Used Cars for Sale at Acura of Denville in Denville, NJ

Fernando

Nov 7, 2016

Contacted them about a 2014 used Acura MDX technology package. They wouldn't budge too much on the price but overall the price compared to other dealers was much lower than what others offered.

Doug & Rae Sladen

Nov 7, 2016

The organization but especially Steve Victor was a pleasure to work with. He represented his company to us but also understood our interest and worked for our satisfaction.

caseyt

Nov 2, 2016

From start to finish, my wife and i had a very positive experience when purchasing a 2017 MDX from Acura of Denville. Frankie Florey (Manager), Peter Spiro (Salesperson) and Mike Fazio (Finance) were all extremely professional, courteous, knowledgeable and user friendly. Based on our experience, we highly recommend this dealership.

Sherry

Oct 28, 2016

We were vey pleased with this dealership. The staff works as a team. Everyone we dealt with was very helpful and considerate of our needs.

Rachel

Oct 23, 2016

Continue to buy cars from this dealership - driven partly by their excellent service department. Personal & friendly sales department.Steve worked hard to get the deal done & we are very happy.

CarmenAcura

Oct 22, 2016

The moment I arrived at dealership, the experience was smooth and pleasant. I was lucky enough to stumble upon Steve Victor, whom I hope will be our go to sales person from now on. He is a caring individual and made the normally time consuming experience actually be pleasant. Every step was clearly explained and the experience was basically no hassle.

Acurafan

Oct 21, 2016

Visited Acura on a Saturday to look at an Acura TLX. Steve gave us all the info we needed, we did a test drive and then we left to take a look at the Lexus dealership. Of course we came back to Acura and bought the TLX. It was such an easy transaction and Steve was extremely helpful but not overbearing. I have already told my friends if they are looking for an Acura to head over to Denville and see Steve.

Acurabuyer

Oct 18, 2016

I called the dealer and had a pleasant chat with Glenn, who convinced me to pay the dealer a visit. When we arrived, the car was already ready for us. Glenn showed us the car patiently and everything went as expected. I highly recommend Glenn and this dealer.

Jonathan Cohen

Oct 14, 2016

My new law firm was able to get a great lease rate from Acura of Denville on an Acura RDX. It was a pleasure to work with Gregg Schneider, who immediately was able to get to a competitive price without games or time wasting. To top things off, the car is terriffic.

Tamara Nicola

Oct 13, 2016

Visited Acura of Denville to lease another Acura. Glenn assisted me in finding the car I wanted at a great price. Mike in the finance department also provided excellent customer service. Great service from beginning to end. I would refer friends and family to this dealership.

RAJ

Oct 13, 2016

We normally don't write any feedback. Above and beyond Our Car buying experience with Acura of Denville was Excellent . We worked with the Internet Manager and Sales Manger. Both are very kind and pleased. I would highly recommend considering this dealership before buying your vehicle. Acura of Denville is the only top-rated trustworthy dealership in NJ. Thanks much.

LJS

Oct 7, 2016

Very pleasant salesman. He spent a lot of time without, explaining the product, showing color options on existing vehicles, and test driving. He was patient while we took our time in deciding on the vehicle as we were considering several other manufacturers before choosing Acura.. Closing the deal went very smoothly and without drama.

Madison

Oct 6, 2016

I have been to several Honda dealerships in the past few weeks. I saw a vehicle on online and called about it. Megan was very helpful and gave me useful information and set up appointment time. I met with Michael Schaffer and he made the whole car buying process a great experience. I drove 2 hours from Plymouth Meeting PA to Denville NJ and would do it again if I needed another car.

Terri

Oct 3, 2016

After talking with him on the telephone, Will Smith met me at the dealership on his day off to ensure we were able to purchase the car when it was convenient for us.

sabrams15

Oct 2, 2016

Best New Car Dealer I've ever worked with. Just closed on my 5th car with Pete Spiro. Easy... no pressure... feels like having a family member in the business. Yes... it's possible to like and trust a car salesman!!! And the dealership itself is a pleasure. Both to buy from and have the car serviced by. I strongly recommend them!!!

radeko21

Oct 1, 2016

Have you ever had a terrible experience with blood sucking sales people and managers that are greedy and pushy? Acura of Denville is the totally opposite place! After my previous events with other dealers I was very skeptical... and I was so wrong! I must admit that my highest expectations was not only met, but also exceeded. Buying a car can be very stressful... Glen and his manager made this experience very comfortable and hassle free. Best possible car buying experience ever! Don't go any where else.

MDXDenville

Sep 28, 2016

Everyone from Sales, Finance and Service made this experience VIP and red carpet treatment all the way. They are experts in the car industry and not pushy with the sales at all. I never liked the car buying experience and they changed that for me. I highly recommend.

SmarterthanThrift

Sep 27, 2016

Sales Managers Jane and Mike Olsen took good care of me, Appreciate them going the extra mile to make a customer happy. Happy with my purchase.

Robin

Sep 27, 2016

Last week, I leased a 2017 Acura RDX with navigation. The sales and leasing consultant, Steve Victor, was very responsive and knowledgeable about the vehicle. Steve was very helpful and if there was an answer to a question that he was unsure of, he found out the answer immediately. Steve listened to me so that the vehicle I was selecting met my needs. Once I decided on the vehicle, Steve took the time to explain all of the features of the vehicle to me. Steve could not have been more helpful or accommodating. Buying or leasing a car can be a frustrating and daunting process, but not here. This is the fourth car I have leased from this dealership and the third car I have leased with Steve. This team works hard to make this process as pleasant as possible.

Cjb1031

Sep 25, 2016

Very easy and painless process. Was quickly able to see and test drive the Acura TLX I sought. Steve was direct and easy to work with. The negotiation was short and sweet, and I was able to close the whole deal and test drive in under an hour. Picked up the car early the next morning and went on my way.

rae123

Sep 25, 2016

My sales person Steve Victor was very knowledgeable & informative. He was very patient & friendly & answered all my questions. He told me that I could call him if I had any other questions or concerns. We did a test drive & looked over the car to make sure that I was comfortable with everything. I would definitely recommend Acura of Denville to anyone looking for a great car buying experience.

Michael K

Sep 25, 2016

As my title says,this is my first Acura and I Love it!! Picked up a Certified Pre-Owned TL.. Never had a luxury car before and figured I couldn't go wrong with an Acura as my first.. Saw the car on their website and then stopped in to look at it and really liked it.. Saw Megan first, and she then introduced me to Glen Treich, and He and I then went out and looked over the car and went for a test drive.. Couldn't be more glad that he was my Salesman! Very nice Guy who in NO Way tried to pressure me into buying the vehicle,which I really appreciate it, and just talked to me about the car, and then we spoke about everyday things which made me feel more comfortable and glad that I chose this dealership.. In conclusion,I would Definitely buy from Acura of Denville again and would Highly Recommend them to anyone looking for a Great car and a Great Experience!! Thanks again to Everyone that I have dealt with so far!! Michael K

Donna

Sep 21, 2016

This was the best dealer I have ever been to. No one pounced on me and tried to pressure me into a sale. My salesman, Peter, was there to answer my questions but did not try to push any car on me. He was nice, friendly, and thorough. Mike in the finance department took the time to explain everything to me and was willing to work with my situation. Great place to do business.

johnv41

Sep 21, 2016

Went out this past weekend looking at new cars for our growing family. There was no need to continue after working with Glenn at Acura of Denville. He put together a deal with incentives to get the lease terms within our budget. It is a family owned dealership and we were welcomed in with open arms. Looking forward to a long relationship.

New RDX

Sep 21, 2016

I just leased a new RDX from Acura of Denville and love the car. Working with Frankie Florey and Pete Spiro was great. It is the best experience that I have had with a car dealership.

Tsx75

Sep 21, 2016

They were easy to work with and willing to work around my limitations. Steve Victor, the sales rep, was great and informative. Everyone at the dealership was pleasant and they readily agreed to fix the non-functioning Bluetooth unit in the car.

shannadriber

Sep 15, 2016

Over the summer I purchased my 3rd Acura with Steve Victor and could not be happier. As always Steve was wonderful to work with and did all he could to get me into the car I wanted. It was also my 2nd time dealing with the finance manager Mike who makes the process so easy. I would highly recommend Denville for anyone looking for an Acura and ask for Steve!Shanna D.

LLDS131

Sep 13, 2016

What a great experience I had at Acura of Denville!! I have been leasing my cars for years now and Pete Spiro was a pleasure to deal with. He welcomed me with a warm smile and was very knowledgable. He answered all my questions and explained all the new gadgets in my car. Frankie Florey helped me with all the paperwork and he was a pleasure to deal with. Everyone in the dealership was helpful and took time to talk to you. I didn't feel the pressure to purchase and really actually enjoyed my experience. I would highly recommend Acura of Denville.

sadie12369

Sep 9, 2016

This is my 3rd car I bought from Steve and he was very helpful getting me out of my old ILX into a new TLX

LAX

Sep 8, 2016

After an extensive car search, we ended up at Acura of Denville. Glenn Treich greeted us and then sat down and took notes and listened as we told him what we needed. And he actually listened! No pressure, gave good advice and was so very patient with all of our questions. My daughter ended up leasing a new RDX and she is so very happy with her decision. Glenn patiently went over everything in the car with her. She asked a lot of questions and he patiently answered them. Glenn is an honest guy and a real pleasure to work with. The plates and registration were ready for pickup within a couple of days. This is an awesome dealership to work with. I will be returning my leased MDX to Glenn even tho I leased it from another dealership. We were much, much happier with Glenn and this whole dealership - class operation.

emurray

Sep 6, 2016

Will Smith, my salesman, what a very knowledgable young man. He was able to answer all of my questions and we went on a great test drive. He knows so much about cars! He sure can make it!!

Greyhound

Sep 6, 2016

They let me and my wife buy a car without pressure. Was very pleased with relaxed environment . NOT YOUR TYPICAL DEALER. Very helpful in explaining all the technology package.

ddelg120

Sep 6, 2016

This was my first time at Acura of Denville. My husband and I were looking for a new family car, and we went to the perfect place. Glenn Treich was our salesman and he listened to our needs and pointed us in the right direction without being pushy. Glenn showed us different cars that we were considering and took the time to explain how one either fit in with our needs, or did not. We ended up with a RDX which I am in love with, and find myself staring out the window at. Mike Fazio, who is in charge of the finance department made you feel right at home as well. Our entire overall experience at Acura of Denville was positive, from the second we walked in, to the moment we left with our new car keys in our hands. Would recommend Glenn & this dealership to anyone and everyone!!!

Alicia

Sep 4, 2016

Pete spiro, Jane and mike made this the best experience I've ever had! The process was incredibly easy and you just felt like they genuinely wanted to help you get what you wanted!

Marva29

Sep 4, 2016

Visited this dealership on Sep 3, 2016...the service and process got even better!! Being a bit hard to please...this was a very pleasant and unexpected surprise! Everyone I encountered, even in passing were very courteous and made me feel welcomed. Way to go Acura of Denville team!

Jgh1062

Sep 2, 2016

My wife and I have been purchasing Acuras for more than 10 years from Acura of Denville, and have bought 7 or 8 TLXs and MDXs between us. We've had nothing but great experiences with the dealership and with the cars. Steve Victor in particular has always been top-of-the-line. We've dealt with him since we first visited the dealership, and have always felt comfortable and confident we were getting a fair deal.

Steve D

Aug 31, 2016

I just got my 4th vehicle in 3 years from Steve Victor and Frankie Florey at this dealership - two new MDX leases, one new TLX purchase and one used Honda Accord purchase. All of my experiences with them were great. They are very experienced, friendly, flexible and knowledgeable. They beat all other quotes I received. I bring all my vehicles to them for service as well.

Nh lady

Aug 30, 2016

Steve Victor treated me very well , helped me find the right car and I love my 2011 Honda CR-V. It rode and handled so well on the long trip home to New Hampshire and I had fun listening to the XM stations. The staff at Acura of Denville are terrific - Michael made the paperwork piece flow so smoothly; it was a pleasure.

Christopher W.

Aug 30, 2016

We found the dealership employees to be knowledgeable and fair with their negotiations for making our decision to purchase a vehicle very easy to make. I would strongly advise anyone I know interested in purchasing a new or used vehicle to visit Acura of Denville

brad

Aug 29, 2016

I walked in with a specific promotional deal I was interested in. The sales associates were very easy to work with and actually beat that deal. It was hassle free, low pressure and I was very pleased with my most recent lease experience as I was with my previous lease.

mrbrown922

Aug 29, 2016

I would highly recommend this dealership to anyone. They are friendly, courteous and know how to treat a customer right. Looked at a car on Wednesday and drove it home by Friday. Very easy to deal with and made sure they got us the best deal possible.

Rtroy

Aug 28, 2016

The sales consultant and staff all work together seamlessly. This was the best car buying experience I've ever had! Highly recommend stopping in if you are in the market for a car!

john pollara

Aug 26, 2016

The last time I visted this dealership will be my last time and thats a promise. We are on our 7th Acura lease so we aren't newbies or just tire-kickers. Armed with a lease pull ahead program offered by another dealership (hint rt22) We decided to go to this more local dealer to take a much more concerted look at the 2017 RDX. "Mr.Suspenders" since we never really had a proper introduction, had no salesmanship and lacked any inter-personal skills, I knew more about the RDX-Tech than he did, we asked to test drive or can we see a car out of inventory in Phantom Blue for a close up look and he was in quicksand. The mere notion an agressive offer was in our hands, dried him up. Snickers and condesending looks from others milling around was uncomfortable. The showroom was empty, on this tuesday night, whats that tell you. Each time our leases come up we give a few Acura dealers a chance to make their best offer. Denville Acura is hands down the worst at negoiating, they make no effort to compete and earn your business. This is their 3rd strike and by far the worse ever customer service ever! When we told him the offer we had in hand, he BOASTED he completed deals $80 more per month more than we got with the dealer that had won our business three times in a row now. Word to the wise shop around and stay away from these guys, they are unprofessional and do not aggresively look to move cars.

Poundpod

Aug 25, 2016

Steve Victor, my salesperson, is knowledgeable, responsive, pleasant, and absolutely straightforward. Every aspect of the transaction was open and honest. His advice was practical and he was protective of the customer from the moment I walked in, until I left the dealership with my newly leased car.

carguy1703

Aug 24, 2016

This dealership has served me and my family with the highest quality that they could. Steve Victor, our dealer, was committed to selling a car that met both his and our expectations, and he respected our input when negotiating. In the end, we were happy to buy a car from him, because he gave us a reasonable price and great service.

JerryM

Aug 24, 2016

Steve Victor, the sales man, was a pleasure to do business with. He is knowledgeable, friendly, and not high pressure. Steve and Jane, the sales manager, worked with me to get a better deal than I thought I'd get.

KathyS

Aug 24, 2016

After buying and leasing a number of different Acura vehicles over the years, I visited Acura of Denville and I'm so glad I did! I had completed some shopping around, taking a couple other SUV's into consideration, but as soon as I looked at the RDX, it was evident that the other manufacturers didn't even come close. Acura has proved to me, time and time again, that they have a superior product and offer it at a reasonable cost.After deciding on the RDX, I thought the only thing that could have made my experience better was to find a salesperson who was pleasant, knowledgable and did all he could to meet my every expectation of the transaction. That's exactly what Steve Victor did. Great experience, great salesperson, great SUV.

marion b. hagovsky

Aug 23, 2016

Other members of our family have worked with Pete Spiro so we made an appointment to meet with him just to "talk" and look at the RDX as a possible purchase in the future. Two hours later after a test drive, spending time with Pete who is delightful, knowledgeable and easy to talk to...... we met Jane who is very pleasant and accommodating, and we leased our RDX!! It was a demo cared for by Frank who kept it like new. We are happy we that we took the time to meet Pete and we love our new car. We can recommend the dealership and the people in it. Thank you!

Sagar

Aug 22, 2016

I went in for a service on my car at the time which was the TL. While waiting, I was browsing the showroom and started looking at the RDX. Michael asked if I was interested in a test drive and I fell in love with the car. From there, the process of getting a trade in value, price of the car and how to take the car home via lease/buy was seamless. My second car from the dealership and will definitely continue going there.

Vino020

Aug 19, 2016

Purchased the RDX SUV. Every salesperson should emulate Peter Spiro! From test drive to financing with Mike, everything was stellar!! Thank you so very much!

LovemyAcura

Aug 18, 2016

Everyone at dealership was pleasant and courteous. Transaction went smoothly. Negotiated price with Salesperson prior to coming to dealership. When I arrived my car was sitting in front cleaned to the max. Have to say after being in the business for years prior this was the most pleasurable experience I have had at a dealership. Keep up the good work. Steve Victor was wonderful. Kept his word on pricing. We will be back for our next vehicle.

JBurz

Aug 17, 2016

Recently leased a 2017 RDX and was assisted by Peter Spiro, who made the experience feel like a walk in the park. Both he & his manager (Jane) were nothing short of professional and courteous. We will definitely continue to go the this Acura dealership in years to come.

Icebergslim19

Aug 16, 2016

We recently purchased the 2017 Acura MDX and this is my second time working with this dealer. I worked with Peter Spiro on both occasions and he is very customer oriented. Pete doesn't take the approach of making a 'hard-sell' and is open to exploring all options to get the customer to their desired price point. He is very prompt with following-up and I would suggest seeking him out, if you're looking to lease or purchase.

Jeff 834

Aug 15, 2016

I was really pleased with my experience, everyone was super helpful and friendly. A pleasant, no pressure environment. I worked with Pete, a really friendly, patient Sales person. They made me a great offer, and it wasn't done in any type of high pressure manner. I was happy to give them my business.

Morris County, NJ

Aug 15, 2016

Steve Victor was excellent, thorough and patient throughout the whole process. No pressure and very relaxed. Everyone very friendly and the whole process was seamless. Very satisfied and definitely a much better buying experience than our previous car buying endeavors

Becky

Aug 15, 2016

Acura of Denville provided a good deal on a great car. Easy buying experience! They worked hard to create a deal that was structured the way that we needed it. We will be back.

Michael2016

Aug 12, 2016

I was very surprise at the relaxed, no pressure no hassle atmosphere I encountered at Acura of Danville.I was very pleased and satisfied of their professionalism. I would recommend this dealership to every one who is interested in purchasing an Acura.

Tino

Aug 11, 2016

Easy and friendly car buying experience. Steve was patient and easy to work with. I recommend this dealership to anyone looking for a used vehicle.

Chuck

Aug 11, 2016

This was the second MDX we purchased from the dealership. The sales process is definitely low pressure. They listened to us, were patient and helped us make an informed decision. During the process, we researched other cars and met with other dealerships and found the team at Acura at Denville to be the easiest to work with. It was almost like buying a car from family.

S O'Neal

Aug 7, 2016

Needed a used car and the RDX fit the bill with one on the Denville Acura lot. Discussion and agreement to price came quick, but best part was they had me out the door in less than an hour - no nonsense. Even the financing guy - usually the worst part - was great to work with and expedient. Great car buying experience!

Susan

Aug 1, 2016

This is the 4th car purchased or leased by us at this dealership. They are friendly, knowledgeable, and low-pressure. We never feel rushed, and it is obvious in all ways that they value their customers. This is the only Acura dealership we would ever work with. Don't hesitate to visit Acura of Denville!

ES

Jul 30, 2016

Overall experience very positives. renewed my RDX lease for another 3 years as I was very happy with the car. the process was simple and without much anxiety.

Tedescoch

Jul 28, 2016

I went into the dealership on a whim on a Thursday and drove out with a new car on Friday mainly because the process was fast & easy with confidence that i was being treated fairly and given a good value. Great service from all dealt with

Mike & Deb Barakat

Jul 26, 2016

From the minute you walk in to the minute you walk out, EVERYONE is knowledgeable, thorough and delightful! EVERYTHING was perfect. Highly Recommend this Dealership!

Shopnot

Jul 25, 2016

Every employee was exceptionally knowledgable and easy to deal with. They knew their product very well and sold it on its merits. Price negotiation was professional with no hard sell.

Natalie

Jul 22, 2016

Pete Spiro is friendly, pleasant, knowledgeable and fair. It was a pleasure working with him and meeting others at the dealership. I recommend him and the dealership with no reservations.

Kristina

Jul 22, 2016

This has been one of the best experiences that I've had when purchasing a car. I would recommend this dealership to my friends. Steve Victor and Mike in finance were both very pleasant and took good care of us.

M.Skidd

Jul 17, 2016

The team at Acura of Denville was extremely thorough and helpful. I was working with 4 or 5 dealerships at the time and only Acura of Denville consistently followed up, answered questions, and facilitated the process. I worked with Meghan, Franky and Steve, each equally professional. They knew their business, were clear and consistent, and even helped in the little things like offering my son a water or laying out a floor mat.Very glad to have worked with them and looking forward to future interactions.

Nick Tsvetkov

Jul 6, 2016

me and my girlfriend was looking for a car for 2 months. we searched everywhere in ny and nj area. we spend days of looking for a clean and luxury car . seams like all dealerships looking to take your money for car which not coast any money, it's just a garages w people who don't have a clue what means customer service. I found an Acura TSX in Acura dealership i called and checked what says online , and I wasn't despondent, from beginning Steve Victor and Megan explained everything with details, answering ALL my questions, NO EXTRA FEES, NO DEALER PREPORATION FEES, LOW PROCENT FOR FINENCING! manager Michael Fazio fight for my credit to get low rate. At the and I feel like a part of family. highly recommend this Acura dealership!

Frank L

Jul 1, 2016

Peter and Jane went above and beyond to secure me a great deal on my second Acura purchase. Michael in finance offered me considerable savings on protection packages.If you are considering a new or certified pre-owned Acura look no further than Acura of Denville. The sales and service departments are top-notch. I will be returning for service and future sales.

Nancy D.

Jul 1, 2016

From the time we arrived both my wife and I noted that the atmosphere and salesman were pleasantly different from the other dealership we had visited. Peter met us at the door and we immediatly connected with his friendly and open personality. There was no pressure and all he wanted to do was make it easy for us to explain our needs. He then offered us a series of choices offered by Acura that could meet those needs. Once we made our choice, we were introduced to Jane the Sales Manager. Again we felt comfortable and had a serious and informative discussion resulting in an equitable purchase price. Between these two excellent employees we had the best buying experience we have ever had. Acura of Denville should be congratulated on hiring such great employees. Jim and Nancy D.

j28

Jun 30, 2016

I was very happy with the service, they were very helpful. I was able to reach a great deal with them, they went out of there way to reach what I wanted. I am very grateful.

Steve59

Jun 30, 2016

I just brought home my newly leased Acura MDX a couple of nights ago. The whole experience of dealing with this dealership, and my salesman Steve Victor in particular, was a pleasure all the way through. Steve just treated me right, just the way I'd want to be treated, all the time. He did a particularly good job of sitting me down in my new vehicle to patiently explain how to use everything, even though I had made my payment and it was raining and it was past closing time. But that's just the kind of guy he is. I give him my highest recommendation.

RDX FAN

Jun 30, 2016

I recently purchased my third Acura from Steve Victor . Once again from start to finish Steve did an excellent job through out the process. I highly recommend Acura of Denville and Steve Victor if you are interested in purchasing an Acura.

DMZ

Jun 29, 2016

Very Patient, Honest, and Caring Team. Great Service and Great Prices! We debated between a lease and buying a used car. Michael let us explore all the options and we felt comfortable with our decision. We had an excellent experience!

Jeff T

Jun 27, 2016

I recently purchased a new vehicle from this dealer and I had a great experience. I don't buy a new car often so when I do I shop around. I put in an request online for a quote and Meghan P from Acura of Denville called me back. She is pleasure to work with. She's very patient and will work very hard to ensure you are happy. Even after I got the car, I had questions and she called me back right away. Mike from the finance office was also a pleasure to work with, he didn't really push me to purchase any warranty I didn't want. Great dealership and Service area. The Service Area is stocked with drinks and snacks. I would return for another vehicle and for servicing.

AshleyW20

Jun 27, 2016

Purchasing my 2013 RDX was such an easy process with the help of all the hardworking people at Acura of Denville. Michael Schaffer was my salesman and really worked with me to get me what I wanted. When I came to pickup the car it was spotless and waiting for me to drive home. Michael Fazio helped me understand all the paperwork and was so much fun to talk to. Overall, I couldn't have asked for a better, smoother experience purchasing a car. It's a very stressful process but they truly made it a breeze! Highly recommended!!

LovemyMDX2016

Jun 25, 2016

I recently bought an MDX and the attention to detail was exceptional. I highly recommend Acura of Denville. Their service department is fantastic as well. I service my old mdx there for three years and they are reliable and honest.

bp

Jun 24, 2016

Excellent service! Steve was very helpful! In passing, other employees were attentive and friendly as well. The dealership was accommodating and we were given a great car for a great deal.

Megmcches

Jun 23, 2016

Great experience to buy a car from pete spiro at denville acura. He was knowledgeable, warm, & honest. Answered all of my questions, had patience with me the whole time. I felt very comfortable.

sck

Jun 22, 2016

everyone I dealt with at the dealership was professional. My salesman, Steve Victor was a pleasure, completely the opposite of a stereotypical fast talking car salesman. Highly recommended

Adrianlaino

Jun 14, 2016

I don't usually write reviews but after my experience at Acura of Denville I felt the need to. I recently considered trading in my Audi for a different vehicle and came across Acura of Denville. I stopped in this past weekend to look at a TSX they had in stock and ended up finalizing on the deal and leaving with the car a few hours later. William Smith was my sales consultant and he did a great job. He went above and beyond to make sure I was completely satisfied with the vehicle. His attitude and demeanor was very pleasant and easy to get along with. Mike Fazio over in the finance department explained everything thoroughly and gave me options as opposed to pressuring me to sign paperwork like some other dealers sometimes do. Overall I can say that thanks to both Will and Mike I left a satisfied customer and without a doubt would not mind taking the 1+ hour trip north to deal with Acura of Denville again.

Laurelm21

Jun 12, 2016

Everyone is so helpful and eager to get you what you want! They will work with you and get you the best prices available! Go check it out

Bruno52

Jun 9, 2016

I recently purchased a 2015 from Peter Spiro.He was hones, sincere and friendly. He spent about 35 minutes explaining the features of the car. Folks if your looking to buy a car seek this man out. You won't be sorry. Also the manager Jane is very personable. Be sure to say hello to her. Joseph Pandolfo

Brian Jones

Jun 4, 2016

Very easy, pleasant, non-pressure experience. Every person with whom we interacted was nothing but polite and professional. We are not only in love with the car, but very appreciative of the simplicity in the whole test drive, negotiation, purchase process. Glenn was a really nice guy, and was very genuinely interested in our satisfaction. Would definitely visit again for next car.

Chris & Suzette

Jun 3, 2016

Michael, Jane and Frankie were an absolute delight to deal with. They have made our 2016 MDX leasing process a pleasant, unforgettable and an enjoyable experience. We were asked what we wanted and we were never forced into anything. Although the dealership closed early on May 30 (2 pm), Jane and Michael did not rushed us in making our decision and simply waited on us patiently. Michael walked us through the features of the MDX (answered all our questions and concerns), Frankie ensured that we understand everything about our lease (it was the quickest paper work process that we have ever experienced) and Jane, she simply stepped in, talked to us in a most relaxed and casual conversation and made everything happened without compromising the trade in value of my old vehicle.

Ranjith C

May 30, 2016

I had a mail-in offer to upgrade my current 2015 MDX to a 2016 MDX. Since the features and engine response improvements were significant enough for me, i decided to take the offer if it was financially attractive. Starting with Meghan and then with Steve Victor and Mike in Finance, i was helped through the process in a very smooth manner. Despite being a relatively busy day, i was in and out in 3 hours!Thanks for the superlative work!

Jane S.

May 28, 2016

The is the 4th vehicle we have purchased/leased from this dealer. It is always a pleasure. We got exactly what we want. The whole process was pleasant and friendly. I drove my car off the lot within a couple of hours of closing the deal and I do not have to return as they took care of the insurance, registation, and permanent plates for me. I LOVE my MDX (this is the 3rd one I have had). It feels like the ultimate in luxury. I can not say enough about the car or this dealership. Michael and the sales manager (whose name eludes me at the moment) were a pleasure!

Boris

May 27, 2016

Senior Sales & Leasing Consultant Peter Spiro was helping me to lease Acura TL three years ago and yesterday quickly and efficiently organized return of my previous car and lease of new Acura TLX. We agreed on lease condition and cost over the phone, and by the time I arrived to the dealership the main part of paperwork has been already done. With issue of new registration and license plates in the dealership, the whole procedure took less then 1.5 hours. Thanks to Peter, it was a great experience, in fact, probably better than any previous visits to many other dealerships.Boris Gutman, Montville, NJ

Curnj

May 27, 2016

I recently purchased a new Acura RDX from Acura of Denville. My sales consultant was Steve Victor and he was very knowledgeable of the car and features. He was also willing to work with me on the cost, trade in value of my old vehicle, etc. His sales manager Jane was excellent to work with as well. The car I wanted was on the lot. I arrived there late in the day and they would have done everything possible to have me drive away that night even if it meant working past closing. I want to be clear that I tend to only give 4 stars as I always feel there is room for improvement. Though I think Steve was excellent.

