Wilde East Towne Honda reviews

Jen

Nov 28, 2016

Excellent service, friendly, outgoing, knowledgeable sales person. Veli was very patient and answered all of our questions . He made sure we understood everything he was doing.

JessiJ

Nov 26, 2016

I would recommend Veli to anyone! Great guy and very personable! Does an excellent job educating on you each vehicle and helps get you into vehicle that best suits your lifestyle. If you're shopping at Wilde Honda in Madison, WI ask for Veli Deshev.

Russ

Nov 26, 2016

This was our 4th vehicle in our family purchased from Wilde & just can't say enough adout Veli & all of the staff. Always feel comfortable going in there. Also a great service Dept.

Skr2

Nov 26, 2016

When we went to Wilde, we hadn't purchased a car in 15+ years. Having Jeremy as our salesperson was exactly the best experience we ever could have had! Not only was he very experienced, but he was very personable and funny. He has helped us through the entire experience, step by step, without any gimmicks or pressure. I would send anyone to work with Jeremy for his knowledge and personality as well as his willingness to not just sell a car but to make the whole process positive. Thanks, Jeremy!

jewls9953

Nov 23, 2016

I worked with Jeremy Martin to purchase my Honda Fit. He went above and beyond to answer all of my questions and make sure I felt great about my purchase. I would definitely work with him again!

jbillz1

Nov 22, 2016

I gave them the Best rate as possible because, i didn't feel like someone was just trying to sell me a car, But reallyed cared about my need as a person

Jorge

Nov 22, 2016

I am so happy with my new car. The service was great. All the staff were so nice. The office environment luce good. The location and installations are comfortable.

Kirktr7315

Nov 22, 2016

Every time I asked a question he had my interests in mind. Tried to explain each question in terms that I followed. I felt he understood my concerns , and his followups were right on!

Cheyenne123

Nov 21, 2016

Jerry was wonderful throughout this buying experience. This was my first time buying a car and everything was a little confusing, but Jerry did a great job at explaining things in depth and making them easy to understand. He made sure my needs were met in my purchase and overall he was great! Chris was also awesome with the finance portion of things. His positive attitude was very appreciated!

umgoblue1997

Nov 21, 2016

I purchased a Honda Ridgline from Wilde East Towne Honda. I am very pleased with the vehicle and everyone was great. Thank You Jerry for all your help!!!

Feelsafeontheroad

Nov 19, 2016

No pressure sales! I wasn't pushed into getting something I didn't want or need. They had a nice array of models and prices to choose from. I had my ideal car pictured in my head and I ended up getting matched up with a Honda pilot. I couldn't be happier.

jbacon

Nov 19, 2016

I had a great experience with Conor in the used car department. He was candid and put up with hundreds of my questions - got me into the car we wanted and gave us a good deal. I'm several months after the purchase and still happy - Conor took all of my follow-up questions. Great experience by everyone at the dealership.I encourage anyone to include Conor and Wilde East Towne in your search for a Honda or any used car.

Swenson. Nels J

Nov 18, 2016

Really appreciated the low key approach of the sales staff at Wilde. Very polite and capable. Answered questions and showed features and differences well. Very enjoyable experience. Would highly recommend visiting this dealership!

Photokiller

Nov 16, 2016

Professional, responsible, fast. I had a very good experience working with Alex Kliuchka. Recommend him. I'm happy with my recent purchase Honda Accord Sport. .

Cadlab14

Nov 16, 2016

Laura and Karen did a wonderful job helping me decide on my new car. I would definitely refer my friends to visit there when looking for a car!! They both where very friendly and answered all my questions. It was nice that I was able to get everything done there like license plates, interest rates, insurance etc defiantly saved time. If I am looking for a vehicle again that will be my first stop.

Clhuhn

Nov 15, 2016

We've used Wilde East Towne service before but had never bought a new car since the dealership was built. We had an awesome experience from the car selection to the trade in to the instructions on how to use all the new features. They have a wide selection of vehicles and nice, helpful staff.

Mda72

Nov 14, 2016

Josh went above and beyond to make sure we understand the process of getting our new car CRV-Touring. Since we are deaf, he took time to make sure we follow everything. He even had a splendid idea of putting post-it notes on important features in the car so we understand how to use them. We were thrilled! Everyone at Wilde East Towne made us feel very welcome including Peter Wisnieski who knew sign language.

Norag

Nov 13, 2016

I was looking for a new or nearly new vehicle and we received immediate service and test drove several vehicles. All of our questions were thoroughly answered. Our salesperson Conor was both knowledgable and personable. At no time did we feel hurried and felt like we were able to make a good choice.

minivan mom

Nov 11, 2016

Was just looking to see what was available in the features I wanted on a minivan. Laura researched what I was looking for and found one.

C H

Nov 11, 2016

Samir, treated us with the utmost respect and really took his time dealing with us. :) Wilde Honda will be our preferred dealership from now on. Also kudos to the finance team! Thank you Samir and the entire Wilde team!

Bajwa

Nov 10, 2016

I have just purchased a minivan from Wilde East Town Honda. Samir was very helpful and courteous. He made the whole buying process really easy. I highly recommend him and I w'll definitely come back for future purchase.

Chris Troge

Nov 10, 2016

I found a great deal on a used FJ Cruiser via cargurus.com and inquired about the vehicle using Wilde's website. Chuck followed up within a few minutes and I was able to quickly set up a time to come test drive the vehicle. Chuck texted me the next day confirming that the car was still available ready to be test driven. When I arrived at Wilde, the FJ Cruiser was sitting right in front of the dealership and ready to go. Chuck answered every question I had and was able to work with me negotiating a trade-in value for my Cadillac. Not once did I feel pressured by Chuck to purchase the vehicle, which is common at other dealerships.

Bill Daly

Nov 8, 2016

Working with Joshua, Phil, Chris and the Honda Dealership was overall quite a fun experience. From the initial phone call and discussion, to the eventual negotiations and working out the finer details, it was ultimately a brilliant experience which had me driving away in my new Honda Civic on the same day!!

TDKD

Nov 8, 2016

Samir did a great job helping us find the right vehicle for our family. We came in looking to buy used but then opted to go new after discussing options. Couldn't be happier with our decision and experience at Wilde East Towne Honda.

Stephanie Moreno

Nov 7, 2016

I appreciate how this dealership and Brent were in tune to what I was looking for. I never felt any pressure to purchase but am sure glad I did.

SaraOTuttle1721

Nov 6, 2016

I went into Wilde on Saturday Nov 5th with the original intent to just refinance the 2015 Honda Civic I had bought in July 2015. I was working with Renee Skow as my salesperson and Steve Skow as my finance guy. Well it turns out that refinancing the 2015 Civic wasn't happening due to a body trim style change as Honda no longer makes the trim style the 2015 car had. So Steve asked if I may be interested in refinancing into a newer 2016 Honda Civic. He never pressured me to do that and I knew I could just walk out with what I came in but I'm always willing to listen so as I test drove a 2016 Civic; Steve worked on a financing package. He came back with an impressive one; got my interest rate down from double digits on the 2015 car to single digits on the newer one saving me thousands in interest payments if I had kept my 2015 one. So I was sold and the new 2016 Honda Civic is a beauty to drive too :) Wilde continues to exceed my expectations every time I go there so they have absolutely earned my business for life. Steve is a huge asset to Wilde; he really goes to bat for the customer to get them a great deal. Renee is new but she was such a pleasure to work with and I know she'll be an excellent salesperson for everyone that comes in. Thank you again and until next time!! :)

Vandad

Nov 6, 2016

Everything went flawless and even got a rebate for our tires. Service advisor called us right away so we wouldn't miss a 4 tire rebate, that's service!

Schuppener

Nov 4, 2016

I recently purchased a 1-owner 2011 Ford Fusion SEL. Leticia and Shawn were awesome. Very friendly and a pleasure to deal with. They have a large selection to choose from and price their inventory at good values. They were able to offer all the information that I asked for including service records on the used car I purchased. The whole process was very easy and quick - no stress at all. Karen made the paperwork at the end very easy to handle. Free car washes for life with the purchased vehicle is totally rad! I will definitely visit Wilde East Towne Honda the next time I am in the market for a new vehicle.

Morrison Family

Nov 2, 2016

I would like to thank Brent Alexander, Phil Hogans, Karen Hardrath, Syed Zaidi, and Michael Owens. You are all truly awesome, It was a great team effort. Between my wife and I we have bought 6 cars from this dealership and referred several other members of our family to buy cars here. Each experience is better then the last. Brent and Phil always seem to have our back and our best interest at heart.The Morrison family

Jump42%

Nov 2, 2016

Things went great. It was fast and smooth,no rushing or pressure. I was met at the front door when I arrived and was taken care of.

KL

Nov 1, 2016

I was recently in the market for a used Pilot and began my search online. I participated in an online chat to get started, which was followed up on by Samir. He answered all my questions, and didn't push me into a vehicle, but supported all my decisions. In the end, I ended up with appropriate financing of a great vehicle. He really knew his stuff too, so I knew how to use all the great features of my new vehicle.

Kwindmoe

Nov 1, 2016

Everyone was nice. We were able to ask lots of questions and get them answered. We had an adeqate amount of time to test drive and make decisions.

new cr-v

Nov 1, 2016

Josh Campbell did a great job during my car buying process. He went above and beyond to make sure my experience was as stress-free as possible. Josh was knowledgeable and helpful throughout from the initial inquiry to purchase. The entire staff at Wilde East Towne Honda displayed a positive and welcoming atmosphere. Job well done by all.

sammielee89

Nov 1, 2016

I have been working with Wilde since January and have had nothing but excellent service there. I went in with a simple question regarding my current lease and ended up leaving with a new 2017 HRV. Even though I spent probably 4 hours at the dealership I was well entertained and taken care of. Josh was great to work with as was the whole Wilde team. I have recommended and continue to recommend Wilde to anyone with vehicle needs.

John Walcott

Oct 31, 2016

We've gotten to know Samir and some all the staff at Wilde East Towne Honda over the past few weeks. We are very impressed with their professionalism, their desire to meet the needs of our family and have impressed us in every way. Samir had been our go to guy and have already recommend Samir and Wilde East Towne Honda . We're looking forward to a long term relationship. In the same time frame we purchased a used Honda product nearby. The other company made a sale, but did not gain our trust. The other dealers idea of preping a vehicle for sale didn't hold a candle to Wilde's. Thank you Samir and Wilde East Towne Honda! We will be back.

Tyangd

Oct 30, 2016

Been a positive experience at Honda dealer. I got what I came in looking for. Although little upset with the trade in outcome. BUT all in all it was worth trading in GMC Terran for Honda CR-V.Thanks

Holly

Oct 29, 2016

Went into Wilde Honda to look at a car I found online. After setting up a appointment with Alex Boeger we were pleasantly surprised at the great customer service from him and chose to purchase the vehicle. We worked with Ed Collins on the financial end of things and again very pleasantly surprised with great customer service again! Both my husband and I would not hesitate to recommend Wilde Honda to our family or friends. Very friendly and courteous!

Annalise

Oct 29, 2016

I can't say enough good things about this dealership- everyone is amazing! I had been emailing with Shawn periodically for months after looking into trading in my Honda Civic and upgrading to a luxury car. Once I finally made up my mind on what I wanted, I met with Peter W. and Shawn while at Wilde for an oil change. Peter W. searched and found me a Mercedes with the specifications I was looking for (I'm picky!) within a week or two. Once the car arrived, Shawn worked with me tirelessly in order to make it all work for me to be able to get out of my lease early, and into my Mercedes! Shawn truly went above and beyond to make this my best experience in purchasing a car- hands down. I didn't have to deal with the usual drawn out process of a pushy used-car salesman, which was SO refreshing. I actually enjoyed the process of getting a used car! Alex B. was my salesman on the day of purchasing my car. I was very impressed by his professionalism and service- he may look young, but don't let that fool you! Ed did my financing, and was incredibly nice and down to earth. Thank you Wilde East Towne Honda for making this whole process so easy and enjoyable.

DrTom

Oct 28, 2016

I recently purchased a used vehicle from Wilde East Town Honda and I was incredibly satisfied.Samir Karimi and Shawn Stittleburg were both excellent to work with. Both Samir and Shawn went out of their way to help with the decision making process as well as assistance after the sale. They were both very friendly, professional and not at all overbearing or pushy. I'm happy to say that not only did I get the car I wanted at the price I was willing to pay, I also feel as though I gained new friends in the process! Thank you both for everything. I will definitely purchase from Wilde again!Dr Tom

Adventure Trucker

Oct 26, 2016

Jeff Davis made a Ridgeline RTL-E become a reality for me. His efficiency and follow-up were the best I have ever experienced. This dealership met my needs when another dealership was not able to.

Timothy1964

Oct 26, 2016

I stop by to look at vans and I felt like I was treated like a King. I found the van I really wanted and Josh Campbell help me make my Dream come true. I feel like he is a no.1 salesperson and he really made me a happy person. And Cheryl Romo is a wonderful Service Advisor, she was always there to answer any questions I had about my New Van. They were both very helpful and nice people to work with.

Lsm

Oct 26, 2016

Chuck Larson was fantastic. Very knowledgeable and friendly. He was very busy the evening I walked onto the lot. He made time for me and constantly kept checking on me. I love my RAV4.

HRV2016

Oct 25, 2016

Josh was a wonderful salesperson and answered all of my questions, made himself available to me whenever it was convenient for me, and really went above and beyond. The whole process was easy and enjoyable. I would absolutely recommend Josh and Wilde East Towne to anyone looking to buy a car!

jessica1382

Oct 25, 2016

Mike was great. Management was awesome as well. Everyone helped me feel more at ease with such an important and large purchase for my family.

TC

Oct 25, 2016

Mike was terrific! He answered all my questions on the new Ridgeline. He was well informed,courteousand above all made me feel comfortable. When it came time for negotiation Mike handled that in my favor as well.Sometimes at a car dealership, sales people who aren't directly dealing with you can be alittle noisy and disrespectful. That wasn't the case at Wilde Honda. Overall the environment, though busy, was quiet. That made for a positive experience.

brystangel

Oct 24, 2016

I would recommend this dealer ship to everyone. They were easy to deal with and very personable. Working with their sale consultant, she was very knowledgeable about the vehicles I was looking at, and friendly to talk too. Their financing was very helpful on finding the right warranty for my vehicle also.

WBDon

Oct 24, 2016

I just purchased a Certified Honda Odyssey from Leticia and got a great deal. There was one item that needed replacement on the van and she ordered the part for us. It arrived in less than a week and we went in to get it installed. When we arrived on a Saturday at 3:56 p.m. we found out that the regular service techs went home a 4:00 p.m. The Service Manager immediately checked to see if she could catch one of them before they left. One super-helpful tech gladly stayed late to install the new part. They went the extra mile for us and we greatly appreciated their effort because we live about 1 1/2 hours away from Wilde. While I was waiting for the part to be installed, I checked out their "Green Roof". Besides its beauty, it showed that Wilde goes the extra mile for our environment as well. I'm a convinced Wilde customer who will always come back. Thank you, Don

Jeepowner

Oct 24, 2016

My experience was God given. I brought my family and they had an exceptional time; yes while the team was helping me negotiate a car deal. There was a special event with a: zoo showcase, safety information, food, and bouncy play attractions. The team was friendly and walked us through every step...

Meow

Oct 22, 2016

Job well done! Conor was very nice and great to work with. I would recommend him, it was a good experience.i got a new Honda Civic

timibe

Oct 22, 2016

I was impressed with the service I received at Wilde East Towne Honda in October 2016. From the moment I walked in the door until I drove out in my pre-owned Honda Odyssey. Everyone I dealt with was cheerful, patient and professional. I have been a Nissan owner for over 30 years and Honda may have won me over for the next 30 years. :))) Thank you so much Alex Boeger, Karen Hardrath and Shawn Stittleburg for a great experience in car buying.

JMorrow-Madison

Oct 21, 2016

I am extremely impressed, and truly grateful for the great experience I received at Wilde East Towne Honda yesterday. 10/20/2016. The process was the smoothest I have ever had, and feel I was almost treated as family. Alex and team were amazing and Steve in finance was so easy to work with and so thorough. I am definitely a customer for life. Thank you Alex and team!

Margaret Schaff

Oct 20, 2016

The staff were very friendly, and listened to what I was looking for in a used car. They made the process very painless, and I did not feel pushed to purchase anything I did not want. Plus, I get free car washes for life!

Nickole CHINN

Oct 20, 2016

Joshua cared about my thoughts and feelings about helping me find the best deal that was manageable with my income that i was 100 % satisfied with., i would recommend Joshua to all Honda Costumers because he do his best under any circumstance to help you leave without doubt that he will do all that's in his power to get you in the car that you desire...go check him out you will not be unsatisfied...thanks Josh.., you cool Dude.., i love my 2017 Honda Accord Sport my fiance' is thinking bout coming to talk to you now.. he loves how you help my situation....

Dh123

Oct 18, 2016

I would HIGHLY recommend Chuck Larson. He is knowledgeable, communicative, personable and overall gets the job done. I will be recommending Chuck to all my family and friends Thanks

Jeri Parrott

Oct 14, 2016

I have been looking for a car to replace my 2015 VW sport wagon diesel. I stopped by and met LeticiaAcosta. I was simply shopping and told Leticia and was treated with respect. Came back a number of Saturdays to test different cars. Leticia treated me with warmth and respect each time I came by. Last night I finally came in to actually buy a car. I was then introduced to Ed Collins. I liked him immediately.Not only are Hondas great cars. Wilde has hired the warmest people, who know what they are doing.

SDM

Oct 13, 2016

My family was leasing a 2015 Honda Odyssey from a dealer in the MKE area. I bumped into Michael Owens, a salesperson for East Towne Wilde Honda, about a month or so ago and he asked me if we would be interested in upgrading our regular 2015 Odyssey for a 2016 Odyssey Elite for the same monthly lease payment. I said, are you kidding me? That's a no-brainer! My wife seconded the sentiment. As if that were not enough, Michael Owens personally delivered the new 2016 Odyssey to our home, which is over an hour's drive from the dealership. That's right, he literally pulled the car into our garage in the evening hours on a Monday night. He then spent about an hour with us telling us about the new gadgetry in the 2016, and answering all of our questions. He then jumped into the 2015 Odyssey and drove it back to the dealership. This was, by far, the best car sales experience I've ever had. Thanks a ton to Mike and ETWH.

Mady2000

Oct 11, 2016

Samir was kind and patient. He helped us find the right fit! We had to visit a couple times and we didn't feel pressure to make a quick decision.

Chuckaroo

Oct 11, 2016

We weren't sure if we would buy a new suv when we arrived at the dealership but we did. Why did we doubt it because we had 75,000 miles on our 2014 CR-V plus a lot of hail damage and still owed quite a bit on it. But Michael Owens didn't mind and gave us a great deal so we drove away in a new cr-v that night. Thanks Michael you are the best auto sales guy my wife n I have every had. I will no doubt come see you when we need another car.

Bobby9397

Oct 10, 2016

I went to Wilde to get out of a car which I had just recently bought beginning of the year then I just wasn't happy with and they were nice and friendly they helped me get me a good deal on a new car. Expecially in my salesperson Michael Owens did a wonderful job helping me find the exact car I wanted.

HappyOwner

Oct 10, 2016

We brought out Pilot in for a small paint repair on the hood. We thought it would take some time to get it back, so we tried to schedule a drop off and set up a loaner car. We really didn't want to be without our new car for long though. Michael Owens (our awesome salesperson) was VERY helpful in getting things scheduled and even met me in the Service Department and drove our Pilot over to the body shop himself! Elisha Lone set up the repair for us in the system and we extremely accommodating to my tight schedule. Long story short, we thought the hood would have to be repainted, but with the team at Wilde was able to get a quick review and repair at the auto body shop without having to do any major work. I got the car back within an hour and it looked great. Elisha even left the work order open for me to have a couple of days to be sure the paint stays looking great! Awesome job of customer service by both Michael and Elisha. I am very happy with my first service experience on our new Pilot!

1985Bears

Oct 8, 2016

This by far was the best purchasing experience i've ever had, this deal was totally done over the phone and all i had to do was pick up my 2017 Honda Accord Sport CVT. The experience was so unbelievable, that i find myself looking out my window at the sharpest vehicle that i've ever owned to make sure that it's not a dream lol. Phil Hogan and Michael Owens remind me of 2 NBA Hall of Famers, Phil took the ball out and brought the ball up court and hit Mike with a crisp pass and we scored. Customer Service is very professional and personable. I am very big on customer service and it was good to experience it in this day and age. Everything that these gentlemen said, they did. it was so sweet, that at first i didn't believe them lol. Let's just say because of these two and the rest of the staff that participated, i am officially a Wilde Honda East Man!

Will never be your customer

Oct 2, 2016

Josh made it easy for me to decide to go elsewhere and not ever come back to this dealership. Rude, arrogant and ignorant. Assumed I did not do any research and came to buy a car on the spot, which actually wasn't even on the lot. Thought he could tell me anything and I'd buy it. LOL. Think again, Josh. The disrespect and attitude you gave me at the end for not buying a virtual car convinced me to stay away from Wilde Honda for good. Silly me thanking you for your time. You should be thanking me for wasting my time watching you playing your stupid salesman games. So obvious and dumb. Good luck earning your paycheck with this level of customer service!

Hunter1

Sep 30, 2016

Everyone starting with the sales person to upper management was working hard to provide my with the best possible price. Vehicle had minimum damage (two dents) to the driver side doors. Being a used vehicle, knowing it will not be perfect at any time like a new one would be. Wilde management and I came to agreement on price adjustment for the repair. Very pleased with financing people that got the lowest rate for the remaining amount after paying half on the agree price.Good job goes to the detailing team, the vehicle was presented clean top to bottom.I would expect the service department will be equally as good.OVER ALL A GREAT EXPERANCE. THANK YOU!!!

JDow

Sep 30, 2016

No pushy salesmanship! Great experience and we got a good deal. Samir was very pleasant and worked to get us a good deal. Thanks for the new car!

Nikkos

Sep 30, 2016

I've giving the 5 star rating because the dealership and it's employees were very helpful and made the process extremely easy for us in buying an car with a trade in. Took most of the work out of the process for us.

Soccer13

Sep 30, 2016

I was in search of a Chevy Cruze with all of the options. I found the car online and when I showed up I was met by Samir in the lot. He did try and push me to purchase a different car all he asked was if I wanted to test drive it. He was honest about everything and worked hard to get he best price. I walked away as a satisfied owner of a Chevy Cruze and a happy customer courtesy of Wilde Honda.

Andypcow

Sep 30, 2016

I went in looking for pricing on both used and new cars. Got some very helpful advice on financing. Will definitely be making a return visit, and will definitely be letting my friends/family know how pleased I am.

Behrens

Sep 30, 2016

Chuck Larson went above and beyond to make the perfect fit for me! Added bonus is the rest of the staff that is so attentive. They really care!!

Catlover333

Sep 30, 2016

I had heard about Chuck from a friend who recently purchased from him. Even though I was just looking at the time, Chuck gave me lots of information without being too pushy. I have had a lot of salespeople rub me the wrong way in the past, but I look forward to working with Chuck on finding the perfect vehicle for me and my husband.

Alan Michael

Sep 29, 2016

My family and I are thrilled with the purchase we made at Wilde East Towne Honda. Our vehicle (2016 CRV) was the perfect choice for us. They made it fun for our kids during the buying process and did such a great job making us feel like family and that our voice mattered. The knowledge of the staff and the ease of the process are what makes this a preferred dealership for my wife and I. This was our second purchase from this dealership and we continue to come back for our free car washes. We look forward to working with them in the future for our next vehicle upgrade. Keep up the class act! Thanks for such a great experience!

Bernie

Sep 29, 2016

My husband and I have always bought used vehicles. We went car shopping at several places, looking at used, but also inquired on new vehicles. Wilde Honda was our third stop. I contacted Leticia back in April by e-mail and told her that I was possibly looking into buying in the future. Leticia was prompt on returning my e-mails and I never felt pressured by her into buying back then. Fast forward to September, I contacted Leticia and asked her if she remembered me contacting her in April about a vehicle. She said yes, and I said I think I am ready to look at vehicles now. We stopped by Wilde and she asked what I was looking for. I told her a CR-V, but FWD. At first, I was uncomfortable and unsure if I was really going to purchase a new vehicle, remember we have never purchased a new vehicle before. Leticia asked me what I was looking for in a vehicle. I told her a couple of things I wanted in particular. She found what I was looking for and said it literally just got off the truck. She brought us down to the shop, where the car was just getting inspected. The car was still partially wrapped! But I said I was still unsure on a purchase. Again, Leticia still did not pressure us. After two days, we contacted her and told her we would like to buy the car from her. Leticia answered all of our questions and sat in the car with us and explained a lot of the features of the Honda CR-V. She also took the time to set up both of our phones before we left.We had an excellent experience at Wilde and will recommend them to friends and family.

Clarissa

Sep 27, 2016

My experience with Wilde East Towne Honda was positive from start to finish. Mikel was very knowledgeable and answered all my questions. I never felt pressured at all during the process. Steve made the financial aspects of buying a new vehicle stress-free as well. In the end I walked away with a CR-V I love. I would definitely recommend Wilde.

Vrooom2016

Sep 27, 2016

I initially started out with a quote from the Costco Auto Buyer's Program which would have knocked $3,000 off the MSRP of a new 2016 CRV. I fully intended to buy by car at that other dealership that starts with a "Z," but I figured that I should look around at another lot to know my options. So, I started out at Wilde, and Josh Campbell came out to talk with me and give an overview of the CRV. We took it on a quick test drive, and then I tried to bargain him down. I pulled out the quote from the Z. dealership, and he--with his manager's approval--beat it by $400. Josh was very professional and pleasant throughout my negotiations, but I decided to walk off the lot without buying since I still had an appointment at another dealership the next morning.After going to the other Z. dealership, I came running back to meet with Josh. I called him and asked if Wilde would still honor the quote that they gave me the previous day, and he said yes. The person I was assigned to meet at the Z. dealership was very old-school and hard core; he used every trick in the book to make me feel like I was being unreasonable and that he couldn't sell me a car at that price. Then he mentioned raising the service fee to match Wilde's and taking away the heavy-duty mats that the car is supposed to come with just to match the Wilde price. Basically, I would have gotten a worse deal at Z. than I did at Wilde. More than that, I didn't like how the Z. salesperson treated me--he basically came out and said, "Hey, don't bother making that call to Wilde; just leave my cubicle and go there. I don't think that Wilde will honor a quote made in red pen on a piece of paper, but feel free to come back if I'm wrong." I didn't want to give that guy a commission.So, I bought my CRV at Wilde, and I'm really happy I did. The overall vibe there is a little younger, more relaxed, and the sales folk and others seem to have good rapport with each other. Josh Campbell was excellent at the negotiations, and he was willing to talk to his manager a couple of times when I asked him to go a little lower. It was hassle-free, and I knew I was getting a good price.I liked that Josh told me about the pluses of the CRV, showed me how to use the technology, and he also gave me warnings about a tire indicator light that could go on in the winter. I also liked working with Chris West, the finance guy. Finance folk can sometimes be the real dragons, but he actually didn't come off as pushy when he tried to sell me all the extra insurance plans. One of the smartest things he asked was which specific features I'd be interested in insuring (instead of getting an entire package). Hey, I'm buying a Honda again because the only thing that I had to do with my 14 y/r old Honda before was change the batteries, tires, and oil. I know that it's reliable! Still, I was worried about all the fancy new technological features breaking, and there was a moment when I considered buying extra coverage. Even when I said no, though, Chris was still nice.That said, remember that buying any car new or used is always more expensive than you expect: I think that the service fee was $219, then there's transferring plates ($79), taxes that really add up ($1,300 for me), etc. I highly recommend Wilde, but be realistic. Before planning to buy a car, I expect that it'll cost ~$2,000 more than the agreed-upon price.P.S. 1 After buying the car, Josh was super fast about doing the little detailing, car wash, and installing plates. He also told me that there are free car washes for the life of the car at Wilde! How about that? If you go to Wilde, ask for Josh . . . he did right by me.P.S. 2 I've only had my new car 3 days. If my original impression of Wilde changes, I'll come back and update my review.

Wayne

Sep 26, 2016

The recent lease of my 2017 Ridgeline was my fifth outstanding experience with Wilde East Towne Honda and my fourth lease with Jerry Ortega. Jerry has been super to work with as he really understands my customer needs and works diligently to satisfy them. When I stop in for service on one of our vehicles, Jerry makes it a point to greet me and check on my continued satisfaction level. I would also like to commend the great financial folks I have worked with: Peter Bothe, Brent Alexander and Karen Hardrath. They have all made the closing process easy to comprehend and very efficient.

Nicole Bronkhorst

Sep 25, 2016

I bought a 2016 Honda CRV and couldn't be happier! My husband and I worked with Jerry. He helped us pick the perfect suv for us with zero pressure. He was quick to answer my emails/texts and always addressed my concerns and needs. I was really happy with the price and free car washes too. I never thought I'd buy a new car, but I'm so glad I had the opportunity. I highly recommend Wilde Honda Madison!

NoraMaeve

Sep 24, 2016

We found just what we were looking for at Wilde East Towne. Great customer service and love our new (used) car! We felt very well taken care of.

AJ123456

Sep 24, 2016

The whole team was excellent. The salesman (Jerry) was very knowledgeable about the car. He respected that we came in knowing what we wanted and did everything he could top get us the perfect car for our family. Karen and her boss helped us ensure we were getting the very lowest interest rate. My bank offered 5% and she and her team ended up getting me a 2.79% loan! It was the most positive car buying experience I've ever had. They also have a nice coffee bar, clean bathrooms, a lovely fish tank, a big TV, and computers for customers to use while they wait. HIGHLY recommend to anyone buying a new or used car in the Madison area.

genojan

Sep 24, 2016

Very good experience. The salesman (Michael) was very knowledgeable about the vehicle and friendly and easy to work with. Got me the price I was looking for.

