Used Cars for Sale at Doral Buick GMC in Miami, FL

rmartinez5

Sep 30, 2016

Hoy vine AL dealer Para un test drive y me atendio El senor Antonio corcho, muy agradecido DE su trato y profesionalidad. Cuando este listi renovare MI lease con el.

Cisco360

Sep 28, 2016

I'm very satisfied with my 2016 buick encore the sales person that help me with my purchase was very attentive and respectful. He help me out with every question I had

Mar1976

Sep 28, 2016

Me siento muy contento con mi nuevo 2017 GMC Terrain. Gracias a mi vendedor Yosmel por su paciencia, amabilidad y profesionalidad. Es mi segunda experiencia con GMC y en el mismo confesionario.

RosaRegal

Sep 22, 2016

The team or Wilfredo Estrada and Manuel Ponce was great!!!!!!The product knowledge of Mr Ponce was like a book no matter what we ask he had the answerAnd what a great follow up the best.It was very nice experience overall everybody were nice and concern I was going to buy another brand but these two charmed us all the way,boy Buick has come a long way great automobile my last regal was a 1975.Thank you Doral Buick and specially Wilfredo and Manuel

Caridad Hernandez

Sep 19, 2016

Mr. Corcho was precise, to the point, and his customer service was excellent

jquiles0515

Sep 13, 2016

I have been going here for a little over a year for all service for my Buick Enclave - Benny always takes excellent care to make sure everything is done quickly and correctly. If you want someone you can trust and don't have to second guess, he's your guy!

licho123

Sep 1, 2016

This was my first time buying a new vehicle and Yosmel Tundidor made it very satisfying. He answered all my questions and was able to help me get into the right vehicle that fits my style and budget. Everything from walking around the lot, to picking the vehicle, doing paper, getting approved and driving off the lot was a great experience.Thanks to Yosmel and the amazing team at Doral Buick.

arlet noriega

Aug 31, 2016

Mi experiencia en el Doral Buick Gmc fue fantastica me atendio Yosmel Tundidor y su atencion fue muy grata ,respondio a todas mis preguntas y me senti muy satisfecha

Cristina

Aug 26, 2016

En Dias pasados renove mi GMC con el senor Antonio Corcho,con excelente servicio y profesionalidad . Todo fue un proceso rapido y transparente , me siento agradecidacon el servicio recibido. Yo recomiiendo este concesionario Doral Buick GMC .

MermaidinMIA

Aug 26, 2016

I am loyal to Benny - he is the most trusted auto service professional I have ever encountered. I schedule my appointments to ensure I'll see him. I know when my car is in his care, that issues will get resolved in a professional and timely manner. He is focused on the customer and getting results. I am so impressed, I've shared stories about him in my training sessions on client service!

Evelyn & Sergio

Aug 25, 2016

Wonderful experience!!! I am very pleased , Mr Manuel Ponce and his team have done an excellent service , personalized service and has done everything possible because my family is satisfied with the experience would definitely go with them. Thank you

ydeya

Aug 25, 2016

I refinanced by leased GMC with Doral Buick GMC and Alexis helped us out with all the paperwork, rate etc. He's honest and super attentive. Thumbs up to Doral Buick GMC. Francisco in the finance department was also very nice. Keep up the good work!

sebascintron

Aug 18, 2016

I really enjoyed my experience at Doral Buick. It was a great time looking at all of the cars I was considering for purchase. Big thank you to Antonio Corcho and Yosmel for the excellent service and assisting me with all of my needs.

Not satisfied

Aug 18, 2016

I will never come back in this service center!nor buy from this dealer!.. Pls do check your contract prior to signing...make sure everything is under the gmc.. Not under this dealer.( scam)... Service sucks!.. No need to wait because they dont have customers at all.. I was assisted by chris dominguez.. Unprofessional..no manners..very Lazy!!!...technical team though is ok...

ydeya

Aug 16, 2016

I took my newest GMC Terrain 2016 to its first Oil Change and it was a breeze, Benito (Benny) is amazing as always and took care of me as always. This is our 3rd GMC with this dealer and service is always on point.

ArayFernandez24

Jul 30, 2016

I just made a Purchase at Doral GMC, i can't say less than this was an amazing experience. If you want people to really work for you and help you as if it was their own deal; don't loose time don't go anywhere else go to Doral GMC and i garrantee that you will leave highly satisfied and with a huge smile on your face.

Nitza

Jul 30, 2016

I came to this dealer to check the new Acadia 17 and I ended leasing the salesman Yosmel Tundidor was great and profeccional also Alejandro Martinez who was the financial person Very happy with my car

gtorres

Jul 18, 2016

Estuve en el dealer y compre un carro con ellos ( Yosmel tundidor) el vendedor fue muy amable, muy explicito, y ademas muy enfocado en mis necesidades como clienta, un trato muy profesional, le recomiendo a todos el servicio, si tuviera que comprar otro carro seguramente vuelvo con ellos

Ivonne6420

Jul 17, 2016

Excellente servicio, custumer service con una calidad insuperable, recomiendo a todos este concesionsario,por su atencion , servicio y competencia, muy contenta con mi encore 2016

princessdani

Jul 11, 2016

We came to the dealer to check our car & Antonio has given us the best attention. He helped and explained the technology that the car has.

Happy Customer

Jul 7, 2016

Every time I come here it has been an exceptional experience, not good, not great, but Exceptional!!! This is the best consumer experience I ever had from the process of purchasing the vehicle to servicing it!

Fabyfur07

Jun 30, 2016

I recently bought a Buick Encore at Doral Buick GMC and I couldn't be happier. My sales advisor was Yosmel who I can confidently say was very helpful and effective. He directed us to the car we wanted and finished the deal rather quickly. The other employees were very welcoming as well and I can easily recommend this dealer to everyone.

barby-Willy

Jun 28, 2016

I love love love Benny!! there is no one better than him. He truly makes us feel like family!! Not that I don't like any of the other guys but I make my service appointments depending on his availability. Hands down the best service guy I have ever had in my life. Benny you ROCK!!!!

Gmc2016

Jun 24, 2016

It was a good experience to buy here, easy, nice and fast. If you're looking for GMC truck ask for Antonio Corcho, he will help you righ away.

janet42

Jun 17, 2016

Hi, my name is Janet. I went today for service on my 2014 GMC Terrain and Benny Pereira was very courteous, friendly, helpful. He took care of my car IN A VERY EFFICIENT WAY. I was very happy with his help, while I was waiting for my oil change I decided to go inside and see the beautiful collection of cars they possess. Then came Mr. Juan Dominguez, the dealership manager and made me an offer of a 2016 Buick Enclave that I could not resist. He is amazing. The Sales and Leasing Professional who took care of me was Yosmel Tundidor. He was great. He was very helpful as well. These gentlemen work in a team to offer their clients the best service in town. I can only say one word in reference to these three men and the rest of the staff as well and the finance Department too. They are excellent, friendly, energetic, and passionate for their work. It is extremely difficult to find a place in which the environment of the employees are as amazing as they are at Doral Buick GMC. "Thanks" I am very happy with my new car again.....I appreciate all your help. I will refer this dealer to all my friends..... You guys are the BEST.!!!!!!!!!!!!!!!!!!!!!! Thanks again..............

janet42

Jun 17, 2016

Hi, my name is Janet. I went today for service on my 2014 GMC Terrain and Benny Pereira was very courteous, friendly, helpful. He took care of my car IN A VERY EFFICIENT WAY. I was very happy with his help, while I was waiting for my oil change I decided to go inside and see the beautiful collection of cars they possess. Then came Mr. Juan Dominguez, the dealership manager and made me an offer of a 2016 Buick Enclave that I could not resist. He is amazing. The Sales and Leasing Professional who took care of me was Yosmel Tundidor. He was great. He was very helpful as well. These gentlemen work in a team to offer their clients the best service in town. I can only say one word in reference to these three men and the rest of the staff as well and the finance Department too. They are excellent, friendly, energetic, and passionate for their work. It is extremely difficult to find a place in which the environment of the employees are as amazing as they are at Doral Buick GMC. "Thanks" I am very happy with my new car again.....I appreciate all your help. I will refer this dealer to all my friends.....You guys are the BEST.!!!!!!!!!!!!!!!!!!!!!! Thanks again..............

Mariette

Jun 11, 2016

My experience was excellent and my service adviser was amazingly professional and treated me like family. Benito Perera is an asset to your company he is honest , caring and professional to his customers. The best experience!!!

Isel Figueroa

Jun 9, 2016

it was amazing.. I was in and out with my new car within an house and a half. I will never go anywhere else.

Brybow

Jun 8, 2016

On vacation in rental car when key fob went swimming. Benny Perera at Doral was very friendly and helpful in getting us back on the road. Scott the service manager was also helpful. Price was better than expected!

Tina

May 29, 2016

This was an awesome deal I love it they were the best and it was so easy and I'm very happy now with my car.Thanks yosmel for your help

Irka

May 27, 2016

Antonio Corcho helping us today.He gave us a very profesional service.we recommed the dealer to friends.quality is good.he is friendly.we are very satisfied

ndole12002

May 27, 2016

TOOK MY CAR IN HAD CHECK ENGINE LIGHT ON. I WAS THE FISRT ONE THERE MY SERVICE WRITER WAS BENNY WONDERFUL PERSON VERY ATTENTIVE AND HELPFUL. I TOLD I WOULD LIVE MY CAR AND WHEN IT WAS READY TO CALL ME WHILE I WAS THERE IT WAS ALMOST TME FOR OIL CHANGE THAT WAS DONE NO PROBLEM. WHEN I GOT SAW I HAD A NAIL IN ONE OF MY TIRES ASKED THEM IF THEY COULD TAKE CARE AND HE SAID WILL TRY AND WHEN I PICKED UP MY CAR THEY EVEN GAVE IT A CAR WAS. THANKYOU AGAIN BENNY

Manuel J Ramirez

May 21, 2016

We called Benito with a lights problem in our Buick Enclave, he told us to come right over, the problem was solved within an hour, where do you get that kind of service.

Manuel J Ramirez

May 21, 2016

We called Benito with a lights problem in our Buick Enclave, he told us to come right over, the problem was solved within an hour, where do you get that kind of service.

Winy123

May 21, 2016

Mr. Perera provide me security when ask something about what I need to my car do. He is very professional, friendly, and respect. When I take my car back I know everything is ok.

Celia Hernandez

May 15, 2016

I recommend this dealer to every body. Best service I ever got from Mr Domingo Bonilla and from Mr Francisco Infante. They helped me to find the best car and best financial option.

Ken Fedele

May 15, 2016

Great experience.Manuel Ponce did a Demo Drive and answered every question for me and my wife.Explained me the pick up and did the walk around.Also showed me the numbers for the deal. Ken Fedele

alexismonterrey1318

May 14, 2016

Three years ago I went to Doral Buick and leased a 2013 Buick Enclave. I had a great experience back then and I thought that this would be a great place to go back to for the end of my lease. I was so wrong. I went today wanting to buy my car because my lease is ending and I wanted to buy it while trading it another one of my vehicles. I firstly talked to one of the managers "Juan Dominguez" and he was absolutely great and brutally honest which I really appreciated. After he left, I was being attended by Manuel Ponce who was very shady and never had a straight forward answer for any of my questions. After agreeing on a trade in appraisal value with the manager "Juan", they came back from finance with a low ball offer for $2000 less than agreed and with many unexplained charges that no one could explain to me. After trying to slide hidden charges on the paperwork and having me wait for hours, my salesman Manuel Ponce disappeared and left me there without an explanation and with many errors on the paperwork and to my surprise I found him showing cars to other customers on the lot when I finally decided to get up and leave on my own. I am very disappointed in the way I was treated today and how they tried to take advantage of me once the manager left the dealership. I wouldn't recommend this place to any new buyers.This place isn't what it used to be years ago.

dramamama

May 13, 2016

My parents own a 2004 Buick Century. By today's standards that is an old car and not likely serviced at a dealership. When their car started suddenly acting up and not being satisfactorily serviced by their personal mechanic (who is a very competent and caring individual) we had no choice but to look elsewhere. We called Doral because they service Buicks but had little confidence that this would be a good experience. Dealerership service centers typically do not deal with old cars. But we found that not to be the case. I was helped by Alex Alvarez, Asst. Manager at Doral Buick and he was exceptionally helpful from the first call to the last call. It took a few days to get to the bottom of the problem but he found the reason the car was not working and he made the repairs, We got the car today, In between the 10 days it took to nail the solution he kept me abreast of all of their efforts and walked me through the process with great customer service and attention to detail. My mother was provided transportation to and from their home to do the repairs and she has expressed a wonderful experience with Alex and the Doral team. I am a very happy customer and will return to service my parents car if it were to need service again.

Yasel

May 3, 2016

I went to this dealership with my wife looking for a new Enclave, I had previously contacted the internet sales department of this dealer and received proper follow up.We made a lease contract with them for a Buick Enclave, the sales associate Yosmel Tundidor was very helpful, he answered all our questions and proceeded with the contract in a very comfortable way.

Silvanav120

May 1, 2016

We had great experince buying our new Yukon here. Unfortunately they were out of stock of the color we wanted, but they made sure we left witha better car and an amazing deal. We were super happy w the end result. And to top it all of we got a free cruise.

Fabyfur07

Apr 30, 2016

I bought a Buick Encore at Doral Buick GMC and my sales associate was Yosmel. He was very kind and helpful and I feel very satisfied with his service. Would recommend him and this dealer to anyone.

Nitza

Apr 30, 2016

I am very happy with my purchase, yosmel tundidor help me all the way thru the sales process, I am super happy with the car and with the sales man, excellent service.

Roger D

Apr 26, 2016

Benny, the service advisor, and Alex, the service manager, are GREAT. They were honest and sincere in wanting to offer a great customer experience while servicing my Acadia. GMC is lucky to have gentlemen like Benny and Alex to represent their brand.

encore

Apr 21, 2016

So happy to have discovered Doral Buick, never did I expect to lease a car in under two hours. Yosmel delivered on what he promised a car payment I was comfortable with. The finance person was also fantastic. Thank you Buick!!!

Angela salazar

Apr 20, 2016

Mi primera experiencia con general motor y me siento muy contenta con mi Yukon 2016, la ate cion Del senor Antonio y el director de financiamiento fue muy respetuosa.

princessdani

Apr 20, 2016

My parents bought the new car here at GMC & I was with them. We are very happy with the new car. Best service & it was very perfessional. The attention was good & I'll like to say thank you.

Javier suarez

Apr 12, 2016

Bad communication with costumer and they don't have good policy's that they follow,went talk to the owner he do not care what is going on , I had a super bad experience in this dealer

Nestor

Apr 12, 2016

This is my first experience with GMC I'm very happy with my new vehicle. The attention I immediately received from Antonio Corcho was very professional and kind. No unnecessary comments or constant bragging of any extras just very straight forward and to the point just what I needed.

Magaly P.

Apr 9, 2016

Had a great experienced, Ruy Gutierrez was very helpful, professional and gave me the best deal.

Junior M

Apr 8, 2016

Excellent experience with Alexis Gonzalez. I definitely will look for him again

Amaeste

Apr 5, 2016

Leased a Canyon with no pressure ,real professional team first time with Gmc brand and very impressed thinking future lease for my other cars again very professional sales process

angelica0618

Apr 4, 2016

Doral Buick has been my go to dealership since I turned in my GMC Acadia and leased a new 2012 Buick Enclave then. My lease was due to be up this July and like any other customer I was eagerly waiting to see what "deal" Doral Buick had to offer me. When I first arrived in January for a regular service on my Buick, I spoke with Robert about the possibility of turning in my lease early and releasing another vehicle. He was very honest with me, and at the time we just could not find a vehicle to fit my budget. Fast forward to the end of March and Robert contacts me with some great news. After working diligently for a few days, this weekend I was able to lease another Buick and within my budget. Not only did Robert and Ruy make it easy to discuss payment options over the phone, but they brought the new vehicle to my home and took my old Buick as well. I cannot express to anyone how amazing this was. The convenience was incredible. Having three little ones at home makes it difficult to go out, let alone spend hours at a dealership. However, with Robert and Ruy that was not the case. Thank you so much again. You have made car buying a lot easier then anyone could expect.

rdelar01

Apr 4, 2016

Benny Perera provided me with a great experience when some Stabilitrak / Traction Control Lights came on my dash a few weeks ago. I had a road trip planned and I was able to get an appointment quickly. I got my car back on the same day, and my trip went on without a hitch. Thanks again to Benny and the great technicians at Doral!

Aleni3109

Apr 1, 2016

Whenever I take my car in, I always see Benny! Actually, I never really see anyone else working in the service department!! He is always extremely attentive and cares for his customers!! I wouldn't take my car to anyone or anywhere else!

MARILYN RUIZ

Mar 30, 2016

I WENT FOR A SERVICE ON MY 2013 BUICK ENCORE BECAUSE THE A/C DID NOT WORK I DID NOT HAVE AN APPOINTMENT BUT BENNY WAS THE PERSON THAT HELPME OUT HE IS ALWAYS VERY NICE AND VERY PROFFESIONAL. HE IS A VERY GOOD ASSET TO DORAL BUICK

Nitza

Mar 30, 2016

I am super happy with my new gmc terrain, great service by yosmel tundidor, excellent sales especialist, will recommend friend and families to come see him .

msauleda22

Mar 29, 2016

I always bring my car to the dealer and Benny always takes care of me and is attentive as soon as I arrive to the dealer.

castilj

Mar 28, 2016

This is the second vehicle I have purchased from Doral Buick GMC, both times I encountered a hassle free and friendly buying experience, their service department also offers great service. Finance manager is knowledgeable and excellent to deal with.Thank you,J Castillo

Jeanmerys

Mar 25, 2016

For me the most important part of doing service to a car is the timing, especially going with my 3 kids! Customer service was so effective and efficient! Can't complain! Good job Benny!!

amedee605

Mar 22, 2016

Benny Perera is a hard working man who really cares about the customers. I went first for a price estimate on maintenance that needed to be done to my car and he allowed me to save up some more money to return for the service. Great service!

Diane

Mar 19, 2016

Great experience! Awesome service from everyone! Our sales rep was very cooperative and helpful. Got in and out in less than the time expected! Thanks yo smel.

Fernando Terry

Mar 18, 2016

Have buick vehicles for the past 4 year and thus far only use Buick Doral for repairs and services. They are incredibly good, accurate on diagnostics and fast. The customer service it's amazing. Will keep coming back. Thank you Buick Doral

roxysride

Mar 17, 2016

i was in and out of there in the morning and they provided a ride back to my job and called me right away once completed the service.

Ericmf1990

Mar 16, 2016

The service here was on point. They were so quick to do the maintenance on my GMC. Benny Perera was very nice and took great care of me.

DORAL BUICK GMC

Mar 15, 2016

My entire interaction with the salesman and Managers was extremely pleasant and made it a very enjoyable buying experience. Doral Buick GMC did a superb job explaining all the products and options available that would meet my needs and NEVER hurried or pressured me at all. I would and will recommend Doral Buick GMC to others. Excellent customer service.

David

Mar 9, 2016

My car needs maintenance and Benito Perera was performing it to my car, beautiful experience, awesome person, timely manner and very king man. Other employers were also very helpful. Excellent!!!!!

coto1

Mar 9, 2016

I like too now "" Benny Perera" is very good and very happy worker .he help too my wife too fixed the problem and her car Thank Mr Benny

Maria T

Mar 8, 2016

Excellent attention,friendly and professional service, open to provide financing options according to customer expectations and possibilities

Mrs.P

Mar 8, 2016

From the first time we meet Benny he's always treated me & my husband like we're important. I never thought that going to get your car serviced would feel like going on a nice relaxing visit but when you have great people like Benny working for a company it really helps.The Mason's

quiquin05

Mar 8, 2016

benito,is very profeccional and friendly , services was excelend .i recommend this place to every persons that i know, one plus car washvery very nice

laura123

Mar 7, 2016

We purchase a buick encore, it was the worst mistake ever. Doral buick has the worst management team ever. Not helpful at all. I don't recomend this dealer or a buick encore.They have no consideration for loyal customers.

THEU52

Mar 7, 2016

The knowledge, understanding, professionalism, and attention to detail exemplified by Benny is something all service advisers should strive to replicate. Definitely a HUGE asset to the service center. We only take our Buick's to get serviced there because of him!

030385bb

Mar 1, 2016

The employees at Doral Buick GMC are very nice and they provide excellent service. They are accurate when estimating the wait time for your vehicle to be ready. I had a great experience with Benito Perera.

Lizcald

Mar 1, 2016

Excellent economical, honest caring services best quality carFast services Benny has been my service advisor for many year and treats every customer with respectGod blessed YouThank youLisette

Gerardo

Feb 27, 2016

I am very happy with the service at Doral Buick and with their staff. Yosmel was very profeccional and help us thru the process. Thanks

Mauricio305

Feb 27, 2016

I would recommend this dealer anytime any day. I bought my new vehicle here a couple months back and since then have been back twice. The staff is professional and courteous. Thank you Doral Buick GMC!!

Elena M

Feb 26, 2016

I was thinking about buying a Buick Encore a year ago, but I wasnt sure of best my options. And on last Saturday I went through Doral Buick GMC with the only intention to be informed, without having yet made a decision. I was asking in the reception when Ruy Gutierrez, a salesman, was the person who helped me. I can tell with satisfaction that Ruy is an excellent professional and I'm glad to have found someone who gave me so much and so good information. After thinking for a few days, I decided to lease the Buick Encore. The service was so friendly, professional and always in order to help and serve, so I always felt comfortable and Gutierrez answered all my doubts. Thank you, Ruy. I really appreciate all your help. I can assure I was very satisfied and would recommend Doral Buick GMC to anyone who asked me about them. I can say the same about all the team in Doral Buick. When I arrived home I received an e-mail from Juan Dominguez, the General Manager. I also thanks him for asking about my experience. It is the first time the time I've bought a car that have contacted me to know my opinion. Again, great and very professional service. Thank you all of you! Elena M

lizdias16

Feb 26, 2016

I am very happy with the service that I was given by yosmel very professional and very knowledgeable about the product I will definitely recommend this dealer

Punisher

Feb 24, 2016

Very helpful , he takes care of everything and quick . I would definitely recommend to my others friend . See you soon doral Buick Best regards Rony Salup

Adriana E.

Feb 22, 2016

My husband took to service my car today at Doral Buick GMC and they don't offer appointments anymore! It was FULL of people but he was SUPER LUCKY that the person that helped him was BENNY!.. HE is a HIGHLY responsible and amazing person and he made the situation better. There were rude people pressuring him for something he can't control or is responsible for but he managed to stay calm and be nice to everyone including him. I highly recommend the dealership and most of all Benny!

adrianna

Feb 22, 2016

My husband took to service my car today at Doral Buick GMC and they don't offer appointments anymore! It was FULL of people but he was SUPER LUCKY that the person that helped him was BENNY!.. HE is a HIGHLY responsible and amazing person and he made the situation better. There were rude people pressuring him for something he can't control or is responsible for but he managed to stay calm and be nice to everyone including him. I highly recommend the dealership and most of all Benny!

Patilu

Feb 20, 2016

It's always a pleasure to come to the dealership, since the first visit to get my car to the times i've brought the car for service the attention and service has always been exceptional.

NewkidinMIA

Feb 19, 2016

When I moved to Miami, I had the good luck to find this dealership - my first service rep was Benny and I am so impressed! He is friendly, knowledgable, and truthful. I have always felt that he is working on my behalf and not trying to scam me. I adore this gentleman and will come back as long as he is there!

yamy09

Feb 16, 2016

Excellent customer services "Took my car in for service and Benito Perera took care of everything. He was friendly, knowledgeable and quick. He even had my car vacuumed! great service

susiec

Feb 15, 2016

Took my car in for service and Benny took care of everything. He was friendly, knowledgeable and quick. He even had my car vacuumed! great service

Cesar blanco

Feb 15, 2016

Hoy he sido antendido nuevamente por Antonio Corcho - vendedor de Buick Doral . quiero dejar escrito el gran trato, siento que he hecho un buen negocio con su ayuda.Soy un cliente que en el 2013 obtuve un lease y vine nuevamente a hacer negocio con Antonio Corcho . Totalmente recomendado.

Charvet74

Feb 10, 2016

Went in for an oil change and since now there are no appointments, was scared that I would spend the whole day there., but Benny got my car in right away. Inquired about a piece my car needed to be replaced and Benny reassured me that if item was not in he would make sure to order it. Thought I was going to be in there for ever but was in and out fast. Love the service and courtesy at which I am treated. Thanks Benny, your awesome!