Stu L.

May 27, 2016

I had a great experience at Acura of Denville yesterday. The product is amazing; the staff was superb (Jane, Steve, and Mike); the price was easily negotiated and fair; and I was able to drive home in my new RDX within a couple of hours. I've had experience at this dealership before and the service department is equally competent.

Patti35

May 26, 2016

The customer experience at Acura of Denville is excellent. From Sales (Steve and Jane), Financing (Michael) to the entire service department! Just picked up my new 2017 RDX and it's great! This is my 4th Acura...all from Acura of Denville. These folks are the reason that I keep coming back! Many thanks to all!Steve Victor - always a pleasure to work with. Open, honest and never applies pressure. He truly wants you to be happy. Thanks Steve!

Tom31

May 20, 2016

The customer experience at Acura of Denville is outstanding. We have recently leased our 4th Acura and the consistent connection to our great experience is our outstanding senior sales and leasing consultant, Peter Spiro. Once again, Peter was able to get us in a great car, at a great price and make the purchasing decision informative and pleasurable. Thanks Peter!

RY

May 17, 2016

I recently brought 2014 MDX and very happy for the purchase. Michael S. showed us best SUV's available that fit in our budget and went over their details in step-by-step manner. He paid attention to our requests and showed great respect to his customers. On the loan front, we worked through Mike and he is too helpful.I am glad I brought SUV from Acura of Denville and will refer my friends.

gctlx

May 17, 2016

Ever since we bought our first Acura 15 years ago, we have been using Acura of Denville for all our service needs. They always have provided excellent service and have taken care of our vehicles.We leased a new TLX from Acura of Denville last week. We had a very pleasant experience from our first contact with the dealership thru the delivery of the vehicle.

Irisheyz

May 6, 2016

I recently leased a 2016 RDX w/Tech from Acura of Denville after some experiences at other Acura dealerships that left me feeling less than thrilled. From start to finish this was the easiest and most pleasant lease signing I've ever had. I am very experienced at lease negotiation and was prepared for the back and forth game I'd experienced in the past. It didn't happen. I contacted Frankie Florey online and was able to get the car I wanted, at the price I wanted. EASY! I went to pick up the car and all I had to do was sign...no haggling, no surprises...just the car and deal exactly as we had negotiated. Frankie was great to work with...professional, prepared and low key. Jane Kronenwetter (Sales Manager) couldn't have been nicer and really did give us a great deal. So, THANKS FRANKIE & JANE! I love driving my new car and after 8 + years with our previous dealership I believe Acura of Denville has gained a new customer. Thanks again.

Hermguitar

May 5, 2016

Steve Victor is the guy you want to see at Acura of Denville. He made my buying experience easy and fast! They even helped me buy back my Acura MDX for a new one because I was over my mileage limit and had 5 months left of my lease.

jvhackett

May 3, 2016

If you are in the market for an Acura, we highly recommend that you visit the team at Acura of Denville. Meghan Pakenham, Steve Victor and Mike Fazio were great. They were the first to respond to our inquiry, were patient with our needs regarding our purchase, and eventually gave us the price we were looking for in our new Acura RDX. If you are like me and look at the average car buying experience as a MMA bout, then do yourself a favor and start in Denville. Go in and ask for Steve Victor and you won't be disappointed. Great experience, no pressure, very knowledgeable sales team. I would definitely purchase another vehicle from Denville based upon my experience.

cfluker

May 2, 2016

I went in the car dealer expecting to test drive a few cars and check out the current leases. I ended up getting a new 2016 ILX!! It worked for my budget, was a very easy experience, and I'm happy with my new car. Thank you Meghan for making my weekend care free! You really helped to close this deal. It was painless!!!!

RGDCARDEE

Apr 28, 2016

Car shopping was never my favorite pastime however it changed with my visit to Acura in Denville. I was greeted with a very friendly staff. They were not pushy and understood I needed to visit another car dealership as well as some time to evaluate the details in order to make the best decision for myself. When I came back I sat with Jane and Meghan who made the purchase a comfortable experience. I then met Mike who took the time to go over every detail and explain the different available options. I returned 2 days later to pick up my car. Steve went over my car with me and he was amazing. A very patient man who never lost patience when I asked him to go over something again. Being a senior citizen I am not up on all the new technology so he made me feel very comfortable. He stressed the point of always feeling welcome to return with any questions or issues at any time. I already told my neighbor of the experience when he said he liked my car and said he was interested in possibly purchasing an Acura in the next few months. I gave him Steve's name. The bottom line is a highly recommend Acura of Denville.

CZaccone

Apr 26, 2016

It was a pleasure doing business at Acura of Denville. We got a great deal and they never tried to rip us off. Steve was great. He spent a lot of time with us and was super knowledgeable. Everyone was also so accommodating to our 2 toddlers while we were there. I would highly recommend this dealership to anyone and would definitely go back there again.

AmeAqua77

Apr 24, 2016

Everyone is very polite and easy to talk to. By far the best car purchase experience we've had. We will highly recommend Acura of Denville to anyone looking to purchase a new Acrua or a used car.

Satisfiedcustomer331

Apr 24, 2016

This was by far the easiest car purchase/leasing process I have ever experienced. Most of the work was completed before we ever stepped foot into the dealership with Meghan from Internet sales. She helped connect my husband with Frankie, who was able to deliver on all the promises he made us. He provided my husband with all of the details about the car prior to our arrival at the dealership. Once we were at the dealership, the car promised to us was waiting for us. Meghan and Frankie greeted us upon our arrival. Pete helped walk us through all the features of the car and kept us comfortable while we waited for our paperwork to be prepared. Even the trade-in process was a breeze. This dealership is a class act and my husband and I walked out of it completely happy, stree-free, and excited to drive our new car! Thank you Denville Acura for an amazing car buying experience. Lisa and Danny

FredT

Apr 17, 2016

Unfortunately, many make the time to write when they have had a bad experience, but too few take the time to write when they have a great one. We are taking the time to do so! This is our 4th Acura that we have leased and can honestly say that working with Pete and the entire staff there has been great. Their customer service and service area parallel their sales as well! Highly recommend the entire dealership....but ask for Pete:-)

jdv

Apr 15, 2016

Great dealer. I buy a new rdx every year from pete. He is a great guy, I actually look forward to going. can't say that about many car dealers.I'm a tough grader and denville acura is great. highly recommended.

Make it Count

Apr 15, 2016

Hi, People here are similar to others but they sit with you for negotiating. But they are really nice. Manager is very friendly and doesn't force you to add extra packages. He is a nice guy knows how to deal with people explains all the benefits and allows you to make a decision. Overall good experience. Thanks

LeifMelgaard

Apr 11, 2016

Just purchased my third Acura in 1 1/2 Years (2 MDX'S and 1 RDX). from Acura of Denville. I have tried other dealers but Denville Acura has had the most informative and least pressure approach of all the others. This is my 79th vehicle purchase and I always appreciate a no hassle informative sales person. I am sure selling a great product makes it easy.

Bryn68

Apr 10, 2016

Just bought my second RDX AWD Tech Pkg from this dealer. Purchase experiences for both were pleasant and efficient. All service on first RDX was done at dealer and will continue to have new one serviced there. My salesman, Steve Victor, and the rest of the sales team were great to work with as is the service department.

Sharoon

Apr 9, 2016

There was no setup how to welcome and deal with the client. Car detailing was fair but the sales man and finance guy was in rush like they will lose there train. I do not know about other people but we was treated like specially badly. Do not give them sales let them get it by trying.

Leeyee

Apr 7, 2016

I found the deal online - contacted the dealer immdiatley and we were able to close the deal in 24 hours. Steve is very pleasant to work with.

joepowell

Apr 7, 2016

I have been a loyal Acura of Denville customer for years and I have always received excellent service, not just from the sales staff but the service department as well that keeps me coming back. This latest experience was my best ever. Steve Victor understood exactly what I was looking for and within a few hours I accepted his proposal and I had myself a beautiful 2016 TLX. Steve was very helpful i explaining all the features and made sure that my transition went as smoothly and quickly as possible.I would recommend Steve highly.

Maci and Abbey

Apr 5, 2016

In my mind nothing worse than buying a new car. Well all I can say is, I walked in to this dealer and knew exactly what I wanted and was using my RDX as a trade in addition to paying cash for the new wheels. Told the salesman don't jerk me around because I will just turn around and walk out the door. All I can say is Peter Spiro made the experience so painless and pleasant - it was unbelievable. He didn't jerk me around with numbers, gave me a fair trade on my car and had the best price around (I had visited 3 other Acura dealers).He constantly kept me informed as to when my car would be expected to arrive (had to have it built as there were none around with the color combination I wanted.

MikeG

Apr 1, 2016

My 5th car from Acura of Denville and it gets better every time- Steve Victor is the most knowledgable, dependable and professional car salesman I have ever dealt with- His no hassle sales technique combined with his ability to listen to customers goal and then to deliver it makes him rise above the rest!!I expect to continue to just do business here each time my car lease comes to renew-- no hassles--no pressure-- just results! Thanks SteveMike G

rich

Apr 1, 2016

Great experience. This is my third car I've gotten from the dealership and I've dealt with Pete Spiro each time. He will always spend as much time as I need. Never feel rushed or pressured. No hard sale tactics. I would recommend Pete and this dealership to anyone.

Dave Clarke

Mar 28, 2016

I liked third Facility the moment I walked in though my contact had stepped away for a while someone stepped up and took over. Peter Spiro took me out for the test drive What a nice to meet ! After the sale I asked about a 2nd key and he looked into it kept me informed by email at one point I thought he was an undercover boss , He really puts his heart in everything he does really a PR person who has the Customer's interest at heart not all about making a sale .He is a great asset to the Company and I don't think I am the first to say this.

Pandimay1984

Mar 21, 2016

Michael in sales helped me in explaining features to understand the benefits of investing money in a car from Acura of Denville... Mike from finance makes it quite easy to process the loan and extended warranty coverage for Acura MDX 2013.. Great team and nice experience...

Mike

Mar 18, 2016

Had an excellent car buying experience at Acura of Denville the sales personnel are very knowledgeable and explain all the features of the vehicles so that you know what you're doing before you leave worked with Steve Victor in sales very nice and not pushy Mike in financial department was very helpful in explaining different types of warrantees and services that could be obtained for the vehicle all in all a great experience and would recommend Acura of Denville to everyone

author

Mar 12, 2016

steve victor and the deanship were wonderfulhighly recommended for perfect no arbitrary forced saleit is the correct way to sell a car without question

apdmd

Mar 10, 2016

Third TL we have leased from this dealership and particular salesman. We have been very pleased with both sales and service experience. Would not hesitate to recommend.

DanP

Mar 5, 2016

The representatives that we dealt with during our purchase, (Steve Victor and Mike Fazio) were extremely helpful and professional. Steve provided excellent support in selecting and reviewing the MDX. Mike was also excellent in explaining the the financial aspects of our purchase. We would recommend Steve, Mike and the Dealership to anyone. Kathleen and Daniel Prystash

amschach

Mar 2, 2016

I have been with Acura for many many years. It has always been a great experience. My particular relationship with Steve Victor has always been sensational. He always gets me what I need when I need it and the process could not be more smooth. His professionalism and customer service is second to none.Thanks Steve!

ctm0224

Mar 2, 2016

This is my second Acura but first time going through the Acura of Denville- from start to finish was an A+ experience, very helpful and truly wanted to get me the best deal without any games etc. Frankie was incredibly helpful in helping me trade in my vehicle and getting me in the right Acura, and all other members were very detailed and polite/engaging. Would definitely recommend for anyone looking into an Acura, you'll get a personal experience versus getting hit with tons of blast emails.

sweetie

Feb 29, 2016

My second Acura. I am totally overwhelmed with the RDX. THANK YOU Steve Victor for your patience and true professionalism. Acura of Denville is the best

H Kim

Feb 29, 2016

I have been to take a lease two times. It was good deal for our leasing and very fast processing for getting the lease. I recommand this dealership when leasing.

Rajarshi

Feb 28, 2016

Last year June 2015, I leased a 2016 Acura MDX from this dealer.Michael Schaffer was excellent in providing me step by step guide for this experience. This was my first SUV, and my first ACURA. So, I needed to understand details about each step, which he provided to me with no questions asked. I was really impressed, as I did not see this similar behavior at the other reknowned dealerships in NJ.We went back and forth with the prices, and he was quite cordial the entire span of few days.The finance manager was quite transparent in providing me the details about the lease agreement which I signed with them.Overall I would definitely recommend anyone who wants a good car and especially Acura to visit Denville dealership, above others in NJ.

Nicoleshe

Feb 27, 2016

This is the way car buying should be! Steve Victor at Acura of Denville is a pleasure to work with. This is my fourth car lease through him and the dealership! No games No gimmicks! We will back again for a fifth lease! Highly recommend asking for Steve Victor!

NewtoAcura

Feb 26, 2016

As I dread the whole car leasing experience every few years, I went into the dealership to just look. Steve Victor was the salesman who made the experience much more relaxing without the hard sales approach....I left there with a new 2016 RDX. I also found the manager Jayne a breath of fresh air....no hard sales with going back and forth on the price. I would certainly go back based on my experience to date.

The_Amato_Family

Feb 21, 2016

This is our second time leasing an Acura through Peter Spiro. We actually intended on purchasing a used RDX, but Peter refused to sell us the car because of a mechanical problem he was made aware of prior to us purchasing it. That earned our trust- other dealerships would have pushed to sell. We decided to lease a 2016 RDX, and we brought our toddler the day of signing. The process was quick, easy, and the car is stunning. Everyone at the dealership is so nice- you just get a great vibe when you walk in the door there. Peter makes the process so much fun, and he always follows-up with us to make sure everything is going well with the cars we've leased. I don't think we'll go anywhere else... ever. #AcuraofDenvilleforLife

Eddie0651

Feb 21, 2016

We purchased an Acura TLX and as always received outstanding service. Steve Victor our sales consultant for many years was totally prepared and organized to assist us in our selection of a new Acura. He had prepared options for us and offered technical and informative info to assist in the process. The entire staff shows outstanding customer service from management, financing, and service teams. My wife & I felt very comfortable and welcome and BTW, they always offer a "Fair Deal" and are willing to work with you. Eddie

RDXjen

Feb 4, 2016

We received excellent customer service from start to finish. They provide a level of service beyond any other dealership we visited. Steve Victor, the Sales Consultant, gave us the time we needed to make the right decision. He was patient and knowledgeable, and exceeded our expectations, even on delivery and follow up. Took the time to get to know us personally, and make sure all of our questions were addressed even after we took it home. Mike was straightforward in options explanations and financing, did not make us feel rushed or stressed to make any certain decisions. We had a very positive experience and will certainly be returning as a customer for routine service. Would happily refer an member of our family or friends.

robkeenan11

Feb 4, 2016

This is the 4th MDX I bought at Acura of Denville. The sales process was great and Pete and Mike made the whole process go smooth. The service team is spectacular. I'd highly recommend them

RDX FAN

Jan 29, 2016

This is my second purchase from ACURA of DENVILLE and both were with Steve Victor.He did an excellent job from start to finish an I would highly recommend you see Steve for yourAcura purchase.

Han

Jan 28, 2016

I literally walked in, took some RDX from a test drive and bought the car.No rubbish low trade in value like some other dealers.

New car owner

Jan 24, 2016

Don't waste your time with any other Acura Dealer, Acura of Danville are the BEST by far! i just bought my RDX from them and traded in my old MDX. They are great, professional and they got the best deals out there.

Gerriandmike

Jan 21, 2016

As my 2013 MDX lease was coming to an end, I needed to buy or lease another car. I dreaded going back to the dealership.... I did go back to check out the 2016 RDX and MDX. The salesman who sold me the car 3 years ago was as nice as I had remembered however, the manager is another story. Rude, xxxxxx and pushy. My next visit to a car dealership was a landrover dealer where I had a wonderful experience. Since this car was to be a family car for long trips I wanted my spouse's input concerning the car selection. Last ditch effort we went to the Denville dealership where Steve Victor helped us as soon as we arrived. After test driving both models, it was clear that we would be leasing an MDX. We were both very pleased with the car - it's a beautiful car and drives like a dream! It really could sell itself, but of course you need dealers and salemen. Mr Victor is a true professional, knows his product and is just an overall nice guy.if it wasn't for him and his team at Denville, Acura would have lost a customer. Thanks for making our Saturday afternoon and car buying experience very enjoyable. We will be back for all our services.

Paul H

Jan 17, 2016

From the minute I walked into the showroom, until I drove off the lot in my "new" pre-owned TL SH-AWD, the people at Acura of Denville were totally professional, helpful and easy to work with. My sincere thanks to Michael Schaffer and Michael Fazio for making this car buying experience the easiest I can remember, from start to finish.

Sharon

Jan 16, 2016

Steve Victor and Jane Kronenwetter guided me through the leasing process from start to finish in a timely fashion. All my questions were answered and I left the dealership with an overall excellent impression!

Ray D.

Jan 11, 2016

I must admit my visit to the dealership didn't blow me away but with great follow-up by Frankie Florey the business manager I came back to Denville Acura and got the best deal on my new RDX, by far. Frankie was easy to work with, understood exactly what I was looking for and did a great job. Car pick-up and review was handled by Steve Victor with great patience and understanding. Mike did a nice job reviewing all the financing details. Overall a great buying experience. I would definitely recommend the dealership to anyone looking for an Acura.

happy car

Jan 9, 2016

This was our first Acura purchase, and our first new car in 12 years. We were nervous, but were made to feel comfortable immediately. Pete, our salesman was professional and extremely knowledgeable. with a good sense of humor. Our questions were respectively answered, even the "dumb" ones. The sales manager, Jane, couldn't have been nicer. We test drove and purchased a 2016 RDX. The staff at this dealership are fully committed to assisting us through the learning process with all the new technology.Thank you everyone!

NewMDX123

Dec 31, 2015

This was by the best experience we have had buying a new car. Will Smith gave us excellent customer service, demonstrating a thorough knowledge of the Acura vehicles.We recommend him highly.

Happy Acura Owner

Dec 29, 2015

This was our 4th Acura and first time with Acura of Denville. After this buying experience, our future purchases will be at Acura of Denville as well. No pressure sales, very accommodative and very informative.

scbiank

Dec 24, 2015

This is my 3rd lease from Acura of Denville and Steve Victor. It is always a great experience. Steve Victor makes the experience quick and stress free. I always feel we are well taking care of.

HHealy

Dec 23, 2015

I had multiple people suggest to go to Acura of Denville. I was recommended to us Steve Victor, as my friend and her mother actually had recently purchased their MDX and RDX from him. Both him and Jane the sales manager were very friendly and made sure we were taken care of. They even went out of their way to drive a paper I had forgotten to sign to my work ( along with my sunglasses I had left in my previous car). Overall from their sales staff to the finance department everyone was incredibly friendly and never pushy. I never felt pressured into getting anything I didnt think I would need.

Kbehrle

Dec 14, 2015

I always have a great experience at Acura of Denville. Steve Victor has sold me my last 4 or 5 Acura MDX. He always take care of me on the price and I never have to worry about shopping around. Makes it a easy wonderful experience

jent3

Dec 11, 2015

I h ad a great experience at Acura of Denville. Steve Victor was my salesman, who came recommended, and now I know why. He was honest, fair, knowledgeable, and a pleasure to work with. I am loving my new RDX! Thanks Steve, you're the best!

Bluezy101

Dec 4, 2015

This is my second lease with Acura of Denville. My salesman again was Steve Victor and I had another positive comfortable experience.. I highly recomend this dealership, service department and yes ask for Steve Victor. Thank you again, my wife Loves her new 2016 RDX!

Balty

Dec 4, 2015

A very positive buying experience. Steve Victor was professional,low key and knowledgeable about the RDX features, etc. it was a very transparent process without the normal high pressure of the car buying experience. I feel we were treated fairly and were able to negotiate a fair price for our purchase.

rdxbuyer

Dec 1, 2015

Honest and fair. Low pressure. These people are great to work with. Most especially will recommend Steve Victor as a sales associate. Have bought a number of cars from him, unquestionable honesty and integrity.

rdxgirl

Nov 30, 2015

My family has purchased numerous cars from Acura of Denville and specifically Steve Victor. So when it came time for me to buy a new car, there was no where else I would have gone to buy this vehicle. I had the same good buying experience buying my RDX at a good price and good trade in price. Not once during the transaction did I feel pressured or that it was a hassle to go through. Nice, small family feel dealership.

harvey123

Nov 27, 2015

very helpful sales rep steve victor;great price and same day purchase and drive away experience;new plates came in fast and sales rep put on

happytlxowner

Nov 26, 2015

Recently purchased new 2015 TLX ...Our first Acura, my wife and I were 100% happy with the whole process!!! Sales dept was excellent and service was excellent. This was the easiest and best car buying experience we have ever had.we had a big issue with our new car and the dealership stood behind the product and fixed the problem. we are still amazed at how they handled this....great service dept!! When it is time for our next new car purchase we will only purchase a new Acura from Acura of DENVILLE!!!!!!!!!!!!!!!!!

rghost

Nov 25, 2015

Its real simple they say what they mean. I've lease 2 MDX's completely over the net. For those of you who feel like car shopping is very close to a dentist app. Denville takes the pain out of the trip.

Elyse

Nov 20, 2015

I have leased 3 vehicles from Denville Acura. The first 2 were TSX's and I just recently leased an RDX. My husband and I have worked with Steve Victor for all 3 of the leases. Not only has he been a pleasure to work with, but the overall experience with Acura of Denville has been great. The experience there defies the stereotypical car purchasing/leasing experience. They let the product sell itself and they are easy to work with and very well organized. The staff are professional and provide top notch customer service!

galiciagirl354

Nov 14, 2015

We visited a few dealerships in the search for a new car and the experience at Acura of Denville was by far the best experience. We worked with Peter and he was very professional and knowledgeable. There was no pressure or gimmicks to get us to buy the car. When we went to pick up the car all our paperwork was ready and the process was very easy.

soxfan_mike

Nov 14, 2015

Just purchased a second car from Acura Denville - a pre-owned Toyota RAV4. Had returned since our first purchase experience was a such a positive one and once again it was hassle-free. Frankie, Steve, and Mike were all extremely professional, courteous and helpful. The whole transaction was made as easy as it could possibly be - they were a pleasure to deal with.

EjoeS

Nov 11, 2015

I had a great experience with the purchase of my new RDX. The staff was professional and friendly. There was no pressure from the sales team. In a matter of 2 hours they inspected my trade, accepted my offer, completed the financing, detailed the new car, reviewed the car features and I was on my way home. Excellent Experience and would highly recommend Acura of Denville.

robkeenan11

Nov 9, 2015

I've just purchased my third MDX from Acura of Denville. The sales team did a great job helping my wife ouck a car. The finance process was quick and clear. And, the service deoartment is soectacular. if you're looking for an Acura, I'd highly recommend Acura of Denville.

Tom M

Oct 31, 2015

I just leased an Acura 2016 RDX and after talking to multiple dealers in the area Acura of Denville was by far the best! We worked with Frankie during the initial buying process we came to an agreement within 30 minutes on the lease price. We received multiple calls during the week from James in regards to the status of when the car would be ready for pickup. Once the car came in we went to pick it up and dealt with Frankie to get the car insured, James gave my wife run down of all the features and set up her iphone over blue tooth and then walked us over to show us the service department. We finalized the paper work with Michael, he was very thorough in explaining our lease and the final monthly payment was exactly what we agreed to with Frankie!Overall Excellent experience, I would recommend to anyone if your looking for an Acura to go to Acura of Denville!

Janet K

Oct 30, 2015

This dealership has always given me a great experience in purchasing my cars. My salesman, SteveVictor, has always been attentive and worked hard to make sure everything went smoothly (and it did). Jane Kronenwetter, Sales Manager, was also a pleasure to work with. She made sure I was happy tobe able to stay in the Acura family.Everyone from beginning to end was great!

Mike

Oct 30, 2015

Steve Victor was a very knowledgeable salesperson and made us feel very comfortable through the buying process answered all her questions and was a pleasure to work with. He took the time to go over all the features of the vehicle and explained everything thoroughly so that we had a good understanding before we left the dealership

JetJet2014

Oct 23, 2015

The buying experience of my 2016 RDX was extremely professional, from the initial entry into the showroom to the delivery of the vehicle, which all took place within 24 hours. Michael Schaffer was instrumental in making all this happen.

Sal510

Oct 23, 2015

My name is Sal and I Just had my TLX on October 20 , I love it , really the best people u can deal with ever as customer service , sales , service, everything is great , they deal with me as family, Sales Manager she is amazing person she really a great person love to deal with and very professional, I recommend everyone to go there , thanks a lot for Acura in Denville

Karlie

Oct 12, 2015

My second time purchasing a vehicle with Acura of Denville. Steve Victor was accommodating, knowledgable and made my car-buying experience a no-brainer. The entire staff at Acura of Denville was friendly and helpful.

LBI 423

Oct 10, 2015

Picked up my preowned Acura RDX yesterday from Acura of Denville. Our salesman Steve Victor was wonderful and answered all our questions. Frankie the finance man help us get the best rate for our loan. I would recommend this Dealership to my friends and family. Thanks Denville Acura.

Tom S

Oct 8, 2015

We worked with Michael Schaffer on replacing an existing vehicle with a certified pre-owned Acura MDX ( This is my 5th Acura). We found the atmosphere to be very relaxed, friendly and helpful - no high pressure selling - and quickly can to an amicable agreement on price. Everyone we met at Acura of Denville was very friendly and courteous Michael was very knowledgeable on his product and a please to work with. I would highly recommend this dealership to anyone looking to purchase a vehicle.

lionwatcher

Oct 5, 2015

Purchase of new car was quick, fair and a great experience.. Steve Victor and Frankie Florey made every thing easy. Price was less than all the online pricing apps suggested. This is the second car bought here and would continue to use them.

HappyCar

Sep 30, 2015

Worked with Steve at denville Acura, very friendly, low pressure selling, we were very satisfied with our experience and price. We would buy here again and recommend to anyone.

mikey2m

Sep 30, 2015

I had been looking for an SUV and had looked at several makes. I chose the Acura RDX, not only because of the outstanding rep of the car but also because the sales person (Steve Victor) was patient and did not pull any of the high pressure, deceitful tactics employed by other dealerships. The price that he quoted was the price I paid. His personality meshed well with mine (having stormed out of another dealership the day before) and I was pleasantly surprised at his low-key manor.Overall, a very good experience.

Sgshepe

Sep 30, 2015

This is my fifth car from Acura of Denville, and specifically Pete Spiro. Pete has been great...he is knowledgable, honest, and very caring. He is the reason I keep returning. Everyone at the dealership is a pleasure to work with. I never feel pressured, and always feel I am getting their best. From sales to service, they all make it a great experience.

judalith

Sep 29, 2015

I have purchased many cars from Steve Victor. He has always been extremely helpful, professional & knowledgeable. My repeat business is a testament to the dealership and, in particular, to Steve. He is a pleasure to work with!

Affro4

Sep 28, 2015

Worked specifically with Steve Victor. Steve was friendly, professional and very knowledgeable. He made the entire experience seamless and enjoyable. We leased a 2015 TLX, they had the car detailed and delivered to us in a few short hours. Steve stayed with us throughout the entire process, even going as far as personally attaching our license plate and wiping down a smudge on our bumper! The dealership as a whole was beautiful and professional. Made us feel like we were their only customer on a very crowded day. I would highly recommend Acura of Denviille and specifically Steve Victor.

RDX2016

Sep 22, 2015

I would reiterate the sentiments of other car buyers. This is my second car from this dealership. Acura of Denville again gave me an amazing deal. Their first number was better then other Acura dealers by a lot. No haggling required or "this is today's price only" pressure. All numbers shown to you up front. Frankie Florey and Mike Schaffer were my contacts. Denville had the color and specs I was looking for (RDX with Tech and AccuraWatch package) . The Sales Manager, Jane is also a sweetheart. Took good care of me and delivered everything she promised.

JT

Sep 11, 2015

Acura of Denville may be a great dealership if you are in the business of buying an Acura. However, if you are looking to buy anything else by way of what they offer as pre-certified and used cars STAY AWAY. Their sales and service are iffy and most importantly they do not know nor examine their non-Acura cars. Case in point, I purchased a 2011 Volvo from them and turns out that the sunroof had not been checked and does not work. One day later, is there anything they can do to stand by their product? Of course not. Why would there be. Worst car purchase experience I have had from start to finish. I won't go in to all of the details around how subpar this experience was but trust me if you want a credible and trustworthy dealership look elsewhere.

zeecrusaders

Sep 11, 2015

Customer service, sales, and the people make Acura of Denville the best dealership around. I would go back one hundred times more. Go Acura of Denville!

dancingman

Sep 10, 2015

Last week I leased a new TLX from Acura of Danville. The experience was filled with friendliness and professionalism. I was going away for the holiday weekend and they held my car for me until I got back. Michael Schaffer went out of his way to make everything clear and succinct. I left some items in my trade in and Michael retrieved them for me. I would recommend Acura of Danville. This is the 4th Acura I bought from them.

