previous leasing experience in Feb. 2013 when I leased a 2013 300. Because of that WESTBURY was my first choice as that lease was coming to an end. I received an e-mail from your dealership about your BLACK FRIDAY sale so I responded with a contact number and soon received a call from your internet sales people and came in the next day. That is when I met sales consultant Jader Reyes, He explained the whole process to me and the deal was done. I leased a 2015 300 for a great price and drove it home the day before Thanksgiving. Mr. Reyes was very professional and very cordial. All in all a good experience.

Anniex_abreu

Dec 1, 2015

Me and my husband recently brought a jeep not from you guys but from another small dealer but we came to your Westbury service center. And i must say the service was so smooth and easy ihad no problems at all. I would definitely recommend a friend to the Westbury service center.

celtics

Dec 1, 2015

Had to bring my car into for a recall and had the great opportunity to be greeted by Michele Spencer. She was totally professionally and made me feel comfortable. I would strongly recommend her.

Jdmb20

Dec 1, 2015

I had a couple questions about my car it was making a funny noise he made an appointment for me got me in they were minor issues got them all fixed it was quick and easy

chryslerpick

Nov 29, 2015

I had done my research online in finding Certified Preowned sedans. When I showed up at Westbury Jeep, Allie confirmed the details of the vehicle I wanted. He reviewed the options and demonstrated the features of the car. He was quite knowledgeable in responding to my questions concerning some cosmetic items. He made my wife and I feel quite at ease and we never felt pressured to make a decision.

DODGE1500GUYANDGAL

Nov 29, 2015

MY WIFE AND I WENT IN TO BUY A NEW CAR THEN CHANGED OUR MINDS TO A LEASE THEN WE CHANGED TO A USED CAR. SO THAT BEING SAID OUR SALESMAN PETER SURE WAS HELPFUL AND PATIENT WITH US. BUT THE OVER ALL EXP. WAS RELAXING AND THE WAY CAR BUYING SHOULD BE NOT RUSHED SO THEY CAN PUSH MORE CARS OUT THE DOOR.. OUR PERSONAL ATTENTION IS WHAT WE WHERE LOOKING FOR.. WE HAD BOUGHT ANOTHER CAR AT BROWNS JEEP BUT WHERE PUSHY AND THEY PUSHED US OUT THE DOOR BECAUSE WE WHERE CLOSE TO CLOSING TIME. SO WE CANCELLED OUR PICK UP OF OUR NEW CAR THAT DAY TO BUY FROM WESTBRY BEACUSE OF THE ATTENTION AND NOT BEING PUSHY . TO BE HONEST IF I AM BUYING A 40.000 CAR I DONT NEED TO BE RUSHED OR PUSHED ITS MY HARD EARNED MONEY.. WESTBURY WAS AWSOME SO WAS PETE MOTTA OUR SALESMAN. ACTUALLY HE IS THE GUY THAT FOUND THE TRUCK FOR US AND OUR BUDGET AND WE DID NOT GET RUSHED HOW AWSOME IS THAT, SO YES I WOULD AND I WILL BUY ANOTHER CAR THERE. THANK YOU VERY MUCH GUYS MY WIFE AND I LEFT VERY HAPPY AND RELAXED ...

tamodeo

Nov 28, 2015

Michelle has a natural, caring rapport with people. She provided immediate attention and understanding of our service needs the day we called, and the following day when we brought our Patriot in for service. You can't beat the service hours and the spacious, clean waiting area. Thank you for consistently providing thorough, dependable service!

soconnornyc

Nov 26, 2015

Went to a bunch of local dealers but Westbury Jeep Chrysler was exemplary. I was able to test drive the car and model I was looking for quickly. Dealership is busy - you can tell they do a lot of volume and their VIP program is great. Worked with Pete Motta who has thorough understanding of competitive landscape and was able to clear the mud from the water so to speak. He was very professional and always very polite, friendly and I felt like he was really working with me to get me the best deal. I have bought cars from other dealers on Long Island but this experience was simple, fast, transparent and very professional.

Tinamarie7x

Nov 26, 2015

I took my jeep in for service. Anna manuzzi assisted us, she was very friendly and helpful. My visit was quick and painless. Thanks again!

goodboy07

Nov 25, 2015

anna manuzzi was incredible !!!!!!!!! she was friendly ,knowledgeable and someone i will always go to first and foremost for help .... keep up the good work ANNA.

mojgan

Nov 25, 2015

I leased my new car last week. Kazi (my sales person) was a very good re presenter, knowlegable, patience sales person. I will recommend him and this place to all my friends.I had a very good experience with their customer service.Thanks!Mojgan

nancy44

Nov 25, 2015

Unhappy that this is my second recall and I still have another one that has to be done. However, I am very pleased with my Customer Service Rep who took care of me, Anna Manuzzi. Each time I waited for my Jeep, Anna followed through on a timely basis. She kept me updated how long the repair would take. Each time I got out earlier than I expected. She always greeted me with a smile and was attentive and understanding to the fact that I was waiting. Jeep is lucky to have Anna in their Service DepartmentNancy Jacob

2016 Dodge Charger R/T ScatPak

Nov 24, 2015

I have never had such a fantastic experience like this one in the 25 years that I have been purchasing and/or leasing vehicles. I started investigating my next lease vehicle long before I should have (8 months before my current lease would terminate). Marcos Guillen understood that this sale would not happen for at least 8 months but still took the time to answer all of my questions, provide a test drive, explain all of the different options available, etc. Most of the other dealerships I visited would not give me the time of day once they knew that I was not ready to purchase that day or in the very near future. I wanted very specific options that were not what he had on his lot so he assisted me in special ordering the vehicle. He then contacted me frequently to provide updates (Whenever I started to get curious about the status of my vehicle, within days I would get a call from him), I never had to call him for updates. My company had contacts with another Dodge dealer and they offered a slightly better deal and was located a block away from my office. I chose Marcos because of his excellent customer service.

amxsean01

Nov 24, 2015

The Salesperson I worked with was honest and very helpful. I'll definitely refer others to the salesperson, Hasan. Thank you, I'm enjoying the beautiful car!!!

Bruce

Nov 24, 2015

I have had many cars serviced and I must say that this was a great experience. Michelle was very professional and made my experience quite easy, which I must say is not always a quality in the service departments of most dealerships.

Flowxbanga

Nov 24, 2015

Recently I have brought my car for service and I was more than satisfied with my experience. I appreciate the personal experience with Anna Manuzzi, she was more than consistent, although at times I wasnt easy lol thanks Anna!

Chris2688

Nov 23, 2015

Tyler was extremely helpful and took care of all my needs and concerns. He was professional and made you feel comfortable. There was no pressure and it did not feel like a typical car shopping experience. I highly recommend him and Westbury Jeep.

donna310

Nov 23, 2015

martin is the best salesperson i ever dealt w for a truck and ive been leasing since 1997.never had a jeep before. he i so helpful and informative, and he was kind. went over everything clearly,d uring the buying process and afterwards when i picked up the truck. ask for martin when you go in to lease or buy.

Jeepnut

Nov 23, 2015

I brought my jeep in for some recalls and maintenance work and the experience was great from beginning to end. I was greeted by my service advisor who was very thorough and helpful. She kept me informed and got my jeep back to me as promised. Thanks again!!

D&T1187

Nov 21, 2015

Just recently purchased a Used Jeep with Allie at Westbury Jeep and he was helpful and very patient!After all was said and done got a Jeep I am very happy with at a price that works within our budget.

John 123

Nov 21, 2015

I purchased a 2015 Jeep Grand Cherokee at westbury jeep with Pete motta...great experience all around especially with Pete ..he was courteous attentive ...polite..hard working ..informative ..helpful...knowledgeable and a very nice guy...he helped us thoroughly and answered our million questions ..will def recommend wb jeep and specifically Pete to my friends

J_gambino93

Nov 20, 2015

I called about my first service that was due on the car told me to come in dropped off the car. Next day car was done no issues in and out

Brymoore703

Nov 20, 2015

Just recently purchased a jeep switching over from honda and the service there was great. Very quick, & simple process. i would highly recommend this dealership to a friend

HerbieHennessy

Nov 18, 2015

My experience was easy, fun and more importantly I got the deal I wanted!! We all work hard for our money and so of course want the most for our buck!!!! After doing my research and visited several dealerships in the area, I was that educated customer. I walked in with pre approval from my personal bank. I was ready to beat up on the sales guy until I got what i wanted! I walked in as Pete Mota was on his way home. The dedication he has for his jobs speak volumes to me. As He Called his significant other and told he would be late! I got the vehicle I wanted and even got me a better rate for my financing. Even lowered my monthly payment! I highly recommend going to him. Excellent service!

mabeko

Nov 18, 2015

Jeff made this experience easy and enjoyable. It was fast and friendly and he answered all of my questions and gave me a detailed explanation of many of the car's features. I would recommend this dealership to everyone! Thanks again.

Val Wilson

Nov 17, 2015

First time going to the service center in the evening on a Friday night. Originally thought I had a slow leak with one of my tires. Thought all was needed was a quick fix. Upon further investigation, there was a nail in it. In a location that can't be fixed. Needed a new tire. No problem. WRONG! When the tech working on my vehicle removed the tire he also noticed I needed new break pads & rotors. I asked for a loaner being that my break pads were low & I live in Queens. Quite a distance. However, worth the great service. From the Loaner Dept. Ms. Yvonne made sure at the last minute I was accommodated. Monday I received a phone call from Service Advisor 2478 Derric Nettles. Explained exactly what was going on with my vehicle & informed me I will get a call when everything is done.Derric called me back Tuesday. Vehicle was ready for pick up & he informed me they washed it. Smooth sailing all the way around.

CHARLIESEELY

Nov 17, 2015

I WOULD LIKE TO SAY THAT I HAVE RECEIVED EXCELLENT SERVICE FROM MICHELE SPENCER. I HAVE ALWAYS RECEIVED GREAT SERVICE FROM THIS DEALERSHIP. I WOULD RECOMMEND THEM TO ALL MY FAMILY & FRIENDS LOOKING FOR A NEW OR USED CAR. THE SERVICE DEPT IS GREAT. THANKS TO MICHELLE SPENCER I WAS ABLE TO GET MY APPOINTMENT & LOANER CAR FOR THE APPOINTMENT DATE I NEEDED.

Coppetoj85

Nov 17, 2015

Hasan was very helpful answering all questions i had. There wasn't much haggling when it came toNegotiating . Jim was very professional as well. Hasan was also patient when I came in on sat and almost had to wait a day to get car..

ivan.321

Nov 17, 2015

My recent experience with the Westbury Jeep service department was outstanding. My service adviser Jovany Reyes was very helpful & knowledgable about the service that needed to be done to my Cherokee. I would highly recommend Jovany as the "go to guy" for service advisement.

av913882

Nov 16, 2015

The service advisor Stephon Soloman finished my jeep when he told me it would be ready. He was very informative and made my experience great. Inside service center they made me feel welcome. If you have to wait for your vehicle they make your experience very comfortable.

Jrob

Nov 16, 2015

I have a 2012 Jeep Liberty. I went to this dealer because of my son Michael. I have found them to be extremely friendly and always helpful. I also feel that they only do what is required while giving a complete checkup. I always feel I got a fair price and was never overcharged. In this day of trying to find "honest" mechanics, dealing with kelly is a pleasure. Because of my satisfaction, I bought out my lease through westbury. I will not let anyone else deal with my car. I will always go back to westbury jeep.

Tprezioso

Nov 16, 2015

It was e most pleasant experience that I have had purchasing or leasing a new vehicle - from the test rides right thru the paper word very pleasant

Solepheen1217

Nov 15, 2015

I had to get my car serviced so I called one day in advance, he got me in the next day and the service was great. I would strongly recommend to all my friends nd family.

Kevin E

Nov 14, 2015

I have leased 4 vehicles from Westbury Jeep and I am thrilled with their service center. The extended hours and excellent service is such a pleasure after having dealt with two other LI dealers in the past. Most recently I worked with Anna Manuzzi who was great. I was kept informed of my vehicles progress and all service was delivered as promised. The entire experience was great.

Laxmom

Nov 13, 2015

Our daughter was looking for a Jeep Wrangler and we found what she was looking for at wesbury. Marty was our salesman and was very informative about the wranglers he had in stock. He was friendly, courteous and not pushy. It was obvious that he was there to help the customer find what they were looking for and not try to push a different car on you. He made us feel like family. We have had Jeeps in the past but have never received the service we did with Marty. He is definitely an asset to the Westbury Jeep staff. When we first met him and he went to get keys so we could take a test drive, we felt very confident with him that we recommended him to some other people who were also looking at wranglers. They made an appointment with him for the next day. A great guy to have on your side when looking to buy a car!!

bharvey236

Nov 13, 2015

Westbury Jeep service center reps give excellent customer service consistently. I met Anna at my last visit. She was both knowledgeable and thorough in reviewing the work that was needed for my Durango. She called me promptly to discuss the work that was needed and addressed my concerns. My vehicle was ready by the end of the day as she promised. Westbury Jeep staff drove me to and from the nearby train station so I could go to work while my car was being worked on. The service center hours make it very convenient to bring your car after work if needed. The waiting area is spacious and comfortable.

Happy JeepGCL

Nov 13, 2015

Can't say enough good things about the lease experience we had at this dealership and a special shout-out to our salesperson Jeff. The Jeep Grand Cherokee was personally delivered to our home by Jeff. The entire experience was like night and day compared to our dealerships that we shopped at. No hidden extras, no high-pressure, half-truths, etc. Will be back to Westbury in 36 months.

BigBlue

Nov 12, 2015

Been through a lot of service centers in my day but by far the best experience I've encountered is Westbury Jeep in Jericho. Had some repairs done there for my truck recently and my rep was Anna Manuzzi. Let me start by saying Anna was so knowledgeable, nice and very helpful during my visit there that I wanted to write this review giving recognition to Anna and the staff there for their hard work. Its hard to find that nowadays. So thank you again and will refer all my friends and family to your establishment/ service center..

juliekettell

Nov 12, 2015

I would highly recommend this place, the staff here are amazing very kind, patient and informative and they do want you to get the best deal possible. They help you through every step. Our sales men was Boilvar Valarezo he was so amazing and helpful. We were able to purchase two cars through him. We went to many car places before and were unsatisfied but after coming to Westbury and speaking to Bolivar we knew we were in the right place.

kieen8

Nov 12, 2015

We went in to see what our options were on purchasing a new car and we were totally impressed with Dan & Jim's assistance through the process. We were approved for a new Jeep for my husband at a very reasonable rate. They made the process as easy as possible & were professional, kind and helpful to both my husband and I. I will return to Westbury Jeep for my future car buying needs. Thanks again for the help!!

offroad / AnnMarie H.

