South Coast Toyota reviews

John Wong

Oct 26, 2016

Consistently friendly, professional staff. .

Erin Reed

Oct 24, 2016

Miguel was courteous, knowledgeable and extremely helpful!

Brad Keller

Oct 21, 2016

Efficient, courteous, quick .

luxurycoastalgroup

Jul 5, 2016

Bill Bailey was amazing to our family today. He and his staff are kind and follow through on their wordThey go above and beyond expectations.We ar so thrilled to be new and now loyal clients to them.With Gratitude The Casper familyHB

SuckeratSouthCoastToyota

May 14, 2016

Got a LEMON!!! Not even a year old car, and it has been in for the service for 8 times already. When brought it up to the management, I was told they will allow me to trade in for another car as a favor!! Yeah giving me $18,000 credit for the car I paid $28,000. Extremely disappointed and this dealership is not taking an ownership to fix issues and I am told to contact Toyota Customer service.

done

Oct 29, 2015

This is an unbelievable story --that the service manager could be so inept about a car he services. I bought a Toyota Tacoma here a few years ago. i accidentally pushed the RR diff/lock button, a button that you would use if you get stuck in snow/mud. It locks the back wheels so they move at the same time and you can get out. When enabled, on pavement, the tires screech, which is what happened when i made the next turn. i googled and found out the icon displayed on my dash of 4 wheels with an x between the two back but no specific instructions on how to disengage it so i called the service manager here. He told me that i needed to flatbed the truck to toyota and they had to manually disengage the wheels, which he said bundle up as you drive when that button is locked.Finding it hard to believe that every time you use the RR diff/lock you need to have the truck towed, i asked a friend who drives a dodge truck. He said it's a universal button, and you just turn the car on, press the bottom, drive and within a few feet it unlocks. And guess what happened, YES, just that. Fixed. NO flat bed, no nothin.Why would a SERVICE MANAGER be so ill-informed on a simple button? So save yourself a lot of grief and deal with a dealership who knows their cars. If they don't know how to use a universal bottom that requires one step--imagine how well they will service your car. Just saying...

carguy949

Jun 1, 2015

I was in the market for a Toyota Tundra and had shopped about 10 car dealerships to find the best price and when I talked with Scott Mitchell I knew my search was over. He was by far the most knowledgeable sales rep that I had dealt with in the 6-9 months I was searching for a new car. He really goes above and beyond what any other dealership was able to do and uses his expertise for the good of the customer. He tells you he's going to do something and he does it. There is no bait and switch like many dealerships get the bad reputation for doing. The process went very smooth and I couldn't be happier. I drove off the lot with my brand new truck after spending only about an hour at the store. Additionally, I bought the car on Saturday and wanted to take my car in to get the windows tinted on Monday. Even though he had the day off he called his service manager to schedule an appointment. I would definitely recommend asking for Scott Mitchell if you are even considering a Toyota. He will tell you his honest opinion and save you some money and time in the process.

freddle

Aug 26, 2014

Patrick was able to explain all the financial details to me and advise me which optional items (warranty, service plan, alarm, lojack) I should pick. I feel like he went above and beyond because after buying the car on Saturday he called me on Tuesday to sign new paperwork *lowering* my payment by about $40 a month.

jafisher

Aug 18, 2014

The old bait and switch!! I wasn't expecting it here as Ive purchased 3 vehicles from South Coast Toyota and today would have been my 4th. I will never again do business with this dealership as a result of my experience today. Long story short, over the course of several in person visits this week, I was offered (and we agreed upon) a trade-in price for my existing vehicle (Tundra) and we agreed upon a purchase price for a new vehicle. When my wife and I drove down today to complete the transaction, they presented me with a trade-in offer for my Tundra that was $3000 less than what we had agreed upon, like it was nothing. Their response was Sorry, were not able to give you what we agreed to. WHAT?!? ARE YOU KIDDING ME? One of the managers (Michael) actually said to my wife and I sometimes we throw out prices in attempts to take your temperature and to see where your hot button is. Apparently integrity means nothing to these people. So, to Fred, Michael, Dennis, Brian and everyone else who lied to my facenice work, you just lost a long time loyal customer.