Mar

Feb 6, 2016

I'm so please I was helped by Benny. Very fast, efficient, friendly. I thought I was going to spend my Saturday on another dealer service awful long day, but it was nothing like that. They have a great waiting room, and my car was impeccable in an hour. Benny kept giving me updates on everything. I'll recommend him. The best!!!

Coach David

Feb 6, 2016

I took my car in for a service and Benny took care of me like no one has excellent Customer service and very professional I would not change my dealership because of Benny

xoxoxo

Jan 30, 2016

Awesome serviceI always get the oil cchange with benny he is great very friendly. he is quick and treats clients with love and respect.

FroilanDeya

Jan 28, 2016

Today I took my GMC Terrain 2011 to check my air conditioning unit and I needed a couple of other things to be done to it including my breaks and a broken light. Benny as usual took care of all of this within less time that I had expected and I was able to afford all my repairs and maintenance needed. Benny is like family, always willing to help and knows me personally as well anytime I call or go. Omarito is also an amazing person, always positive to help and accommodating. One of the perks buying your car in this dealership is the "Service" department will always take care of you!!

dunield

Jan 28, 2016

Today I took my GMC Terrain 2011 to check my air conditioning unit and I needed a couple of other things to be done to it including my breaks and a broken light. Benny as usual took care of all of this within less time that I had expected and I was able to afford all my repairs and maintenance needed. Benny is like family, always willing to help and knows me personally as well anytime I call or go. Omarito is also an amazing person, always positive to help and accommodating. One of the perks buying your car in this dealership is the "Service" department will always take care of you!!

E Quinones

Jan 25, 2016

Antonio Corcho, our sales specialist is awesome, he walk us through the whole process always with great knowledge of the product (Buick Encore 2016) and the lease options. The Dealer has a very friendly staff and makes you fell welcome Will come back for sure in a few months

11071208v

Jan 23, 2016

Es mi segundo vehiculo que compro en este concesionario y la atencion siempre es excelente. Gracias al vendedor Antonio por su ayuda y paciencia, le agradezco al general manera por darme un buen negocio.

vaneale75

Jan 23, 2016

Mi esposa y yo nos sentimos muy contentos con la atencion que recibimos en esta tienda, fundamentalmente con nuestro vendedor Antonio corcho. Es la segunda ocasion que compramos un auto aqui y siempre con la misma atencion y profesionalidad

Royfizzle

Jan 21, 2016

Came in to get my car fixed and Benito Perera was very helpful and took care of my car needs. Went above and beyond the call of duty!

Sunil

Jan 13, 2016

Had a problem with my car and they solved it. They were very considerate of my time

Marikyn

Jan 12, 2016

Benito Perera has always served me in a professional manner at Doral Buick. He has helped make our experience at doral Buick a pleasant one.

rdelar01

Jan 12, 2016

I took my 2011 Acadia in for a simple Oil Change and Tire Rotation. While driving in, Benny noticed a "click". it turns out one of my engine mounts was shot. Luckily, I was able to get it taken care of as well. Hat's off to Benny and the great techs at Doral! Seriously, always ask for Benny!

Marietta

Jan 11, 2016

Roberto our salesman was exceptional, truly went out of his way to accommodate my needs & preferences, without being pushy. He was excellent & did a fine job in representing Doral Buick GMC.

ndole1954

Jan 11, 2016

I WENT TO HAVE MY OIL CHANGE AND GOT ALL MY LIQUEDS CHECK. MY SERVICE WRITER WAS BENNY. HE WAS VERY PLEASENT AND ATENTIVE. HE GOT THE JOB DONE AND I WAS OUT QUICKLEY.

MariaKendall

Jan 8, 2016

On December 24, 2015 mid day I spoke to Alex Alvarez, Manager of Service, and told him the a/c in my buick was not working. I said to him "I don't want to be without a/c for Christmas, please"....He asked me to come to the dealership and GOT THE A/C FIX FOR ME BY 3pm. I thank Alex, the mechanic and Chris Dominguez, front desk, for helping me thru a very stressful time. Thank you for a beautiful Christmas Gift!!! Keep up the Good Work!!!

Gerardo

Jan 4, 2016

Compre mi auto en este dealer y Siempre que vengo a dar servicio me atienden con mucha rapidez. Yo re comiendo este dealer y al vendedor antonio

Hernandez family

Jan 3, 2016

Got to service dept. when Benny was about to leave. Needless to say, he never hurried us, and took the same time & care writing our ticket, as he usually does. Our car was serviced perfect & in a timely matter. Have been getting our car serviced here for 2 yrs. and will keep coming back. Benny is the best service advisor out there.

Frank Diaz 2016

Jan 2, 2016

Antonio corcho was my Sales rep. He did a wonderful job getting me the best deal for me. I have bought 4 vehicles from him and I don't have anything complaints.

Duniel Deya

Dec 30, 2015

Benny and his team are always a pleasure to work with. I always go to them for anything my GMC's may need. Outstanding team!

Froilan R Deya

Dec 28, 2015

It is always a pleasure to deal with Doral Buick GMC. The service staff is awesome, Benny is always taking care of my 3 GMC Terrains. We come all the time for all the maintenance. We always experience the best service we can possibly get.

Mercy & Amado

Dec 28, 2015

Alexis Gonzalez and the finance Dpt. were on time record to purchase our GMC Very professional, specially not pushy at any point. I highly recommend this dealer, I am sure the management team is on point with everything.

Alexis Monterrey

Dec 25, 2015

I went into the service department with some engine issues with my 2013 Enclace and talked to Benny who was able to help me. Service was friendly and it was done fast. Great experience overall.

alexismonterrey1318

Dec 24, 2015

I went into the service department with some engine issues with my 2013 Enclace and talked to Benny who was able to help me. Service was friendly and it was done fast. Great experience overall.

TA

Dec 23, 2015

We were very dissatisfied. We went to see a pick up on December 12. We were quoted on a price and interest rate offer. We return today to finalize the deal that was shared with us to learn that the individual that greeted and quoted us was not a salesperson and was not entitled to give us a price. Therefore, that original offer was not honored. Make sure when you visit the dealership it is a salesperson and not a greeter.

Guianeya75

Dec 21, 2015

My experience was very good with antonio treated us very well taught us the car, we 'll explain all of the technology that it has . I recommend that you can buy your car in GMC

maikel27

Dec 19, 2015

The best dealership in all of Miami. The service was very helpful and professional. I recommend you ask for Antonio Corcho he will get you a car that is within a reasonable price and affordable. I will recommend everyone to go to Doral GMC.

Mary aguilar

Dec 19, 2015

Very nice take their time to explain everything I needed to know very accommodating he explain all the works of the car , showed how the technology in the car was to be used . Antonio was really sweet and to the point

Adela Infante

Dec 18, 2015

Great Customer Service, great facility, Thank you!!

Jacomino

Dec 17, 2015

I took my GMC terrain to get maintenance and the service was amazing. Benito or Benny was very patient and knew exactly what I was looking for. Had an excellent staff including the car wash workers.Hector Jacomino

JuanFranco

Dec 14, 2015

Este comentario esta en espanol al final del texto.Be aware of leasing offers. A salesman named Antonio Corcho offered a new leased car to replace my previous car. I was satisfied with hat car but I had run it more miles than allowed and US Bank told me I had to pay for excess miles even if I purchased the car at the end of the lease.Mr Corcho offered me a new car, I paid $2000 down and my monthly payment increased from $329 to $440. He told me they will pay remaining payments and I will solve my problem with miles. That was false. They just returned the car to the bank, and the bank charged me $1,100 for miles in excess and worn tires. They knew that was my concern, and I had to pay it anyway, don't trust when they say: "leave your car here and take a new one" because is your name what matters to the bank.Worse, they used the wrong document to calculate remaining payments and USBank was charging additional $529. Fortunately the manager at GMC paid that bill. Tengan cuidado cuando le hagan una oferta sobre su leasing. Un vendedor llamado Antonio Corcho me ofrecio un nuevo leasing para reemplazar mi anterior carro. Yo estaba contento con el carro pero estaba pasado de millas y el banco USBank me dijo que tendria que pagarlas aun si compraba el carro al final del lease.El sr Corcho me ofrecio un nuevo carro, pague $2000 down y mi cuota mensual aumento de $329 a $440. Me dijo que ellos pagarian las cuotas pendientes y que resolveria mi problema con las millas, eso fue mentira. Ellos simplemente devolvieron el carro al banco, quien luego me cobro $1,100 por exceso de millas y gomas gastadas. Ellos sabian que esa era mi unica preocupacion y al final termine pagandole al banco.No crean cuando ellos le dicen que deje su carro y tome uno nuevo, porque es su nombre el que esta comprometido con el banco, y a ellos no les importa.Mi telefono es 786-277-1025 por si quieren informacion adicional.

Valia Lastre

Dec 13, 2015

The service very good , the sale representative very profesional.

Alex

Dec 13, 2015

I walked in and Chris Dominguez took care of me right away they had my car done really fast they treated me like if I was at home very awesome experience. I was completely satisfied with Chris Dominguez service

Zoraida Beltran

Dec 12, 2015

The experience at Doral Buick was excellent the process went smooth and the sales associate Antonio was very helpful and give me different options when buying my car. Excellent team work. Keep it up guys and thank you !

Adelai

Dec 7, 2015

I recently took my Enclave in for service at Doral Buick. I was very pleased with the courteous & efficient customer service I received from Benito "Benny" Pereira and other employees at the Service Department of Doral Buick. Thank you guys, keep up the good work!!

Fermin Castillo

Dec 7, 2015

It was a very good experience, it didn't take that long for me to start driving my new GMC Terrain.

Maylin Sarmiento

Dec 7, 2015

I bought my GMC yucon last month and i'm very satisfied with the purchase, the sales associate Alexis A Gonzalez made us feel like part of the gmc family, he did an EXCELLENT job and he gave us an EXCELLENT treatment we are very happy with our new car.

Monique Novales

Dec 7, 2015

The service technician is great. He keeps you posted on how long you'll have to wait, etc. Mr. Benny Perera is very professional and caring.

Adelai

Dec 7, 2015

I recently took my Enclave in for service at Doral Buick. I was very pleased with the courteous & efficient customer service I received from Benito "Benny" Pereira and other employees at the Service Department of Doral Buick.Thank you guys, keep up the good work!!

Jessica M

Dec 5, 2015

I am very pleased with the overall transaction. Domingo, the seller, was extremely helpful and went above and beyond in explaining everything about my new GMC Terrain, 2015. Once I purchased the vehicle, Domingo actually sat inside the vehicle to show me all the interior details, and to set up and explain the Onstart feature. Overall, I got a very good deal in the vehicle because the general manager (Juan) and the financing officer (Frank) were very interested in giving me a good price. There was no hassle and no hidden fees in the transaction. In fact, were able to inspect every fee and charge before closing the deal.

marina305

Dec 5, 2015

Fuimos mi esposo y yo en busca de un carro y salimos con algo mas q eso,con nuevas amistades q en realidad se comportaron como familia,el trato fue excelente,desde la recepcion hasta la salida en el nuevo Terrain 2016...quiero destacar la labor de Ruy Gutierrez,quien nos asistio en la compra y por sus sugerencias pudimos llegar hasta el vehiculo q nos gusto y necesitabamos,este senor se ha mantendi atento a nuestras inquietudes y se preocupa,todavia hoy,por saber q necesitamos,tambien tremenda la labor del manager de ventas y del financista...ciertamente un gran colectivo...nada,si quieres un buen carro y con las 3 B...visiten Doral Buick GMC...lo recomiendo....Marina Martinez/Jose Luis Zuniga Torres....

Jose Rodriguez

Dec 3, 2015

Your sales staff in the show room and sales staff at the parts counter were very cordial and thorough. Your show room was delightful and accommodating. I would definitely consider your dealership on future purchases. I purchased the vehicle knowing that the explanation of Black Friday offers and GMC Loyalty Customer discount was not to my satisfaction as explained by your finance staff. Overall, I had a very good experience and a very efficient sales man.

Marialina Paredes

Dec 3, 2015

is a excellent dealer, great services, everything is clean

Maria Greene

Dec 2, 2015

It was a very pleasant experience, your service advisor Benny Perera was very professional and friendly. You can tell he enjoys his job and likes dealing with people. As I was been helped other customers came in requesting for him to help them and he even new some by name. It was a breath of fresh air dealing with good people like Benny, for sure next time I take my wifes car for service I will make sure he helps us.Sincerely,Felix E. Carriles and family

K Balwant

Dec 1, 2015

I did not have a appointment and the team beginning with the greeter then to my always friendly Benny to the work time were great friendly and personable each were smiling and made sure we were comfortable too

Maylin Sarmiento

Dec 1, 2015

it was a very good experience, the seller agent Alex Alvarez gave us an excellent treatment and he was very helpful at all time we felt like a family.

Francisco Prieto

Nov 30, 2015

service was excellent and fast. Mr Benny Perera was very helpful, courteous and professional.

chailady

Nov 28, 2015

This is a dealership I would recommend! From the the sales rep Alex, to Alex in finance and Benny in the service department the experience has been very pleasant. I would recommend this this dealership. And don't let forget to mention I LOVE my Encore! Yep is IS a Buick and I get complements all the time...

Fermin Castillo

Nov 27, 2015

It was a very good experience overall. I came out driving my new car and I was very satisfied.

Lilliam Sierra

Nov 27, 2015

Sales not well Informed sales managers don't follow though. Sales personnel not well qualified terrible manners. Sales managers think one is ignorant.

Overcharged

Nov 27, 2015

Bought my car here and planned to buy the next one as well. Not any more. The battery died in my Terrain and I was going out of town so just had it towed to the dealership rather than changing myself. They charged me $115 "diagnostic" fee to confirm the battery was dead but told me it would come out of parts and labor. No big deal since the battery is $150 anyway. But then they charged me another $130 to change the battery (that's THIRTEEN TIMES the $9.99 that Sears charges), and when I told them I'd do it myself they insisted I would still have to pay the $115 "diagnostic" fee. So I was stuck and told them they'd lose my business if they insisted on charging me $280 to change a battery. They charged me the full amount anyway and then sent me an email asking me to rate my experience on this site. Hope you like my review guys. Might want to think twice about your email marketing.

Rodolfo Mora

Nov 27, 2015

I have had experience with this dealer prior to my recent purchase of my Terrain. But this purchase has more to do with the fact that I am a GMC person and with my sales rep Ruy. My experience with Ruy was excellent as he truly is a great salesman. And prior to purchasing the Terrain I did visit other GMC dealerships and other brands but came back to Doral GMC because of Ruy. Ruy makes the purchase process painless and takes his time to answer questions and concerns. His level of professionalism is above and beyond any salesperson I dealt with during my shopping experience at different dealers. Doral GMC has an excellent and dedicated employee. I would definitely recommend Ruy and Doral GMC to anyone looking for a vehicle.

Anne Place

Nov 26, 2015

I had an appointment for the first service on my GMC.I arrived, was greeted promptly. I advised Benny that I would be waiting for the service to be completed.I job took exactly one hour as promised.

Nuri Chaves

Nov 26, 2015

My wife and I needed a second car. We went to the Miami International Auto Show in Miami Beach and fell in love with the GMC Acadia. We signed up for a test drive and chose Doral Buick GMC at the kiosk. Within minites of signing up I received a friendly call from the dealership inviting us to come in. Well to make a long story shory the staff made our dreams come true of ownership of a new 2016 GMC Acadia. The experience was fast, friendly and worth telling! Thank you Doral Buick GMC!

Rodriguez Yuniel

Nov 26, 2015

It was the best experience possible , I was treated w/ respect and like family

ltlrogi

Nov 26, 2015

I once again was pleased with the service and handling of my visit. Benny is always so nice and personal he makes sure I gat the service and it is always with a smile. Thank you Benny as always another great visit to the service department

NGomez

Nov 23, 2015

By far, the best customer service I have experienced. My sales consultant Mr. Tundidor excelled in all aspects, along with other staff and the General Manager, Mr. Dominguez.

Sergio

Nov 21, 2015

I was very satisfied with the people and service I received at Doral Buick. Though it took a while to fix the problem with my car, my service advisor kept me informed with the progress of the car. Thank you

Benito (Benny)

Nov 20, 2015

Benny always take care of my cars in the Service department. He is always willing to help and care of me as a client. Outstanding employee, simply the best dealership with the best service department.

dunield

Nov 20, 2015

Benny always take care of my cars in the Service department. He is always willing to help and care of me as a client. Outstanding employee, simply the best dealership with the best service department.

Rusela Orr

Nov 18, 2015

I am always very satisfied with the service I receive at Doral Buick.From the moment I come in, I am always helped by Benny Perera, and his attention is superb! I could not ask for more and always recommend him to my friends that own Buick or GMC cars!

Elianny

Nov 18, 2015

Me siento muy contenta con mi nuevo Buick verano. Excelente servicio y ayuda por parte del manager alex y el financiero alejandro sin dejar de mencionar el vendedor antonio que fue muy paciente y profesional. Gracias a ustedes.

Carlos Alonso

Nov 17, 2015

I had a really good experience .EveryoneWas friendly and accommodating.Marino and Ruy,you are very nice guysThank you

Jose Mendez

Nov 17, 2015

Alex was a really good salesman, o recommend him to anybody

Mariano Faget

Nov 17, 2015

It's a great dealership and their service dept is too!!

Mildred Ratcliff De Tirado/ Felix Tirado

Nov 17, 2015

Your Service guy, Alex,is a Professional. Many service companies would love to have such a quality person. He not only remembers you by name, but he really makes you feel welcomed. He treats you like a king. He is in total control of your needs and car. I have no complaints , on the contrary, kuddos for your service person. I live next to the Cadillac big sales company, and I rather drive all the way to Doral because I trust your quality service there. Dont mind waiting there because you guysexcell in making you feel at home.

Will

Nov 17, 2015

Benito took great care of me,he was very friendly and professional.I'll comeback for my vehicle next service.thanks benito we need more costumer service like yours in miami.

algcanes

Nov 15, 2015

I had taken my car to two other mechanics and the they all said to replace the struts even though i had replaced them about a year ago. Benny was very helpful and overall great guy who took care of me from start to finish.

cairo

Nov 15, 2015

HE TENIDO MUY BUENA ATENCION EN EL DEALER DE LA GMC EL AGENTE ANTONIO ME SATISFIZO TODAS MIS DUDAS SOBRE EL FUNCIONAMIENTO DEL VEHICULO Y TAMBIEN MUY BUENA ATENCION HUMANA

Gustavo Marra Alves Colombo

Nov 13, 2015

Service was fast, well done and organized. Benny took care of my car and he is just great.

Martin Rodriguez

Nov 13, 2015

Very good experience. Enjoyed the attention and now we are enjoying the car very much.

Ramset Dominguez

Nov 12, 2015

Great Customer Services. I have a great experience on all department.

Jose Cruz Ravelo

Nov 11, 2015

Much better Than others dealers, fast service . Benny is an specislist in Costumer Service

Matthew Holmes

Nov 11, 2015

it is a two hundred mile trip for me but it was well worth it --everyone was helpful and although my last visit was months ago the service manager knew me and and remembered a lot about me thank you Matt Holmes

Graciela

Nov 11, 2015

Me he sentido muy bien. Atencion profesional. Muy buen equipo de trabajo. Realmente Los recomiendo. Antonio Corcho excellente vendedor. El dealer muy limpio. Mucha educacion y buena atencion. Gracias Estoy muy contenta y satisfecha. Gracias por la atencion!!!!!

Maria B

Nov 9, 2015

Benny Perera in Service was amazing. A true professional.

redstone

Nov 9, 2015

It's always a pleasure going to Doral Buick for any issues with my car. Everybody is very attentive and polite. I always go straight to see Benny. He is the man!!!!

Yoly

Nov 7, 2015

Me han atendido desde que llege superrrr bien , muy agradecida con la atencion explicacion de cosas que anteriormente no sabia estoy super contenta con mi servicio de hoy porque todas las dudas fueron aclaradas por la persona k me atendio sin dejar de dar las gracias a la primera persona k me recibio que venia para un mantenimiento y sali con otro carro super contenta con todos. Gracias antonio y alex

Nelson Sanchez

Nov 7, 2015

This is the third car that I lease in Doral GMC, since I move from New Jersey to Florida in 2006 it has been my dealer, the professionalism of Yosmel Turdidor and the rest of the team including the finance manager Francisco Infante I haven't find in any other dealer that why I have highly recommended to family and friends.

Steve Meyer

Nov 6, 2015

Bennie at Doral Buick always provides exceptional, personalized service. I trust him to provide the best advice and service recommendations.

Yinet1969

Nov 6, 2015

Very good customer services Very good job in my Acadia GMCQuality work in my AC servicesServices Departament awesome customer servicesHe did a realy good job in My GMC Acadia im realy satisfied

Robin Romero

Nov 4, 2015

It was an amazing service. It was my first time there and Bernie helped me out. He was great and helped me in all my needs. He was patient, had a great attitude, and I really enjoyed his demeanor.

Rodolfo Alonso

Nov 4, 2015

Very good service, very friendly people, Fast in and out, nice facility

Llopiz Marga Rosa

Nov 3, 2015

YOUR SERVICE DEPT WAS VERY HELPFUL, MOSTLY YOUR MANAGER ALEXANDER. HE WAS EXTREMELY HELPFULWHAT CONCERNS ME IS THE AMOUNT OF SERVICE CALLS I HAVE HAD ON THIS VEHICLE. I HAVE ALWASY BOUGHT NEW CARS OFF THE LOT. TOYOTAS, HONDAS, MITSUBISHIS, DODGES . BUT THIS VEHICLE HAS GIVEN ME MORE PROBLEMS WITH REPAIRS THAN ANY OTHER NEW CAR I HAVE PURCHASED. IT CONCETRNS ME BECAUSE I AM ALMOST REACHING THE END OF MY WARRANTY. AND FEEL INSECURE ABOUT THE VEHICLE AND ITS RELIABILITY.

Roman Serra

Nov 2, 2015

The experience was excellent, Benny service adviser was exceptional and I have owned quite a few new vehicles, Jose the mechanic took the time to explain all the details of the repair he is also exceptional. Congratulations to management you have an excellent crew including Oscar in parts who I later went to see to purchase some parts.Thank you for been so attentive that is rare in Miami.

Velia Hernandez/Roger Fernandez

Nov 2, 2015

Mr Benny is a very helpfull person and a great guy!!

LolaB

Oct 30, 2015

I visited the Doral Buick GMC Dealership looking to lease a car for my son. Mr. Antonio Corcho welcomed my family and me and showed us all the variety of cars and programs available for easy payments.Mr. Corcho was very professional, courteous, and nice.

Ymccollister

Oct 30, 2015

I recommend Doral Buick GMC to anyone who owns a Buick or is looking for a new car. Benny Perera, my service agent, makes my service visits stress free. When I came in for service, he reviewed the upcoming 60,000 mile maintenance check, thus allowing me time to incorporate the service visit into my schedule, and my budget. From the time I scheduled my appointment to the time I left, I received VIP service. Each time I go in for service, Benny is there to answer my questions, and look after my car.

Eduardo Fuentes Belmar

Oct 29, 2015

Benny Perera took care of my Buick Enclave 2013. He did a wonderful job!!! Kind, attentive,very professional. My car couldn't have been in better hands.

Francisco Martinez

Oct 27, 2015

I have been buying and maintaining my vehicles at this place since 2003, and would never consider taking or buying them anyplace else! The Service department is exceptional, and Mr. Benny Perera, my service adviser is always a pleasure to do business with; he's helpful and mindful of my needs, and always recommends the best possible solution to my service-related needs (and he's a nice guy!).

Gonzalez Lazaro/Alex

Oct 23, 2015

Great services, prices and flexibility. Benny is great emplyee, very fair guy.

Maria Lopez

Oct 20, 2015

The service was great and helpfully , the place was very clean and comfortable

alex1114

Oct 20, 2015

A very friendly employee, work fast and let you know that he is aware of you at all time. He is very knowledgeable and fair. A for real guy, the ones, we barely see nowadays. Thank you from Alex Gonzalez.

roxana123

Oct 19, 2015

He salido muy satisfecha con el servicio y la atencion recibida, mucha profecionalidad en sus empleados, en especial el sr Benito Perera, gracias por su amabilidad. Sin duda lo he de recomendar.

