Dealer Logo

Used Cars for Sale at Acura of Peoria in Peoria, AZ

1,663 miles away from you!

Acura of Peoria of Peoria offers you the opportunity to find used cars by Acura of Peoria. Acura of Peoria is a trusted dealership serving clients throughout Peoria, in search of certified used cars. Also, Acura of Peoria is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Acura of Peoria to get the affordable car that is right for you.

Location: 9190 W Bell Rd, Peoria, AZ 85382

Phone: (623) 385-1478

4.7 Google 1600 reviews

Contact Dealer

No matches found.

Save your search and we will notify you when we have cars that match your search criteria.

We expanded your search distance and we're unable to find cars that match.

Try adjusting your filters, or start a new search.

$42,980
$42,980 above
$1,267/mo est. ?
9,078 km

Acura of Peoria

Authorized EpicVIN dealer

4.7 Google 1600 reviews

85382, Peoria AZ

Check Details
$43,923
$43,923 above
$1,295/mo est. ?
7,158 km

Acura of Peoria

Authorized EpicVIN dealer

4.7 Google 1600 reviews

85382, Peoria AZ

Check Details
$43,379
$43,379 above
$1,279/mo est. ?
7,397 km

Acura of Peoria

Authorized EpicVIN dealer

4.7 Google 1600 reviews

85382, Peoria AZ

Check Details

To save your search and get updates on new inventory and price drops, sign up for a profile

Sign up
high price
$23,997
$1,574 above
$708/mo est. ?
14,925 km 2.4L

Acura of Peoria

Authorized EpicVIN dealer

4.7 Google 1600 reviews

85382, Peoria AZ

Check Details
fair price
$21,224
$2,428 below
$626/mo est. ?
59,988 km

Acura of Peoria

Authorized EpicVIN dealer

4.7 Google 1600 reviews

85382, Peoria AZ

Check Details
great price
$33,114
$7,437 below
$976/mo est. ?
13,065 km

Acura of Peoria

Authorized EpicVIN dealer

4.7 Google 1600 reviews

85382, Peoria AZ

Check Details
high price
$21,550
$873 below
$635/mo est. ?
35,238 km

Acura of Peoria

Authorized EpicVIN dealer

4.7 Google 1600 reviews

85382, Peoria AZ

Check Details
great price
$23,673
$9,955 below
$698/mo est. ?
45,805 km

Acura of Peoria

Authorized EpicVIN dealer

4.7 Google 1600 reviews

85382, Peoria AZ

Check Details
$31,212
$31,212 above
$920/mo est. ?
52,994 km 3.5L

Acura of Peoria

Authorized EpicVIN dealer

4.7 Google 1600 reviews

85382, Peoria AZ

Check Details

Save a search, and we'll alert you when there are new listings that match exactly what you're looking for.

$44,384
$44,384 above
$1,309/mo est. ?
88,446 km 5.7L

Acura of Peoria

Authorized EpicVIN dealer

4.7 Google 1600 reviews

85382, Peoria AZ

Check Details
$34,063
$34,063 above
$1,004/mo est. ?
64,016 km 3.5L

Acura of Peoria

Authorized EpicVIN dealer

4.7 Google 1600 reviews

85382, Peoria AZ

Check Details
$10,743
$10,743 above
$317/mo est. ?
319,557 km

Acura of Peoria

Authorized EpicVIN dealer

4.7 Google 1600 reviews

85382, Peoria AZ

Check Details
$9,707
$9,707 above
$286/mo est. ?
203,147 km

Acura of Peoria

Authorized EpicVIN dealer

4.7 Google 1600 reviews

85382, Peoria AZ

Check Details
$13,363
$13,363 above
$394/mo est. ?
193,900 km 1.8L

Acura of Peoria

Authorized EpicVIN dealer

4.7 Google 1600 reviews

85382, Peoria AZ

Check Details
$60,695
$60,695 above
$1,790/mo est. ?
1,944 km

Acura of Peoria

Authorized EpicVIN dealer

4.7 Google 1600 reviews

85382, Peoria AZ

Check Details
$55,595
$55,595 above
$1,636/mo est. ?
60 km

Acura of Peoria

Authorized EpicVIN dealer

4.7 Google 1600 reviews

85382, Peoria AZ

Check Details
$55,595
$55,595 above
$1,636/mo est. ?
56 km

Acura of Peoria

Authorized EpicVIN dealer

4.7 Google 1600 reviews

85382, Peoria AZ

Check Details
Get a price quote
203,852 km 3.3L

Acura of Peoria

Authorized EpicVIN dealer

4.7 Google 1600 reviews

85382, Peoria AZ

Check Details
$58,545
$58,545 above
$1,723/mo est. ?
0 km

Acura of Peoria

Authorized EpicVIN dealer

4.7 Google 1600 reviews

85382, Peoria AZ

Check Details
$75,295
$75,295 above
$2,216/mo est. ?
0 km

Acura of Peoria

Authorized EpicVIN dealer

4.7 Google 1600 reviews

85382, Peoria AZ

Check Details
$53,045
$53,045 above
$1,561/mo est. ?
0 km

Acura of Peoria

Authorized EpicVIN dealer

4.7 Google 1600 reviews

85382, Peoria AZ

Check Details
$23,298
$23,298 above
$687/mo est. ?
41,787 km

Acura of Peoria

Authorized EpicVIN dealer

4.7 Google 1600 reviews

85382, Peoria AZ

Check Details
$22,888
$22,888 above
$675/mo est. ?
46,681 km

Acura of Peoria

Authorized EpicVIN dealer

4.7 Google 1600 reviews

85382, Peoria AZ

Check Details
$18,888
$18,888 above
$557/mo est. ?
56,943 km

Acura of Peoria

Authorized EpicVIN dealer

4.7 Google 1600 reviews

85382, Peoria AZ

Check Details

What’s more, Acura of Peoria of Peoria has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Acura of Peoria. Check out the listings today to find the right car for yourself. Acura of Peoria is definitely the best place to buy used cars online.

4.9
Star icon

Based on 1311 Reviews

5
1251
4
15
3
12
2
13
1
18
0
2
Add Review
JW

Jeri Warren

Oct 3, 2020

Star icon

We bought a car here 8 years ago. The personal attention and friendliness of the staff has maintained a very high standard since the first time we walked into the dealership. After 5 years of visits to Acura of Peoria, trips for service or just asking questions it feels as if we are visiting friends when we go. . I trust them completely. I would never go to another dealership to buy a car or for service.

SJ

Shirley Jansen

Dec 16, 2020

Star icon

Experience was great. Advisor was very nice and knowledgeable. Car was washed and no water spots. Speedy service. Thank you Brian for all your assistance. Peoria Acura is a great dealership taking care of their customers. Thank you.

JH

James Huang

Mar 13, 2021

Star icon

A big thanks to Eugene, Aaron and the team at Acura Peoria for my new ILX lease and turning in my old lease. Quick and painless, a better deal that the manufacturer's already good lease deal. Paperwork was done in 5 minutes. And three years later I’m back with Acura Peoria for another lease. Can’t say enough about their dedication to service, they went above and beyond for me and I got a good price too. Thanks to Paula, Darren and Stephen!

AY

Alexander Yates

Nov 14, 2021

Star icon

Friendly staff, bobby was our salesman. Inventory was not the greatest but that is pretty standard these days. Bought a 18 4Runner Sr5 and Acura had THE single best price in valley that I could find after searching pretty hard for a few weeks. Finance APR was solid and we were in and out of dealer in less than 1.5hrs. Will use again. Sidenote, never go to Chapman Chevy in Tempe. As we were going to sign the finance paperwork, they told me “Hey we made a mistake and the 4Runner was supposed to be listed at $54k and not $45k. Wife and I immediately walked out. Sketch dealer. Avoid at all costs.

vb

vasanth balakrishnan

Oct 20, 2021

Star icon

I had to work with Cesar Castillo from the service department for an issue with the tires & brakes. I would highly recommend working with Cesar. He was very patient to hear and address all the issues. He made sure that due attention was given to the maintenance process and helped replace the faulty brake pads that got covered under warranty. I would definitely recommend this place to service your Acura.

M

MichelleW

Dec 1, 2016

Star icon

I have back in an Acura for about a week now. I had driven Acura in the past and always loved them. About 7 years ago I went to another vehicle; when it was time to look for something newer after much research and test driving of many other brands I am back to Acura. I have always loved Acura but I had to find something that was going to fit the needs of my family and my budget. Of course when I drove the RDX I loved it 1 block from the dealership. It was hands down the vehicle I really wanted. I was already so frustrated with my dealings with other sales persons and frustrated with the whole buying process that when I contacted Alex Gonzalez at Acura of Peoria he got an earful! lol He was more then understanding and I could really tell he was listening to me and not just trying to sell me something and move on to the next client. I had advised that I don't buy the same day; that is not how I do things I have to see all the numbers and do my research and think about it. I said "it this is the car for me and it is meant to be then the car will still be available when I make my decision" Alex didn't push or try to force the sale he was the exact opposite of the 6 other sales people I had dealt with at other dealerships. He didn't call me every day/multiple times a day which is just plain annoying and is the quickest way to not get my business. Alex respected the fact that I asked for time to think about it. That means so much to me, may be just a little thing to some people however to me that was huge. I wasn't sure about driving to Peoria to buy a car as that is a 40 minute commute for me, however I wanted to see an Acura and had been blown off by Acura of North Scottsdale so I decided to make the drive. I am go glad I did. Everyone I worked with was great and even when I was waiting others in the dealership would talk with me and really made me feel welcome. I had a couple minor things I noticed after I purchased and had drove it for a few day (I purchased pre-owned) I reached out to Alex and he got me set up with service on the day and time that worked best for me. I worked with Vince in service what a great guy. The customer service level throughout all of Acura of Peoria was outstanding!!! Sadly at most places customer service has gone out the window. I was nice to see that some places still value their clients and value high level of customer service. I am very excited to be back in an Acura and very the top happy with Acura of Peoria. Best of all my RDX is son approved.. that's a big deal in my family! lol

KR

Kimberly R Boersema

Nov 30, 2016

Star icon

I met Rey Jacinto when I came to the dealership. He does not pressure customers, but rather listens to what the customer needs. He is extremely knowledgeable about other cars and was able to help me identify the differences. I did not intend to buy an Acura, but when Rey showed me a car that matched what I was looking for, I knew this was the perfect car for me. I would refer Rey to any person I know who is looking for a car. He does everything in his power to make buying a car a fun and smooth process. He followed up on my questions, but was not pushy - giving me time to make a good decision. Thank you Rey - I love my Acura!

RC

Rey's customers for life

Nov 22, 2016

Star icon

Rey was referred to us 2 years ago and that is when we bought our first car. He so great to work with and very polite. Last week we cam and bought a 2nd car for my husband. Rey was just as great or better, lol. They always have great inventory and my husband wasn't sure which car to get. Rey recommend a great car and we left happy with the car, deal, and with the people in finance. Thank you Rey and dont go anywhere, you are our sales person.

P

pmccoy

Nov 20, 2016

Star icon

This review is long overdue. I purchased my 2016 RDX in August 2015. I had such an incredibly smooth, pleasant experience with Philip Watkins - have never (not for one second) regretted my decision. No tricks or "gotchas" and that was just my purchase experience. Where Acura of Peoria really stands out is the customer service post-purchase. Periodically, I'll get a phone call from Philip just wanting to check in and ensure that the RDX is still working great for me - and if there was anything I needed that they were there for me. I live in Tucson and visiting Peoria doesn't come very often but recently I had a little issue with my visor. I was headed up to Phoenix for another reason on a Sunday (when their service department wasn't open), but Philip said I could drop by Sunday anyways and he would see what he could do about my visor. After 10 minutes, he had fixed it and I was on my way! After over a year, their commitment to customer service continues to impress me - long after Philip's "sales piece" of the transaction was complete. Highly, highly recommend this dealer (and Philip!).

TR

Tammy Riederich

Nov 17, 2016

Star icon

Rey Jacinto was a great salesman. He listens to what the customer wants and finds vehicles that match or are close. Rey listens to the price you want to be around and does everything in his power to make it happen. Thank you Rey Jacinto you are amazing!

A

Andrea

Nov 14, 2016

Star icon

We worked with John on buying a new car and it was painless and easy! Everyone we met with was very friendly and helpful and we enjoyed our experience!

B

BonJon

Nov 13, 2016

Star icon

I took my car in for warranty repairs and was taken care of completely by the Great Team at Acura of Peoria. We don't normally purchase warranties on cars we purchase but did this time. I can say at first I was concerned by having to take my car back right away with repairs needed but with a used car I know this can happen. But Again Thank you Acura of Peoria for your great service

J

JamesR

Nov 10, 2016

Star icon

A+ buying experience. Alex,Caleb we excellent and we are very happy with our new Acura.

R

Ronj1089

Nov 10, 2016

Star icon

Alex and Ray made our recent car purchase a breeze.Thank you for all your help. We will be using the free car washes all the time:-)

S

skeptical

Nov 5, 2016

Star icon

Rey Jacinto listened to things I had communicated earlier, called me with options. Went in to see and walked out with a new car, great finance and over all amazing experience. Rey got me in and out in a great amount of time.

RE

Relationship expert

Nov 5, 2016

Star icon

Rey Jacinto is a very knowledgeable person when it comes to cars. Unfortunantely I did not buy from him due to my credit. Rey never once forced a vehicle upon me, he listened and choose vehicles that had what I wanted. Go see Rey Jacinto you won't be sorry!

C

CitySlicker

Nov 4, 2016

Star icon

Wanted to trade my vehicle in for something new but also wanted to make sure that I got the best value for the trade. I worked with Andrew Hunt on getting a new Acura. He got me the deal I was wanting and the car I loved. The process was smooth fast and didn't take all day. I am happy with this dealer and will tell others to do the same.

S

Suzanna

Nov 4, 2016

Star icon

If you want a great deal at the right price go see Andrew at Acura of Peoria. He sold me a vehicle and the process couldn't have been easier. Very pleased with the overall experience and will return in the future.

JA

Joshua A.

Nov 4, 2016

Star icon

I have bought, sold & had my car serviced at Acura for a long while now. I keep my car business at this store because of the customer service and care that is give by salesman Andrew. He is will to do what it takes to make the customer happy.

AW

Alice W.

Nov 4, 2016

Star icon

Stopped in on Halloween to get my Acura serviced. They had a wonderful party going and many employees were dressed for the occasion. I wandered around looking for someone to help. Andy greeted me & was kind enough to assist me even with all the fun going on. I appreciate the customer service from employee's like Andy & will come back to see him when it's time to upgrade my vehicle.

TK

Tom Kelly

Nov 4, 2016

Star icon

I was looking to lease a new 2017 MDX. I've heard good things about this Acura dealer & thought what the heck I'll try it. Met with Andrew Hunt, he was kind and knowledgeable about the leasing process. After our discussion I was confident that my decision was the right decision and Andrew was a huge help in that.

J

John85388

Nov 3, 2016

Star icon

Wow, this has been the best car purchase experience I've had in a long time. We came to see Alex in sales to "look" at an Acura and we walked out with a new Acura. No pressure,no gimmicks. Thank you for the amazing service!

K1

Kathy 123

Nov 3, 2016

Star icon

Excellent experience with the dealership. I have owned Acuras in the past but this was our best experience. Alex Gonzalez was an excellent and knowledgeable sales person. He was very helpful and explained everything fully. He was very personable and seemed to get along well with other employees. I am also happy with the car!

R

rksreview

Oct 30, 2016

Star icon

Overall great experience working with Acura of Peoria. Adam Rosen is an outstanding young man with great energy for the business and a sincere passion for the automobile industry. Adam is an excellent representative of the Acura luxury brand - and a loyal driven associate of Acura of Peoria! Adam displayed great professionalism and knowledge of the Acura product and driving experience while presenting himself as a sincere, team player working closely with Eugene, the senior sales associate involved. Adam is going to be a star in the auto industry - and could be a key associate of Acura of Peoria - if you can keep him interested long term!

EF

Evans Family

Oct 29, 2016

Star icon

I went to Acura to browse the new Acuras they had to offer. I was approached by salesman Andy Hunt. We were looking to trade in our small car for something bigger to accommodate our growing family. Andy showed us many vehicles until we found the one. We now have the vehicle we were wanting for our family & didn't feel pressured into buying. We appreciate the customer service and family friendly approach with this dealership. Our family will be back when it is time to upgrade again.

SS

Sally Sanders

Oct 29, 2016

Star icon

Picked out a vehicle with Andy, worked the numbers, came to an agreement, did the paperwork & left in my new car. This was a fast, easy & accurate experience that didn't take hours. I'm very pleased with this dealership and will recommend them to others.

AS

Alexander S.

Oct 29, 2016

Star icon

First time buyer with Acura. I was treated like a long time customer. My salesman Andrew took his time and never made me feel rushed. I had a pleasant experience and didn't wait for a long time to do the paperwork. I feel good about my new vehicle and want to thank Andrew for making it so easy.

JO

Jack Owens

Oct 29, 2016

Star icon

All of the staff at Acura of Peoria is wonderful. Andrew Hunt helped us and he was exceptional. We appreciate his kindness and will be back when it is time for a new vehicle.

TT

Tiny Tim

Oct 29, 2016

Star icon

I was referred by a friend to go see Andrew at Acura for the best deal on an Acura. So I took my friends advice & that was one of the best decisions I ever made. I got the vehicle I was after and the service cannot be beat!

SK

Stanley K.

Oct 29, 2016

Star icon

No other dealerships match up with this one. Acura has quality vehicles and the best customer service in the industry. Andy Hunt helped with the purchase of my new 2017 MDX. I got the exact vehicle I wanted even down to the color & style. Thanks Andy.

DF

Dewalt Family

Oct 29, 2016

Star icon

I buy my vehicles from Andrew because I know he will get us the best deal. I can rely on the quality vehicles for my family & I and know if there is ever a problem Acura will be there for us.

SJ

Sara J.

Oct 29, 2016

Star icon

Best dealership hands down...I love the customer service I get from Andrew. He is an amazing salesman & really cares about the customers needs.

MD

Mr. Dean

Oct 29, 2016

Star icon

I have bought, sold & had my cars repaired at Acura for many years. Andrew is the guy I always deal with. He knows what I like and never gives me a hard time or the run around. This is the kind of service you want not what the other guys are offering.

JS

John Sack

Oct 29, 2016

Star icon

Andrew always delivers great service & the best deals. Try Acura of Peoria for yourself and see.

SC

Sue Couch

Oct 28, 2016

Star icon

Fred Peralta was our sales representative and he was excellent! He listened to what we wanted, showed us both new and used vehicles of that type, and did not high pressure us in our decision. He was very low profile, but very professional. It was a pleasure working with him. We love the car and would recommend Acura of Peoria to anyone looking for a new car.

S

Sandy

Oct 27, 2016

Star icon

Thank you Alex G for helping us find the right car for our family. We came in just to look at vehicles and were not planning on buying but Alex made it very easy and painless.We love our new car. Thanks again!

R

rainbow

Oct 27, 2016

Star icon

Rey Jacinto contacted me through email. Listened to what I was looking for and how much I wanted to spend. He got the numbers and with in 30 minutes after I arrived I was going home to surprise my daughter.

J

Journalist

Oct 27, 2016

Star icon

I went to Acura of Peoria out of the blue to look. I was greeted by Rey Jacinto, who showed me around the lots. Saw the mdx 2017 and fell in love. We worked out numbers and within 1 hour I was driving my new MDX home. Rey Jacinto was great, he knew the vehicles and was very polite. Thank you Rey

D

drwalker9

Oct 27, 2016

Star icon

This is my fourth Acura and have not been disappointed with Acura of Peoria, the sales people have all been wonderful, and Service is great.

B

Boo123

Oct 21, 2016

Star icon

Fred Peralta did an amazing job with us. He was knowledgeable, helpful, friendly, and kind. He did everything we asked of him and more.My issue was with Aaron in the Finance Dept. He was pushy and even after saying know several times to what he was offering to us, he persisted in being pushy about it to the last minute. I couldn't wait to leave the dealership. It was a poor ending to a great day. Last impression of Acura of Peoria was not the best.

K

Krista

Oct 20, 2016

Star icon

Came in to purchase my leased car, Johnny was on top of everything. Got me in and out in a timely fashion and was very courteous. Also ray was very informative and prompt with everything.

FT

From trash to riches

Oct 17, 2016

Star icon

Last weekend was my junk of a car last time driving. It finally died and I made the decision to buy an affordable vehicle. I was contacted online by Rey Jacinto, we talked about what i was looking for and price. We finally founf one and I went down and within 3o minutes I was leaving the lot with my dream car. Rey was such an excellent listener and all around best salesman!

BH

Best Husband

Oct 17, 2016

Star icon

I treated my wife with an Acura mdx!! I drove up to Acura not knowing what im getting or if i was going to get a vehicle. Right away Rey Jacinto came out of the dealership and showed me options. Rey was so car smart and very pleasant. Well I bought the 2016 MDX! thank you rey jacinto

IP

Ice princess

Oct 17, 2016

Star icon

Go see Rey Jacinto! He is all about his customer, never pressures you, always tells you things honestly, and very knowledgeable. GO SEE REY JACINTO!

CM

Coffee meeting

Oct 17, 2016

Star icon

Put off buying a new car for a year bow. Out of the blue I met Rey Jacinto at Starbucks. Long story short Rey not only helped me find a car but the whole process was quick and easy.

P

PenniZ

Oct 16, 2016

Star icon

I didn't purchase a vehicle from here...not yet anyhow. I stopped in to see if the vehicle I was looking for was available. Andrew helped me look on the lot & we didn't find what I was looking for. We went back inside and he continued to look for the vehicle online. I was so impressed with Andrew's effort that I have decided to wait until the vehicle I want comes in and I will be back to buy it from here.

J

JimJones

Oct 16, 2016

Star icon

Spoke to salesman Andy H. over the phone to let him know I would be there within 30 minutes to look at the new 2017 Acura's. I arrived over an hour later & Andy's demeanor & attitude was pleasant, even after having to wait on me to get there. We sealed a deal and the paper work went very smoothly. I was out of there in no time and driving the car I came in for. Great experience and I will refer others wanting an Acura to this store.

K

KnoxAlpaw

Oct 16, 2016

Star icon

Andrew made our buying process quick, easy & hassle free. I like the can do attitude of our salesman. Other dealerships tried to talk me into things they wanted me to buy. Andrew said no problem we'll get the vehicle & deal you want. The process was fast & we didn't wait around all day.

S

ShellBee

Oct 16, 2016

Star icon

Great experience at this Acura store. We were helped by employee Andrew, he was patient with us while we made a decision on which vehicle to buy. I am pleased with our vehicle purchase and didn't feel pressured in to something we were not wanting.

S

SarRom

Oct 16, 2016

Star icon

I give this dealership 5 stars for the outstanding customer service I received from Andrew Hunt. He was able to answer all of our questions and got us the best deal for our money.

RO

RDX owner

Oct 15, 2016

Star icon

After some research on the internet I made a call to Alex Gonzalez for further information. I have owned 3 Acuras. He provided all the information I needed . He was so knowledgeable and professional, my husband and I felt completely confident in our decision to buy our new RDX. I would certainly recommend Acura of Peoria to anyone looking for not only a wonderful vehicle but also a pressure free and professional buying experience.

DL

Diana Lowery

Oct 7, 2016

Star icon

Mike King has been our service Advisor since 2008 and we have two Acura MDX.Mike is always professional and extremely knowledgeable about all technical aspects of our 2006 and 2015 Acura MDX vehicles. Plus the service department have always taken great care about the maintenance of these vehicles. We greatly appreciate the efficient service always provided by both Mike King and the Service Department.

BD

B&J D

Oct 5, 2016

Star icon

Our last 3 cars in Chicago were Acura's and we had a great relationship with our dealer/salesman.We were concerned we would have trial and error finding a new dealer after moving to Arizona.However, Darren Maus at Acura of Peoria made us feel like we have been doing business there for years.He guided us through our first car lease and was very patient with all of the questions we had. Eugene in leasing was equally professional and knowledgeable. Great prices and great service. Highly recommended.

P

Pamela13

Oct 5, 2016

Star icon

From the beginning to end, I did not feel harassed or pressured into buying a car. The team of Acura of Peoria made it as smooth as possible. Fred Peralta was my salesman and all I can say is with out his honesty and sincerity, I would not have my dream car today! He seriously went above and beyond for me. It has been many years since I have purchased a vehicle and this experience was by far so easy! Thank you so much Fred and Brian! I would definitely recommend everyone to this dealership! Don't forget to ask for Fred!

MR

Mahipa Reddy

Oct 4, 2016

Star icon

Cars.com is wonderfull site, without any hassle you will find your choice of car at best possible low price.

HW

Happy with my TSX

Oct 3, 2016

Star icon

Just bought a Acura TSX from Acura of Peoria that I have been searching for a while now. Its not easy to find it in a v6. I came in and met with Rey Jacinto. I was very nice and helpful. He made it a pleasant experience and now my sister will be contacting him soon. Thank you again Rey and your team.

K

Kent

Sep 29, 2016

Star icon

From start to finish Acura of Peoria exceeded my expectations. The three people I dealt with were extremely professional and knowledgeable. I contacted Acura of Peoria via the internet yesterday afternoon and Alex called me back about 5 minutes later to discuss my needs. After a few phone calls/emails, I finalized all the details of the transaction with Alex and Eugene. Brain from finance then called to review everything with me for about 10 minutes. Then Alex drove the car to my house in south Chandler the same evening. I did a quick test drive and then signed all of the paperwork for my new RDX. Who could ask for more?

CC

Catherine Connolly

Sep 29, 2016

Star icon

The service department at Acura Peoria and particularly Vince Hancock is really extraordinary. I am appreciated as a customer, confident that their recommendations are valid and service is always timely. Their service brought me back to buy my current vehicle and Vince will bring me back to buy my next vehicle from the dealership as well.

N

Noel123

Sep 27, 2016

Star icon

If you're looking for a Acura you need to go see Jorge Gomez and his management staff. Great buying experience I was looking for a used MDX and walk out with a new MDX it was a great deal.

JO

Jesus Osuna

Sep 27, 2016

Star icon

In and out that's why I love this dealer ship. Just obtain our 2nd vehicle with in the last year.

N

Noel123

Sep 27, 2016

Star icon

If you're looking for a New Acura you need to go see Jorge Gomez and his management staff. Me and my wife were looking for a pre owned MDX and walk out with a brand new one, my wife loves her MDX. We've had it for 8 months now and done a couple oil changes with Vince in service and his very helpful.

A

Ayo

Sep 27, 2016

Star icon

My second time at the dealership since I bought my new Acura TLX from there and Matthew Brunson, my advisor has been exceptional making sure all my needs were met.Keep it up folks

B

BobB

Sep 26, 2016

Star icon

Alex in sales was pleasure to deal with. They have the selection and best price guarantee in the valley.No wonder they are #1. Go see Alex G. if you are looking for a new Acura!

G

GAUlloa

Sep 26, 2016

Star icon

Very efficient, no hassle, professional, and honest service. Taylor is very competitive employee and friendly. Since I bought my MDX, this has been the only place I trust to maintain my vehicle runnig. Matthew Brunson is also an exceptional service advisor.

T

Tomm

Sep 26, 2016

Star icon

Vince took great care of me in a very difficult situation. Was helpful with what to do and where to go next with Honda customer service. Did everything I asked of him and provided a great loaner while they replaced my transmission.

J

Jennifer

Sep 25, 2016

Star icon

The customer service at Acura of Peoria is phenomenal! I had the pleasure of working with Philip Watkins who was able to get me into the car I wanted! Philip was very helpful and so eager to get me where I felt comfortable with my purchase and I couldn't be happier

CD

Cleo DeNile

Sep 25, 2016

Star icon

This Acura store has great deals on upscale luxury vehicles of all kinds. Andrew sold me the TLX. I get complements all the time on how classy & stylish this car is. If you are looking for an affordable nicer vehicle go to Acura - I recommend Andrew for the best deals.

J

JackD

Sep 25, 2016

Star icon

Just purchased a TL from Acura & I cannot say enough how happy I am. I have to thank Andy for getting this deal done. There was no pressure or hassle, went right to finance and finished the deal in no time. I appreciate the quality vehicle & customer service and will recommend Andy at Acura to others.

DR

Debbie Ryan

Sep 25, 2016

Star icon

All the employees at Acura do a great job. I want to point out one employee in particular - Andrew Hunt. No matter what time I come in to Acura he is always willing to help me. I recommend this dealership and it's employees. They are #1 for a reason.

W

Wally41616

Sep 25, 2016

Star icon

Saw the vehicle I wanted & decided to see about a test drive. After the drive was over we came back in & discussed the numbers like normal. While I was waiting my salesman Andrew offered me a drink and asked if I had lunch. I told him I had not, he said he would be right back & he returned with a sandwich and drink. I ate my sandwich while I waited and deiced that I was going to buy this vehicle. I already knew this was the vehicle I wanted Acura is a quality car. It was the genuine care & concern from Andrew that made the deal. I recommend Andrew for your next vehicle purchase.

GT

G. Thomas

Sep 25, 2016

Star icon

I buy all my family's vehicles from Acura of Peoria with Andrew. He s a great salesman and I am never let down. Always a pleasure doing business with you, I highly recommend this dealership.

MB

Maximus B

Sep 25, 2016

Star icon

Wanted to get a new vehicle before I went on vacation. Since we were driving I wanted to make sure the car was newer, had a warranty and was covered if anything happened along the way. I went in to Acura and was greeted by Andrew. He explained which vehicles had the best gas mileage, warranty & roadside assistance. I bought a Toyota Hybrid. This car is fast & has the get up & go as the others but has the best gas mileage. I recommend Andrew for all car buying questions.

E&

Earl & Sassy Rose

Sep 25, 2016

Star icon

My husband wanted to drive though the lot at Acura to see what was for sale. Andrew greeted us as we stopped the car to look. We decided to get out the car to look closer at a Honda. My wife had to test drive for fun but had no intention to buy. Knowing this Andrew offered to get the keys for us to take a test drive. All though the test drive Andrew smiled and was pleasant. My wife ended up loving the car and since Andrew didn't make us feel pressured, we decided to buy. It was the customer service Andrew provided that sealed the deal.

DL

Dina Lynn

Sep 25, 2016

Star icon

I needed to trade in my old mini van and get something that can handle our active kids. I saw online that Acura had an MDX in my price range. After speaking with Andrew over the phone we set an appointment. We loved the MDX!! Everything went perfect from the beginning of the process to leaving with my family in the new SUV. Everyone is happy and we recommend Andrew at Acura to everyone looking for quality vehicles for your active family.

G

GrannyB

Sep 25, 2016

Star icon

While waiting on service I was approached by Andrew Hunt. He was nice and kind while I asked him questions about the new Acuras. After speaking with him I decided to test drive a newer Acura. That drive changed my mind, I decided to trade in my vehicle that was having service and get in to a new Acura lease. I am so happy with my new TLX and thank Andrew for being so kind.

R

rnichols

Sep 25, 2016

Star icon

Highly recommend this dealership! If you are looking for a dealer that will be there for you this is the right place. Acura is #1 for quality products, sales and service. Andrew our salesman knew the product and was able to answer all questions without hesitation. It is a pleasure to do business with the best.

C

Clark14

Sep 25, 2016

Star icon

Very professional experience dealing Jorge Gomez and Ben Quail. I would absolutely recommend this dealership to anyone buying a car wanting a simple hassle-free experience.

KD

Kathy Dalton

Sep 23, 2016

Star icon

I cannot say more great things about Acura of Peoria! everything is A+ all the way. Danny help me in looking for a car for me. He was very open to me in my ideas and and what is the best for me and what I want. It was a great experience. I also want to the sales manager Eugene that was very honest and neither of them forced anything upon me. I have already recommended them to people and they have shared the same experience I have. I hope this helps anyone to go to the right dealership and for me this is it. Thanks again guys.

M

Matt

Sep 23, 2016

Star icon

Adam helped me buy my new car and he was very helpful. He was very professional and made the whole experience very easy and smooth. I would definitely recommend Acura of Peoria!

JL

James L. Nolan

Sep 23, 2016

Star icon

Sara Frey was the sales person, I could not be more pleased with the whole transaction. All of this was due to the excellent sales person I had. She helped find the car I was looking for and with the total transaction. Give her an A++++ rating.

TM

Teresa Millsap

Sep 23, 2016

Star icon

Always have great service. Every time I bring my car in they get it done much faster than their initial time estimate that it will take. And everyone is always so accommodating and niceThanks

S

Smoothmoves

Sep 23, 2016

Star icon

Thank you Acura of Peoria for helping me out with new Acura RLX. Rey was very helpful and knowledgeable. His manager Eugene made sure our deal was the best in town. Eugene was involved throughout the whole process. Thank you

D

Donna

Sep 23, 2016

Star icon

We bought our Acura MDX in 2012 from your dealership; Darren Maus sold that one to us, and we were very pleased with his friendliness and professionalism!! He worked diligently to be sure we were happy with our purchase color and price. As a result, We recently purchased an Acura RDX and requested to wait until he returned from vacation, to make our purchase, so you can readily see, we still hold him in highest esteem as one of your sales reps!! Once again, he found the color RDX we requested and we LOVE the car and pleased we could once again work with Darren!! Paul Brown initiated our vehicle decision to purchase, on our first visit, but chose to wait for Darren before making the deal- also traded my 2004 RL, which was loved and well cared for, thus, never made your used car lot!!

K

KistM

Sep 23, 2016

Star icon

Adam helped me buy my new car and he was very helpful. He was very professional and made the whole experience very easy and smooth. I would definitely recommend Acura of Peoria!

A

Ashlee

Sep 22, 2016

Star icon

Adam did a very good job and made car shopping fun.

D

db

Sep 22, 2016

Star icon

Bottom line=I will go to Acura of Peoria and Darren Maus for my next car again and again. Good experience, no bs, and great service.

O

oldtrains1

Sep 22, 2016

Star icon

Sara Frey Rose was my sales person. She made this one of best experiences I ever had in an auto purchase. She help find the car I wanted and help me with total purchase. I cannot say enough good things about her and the dealership.

V

vivian3002

Sep 22, 2016

Star icon

This was the first I considered buying a luxury vehicle, and had narrowed my options between an Acura, Audi, or BMW. The staff at Acura was extremely helpful and friendly, and not once did I feel pressured to buy a vehicle from them. Darren, my salesperson, was extremely helpful and not once became discouraged by my demands in locating a vehicle with my specifications, although it was not available at that specific dealership. I would highly recommend this dealership to friends/family looking to purchase a new vehicle, and would definitely go back for any vehicle purchases in the future.

A

Ashlee710

Sep 22, 2016

Star icon

Adam did a very good job and made car shopping fun and easy. He was very friendly and got down to business fast which made the experience less stressful.

L

Lav22725

Sep 22, 2016

Star icon

Our experience with Acura Peoria both during and after the sale has been outstanding. We have purchased two new MDX models from the dealer and have received nothing less than excellent service and care. Thanks to all who gave helped us over the past three years and a special thanks to Daren Maus,

U

Ultra

Sep 22, 2016

Star icon

Very helpful with every question I had. Went out of there way to help me when I needed a major repair and helped to provide a service vehicle.

DL

Dragan Lekic

Sep 22, 2016

Star icon

...it is a beautiful friendship.There is one name (for me) at this dealership whose professionalism and integrity is unmatched.Jorge Gomez!The entire staff at Acura Peoria makes me feel at home but Jorge, in particular, always treats me with warmth, kindness, respect, and unprecedented customer service.There is a very unique sense of humor integrated in that amazing salesman. He knows to "brake" all barriers with such elegancy that you have the impression that a "magician" is in front of you.Jorge -thank you for the unforgettable experience I have every time I am at the dealership.Your most loyal customer - Dragan.

T

Taylor

Sep 21, 2016

Star icon

It was my first "big girl purchase". Alex, Ray, Caleb and the rest of the team made it such a pleasant and easy experience. Everything exceeded my expectations!

A

ASmith90

Sep 21, 2016

Star icon

I love my new Acura, thank you Alex Gonzalez in sales and also Acura of Peoria for the amazing experience.

P

pammie

Sep 21, 2016

Star icon

Everyone of the personnel had no idea of what Like they were talking about, Pressure my all. Like you were a teenager buy your first car.

N

NothinglikeanAcura

Sep 21, 2016

Star icon

My family and friends can can think of only one place to buy a car and that is Acura of Peoria. No matter which salesman or sales woman we get, they all do an excellent job working or car deal. I have bought many cars from Acura of Peoria and this time I worked with Danny Pires. Danny got my deal done fast and painless and gave me a great deal right at the start. If I had gone to another dealership, I would of had to spend hours fighting with them, but no at Acura, because the people their have values that they live up to. During the deal, I also got to talk to the sales manager Paul Brown who is an amazing guy and got to say hi to all the other people I knew from past visits. Nothing feels better than going and leaving a place where you are surrounded by friends. As far as I'm concerned, I will be an Acura of Peoria customer for life.

B

Blake

Sep 20, 2016

Star icon

Buying a vehicle is a daunting task. It's a big commitment that has you worried, are you getting the best you can get? When your sales person says he will see what finance can do to get the numbers closer to affordable, do they really? Acura of Peoria does. The determination and willingness to look at the options is unsurpassed by any dealership, and I looked for the last 2 years for my car. I have already recommended Acura of Peoria, and those I know that are aware of the vehicle and are looking for a new car, are all indicating they will go to Acura of Peoria as everyone did exactly what they said and was transparent in what they were trying to achieve for me. They really do put everything in black and white for you, no pressure tactics, very very good atmosphere for making decisions! Family members are already planning on going to Acura of Peoria. Thank you Acura of Peoria! I'm this /----/ close to rocking a AoP T-Shirt daily! Thank you Daniel & Eugene and team!!

B

Blake

Sep 20, 2016

Star icon

Buying a vehicle is a daunting task. It's a big commitment that has you worried, are you getting the best you can get? When your sales person says he will see what finance can do to get the numbers closer to affordable, do they really? Acura of Peoria does. The determination and willingness to look at the options is unsurpassed by any dealership, and I looked for the last 2 years for my car. I have already recommended Acura of Peoria, and those I know that are aware of the vehicle and are looking for a new car, are all indicating they will go to Acura of Peoria as everyone did exactly what they said and was transparent in what they were trying to achieve for me. They really do put everything in black and white for you, no pressure tactics, very very good atmosphere for making decisions! Family members are already planning on going to Acura of Peoria. Thank you Acura of Peoria! I'm this /----/ close to rocking a AoP T-Shirt daily! Thank you Daniel & Eugene and team!!

J

JD41

Sep 20, 2016

Star icon

I would never have purchased my RDX if it was not for Jorge Gomez professionalism and courtesy. The RDX performance has been excellent and the service outstanding.James DiRienzo

J

Jeff

Sep 19, 2016

Star icon

I was looking for a reliable used car for my daughter. Jorge Gomez was my salesman when I stopped in at Acura of Peoria. Jorge was very helpful and understanding of my situation and I feel confident to make my purchase. It has been a year and a half since and I'm still happy with the car.Thank you Jorge.

RH

Rudy Hinojos

Sep 19, 2016

Star icon

I been a costumer of the dealer for a long time and everytime they work something great for me , so I can't thank enough to all the crew of Acura of Peoria

S

Soapy33

Sep 19, 2016

Star icon

It was an unexpected pleasure buying from Acura of Peoria. Bought my first used car from Jorge Gomez in 2009 and have since gone back two more times to upgrade. Would highly recommend Jorge and Acura of Peoria to friends and family.

B

Brenda

Sep 19, 2016

Star icon

Jorge made my experience very pleasurable and if possible when buying a car, fun! He is wonderful to work with as well as the service center taking care of my car needs quickly. I will most definitely purchase with Jorge and Acura of Peoria again

C

Char123

Sep 19, 2016

Star icon

My experience at Peoria Acura has always been office. I love the service department and Jorge makes the process of buying a car easy and stress free. As a single woman, I never enjoy car shopping and I purchased my last two vehicles through Jorge. He is the best!!!

D

Drjspear

Sep 19, 2016

Star icon

Caleb, Chaz and ray have me purchase several vehicles new and used. I have purchased many cars and trucks in my days, and never has a team been so helpful, professional and earned my repeat service and loyalty like these guys!

BR

Bonnie Robinson

Sep 17, 2016

Star icon

Hi Went to Acura of Peoria after recommended by a friend. Rey Jacinto was our Salesperson. We came in with a small budget and looking for a used car. Rey helped us find and Purchase our Honda Accord .Thank you for your time and care with us.

HC

Happy customer

Sep 17, 2016

Star icon

This is the 2nd vehicle we have purchased from Acura of Peoria. We will definitely be back. Clean friendly and we have always been treated fairly.

RL

rose lover

Sep 16, 2016

Star icon

Go see Rey Jacinto! He made the whole car buying experience smooth and short. I got the vehicle I wanted for a great price!

GL

Golf lover

Sep 16, 2016

Star icon

I was at breakfast when I saw Rey Jacinto buisness card. I called Rey and that same day I walked away with a brand new TLX! Thank you Rey the process was so smooth

AM

ASU mom

Sep 16, 2016

Star icon

I was get my car serviced when I was approached by Rey Jacinto. He showed me vehicles and then there was the car of my dreams. Thank you Rey for helping my dreams come true and for an amazing price!

L

Lopezi19

Sep 15, 2016

Star icon

my experience at Acura was outstanding! Fred was very helpful in assisting us. He got is us in an ILX that we absolutely love! Thanks Fred for your help!

PN

Phoenix Native

Sep 14, 2016

Star icon

I was referred to Rey Jacinto from one of my friends. They bragged that he is great and will help me out. They were right! I went to 2 other dealerships prior to Acura of Peoria. No one wanted to help me after they saw my credit. Rey in his team looked at it and said they can help. That same day I drove off on my new car. Thank you Rey and your team.

GI

Glen in Glendale

Sep 14, 2016

Star icon

I was being jerked around by other dealers that I had looked to buy a vehicle from. I was using cargurus.com to find a Prius, messaging sellers as I searched. Fred called me back that day. Even though I had a bad Title Loan on my 2000 Durango, Fred was able to get me financed and pay out that bad loan.He found me a 2012 Hyundai Accent Jothat was traded in the day before, perfect for my needs as a delivery driver, and I went from 12 miles per gallon to 24 miles per gallon!Best of all Fred showed me how to increase my credit score in the next year so that I can qualify for a much better loan for the rest of the time that I own the car. Peoria Acura and Fred Peralta did what other dealerships were either unwilling to do or incapable of doing. Thank you so much! This was the breakthrough I needed and was looking for. Five weeks of frustration ended 24 hours Fred contacted me. Glen in Glendale

N

Nebelung

Sep 13, 2016

Star icon

Referred by a co-worker to see Andrew at Acura for a better quality used vehicle. When I got to the dealership we discussed my budget and what I could spend for a vehicle. I was shown several vehicles and never felt like Andrew was pushing any of the vehicles on me to make a sale. He made sure I was comfortable and happy with the vehicle that I was choosing. I recommend this dealership for the customer service and quality.

RC

Rita Correa

Sep 13, 2016

Star icon

Third time buyer from Acura of Peoria. This time we were looking to replace a totaled Minivan with something used. There wasn't anything in the immediate inventory but Freddy kept looking. He found something and it fit what we wanted perfectly. We test drove it and bought it. No pressure during the process and it went pretty quick.

J

jobe2000

Sep 13, 2016

Star icon

The best buying experience I've ever had. No pressure . Fred P. was great very easy going very knowledgeable. Very happy with my new MDX. Thanks again to Acura of Peoria

B

BonJon

Sep 9, 2016

Star icon

Acura of Peoria treated us as they say Like Friends and Family. Met originally with Rey Jacinto who found us a car in our price range. Rey was recommended to us by Aaron Seabaugh who was on his days off . We appreciated Aaron's willingness to direct us to Rey who did the work . Paul Brown Sales Manager took care of us above and beyond to make sure not only were we satisfied but all equipment was 100% Taken care of so we were very comfortable with the older used car we purchased. We met with Finance Manager Ray Garcia who got all paperwork started and finished up with Brian Peters Finance Director who as everyone else made us feel very comfortable with Acura of Peoria and very Glad we did business at this Dealership

P

PabloE.

Sep 7, 2016

Star icon

The reason why I keep coming back to this dealership is because they are always willing to help no matter what it I need. Never had a bad experience getting service, the car wash or to come in and chat with the salesman.My last salesman was Andrew Hunt - he is exceptional, went above and beyond what normal customer service is to be expected. I am so greatful that I found a dealership like Acura of Peoria and I will be a customer for many years to come.

J

Joe

Sep 6, 2016

Star icon

If you are looking for an amazing deal and great customer service go see the guys at Acura of Peoria. Alex in internet sales made our purchase the most enjoyable car purchase ever!

AC

Arizona Cheesehead

Sep 6, 2016

Star icon

Rolled into Acura of Peoria around 7:45pm on a Tuesday night. Didn't know the dealer was closing at 8pm. Met with Chaz and checked out a few TLX models and to make a long story short by the time we sealed the deal with Chaz and Aaron it was almost midnight. Not to throw stones but having visited a Honda dealer in the Avondale area and not having a good experience at all it sure was nice the way Chaz went about his business and made my wife very happy with the new 2016 TLX she drove away with that evening. And for good measure we were called back in 4 days later with a lower finance rate than we were originally quoted.I would highly recommend Acura of Peoria and would suggest asking for Chaz if you want to be treated right and not jerked around. This is my wife's first Acura and it was a pleasant experience thanks to our salesperson Chaz Spielvogel and Finance Manager Aaron Seebaugh. Just the fact that they stayed open 4 hours past closing time is reason enough for me to highly recommend asking for Chaz and Aaron if you visit Acura of Peoria.

A

alexa

Aug 29, 2016

Star icon

Rey was a pleasure to work with. Rey is very pleasant and knows his vehicles! Go see Rey Jacinto

E

explorer

Aug 29, 2016

Star icon

Rey Jacinto is the salesman you want to see! Great service, very patient and a great listener!

B

baker4life

Aug 29, 2016

Star icon

Thank you Rey for helping me buy a van. It was more then I could ever expected. You listened to what I needed for my family. You were very kind

B

Bestmdxever

Aug 29, 2016

Star icon

I got the best deal here. Johnny and Eugene are the best. Very friendly place and people at Acura of Peoria. Get your next car from here.

N

N.Libre

Aug 28, 2016

Star icon

Andrew was great & extremely professional. I explained this was the first time I was considering a new car purchase. We went through all the options within the car together. Being in the customer service business for many years, I thoroughly enjoyed the process of buying my first new vehicle from Andrew at Acura.

F

FoxForce5

Aug 28, 2016

Star icon

My husband and I really appreciate the service provided by Andy Hunt, our sales consultant at Peoria Acura. Andy was patient, helpful and explained things clearly to us. We also like the dealership. Everyone is very courteous and helpful. We would definitely recommend Andy and Acura to family & friends.

M

MountainMan

Aug 28, 2016

Star icon

I was thinking about getting an SUV, looked on line to see what Acura had to offer. I contacted the dealership and spoke with Andrew, he said to come in. He gave excellent customer service, took the time to explain every detail about the new vehicle I was purchasing. This was one of the best experiences I had when looking for a vehicle, I was able to take my time and make the right selection and I just love my Acura MDX.

H

H.Comet

Aug 28, 2016

Star icon

The vehicles & customer service are incredible at this Acura store. I purchased a pre-owned Acura from Andrew. I was impressed at the way this vehicle looked inside and out, you would never know that it was pre-owned. My salesman Andrew was very professional, he treated me like customers should be treated with kindness and respect that is lacking at other dealerships.

N

NikkiRose

Aug 27, 2016

Star icon

Wonderful experience! This dealership is customer friendly & so are the employees. Our salesman Andrew explained the entire process and helped us get the best vehicle for our needs. We recommend shopping this dealership they will treat you right.

MB

Mom baker

Aug 26, 2016

Star icon

Went for service on my TL and walked away with a new RLX! Rey Jacinto thank you for just saying hi and helping me buy the car I have been wanting! Rey Jacinto is very friendly. I will be back

NC

nervous cat

Aug 26, 2016

Star icon

When I think about buying a car it gives me anxiety. I was contacted through email from Rey Jacinto. I was nervous at first but Rey assured me it will be ok. After several emails back and forth we finally found the one car I loved. Thank you Rey for being understanding and patient!

FL

football lover

Aug 26, 2016

Star icon

Rey Jacinto was a very knowledgeable salesman. He listens and understands your needs. Go see Rey Jacinto!!!

MB

Mary Bova

Aug 26, 2016

Star icon

I recently relocated to Phoenix Arizona. I drove my recently purchased Acura RDX here. I experienced numerous issues on the long drive. I took my RDX to Acura of Peoria and I was met by Mathew Brunson in the service department. After looking at my vehicle Mathew discovered that I had be dealt with less than honestly by the dealership that I had purchased it from across the country. Mathew went above and beyond as he worked patiently and tirelessly to find a solution for repairing the vehicle including making a call to the dealership where I purchased it. He put me in a loaner and waited patiently for a response from the other dealer. Finally after a week of numerous attempts to reach the other dealer, they called Mathew back and were very defensive and unwilling to take responsibility for their own faulty workmanship. Mathew suggested that I end my nightmare and asked if he could have George Gomez give me a call. George called me immediately and listened closely as I explained what I wanted. He found my dream car in a matter of minutes and found a payment that would work for me. I honestly don't know which one of us was more excited when he showed me the car.He turned me over to Ray Garcia who took time to get me the very best finance package and carefully explain the details of my loan. It was the best and easiest car buying experience I have ever had. Every single person in the process was exceptionally helpful and had my genuine best interest at heart. I love my car and feel good about my purchase. My nightmare has ended! Thank you Acura of Peoria. I will be taking the long way home from work from now on!

HC

Happy Couple

Aug 25, 2016

Star icon

I puchased an MDX from Daniel Pires and he was more than helpful to my wife and myself. Brian Peters was very thorough. Me and my wife will certainly keep them both in mind when im looking for my car now that my wife is settled.thanks again to everyone.

PL

pie lover

Aug 23, 2016

Star icon

I came to Acura of Peoria after I saw Rey Jacinto's card at a restaurant. Rey Jacinto was a very polite and knowledgeable. I will always go back to see Rey Jacinto, and I will recommend him to everyone I know!

DL

desert lover

Aug 23, 2016

Star icon

Rey Jacinto is a great salesman! Rey does not jerk you around, he is straight to the point. Rey is very patient and you can tell he really wants his customers to walk away happy!

MH

Majid Hazine

Aug 23, 2016

Star icon

My wife & I wanted to trade in her 2011 BMW 335i. I spoke with Eugene on the phone prior to coming in and giving him some information on what we were looking for. Within 5 hours we were out with our new car. That included test driving the car a couple of times. Chaz as well as Eugene made sure the transition from her BMW to the new LTX was smooth. Once I am ready to trade in my vehicle, I will be going back to them.Ray in Finance was amazing. I don't think we were there more than 10 minutes. fastest financing I have ever dealt with.

M

MaryK

Aug 17, 2016

Star icon

I don't usually write reviews but I had to this time. We recently purchased a used car from Alex in the internet department and what a great experience it was. Fast, no pressure and to the point! Thanks for making it a great purchase experience.

V

Valeria

Aug 15, 2016

Star icon

I came into acura of Peoria lo just look around but when Rey Jacinto came up to me and showed me the Hondas I fell in love. This car was fully loaded with a sun roof. I walked out very happy with the exact car I was looking for.

O

olivia

Aug 15, 2016

Star icon

I love my new Honda Accord. I told Rey Jacinto that I wanted a Honda accord with low miles and he found me the perfect vehicle. He is very friendly and does not pressure you into a vehicle that you do not want. I have been to several dealers and the sales man always makes you feel overwhelmed and they try to pressure you into 1. something you don't want. 2. out of my price range. Rey did not make me feel this way and I really felt comfortable. Thank you for all your help and I will definitely refer my family and friends.

M

mcpattarozzi

Aug 14, 2016

Star icon

The overall experience with this new car purchase (2016 MDX-Tech Package) was excellent. From the initial conversation through the car's delivery all staff was courteous and friendly. Best experience to date. Thank you.....................

I

IamaBeast

Aug 11, 2016

Star icon

After going to 3 car dealerships I landed at Acura of Peoria. I was very impressed with the selection of vehicles. The prices were just as good as the other dealerships but my salesman Andrew is what sold me the decision to buy. He was friendly, helpful and didn't make us feel like we had to buy. Great experience, excellent customer focus, I would recommend you give Acura a try and ask for Andrew Hunt.

J

JustaGirl

Aug 11, 2016

Star icon

Andrew Hunt is the best to work with! Excellent customer service, he responds to emails quickly and has all the answers. I absolutely love my new TLX and highly recommend you see Andrew.

H

HarleyQ.

Aug 11, 2016

Star icon

I love my new Acura, Thank you Andy for helping me find the right car. Never was I hassled, everyone was friendly and courteous. Well Done!

F

FamilyMan

Aug 11, 2016

Star icon

This is the best dealership to buy a used vehicle. The facility is bright, clean and open. The staff is warm, friendly and welcoming. Special Thank you to my salesman Andrew Hunt for taking his time and giving me the best deal for my money.

R

Richard

Aug 11, 2016

Star icon

Adam Rosen really helped me out when I bought my new MDX at Acura of Peoria, he was courteous, friendly and he got my the best deal possible and made sure to get me in to the vehicle that I wanted with the options that I wanted great salesman and a great dealership will buy from Acura of Peoria again..

C

CJParker

Aug 10, 2016

Star icon

Walked in, talked to Andrew, we test drove a couple different vehicles. Andrew was straight with me and didn't give me a hassle when I asked questions. It was a quick and painless process. Go to this dealership for an in and out satisfying customer experience.

R

ROGUE

Aug 10, 2016

Star icon

I was looking for a Nissan Rogue, certain style, color, miles...etc. I was helped by Andy, he did all the research for me and found the exact vehicle I wanted. Perfect car shopping/buying experience here.

T

TLXMan

Aug 10, 2016

Star icon

Andrew is an amazing person and so helpful. I went to the dealership looking to lease and he talked me through the entire process. I am so lucky to have found someone like Andrew, he is a pleasure to work with and I will recommend him to my friends.

F

Fortheboys

Aug 10, 2016

Star icon

Go see Andrew at Acura...he will find you the best deals and treats the customer right!

RE

Rick Engles

Aug 10, 2016

Star icon

Adam Rosen really helped me out when I bought my new MDX at Acura of Peoria, he was courteous, friendly and he got my the best deal possible and made sure to get me in to the vehicle that I wanted with the options that I wanted great salesman and a great dealership will buy from Acura of Peoria again..

