Westside Kia reviews
Westside Kia of Katy offers you the opportunity to find used cars by Westside Kia. Westside Kia is a trusted dealership serving clients throughout Katy, in search of certified used cars. Also, Westside Kia is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Westside Kia to get the affordable car that is right for you.
Location: 23005 Katy Fwy, Katy, TX 77450
Phone: (184) 445-4026
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What’s more, Westside Kia of Katy has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Westside Kia. Check out the listings today to find the right car for yourself. Westside Kia is definitely the best place to buy used cars online.
Hello123
Oct 2, 2016
I have been fooled by the dealer's sale manager twice within a week. The sale manager and I negotiated on the price for a 2017 Kia Sorento over the phone and came to an agreement that I would paid out the door for that vehicle for X dollars. When I came to the dealer to finish up the paperwork and found out that they tricked me. According to the paperwork, the price that we agreed before is not out door price, but it is a a selling price without tax fee, license fee, etc... The next afternoon, the sale manager (same one who I dealt with) texted me said because almost the end of the month, he is willing to bring the price down, he offered me another price X (this time is out the door price included my trade in vehicle), i rejected the offer and made my final offer price Y to him, then based on his text "come get your sorento, you have a great deal" after he received my text final offer. Next evening I came to sign paperwork, and again based on the paperwork, I need to pay the amount that he offered (not the amount that I offered and agreed by him and I even showed him my the text messages). Before I walked out of the dealer building, I shook his hand and told him that you have wasted my time, his replied was "you are also wasted my time". Over all, not to waste your time and money to do business with them (especially with the sale manager who I dealt with). They are dishonest, not a deal keeper, broken promises, not trust worthy.
D Kim
Sep 23, 2016
I just purchased a brand-new Kia Sedona. Rick Hall, Sales representative, provided an excellent buying experience. He's very courteous, quick and reliable. I definitely recommend Rick Hall and Westside Kia in Katy. Thank you very much Westside Kia and Rick!!
Karen W
Sep 13, 2016
I just bought my third car from Westside KIA. Jason Taylor has handled the sale of the last two. Jason is very easy to work with and made the process as painless as possible. Very nice man.
Mike S.
Sep 12, 2016
Sean had me in a 2017 Sportage in less than 30 minutes. No pressure or gimmicks. Very fair sale price and rebates got the price where I wanted it without any haggling. This was a great experience.
Antonio Moreno
Aug 4, 2016
I went to Kia to buy a car and it was the best car purchase experience I ever had. Everyone is very attentive, Luis Espinoza is a great person, respectful, not as many other car salesman's. The GM Fernando Ortiz introduce himself and made sure I was being served well.I highly recommend this dealership and Luis Espinoza.
Edethloff
Jul 14, 2016
No hassle experience w/an efficient staff. These guys went above and beyond to make sure I was happy and received the model that I wanted. Thank you Westside KIA!
Jamonit62
Apr 29, 2016
We made an appointment for 10:00 AM - I don't know why. I don't think they touched our 2013 Sportage until 1:30 or so. They said the diagnostic would take an hour and they would call and let us know. THAT DD NOT HAPPEN!!!! WE CALLED AT 12:30 and then the receptionist told us our "service guy, Rick was at lunch and would be back at 2:30". We finally spoke to someone and they said our car had "lean intake" issues - NOT COVERED UNDER WARRANTY - and the car would be ready at 3:00. They called us at 2 and said - NO NO NO - it's a whole different issue. WORST SERVICE EVER!!! THEY DON'T CARE AND ARE BORDERING ON FRAUD.
Kinnette3
Dec 21, 2015
Walk in one late night and started talking to the first salesman I seen. Gave him all my information and ever time I need to get an update I had to call everyday. After almost a week and talking to a manager he told me he would see what's going on and call me back...and never did. After going through the weekend I finally got in contact with the manager he really didn't have an update... their communication sucks.