Lexander

Oct 17, 2015

Es el tercer Gmc que compro en este concesionario y me siento muy contento con el trato recibido. Gracias a mi vended or Antonio Por su paciencia y amabilidad.

albury

Oct 13, 2015

BENNY WAS GREAT DURING MY RECENT VISIT TO SERVICE MY SIERRA, HE WAS ON TIME AND READY FOR ME TO ARRIVE I WOULD HIGHLY RECOMEND THIS DEALER AND BENNY TO ANYONE.ROBERTO

Jesse Matas

Oct 12, 2015

Great service from Benny Perera....always has my car ready on time and is always involved in the whole process....I recommend my friends that own GMC to visit Benny....

Tamara Jackson

Oct 12, 2015

Benny was in charge of my vehicle services. He is really friendly!

caridad

Oct 12, 2015

He salido satisfecha con el servicio brindado en el dealer,Es mi primer experiencia en un carro nuevo. gracias al vendedor Antonio corcho y al manage Alex Diaz por la ayuda brindada y la paciencia y profesionalidad.

Jessica Montesino

Oct 10, 2015

My experience was excellent because of the representative we had - Ruy Gutierrez. He was honest, caring, and truly provided in outstanding customer service! He wasn't pushy or salesy and even though we walked away to think about it, he was so incredibly kind and informative and because of him we came back the next day after many dealers we visited. We were also pleasantly surprised to see that it wasn't just outstanding customer service before or during the sell. Ruy helped us after the sell and continues to reach out if we have any issues! Congratulations to this dealership for having a person like Ruy as part of their team and staff!

Julio

Oct 10, 2015

Es mi primera experiencia en este concesionario y ha sido muy buena, muy buen trato y excelente servicio. Le recomendare a familiares y amigos este dealer y a mi vendedor antonio

Rey Guerra

Oct 8, 2015

Really excelent, very clean and luxury ambience.Very good services, cars and excelent american and cuban cofee

Andrew Huertas

Oct 5, 2015

I can say that my visit was smooth, efficient, and pleasant. It was the best treatment that I have received from any dealership.

Jorge Garcells

Oct 5, 2015

I had my appointment with Benny but he was with a customer so Chris was the person I left my car with. Very courteous, listen to all my concerns. Later, Since my car needed several things I had to leave it there for a few days. Benny called me back to tell me all the details and they did all that was necessary to the vehicle at that time. I was very please with the service. Benny is always wonderful and so was everyone else I dealt with. I am very happy with the service.

William Tejada

Oct 5, 2015

For my first service visit, I can say that I was extremely satisfied! Benny Perera assisted me with an excellent service experience. He was very polite, fast, and made me feel welcomed. He made sure to tell me of all or any services and parts I could use, but never made me feel pressured in any way about spending my money... I hate feeling pressured. You guys definitely have a quality winner service adviser in Benny!

Kenia Martinez Arrascaeta

Oct 4, 2015

Very good service. The person that assit me was efficient

Juan Gutierrez

Oct 3, 2015

Completely satisfied with the services and customer services.

MiamiEd23

Oct 1, 2015

Had an Amazing experience buying a new car at Doral Buick GMC. Everyone in the dealership made it a good pleasant process to complete. Special thanks to Alexis Gonzalez for making buying a car as easy as talking to a friend even though we had never met him before. Alexis went above and beyond his duty to make sure that me and my wife had an excellent, easy, comfortable and smooth experience buying our new vehicle. His personal touch and dedication to our needs and interests were the main reason why we chose to buy at Doral Buick GMC. Thank you Alexis !

elbuzo76

Oct 1, 2015

I had a problem with my shifter cover it was broken so i went to the doral buick dealer, my service advisor was benito perera, this guy help me out a lot ,super nice , very professional and he gave me one of the best customer service ever so i highly recommended this person at Doral buick gmc

Alex2626

Sep 30, 2015

Had to have my 2014 Buick Enclave in for service. Benito has excellent customer service skills and is an asset to the dealership. Recommend this dealer for service highly. Alejandro Morejon

Maikelperez

Sep 30, 2015

Mi vicita a este dealer fue para un cambio de aceite . Me atendio Benito Perera una excelente persona un trato maravillo una tremenda atencion la verdad que los recomiendo 100%

Joshua Aberman

Sep 29, 2015

I will only deal with Benny. He is awesome and so easy to help

Adriana Santana

Sep 28, 2015

The GMC team is always willing to go the extra mile to provide great service. Thanks Benny!

Jorge Landa

Sep 26, 2015

I have been repairing my 2008 Yukon for the last 7 years at Doral. The difference Doral has over the other dealers is Benny the Service Advisor. He goes out of his way to make sure the customer is made aware of when the car will be ready, if there is any other maintenance function needed and makes sure the customer is satisfied. He is a tremendous asset to Doral GMC.

Lisandra Rodriguez Sanchez

Sep 26, 2015

Very good service thanks GMC dealer always giving a great service and an excellent customer service thank you

Jezzelyn

Sep 26, 2015

From the initial call to going into the dealership my experience was phenomenal and I would definitely recommend this business to EVERYONE that is looking for a new car! Everyone was friendly and made you feel welcomed. It was a wonderful experience. Everyone made sure your needs were met, questions were aanswered and things were taken care of. I was floored that I walked away in a new car!!! I have horrible credit and a repo and after being turned down and spirits crushed Doral Buick gave me a chance for a new start. Literally crying it is amazing how they were able to help me and all the perks that come with your vehicle omg I love this place!

Darnell Hidalgo

Sep 25, 2015

Everybody was very nice and they took care of me right away I have no complaints they called me when my car was ready I went to pick it up and they even had washed it very good

rey

Sep 25, 2015

Mr Antonio Corcho is a really a veru good saler and I will return to keep in touch with him at GMC Doral. I have that I want .I would like to congratulate Mr Corcho

Mara

Sep 23, 2015

Benny and Manuel are very entertaining and definitely the best among I know in Doral Team.

Elvis Vazquez

Sep 22, 2015

Great Customer Service, I was impressed by the level of professional service at this dealership where all the staff genuinely showed how they valued the customer. Alex Alvarez and Amanda Parrish were excellent!I also wanted to point out the wonderful experience I had with Oscar from the parts department. Would highly recommend and the service department has definitely won my business!

camilozano

Sep 20, 2015

Had a good experience leasing a Buick Verano, no issues, quick and easy. The salesmen Antonio was very helpful in our look for our car. He showed us all th options and helped us pick what would be most affordable and best option.

Juan R

Sep 20, 2015

The experience was great. My sale mans was very kind and respectful in the entire process. He also made sure I was happy and confident about everything during the buying experience. I will buy here again

Mike L.

Sep 20, 2015

Thank you to Alexis Gonzalez and Otto Arriete for getting me into my new 2016 GMC Acadia lease at the price that I wanted without the back and forth. You guys really made the car buying experience pleasurable.

quijano

Sep 19, 2015

Hoy es mi primer dia en este concesionario y mi experiencia ha sido fantastica. Recomiendo a mi vendedor antonio por la ayuda que me brindo. Muy cortes y profedional

Guillermo Rapaport

Sep 10, 2015

Always a great experience, especially with Benny's exceptional care. I drive a distance to go to Doral Buick GMC, rather than going to dealerships that are much closer. Second experience with important repairs - 100%.

Ilgora Aguilera

Sep 8, 2015

Excellent and Fast Service, special attention in our questions

Alima

Sep 5, 2015

Service center is wonderful Clients are accommodated in a comfortable setting with TV and coffeemaker. Service rep Benny was great and did his best to get my car serviced in a reasonable time.

maria929

Sep 5, 2015

I do all of my service needs at Doral Buick GMC with Benny Perera. He is always so kind, efficient and keeps you informed of what is going on with your car. Having Car problems is not any fun but when you deal with a professional like Benny, it makes it so much pleasant. Thank you Benny.

Francisco Prieto

Sep 4, 2015

the service was impeccable and the personnel was helpful and friendly. Thanks.

Patricia Diaz

Aug 31, 2015

Our experience at the dealership was very pleasant. The salesperson was not aggresive or pushy. He let us take our time and gave us the space we needed to decide on what car we wanted.

Alfredo Vado

Aug 29, 2015

Great customer service and very knowledgeable staff. Very happy customer and will recommend to family and friends.

cedeno,vivi3

Aug 28, 2015

Primero cuando estuve en busqueda de carro fui muy bien atendido y me ayudo con mucha explicacion el senor RUY GUTIERREZ, quede muy satisfecha.Despues lleve mi carro a su primer chequeo y fui atendida por el senor BENITO PERERA de igual manera muy educado, muy eficaz y sobre todo escucho mis preguntas y me las contestaba con mucha paciencia.

A.D.

Aug 27, 2015

Ruy #1 salesperson in my book.Service Best to none, ask for Benny!

Daniela Acosta

Aug 26, 2015

Alex was very helpful with both our purchases. We returned to purchase our second vehicle because of his due diligence.

Peterjgomez

Aug 25, 2015

It was time for an oil change and I only trust my Yukon with Benny at Doral GMC. He checks everything so thoroughly and makes the experience so smooth that I wouldn't consider taking my vehicle anywhere else. Thanks again for everything Benny see ya soon

BJCG

Aug 24, 2015

My car overheated and stalled over the weekend and I brought it in first thing Monday morning to be looked at. I thought the place might be crazy on a Monday morning and I didn't even have an appointment. But, as usual Benny was there to take care of things, always friendly, professional and efficient.. He immediately asked me what the problem was and proceeded to write up the ticket. A couple hours later he called and told me the car was fixed and it was covered under the warranty. Awesome job. Thanks Benny!

Monique Novales

Aug 24, 2015

Have been servicing our 2013 Yukon at the dealership for the last 3 years. Benny Pereira, our service advisor, has been very professional. He is very knowledgeable and caring. I will definitely continue to have my vehicle serviced with him.

bjcg

Aug 24, 2015

My car overheated and stalled over the weekend and I brought it in first thing Monday morning to be looked at. I thought the place might be crazy on a Monday morning and I didn't even have an appointment. But, as usual Benny was there to take care of things, always friendly, professional and efficient.. He immediately asked me what the problem was and proceeded to write up the ticket. A couple hours later he called and told me the car was fixed and it was covered under the warranty. Awesome job. Thanks Benny!

Maggie-GMC

Aug 24, 2015

I took my car for service and was helped by Benito Perera who provided me the best customer service possible, kept me informed of the process of the service and when it was finished, Mr.Perera returned my car washed. He takes care of his customer very good.Maggie

Robert

Aug 24, 2015

I brought my 2008 Pontiac for an oil change on August 21,2015. My appointment was at 11:00. As soon as I drove into the service entrance I was met by Benny, my service advisor. From the moment we shook hands he was professional and attentive. He explained the process from beginning to end. I was treated as though I had a brand new car even though my car is 8 years old. Because of the service I received from Benny I would consider buying my next car from Doral Buick GMC.

Benjamin Caban

Aug 21, 2015

Since I purchased my vehicle i always come here to the Doral Buick. I move to another city but since they have alwaya treat me so good i take the trip. Benito the service rep is super excellent in customer service. Good job.

Oscar L. Silveira

Aug 21, 2015

Fast and excellent service !No waiting time. It was come in and Go !

Jose luis

Aug 21, 2015

Hice un lease en 2015 Yukon xl y me siento muy contento con el vehiculo. El vendedor antonio fue muy amable y profesional. Yo recomiendo este consecionario. Gracias doral Buick gmc

pedro

Aug 21, 2015

Every time I go to service center Benny Perera takes care of me real good I feel very comfortable as if I was in a family his work is very excellent I am very satisfied with the maintnence of my car and the wait time very quick and sufficient.

DaniaMaria

Aug 20, 2015

Benny was extremely helpful, very professional, willing to go the extra mile, he did not care that it was late in the afternoon, he just wanted to help me. I had just realized that I was going on a long trip for the 4th of July Holiday and I needed an Oil Change, rotation of tires and all that other good stuff. Benny asked me how far I was and said; "Come over right now, do not worry, that's what we are here for" An hour and a half later, I was a "Satisfied Customer". This is not the first time that Benny has stepped in to help, thank you for having him on your Team!!!D. Martinez

Pedro Diaz Herrera

Aug 18, 2015

My experience is always very good . The employers are very friendly , the dealer is very clean .

Lorente

Aug 18, 2015

I would like to say "Thank you Benito for your good customer service and orientation during the whole process in the first maintenance appointment for my Buick Encore , beside of keep me informed about every steps. Benito is really professional and knowledgeable. Able to clarify all my questions. I am happy because I think I made an smart choice since I bought my car.

Jose Toledo

Aug 17, 2015

Great attitude and people service from my service person Benny

mabelly

Aug 17, 2015

El servicio en el diler fue exelente, la atencion del vendedor fabulosa una experiencia para recomendar a todas mis amistades que esten interesados en comprar o cambiar su carro se los recomiendo a todos

Alberto Lopez

Aug 16, 2015

Very respectfully persons. Professional attention .

leslieregal

Aug 16, 2015

Thank you Antonio Corcho for all you help. We love our new regal! We will definitely recommend you to friends and family. Thanks so much for everything

Francisco Guerra

Aug 15, 2015

The Sales Person and the Management were very patience and courteous with us. Thank you.

Rolando Nieves

Aug 15, 2015

I have always relied on your service department and you have never let me down. My service adviser Benny has serviced my cars now over 10 years and I always look for him when I visit. He is great at setting appointments for me and treating me well. Always keeping in mind that I am a business man and do not have time to sit around. You guys are great. Keep up the good work.

Imarines

Aug 14, 2015

This type of business have a lot to do with customer care, Benny and the Doral Buick GMC team goes beyond expectations every time that I walk in and do my SUV services. They make me feel as a family member. For this and so many other reasons is why I highly recommend you to come, and experiment what it feels being part of this family...

Jova

Aug 14, 2015

Muy contenta con mi Buick Encore 2015. Es mi primera experiencia con Buick y yo lo recommends. Mucho confort y segura dad. Gracias Doral Por set tan profesionales y ambles. Gracias Antonio y alex

Ivette Duarte

Aug 13, 2015

I took my car in for routine maintenance (got the appt. the same day!) and it was fast, efficient and very courteous! Amanda was my tech!

Milton Zuniga

Aug 13, 2015

The service was punctual and the vehicle done right the first time. I would recommend Doral's service to anyone who wants quality service.

Albert m

Aug 12, 2015

I have owned various vehicles which I have always taken to Doral GMC/BUICK for service. From my wife's GMC Acadia to my Buick Regal, we have always taken it to there. Benny Perera is the man when it comes to service. He is knowledgeable, professional and a pleasure to deal with. He is a STAR when it comes to customer service. Just last week I took my vehicle and I didn't have an appointment. It was making a noise and I was concerned. He took care of me immediately. Got me a shuttle to take me to work, and even went the extra mile to pick me up personally at work at 6pm. The shuttle driver had already gone home but Benny goes the extra mile and takes care of his customers. He picked me up and drove me back to the dealership to pick up my car. Thanks Benny!!! We need more people like Benny in Service.

Albert M

Aug 12, 2015

I have owned various vehicles which I have always taken to Doral GMC/BUICK for service. From my wife's GMC Acadia to my Buick Regal, we have always taken it to there. Benny Perera is the man when it comes to service. He is knowledgeable, professional and a pleasure to deal with. He is a STAR when it comes to customer service. Just last week I took my vehicle and I didn't have an appointment. It was making a noise and I was concerned. He took care of me immediately. Got me a shuttle to take me to work, and even went the extra mile to pick me up personally at work at 6pm. The shuttle driver had already gone home but Benny goes the extra mile and takes care of his customers. He picked me up and drove me back to the dealership to pick up my car. Thanks Benny!!! We need more people like Benny in Service.

isolina0825

Aug 12, 2015

I had to take my 2013 Buick Lacrosse because the engine light was on, Benny Perera took care of me ( I did not have an appointment) and it was quick. Great serviceIsolina Santiago

Jose Hernandez

Aug 11, 2015

We always have our cars serviced atDoral Buick. Our service advisor, Benny, is the best. Always so courteous, knowledgeable, and treats you like a member of the family. Best of the best, quality service,Jose Hernandez

Nina Williams

Aug 11, 2015

As soon as I drove into the service area, I was promptly greeted with a smile and was directed to the attendant, with whom I set up my appointment. Benny was amazing from beginning to end! He kept me informed on the status of my vehicle, let me know what pricing was, checked back with me before I had to find him and made sure all my questions were answered before I left. I absolutely love this location and is the only one I will bring my Acadia to!

Marleivys Romero

Aug 10, 2015

I had a great experiences , and the sales person did a wonderful job

Rene Clavareza

Aug 10, 2015

The service rep, BENNY, for sure, over exceeded our expectations. He is well dedicated, knowledgeable and cordial treatment with customers.

CHIMED

Aug 10, 2015

My GMC Acadia was over heating so I took it to the dealer for service. It was the first time I dealt with Benito Perera and I was pleasantly surprised. He provided EXCELLENT customer service. Mr. Perera was extremely helpful and sensitive to my needs. The dealer should reward an employee like him because nowadays customer service does not exist. In my opinion, Mr. Perera is a rare gem and he should be valued for his expertise and EXCEPTIONAL customer service.

Gaspar Zas

Aug 8, 2015

Beny Perera. Service Adviser and Jose mechanic at the shop are doing a terrific work in my car. Even the high cost paid for it is worthy. My confidence and trust for these two employees are great.

Happy Family

Aug 7, 2015

Antonio Corcho helped us find the right SUV for our budget and preferences. He was very courteous at all times and very informative. I felt the professional way he presented himself allowed us to trust our car buying experience without any doubts. My wife and I were very satisfied withbhis help and happy with our new car. Thanks Antonio for helping us have a stress-free experience. Keep up the good work!

Jose

Aug 7, 2015

Every time that I take my 2010 GMC Terrain Mr. Perera had been the most helpful and knowledgeable Service Advisor. He is always aware of how to provide a great service and apologizing for any inconviniences. Dealership must be proud of having such a great employee at our service.

Vivi

Aug 7, 2015

"Big Red" (this is what I call my New Buick Enclave) was leased in 2014. This was my first brand new car and first lease. I would have to say honestly, the transition into a new car was an good experience with Doral Buick. They were up front and patient with my needs. I did my research prior to getting to Doral Buick, and these group of workers were friendly, warm and courtesy compared to three other dealerships I visited. My concept of a car salesman has changed. I used to believe that car salesmans were the worse profession to deal with as far as obtaining the car that you want, at a reasonable, affordable price. Doral Buick, in my opinion, has made a place to buy a car, get friend timely service and have a family oriented atmosphere the best place to buy a car. Thank you Doral Buick GMC for giving me and my family peace of mind with you reliable cars, service and sales. Your service department is amazing. Benny, Amanda, and Alejandro are the heart of the Buick dealership. The painless ease of having maintenance/service done on your car with a smile and a concern for wellbeing makes you feel like part of the family. Thank you again. I am a registered nurse working 50-60 hours weekly. I don't have any time to spare. Doral Buick makes it easy. If anyone is thinking of buying new car, this is the place to be!

Simon

Aug 7, 2015

Been taking my Pontiac and Saturn for years at this Dealership. It is like going home for me. The coffee is great. Mr. Benny Perera gives exceptional service and I ask for him everytime I go there. Very professional indeed.

Manuel Ramirez

Aug 6, 2015

Excellent service and turn around speed, I would like to recommend Benny Perera for the personal treatment and service that he gives his customers. He is an asset to Doral Buick

Roger De La Rosa

Aug 6, 2015

Thanks to Benny and Amanda for taking car of me and my Acadia's A/C issue quickly and efficiently!

alynfernandez6

Aug 5, 2015

Great service advisor Benito Perera, he goes above and beyond and is very professional. I highly recommend this dealer and this service advisor. Benito is excellent.

paulgarcia

Aug 5, 2015

I have taken my 2013 GMC Terrain to be serviced at Doral Buick GMC and I've been lucky to be helped by Mr. Perera.He was very courteous, professional and eager to help. I am very happy with the excellent service this dealership provides and I'm also planning to buy a new car at this location soon.

Sonia Colon

Aug 4, 2015

I have been taking my cars for service at Doral GMC Buick for over 10 years. A great staff who listen to the customers needs and always provides helpful assistance.

Maggie

Aug 4, 2015

I bought my Buick Enclave in Nov 2014 and have taken my SUV in for the usual oil & filter change twice. I had the good fortune of being attended by Benny. Benny is extremely courteous and concerned about his customers. He does not like having customers wait and ensures that he provides top service. It was a pleasure dealing with Benny. He instills trust and friendship. I recommend him highly!

Yamile Alvarez

Aug 3, 2015

The service was great. I absolutely love it. Everything was informed to me and the staff was great specially Alexis Gonzales. He was great.

SOCO

Aug 3, 2015

Benny (Benito) Perera is always a professional and more important, consistent with his actions. He is there as an advocate for the customer. I have been taking my cars for service at this dealership for over 10 years. My first SUV was a GMC Envoy, My 2nd car is not a Buick or GMC, make but because I purchased it with this dealership, I would not take it anywhere else for service.

Daniel Roca

Aug 1, 2015

The service representative was excellent but unfortunately the dealership did not have the pieces in stock to fix the recall my gmc truck has

Mildred Garcia

Jul 31, 2015

Rui was very professional! Office atmosphere is great!

Lgm4

Jul 31, 2015

Benny (Benito) Perera was extremely professional, courteous, resourceful, and friendly. I was very happy with the service that I received. Not only was he resourceful, but very knowledgeable. Benny Perera truly was a very good serviceman, willing to lend an open hand. Thank you Benny!!!!

Carlos Gonzalez

Jul 30, 2015

Very informative , excellent customer service and great knowledge of the car and it's features .

Maria Hernandez

Jul 30, 2015

You have a great asset in your company, and his name is Benny in the Service Department. He is professional, helpful, honest and a hard worker. He "cares" about the customer, something very hard to find today. he deserves for the company to give him a special recognition, because you are very lucky to have an employee like Benny. Thank you for the great service!!Maria Hernandez

Pedro Dove

Jul 30, 2015

With no appointment, Benny, from the Service Department saw me right away for my car's oil change. He's very helpful and extremely friendly. I've been taking my car to Doral GMC for quite sometime, with no complains whatsoever. I highly recommend them.

Anya T

Jul 30, 2015

This is my 2nd car from the dealership ;Really made the car buying experience comfortable and ultimately the reason why I came back ....No pressure and this was a wonderful experience!

JAcevedo

Jul 30, 2015

I want to thank Doral Buik GMC Service Department, specially to Benny Perera the best Service Advisor and Alex, the Manager. Benny and Alex were truly professionals.

Yahumara

Jul 29, 2015

Benny Perera treated me very nice, polite..He did an excellent job with my car, fast and efficient. I left GMC doral dealer very pleased! Thanks Benny!

Bertha7143

Jul 28, 2015

I already own a lease from here and now we have a new 2015 this year great service. I went with my kids and the kids had fun and there was a play area for them too.

Terrain

Jul 27, 2015

I have been going to this dealership for many years, and the main reason why I return is the excellent attention I always receive from Benny the service advisor. He is always courteous, good listener and efficient. Furthermore, I have observed he is like that with everyone.You are lucky to have him in your staff!

Martinez/Kendall

Jul 24, 2015

I want to say thanks to Doral Buik GMC Service Department, specially to Benny Perera, who works as a Service Advisor at that place. I had to take my Pontiac Vibe to a GM dealer for an air bag safety recall. Mr. Perera took care of me in a courteous and professional way, not only with the inspection and repair of my car but when he knew that I had to take the public transportation to return to my house, he expedited the service and in a short time I had my car ready to go. This kind of service is the one that make businesses strong.Many thanks to him and to the others employees that came to me at the waiting room offering their help. Raul Martinez / Kendall

Anya Thornberry

Jul 23, 2015

This is my 2nd purchase from Doral Buick GMC.I am always happy with the staff and individual attention they give all their customers! Wonderful staff and wonderful service !

Happy Customer

Jul 20, 2015

Compre un GMC terrain en este dealer y recivi la ayuda de Antonio Corcho y Ruy Gutierrez me encanto muy profecionales, me ayudaron en todo y me diberti mucho, esperiencia fue fantastica. Gracias muchachos por su profecionalismo.

Stephen Meyer

Jul 19, 2015

Excellent, fast, and friendly service from Benny Perera. Diligently takes care of his customers.

