Woodmen Nissan reviews

Ben Garcia

Oct 6, 2016

This is my 3rd purchase of the Nissan Frontier crew cab short bed from Woodmen Nissan. All my experiences at Woodmen have been exceptional, from purchasing to service. On my last purchase, I want to thank Jonathan Furlong, sales consultant, for his professional and caring attitude. Once he knew what I wanted in a vehicle, he went to work and was able to get exactly that. Jonathan went over the checklist of items on the new pickup and got me familiar with the new upgrades in the cab and outside. I felt very confident with his knowledge and persona.

Debie hinkley

Oct 6, 2016

Laurence Johnson, who was my Sales Representative understood what I was looking for.....he went looking for just the right vehicle that met those qualifications. I ended up purchasing the vehicle that I truly wanted...however I did not believe I could get. To my surprise I not only drove away with that vehicle but they were able to get the monthly payments down to where I wanted them to be.Thanks Laurence, thanks Nissan.

Denice

Oct 6, 2016

It has been 11 years since I have purchased a vehicle. I was very concerned about a couple of items that did not seem to make sense to someone who had just made a purchase. I was quickly greeted by Joe, who was assisting another customer. Once he had completed his service to the other client, Joe assisted me with my concerns. My rear window wiper was not working and I had no spare tire or jack in my trunk. After reviewing my wiper, he concluded that it would need further service and made an appointment for me the following Wednesday. As for my tire and jack, Joe quickly explained to me that my tires were what are known as "run flats". Seeing the confusion in my face, he further clarified, taking the time out of his busy schedule, to let me know exactly what that meant. I left the service department happy that my concerns had been addressed.I came in on Wednesday and dropped off my vehicle. Reg called me to let me know that the motor for the wiper is what was causing the issue. He had put in an order for a replacement motor and would let me know when the part came in. He further explained to me that my vehicle was in great shape. He then explained that they were putting 4 new tires on the car and doing an alignment due to the Pre-owned Certification that is completed on all pre-owned vehicles. I was concerned because I did not exactly understand what was going on. He eased my mind by letting me know that there was not cost to me and it would all be covered under the warranty. I picked my car up the following evening a very satisfied customer. My experience in the service department has surpassed my expectations. Everybody has been more than gracious and kind. From the shuttle driver, who after dropping off the first passenger, ran me back to the shop because I had left something in my car, to the parts department where Bruce and Kyle assisted me with my purchase of all weather mats.I would be more than excited to refer other potential clients to Woodmen Nissan!

RichL

Oct 4, 2016

This was the easiest truck purchase ever. Thank you to Abby.

CR

Sep 25, 2016

No pressure to buy with freedom to test drive whatever vehicle we were interested in. Laurence Johnson, and David Romanick demonstrated great professionalism and really took the time to understand what we were looking for. We traded in two cars for a new and used one, and we couldn't be happier with the entire process.

CR

Sep 25, 2016

We went to Woodmen Nissan with the intent to purchase a used vehicle. After arriving we were quickly greeted by Laurence Johnson and David Romanick who treated us with absolute professionalism. No pressure, and absolutely were there to serve us. They let us test drive what ever we wanted without any question as to what our credit rating was or how we intended on paying for any of the vehicles we drove. New, used...it didn't matter. Long story short, we traded in two cars (easier than we thought it would be) and we haven't been happier.

Oh yeah

Aug 31, 2016

Dealership ripped off an older couple for more than MSRP on a used(car had 7500 miles) and sold them a 7 year warranty. They would be almost 95 before the warranty was over with. If this is how they treat old people they will rip you off also.

Holly Mielke

Aug 30, 2016

This was a wonderful experience. Donnie, Scott and Darwin were absolutely wonderful. The sales manager was a big help. I appreciated all these folks did for us and I will let everyone I know what a great dealership this is and what a wonderful experience this was. Thank you all again so much for taking the time to help Ray and I we truly appreciate all of you.Holly Mielke

Edna J. Bellah

Aug 24, 2016

My experience with Roger and Hallie when purchasing the car could not have been better. The two of them made it an enjoyable experience.I'm afraid my experience with the Finance Department wasn't as enjoyable. Beginning with Lucas.....of course he wanted me to finance through one of your banks, which I expected and that was okay. However, I wanted to finance through my own credit union which was out of state. The process was to be very simple. As I was in Lucas' office on a Friday morning, they faxed two papers for me to sign and have Lucas return them by fax. They explained to him that the money would be in my account the same day. Lucas left the office and stated that he faxed the papers back to my credit union. I then gave him my personal check. Friday afternoon my credit union called me to say they hadn't received the fax yet. They tried to call Lucas but couldn't reach him. They left a message. Saturday morning I called Lucas but he wasn't in yet, so I left a message with one of the other men in Finance. I was told by person answering the phone that Lucas was in the office. Monday morning my credit union still had not received the faxed papers. Therefore, I made a 20-minute trip to Woodmen Nissan to see Lucas. He wasn't in the office yet so your manager, Oscar, said he would help me. I explained my situation to him. He said he'd have Lucas fax the papers. I asked him to fax them. He stated that it may take a while and that I WOULDN'T HAVE HAD THIS PROBLEM IF I HAD FINANCED THROUGH ONE OF YOUR CREDIT UNIONS. What kind of a comment is that for a Finance Manager to make!!!!!! I told him there would have been no problem, if Lucas had sent the fax. It was all very simple. I stayed while Oscar sent the fax and was on the phone with my credit union to make sure they received it, which they did and very quickly. Note: my check was still sitting in Lucas' file. A day (or two) later, check was still in Lucas' file. I called the title office and spoke with Bobbie and Aspen. Aspen went to the file and pulled my check and deposited it that day. I'm now waiting for the final paperwork, to enable me to title and plate the vehicle. I have no problem with the sales people and I appreciative of Bobbie and Aspen. My experience with Lucas and Oscar was enough for me to say that, if I purchase another Nissan, it'll be at a different location. I don't like to do business like this, and I'm sorry it had to be this way.

SueS

Aug 23, 2016

Never having researched a Nissan I walked in "just "looking". Brannon Herzing met me and walked me through their used cars. Suggested a Rogue and after much negotiating I bought it. Glad I did. Brannon was professional making suggestions but was never pushy. I would suggest you ask for him. He knows his cars.

Jessica Conner

Aug 4, 2016

I had a great experience at Woodmen Nissan! Caleb Mandry was great - he was very patient and helped ease the stress of buying my first vehicle. A few days after I purchased my Rogue, I even received a hand written letter in the mail thanking me for my business. I would definitely recommend Caleb and the staff at Woodmen Nissan!

Kimberly

Aug 4, 2016

Thank you David Romanick and Lawrence Johnson for a great experience. Not only did you get us into a fantastic new 2016 Nissan Titan XD SL and used Jeep Wrangler but you really made it fun and easy! Hope you can provide as a great as service to all we recommend!

Quntrell Crayton

Aug 3, 2016

I was approved for the truck I uave always wanted on Saturday. They told me that they had to keep it on that day to detail it and service it and I will get it the Monday. Monday comes around and I'm told they need to keep it another day. Tuesday I get the ok to finally come pick up the truck and while on my hour and a half drive to come get it I'm suddenly told that I can't and I need a co-signer. This was very poorly handled and a horrible way to treat a customer. As a result, I got my downpayment back and I will not be returning. Neither will my girlfriend who planned to but a car from you guys as well.

Valerie

Jul 28, 2016

I never thought buying a car could be that easy! Scott made our visit a great one, and he found just the car we were looking for.

wphowell

Jul 26, 2016

Horrible service experience with my Nissan Leaf at Woodmen Nissan. They didn't charge it on two occasions; once when my wife brought it and once when I brought it in. We live too far away to get back without a charge and they left us stranded near the end of the day.

MaryW

Jul 21, 2016

I was very impressed with Woodmen Nissan's Used Cars, and in particular my sales person, Scott Palladay. I told him what I wanted through a contact phone call and when I came in to meet him, Scott had three really good options ready for me to check out. I outlined the the budget I had to work with, and again he worked for me with their finance department to find several options that fit that budget. The dealership located really good financing for me, with a payment I know I can meet. And the best thing, my new (used) car is just plain great! Over the years I've bought a lot of cars and this was one of the more positive experiences. I will recommend Scott Palladay and Woodmen Nissan to anyone who mentions car shopping.

Lindsay

Jul 9, 2016

I had a wonderful experience dealing with Abby. When I first spoke with Abby I was very very frustrated because of some Mis communication issues that I had dealt with in service, but Abby was sweet and kind and understanding the entire time and she went above and beyond to fix my issues and the experience I had, Abby at woodman nissian is the best!!! I will say I was grumpy as heck of the situation and after a long day of work my grumpiness was at its max but the whole time she had a smile on her face and just turned everything around for me!!! I will say the only problem I had with service was Mis communication but it really ruined plans I had, so make sure you are very very clear when speaking with service on what you want and your expectations! Also Oscar is very helpful as well

Bill Farley

Jul 6, 2016

Purchased previously had a great experience so we did it again this was the he 3rd pathfinder we have purchased from Woodman

Nurse jackie

Jun 30, 2016

It was the best car buying experience yet everyone was friendly and helpful and it only took two hours they totally rock!!'

Jennifer Walls

Jun 28, 2016

When shopping for a car I had an amazing experience with woodman Nissan. Todd Miller was wonderful from the start with responding to my emails calling me an reaching out to me. He made sure to listen to what I was looking for. Then when I came into the dealership he had several suvs lined up for me to test drive. Then he did everything he could to keep my payments as low as he could!! I also worked with Scott who was just as wonderful in helping me find the suv I needed for me and my family!!!

Jeff D Sports Car Nut

Jun 15, 2016

Great customer service from both Seth Edwards and Tim Anthony.

Eric G

Jun 3, 2016

Todd Tevin and Drew were amazing to work with. I would like to work with them again in the future. Thanks guys!!

Sarah B

Jun 2, 2016

The salesmen here did an amazing job. Travis really made me feel comfortable and didn't push me into buying. This place has an amazing atmosphere and I will definitely recommend them to anybody I know! They really made my first car buying experience go by smooth.

Giggles

May 19, 2016

They were a great help. I got exactly what I wanted for a good deal.

COGirl

May 17, 2016

We were contacted by Seth not really in the market for a new vehicle. All of the negotiations were done over email/phone including trade in value and new vehicle cost. We drove up (2 hours) to Colorado Springs the next day and Seth/Woodmen stood behind their numbers on everything. We were out the door in 3 hours (a half hour of that was our fault). Seth was a pleasure to work with and the entire process was fast, professional and fantastic. Best buying experience ever!!

abc123

Apr 30, 2016

After purchasing a certified 2016 Nissan Rogue with 9K miles, we had a scheduled appointment on a Friday morning with the service department to take care of issues. Struts were squeaking, headlights needed adjustment(need to drive with brights on to see at night) and passenger airbag light stays on saying it's turned off. We called Friday evening to see if our vehicle was ready, but their response was, couldn't hear the squeak, lights were fine, and airbag light stays on because passenger isn't heavy enough. Really???? When we insisted they fix all issues since this was the second time we'd had our vehicle in their shop, they said they'd get to it first thing Sat. morning. Saturday evening we called, they hadn't touched it. Monday evening we contacted them again and they said they don't work on Sundays (or obviously Fri., Sat. or Mon). Our vehicle sat in their service dept for four days untouched. We went to pick it up MOnday evening and expressed our extreme dissatisfaction with the lack of customer service we'd received, only to be handed our keys, with no apology or assurance it would be taken care of. If this is how they take care of customers with CERTIFIED vehicles, I'd hate to see what happens if you buy a non certified vehicle. We will search out a new Nissan dealership in hopes of finding a competent service department.

HappyHappy

Apr 10, 2016

Abby and Oscar were great made the entire process easy and stress free def recommend this place to anyone looking to buy a car

disappointed2016

Feb 9, 2016

We purchased a Nissan Frontier for our 16 year old daughter - her first vehicle - we also purchased the extended warranty because we knew Frontiers had issues with the radiator/transmission. So 9 months later - the radiator and transmission are broken - We find out the warranty we purchased will not cover either or any of it! What? Why buy a warranty! Totally insane! Woodman Nissan had our truck for 40 days trying to figure this out - that they wont cover it! 40 DAYS! They would not return phone calls - no one was in any hurry - no one really helped resolve this issue - We did get what we paid for the warranty back but what good is that? We still have to fix the truck - and they only offered HALF of what we paid for in trade in value - that is stupid - and when we went to pick up the truck - there was NO Apology - or anything - Lies and Deception - we were assured the warranty would give us coverage should something like this happen - NO Coverage - one big Headache - and a great example for my daughter on how deceptive this dealership is! And how careful you have to be purchasing a vehicle! Shame on Woodman - NO CUSTOMER SERVICE WHATSOEVER!

BJ -Infinity

Jan 20, 2016

This past weekend I spent a lot of time at Woodmen Nissan and it was worth it! After not finding problems that they could have said were there, they took the time to then go ahead and do an oil change, rotate my tires, and make sure that I was ready for a snowy winter on the road. Thank you for making me feel like you cared by explaining it to me (Sometimes more than once.) and helping me to understand my car a little better each time I see you guys!

Kim Phillips

Jan 5, 2016

Can't get anyone to call back after purchasing a new car, calling for a week

jimjow12

Oct 26, 2015

My wife and I were looking to trade in and lease a vehicle in order to lower our monthly payments. Woodmen sales people were very nice and catering to our needs and were willing to work with us in order to get the deal we wanted.

zanelee

Oct 26, 2015

Exceptional service, Andrew was honest, knowledgeable, caring, and was the epitome of what customers expect from a service department. He is truly a professional and Nissan is extremely lucky to have someone with such strong character. My experience was beyond my expectation. Thank you Andrew and thank you Nissan.

Terry

Oct 14, 2015

I had a wonderful experience. Seth was very knowledgeable about the vehicle. I will purchase my next vehicle from Nissan. The Woodman Nissan in I purchased my vehicle was very clean and honest.

Paul Huntsman

Oct 8, 2015

My name is Paul today 10/8/2015 I went in service with the intention to buy a new key fob , reason being I attempted to change the battery and the fob fell apart due to my fumble fingers . The people who helped me, Aaron Captain, Jeff Beyer and Harvey Stabene as far as I am concerned walked on water to make sure I was happy. I was convinced the fob was ruined but due their expertise and customer CARE is was only the battery. Woodman Nissan now has a customer for life. Thank you gentlemen !!!!! Paul Huntsman

Keith Lee

Sep 29, 2015

Had a great buying experience a few months ago. Truly zero pressure, and a really great deal.With used car purchase, first oil change is free, second only $10. Plus only $15 for tire rotation. Truly nice and professional service at a good price. The waiting area for service is Very nice, free bottled water, snacks, popcorn, coffee and espresso. Will definitely purchase next car from Woodmen Nissan!