Diane

Aug 31, 2015

Last week I purchased an RDX from Acura of Danville. I was impressed with the friendliness and professionalism of each person I dealt with from the outstanding Internet Manager, Frankie Florey, to the superb sales person, Steve Victor, and the excellent finance manager, Michael Fazio.Steve, in particular, was so helpful as he went through the features of the car in great detail so I understood how each operated. He knew the car inside and out and was able to address every question that I had. His demeanor was such that I thought I was talking with a friend instead of a sales person. Although I came to the dealership with great interest in the car, Steve's easy but expert manner convinced me to purchase the car.Would recommend Acura of Danville to friendsDiane Fennimore

VanderVeen44

Aug 28, 2015

Acura of Denville gave me an amazing deal. Their first number was better then other Acura dealers by a lot. No haggling required. All numbers shown to you up front. No bs fees. Steve Victor my salesman, was great the entire way especially considering I'm a perfectionist down to the last detail. He was very patient with me, understood my needs, and made sure I was completely happy with the Acura ILX before signing for it. The Sales Manager, Jane is also a sweetheart. Took good care of me and delivered everything she promised.

Deangelot2

Aug 27, 2015

Steve was very helpful in getting me the car I wanted. He was very knowledgeable on the product. Steve made my car buying experience very enjoyable. I will be buying cars from Steve as long as he is with Acura.

MDXowner

Aug 20, 2015

Experienced a smooth and quick process when purchasing my first Acura. James is a great salesman and was very detailed about my MDX as well as the finance man. I would recommend this dealership to my family and friends.

Jnoelz

Aug 13, 2015

I had a great and exciting experience leasing my new 2016 Acura RDX from this dealership on August 12,2015. It truly was worth the hour and a half drive! Internet Sales Consultant Frankie (can't remember last name) was awesome! He had a great personality and was just as excited as I was about the car. Sales and leasing consultant Steve Victor went over the entire car with me and was very knowledgeable! I will definitely be back after my lease is over and would recommend this dealership in the future!

JVB

Aug 8, 2015

I contacted a few dealers before going to any showrooms. One dealer would not give me any numbers over the phone. The second never returned my phone call. I even visited a Nissan dealer near my home, hoping maybe I could save a few bucks leasing a Pathfinder rather than an MDX. I sat at the salesman's desk after a test drive and he began to give me numbers for a possible monthly payment. Silly me, I asked for the selling price he was using to get to this monthly payment. He waved his hand and told me not to worry about that. Yea okay??? In the end I went back to the dealer I sent my first email to-Denville Acura. I received a prompt reply and all the prices/numbers I asked for...and the numbers were very good! They kept their word and nothing changed, no added or hidden fees. This is the second MDX I have purchased/leased from them. They were a pleasure to deal with and I would not hesitate to recommend this dealership.

Kiks348

Aug 6, 2015

This was my first time purchasing a car myself, and the process was one of the least stressful and easiest that I have experienced. I dealt with Steve Victor who was very personable and made the process feel very smooth. They were willing to work with us with a trade in and I have nothing but positive things to say about this dealership. I would recommend buying from here. You also get free roadside assistance and 2 years of oil change, car wash with each service and tire rotations at the dealership.

Keith Edson

Aug 4, 2015

This by far was the best car buying experience I ever had. Staff was friendly, informative and very helpful throughout process; No hard sell or pressure. Very easy to deal with. I would recommend this dealership to anyone in the market to buy/lease an Acura.

3344

Aug 2, 2015

Outstanding service and support from Steve Victor with my recent MDX purchase. Steve is a true professional.....who helped me through the purchase of my MDX...which I am really enjoying....

MannyClaudia

Jul 29, 2015

We had a great experience at Acura of Denville. The staff was friendly, honest, knowledgeable and easy to deal with. Frankie Florey set up a great deal on the car I wanted and made sure everything went smoothly. Gregg Schneider was extremely patient in explaining all the great features of our 2016 MDX Advance. The business manager Michael Fazio made the paperwork a breeze. We would not consider going any where else for our future needs. Definitely would recommend Acura of Denville to family and friends.

Love my MDX

Jul 29, 2015

We have purchased at least 5 cars from Steve and it is always a very professional experience. Buying a car is a pleasure at this dealership....

moon

Jul 28, 2015

Steve Victor has sold me and my family a few MDX'S. Each time he handles the sale like we are family. He takes care of everything and makes the experience fun. The finance guy was great and so was everyone we came in contact with. I forgot the name of the woman that is a sales manager, she has shoulder length blond hair, she was fantastic too. Each employee that came out from the back, smiled and said hello. This dealership is great and Steve is the best!

Howard123

Jul 17, 2015

Steve Victor helped us a lot to get my MDX. It was great experience at Acura of Denville.I would highly recommend to my friends this dealer and Steve Victor.

Orbits79

Jul 17, 2015

My car was 9 years old and I'd been shopping around for about a year. I was looking to trade it in as a down payment for a mid size SUV. Came across the 2016 RDX at Acura of Denville, and loved it. Steve Victor new all about the car A to Z and wasn't pushy. A great salesman! I recieved fair trade in value for my car and the whole process was quick and to the point. Thanks guys!Christina

RDXGIRL

Jul 15, 2015

First time purchasing an Acura. Frankie made it so easy and made the car buying purchase so easy. First time purchasing on my own. Frankie was very patient and answered all my questions.

Ruchi

Jul 11, 2015

My husband and I had a great buying experience at Acura of Denville. Frankie helped us with a good quote for RDX 2016 Tech package and the overall transaction was very smooth and quick. Pete did an amazing job too explaining everything in the car.

Srini

Jul 5, 2015

Initially I received prompt email follow up responses from Frankie Florey at the dealership . when I showed up at the showroom for my Test drive, Michael Shaffer was available to take us through the "Test Drive", He was easy going, patient enough in explaining the features in the car which helped me to slightly get inclined towards the MDX. I test drove other makes such MERC M350, Lexus RX 350, AUDI Q7 models. I found MDX is quite balanced from various aspects of Technical Features, Performance, Style and Cost. Overall It was a pleasant buying experience at Acura of Denville.

CRVWoman

Jul 2, 2015

First thing I noticed was that my salesman Michael was not what one would expect when they think of a car salesman. He was pleasant, easy going, and helpful, and spent a good deal of time trying to get the cost of my monthly payments down to where I needed it to be. While I wasn't thrilled with the necessary additional costs (this was my first time actually having to buy a car), my understanding is that that seems to be the norm, no matter where you go. Overall, I would definitely recommend buying your car at Acura of Denville.

Debbi Boutillier

Jul 2, 2015

I am thrilled with my new car!!. This is also the second time I had a great, educational experience with Steve Victor. I couldn't be happier with the new fun things it has to offer. The staff in Denville is amazing, friendly, and very helpful.

bisguy

Jun 30, 2015

Great dealership! Enjoyed working with Steve Victor who was knowledgeable and patiently explained all the many features that go with the car. Overall great experience and I got the car I wanted.

BSWhip2015

Jun 30, 2015

I just picked up my second MDX last Saturday, needless to say I am thrilled. This was my second great experience with Acura of Denville and Steve Victor my sales and leasing consultant. The process was smooth and easy, I felt very comfortable working Steve and he took the time to answer all of my questions. Working with someone you trust makes the process so much easier. My toughest decision was what color to pick! I would highly recommend!

rater

Jun 25, 2015

My wife and I purchased two 2015 TLX's from Acura of Denville this year one as lease and the other a purchase. Both transactions went very smoothly. Pete Spiro and Mike Fazio were great work with and made the process easy.

Laxdad13

Jun 24, 2015

I just picked up my third MDX in a row from Steve Victor at Acura of Denville. Steve was my salesman for all three vehicles, and my familiarity and trust in him made the second and third experiences good ones. Steve is personable, honest and has excellent knowledge of the vehicles and leasing process. The service department has also performed well, and I have brought all of my vehicles back to Denville Acura for all routine services. Loyal customers are clearly appreciated in both the sales and service departments.

Repeat customer

Jun 24, 2015

Another great experience...very knowledgeable and pleasant salesperson, fair pricing and easy transaction.Delivery was very thorough and smooth. High marks for a great effort to make us happy throughout the entire experience.

Stan 2016

Jun 18, 2015

From the first contact with Frankie Florey, Internet Sales Manager to taking taking possession from Steve Victor, Sales representative, the experience at Acura of Denville was my best car buying experience. There was never any pressure or aggressive tactics to sell.Steve Victor was the consummate professional. The test drive was like going for an afternoon drive with an old friend. There was no pressure and we connected quite quickly. He demonstrated good knowledge of the vehicle, even though it was a very recent model. I would not hesitate to recommend Acura of Denville and I would definitely work with Steve in the future. This is my second vehicle from Acura of Denville.

MJ

Jun 10, 2015

I've leased a million vehicles (all makes & models) and dread the inevitable "three year mark." This year I went to Acura of Denville, where Greg Schneider made the whole experience much more pleasant! He is the most helpful, informed, professional, and kind sales associate I've dealt with in years. I met Greg a few months before I was ready to pull the trigger on a new vehicle. He kept my information and alerted me when the new model of the vehicle I was interested in was available. I didn't immediately fall in love with the car but Greg was patient and helpful as we tried to figure out what was right for me (which took me a while!). He worked with me to meet my budget and timing needs, and today I took delivery of my first Acura! I was particularly impressed with the vehicle orientation Greg provided - he knew everything about this vehicle, inside and out, even though this new model was released only recently. And knowing there was a lot of information for me to absorb, Greg generously offered to provide a refresher tutorial any time I need one - by phone, email, or in person. As I told Greg, I would buy a car from him again any day...and I can't think of any other associate I've said that to in 25 years of leasing vehicles! Thanks for such a GREAT job!

A happy customer!

Jun 10, 2015

The friendly and professional staff at Acura of Denville made my car buying a pleasant experience. My salesman, Mike Schaffer, took his time to answer all my questions, and I walked out with my new car several hours later. Both Mike and Matt DeCicco, who helped with my financing, enabled me to get the car I wanted without any pressure. While waiting for my car to be ready, I observed the friendly atmosphere of the dealership, including the service department. I would highly recommend this dealership!

Rich2016

Jun 5, 2015

Steve Victor was very knowledgeable about vehicle we were interested in and he was very professional. Negotiations were completed quickly as Steve took ownership of making a deal and delivering the vehicle quickly. We would recommend the dealership and Steve to anyone interested in purchasing a new car.

WWSBD

Jun 5, 2015

Steve Victor was a professional and very easy to work with...knowledgeable, responsive and I would highly recommend him to anyone who is looking to buy a car. Acura of Denville was great, and Steve is a big asset to the company.

Jimlinda2

Jun 3, 2015

Easy to work with. Eager to please Felt good after purchase was made. No pressure approach. Wanted to make sure the customer was satisfied. Drove away feeling that they had tried their best to make the experience pleasant.

lseba55

May 30, 2015

I've worked with Steve on two separate occasions and have been extremely happy with his high level of service and knowledge and impressed throughout my experiences. Steve is a genuine, caring, friendly person whom I found very comfortable to work with and trust. The service department has also been very professional, informative. I will continue to bring all service to Acura of Denville, plan to remain an Acura customer and look forward to working with Steve again.

JJC1449

May 29, 2015

Our 4th Acura purchased here. Dealing with Steve Victor has always been a pleasure. He's very knowledgeable and takes the time with ALL his customers to make sure they are comfortable and understand the process of purchasing a vehicle. He walked us through the operation of our new 2015 RDX Tech Package vehicle, pointing out all the features it offered. Steve is a true professional whom I would highly recommend. The Denville dealership has always been a pleasure to visit for sales and service. Always a smiling face ready to help you. Again, I highly recommend the Acura of Denville experience.

balmers77

May 23, 2015

Steve Victor was pleasant to deal with and took the time to explain everything. I would recommend him to friends and family. I also worked with Frankie for negotiating my lease agreement.

Smith15

May 21, 2015

Recently I leased a 2015 TLX Tech Package car. Acura of Denville's staff was welcoming and helpful. My salesman, Steve Victor, was very knowledgeable of the vehicle and took the time to answer all my questions and explained the features. Here is a salesman that actually knows the vehicle! My time in the store was not to long and most comfortable. I highly recommend Steve and my F&I person, Mike. They both were a pleasure to deal with. When my wife's Honda lease is done we're going to see Steve again.

Lpaxton

May 21, 2015

Excellent interaction with all sales staff. It was my first time buying/leasing a car and everyone was kind, respectful, and very informative.

vc

May 21, 2015

We've been searching for months for our next car. We recently test drove Volvo, Audi, Volkswagen, Nissan, Honda, and Hyundai. I love the Acura TLX best. I've been driving SUVs and minivans for years and always knew that, once my kids were grown, I want my next vehicle to be a C-A-R. I am so happy with my Acura TLX. It's sporty, beautiful, and powerful! This car looks good!!! This purchase was spur of the moment but Acura of Denville and our salesman, Steve Victor, made a quick and respectable offer that we could not refuse. The entire process was painless and the dealership is quite beautiful :)

jdv

May 18, 2015

Pete isn't a car salesman. He is a good guy and easy to work with. I used to dread going to the car dealer. Having bought 4 cars from Pete now, I actually enjoy the process. Prices at this dealer are very good.

Louie

May 14, 2015

My salesman, Steve Victor was outstanding. He was so informative, answering all our questions.He worked with me to ensure a great outcome. I was able to go home with the exact car I wanted.

ktsunshine

May 4, 2015

Overall the car buying experience from the Acura of Denville was a smooth one. I inquired online about a lease and received a quick response and was able to do most correspondence though e-mail, which I prefer and works best with my day time work availability. When coming in to test drive the car I was shown the main features of the car and the sales associate was very knowledgeable and able to answer all of my questions. When I picked up my car it was clean and they were ready for me (which believe it or not, has not been the case at other dealerships where I have purchased in the past). Overall I am very happy.

Tim

Apr 29, 2015

Very nice experience purchasing the 2015 TLX. Low key approach, and all our questions were answered. The salesperson, Michael Schaffer, was very helpful. We were able to obtain the car within 24 hours, which was important as a tree had damaged our other car.

NJGuy1

Apr 27, 2015

My spouse and I were looking to buy a luxury mid-sized SUV and made Acura of Denville our first stop when shopping. There was no need to look any further. Since we did not have referrals to any of the sales personnel there, we decided to ask for Steve Victor, whose name seems to be popping up all the time in most of these positive reviews. After dealing with him, it was easy to see why he's earned his reputation and Acura Gold Master sales status. Steve was courteous, accommodating, knowledgable and very easy to work with. Even after we closed the deal (which was fair) on a 2015 SH-AWD TECH model with a few add-on accessories, he spent extra time with us after the dealership closed to explain some of features of the vehicle we didn't have time to cover earlier, as well as help us get the infotainment system set up.As for the rest of the dealership, the other staff members were courteous as well and didn't mind our children playing in and around the cars in the showroom. It also seemed like they had a good selection of MDXs available to choose from.While we were sold on the MDX after the test drive vs another competitor we cross shopped, our buying experience at Acura of Denville made it much sweeter when we drove off in our new car.Now that we are happy Acura owners, their service department has some high expectations to meet after our pleasant experience on the sales side. I hope they come through as well.

nancy

Apr 17, 2015

Just purchased a new vehicle from this dealership. They were both professional and accommodating. They were able to put me in the vehicle I wanted at the price I wanted. I have used this dealership before, and while I was pleased with them before, I am even more satisfied this go round. I highly recommend this dealership and the salesman who assisted me (Steve Victor). for anyone interested in purchasing an Acura.

GT

Apr 14, 2015

This is my first Acura purchase, the RDX. Everyone at Acura of Denville was very friendly from the moment my husband and I stepped into the showroom. We were introduced to Steve Victor, Sales Consultant, and he patiently listened to what we were looking for in a vehicle and answered all of our questions. When we returned to the showroom having decided on the RDX, he and the dealership team, including Michael Fazio, Business Manager, were very professional and treated us with respect through the entire purchase process, which was remarkably stress-free. I am extremely happy with my new vehicle, and couldn't be more pleased with my choice of dealership. Thank you for doing it right!I did not include a rating for "Quality of Work" because I did not have any accessory items added at the time of purchase, so this category did not apply for me. The vehicle was prepped and perfectly spotless when I took delivery.

Patg49

Apr 2, 2015

My husband and I recently leased a second Acura vehicle this year from Acura of Denville in Denville, NJ. We always work with Steve Victor, our salesman for almost 20 years, and have always found him to be professional, knowledgeable, reliable and friendly. It is a pleasure to work with him and also with everyone involved at this dealership. The service department at Acura of Denville is also top not and very accommodating. We highly recommend working with Steve and would not think of going anywhere other than Acura of Denville for our cars.

bob

Apr 1, 2015

THE EMPLOYEES AT THIS DEALERSHIP WERE A PLEASURE TO DO BUSINESS WITH. THEY TREATED ME AND MY WIFE AS THOUGH WE PURCHASED THE MOST EXPENSIVE UNIT AVAILABLE, INSTEAD OF A USED VEHICLE!IT'S A PLEASURE TO PASS THIS EXPERIENCE ON.

bk

Apr 1, 2015

When you walk in ask for Steve Victor. We recently bought our 3rd Acura RDX from him and we liked him when we first met him and bought our first and we like him even more after our third. He knows the product and is kind and respectful - couldn't be happier. The numbers guy was great too

mj

Mar 29, 2015

I recently purchased a 2015 Acura RDX from Acura of Denville. After looking at several different vehicles the Acura sold itself. My salesman Steve Victor was very knowledgeable and professional. There was no pressure placed upon me from either Steve or Michael who handled the financing. The experience was fantastic and I certainly will refer them to someone I might know in the market for a great vehicle.

ddonald189

Mar 28, 2015

This is my 4th purchase at this dealership. Steve was my salesman for the last three Acura's. He is a great person to work with and I have always been treated with the most respect. I feel comfortable dealing with him and the other support people. If any issues should come up, I know Steve will give it the proper attention and get it resolved in a timely manner. I would recommend anybody interested in purchasing or leasing an Acura to ask for Steve, Dave

nbelline

Mar 18, 2015

For the past 40 years, my family and I always purchased Ford vehicles. Recently I was looking to lease a vehicle and after researching so many different kinds, I decided to go to Acura in Denville. There I met their sales rep, Steve Victor. I have always had to go car shopping with my husband since I am not a "numbers" person. This time was different. Steve was very helpful in providing me with detailed information/options/prices on vehicles that I could understand. It didn't take me long to become an Acura Fan. Steve did such a great job working to get me the best price as well as a good deal on my trade-in. I would highly recommend buying an Acura as well as working with a sales rep as great as Steve. Will definitely be back in 3 years.

Anuya

Mar 16, 2015

I worked with Acura of Denville's sales manager Frankie and sales rep Steve. Both of them are the best people to work with. I could not expect any better service then what I got. Absolutely wonderful experience

Kimberly

Feb 14, 2015

I recently purchased a Certified Pre-Owner TSX from Acura of Denville. Steve Victor was amazing to work with. I had originally went to the dealer with my brother who was looking for a car, and we ended up finding the perfect car for me! Steve really worked with me to get a great trade in value for my old car, as well as a great deal on my new Acura. Thank you Steve for all of your help! I highly recommend this dealership.

helf24

Feb 10, 2015

Dealing with Mr. Florey was a pleasure. I am usually not a fan of going through the hassles of getting a new car, but he made it easy and enjoyable and we could not be happier with our car!!!!

acura of denville

Jan 9, 2015

I just purchased a new RDX from Acura of Denville thru internet. Frankie Florey assisted me. He was extremly helpfull and polite. He provided a great buying experience with no pressure and any hassle. The price of the RDX and trade price for my old car was fair The purchasing process was smooth and quick. I highly recommend this dealership.

greg rombola

Nov 28, 2014

I recently had the pleasure of purchasing a new 2015 RDX from Acura of Denville. Frankie Florey was fantastic to work with. We never felt any pressure, it was very relaxing. We visited a couple other dealers and Frankie match their best prize. Gregg was also very helpful in explaining all the features of our new vehicle. This was our first purchase at this dealer and probably wont be our last. I will highly recommend them. Thank you all at Acura of Denville.

Brianhannigan108

Nov 18, 2014

I had problems with the starter in my 2011 Acura Rdx on 11/17/14. I brought my car into Acura of Denville without and appointment, I was taking in immediately. Sorry if I did not get the correct spelling of the three people that made my experience well worth it. They were Michael Fazio, Dana Skinner, and Matt Decico.I hate all car dealerships, this place changed my way of thinking. No appointments, car fixed, free wifi, the car was cleaned inside and out after the work was performed, and the starter was covered under warranty. I am not used to walking out of a dealership happy, without paying a small fortune, and I never took my time out to write a review. Acura of Denville is a class act, it is the only dealership I would ever purchase a vehicle from. I am impossible to please, Acura of Denville is the best in my book.

ajronaleka

Nov 3, 2014

This is my 5th purchase at this dealership. They gave me the best price for my trade in and the new car in my first visit. We didn't have to go back and forth a million times. We called other dealerships and they are all a waste. Go with the best. You will never leave the family.

lreo

Sep 29, 2014

We recently purchased a new Acura MDX from Acura of Denville and it was the fastest, easiest, and friendliest car purchase we ever made! From the initial visit to pick-up, our salesman, Steve Victor, and everyone else we dealt with at Acura of Denville exceeded all of our expectations. Even when I picked up the car, Steve spent a lot of time showing me how the options on the car worked, helped me set up my Bluetooth phone, and made sure I was comfortable with the controls before I left the lot. We would definitely go back and happily refer Steve Victor and Acura of Denville to our friends.

JoeDianeandClaire

Sep 19, 2014

We just purchased a new RDX from Acura of Denville. Frankie Florey and Steve Victor assisted us. They were both knowledgeable and extremely helpful. They provided a great buying experience with no pressure. The price of the RDX was the best of all the local dealers. The financing process was smooth and quick. I highly recommend this dealership.

edowusu

Sep 15, 2014

Wonderful overall experience with the purchase of my 08 Mercedez C300. The staff and facility are great. Thanks again for your professionalism and great customer service.

cac573

Sep 5, 2014

I didn't need a new car but was interested in possibly upgrading from a Honda CRV to Acura RDX. I called Steve Victor based on a referral that he was good to deal with. Best referral ever! I chatted with Steve on the phone- told him upfront I didn't need a new car but if the deal was right I'd consider it. He told me to stop by anytime. I met in person and we talked, reviewed some numbers. Bottom line he asked me what I was comfortable with and made it work. No games- no gimmicks.I could have driven out with a new car in an hour as others have said. (Full disclosure- I waited a day -easier for me). I also know a few people who have purchased RDXs from other dealers. All love the car but none got the same deal that those I know who bought from Denville Acura got. Highly recommend!

eduart.ame

Sep 4, 2014

Everyone at the dealership was very friendly, weather they worked with me or just happend to be by me. They worked fast and when we made the deal they gave me the price I wanted. Thanks everyone at Denville Acura.... Greatly appreciated.

Kent Chen

Aug 16, 2014

Let me first start off by saying that I don't like the traditional "car salesman" buying experience. You sit there and waste hours of time listening to the salesman rattle off his sales pitch, and then go get his manager to try and close you. I'm the type of buyer who already knows what I want, and am looking for the smoothest way to buy it.I was interested in buying a year-end 2014 Acura MDX, and did some price shopping / comparison through the internet. Within 1 hour, I got a reply back with quote from Frankie Florey, who quickly replied to all of the questions I had, and we agreed upon a price entirely through email & phone exchanges.When I went into the dealership later that afternoon, I was done with the purchase and out the door in less than 2 hours. It was by far the easiest car-buying experience I have ever had, and would highly recommend this dealership to anyone in the market to buy an Acura.

Niccoj

Aug 15, 2014

We knew we wanted an mdx and we were flexible with the color. I researched for the best car price. Frankie at Acura of Denville gave a straight forward price. We received the same price we were quoted on the phone. They immediately processed the financing paperwork, detailed the car, and we drove off. Seriously, they honored the price Frankie said on the phone and we drove off the lot with no hassle. Best car buying experience.

Uccelllo

Jul 27, 2014

Wonderful overall experience with the purchase of my certified pre-owned Acura RDX. The staff and facility are great. Thanks again for your professionalism and help.

Cesarcoral

Jul 26, 2014

Emailed Internet department, would meet quote, signed papers and picked up car. Great feature was that they got us the registration and plates within 10 minutes of signing documents!

guinness101

Jul 22, 2014

My wife and I recently purchased an Acura RDX, and the buying experience could not have gone more smoothly. I worked with Steve Victor after receiving his name from a family friend. He was knowledgeable, courteous, and informative. Everyone at the dealership was similar in attitude: customer service is the most important aspect of the process. I would recommend this dealership to anyone looking for a quality line of cars with a great customer service experience.

rosenicaretta

Jul 8, 2014

My family and I have had Acura's for a number of years and never experience such friendly and educated people like we did at Acura of Denville. Eric, Greg, Frankie where amazing. I would highly recommend Acura of Denville to everyone. My daughter bought a pre owned RDX in mint condition. I called Eric the Manager and told him what I wanted and I was driving 2 hours away. He told me exactly about the truck without any lies like all the other Acura dealers have done to me in the past. Got there and and bought the truck and my daughter drove it home within hours. Actually I am going back up there tomorrow to purchase another pre owned TSX for my son and husband. Rose, Brick, New Jersey

Melo1011

Jul 1, 2014

My husband and I were looking into many Acura dealerships. We made our decision to go with an Acura MDX based on Acura's reliability plus we loved everything about the MDX. Pete Spiro (Acura of Denville salesman) was the BEST at communication and would go above and beyond to satisfy us. They beat any other dealer regarding our trade ins and price (just like they promised). We weren't easy to deal with at times since we had very specific wants and needs. Other acura dealers in the area wouldn't return phone calls, wouldn't negotiate, treated us as if we were bothering them or wasting their time. I've purchased several cars at dealerships in the past and Acura of Denville, by far, was the best experience. Pete was so personable and down to earth it was easy working with him. We love Acura and after this experience we are a customer for life at Denville! They truly showed us great customer service and we won't go anywhere else! Thanks Pete and team for a wonderful experience!

JRDriver

Jun 29, 2014

I was in the market for a mid-size SUV and had it narrowed down to three. After spending 2.5hrs at the Hyundai dealership with very little interest, we drove over to Acura of Denville. The RDX was on my short list of cars to get. Walking in the door we were greeted by Cody Socha, and she had us test driving the car within minutes. We were sold on buying a car right there and then, but Cody made the process seamless and helpful. She demonstrated a passion for cars, not making a sale, and that shined through. If you are in the market for a car, stop by and ask for Cody. This dealership will be my first stop for all of my future cars.

michelle07853

Jun 3, 2014

These two worked together to find the car that was right for me. I had been searching for a few months and almost settled with a LEXUS sedan. I returned back to Acura for one last look and after speaking with Mike he suggested a used MDX he had on the lot. Cody took me for a test drive and I was sold! Higher mileage than I wanted but the value on my trade made up that difference. They made this experience pressure. The information they provided was complete and accurate and I felt we made a deal that worked for us both. I love my Acura MDX. Its perfect me. Michelle-Long Valley, NJ

Curtin29

May 9, 2014

My salesperson was always available on my terms. Frank's quick response and attention to detail won my business now and in the future. Cheers to acura of denville

drae24

May 6, 2014

I recently leased a new Acura ILX from the Acura of Denville and had a great experience.This was my first time getting a car on my own and all of the staff was very friendly and helpful throughout the whole process. Being a very indecisive person, it is always hard for me to make a decision but Cody was great with helping me come to one without me feeling any pressure. She also worked with me in getting a good deal on the car which I thank her! This car dealership was recommend to me and I as well recommend it to others!

Lpete8906

May 1, 2014

I just leased my second car from Acura of Denville. I had the same salesman both times. Steve Victor, the salesman, was great and made my experience quick and easy. The rest of the staff is good also. I recommend the dealership.

dlandon

May 1, 2014

I worked with Frankie Florey in the Internet Sales Dept and without question this was the best car buying experience I've ever have. No need to hassle over the price, he emailed me a great quote and we got the transaction done that day. I cannot imagine car shopping anywhere else after working with this dealership. This dealership receives my absolute highest recommendation - this was the most enjoyable auto purchase I've ever done, and I look forward to returning to Acura Denville every 3 years for a new vehicle.Please do yourself a favor and give Acura Denville your business. They are a stellar organization and you will not be disappointed!

sbliner

Apr 28, 2014

We explained our specific wish list to the internet sales rep, Frank for a 2014 MDX. He was very professional and very easy to work with returning all calls in a timely fashion with highly competitive pricing. Our fourth Acura; our first experience with Acura Denville. So far great all around

SusanMass

Apr 18, 2014

I had a fabulous, stress free experience buying my new MDX at Acura of Denville. The salesperson that helped me, Mark Vacca, was incredibly knowledgeable about every aspect of the car. He knew much more than the salesman at another, much larger, dealership I visited. He wasn't pushy, didn't inundate me with phone calls after I left and promptly negotiated with me to get the price I was comfortable with. I would highly recommend him!

volivier

Apr 10, 2014

to Cody boss I want you to know what a wonderful a sale woman.From my phone call to her doing the paper work I left your dealership a very happy customer. i will refer any family member or friend to your dealership because of the great service I got from her.