Luifergonfer

Jul 19, 2015

Antonio was extremely helpful knowledgable and friendly. I am definitely referring friends and family to him and would recommend to anyone to go see him. Amazing overall experience.

Maglio Montiel

Jul 17, 2015

Benny, thank you for all your help. I had no appointment on a busy Saturday morning and a broken outside handle on my truck. I could not get in and thanks to Benny it was a blink of an eye before I was our of the shop. Very satisfied.

Denise

Jul 15, 2015

This was my 2nd and LAST time leasing a vehicle from this dealer. On 6/10/15 I leased a vehicle. Immediately I was inundated with emails from both the salesman(Antonio Corcho) and general manager(Juan Dominguez) wanting me to post my experience with their dealership!! Yet, when an issue came up with my new car on 7/2/15 I can't get a callback for even a courtesy email from either one of these two. To add insult to injury...I have gotten 2emails from Mr.Corcho asking when I am planning on turning in my lease!!! (Hellllooo I just turned in my first lease 6/10 and took out a 2nd one) Once you leaver their lot , you are on your own!! I called GM motors (866)636-2273 and filed a complaint.

Yvonne and Ulrich

Jul 15, 2015

Showed up without appointment with faulty air conditioner under warranty.. After we explained we were travelling they went the extra mile. Thank you Benny Perera and team for taking such great care of us. We felt like royalty. Very impressed with the attitude. We were constantly kept in the know as to what was happening to the car while enjoying the comfort of the customer lounge.

isolina0825

Jul 14, 2015

I took my car with a problem and spoke to Benny Perera, he looked into the matter, explained it well to me, and the car was fixed.He is very customer oriented, very knowledged and knows how to explain things and make the customer feel great about going to Doral Buick.I will not go to any other place but Doral Buick.Excelent customer service, thanks BennyIsolina Santiago2013 Buik Lacross

NIDS

Jul 13, 2015

Took the car in for a simple Oil change and tire rotation and I was treated like if I was having major repair work which comes with a large repair bill. Benito is a great Service Rep to have handling your vehicle...... Thank you......

Fishraid01

Jul 11, 2015

Thank You Benni, you saved me today, I had my passenger door handle broken, my wife is expecting a baby and was really hard for me and her getting her in the car, with no appointment and because of the nature of the repair on a Saturday your were able to get the repair done and not only that but, got some car detailing to a sparkling shine. Thank you once again. Maglio Montiel

linac2037

Jul 11, 2015

The AC in the car was broken, called in and quickly got appointment. The work was fast even when they needed to order a replacement part.They also performed some recall work.

SteveM

Jul 8, 2015

Brought the car in for unscheduled service at lunchtime and Benny was able to have it taken care of completely during my lunch hour! He always goes out of his way to provide the best service in the shortest possible time.

JMedina

Jul 7, 2015

I purchased my Acadia in 2013 and ever since I have been taking my car in for service with Benny. I cannot complain about any of the service experience since this employee has made my servce appointments very easy. Servicing your car is not usually an enjoyable experience but Benny really tries to make it as enjoyable as possible for his customers.

Donald Wardy

Jul 5, 2015

My service adviser Benny was outstanding. I have taken many cars to different service centers like Nissan, toyota, GMC, Chevy, etc.. Benny by far was the BEST in making a effort to attention to detail and he truly cars if you are happy.. When i was done with my servicei told benny you make me want to come BACK to the retailer vs small mechanic.. I rather spend the money with you, then somwhere else.. Thats the trust he made me feelThank you

Early Fleming

Jul 5, 2015

Coming to Doral Buick Service Dept.for Service was the best service that I haved ever recieved out of all my experiences dealing with car servicing..The person who assisted us was the most professonalist person whom we ever came in contact with..Not only was he busy assisting another customer but he eagerly worked faster to assist us and was kind enough to offer us seating in his work space while he finish up with the customer on the phone, which the other person completely ignored us texting on a cell phone..Mr. Benny Perera should be recognized for his professionalism for his outstandinging performance in your Department..

Juan Franco

Jul 5, 2015

All people are very respectful, friendly and do their best to solve your problems.My case was a warning message on the screen of my GMC, a friend (who has a Honda) came with me and noticed that there was much less customers waiting for repairs than his dealership. I told him that's because of the quality of GMC and the speed and quality of service.

Olema

Jul 5, 2015

Antonio Corcho was very kind and patient with me. He explained everything about the car I was about to buy and even let me try two different models by my request so I could decide which one I liked the most.

Michael Planas

Jul 4, 2015

Benny Pereria provided exceptional service. He is the only reason why I do business at Doral Buick!! He took the time to explain and answered all my questions. This guy is the most trustworthy person in the entire car business.

Pablo Diaz

Jul 4, 2015

Even though the work took a little longer than expected with the long wait from the warranty company - phone hold for 30 minutes- everything was done to my satisfaction. Service Writer Amanda did a really good job keeping me informed and getting the job done right the first time.

Sandra Rueda Herran

Jul 4, 2015

Antonio was able to provide me with the best deal I could find for the car that I wanted, his professionalism, knowledge, availability and patience in explaining all the options I had for my lease made me have the confidence to go and close the deal with him with my eyes closed.I have a pretty busy schedule and knowing that I was able to work on the deal not only over the phone with him but also online thru emails and the website is a big plus for Doral Buick GMC, Congratulations on that.Definitely, this will be my one and only stop for my cars from now on and will recommend Doral Buick GMC and Antonio to friends and family.

Diamilet1274

Jul 4, 2015

Muy buen trato y servicio sobre todas las cosas la atencion de Benito Perera,muy profecional en su trabajo,me cabe resaltar que sin saber llegue sin Appointments y no me dejo ir,me atendio con un trato exelente

Guillermo Rapaport

Jul 1, 2015

Excellent Service! Benny Perera, Service Manager, is the best I have seen. He is conscientious, knowledgeable, and has excellent communications skills (never out of touch). I highly recommend Doral Buick GMC for all your service needs.

Alex Fernandez

Jun 30, 2015

Like usual Benny Perera took care of me in a professional manner. My CAR Was Taken care of and Benny kept me up to date with all of my trucks needs as it needed a bunch of stuff done to it.

Ulrichel Pena

Jun 30, 2015

Benny was great very knowledgable and great customer service.

Mar

Jun 30, 2015

The staff was nice and tried their best to get me the best offer. They work with my credit and my needs to achieve my expectations.

Patricia Rueda

Jun 30, 2015

This was my first time buying/leasing a GMC and i love it. Antonio Corcho gave us the best deal, service and attention during this visit.Thank you Antonio for all your assistance and support.

Alexis Gonzalez

Jun 29, 2015

very happy with the treatment, definitely i will visit agein

Daniel Rimada

Jun 29, 2015

I don't let just anyone tend to my automotive needs, there is a very clear reason why I choose to always service my car at Doral Buick GMC. It's not only the above and beyond service they provide, but the ways in which they cater to you. They treat you like royalty. Their service to my car and myself is what makes this Service Department and Dealership stand above all the rest. By experience, I can tell you this is a dealership you can TRUST. The Service Department is accompanied by three of the finest servicemen (and woman) that have ever attended me. LOOK FOR AMANDA, BENNY AND HENRY!!!!! The communication these three have is outstanding, they are the definition of a TEAM.

Esther

Jun 28, 2015

Staff was very helpful and worked to fix the problems with my car.

Cristy

Jun 27, 2015

Just want to mention that we are so please with the excellent service that Antonio corcho has provide us with our car. He always answer the phone when we call. He is always available for us. Take his time to explain with details very patiently.

firenze001

Jun 27, 2015

Antonio Corcho is a great salesman. He is experienced and he gave me the best car option. He provided me with excellent service. I will recommend him to all my friends.

willyr

Jun 27, 2015

The service was excellent! The timeliness was superb. Benny Perera, the Service Manager treated me like family and had excellent communication skills (called and responded every time). It was possibly the best service I have ever received after 40+ years of driving cars. Can't say enough of my satisfaction!

Carbuf1

Jun 24, 2015

I recommend this dealer for the great service they provide, they make sure all your problems are explained and fix at a timely manner. Benito is a great person he made sure I was informed at all times of the problems with my truck.

Chris Thormo

Jun 23, 2015

The Service department and Customer Service personnel were outstanding, they explained the problem with my vehicle and made sure I was inform at all times of the process and repairs. The vehicle was return to me with the problem fix. One of the things that I was very impress was that they went out of their way to help me, I was visiting the area for business wen my truck broke down, I was actually stranded about 75 miles from my home. The dealership that I normally use had my vehicle in for the same concern two days prior and claimed that they fix the issue.

Erick Poveda

Jun 23, 2015

Service rep. Is helpful with what I needed and I was in and out in no time.

Gloria Rodriguez

Jun 23, 2015

Benny is always so sweet and considerate. He truly makes me feel I'm important to him. Always keeps me posted on the progress of my vehicle repair and tries his best to move the process along.

Froilan R Deya

Jun 22, 2015

Anything i do in the service department at Doral Buick GMC its always a pleasure. Benny is always like family and he can always arrange my car needs based on my schedule.

Miguel Mojica Leyva

Jun 22, 2015

My experience was good in the dealer y will recommend it to my friends and family

Yady2512

Jun 21, 2015

I visited this dealer this Friday for first time, I bought my Buick in another dealer where I used to do its maintenance but there I never received a good attention and the quality of the service that my car received was always the worst; this time I went to Doral Buick and GMC Dealer and I was attended by Benny Perera, I'm very grateful and pleased with his service, he was very polite and professional. I hardly recommend this dealer and Benny's service.

Eduardo Salazar

Jun 19, 2015

Had a Great experience at this dealer. Everyone was nice, Helpful, and very knowledgeable about their cars. Makes you comfortable to buy a car knowing that everyone that helped me drove a Buick

caridadm

Jun 18, 2015

I do recommend this dealer for great service,, This is my first time here, my service advisor is a customer service oriented. Very nice person

Roberto Castellanos

Jun 17, 2015

this service experience was much better than the last time I had my car serviced. the advisor, through the entire experience were perfect.

Rafael Palacios

Jun 15, 2015

Dropped of the vehicle, I had not been there in a while since I sold my Denali. Benny was very courteous, called me after the vehicle was inspected and had the vehicle for me by the promised time.

Mrs.L

Jun 13, 2015

Very inviting qtmosphere.Dealer was very clean. The oil change only took less than an hour Professional care and excellent customer service.I would recommend this dealer.I would buy or lease a car from this dealer again.

305SCM

Jun 12, 2015

I have owned my GMC for several years now and have had the pleasure of having Benny Perera assist me with my service needs. Benny has always pleasure, professional and punctual.

Carol

Jun 10, 2015

It was a pleasure to work with Doral GMC especially with Ruy Gutierrez (Advisor) in getting my new car. Pleasant experience and they are willing to work with you to get what you need, Thank you.

Alain Yanes

Jun 8, 2015

My service person was very knowledgable and professional. He told me how long it would take and he was spot on. I would definitely recommend him to anyone.

Clementine Clinch

Jun 8, 2015

Sorry about the delay in my response. Henry is the epitome of perfect customer service. He greeted me with a small, introduced himself and inquired about why I was there. Once I gave my name, he immediately knew I had an appointment for an oil change. I thought that was great. He also came back intermittently to inform me about the status of my service. Job well done!!

Vivian Penichet

Jun 8, 2015

Eddy the salesman was very pleasant and professional. He worked very hard to make the deal happen.Thank you

Roger De La Rosa

Jun 5, 2015

I left my 2011 Acadia for an issue with the Power Steering and Oil Change. As always, I made an appointment with Benny Perera. TIP: ALWAYS SEE BENNY. He's always been professional, courteous and thorough when I deal with him. I received the car back at at the time promised, as good as new. Really, what more can you ask for from a Service Department. Doral GMC is lucky to have a Service Advisor like Benny.

Wendy Gonzalez

Jun 5, 2015

Bennie is an excellent adviser. Very professional and am always pleased with the service he provides.

alynfernandez6

Jun 5, 2015

Benny was quick, efficient and courteous. He was on his A game and did every thing he could to help me out with my issues. I was very impressed.

Buick 2015

Jun 4, 2015

I know this dealer for about 6 years and find it very convenient because is close from my work place, but the main reason is that the service is Grade AAA+ , All staff is nice and friendly , they treat you like a family or best friend relation, Also they always give me a free advice for saving money and keep my car in perfect conditions, For me this valuable relation is the key difference, I do recommend you to become part of this Great Dealer Family. !!!

Enclave 2015

Jun 4, 2015

I know this dealer for about 6 years and find it very convenient because is close from my work place, but the main reason is that the service is Grade AAA+ , All staff is nice and friendly , they treat you like a family or best friend relation, Also they always give me a free advice for saving money and keep my car in perfect conditions, For me this valuable relation is the key difference, I do recommend you to become part of this Great Dealer Family. !!!

Francisco Prieto

Jun 3, 2015

no complains. Mr. Benny Perera is very professional at this job. Thank you.

Julio Naranjo

Jun 3, 2015

Very good service and I'm very happy with the purchase

Luis riera

Jun 2, 2015

Hemos tenido una exelente atencion desde k llegamos, nos explico todo con mucho detalle, todas las preguntas k les hicimos fueron contestadas muy bien.es un super vendedor. Yo recomiendo este concesionario y al venedor antonio corcho. Muy contenta con mi 2015 gmc terrain

Benito Perera

Jun 1, 2015

I always take my 2013 Enclave to Doral Buick GMC for service because it is a great Service Center. The installations are great and will make you feel comfortable while you wait. Great crew as well.

D.Rimada

Jun 1, 2015

I don't let just anyone tend to my automotive needs, there is a very clear reason why I choose to always service my car at Doral Buick GMC. It's not only the above and beyond service they provide, but the ways in which they cater to you. They treat you like royalty. Their service to my car and myself is what makes this Service Department and Dealership stand above all the rest. By experience, I can tell you this is a dealership you can TRUST. The Service Department is accompanied by three of the finest servicemen (and woman) that have ever attended me. LOOK FOR AMANDA, BENNY AND HENRY!!!!! The communication these three have is outstanding, they are the definition of a TEAM. As busy as they were, they continue to amaze me in finding ways to provide the best service in Miami, see for yourself!!!!!!

DannyRimada

Jun 1, 2015

I don't let just anyone tend to my automotive needs, there is a very clear reason why I choose to always service my car at Doral Buick GMC. It's not only the above and beyond service they provide, but the ways in which they cater to you. They treat you like royalty. Their service to my car and myself is what makes this Service Department and Dealership stand above all the rest. By experience, I can tell you this is a dealership you can TRUST. The Service Department is accompanied by three of the finest servicemen (and woman) that have ever attended me. LOOK FOR AMANDA, BENNY AND HENRY!!!!! The communication these three have is outstanding, they are the definition of a TEAM. As busy as they were, they continue to amaze me in finding ways to provide the best service in Miami, see for yourself!!!!!!

alexismonterrey1318

May 31, 2015

I always take my 2013 Enclave to Doral Buick GMC for service because it is a great Service Center. The installations are great and will make you feel comfortable while you wait. Great crew as well.

Edgar Osorio

May 30, 2015

Very good, people friendly, good attention, fast service, clean location and comfortable

lourdes5568

May 30, 2015

Benny made my first experience at this dealer very easy and he was very knowledgeable and friendly. He made my first experience so easy that I will be servicing my Saturn with him every time I need to service it. Thanks again and keep up the great work.

quiroz

May 29, 2015

I am very happy with my Buick encore. Thank you yosmel for been always the best at what you do and Benny in service is always great. Super excited with my new ride and I can't wait to see you guys in the future. Is always great to do business with you.

Rxx007

May 29, 2015

I need to say that my recent experience at your dealership with superb! Your servce advisor benny periera went beyond the call of duty! Benny has superb customer service skills and a joy to deal with . I can honestly say that i would not be going back to your dealership and service dept if it wasnt for benny being there to take care of me and my family! Thanks once again benny ! Your the BEST! Fernando

Ileana Iviricu

May 27, 2015

Excellent Customer Service. Very Professional personnel .

Rene Clavareza

May 26, 2015

Excellent customer service and repairs Great dealershipgood location

yasnai21

May 21, 2015

Benny took care of me as always but this time it was not my regular maintenance but my air conditioner was not blowing cold air. Took it in and found out the condenser had to be changed however when taken to the mechanic I also found out the compressor had to be replaced at well. Between the help of Benny, Henry and Alexander they were able to help me out with the parts and pricing so I would be able to better afford the unexpected repairs. I would always be grateful of what they did and would never forget the situation which went from sour into a very positive experience. Even the driver was really nice at picking me up and dropping me off at my job location while repairs where done. If you own a Buick or GMC don't go anywhere else but Doral GMC, you won't regret it.

Juan Sueyro

May 20, 2015

Love the car but had to go to service 3 times in 6 months and for my that's a lot being a certified used car

Yoel Rodriguez Cabrera

May 20, 2015

The best experience buying a car, thanks so much. I have recommended to my friends. GOOD DEAL.

Marialina Paredes

May 18, 2015

Is a beautiful car and your service is great. Buying process is very fas, the facilities is amassing.

Rene Parlade

May 18, 2015

Recall service was fast and efficient. However to have the sensor for tire air checked costs $115.00.The paint on the roof is fading, the alloy rims paint are chipping, the inside roof upholstery back and front had to have it fixed.

buick2010

May 18, 2015

My experience at Buick Doral Service has been nothing but great. Thank you Benito for your excellent customer service and your professionalism. It would be nice to have this great customer service every where I go.

Encore2014

May 18, 2015

Just a simple thank you and an acknowledgement for good customer service. I was having a bit of a problem with my back doors. ( unable to open them from the inside)I called and was pleased with the positive energy received by Doral Buick wanting to solve my situation.I spoke to Sergio in part and he was super helpful and did his best, I also spoke to Mr. Perrera and he finally resolved my lock mishap, Thanks to the customer service and positive energy I saved my self a trip on gas and no loss in work time. I am a very pleased as well as a happy customer once again with Doral Buick. Keep up the Fantastic vibe.

Best Dealer

May 17, 2015

Buying a new GMC from this dealership was the best experience ever for me and my husband. They all are very helpful and professional people. I truly recommend this place for anyone who need a car.

Teresa Socarras

May 17, 2015

My experience was the best, Starting with the cars i loved them all and the attention i received was incledible the GM work with the salesman and the sales manager to give me the best price... i truly recommend this dealership for your future purchase.

Thomas Alvarez

May 15, 2015

service personnel are very friendly and always willing to help you.

anaelvys

May 15, 2015

Today I visit Doral-Buick -GMC Dealer to Service my Acadia-GMC and Mr. Benny Perera was my Services Advisor, He was excellent, very Professional, and very Fast. I didn't have appointment and he was able to get my car ready in an hour. Benny you are amazing I will be back with you always. Thank You so much!!!

mio n george

May 14, 2015

THANK YOU FOR MAKING THE IDEA OF PURCHASING A BUICK A REALITY!!!!!THANK YOU FOR YOUR ASSISTANCE IN HELPING ME DRIVE OUT OF THE LOT IN MY NEW 2015 BUICK, VERANO!!!!

Anabella Ebinger, Humberto Bigotes

May 13, 2015

Benny is a great guy to work with, always helpful and cordial.My Terrain had extensive repair but was covered for free by my warranty. No games played by the dealership, just straightforward.Excellent SERVICE!

Victor Rodriguez

May 13, 2015

Service attendant was very helpful and professional.

Ericka Acevedo

May 12, 2015

my experience was great and everything was smooth and fast

Ozzie1967

May 12, 2015

Yesterday I visit Doral-Buick -GMC Dealer to Service my Buick Enclave Mr. Benny Perera was my Services Advisor and it was amazing very Professional and very Fast Benny you are amazing I will be back with you for Ever Thank You for the opportunity Osvaldo Martinez

Carmelo & Rosa

May 11, 2015

My overall experience at Doral Buick GMC was exceptional. Right when I walked in I was greeted by Ruy Gutierrez who presented himself as my sales consultant, his product knowledge and level of customer service surpassed my expectations he is truly a master of his craft and went above and beyond the call of duty to make sure I left completely satisfied. I would highly recommend anyone looking to purchase a new vehicle to go by and visit the dealer and ask for Ruy Gutierrez and Jairo Acevedo Finance Manager.Also, I wanted to take a moment to express my gratitude to Mr. Juan Dominguez, General Manager Doral Buick GMC for his dedication and high professionalism with your company. I am very satisfied with his efficient and courteous way he has always treated me.This is my fourth (for my parents) car and I keep coming back to my Doral GMC Buick family; because of the dealer's outstanding personnel and service professional staff: Mr. Juan Dominguez - General Manager, Ruy Gutierrez Sales Consultant and Jairo Acevedo Finance Manager.For this reason I highly recommend friends and family to visit Doral GMC Buick dealers.Best regards,Carmelo & Rosa S.Note: Mr. Juan Dominguez, General Manager of Doral GMC, took enough time to thoroughly understand all my parents needs.

Monique Novales

May 11, 2015

My experience at the dealership is always great. It all starts when arriving for service and greeted by Benny Perera. He is always courteous and caring and very professional. He tries to make your wait as painless as possible. If you are waiting for your vehicle he makes sure he checks with you from time to time and let you know how much longer it will take. The waiting room is spotless, coffee, tea or water is available. TV and plenty of reading material. Could be a little more to read in English. Other than that no complaints.

Martica1

May 9, 2015

Manuel the salesman is a great one. He has great knowledge of his business and a very good customer service. I recommend him and also the Dealer.

Alesur

May 8, 2015

The attention I receive from Benny is consistently excellent. As long as he is member of the Doral Buick,GMC, I will continue to service my vehicles there and recommend my friends. Thank you Benny!

Mike

May 8, 2015

Excellent!! Benny was on top of his game. Going above and beyond. He kept me updated the time my car was in service. I will definitely deal with him in the near future. Thank you!!

Alesur

May 8, 2015

I am always extremely satisfied with the attention and service I receive from Benny Perera. I always recommend him to my friends! Thank you again, Benny!

Ficocpa

May 8, 2015

Benny was great, did everything as promised & always kept me abreast of the progress. Will definitely deal with him in the future! Thank you Benny!

msauleda22

May 8, 2015

Excellent!!Benny was on top of his game. Going above and beyond. He kept me updated the time my car was in service. I will definitely deal with him in the near future. Thank you!!

Alex Frades

May 6, 2015

I was very pleased with the overall experience! They informed me if everything that needed to be done.

Donna Bayne

May 6, 2015

Benny in your service department is the nicest and most caring person. He has always taken really good care of us.

Caridad Gonzalez

May 5, 2015

Great experience great team work. Fast service . Great personnel and quality.

Jorge More

May 5, 2015

Yosmel Tundidor is an excellent sales consultant.He explained at detail everything relative to the car and Dealership.Showed me Service.Parts ect I will recomend my friends to go see Yosmel to buy a GMC or Buick as well.

Carmen Vale

May 2, 2015

This is my second lease with GMC Doral. I was very pleased with the attention i had. The staff at Doral GMC are very attentive, but my sales rep Yosvany Larralde was the best! He helped me get what i needed and made sure i left completely satisfied. Thank you GMC.

Duny Gomez

May 2, 2015

The service was great I took 2014 Buick Enclave for oil change and tire rotation, the employees were friendly and professional :) the waiting time was a little too much but overall I'm happy

thirdalmgal

May 2, 2015

Had excellent service by Benny from start to finish. First service trip I actually enjoyed. Wonderful lounge provided for customers waiting for their car. Thank you!

Francisco Ponce

May 1, 2015

great experience. nice set up. was there in and out and they handled my needs

Miguel Serrano

May 1, 2015

the purchase was straight forward process. And even tough the lease contract was first printed with 10.000 miles Grayson and Jairo Acevedo were quick to amend and correct per the negotiated 12.000 miles.So what I like about the purchase was the haggle free and straight forward negotiations with no tricks or pressure. All the people involved in the process were courteous and professional. My only suggestion would be that once the car is ready the sales rep does a detailed walkthrough of how the car works and its various knobs and gadgets.

nirsa dominguez

May 1, 2015

I had an excellent service by Benito. He review my car and explain to me carefully the problem. My car was service fast. I am really happy with the service I received, not only Benny but Carlos Rodriguez as well. Thank you guys for your help.