Patricia J
Nov 11, 2015
First, they didnt have my car ready for delivery when promised. They gave me a loaner car with a bad tire that blew out on me after about 20 miles. They broke the antenna that they had previously fixed, and never ordered the part to fix it. They sent me home with a vehicle that did not pass the state inspection, and basically said oops. Then after 3 months and 1 oil change, my engine locks up due to sludge build up. Even though the warranty would not cover this because it is due to poor maintenance (before I purchased the car), Westside Kia says that it is my responsibility because I did not purchase a warranty. They did not properly inspect my vehicle before selling it or delivering it. They also did not properly inspect the vehicle they gave me as a loaner. I am very disappointed that they refuse to stand up and take responsibility for their poor service department. The service manager actually stated that he cannot possibly be responsible for every vehicle that comes in!
Benjamincharleschin
Sep 16, 2015
I spoke with internet rep and she wasn't able to help. I asked her to get me a price on my trade-in for a 2016 Sorento and she kept pushing that aside. She lost my business since I purchased a fully loaded 2016 from Fredy Kia.
Janet D
Aug 6, 2015
High Five for Rick Hall and his crew that made this experience so enjoyable! Came in for a used car and left with a BRAND NEW car in less than an hour ! Never thought that can even be possible ! This has changed my mind about buying vehicles in the future, will def be back !! Thank you guys !
Vio Katy
Aug 3, 2015
Ask for Leo if you want to buy a Kia car. He delivered parts to my parking lot and installed to my new Kia Soul. That's service! Always do maintenance there, the service is good.
Tracyj
Jul 9, 2015
I have taken my Soul in 3 times for the same issue (very rough downshifting when slowing and braking). First visit, they determined the brakes were fine. (Yes, they were, but that was not the issue!) second visit resulted in a new transmission, but did not solve the problem. The result of the third visit is that "the official position of the dealership is that there isn't a problem." The car handles markedly different from the way it did several months ago. It does not feel safe. Even my granddaughter notices, and she doesn't want to ride in it. And you do nothing. So, Kia, I'm guessing that it is perfectly ok for your wife or child or grandchild to drive or ride in an unsafe car. Want to buy one? I'll sell you mine.
Jason Wong
Mar 14, 2015
I just purchased a 2014 Sportage SX AWD. The sales people, Rubel, Rick, and Benny were courteous and quick. I received a great deal on the Sportage and a good trade in price for my vehicle. We were done with all the paper work and everything in just under an hour. I highly recommend Westside Kia to anyone. Thanks a bunch!
Eugene Lee
Mar 14, 2015
IF YOUR LOOKING FOR A QUALITY KIA DEALERSHIP THEN WESTSIDE KIA IS THE SPOT TO GO..THEY ARE VERY HANDS ON AND DETAIL ORIENTED FROM BEGINNING TO END. IT WAS JUST AWESOME. RICK HALL WAS JUST SUPERB AND ANSWERED ALL MY QUESTIONS THOROUGHLY AND WAS VERY DETAILED. ALL THE SALES PEOPLE WERE SO NICE AND HELPFUL AS WELL. I WILL BE REFERRING ALL MY FRIENDS AND RELATIVES TO WESTSIDE KIA IN THE FUTURE.DONT JUST SETTLE FOR ANY ORDINARY SERVICE..GET HONEST AND QUALITY SERVICE FROM A VERY REPUTABLE DEALERSHIP..THATS WESTSIDE KIA IN KATY.
Diane
Sep 23, 2014
It all started with my 2009 KIA Spectra, then the KIA Forte, and now I am The Proud Owner of a new 2015 KIA Optima !!! Thank You Westside KIA for another awesome experience!! I Will definitly keep coming back and send everyone that I know to you guys !!
Jena
Jul 22, 2014
Thanks Rick for a great buying experience! I will definitely recommend Westside Kia. Love my new Sportage
Diane Stout
Apr 18, 2014
I have been looking around and shopping online for a New Sorento for the longest. By far, the price that I got online from Westside KIA was the lowest between all the competitiors! I live in the woodlands and I decided to drive down to katy, and it was worth it !!! I was in and out of Finance within 30 mins !!! Thank You Westside for making this as easy and smooth as it can be !!