Melissa

Sep 9, 2015

Terrible service!My husband and I had a terrible experience at Woodmen Nissan. My son wrecked my 2014 Jeep Cherokee Trailhawk and we needed a new vehicle ASAP. Since I had bought two cars (since 2002) from this dealership and loved them we naturally wanted to check out Woodmen Nissan. Bad move, they have a new system now where they want to talk numbers before you even test drive. We were interested in the 2015 Murano. The sticker price showed 40k. The salesmen wanted to know what we would pay. My husband said "maybe 35K". Well, not good enough to test drive. BTW, we also told him we were already pre-approved for financing. Then the pressure started to give them that number. My husband, not wanting to put all his cards on the table, politely told him that is our "secret number". He did tell them that number was over the sticker price listed. Still not good enough to test drive! So the dealer points to another car and says based on your price range that is the car for you. My husband had just told him 5 minutes before he thought that car was ugly. At least they did address my husband by his first name. I was just addressed as ma'am (hello, car for me and did I not mention the two previous cars we bought from this lot were mine!) As we are now feeling insulted and are leaving we decide to walk over to see their used inventory. The salesmen comes screaming over in a basic Murano and wants us to test drive it.....swallowing my pride as this may still be the car I am looking for we drive it. After the test drive, my husband says this model is too basic for what we are looking for but yet still no offer to test drive the one we were actually interested in. The manager then comes out and says "sorry we could not help you out based on your budget"....frustrated we left. We bought a Hyundai Santa fe with an ultimate package later that day. BTW, Woodmen Nissan our top approval number was 55K. Too bad you did not let us test drive the one vehicle we liked you may have lost a sell.....but who knows since you wouldn't let us drive it!

Joel

Aug 20, 2015

I came into Woodmen after test driving a number of AWD cars and crossovers. I saw the Juke was rated #2 on Car and Driver Magazine for AWD crossovers (behind the 2016 Mazda CX-5). I was leaning towards a Subaru until test driving the Juke and it was so far beyond the other AWD vehicles on speed, handling and overall enjoyment. My love of the Juke aside, the 5-star rating is for Jamie Zigler, the Floor Manager and gentleman that worked with me to lease my car. He was incredibly professional, friendly, and very informative about all of the features available and their pricing. Between Jamie, Daniel Gibson (Financing), and Bobbi Ceurvorst (Title), it was the easiest car purchase I've had. They will get my business again.

JoelMR81

Aug 20, 2015

I came into Woodmen after test driving a number of AWD cars and crossovers. I saw the Juke was rated #2 on Car and Driver Magazine for AWD crossovers (behind the 2016 Mazda CX-5). I was leaning towards a Subaru until test driving the Juke and it was so far beyond the other AWD vehicles on speed, handling and overall enjoyment. My love of the Juke aside, the 5-star rating is for Jamie Zigler, the Floor Manager and gentleman that worked with me to lease my car. He was incredibly professional, friendly, and very informative about all of the features available and their pricing. Between Jamie, Daniel Gibson (Financing), and Bobbi Ceurvorst (Title), it was the easiest car purchase I've had. They will get my business again.

Felt pressured

Aug 10, 2015

I went down to test drive a vehicle and the salesman riding with me would not stop talking, I wanted to concentrate on driving the vehicle. After we went in the other person started talking and was making the offer/deal, the price for the vehicle was thousand more than what was advertised (would they think I would not notice) and then the pressure started, he could not understand why I wouldn't give him an answer right then, I said I wanted to think about it but that wasn't good enough. Finally had to ask for my key to my vehicle several times before I finally got it back and I just walked out.

LAF70

Jul 26, 2015

The owner will take care of any problems that arise. He is a great guy, and will listen yo your needs.. They have great customer service as well!

SamanthaD83

Jul 9, 2015

I had an amazing experience going to Woodmen Nissan. Travis Wing, salesperson, was not pushy, VERY friendly, and personable. The car I just bought is brand new but temporary. I will DEF come back here again!

Cheyenne & Sabryna S.

Jul 7, 2015

Bryan Green and Zach Becker at the Pre-Owned Dealership are Amazing!! They helped my wife and I with all questions we had and were very fast acting with the service we got. They helped us get into a 2012 Pathfinder. They worked perfectly with the guidelines we laid out and they payments we wanted to stay around. Unlike South Academy Nissan!! Woodman Nissan is the place to go!

Cwilson719

Jun 30, 2015

The team at Woodman Nissan were great to us and got us into a vehicle at a time when we really needed it. Thanks again guys. I will send everyone to Woodman Nissan.

Joe Wheeler

Jun 30, 2015

I wanted to thank and recognize Travis Wing and Brent Morris for their help in getting my daughter into a Altima. They were prompt and honest with my emails and questions. I like how they answered my questions. The other store in town has a gimmicky Lifetime Warranty they use to draw people in and they dont answer your questions the words lifetime warranty is there only response to any question. I find the staff at Woodmen Nissan to far more professional and definetly refer friends and family to.

Paul B.

Jun 30, 2015

I thought travis wing had a great knowledge on the vehicle which was a huge help. Other times going to other places and having sales people not know and now seeing how travis was very knowledgable on the car was a huge help today.

Samantha Dowdell

Jun 30, 2015

I was not expecting to get approved so quickly. I had an appt to go somewhere else after my appt with Travis Wing. An hour later I was signing all the paper work for my brand my car. I figured he was just telling me to come in like all dealers normally do. Sure enough, when he said I got everything covered, he was not exaggerating one bit. When things were looking really bad in my situation (just crashed my car), this time with him has flipped around my week so quickly. When I thought I couldn't even get a loan, here I am getting a brand new car -- in my favorite color too! Ekk!! Travis, your personality rocks -- fun and personable! Thank you so much! Your are amazing!

Constance Rosack

Jun 27, 2015

I am very impressed with Woodman Nissan and ZachBecker! The whole team was extremely helpful and Zack was genuinely excited to help me in my car buying experience! I would strongly reccomend Woodman Nissan to anyone who is interested in buying a new car! You will be impreseed too!

David S

Jun 10, 2015

Jesse Battles is a wonderfully personable young salesman who did an excellent job of working with me as I decided on which Nissan 4x4 truck was right for my needs. Jesse did a terrific job of establishing rapport and trust with my wife and me: he maintained an appropriate professionalism while being very friendly. He inquired about us and shared about himself all in ways appropriate to the circumstances. Jesse clearly took extra measures to be ready to provide me support when I was ready for it and to give me space when I needed an opportunity to think, to weigh options and to consult with my wife. I was initially interested in a Frontier Pro-4X, which the dealership did not have on the lot. Jesse took the initiative to problem-solved how to show me a Frontier Pro-4X which is owned by another employee. Additionally, he either knew the answers to my questions or he found someone who knew the answers as quickly as he could. I also found Jesse's manager, Lucas McCoy, to be a knowledgeable, straight-forward representative. It was through conversation with Lucas that I decided that my needs would really be better served by a Frontier SV 4x4 rather than a Frontier Pro-4X. Jase Clemison in financing worked with me and he too is an exceptional gentleman who did an excellent job of guiding me through the paperwork. Jase worked to find me an interest rate that was nearly a full point less than the rate offered by my bank. Like Jesse, Jase did a great job of establishing an appropriate, professional yet incredibly personable rapport with me in a very short amount of time. First impressions can make all the difference and, in my experience, the three employees at Woodman Nissan with whom I worked knocked it out of the park. I hope the leadership of Woodman Nissan will commend Jesse, Lucas and Jase. I am truly looking forward to further developing my working relationships with the dealership.

Dave S

Jun 10, 2015

Jesse Battles is a wonderfully personable young salesman who did an excellent job of working with me as I decided on which Nissan 4x4 truck was right for my needs. Jesse did a terrific job of establishing rapport and trust with my wife and me: he maintained an appropriate professionalism while being very friendly. He inquired about us and shared about himself all in ways appropriate to the circumstances. Jesse clearly took extra measures to be ready to provide me support when I was ready for it and to give me space when I needed an opportunity to think, to weigh options and to consult with my wife. I was initially interested in a Frontier Pro-4X, which the dealership did not have on the lot. Jesse took the initiative to problem-solved how to show me a Frontier Pro-4X which is owned by another employee. Additionally, he either knew the answers to my questions or he found someone who knew the answers as quickly as he could. I also found Jesse's manager, Lucas McCoy, to be a knowledgeable, straight-forward representative. It was through conversation with Lucas that I decided that my needs would really be better served by a Frontier SV 4x4 rather than a Frontier Pro-4X. Jase Clemison in financing work with me and he too is an exceptional gentleman who did an excellent job of guiding me through the paperwork. Jase worked to find me an interest rate that was nearly a full point less than the rate offered by my bank. Like Jesse, Jase did a great job of establishing an appropriate, professional yet incredibly personable rapport with me in a very short amount of time.First impressions can make all the difference and, in my experience, the three employees at Woodman Nissan with whom I worked knocked it out of the park. I hope the leadership of Woodman Nissan will commend Jesse, Lucas and Jase.I am truly looking forward to further developing my working relationships with the dealership.

SUVlvr

Jun 8, 2015

Staff very friendly and helpful...fixed problem I came in for, as well as another one (a safety concern!) that I was not aware of. All while I enjoyed free coffee and popcorn in a bright, clean customer lounge area.Thanks for a great experience...I'll be back!

D&J

May 12, 2015

Service department reception for the appointment was friendly, upbeat, and thorough. The in-shop first 5,000 mile service on our vehicle was outstanding. The window into the shop at the comfortable waiting area is a great idea and allows customers to check out what's going on with their vehicle every once in a while, as well as the work flow in the shop. The service tech (working on our Rogue) appeared to be performing good preventive maintenance as he conscientiously followed the service job tasks checklist. The shop operation looked well organized, the environment was clean (and kept that way), and the technicians and supervisors went about their business cheerfully and professionally.The reason for only four stars, given this otherwise five star narrative, is because of the end-of-service car wash - which the dealership sales department touts as a great perk because you get a free car wash anytime you bring your Nissan in, or when you get a service. But the car wash we got would hardly qualify as one. Rather than being appropriately washed with soap and rinsed well, then wiped down, it just must have been given a cursory rinse off at best. The car came back dripping wet, and when it fully dried off after leaving the dealership, I noticed it was covered with road film and water spots. And when I got out to give it a closer look, I also could see that there was a considerable amount of road dirt on, and especially under, the vehicle. It needed to go through another commercial car wash to get properly cleaned. Granted we had been having unusually inclement weather in Colorado Springs for about a week, including hail and snow and all the anti-icing road chemicals that go along with such weather. However, all that was over with when we got the service, and that's why a good car wash was so important to us. If a dealership is going to champion its car washes during the sales process, all car washes performed should be done to standards much higher than what was given as described above. Poor quality work and/or results - even if only a car wash - obviously have a negative impact on what might otherwise be a great dealership reputation (as is the case with Woodmen Nissan).

J

Apr 27, 2015

Forces salesmanship, do not answer phones, never available, FINACE DEPT. SUCKS. DO NOT sign up for the SMART PAY program as they do not even remotely understand it and they do not tell you about all of the fees associated with program. These dealers do not care about you at all, they only care about making money.

Vanessas unhappy

Apr 10, 2015

I was overcharged for a Nissan altima by 9 grand and am now unable to get out from under it due to their unprofessional tactics.

carlosguev1990

Apr 3, 2015

Zack Becker was awesome. Thank you to him and the woodmen nissan team on helping us get the car my wife and i always wanted. We here hesitant about buying a car and financing but Zack helped us understand and took the time to explain everything to us. Crystal clear expectations with no surprises. They even beat the car payment we originally wanted. Friendly staff and great experience. i will be going back to Zack Becker to purchase a second car in the near future. Thanks again.

neveragain2015

Apr 3, 2015

I have never had such a horrible experience buying a car before. Our salesman played the whole "you're military and so am I, I'll take care of you" card and he did the opposite. In fact, when things went sour, he hid in his corner desk for 3.5 hours instead of coming over and apologizing or trying to make things right. Here is what happened: We traded in our '07 armada for a VW Passat and Routan. The Routan needed the ignition fixed (not sure of the exact name), tire valve replaced and needed to be detailed. We bought the cars on V-day and made an appt for the following week (wednesday) to have everything addressed. It took them FIVE weeks to get the part in. Now, in the mean time we were in a 5 seater loaner car, when we're a family of 6 and had to take two vehicles EVERYWHERE we went. Park, groceries, errands, zoo, Denver, etc. and i had to make my car payment after only being able to drive it for 3 days!!! We finally get the van back and not only was it not detailed, but the tire valve wasn't fixed either... after 5 weeks!!! I drive it around, and i keep smelling an awful smell. I start getting headaches and finally have my dad drives it and he says its the exhaust... i have a 9 month old and a 21 month old in the van with me at all times. inhaling this. We notice the brakes are BAD and it squeals even when not touching the brakes. The sliding doors work half the time and in first gear (it's an automatic) it rolls backwards. Anyway, there are so many issues with this van. I call and its just everyone covering for everyone. Our new salesman there tells us it should have NEVER been sold, but now when you talk to someone, like i said previously, its just everyone covering for everyone and saying its just a machine and they break sometimes, blah blah blah. Anyway, we have no idea what to do since we are now upside down and our options are limited. I am contacting the BBB as well as the media and the corporate office. Do yourself a favor and don't go here. Our original salesman (Sean) hid behind his desk for 3.5 hours instead of coming up to us and asking if we needed anything or apologizing or anything. I am so disappointed.

presson

Mar 30, 2015

I came in on a busy day needing an oil change, but they not only took care of me swiftly, and kept me in the loop on the status of the car as work progressed, but they also looked at other potential things wrong with the car and gave me a report on how it was doing, what it might need going forward. They washed the car as well, and the thing I was most impressed with was that they didn't try to upsell me, which I can see through. I was dealt with honestly, professionally, and swiftly and I would recommend this to anyone. Furthermore, the young man (I am frustrated as I cannot recall his name at the moment) who helped me was exceptionally professional and customer-service oriented. Give that man kudos.

scott

Mar 2, 2015

was lied to about the financing being approved, (because I did not want to take possession of the vehicle until the financing was done), when we picked up the vehicle they said we would receive the account # in the mail, we did not, when we asked they said the finance company backed out because their sales guy made a mistake with the numbers (when you take a vehicle off the dealer property you sign a paper that says they can charge you 50$ a day and .50 per mile if you back out) that is why I did not want to pick up the vehicle until the financing was done. Then when we finally did get the paperwork redone using the original date, they promised a bunch of free stuff and the only thing we have herd from them is we need to bring the vehicle back in for a check nothing about coupons or free stuff. they did fill the gas tank once.

zingostarr

Dec 2, 2014

Dropped vehicle off for quick lube service, and they honored coupon for oil change that actually expired the day before. Greeted with a smile and picked up vehicle and received smiles. Great service, and also fast, thank you for a job well done.