MARSHA KJELLAND

Sep 23, 2016

Josh did a wonderful job for us---he explained everything about our CRV-Special Edition...We love it!!! Super smooth ride---very quiet---Love everything about it...

Connie Diring

Sep 22, 2016

Jerry did a great job getting me into my CR-V! I love the ride and the look and Jerry did a great job finding the right care for me!

Diana

Sep 20, 2016

I went to Wilde East Towne not knowing if I wanted to buy or lease. My sales representative, Scott Jensen, took the time to explain both options thoroughly. Scott is very knowledgeable, easy to work with, and did not push me for a decision. Once I decided to lease, Scott and Karen made the process effortless. When I picked up the vehicle, Scott explained the features and technology of my CR-V in depth. I would recommend working with Scott if you are looking for a competent, polite, and accommodating sales representative. I love my CR-V!!Diana

megnolan9

Sep 20, 2016

Everyone was super helpful and made sure to find the right car for me. I was a first time buyer so I was nervous about it and a little overwhelmed. They were flexible with the financing as well. Overall great experience for me.

CLIFF TRICKIE

Sep 19, 2016

Josh is the best helpful, knowledgeable salesperson. He is very patient and goes out of his way to accommodate. I've been to other dealerships and this was the best experience by far. I would never go anywhere else. Josh has been so friendly as well as the financing manager Kathy. I'm so pleased! Thank you so much Josh!

Lori SChroedl

Sep 19, 2016

Working with Michael Owen's was enjoyable! His easy going nature and ability to put you at ease made the negotiation process painless! Our decision to purchase from Wilde Honda was simple as they presented us with the best possible price and made the decision easy! Michael was professional, yet fun to be with and I would recommend him and Wilde Honda anytime...anywhere! We have purchased from "the other guy" -- and even negotiated with them earlier in the day, but Michael and Wilde Honda were hands down the best sales experience we have had in quite some time!Thank you Michael and Wilde Honda -- the girls can't wait to get their cars!

Marc Marchillo

Sep 17, 2016

Scott Jensen is the most professional polite and competent automobile sales professional I have ever met! Shop all you want. But purchase from Scott on the East side! The experience and the journey of buying a car is what really matters! Scott understands that! Scott makes customers for life , not just a stranger who happens to buy a car! I'm serious if you want to be blown away deal with Scott!

richard

Sep 17, 2016

I have never owned a Honda before. Wilde Honda and my salesperson, Scott Jensen, made it easy to decide to join the Honda family. Scotts professional approach and knowledge of product totally impressed me. I feel he went beyond the call of duty to make sure I felt comfortable with my new vehicle and taught me all about it. All the employees I came in contact with at Wilde were friendly and made me feel welcomed. I love my new vehicle. Thank you Wilde Honda and thank you Scott for bringing me into the Honda family.

Lizzy

Sep 16, 2016

This was my first time leasing a car. I couldn't have asked for a better experience! The laughter, the tears--they saw me through everything. It was an emotional roller coaster that we all rode together. They answered all my questions, gave me a fair price, and we had fun while doing it! Would definitely recommend. Excited to take my new Civic back in for service :)

katie:-)

Sep 15, 2016

I dealt with Michael Wills, he was not pushy at all just provided all the information, answered all questions knowledgeably, and had everything in line and organized. The dealership unfortunately does not hold cars so one I wanted to buy was sold before I could finalize. I looked more online and found a few i was interested in and texted Michael. He responded right away and set me up to test drive two vehicles the next day. I just bought my new car and am super happy. I recommend checking them out if you're in the market and working with Michael, he made everything extremely easy and convenient.

Shelly324

Sep 15, 2016

We recently bought a 2013 Murano here, and Jeremy was one of the most kind, patient, and relaxed sales person we dealt with over our 2 month search for our next perfect for us vehicle. We were hesitant to try this dealer since we had an awful experience at their location in Waukesha, but I am glad we decided to go. When it came time to financing, which is always the part I cringe at, Kathy was fun to talk with, and super informative. It is obvious that she enjoys the work she does. We will definitely go back when it is time to look again.

lmreetz

Sep 13, 2016

Laura Kaleas goes above and beyond the duties of her job. I recently bought a Honda-CRV from WildeEast Towne Honda. She was very thorough with explaining the options that I would be getting with the vehicle. She took extra time showing me different vehicles. She has excellent people skills and is friendly and approachable. Laura was never pushy and truly wants to get the best deal for you.

vg

Sep 13, 2016

I worked with Leticia Acosta and she was wonderful. She established connection with me first, listened to my needs and I felt confident in her choices for me to consider. And she supported me in finding ways to work out the few concerns that i had about my car and then I easily chose to purchase. I would refer others to her without question.

Financeman-7

Sep 12, 2016

Chuck Larson greeted my wife and I as we wandered in looking for an SUV to replace a van we hated. He listened to our needs and showed us many options. He stuck with us through our indecision and did not put any pressure on us to buy. We purchased an SUV that Chuck had suggested during our search that we had not previously considered. Chuck was able to negotiate a fair deal that we are very satisfied with. I recommend seeing Chuck for your next vehicle purchase.

affan23

Sep 9, 2016

Josh was extremely helpful in the entire process and helped explain the car very well. He was really easy to talk to, explained everything carefully and made sure everything was clear before I left the dealership. Peter helped me to get a great deal on a very impressive car. Overall my experience at Wilde was great and I would highly recommend it to others.

bgrubb4

Sep 8, 2016

I felt like I was more than just a dollar sign walking in the door. They truly helped me find what I needed in a vehicle. They also respected my privacy regarding finances etc. I would give them an A+! I will be making all future purchasing at Wilde Honda East. Special thanks to Mike Wills for being a complete open book and being so incredibly helpful for a first time car owner! :)

Jenner1407

Sep 8, 2016

Jeremy has been great--super friendly and on top of things. He made buying my first car as painless as possible!! I would definitely recommend Wilde to any friends looking to buy new or used.

ken42

Sep 8, 2016

Purchased a '15 BMW 5 Series & traded in my '05 Lincoln LS. Worked with Jerry Ortega & Pete Wisniewski putting together the deal which I felt was fair.Both were very professional & courteous. Joshua Rouse did a great job of buffing out a couple spots & making the car look great for delivery!

JMKeralan

Sep 6, 2016

Samir greeted us at the door when we showed up. My son and I wanted to test drive a used Honda for my son's use.. Though the one wanted to test drive was not ready ( not Samir's fault), he saved the day for us. He found a comparable SUV which we liked even more. Samir was very respectful, courteous throughout our transaction.

JessicaK

Sep 5, 2016

I bought my first car today at Wilde east towne Honda. Service was wonderful, didn't feel pressured at all to buy like most dealerships. Staff was amazing and kind! I highly recommend buying a car from Wilde East Towne Honda. I dealt with Laura Kaleas as my sales rep. And Brent Alexander in the finance department! Wonderful people, very helpful and honest!

Franklin071113

Sep 4, 2016

I was meet at the front door by Josh who turned out be be a very well informed and knowledgable sale and leasing consultant.We went through a list of things I would like on a car and what I did not want including color,size and electrics..The finance department was fast and through.Brent explained every thing about the financing and insurance coverage.what I needed to do for the lease agreement.

Cars.

Sep 3, 2016

Had a great experience with Syed Zaidi, he listened to my situation, gave me options that will suit me and with his team work, his manager and financial team Steve Skow finalized the deal.Thanks again.

RyanJ

Sep 2, 2016

Jeff was friendly and accommodated my schedule. He was knowledgable and made me feel comfortable while shopping. . Brent made signing the paper work quick and painless - no additional sales pitch to add on to the purchase, friendly, knowledgable and happy to answer any questions.

dac60

Sep 1, 2016

The entire staff we either walked by or personally dealt with was very friendly and personable, in particular, Michael Owens. No pressure sales pitch. Treated with respect and not just looked at as easy $$

LisaH.

Sep 1, 2016

Great service, excellent communication, Leticia went above and beyond helping get us into a terrific used truck that was priced much better than at the competition.

hangkong12

Aug 31, 2016

My wife, kids and I had an awesome experience at Wilde Honda. Conor Kuhnau was our sales person and he did an amazing job helping us choose our next vehicle. Conor was very helpful, knowledgeable in his cars and willing to take time out of his off days to come in and help us make the right decision on a car. After working with Conor, we were introduced to Shawn Stittleburg (Management) in which he helped us with the final sale price. Also, a big thanks to Karen Hardrath for making the paperwork process easy for us. We are very satisfied with all who we have worked with to purchase our new/use pre-owed 2016 Honda Accord. Thank you and will definitely recommend this dealership to family/friends.

Honda touring

Aug 31, 2016

Love my car so far! Haven't figured out all the features yet but it handles well, looks great and gets excellent gas mileage. I didn't look anywhere else because I heard good things from my sister and a friend who both purchased from Wilde. I'm also happy about their service hours a little later in the evening.

Jerry

Aug 31, 2016

Very easy buying experience buying my new Honda Pilot. Leticia made the buying process easy. Check Leticia at Wilde if you are In the market for a vehicle.

Jessica321

Aug 31, 2016

I found my Honda online and called right away about it. Seeing as I couldn't find it in Miwlaukee with everything I was looking for finding it in Madison at Wilde East Towne Honda was amazing and totally worth the drive! I called and the first person I spoke with didn't meet my expectations so I asked for someone else which is how I came along Jerry. Jerry is a great sales man who cares about his customers! I texted him with a question at 1030pm and he responded right away answering my questions! He was our "lawyer" when it came to negotiating my trade in value and he sat in the car and explained every detail I need to know about it so that I felt confident driving home in my new car! I would HIGHLY recommend Jerry for all your car questions!

Joanne77

Aug 31, 2016

I really appreciate the service that Jeff Davis gave me. You don't have great service like he has. He is very knowledgeable about the cars that I am looking into purchasing. Thank you!!

jodismith

Aug 31, 2016

Stopped in to look for a car. Jeff was no pressure, very knowledgeable, helpful and professional. Appreciated all his time and even the courteous follow up!

Kevin Kretsinger

Aug 31, 2016

Great service and very helpful.We were not sure what we actually wanted and he showed us many different vehicles.Jeff was very helpful and not pushing.

KJS

Aug 31, 2016

Alex was wonderful to work with. He was very knowledgeable about the cars. He was super friendly and made our buying experience a good one. We'd recommend him and this dealership.

BrentMR

Aug 31, 2016

Mike Wills was great to work with every step of the way. It took several trips and test drives to feel comfortable with my final purchasing decision, and Mike was very patient and never pushed one car or another on me. He is very friendly, knowledgeable and easygoing, which made the whole experience enjoyable. Once I made my final decision on what options I desired, Mike quickly helped locate a vehicle at another dealer. I never once felt pressured to buy a vehicle off of Wilde's lot. Thanks!Karen Hardrath in Finance was also very thorough, efficient and pleasant to work with.

Dkilam

Aug 31, 2016

Everything is easy and fast here. I got a car test in just 10min when I arrived. They also help me compare different trims and explained many details for the car I want.

Richard D Christiansen

Aug 31, 2016

Jeff Davis was very helpful , funny and not pushy . We did a test drive on a Accord. He was very knowledgeable about the product . We will be buying from Jeff !.

TPed

Aug 31, 2016

As far as cay buying goes it was a very calm, no pressure experience that helped reassure me that I was making the right choice. I purchased a 2016 Honda Civic and am really enjoying it, 7/7 would buy again.

Clayk32

Aug 30, 2016

We had a great experience with Mike Wills at Wilde Honda. He was friendly, knowledgeable, and easygoing. We had our nine-month-old son with us, and everyone at Wilde made shopping for a mini-van an enjoyable time, even as our son got more rambunctious. We ended up purchasing a used 2016 Honda Odyssey and are very satisfied with the vehicle and the service we received.

grapejuice

Aug 30, 2016

I dealt with Laticia Acosta yesterday buying a newer vehicle. She is an asset to your dealership, and I would recommend her to anyone looking for a new or newer vehicle. She appeared to be extremely busy helping many customers at one tome including translating as well. She made sure I was taken care with my purchase. It was again, my pleasure dealing with her and your dealership.

Hillmi

Aug 30, 2016

Awesome to deal with. Very knowledgable answered all my questions and wasn't pushy. Made my first car buying experience enjoyable. Will buy from again!

honda lady

Aug 30, 2016

Bought a 2013 Pilot trading in our 2008 CR-V we found the experience to be better than average. Our sales person Jeremy Martin was both friendly and engaging.

KaraKehl

Aug 30, 2016

Recently my car was totaled by another vehicle and my family and I were on a small timeline to get another vehicle before my semester started. Our insurance agent suggested Wilde Honda to us and specifically Alex as a salesperson. It was great advice and Alex was so helpful and did not pressure us at all. It was like having a conversation with a good friend, he genuinely cared about our purchase and that my family and I received an amazing vehicle for our price and timeline.

kathryn GABLE

Aug 30, 2016

From the moment I met my salesperson,, Michael Owen, I felt at ease and that my car buying needs had his undivided attention. . That same treatment was extended by Kathy, the financial manager, and Karen, the lovely woman who completed my sales packet with me. Across the board, every contact I had was extremely positive at this dealership. I felt that my concerns about how to purchase a car, what to do about my trade-in, and what was important to me in a car, were all taken seriously. Michael made it his special mission to be sure all of my bases were covered, and that I was treated with the kind of esteem reserved for friends. I felt like I could trust Michael and, by extension, the dealership. I love my new car! It is the first time I ever bought a new car. I can not ever thank you enough, Michael, Kathy, and Karen. This is MY auto dealership from now on.

M & T

Aug 30, 2016

We recently worked with Samir on the purchase of a new Odyssey and the trade-in of our old one. Samir was so helpful and easy to deal with. This is the 3rd vehicle we have purchased at this dealership and the experience is always top notch!

MlThomps98

Aug 30, 2016

We just purchased our 10th Honda and since going to Wilde on the East side for service for a vehicle purchased elsewhere, we decided to talk with their sales department about a new vehicle. Syed came highly recommended from several friends and he was incredibly helpful, We got the Pilot we wanted with a great trade in. No pressure and a really really positive experience. We will be back and can't thank him enough!

Rob

Aug 30, 2016

After test driving around 5 vehicles, I finally went with the 1st vehicle that my wife liked, which happened to be a Honda CR-V from Wilde. I needed to replace a dinosaur Dodge that had 186,00 miles on it. We were met by the salesperson, Alex, when we arrived at Wilde Honda. We picked this dealership due to our past experience with Hondas, as well as the closeness of the dealership to our home. There was no pressure put on us to purchase like we had experienced at other dealerships we had visited. My wife and I could tell that the employees of this dealership work well together, and I would highly recommend them for your next vehicle purchase.

sam

Aug 30, 2016

Buying a vehicle is a very exhausting process but the staff at the dealership was very helpful and did their best to make my experience as smooth as possible.

schlicksup

Aug 30, 2016

We drove from out of state to look for a used car for our son. Jeremy kept us informed of what cars were available and was ready for us when we arrived. Wilde East Towne Honda had a good selection of used vehicles for us to choose from. We narrowed it down to 2 vehicles and once we made our decision Jeremy helped get us out the door quickly for our long drive home. Very Happy With Our Purchase!

srzick

Aug 29, 2016

We continue to be impressed with Wilde Honda East Towne and working with Veli! Each time we work directly with Veli because we trust him. He is knowledgeable, courteous, and goes out of his way for a great car purchasing experience. We have, and will continue, to tell our friends and family about Wilde and Veli. Thanks again Veli!

Edtrodillas

Aug 29, 2016

This is my second time purchasing a car from here and had the same sales person Jerry Ortega, and again he was very helpful and patient. Everyone was very friendly and professional and always made sure we were taken care of.

Dave

Aug 26, 2016

Really enjoyed working with Mike on the purchase of our cr-v. Friendly, knowledgeable, and low pressure! Made sure we were able to see all the inventory, including vehicles that were scheduled to come in or were out on test drives. Brent made the financial transaction low stress and got us through the paperwork with ease. We would highly recommend Mike to our friends and family for the purchase of their next vehicle. Dunke schon! Dave and Debbie

Colleen30

Aug 25, 2016

Jerry and Brent were very patient, relaxed, knowledgeable and pleasant. I appreciated the low pressure approach as this was my first buying experience. Thanks guys!

Jennifer

Aug 25, 2016

Josh Campbell was not only prompt, but really helpful, patient, kind and got me a fantastic deal. They offer price matching which is really cool and work with their customers.

gardfam

Aug 24, 2016

We bought a Honda Accord in August 2015 and we had a WONDERFUL experience. Laura was very helpful and knowledgeable. Because it was so smooth and our overall experience was wonderful we went back in May of 2016 for a 2nd vehicle. I wish that I could say this experience was as wonderful as the first. Laura and the gal we worked with for financing, Karen were top notch and wonderful. However, the vehicle we purchased has been basically a lemon since day one. Because it was a used vehicle the Wisconsin Lemon Laws are not applicable. This vehicle has been in for repairs for the same issue a minimum of 5 times since we purchased it 3 months ago. The ONLY reason there was almost a month between "visits" was because we were gone for 2 weeks and the car sat and was not driven. Our first clue to run the other direction from this vehicle should have been on our test drive. However, we trusted that they fixed the issue. I will be the first to say that if we received one of these emails to fill out on the actual "service department fixing" our vehicle I would not be able to rate it positive at all. I can NOT express enough that Laura, Karen and Elisha L.(who is the service rep) have been wonderful to work with.

KatieQuinn26

Aug 23, 2016

I was ready to get my first new vehicle, and knew what my price range was, and everything I wanted the vehicle to have. The experience at Wilde was outstanding. They went above and beyond to work with me and get me everything I wanted and still in my price range. They were not pushy at all. We did look around at other dealerships but Wilde was by far the best option. The competitors were not even close. I would recommend them to anyone looking for a vehicle.

weber, mary0629

Aug 22, 2016

I test drove a Honda CRV, and was impressed. They allowed me to take the vehicle, to other dealerships...I didn't want to settle on the first vehicle I drove.Counldnt go wrong with the price and Laura was wonderful...very helpful and took good care of us. Once we decided, to buy the vehicle, the process went quick, signed papers and out the door we went. Laura helped me set up my blue tooth and helped me get to know the options inside the car. I love the vehicle and had such a great experience.Thank You!!

jc34

Aug 21, 2016

Shawn, Mikel and staff were great to work with. They made our decision easy based on price they could do for the exact Odyssey we were looking for. With a dealership of that size and staff of that quality, its easy to make Wilde your first stop when looking for a Honda.

Joe

Aug 20, 2016

Having been on the road for over 5 hours and about 100 miles from home, our low tire pressure indicator light came on. With some good fortune we were near Wilde East Towne Honda. As we entered the service area and explained our concern, my wife and I met Mike. He was very concerned and took care of us immediately. Mike was hands on in checking our Honda CRV. He found that one of our tires was at a low pressure compared to the others: 24 PSI to approx. 33 PSI on the other tires. He explained several possible causes. When I suggested simply adding more air to bring up the PSI and driving the 100 miles home, without hesitation he said "NO" Let me tell you, it is rare to find a person so caring! To the general manager at Wilde East Towne Honda, Mike is a valuable employee and you are lucky to have him! He had our low tire looked at and a hole was found and repaired. We were not charged for this amazing service. We were back on the road and left your dealership feeling blessed and grateful.Thank you Mike!Joe and Kathy Diedrich

naomiroyale

Aug 19, 2016

Michael was friendly and very willing to work with us to find a vehicle that fit our budget comfortably. His manager was flexible in his offer for our trade in and a few add ons for our new vehicle. Overall great experience!

BadgerBrian

Aug 19, 2016

Talk to anyone and they'll most likely tell you that one of the most dreaded experiences is going to the dentist. A close second is going to a dealership and buying a car. I have purchased a few cars in my life and this was by far the best overall experience I've had. I worked with Velislav, AKA "Famous Veli" -- a Bulgarian spitfire of a guy with a generous spirit and a vast knowledge base of his product. He understood what I needed and where I needed to be price-wise and delivered and THEN SOME. Chris in the finance department was also a gem to work with. He was clear, concise and most importantly, treated me like he would want to be treated. My deal would not have happened were it not for the Sales Manager, Peter. Yet another great guy who was fun to talk with even after the dealerships doors had closed. He made sure everything was to my satisfaction and didn't excuse himself until all my questions were answered.I don't write reviews often and the ones I usually write are often negative. It's a pleasure to write something positive for a change. My experience at Wilde could not have been better. If you're in the market for a new Honda and you're in or willing to drive to the Madison area, do yourself a favor and visit these guys. True professionals.

Colestanek

Aug 17, 2016

We went to Wilde thinking it would be the same as every other dealer we have delt with in the past but we were wrong. The building is very well kept and nice in appearance with a great display of various cars. Josh our salesmen was very personable and knowledgeable, overall great to work with got us into the exact car we wanted. Kathy and Steve in finance took great care of us and got us a good deal with less then perfect credit to work with, and made sure we were happy with our purchase. Before we left josh made sure we had everything we need from a full tank of gas to programming our phones and presets. This was by far our best experience with buying a new car that we have ever had. Wilde has made us a customer for life.

Patrick L Nelson

Aug 15, 2016

We walked into Wilde with the expectation that we were walking out with a car. Jeremy made it happen. Thorough, experienced, very knowledgeable. Thanks Jeremy!

powerpole2016

Aug 13, 2016

Researched Dealerships in Wisconsin & Twin Cities via internet. Was looking for low mileage 2014,15,16 Odyssee with Wilde East Town Honda being on top for selection. Was contacted very professionally by Leticia Acosta and the rest is history! Purchased a 2016 with ultra low miles & very happy. Traveled 165 miles to close the deal in 1hr. Wow! Do your homework then contact Leticia and enjoy the buying experience! Shawn Stittleburg, mgr., made me feel like we had been friends for years, tho we had just met. Karen Hardrath, very thorough in explaining financing & warranties with that personal touch. All 3 employees will be requested for my future Honda purchases!

John&Diane

Aug 13, 2016

We are living the dream. We have been treated great from the time we walked in.Thank you to every one. Very friendly atmosphere. We will be back for all the right reasons.

dolphins25us

Aug 12, 2016

I reached out to Mike Owens referred to by a coworker who had just got a new car from Mike to see what he could do for me in the situation I was in with my dodge charger. Being told by where I bought from they could not help me as to it had to much negative equity I figured Mike would not be able to help me either. I got an email a couple hours later and with in two days I was there to pick up my new 2015 Honda civic. I absoultly love my car and what all it has to offer. Mike truly made this trade a great experience for me . I still come in once a week to see how he is doing and he gets my car washed :)

Npupp95

Aug 11, 2016

I went in to look at a Chevy Cruze and my sales associate Laura knew everything about that model as well as others with comparable features and pricing. She was super knowledgeble and so helpful! She was awesome with communication before and during the sale process. I ended up driving away next day in a 2014 kia forte with a lower price than I expected, low interest rates, and awesome service warranties. The only reason I wasn't handled the day of looking was because it was at around 8pm when I got my credit application and no banks were open, so this wasn't the dealer's fault. Next day I got Samir as a sales rep after Laura called me at work and told me she didn't work that day. I hope Wilde can verify that Laura will get the sale because she did most of the work getting me into my amazing car! I got into the business office then and Brent was way better than I expected! I was actually getting a little scared about the "business team" as the sales reps kept referring them to, but Brent was so conversational and personal that it made my experience so much better than expected. I truly felt like a friend of the staff from day one til delivery. All the staff there were very helpful and personable and I would recommend them to anyone!

Tiffany0715

Aug 10, 2016

I had the pleasure of purchasing a Honda Accord fro Wilde East Towne Honda. Their no pressure atmosphere made the buying process very comfortable. I actually test drove the car on a Thursday and loved it right away, but naturally I wanted to check out other options. Mikel, the sales rep, actually encouraged me to leave to test drive other models because he was more interested in me finding the right car instead of buying that car right then from him. When I realized that car was the right car for me, I called Mikel on the phone and setup an appointment with him the next day. They gave me a very fair price for my trade and I am very satisfied with the experience.

Jennifer Larson

Aug 10, 2016

Absolutely loved working with Alex at Wilde! He even played with our kiddos while we were waiting to talk with the financial people and didn't bat and eye when we started putting in the car seats for the test drive. He was very attentive to our needs as a family and kept an eye out for what we were specifically looking for. Best part was that we felt no pressure to buy and more like a he was a sincere friend helping us. The entire experience was amazing!

Lyle

Aug 10, 2016

I worked with on the new pilot with Velislav & Phil on the new car purchase. Both were great to work with.I worked with Valarie on the car problem & was introduced to Alyn the mechanic who worked onthe car . Both of these people were fantastic,i was at ease knowing i really trusted they new whatthe xxxx they were doing!!!!!! This is why i will keep coming back. GREAT JOB EVERYBODY!!

Curt and Sarah

Aug 9, 2016

We left our home in Virginia Beach, VA on July 23, 2016 heading for Minnesota and on July 25 about 25 miles from Madison on I-90/I-94 some object on the highway sliced the side of our tire on our 3-month old CRV. Once AAA responded and our spare was put on we proceeded to this dealership and were greeted immediately by one of the most pleasant individuals. Her name is Elisha Lone. She immediately called the parts department and a Continental tire to fit our vehicle was not in stock and would not be available for a day. We did not have a day. This young lady immediately really wanted to put a Continental tire on the car and started calling people in town who she thought might have a tire to fit our vehicle but no luck. Your dealership did have a Bridgestone so that is what we purchased and put on the vehicle so that we could proceed with our trip. Elisha was one of the most pleasant, caring and thoughtful individuals that we have experienced. She certainly went above and beyond and is a definite asset to your dealership.Curt and Sarah (Virginia Beach, VA)

Melstuff

Aug 8, 2016

I walked into the dealership on Wednesday and was greeted right away. I asked for a sales associate and was helped out by Conor. Conor was helpful in listening what I was looking for and showed me several Honda vehicles. He also showed me other vehicles they had on the lot that I also had questions. We test drove several. He asked if I could choose a vehicle, which was the best. It was the Honda CR-V I took for a test drive. I thanked Conor for all the time and efforts but I needed a bit of time to consider my wants and needs. Conor was not pushy!!! He gave his number and said to call back with any questions. On Friday he gave me a call to check in with me. In the meantime I did more research on line, checked out other cars, and spoke with several folks about car purchases- especially the CR-V.I called Conor back and quoted a price i was willing to pay for the one peticular CR-V I liked and it was accepted! NO haggling!! I was willing to pay this price and they accepted!! Simple......I came to dealership on Saturday morning , my car was ready to go!! clean and sharp! Conor help me out with making sure the car package was complete- from clean shiny tires to the hatch cover for inside of the back of CR-V!! He even took my other Honda civic to get it washed and clean the tire rims.......Way cool!!!! those little extra things can mean the biggest. Financial dept was great. Brent was very helpfulin getting me get a low rate!! ( any funny too!!) I certainty recommend Conor for sales on your next purchase. Wilde Honda was very pleasant environment and costumer friendly!!Melissa ( Madison)

HappyD

Aug 6, 2016

I brought my used 32007 CRV in for service check. Valerie Rich suggested I speak to Syed in sales. I said oh no I still owe $ on my vehicle. Quite a bit in fact. She urged me on saying they offer some "special deals around here." I still held back. Then one of the service girls stopped by and told me the story of her old chevy and the deal she got and it was quite the story. So I agree to speak to Syed who was on lunch. Everything fell into place and I walked out with a brand new 2016 CRV lease. I couldn't be happier. Titanium Brown with a million diamondlike sparkles all over her body when the sun shines! Happy day and thankful for my two new friends at WILDE Honda....

Huma Siddiqui

Aug 5, 2016

I bought my Honda Accord a few months ago and I couldn't be a happier. The mpg in this car is insane....just looked at the dashboard an average of 42 mpg, The reason I am so excited about this is because I didn't have to buy an ugly or uncomfortable car to get this kind of mileage, it is luxurious and comfortable....just love it everyday!I would recommend this dealership to everyone, not only that they have these beautiful cars to offer but the car buying experience was a breeze from the salesman to the financial team. I have made my first oil change appointment next week and am pretty excited about that. Thanks again for making my life so much easier!Huma

AJ

Aug 4, 2016

Samir was the perfect type of salesman for me. He was very knowledgeable and helpful regarding the vehicles I was looking for (a mini-van). He helped me narrow down what I wanted vs. what I needed in a mini-van. Then he applied no pressure in the sale other than asking me reasonable questions about what would make the sale happen. Had a fantastic experience and would go back and recommend Samir highly! And I was also on a bit of time crunch when making the final purchase and both Samir and Karen did there absolute best to get everything done efficiently and thoroughly but also extremely fast! They did great and Karen was amazing on the business end. Thanks!

WETH customer

Aug 3, 2016

My family and I were just able to make it to Wilde East Towne Honda at closing time on a Friday night as our van was dying. Even though Michael Owens and Phil Hogans were just locking up, they were understanding and grascious; they assessed the van quickly and told us that the vehicle would be their top priority. They locked our van in the garage, since it was loaded for our vacation, and brought out a loaner vehicle for us to get to a nearby hotel. Michael stayed with us until we were able to confirm a hotel reservation and took the time to make sure we were acquainted with the rental vehicle.The next morning we received a call at 7 am with an update on our van. By 9:30 our van was repaired. The entire staff was friendly and professional, and their fantastic service saved our vacation. I highly recommend Wilde East Towne Honda.

tms

Aug 2, 2016

Sales staff were very knowledgeable about the vehicles, very friendly and professional. There was no pressure. When I decided on the vehicle I wanted, they were very responsive to get process completed efficiently.