Bearman16

Apr 10, 2014

From a very fair price and extremely knowledgeable sales people made my transaction a very pleasant experience . I would not hesitate to recommend them if you plan on purchasing a new Acura. Love my new MDX!

cbruun7

Apr 9, 2014

My overall experience at Acura of Denville was great. The salesman, Steve Victor, was very knowledgeable and professional, and made my decision to purchase my first Acura an easy one. Thanks again!

kwielk

Mar 30, 2014

Cody was very knowledgeable about the Acura RDX and worked very hard to allow me to drive the car home the same day. I am very impressed with the car. It has a smooth and quiet ride.

jbmiscia

Mar 27, 2014

steve victor was friendly,courteous,and knowledgeable without being pushy. not your stereotypical used car salesman.he gave us a fair price on our trade-in and we were able to drive out with our newly purchased car the same day.the entire dealership was professional.highly recommend this place.

Ryanrivera

Mar 26, 2014

First off I'll start by saying that I live in the Virgin Islands. I saw there listing on auto-trader and they were selling for 2011 Acura RDX. I spoke with Frankie and in the beginning everything was nice and smooth, so I sent my payment for the vehicle which was $18,800. After sending my payment I realized that the vehicle was damaged. I demanded some pictures of the damaged area which was never sent to me so I decided I wanted to cancel the transaction. They never admitted to the damage until after I decided I was not go through with the purchase. It's been over three weeks and I still haven't received my refund.

poetsch21

Mar 25, 2014

I have bought several cars at Acura of Denville and I continue to go back because of the employees. I feel they take care of me and my family and provide exactly service. I highly recommend this dealership.

jackdru

Mar 14, 2014

I cannot recommend highly enough Acura of Denville. I leased an RLX and my salesperson was Chip Wimmershoff and he was great to work with. He made me feel very comfortable which I found rare having visited other dealerships before going to Acura of Denville. Everyone there was very friendly and the the entire process couldn't have gone better. I worked with Mike Fazio (finance manager) and he too was a pleasure to work with. Very knowledgeable and truly took an interest in me to make sure I my needs were taken care of.So if your in the market for an Acura this is the place to buy it. Chip Wimmershoff was terrific and would highly recommend him. If you're shopping around, don't start at Acura of Denville make it your last stop. Its the place to buy your new car from!

Blake44

Feb 15, 2014

I've purchased plenty of vehicles in the past 20 years and I have to say that Acura of Denville is indeed the best experience one can encounter. Gregg was super helpful, informative and patient with us throughout the whole transaction. We were torn between 3 vehicles and he took the time to walk us through each individual car to waive our options. When we narrowed down the vehicle we wanted, the manager, Erik D, spent time to work out the negotiations. A true, knowledgeable and professional leader that definitely caters to the customers needs. We were not sure what to expect when the "boss" came out to finalize the deal but this was totally opposite of what we expected. I have already referred 2 customers to Acura of Denville and will spread the word everywhere to friends, family and coworkers looking for a vehicle. Hands down a great staff and a great vehicle!

jmoct

Feb 12, 2014

Their Internet prices were relatively low... but when I showed up unannounced I found the car in poor condition -- literally rusting on the lot. That would have been fine but they were unwilling to negotiate on the price, making the effective price higher than elsewhere. We wasted each other's time.

anantd1

Feb 7, 2014

I walked into the dealership to buy an 2014 MDX. Unfortunately I go the worst salesman ever and I think the worst one at Acura of Denville "Chip Wimmershoff". He will agree to whatever you say and then at contract signing blindly refuse that he had agreed. Also, his knowledge is absolutely ZERO about the cars and available offers. He simply lied to me about the offers (They had an offer for base models) and he knew I was not interested in the base model, even then he said "I spoke to the manager in accounts" you are covered for a promotional Where as I finally ended up with much higher rate even with excellent credit. Also, throughout the process he never told me that they did not have the car in stock . During the initial contract signing he said to "get the paperwork going and to fix the price, it would help if you pay a small deposit", again I did not have a problem paying the deposit but he upfront lied to me about the reason for the deposit. He needed the deposit to get the car from another dealer. And the worst part he said the car will be here in 24-48 hours...and in reality it took 2 weeks. The first time I followed up after two days he said the weather is bad but we have secured the car, next time --some issue with the other dealer etc etc....Tired of all constant lying, I reached out to the manger(Mike) and went through the process with Frankie Florey(which was a cake walk). Finally got my MDX. I would suggest everybody not to deal with Chip Wimmershoff and instead ask for Frankie.Frankie Florey and Mike mike are the best

Jyra08

Jan 27, 2014

I would highly recommend Acura of Denville. I worked with Steve Victor and Michael Fazio. Steve was extremely knowledgable and answered all my questions without being pushy. Michael worked with me on price and set out options for buying and leasing that were affordable. Buying a car from Acura of Denville was very quick and easy. I would absolutely purchase another car from here.

JimDown

Jan 9, 2014

Nice ambience, well laid out, relaxed atmosphere, no pressure, friendly and professional personnelThe buying experience was amazingly easy, low key and relaxed - best we have ever hadOur sales consultant, Mark Vacca, was extremely knowledgeable, professional and helpful.An extremely easy and positive experience. And we love the car.

YanLiu

Jan 9, 2014

Mark is very professional and friendly. The purchase process is very smooth. He is very paitient, and gives candidate suggestions. Overall, we are happy with the new car and the price.

marge744

Dec 31, 2013

Went looking for a specific pre-owned car. Acura of Denville had the car and made a deal. Everyone was friendly and helpful. Mark Vacca was our sales consultant and was great to work with.

dgoodman

Dec 22, 2013

Phenomenal experience - Frankie was a pro in terms of online sales - blowing away the experiences I had with other Acura dealers. He was very responsive, professional and easy to deal with. I got a great price on the car as well as my trade-in. These guys get the online experience - don't waste your time with other dealers who think online sales is a way to generate leads to bring people into the showroom. Acura of Denville is a classy, well run operation that far exceeded my expectations. I would highly recommend them!

dmdjd

Dec 12, 2013

We purchased a 2014 Acura MDX. The experience was a very pleasant one, handled professionally throughout. We would definitely return in the future for our Acura purchases and recommend this dealership to anyone interested in a pleasant car buying / leasing experience.

Nxbalas

Dec 12, 2013

We leased a 2014 Acura MDX. Dealership was not able to honor the deal made at the time of our agreement due to some systemic issues, they worked for a week on the issue and were able to resolve it while keeping us in loop at all times ( we did have to initiate and show our interest toTo continue first). It's been over a week, my wife is enjoying every bit of the MDX experience. Dealership was also very friendly with staff, good selection of cars and SUV's. although we had to wait with whole family in their dealership couple of hours multiple times, no one complained I. The family as there is WIFI, TV, snaks and comfortable seating in the waiting area. We really enjoyed our overall experience with the dealership and looking forward to continued relationship for our service and next vehicle needs. I highly recommend checking out Acura of Denville before making your decision on the purchase, especially if you have a trade-in as they they did score AAA+ rating from us and others who were in making their deal at that time.

pra06tik

Dec 4, 2013

The selling proposition for this deal was definitely the condition of the vehicle, 2011 Acura MDX with 23xxx miles. Over and above that Eric and Cody have made me and my wife's car buying experience a special one. We were honest with our budget and so he was about his markup. Eric gave special effort to help us in arriving at a mutually agreeable price. Cody was at her effervescent best. She was patient in taking me for test drive for one 2008 model, 2011 model and then 2014 model. She has chosen a path where I could check the suspension, brake, uphill, downhill driving experience with the car. After returning to the dealership, we discussed and my wife wanted a test drive the 2011 model. Cody helped her to understand the vehicle while driving it. We have visited the dealership in couple of days to compare the driving experience of 2011 and 2014 model as I was not fully convinced. It was a day off for Cody. We were surprised to see her in the dealership. She took my wife for a test drive of the 2011 and 2014 model. And then, I have driven the 2011 model again. This time we were convinced. Mike explained us the pros and cons of finance and also the advantage of taking the extended warranty. The day we bought, he has explained the documentation and answered all our queries. Finally at the time of the delivery Cody and another person helped us in setting the Bluetooth with our phone. Eric took care of the small scratches and done the buffing free of cost. Additionally even though the car has passed the certified car inspection, he surprised us by changing the tires with almost new Michelin tires on the day of the delivery. We are extremely satisfied with the dealership and will recommend it to everyone if they are convinced with Acura vehicles.

Unhappy customer

Dec 2, 2013

I purchased an SUV it was already making a noise. I was reassured it would be fixed. Called the next day and left a voicemail no one ever got back to me. Went back twice after that and finally got an appointment, they fixed the problem but they couldn't fix my expectations. I feel they did a sale and got their commission and were the least concerned about the customer. As days passed I started to feel insecure about the purchase and no longer wanted it. Eric the manager in charge said there was nothing he could do. He basically made me feel like they did us a favor because we traded in our car and it had " more problems" then our " belt" issue. If a dealer is selling a car even if it's a used ones they should make sure everything is fixed before they start checking off the list that everything is " perfect" and checked. So now I'm stuck with a vehicle that I'm not satisfied with and hope this is a money pit. All I asked for was to see if I could get another car being it was less than a week. But unfortunately I was screwed. Please do your research before purchasing a car with them at the end there all about the sale and not the customer. But I'm going to figure what else I can do because I'm so disappointed with the way they handled this situation.

Yes1

Dec 2, 2013

My husband and I went in for a trade in. Everything went pretty smooth the salesman Peter was cordial along with Michael they reassured us we were to a great trade and getting a "good" vehicle. After the test drive we were pretty much pleased so we began signing papers. We asked for the carfax and the vehicle had been hit. Nothing major was what they told us. Even though i started doubting the transaction i trusted this was the right purchase. Once they gave us the vehicle we heard a noise. My husband let the sales guy know and he said it could just be due to the car being parked and the cold weather. My husband and I weren't to happy but we trusted them and said to give them 2 days and if we had any issues to bring the car back. The next day the noise grew a bit louder so i called first thing in the morning and left Peter a voicemail. No one ever returned my call. This was exactly the next day after the purchase. My husband and I gave it another day, and went back Wednesday and asked for Peter who wasn't there and scheduled an appointment for the car to be serviced. I then received an email to rate the dealership and their customer service from Michael Fazio. The noise grew louder and now it wasn't just when the car was parked it was doing it the whole time i drove the car. It was very disappointing to know that i just purchased a car that i was already having issues with and no one had the decency to return my call!! My husband went back in on Friday (this is 3 days after the purchase), and spoke with Eric who said it was just the "belt" nothing big to worry about. He took our car into the garage and sprayed something on the belt, the noise stopped for about 5 min when we drove off it began again. Of course we had heard this for the third time, so if it wasn't that "big" the correct thing to do was to fix the problem in order to have a content customer. Well it didn't pan out that way, the weekend passed and my husband and I decided we no longer wanted the vehicle we were very disappointed in the way we were treated. Sunday i emailed Michael Fazio and also no response. It seems once a sale is done the customer no longer matters. Regardless of all the back and forth I was told i couldn't return the car in exchange for another one. Although the so called "belt" was fixed I just feel insecure and unsafe about the car. Now were stuck with a car for the next few years and there's nothing they can do about it. If someone comes across my post please be careful when searching for a car especially here. I would NOT RECOMMEND THIS TO ANYONE!!! AWFUL EXPERIENCE!!!! I can save you the headache. I will be sure to spread the word.

Shelby662

Nov 30, 2013

After being contacted by the VP of the dealership, I decided to go back to this dealership and see if my initial experience (being ignored) was just a fluke. I can say it was. Frankie (one of the sales professionals) was very helpful and worked hard to accommodate my desire to purchase a 2014 TL. There was no pressure at all and Frankie took the time to answer all my questions and provide options that were actually cheaper than what I was looking for. I came ready to buy a car that night, but alas their used car guy (in my opinion) was significantly undervaluing my trade. Although I did not buy, the overall experience was good. Just make sure you know the value of your car before negotiating! May consider purchasing from them in the future.

gazda

Nov 24, 2013

everything was great from start to finish,everyone was very helpfull,the showroom was very nice,the price was very good,and the salesperson was also very good

giancarlop

Nov 20, 2013

Searched online and the best offer, most courteous, non-BS, quickest response was from Acura of denville.I purchased a TL ten years ago, thought the service was good but this new team far surpassed it!First time in over 30 years of having to "negotiate" with dealers that I felt like a buddy was actually helping!their price for the new MDX was the most competitive but what I also liked was how they treated my trade in which can be a painful experience.Frank did a great job dealing with the online process, Mark took over when I arrived and never "served" any of the customary dealer "bs", Michael (manager) never hid from behind his desk as I'm accustomed to.I just don't see how or why I would purchase another Acura from anyone else! more than happy to serve as a referral to this team!

jets2brazil

Nov 19, 2013

The whole team I met and dealt with at Acura of Denville were amazing. A friend recommended I check them out for a used car. They did not have a huge selection but what they has was quality and great customer service. Mark is who I mostly dealt with and he made me feel comfortable and walked me through the whole process. Not having financed a car in a long time it was great to have him there. Eric and Mike walked me through the financing process, got me a great deal on the loan, and were there to answer all my questions. Dana the service person let me know all things a used car has to have passed and such to be able to be sold. Would I reccomend Acura of Denville to buy a new or used car? Absolutely, a big yes. Thanks guys for everything.

5868

Nov 19, 2013

I purchased a car on October 17th and have yet to receive my registration. The car has been un-drivable since November 5th. I was lied to by the finance manager Mike, telling me the car was register so keep driving it. And Eric the used car sales manage could not have been ruder. I would never buy a car from these guys again and would strongly recommend you not to due business with them. They are what you think of when it comes to the reason car dealers get a bad name. They would do anything for a sale.

FINCHLER

Nov 14, 2013

We purchased a 2014 Acura RDX from Acura of Denville in November 2013. We dealt with Chip Wimmershoff throughout the transaction. I would highly recommend contacting Chip and going through Acura of Denville. It was a very relaxed and pleasant buying experience. Chip made sure we knew everything we needed to know about the vehicle and insisted that we test drive the car to make sure it was what we wanted. The negotiation process was smooth. He genuinely cared that we purchased the right car without trying to oversell us on vehicles or options we did not need. All in all, it was a very pleasant experience. I would not hesitate to recommend a family member or friend to Chip or to Acura of Denville.

mann68

Nov 12, 2013

Mike,Micheal and Frankie were great from the moment I entered the door at Acura of Denville.They were very professional and friendly it was a pleasure working with you guys I love my acura mdx.

Stargirl75

Oct 28, 2013

Fantastic car buying experience! Mark was so patient and down to earth, and his knowledge about the MDX we bought was thorough. We felt like they were direct and "real", and made our experience enjoyable and exciting...as it should be! A great bunch of guys. Thank you Mark and Michael!!

robertgriffin

Oct 25, 2013

Steve Victor was very experienced. He helped me make decisions without getting in my face, but without just sitting there. This is my third Acura lease. I am equally satisfied with their service. Bob Griffin

cja007

Oct 25, 2013

This was the best car buying experience...starting with Gregg!! Everyone was wonderful.I love my MDX and would buy again from this dealership.Great!

mulathomas

Oct 11, 2013

The experience we had at Acura Denville was great. The facility was very well kep and the staff was very preofessional and attentive. I would recommend this dealership to anyone who wants courteous and friendly service.

calega

Oct 7, 2013

Steve greeted my wife and I as we entered the showroom. He took his time and described the features of the vehicles we were interested in. Neither of us felt pressured at any time. He allowed us to test drive the vehicles we were interested in and left the decision of which vehicle we preferred up to us, even after the initial price we were offered was not in line with our expectations. Steve patiently worked with us in an attempt to reach a compromise on the price and he succeeded.

h4guzman

Oct 4, 2013

The sales representative was very patient. Provided us with details about the suv we were looking for and provided us with a good deal. Thank you

infamous1975

Oct 2, 2013

The staff was knowledgeable and offered excellent customer service during my purchase! I will definitely be back in the future for my next Acura vehicle!

Celticmom

Sep 30, 2013

I hate to buy a car, but when I walked into the showroom I was promptly greeted by Steve Victor. After telling him I was interested in the RDX and MDX he explained eac h car in detail. He was very knowledgeable and after test driving both cars, I decided to get the MDX. The process was very smooth, Steve was very professional and "not pushy" which is so important when making a large purchase. I looked at 5 other vehicles but choose the MDX for its style and my positive experience at this dealership .

Harivadan

Sep 20, 2013

Frankie was very personable, reasonable, honest and easy to deal with. I was getting rid of an older Infiniti I 30 and knew I liked RDX vehicle. He provided us with a fair price.

Acura21

Sep 19, 2013

Frankie was top notch in getting me a great vehicle for an even better price. Professional service and a great overall experience. Highly recommend Frankie and this dealership

Joancho

Sep 6, 2013

Working with Steve to purchase a new car was the most hassle free car buying experience I have ever had. He was friendly, helpful and treated us with respect. He took the time to help us with all the techie gizmos in the RDX. We are very technology challenged. Steve was very patient. To sum it all up in a few words... Steve delivers customer happiness!

Hershiskool

Sep 5, 2013

The staff was rude, taking a phone call and filling out a form as my wife and I sat and watched. I signaled him more then one time to stop the call and continue with us. He didnt. I made thee calls to the dealership to two salespeople. None were returned. I asked a salesman if he can give me a better price then his first offer. He came back with a higher price. This baffled me My title was not with me., I had to get a duplicate, spending a very very small amount of money. For a sale of this size I would think the cost would be absorbed by the dealership.Famalierizing me with the features, some were explained, many were not.

rumsuku

Sep 4, 2013

Steve was very personable and easy to deal with. I was getting rid of an older MDX and knew I liked the vehicle. He provided us with a fair price.

cotlaw

Sep 4, 2013

This is the THIRD Acura RDX I have leased from Acura of Denville. The service department is wonderful. The people there are friendly, and get you in-and-out quickly. You also get an appointment right away. The sales people I have dealt with know their stuff, are honest, and never pushy. This time, I had Frankie Florey. He was the best salesperson I have encountered in 40 years of driving and buying/leasing vehicles. (Thanks again, Frankie). Also, I never had issues with my first two RDX's. I only had to bring them in for normal service.

Seretis

Sep 4, 2013

It was a pleasure buying a new Acura MDX from Tom! He was very easy to work with and didn't hassle us with phone calls every day.

meck10

Sep 3, 2013

I usually detest the experience of leasing a new car and negotiating with sales people but Acura of Denville made the experience surprisingly pleasant. From the second I walked in it was a very smooth and stress free experience. Peter Spiro, our sales associate, was very helpful, accommodating and pleasant to deal with. Pete was not push at all - which is a huge plus! He was very knowledgable about the car, and helpful working out what I felt was a very fair and resonable quote. Before my husband went in to test drive the car and follow up on the deal, Acura of Denville posted a Summer White Out Sale online and when he went in, he didn't even have to bring it up, Pete informed my husband right away of the new (lower) price and worked off that instead of the origional quote. We feel we were treated very fairly with respect and didn't have to nickel and dime to get a reasonable price (even before the White Out Sale). The finance department (Michael Fazio) was also very easy and pleasant to work with. My husband and I had a really great experience leasing our new Acura and we will be very happy to to return to Acura of Denville (especially to Pete) for future car purchases because of the quality of customer service (not to mention we love the car). We are very pleased with our experinece there so far and would definitely recommend this dealership.

TedDz

Aug 24, 2013

Very easy purchase. I received a price over the internet that was way below the list or list plus junk I didn't need price at other dealerships in the area. Steve Victor was professional and accommodating. Final handoff was quick and easy Michael Fazio expedited financing and got me a better than Honda Finance rate. Car is an MDX advance and I'm loving it.

deekayhoyt

Aug 23, 2013

Steve in Sales was terrific. Easy to deal with, very knowledgeable about the product and inventory, honest, straightforward and dedicated to support a sale. The only problem I had was with the Business/ Finance function. My check was from a recently merged bank and the Dealership bank, Valley National refused to process the check. My bank assured me that the check would clear but even after multiple phone calls I was made to obtain a Cashiers check. This process lost me 2 half days and cancelled appointments which in my view was not necessary. I was told that the Dealership Owner would not process my check based on their bank position. Without this negative experience I would rate the Dealership at 5 stars.

rnajjar

Aug 22, 2013

This is my 4th car from this dealership over the past 10 years. They are great to work with and made the car purchasing experience a pleasant one. Negotiations were straight forward and they jumped through hoops to get me going because I told them I wanted to take delivery within the hour.I've been servicing my cars here for 10 years and have never had a problem. They do a great job at flagging issues but never try to push unnecessary services

JSoccer

Aug 18, 2013

From beginning to end, this was a great experience. The dealership and each person I worked with was a class act.I would buy from them again.

Maria1002198322

Aug 16, 2013

The entire process was pain free from beginning to end. There was no pressure and I felt very at ease. Great service and very fast process. Would highly recommend this dealer.

namusap

Aug 14, 2013

My first contact was with Mary Beth who was very helpful and since I was looking for the New 2014 MDX and very few models were available we went back and forth many times and every time (including weekend) I got an respond within a very short time. I spoke with a lot of different dealership, but was not able to but the car since no one had the color/model/package I was looking for in stock. Last Friday I got a call from Mary and she said they have the car in stock and told me to come in. I had to leave work early, since I could not wait and when I got to the dealership Mary introduce me to Tom Holland. I had already test driven the car, so I gave him my lowest quote and within 10 min he got offered me the same price. Tom knew everything about the car and took the time to show my wife how everything works and helped her connect her phone. All I have to say is they are fantastic, you will not regret getting your car here!!!

maggiden

Aug 11, 2013

The car buying experience was great at this dealership. Everyone was friendly and nothing extra was pushed. I probably could have gotten the car cheaper but didn't want the hassle that I was getting from other dealerships.

lori.otto

Aug 10, 2013

This was our 3rd new vehicle transaction at Acura of Denville over the past 9 years. Always a relaxing experience and a competitive price. Exceptional customer service.

micro1

Aug 6, 2013

Dealing with Steve Victor and the dealership was a very pleasant experience for both my wife and myself. The price was competitive. Both Steve and Mike Fazio were very helpful through the delivery process. The car was delivered exactly as ordered without issue. I would definitely recommend them to anyone interested in an Acura.

Bob Suprick

Aug 1, 2013

Very kind people it was worth the two hour trip!!! The employees really made me feel at easy and took care of me, especially since I was on a time crunch

smckin1

Jul 30, 2013

Sales people are friendly, respectful and don't pressure you into a purchase. Prices are more than fair. Probably the best car buying experience we have ever had. Highly recommend this dealership. A plus... they support Autism Speaks!

scoop123

Jul 28, 2013

I initially contacted a number of dealerships, but not only was Acura of Denville the nearest to me (and therefore the first one I visited) but they had given the best price on the car I wanted to buy. The salesman, Steve Victor, was helpful and knowledgable and a pleasure to deal with when I made the purchase. When I returned a few days later to pick up the vehicle, the extras I had ordered had not been installed. All places make mistakes, but it is how those mistakes are handled that is important. Needless to say, not only were they incredibly apologetic (I was even contacted by the VP, Steven Lustig) but they went out of there way to rectify the mistake and make sure I was completely happy.Despite the misstep, I wouldn't hesitate to recommend the dealership to anyone in the market for an Acura.

mjkurek577

Jul 27, 2013

We've found Acura of Denville provides a comfortable atmosphere to shop for and buy a car. With the purchase of our second car at Acura of Denville we were again pleased by how we were treated, especially by Gregg Schneider.Gregg and others at Acura of Denville listened to our needs and understood that we did our homework and knew much about the product that we wanted. Our conversations were frank and to the point. No sales talk. Acura of Denville present a price with no negotiation that we knew would be hard to match elsewhere and experiencing the top-shelf service that we have received from buying our first car we knew we couldn't could wrong purchasing another car from Aura of Denville.

Joeser123

Jul 27, 2013

I went to several dealerships in the area to price out a buy or a lease for Acura TL. There was only one dealership " Acura of Denville " that truely gave me a great deal. I have bought and lease several cars in my life and I feel that this buying process was the simplest. Also, the employees were exceptional and Knowledgeable. They were very helpful with price options and were not pushy. I definitely recommend Acura of Denville because they were honest and made my buying experience enjoyment.

shannadriber

Jul 26, 2013

This is the second time that I have purchased a car at Acura of Denville with Steve Victor and both times were wonderful. Steve is one of the nicest car dealers you will ever work with. This most recent purchase gave me the chance to met the new sales manager who was helpful and work with a great finance manage who made the process so simple. Both times I went to Acura first with other cars in mind and that was my only stop in car shopping. This time they worked with me to get the price per month that I needed and get me the car in the color that I wanted. Overall the whole expirence was so easy and the end results were great. I am now driving the car I wanted, in the color I wanted and the monthly price is where I needed it to be. If another Acura is in my furture I will be sure my first stop again is with Steve. He makes car shopping easy and painless, he is helpful and he makes you feel as if he will do just about anything in his power to make you happy.

DaveP13

Jul 25, 2013

Steve and staff were very respectful of our time, especially since we had our young kids with us. Traded a car in and purchased two cars. Fair prices on the trade in and new cars. No games, pleasant experience. Wouldn't go anywhere else.

shell2j

Jul 25, 2013

My experience with Acura of Denville was a very pleasant one. The sales personnel were not pushy or overbearing and allowed us to leisurely look for vehicles. Once we wanted and needed information, they were very helpful and informative. I would definitely recommend this dealership to anyone looking for a vehicle.

thewilliamschesternj

Jul 21, 2013

My second Acura from this dealership. One new, the other certified. Very easy and fair on price on both 'new cars' and on my used care trade in. Very little pressure.

lcanny

Jul 21, 2013

Our salesperson, Steve Victor, was very knowledgeable, gave us a great price and was very helpful in helping us choose the colors and options we wanted on our new 2014 RDX. He gave us a no-pressure sales experience, which we appreciated. We would recommend him highly.

ChristineLi

Jul 16, 2013

As this was the first time we had purchased a pre-owned car, we were a bit apprehensive. Tom Holland was helpful, informative and professional; what we most appreciated was that he was not pushy and gave us ample time and information to help us choose a pre-owned car that we were comfortable with.

ppreetham

Jul 15, 2013

Great sale people who are considerate for your time and money... The staff is very friendly. They gave good price for my trade off. Gave great deal on my new TL. I would highly recommend this dealer

scecala

Jul 11, 2013

Acura of Denville was able to beat my best price and even obtain a manual transmission, which is very limited and typically priced not as low as automatics. Great job!

sscheibs

Jul 10, 2013

We purchased a new car from Acura of Denville via Sales Consultant Peter Spiro. Our experience with this dealership - and Sales Consultant - was outstanding. We were treated with courtesy, respect, kindness, and honesty from the moment we walked in the door until the moment our new plates were put on. Our interactions with everyone at this dealership (Mr. Spiro and also Business Manager Michael Fazio) were phenomenal. We are extremely happy with our new Acura and feel that the purchase price was fair to both us and them. Acura of Denville will be the first, and possibly only, dealership we visit when in the market for a new car . . . hopefully not for many, many years!

Debnardo

Jul 7, 2013

This is my 4th Acura lease from Steve Victor. Steve and the rest of the sales team have always been professional, courteous, knowledgable and friendly making the whole experience a positive one. I highly recommend Steve Victor at Denville Acura. I am enjoying my new RDX! Thank you!!!

wmbatkay

Jul 6, 2013

From first encounter with used vehicle sales manager to final visit to have plates put on, I was treated like a valued customer, even though this was my first visit to this dealer. They were upfront about everything about the vehicle, and went the "extra-mile" to get me financing so that I could leave with my truck that same day. Although five years old, the truck looked like it had just some off the assembly line. The dealer had even had new tires installed and insisted on having me come back to get repaired and painted, at their expense, two TINY flaws in the rear bumper and front fender. The only small complaint I have is that the dealer never called to let me know that the new license plates had arrived, so I wound up driving illegally for about a week.

rmric2

Jul 6, 2013

went for a tour on the 2014 acura mdx end trading my 2009 honda pilot for it they gave me a great fair deal,,it fast quick and got aprove quick,very friendly stuff i would recomend this dealer too people,for new or used

aamonterosa

Jul 6, 2013

The customer service was great! I needed a car fast and they helped me get everything done as soon as possible as well as a great deal!