CF

car fanatic

Aug 9, 2016

Star icon

Rey Jacinto never disappoints. I am a returning customer to acura of peoria and my first time with Rey. He was a very friendly and informative salesman

T

talsiv

Aug 9, 2016

Star icon

I am glad to have my New Acura MDX from Acura of Peoria. I LOVE this car. Fred is awesome in explaining the things better.

M

Mr.Wilson

Aug 7, 2016

Star icon

I brought in my old Acura for service. Andrew approached me while I waited , he asked if I would like to see some of the new 2016 models. After speaking with Andrew and taking a few test drives, I was convinced to go from my old car to a new one. Thank you Andrew - you made this old guy happy.

M

MommaK

Aug 7, 2016

Star icon

Best Car Deals from Andy at Acura. Go now if you are looking for a great used or new vehicle. Andy will get the deal done and do it right!

T

TheLobster

Aug 7, 2016

Star icon

Acura of Peoria is amazing! They treat you right and have the best salesman in AZ. I was greeted by Andrew Hunt, he was funny, pleasant and knew what he was selling. Great job Acura!!

P

PoshLife

Aug 7, 2016

Star icon

I am too busy with life to have an entire day off taken over with car buying. Andrew has changed my outlook on the experience. I made an appointment, looked at the vehicle I wanted and was out in a couple hours. Try Acura and go see Andrew for a quick car buying experience.

S

Smile247

Aug 7, 2016

Star icon

I was impressed by Andy's overall knowledge of the product and ability to answer all my questions. It was nice to have answers right away and it made my decision to purchase the vehicle easier.

T

Tony

Aug 7, 2016

Star icon

The people at Peoria Acura are great. Rey the salesman understood what we wanted and got us the deal that worked for us. The finance Ray and Brian where helpful and got is in and our quick. It was a pleasure to do business with them.

D

Dracolord

Aug 7, 2016

Star icon

Peoria Acura was a great experience. The salesman Rey was great and the finance department made it simple and quick. I would send friends and family there anytime

A

Ameliasmom

Aug 6, 2016

Star icon

I was referred from a friend to go see Andrew at Acura. I am happy I listened to my friend. Andrew got the deal done quickly and without a hassle.

G

Goldielox

Aug 6, 2016

Star icon

I'm a repeat customer of Acura in Peoria for the experience and beautiful facilities. I enjoy the personal attention I get every time I come here. My salesman Andrew Hunt was easy to work with, he didn't hassle or argue with us. I really feel at home when I shop here. Great Work Acura!

S

SpeedRacer

Aug 6, 2016

Star icon

I had a wonderful experience working with Andrew. He was ready when I showed up for my appointment. We drove the car I was interested in & went through finance in no time. I was impressed with Andrew and this dealership. You will be too!

B

Butterfly

Aug 6, 2016

Star icon

Thank you Rey Jacinto for helping me find the car that suits my family. Rey is #1 in our books! Go see Rey Jacinto at Acura of Peoria you wont be disappointed

PM

Practice makes perfect

Aug 6, 2016

Star icon

Rey Jacinto is very intelligent about cars. Showed me a lot of cars but fell in love with 2016 mdx. Thank you so much Rey

AS

Adventure seeker

Aug 6, 2016

Star icon

Got a random phone call from a sales person at Acura of Peoria. I am glad I answered. Rey Jacinto sold me on the awesome deals that were going on. Went down to the dealership and fell in love! Thank you Rey for randomly calling me!

S

SnowBirds

Aug 6, 2016

Star icon

Rey Jacinto was a great sales person. He took all our questions and answered them. We are snow birds that will defiantly be back to see Rey Jacinto! Best seller ever!

CG

College Grad

Aug 6, 2016

Star icon

1st real car buying experience and Rey Jacinto went above and beyond. Never once pulled my leg. Go see Rey Jacinto he will treat you right!

R

Rosaisaacacura

Aug 6, 2016

Star icon

I HAD AN AWSONE EXPERIENCE,WITH THE MOST FRIENDLY PERSON. Rey was very helpful and we left very happy. We have had the car a couple days and could not be any happier

A

Andrea

Aug 6, 2016

Star icon

I am not one for dealing with car salesmen, but I must say that I am highly impressed with Rey Jacinto and every one that assisted me in the purchase of my car. No pressure, no hounding, no headache. They were very straight forward with me and made purchasing my car a very enjoyable experience. I very highly recommend purchasing from here! I have referred family and friends and look forward to future purchases.

ZK

Zoo Keeper

Aug 5, 2016

Star icon

Bought my son his first car at Acura of Peoria from Rey Jacinto. Rey Jacinto showed us many cars and we got sold on one! He never once lost our trust! Thank you for a great experience Rey Jacinto is #1 in my book.

BS

Business starter

Aug 5, 2016

Star icon

What an amazing experience for the first time! Thank you Rey Jacinto for helping my family find a suitable car. Was a very easy non stressful process!

BM

Busy Mom

Aug 5, 2016

Star icon

I drove by Acura of Peoria and spotted a car that looked nice. Was greeted by Rey Jacinto who showed me the car and I loved it. No Hassle whats so ever! I got in and out in less then 2 hours. Thank you Rey!!!

OL

Outdoors lover

Aug 5, 2016

Star icon

This is my 4th time buying a car from Rey Jacinto. He never lets us down, even during his time away from Acura we waited for him to come back! Always amazing experience thank you Rey!

AL

Animal lover

Aug 5, 2016

Star icon

Glad I was contacted by Rey Jacinto because I finally went back to an Acura. LOVE my new car. Great experience Thank you Rey!

LA

Luke and Dukes mama

Aug 5, 2016

Star icon

Found the right car for me and my dogs. Luke and Duke like our new Acura. I came in to Acura looking for nice pre-owned Acura and they had what I was looking for. I worked with Rey Jacinto and he was fun to talk too. I told him what I was looking for and my budget. He got me exactly what I needed. If I need another car Im coming to you Rey.Thanks again

J

James

Aug 4, 2016

Star icon

We have owned 7 Acura's and 4 Honda's and today our buying experience was better then ever! We met with Philip Watkins (a Marine) and he took great care of us! He showed my wife everything new on the TLX and made sure we were completely happy! Go see Philip Watkins any time your looking for a car!

H

HappyMarine

Aug 4, 2016

Star icon

Wife and I went to Acura of Peoria last week. I was in the Marine Corps many years ago so when we met with Philip Watkins who got out of the Marines 3 years ago we felt completely at home. He is a great Marine and Salesman and I'm happy to say we bought a car from him. If your even thinking about getting a vehicle go meet with Philip he will take great care of you.

M

MDX

Aug 4, 2016

Star icon

Bought my MDX from Philip Watkins and absolutely love it! Philip was very sincere and genuine and I didn't feel like he was trying to cheat me or sell me a bunch of stuff I didn't need. I was really nervous about buying and nervous about being cheated, but Philip made me feel right at home with buying an Acura. He was really great to deal with and I would definitely recommend him.

HN

Happy new Acura Family

Aug 4, 2016

Star icon

Stopped by at Acura of Peoria just to see what the TLX looked like. Met with Philip Watkins who showed me the car. I loved it and bought it as a suprise for my wife. She absolutely loves it! Thank you Philip and Acura of Peoria

2

2014MDX

Aug 3, 2016

Star icon

Bought my 2014 MDX from Philip Watkins and absolutely love it! Philip was very sincere and genuine and I didn't feel like he was trying to cheat me or sell me a bunch of stuff I didn't need. I was really nervous about buying and nervous about being cheated, but Philip made me feel right at home with buying an Acura. He was really great to deal with and I would definitely recommend him.

H

HappyTLX

Aug 3, 2016

Star icon

Just bought a new 2016 TLX from Philip Watkins. Love the car and my time at the dealership Philip made everything really easy. I felt really at home there.

V

Vcable

Aug 1, 2016

Star icon

I enjoyed working with Aaron Seabaugh. He listen to my needs and did not try to oversell. I took a couple days to make my decision and was not pushed into an impulse buy. He has followed up with my questions after the purchase and has been very helpful. I highly recommend him without any hesitation.

J

jrcdips

Jul 31, 2016

Star icon

Great customer service. Always calls me back when not available. When he can not answer a question he will get someone that can to fulfill needs.

A

AZTailgatr

Jul 31, 2016

Star icon

My wife and I bought two vehicles from Aaron a couple years ago. He really goes above and beyond for his customers. I had a problem and my warranty was expired. He was still able to help me out with a free diagnostic to see where it was coming from. I will only take my cars to Acura of Peoria. Thanks, Aaron

V

vcable

Jul 30, 2016

Star icon

I enjoyed working with Aaron Seabaugh. He listened to my needs and did not try to "oversell."I took a couple days to make my decision and was not pushed into an impulse buy. He has followed up with my questions after the purchase and has been very helpful. I highly recommend him without any hesitation.

J

jrcdips

Jul 30, 2016

Star icon

Great customer service. Always calls me back when not available. When he can not answer a question he will get someone that can to fulfill needs.

K

KrazyKarGuy

Jul 29, 2016

Star icon

3rd purchase from Andrew...I've never been let down & have always been treated like I matter. I recommend Andrew, he is #1 in my book.

K

KittyF.

Jul 27, 2016

Star icon

I have found my new dealership. Thank you Andrew Hunt...you are the best! So welcoming, friendly & attentive to the customer. Great service, superior in quality #1 Acura of Peoria.

R

RaceCarFan

Jul 26, 2016

Star icon

Overall experience A+...Thank you Andrew. My buying process was quick and easy and I was out driving my new Acura in no time.

J

Jlemayaz

Jul 25, 2016

Star icon

It was all around a great experience and they made us feel very comfortable. I would defiantly go back to Peoria Acura and refer friends and family.

OO

Owner of new RDX

Jul 23, 2016

Star icon

We were very pleased with the way Aaron Seabaugh handled the sale of a new 2017 RDX that we purchased. Very professional with very little haggling to make the deal.

J

Jlemayaz

Jul 23, 2016

Star icon

It was all around a great experience and They made us feel very comfortable. I would defiantly go back to Peoria Acura and refer my friends and family .

L

LawDawgs

Jul 22, 2016

Star icon

My cells rep Aaron and his manager Ben were very helpful on my selection of a new vehicle. I felt very informed and absolutely no pressure to purchase. They listen to my wants and needs and were able to locate a MDX that met all of my requirements. Follow-up has been great and I know that I can call anytime with any questions.

M

mdxOwner302

Jul 22, 2016

Star icon

My cells rep Aaron and his manager Ben were very helpful on my selection of a new vehicle. I felt very informed and absolutely no pressure to purchase. They listen to my wants and needs and were able to locate a MDX that met all of my requirements. Follow-up has been great and I know that I can call anytime with any questions.

N

NormK

Jul 20, 2016

Star icon

We love our new RDX, Alex and Eugene made it simple and easy. No hidden fees or hassles! Will come back for future vehicles. Thank you

A

AndreaRosales

Jul 19, 2016

Star icon

Definitely recommend Alex Gonzalez in sales. Great service as always, if you are looking for a new or used vehicle call Alex in sales !

A

Acurabuyer

Jul 14, 2016

Star icon

Chaz was the greatest Client Advisor we could have ever worked with. Ask for him or Ron! I will buy again from Acura of Peoria

B

BobBrown

Jul 13, 2016

Star icon

Everyone is use to the same old car shopping experience. You pull up get asked a bunch of questions and then sit & wait. This is not what you experience when you go into this Acura store in Peoria. I was greeted by Andrew he listened while I talked, we looked at the vehicles I wanted to see and while I waited I was served lunch. I will continue to do business with Andrew and Acura of Peoria, Thank you for making me smile at car buying.

J

John&Jan

Jul 13, 2016

Star icon

My wife and I went to Acura to purchase the new 2016 Acura MDX. Our salesman Andy was a pleasure to be around. We enjoyed the conservation and refreshments while waiting for our turn in finance. If you are looking for a customer experience and not a regular car buying experience go see Andy at Acura, he will treat you right.

N

NewAcuraCustomer

Jul 13, 2016

Star icon

I was looking fro a specific vehicle and contacted Acura to see if they could find it for me. Andrew Hunt took my call, I gave him the information about the vehicle I was looking for. He found the vehicle and I was in & out in my new car is less than an hour. Very impressed by the quality customer service at Acura.

WG

Water girl

Jul 13, 2016

Star icon

This is my 5th time coming back to buy a car from Rey Jacinto! He does not jerk you around! He is very patient and reasonable! Thank you Rey Jacinto for always having my families back!

J

JPAir

Jul 12, 2016

Star icon

Great sales person!! Excellent Service!! Thank you Aaron, Caleb and Eugene for the great service!! Aaron did a great job on getting me the TLX I wanted and at a decent price! From beginning to end everything went great!

OS

Online Shopper

Jul 12, 2016

Star icon

I have been online window shopping for a car now for about 6 months. I was contacted by Rey Jacinto who helped with my car buying. He did everything in his power to get me the best deal out there. He even honored prices that I found online. I finally found the one car for me and it was a donr deal. Thank you REy Jacinto for the breezy process!!!

P

PJAir

Jul 12, 2016

Star icon

Great sales person!! Excellent Service!! Thank you Aaron, Caleb and Eugene for the great service!! Aaron did a great job on getting me the TLX I wanted and at a decent price! From beginning to end everything went great!

J

Jay449

Jul 8, 2016

Star icon

Philip was extremely polite and knowledgeable. He assisted us with a test drive and then walked us through the process of purchasing. I was very nervous about the whole ordeal, but he was genuine and very helpful throughout the entire process. He really wowed me with his care and knowledge about the cars and his kindness for his customers.

JF

Jenny from the block

Jul 7, 2016

Star icon

I strongly dislike buying cars because of previous experiences. But this time it was great. Came in on a car I saw on the line and drove it. I liked it and the sales man Rey Jacinto was very cool and easy to talk to. He honored the special price online and got me a great deal in financing. If need another car in the future I will look at Acura of Peoria fist.

ML

MDX Lover

Jul 7, 2016

Star icon

Rey Jacinto is a wonderful salesman. He helped me and my sister to find a car that would fit our needs. Rey never once cared about him making money he cared about what me as a customer wanted. Thank you Rey Jacinto

F&

Frank & Nancy Hunter

Jul 7, 2016

Star icon

From start to finish we felt welcome. Paul and Darren were polite and attentive to our needs and desires in a vehicle. They were respectful of our knowledge as well as patient with our questions and concerns. We never felt pressured or rushed. We appreciate how thorough Darren and Ray were with their explanation of the lease process. All three men were very personable and made our buying experience a very positive one. We will definitely encourage our friends and family to head to Acura of Peoria for their next vehicle purchase!

T

techDAD14

Jul 6, 2016

Star icon

I was in the market for a new car and started internet browsing. Aaron Seabaugh contacted me and within a day we had finalized a deal. Aaron was thoughtful and helpful throughout the process and I would definitely recommend him to others in the future.

T

techDAD14

Jul 6, 2016

Star icon

I was in the market for a new car and started internet browsing. Aaron Seabaugh contacted me and within a day we had finalized a deal. Aaron was thoughtful and helpful throughout the process and I would definitely recommend him to others in the future.

N

natalie

Jul 5, 2016

Star icon

I have been window shopping for about a year now for a new vehicle. I have been emailing Rey Jacinto back and forth for several months now and I was finally ready. Rey Jacinto is very patient, he listened to all of my wants and found some but i either could not buy or car got sold. The whole process was stress free and fast. I recommend Rey Jacinto for everyone to go buy a car from him

F

Familyx5

Jul 3, 2016

Star icon

We are very pleased with the service and treatment from Andrew at Acura. The facility is family friendly and focused on the customer. This is a great place to buy and vehicle, we will be back.

C

Crookston

Jul 1, 2016

Star icon

Adam was very professional, knowledgeable and patient with us. Additionally Brian and Eugene were very thorough in their explanation of the process

P

Patriotsfan

Jul 1, 2016

Star icon

They made everything so easy and quick for me. I came in on my lunch break for the test drive and came back after work and they had everything ready for me to look at. Danny and Eugene were understanding and helpful. Overall GREAT experience!

P

PatriotsfN

Jul 1, 2016

Star icon

They made everything so easy and quick for me. I came in on my lunch break for the test drive on a TSX and came back after work and they had everything ready for me to look at. Danny and Eugene were understanding and helpful. Overall GREAT experience!

S

srvdr2007

Jun 28, 2016

Star icon

Eddie and Jorge were both great to work with. Eddie was very helpful explaining features on the vehicle, how to sync my phone and how to add speed dials. I highly recommend working with Eddie or Jorge

HL

Happy Looking

Jun 27, 2016

Star icon

I visited Acura of Peoria to do some car shopping. My salesman was Philip Watkins - I was so impressed by his knowledge and willingness to work with me - I didn't buy this time but I will be back to see Philip when I am ready to buy- Philip is very personable and listened to what I had to say , did not pressure me into buying and thus made me want to come back to see him when I am ready . I would recommend him to anyone interested in buying or just looking for a car

A

AcuraFan

Jun 27, 2016

Star icon

I came in to look at the RDX and learned they were on a recall so Jessica showed me the MDX. We fell in love and left in a new car. Thank you!

I

island888girl

Jun 27, 2016

Star icon

Philip Watkins was great to work with! He is professional, friendly and went above and beyond for us. He took the time to talk about our family life and work with us based on our needs and desires. This was definitely a positive experience for us!

DT

Drew Taylor

Jun 27, 2016

Star icon

I'm normally not at all excited about car shopping at a dealership, but Philip Watkins at Acura of Peoria did an amazing job of making me feel very comfortable, while at the same time, making sure I got an amazing deal. He made my wife and I feel like we were the only people in the dealership. We love our new MDX!!

L

lovebug

Jun 27, 2016

Star icon

I had a great experience! Rey Jacinto helped me out for 3 months now. Rey Jacinto is such a patient and understanding person. He was able to find a vehicle that fit my budget and was a reliable vehicle! I recommend you going to Acura of Peoria and ask for Rey Jacinto!

D

DTaylor

Jun 26, 2016

Star icon

I hate car dealerships and salesmen in general and so was dreading this experience. However, Philip Watkins at Acura of Peoria did a phenomenal job! He made me feel like he was just there to help me get what I wanted, instead of selling me something I didn't. He treated my wife and I like we were the only people in the dealership. We couldn't be happier with our new MDX! Its great to see that REAL customer service still exists!

R2

RDX 2017

Jun 26, 2016

Star icon

I traded my 2005 Acura MDX for the 2017 RDX. The experience with the staff was exceptional, Eddie Bitter, Client Advisor explained the features and followed up with e-mail and phone call to answer my questions. I can recommend Eddie highly.

L

lovesMYmdx

Jun 25, 2016

Star icon

Had no intensions of purchasing a vehicle that day but my wife and I were so impressed with everything that the MDX offered, we knew it was the right choice. Aaron is a very knowlegable sales person and went over how to work everything. We couldnt believe how easy they made the whole process. Thanks again Acura of Peoria.

C

CountryGirl1986

Jun 24, 2016

Star icon

I love my New TLX! Thanks Aaron for making the process go very smooth. I will be back to see you again when my lease is up.

J

John

Jun 23, 2016

Star icon

I came to Acura in hopes of finding a car for my son, Rey Jacinto help me find the perfect car for my son. Go see Rey Jacinto to find the right car for you.

N

Ninernation

Jun 23, 2016

Star icon

Rey Jacinto went above and beyond to help me find a vehicle. Rey Jacinto has been contacting me through email for 5 months now and I finally got the courage to buy a car. Rey is very kind and extremely patient. He is very knowledgeable with all vehicles. Thank you Rey Jacinto for being patient with me and for finding my dream car!

L

Lv4SEA

Jun 23, 2016

Star icon

Very happy to be back in an Acura. My husband and I enjoyed working with Aaron and Eugene. We would buy from Aaron again, very knowledgeable, and Eugene made the finance experience painless...maybe we even had a little fun!

L

Lv4SEA

Jun 22, 2016

Star icon

Wish I had never left! Everyone was great to work with so far. My husband and I enjoyed working with Aaron, he was very knowledgeable and understanding - would buy from him again! Eugene in finance was fun to work with too - yes fun in finance... who knew!

L

Lovebug

Jun 22, 2016

Star icon

Rey jacinto is an amzing car salesman!!! My car had finally taken a poop and i needed a car real bad. I went to acura of peoria and was greeted by rey jacinto. Rey was very honest and straight to the point. We finally found a car and i could no be any happier. Not only was it a quick experience it was an experience i won't forget. I recommend you to go see Rey Jacinto!

T

TJack

Jun 22, 2016

Star icon

I had a great experience with Acura Peoria and with Jessica Magruder. They made getting a new car a seamless and painless process.

MA

Mr and Mrs Happy

Jun 22, 2016

Star icon

I was just looking and starting my buying process. Came in looking for something that will resemble myself and my life style for my next purchase. We fell in love with a 2015 Acura TLX certified. It had all we needed and more. Took it to Texas last week and brought us back with no complaints. This is the best car I have ever owned. Our salesman was Rey Jacinto and he was phenomenal. If i ever need another car I will come see Rey and Acura of Peoria.

T

TLtoTLX

Jun 22, 2016

Star icon

We came to service with our old TL and repairs cost to much money so we bought a new one from Jessica. We will be back for our next one.

M

MDXfam

Jun 22, 2016

Star icon

This is our second MDX from Jessica and Acura of Peoria. We hope she is there in 3 years for our 3rd!

B

Breezy

Jun 22, 2016

Star icon

Rey Jacinto is a spectacular salesman! He was extremely knowledgeable about all his vehicles new or used. He is a man of his words and promises. The whole buying process was a breeze! Thank you Rey Jacinto!! I recommend going to see Rey Jacinto he is a man of his word

K

kayla13

Jun 21, 2016

Star icon

We were shopping for a second family car on a budget. We found a Toyota Highlander online and called to see if it was still there. When we got to Acura, Jessica had the car pulled up for us. We liked it and were able to get a good price. Thank you for all your help.

K

kayla13

Jun 21, 2016

Star icon

We were shopping for a 2nd family vehicle on a limited budget. We found a Toyota Highlander online and called to make sure it was still there. When we arrived at the dealership, Jessica had the car pulled up for us and was able to get us a great deal. Thank you!

E

Erickapike

Jun 20, 2016

Star icon

Daniel Pires was amazing. He sold me a 2013 Honda Civic and he was so nice and made my car buying experience so enjoyable! Will definitely recommend him to my friends!

RW

Rose White

Jun 18, 2016

Star icon

I was greeted by the nicest salesman Andrew. My husband and I wanted to test drive a few vehicles, Andrew pulled each vehicle up, got the A/C running and the car cooled off before each test drive. While we waited inside Andrew made sure we were comfortable & served drinks and snacks. Thank you for the great service!

AM

Ani Marie E.

Jun 18, 2016

Star icon

I found the best deal in AZ on my vehicle at Acura of Peoria. Andy Hunt assisted with the purchase, I'm very pleased at the level of customer service and positive attitude he has. Being treated like a friend & not just another customer was what made my decision to buy here. You should definitely try looking at Acura and ask for Andy...he knows how to treat people right!

AL

Ali Lynnette

Jun 18, 2016

Star icon

We purchased a vehicle from this dealership and were so lucky to work with Andrew Hunt. Our granddaughter graduated high school, we wanted to get her a vehicle to use for college. Andrew was very knowledgeable about all the vehicles we inquired on and he helped us pick out a safe and reliable vehicle for our granddaughter. Great experience from beginning to end.

AB

Asian Bear

Jun 18, 2016

Star icon

A friend recommended me to Andrew at Acura. I had a budget and needed a good vehicle, Andrew found me a very nice vehicle for a price I could afford. Thank you Andrew, I will refer people I know to you for an honest and easy car buying experience.

H

Honeycomb

Jun 17, 2016

Star icon

I bought a new car from Rey Jacinto and had the most amazing experience! Not only did he keep all his promises he went above and beyond to make sure I was satisfied. I will for sure be recommending Rey Jacinto from Acura of Peoria to all my friends and family. Rey Jacinto will treat you right and keep his promises!

A

ArceAZ3

Jun 16, 2016

Star icon

Just wanted to thank Alex Gonzalez again for the amazing customer service. We purchased our vehicle from him a year ago and recently dropped of the car for routine service without an appointment. He made sure we go a loner vehicle so we didn't have to wait. Thank you again for the service, we will keep coming back for service and also to get additional vehicles from your dealership :-)

SC

Sold Customer

Jun 15, 2016

Star icon

Rey Jacinto from acura of peoria contacted me and we started to shop around for cars. Right away Rey found a car that was fit for my family. We worked out numbers and later that day all I had to do was go down and sign and drive away! This was the easiest car buying I have ever done! Thank you Rey Jacinto from Acura of Peoria for making this experience one to remember!!!

MS

Mr. Spalding

Jun 13, 2016

Star icon

Just want to compliment Andrew Hunt I had the best day ever when dealing at Acura and working with Andrew. He's a very kind person, knowledgeable about the vehicles and professional. He helped me locate the exact vehicle I was looking for. Thanks Andrew, I will be back to see you again to see you when I am ready to upgrade.

A

AMase

Jun 11, 2016

Star icon

Have needed a lot of help & salesman was there for me often. Would do business only with him. Would recommend him to friends and family!

MR

Midnight Rider

Jun 11, 2016

Star icon

I purchased a vehicle from this dealership because of Andrew Hunt who helped us, he was upfront & honest, didn't play priceing games or make it uncomfortable to buy. I trust in Acura of Peoria and recommend you give them a try.

AP

Acura por Vida

Jun 10, 2016

Star icon

My lease was up and wasn't sure what to get. Came in and test drove the Acura RDX and fell in love. I worked with Rey and he went above and beyond for me. He even gave my husband an Acura hat that he wears every where. I was very happy with my deal and I will replace this lease with another Acura with Rey in the future.

L&

L & G

Jun 6, 2016

Star icon

We worked with Darren Maus and Ray Garcia. Darren was able to find us the perfect car. Very pleased with the experience. Efficient and smooth. Once we got to finance, it was again quick smooth and efficient. Would recommend the dealership.

RM

Rambling Man

Jun 6, 2016

Star icon

This dealership is the best! I drive in from Northern Arizona to do my car buying and always shop at Acura in Peoria. My last salesman was Andrew Hunt, he was a pleasure to work with. I recommend Andrew to anyone that is looking for a great new or used vehicle - he will treat you right.

I

Illeglyblonde

Jun 2, 2016

Star icon

We had such a great experience working with Aaron and Ben to find the right car for our family. Coming out of a Nissan Pathfinder that we loved made it hard for me and my husband to decide what was right for our family of four. Aaron was very knowledgeable and able to help us find a certified used 2013 Acura MDX which we fell in love with. Having had a recent financial downfall, made it a little bit harder on us when it came to financing. Eugene, one of the finance managers, was able to help us by working with the lender to make the payments as affordable as possible. We truly appreciate everything the staff at Acura did for us. They really went above and beyond our expectations. God definitely lead us in the right direction when guiding us to the team here. Thank you all!! We look forward to working with you all again on future purchases!

L

luvmy2cutiekids

Jun 1, 2016

Star icon

We had such a great experience working with Aaron and Ben to find the right car for our family. Coming out of a Nissan Pathfinder that we loved made it hard for me and my husband to decide what was right for our family of four. Aaron was very knowledgeable and able to help us find a certified used 2013 Acura MDX which we fell in love with. Having had a recent financial downfall, made it a little bit harder on us when it came to financing. Eugene, one of the finance managers, was able to help us by working with the lender to make the payments as affordable as possible. We truly appreciate everything the staff at Acura did for us. They really went above and beyond our expectations. God definitely lead us in the right direction when guiding us to the team here. Thank you all!! We look forward to working with you all again on future purchases!

S

Skeptical

Jun 1, 2016

Star icon

I have been to at least 5 different dealerships this month and either they were pushy or just unprofessional, that is until I drove by Acura of Peoria on my way to work. I was talking through emails for the past week with Rey Jacinto. Rey never once tried to put me in a vehicle that I did not like. He found plenty of cars that fight my criteria and sent an email to me with all the numbers I needed. In the end I came up to Acura of Peoria and literally was in and out with the car of my dreams. Thank you Rey Jacinto

#

#acurafan

Jun 1, 2016

Star icon

By far Acura of Peoria is the best dealership ever!!!! I recommend going to see Rey Jacinto! Rey is a salesmen that actually cares about what you needs and wants are! I will forever be a customer at Acura of Peoria and will always go see Rey Jacinto! Thank you

B

broD

May 30, 2016

Star icon

I worked with Danny(Hawaii). He did a great job of keeping the experience mellow. No pressure. He has plenty of knowledge about the product I leased, MDX with Advance package. Also meeting Paul and Brian was a nice experience. Good people, represented the dealership in a very positive manner. My wife and I purchased a 2008 MDX from this dealer and have used the service department on occasion. Always a good experience. I would refer this dealer to my friends.

MA

Multi Acura Owner

May 30, 2016

Star icon

We love our Peoria Acura store!! Andrew is the best salesman, so friendly and patient. We were treated like royalty, this store really goes above and beyond. We personally recommend trying this store for the best car buying experience in town.

P

pruis

May 27, 2016

Star icon

I was treaded fairly by Fred Peralta. I bought car and on my way in two hours. I enjoyed the how quick it was. Thanks Fred

RK

Ryan K.

May 26, 2016

Star icon

I had a great experience at Acura of Peoria! Adam Rosen was the Sales Man who helped me and he was phenomenal! I didn't feel any pressure and I walked out with an awesome car! I would recommend Acura of Peoria and Adam Rosen as a Sales Man to anyone!

K

Kistler33

May 25, 2016

Star icon

I was really pleased with my experience at Acura of Peoria. I was helped by Adam Rosen and he did an amazing job helping me and not pushing me into anything I didn't want to do. I ended up buying a 2013 Dodge Dart and I love it. I would definitely recommend this dealership and ask for Adam Rosen.

A

AZLes

May 25, 2016

Star icon

Great customer service and a hassle free purchase experience. Alex Gonzalez in the Internet department was great to work with from the beginning. Everyone at the dealership was friendly and courteous! Definitely recommend if you are looking to buy an Acura!

FO

Friend of Yours

May 25, 2016

Star icon

My car buying & shopping ended when I met Andrew at Acura of Peoria. I was welcomed to the dealership with open arms, they had lunch and fresh cookies when I got there. This was a truly an outstanding car buying experience and I will recommend people I know to buy from this dealership as well.

MB

Mr. Bulger

May 23, 2016

Star icon

Outstanding staff... spoke with Andrew Hunt over the phone, when I arrived to my appointment at the dealership he was prepared to show the vehicles I was interested in and helped me find the car I was looking for....great price...great service. Thank you!

B

BB123

May 21, 2016

Star icon

Quick, to the point, no hassle experience. Alex was great!

J

Jdawg23

May 20, 2016

Star icon

Phillip Watkins was a tremendous help! Very understanding about my situation. He got me into a car that I love. Always a pleasure when dealing with Acura of Peoria.

P

Phils#1fan

May 20, 2016

Star icon

By far the best car purchase experience ever. Staff was very helpful and knew exactly what I needed answered any and all my questions made me feel almost like I was a part of their team. Would defineatly recommend to any and my family and friends.

H

HappyMazda609

May 20, 2016

Star icon

I recently purchased a used Mazda from Philip Watkins from Acura of Peoria and I am extremely happy with my purchase! Philip was very easy going to work with and made my purchase transaction less hassle free than I had originally anticipated. I would recommend this dealership as a great place to purchase a new, or in my case, a used car over any other dealerships in the area!

#

#lovemyMDX

May 20, 2016

Star icon

I absolutely love my Acura MDX! I originally went in for a new car bc I thought new is the only way to go but honestly after talking with Philip Watkins, he assured me that used is not only more price efficient but the extra money I saved would allow me to get an extended warranty as well! Even though I know I was a bit of a pain to deal with, Philip made me feel very confident in my final purchase decision! I highly recommend Acura of Peoria to my friends and family and people reading this review as well!!

T

ToyotaOwner!

May 20, 2016

Star icon

I started my search by looking around online just like pretty much everyone else does I guess. I inquired about a car I saw at Acura of Peoria and was contacted quickly by Philip Watkins one of the Military sales reps there. He let me know the car was available and we set an appt. for that same evening. When I arrived, Philip had the car I was considering already pulled up for me, as well as 5 other options that he thought I might like! He was very knowledgeable on all of the features and made sure the car I chose met all my needs. I would definitely recommend Philip Watkins and everyone at Acura of Peoria to my friends and family!

A

aalmazan

May 20, 2016

Star icon

Rey has neve let us down when we seek him for help in purchasing a new car. We were hesitant about the whole situation because our credit isn't that great and neither was our trade in. He got right to work with it all after wr told him what we wanted. It's like he read my mind and brought out a car and I just fell in love!!! The process was painless and quite enjoyable. My girls were entertained with the kids' area so that was nice too. I would highly recommend you seeing Rey if you are ever in the market to buy a car.

A

aalmazan

May 19, 2016

Star icon

We were very hesitant about getting into a newer car with our trade in and credit situation. Neither of these things looked good at all. We were accepted with open arms and we felt welcomed! Rey got to work immediately with our trade and went above & beyond our expectations. I am so glad we made the decision to go with Rey again. He's never let us down and he will help you too. I love my new car!

MQ

Mdx queen

May 19, 2016

Star icon

I had the best experience ever while buying a car from Acura of Peoria. I was greeted by Rey Jacinto who was very friendly and knowledgable. He listened to what I was looking for and pointed me to cars that fit my needs. Rey Jacinto never once forced a car on me. In the end I walked away with an amazing car. Thank you Rey Jacinto

B

blesh1

May 19, 2016

Star icon

I want looking for a car yet but when i saw the new Acura TLX, she was hot. I worked with Rey and he took good care of me. I appreciate his hard work and i was in and out. Other dealerships have kept me for 10 hours once there, not Rey. Love the car and having lots of fun.

D

DWB

May 19, 2016

Star icon

We purchased our new RDX from Jorge Gomez in January. Having purchased 27 other vehicles, this was truly a pleasure as there was absolutely no pressure to buy. Jorge was very knowledgeable.Several weeks ago I noticed that there was an item that used to be stock in all the prior vehicles we had purchased, but was no longer an included item. A call to Lexie Cremieux (their Customer Service Relations Director & Executive Assistant to the GM) was handled quickly and very professionally. I am an extremely satisfied customer and will continue to recommend your dealership to our many friends.

DC

Dans CE

May 19, 2016

Star icon

This was our first purchase of an Acura and with Acura of Peoria. Our sales associate was Rey Jacinto and he did an outstanding job of getting us the right vehicle for purchase. Paul was great in working our deal and getting us into a new MDX which we really enjoy. I highly recommend the people at Acura of Peoria for your car buying experience.

CD

Chapin de los mejores

May 19, 2016

Star icon

Best place to buy a car in Arizona. I came in with a plan not to buy but I met Rey Jacinto. He had the car I wanted, the payment I needed, and deal with the bank I wanted to go through. This guy and his people there did me right and they will always get my business in the future. Thanks Rey and Ill see you soon when I'm ready for that nice TLX you showed me.

GM

Got my dream car from Rey J

May 19, 2016

Star icon

Always wanted an Acura since the 2004 Acura TL came out. Finally got a great job that would allow me to get a new one. Stepped into Acura of Peoria for the first time and i was not jumped by salesman. No offence but allot of places are. I met Rey Jacinto and he sold me one a new TLX. He was great and pushy at all. I had a great with him and easy to get along. Im shocked i didn't invite him over for dinner. Love Rey and his team what they did for me.

HG

Happy Girl

May 19, 2016

Star icon

I don't always have the best experience buying cars but this was the best. Came in looking for something newer then what I have and I just got what I wanted. My parents have bought cars from Rey Jacinto and spoke highly of him. The car I got I love it and Rey got me free tint too. Thanks Rey and I will tell all my friends.

A

AcuraMDX

May 18, 2016

Star icon

I want recognize the easy and no pressure buying experience here at Acura of Peoria. Our salesman Eddie Bittar was simply fantastic - honest, patient and thorough. He was able to explain all the features, functions and benefits of our car buying decision. Ray Garcia the finance manager was amiable and friendly and the signing of paperwork was simple and fast.

S-

Sara - Glendale

May 18, 2016

Star icon

Edward Bittar was my salesman who is very friendly, patient, professional and knowledgable. I'm happy with a new 2017 Acura RD purchase. I didn't feel pressure a bit when it came to price and options negotiation . Edward was really helpful. I would definitely recommend my friends and relatives to visit this Acura of Peoria. Great staffs and services.

SD

Steely Dan

May 18, 2016

Star icon

Our sales associate Rey Jacinto and Sales management Paul Brown did a great job working with us and getting us a deal that was good for both parties. Rey has been especially good in getting us into the vehicle we wanted and following up in every aspect of the purchase and post purchase experience. We had some additional items installed on the vehicle and Danielle and Vince in Service were great. I highly recommend Acura of Peoria.

P

Peoria

May 15, 2016

Star icon

Just purchased a 2017 Acura RDX Advance. Our sales person was Fred Peralta. He was knowledgable, professional and courteous. I can also say the same for Paul Brown, the Sales Manager. Unfortunately, I cannot say the same for the Finance Dept. The Finance Dept. employees were somewhat careless in handling all of the necessary paperwork and thus I would highly recommend that one take the time to read all documents prior to signing.

LC

Loyal customer

May 15, 2016

Star icon

My good friend recommended me to Rey Jacinto. I went to every dealership and was turned down. They all treated me awful because of my credit. None of them took the time to talk to me or look at my situation. We all go through hard times and I finally became one of those people. No one wanted to help me till I met Rey :-) Rey treated me like we knew each other for years and with respect. He listen and understood where I was coming from. I never met his managers, just Rey and his finance manager. I will always buy from Rey and his team. Even if I move out of town I will drive to go see Rey. Thank you Rey

JW

Jeremy Wine

May 14, 2016

Star icon

Daniel Pires, Eugene Kwon, and Paul Brown are phenomenal. They got us into a great car and welcomed the kids with kindness! Five Stars for sure. I would always work with Eugene in financing if possible. He is the best auto finance person I have dealt with. Daniel was patient and continued to offer options. I really appreciated that Paul offered insight into options. I am glad they were so accommodating and great with the kids when we brought McDonald's back for them.

TT

Two Time MDX Owner

May 14, 2016

Star icon

Purchased new car a few days ago and had a great experience. I didn't appreciate the finance manager's approach to get me to purchase additional warranties, but I understand that he is probably pressured to do so by the dealership. It took some negotiating to get to a price that I was comfortable with (I was there for almost six hours...), but I ended up leaving happy. Kudos to Caleb the sales manager and Daniel the sales & leasing consultant!

JW

Jeremy W

May 14, 2016

Star icon

Daniel Pires, Eugene Kwon, and Paul Brown are phenomenal. They got us into a great car and welcomed the kids with kindness! Five Stars for sure. I would always work with Eugene in financing if possible. He is the best auto finance person I have dealt with. Daniel was patient and continued to offer options. I really appreciated that Paul offered insight into options. I am glad they were so accommodating and great with the kids when we brought McDonald's back for them.

TT

Two Time MDX Owner

May 14, 2016

Star icon

Purchased new car a few days ago and had a great experience. I didn't appreciate the finance manager's approach to get me to purchase additional warranties, but I understand that he is probably pressured to do so by the dealership. It took some negotiating to get to a price that I was comfortable with (I was there for almost six hours...), but I ended up leaving happy. Kudos to Caleb the sales manager and Daniel the sales & leasing consultant!

WW

Wally W.

May 14, 2016

Star icon

Thank you to Andrew Hunt and his team he was so friendly and helpful. We will definitely be back be back to make another purchase when it's time to trade in our vehicle. This dealership is number one for a reason.

CM

Challenge Me

May 12, 2016

Star icon

This is my second vehicle purchase from Andrew at Acura. I absolutely love working with this dealership. The over all process was quick and easy. I knew what car I wanted, went to the dealership, took a test drive and was out in my new car within 45 minutes. Thank you Andrew I am so happy!!

M

mike636

May 11, 2016

Star icon

I have purchased two Acura TL's and a Honda Odyssey from these guys. I send my friends here and they are happy too!! These guys seem to treat you right with no games or problems. I have always dealt with Jorge Gomez, my salesman and he has been great. For a salesman, he is pretty much a no nonsense guy and gets the job done. In the service department, Mike King has been super.. He has treated my exceptionally well. Vince Hancock is very good as well. I won't go anywhere else. These guys also have a large dealer network to draw cars from so you don't have to buy an Acura or Honda from them.

OO

One of Two

May 10, 2016

Star icon

Like all consumers who find the car buying process frustrating...Acura of Peoria and Andy Hunt have gone above and beyond to make my buying experience a positive one. I have now purchased two cars from here and will be at Acura of Peoria looking to purchase a third vehicle.

GF

GOT Fan

May 8, 2016

Star icon

I highly recommend this dealership, the facilities were impressive. I was provided with great customer service from Andrew and was very satisfied with my experience.

HM

Happy MDX lady

May 6, 2016

Star icon

This was the best buying experience ever. Came in looking for a used Acura and I ended up leaving with a brand new Acura. Met a gentleman by the name of Rey Jacinto and he taught me things I never knew of Acura and their dealership. I am very pleased the way they treated me I was happy with my deal and your service is phenomenal. I already told my Aunt to come see Rey and his Acura of Peoria team. Thank you again sincerely happy customer.

T

Torsimpson

May 6, 2016

Star icon

Danny was great through the whole process. Everything went very smooth and quick. Paul the sales manager was very nice and not pushy at all and Ray in Finance made everything so simple to leave with my Honda Civic. I highly recommend Acura of Peoria to anyone and wouldn't buy anywhere else.

F

Fisherman

May 6, 2016

Star icon

Best experience buying a vehicle Andy Hunt helped us. He was kind, helpful, pleasant to be around & knew the product. Outstanding service!

FF

Football Fan

May 6, 2016

Star icon

We reason we bought our vehicle at Acura was the service from Andrew...he is Awesome! He took time to explain things & answered all our questions. Thank you Andrew & Acura of Peoria.

M

Mike

May 5, 2016

Star icon

My previous car buying experiences were similar to having a root canal but our salesman, Fred Peralta, made this a most positive and pressure-free event. In addition to a very good price on a new SUV and generous trade-in, what really impressed my wife and I was the fact that we only dealt with Fred during the entire process. Granted he had to leave a couple times to check with his manager during our negotiations, but we appreciated dealing with only one person during this entire process and not having to suffer through the tag-team or good-guy/bad-guy gambits. Fred is an accomplished and competent salesperson and this dealership truly benefits from having him on their team. Additionally, it was a pleasure to meet Lexie (Customer Relations) and Vince (Service Advisor). I would heartily recommend (already have) this dealership -- they really get it right.

F

fredad88

May 4, 2016

Star icon

Alex was so helpful and accurate in pin pointing me and my FAMILY needs... This is my second car from Acura of Peoria and I'm very pleased!

Z

Zoe

May 4, 2016

Star icon

I worked with Phil in leasing and Ray in financing and they were both great! I would definitely recommend them to anyone looking for an Acura.

MO

MDX Owner

May 4, 2016

Star icon

We drove from Scottsdale right by an Acura dealership to Acura of Peoria because we heard amazing things about the personal care and service that is given to every customer. The staff is amazing and our salesman Andrew won us over with his professional attitude and pleasant demeanor. I recommend this dealership & it is worth making the additional drive.

J

Jeepman

May 2, 2016

Star icon

I have purchased three vehicles now through Acura of Peoria and they all have been just a great experience! During my most recent purchase I had the pleasure of meeting Philip Watkins, this young man is one of the finest men I've had the pleasure of meeting and it was no surprise to find out he was a Marine. He treated my wife and I with the utmost respect. He conscious of my time and made sure I got the best vehicle to fit my needs. I I would definitely recommend him to any of my family and friends that might be looking for a vehicle and I look forward to working with him and everyone at Acura of Peoria again in the future.

G

Gene

May 2, 2016

Star icon

To start with, Acura of Peoria has a very knowledgable staff. Our salesman Fred Peralta was great to work with, he was well versed on all aspects of the product he represents. He is both patient and understanding and seemed to always be upbeat. We also dealt with Paul Brown, the sales manager. Paul was also a pleasure to work with, he understood us and made the buying experience a smooth one. I really enjoyed my first visit to the service department and meeting our service advisor, Vince Hancock. Once again friendly and extremely competent individuals on the service side of the business. Everyone at this dealership has made my wife and I happy with our decision to buy a car from Acura of Peoria.

X

XeLBarbon

Apr 30, 2016

Star icon

I came in recommended by a good friend and he was dead on with how awesome the staff and Acura of Peoria is. Philip Watkins my sales man was pretty much the man you need in dealing with this type of situation. If your a first time buyer I definitely recommend him and the dealer for you. As he is patient, understanding, ahelpful with all, and most importantly he walks you through your choices or decisions you consider and steers you in the best route possible. All in all a great calm place with no pressure, great vehicles and professional friendly reps.

K

Kim

Apr 30, 2016

Star icon

I was totally surprised by the atmosphere at Acura of Peoria. Every person I encountered was friendly and helpful. The people look like they enjoy their jobs and truly care about customers. It was very refreshing! Highly recommend!

M

Molly

Apr 30, 2016

Star icon

The perks to buying a car from Acura of Peoria are amazing! I am thoroughly enjoying my free car washes, the great customer service and the lunch they provide while you are waiting in Service. This dealership really shows how much they care about their customers.

B

ballerina

Apr 30, 2016

Star icon

Sara was the sweetest. She made my day and the process so easy and enjoyable. I will continue to business with Sara at Acura of Peoria.

A

Arizonan

Apr 29, 2016

Star icon

Always a pleasure to do business with this dealership! They provide excellent customer service. Thank you Aaron for exceeding my expectations once again!!!

I

iRayburn

Apr 28, 2016

Star icon

Miss both our Audi's, A3 and Q5, but 2 Small Cars wasn't working for our Current Life Style. When researching 7 Passenger Vehicles, Acura was on top of all list for us. Our New TLX and MDX will both be Great Family cars, looking forward to the memories they will bring.

A

acuralove

Apr 28, 2016

Star icon

Best experience ever! I love my new Acura and Sara was amazing!! Thank you so much to everyone Acura of Peoria.

PF

Patriot Fan

Apr 28, 2016

Star icon

My family and I had an amazing time when car shopping. Andrew was our salesman, he was pleasant to be around, funny and never made us feel pressured to buy. The facilities were clean, new and up to date, they had snack & drinks for the kids and a full playroom. The experience we had with Acura of Peoria was A+ front start to finish. Never thought we would enjoy car shopping and now we are customers for life.

HA

Happy Acura

Apr 28, 2016

Star icon

Thank you Andrew Hunt, you made car buying a pleasant experience once again. Go to Acura of Peoria for quality customer service and product. They know how to treat customers right!

S

SuzetteL

Apr 25, 2016

Star icon

Alex, Thank you for an A++ buying experience from the initial contact from TrueCar to your procuring the vehicles I wanted to look at and drive. Your expertise gave me confidence in the Acura brand and the TLX!!! Thanks for walking me through the features of the 290HP V6!!! What a treat it was getting it home! I am looking forward to driving the RLX next and then on to the NSX!!! Again Thank you so much! Count on to continue to pass on my experience to my friends and business partners! Sincerely, Suzette PS Don't forget to let me know when the NSX is in the showroom!

C

ChrisH

Apr 23, 2016

Star icon

Thank you Acura of Peoria for helping us get a great family car. My wife loves her CRV, we got a great vehicle and Alex made is possible to keep it in our budget. We are extremely happy and will definitely buy our next vehicle from you.

C

ChrisH

Apr 23, 2016

Star icon

Thank you Alex for helping us get a great looking CRV. My wife loves her new car. We will be coming back for our next vehicle.

J

John

Apr 22, 2016

Star icon

We have bought many cars in our adult life but dealing with Rey Jacinto of Peoria Acura was outstanding. No pressure, very knowledgeable and a pleasure to do business with.

AD

Archies Dad

Apr 22, 2016

Star icon

We have bought many cars in our adult life but dealing with Rey Jacinto of Peoria Acura was outstanding. No pressure, very knowledgeable and a pleasure to do business with.

LF

Lau Family

Apr 21, 2016

Star icon

Acura of Peoria definitely reflects the integrity of their owners; staff there are amazing, service is great, and literally the best buying experience we've EVER had. Alex Gonzales has helped us with a lease and purchase over the last couple years, and we enjoy working with him. He is quick to respond on any questions or concerns we have, and always helpful and courteous. I have referred many friends and families to Acura of Peoria. WE love this dealership!

HL

Happiest Lady Ever

Apr 21, 2016

Star icon

Came in looking for something a little bit newer and more like me. I had the pleasure of meeting Rey Jacinto who was highly recommended to me by my best friend. Rey was incredible! He did what he promised and more. Found me the right car, right payment, right deal, he is just the right guy to work with. I left really happy and I will recommend him to all my friends. Thanks Rey and I hope your dealership keeps because you are a true assist. Happy Lady :)

M

monica82

Apr 20, 2016

Star icon

This was the best purchase experience we have had in years. Alex was great to deal with and extremely professional. We got a great deal and we are loving our new Acura. Definitely recommend Acura of Peoria to friends and family!

T

tall4one

Apr 20, 2016

Star icon

I just purchased my 6th Acura from Acura of Peoria and I have had the same awesome experience that I've had with each of my previous purchases. I surely feel as if they give me the red carpet treatment, which is great since I work full-time and also a full-time nursing student. I would recommend them to anyone who is looking to buy.

B

Bnguyen0630

Apr 20, 2016

Star icon

Sara is one of the Best sale women in valley. She giving a great deals out the doors price. Absolutely one of the most trusted dealers.... Thank again Sara...

C

ChrisA

Apr 20, 2016

Star icon

This is our 2nd Acura purchase from Acura of Peoria and Alex Gonzalez. They always make it easy and treat us like family. They have the best selection, service and pricing. Definitely recommend.

T

tall4one

Apr 20, 2016

Star icon

I just purchased my 6th Acura from Acura of Peoria and I have had the same awesome experience that I've had with each of my previous purchases. I surely feel as if they give me the red carpet treatment, which is great since I work full-time and also a full-time nursing student. I would recommend them to anyone who is looking to buy.

M

MrAZT

Apr 19, 2016

Star icon

This review is actually about the Service Dept. and specifically one of the Service Reps that I wanted to rate. I bought a brand new 2016 MDX Advance package and since I have purchased it there was a strong wind noise coming in from the drivers side window or door. I took the car in in March to have fixed and they replaced several parts and gave it back to me as fixed but the wind noise while not as bad as before was still there and very irritating. I took the car back in April complaining of the same problem and this time the Service Rep was Danielle Ballard who I worked with on another matter when I first picked up the car. She is an excellent rep and seems to know the vehicles very well. I only wish I would have had her the first time I took it in for the problem as it would have saved me a lot of time and the dealer a lot of money not having to deal with the same problem two times. At any rate, as promised Ms. Ballard got the work done in one day and the very irritating wind noise is finally gone and I can get on with using this beautiful car for my road trips. I would strongly recommend Ms. Ballard as your service rep as she will make sure the problem is fixed and send you out the door without some lame excuse like it may be just "natural turbulence" or "characteristic of car" garbage as I was told the first time I took it in for the problem. She is first rate and a value to the dealer and I really would only prefer to deal with her in the future. Of course I hope with this car the only times I have to go in are for oil changes and such.

HC

Happy Customer

Apr 19, 2016

Star icon

Thank you Acura of Peoria for making our car purchase so easy. We love our RDX and we will be driving down from Prescott to service it with you. Everyone at the dealership is so friendly. When you are looking for an Acura go see Alex in internet sales.

R

Raghu

Apr 18, 2016

Star icon

Hassle free!!!Darren Maus was awesome to work with.I purchased my first car Acura TLX SH AWD 2015, through Darren and the car is amazing. Also the service is excellent.Reached out to me several times to be sure that i'am comfortable & satisfied with his & dealerships effort.

R

randydeforest

Apr 16, 2016

Star icon

Simply the best car buying experience I have ever had. Sara was very knowledgeable and accommodating. I have never flown through finance so fast - Thank you Eugene!

KB

KD Bear

Apr 16, 2016

Star icon

Being a first time buyer I was nervous about the car buying process. Acura of Peoria quickly changed my mind when I saw the modern clean facilities, professional staff and refreshments right away I felt more at ease. I had the best experience buying my first car on my own and I have my salesman Andrew Hunt to thank for that. He listened to my concerns and made me feel like I made the right purchase form the #1 Acura dealer in AZ...Acura of Peoria!

K

kchoward

Apr 15, 2016

Star icon

Darren was great to work with. My schedule is very loaded and I didn't have a lot of time, Darren committed to time window allotted and had me in and out within that window. He provided me a very high level of service and for that I am greatly appreciative.

FT

First Time Mom

Apr 14, 2016

Star icon

Amazing and such an easy choice! My husband and I visited the dealership with a full day of car shopping in mind but ended up starting and finishing our day at Peoria Acura. Darren was wonderful and very easy to work with; friendly, attentive and insightful. Not only did he do his best to make the pricing right but he did his best to listen to our needs and advise us appropriately. Overall, our experience was easy and painless, as many know car shopping can be a instant headache. We would recommend Peoria Acura to anyone seeking the easiest car shopping experience possible.

AF

AOP Fan

Apr 11, 2016

Star icon

We were in the market for a replacement car and, to keep costs down, were considering a Honda CR-V. But, after meeting Jorge Gomez at Acura of Peoria and checking out the Acura RDX, we changed our minds. The RDX probably could have sold itself, but Jorge was so personably and knowledgeable it was really an easy decision to make. And Eugene Kwon did a super job with the financial end. We are delighted with our Acura RDX and look forward to long relationship with Acura of Peoria.

MB

Mrs. B.

Apr 8, 2016

Star icon

Acura of Peoria has changed our minds and we will never go back to our old ways. We had an amazing experience working with salesman Andrew Hunt! My husband and I had purchased the same brand of vehicle for many years. We decided to give Acura a try and will never go back to our other dealership. We absolutely love our 2016 ILX. I told my husband if you can't find me...that's because I am in the Acura. This dealership stands by it's quality product and customer service is amazing! Thank you Andrew & Acura of Peoria you have us as a customer for life!