pabloo699,Discounted Executive

Aug 11, 2014

We decided to purchase the car because Gary was able to offer us 0% financing. My credit is not pristine, but they made the entire deal work. We paid very little down, got a great number on our trade-in (including being upside down on our loan still) and a beautiful new car with all the bells and whistles.

kaleyy632

Aug 11, 2014

We decided to purchase the car because Gary was able to offer us 0% financing. My credit is not pristine, but they made the entire deal work. We paid very little down, got a great number on our trade-in (including being upside down on our loan still) and a beautiful new car with all the bells and whistles.

Dianayniguez

Aug 10, 2014

I had an amazing experience! My salesman Joshua Guzman was great. He made us feel like family. Got me a great deal and it was fast! He was very help and made our time pleasant!

Judee

Jul 28, 2014

We did not go to the dealership with the intention of buying any car that day at all, but after a little bit more discussion Gary showed us the 2013 Corolla Special Edition in Hot Lava (a gorgeous metallic orange). Gary had listened to us when we were discussing colors and features and used that to show us a 'fully loaded' Corolla in my boyfriend's favorite color.

judee629

Jul 28, 2014

We did not go to the dealership with the intention of buying any car that day at all, but after a little bit more discussion Gary showed us the 2013 Corolla Special Edition in Hot Lava (a gorgeous metallic orange). Gary had listened to us when we were discussing colors and features and used that to show us a 'fully loaded' Corolla in my boyfriend's favorite color.

jacob

Jul 14, 2014

I went to the dealership to look at a Scion FRS, because my boyfriend and I saw one on Top Gear and then driving around and wanted to see how it drove. We parked and Gary immediately chatted us up. He showed us the FRS, but it was too small for us (I'm 6' and my bf is 6'2"). Gary listened to us and showed us a Scion iQ as well.

Sally Cardinal and Mike Sheridan

Jul 8, 2014

The absolute best car buying experience we have ever had, hands down. We were treated very well and with great respect.Roger was the best!

ejose348

Jun 30, 2014

As usual, my experience was amazing (for having to go to the dentist). Laura Matin is the best. She is extremely caring of her patients and does everything to make them comfortable... and she's a genius!

"elijahdsjkjg05","Discounted Executive"

Jun 30, 2014

I definitely recommend this place if youre looking for a new car! :) I will be recommending this place to my friends and family members.

Susan

Jun 17, 2014

"I have been searching for a car for a while now. I've been to many car dealerships and it never was the right car or timing. I told my friend I wanted to check out a car at South Coast Toyota so we went. Thats when we met Roger. I told Roger I don't want to look at cars yet but I want to talk to finance first and see what I can do. Well long story short Roger was a great help so were the finance department. I went home a New 2013 with the color I wanted."

ElizabethAguirre

May 25, 2014

Thank you so much for making my transition from a civic hybrid to the Prius plug-in so easy. The service was beyond great. Thanks to everyone at south coast Toyota I was able to finally get a Prius. Joshua Guzman was so patient and kind he didn't make me feel like I was being forced to buy a car, like other dealerships. He understood my situation and helped me out a lot. Went in for just a test drive and came out with a car, it was that smooth. Thanks again!!

lsinger8

Mar 31, 2014

Josh and Awny made our purchase one of the best experiences we've ever had buying a new car. The process was easy and much quicker than other dealerships we've experienced. They took the time to explain every step of the process, were accommodating of our concerns/budget constraints and helped us pick out a great new car that fit all our needs. Josh even made himself available after the sale for any questions related to the features of the car or scheduling service appts. A+ team at South Coast Toyota.

monaelvira

Mar 25, 2014

My experience at South Coast Toyota has been my best experience doing any business around a car ever. I bought a 2013 Corolla on 22 June 2013.

monaelvira

Mar 25, 2014

My experience at South Coast Toyota has been my best experience doing any business around a car ever. I bought a 2013 Corolla on 22 June 2013.

chrisspy374418

Feb 25, 2014

I came to this Toyota dealership looking to purchase a Scion Frs. I was instantly greeted by a salesmen named Joshua and he was really friendly and helpful. He explained to me how scion has a pure price policy and that its the same price everywhere. I went to many dealerships and met many salesmen, but Josh was the friendliest and most helpful salesmen I've ever encountered. Next time you are seeking to purchase a Toyota or Scion car, I recommend coming to South Coast Toyota and seeking for Joshua.