Nov 12, 2015

This dealership is by far the best,. it has a warm and friendly atmosphere, the staff is super kind and knowledgeable, they work with you to meet your budget, they have a huge selection of makes and models, and most of all they do not try to push you to buy or lease anything. There pricing is very reasonable and they will work with you if you got a better price elsewhere. They do there best to get you every incentive they can to help you out. They definitely make you feel like your part of there family there. I've been there on several different times and it has always been a pleasure. I just recently traded in my truck to lease a wrangler and they gave me the highest trade in out of all the other places that I checked. They also matched a price that I got from another dealer on my monthly payment that came in a little cheaper. I cant say it enough they truly are the best dealer on long island and I personally wouldn't go anywhere else. A special thanks to Pete Motta my sales guy that hooked me up BIG time in a loaded Black Bear unlimited 2016 wrangler & to Andy Liddle who is an amazing sales manager as well as a terrific person you definitely made me comfortable and treated me as a friend and looked out for me. Thank you =) Annmarie Harmantas

SenoritaB

Nov 12, 2015

The staff was incredibly organized, courteous and helpful. Even though there were many cars ahead of me to be serviced they moved everyone along and got me out of there in a timely fashion. Thanks Michele and Wille!

sgrunenberg

Nov 11, 2015

I first purchased my car because a friend said the service department was the best, and he was absolutely correct. I couldn't have been happier with my experience. Michelle was my advisor and was very helpful and friendly.

Thatguy123456789

Nov 11, 2015

I brought my vehicle to Westbury Jeep to performs recalls even though I didn't purchase my Jeep from them. Stephon explained the repairs and made me feel comfortable in the experience. I will continue coming there thank you.

yanis8712

Nov 11, 2015

I called Stephon on a Friday with a check engine light concern. He was able to get me in that Saturday. Not only did he get me in he had my jeep fixed by the end of closing. I was running late and he waited for me to get my vehicle.

irsh4snw

Nov 11, 2015

I am extremely happy with the customer service that Michelle provided me with. She made sure that all the issues on my Jeep were understood and addressed. She was excellent with communicating with me to keep me updated on the status of the repairs and was prompted at returning calls when she said she would.I only just picked up the Jeep, cut is seems that all the repairs (which there were quite a few) were performed to my expectations.

Ericbenz123

Nov 10, 2015

I was not the easiest customer but throughout the process stable patient they were courteous to a professional I highly recommend them. I was not the easiest customer but throughout the process stable patient they were courteous to a professional I highly recommend them I would especially like to complement Amy. She made this my most pleasant auto purchase ever. Thank you Amy

JAKE1950

Nov 10, 2015

MY EXPERIENCE WITH BOTH: MR. PETE MOTTA AND MR. MIKE QUATTALARO WAS VERY POSITIVE. THEY BOTH EXTENDED THEMSELVES AS FAR AS EXPLAINING EVERYTHING IN FULL DETAIL, ABOUT THE PROCESS TO PURCHASE THE VEHICLE AND ALL THE DETAILS PERTAINING TO THE VEHICLE OF MY CHOICE. BOTH GENTLEMEN WERE EXTREMELY KNOWLEDGEABLE AND EXTREMELY ACCOMMODATING. A VERY ENLIGHTENING AND PROFESSIONAL EXPERIENCE! THESE GENTLEMEN IN MY OPINION ARE ASSETS TO THE WESTBURY JEEP DEALERSHIP!!!!JOSE G.11/07/2015

Javier

Nov 10, 2015

We now own a 2014 Dodge Ram 1500, and were in for Warranty work from the delivery. We couldn't be happier with the service that we received. Kelly went above and beyond to make sure that our work was done in the time frame promised and correctly. She was diligent and followed through with all of her promises. She followed up with the loaner vehichle that it was smooth and easy. We have purchased our last 3 Dodges from Westbury and have consistently been provided with quality service, they take care of you as a customer long after you sign on the dotted line and drive away. We get the same great service whether it is a simple oil change or a much bigger job. Over the years we have dealt with different service advisors ( all good), but working with Kelly is truly a pleasure. She is knowledgable, if not she finds out, friendly, courteous, polite and thoughtful. Everything you want when you are dealing with what might be a hassle to be without a vehicle. Kelly is compassionate to the situation and does what she can to make it smooth and get you back on the road. Praise should also go out to the tech, who took the time to find the rattle ( one of our problems) and not give up until it was gone. We appreciate the quiet. Please keep up the good work in the service department. We wouldn't go anywhere else with our Dodge.

kathyc151

Nov 10, 2015

Michelle was professional and courteous. She was able to arrange to have my car serviced in a timely manner. I would be happy to recommend the service depth to others

kevink

Nov 10, 2015

i recently purchased my 2011 dodge truck.i had a great experience working with one of your employers-anna manuzzi.the place was very busy that day but she patiently worked with me and made sure all my concerns were taken care of.she went above and beyond her duties to make me happy and made i left a satisfied customer and my truck was fixed.even though i did not purchase mt truck there.i felt like a welcomed customer and i will definetly continue to service my truck there.

MAG

Nov 10, 2015

My 11 year old Jeep came to the end of it's long and happy life on my way to work today. This very friendly and helpful group got me into my new 2016 Jeep over my lunch hour. They also drove me back and forth to work - and I drove home that night in my new Jeep with a full tank of gas! I love the car and greatly appreciate the exceptional service!!

papaurn

Nov 10, 2015

Michelle S (the Service Rep), was pleasant, attentive and a pleasure. She addressed my concerns, got the paperwork done promptly and efficiently. The customer waiting room is nice and includes WiFi. I spent a few hours getting some work done while waiting for my car.

Philreyes

Nov 9, 2015

Was greeted right away for my service call, the service staff was courtious and friendly. My vehicle was serviced right away and the service writer kept me appraised of the status and any additional issues with my car other than the reason for the visit. Have been very satisfied with the professional manner in which I have been treated at this dealership.

SaFaye

Nov 9, 2015

I was in the market to buy my first car on my own and it seemed like a daunting task. However, when I got to Westbury and met with Boli the process seemed much less intimidating. He gave me a great deal and was the most honest and genuine person. My aunt even called him before I picked up the car because I joked about needing a bow on my new car. Boli went out of his way, bought me a bow, and put it on the car as a surprise for me when I got there. It was perfect!

Tony G

Nov 9, 2015

Kazi Haque was a great sales rep. and made my experience very comfortable. I also worked with Mike Quattalaro who searched for a better rate for me and showed he wanted me to get the best deal possible. It was a real pleasure working with these guys and I would recommend them to all my friends and family.

Willys 51

Nov 9, 2015

The dealer rep, Anna Manuzzi, met me as I entered the service area .She inspected my car noted my reason for service and quickly and courteously prepared the paperwork. She notified me as soon as the repair was finished and I was on my way.

Concerned Customer

Nov 9, 2015

I normally experience great customer service at the Westbury Parts and Service site; however, I'm usually here at night when the shop is not very busy. I was expecting a major repair today and I wasn't sure what to expect because my repair was scheduled on a Monday morning. As soon as I pulled into the lot Anna Manuzzi checked me in and proceeded to help me for the rest of the day. I expressed my concern with leaving the shop by a certain time because of daddy duty and she considered my time constraints during my entire stay. Additionally, rather than recommending a needless expensive repair, Anna, in collaboration with the auto repairman, was able to determine my car did not need such repair. She was able to identify my car needed a necessary recall repair (free of charge). She also recommended that I change my RWD drive fluid and flush out my power steering fluid to avoid a future issue w/ my vehicle. This was all done at a way lesser charge. I highly recommend working w/ Anna, as she is the ultimate professional.

ivan wang

Nov 9, 2015

Jeff is an nice guy.I am happy with my experience at Westbury Jeep.The salesman that worked with me "Jeff" listened carefully to my exact desires for a car and he was able to match me up with the perfect vehicle. thank you for spend a lot time to help "picky" me to found a car.

jc

Nov 9, 2015

Michele Spencer was so helpful to me and I appreciate all that she did. She is an asset to the Westbury Jeep office. Michele makes the customer feel she cares about you and why you are there.

SupMario

Nov 7, 2015

Pete Motta was a great sales rep. He listened to what I wanted was looking for the car that would benefit me. He also was meeting all of my needsI will be going there on Sunday. I liked that he introduced me to the manager. Other dealerships you never see the manager until you start to negotiate. Great service and customer satisfaction. Even if I don't lease a car I really felt at ease and felt that they were not trying to just make a quick sale. Would recommend Pete to anyone going to this dealership.

aimorell

Nov 6, 2015

Anna was wonderful to work with! She made the experience seamless and is still very helpful by tracking a part that needs to be replaced on our truck. Very professional and no nonsense! It is a pleasure to work with her.

Brian Dessart

Nov 6, 2015

The team of Kazi Haque, Andy Little and Keith Donnelly was an absolute pleasure to work with. My direct salesperson, Kazi, made the experience comfortable, timely and straightforward, without any unexpected surprises. -- I was even able to "enjoy" my morning coffee while discussing the possibilities for acquiring a new 2015 Grand Cherokee Altitude. Thank you to the trio for not forcing me to yank out the few remaining hairs I have left.

JLJordann922

Nov 5, 2015

Kazi is awesome! Basically came to Westbury from Brooklyn after trying to track down a 2015 Scat Pack and finding a dealership that would honor my Affiliate Discount. I called Westbury and there was no hesitation about it. They told me to come on over and that I did. When I got there they introduced me to Kazi. He was very friendly and very educated about all the performance cars Dodge has to offer. We spoke for a little while and I ended up deciding on ordering a 2016 Charger Scat Pack. There was absolutely NO HAGGLING involved. Without any questioning Kazi gave me my Affiliate discount and showed me the pricing/invoice of everything he sees. I knew that I was getting the best deal with him and felt great about it.I ordered on August 17th and picked it up on October 30th. During the time Kazi and I spoke at least once per week and we still speak to this day. A week after ordering he sent me my VIN number. He continued to give my updates on my cars status, new rebate information, and even sent me a picture of my car as soon as it arrived to the Dealership. I'm going to enjoy my new Scat Pack for a while but I can't wait for the day I am looking to get the newest "BIG THING". Kazi will be the first and only person I contact to get my deal done. Who knows...Maybe a Hellcat is in my near future :)Thank you, Kazi, for making this an enjoyable and completely stress free experience!

Kmitchel

Nov 5, 2015

I worked with Krystal Jorge. I met Krystal J this past summer (July 2015) and I knew then that no matter what I would return to purchase with Krystal. Krystal's professionalism, patience and compassion made for a truly AMAZING EXPERIENCE!!! Krystal gets it because Krystal gets people. She made me and my family feel completely at ease and I would totally recommend her to my family, friends, colleagues and coworkers or to anyone needing to purchase a car, new or otherwise; Chrysler or otherwise. Krystal's ability to empathize and internalize with people is the gift/foundation that great brands are made of. Was completely pleased throughout the entire process. I also wrote a personal note to her for all of her hard work in making this all happen. GREAT JOB KRYSTAL!!!Job Well done. ??????????

momof3

Nov 4, 2015

We went to trade in our leased vehicle for a purchase. I was looking for something very specific with a very specific budget. Pete and the Westbury team worked diligently to make this happen for us. We appreciated that there was no pressure and they just did what they could do to get us into the vehicle we wanted. We were very impressed with the dealership and highly recommend Pete Motta if you are looking to purchase or lease a vehicle.

MP92485

Nov 4, 2015

Recently leased a 2016 Cherokee Latitude with altitude package. The customer service I received was absolutely amazing, my sales rep Amy G. Was great. I had lots of specifics I was looking for in the vehicle in which she was able to find me a vehicle with everything I was looking for plus more! And the best part, I got it all for an amazing deal! Amy was very customer service oriented and not pushy like most car sales people. Even once the deal was completed, she took her time to go over all the features of the vehicle and made sure I was 100% before leaving the dealership. I highly recommend going to Westbury Jeep. I been to 2 other dealerships prior inquiring about this vehicle (Garden City and Levittown) and the poor customer service sent me running, thankfully for them it sent me to Westbury Jeep so I guess I should thank them. Anyways, I am absolutely grateful for the service I received, thank you Westbury Jeep and thank you Amy!

Sal23

Nov 4, 2015

Went in to get service for my 09 grand Cherokee Michelle was so helpful from when I walked in to when I walked out , she broke everything down and explained it all to me , highly recommend Michelle to anyone that I know that has jeep trouble

Ejc123

Nov 4, 2015

Jeff worked out a great deal that got us out early from 2 leases that we were over mileage, and into 2 brand new cars.

gearhead1483

Nov 4, 2015

Went in for a recall and got my vehicle back much quicker than expected. Stephon was very friendly. I'll definitely be back to see him.

stevotc2016

Nov 4, 2015

Always have an easy time leasing my vehicles with westbury jeep great people to work with go down and see pete Motta he'll take care of you.

tankgirl

Nov 3, 2015

I have been waiting my whole life to get a Jeep Wrangler and my salesman Kazi was by far one of the best. He is kind, knowledgeable, hardworking and did everything possible to make sure I got the Jeep in Tank with all the extras I wanted. I never had to wait long for a response from Kazi either when I had a question. There was no hassle with Mike in finance, I did everything thru email and fax due to my busy schedule. Andy and Dave the teams Sales Managers did right by me as with pricing. Anyone looking for a Jeep should only go to Kazi Haque at Westbury Jeep!

jojojeep

Nov 3, 2015

When i pulled up to the service dept this morning i was afraid i was going to be there all day but Michele assured me that i would be out in less than two hours and she was right! This is why i will continue to purchase vehicles and have them serviced at Westbury, because of their very caring staff.

(^_^) Young

Nov 3, 2015

Purchased my first (Arrest Me Red) 2016 Wrangler Jeep (^_^) with the help of Mr. Joseph Seplow on 10/31/2015. Had LOTS of ?'s , !'s and even some (O_o)'s, thank goodness he was very patient, answered everything ...some questions twice. Would definitely recommend friends ( and family) to find Joe if considering a vehicle. -Thanks again for all your help Joe! Young Family.