C

C&D

Apr 5, 2016

Star icon

First of all Aaron Seabaugh is one of the best salesmen that we have ever had. He was very attentive to our needs and the type of vehicle we were looking for. He answered all of our questions about the vehicle and Acura as well. He was very easy to talk to and wasn't pushy or overbearing.It was a very positive experience and we enjoyed meeting and working with him. Eugene Kwon in the finance department, was also very helpful and answered any and all questions we had regarding the purchase of the vehicle.

LM

Loved my experience

Apr 5, 2016

Star icon

Rey Jacinto was a great sales man. Thank you for being knowledgeable and considerate. Rey Jacinto knows his products very well and pointed me in the right direction Thank You Rey Jacinto

K

Kfrost12

Apr 1, 2016

Star icon

You can tell they are professional at Acura of Peoria from they way everyone presents themselves to the layout of the dealership itself. I worked with a woman named Sara and a man named Jorge, both helped me through the process and I found the car I wanted. Most dealerships will try and squeeze every last penny out of you but at this dealership I was actually treated like a person and not a paycheck. Ill definitely go back when the time comes.

A

Andrew

Apr 1, 2016

Star icon

Called into the dealership and spoke with Jessica about a used car. Showed up at the dealership and within a couple hours I was leaving in a new car. Thanks for a great experience!

C

Charles

Apr 1, 2016

Star icon

I can't say anough about everyone at Acura of Peoria - I have to name everyone is this!! Jorge/Darren/Freddy/Ron/Andy/Rey/Alex/Eddie/Danny/Phillip/Sara/Aaron - They all came out to celebrate when I bought my car on my birthday!! They even sang to me! Thank you so much Acura of Peoria

J

Jerseygirl

Apr 1, 2016

Star icon

Sara was a joy to work with. She was very knowledgeable and really cared about what was important to me. I will forever go to Sara at Acura of Peoria for any of my future vehicle needs!

J

JB

Mar 31, 2016

Star icon

Jorge is riot! I had fun buying a car today. I didn't know that was even possible. Thank you Jorge and everyone at Acura of Peoria!!! I highly recommend Acura of Peoria.

E

Eve

Mar 31, 2016

Star icon

By far the best experience I have ever had buying a car. Thank you to Darren and Ray! Everything was great!!

J

Jill

Mar 31, 2016

Star icon

Vince is always a pleasure to do business with. I appreciate his outstanding customer service. Definitely recommend!!

A

Alex

Mar 29, 2016

Star icon

Wonderful customer service. Thank you Lexie for all your assistance. I am a very happy Acura of Peoria customer.

B

Briana

Mar 29, 2016

Star icon

This dealership worked as a team to get me the best prices and worked efficiently to get me in and out of the dealership. The facility was extremely clean and well kept up. All the employees were friendly and helpful. The car is great! It's the perfect car for me.

TZ

Tom Zwibel

Mar 26, 2016

Star icon

I just leased my fourth Acura from Acura of Peoria. In this instance I had no expectations that I would achieve my goals to lease the vehicle I wanted. I worked with Darren Maus in their sales department who very calmly and patiently worked with me and listened to my objectives. Darren then facilitated navigating through working out a lease package that met all of my objectives. What stood out for me is Darren is very consistent, extremely knowledgeable on the features and technology of their vehicles, and absolutely no pressure to move forward with a contract unless it was the right decision for me. I highly recommend Acura of Peoria and I have to say I am not generous with compliments of businesses unless they are truly deserved. Everyone I have dealt with from Darren's sales management to service and parts have sincerely and consistently treated me with friendly respect. I absolutely recommend you ask for Darren Maus in Sales. Darren seriously made this an extremely easy process for me, I feel very good about the end result and love my Acura!

B

BMWNAZ

Mar 25, 2016

Star icon

My wife and I stopped by the dealership to look at a BMW before a scheduled appointment at another lot. We were met by Darren, who provided a no-pressure test drive experience. I was prepared ahead of time with financing, which Darren worked quickly with finance. The overall process was around 2 hours from pull in/pull out of the lot (which rarely happens). We will definitely recommend Darren to friends and family.

V

Vic&Mic

Mar 24, 2016

Star icon

Thanks to Matthew, once again I've had another positive experience with Acura of Peoria. Best part was he had my car fixed and out the door in under an hour!! There is just no better value than Acura.

RN

Rob Nez

Mar 21, 2016

Star icon

If I were able to leave zero stars-I WOULD. I'm finally posting this review after a year's worth of blunders at this dealer. I'm active duty Military and have been for 14 years. I bought a used Acura MDX here in February of 2015. It had roughly 60k on it when I bought it.The salesman was great (Aaron) and finance was a breeze. Aaron assured me this vehicle had been maintained exceptionally well by the single owner previous to my purchase. Of course you always take that with a small grain of salt considering they are the one selling you the vehicle. So I purchase it. I put 3,000 miles on it in about a month and a half. Bring it in for that first free oil change, and get it back with zero issues other than a crap car wash job. I bring it back 3 months later for the next oil change and to have the rear window regulator fixed. They tell me: A)My $2000 warranty won't cover a window regulator, and B),it needs rear brakes. Total estimate out the door was roughly $750. I ask, doesn't the warranty cover the window? Oh no, only the motor, NOT the regulator. So I order the part and get it done. I tell them to hold off on the brakes as it sounded fishy. Don't used cars get checked before they sell? Seems odd you certified my car less than 6000 miles ago and now I need brakes? Not only that, guess what? THE WINDOW MOTOR AND REGULATOR ARE ONE SINGLE UNIT IN THIS CAR-WARRANTY WOULD HAVE COVERED IT,THEY NEVER EVEN ASKED! Fast forward to the next service (Don't ask me why I went back-I always have the dealer service my cars).Anyway, next oil change they tell me I have a bad motor mount. $1200 estimate. Remember the $2000 warranty? Yeah, doesn't cover it. Ok I'll hold off for now. Next service, I have them check for a vibration at speed. Guess what, now I need 2 motor mounts! All within 12,000 miles of their "expert" used car certification. I tell them that makes no sense. You just had it less than 3000 miles ago, how does another motor mount go bad in 3k miles? They give me my car back unwashed this time, I guess because I didn't let them fleece me, even though they promise free washes for life with a car purchase. Finally, I take it to an Acura dealer on vacation in San Francisco. Guess what, my brakes are at 6mm.months and thousands of miles later,the brakes they told me were bad are still WAY WITHIN SPEC. And my motor mounts are fine! The vibration was from a tire out of balance,a $50 rotate and balance fixed it. RUN FROM THIS DEALER, DON'T WALK, RUN.I'll be using Acura of Scottsdale for my service needs now since I live right between the 2 anyway. Acura of Peoria, you guys really let me down man. I won't be missing any opportunities to tell everyone on base and out in town either. Rob Nezdoba

RT

re ty er e

Mar 17, 2016

Star icon

Dealership went above and beyond.Sales staff were very helpful.My best vehicle purchase experience.This will be be my go to dealership for,purchase,service,repair.Thank youEdmond D. Varela Sr.

BT

Back to reestablish

Mar 16, 2016

Star icon

Had a great experience at Acura of Peoria w/ Aaron and Ray in finance. Thanks to my friend for referring me here, they were very helper and honest and considered what worked for me!

D

Davis

Mar 14, 2016

Star icon

From start to finish it was a perfect experience! Thank you Acura of Peoria!!!

P

Peggy

Mar 14, 2016

Star icon

I handled a lot of this deal with Fred through email since I already knew what I wanted and had worked with him in the past. When I got to the dealership Alex assisted in finishing up the sale in a quick, friendly and efficient manner. It was a very pleasant experience and I would use this dealership in the future. Thanks guys!

J

joyaz43

Mar 13, 2016

Star icon

Best purchase experience, easy and painless... that's what a car buying experience should be. Alex was honest and very easy to deal with. We will definately travel from the east valley for our next vehicle. Thank you Alex and Acura of Peoria!

R

Realtor,Rob

Mar 13, 2016

Star icon

I gave the dealership an excellent rating from the performance of the sales man we worked with. Darren made the transaction stress free and good experience. Very helpful and not aggressive or pushy.

T

Tejo

Mar 11, 2016

Star icon

I started with initial negotiation through internet and email and finalized the vehicle and deal on one phone call. reached the dealership and was out within 90 minutes with the car. No haggling excellent courteous staff, will recommend to every friend of mine.

A

Ajw

Mar 11, 2016

Star icon

My husband and I drove all the way from Ahwatukee to Peoria (that's about 50 miles) to visit the Acura of Peoria dealership in hopes of finding a vehicle. Why do that? My husband found a deal online. When we arrived it was an hour before closing and we were greeted politely, provided water and also given a place to sit as Aaron went online to see the vehicle we were interested in. Aaron and Paul both explained in a very professional and apologetic manner that the vehicle we were interested in was unavailable. But Aaron and Paul were determined to give us a reason for our long journey to their dealership and produced a vehicle they had just traded in that day. After two test drives, I knew this was the car we were looking for. We were able to negotiate with Aaron who worked with our price range and we bought the vehicle. They stayed late to help us get the vehicle and we were the last ones to leave the dealership. After a week I returned to pick up the car and Aaron made sure it had run through inspection, two key fobs, washed and buffed. He sat in the car with me to show me what buttons did what and how to program certain things which helped me greatly. Aaron and Paul treated us like family. They made sure all my questions were asked, gave me his cell number, and tried his hardest to make sure I went home happy. Aaron even texted me on his days off to inform me of my vehicle status. If I were to describe my experience at Acura of Peoria with these two "Power Team", I'd say it is an experience that is unmatched. I am thoroughly impressed at the level of care they showed us and how they were so kind and personable. So few actually succeed at mastering their exceptional service and I would recommend anyone, from San Tan Valley or Apache Junction to take that drive and see Aaron and Paul because it is worth every mile.

J

Jdmdx

Mar 11, 2016

Star icon

Eddie and Eugene are a great team. They explained all aspects of the purchase and car features. We left the dealersip totally satisfied. Eddie did a fantastic job walking us thriugh the new technolgy features of the MDX.

T

Tejo

Mar 11, 2016

Star icon

I started with initial negotiation through internet and email and finalized the vehicle and deal on one phone call. reached the dealership and was out within 90 minutes with the car. No haggling excellent courteous staff, will recommend to every friend of mine.

A

AKaHondaV6

Mar 9, 2016

Star icon

Aaron and Ben made buying a car as painless as possible. Aarron found the exact vehicle I wanted to purchase and inked the deal after a test drive. I came back, signed the papers, and left with my new car! I recommend Acura of Peoria to any one looking for a hassle free car buying experience. Thanks gentlemen, I'll be back next time I need a new car.

J

JFB

Mar 7, 2016

Star icon

Thank you Acura of Peoria for making my dreams come true!

J

Judy

Mar 7, 2016

Star icon

We called on the phone told him what we wanted to spend said if you get it handled and that he would have the car ready. We got there everything was handled was smooth and we couldn't be any happier. I've been in the car business for years my mom wanted an Acura and she's very happy with the whole experience so am I

A

AluceG59

Mar 4, 2016

Star icon

It was a pleasure working with Eileen Roberts at Acura if Peoria. She listened to me, and sincerely cared about my needs and wants. Ray Garcia also went above and beyond to make the deal fit into my budget.

C

Canadians

Mar 4, 2016

Star icon

We are from Calgary and we dropped in for advice and some quick work if possible. As per Matthew Brunson's recommendations we had work done quickly as we waited. His response and manner was professional and friendly - many thanks. His card is now in our Acura car folder and we will definitely recommend him and Acura of Peoria to others.

F

FUNINAZ

Mar 3, 2016

Star icon

I love this dealership!! Not only does Acura stand by it's name, the customer service is outstanding! I worked with Andrew and he was a pleasure to be around. He knows how to treat customers right. Thank you Andrew, we will be back for more in the future.

RK

Randall Kaye

Mar 3, 2016

Star icon

My wife and I got a deal done with Rey Jacinto from Acura of Peoria this past month. This was not like our last experience when we purchased a new vehicle, we were very comfortable with Rey and never felt pressured, it was a very pleasant experience. We will purchase our next vehicle with Rey and will highly recommend Acura of Peoria to all of of our family and friends. We are customers for life!

R

Rkaddams

Mar 3, 2016

Star icon

Fred Peralta did a phenomenal job of not just winning our business, but quickly establishing both my wife and I as loyal Acura customers. We walked into the dealership wanting to ask a few questions and see a 2016 MDX for my wife. Within 45 minutes he answered our initial questions with obvious in-depth knowledge of the vehicle & Acura leasing options, taken us on a test drive, politely asked what we were seeking for our trade-in, discussed numbers and successfully closed the deal. Of particular note was Fred's professional, friendly attitude during the test drive. He non-stop "sold" the vehicle to us by discussing the vehicle's features, but at a perfectly comfortable, helpful pace. He was never overbearing nor "pushy".Eugene Kwon was also a true pleasure to work with in Finance. He was friendly, thorough, yet expeditious. I recommend you ask for him by name.Finally, Matthew "Hoss" Brunson from the service department met us, gave us his card, and asked us to please call him directly for any questions or needs to may come up.We were so impressed by the whole experience that I decided to return to Fred and this time lease a 2016 ILX for me. I say "well-done" to Fred and the entire Acura of Peoria team. The experience was actually very enjoyable--twice.

T

tasha24

Mar 3, 2016

Star icon

My fiance and I financed our first car together with acura & it was beyond the best experience I have ever had. I've been to other dealers before with my mom. This deal was the first one I got approved of without a co'signer and a big step for my fiance and i. Our finance guy Brian was amazing as well as the sales man! The next car we purchase will definitely be another one from them again!!

T

TerryK

Mar 2, 2016

Star icon

My family & I met Andrew while shopping for a new vehicle. He was kind, cared about our opinin & made us feel confident we were making the right purchase. Go to Acura of Peoria & see Andrew for you next vehicle. You will find out what a great experience is like when buying a vehicle.

M

MrAZT

Mar 1, 2016

Star icon

First let me say that I have purchased several higher end vehicles over the years and buying a new car is not my favorite thing in the world to do. I will say though that in today's digital world with some of the new apps and programs such as TrueCar, KBB and Edmonds it does make the experience a lot easier as you know what others have paid for that exact vehicle you are looking at and that is a great starting point in any negotiation and takes a lot of the hassle out of the process. I mean let's face it my job is pay as little as possible realizing the dealership has to make a fair profit and theirs is to get the most they practically can so that is always there.My experience started with the Sales Consultant Alex who was knowledgeable, responsive and overall very good as was my later experience with my Service Rep. Danielle who was extraordinary and when I need any service will surely want to work with her again. Of course there was also the mandatory meeting of the ubiquitous sales "manager" who of course is always around when a "new" possible buyer looks serious. Now a days it appears the manager is the only one who can actually make the financial decisions relative to the deal. Everywhere I went that was the routine, meet sales person and the overly happy and smiling sales manager enters to try and close the deal. Seriously though, I must say they very were good when I wanted to take out the type of vehicle I was considering for the day to test in different conditions and not go just up and down the street. I wasn't going to be spending $50k for a drive around the block which some dealers somehow expected. Reaching a fair price overall was not the usual back and forth hassle as I experienced in the past as I did a lot of research before I actually got down to talking numbers and again equipped with digital apps mentioned above we started in the same ballpark realizing MSRP and Invoice price really didn't mean much but I full realized they were in business to make a profit and I didn't push for a ridiculous but fair price which in the end I felt I received. One part of the process I didn't particularly care for was the financing as they tried a little harder than necessary to sell their extended warranty at a "discounted" price but you had to buy before you picked up the new vehicle or couldn't get that price. Yikes where have I heard that before? I really wanted to pay cash for the vehicle but due to the provisions of one of the incentives I received I had to finance the vehicle which of course cost finance fees that could have cut significantly into the incentive and would have cost more if I had not called Acura Financial Services directly to keep those costs as low as possible. Overall though, I love the vehicle and the dealer seems to be a quality service oriented dealership which I expect as it falls under the umbrella of Berkshire Hathaway Automotive group as does many of the high end dealerships in this area.

J

jlopez189

Mar 1, 2016

Star icon

We were on the market for an entry level luxury vehicle, and after much research decided on the Acura TLX. Acura of Peoria had the best prices by far of any other dealer in Phoenix. We drove over 70 miles to find the right car, and it was totally worth it. Our sales person, Jessica, was extremely helpful. She took the time to show us and test drive all the different variations of the TLX, ie, 4 cyclinder, 6 cylinder, with and without the Technology Package, etc. It was a great experience overall. The staff at the dealership was friendly and we were not bombarded with any pressure to purchase as we've experienced at other places.Due to a special circumstance, we were unable to finance on the spot, but we were able to hold our vehicle with a down payment,. Other dealerships would not hold a vehicle for any amount of down payment. Also, Jessica was quick to make some requested upgrades to our car while we waited to make the purchase official. The day we were ready to move forward with financing, Jessica made sure the car was ready and that their finance person (Eugene), had all the paperwork ready for us. We were literally there less than 20 minutes before hitting the road with our new TLX!Other services and warranties offered were reasonably priced. Some of the maintenance packages we did not purchase, but only because we live so far away that it was not convenient for us.I would definitely recommend Acura of Peoria, and more importantly, ask for Jessica!

C

cdecker

Feb 29, 2016

Star icon

I had a wonderful experience buying my car yesterday.The salesman, Eddie, was amazing, patient and very understanding.The negotiating was great as well. I told them what I wanted and that is exactly what I got.Financing was such a great experience as well. I was shown and explained every thing I asked about.The whole team went above and beyond my expectations! Even stayed open late and way after closing to get my deal wrapped up. I would send any of my friends and family to Acura of Peoria.

BL

Beckett, L

Feb 28, 2016

Star icon

We worked with Philip Watson at Acura of Peoria. We needed a reliable vehicle, but are on a budget. Philip kept us updated on what vehicles came into stock at a price we could afford and answered all our questions. Excellent customer service!

O

oldguy55

Feb 27, 2016

Star icon

Aaron Seabaugh provided great service and demonstrated the difference of the various options on the TLX. We had purchased a vehicle from Aaron in August 2013 and was very impressed with his expertise and knowledge of the Acura Products. We wanted to upgrade our vehicle with more safety features and were impressed with the 2016 TLX with Advance Package. Our transaction was completed promptly with minimal negotiations. Aaron demonstrated the features of the vehicle and offered to come to our home to set up the Home Link, now that is service!Eugene Kwon was quick with the purchase agreement and very easy to understand the terms. This is our third Acura Purchased from Peoria Acura and are lifetime customers! Curt Hartley

N

Natasha

Feb 26, 2016

Star icon

Vince always greets me with a smile! I enjoy working with him because he treats me well and takes his time explaining things to me.

T

Trudy

Feb 26, 2016

Star icon

I received the best customer service from this dealership. Everyone I encountered was so helpful and seemed to go out of their way for me. I will continue to conduct business here. Highly recommend!!

LP

Laurie P

Feb 26, 2016

Star icon

I recently purchased a vehicle from Acura of Peoria Arizona, I have to tell you it changed my mind about the typical experience of buying a car at a standard dealership. This is not your"typical" car dealership. I love the Acura TL and Aaron Seabaugh, the internet manager, had kept in touch with me for the past year, so when I was looking and saw a vehicle I liked, he called me right away. Unfortunately, the Acura TL's are on a recall, but I was able to find the perfect vehicle. In typical dealerships you get one car and after you finish buying the vehicle, you wonder if you paid for 2 vehicles, but at Acura of Peoria, what they told me is what I paid. The manager came up to me and introduced himself and told me they were different there. I am so happy with my new vehicle and the service I have received so far. Thank you Laurie P

L7

Lucky 7

Feb 26, 2016

Star icon

I purchased a vehicle from Acura of Peoria because this dealership has quality product and employees. Our salesman was Andrew Hunt. I wasn't hassled or mislead, Andrew explained the product and represented Acura in a professional manner. Go see Andrew for a quick & hassle free car buying experience.

L

llpetrock

Feb 26, 2016

Star icon

I recently purchased a vehicle from Acura of Peoria Arizona, I have to tell you it changed my mind about the typical experience of buying a car at a standard dealership. This is not your"typical" car dealership. I love the Acura TL and Aaron Seabaugh, the internet manager, had kept in touch with me for the past year, so when I was looking and saw a vehicle I liked, he called me right away. Unfortunately, the Acura TL's are on a recall, but I was able to find the perfect vehicle. In typical dealerships you get one car and after you finish buying the vehicle, you wonder if you paid for 2 vehicles, but at Acura of Peoria, what they told me is what I paid. The manager came up to me and introduced himself and told me they were different there. I am so happy with my new vehicle and the service I have received so far.

B

BP

Feb 25, 2016

Star icon

Sara and Caleb were very knowledgeable about the 2016 MDX and got me in the model that best fit my needs. I was treated fairly with the MDX pricing and my Lexus trade-in. Definitely would highly recommend the sales/service staff.

C

chuck1

Feb 19, 2016

Star icon

Me and my wife had a very good experience getting our 2016 MDX! Eddie and Paul were terrific, well informed and did a good job. We love our new MDX!!!

A

AcuraFan

Feb 17, 2016

Star icon

I have purchased several cars from this dealer over the years and service all my vehicles here as well. I am always treated with the utmost respect and really appreciate the customer service. Thank you to Alex for always going above and beyond for me.

C

Customer4ever

Feb 17, 2016

Star icon

This was the best experience I have had with buying a car. Thank you to Freddy and Eugene for making it enjoyable. I highly recommend these guys and Acura of Peoria.

IL

ILX Lover

Feb 16, 2016

Star icon

I had the pleasure of working with Andrew Hunt. I went to Acura of Peoria for a newer model ILX. There was no hassle, I was shown the car I wanted, we drew up the paperwork & I drove away extremely happy. Go see Andrew if you want a pleasant car buying experience.

T

TLXKK

Feb 16, 2016

Star icon

Was really pleased doing business with this dealership. Dealt with Aaron and he is super professional and courteous. He helped understand the car, worked trough to a decent deal on the car.

NA

New Acura Owner

Feb 15, 2016

Star icon

Love this store & the customer service. All employees are very friendly & accomidateing. We were not hassled or pressured to buy. We did buy & would recommend everyone to buy here and meet our salesman Andrew Hunt he's the best!

NA

New Acura Owner

Feb 15, 2016

Star icon

Acura of Peoria is #1 in Quality and Customer Service! I reccomend this dealership if your looking fur a new or pure owned Acura. Everyone is so nice and friendly. A special thank you to our salesman Andrew Hunt.

LL

Lucky Lady

Feb 12, 2016

Star icon

This was my second car i buy from Rey Jacinto. He sold my husband his car a year ago and now it wad my turn. Rey always gets us a great deal and excellent service. All the people here are friendly and they all work together.

J

Jtflow1008

Feb 12, 2016

Star icon

Alex was able to work with me to get all of the numbers figured out before arriving at the dealership. Once there the numbers all stayed the same and Alex came through with everything he said he would to get our deal done.

HC

Happy customer

Feb 11, 2016

Star icon

It was awesome going to Acura of Peoria to buy my new car. My salesman was Rey and he was so great to deal with. He listen to what i was looking for and my budget. I found my and he made it affordable for me. There was no pressure, everyone was kind, and friendly. When ever i need a new car this is my place to come buy from Rey Jacinto and his team. Thanks Rey and Team Acura of Peoria

D

David

Feb 10, 2016

Star icon

I was very happy with the customer service I received from this dealership. I will take all my cars here for service because of the way I was treated. You can really tell that they care about their customers.

A

Acuragirl

Feb 10, 2016

Star icon

From start to finish this was the most pleasant car buying I have ever experienced. The people were great and I love my new Acura. I highly recommend Acura of Peoria! Thank you to Aaron and everyone that helped me.

D

DBacks08

Feb 10, 2016

Star icon

This was the first time I ever bought a car and thought it was going to be difficult negotiating and finding a car that was worth the payment. But Aaron made the whole process very easy. My parents came with me to make sure I wasnt ripped off. My Dad told it was the easiest car deal he ever made. Thanks again Aaron and the rest of the staff. I love my new TL.

N

NewAcuraOwner

Feb 10, 2016

Star icon

I recommend working with Aaron if you are going to Acura of Peoria. He was professional and didn't give up on making a deal work. Despite some disagreement on my trade, no fault to Aaron. He got his boss to work with me and we came to a very fair price. Overall, I had a very good experience.

A

adel

Feb 9, 2016

Star icon

Excellent service,good sales man,good helper with Excellent knowledge,thank you every things.I went several time for explanation and the benefit for the car,I was very happy to own the TLX.

N

nvilla2213

Feb 8, 2016

Star icon

Aaron Seabaugh was awesome helping with transitioning from my Acura lease to buying a pre-owned Acura MDX. We looked at several different options, and he helped me find the perfect vehicle that met every one of my requirements! From sales to finance, this was an easy and enjoyable experience. I would definitely recommend them to everyone.

LR

Liz R.

Feb 8, 2016

Star icon

We stopped in to look at the RDX before we decided on smaller SUV or sedan. We took one look at a RLX and the decision was made. We took the car right out of the showroom. Eddie Bittar was our salesman. He went out of his way to help even coming out to the house to set up our garage opener system. The "boys" who helped "seal the deal" were personable and actually made "bartering" fun. Both of the finance guys were great. They didn't push additional product as some do and they completed the deal in record time. I bought a car from this dealership in 2008 and I won't hesitate to buy from them again in the future. For now though, I am just truly enjoying driving my new RLX.

N

nvilla2213

Feb 8, 2016

Star icon

Aaron Seabaugh was awesome helping with transitioning from my Acura lease to buying a pre-owned Acura MDX. We looked at several different options, and he helped me find the perfect vehicle that met every one of my requirements! From sales to finance, this was an easy and enjoyable experience. I would definitely recommend them to everyone.

OO

Out of town car buyer

Feb 7, 2016

Star icon

Jessica Magruder is an excellent sales associate. The minute you come into the dealership, she is ready with assistance and moves the sales process forward quickly. She gives an excellent orientation to the new vehicle, and assisted us with questions, even as we were leaving the dealership. She takes her work seriously and is very responsive.

P

Pendubai

Feb 7, 2016

Star icon

From the moment we contacted USAA to purchase a new car, the experience was great. Met Jessica at our appointed time and it was smooth sailing from there. We are quite pleased with the experience and our new car.

V

Vish

Feb 7, 2016

Star icon

Darren was awesome especially detailing about the car and he made it easy for us to but the car which we wanted .i would recommend this dealership and if you happen to get in to hands of Darren . Rest assured you are in the safe hands ! Go Acura of Peoria !!

J

John

Feb 6, 2016

Star icon

Purchased used 2013 Acura TL. Jessica was very knowledgeable about the car. Professional, friendly and courteous. A nice car for a fair price. Inventory was good. Several cars to look at. They also work seamlessly with usaa bank. Eugene also professional and courteous in finance.

8

88acuralegend

Feb 6, 2016

Star icon

Vince Hancock & Peoria Acura are by far the best service I have received since purchasing my Acura new in 1988. Keep up the good work.

A

AZraised

Feb 3, 2016

Star icon

Sara was a breath of fresh air! She greeted me with a smile and really provided me with a pleasant experience. She is very knowledgeable and really made me feel comfortable.

A

AZ-Dan

Jan 31, 2016

Star icon

I recently purchased my third Acura from Acura of Peoria. I appreciate their no nonsense and straight forward approach to dealing with customers. I am sure I will be back when it is time to get a new car.

S

Sawyerhays

Jan 29, 2016

Star icon

I've bought a few BMW's out of state before and usually had to wait a few weeks to see the car I had bought. The team over at Acura of Peoria did the sale over the phone with me on a Saturday and I was driving my new Jeep the next Saturday. Car was exactly as described and they took the time to make t look showroom ready before sending it to me. Could not be happier.

J

J&S

Jan 28, 2016

Star icon

Vince always provides me with great service with a smile on his face. I will continue to have my car serviced with him!

A

Ally

Jan 27, 2016

Star icon

Brian in finance really went out of his way to make my deal work for me. I am very grateful for all his effort and hard work!

B

Blackcar

Jan 27, 2016

Star icon

Totally without a doubt, Darren Maus, was the best car salesman I have ever encountered. He was courteous, efficient, and informed. I wasn't happy with Paul Brown, but really liked Ray Garcia. The only other difficulty I had was taking my car to be certified. They forgot to set up XM radio and I had to make a special trip back. Darren gladly took care of this for me.

TB

the bradley's

Jan 26, 2016

Star icon

I have bought several cars in my life and this was by far the best experience!

C

colerain

Jan 25, 2016

Star icon

The salesman we dealt with did a great job. Beyond that was a miserable experience. They owed me money from my trade-in. After two weeks we were able to pick up a check on Saturday. I took it to the bank to deposit on Monday and the check was no good. I have to wait now to see if the check clears tomorrow or the next day.I would not recommend this dealer to anyone. I was going to purchase body side moldings, dash cover, and splash guards from the service department. But I'll not set foot in this dealership again.Jack McGowanSun City, AZ.

B

BBG

Jan 22, 2016

Star icon

From the moment I walked in the door to the moment I drove out in my new car it was the best experience I have ever had buying a car. Everyone I worked with was so nice and accommodating. I seriously didn't even know that buying a car could be so easy and actually enjoyable. Thank you so much to Aaron & Ray!

S

scottinphx

Jan 21, 2016

Star icon

I received a coupon in the mail for a basic oil change, tire rotation, and multi point inspection for $70 some dollars. My 2014 MDX has not much over 10K miles on it and was due for its first maintenance (according to the in-vehicle system) . I called and made an appointment and the lady said that the coupon would cover the items due for service since the oil change and inspections are the main service items due, so I made the appointment. The next day when the car was in the shop I received a call and was told that the service cost for the first maintenance would be a little over $600. Shame on me for not pushing back harder on the previous day's conversation but the lady that took the initial order was off that day. Seems like the classic Bait and Switch to me, told one thing one day, then when they have the car at the shop it's something different! Buyer Beware! Its a shame, prior service with this dealership has been very positive.

S

Swan

Jan 20, 2016

Star icon

I was wowed by Alex. He was the most knowledgeable, professional car salesman I have encountered. I will continue to do business with Alex for all my future purchases. Highly recommend Alex at Acura of Peoria.

R

rany

Jan 19, 2016

Star icon

I recently purchased a car from Acura of Peoria, it was an amazing experience. Fred Peralta was exceptionally helpful, even days after I purchased the car he was available to answer my additional questions. Thank you very much Fred for going above and beyond:)

T

Tera

Jan 17, 2016

Star icon

I recently had the pleasure of purchasing a vehicle at Acura of Peoria. I was pleasantly surprised at the attention and consideration given regarding my purchase. Being a single female walking into a dealership can be a little bit intimidating, but Darren listened to what my needs were and we test drove 3 different vehicles. He was very knowledgeable and answered all my questions. After test driving the vehicles I went home and thought about it and there was no pressure and came back a few days later and bought one of the car I test drove. Then I had the pleasure of dealing with the finance team Brian and Ray who were phenomenal in getting my deal done with the best financing! From start to finish this was a great experience and I highly recommend this dealership!

K

K&Q

Jan 14, 2016

Star icon

My experience here was like no other. Every single person I encountered was helpful and so friendly. It was the most calm environment for buying a car. Thank you to Alex for the great customer service.

P

PPR

Jan 13, 2016

Star icon

THE best experience doing business with Acura of Peoria. Aaron went above and beyond and everyone we met was very friendly and willing to help.

K

KITKAT

Jan 12, 2016

Star icon

This was by far the best experience I have had purchasing a vehicle. It was smooth, straightforward and quick. Fred really did a great job finding the right car for me and Eugene was awesome with all the paperwork.

BK

B. Kingcannon

Jan 9, 2016

Star icon

Greeted by A BIG smile, Sara's no-pressure sales technique sealed the deal. My husband and I had just sold our vehicle and I wasn't sure which kind of vehicle I wanted to get. I had several make/models in mind to test drive over a few days. We visited one dealership, walked around the lot for 10 minutes and not one person came out to greet us. I'm not the type that wants to be bombarded at a car dealership, but 10 minutes? Wow! Anyhow, conveniently, we walked across the parking lots to Acura of Peoria. We were quickly greeted by Sara who had told us to let her know should we need any assistance. We test drove 3 different vehicles with her, and her knowledge of each was exceptional. After visiting for an about an hour about different options, we told her we would sleep on it and get back with her. We returned the next day, she had all three of our prospective vehicles waiting for us to view/drive again. I already had my mind made up as to which one was "our car". She quickly scooted us over to Brian in finance and our process was finished within an hour. We will definitely recommend Acura of Peoria to ALL our Friends and Family. Thank you Sara, Paul, and Brian for being so awesome at what you do, and for truly putting the customer first!!!

B

bonsmiles

Jan 9, 2016

Star icon

Greeted by A BIG smile, Sara's no-pressure sales technique sealed the deal. My husband and I had just sold our vehicle and I wasn't sure which kind of vehicle I wanted to get. I had several make/models in mind to test drive over a few days. We visited one dealership, walked around the lot for 10 minutes and not one person came out to greet us. I'm not the type that wants to be bombarded at a car dealership, but 10 minutes? Wow! Anyhow, conveniently, we walked across the parking lots to Acura of Peoria. We were quickly greeted by Sara who had told us to let her know should we need any assistance. We test drove 3 different vehicles with her, and her knowledge of each was exceptional. After visiting for an about an hour about different options, we told her we would sleep on it and get back with her. We returned the next day, she had all three of our prospective vehicles waiting for us to view/drive again. I already had my mind made up as to which one was "our car". She quickly scooted us over to Brian in finance and our process was finished within an hour. We will definitely recommend Acura of Peoria to ALL our Friends and Family. Thank you Sara, Paul, and Brian for being so awesome at what you do, and for truly putting the customer first!!!

TP

Tyler P.

Jan 6, 2016

Star icon

Im a out of state buyer and was not able to physically come into the dealership... So my situation was a bit unique as I was researching for the perfect Acura TL Black SH-AWD and I couldn't find the exact one I want anywhere in Colorado and it had been months to locate on. When one popped up on Acura of Peoria I immediately made contact with the dealer. Darren Maus was the sales representative that helped me from beginning to end. He answered all my questions assured me that I was in good hands and that my investment was a sound one, and if anything arose he would correct it right away. I must say the car was exactly as he described and the purchase was as smooth as silk and no hiccups along the way. Not only do I have the exact one owner car I had been looking for months on... but Darren was able to help deliver it to me to Colorado and the transaction was smooth!!! Thank you this dealer is a class of distinction. I see why it has the top awards all around ... Heck the delivery guy had mentioned how nice the dealership was and felt like luxury !! I wish I could have been able to come into the dealer to get the full experience.. I have family in AZ so I will drive on down visit and stop in for service appt.!! Thanks again Darren

AV

Adam V

Jan 5, 2016

Star icon

I had a good experience with this dealership. They were able to get the color that we wanted from out of state within one day at the price we wanted. Everyone we dealt with was professional and honest. What they said they would provide they provided. You never know what you are going to get when you walk into a car dealership, so I was hesitant, but after we drove off in our new car we were very pleased.

S

Swapnil

Jan 4, 2016

Star icon

Our experience at Acura of Peoria was by far the best amongst all other dealers my wife and I visited. Our sales person Aaron was extremely professional and knowledgeable.

D

dannyboy

Jan 1, 2016

Star icon

I purchased a new TLX over a year ago. I am extremely satisfied with the car and how they treat you after the sale. I also needed a second vehicle, and Aaron was there to help me with the right one. Thanks again!

AD

Acura driver

Dec 31, 2015

Star icon

Fred was awesome. He was upfront about pricing and found a way to make it work for me. He was super helpful with all the functions of the vehicle. He told me I can call him or email him with any questions I may have in the future. So happy!

J

J&M

Dec 31, 2015

Star icon

Mike King goes out of his way to explain everything to me in detail. I appreciate the way he conducts himself. I am always treated well and the pricing is fair. I will continue to service my vehicle with Mike!

S

SW

Dec 31, 2015

Star icon

I had emailed Darren for a few months before I decided on what car I wanted to purchase. I finally decided on Christmas Eve and emailed him the car I wanted. When I arrived on Saturday he had the car pulled up waiting for me. I was impressed with him and the entire dealership. Great place to buy a car!

AC

acura customer

Dec 31, 2015

Star icon

Aaron really went out of his way to explain every detail of the vehicle. He was very patient with all of our questions. He made the buy experience painless. I will continue to do business with Aaron and Acura of Peoria.

F

Footballer

Dec 31, 2015

Star icon

This was the best car buying experience! Alex was wonderful to work with. He was straightforward and made the deal seamless.

C

Cardsgirl

Dec 30, 2015

Star icon

I was pleased to walk in and out in under 2 hours with my car. I got a great deal and I am so happy with the my car. Go see Sara at Acura of Peoria!!!

L

LG15

Dec 29, 2015

Star icon

Just had my first service done on my Acura. My first oil change was free and I received a complimentary wash and vacuum. They even had sandwiches while I waited, so awesome!

M

MRS.H

Dec 29, 2015

Star icon

Everyone I met at this dealership was so professional and friendly. I was impressed by all different departments. They have Sales, Service, Parts, Glass and a Body Shop. It is very satisfying to know that my entire vehicle can be taken care of at one place. Acura of Peoria is my new dealership!!

B

Bill

Dec 29, 2015

Star icon

I was impressed when I came back a week later with questions and Darren was more than happy to make time for me and go over everything. It was a great experience!

B

Bill44

Dec 28, 2015

Star icon

Second MDX I've bought from Acura of Peoria. Transaction was really smooth, and I hate to negotiate, but felt I got a good deal with minimum hassle. Just went back today, a week after the sale to see my salesperson, Darren Maus, for a follow up explanation of some of the sophisticated electronics. He met me promptly and spent considerable time making sure I understood the technology I had purchased. Made it clear he was there if more questions arise. Definitely made me feel comfortable and appreciated as a customer.

J

john43

Dec 26, 2015

Star icon

We have been customers of Acura of Peoria since 1999. The dealership offers great products and a professional sales and service team. Couldn't be happier!

E

Eric

Dec 24, 2015

Star icon

It was great working with Freddy, he was kind enough to start his day earlier than planned to accommodate my schedule. He worked hard to get me the best deal on my RDX, which I love! Acura of Peoria will definitely be my go to when purchasing my next Acura.

C

Cobra222

Dec 23, 2015

Star icon

This was a pressure free experience. Aaron was very patient and did not pressure me at all. I really appreciate the way he conducted himself.

B

Beltran2015

Dec 23, 2015

Star icon

This was easily the best experience i had with any dealership. When my husband and I first arrived we were greeted by Eddie he was very friendly and easy to talk to. He treated us with respect and gave us everything we asked for. I was really surprised by how easy this car buying experience was. Most dealerships treat us like we don't know anything and try to screw us out of a good deal. Granted we are in our early 20's. I am very pleased to say that when i buy another Acura i will be returning to this dealership!

U

USC

Dec 22, 2015

Star icon

Sara was wonderful! We had a great experience and she was so knowledgeable and sweet. We love our new Acura!

S

shank444

Dec 22, 2015

Star icon

They were not high pressured at all I've been in there several times very friendly told them I wanted to wait until my husband was here they did they waited several months. I really appreciate them not being high pressure like other dealers in the area

P

PrescottMDX

Dec 22, 2015

Star icon

I first visited Acura of Peoria six months ago just looking and not sure what I was specifically looking for. This is when I first met Chaz, who was very patient in showing me various models which I maybe interested in. He stayed in contact with me just to check in though the summer without pressuring me as to when I would decide. The time arrived to buy but Chaz was pulled away due to an emergency. Fred stepped in to take over in Chaz' absence. Both Chaz and Fred acted more as consultants versus salesmen. This was much appreciated and took a lot of stress out of buying. Fred was also very patient working with us taking us on several test drives so we made the right decision. I feel we received a very fair deal with the trade in and lease of the new MDX. What a great vehicle and a great dealership to work with. Very refreshing.

D

DocMcstuffins

Dec 22, 2015

Star icon

I was looking into an RDX and given where I live, Acura of Peoria was the last dealership I looked at. Of the three locations in Phoenix, I felt the most welcomed at Peoria. Freddy was a pleasure to work with, even made accommodations to his schedule to make an appointment with me. I never felt pressured to buy and he answered any questions me and my family had. He worked hard to get me the best deal on my new RDX.

V

vinman2806

Dec 22, 2015

Star icon

This was the best experience we had in purchasing a new vehicle. Darren made us very comfortable right from the start, answered all our questions and explained the vehicle from inside out. Ray made us feel like we were part of his family, did not pressure us into anything and explained all the packages so we fully understood what we were getting. We have purchased quite a few vehicles over the years and this by far was our best experience.

M

mountainman

Dec 22, 2015

Star icon

The salesperson we had was excellent. Fred Peralta was well versed in all aspects of the technology of the Acura RDX we purchased. Fred was patient with all the questions and concerns we had. We could not have expected a better salesperson.

OD

OR Duck Fan

Dec 19, 2015

Star icon

I had a very pleasant experience working with Jessica, Brian, and Eugene. Everyone was very nice and Never felt that I was being pushed to do something I was uncomfortable with.

J

Jan

Dec 18, 2015

Star icon

I was there today to get my oil changed and they were having an ugly sweater contest! It was so fun to see such a large group of employees participate in a holiday event like that.

D

dontworryaboutit

Dec 18, 2015

Star icon

Bought an RDX in under 2 hours. Great service and a trustworthy staff.....no complaints here! The beat Acura of North Scottsdale's price by $1k and were super easy to deal with.

S

SteveS11

Dec 17, 2015

Star icon

The staff at Peoria Acura treated me better than I expected. I was treated like I've been buying from them for years, even though this was my first. I'm relocating to Phoenix and they made the experience easy and seamless. I look forward to dealing with them for years. Eddie was awesome in communicating with me before my arrival in Phoenix. Danny treated me with professionalism and fairness. The rest of the staff from the gm to the finance officer to the customer service director were amazing. I love my new car. Thank you Peoria Acura.

W

waltbens

Dec 17, 2015

Star icon

Fred Peralta is great to work with. VERY informative, knowledgeable and friendly. I felt no pressure from anyone, and they let you know they are ready and happy to do more for you.

A

Ashley

Dec 15, 2015

Star icon

This was by far my best experience with purchasing a car. Go see Aaron if you are looking for a car. He made it so easy & enjoyable!!!

CA

Charlotte Aberle

Dec 12, 2015

Star icon

The guys are not a bit high pressure salesman very profession all the way around.

M

MegS

Dec 11, 2015

Star icon

Very happy with the service I received both before, during and after my vehicle purchase. Eddie Bittar went above and beyond to accommodate me. He handled the return of my rental car and ensured that I received the mats that were not ready at the time of purchase by shipping them to me so I didn't have to drive back out to the dealership.

T

Tammyw

Dec 11, 2015

Star icon

Our experience was great. Not the typical idea you have in your mind about shopping for a car. Freddy was professional and knowledgeable. He really listened to our needs and wants then helped us find the right vehicle. Everyone at the dealership has been friendly and helpful even since our purchase.

L

Lbo2015

Dec 8, 2015

Star icon

Fred and staff at Peoria Acura made us feel comfortable and were not pushy or difficult at all. We are very please with our 2016 Acura RDX

AF

AM Fam

Dec 7, 2015

Star icon

Acura of Peoria is the BEST STORE EVER! I love my vehicle and the service that Andrew Hunt provided to myself and family was amazing. He is very professional and was attentive to the needs of our family from start to finish. Thank you Andrew & Acura of Peoria.

J-

Jack - Fountain Hills

Dec 5, 2015

Star icon

I ended up not buying the car I went in to look at, but just had to get on here and let people know about Aaron and his boss, Paul. These guys are true professionals and listened to what I wanted and didn't try to force me into something I didn't want. I highly recommend them. Kudos to these two pros!

J

JW

Dec 4, 2015

Star icon

I bought a used car from Aaron and was very happy with how everything turned out. It was a lot better than my previous experiences.

J

JW

Dec 3, 2015

Star icon

I bought a used car from Aaron and was very happy with how everything turned out. It was a lot better than my previous experiences.

T

ToddH

Dec 2, 2015

Star icon

We have owned many Hondas over the years but felt it was time to get something a little nicer. My wife and I looked at every mid-size SUV you could think of and at the end of the day the RDX was our favorite. I really enjoyed working with Aaron. He is very knowledgeable in what he does and is also very polite. I will be back at the end of my lease to do it again!

D

DD

Dec 1, 2015

Star icon

Sara is a wonderful asset to your dealership. She made my day. I am in total awe at how terrific this whole buying a car thing turned out!! GO SEE SARA!!!!

FT

First time buyer

Dec 1, 2015

Star icon

This was my first time buying a car and it was the best experience! Everyone here was fantastic!! Thank you Aaron & Doug for helping me buy my first car. I love it!!

T

Tina

Dec 1, 2015

Star icon

The Service Department goes above and beyond for their customers. I will continue to have all my cars serviced here because of the great customer service I receive, every time.

RD

RDX Driver

Dec 1, 2015

Star icon

Thanks to Jessica I am now the driver of a new Acura RDX! I love my car and the entire experience. I absolutely recommend Acura of Peoria & Jessica.

T

ToddH

Dec 1, 2015

Star icon

We have owned many Hondas over the years but felt it was time to get something a little nicer. My wife and I looked at every mid-size SUV you could think of and at the end of the day the RDX was our favorite. I really enjoyed working with Aaron. He is very knowledgeable in what he does and is also very polite. I will be back at the end of my lease to do it again!

B

beth123

Dec 1, 2015

Star icon

We loved the professionalism and knowledgeable sales people at Acura of Peoria. All the people we met there were very friendly and helped to meet our needs. We highly recommend this dealership.besides we love our Acura MDX and now RDX.

I

ILX

Nov 30, 2015

Star icon

Thanks to Philip and Eugene I am now driving a safe, luxury car! I am so happy with my car and the amazing service I received.

U

USCgirl

Nov 30, 2015

Star icon

I LOVE MY NEW ACURA!! THANK YOU JESSICA FOR HELPING ME FIND MY DREAM CAR!

RO

RDX owner

Nov 29, 2015

Star icon

Very efficient and friendly! I was shocked at how quickly and smoothly I went in and left with a new car. Highly recommend Sara and this dealership.

T

Tom

Nov 29, 2015

Star icon

This was an all around fantastic experience. I worked with Andrew and he helped me to find the right car at the right price. He was so helpful with all the technology! Go see Andrew if you are looking for a car!

A

AZFAMILY

Nov 29, 2015

Star icon

This was by far the best experience we have ever had buying a car. Fred made it so easy for us and helped us to find the perfect car for our family. I will go to himf

F

FXotg

Nov 28, 2015

Star icon

I had an awesome time working with Aaron. He was very kind right from the start and seem to care about finding me the right car. I couldn't afford a New Acura this time but will be back soon to get my TLX! :) !

S

SarahT

Nov 28, 2015

Star icon

I have been a Honda customer for over 10 years, but when my friend showed me her new RDX, I fell in love! Ready to make the switch, my husband and I headed to Acura of Peoria where we met Fred Peralta. Fred was knowledgeable, low pressure, and easy and fun to talk to! We had a great experience thanks to Fred, and I would definitely recommend him to anyone. I love my new RDX. Thank you Fred!

H

HOWZIT

Nov 28, 2015

Star icon

The purchasing of the Acura TLX was as nice of a automobile purchase as I have ever experienced. Fred Peralta is a very good salesperson. His knowledge and patience with me was impressive. Heinformed me and handled any and all questions I had. Not knowing anything about this automobilebefore I purchased it I was confident about the decision I made to buy it. Everybody involved in thiscar purchase was nice and informed. I am looking forward to the new relationship with Acura of PeoriaThanks Fred.

F

FXFXotg

Nov 28, 2015

Star icon

I had an awesome time working with Aaron. He was very kind right from the start and seem to care about finding me the right car. I couldn't afford a New Acura this time but will be back soon to get my TLX! :) !

C

CD

Nov 27, 2015

Star icon

Sara Frey was quick to respond and very helpful!! I would call her again when my future car buying needs involve new acuras or other pre owned vehicles.

M

Mike

Nov 24, 2015

Star icon

It is a breath of fresh air to walk into this dealership and do business. I recommend Acura of Peoria to anyone who is looking for a place to service your car or buy a car.

G

Gene

Nov 24, 2015

Star icon

From buying to servicing this dealership has the best customer service. They are very friendly and easy to work with.

J

Jen

Nov 24, 2015

Star icon

This is the best dealership I have ever been to. They are very friendly and easy to work with. From buying my car to servicing my car, I always receive the best customer service!

A

Amcfarlin91

Nov 23, 2015

Star icon

I went in to just look at purchasing a new vehicle. Fred at Peoria Acura went above and beyond to get me the best possible deal to get into a new vehicle! Absolutely recommend seeing Fred!

A

Amie

Nov 22, 2015

Star icon

My husband and I were out to test drive cars this past weekend and we fell in love with the TLX at Peoria Acura. We were greeted right away by Freddy Peralta and he made our entire experience hassle free. He was patient, understood our needs, and he made us feel confortable the whole time. We appreciated his honesty around what options we had to buy or lease, and he took the time to walk us through the tech package (even hooking up my phone). Thank you Freddy! We would definitely recommend you and your location.

M

MGA

Nov 20, 2015

Star icon

Eileen is a fantastic sales woman. It was a pleasure to work with her. She made it fun and painless. I definitely recommend her and Acura of Peoria!!

K

Kelly

Nov 20, 2015

Star icon

Thank you to Lexie for turning negative into a positive. That's what defines customer service. As soon as they knew I was having a problem they immediately got me in contact with someone who could do something about it.

AO

Acua Owner

Nov 17, 2015

Star icon

Mike King is a pleasure to work with! If you are looking for a Service Advisor, he is the one!

S

SunDevil

Nov 16, 2015

Star icon

I am thoroughly impressed with my car buying experience. Alex is fantastic! If you are in the market go see him. He made it painless and it worked out seamlessly. I am so happy with my car!!

L

Leigha21

Nov 16, 2015

Star icon

Buying a new car is a scary thing and having Fred Peralta on your side will ease your worries and help you realize it's a fun and exciting experience. I won't buy a car from any another dealership or any other salesman. Thank you Fred and Acura of Peoria.

K

Kristy

Nov 12, 2015

Star icon

I receive the best service from this dealership. From sales to service, I am always treated well. I recommend Acura of Peoria!

C

cl

Nov 12, 2015

Star icon

I recently leased an Acura MDX from Acura of Peoria. I was very pleased with the efficiency of the transaction. All details were negotiated by phone / email prior to my arrival at the dealership. Once I arrived, everything was honored and delivered as promised. I love the car and I appreciate the quality of service.

B

Bigmac528

Nov 12, 2015

Star icon

I Recently purchased a vehicle from Acura of Peoria my reason for stopping there was they had a fairly new Chevy truck on the lot that I was interested in. Although I didn't purchase that vehicle, Aaron my sales person was very helpful in getting others for me to look at. Even though I was not shopping for an Acura between he and Ben the sales manager the two of them went out of their way to make sure I was taken care of, And I did purchase a vehicle from them a 2014 Silverado with low mileage just what I was looking for. Thanks again to Aaron & Ben.

G

Gwen

Nov 12, 2015

Star icon

Fred was knowledgeable and friendly during the entire process of buying our new Acura RDX. He was patient as we test drove several vehicles. I would definitely recommend him. He had help from Paul who was also personable. I also enjoyed working with Eugene in Finance who was efficient in completing the paperwork. Looking forward to enjoying my car!

V

Veronica1988

Nov 10, 2015

Star icon

Freddy peralta always gives great service, he treats you like family. Best seller at Acura. Acura is a great place to go and your first and second car

R

Randy

Nov 9, 2015

Star icon

I was very pleased with Eileen's efforts in looking for an MDX for me. She followed up with me to make sure I was happy.

Z

zach1019

Nov 6, 2015

Star icon

They were really nice and like the new car. He was able to work us a decent deal for both our RDX and ILX. I would recommend him to any of my friends or family.

T

Tommieho

Nov 5, 2015

Star icon

I have had a wonderful experience every time coming into this dealership and love the atmosphere. I would recommend anyone to Fred because of the experience I've had with his salesmanship.

R

RSZSCOT

Nov 5, 2015

Star icon

I worked with Fred Peralta several months before my purchase of a new 2015 Acura TLX, as well as during the negotiation, and after purchase. Acura of Peoria, specifically Fred Peralta handled my questions very professionally, and was a pleasure to work with. It is now one and half months after purchase and I have been enjoying my new car since I have driven off Acura of Peoria lot.

AG

Arizona Girl

Nov 3, 2015

Star icon

GO SEE REY JACINTO! He was friendly, easy to talk to and very considerate. I bought a car from Rey that was best suited for my needs with no hassle. I highly recommend Rey JAcinto at Acura Of Peoria

P

PrescottRealtor

Nov 2, 2015

Star icon

Fred Peralta and Paul Brown were quick, efficient and fun. It was Halloween Day and the entire staff at the dealership was having a blast with their yearly costume party. I recommend going on Halloween to buy a car. I will be back in the future and recommend the Acura car and this dealership to all my Northern Arizona peeps! Worth the drive! Linda W.

SA

Six-Time Acura Owner

Nov 2, 2015

Star icon

The purchase process was painless and the service department was truly customer-focused. Fred Peralta was straightforward and honest. The finance department didn't try to upsell me consistently. I'm a happy camper and love my 2015 Acura TLX.

W

Wadeh7

Nov 1, 2015

Star icon

Aaron was amazing in helping me find a car to fit myself and my family. His knowledge is second to none and is great to work with! Very easy going not pressuring at all! When you decide to purchase an Acura, make sure you ask for Aaron.

J

Jru

Oct 31, 2015

Star icon

Aaron was extremely helpful for me finding my new vehicle. He was knowledgeable of all makes and models. He didn't pressure me into any decisions and made sure I was fully aware of every detail of the vehicle, which allowed me to make an informed decision. If you're going to Acura, which you should, make sure to grab Aaron for help!

SC

Satisfied customer

Oct 29, 2015

Star icon

Alex has set a new standard for buying vehicles. He was easy to talk to and listened to what I needed. I walked out of the dealership in under 3 hours with a new car and great experience.

G

GeneSunCity

Oct 29, 2015

Star icon

If you are looking for a new Acura, go see Alex Gonzalez at Acura of Peoria. Like everyone else, we were dreading buying a new car but Alex made it simple and painless. We got a great deal on our new TLX. Will definitely recommend to friends and family.

SD

Super Duper

Oct 29, 2015

Star icon

I spent a few hours at this dealership and walked out in a perfect family car. It was quick and efficient. Thank you Andy!