Triciacs23

Feb 24, 2014

Josh is the best! If you want to have a low pressure friendly experience, Josh is your guy. He worked within my budget, and help me get the right car for my lifestyle.Brian was also super friendly, and helped make my experience fun.Btw I was in and out, not a long dragged out process. Thanks guys!

mikes66

Feb 15, 2014

Josh was very helpful and made this the best car buying experience that I have ever had. Alex made the signing go very easily too.

HappyWanderer

Feb 11, 2014

I can fully, without reservation, recommend this Toyota Dealership but my endorsement is limited to my used (slightly) Toyota Tacoma purchase transaction with salesman Joshua Guzman. But it speaks volumes that a dealership would employ a salesman like Joshua. I had gone to the dealership to see a used Tacoma with more mileage than the one I ended up with. the one I went to see wasn't what I had hoped for. Joshua insisted that I at least look at the other one as it was within my search. He was right, it was within my budget and I ended up getting a far better deal/value over the long term. I did my research beforehand (great information is available if you bother to look) and determined the amount I was willing to pay for the Tacoma and Joshua went to bat for the deal with the usual "guys in back" and he came back with the deal pretty much as I wanted. I had been to many dealers and was very frustrated by most other salesmen who either did NOT know their product well or DID NOT LISTEN to me. Joshua DID know his product and did listen to me, what more can you ask for? The best thing I can say about Joshua is that I would recommend him to a friend.Be advised, I did not deal with anyone else or the service department (as I have not yet used them for service, and since I am buying a Toyota, nor do I expect to be in service very often) so my endorsement is limited to my interaction with Joshua. I would suspect good service from them, but have not had any experience with them yet.

adrock04

Dec 15, 2013

I Recently paid a visit to south coast Toyota inquiring about a used diesel truck they had for sale. I was greeted at the dealership and shown the truck i was for unfortunately the sales person didn't have the information available like they promised me and i had to walk back and forth multiple times as i explained to the salesperson that i was an disabled Iraq and Afghanistan war veteran and that it was hard for me as if my cain and limp wasn't obvious enough. His respond to this was are you interested in the truck or not ? I was completely shocked and disquisted with this gentleman's lack of respect and tact in the matter so I asked to see a manager and was told that one wasn't available for me to do so. Not only was this a horrid experience for me this sales person had not a realistic clue in the world about the vehicle and was asking for a price almost 15,000 dollars above blue book i found the same truck down the street for 24,000 when they were asking 30,000 ridiculous as a marine veteran with 15 yrs of service 6 combat ours and a person the at knows market value on vehicles don't waster you tome with this dealer. this was a horrible experience i would never reckoned this deal ... just completely sad

GeraldGauthier

Oct 29, 2013

My wife and I met Roger in sales and felt no pressure, and he was extremely value added. He explained the features and benefits of the Camry we selected and the advantages of why the SE over the LE. We were surprised over the fact that we were also invited to enjoy the Bar-B-Que Carne' Asada' lunch w/guacamole and awesome salsa. Mmmmm great! Alex in the finance was great because he explained in detail the terms of the agreement, and the options available to us. It had been 13 years since we bought a new vehicle, we were surprised how things in the car business have changed....Wow! These people are nothing less than great!

George

Oct 15, 2013

Fred was my salesman and did one heck of a job and did it fast! This is my third car I have purchased and by far this was the best experience!!!! Thanks Fred B.