Janet
Dec 5, 2013
I have been wanting to get into a KIA Sorento for the longest and I am glad I stopped by Westside KIA last week !! Even though I drove several of them, I was out of there within ONE HOUR !!! :) Really friendly staff, my sales guy was awesome, and even the finance guy (Wally) explained all the paper work to me like no other finance guys have ever done to me before ! Thank You Westside for a pleasant experience, will definitly refer you guys to all my family and friends!!
Jess
Aug 29, 2013
From the moment I inquired online about the 2013 KIA Soul, I got the perfect assistance anyone can ever imagine from a car dealer. Rick made the process so simple and quick !! I can say that I purchased my 2013 KIA Soul via text messages and emails !! Rick was able to get me a price lower than everyone else in the area and got me in and out of the dealership within 30 mins !! Westside KIA is the place to shop for a New KIA !!!
Diane
Jun 22, 2013
This is the Second purchase for us in less than one year from Westside KIA. We currently own a 2013 KIA Optima and a 2014 KIA Sorento. Cannot be more satisfied. Great and friendly staff, smnooth and easy transaction, no haggle nor back and forth games. I do recommend Westside KIA, escpecially Rick Hall to everyone in the market for a new KIA.
Audiel74
Jan 20, 2013
I took my car for a recall and left the dealer with a kick in back bumper. Management refused to take any responsibility of their acts. They alleged that my car was damaged before service but, they have no prove of that because they did not noted on the inspection sheet. My mistake was not inspected my vehicle when service was completed thinking I was making business with honest people. Westside chevrolet has the worst customer service they don't even say "hi" unless you say it, this is how bad they are. I do not recommend any body to have or visit this place for your car service.
Ms Ladybug
Jul 26, 2012
I have had to use this dealership for parts since we live in katy but this one man has been unfriendly and nasty every time i have visited the dealership. I honestly think he has a problem with women and treats them badly. On my last visit the service person i dealt with after talking with Able was great and made a bad situation better. I would not recommend anyone deal with the parts department. Myself i have decided to drive down Katy Freeway and use the next Chevy dealer for all of my parts needs.
PAUL_E_C
Feb 6, 2012
My girlfriend and me were looking for a car that was on their lot and was also advertized in the paper for about $16500 when we got there they set us up with a guy that barely knew his stuff and when we finally got to the car we were looking for the sticker price was about $19500 we test drove the car my girlfriend liked the car. Then we started the negotiation portion. They tried to stick with the sticker price and when I offered $16500 for the car the sales manager came over and tried to sell the car for $19500. I explained that I was not going to pay more than $16500 for the car because it was advertised at $16500 in the paper. He then began to insult me and my girlfriend. Then the sales manager started cursing and calling us outrageous, and unrealistic. At that moment we got up and left. That was the worst buying experience I have ever had... THE WORST!!!!!!!
hdnguyen
Jul 3, 2011
I would never recommend this dealership to anybody! They operate on what I would call a "bait and switch tactic." I email a quote on a base optima ex online and Rick Hall gave me a really good price $21,550. I drove over 40 miles to Westside Kia and Rick told me that he didn't have the car that I wanted. He insisted that I test drive the one with the navigation and technology package and if I like it he would give me the internet price for the car. I test drove the car and he gave me the sale price of $27,987 which Rick said he sold it to me for $200 less than invoice. I found out later that I had paid over MSRP because at that time there wasn't a car price sticker posted on one of the car's window like they normally do. I will never buy from this dealer again. Stay far away from this dealer!
fishook
May 4, 2011
I took my truck in for service and they couldn't fix my two issues and actually made one worse and when I answered unsatisfied on the chevy survey it some how became my fault! Then they refused to service my vehicle after that. The worst service and William the S.A. Is the worst to deal with. Do not ever go here even to buy one!!!
What’s more, Westside Kia of Katy has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Westside Kia. Check out the listings today to find the right car for yourself. Westside Kia is definitely the best place to buy used cars online.