D

DayDreamer

Oct 29, 2015

Star icon

I arrived and was greeted by Rey who is a friendly sales person.I told him I was looking to trade my car in to get something that is more gas efficient. Rey took me to some cars that would be in my price range. We agreed on numbers and I got a new vehicle for a cheap price. Rey was very nice and never once pushed me to buy something. Rey was very professional from the start and cared what my needs were. The whole staff was so nice and had great customer service skills. You should go see Rey Jacinto at Acura of Peoria you will not be disappointed!!! Thank you Acura Of Peoria I love my new car!!!!

MA

Mr Acura

Oct 29, 2015

Star icon

Thank you Rey Jacinto for all your help to find a Car for me and my wife. We are very happy with our purchase and will send you more business.

A

Arizonan

Oct 29, 2015

Star icon

No hassles, no back and forth. This is by far the best car buying I have ever had! Thank you Alex for being up front and honest. I so appreciate this business style. I will tell everyone how great this place is.

M

Mojorudi

Oct 29, 2015

Star icon

We went to several dealers to look for a sub and Acura of Peoria was by far the most professional and easiest to work with. Eileen made the whole process go smoothly.

HR

Highly Recommend

Oct 28, 2015

Star icon

I had the best car buying day ever. Thank you to Sara for making it is so easy! I love my new Acura

L

Lily

Oct 28, 2015

Star icon

The whole entire experience at this dealership has been nothing short of great. Thank you Acura of Peoria!

AO

Acura of Peoria Customer

Oct 28, 2015

Star icon

I continue to be impressed by the customer service at this dealership. My interactions with the staff always leave me feeling appreciated and my business valued. I recommend this dealer!

S

Shrikant

Oct 23, 2015

Star icon

Went for test drive and ended up buying brand new Acura TLX. Special Thanks to Sarah for providing excellent customer service. She was very infromative and understood what i was looking for and gave us the right deal !!!!! Acura of Peoria -5Stars awesome service.

2A

2016 Acura ILX Aspec Premium Packages

Oct 16, 2015

Star icon

I had been shopping around at multiple dealerships so when I went in I knew exactly what I wanted. Aaron was easy to deal with and extremely professional, not like many of the other cars salesmen I have dealt with. We worked out a price and it was a done deal. Everyone at the dealership was friendly, Eugene was awesome completing the financials of the deal. Great experience, would recommend it to anyone.

A

Alucard5150

Oct 15, 2015

Star icon

My wife just had her car totaled in a accident we did not want to go thru the head ache of buying another car and dealing with sales people, but this was a different shopping experience for us, It was fast simple and painless. Alex our sales man and Ray from finance really know what they are doing. We would recommend it to our friends and family. Thank you Acura of Peoria.

S

SD1961

Oct 14, 2015

Star icon

Aaron helped me find a great car and was able to get me the price I wanted to pay. I couldnt be happier with my experience. I will be calling Aaron next time I need a car.

M

Mike

Oct 14, 2015

Star icon

Alex, the salesman who took care of me was honest and extremely helpful. I was in an out in no time without the hassles that I have experienced at other dealerships over the years. I will definitely buy my next car from them.

T

tpolo11

Oct 14, 2015

Star icon

Philip was awesome ! He listened to what I wanted and paid close attention to detail on the things that I was concerned about. He was informative about the features of my vehicle and answered any questions I had.

S

SD1961

Oct 14, 2015

Star icon

Aaron helped me find a great car and was able to get me the price I wanted to pay. I couldnt be happier with my experience. I will be calling Aaron next time I need a car.

T

TLX

Oct 13, 2015

Star icon

I had the best experience leasing my new TLX! Aaron, my salesman, went above and beyond to provide me with a seamless, easy, timely experience. Thank you to Aaron, Caleb and Eugene at Acura of Peoria for making me a customer for life. I love my TLX!

BA

Bert Anzini

Oct 13, 2015

Star icon

I would prefer to have ten stars vice the five you have posted. I have purchased/leased many autos during my 83 years of exposure to sales persons and Eileen Roberts rates ten stars. She guided me through my entire leasing process with outstanding accuracy and thoroughness in addition to making me feel very comfortable and extremely satisfied. In my estimation Eileen is a "KEEPER" in addition to being a great asset to the Acura team at Peoria............Bert Anzini

C

ChettiFam

Oct 9, 2015

Star icon

Shopping at Acura of Peoria is in one word, easy. From the low-pressure environment to the large selection of cars and employee dedication, this dealership makes the usually awful car-buying experience enjoyable. Today we are purchasing our second car within three months from Aaron. We highly recommend him to anyone looking for a dedicated and knowledgeable salesman!

C

ChettiFam

Oct 9, 2015

Star icon

We came to Acura of Peoria after spending an entire day at another dealership and leaving very frustrated. We needed to buy a car that day. Upon our arrival we were introduced to Aaron. We had no idea car buying could be so enjoyable! Aaron listened to our needs and found us the perfect car. All of the necessary staff stayed late to help us get the deal wrapped up. As I write this, three months later, we are at the dealership buying our second car with Aaron. We can't say enough good things about Aaron and Acura of Peoria!

AL

Acura Lover

Oct 8, 2015

Star icon

I had the best experience while shopping for a good used car. I was greeted by Andrew Hunt who not only was courteous and professional, he showed us a variety of vehicles. He didn't give us the run around and helped us get the best deal for our money. We came to this dealer looking to by a used car and left in a brand new 2015 Acura. My family is extremely pleased with the Acura and it is all thanks to Andrew. Acura of Peoria Rocks!!

MA

marcela A76

Oct 7, 2015

Star icon

What a a great experience!!. We purchased our pre owned Toyota Camry from Alex Gonzalez and all I can say is thank you. Everyone at the dealership was great and we got an awesome deal on our car. Will definitely recommend!

TM

T. Mcintosh

Oct 2, 2015

Star icon

This dealership is the best overall though out the entire valley. If you are shopping for an Acura go to Acura of Peoria and ask for Andrew Hunt. Andrew knows how to treat customers. I had the best experience from beginning to end.

R

RCB

Oct 1, 2015

Star icon

Eileen did a wonderful job assisting me in my vehicle purchase. She provided superb customer service on all aspects of the buying process. I would most definitely recommend her and the rest of the Peoria Acura team to anyone looking for a great car, and more importantly a great car buying experience.

D

D.D.

Sep 30, 2015

Star icon

I know that I will be taken care of when I go to Acura of Peoria. Mike always gives me a good deal and a good laugh!

SC

Steve Collins

Sep 30, 2015

Star icon

If you are in the market for an Acura, and you should be, get in touch with Alex Gonzalez. From the get-go he was professional, courteous and the least pushy car salesman I've ever met in either the US or Australia. He knows his product, has obvious pride in the brand and made the transition from old to new seamless. 10/10, without hesitation.

M

MLage

Sep 30, 2015

Star icon

The entire process from start to finish was excellent, Aaron was very informative and made this process enjoyable, we would come back again in the future

SC

Steve Collins, Mesa AZ

Sep 30, 2015

Star icon

Get Alex Gonzalez on speed dial and then relax. If you hate new car buying, he's a rock star. Best car buying experience I have had in either the US or Australia. 10/10 without hesitation.

HG

Happy Gilbert

Sep 29, 2015

Star icon

I purchased my first SUV at Acura Of Peoria from Rey Jacinto. It was a great experience they did not waste my time and I left in a comfortable monthly payment. Will recommend to all my friends and family Rey Jacinto and Acura Of Peoria.

HL

Happy Lady

Sep 29, 2015

Star icon

Thank you Rey Jacinto on my second Acura from you guys. I love my RDX and the great service you provided. Rey even came to my home to set up my garage door opener. When I find my self back in the market again I will come see Rey and his team.

S

SoccerMom

Sep 29, 2015

Star icon

It is always a pleasure to do business with Acura of Peoria. They show great strength in customer service. I feel like they truly care about me and I have never gotten a feeling like that from any other dealership. Highly recommend everyone at Acura of Peoria.

J

Jbrown0five

Sep 29, 2015

Star icon

Eileen Roberts was wonderful and very professional. As a first time buyer I was already nervous from the horrendous stories about dealers. She walked me through the entire process and answered all my questions so I completely understand the information. Thank you!

TP

Tom P. Scottsdale

Sep 29, 2015

Star icon

Inquired online and received a detailed response from Fred Peralta who didn't waste our time and expedited an easy trade-in transaction on a new MDX. Eugene in Finance was efficient and we were on our way in record time.

SC

Satisfied customers

Sep 28, 2015

Star icon

I have been a customer here for the past few years. Every time I am here I am treated with a great amount of respect and am made to feel welcomed. I recommend purchasing and servicing your vehicle here.

R

RoarkMama

Sep 28, 2015

Star icon

Jessica Magruder and Ray Garcia helped me purchase my new vehicle after a total loss accident. The entire process from start to finish was the easiest and most stress free car buying experience that I have ever encountered. I will absolutely recommend all friends and family members to purchase from this fantastic team!

R

RoarkMama

Sep 28, 2015

Star icon

After my total loss car accident, Jessica helped me find a fantastic new vehicle on my schedule from an hour across town. There was no pressure to purchase, just a very friendly and helpful person answering all of my questions and getting me pre-approved before I ever stepped foot in the dealership. Not only did Jessica get all of this done before I walked in, but she allowed me to coordinate that entire process through phone calls and emails which worked extremely well with my busy schedule. Jessica was absolutely fantastic!As impressed as I was with Jessica though, the buying experience only got easier once we stepped foot in the dealership. We test drove our vehicle, chit-chatted with Jessica and Ray Garcia while the paperwork was printed, and after five minutes of signing our paperwork we were out of the door with our new car. This was absolutely the easiest and most stress-free car buying experience that I have ever participated in, and I will gladly drive the 1+ hour drive to work with Jessica and Ray again, as well as referring all my friends and family to them.

J

Jesussaves

Sep 28, 2015

Star icon

Aaron was great. He was not a pushy car sales man. He replied to me via my web inquiry and set up a face to face meeting. He arrived on time and gave me everything I wanted in my deal.

AG

AZ GAL

Sep 25, 2015

Star icon

Thank you to Brian Peters for helping me get into car with an affordable payment. He really went out of his way to work with me and I really appreciate it.

FO

Fan of Sara

Sep 24, 2015

Star icon

Sara is the best salesperson I have ever worked with. She is went above and beyond for me and family. I look forward to buying my next vehicle from her.

M

Mark

Sep 24, 2015

Star icon

Vince is always a pleasure to work with. I will continue to have my vehicle serviced at Acura of Peoria because of the level of customer service I receive.

MA

marcela aleman

Sep 23, 2015

Star icon

What a a great experience!!. We purchased our pre owned Toyota Camry from Alex Gonzalez and all I can say is thank you. Everyone at the dealership was great and we got an awesome deal on our car. Will definitely recommend!

AN

Arizona Native

Sep 23, 2015

Star icon

Alex is the best salesman I have ever worked with. I am so pleased with my experience and my car. I will definitely buy all my cars from Alex at Acura of Peoria.

C

Cardsfan

Sep 23, 2015

Star icon

I highly recommend this dealership. I was provided with great customer service and was very satisfied with my experience.

AF

ACURA FAM 4

Sep 23, 2015

Star icon

Our family wants to let everyone know what a professional, courteous and friendly person we met at Acura of Peoria. We had the privilege of working with Andrew Hunt when shopping for a new vehicle. It was his presentation and superb Customer Service that sealed the deal. The entire family enjoyed the hospitality of the dealership with all the treats offered and children's area. When it is time for another vehicle we will definitely go to Acura of Peoria and ask for Andrew Hunt. Thank you - Thank you! Andrew

HN

Happy New Acura Owner

Sep 22, 2015

Star icon

I purchased a vehicle from Acura of Peoria because of the excellent Customer Service I received from Andrew Hunt. Andrew was kind, very detailed and knowledgeable about the product he was selling. He treated us like we mattered and didn't pressure us to buy, very accomidateing to our needs and answered all our questions. I suggest if your in the market for a new or great used vehicle you try Acura of Peoria for a fun experience when buying a car.

N

NaniWaVan

Sep 22, 2015

Star icon

So content with this awesome car buying experience that I purchased a 2nd vehicle from them and even brought my sister in to buy hers

D

Danielle

Sep 22, 2015

Star icon

I had such an amazing experience at Acura Peoria with Rey! He was so nice and genuinely cared about getting the right car for what I needed. He was very easy to work with and definitely listened to all of my comments and concerns. I got the perfect car at a great price. Every employee I talked to or worked with was very friendly. The best car buying experience I've ever had!

AF

Acura Fan

Sep 16, 2015

Star icon

I will never go to another dealership again. This place rocks! The staff is so accommodating and friendly. They went above and beyond for me from my salesman Alex to Eugene in finance to meeting several managers. I was totally impressed!

SC

Satisfied customer

Sep 16, 2015

Star icon

I was amazed by the way they treated me. This was the best experience I have ever had buying a car and now I will not go anywhere else. Thank you so much Sara, you are the best!

J

Jennifer

Sep 15, 2015

Star icon

My recent car purchasing experience was a great one at Acura of Peoria. Usually the process of buying a new car is stressful, but the staff made the experience positive thanks to their knowledge, kindness and assistance.

H

Happy

Sep 15, 2015

Star icon

I recently leased the Acura ILX and decided I would take advantage of the free car wash service at the dealership. On my way I realized their was a slight tremor in the steering and that it wasn't perfectly straight. I hadn't made a service appointment but decided to take the chance and see if the problem could be corrected.One of the service advisers passed on the case to Danielle Ballard who did a fantastic job of keeping me abreast of the diagnosis of the problem and the repairs to the vehicle. The wait time was a little lengthy as was expected as I had not made an appointment, however the customer lounge area was quite comfortable and had free refreshments which made it bearable..Awesome job on the car, there was no charge and there has been no recurring problems to date.

J

JenniferCar

Sep 14, 2015

Star icon

I've always wanted an MDX, but wasn't sure if I should leave the Honda Pilot family since I've only driven Pilots the last decade, but I decided to check out Acura and was impressed the second I walked on the lot. Everyone was knowledgeable, kind and helpful.

A

Alexis798

Sep 13, 2015

Star icon

It was amazing and would recommend to everyone Eileen was very great and friendly she did a great job she was not pushy and got me the dream car

JB

jorge bmw

Sep 11, 2015

Star icon

I was helped by Sara Frey and she is very helpfull respectful and very professional and got me a good deal in my dream car

J

Johnah08

Sep 9, 2015

Star icon

I came in looking for a used car and he found one that fit me and my budget no matter how long it took! Rey Jacinto always had a smile and he is very genuine.

A

Acurailx14

Sep 7, 2015

Star icon

Ever since I bought my car at Acura of Peoria from sales to the service department my need have been met. Service department has been very helpful to make sure my vehicles are running in top condition

C

Cidney

Sep 7, 2015

Star icon

Was looking for a bigger mid size SUV for my two kids but to keep the payment low. Rey Jacinto definitely helped me to find the right car for the right price. I would recommend Rey to any of my friends and family.

E

ev67

Sep 6, 2015

Star icon

This is my second new Acura from Acura of Peoria! I keep coming back because Fred makes it so easy to do business. This last transaction he delivered the car and contracts to me. I love doing business there and will continue to in the future. If you're considering a vehicle, go see Fred.

AM

acura mdx

Sep 5, 2015

Star icon

I would definitely recommend your dealership, very simple process to complete the purchase of my new Acura MDX. I used the Costco auto purchase program..

C

court420

Sep 2, 2015

Star icon

Fast and fantastic service for a recall part and maintenance service! I greatly appreciate the effort to get the job done quickly! Thank you Matt!

NL

Nichole L Taylor

Sep 1, 2015

Star icon

Thank you John!I have purchased/leased many vehicles from Acura of Peoria, but this experience was by far the most STELLAR! I want to extend a special THANK YOU to John Vandivert for all the hard work and excellent customer services he provide me and my daughter during our visit. John was a true professional, advocate, and partner to me. I am very pleased with my new TLX and look forward to many more years of loyalty with Acura of Peoria!Nichole Taylor

DA

Dick and Jane

Aug 28, 2015

Star icon

Thank you for the best car and deal in town Rey. We love our Toyota and we get allot of compliments . We tell everyone about Rey from Acura of Peoria.

GR

Gold Rush

Aug 28, 2015

Star icon

Thank you Rey Jacinto for all your help and finding our family the best car. We love you and the dealership. Our future cars for us and family is always coming from you Rey from Acura of Peoria.

J

jacod

Aug 28, 2015

Star icon

Thank you Rey Jacinto for all you professionalism and passion in helping us find our family vehicle. Our MDX is fun, luxurious, and I don't feel like a soccer mom. You were right, I love it. I look forward of going to and from work on the MDX. I am very happy thanks again Rey.

B

blesh2

Aug 28, 2015

Star icon

Best experience ever When buying a new vehicle. Everyone here at Acura of Peoria Were awesome In what they do. Me and my family will continue to come to this dealership For our automotive needs. This is my home when I need a new vehicle for me and my family. Rey Jacinto was our sales person and he was very professional And very knowledgeable In his Acura's. He took good care of us and In two days after our purchase Brian in finance manager Founded a better rate and save us more money. Thank You Acura of Peoria and Rey Jacinto.

P

pmm7738

Aug 27, 2015

Star icon

Everything went smoothly, from the beginning to the end. Eileen and Philip were great! Most painless new car buying experience I've had yet, and I am on my 3rd new car in 6 years! Highly recommended!

T

Tash96

Aug 27, 2015

Star icon

I recently purchased a vehicle from Acura, sometimes purchasing a car can be an absolute headache. Aaron was amazing, he made our car buying experience worthwhile! I HIGHLY recommend using him and Acura of Peoria if you are thinking of purchasing a car.

N

Nick

Aug 26, 2015

Star icon

I am always taken care of when I come into this service department. They make sure I feel welcome and get my car in and out in a short amount of time! Thank you Mike and Vince.

R

rgonz29

Aug 26, 2015

Star icon

I don't write reviews too often but for this one I felt I needed to. Buying a car has always been a stressful, miserable thing for me, dealing with pushy salesmen, playing the game of going back and forth to the sales manager and all the hidden costs etc, etc. I know you know what I'm talking about. I originally went to Acura of Peoria to test drive the TLX. After driving it I was sold. Alex was straight forward with me and didn't lead me on. Friendly, cooperative and knew that my time was valuable. He didn't play a game with me. The experience of car buying has just been changed by Alex and the good folks at Acura of Peoria. I would recommend Acura of Peoria to anyone looking for a new vehicle. Thank you Alex for making my experience a pleasant one.

A

Acuraowner

Aug 25, 2015

Star icon

This is the best dealership I have ever been to. The people there are so friendly and helpful. They even serve lunch and fresh cookies! I will absolutely recommend Acura of Peoria to everyone.

N

Natalie

Aug 24, 2015

Star icon

I don't usually take the time to write reviews, but this time I will make an exception. We were in the market to downsize from my GMC Yukon to a more economical vehicle for family trips and were shopping the local dealerships. We had just left a dealership down the street, when we were approached by Alex, he was pleasant, non-aggressive and made us feel like we were in the right place. He answered a number of questions and stayed with us through the entire process. We locked eyes on a 2012 Lexus IS350 and in a matter of minutes we were in negotiations in trading in my truck for the car. This happened late on Friday night at around 9 pm and Alex stayed there to ensure we were well taken care of and he made us feel as though we were his #1 priority at all times. He even took the time to encourage us to call or text him the following day with any outstanding questions or concerns. Alex is an amazing example of what the new generation of car salesmen should be! When we met Ray in finance, he and Alex were able to get us in and out of the dealership with a FABULOUS deal and in little to no time! This is truly how the car buying experience should go!

NA

New Acura Owner

Aug 24, 2015

Star icon

My husband and I just had a great afternoon with Jorge buying a new car. He and Rick were wonderful! I can't believe it was that easy! I will be happy to share my experience with everyone I know.

S

sheape1

Aug 24, 2015

Star icon

I leased my second RDX from Jorge Gomez and Caleb Watkins (sales manager). Their knowledge of the vehicles and products were fantastic!!! Brain Peters made a pleasurable experience in the finance office explaining all the different products and papers I was signing.

N

nheinz01

Aug 24, 2015

Star icon

I don't usually take the time to write reviews, but this time I will make an exception. We were in the market to downsize from my GMC Yukon to a more economical vehicle for family trips and were shopping the local dealerships. We had just left a dealership down the street, when we were approached by Alex, he was pleasant, non-aggressive and made us feel like we were in the right place. He answered a number of questions and stayed with us through the entire process. We locked eyes on a 2012 Lexus IS350 and in a matter of minutes we were in negotiations in trading in my truck for the car. This happened late on Friday night at around 9 pm and Alex stayed there to ensure we were well taken care of and he made us feel as though we were his #1 priority at all times. He even took the time to encourage us to call or text him the following day with any outstanding questions or concerns. Alex is an amazing example of what the new generation of car salesmen should be!When we met Ray in finance, he and Alex were able to get us in and out of the dealership with a FABULOUS deal and in little to no time! This is truly how the car buying experience should go!

T

Toothdude

Aug 23, 2015

Star icon

We had a great experience with our test drive. Our sales associate, Sarah was very informative and very nice. This is a classy dealership with great people working for them!!

D

doogy

Aug 22, 2015

Star icon

We've worked with Vince for several years for service on four different vehicles. He's been great and this time was no exception. The work was done in exactly the length of time quoted and the entire process was efficient.

S

Soarkyrocks

Aug 22, 2015

Star icon

Whenever we have our mdx serviced we alway know Vince and team go above and beyond. If some thing needs services that We didn't noticed they bring it to our attention and it is fixed before an issue arises.

M

MDXMOM

Aug 21, 2015

Star icon

I am happy to say that I had a pleasant experience while purchasing a vehicle today. It was a true luxury.

FA

first acura

Aug 21, 2015

Star icon

I was pressed for time and everyone there did great to get me to my anniversary dinner (almost) on time! As a bonus the wife loves the vehicle, so kind of a win-win situation.

E

Ehashem

Aug 21, 2015

Star icon

I purchased my certified pre-owned TL about two weeks ago and I have to say these guys knocked it out of the park! The sales person, Aaron Seabaugh, listened to my wants and needs. I am a Realtor, and needed a car with low miles, good gas mileage, and something I could drive clients around in. Not only did he go above and beyond to listen to my needs and find me a car that worked perfect for me, he showed took the time to show me how all of the features of the car worked (and there A LOT!) when it came to the final negotiations, the sales manager, Ben Quail, got me a price that I felt was more than fair, and locked in an amazing interest rate that made my terms not only doable, but way better than I had hoped for! I am simply loving my new Acura! And will definitely recommend the people at Acura of Peoria! They are world class and truly made this process stress free. I drove off that lot one happy girl!

L

lmazza24

Aug 21, 2015

Star icon

I recently purchased a used vehicle from this dealership and received friendly, excellent, prompt service from Sara and would highly recommend working with her. I found the car online and called...within just a few minutes she emailed me all of the information and pictures I needed and that set the tone for the rest of my car buying experience. I had been to three other dealerships (awful, just awful...felt like I was BEGGING THEM to be their customer...very odd, no thanks) and my experience with Sara was completely different and how I imagined buying and financing a car would be. She made it quick, painless, easy and it was a pleasure to work with a female in a very alpha male dominated industry. She understood that I wanted efficiency and delivered on that! In addition, there were a few outstanding items that needed to be addressed after the sale and she remained hyper responsive with her communication until each of those items were resolved. Thanks again, Sara!

J

Jen

Aug 20, 2015

Star icon

I have never been treated so well when buying a car. I was very impressed with their staff and the quality of my car. Definitely recommend this dealership to anyone who is looking for a car!

IC

Impressed customer

Aug 19, 2015

Star icon

I had a great experience so I wanted to share because it is rare that you find a dealership like this.

H

holeN_1

Aug 19, 2015

Star icon

The sales team was excellent and very patient with my buying process. Couldn't ask for a better group. Hats off to Aaron, Paul, and Eugene!

C

cardsfan

Aug 18, 2015

Star icon

I was impressed with the customer service and friendliness of this establishment. I was made to feel very welcomed and appreciated. I will continue to do business here.

S

Shawna

Aug 18, 2015

Star icon

This was the best car buying experience I have ever had. I will be a customer for life and recommend anyone I know looking for a car.

B

bobsimon

Aug 18, 2015

Star icon

I went in for a recall service on my 2014 MDX. My Service Advisor is Mike King; he explained in detail the reason for the recall, the work to be done and he stressed Acura's commitment to product excellence, safety and owner satisfaction. Mike is an excellent Advisor and dedicated employee. And it is always nice to be recognized by name on every visit.

K

Kristy

Aug 14, 2015

Star icon

I was getting my serviced and was not very happy with the amount of work that needed to be done on my car. Vince put me in contact with Alex and he helped get in the car of my dreams. No pressure no hassle just a great experience.

J

Judy

Aug 14, 2015

Star icon

This is by far the best experience I have had when buying a car. Everyone was so friendly and helpful. I love my Acura! Thank you !!

H

Heather

Aug 9, 2015

Star icon

Great dealership! I never thought about purchasing an Acura until my brother told me about his positive experience. We were greeted with a warm, friendly smile. Aaron took great care of us and found our family a car that we fell in love with. Aaron and the Acura of Peoria staff were quick to listen to what we wanted and what we needed as far as payments. You can tell that they care about their customers! Thank you Aaron for all your help and finding our family a vehicle that fits our family perfectly!

C

ccarey

Aug 9, 2015

Star icon

Vince and the team were there with a smile ready to assist me when I arrived. They completed the recall in the time frame they had given me and everything was communicated well.

H

Hhruppert

Aug 9, 2015

Star icon

We worked with Aaron who took his time to answer all of our questions and found us a car that we love. I really enjoyed our experience and I never felt pressured into buying a car. Aaron seemed to have our best interest at heart. Thank you Acura of Peoria!

I

ibash

Aug 2, 2015

Star icon

Overall, I had a wonderful experience with Jessica Magruder and Paul Brown when I bought my TL. They both were so friendly and accommodating that I was pleasantly surprised because Ive never experienced this level of customer service at a car dealership before. I have already recommended both of them and the dealership to everyone who has seen and complimented my car. And I've saved their contact information for myself for future car purchases.When I first started looking for a car, my goal was to do everything through email so that I could just go in, sign, and drive away with the car.I was interested in a Certified Acura TL they had available. I started corresponding with Jessica and she was very helpful in providing some details about the car and an initial quote. She invited me to the dealership so that I could personally look at the car and assured me that it would be worth my time. As much as I was trying to avoid that, especially because it was a long drive to Peoria, I gave in and went to see them.Right as I arrived, I noticed they had already pulled the TL (washed and cleaned) up to the front. I did a quick test drive and then went back in to review the numbers.When it came to negotiating the price, both Paul and Jessica were transparent and straightforward from the start. They made sure that we agreed on a price that made sense and worked for me. They were also helpful in answering any questions I had about financing. Plus, they didnt pressure me with any sale tactics (the first time in my life when buying a car). In the end, they kept their promise and made sure that my drive to see them was worth it.Needless to say, I was in and out of the dealership in 90 minutes, including the time it took to sign all the paperwork with the finance manager.I couldnt have asked for a better experience and better car than what I got from Acura of Peoria.

AG

arizona girl

Jul 31, 2015

Star icon

Rey jacinto was an amazing sales person. He greeted us with his smile and pleasantness. He helped us find the right car for my family. Acura of peoria is such an amazing dealership, very clean and everyone is friendly. Rey jacinto is the sales person to see he listens to your wants and needs and delivers with a smile. Thank you rey jacinto and acura of peoria. I am one very pleased customer.

VP

very pleased customer

Jul 31, 2015

Star icon

I arrived at acura of peoria and was greeted with a friendly smile by rey jacinto. He treated us very pleasantly and understanding. He never pressured us and gave us the time needed to make our minds up. Overall I am so pleased with our experience. Rey jacinto was an outstanding sales person. I recommend going to see rey jacinto at acura of peoria

BM

Banda Macho

Jul 31, 2015

Star icon

Acura Of Peoria gave us the best experience especially their sales professional Rey Jacinto. He listen to us, he knew what we were looking for and also made it all of affordable. Thank you and I strongly recommend Acura Of Peoria to anyone and my family and friends.

J

JayC

Jul 31, 2015

Star icon

Best car purchase experience. Alex was great, not pushy like other salesmen and they also got us a better deal than our local store in Scottsdale. If you are looking for good service, go see Alex.

D

Dawn

Jul 30, 2015

Star icon

I stopped in the other day and worked with Chaz. I felt no pressure to buy while I was at the dealership. I just wanted to look at the NEW TLX. It was so nice to actually work with someone who cared about my buying process. Thank you again!

J

Julie

Jul 30, 2015

Star icon

I had a problem arise after I purchased my vehicle. I was put in contact with Lexi the customer service manager and she was so helpful and friendly. Everything worked out great and I am totally satisified.

R

Rochelle

Jul 29, 2015

Star icon

Philip was wonderful in the purchase of our new Acura. We recommend Philip, the Marine veteran, at Acura of Peoria.

S

Stacey

Jul 29, 2015

Star icon

I did not know that buying a car could actually be fun! Thanks to Jorge I got a great a deal on a great car and it made for a great day!

CD

Chuck d

Jul 28, 2015

Star icon

Met with Chaz on Thursday about a used RDX at one of their other stores, by Saturday morning it was their waiting for us to look at. A few hours later we were driving home in it. Beautiful car! Great team over there. Will be back on the next purchase

M

mikgray

Jul 28, 2015

Star icon

I have bought a few cars from Acura of Peoria and what keeps me coming back to this dealership is Vince Hancock and Mike King in the service department these gentlemen are the big reason I continue and will always purchase a Acura and from this dealership. They are so Professional and Courteous and always continue to amaze how they continue to take care of not only me but every customer that walks through the doors everyday as I watch waiting for my car! I am all about customer service as I work for Marriott/Ritz Carlton for 20+years as customer do business with people they like! And if I could hire them at the hotel I would as this is hard to find in todays society! I would also like to point out the Brijen Dave is one of the best GM's to work with as well!

FO

Fan of Acura of Peoria

Jul 27, 2015

Star icon

Every person at this dealership was professional and accomadating. It was a great experience thanks to Sara! Definitely recommend this place and Sara.

J

JujuB423

Jul 26, 2015

Star icon

Went to see Freddy for a Manuel transmission car. He was able to find me a perfect fit! I love my car so much! I couldn't be happier! Go see Freddy and he will help you find what you're looking for.

A

Ashley

Jul 23, 2015

Star icon

Vince always takes great care of me and my car when I am there. I appreciate the professionalism and friendly manner in which he treats his customers.

R

Ruth

Jul 23, 2015

Star icon

The people at this place make buying a car actually enjoyable. Aaron took great care care of me and I will continue to do my business with him and this dealership.

RJ

Rey jacinto customer

Jul 23, 2015

Star icon

I was greeted by rey jacinto. He was very polite and kind. He knew his product. The dealership was very clean and organized. It was a friendly atmosphere. Rey helped me find a car that fit my needs. Please ask for rey jacinto he won't let you down . Thank you rey jacinto I am o e extremely pleased customer

F

Ferghini

Jul 23, 2015

Star icon

I have never dealt with such professional, friendly, courteous and sweet staff in my life. I have bought cars from dealerships many times over the years and hands down, this was the best buying experience I ever had. From the client advisor Philip Watkins driving 40 minutes to pick me because I was unable to drive to the dealership, to the sales manager Paul Brown going out of his way to get to know me and say hello, to the honesty and care of the Ray Garcia in the finance department. They really listened to my needs and financial barricades and did an amazing job exceeding my expectations. I left driving with a smile and feeling really great about my experience. I highly recommend Acura of Peoria. You will experience the difference.

L

Liz

Jul 22, 2015

Star icon

I was recently in an accident and needed a vehicle. I went in there on a very tight budget and pretty uspet about my wrecked car. I told Fred about my situation and he helped me find a car that was safe for me and my kids but still in my budget. They gave me a gas card for driving out to them and introduced me to a Service guy and a bunch of managers in case I ever needed anything down the road. This place made my bad situation a whole lot better. I will always come here if I ever need anything.

L

La

Jul 22, 2015

Star icon

I am so happy with my car and my experience at this dealership. I was treated like a VIP!

A

AvidAcuraDriver

Jul 20, 2015

Star icon

I was very impressed by this dealership. Quality vehicles with quality people make all the difference. This is the place to go if you need a car. Every person I met was helpful and respectful. They definitely earned a good customer!

CS

Customer Service Lover

Jul 20, 2015

Star icon

Every time I come to this dealership I am impressed by the customer service. These guys really know how to treat their customers. It is refreshing to be treated so well by so many people at one place.

JI

JerseyGirl in AZ

Jul 18, 2015

Star icon

Acura of Peoria is top notch! I recently moved to the area from the east coast and was looking for that "perfect fit" dealership for both service and sales, and I certainly found it at Acura of Peoria. I brought my 2013 TL in for routine service and while I was waiting I was "window shopping" in the sales department. Fred Peralta asked me if I had any questions when he saw me looking at the TLX. Fred was knowledgable about the car and able to answer all of my questions about technology, new features, handling- any question I asked, he knew the answer to. There was absolutely no pressure, but I found myself leaving in a new 2015 TLX that same day! It was a seamless transaction from start to finish, hassle free, and truly one of the best and easiest buying experiences I've had (and this TLX is my 4th Acura). If you're looking for exceptional customer service from start to finish, stop by Acura of Peoria and ask for Fred.

L

Linda

Jul 17, 2015

Star icon

The Service Department is very friendly and welcoming. They provide lunch and drinks which is really nice.

A

AJ

Jul 17, 2015

Star icon

I have been a customer here for a few years now & have always been treated well. I will continue to do business here & recommend this dealership to my family & friends. Great people & quality work!

G

gavinsal27

Jul 8, 2015

Star icon

Best feeling ever, excellent communication. Like a breathe of fresh customer service like I have never had. Heart wrenching in a good way, ending with a massive bang of kindness, leaving me all choked up and sweating like a rough neck on a bad day.

D

DS

Jul 1, 2015

Star icon

I had a great experience and am the proud owner of a 2016 ILX! Fred Peralta is a fine young man and was a pleasure to work with as he was very thorough and knowledgeable. I was never in the dark about the costs of the purchase. He was very patient in explaining all the features of the automobile. He introduced me to the service manager and to the customer relations person who gave me a call to see if all was well in my buying experience. You should be proud of your personal for representing your organization so well. Sincerely, Del Sanchez.

OT

On the road again

Jun 30, 2015

Star icon

Over the phone and in person the people at Acura of Peoria were pleasant, helpful and very easy to deal with. Everyone made our car buying experience a pleasant one! We would definitely recommend this dealership to our friends.

MC

Mr. Car Enthusiast

Jun 30, 2015

Star icon

I recently purchased a vehicle from Peoria Acura. The sales consultant who helped me, Ms. Sara Frey, is knowledgeable, hard working, and above all - customer oriented. I am a car enthusiast and definitely keep up on what is going on in the business. She respected that along as she added her own valuable counsel. Definitely recommend Ms. Frey. Good Luck!

K

Katie

Jun 30, 2015

Star icon

I came to this dealership on a tight budget and a bad experience at another dealership. From the moment I walked in the door I knew I had picked the right place. Fred greeted me and spent a couple hours with me finding me the right car in my budget. I was introduced to managers and a service advisor for my future needs. He really went above and beyond for me!

S

Silkwood23

Jun 30, 2015

Star icon

My wife and I are no nonsense kind of people; we went to this dealership looking to test drive and hopefully purchase a car within a relatively short amount of time. Aaron was able to suggest a car that had recently been traded in. We actually test drove A lovely Acura TSX, subsequently made an offer on the car, The offer was excepted all the paperwork was filled out and we were driving home within an hour and a half. This was a good experience thank you Erin and Jorge! I do recommend this dealership, no wonder they have won so many awards!

A

Aaron

Jun 29, 2015

Star icon

This dealership is unlike any other. Everyone I dealt with was efficient and friendly. I will service & buy my cars here.

CG

Car gal

Jun 29, 2015

Star icon

I was treated well and the vehicle I wanted was sold to me at a reasonable price. This place really listens to their customers.

AO

Acura of Peoria Customer

Jun 29, 2015

Star icon

The people at Acura of Peoria make you feel welcomed and comfortable. It was a pleasant car buying experience. We will recommend Acura of Peoria to our friends and family.

C

Chris

Jun 28, 2015

Star icon

I had a nice experience working with Arron and the team. For all the purchases in the future I be returning to Acura of Peoria.

M

Mustangsally

Jun 28, 2015

Star icon

We had a wonderful experience buying a new 2016 Acura MDX from Acura of Peoria. Our Client Adviser, Nick Butler was a pleasure to work with. He knew his products, inventory and listened to our needs. So many times when purchasing an item you have to hear what the salesperson wants to say or whatever they think is important. Caleb Watkins gave us a fair trade-in value and price on the new MDX as well. Nick, Eugene Kwon and everyone else was very professional and as long as Acura builds a car that we want we will be going to Acura of Peoria to buy it. Keep up the great work.

C

Chris

Jun 28, 2015

Star icon

I had a nice experience working with Arron and the team. For all the purchases in the future I be returning to Acura of Peoria.

C

Crystal

Jun 26, 2015

Star icon

Their staff is amazing! This is my second time purchasing from Acura of Peoria and both times they made sure my car purchasing experience was great! I recommend this dealership for both new and used vehicles!

GS

Guy Summers

Jun 26, 2015

Star icon

I was in to take a look at the new RDX. Really hadn't thought about even buying one to be honest. I was actually going to buy a Nissan but figured since Acura just launched a new design I would go take a look. Once I drove the vehicle I couldn't help myself. I really felt in control of the vehicle and it was so powerful. I had a no pressure no obligation visit. The sales staff was amazing and so nice to work with. I was then introduced to Lexi the Customer Service Director. She made sure that all my questions had been answered and even followed up with me a few days later to make sure I loved my vehicle. From sales to service it was the best experience.

R

Roger

Jun 26, 2015

Star icon

I recently purchased a new TLX, and this was the best buying experience I have had. Everyone was very helpful and the customer service was outstanding. I highly reccomend Acura of Peoria to anyone looking to purchase a new or used vehicle.

CK

Cherie Kaladeen

Jun 16, 2015

Star icon

I love this dealership. I have bought 3 cars from Fred Peralta and he's awesome. He is very friendly and professional. If you are looking to buy a car from Acura of Peoria, Fred is the guy to work with, he will definitely take care of you.

M

MayurGarg

Jun 14, 2015

Star icon

Overall a wonderful purchase experience. Absolutely no sales pressure.Went in with a thought to buy a car - Walked out with a car.I worked with Sara Frey, She was extremely patient and made me comfortable throughout the process of my recent purchase of Certified 2015 RDX from Acura Peoria dealership.I would recommend sales person 'Sara Frey' (very very friendly to work with) and Acura Peoria as a dealership. They go a extra mile in serving the customers !!

FB

Fred B

Jun 8, 2015

Star icon

We were very happy with our experience purchasing an MDX. Darren and Paul were great to work with and we did not feel any pressure during the buying process. We never felt rushed, pressured or uncomfortable. I would definitely recommend others to give them a try, and we will be a repeat buyer from them for our family's future car needs.

T

Troth46

Jun 8, 2015

Star icon

Johnny was an awesome help the entire time! Never any pressure to buy. He made my experience great and will recommend everyone looking go to him!

E

eroberts26

Jun 5, 2015

Star icon

I was comfortable and able to ask questions as a very beginner car buyer. I would recommend acura of Peoria to any one and will purchase again there some day as well as use their service for my MDX. Thanks Eileen!!

E

eroberts26

Jun 5, 2015

Star icon

Eileen was very friendly professional and helpful in getting me in the right car and set up to go right away. I know I am in the right car and went to the right place. I will recommend friends and family to this dealership. The relationship did not end after the papers were signed and the money given which I like!!!

HA

Happy Acura of Peoria customer

Jun 4, 2015

Star icon

Rey was amazing. He listen to what our family needed and made all the numbers work for us.

AF

Acura Fan

Jun 4, 2015

Star icon

I recently went shopping around for cars with my family and ended up at Acura of Peoria. I was greeted by Rey jacinto who right away was very nice. Rey listened to my wants and needs and showed me vehicles that were comparable. He never once got upset or pushed me into a car. Rey was an amazing sales person I would recommend Rey to all my friends and family. Thank you Rey Jacinto

JM

JACQUELINE MOTT

Jun 3, 2015

Star icon

NICK WORKED SO HARD AND FOR WEEKS TO GET ME IN TO A CAR WHEN ALL OTHER CAR DEALERSHIPS GAVE UP THE OTHER DEALERS WOULD SAY THEY COULD BUT DID NOT PUT THE TIME IN TO GET THE DEAL DONE. BUT NOT NICK ONCE HE WENT TO WORK HE DID NOT GIVE UP UNTIL HE GOT ME IN TO A GREAT CAR AND A GREAT DEAL THANK YOU TO NICK AND ALL THE PEOPLE AT ACURA OF PEORIA FOR DOING WHAT NO ONE ELSE COULD DO!!!

M

maine31

Jun 3, 2015

Star icon

I worked with Charles "Chaz" S. at Acura of Peoria. I went in looking to trade my 2006 TL for an upgraded Certified TL. Our Client Advisor was very knowledgeable about TL's (past and present), not once did he attempt to pressure, hound, and/or hassle me about a buy. To my surprise we came to a happy agreement for me on the trade and purchase of my new TL. Upgraded to a 2013 with sub 30k in miles for under $30k, 100,000 mile/5 year warranty, and $40 oil changes with car wash.

C

ConvertedAccordee

Jun 1, 2015

Star icon

Having been a loyal Honda owner for the past 23 years, it was with trepidation that I decided to look into purchasing a used Acura. I had a great experience with my sales person, Nick, as well as the rest of the Acura of Peoria team. Loving my gently used TSX and will recommend this dealership.

L&

Lou & Lisa

Jun 1, 2015

Star icon

We bought a used BMW Z3 from Sara Frey at Acura of Peoria and had a great experience. Sara was efficient, friendly and managed the process smoothly. I'm not a big fan of the car buying experience but Sara and team pulled together to get us though the process in a timely manner. We will definitely work with Sara and team again on our next purchase.

D

dwb6716

Jun 1, 2015

Star icon

No pressure sales staff willing to take the time and effort to answer any questions with no expectations of having to "make the sale" before you leave. I would recommend this dealership to family and friends. I would highly recommend our sales person, Freddy Peralta.

M

marisapaulawalker

May 31, 2015

Star icon

Overall a pleasant experience, I enjoyed working with Eileen and Eugene and was glad I was able to get the car I wanted. Thank you.

AR

Acura RDX

May 30, 2015

Star icon

My wife and I had been to a few other dealers before we went to Acura of Peoria. After meeting Freddy and testing driving the new RDX we knew we had found our new car and our new dealership. He introduced us to the customer service manager and she gave us her card and offered us something to eat, since it was lunch time. Fred even offered the shirt off his back to me to make the deal but managed to get me a new Acura shirt still in the package. It was a great experience and we couldn't be happier with our car.

A

ASUsundevil

May 30, 2015

Star icon

I have been wanting to buy a car for a few months now and Aaron at Acura of Peoria has been in contact with me regarding specials and the specific vehicle I was look for. He was patient with my time frame and had consistent communication with me. I am happy to say that he found the perfect car for me and my family at the right time. I will refer all my family and friends to Aaron at Acura of Peoria!

C

Customer4ever

May 30, 2015

Star icon

If you are in the market for a vehicle Acura of Peoria is the place to go! I worked with Johnny and he was no pressure and very knowledgeable. I really respected his selling tactics. He found me a great car in my budget and I left there feeling great about my purchase. I am actually looking forward to going back for my first oil change, which is free!

HR

Happy RDX couple

May 30, 2015

Star icon

I am a happy new Acura owner. I could not have been more impressed with the whole process. I was in and out in 3 hours with my new TLX! Everyone I worked with was friendly and helpful. I didn't think that buying a car could actually be a nice experience.

C

Chuck

May 29, 2015

Star icon

I had been really on the edge about what new vehicle I should purchase. I had been looking at BMW and LEXUS. Once I drove the TLX I was SOLD on the SPOT!! The VALUE was amazing! My money was so well spent and I have all the features I wanted for a better price. I will look at ACURA of Peoria again when I am ready for my second car.

JC

John Campos

May 29, 2015

Star icon

I have bought my last 10 cars from Jorge Gomez at acura of peoria.I could'nt imagine buying a car new or used anywhere else nor anyone else.Jorge has became like family to us.

PT

Proud TLX owner

May 29, 2015

Star icon

Never had an easier car buying experience. I went to Acura of Northscottdale and they tried to charge me for extra equipment which they said that I had to have. I then went to Acura of Peoria and they did not make me pay for the extra equipment. The sales Manager Ben Quail was extremly nice and pleasant to deal with. I would recommend visiting Acura of Peoria if you are interested in an Acura.

T

TinaW

May 29, 2015

Star icon

Acura of Peoria really exceeded my expectations. I actually enjoyed my car buying experience! The staff was friendly and helpful and I left in the car that I wanted. I will recommend this dealership to everyone. Thank you for getting me in the car that I wanted for the price I could afford!!

JR

Janice R

May 29, 2015

Star icon

I stopped in with a friend to look only with nothing specific in mind. I was greeted by Fred. Fred really listened to my needs. He found several cars for me to review all fitting my 'likes'. I appreciated his professionalism, courtesy and genuine help. I left that day with a beautifully perfect car! ...and since that day have been so happy with my decision! I highly recommend this dealership ... And Fred! I certainly will be back when I'm ready for my next vehicle and have already recommended to many friends!

A

Amy

May 29, 2015

Star icon

Eileen was great. We just bought our 3rd car from her and will be back. We had an amazing experience.

G

GruntLife

May 29, 2015

Star icon

I have been considering a new vehicle for about 2 months and have read a lot about what Acura has to offer. I stopped by Acura of Peoria and was met by Philip Watkins one of the Sales Professionals. He is extremely knowledgeable with all the Acura models and was very happy to answer any question I could throw at him. We found the perfect car for an awesome price and He gave me a great value for my trade as well!! I strongly recommend both Acura of Peoria and Philip when considering your next vehicle!

J

Jamie

May 29, 2015

Star icon

It's been 7 years since I purchased a new car and I was dreading the whole experience going into it. I was so pleasantly surprised at how simple and exciting Nick made my experience. He was extremely knowledgable and helpful in so many ways. Thank you so much Acura and thank you most of all for your help Nick. I will definitely be referring you to all my friends and family.

J

JessicaAlexis

May 29, 2015

Star icon

Just purchased a 2010 Advance MDX from Alex Gonzalez and it was the best deal in the valley. There was no pressure, he listened to what my needs and wants were. Definitely recommend Acura of Peoria for your next vehicle.

J

Jon

May 29, 2015

Star icon

I purchased a car from Eileen in March. I'm very happy with my purchase and the customer service I recieved. The whole transaction was smooth and all my concerns were addressed, I had been looking for a vehicle for quite some time from multiple dealerships around the valley and Eileen at Peoria Acura gave me the best customer service and that was truly appreciated. I would highly recommend asking for her when you visit Acura of Peoria.

J

JCmag

May 29, 2015

Star icon

I stopped by to look at the new ILX since I have been driving the 2013 for a couple years now. Jessica made it very easy to get the newer vehicle without making me feel pressured. Thank you for a great experience!

J

Jonnyoscarpug

May 29, 2015

Star icon

I am super happy with my experince with Jonny. He had worked with me over the phone for a couple of days and told me it was worth my time coming in. It was he had a car waiting for me all opened up up when I pulled up and the terms were unbeatable for this lease. Tempe of Acura quoted me about 800 dollars for the same lease Johnny got it for 540 what a differnce. I would come here again it's worth the drive from Mesa!!!!!

CP

claudiahighlander purchase

May 29, 2015

Star icon

Nick made us feel comfortable about buying a car the first moment we met him. I would recommend him to anyone looking to buy a car.

RR

RUTH ROBERTS

May 28, 2015

Star icon

WE HAD THE MOST WONDERFUL EXPERIENCE AT ACURA OF PEORIA. EILEEN WAS WONDERFUL. IT WAS UNLIKE ANY OTHER CAR BUYING EXPERIENCE. WE WERE TREATED LIKE FAMILY AND WHEN WE WERE PICKING OUT THE VEHICLE EILEEN WAS VERY KNOWLEDGEABLE AND TREATED US IN A VERY RELAXED MANNER. WE WILL DEFINITELY REFER OUT FRIENDS AND FAMILY TO EILEEN AND ACURA OF PEORIA

T

TBCHANCE2

May 28, 2015

Star icon

Eileen made the car buying experience a pleasure. Not pushy and kept my needs in sight. Not in the rear view mirror.

M

MonicaG

May 28, 2015

Star icon

We have purchased 4 cars from Acura of Peoria and we always have a great buying experience. Not only do they have the best selection of cars but they always make sure we are 100% happy.

JC

Jose Cuca

May 28, 2015

Star icon

Bought a used car at Acura Of Peoria and everyone was awesome. Rey understood exactly what my family and I needed. They also found great financing for me too. I will recommend Rey to all my friends and family. I will definitely be buying all my cars from Rey.

S

samantha65

May 28, 2015

Star icon

I was very satisfied with the service that I received for my stereo it was not working right and they fixed it gave me a loaner with no questions asked thank you for your services

E

esquiviasILX

May 23, 2015

Star icon

Upon arriving at Acura of Peoria to purchase my new 2016 ILX, I was treated with genuine respect and Philip Watkins (sales) made us feel comfortable throughout the car buying experience. Being a first time buyer, and a fairly young buyer, Philip showed genuine interest in helping meet my needs and demands. Philip showed great knowledge and was courteous throughout. Back in finance, Eugene Kwon provided me with efficient paper work filling while helping me secure an extended warranty that fit my driving style. He was also very informative and respectful. Overall, the team over at Acura of Peoria made my first car buying experience a great and exciting one! Anyone interested in buying a new Acura should head over to Acura of Peoria.

F

Fly

May 16, 2015

Star icon

Mike King of Bell Rd Peoria Az has always been professional and courteous without making the customer feel awkward when asking questions. I have made requests and asked questions that have simple answers. He always did his best to make sure I was content with the the value of service and explained each service provided for the last 7 years. I have returned to Acura Peoria even after my Acura's warranty expired and decide it is safer to do so over the other service shops.The Refreshment Area is always pleasant surprise to get a drink in this hot town'SincerelySteven J

B

bms

May 15, 2015

Star icon

My 2008 Acura MDX was in great condition for having 80.000 miles and I just turned over 178,000 miles after 4 years and have had zero problems. The tires and brakes both lasted 80,000 miles. and all I have done is have the timing belt and oil pump changed as recommended. Fred did everything I asked and gave us excellent service during and after the sale. Brian Saylor

L

LMilus

May 14, 2015

Star icon

It was a pleasure working with Eileen at Acura of Peoria. I had visited another dealership and experienced the usual prototypical shyster salesman. When Eileen walked out, her demeanor was so relaxed and friendly that I did not realize she was a sales person! (This dealer doesn't have lot guys sitting outside waiting to pounce on any fresh meat that drives into the lot, so when a relaxed FEMALE came out to greet me, I didn't realize she was a salesperson!) Eileen's professionalism and relaxed demeanor continued from the first hello until I signed on the dotted line. I drove 40 miles to the dealership because of a specific car I saw online; however, I purchased from Acura of Peoria because of Eileen. For that alone I would give this dealership five stars. Other dealerships should get a clue and follow in Acura of Peoria's footsteps by creating a professional environment, AND hiring professional WOMEN like Eileen. Thanks Eileen for listening, being low-key, professional and making the car buying experience more pleasurable than visiting the dentist. (And we negotiated a decent price as well.)

J

Judytoody

May 8, 2015

Star icon

We have used Acura of Peoria to service our 06TL, so when we decided to trade it in, we went there first. We never went anywhere else. Everyone helping us during the entire process was professional, and very friendly. Overall, it was the best experience in buying a car that we have ever had. We recommend visiting their showroom if you are looking for a positive experience, and knowledgable personnel - and the car is fantastic!!!

M

Mel

May 8, 2015

Star icon

From the first time going to the showroom, to the final step in buying the car, our experience was one of the best in our history of buying cars. Everyone was friendly, and knowledgable.

B

beltranjr

May 6, 2015

Star icon

I live in El Paso Texas and had a bad experience with FOX ACURA, so decided to shop around for a good deal no the purchase of a 2016 MDX. Called Tucson, Scottsdale and Acura of Peoria. I was directed to Chaz Spielvogel, he was on the ball since the start of the call. I told him straight up that there would be no negotiation, gave him a number and he made it happen. I got on a plane the next day and Chaz picked me up at the airport. Everybody at the dealership was polite and went out of their way to provide excellent customer service. Paperwork was ready, we did have a few hiccups during with some differences in registration requirements in Arizona and Texas, but Brian Peters stepped in to address the problem and really went out of his way to resolve it. Bottom line he did what was needed to assure that I was happy with the deal. I was planing to drive back to El Paso around 10:00 am but it took about three hours for us to straighten everything up, I do have to say that part of the delay was that Brian was in contact with Acura Financial to make sure that all everything was in order so I did not mind waiting. We finally had all the paperwork signed and Lexie Cremieux walked up to me and made sure that I was 100% satisfied with the service and gave me a $50.00 gas card as a thank you for the delay. I ended up hitting the road about 2:00 pm arriving in El Paso around 9:00 pm to surprise my wife with her 2016 MDX for our 7th anniversary. The flight to Peoria and the 500 mile drive was more than worth it, got a car with $3,000 more in equipment, lower down and monthly payment than FOX ACURA in El Paso. The only thing that would have been good was if they had paid my $250 dollar plane ticket something that Cadillac of Albuquerque did 3 years earlier when I leased a 2012 SRX, maybe they will get back to me with a check for the ticket, making it a no brainer for all the referrals I am sending over to make the trip. Sad that FOX ACURA of El Paso thinks it can take advantage of customers because they are the only ACURA dealership, I will make sure to tell all my friends to consider saving $5,000 for a short trip to Phoenix. Thank you Chaz, Brian and Lexie you are proof that not all Car Salespeople are shady and that you understand what customer service should be. I am 98% happy with the process, take care of my plane ticket and you will get the 100% that you deserve.