Happycustomer

Nov 3, 2015

We purchased a used Jeep Patriot from Westbury jeep at the end of July for our daughter. We have heard some noises while braking the vehicle and have taken it in for service. The service department has been very friendly, accommodating, and fixing the problem in a very timely manner. I fully feel comfortable taking her car into the service dept. Great dept.

Jdantoni

Nov 3, 2015

I highly recommend Westbury Chrysler Jeep . The service department's customer service reps, staff and technicians are all extremely knowledgeable, skilled and are pleased to assist customers with their concerns. I couldn't be happier with the treatment and attention to detail these wonderful people provide. I take both my Jeep Grand Cherokees here for service and/or minor concerns I have and every time I am amazed at the customer service I receive. They go above and beyond my expectations, so much so that have the pleasure of shaking the technician's hand for fixing my vehicle issues and my own minor details of concern. It really means a lot to me when I can trust my dealer to not only perform routine maintenance, but also go beyond expectations and address my concerns. Listening to customer's concerns, addressing the issues, and providing knowledgeable feedback is Westbury Chrysler Jeep's specialty. I would highly recommend anyone in need of service to go to Westbury Chrysler Jeep

Edevoe

Nov 2, 2015

I have been going to Westbury jeep for all my service needs on both my 1500 diesel and my wife's Dodge Grand Caravan for years and have ALWAYS been very satisfied with the customer service and pricing. We usually deal with Kelly and she always does her best to find us the lowest price for the work performed! Kelly has put forth ALOT of extra effort to deal with extended warranty companies/issues that other places had made me do on my own in the past. We have also dealt Janine and Kenny and they are also very courteous and professional. We are very happy with the quality staff & service we receive at Westbury jeep and have no intensions of taking our vehicles anywhere else! For fast & friendly service at a good price I HIGHLY recommend Westbury jeep!

Zipperski

Nov 1, 2015

MY RECENT VISIT FOR REPAIRS ON MY 2009 JEEP LIBERTY AT WESTBURY JEEP WAS A SATISFYING EXPIERIENCE. JOVANY WAS VERY THOROUGH AND PROFESSIONAL AND KEPT ME UPDATED DURING THE ENTIRE PROCESS. I WOULD NOT HESITATE TO VISIT AGAIN FOR ANY FURTHER REPAIRS I MIGHT NEED.

Babucka

Oct 31, 2015

Mr. Bautista made our experience a delight. If I had the means I would buy another car from him tomorrow. As long as he is employed by Westbury Jeep, that is where my business will be.

Madza5 Owner 2015

Oct 31, 2015

Westbury includes free CarFax information online for each of their used vehicles which is very helpful when shopping for a used car. CarFax is really a minimum requirement, but it shows the dealer is not hiding anything, and the car is actually in stock. If there is no "Free CarFax" or similar history, it's a sign you should deal with someone else! I called ahead and Westbury Jeep was accommodating to my time schedule, and to the fact that my elderly father was driving me there and that waiting a long time would be very uncomfortable for him. When we got there, we were promptly introduced to Hasan B. our salesman. Hazan was very relaxed, and showed us the car I wanted to see. The car was on another lot, and he drove us there in a big comfortable car. We took a test drive and afterward, I told Hasan that we were still shopping and I would get in touch if I decided to choose his vehicle.After shopping another 2 days, we decided on that car, but only after I had it checked by an independent mechanic. Hasan was fine with this, and took it to my mechanic himself where it was gone over, put on the lift, inspected and test driven by my trusted mechanic. The mechanic found a few minor quibbles, which Hasan and I discussed, and agreed to a slightly reduced price, and I bought the car.Buying from a dealer has some bells and whistles but they also have very helpful services. In my case, Westbury handled the titles, insurance and registration from my previous car, and made the process very easy for me. At a dealer you will pay more than the listed price, especially the sales tax many people forget about, and some inventory fees, but if you know about this before hand, it comes as no surprise.Shopping for a used car is a very stressful endeavor. Many dealers are literally out there to fleece you, bait and switch, pressure you to buy things and services you don't need nor want. Westbury and Hasan did not apply any hard sell whatsoever. In the end the value and excellent condition of the car I bought sold itself. Hasan made the process easy and stress free.While it can be less expensive to buy a car from a private party, which is generally how I go about it, in this case, there was nothing I wanted in the person-to-person market. The slight premium buying from a dealer was not unexpected, and the leg work of going to the DMV and such was happily avoided. We did not finance the car and paid cash, so I can't say anything about their financing process.In the end, Hasan and Westbury Jeep made the process easy, accommodated my fathers needs, and in the end made me a happy customer. I would definitely recommend Westbury Jeep.

Roblup

Oct 30, 2015

Cassandra DiRusso is the one to see when you want a new Chrysler. No pressure and didn't waste my time. Thanks for the new Dodge Durango. My wife loves it.

AGuy91221

Oct 30, 2015

This is a good dealership, but I am really fed up to the point where I will NOT buy another car here because they never have loaner car appointments available. I could understand having to wait a week for a loaner car to be available, but here its about a month, every single time I call. It is very annoying, especially when my friends go to their dealership and they don't even need an appointment, the loaners are just there ready to go.I will be going with the other dealerships I know offer loaners and have them available.

Jeepboy611

Oct 30, 2015

My first time going to WESTBURY JEEP for service I was treated like family express lane for an oil change in and out 20 minutes unbelievable great price too thanks to all that serviced me...

HWARNER

Oct 29, 2015

I was very satisfied by the excellent service provided by your service advisor, Stephen Solomon. He called me daily regarding the progress of the work being done on my car. The Quality of work performed on my car was OUTSTANDING! My car feels like new!!! I will use this location again in the future.

Chargerfan123

Oct 28, 2015

This was my first time at the service department to have some things done on my new car and I must say the experience was more than satisfying! Michele was very kind and knowledgable and got my car back the same day. I am very happy and definitely look forward to dealing with her in the future ??

Jeeplover

Oct 28, 2015

I brought my grand Cherokee in for an inspection and routine service and Michelle got me out fast and was very efficient. She even found a coupon and applied it to my bill. Thanks Michelle!

XJLord25

Oct 28, 2015

Although having to come get my Cherokee repaired isn't exactly something to look forward to, it helps when you have a staff as friendly as Westbury Jeep's service center. Jovany took care of me every step of the way. He was extremely helpful and walked me through everything that was being done. He is definitely my go to guy from now on. Overall this service center is one of the best I've visited, making your customers feel comfortable is what every service center should strive for and Westbury Jeep does exactly that and then some.

Mikeyk

Oct 28, 2015

I knew what I wanted. My trade in value was what I expected. Peter Motta was professional, fast and efficient. I am one of those people that knows what I want and what the right price is. Pete was on the money and didn't waste a second of my time.

Lis 11

Oct 27, 2015

Kelly was very professional and kept me updated as the mechanic worked on the Jeep. I recently had an experience with a different car at a different dealer and it was like night and day. The service Kelly and the mechanic who serviced the Jeep gave was exceptional.

Rissa08

Oct 27, 2015

We recently just bought a 2011 jeep grand cherokee (3 days ago) and we had Pete Motta to take care of us. He told us things that he claimed he would do but never really did them such as promising he would give us the agent's name to help us get the lowest amount for insurance. The batteries for the keys are dead and one is not even working. We didnt get the car with full tank, not even half. One of the wheels in the back has low pressure and even when we put air, air always seem to come out because car says that the same wheel has a low pressure the very next day We called him and he said he would call us back but he never did. Seriously, if you were going to sell someone a car, at least make sure that keys are working properly and at least give us a full tank. Take note, we bought this car 3 days ago!

Bco123

Oct 27, 2015

I broke down and came into Westbury jeep after my check engine light had been on for 3 weeks. I had a couple of mechanic friends of mine check out the car and couldn't for the life of them figure out the issue. Within 30 minutes of my visit the problem was diagnosed and promptly resolved for a very reasonable cost. I would absolutely recommend Westbury Jeep to anyone needing assistance with their car.

DougD

Oct 27, 2015

I was in the market to buy a Jeep for my daughter. Kazi was patient and professional; showing my daughter and me a variety of cars. I came back the next day to finalize the purchase with my wife and we were so impressed we bought 2 cars! Kazi worked with his Manager Bob Horn to get the lease and trade-in package that made sense for us.

JeepGuru

Oct 27, 2015

I had a lot of difficulty finding a specific part for my Jeep. I needed a new handle for the recliner of my seat and Stephan Solomon was very helpful in finding that very specific part I needed. I highly recommend this dealership as the staff is very helpful and goes out of their way to accommodate any need you may have.

Jeepguy90

Oct 27, 2015

Great help with all my questions and needs. Well taken care of at the westbury shop. Would recommend this shop to everyone, ask for Jovany.

Angelina

Oct 26, 2015

I had a great time with Anna manuzzi she was pleasure to talk to. she answer all my questions as my jeep was being repaired as a service. And because she made my day pleasant I would return in an instance.

Npulaski

Oct 26, 2015

I have seen great reviews of this dealership and it's service center i understand why people are giving it these kind of reviews. The only thing I see is it is a very busy dealership and you have to be prepared to plan your service sometimes a week or two in advance. When you arrive at the dealerships service center they are polite and friendly. Inside they are the same polite friendly people you expect. They are professional . The time it took to do the recall and the service was less then their stated two hours so nothing to complain about and my Durango came back to me the same as I gave it to them, clean. Thank you Westbury Dodge and keep up the excellent service! Hope your building upgrades get done soon! You need more space lol

Pleased12

Oct 26, 2015

I know why I am rated a five star customer at the Westbury Jeep dealership, The reason why is that for over 10 years I continue to get top notch service either in purchasing new vehicles and used vehicles. Not only have I received great deals but the staff has always stood behind the product, with speed and class. As for the service department, in all my years of dealing with mechanics not one can hold a candle to Westbury Jeep's service department. They have always been there and beyond the call of duty. For example my wife was having some vehicle trouble on the Sourhern state Parkway She called Wesybury Jeep and they connected her to the service department. The lady in service "Kelly cooper " stayed on the phone with my wife until she pulled into the dealership, that is professionalism plus 10 in my book. These are the type procedures that are carried out at this dealership. I am proud to say that 3 drivers in our home drive a Jeep from this dealership and in a year and a half when my youngest drives it will be 4 Jeeps.

spelcygeratgmail.com

Oct 26, 2015

The service department staff identified here always provides exemplary service and support. We have been very satisfied with this service department to such an extant that we bought our second minivan just because of the service department.

LAF2998

Oct 25, 2015

Would highly recommend Allie. Great to work with and made the transaction so easy! Would definitely recommend this dealership. Everything was done quickly and efficiently.

noesmom

Oct 24, 2015

I went to the Service Center after years of using another nearby dealership. Stephon Solomon was amazing to deal with. Kind, courteous, understanding. THANK YOU !!!

bdrusso711

Oct 24, 2015

It was a non pressure dealership that wanted to make sure we got the exact vehicle we wanted. They were even willing to possibly go find and create the perfect car from scratch.Jason was very professional and made us feel very comfortable through the whole process.Mike made sure our financing was the best rate and helped us throughout.

Douglas F.

Oct 23, 2015

We brought the car in for a few issues. They fixed them, except my son had a concern with his cylinder heads. We went over this situation for at least 20 minutes. They heard my son, the listened to his concern. As of yesterday they did not change the heads but they were friendly and understanding.

JJr726

Oct 22, 2015

Westbury Jeep Service center is amazing. From the moment I walked in there, everyone was EXTREMELY friendly and professional. They have plenty of employees eager to help. They take your car right from you and bring your car back to you when its finished. It was great that I was able to reserve a free loaner car while my car was in the shop. I would recommend highly.

mccreery79

Oct 21, 2015

I recently had my 2010 Dodge Ram 1500 serviced. As always Kelly Cooper was very attentive to my needs and schedule. She always makes sure that my truck is up to date on all necessary service. Plus she is very friendly and pleasant to deal with.

bobbyramzey082

Oct 21, 2015

The check engine light on my car has been on for a couple weeks. Stephon was able to get my vehicle serviced and check engine light off all within a weeks time and let me know what was going on every step of the way.

doc

Oct 21, 2015

Car purchasing can be annoying and time consuming. I dropped by the dealership to investigate an ad in the paper on a Dodge Ram. My three year old came with me since this was just a quick drop in. As it turns out Martin found a vehicle for me very quickly and even with my three year old we were able to complete paperwork and negotiations quickly and easily. Throughout the process Martin was efficient and kind. I enjoyed working with him. The final sale date for pickup took less than 45 minutes in and out. As a busy physician this time savings was very helpful and appreciated.

Bermi

Oct 20, 2015

My experience at this dealer was extremely professional, My concerns were handled with expertise, and expediency . The Service provider was knowledgeable and addressed all my concerns. All other personnel were friendly, and warm. A real pleasurable experience. They were quick, and the waiting room was comfortable, filled with "GOODIES". I highly recommend them.

DennisR

Oct 20, 2015

My recent experience with the Westbury Jeep service department was outstanding. My service adviser Jovany Reyes not only was able to get me a service appointment when the service department was booked solid, he went out of his way to provide me with a loaner vehicle. I was kept informed about the service being performed and my vehicle was ready to be picked up when promised. The entire experience from the initial phone call to picking up my vehicle was a pleasure. Thank you Jovany!

Hazel

Oct 20, 2015

They did the Annual Check up on our car and was so pleased with the excellent job that they did. My husband is sick and Kelly even offered to arrange for a car service to bring me home to be with him. Thank you!!