DrDan5843

Nov 14, 2014

June 2014 I purchased a used "certified pre-owned" 2014 Versus Note after several "back and forth" emails regarding another used vehicle on their lot. My only issue with the purchase was being forced to purchase the automate paint protection as a condition of purchase. I voiced my displeasure to the sales rep, Mr. Adams, Floor Manager, Mr. Haas as well as a young lady who did a purchase follow-up. The latter part of September 2014 I took the vehicle in for what was described as a 15000 service. It was really nothing more than an oil/filter change and inspection. While no one reviewed the service inspection with me I was told I needed a CV boot which they would order and call me when it came in. By November 10, 2014 having not received a call I visited the service department. Even though there were several service personnel in/around the service desk it appeared I was invisible. Not one acknowledged my presence. I finally approached a lady (Dianne) at the service desk, presented my paperwork and asked when I could get the CV boot replaced. She, in turn, consulted two other people, finally came back informing me I hadn't had a 15000 service.....all I had was an oil/filter change. I informed her I had no idea what was done; only that I was told the CV boot needed to be replaced. She then informed me at the 15000 service it was found my two front tires were at 3/32 tread and had been recommended they be replaced. I again told her no one had reviewed the service findings with me, I surely didn't believe tires would wear that much in 15000 miles and I was not going to purchase two new tires. She then said "we can schedule you to get the boot repaired Wednesday." I informed her I would prefer a Monday or Tuesday to which she responded...."OK....we'll get you in this Thursday." Not wanting to belabor the point I agreed to bring it in at 8:00AM Thursday. I then returned home and reviewed all the paperwork associated with the purchase and subsequent 15000 mile service. Several discrepancies were noted. One page of the service report stated all four tires were at 6/32 a no tires recommended while on another sheet was the 3/32 reference. It was stated a certified pre-owner inspection had been completed on May 20, 2014 at 13247 miles and everything appeared to be in good shape yet 3,000 miles later the CV boot was broken, the front tires were worn to 3/32 tread depth, the air filter was so dirty replacement was recommended. I typed a list of the discrepancies I had found along with a letter voicing my concerns. I had also visited this web site and read the reviews of Woodmen Nissan. I was prepared for an ugly confrontation. When I picked the vehicle up Thursday afternoon the service manager wanted to see me in his office. He (Rod) went over every concern I had listed as well as explained how he felt the discrepancies could have happened. In the final analysis I would have to say Rod Crawford provided superb customer service....at least in my case......as did the assistant service manager. If I were to make any suggestions it would in how customers are managed when the come in for service. They, at the very least, should be acknowledged and told "we'll be with you ASAP?" or something to let the customer know they have been noticed. I would also suggest the "service greeter" and the actual service technician who performs the service be on the same page so as to avoid obvious discrepancies reported to their customers. Overall I would say my issues were handled in a very professional manner, however; had things been done a little more efficiently I would have had no concerns at all.

Mark Raihl

Nov 5, 2014

I spoke with Rodney the Service Manager and he helped me to understand what the real issue was. He laid out a fantastic plan that will COMPLETELY target and find it. Rodney, Heath, Diane and the rest of the the team are TOP NOTCH and I have no problem recommending them to my friends in fact, I can say that I trust them completely with my xTerra!!! Thank you team!!

Rod

Oct 21, 2014

After being pushed into a Hybrid lease with a promise that the gas mileage and benefit would be seen in savings, the car was very under rated and poor. after several complaints on mis stated fuel economy, along with the salesman leaving in between the process of 2 weeks. I gave up on any attempt to get results from this poor dealership. I had to eat the cost of the loss i spent on trade in and low resale value and go and buy a good vehicle from a professional dealer who values customers. This dealership truly feels and has the results of the old slick willy car dealers of the past. I will never do business with them again, and do everything I can to make everyone aware of this sales style and support and poor support of the consumer.

Mark Raihl

Oct 18, 2014

A horrible place to take your car. The last two times I have taken my car, the oil was not filled up. I think that I could have worked it out the first time, but the second time, I WILL NOT RECOMMEND you take your car there. DONT DO IT.

cassnles

Sep 9, 2014

This dealership has a F rating on the better business bureau website for a reason! They use practices such as bait and switch and keeping the keys to your trade until you sign for a new car. The sales people are dishonest, the general manager refuses to address complaints and the finance people just plain lie. I went in to buy a car that the sales person sent me a picture of with a price. I got there and once they had my keys for my trade told me that the car was not really for sale! My keys were held hostage until I purchase a different car. I was told I didn't qualify for the 1.9% financing. I have a credit rating over 800 and had 8000 down. When I asked why the finance guys said "how should I know my name is not bank!" Wanted to walk away but was threatened as I had signed a contract to buy. I was later yelled at and threatened again. Please do your research on the business not just the car you want. Read my full story on the better business bureau site, along with others. This dealership is evil. Nissan corporate customer service is useless, they will take your complaint but refuse to help with a resolution. Do NOT give Woodmen Nissan your business.

Dan

Aug 29, 2014

Awesome deal on a great truck! Quick and easy. Way better experience than other dealerships in town.

Ashleigh

Aug 4, 2014

Our engine was flooded to due rain and flooding in the area. They told us we needed a new engine and that it would be done on the 28th but we had to wait until the 31st for the car to even be done. Then they tell us over the phone that we could work out a payment plan for what insurance didn't cover. As soon as we go in and talk to Heath, our advisor, he tell us that we have to pay it all up front or we will not get our car back and the loaner car they gave us at no charge they needed it back by the end of the week and that after 30 days they would start to charge us more. We finally came up with the money and got our car back. When we got it back we were trying to put things in our trunk but our trunk wouldn't open even though before we gave it to them it worked fine. We told them about it and they said they would have it back to us by the end of the day. We waited several hours for the call to come get the car and when we didn't receive the call we went down there. We were told that they were going to keep our car for three days while they waited to get a part that would cost us $80 for the repair even though it was working fine before they had the car. We took the car that day and told them they can call us when they have the part and we will not be paying for it since it wasn't our fault. Later that day while inspecting the car we tightened some of the wires and fixed our trunk. We also found that the paint we put on the car was chipped and parts were peeled off, the sun roof no longer opens when it did before we took it in, we have paint on our rims and in some spots the paint is scraped off, our car has black grease and oil marks all over the cream interior. I WILL NEVER TAKE MY CAR BACK TO THEM!!!!!!!!!!!!!! They were rude and messed up our car. DO NOT TAKE YOUR CAR TO THEIR SERVICE CENTER IF YOU WANT THINGS TO KEEP WORKING AND NOT TO HAVE THE LOOK OF THE CAR MESSED UP!!!!!!

Jose Lemus

Jul 30, 2014

Talento Latino Giovanny is a amazing seller and listener and recomend him a lot.

Brittnee

Jul 24, 2014

I like how quickly the process went. I've been with friends and family when they purchased a vehicle and it seemed like a frustrating headache. Didn't get that here.

Alicia

Jul 17, 2014

Overall I thought buying my new car at Woodmen Nissan was a great and simple process. They were very friendly, helpful, and answered all of my questions to the best of their abilities. They gave me a great deal on my brand new car. The only thing that was not good was the process of getting my second key in but I finally did get it with no charging fee.

1066acastro

Jul 2, 2014

We took a vehicle in to woodmen Nissan for a basic service, was estimated at 120.00, some how one of the techs broke a major component of the vehicle, the dealership wanted to charge us an additional 500.00 to fix the issue that was caused IN THERE LOT. after 3 weeks of arguing with the rude service manager, he offered to cover the cost of the labor to repair the vehicle, NOT SATISFIED. AND THE REPAIR THAT THEY DID IS NOW GIVING US PROBLEMS.

Michael

Jun 20, 2014

From the time we got there to pick up the vehicle (after we drove 450 miles to get there) to trying to get them to get the title to our DMV, this process with these people has been an absolute disaster. While we like our vehicle, it was built by Nissan, not Woodmen. Do not ever go here. There are plenty of reputable Nissan dealers elsewhere. My story is to long to write here but in a nutshell, our used vehicle differed from what the specs and photos showed, parts were missing, they had to detail it 3 times inside to get it clean (while we waited), pestered six times by the finance person to buy a warranty, had to sign more papers after we left, and now we are 3 days out from our temporary plates expiring because the title clerk cant get the job done. THIS PLACE IS A JOKE!

Why us

May 30, 2014

Where do I start? Recall on the Juke's timing chain, or the transmissions they replace all the time on all Nissan products! Get a Grip!

Father-in-law to SUV buyer

May 25, 2014

My son-in law purchased a suv from this dealership over the week end. He worked with them for a week before we made the 500 mile trip to pick it up. We got there when they opened up hoping to sign papers and be out of there in a short time. We were met with vulture type salesman and explained that we were there to pickup up a vehicle. The vehicle was not ready, the paper work was array. The finance dept was rude nad not very helpful. There was high pressure to buy extended warranty,,, why,, dont stand behind your product? After 3.5 hours we finally left for home with the SUV, but with a bad taste in our mouth for customer service.

J Hayes

Apr 28, 2014

My finance and I went in to Woodmen Nissan to look at a specific Nissan Murano with AWD as we just moved to Colorado Springs and wanted an AWD vehicle for the winters. We were looking to trade in a front wheel drive car. This was the first thing we told the sales rep (Todd) with why we were in. We looked at the vehicle and had higher mileage and wanted to think about it. Todd said they had another one, but said it was probably out of our price range. He told us it had everything we wanted, including AWD and leather, navigation, sun roof and was the top package. While we were thinking about the first vehicle, Todd pulled the second vehicle up behind us and says to hop in and that he talked the price down and we couldn t go wrong with this vehicle and had everything we were looking for. Believing him that the vehicle was AWD, we test drove and decided to purchase. The following eveing after I got home from work, I inspected the vehicle and how it operates as Todd did not show us anything as to how the vehicle operated, and find out it does not have all wheel drive as stated by the representative. It was past their operating hours that night, so I called the following moring 36 hours from purchase. Todd said to bring it in and appologized for his mistake and said he didn t even realize it didn t as they had just got it in on a new trade, so the vehicle didn t have any kind of sticker in the window to reference. Todd said to bring it in and we will make it right. I get off work early to do so and all they would offer was to buy the vehicle back on a trade and get us in to the lower end model we looked at two days prior. He said all they could do would be to get us in to the lower end vehicle, but would cost us about 5,000 out of pocket and was something they would not give our full money back. I stated that I should not have to pay more for a lesser of a vehicle and asked why we should do business with them if they wanted to charge us more. He said that they would not give us our money back and that wasn't an option. My fiance and I were so upset that we left as they were not willing to do anything other than sell us another vehicle and make commission off that. A week later, I uncover that their website stated they will give full value back for the vehicle if less than 3 days from purchase and less than 100 miles. The dealership did not offer this as we still requested getting another vehicle that had the features that we needed. We have not had a solution from Woodman and they have no called us back in regards to the matter. This was over a $10,000 mistake and with this loss I hope many of you read this review. This dealership is not for their customers and only care about the money they bring in to their own pockets. We went to their sister company South Colorado Nissan and were able to find an all wheel drive model that fit our need, however are still out the money. We have yet to be contacted by the general manager and they have yet to respond to our Better Business complaint. Beware of the shady practices ran by this organization and their unwillingness to own up to their mistakes and take action.

Daytona675

Apr 28, 2014

My finance and I went in to Woodmen Nissan to look at a specific Nissan Murano with AWD as we just moved to Colorado Springs and wanted an AWD vehicle for the winters. We were looking to trade in a front wheel drive car. This was the first thing we told the sales red (Todd) with why we were in. We looked at the vehicle and had higher mileage and wanted to think about it. Todd said they had another one, but said it was probably out of our price range. He told us it had everything we wanted, including AWD and leather, navigation, sun roof and was the top package. While we were thinking about the first vehicle, Todd pulled the second vehicle up behind us and says to hop in and that he talked the price down and we couldn t go wrong with this vehicle and had everything we were looking for. Believing him that the vehicle was AWD, we test drove and decided to purchase. The following eveing after I got home from work, I inspected the vehicle and how it operates as Todd did not show us anything as to how the vehicle operated, and find out it does not have all wheel drive as stated by the representative. It was past their operating hours that night, so I called the following moring 36 hours from purchase. Todd said to bring it in and appologized for his mistake and said he didn t even realize it didn t as they had just got it in on a new trade, so the vehicle didn t have any kind of sticker in the window to reference. Todd said to bring it in and we will make it right. I get off work early to do so and all they would offer was to buy the vehicle back on a trade and get us in to the lower end model we looked at two days prior. He said all they could do would be to get us in to the lower end vehicle, but would cost us about 5,000 out of pocket and was something they would not give our full money back. I stated that I should not have to pay more for a lesser of a vehicle and asked why we should do business with them if they wanted to charge us more. He said that they would not give us our money back and that wasn t an option. My fiance and I were so upset that we left as they were not willing to do anything other than sell us another vehicle and make commission off that. A week later, I uncover that their website stated they will give full value back for the vehicle if less than 3 days from purchase and less than 100 miles. The dealership did not offer this as we still requested getting another vehicle that had the features that we needed. We have not had a solution from Woodman and they have no called us back in regards to the matter. This was over a $10,000 mistake and with this loss I hope many of you read this review. This dealership is not for their customers and only care about the money they bring in to their own pockets. We went to their sister company South Colorado Nissan and were able to find an all wheel drive model that fit our need, however are still out the money. We have yet to be contacted by the general manager and they have yet to respond to our Better Business complaint.

Erin

Apr 13, 2014

I had the pleasure of working with Coty Middleton when purchasing my Nissan Altima today. He was outstanding. He was not only a pleasure to work with, he was very personable, displayed excellent customer service and was a very genuine person- in other words he was not your typical sleezy car salesman. After we had made the deal, I was sent to Richard in finance who was just as outstanding. I had an excellent experience with these guys today and I would highly recommend working with these two guys!

mrae6383

Apr 1, 2014

WORST EXPERIENCE EVER. Please do your research on Woodmen Nissan before you buy. I wish I had! First of all, they have a F rating with the Better Business Bureau. Also, the reviews from recent customers are awful. I dont even know where to start with the issues that I experienced after I purchased a Nissan Certified Pre-Owned vehicle from Woodmen Nissan. The sales reps are rude and will tell you ANYTHING (worse than other dealers) to get you to buy a car. Their pressure tactics are unlike any Ive ever experienced. I was told that since the car is Nissan Certified Pre-Owned, it would be a like-new car when the dealer completed the work we agreed upon (interior detailing, paint chips, windshield chip, etc). I did not get all of this work in writing BIG mistake. Even though the car was certified, they repeatedly refused to do the work. I attempted to contact Brock Wilson, the General Sales Manager, but he did not respond to my email. At that point, I was forced to contact Nissan Regional. Brock Wilson and Todd Miller (User Car Manager) are HORRIBLE. Todd Miller actually swore at one of my friends (a fellow dealership owner) when he called to try to resolve the issues. Todd Miller told him I dont give a sh*t who you are or who you tell. It was only after I contacted Nissan Regional that Brock responded to my email. He also left me a very rude voicemail telling me I hate to break it to you, but you purchased a USED car. Im not going to rebuild a used car for you. This case is closed. The only thing that saved me from putting my own money into this car was the fact that it was a Nissan Certified Pre-Owned vehicle and it should not have even been on the lot in the condition that it was. Todd Miller told Nissan Regional that they were trying to fix the issues with my car, but I was not showing up to appointments. That was a total lie. I was able to reach out to Mike Jackson, the GM of Woodmen Nissan, and he fixed everything for me. Of course, this was the FOURTH time I brought it in and it was over a month since I originally purchased the car. The bottom line is that no one at Woodmen Nissan cares about the treatment of their customers. They CERTAINLY dont care about their reputation or word of mouth. I would never let ANYONE buy a car from this dealer. The deal that they give you is not worth the trouble you will experience after. Ive talked to other people who have purchased cars here with bad brakes and other safety issues. I cant believe a company like this is still in business. They were hoping I was just a dumb girl and I would just go away if they made things really difficult for me. Unfortunately, thats not really my style. Ill be posting warnings on every site that will allow.

unhapppy customer

Mar 25, 2014

went in test drove car, put deposit on CAR. They told me car was parked in back for me. When I went to get car it was driven 200 miles. It was on Empty, they didn't fill it up at all !! When I test drove it I had car mats, now it doesn't. It also didn't come with the car Manual. When I called to complain about everything. Nobody cared or did anything. I wouldn't go back. This place robs the cars of anything in them, and make you seem like they made you a deal with addition in car. They added miles and gave no gas. Don't bother going to this place .....

happy

Mar 22, 2014

I've bought 4 cars from them and never had a problem sales men on the new car side are very nice and let u take time with your test drive I went in there the other day and had Christopher as our salesman and he was new but very nice and funny..need more people like him