Wolfedb

Jun 28, 2013

Second time we have leased a car from Acura of Denville through Frankie. Great experience again overall. The car is great and we are excited to now be a two-Acura household.

anthonyg1

Jun 27, 2013

I've been looking for a used car for about 2-3 months, and i saw an 07 A4 on there website. I decided to call and the dealership was very helpful and easy to work with. we negotiated a price and they gave me a price no dealership could go near. They are an extremely strait forward and professional dealership. When i went in to purchase my car it took only a half hour and i was out with my car. By far the best dealership I've been to i would strongly recommend this dealership to anyone looking for a used car or a new Acura, you will not be disappointed !

Dissy

Jun 22, 2013

I met w/Frank Florey to get an idea of how much my 2006 Acura RL would be worth on a trade in.Frank was thorough, honest, friendly, and made me feel completely at ease.He made everything from the initial visit to my driving off the lot with a new Acura so painless, and easy.He explained everything from financing, to the car, to the warranties available.I would highly recommend Acura of Denville and in particular, Frank Florey.

MiniANDRanjithChandra

Jun 21, 2013

I got a pretty competitive internet quote for a TL from this dealership and down payment was through the trade in of my Old 2006 Honda Accord. Right from when my wife and I entered the dealership to driving off our new Acura TL, the whole team comprising of Steve Victor, Mary-Beth and later Mike from finance made us feel very comfortable and were very transparent in the complete process. Compared to my prior experiences in other brand dealerships, these professionals were transparent down to the last detail on the pricing, add-ons like insurance options, recommendations etc. They clearly took time to understand what will make it a good deal from our standpoint and were willing to work towards it. Also, they provided very competitive financing options at 0.9% APR for 36 months. They also stayed past closing hours to close out the paperwork, prepping the car(not sure who from service did the job, but it was very well done) etc.There were also a couple of follow-up actions required on the accessories. Steve made it a point to check on our schedules and secure an earliest appointment to get this done. Very good experience and will highly recommend this dealership!

MHP26

Jun 20, 2013

Best experience at a car dealer. Based on my old dealer I was ready to dump Acura for another name plate. Decided to give them one more chance and this dealer kept me in the franchise. Very informative, willing to work with me, not pushy, and in the end it was a win-win situation. I am enjoying my new RDX and will definitely take it back to Acura of Denville for service.

ziglipski

Jun 15, 2013

We arrived at the dealership after a long trip from PA with two little kids. We were ready to purchase the car. We dealt with Frankie over the phone and negotiated pretty nice deal on a advertised FACTORY CERTIFIED 2011 Acura MDX. Frank was nothing but great, not pushy and very professional. However, we found the car to have painted back bumper, broken tail light and making horrible thumping noise when breaking. Driving wheel was also shaking during breaking . Breaks? Rotors? Tires? who know!?, the point is....this is not what we would expect from the CERTIFIED car. What kinda a poor certification process is this? It should be 150 point inspection and to find such a obvious issues with the car is UNACCEPTABLE. We were offered the possibility to come back if the noise does not stop in couple of days, we live 1.5 hrs away) also the new tail light...we left with a very bad taste in our mouths and drove back home with no car.

Laurreed

Jun 15, 2013

Acura of Denville provided by far the most pleasant experience I have ever had shopping for a new car. They were very helpful, but not at all pushy. Frankie answered every question I had regarding new and pre owned models. I ended up getting a great deal on a 2014 RDX. I would recommend this dealer to EVERYONE!

mf4155

Jun 13, 2013

Steve Victor was delightful to work with throughout. He was able to sense my needs and was not pushy. He made excellent recommendations appropriate to my needs. He was knowledgeable and helpful and I would highly recommend him and his dealership. I had a much less desireable experience at an acura dealer much closer to my home. I will most likely travel the extra distance if and when I need service.

kimsky

Jun 11, 2013

I have been a customer of Acura of Denville for years. Why do I keep going back? Fantastic customer service, great prices, friendly staff and an overall great experience. I don't live that close (45 minutes), but I won't go anywhere else when it's time to get a new car. Russ in sales was extrememly helpful, courteous, answered every question that I had and was on top of every detail. I recommend this dealer to all of my friends and will continue to do so!

mlaufang

Jun 11, 2013

Frankie really maks the purchase of a car very easy. He is very knowlegable and helpful even after I got my car. I had a good experience with this dealer.

jessica1206

Jun 6, 2013

I had a great experience working with Acura of Denville, I am glad I decided to purchase my new Acura there and not at another dealership. Steve went above and beyond to give me a great deal on my car and to work with me to give me all the details I wanted. He continued to follow up to make sure I was happy with everything and that it met my expectations.

Accord222

May 30, 2013

Our experience with Acura and more specifically Peter Spiro was nothing short of stellar. He is not only knowdlegable, friendly and non-pressuring, he made the whole buying experience easy from A to Z. He answered all questions accurately and was totally honest with us. We would never hesitate to go back to him and Acura again, and would highly recommend them to all our friends and family. Our kudos to this outstanding, professional and truly wonderful auto dealership. YOU ARE THE BEST!!!

Brianhannigan108

May 29, 2013

I went to Acura of Denville, New Jersey on a rainy day 5/28/13 only to look at cars, I had no intention of buying one. Steve Victor is the salesman I dealt with there, he had a great attitude, was very knowledgeable about the Acura RDX SH AWD, there was no question I asked he could not answer, he even gave me and umbrella. I am a tough customer never even thought of purchasing and Acura, and that night drove home with one the deal was smooth and easy. I highly recommend Acura of Denville, New Jersey and if you are looking to purchase a car ask to see Steve Victor. I don't ever recommend anything or anybody, but this place was great, the whole staff was great. Acura of Denville made it easy to purchase a car, I never had that before and never had a reason to write a review until now. I am now a fan of Acura, and will make all my purchases from Acura of Denville and only deal with Steve Victor. Brian Hannigan.

VickyN

May 29, 2013

Frank was very friendly and knowledgeable from the first test drive, and made himself available on my schedule. There was no pushy salesmanship, I got the price I wanted to pay for the car, and they gave me a very good financing deal. I would definitely recommend Frank and Denville Acura.

sgoryeb123

May 24, 2013

Made the entire experience easy and educational. Steve was great and made me and my father feel very comfortable and in great hands. I definitely recommend this dealership!

Tedescoch

May 20, 2013

Really pleased with the service, honesty, and friendliness shown at Acura of Denville and specifically Steve Victor in Sales and Mike Fazio in Finance. They helped me secure the car I wanted at a very fair price without the need for a lot of back and forth. I visited one other Acura dealership and an Audi dealership in the area..and the Acura dealership was a completely different experience, soafter deciding on the MDX, I went back to Steve at Acura of Denville. Great service! I'll be back again.

marqui777

May 19, 2013

I visited 3 other dealerships in the same area on the same day while doing my new vehicle research and I can say without a doubt that Mr. Victor at Acura of Denville gave me the best shopping experience. I never felt pressured or bullied and the overall smoothness of the sale was unlike anything I have ever experienced at any other dealership I have ever been through. I really appreceate the kindness shown to me and the ease of the enitre car buying experience provided to me by Mr. Victor. Thank You!!!Cindy Reilly

plwall

May 18, 2013

Our lease was coming up on an Nissan and it was time to look for a new vehicle. Family members have had great experience with Acura in the past so we decided to see what was available. We came in only to look but ended up buying a car. Steve was pleasant, direct and honest. It was not a hard sell. We had walked out of a different dealership the week before because of the negotiation games they were playing. The car an Acura TSX speaks for itself. I would definitely recommend Steve and the dealership.

porsche2285

May 14, 2013

I recently bought a 2013 Acura which was a smooth process but when I went to renew my registration (had it transferred from last car) that is when all of the problems began. I received my paperwork for renewing the paperwork from the DMV and I was being charged double of what it should have been. Upon further investigating with the DMV it turns out Acura of Denville (Jackie) filed my paperwork wrong and put down the wrong weight class on the title. The DMV advised me to call Acura of Denville to have this sorted out due to financing the car and not having a copy of the title. I called and spoke with Michael in finance who was very unhelpful and claimed he had no idea what to do but would forward over all of my information and have Jackie call me back to sort out this situation. After several days of not hearing back from Jackie i called and left 2 voicemail's on her extension. Still no call back after a week so I called and asked for the General Manager (Steve) and left a voicemail. AGAIN no call back from him either. I tried calling again and spoke with Frankie (salesman) this time who promised to help me out and call me back as soon as he had an answer on what to do. AGAIN never received a call back..... I WILL NEVER BUY A CAR OR REFER ANYONE TO THIS DEALERSHIP EVER AGAIN. THEY DO NOT CARE ABOUT YOU AFTER THE PURCHASE.

AcuraLove

May 13, 2013

Mike Ziobro was exceptionally professional and helpful. He was amiable, polite and patient. He went out of his way to give us the lowest fair price possible. Mike was attentive and very knowledgeable about the vehicle. We did not feel pushed or pressured into anything. My wife and I couldn't have asked for a better, more relaxed and enjoyable buying experience. Mike Ziobro was a pleasure to work with. We would definitely recommend him and this dealership to anyone who wants to buy a car. ~ Marina & Oleg

pabbryan

May 10, 2013

I wasn't planning on buying a new car though after speaking with the salesman I was convinced now was a great time to buy and it was. Im very happy with the purchase and hold this dealership in high regards.

Preubens

May 7, 2013

Steve Victor is terrific. bright, amiable, very good and patient at explaining details to us. No pressure to buy whatsoever and he went out of his way once we decided what we wanted (a rare Acura station wagon), to secure one in the best color choice available from a dealer in Westchester. And he put effort into lowering the price as much as possible. couldn't ask for a better experience in buying a car, and feeling informed about it, and I would definitely go back.The reason I didn't put "5" for friendliness, above, is that until we met with Steve, it felt like the other salespeople were indifferent. In fact, I thought of leaving. Thank goodness we didn't. Steve's friendliness is OUTSTANDING, on the other hand. Look for him if you can, if going there.We asked about trading in our old car, an old but low-mileage car in excellent shape. We felt the price offered was low and are trying to sell it on our own. This is why I put a "good" rating (4) on the price above. I don't believe the trade-in price was up to Steve.But as far as the price for the Acura we bought I would put a "5"RATING for STEVE is definitely a "5"!!Sorry not to be able to rate the overall dealership the same, but still an excellent place I'd recommend to anyone.

MCD1317

May 7, 2013

I needed to purchase a new car and went to the dealership with a very specific car in mind. I was greeted right away by Frankie who was friendly and ready to help. He showed me the exact car I was looking for, let me take it for a test drive and answered all my questions. Over the years I have bought several cars and I can honestly say I usually dread the experience because it's usually a very long back and forth process with pushy sales associates who always have to "talk to their managers" and never meet your price only for me to end up leaving with a call back a week later saying they will "accept my price". Buying a car is usually a big game and a hassle that I try to avoid. This experience with completly opposite of any of the ones I have experienced in the past. Frankie didn't play the game. He was honest and forthcoming and not pushy. He offered me a very fair price for the car I traded in and when I declined the extended warranity I only had to say no to him once and that was it. He made the overall experince relaxing and enjoyable, and it was a pleaseure to work with him. I would recommend him to anyone who wants to buy a car.

caretsky

May 5, 2013

We are very pleased with our beautiful new Acura RDX, and extremely pleased with the person who sold it to us, Steve Victor. My husband and I were in the market for a new SUV and over the span of a month or so we went to a number of dealerships just to look. We looked at Volvos, BMWs, Lexus, Mercedes Benz, Jeeps, etc., but nothing really grabbed us. On the way to a movie on a Saturday night, I suggested that we stop at Acura of Denville. It was just a few minutes before the dealership closed, but we were just looking and had no intention of speaking to a salesperson. I approached the showroom and Steve Victor met me at the door. The dealership was closing, but he invited me in. He motioned for my husband to come in and asked if we wanted to go out for a test drive; we said okay. Before we left, Steve gave us very competitive pricing for both the 2013 and 2014 models and said he would call me on Monday. When he called he was very polite, not at all condescending, and we came to a fair price that my husband was very pleased with. We told him we wanted the Black Acura with parchment interior. We arranged to finalize the sale and pick up the car on the last day of April, which was also the last day of a special promotion they were having. At the last minute, I changed my mind about the color. I went out to the dealership and Steve walked me around and showed me the color choices on the lot. He also searched the internet to find other color combinations that he could have transferred over from other dealerships, even though with a transfer Acura of Denville could not have made the sale before the end of the month. But Steve Victor is more concerned about pleasing his customers. In the end we picked up our new White Acura at the end of the day (from the lot) and he went over all the features of the car, including setting up the bluetooth for our cell phones. My husband and I could not be happier with our experience with Steve Victor and Acura of Denville... and we love our new Acura RDX!

pdbuyer

May 3, 2013

Steve was a pleasure to deal with, he is experienced and I found him to be very easy to work with. The experience was much better than I have had at any other car purchase.

tomgibbo821

May 1, 2013

This is my fourth Acura from Acura of Denville ... Always a positive, low pressure experience. Steve Victor is a true pro - If you're thinking of buying or leasing any vehicle - make sure you visit this location ... You will not be disappointedTom Gibbons

IgorNY

Apr 28, 2013

I went through 4 Acura dealerships before getting to Acura of Denville and I truly regret the time that I wasted at the other 4. I traveled from Staten Island, NY to Denville thinking that this is just another average dealership in a line of many. But, I was SO WRONG. At Acura of Denville I had an incredible car-buying experience and let me say this is not my first time buying or leasing a brand-new vehicle. This was by far my best overall experience. In my mind, this is exactly how the car business should be operated. I was fortunate enough to meet Peter Spiro. He was very attentive and very knowledgeable about the vehicle. I did not feel pushed or manipulated into anything. I got an amazing deal on both, my new vehicle and trade-in. It felt that Peter would go an extra mile to insure a total customer satisfaction and I wasnt an easy customer with my trade-in and many accessories I was planning to purchase. I could say exactly the same thing about Michael Fazio, the Business Manager. He was very attentive to detail, informative and upfront. I would definitely recommend this dealership and Peter in particular as a sales person to anyone. I have purchased many cars from many dealers and I had the best experience at the Acura of Denville. Everyone gave me exceptional service, from the Salesperson to the business manager, and service department. Everyone was very friendly, helpful, and they made my buying experience very smooth. Acura of Denville won me as a customer.

bozenaeck

Apr 24, 2013

Dealership is easy to do business with, staff is friendly and patient, premisses are clean. There are is no pressure applied to purchase anything. Services department is knowledgeable; it is easy to get appointments for service.

Kusterer

Apr 21, 2013

The entire staff we interfaced with were very: professional, knowledgable, helpful and friendly. Overall a great car buying experience. Thank you for making this a painless experience and for reviewing and answering all of our questions covering all details.

Felixdiaz

Apr 18, 2013

Frank Florey walked us throughout our entire visit and purchase. We have never had such great customer service. He even came on his day off to deliver us the car. Mike from finance help us a great deal to achieve our set payment goals. We worked hard to find us the best rate and payment plans. At no time did I feel pressured, in fact I felt like part of their family. I thank Acura of Denville and their staff for this great experience. I have been to many dealerships in my life and this one has been the best. I recommend Frank and his crew to all my fellow police officers, family and friends

preservatn

Apr 17, 2013

This dealer, and salesman, exceeds expectations; I have purchased Acuras from Steve Victor before and keep coming back because there is never a point of contention. For example, they honored the BJ's Wholesale Club Auto Buying Program price, even though they do not participate in the program. You are treated with respect, and never talked down to, with suggestions and recommendations made in your favor. While a sales manager myself (in another industry) I have a sense of when manipulation is employed and it never happens here. An outstanding experience, which has repeated itself four times with both Steve Victor and Acura of Denville.

jimmyv4891

Apr 15, 2013

My 3rd consecutive lease with Acura of Denville. None of the car buying quibbling! Unused mileage carried over! Pete's the best!They make it hard not to be a repeat customer.

marion39

Apr 14, 2013

The experience we enjoyed at Acura of Denville is probably the highlight of our car purchasing history over the years. (First new car-Chevy 1957 convertible. That should give you an idea of our car buying knowledge) Both Mary Beth and Steve Victor handled the transaction from a Thursday phone call to the culmanation of the purchase and delivery, just two days hence. The trade-in value was very fair, the purchase price within our budget and expectations and we found there was absolutely no pressure to decide, as is normal with most dealerships. We found the car we liked within their huge inventory, all the paperwork was prepared by the business manager relatively quickly and we were escorted to the new vehicle for a thorough tutorial on the many features and operating controls that we may have been unfamiliar with. If you're out to purchase or lease, visit one other dealership first and I guarantee you'll wind up a satified customer at Denville Acura. Marion K.

rghost

Apr 13, 2013

Been leasing for over 20 years. 1st time it didn't feel like I'd been to the dentist. Mike Ziobro was a Pro & gentlemen

doriancor

Apr 11, 2013

I knew the car I wanted but wasn't sure which dealer would be best. Convenient, great price, great service and communication and no "hard" upselling. A very pleasant buying experience.

Acura316

Apr 9, 2013

I received excellent service from the salesman, sales manager and business manager at the dealership. The sales department was vewry friendly throughtout the process. I highly recommend them. Thanks

robburrows

Apr 7, 2013

Very helpful staff. Buying a car was a pleasure - no pressure, no making you waiting ages to get decisions, no walking off with your keys and not returning them.Pricing on new car and trade in was very fair.

raj1226

Apr 4, 2013

I purchased a 2013 MDX TechMary Beth was very clear on the pricing ahead of me going into the dealership - upon arriving, she was very attentive and friendly. Kevin (the salesman) made the delivery process very smooth. Excellent people & atmosphere . I haven't experience the parts & service departmens yet. Even though it's far from my home, considering the atmosphere, I will definitely go to do service maintenance and will recommend this dealership to my friends and family...

fesnj2

Apr 3, 2013

Attention, courtesy and over all experience at this dealership is truly excellentI have absolutely no negatives in describing our experience at Acura of Denville

anirudh85

Apr 1, 2013

I was with them to buy the Acura RDX. It was a pleasant and a very smooth buying experience with Acura of Denville. They gave us the best quote for the car. All I had to do is just walk in and finalize my deal. Everything was steady, smooth and comfortable. I stepped into their office at about 1 30PM and got the car in hand by 4:30 to 5:PM and drove away with new car. Starting of with Mary whom I talked to initially, and then Steven at the dealer were all very nice, kind to us and made us the experience an enjoyable one.I would definitely recommend this Dealer.

experiencedbuyer15

Apr 1, 2013

Great experience, no high pressure sales tactics, they were a pleasure to work with. They made buying a new car very easy and stress-free.

Atlantic city

Mar 29, 2013

Excellent and friendly service on the phone. Frankie listened to our needs. Honest about pricing. No gimmicks or hidden fees. Very smooth and pleasant buying experience. Would highly recommend Frankie and Denville dealership.

piadeserio

Mar 28, 2013

Came here just to look and ended up buying the car the same day. Mike Ziobro was very nice and helped me get a good amount for my trade in. Mike Fazio was also very nice and helped me with an extended warranty. Neither of them ever pressured me to buy anything. Very professional.I love my car and will return to Acura of Denville for future purchases!

eal1023

Mar 25, 2013

We bought a 2013 MDX. Mark was our salesperson. We were very pleased with the sales experience. I knew which truck I wanted and Mark found the color that I wanted on the lot and we made arrangements to pick it up 48 hours later. The delivery went smoothly. The second key to the truck was not available so we were told that it would be given to us when we picked up our license plates. Two days before our temp tage was due to expire, I realized that no one ever called to say our license plates were in. I called the dealership and received an aloof, "Oh, yeah. They're here." We didn't receive the key when we got our plates and called the dealership when we got home. Our salesperson took a couple of days to call us back. He told us it was in the mail and that we would receive it at the end of the week. A week later I called back and spoke to Mary Beth, who answered the phone, and told her that we had not received the key. Marybeth told me that she would check into it and call me back. I never heard back from her. I called the sales manager, Russ, and explained the situation to him. He told me today (almost two weeks later) that the key is being mailed out today. Apparently, it had never been mailed before? Not sure as we were not provided an explanation. Four days later we still never received the key so I called Russ back again. He didn't even get on the phone after I called twice and only had a sales person relay to us that the key is no longer where it was left to be mailed out by the office girls. We would need to check back on Monday. He actually didn't even offer to all us back - again we would need to be the ones to contact the dealership. My next phone will be to Acura Client Relations to file a complaint when they open on Monday morning, as a second key is part of our lease package.

guitarisst21

Mar 25, 2013

Great service, great prices, quality overall. Peter Spiro was great to work with. Car was perfect, exactly what we were looking for. A+ dealership!!! Would recommend to anyone.

JWAcura68

Mar 18, 2013

Alex and Mike are great salesmen. Both salesmen checked in with me after my new lease to make sure I was happy with my new car.

SS4470

Mar 18, 2013

I couldn't have asked for a better car shopping experience! I shopped around other Acura dealers in the area, and no one even came close to giving me the price or the customer service that I received at Acura of Denville. I love my Certified 2010 Acura TL!!!! The Technology Package that came in the car is amazing... It does everything you can imagine, and more. I cannot thank Erik Dimayuga, Mike Fazio and the entire staff at Acura of Denville enough. As a young woman shopping around on my own, I found it frustrating that some dealers didn't take me seriously and didn't take the time to answer all of my questions. At Acura of Denville, I felt super comfortable and there was no haggling needed when it came to the price. I was given the best price, and shown the best finance and warranty options to fit my needs. I wouldn't recommend going anywhere else. Thank you everyone!!!

Michbwatt

Mar 10, 2013

I have purchased many cars from many dealers and I had the best experience at the Acura of Denville. Everyone gave me exceptional service, from the Salesperson to the finance manager, and also in the Service department. Everyone was very friendly, helpful, and they made my buying experience very smooth. I would recommend this dealership to anyone.

larryg13

Mar 10, 2013

From the first contact by e-mail through delivery of my new 2013 MDX, I couldn't have asked for a better new car shopping experience. Mary Beth was prompt and courteous in response to my initial inquiry, and very accommodating in responding to my follow up questions. When I came in for a test drive, Mark was knowledgeable, patient and friendly. Most important, there was no hard sell whatsoever, usually my biggest gripe about car dealers. I would definitely recommend Acura of Denville if you're in the market for an Acura.

mgrossi4

Mar 6, 2013

Greatly appreciated the efficiency in turning in our expiring lease on a 2010 MDX and acquiring a new lease on a 2013 MDX. The process was managed in a friendly and professional manner from beginning to end. We would recommend Acura of Denville in a heartbeat.

csirocky

Mar 1, 2013

This is my fifth lease with Acura of Denville. I have found the employees to be very friendly, knowledgeable, and efficient when leasing a vehicle. They listen to your needs and do not insist you purchase uneeded extras for the vehicle. The name Acura stands for itself as you can't find another make that offers so much as standard equipment.

daf642

Mar 1, 2013

When I first went to the dealer, I was in research mode. I was downsizing in vehicle size. I had not purchased a car in a few years and just wanted to test drive. The sales person listened and did not push me to discuss numbers. I drove both the RDX and MDX and left to explore some more. Ultimately, I my choice was the MDX about a week later. Friendly, non-pushy experience!

swint

Feb 27, 2013

I had previously purchased a TL from Steve Victor of Denville Acura several years ago and had a good experience. We returned to look at the new RDX to replace our 2006 Odyssey. We did not make an appointment and found that Steve was out of the office. Marybeth, the Internet Manager, made us feel welcomed and at home while we waited for Steve to return. She also set up a test drive for us in Steve's absence. The good buying experience continued with Steve's return. He went over the new features and showed us the different option packages. After the price was agreed upon, we were introduced to Michael Fazio, the Business Manager, to review the finance and warrantee options. Michael was informative and upfront with all the options and helped us choose the correct plan for us. This is the second purchase with this dealer and would recommend them again.

bergenmeats

Feb 26, 2013

Alex took his time with my purchase and went over the car in great detail. A pleasure to work with, will recommend in the future.

danmeg

Feb 20, 2013

I came in for a service call and left with a new car. The sale was quick, painless and completed in an efficient manner. The Sales Rep understood what I needed and we worked together to make the deal. He took care of all of the nuisance/ administrative things for me so my time was not wasted. The car was ready when I requested to pick it up. The entire process worked was smooth and hassle-free.

cris8686

Feb 19, 2013

I met with several dealers in my decision to lease an Acura MDX and the Denville team was by far the best to work with. They were honest and upfront about everything and were able to execute within a timely manner. The team is very friendly and informative and answered all of my questions with complete accuracy. Be careful as there are a lot of crooks in this business, and Acura of Denville stands out in terms of credibility and reliability. Ask for Frankie, he is a one of the best salesman I have ever encountered and gave me a great deal! He also was followed up to ensure that everything has been as expected, which it has! Thanks a lot!

MattSmith1337

Feb 18, 2013

I have been to many car dealerships in the past and by far Acura of Denville is the best experience I have had. They treated me with respect and were just all around good people. I have leased my past two vehicles through this dealership and have recommended it to basically everyone I know. The service and knowledge of the vehicles was top shelf. I look forward to leasing another car in the future through this dealership.

Retired Marine

Feb 17, 2013

Acura of Denville is the best dealer I have been to with in a hundred miles, the salesman Pete, sales manager Eric, and Finance Manager Mike went above and beyond to make me happy with my purchase! And I give it 5 stars! And suggest any Miliatary to use this dealer! They are the most respectful in the business! To the owner Don't change a thing!

vic1147

Feb 14, 2013

Looking for a luxury small SUV - visited a few dealers, and the last one on the list was Acura - very impressed by the sales staff - effective, courteous with attention to detail and no games played - prices and discounts given were fair on both the car and trade-in and that made us close the deal on the spot - they explained every step of the way and they delivered a perfect car.

GinoDL

Feb 9, 2013

My relationship with Acura of Denville and Peter Spiro go back quite a ways. I bought my first Acura Integra from them in 1988, and have purchased 6 more Acuras from them since then. Recently, my wife and I bought her 2012 TSX Sport Wagon, to go with my 2005 RSX coupe. I promptly fell for her wagon, the result being I now drive my own (gray, to go with her red one). Acuras are extremely fine automobiles, and Acura of Denville makes buying and owning them a genuinely enjoyable process. I would like to personally commend Peter Spiro, who made purchasing these cars both friendly and pleasurable. I would also add that I would recommend this dealership to anyone interested in a fine automobile and a low-key, no pressure sales experience.

Wolfedb

Feb 5, 2013

Frankie was patient and very easy to work with as our needs changed over time and was never pressuring to close a deal. Once we were ready to do so, he was straight forward with pricing and everything and made the process very easy. I look forward to working with him again in the next few months on leasing another car.

ameiseles

Feb 5, 2013

Frankie was extremely helpful in providing me with options that were within my budget, and did not push me to spend more than I could. The result is a car that I enjoy and a stress-free buying experience.

Alumni

Jan 24, 2013

I have bought different vehicles from Acura Denville since 1993. The Sales Team is excellent - friendly, knowledgeable and very helpful. I have recommended this dealer to my colleagues and friends, who also bought from them.Service department is also the best I have encountered. Recommendations of work when ever are needed and complete satisfaction is also expected.

anandm0

Jan 22, 2013

Acura of Denville is like a breath of fresh air amongst the 'other' Acura dealers of NJ. They gave me a fair price for my 2012 Acura TL(Shopped at almost 20 dealers in NJ, PA and MD).Frankie Florey was my sales associate/consultant and he went out of his way to make my purchase as smooth as possible - making the sale on his day off and giving me a ride to drop off my rental car being two of the highlights. Their follow-up after the car sale has been good as well. Overall -Highly recommended and do ask for Frankie at this dealership- He is a rockstar :)

rizaM08

Jan 22, 2013

Excellent service! They all stayed past their working hours just to accommodate all my needs. Everything that I need to know with my new car was well explained.

mconover

Jan 17, 2013

My experience at Acura of Denville was great, especially dealing with Pete. He was knowledgeable about the car and overall really friendly. He followed up after my initial visit but was never pushy or forceful, only concerned that I find a car I love, regardless if it was Acura or not. I would definitely recommend this dealership and especially Pete.

coralann

Jan 15, 2013

My husband and I went into the dealership expecting to drive home with a 2013 RDX and our expectations were met. We were not pressured or forced into making a decision and found our salesman to be very courteous and patient. The finance manager thoroughly explained all of the paperwork to us. Overall we had a great experience at Acura of Denville and would highly recommend it.