N

NothinglikeanAcura

Apr 30, 2015

Star icon

If you want to buy a car from a dealership that does everything right, then Acura of Peoria is the place to go.Acura of Peoria did everything they could to get me the best deal they could, the people there were amazing and the vehicles were out of this world. Even though the vehicles looked out of this world, after the lot attendants got a hold of it, it looked out of this universe. There was not a single thing I could find wrong with the car, it was cleaned perfectly and it was shiny. I have been driving my beautiful car for a little bit now and I have never loved a car as much as I do this one. The Acura product gets amazing gas mileage, has a great design, lots of power, lots of control, and it makes every other brand look like garbage. Why buy a Lexus, when you can buy a car that is three times better and is cheaper. You just can't beat an Acura. I will never ever buy a different brand for the rest of my life, because Acura is the only brand I will ever want. Thank you Acura for being the best.

1

1BIGNALGA

Apr 29, 2015

Star icon

Absolutely HATE going to dealerships! But after my first buying experience with Acura of Peoria I couple of years ago for my wife's car, I did not hesitate to return for a car for my daughter and look forward to going in in the near future for a car for myself. The staff is not pushy and everyone knows their stuff. I especially loved the fact that I was never recalled to fill out "missed paperwork" as the other dealerships often do. Jorge was Very Knowledgeable and Arts Expertise made the choosing the right vehicle a choice not an option. These are the cars I want to drive not the cars we have to drive.

P

phx208

Apr 29, 2015

Star icon

I came down there to get a used vehicle. The team there made it really simple and made my buying experience so easy that we went ahead and purchesed 2 new vehicles. I cannot say enough about everyone onr there.

M

moondog

Apr 23, 2015

Star icon

A top notch experience, in fact the best I have ever had with buying a new car. We had been quoted a price prior to coming into the dealership and were worried that it might not be honored. However, not only was it honored, there was no pressure to add anything additional to the car. The integrity and service were exceptional. I would highly recommend.

BI

Bob Imlay

Apr 20, 2015

Star icon

I stopped in to look at a car on the front line. Aaron Seabaugh showed me the car and in doing so showed me a professionalism I have not seen in a dealership in a very long time. Courteous, friendly, knowledgable, and NOT pushy. As it happens, I did buy the car, and am completely happy with the agreed upon deal and the service offered. If you'd like a good honest deal and a friendly face to deal with, then I'd suggest you ask for Aaron Seabaugh.

T

tucsonlady

Apr 20, 2015

Star icon

Alex Gonzales was my sale associate and he was wonderful. He made entire process so easy and seamless. I was so pleased with his follow up and easy way that I decided to drive to Phx from Tucson to buy my RDX. I love the car. Eugene was also so easy and very helpful. I highly recommend this dealership and Alex, Eugene. I am so happy with my RDX, wish I had bought one sooner! Martha

B

Bob_I

Apr 20, 2015

Star icon

I stopped in to look at a car on the front line.Aaron Seabaugh showed me the car and in doing so showed me a professionalism I have not seen in a dealership in a very long time.Courteous, friendly, knowledgable, and NOT pushy.As it happens, I did buy the car, and am completely happy with the agreed upon deal and the service offered.If you'd like a good honest deal and a friendly face to deal with, then I'd suggest you ask for Aaron Seabaugh.

JW

Jim Whitlock

Apr 17, 2015

Star icon

I have bought 4 cars from this Dealership and with the same Sales Manager. I keep returning because of their integrity, honesty and courtesy. They make buyig a new car as easy as possible. I fully intend to keep coming back to this Dealership in the furture. They are trustworthy and that makes a very big difference with who I do business with.

AS

Acura surprise smile

Apr 17, 2015

Star icon

Upon entering the dealership we were greeted positively and Chaz was very helpful answering my husbands questions. We really weren't planning on getting a car that night but they made the deal impossible to pass on. It brought me to tears. I never experienced such remarkable customer service and genuine desire to make us happy.

SM

Srdjan Matovic

Apr 17, 2015

Star icon

I come to dealership to collect information about new Acura TLX with idea about my financial plan. I end up leaving dealership with the brand new car because they made the deal where I cannot say no!!!Excellent people and very friendly. Based on my experience, I would highly recommend buying a car from Acura of Peoria.

LV

Luis vera

Apr 16, 2015

Star icon

Ray Jacinto was very professional and excellent on every area of his expertise made me very happy and confortable will recommend him and the dealer every time.

AG

AZ Glass Blower

Apr 15, 2015

Star icon

I contacted the dealer through their on-line portal and found the car I was looking for. I sent a message asking to be contacted and shortly received a call from Fred Peralta. He was very pleasant and we talked about a price for the car and finally got to one that worked for both of us. I later decided to see about trading my Lexus RX350 in and worked with Paul Brown to get that worked out. I drove to the dealership from Tucson today and purchased the car. When I got there I met Fred and he got the paperwork started, took me to see my new car and I showed him my trade in. While the finance department was putting all the paperwork together, Fred gave me a guided tour of my new car, and there was a lot to learn. He knew how everything functioned and did a good job of explaining it, even when I had trouble understanding, he was very patient while. Everyone I dealt with was very professional and a pleasure to work with. Based on my experience, I would highly recommend buying a car from Acura of Peoria.

A

amanda151

Apr 11, 2015

Star icon

Great experience with Eileen! Our car is absolutely fantastic and we really enjoyed our experience here at Acura of Peoria. I can say that this is a great place to buy a car.

M

Margaret

Apr 10, 2015

Star icon

Just purchased an Acura TL from this dealership and can't say enough good things about the experience. I usually despise the entire car buying process, but Caleb made this experience so easy! He was incredibly knowledgable about all things Acura, personable and showed genuine interest in helping me make a smart decision. Never once did I feel forced into making a purchase. When I decided to buy, the negotiation and financing process, which usually seems to take hours, was quick and painless. I left feeling like I got a great deal on an awesome car. Thanks so much!

J

Jhj2457

Apr 6, 2015

Star icon

Recently traded my car in for a new vehicle at Acura of Peoria. I worked with Charles "Chaz" Spielvogel throughout the process of my purchase. He and I had been talking for several weeks about the style, type, and price of car I was looking for. He was diligent in the follow up and finally found exactly what I was looking for and called me immediately to inform me. The buying experience with him from that point continued to get better with a level of professionalism and service that is not common these days. I also worked directly with the sales manager Paul and the GM Brijen who were equally courteous and professional. I left the dealership feeling excited and relieved about my purchase and absolutely love the vehicle I purchased. I will definately be back to work with Chaz, Paul, Brijen and will reccamend anyone I know to do the same... Thx again guys..

CM

C M

Apr 2, 2015

Star icon

Acura Peoria was a wonderful place to buy my new car. Paul, Ray, Caleb and Eugene were great at explaining everything and making sure I was taken care of! I highly recommend this place!!

DO

Dave O.

Apr 2, 2015

Star icon

Purchased a car I found on-line and had shipped halfway across the country. The process could not have gone better. Great people to work with, made the buying process very easy. I would highly recommend them.

N

Neocon

Apr 1, 2015

Star icon

Fred was awesome and helped us find what we wanted2015 TLX and MDXWe will come again simply because of the service!Thanks for al your help and great customer service

T

Tiffany

Mar 29, 2015

Star icon

I've never met an unpleasant person at this dealership. I purchased a car from Jorge the first time around; he connected with me very well and it was a very pleasant experience. Several months later I totaled that car. As soon as the dealership found out Matt, my service advisor whom I'd only met twice, called me to check on my wellbeing and urged me to head to the doctor to ensure I wasn't internally injured. Next the Ben (whom I never met), the general sales manager called to check on me. By this time we knew the car was going to be a total loss and he offered to put $1500 towards any lease or purchase to help me out. I stopped in that evening to check out the new inventory and met Fred. I told them that I was working on a deal with another dealership and they were eager and aggressive to beat whatever they offered. I visited the other dealership to test drive the car to ensure I didn't feel any remorse. What I felt while at the other dealership was nothing that I would've ever expected. I didn't feel the warm, cozy, genuine feeling that I had at Acura. The people were rude and condescending towards me. While sitting there running numbers with the other dealership I knew that this wasn't right. I wanted to come for service on my vehicle and feel welcomed! Be greeted by first name and asked how my dog was doing. I knew that wasn't going to happen at the other dealership. They weren't even polite when I was trying to give them business, for Pete's sake. I eagerly left the other dealership and texted Fred, who had reached out to me earlier that day providing a rate lower than what I initially asked for. Fred promptly responded to me, telling me my car was in the back waiting for me. When I walked in to Acura again, I knew I was in the right place. Greeted by name from the General Sales Manager and quickly meeting with Fred who constantly kept a smile on my face. We got all of the papers signed and Fred even helped me out in returning the rental car 20 minutes away. These guys will have a customer for life, with all of the great customer service and attention that I receive there. Greatest car buying experience out of any dealership that I've ever visited!

R

rmp76

Mar 28, 2015

Star icon

Went to the Peoria Acura Dealership several times while trying to narrow down our choice of vehicle. Worked with Freddy Peralta each time - he was professional, very friendly, patient, and quite knowledgeable. It was a pleasure doing business with him and everyone we met at the dealership.We are very happy with our 2015 RDX and our overall buying experience at Acura of Peoria.

NB

Nicole B

Mar 28, 2015

Star icon

This is our second experience working with Sara. We loved working with her so much with our RDX that when we were ready to upsize our vehicle to an MDX we asked specifically to work with Sara. Besides her great customer service skills, she is honest and does everything she can to make the deal happen. I have a 5 year old child and pregnant so sitting in the dealership for hours is not ideal. She really worked for us and all we had to do is come in and sign. I like her hassle free style and it really sets a precedence for how dealerships should sell cars. Thank you Sara! We love our new ride!

B

blesh

Mar 27, 2015

Star icon

Rey was awesome through our sales process on our new 2015 Acura MDX. He was professional and helpful. We got a great deal and hassle free as he promise.

B

blesh1

Mar 27, 2015

Star icon

Rey was awesome to work with and got us a great deal on our 2015 Acura MDX. My wife and I our happy with service and experience at Acura of Peoria.

S

solanob

Mar 26, 2015

Star icon

Great experience!! Everyone was very friendly and helpful. Alex & team went out of their way to make sure we were able to purchase the car we wanted. The even provided us a loaner vehicle while we waited for our car to be shipped to them. Would gladly recommend them to any of our friends or neighbors.

E

Eglin

Mar 25, 2015

Star icon

Great experience!! Everyone was very friendly and helpful. Went out of their way to make us feel at home. Not pushy in any way and answered all our questions. Alex was very knowledgeable about the car we were buying and told us how it compared to others on the market. We left there in our new car feeling like we had indeed spent a pleasant afternoon at a car dealership which has never been our experience in the past. Will gladly recommend to our friends and neighbors.

T

tacoors

Mar 23, 2015

Star icon

I want to thank Chaz for making this the easiest car buying experience. I've been to a lot of places and he made it very simple. Wasn't overbearing or pushy and for once had fun buying a car. The dealership is also amazing. They are quick and explain everything you need to know. I would recommend to anyone buying a new car to go to Acura of Peoria.

N

nicole

Mar 19, 2015

Star icon

Rey Jacinto was a excellent sales person. He was very knowledgeable about his products.Rey listened to my wants and needs and showed me vehicles that meet my criteria. Rey was very attentive and kind. Thank you Mr. Jacinto

R

reggie

Mar 17, 2015

Star icon

Rey was a great sales person. He listened to what I wanted in a car and helped me find a car that best suited my needs. He was very knowledgeable and very familiar with his products.

P

palmahajan

Mar 17, 2015

Star icon

I bought my Acura TL from Acura of Peoria at an excellent price. At that time I dealt with Ben Quail. After 5 years, I needed a copy of bill of sale for exporting car to Canada (lost original). I contacted Brian Peters and requested him for a copy. He understood the urgency of matter and e-mailed a copy within two hours. He was very professional and friendly throughout our interaction. I strongly recommend the car brand, the dealership and its employee.

R

reggie

Mar 17, 2015

Star icon

Rey was a great sales person. He listened to what I wanted in a car and helped me find a car that best suited my needs. He was very knowledgeable and very familiar with his products.

JA

Josue and llely

Mar 16, 2015

Star icon

My husband and i had a great experience at acuraofpeoria, they were very professional and very friendly; ray Jacinto and ray Garcia answer all the questions we had that contribute of our decision of purchasing a car. We liked that they were very courteous and very patience to us. We definitely recommend this dealership, especially with ray Jacinto and ray Garcia.

R

rmp122

Mar 15, 2015

Star icon

We are repeat buyers at Acura of Peoria, and we won't shop anywhere else. The whole dealership works together as a team, and there's a friendly family atmosphere. Dealer management, Sales, Finance, and Service team are the best in the business. Way to go and keep up the great work. Thank you as always!

R

rmp122

Mar 15, 2015

Star icon

We are repeat buyers at Acura of Peoria, and we won't shop anywhere else. The whole dealership works together as a team, and there's a friendly family atmosphere. Dealer management, Sales, Finance, and Service team are the best in the business. Way to go and keep up the great work. Thank you as always!

S

sridhar

Mar 9, 2015

Star icon

Excellent experience. They are the good in terms of price service and quality of work and it was truly the best buying experience ever for me. I am happy with the deal I got.

TH

Tim Hoekstra

Mar 8, 2015

Star icon

Aaron Seabaugh was very helpful and very informative. Best car buying experience I've had!

G

GAUlloa

Mar 8, 2015

Star icon

Wow!!!! I do not have enough words to describe this auto purchasing experience, I felt like the most important customer they have ever had, treated with respect and paying attention very closely to my needs, likeness, dislikeness, budget limitations. Excellent experience. I had been in different dealerships in a lot of occasions and I was never treated this way anywhere else. The sales person, Aaron Seabaugh, very professional, sharp apperience, and a lot of knowaledge in this business.

DL

Dragan Lekic

Mar 6, 2015

Star icon

My experience with "guys" at ACURA OF PEORIA?I can do that in one word: THEY ARE THE BEST!JORGE GOMEZ is "OLIMPIC WINER" for car sale...

C

Cidney

Mar 5, 2015

Star icon

Went in to trade in my Husbands gas guzzler Toyota Tundra and got an excellent Nissan Altima sold by Rey Jacinto. He knew his knowledge and was very experienced! I would totally recommend Acura of Peoria!

S

SOrt1111

Mar 3, 2015

Star icon

This past weekend I leased a 2015 from Acura of Peoria, first of all it is an amazing car and I couldn't be happier. It really is a "Thrill" to drive! The entire experience was great, I am super happy with the deal they gave me and everyone was great! Brijen Dave was terrific to work with and so was my salesperson Alex. If you are in the market for a luxury vehicle you need to put Acura on your list and you need to shop at Acura of Peoria!

S

SOrt1111

Mar 2, 2015

Star icon

This past weekend I leased a 2015 Acura TLX from Acura of Peoria, and it was truly the best buying experience ever for me. I am happy with the deal I got, and I absolutely LOVE this amazing car. Everyone was friendly and helpful and treated me like a VIP, Brijen Dave the GM was absolutely wonderful Alex my salesperson was extremely knowledgeable an helpful! I would recommend this dealership to anyone!

CB

Chris Borges

Feb 27, 2015

Star icon

Went in looking for a bigger car for the family, and I got exactly that. Thank you.

C

cborges83

Feb 27, 2015

Star icon

Went in, advised them what I was looking for, they showed me what they had and made the transaction very easy. Me and my family thank you. Rey, Eugene and Brian were great to work with.

N

ness6600

Feb 27, 2015

Star icon

Reynaldo Jacinto was fantastic and treated me like family. He was honest and made me feel like the dealership was loyal to their customer. Makes me want to buy from thia dealership again.

K

ktafoya1

Feb 25, 2015

Star icon

Philip Watkins & the staff at Acura of Peoria quite frankly were exceptional. He is an excellent salesman who is an absolute asset to their company. He was very friendly & informative always placing our needs & concerns to the forefront. He worked vigorously & diligently with the financing department to secure my girlfriend the best possible terms, Eugene Kwon was a tremendous help & was very kind. We like many others have been to various car dealerships in the past & this was by far the best experience we have ever had at one. I would recommend this dealership to anyone out there who is looking to buy a new or used car.

K

ktafoya1

Feb 24, 2015

Star icon

Philip Watkins & the staff at Acura of Peoria quite frankly were exceptional. He is an excellent salesman who is an absolute asset to their company. He was very friendly & informative always placing our needs & concerns to the forefront. He worked vigorously & diligently with the financing department to secure my girlfriend the best possible terms, Eugene Kwon was a tremendous help & was very kind. We like many others have been to various car dealerships in the past & this was by far the best experience we have ever had at one. I would recommend this dealership to anyone out there who is looking to buy a new or used car.

L

LKlein

Feb 22, 2015

Star icon

Fred Peralta was a gem to work with from the initial phone call to the final signature. The vehicle was exactly as described on-line and Fred offered additional clarification before I entered the dealership. Fred also thoroughly explained the features and benefits of the vehicle. During the signing process I worked with Rey Jacinto who worked his magic and further solidified a great deal on my new Acura. Throughout the entire process I was treated graciously and would return to purchase another car from Fred and Acura of Peoria in the future.

A

Aiisylynn

Feb 18, 2015

Star icon

Eileen Roberts was a great help. I had very specific requirements while shopping for my new vehicle. She was able to help me find an excellent car that fit my needs and still fit within my budget.

C

Cidney

Feb 17, 2015

Star icon

You could definitely tell Rey knew his cars and deals when you first start talking with him about what you want. He asked the right questions first. What our budget was and what kind of car we had in mind. My husband needed a fuel efficient car because he drove about a total of 44 miles a day for work. We weren't looking for a brand new car but Rey showed us some great used cars that are in great condition and in our budget. He knew exactly what he wanted to show us and is very knowledgeable about all the cars. We ended up getting my husband a 2013 Nissan Altima SL. The car only had 16,000 miles and the gas mileage with this kind of car is what we were looking for! Rey showed us other cars but they were out of our budget but he knew not to force us into anything we couldn't afford. I recommend Rey Jacinto to help you find what you need if you need a new car or looking for a used car.

JC

Jason C.

Feb 13, 2015

Star icon

So I've never bought a car from a dealership before because I had always heard the horror stories about the dreaded car dealer and how they force you to buy what you don't want and they stick it to you on the price. Well about a year ago I was in the market for a new car and I had friend who referred me to Aaron Seabaugh. I reluctantly went in to meet with him and was pleasantly surprised by how easy going he was. He wasn't pushy but definitely knew his products. Although I was impressed, I did not walk out the door that day with a car. I know this is a sin in the car dealership industry but I am someone who likes to take my time in everything I do. Anyways, Aaron and I continued to talk and soon he found a car that I fell in love with that was right in my price range. Over a year later I am still in love with the car that I chose and not once have I had buyer's remorse. Aaron was so friendly and courteous that I actually drive an hour from my house to get my car serviced at his dealership just because I want to see him. He is honest and genuine and I would recommend him to anyone and everyone. And that's saying a lot coming from me because I'm very critical of everything and do not recommend anything to anyone unless I am absolutely amazed by a good or service. Aaron is a breath of fresh air and I could only wish to interact with someone like him on an everyday basis at all the other establishment I visit.

B

Brosen

Jan 31, 2015

Star icon

Was looking for a used MDX Lisa kept in touch with us until she found the wright vehicle for us and followed up after the sale I will recommend Lisa to any one looking for a vehicle new or used.

C

claireotto

Jan 31, 2015

Star icon

Go see Lisa Garcia! She's the best! She made sure I got a car that I wanted , and it's perfect for my little family. You won't be disappointed!

A

AZGESJ

Jan 27, 2015

Star icon

We had a great experience buying from Acura of Peoria. Everything was presented very clearly, no pressure sales. We compared the TLX to the Lincoln MKZ and the Hundai Genesis and we preferred the TLX but we really prefered the dealership and working with Alex.

M

Mat

Jan 26, 2015

Star icon

It took me only around 2,5 hours to purchase my dream MDX 2015 from the moment I have walked in to the Acura of Peoria dealership to the time when I drove my brand new MDX off the lot. I have been greeted very nicely by Freddy Peralta and he was extremely helpful, nice, professional, knowledgeable, detail-oriented but also quick and precise. Exactly just what I needed as I came prepared and knew what I wanted. I would like to strongly recommend Freddy to you if you need anything at Acura of Peoria.

J

Jay

Jan 26, 2015

Star icon

We drove three hours to try and get the car my wife wanted. Our first stop was Larry H Miller Chrysler Jeep. We thought we were going to get our car from them but, little did we know. Their management, ran our credit for a car they were just finishing up selling to another couple. This put the wife and I in a pretty bad mood. We decided to go look at a similar car at Acura of Peoria. Rey Jacinto was beyond professional. Not only was he interested in helping us, he was interested in helping us get a good deal. He was very knowledgeable about the car and the previous owners. The best part is he didn't try to BS us. He helped us get the car at the price we wanted. Eugene Kwon dealt with our finance paper work and also showed us some great options for warranties. Our overall experience here was excellent! I would recommend anyone to make there next purchase here! Thank You Acura of Peoria Team!!

H

hlivengood

Jan 25, 2015

Star icon

The staff at Acura of Peoria is knowledgeable, friendly, and very helpful. From the moment we arrived we were greeted and treated with excellent service. Freddy Peralta did an amazing job of getting my husband and myself into the vehicles we wanted within our price range. My husband and I do not have the best credit and were upside down on our car loan so we were expecting that we would have to sacrifice either our budget or settle for a car that was less than what we were hoping for; however, Freddy was able to get us into a our dream car and while keeping our tight budget in mind. Ray in financing was also very helpful and walked us through the details of our contract step-by-step. I would not hesitate to recommend this dealership to any of my friends and family.

C

carbonari1

Jan 24, 2015

Star icon

I have known Rey for awhile. He sold me a Honda Civic in the past, so I am returning customer of Reys. I today I bought a 2012 dodge grand caravan. He is the best. I will send my friends and family or whoever is a looking for a car to him. thanx again Rey

J

JovitaD96

Jan 24, 2015

Star icon

Freddy P. took real good care of us and we really appreciated his willingness to go above and beyond to ensure we got the perfect car for our family. The overall process did not take ALL day, we were in and out in no time!!! We also met our service rep Vince and look forward to working with him in the future.

J

Jerry

Jan 22, 2015

Star icon

I have in the past owned Aura's and wanted a reputable Acura dealership that I have been used to back in Pennsylvania. Fred and Brian were awesome in getting me into the Acura TL here in Arizona, they were both knowledgeable and professional.

E

ev67

Jan 22, 2015

Star icon

I went in to look for a car and happened to find one that fit my wants and needs. Fred made the whole process a simple and easy car buying experience. The best car buying experience ever! Ask for Fred Peralta when you are searching for your next vehicle. I plan to continue my relationship with Acura of Peoria and Fred.

M

mdomo7475

Jan 22, 2015

Star icon

My family was thrilled to find the perfect gently used Acura TSX wagon. Fred and the team made the buying process smooth and we happened to come in on the night Santa was at the Dealership. We appreciate everyone's help finding our dream car.

D

dorciek2010

Jan 21, 2015

Star icon

Fred helped us out so much not only by getting us in a car but informing us. Being that we were a first time car buyer, he took the time to make sure we knew EVERYTHING that came with buying a car unlike all the other dealerships we went to that day. Thank you !

L

lsamely

Jan 21, 2015

Star icon

Thank you so much Jorge. You are an outstanding salesman and my favorite. You are concerned about the customer's needs and always go out of the way to make a deal that makes both the dealer and the customer happy.I especially appreciate your kindness, thoughtfulness and attention to detail. I am your customer forever.Fondly,Laura SamelyP.S. I did NOT visit any other dealer.

C

Cliff

Jan 20, 2015

Star icon

We were highly satisfied with your salesman Arron, finance, Eugene, service, Vince and Lexie in customer relations. Our experience with ACURA of Peoria was excellent. Thanks.

E

Eddleman

Jan 20, 2015

Star icon

We were very surprised at the experience we had with ACURA of Peoria. Everyone treated us like they were happy to meet us and we got a great deal on our RDX. Our salesman Aaron, credit man, Eugene , serviceman, Vince and customer relations, Lexie were so excited for us. We trade cars every 2 to 3 years and were more than satisfied with the service we received at Acura of Peoria.

P

pazawhay

Jan 19, 2015

Star icon

Rey is awesome assisting my needs, make me feel so welcome, even share my personal life, that welcome I felt..eugene give me some tips how to build my credit... but anyways... acura of peoria is awesome, I got a low credit but they make it work it out , I got approved to what car I want... is awesome to drive home the car that you really want, not like others that they will sell you different one if your credit didnt meet the range... awesome, awesome , awesome... Love being part of acura of peoria family...will definitely recommend them...See you guys next year ...

R

RANDY

Jan 19, 2015

Star icon

if any body out there wants to buy a vehicle ACURA of PEORIA is the best place to goI live in SCOTTSDALE and 2 miles from an ACURA dealer and these guys treated me the besthonest ,friendly and very easy to deal withit was worth the 25 minute drive

AG

Alex G

Jan 16, 2015

Star icon

This is the third car I've purchased from Acura of Peoria. It's such a smooth, easy experience! Sara Frey is the reason I keep going back. Having someone I know and trust has been a big win for me. Her honesty and integrity through the process creates such a memorable experience!

AG

Alex G

Jan 16, 2015

Star icon

There's no better car buying experience out there! Acura of Peoria offers the best quality of service, making the car buying process smooth and exciting! I've purchased multiple cars from this dealership, and there's no one else I would trust! Sara Frey is the best in the business! She works with honesty and integrity, treating her clients with fairness and respect! She had a genuine desire to find the right car for me!! I'm so thankful for the convenience and customer service delivered by Acura of Peoria!

K

kkassman

Jan 9, 2015

Star icon

All thanks to Fred Peralta, I could not have asked for a better experience! His knowledge and helpfulness made the process so easy! I love my new Acura ILX!

J

Jane

Jan 9, 2015

Star icon

From the moment we drove in and met Crandall it was a great experience. We didn't get overwhelmed, over approached or intimidated in any way. It took a few days to come to a good deal on our car but everyone made the entire experience a positive one. Crandall, Paul, Darren and Brian are all assets to your dealership. We will be back and will recommend our family and friends to your team. They were all amazing and they do a great job!

F

fouroffrd

Jan 8, 2015

Star icon

I was having my vehicle serviced at this dealership and the service I received from them was the most outstanding service I have had from a dealership. they provided me with a loaner vehicle while my vehicle was being repaired at no charge. the vehicle was repaired on the first time and the service department went over and beyond what they needed to do to accommodate my needs. when I went to pick up my vehicle they had a used vehicle that I had been looking for for my son and spoke with the sales manager Patrick and he took great care of me and I ended up buying the vehicle right there. this was the easiest car buying experience I have ever had when purchasing a used vehicle. My hats off to this dealership. Patrick as the Sales manager and Gary as the service manager you guys run a great team. After my purchase I was contacted by Lexie to make sure I was satisfied and I let her know how wonderful everyone was and how great it was that she cared and wanted to make sure I was completely happy with my experience. I will definitely send my friends to your dealership and I will most certainly be back. thank you guys for all you have done!!

C

CarinaK

Jan 8, 2015

Star icon

Purchased my beautiful Acura TSX from Acura of Peoria in 2013. Each time I deal with this dealership I have been extremely happy!! Took my car in for regular service this past week and another great experience. Oil change, regular maintenance and car wash. DONE! Very quickly too. Dealership staff is always so friendly and helpful.....everyone wanted to make me feel welcome and comfortable. Very nice waiting lounge...they even gave me lunch! Wow! Will continue this to all my family and friends. Thanks Lexie, Gary and everyone at Acura of Peoria!

L

lw777pilot

Jan 2, 2015

Star icon

Rule number 1 - no business will sell their inventory at a loss.Most except one met my expectation. Sales team was ok to deal with. They did their job as expected according to how they are trained. (Ben, Paul, Lisa) Hats off - good job in making the sale possible. Ben and Paul were experts in what they do. Also good job to Eugene in finance and Vince in service (Vince tried his best to get it right again - issues with the vehicle) Only person which I spoke on the phone which did not project a professional image was Lexie - boundary of being rude - sad to say the head of customer relations director was the one who can bring the whole team down. I had a simple request which she refuses to answer over the phone. She did not take into account that some people had to drive a distance to get to your lot, so it made sense to me to get it straighten out over the phone. In summary - it is CLEAR - SHE DID NOT CARE. For this, I would down-grade my overall experience from ok to being marginal.Ben, Paul, Lisa, Eugene, Vince - good jobOne more thing - before I close the sale with Lisa - I told her to buff the head lights since there were oxidation. She said, she will have people take care of it before driving off the lot. This did not happen. I pay attention to detail. This is part of customer service. Please dont promise something which you are not willing to do.If you dont do your research before going to any dealership - they will make a killing (not their fault but yours) This place is no different. The sales team was pleasant to deal with but will still try to get the most out of you (this is expected - its their job - its fair game upto this point) Update: (01/08/15)The night I took the car out of the lot to bring home - while exiting the freeway I noticed a thumping feeling on the brakes (this is a symptom of rotors not machined) They claimed every used car they sell undergoes 100+ point inspection. Don't believe a word they say. I inspected all the fluids myself (brake fluid, power steering fluid, coolant..etc.. - none of the fluids were at the normal levels, the power steering fluid was below the low limit) I called them the very next day (12/31/14) that's when I spoke to Lexie. I brought the car in so they could fix it (12/31/14) and (01/03/15). Vince in service did a good job in trying to patch-up (project a good image) between dealer and customer.Paul Brown (sales manager) also tried his best to make things right. In summary, the rotors were machined to fix the brakes, all fluids brought to expected normal levels, and the headlights were buffed as promised. This review is not intended to bash people that work there but will serve as a caution to buyers that go there. I am satisfied with how Paul handled the situation but I can not deny the facts that already happened. It is a lesson for them to learn. My best advice is to hold these people accountable to what they promise. Make sure they push-thru with what they told you. If not - walk away before signing anything..!!!In the end - I was happy with the car (this was not the issue) Customer service was the issue with empty promises. It only worked out for me since I do insist on what is right and promised.Do your shopping and proceed with plenty of caution and research.

AS

Acura sucks

Dec 30, 2014

Star icon

FIRST TIME CAR BUYERS BEWARE!!!! - PURCHASED A PRE-OWNED 2009 NISSAN MURANO W/ EXTENDED WARRANTY, AND GAP. BATTERY DIES IN CAR 2 MONTHS LATER AND THEY SIMPLY DO NOTHING TO HELP. ALSO WHEN COMMUNICATING TO OFFICE AT ORIGINAL SIGNUP - WOULD TAKE 2-3 DAYS TO GET A CALL BACK - ONLY REASON WE CONTINUED TO WORK WITH THEM WAS BECAUSE MY WIFE LOVES THE CAR. ****CSR'S LIKE TO ARGUE WITH CUSTOMER - VERY UNPROFESSIONAL****

R

racochran

Dec 17, 2014

Star icon

Both Ben Quail and Aaron Seabaugh knowledgeable and easy to work with making the whole process painless and even fun. I would certainly refer Acura of Peoria to my friends and will use them again for future purchases.

S

Sara

Dec 16, 2014

Star icon

Getting my new ILX at Acura of Peoria was such a great experience. It was my first day shopping for a new car and they sold me within the first 2 hours I was there and I even drove off in my new car that evening. From the time I walked up and Crandall (who I highly recommend) greeting me I felt important and they truly cared about my needs. It was my first time solely on my own buying a car and Crandall was extremely knowledgeable. I would recommend Acura of Peoria to anyone and ASK FOR CRANDALL!

S

selavas

Dec 15, 2014

Star icon

I just recently leased an ILX from Acura of Peoria and I am extremely pleased! From the time I walked up to the door and met Crandall (who I highly recommend) I felt important. I was a first time buyer and he was very knowledgeable and made me feel extremely comfortable! I even still receive montly calls from Crandall making sure everything is still good with my car and answers any questions I many have. I highly recommend Acura of Peoria and ASK FOR CRANDALL!

F

floresrandy1

Dec 14, 2014

Star icon

As a first time buyer Matthew got me in a brand new car. I told him what I wanted in a vehicle and he took care of it. He worked really hard to meet my budget and keep me happy. Thank You

R7

Retired 76

Dec 11, 2014

Star icon

After our purchase of the MDX in January, Ryan was my go to guy. He always made me feel "special" and responded to our every need as far as the service of our MDX. Always on time and true to his word. I am so sorry to hear of his death and will miss his smiling face and efficiency. God Bless him and his family.Ken Blick

H

hambone1

Nov 29, 2014

Star icon

When I stopped in at Acura of Peoria I was on my way to purchase a midsize SUV of another brand to replace my Acura MDX. I was greeted by Matthew Brunson and after a short conversation he convinced me to take another look at the RDX. He is a fine gentlemen who knows his product and understands his customers. He was able to convince me to reconsider and I left with a new RDX. He was a fine representative for his product and I would highly recommend him to anyone. I like him and I think anyone else would as well.

M

munoz6pak

Nov 28, 2014

Star icon

Ryan always made you feel important and was such a good guy will truly miss him so much. He was also an amazing father of three beautiful children.

C

carburyer

Nov 18, 2014

Star icon

After my initial on-line contact with the dealership, Eileen Roberts immediately insured that my needs were met! Knowing that my daily schedule is hectic and unpredictable, Eileen insured the MDX ordered for me was ready when I arrived to pick it up. The transaction was fast and flawless. You go Girl, You ROCK!

A

antbeebs

Nov 8, 2014

Star icon

I love my 2015 TLX and thoroughly enjoyed working with Matthew. I have owned 3 Acuras since 2004 and found this purchase to be a very positive experience. I would definitely recommend Matthew to anyone looking to buy an Acura.

R

Rpadgett123

Nov 6, 2014

Star icon

We had a great expirience! Despite looking at a used vehicle she treated us like first class. Would definitely recommend her. Acura if Peoria treated us right.

L

local3663

Nov 5, 2014

Star icon

Thank you Eileen, for the great service. My experience with this car dealership has been my best experience by far. I really appreciate the friendly and knowledgeable staff! Thank you! Mario

G

Grantwood

Nov 4, 2014

Star icon

Our client advisor, Aaron Seabaugh, made our purchase of the Acura MDX a great experience. Aaron and his team were extremely knowledgeable, professional and patient. When we left the evening of the purchase, we knew how to take advantage of the many high tech features of our car. The dealership is extremely well run and has the interests of its customers in mind above all else.

G

Grantwood

Nov 4, 2014

Star icon

Our client advisor, Aaron Seabaugh, made the purchase of our new MDX a great experience. His team and the dealership went out of their way to make sure we were aware of all the great features on our car. They also made us feel that they were there for us in every way - that evening as well as in the future. The MDX is a great driving experience and we are so glad that Acura of Peoria is our dealership!

T

tamhaz24

Oct 31, 2014

Star icon

Matthew Brunson our Client Advisor was very friendly, acknowledgeable and was a true pleasure in our first Acura purchasing experience. I would definitely recommend Acura of Peoria.I had been hesitating for awhile trading out of my Toyota Venza in for a new Luxury suv/crossover. After months of research I decided between the Acura-MDX vs Audi-Q7. I was upfront and told Matthew what I was in the market for and he was patient and determine to demonstrate every feature of the Advanced MDX Acura. Needless to say I know I own my first MDX Acura 2015 and love it!

R

Rlevy50

Oct 30, 2014

Star icon

This is my first Acura. I am extremely pleased with this car. It handles very well and it is extremely quiet with excellent build quality. The mileage is outstanding. My purchase experience with Eileen Roberts was outstanding. No pressure and she was very easy to work with. Follow up has been great. I was recommended by a friend to see Eileen for this purchase and will not hesitate to recommend her to others. Richard Levy

J

jamira

Oct 29, 2014

Star icon

just picked up our 5th acura an SUV this time around getting to know the ins and outs! Eileen was very patient with us and Paul was so willing to work with us, After owning an Acura for twenty six years looked at the Kia and Hyundai,they did have more features that came with ,but what made the decision for us is customer satisfaction, and dependability .Lets not forget the service and great ride, smooth and peppy! Have to say this experience was far better than last.

T

Tammy

Oct 27, 2014

Star icon

Matthew Brunson our Client Advisor was very friendly, acknowledgeable and was a true pleasure in our first Acura purchasing experience. I would definitely recommend Acura of Peoria. I had been hesitating for awhile trading out of my Toyota Venza in for a new Luxury suv/crossover. After months of research I decided between the Acura-MDX vs Audi-Q7. I was upfront and told Matthew what I was in the market for and he was patient and determine to demonstrate every feature of the Advanced MDX Acura. Needless to say I know I own my first MDX Acura 2015 and love it!

S

speedy

Oct 27, 2014

Star icon

This is the second car I leased. My personal adviser (Doug Randall) was very professional, and knew not only the product, but all the particulars of leasing. He really listened, and adapted the the lease options to my personal needs. This is the second car from, Doug, and hope he stays in this dealership forever!

2

2015mdx

Oct 21, 2014

Star icon

Caleb was super helpful in helping my wife and I in our recent purchase. I recommend anyone looking for a car to go speak with the knowledgeable and professional staff at Acura of Peoria!

J

Jess

Oct 21, 2014

Star icon

I purchased my Acura ILX from Acura of Peoria and could not be happier! Everyone was welcoming and friendly. I will be an Acura of Peoria customer for life! :) Thank you again!

SE

Special Edition TL Owner

Oct 21, 2014

Star icon

I had been hesitating for awhile trading out of my Infiniti G35 into a new Luxury sedan. When the 2014 TL special edition came out it provided the exact mix of features and style I was looking for. I did a little price research online and contacted Acura of Peoria with my goals regarding the lease of a TL SE. They made me a great offer and I was able to consumate the transaction the same day. The sales staff was very friendlly and knowledgable. And they also had the exact car I wanted in stock. I was in and out of the dealership in short order and they have followed up with me several times to make sure I am 100% happy. I would definitly recommend Acura of Peoria.

ES

Eileen Scott

Oct 21, 2014

Star icon

It ways a truly pleasant experience. Very different than other dealers. The staff are friendly but professional and made me feel comfortable through the entire process. The best buying experience I have ever had. Oh, and I love my MDX!

CG

Connie Garrett

Oct 19, 2014

Star icon

Eileen was great to work with and very knowlegable. Every one was very pleasant. Will recommend Eileen and dealership to friends. Keep up the great job.

I

ILX2015

Oct 18, 2014

Star icon

Our experience was fenominal! We were helped through every step of our purchase the staff was extremely welcoming and truley genuine. I will highly recommend the dealership and proudly drive around town with our Acura of Peoria licence plate frame. Thanks again to everyone who made our purchase not only possible, but enjoyable as well.

CT

Cassie Thacker

Oct 17, 2014

Star icon

I am a first time car buyer that was really nervous about stepping foot on a sales lot. If it hadn't been for Aaron's patience, sencerity, and kindness, I would still be in a junker. Aaron made me feel comfortable and like part of the team. He took his time listening to what I wanted and what my concerns were. He was patient when showing me vehicles that had what I wanted that were in my price range, and helped me narrow my choices to my three favorites. I genuinely cared about my concerns and didn't talk about a sale u til he could tell that I was ready. Even after I made the purchase, he has gone above and beyond. He calls to check up on how much I love my car and to see if there are any concerns that I have. Aaron personally made sure that the service department did a thorough check on my vehicle to make sure that the fluid levels were okay and that everything else was safe before I went on a trip. He has jus made my experience the best I have ever had.I highly recommend going to see Aaron with any purchase needs whatsoever.

K

Katareena52795

Oct 16, 2014

Star icon

I had a great a wonderful experience everyone was extremely helpful and friendly this was my first time buying a car from a dealership and I was very please with my time there I would defiantly recommend everyone to go to Acura of Peoria

JI

Jean in Scottsdale

Oct 13, 2014

Star icon

Matthew was a great resource, as well as a great salesman. He was very knowledgeable, but not pushy. I actually live closer to another Acura dealership but chose Peoria Acura because of its larger selection and better customer service. And now I would recommend working with Matthew to any prospective customer. He's a good fella.

M

mwziya

Oct 13, 2014

Star icon

I needed to find an used car for practical business purposes. They used great advertising and initial pricing to have gotten my attention. After talking to Fred Peralta on the phone and meeting him in person, I was confident that a deal was going to be made in a timely manner. He was honest and courteous and I'm very happy with the used vehicle I purchased. They offer some great hospitality and the staff is friendly at every encounter. I would recommend Fred and this Acura dealership to anyone who is trying to avoid the stereotypical car buying process. Ask for Fred Peralta and see how easy car buying can be. I should also point out that the service staff is most skilled and polite. Mike King could time out of his schedule to better explain and teach me about a few points on my vehicle that I couldn't find through google search. This is an A Plus organization with a stellar staff!

L

Lisaac

Oct 11, 2014

Star icon

My husband and I purchased a 2015 MDX the week of 19 July 2014. The customer service was spectacular!! Philip Watkins took great care of us, he was friendly, nice, and polite. Philip Watkins went out his way to make sure we had "great" customer serivce, by driving our new MDX to our home in Yuma AZ. Now that's awesome!!! We really appreciate you Philip!!!! I recommend Philip Watkins for Employee of the Month!And to the whole team Thank you very much!!!God Bless you Philip Watkins,From The Isaac Family

J

janicelenn

Sep 30, 2014

Star icon

Everyone helped to create this as my best "car buying" experience. The were competent, seemed to enjoy their job and gave me the best service.

G

geosmith

Sep 20, 2014

Star icon

My wife and I were understandably apprehensive about shopping for a new car, but after visiting four other dealers in the Sun City area (Toyota, Lexus, Honda & Ford), this series of encounters with Acura of Peoria was by far our best experience. Fred was extremely knowledgable and best of all, not pushy. His boss, Paul Brown, was also very cooperative and pleasant to work with. This dealership knows how to work with the public and knows how to deal with a customer's apprehensions. I would definitely recommend Fred and this dealership to experienced car buyers. The follow-on catered diner session allowed ample opportunity to ask questions, and the multitude of prizes given out was a real bonus. After the purchase, had a very negative phone call from Peoria of North Scottsdale; the salesman who called me attempted to punish me for not giving them my business - definitely not a good representative for Acura and a dealership to avoid.

K

Kkorte

Sep 14, 2014

Star icon

We purchased a 2015 RDX on September 7th from Aaron Seabaugh and Ben Quail and the experience, service, friendliness, and the value could not have been better!! Our sincere thanks to both of them for taking such good care of us. This is our 5th Acura and there is no question that we will come back to Acura of Peoria when it is time for our 6th. Aaron and Ben were just the best!

L

LarryWoodall

Sep 11, 2014

Star icon

Fred Peralta went "above & beyond" in an effort to sell us the 2012 MDX. We had been shopping for quite some time, even out of state, for this particular MDX. It took almost month of talking to Fred before we finally closed the sale. He never gave up but not intrusive. He is extremely knowledgeable and helpful in learning the operation of the car. It was one of my more enjoyable purchases of a car in almost 50 years. Good people!

M

MzShirl1

Sep 9, 2014

Star icon

Just purchased a 2010 TL form Sara Frey. she was totally AWESOME. When she approached us on the sale lot she was very friendly and out going. I am not a Car Dealer person and I am si use to my father being around or pointing me to a sales person that will not beat around the bush and and say things that i do not understand. So when Sara approach us she said something and I quickly told her that I am very basic I do not speak dealer language and that she has to keep it in a language that I understand. So we laughed about and and I told her what I like and she pointed us in the right direction. Sara is very knowledgeable about the car and showed us so much that when we got home we were able to figure it out with out bugging her so much. Thank you SARA. Everything is Awesome. I truly love my car and my new friend for life who is Sara Frey.

T

tiffanyburts

Aug 22, 2014

Star icon

From the moment we walked onto the lot, Aaron Seabaugh, our Client Advisor, was very professional, helpful and not pushy. I knew what I wanted and Aaron listened and found me the MDX to fit my needs. We'd been to several other dealerships before our visit at Acura of Peoria. Not only did the car sell us, but their attention to satisfying a client closed the deal. A great experience.

B

BHBANDKWB

Aug 21, 2014

Star icon

We had a very good experience with the purchase of our 2014 RDX. Aaron was extremely helpful to us in understanding the technology and the negotiation process was one of the best we have ever experienced. We would recommend this dealership and Aaron Seabaugh specifically for any of our family and friends.

M

mannytorres11

Aug 16, 2014

Star icon

Just purchased the 2015 TSX and this is my second experience with buying from Acura of Peoria. This visit went just a smoothly as the first with no complications, or irritating haggling over price or monthly payment. My salesman Fred Peralta was prepared upon my arrival and listened to my needs as far as budget and worked hard to get me into the vehicle I wanted at the price that I was comfortable with. He is an extreme professional who seems to genuinely care about the needs of his customers. Finance was a breeze and Eugene brought to my attention options that were not only beneficial but also made sense and saved me 7 months of payments from the life of my loan. Thank you both and when it's time I will be back.

S

Silk19

Aug 8, 2014

Star icon

Fred helped me with my new car he was understanding about my situation and helped me get into a vehicle. I hope he is there when I get a car for my daughter in 4 years!!!

F

Fraustogirl

Aug 5, 2014

Star icon

Matthew made a great experience for us durning the purchase of an Acura MDX. His knowledge and honesty was so appreciated throughout the process. We would definitely recommend Acura of Peoria and Matthew to friends and family.

EP

E Peters

Aug 5, 2014

Star icon

Acura of Peoria uses a high-pressure, deceptive sales tactic. Beware of the Acura of Peoria Package. We were charged for this package without once being told about it. The total is $2495 and includes wheel locks, nitrogen air in the tires, front window tinting, a trunk tray and door edge-guards. The actual retail cost is $599 including installation if you call the service department and get individual prices. That is a scam of $1896. Not only were we not told of this package, but after realizing we were charged for it, our MDX did not even have all of the items installed that are a part of it. Our sales rep, Eileen Roberts even tried to throw in the edge guards for "free" if we gave her all 10's on her dealership survey even though we had paid for them as part of the package. This dealership is not up front about hidden charges and does not take customer service seriously. The customer relations director, Lexie Cremieux, put it best when she told me "I am at a loss for words" when I presented the price discrepancy. They were not willing to resolve the issue without making us sign a form stating we could legally not verbalize or post negative feedback. If they would have credited us the difference we would not be writing this review, but to us it is more important to make sure no one else gets scammed by this dealership. We have notified the Better Business Bureau but until then take your business elsewhere!!!We bought our first MDX at Acura of Tempe with a smooth, hassle-free process with no hidden charges. We would highly recommend their dealership and really wish we had purchased this MDX there. Hope this saves someone the time and frustration that we went through with Acura of Peoria.

N

ninioddie

Aug 2, 2014

Star icon

Fred was very friendly and very knowledgeable. He answered all of our questions no matter which car we looked at. I highly recommend this dealership. Fred definitely provided us with quality knowledge. Best salesman I've come across in AZ.

A

Aden1981

Aug 2, 2014

Star icon

These guys were professional, friendly, and patient. They were also knowledgable. I will happily refer people to Acura of Peoria based on my experience. Thank you!

M

marie.coon.1

Aug 2, 2014

Star icon

Our experience from walking up to the front door to driving off in our new RDX was AMAZING. Matthew Brunson was extremely knowledgeable and friendly. We knew what we wanted and Matthew made it happen. In fact, our RDX was on the showroom floor and they backed it out and we drove it away. There was no high pressure sales, no crazy gimmicks. Just great quality. The sales and finance people to make us feel at home. Eugene in financing was also awesome to work with. The team at Acura of Peoria is top notch. Thank you for staying late to get us into our dream vehicle. We will definitely recommend you to our friends.

M

milfy05

Aug 1, 2014

Star icon

Had a great experience with him. No pressure at all. Would recommend to family and friends! Every one who worked there was very friendly and nice.

P

Pabloreza89

Jul 29, 2014

Star icon

Went to Acura of Peoria. After visiting Tempe and North Scottsdale dealership. They gave me a price that was very fair and no other dealership could match! Service was excellent and pain free. Well worth the drive!!!

T

tomars11

Jul 28, 2014

Star icon

I bought my first Acura TSX back in 2004 and have not driven anything else I LOVE these cars!!! I have always come to Acura of Peoria and have always dealt with Calab Watkins. Calab is so professional and really makes the whole car buying experience smooth and enjoyable. He really goes out of his way to makes sure you are getting what you want and it is a win win for both you and the dealership. I am on my fourth Acura and want to say THANK YOU to you Calab for making things so smooth and simple every time!!! I also wan to thank Eugene in Finance as these two guys are such great assets to your dealership and you are very lucky to have such devoted, professional and friendliness in these employees!!!

A

alexs198912

Jul 27, 2014

Star icon

Not bad Phillip was nice........ But besides having to get new tires sold with bald tires pretty much.. Probably alligment don't know if the tires are going to wear as bad as the ones Acura of peoria had on when I traded in my car(that had good tires) had to replace passenger strut and busted motor mount on my own no help from dealer ...no hydraulic fluid when I bought the car,dirty dirty brake fluid ,no wheel lock tires were completely locked couldent get them off had to go back and get a diffrent lug pattern put on. good thing I know a lot about hondas and acurass or it would have been bad for a random person with out much car knowledge or with out the funds to get new tires($400) and new strut($120).and TIME to do it and drive around to get all the parts and rent a spring compressor I am now broke.. I want my money back for the warranty that doesn't cover anything and I'd be happy overall not that bad just upset when people don't help at all. they wanted 1200 just to replace the struts and spring assemblies only one strut was bad I did it myself for a fraction of the cost they want money money not to help there paying customers who just got bought a car

J

jjmurrow

Jul 26, 2014

Star icon

We dealt with Fred Peralta and it was great car buying experience. He was informative, patient, knowledgable and accommodating. We went to test drive and ended up driving the ILX home. Fred recognized the car was my wife's decision and made his presentation accordingly. My wife was happy and therefore so was I. We'll be back when the 2016 RDX's come out!

P

priscillah

Jul 25, 2014

Star icon

Our experience was great! All the staff was very helpful and thorough with our deal, especially Fred. We felt like we were very taken care of at Acura Peoria.

L

Lyssa

Jul 23, 2014

Star icon

This was my first new car purchase & the staff at Acura of Peoria made it fun and special! Great people & great product. I won't go anywhere else.

HC

Happy Customer

Jul 23, 2014

Star icon

This was one of the best experiences I have had in a dealership. My sales person was very knowledgeable and helpful. He even offered to order my family food since we were in there around dinner time. So nice!

R

Radakami

Jul 19, 2014

Star icon

Went to this dealership to just look at colors of RDX's for purchasing back in Kansas City or Omaha. Very skeptical when Fred said he work with us and get us a car delivered to our home. Fred kept me informed, even on his days off, to make this a very satisfying experience. I would recommend him without reservation. He really cared about us.

HC

happy customer

Jul 18, 2014

Star icon

I just recently purchased a car from Acura of Peoria and it was an easy & pleasant process. I recommend buying or leasing from Acura of Peoria.

M

MFT

Jul 17, 2014

Star icon

I had so much fun buying my car at Acura of Peoria! If you are looking for a fun, painless experience go to Acura Of Peoria! They take great care of their customers!!!

A

acurafan

Jul 16, 2014

Star icon

I purchased a vehicle from Acura of Peoria and it was a great experience. The staff is very friendly & helpful.

S

SallySchindel

Jun 25, 2014

Star icon

Matthew is, hands down, the best sales person I have ever worked with. His knowledge, friendliness, caring and intuitiveness painlessly led me through the best and most efficient car buying experience I have ever had. It's a lucky person who walks in there and finds themselves working with Matthew, though my great experiences with other personnel at Acura of Peoria during the buying process tell me all the rest of them there must also be exceptionally talented at their work. Extremely well run business.

4

4wood

Jun 23, 2014

Star icon

We came in one evening to look at the MDX's and met Matthew Brunson. He answered all of our questions before and after our test drive. Made us feel very comfortable right from the beginning. We came back two days later to make the purchase. Again he made us feel comfortable, no pressure, and made the experience enjoyable. We would recommend him to anyone.

E

egroce

Jun 13, 2014

Star icon

We were actually travelling through Phoenix when our 2007 Acura TL broke down. We made it to Acura of Peoria and long story short were given such a great offer to trade in our Acura and an even better offer on a new TL that we ended buying a new car! The service staff was very informative and knew who we should deal with in sales,Jorge Gomez, to get us the best deal and back on the road! Wish we lived in area!!!

A

Acuralover

Jun 12, 2014

Star icon

From start to finish this was the best possible car buying experience. I worked with Alex, he greeted me when I walked in and helped me through the whole process without any pressure. He was very patient and knowledgeable. I was in and out with my new MDX within 3 hours! They provided me with lunch and a cold beverage while we finished the paperwork. Acura of Peoria exceeded my expectations! I couldn't be happier!!

K

klstacey7

Jun 1, 2014

Star icon

This car buying experience has blown my mind! Never did I think it could be so easy, stress free, FUN, and enjoyable to buy a car. It was a God send that Matthew Brunson was waiting for us after we used the restroom upon arrival. If you are sitting in Matthew's "office", you have really hit the jackpot of car salesman! Matthew went above and beyond to make sure we were happy and bent over backwards to not only sell us a car but to also give a young couple like us some advice about life. His quirky sense of humor and comedic personality livened our experience immensely. We thoroughly enjoyed our time with Matthew & everyone we came in to contact with at the Acura dealership. Matthew has earned our business for life!!!

L

LaniePoyner

May 23, 2014

Star icon

Fred was our salesperson and it was truly the best sales experience we have ever had when buying a car. He was helpful and courteous without being at all pushy. We could not have been any happier.

D

DooleyWatson

May 19, 2014

Star icon

Mathew was wonderful and the most knowledgeable sales advisor I have ever dealt with. Matthew is a true gentlemen and a man of his word.

H

harazind

May 8, 2014

Star icon

All of the people we dealt with at Acura of Peoria were very helpful, answered all of our questions, and treated us fairly. We are completely satisfied with our purchase.

R

rprodriguez

May 5, 2014

Star icon

I came to Acura of Peoria for my first car buying experience; the start of our relationship was a little rough because of some mis-communication and problems I experienced. I did voice my feelings and reached out to management at Acura of Peoria for assistance. I dealt with Lexi Cremieux & Brijen Dave; they listened to my complaint and asked me to bring my car in so they could do a thorough inspection in the hopes of finding a permanent resolution. I dropped my car off at the location and they provided me with a brand new loaner car so it would not inconvenience me in any way. After discovering the root cause of the issue, they explained what was needed and offered to correct it an no cost to me because their goal is to have happy, satisfied customers. I understand that one person does not define a company, so I gave them a chance to restore my faith in Acura of Peoria; they achieved that by listening to my frustrations and taking action. I sincerely appreciate the attention they gave this matter, Lexi was friendly and pleasant to work with and Brijen (GM) took the time to personally call me so he could hear what I had to say. I would be happy to recommend Acura of Peoria to my friends and family; they have a great selection of vehicles with competitive pricing and they strive to maintain satisfied customers.