Texas Dave

Jul 31, 2016

Stopped into Wilde East Towne Honda while in the area for work checking on some additional headphones that I needed for the Pilot that we purchased 2 weeks ago from our local Texas dealership. Not only did Scott Jensen help me to get the headphones that I was looking for, but he also started showing me features about our Pilot that we never even knew were there. Even though we only spend $60 on some headphones, he gave us a complete demo of our vehicle so that we knew how to use all of the features. Awesome customer service!!! I already told a couple of co-workers to stop in and check out the new Pilot....and when they do, make sure they ask for Scott.ThanksTexas Dave

S

Jul 30, 2016

Great experience! Would recommend to others who are looking for a reliable vehicle and wonderful service. Best Honda dealer in the greater Madison area! Thanks

sam

Jul 29, 2016

I bought an odyssey from Syed and he did a great job of explaining all the features to me. He was very knowledgeable and professional I highly recommend this dealership.

Ellie's Pilot

Jul 29, 2016

Buying a car from Scott Jensen at Wilde East Towne Honda was such a positive experience for us. He was professional, easy to work with and knew all about the car we wanted to buy. I think what impressed me most was his honesty. He was able to quote us a price and a delivery window for our new Honda Pilot, and delivered on both areas. We would highly recommend him to friends and family without reservations.

Leah2010

Jul 29, 2016

My experience: I pulled up in my terrible, old, rumbling car and was instantly greeted by Jeremy. I came there to take a look at one specific car that I had been researching online and luckily they still had it! Jeremy was absolutely great throughout the entire buying process. I had a very tight budget to work with :( BUT Jeremy made my financial situation work. He worked very hard on helping me come up with numbers that would fit my budget. One day later I'm bringing home my very first car :) I would highly recommend anyone come here - don't forget to ask for Jeremy! Thanks for all your help and hard work!

Ford Guy

Jul 28, 2016

I Bought a Used Vehicle from Wilde that was not a Honda, and the buying experience went so well that while finishing the paperwork I opted in for a maintenance package for oil changes as well as tire rotations. That has been over three years ago.Since then my experiences bringing in my vehicle for scheduled and unscheduled maintenance has proven to be just as good as my buying experience. Cheryl Romo always takes the time to discuss the work that is scheduled to be done, my concerns if any exist, and is in contact if something unexpected is encountered. The work is always completed in time and my vehicle returned as clean if not cleaner than when I dropped it off. I've had some unexpected issues and Cheryl has always been able to work with me to get my vehicle in for repairs.It's nice to be able to visit a Service Department and not have to worry about being treated as a number, but as an individual they care about, and Cheryl certainly does.

GBuss

Jul 28, 2016

Syed was an excellent sales person to work with. He was very patient and did not pressure us at all to buy. When we were ready to purchase, he was excellent to negotiate with. Syed also was very knowledgeable about the CRV and helped explain all the features. The finance department did an excellent job of streamlining the paperwork process and explaining each step of the process.Overall the entire experience was positive, not high pressure and extremely efficient.

Kaimopol

Jul 28, 2016

It's so hard to find a dealership that won't Hussel you and do a bunch of stupid gimmicks. But I finally found my dealership. Leticia Acosta was awesome awesome, can't specify that enough. Very kind, fun to talk to, very informative, straight to the point, and not pushy at all. I definitely would recommend her when you buy a car. You will get what you want. My sister ended up naming her car Leticia that's how happy she was. LOL..... No bias here, just an overal amazing car experience with them, and also special thanks to Steve, Brent (hilarious guys, so nice), Kathy and Jermy (showing me his FrS). You will not regret buying a car from them. Kaimo

BrettMac

Jul 28, 2016

I was in the market for a used car and Wilde was my first choice in dealerships. Laura was extremely helpful and had good knowledge of the vehicle I was looking at. We talked through all the angles and I determined that this was the right vehicle for me. The buying process was quick and easy and Laura kept me informed every step of the way. Karen in finance was awesome to work with as she explained everything thoroughly and gave me great, honest advice. I would recommend Wilde East Towne Honda to anyone I know looking for a vehicle.

Plotts5

Jul 27, 2016

My wife and I were shopping for a small SUV and had decided on a CRV after driving a couple and talking with friends who owned one. We have an Accord and it has been a very dependable vehicle so we were already liking eh Honda brand. Jeff was a very good salesman and explained the difference between used and new and we decided on new.( The first new vehicle we have ever bought) He was low pressure and just was easy to work with and was able to answer any questions we had.

Trayala1683

Jul 27, 2016

I bought my Ford F150 and had an absolutely great experience. Laura and Shawn did an excellent job making me feel like a valued customer not just a sale. Price was great as was everything else. Financing was quick and easy and got a great rate. Everything was done in less than a day once I decided to buy. Highly recommended!

madosg

Jul 25, 2016

Relaxed car buying experience. Me and my wife went home with the car that we wanted in no time at all. So glad we came here.

rykcity

Jul 25, 2016

I originally went to Wilde East Towne Honda in Madison, WI because I was in the market for a used 2014 Honda Accord. Upon arrival I met with Mike Wills who took me out to the all the used Accords they had on the lot. Mike was very knowledgeable and helpful he was able to answer all my questions and if he didn't have the answer he would find someone who did. I test drove 3 Accords that day which provided me a good feel for what I would be buying. After the test drive it was clear to me that I wanted to buy a Accord EX-L Model and I wanted the White Orchid Peal with the Ivory interior. Unfortunately Wild did not currently have this color on the lot in the model and year I was looking for. Long story short I ended up buying a 2014 Accord EX-L from a Toyota dealership in Plover, WI. The next day after I purchased my car I emailed Mike Wills and told him I bought an Accord and he was very happy for me. I asked Mike if I could bring my car in to Wild to get some assistance on learning all the bells and whistles this car had. Since I bought it from a Toyota dealership they knew little to nothing about the Accords. I already have been to Wild East Towne of Madison 2 different times to meet with Mike. Mike spent time with me going over all of the car features and even had Todd Kaun a sales and leasing consultant help me understand what I need to get my navigation projected on my screen in my car. I also just bought 4 all weather floor mats from Wilde the last time I was in. My car also came with a remote start and I had no idea of how to get it to work. Mike and Todd both were helping me figure this out and then they had Scott Jensen come over to help. Scott knew right away how to use the remote start and showed me how to use the remote. I am very grateful that Mike has welcomed me into the Honda family at Wilde East Towne Honda. Mike told me himself "Even though we couldn't earn your business this time around you still are apart of the Honda family and we are here to help". I will continue to bring my Accord to Mike and the Honda dealership over the years as I need service and have questions. I also told Mike in 4 or 5 years when I am looking to get into a new 2019 or 2020 Accord I would like to purchase it as Wilde East Towne. Overall, my experience has been great at this dealership and I would encourage everyone who reads this and is considering buying a new Honda, give these guys a shot they do a great job!

Leah Rinehart

Jul 25, 2016

I went to Wilde Honda looking for a specific make & model of Honda & Conor K. ensured I got what I came for. I found Conor to be very professional, proactive and great to work with! Thanks Conor! I love my Honda Accord Sport!

scootat00

Jul 22, 2016

All in all an easy and enjoyable experience. I was in and out of the dealership in no time. I am very H appy with my new car!

Marelof

Jul 20, 2016

We were looking for a very specific Accord and Syed Zaidi went above and beyond to locate exactly what we were looking for and had it at the dealership within a week. He was not pushy at all and very enthusiastic about all the bells and whistle he had to show us when we picked up our vehicle. And Karen Hardrath made us feel as though we had known her for years.

Paige23

Jul 20, 2016

Valerie was fantastic! She worked with me very closely to get a hitch receiver installed on my CRV. When the service techs brought up a different kind of hitch, Valerie instantly questioned it and called me right away to clarify what we were expecting to be installed. The price was very fair and ended up being less than we had expected. The hitch is installed beautifully. I am so glad we went with a Honda certified part, had Wilde install it, and had Val as our service adviser. Very impressed.

bluepilot

Jul 20, 2016

From the first contact, I found the staff here to be professional, efficient without seeming rushed, and straight forward. I was seeking a relatively low priced vehicle and felt I was treated with the same consideration as someone with an unlimited budget. This is one of the very FEW auto dealerships I would recommend to a friend or family member.

flyfish

Jul 20, 2016

We bought a 2014 Honda Odyssey. Mike and Samir were outstanding, knowledgeable, and without coming across as rushed or pushy. I would definitely recommend Mike and Samir and the dealership to friends and family.

Jodi1

Jul 19, 2016

I received first class service. It was obvious that the sales people believe in Honda's quality and the entire dealer ship is set up to make sure owning a Honda will be the best car buying and owning experience I have ever had.

rox

Jul 19, 2016

We had a very limited amount of time to spend at the dealership. Leticia helped me get the ball rolling so that when we arrived there (we live an hour away) everything would be done and we could just take the car for a spin and get to the paperwork. She made sure everything was to our liking and had the car detailed and ready to go when we got there. The only negative that we experienced was the super hard sell of "extras" once we got into the financing part of it. My husband had to sign 4 different documents stating he was declining purchasing their extended warranty. What should have taken 15minutes to complete, took about 45 because the finance guy was trying really hard to sell us a variety of add-ons like gap insurance and scotch-guarding. Overall though, the experience was one of the best I have gone through buying a car, and the people and facilities there are amazing. Wouldn't hesitate to buy another car from them in the future.

Syed Abbas

Jul 19, 2016

We bought a Honda Civic 2016. Todd was the sales representative. He made our decision very easy. He helped us through our selection process and delivered wonderful service. Me and my wife really liked working with him. He listened to our requests and concerns and we felt he had our best interests in mind. We highly recommend him. We got a great car at a competitive price.

Geoff

Jul 18, 2016

My wife and I worked with with Elisha when the air conditioner in our 2012 Honda Accord stopped working. Elisha worked with us to find the problem and when the initial diagnosis was wrong, she was honest with us and made sure we were treated fairly. Elisha went above and beyond what I would have expected compared to my experience with other car dealerships. She honored our warranty even though the eventual problem was not supposed to be covered. This is true customer service.

Londathehonda

Jul 18, 2016

Every one at Wilde East Towne Honda was very helpful and really tuned into what type of new vehicle that I was looking for, also Knowledgeable and comfortable to work with, Especially, Jeff D. and Peter B. I love my New "Healthy Reliable Vehicle"! : )

AJR

Jul 18, 2016

I paid too much for the car, my bad. That is why four not five stars at the top of this survey.However I will still be a Wild customer because of the great knowledge, honesty and friendly manner of Cheryl Romo. I dealt briefly with several other service representatives at Wild. But Cheryl Romo stepped up and took ownership of my noisy starter problem. She listened, she explained and she made commitments she knew she could follow through on. The result is one very, very happy Wild customer, me.I owned a computer store for twelve years. If all my employees were Cheryl Romos I would still be in that business today. She is the epitome of what a sales & service company wants on their staff.

Chris and Megan's new mommy missile! (the new van)

Jul 17, 2016

Since our family is growing, it was time to upgrade to a van. We worked with Jeremy to find a van that met our needs. When we were ready to purchase, Jeremy was unable to meet us on the day that worked for us due to a personal emergency. Therefore Mikel quickly and easily took the reigns and was very easy to work with. On the day of purchase, we worked closely with both Shawn and Mikel to get a more than fair trade price for our CRV, which allowed us to purchase a van that fit our needs and within our budget. All three of these dudes were more than helpful, friendly and committed to making us happy and getting what we needed and wanted at a more than fair price. Thanks guys!

thing1nelson

Jul 17, 2016

No hassle pricing was just as described. Website pricing and inventory matched our visit exactly. Our sales person was knowledgeable and very very very helpful.

Supermikey

Jul 16, 2016

I just bought a Honda Pilot . I was very happy how everyone treated me . We had a great experience and would purchase another vehicle from Wilde East Towne Honda.

Marc Marchillo

Jul 15, 2016

This is now my third time into Wilde East Honda and I will never go anywhere else, including my new upcoming purchase in Oct. The reason, Valerie Rich! Once in awhile you can catch an employee on a good day and that's great. But when you are blown away by awesome customer service, thorough product knowledge and just the best personality ever, each time you visit a company no matter what... that means you've met Valerie Rich! She is a asset to Wilde Honda and is what all service writers and customer service employees should be. I will return and tell everyone I know to do the same. Way to go Valerie!

jolds

Jul 15, 2016

Our sales rep Mike was immediately responsive to our wish list, and kept in close contact as cars meeting our desires became available. Once on site to begin the purchase process, Mike was courteous, sincere and very responsive to our questions and any concerns that came up. While he was exceeding attentive during the lengthy purchase process, it was wonderfully refreshing that he never exhibited any form of sales pressure and is a positive asset to your team.

G

Jul 14, 2016

Jerry Ortega was extremely helpful and polite! He was very honest and treated me with respect. Jerry was very easy to talk to and listened to my concerns. It was easy to tell right away that he actually cared about what I wanted. This was evidenced in the fact that he didn't try to sell me anything or push me into something I didn't want or need. I've been to dealerships and purchased vehicles in the past where they attempted to sneak in certain coverages and additional charges on the finance paperwork. I can truly say that Jerry, and Brent in finance, didn't attempt to do this at all! They were up front from the beginning and everything they said I would pay I did. Drove 2 hours to buy this car from them and I'd do it again!

JW

Jul 14, 2016

We had a pretty painless purchase of a used car. Staff was helpful and not pushy and kept us well informed. Selection and pricing was great.

karepoli

Jul 14, 2016

Leticia Acosta was extremely helpful and efficient. I highly recommend her for anyone looking to purchase a car. She and the other staff we talked to were excellent and are amazing at their job. Best dealership I've ever been to. Thank you again!

ndubina88

Jul 14, 2016

I really enjoyed buying my new Pilot from Samir! I got a fantastic car at a great price and really felt like he helped me and listened to me. Would recommend him in a heartbeat -thanks again Samir!!

Packfan

Jul 14, 2016

Jerry was very helpful and answered all questions. The whole process from beginning to end was very smooth and everything was explained very well. Would recommend.

TCoulton

Jul 13, 2016

Walked in looking for a car that was on the dealers site but could not find it on the lot. Conor looked around for me and found it being detailed because it was just traded in a few days prior. Brought the car out, was able to take a test drive, and had the car bought shortly thereafter. I was under a time crunch since I had to go to work, but Conor keep things going smoothly. While I was getting the finance papers signed, he was out getting the last of the detailing done and filling it with gas. The finance department made the whole process painless and easy. Wilde East Towne has really changed my view of what a car dealership is and what they do to get you as a customer.

Terri Theisen

Jul 13, 2016

I never thought I would have such a grand experience buying a car, but Jeremy, Karen, and the rest of the staff at Wilde Honda made the experience and absolute treat. From the initial internet inquiry to the delivery of the car was flawless. Jeremy promptly replied to my inquiry and quickly scheduled an appointment. We were greeted with a hearty smile and a friendly wave. I felt like we were ol friends but that we just didn't know it yet. He quickly got us in the car for a solo test drive. When we returned it was so relaxed and no pressure. In fact, we had to initiate the conversation regarding purchasing the vehicle! The whole time we were treated with nothing but respect and kindness by everyone we encountered. And the financing! We came preapproved, but being after hours we had to come back the next day to finish the transaction. When we returned, we found out there was some conflicts with our bank. They had taken open themselves to find a different options for us, and with a better interest rate! They had only our best interest in mind and we did not feel like they were just trying to upsell us. If cars weren't so darn expensive we would come back all the time! Thank you for the wonderful experience.

Ashley Martinson

Jul 13, 2016

When I came to Wilde I immediately felt welcomed. Everyone was very nice and explained everything to me very well. I would recommend Wilde to anyone who is looking for a new car! Laura and Shawn are amazing!

CS

Jul 12, 2016

We decided to travel to Madison from Iowa because of the nice selection of slightly used Odyssey's. Wilde East Towne Honda had a lot of 2016 model Odyssey's with under 15,000 miles which is just what we were looking for. My husband and I are first time Honda owners after years of owning a Chrysler Town and Country we couldn't be happier with our recent purchase and the knowledge and time that Mike Wills spent with our family. Great dealership, friendly people! Can't forget the amazing fish tank our 4 year old didn't want to leave!

Eirik

Jul 12, 2016

I had already decided on car, model and make and called this dealer to ask what price they were willing to offer me the car for. I got a price that was better than other dealers. We got to the dealer, met James and he worked us through the process and paperwork. All of over a good experience and I enjoyed dealing with James.The financing office were also not pestering as many are, which was nice.

Judesg

Jul 12, 2016

I come from a background of auto service as a family business. I came to Wilde because Randy Schmidt (service writer) moved to Wilde. My first interaction was last winter when my air conditioner went out (yes in Texas it was very warm). With Randy's help and advice we waited until we were back in town and he helped us out at a much lower cost than they were asking in Texas. He even gave me a new loaner car. Came back to fix needed for the air and again I just drove right in and got another loaner. All who I talked with were so pleasant and I felt they genuinely wanted to help. I was given a 2015 CRV for over a month as a loaner, to wait for the airbag fix.Then I started looking at new used with Erica and Mikel. They seemed like family by the time I traded in my older CRV for a 2015 CRV. Quality of customer care is exceptional. Thanks to a great team you had me sold!Judy

Pip

Jul 11, 2016

We weren't planning on purchasing a vehicle when we stopped thought we would just look around. Samir was very helpful and I didn't feel pressured to buy. After test drying a used CRV and than driving a 2016 we were hooked.

Jay

Jul 9, 2016

I would like to thank Conor very much! At the first time he brought us a perfect car. Conor himself is very friendly, funny, professional. He didn't give us any pressure and just like a friend. Because of the budgets, we didn't purchase it at once. After we got some financial support, we went back to wild Honda, but the car has been sold. We have saw several other cars. During this time, Conor has done a great job to help us! Though we didn't have a deal with wild Honda finally, I have to say that I strongly recommend this dealership and especially Conor!

Bethany M

Jul 9, 2016

I had a previous lease with Toyota, and made the switch to a Honda CRV last month. The service was bar none, and the people I worked with were just amazing. I would definitely recommend purchasing a car from Veli!

Gossens1

Jul 6, 2016

Was in a crunch with some unexpected bills went into Wilde to trade my vehicle in for a new/used car for a cheaper payment. They gave me best value for my trade in no questioned asked. Absolutely great customer service!!

Happy Buyer

Jul 3, 2016

I started looking for a new car after driving my previous car for 12 years. I wanted to look at small SUV type cars for the flexible hauling options over a sedan. After trying a number of vehicles and feeling discouraged that I would find one that fit me and felt safe when I drove it, I decided to try a Honda HR-V and Fit. I went to Wilde because it was close to my house and the new dealership looked like it had a lot to offer. I met John Belkin outside as soon as I got out of the car and he said he would be happy to help me. I explained that I had a visual issue needing to have certain lighting on the dashboard to be able to see the speedometer and gear especially. I also told him that since my car was 12 years old it would take a bit to get comfortable with all the new technology. John was very good at explaining and demonstrating the features of each car. Although I was nervous to try driving the cars, John made me feel comfortable in doing so. After my test drive, I felt the HRV was finally the car for me. I came back in about a week to have my husband drive it as well. He was cautious about buying a foreign car and expressed his concerns to John. Again with great patience John explained the features of the HRV and addressed my husbands concerns. The next day, we were able to work out a very fair deasl with John and purchased the car. Throughout the process, John was attentive and worked to make us feel comfortable with purchasing the new car. Additionally, the other staff at the dealership were attentive to us and each person we dealt with was very helpful, personable and made us feel that we were now a part of a special club, the Honda owners club! Thank you to John and all of the staff at Wilde and we are looking forward to a new relationship with your dealership! We would definitely recommend John Belkin and Wilde Honda dealership in Madison as the best experience we had in our long car search!

MannoM&M

Jul 1, 2016

I would like to thank Elisha, at East Towne Honda, for the fabulous service she provided to me, during my first oil change for my new Honda CRV. She could tell by the look in my eyes when she first saw me, that I had no clue about the maintenance process. Elisha is warm, friendly, and professional. She explained the maintenance process, told me what to expect, made sure I was comfortable, and serviced my car in "record time." It was the best car service experience I ever had in my life!! I know I will call Elisha, directly, when my car is due for maintenance or service. She took wonderful care of my car and me!Thank you, Elisha.Sincerely,Martha Manno

Matt

Jun 30, 2016

Mike Wills was the all-star salesman. He is the Don of Honda in Wisconsin, quite possibly of the entire Midwest, and that puts him high in the running for nationwide domination. He is the ultimate no-pressure guy who wants to chat and hang out to find out what you really need in a car, rather than to sell you something fast to get his numbers up. He knows Honda, and he knows cars in general, and he's happy to share with you stories of other peoples' experiences (good and bad), as well as his own, with Honda over the years. He is transparent and he is mature as a salesperson, and I never got the feeling that he was being anything less than forthright. You know can count on Mike because he has been in the business a long time and it shows. He's calm and patient, and he hears you out, and he asks you questions to help you get thinking about the future and what you might need in 2, 5, or 10 years, to make sure you get the right car today. I was in the market for pre-owned and certified, and Mike knows that everyone shops online for cars now, and that the consumer has basically the same resources as the dealer when it comes to pricing a car and comparing what else is out there. He knows that you will try to come in with NADA or KBB value and talk up TMVs, but in my experience, the pre-owned Hondas at Wilde are already priced fairly, and in most cases, fairly below market and the competition, and so there isn't that immediate sense of "this is too high already, before I even think about some accessories or taxes", and that you have to start fighting back right away. Mike was happy to respond to my emails as I did my research, and he will get you info on cars that aren't even posted online yet, or are just showing up at the shop for inspection, getting you a leg up. Mike will text you and answer any of your questions during off-hours and when he's not on the clock, and he'll get you the info you need when you need it. I never once got the feeling that Mike was just doing this for a sale or for a good review.Mike did not make the buying process feel competitive; he was clear about the level of interest in certain cars from other buyers, and he was helpful in predicting if/how the price and value of a car might change over time. Mike and Wilde East Towne will let you take out a car that you are interested in to see if it fits your life, even letting you take it overnight. When it comes to buying and closing a deal, Mike is upfront about what he thinks management will do for you (how low they might go, what else they might throw in to the deal, etc.) and he has a "you don't know if you don't ask approach", which basically means you tell him what you think is reasonable, and he'll go ask the management for you. Other car dealers and salesman take the "you are insulting us and you don't know anything" approach, and send the management in to destroy any hopes of leniency. I was able to get decent savings and a few accessories included because Mike said to just try and see what the manager would say. And, when I had to come back the next day to wrap up a few paperwork items, Mike was there to hang out and chat while I waited for the forms to get done. He even texted me earlier in the day telling me when they wouldn't be busy so that I could come in and not have to wait long! I'm a long time Civic fan, and I have seen first-hand how durable, dependable, and weird-thing-breaking-proof Hondas are, but this experience made me trust the Honda brand just a little bit more, knowing that it can attract people like Mike Wills who believe in the technology and want to help other people find the right car. Just request Mike.

Sukriti singh

Jun 30, 2016

We preferred WETH over other dealerships in Madison because of their friendly and warm atmosphere. They are very open to negotiations and I felt like I am heard. We were not pressurized to buy any extra accessories/extended warranties or coupon books, rather their staff suggested us what would be the best option for our situation. We also got to know about a options for insurance since this was my first car buying experience.Overall, amazing experience, totally enjoyed it. Would go back when I have to. Shout out to Jerry and Shawn! :)

Hondabuyer

Jun 30, 2016

My husband and I were considering a couple different vehicles and have to say we were impressed with Wilde Honda and our salesperson Alex. We had previously purchased several vehicles from various Zimbrick dealerships and visited their used car dealership on this car buying trip. The Zimbrick experience was disappointing so we decided to drive from the west side to see what Wilde Honda had to offer. Very glad we did. Alex was relaxed, professional and knowledgeable. He asked specific questions about our driving habits, expectations and needs which was very helpful in narrowing down what we wanted. I would highly recommend Alex and the dealership.

JRujano

Jun 30, 2016

Wilde provides and excellent customer service. Leticia was very friendly and explained in detail the car conditions. In addition, people from the administrative area provide clear explanation about the loan and others products such as guaranties and services.

Ykenneyy

Jun 29, 2016

We traded a 2003 Explorer with lots of accessories. We purchased a Van. I wasn't completely sold at first, until shown the features, technology, design and value. Janet was very helpful and very understanding and very knowledgeable. We are working to coordinate having a few accessories added to the vehicle with Val. Val has been very accommodating and very helpful as well.

Justin Dull

Jun 28, 2016

Mike and Shawn are "Real" people. I recently bought a 2012 Accord. they worked with me a little on the price and fixed the issues that I had with the car. They were both extremely easy and fun to work with. I would by from them again another again for sure. Best Sales Rep's i have every seen at a dealership!!

Rfloyd

Jun 28, 2016

He was very friendly, personable, knowledgable and fun to work with. No pressure and actually works with you to get you what you want. Would definitely come back and purchase again!

KS143

Jun 27, 2016

From the time I walked into the place until I left I was amazed at the service. I was greeted right away and with a smile. I never was forced into anything I didn't want and I got a car I fell in love with! It was a fantastic experience. I will be telling everyone I know who is looking for a car to look at East Towne Honda! Jeremy Martin was fantastic to work with.

Duey

Jun 27, 2016

Found the car we wanted on line. Jerry followed up immediately with an email. Scheduled an appointment for that evening. Car was ready for a test drive when we got there. All interactions were friendly and professional. Great experience for a used car purchase.

RallyeRed Team

Jun 26, 2016

This is the second time we've leased with Wilde and based on both experiences we'll do it again! Our salesman was knowledgeable and informative. We always knew our options, but didn't feel like we were pressured or uncomfortable.

billmiller

Jun 25, 2016

I bought a brand new Honda CRX yesterday. This was the most comfortable buying experience I ever had at a car dealership. Was as simple as buying a pair of shoes. They did everything under their power to get me at a comfortable payment. Nice selection of inventory, nice modern clean building. No pressure sales people and management. This was my first Honda I ever bought!! Love it!!Steven Caves, Mayville Wis.

Leon1213

Jun 25, 2016

Jerry Is such a,wonderful Guy we purchased our 2nd vehicle from him, caring and does his job very well.We will recommend our friends to your dealer ship .

IntoxicologyH20

Jun 24, 2016

I recently graduated from college and also accepted a job offer the very next day; as my '05 Chrysler Sebring Touring had given all she could five (5) months before graduation, I was in the market for a 'new' vehicle after all the Pomp & Circumstance... Having been taking the bus to school and work (and, to this this dealership), I was prepared to walk away if it wasn't going to go smoothly. I easily confirmed my appointment by email and came into the dealership on a Friday afternoon with my better half along with all of my paperwork. We sat down with Janet H. who offered us refreshments (there is a vast area for relaxation for customers) which included bottled water and popcorn! She asked probing questions on what I was looking for and brought in Steven as I discussed my price point and my needs, i.e. reliable, good feel, stylish, not a lot of miles, etc. After some number crunching and selection dwindling, I chose the 2015 Nissan Sentra SV -- This is the fourth (4th) car I've bought in my lifetime and I have NEVER had such a positive experience. I needed to write this review sooner but again, with the new career there wasn't time! I will return here in under two (2) years to upgrade my ride due to their customer service being what it's supposed to be. Go here. Buy/Lease a car. Repeat! Janet and Steve are Great people and great agents!

abc321

Jun 24, 2016

I recently purchased a new vehicle from Wilde Honda. Syed was very straightforward and pleasant to work with. He was very knowledgeable about the car and the various options, and went out of his way to make sure I was satisfied with my purchase.Chris was also very accommodating and did not push addons that I was not interested in.

mskow

Jun 23, 2016

Mike Willis - professional, personal, conscience, and hard working. His follow-up and willingness to help in my car search were second to none. He's really there for his customers. What more could you want? I would definitely shop again with Wilde East Towne Honda and highly recommend them to others for their great inventory and staff members like Mike. Thanks Mike!

Sturg1

Jun 23, 2016

Jerry was great to work with: informative, polite, low pressure, patient, etc. I am 52 years old and have purchased many vehicles from auto dealerships in the past. This purchase was the most enjoyable, easy auto purchase I have ever made.

Terrence L Antony

Jun 23, 2016

The sales consultant Leticia Acosta and preowned Manager were very professional and receptive in what I desired. The negotiation process went smooth all the way through the financing. I was in/out within three hours which is quite impressive. I would/will recommend Wilde Honda, and plan to send other family/friends to visit the dealership when the time is right for their next respective vehicle purchase!

Jennifer Mason

Jun 23, 2016

Jerry was very kind, educated and professional. He was sure I understood everything about the lease of my Honda.

First Honda

Jun 22, 2016

I had the pleasure of leasing a Honda from Janet Hanson. She was patient with me as I decided on which vehicle to purchase. She was very informative and knowledgeable about the vehicles and about leasing. I had some concerns about my handicapped Mom riding in the vehicle but Janet addressed all those things issues. I would highly recommend Janet.

Sun Prairie customers

Jun 21, 2016

We had a great car buying experience. Laura answered all of our questions and not once did we feel pressured to buy. After making our purchase Laura made sure that we understood all of the new technology in our vehicle. A lot has changed since we last purchased a vehicle! We appreciate the great customer service and care that Laura gave us and will recommend Laura and Wilde Eastowne Honda to our family and friends.