Jolly b

Mar 22, 2014

I really enjoyed woodman nissan...thay helped me with every question I had ...Chris was new but had no problem finding every anwser to every question I had I will be back to purchase a car from him..He was very nice and funny let us take a longer test drive then most dealerships and wasn't pushy at all ..good job

wrp

Feb 16, 2014

Be very careful in your dealings with the used car sales people from Woodmen Nissan. They will say anything to sell a car, and then once they have made the sale and you leave the dealership it's virtually impossible to get them to follow through on any of their promises. I bought a used truck from them and they promised to give me a manager's discount on a set of tires and to provide free oil changes for 1 year. After I purchased the truck and asked for the discounted price for a set of tires, they gave me a discount price that was over $100 more than I could purchase the same tires from a tire store, and they never bothered to send me the information and paperwork for the free oil changes. After trying repeatedly to get in touch with the sales person I finally contacted the general sales manager, Brock Wilson, who told me he would make sure to have the paperwork for the oil changes sent to me. Over two weeks now and still nothing. This dealership and its staff do not appear to value honesty, integrity, commitments or customer service. Unfortunately, it was only after I had these bad experiences that I checked the Better Business Bureau web site to discover that Woodmen Nissan has an F rating. I really wish I had checked their BBB rating earlier I would never have set foot in their dealership, and certainly wouldn't have purchased a vehicle from them, if I had known of their extremely poor rating. While there may well be people who have a good experience at Woodmen, given the F rating with the BBB, is it worth the risk? There are plenty of other car dealerships in Colorado Springs I'd recommend going to a reputable dealership with a good BBB rating.

wrp2525

Feb 13, 2014

Buyer Beware!Be very careful in your dealings with the used car sales people from Woodmen Nissan. They will say anything to sell a car, and then once they have made the sale and you leave the dealership it's virtually impossible to get them to follow through on any of their promises.I bought a used truck from them and they promised to give me a manager's discount on a set of tires and to provide free oil changes for 1 year. After I purchased the truck and asked for the discounted price for a set of tires, they gave me a discount price that was over $100 more than I could purchase the same tires from a tire store, and they never bothered to send me the information and paperwork for the free oil changes. After trying repeatedly to get in touch with the sales person I finally contacted the general sales manager, Brock Wilson, who told me he would make sure to have the paperwork for the oil changes sent to me. Over two weeks now and still nothing. This dealership and its staff do not appear to value honesty, integrity, commitments or customer service.Unfortunately, it was only after I had these bad experiences that I checked the Better Business Bureau web site to discover that Woodmen Nissan has an F rating. I really wish I had checked their BBB rating earlier I would never have set foot in their dealership, and certainly wouldn't have purchased a vehicle from them, if I had known of their extremely poor rating.While there may well be people who have a good experience at Woodmen, given the F rating with the BBB, is it worth the risk? There are plenty of other car dealerships in Colorado Springs I'd recommend going to a reputable dealership with a good BBB rating.

Hopethishelps

Feb 3, 2014

Altima would not start. Called Woodman Nissan and service rep said, check if brake switch was loose and not extended, which would prevent car from starting. I ensured switch was seated properly and pressed brake pedal down several times trying to reset it. Petal got harder to press down each consecutive time (turns out, this is normal as brake system becomes pressurized).... Towed to Woodman Nissan who said problem with starting car was bad battery, and problem with brake pedal was brake booster locking brakes; $125 to test for problems, $175 for battery and installation, and $705 to replace brake booster. Woodman Nissan said they could smell the overheating, and feel the brakes dragging as they drove. Took my car to get a new battery elsewhere. Woodman said dont drive too far without fixing brake booster as will wear out the brakes or worse.... Drove around for a week and had no dragging brakes nor overheating smells. Called for a second opinion from South Colorado Springs Nissan who said the brake booster is what provides power brakes; if they fail, indication is the assist goes away and you just have to press down harder on the pedal to get your normal braking; no way can a failed brake booster grab or tighten up the brakes. He suggested I use a remote thermometer and gave me suggested temperatures. My temperatures were continually in the proper range.... Took car back to Woodman Nissan and ask that they test drive this problem again. At end of day, they called and assured me they did test drive the car, and brake booster had to be replaced for $705. I declined and drove around for one month. Called the service rep and told him what happened and he said only he would tell the mechanic. Didnt phase him that his suggested work would have wasted $705.... Called the Service Manager who was aggressive and impatient and wouldnt see the issue. Said he hasnt had a problem in nine months; really? I asked read the online reviews for Woodman? He doesnt, he said. Even once pointed the problem at me, and implied I was wrong because the brake booster does not lock up brakes. I asked him to read the work order which said, "Customer informed problem with brake booster causing brakes to lock up--told not to drive far, approx $705 P&L to repair". Afterwards, loudly he asked me, just what do I want. Anyway, was getting ugly, but I got my $125 for the inspection of the problem back.

eric

Jan 27, 2014

Wasn't excited about the car we were going to purchase. Looked at other cars, nothing we were interested in. The staff was friendly and cooperative.

Hopethishelps

Jan 16, 2014

Horrible service: good I got my money back bad this happened. Altima would not start. Called Woodman Nissan and service rep said, check if brake switch was loose and not extended, which would prevent car from starting. I ensured switch was seated properly and pressed brake pedal down several times trying to reset it. Petal got harder to press down each consecutive time (turns out, this is normal as brake system becomes pressurized). Towed to Woodman Nissan who said problem with starting car was bad battery, and problem with brake pedal was brake booster locking brakes; $125 to test for problems, $175 for battery and installation, and $705 to replace brake booster. Woodman Nissan said they could smell the overheating, and feel the brakes dragging as they drove. Took my car to get a new battery elsewhere. Woodman said dont drive too far without fixing brake booster as will wear out the brakes or worse.Drove around for a week and had no dragging brakes nor overheating smells. Called for a second opinion from South Colorado Springs Nissan who said the brake booster is what provides power brakes; if they fail, indication is the assist goes away and you just have to press down harder on the pedal to get your normal braking; no way can a failed brake booster grab or tighten up the brakes. He suggested I use a remote thermometer and gave me suggested temperatures. My temperatures were continually in the proper range.Took car back to Woodman Nissan and ask that they test drive this problem again. At end of day, they called and assured me they did test drive the car, and brake booster had to be replaced for $705. I declined and drove around for one month. Called the service rep and told him what happened and he said only he would tell the mechanic. Didnt phase him that his suggested work would have wasted $705. Called the Service Manager who was aggressive and impatient and wouldnt see the issue. Said he hasnt had a problem in nine months; really? I asked read the online reviews for Woodman? He doesnt, he said. Even once pointed the problem at me, and implied I was wrong because the brake booster does not lock up brakes. I asked him to read the work order which said, "Customer informed problem with brake booster causing brakes to lock up--told not to drive far, approx $705 P&L to repair". Afterwards, loudly he asked me, just what do I want. Anyway, was getting ugly, but I got my $125 for the inspection of the problem back.

Chris

Dec 16, 2013

We purchased a 2012 Nissan Rouge at Woodman Nissan, Less than 3 months after purchasing the transmission went out on the vehicle while my wife was in Texas for a family emergency. The Vehicle broke down in Amarillo TX. I called woodman Nissan they told us to call the national number warranty number. When we Contacted the Nissan Number they said contact the local dealership. When I contacted the shop they passed me to several departments. None of them gave us any info. No one there was the least sympathetic to our situation. Not one person at Woodman Nissan was familiar with their warranty and what is and what is not covered. When I asked what they could to help they offered to town the vehicle back to Colorado Springs for way more the then any other quoted price from local town companies. If you buy a car here dont expect much after they get their money. Worst customer service experience in my life.

DainaD

Nov 21, 2013

Best New Car Purchase Experience Ever!Thank you to everyone at Woodment Nissan for your professional curtosy and outstanding customer service. After having a horrible experience just days prior at another dealership, it was very refreshing to be treated so well. Brad Campbell, New Car Sales Manager, helped us find the vehicle we wanted at another dealership and had it dilivered to their location. When the vehicle arrived, we noticed that it DID NOT have a hitch included, which was very important to us. Brad apologized and assured us that a hitch would be installed at our convenience. Can't give enough praise....GREAT JOB!!

Colorado Couple

Oct 22, 2013

We bought a used SUV via Cars.com. The sales team was very enthusiastic and friendly. Because the car was not a Nissan, they were not too knowledgeable on the features etc but in this case that was ok as we had the brand before and did not look for a lot of info. The car was relatively new so in good shape, however, the detail job the dealership did was sketchy. Lots of stains and smudges on the inside and an ok job on the outside. They also did not point out that there were some issues, such as missing parts (cargo cover) and a huge gauge in the tire wall and passenger side rims - I guess it's buyer beware. They worked very hard to get the deal we wanted but still pushed a lot of extra stuff such as a paint protection warranty - don't even know what that is, we sure did not ask for that- and a service plan. But ok, that is normal MO for all dealerships to make some extra money. Overall, good customer service. The facilities are so/so. We normally buy from other dealerships and places like Heuberger, Penkhus or Red Noland have really nice waiting areas and customer support facilities compared to Nissan. Theirs feels like 2nd rate shop, kind of dirty and not very comfortable.

They know

Sep 19, 2013

traded a SUV for a Truck, service light was on..had truck for a week in shop with them, came up with 20 different codes and data codes ect.. said it was fixed, drove it for 2 weeks, power steering- hydro brake system and rack and pinion broke, cost me 1500 ......

Mad Cat

Sep 7, 2013

I really like my new car but I really do not like being lied to so they could make a few hundred extra dollars. They have good cars so why do they resort to tricks and lies? Are they really that hard up? Because of my negative experience with the sales experience, I will not use them for service or ever buy another car from them. Their customer service specialist told me she was really sorry I had such a negative experience but did nothing to rectify to wrongdoing. Here is what they did: I had after market leather seats and a back up camera installed and they told me I would get a discount if I went through them, when in reality it cost me $250.00 more than if I would have dealt with the same company myself. Also they told me that I would get $500.00 off if I would finance my car. I had brought cash. I was told that I could come down and pay it off and I understood that I had 30 days to came in and pay off the car. Much to my surprise, I then found out that I was charged interest of $114.00 and I had had the car for 10 days when I payed off the car. They are very deceitful. Beware!

Jackie

Jul 12, 2013

Wow, what an experience! My salesman Tony Mann certainly lived up to his name! He was so very knowledgeable about every nook and cranny of my new car it was just exciting to watch him work. He wasn't afraid to get right in there show me all of the goods! And there is just something about the uniforms they make them wear(pants too tight?) that was very appealing as well. Ladies if you're in the market for a new car, go see Tony Mann at Woodmen Nissan, he is packing the heat!

Nissan Owner

Jul 10, 2013

I went to Woodmen Nissan because of a friend who had a great experience there! When I went in to trade my truck, my sunglasses were stolen from my truck (which of course they could not locate). Then, they messed up the finance paperwork to which I had to return to sign more papers. I then brought the car back down for the agreed upon window tint and even though the appointment had been set for weeks, they had not contacted the tint shop to make an appointment. The brakes were squealing really bad during the test drive to which the sales guy said "drive it backwards really fast and hit the brakes hard" so I brought the car into service so they could check the brakes. They didn't even make them stop squealing... I sat there for two hours and all they could say was "the brakes are fine." I also had to ask for an owners manual for my 2013 car (to which the sales guy initially said he would mail one to me)... when I asked again when I brought the car back down the used car manager all but threw it at me! I was extremely disappointed in the service received at Woodmen (and their HR or service person did not make anything any better).... I would NEVER recommend this dealer to anyone!! DRIVE TO DENVER for a Nissan!!!

Drew

May 20, 2013

The service department continues to do a great job at diagnosing and repairing my vehicles. Andrew is very professional and helpful in his ability to diagnose the repair and work on solutions for the customers. I would definitely recommend them to anyone and will continue to bring my vehicles to them.

Dave J

May 1, 2013

Purchase of a used Kia Soul on April 19, 2013 - We needed a decent used car we knew of Jeff Patterson from a previous car sale to us. Not only did he give us personal service, but introduced us to three other persons at Woodmen Nissan; The New Car Manager, Dylan Haas; Sales Professional, JB Francisco and The Finance Manager, Harley Schaelling. WHAT A TEAM! Thank you all. The car is great, the price was right and the purchase finalization process was the quickest ever..

Melissa Diotte

Apr 29, 2013

Thank You Jeff Patterson at Woodmen Nissan for your help in purchasing our new 2013 Nissan Pathfinder. You and the staff were wonderful in your help of getting us the best possible deal and trading in our Van. I am so glad I decided to head to your dealership. Thank you all Again. Melissa

misienna

Apr 29, 2013

James Wilson was great to work with. Came into Woodmen Nissan to check out the Pathfinder and the Xterra. James explained the benefits of both cars and we test drove both models. We were very pleased with the attention that James gave us in answering all our questions about the Xterra. We purchased an Xterra from James and have recommended our daughter to go see James when she is ready to buy her new car. Highly recommend Woodmen Nissan when it is time to buy a car!! Everyone there is very nice and informed.

gregorymac8

Apr 27, 2013

What a horrible experience. Fro m the first step into the dealership, and to the signing of the contract. While we were test driving the car the salesman did not know nothing about this vehicle, my 13 year old son new more than he did. After we agreed on a price and color we did the paper work, I then found out they changed some numbers and added 6 more months to the contract without my knowing. Then when they brought the car to us, it was filthy: inside and out, in addition it already had 353 miles on it.

Steve D

Apr 26, 2013

Just bought a preowned Porsche Boxster from Woodmen Nissan and was very pleased with the experience. A fair price and a fair trade in resulting with a deal made easy by Woodman Nissan .... Highly recommend ..

JudiG

Apr 25, 2013

Robery Radley went out of his way to get the car I wanted. He wasn't pushy, and was very helpful with all our questions. I love my new car and would recomend the dealership to my friends.

ievo1980

Apr 25, 2013

I have been to many dealerships and I have to say that this is the best dealership hands down. The customer service here was outstanding. I didn't have to wait at all, my questions were answered and the best part there was no run around.This dealer truly gives top dollar for your trade I was in and out within a few hours. I did not have to wait all day to get a deal. . I would highly recommend this dealer to all my friends and family.

Happy

Apr 24, 2013

Quick entry. Accurate service time estimate. Good experience.

Susie seymour

Apr 21, 2013

Clint K. Was an amazing salesperson. Very personable and wasn't pushy.. Very professional and would go the extra mile for me.. Thank you Clint, I will recommend anyone to buy a Nissan from him!!

DLM

Apr 19, 2013

I was doing comparison shopping between the Toyota Tacoma and Nissan Frontier. The sales department was very professional. I worked with Rick O'Donnell who was most helpful and responsive. It was not an easy decision, but for me the Nissan offered more options for the price. I've had my new truck for about a week and know I made the right decision.

Helping the next guy

Apr 18, 2013

I wish I could give less than 1 star. Back in January I bought a used car from Woodmen and not a month later I started having problems. Basically to keep story short, the clutch went out and I had to replace the transmission (the one thing that was not covered under the extended warranty I bought). Not 2 weeks later the check engine light went off which sets off multiple warning lights. This time I was told the intercooler had leaks which could be attepted to be fixed but no guarantee. Suggestion was to replace intercooler. Needless to say during this whole time no one from the dealership would return phone calls or emails. Car has since been traded in after 3 months and a huge loss. I will do my best to never have friends, family, or anyone else I can relay the message to never by from Woodmen. Pretty sure salesmans name was jessie but definitely a few of the internet sales team were involved. Even the manager

DMiglia840

Apr 17, 2013

The service department is terrific; they really stand behind their work.