DH

dennis h

Apr 26, 2014

Star icon

the service center was fabulous very friendly answered all my questions and Ryan was very honest with me. I would go back there for service with nothing to worry about one of the best.

D

dgfoley

Apr 24, 2014

Star icon

I was very impressed with the staff's courtesy, professionalism, understanding and willingness to help any way they could to ensure that things worked out for the customer's benefit. The entire Acura of Peoria staff that worked with my wife and me on the purchase of our 2013 MDX were excellent people, always made sure our needs were met, and we were made as comfortable as possible through the entire experience.My wife and I would definitely purchase future vehicles from this dealership and would recommend that our family and friends do the same as I know they will be treated in an exemplary manner, given a good deal, and come away with a positive feeling about the overall experience.

D

drsmiley22

Apr 9, 2014

Star icon

Vince was very friendly, personable, had appropriate customer relations skills, kneeling down to talk with me and explain my car evaluation and repair needs. He then also took the time to answer my questions, helping me prioritize which repairs to invest in currently (an old Acura my husband and I are trying to get by driving for another couple years). He also kept me updated on repairs thruout the week (parts had to be ordered so it took a while). I however did not experience a very warm greeting by Mike King; nothing horrific, but in the world of customer service, there should be a friendly greeting, I shouldn't be made to feel like I'm an animal being brought in for a line up. Mike did not have the patience or great customer skills that Vince did. I was in the dealership for hours waiting for my initial car diagnostics and had the opportunity to observe, compare & contrast the two advisors as they came to the customer lounge and Mike just didn't seem like he cared, he almost seemed annoyed, as if he was just saying, here's your key back, you're done. I know this is what they do day in and day out, but he really needs to put on his acting face and pretend to care more. Overall, I feel Acura dealerships are quite reliable for their service though I can't say the same glowing comments on a Scottsdale service advisor and that is why I have changed dealerships. It's a sigh of relief to get good customer service from beginning to end... it's really not that hard, it's just not.

R

rmkescp

Mar 31, 2014

Star icon

Sara, I purchased the used 2006 mdx from your dealership with the expectation that it would have been check out to the extent that the vehicle is in good working order. The vehicle went straight to the border and then back to a storage yard until I picked it up on the 21st.. The battery appeared a bit low and so I figured just because it had been sitting. I drove the car to nevada with a few stops in between. After a few times of starting I finally had to get a jump. In nevada I had the battery replaced at les schwab and was told it was cracked and had been leaking underneath for quite sometime and had a dead cell in it. We continued on and stopped at a drive thru in reno where my daughter hit the switch to open the rear driverside window and it just fell into the door, now duct taped shut. The driver door speaker cover falls off everytime you shut the door. the overhead front light is broken and does not come on and the rear heater does not work at all. I understand this is a used car, but from a acura dealer as a acura product I would think is a bit rediculous. I have not taken the car in yet, but intend to when I get home to acura of Portland. Any assistance would be appreciated. JimAfter sending this email, I recieved no response. I understand it was a used car, but felt confident that if I purchase a used Acura from a Acura dealer they wouldn't sell it without checking it out first. My local dealer in portland stated to me the battery being cracked and the heater and light not being fixed prior to selling it would not happen at there dealership, they also said that not getting floor mats is kinda cheap on the dealers part. When I had first noticed the overhead light not working and had spoken with Sara on the phone about it and that I was under the understanding they go through there shop prior to sell, she agreed they do, but if there not certified then used cars are not necessarily repaired prior to sale. I guess I should of known better when they were only willing to negotiate a few hundred dollars if I had removed my prior complaint. Oh and that 100.00 gas card doesn't do me much good in oregon where it doesn't work outside of Arizona!

W

wangjue0809

Mar 30, 2014

Star icon

I found my nice Nissan Altima here in Acura of Peoria. Pretty good vehicle with excellent history. The price is good as well! Thank you Matthew and all the other managers who assisted me here. Your service made my experience great.

R

ruthcis76

Mar 18, 2014

Star icon

I have never experienced such great customer service when purchasing a vehicle. My husband and I were very happy with the service we received and the quickness of getting what we were looking for. We were in the dealership by noon on Sunday and picked out the vehicle and were out driving out by 3 pm . Thank you Alex Gonzalez and Brian Peters !

A

AcuraOwner20

Mar 13, 2014

Star icon

I've worked with many dealerships through my years. This dealership is busy, so be prepared to stay on top of what you want. However, if you want honest service and transparency, the best price, and added value this is your dealership in Phoenix metro. Alex understood my need for getting a car quickly and came into the dealership on his day off to put it all together. When I first stopped in, I test drove the car I purchased within 5 minutes of arriving. I've driven Acura's for years, so I just needed to make sure the car met my expectations. I spoke with one or two people at each Acura dealership in the valley but no one can stand up to the experience at Acura of Peoria. These folks are like friends and will work through any situation like it was, well - just their responsibility. While I would highly recommend working with Alex; I didn't have a bad experience with anyone I spoke with. Just know they control the Acura market in the metro area - so everyone is super busy. However, I didn't come upon an unkind or unpleasant person throughout my transaction.I explained that I don't spend more than 30 minutes in a dealership and won't play the games that many dealerships like to play. Alex heard every word and expedited everything. I would highly recommend Acura of Peoria and would bypass the others if you know what you want. Then, you get the surprises at the end; they will wash/vacuum your car for free anytime while you own it and the first oil change service is on them. This is clearly a dealership that is respectful and considerate. Ownership and management have to be admired. Plus, this is the only dealership that didn't have negative statement about their competitors. They only speak of their merits. I'd be very surprised if you didn't have the same experience!

I

inspectork

Mar 8, 2014

Star icon

Stopped by to look at an MDX we saw as were driving by. Was immediately approached by a younger looking sales person. I was very upfront and told him I was just starting to look and wasn't buying right away. But he said he had some to show us so we let him walk us around for a few. Their cars seemed a little overpriced so I asked him if he had anything better, he said "let me go see if anyone else near around has one." I told him it wasn't necessary and thanks for his help. My kid needed to use the restroom before I left so I walked inside. When I did, he stopped me and showed me a printout of a car at another dealership across the valley (right down the street from my home). He said "if you want to buy this one I can get it over here by tonight." I told him again I wasn't looking to buy that day and that the dealer was right next to my house so I could stop by there another day and thanks again for his help (was just trying to politely get away from the guy). He gave me an annoyed look and said "dude seriously? I find the car for you and you're going to buy it somewhere else? That's kinda not cool." Keep in mind- I had just met the guy 3 minutes prior and told him not to look for me. I tried to explain again I was only in the area for the afternoon and wasn't ready to buy (again just trying to get away from him) and he said 'dude help me out here.. its the end of the month, i need to make some sales. And I found one for you and you're not interested? Come on."At this point I just walked away to get my family and get out. He tried to have his manager talk to me on the way out and he was friendly enough but at this point I was so turned off by the attitude of the first guy I wasn't interested.Maybe the guy was new and just didn't know what he was doing. Or maybe he was having a bad day. Either way, I've never been treated like that in a dealership.. and if he is the norm at this dealer then I wouldn't every give them my business.

J

JeffreyZygar

Mar 6, 2014

Star icon

We had done some homework before we came. The price on line worked for us. We came in went for a test drive and the rest seemed easy. We never felt pressured and rather felt like Fred, Eugene and Brian were there to serve us and help us get what we wanted.

J

jforehand

Mar 4, 2014

Star icon

Matthew was absolutely a wonderful client advisor. He steered me into the MDX that is a dream car! I am so pleased and love driving.

C

conniesala

Mar 3, 2014

Star icon

We worked out a fair pice online, were notified when the vehicle was ready and then stopped in to pick it up. We went over details about how the vehicle works, signed some papers and were out of there in a few hours. I would recommend this dealership to everyone I know. It was the best experience EVER buying a new car!

C

Chelsey6

Feb 13, 2014

Star icon

After being torn to shred by car salesman after car salesman, I wanted to give up the search for a car. We decided to go to the tent sale in Peoria just to see what they had to offer and didn't want to even talk to a salesman. However, when you walk in, they assign a salesman to you and we were so lucky to get Aaron!! He wasn't pushy and was very good at listening to what we wanted and didn't want. We ended up with a great deal and have returned to the Acura dealership many times for their amazing customer deals. I would 100% recommend Aaron.

R

rmkescp

Feb 7, 2014

Star icon

I have purchased many cars over the years, and everyone i worked with was great and very helpful. I would recommend this dealership and will buy from them again.

M

mhel469

Jan 28, 2014

Star icon

Aaron was very very accomodating and has tremendous amount of patience. Ben was also intrumental in making the deal.Great teamwork. They were very persistent yet not pushy. Ryan of the service dept is also very nice. The receptionist is very corteous.

G

Giggs87

Jan 27, 2014

Star icon

The price is very competitive. The service is really good. The whole process is hustle free and it saves me a lot of time and money.

D

dupeczka

Jan 25, 2014

Star icon

Darren and Craig were helping us with our first Acura purchase. They both are very professional and made it an excellent experience.I highly recommend their services and products. Happy customers,Marta and Bartosz

N

Nelvia

Jan 21, 2014

Star icon

Matthew Brunson was the sales person that sold me a new Acura. He was very patient in explaining the car. He also took time with me and is very willing to take time with the customer. He was very good on explaining all the features and how to operate them. He is willing to answer any questions I will have about the features that I know I will need help with them. He helps with every question as every question is important to the customer. He certainly knows the product he is selling and would recommend him to a potential customer.

B

Bryan1588

Jan 21, 2014

Star icon

If you want to negotiate on pricing DO NOT let him help you, His thinking of lowering a price is $100 off even when offering CASH.

H

harley55

Jan 16, 2014

Star icon

Buying a car is on our top 10 worst things to do list but Aaron Seabaugh made the process a lot easier. He is a gentleman and was very easy to work with in purchasing our vehicle. He went to bat for us to get us in the car we wanted. He and the dealership are very accommodating when it comes to having your vehicle serviced and also offer perks such as free car washes and loaner cars when needed. We would definitely consider using Aaron and Acura of Peoria in purchasing our next vehicle.

J

JunichiroKoizumi

Jan 11, 2014

Star icon

Sara provided me with outstanding customer service in the way she worked with me to put together a deal that I could afford for the car I wanted. During my time at the dealership I did not feel pressured or subjected to questionable sales tactics that other dealerships tried to lure me into signing with. When confronted with the different makes, models and options that were presented to me Sara was knowledgable in all the areas I was interested in and told me everything I needed to know about the different cars. My total time in the dealership was just under 4 hours and the car was actually delivered to my home at no charge. After dealing with other dealerships that seem to disregard the need for repeat business I can honestly say that my future car purchases and repairs will stay with this dealership and staff as song as this level of service continues.

1

1245789632

Jan 8, 2014

Star icon

I shopped for a new full size luxury SUV for six months. I looked at Toyota, LEXUS, Infiniti, Buick, Cadillac, etc.. Finally I found and bought my dream, a 2014 Acura MDX. This was two weeks ago. After one week and 300 miles, the battery warning light came on. Initially the service department of Acura of Peoria told me that there was no problem detected. After a second visit, they agreed there was indeed a problem. They lent me a loaner and said this was not a mechanical problem and that there was no safety issue. Indeed, Acura USA did not have a fix for this situation. I expressed my disappointment and fear for my family's safety because I am a physician and not a mechanic. When Ben Quail heard all the details of this problem, he suggested I continue to use the loaner till Acura can remedy the problem.. This made me feel immensely more comfortable, and I am able to continue my daily travel activities courtesy of Ben and the wonderful staff at Peoria Acura. (thanks Ben) . I promise to get back to this board when I finally get my dream vehicle returned to me.Steve K

B

buick83junk

Jan 7, 2014

Star icon

After finding a few vehicles online that I was interested in I decided to visit the dealership to take a look around. Unfortunately, both of the vehicles I was originally interested in had very recently sold. However, Matt was very diligent and seeing what else might fit the parameters I provided. He was able to find a vehicle that not only met my parameters but also exceeded them. I thought the whole process went very smoothly. It was a very busy day when I visited but I did not have to wait long to complete the required paperwork. Overall it was a very easy experience and I was very happy that at no time did I feel pressured to decide right on the spot. I would recommend Matt and this dealership based on this transaction and the professionalism in which it was completed.

C

Canon2014

Jan 4, 2014

Star icon

I stopped at this dealer to look at used four door sedans, as my current vehicle was totaled in an accident. Eileen was helpful in showing me around the lot and knowledgeable about the vehicles for sale. I particularly liked a Volvo wagon that had just been traded in, and asked for additional information. The price was close to what I wanted, and Paul was willing to come down a few dollars to meet my budget. I purchased the vehicle for a fair price and appreciate the way I was treated by everyone I met. Even though I will probably pay cash when the insurance claim is final on my totaled car, the finance department found me a great loan and sent me home in the car that day. I buy another vehicle here, and would recommend this dealrship to anyone looking for a new vehicle.would gladly

C

carolynspoon

Dec 30, 2013

Star icon

So I must amend my original review of both Acura of Peoria and Matthew Brunson. Overall I did have a great purchase experience but why would I have not this is their job and they did it very well and got my business. However their follow up and communication after the sale is terrible. I purchased some add -ons for my vehicle and was told the day I purchased that someone would call me to set up an appointment to get this done. I did receive a call from Matthew a week or so after I purchased the vehicle to see how I was enjoying the car which was great. I asked again if I would be getting a call to set up my appointment and he assured me that I would. So I waited for a call and after another week and a half still no call so I called and was transferred and they couldn't find my paperwork and would have to call me back. So they called me back promptly and we set up an appointment for me to come in. I brought my car in and was given a loaner which was also great. I then received a call a few hours later that my car was ready. I got back to the dealership and when I said this was not what I asked to be put on my car when I purchased it they assured me it was. Well I had no paperwork with me so I left and my husband contacted Matthew and he did admit that it was his fault and would have to get back to him. Not sure why it wasnt said to just bring the car back and they would install the correct item then. So after a few hours we called Matthew back and sat on hold for 15 minutes before hanging up. In the end Matthew called back and we brought the car back and the correct item was installed. Had I just been told to call myself to set up the appointment I most likely wouldnt be writing this review I probably would have even got past the mix-up. This was too much drama for me and it inconvenienced my family and me greatly. I will not be returning to Acura of Peoria or referring them to anyone I know.

DA

Drove a long distance for nothing

Dec 30, 2013

Star icon

Tried to buy a used vehicle yesterday with Philip. He was fairly new and out of the Marines. I felt confident in doing business with Philip though, because of his professionalism and lack of being aggressive or pushy. I was given Philip, even though I spoke to John on the phone, because I was looking at older used cars (not the big sale). That's ok, Philip and I can learn together in this process. What I learned, unfortunately, was that when Philip and I (with Sales Manager's approval, of course --you know, the back and forth numbers game) came to a number and Philip asked, "if we can come to this amount, can I say that I have earned your business?"....and I said yes; this does not necessarily mean we have a deal. He asked me to initial, which I did. Then he came back from the "invisible sales manager" and wrote down a number that was $2,000 more than what we had agreed to! Everything broke down at that point. So I left. Too bad, because I am willing to work with them on this vehicle. Maybe this review is not over yet ... ?

S

Spokes

Dec 27, 2013

Star icon

Was looking for a Chevrolet SSR. Got an email back telling me that the Chevrolet Silverado was still in stock and I could come an test drive it. Couldn't get that right, then emails and phone calls. Not a fan of being harassed after a simple enquiry.

D

Dedebug

Dec 26, 2013

Star icon

It is my pleasure to share my experience buying a new car at Acura of Peoria fom Matthew Brunson. His representation and salesmanship for your company is exceptional. This was my first experience buying a car. The options were many and it could have been quiet daunting,but Matthew took the time to advise me and guide me through these options. This meant alot to me on a personnel level as well because Matthew took care of all the details in this process. The only thing left for me to do, was to drive away in the car of my dreams! I would highly recommend Acura of Peoria to anyone, but more importantly I would recommend the excellent sales staff. Delayne Jackson

C

CarlosTheAggie

Dec 23, 2013

Star icon

Matthew was great to work with. He is frank and a 'straight shooter' which was a breath of fresh air when so many prior experiences were not enjoyable. He's a real person who will speak English and help get you into the right car.

C

Ctreuthart

Dec 19, 2013

Star icon

Mike King has always taken care of me at Acura of Peoria. He takes the time to explain the service required and details what options I may have. Great experience!

J

jimmorr

Dec 15, 2013

Star icon

What is usually a very frustrating experience, buying this car was a pleasure. I am totally happy with my purchase and Matt is the one I would recommend to any one who wants a friendly, helpful salesman, with no pressure or "up-selling". I knew the car that I wanted and Matt made sure I got it. When it was time to drive my new car home, Matt made sure that I was familiar with all the features. I would highly recommend Matt Brunson and Acura of Peoria to anyone who is in the market for a new car.

J

JanKytola

Dec 14, 2013

Star icon

Once I decided to buy an Acura RDX, I received the highest recommendation from a friend to visit Matt Brunson at Acura of Peoria. I was not disappointed. Matt had the RDX that fit my requirements ready for the test drive the moment I arrived at the dealership. He made the best deal I could imagine and unlike what is usually a very frustrating experience, buying this car was a pleasure. I am totally happy with my purchase and Matt is the one I would recommend to any one who wants a friendly, helpful salesman, with no pressure or "up-selling". I knew what I wanted and Matt made sure I got it. When it was time to drive my new car home, Matt made sure that I was familiar with all the gadgets and "techno" features. I got a great car from a great sales person and will highly recommend Acura of Peoria and Matt Brunson to anyone who is in the market for a new car. Thanks Matt!

S

Sherrysurprisew

Dec 10, 2013

Star icon

I always say Mike King should be the one training all service consultants. He treats people fairly and has a genuine desire to help them. Mike has been helping me for years with my TL and always let's me know of things that could pose problems in the future and what is important to be done that day. Mike I thank you for all if your help.

C

cbrazz

Dec 10, 2013

Star icon

I always get a great deal. I had a coupon to get the oil change for 20 bucks and it includes an inspection and car wash. When I go there Mike helps me and is very courteous.

C

cholland1647

Dec 10, 2013

Star icon

This Dealership and Mike in service are the best. I drive from central phoenix just to service there. They are always honest and have the best price for the value.

J

jimyes

Dec 10, 2013

Star icon

I wish they had loaners with manual transmissions. Outside of that I have never had a problem with their service. This is my second Acura they have serviced during the last 25 years. The new facility is much nicer than the old one.

A

azmtacura

Dec 10, 2013

Star icon

Have my 2008 MDX serviced here regularly. Got an oil change for 20 bucks and they washed it for free. Great deal and the service was good.

S

sarab37

Dec 10, 2013

Star icon

Acura of Peoria has taken excellent carrot my vehicle for the last 5 years. I have used the other dealers in town but the customer service is nowhere net the level of Peoria. They are friendly and always get me a rental vehicle when I need it.

K

kfranks2

Dec 9, 2013

Star icon

Never have I trusted a car dealers service department. Acura of Peoria has turned that thought process around completely. I don't get that icky feeling I am accustomed to when I service my vehicle there. 5+ years serviceing my vehicle here and always enjoy taking it there. No one does it better!

B

bobbyz2121

Dec 9, 2013

Star icon

This is simply the best place to do business. A great atmosphere in both sales and service. They treat me well and take great care of my vehicle.

V

vickidubya44

Dec 9, 2013

Star icon

Mike always gets me in and out I drop my car off and take my loaner car inside of 10 minutes. Tey do a great job here and that is why I drive over 100 miles to get there every time I need service!

T

tcder

Dec 9, 2013

Star icon

Can't say enough about how happy I am to have Acura of Peoria as my servicing dealer. I can count on Mike to handle my service needs promptly and correctly.

S

smac12

Dec 9, 2013

Star icon

I have always had good service at Acura of Peoria. Mike takes good care of my husband and I. Our MDX is aways fixed right and washed before they hand it back to me.

M

markymarkp

Dec 8, 2013

Star icon

Everytime I take my vehicle in I know I am in good hands. The service team always offers great service and a great value. Even though I don't take them up on it they offer to wash and vacuum my vehicle at no charge every time I visit, even if I am just there to have air put in the tires. I have enjoyed their service so much I have stopped taking my Honda to the local Honda dealer and having them service it at Acura. Mike has been my personal service consultant for a while and has shown me nothing but the best! These are good people and a great place to have a vehicle serviced.

B

bcdoza

Dec 8, 2013

Star icon

I can always be sure that when I bring my vehicle to Mike I won't get a list of things my car doesn't need. He always shows me a report detailing what the technician sees and works through them on a 1 by 1 basis to discern what can and can't wait to be taken care of. Always a good experience, great people, good coffee.

C

calvinvan2003

Nov 3, 2013

Star icon

I just purchased used 2008 Lexus Ls460 in this Acura Dealer and very happy with you guys service and fast. If anyone want to find a used or new car go see Fred and Caleb.

T

troy102

Oct 26, 2013

Star icon

Just wanted to say thank you for the pleasant experience I had buying my Acura at Peoria Acura. Matthew Brunson was very professional through the entire process. He worked with me from start to finish even though it was Sunday and I couldn't get there till after closing. Thanks Matt!!A word about the Service department... Awesome! had braking issues the next day, took my type S TL back to the dealership spoke to Acura's Customer Relations Manager Chuck Miranda explained what I was experiencing with the vehicle the rushed it into service and an hour later all new brakes.. Thanks again Chuck!!! Kudo's To the Service Department. Nice work guy's!!Over all. Fantastic experience! Love my Acura! Troy R.

C

cradcliffe12

Oct 17, 2013

Star icon

I assisted my 20 year old daughter in purchasing her first new/used vehicle. We drove out from Chandler and made the purchase. We were promised a repair that has yet to be made and despite the fact that it was listed on our sales contract, we were told that it cannot be done after being told that the dealership can get teh part for less than $5. Then, we were promised a $100 gas card and have (as of this momenet) been told 5 times that it is being mailed today!!! Wow, mail from Peoria takes 2 months??? We still do not have her permanent license tags. and we are told the loan is through Honda Finance but when we call them, they say that they have no record of this sale. Wehave been asked to return to the dealership on 3 seperate occasions to "make things right" but they are still not right. When I call for help, I am transferred to a different person EVERY time despite the fact that I have asked for certain people. I would not send my worst enemy to this dealership!!! I am getting ready to call Channel 3 on your side. SAD WAY OF DOING BUSINESS!!!!!

L

lmullins14

Oct 13, 2013

Star icon

I was trying to find a used card for my daughter and Aaron and Matthew were awesome! Matthew showed us several cars over the course of a couple weeks to find exactly what my daughter was looking for. Aaron was able to let us know right away when a car that fit our needs came in on trade the previous evening. Without Matthew and Aaron's help I was afraid we were never going to find the car we wanted. Even though we were looking for used with a very small budget as a single mom, Matthew treated us as we were just as important as everyone else looking for a vehicle. They have won my future business and I have told several of my friends and family to go to them when they are looking for a car.

L

Littleferman

Oct 10, 2013

Star icon

From the initial call to the minute I walk into the dealer. I felt like the most important customer. Mathew treated me and my son with the upmost respect and courtesy. this is the 4th car I buy at a big dealer and this was the easiest and most friendly dealer with the real no pressure car buying experience. starting with Mathew and every one I came in contact with they were all great. Thank you for such a great car buying experience. Ferman Sagrero.. very satisfy customer

F

Franki

Oct 10, 2013

Star icon

Mathew Brunson was our sales person and he was Awesome! One thing we really liked about him is he didn't force us into anything unlike some other dealerships that can't take No for an answer. We had great service and we are enjoying our new car we purchased. If u need an honest sales person check Mathew out! You won't regret I promise!

C

cmg2441

Oct 6, 2013

Star icon

We leased a 2014 RDX from Aaron at Acura of Peoria. Aaron provided us with a very thorough description of the features for both the RDX and MDX models. He was very knowledgeable and patiently answered all our questions. Aaron was very up front and made the whole process transparent. We left feeling that we got a fair deal.

V

vmuratov

Oct 2, 2013

Star icon

Finally, I am in my black on black 2013 TSX Special Edition! Thanks to Caleb Watkins and Mr. Dave that surpassed all of our expectations and delivered on 5 star car buying experience. Smooth and very quick transaction with sales, service, and management staff clearly working in our best interests. Love my TSX! Thanks for everything guys! Highly recommended!!!

L

lmkorrell

Sep 21, 2013

Star icon

This dealer is the best. I spent three weeks trying to find the right car for my wife and I. I searched consumer reports, craigslist in various cites around the country, contacted a number of dealers most of which showed little interest of dealing on the phone oe internet. These other dealers wanted me to "come in" so they could hit me with their " high pressure sales pitch", like going to a time share presentation. Not Acura of Peoria. I live about 140 miles from the dealership so I just wanted to buy an Acura without hassles and Aaron, the internet manager, and Paul, one of the sales managers bent over backwards to accommodate me. All of the negotiations were made either by e-mail or one the phone. I knew my drive away price before I left Tucson for Peoria. (had an e-mail confirmation). To be sure I was serious I was, over the phone, asked if i would put my down payment on my credit card so they could hold the car for me which I was more than willing to do. I would recommend that any of you out there consider this dealer ship as the place to buy. Sympathy for those that down rated this dealer ship. "5 stars" Thanks Aaron.

C

CPSAPM1

Sep 16, 2013

Star icon

I was greeted with smiles and professionally dressed people. They all treated me like they really wanted to help me locate the car I wanted. Aaron worked quickly and was eager to show me all the bells and whistles on the new MDX I purchased. Aaron was knowledgeable and up to date on all the new changes in the 2014 model. My new car was delivered just as promised and I love it. From the sales supervisor to the Financial department I was made to feel special. This is the 3rd vehicle I purchased from this dealership.

B

bob12txaz

Sep 13, 2013

Star icon

I saw the vehicle that I was internet and contacted Acura of Peoria. Aaron Seabaugh, the Internet Sales manager was extremely friendly and worked with me get the price of the vehicle to an amount that I could afford. I was given more for my trade in than I had expected. Aaron also contacted the previous owners to run down the second key that was missing. Overall, all of the people there treated us very nice. I would recommend this dealership to anyone interested in a fair deal and a great car.Robert Brown

C

chartle

Sep 4, 2013

Star icon

Aaron was great, not pushy, he actually talked to me, (the woman) and not just to my husband. Everyone was great to work with, even the sales manager who we who introduced to before we even decided to buy a car, so when we returned the next day and negotiated the deal, the sales manager actually knew who we were. Ray in finance was also great, gave us some great ideas on the financing to make it even cheaper that what we were going to do with our Credit Union. We will certainly be back for our serving and another car purchase within the next 2 years.GREAT JOB,Cathy Hartley

J

jawplw

Aug 31, 2013

Star icon

Had service on my 1994 Interga. I am very pleased with Vince Hancock because he is very professional and informative. I talked with the service director, Gary Callis, and told him thatr I am very pleased with the service techs and the loaner car program. My friend has a new CTS that needed service and for a loaner car they went next door to the dealer and they were given a Chevy from Enterprise Car Rental. I bought a new TL in 2006, and why I bought this at this dealer was because of the excellent service and the reputation of Acura cars. I been dealing with this company since 2004 for service and the 2006 which we bought new. I would recommend this dealership to all my friends or any one that would asked. Jerry and Paulette jaw

T

Tash96

Aug 28, 2013

Star icon

My husband and I love Acuras! We just purchased our third vehicle from here and had nothing less than a wonderful experience. Aaron S was our salesman and was exceptional! He is professional, courteous and very driven! He takes pride in his job and makes buying a car less stressful! I highly recommend this dealership; from sales to service it's an overall great place for you and your car!

S

skoshinski

Aug 20, 2013

Star icon

My girlfriend and I visited the Acura of Peoria dealership in order to look into a few possible options for purchasing a new vehicle and trading in our '06 Mazda. As soon as we walked into the building we were greeted by Ryan Veretto in the service department. I told him why we were there and he quickly referred us to Aaron Seabaugh in sales. Aaron was very polite and respectfully showed us a pre-owned '09 Honda Accord they had in their lot. We took the vehicle for a test drive and it drove extremely well. I could immediately tell that the car had been kept in great condition, which was confirmed later when we were shown the Carfax report. Although we were hesitant about financing another vehicle, Aaron kindly allowed us to discuss our options together and did not pressure us into a sale, which dealerships so often do. This helped us to confirm that we were making the right choice and made for a pleasant buying experience. Once we determined that we were going to buy, Aaron quickly started the paperwork process. There were 2 initial issues with the car, (the windshield was cracked and the middle console was worn). Before we had even mentioned the issues however, Aaron had explained that Ryan Veretto in the service department had placed in a work order to have them both replaced immediately. The papers were finalized and the financing process was quick. We were in and out of there in just over 2 hours. We can truly say that we were impressed by the level of care and honesty at Acura of Peoria and we are very thankful to them (especially Aaron and Ryan) for giving us peace of mind and finding the perfect car for us. I would highly recommend them to anyone in need of a new car.

H

hollydolly088

Aug 18, 2013

Star icon

Bought my 2004 honda civic here . i had a great experience. it was funny, fun, and it was my first car. I was VERY happy with the price and the car. I had brought my car to service there SO MUCH.. the service dept is OKEY .. some guys are so good & nice and others are so so. but i would def recommend this place! SARA IS THE BEST :)

N

northlakepaskey

Jul 22, 2013

Star icon

Outstanding overall experience. Great communciation before, during, and after my first visit to Acura of Peoria. I recently moved to Phoenix and I'm very happy to find a great dealer to take my car to for service. Vince went above and beyond my expectations.

D

davey2005

Jul 5, 2013

Star icon

Mike King took great care of us when we went to get our complimentary oil change. He made sure the car was taken care of and he was incredibly polite. Ryan Veretto was a pleasure to work with as well. I have dealt with Ryan on three occasions. First, I got an oil change and he was professional and polite during our interaction. Later that day, the AC on our vehicle started having issues. I took it back to the dealer but unfortunately they were unable to duplicate the problem. I don't blame Ryan or the dealership because the problem was hard to pin point and it was rather sporadic at the time. The problem finally became obvious about two weeks later. I called the service department and they put me in contact with Ryan. Again, he was professional and very kind. I wanted to show him the problem and although he was busy, he found a technician to accompany me on a ride around the block so I could show someone the problem. I dropped the car off at 10AM and it was ready by 4PM. Ryan called to tell me that the finally located the source of the problem and it was covered under warranty so I wouldn't have to pay for anything. Ryan also made sure to have the car washed and the AC re-charged at no extra fee because this was my second time coming back for the same issue. I really appreciated the level of class, customer service and attentiveness provided by Ryan and everyone else at Acura of Peoria. Their service team makes my vehicle's issues a top priority even though I don't own an Acura. I appreciate everything they do and they have earned another loyal customer!

J

Jallison

Jun 15, 2013

Star icon

Do not try to buy a car here. They are not up front with pricing and are hard to deal with. The experience was one I would have expected on a used car lot in south Phoenix. The process starts off with ridiculously priced dealer adds and ends with a hard sell on extra service contracts that they say you need because the Acura warranty is no good. I completed the transaction without walking out, but I will not buy there again.

JP

Joe Pierce

Jun 13, 2013

Star icon

Worst dealership experience I have ever had. I am so disappointed by my treatment that I will not waste anymore of my time beyond the time they have already wasted. Acura of Peoria is horrible.

Y

yurcek

Jun 2, 2013

Star icon

I needed to visit the service center due to a recall notice for my 2004 MDX. Mike King was very attentive to my needs and was able to answer the questions I had about my car even though they were not related to the recall work. Since I needed to stay at the dealership while the work was done I was able to visit with Alex Gonzalez about some of the new features on the newer models of the MDX and the RDX. He was able to give me some information to consider for the future.

MH

Mike H.

May 28, 2013

Star icon

I am typical of many consumers who find the car buying process frustrating to say the least. It seems to me this industry takes what should be one of the most pleasurable experiences and makes it painful -- That was the case until I purchased my first car from Peoria Acura. Rick Meewes and his team have gone above and beyond to make my buying experience a positive one. I have now purchased two cars from these folks and after visiting Camelback Toyota the other day, and having an awful time, am back at Peoria Acura looking to purchase a third vehicle.

S

ssayet

May 15, 2013

Star icon

I want to first of by saying I typically never rate, or provide feedback. Today is an exception as I had one of the most positive experiences with Acura of Peoria. I was about to go sign final paperwork at another dealer when I decided to call Acura of Peoria. When Ben Quail picked up the phone I cut straight to the point and let him know what I was looking for (price, milage, etc) he indicated he would beat whatever dealership! At first I was very apprehensive but Ben was a man of his word, within 10 minutes I as able to negotiate a deal with him over the phone and within a few hours I picked up my new car. From the beginning to the end it was exactly what Ben promised me over the phone. When I went to pick up the car Jorge Gomez assisted me with the final paper work and trade in for my existing Acura. Jorge was professional and got me in and out within 30 minutes. I could not be any happier with my experience with Acura of Peoria and will definitely do business with them again.

J

JimWhitlock

May 15, 2013

Star icon

This was my 3rd car from Doug and this Dealership. I have nothing but praise for all involved and will for sure be coming back for my next car. Doug was extremely helpful in showing me cars of interest and filling me in on everything to consider about the vehicle and pricing. I hope he never leaves because I would be at a disadvantage finding what I want/need the next time.

B

Brenarae

May 12, 2013

Star icon

Doug was a pleasure to work with! Look forward to dealing with him in the future. It's so nice to come across decent honest people.

E

EEK527

May 10, 2013

Star icon

Thank you Acura of Peoria! Could not have asked for a better experience. Aaron was extremely professional and very helpful. He answered all our questions but most importantly he listened to our needs. We definatly would recommend.

P

PHXacura

May 9, 2013

Star icon

Excellent buying experience both times with Jorge, and always an excellent experience when bringing the vehicle in to Mike for service. This place is phenomenal no hassle.....no pressure.....like family!

R

richlor

May 7, 2013

Star icon

I am a Saab owner for many years and recently lost my 1993 Saab 900 Convertible in an accident and needed to replace the vehicle. I wanted another Saab 9.5 (I have a 2002 Saab 9.5 with 230K miles on it) with low milage as our cross-country vehicle. We put between 22K and 25K a year on that car.In looking on-line at the several web sites that list cars for sale, I found 8 Saab 9.5s with less than 100K miles on them all out of state. Until this car I bought from Peoria Acura through Charles Myers, I had not found any Saabs in Arizona. It was a new listing and I immediately went to Peoria Saab, met with Charles who showed me the car which had just came in the night before and had not been serviced or cleaned up. It had 60K miles on the speedometer, and was the right color. Charles said that he would have it cleaned up and we could test drive it the next day with my wife, Lorane. The next day they had the car cleaned up so that it looked better than new. We took a test drive, and the car performed better than I anticipated. We returned to the dealership and negotiated a price that was in the area I was ready to pay. We agreed that i could have the car examined by my mechanic at Swedish Motors which I did, and we settled for the car on Friday of last week.I am now 83, an Engineer who knows cars intimately. I have bought many cars over the years and went through many negotiations to get the car and price I was willing to pay! This purchase was probably the best negotiation and agreement to final purchase price I have ever had on either a new or used car in my life. It was a most pleasant experience I was very impressed with Charles who went out of his way to be sure that the car was ready for me to test drive and, working with the Sales Manager Paul Brown, helped us reach a price that was agreeable to both of us. Courtesy and understanding of the issues was the rule of the day. This dealership should be proud of the way it does business, the people it hires to conduct that business and the impression it deliberately strives to leave with its customers. I specifically want to thank Charles for his soft and thoughtful way of helping me and Paul for making the negotiations un-stressful.Richard and Lorane Humphries

T

triumph190

Apr 29, 2013

Star icon

Previously bought from this dealership and was contacted by Doug Randall that I might be interested in newer model with current loyality incentives.The experience with him was unbelieveable. Never pushy, very knowledegeable and made sure we drove the models we were considering. He was unselfish with his time and attention with us.Pricing beat any internet searches I found, AAA and Costco buying programs. Truly a "hassle free" pleasant buying experience with Mr. Randall.

V

vimesh

Apr 25, 2013

Star icon

Alex made buying process easy and fast. We were out with new car within 60 minutes once we test drive car. Out expierence with delaership was pleasant.

J

jaredlynn71

Apr 22, 2013

Star icon

I instantly felt comfortable with your sales person Glenn Dobson. He was very professional and knowledgable. He was not pushy and let me take my time to review my options. I was already considering purchasing an Acura over other vehicles but Glen helped confirm what I already suspected. Glen Dobson at Peoria Acura is someone I would work with to purchase all my vehicles in the future.

L

luvmy2cutiekids

Apr 22, 2013

Star icon

Glenn was so great to work with, he made sure I was getting everything I needed and at a completely fair price. He was very kind and really made me feel like he cared, which is unusual these days. Thank you so much Glenn and Acura of Peoria for taking great care of our service needs, we will definitely be coming back!!

S

Shwartzwald

Apr 16, 2013

Star icon

Great experince... We love our new Acura ILX. Free carwash as long as we own the vehicle. This dealer offers a very rich experience. Thanks Eileen!

L

lilkennyc

Apr 16, 2013

Star icon

Hi my name is kyndra I've always hated looking for a new car. But this time at acura of Peoria I had a completely different experience. Usually the sales people are just so pushy. My sales lady this time really cared about what I was looking for and wanted. She took me to three different dealerships looking for the right car and it turned out the car I ended up getting was at her dealership the whole time. She never got pushy or frustrated, just was always helpful. That's why I'am writing this, thank you eileen roberts and all the staff at acura of Peoria for finally giving me a good car buying experience

D

daniellem

Apr 15, 2013

Star icon

Acura of Peoria was a great experience. After going to Acura of Tempe, there are 10x more options at the Peoria location. They stand by their internet price will offer you a great deal. The staff was very friendly and this being my first time buying a car, I am glad that I chose this dealership, everything was easy and the buying process was seamless.

L

Loisjoy7

Apr 15, 2013

Star icon

Ron and I stopped to look at a Comero convertible viewable from the road. Eileen came out as we were looking at itand we told her we were actually looking for a Solara. She offerred to keep her eye out for one and let us know if she found one..In the meantime she informed us that a BMW convertible had just come into the lot and had not yet been priced butofferred to show us. She suggested a test drive and we were hooked! Loved it! Eileen was not pushy abouttrying to make a sale but just gave us lots of information. They did their best to make it affordable for us!So glad Eileen was aware of all their inventory!!! Thanks, Eileen!!

A

aspriggsey

Apr 12, 2013

Star icon

I worked with Eileen and can I just say she went above and beyond her duty as a salesperson to make sure I was a satisfied customer. I was so touched and impressed by her customer service that I will definitely be back and recommend anyone I know looking for a car to go see Eileen. Thank you Eileen for your awesome service!!!

C

chimom

Mar 30, 2013

Star icon

I went into Acura Peoria to check out the TSX Sports Wagon. I was immediately approached by Fred Peralta. He was there to answer all my questions in a very casual (no pressure) way. He took me for a test drive and introduced me to Ben Quail. They both said they were at my service and they would do whatever they could to make a deal. This is typical talk when you go to look at a car, but what was atypical was the fact that they actually meant it. I told them I planned to wait probably a year and that I was just there to check out the vehicle so that I could start planning. I told them frankly that I dread the games that are played when purchasing a new car. Ben and Fred promised me they were different. They asked some quick specific questions and said they would email me over some numbers. The email was there when I got home and the numbers were enticing for the car I thought I'd have to wait a year for. I responded and they were very receptive to my wants and needs. I have purchased eight new cars in my life and this was by far the easiest transaction EVER! They gave me a great price on the new car and an amazing trade credit on my 7 year old Acura. Fred was exceptionally accommodating! Many thanks to him and Ben also. This was a totally different buying experience!

P

padim

Mar 25, 2013

Star icon

first of all the serviced was great friendly poeple and it was exactly what i expected went it got there especially to sara frey and aaron seabaugth for the special attencion thanks

M

msegovia

Mar 23, 2013

Star icon

Aaron Seabaugh was a very good sales guy, he made the car buying process very easy. Will be recommending him to everyone who is going to be looking for a vehicle.

O

otiv

Mar 21, 2013

Star icon

Doug is professional, patient, and takes all the time you need to make a decision. He makes you feel comfortable that you almost forget you are at a car dealership. As long as Doug is there I will continue coming there. He is an asset to the company.

G

GusW

Mar 20, 2013

Star icon

This is only the second used car I have purchased from a dealership, I understand the benefits and processes associated. Glenn was great to work with and has left me with a very positive buying experience with Acura of Peoria. Glenn went the extra mile to accommodate my Fiance and I, providing service that I was not expecting. We were unable to make a decision on the first day, but made himself available and was very responsive to our questions as well as accommodating our hectic schedules. I went through finance with Cody Jeffers who was also great, answered all my questions efficiently and was very knowledgeable. Thank you Glenn and the rest of the staff for making this a pleasurable experience.

D

dcreekmore4

Mar 15, 2013

Star icon

My car purchases with Acura of Peoria have been wonderful as Doug Randall treated me with "kid-glove" experiences. Over the years, he has worked with me through four (4) purchases of Acura SUV's. I return to this dealership and rated my experience so high because of Doug and the treatment I receive!! While going through the car-puchasing process, he made me feel like my purchase was most important to him and worked with me one-on-one during each and every step. Being a single female, purchasing a car can be rather intimidating and stressful.....NOT WITH DOUG. He is sensitive, informative, and has a "gift" for being an outstanding salesperson!!! I appreciated all the time he spent with me to make this purchase possible!! Oh, and I love my new RDX!!!!! Diane Creekmore

5

59jim

Mar 12, 2013

Star icon

My husband and I have purchased our first Acura. It has been given excellent ratings. That's what made our decision to buy an Acura. We first started out at the Acura of Tempe store, but was not willing to work with us on our request to purchase the vehicle.So we went to Acura of Peoria and was treated with the utmost kindness from the time my husband spoke to Aaron (our sales person) all the way through to the end of signing for the vehicle. Everyone was very accomadatiing to us. We would definatly send anyone over to them that was looking to buy a car.Thank you at Acura,Jim and Debbie ShortGilbert, Az

J

jessnsteve7

Mar 12, 2013

Star icon

We bought a TSX in July 2008 from Acura of Peoria and we were so disgusted with the service that we vowed to never return. Since then we have only done business with Arrowhead Honda (for two new car purchases) and that's where we have referred all of our friends and family to over the years (for three more new car purchases). We received a call sometime in November from Doug asking us about our TSX (not knowing that we had traded it in a few years before) and inviting us to the tent sale. My husband and I were not in the market for a new car and definately did not want to return to Acura of Peoria. Doug was persistant and offered to provide us with better service than we had received before. We decided to give Doug a chance because we loved our TSX and if the price was right we were willing to trade in our car. We have a special needs child that is two years old and his medical care is roughly 100k per month so as you can assume, we do not have the extra money in our budget for more than the car payment that we already had on our existing car. My husband went to the dealership sometime before Christmas and wasn't satisfied with the car that was offered to us or any other car for that matter. We had to trade in our car and with the nagtive equity we needed a used car that was taken in for a low price. We thought that was the end of the road for us; however, Doug maintained communication with us and would send us information on new cars that he thought we would be interested in. A few cars came and went and we still weren't set on anything. Any other salesman, in our experience, would have dropped the ball and let us move on our way, but not Doug. My husband received an e-mail last week from Doug with a TSX that was just traded in and he thought we would really like that. Doug knew our expectations for monthly payment and we didn't want to waste our time on something that wasn't feasible. We went on Saturday to look at the car and talk numbers and we left with the expectation that Doug would run more numbers and get back to us on Monday. We were able to work on the deal so that the car would be a good fit for our family and we left Monday night with a nice TSX. Over a term of 5 months Doug has been a loyal and trustworthy sales person. He has changed our perception of Acura of Peoria and that speaks volumes of his customer service skills. His dedication is truly impressive and I couldn't be happier with our transaction. I hope your dealership keeps more people like Doug around because he is making lasting relationships with your customers for years to come.

C

cxpham

Mar 8, 2013

Star icon

I had a wonderful experience buying a new Acura TSX sportswagon from this dealership. I arrived and was warmly greeted by the receptionist and offered water.I was given a very competitve quote online and when I showed up the paperwork was ready and the car was filled up and detailed. They honored all of the numbers that we had agreed to online.The financial department explained the extended warranty programs but was not pushy when I declined it.Overall it was a very pleasant car buying experience and I will definitely recommend it to my friends and family.

I

iconrelics

Mar 1, 2013

Star icon

Doug Randall is an excellent sales person . This is the second Acura MDX that I have purchased from him. He is very experienced and knows everything about Acuras from top to bottom He will fit you with exactly the perfect car that you need. He is available at any time to answer your questions.

D

destiny93930

Feb 26, 2013

Star icon

My wife and I had been looking for a used car for weeks and finally found a great deal listed online with Acura of Peoria. After taking the car out for a test drive with Glenn Dobson, who was a pleasure to work with, we decided to sit down go over the final price. We found out there had been a listing mistake on the car but Acura of Peoria honored the listing price. The only drawback was the time it took to finish all the paperwork was a bit too long. Driving home we noticed the tint on the driver door window was damaged while the car was being cleaned. We called the dealership and after a few calls they did agree to fix the issue and even gave us a loaner car, which was a plus. Everyone at the dealership was very professional and would recommend doing business with Acura of Peoria.

D

DonH3

Feb 24, 2013

Star icon

Doug Randall was very helpful and informative. Buying a car is a rather lengthy process, but his expertise and witty sense of humor kept the whole thing upbeat. He answered every question, somehow remained patient throughout, and even gave us a tour of the dealership and the service department. It was like dealing with an old friend. And I know my wife appreciated the detailed explanations he gave her of the car's tech features. If anyone I know should express interest in buying an Acura, I will certainly recommend Doug and Acura of Peoria.

O

odenwaldg

Feb 19, 2013

Star icon

Eileen was friendly, knowledgeable, and answered all my questions about the MDX. During the test drive she answered all my questions about how the car worked and how the" techie" things worked. I felt very at ease with her. I shared with her how I planned to find the correct car for our family and she understood that I was not planning on buying a car the first day. She sent an email thanking me for visiting the dealership and would be available for questions or another visit at any time. When my husband and I came back for another test drive I felt like I was talking with a friend, not a salesperson, who was interested in helping us select the best car for our family. I would certainly recommend Eileen and this dealership to someone looking at an Acura.

P

prusso3

Feb 17, 2013

Star icon

Acura of Peoria had several used TL's we were interested in. Upon arrival at the dealership we were greeted by Aaron Seabaugh and Darren Maus. Aaron took the time to listen to what we were looking for and assisted with showing us the 2010 TL we had seen on line. While going for a test drive, Aaron diligently pointed out the features of the TL. Upon our return, we decided to look at several of the used 2012 TL's. We found a beautiful silver TL and after driving it decided this would be the car we would like to own. Once inside the dealership, we explained we had done our homework, had a price we were willing to pay, and what we expected for our trade. We were pleasently surprised when the numbers came back and we were very close. Within minutes of speaking with Paul the sales manager, we agreed on the price. We appreciated the no nonsense approach and that they listened to us and did not treat us as if we knew nothing about the vehicle we were interested in purchasing. We were then introduced to Steven Clark the finance manager. He meticulously explained the warranties and various service packages available. He was very knowledgeable and respectful and polite. Including two test dirves, the entire process took about 4 hours.During the process we also discovered this was Aaron's first sale. It was a pleasure doing business with someone who is passionate and knowledgeable about their industry. Cudos to Aaron and all the staff. We will highly recommend Aaron and the dealership to our family and friends.

S

selomae

Feb 15, 2013

Star icon

the people are friendly and we like the dealership and we will recommend friends to buy a car from this dealership, we were happy with the services we have received.

T

toyman111

Feb 14, 2013

Star icon

February 14, 2013My wife and I decided it was time to buy a new car but did not know what to buy. With so many choices available and frankly not enough time to look at every make and model, we limited our selection to just a few. Mercedes, Audi, VW, Infinity, Ford, Lexus, and Acura were our choices. On the first day of our search we came upon Acura of Peoria and had the good fortune to meet Sarah Frey.We told Sara we did not know too much about Acura and we let her explain the different models. Our choice was the RDX, and thanks to Sara, we left with a good understanding of this car. Several days later we visited the other dealers and the more we looked the more we liked the RDX. Several dealer sales representatives were not very knowledgeable of the cars they were selling, which did not sit well with us. The more we looked the more we were convinced that the Acura RDX was the car we wanted to buy.Later that day we returned to Acura of Peoria and Sara was great in handing our purchase from beginning to end.We are very pleased with our Acura RDX and the professionalism of Sara Frey.Rita and Alan Richards623.556.0902

J

josh779

Feb 13, 2013

Star icon

I had a great experience at this dealership! I had a lot of maintenance that needed to be done and Ryan Veretto worked with me on the cost, prioritizing what needed to be done, and gave me overall the best service I have had at a dealership. I highly recommend you go to this dealership and contact Ryan for assistance.

G

grp3311

Feb 13, 2013

Star icon

I was greeted professional, not pushy or forcibly. I appreciated that. I was re-establishing credit and did not want a high auto pymt. Everyone was very pleasant until we got the pymnt where I could afford it with the GAP and WARRANTY included. I am very pleased. And I found a dealership for life. I already have two people who want to go to Acura of peoria.

C

Caroline12

Feb 13, 2013

Star icon

Darren was very friendly and casual. He did not come on with a hard sell. The price was fair and the sales people did fair negotiating. I was happy with the deal. They added extras like chrome wheels and new mats to make the deal happen.

W

wgmolden

Feb 5, 2013

Star icon

I loved my current Acura and wasn't really needing a new one, but the Acura team made me a deal I couldn't refuse. This dealership is the friendliest and most professional dealership I have ever been too. I will continue to buy my cars here! This is my second Acura and second one from Acura of Peoria, they (the cars and the employees) are just fantastic!

W

waltben

Feb 4, 2013

Star icon

Everyone very friendly and professional. Neat, clean, quick, busy, not pushy.Exceptional customer waiting area. Good choice of inventory. Sales not trying to score a big one, just attain a win-win solution.

B

bstewart1116

Feb 3, 2013

Star icon

Glenn was awesome to work with. He was very knowledgeable and nice. We got the car we wanted the first time without any games. He listened to what we wanted and delivered. Thank you!

S

saraweitzner

Jan 26, 2013

Star icon

Doug was a pleasure to work with, making it easy to buy; this is our second time working with Doug and we would work with him again.

R

razzles

Jan 25, 2013

Star icon

Came in for warranty work on blinker and hands-free system. Parts were needed and a loaner car was provide. The car was ready when i was told it would.

N

neal.conrardy

Jan 23, 2013

Star icon

This dealership and their employees are outstanding. Their service was second to none. I could not expect anything better. They worked a great deal and drove the car all the way from Peoria to Tucson the day after the deal was agreed upon over the phone. Thanks Doug and Chuck for the time to bring the vehicle to us.

C

Csmall525

Jan 23, 2013

Star icon

Awesome Experience! Customer Service was Great! I will be coming back... Ryan explained Service down to detail so I could understand what was being done. I really appreciatated his great attitude.

B

bdunk

Jan 22, 2013

Star icon

Once again a great experience with Glenn. Traded in my TL for a MDX. If you are in the market for a vehicle go see Glenn Dobson I promise you will be satisfied.

A

akeylon

Jan 17, 2013

Star icon

Great experience working with Glenn. He was helpful and respectful throughout the process and worked with us to find the perfect car at the best price. I give the experience 5 stars all around and I'm very happy with my new car!

D

Dlish

Jan 15, 2013

Star icon

Vince is great, loaner car is nice prices still too high. I understand the higher prices at a dealership to cover the loaner car and amenedies but somewhat competitive prices would be nice.

C

chris.miller.906638

Jan 14, 2013

Star icon

Excellent service always given at Acura of Peoria! In this case, I had an issue without an appointment and they handled my situation quickly without any hassle at all.

S

scrapquilter

Jan 12, 2013

Star icon

I appreciate the ability to describe what needs to be done, although sometimes it is a little overwhelming when it comes to the price. I appreciate the understanding and working with me with what I can get done and afford at the moment, not that I don't plan to get done all that is suggested but maybe just not all at once. Life is a budget, although our government doesn't believe in one. Anyway I appreciate the service and keeping me as the customer happy and being served with snacks, loaner car when needed and other things that make the experience a little less hassle. Thank you.

F

frankjoyce

Jan 12, 2013

Star icon

Doug was friendly and knew all about the RDX that we wanted to purchase. He was especially helpful in the setup of our phones and showing us how to work the GPS. We love our new RDXFrank and Annette

C

carolynkeith

Jan 12, 2013

Star icon

I have an Acura Care Extended Warrantee and my MDX also needed differential oil change out. I described some symptoms I had been observing lately and Ryan said they would be checked out during servicing. He later called to inform me Acura would be changing out my transmission, some motor mounts, and CV boots. I am really appreciative that Acura showed the willingness to proceed under warrantee without any hassle. I am very high on Acura. Thanks again.

B

Ballan2069

Jan 10, 2013

Star icon

Eileen takes great pride in her customers at Acura! When she found out I wasn't thrilled with my overall experience she went above and beyond to fix what I saw as an issue. I appreciate the dedication and hard work she provides her customers! I look forward to bringing my car in for free washes and continuing to work with Eileen in the future!

S

Sunilknair

Jan 10, 2013

Star icon

Paul and Darren are very good at what they do. Paul can be a bit pushy and melodramatic - but bottom line is, he wants the customer to be happy walking out the door. Once we decided on the price, everything else was smooth. Thorough professionals. I knew what I wanted and they never pushed me to anything else. 5/5.

C

chach3220

Jan 10, 2013

Star icon

Although the sales and finance department were substandard if you require to have your car serviced then Vince is the man to see. Unfortunately I had to visit the service department at the Acura dealership because the vehicle I purchased (only had for 3 weeks -2010 TSX) had issues. The transmission and various fluids had to be replaced. I would say a serious issue for such a newer vehicle. Anyhow,I had to leave my vehicle for 5 days for the repairs. Vince was my service representative and he took exceptional care of me as he had a loaner car ready and kept me informed every step of the way (more than I can say for the finance and sales department-see other review I posted). To be fair in light of the negative experience I have had so far with this dealership I was thoroughly impressed with the entire service department especially with the thoroughness and level of customer service Vince displayed. The dealership should recognize the importance of their employees projecting a professional image to customers and should be consistent as a whole not just one department.Way to go Vince and way to malke a positive out of a negative experience!!