Dewaaaaar

Jun 20, 2016

Very helpful and made sure everything ran smoothly even after a miscommunication with another employee.Excellent experience with both Michael and Karen. I will return to Michael when I need to buy my next car.

M0nkey

Jun 20, 2016

Everyone was extremely kind and personable. I never felt rushed or pressure from any of the sales team. It was an excellent experience.

mls1990

Jun 20, 2016

I went there with my mind made up on one thing and Laura showed me my options. I ended up leaving with something different because it was better for me. She was patient with all of my financial questions and listened to what I wanted in a car. I've gotten two cars from them and worked with Laura each time. Everyone else seems very welcoming and nice. They are super kid friendly which was helpful when I had my toddler with me for the whole process. I would highly recommend working with them to get a vehicle and I will continue to go to them for any vehicles I may need.

Popbob124

Jun 19, 2016

John was super helpful with us test driving today. We like going to Wilde Honda because there's no pressure from any sales person. More than likely, we will be back soon to look and possibly make a purchase.

Countinmom

Jun 16, 2016

So easy to work with. Samir went above and beyond to make sure we were satisfied with our purchase. I will definitely recommend Samir whenever possible.

can't pay extra at the end

Jun 15, 2016

This dealership advised me to have my ignition rebuilt rather than buy a new one. this was supposed to save me $125. then after work was finished, they advised me to buy two new keys for $125 a piece. I called the manager and he was not receiving calls. then I got put on hold and then they hung up. When I called again the receptionist said he would call back today. I am waiting for their call as I write.

Brianna Buroker

Jun 13, 2016

I originally went to Wilde East Towne Honda in 2014 to lease a Civic, and had a good experience. I returned less than 2 years later after an accident totaled my car. Multiple members of the staff remembered me and were very nice and welcoming during my second experience. I was able to work with all parties to get a lease price for the CR-V that I was happy with - happy enough to bring my sister in the very next day to get her the same car as me. We're both very happy with our choice in dealership and vehicle. Thanks once again for the pleasant experience, Wilde!

Christine Alder

Jun 13, 2016

After 21 years and 247,000 miles I finally had to say goodbye to my 1995 Honda Civic. It was a car that had served me so well ever since I bought it back in 1995. The thought of buying another car after so many years was a bit intimidating. I shopped around online and found a great deal on a 2013 Honda Civic Coupe at Wilde Honda near East Towne. Jeremy was so quick to contact me about the car and to set a time for me to coax my old Honda to the dealership. I cannot thank Jeremy enough for making the whole car-buying experience so stress-free. Jeremy's customer-focused approach truly made this an enjoyable process. I am beyond happy with my new car and will certainly recommend Jeremy and the team at Wilde Honda to my family and friends.Steve Skow also was a tremendous help in thoughtfully explaining the financing and various warranty packages. It was not nearly as scary as I had anticipated it would be,It is refreshing to find that true customer service is alive and well at Wilde.See you all in 21 years when it's time to buy my next Honda.

Daisy67, Cheryl67

Jun 13, 2016

Everyone was very nice and helpful, we did have sort of a long wait for the financial rep but both Laure and Karen were awesome they made sure we were taken care of with refreshments and friendly conversation, and it was Memorial weekend so they were busy. I love the car very much..

kenyokei

Jun 13, 2016

I made three total trips to Wilde looking for a car for my family, getting expert help from Jeremy Martin. After waffling several times before finding the ultimate dream car I couldn't afford, somehow Peter Bothe at Wilde Honda made it happen. After getting the car, Jeff Davis spent an hour going over the features of the new infotainment system and vehicle. I am so grateful to have this amazing 2016 Honda Accord EXL V6 in my favorite color - BLUE!I have settled every time I have purchased a new car, with either color or equipment, or payment. This is the only time I have driven off a car lot with everything I have ever wanted and at an amazingly affordable price.THANK YOU WILDE HONDA!

TERRY PARKER

Jun 13, 2016

Samir was low pressure and very helpful. He was willing to take extra time to meet our needs. He was very patient and pleasant at all times.

Amber1107

Jun 7, 2016

Every experience I have had buying a car has been absolutely HORRIBLE! Until now! Samir and and the team at Wilde East Towne Honda made buying a vehicle quick and painless! I will definitely recommend them to anyone I know looking for a vehicle! I've already convinced my sister to come in this Saturday! SO VERY HAPPY with this purchase! Thank you!! --Amber

Ceidy22

Jun 5, 2016

I really don't know much about cars, but Mike made the experience really fun and easy! I am really happy with my new car and with the excellent service. He was very informative, helpful, and went the extra mile to make this shopping experience a great one. I definitely recommend Wilde East Towne Honda!!

Emma1

Jun 2, 2016

This was the first big vehicle purchase I've made. I went to Wilde East Towne Honda because I've heard some good reviews and honestly thought the place had a nice look to it. The staff was very respectful through my process even though I became quite sassy at some points. I would definitely recommend Wilde East Towne Honda to anyone looking for a vehicle.

Tafonda Jackson

Jun 1, 2016

Conor was the one to make my experience awesome and he assured me that he could make a dream come true. And with the help of the awesome team work at East Towne Honda that is exactly what they did! Thank-you!

Vicki G

Jun 1, 2016

We, Grindel, my CR-V, and I are back from Wilde East Towne Honda Service Dept. We received our friendly welcome as soon as the garage door opened. I checked us in. Valerie Rich, Grindel's service advisor, was instantly on the spot ready to be sure Grindel's issues were recorded and my questions asked. Mostly tho she advised me about what services the crew would provide while thoroughly and professionally answering all of my questions and concerns. We have a service plan.Escort to the waiting area for a comfortable wait. Love the popcorn and coffee which I look forward as routine as I catch up on some reading. Wilde has it all covered. Every detail!When the highly trained and certified crew is finished with fast, comprehensive, and reasonably priced service, Grindel's after visit summary was presented. Valerie again flawlessly navigated me thru it all adding detail, insight and explanation to my inquiries. She also foreshadowed the next milestones to expect for Grindel's continued care. I anticipate no big surprises for our next visit and I can budget ahead.First line professionals like Val keep me coming back to Wilde. She lays the groundwork for a successful and satisfying visit. The crew does great work. Val ties it all together. Following some needed service and Grindel's safety check, we are now ready for our anticipated road trip as mother and car of the bride-to-be.Thanks to Wilde East Towne Honda. And thank you service advisor, Valerie.

MTopp

May 31, 2016

Great brand, great dealership, great Scott. I finally decided it was time to spoil myself a little and buy my first brand new car. I searched at several other dealerships, but none compared to the service that i received at Wilde. My sales person Scott was so knowledgeable about the Honda vehicles and also knew a lot about the other vehicles I mentioned to him. He never made me feel rushed or pushed into making adecision before I was ready....so different than the other places I went. I had a fantastic experience and would recommend Scott and Wilde to everyone.

newcarbuyer

May 31, 2016

From the first time I spoke with Scott Jensen he listened to my needs and requirements for a new vehicle. Scott was quick to guide me to a CR-V and within a few short days I was taking my new vehicle home. Scott was courteous, professional and wonderful to deal with during the entire process. I would recommend anyone looking for a new vehicle to stop in and ask for Scott!

Panshi

May 31, 2016

Would like to thank all at Wide Honda Madison for their fantastic customer service during the recall of my 2011 CR-V for the airbag recall. Wilde employees were polite, professional and went out of their way to provide me with a loner vehicle and continually checked with me on how I was doing with the vehicle. Once the part was in they scheduled me right away at my earliest convenience. When the time comes to replace my CR-V I will definitely shop Wilde for a replacement Honda.Thanks again to all for your help and professionalism.David Cerutti

pocogurl47

May 31, 2016

Jerry and his team were phenomenal! They went over and beyond than any other salesman have that I have dealt with. Not only did they help my find the perfect car for me, but they also helped me find a great rate. Honda, Jerry, and the team took very good care of me through every single step in the process. They were also upfront and honest with which I value so much. Jerry and his team are nothing short of amazing. If you're looking for a new car, go to Wild Honda! If you need a great salesman, ask for Jerry Ortega. Again, my whole experience was excellent and SIMPLY AMAZING!!!

2016 Honda Accord Ex-L buyer

May 31, 2016

I was looking for buying a new 2016 Honda Accord EX L. One of my office colleague introduced me to Syed Zaidi from Sales department of Honda Wilde. Syed has been very helpful in clarifying all questions I had in a professional manner. This has helped me in finalizing the deal. Karen from Finance team has also been helpful in completing all the documentation work after I confirmed the deal. I would recommend this dealership for a person who is looking for new car and work with Syed!!

solidsound

May 30, 2016

We had a good experience at Wilde East. Mike Wills was great! He helped us find what we were looking for and responded promptly to our calls and text messages.

Victor16

May 29, 2016

Definitely they did have the patience and time to work with me in finding what I was looking for. They just wanted to make sure I was completely happy with the car I wanted, and they succeeded.Thanks a lot!!!!!!

Megan Millin

May 28, 2016

After visiting quite a few dealerships we came to Wilde. Alex was so helpful and easy to work with. The environment we experienced here was so much better than any other dealership. We will definitely be back for future purchases and will recommend them to everyone we know!

AngM

May 27, 2016

I was in a car accident and needed a car ASAP. I felt overwhelmed by all the options and choices in cars. I told Jeremy what things I was wanting in a car and he found the perfect car within an hour. When I went to test drive the car he had it all ready for me. It was exactly what I wanted and within 2 hours I had the financing done and was on my way home in my new car. Thank you!

Eric

May 26, 2016

I had a smooth and pleasant experience purchasing a car through Wilde East Towne Honda. I would definitely recommend this dealer to a friend. I found the car I wanted on cars.com, filled out the inquiry, spoke a few times on the phone and ended up flying into Madison to take a look at it. They even picked me up from the airport. I took a test drive, inspected the car, decided to make the purchase and they had all the paperwork prepared before hand. I was in and out on the road back home in less than 2 hours. Conor was my main point of contact and if you're anywhere in the midwest looking for a car you should give him a call.

Dan F

May 26, 2016

This was our second Honda from Wilde East Towne Honda. Both times they went out of their way to make sure we were completely satisfied. This time our salesman was Scott Jensen. He was so friendly and knowledgeable. We leased a 2016 Pilot. Scott was so knowledgeable about the Pilot and very enthusiastic during our go through. Brent Alexander did our financial paper work. He was great as well. Pleasant, funny and accurate. We had been a loyal customer to another dealership for years but now I don't see why we would go anywhere else.

BAR

May 24, 2016

Cheryl in service is always incredibly accommodating and helpful. I appreciate the prompt service. They do a great job and always wash your car at the end of the service, I would highly recommend Wild Honda.

Criss

May 24, 2016

Very good service, very helpful and professional. Thanks a lot to Veli, Phil and Karen. I love my new car. This is the only place where I am baying cars from.

Magen Holmes

May 23, 2016

Samir gave us the best most relaxing and enjoyable shopping experience and helped us find the right vehicle for my family. I will definitely go with Samir the next time and recommend him to anyone looking for a new car. I can't thank him enough!

Tbentler

May 23, 2016

My husband and I were looking for a newer van. Nathan did his research and helped us get into an affordable lease. We went to almost all the dealerships in town and I was blown away with his customer service from the start. I'm afraid we wouldn't have been where we are today with our Odysse if he wasn't the person we worked with. Extremely helpful and enjoyably easy to work with.

VK

May 23, 2016

Jeremy was great to deal with. I already knew what I was after, Wilde had a few Honda Pilots available that met my requirements. Jeremy put up with me test driving the vehicles multiple times on a couple different days. I'm picky and over analyze. Jeremy gave me some perspective between the vehicles that helped in my decision. He got my accessories ordered and they arrived the next business day for install. Great overall laid back experience.

Joes711

May 23, 2016

Samir is a great salesman. He never pressured us. We drove off the lot in our new truck on Friday around 3pm. We had told him we were going out of town that day. On Monday around 2 he called us to see how everything was going. We showed up the first time after leaving another dealership that had upset us. We only test drove the truck on Thursday night at 7pm. But we decided not to make a rash decision that night. Samir texted me the next morning and asked if we wanted to come back in to look at it. We decided to test drive it again. Then we sat down to run the numbers and decided to buy it. I think it was a great decision.

Randy

May 22, 2016

Veli, Peter, Steve, & Chris were professional & respectful throughout the process! I will definitely go back & continue to do business with Wilde Honda. First class service!

tiqualls

May 22, 2016

This is my first experience buying a car for myself. Sure, I've visited dealerships with my parents, friends and partner, but financing my first care is a whole new experience.My partner and I parked and walked to the front desk to confirm our appointment with Laura and were greeted by one person who showed us right where we needed to be. Working with Laura, Shawn and Chris offered me a a painless buying experience. Sure, I waited while financing but once that went through it was mighty efficient. I know it's a part of their job, but I felt a great rapport with everyone involved in the sales process. They made me feel welcomed and guided me through every step on the process.I won't be buying a car any time soon, but my next one is definitely coming from Wilde!

SandiRN

May 21, 2016

John Belken was professional, extremely helpful, and informative. He answered all of my questions, and was able to help me with the age old Lease vs Buy dilemma. After presenting all of the facts, I decided to lease, and the process couldn't have been simpler. Both John and Karen (financing) were personal, pleasant and shared personal stories that made the whole experience great! I would recommend Wilde Honda (a friend had recommended them to me) to anyone with interest in leasing a new car.. So happy with the Civic. Wilde had lots of choices to pick from, and I was able to drive the one I had researched on the internet off the lot a few hours after coming in. Great place to do business because the people I dealt with were great!!!

Patrick2014

May 20, 2016

This is the first time since 2011 that my wife and I have been seriously looking for a replacement vehicle. After shopping online for weeks, we decided to go and try Wilde East Towne Honda thinking "here we go, let's prepare for a high pressure sales pitch" and then go elsewhere. We could not have been more wrong, our salesman Mike Wills was patient, polite and asked if there was a vehicle we would like to drive. Didn't push us towards any particular vehicle, didn't come on with the general sales pitch about making the deal of the month, waited patiently while my wife and I looked at vehicles we had interest in. When we decided which vehicle we liked, he again asked if we would like to take it for a drive, take our time and be sure it was the right choice for us. Well, we bought it and couldn't be happier with our experience at Wilde Honda and with our new to us 2014 CR-V. THANK YOU

worldtraveler1973

May 20, 2016

I have been coming to Wile East Towne Honda since they opened their doors. Their helpful salesmen assisted me in my transition from a big gas guzzler to a fuel efficient Honda. When Heather was the receptionist she always brightened my day, even tho I don't see her as often as I used to. When I come in for service I still see her in passing once in awhile and she is always kind, professional, and most of all; helpful. She never has an issue dropping what she's doing to help me out with a question I may have (no matter how difficult I may be). If the true success of a company is dependent on customer service, then Heather is making Wilde East Towne Honda a world class dealership!

Frank

May 19, 2016

Recently graduated so I had a tight budget to work with, but I'm very happy with my purchase from Wilde Honda. They gave me an unbeatable deal and I'm very happy with my purchase. The people there were always kind, ready to listen, and very smart about what they do. Being new to the Madison area, they gave me many opinions on the driving conditions around the neighborhood and helped me understand all factors in purchasing a reliable car. Thanks to all the staff there!

james

May 19, 2016

Dan was very friendly, understanding, knowledgeable, and honest about the deal. He got me a great trade in value and a good price on a brand new cr-v. I had been stuck in another brand that did not feel safe, from a horrible dealer. My wife did not want me in it anymore. she had just gotten an awesome top of the line accord from them, so I thought I would check out the cr-v. Great utilitarian vehicle in a cute but rugged package. "cute" so my wife will ride with me "rugged" it can do most of the day to day home depot and costco large item stuff. What really sold me on wilde is the great service department. I had never been to a place before that you drive in and they automatically check your alignment and treat you with a lot of respect. I was use to a much less professional service departments, so when I started going to wilde I had a list of things I wanted them to check or do. before I could even ask they had already addressed them to me! with our busy lives it's great that we don't have to remember everything. they'll take care of it. Thanks Val

CottenJ

May 19, 2016

My wife and I were just starting our search for a replacement car and our first stop was at Wilde East Honda and I was looking at used CRV's as my wife stayed in the car and drove along as I called out the prices and mileage on the cars to her. She alerted me that a salesperson was approaching and I thought to myself Oh boy here comes the high pressure pitch we were hoping to avoid. Mike greeted me and I said I am just looking and doing research. Mike said no problem most people are just looking and doing research and here is my card and if you have any questions or need any information. My wife and I were so impressed that we called Mike over and he answered our questions and got us a car fax and showed us the No haggle price and explained what a great deal and value this was on the car and we knew that to be true as we did our research online at home. We ended up buying the CRV and could not be happier with how we were treated by Mike and the entire staff at Wilde. We have never made a purchase so quick and have never been treated with such respect and without pressure and are grateful for that. We will highly recommend Mike and Wilde to all our family and friends. And as a added bonus we get free car washes for life!

warheck

May 18, 2016

Laticia knew our situation and worked with us thoughtfully and thoroughly helping us make our decision. It was a good experience for us.Warren Heckman

Amgasse

May 17, 2016

Phil and Veli were excellent. Best part I walked away with a new 2016 van. I would back and by a car again. I would also like to say the finance person (Tim I think was his name) was very friendly and a joy to work with.

Tom & Andi

May 16, 2016

Found the Element we were looking for online here and after contact by email and phone drove 300 miles to find everything we were told to be spot on. Mikel and Karen were awesome to deal with and everyone worked to make the experience very pleasant. Highly recommend this dealership.

Tom & Andi

May 16, 2016

Saw an Element online and talked to Mikel about it. Drove 300 miles to find everything we were told to be true. Found Mikel to be pleasant, friendly, and honest to deal with. Karen helped with finance paperwork and was also great to work with. Bought the vehicle and still can't believe what a nice experience the whole purchase was.

g

May 16, 2016

Mike W. and his team make the process of buying painless and relaxed. The level of service does NOT change with the type of car that is purchased, and I felt supported at all times through the process. Mike bent over backwards to explain anything that was not clear.

Huma Siddiqui

May 16, 2016

Samir was extremely helpful in finding the right car for my needs. He took everything into account to present a great match. I bought a 2014 Honda Accord with low mileage, affordable monthly payment and perfect gas mileage. These were my three top reasons to look for and all of them were met. I didn't know what terms like 'Pre-Owned Certified' means and why would it matter when looking for a car. Samir took the time to review everything with me and explained all the different options with existing warranty and additional warranty could mean in the long-term. I test drove the car on Thursday and picked it up on Friday.....a seamless process! I would recommend this dealership and Samir to everyone I know.

john6674

May 16, 2016

The staff at WETH truly went above and beyond, staying after hours and working tirelessly through piles of paper work to put me in the car I wanted quick and easy. Their lot and pricing is second to none, and their customer service cannot be beat. If you need a car, don't buy from anyone else!

Romanian95

May 16, 2016

I went in four days strait and every time I went in to look at a different car, the staff was nothing but good to me. The organization and teamwork they have to help find the right car and financing for you is the best in the business. If you walk in looking for a car, they will find one and make sure you walk out with the best deal around.

peggy1960

May 14, 2016

Just bought a 2016 Honda Fit and it is a perfect Fit for us! John Belken, our sales consultant, made it hassle free. Peter, sales manager, and Chris in finance, were on board to answer all questions. Justin Drinkwater in the parts department even installed our mats! We can not be more pleased with our experience with Wilde East Towne Honda!

Jwayman97

May 14, 2016

I have been working with Conor Kuhnau the past couple months with trying to get me a car I would be happy with. With being indecisive and not knowing really what I want, Conor was there through-out the whole process. It has not been easy getting me into a vehicle for other reasons, and when I was told I would be able to get a car quite yet, i was really bummed out. Conor, Steve, Pete, and Karen went out of there way to find me a vehicle that i would love, and that they WOULD be able to get me into. I was absolutely blown away by this. From being told I couldn't get a car, to them going above and beyond to still look for cars for me, to a couple days later being told I can go home with a car was just a great experience. Conor is so patient and truly does want what is best for his customers. He didn't push me in a direction I wouldn't like and he didn't hound me to come buy a vehicle from him. He simply took what I wanted in a car, and found me something that I love. For my first time actually getting a car myself, and looking around, I have to say that this was the best choice for me. I could not have asked for a better salesman to be working with. Everyone involved at Wilde East Towne Honda did an excellent job at exceeding my expectations. Thank You!

Sandy

May 12, 2016

Everyone you met on the sales floor were so nice and helpful. John Belden was so patient. Helped me with comparing similar cars to the Honda Fit. Karen made the financing so painless unlike other dealerships that want to force their financing on you, I requested a certain bank-no problem I got what asked for. Jerry brought out the Fit shining like a diamond, the best experience I've ever had.So happy with the Fit, it meets and excels all the criteria for what I wanted in my new car.

Todd

May 12, 2016

My wife and I were deciding between the Accord and CRV and Mike Wills made the experience enjoyable and easy! He showed us numerous vehicles in both models, let us drive them and helped us with our decision. He knows the cars inside out and is an excellent resource!

Madison George

May 11, 2016

This is what a car dealership should strive to be! Jerry was super to deal with! I went here because their service department worked I'm my Honda and didn't nickel and find me to death like most dealers. Turns out their sales process is equally upstanding.

Happy Minnesotans

May 11, 2016

We drove 4 hours to find just the right vehicle. Mike and his team were awesome! The Pilot is even better! We are sad that this dealership isn't closer to home. I never thought I'd find buying a car this easy and stress-free.

Nicholas Castro

May 10, 2016

Jerry was fantastic at helping me look for cars! And when my bank gave me the wrong information, Steve, worked with me so that I was able to drive off the lot with my (new to me) 2007 Jeep Patriot!These guys are awesome and really try to do what's best for the customer!

Androbrts

May 7, 2016

Mike was very knowledgeable and he added no pressure. When I was deciding on a SUV he was very helpful in showing what would be best for my needs.

Rayski

May 6, 2016

To give you an idea how how nice these guys are - I stopped in the other day with a headlight that I couldn't get the socket loose and Nathan was called over and popped it right in. No Charge!I tend to do some of the easy maintance on my Honda and there parts department has been veryHelpful - parts arrive in a timely manner and the prices seem very fair. I have no problem handing my Pilot to these guys when there are service beyond my expertise

DG

May 4, 2016

I was looking for a new vehicle and was interested in test driving 3 Honda models. I set up an appointment with Leticia Acosta. She helped me find the right vehicle that would fit my needs and she answered all my questions about each model. I felt no pressure at any time. Leticia made the whole car buying a pleasant experience. I recommend Leticia if you are in the market for a new car. The Wilde staff were helpful and courteous.

andyrobrt

May 2, 2016

Mike was excellent at helping us find the right SUV that fit our needs. He did not add any pressure to our search for a new vehicle and he was extremely knowledgeable about how each SUV would specifically be of good use to us. We will without a doubt work with Mike again in the future!

CB

May 2, 2016

I recently worked with Conor Kunau and had a great experience! Was very helpful answering any questions, and I felt no pressure in buying a car that day. Everyone at the dealership was friendly and welcoming. I also worked with Chris to go through the paperwork and he was great to work with as well. Would highly recommend Wilde East Towne Honda and specifically Conor!!

Peg B

May 2, 2016

We're probably not unique buyers in this regard, but we were cruising the Wilde East Towne Honda lot one Sunday afternoon. No, let me back up... at a gathering of about 100 people, [Wilde Salesperson] Mike Wills picked up on a casual comment we made about it "getting to be time to change vehicles one of these next couple months." Because it wasn't really the best time to talk business, he invited us to drive through the lot next time we were on the eastside. We did so on a Sunday (purposely). Monday morning Mike called Jerry with a personal invitation to come in and talk --"no pressure, I promise" -- as we had questions regarding leasing vs. owning. We made an appointment with Mike and ended up trying out a 2016 Honda Odyssey! Mike knew his inventory as well as what the next few days might bring vehicle-wise, along with the Madison market 'like the back of his hand, as they say. We absolutely loved the car, but it was an Elite--somewhat beyond the price we had budgeted. So, he sent us home with an EX-L. It fit, perfectly!!! After negotiating an acceptable price, including an acceptable trade, we made an appointment to close on Friday. There you are... from beginning to delivery, it was less than 5 days! Also, we liked the method Wilde used to assess credit worthiness. After Mike had their Used Car Manager look at our car and ballpark a trade-in value, he discussed the various ancillary services they offered. Again, he did a great job but without pressure. He then introduced us to an F & I person, who after a brief overview, set us up to complete an application online. While I did this, Mike "disappeared", but remained on the sales floor to make sure we weren't left to sit and wait for someone to remember we were there. Then off Jerry and I went to a private office where we went over the 'hard' numbers. We were impressed with the knowledge and efficiency of the new-to-Madison (but not new to Wilde) financial rep as well as the assistance provided by a woman who was more experienced. NOTE: Never did she project a sense of seniority; the gentleman welcomed her assistance in making sure all the i's were dotted and the t's were crossed.I'm sure I've omitted some other details that contributed to our experience, but be aware that on all levels, we give Wilde East Towne Honda a "5"!

HappyBuyer

May 2, 2016

I was greeted on the lot while looking at cars and to be honest I was hoping I would go unnoticed as I did not want to feel pressure to buy as I am still unsure what direction I want to go with my next vehicle purchase. Mike approached and must have read my mind and said "Dont worry I bet your just looking and was hoping I wouldn't bother you, I'm just happy you didn't make me have to chase after you like everyone else has today because my feet hurt" I couldn't help but smile and laugh and say you read my mind. Mike introduced himself and welcomed me to Wilde and simply said he completely understands and handed me his card and asked if I was looking for anything in particular or if I had any questions . I had a few and Mike answered them and explained the layout of the lot and showed me the stock number decal on the cars and explained the Honda Pre-owned Certified warranty and asked if I needed any paper and pen to take notes for my research. Mike went inside to his desk and brought me a pad of sticky notes and a pen and even a bottle of water. He told me to write down the stock numbers of anything I had an interest in and that he would leave me to kick some tires and do my research in peace and would check on me in a little bit and if I had any questions or needed keys to let him know. After about a half hour I had narrowed my choices down and found Mike and he showed me the carfax and details on each car that eleviated some of my concerns about needed maintenance or repairs by showing me the repair order and what was done to the car to prepare it for sale. Just so happened the Accord I liked the most had new tires, new brakes and rotors and Mike said perfect choice and calculated the warranty coverage I would have with the Honda certified warranty and offered me a test drive. Mike pulled the car up and showed me the car and even showed me the engine and let me know that the washer fluid was all I would need to concern myself with and showed me it's location. Mike asked if I was familiar with the area and let me know that he would be happy to go along or that if I felt more comfortable going by myself he would not hold that against me or charge me any more. LolMike let me know that the dealership was open until 8pm and that he felt it was important that I spend some time in the car to make sure it was right for me, and all I hoped and dreamed of in my next car and that it had a full tank of gas so it's was up to me. I took it to show my Dad at his work and showed him the carfax and repair order and the Certified Pre-owned warranty booklet Mike provided and my Dad was impressed and liked the car as well. Needless to say I am the proud owner of a beautiful Honda Accord and I could not be more happy with how Mike treated me and made the fears I had of car shopping a thing of the past. This is what the experience should be like. Stress free, fun, relaxed and enjoyable. Everyone at Wilde was friendly and easy to work with. I am a Mike Wills and Wilde East Towne Honda customer for life.

Janesville man

May 2, 2016

My first experience with Wilde Honda was in Waukesha in 1990. Loved them then as trustworthy, fair, easy to work with. I tried Wilde East Towne Honda for a used car for my daughter based on experience with Wilde Honda. They have kept the same customer centered easy to work with and deal with in my lifetime.Great salesman, Conner Kuhnau, he is not a fast talker, game player, slick willy salesman but an experienced, helpful, upfront and a great to deal with young man.I have a found a dealership that I am confident I can trust and hope to use them again soon.Chuck

carguy

May 1, 2016

Excellent service by the dealership in helping choose what I want and they were on top of things and took out time in helping out and especially Shae was amazing. Strongly recommend them

terry

May 1, 2016

HI, I haven't had a new car for 12 years. I have a older pickup which was my daily driver for 12 years. I've taken good care of it but it now has 146,000 miles. I still need a truck but facing a expensive A/C repair I decided it was fine for those times I have to have a pickup but I didn't want to put so much money into it anymore. With that in mind I came upon the idea of getting a fuel efficient car for most of my driving. The first dealer I went to, demonstrated all those tricks we've come to know that dealers can do. After hanging around there awhile to see this I went to Wilde Honda. Alex Boeger came outside promptly to see if he could help me. I told him what I was going thru so far and he promised me I wouldn't see that here. And how right he was. I test drove a Honda Fit since this was on the top of my list. The Honda Fit is better then I had imagined. I now have leased a 2016 Honda Fit. Why can't all dealerships and salesmen be like this. Thanks Alex

pinkmermaid

Apr 30, 2016

Jeremy was a great guy to work with and very helpful narrowing down my search for my next Honda. This is my fifth one! Everyone I worked with was helpful and courteous.

Repeat Cusromer

Apr 30, 2016

I've bought several vehicles from Wilde. I'm glad they are in town to give some competition to Zimbrick. Beat there prices. Brent in finance made it super fast. I was in and out in about 2 hours total. It's one of the fastest experiences ever buying a car.

lisah608

Apr 30, 2016

We met Daniel Kippert when we decided to start looking at cars. He was very informative and not your average car salesman that follows you around and hassles you. He was professional yet down to earth and very willing to work with us. He listened to what we wanted. We were very surprised that he had been there under a year as we both thought that he was a senior salesman. We also want to mention how wonderful the finance person, Karen, was. She was very helpful, informative and non judgemental. Thanks to all of Wilde East Honda but especially to Dan and Karen. I will definitely recommend you. Troy and Lisa

Ellie18dance

Apr 30, 2016

Bought my certified Honda Odyssey EX-L with Navigation and it was a super easy transaction. Jeremy made it a super easy purchase and helped me find the right van. Also I appreciate the finance dept going to bat for me and actually getting me better financing then what my bank had to offer. I would definitely recommend this dealership and will be back in the future.