Anaheim Buyer

Jul 31, 2013

Roger was my sales consultant. He always seems to be there, he must never go home. He was very knowledgeable about the different Toyotas. Very patient as I test drove and then re-test drove different cars. There was no pressure to buy right then and there. All in all a pleasant experience.

whittmeister

Jul 29, 2013

Dear Mr. O' Donnell, I recently leased a 2013 Toyota Tacoma PreRunner from South Coast Toyota. I want to take a moment to say thank you for a great experience at your dealership. Imparticularly, I would like to commend Joshua Guzman, the exceptional salesperson who took care of me. I have bought/leased many cars over the years. Like most people I've had some great experiences and some not so great experiences. Inevitably, the type of experience I had was always linked to the the salesperson who assisted me. Joshua Guzman proved to be one of the best salespeople I've ever dealt with. From the beginning he was courteous, friendly and attentive. He worked diligently to get just the vehicle I wanted and never pressured me at all. He took time to go over the details of my new vehicle and I left a happy customer. Mr. Guzman is the type of salesperson who will create repeat business for you. Kudos to South Coast for a great customer experience! Sincerely, Jason Whitt

Mando07

Jun 18, 2013

Amazing car buying experience from our sales representative Armando Cabrera. Very attentive and he continues to impress us time and time again. This is our fourth car we purchase as a family from Armando. Thank you Again Armando and thank you South Coadt Toyota for these great experiences!

Romero23

May 31, 2013

Scott Ferguson is the best!!! He gets it done! Give him what you wanna pay and apr and car he will find it for you! Thanks so much we enjoy our new highlander! The Romero's

cruzer9

Apr 24, 2013

I just wanted to say thank you Tony Pulido for the great service and attention ..you put my mind at ease knowing that everything was checked and cleared for my up coming trip. It was so nice coming to a business with all the perks, free WiFi. Lounge,quick service etc...I highly recommend coming here for service.Thank you again.Lucy Abrego

carolbz

Apr 15, 2013

Usually the car buying experience is less than fun, but Gary Alred at South Coast Toyota changed all of that! It was such a great experience. I love my new Trundra and Gary worked out all of the details and the managers Brian O and Bill B were great to work with. A friend had suggested I contact Gary even though I do not live in Orange Co and it was well worth the drive. The guys all worked as a team to find the right truck for me and gave me a fair price for my trade in. It has completely changed how I view the car/truck buying experience. I highly recommend Gary to anyone looking for a new or used automobile.

captjgray

Apr 15, 2013

I recently purchased a 2013 Toyota Tundra, Crew Max, with a TRD package.I traded in my 2007 Tundra and after 110,000 miles in my last truck I knew exactly what I wanted.I got what I wanted and more, for less than I head expected to pay...The dealership put the Rims and tires that I wanted on the truck as well as did a leveling kit for me.When I bought my truck I had my 4 1/2 year old son with me. He had a blast getting free hot dogs, chips, and sodas.I thought the woman working the hot dog cart was going to take him homeThank you Scotty for a sweet looking truck.I am very pleased and cant wait to send people your way!!!

Shienanigans

Apr 15, 2013

I had an amazing experience at this dealership yesterday. I had spoken over the phone with Scotty Mitchell because a friend recommended him if I was going to buy a Toyota. I went over the basics of what I wanted: price range, down payment, car style, etc. We set up an appt for Sunday morning and I drove down from Burbank to meet up. He was professional, friendly, personable, fun, and completely knowledgeable. To be honest, I was dreading the idea of having to get a car but Scotty made the experience fun. He was so patient with me as I test drove car after car and handled everything in a timely fashion. Before the end of the day I was in a beautiful maroon scion tc. I also wanted to pay a compliment to Larry from the finance dept. He was so great to work with, he even got my mom laughing. All in all, a great experience. I know who I'll be recommending to anyone who might be looking to get a car. Thanks south coast toyota and Scotty Mitchell!

jwforsberg

Apr 13, 2013

I hate buying cars and going through the process. But the last 4 cars we have gotten, all from South Coast Toyota, has been painless, honest and actually fun. Scotty Mitchell, Brian O'Donnell and group has been awesome. Their customer service is off the charts and professionalism has kept us coming back. We don't even bother looking at other Toyota lots. I would highly recommend Scotty and Brian to anyone looking for a vehicle as long term customer service service is their goal.