TommyG004

Jan 15, 2013

Acura of Denville provided me w/the best price for my 3 year lease on my Acura 2013 RDX. The vehicle was delivered on time as promised, & their entire staff was very professional & polite. I would recommend this dealership to anyone looking to buy or lease an Acura.

donnyboy96

Jan 14, 2013

Updating my prior post--I would be remiss in no calling out Mary Beth internet managere and Mike (finance manager for their friendly and efficient services. I first got in touch to the dealership through Mary Beth via the web. She was responsive and atentive without being in the least bit aggressive. I closed the deal with Mike, and he was very accomodating, not only in going through all of the extended warranty, Lo Jack, etc. options but in setting up apointmnents, shaving a buck or two off here and there and otherwise walki8ng me through the process in a professional manner. You might say that without Mary Beth I might never have come to Acura of Denville, and without Mike I might never have left with a purchase. A good bunch.

mem11

Jan 13, 2013

I would definitely recommend this dealer. Everyone is very friendly and costumer service was excellent! They worked with me to get to a reasonable payment amount I could afford monthly being a recent college graduate... It was a very pleasurable car buying experience! Thank you :)

dmurray96

Jan 12, 2013

The sales folks and finance team were friendly and helpful without being high-pressure. Sure they wanted to sell you a car, but that's their business, right? They knew their stuff about their cars and that of their competition. They were competitive on price. I could probably have shaved another $500 off if I wanted to dicker over every option, but that's not who I am. Everyone's gotta come away with something.In the end, I think I was treated fairly and with respect, I think I got a fair price on a great automobile, and I think that both the dealership and I walked away feeling good about the deal. That is what I call a successful transaction. They were responsive and were able to pull everything together on my timetable. I would definitely recommend the dealership to friends, and expect that they would be treated as I was. And look up Alex--he's Da Bomb!

brennamaslin

Jan 10, 2013

Acura of Denville was great. They gave me a fair price for my trade and treated very well. They did not have the Acura MDX in stock with the features I want in White so Peter got my the car I wanted in White in just a few short days. Peter spent a lot of time showing me my new car and explaining everything to me. Lincoln lost a loyal customer to Acura, a far Superior car. My son and I am now proud member's of the Acura of Denville. Family now and for years to come.

FM2013RDXAWD

Jan 8, 2013

It was a pleasure doing business with this dealership overall. Everyone was very helpful. Pete did a great job of continuously following up with me, locating my vehicle, acclimating me with the features of the vehicle (even though the dealership had closed for the night) and making sure that my experience was positive.

rocketj55

Jan 7, 2013

This dealership gave an Internet quote without hesitation. Other dealerships, such as East Brunswick Acura, state clearly online they will provide a quote but when they call you, they refuse to give you a quote -- saying their policy is to not provide quotes over the phone or email. Not only did Denville provide a quote, they provided a breakdown of all costs -- destination, documentation, tax, title, registration, tire, and other fees. I have never seen a dealer do this before -- and put it in writing, taking the chance that I might go to another dealer to beat the quote. I was able to go in and basically knock down a few hundred dollars from the Internet quote (which was already $900 below the invoice price listed on Edmunds - but c'mon, who really knows what the invoice price is) within 30 minutes. 3 complaints -- I was told that the RDX was in stock when it really wasn't (don't say it's in stock just to get me in the door, when it's really not). And, the Parts department would not match the HandA Accessories website prices, which were more than 20% off from the dealer listed prices. Additionally, Denville offers 2 oil changes and 1 tire rotation in the first year of ownership. I was dismayed that Denville would not simply trade this service (supposedly worth $500 to them) for $400 worth of accessories. Just write me a note saying I can't go to Denville for any oil changes. A no-brainer here.

judalith

Jan 5, 2013

We leased a new TL AWD from Acura of Denville. Dealing with Steve Victor and his team was a pleasure---Steve is knowledgable, friendly, low-pressure and very professional, and he gave us a terrific price. We heartily recommend Steve and Acura of Denville for a wonderful shopping and service experience!!

jeannie07981

Jan 4, 2013

I had a great experience dealing with Steve Victor. He was very knowledgeable, friendly and not pushy. I love my new car and would highly recommend Acura of Denville.Jean

Johnlambert

Jan 3, 2013

I have been looking for a certain pre owned MDX and ran into one at Denville Acura. I was connected with Eric the used car mgr and from the moment I spoke to Eric until I took my MDX home, the experience I had with him was flawless!! He is a straight shooter, reliable, and I felt totally comfortable dealing with him throughout the entire transaction! Eric is definitely an asset to Denville Acura and I cannot thank him enough for giving me the customer service that he provided! I would send my entire family and friends to him from here on out! Thanks again and we love our MDX!!

DH789

Jan 2, 2013

My wife has been to Denville Acura 6 times in the past 5 months to fix 2 issues (both under warranty). During her first visit, she was told they needed to order the part. During her second visit Denville did the repair. A few weeks later the same issue occured with the same part. She set an appointment and went back to the dealer. During the appt, they told her they needed to re-order the part. This is 4 visits for something that I believe many dealerships would have taken care of in one visit. A different part broke a few months later, so we went back hoping they would be on the ball this time. They told her they needed to order the part again. During her 6th visit, the car was fixed. We've decided this was the last straw and will not be returning to Denville. Nice people, but totally unprepared.

flapara8

Jan 2, 2013

Professional and courteous service. No pressure throughout my visit. Had the car I wanted at a fair price. Looking forward to future service with this dealer.

Jnmnj

Dec 31, 2012

Yes. Steve was very knowledgable. He was not pushy. He offered me a deal that was acceptable. Also, Michael was very accommodating in completing the paperwork in record time; so that I could make my next meeting.

Chestermdx

Dec 29, 2012

Had a great experience dealing with Steve Victor and the team at Acura of Denville. Very fast and easy sales process. There was an issue with the new car itself and Steve and the team stepped up to the plate with very fast resolution. Highly recommend this dealership.

Lynnbarrette

Dec 29, 2012

Mark knew what I was looking, did not talk bad about the other car I was looking at, negotiation was quick, I will certainly recommend to my friendsWe love the MDX

jav102

Dec 26, 2012

We had a very pleasant experience with Acura of Denville. From the moment we first made contact, everyone was extremely nice and cooperative. Their flexibility in price made the pain-staking process of buying a new car a lot more pleasant than our other experiences with other local dealerships. Bobby & Chris are both very professional and knowledgeable employees, answering any questions we had regarding the purchase of our new vehicle. We'd definitely recommend Acura of Denville to any future prospective car buyers we know.

javallone

Dec 17, 2012

We purchased a New Acura TL this fall from Acura of Denville and dealt with Peter Spiro. He was great in all aspects of the transaction. We never felt like we were being sold on anything and was very easy to deal with throughout. We had visited many other dealerships during our search and found the process to be much more enjoyable. No haggling back and forth, just a good price from the start with no surprises. In addition, Peter and everyone else we dealt with was very professional and always kept their word.

jersols

Dec 17, 2012

This dealership and these individuals in particular have done everything I expected and more. The process was efficient, fair and informative. They get the highest score possible from me. After all,when we go to a dealership don't we really just want to be gently and quickly guided along. Well, I can't say enough about Acura of Denville. By the way, Pete introduced me to the service manager and guess what, he was also informative and helpful. I will tell everybody I know to buy from this dealership. Most importantly, they gave me the lowest price of anyone and Mike signed me up and explained the paperwork and all of my options.

tsives

Dec 15, 2012

I would defnitely recommend this dealer and Steve. It was a great, easy experience and I LOVE my new car. Everyone here was really easy to work for and very helpful!Marianne

Standon1

Dec 15, 2012

Hi,This was my first time purchasing from Acura of Denville and it was a great experience. Thank you Pete Spiro for being honest and providingThe level of service that was truly unique. I highly recommend Pete and this dealer and I will definitely be back for a future purchase!Sameer

falln2far

Dec 15, 2012

I love going to Acura of Denville for the great customer service and inventory of cars. I just bought my fourth car here and will definitely go back to buy my fifth when the time comes. Highly recommended dealership and I love my new car.

LindaGreulich

Dec 10, 2012

It was a pleasure leasing an Acura from the salesman Mark V. He was very knowledgeable about the car I was interested in but also had information about other non Acura models for comparison. He also assured me that driving a 4 cylinder front wheel drive would be fine in the snow since that is what he had experienced.

jpeda

Dec 10, 2012

Dealer reached out to me based on previous interest in a 2012 MDX with a 2013 MDX with a great deal I could not refuse.

jocat49

Dec 2, 2012

If you decide to purchase or lease a vehicle ask for Alex Archer. He was knowledgeable and fair and really new the product. He totally set up Tech Pkg for me and explained how everything works.

Fcirelli

Dec 2, 2012

This is the one dealership that I truly love going to. You never feel pressured and both the sales and service folks are great. This is the second time that we had the pleasure of working with Steve Victor in purchasing a new vehicle. Our 2010 MDX and our 2013 TL purchases were both great experiences. Steve is the most trust worthy salesman and he made our buying experience easy and hassle free. In addition, the service department is equally a pleasure to work with and always very friendly and efficient. Most of our dealings are with Dana and Cliff, which are great, but the guys in the back that take care of your vehicle deserve equal credit since they do a great job. We highly recommend this dealership and the folks mentioned above. We never hesitate to recommend them to our friends and family.

jlcrawford

Dec 1, 2012

My salesperson Bobbie was knowledgeable and great to deal with. He was able to work with me to get a good deal on a new car. The experience overall was very good.

Mrainerman

Nov 30, 2012

My experience was great. My options for available cars (new and certified per-owned) and financing (purchase for lease) was explained thoroughly, and my sales associated was able to work with me to determine the best option for my needs. He was very attentive, and I believe was able to work with me on pricing. He followed up quickly to ensure that I was happy with my purchase, and I actually went back to meet with the sales associate to go through the car technology a week aware purchased the car. Even though the purchase was complete, he still wanted to spend as much time as I needed to go through the features of the car. I would recommend this dealership and sales associate.

zeecrusaders

Nov 29, 2012

My experience at Denville Acura was for the most part exactly how i thought it would be. The sales rep was very friendly and helpful. I could relate to him on many levels given his age and experience. I gave the highest ratings above with the exception of a few due to the fact that i did not see the base package of the vehicle i was going to lease. I test drove the Acura ILX Tech Package which was outstanding. Knowing i was going to lease the basic ILX, i would have liked to see the inside of the vehicle.That aside, i love my car and will definitely return to this dealer for future business.

marpin306

Nov 26, 2012

From my very 1st inquiry about a vehicle, my experience with Acura of Denville was outstanding. I requested an ePrice on an Acura MDX. Within 5 minutes of clicking the submit button, I received a follow up call from Mary Beth. While the call came quickly, there was absolutely ZERO pressure on making a purchase or a decision. Mary Beth walked me through the eprice, introduced me to the dealer, and outlined every additional fee associated with a vehicle purchase. (taxes, title, registration etc). She asked if I was interested in test driving the car and then arranged for a test drive the following day. With regards to the ePrice, it was better than I expected. It was lower than CarsDirect.com target price or Edmund's true market value price. It was even lower than my own target price based on my own research. No gimmicks - just up front pricing with all details outlined. Upon my arrival the next day, Mary Beth introduced me to Steve Victor who assisted me with setting up the test drive. He walked me through the vehicle settings and features and then let me take the car on my own. Again with zero pressure. Considering it was the day before thanksgiving and the dealership was near closing, I wanted to sit on the decision for 24 hours. Once again there was ZERO pressure and Steve took the time to answer every one of my questions. At that point, he told me that he would be available for any more questions when I am ready. After spending another day finalizing my research, I decided I wanted to move forward with the purchase Friday morning. They gave me a more than fair price on my trade-in and the financing options currently available via Acura Financial (0.9% for 60 months) made it an easy decision! In the past I have been to dealers that attempt to pressure you into a decision or wont give you the time of day when all you want is to test drive the vehicle. My experience here was the exact opposite. Mary Beth and Steve were informative and helpful without ever trying to lure me into any quick decisions. I would recommend this dealer to anyone looking for an excellent sales experience on a new Acura. (or used for that matter!)

sgfisher16

Nov 26, 2012

We had a great experience working with Steve Victor when we went in to test drive the new 2013 ILX. We were not expecting to leave that day with a car but ended up driving it home. Steve was very patient as we worked out issues with our insurance company and got everything settled. He took us for a test drive and had all papers ready to go as we spoke with our insurance company. He walked us through the entire process to make sure everything was handled. All went very smoothly and we are extremely happy with our new car.

MichaelHumphrey

Nov 19, 2012

I purchased a used '09 Honda Civic Si from the dealership shortly after reopening from the storm. It was a great price for the vehicle and I throughly enjoyed my shopping experience. Alex guided me through the sales process of purchasing my first vehicle and took out a lot of the stress that I assumed was associated with car shopping. Then entire time, I felt as though Alex was my advocate in the process and his follow-up after the transaction was finished was much appreciated (end (saving me the hour + trip to go pick up my extra keys and registration by sending them in the mail for me). I highly recommend the members of the sales team that I met with and helped through the process. I will be sending anyone that I know in the market for a new or used vehicle to this dealership!! Thanks guys!

mkramer88

Nov 14, 2012

I requested an E Price which Mary Beth Andrikanich provided along with a link to the available inventory. I had been negotiating with other dealers so I knew that the E Price was extremely competitive. I then arranged to come in later that day and Mary Beth turned me over to Gregg Schneider who answered my many questions and I finally selected the color I wanted. I picked up the car the following day. This is the clearly the best buying experience of the 8 cars I have purchased and would strongly recommend this team and dealer for a pain-free and efficient transaction.

Toz1114

Nov 3, 2012

I purchased a vehicle from Acura of Denville and could not be more impressed with the care I received! I have purchased over 30 cars in the 5 years and this was by far the best experience I have ever had. From sales to management I was treated with great respect. They provided me with a deal I could not receive anywhere else and had me on the road in minutes with my new vehicle! I would recomend this dealership to anyone in the market for a car! Most of all Russ Owren and Alex Archer helped me to get more than I could ask for and treated me with honesty and great respect!

jckremski

Oct 18, 2012

Sorry for taking so long to responded ,but I have been enjoying my new vehicle. The sale people were great very friendly ,and easy to deal with.They know what customer service is all about .I would certainly tell anyone to check out their web site and see the good deals and be pleasantly surprised by the excellent customer service. Once again great doing business with you. THANK YOU!

wjo1

Oct 18, 2012

After test driving the 2013 RDX at Acura of Denville, I received internet quotes from several other Acura dealers. Based on the positive experience I had with Alex during the test drive, I returned the following week to give them the first opportunity to gain my business. Within 45 minutes, I traded in my old car and purchased a 2013 RDX. I returned 3 hours later to pick up the vehicle. Alex reviewed the vehicle and made sure I was comfortable with everything. Christie explained all of the extended programs without pushing to buy anything. A very pleasant experience...........

jgandhi

Oct 18, 2012

This was my first experience with buying pre-owned car. I have visited well known dealership but the way I was treated I had to walked out with bad impression about to buy used car. But I was proven extremely wrong after visited Acura of Denville. What a experience customer service with relax atmosphere to deal with. I know I am not easy to deal with but the salesman and the staff made my buying effort very easy.

JinCh

Oct 12, 2012

I recently purchased a new 2013 RDX from Acura of Denville. Despite being 20 miles farther, I ultimately chose Acura of Denville over DCH Montclair Acura because of the AWESOME team there. Mary Beth responded to my online quote request right away. She was very informative and honest. Bobby and Alex, my sales associates were a pleasure to work with. Everything was straight forward and pleasant. It was definitely worth the extra drive here!-Jin C.

Weaverb

Oct 11, 2012

We came back to Acura of Denville after our first positive MDX experience - now interested in the RDX. Alex welcomed us and was very attentive in answering our questions and accomodating our time constraint, he focused on streamlining the price agreement and specific car selection. He also accompodated our schedule in arranging the financial loan manager to meeting us at a special time. In addition, when picking up the car, Alex devoted extra time in providing a detailed tutorial regarding the technology package optimization. We thank him for personalizing the experience for us.

mkonboz

Oct 4, 2012

We had stopped at Acura of Denville to test drive the '13 ILX, not knowing they were closing in ten minutes and Steve Victor was still kind enough to take us out for a quick drive. He was very kind, enthusiastic, and I highly recommend this dealer to anyone looking for a great dealer to do business with or just browsing for a car. It was a great experience for me, especially buying my first new car. Whether you're shopping for a used or new car, I highly recommend Acura of Denville!

kdmoore917

Sep 30, 2012

My expericence with Acura of Denville was by far the best experience I've had shopping for a car. I purchased the car that I wanted at the exact price that I expected to invest. The staff (Bobby, Eric, Christie, and Marybeth)were very friendly, and professional. I would recommend them to anyone looking to purchase a car; in fact, I have already. Thanks you guys and gals!

ForeLeft

Sep 30, 2012

Leased a 2012 TL. Pete responded to my presales questions that I had after my initial visit in a timely way including the details of the lease cost so there were no surprises when it came time to sign. He was very professional and at no time did I feel the "what can I do to sell you a car today" pressure typical from some dealerships.

john.liobe

Sep 27, 2012

I really liked how Mary Beth responded to my quote request right away. Moreover, the quote was very fair; however, I wish the Pete was more responsive to further negotiation. I was very happy with the final product. Everything was ready when I went to pick up the vehicle.

aramisguise

Sep 25, 2012

If you value your time and money, and looking for a dealership that appreciates your business, then I definitely recommend Acura of Denville on Route 10. I test drove a 2009 Acura MDX from Acura of Denville on 7/24 and visited 3 other Acura dealerships before closing the deal on 8/2 with these guys. Email inquiries were swift, communication was concise yet informative, and Erik and Peter was the most pleasant of sales force experience. Negotiation was professional and agreed upon price was very reasonable. I drove away with future business in mind. HIGHLY RECOMMEND THEM.

rtbowden

Sep 17, 2012

Steve and Mary Beth were a pleasure to deal with. Luckily, my interaction with them was minimal, which implies that their service was impeccable. Far too often, salespeople are involved in the transaction, rather than being arbitrative advisors...I did not feel this way in regards to Steve or Mary Beth. Both of them were consumate professionals and helped me find my way into an appropriate automobile.

IHunter

Sep 14, 2012

If rudeness was a good quality, I would recommend this dealership very highly. I submitted an Internet Lead to 3 different dealerships and their initial response was fine. (It was probably automated) Once I actually started conversing through email, however, boy did it turn. The person I dealt with (name withheld as I do not want to jeopardize her position. I just don't do that) was very rude and became ruder with each response. I ended up buying two cars elsewhere, Precision Acura, primarily due to the quality and responsiveness of their Internet Department even though they were not the least expensive.

emayecee

Sep 12, 2012

recently purchased a new 2013 rdx from Acura of denville and dealt with Steve. He was very friendly, knowledgeable, and worked with us to help make the car buying process an ease. As I'm sure you know car shopping can be a big headache and this was a very pleasant experience with all the staff at Acura of denville. Would highly recommend Steve and everyone else at the dealership. Would definitly work with again. Thanks guys!

wendy.lee.378

Sep 9, 2012

An extremely professional and refreshingly honest group of employees. Both Peter and Mary Beth went out of their way to assist me in my unique situation. We have a good friend who is an executive for Lexus International, and it was Peter and Mary Beth's efforts which convinced me to go with the Acura from Acura of Denville. In complete sincereity, they saved the deal.

asharkey

Sep 8, 2012

Please avoid this dealer! The sales team here is terrible and the only thing they care about is their commission, not the customer. I had actually purchased an Acura RDX from another dealer and went to Acura of Denville because I relocated and this was now the closest one. When I walked in they were eager to help me until I told them I did not purchase the car here that is when their attitudes completely changed, they refused to help me! All I wanted was my license plates put on they refused, laughed at me for having the "nerve" to walk into a dealer I didn't purchase the vehicle at and ask for help. I was shocked! I told them with their attitudes why would I have wanted to purchase the car with them. After that statement, they did help me, partially and not without attitude. The salesman put my back license plat on for me while huffing and puffing and telling me a story about how another person came in once and asked for a new manual but he didn't purchase the car their either and how outrageous he thought that was and how he didn't want to give him one but my situation beat that one! I seriously could not believe what I was hearing, and it gets better. When he walked around to the front of the car and there was no bracket for the plate he started laughing and stated, "the idiots you bought the car from never put on the bracket sorry you're out of luck, hope you don't get pulled over but you probably will and you will get a ticket." I have never been treated like this in my life. I'm a young girl and this was my first car purchase and all I can say is that I am so thankful I didn't buy it from them. I reluctantly thanked him for putting on the back plate and said I didn't realize this would be a production and his reply was, "You should have, we work on commission." Well not only did you not get the commission sir but you also cost this dealership in future service dollars an more. I strongly caution anyone from buying a vehicle here. Please see another dealer if being treated fair and with respect is important to you!

BOBBYTHEK8

Sep 6, 2012

INTERNET PRICE GIVEN TO MY BY MARYBETH, THE INTERNET MANAGER, WAS ON THE LOWER END OF THE COMPARATIVE PRICES THAT I RECEIVED. I ALSO NEEDED TO TRADE IN TWO VEHICLES. TRADE IN VALUES SEEMED FAIR. THE CAR WAS WAITING FOR ME WHEN I CAME TO PICK UP. STEVE SPENT TIME TO GO OVER ALL THE FEATURES IN THE CAR. A FOLLOW UP CALL BY STEVE WAS SINCERE WITH THE SUGGESTION TO CONTACT HIM IF I HAD ANY FURTHER QUESTIONS ABOUT THE CAR.

bcleano

Sep 5, 2012

We began the process of searching for a vehicle not knowing which we would purchase. We had the most pleasant experience with Acura of Denville. We dealt with 3 people from this location and all did an exceptional job. Our experience with Acura of Denville started with Marybeth. She was very helpful and understood what we were looking for. Steve Victor came into the picture and together with Marybeth, they were able to answer all the questions and start the process of our purchase. Once we got to the dealership everything was ready for us, Christie did all the handling of the paperwork and financing. I would say that this was one the best car buying purchase we had. We will definitely come to this dealership again and recommend it to our friends.

dli04

Aug 31, 2012

It was a pleasant experience working with Marybeth and Peter Spiro. They both were friendly and informative. Marybeth worked with me on the quote and Peter on the sale of the car. Half of the paperwork was taken care of the day before I got there. The whole buying process was very smooth.

mb294974

Aug 29, 2012

I initially chose to go to Acura of Denville based on other positive customer reviews. My intention for the visit was to test drive both pre-owned and new RDX models. Alex Archer was my sales associate and was a pleasure to work with; kind,honest,informative and helpful without feeling pushed into a sale. I ended up negotiating and buying a 2013 RDX that same day and am very pleased with the car so far!! I would absolutely go back to Acura of Denville for my next vehicle.

irissrin

Aug 29, 2012

This was by far my best experience buying a car. I sent a request for a quote at 4:30 PM. Marybeth emailed me the detailed quote by 6 PM. I walked into the dealer's office at 6:30 PM and had signed by 7:15 PM! Got a great deal. Worked out the financing and took delivery 2 days later. No issues at all. Just a wonderful experience.

wilsonbutler13

Aug 26, 2012

I am so happy I listened to my roommate,I Haven't bought a car in many years and my roommate suggested i go to Acura of Denville.She has purchased her last 2 cars there and was very happy with her experience. She told me to ask for Steve Victor with whom she dealt with in the past. I am so happy i took her advice because it was such a easy experience. Steve made the whole buying process very easy with no pressure and his knowledge of the car was really impressive I would also like to thank Mary Beth for being so kind and helpful I would surly recommend this dealer to all my friends thanks so much

jimifan15

Aug 24, 2012

Everyone was very friendly and accommodating. We drove almost 3 hours from Maryland to purchase this car. This was the best price we found anywhere for this vehicle. We had visited 4 or 5 other dealerships before coming to Acura of Denville. They were by far the friendliest dealership we visited.

johnshey

Aug 21, 2012

Bought a MDX in July. first time car shopping using internet. very impressed with the whole new process. They had the best price, and the purchase was straight forward and stress-free. there was no last minute surprise. very friendly, pleasant and honest people to work with (Mary Beth, Chris and Steve). Everything was beyond expectation and the entire exprerience was exceptional.

claudine

Aug 19, 2012

Peter Spiro has a nice easy going personality and is easy to work work. My husband has another Acura and it is a reliable car.

Acura2013

Aug 16, 2012

Bought the 2013 RDX. Besides great pricing , the other main reason I buy from this dealership is my shopping experience with Alex. Good, honest negotiation (before seeing his Mgr Mike - who also handles discussion profesionally)and Alex tried his best to work with me. I could have easily gone to another Acura dealer but Alex has made a difference in my car shopping experience which is not my first time. Keep up the good work. Very smooth transaction overall. Highly recommended dealer.

dkann2012

Aug 16, 2012

I purchased a 2012 Acura MDX and the entire experience was very smooth and hassle free. I called Mary beth and took an internet quote, which was the lowest by far compared to any other dealer in NJ. I scheduled a time and took delivery of my vehicle. Bobby did a great job of going over the details and getting the vehicle ready for delivery. Chris and Eric did a great job of getting all the paperwork done without any hassle. This dealership quotes the lowest price of all and sticks to it without any gimmicks. I have only one issue. The service shop closes at 1PM on Saturday, but the sales team didn't disclose this to us. This is something to keep in mind, because if you are at the dealership and made the decision to purchase the vehicle and take delivery on a Saturday, you would have to make another trip on a weekday, unless you get there early before the shop closes. If you are coming from a far away location, this becomes an issue.Other than that I found my experience to be very smooth and pleasant.I would definitely recommend this to everyone.

mwilliams1294

Aug 14, 2012

Mary Beth was extremely helpful in Internet sales and following up on all of the agreements. Pete was an excellent sales person with making the deal happen and getting me out the door with what I wanted. Christie was great in finishing up all the routine exit paper work and finalizing my documents. Great Team would recommend this dealership.

bman393

Aug 13, 2012

Another great experience! I leased a 2012 Acura MDX on Friday August 10, 2012. This is my 2nd Acura leased from this dealership this year. I am very pleased with the sales staff and service staff. I have purchased and leased many cars in my day, and my last two lease experiences have been very pleasant. There were no games played and i like that. I would definately recommend this dealership to my friends and all of my clients.

nas4a

Aug 13, 2012

I purchased a new 2013 Acura RDX from Acura of Denville. I couldn't have asked for an easier, quicker, or better buying experience. The team there was amazing. I started by requesting an online price quote. Mary Beth, the internet manager, was very quick to respond, and her quote was OUTSTANDING. For once a dealer really gave me a no-haggle price that I was willing to accept as-is. I didn't have to spend hours haggling over price. After pricing in a few accessories, I was all set. I took delivery on a Friday, and Mary Beth and Gregg, the salesman were at the dealership to greet me. Gregg did a great job going over the features of the car with my wife. The car was spotless clean. The dealership had also installed the mud guards and body side moldings on the car prior to my intent to purchase. Rather than try and upsell me on those items, they honored the quoted price and gave them to me at no additional charge. The car even came with a full tank of gas. It's the little things sometimes...Christie, the finance manager, went over our paperwork, and outlined all of our fees. No hidden charges, nothing extra. In fact, we were actually intitially quoted ~$20 or so more on the DMV fee, and Christie caught the error and was refunding us the difference. Overall, like I said, I would GLADLY recommend Acura of Denville, and Mary Beth, Gregg, and Christie, to anyone in the market for a car. I don't live locally to Denville, but their price and service were well worth the extra drive. A+ job by all.