RWMurray

Oct 20, 2015

Just picked up my Ram 1500 from 30k service. Michele in the service area was great. Michele was very professional and kept me informed on problems and progress throughout the day. There was no waiting and wondering and no surprises or extras added to the bill and things went as smooth as could be. My nav hasnt been working since day 1, they decided to order me a new radio instead of passing the buck. Grade A service.

jrudman83

Oct 19, 2015

Thank you to Domenick Denovellis and Anna Manuzzi for their courtesy and professionalism. Although I was having several issues with my Jeep, both Domenick and Anna helped to solve all of these issues. Westbury Jeep is lucky to have both of these employees and I look forward to continuing to have this facility service my Jeep. Again, thank you thank you thank you Domenick and Anna.

al m

Oct 19, 2015

It couldn't have been easier to deal with a recall issue on my 2008 Jeep.My service adviser Anna Manuzzi was amazing!! she couldn't have done more to make my experience any more pleasant! Anna advised me of what was going to be done and kept me updated on it's progress, She was pleasant, knowledgeable and professional! Al Messina

Annie822

Oct 19, 2015

Kazi is a breath of fresh air. His calm and focused demeanor make car buying so stress free. He is not pushy or manipulative and answers your questions honestly and without pause. It is so nice to have someone you can trust when you are buying a car. Kazi is one of the reasons we actually stuck to buying our truck at Westbury jeep. We did not feel the need to look any further.

chicamala

Oct 19, 2015

Everything about this dealership was great. It worked as a well organized, facilitating, place, welcoming and friendly, including the guys outside who help with parking. Finding a car I wanted was an intimidating necessity, as I needed a replacement fast for the one that has seen better days. Luckily, my sales-person Hasan Barakat was a no-pressure, patient, informed and most accommodating person, who made this otherwise difficult experience for me a very pleasant one. I wanted initially to see several cars, and he was ready to oblige, with keys in hand, but I declined after test-driving the one that first fought my eyes. Hasan handled all paperwork, both with my trade-in and new acquisition, including insurance, inspection, finances, and patiently help me navigate through some financial hiccups. Hasan was a sterling facilitator through the entire buying process, and I remain grateful to him. Finally I drove home with my amazing Wrangler. Thanks guys.

Compass 141

Oct 19, 2015

Jeff was a no nonsense salesman.We told him our budget and he got us more than we thought we could get in a car.

Flathead

Oct 19, 2015

Quick service no hassles in and out and was able to go to work that day would highly recommend this service shop to anyone thanks again

Jcozz

Oct 19, 2015

Great dealership experience today at westbury with Kelly cooper , she expedited my car and got me done in 2 hours for 4 recalls and a service can't ask for better than that ! Read the paper and ate a bagel and I was done quicker than I thought I'd be. Westbury will always be my go to dealer .

Ken R

Oct 18, 2015

My first review was a little up in the air, and my first and second visit was a little haphazard, but that being said, I wish to thank the dealership and most importantly, Matthew, Head of Finance for trying his best to get me out of my upside down loan and into a truck of my liking. Unfortunately, I was unable to do so, but ,that being said, I wish to let you know that this man, Matthew, bent over backwards to help me get the dollar amount I wanted for my loan. Even though he was unable to do so, he took time from his day to call me back and work with me on this. I really appreciate the fact that he gave it his all, and when I do get a new vehicle (when I get out from under the one I have) I will definitely give this dealership a call, because of Matthew. He went above and beyond what most dealerships would have. Thanks again, Matthew.

adreama23

Oct 17, 2015

Mike (finance) and Kazi (sales) are the nicest, honest guys I've ever had to the pleasure of working with. They HELPED me find exactly what I needed and were gracious, down-to-earth, and patient. I had a lot of demands and questions, they met/answered everyone of them. Five star service till the very end!

Bundle

Oct 17, 2015

My intention was to trade in my Patriot for a used Wrangler. Eugene was patient, let me know about all of my options, and put absolutely no pressure on me to buy ( either used or new)I went with a new Renegade, and the staff made sure I went home with my new jeep the same day. If "no pressure" is a sales tactic, it worked on me!Recommend the dealership- ask for Eugene!

CynthiaP

Oct 16, 2015

What a PLEASURE it was dealing with Michelle Spencer and Technician Jeremy! They finally fixed a rattle in my car for over a year! It's such a joy driving a car I love without having to drown out the noise by turning up the radio. I'm so thankful for their care & knowledge to help my travels be more pleasurable. Thank You!

ExpressJay

Oct 16, 2015

Hasan Barakat was a great representative at Westbury Jeep to work with as he was patient and really listened to our needs. And our kids were with us! Talk about needing patience. And Hasan's follow up to ensure our satisfaction continues.

judi j

Oct 16, 2015

having Jovany as a service rep has renewed my waning feelings toward Westbury Jeephe is very professional, along with having that personal touch that made me feel very comfortable

Nick1

Oct 16, 2015

I had the best experience buying a new jeep with miles colon. He was professional and stopped at nothing to help me get my new car. Miles is likeThe Michael Jordan of selling cars I couldn't of asked for a better salesman. I appreciate the help he gave me so much

Johnsliberty

Oct 15, 2015

My 2012 jeep liberty had a brake problem with the front caliber locking up The service advisor Michele Spencer was very professional, easy to talk to and very sweet help me the whole way through

Minivan

Oct 14, 2015

Their service center works like a well-oiled machine. They clearly explain all the charges, what you really need and what can wait. It's still a dealership service center so you have to be a little suspicious, but the service reps and techs are always educated and attentive. Thanks especially to Kelly Cooper - my car had some extra issues that she handled very well. Thanks!

Todd

Oct 14, 2015

Past experiences have been less than satisfactory for me, but since dealing with Michelle Spencer (Svc Writer) the past two times has been "great". I finally felt a personal touch and Michelle did not treat me like the number tag they place on your mirror. I will request and deal with Michelle at this dealership from now on and follow her wherever she may go later.Thank you Michelle. Todd

InspectorJim

Oct 13, 2015

5 star service really is 5 star - from the person that met me in the street to direct me where to drop off the car - to the person that drove my car up to the exit when it was finished - courteous and helful all ! Kelly Cooper, our service adviser was very helpful and got my car finished quicker than expected. Even the bagels served in the waiting room were top notch !!!Jim Freebody

LuisaBonilla

Oct 13, 2015

Anna Manuzzi was a pleasure to work with, what a great person she is. I brought my Jeep in for repairs and Anna was just a pleasure, answer all my questions and was so patience with me. I would let all my friends know and have them get in touch with Anna Manucci. Thank you Westbury Jeep.

janet

Oct 12, 2015

My sister leased a car from Joe Seplow a few months back. Based on her recommendation, I made the decision to see Joe as well. Boy was she right. He is NOT your typical car salesman. This may sound odd, but my husband and I made a personal connection with him and when the transaction was complete, we felt as though we had made a new friend. He is competent, honest, and professional. We had a major issue with our vehicle three weeks into the lease AND two hours away from home, and Joe came to our rescue. Thank you Joe. You are amazing at what you do!

Jeepjeannie

Oct 12, 2015

I am on my 5th jeep wrangler (I like switching up the colors). I have bought all 5 at Westbury jeep. The reason is mostly because of the amazing service center. They are always going above and beyond even for a simple oil change. The staff is always kind and friendly and sincerely want to help. I recommend Westbury jeep to anyone who wants a hassle-free experience.

cathyRN

Oct 9, 2015

I give a 5 star rating because I have dealt with Westbury Jeep Chrysler Service Center since I bought my first Town and Country in 2010. Tim Doyle the Manager has always been very honest, professional, knowledgeable, and always with a smile. This must be why his staff acts in the same way, as this time I dealt with Kelly Cooper and was not disappointed.

Javy0331

Oct 9, 2015

Recently I went to get service for my Grand Cherokee and I must say it was great service. The service advisor personnel are very friendly and attentative to the customers needs..Michelle Spencer Thank you!

jeepgirl:)

Oct 9, 2015

I could not be happier with Westbury jeep. It was a pleasure. They were amazing. They were friendly, accommodating and informative. I got the car of my dreams

me

Oct 9, 2015

Michele was very attentive, she met me at the car and started the paperwork right there. She told me what to expect and kept me posted throughout the process. She really seemed to have my best interest in mind.Willie is always great, he has been there for years and knows me by face. He always gives me a big warm welcome and checks in to make sure I am being taken care of.

yaali110

Oct 7, 2015

I walked in Sunday to lease the 2015 Grand Cherokee around 3:30 and was greeted at the door by Jason Xenos. It told Jason if I can drive off with a new car today that is the only way I am going to sign today he agreed and honestly i had the best experiance with him. he stayed well after everyone had left to make sure i drove the same day. Jason was Fully honest with me on pricing unlike other dealerships which agree to one thing and try to sign on a different price. Also Bobbie in Finance pulled every sting he could to get me approved on the deal i was looking for.I cant wait to send all my friends and family who are looking for a new car to Jason because I know he will do everything in his power to help the customer with making a decision.

Anonymous1212

Oct 6, 2015

Was greeted by a friendly and helpful staff. Was able to get the lease I wanted. Not the typical experience I have dealt with in other dealerships. Highly recommend.

fester.haven

Oct 5, 2015

Anna Manuzzi was a great service advisor and took care of my Jeep's issue quickly and efficiently.. I am very happy with the results. Have been using this dealer service department for years.

LSBreton2

Oct 5, 2015

There is a reason I choose to wait until the late evening hours to bring my vehicle in for service from Queens to Westbury - my service advisor Janine. Her warm personality makes the experience pleasant, but her knowledge and honesty make all the difference. Any recommendations she makes are for my benefit, not the dealership's. There is never just one option. She and her partner Kenny know their customers well and it is a reassuring feeling to be greeted at the door by name. I can say that the service experience I have is what keeps me loyal to them and to Westbury Jeep.

Paig11

Oct 5, 2015

Let me just say that I went in dreading this service today , but with the help of Kelly cooper it was painless I came in for a check engine light and recall. They told me on the phone that my car would be there all day , well Kelly got me a ride home and a couple hours later my car was ready they replaced its oil switch and recall was completed . Not what I expected at all !

JohnS

Oct 4, 2015

I leased my jeep here a year plus ago. Not a complain since then. Great service. Love my jeep. The service center is great snd although they get busy, service is very good.

Jenn245

Oct 4, 2015

Went into service center and got AAA+++ treatment from Anna Manuzzi - treated me like family and had my car ready super fast!! I was so pleased b/c we really formed a friendship and she helped me set up future plans to service my Jeep for balanced care and low cost - very customer oriented service - Love Jeep!!

BaconJeep

Oct 2, 2015

Michele was great and was constantly in touch letting me know the status of my Cherokee. When I came to get my car she knew I was in a rush to get to work so she went and found the keys to my car and a valet to drive it around for me.

Larry Mazzoni

Oct 2, 2015

I visited Westbury Jeep for a recall. My service advisor was Kelly Cooper. Great Service. Thanks! I would definitely tell my friends and co-workers.

emuro3

Oct 1, 2015

I dropped my 2005 Chrysler 300 off at the dealer this mornihg for a scheduled appointment for an airbag recall. Being a "car guy" I'm always skeptical of service writers and being sold a bunch of service that doesn't need to be done, in fact I usually try to do as much service as possible myself on my vehicles but with hectic schedules and cars getting more complicated that's not always possible. As Jay Leno says, real car guys don't get their oil changed down the block at the local Goofy Lube...so, in addition to the recall I decided to have Westbury change the oil. When I arrived I pulled in to the service line and within a few minutes Anna greated me with a stunning smile and noted all of my concerns. She asked if I wanted to wait for the vehicle but I had arrainged for my wife to pick me up. I said, well if it's not going to be too long put down that I am waiting and I will go shopping and do errands with my wife and have her drop me off when we are finished. Our timing couldn't me more perfect, as we were online to pay at the last store we stopped at the phone rang and it was Anna telling me that my car was ready. We drove back to the dealership and Anna went over the paperwork with me and I was on my way within 5 minutes. My car was given back to me with no greasy footprints or muck on the steering wheel.... in fact, look at the prices they had posted on their sales specials I think I will be bring the car back to have them detail it.

Adela

Sep 30, 2015

Buying a car was easy and actually a pleasant experience. Terence found exactly what we wanted and delivery was fast.The car is great and I'm pretty happy I choose a Jeep.

jpowell

Sep 30, 2015

I was skeptical about coming to the dealer from previous bad experiences with other dealers. Upon arriving I was greeted by Michele as I pulled into the service lanes. She immediately made me feel welcome and it eased my nerves. I sat with her and explained what I was there for. She told me that she would call me posted on how my repairs were coming. Throughout the entire process she let me know exactly what was going on. When I picked up my jeep she was there to explain everything they had done and assured me to call her if there was anything else she could do or if I had any concerns. This was a great experience from beginning to end.

leelee131

Sep 30, 2015

Brought my car in for a check engine light and a quick service before i head back down to florida for the winter and Michele in service went above and beyond keeping me informed every step of the way! exceptional service.

Michael Nomikos

Sep 30, 2015

Joe Conrad and Andy Liddle both did an exception job helping me get out of a bad lease from another dodge dealership on the island. they bent over backwards to help me get where i needed to be. the transaction went very smooth, it was completed the same day. best car buying experience ever!

pcrowe

Sep 30, 2015

A BIG thank you to Michelle Spencer for going above and beyond to help me with my brand new car. She actually had co workers deliver a loaner to my house and took my car back for service!! She kept me informed every day regarding the status of the part on order. I was recommended by friends to go to this dealer and I am glad I did, Thanks again Michelle for a great car experience!!Paula Crowe

SuperCarFanGirl

Sep 30, 2015

The bagels tasted great, but they were overpowered by the amazing service provided to me. I was in and out of there real quick. The people were very friendly and accomadated my every need. I had a class to get to and was able to make it there on time. Thanks, Michele!

DaynaM

Sep 29, 2015

Miles Colon my salesmen went above and beyond to help me get my new car. He was the best salesman I ever dealt with. Everyone at the dealership was friendly and helpful. Very quick and easy purchase. I would never buy a vehicle anywhere else!!

Girlie girl

Sep 29, 2015

I brought my jeep in for routine maintenance to Westbury jeep for routine maintenance. I had also been xperiencing issues that two other dealerships could not figure out. I met say, Michele kept me in the loop throughout the whole process and was able to finally get it fixed. Well done. I would recommend her and the service department to all my friends and family.

Rich

Sep 29, 2015

I had the pleasure of dealing with mrs. Kelly yesterday when I brought my jeep in for service , she was very kind and personable, I've been having continuous problems with my car not starting after bringing it to several mechanics who could not find the problem, the mechanics at westbury found it and fixed it in a matter of a day! What a great experience, couldn't have asked for better service!

towlife01

Sep 28, 2015

i had a great visit at Westbury jeep, i had to get my truck service and the service staff was very friendly and it was quick service. i would recommend this dealership to anyone.