Idalys Santos

Apr 30, 2015

I was helped by Benny Perera He was at my beck and call. I could call at any Time and he would answer. He was extremely pleasant and helpful with with all my questions. It was a real pleasure to be there and it was great to receive a five star treatment

Pedro Diaz Herrera

Apr 29, 2015

My experience is very nice ,very good service , very good attention from the employers .

Becerra

Apr 28, 2015

Hace unos dias tuve que llevar mi auto PONTIAC SOLSTICE a este Dealer y fui atendido por Benny Perera, un tratamiento de lujo, llegue casi al cerrar y aun asi me atendio y dio solucion a mi problema, agradezco su preocupacion y recomiendo este sitio, personas como Benny son las que harian falta en cualquier lugar de atencion al cliente, gracias saludosRicardo Becerra

Cjimenez1181

Apr 28, 2015

Super fast transaction and superb service! I came in to either keep my current lease or get a new car. I got the new model of my old car at an even cheaper price! Super happy with the service and arrangements!

Zaskia & Karen

Apr 28, 2015

I had a Excellent Service by Benny, really help me and answer all my questions.will bring my car back if i have any issues or need other services.

Karina Aguilar

Apr 25, 2015

BENY,IS SO VERY CUSTOMER SERVICES,FRIENDLY AND THE ATENTION IS VERY QUIKLY

Jose Cruz Ravelo

Apr 24, 2015

They are really so professional counseling and selling. They help when you are decided to buy a new car. I thank them for helping me . Yosmel was exceptional

Olvido Menir

Apr 24, 2015

I would like to thank Benny Perera for his time and kindness...a true customer oriented gentleman.

Steve

Apr 24, 2015

Always get excellent service and support from Benny Perera.

Mike Planas

Apr 23, 2015

Benny Perreira is the reason why I service my Buick Enclave in Doral. He is the most professional and knowledgeable service advisor in the car industry. If you want a great experience servicing your call, ask for Benny..

Arelys Bofill

Apr 21, 2015

Great service. Great people . Love my service conultant

Jose C

Apr 21, 2015

Last Thursday I had an excellent experience at Doral GMC dealer . I always wanted to drive a GMC Yukon and that day I did actually became it real after fight with other options. Yosmel Tundidor was the seller who contributed to that purpose. He really was exceptional in my attempt to purchase. He explained me many details of Yukon SLT that made me lean for that model. I appreciate your perseverance to not disappoint me with the numbers. I left happy and satisfied . Thank you to all there specifically to Yosmel .

MaxyPaco

Apr 18, 2015

We just bought a new Buick Encore at Doral GMC and the experience was extraordinary. The sales consultant (Manuel Ponce) was an excellent partner from choosing the car to financing and getting out of the door with our new Car. Fully reccomend the dealer and the sales consultant!Thanks

Disappointed

Apr 17, 2015

Didn't solve my problems and never answer the phone

Jacomino

Apr 17, 2015

Service provided by Tyler Galloway and Alex was outstanding, the best ever received! Their professionalism and excellence made me feel as if I were at home. I will recommended all my friends and relatives to look after their service. Hector Jacomino Jr.

Francisco Martinez-Mesa

Apr 16, 2015

Woke up to a dead battery last Thursday and remembering that I had an upcoming service due to my car, I called Benny to see if I can take care of everything figuring that I would get the car back the next day. Despite the fact that he had a service bay full of cars that day, Benny made sure that my car was serviced properly, the battery was replaced and they even washed and vacuumed the car! The short story is, that even though I could not get out of work in time to pick up the car before the dealership closed, Benny volunteered to remain at the dealership long past closing to wait for me to come by and pick it up. This type of services unheard of these days, and is the main reason why I've been dealing with this dealership for the past 13 years. The car buying experiences pleasant enough, but it only lasts for a few hours on the day that you come to buy or lease your car. The long-standing relationship with the service department especially the advisors, in my opinion is the real backbone of any dealership as these are the people you will be dealing with consistently throughout the life of your lease or ownership experience. In my opinion, Benny makes this experience so pleasant, streamlined, and efficient, that I am finding more and more reasons each day to lease another car from Doral Buick once my lease is up next year despite considering models from other companies. The reason is simple: I prefer to drive a GMC or Buick rather than a Cadillac or Lincoln simply because Benny Perera's got my back!

Vima

Apr 15, 2015

Tyler was really good with his services today. He helped me he even stayed longer to wait for me and deliver the car in person. I was really satisfied with his customer care attention. Very helpful. Best service ever. Thank you.

sheldon

Apr 14, 2015

I came into the dealership because the battery on my 2011 Buick Regal had just died. Service adviser Tyler Galloway was able to get a technician to check on my car and replace the battery quickly because it was already late in the day. Thanks

Froilan Deya

Apr 14, 2015

Benny always shinning in the service department. Definitely another great experience with him and always happy to take my car for service there.

Gustavo Blanco Quiros

Apr 14, 2015

Great service, no complain at all, great building, great waiting area, great staff

Otto Fresneda

Apr 14, 2015

I went for an A/C issue!! I was treated awesomely by Benny Perera!! I highly recommend having your vehicle serviced there!!

isaruiz05

Apr 14, 2015

My experience way great! Tyler was very helpful and easy going. The process was quick, and the customer service was great. Highly recommend to anybody in the area!

Kimberly

Apr 14, 2015

The fastest, most professional service appointment I have had in a very long time. Will continue to bring my GMC to this dealership. Mr. Galloway was very pleasant. Kept me informed all during my wait time. I was very pleased.

michaelcasa7

Apr 14, 2015

Excellent service, I have been taken care of very fast and been explained in details everything. Very riendly and professional people. Always a pleasure to come here.

Ronald S.

Apr 13, 2015

I came in to get an oil change, was advised about the 15000 mile service and I took it. The next day the car wouldn't start, They advise me the GMC number to get a jump and I brought the truck in. At first I was upset because I felt that the inspection at the very least should have seen the problem, however, the response and superior Customer Service I received only made me more committed to this Company. From the moment I purchased my vehicle to now this has been an absolute wonderful relationship and I intend on making my next purchase here.

Teobaldo Grimal

Apr 13, 2015

Mr. Benny Perera is my Service Advisor at Doral Buick/GMC Miami, Florida. I have been attended by Mr. Perera relative to oil changes and general maintenance on my GMC Denali SUV. Moreover, I leased my vehicle at this dealership and found their staff to be very professional. I specifically recommend Mr. Perera and the dealership in general. T. Grimal

yil

Apr 13, 2015

Benny was Amazing! He treats customers with respect and kindness.I am very happy with the service I got and my car is running great.Yilda Martinez

antoni

Apr 12, 2015

recodo a el senor yosmel excelente dealer ..muy profecional y siempre contestando a todas mis dudas ...estoy contento con mi carro..y espero volver a tener otro deal ..con el senor yosmel

arodri01

Apr 12, 2015

Fue una grata experiencia el trato recibido a pesar de haber ido al dealer a ultimas horas del dia y el trato fue excelenta, no importandoles la hora y explicando con lujo de detalles todo lo concerniente al vehiculo y a los programas de financiamiento. Sinceramente los recomiendo a todos los que pueda.La atencion recibida de parte de Otto y Yosmel hizo que hicieramos el negocio, muchas gracias.

AJ

Apr 11, 2015

It is always a breath of fresh air when someone rolls out the red carpet for you and makes you feel like a valued client. That is exactly what Benny at Doral Buick GMC accomplishes every time I walk through the door. I own two GM vehicles, and I would not entrust them to anyone but Benny. He is honest, direct, and considerate of your time. I was a car salesman, and I can honestly say that the service advisers were just as bad as the salesman. However, Benny has never tried to scare me into purchasing a service I really don't need. If you are looking for top-notch service for your vehicle, I highly recommend this dealership for all of your automotive needs. You can count on fast, friendly service at a very competitive price. Thanks Benny!

fmm95

Apr 11, 2015

Woke up to a dead battery last Thursday and remembering that I had an upcoming service due to my car, I called Benny to see if I can take care of everything figuring that I would get the car back the next day. Despite the fact that he had a service bay full of cars that day, Benny made sure that my car was serviced properly, the battery was replaced and they even washed and vacuumed the car! The short story is, that even though I could not get out of work in time to pick up the car before the dealership closed, Benny volunteered to remain at the dealership long past closing to wait for me to come by and pick it up. This type of services unheard of these days, and is the main reason why I've been dealing with this dealership for the past 13 years. The car buying experiences pleasant enough, but it only lasts for a few hours on the day that you come to buy or lease your car. The long-standing relationship with the service department especially the advisors, in my opinion is the real backbone of any dealership as these are the people you will be dealing with consistently throughout the life of your lease or ownership experience. In my opinion, Benny makes this experience so pleasant, streamlined, and efficient, that I am finding more and more reasons each day to lease another car from Doral Buick once my lease is up next year despite considering models from other companies. The reason is simple: I prefer to drive a GMC or Buick rather than a Cadillac or Lincoln simply because Benny Perera's got my back!Thanks Benny, your're awesome buddy!

Carito

Apr 10, 2015

Tyler was exceptional today. He even walked me to the waiting area and helped my 4 months old baby and I to accommodate while we waited for the car to be serviced. I would recommend this dealer and tyler to my family and friends.

Marlene Lorente Jimenez

Apr 9, 2015

I would like to say that I had a great experience.I remembered I was looking for a dealer where buy a Buick and I found some locations online including Doral dealer. But no every body was answering the call, so Doral Buick-GMC provided me with all the information that I was needing to find the business. In conclusion, after we closed the sale I left the dealer very happy and satisfied with the care and professionalism of all staff who attended me, specially the seller.

Marbelis Bajuelo

Apr 8, 2015

Fast service,personal very helpful overall very good attention.

Tommy Valentine

Apr 7, 2015

I recently bought a 2015 GMC Sierra. I noticed a slight vibration while driving and suspected a rear wheel was out of balance. I took the vehicle to Doral GMC and received immediate attention. The service manager and service representative analyzed the problem and explained in detail the relationship of the high performance wheels and tires. The problem tire was replaced and wheels were "tuned" for acceptable balance and road pressure and the truck rides like a dream. While also inspected the vehicle for any other issues and returned it clean and ready to roll. Thank you Doral GMC Buick.

Yaisy Gonzalez

Apr 7, 2015

Very good service they treat you like family. Excelente

Hector Vega

Apr 2, 2015

The service department was very professional. The mechanic explained me what the problem could be and booked me in to a service schedule as soon as possible. They informed me what they found after they check the engine. The also brought me home while I wait for the job to be done at the dealership. Finally the car was repaired as they scheduled and the result was spectacular. The engine had no noise and the power went back to an optimum condition.

Letty

Apr 1, 2015

BENNY WAS AMAZING!!! HAD COME DUE TO MY TAG BEING STOLEN AND ONE OF MY SENSORS DAMAGED, BENNY HELPED IMMEDIATELY, WHICH HELPED WITH THE STRESSFUL DAY THAT I HAD JUST EXPERIENCED AND TURNED IT INTO A PLEASANT AND FAST HELP IN FIXING THE ISSUES ON MY BUICK VERANO! WOULD DEFINITELY RECOMMEND THIS DEALER AND BENNY IS THE BEST! SO WHEN YOU ARE IN THE SERVICE AREA NEXT TIME MAKE SURE TO ASK FOR HIM!

Charvet74

Apr 1, 2015

BENNY WAS AMAZING!!! HAD COME DUE TO MY TAG BEING STOLEN AND ONE OF MY SENSORS DAMAGED, BENNY HELPED IMMEDIATELY, WHICH HELPED WITH THE STRESSFUL DAY THAT I HAD JUST EXPERIECED AND TURNED IT INTO A PLEASANT AND FAST HELP IN FIXING THE ISSUES ON MY BUICK VERANO! WOULD DEFINETLY RECOMMEND THIS DEALER AND BENNY IS THE BEST! SO WHEN YOU ARE IN THE SERVICE AREA NEXT TIME MAKE SURE TO ASK FOR HIM!

Catherine Mantra

Mar 31, 2015

Henry has helped me both times I have come to the service center and he has been very helpful both times. He makes sure to take care of me right away and makes sure to inform me about the types of services to maintain my car at its optimum performance.The customer waiting area is very comfortable and they have coffee available while you wait.Both times they have also cleaned the outside of my car without me even asking for it.I am very satisfied with the service I receive at the Doral Buick dealership.

nestor

Mar 28, 2015

Great service by doral buick and the sales staff . Yosmel was excellent and help us thru out the process with great customer service. Super happy with vehicle and with my sale consultant.

Sergio Cabrera

Mar 27, 2015

The work was done quickly and the service advisor was professional. Thank You.

kcozz21

Mar 25, 2015

I have never been to this dealer. The website has good pictures. The cars look great. I would like a new car, but I do not want to go through the hassle of buying one. Also, they are expensive. I am putting it off as long as I can. Good luck to everyone who must purchase one. May your car last for years.

Javier Martinez

Mar 24, 2015

I would recommend this service center and dealership to anyone. The Service Advisor, Benny Perera, went above and beyond to get my 2014 Verano serviced (and washed I might add) in a timely manner. From the moment I walked in Mr. Perera made it obvious to me that I was a valued customer. Thank you for the great service and warm welcome. See you all real soon.

jpmm

Mar 23, 2015

After searching for the car I wanted for a while, I was able to find it at Doral Buick GMC. Mr. Antonio Corcho, a sales consultant, was very helpful, friendly, and answered all my questions in a clear manner. Overall, customer service was great, and Im very satisfied with my purchase.

Segundo Jimemez Acevedo

Mar 21, 2015

Mr. Otto and Mr. Domingo were really helpful assisting me with the purchase of this vehicle.

Jorge Perez

Mar 20, 2015

Love this dealer. Every time I go the staff is very helpful and attentive. Customer service is top notch

Maria Teresa

Mar 20, 2015

Fui atendida por Yosemel Tundidor excelente vendedor , muy buen Profesional,se lo voy a recomendar a todos mis familiares y amigos, es una persona excitosa, Felicidades

Betty Howard

Mar 18, 2015

Tyler was a very professional, and showed the utmost concern for my situation. I was treated as a friend rather than just another business opportunity.

Jesus

Mar 18, 2015

We have been loyal owners of Buick vehicles for many years and have dealt with Buick dealerships all over Miami and I must say that when it comes to servicing your car you definitely have to go to Doral Buick and ask for Benny (Benito) Perera. I am always busy and never have time to write a review or feedback, but this guy deserves a review. He is a very professional individual with great customer services skills (hard to find nowadays). Benny met and exceeded my expectations when I visited Doral Buick; therefore, I recommend you ask for him when you take your car for service at Doral Buick.

omar

Mar 18, 2015

They are very good. The facility are amazing.they take me home and when the car was ready .they pick me up. Thanks

Jesus

Mar 18, 2015

We have been loyal owners of Buick vehicles for many years and have dealt with Buick dealerships all over Miami and I must say that when it comes to servicing your car you definitely have to go to Doral Buick and ask for Benny (Benito) Perera. I am always busy and never have time to write a review or feedback, but this guy deserves a review. He is a very professional individual with great customer services skills (hard to find nowadays). Benny met and exceeded my expectations when I visited Doral Buick; therefore, I recommend you ask for him when you take your car for service at Doral Buick.

Ivette Hoyos

Mar 16, 2015

Great job! Everyone was wonderful and were eager to help! Totally recommend!

Sandra Escudero

Mar 16, 2015

Was Great. I went a day and sales person didn't find nothing that can fit me. Then the person encharged on my case, worked hard in order to find something for me. After less 2 weeks Mr Corcho found a perfect deal for me and I have my BUICK ECLAVE from March 12 2015

Elba Cepeda

Mar 14, 2015

I have a very nice experience buying my Buick Verano, The salesperson Ruy Gutierrez was very helpful and understanding of my needs helping me thru the entire process, I will recommend him to any relative or friend that is willing to buy a car

Rusela Orr

Mar 13, 2015

I am always very satisfied with the attention and service that I receive from Benny Perera every time I take my car for service at Doral Buick GMC! Thank you very much!

Jerome Reisman

Mar 11, 2015

My connsultant is always ready and completely knowledgable

Marige Taraboulos

Mar 11, 2015

My advisor was Benny. I called him as soon as my car started giving me problems on my way home from picking up my kids. He advised me to have it towed to the dealership since the engine power had been reduced. He called me in the morning to let me know my car would be ready before I needed to pick up my daughters so I would not need a rental. I appreciated Benny communicating with me and arranging for my car to be repaired efficiently!

Sunil

Mar 9, 2015

Always a pleasure dealing with this dealership. Always have my car serviced there.

Luis

Mar 6, 2015

I purchased my vehicle at Doral Buick. So far I am so happy I purchased my GMC Acadia. I have taken my vehicle for maintenance several times at Doral Buick and Benny has taken care of me each time. Benny is the best customer service personnel I've had the pleasure of dealing with. He has great spirit and wants to make sure he makes you feel like you are not just a number. Someone should clone Benny and put him at every dealership. Thanks Benny for all the help, understanding, and attention.

Ramset Dominguez

Mar 6, 2015

best dealer ever best seller Yosmel tundidor best customer services

Luis

Mar 6, 2015

I purchased my vehicle at Doral Buick. So far I am so happy I purchased my GMC Acadia. I have taken my vehicle for maintenance several times at Doral Buick and Benny has taken care of me each time. Benny is the best customer service personnel I've had the pleasure of dealing with. He has great spirit and wants to make sure he makes you feel like you are not just a number. Someone should clone Benny and put him at every dealership. Thanks Benny for all the help, understanding, and attention.

Ramset Dominguez

Mar 5, 2015

For me it was spectacular as they treated me as I was alludaron be able alcansar an d my dreams empesazando by the seller which was the maximum and ending with the financial part of this and much more I recommend is dealer to buy the car of your dreams

Bg10

Mar 5, 2015

Been taking my truck to get serviced with Benny for about 6 years.hands down best service has been with him. He always takes the time to explain what was needs to be done and trust him with my truck anytime. Thanks. Benny. Alex Fernandez

Imar Marrero

Mar 4, 2015

Excellent customer service, timing, quality and quantity. I highly recommend overall all type of services at this dealership.

Dayana

Mar 4, 2015

He has an excellent customer service,he was very nice and explained everything very clearly,he is aware of every detail, I quickly handed the car and he had the patience to explain everything that had the car, definitely that every time my car has a problem i will go to the Doral Buick GMC for the great and kindly Benny, that is very important when working with the public, the client if treated well always returns.

Monica Guridi Vega

Mar 3, 2015

Very professional and excellent customer service by Benny !!

Karina Cepeda

Mar 2, 2015

Very nice service by Benny. Fast, convenient and they gave me a rental. Everything under warranty. Great experience

Jorge Garcells

Feb 28, 2015

I take my Buick Enclave for service and have always had Benny taking care of me. He is wonderful, professional and very courteous. I have other places closer to me that I can go, but always choose Doral Buick. Thank you for years of great service.

Mike Adams

Feb 27, 2015

great service for sure. They will really help win back customers that left GM for other products. Benny needs to show other dealers of how to win back customers and get the customers work done right.Need really need to be promoted to another postion with your skills.

Luis Martinez

Feb 25, 2015

5 Star aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

acar7145

Feb 23, 2015

Outstanding service at Doral GMC, i was received by Antonio Corcho who kept me up to date with the current GMC Canyon arrivals at the moment. The minute the truck arrived in the lot, he contacted me to schedule a test drive. After that he handled pretty much everything except the financial part. Answered all my questions and tried his best to get me the best deal possible. I would recommend anyone looking to purchase or lease a vehicle to give them a visit. Thank you.

edelson

Feb 22, 2015

staff very friendly, excellent service. Antonio Corcho was the best of the best, he make sure i leave happy and satisfied. thank u very much doral gmc.

maxmani

Feb 22, 2015

Excellent customer experience with Benny Perara. I will definitely come back to Doral GMC because of Benny. He was polite, fast and explained everything clearly.

Adela Infante

Feb 18, 2015

Was very pleased with the Great Customer Service, attention to details and attentiveness to my concerns. Car ready when promised and was specially grateful for the transportation service from the dealership to my office and back to pick-up the car.Thank you....will be there for my next scheduled maintenance.

Ernesto G

Feb 15, 2015

On 2/14/15 I went in to Doral Buick, Pontiac, GMC to purchase a GMC Truck which was advertised for the Presidents Day Weekend Sale. I was there for several hours trying to work out a deal for this vehicle. Once it reached 7PM their closing time, they advised me to return at 11AM the next day to finalize the transaction. Then was told before leaving, that not to come they would call me once they had the paperwork ready for me to sign. I waited until 3PM the next day - no phone call - so I called several times and was told that my salesman (Manuel Ponce) and manager (Otto ValArriete) were assisting other customers. So, When I asked to speak to the General Manager (Juan Dominguez) - I finally received a phone call back from my salesman, that was about 5:00 pm - and was told that I had an approval but there were three other customers and that it was late and that there was no one to print the paperwork to come on Monday - 2/16/15 - I told them that I worked and could not come Monday that I was 5 minutes from the dealership that I was going to pass by - When I showed up at 5:10 pm - they hesitantly assisted me - barely being able to access the dealership because the front gates to the dealership where closed and I had to enter through the exit which was partially opened. Then they proceeded to start closing all doors - their store closing time is 6:00pm on Sundays. I waited another two hours before the Finance Manager (Jairo Acevedo) who assisted me - to advise me of the terms and conditions of the approval they were giving me on the purchase of the GMC Truck. After reviewing this with the Finance Manager, who was very professional and honest with me - I decided that I did not want to go through with the deal that it was not in by best interest. At that time I asked how many credit inquiries were done and he advised and showed me that only 3 inquiries were done - including the approval by GMC Finance (Compass and Allied). Since he had the GMC approval - he would not run my credit with anyone else, he even said, "he understood and that he would be upset if someone did that to him" He proceed to advise the salesman and store manager that I was not going to go through with the deal - 5 min later the salesman and tries to pursue me to accept the offer. As I again advised him that I did not want to accept the offer, the Sales Manager comes in and turns the computer around and shows me that he ran my credit with like 6 other financial institutions, When I specifically told them that I was declining the offer because the interest rate and payment were not to my best interest at this time and that I did not want them to run my credit with anyone else. This was done without my authorization while I was present at the dealership. I am outraged and appalled by the unprofessional ism and unethical practices that this dealership exudes and practices. To this end, the unauthorized actions taken by your employees have gravely affected my credit standing. I will use all legal remedies available to me to have this erroneous malicious act corrected.

Ceciln

Feb 14, 2015

My service person was Benny Perera and he is the best service person we have seen in a long time. I wish all the service personnel were like him: friendly, honest and fast. Keep him around for a long time!

Roger De La Rosa

Feb 13, 2015

Benny, my adviser, was great as always. Professional and honest! Omar, the greeter, was friendly and helpful.

Ltlrogi

Feb 12, 2015

I come to Doral Gmc service center because of Benny. He goes above and beyond to make sure you are happy and satisfied with the service! He greets you with a smile and has you leaving with a smile.

JARELYZ PAGAN

Feb 11, 2015

Since I purchased my vehicle I have been taking my car to Doral GMC for regular maintenance, the staff are all always pleasant and welcoming. The service guy, Benny, always makes sure I am well taken care of, he is very knowledgeable at what he does and is always there to answer any questions or concerns I may have. I would highly recommend anyone who needs to service their vehicle to come here. A++++++

AlexCalderon

Feb 11, 2015

I bought a certified Nissan Altima with Yosmel and I couldn't have asked for a better salesman. Great man with a lot of passion to make his customers happy. He wouldn't stop looking for the right price for me and I couldn't have asked for anything better. And no comment for Mr. Sarmiento just that man is a true friend the moment you meet him.

EAA

Feb 11, 2015

2/5/15 - Had service done on my vehicle. The whole experience was excellent. Benny, my service representative is excellent also. He's very courteous, efficient, informative and totally committed to ensuring my experience and service were satisfactorily. I was completely satisfied with the experience. Will recommend.

ltlrogi

Feb 11, 2015

I come to Doral Gmc service center because of Benny. He goes above and beyond to make sure you are happy and satisfied with the service! He greets you with a smile and has you leaving with a smile.

JB

Feb 10, 2015

Horrible Customer Service in the Service Center with Service manager Noel Acevedo & GM Juan Dominguez. After explaning my issue with my Buick Enlave and escalated to both manager & GM nothing got solved. Dont take your car here if you want something to get resolved.