Axguccima

Aug 12, 2012

Very friendly staff, helpful, engaging, and hassle-free with price negotiations. Amazing 2 year maintenance included with purchase ( i believe oil changes and tire rotation)

skflyhi

Aug 8, 2012

This is my first experience with Acura and it was amazing. We bought a 2010 Acura TL and the process was a pleasure from start to finish. We worked with Gregg Schneider throughout and he was excellent. Gregg was very knowledgable, helpful and completely up front about everything - all the surprises were good ones. When we bought the car we told the Acura folks that we were moving to North Carolina in less than 30 days so we needed to have registration and title processing done quickly. When there was a delay in getting the DMV to complete the paperwork and our deadline was coming up, without any prompting from me Gregg personally took charge and along with Christie and Mary Beth got the documents done in time. This was far beyond the level of customer service I was used to with other dealers - I have bought 5 new cars in the past and none of them have come close. Between an excellent machine and a great dealer experience I am an Acura fan for life. Thanks Gregg!!!

milindk

Aug 6, 2012

Amazing place to get your car; these people are far off from those typical sales people who drag you in the dealership with false promises and try to shove their cars down your throat. These folks are absolutely wonderful to deal with and satisfied me 100%. I felt extremely good about the deal I received and the way I was treated.

apimbo

Aug 2, 2012

The entire staff was helpful, friendly and knowledgeable. I also like that there was no pressure about purchasing a vehicle. I also thought they were fair when giving me a price for my trade in. I actually left the dealership feeling good about the deal I had received.

sunilvarnasy

Aug 1, 2012

Fantastic team of Mary, Bobby and Christie... They were very courteous and helpful. i have been shopping for over month and visited at 5 dealers.... Wonder why i didnt this about this dealer beforeSunil Varanasy

fanclub

Aug 1, 2012

I must say it was one of the most enjoyable car buying experience I have had in years.I would do it again in a heartbeat.

podolman

Jul 31, 2012

The dealer you can trust. Very nice and friendly staff. Quick service without any stress and pressure. The whole process of car leasing has been completed by less then 1 hour. The car was ready for driving out. All numbers in the lease agreement looked the same as they were discussed at the time of online negotiation.

daniel.marcus

Jul 30, 2012

I have leased 4 cars from Steve Victor over the years. He is honest and sincere and makes shopping for a car a pleasurable experience. He does his best to give the customer what they are looking for. We hope that he is appreciated by the dealership.Cheryl and Danny Marcus

freyjon

Jul 26, 2012

My friend purchased an Acura MDX last week at Acura of Denville. I found the experience to be very refreshing. Both my friend and I are huge fans of Acura and were surprised at how knowledgable the salesperson was about the products. This is the fourth dealership that I have gone to with my friend and it was the first time that the salesperson wasn't using high-pressure sales tactics or a know-it-all attitude. I am glad I went with my friend because I, too, am in the market for an Acura and am happy that I have a salesperson that I am comfortable with.I would definitely encourage anybody looking to buy or just to browse for Acuras to go to this dealership.

mlamanes

Jul 22, 2012

Great price on new vehicle and trade in relative to competition! Excellent explanation of new vehicle's electronics at delivery. Great to do business with.

vimalu

Jul 19, 2012

It was a very relaxed and hassle free buying experience. There was absolutely no pressure. Everyone at the dealership was friendly and wanted to help.

emchale

Jul 14, 2012

Overall, we had a very good experience buying a car from Steve Victor of Acura of Denville. He was upfront with information and worked to help us reach the price we needed to make the deal.

lnigro1

Jul 13, 2012

Gregg was an excellent sales associate to work with. Picked up a 2012 TSX SE with very short notice. The sale went incredibly smooth, several minor issues with the car which were remedied exceptionally fast. I was looking for a number of accessories as well which Gregg was able to facilitate through the parts department. All in all an excellent experience. I would also like to specifically commend the business office as the experience was top notch. In the past I have worked with dealers who literally try to hard sell you everything in the book at the closing in the finance office. This was not the case at all with Acura of Denville. There were no hidden fees and all pricing information was provided accurately up fron with no suprises at the end. I will continue to use Acura of Denville for both my service needs and will reccomend to friends.

Boroboy

Jul 11, 2012

This dealership knows how to treat their customers. The negotiation process was painless thanks to my salesman Gregg. Would highly recommend this dealership to anyone.

candee

Jul 8, 2012

It was such a pleasure to work with Steve he made the whole buying experience very easy his knowledge of the product line was exceptional. He took the time to help us find the right car for our needs. From the time we walked in till time of delivery his was with us all the way I have told all my friends about my experience and told them to be sure to ask for Steve if they are buying a Acura.

jviente77

Jul 3, 2012

Overall experience was good. It was pleasure to deal with Greg. In dealing with other individuals, we got some facetious comments/responses, which I'm sure was an attempt at humor. But could be misinterpreted as being rude. We were also disappointed with delivery, because the car was not in "showroom" condition when we drove off the lot. Leading us to question whether or not we just purchased a luxury vehicle. Kudos to Greg for trying to make it better.

Thomas Ramsay

Jun 29, 2012

I couldn't be happier with my experience at Acura of Denville. The dealership is top notch and the employees were terrific. I purchased a certified TSX last month and couldn't be happier with my selection. Gregg and Eric were very knowledgeable, professional, friendly, and a pleasure to do business with. If you're in the market for an Acura look no further.

vpetrushkevych

Jun 28, 2012

I was very surprised how different the dealership can be comparing the the ones I visited in Brooklyn for example. The overall experience was great and I'm still very satisfied with the car. Thanks a lot!

JohnP40

Jun 25, 2012

I brought in the car for service with one diagnostic light showing. When I picked up the car, after being told it was done, there were three diagnostic lights on. How much time could they have spent looking at the car for this to happen?

joanb5

Jun 16, 2012

My business with Acura of Denville was the most OUTSTANDING experienceI have ever had in purchasing a New car. Everyone involved could not have beennicer,Marybeth,Pete & Chris. This is my 6th Acura and the easiest transactionby far. I actually have to Dealers much closer,however they were worth the extra miles.My new TL is wonderful.Joan Bardong

ddonald189

Jun 15, 2012

I just leased a 2012 Acura TL, having turned in a 2009 TL. I leased both cars with Steve as my salesmen. He has always been somebody I could trust and whenever I have any questions or concerns, he is always ready and willing to assist in resolving. I know when it comes to replacing my next car as I have done previously, I can turn to Steve and Acura of Denville for the best experience.

smetrani

Jun 13, 2012

This was the most painless car buying experience we have had. I came into the dealership on Friday to test drive the MDX while still undecided, and by Saturday, we had a deal.

artrome

Jun 12, 2012

Pete was very friendly, informative and helpful throughout the process. When I returned to pick up the car the following week, everything was as promised and the final paperwork process was handled very smoothly with no attempts to add on any additional costs (unlike other dealers.

nitulescu

Jun 1, 2012

Great service, quotes and questions answered straight forward - very fast deal, we went in for a test drive and 45 minutes later we were buying a car. Excellent team!

mfed613

May 30, 2012

Walked in to Acura of Denville and greeted very quickly by Vinny. His approach was nothing but kindness and courtesy. I knew I already wanted an Acura TL. I was actually going for a used one but Vinny persuaded me in purchasing a new Acura TSX. I love it. I recommend this dealership, car and salesman to everyone!

Allisonb17

May 30, 2012

Ive recently started looking for a new vehicle. I wanted a dealer that would give me a great deal on my new vehicle and also my trade in. My salesman was Vinny and I was a little skeptical of dealing with a younger gentlemen but that quickly changed. He supplied me with tons of information on the MDX and explained all my possible methods to get into one. I originally came in looking to purchase/finance but the best outcome for me was to lease and I got a great deal! Also the finance office was a breeze didnt feel like i was getting suckerpunched with extra fees and services. What I did recieve was 2 years free maintance and I cant complain about that!!I I Just wanted to share my experience with anyone looking for a quality dealership with quality employees!

bjmont2

May 24, 2012

My husband and I had a 2003 Acura that we loved. Time for a new car, and we were comparing the Audi A4 and the Acura TSX. Really not much of a decision. Greg and the dealership in Denville were very easy to work with and more than accommodating. The Acura met all of our wants and so did the dealership. We got a good deal working whithin our financial parameters, and the color I wanted in a timely fashion. We felt more than comfortable going with the Acura TSX and Denville Acura. We have had good experiences with them in the past, and there is no reason to think our future with them will be any different. We decided to stick with a good thing.

LD_MG

May 22, 2012

One of the most pleasurable experiences we've had in purchasing our new MDX. Everyone in the dealership was very professional and thorough. Sale was handled by Mark, who was pretty knowledgeable and efficient. It seems that everyone cared about our time and therefore made sure that everything would be ready for us when we come in. We would definitely recommend this dealership to our friends and family and we are personally looking forward to deal with Acura of Denville again.

Ltorsiello

May 14, 2012

Overall it was a good experience. Pete was great to work with, very knowledgeable and no pressure involved. Although I went in a week later to get my plates and I don't think he remembered me which kind of made me feel less important now that he had the sale.

jdv

Apr 29, 2012

Pete was fantastic. Did the entire deal by email. When I went to pick up the car, I was pressed for time. I was in and out in 30 minutes. Gave me a great price on my trade. I don't like car dealers, but this one is fantastic.

grace clemente

Apr 28, 2012

I have purchased 2 cars and 2 suvs from this dealership. Peter Spiro has been my sales person for 3 of the 4 vehicles. Peter is extremely customer focused and when you walk away from peter and the dealership, you know you have received a good deal.There service department is excellent. Dana is so wonderful and customer focused. On short notice she has to accommodate my needs. This dealership goes out of their way to keep their customer's happy. It is a place for one stop shopping and they accommodate your every need. I am extremely happy with the service Acura of Denville has provided over the last 9 years.

jlucibello

Apr 24, 2012

I've had my car broken into and damaged twice in the last month, and the people of Denville Acura could not be more helpful, friendly and willing to help. I am currently leasing my third Acura and I will continue to do so, and only from Denville Acura.

liberacat

Apr 24, 2012

My family has bought and leased two RLs, bought a TSX and RSX from this dealer. There's a reason why we keep coming back. I've had my RL serviced here for routine maintenance work and always dealt with Dana. She is outstanding, very knowledgable and I always feel safe at the dealership, not at all as if the Service Department is going to take advantage of me because I am female and have over 100k miles on the car. I recently moved to the Jersey Shore and still go back for service. There are plenty of dealerships closer to me, but I trust Dana. The ONLY problem I have with the dealership is that there isn't an RL model on the showroom floor. I haven't seen one in two years and the answer I get from Sales is that they are not expecting any in. That doesn't make sense. I'm sure if I went to a Mercedes or BMW dealer (which I would never do) and asked to see their top of the line sedan, in the 50K+ range, I'd get a better answer. I want to test drive the new revamped 2013 RL. Hopefully they'll bring one in. Other than that, I'll always bring my business to Denville. Keep up the good work.

Happy wanderer

Apr 23, 2012

One of the best experiences I've had of buying a car. I'm always nervous as a woman going in to buy a car, but I felt so comfortable dealing with Gregg and the rest of the staff. I was able to get my MDX in the color I wanted and the price I wanted. There was no haggling felt that I got a great deal. I already told my friends to go to Acura of Denville to get their next car.

gsshero

Apr 22, 2012

This is the fifth Acura we've purchased from Pete Spiro. Obviously, we believe Acura to be a superior product but we also keep returning to Acura of Denville because of Pete. He makes the experience of buying a car pleasurable and completely non-stressful. He is very knowledgeable and easy going. We were considering another TL but this would have been our fifth one in a row and my wife was thinking about going with something different this time. It was Pete who informed us about the 2013 RDX that was veing introduced this Spring and how much improved it would be. He was very enthusiastic about the car so we decided to wait for it to see how it looked and drove. Following our test drive my wife agreed it was the change she was looking for and we order one. We picked it up last week and my wife loves it. Pete did a great job showing us all the features and setting up the phone and garage opener. As with our other Acura purchases, Pete never disappoints.

rclark3

Apr 18, 2012

We got a letter asking us to consider turning in our leased vehicle early for a brand new car at a lower monthly rate with more of a mileage allowance. It was kind of a no brainer for us, as we would have been over in miles and welcomed saving some money on the monthly payment. MaryBeth had wonderful follow up skills and really listened to our needs.

ervpaw

Apr 18, 2012

This is the 6th new Acura I and my Son purchased from Denville Acura. Each experience has been great and Acura is a fine car.

e94supra

Apr 17, 2012

Approx 2 weeks ago I purchased a vehicle from from Acura of Denville. It was a busy saturday afternoon and it looked liked all the sales associates were all tied up assisting other customers. One of the managers asked if I was taken care of and when I told him not yet he immediately offered his assistance rather than waiting for a sales associate to free up! Right there and then I felt comfortable and willing to deal with this dealership for the first time! Luckily I ended up dealing with the pre owned mgr, Erik D., since I was looking for a certified TSX. Long story short, I took delivery a couple days after and love the car! This whole experience with Acura of Denville was effortless and satisfying from start to finish! I would reccomend this dealership to anyone looking to purchase a vehicle!

adwattny

Apr 12, 2012

My Search started on Autotrader. I was looking for a used BMW. I was amazed to see that an Acura dealer had a few to choose from, actually two Acura dealers had a few. Acura of Denville had the X5 available still when I called them. I met Erik the manager and within a few minutes I took a drive with one of the sales people who explained the prep work that had been done. Car had new floor mats and they cleaned up the bumper as well as there was slight damage from the last owner. They went through the car and told me everything that had been done in their shop. Met with Christine in the finance office and she got me a really good deal with the bank. The entire process was pretty quick as well, that helped considering I came in from NYC and didn't want to be at a delaership all day with the back and forth... I have to say that I was not expecting to buy the X5 from an Acura dealer but I am very happy that I ended up there. Thanks!! Great Job!! Excellent Staff!!!

TheJodi

Apr 12, 2012

My husband and I had narrowed down our vehicles between two cars, pretty much the same vehicle at two different Acura dealers. 2009 MDX with navigation. We received great prices from both stores but the team at Denville seemed to take much more pride in the entire presentation. We were greeted by Mary Beth who had been our contact with the dealership and she quickly introduced us to Mark our sales person and with Erik the used car manager. All of them were extremely professional and courteous. What followed was easily the most painless car buying experience I have ever had. The vehicle looked perfect inside and out, it drove perfectly as well. They never played any of the usual car dealer games with us and that is what sealed the deal. Thanks to the team at Denville and we are loving the MDX. PS: Tell Christie that her Giants wont repeat!

manthony

Apr 10, 2012

We parked and walked around outside for a while and no one came out to greet us [perhaps we were just spoilt by the previous Acura Dealership where we were greeted almost as soon as we got out of the car]. We were then thrown a plate to take the vehicle for a ride and Vinny started spewing numbers as soon as we got back to the dealership.Bottom line, we walked away from the deal over a $675 difference on a $35,000 vehicle with 1,750 miles on it. It almost seems like we were pre-judged before we even got into the dealership. This was my son's first car buying experience and he invited me along for my past experience in the business. He told me not to expect much in the way of service based on his prior experience in having his previous Acura serviced at this dealership.He was a bit disillusioned and wanted to go home. I told him to take a chance on another Acura Dealership. Our treatment was like night and day. He left with a brand new vehicle in the same price range, and it had only 3 miles on it. The icing on the cake was the email he received from Vinny when he got home with his new car, greeting him by the wrong name. Acura of Denville will never see any of out friends and family again for either Sales or Service. We're going to drive the extra miles to Wayne, Kudos to the Ryan Automotive Group for their Unparalleled Sales and Service.

t.mcgarvey80

Mar 25, 2012

This is my third Acura purchase but my first purchase at Acura of Denville. They beat two other offers I had from other dealers for a new TL Advanced. I was also given a fair price for my Silverado pickup and there were no hassles when I picked up my new vehicle. My new car salesman was Vinny Trabucca and Eric worked with me on my trade-in. Both gentleman acted in a professional manner and there were no 800 pound gorillas pressuring me to cut a deal. I love my TL Advanced and got 30 mpg on my first trip to PA yesterday, the vehicle is amazing. FYI - heard about dealership on TV ad.Tom M.

apantazes

Mar 22, 2012

I have had Acuras for over 20 years. I developed a problem with my 2003 TL and dropped it off at the dealer. I asked for a "loaner." He did not have one, after the weekend I asked again, they told me I needed three weeks notice to get a "loaner."I can understand not getting a loaner for normal maintenance, but, this was potentially a big problem. Actually it cost $5500 to fix it, so I decided to get a new car.The sales people were great, and I had to make a decision between another Acura or a Lexus. I chose the Lexus because of the inconsiderate behavior of the Service Department. I felt badly for the sales people because they were very accommodating. Anyway, I guess my Acura days are over. By the way, Montclair Acura was always great.Angelo Pantazes

JLiberty

Mar 21, 2012

The service at Acura of Denville was great. Made me feel a part of the family as soon as I walked it. I would aboslutely recommend this dealership to anyone looking for an Acura in the area.

mjkurek577

Mar 18, 2012

Pressure-free, sales environment. Sales team that is frank, and very responsive. Business-like approach. Excellent experience with the entire sales team, from the Internet sales department, to the sales person, to the manager of sales.

Marva29

Mar 16, 2012

I have been a repeat lease customer for this location for the past 6 years and I've always had good service but the process and experience was exceptional this time around. It is obvious that the entire staff is very customer centric and they make you feel valued whether or not you are working with them or with their peers. Also, this was the fastest I've ever had a new lease processed from beginning to end. Truly exceptional -thank you!

S660118

Mar 11, 2012

Just a great experience. Called Pete and requested availability of two models. TSX and TL. White was the color of choice. Got back to me the next day with price thatwas great. Thanks to all at Acura of Denville. The TL will be enjoyed for the next three years.

rosebar

Mar 9, 2012

Id have to say that the best part of my experience at Acura of Denville was the pressure-free sales staff. From the moment I contacted the dealership to inquire about several internet-advertised used vehicles all went smoothly. My salesperson Harold Marin was friendly, low key and knowledgeable. And once Id decided on the right car, the sales price was quickly and satisfactorily negotiated with the help of manager Michael Bailey. Christine Reichert expertly and pleasantly handled our paperwork. The next morning my vehicle was ready to drive off the lot. I would definitely buy another vehicle from this dealership.

ayagap

Mar 7, 2012

The overall buying experience was good.The Sales Associate, Vinnie Trabucca, was very nice and helped us through the delivery process.The MDX that we bought is great and looking forward to enjoy a very long road trip this Summer.

joepowell

Mar 2, 2012

Sales staff was very attentive, Harold responded to my request in a very timely manner and made my car buying experience a breeze. I would recommend Acura of Denville to all my friends!

jimbreault

Feb 28, 2012

We were very impressed with the attention we received from Acura of Denville. Our initial contact was with Mary Beth and very thorough. Once inside the dealership we spoke with Steve who was the ideal salesperson speaking to us, not at us. The sales process went very smooth and appreciated Steve open, consultative approach. Once completed Christie was pleasant to work with and explained any questions we had to our satisfaction. I would work with Steve and Acura of Denville again.

lisywill07262011

Feb 22, 2012

This was the first time my wife and I went to Acura of Denville and I have to say it was a very good experience. We were definitely not pressured at all in getting a car and they were very willing to work with us in making a good deal that satisfies both parties. Steve and everyone else at Acura of Denville treated us very well and with respect. We are leasing a 2012 Acura MDX and we both love it. I definitely would recommend to go to Acura of Denville if you are looking to lease or buy a new vehicle.

powell04

Feb 21, 2012

What I like best about this dealership was the lack of sales pressure; there was no pressure during the initial sale and none in the meeting with the Finance Manager upon delivery of the automobile. I also liked the speed and efficiency of the sale and delivery I probably spent a grand total of 2 hours in the dealership, from the sales to the pickup. I have spent countless hours at other dealers that didnt seem to value my time. I leased a new TL and several leasing options were presented all with the purpose of providing me the best option based upon my requirements.This is the first time I did business with Denville Acura and this has been the best automobile purchasing experience I have had.

walter-customer

Feb 20, 2012

Harold - Thank you for making the re-lease of the new MDX so easy. Your interest in my needs and making them happen so well was terrific. Your extra support in my minor problem of linking the phone was really appreciated. I look forward to maintaining my relationship with Acura of Denville. Many thanks again, Walter

mrscookie

Feb 17, 2012

When visiting this dealership while trying to decide on a car, I was pleasantly surprised by the professionalism which I was met with. In particular, the sales representative, Vinnie Trabucco, was well dressed, friendly, and helpful in answering all of our questions and concerns. While I was not in a position to make a decision now, I will return in a few months to buy a car from Vinnie. Thanks for all of your help!

mdoscher070

Feb 16, 2012

From the minute I stepped into the dealer, I received a warm welcome. Everyone was genuine and not pushy at all. They really worked w/ us on features for our car and price and helped us select the best vehicle for our needs without trying to upsell us every minute. Service and follow-up were fantastic even after we signed the contract. Best car purchase experience I've ever had!!

Magnetman1962

Feb 16, 2012

Very friendly and very accommodating. Quickly responds and pays attention to detail. Follows through on thier promises. Just really easy to work with and get a deal done. A very pleasant experience overall.

coleenrae

Feb 16, 2012

Thank you, Harold and Michael for a fantastic car buying experience. I have been to many car dealers that tried to hide fees and make the leasing process confusing. You were both friendly, straightforward and courteous, and I love my new MDX!

locos

Feb 14, 2012

I drove a lot of CPO's from a few Acura dealers in the area. These guys prep their cars perfectly, their staff is extremely courteous. Their CPO's also come with a 2 year service program free. No one else offered that so my decision to purhcase from Acura of Denville was a no brainer. Thanks!

AllieR

Feb 5, 2012

it was a good experience overall. i am very happy with my new car and am happy that i went to acura of denville for my new tsx.

rnajjar

Jan 6, 2012

Very friendly and accommodating. No pressure whatsoever and went out of his way to get me what I want. This is my third purchase from this dealership in addition to two other referrals.You won't be disappointed...

wlmtell

Dec 30, 2011

When I decided it was time for a new car, I "kicked tires" at several other dealerships (both Acura and other manufacturers) before heading back to Acura of Denville. I purchased my 2005 TL from there, and remembered how professional and thorough Pete was in explaining the car's features, financing options, etc. I requested an online quote and within an hour, Harold responded with an offer that I thought was outstanding. We communicated via e-mail for a couple of days (during the Holiday season). I never waited more than an hour or two for a response. Sometimes he responded within minutes. Harold always answered every question to my complete satisfaction. My decision was an easy one - I wanted the 2012 TL. For the financing, I spoke with Christie. She was very friendly, very knowledgeable and had every piece of documentation ready when I arrived. She answered all of my questions with ease and confidence. Harold then talked me through the features on the car and again did not leave anything to question. I drove away, knowing I had made the right decision at the right dealership.My purchase experience with Acura of Denville was a pleasure from start to finish. Everyone at the dealership - whether I was working directly with them or not - took the time to say hello and asked if I needed any help or had any questions while Harold was temporarily detained. I never felt pressured - I felt like I was visiting old friends. The "customer-first" slogan is used by seemingly every dealership. Acura of Denville really means it.

sniply2

Dec 24, 2011

Was looking for a certified preowned RDX and found a 2011 on line from Acura of Denville. Having owned 2 Acuras previously I knew I wanted to stay with the line. I had a 1991 Integra GS that I purchased from Acura of Denvile which I kept until I purchased a 2002 TL-S from another dealership in New Jersey. I emailed Harold and got a very prompt reply followed up with a prompt phone call. He was able to accept an appointment for a test drive that same day. All in all it was a very easy process and look forward to another 10 years of being a happy Acura owner and dealing with the nice folks at Acura of Denville. After this positive experience at Acura of Denville I would not hesitate to recommend them to my friends and family.

bman393

Dec 1, 2011

I was very happy with the vehicle that I chose. I was also extremely happy with my sales person Vinny Trabucco. Vinny was very knowledgeable and very clear about the purchase process and about the vehicle. He answered all my questions and appeared to be very enthusiastic about my purchase. I have purchased/leased many vehicles over the last twenty-five years and as far as sales people go, Vinny was a breath of fresh air. When I found out that he was 18 years old, I was dumb founded because he seem to be mature beyond his years. I have already recommended him to my family,friends and clients.

pimples

Nov 26, 2011

When we came to the dealership, we already knew what model we wanted. Steve Victor was extremely helpful and friendly, offering his advise but not applying "salesman pressure" to force us into a decision. We felt well taken care of and respected by the dealership. We are looking forward to a great experience as "part of the Acura of Denville" family.

Jon.Whidden

Nov 22, 2011

The team at Acura of Denville is top notch. The whole process was no-pressure, thanks to my salesman Jon Rosenberg. Actually, it was one of the easiest car buying transactions I've had in years. There were no back and forth games, they presented me with a good offer right away. I got a fair value for my trade (thanks to Erik), a fair deal on the new (used) car, and Christie in finance was able to secure me a really fantastic interest rate - she even stayed after her shift to get me my approval, which put my mind at ease and I really appreciated! Upon delivery the car was missing a key, and even AFTER the paperwork was signed they agreed to either get the key from the previous owner, or said they would pay for a new one to be made. I drove all the way from Long Island to do business with Acura of Denville because they had the car I wanted, but now I think I will definitely make the trip again in the future because they provided service that exceeded my expectations. Thanks guys!

Carbob4321

Nov 12, 2011

First, let me say that I ended up NOT buying from Acura of Denville. I wanted to leave this post b/c I had a really great experience with Pete Spiro at this dealership though I did not get an Acura--I just want to recommend him to prospective Acura customers because I had such a good experience.Not getting the MDX had nothing to do with service or the deal. The price was really good as was the service. We just ended up going a different direction with SUV choices (scaled back to either Pilot or Highlander). Pete worked up a great 2012 MDX deal for us and he was exceptional through the whole process. He respected my time, was transparent with the #s, and was very fair/realistic. He was great to deal with! He is a super nice guy to work with! In fact, I shopped a few of the NJ Acura dealerships and really found Pete and Acura-of-Denville to be best experience.

rdixon58

Oct 27, 2011

I was looking for a new Acura RDX and found the environment at Acura of Denville very friendly and the people polite, knowledgable, and prompt. The new car was delivered on shedule in pristine shape.

GJC

Oct 12, 2011

Harold Marin was the sales rep on a purchase of a 2008 TL and he was quite enjoyable to work with due to his low-key nature. Harold came down from the original price without a demand for a lower offer from me and he responded favorably when I made a counter-offer. He and the financial rep explained the warranty coverage thoroughly. The car itself was three years old, but appeared to be new due to excellent wheel, body and interior reconditioning. Buying a car is never a very pleasurable experience, but this one was pretty close!

slavaglio

Oct 4, 2011

The Acura of Denville provided above and beyond customer service and quality of experience expectations. Steve and Christie were extremely friendly, informative, and helpful. They were able to create a deal for me which met my budget and quality expectations; they created a "win-win" situation for all parties involved. I walked away from the experience feeling like I got a fair deal. Additionally, their transparency around the process was very appreciated.

glitterta

Oct 3, 2011

I just leased my 4th Acura on September 29th. The 2011 MDX I leased is my second car from Acura of Denville. I had also leased my second Acura, a 2006 TL from Acura of Denville. I had made a mistake in not returning to Acura of Denville for my 3rd Acura, a 2009 RDX. I ended up having a horrible experience with that car and was miserable with my purchase. I was so upset with the RDX that I had made up my mind that I was not going to return for another Acura. However, on a whim I decided to stop by Acura of Denville to speak to Steve Victor (who sold me my TL). Steve and Mike listened to my story and wanted to keep me an Acura customer. They presented me with an offer that met all of needs and changed my mind about leaving Acura. My entire experience with this last car purchase was pleasant and handled in a professional matter. I am extremely satisfied with my purchase as I was when I purchased my TL from Acura of Denville. After working with other Acura dealerships, I will only be returning to Acura of Denville, and to Steve Victor, for future purchases.Thank you!Tara Asea

jesz

Sep 20, 2011

Harold Marin was exceptional. Like most people I have little time and Harold picked up on my purchasing style/profile immeadiately. I know what I want and Harold provided me with a very timely (same evening), no nonsense, very competitive out the door price quote by e mail. I met with him the following evening, on my schedule, spent 10 minutes with him, no pressure, and sealed the deal. It just doesn't get any better than that. Harold thank you for being so efficient.

christinefreschi

Sep 11, 2011

We had a really great experience purchasing our new MDX. Michael was great and very knowledgeable. Would definitely recommend him. Worked with us to find the perfect car at a great price. Also was very helpful instructing us on all the features of the car.

Carlwallach

Aug 27, 2011

Our experience was pleasurable from the beginning. James made the process very smooth and was very knowledgeable. Once we took ownership, James stayed late to walk us through all the features of our new car.

cmariconda

Aug 24, 2011

friendly and courteous. Sales manager was helpful with the leasing information.sometimes too much time was wasted between salesmen and the sales manager. would be helpful to deal with them directly.

alex1

Aug 2, 2011

The dealer rep was very cordial and not pushy at all. He was friendly and did not throw any sales pitches or lines at me which I appreciate very much.

mmarotta

Jul 31, 2011

We purchased two vehicles (a TL and an MDX) this year from Acura of Denville. Both times we worked with Mike Galeazzi. Mike was extremely professional and very friendly. He knows the vehicles inside and out and answered all our questions patiently and completely. The dealership itself provides an inviting environment and the experience (both times) was smooth.

BMWME

Jul 14, 2011

I am looking for a 2007 used MDX and have been shopping around. My first stop before thinking about buying a car was choosing a respectful dealer (thank you dealer rater). I think Acura of Denville is a great place to start. They have very good ratings on both used and new sales. They take the time to respond to every single comment and that is a great customer service. This is the second Acura dealer that I will visit this week and I will defiantly rate both dealers after I visit AOD today. I am looking forward to interacting with the staff and live a good car buying experience.Thank you

jhennessy1068

Jul 6, 2011

Mike treated us very professionally, gave a test drive, knew his product and was not afraid to give us a price (something many dealers avoid- makes me suspicious of what they are trying to hide)I had to travel about 25 miles to the dealership but worth the effort !