Christiandellosso

Sep 28, 2015

Last week I brought my car to get an oil change but when I got there they noticed a noise coming from underneath my hood. Anna helped me to get that checked out and it turned out that I needed to replace my water pump. Anna was such a great help with getting that fixed in a timely matter . She was also friendly and gave great customer service.

cblanco55

Sep 27, 2015

Derrick Nettles is a pleasure to work with and he is the reason why I service my vehicle with Westbury Jeep and I will purchase my next vehicle from this store because of my service experience

jeepowner11

Sep 27, 2015

Took my car in for service. 1) They talked down to me 2) They lied to me "just to get rid of me" Going to get my car serviced elswhere. Women beware.

Bubzilla

Sep 26, 2015

It's so hard to say goodbye to a car that you love. That was the case as my wife was dropping off her beloved pristine mint unadulterated Acura TL. Sure it wasn't my vehicle but I think anyone could understand the sorrow and anguish. Upon entering the Mecca of jeep dealerships we were greeted by hasan who directed us to his office and guided us thru the process of owning a certifiable land beast. It did not feel like an interview or interrogation, but more like a reunion with a long lost friend. We decided to test drive some jeep libertys and hasan was motivated and excited to show us what they had. As it was primarily going to be my wife's gravel crushing curb hopping fun mobile I graciously sat in shotgun and hasan climbed into the back. Blazing out of the parking lot over the curb and grass, because who uses driveways when you drive a jeep, we proceeded up hills, down valleys, climbing land masses which would've been unthinkable in that grey car that we drove therein, the one that was fading from our minds quicker then hasan could say please don't drive up that. We returned from the expedition with huge smiles and left that day new jeep owners. Hasan was not the salesmans salesman, he was more like a smart friend who could answer any question you needed to know about the car. If you do happen to go to westbury jeep, I suggest you see hasan and and you too will leave with the road crusher you always dreamed of

ChrisO

Sep 26, 2015

Service center is comfortable with great hours and perks, and the service personnel are honest and hard working. They aren't there to steal your money, they just want to fix your car for a fair price.

nancy44

Sep 26, 2015

Anna went beyond good customer service to FABULOUS service. She kept me posted on the progress of my car. She asked if I lived close enough she would get me a ride home. She knew that I was waiting for the car and that I got to the dealership at 7am for a 7:30am appointment. Anna had an additional technician working on my car and got me out earlier than expected. Before I left, Anna went over the other recalls that I should be watching out for in the mail. The dealership didn't have the parts for those recalls at this time.

csauer

Sep 25, 2015

I recently purchased a used Jeep from this dealership. The professionalism and excellence has made me a customer that will be returning for my next purchase. The car buying experience was especially good, as Hasan Barakat was patient with me, showed me all options and was attentive to my needs. The financing was good also, and they really worked with me to make sure I received a good loan. I recently wen for an oil change at your service center and I was impressed by the speed and quality as well. Thank you for everything,Chris Sauer

mfarrell03

Sep 24, 2015

I recently had to visit Westbury Jeep in order to obtain new keys and have them serviced. My service rep was Anna Manuzzi. She was friendly, professional and very efficient. Anna saved me a lot of money and I was on my way in 40 minutes. This was a big help given that I had my 3 year old.My new keys are a big improvement. Thanks again Anna!!Maricel Farrell

Suzannep

Sep 24, 2015

Brought in my jeep for a recall and service appointment. Fast service getting in and out of the location with a loaner car. Was kept well informed of the progress of the work and my service advisor, Derric, was extremely helpful and professional.

drew2986

Sep 23, 2015

Every time I have to bring my Wrangler in for service, it is a pleasure. Janine always helps with a smile on her face. There is never a problem, big or small, that she can't handle. If it's routine maintenance, it is done quickly and the communication is perfect. There is never a question of what is going on. She keeps you updated the whole way. I can't imagine taking my Wrangler anywhere but Westbury and to anyone but Janine.

Jconti1992

Sep 23, 2015

I typically do all my mechanical work myself but i had to go into the dealer for som recalls. Who can pass up free work right ? Anna Manuzzi was an incredible help. She made me feel extrememly comfortable and made sure i understood everything that was going on. As well as have nice general conversation being from the same town. All in all i may not be a huge dealer fan i will give 5 stars to these guys for the incredible service i received. Joseph Conti

jhaynes1831

Sep 23, 2015

Recently had service performed on my 09 Charger SXT I'm at 125k miles and still running and performing like new thanks to Jenine I've been taking my ride here since day one and wouldn't dream of trusting it to anyone else !!!!

Kathy87

Sep 22, 2015

Jovany was extremely helpful and great to work with along with being professional. He went out of his way to provide excellent service for my husband and I. He had a very friendly and pleasant attitude.. I would definitely recommend Westbury Jeep to my friends and family!

ljwa1220

Sep 22, 2015

I was seen on a Saturday evening and Jovany was very helpful. I explained to him about the "noises" I was hearing when driving and turning. He was so very helpful and assured me it would be taken care of. After Jovany called to let me know what the situation was with my vehicle I was relieved it would be fixed quickly. Thank you for the great service and I will continue to do business with you guys for years to come.

michael2629

Sep 22, 2015

The last thing I wanted to do was bring my car in for service, but I will say that my last experience was a pleasure. I had an issue with my car making a noise and the steering feeling off. I spoke to michelle and explained the problem and she got me taken care of and my vehicle fixed. I really appreciated the expertise and professionalism. Not top mention my car is back to normal!

nicoleandmattsmom

Sep 22, 2015

Thank you Janine for making my experience at Westbury Jeep not a nightmare. Taking my Jeep in for service (oil change) was not something I was looking forward to but Janine made it painless. She took the time to explain everything and made me feel like a priority. Very Happy with Janine!

Susan78

Sep 22, 2015

I walked in to ask a couple question since I just purchased a new jeep, Jovany was the kind gentleman that helped me out. I was due for service/recalls and my radio needed to be replaced. I explained to Jovany that I had a very important meeting in less then 2 hours if it wasn't able to get done in that time span, I would schedule an appointment instead. He told me not to worry and insisted to have a seat in the waiting room and enjoy some coffee that he would take care of everything. 45 minutes later he called out my name letting me know that my car was ready,I was in complete shock! The radio replacement and recalls have been completed. This was the best experience I have ever had in any service center! Dealing with Jovany was a complete pleasure! You guys have gained a very loyal customer.

Blackhemi14

Sep 22, 2015

I brought my 2014 Ram in for recall and decided to get 30k mile maintenance done at last minute. Anna Manuzzi set me up with a loaner vehicle for the day. Truck wasn't completed by the promised time and I received a call explaining the delay. Anna said it could be done but it would be ready late in the evening so I decided to pick it up in the morning. As promised my truck was be ready in the morning and Westbury Service ran truck through car wash. Little delay in getting vehicle but it was no problem for me. Everyone was professional and I am satisfied overall. Thank you Anna and to the staff at Westbury service. Big thank you to the never recognized mechanic(s). According to service receipt that would be Mark Biagioni, thank you.

Wendy

Sep 21, 2015

Before visiting Westbury Jeep, I did my homework. I had visited 4 other dealerships and had gotten written quotes from all of them. Kazi offered to help me and boy was I happy that he did! He did not put any pressure on me at all to buy a car. Instead, per my request, he explained all of the optional packages to me in detail and patiently answered every question that I had. He managed to find a way for me to get blind spot monitoring without having to buy a comprehensive and expensive package. (No other dealership told me that I could do that.) He made the whole experience extremely pleasant. I was introduced to Andy, the store manager, who treated me as though I were truly a valued customer. After I received my car, many Westbury Jeep employees congratulated me. What a wonderful environment. I highly recommend this dealership and Kazi in particular.

Yankeegurl

Sep 21, 2015

My Jeep wasn't running right so I went into Westbury Jeep service department and Kelly Cooper helped me. She was very knowledgeable of the issues I was having and made my experience easy and pleasant. I would definitely recommend this place to everyone I know.

SMart630

Sep 19, 2015

After car shopping for nearly three weeks I was ready to just give up. I had been to dealers who made me cry, told me I would never get approved for a loan, tried to sell me a car that I had explained I didn't want, tried to rush me into signing papers without giving me exact numbers, etc. My car shopping experience was terrible to say the least, until I worked with James Ganga at Westbury Jeep. Saying that he is amazing is an understatement. Before car shopping I understood I would have a hard time with meeting my budget because my credit is not the greatest and I have a high credit to debt ratio because of my school loans, never did I think it would be as obnoxious as it was. However, once I went to James everything was different. He was not only very encouraging, he got me approved for a loan in less then five minutes, met the budget that I asked for, and got me into one of the cars that I had on my wish list. I would highly recommend him! He made my car shopping experience (despite how it started) a happy, quick, easy, and efficient one. THANK YOU SO MUCH JAMES!

yurycka82

Sep 19, 2015

This review is about the service department only. It has nothing to do wit my experience at the dealership itself.I had gotten my cat serviced twice since I purchased my car back in October last year. The first time I got there on a Saturday around 8 am. There was no line for the "express" lane. Yet it took about 1:30 hours to get an oil change. They claim they do an inspection of the car, but at that particular point my cat had no windshield fluid and they didn't replenish it.The second time I needed an oil change and yearly inspection. I was told it'd take an hour and a half. After more than two hours I inquired about the expected timeframe. They told me the car wa ready, but as I walked towards it, i noticed the inspection had not be done. They took the car back which took another half an hour. I spent 3 hours getting a simple oil change and an inspection which normally takes an hour tops in other service center. I did not get an apology or anything of the sort for that terrible waste of time.

Joecamo308

Sep 19, 2015

The service department at Westbury Jeep was top of the line. My device advisor, Janine Luethner took care of everything including getting my son xbox games to play while we waited. My car was done when they said it would be and I was able to get on with my day.

allan

Sep 18, 2015

I had a wonderful experience when I brought my car in for a warranty repair- after the service center called to first tell me the Uconnect part was in exactly at the time they said it would be. Kelly Cooper greeted me with kindness and a desire to know my situation. Not a usual thing, especially since I did not purchase my car here. So now, I have a service center for life. I was on a wait list but that lasted less than 40 minutes--And- I got there late!! Will be back when needed. I am a happy customer.

Cherokee

Sep 18, 2015

I live in Queens and I was recommended to Westbury Jeep. Overall their service was excellent! From the moment I pulled my carinto the service line, within minutes I was greeted professionally and directedto meet with a service advisor, Anna Manuzzi. Ms. Manuzzi knowledge and experience expited my cars problems to be rectified within the same day.

drc chrysler 200

Sep 17, 2015

earlier in the summer i experienced one of the most dissapointing brake jobs in my 30 + yrs of driving.. i had made several phone calls when finally i was put in touch with the customer advocate. Linda was very professional and offered a cash voucher to be used on future service. also a auto detail for my displeasing brake job.. on monday sept 14 i brought my chrysler 200 in for a terrible knocking noise from front end.. Goodyear had already replaced struts and stabiliazer bar but that wasnt the fix!! now i was very upset and reluctantly came back to see if wesbury jeep chrysler dodge could repair my car. then it happened i was introduced to Stephon, service advisor! he listened to my problem and concerns and very confidentaly told me his professsional opinion and that he would call when the problem was discovered. the problem was solved when the technician discovered the lower contro arm and bushings were worn out. Stephon conscientiously looked at my Zurich warranty and the repair was covered!! no doubt i had done the right thing buying a better warranty. the experience with Linda, service advocate and Stephon the service advisor had me smiling for days

gpcpkp

Sep 16, 2015

We brought the car in for a "we owe"-they were the ones who contacted us about the appointment-it was only a stain on the back seat. But since it was a lease we pointed it out when we leased it. They gave us a loaner car as promised. It is a very busy place but things seemed organized. I was shocked to have the car back in 24 hours! Couldn't be happier!

win79

Sep 16, 2015

I took my 2015 Jeep Wrangler unlimited to the Westbury Jeep service center for an oil change and tire rotation. When I got my car back, three of the 4 wheels were damaged on the lip of each wheel. I called and visited the service department to resolve the issue, however, they denied they damaged the wheels and did anything wrong. I escalated my complaint to the service director, Tim D, and corporate jeep customer service. The service director has not returned my call. I will never come back to this service department EVER again. Horrible and unprofessional customer service at best. How do you deny any damage that was done by your company, when the damage was identified soon after the service? Hopefully corrective action will be taken on the part of the dealership as I will have to file a complaint to the State Attorney General and the Better Business Bureau.

Jonngiasdad

Sep 16, 2015

Always friendly and courteous , my vehicle is always ready in a timely fashion whether it's an oil change or major repair issue . Janine definitely goes the extra mile for her customers . Service hours are also a big plus

mopar4eva

Sep 16, 2015

took my car in for maintenance and an issue with my chrysler as busy as they were my service advisor made it a point to keep me informed and delivered as promised

roller

Sep 16, 2015

They did a great job. Always kept me informed on what was going on. Fixed problem quickly. Its always a pleasure going to this dealer.

petemarine

Sep 15, 2015

Everyone I came in contact with here was outstanding to deal with. That's from the gentleman who rolled back the gate to let us in to my Service Advisor Anna Manuzzi. Thanks for the great service you provide. It keeps us coming back, wether for service or a new vechicle.

Robert9870

Sep 15, 2015

Me and my wife came in this morning for a oil change and recall service, when we pulled up Kelly noticed that the tire pressure light and low washer fluid lights were on, well less than about 2 hours later my recall was done , my tire was plugged and we were on our way. We had thought we would be there all day ! Great expirience! Great attention to detail!

Jdodge

Sep 15, 2015

I thought the team at Westbury Jeep, in particular Jeff Freeman, did an excellent job at customer service. I felt they were honest and communicated well.

Jeep lover 123

Sep 15, 2015

I went in to the service dept on a very busy Monday and was a little Leary about how long I would be stuck there with my grand Cherokee since the check engine light was on. Not only did my service advisor, Michele, keep me informed about the progress, she got me out In no time an was very friendly and courteous! Would definitely recommend Westbury to my friends!