Delmonico 'bear'

Apr 16, 2013

Called on Saturday and they were able to take my car for repair on Monday. Great communication from the service dept re: problems and solution. Car repaired by mid day Monday.

Angie and Heath miller

Apr 15, 2013

For some reason it won't let me 5 star customer service. I meant 5 Ben Dotson was our sales guy and he was so awesome not pushy but helpful in every way possible! Will def return again. This is our second purchase from woodman nissan (now have a rogue and Titan and love them both) Only disappointed that it put an additional 4 hard inquiry on my credit when was already approved

JukeRN

Apr 12, 2013

My experience at Woodmen Nissan was awesome. I knew exactly what I wanted when I arrived and the salesman, Robert Radley, did everything possible to get me my Nissan Juke. He was very knowledgeable about the vehicle inside and out. Robert took the time to explain everything to me about the Juke. One of the things that stands out the most to me is that he listened to me, and did not try to sell me a different vehicle. The car-buying process was smooth, and every member of the Woodmen Nissan team was friendly and courteous. I also feel like I got a fair trade-in value on my previous vehicle. I would definitely recommend Woodmen Nissan to friends, family, and co-workers. I am 100% satisfied and I love my New Juke.

dzynr10

Apr 11, 2013

I had been dreading the trauma of turning in my leased 2010 Murano for a new vehicle. After all, I was totally happy with my current car. But the lease was up, and I needed to make a decision about procuring a new vehicle, which has always been an intimidating experience for me. A friend had referred me to Tony Mann at Woodmen Nissan, so on the last day of the lease I made an appointment to see him. I will have to say that I was pleasantly surprised at Tony's professional yet caring manner. He was totally concerned about me and my requirements, and he made the process easy. He went out of his way to find the car that best suited my needs, worked with me to get my best financial outcome, and thoroughly explained all the features my new car came with and how to use them. In general this was an excellent experience from start to finish, and I totally recommend Tony Mann and Woodmen Nissan. They get a 10 in my book.

Menighans

Apr 9, 2013

When my buying process started I would have given my salesman a five star David Delgado was a great salesman until it came down to the finale. What happened was that we made an offer on a JEEP Cj5 on a Saturday evening and the offer was accepted over the phone we were told to come pick it up on Monday when we showed they suddenly changed the term and wanted a trade and said there must of been a misunderstanding, what we believe really happened was that someone else walked in with a better offer and we were shoved under the rug and they could careless about their customers they are shifty and not honorable I expected more...HONOR, RESPECT, HONESTY, THEM TO STAND BEHIND THEIR WORD. I did not receive any of that....SHAME ON YOU WOODMEN NISSAN!!!!!!!!!!!!!!!!!!

Sharon

Apr 9, 2013

Had a good experience with Woodmen Nissan for a tire that had a slow leak. It was not repairable, and had to purchase a new one.

Robert S.

Apr 8, 2013

Jacob was super nice and friendly to deal with. He made the process simple.

Customer

Apr 5, 2013

Thanks for Your prompt Friendly service!! It is always a pleasure doing business at Woodman Nissan :)

LBS

Apr 3, 2013

Daniel Gibson provided a Great Purchase Experience!!!!!!!! We will always go to Woodmen Nissan............

nickinembo

Mar 28, 2013

The place was empty and we had made an appointment to test drive the electric Nissan Leaf. The salesman we were suppose to meet was out and we just sat there while another salesman complained about his printer. Finally he went out to get the car but after a few minutes we gave up and left. Horrible customer service.Will likely buy an electric / hybrid in the next 6 months but they sure didn't seem like they wanted our business.

rcrdevine

Mar 28, 2013

My husband and I take all of our vehicles to Woodmen Nissan for service. We have always received great and timely service. If I ever havea problem they listen and try to resolve it quickly. My husband is deployed right now and the service staff makes any business that I have with them easy and managable for me.

Amy

Mar 27, 2013

Jacob Londhair, at Woodmen Nissan, was a great help when we needed to purchase a new car! He is very knowledgeable and patient. Jacob went out of his way to provide information and assistance during the entire process. I highly recommend talking with Jacob if you are thinking about getting a new car! I have used Woodmen Nissan to service past Nissan vehicles for almost ten years and their service department is also great!

DenisseP

Mar 27, 2013

Great shopping experience. They have a good car inventory. I went to several Nissan dealerships and the competitors did not have the car I was looking for. Ask for Jeff or James Wilson.

Jane

Mar 27, 2013

... as I own a 'classic Z' --- need a dealer -- and Heath at Woodmen Nissan always there. Know they wish I would get a newer car..... but I like my 280Z . . .

amykwillard

Mar 27, 2013

Jacob Londhair was a great help when we needed to purchase a new car! He is very knowledgeable and patient. Jacob went out of his way to provide information and assistance during the entire process. I highly recommend talking with Jacob if you are thinking about getting a new car! I've bought cars from other dealers over the years and this was by far the most pleasant and enjoyable experience yet! There were no surprises as the deal closed. I have used Woodmen Nissan to service a Nissan car for ten years and have been very pleased with their excellent service!

Peggy

Mar 24, 2013

Rob Robinette is the best! He's been our service advisor for as long as I can remember and it's always a joy to work with him.

S. Repp

Mar 24, 2013

My new car needed it's first oil change. I didn't purchase the car here in Colorado Springs and I didn't want to go all the way to Pueblo for my first free oil change. In order to get the special rebate I went onto FB and liked Woodmen Nissan. I called to find out what I needed to do, I went down there to the service department and drove straight in and within 45 minutes I was on my way. Quick and easy service and great service people! Thank you! S. Repp

Bob

Mar 23, 2013

I had an excellent experience purchasing a used Nizzan Pathfinder from Daniel.Gibson at Woodmen Nizzan. He was very attentive to our needs. Friendly, knowledgable and, very important to me, not a pressure salesman. Teaming with Clint, another salesman, they made my experience.enjoyable through the whole process!

gregorymac

Mar 23, 2013

Not very professional, delivered me a dirty car, the new car I purchased already had 350 miles on it, and to top that of, they changed my length of the loan without me knowing.

Jack and Joy Wade

Mar 18, 2013

We had looked at other cars at other dealers and just stopped by Woodmen Nissan to say we had been truly objective. Had already almost decided on another car from another dealer; but when we met Jeff we felt very comfortable and eventually bought a new Maxima. Jeff encouraged us to look at a Murano and we hadn't even considered a crossover; but we trusted his recommendation and gave it very serious consideration. The entire experience was very positive. Jeff introduced us to the sales manager, the finance manager, and the service manager. Jeff made it a comfortable and confident decision and buying venture. Thanks so much. Highly recommend Jeff and Woodmen Nissan.

Pueblo Resident

Mar 17, 2013

This was the best experience we have had in the past 2 years. All the staff was friendly and accomedating over and above. Daniel Gibson was and awesome Dealer.

John

Mar 16, 2013

I am always bringing my cars to Woodmen Nissan because they have an excellent staff that take care of you. Your car is fixed right also. Thank you Heath.

Linda Hawkins

Mar 15, 2013

This is an outstanding dealership and the service department is particularly good. We have bought cars from the dealership but the main reason we use Woodmen Nissan, since 2006, is because of the top-notch service department.

Linda McClelland

Mar 11, 2013

The service department at Woodmen Nissan is outstanding. The gentlemen that greet you are always so friendly. We appreicated how accomodating the service department was when we had to reschudle our appointment due to the storm. Anderew Holder was our personal rep and took very good care of us from the "get go" . When I went to pick up the car I was greeted by Debbie who is like the "Queen" of receptionists. I picked up my keys and a young man helped me find my car and even drove it out of a tight spot for me to be on my way. Thanks to all who make your company one we love to recommend to others.

Tina

Mar 11, 2013

Coty was very patient with us while we were trying to decide if we wanted to purchase a car from Nissan. We did not feel pressured! He provided great service and was very helpful. We did end up purchasing the car and are very pleased with it.

James Francisco (sales) Harley in financing

Mar 9, 2013

James worked hard to get me exactly the deal I wanted. He worked with managers quickly (not the typical all day affair like most dealers) to get me my deal and the financing dept was the quickest and most efficient I have EVER seen. They did a great job and I would go back to them for another vehicle.

roxtarmike

Mar 9, 2013

I have only had my vehicles serviced here, I have not dealt with the sales aspect. But everything has been satisfactory except with a small miscommunication between service technicians. I wanted to get a tire repaired, but they tried and said that that the tire wan beyond repair so I would need a new one but they would not charge me for the attempted repair. At check out, they had the price for the attempted repair on the invoice. After finding the technician who had comped the repair attempt, the repair cost was dropped. But it was kind of a pain getting it all straightened out. It was a little over an hour of deliberation before the matter was settled.

Bobcar buyer

Mar 8, 2013

I was in for an oil change. The service advisor was prompt, the service was finished on time. The wait was very short and the facilities very comfortable.

Lopez Family

Mar 8, 2013

I bought my last 5 cars at Nissan Woodmen and I've always been treated with respect since the first time I bought my first vehicle, the auto service personel are very knowledgeable and helpful, they're always there to help my wife and I. Thanks Nissan woodmen.

Biscuit78

Mar 8, 2013

James Wilson is a great salesman as well as his coworkers Ken(salesman), and Harley(Finances). Although I did not get the car I really wanted I will enjoy my Mazda6 and had a good experience. I for sure will recommend Woodmen Nissan to all my friends and family as well as others. A few other employees there could use a little more friendly people skills. But overall cant complain, they are on the ball to see their customers happy.

ExtremeClean

Mar 4, 2013

Fantastic experience. Great customer service. Friendly staff. Would return for another one.

rfeliciano07

Mar 3, 2013

awesome customer service, prompt and quality, please go back to the earlier start .

New Pathfinder owner

Mar 1, 2013

The sales people and EVEN the finance manager were great here. I have had many bad experiences with dealerships before and this was completely different. Other than having a chip on my car when I bought it new, everything was great and if we are still in the area when we purchase another car we will definitely be returning to Woodmen Nissan.

Sharon

Mar 1, 2013

I always receive courteous and professional assistance from the service and staff at Woodmen Nissan, and will be a repeat customer in the future.

Gregg family

Feb 28, 2013

Woodmen Nissan has a tremendous asset in Lee Heruth. Lee works in the Service Dept. His stellar customer service should be an example for everyone at Woodmen Nissan. Lee went above in beyond for us while the repairs on our 2008 Nissan Rogue were completed. We're happy to have purchased our vehicle at Woodmen Nissan and are more pleased to continue to use their terrific Service department ... as long as Lee is behind the service counter!

PJ Traas

Feb 27, 2013

Bought a Rogue with minimao hassoe and excellent cooperation from staff (JB Francisco, etc.). Minor glitch in finance office was immediately resolved. Car is great.

John and Janette

Feb 21, 2013

This was our third Nissan purchase from Woodmen Nissan. We keep coming back because of the excellent service. Thank you Clint Kachnowski for your patience, time, and expertise! We will be back again!

GBrigger

Feb 20, 2013

I scheduled my service the day prior to an opening on my schedule, and as promised, they took my vehicle directly in for the oil change. I mentioned two other things to check and it was handled with efficiency.

Kevin W. Smith

Feb 19, 2013

I've had no problems at all getting my Titan serviced at Woodmen Nissan since I purchased my 07 Nissan Titan truck new from them. Heath is always excellent at taking care of me and my Titan and the service I received on 18 Feb 2013 was no different. In addition, Eric Wass is an exceptional sales rep when I purchased a used 09 Murano awhile back. Both Heath and Eric are a credit to the Woodmen Nissan dealership.

meyjasmine

Feb 19, 2013

We've never been to a dealership that have such nice people to work with. Jacob Londair and his sale manager did everything they could to answered our questions. we left the dealership with 2 purchased :) we definitely recommend our family and friends.

Gerald Vigil

Feb 17, 2013

I had a cut in my leather seat and I asked & they said it would be warranted, Wednesday, 2-13-13. On 2-15-13, instead they glued it and inferred I did it. At 5,327 miles on my new, 40 thousand dollar SUV, at 60yrs old, traded in a 91,000 mile 2004 SUV with leather seats. Which had no cuts on those seats! All the sudden, a disabled retired Steel Worker, cuts his leather seat at 5 thousand miles just so he can drive, twice, from Pueblo to Colorado Springs w/ high gas prices, to see his friends at the Dealership! The same Dealer in October that I ranted and raved about even to the Factory in Tennessee with pictures, cut my driver side seat. They said the SUV does't come from the factory with seats that way. Like the same SUV doesn't come, from the factory with a bad battery but wait, IT DID! I want the drivers side, bottom leather, warranted.

Jacob Lossing

Feb 16, 2013

I am a very satisfied customer. Woodmen Nissan Dealership exceeded my expectations through their professionalism, friendliness, and fast service. I would recommend this dealership to anyone interested in buying a new car.

Timm

Feb 15, 2013

We have two Nissan vehicles, one used, one new, which we purchased at this dealership. Although I have to drive 35 minutes to get there, and there are other dealers/shops closer, I appreciate many things about the people at Woodman Nissan. I am on a first name basis with many of the employees. I am treated respectfully, and am given exemplary considerations in regard to my schedule and needs. It might seem trivial, but I appreciate that the dealership is clean, especially the bathroom. I worked with Rodney (service manager) and Rob Robinette, who were both very helpful in getting my front struts replaced on our Murano, plus an oil change. I was given a loaner vehicle during the day to complete tasks. I am very pleased with the experience.

Jim Lynch

Feb 13, 2013

Rodney Crawford vounteered to have his detailer clean my chrome due to road salt. The routine service itself was outstanding

darlow

Feb 13, 2013

Stay away from Chris!! He is in used cars. The manager there along with Chis are RUDE and are lairs. Traded a 2001 4x4 with 93,000 miles for a 2002 Saturn. I was told It would be an even trade with no money involved. As we took it for a test drive I noticed the gas gauge was in the red. Chris says we need to put some gas and the needle will go up and not to worry about it. I liked the car so decided to do the trade. i sign the title over to them and start the paper work. Chris leaves to talk to finance. He comes back and says I need $ 400 after just telling even trade no money needed. They have my signed title. I have to pay the $400 to get my Saturn now. Bunch of thieves and lairs. They dont put any fuel in the car. What a shock! I stop and fuel the car up. The gas gauge still reads empty. It doesn't work . As im driving I look down and notice the odometer doesn't work and the water gauge doesn't work either. The paper work states a true odometer reading and i noticed they added 3 more miles to what the car said. Hmmmm... I call them about it and the tell me sold " AS IS" To bad there not going to fix it. I didn't think a dealer could sell a car with the odometer not working. I will never go there again and I let everyone I know to stay clear of this place.

Rick Feliciano

Feb 10, 2013

I brought my vehicle in for Automate aplication and was taken care of very well, thank you.

Tracy Asher

Feb 7, 2013

James (jb) Francisco from start to finish was very courteous. He listened to wanted in a car and understood my concerns for a safe,dependable and reliabe vehicle. He was very knowledgeable of the vehicles i was interested in (Altima and Sentra). I decided on the Nissan Sentra. James and Brad were great...and Harley in finance deserves a raise. The entire team..outstanding. Thanks Woodmen Nissan.

Christine

Feb 4, 2013

Clint Kachnowski was a great salesman. He was patient, worked within my budget and found me the best deal on my car. He did not do the hard sell, which I really appreciated, and was very knowledgeable.