Leo2978

Feb 10, 2015

I had the best experience I have ever had in a dealership. I was greeted with a smile from the second I got there and was kept aware everyday till I got my car of the work being done to it. Benito Perera was very friendly and helpful through the whole process. I would recommend this dealership and Benito to anybody that wants an honest advice about their car. Thanks for everything.

Bshkup

Feb 10, 2015

Horrible Customer Service in the Doral Service Center with Service manager Noel Acevedo & GM Juan Dominguez. After explaning my issue with my Buick Enlave and escalated to both manager & GM nothing got solved. Dont take your car here if you want something to get resolved.

Isabel Perdomo

Feb 9, 2015

I got what I Was looking for. Excellent service and fast

Jorge Landa

Feb 9, 2015

Great Service. Benny helped me get my vehicle scheduled and followed through the repair process. Constantly kept me updated on the progress of the repair and called when my SUV was ready. Benny is a tremendous asset of Doral Buick

Jose Mugica

Feb 9, 2015

My name is Jose Mugica, I am the owner of a 2007 GMC Acadia. I have gone to this dealership for help many times. The technical service was excellent. Benny Perera has always helped me; he is very considerate, and always keeps me up to date. He does everything he can to help his clients. His demeanor and behavior is amazingly considerate. Benny is a godsend for both the clients and the dealership. I also received amazing support and assistance from Otto Val Arriete (who helped me even though he doesn't work directly with the service department). I recommend this dealership, their service, and their management 150%. (Thank you, Benny! Thank you, Otto!)

leo2978

Feb 9, 2015

I had the best experience I have ever had in a dealership. I was greeted with a smile from the second I got there and was kept aware everyday till I got my car of the work being done to it. Benito Perera was very friendly and helpful through the whole process. I would recommend this dealership and Benito to anybody that wants an honest advice about their car. Thanks for everything.

Jose Mugica

Feb 8, 2015

My name is Jose Mugica, I am the owner of a 2007 GMC Acadia. I have gone to this dealership for help many times. Benny Perera has always helped me; he is very considerate, and always keeps me up to date. He does everything he can to help his clients. His demeanor and behavior is amazingly considerate. He is always willing to help you. Benny is a godsend for both the clients and the dealership. I also received amazing support and assistance from Otto Val Arriete (who helped me even though he doesn't work directly with the service department). I recommend this dealership, their service, and their management 150%. (Thank you, Benny! Thank you, Otto!)

Roberto Caballero

Feb 6, 2015

Excellent experience very happy I will tell my friends about it

VICTORIA E PIEDRAHITA

Feb 6, 2015

Last Wednesday I took my car for service, oil change and tire rotation. I left her the whole day, picked it up at 6 Pm, next day I check the tires, and they never were rotated, Tyler, the person who helped me at the services department told me they did it, but I did mark the tires before bring the car in, and then I checked, and the tires were not rotated. I called them and he said that the mechanic told him they did it, when I called to complain about it, he told me bring the car back, and they will do it. After they did it, Tyler said the mechanic said he could not do it because he did not have the tools. WHAT???? Think about it, how many people think they got their cars properly repair?? or how many people think they rotate they tires when they did not???Also, I asked for the manager, and he was busy, they told me to wait for him 20 minutes, he never came out. The worse service.

carlosg

Feb 5, 2015

My wife and I purchase a new buick encore with the help of a great sales guy.His name is yosmel he was amacing and very helpfull and he did a terrific job. Thanks

Matt123

Feb 5, 2015

Had a great experience here at Doral GMC. Being a busy college student, Benny, one of the service employees did an excellent job getting me in, and getting me out. Although Benny was great at his job, he allowed a friendly environment considering he took the time to have a good conversation with me. Not to mention, they offered to wash my vehicle even though it was drizzling outside, which would make the wash pointless. Great visit. Thanks Benny!

Sabrina

Feb 5, 2015

Most of my friends complain about taking their cars to the dealer for service. I have to say, that is because they don't deal with Benito!As I got in, he attended me in a polite and courteous manner. I can tell he is knowledgeable and trustworthy. I felt he was genuine and not out to waste my money and time. I appreciate the professional, exception experience with my GMC Acadia dealership!

MARIA

Feb 4, 2015

This a GREAT dealer, my name is Maria Cruz and I have great experience in service good attention for Antonio Corcho , excellent man ,professional and very friendly I qualify this the employee the BEST, his communication and service are faster and professional. that why i bought Two cars... I'm very happy with the dealer and with Antonio Corcho Thanks

Maria C

Feb 4, 2015

This a GREAT dealer, my name is Maria Cruz and I have great experience in service good attention for Antonio Corcho , excellent man ,professional and very friendly I qualify this the employee the BEST, his communication and service are faster and professional. that why i bought Two cars... I'm very happy with the dealer and with Antonio Corcho Thanks

Yusmila Cruz Fernandez

Feb 4, 2015

My wife and I would like to take this time to thank and commend Antonio Corcho for being a wizard in the art of salesmanship. Antonio Corcho delivered to us the preferred vehicle we wanted flawlessly. SUPERB JOB, Antonio! Thank You,

digna

Feb 4, 2015

Buenos dias mi nombre es Digna Airaudo hace 3 anos compre mi carro con el senor Antonio Corcho y como siempre el tan amable y preocupado que me sienta bien. ahora al finalizar mi lease me quedo con el carro puesto estoy muy contenta con mi carro y con el servicio de BUICK y especialmente con el senor Antonio Corcho que siempre esta dispuesto a ofrecerme siempre lo mejor.muchas gracias a todos

lamelas25

Feb 4, 2015

my name is Jorge on feb 3 2015 my self and my parents arrived at Doral GMC. when approached by Mr Antonio Corcho. to make a long story short. Antonio is an amazing personthe service,the attention to detail how he explained step by step answered all of are question.Antonio is an amazing car sales man. would gladly buy another vehicle at doral gmc.thank u guys for an amazing experience.

Maikelperez

Feb 4, 2015

Yo me llamo Maikel Perez resientemente adquiri un lease en Doral Buick GMC8447 Northwest 12th StreetMiami, FL 33126 . El vendedor que me antendio fue Antonio Corcho Orozco un excelente vendedor y una persona maravillosa me alegro haber echo el lease de mi carro con el, el trato y el conocimiento hacerca del vehiculo es execelente sali con todas las dudas aclaradas y super satisfecho .Es mi primer GMC nunca habia manejado uno y estoy super contento con mi nuevo vehiculo, yo le recomendaria a cualquier persona que este interesada en un nuevo auto que pasara por este dealer ya que le daran el mejor servicio posible y le garantizo que saldran manejando un auto nuevo , se sentiran como en casa y sin presiones . jeje " Gracias por todo "

marcell gutierrez

Feb 2, 2015

I went to the dealership to get my vehicle serviced, tyler was my serivice advisor. Iv herd things about doral buick gmc in the past but tyler showed me how amazing the service is there. I will definitly be going back to tyler.

vperez

Jan 31, 2015

Was attended very promptly with courtesy and friendliness. All car troubles were taken care of quickly and I was informed of the entire process every step of the way. Best service advisor experience from all the dealers I have been to. Thanks.

Eduardo Carretero

Jan 29, 2015

Service was great and timely.keep up the good,work

Karina Aguilar

Jan 29, 2015

good attencion.amability ,benny is a beuty customer services

jwgb98

Jan 29, 2015

I had a great visit to the dealership thanks to Benny he is a great representative for GMC dealers. I love my truck and they took good care of it.

Jorge Guisasola

Jan 28, 2015

Benny is the best . The Diesel mechanic at Doral GMC is very good . Thanks

Pablo Diaz

Jan 28, 2015

Service Writer was excellent - all the work was done on a timely basis

lopezseth77

Jan 27, 2015

From the moment I drove into the service department to second I drive the lot I attended to like a VIP by Benny...his attention to the customer is second to none. ..very with my visit today. ..

Martha Cardenas

Jan 26, 2015

Quick service without issues thats all you need from your dealer

Reynaldo

Jan 26, 2015

I felt really comfortable with my helper, Benito Perera. He was very patient with me and did not show any sign of stress with my abundance of questions I had for him. On top of that, he was very caring and alert about my vehicle. This is the true definition of great service. Thank you.

Rey1512

Jan 23, 2015

I felt really comfortable with my helper, Benito Perera. He was very patient with me and did not show any sign of stress with my abundance of questions I had for him. On top of that, he was very caring and alert about my vehicle. This is the true definition of great service. Thank you.

Steve

Jan 23, 2015

Benny always provides excellent, friendly and quick service.

Edward Lombardo

Jan 21, 2015

I brought my car in because the engine light went on, they repaired it along with other problems that we were experiencing. Wonderful service!

Ronald Smith

Jan 20, 2015

Awesome service every time I go in. It makes me want to buy my next car here.

J

Jan 19, 2015

My name is J Dumenigo, I want to thank Benito who made the service to my car last weekend. Since I bought my G.M.C Terrain at the dealer all my experiences have been excellent, you have an excellent staff. Good job, thanks!

Luis Corzo

Jan 19, 2015

I went in for oil change and tire rotation on my car and I must say from the moment I made the appointment on the phone, Benito was a professional and very easy to talk to. During the appointment he he explained in detail all that was taking place and I appreciate that because I do not know much about cars and he made me feel everything was OK. Very friendly and knowledgeable about his job. Appointment went very smooth, and I was out of there in time. Very impressed with Benito and the way that everything took place.

Arellano Nilda

Jan 18, 2015

EXCELLENT EXPERIENCE. VERY SATISFIED WITH THE PERSON WHO TOOK MY WORK ORDER AND THE PERSON WHO DID THE JOB.

Maikel Perez

Jan 16, 2015

excellent service ,experience ,facilities,process,customer service

Jc009

Jan 16, 2015

When I arrived at the service drive Mr Perera promptly approached and acknowledged me. He asked how he could help I explained the situation at which time he advised that it would be taken care of . Mr Perera was professional and informative. Everything I expected from my dealership . Thank you.

Elio Rojas

Jan 15, 2015

Benny in customer service kept me informed , cared about my concerns and explained to me in detail how and why the recall is important to my vichecle and why it was being done on my 2006 GMC Envoy XL . I would choose this dealer and rate it always high because of employees like Benny . Thank you GMC Doral. Miami

barby-willy

Jan 15, 2015

without a doubt Benny is the best. he was patient with us since we came in panicking and gave us periodic updates while we were there. Would never take our GMC Sierra any where else nor would we work with anyone else. But why would we, Benny is the BEST!!!THANK YOU BENNY!!!!! HAPPY HOLIDAYS AND A HAPPY NEW YEAR!!

GSFan07

Jan 15, 2015

Benny was the ultimate problem solver for me. I has a serious problem which needed attention, and after being told that it wasn't possible to get this corrected, I showed to Benny's office. I was out of there in a matter of minutes with exactly what I needed. Wow, truly amazing!

Mariano Faget

Jan 10, 2015

Service dept at Doral Buick is the best. Very courteous, professional people.

Julian L.

Jan 10, 2015

Every visit to this Buick dealership is the best of experiences thanks to the dedicated and friendly staff. Special recognition for Benito Perera (Benny). Great customer service. I would recommend Benny to take care of your business any day as my last experience taking my Buick LaCrosse for recall was excellent. Benny is the best !!

barby-willy

Dec 31, 2014

without a doubt Benny is the best. he was patient with us since we came in panicking and gave us periodic updates while we were there. Would never take our GMC Sierra any where else nor would we work with anyone else. But why would we, Benny is the BEST!!! THANK YOU BENNY!!!!! HAPPY HOLIDAYS AND A HAPPY NEW YEAR!!

JVilas

Dec 24, 2014

If you have forgotten what great customer service was like come visit Benny at Doral GMC. From start to finish of the process they took excellent care of me. I highly recommend Doral Buick GMC, Benny and their excellent service department.

Eduardo Fuentes

Dec 19, 2014

I took my Buick Enclave 2013 for a recall service repair and for oil change. Excellent experience! Benny Perera was on top of everything. He was very kind, friendly and helpful. Benny is the best! Thank you very much!

Eduardo Fuentes

Dec 19, 2014

I took my Buick Enclave 2013 for a recall service repair and for oil change. Excellent experience! Benny Perera was on top of everything. He was very kind, friendly and helpful. Benny is the best!Thank you very much!

dunield

Dec 4, 2014

Every time I have to take in my vehicle for oil changes or maintenance its always a pleasure to come by the dealer and have Benny take care of us. We have 3 Terrains so I come by at least more than 5-6 times a year. Always happy to see us and always takes care of us in a timeline matter plus he is very honest for a service representative. Outstanding as always!

lillymore

Dec 2, 2014

I want to commend Benny Perera for assisting me today. Although all your service advisors are very nice and courteous, Benny really stands out and cares about the customer and their needs. It is nice to actually talk to someone who listens and who gives you honest feedback, In today's world where we are in a rush for everything, it is nice to know that Benny takes the time to tell you what is wrong/right with your vehicle. Thanks again Benny!!!

k.trim

Dec 1, 2014

Took my Mom's car in for a recall service repair. Benny Perera assisted us, he was very kind & helpful. The service done to the car was completed in a timely fashion & we weren't waiting for long.

PAUBLO

Nov 19, 2014

MR ANTONIO MADE ALL EFFORT TO EXPLAIN TO ME ALLTHE CAR FEATURES,VERY PATIENT AND OPEN TO MAKE POSSIBLE OUR DEAL, EXCELENT EDUCATION AS WELL DEEPKNOWLODGE OF THE CAR IN HIS PRESENTATION, SALESMAN LIKE HIM MADE THE DIFFERENCE AT ANY DEALERS LOTS.

Luis M.

Nov 11, 2014

Rolando and Alain made my first dealership purchase a breeze!

Luis Montejo

Nov 11, 2014

Rolando and Alain made my first car purchase a very smooth and amazing process! I left home with an amazing car, amazing deal and very good service!

marta.calzado.12

Nov 11, 2014

I never write reviews but want to compliment the service department of Doral Buick. My Buick Verano was towed from my home to dealer service right before service department closed. Due to my disability I could not go to dealership on tow truck but was promised a ride to service department next morning. Next morning dealership called and a dealer courtesy van came to my home to pick me up. The car was fixed under lease maintenance agreement with no extra hidden costs. In a world of fake promises, they delivered with incredible professionalism and courtesy.

maria ruiz

Nov 3, 2014

The sales person and the used car Manager and the finantial person were amazing

mario.ramirez.56232

Nov 3, 2014

I am completely satisfied and overly excited about my new vehicle.I purchased a Buick Lacrosse.Andres Lopez was my sales rep and the one who guide me through the whole process,he made the whole time there very enjoyable and I can honestly say time there flew by very fast.He provided me with the best purchasing experience ever. I completely appreciate the way Andres listened to my needs and my requirements when it came to the type of vehicle and the price range I was looking for.He even did a fallow up and took the time to call me the day after my purchase. I'm very thankful for the staff there and everyone who made the experience very enjoyable.If you are a person in search of a car and really appreciate professionalism. I highly recommend you pass by Doral Buick GMC, they will work with you and help you find your dream car.

jmconche

Oct 31, 2014

The dealer staff has been very professional and friendly Special thanks to Benny from the service department,and from sales Yosmel Thanks to every-one

KMC

Oct 9, 2014

Benny was super nice and helpful. He was nice enough to take care of me without an appointment. Although I did not purchase my vehicle at that dealership, Benny provided awesome service. He was extremely nice and helpful.

Tgaoo

Oct 9, 2014

I have been working with the service dept for the last 4 years & have released with them and leased another car from the same dealership just because I know I will be dealing with trustworthy and reliable individuals.

thedmuser2

Sep 29, 2014

Purchased a 4 year old certified pre-owned SUV.It came with a cracked dash that they did not notify my about prior to purchase. They did pay to fix it after some negotiating.The car voice command was left to talk in Spanish and the new owner had to go through OnStar to change it. Doral service was no help.They did not provide something as basic as the Owner's Manual. (Remember its a certified pre-owned GMC.) When disputed they would not return phone calls or emails. When disputed using the credit card company, they threatened to repossess the car.They could not provide a simple bill of lading for the transport of the vehicle. The cigarette lighter cover was broken and they said they would replace it but later they would not replace it.It took a very long time to get the title. I was lucky to not be pulled over and asked for this before it was received.

Roger D

Sep 26, 2014

Went in for an Oil Change and Recall notice. As always, Benny P was professional, courteous and efficient. Service was performed in the time estimated. Great work, as always.

rdelar01

Sep 26, 2014

Went in for an Oil Change and Recall notice. As always, Benny P was professional, courteous and efficient. Service was performed in the time estimated. Great work, as always.

brunner_7

Sep 18, 2014

Benny was very courteous and explained everything in detail. I needed to bring my Dad's car in for service because he 's elderly. And Benny was super helpful in making sure the care had the right service.

JordanaS

Sep 14, 2014

The customer service at this dealership is so poor that i could no honestly recommend anybody to even go there.I bought a certified used truck i test drove with 22852 miles paid a deposit a week later when i went and paid for the truck it had 26005 miles on it and nobody can give me an explanation what happened.They promised me a loner a week ahead to do some minor repair and when i got there sent me to Hertz to get a rental the would pay for but i would have to leave deposit.When i went back and told them they said it is the same thing I would have to leave a deposit for their loner too.No car dealer charge for a loner.The manager at this dealership customer service skills are at best below average.

churryabay

Sep 12, 2014

For all out there looking for a car used or new try these people at Doral Buick you will havea great experience and 100 % sure you will find what your looking for.

pili4ever

Aug 27, 2014

I never had a better experience when leasing a new vehicle. "Doral Buick GMC" can count me now as a loyal and returning customer. My fondest grattitude to Juan Dominguez, Yankell Benavides and Javier Silfa for their kindness and patience working with me. I also would like to thank Rony Alvarez for making feel so welcomed.

Vpena

Aug 19, 2014

Highly recommend this dealer. They are professional, knowledgable and have very competitive prices. Their finance process was fast and simple, despite the overwhelming paperwork required. The manager took care of our budget needs and ensure we were satisfied with the overall process.

Rolando Mattar

Aug 15, 2014

I ran into some trouble with my Enclave, and I had to bring it in on a Friday of all days. Benny was able to fit me in. He took great time and care to not only capture what I have been experiencing in my car (even going out to the car to reproduce the symptoms...), but he checked in the system and saw that I had not only missed a key maintenance event, but I had 4 recalls. One of these was a safety recall. This guy is the "real deal", and even though I may not be happy with my Enclave I am confident that if I bring it to Benny, I am going to get the best attention and care possible. You guys should clone him!!! Another person that needs some Kudos is Jenny from the Loaner Car Department. She is absolutely the best. She took care of me and made sure I was in a loaner car and on the road as soon as it was feasible... These guys are Rock Stars!!! Keep up the good work Benny and Jenny... Regards, Rolando Mattar

marajaba

Aug 15, 2014

I ran into some trouble with my Enclave, and I had to bring it in on a Friday of all days. Benny was able to fit me in. He took great time and care to not only capture what I have been experiencing in my car (even going out to the car to reproduce the symptoms...), but he checked in the system and saw that I had not only missed a key maintenance event, but I had 4 recalls. One of these was a safety recall.This guy is the "real deal", and even though I may not be happy with my Enclave I am confident that if I bring it to Benny, I am going to get the best attention and care possible. You guys should clone him!!!Another person that needs some Kudos is Jenny from the Loaner Car Department. She is absolutely the best. She took care of me and made sure I was in a loaner car and on the road as soon as it was feasible... These guys are Rock Stars!!!Keep up the good work Benny and Jenny... Regards,Rolando Mattar

Misael Pena

Aug 12, 2014

Antonio the sales man was the best, he was very professional and to the point with what I was looking for.

Eduardo Fuentes

Aug 8, 2014

I took my Buick Enclave 2013 for a Recall Notice Service. Alfred Silva, Assistant Service Manager, took care of my vehicle. Mr. Silva is a nice man, professional, respectful, but at the same time very friendly. It was a great experience. Thank you, Alfred!

gibara009

Aug 5, 2014

this a wonderful dealer my name is ramon Gonzalez and I have nice experience in service good attention for benny parera nice man ,professional and very friendly I qualify this employe 10 star good communication in every service and faster,and other new employee I can fremenber the name.

CamiloG

Aug 3, 2014

I'm very glad I stop by to buy my car at this dealer. Every one seemed to be concerned to make me a satisfied customer since the moment I walked in. After signing my papers and accepted the deal, they call me back the next day to let me know they found a better financing bank that saved me $200 a month!!! what a team!! I'm sure I will continue purchasing my family's vehicles at this place!!

kamilocg

Aug 3, 2014

I'm very glad I stop by to buy my car at this dealer. Every one seemed to be concerned to make me a satisfied customer since the moment I walked in. After signing my papers and accepted the deal, they call me back the next day to let me know they found a better financing bank that saved me $200 a month!!! what a team!! I'm sure I will continue purchasing my family's vehicles at this place!!

freddyshh

Aug 1, 2014

I live in New Jersey. During my last vacation in Florida and I had to make an unscheduled service on July 9, 2014; my Buick-Regal-2012 needed some attentions. Actually, it was an unforgettable experience; the staff at this Dealer is very friendly, especially Geovanny Suarez and other technicians who attended to me. Thank you all.

Claudia

Jul 26, 2014

It is always a pleasure to visit this dealer. Cleanliness, friendliness, and most important professionalism make your experience at the dealer unforgetable. Benny at the service department does an amazing job and always makes you feel that no matter how busy he is "You are his priority". Thanks to all!!

AlfredoV

Jul 9, 2014

If I could give this dealership 6 starts, I would. The service guys are AMAZING, Geo really knows how to treat a customer. All other dealerships should learn from these guys.Excellent service and repair turn around time was AWESOME.Guys, thank you very much for a great experience. Alfredo and Frank Vasquez

Tejedaemilio05

Jul 8, 2014

He was very friendly and helpful. He knew exactly what my car needed and got straight to it. I made sure I felt comfortable while they took care of my car.

erikevin2004

Jul 7, 2014

Excellent customer service experience. Benny Perera is an excellent person, he explained the whole recall process and the work that needed to be done. Completion time was within promissed. He also cleaned the car. Thanks

AnnieC2014

Jun 24, 2014

Mr. Perera has always been very professional, knowledgeable and efficient. I highly recommend this place for your auto services. Excellent customer service in a timely matter.

cristina500

Jun 21, 2014

I am very satisfied with the quality of service provided by Mr. Suarez. He oversaw and managed the needed service for my car in a prompt and excellent manner. I will definitely revisit Doral GMC for my car's needs.

Nikkigh

Jun 21, 2014

Excellent service and communication from Benny and staff. They got the parts quickly and scheduled a convenient time for the service to be done. Also cleaned the car for us. Thank you!

Kimth2

Jun 20, 2014

I bought my Cadillac Escalade from Doral Buick GMC about a year ago and since then the dealership was sold to new owners. And I actually knew the original owner of the dealership. So when I called the Service Dept I wasn't sure if the same great service I was used to before would still be there. But I was happy to find out that Carlos (who is the Service Dept Mgr) was still working there. So I asked him if my headlight was covered under my warranty, I really wasn't expecting it to be covered BUT Carlos found out my warranty covered most of the cost, about 60%!!! I was so relieved because a new headlight for a Escalade can cost at $1300! I couldn't come in to have the headlight replaced till almost 3 weeks after they told me, but that was my fault not theirs. But I went in today and I was even late for my service appointment but they took care of me right away and they replaced my headlight in less then an hour! I was really surprised! They were able to switch it out and have me on my way a lot faster then I expected! Carlos was not in today, but Geovanny assisted me today and he did a great job! Thank you again Carlos & Geovanny from Doral Buick GMC!!

lillymore

Jun 20, 2014

Benny was very friendly and informative and was constantly checking on me to ensure me the car was being worked on. Even checked to see if my car had a recall on it and it did and told me he ordered that parts for me

Lgm4

Jun 19, 2014

Geovanny Suarez, the man who serviced my car was exceptional! As soon as I arrived, he was ready for me, had my car loaner ready, and attended me quickly. I didn't have to wait for a long time. Geovanny was very friendly, professional, and very serviceable, and hospitable. I was extremely pleased, and I was ready to leave in a short time because he had everything prepared for me. For me this meant a lot, since I was pressed for time. Thank you Geovanny!!Lourdes Garrido Metcalfe/Zady Garrido

MARIA.