Erin

Apr 30, 2016

Thank you Wilde East Towne Honda for the beautiful Lexus I purchased from your staff. I love it! I look forward to the car washes.

Suzanne

Apr 28, 2016

I worked with Syed Zaidi. He was awesome in all regards. Friendly, low pressure, accommodating and patient with all my questions. My intention was to purchase an Infiniti but on my way to that dealership I decided last minute to check out Wilde Honda. I am leasing the Accord Sport and love it! Highly recommend Mr. Zaidi and Wilde Honda. Customer service is superb!

osrui1387

Apr 27, 2016

I started my shopping with Jerry. He was wonderful and took the time to answer all of my questions over the length of a week. When my husband and I went in on Friday, we were greeted by Jeremy and immediately told him that I was working with Jerry. He assured me that, though Jerry was off, he was taking care of all of his clients. He played it well. We attempted to purchase a 2015 van, after asking several times if Jerry was going to get credit. Jeremy assured me (lied to my face) that Jerry would get credit for the sale. After filling out financing forms, we were told that the van had already been sold to someone else, but they had a 2016 (for $8000 more) that was just like it. BAIT AND SWITCH, much?!? We walked. The next morning, the original van was miraculously available. We went back, and got a better deal than we would have the previous night, luckily. I later learned that Jerry did not, indeed, get any credit for our sale. Jeremy is the type of guy that gives car salesmen a BAD name! Once I started making noise on social media, I learned that all of my friends who have shopped at Wilde have had terrible experiences! I wish they had been more vocal before this week!!!!!I later spoke to Wilde's PR guy and told him our whole story. I am still very displeased with the process itself, but I appreciate their follow-up. Jerry did end up getting credit for our sale (so he told me), and that made me much happier. He deserved it! I'm still not running back to Wilde, or pushing my friends over there, but at least I feel like I was heard.

Cait123

Apr 27, 2016

Jeremy worked with me to find a great car that met my needs and budget.Also, he was very knowledgeable and had good advice for picking out the right car. Everyone is very friendly and helpful!

TC

Apr 26, 2016

Because we were in the market for a specific model of Honda Odyssey EXL (2015 or 2016 Certified Used with low mileage), the selection near us in Illinois wasn't fitting our goals. And if there was one that did but was slightly out of our budget range, no one really wanted to work with us to make it worth our business. Everyone we talked to wanted to persuade us to buy brand new, which was even more out of our budget range (hence why they also wanted us to consider financing, which we didn't want to do either).Through autotrader.com, we found that Wilde East Towne Honda had a surplus of the exact model we were looking for. They worked with me over the phone rather quickly to land on a final deal, gave me a general range for what my trade-in would be worth to them, and then reserved the van for me until I could arrive in person over the weekend. Overall, the price was very fair for a minivan that is practically brand new. We got a great deal on a 7 year, 100,000 mile comprehensive warranty. And the trade-in value they gave me for my car definitely was more than I would have gotten elsewhere (such as a CarMax). All the people that had to help us through the paper work were very nice, and the other staff were always very courteous, polite, conversational, etc. They all made us feel very welcome to be there and well worth the 2 hour drive!Thanks again.

happymom1

Apr 26, 2016

Purchased a pre-owned Civic from Wilde this past weekend. It was the best car purchasing experience I have ever had. The service was exceptional from the time we walked in. I would highly recommend Wilde to anyone who is car shopping!

lee.trice

Apr 25, 2016

Shae is super helpful and friendly. When I had a dilemma in deciding the cars, he weighed out the pros and cons of each car. He is really on top of his game, and is knowledgeable about the cars/features/insurance coverage. He is very fast at responding when I come across any questions. I would definitely recommend working with him if you are thinking about getting a Honda!

Amby

Apr 23, 2016

My fiance and I came in looking to lease a vehicle. Ended up working with Shae Stovell who showed us a variety of vehicles of our choosing. He was very knowledgeable about the cars, prices, ect. Very pleasant to work with and never felt pressured what so ever into having to make a purchase. He even took the time to allow us to put a rear facing infant car seat in one of the cars just to put our minds at ease. Did I mention he did all of this even after knowing that we were just looking to view and not purchase a vehicle that day?! He definitely sold us on the 2016 Civic and we ended up emailing him that night. His responses were timely and he even worked to get us the exact color vehicle we wanted from another dealership due to them not having the one we wanted- we were being picky. He worked very hard with our narrow time schedule to get everything ready for us with the car and it was greatly appreciated! On the finance side, Brent Alexander was a pleasure to work with. He made the experience painless and got through the content in detail quickly! He worked with the price we were seeking while adding in the most for our money.Overall experience was great and we will definitely be returning to this dealership!

Dennis

Apr 23, 2016

I just wanted to say thank you for the warm, friendly and amazing help that Valerie and Frank gave me in my recent visit. I loved the integrity and professionalism of Valerie service to my vehicle.

Tran Phat

Apr 23, 2016

Great place to buy a new toy also recommend the salesman SHAE STOVELL .He will go the extra mile to make the sale easy and affordable . Thanks again for my new 2016 Accord ??????????

mandabear0930

Apr 21, 2016

I gave a 5 star rating because i had an overall great experience! I felt as if i was talking to a friend. My sales representative by the name "Laura Kaleas" was very easy going. I didn't feel any pressure and i wasn't rushed at all. She spoke very clear and i understood everything that i was getting myself into. The price was what they said it would be with No surprises! I made my appointment earlier in the morning and i liked that she asked if i wanted coffee. I felt very comfortable! I would say over all i had a great experience and it was a blessing. My car runs amazingly with so many fun features!!! Also, Steve from the finance department was amazing! I would recommend this dealership to anyone. I felt welcome as soon as i walked into the door! Everyone was very friendly. Thank you Wilde East Towne Honda for making all my dreams come true! :)

Joe Faust

Apr 20, 2016

My first impression of Samir was our initial phone conversation. He was extremely helpful and had knowledge of the vehicle we were interested in. His easy going friendly demeanor made the experience more low key than high pressure. When we arrived at the dealership he had the vehicle ready for us to test drive. He was very helpful in describing the options the vehicle had. He made it clear he was willing to follow up on the vehicle after purchase.

Willie

Apr 20, 2016

My lease was not up for renewal for another 8 months. Shae contacted me and helped me with a smooth lease transition. Also saved me some money. New car, lower payments. WIN, WIN!Thanks again Shae

yahnikbunch

Apr 20, 2016

Veli did an excellent job of listening to our needs and helping to explain every detail about our new van. He works hard to make sure everything was understood. Veli is very patient, dedicated and enthusiastic about helping customers feel comfortable in the process. We couldn't be happier with our new Honda Odyssey!

Theindigofalcon

Apr 19, 2016

I had a breeze of a time with Scott and the dealership. My situation was rushed, and in the midst of a family loss. He was extremely considerate and patient, and highly, highly informative. My only regret is having taken almost a whole year to leave this review!Thanks again Scott, best wishes!C.N.

Juan2006

Apr 19, 2016

We had a great time working with Velislav, he was able to understand our needs and willing to provide us his advise when needed. Veli was very friendly, informative with good sense of humor while keeping professionalism during the entire purchase process. The only minor thing during our visit was that Veli seemed to be really busy dealing with us and with other customer at the same time, nice thing about it, he always showed enthusiasm and energy while assisting us, so overall it was a great experience. Thank you Veli, you are the man!.

Kait131

Apr 19, 2016

I recently purchased a 2013 honda accord and couldn't be more satisfied. Very helpful and informative. Extreamly happy with my new purchase!! :) great experience!

Foggy

Apr 18, 2016

We went to Wilde East Towne Honda recently to start looking at vehicles. Laura Kaleas was our sales consultant, and she guided us immediately to the vehicle we eventually bought, a 2011 Honda Pilot, which we love. What began as the start to a long process of looking at vehicles became a done deal in only a few hours. Thanks, Laura. Thanks also to Brent Alexander for his humorous expertise in finishing up the financials of the purchase.

Lindsay Brown

Apr 18, 2016

Great to deal with. Very fast and informative. I am very happy with the vehicle. Since this is my first Honda, I had a lot of questions and Nathan answered them all. Nathan did a great job!

Blake/LeAnn

Apr 18, 2016

We dealt with Janet Hanson and found her to be extremely knowledgeable, easy to deal with. On a scale of one to ten, we would have to give her a twelve and the same for Brent Alexander. Such nice people to deal with. We are loving our new Honda Pilot. What a great car.

Kim

Apr 17, 2016

I was very pleased working with Syed while buying my new odyssey. He was not pushy and very patient while we decided what was right for us. He responded to my emails quickly, and was able to get the color and model we wanted within a day. Love my new van and so do the kiddos!

JesK

Apr 14, 2016

Shae Stovell was very informative, approachable and overall gave great presentation that sold us our new Odyssey! Gave us enough options, patient in answering questions and total thumbs up on how he managed our transaction. Brent Alexander who handled our Financing was also absolutely friendly and made me feel at ease with the whole signing and transaction. Made the whole ordeal effortless and entertaining.

Dan Gullickson

Apr 14, 2016

I had been to MANY car lots in a matter of days dealing with used car salesman you know the type I call them the "luckers" the ones who don't let you out of there site and try to not give you the time to talk to your wife and just try push you into buying.NOT this place our salesman was chris and was by far the best salesman that I came across in all my years of buying cars he was not one of the "luckers" he did not try to push us into anything and gave us all the time we wanted I will be telling everyone who asks where they should by a car is wilde honda and no I was not paid for this review

pckr2016

Apr 14, 2016

This is the first used vehicle I purchased in over 30 years, and I was not looking forward to talking to used car sales specialists. My fears were quickly gone from the moment I met Samir. He took the time to understand the type of vehicle I was looking for prior to my arrival at Wilde. He did an excellent job of explaining the available certified Honda's Wilde had available that he thought would best meet my needs while not putting any pressure on me to make a purchase decision. The car I ended up purchasing from Samir was exactly what I was looking. The process was very smooth and overall a very positive experience for me. I would recommend Samir and the Wilde dealership to family and friends as a place to purchase their next vehicle.

madison native

Apr 13, 2016

Janet was very helpful, knowledgeable and very patient with my questions about leasing my new car. She made sure the car settings were programed to my preferences and explained them very well. I'll be back...in a few years.

Joe V

Apr 13, 2016

It's been 8 years since our last auto purchase, and a lot has changed. We shopped all the Honda dealerships in the state, and Chicago. We found the Wilde site very easy to use to locate the car we were looking for. A quick call to Veli got us a great price, and we were able to make a great deal on a great car...all online and over the phone. Pickup was a breeze. Great customer service, people knew what they were doing, and very accommodating. Would definitely purchase from Wilde again.

Deforest, WI

Apr 13, 2016

We had never bought a car from a dealership but Conor and the gang at Wilde made it so easy. Everyone went out of their way to provide exemplary customer service. Well done Wilde!

Sue

Apr 11, 2016

On Apr.7th, we signed our 3rd lease with Wilde East Towne Honda. Prior to going in to the dealership, I spoke with the Sales Mgr, "Peter", to see if we could mutually agree on the numbers. He was very accommodating, and assured me that he would come within our price range. I was pretty surprised.Pete assigned us a sales associate, "Janet Hanson". She was equally very easy to talk to, pleasant, and attentive to our needs. There were no gimmicks, we were given a much better price, by nearly $900.We love our Hondas, but the Wilde East Towne dealership has by far the BEST customer service. We will continue to be long term customers for future service, and future deals. Thank you Wilde East Towne Honda!

KSS

Apr 8, 2016

I have been working with Cheryl Romo recently and have been having a great time - well, as great as it can be with car problems - both with service and advice. Cheryl has always cheerfully talked with me about my problem and gone well out of the expected way to help with or resolve my concerns.This last time it was not even a needed service issue but something foolish I had done with my CRV for which I needed an uncommon part to remedy. She checked with parts, made several calls back and forth, tried to help get the part to me and was always glad to work with me.All the rest of the people I dealt with when I picked up the part, specially at the parts desk, were very friendly and helpful also.Thank You Cheryl !

Jack Danials

Apr 7, 2016

From the time a contacted the dealership and drove the car off the lot I felt like I was part of the family. I noticed a chip in the front window on tne drive home and returned to the dealership where they told me that they would have someone come to my house and have the front window replaced at no additional cost to me.

Steve Reese

Apr 7, 2016

Great service after the sale. Free car washes and free loaner car during lengthy repairs.

Christina

Apr 6, 2016

Laura helped us in the process of buying a new 2016 Honda Accord Sport. She was knowledgeable about the vehicle and was very attentive throughout the whole process. Highly recommended!

ahill3

Apr 5, 2016

I took my Acura TL into Wilde because of the great service I had before and left happy yet again. I tried changing my own engine filter and broke 2 of the bolts off, so rather than risk breaking the other 2 I took it in to have it looked at. Randy Schmidt was my service adviser and he was prompt, courteous, and very helpful. Tim Kesterson was my mechanic and he managed to get the bolts out in only a few minutes. He was also incredibly friendly and I felt like I was in good hands. Rather than charging me crazy labor rates and part costs like most dealerships, I was only charged a few dollars for the 2 bolts and they even washed my car! You don't get that kind of service at any of the other dealerships in the greater Madison area. I don't have enough positive things to say about Wilde Honda, so if you're in the market for a new car or need service this is absolutely the place to go!

Bdmarek

Apr 5, 2016

It was easy buying a car from these people cause they very friendly, respectful, attentive, they made it easy as pie, and gave us a helluva deal, definitely will be a returning customer.

Crystal DiChiara

Apr 5, 2016

I needed a few things serviced on my vehicle and talked to Randy on the phone. He was nice and very helpful. I felt like I was in good hands. Everything was going good when I arrived at dealership, Randy greeted me and we talked about the services I was there for. I had recently had my windshield replaced by safelite and they told me I may need to have my camera in windshield recalibrated. So I told Randy that. He said they'd look at it and if it didn't need to be done I wouldn't be charged for it. Also my van possibly needed new filters. I said if I can get away with another month I'd like to wait because I'm on a budget. He said that was fine and he'd talk to the guys working on it. Fast forward to the end and Randy says they couldn't recalibrate the camera because their computer they hooked up to my van said there was an internal problem with the camera and I'd need to call safelite and talk to them about fixing the issue with the camera and then bring it back to recalibrate it. He shook my hand and said just go to the cashier and my van would be waiting in the garage. So I went to the cashier and I found out I was charged for everything! I understand they tried to recalibrate the camera but it couldn't be done so they charged me $50 for attempting to do something to my car. I was mad to say the least. I paid and went to my van. Then noticed they didn't wash it. Washing it is a free service they provide. So I said something to one of the workers, which happened to be Mike, that was in there at the time. He informed me the car wash wasn't working but they just got it fixed and they'd wash it if I wanted to wait. I agreed, why not? Then I asked Mike about scratches on my door and told him I had touch up paint if he could do it for me. Upon careful examination he said he thought wet sanding could take it out. At that moment a detailer walked in and Mike called him over and they discussed it and Mike said they could do it right now if I wanted to wait. Of course my next question was how much was it. That sounded expensive. Mike said they'd do it for $20/40 dollars. I said yes please! So they took my van and we waited. It was done relatively quick and it looked great! I had a nice car again! Mike then said the system was down and to not worry about the cost. I was ecstatic! That was seriously some amazing customer service and then to get it done with no charge was icing on the cake. Thank you Mike!! Although I got charged for something they couldn't do, I didn't get charged for something they did do so I say we are square. When I was leaving I mentioned the calibration and Mike noticed they had charged me and wrote on my receipt not to charge me when I come back to recalibrate it. So that was amazing too! I was going to leave feeling down but Mike saved the day. I would definitely recommend this service department and I will be going back for all my servicing needs. I may not be dealing with Randy in the future as I don't think he understands what it means to someone to be on a budget. But it all worked out.

rmlumley

Apr 5, 2016

My wife and I decided it was time to buy our first new car together. We did hours of research beforehand and determined that we had a lot of interest in a Honda Fit. This was our first experience buying a new car so we weren't sure what to expect. Lucky for us, Nathan met us at the door and guided us through the entire process. It was painless and we felt good about our purchase. We quickly agreed upon a price and trade-in value and were able to walk out that day with a brand new car.It has been a month and we are still happy with our purchase and would recommend Wilde East Towne Honda (and specifically Nathan Wood) to any prospective buyers.

Ryan G.

Apr 5, 2016

I have been working with Cheryl Romo for over a year now with my two Honda vehicles since the previous service specialist left. I have had nothing but bad experiences with her. It started when she ordered the wrong color seat belt for my van and the poor service continues. I like to call to find out a good time to get an oil change done to avoid a long line. She doesn't return my calls, including last Friday. In the past, I end up just driving in there to get it done and hope for not a long wait. R.G.

Teri Johnson

Apr 5, 2016

Former Sales Manager Eric Henderson initially helped me with my deal and then set me up with salesman Syed Zaidi. Everything went pretty smooth and they gave me a good deal for both of my cars that I traded in. I would like the dealership to be more fluent with dealing with out of state buyers. I am from IL and there seemed to be a confusion on how to deal with the tax, title and license.All in all, I had a great experience. Thank you!

Thomas Reif

Apr 3, 2016

My wife and I had never been to your dealership before or for that matter bought n Honda. We were not happy with our 2015 Ford Escape so we were looking for a different car. My daughter owns an older Pilot so we started (and ended) with Honda. Liked the used 2015 Honda Pilot we found on the lot and Michael and your staff bent over backwards for us to have it ready the next morning. Thanks for everything and God Bless.

Jungle Bob's Jane

Apr 3, 2016

I did my homework before visiting Wilde for our new Honda FIT. I checked Edmonds and other internet sites for the stated and negotiated price of the new car and the value of our trade. I researched Consumer Reports for the recommended models. When we arrived at Wilde, Janet Hanson (her new married name) showed us the features and went on a test drive with us. When we sat down to negotiate a price, Janet's offer was at a material discount from both their advertised price and the Edmonds negotiated price! Her offer of a price for our trade was right in our ballpark. This eliminated the need for any negotiation. Janet finished the transaction with efficiency, knowledge,and good humor. I will be returning to see her the next time I need a car.

vjoplin

Apr 3, 2016

Dan was so genuinely nice. He noticed my mother and I from a far and was eager to help us! I purchased my very 1st car with help of Dan. He was great! I could not be more satisfied with my vehicle! Karen was also very helpful and nice !

Don76

Apr 3, 2016

My wife and two young boys were traveling in our CRV from Illinois to Upper Michigan and got a flat 1 mile from the dealership. Once I learned they were in Madison I immediately looked for a Honda dealership and was delighted one was so close. I'm a life-long Honda owner and use our local dealership for service. I called and talked to Cheryl and asked if they could squeeze her in quickly to look at the tire. Cheryl went above and beyond to take care of them and got them back out on the road quickly - and had the tech do a quick multi-point inspection, which I didn't even ask for to double check. Madison, you're lucky to have Cheryl Romo and Wilde East Towne Honda!!

Mitchell88

Apr 2, 2016

This was my first vehicle purchase and the staff at Wilde east towne honda made it easy for me to buy my 2016 Honda Civic. I'm loving the car so far!

Southisa

Apr 1, 2016

I had a great experience of looking at new cars at the dealership with the help of Samir. He was very helpful and made sure he could do anything he could to help me purchase a new car (like holding the car for me). I was hesitant to visit the dealership because I feared of being pressured into buying a car since it was my first time. He was very nice and I did not feel pressured at all. The finance team was very nice also. Very happy with my first car purchase! Thank you!

Sweet Susie

Mar 31, 2016

Couldn't have asked for a better experience leasing my 2016 Civic. From beginning to end, everyone was very nice, helpful, and accommodating to me. Nathan did a great job, Brent was a gem, as well - and who couldn't just adore Peter Bothe. Quite the staff, I'd have to say. And my car is outstanding!! I named it Conor.

2016Accord

Mar 31, 2016

Fantastic experience with Scott Jensen and the entire staff at Wilde East Towne Honda. This was the first "new" car that I've ever purchased and all of the new technology is amazing. I can't say enough good things about the way Scott showed all of the new features and explained how to use them. Even mentioned that there's a free workshop to answer any other questions that may come up.Love my new car and loved how I was treated at Wilde.

CruzinGrads

Mar 31, 2016

Overall experience was great! We bought a new 2016 Honda Civic with Honda Sense from Shae Stovell. We came in looking for prices, and he gave us exactly what we asked for. Shae was hands down one of the best salesperson we have ever dealt with. He made the car buying experience easy and friendly, especially since we are from out of town.The only "poor" experience we had was some minor miscommunication with the finance about extended warranties. We got this alleviated really quickly, though. Overall great dealer and employees, and we look forward to future purchases!

dbinsfeld

Mar 31, 2016

I really enjoyed my experience at Wilde East Towne Honda with Jeremy. Nice, patient, and understanding. Thank you for my new Honda Jeremy.The Binsfelds

JC

Mar 31, 2016

Bought my first car from Samir, didn't know what to expect but liked the process. Not pushy, took me a while to decide how to proceed while talking to my Dad. Samir was patient and I love the car. Thank you.

John B.

Mar 31, 2016

Jerry and Jorge and all the Wilde crew was great to work with! They helped me find what I wanted for the right price! I highly recommend Wilde for your next car.

justinm44

Mar 31, 2016

Jamie really exceeded my expectations. He got me in the car I wanted, it was a hassle free experience and I paid exactly what I wanted to. He was also friendly, easy to talk to and genuine. You can tell that he really enjoys his job. Wilde East Towne Honda just got a new customer for life.

Luvtodrive

Mar 31, 2016

Have made our last three Honda purchases with Wilde and worked with Scott Jensen and Phil Hogans for the last two. Not only have I been surprised by how much we love our new Civic, but the service that we've experienced has been second to none. Whether we come in with just a question or for a car wash, everyone is exceptional to work with. It absolutely shows how important customer service is to them. I've already recommended Scott and Val to several people and will continue to do so.Tom & Cathi

Jean

Mar 30, 2016

Samir is a very talented in knowledge of vehicles but most of all was concerned about the right fit of car -no high pressure - great experience!

Linda CR-V

Mar 30, 2016

Leticia Acosta was our sales person, she was awesome to work with to find just the right car we were looking for, she was very knowledgeable of the inventory and able to answer all our questions about the car and our purchase options. Really felt like she was there to help, not just make a sale. Thank You Don & Linda

Deborah DeNure

Mar 30, 2016

I contacted this dealership though an online form and Jamie responded via email in 48 hours. I worked with Jamie Lord to purchase my 2016 Honda Accord. He was perceptive, knowledgeable and had the ability to match my buying style. He answered my questions and created an exceptional service experience. Eric finalized the lease and Peter in finance made the transaction simple. They worked together as a team. I liked the tour of the facility before my purchase too. The main reason I purchased from Wilde Honda; professionalism and customer focused.

Erick Taylor

Mar 30, 2016

The patience and dedication in servicing your customers is outstanding, From the moment I was introduced to Nathan Wood I could tell he was ready and willing to answer ALL my questions with patience and understanding in what I was looking for in leasing a new Honda Civic. For 3 years in a row he has helped me in selecting the right car for me. Always returning my calls in a timely manner. Following up with me to make sure I am satisfied with my purchase and taking that extra effort to make sure ALL things were taken care of. With employees like him Honda cannot go wrong, he is a perfect example of a dedicated and responsible employee. Making the customer feel like #1! Thank you Nathan Wood and East Towne Honda.

NewMinivanMom

Mar 30, 2016

I have never driven a brand new car or considered leasing a vehicle. I have been driving a used Ford focus for 11 years! With 2 children and a dog I was in need of a larger more reliable vehicle. After talking on the phone with Shae and explaining to him what I was looking for, we set up a date for me to drive an hour from Fond du Lac to Madison to see what they had to offer. Shae was very helpful with finding a vehicle that was suitable for my needs and explaining the leasing process to me. They gave me a very fair price for my trade in and helped to get me a price I could afford on my new vehicle. Shae was very friendly, had a positive attitude, and was eager to answer all my questions. Overall a great experience at Wilde East Town Honda. My boys and I are very happy with our new 2016 Honda Odyssey!

Ziggy

Mar 30, 2016

Alex was great to work with. He was able to quickly help us find a car and to get us in and out quickly from the dealship. Definely one of the best car sales experience I have ever had.

bfflse23

Mar 29, 2016

I casually stopped by the dealership because I knew I was going to be over on my miles for my lease on my CR-V and was feeling overwhelmed with the impending fees. I am SO glad I worked with Jamie. Jamie was extremely patient, caring and thorough with me and explained everything perfectly. He laid out the numbers numerous times and ways to show me what my best options were. I have worked with other dealers before and had always felt pressured and pushed to get into a car right away. This was not the case at all with Jamie. He is very detailed oriented and worked very hard to EARN my business. I appreciated him not pressuring me to buy right away-- this is huge! You will not feel pressured or regret your chance to work with Jamie. He will go above and beyond to make sure your experience it a 10 out of 10. Jamie sat down with me and customized every detail of my new car-- he even transferred my favorite radio stations and re-synced my phone to the bluetooth. It's all in the details with Jamie and he is a wonderful person to work with when purchasing or leasing a vehicle.

Paustin

Mar 29, 2016

Alex is great. Made trade in and new car purchase a great experience. Back in a Honda after 30+ years, loving every minute of it.

N Lorentz

Mar 28, 2016

My husband and I leased a Pilot from Janet a year ago. We loved the Pilot and all of its features but we realized with a growing family we would need a van. We came back to Janet and Wilde East Towne Honda. She showed us all the features a Honda Odyssey has and what our options were to lease a van! She made it simple and hassle-free. We leased the van that day! Janet even schedule a time to meet with me to go over other features of the van. She has called to check on us twice in 2 weeks. First to see how we were doing and secondly to see if we had any other questions about the van. We highly recommend stopping in to see Janet and Wilde East Towne Honda in Madison, WI. Thank you Janet!

Silver

Mar 28, 2016

My husband and I bought a certified-used Accord from Samir Karimi and the experience couldn't have been better. He was friendly, knowledgeable and did everything possible to make the car-buying process smooth and easy. He was not pushy- just the facts. He answered all our questions and worked with us to arrive at a pricing that is competitive. Overall, a very good experience. I would recommend Samir Karimi and Wilde East Town Honda if you are looking to buy a car.

TAB

Mar 28, 2016

I've bought cars and had my Honda service needs taken care of at Wilde. Always a good experience! I recommend them to all my friends.

Toy lovers

Mar 28, 2016

The best help with our looking and purchase.could not have a better experience anywhere ! They have the best attitude toward customers. Anyone would enjoy there dealership! !!

Paige23

Mar 27, 2016

We went back to do paperwork around 5:00 (closing time) on a Saturday night. Brent was very professional, had all the paperwork color coded for our signatures, and was fast with the process. He didn't pressure us at all into anything we didn't want; even looked at our previous paperwork to see what services we have had in the past. Not once did Brent mention that it was past closing time; he wanted to be fast so we could get on our way with our new car. We was very impressed. Thanks Brent.

ericglee1

Mar 27, 2016

I recently purchased a used 2014 Accord from Wilde East Towne Honda, Laura was professional and answered all of our questions. We appreciated that we didn't have to haggle on the price because it was already at market for similar Accords on our list that we saw online.

Cube

Mar 26, 2016

Though we may well not purchase a car here, I wanted to call out Jeff Davis at Wilde East Towne Honda for great customer focus and the time he spent with us today. He actually asked, right up front, what mattered to us in a vehicle, which is not something one commonly experiences, and he spent as much time with us as we needed, without pressure, always looking for ways he could help. Although a Honda might not be right for us this time around, they really are generally great cars, and we have owned Hondas in the past.

R Family

Mar 26, 2016

Laura made our car buying experience very positive! She answered all of our questions and was extremely knowledgeable. Laura's "no pressure" approach allowed us to feel comfortable and confident that we were purchasing the best car for our family from a fantastic dealership! I would recommend Laura Kaleas and Wilde East Towne Honda to anyone considering the purchase of a new or used car!

Mc.kenzie

Mar 24, 2016

Samir was great to work with, and I'd recommend him to anyone looking for a new or used car. Best car buying experience I've had!

midnite1111

Mar 24, 2016

Syed at Wilde Easte Towne Honda was wonderful to deal with. He communicated well along the way and even kindly picked me up at my home the day I picked up my car. Much appreciated!

tricy

Mar 24, 2016

The Wilde East Towne Honda's service is great for buying a new car. Shae was really willing to explain everything from the price breakdown, the car operating system, to the services I will be able able to receive. He was on top of everything. More importantly, whenever I seek help, he gets back to me very soon. Thank you again!

Lizzy

Mar 24, 2016

Leticia is awesome! She helped us through a hard time of needing not only one car but two. She was understanding and not pushy. I highly recommend her!

divisha Patel

Mar 24, 2016

I was in search of new car and Shae and Eric were awesome. They made things so easy and were knowledgeable and went thorugh all the functons with new car.Would highly recommend.

carguy90

Mar 23, 2016

I went to every dealer in Madison trying to find a car, however i turned away due mostly to service from employees, however Wilde Honda was different, there was no pressure at all to buy the car. The car easily sold itself. I value that a lot. Conor was an excellent sales person and I would recommend this dealer easily. Thanks Wilde Honda.