solymar17

Dec 27, 2012

Scott was very professional and friendly. Most importantly knew what would be a better fit, knowing that I am a college student trying to get my life on track.The car I purchased was a 2013 Scion TC, and I love it!Thanks for everything Scott, God Bless (:

rubio

Sep 14, 2012

After a year of research on the used vehicle I knew I wanted to purchase, I found it at South Coast Toyota. Working with John he was certainly in tune with what I wanted and my research. He was very accommodating in showing the vehicle, test driving and in the discussions. During negotiations he certainly made me feel like no pressure or games, and the finance person was also informative in guiding the financial discussion on the best way to handle extras, finance payments, etc. All in all I felt like everyone was speaking my language with no pressure from anyone. I didn't give 5 stars as the whole process took quite a bit longer than other experiences, but that's probably part of the easy going attitude; the take your time attitude. Thanks for the positive experience. I love my new car!

Queeny

Sep 14, 2012

I love South Coast Toyota's service department. They are always so helpful and friendly. I wouldn't take my car anywhere else. I've had such bad experiences at other dealerships, I tell everyone I know that drives a Toyota or Scion to GO TO SOUTH COAST!!

j3000

Sep 14, 2012

Came in for oil change and was pleasantly surprised of the quickness.

ginger w

Feb 3, 2012

I love South Coast Toyota's service department. They are always so helpful and friendly. I wouldn't take my car anywhere else. I've had such bad experiences at other dealerships, I tell everyone I know that drives a Toyota or Scion to GO TO SOUTH COAST!!

sharetheknowlege

Jan 3, 2012

Bought a $40k pre-owned vehicle and here is what I got: 1 key 3 new tires and 1 three years old and half wornSerpentine belt that was cracked and had to be replaced (service did not check off on 160-point inspection box ... hmm)Battery acid corroded wires shows up a couple months after purchase (service checked as OK on 160-point inspection)What I had to pay:$150 new key$160 new tire$250 new serpentine belt$100 new wiring around batteryCrazy thing is, I work a few blocks away and would have gone to service my vehicle there. But I refuse because neither sales nor service would address any of these issues. Sure, it's a pre-owned vehicle but the fact that the 160-point inspection missed the belt and would not replace is inexcusable. One issue fix may have kept me going back there. Too bad for them.

dialr

Dec 7, 2011

NEEDED MY HIGHLANDER SERVICED FAST WITHOUT A APPOINTMENT LATE ON A FRIDAY FRED AND ARMANDO DID A GREAT JOB MAKING THAT HAPPEN. TO MY SUPRISE MY BILL WAS LESS THAN THE ESTIMATE AND MY CAR WAS WASHED.

Migomom

Oct 11, 2011

Tung was very friendly and professional. We purchased our Sienna through AAA car buying program so there was no negotiating hassle. We had some specific requests and Tung and Michael were able to find it and get it to their dealership very promptly. We really enjoyed working with Tung and would not hesitate to recommend him.

pawlowst

Sep 17, 2011

South Coast Toyota/Scion was terrific. Dennis did a great job of answering my questions, discussing the different vehicles I was considering, and following up on my emails in a timely manner (even on his off day). While I didn't end up buying a car here, I had a very positive experience, and would definitely recommend checking out South Coast Toyota/Scion.

Nbk6x5i

Sep 6, 2011

Great service they take good care of you.. The sales person was well informative and hussel free try to look at every option we had..

collielex

Aug 5, 2011

As a single woman I was not looking forward to walking onto a new car lot...fast talking salesmen...I'm sure you know what I mean. But that was not the case. If you are looking for a great buying experience South Coast Toyota is the place to go. My salesman, Tung Nguyen, was friendly and knowledgeable. He listened to my needs and pointed me in the right direction...Love my new Scion!This is the first time I've purchased a vehicle where the Internet Director, Micheal Rice, and the General Sales Manager, Brian O'Donnell, come out and personnally thank me for my business. Very, very cool experience

pulsar

May 23, 2011

Great SCT didn't rush me into buying in fact they let me wait until I was ready and there were some better deals or rebates.I came back in and they got me a great deal and made sure I was happy before I left. I got exactly the model I wanted and really go more then I expected. Great Job

pacos2

Apr 14, 2011

I gave Micheal Black a great score because he helped us with everything. He was very friendly and answered all of our questions he also did it with a smile so it helped to make us feel more like friends than clients. This experience was a great one. Also we as a family feel like we got a great price on this car and we are all happy with it. I would really like to make another deal with him and I would recommend him to other people.