Jun 16, 2014

I WILL LIKE TO SHARE MY PERSONAL FEEDBACK ABOUT MY EXPERIENCE AT DORAL BUICK GMC DEALERSHIP ON 06/10/14, LOCATED AT 8447 N.W. 12TH STREET, MIAMI, FL 33126. (REF: 2014 BUICK ENCORE). THIS IS MY SECOND TIME I PURCHASE A CAR AT THIS DEALERSHIP AND I KEEP COMING BACK; BECAUSE OF THE EXCELLENT AND EXTRAORDINARY SERVICE THAT I ALWAYS RECEIVED FROM THEIR STAFF. ALSO, I WOULD LIKE TO ACKNOWLEDGE THE FOLLOWING STAFF MEMBERS FROM DORAL BUICK GMC DEALERSHIP: JUAN DOMINGUEZ, ANTONIO OROZCO CORK, BENITO PERERA, SERGIO SORIANO, CARLOS RODRIGUEZ AND YOSMEL TUNDIDOR, THEY ALL TREAT ME WITH RESPECT AND PROFESSIONALISM. I WANT TO PERSONALLY THANK TO MR. DOMINGUEZ FOR HIS EXCELLENT PROFESSIONALISM, FRIENDLINESS WITH ME AND MY PARENTS. HE ALSO HELPS ME WITH ALMOST ALL MY NEEDS. AGAIN, THANKS MR. DOMINGUEZ AND I WILL HIGHLY RECOMMEND THIS DEALERSHIP TO FRIENDS AND FAMILY. SINCERELY YOURS, MARIA.

mcsalgado1317

Jun 16, 2014

I WILL LIKE TO SHARE MY PERSONAL FEEDBACK ABOUT MY EXPERIENCE AT DORAL BUICK GMC DEALERSHIP ON 06/10/14, LOCATED AT 8447 N.W. 12TH STREET, MIAMI, FL 33126.THIS IS MY SECOND TIME I PURCHASE A CAR AT THIS DEALERSHIP AND I KEEP COMING BACK; BECAUSE OF THE EXCELLENT AND EXTRAORDINARY SERVICE THAT I ALWAYS RECEIVED FROM THEIR STAFF.ALSO, I WOULD LIKE TO ACKNOWLEDGE THE FOLLOWING STAFF MEMBERS FROM DORAL BUICK GMC DEALERSHIP: JUAN DOMINGUEZ, ANTONIO OROZCO CORK, BENITO PERERA, SERGIO SORIANO, CARLOS RODRIGUEZ AND YOSMEL TUNDIDOR, THEY ALL TREAT ME WITH RESPECT AND PROFESSIONALISM.I WANT TO PERSONALLY THANK TO MR. DOMINGUEZ FOR HIS EXCELLENT PROFESSIONALISM, FRIENDLINESS WITH ME AND MY PARENTS. HE ALSO HELPS ME WITH ALMOST ALL MY NEEDS.AGAIN, THANKS MR. DOMINGUEZ AND I WILL HIGHLY RECOMMEND THIS DEALERSHIP TO FRIENDS AND FAMILY.SINCERELY YOURS,MARIA.

GMC123

Jun 11, 2014

Geovanny and Sergio from Buick Doral are awesome. Always helpful and very professional people. Will definitely go back and ask for them for service. Great job guys!

Yesenia75

Jun 4, 2014

Hoy visitamos el dealer en busca de comprar un Buick enclave. Fuimos atendidos por Antonio un vendedor con excelente profesionalidad y amabilidad. Alain el financista nos brindo su ayuda en busca de una opcion conveniente para nosotros y su trato tambien fue excelente. Recibimos todo el apoyo del manager juan Dominguez. Finalmente realizamos la compra y nos sentimos muy complacidos por la atencion recibida por las personas antes mencionadas.

rguerrero123

Jun 2, 2014

I recently purchased a Jeep Commander from Doral Buick GMC. Three months down the line the car is falling apart. I went to speak to the dealership about my issues with the car and i was quickly turned away. They basically told me the car was a piece of junk and they were lucky to get rid of it. I decided to purchase my jeep at Doral Buick GMC because it was a certified dealer, i would think with the reputation they had they would have been able to at-least offer to service the car. They explained the car was valued at 4,000 but was sold to me for 12,000. Overall i feel cheated and disgusted by the service and sales ethics this business runs on. I would NOT recommend buying a used car from here.

Lgm4

May 23, 2014

Geovanny Suarez took care of my problem with extreme efficiency and compassion. Not only was my loaner car ready after I spoke to him about the problem, but even the paperwork was already started, and made sure I was taken care of. I would highly recommend Geovanny to anyone. His professionalism, efficiency, compassion, and friendliness is what makes you feel like a queen, and if you were like family. He really cares about the customer. Thank you GeovannyLourdes Garrido Metcalfe

EnriqueS35

May 21, 2014

It was a great overall experience. I was told that the vehicle was going to be ready in 30 min and that was exactly what it took. Geovanny was very professional all the time and in general everybody in the Dealer show to be very friendly. Good Job!!

Smoky12

May 18, 2014

Benny Perada the service agent made it a great experience from the first time I call on the phone ,he was professional,friendly and kept us posted on the repairs he should be commended for his work .Manny Perez

DyanetPuentes

May 10, 2014

Excellent Service! I went in for an oil change without an appointment and Benny immediately took care of me. He got me in and out super quick, took a complete look at the car to make sure it didn't need any other services and made my experience very easy. I would definitely recommend him and this dealership. Benny is super friendly!

dyanetpuentes

May 10, 2014

I went in for an oil change without an appointment and Benny immediately took care of me. He got me in and out super quick, took a complete look at the car to make sure it didn't need any other services and made my experience very easy. I would definitely recommend him and this dealership. Benny is super friendly!

Sunil

May 5, 2014

Great Service The entire service department at Doral Buick was excellent. They quickly diagnosed what needed to be done and took care of it. I highly recommend them for your service need.

Sunil25

May 5, 2014

The entire service department at Doral Buick was excellent.They quickly diagnosed what needed to be done and took care of it. I highly recommend them for your service need.

gloriacb_1

May 1, 2014

Geovanny Suarez has gone above and beyond to help me with the services needed on my vehicle. Thankful, that he was able to politely accommodate me around my schedule.

mazcona

Apr 29, 2014

Carlos Rodriguez and Benny are the best at everything they do!! Love them and their excellent service! They are always so great and fast with servicing my car. Thank you.

Daniel R.

Apr 18, 2014

HANDS DOWN BEST SERVICE IN MIAMI!!!! We all have had to service our cars, whether it be an oil change or a tire rotation. So why not let a great service department do it for you? Thats why I choose to keep coming to Doral Buick GMC with all my auto needs. There's no way I am going to put up with anything less than the best and these guys are it. As soon as I arrived, I had a service agent greeting me even though he seemed slightly busy. Benito was his name, and despite his busy-ness he sat me down and had me taken care of in no time. I constantly saw the service manager walking around and making sure everything was attended to and it definitely seemed like he was doing his job by the trademark service I received. There was no need for so much supervision because these guys know how to do their jobs to perfection, from the car to the clients. I RECOMMENT THIS SERVICE DEPARTMENT AND DEALERSHIP.... FOR ANYTHING

DannyRimada

Apr 18, 2014

We all have had to service our cars, whether it be an oil change or a tire rotation. So why not let a great service department do it for you? Thats why I choose to keep coming to Doral Buick GMC with all my auto needs. There's no way I am going to put up with anything less than the best and these guys are it. As soon as I arrived, I had a service agent greeting me even though he seemed slightly busy. Benito was his name, and despite his busy-ness he sat me down and had me taken care of in no time. I constantly saw the service manager walking around and making sure everything was attended to and it definitely seemed like he was doing his job by the trademark service I received. There was no need for so much supervision because these guys know how to do their jobs to perfection, from the car to the clients. I RECOMMENT THIS SERVICE DEPARTMENT AND DEALERSHIP.... FOR ANYTHING.

Jorge

Apr 14, 2014

Benny is the best. Have been a customer for over ten years. Both Diesel 2500 truck or gas Denali, excellent service and attention .

matt3801

Apr 12, 2014

As always; Great and Quick service here! I enjoy dropping my vehicle off for service at this place and enjoy the pleasant atmosphere while waiting. Thanks again!

rdelar01

Apr 9, 2014

I had to take in my 2011 Acadia for its 36K service. Like always, I was treated with the utmost professionalism by Benny Perera. My work was performed on the same day and I was able to take advantage of the shuttle service since I work less than 5 miles away. Thanks, once again, Benny and Doral Buick GMC!

rdelar01

Apr 9, 2014

I had to take in my 2011 Acadia for its 36K service. Like always, I was treated with the utmost professionalism by Benny Perera. My work was performed on the same day and I was able to take advantage of the shuttle service since I work less than 5 miles away. Thanks, once again, Benny and Doral Buick GMC!

CAROLINA312

Mar 28, 2014

Mr. Orozco was a very courteous and conscientious individual he was able toexplain every little detail to me; I am grateful for his treatment. I congratulate youfor having such a good salesperson.

travieso

Mar 28, 2014

the experience was wonderful: Antonio Corcho attend us very professional and help us with the technology of the encore.Y highly recommendDoral Buick and Mr. Corcho.

Napoleon2010

Mar 21, 2014

Me siento muy complacida con el servicio que recibi fueron muy profesionales en su trabajo la verdad que nunca habia recibido un trato y un servicio igual los recomiendo de corazon ,graciasYadira Suarez.

Ivette Duarte

Mar 18, 2014

I had an amazing experience with George as a salesman and he helped me very much making a decision. I love my 2013 Lacrosse and i recommend him to everyone that tells me they need a new car. Thank you guys very much for getting me my dream car!!!

Iduarte123

Mar 18, 2014

I had an amazing experience with George as a salesman and he helped me very much making a decision. I love my 2013 Lacrosse and i recommend him to everyone that tells me they need a new car. Thank you guys very much for getting me my dream car!!!

Roger

Mar 14, 2014

You can imagine my state of mind when my 2011 Acadia started making a chirping noise, especially since I had just replaced a motor mount the week before. Luckily, I was still 120 miles from my warranty expiration. As always, Benny Perera took excellent care of me and my car. He actually rode with me around the block until he could hear the noise and make the correct diagnosis on the service sheet. I was able to use the shuttle to get to work, and they even picked me up. I've repeated myself of the past month, but I'll say it again, Benny Perera is the best Service Adviser I have ever dealt with, and employees like him make me want to continue doing business with Doral Automotive in the future.

rdelar01

Mar 14, 2014

You can imagine my state of mind when my 2011 started making a chirping noise, especially since I had just replaced a motor mount the week before. Luckily, I was still 120 miles from my warranty expiration. As always, Benny Perera took excellent care of me and my car. He actually rode with me around the block until he could hear the noise and make the correct diagnosis on the service sheet. I was able to use the shuttle to get to work, and they even picked me up. I've repeated myself of the past month, but I'll say it again, Benny Perera is the best Service Adviser I have ever dealt with, and employees like him make me want to continue doing business with Doral Automotive in the future.

Jaqueline V.

Mar 10, 2014

I was there buying a new car and Anonio Corcho helped me so much and took the time for my purchase, thank you. Thanks to Mr Carlos Rodriguez, manager of the service department, he was so kind and patience too when I repaired my car so many times!!

Eileen

Mar 8, 2014

We had the pleasure of working with Marty Infield at Delray Buick GMC when purchasing my new Buick Verano.The process of buying a new car is never an easy or speedy one, but Marty was such a knowledgable , patient and likable gentleman, that working with him made the whole thing as good as it can get!! The General Sales Manager JC Kent helped us reach an agreement and then our final paperwork was ably handled by Shoshana Sade.The only reason I did not rank "overall" as 5-star was the fact that buying a car is just NEVER an easy time!!!

RafaelPerez

Mar 6, 2014

i dont know how this place have 5 stars reviews, when i bought my gmc terrain last year the seller told me few features that my car have included but was all lies, no pandora, no radio pandota via bluetooth, the on-star was not included for 1 year, only 6 month. my first car service(only first) its included, i don't drive to much an after 8 month i went to do it,,, wow,, terrible service department, 20 minuts waiting for someone to show up, like 3 customers waiting as me, went he show up he said was trying to find one car key loss..lol.. incredible place..my odyssey didn't finish yet, after 1 hour later my car came and i propose him to send it to car wash,, terrible mistake,, after 45 min, a little pissed off i went to ask for my car and wasnt washed,, ufff,, terrible place, terrible experience buying, and after buy service.. i'll never go back that place againg,, from 1 to 5 i'll give them 0.. this is my 4 new car buy, this is my worst buying car and service maintenance experience.. this is the worst dealer in miami for sure.

adilysnc

Mar 5, 2014

This was my first time leasing a car and I couldn't have been more pleased with the attention of Abel Garcia,he was very helpful and kind explaining everything that I needed to know.

cuervo64jerry

Feb 28, 2014

am very happy with the purchase of my acadia, ill be a customer of doral buick for a long time , Antonio Corcho was the best sales person I have dealt with as far as I remember , I feel very pleased with this purchase, I ll do it again

GipsyG

Feb 28, 2014

Mi experiencia en este dealer fue muy positiva, recibi un servicio muy profesional en todo momento. Mis preguntas acerca del vehiculo que necesita comprar fueron respondidas. Estoy realmente muy contenta con la compra de mi nuevo vehiculo.

maria1957

Feb 28, 2014

Estoy muy contenta con mi buick verano es mi primera experiencia en este dealer y lo recomiendo; El vendedor Antonio y su manager Ivan fueron muy amables cortes y profesionales. I Love My Buick Verano car

Chad

Feb 26, 2014

My wife and I recently bought from Delray Buick GMC from out of state. The car was a used trade-in and what we had been looking for for months. From initial contact with the internet sales person (Tania) to the closing of the deal with the other staff (Jackie and Lou Chad) we were well taken care of and served. Jackie even met us at the airport with the car and a balloon on it when we flew in to drive it home. Being an out of state purchase there were some extra challenges with tag and title transfers that the staff at Delray was more than helpful with. The car had been serviced and detailed and was in near new condition. The car has been running great and we appreciate Delray's customer service very much.

july1973

Feb 23, 2014

Es el Segundo vehiculo que compro en esta agencia. Me siento muy satisfecho con el servicio que brindan sobre todo de mi vendedor el Sr Corcho, una persona muy amable y professional. Gracias Doral Buick GMC.

Julissa Hernandez

Feb 19, 2014

I would like to say that I had a great experience in Doral Buick when getting my new 2014 Buick Enclave. George and the staff were very helpful and dedicated in helping me find the exact car I wanted. Thank you all for your help! I love my new car :) Julissa

En31602

Feb 18, 2014

Geovanny was great. He was polite and had great customer service skills. Will go back for more service when needed. I have recommended the service department to my friends. The kids area and adult reading area were great.

mannym353

Feb 16, 2014

Benito is an excellent service person,very honest very helpful and knowledgeable,he took care of my needs very fast and also answer all my questions, next service time I would definitively wait for Benito , hope that GMC Doral appreaciated a hard working men as Benito

mazcona

Feb 12, 2014

Words can never describe how peaceful and at ease I feel every time I bring in my car to service with Benito aka Benny and Carlos Rodriguez they are both an awesome team who work great and always put customers first! I love them and they both get an A+ for customer service excellence!! I enjoy bringing in my car for service, everything is done in a timely manner and always receive top of the line care and service. When speaking out in public about Doral Buick GMC all I can think of is about Benito and Carlos they are truly to me the ones who bring out the best out of that Doral Buick GMC.

ninoska

Jan 31, 2014

gracias por la atencion recivida y le recomiendo a otras personas que compren en este dealer,en especial a mi vendedor maikel gonzalez,muchas gracias

randb2013

Jan 31, 2014

I was treated with care and like family, went in with my cousin and was very pleased with the service. Maikel was very professional and I completely recommend this dealer.

vaneale75

Jan 31, 2014

Excelent services, antonio did great job he is a great person.My experince was excelent.I am very happy with the work and dedication of all employees

iskra

Jan 25, 2014

Estoy muy contenta con la compra de mi BUICK Enclave 2014, con el trato que me ofrecio el Sr Maikel Gonzalez, considero que es un vendedor muy professional, pues me ofrecio un buen plan de pago que se ajusto con mis finanzas, me siento muy satisfecha con esta compra y se lo recomiendo a toda persona que este en busca de un carro nuevo o usado.

mcmachon

Jan 25, 2014

Excellent service, will definitely recommend to family and friends. I was impress by the professionalism I told them exactly what I need and they found exactly what I was looking for and the payment I want it. Thanks

Nestor Montejo

Jan 23, 2014

My experience at Doral Buick was the best experience I've had at a dealership so far. the customer attention was superb, the price was excellent, and Mr Corcho did an excellent job of informing me of all of the car's features. I was really only considering Buick when I arrived at the dealership but after this experience I know where I will go when searching for a new vehicle.

nmontejo

Jan 22, 2014

My experience at Doral Buick was the best experience I've had at a dealership so far. the customer attention was superb, the price was excellent, and the salesperson did an excellent job of informing me of all of the car's features. I was really only considering Buick when I arrived at the dealership but after this experience I know where I will go when searching for a new vehicle.

Michael W

Jan 19, 2014

Mr. Olivares spent a great deal of time with me to understand my circumstances and needs. He worked through several scenarios with me, never pressuring me to accept any particular one. He was friendly yet professional. He also showed a rapport with my elderly mother who was there to cosign with me. I was extremely pleased with the final deal he put together.

mbw12003

Jan 18, 2014

Mr. Olivares spent a great deal of time with me to understand my circumstances and needs. He worked through several scenarios with me, never pressuring me to accept any particular one. He was friendly yet professional. He also showed a rapport with my elderly mother who was there to cosign with me. I was extremely pleased with the final deal he put together.

Rainy2014

Jan 17, 2014

My first experience with Doral GMC, was exceptional. Benny Perera is such a beautiful person in helping customers and making you feel so comfortable. Benny is a great asset to your organization. My vehicle was serviced in a timely manner, with the upmost respect and satisfaction. I will return and I will also recommend Doral GMC to others. Thank You!!!Lorraine Goulbourne

kyamin

Jan 15, 2014

Called at 2:00 to bring my car in for service, he offered to do this at 4:00 and get me out in one hour as I had a business dinner that night. Ready for me when I arrived, did the work, washed the car, got me out in time for my schedule. Nice job!

Monicadur

Jan 13, 2014

Yosmel Tundidor was great. He went above and beyond to make sure I left happy and with the vehicle of my choice with all my preferences. I highly recommend Yosmel. He is very knowledgeable, answers all your questions, friendly and helpful.

Charles06

Jan 7, 2014

Muy satisfecho con el servicio, la atencion del vendedor y las otras personas que atienden en el dealer fue excelente, nos llevamos un buen vehiculo a muy buen precio.

nena123

Jan 7, 2014

I WENT TO DORAL BUICK GMC DEALER TO BUY A NEW CAR ,THE EXPERIENCE WAS AN EASY DEAL WITH THE HELP FROM ROBERTO CRUZ WHO HELP ALL THE WAY THROUGH THE PROCESS ,THE PRICE WAS WHAT I NEED IT AND THE PAYMENTS AEXACTLY THE WAY I WANT IT ALSO I WANT TO MENTION ANTONIO CORCHO WHO HELP ,ME A LOT WITH THE FEATURES IN THE CAR HAS HOW TO OPERATE THE CAR HOW TO USE MY IPHONE IN MY CAR, I WAS VERY PLEASE WITH THE SERVICE I GOT AT DORAL BUICK GMC , I WOULD RECOMENDED TO ANYBODY WITH MUY EYES CLOSED THEY HAVE THE BEST TEAM ANY DEALER CAN HAVE, THANKS GUYS.

mariette michetti

Dec 26, 2013

I have come to this dealer for service since last year and I have been receiving my service for my car with Benny Perera. I can not believe the level of service that I always receive.He truly nows how to give good customer service I would not be coming to this service center if he was not my service advisor. Benny not only has given me good service over the phone but also in person. He is a true asset to your dealership. I only wish there were more people like Benny.

maya14

Dec 26, 2013

I have come to this dealer for service since last year and I have been receiving my service for my car with Benny Perera. I can not believe the level of service that I always receive.He truly nows how to give good customer service I would not be coming to this service center if he was not my service advisor. Benny not only has given me good service over the phone but also in person. He is a true asset to your dealership. I only wish there were more people like Benny.

DoralGMC

Dec 20, 2013

I would just like to say that Fernando Pagan was very professional, reliable, and friendly. He made the whole process of purchasing my new truck very stress free.Highly recommend Doral Buick GMC and Fernando Pagan.Thanks

rgomez33

Dec 16, 2013

I gave the rating because Mr.Perera was a excellent advisor and problem solver. He found the issue with the vehicle and handled tghe situation flawlessly. I would recommend Mr.Perera to any customer with a Buick/GMC.Thank you,

Janetb15

Dec 14, 2013

Very friendly, great customer service and a very good price. I had a good experience. Definitely going to be going back when I need help

MariaD

Dec 13, 2013

My sales Person Mr Carlos Vega was outstanding. Listened to my needs and found me the perfect vehicle a 2014 GMS Terrain. I am an elderly woman and needed something affordable, comfortable and a vehicle that would make me feel safe while driving it. Mr Vega did all tht and more.

thomas,tony,jeff

Dec 12, 2013

Thomas Tony and Jeff were awesome they found me a better rate than my credit deserved and ill be forever in debt for this opportunity thanks again they were fanfreakingtastic

alexismonterrey1318

Dec 11, 2013

The DORAL BUICK GMC service center had always been very friendly and helpful in the past but on October 10th 2013 when I went there to get an oil change, a tire rotation, and a vehicle diagnostic; the service provided was terrible. First of all, it took them almost 4 HOURS to do such a simple job when I had even previously booked an appointment. Secondly, I told them not to wash my car because I had recently washed it the day before and also because their car wash service is awful, and when they were finally done with the car, they returned it to me with oil and grease stains on the chrome handles, doors pillars, and roof rack ( Roof racks ??? Seriously ). Lastly, the rear bumper of my enclave was SCRATCHED, and I did not get a chance to tell the service manager because I was already 20 minutes late to work and had to leave right away thanks to the slowest service I've ever experienced at ANY dealership. Think about your options twice and do NOT take your car to this place for service if you really love it. I still can't believe they scratched my back bumper.

matt3801

Dec 5, 2013

This was my first visit to Doral GMC for service work on my 2014 GMC Sierra Truck (I purchased this truck in Daphne Alabama). I had some fuel issues for which another dealership (Chris Myers) did not go out of their way to investigate; however this dealership (Doral GMC) did just that. After a wonderful intro with Carlos and Geovanny taking great concern to my issues they passed it along to their top tech Joel. Within twenty minutes Joel spoke with me and identified the problem as a bad fuel control module for which was the cause to all three problems I presented to the entire group. I am so very pleased with this group and highly recommend anyone to Doral GMC. During my wait, all the employees I came in contact were very pleasant, kind and nice to me. The coffee was great as well. Thank you all for the wonderful service all around and I truly look forward to continuing my business with Doral GMC Buick. Matt Brittle, Retired US Navy Chief!

Javier M.

Dec 4, 2013

I just bought a new car at Doral Buick GMC and cant say enough about the service I received. My salesperson Yosmel Tundidor helped me throughout the whole process and went above and beyond anything I expected. I will absolutely recommend this dealership and specifically Yosmel Tundidor to anyone I know looking to purchase a vehicle. Javier M.

pilotjm21

Dec 3, 2013

I just bought a new 2012 Buick Regal at Doral Buick GMC and cant say enough about the service I received. My salesperson Yosmel Tundidor helped me throughout the whole process and went above and beyond anything I expected. I will absolutely recommend this dealership and specifically Yosmel Tundidor to anyone I know looking to purchase a vehicle. Javier M.

adalmysroman

Nov 19, 2013

Muy professional el trabajo del senor Antonio corcho orozco.mi esposo y yo quedamos muy satisfecho y contento ycon el trato,explicacion en fin todo en relacion con la compra del carro.gracias por permitirnos dar nuestra experiencia.

cfabal

Nov 10, 2013

Benny was very kind and greeted me right away as I stepped out of the car. Took my information down and addressed my concerns with the car very diligently. As my GMC Yukon XL was driven to the technician's area, he escorted me to the lounge area and made me coffee, turned on the TV and instructed me on how to use the remote control to change the channels. He also gave each of my kids a lolypop and took them to the playroom so they would be entertained during the wait. As I sat in the waiting room, a salesman by the name of Yosmel, offered me and my boys some hot chocolate. I had some questions about purchasing a Buick Enclave next year, and he took me out for a test drive and guided me in the process of buying a new car. My wait did not seem like a wait at all as I was constantly entertained. My boys didn't even want to leave!

