Woody Folsom Chrysler Dodge Jeep Ram of Vidalia reviews

Norma Maddox

Jul 19, 2021

My Jeep People!! I love the service here and the friendly atmosphere! They always go the extra mile! I came in Saturday for regular maintenance and my service was excellent! I was having an issue with an alert on my vehicle and it was addressed promptly! I drive an hour and a half to have my vehicle serviced here and I have never regretted it! Thanks for the Great service!!

Mary Dekle

Aug 13, 2021

Do not trust anyone here. They lie and will sell you a lemon. Then lie to you and say their was nothing as far as returning it. I bought a car had it 5 days started having problems with the transmission. I told the manager that I dealt with I don't won't it any more and he said that if I returned it it would be a repo on my credit. But he promised that he would make sure it would be fixed to 100 %. Now it is about 5 weeks in it has been in the shop three times. Picked it up they said their is nothing wrong with it. Here it is three days later and some probably. I called them and he said that he don't know if there is anything they can do about it.

Sonya Govero

Aug 4, 2021

LISTEN! THIS DEALERSHIP IS BEYOND SOMETHING ELSE!! There is absolutely NO comparison and they cast a MIGHTY BIG SHADOW!! I live in Tennessee, bought my 2021 Ram 3500 DRW from here. This truck has been awesome and 100% maintained by myself as well and thorough maintenance performed by their service dept. Fallon is the BOMB and has always been more than helpful. I am currently sitting here with an issue cause by a TN dealership. 2 weeks ago, brought it here to have the routine maintainance done. No issues confirmed! Last Friday, I had to go to Rhythm Dodge in TN to have my fuel filters changed (whole type of rating there!). The moment I leave, my truck is not running right and was actually dangerous at 3 separate occasions over the week. Today, I drove back down to bring it to Woody Folsom, sure enough, big electrical issue. THEY HAVE TO FIX A PROBLEM CAUSED BY A NEGLIGENT DEALERSHIP, and are still more than graceful about it. I will drive from TN to have my tires rotated here from now on, before I go anywhere else again!! Thank you Fallon and Service Department of Woody Folsom for ALL your help and willingness to resolve this problem!

Amazing Grace Ministries

Jul 30, 2021

I contacted the Service Advisor - Fallon Williams this morning about my vehicle that had a check engine light on to inquirer about a good day to have the vehicle towed to heir location to be serviced. He wrote back and said today will be a good day to have the vehicle towed to be serviced. So, I paid $150.00 to have my car towed their to be serviced. Two hours later I call to check on the vehicle and someone(a lady) tells me it will be 2 to 3 weeks before they can look into the check engine light because they have other work backed up ahead of me. So, why in the world would they tell me to have the vehicle towed there if they were behind on work. I will certainly not do any business with them in the future, as I just spent $150.00 just to be told after the fact that we cant service for your vehicle for 2 to 3 weeks. No I have to pay another $150.00 to have it towed back home or to another shop. This is ridiculous and will report this to the Better Business Bureau as well. Beware of the service department!

Marva Minor

Sep 23, 2021

Excellent experience. The sales team was very helpful.