J

jayfeaster

Jan 10, 2013

Star icon

Charles was great. He really helped us negotiate the best deal we could find on a new Acura. I would highly recommend Charles as he was courtious, knowledgable and a straight talker. I appreciated the opportunity to work with him.Jay F.

M

melaklein

Jan 9, 2013

Star icon

I am always extremely happy with the service that I receive at Acura of Peoria. They make me feel like I am family and am taken care of at every visit.A special thanks to both Mike King and Vince Hancock for always providing superb service!!

M

marthend

Jan 7, 2013

Star icon

It was such a pleasure working with Eileen! She was so friendly and personable. We never felt under pressure or obligation. This was by far the best car buying experience I have ever had. I will certainly be telling others about the great experience.

M

mrmarchek

Jan 7, 2013

Star icon

Ken was friendly and extremely helpful. Not only was he able to help get me get good rate on a loan but also helped afterwards when setting up car insurance. Saved a bunch on that thanks to him!.

LO

Lily of Arizona

Jan 4, 2013

Star icon

All the folks we have worked with are very friendly and do listen to our concerns. Though we bought our car right before the Christmas, they have made good efforts during the busy holiday period to take care of the detailing and any necessary repair to our satisfaction. Great people and dealer to work with! We'll go back for future services though we live a little far away from it.

F

Fredwebb

Jan 4, 2013

Star icon

Dale is very conscience, friendly and he goes the extra mile to get the deal done. Dale also is very good on following up with the customer. Dale also has good knowledge of the Acura product which make the Acura experience better for the customers. I love Acura and looking for a bright future of dealing with Dale and Acura of Peoria. Acura of Peoria has very good customer service.

J

joday

Jan 3, 2013

Star icon

Dale was AWESOME.... he was helpful, friendly and didnt rush to get a sale. There has been a few issues that are out of HIS control but he has worked over and beyond trying to makes these issues right. Again Dale was great.... Go see him if you can :)

B

billandespy

Jan 3, 2013

Star icon

Heather and Fred were very helpful in showing us the different models and differences between each model. They were very patient when we were deciding which model and answered all on our questions. Paul added too much drama when working with us. Paul disrespected Heather when talking to her, in front of me.

K

kjamesn

Dec 31, 2012

Star icon

Dale was very friendly and sincere about helping us find a good clean used car for under $10k. He was patient with us as we changed our minds a few times. He also was persistent to keep checking his inventory for trade-ins to see if there was anything coming in that may fit our needs. We felt that the quality of service that Dale gave us is rare in today's world and he deserves recognition for a job well done. Thank you Dale!

M

mrsclark2009

Dec 31, 2012

Star icon

Fantastic experience! Charles was very personable and found the exact car I wanted for the exact price I needed. I couldn't ask for better!

S

skalscheuer

Dec 30, 2012

Star icon

Very satisfied with my experience. I knew exactly what I wanted and the deal I wanted to make. I had been to another dealership, but they could not get to the number I needed to be at. Both Dale and Eileen were very helpful and were respectful of my time. I can't say I have ever enjoyed looking for a car but this time it came close. Should have gone to this dealership first.

J

jessfeaster

Dec 30, 2012

Star icon

Charles along with the whole team were very helpful. Acura is a great car and they were able to work eith us on a price that worked with our budget. Would definitely recommend this dealership.

KG

karen giel

Dec 26, 2012

Star icon

We were treated respectfully and feel they worked with us to get a fair price for a new Acura. John Vandivert is personable and down to earth...no BS. Mr Quail went above and beyond what we expected to make sure we were happy and satisfied after we bought our new car. Mr Dave (the GM) was kind enough to introduce himself and offer future assistance should we need anything.

D

djmed

Dec 22, 2012

Star icon

I take both my RDX and TSX for service at Acura of Peoria because they always provide a quality service at a competitive price. Couple that with the fact that Mike King is a very knowledgeable and pleasant service rep and the whole experience is very rewarding.

D

davey2005

Dec 10, 2012

Star icon

I met Mike G. at a tent sale and he sold me a 2011 Nissan Versa. He was very nice, very attentive and he answered all of our questions. The same can also said about Michael Meewes in financing. He was very nice as well. Even though my credit isn't great, both of them treated me as if I was buying a brand new Acura instead of a used Nissan. Mike even called me on my birthday to wish me a Happy Birthday and to see if the car was working out well. They both provided an amazing customer experience and I will be back to buy an Acura in five years.

C

cratfield79

Dec 3, 2012

Star icon

The service there was great. Very helpful with looking up the history of my car and letting me know what has been done by previous owner and what I still need to do. I waas very pleased with how clean the dealer was.

E

Ericabrinker

Dec 2, 2012

Star icon

Charles Myers was very accommodating and flexible with my busy schedule. When we finally did meet for the first time, he was extremely helpful in helping me choose the right vehicle. He even helped me unload my old vehicle so I could drive off in my new one. The entire staff at Acura of Peoria was a pleasure to work with. I highly recommend this dealership for your Acura purchases.

V

vinuguy

Dec 2, 2012

Star icon

Mike is the best service agent I have had in a very long time. He takes care of the car and you very well. Thanks!.

A

ashleyraehobbs

Dec 1, 2012

Star icon

I give Acura of Peoria a Great rating because they were very friendly & helpful. Ken and Paul made it fast & easy to buy my new Acura TL!! :-) I love it! Thanks for the great service!

J

jv2573

Nov 30, 2012

Star icon

When the little light comes on to say my car needs service I know that Acura of Peoria and their wonderful staff will be waiting to take care of my needs. From the time I get there it's always a smiling face ready to tackle the service I need. Great job Acura!!

R

RMCD

Nov 30, 2012

Star icon

I was told by a friend that this was the place to go when looking for a vehicle (new or used). I found that they were very helpful (Glenn) in finding a car for my family that fit our needs!

L

LD602

Nov 30, 2012

Star icon

Mike and the great people at Acura of Peoria keep our older MDX road worthy and running strong these days! It's always a pleasure working with Mike. We had quite a to do list this time around and, as usual, he got it all done right and in a very reasonable amount of time. The car runs like champ now. Thanks, Mike for all your help!

M

Mbuck6027

Nov 30, 2012

Star icon

Thank you for your exceptional service and company this morning! Troy and I are glad to be a proud Acura owner! Definately an upgrade from Nissan.

S

schuschu30

Nov 29, 2012

Star icon

Is always very helpful and if I call with anything he gets it taken care off. I'm very happy to be one of there customers.

N

NeilH

Nov 29, 2012

Star icon

Mike King has been our client advisor for over 5 years now. He is very knowledeable and helpful when we bring our 2007 MDX in for service. He is always frendly with a great personality making our service visits a pleasure.

E

ErykeSchexnayder

Nov 29, 2012

Star icon

Mike King has been an absolute pleasure to have as my service advisor. His professional demeanor is exemplary and raises the bar for customer service skills in any industry around the world! He is extremely knowledgeable and always offers the best advise for my ownership experience.

T

tcder88

Nov 29, 2012

Star icon

Mike King is the best service adviser I have encountered over the years. He is extremely knowledgeable about my Acura TL. What I appreciated about Mike is his integrity. He is always honest about what I need to have done on my car. He meets all my expectations. Above all, Mike is so friendly and a joy to do business with. Thanks Mike.

DL

Diana Lowery

Nov 28, 2012

Star icon

Since we bought our 2006 MDX Acura three years ago in Scottsdale, we have always had it serviced at Peoria Acura dealership because it is close to our home in Surprise, AZ, and each and every time has been a very happy and positive experience. We have always been treated with great respect and our concerns listened to and acted on quickly. Mike King has been our service advisor for every occasion, and after each visit, he takes the time to discuss all that was done to the car and what items we should take care of in the near future. In addition to taking care of standard service issues, Mike helped us set up the wonderful Hands Free Link which is a terrific safety feature. This is our first Acura and We really enjoy driving and riding in it. Even though our model is a few years old, it still is a great looking car and we will always go to this dealership for its care and maintenance.

E

eknaysi

Nov 28, 2012

Star icon

Mike King was an excellent service rep in my initial phone call, and the service department was awaiting my arrival on the appointed day and time. I found Mike to be extremely knowledgeable on the vehicle and on the relative importance of repairing the various items that were discovered by the technician (J. Olinger) during a once-over of the car. I particulary appreciated Mike's candor since the list of repair items was somewhat pricey, and lengthy (I had been over 250 miles from access to an Acura dealership for several years, and had been getting shallow look-overs from a Subaru dealership in the interim.) With Mike's guidance, the service department took care of the most pressing items in this initial service call. I will return in a few weeks to deal with what remains on the list. All in all, this was a very positive experience. As an individual emotionally attached to his vehicle, it is comforting to once again have easy access to the Acura service orbit, and to a dealership that appears to have its act very much together on the service side. The car was ready to be picked up at the appointed time, the promised repairs were completed at the prices quoted, and I drove away as a happy client.

S

shtawn

Nov 28, 2012

Star icon

Ryan was great to work with. He kept in constant contact with me, keeping me well informed of what was going on with my vehicle. I appreciate the level of service I received and I highly recommend asking for Ryan.

C

cmack25

Nov 28, 2012

Star icon

Always helpful, never a hassle. Mike has taken excellent care of us and our vehicle. Thanks to him we will always have our vehicle serviced there and will buy our bext vehicle there as well! Thanks Mike!

H

huesoman1

Nov 27, 2012

Star icon

Mike has always been a pleasure to work with. He can make a $1500 service charge feel like you just bought a bouquet of roses for your spouse. He's fair, straightforward and extremely knowledgable about his business.

L

Legendary7

Nov 24, 2012

Star icon

I have gone to Acura for all of my used car repairs since purchasing my Acura at another dealership. Mike King has handled almost all of my service needs in an exemplary fashion.this past trip, although I ended up needing more work than I originally wanted, was handled perfectly. Mike went out of his way to make sure that everything went as easily as possible for me. This has exceeded nearly all of my expectations of how a dealership handles repairs and customer service and my only regret is that I didn't purchase a car from them to begin with.

R

rawada

Nov 23, 2012

Star icon

Mr. Glenn Dobson and Mr. Ben Quail have done an excellent job as a Saleman and Manager and it was a delightful experience working with them and taking care of my needss in purchasing a new RDX 2013. I would recommend both of these individuals for a job well done.

E

EricPHX

Nov 22, 2012

Star icon

I live very close to another Acura dealer but travel across town to have my car serviced here due to the excellence and professionalism of the service department, especially Vince who is very knowledgeable, customer focused and a overall a pleasure to work with. Keep up the great work! I highly recommend them.

T

TQD

Nov 21, 2012

Star icon

Charlie was great to work with; a real pro. He took us throught the entire process in a timely manner. Answered all our questions, and was patient throughout.

M

misslew2!

Nov 21, 2012

Star icon

I was most impressed with the outstanding customer service I received from Mike King. It was a pleasure to be treated so well! I trust Acura of Peoria and would definitely recommend it to my friends. This is the second Acura I have owned and I couldn't see myself owning any other car. To Acura & Mike...Thanks for being so AWESOME!

F

fjfields

Nov 20, 2012

Star icon

Mike King is an excellent client advisor.Always friendly and very helpful with any service issue that I have.Takes great care of me and my 2008 accura.I can call or come by at any time and he is more than willing to assist..Thank you Mike for your service!!!Mike is the reason I continue to give Acura Of Peoria my business....

B

BDFusano

Nov 20, 2012

Star icon

Mike took good care of us. We could not have asked for better service. Thanks Mike!Our 2009 TL looked like it just came out of the showroom.

M

misha_quarles

Nov 19, 2012

Star icon

I cannot begin to explain what a positive experience i had buying a car from Dale. I am just blown away with the calm customer service that I received. I never once felt pressured throughout the process! Today I am driving an a amazing car, and I do not feel like I got suckered into a deal From now on I will make sure that my family and friend always buy their cars from Dale Langford at Peoria Acura! Thank you Dale

J

Jeslaughter69

Nov 19, 2012

Star icon

Glenn was amazing! Got me into the car I wanted for less than i could have ever expected. I have shopped around at dozens of dealers over the past couple months. I returned to Glenn because of his hard work and professionalism. Got a low mileage used car nearly 3k under KBB. I owe a debt of gratitude to Glenn and the guys at Peoria Acura. They really are THE BEST!

J

JulieAcura

Nov 15, 2012

Star icon

Sara in sales was a pleasure to work with and we have received quick and excellent customer service in the service department from Vince and Mike and would recommend this dealership.

C

C-Rad

Nov 15, 2012

Star icon

Acura of Peoria is the best-run dealership! From Sales and Service to Attitude and Appearance, Acura of Peoria is "EXCELLENT to a "T"! Mike King has a great attitude and superior customer service. Keep it up Mike!

PW

Patricia Wolfe

Nov 15, 2012

Star icon

Ryan-went out of his way to assist me! He explained all my questions, with patience and a smile! He made sure that all the work was completed and even reset my pin-now I have a radio again!

F

firebird777

Nov 14, 2012

Star icon

Ever bring your car in for an oil change and then surprisingly see it taken away to the body shop? This is not a good sign. However, thanks to the King, all turned out well. The King, Mike King that is, was nice enough to back a shiny new car into the front end of my old dirty MDX. Imagine my joyful surprise when I learned the same RT Ft end of my MDX that my wife often uses as a parking indicator. i.e. she stops the car when the front end hits something, was going to be repainted for free! Thanks to Mike, my 2003 MDX which was being sericed with a $4.95 coupon gets a new front end paint job to boost for free! Thanks Mike, keep up the good work.

RD

roehl d.

Nov 14, 2012

Star icon

Excellent customer service,he gave me a good deal,he properly educate me the features of my car..definitely, I will recommend my family to purchase acura in the near future..Doug your the best... keep it up and rock on !! :)

W

wkjones

Nov 12, 2012

Star icon

Mike King is the best service advisor I have had at any dealership. His knowledge is amazing and he is always very attentive. I have used him for the last 3 years and now he services my daughters car as well. Acura of Peoria does a consistent job each and every time.

G

Gildawade

Nov 9, 2012

Star icon

Vince was so very helpful and made everything so easy to get my car done. It was so nice to get a loaner car with no problems.

T

theneedphx

Nov 6, 2012

Star icon

Why? Ryan listens and is very helpful. He is a pleasure to work with. He never makes you feel like you're a stupid woman as a few others around there do. SO YEAH for RYAN!!!!!! PS there is no such thing as a stupid woman when they are a customer :-)

A

audimc

Nov 5, 2012

Star icon

Ryan was great.. he was very honest about what service needed immediate attention, and which items I could wait on. Very friendly and outgoing too!

G

gscaminon

Nov 5, 2012

Star icon

Charles and the team at Acura of Peoria were awesome. They really helped us find a car that suits our liking in a great vehicle. They search the perfect car that was in our price range, they cover every detail from the type of car to the color of the car, and narrowed down to three possible choices. The car we have chosen was the car that we can rely on and use everyday without any worries at all.

S

susanpetersonslp

Nov 5, 2012

Star icon

Always ready to get me in for my service. He explains what is needed and the costs before the work is done. He is always friendly.

J

jsevchik

Nov 2, 2012

Star icon

We received a call from Doug notifying us of an opportunity to turn in our current 2010 RDX with a pull ahead lease program for a new 2013 RDX. During our visit Doug fully explained the enhancements of the 2013 RDX and took us on a test drive. He patiently demonstrated the vehicle's features during this experience. He was always courteous and professional. We agreed on a price that was very fair allowing us the opportunity to use the pull ahead program. We would highly recommend Doug to our friends and neighbors. We are looking forward to enjoying this vehicle as much as our previous one.

TD

Therapy Dog

Nov 1, 2012

Star icon

Always helpful and friendly. They took as good care of me when I brought in my vehicle that I didn't purchase there as they do with the vehicle I did purchase there.Friendly service from everyone I have come in contact with.

A

ajimenezgonda

Nov 1, 2012

Star icon

I had a beyond-my-expectations experience in Acura of Peoria. Jorge Gomez became a friend and "Compadre" after buying my new Acura TL 2012. Jorge got me the best deal someone can get. I really recommend him as the person you want to talk to when buying a new car. Giveaway Jorge!

A

Amypeca

Nov 1, 2012

Star icon

Hello-Both Sara Frey and Glenn Dobson very helpful and courteous. They found me a white RDX too as that was my first choice! I am very pleased!THank you!

V

volzbrad

Nov 1, 2012

Star icon

Dealing with Fred Peralta was a good experience. He knew the product (RDX) well, took time with us and allowed a sufficient test drive. We were disappointed with the Sales Manager who came in at the end and was overbearing. We may return to the dealership to further investigate a purchase if we decide on the RDX as our car of choice.

L

limejuice

Oct 31, 2012

Star icon

I had the pleasure of working with Glenn Dobson. I'm happy to say that I had an excellent overall experience and I definitely appreciated how honest and straight-forward he was during the entire process.Glenn Dobson made my car buying experience quick and painless.

T

thaguejr

Oct 31, 2012

Star icon

Ryan was prompt in meeting me when i came in (as is always the case in the service department). He was friendly and asked a number of questions when i told him what was wrong so that they would have the best chance of fixing the problem the first time. Once the car was fixed, he explained everything to me and was very helpful letting me know what service the car was due for the next time i came in. Great experience. Tim Hague

C

christina.n.martinez.3

Oct 30, 2012

Star icon

Vince Hancock has really gone out of his way over the past 5 years to take great care of my 2002 Acura MDX whenever it has needed service. He readily gets me a loaner car so I am never inconvenienced. Vince always communicates honestly and openly about what my car needs, helping me prioritize financially. He is friendly and professional and I have always felt like I'm the only customer that matters when I'm at Acura of Peoria!

PS

Pam smead

Oct 30, 2012

Star icon

I went back to Acura after visiting your Lexus neighbor, no one can come close to Doug Randall. I had lots of questions and he was prompt to return my emails!

M

Mblagg

Oct 30, 2012

Star icon

I am on my second Acura TL from 2 different states/dealerships and have had nothing but great things to say about every experience. They make you feel like a valuable customer at every turn. My latest experience has been on the service side with Ryan Veretto and again the customer service was exceptional.

K

krobine

Oct 30, 2012

Star icon

I have gone to Acura of Peoria for service or when there is a problem with my TL. I made an appointment with Vince Hancock to see if one of the motor mounts was broken but it was worn not broken. If there is a problem then Vince will explain what is wrong with my car and and how long it will take to fix the problem. Everyone was courteous and efficient in the service department. Also, they will wash your vehicle if you want them to after service has been completed.

J

JasonFair

Oct 29, 2012

Star icon

Ryan has always been helpful and informative when I bring in my MDX. He has a positive attitude and is very knowledgeable about Acura's.

A

atulii

Oct 29, 2012

Star icon

Eileen and Ryan made the car buying experience both enjoyable and efficient. Eileen made a friendly call inviting me down to look at the MDX inventory. She asked a few questions initially as to my needs, and said she had several cars to choose from. Upon my arrival she greeted me before I reached the door and invited me in. She reconfirmed my needs quickly and we were off to test drive. She was well prepared with several vehicles for me to try. I chose a used 2012 MDX, which Ryan took exceptional care in detailing the entire vehicle inside and out. It truly looked showroom quality. Both Eileen and Ryan are exceptional examples of team members that put customers first, and I will continue to do business with them and refer others to Acura of Peoria.Thanks,Craig Boydston

M

mike6360

Oct 29, 2012

Star icon

I own two Acura's and a Honda and take all of them to Acura of Peoria for service. I have used this dealership since 2007 and have been very pleased. Service Writer Mike King has been great to work with and I always know the service will be performed correctly. Mike does a good job and they will continue to get my business.

L

Louieyellowtail

Oct 29, 2012

Star icon

The best service ever!!!! I've been going this dealer for almost 5 years and always get best service n priceThank u Vince and Acura

P

phildirt

Oct 29, 2012

Star icon

This was my first visit to Acura of Peoria for service on my TSX Sport Wagon. Mike King was most courteous and most efficient in the way he handled my service visit. He is a very pleasant personality and he put up with me, an old geezer. Kudos! And the sandwich was good!

P

paserb

Oct 29, 2012

Star icon

Always a great experience. I always feel that I am well taken care of after I visit. Mike is the best at his job in my opinion...

LW

Lyn Whaley

Oct 29, 2012

Star icon

Vince was very helpful in getting my Bluetooth connection set up today. I was hesitant about asking for help, but Vince was patient and friendly.

R

rec459262

Oct 29, 2012

Star icon

Vince Hancock always takes excellent care of my TL and always treats me like a valued customer ! I've been a customer for several years and will continue to have Vince see to my automotive needs.

BC

B.A. Cardoza

Oct 29, 2012

Star icon

I have an excellent advisor in Mike King. This company did something very difficult to do - it won over my confidence with honesty and excellent service.

CS

Chris Saulnier

Oct 29, 2012

Star icon

Ryan was extremely informative about the work that my car needed and the associated cost of the work. He was able to put me in a loaner car and get me on my way fairly quickly. The service team was actually able to complete all of the work sooner than they had promised and they were able to accommodate my schedule as I was not able to pick up my car until just before 6 PM on a Friday.

S

Sugarplum131

Oct 29, 2012

Star icon

This dealership is one of the most helpful dealers I have been to. The service department always goes above and beyond and ensures the work has been done correctly the first time. Ryan Veretto takes wonderful care of me and is always on top of what is going on and help me! He takes great care of me and I would never work with anyone except him. He is wonderful!!!!

J&

James & Shaula Nickel

Oct 28, 2012

Star icon

We own two Acuras and have been extremely pleased with Peoria Acura and specifically with Mike King in taking care of all of our service needs. We moved here two years ago and have many examples of superb customer satisfaction and excellent service provided by Mike King and the Peoria staff. It is most comforting to know that we can expect to be treated with respect and to know that our auto needs will be taken care of correctly and at a competitive price. Mike has been especially helpful in making tough decisions on service options. I give Mike King and Peoria Acura a 5 star rating across the board.

J

jflecky

Oct 28, 2012

Star icon

My husband and I both own Acuras. We regulary get our TSX serviced at Acura of Peoria and our new MDX was in need of its first service. I called and made an appointment for both cars to be serviced on a Saturday morning. We arrived and Ryan greeted us and knew who we were and what vehicles we owned. He said that they were experiencing unusal volume that day which was apparent by the busy waiting area. We have a toddler and need to bring her with us. We brought various toys and our ipad to keep her entertained but she was ancy. After 15 minutes into our wait, Ryan asked if we would like a loaner vehicle so that we could run errands and keep our very curious daughter entertained. He said they would call us as soon as the vehicles were ready. We went out and took care of a few things and we got a call earlier than expected. BOTH vehicles were coming out of the wash and we could pick them up ASAP! We were thrilled! We were so impressed with the service that we would come back again! Thank you Ryan for such outstanding service!

B

bartelt

Oct 28, 2012

Star icon

Vince Hancock, Service Advisor, is the main reason I am a repeat buyer at Peoria Acura. I found Him to be diligent, attentive, intelligent and honest, hence thehigh rating for the dealership.Thanks, John E. Roberts

K

KimSierra

Oct 28, 2012

Star icon

The sales and service department are amazing! They make me feel like I'm family. I spoke with Vince Hancock shortly before the service department was closing and he didn't hesitate to tell me to come in for service. I always stop by the sales department when I'm in for service to say hello. Because of the service of all departments, and the quality of the cars themselves, I will continue to be a loyal Acura of Peoria customer!! Keep up the good work!

S

surprisesw

Oct 28, 2012

Star icon

As far as we are concerned, Mike King at Acura of Peoria is a five-star employee and person. Not only smart and good at what he does, but he has an always pleasant, can-do attitude that goes a long way in making us feel like valued customers. Mike does for us and our car exactly what he would want done for his own family and his own car. He is so good at what he does, in fact, that my husband and I have suggested to management that Mike should be the "model" for other service advisors to emulate, and for sales people as well. "I want to be like Mike King" should be the new mantra at every dealership in America! Kudos to Acura of Peoria for having Mike King on staff!

W

wpr0223

Oct 28, 2012

Star icon

I was blown away at the level of service. The waiting area was comfortable, and even had hot cookies. An outside shop that had recommended a differential fluid flush, and Ryan said they thoroughly tested it and that was not necessary. They easily could have told me I needed it and I would have spent over $100. Overall a great experience.

M

mskenize84

Oct 27, 2012

Star icon

I had the opportunity to speak with Vince in your service department and he was great. I am a Nissan Girl and decided to purchase 2008 Acura TSX. I had called around to couple different Acura dealers in the phoenix area for information on my car. The information included parts, service, and oil changes etc. Vince was the 1st person I talked out of all Acura dealers in the Phoenix Metro area that was able to explain everything to me that I asked about my car even more. Plus advised me about an extend warranty that Acura offers. Because of his Service over the phone I will be traveling to the Peoria Acura to have my car service rather then go the other Acura dealer that is 2mins away from me. Thanks again Vince you are AWESOME!!!!!!

R

royclay17

Oct 27, 2012

Star icon

Ryan is the reason I drive 60 miles for service appt. Great employee and very professional. Will keep Coming back as long as Ryan is my service advisor.

W

Woodtay

Oct 27, 2012

Star icon

I have had several small issues with my car, but Michael King has been a pleasure to work with. Mike always works with my hectic schedule and has gone out of his way to accommodate me.

E

Eddienjean

Oct 27, 2012

Star icon

Ryan has amazing customer service skills. He went above and beyond with our service needs. Not only did he correct what was wrong with our car he brought it to my work place. I've never seen this exceptional service anywhere but with Ryan. My husband and I love the quality of service at Acura or Peoria.

R

rf4025810

Oct 26, 2012

Star icon

I brought my 2013 ILX in to be looked at for a quick check. Ryan was very courteous and helpful and Caleb (sales person I bought the vehicle from) even checked with the service technicians to make sure everything was done and I was taken care of. Both gentlemen provided excellent customer service and even though it is about 20 miles from my home, the great service is well worth the drive. Thank you Acura of Peoria, Ryan and Caleb.

RB

RG Boshard

Oct 26, 2012

Star icon

I have purchased two Acura's from this dealership. I could have gone to other Acura dealers but I keep coming back to this dealership because of their employees. Mike King is my service advisor and he is extremely knowledgeable and his service is excellent. Mike is always professional and at the same time takes an interest in my experience. He answers my questions with great detail and I feel he has my best interest in mind. Other dealerships sell Acura's but Mike is the reason I come back to Acura of Peoria.

K

katgreen

Oct 26, 2012

Star icon

My husband & I recently relocated from Ohio to Arizona and we need service for our 2003 Acura TL. We had purchased 5 cars from Acura previously and we knew that we needed to find an Acura dealership soon.. Ryan Veretto is the nicest guy you ever want to meet.. He made sure that all of our needs were met and that we were happy with the service.. As well as Ryan made sure that our loaner car was exactly what I wanted.. Ryan took good care of us and we are so happy to have met Ryan; what a great guy.. The loyalty of Acura in Peoria is so Awesome as it was back in Ohio.. Thanks Ryan!Rick & Kathy Green

S

Sigafoos

Oct 26, 2012

Star icon

Between Chuck and Jorge, the sale went smooth. Not high pressured. Just looking for a small used doodle car to go to work. Jorge knew his inventory, Chuck Helped. Mike great with needed "corrections" to close the sale. Thanks Guys! I'm even looking forward to the day I can get a NEW Acura. Very Happy! Ken n Jeannie.

J

juliebroadley

Oct 26, 2012

Star icon

When I brought my car in, I received, fast, efficient, professional, friendly service, as always. The staff at Acura are terrific, they had my car ready for me in a reasonable time and I received a service report prior to coming in, which was great.

M

MargieMurr

Oct 26, 2012

Star icon

My usual advisor was not working this day, and Ryan took my request in as soon as I arrived. I had some recall work done and some service performed, and thought I might need a loaner for the extended work. He worked this out for me, but as it turned out the service department was able to get my car finished sooner than I thought. Ryan was able to get my car finished for me a bit sooner so that I could make my dental appointment. Great Service, Great Advisor!

Z

zoose

Oct 26, 2012

Star icon

Ryan was very helpful and courteous. He dealt with additional issues in a timely manner and was professional. His professionalism was demonstrated in a friendly manner. Thanks Ryan! We will be back.

M

mgeorgianni

Oct 26, 2012

Star icon

I have enjoyed dealing with Mike King each time I have needed to bring my vehicle in for service. He is prompt, courteous and very friendly. I trust he will tell me the truth and will never try to sell me something I don't need. He is very knowledgable and patient.I recommend this dealership and Mike King!Regards,Melanie Georgianni

M

martinez85340

Oct 25, 2012

Star icon

Ryan was professional and courteous on the phone and in person. I was pressed for time when dropping off my vehicle and obtaining a loaner car and Ryan was ready for me when i arrived. Ryan answered my questions about the service for my vehicle and even provided me with my recent history over the phone to help me choose the service i wanted performed. Thank you.

J

jdobeck

Oct 25, 2012

Star icon

Again I find myself completely flabbergasted with the personal service and attention to detail with Acura of Peoria, We purchased a car not more than 2 months ago from Eileen Roberts, (a wonderful, amazing sales person) and this week we noticed an issue with the car. There was something wrong under the hood, I called up Acura and told them that I needed service, right away I was given options as when is it good for me to bring the car in. we settled on Thursday morning first thing.. When I arrive 15 minutes earlier than they open we were welcomed by the service crew and invited in. Ryan handled us with care and confidence, made the interaction actually enjoyable. Ryan made me feel as if my issue was a priority, and it was. He gave me an idea as what to expect with the diagnosis time and asked me how would I like to be contacted (phone or email), that was awesome, that allowed me the freedom at work not to be tethered to a phone all day. Ryan handed me the keys to the company loaner and without any hesitation I was off, easy in and easy out. This afternoon Ryan called me with the diagnosis, the fix and told me that the service was completed.. I could not ask for anything more than the tier one service I received from Ryan and Acura of Peoria.

J

jyotsna.mallipeddi

Oct 25, 2012

Star icon

I had a great experience with the team, their quality of work is so good and at the same time they are all is so kind to customers.

B

brooklynjrd

Oct 25, 2012

Star icon

I bought a car from Peoria Acura, Mike Gallagher sold me the vehicle and Ryan Veretto is my service advisor. Mike was such a pleasure to work with during the buying process he was very professional and no pressure. Ryan has been a pleasure to work with on my service concerns and will always recommend both Mike and Ryan to everyone I know looking to buy a car:)

I

ihastie

Oct 25, 2012

Star icon

We've been coming to Acura of Peoria for the maintenance of our Acura 3.2TL. Our experiences has been wonderful. The waiting area is sufficient. Acura provided free internet access,coffee and snacks. They also have a small area for the little one to sit and watch TV. We have not shop around to make comparison on prices.Mike King is always a pleasure to deal with. Upbeat and with a sense of humor.

GS

Gary Saltz

Oct 25, 2012

Star icon

One of the best dealers I have ever come to like and respect. Both service under Gary and Mike King, the best service writer I have ever encountered along with Vince.....great team!! Service has never let me down no matter what car I bring in. My MDX has never had it so good. Chuck and Sara are true professionals in the front end selling area of the dealership. Acura and its people are a great act, bar none. I actually look forward to visiting the dealership...great service, great cookies and coffee and great experience wrapped into one location on every visit!!Regards.Gary SaltzSurprise, AZ

T

tsx/az

Oct 25, 2012

Star icon

Great waiting area; friendly employees! This sets the standard for customer service!!! Could not imagine anyone topping this!Mike took extra time to pair our iPhone! Fantastic!

DW

Dan Watson

Oct 25, 2012

Star icon

Ryan Was and always is extremely helpful and takes care of all my service needs. I have 2 Acura TL's and am always treated fairly by Ryan. I appreciate Ryans professionalism. I am a Loyal Acura Of Peoria Customer because of Ryan.

L

Lyngrant

Oct 25, 2012

Star icon

I would recommend this dealership to all my family and freinds. My experiance with this dealership has been nothing but professional. Awsome dealership, great to work with!

U

us005194

Oct 25, 2012

Star icon

Mike King is great at follow-up, doing what is best for the customer. The work performed is always excellent by the service area and recommend Mike highly for managing the process.

BH

Bruce Harter

Oct 25, 2012

Star icon

Mike King is always courtious and makes sure car servicing is done correctly. If there was ever an issue, Mike saw that it was corrected. Mike in my mind goes above to be sure work is done right. Mike has provided this great service onour two TSX vehicles.

R

RSHIELDSRDX

Oct 25, 2012

Star icon

I've been servicing my 07 RDX here for 2 years now and its always great customer service. I would recommend this dealership to anyone whos looking to purchase a new or used vehicle. If your getting a 30,45,or 60K vehicle maintenance this dealership provides great loaner vehicles while your waiting for your vehicle to be serviced. I always feel welcomed at every visit knowing that the vehicle will be taken care of. Thanks also to service advisor Mike King.

R

RonaldBrockman

Oct 25, 2012

Star icon

This dealer sold me the car using Costco pricing. You are the only people to work on the car and the car has performed very well.This because of the quality of build but also is due to quality maintainance. I alway go in early and wait for the car. The service isprompt and the car always feel like new when I get it back. Ron Brockman

A

Azprocommercial

Oct 25, 2012

Star icon

Mike in service was very helpful and professional. There was an issue with the door on my car and they had it fixed very quickly.

C

Clayton2

Oct 25, 2012

Star icon

The service is top quality. Mike King is very good with his communication skills. He gives options and details of the work to be done. A loaner car is given if the work might take more than a few hours. He calls with information on the progress and timing of the work being done. The car is always clean and tidy when returned to me. The whole process is enjoyable and stress free.

A

akalee

Oct 25, 2012

Star icon

My experience with the service department has always been great. I feel that my service advisor Ryan Veretto was professional and helped me with my car service. He also gave me great recommendations about future service plans for my car.

T

tashasman

Oct 25, 2012

Star icon

I was happy with my 30k mile service. They were able to get me in quickly, provided a loaner and the price of the service was reasonable.

S

saragrimm

Oct 25, 2012

Star icon

When taking my Acura in for service I have never been disappointed. Ryan Veretto, our service advisor, is always very courteous and helpful. He makes sure to explain what will be done and the total cost up front. He makes you feel welcome by knowing your car's history as well as remembering personal details. For example, I have 2 small children so he tries to make sure we are not waiting too long and when necessary he even helps move carseats into a loaner car. Not every service advisor would go out of their way to do this. I would definitely recommend Ryan Veretto and Acura of Peoria to anyone looking for a quality vehicle with great customer care.

CL

chad l

Oct 24, 2012

Star icon

Ryan Veretto was very courteous and professional. He was very thorough and took time to answer any questions I had. I will recommend him and Acura of Peoria to my friends.

HB

Helene Bofman

Oct 24, 2012

Star icon

Ryan Veretto was an excellent service advisor and took care of all my needs. I would highly recommend Ryan Veretto and Acura of Peoria to anyone.Best Regards to the Acura family..Helene Bofman

A

Ashjen23

Oct 24, 2012

Star icon

Glenn, was wonderful sales accoiate he did everything possible to get me into a newer Acura tl. I will defiantly be coming back in the future.

K

karolcomo

Oct 24, 2012

Star icon

We recently purchased our first Acura. The RL we purchased was a 2009 and required a couple of "fixes" to make it perfect. Ryan took care of us immediately was extremely friendly and far exceeded our expectations. Thanks Ryan!

S

SharonGlover

Oct 24, 2012

Star icon

I was met by Ryan this morning and he immediately took care of my service needs with a friendly smile and helpful disposition. All was handled efficiently and promptly.

B

BRUCENORDSTROM

Oct 24, 2012

Star icon

Mike King is the best service advisor I have ever worked with. Mike rocks!MIKE WORKED HARD TO REPAIR OUR TORN SEAT. MIKE IS VERY RESPONSIVE.

S

scottcomo

Oct 24, 2012

Star icon

We purchased our first Acura RL from this dealership two weeks ago and the car was a lease turn in. As such there were a few minor items to correct like floor mats, key-fob batteries, cup holder and the dealership couldn't be more helpful. Everyone from Paul the sales manager, Glen the rep, and Ryan the service advisor have been a delight to work with. 5-Star service and hope the car performs as well as the sales team.

J

jojo359w

Oct 24, 2012

Star icon

I just purchased my second Acura from this dealership. My experience from the first inquiry to driving off of the lot was outstanding. I love the car (my second TL)and have always had outstanding service from the Service Department in particular Mike King. I continue to recommend both the car and the dealership to family and friends.

K

kdschmeic

Oct 24, 2012

Star icon

I have taken my car into Scottsdale Acura since I purchased it in 2005. A few months ago I happen to be on the west side and decided to utilize Acura of Peoria. Ryan Veretto served me and since that day I have never been back to Scottsdale. Ryan is an exceptional service advisor who needs to be singled out for the manner in which he treated me. His GENUINE kindness, honesty and service knowledge blew me away. I realized that day how I deserved to be treated as an acura owner and I will never go anywhere to service my car other than Acura of Peoria from this point forward.In a society that so often treats its customers as faceless statistics, Ryan Veretto breaks the stereotype with personalized attention and makes me feel like an actual person by always remembering things about my life and my car. Thank you Ryan and all of Acura of Peoria. Keep it up!Proud and satisfied Acura owner,Kelly Schmeichel

R

rbbadger

Oct 24, 2012

Star icon

Mike did a good job taking care of me and the work for my MDX. Had a timing belt done and was not charged for any other items. I have 2 Acura's in another State and every time I did this service they told me I should do the water pump and found other things to replace. Mike told me pump was fine and no need to replace it..I like an honest dealer for service.

R

ramonamur

Oct 24, 2012

Star icon

Fred is a great Sale person. He has helped me with anything I've asked him to. I'm happy to work with him and his company

A

aaguilar

Oct 24, 2012

Star icon

Ryan explained everything without me having to ask a thing! He was helpful and provided me with a loaner on the spot. Great customer service!

P

pmercogliano

Oct 24, 2012

Star icon

Ryan was extremely nice and knowledgeable from the moment I talked with him on the phone. I explained to him that my Mom had passed away and I had not been in to service the Integra for some time. He verified it had been over 2 1/2 years since the last service visit. He was very understanding and kind and assured me everything would be fine. The car passed the multi-point inspection with flying colors! I received a travel mug, the car was washed and vacuumed and looks fantastic. I did not get the pleasure to personally meet the mechanics behind the scenes, but thanks to them for all their hard work in making sure our vehicles are safe for travel and in top condition. I was very impressed today with everyone I came into contact with. And I KNOW my Mom is smiling from Above with approval. She loved her Acura and I do too.

K

klijoi

Oct 24, 2012

Star icon

Ryan worked with me on the price for my costly repairs and maintenance. Also he gave me a loaner car on the spot which was very convenient!

J

Jazjava

Oct 24, 2012

Star icon

I brought my MDX in for the 75,000 mile service. My MDX had previously been serviced at an Acura dealership out of state and Ryan looked at all my paper records to ensure what service was required. Ryan provided me a loaner car while my car was in the shop. It was a painless process. I called Ryan the other day when my Nav unit blanked out due to a dead battery. Ryan provided quick service over the phone and got the Nav unit up and running. Great service. I will continue to bring my MDX for service at Peoria Acura! Thanks Ryan!

D

drwalker9

Oct 24, 2012

Star icon

Mike King has been my Service adviser through two automobiles and has served me great. He has been very helpful in advising me when service is needed and what is needed. As I like to wait for service he sees that every thing is done on time and the vehicle is returned in clean and pristine condition. He helps when the idiot lights tell you one thing, and not realy working the way they should.

M

msimpson

Oct 24, 2012

Star icon

Service has always been professional and timely. Pricing has been great as well. I can always get a loaner car, even on short notice. Thanks Ryan.

S

selfhelp

Oct 24, 2012

Star icon

In the purchase of our Acura TSX, Fred was very helpful. He gave excellent service, explained everything clearly and let us know he would be available after the sale if we had further questions. We have used this dealership for several years for service on our other Acura. And although twice we did have some problems with that service, the dealership has gone out of their way to make it up to us so we will continue to have our Acura's serviced there.

N

NicholasW

Oct 24, 2012

Star icon

In the very short time I have interacted with Ryan Veretto, I can undoubtedly attest that he is the paramount reason I take My Acura TL to Acura of Peoria all the way from Chandler, bypassing Tempe and Scottsdale. He supervised the very first complete and thorough inspection on the car prior to me purchasing it, and he has been the only Service Manager I will work with for the maintenance and service at the dealership. Ryan has been proven to be very honest and straightforward in the translation and communication of every auto service diagnosis, as well as in providing very competitive pricing information for any issue the car experiences. Ryan has delivered excellent customer service every single time I have been to this dealership.

G

garthbailey

Oct 24, 2012

Star icon

Ryan Veretto has been top-notch in all my service visits with my 2013 RDX. He always took care of my vehicle the same day and had a loner vehicle waiting for me when I dropped mine off.

S

simba20235

Oct 23, 2012

Star icon

friendly, was waiting on us when we arrived, kept us well informed in our two hour wait. Nice food and snacks. And we cant forget the coffee. i would definitely recommend mike and this dealership

S

SPatkowski

Oct 23, 2012

Star icon

From the begining, Glenn Dobson helped us to get the kind of car for our family that we were looking for. We needed something to fit our family of 5 comfortably with room for 1 or 2 more. We needed a car that was easy to get in and out off due to my back problems,something good in snow for when we visit family, and the list went on. He was amazing!! Then Mike in finance was truely remarkable in helping us out and making sure we understood everything!To end off the wonderful experience, we set an appointment up with Ryan Veretto because the car we had bought had to be detailed and engine checked. He was so helpful and nice. Not just on the phone setting up a time for me to drop off the car but making sure I had a car to run my errands, putting gas in it when it was low, and making sure he made my family feel like WE were his only priority! We live 20 miles or more away from this Acura but my husband and I both agree that we would not hesitate driving all the way back there if we ever needed another car in a couple years! I would recommend this place to anyone and everyone I know and meet! They are WONDERFUL!!

A

apgamboa1

Oct 23, 2012

Star icon

Great customer service. And the waiting area is really nice. The wait wasnt bad. Overall I have been fully satisfied by the service and that's why I continue to take my vehicle there

2

2012MDX

Oct 23, 2012

Star icon

RYAN WAS AWESOME TO WORK WITH. I CAME IN WITH NO APPOINTMENT FOR AN OIL CHANGE WAS ADVISED IT WOULD TAKE ABOUT AN HOUR AND HALF. HE CAME BACK 1/2 LATER AND SAID I WAS READY TO GO. TRUCK WASHED AND READY. GREAT EXPERIENCE!

S

sedona990

Oct 23, 2012

Star icon

I was greeted immediately upon arrival in the service bay; did not have to wait for service advisor; service advisor was knowledgeable and helpful; did not have to wait for loaner car.

D

Davidchen0709

Oct 23, 2012

Star icon

This is my first oil change visit and Ryan has taken awesome care of me that I will defiantly come back for my next service or anything Acura need.

JB

Joyce Bennett

Oct 23, 2012

Star icon

Mike has been very helpful in explaining the service necessary on my MDX. He has a friendly manner, and has answered any question I might have as well as giving an honest quote on repairs.

D

Dlsnavel

Oct 22, 2012

Star icon

I went to the dealership to have my Acura RSX looked at, it was making a grinding noise intermidiately, while driving. I have a tight schedule all week and really didn't have time to have my car in the shop. Ryan had ran my car through a 27 point inspection and had me in a loner car within the hour, so i could get on with my busy day. Thanks Ryan, you rock buddy. -Derek Snavely

M

Mlgregory

Oct 22, 2012

Star icon

My husband and I have always experienced excellent customer service at Acura of Peoria. Mike King has always shown excellent care for us and our car. Thank you!!!!!

R

rahulvasudeva

Oct 22, 2012

Star icon

It was a nice experience working with Ryan. My Acura had some issue with the sensors and it usually takes about 45 mins to replace it, however Ryan figured that its going to be more than expected time, he immediately provided a loner car without wasting time. His sense of professionalism and friendliness it great. I would recommend this dealer and would also Thank Ryan for all his help.

C

czygmont

Oct 21, 2012

Star icon

It was an absolute pleasure working with Ryan. Ryan was not only helpful attending to my basic service needs, he was kind enough to inquire about a possible recall situation on my model. Sure enough, the recall was addressed and my vehicle handles much better (steering pump replacement). I would work with Ryan each and every time.

C

cander9msla

Oct 21, 2012

Star icon

Worked with Fred and we got the deal done to everyone's satisfaction. Very friendly,professional atmosphere throughout. Fred patiently pointed out and explained thevarious setup procedures and option choices with all of the systems. Very helpful.chuck

L

LuvAcura

Oct 21, 2012

Star icon

Doug was great to work with,very helpful and informative. He made the process extremely easy for us. Would recommend Acura Peoria to anyone, wonderful people there!

A

amanda3434

Oct 21, 2012

Star icon

I live in scottsdale and acura of scottsdale is right down the street but I travel to acura of Peoria to work with Ryan.Veretto. He has great customer service and very friendly

M

Mainegirl48

Oct 21, 2012

Star icon

Eileen was a pleasure to work with and never pushed us toward a vehicle we weren't interested in. There was no 'hard sell' and we would do business with her again with no hesitation.

T

Thanhha64

Oct 20, 2012

Star icon

I'm very happy with the services that Peoria Acura has been provided me. I will continue to bring my Acura TSX to this dealer for service as long as I own the car.

E

echodoc81

Oct 20, 2012

Star icon

Its a good place to go when it comes to your car whether its an acura or any other model. High standard there so no worries they take care of you.

S

sanjeev82

Oct 20, 2012

Star icon

Mike was really friendly. Even when i mentioned about scratches on my door, he promptly took the rubbing compound himself and fixed it. He even took time explaining the whole service to me.Looking forward to my next service with Acura Peoria.

M

MarvMathews

Oct 20, 2012

Star icon

We had the very best car buying experience ever! They were all friendly, fair and treated us with respect by listening and being very considerate to our requests. Fred Peralta made us feel very comfortable about our desire to purchase an Acura MDXby explaining in great detail everything we wanted to know about the car. Peoria Acura is a first class dealership that made our car buying experience fun.

M

Mrsmannski

Oct 14, 2012

Star icon

I knew exactly what car I wanted,, and wanted the experience to be fast and hassle free. Fred made sure that it was exactly that. Love my 2012 MDX!

D

Demarise

Oct 10, 2012

Star icon

Doug Randall was just wonderful to work with! He literally went the extra mile for me. Doug searched for - and found - the exact car I was looking for (at a different dealership), and he then traveled to and from that dealership (in Scottsdale) to bring it back to Peoria for me to drive. The evening I took possession of the car, Doug spent an hour with my husband and me showing us how to use the technology package and all the bells and whistles in the car. Doug's customer service is impressive and very much appreciated. Thank you, Doug, for a truly positive car-buying experience!

D

dsantos

Oct 9, 2012

Star icon

Darren was a pleasure to work with in purchasing my pre-owned vehicle. He took the time to test drive two vehicles with me and go over the deal economics. I left the dealership with an excellent car at an excellent price and a very competitive trade-in value for my previous vehicle.Following the purchase of my vehicle, I had a concern regarding the vehicle pulling to the right. Darren referred me to Ryan in the Service Department, who schedule a service appointment to address the issue. The issue was addressed and at no cost.It is a pleasure to work with a company that values its customers and reputation. I would highly recommend purchasing your next vehicle at Acura of Peoria.

L

lenard5

Oct 8, 2012

Star icon

We thought Fred was very friendly/knowledgeable and comfortably to work with. Also,the dealership show room was clean and the personnel were also friendly.

D

dmhammer

Oct 7, 2012

Star icon

Doug Randall was just wonderful to work with! He literally went the extra mile for me. Doug searched for - and found - the exact car I was looking for (at a different dealership), and he then traveled to and from that dealership (in Scottsdale) to bring it back to Peoria for me to drive. The evening I took possession of the car, Doug spent an hour with my husband and me showing us how to use the technology package and all the bells and whistles in the car. Doug's customer service is impressive and very much appreciated. Thank you, Doug, for a truly positive car-buying experience!

S

stuboc

Sep 29, 2012

Star icon

We have leased 5 vehicles from this dealership now. From the outset, when they didn't know us, they were friendly, helpful, and easily beat the prices at another Acura dealership that we had leased from before.I went in today to look into replacing a leased 2010 model for a 2012, and Doug made the process quick, pleasant, and reasonable. He took me for a couple of test drives, closed the deal, and helped me transfer my things into the new car.I would highly recommend Doug and this dealership to everyone. Tip of the hat to Sales Manager, Ben.

Z

zimbaro

Sep 22, 2012

Star icon

This was the best car buying experience we have ever had.Everyone we worked with was very courteous & helpful. Thank you for the great experience.

R

rkaushal12

Sep 21, 2012

Star icon

I went to Acura of Peoria last week and met Ken Zdrok, and he had impressed me with his soft spoken attitude along with very professional way. Ken has explained complete navigation system twice as well most of the features. He is knowledgeable, there is no doubt about it. The complete process was very easy and everyone at the dealership was very friendly and our experience at the dealership was extremely satisfied. Needless to say we will do all our future business with Ken Zdrok(Acura of Peoria), and will recommend our friends to give Ken an oppotunity to meet for any luxury vehicle buying .Thank you Acura for having such amazing staff, and Ken - Thank you so much for a wonderful experience.

P

Pixxie106

Sep 4, 2012

Star icon

This is my third Acura and I couldn't have asked for a more pleasant experience once again. Sarah has always been the one that has helped me, but when I asked for her and she was out that day, Fred and Glenn were more than willing to step in and help me. I'm proud to say I will be a lifelong Acura owner!

D

ddziewit1

Sep 4, 2012

Star icon

AWESOME FANTASTICWONDERFUL Experience working with Acura of Peoria. More important than that my salesman CHARLES MEYERS was humble, kind, professional. HE is no fast talking salesman which I love. A real person who cares about his customers and making a relationship with his customers. In my opinion that is a breath of fresh air. No sales pressure. He wanted to work with me and get the car that suited my needs. He is not pushy or persistent. If you're looking to a buy or lease new or used, certified what ever your budget is he is the man to work with. Oh I cant say enough about the service I received yesterday. Don't walk run best customer service in town. I could not have asked for a better experience at a car dealership. Thank you Chalres and Peoria Acura

DF

Devil Fan AZ

Sep 1, 2012

Star icon

Darren was very knowledgable and helpful in my purchase of my new Acura. His attitude was very positive and I felt as though he understood my needs. If in the market for a new Acura, I recommend Darren and his team highly.

BS

baron smythe

Aug 31, 2012

Star icon

i was browsing on the dealer's own site and while on the inventory page, i got a warning from my scanning software that a malicious code was present, so i closed everything and ran a scan. the file that was loaded from the dealer site was in quarantine that turned out to be spyware to track my movements and gather info. i obviously removed the file and then contacted the dealer to inquire about this issue, however they never responded. this leaves me feeling suspicious and i can not trust a dealer who have shady practices like this and did not pursue any car purchase after this experience.

G

Gradski

Aug 29, 2012

Star icon

Glenn was such a pleasure to work with on our purchase of the 2012 TSX. If it wasn't for Glenn I wouldn't be in this perfect vehicle. Thank you Glenn for making our purchase the easiet and streamline that we have ever dealt with before. We will be returning customers for years to come thanks to Glenn! YOU ROCK Glenn!!!!!!!!!!!!

R

rf4025810

Aug 28, 2012

Star icon

I went to Acura of Peoria to test drive the 2012 TSX. My sales person, Caleb Watkins, was exceptionally knowledgeable and very courteous. I have purchased several new vehicles in the past (Honda, Toyota, Ford and Chevrolet) and this was the absolute best, friendly, professional and stress free experience I have ever had when purchasing a new vehicle. Thank you Caleb and Acura of Peoria.

M

melanie.adams.9883

Aug 26, 2012

Star icon

I went to Acura of Peoria to do some casual browsing for a new car. This was my first solo car purchasing venture, so I was a bit apprehensive to say the least. Upon arrival, the friendliness and attentiveness of the staff made me feel right at home. Caleb took time with me to discuss exactly what I was looking for, what Acura had available now versus what I was used to (I was trading in an older Acura), what I would like to drive and what would fit in my budget. After debating a couple of options, we went for a test drive and I was sold. The lack of "salesy" talk and high-pressure antics was refreshing. I left the dealership not only excited about my new ride, but also with a sense of being welcomed as a new member of the Acura of Peoria family.

E

Expressb85

Aug 26, 2012

Star icon

I visited the dealership this Saturday and met with Allyssa. Allyssa was fantastic! She listened to my requests, tracked down a car within my price range, and was very knowledgeable about the car and the Acura dealership. The only downside to my experience was the wait tme for the finance area. It took approx 1.25 hours just to get in the finance office and begin the discussion. Ovearll I had a fantastic experience due to allyssa.

AC

Acura customer

Aug 26, 2012

Star icon

My experience was very good. They where curious and it was a very good buying experience.

A

Acuralinda

Aug 24, 2012

Star icon

I love my Acura Mdx.....Charles Myers Is the reason why we bought an Acura. Professional, low pressure sales technique, knowledgable, wonderful follow-up! Honest, committed to meeting our needs. Would highly recommend him. The Acura Peoria team did an excellent job and made our buying experience pleasant! Look forward to dealing with them in the future!!!

Y

ytoma

Aug 20, 2012

Star icon

I went to Acura of Peoria to get a brand new MDX. They were very friendly and they helped me a lot, especially the manager I believe his name was Paul, and mike was helpful too!. I got the car that I wanted to get and I left the dealership very happy.Thanks Acura of Peoria... :)

M

metallica4eva

Aug 17, 2012

Star icon

I recently attended this dealership and was helped by Allyssa. She was very friendly, very knowledgeable, and helped me with every question that I had. They have a great selection and some really cool looking cars! I do not have the money to buy a car at the moment, but when I do I would certainly love to buy one from her! Would recommend her to anyone looking for a nice and knowledgeable salesperson! I would say give Acura of Peoria a look, I certainly wasn't disappointed! -Sam H.

R

RMCD

Aug 16, 2012

Star icon

My wife and I recently had our second child. After about a month of jamming two child seats in the back of a Honda we decided to go shopping for a SUV that would better fit our family. Glenn went out of his way to pull multiple vehicles for us to look at. We finally found one to our liking. Glenn went all the way to Scottsdale to pick the vehicle and so we could look at it. The whole process was very easy and everyone at the dealership was very friendly. Needless to say we will do all our future business with Glenn / Acura of Peoria. THANKS FOR A GREAT SUV AND THE GREAT SERVICE!!