T&C 2009

Sep 15, 2015

On 09.10.15 our 2009 Town & Country started smoking and leaking antifreeze from the engine area. Had to have it towed to Westbury/Jeep Service Department, 111 Bond Street, Westbury for service. After speaking to the Service Advisor (Ms. Michele Spencer) the following day, she quickly gathered all my information about my complaint, collected the computerized history of service from my service records, and verified the extended warantee of the vehicle. As this was an emergency service visit, Ms. Spencer quickly had service staff perform a multi-point vehicle inspection to determine what service was needed to correct the vehicle's mechanical problems. Not only did the service department find a leaking heater hose, a defective motor mount had to be replaced, and both front struts were leaking. All items were completed within a reasonable time frame after the extended warantee inspector confirmed and approved the work to be done. All recommended services were covered by the extended warantee.During this service Westbury/Jeep did provide a service loner automobile for my needs while repairs were made to my vehicle. Thanks to Ms.Spencer, the service department staff, and Westbury/Jeep for their professional service to their customers. This service experience was an excellent experience.John Burgois

wifejeep

Sep 14, 2015

the experience my wife and I received at the dealership was the best car buying or leasing that I've ever experienced. special thanks to Bolivar Valarezo and Joe Gillespie our time we spent at the dealership was with professionalism, and courtesy that was important to us thank you both so much.

Nickysax1204

Sep 14, 2015

Even though i did not buy my car from westbury they still treated me like family. Stephon my service advisor was very knowledgeable, courteous , and answered all my questions. I had the chance to meet the service manager Matt Who was just as much of a gentlemen as stephon. I highly recommend this dealership to anyone on long island for service.

9214168

Sep 14, 2015

I would definitely recommend to anyone go work with Kazi and the team at Westbury Jeep. He was very patient and not pushy at all. I had a very pleasant experience.

Edgars115

Sep 14, 2015

I went though a diferent dealers on long island searching for a jeep wrangler 2015 for my doughter a can said westbury was the best thank so much joey Seplow

Bigjt83

Sep 13, 2015

When I first stepped into service I was greeted with a huge smile from Janine, she treated me and took care of my car for me right away and didn't make me wait long. I definitely recommend dealing with the service group and mechanics at Westbury Jeep as they know what they are doing and take great care of their customers.

magnum4ever

Sep 13, 2015

I am the original owner of a 2006 Dodge Magnum RT.Earlier this year i brought the car in for its first complete brake job.after a month or so, i needed to make a return appointment regarding squealing brakes.After a brief conversation, Stephon and the service team took an in depth look and went ahead and replaced involved defective components on all four wheels under warranty. They also found a front end issue that they fixed right then and there.Everybody in the service dep't, especially Stephon, made me feel really good about how both myself and my car were treated at and leaving the service center.

Mr300

Sep 13, 2015

On Saturday morning I went to do my weekly groceries when my car died on me. I was able jump start my car and drive to your service area where Jovany was able to help me and took care of my car. Jovany was able to turn a negative situation into a positive situation. My car was fixed in less then 2 hours. Westbury jeep is by far the best service center Ive been too. Thank you!!!

ond1220

Sep 13, 2015

Amy Galazar is very knowledgeable and willing to take her time and answer your questions, made the purchase of my first car a great experience,

Joyce's Jeep

Sep 12, 2015

I was advised by an acquaintance, who does business with Westbury Jeep, to visit them. My car search was not panning out, after shopping around awhile, so I was feeling skeptical. I had an appt. with Hasan Barakat, who was friendly, respectful, accommodating, and patient. Marie Cannata, who assisted with the trade in value of my former Jeep, was very cordial and professional. The showroom was very well maintained, and there was a lovely food and drink table set up for customers. I purchased a vehicle, and 3 days in, I am satisfied so far. There have been a few minor glitches, but Hasan has addressed them in a timely and professional manner. I am hoping the service dept. will also impress me in the same way when the time comes.

Lovebriix3

Sep 12, 2015

Let's just say I had 975 questions and they were all answered in depth and with a smile by Janine. She was friendly and she made me feel like I was talking to a friend instead of a "dealer". She put a lot of my worries at ease. I was fully statistfed with my experience.

Mo par guy

Sep 12, 2015

michele is the best and most caring service writer that the Sporn family of Westbury Chrysler/Jeep has ever hired. I am a customer there for over 30 years and she is the most considerate and caring person I have yet dealt with at any dealership. If you want your car taken care of correctly with many follow ups to keep you informed then call Michele Spencer.

jeepgirlRia

Sep 12, 2015

Janine at Westbury Jeep is by far the most helpful, professional, and nice customer service oriented individual that I've ever encountered!! She is always friendly and is ready to answer any questions (even the crazy ones I had!) Most importantly, is always willing to go above and beyond for the customer.

Fd5670

Sep 10, 2015

Kazi was very knowledgeable and patient in his sales approach. No high pressure sales. Took care of all the paperwork and had car ready in 24 hrs for pickup. He was very knowledgeable on all the accessories in the vehicle. We would definitely look to Kazi for our next purchase.

kbr1001

Sep 10, 2015

Anna Manuzzi was very caring in the service dept. The entire service dept was very helpful, as soon as I walked one of the mechanics asked if I needed help and continued to assist throughout my time there.

michellepezza

Sep 10, 2015

At Westbury Jeep Service Center, Kelly Cooper was amazing. I brought my Chrysler Aspen in to take care of a check engine malfunction. She is professional, friendly and kept me informed every step of the way and got me the best price on a new battery and services required on fluids that needed to be changed. She also was kind enough to help me reconstruct my service records that my puppy chewed. I can't thank her enough!Michelle Pezza

MarkV8

Sep 9, 2015

At Westbury Jeep Chrystler service center, Michele Spencer has done an outstanding job taking care of my 2011 Jeep Grand Cherokee. From recall issues to normal service requirements, she has been the best ally I could hope to have over the past few years. Every visit and issue is professionally, courteously and expeditiously tended. Even when I thought a particular visit would cost a small fortune she meticulously sorted through my warranty coverage to find ways to save me money. In an era when so many garages take advantage of their customers, leaving them feeling dissatisfied and even "robbed", my service advisor Michele and the rest of the staff at Westbury jeep Chrystler service dept have gone the extra mile in addressing all of my concerns and making me feel that they want my business. They not only sold me a quality car, I'm sold on the quality people at this establishment.

MPilarte

Sep 9, 2015

I purchased a brand new jeep compass. My check engine light came on so I called your service center and Jovany was kind enough to understand my situation and told me to bring my car in even tho I didnt have an appointment. Jovany did a great job accomodating my needs. I got my car fixed and was able to make it to work on time. I will always come to your service center especially knowing I will get nothing but the best.

Dfitz

Sep 9, 2015

Great Customer service Jader was a pleasure to work with as was Joe they made it all happen painlessly. Great Team Work in the lease of my 2015 Compass

elenadimarco

Sep 9, 2015

I have never had a relationship with a car dealership and service center quite like this one. In February of 2014, Nancy Savalli put me in my dream car (a 2014 Jeep Grand Cherokee Lmtd), and now Anna Manuzzi, my service advisor, has been taking the best care of me/my car. I have had nothing but exceptional experiences when visiting the Westbury Jeep service center on Jericho Tpke. Bringing my car in for service used to be a loathsome chore. Now, it is something I ACTUALLY look forward to! Ms. Manuzzi knows her Jeeps. She gives excellent advice, and is extremely accommodating, helpful and knowledgeable. I am now completely convinced I will be a Jeep customer for life. I will be sending my family, and all my closest friends to Westbury Jeep once their leases are up. (I, personally, was treated like garbage at East Hills. Just needed to throw that out there! Glad it happened though, because otherwise, I might have not found this great place.)

djdg27

Sep 8, 2015

I brought my car for oil change and repair of missing part. Michele was very very helpful with expediting my service visit. It was my first experience with westbury service an she made it easier.

faith880

Sep 8, 2015

I came to west bury jeep for the first time to take care of some recalls. The girl who helped me was very knowledgable. She explained in detail why it was important to maintain my car and took her time and answered all my questions. I was very pleased with my experience there.

frank86

Sep 8, 2015

Working with Jeff was an overall great experience. I was able to lease my first Jeep Grand Cherokee Limited through Jeff. He made the experience both easy and stress-free. He always made himself available to answer my questions, meet with me, talk over the phone, etc. He also made sure to give me the best deal possible. I would recommend that anyone that goes to Westbury Jeep work directly with Jeff. His professionalism, knowledge and service is one of a kind.

hellcat

Sep 8, 2015

very helpful and understanding and my car was fixed / I have bought over 7 cars and jeeps from west bury and recommended many friends Thanks Chris G.

leolaj80

Sep 8, 2015

I am a mom of 3 young children. So contemplating wait time is essential when doing errands. I came to westbury jeep with my 3 children and Kelly Cooper was most accommodating. She directed us to the video game area. While eating are bagels and playing we lost track of time and before we knew it are car was finished. I was very pleases with the service I received from kelly. She will be my service person from now on.

Mraluciano

Sep 7, 2015

Salesperson was able to get me the car I wanted at the price I wanted. No nonsense, all extremely professional. My daughter and I love her new car. Extremely pleased.

Fresh716

Sep 7, 2015

Brought my jeep in for service. Been going to this dealer for ten years and I love their service. Drop off and pick up available if you bring your car in for a quick service. Very convenient; Michele was a great help, very nice and attentive!

Ihkez112

Sep 7, 2015

I came driving in for a oil change and they heard a noise that I have been wondering about, they looked at my car right away and got me out in a couple hours, now the noise is gone and I didn't have to come back . Excellent service this weekend by kelly copper And the Westbury jeep employees.

Doccean1

Sep 5, 2015

This gentleman is the real deal. Not only did Joe get me the exact car I wanted, he exceeded my expectations by making sure everything happened in the exact time he predicted. It was important for me to have the vehicle in a certain time frame and Joe really stepped up and made sure everything went smoothly. Great dealership and greater salesman. Much appreciated

Luigif

Sep 5, 2015

Kelly Cooper and the crew at Westbury service are amazing. My ac broke the Friday of labor day weekend, they had the car fixed by the next afternoon. You can't ask for better service.

Seng

Sep 4, 2015

I have been a Jeep owner for a few years now. My whole family owns Jeeps and always work with Anna Manuzzi when we need our cars serviced. Anna is amazing, she goes above and beyond to make sure that everything is done for our cars and she has our best interests at heart. My dad who doesn't like anyone adores Anna and will only work with her. I had to have major work on my car today and Anna was able to have the technicians work on my car and it was available later that night. (Super happy since it is Labor day weekend) If there is one person you want to trust your car with, please choose to work with Anna. She is absolutely the best person to work with! Thank you Anna!

gregkp5

Sep 4, 2015

Kazi was extremely knowledge and helpful in helping me pick out my new car. He made everything very easy and efficient to make the car-buying process go as smoothly as possible. He always responded promptly to any questions I had for him and was always very friendly. I would highly recommend!

CrashnBurn

Sep 3, 2015

Called the dealer and was given an appointment right away with Derrick. The dealership was very busy, but Derrick was able to get my info into the system fast and get me out in less then 15 minutes. He called me a few hours later to let me know my Jeep Rubicon was ready for pick. I'm very happy with my service experience at Westbury Jeep and will defintely use them again.

RexsDad

Sep 3, 2015

I drove in thinking I will have to spend a few hundred dollars, to fix my baby Rex. Yes that's what I call my green giant but thankfully for Mr.Soloman all my baby needed was some loving and an a little tightening on the bolts. Which made sense to me. I appreciate this man for explaining in depth what was wrong...

Mumtaz Ahmad

Sep 2, 2015

Besides very busy dealer, I found excellent environment and my sales consultant Jose is very calm, peaceful and friendly. Through this deal, he dealt me with professional care and responsibility. I must recommend dealer for it's best services.

DJ AJay

Sep 2, 2015

I am amazed at how Mr.Soloman knew what was wrong with my car over the phone. This is truly a dedicated individual who takes 100% pride in his work ethic. Will continue receiving my service here. AJ

gcara

Sep 2, 2015

We have purchased many vehicles over the years and this was by far the most pleasant purchase experience we have had...Amy went out of her way to accommodate us....we would highly recommend her.

Gsharma

Sep 2, 2015

Kelly Cooper did a great job on helping me with my window glass repair , as you can imagine I was quite upset to find my window broken, but she she got me in and out in one day and Even helped me call my insurance company . I will continue to use west bury for there great serviseccrrr

Danno

Sep 1, 2015

Employees don't overwhelm you. I did not feel pressured about buying. Salesman KAZI was professional and knowledgable about the vehicles. Had a deal at another dealership and Kazi came they with the numbers we wanted. 2nd leased car from Westbury jeep and wouldn't be surprised to be back again!

dannyro

Sep 1, 2015

As promised in an earlier review I posted when I ordered my 15 Charger Scat Pack from the factory, I am now writing 13 weeks later to speak to my experience with this transaction. While most people have a 1-2 day transaction period of time for getting a new car, due to my factory order, I had a lengthy interaction with the sales team here (Specifically Kazi). I can tell you that Kazi and I have talked on many occasions. The car I ordered is rare and unfortunately, Dodge is not acting on the potential of making them in higher volumes. Regardless, Kazi communicated with me on a weekly basis and in many cases more than once a week and even once a day. I honestly feel like I know him for a while now. Also, as you can imagine a lot of things change during the time from when an order is placed to when the customer picks up the car (rebates, residual values, sometimes sales reps, etc.). In my case, I was extremely pleased to walk back in and find out exactly what I was told 13 weeks ago was still standing solid this day. The deal was exactly as explained and expected and there were at surprises. I caught Kazi on a crazy day where a lot of people were working with him. But he took care of everything just as expected. I know if he could have built the car faster he would have done it without any questions. I also want to extend credit to Andy and his British accent once again! Everything he said in regards to the inventory limitations and factory order process was also true. I am glad I met him and had the opportunity to see his personal car prior to placing my order. Allowing me to see that car in person was something no one else was able to do for me. You guys are a great team. This was my second purchase from Westberry and as long as Dodge / Chrysler continues to make appealing cars, I will not go anywhere else anymore. Thanks guys!

Steven626

Aug 31, 2015

I went in for a check engine light and the car kept stalling when I used auto start. I received a loaner car as promised. I have a family of 6 and It was smaller than my minivan but they told me they would try to get me in a bigger car if my car would take a long time. Luckily I didn't need it, the second day I got a call from a service advisor saying that they corrected the issues and that they had found two leaks that were covered under my warranty. I was surprised because I didn't see any leaks in my driveway where I always park the car but I was happy that it was covered.