Alfonso90

Feb 4, 2013

I had the great experience. Being my first dealership going to James Wilson was very helpful and great working with him got me a good offer

jsmith0412

Feb 3, 2013

I went to purchase my first car with Woodmen Nissan and up until we began to discuss numbers, everything was going pleasantly. The dealer, Clint Kuchowski, was very helpful, but everything turned absolutely sour when the Finance Manager, Jason Wilensk, wanted to speak with us. My bank had closed and I was unable to confirm that the car information for that VIN was accurate, so I concluded I would come back on Monday. Jason Wilensky began to sense I was ready to leave and began saying that he could provide me any, if not better information that the bank could. When I told him I was sincerely interested in the car but just wanted to clear my decision through all avenues, he began to attack me personally, questioning my inability to make a decision based off my limited knowledge of cars and the information he was willing to provide. Jason Wilensky then began to press the issue further stating that, "I must live a horrible life if I can't trust anyone and make a decision on my own." My husband and I left frustrated and upset.

jsmith0412

Feb 3, 2013

I went to purchase my first car with Woodmen Nissan and up until we began to discuss numbers, everything was going pleasantly. The dealer, Clint Kuchowski, was very helpful, but everything turned absolutely sour when the Finance Manager, Jason Wilensk, wanted to speak with us. My bank had closed and I was unable to confirm that the car information for that VIN was accurate, so I concluded I would come back on Monday. Jason Wilensky began to sense I was ready to leave and began saying that he could provide me any, if not better information that the bank could. When I told him I was sincerely interested in the car but just wanted to clear my decision through all avenues, he began to attack me personally, questioning my inability to make a decision based off my limited knowledge of cars and the information he was willing to provide. Jason Wilensky then began to press the issue further stating that, "I must live a horrible life if I can't trust anyone and make a decision on my own." My husband and I left frustrated and upset.

Army95bravo

Feb 1, 2013

Was due for my first free multi-point inspection and as usual, GREAT service and promptly done.

Scott D.

Jan 30, 2013

Andrew and the rest of the service dept. continue to provide excellent service with each visit. They are professional, polite and willing to do their very best when it comes to getting the any maintenance completed. One minor issue, during this visit they had to disassemble a portion of my trunk and they failed to put all of the clips back in place. Other than this minor issue they accomplished the requested service.

Jason

Jan 28, 2013

I got what I wanted for my trade and was in and out before lunch. Clint was great. This is the second car my wife and I bought from him.

AFOfficr

Jan 27, 2013

I take even my non-Nissan cars to them. From the first moment to the last, they are always courteous, thorough, professional and effective. I've lived in 8 different states (as an adult), and this is the best car service center I've ever experienced.

et smith

Jan 26, 2013

Lucas McCoy was great! He made our purchase simple and fair. We got what we wanted for our trade and the price we wanted for the vehicle we purchased. Lucas and Woodmen Nissan came through on all of their promises and we walked away with a very positive experience and will certainly go to them again in the future. Also thanks to Scott in finance who got us the best interest rate possible.

Vicki B.

Jan 25, 2013

Jacob assisted me in securing my new 2013 Altima. There was no "game playing" that I have experienced with other dealers. I told him what I wanted, he located it and we filled out the paper work. He was knowledgeable about the process and the car as well as personable. It didn't take long to complete the deal. He has followed up with calls to make sure all is the way it should be. Well done. I will return to Woodmen Nissan and Jacob for my next car.

jp

Jan 24, 2013

Jesse Traynor, who sold my wife and I a Nissan Rogue on 01-21-2013, at the Woodmen Valley Nissan in Colorado Springs is an exceptional salesman. Many times I have experienced car salesmen that are pushy or overbearing. That was not the case with Jesse. He inquired about what are needs were and attended to those needs. He made the experience of looking for a vehicle enjoyable. John

Melba F 81

Jan 22, 2013

Quick service and courteous.

Linnea Schabinger

Jan 19, 2013

Jesse Traynor, who sold me my car, was wonderful. He was patient with me while looking for a car and was able to find exactly what I wanted :) will recommend others any chance I get. Thank you

andrea

Jan 18, 2013

Great sales, service, and finance departments. Great prices on trades and new vehicles. Would highly recommend this dealership to anyone.

Chuck "M"

Jan 18, 2013

Good friendly customer service. The salesman Jesse Traynor was very professional and definitely not pushy.

jisaaj1

Jan 18, 2013

Very upfront in pricing. I got a very good trade in price for my car as well. Great Salesmen, Nick Xenos. Paperwork was done very fast. I would highly recommend this dealership to all my friends and family.

Jamie

Jan 12, 2013

Always excellent service and repairs!

Scott C

Jan 10, 2013

I have been trying to sell my truck for months and Chris Gallion contacted me about buying my truck for the dealerships inventory. While I was there waiting on an offer I looked at a couple of used cars they had on the lot. I found a very nice Honda Civic that would fit my needs perfectly. Chris offered to do a trade straight accross with no out of pocket expense to me. Being as i'm between jobs right now buying a new car that would cost me anything is kind of hard to do. So this was a great option for me. They also gave me my first oil change for free, another perk. I'm very happy with my new car and will definitely look to Woodmen Nissan when it comes time to buy another vehicle.

WRH

Jan 10, 2013

I was very happy with my first service experience. Lee Heruth was very helpful, informative, and friendly.

NDK

Jan 8, 2013

I recently went in to purchase a 2012 Nissan Frontier. I worked with Ken Balltrip and had a very pleasant experience. Ken was strait forward, honest and knowledgeable. I left with the truck I wanted and can recommend Ken to anyone wanting to purchase a vehicle.

Zingostarr

Jan 8, 2013

Went in for an oil change in Aug 2012, didn't need one this time, but during the Aug visit, and suggested I look into an alignment for my 2010 Frontier Pro 4X4. This time, went in for alignment based on specs they took last time. When I picked up the vehicle, it showed me before specs and after, it appears the original print out from Aug 2012 was still there. I was upset, even though it appeared they fixed the other areas, still was like .02 off. Talked to Lee, Service Advisor told him about it, he said the area that was showing .02 off was not adjustable without a 250 dollar kit. He could see I wasn't happy, as this was why I brought the truck in was to fix the last spec sheet. He offered to refund my alignment, as he statement, " I want to make sure you walk out of here happy", which I did. Woodmen Nissan service Dept. has already treated me with respect and Believe Lee just made me a believer that this is the place I will buy my next car. Service is what it is all about, thanks for making me a believer Lee, great Service!

tamralg

Jan 6, 2013

I went in to get an oil change done on a 2012 Versa I had recently purchased and left with a new 2013 Altima! While waiting for the service to be done, I went to see what other Nissans were available that weren't manual and were a little larger inside. James Wilson came up to me, asked me some basic questions, took me on a couple of test drives and I was sold on the Altima. James was very knowlegable and answered all of my questions. I was offered a fair deal and it all went very smooth. The finance department was also great and very helpful in choosing the best options for me. I recommend this dealership completely.

Dan Shaw Agency

Jan 4, 2013

We drove from Montrose Co . Ken Balltrip was very helpful in helping us find the altima of my wife's choice. They had many to choose from and Ken not only found what we wanted but got us a price that met our budget . I would drive back to Woodmen to buy another auto in the future . Thank You Ken Balltrip for making it so easy to get in the perfect Altima. Thank You Ken !

J.D.

Jan 3, 2013

Woodmen Nissan is always very prompt and professional with any need I may have whether it be in sales, service or parts. I would definitely recommend them to friends and family.

tanyal86

Jan 3, 2013

I worked with Rick when purchasing my new vehicle. He was very friendly and I didn't feel as though I was being taken advantage of like you do with some dealerships. The process was very quick and easy. I would definitely recommend Woodmen Nissan to my friends and family.

John

Jan 1, 2013

I went to woodmen nissan for a routine oil change and was told it would take a little while due to the wait. I was expecting to be there a couple of hours but i wasn't. The fellows by the big glass window in the waiting room had my car up in the air and serviced very quickly! After that my car was washed very well which was an added bonus. Thanks to everyone at woodmen nissan i will be back

Leo Chaney

Jan 1, 2013

Andrew was courteous and professional and provided a detailed review of current/recommended service based upon service intervals and the technicians assessment regarding an all wheel alignment.All service was completed within the promised timeframe.Great service!Thank you

0u812

Jan 1, 2013

Heath has always been honest. Good quality work with a fair price. This is what I expect from Woodmen Nissan. I really can't picture myself taking my vehicles anywhere else. Thank you Woodmen!!!

Nissan owner

Dec 30, 2012

Brought car in for automate clearcoat and had car detailed. Only issue was they didn't completely clean the glass - 2 spots from tape remained

Richard

Dec 30, 2012

I'm in the process of purchasing a new car the salesman was friendly and knowledgable. They did not have the car that I wanted and I was told that they could not get one. The sales manager wanted to know what my second choice was - I informed that I did not have a second choice and would be more that willing to wait the suggested 90 days to order one. When it came time to get a price for the vehicle it got NASTY. I was then asked that if he could find the car that I wanted was I willing to make the deal now. My response was no I would get back with him in two days to make the deal. The pressure got worse by other managers getting involved and trying to pressure me into accepting a different car and trying to intimidate me. I was even asked at one point why I wanted navigation in the car ( the car they had, had no navigation in it). I was never given the price of the car - hence I walked out. Un-Intimidated.

Carlos Sanabria

Dec 28, 2012

I find the service department very helpful and knowledgeable. Lee recently helped me with a serious problem with my vehicle and he got involved with the local Nissan Rep to help me out since the damage was out of warranty. Nissan helped me with the issue but it was up to the dealership and Lee to help me as well. Thanks Lee.

Ed(service) Ed(technician)

Dec 27, 2012

Lee(service advisor) and Ed the tech were great. There always on the ball and always has respect for the customer. I'll always have service done at Woodmen Nissan.

Phil and Inge Garza,

Dec 19, 2012

Rick was very helpful, he is well informed and asnwered all our questions.

:Love my car

Dec 16, 2012

We brought our Pathfinder in for the first oil change that was complimentary. Every person that we came in contact with could not have been more courteous and professional. The service department is very clean as is the waiting area. Our pathfinder was returned after having been run through the car wash as an added bonus. We will continue to take our car there for service.

David

Dec 12, 2012

Just bought a new Altima from Woodmen Nissan. Our sales person was Klint and he did a superb job in all aspects of the sales process. I truly nice and professional young man and a pleasure to deal with when most car dealers do not have the best reputation. I would highly recommend him and the dealership. Go see him, he is terrific.

poocer

Dec 10, 2012

i filt good about the car i bout thank you for geting me the car i needed it was a good place to buy my new car and the service was good for me and i thank you guys for helping me get the car i needed you guys have good holidays

Nissan Guy

Dec 8, 2012

Salesperson Anthony Mann worked hard to get the exact car that I was looking for. He was considerate of my time and made sure the deal met my budget.

Rocky Mountain Hermit

Dec 8, 2012

Rick O Donnell responded promptly to my email with the specs on the three Frontiers I queried and guided us through the process at the dealership. Woodmen Nissan is conveniently located, very well maintained and staff are courteous but not overbearing. Negotiation on my trade was prompt and fair (I wanted more, but everyone does). Our Frontier Pro 4X has been more outstanding than we hoped negotiating the challenging roads in the Colorado Rockies. I highly recommend Woodmen Nissan.

SJScip

Dec 8, 2012

Over all, this dealership did a good job. They sold me the vehicle that I wanted. The reason why I rated the dealership in this matter is as follows: The price of the vehicle could have been a bit lower. In addition, I had to return to the dealership a couple of days later after the sale to re-sign paperwork that was not correct when first presented to me. As writen above, the dealership (Josh and Jason) did a good job and I am happy with all occurred.

Army95bravo

Dec 7, 2012

This is my second purchase at Woodmen Nissan and It was Great as usual! Clint is just awesome! Made the purchasing of the vehicle pain free. I will always recommend them to anyone! Keep up the awesome detail to customer service!

Rogue Owner

Dec 1, 2012

Excellent prompt service from everyone I dealt with.

Satisfied Customer

Nov 28, 2012

I have purchased two cars from Woodmen Nissan and I plan to go back the next time I am shopping for a car. They stand behind their product and have exceeded my expectations several times.

cmstathis

Nov 26, 2012

I just bought a used car from this dealership and my experience was very positive. My salesman, Clint Kachnowski was very helpful, honest, and went out of his way to make sure my experience was positive.

my350Z

Nov 25, 2012

I've been going to Woodmen Nissan for all my car maintenance needs for about 5 years now. They've always been courteous and timely. The lobby has free wifi and coffee while you wait, or they offer a free courtesy shuttle. When my air conditioning took a little longer to repair, they let me borrow an Xterra for a few days at no charge!

cmstathis

Nov 25, 2012

Clint Kachnowski was my salesman when I recently purchased a used Nissan Altima from Woodmen Nissan. He was very friendly,honest and helpful and went out of his way to provide excellent customer service. My overall experience at this dealership was great,I am very happy with my purchase,and I highly recommend asking for Clint when you go in.

Danksquirrel24

Nov 24, 2012

We came in looking for a used vehicle around $18000. Nick Fernald was the first person to help us and we test drove a used vehicle with him. While we were waiting for a price quote on it we noticed a large truck that we liked and Nick showed us the interior and the features. We ended up leaving because we had a few other appointments a other dealerships. While we were gone we mentioned a few times how much we liked Nick and how we felt like he was the best salesman we'd talked to yet. We test drove the same truck just with less features at another dealership and liked how the truck rode. We decided that we would come back and test drive the truck at Woodmen Nissan. When we got there Ryan Pope came out and assisted us with finding Nick and then they both ended up going on a test drive with us. They both made it seem like we were top priority; making us hot cocoa and making sure we were comfortable throughout the process of pricing and purchasing the truck. Not once did we feel pressured or uncomfortable with the process. My mother and I feel like we have gained two new family members in Nick F. and Ryan P. we will definitely recommend Woodmen Nissan and it's wonderful staff to friends and family.

Len

Nov 24, 2012

I recently had my car serviced and a minor repair done. Everything was done just as stated. Good job and extra persistance.

Peggy

Nov 24, 2012

We bought two cars from Woodmen Nissan and always bring them here for service. Never disappointed. This time, exceptional personal service for the 90,000-mile service.

best car

Nov 22, 2012

The most trusting services!I would recommend folk take their car to this services.

Retired AF

Nov 20, 2012

I've had a repeated tire warning indicator (3 times) I had seen or contacted them on without finding anything. This last time the indicator went on again on my way to the airport, where it sat for a week. So immediately upon landing, without a prior call in advance, I drove to Woodman Nissan to have it checked out. My Service Manager - Heath, was extremely helpful (as always) and they (Woodman Nissan) took my vehicle back and worked on it until they found the smallest of leaks in the tire and repaired it. This is their wonderful customer courtesy they provide on the spot. Thank you Woodman Nissan!

Satisfied Customer

Nov 20, 2012

I brought my car in yesterday for my first automate. They did a beautiful job.

Thomas255

Nov 20, 2012

I bought a new frontier from Jacob. I sent an email request to Woodmen and in less then five min. Jacob called. With in that hour I drove to Woodmen Nissan and Jacob had the vehecal that I wanted waiting for me. I liked working with Jacob and that night I bought the Frontier. I would buy from Jacob in the future.

donna

Nov 18, 2012

This is my 2nd murano. I could not be more pleased with everything. Sales, Service, etc. Clint is a Great Salesman. Give him a try, you will not be disappointed.

Rogue

Nov 18, 2012

Harley Schaelling was our sales representative. He was very knowledgeable about the cars and he provided excellent customer service.

Xterra Owner

Nov 18, 2012

Woodmen Nissan always delivers excellent customer service!