A.C. Fabal Rodriguez

Nov 6, 2013

Benny was very kind and greeted me right away as I stepped out of the car. Took my information down and addressed my concerns with the car very diligently. As my GMC Yukon XL was driven to the technician's area, he escorted me to the lounge area and made me coffee, turned on the TV and instructed me on how to use the remote control to change the channels. He also gave each of my kids a lolypop and took them to the playroom so they would be entertained during the wait. As I sat in the waiting room, a salesman by the name of Yosmel, offered me and my boys some hot chocolate. I had some questions about purchasing a Buick Enclave next year, and he took me out for a test drive and guided me in the process of buying a new car. My wait did not seem like a wait at all as I was constantly entertained. My boys didn't even want to leave!

Rbacelis

Nov 4, 2013

It's amazing to find nowadays quality service as I found it in Benny Perera and his teammate Jose. the level of professionalism is top notch. The friendly welcome makes you feel as a VIP the moment you go in. I appreciate the detail attention and courteous treatment. Keep it up!

Mary05

Oct 24, 2013

In overall my experience was great GEOVANNY was really helpful and he acknowledge all my questions and concerns that I had I'm definitely coming back!

Jason

Oct 9, 2013

Went to Doral GMC Buick dealer earlier today and they showed great customer service. Staff very friendly and respectful. Went in to have my radio worked on, they did the job in good time, had a great waiting room which kept me entertained watching ESPN while i waited for my car. Overall the service was excellent, Benny went above and beyond to take care of my car. Great place to take your car for quality.

santana_j10

Oct 9, 2013

Went to Doral GMC Buick dealer earlier today and they showed great customer service. Staff very friendly and respectful. Went in to have my radio worked on, they did the job in good time, had a great waiting room which kept me entertained watching ESPN while i waited for my car. Overall the service was excellent, Benny went above and beyond to take care of my car. Great place to take your car for quality.

xkfranco

Oct 3, 2013

Very concerned about customer's needs,Tried to find appropriate vehicle based on needs and budget.I found a very good deal and I am very happy with my new car.

Juan Franco

Oct 3, 2013

Very concerned about customer's needs, Tried to find appropriate vehicle based on needs and budget. I found a very good deal and I am very happy with my new car.

Dolphin fan

Sep 30, 2013

Today me and my family went to Doral gmc to see the terrain, we met Robert garcia , dealing with him is very easy, not pushy at all ,he gave us a test drive and we loved the terrain, when we got back he showed us how to unlock the car from the phone ,very cool, and a few minutes after that ,the deal was done . Thank you Robert, we will recommend you to everyone .. I love my gmc terrain

Carlosv1112

Sep 30, 2013

I purchased my new 2014 GMC Sierra from Joel Camacho and I couldn't be happier with the deal and service Doral Buick GMC provided us.

Julio1234

Sep 30, 2013

I purchased my New Gmc terrain with Mr.Camacho and Mr.Pagan and I couldn't be happier with my new car. I would highly recommend this dealership to friends and family.

EddieCarretero

Sep 24, 2013

I called the dealer early in the morning to see if the battery was covered under the factory warranty and Benny told me for sure it is come on down and we will getting you going, he even advice to use the road side service that comes with the car. Once at the dealer everything went as plan and i was out before the time i needed to be back for an appointment. Great service nice friendly people A+ all around not to mention very nice looking dealer.

yanet68

Sep 23, 2013

Estamos muy complacidos con la nueva compra del buick, un excelente carro, tambien con la atencion brindada por el senor Antonio Corcho, el cual nos brindo amplia informacion y ayuda , altamente profesional gracias

aleon

Sep 20, 2013

EXCELENTE VENDEDOR. BRINDA TODA LA INFORMACION. MUY AMABLE Y CORTES. ME EXPLICO DETALLADAMENTE TODO LO NECESARIO PARA QUE MI VEHICULO FUNCIONE ADECUADAMENTE. NO ME HIZO PERDER TIEMPO Y POR ESO TOME LA DECISION DE HACER EL LEASE CON ELLOS.

crodriguez44

Sep 20, 2013

Excellent job and excellent service from the Doral Buick GMC especially from Benny Perera, always with his amiability and his unconditional helpfulness. Every problem that you would have Benny solve it.Thanks also to the all Service team.Carlos Rodriguez

guanabo3

Sep 20, 2013

I am very happy with treatment to my person and the quality of the job performed to my car at this dealer. The Service Advisor Benny Perera is a example to follow of costumer satisfaction.

aplace1255

Sep 19, 2013

Once again, I had the pleasure of having my car serviced by Bennie.I originally leased my car from Doral Buick because I liked the way that Bennie treated my sister in law while servicing her Saturn. I was so very impressed by Bennie's professionalism and friendliness, that I decided on the spot to lease a 2011 Buick Regal. I am enjoying the Regal and it has given me no problems at all, but a car you can get anywhere. That is not true of a great service advisor. Bennie is the best and if he should ever decide to leave Doral Buick, I would definitely follow him with future car purchases and service.I hope that you know how very good he is to his customers.I also had the opportunity to work with Carlos today also. A very, very nice man.I commend you on Bennie. I am so happy that he is my service advisor. I wouldn't even consider using anyone else.Anne M. Place2011 Buick Regal

nestorsanroman225

Sep 17, 2013

LA PASADA SEMANA TUBE LA EXPERIENCIA DE COMPRAR UN NEW CAR EN DORAL BUICK GMC FUY ATENDIDO X ANTONIO CORCHO Y FERNANDO PAGAN ,EL TRATO FUE FEU EXCELENTE X PARTE DE LOS 2 CREO K FUE UNA BUENA EXPERIENCIA Y ELECCION A LA VES.X MI PARTE LES PUEDO RECOMENDAR ESTE DEALER Y A ESTAS 2 PERSONAS X SU BUEN SERVICIO Y TRATO.MUCHAS GRACIAS NESTOR SAN ROMAN

silviagilbert

Sep 17, 2013

I had scheduled a service appointment for today at 9:30am with Benny over the phone. I had 3 different issues with my vehicle all under warranty that needed to be taken care of. After arriving for my appointment, Benny told me I had to wait since he had a lot of cars to take care of. I replied that I had an appointment. His response was: What am I supposed to do? Look, I have this lady here waiting. I have a lot of people. And turned around and left. I told him again, I have an appointment. What are appointments for then? He did not reply. I left very disappointed at the service. This was my 2nd and last vehicle from this dealer. This is not the kind of reply you give to a customer, much less with an appointment!

nelia

Sep 15, 2013

I was treated in pretty good way but at the same time they were very very professional, and the employee that worked with me treated me very good and he was able of answer all the questions that I had and get me the most acurate price acorde to my income.

Mabel

Sep 14, 2013

I'm very pleased by the service provided to me and my family. the buying process was an ease and I'm very happy with my new car.He helped me pick the right car according with my budget.My overall experience was grate, I give him a 10 out of 10.I highly recomend him.

mabelpineiro

Sep 14, 2013

I'm very pleased by the service provided to me and my family.the buying process was an ease and I'm very happy with my new car.He helped me pick the right car according with my budget.My overall experience was grate, I give him a 10 out of 10.I highly recomend him.

Natasha

Sep 7, 2013

Service was excellent upon my arrival at the dealership. The staff was very friendly and most helpful. The waiting time was very minimal, which was very nice. The dealership is beautiful and the customer lounge was very welcoming and refreshing. I would definitely come back!

NatashaPerez

Sep 7, 2013

Service was excellent upon my arrival at the dealership. The staff was very friendly and most helpful. The waiting time was very minimal, which was very nice. The dealership is beautiful and the customer lounge was very welcoming and refreshing. I would definitely come back!

raypuntog

Sep 5, 2013

I was treated in pretty good way but at the same time they were very very professional, and the employee that worked with me treated me like one more friend and helped me in al I needed,he was able of answer all the questions that I had and get me the most acurate price acorde to my income.

deivi vela

Sep 1, 2013

if points were bigger than 5 i do give you a 7 or 10 since we went home very please with your costumer service and friendliness, it was excellent. we were treat like a family today and for that i feel i should write about those who help us today, Alain Palacios and Antonio Corcho i give you my thanks from us Vela family.. thank you

magelsandradeividharold

Aug 31, 2013

if points were bigger than 5 i do give you a 7 or 10 since we went home very please with your costumer service and friendliness, it was excellent. we were treat like a family today and for that i feel i should write about those who help us today, Alain Palacios and Antonio Corcho i give you my thanks from us Vela family..thank you

cristal77

Aug 29, 2013

THE BEST EXPERIENCE EVER!!!! THANK YOU YOEL DOMINGUEZ FOR YOUR HELP IT WAS VERY EASY TO DO BUSSINESS WITH YOU. I WILL GO BACK AGAIN FOR MY NEXT PURCHASE AND TELL MY FRIENDS AND FAMILY ABOUT THE GREAT SERVICE!!!!

rosi1965

Aug 29, 2013

yo recomiendo este diler porque el trato fue muy especial el trato fue muy bueno sobre todo el sr. antonio corcho supo darme toda la esplicasion de mi nuevo beiculo del cual estoy muy sastifecha no dudaria en comprar otro carro con el. gracias antonio corcho orosco.

Rimada

Aug 26, 2013

Although I don't visit everyday, I sure feel like I do by the warm-heartedness expressed by the Staff of Doral Buick GMC. Specially from the GO-TO guy at the Service Department Mr.Benito Perera. Whenever I experience a concern with my vehicle, a show of attentiveness and care for my vehicle helps me insure myself that my vehicle is in good hands with a great dealerhip. Mr.Perera always solves my issues in a timely manner, something not easily said in most dealerships. This dealership mixes top notch hospitality of a five star hotel with the service that keeps my car running like a Ferrari. That's why i choose to keep on returning with my routines maintenance's, my show of support.

Daniel Rimada

Aug 26, 2013

Although I don't visit everyday, I sure feel like I do by the warm-heartedness expressed by the Staff of Doral Buick GMC. Specially from the GO-TO guy at the Service Department Mr.Benito Perera. Whenever I experience a concern with my vehicle, a show of attentiveness and care for my vehicle helps me insure myself that my vehicle is in good hands with a great dealerhip. Mr.Perera always solves my issues in a timely manner, something not easily said in most dealerships. This dealership mixes top notch hospitality of a five star hotel with the service that keeps my car running like a Ferrari. That's why i choose to keep on returning with my routines maintenance's, my show of support.

doralbuick

Aug 23, 2013

Estoy muy agradecido con el senor Antonio corcho por la venta del carro GMC y al mismo tiempo con el dealer doral buick. tienen tanto conocimeinto; y una Buena preparacion , su cordialidad y paciensa del senor Corcho es increible. mi familia quedo muy feliz al igual que yo.. y claro que si recomendaremos este dealer y al senor corcho. para los futuros compradores de mi familia y amigos.GraciasAlexei Prado

M. Ontivero

Aug 19, 2013

My experience with Mr. Benito Perera at the Service dept. at Doral GMC was exceptional. He was genuinely concerned with making sure my car was in optimum condition for my safety and made sure everything was taken care of. I had arrived close to closing time and he stayed after hours to ensure my car and I were properly taken care of, which we were. I will make sure to always see Mr. Perera for every visit. He was exceptional and exceeded all expectations.

Marayalejandro

Aug 13, 2013

Mr. Perera was very professional and friendly. I didnt buy my Buick at this dealer, however, the service was excellent. I got there without an appointment and he took care of me right away. Their waiting room is super comfortable and everybody was very nice. I will definitely take my Buick Enclave to this dealer again for service

rosalesf

Aug 11, 2013

The customer services overall was amazing, everything was well explained to me by the dealer and i felt an overall positive about trusting this dealer and buying a used car. I definitely would recommend Jesus M. Gonzalez for hes honesty and perfect customer service.

Darwin A

Aug 10, 2013

Mr. Jesus Gonzalez is an excellent sales representative. He was very courteous and friendly , he took the time to answer our questions and to explain to us every single step of the car. We would definitely recommend Mr. Gonzalez and the dealer. 100% Satisfied !!!!

julioreal

Aug 9, 2013

Awesome salesman..he did a great jod on showing the vehicle and explain every single one of the steps that I needed in order to qualify for the car.also helped me with the onstar system..

naltamir

Aug 9, 2013

Excellent customer Service. Mr. Jesus Gonzalez gave us the best deal in town, he took his time to show us and answer all the questions we had, very professional and well educated person. Great attitude!!!!!

lcollado

Aug 7, 2013

Benny provided excellent service. He was courteosu, friendly and very knowlegeable. He took the time to explain all issues and was very thorough. Great all around exper

Buick customer

Aug 6, 2013

Yesterday my wife and I went to Doral Buick gmc to look at SUVs, we were met by MrRobert Garcia, from the beginning we told Robert that we were not buying today just starting to look, at no moment did Robert pressure us into anything, what a refreshing experience, I've bought and leased many cars, and this was ,by far, " the best experience at a dealership ever" , I had just bought a BMW a couple of days before , and I did not get the treatment I got from Robert or anything close to it at the BMW place, from the beginning I could tell that this guy knew his craft, answered every single question we had and very nice personality to go with the knowledge. I could not walk out of there without a new enclave. Even took my picture at the end..I will definitely recommend this dealership ,more importantly Mr. Robert Garcia, thank you Robert ,my wife is super happy with her enclave!!

TaraM

Aug 5, 2013

Purchasing a new vehicle is always a big commitment and nerve wracking experience, but I've never felt more comfortable than all the folks at Delray Buick GMC made me feel. I worked with Megan Keefe who was just amazing. She's very personable and makes you feel at ease. She has a much more humble approach with assisting you in finding the right vehicle, unlike a typical sales person you can tell only cares about the bottom dollar and making the sale. Not her - she was very tentative and listened carefully to my needs in order to help me find exactly what I was looking for. They took great care of me and made the entire process as seamless as possible. JC and Majik were also two great people to work with. Considering how busy everyone was, I still felt like they all were doing their best to ensure I was taken care of as soon as possible. I want to give a special shout out to Jessica, Aric, and everyone else at the dealership who stopped to ask if I needed anything and to help ensure I was being taken care of in a timely manner. I would recommend this dealership to anyone and everyone!! Thank you, thank you, thank you!!!

nels10

Aug 3, 2013

My service advisor was Benny Perera. Benny was extremely professional and most importantly made my experience wonderful. It was the first time having my car serviced. Ive owned may cars and have dealt with may service advisors and can say Benny was by far the best i have ever dealt with. I look forward to seeing him the future when having my vehicle serviced.

edymontesinos

Jul 31, 2013

Mr. Jesus Gonzalez was a great help, he made me and my family feel comfortable at all times during the purchasing process. We feel that he did everything in his reach to give us the best price for our vehicle and the best experience. We are very happy with the car and are looking forward to doing more business with this dealership and this sales person in particular.A job well done!!Thanks.

Hernandezfam

Jul 31, 2013

I visited the dealership without any intention of purchasing. I was only interested in gathering information about the Terrain for a future purchase. Tony was very knowledgable about the Terrain. I felt comfortable with my decision to upgrade. I'm actually not sure how I did so long without Onstar. I now feel much safer on the road with my family riding in our new 2013 Terrain. I will recommend this place to anybody!

Licho

Jul 30, 2013

I went in to have my car serviced and Benny welcomed me to the dealership as soon as I walked in. Benny made me feel very comfortable with his knowledge and expertise. Benny made me feel like family and I trusted him with my vehicle. I will definetly go back to see Benny at Doral Buick becasue of the way he treated me.

amor17

Jul 30, 2013

Tony Herrera is awesome. This dealership is the best by far. Very professional and attentive. I will recommend this dealer and will also be back when needed.

Joed5911

Jul 30, 2013

Tony Herrera was excellent. He provided great service and is quite professional. I will return to this delaership in the future. I will also recommend this dealership and advisor highly.

Lornad5911

Jul 30, 2013

Tony Herrera was very professional and curteous. I will come back to this dealer and highly recommend it to others. This is by far the best service.

maximus1212

Jul 30, 2013

Again, I am very satisfied with the service provided and am back again. I will continue to return because the excellent service. I have returned several times.

rory254

Jul 30, 2013

Outstanding service... I was in and out of service in less than an hour for my oil change. Tony and Carlos were very professional and helpful. Totally reccomdmend this service department!

smmilan

Jul 29, 2013

I was on my way to lunch, when i pushed my start button and nothing would turn on. After several attempts to try to get the battery to kick in, I had to jump my battery to get the car to start Thinking I must of left some light on to cause the battery to drain, I went on my way to have lunch. At time of departure, I was shocked find my battery once again dead and my car unable to turn on. Its a Saturday afternoon 3:00pm and I call my dealership Service Department Doral Buick and spoke to Mr. Benny Perera. He was so friendly and told me to come right over to check the battery. I was expecting for him to set up an appointment for either Monday or Tuesday, but instead I drove out with a new battery and a great experience at a dealership...Mr. Perera's customer service was excellent...I'm making sure I ask for him next time I have service on my car. Thank you Benny for your outstanding efforts in making a customer very happy.

vanessag0126

Jul 29, 2013

I went in for a test drive and Tony Lopez was very helpful. He was very knowledgeable about the vehicles I was interested in. He was very attentive and provided customer service beyond what I have received at any dealer thus far. I would definitely recommend this dealer and sales person.

licho123

Jul 29, 2013

I went in to have my car serviced and Benny welcomed me to the dealership as soon as I walked in. Benny made me feel very comfortable with his knowledge and expertise. Benny made me feel like family and I trusted him with my vehicle. I will definetly go back to see Benny at Doral Buick becasue of the way he treated me.

llopezq

Jul 29, 2013

thanks yosmel, buying a brand new gmc denali at this dealership has been a great experience. I would totally recommend you guys to my peers.

pgonzalez

Jul 29, 2013

I came in to have my car serviced and I was greeted by Benny Perera. I have to say that I received great service from Benny. He was very professional, friendly and knowledgeable. He is a great asset to your company.I would definitely go back and have my vehicle serviced by Benny Perera.

smorales4

Jul 24, 2013

I must say that I dont usually fill out review for any company but in this case I belive Mr. Deinier Dominguez has earned my time and respect. Mr. Dominguez was very proffesional, detailed with explaining the features of the vehicle and above all very paitient especiialy for an agent of his industry. If in the future, if my choice is to do business with GMC I would definetly deal with Mr. Dominguez again.

leonyuffe

Jul 23, 2013

If you are in the market for a new or pre-owned vehicle, go see Yoel Domingez, the best salesman in Doral buick GMC. We bought a beautifull Buick enclave, Yoel went above and beyond what was expected of him. We stayed late to get the deal done, he never complained, and was truly accommodating.thanks

maria1872

Jul 23, 2013

I was very happy with my whole sales experience at Doral Buik GMC, and I am very happy and satisfied with the vehicle I chose.

Nick

Jul 20, 2013

My overall experience at Doral Buick GMC was exceptional. Right when I walked in I was greeted by Jesus Gonzalez who presented himself as my sales consultant, his product knowledge and level of customer service surpassed my expectations he is truly a master of his craft and went above and beyond the call of duty to make sure I left completely satisfied. I would highly recommend anyone looking to purchase a new vehicle to go by and visit the team.

Andreuj

Jul 20, 2013

We had a great sales experience with Jesus Gonzalez. He was very thorough, gave great advice and guided us to a car that was a great first buy for our 18 year old son. Both parents and young driver are very happy with the "new" used Hyundai Sonata. Thank you!

Nick806

Jul 19, 2013

My overall experience at Doral Buick GMC was exceptional. Right when I walked in I was greeted by Jesus Gonzalez who presented himself as my sales consultant, his product knowledge and level of customer service surpassed my expectations he is truly a master of his craft and went above and beyond the call of duty to make sure I left completely satisfied. I would highly recommend anyone looking to purchase a new vehicle to go by and visit the team.

cris

Jul 8, 2013

This was my first time at this dealership and found the overall experience pleasant. They provided great customer service. The sales associate, Jesus, was very professional and extremely helpful. There was never any pressure during the process. I would recommend Jesus and the dealership.

2013cris

Jul 8, 2013

This was my first time at this dealership and found the overall experience pleasant. Great customer service. The sales associate, Jesus, was very professional and extremely helpful. There was never any pressure from him during the process. I would definitely recommend Jesus and the dealership.

jasonfoskey

Jul 8, 2013

I had a horrible experience with this service department. Long story short, my car (2008 G8 GT) lost complete power on the highway while I was making a trip to Miami. I found the closest dealership to my hotel and dropped off the car. The next day around noon I received a call saying the car was a simple fix and I owed $320. I normally work on my own car but I was without tools and did not have any time as this trip was for competitions (Civil engineering). I was charged $150 for a Mass Airflow Sensor which I was told just died (nobody I have ever talked to said they just die.. including the dealership I had to bring it to later on). Also a charge of $160 for labor was ridiculous based off the fact that it comes off with 2 screws and then put right back in place. Its a 5 minute job. I just needed my car back and I paid and expected it to be fixed.150 miles down the road, the SAME EXACT ISSUE HAPPENED!! I paid another $170 just to get home (didnt have time to investigate the issue). A trip from Miami to Jacksonville should never take 12 hours. I contacted Doral requesting a refund and they told me that I would have to bring that issue up with GM Customer Service. I contacted GMCS and explained the entire issue. They worked with me and another dealership in Jacksonville to correct the issue (faulty fuel pump, covered under warranty). Welll by the end of that, GMCS told me that they are not incharge of refunds and that I would have to contact the dealership. Had I known this, I would have filed a dispute with my CC and received my money back. I sent an email to the service advisor I worked with, Tony Herrera. It was a nice email stating the issues that I had and requesting a refund. I received a voicemail the next day from him and he was not happy at all. I tried calling him multiple times, leaving voicemails and sending him emails. When I finally received a response, it was very rude. He was not professional at all stating that I never called him (I know I did since it was the number on his business card) and just blatantly said no refunds without a reason. I feel as if I was taken advantage of based on my situation and treated very poorly after I paid. The only thing positive I can say about the dealership is that it was very clean. I will be posting this everywhere that can have a review on this dealership and hopefully I get my word out.

mekitola

Jul 8, 2013

The prosses was really easy actually the easyest experience ever buying a car, Jesus and Hector were very helpfull, profesional and very frendly. I'll recomend this dealer to anyone.

Doral Buick GMC

Jul 2, 2013

Excellent service. Nice environment, no pushing on the sales. did a test drive, like the car, buy it and done. Actually, this dealer exceed my expertise. Thanks Jesus sales man

alexcfg

Jul 2, 2013

Excellent Sales person. very helpful and kind. I will strongly recommend Jesus and the Dealer. We knew what we want and jesus found the car ny wife want with the right color

elenitab

Jul 2, 2013

Mr. Jesus Gonzalez was very nice and professional. He tried his best to look for the deal that I needed. He is a very friendly and at the same time he inspired me confidence. I'm very happy with his service.

C. Perez

Jul 1, 2013

The experience at Doral Buick GMC was superb and salesman Antonio Corcho was very helpful, knowledgeable and professional. Mr. Corcho and staff made the process of leasing my first vehicle easy and highly enjoyable. He alone exceeded all standards expected by the delearship and my return in the future is guaranteed.

almor009

Jul 1, 2013

i was helped out very professionally and cordially by the sales associate jesus gonzales. he was very receptive to my needs, and helpful all while not being pushy. excellent attention and experience on my visit. would recommend.

carlosperez1588

Jul 1, 2013

The experience at Doral Buick GMC was superb and salesman Antonio Corcho was very helpful, knowledgeable and professional. Mr. Corcho made the process of leasing my first vehicle easy and highly enjoyable. He alone exceeded all standards expected by the delearship and my return in the future is guaranteed.

mpelleya

Jul 1, 2013

I did not have the work done at the time I visited because I cannot afford it right now. However, I will not hesitate to take my car to Mr. Herrera for the repair. I found him to be friendly, professional and extremely knowledgeable. He took the time to explain the work needed, the costs and the time it would take to perform the repair. He did not pressure me, like many other service people would have, and for that reason I felt comfortable with this dealership.