Carguy12008131

Aug 28, 2015

Great service, accommodated my needs. I felt this was one of the best service experiences of my life. Janine rocks. Also I did not feel I was sold service I did not need.

fagle

Aug 27, 2015

Service Adviser Michele Spencer was very professional and fully explained all the work needed for my truck and also all the work needed in the future I believe she is an asset to the Westbury family

Kris109

Aug 27, 2015

I absolutely hate car shopping. I mean, I HATE it. So when our car was wrecked, and we were forced to push up our timeline and buy a new car sooner than we thought, I was crushed. Eugene made me feel immediately at ease. He understood that I knew what I wanted, and he never tried to sway me. Instead he was direct, answered my questions, and helped to make the experience not only painless, but pleasant! ! I will definitely recommend Westbury Jeep!

mattdcohen

Aug 27, 2015

2 years ago I purchased my first jeep from Westbury jeep. I love the car but have dreaded the service. Every experience with the service department up until this most recent one has been pretty bad. In the past I have had to wait over a month for an appointment with a loaner vehicle. There had been very poor communication on the part of my service advisor and management previously.This visit I had Kelly Cooper as my service advisor. She was extremely thorough, communication was great and she was even able to find a service bulletin on an issue I was having that there were unable to replicate. She listened and remembered my issues, she kept me up to date on my car and made sure I was happy before receiving my car back. Aside from a great service advisor, I found that the whole process moved much more smoothly. My loaner vehicle was ready and delivered promptly, the checkout and valet service when receiving my vehicle back was much faster and more efficient than it has ever been. Westbury Jeep, whatever changed, please keep it up!Kelly was stellar!

phillyphresh

Aug 27, 2015

Since purchasing my jeep grand cherokee in 2011 ive been overwhelmed by the customer care at westbury jeep service dept. From the late service hours to the free coffee and bagels. I have had many vehicles before -nissan, chevy, cadillac and none even comes close to there customer service. My service advisor anna manuzzi is top notch, always fully explains everything in detail and approaches everything with a ""can do"" attitude. My vehicle has always been ready on time with a clean wash. Anna has really set the bar in customer care!!!

STERNSTURDY

Aug 27, 2015

I hate writing reviews, but I think this gentleman deserves it. I highly praise him because I am very difficult to deal with and he has managed to make me feel comfortable. 5 STARS TO MR.STEPHON SOLOMAN!!!

tracee

Aug 27, 2015

I had a great experience they really make an afford to work with your budget. The salesman Carl Costa was outstanding. I will definitely come back to upgrade my car in the future.

Hunter79

Aug 26, 2015

The service is the best that I have ever had at any dealership thanks to Stephon Soloman he is very knowledgeable and upfront. Never recommended unnecessary repair and kept me in the loop even when I didn't understand he made sure I did. He has earned my loyalty.

Jadell

Aug 26, 2015

I have always brought my cars to the dealership for service and this by far was the best experience yet, from the minute I walked in Kelly cooper was very helpful and attentive, she even gave me a free car wash. I am very happy with westbury jeep and will not go anywhere else. Thanks Kelly !!!!

Peanut

Aug 26, 2015

Stephon is a true professional that fully explained the work performed and diligently answered all my questions thoroughly. I recommend him and the service center wholeheartedly :) good job!

apags

Aug 25, 2015

I went to Westbury on a Saturday afternoon and left that following Monday in my new car. Krystal Jorge helped lease my 2015 Jeep Compass and let me know everything I needed to do so. There were no hidden fees or things like that. Krystal's customer service was amazing and we asked for her in reference to a family friend who purchased cars through Westbury with her help. Anyone looking to lease or purchase, I recommend asking for Krystal. You won't be disappointed!Worked with Joseph Gillespie as well from finance to help get all the finance paperwork in order. He was very help and quick to respond to my emails with any questions I had. He did everything he needed to help make sure I was able to drive away that Monday with new lease. Very friendly and down to earth.

jr3053

Aug 24, 2015

Michelle Spencer was a pleasure to deal with during our service visit. She was very thorough and helpful. Very friendly, down to earth and great customer service.

Michelle B.

Aug 24, 2015

Hassan was a very amicable sales person and, we felt, very honest and accommodating. We would definitely return to him when purchasing another vehicle. The experience with him was easy and seamless.

Yogaposed

Aug 21, 2015

From the person who directs you into their service lot to the person to whom who pay your bill- the service is outstanding! Kelly Cooper's manner and presence was pure perfection. She was knowledgeable and focused in addressing the recalls, my inspection, a software download, and even provided a brief lesson on adjusting the angle of my steering column. When the work was completed, she met with me, reviewed what work had been performed, explained the charges, and escorted me to the cashier, and then to my waiting car.I've owned Jeeps since 1987 and feel qualified to rate the Westbury Jeep service department the very best!

jeep guy 1234

Aug 21, 2015

My service rep Michelle Spencer, did everything she said she would, and followed up with me every step of the way. I had many things to be worked on when I brought my Jeep in for service, and she took care of everything.I appreciate all her help and the service dept at Westbury Jeep!

Mrmet23

Aug 20, 2015

Service was great! Quick and easy. They had the exact car we wanted in stock. Our salesperson Amy did a wonderful job!!!! I highly recommend buying a car here.

Roman B

Aug 19, 2015

Took my jeep for service and few issues and Kelly Cooper was really nice in making sure all my issues are addressed. She called me and gave me updates all the time on where my jeep was in the process and that was really nice.

Ryan

Aug 19, 2015

I was treated fairly and the whole process was smooth. Daniel Turbeville was straight with me on everything and got me a great deal. It's my second straight vehicle from Westbury Jeep. I'll be back in the future for sure.

Lettice15

Aug 18, 2015

Buying a new car can be a draining and lengthy process but thanks to all of the help I received at westbury jeep I had an exciting experience. The salesman that worked with me "Jeff" listened carefully to my exact desires for a car and he was able to match me up with the perfect vehicle. He wasn't the pushy salesman that I was expecting to get and he made me feel totally comfortable about my decision. Alex in the financial department was very nice as well and extremely informative on many things that I needed to know. The process was very quick and I'm so in love with my new charger!. I have already recommend friends to this dealership.

SergRoza

Aug 18, 2015

Kelly Cooper assisted me and she was helpful and friendly. I am happy with the results and will continue to use Westbury service.Very fast and professional service department. Highly recommended.

Donna

Aug 17, 2015

This was the best experience I've ever had purchasing a vehicle. Jason was really great. He was friendly, professional, knowledgeable, helpful, patient (I asked a lot of questions), and made the process easy and fun. He listened to what I wanted and worked hard to get me the best deal. I highly recommend you go to this dealership and ask for Jason. Thanks Jason, I love my Jeep!

Eddy L

Aug 17, 2015

Stephan Solomon was great ! Knowledgable helpful, would recommend Westbury Jeep Service to allBeen going their since purchasing my Laredo there , will continue using them for as long as I own my JeepEd L

giovanniscafidi

Aug 17, 2015

very good service and very professional guy. Thank you again, very polite and nice guy. Recommending to friends and family, hope to come back soon.

ROCKYRIDGE1150

Aug 17, 2015

I brought my brand new jeep in for service last week for a couple of issues with new jeep , and kelly cooper was great! She provided me right away with a loaner car. My tire carrier had come loose and my fender flares were loose as well which i had installed from rocky ridge and she got the parts and had it fixed in a matter of a couple of days , the last dealer i was going to would have had it for weeks and not fixed it! great dealership experience.

Nina d

Aug 16, 2015

I was well taken care of on several occasions. Stephon was my service associate and he was competent, polite and kept me informed. I was happy with the results and will continue to take my Jeep to Westbury for service.

KCJeep

Aug 14, 2015

After visiting 3 dealerships I ended up at Westbury Jeep, the 4th and final stop. Being treated professionally and with respect, Kazie worked with me for over a week to bring me the best possible deal on the Grand Cherokee that I wanted. The sales manager Andy came over to meet and congratulate me, asking if I was happy. Everyone on staff at the dealership were helpful, professional and kind. That is the experience everyone should be getting when they walk into a dealership and I finally found that at Westbury Jeep.

Judypaz57

Aug 13, 2015

Purchased my 2014 Jeep Cherokee Trailhawk from Joe Seplow a year ago - great experience. Brought it to the shop today for 3 software updates, an oil change, a NYS inspection and to check out some radio issues - Anna Manuzzi assisted me and she was friendly and helpful. All-in-all I am glad I bought my Jeep at Westbury and I love the car!

sax55

Aug 13, 2015

The sales person Jeff Freeman was nice and helpful in finding the Jeep I wanted. He was great at keeping me informed about the buying process and when I picked up my Jeep he went over everything about the vehicle.

devdrive

Aug 12, 2015

I initially visited the Dealership in the Spring inquiring about the Ram 1500 Rebel. However, this model was not available until the Summer.Marcos continued to update me on the status of the Ram 1500 Rebel delivery and this is the reason I am the first person driving this vehicle. I am very grateful for his pride in work and helping me obtain the Ram 1500 Rebel.His knowledge on the vehicle is exceptional.

AG

Aug 11, 2015

I was traveling from out of state, when my new car broke down due to a recalled part. It took them 3 days to get my car into the shop and diagnose the problem. At which point, they told me about the recalled part for the transmission and that it was going to take about a week to fix. This would of been a disaster if it wasn't for the help of Anna Manuzzi. She was very helpful throughout the whole process and thankfully was able to get me into a loaner car so that I could continue my activities around NY. They even finished the work ahead of schedule! Thanks for all your help Anna!

Big Mac

Aug 11, 2015

I stopped by to make an appt for oil change & inspection on my 1 yr old Gr. Cherokee. Turns out...my service adviser (Manny Karamalis) instead took my truck in RIGHT AWAY...and had the services, as well as some factory computer updates, performed immediately. This was done mid-day, right in the middle of 100 other vehicles on site for service (busy shop). In this day & age of "passing the buck", no personal service...I was pleasantly surprised by Manny's interest in taking care of "me" and making me "happy". Kudos to Westbury Jeep for employing a quality gentleman like Manny Karamalis!!!

Robinzone

Aug 8, 2015

Purchased a new Jeep Grand Cherokee today. Our salesman, Jader Reyes, was very professional. Very fair negotiations. I would definitely recommend this dealorship and you should not hesitate to make Jader a manager, should the opportunity arise one day in the future.

Thefixer013

Aug 4, 2015

No appointmet. Just walked in and was met by a salesman in about 20 minutes. Negotiations were fair and friendly and Jader was more than happy to walk me through the proccess. Delivery was a dream in the rain I was shown and helped in every aspect. Oh and my Durango is smokin.

forcarol

Aug 4, 2015

Jeff Freeman is a wonderful representative of your company. His knowledge and concern are commendable. I would recommend him to anyone needing a new or leased car.

Biggs2015

Aug 3, 2015

I purchased my Jeep at this dealer in November. Since that time,my service advisor, Kelly Cooper has answered all my questions and ensured that my questions/concerns were met. I was always given a loaner as promisedand have had all my oil changes at this dealership performed quickly on weekends while I waited. I would strongly recommend purchasing a vehicle from Westbury Jeep and to have your vehicle serviced there.

Mfeehan23

Aug 3, 2015

I am happy with my experience at Westbury Jeep. I walked in late with no appointment and was directed to my salesman Jeff F. He was very helpful and stayed after close to work on the deal with me. Nice guy, not overly pushy or arrogant like many salesman tend to be. All in all it was a good experience, I would recommend Westbury Jeep and my salesman Jeff F. to a friend.

RX350

Aug 3, 2015

Michael Rothstein was so wonderful to work with, this is my 5th Lexus . I love my New 2015 RX350 the color I wanted deep sea mica, the price everything. . Michael did a great job he was nice not to pushy made me a very happy girl.Vehicle brand purchased

Michelle Rodriguez

Jul 31, 2015

The experience I had at Westbury Jeep was an Ideal one. I did my research into other dealerships and found many of the reviews were poor. Having negotiated with other places in the past in truth, this was the best experience I have had to date.They were not aggressive or fast talking, but on the contrary, they took their time and made sure that my needs, desires and expenses all came together brilliantly.I went to Westbury Jeep with my family, just to look at the Jeeps and obtain some information for a future purchase. I was approached by Anthony a sales associate and it was refreshing to meet an easy-going and accommodating individual, with a great sense of humor. His professionalism was greatly appreciated and any reservations I may have had, begun to fade.It did not take long to realize that the staff at the Westbury Jeep were each refreshingly unique with the same disposition, knowledgeable and inviting. Once the vehicle selection was made, I met with Alex the business manager and he was just as engaging and well-informed. He paid a great deal of attention to the details and made completing the process effortless.Today, I do feel as though I joined an elite club. I love my Jeep and have to admit enjoyed receiving a call welcoming me to the Jeep family! My own family is now looking into upgrading their Jeep very soon at Westbury Jeep.I give Westbury Jeep a 10 across the board.Sincerely,Michelle Rodriguez

Sendavideo

Jul 31, 2015

See Yves Dorceus at Westbury he is the best. He treats people with respect and takes good care of your car in a decent amount of time.

2014DodgeDurango

Jul 30, 2015

Kelly Cooper was my service manager. She is wonderful, so friendly and helpful. Although I'm having trouble with my 2014 Durango transmission, it's no reflection of the service. Kat helped me with the loaner car and I was in and out in under 15 minutes total!

James11540

Jul 30, 2015

My 2013 Grand Cherokee needed a new water pump and I decided to have it serviced at Westbury Jeep. Dropped car off Wednesday afternoon, Kelly called shortly after to inform me on the status of my vehicle and exactly what was wrong with it. Thursday morning she called me to let me know that my car was ready to be picked up. Very fast and professional service department. Highly recommended.

Dliz

Jul 29, 2015

I had a great experience with my new jeep purchase.Mike Goldberg was excellent with his service and very knowledgable about the wrangler.He spent lot of time with us and made sure we knew everything about our vehicle.

Alexander

Jul 28, 2015

This service department is unlike most, very helpful staff and wonderful customer service. They are informative as to the status of your vehicle while you wait.