flyingfish360

Apr 11, 2011

Tung Nguyen with internet fleet sales exceeded all my expectations! Honest, prompt, reliable, straight forward, friendly, great deal, great price, and he got me the color and model FJ Cruiser that I had been searching for (Army Green, US option). He didn't play any games as I had experienced from some other dealers. Also, he never presured me during the transaction and it was a completely stress free experience. Michael Rice also deserves credit because he was able to get the vehicle in trade from another dealership which I understand is not that easy to do. Thank you for helping me realize my dream of owning the perfect FJ for my needs. You and your staff deserve many gratitude and respect for the fine and professional service that I received at South Coast Toyota. Thank you so much! I don't believe I could have gotten a better deal anywhere else!

cbenhamw

Mar 7, 2011

Micheal Rice and Tung Nguyen went out of there way to make my new car experiece enjoyable! Normally getting a car for me anyway has been ardous and painstaking. I applied on-line and received a phone call in less than a minute! Hello am I still in California. We wait everywhere for everything! When I arrived at the dealership my lease was pre-approved, the car was clean and ready, and so was the paper work. My total time in the dealeship was 45 minutes. The last time I got a new car (also a Toyota at another local dealership I won't mention), I was there 5 hours! Micheal Rice and Tung Nguyen are honest, polite, professional, and quick. Don't bother calling any of the other local dealers as you will just be wasting your time!

MJNCJBOS

Mar 1, 2011

Micheal Rice and Tung Nguyen in the Internet/Fleet Div. really took their time with us; never made us feel rushed; let us test drive several vehicles to help us decide on the best vehicle for our needs. We purchased the 2011 Highlander and we got a great deal. This was a really the best car buying experience I have ever had. In the past I have literally left my husband at the dealership to complete our vehicle purchases..I really hated it that much... these guys have changed my feeling about buying a car, it was painless! We will recommend these guys to anyone looking to buy a car!

mstout1966

Jan 18, 2011

In the back of my mind, I had somewhat decided to purchase my new Tacoma from a dealer closer to my home. I stopped by South Coast Toyota on a weekday night to test drive the car, when I left I remember saying to myself that I would like to give John Deloss, the internet manager whom took me on the test drive, my business. One day later, that is exactly what I did. John was very personable and genuine; I felt that he looked out for my best interest as did the various managers he introduced me to. Im glad I stopped by. If you are one of those people that like the "battle" and the back and forth that goes along with the stereotypical "car deal" then South Coast Toyota is NOT for you. John made the purchase very easy and the process was the way we would all hope for it to be. I said I wanted the car, he told me the price (which I knew was great) and within an hour Im driving my new car home.

kellyjan

Jan 16, 2011

The sales experience was one of the most transparent and easy I've ever had. I was working on a tight budget and knew what would fit my needs. The salesman who helped me worked through several options with me and I was able to get the Prius that I wanted for a price I was willing to pay. I only paid $200 over invoice! You can't beat that! I would recommend this dealer's fleet department to anybody that needs a car. The salesman who delivered the car to me was John Deloss and he is very knowledgeable and answered all of my questions. Louis Davies was the other salesman that helped me and explained all about the process with the finance department so I wasn't surprised by anything when I signed the papers.