300T

Mar 22, 2016

My experience was amazing. I worked with Conor in sales and he was great. He made everything very easy for me and that was a huge help since I drove 3 hours to meet with him. I was able to purchase the car I looked at online and the car was everything Conor had describe to me when I saw it in person. Not only was Conor friendly and helpful so was everyone else that works there. Keep up the God work. Thanks again!

Ellen & Bob

Mar 22, 2016

While waiting for our oil change on the Honda Civic Velislav Deshev introduced himself. He answered questions we had about the Honda Accord and took us on a test ride. We decided on the Accord EX-L sedan. Velislav and the team at Wilde Honda made this happen. We drove home with the 2016 Accord. Thank you for answering questions in a way that we put these answers right to use on our two hour drive home.

Michael Zellmer

Mar 22, 2016

I bought an Accord EX-L coupe in March of 2016. Car was well represented online and after calling ahead it was set up for a test drive. Conor was very helpful and he let the vehicle sell itself. No pressure at all.

janetmom

Mar 22, 2016

Wilde East Towne Honda is a great place to get your new Honda! John Belkin and Peter Bothe made the whole process quite easy. This is my 2nd Honda Odyssey from Wilde East Towne Honda. This experience was even quicker and easier than the 1st time. They have been keeping an eye out for the perfect time for me to upgrade and they found it. John and Peter were both very personable, easy to work with, and got it in order quickly. I wish I had worked with John the first time I leased a vehicle at Wilde! John went through everything with me and had my odyssey all programed to my satisfaction before I left. I drove a way in a brand new Odyssey with a great price.

sgeller

Mar 20, 2016

I test drove a 2016 Honda Civic on a Thursday and drove one home on Friday. Jamie was not pushy at all, he took the time to explain all of the features and answer all of my questions. I knew the Civic was right for me and I couldn't wait to have my own! Jamie was accommodating to my schedule and accessible by email to answer any questions. The process was quick, and everyone was incredibly friendly. It was a great experience. I highly recommend Wilde!

Ryan Werch

Mar 18, 2016

I purchased a Honda Accord in early March and my buying experience was without question the best I have had. The customer service expressed by Samir and the rest of the dealership team was tremendous and I will certainly keep them on my short list if/when purchasing vehicles in the future.

TG

Mar 17, 2016

I purchased a Honda Pilot at Wilde in March, 2015. I received excellent service from that day, forward. I live in Milwaukee, but come to Madison to get my SUV serviced at Wilde because I like the service that much. Most recently, I brought it in for an oil change and car wash. I was greeted by, and worked with, Cheryl Romo that day. She was the epitome of customer service! I've met Cheryl before, and her behavior and attitude is consistent: friendly, efficient, knowledgeable & has a good sense of humor. I was heading out of town on this particular day, and she made sure to mention that to the gentlemen that would be changing my oil, so there wouldn't be any unnecessary delays. There were no delays, but I also felt confident that they did a good job because they called up to Cheryl to make sure to let me know about something they found that another establishment had left behind when changing my oil last. Definitely won't be going back there! I've learned my lesson and will be coming to Wilde for all of my service needs.

Swimbst

Mar 14, 2016

Jerry was absolutely wonderful to us. He was patient, answered all of our questions, and worked hard for us. I would absolutely recommend Wilde to anyone. I loved that there was no pressure to purchase the car. Thank you Jerry and Pete for everything!

andyport

Mar 14, 2016

Cheryl Romo provides great service and advice on which things need to be taken care of immediately and which we can watch and defer for later. She is knowledgeable of my car and greets me with a smile. I not only got a great deal when I bought my car, but I also got a great service department and people to work with.

erolfe88

Mar 14, 2016

I have had my bad experiences with dealerships in the past, and was hesitant on going through a dealership again. Conor was able to put me at ease and help me make the best decision for my needs in a vehicle. Steve was able to make the financing side of things easy, while getting me the best rate and terms. Both of these guys went above and beyond to make this a great experience for myself.

hockey23

Mar 14, 2016

I had excellent service at Wilde East Towne Honda. Jeff Davis helped me find the right car I need and provided excellent service. He also went over the features that the car has so that I know how to use them and understand them. When I walked around the dealership all workers greeted me with a smile. A very friendly dealership.

Greg H

Mar 13, 2016

I had probably the most outstanding experience from the sales side with Mike Wills....probably have bought 30 + vehicles in the past from various dealers and without a doubt Mike Wills is by far the most outstanding and accommodating salesman i've ever encountered. 5 Star salesman...on the other hand service dept. was subpar to say the least. They didn't perform a thorough inspection on the used vehicle i purchased like they claimed. Got the vehicle home only to find a stuck cd in the radio (they knew about this and did nothing to resolve it before re-selling) and also a non-working hazard flasher button. Both problems were tied together so Mike Wills came to my work the next day and picked up the vehicle and brought it back to the dealer for inspection. I was told the next day they were ordering a part but couldn't have it shipped overnight or priority and it would be 4 days...On Monday was told they ordered the wrong part and i'd have another wait for the next part which is when i found out they were looking for a used part to stick in my vehicle. Couple days later the second used part showed up was but was too beat up to install in my vehicle...dealer finally ordered a new part 2 days later....it took 10 days to resolve something that never should've hit the lot before being addressed in the first place. Again, Mike Wills has got to be this dealers best salesman...ask for him and find out for yourself.

family of 5

Mar 7, 2016

We were going to purchase a vehicle from another dealership and when we took it for a test drive we noticed a clunking noise. We stopped at Wilde Honda to see if they had anything in the same price range of what we were looking for. They actually offered to take the car into their shop and have their technicians look at it to see what was wrong with it. They went out of their way to help us out when they did not need to. We ended up taking the vehicle back to the other dealership and came back to Wilde and purchased from them.

Jbv1978

Mar 7, 2016

They are friendly and want to see a car which means a great car, a good deal and a price range I can handle and all in a new car.

KevinM

Mar 7, 2016

I have purchased 5 vehicles in my life and this was the best of them all. Everyone was patient and very low pressure. This was a very stress free purchase. Everone made sure I was completely satisfied before I left. They provide the same customer service regardless of what you're buying.

Stephanie

Mar 7, 2016

Samir made my car buying experience enjoyable and low-stress. I have to admit, I usually dread buying a car from a dealership salesperson because I don't enjoy how pushy and pressuring some can be. Not Samir. He was informative and exceptionally helpful while giving me the time and space I needed to make sure I was making the right decision. Furthermore, he took the time to personally help me figure out the car weeks after I had bought it. Samir is a gem who truly listens to your wants and needs. Highly recommended!

Adam

Mar 7, 2016

It was an excellent experience from my first contact with them. I explained what I was looking for and Jamie helped me find the exact vehicle. It was a busy day, but he didn't rush through anything. He made sure I knew the features the Odyssey had and that it wasn't missing something we were looking for in our first minivan. I expected this to be a big sales pitch and a push to buy now, but it was anything but a pushy sales job. He genuinely wanted me to find the right vehicle and made sure I was 100% satisfied with the entire process. I dreaded shopping/purchasing a new vehicle, but I actually enjoyed working with Jamie and everyone at Wilde. I highly recommend Eric, Jamie and Wilde East Towne Honda.

Satisfy customer

Mar 6, 2016

Great experience, helped me and my girlfriend find our perfect vehicle. Very helpful and patient, would definitely recommend to anyone looking to purchase a vehicle! Would definitely work with again but with his great sales experience he'll probably be promoted to another position before I'm ready to purchase my next vehicle.

brittanyw4

Mar 5, 2016

Conor was my sales consultant at Wilde, and he made the entire process of buying my first car so easy. I thought that purchasing a car would be a million times harder than it actually was, and I wouldn't want to go anywhere else from here on in. Conor was helpful, knowledgeable, super personable and most importantly, he was completely honest. I never once felt pressured or as if I was being roped into buying my car. They truly sell quality vehicles and want to see you drive away happy. Hands-down the greatest customer service experience I've ever had!

Peter Yundt

Mar 4, 2016

I had planned on buying an '16 Pilot. Went to the other Honda dealership in town and they seemed unenthusiastic about getting my business. Made excuses about my trade, gave me false info., etc. I went to Wilde in Madison before taking my business out of town. Everyone was friendly. They seemed to care that I was there. I couldn't make a deal work the first time toward the end of the month but they gave me the SAME deal a week later in a new month. They weren't trying to making a quota, they wanted to sell me the car I wanted. They got the Pilot in that we wanted, held onto for a couple of weeks while we got things squared away and closed the deal nearly a month to the day that I first walked in. Janet, my salesperson, and Eric, the GM, were very easy to work with. I would go back to them in a heartbeat.

6flippers

Mar 2, 2016

Alex and the whole crew at Wilde East Towne Honda are great! Knowledgeable, friendly, helpful, patient and fun are just a few words we can use to describe Alex. Purchasing a vehicle with 4 kids in tow can be a stressful experience, but it wasn't. We couldn't be happier with our new to us van and the care we received from Alex. Thank you so much Alex, Brent and Peter for your help and patience with our crew!

tiffanys14

Mar 2, 2016

I went in hoping to find a used van or SUV to replace my Rav4, which my family of 5 had outgrown. I left with a brand new Honda Odyssey! Conor was very helpful, knowledgeable, friendly and easy to talk to. Salesmen are usually not my favorite kind of people, but unlike some, he seemed very genuine. He worked hard, on a very busy day, to get me the car I needed at a price I was happy with, all in just a few hours. Peter was also very helpful and friendly and was quick and efficient at getting the financial part done. Everyone we met was extremely friendly and made the whole process enjoyable.

MG

Feb 29, 2016

We traveled two and a half hours to purchase our vehicle from Wilde East Towne Honda. Alex was a professional and very helpful. The vehicle we purchased was exactly what we were looking for. Thanks!

schhorm

Feb 29, 2016

it's was very helpful to know that Alex Beoger was taking good care of me. I was able to worked out my Financial situation and got my car. He was wonderful with everything.

Ixelaya

Feb 29, 2016

Muy contenta con el buen servicio de Wilde East Towne Honda. Me atendio Leticia en espanol. Todos muy amables, me ayudaron a comprar mi carro aun cuando mi credito no esta muy bueno. Gracias!

Littlezen

Feb 29, 2016

I have bought dozens of cars and never have I had an experience close to the exceptional service that Samir provided. He was kind, honest, and fun to talk to. We never felt pressured and we walked away feeling great, with the car we wanted for a fair price. Samir went above and beyond what I would ever expect from a car dealer. He was accommodating and helpful and I recommend him without reservation. I hope to buy every future car from Samir and Wilde Honda.

loree123

Feb 29, 2016

Thank you so much Cheryl, Nick, and Joe for keeping your Service Center open late to fix our daughter's car so her could get home to MN!

aoppedahl

Feb 29, 2016

Alex is really there to find what your needs are and isn't going to recommend something that he feels will be right for your needs and budget. Ask him about his favorite restaurant, he LOVES food!

Bigmack2009

Feb 29, 2016

Conor at Wilde Honda was very kind and understanding when it came to my needs on purchasing my vehicle. He knew I had bad experiences in the past, and made it better by being patient when it came to me having trouble finding a car. I highly recommend him for anyone looking to buy!

Cklos

Feb 29, 2016

I was in the market for a new car and Shae and Nathan couldn't have made the process any simpler. I felt that I was listened to and didn't feel like just another "sale" during my experience. I had a lot of questions while buying my first car and both Shae and Nathan were knowledgeable and had the patience to explain all that I asked. After purchasing my car Shae even helped to pair my phone and set my preferences to my car. Ask for Shae or Nathan!!

William

Feb 28, 2016

Outstanding sales and sevice !! Very friendly and helpful staff members. Great price and people!! Wild Honda rocks !! Thanks everone who helped me..very happy customer 4 maney more years

nissanversahappy

Feb 27, 2016

Shae Stovell exceeded our expectations! Shae helped us find the car we were looking for at the right price! We received great customer service and got a great deal on a car! All of the Wilde East town Honda staff we worked with were wonderful! We can only say good things about WILDE East Towne Honda! Thank you!

jungj

Feb 27, 2016

Veli helped me pick out my new CRV. He was very thorough in explaining all the features and we are very happy with our purchase!

letigre

Feb 27, 2016

Car buying can be a harrowing experience for even the most seasoned shopper. Wilde East made it a hassle free and, dare i say, pleasurable experience. They have a large selection to choose from and they even have an off site lot that stores an even wider selection so finding your perfect color or fit isn't an issue. The facility is large, with a lot of natural light and is clean which a lot of dealerships look like a toddler had its way with it but not the case here. All of the staff was very helpful and professional. I had driven many different makes and models of vehicles and was just not impressed. when I came to this dealership I knew Hondas were great and reliable vehicles but still had planned on putting it off until next year even though my current vehicle sounded like it was dying a slow death. I got to work with Shae and he showed interest and enthusiasm from the start without being pushy at all. It felt just like a couple of guys out driving cars, not a salesmen. He reviewed my wants, needs and concerns and by the end of the time i spent with him it felt like i had just spent time with someone i had known for years and the trust factor was there. He placed me into the vehicle that was right for me and i had decided it was the right time after my experience. They were even able to not only give me a fantastic deal on my new car but they also paid off my old loan on my old car that had 103,000 miles on it and then bought the vehicle. Needless to say I walked away very satisfied and i would definitely recommend coming here.

Klseely

Feb 26, 2016

This dealership made the car buying experience very pleasant. Everything was seamless and quick. I personally worked with Jerry who was very easy going and that made me feel calm and relaxed. Everyone knows buying a new car is exciting and can be a little nerve-wracking, but you will feel at ease at Wilde Honda - Madison.

aw1977usmc

Feb 26, 2016

Wilde Honda is the premier dealership! Recently I was in the market for a new vehicle in the Milwaukee area. After an unsuccessful experience due to poor service wth a dealership I located Wilde Honda in Madison, WI through an Internet search. After a quick phone call explaining my prior experience and what I was in the market for, I was set up for a meeting with Jamie Lord. After my first meeting I was convinced that this was the right dealership and I was working with an excellent salesman. Jamie provided accurate information regarding the vehicle I wanted and secured a fantastic deal. My entire car buying experience was positive and professional. I made out with a great deal and confirmed that Wilde is an outstanding dealership that will continuously provide premier service!

vehiclebuyer

Feb 25, 2016

We drove to Madison from 2 hours away so before we decided to make the trip I asked the salesman if he could look over the vehicle to tell me if there were any chips, scratches or dings. His words were extremely clean, immaculate, no damage interior or exterior. I don't think he could have looked at the vehicle because the passenger side had noticeable scratches and dings as well as the hood had chips from I'm assuming rocks. I understand on a 4 year old vehicle some of this is expected however don't tell me it is very, very clean. So we drove it and looked it over, and while we were out they were supposed to look at our vehicle to give us a trade in value. While being out for 30 min with the test drive, we got back and they had not looked at ours or knew where it was even. Now they could say they were busy on Saturday but when they did look it over, it took 2 minutes, no running of the vehicle or any mechanic looking it over and 1 minute looking it up on KBB. So than we talked numbers and they told us what they would give us for our vehicle and that was a fair price, but they tried to brag it up like any salesman would do I guess, but it was an 11 year old van. We knew the value. Than they started talking about financing with them even though we had financing in place already. I told them I was not interested in financing but they told us we would need to listen to the financing options anyway. Their financing options at first were 6.9% compared to what I had was 1.9% through my local credit union. So obviously I'm assuming they get some kick back from these financiers. We told them what we needed to be at for price and they implied that we were low balling them. I don't think asking $1500 off of the price listed is a low ball offer but maybe people actually pay what the dealerships ask. Than our salesman brought our offer to his sales manager. So at this point we made a verbal offer. Than he came back after a couple minutes and said they wanted to know how serious we were and that we needed to make a written offer. So the way it was explained was if we would agree today we would get our vehicle for the total of $2900 off the vehicle, $1400 for trade in and $1500 off the vehicle price. We said yes, that is our number we need. So we wrote that down, signed it and were told that the dealership already agreed to this. Salesman walked away to bring offer back to his sales manager and we were under impression that we had just purchased a vehicle. He came back after 5 minutes and had a number that was $1100 apart from what we just signed. We were very confused as to what just happened, and our salesman acted just as confused even though he was the one with the information. So he brought the sales manager over, and he was very rude, acting as though we were wasting his time, we explained exactly what happened and he said too bad that's not what we do here. We told him the salesman told us we had the vehicle for what was written down on paper, and he said basically he was wrong and that's not how things work here. My wife and I were obviously upset and felt like this was a bait and switch that had just happened. They attempted to ask what we needed to get the deal done and I stated give us the price that you already agreed to and we will have a deal. He countered and came up $200. So now we are still $900 apart from the price we thought they agreed to. And ultimately we left.

missD

Feb 25, 2016

Samir was my salesman. He was knowledgeable and easy to work with. Never pushy or intimidating. Cannot recall who the finance woman was, but she was nice to work with as well.

myhondadealer

Feb 25, 2016

From beginning to end the service was very attentive and friendly, both from Laura Kaleas, and from Shawn Stittleburg. Buying a used car can sometimes be more difficult, sometimes scary, than buying a new one based on several factors. They answered all my questions appropriately and provided the necessary information which made it easy to decide to buy the vehicle (after six months of looking).Compared to other sales people (and I've seen many), I give them 5 stars out of 5.Kindest Regards.

Happy in Door County

Feb 24, 2016

We had a great experience when buying our CRV. We drove from Door County quite frankly because the price offered by Wilde East Towne Honda couldn't be beat. Our son had a previous postive experience with Laura Kaleas so we chose to deal directly with her. We were not disappointed. She was very thorough during the sales process and pretty darn nice to boot! We would highly recommend this dealership for the excellent prices they offer and certainly would recommend Laura!

Herminator2016

Feb 23, 2016

I just want to say he is a awesome car salesman and helped me find the perfect car!!!! I was involved in a accident in my other Honda and needed another vehicle quickly. He was very hospitable and made sure we were comfortable by getting us water. I enjoyed the experience way better than my first car buying experience. Be sure to ask for Jeremy Martin when you go into Wilde East Towne Honda!

Joe The Hero

Feb 23, 2016

I was taking my family on a vacation to the Dells coming from Milwaukee when my Honda Pilot had trouble just near this dealership, on a Saturday. I could tell there was something seriously wrong as my car could not go above 25 mph. Valerie and Mike in service were outstanding. They realized I was not a regular customer, but they still wanted to do everything they could to take care of me. The loaned me a brand new Honda Odyssey minivan for free so we could make it to the Dells and stay on track for our vacation. In all, this whole disastrous experience just added 30 minutes of time to our trip. They said "just fill up the car with gas upon your return" which was awesome. I then drove back to Madison, picked up my car which was repaired properly and I have been fine ever since. What could have been a really bad weekend, has been replaced with a great vacation and a story of how Valerie and Mike made lemonade out of a lemon. I can only imagine how great they would be to deal with if I lived in the area. They were exceptional to deal with. My whole family was impressed. They made me look like a hero.

Carolynann30

Feb 23, 2016

laura was amazing! Working with a first time car buyer and letting us know everything we needed to know and more. I will definitely be recommending this dealership to others and will be coming back for all my car purchases!

Trumpy04

Feb 22, 2016

I came here to get my first car and the car salesman Conor Kuhnau was amazing, he knew everything there was to know and I wouldn't have changed it for the world. He's a great guy and great at what he does, I think he deserves a huge bonus for his great work ethic!

HonestFellow

Feb 20, 2016

The entire staff was friendly and welcoming while I am in the showroom. They are patient, knowledgable and understanding of my needs as a buyer. They were never pushy and actually felt like my happiness for the sale was important to them over just making a sale.

Sun Prairie Couple

Feb 20, 2016

We stopped in for a car wash but Service Advisor Valerie Rich went out of her way to help us with another matter. She was prompt, thorough and very helpful.

Irasurefire

Feb 18, 2016

John was polite, professional and funny. He was a pleasure to work with and made the whole leasing process as easy as possible. He was thorough in covering our options but never pushy. I would recommend working with John.

Coolmoon

Feb 18, 2016

Good serviceDid not offerunneccesary serviceFair, Feel like family member is taking care of my car only what really need to done !!Thank you very much valerie rich !!!

James

Feb 17, 2016

My afternoon began with an appointment at a different dealership to view a few minivans that they were supposed to have available. When I arrived, none of the vehicles were there and needless to say I was disappointed and frustrated. I went to seven different dealerships that afternoon and was impressed with three of them. I entered Wilde East Towne Honda with the same purpose and expectation. "I'm looking for a great minivan for an out-the-door price that fits my budget, under $7500 after trade." I sat down with Daniel and he showed me the options that they had. I told him that I didn't want to waste his or my time test driving something that was outside my budget and he was very understanding. Looking at vehicles it quickly was evident that nothing was really in my budget, but without being pushy Daniel brought up the carfax and brought over the manager to talk numbers and the trade-in. The manager efficiently crunched some numbers and got closer to my budget so I agreed to a test drive. Daniel and Brent were very easy and pleasant to work with. After my test drive I knew the van was the one for me, but I had to stay within my budget, so I was preparing to walk away that day with the intention of saving more money before returning. They then offered me more for my trade-in (than I know it's worth) to make it possible for me to stay within my budget and take home the van of my dreams (as if any dad really dreams about driving a minivan).

JDRevels123

Feb 17, 2016

This was my first time leasing a vehicle, so I was a bit apprehensive at first. John and the rest of the staff made the experience as simple and straight forward as possible, they answered all my questions honestly and I think kept my best interests in mind. I really appreciated at how up front they were with all the costs, and benefits of leasing a Honda. I am very happy with my decision to lease through Wilde and will always own a Honda.

Titan393

Feb 16, 2016

My car shopping experience.. was interesting to say the least.... it started on line looking at everyone's invintory in lower Wisconsin. . Found a nissan rogue, and a Santa Fe at wilde Honda that me and the wife wanted to test drive...when we got there Jermey Martian asked what we where look at, we told him the rogue he said "np. Just a moment I will pull it up front .. he was gone for less then 2 mins .. and had the car up front for us.. he handed me the key and said.. (and I quote) go tare it up .. and also that this rogue had all the bells and whistles possible that a rogue came with for the year, and that if we didn't like it then a rogue wouldn't be for us... I very much appreciated the honesty about the car in that.. he answered all of our questions about it before and after we returned.. with being funny, personable, and honest.. then we test drove the Santa fe .... rogue walked all over it... but I didn't want to settle on the first car we drove.. told this to jermey he said... not a problem.. I wouldn't want to either.. he gave me the car fax on the rogue and his card and told us to call with anything he could do for us.....I have been in sales before .. as a rule of thumb if you let the people leave ... they are not coming back. . But still NO pressure from jermey... we then went to all of the dealerships in madison. ...zimbrick was very nice to us but didn't have the right car for us.. everywhere else.. PRESSURE. ..PRESSURE... AND MORE PRESSURE... After looking EVERYWHERE. ... We went back to Wilde.. Jermey not only remembered us and the car we we looking at but remembered why we were looking in the first place and other story's we had told him... like I said very personable. ... my wife was nervous (she is always nervous with big buys like this) but jermey was able to calm her down by just honestly making her laugh.. in a nut shell it was THE BEST experience I have ever had at car lot... oohh ya the person who wrote up our loan..Peter I beleive.. was very personable also.. and was great...so now fast forward a day ...I was showing the new car to my nephew and he tried the sunroof button.. it didn't work.. I called jermey about it ... he said not a problem just bring it in... as soon as I got there there was jermey, and he told me not to worry and to talk to the service guys about it...so I go back there and the sunroof kinda was working... would move a about an inch every time you hit the button... Mike Spellman told me there again not to worry... he got on the phone talked to his mechanic.. he asked for the keys and asked me to please enjoy some coffee in in there waiting room.... 10 mins later he finds me.. was a simple reset button .. but still the reasuring, and helpfulness of him was awsome .... I HIGHLY recommend Wilde Honda to anyone looking for a new car that doesn't want to get pressured into somthing that they really don't want, and to anyone looking for a lot that will stand behind the vehicle they sold you.. thank you wilde for giving us such a great car buying experience. .

crvkathy

Feb 16, 2016

I bought brand new 2015 crv on 11/13/15 from you, on 12/30 began to notice problems with my transmission- not smooth, rpms up and down without even accelerating, would shift when on a flat roadway, then D started flashing continuously! Called wild east town, person in service did not seem overly concerned and knew of flashing D. I took it in ASAP and first service guy seemed concerned and said, ''That sounds serious'', my reply, ''It is, this is a brand new car''. The next guy said we should drive it awhile around the area and see how the car acted. The car didn't do what it had been doing, so the guy said take it home and see what happens. I live 90 min from Madison. Honestly, I was very frustrated at this point feeling like I wasn't being listened to. I drove around awhile and decided I was going back to wild shop and demand my car be put on the computer. They earlier said that wouldn't do any good. I went back and no more got out of my car, and by luck Mike walked over and asked what the problem was, I told him and when he heard about the flashing D, he immediately said, ''You've got a problem and asked for a loaner car for me. Finally someone listened! Then Val started working with me and I can not say enough about her concern and help. They worked on the car, called me to get it, Val said if any more problems bring the car back in. I went home and the car started doing the same thing again within 1-2 weeks. I called Val and she started the ball rolling. She got me a loaner car, she called me to let me know the progress of checking my transmission. She wanted to make sure I was satisfied with the loaner car. She eventually called to say they were putting a brand new transmission in my car because the tests confirmed there was a major problem. More than once she said, ''I understand how you feel, you want to feel safe in a car, and that's why you chose to buy new''. Val kept me updated on the progress of the repair and I knew she really did care about my situation. I can not say enough about her commitment, concern, and genuineness. She even made sure they put my car through the car wash before I took it home.Kudos to her and also to Mike. I am so happy to have my car back working wonderfully. I know the east town Honda dealership has my back. Thank you from a happy customer.

anthonyajones81

Feb 15, 2016

I just want to say that when it comes to buying a vehicle it is hard and stressful. But after having no luck at a few other dealerships we went back to Wilde and they made it seem like it was easy. A special thanks to Michael Wills for getting us in the right car and on our way. Every one there at Wilde made us feel comfortable and never once pressured us. I would highly recommend any one looking for a vehicle to go to Wilde Honda ... Thanks again to all of you out at Wilde Honda

Mia

Feb 15, 2016

I worked with Jerry Ortega to buy a used Honda. He was super to work with due to being patient, knowledgeable, customer oriented and friendly. He had great follow through on each item I had a question about. He is a great guy and I would highly recommend him~

JImmy Kaz

Feb 12, 2016

I wanted a new AWD vehicle and shopped four different brands. Save your time and just go to Wilde and get a great Honda.I had a no pressure shopping experience and the sales person I worked with (John) took the time to answer every question and do two test drives with me. They had the exact CRV I wanted and made it a pleasant easy buying experience. (great price too)I am the kind of person that if I feel pressured I just leave. You won't find that here.The next car we by will be from John at Wilde again.I brought it in to have an accessory installed and Tony made it convenient for me and made sure I was completely satisfied. I couldn't ask for more.

Hondafit

Feb 11, 2016

Always have a great experience. Service personnel are extremely helpful and friendly. Would definitely recommend this dealership to friends and family. A big thank you!

MaryPaul

Feb 10, 2016

We got the best price for the trade in and over all deal at Wilde. They had the car ready for us when we needed it to be.

Used to like wilde honda

Feb 10, 2016

This used to be a great place to go for service. But lately, I have gotten nickel and dimed for everything. I feel the service advisors are now being directed to find ways to charge the customer.Instead of the service advisors saying " how can we help you today", they might as well just say "how can we charge you today"

Kristen70

Feb 9, 2016

Great customer service!! We ordered 2016 Pilot Touring, Black Forest Pearl, it was worth the wait!! Worked with Scott Jensen, so patient with me, as I was not patient waiting for this car to come in. This is our second Honda from Wilde East Towne. The service has always been great! Would highly recommend!! Ask to work with Scott Jensen, he knew everything about the Pilot's, very calm, non pushy, very caring and detailed sales associate, during the sale and after.Thanks a million!!!

Binder

Feb 9, 2016

The team at Wilde East Towne Honda was so kind and efficient. You could tell the team was looking out for the customers needs. They went above and beyond to serve.

craig4846

Feb 9, 2016

I want to thank Scott for his knowledge and service with helping us buy our new Honda Odyssey. We absolutely love our new van. Thanks and Scott and everyone at Wilde for all your help.

Caleb8706

Feb 8, 2016

Couldn't have asked for a better car buying experience from start to finish! Great service and an amazing deal on exactly the vehicle we were looking for!

BigBlue

Feb 8, 2016

Long story short: Cheryl Romo is a super star. I've worked with Cheryl before and not only is she friendly, upbeat and knowledgeable, but she also takes the time to explain, explain, explain. I have an older vehicle and I feel confident that she will provide me with the best advise regarding what needs to be fixed for safety and efficiency and what can be left "as is". I also have to say, I appreciated the time Jim Herganroser spent with me last time I was at Wilde. I've been a long time customer, and always appreciate the customer service at Wilde. Thank you!.

Caleb8706

Feb 8, 2016

Couldn't have asked for a better car buying experience from start to finish! Great customer service and an awesome deal on exactly the vehicle we were looking for!

jane1950

Feb 8, 2016

Efficient, friendly and not pushy when it comes to recommending work that needs to be done. Every area of the dealership is neat and clean and a pleasant place to wait for work to be completed.