Ed

Jul 28, 2015

Very happy with Service from Westbury Jeep, vehicle had warranty work done and was completed same day. Kelly Cooper was a great service representative of Westbury Jeep, Chrysler Dodge.

ashleylhiggins

Jul 27, 2015

I couldn't be happier with the service I received this weekend at the Westbury Jeep Service center. My 2011 Jeep Grand Cherokee had the brake dummy light ping on when I stopped for gas on my way out the Hamptons for a bachelorette party with a car full of girls and stuff. I don't know the area but was very lucky to be closest to the Westbury Jeep Service center. I left the car in their hands, they helped me to find a rental from the nearby Enterprise location and we were quickly back on our way. They even squeezed in my car for diagnostics and fixed the issue before Sunday when I had to head back to the city. Anna was outstanding - she couldn't have been nicer, speaking to my husband or I multiple times throughout the weekend to keep us updated on what had been found and where the outcome stood. What could have derailed the entire weekend for my group, ended up being remarkably smooth and only cost us an extra couple hours!

toco62

Jul 27, 2015

Great experience with sales rep Allie Molenko. Came into dealership looking for a used vehicle for my daughter. Allie was extremely professional and made the buying experience one of the best I've had at any car dealership.He also took the time to explain everything to my daughter so that she felt comfortable as well.If your in the market for either a new or used vehicle make sure you ask for Allie.

wyd11220

Jul 27, 2015

My husband and I had been thinking about purchasing a Jeep for some time but were hesitant on making the big move. We decided one Saturday to simply go in and take a look at the Westbury dealership that has awesome reviews. When we went in, saw what we would like to have and decided to ask a sales rep some questions, we got Hasan who is by far the nicest and most respectful Sales Rep I have ever dealt with! He is not a pusher but gives gentle nudges, listens to his clients, and works with what you got! He also had us work with Joseph Gillespie over on the financial side whom was also extremely helpful and great! Less than a week later after we did some thinking and analyzing and decided to take the plunge, we left with our new Jeep happier than ever! Will definitely recommend this dealership to anyone who is thinking of making a new purchase. They are AWESOME!

MikesRIdge

Jul 27, 2015

My service advisor, Mr. Solomon, was very attentive and particular to detail when it came to adjusting manufacturers issues with my 2015 Jeep. Great service!

da1rod

Jul 25, 2015

Amy was able to make the purchase fun and exciting instead of a typical deal. She is very knowledgeable and versed of her product. I looked all over for this jeep and Amy and Westbury came through with no hassle or stress. Thanks for the great experience.

hollygirl

Jul 25, 2015

I have had so many issues with chrysler since buying my new dodge ram pick up and dealing with stephon solomon has made the fight a lot easier because i truly feel he wants to do whats right and help us with the issues we are having and i am sure will have more in the future.

dperlow

Jul 24, 2015

My husband and I had the best experience working with Miles. He was knowledgable, helpful and made buying our car a seamless experience! Miles spent the necessary time with us to help us make the right choice. We had gone to another Jeep dealership in the area and walked out due to the lack of professionalism at that site. Coming to Westbury Jeep and working with Miles was a pleasure! We will highly recommend this dealership and Miles to our friends!

Scott1230

Jul 24, 2015

As hectic as it was walking in service department Anna conducted herself professionally. She was always smiling and got my car back in a timely manner.

annifer

Jul 23, 2015

Anna Mannuzzi was very knowledgeable and courteous. She went above and beyond to correct paperwork performed incorrectly by another dealer. The car was repaired correctly and delivered when promised.Anna is a pleasure to work with

303euston

Jul 22, 2015

Thanks-- Check engine light on and oil change .. in and out.. Valets were hustling and freindly too... As the service center was cranking out vehicles..

Frankieambro

Jul 22, 2015

I purchased my 2014 used wrangler from Ali and have to say he was an absolute pleasure to deal with. I first went to another Jeep dealership before Westbury and had a bad experience. I then ended up at the right place at the right time with the right salesperson . Great job Ali!!!!!

Mario

Jul 22, 2015

Having 150 employees of my own its tough to teach them good customer service skills. Stephon Solomon my service advisor is a great asset to your company his level of customer service goes beyond. getting 6 new vehicles since 2010 from your dealership and getting the level of service will always make me purchase from westbury jeep. a big thanks to Tim Doyle as well for returning my calls and making everything right. Thanks again

kevvasquez

Jul 21, 2015

I had Amy, she was excellent, contacted me daily about the worry bout of my car. Explained everything thoroughly. Overall great experience and super happy with my car

betsy1212

Jul 21, 2015

The staff was very knowledgeable and understanding of my needs in a vehicle. They asked the right questions and I was able to choose and own the car of my dreams within my budget.

gerryssr

Jul 21, 2015

I got there by 8:30 and was out by 9:00 for an express lane oil change. I was greeted online by Willie and Manny wrote me up and gave me price and time estimate. My car was finished promptly and the employees were all friendly and helpful.

TGun1973

Jul 21, 2015

Everytime I go to Westbury JCDR for service, they are always helpful and usually get me out in a timely fashion, I love there Express lanes especially when I do not know if I will have the time to make an appointment for little things like inspections or oil changes. My latest experience was no different, even though they were having an issue with correcting my problem, Kelly was on top of the process and keeping me up to date on the progress. I am very happy with Westbury and I will always recommend them to friends looking for a vehicle .

luvmyjeep23

Jul 18, 2015

We had the most amazing experience with Westbury Jeep Thanks to Hasan. He truly listened to our needs and worked well to stay within our budget. We are a growing family of soon to be four and couldn't be happier with our new jeep! Thanks Hasan, we will definitely be returning customers.

Jeaninnet

Jul 18, 2015

This was an awesome car buying experience. No high pressure sales tactics here, they put the customer first. Will definitely think of Westbury Jeep first, next time I purchase a vehicle.

JP

Jul 14, 2015

My experience at this dealer left me unhappy. Their attention and energy to sell me a vehicle was great. I did find the vehicle and the price was right. However, I was not ready to close the deal and left telling him I will return tomorrow. The next day I called him to make the appointment to buy the vehicle and he was very excited for me. As I was on my way there I decided to call him to let him know I was on my way... and he said "I have bad news... I sold the vehicle", I asked him why didn't he call me as soon as he knew this so that I didn't have to drive there for nothing! He said "I was just busy".... so I had to turn back and go home. I feel that after been so nice and professional in selling me a vehicle, he should have been just as professional on giving me a courtesy phone call too to deliver the bad news specially since we arranged an appointment for me to buy the car that afternoon.

wjy1000

Jul 13, 2015

Good service for me! Good experience! Good price! Nice person, always kindly, friendly, effectively. Thanks to Kelly Cooper today! I will do it next time.

vla262830

Jul 12, 2015

I recently purchased a used 2013 Jeep Grand Cherokee through Westbury Jeep and am please to say that this was the best experience to date! This is my third car and the customer service as well as the overall environment of the dealership blew the rest out of the water. Alex or "Allie" Molenko was our dealer and I cannot express how great he was. He made sure all of our concerns were addressed before, during and after finding the car we were interested in. He helped us in every aspect from narrowing down which cars on the lot had all the specs we were looking for, the price we wanted to stay in as well as the overall questions and comments we had on the sale. At the end of the day I walked out with my new Jeep and smile on my face knowing I had such a great experience inside and out. Thank you Allie and Westbury Jeep!

roynisie

Jul 11, 2015

Always nice, pleasant, efficient. Thank you Kelly Cooper for your assistance today. I have recommended my van to many families. I love it. Thanks again.

jeepgrl54

Jul 11, 2015

I had a wonderful experience with Anna Manuzzi and the whole staff at the dealership service center- down to the service men who I saw very only for a short time! I would HIGHLY recommend working with them! They were not only friendly and attentive but also very timely with their work and understanding of my schedule. I worked with many at the service center, not just Anna and was very impressed. I would also like the thank the ladies up front and the Willie who worked directly with the cars in the back. He met me at my car and helped me with every step along with Anna. They treat you like family at this service center and I felt more than comfortable leaving my vehicle with them. I would recommend these people work with hands down! Thank you all so much for your help!

Tony SRT

Jul 9, 2015

Just wanna thank everyone that I dealt with from the managers to the salespeople at Westbury Jeep!!!! Their professionalism was unmatched . This made for a seemless experience!!! Tom Foster and Gilbert Gregory are class acts. Bob Horn is the man that holds everything together. Went out on a limb for me!!!

meltch14

Jul 9, 2015

Just bought my daughter's pre-owned 2011 Nissan Rogue from Westbury Jeep Chrysler. This was without a doubt, one of the most pleasant car buying experiences we have ever had. Alex (Big Allie) Molenko, our Sales Associate was amazing. He went above and beyond what was expected to make us comfortable throughout the entire process. He asked all the right questions and if he didn't have the answers for us he went out of his way to get us the answers. There was no pressure, no gimmicks, just honesty and integrity from beginning to end. I highly recommend Allie and the folks at Westbury Jeep Chrysler to anyone looking to purchase their next vehicle.

KC123

Jul 8, 2015

Leased a fully loaded Town and Country, second time in a year I have been back for brake issues. First time was the booster and it took a week and half to get fixed. VIP experience was suppose to get loaner car. Was told they did not have one available. This time they told me it would cost $1K to fix warped rotors. Car has 14K miles on it. Took it to another mechanic and he gave me a price of $650. Not after market parts. Car buying experience was great, car itself and service center are horrible. Leased the following cars for 36 months 2 Ford Explorers, G37 Infiniti, Honda Odyssey, Cadillac SRX and Honda Accord with no issues. That is why you lease. Would not recommend at alll.

Ewelina

Jul 6, 2015

I just purchased the new Dodge Durango thanks to my sales person Amy Galarza :)) She did a great job and was very helpful, answer my all questions !

ea49

Jul 2, 2015

Anna is a very professional, courteous and accommodating Service Manager. She has been my advisor for both my vehicles for many years and has always been very efficient. She is excellent at her job and deserves to be rewarded for her professionalism and knowledge. I always receive amazing VIP service. I will continue to have both my vehicles serviced at Westbury Jeep. If I could rate Anna a ten, you better believe I would. She is amazing!!!

jruggiere8

Jul 2, 2015

Staff member kelly cooper was courteous and provided excellent accurate service. Service was expeditious and staff made you feel at home. The atmosphere was clean and pleasant

KS86

Jul 2, 2015

I apologize in advance for this lengthy review, but I feel that I should let others know what to expect from this dealership.I was recommended by a work colleague who had already purchased a Challenger from Westbury. He told me to speak with a guy called Andy. I have owned a lot of Mopars in my life and would like to think I know a thing or two about them. I have to say that after speaking with Andy for only a few minutes, I was completely blindsided!! If this guy wasn't British, I would swear he was a direct descendant from the Dodge brothers themselves. It took me all of 10 minutes to decide that I was buying my car from him no matter what. Andy is very technical minded and went over every detail of my Scat Pack before ordering. I was advised that I would have a lengthy wait from the factory, which I was really grateful for, most dealers wouldn't be as honest on the build time, Andy estimated it almost to the day.I picked my car up on the last day of the month, the atmosphere is the dealership is incredible, I can honestly say I have never seen so much activity. My car was in the actual showroom waiting for me with a cover over it. I had to wait a little for the paperwork, but I can honestly say I enjoyed waiting. Tom helped out with the paperwork, he is also a great guy and took the time to go over our contract and explain it in detail.Probably the most surprising part of my delivery was when I was informed that Westbury is the largest Jeep dealership in the world. I can assure anyone that is thinking of visiting this place, that the experience is unparalleled. I will be recommending everyone I know to come here.

Ron

Jul 1, 2015

My experience buying a used VW GTI at Westbury Jeep was excellent. My salesman, Hasan Barakat was professional, knowledgeable, reliable, and comfortable to work with. He was willing to work with me to make a deal we were both comfortable with, responded to all my inquiries in a timely manner, and was attentive to all my needs. My interaction with other staff members at Westbury Jeep were also positive. Their VIP program is a nice perk. And so far, I'm very happy with my VW GTI.

John the builder

Jun 30, 2015

Thanks to Kelly copper for the explant service she gave me. I came in to fix my AC and since I was not able to leave the car for the day at the shop, she really helped me to get out the car as fast as possible. I will absolutely come back to this place if I will need more service. It just pays to drive the extra mile to get there service

Marioquen

Jun 30, 2015

My husband came here to purchase his Ram and was very happy so I knew I'd be satisfied with the service! Mike Mineo was awesome! The whole process went smoothly! Thank you Mike and Westbury Jeep for My Charger!!! I'm in love!!

Steven L

Jun 30, 2015

Wow what an amazing service experience! Kelly Cooper is THE most efficient, knowledgable service rep I have ever met. She made me feel like a true VIP and I knew I was in good hands the minute I met her. If you ever have a problem with your Jeep, this is the place to go and Kelly is the one to ask for.Regards, Steven L

ViennaCarter

Jun 24, 2015

The workers are so kind I Recommend Chrysler to all my friends. The service is great .I wouldn't take my vehicle any were else .

Ccisario

Jun 24, 2015

My check engine light kept coming on and my jeep was there for a few days. I appreciated Anna's daily phone call and she showed extreme patience with my million questions ??

Linda Greene

Jun 24, 2015

Thanks Kelly Cooper for advocating for me. I brought my 2012 Jeep Liberty in for two rear tires. This service center is extremely busy and the size of the lot in which they must maneuver is very small. It amazes me how they manage to jockey all the vehicles they have within one isle that is only wide enough for one car. When I went there to pick my car up, one of the front tires which I did not have changed, was flat. They investigated the cause and found that is was punctured from something on their lot. Instead of repairing or giving me a new tire for that one, they gave me two new front tires free of charge. ALL of the staff that I had personal contact with were pleasant and courteous. I highly recommend this center for all your service needs.

peterj527

Jun 23, 2015

I brought my Jeep Liberty in for transmission service and explained to the service rep, Kelly Cooper, about my situation being without my car for so long of a time while it's in for repairs. Kelly was very accommodating providing a loaner car for me, a Dodge Charger. Thank you Kelly Cooper

RobJeep

Jun 23, 2015

After owning my Jeep Cherokee for 19 years I had to buy a new car. This time I bought a Jeep Liberty. Westbury Jeep has a great sales and service center so I bought the car here. Hasan in sales and Joseph in finance were very friendly and helpful.

RobPT

Jun 23, 2015

Kelly was extremely helpful from the second I pulled up. She called me numerous times to assure me that my car would be done on time. Very personable and willing to go out of her way to help me.