sienna_ce

Aug 5, 2009

Visited this dealer in search of a 2009 Sienna CE that qualified for the rebate/low APR. After our test drive, we sat down to negotiate the numbers, and could not get anywhere. The salesperson (Daniel) kept on insisting that we raise our numbers and yet, he showed NO EFFORT in bringing down the number. I didn't think the deal was going anywhere so I ended the negotiations and left.The next day, we were in contact to discuss any other possibilities, and at that time, I learned the 2009 models for the rebate were no longer available. Daniel offered to sell the 2010 model with the same options at only $200 more than the 09 model price that I wanted to purchase the Sienna for. I accepted the quoted price, and Daniel said he will only have to run it by his fleet manager. We were to resume our conversations the next day.The following day, I called early (10 AM) to set up an appointment to finalize the deal. Daniel stated that he was with a customer and that his fleet manager was busy as well; he promised to call me back with the details. Several hours passed.It was 7 pm that evening that I finally called again, and left several messages (for Daniel could not be reached). I called the operator and asked for another salesperson. It was Phil who got the call, and I explained the situation. Phil promised to look in to it and have Daniel get in touch.It has been THREE days past, and still I have not gotten my phone call from either of the two: Daniel and Phil. I ended up buying at a different dealer.VERY UNPROFESSIONAL. LOW QUALITY OF SERVICE.

tonyh316

Apr 2, 2008

I was there for a Camry SE and everything was ready to go. Upon inspection, the hood latch was detached, there was a noticeable scratch on the back bumper and a big scratch on the front lip on the underside. Additionally, the car had been on the lot for over a year, so the battery was low. First I asked for the back lip to be replaced and he said that they don't have any replacements in stock. I asked for a discount and he wouldn't budge, so he walked back to his office to talk on the phone while my brother and I inspected the vehicle from outside his office (where he could see us). About 15 minutes later he comes back and takes the car keys away and locks the door after I tried to talk to him about another discount. He said to go to his office so we can finish the deal. About 10 minutes later as my brother and I were deciding on what we wanted to do, I guess our salesman had become tired of waiting so I assume that he sent another guy out to rudely move the car and park it. We walk in and he says they took it away because someone else is looking to buy it. I was angered at the high pressure sales tactic that was being used and walked out. Sure enough, the car that's been sitting on the lot for one year is still unsold since he called me back the next day offering me a $300 off discount. DO NOT go to SC Toyota. They are small and they play games and use unethical high pressure sales tactics to trick you into buying. I surely will not buy from them nor would I ever recommend them.

biriba

Nov 13, 2007

STAY AWAY from Toyota South Coast. A few months ago I decided to buy a 2007 Highlander and went to Toyota SC. Believe or not, during all the conversation the sakes guy simply refused to let me know the price of the car. Every time I asked, he would ask me back how much I'd be willing to pay monthly. It got to a point, where he said he could only give me the price if he ran my credit. What an idiot. He seemed more interest in financing the car then selling. Reading the previous review I understand why. In the end I just decided to stand up an leave. This was, by far, the worst dealership experience ever. All the time I had the impression that that was some kind of scam. Anyway, I decided to go to RSM Toyota dealers, and the experience was just the opposite. The internet sales person gave an online quote, and he kept his word when I got there. If you live on South CA, you definitely should check RSM Toyota

knb0529

Apr 27, 2007

Sold me a car on the lot that was already sold. Had to wait over two weeks for other car to come in. Then they other people in it, and was trying to get me to back out because they had someone that would pay an additinal 5K for it. And it also wasn't the same car that I was suppose to be getting, and when I asked for the stuff that was missing, I was told that they were already giving me a good deal on the carand that they couldn't lose money. I wish now I had cancelled the contract, but I was so angry that they were pulling this crap, to make an extra 5k off of someone else. I also think the alarm that I paid for isn't actually on the car. We have tried to no avail to set it off. General Manager gave me 2 free oil change coupons, one of which got lost so we only got to use one of them.

htalwala

Aug 18, 2006

The dealership lied to us about the APR we were getting and also sold the car to someone else after they promised it to us. The APR we were quoted was 12.7% at 60 months, for a Camry bought for $15700, after tax and licensing, and after the initial deposit. So the total loan amount would be $15700. They told us our monthly payments would total $413 for 60 months. But later, I doulbe checked at the APR at $413 a month would be 20.5%, not 12.7%. Also, when we were about to sign the deal, some other guy sold it to someone else, even though they told us the day before that the deal was done and we were going to get the car and had already been pre approved. BUNCH OF CROOKS, STAY AWAY!!!!