Greg

Feb 7, 2016

I recently purchased a Honda 2016 Pilot the salesmen was Scott Jensen. He did a great job and was very knowledgeable about the vehicle. He made the process of buying a new car easy as did Phil Hogans and Peter Bothe. Also a thank you to the rest of the people that I checked for always being helpful for any service work I've had done on my previous Honda Ridgeline.

jddeering

Feb 6, 2016

We traded in our 2014 Corolla for the newly designed Honda Civic and could not be happier. Janet did a great job getting us in each of the models for a test drive. I always get frustrated with car sales staff as they often don't know as much as I do about the car I am looking at. Janet knew what she was talking about. We traded out car in and had a new Honda from the showroom floor in one hour! That was our time frame, and they got it done.Thanks for the expedited sale. John and Bonnie Deering

Jarneson27

Feb 5, 2016

Went into Wilde east town, test drove 2 accords and loved the 2013 ex-l so much I had to get myself into it. A couple hours later and I was driving home in a great certified Honda!! Thanks to Mike!

Goodtogo

Feb 4, 2016

I struck gold when I walked into the dealership and was greeted by Erica Boutelle! I had been car shopping in Waukesha for my niece but just couldn't find the right car or get the right information. I felt like other dealers were pushing cars on us with their boiler plate, patronizing sales pitch and we just were not comfortable with them. Erica listened to me explain the needs of my 20 year old niece and her new family, as they were just starting out in the Milwaukee area. Erica arranged for me to take a vehicle to Milwaukee to pick her up, so my niece could drive it back to Madison. Erica and her manager treated us with respect and ultimately offered us a deal we were very happy to accept. I would highly recommend Erica to anyone looking for a new or used car.

Primavera

Feb 4, 2016

We own a business and were looking at several vehicles. We ended up going with the Honda Fits. Leticia did an OUTSTANDING job in helping us find the right vehicle. Her service was very professional and she made us feel very welcome and like our business was important. We will DEFINITELY be back because of her!Wilde East Towne Honda is a great place to purchase a vehicle! Everyone we saw was friendly and made us feel welcomed. Thank you!

Happy Grafton Customer

Feb 3, 2016

My wife, and I, are both 66 years old, and we had never previously purchased either a new car, or a new truck. We would typically pay $5K - $10K for our previous vehicles, typically with 100,000+ miles on them, and then drive them until they die. As an example, I purchased my wife's previous car (2008 Ford Taurus) in 2011, from one of my clients, for $5K. It originally had 150,000 miles on it, and when it died 2 weeks ago, it had 225,000 miles on it. Over my 50+ years of driving cars, I tried to avoid doing any service work, related to any of our vehicles, with any car dealers because all of my previous experiences, dealing with car dealers, were negative.My wife's car died 2 weeks ago, during our annual move between our 2 homes, that are located in Grafton, and Sturgeon Bay, WI. When it died, we had to rent a car to complete our annual move. We were not anticipating having to buy a new car. My wife had always wanted to drive a new car so I decided that this would be the one time, in our lives, that we would buy a new car. I extended the term of our rental car for 2 weeks, and set a goal of picking out a new car for her in 7 - 10 days. Between 1/16 and 1/23, we were able to test drive 15 - 20 vehicles that were available from 6 - 8 car dealers. Our first decision was to decide what type of vehicle that my wife wanted to buy, and then decide what Brands of the selected vehicle type that we wanted to focus on evaluating. Our final decision came down between a new 2016 Ford Escape, and a new 2015 Honda CR-V. We decided at 4 PM on 1/23 to purchase a new 2015 Honda CR-V from International Honda located in Sheboygan. We then ran into an issue - they had 3 new 2015 models available for sale but they were all white, and white was the only color that my wife did not want. I used the Internet to locate other Honda dealers, within a 2 hour drive, that had new 2015 models available in other colors. I called Wilde Honda at 4:15 on 1/23 because they had 3 additional colors available: black, brown, and grey. Eric Henderson happened to pickup the telephone when I made my 1st call to Wilde. Within 5 minutes we were able to agree on the price for purchasing a brown 2015 model. It was after we reached this agreement that my historical standards, about what to expect when dealing with car dealers, were completely blown away! Eric continued to talk with me, after I gave him my order, and when he learned more about our situation, he then proceeded to "blow me" off of my chair with an unsolicited offer. He offered to sell us a new 2016 model, at the same price as the 2015 Model, so that my wife could pick out any color that she wanted. We jumped at his offer, and she was able to choose the color that she like the most, which was the Metallic Grey color. We then started to discuss when we wanted to pickup our new CR-V, and I responded that it would likely be on Monday, 1/25 but that I would likely have to arrange someone coming with me to pick it up, because Grafton is 90 miles from Madison. He then proceeded to give me a 2nd unsolicited offer that stunned me - he offered to have our new CR-V delivered to us. I immediately accepted this offer and we agreed to talk early on Monday, 1/25, to work out all of the details, because it was now 5 PM on Saturday 1/23.We spoke, as planned, early on 1/25, and decided to schedule the delivery for Wednesday, 1/27. This gave me time to decide what accessories that we wanted added to the CR-V, which I did on Monday AM, and give Wilde time to order, and install, them. Eric then introduced to Shae, and Shae proceeded to be extremely helpful helping me choose the desired accessories, get all of the required paperwork prepared, and schedule the delivery for 10:30 AM on Wednesday, 1/27. Shae also explained that he would be available, when he delivered the CR-V to us, to spend up to 90 minutes, with both my wife and I, explaining how to use, and drive, our new CR-V. This delivery schedule also gave me the time that I needed on Tuesday, 1/26, to return the rental car to Sturgeon Bay, and to dispose of our 2008 Taurus.Shae arrived promptly at our Grafton at 10:30, on Wednesday. and proceeded to spend almost 2 hours with both me, and my wife, setting up our smart telephones, explaining the navigation options that were available to us, recommending the navigation option that we should immediately start using, and then showing us how to use all of the new electronic features, and functions, that are available on our new CR-V. Both my wife, and I, gave him a AAA for the excellent job that he did, at our home, explaining everything to us, in terms that we could understand. He has been just as responsive, and helpful, responding to our followup questions, and requests, that we had for him, after he delivered our vehicle.Both my wife and I believe that dealing with Eric, and with Shae, ended being "god sent" for us. They have completely changed our expectations about what to expect when dealing with car dealers. They completely succeeded in making our very unusual car buying experience, which was made under duress, end up to be an extremely enjoyable buying experience. This experience demonstrated to me that Wilde Honda clearly has standards for the level of customer service, that it provides to its customers, that are "miles" above all other car dealers that I have interacted with during the past 50 years. We highly recommend Wilde Honda, as a result of our experiences, and I have already highly recommended them to a long term friend, that lives outside of Dodgeville.

Jkaiser0514

Feb 3, 2016

Val at the dealership not only helped out with my request for an oil change and fixing my daytime running light, but also did a little extra. My engine was slowly leaking oil from somewhere, which I didn't totally realize, but that was an issue I had been frustrated about for a while, and she added a dye to the oil to show where it was leaking and waived that charge. I appreciate it when someone does a little something extra or is able to address the bigger issue, when all I thought I needed was an oil change.

Judy

Feb 3, 2016

I had made an appointment to get a recall completed on my new Honda Fit. They got me in right on time. I had failed to ask how long it would take to complete when I made the appointment. I found out it would take 4 hours. I had not made arrangements to leave the dealership. I live 50 minutes away. The service person I worked with (Valerie Rich)felt terrible that I would have to wait for so long. She offered to give me a ride to have lunch ( which I declined). Then she gave me her own book to read. When the car was completed she told me to take the book so I could finish it. She said to just drop it off the next time I was in town. as I sat there I had a lot of time to observe her and the other service people. They were friendly, courtious, and took time with all their customers. They offered refreshments. I would definitely recommend Wilde to friends and I hope I get Valerie again as my service person!

Delgadopatrick

Feb 3, 2016

I was looking for a new vehicle and researched a lot. I chose Wilde East Towne Honda because they had exactly what I was looking for. Their sales department was great, very helpful and not pushy at all. I appreciated this very much. Our sales consultant was Erica B, she was awesome!

shubh123

Feb 2, 2016

It was a pleasant experience and Fast Service on East towne honda. Jerry has shown multiple options and Test drives for better selection and he provided all the relevant details of the vehicle in a magnificent manner. Overall experience was awesome!

SpecialK

Feb 2, 2016

We bought a pre-owned vehicle from Mike Wills. We found him to be personable and knowledgeable and would deal with him again. The dealership is a beautiful building, and people were very helpful. We had a couple suggestions that could've made this an excellent rating instead of a good rating.1. We made an offer on the car and Mike took it to the used car manager. The used car manager countered our offer and we countered again. Then, instead of the used car manager coming out to talk to us, instead, the assistant used car manager (Brent) came to talk to us. I would've preferred the actual manager to come out instead of sending this other assistant manager - I mean, he really wasn't involved in the sales negotiating process. It felt a little like the stereotypical car dealership move, which was a bit of a turnoff. We did settle on the offer.2. The other disappointment was the inordinate amount of time we sat in the dealership waiting for the finance paperwork to be done. We sat there for at least an hour and when we finally met with the finance person (Brent), he told us he only got the paperwork about 15 minutes ago. So, I don't know where the ball got dropped, but we shouldn't have waited that long. And, then when we showed us what finance rate they could give us, it was higher than we could've gotten from our credit union without any wait. When I showed Brent the interest rates online on our credit union's website, he went to check again, and almost immediately came back, and presto, the rate was lowered immediately. We have outstanding credit (high 800s), so again, we should've been given the best rate right off the bat. When you have to do this back-and-forth haggling on stuff like interest rates for folks with excellent credit, it just doesn't sit quite right. Those are some of our suggestions. Again, our salesperson Mike Wills was excellent; I would've given him five stars, but had to give an overall rating of good because of the things I mentioned above.

maui99

Feb 1, 2016

Jeremy was more than helpful telling us we could take out as many cr-v's as long as we wanted, until we found the one we liked.It worked!We fell in love with the 4th one we drove.He also insisted on us driving each one,not to assume they all drive the same.They don't!Thanks again Jeremy.Jim and Ann.

mchastain138

Feb 1, 2016

I thought Veli did a great job and was very easy to work with. I loved my Honda and I thought it was great they were willing to work with me when it came to price.

Debbie J

Feb 1, 2016

It was great to work with Dan and the staff at Wilde East Towne.

JSchlender

Feb 1, 2016

My wife and I were in need of a car ASAP. We had visited 2 other dealerships before stopping at Wilde Honda of Madison. Before stopping at Honda we were lied to about every vehicle we viewed at every dealership, they wouldn't even allow me to take the time to look over the mechanics of the vehicles. Honda allowed me to take the car under to the garage to look over the vehicle in a warm and safe environment. Allowed me to test drive as long as needed, and I don't think there wasn't a single employee who stopped to ask if I needed anything, and even after all said and done to even congrate us on the new purchase. We got a safe and trusted vehicle from a great dealership, we will be purchasing our next vehicle here next time we are in the market. Thanks Wilde Honda, and our sales man Dan.

lizas1458

Jan 31, 2016

I had a great experience with the sales woman. She was friendly and straight-forward. The manager Shawn was pretty rude but eventually accommodating. However, the financing seemed pushy, and the warranties were vague. Overall a decent experience.

FrugalSue

Jan 30, 2016

I purchase a vehicle every 10 years or so; I hate shopping for a car. I was pleasantly surprised at Wilde Honda East Towne. I found Veli to be extremely knowledgeable about the CR-Vs I was considering. He was not intimidated at all by the notes I took on test drives or by all my questions! My only complaint is that Detailing could've been better. I realize it is a used car, but I feel the interior could've been cleaned a little better. Also, I found the previous owner's paperwork in the glove box w/the owner's manual. Makes me wonder how well it was gone over in the intake process. Overall, I'm pleased w/the vehicle and confident, that w/Veli's help, I made a great choice for my family. Well done!

Great dealership

Jan 30, 2016

After contacting Jeremey at Wilde he was prompt in responding to request, answered all my questions and provided an excellent experience. I drove from Oshkosh and it was worth the time

Manders

Jan 30, 2016

Jerry was very knowledgeable, helpful, and not overbearing (which often happens with salesmen in any car purchasing situation). I found him to be very genuine and down to earth. I'd definitely recommend both Jerry as well as the dealership. This was my fifth time purchasing a vehicle, and I must say, it was the most pleasant experience to date. Free car washes for life are the "cherry on top" of purchasing my vehicle here.

Piloteer

Jan 30, 2016

I received my new Pilot and I couldn't be happier with it. So far it''s been everything I was hoping (and waiting) for. Scott Jensen was wonderful to work with too. He spent time explaining all of the different available features to help me decide which was the right one for me. Also, this purchase was so different from other experiences that I've had and the other dealerships that I visited. Scott was patient, knowledgeable, honest and even funny.....crazy to say but, I really enjoyed being at the dealership. He even ran it through the carwash himself when I stopped in with question this week....and I didn't even think it was dirty. :)Bravo to you Wilde for providing such a different experience for the customer. I will be recommending to everyone.Kristina

richardjunod

Jan 30, 2016

Velislav, Brent and Eric Henderson made transitioning from my old lease to a new lease painless and easy! The customer service was excellent! I highly recommend these guys.

Sathyaramalingam

Jan 30, 2016

Hi ... We just got our Honda CR-V yesterday and it was a wonderful experience working with Wilde east Honda . There was complete transparency and excellent way of explaining the features. Would certainly recommend to other folks too... Overall it was awesome .

shellshell

Jan 30, 2016

We would like to recognize Jerry Ortega for his exceptional customer service. We speak to Jerry routinely as he searches for a particular vehicle we are shopping for. We always enjoy our visits and communication. Jerry is a pleasure to deal with and always goes out of his way to make sure we are satisfied. Please commend Jerry for his outstanding efforts!

Acosta08

Jan 30, 2016

I was very pleased with how my new purchase today at honda. Leticia was extremely helpful and did so much to make sure I left with a car that I was very satisfied with .

EMT1015

Jan 29, 2016

Valerie goes above and beyond when I took my car in for service! She kept me informed during the whole process and made this painless for me. Thank you Valerie for all you do!

ItFit

Jan 29, 2016

This was so unexpected... I was first greeted by Jeremy Martin. Not going to lie he can seem intimidating upon first glance, but oh my is he wonderful. Just a nice young man who truly cares about you and let me chose the car I wanted and offered me a fantastic experience. I can't wait to come back. Zimbrick who?!

LeaseNewbie

Jan 29, 2016

I could not have been any more impressed with both the Wilde dealership and my salesperson, Scott Jensen. This was the first time I've looked into leasing and was a little hesitant not knowing what to expect. Scott went above and beyond answering every question that I had, he really knows his stuff!When it came to the paperwork Brent was also very helpful explaining the process, what to do with insurance and helped me decide the best route for me.At first, I was sure there was going to be a catch somewhere along the way, but instead every step of the process was explained and I was treated like I'd been part of the Wilde family for years.Love my new car and loved the experience.Thank you so muchWR

honda

Jan 28, 2016

Tony was very friendly and helpful. So happy the van was under warranty. Hopefully that is the end of the problems. Took out the extended warranty and so glad we did. They gave us a car to use while ours was being fixed which helped a lot.

brutus19

Jan 28, 2016

What could you ask for, Tony was right there and helped us get in and out with in the hour. Was so quick with it all, even washed the car for us. Great servicewill be coming back again.

satisfied

Jan 28, 2016

Exceptional service simply requires me to write this compliment to Tony Hernandez. My first visit I chalked up to luck but with my second visit I'm convinced this guy is for real., He simply cares! He promptly returned my phone call, he had courtesy vehicle not only ready but with a minimum of paper work, my 2016 Odyssey pin striping really added flare, work was performed on time, and I even enjoyed free coffee and popcorn. I was so impressed I even told his boss, Jim Hergenroether to give the guy a raise.

CarBuyer

Jan 27, 2016

In February 2015, we purchased a used vehicle at Wilde. Wilde had the best price we could find, and Laura made the purchasing process easy. The price we obtained on that vehicle and the experience with Laura brought us back to Wilde and Laura for another used car purchase in January 2016.

HAPPYCAMPER

Jan 26, 2016

I researched the 2012 Doge Grand Caravan before calling Wilde. Erica was my first contact and from then on it was a very pleasant buying experience. I had a few questions/ concerns before making the 100 mile trip to test drive/ buy the vehicle. Every time I called with question, Erica followed up with an answer, either on the spot or a few hours later. Peter in finance walked us through the financing process. Again, my wife and I had questions on different options. Peter was very patient with us and found us a great rate, better than the rate I had set up with our local credit union. Overall, a very positive buying experience. I would highly recommend them to anyone.

RedDog63

Jan 26, 2016

I found Leticia very helpful and pleasant to deal with. The finance manager did a very good job getting us a good financing deal. All in all it was a very good experience. I would buy a car from Wilde Honda again.

katiez

Jan 25, 2016

As soon as I arrived at Wilde East Towne Honda, I was greeted by Conor who made me feel welcome. I had an idea of what I was looking for, but he helped me explore different options and ultimately find the perfect car! Conor was very kind and patient. He went out of his way to make sure that I had a wonderful experience. Shawn was eager to work with me on the price of the vehicle so that I felt completely satisfied with my purchase. Brent walked me through all of the paperwork and he did so with a great sense of humor. It was top-notch service from start to finish. I never felt any pressure to purchase a vehicle. I love my 2014 Honda Civic so far and I will recommend the Wilde East Towne Honda team to anyone looking for their next car. Thank you for all of your help, Conor, Shawn and Brent! You guys are awesome!

rayray

Jan 24, 2016

I am still on cloud #9 from my purchase. Where to begin, I was in desprate need of a new car. As soon as Conor got involved in this debacle I was having from my old car, it was as if night turned into day. He went out of his way before even talking to me to research some possibilities similar to my old accord. The family of co-workers from service techs to the managers were all very accommodating and helpful. Everyone is very knowledgable about what they do. I have to give a HUGE shout out to Val, an amazing woman. She was more than helpful in getting me the prices I needed and letting me know the other possibilities I could take to fix my old car. I can't say enough about what a fantastic experience I had buying a car with Wilde East Towne Honda. I didn't feel pressure from anyone. They treated me as a number one client even though I wasn't buying a top dollar, brand new car. I will be purchasing from this team for years to come. An amazing group of people prepared to help you at any stage of your vehicle needs. Thank You Wilde East Towne Honda!!!

BettyWhite09

Jan 23, 2016

I worked with Laura and Steve they were absolutely the best! I went in with the idea of a car that was sadly sold. Laura found a beautiful car for me in my price range and I fell in love with it!! The process was extemely simple and Steve took care of all the finance he was quick and wonderful to work with!!!

Deb

Jan 21, 2016

We went to search for a compact SUV. Veli let us drive two, and gave thorough explanations during the rides.It did take 3 weeks to receive our new car, but they are in hot demand and we told him we were in no hurry. We had several specifications on our order.Veli was very thorough and humorous. Brent was very friendly too. We were very pleased with the "deal" we received , with their service, and with our new HRV!

jillnyland

Jan 21, 2016

Jeremy was outstanding. My truck broke down Martin Lutheran Day and I just happen to want a Camry. He arranged for me to get a ride to the car dealer that day and also came and got me when everything was finished. Funny thing is that it seemed like this day was meant to be. Excellent service I walked away feeling like I got a good deal and I didn't have to play the haggling game the deal was just there.

Honda_lover

Jan 20, 2016

The used car selection was great. I knew pretty much what I wanted, and salesperson Leticia Acosta was superb in helping find my car. It's a marvelous facility with qualifiedpeople who are willing to take the time to get you the right car.

AlisonWI33

Jan 20, 2016

I just bought a Honda Civic LX 2012 from Wilde East Towne Honda and had a great experience! This is my very first car purchase and couldn't have asked for anyone better to help me find the right car. Laura was professional, very educated about the products she is selling, and friendly. She went into great details about all of the cars I was interested in to help me decide on the best car for me. I will be coming back to Wilde East Towne Honda. Plus they offer free car washes for life!

Ahr Tuu

Jan 20, 2016

These days it is refreshing to find sage advise at an auto repair shop when discussing maintenance options for a 14 year old Honda Odyssey. At a recent service visit for a steering/suspension issue I worked with Michael Spellman, who carefully described repair options based on safety, economics, and common sense. I appreciate Michael's candor and commitment to keeping a loyal Honda owner satisfied. The work was performed quickly and efficiently. Thank you and keep up the fine work.

Honda_owner!

Jan 19, 2016

I just bought a Honda Civic LX 2012! It was a wonderful experience! Laura Kaleas helped me find the perfect car! She was professional, friendly, and very knowledgeable about the cars she was selling. She helped me find the best fit for me and set up car insurance that day. No matter how long it took me to look at cars, test drive, asked questions, and talked about the different cars, Laura was happy to help whenever she can. I am loving my car! I will be back to Wilde West Towne Honda because of the great experience from the staff there! Also I am excited to have free car washes for life when I get it done at East Towne Honda!

mrkfuchs

Jan 17, 2016

I needed a car and told the salesman my price range and what I needed in a car. My salesman was Conor Kuhnau and he met my needs in a very timely manner. He also was very friendly in the process and followed up to make sure that I wass satisfied well after the sale. .

sammielee89

Jan 15, 2016

My whole experience with Shae at Wild East Town Honda was awesome. My friends even said they would consider buying from him as well! Even while there were some rough patches and delays with receiving my new vehicle, Shae kept me well informed and made the whole experience exciting. He definitely beat out the competition of multiple other dealerships with his quality of service, honesty, and up front attitude. I knew exactly what I was walking into when I finally signed those papers and I knew all my future options as well.

GrannyM

Jan 15, 2016

Buying a new vehicle can be a terrifying experience, but Erica made it painless and fun! She was very informative and helpful, but not pushy in any way. Thank you so much, Erica!!

katie4uw

Jan 15, 2016

Dan Cuellar did an excellent job ensuring my vehicle maintenance was done very well. Follow up was excellent and I appreciated his knowledge. I happily recommend Wilde East Towne Honda. Great place!

cronin02

Jan 12, 2016

Just want to say Dan Cuellar was very professional and attentive to my need for service and was great with follow-through. Highly recommend! Colleen

Hondaowner

Jan 11, 2016

A very nice clean dealership. They take care of the customers well. My salesperson knew a lot about my vehicle that I was purchasing and was able to answer my questions about it.

Bingham1

Jan 9, 2016

I receive fast and good services at Wilde East Town Honda. The service representatives are fast and understanding. They explain the procedures pretty well. Whenever I need work done to my car, I always go to Wilde East Town.

Bwich

Jan 8, 2016

Our Galant needed tires in advance of approaching weather. With very short notice Wilde ETH gave us same day service at an excellent price. Tony was fantastic to work with. We had been putting off rear brake services due to high price quotes from other service providers. Tony and East Town Honda quoted us a much lower price and the car is running like new. THANKS WETH!

ccchughes

Jan 7, 2016

I need a part replaced on my 2010 CR-V. It took over 45 min and three people helping, for my part to be identified. I made an appointment.1. The part was not ordered.2. No one called me to tell me.3. When I called to check (I had a 7:00 am appointment and did not want to show up if not ready) I was told the part was not there. So, now I had no valid appointment.4. Part could not be there for 2 more days. 5. I asked to speak to the supervisor. He was 'unavailable', but would call me back?! Right!**I cannot express strongly enough how these details make a difference to the quality of the service industry. When I think about it how I was treated, I get nauseous. I have a limited window in Madison, and hoped to find more careful, personal service that would have my car repaired in a couple of days. ( this is an easy fix the labor time for which is only 30 min) My current option makes my minimum experience 5 days! By then I will be in another city. My advice: check, and double check. Do not assume you are in the hands of true professionals. Honda needs to tighten up its practice and train its staff to attend to detail. ** Supervisor, Jim did call. He apologized. He helped me set up a new appointment. I still think the customer should beware and check details, personallyUnbelievably, a representative from Honda responded to ay that I should have pre-paid for my part. I was NEVER offered the opportunity at this location or any other I visited to try to get this repair done. Are we blaming the customer now?

Paul

Jan 7, 2016

Conor's professionalism, attentiveness, consideration and relational skills are only exceeded by his caring about the people he works with. What a gem! He connects with his customers and will seek to identify & meet your needs without pressure. He's excellent at asking questions, being open to what you want in all aspects of the purchasing experience, and his ultimate goal is total customer satisfaction. Well-done!

mike123

Jan 6, 2016

I bought a used car . It had some unforeseen problems. Wilde took care of these and made sure I was happy. I always had a loaner car when the vehicle was in the shop. My salesman kept me in the loop so I was very informed. Wilde made sure I was happy. I am not used to being treated this well.

Nikki23

Jan 6, 2016

Veli made my car buying experience comfortable and stress free. He was knowledgable and helpful. Veli, Phil and Pete helped to get me the car I wanted at a great price. I can't thank them enough.

BigMikeYang1991

Jan 6, 2016

I give this dealership and it's workers 5 stars because of the friendly and caring customer service we received when we was buying our 2013 Honda Accord for my wife. There is nothing I can say bad about this dealership because every time we come back for car washes and other general questions about the car they listened and took care of us every single time we needed.I am definitely telling my friends and family members to come visit Wilde East Towne Honda whenever they are in the market for a new car, also I will even come back this coming up spring to buy myself a car from here.

Brian and Ruth

Jan 5, 2016

We would highly recommend Michael Wills and Shawn Stittleburg when purchasing a vehicle with Wilde East Towne Honda. Michael really listened to what we were looking for in our vehicle. He did not pressure us to purchase and went through extra lengths to search their inventory for the best vehicle for us in our price range. Shawn was willing to work with us on price and gave us a fair trade-in our vehicle. The facility is clean and friendly from the greeter at the front desk to Karen, the lady who helped with our financing. The management of East Towne Honda should be very proud of your staff and facility! Thank you for a great experience. Brian and Ruth

smoke20xx

Jan 5, 2016

We recently purchased a 2016 Honda Pilot from Wilde Honda . . . what a great experience! Our salesman, Scott Jensen, was extremely helpful in our making a decision to go with the Pilot. Scott was very knowledgeable and pleasant to work with. I would definitely recommend Scott Jensen as a salesman, and Wilde Honda for a new car purchase!

Elemental

Jan 4, 2016

I went to Wilde for the drivers side airbag recall. I decided to also have the oil changed and to look at some transmission issues I was having. I've done a good amount of work on my car myself, but it's just too cold out in January and I couldn't do the airbag or the transmission work myself. I have to say that Cheryl and Allen went out of their way to explain my options and made sure I was taken care of and happy even though there were shipping delays on parts because of the major winter storm we had last week. Allen took time out of his schedule to walk me thru some suggested repairs and explain everything to me. He was Great! I'm sure I'll be back and I'll tell all my friends how nice they were and how well they place is set up for service. Very impressive!

Hondabuy

Jan 4, 2016

I had excellent experience with the dealership! My sales rep Alex Boeger was the most professional car salesman I have ever dealt with! His support staff was good too, especially the finance professional.Alex actually listened well to what my wife wanted in terms of a new auto, and worked through some rather large hurdles to get the right car in front of my wife. Excellent work on his part!!

Jessicameyer04

Jan 4, 2016

This dealership has been nothing short of exceptional. From working with Alex in purchasing our Honda Odyssey to having our cars serviced at Wilde, our service has always been 5 stars. We would recommend this dealer to all of our family and friends. We look forward to working with them.in the future. Keep up the great customer service Wilde East Towne! You have my vote!

LX_1537

Jan 4, 2016

Service was very good, better than other dealerships we've been to and the transaction went smoothly. Even though it's a few hour drive it was well worth it coming there. We really enjoyed our Honda Odyssey and couldn't be happier. Thanks for all you've done for us.

pikagirl123

Jan 3, 2016

The works knew what they were doing on my 2001 Honda accord. They fixed quickly and all set for me to drive by the next day with affordable costing.

Newowner1981

Jan 2, 2016

We knew exactly what we wanted when we came to the dealership and Syed and his colleagues made us feel welcome, even as a young family of five. Syed's colleagues shared their space and made my young ones comfortable while we waited. Finance also got us a great deal and interest rate, better than what I expected. I visited Zimbrick Honda and did not have a similar experience. I was mostly left alone and no one asked me to help. I was told not to touch the showroom vehicle because it was sold.

No Worries

Jan 1, 2016

On our way home from a road trip from the Wisconsin dells to Chicago, my check engine light in my Odyssey came on several miles from Madison. My Odyssey began to misfire and I felt that it would not be safe to continue driving another 150 miles with the family. I was only a few miles from the closest Honda dealership. Upon entering the service department, I was approached by their service writer (Randy Schmidt). I can not say enough about his professionalism and knowledge. My Odyssey was quickly inspected and serviced within two hours and my family was back on the highway. Finally I would like to mention that I have been in several Honda dealerships within several states and by far Wilde has one of the finest waiting areas for their customers while waiting for their vehicle to be serviced. An outstanding dealership with an outstanding staff. I may return to Wilde from Chicago in the near future to purchase my next new Honda.

Odyssey

Dec 31, 2015

We worked with a couple dealers to narrow our choices between several vehicles. The numbers and factors on the vehicles were pretty close. When all was said and done, our sales person made the difference. We chose to go with Wilde. Janet Bergner's comfortable style felt good--no pressure sale, lots of good information and she really listened. Great experience.

satisfied

Dec 31, 2015

Relationships are built on trust. He operates from a position of integrity. He is both knowledgeable and professional. He took time to show and explain options -- we took multiple trips to showroom to satisfy my wife on color and interior. He negotiated with manager to make certain I got the deal I needed to buy. He made all arrangements to get car prepped and ready for delivery. Best of all, I consider John to be a nice guy. John did everything to earn my trust! Buy Honda!

StevenA

Dec 31, 2015

Alex did a fantastic job helping us find the perfect car for our needs. Alex was there to assist us during, and even after the sale. Entire staff exceeded our expectations.