Kcurran827

Nov 17, 2012

James Wilson was a pleasure to work with! He was very helpful and was sure to get me the best deal. I would highly recommend woodmen Nissan for anyone. Thank you for all your help!!!

Delta

Nov 15, 2012

My wife and I have been shopping for a car and decided to stop at Woodman Nissan. We were very impressed with the salesman that helped us and the procedures we went through to get back out the door. Buying a car is so frustrating and Woodman Nissan made it simple and fast. I am very pleased and happy we bought our new Nissan there.

KBlike nissan

Nov 15, 2012

The staff is great! Did take a little long but it was worth it..

versa2007

Nov 14, 2012

I brought my car in for it to be sericed before a long trip back home as I am from out of state. I arrived early for my appointment but that was no problem. The service advisor was courteous and friendly. Told me it would take about one hour and that's exactly how long I had to wait. Everything was done to my satisfaction and washing my car was a great bonus. All set for the long ride home thanks to Woodmen Nissan.

Enforcer

Nov 13, 2012

Woodmen Nissan consistantly provides friendly, professional services. Lee (service Dept) did great job scheduling my routine maintenance keeping my Maxima running as if just came it off the showroom floor. I appreciate the military discount and the courtesy shuttle service.

Christi

Nov 12, 2012

Thank you so much to Rick O'Donnell for making the purchase of our new Honda Accord so fast and easy. Rick and Woodmen Nissan proved to me that buying a car doesn't have to be intimidating or frustrating. Wonderful experience!

Donald

Nov 9, 2012

Service department very friendly and helpful. We had our car in for an oil and lube. It was done quickly and efficiently. We appreciated the washing of our vehicle as part of the service. Rob did a great job for us.

Marti

Nov 6, 2012

I arrived at my scheduled time and signed up for the ride service. I waited in the lobby for 45 minutes and when the driver called me, I asked the Service desk how close they were to complete & he indicated it would be approx. another hour. I told him I would go to lunch & he asked for my contact # & I gave him my cell #. I was at the restaurant for an hour & half and had not been called. I called and was told that my car was ready. I was transferred to the driver, who said they had called and left a message with "my husband" - NOT the number I had given them to call (I actually gave it to them twice). I waited another 30 minutes to be picked up. Sure messes up your day...

kbasik

Nov 5, 2012

Woodmen Nissan is my go-to choice for service/repairs for both my Nissan and my Honda. Always, punctual, professional, clean, fair, and honest. What more do you want from a repair? I appreciate the military discount and the courtesy shuttle service. Everyone from day 1 has been off-the-charts high quality.

Army95bravo

Nov 3, 2012

Brought my Frontier in for an oil change. Saw Leigh my service guy and as usual always great service! I took my truck in really late in the day and the oil change was completed pretty quickly. My service advisor Leigh is awesome! Great job guy and thanks again!

Jerry

Nov 2, 2012

Thursday, Nov 1, 2012. My 2010 Murano (34,000 miles) has a problem with the blower for the heat/ac system- the blower is erratic and stops completely and then starts again after being off 1-3 minutes. This occurs randomly- speed, driving conditions, weather, etc doesn't matter. Unfortunately the service techs were unable to identify the cause. As you would expect the problem did arise during the tech's test drive. However, Heath the service rep was very professional and apologetic and assured me that he documented the problem to protect the warranty issue. Given the situation I was very appreciative of his efforts. I still have this mystery problem. Bottom line: The service department is solid even when facing an "cannot duplicate situation".

Jessica

Nov 2, 2012

Ken Balltrip was our salesman and helped us with every need!!! He was fantastic and so was everyone else! I would recommend them to anyone!

orrita

Oct 28, 2012

James Willson was the saler agent. He was nice and friendly. He sold me the car I wanted. It took too long the buying process but I guess it was ok. I am enjoying my car.

Frontier owner

Oct 23, 2012

Excellent customer service! Fast and friendly. Vehicle service done quickly.

K-Bo CO

Oct 18, 2012

I didn't believe they could fit a newer Nissan Altima into my budget while trading in a 2009 Honda Accord with 70K miles. I dared them to fit a 2010 Altima into the same amount of remaining loan, or a 2013 Altima into the same payment (after trade), AND THEY DID IT! Straightforward discussions of actual dealer invoice, options available for each new/used trim line, and low/no pressure were the highlights of my buying experience. I am now the PROUD owner of a 2013 Nissan Altima SL, with free oil changes for 3 years, at a little under my previous loan payment!!

FX001

Oct 13, 2012

I took my new 2012 Titan in to have some minor scratches repaired. The scratches were caused during shipment/transit of the vehicle. The repair was done quickly and professionally and the truck looks very good.

Happy Altima Owner

Oct 13, 2012

Rod, Lee, and the rest of the service staff are the best. The show how much they care about you as a customer, as well as your Nissan. I can't say enough about my fantastic Nissan experience from my purchase of a new Altima in 2008, through all of my services. I highly recommend you check out Woodmen Nissan when you're looking for your next car purchase.

Ever indecisive

Oct 12, 2012

We took over a month to decide on a car, but when it came down to it, David just won us over. We feel like we got a good deal, and we love the new Pathfinder! David was patient and didn't ever push us to do something we weren't ready to do. The facilities are clean and nice and the process went smoothly and quickly! Thanks, David and Woodmen Nissan!

4 wheel

Oct 11, 2012

Jacob did a great job for me recently. He was very professional in his sells approach with not pressure what so ever. He was able to answer every question I had concerning Nissan Frontiers. My window shopping was very time consuming for him but he stuck in there while I made my decision to buy. He represented the dealership very well.

Chip90

Oct 10, 2012

Completed Oil change and Multipoint inspection in 30 minutes--great work.

steelers enthusiast

Oct 1, 2012

I went to woodmen nissan to find a used car that would fit into the budget i had in mind. I ended up getting a 2012 Nissan Xterra because of the great deal they gave me on my trade in and the financing rate they were able to give me. James was very friendly and personable, he made the whole experience fly by. It was actually a pleasant experience shopping for a car with him as my sales man.

FX001

Sep 29, 2012

James Wilson provided excellent service when I went in looking for a new Titan. I had already found the truck I was interested in at another dealer and James contacted them to set up the transfer. The whole thing only took a couple hours and I was in my new truck. I felt comfortable at Woodmen Nissan and would recommend them to anyone looking for a new or pre-owned vehicle.

Army95bravo

Sep 28, 2012

As always, Leigh in the service department has given outstanding customer service on my 2008 Nissan Frontier. I though I had a massive oil leak in my garage. So I called Leigh and he said to bring the truck down. Pulled in and had the truck looked at immediately. The mechanic-Drew looked at it thoroughly, nothing! Was really stumped. But come to find out there was a lip/plate directly underneath the oil filter. Kinda put two and two together and figured due to the rain we recently had and the oil and dirt residue washed out onto the garage floor. Headed home and noticed there was water mixed with oil and cleaned right up.Thanks Leigh and Drew

I have none

Sep 24, 2012

Josh Martin was the sales person who worked with me in dealing with Woodman. Josh Martin went out of his way to get me what I wanted as well as getting me a fair deal. I would return to Woodman and deal with Josh Martin again. John Koncilja Jr Retired from the Pueblo, CO Police Dept.

Barbara

Sep 21, 2012

I just wanted to drop a review to say that not only did I get a car that I had no idea I would be able to afford, but I also had the pleasure of meeting Harley Schaelling. Harley is a young whipper snapper. He is not only good at his job but you will want to adopt him by the end of your sale. He was extremely personable but left us alone when we asked (even though higher management pushed him to keep checking in). He was extremely knowledgeable about my car and made the test drive a joy. The whole team really worked with us to try to get just what we needed. Thanks Harley for the car of my new dreams for the next 12 years of my life!

Robin workman

Sep 21, 2012

Harley with Woodmen Nissan is the BOMB! He encouraged me to explore my options and was not pushy. He earned my business. Ask for Harley. He is a superstar !!

Sammie J

Sep 20, 2012

Work was quickly done. WIFI is a plus for killing time in waiting room.

USAFA Firefighter

Sep 19, 2012

We had a great expereince with Josh. He gave us what we needed for our trade to get the numbers where we were comfortable... Nicew Job Woodman Nissan keep up the good work.

T Schwinn

Sep 16, 2012

Excellent service! Gave top dollar for trade and negotiated a fair sale price on a new Murano. Then beat my bank for an already low interest rate. Perfect!

Marti

Sep 14, 2012

Bought Altima 2 yrs ago at Woodmen Nissan; Salesman "Eric" was the best. Service has been very good

Peter

Sep 13, 2012

Heath and the service attendants at Woodmen Nissan are very attentive and courteous. They are by the book. I trust the service personnel and that is why I always take my vehicle there. I feel safe in my vehecle. Thank you.

New Nissan Owner

Sep 12, 2012

We just bought a new Nissan Murano. Ken Balltrip was our salesman. He did a great job and was very knowledgeable about the buying process and the product. Appreciate all the information so we don't have to spend hours looking through the owner's manual. And we also love our new Nissan!

cao

Sep 2, 2012

they make deals & discounts, then fudge the paperwork where you end up paying full price with no deals or discounts in play. they wear you down by smothering you all day long, after kidnapping your keys & put off returning them to you. they are dishonest. they are not their to work with you. they are there to take advantage of you.

peanutmc1

Aug 1, 2012

It is always a challenge to walk into a dealership and feel as if the sales people are genunine. There is a stereotype that follows car sales people, but nevetheless consumers need to purchase vehicles in order to drive and buy cars. It's something we all HAVE to do at some point. I have had so many unpleasant experiences buying cars, but when I entered the dealership at Woodmen Nissan in Colorado Springs, I was greeted with grace and a genuine attitude. Eric Wass was my sales representative, and he was so helpful and knowledgeable. I felt as if I knew everything about my vehicle when I left. I love my Exterra. I was also introduced to the owner, Mike, and the finance manager, Scott. The entire process was seemless and went fairly quickly. I was very satisfied with my experience. I have since then been in for service and am treated warmly every time I come into the dealership.

Rodeo girl

Jul 20, 2012

I gave the this high of eating because they went above and beyond when we bought our car! They were very nice and Harley was the best salesman I have ever worked with! He was very knowledgeable and very understanding! We love our new car and we are very happy with Woodmen Nissan!

GinaPope

Jul 7, 2012

Brian in the service department leaves a lot to be desired when it comes to customer service. During my recent oil change and tire rotation Brian checked me in. He was rude and very curt. He actions made me feel like I was an imposition and wasting his time...which I don't understand because I am a CUSTOMER. We have purchased several vehicles from the dealership and have always had an excellent experience. Brian's attitude and discourteous behavior is a serious detraction from what is otherwise awesome Nissan dealership.

carlossalinas

Jun 26, 2012

Outstanding service and brand knowledge - a great buying experience , perhaps the best I have ever had - follow up calls were a welcomed and surpising addition -I would ( and am) recomming this dealership and this particular salesperson to all my friends - James took the time on my first service visit to show e the service shop and to introduce me to some of the service folks ( which in turn took the time to answer all my questions about the car I purchased ) -

Amber100

Jun 11, 2012

The customer service we have received at Woodmen Nissan has been outstanding. The individuals who work there are courteous, friendly, and respectful, and they make the car buying experience a pleasant one. From the sales staff to the service staff, and even the finance staff, everyone that we interacted with were great people.I would highly recommend Woodmen Nissan to anyone looking for a new or used car.

kino31

May 20, 2012

Working with Josh and Jason was probably the easiest thing weve done in a long time. Josh was very informative and knew the answers to our questions and if he didnt he was sure to get them for us. Jason got us a better rate than my own bank and in the end we drove off in a 2012 Nissan Maxima with the Sport package. Hands down this was the best car buying experience my wife and I have had. I would highly recommend them to anyone looking for a great deal!

T. and C. Spitza

May 3, 2012

A big "thank you" to a professional and "can do" team at Woodman Nissan. In the past year have received a quality experience working with the sales, customer service, service, finance and management teams. Have received fair trade in value for my vehicles and purchased terrific, low mileage Nissan's in the past. The follow-up and conscientious caring has been exceptional. Would highly recommend stopping by the dealership and looking over their fresh, well maintained used cars and trucks. See Dan and/or Jesse for a comfortable, refreshing, rewarding experience!

fatguy47

Apr 12, 2012

We bought 2 used cars from Josh Martin and were more than happy with his going the extra mile with us every way. He has made us believe that you can sell used cars AND be a more than decent human being at the same time!We have brought our Vue in to have some things checked and had great service form the shop as well.Josh, in particular, has done so much extra for us and is becoming a friend to our family as well through helping us with our cars.I hope they appreciate him like we do.

Donnajohnson

Mar 20, 2012

We first experienced the friendleness of this dealership weeks before we came in. Husband and myself live in Montana 700 miles away. We had seen the 2011 Acadia Denali on Auto Trader, loved it at first site, but was too expensive for us to afford. I Called and asked if they could come down some in price and did some but not quite enough at that time. After looking in my area and not find anything I wanted, so I called Eric again. He was always friendly and tried to help us out, then the husband finally agreed to let me put more money down, so off to Colorado we went. The minute we got there Eric and the rest of the staff were very friendly and helpful. They gave us a great trade for our 04 Tahoe and gave us another small discount and a full tank of gas. It was really a pleasant experience and Eric was very easy to talk to and addressed all my concerns. I recommend this dealership to anyone near and out of state.

Nelson0016

Feb 22, 2012

We had a wonderful experience at this dealership. We had great customer service, almost to good. This is by far the best place that we had stopped and looked at. Great selection of vehicles. Ricky was a great guy and would recommend him to anyone that is looking to by a car! We left with two nice new cars thanks to Jason the finace manager and Ricky O'Donnell. Thanks Again !!!!

Deo15179

Feb 10, 2012

I have been to many dealerships in my day and I can tell you that without a shadow of a doubt Steve Ainsley and the Woodmen crew continue to set the gold standard for customer service and long term satisfaction. You walk in looking for a vehicle to fit your lifestyle and you leave with a education in car buying 101. The most any consumer could ask for is the ability to make an informed decision without undue pressure from a sales rep that is looking to make a sizable commission. While I dont know Steves training plan for his employee's I do know that I had a stress free experience from the time I walked in Woodmen Nissan until the time they took my "Proud Papa" picture on the way out. Everyone from the vehicle detailers to Scott who told me how much I resembled "Denzel Washinton" was very professional and knowledgeable in their area of responsibility. The best part is that even though I dont have Denzel type money I was still treated like a star! I appreciate the attention to detail and the committment to customer satisfaction and service. The end result is that the GTR on my "Bucket List" will be purchased with Steve and the gang! Finally one last shameless plug for all those who may read this, the new Nissan Leaf is "Amazing!" That thing aint ya Grandma's Prius...freakin awesome. Thanks again!

FND

Feb 10, 2012

They are very good at keeping in touch after the sale and making sure everything is going well. The salesman James was very friendly and they did not make ne feel rushed.