Mojo1

Jul 1, 2011

Steve and the team over at Acura of Denville delivered an exceptional, zero stress, no-hassle sales experience.In an industry where repeat business is an unfortunate rarity, Acura of Denville's staff really stands out and earns your business and loyalty.

vwoody616

Jun 19, 2011

I was approached and greeted very friendly at the dealership and did not feel pressured to answer questions about buying or not. When leaving the first time I was introduced to Michael Bailey by Michael Galeazzi which made future phone calls and visits very comfortable.Like most customers, when the car was not available at the dealership and it took more time than I thought it should; I shopped the price. Although I was able to get a little lower price at another dealer I bought because the effort these two guys made to get me a car. Thank you for the professionalism!

Vicbugle

Jun 19, 2011

I recently purchased a 2012 Acura Tl from Denville Acura. During my search for a new car I contact Holley Haggerty, the internet sales manager, and negotiated the entire transaction, including a 2006 Acura TL trade-in via the internet and telephone.It was an excellent experience working with Holley and the Denville Acura team and I would not hesitate to use them again for future purchases. There was no pressure and we both understood what each other needed to negotiate an agreement that worked for both parties. Thanks again Holley for making my buying experience a great one!!

JI14

Jun 14, 2011

No pressure; straightfoward, no gimmicks; easy negotiation over trade-in and closing of transaction from e-quote. Holley Haggerty was courteous and responsive, as was the manager recently arrived from nearby Honda. Great experience. Love my RDX and happy to be back in Acura family (former MDX owner) and with Acura of Denville.

jcliff1234

May 31, 2011

I the kind of person that dreads new car shopping and pressure salesman and that infamous, I have to check with my sales manager for final price. As a business person, I find that whole process archaic and frustrating. So this time, I switched to a straight internet pricing approach from three dealers. I must say that this was an incredibly straightforward and simple experience. I had my offers within a day, I selected the lowest who was Acura and Denville, made a deposit over the phone and picked up my vehicle 2 days later.I will also say a special thank you to Holley. Competent, courteous and well organized. It only required a single call and a few emails to have my paperwork complete. When it came to picking up the vehicle, I was in and out in about 45 minutes.Simply outstanding experience. I look forward to recommending Holley and Denville to colleagues.

steveandsandy

May 28, 2011

What a nice experience! No games, no pressure to buy unwanted coverages or add-ons, just the best price and a smooth and easy purchase process tailored to the online buyer.This was much better than the experience I had buying my other Acura from a different dealership several years ago! Holley was terrific.

catamount2023

May 23, 2011

Everyone at Acura of Denville has been great to work with. They had the pateience and time to spend to make sure that we understood the car we were looking at met our needs. Even though they did not have a car that exactly met our needs in stock, they were able to obtain one within a day. They were able to make the whole process quick and easy.

kbreen

Apr 27, 2011

This was the second car I purchased with James as the salesman. He was very down to earth with no hard sell tactics. The car I wanted to test drive was available. james was very familiar with all of the questions I had about the features of the car unlike other dealerships.

Nurse Jackie

Apr 22, 2011

Denville Acura is a Great place to purchase an automobile espically when your dealing with Mike..He was so kind to my friend a year ago when he purchased his TL and then when we returned and told Mike the story of my friend having a "Stroke" after by-pass surgery and we needed an Suv...everyone was so understanding we walked out with trading the TL and purchasing the RDX...I would definately return to Denville Acura and see "Mike" again if we ever need anothe car..Even come back to New Jersey to deal with such NICE people..Thank-you and God Bles all the people at Acura of Denville!!

yianni

Apr 11, 2011

Every car we ever bought we did not have a good experience until we came to Acura of Denville. Holley was wonderful to deal with, there was no pressure or haggling, she was efficient and helped us on all our needs. Britt in finance was very pleasant, she explained everything very clear and did not pressure us into anything we did not want. Overall it was a great experience and everything went through very smooth and fast.

joetl

Apr 7, 2011

My overall feeling when dealing with this dealership is one of friends getting together rather then a sales situation. This is something I enjoy whether meeting with the sales or the service staff. The only pressure I feel here is from the hinges on the front door. Steve Victor is the embodiment of a sales person who cares, having worked with me twice. His responses were prompt and accurate answering my questions as well as meeting my objections. Since this was my second dealing with Acura of Denville I know that my opinion is reinforced by consistency.This dealership was recommended to me by a friend and I would most certainly pass on that recommendation.

sicker50

Mar 5, 2011

Went to this dealership to look at and possibly purchase a 2007 TL. After going inside and looking for a free salesman there were a bunch. After one guy approached me and asked if i was being helped i told him what i was looking for and he said i had to talk to another salesman about that. Then after waiting ten minutes for the guy to get off the phone talking to someone about the mall. He then proceeded to talk to another salesman. I gave up after waiting there for 20 minutes. On my way out the door halfway threw he then asked if i was being helped i said no and shook my head and left. They could have really made a sale with me i fell in love with the TL. Very disappointed.

dschiller

Feb 26, 2011

This is my 5th Acura from Acura of Denville dating back to 2002 and my third TL. I always have a great experience here, with professionalism all the way through. Dealing with Pete Spiro is always a pleasure. He is knowledgeable, professional, reputable and never pushy. He is always true to his word, honoring all verbal agreements with no hidden surprises when you make your purchase. Service has been great here also. I highly recommend Pete and this dealership for turning purchasing a car into a much more pleasant experience.

NAGA

Feb 10, 2011

This is the 3rd Acura I have bought from this dealership in the last 9 years. The reason is because of their low key sales approach and the no nonsense negotiations they engage themselves. The standout reason is on person, Peter Spiro, a true professional and a very honest man. This is a rarity in the auto dealerhsip business.

jigar218

Jan 31, 2011

Got my first Acura on Friday evening. The dealership was very nice to work with...much better than some other ones that I've gone to. Pete is a very nice guy. What I love about the Acura brand is that everything is included and they don't nickle and dime you to death with options! Check them out on Rt. 10 in Denville..they are a nice group of people.

irvsson

Jan 10, 2011

This is the 2nd car we have purchased from Acura of Denville and the 2nd purchased from Steve Victor. Both Steve and Erik Dinayuga were responsive and knowledgeable. I drove away knowing that I got the car I wanted at a fair price - at the dealer where I have been a customer for 6 years and counting.

vanacorec

Jan 10, 2011

I wish to express my genuine thanks to Acura of Denville for the extremely professional and customer-focused approach relating to my December purchase of a new 2011 TL. I specifically wish to commend Peter Spiro for his detailed knowledge of the vehicle and all its terrific options. Dealing with Pete was a very enjoyable experence -- which has more often not been the case when I have made a purchase of an automobile in the past. I would say the Acura of Denville truly knows how to treat returning as well as new customers in terms of making sure you receive focused attention while giving you an excellent price for a great car.This is my second Acura and I cannot over-emphasize how reliable and exciting the TL is to own based on my two experiences. A for recommending Pete and Acura of Denville, I heartily do so without exception. In today's too-often fast paced world, a is a real surprise and pleasure to have experienced the Acura of Denville selling approach.Sincerely,R. Chris Vanacore

bkwslp

Jan 7, 2011

I was very happy with the Acura dealer in Denville, NJ. Steve Victor was very professional, friendly and knowledgeable and answered all my questions. I appreciated that he called me back on the phone when he said he would which was very helpful to my work schedule. Steve was courteous, professional and flexible and made my buying experience a pleasure. Harold Marin, also, was very knowledgeable, professional and helpful throughout my car buying experience. Acura of Denville should be very proud to have these fine gentlemen on their team.

KDinh

Dec 24, 2010

Excellent, courteous & professional customer service. Acura of Denville was the most pleasant car buying experience that I've ever had. I was very pleased with the flexibility and quality customer service provided by both Erik and Brit. I've been to many dealers before coming to Acura of Denville and yet, I was amazed at how professional and efficient Erik showed me today. Brit was especially helpful when she set me up and showed me several features so that I can easily use my new car. I'm really looking forward to doing business with Acura of Denville again in the future.

traveldar

Dec 6, 2010

Thanks to an outstanding sales representative, Dilip, and the new sales manager, Eric, I was able to purchase a beautiful Acura TL without any stress. Dilip could not have been more helpful, friendly or knowledgeable of the process. He kindly explained anything that I addressed. I strongly recommend others to seek his help when purchasing a car. You will not be disappointed.

critty84

Nov 27, 2010

i had a great experience with acura of denville. thank you dilip for making my first car buying experience as easy as it could be. you were very accomodating, going out of your way to pick up my father from the train station. you communicated well about the status of my car, when it was coming in. paper work was ready when i came in. and you did a great job with the follow up and helping me get in touch with the right people. thanks again.

MJAYP

Nov 27, 2010

I was shopping for a used vehicle for my son and came across a used Sonata. The sales person was not "pushy" and ask if we would like to take the car for a test drive. We drove the car and liked it. It was the perfect vehicle for him and the price was not that bad. He came back with a price that we could afford. We went back two days later to pick it up and he went over all the options and features the automobile was equipt with. We praise not only the dealership but our sales rep too. I would recomend any one buying a vehicle to see Michael Galeazzi at Acura of Denville!!

artntricia

Nov 25, 2010

Each person I spoke with, not only the two dealers, but various employees that answered the phone were very responsive and prompt. Even if they were not my dealer they went out of their way to make sure my questions were answered and my issues were resolved. A good example is when I came to pick up my plates, even though Mike was not there, another representative quickly found my plates and put them on, making sure I was not delayed.

shenetteo

Nov 23, 2010

I would definitely refer someone to this dealership not because of the dealership itself but for the outstanding salesperson that assisted me Mr. Dhillip. He came highly referred from a family memeber. He was detailed, accomodating, friendly and consistent in providing excellent customer service. In closing my deal I didnt feel like a just another customer..I felt like a client, one who would come back for future service. Thank you Dhillip for your excellent service!!!

dolfan531

Nov 12, 2010

i started shopping for a new rdx tech awd two weeks ago, first went to springfield acura. i will never be back to that dealer again, the price negotiation took too long and the final price was not good at all, also they were telling me that they could only do a good price on a 2010 rdx, which i found out that they didn't have anyway. i called bridgewater acura and denville acura next. the person i spoke with at bridgewater acura did not get back to me until 6 hours later, Michael at denville gave me an amazing price after only 10 minutes and one phone call. the price that michael quoted me beat bridgwater by $70. I went and signed the paperwork and the car was delivered to me yesterday. the whole process was the best i have ever had. having dealt with mazda, nissa, in the past, those experiances were horrible. Michael exceeded my expectations and i will always do business with denville acura. Again, this was the best experiance i have ever had. thank you

sophia g

Nov 7, 2010

I have always been a loyal acura owner. In the past 10 years I have probaly owned 4 Acura's and have always been happy with the experience. almost all the previous cars i have owned came from my local dealer in WAYNE.It seemed like every time I went back to buy another car I had to deal with a new salesman.There always seemed to be a lot of new employees,and every time it took forever to get a price from anyone.My time is important as I work full time and also have a family to take care of. So I took a chanch and tried Acura of Denville, and I must say say it was a entirely different experience from the time I walked in I was greeted immediately and was introduced to Steve Victor who was very professional and extremely knowledgeable of the mdx which I was interested in.He seemed very honest and I happened to notice many awards that he had received over the years and I could see that he had been with Acura of Denville for a long time. which I like.I look forward to doing business with him in the future. The best experience ever buying a car.

jbtvpost

Nov 3, 2010

We were looking for a specific used vehicle, vw, jetta. After seeing one on the lot and inspecting the vehicle, Gary came to us. We test drove and discussed the vehicle with him. We were very satisfied with the condition of the vehicle but the price was a little higher than we wanted. Gary worked with us. The price was still higher than we wanted but after researching other places we knew that this car would sell quickly and needed to make a decision. Gary was very polite and patient. The deal went very smoothly.

SFTSC

Oct 29, 2010

I Have purchased 3 preowned Acura's from Gary. I feel he went out of his way to make the deal fit my needs. It was easy and it was a pleasure working with him. The pricing was fair and the financial terms were vvery favorable. I would recommend Gary to a friend

tonybusa

Oct 28, 2010

I just purchased my 3rd family vehicle from Acura of Denville. All three were purchased from their previously owned inventory (2009 Acura TL, 2006 Acura TL and 2004 BMW 325xi). Each purchasing experience was extremely positive. I dealt with the pre-owned Sales Manager -Gary Legora for each transaction and was extremely satisfied with his customer service. He made all my car buying transactions smooth and exceeded my expectations. All 3 vehicles I purchased for a very fair price (lower than other dealers) and I am very happy with all of them. I am confident that whenever my next auto purchase need arises, my first call will be to Gary and the Acura of Denville dealership.

damana

Oct 27, 2010

This being my first time buying a used car, I went into the experience not knowing what to expect. After going to numerous dealerships and look at numerous cars, each with a bigger problem then the last, I finally stumbled into Acura of Denville. I must say that Gary was exceptional from the get go. He was friendly and reassuring, a pleasure to deal with! The car that I looked at was well kept and I could tell I wasn't getting a piece of junk. After my mechanic looked at the car and verified what I already knew, Gary and I settled on a price. He matched my last offer and I am walking away a happy man with a beautiful car.

dabl79

Oct 22, 2010

This was my 3rd Acura purchased from this dealership (2008 TSX). And, also the first car I've ever purchased as a single woman. A sacry experience, you'd think so, but not really. It was a non-stressful, pleasant experience. It helps that I know that is a great car. I've loved all mine. My salesman, Gary Legora was extremely professional and knowledgeable. I feel comfortable with the service I received. I prefer dealing locally and did not want to have to buy from another dealer. I'm glad it worked out. I'd defiitely buy another car from Gary, OR if new, from Acura of Denville. One thing for sure, I hope I don't keep this car as long as I did the last one (179,300 miles), but if I do, I hope this one is as exceptional as my 1999 2.3 CL. Thanks.

GGDIRISH13

Oct 14, 2010

I needed a good relaiable low mileage used car for my daughter who is a college student. I saw a car that fit what I was looking for on Auto Trader.Com. I called the dealership and spoke with Gary Legora. He told me that "You won't be disappointed if you come over and see this car." He was 100% correct. After a short test drive we sat down and discussed the price. Gary gave me very fair price for the car and I bought it on the spot. It was a pleasure to deal with someone who understood what I was looking for and the budget that I had to work with. Gary was professional,personable, and a pleasure to deal with. I would highly recommend Gary. I can tell you that if you need to purchase a car and deal with Gary "You won't be disappointed."

ddibsie

Oct 13, 2010

I recently purchased my new Acura TL through Dilip Steaphen. Mr Steaphen was a pleasure to deal with. He was knowledgable, honest and unlike other dealers I had dealt with, Dilip was NOT PUSHY. I would highly recommend purchasing your next Acura through Dilip at Acura of Denville. They really put the customer first. Dilip and the team at Acura of Denville will work hard to find the right car for you at a competetive price.

Chr1s

Oct 11, 2010

We had a great experience with Gary... we purchased a pre-owned (TL) car for my son. He is thrilled with the car. Gary and the staff were very pleasant... not pushy... and easy to work with. We had a very relaxing, positive experience.... I would highly recommend Acura of Denville again, and Gary. I purchased my new MDX in January and had a similar pleasant experience.

SiVitaliy

Oct 3, 2010

Had a excellent experience with Acura of Denville. Dilip Steaphen was my sales person. Dilip is patient, knowledgeable and very professional. After shopping other dealerships, none could compare to Acura of Denville. Definitely will be coming back for future business.

Sunil Singh

Oct 1, 2010

Shopping for a used car that is both reliable and affordable.well, I ended My search at Acura of Denville, after shaking hands with one of the most down to earth sales-man who , I must say is exceptionally honest, soft spoken and patient. From initial intro and hand shake to , Assuring me with a fair market price, ensuring that My car will be serviced with 100% satisfaction before picking up. Thank You Mr. Dilip Steaphen. http://www.acuraofdenville.com/used/Honda/2004-Honda-Accord-00a29b820a0a0064014f0fb4b52442ad.htm

chakras

Oct 1, 2010

EXCELLENT SERVICE FROM MR. DILIP STEAPHEN, ONE OF THE EMPLOYEES AT THE DEALERSHIP. MY WIFE AND HAD A PLEASANT EXPERIENCE. NO HASSLES AND NO PRESSURE/RUSH TO BUY THE VEHICLE. JUST A CLEAR CUT SALE. RECEIVED EXACTLY WHAT WAS PROMISED.GOOD JOB, DILIP.

benmroz3

Oct 1, 2010

I have to say, I have purchased 32 vehicles in the past 18 years of driving and this had to be the easiest and enjoyable purchase that I have EVER endured. Steve Lutzig was able to offer me better than a competitive price and assign me to a knowledgeable sales rep, Dilip Steaphen, who went out of his way to make sure that I was comfortable with thier offer, the vehicle and the process.In the end, Glenn Curry was helpful with finalizing the financing documents, accessories and warranty options and had me out of the dealership within a matter of minutes. Total time spent in the dealership with this purchase was under an hour.As a result, they can expect to see me there in 5 years to buy my next vehicle, if not sooner! Sincerely,Ben Mroz III

njmichele1

Aug 22, 2010

Peter was friendly and very well informed on the options for leasing my car. He knew what I was seeking and was able to show me all the possible scenerios of a lease as to money down amounts vs no money down for instance. He also was very helpful in setting up the phone system in the new car when I picked it up, showing me how and demonstrating the phone add/store feature.

bauerdonna

Aug 18, 2010

I had been shopping for a pre-owned Acura for several weeks, but wasn't satified with the dealership I was working with. As soon as I switched to Acura of Denville I knew that the experience was going to be completely different. Gary was wonderful to work with. He made this such a great experience that I will definately be recommending this dealership to anyone I know that's shopping for an Acura.

stonepaul83

Jul 20, 2010

My wife and I were looking in the area for an Acura dealership and one of my wife's coworkers recommended this place. The customer service there was outstanding. Our salesman Gary was inviting, knowledgable, and overall very helpful. The only dealership I've been to that I didn't feel pressured into decisions. He was very straightfoward and after seeing our 2009 Acura RDX, we were sold. Best of all the price they quoted over the phone to us was the price we ended up paying. We are very satisfied with our purchase and highly recommend Acura of Denville

josh2car

Jul 19, 2010

I had an extremely positive experience with Acura of Denville. James was helpful, friendly, knowledgeable, and gave me a great price for a great car. I look forward to coming back for regular maintenance and would definitely consider buying from again in the future.

kmini

May 2, 2010

while shopping for a new or used car is exciting, no one that I know realy "likes" to do so. Car salesmen can be very intimidating, appear to be underhanded and sly. Gary Legora at Acura of Denville is the opposite. He allowed me to take the time I needed to make decisions. He was very upfront and honest. Purchasing a certified pre-owed car from Gary was such a relaxing, calm and friendly experience that I will definitly go back to Acura of Denville. If Gary is off, I will wait for his return. I have also decided that certified pre-owned will be my top choice the next time I am in the market for a vehicle. I purchased an Acura TL. Since it was 3 years old, there were a few scratches and scrapes. I didn't notice most of them. But Gary did. He took it upon himself to schedule the car for minor touch up painting needed. Even some areas that Gary did not see, notably a deep key scratch along the drivers side of the car, were taken care of immediately. Need car mats? Don't even need to ask; they were in the car upon pick up. And you can't beat the low interest rate incentives, extended warrantee and service at Acura of Denville. As I said before, I WILL buy again from this dealership. I am confident in my purchase and buying from Gary was key! I will recomend Acura of Denville and Gary Legora to everyone I know! Your loyal customer, K. Mini, Denville, NJ

dvaretoni

Apr 20, 2010

Purchased a used 2007 Acura TL last week. The experience was great! My salesmen Gary Legora was beyond professional, knowledgable, friendly, helpful, not pushy and honest. I was in the market for quite sometime and service at Acura of Denville was by far the greatest. Presentation truely means alot to a buyer and at the dealership it was very clean and professional. I am exteremly happy with my decision not only because it is a great car but because the service was the best I have ever experienced. Keep up the good work, Thanks again!Danielle

majenkins41

Apr 16, 2010

hi- i went in to purchase a new acura and james piccioni assisted me. he was very professional and knowledgeable and courteous. i was very impressed and he was so kind and very willing to lend a helping hand. The dealership was clean and neat and the uniforms added a nice touch! I would highly recoomend this dealership to anyone who wants good customer service and a fabulous price at a competitive rate!!!!! acura of denville is the best and number one in my book and james is great also.Buying a car was simple and easy and fun thanks to acura of denville!!Sincerely,MAJ

MandH

Mar 13, 2010

We have owned 9 Audis, all purchased from the same dealer. When that dealership no longer seemed to appreciate our loyalty, we decided to try an Acura MDX. We leased our first MDX and loved the car. Recently, our lease was up and when we visited the dealership found that their customer service was lacking. They tried to pressure us into taking another car from them by telling us that our current car MDX needed expensive repairs but if we bought immediately, they would absorb the cost. We decided to look elsewhere. We found Acura of Denville and started to discuss a deal with them. We were not in a hurry for a car. We liked the way Acura of Denville treated us. They also gave us very fair pricing. After we signed on the deal they delivered our new MDX very well prepared, taught us how to use all the controls and were very patient with us. We appreciated the fact that the Sales Manager came over to meet us and not bludgeon us into signing before we were ready. We also liked that the owner of the dealership came out to say hello and to thank us for doing business with Acura of Denville. He offered his card and promised that we would be happy with their service. We felt comfortable here and felt appreciated.PS: We really love the new MDX! It is a great auto.

jackal82984

Mar 8, 2010

Acura of Denville, is by far one of the most professional, courteous and laid back dealerships in the area. I purchased my certified pre-owned Acura RSX from them, and couldn't be happier with the process. While searching around for my Acura RSX, I visited quite a few other Acura dealerships before finding my car at Acura of Denville. Other dealerships used car departments were filled with your typical car salesmen. They tried pushing me into a car, with the famous, "what price do I need to give you to buy it today" routine. I was very turned off by them, and felt disrespected. I was very knowledgeable of the car I wanted, along with the certified warranty Acura offers for their certified cars. Lots of salesman at these other dealerships, gave me wrong information, and we're very pushy. One salesperson laughed at what I wanted to spend which was a reasonable offer, than got his manager and said we can do that price, but don't try to haggle me anymore. I just figured this is typical of car dealerships, until I finally met Gary at Acura of Denville.This dealership was the farthest away from me, but boy was it worth it. I found a car listed online that was perfect, low miles, certified and withing my price range. I called, and Gary was very polite, and informed that it was still available, and that I can come at any time. I immediately took a ride out west to see the car. Once arriving, he immediately greeted me outside acknowledging me as a human, unlike other dealerships where you have to wait to be 'picked' to get help. He showed me around the car, the features, a brief history as well as the service that was performed. He was very knowledgeable, and didn't pressure me one bit. I had informed him I had a deposit on another RSX that was cheaper, but wasn't certified, and he quickly price matched this one to meet the offer of the other one. It was at that moment, I knew I had come to the right place. He offered to let me drive the car, by myself, but I quickly declined as I didn't know how to drive manual shift at the time. I brought my father back the next night, and he was just as friendly again. After my father driving the car, and finding nothing wrong with it, we wanted the car, and Gary did his 'honest handshake' that he'd keep the car for us tomorrow when we would come back with the certified check. The next day we came back to my car all prepped and shiny, with the license plates on and everything. We met with Gary one more final time, who reviewed the paperwork, warranty information, and other information. It literally took 20 minutes, and we we're on our way.I can't say enough good things about how laid-back, honest and professional this dealership is. I wish it was closer so I can take my car there for service. I have no problem recommending this dealership to anyone. I met with Gary again when I friend of mine was looking at TSXs, he immediately recognized me, and again was extremely friendly, nice and professional with my friend and me. I highly recommend this dealership if your considering a new or used Acura. They are very knowledgeable, straightforward and professional. I even received a Christmas card from them six months after I purchased my car :)

SANDYBIRD

Mar 3, 2010

I have owned many Acura's over the years. I have bought them from various local dealerships.I am always looking for the best deal.I always end up at Acura of Denville.They have always been very straight forward and upfront,and have always followed thru on all their promises.On my last occassion I bought a 2010 tl. I had shopped around to other dealerships in the area.Steve was the first salesmen I had to deal with,right from the start I felt very confortable with him. he seemed very honest and sincere. he gave me a lease payment on the car after I had told him I was looking for his best price. I was going to buy from the dealer who hadv the best price.A few days later I went to another local dealer and spent much time with the salesman? and was never given a final price. after numerous complaints and many visits from 2 different managers I was finally given a price which was pretty much the same as the one fom the first salesman Steve.I really did't like haven to spend all this wasted time just to get his best price.I would also question the salesmans knowledge of his product.because there were times when he could't answer some of my questions which was basic to the car.I would like to thank the people at Acura of Denville for being so professional in their approach to the sales experience keep up the good work.

monterom

Feb 9, 2010

I have bought 3 Cars from Acura of Denville and it had always been excellent expierence. My New Acura 2010 RL was spotless and Steve showed me how to use everything and my car. One day I was in the area and stopped in without an appointmant to see if the could service my car. While Waiting I got a callto rush home. all loner cars were out at that time, But however Sale Manger Bob gave me his personal car to use. That is one of my reasons I will always buy my Car from Acura of Denville,

sloanz1

Jan 13, 2010

I was looking for a Certifed Pre-Owned MDX. I checked out the impressive website and contacted the dealership. Within 20 minutes I got a call from Gary Legora, who is the Pre-owned Vehicle Manager. He was very courteous and discussed a few vehciles there that met my criteria. He was up front about the pricing and gave us a very fair price on the MDX we liked. A day later I drove home in the perfect vehicle and am happy to report that we have had absolutely zero issues with the car since.Thanks Gary!Sloan

bmerker

Jan 13, 2010

Between my wife and I, we have been leasing Acura automobiles from Acura of Denville for 7 years now. We will continue to shop with them because of their commitment to treating us the way we feel a customer should be treated, with respect and honesty. They have been extremely loyal to us and we feel a similar sense of loyalty to their dealership despite that there are other Acura retailers closer to our home. So when it comes time to lease another vehicle, we'll give Pete a call over there as he has always treated us well. Thank you.

CaptainTruth

Jul 17, 2008

Historically the service here as not been good. When I first bought my 2005 RL, there were constant problems. Disorganized. Cars not ready when promised. No followup. 3 years. Will not repurchase Acura as a result. Horror show. Appointments not being kept. Not being contacted when car is ready. They've improved alot, though it can still be improved further. I have still had situations in the current year where I was told car was ready, came down, problem wasn't fixed. Also had part ordered but was never told that it was in until I came down. Or having an appointment which needed a part, but didn't find out until that day that the part wasn't in yet. These communication issues are annoying.Still, they have improved alot over the past couple of years. Service manager tries hard. At least one technician there seems to know something about the car. Rating used to be a "1". Now I put it in the middle somewhere, though I do hear friends of mine with absolutely glowing reports about their Acura service and, according to surveys, Acura rates very high. So I have to give this a "3". Still not sure if I would recommend the dealership for repair or service.

kumarforyou

Jun 24, 2008

This is my second buy for an Acura TL from this dealership. The best thing about them, they are not pushing, I hate that part at other dealerships. somehow when you start bargaining, some dealerships doesnt treat the customer with respect but this dealership is different. Also the most important thing is the finance option, which lots of dealer take advantage for; like giving you some excuse to increase the APR but Acura of Denville gave me the best APR available in the market. Since I live in Philadelphia I went only once for servicing to them and they were extremely patient with my complaint of rough ride, I guess that was my problem since I drive a Mercedes E350 and the ride is a bit rough in TL. I'm not sure if other sales person are different but the one I dealt with was the best. I had been involved in more than 100 purchases for my friends and families for buying a car from research to delivery but this has been the best dealership I encountered so far.

njfoot

Mar 1, 2008

will mispresent the car to you and will lie about it, I currently bought an MDX and discovered that at the spot but unfortuntly was too late because I signed the contract after trusting the salesman. they will claim owner not available and does not own a cell phone!.Owner left me a massage with manager that I am stucck with car and asked me to go to court. No customer service picked car with no gas and was left in the cold outside dealership with no one showing how the car even work, I will not recommend this dealer to anyone.

rsc2024

Jun 22, 2007

I went into this dealership prepared to purchase a 2007 RDX. No games to haggleing.... not only were the salesmen & The Finance & Insurance Manager Rude..they could care less about customer service. All they were interested in was getting my money and signing all of the paperwork. Im going to make sure I tell all my friends and Relatives NOT to go to this dealership!They need take lessons in customer service if they want to stay in business!!

midfilder06

May 25, 2005

This place is so back in time that every time you call the phone rings between 5-10 times before they answer, when they answer they normally ask you to hold on for a second,that last about 2-5 minutes. When they finally answer the phone to get an OIL CHANGE you need to make an appoitment for up to two weeks ahead.Appointment for an oil change! hello! If i had the tools it will take me 15 minutes.you guys are professionals.<br><br>Guys please! Customer Service is the face of a business, you should never disapoint any customers. <br><br>It's not only about selling cars, is also about keeping customers.<br><br>sencierly,<br><br>A real Customer Service Manager.