Hondabuyer

Dec 31, 2015

We bought our new CR-V from Velislav and we really enjoyed working with him. From the moment we entered the building with the intention to just test drive until we left as new Honda CR-V owners we were very pleased with the service. We will recommend the dealership to anyone we know.

Jabe

Dec 31, 2015

Bought a new Civic in July and was upset when my car was dinged less than 6 months later. To top it off, the Trident coverage I purchased did not cover the ding as I thought it had. Wilde listened to my concern and is not only having the dent removed free of charge, they are giving my a loaner car while it's getting done! Great customer service!

gurb

Dec 30, 2015

I bought my first car in US at Wilde East Towne Honda. On the day when I picked up my new car, I had to return the car I rented from AVIS. So, Conor kindly led me to the drop off point. He was so kind and helpful that I had no trouble in getting my new car.

Peacework

Dec 29, 2015

Friendly people who worked there. Thank you to everyone who worked so hard to help me get my new car. Jermey Martin was an awesome guy. He had so much patients and made me feel welcome right away!

Destinie

Dec 28, 2015

They made the process so easy and very child friendly!!!! They called with updates and even called to see how our Christmas went. Highly recommended!!!!

3rd Gear

Dec 27, 2015

Jose is a great person to deal with. He is first and foremost a car guy. He knows import cars and loves to talk about them. He tells you exactly what needs to be done and he takes care of you. Jose knows how to talk to people. If you understand cars, he talks to you one way and if you don't he changes his approach to match the customer. He is the person I send my wife to. I own 3 Hondas and recently bought a new car from Wilde. Jose is my service advisor. He is the person I call when I want work done on my Hondas. If he says it needs to be addressed, I don't question the guy. I got to much stuff going on in life to have to worry about my vehicle. It's what I pay Jose for.

Sept291947r

Dec 27, 2015

Janet actually made the buying of our new car a pleasure rather than all the past hazels I have had to deal with. The way she handled the pricing of the car and trade in value was very professional and allowed us to movie forward with the purchase. Janet even took it a step further by having the car prepped and on the show room floor with a Big Red Bow as it was a Christmas present for my wife. I also have to say that finding out that the car came with free popcorn and car washes for life is a wonderful perk.. I will be replacing my car in the next couple of years and I will definitely be back to see Janet & Wilde.

Gladys

Dec 26, 2015

Very good! Alex went above and beyond!He was friendly, yet professional . I will ask for him in the future and reccomend him to others.I don't have any complaints with the staff at this dealership! Thank you Alex!

jamiedarkandlight

Dec 26, 2015

Leticia was super friendly, very helpful and totally hospitable. Thanks so much! I would totally recommend Wilde for a used car purchase. Thanks again to Leticia!

BrianMac

Dec 26, 2015

The staff worked hard to find me the right vehicle that fit my budget and lifestyle. They took the time to talk with me to figure out which vehicles that would work.

Daniel123

Dec 26, 2015

Laura was very helpful and the service was exceptional! Answered all my questions and provided a bevy of different upgrade options! Very warm day at the beach feeling.

Happy customer

Dec 25, 2015

Due to a recent situation where our car was broken into we had it towed to Wilde where we have the vehicle serviced. We knew Cheryl would recommend and guide us in the repair of our car. She is truly one of the reasons we have car (s) serviced there and will continue to do so. She is very knowledgeable and always makes us feel like our business at Wilde is appreciated and honestly treats us like we've known her as a friend. Something you just don't get in customer service these days.. So just wanted to let you know. Thanks for listening!

Steve

Dec 23, 2015

Jerry Ortega was extremely helpful, knowledgeable, and friendly. He helped us find a nice 2012 Honda Civic that fit our needs perfectly. We had a great overall experience, and I will absolutely come back when I need another car.

Hbaumann

Dec 22, 2015

Jeremy helped me out with a lease and he made it so easy! He was personable, funny and generally interested in what I wanted. Thank you!

Anuj Desai

Dec 22, 2015

I would highly recommended this dealership, especially it was great working Syed Zaidi... He patiently heard about all clauses with my immigration status and worked to get the right deal for me.Very satisified with Customer Service...Thanks!Anuj Desai

HondaLuv

Dec 21, 2015

We went to the dealership knowing exactly what we wanted...a shiny black 2016 Honda CRV with all-wheel drive, but not tons of bells and whistles. Instead of trying to upsell us, Veli delivered the vehicle we requested within minutes. After making a quick copy of our licenses, he handed us the keys and told us to enjoy the test drive (so much better than the days when the salesperson had to ride along). When it came time for financing, Eric H. offered us a great deal due to our top-notch credit rating. Then, Brent made the painful paperwork process fast an entertaining. Everyone was extremely friendly without being annoying and went out of their way to make sure we were satisfied. And the facility is bright, beautiful and clean (with the added bonus of free popcorn, water and coffee). I highly recommend this dealership and will definitely buy from them again!

karpilot

Dec 20, 2015

We always dread when we have to make a vehicle purchase, however, we had a great experience with Alex Boeger at Wilde East Towne Honda. Alex was excellent to work with. He is not your typical salesman. He is genuinely nice and worked with us. We also communicated with Shawn Stittleburg through emails prior to arriving. Shawn was also excellent to work with. We purchased a 2011 Honda Pilot and felt we received a very good deal. It was a very quick and smooth transaction. I would highly recommend Alex to anyone!

CRV Charlie

Dec 19, 2015

This is my third lease from Wilde and my salesperson Veli Deshev. Veli found what I wanted, 2015 CRV in black. Changed over equipment from my 2014 to my 2015 and had it ready when they said it would be. Steve Skow had the paperwork ready and in no time I drove out of the dealership in a new car.If you want a good experience like mine, stop in at Wild East Town Honda and see my salesperson Veli.

CM123

Dec 18, 2015

We recently purchased a 2013 Honda CR-V from Wilde East Towne Honda. Laura Kaleas was our salesperson and so helpful. She met with me when we were first considering a CR-V and went over the features, benefits, just everything. When my husband and I went to purchase a car, she went over it all again with him and was so helpful. We love the car and our experience at Wilde was exceptional. Thank you, Laura.

JacobKM

Dec 18, 2015

I was redeeming a free charity oil change coupon, so I cannot comment on price, but they did a great job servicing my '09 Mazda6. The waiting area is clean, comfortable and roomy. The amount of time to do the service was very reasonable and the staff were all great. Tony is an excellent service advisor - kept me informed the whole time, very professional. Also, it is nice that the dealer supports local charity auction events by donating service work to them.

Kevin of Madison

Dec 17, 2015

All went smoothly, even with the kids! Mikel was helpful, informative, calm and courteous. The entire process went fairly quickly. We are very happy and enjoying our new Honda CRV.

mononaman85

Dec 16, 2015

I went to Wilde to buy my new car and had the best experience ever. Wilde made it easy to purchase a new car. When i return for routine service Tony Hernandez takes care of me and gets me in and out in a hurry!!!! I totally recommend Wilde Honda!!!!

SandS

Dec 16, 2015

Loggd on to the internet to search fora used mini van...Wilde ETH popped up what we were looking for. No sales pressure just a meet and greet and a great deal! Never thought we would buy the same night we went for a test drive but we did! Great job to everyone we met. Keep up the good service!

Jayhawks Fan

Dec 16, 2015

Bought my new Honda from Wilde and it was the best experience i have ever had!!! When i return for routine swervice Tony Hernandez takes care of me and gets me in and out in a hurry!!! Totally recommend Wilde Honda!!!!

FQuad

Dec 15, 2015

Like most people, I'm never thrilled to go into a "sales situation" because of the concern of pressure, sales pitches, etc. This is SO far from the case with Jai and Phil -- and we are very grateful for that. We did our homework going in, and knew we wanted to purchase the CRV Touring for many reasons. Other than past performance/reliability, we loved the safety features, smooth ride, space, great millage, etc.Jai made it very clear that there was no pressure, as he was simply there to answer our questions and ensure we were happy with any purchase, should we choose to make one. Being that it was December, they were eager to move their in-stock 2015 models. In short, together with the assistant manager (Phil) they got us a fantastic deal on the our CRV and gave us a well-above average price for our trade-in. Jai took his time with us and made sure all of our questions were answered. So much so that he follow-up with a couple phone calls for the in-depth questions. In short, coupled with the many perks of being an East Towne Honda customer, we would highly recommend Jai as a sales consultant for your next purchase.

KylieT3

Dec 15, 2015

The best salesman I've ever met. He was very understanding in the car that I was looking for. Keep up the great work Jermey.

D Lynn

Dec 13, 2015

I had a very good experience buying my Honda CRV at East Towne Honda. Shae Stovell was extremely knowledgeable about the Honda I was interested in purchasing. He answered all of my questions. There was no heavy sales pressure to add on lots of features I was not interested in.

mizbettyboop

Dec 13, 2015

In the last year and half my family and I have gone through some car troubles and Janet Had been there to help us with all 3 cars. She was personal yet perfessional and was able to get us a car that fit out budget and our interest. Thank you for your kindness and hardwork. Thank you everyone at Wilde East Towne Honda for everything!

mrsmcbryde

Dec 13, 2015

Drive right in and get ready for an exception experience in purchasing a vehicle! Jerry, Shawn and Scuba are intelligent, kind and patient. They took their time to get to know me, find out what I really wanted and made it happen on the spot. You can trust the high quality people at this dealership and will want to continue a long term relationship. I am thrilled! Thanks, guys!!

Mooch

Dec 12, 2015

From the moment we walked in the door, we were greeted by this Friendly young lady, Laura Kaleas.She was taking us to her desk and as we're walking, other sales people are saying hello and making us feel at home.As we told Laura what we looking for and our budget, she started looking through the inventory. She showed us what was available and helped us with any questions we had, with great confidence and knowledge.Again, making us feel at home. This is very important to us. Never once did she try to push us in any direction.We had no intention of buying a vehicle today, we wanted to shop around a couple of days. That all changed when Laura, bent over backwards to get us into a Wonderful 2012 Grand Caravan !!!I never thought that we could get ourselves into a late model mini-van with our budget. I was wrong! We went to the right Dealer with a Great Staff and left there very happy !!!We are both retired and the budget was very important, not a problem with the Professional help from Laura. Wilde will work with you !!!I can truly say to all retired people, she really made us comfortable, and Wilde Honda truly took care of our needs !!!Thank you Laura! We also want to thank Brent Totten Asst. used car manager for making the numbers work. And Karen Hardrath, for processing our Great Deal !!!

TouchstoneFarm

Dec 12, 2015

Whether I stop in for regular maintenance on my car or have a quick question, I'm always treated so well. I can't imagine buying a car or having my car serviced anywhere else. All the service advisors are top notch.

danl

Dec 12, 2015

Thank you to Jerry Ortega and the team at Wilde East Towne Honda. Jerry was very knowledgable throughout the car buying process and provided me with great resources in a timely manner. The process of purchasing a new car could not have been better. Vehicle was priced much better than other dealerships and every member of the Wilde team was open and honest during the buying process.

Lance Larsen

Dec 11, 2015

If you're like us, we prefer to research big purchases online -- looking at all of the options and making an informed decision. On top of that, we were able to do all of our negotiations through email - contacting multiple dealers and getting exact prices for the car and all the accessories - so we could walk in knowing the "out the door" price in every detail. We took the best pricing from each dealer contact - combined them into the lowest offer - and had them compete for our business. From dealer to dealer - the price was thousands of dollars different - but in the end we saved thousands of $$ before we even set foot in a dealership. Syed from Wilde East Towne Honda gave us by far the most detailed initial cost breakdown, and was very timely on his correspondence - super nice guy - and won our business. Walked out yesterday with a new 2016 Honda Odyssey and love it. Awesome experience at Wilde East Towne Honda! Email Syed at - szaidiatwethcars.com :) Thanks to Syed and Brent for the completely painless process of getting our new Odyssey!

Lance Larsen

Dec 11, 2015

If you're like us, we prefer to research big purchases online -- looking at all of the options and making an informed decision.On top of that, we were able to do all of our negotiations through email - contacting multiple dealers and getting exact prices for the car and all the accessories - so we could walk in knowing the "out the door" price in every detail. We took the best pricing from each dealer contact - combined them into the lowest offer - and had them compete for our business.From dealer to dealer - the price was thousands of dollars different - but in the end we saved thousands of $$ before we even set foot in a dealership.Syed from Wilde East Towne Honda gave us by far the most detailed initial cost breakdown, and was very timely on his correspondence - super nice guy - and won our business. Walked out yesterday with a new 2016 Honda Odyssey and love it.Awesome experience at Wilde East Towne Honda! Email Syed at - szaidiatwethcars.com :)Thanks to Syed and Brent for the completely painless process of getting our new Odyssey!

spesq

Dec 10, 2015

Thanks to Scott Jensen and the staff at Wilde East Towne Honda for the great service. We have leased vehicles from Wilde Honda for many years, as we greatly appreciate the friendly and considerate staff. They make the process easy and hassle-free. Scott was a pleasure to work with. Thanks again!

elaine57

Dec 8, 2015

You are treated like royalty at Wilde East Towne Honda. I bought my Civic there three years ago and have been going there ever since for service. Everybody in the service department goes out of there way to make you feel welcomed. The mechanics are excellent. The waiting room is very comfortable. Audrey was very patient and explained the service that was done in a way I could understand. I recommend Wilde East Towne Honda to everyone.

snicker0727

Dec 7, 2015

I had my first car for 15 years and from everybody I'd heard from, Honda was the next car to get. Going to WETH and having Conor help me through the process was great. I'd definitely send any friends or family to them.

Callie021

Dec 5, 2015

This is the second Pilot that I have leased with Wilde East Towne Honda. From the second I walked in the door, I felt welcomed. We worked with Syed and have nothing but nice things to say about him. Never once did we feel pressured, which is one thing I dread about going into a car dealership. I will continue to do business with Syed and Honda and I will be referring all friends/family to them.

chevyman5

Dec 5, 2015

They were super quick to get me in and they asked all the right questions in determining what work should be done. Very knowledgeable and professional . Valerie was great in taking care of me.I will certainly return and tell my friends.

DannyS

Dec 4, 2015

Syed and Eric and Karen at Wilde East Towne Honda made my recent new car purchase smooth, easy, and hassle-free. I loved the service, their prompt responses, and the fact that they were creative in helping me make the deal work out. I will definitely be bringing my repeat business back to Wilde East Towne Honda!

Dale

Dec 3, 2015

Ms. Rich is extremely knowledgable and has excellent people skills. An employee you don't want to leave and one that should be rewarded for her outstanding work.

dchoy1

Dec 3, 2015

Connor was very friendly and polite and did a good job of helping us through the entire buying process. At no point did we feel pressured into buying anything. He also did a good job of asking good questions to get a feel for what we were looking for in a car. His answers to our questions seemed genuine and honest, and the dealership is very transparent about the history of their vehicles, and the work that's been done on them.

hondaowner3

Dec 3, 2015

We had the first snow of the year and my windshield wiper broke. I didn't have an appointment but needed to get it fixed right away to be able to drive safely. The service center was very busy that day but Cheryl was able to get me in and out quickly. The prompt service and friendly staff was really appreciated!

Vicki G

Dec 2, 2015

About my Grindel: "Of course she's a Honda." A close second: "Wilde EastTowne Honda provides her care." And "Why's that?" Simple: "Excellent in every way. Professional, helpful, concerned, respectful." That started the day I walked into the showroom on a fishing expedition for a CR-V, soon to ponder, and finally buy her.The story merrily continues. My service need questions are fully answered, explained in detail I can understand. I'm provided with options, fair pricing, and future plans for approaching milestones in the life of my baby. I feel personally cared for. And as Grindel is attended to, comfortable waiting for me is part of the Wilde experience.The person up front who ties all of this together...our very own service advisor. Valerie Rich continues to exceed expectations. She excels as a star in the role of customer service by providing personalized service, professional knowledge, genuine concern and highest respect. I could access the competition for service, a short 2 mile drive. Valerie is more of a scenic drive away. She's professional, personal, practical, protective. Committed to quality, customer satisfaction, and safety. We work together. So, it goes without saying, "Of course she's a Honda." "Wilde EastTowne Honda provides her care." And "Valerie Rich...she's our service advisor, par excellence."

BWags

Dec 1, 2015

This leasing experience has been wonderful. Shae was great to work with, got me an amazing deal, answered all of my many questions, and got me into a superb Honda Odyssey that I LOVE! Thank you again Shae!Also, shout out to Eric & Phil (sales management), Karen (finance), and Syed (sales) for both helping with the sale and stepping in when others weren't available. I appreciate everything!

DLK

Dec 1, 2015

Just bought a 2016 CR-V Touring and I have to say this was the best purchasing experience I've had in 45+ years of vehicle ownership. Jai and Brent were a pleasure to deal with - very professional. I would highly recommend Wilde!

DM

Dec 1, 2015

I traded in my 2010 Fit for a 2015 CRV. Nathan was very knowledgeable and got me the price I wanted. I was well pleased with the overall experience.

LAS

Dec 1, 2015

My 2002 Pontiac Grand Prix died and I was in the immediate market for a different car. Wilde was the second dealership I went to. They were great to work with, low pressure and prompt with their service. I also felt they had their vehicles priced fairly. I would go back again, but of course, I bought a Honda so it could be a few years.

hondaqueen15

Nov 30, 2015

Jose was so helpful when I came in for an oil change. He updated me on what was going on and how long it was going to take. The dealership was amazing. My oil change was fast and painless. Definitely bringing back all my vehicles to see Jose at Wilde East Towne Honda.

iStillRunThis

Nov 30, 2015

Jose is basically the only reason I return to this dealership. I have dealt with other service advisors there before and they often try to up-sell me on stuff that I do not need. Jose does not do this at all. He has a great knowledge of everything automotive. Wilde should ne considering Jose for a promotion as they liked have no idea as to his value. If Jose ever leaves, so will my business. It's that simple.

jess1090

Nov 30, 2015

I came in and was extremely satisfied with the service. Jose was so helpful and was able to recommend some important service that needed to be done to my vehicle. It was the best service I've ever had at a dealership before.

Jessballing

Nov 30, 2015

Had a great experience! Jerry was very easy to talk to and he answered all my questions. Buying a used car form him was actually enjoyable. Thanks Jerry for making my experience a great memory!

jver

Nov 30, 2015

Have never leased a car before and Nathan and the financing staff at Wilde made the experience simple and enjoyable. Excited to drive my new CRV. Thanks alot.

Kait131

Nov 30, 2015

We had a great experience at wilde. Randy was extremely friendly, helpful, and professional. We appreciate getting our service done in a timely manner. We will definitely be back! Randy was great to work with. Thank you

kentucky

Nov 30, 2015

just want to post that I hade a great experience with Randy today, and it is so nice to work with someone so knowledgeable and pleasant.... will definitely come back!

Lindsey14Civic

Nov 30, 2015

Came in for a preowned civic and they really took care of me. Laura really listened to what i wanted and needed and found me the perfect car for me! Peter the used car manager was really helpful and professional with me as well and gave me a fair trade in value as well. Karen in the finance department got me a great rate and Wilde East Towne Honda has a customer for life!! I love my 2014 Civic! Thanks Wilde!

lyndseyjo

Nov 30, 2015

I am an owner of a 2013 Honda Pilot, which I bought in Eau Claire and had never taken my vehicle anywhere but there. After moving to Madison last Sept. I was in need for an oil change and took it to the closest place I could find. I met Cheryl Romo at a networking group and made my next service visit for Wilde East Town Honda. I knew what to expect, figured it would be just Like Eau Claire. Boy was I wrong. Cheryl remember my name, had yelled it out before I even got out of the car. Took me inside showed me your beautiful location, and set me up with a space where I could do my work. She came out told me what I needed and for once I didn't feel like I was being told everything and anything, she truly cared and was looking out for me, my family and my vehicle. I have gone no where for service apts. since then, but to Cheryl. She really blew me out of the water this past week, with her passion for her job. I was in a accident and pulled over on the side of the road. I was coming back from a client meeting and hit a dog kennel ( no animals were harmed) and I was hysterical. The state trooper told me I needed a tow truck. The first person I called was Cheryl. She got me in contact with a tow truck company and the auto body to work with. Not only was she my car person, she was my hero that day! I truly look forward to my visits with her at the shop. I never thought I would actually enjoy routine service appointments! Thank you Wilde East Towne and Thank you Cheryl!

Tony

Nov 30, 2015

Went in for an oil change and found out I needed a couple other things, the preventative maintenance that was spotted saved me future repairs. Thanks Jose!!

torabmw

Nov 30, 2015

Cheryl has been the service associate that I have worked with since east town Wilde has opened. She has been very helpful every time we have had to come in for service. This time we had a service engine light that came on when we were leaving for a holiday trip the next day! Cheryl understood our dilemma and was able to help deal with the issue and enable us to stay on our vacation plan. Her understanding and helpful attitude is a big part of why we will be visiting Wilde first when we buy our next vehicle.

TSteffen

Nov 30, 2015

I needed to get my vehicle detailed from spilt liquids and dogs my truck was really bad. Val Rich was very helpful. We picked out a detail pack and I was more than satisfied with the results. The truck looked and smelt great. I will go back to get it done again in the future. I couldn't believe they got the salt out of the carpet from last year. A+++++

mgriff

Nov 30, 2015

I had my Toyota Prius totaled in an accident on the beltline. My family and I have purchased our last couple of vehicles from Nathan so I gave him a call immediately. We were on a tight budget, but as always Nathan was up to the task. Thanks for everything and I will continue to send anyone I know your way!

Moto

Nov 30, 2015

Im new around here and this was the first dealership Ive dealt with since moving out this way. I had to bring my 2003 civic in for a recall and worked with an advisor by the name of Audrey Aaroen. She was very friendly and fun to work with. She made my first visit fantastic. She took the time to show me around the dealership and waiting area which is one of the best waiting areas Ive seen in a dealership. Audrey was an absolute pleasure to work with and I would recommend her and the dealership to all my friends and family. Thanks for the great service!!

Redbaron762

Nov 30, 2015

Service was good and price was fair. Randy S. is a excellent Service advisor to work with. Friendly and knowledgable, good experience talking with him.

Schfifty5

Nov 30, 2015

Laura made our car buying experience very easy. I had an idea of looking at 3 vehicles they had, and she was very frank in letting me know that one of the vehicles did not suit my needs. She could have wasted both of our times showing it to me, and because it was a higher priced vehicle I was surprised that she didnt. I commend her for asking the right questions and listening to the answers to provide us with a great solution. I am sure the vehicle we got will last a long time, but I will be back to see Laura if I do need another car.

ThePerfectFit

Nov 30, 2015

My first visit to Wilde and my first Honda. Scott Jenson helped me figure out which car would give me everything I was looking for and a comfortable payment. I decided on the Fit and even got one with heated seats.....I didn't even know I could get them in the Fit. Scott introduced me to Tony out in service and talked about the owners workshop too.So glad I decided to make the stop to check out the Hondas.T

Kelly

Nov 30, 2015

Randy was very friendly and helpful when I took my car in for a check engine light. Very impressed.

Acuracl

Nov 30, 2015

Jose was friendly and professional. I had dealt with several service centers before and this one was truly exceptional. I would highly recommend Jose and his staff.

ALynde

Nov 30, 2015

After searching continuously for the perfect car for me..... I found Wilde Honda. I got a used car and I can say it was such a pleasant experience! (Who says that about buying a car!) I am not one to spend money unless I know 100% that I am getting a good deal and I can officially say I got the best deal on this car that was out there! Everyone says they have to research it for themselves but the best part is that not only do they have people that do that for you (they are employed, to make sure they have the best prices competitively) but any questions you have or research you might want they will have it! I am so happy with my new (to me) car! So happy Laura helped me get the best car for me!!!

Aron.jara

Nov 30, 2015

Jose was very helpfully and polite. The service was good, fast and at a good prices. Also lead me in the right direction on what my car needs.

Blueaviator

Nov 30, 2015

Took our Taurus in for oil change, price can't be beat. They pointed out several items to watch. Thanks Tony and Audrey, great service.

BradleyAll9

Nov 30, 2015

Brand new Odyssey.. We love are new van that we where able to get at Wilde East Towne Honda. We worked with Mikel Lawson. He was able to get us a great deal on our old car,and the new one.

Civicracer

Nov 30, 2015

Decided to buy from Wilde after taking my daughter's 2004 Civic in for a pleasant service experience. Velislav is a great sales person and very knowledgeable about our brand new 2016 Civic. He spent extra time with us the day after our purchase, to demonstrate the many features of the car as well. Karen was also great to work with during the financing phase of the purchase. We will be back!

ctika

Nov 30, 2015

The entire car buying experience was great from beginning to end. Velislav was extremely knowledgeable about the cars we were looking at and he was very welcoming. Thanks again to the staff at Wilde East Towne Honda (Velislav, Shawn, Karen).

Edi

Nov 30, 2015

Excellent service Jose took care of everything, made me feel like I was at home I definitely will come back and I will recommend Jose to friends and family members

csteffes

Nov 29, 2015

We had a great experience with Jerry Ortega at Wilde East Towne Honda. He was very helpful throughout the process and not pushy at all. Overall, we had a great experience and Jerry was a pleasure to work with.

bafa22

Nov 28, 2015

Always a good experience for us in this dealership every time we are buying a new car. Syed Zaidi is a very good salesperson to deal with. He made it fast and easy to get the whole buying process done in a jiffy. Eric Henderson and Phil Hogans really worked hard on the price to give me a very very good deal. It is truly a great pleasure doing business with Wilde Honda.

Chad

Nov 28, 2015

We made an appointment to have our Odyssey serviced for several different things. Our appointment time was for 1pm. Being a day before Thanksgiving, we happen to be in the area 2 hours before appointment time. We called and spoke to Audrey Aaron who was very accommodating to us. She stated that she would do her best to get our Odyssey in earlier, but couldn't guarantee it, as their were other appointments ahead of us. In fact, once I arrived I told her my issues and thanked her for helping us out. After 5 min or so, they pulled my car off and 45 min. later it was washed and my issues resolved. Audrey is an amazing asset to have at this location and fun person to work with. Anytime I need service, she will be the one I go to. Matter of fact, she is the only reason I would go back to this location. I had a not so fun experience with a Sales manager who ruined the sale of our salesperson. The sales person who we worked with I believe was Nathan Wood. He was also very good and pleasant to work with. No hassle straight to the point. We ended up buying the Odyssey in Appleton because of the pushiness of the Manager and failure to work with us.

Chris

Nov 27, 2015

Very good experience with this dealership. There was no hassle and they were very honest with me. It was a quick process. They really worked with me on the price to help me afford the deal. I would highly recommend Shae and his manager to any of my friends. It was a pleasure doing business with them!

Copyguy#1

Nov 27, 2015

This is my first time buying a car from Wilde Honda and I was very happy with the whole experience. My salesperson, Syed Zaidi was great to deal with. He was very thorough and made it very easy to get through the whole process. I look forward to seeing everyone in the dealership as I stop by for a car wash or service.

Laura212

Nov 27, 2015

WETH is the best dealership I have ever worked with! Valerie saved me so much money today so I can spend it on Black Friday shopping instead! :)

Ansad

Nov 25, 2015

I stopped for a used car, but come out with a brand new having good deal. Thanks to Zaidi and other team members working with me to get a better deal. I like their customer relationship. They gave what they promised and got a best rate for my finance as well. I am satisfied with my purchase and will recommend this to others as well.Special thanks to Syed Zaidi, I was so impressed.With great joyAnsad

Jaydix

Nov 24, 2015

I stopped in about a week ago on business and mentioned my sun roof had started to leak. The owner Jorge Hildago took immediate action and offered to have it looked at.Pretty good for a prominent local owner to tale an interest in a actual customer. Jorge then introduced me to Service Adviser Tony Hernandez who immediately took the time to explain everything his team would do in diagnosing my problem and gave me a loaner at no charge. Over the following week Tony was genuine, honest and timely with his updates and completed the very difficult repair on time and under quote. So, thank you Jorge and Tony, this was not only my best experience with a car dealer but it will always rank as one of the best customer experiences I have had with any business! With Great Appreciation, Jim Dickson

Gr8service

Nov 24, 2015

Stopped in for an unscheduled oil change and was promptly greeted by the service technician, Randy Schmidt. Randy was able to get my vehicle in immediately to be serviced, even though they were extremely busy. Randy took the time to show me around the waiting area and was kind enough to get me a cup of coffee before heading back to his desk. When my vehicle was finished, he went over the service checks that were performed, explained what had been checked and even had my vehicle washed. I was very impressed by the service I received from Randy and the Wilde team.

Jaydix

Nov 24, 2015

I stopped in about a week ago on business and mentioned my sun roof had started to leak. The owner Jorge Hildago took immediate action and offered to have it looked at.Pretty good for a prominent local owner to tale an interest in a actual customer. Jorge then introduced me to Service Adviser Tony Hernandez who immediately took the time to explain everything his team would do in diagnosing my problem and gave me a loaner at no charge. Over the following week Tony was genuine, honest and timely with his updates and completed the very difficult repair on time and under quote.So, thank you Jorge and Tony, this was not only my best experience with a car dealer but it will always rank as one of the best customer experiences I have had with any business!With Great Appreciation,Jim Dickson

bata01

Nov 23, 2015

I would highly recommend this dealership. I bought my first car here from salesman, Mike Wills. He was extremely knowledgeable, helpful, and made the entire process very efficient. He went above and beyond to make sure my father and I were satisfied with all aspects of the car and even came along with us on the test drive. Since the purchase, Mike has continued to follow up to check on the status of the car and provided helpful advice whenever necessary.

DLB623

Nov 23, 2015