OpieF16

Jan 27, 2012

Incredible buying experience! I worked mainly with Jesse and he did a superb job of showing me vehicles in my price range and those that most fit our needs. The entire staff there at Woodmen Nissan jumped right in to help when Jesse was busy. Everyone helped as if I was their primary customer from the management to the sales reps. Super friendly and motivated staff!The purchase experience was very pleasant. When I told them want I wanted in the car they were very accommodating and they were very easy to work with as far as pricing is concerned--some of the best customer handling I've ever experienced at a dealership. Same thing goes for the Finance and Service Departments--very friendly and customer oriented. I give the entire dealership 5-stars and highly recommend them for anyone looking for a great new or used car!

dnalknahsc

Jan 20, 2012

I was looking to replace a 2001 Dodge Stratus with a newer more reliable vehicle. I spoke with Eric Wass, and explained to him that I was not in a rush to purchase a new vehicle so I wanted to take some time to explore as many options as possible. I also explained that I wanted explore financing options to make sure I was looking at vehicles in the right price range. After giving Eric my personal information, he worked with Scott Brown and within a couple of days (over a holiday weekend) Eric called to let me know that Scott had financing approved, which included a generous trade allowance for my Straus. Eric and I scheduled time for me to look at the vehicles that matched my wants/needs and that were within my price range, to include a recently traded 2008 Rogue (which I knew was the vehicle I wanted as soon as I saw it). Eric introduced me to and worked with Mike, in used cars, to negotiate a great deal on the Rogue. Scott was not working the night I made the decision to purchase so I worked with Jason, who expedited the financing transaction seamlessly. When Eric delivered the Rouge, he was thorough in explaining the ins and outs, made sure I had both sets of keys and assured me that if I had any questions that he is just a phone call away. Eric, Mike, Scott and Jason made the car-buying experience painless - Woodmen-Nissan is definitely a dealership I will go back to in the future.

kimmarino

Jan 19, 2012

My husband and I were looking to replace out 2003 Saab Turbo with an AWD vehicle to enable us to get into the mountains when there is snow. Our quick sales rep, Rob, first showed us the Merano, which we loved. Then he showed us the Xterra Pro 4X, which we loved even more. It had the leather seats we required as well as the excitement of driving it. Rob was very accommodating and expedient in processing out loan options.He helped us figure out which options were financially best, such as no rebate plus 0.00% interest or $2000.00 rebate plus 2.99% interest for 3 years. The financial person was equally diligent in looking out for us. The price for the 2011 Xterra was a great deal.The dealership was immaculate. The personnel was cordial and helpful. we had side rails added two weeks later and the service department was great. The express line for service is something I really like.The Woodmen-Nissan dealership on Vincent drive is definitely where we will continue to shop for vehicles in the future.

KarenLoos

Jan 12, 2012

Very friendly place. I worked with James who helped me to find a vehicle. He showed me several options that I could go with and I got my Jeep Liberty. I was introduced to Sales manager Austin, and told him my budget. Minutes later Austin came back, went over the options and terms, and just like that, we were done. It was that easy. The finance guy was friendly(I don't remember his name. I will visit them for service and will recommend them to my friends and family. Good job Woodmen Nissan!

incusoco

Jan 7, 2012

I recently purchased a 2011 Rogue at Woodmen Nissan, and loved it. I had never bought a new car before, and my salesman, Clint, was really helpful in guiding me to the car that had everything I wanted and needed. In addition, I had somewhat weak credit, but they were honest and up front with me about what to expect, and got me an amazing deal. I would definitely recommend Woodmen Nissan, and can't stress enough how positive of an experience it was for me. Oh, and to seal the deal, they gave me my first oil change free, and always wash my car when I come by. Love it!

taracooper

Dec 19, 2011

I wish they had a 0 star rating. Woodmen stinks!!! I wanted to purchase a new Pathfinder and I got hooked up with a guy name Rick O'Donnell. He was horrible. He wouldn't even email me back to answer my questions. I ended up purchasing from South Colorado Springs Nissan because they actually wanted my business and tried to get it. I love my new Pathfinder and even though I have to drive further, I will be using SCS Nissan for everything Nissan related. All of these reviews are so true. They need to hire people who are nice. The salespeople act like they are better than you.

sconnett

Nov 21, 2011

After failing to purchase this vehicle through another dealer, we drove to Woodmen Nissan to buy it. We were treated with a great deal of respect and integrity. The sales people knew their inventory and about the features of the vehicle. They got us a great rate.The price (USAA) was good, but there were some dealer-installed options beyond what we were told on the phone.

G Gregory

Oct 29, 2011

First, let me state that I would rather take a beating than buy a car! The experience at Woodman Nissan was just great.....no pressure, in and out with the car in two hours and very happy with the price.

usafbaseball

Sep 23, 2011

High pressure sales tactics were used at Woodmen Nissan. My wife and I had to the employees there we were going to talk over the deal. They proceeded to push a sale. We told them we wanted to think about the deal and discuss it over the next day or two. They still continued to pressure use. I told them I needed to discuss it with my NCO since I was in the army. They said I didnt need to discuss it with my NCO and that my NCO can't prevent me from buying a car. I knew that. Their inappropriate pressure to prevent us from thinking about buying a new car and telling us we did not need to discuss with anyone about the offer angered myself and my wife.

ColoXterra4x4

Aug 8, 2011

I have been dealing with Woodmen Nissan since April 2009 when I purchased my 1st Xterra, a 2008 S model. Since then, I have made deals on 4 other vehicles: 2010 Xterra Off Road, 2008 Frontier SE, 2009 Xterra S and a 2008 Pontiac G5. When I had my 2010 Xterra Off Road, it was my 1st brand new vehicle ever. While I thoroughly enjoyed it, personal tragedy in the Spring of 2011 forced me to find an alternative means of transportation that I could afford. While they were able to get me into the Frontier at that time, I discovered later that it was really wasn't what I wanted to be in after owning 2 Xterras. I went back in July 2011 and spoke with Rick O'Donnell (Salesman), an Xterra owner himself. I explained how unhappy I was in the Frontier and if there was something that could be done to get me back into an Xterra. I was willing to make any necessary sacrifices to get that done. We proceeded to speak with Mike Jackson and agreed on a payment I could afford and went and looked at their pre-owned Xterras. I am happy to say that a deal was worked out for a 2009 Xterra S that I currently have. I couldn't be happier and I have nothing but high praise for the people at Woodmen Nissan for being there and helping me out in my time of need. I, ABSOLUTELY, will not hesitate to recommend them to anyone who wants to be treated with respect and courtesy. Between Rick O'Donnell, Mike Jackson and Jason Wilensky (Finance Manager), I was able to get this whole deal done in less than 2 hrs. And, to top it off, 2 days later, they were able to help my son, who had no cash or credit, to get his 1st bank financed car so I didn't have to worry about him breaking down out in the middle of nowhere in his old Subaru. David O'Berto (Internet Sales Manager / Leasing Manager), Rick O'Donnell, Jason Wilensky & Brian Gregg (Used Car Manager) put together a great deal for my son on his 2008 Pontiac G5 with a 4 year bumper to bumper warranty and service agreement included. THESE GUYS ROCK!!!!!!!!! I do not deal with anyone else in Colorado Springs and will continue to work with them as long as they are in business. GREAT JOB, WOODMEN NISSAN.

Sandra G. Ford

Aug 2, 2011

Everything about this experience was positive. We were just starting to look at cars to lease and had an idea of what we expected to spend and what we wanted and they were so nice we just went ahead a completed the deal.

csingr

Jul 27, 2011

We have had a long term relationship with this dealer and have purchased 20 vehicles thus far. We have now moved to Florida and because we enjoy the friendly, fair, and stress free experience with this dealership we continue to make the drive to do business. A dealership with integrity from the top down!

Army95bravo

May 24, 2011

My Sales rep Maria was great! She consistently kept in contact with me and I finally got the Frontier pickup I wanted. I would definitely recommend this dealership and Maria. I have dealt with different dealerships in the past and so far I would have to say this was better! Great Job!!!

rx8 lover

May 7, 2011

I came in to woodman Nissan with my run down" clunker" and got $2,000 trade in. With no credit I walked out with my dream car a 2004 Mazda rx8 in great condition with only one owner. Rick O'Donnell aka" gingie" was our sales man and he never once treated me like I was a dumb kid; Even when he was teaching me how to drive a stick shift on my test drive. My three year old son was screaming and my wife was "sick" and being grumpy, yet rick kept great customer service, was quick, informative and cool; playing with my son and making my wife laugh. He made our experience as good as possible. Two days later I noticed a scratch in the front tire and the car started a little rough that morning so I went down and spoke with jon johnson" the manager" and he a put us in a very nice rental because I had to be to work soon. Woodman nissan put a brand new tire on the car and sent it to Mazda for an inspection where they found the mass air flow sensor was dirty, instead of just cleaning it and putting it back in they bought a brand new one and had Mazda put it in for free. An estamated $400 without labor. Then While my car was being looked at by Mazda I was communicating with them without woodman nissan knowing and they did not lie to me about anything these guys were honest told me word for word what Mazda said. I wasn't offered the extended warrentee and these guys took care of me anyway I will definitely be back when my wife is ready to trade in her car and will be suggesting woodman Nissan to all my friends that's why they get 5s in my book. Thanks guys

jeannefrey

Apr 21, 2011

I bought a new subaru outback from woodman nissan. The car had a warranty, I also bought an extended warranty that they were selling. In 6 years I never used my warranty. I now need a repair for my air condition. I spoke with the service dept. The service man was rude when I asked a question about the warranty, he told me to look it up, rather than check it in their computer system. I was then put on hold without the service man ever asking me my name so he could find the answer for me. In short, he had no intention of answering my question, he just blew me off. Is that what you call great service? Woodman Nissan anyone can sell a good car, but it is the service you give your customers that keeps them coming back. You lost a good customer and all of her family members because when I needed you to answer a question, you couldn't be bothered. Beware Buyers!

cr2727

Mar 27, 2011

This was such a wonderful buying experience that we ended up buying not only a new Xterra, but came back a few weeks later and bought a new Titan truck, too!! Both Zeke and Jacob were incredible!! We didn't feel pressured in any way, they let our family members test drive the vehicles for as long as we wanted, and then they gave us great deals on both vehicles. Later this year when our family plans to purchase another vehicle, we won't consider purchasing from anyone but Woodmen Nissan.

nfrasier

Mar 22, 2011

From the moment I steped on the lot the staff at Woodmen were friendly and helpful. They were ready to sell me a car but I never felt rushed or pushed into a deal. They were honest about what they had to offer and what was a realistic price. They worked with me on my trade and tried to get me the best possible deal. It was a great experience and I will start with Woodmen for my next car purchase. They will also be the first one I recommend to anyone looking to buy a car.

William M. Hutcheon

Mar 14, 2011

Great experience - in and out in minimum time - Jose remembered me from my previous visit (3 yrs. ago). Price was right and I was happy with my tradein vallue. I'm a repeat customer and will definitely go back. (Service dept. is very professional and prices are w/in reason)

smarternow

Jan 17, 2011

Woodmen Nissan advertises they can get a person with bad credit financing...false! I desperately needed a vehicle & went to these guys. I found a car I liked & could afford. It took from 11:30 am to 5:30 pm to get the deal underway. I told the salesman I did not want to take the car home if I did not have financing, he & the sales manager guaranteed it would go through (verbally) For the next week I had to give them more info. I gave them everything they asked for and did not hear from them again. I drove the car for 2 1/2 months the ! I took the car back was told they would return my down payment because they were at fault for not contacting me, 2 weeks later I still have not received down payment & cant get anyone at Woodmen Nissan to talk to me. This has got to be the worst dealership in the nation

SoftballMom

Sep 3, 2010

Purchased a 2006 Jetta TDI from Woodman Nissan in April 2010. It was a recent trade-in. Great experience!! I found the car on ebay but bought it directly through their internet sales department manager, Eric. Since I was traveling from IL to CO to get the car, they were extremely helpful and met me at the airport with the car so I could drive back home. They also followed up with the previous owner to get the second set of keys and shipped them to me. Have recommended them to friends and family and would definitely buy another vehicle from their dealership.

Kenmorris1

Mar 13, 2010

I was asked to come back after I had already left once due to not getting the deal I wanted. This was fair enough but the got me back saying they had a better deal. I made an appointment and when I arrived the person i was supposed to meet had gone home. I was given to another salesman who was very nice. He had to ask his manager, the oriental man, who gave me a much worse deal than before. I got up to leave and the manager tried to rectify the situation. He insisted he did not know how to get on his own website when I wanted to show him something on there. He did not know the incentives offered and insisted at first that the $2000.00 cash back was in with the quoted price. then said he did not know there was any incentives. I would never buy from here. They are dishonest and treat the customer as if they are a fool.

rjperk1

Jan 1, 2010

I went to this dealership because they were the only ones that said they could help me get out of the vehicle I had at that time without raising my monthly payments and possibly even lowering them. I fell for it! Hook line and sinker. After several hours of waiting around, I ended up leaving with a vehicle that was not at all what I wanted or needed and raised my payments quite a bit on top of that. On the drive home I felt I had made a mistake. It was a Friday night (10 PM), I didn't sleep at all that night. First thing the following morning I called them and said I had made a mistake and wanted to turn this vehicle back in and get my old car back. No paperwork had been turned in, I've been told since that I should have been able to do this. They told me that was not possible and if they did that with every customer that wanted to do that they'd be out of business!! Gee, I wonder why? Don't ever go to Woodmen Nissan for anything ever! They cheat, steal and lie without hesitation! They promised many other things that they said they didn't. I trusted them. And ended up losing the vehicle I got there.

ScottCross

Nov 7, 2008

Woodmen Nissan In Colorado Springs Exemplifies 'Slimy Car Salesman', they do not practice ethical business standards and zero understanding of customer service!Woodmen Nissan did not honor our vehicle warranty in several instances and everything was always an argument with their warranty manager as well as owner of the dealership. When I confronted the owner on the warranty manager calling my wife a liar on repairs that were not made and hastles on the extended warranty for our Nissan Armada he saw me enter the dealership and ducked out the back door and drove away to avoid the discussion. Additionally, the service manager questioned our maintenance of the vehicle because we use it as our family vehicle and it is not always the cleanest and I could not even believe he thought that was an appropriate conversation with a female customer who has 4 kids and spent $35K on a vehicle. When reported to Nissan North America, Inc. they did nothing to address the situation and behavior at the Woodmen dealership and have now lost a customer for life! The reality is they take advantage of female customers and accuse the customer of being liars when repairs are not made to vehicles and when a male comes to address concerns on an expensive automobile they run away and Nissan as an organization does not hold them accountable to deliver quality! Scott Monument, Colorado

redstick

Feb 1, 2005

Dishonest sales and blatantly incompetant service. I bought a used SUV from their Woodman Preowned store (now closed) and they pulled the 'jack up the price of the vehicle on the paperwork' tactic after we'd already negotiated a price for the truck and their offer for my trade. Unfortunately, it was too late by the time I realized what they'd done. And they swore I had to pay for the Automate clear coat as it was not negotiable. What a blatant untruth. To add insult to injury, I took the vehicle to get the rear main seal repaired per the purchase agreement and some new shocks put on, paid for by me since it was in the shop anyway. I got it home only to find the truck's spewing coolant from a cracked radiator which had not leaked before I brought it in and they claimed they had nothing to do with--awefully suspicious! The incompetence continued--the service guy only changed 2 shocks when they were supposed to change all 4 so I had to bring it back to get that done, at which time he tells me he accidently didn't charge me for the first 2 shocks and subsequently charges me for all 4, which I believe are of dubious quality, but I don't have proof yet. So I got raked over the coals for those repairs to the tune of a $1000 and the service team didn't even bother to flush out the coolant system after they installed the brand new radiator! Then, since I was forced to pay for the clear coat, I brought the truck in to get it done the second time and had to have them clean it because I didn't have time to do it myself. They evidently used some kind of leather cleaner that left black marks all over my upholstery!! And, unfortunately, because of the Automate apps, I have to deal with them for another year. But you don't, so watch yourself with this bunch!!! They'd have a tough time making it right with me and they're lucky I didn't give 'em the absolute lowest rating.