G

gnorth19

Aug 15, 2012

Star icon

Recently, my husband and I were shopping for a car. We went to Acura of Peoria to look for a reliable used car. We were met by Ken Zdrok, who introduced himself, offered us a seat and gave us a bottle of cold water to drink. He then proceeded to talk to us and learn what we were looking for in a used vehicle. Next, Ken made some vehicle suggestions and brought them up for us to look at and test drive. It was 1150 outside and Ken maintained his professional attitude as he braved the heat while bringing many cars up to the showroom. This enabled us to stay in the air conditioned showroom while Ken brought the cars to us. We were at the dealership for several hours before deciding which car to purchase. Ken ordered dinner to be delivered to the dealership as we continued to fill out the paperwork. We feel Ken represented Acura of Peoria in the best way possible and we will definitely return for all of our vehicle needs.

U

uscsweetlady

Aug 14, 2012

Star icon

I purchased a vehicle, and I explicitly requested my personalized plates transferred. The sales person and Mike, the finance manager said I would receive them, and to wait. I received generic plates. I then went to an authorized MVD dealer this past week, which let me know that I should contact the dealership, as they should remedy this issue. I called and spoke with Shelly, who works on registration. She was not helpful at all, and made it seems as though it was my fault for not receiving my personalized plates. They lack customer service!

C

Ccannon05

Aug 13, 2012

Star icon

I recently purchased a truck at Peoria Acura. Charles Myers was our sales representative. Charles is the most knowledgeable and personable sales agent I have ever met. Over the course of the last 15 years I have purchased more than 7 vehicles from multiple dealerships, and until now they have been mediocre buying experiences at best. Charles knew every spec on every vehicle that I wanted to look at. He also listened to my requests in order to better service my needs. He truly is a breath of fresh air and I look forward to the day I purchase another vehicle. I can say with absolute certainty Charles Myers is the man i will see when that time comes. Thank you so much for a wonderful truck and buying experience !!!! Cassidi Cannon

K

kkay1983

Aug 13, 2012

Star icon

Eileen was super friendly and never pushy. Paul stepped in to haggle the price and did a great job. We walked out pretty satisfied with the deal we got on our used car purchase as well as our trade in.

J

jdobeck

Aug 12, 2012

Star icon

Eileen knocked it out of the park for us, We were greeted on one of the hottest days yet with a pleasant cheerful "Good Afternoon" and it only got better from there. Eileen went on several test rides with us, answering every and all questions with HONEST direct answers and allowed us to feel at home without the normal pressure you would feel at other dealerships. We had visited over 4 other dealerships that day and actually got up and left on one of them due to being treated like a number. At Acura we felt as we were the priority, our needs were the only needs to be filled. Eileen and her sales team went out of their ways to take care of us.... at the end of the day we are VERY happy with our purchase and how we got to our numbers, Thank you Acura for having such amazing staff and Eileen on board.. We will be Back

EB

Emi Brock

Aug 11, 2012

Star icon

Although I was not looking to purchase a car, I could never be more happy with having purchased my Acura RDX from Fred Peralta. It was nice to work with a salesman who was so professional, sincere about his job, and friendly too. He convinced my husband and I that he could deliver on three things: a car we liked; a salesman we liked; and a price we liked. Thanks for delivering on all three.

S

slinich

Aug 11, 2012

Star icon

This is the fourth vehicle we have purchased from Acura of Peoria and have always had a very positive experience at the dealership. One of the vehicles was an anniversary present for my wife and the salesman exceeded above and beyond what would be normal expectations. The personnel are all very helpful and friendly and go out of their way to make you feel welcome. Overall just what you would hope for in a car buying experience.

C

cb3994

Aug 11, 2012

Star icon

Charles made me feel like am old friend. He really knows his product and conveys his sincere belief in Acura and his sales.and service team. He really listened to what I wanted and I believe he had MY best interest at heart. Good man and the managers did not push and press as what my experiences have been at other dealerships.

D

dogshowchick0329

Aug 11, 2012

Star icon

Allyssa was very helpful. She showed me a lot of different options and made sure they were affordable for my budget. She could not have been friendlier to me. All the cars she showed me were perfect.

T

topbroom

Aug 9, 2012

Star icon

Fred was my first contact and he stayed with me from start to finish. He answered all my hard questions and was not (Hard Sell).I would recommend this dealership t anyone looking for a car new or used.Regards, John

B

barzakov13

Aug 9, 2012

Star icon

Allyssa was very friendly and kind. She got me what I wanted and was very very helpful. I would most deffenently come back to see Allyssa if I wanna get another car and will recommend her and the dealership to all my friends.

B

Bubbaskoob

Jul 31, 2012

Star icon

Our experience was quick and easy. My wife and I have to drive a few hours to the dealership but well worth it. We knew what we wanted and our salesman made sure we got it.

CE

Car enthusiast

Jul 31, 2012

Star icon

This place is not reflective of the high level of integrity and professionalism Acura is known for. They should be embarrassed.

M

mdxer2012

Jul 27, 2012

Star icon

I recently received a delivery for an order placed online. The item, a wheel, had cosmetic damage that was not apparent until after unpacking. I called the parts department explained the situation. I believe it was Eric who I spoke with, without any hesitation he arranged to have a replacement wheel shipped expedited delivery to replace the damaged item prior to their receiving the original back. Experience could not have been better. Thanks!

BC

Barbara Chassin

Jul 25, 2012

Star icon

This was a very pleasant transaction. This is our third car from Acuraof Peoria and it is always a good experience. We have worked with Doug Randall twice before. This is my. Fifth MDX -the last three have. Been from Acura of Peoria.,,

W

wingram7

Jul 25, 2012

Star icon

I just leased a new 2012 Acura TL from Acura of Peoria and I love the car!This is my eight Acura lease/purchase over several years and I have to saythis lease was the easiest one I can remember,all because of Mr.Doug Randall.Doug knows the "car business" and he also knows "Customer Service" and how acustomer should be treated during the the whole "car buying experience". If your looking to buy or lease an Acura, then I would suggest that you contactDoug Randall at Acura of Peoria, you'll be glad you did!wingram7

E

echodoc81

Jul 25, 2012

Star icon

They go above and beyhond to find ways to help you out and make things happen simple as that!!! So there is no need to say more then that it self.

B

balajimsr

Jul 24, 2012

Star icon

Very friendly and great customer service.We got the car we wanted at the price we wanted.Glenn Dobson helped us with the deal.He was friendly and the service was just great.No half truths,they explained everything there is to know about the car and the service we will get.we were not rushed to make any decisions.comunication was good.we recommend the delar and for sure Glenn Dobson.He and his team made the purchase easy and simple.We are happy and satisfied customers.

JA

Jill and Andrew

Jul 24, 2012

Star icon

The experience began with an instant rapport with Manager Brijen Dave and Salesman Extraordinaire Paul Brown. Going into the dealership, there were quite a few MDX I looked at online and Paul was very patient, allowing us to drive each one twice, gave us privacy to deliberate which most dealers wouldn dream of doing. Once we test drove everything on our list it became a very tough decision as every one of their pre-owned cars looked absolutely immaculate. Product Knowledge was also quite impressive as was the level of professionalism. I have to say, Paul probably worked the longest, hardest day in the history of car sales yet never lost his cool. We went in we were leaning toward buying a Certified Pre-Owned MDX because of the rigorous tests and thorough examination they receive in order to receive the certified status. To a consumer this means total peace of mind. We were shown how to operate all of the many unique features on the gorgeous, stand-out MDX during the consumer viewing/inspection. There is one thing I might suggest and that is they should clear the previously owners information, we knew everything about them based on their tech set up. When we got the car home, we noticed a couple of very minor issues that needed to be addressed. Without hesitation we received a call from Paul first thing in the morning telling us he will do whatever is necessary to ensure total satisfaction. I took the car in after work and was provided a (spectacular) 2012 Special Edition TSX as a loaner. WOW it is beautiful! And now we want to buy it which of course, was loaned to us purely by design. To summarize: Standards of excellence were consistently demonstrated overall. There was an obvious sense of pride coming from every person we interacted with from Sales Mgr to Service Staff. I Hope Paul sells one million Acura during his time with the company! He will definitely see us again. *Tip: Make sure to run your credit and print it out during the credit process. They may try to tell you your score is lower than it is to get around the very low interest rate. This would be the one area where I would issue a low score. I re-ran the report online and then called all 3 bureaus 2 days after the purchase to re-verify what I already knew. It was forgiven because we were still accommodated with the lower rate. They also would not disclose where they were pulling the low score. This has nothing to do with Sales Staff so PAUL still gets an A+ and Brijen gets an A as well. Way to go guys!

S

shawnav

Jul 23, 2012

Star icon

I always make my husband deal with car negotiations because it is typically a pain. This time my husband was busy and talked me into going into the dealership and giving it a "go" since I was ready to purchase if we could make the numbers work. We had a fairly aggressive bottom line that we needed to meet, but both Fred Peralta, my salesperson and Patrick, the sales manager treated me with absolute respect and I truly believed that they were working very hard to put the transaction together for me. We DID come to an agreement and the following process was both painless and again courteous and respectful. Fred did an awesome job of thoroghly going over all the details of the vehicle and patiently explaining all the technology. He was knowledgeable, kind and genuinely cared about being sure that I was happy with the delivery.Seriously, from walking in the door, negotiations, finance and delivery this was by far the best vehicle purchase I have ever experienced. Thanks guys for making my "newbie" negotiation experience positive :).Shawna Vigfusson

J

johnpr44

Jul 23, 2012

Star icon

I came to this dealership very apprehensive because my last experience with a different dealer was not positive. However, Fred Peralta was very nice to my wife and I and I can honestly say overall we had a good experience and got a good deal. I would recommend not only Acura of Peoria but also Fred Peralta as well.

T

tlopez47

Jul 23, 2012

Star icon

Just purchased a 2013 Acura RDX (FWD w/Tech) and it was a positive experience throughout test drive and final sales negotiation. Our primary sales person (Fred Peralta) was extremely knowledgeable, perceptive, and positive during the entire process. Believe that I got very good deal on purchase price and trade-in value. There was great communication with Fred and the entire Acura Peoria sales team. There continues to be attentive follow-up communication from Fred and the executive management staff. I'm "on the road again" and looking good in my new Acura RDX.

F

fluvisi

Jul 22, 2012

Star icon

The sales team at Accura of Peoria was not truthful. I was told by Jorge Gomez my car was making some kind of noise and something was going to happen soon. I was also question by Jorge with the CarFax for my trade in that Accura of Peroria would never sale the car on there lot and the liability was to much, because of the past condition of the car. The car was in to bad of shape from the CarFax; the car is for sale on your lot as of today!Mike Gallagher was to new and know's nothing about selling cars (still in training mode).I trusted Jorge Gomez! Jorge was not totally honest with my wife and I selling the car we purchased from Accura of Peoria. When I think back on our sales exspearience with Accura of Peoria it was all a fraud with trading my 1998 Corvette in to upgrading to a 2000 Corvette.The sales staff was not honest and took advantage of my lack of knowledge of buying and selling used car...very disappointed with Accura of Peoria.I have purchased a 2 year warranty with our car. I'm not sure I can trust Accura of doing the right thing moving forward.I take responsibility for making the deal, but hold Accura of Peoria responsible for being honest and truthful! Consumer Alert!

S

Shilps

Jul 21, 2012

Star icon

Freindly and helpful folks. Good salesmanship. They were very courteous . Would recommend this particular location I. E Peoria for anyone who is looking out for a Acura brand.

J

jwkerce

Jul 19, 2012

Star icon

I can't say enough about the great service I received. They made the buying experience a cake walk. There was no pressure. And they set up all the technology in my new TL SH AWD. I will definately come back!Jeff K.

D

DLBALLOU

Jul 17, 2012

Star icon

FRED DID A FANTASTIC JOB......VERY PERSONABLE. KNOWS THE CARS AND KNOWS THE BUSINESS. WE WERE INTRODUCED TO EVERYBODY WHO WILL BE TAKING CARE OF OUR PURCHASE.

A

Atolzman

Jul 14, 2012

Star icon

If you need a car, you have to see Doug! We have brought numerous cars from him and we always keep coming back, for the superior Acura quality and more importantly Doug's customer service!

T

Tyreece1

Jul 12, 2012

Star icon

Eileen was amazing. Very friendly and attentive, she new just how to handle us. Thanks for the great work Eileen. She kept us entertained even when it came down to the numbers which is never fun.

S

stccck3

Jul 6, 2012

Star icon

Doug was very professional and helpful, provided us with various options and showed us various vehicles before we decided on the type and then it was time to pick the model, color and .... it took us awhile, Thank you Doug.

S

Sandbergkr

Jul 4, 2012

Star icon

Ken was great, very helpful and friendly; no pressure. He helped us find the exact car we wanted in our specific requirements and made the process easy. He even ordered us lunch! Great job Ken, we will back to see you again and send you all our referrals.

2

2012RDXer

Jul 3, 2012

Star icon

Ken and Mike were very professional. I have purchased many cars from a variety of dealers over the past 30 years and they are among the best. Provided answers to all questions and information about all products and services. I will be back.

P

pspirich

Jul 1, 2012

Star icon

Glenn Dobson made me feel like a valuable customer and was very courteous. Ben Quayle went above and beyond to help get the deal done.

M

marvinjordan

Jun 30, 2012

Star icon

The most impressive part of my enjoyable car-buying experience was the knowledge of Mr. Doug Randall. At no time did I feel I was being uncomfortably pressured into purchasing a new vehicle--this guy deserves a raise!

S

ssapkos

Jun 28, 2012

Star icon

Doug Randall is a mature well seasoned sales person with a great sense of humor.He knows how to deal with all the buying issues without wasting a lot of time. This is a great quality. He is very product knowledgeable, of the models he sells, as well as comparing features with the competition. As I get older, well into Medicare, I get frustrated with the younger "car salesmen" who are fast talking empty suits. As a result I usually avoid auto show rooms. Doug was a breath of fresh air! I may even consider buying another vehicle in the next year and it will certainly will be through Doug. I will recommend Doug to all my "mature" friends without any reservation. Stan W Sapkos D.D.S.

V

Vejpga

Jun 27, 2012

Star icon

We contacted the dealer through the internet, Fred called us back and set up anappointment with us. We were interested in a lease and had a figure in mind and I don't know how but he made it happen. This is the 4th acura we have acquired through this dealership. We are very satisfied with all aspects of the transaction.Thank you Fred

C

ClaudiaALopez

Jun 24, 2012

Star icon

My husband and I were lingering around the lot trying to find what would be my second preferred pick for a new vehicle, when Fred approached us to help. Immediately he jumped on to what we wanted and he recommended what would be more suitable for us. I absolutely loved the experience and for being a frist time car buyer, customer service was exceptional. Fred was honest and very polite. He didnt play games and we walked out the same day within a couple of hours with a brand new 2012 Acura TSX Special Edition. I dont know what else I love more than this car. Acura of Peoria did great!

R

RodgerW1

Jun 24, 2012

Star icon

We went in to look at a used vehicle we saw online. We met with Glenn Dobson and he was knowlegeable and friendly. Absolutely no hard pressure. We met with finance manager who also explained everything in detail and took the time to answer all our questions. We had been to several dealerships and always left frustrated with the whole car-buying experience. We purchased the vehicle we came in to see; received a fair price for our trade in, and will definitely recommend Acura of Peoria and Glenn to others.

L

Lindsay

Jun 23, 2012

Star icon

I have attempted to buy multiple cars from this dealership, every time ended in extreme disappointment. First time I had been talking to sales associate Ben Quail. I found the exact car I wanted to buy, worked a deal over email. The day I went to buy it I had sent an email 20 minutes before I made the hour drive to the dealership, to make sure the car was still there. When I got there Ben was not there, nether was the car..... I was told that the car had sold hours ago. Second attempt to purchase a car from them. I found a local car dealership that was going to help me out finding a particular car. So Acura of Peoria had the exact car I wanted, so they took me over there. I see the car in the front "on the sales floor" so I was sold! That was until they told me that the car that I wanted had a hold on it and was not for sale.... Wouldn wish my worst enemy on the awful experience I had with Acura of Peoria!

E

ej_larsen

Jun 15, 2012

Star icon

I have to say that I was leery going into a luxury dealership looking to buy a used car that was not super high value; I was pleasantly wrong-headed.I expected to be treated like a second class customer at best. Instead Jorge treated me like I was the most important deal that he had ever tried to close. And the finance guys (Mike & Mike) were absolutely low pressure. Nobody tried to force anything down my throat, or corner me and hold my car keys hostage (I have had some pretty tense moments buying cars), and the salesmen didn't multiply (If you've ever bought a car at a high-pressure dealership, you understand what I mean.). I have to say that I will always look at this dealership first for a car, even if I am looking for a different brand. It is quite and peaceful inside, there are no strange half-empty, devoid of personal effects little cube offices they stuff you in for hours on end, while the evil trolls (So the stigma would seem) behind the curtain fiendishly contemplate whether or not the last $500.00 you want off the car will bankrupt the dealership or not. No piece of paper with bolder and bolder red writing scribbled aggressively over your offer being passed back to the evil trolls behind the curtain more times than a pin ball in a 50's diner. So if you are like me -and are a little on the assertive side- and don't respond well(?) to the typical high pressure, think they have you by the family jewels type of sales tactics, this is the place to go. I am sure all of the sales staff are great, but I recommend Jorge Gomez, as he is the only sales guy I met, and by proxy the only sales guy I can honestly speak about.

J

jflecky

Jun 13, 2012

Star icon

This is our 2nd buying experience with Acura of Peoria. Recently, we leased a vehicle with Doug Randall. I initally met him over the phone and I was impressed with how easy he was to reach. He always answered his phone and called me back promptly. I truly had that sense that he was "working for me." When we came to the dealership to work with Doug face to face, I was always greeted by the receptionist or one of the floor salesmen. My husband and I were most impressed with how serious Acura of Peoria took our business. They wanted to make the deal work for us and we left very happy. We only have Acuras in our driveway and that is because of the quality of their product and the service we get after the sale. Doug already touched base with me the day after we signed to make sure we were happy. He even offered to come to my home to ensure we get our garage control set up correctly. Now that's what I call service!Kudos to the entire staff at Acura of Peoria for consistently offering excellent customer service. You have another loyal customer!

P

poopypants

Jun 11, 2012

Star icon

It was an enjoyable experience.Fred is a nice guy and we didn't feel pressured to do anything. The cookies were great as well as the coffee, the bathrooms were clean. Is that 25 words yet?

O

otiv

Jun 8, 2012

Star icon

Doug is professional in every sense of the word. Answered all questions/concerns,and communicated well. would reccommend him to any one. Doug is an asset to Acura Peoria.

RM

Richard Mangis

Jun 3, 2012

Star icon

Doug Randall went out of his way in normal auto sales to make us feel comfortable and he answered our questions completely without hesitation. The features of our new car were explained as well as the conditions of our new lease. This was a very pleasurable experience. We talked to Mr. Randall on the phone to set up everything and when we came to the dealership, from out of town, everything went just as he explained it would, and in less than 5 hours we were on our way back home in our new car. We love our new car, which is our second leass from Doug Randall and the fourth from the dealership.

S

sundevilRN

May 28, 2012

Star icon

We have leased 2 and purchased 1 car from Acura Peoria and are very happy with the service we have received each and every time. Doug contacted me about turning my lease in early for a new TSX with no cost to me and keeping my payment the same. I am happy and pleased to say that the deal went exactly as stated, there were no surprises. Every time my husband and I have dealt with the sales team or service even it has been a wonderful experience. Acura makes us feel like we are #1. We will continue to lease/purchase from Acura in the future because of this.

K

KAZIZ

May 28, 2012

Star icon

THEY GAVE ME THE DEAL OTHER DEALER SAID IMPOSSIBLE. WELL END UP BEING CLOSE BUT STILL SATISFIED. JUST STOP BY AND FIND GLENN IF YOU ARE LOOKING FOR A CAR. I WAS NOT EVEN IN THE MARKET BUT EVENTUALLY END UP WITH NEW MDX. BUT DO YOUR STUDY. WORK WITH THEM AND YOU WILL GET WHAT YOU WANT(OR VERY CLOSE). AND BE PATIENT. BEN ALSO WAS VERY AGGRESSIVE TO MEET THE PRICE.

J

jet2set

May 25, 2012

Star icon

This was the second Acura dealership I visited. Because of my experience at a previous Acura dealership, the Peoria dealership exceeded my expectations. What impressed me the most about this dealership is that negotiating my deal and trade in was not an arduous process. They did way better than what I expected on price. The general atmosphere is very inviting. I would recommend dealership, specifically Ben & Glenn.

N

Niller

May 21, 2012

Star icon

I spent hours and hours negotiating a price.After a price was reached I went in to fill out the paperwork. As I was filling it out I was informed the price I was told did not apply with the features that had been agreed upon. I was told it was a miscommunication....despite the text I had? I walked out and was called later to let me know they would give me that price they had told me before was ok? I have been insulted several times by things they told me. I guess they felt because I was a women buying a car they could tell me lies and I would fall for it. I went to North Scottsdale and was treated with respect and got a better price.Make sure you get your quote in writing with all the features spelled out or just got to North Scottsdale.

C

caalli

May 1, 2012

Star icon

Here is my story.It is the experience that I had with Peoria Acuras service department that gives dealers a bad name and makes people uneasy about going to a dealership. I want to start by saying this car was a purchase for my son that has had an extremely bad year. His father passed away at 40 when he was hit on his motorcycle. He made it through this and graduated high school with honors, received awards in ROTC and was a police explorer. He was starting school and had gotten a job. He was riding his bike to and from work. This car was purchased to show him how proud I was of all of his achievements this year. This 2003 Acura CL was everything he wanted sunroof, leather seats and is 6 cylinder. I would have not purchases the car with all of the deceptions by the staff but my son wanted the car so against my better judgment I purchased the car for him with everything that he had been through this year.I had my sons car towed into Peoria Acura after less than a month and 1000 miles of him driving it. Mike was pleasant and had a loaner car ready for me. I liked the fact that they provided me with the same type of vehicle that I had bought for my son other than they only had a SUV available. He called me and told me that it was the transmission. I was totally shocked that the transmission had gone out that short of me purchasing the car. He told me that it was going to cost $5000 to purchase a transmission. I told him that I am not willing to pay that since the car was less than a month old and there had only been 1000 miles put on the car since it was purchased. I will go into what transpired between your staff and I later in this letter. At this point what I want it to nullify the contract. I do not want to do business with a company that does not back a car they sold I am currently looking into a law that states that a car purchased in Arizona must be operable for 3,000 miles or 3 months. There could have been service recovery in the beginning by replacing the transmission with little or no cost to me. I called Mike after hearing about the transmission the next day. I had spoken to a few friends that are service managers or work as mechanics. I found out that it is unlikely that the technician was not aware of the transmission problem since it was such a short period of time since I purchased the car. . I have a hard time that people that I have known for many years that have nothing to lose would lie Mike told me that I should have purchased the extended warranty and it MAY have picked his up. There were many things told to me that were not truths after this point. Mike told me that Acura would pay half of the amount because they were aware that this year and type of car had transmission problems and this was unheard of for Acura to do with a second owner. I know this Marketing/Sales strategy. I work with sales and marketing. He made it seem like he going the extra mile to help. He told me that the company did not know how the car was run because my son had put 2500 miles on the car which was not true because I compared the mileage when I bought the car to the current mileage which was about 1000 miles. I told him that when I had talked to people that I knew that there were other options that were not as expensive, such as, rebuilding or buying a used one. Mike told me that the transmission in my car was hard to find and that Acura transmission were not meant to be rebuild. I do not think any transmission is meant to be rebuilt. So I asked to talk to the GM and was told that someone from the complaint department by the name of Chuck would be calling me back about the problem. Mike was going to explain the situation to Chuck and that he would be calling me. My experience went from bad to worse. He was supposed to take a message and have you call me on Friday because when I asked to speak to you I was told you were in meetings. I talk to him about the service issues that I had when I bought the car. That when they first tried to sell me the car they came back with an extremely high payment and interest rate saying that since my son was a first time buyer that is the reason everything was so high. Although my husband handled most of these things I did know enough to know that since I was the primary with my son as the secondary that it was off of my credit and I have good credit. My son has good credit just not long standing credit history. So I told them to come back with their best because I was not going back and forth. They came back with a reasonable amount. This was after we did the usual what payment do you want and I said what you are willing to sell me the car. When I went to finance which you can verify because I was told that they had to tape it. The finance man named Mike told me that if we added gap, extended warranty and a security system he could drop my interest rate by a percent. Right then I would have left if my son did not want that car. There was deception. I understand that the company is in business to make money. So after explaining all that and with what was happening with the transmission that I really felt taken advantage of by Peoria Acura. Although the extended warranty was offered the car had less than 1000 mileages put on it, had no plate and I had not even made the first payment and the car broke down. I felt that the dealership should have fixed the transmission to show good faith since I bought the car in good faith. The sales person made it a point to say many times the car was in great shape all the work was done here and that there would not be any problems with the car and old couple had owner it and they traded it in for a newer version. I asked about the dealership picking up some of the money for the transmission but his response was that they would not and under no obligation to pay anything and they were not trying to take advantage of me. The dealership sells 150 cars a month they are not going to take advantage of one person. I happen to know that my boss bought her car there and said she would never do business with your dealership again. She said that if she knew that I was going there she would have warned me. I told him that I was not happy with that answer and that I wanted to speak to you. He did say that I could come back and trade out of the car that I had. So I asked if that meant that they would but it back for what they sold it to me. He said that they knew that they were going to have to spend 2500 to fix it. That was not an acceptable answer. Saturday morning when I did not hear from you I e-mailed Mike about the loaner car that he provided and that it said that I needed to return it today and I felt that since I had not spoken to you that I should not have to return the loaner until I spoke to you. I also mention a law I had heard of by talking to someone that says that the car must be operable for 3 months or 3,000 that I am researching. I asked him to contact me. He did not respond. So then I called and asked to speak to you and I was transferred to numerous people in sales then I was finally transferred to Dave and his wifes voicemail. They were the sales managers. I do understand that they are your buffers. But neither one of them called me back either.

C

carbuyer20122

Apr 23, 2012

Star icon

I purchased a used car from Acura of Peoria on April 20th 2012. While my salesman was very friendly and pleasant, the tactics employed during the sales process were despicable. After agreement on price and trade-in were reached with the salesman, he return with a contract that included an extra $349 for zep tek a paint protectant, $599 for an undercoating, and $5 for tire disposal for new cars. $953 added to the sales price. When I refused the products, I was told they were on the car and could not be removed. I said I did not want them and walked away. They followed me and the items had been miraculously removed. Once the contract was corrected, I told them had financing. I was told I had to prove who I was. They asked for my SS# and had me sign another from which it turned out was for pulling my credit app, by deception. They did in fact offer me financing during the final paper signing. Im sure Im not the only one they do this to. I feel for the people who dont catch their tactics.

A

amcoop1

Apr 21, 2012

Star icon

I got great service from everyone I worked with. This was the second vehicle I got from Acura Peoria and plan to use again! I love my new car!

B

Briguy5791

Apr 13, 2012

Star icon

Everything was easily negotiated through email and over the phone. Doug Randall was very friendly and handled everything extremely quickly. Everything I was told is what I got and there were no hidden fees or anything.

S

Shcjayhawk

Apr 13, 2012

Star icon

Very smooth transaction. I have always been pleased with this dealership and didn't even consider going elsewhere. Doug Randall was very thorough in his presentation of my new MDX.

A

Abamby

Apr 11, 2012

Star icon

My experience with Acura of Peoria was wonderful. From the first day that I walked into the dealership almost a year ago, the customer service was amazing. I just recently after much thought and necessity purchased my Acura TL and I am absolutely in love. I had many concerns with purchasing a car, after having my Honda for 11yrs, but Caleb and staff at Acura of Peoria did not make me feel pressured and worked hard to give me a great deal. I am truly a proud new owner and I would recommend and return to this dealership. I feel I have gained a friend in Caleb, and I know he will continue to be successful at Acura of Peoria.

R

RVBudnick

Apr 2, 2012

Star icon

This is our fourth purchase from this dealer and each experience has gotten better. We live 100 miles away so we deal on the phone, no surprises on arrival, and the finance piece took less than 15 minutes. The best ever. Doug is a salesman who delivers what the tells you he will. The dealership management works hard to make the whole experience a pleasant one also. We will continue to go back to this dealer in the future.

D

darrin.yee

Mar 15, 2012

Star icon

So I have been in contact with two employees specifically at Acura of Peoria for the past 2 - 2.5 months, and I assure you the experience has been absolutely dreadful and painful. The initial visit was relatively friendly and so were the follow up phone calls. After being guaranteed a lower pricing due to new models for a specific vehicle which were supposed to arrive within the next few weeks, I was convinced to go into the dealership to discuss a deal which had the potential to be solidified that afternoon. This is where everything went down hill..I arrived at the dealership after being contacted with the same salesperson with whom I had been in contact with the entire process. He told me he would not be working that day but he assured me he would be there to assist in the dealing process. Upon arrival, I was notified that he in fact was not there at all. Please keep in mind, I am driving 45+ minutes to get to this dealership and I expect to see the same man whom I have been working with throughout this entire process. His manager then proceeded to tell me that he was unable to come into the dealership today because he was not able to find a ride to the dealership. After being told that, I finally decide that I will at least sit down and talk to the manager since I had already driven so far and out of my way to get to where I was. The manager then asks to be excused for a second and while he is gone, I receive a phone call from the salesperson whom I was expecting to see there. He then proceeds to apologize for not being there and tells me that he was unable to go in because he could not find a babysitter for his daughter. Clearly, one of them, if not both, is lying to me. Unfortunately though, that is only where the lying begins.So after being lied to, against my better judgement, I still decide to give them a chance to make their case and negotiate a deal with me. Within the first 30 MINUTES, the manager gives me a price of $36,000 even. This price was $700 less than my previous offer which was given 2 months ago. After stating that I would go home and consider his new offer, he begins to ask me how low I need to go in order for him to close the deal that very day. I tell him that I am not in a hurry to make a deal, but he continues to pressure me into naming a price. I tell him to name a price and he does so, but I tell him if he continues to go lower that we might be able to work something out. Eventually, his final offer is $33,000 OUT THE DOOR. I tell him if he can give me that price, then I will make the deal at that very moment. He goes back to talk to his general sales manager who then comes out and discusses with me the final pricing. We agree and shake hands. After this, I begin to sign the papers. Keep in mind, this is now 2 and a half hours into the process. While signing the papers, I notice that the numbers are now different. I ask to talk to the general sales manager again and he comes out and begins to tell me that the price we shook on was a sales price, NOT an out the door price. The final pricing came out to be $35,700, just $300 less than what I was given 2 hours earlier! Why would I waste 2 hours of my life had I known that I would only save $300 more? After this, I was so frustrated with them that I ended up leaving the dealership with no intentions of purchasing a car from them.3 days after this incident, I receive a call from them. I get a call from the original salesperson with whom I had been talking to and working with for this entire process. I express the amount of frustration I was dealing with because of them and he assures me that they are sorry and that he will talk to one of the part owners in hopes of working out a deal. We hang up and 5 minutes later I receive another call from the dealership. This time, it is from the general sales manager. He tells me that he felt disrespected because I said he lied to me, which he did. He then points out the obvious and says that I am unhappy, and proceeds to tell me that he does not want to do business with an unhappy costumer. He then says he no longer wants my business. Absolutely unbelievable!In the end, my experience with Acura of Peoria was absolutely HORRIBLE and if they want to help their business, they should reconsider who they have sitting in the seat of general sales manager. He was the absolutely worst person to work with and I never want to purchase a car from this dealership in the future. I would rather spend an extra $2,000 at a different dealership with the satisfaction of working with people who are at least straightforward with me. The amount of lying that took place in this dealership was absolutely unacceptable. As a warning to anyone who reads this and may consider going to Acura of Peoria in hopes of doing business with them, I highly suggest that you consider going to Tempe or North Scottsdale. They will not try to pull the ol' "bait and switch" on you and rip you off an extra $2,700!

A

aprilbryant

Mar 15, 2012

Star icon

I emailed the dealership and Freddy Peralta contacted me right away..When I showed up the car was up front waiting for me to go on a test drive..Finance was simple and fast..Thank you helping my new 2010 acura zdx leaving with a smile

D

DouglasB3450

Mar 14, 2012

Star icon

I came in to find a truck and i found a good deal on a dodge. I would totally recommend buying a vehicle here. Thank You guys!

D

dance4ever

Mar 14, 2012

Star icon

WENT TO SEE ABOUT A USED CAR & FRED PERALTA WAS THE SALES PERSON I SPOKE WITH, EXCELLENT CUSTOMER SERVICE & GREAT PERSONALITY. I DIDNT FIND WHAT I WANTED at THE MOMENT FOR MY PRICE RANGE BUT FOR FUTURE REFERENCES ON ANYONE LOOKING TO BUY AN ACURA I WILL SEND HIS WAY. GREAT JOB MR. PERALTA...

T

Tash96

Mar 7, 2012

Star icon

Everyone was so wonderful! This is a great place to buy a car! They are efficient and friendly, which is hard to find at times! We will highly recommend them to others!!

B

Blazer5667

Mar 7, 2012

Star icon

I went to Acura of Peoria for service on my old TL .. Met Fred Peralta there and he helped find me a great deal on a new Acura TL. I never thought it could get done....he did it. Great job to Fred and I will always go back to Acura of Peoria for the experience I receieved.Bill Hurst

A

Adriangarson

Mar 6, 2012

Star icon

Great experience...good prices. Customer service is the pinnacle of any sales, and I think Acura of Peoria exemplified that with me. Fred Peralta went above and beyond any expectations.

L

LisaCorrea

Mar 5, 2012

Star icon

I just want to say I had a great experience buying my vehicle at acura of peoria. My salesman Fred Peralta was wonderful. He answered all my questions and got me the best deal. I would definelty recommend anyone to buy a vehicle from there. Im very happy with my vehicle and haven't had any problems.

C

Cathy865

Mar 4, 2012

Star icon

I purchased my very first Acura MDX from Fred Peralta. He made it easy and there was no pressure at all. Acura of Peoria has a great staff and a great selection of vehicles to choose from. I would recommend Acura of Peoria to all my friends and family!

S

SoniaBaby

Mar 3, 2012

Star icon

I had a wonderful experience at this dealer. The salesman did not "hover" aroundus, he let us browse and was available when we finally had a question. Fred letus test drive any vehicle we wanted to and we were able to go on the route we picked.Some dealers take you on "their" pre-selected route. Fred helped us get a reallygood deal, there was no "high pressure" to buy a car. We look forward to goingto this dealer again, and of course we will ask for Fred. Thanks Acura of Peoria!

R

rksalman

Mar 3, 2012

Star icon

This is my third Acura vehicle so obviously I really like them. Besides the cars/SUV working really good for me I had a very good salesman in Fred. I also would like to say my service guy Vince is the best.

B

brittjarr

Mar 2, 2012

Star icon

I would highly recommend Freddy to friends and family. I had an excellent service experience. Freddy was very helpful throughout the whole purchase of my first Acura.

B

Blazer5667

Feb 28, 2012

Star icon

Fred Peralta did a great job for me......helped with a reasonable financial package but moreso, his service and help is what drove me to purchase this new acura TL.Bill Hurst

X

xuyenaz2012

Feb 28, 2012

Star icon

Great personality, great customers service, and great price. I would recommend whose love Acura car to come to this dealer ask for Fred.We love Acura car.

M

michaelstein

Feb 28, 2012

Star icon

This is our first car from there but, they were amazing. We were told by other dealers in town that things will change once we get to this dealership but to our surprise this dealership gave us everything that was promised to us and more. We even had a General manager coming out from a meeting to thank us for driving to peoria from scottsdale and buying a car from them. We will send friends and family to buy cars from acura of peoria from now on.

I

illeglyblonde

Feb 26, 2012

Star icon

This dealership was absolutely wonderful to work with. I truly felt that they cared about finding the right car for me and my growing family. Since we already have a daughter and just had a newborn baby boy we needed a car with more space and added safety features while staying within a reasonable price range. They went out of their way to search the valley to find the perfect and affordable option for us. I never once felt that thy were too pushy or just out for a sale. All the managers and employees who were working with us were very polite and helpful. They always explained things in a way that was easy for us to understand. I would definitely recommend this dealership to anyone and everyone! Thanks Acura of Peoria for a great car shopping/buying experience. We will continue to use you guys on any further car shopping or buying excursions in our future.

U

ucfbronco

Feb 22, 2012

Star icon

I purchased a certified pre owned Acura TL from Acura of Peoria in September of 2011. My desire for a manual transmission forced me to expand my search far beyond my local dealerships. It also forced me to purchase a vehicle sight unseen as my top choice was over 2,000 miles away. Since I was looking at a CPO I was not worried due to the extensive inspection it must pass.Unfortunately Acura of Peorias inspection process is not up to par. I received the vehicle only to find a major defect in the paint job. There was microcracking in the base coat covering nearly 2/3 of the vehicleessentially all of the metal surfaces. I noticed this the first night I had the vehicle, during the first detail. Of course nothing in regards to this was mentioned to me during the sales process. Fortunately I have a reputable local dealer that fixed the issue for me under warranty. However, this resulted in being without the car for over a month and it required a full repaint. I can only imagine what this has done to the value of the vehicle.In addition to this problem, I found the finance department to be extremely difficult to deal with. I very rarely received return phone calls, even after leaving several messages and escalating to management. They apparently have never sold a car to a consumer from out of state either, as my local credit union found it impossible to deal with them. After several weeks I ended up having to finance through the dealership in order to get the deal to go through. After this headache, it then took nearly a month to receive my final paperwork and upon receipt I determined most of what I needed was omitted. This was time sensitive as my insurance needed this information in a timely manner.I strongly advise you to stay far away from Acura of Peoria. This was the absolute worst car buying experience I have ever endured.

F

fish4bobby

Feb 4, 2012

Star icon

Very unprofessional used car sales organization. They are agressive, and dishonest.They will not honor the price they quote. They change the pricing with an array of reasons. Examples: "that salesperson is not here right now", " we cannot find any paper work" etc. etc. They then offer to sell the car at a completely different cost.This is the most unprofessional dealership I have every dealt with, and will never deal with them again. It is shameful excuse for an Acura dealership. If you have similar experiences, report them to Acura, in Torrance,CA., customer relations, ATTN:Fred.

A

Acuraguy2009

Jan 16, 2012

Star icon

I was buying my Acura Rl off lease. Doug was very helpful and informative. There was a couple times he didn't know the answer to my question and instead of making up an answer , he went out and found the answer out. I left the dealership feeling as though things progressed exactly as I had expected that they would when I had originally set up the lease. I felt that I was treated very fairly and was very pleased with my purchase and my experience with Acura of Peoria and especially with Doug Randall.Kevin

G

Gfgnin

Jan 8, 2012

Star icon

Nico Ranjbar worked with me on several visits I made while deciding which Acura I felt would best meet my needs. He was always pleasant, professional, and never pressured me.

D

donniebrasco

Dec 21, 2011

Star icon

I was able to get financed when everyone else told me I couldnt. Acura of Peoria is the best. Made it easy, and kept all of their promises

R

R.Isyss123

Dec 20, 2011

Star icon

I can to acura with possible intensions of buying a new car. I dealt with Trevin Heard, who made me very comfortable and did not pressure me into something that I did not want to do. Although I did not buy a car that day, I will buy one from Acura of Peoria their customer service was phenomenal!!!

B

billiecote

Dec 15, 2011

Star icon

The only thing that was negative about this experience, was the first financial proposal came back with an offer of 5.9% interest. The website had advertised for 0.9%. I just thought that was dishonest.

M

mlferguson

Dec 14, 2011

Star icon

We have been dealing with Acura of Peoria on a refund for a canceled warranty for over three months now. They have lost our paperwork, not returned our phone calls, and not followed up on the situation at all. We've watched the managers talk down to their employees in front of customers, and their service to us has been awful. They have been condescending to us, they've lacked any empathy for the time we've wasted or our frustration in this, and have yet to apologize for any of their errors. It looks like they've received many good ratings from others, so I'm not sure what the disconnect has been with this situation but it has been terrible. I would never buy from them again after this.

L

lisa1974

Nov 19, 2011

Star icon

I was greeted promptly and professionally, had my questions answered honestly and was able to painlessly negotiate a good price on the vehicle I wanted to purchase. No pressure involved.

J

JuanV

Nov 9, 2011

Star icon

The salesman Danny went above and beyond to meet my needs without showing any frustration on his behalf and got me into a car that I am very satisfied with. He was not pushy when it came time to sign the contract and he asked what I can afford to put down as opposed to what I new to put down, the paperwork process went by fairly quick and I was on my way. I was very satisfied with the respect and knowledge from the entire staff. I would recommend Acura of Peoria to anyone.

L

lbirkby

Nov 9, 2011

Star icon

I have waited a week to write a review of the dealership. I am pleased to report this dealership has called twice in my first week of ownership to follow-up on my satisfaction. Additionally, the simplicity of the process while buying the car made my long drive to Peoria worth it. This is my first Acura, and if it is as dependable as I have read, I will definitely go back to this dealership when our other car is ready to be replaced.

K

krpatterson

Nov 1, 2011

Star icon

This is the third time I have driven away, and quite happily I might add, with a new car from this dealership.They must be doing something right! ;-)I would definitely come back.

D

Deutscham

Nov 1, 2011

Star icon

We came in because our lease was ending. Doug Randall helped us decide to get into a new lease.It was hassle free and we drove out of there that night in a new car. I have always had a great experience when dealing with Acura since 2005 from the east coast to the west coast now. This is our 4th car we've gotten from Acura.We are definitely sold on the best brand out there and the employees never make us regret it.

S

subconsciousme

Oct 24, 2011

Star icon

Much like everyone else, I had a horrid experience.I brought my truck in to trade. I had specific variables to meet before coming in and (of course) they promised to meet those guidelines prior to taking the 40+ mile roundtrip visit.Not so.They tried with all their might to sell us a trashed Civic. No go. Than with all their might to sell me a beautiful Accord, but it is a manual and I don't drive manuals. Than a PT Cruiser, nope... same gas mileage as my truck (why go through the hassle for same gas mileage). There were other cars that were priced lower than those were, but alas, they weren't available or offered to us for whatever reason (think VW Jetta). We were very clear about our specifics about the transaction. We thought we hit a deal when test drove a car we loved, but guess what--it didn't meet those guidelines. So you know what we did? We walked out.We walked out very upset that 2.5 hours of our time was wasted. And I kept looking in the "secure document room" where they were laughing and having a good time... while they wasted mine.I am glad I didn't purchase here because while we were waiting at the light to leave, the salesperson took one of the cars back to one of their sister stores across the street. He turned left when the light was still red. I felt this was both unprofessional and unsafe (couldn't have hurt anyone).Won't be back... for anything.

J

JanetEggen

Oct 21, 2011

Star icon

Transaction went very smoothly. Good Experience!Doug Randall is an excellent sales person who is very helpful and honest...he really cares about his customers.

JB

Jeffrey Beare

Oct 19, 2011

Star icon

Doug was Great Enjoyed working with him again. This is the 3rd car i am purchasing from Acura of Peoria due to Doug and Vince.

S

smiller66

Oct 16, 2011

Star icon

It was a pleasure doing business with Doug and he was friendly, professional, and knowledgable about the products he was selling. He answered all of my questions to satisfaction and made the experience a good one.

P

pfafrowicz

Oct 15, 2011

Star icon

Trevin was friendly, fun and made the search for a new car enjoyable. He understood our price limit and quickly helped us find the type of vehicle we were in search for. We would recommend visiting Trevin if in search for a new vehicle, and we will definitely be back if in need of a new purchase.

H

hanstoby222

Oct 7, 2011

Star icon

Have experienced professional, competentpeople, that know how to deal with customersat all levels. Whatever the service problem is,it is dealt with properly and fairly.

G

groco1

Oct 5, 2011

Star icon

Doug bent over backwards to complete the negotiations, paperwork, delivery and even setting up our favorite radio stations without us travelling to the dealership. It was all done at our home. He understood we had a very short time period to complete our trade-in and complete the new lease as we were leaving town within a three day period. He was very friendly and knowledgeable as he showed us all the features of our new car. He even set up the controls for our garage door opener. I would recommend him and Acura of Peoria to any of our friends.

D

duhlila

Oct 5, 2011

Star icon

i have been shopping around for a used car for quite sometime and meeting trevin was refreshing. he gave me the facts when i asked for them and not once did i feel like i was being pressured into buying something. he was friendly, funny and knowledgeable. i didn't want to make the mistake of rushing into a car purchase and after visiting several dealerships, i'm sure i'll be coming back to him when i'm ready to buy...

V

val.miki

Oct 3, 2011

Star icon

It was a pleasent experience shopping at Acura of Peoria. Chuck and Ben were very respectful, friendly and honest. Negotiation took about 30 min not something you would expect. The rest of the time was test drive, paperwork and financing. There was also a follow up email for feedback and letting me know detail servicing was performed so I dont have to worry until next service. I would highly recommend Acura of Peoria

M

marty_az

Sep 29, 2011

Star icon

Doug was such a pleasure to work with! In fact the whole buying process was so easy and went smoothly from working with Doug on the deal to finalizing the paper work with Michael. My husband and I have never liked the car buying experience when it comes to pushy sales people and we have bought several cars from wholesalers in the past to avoid the dealers. I would have to say this was the most enjoyable car buying experience we've had and we would highly recommend Doug and Acura of Peoria to others. I also liked the fact that Doug sat with us in the car and took us through all the features and functions which was very helpful. On a final note, we absolutely love our new 2012 TL!

K

koloas1999

Sep 28, 2011

Star icon

We had a wonderful experience with Acura of Peoria and it was all due to Doug Randall. My husband I stopped by to see about getting out of our leased Acura TL with no intention of purchasing another Acura. After speaking with Doug he asked "Why not another Acura"? We really didn't a have an answer as we were thinking of purchasing a 5 series BMW. We test drove two vehicles that day with Doug and then decided to look at a new 2012 TL. My husband and I loved the way the vehicle drove and loved the fact that we didn't have a pushy salesman trying to sell us a vehicle. In the end we purchased a 2012 TL that we love. I would highly recommend Doug Randall to anyone looking for a new or used vehicle at Acura of Peoria. Acura of Peoria is lucky to have him. Thanks Doug for such a wonderful, smooth experience!!!!!

H

howard.jow

Sep 28, 2011

Star icon

We were searching for a used Toyota Prius. This dealership had the exact color and options we wanted for the right price. I printed out the Internet ad, went to the store, negotiated with the sales guy (they added a few extra things on the car that weren't listed online, I took a few of them off), and we were out the door in two hours flat (including a test drive). Their finance department beat my credit union rate by 0.6% so I didn't have to return the next day to settle the payment. One owner car without any accidents and all manuals in place. Perfect!

C

Cdalton

Sep 27, 2011

Star icon

John helped me select a vehicle I had trouble deciding on. He managed to find the color and year I was really looking to afford. It was a great experience! I will definitely refer John or Acura of Peoria to my friend and family....

J

JN2011

Sep 20, 2011

Star icon

I am so glad that I was able to get the car I wanted for around the price I wanted. I got a great deal!

O

ozha

Sep 18, 2011

Star icon

I've purchased multiple cars from Acura Of Peoria. They've been great to deal with and are always looking out for my best interest. Since things have changed from my last purchase, they were able to take me out of my 2010 and put me in a new 2012 comparable model without raising my payment or my term. This is a dealer that knows how to take care of their customers. I would recommend contacting Chuck if you need a new vehicle. BTW, their Service department is the best!

E

eguaderr

Sep 15, 2011

Star icon

Buying cars isn't always a fun experience. John was very helpful and informative and made the whole experience bearable. I was very pleased and would send friends and family to your dealership. thank you John!

B

btyree

Sep 15, 2011

Star icon

Trevin was excellent to work with, easy going and really knew what he was talking about. He was able to explain all my options and stuck to my budget.

KC

Kym Collins

Sep 15, 2011

Star icon

For the past 6 years I have been driving the same mazda 6 with over 100k miles passed down. Although I was not ready for a commitment or a car payment I stoped at Acura of Peoria just to see if it was worth the try or not. I worked with Trevin Heard, and he was a great sales man. He understood me not wanting to make that next step and providing me with detailed information and the facts that I needed. That is what I respect the most about this company they have sales man who are there to make you feel comfortable and not to con you into buying. I did not buy however, I did want to commend Mr. Heard for his professionalism, and Acura of Peoria for their great service!

S

Sleinsky

Sep 14, 2011

Star icon

Trevin was helpful, informative, and considerate. We had our child with us, and Trevin was amazing with our child as well. We could not have had a better experience with Trevin as our salesperson.

F

Fazziman

Sep 13, 2011

Star icon

I hate dealerships and salesman! But Trevin changed that! My experience was the best I have ever had and I can't wait to go back! Thanks Trevin!

CA

chrsitna avila

Sep 13, 2011

Star icon

It was the best serves that I have ever received and a car dealer ship. The gentleman answered all my questions he had very good understanding of was I wanted

F

fijigoddess

Sep 1, 2011

Star icon

I recently purchased a used Dodge Magnum and was very satisfied with my overall experience. There were some hiccups along the way but when brought to the attention of the manager, they were dealt with promptly and quickly. I appreciate all the work they did in helping get my vehicle and plan on going back when I decide to do another trade in!

G

gurucrusher

Aug 29, 2011

Star icon

My wife and I went in to trade in our car. We ended up getting Jesse Stone, and we told him what we were looking for. A few minutes later, he showed us exactly what we had requested. However, after looking around just a bit more, we found an even better deal for the same exact car. He was helpful in negotiating a price that we could work with and in the end gave us great, non stressful experience.

H

heathermking28

Aug 10, 2011

Star icon

About two years ago, I moved to the North Valley and have had to slowly change trusted retailers and service providers over time. When I began toying with the idea of replacing my car, I stopped by Acura of Peoria. I was only in the beginning stages of looking, but felt that if a good deal could be reached; I was ready to buy that day. The staff at Acura of Peoria took great care of me. Due to some poor decisions in the past, I was difficult to finance, but salesmen Freddie and George went to bat for me. In the end, I drove three different used cars, keeping them open several hours after the official close time. Not only that, but they gave me a great deal on my trade-in and a good price on my new, to me, car. I would recommend the staff at Acura of Peoria to friends and family.

C

Chouste

Aug 9, 2011

Star icon

We purchased a 2011 MDX from Acura of Peoria back in April and I'm just now getting around to writing a review (August 2011), I was recently in for service and had a great experience. I wanted to come back and give this dealer Kudos for not only their service but the sales department and financing was a great no hassle process. Truly one of my best new car buying experiences I can remember. Thank you all and keep up the great work.

JB

Jennifer Billingsley

Aug 9, 2011

Star icon

Jesse Stone was an excellent salesman. He was kind, courteous, and got us the deal we were looking for. I would recommend him and this dealership to any friend.Jennifer

L

liedtoinaz

Jul 29, 2011

Star icon

Dealership staff seemed friendly enough while negotiating the car purchase, but simply lied to me about both the condition of the vehicle ("needs nothing") and about the equipment the vehicle possessed (and I, not being a mechanic, trusted them to be telling the truth).Within weeks after completing the purchase, several thousand dollars of long-neglected, necessary repairs were diagnosed (by several unrelated, AAA-approved area mechanics), and I was informed that the car did not, in fact, have the equipment stated on the "Kelly Blue Book Wholesale/Retail Breakdown".Upon informing the dealership's General Manager, Mr. Woods, of this, he basically said "prove it"; when I did (by sending him copies of the dealership's written advertisements, claiming a certain equipment package), he asked what I wanted him to do about it.I was willing to "eat" the un-diagnosed repairs as the "cost" of buying a used vehicle, but requested that they make their advertising claims, true...ie, by adding, at their cost, the $500 tow package, that they'd said the vehicle was equipped with (it had a (visible) hitch, so I had no reason at sale to doubt them, but DIDN'T have the (not readily visible) transmission and power-steering coolers, which are an implicit part of said tow package. Mr. Woods refused.I then asked that they instead install, at their cost, but at MY expense, said package (ie, where I paid cost for the equipment, and they simply put it on), and again Mr. Woods refused.Acura of Peoria is owned (as is Showcase Honda on Camelback, etc etc) by Automotive Investment Group and Larry and Cecil Van Tuyl...after 20+ years and multiple new and used vehicle purchases here in the valley and familiarity with Van Tuyl sales and service practices, I will never, ever do business again with any Van Tuyl dealership.

A

afternooner

Jun 24, 2011

Star icon

I went into Acura of Peopria with an expectation that it would be a bad experience. I was instantly surprised but the level of professionalism and courtesy extended to me at first but I kept waiting for the inevitable letdown... it never happened. Prior to coming to Acura of Peoria I had a negative experience with another area dealership. Specifically I was discouraged away from looking at new car options as the sales rep stated I would experience sticker shock and should look at used car options instead. What the Sales rep did not understand by my appereance was that I have A+ Credit,substantial income, long term employmentand Net Worth. At Peoria of Acura I recieved A+ service at every turn. Having a Sales background myself I appreciate when every request recieves the necessary attention and most importantly there were no excuses. My sales process started on the the web leveragiung truecar.com and ended with great one on one service. I would highly reccomend Acura of Peoria, If you are looking for a great straight shooter ask for Jesse Stone. Lastly .9% financing made my decision very easy.

R

rsampley

Jun 17, 2011

Star icon

when me and my wife walked into the dealership we were greeted with a smile by Freddy. We let Freddy know what kind of car we were looking for and the price we were willing to spend. He spent time talking with us and then showing what was available on the lot. when we did not want any of the cars that were in the dealership he advised us we had choices from other dealerships they worked with. while searching online we found a Dodge caliber that we wanted to see only it was in Scottsdale. we then took a ride to the other dealership and picked up the car we liked. when it came to doing all the numbers Freddy helped us understand why certain numbers were the way they were. we spent a total of 7 hours with him and it flew by because of the constant conversation and making us feel welcomed into the dealership. in the future i will definitely be recommending him and this dealership to friends and family

H

herbkent

Jun 14, 2011

Star icon

Everyone at this dealership is committed and passionate about the cars and the customers;they professionally demonstrated that they want to work with the customer.The team here is polite and interested in developing a relationship and not just making a sales.The total experience here is much more appealing than the take it or leave it attitude at Acura Scottsdale ,especially with the Sales Manager.If you live closer to Scottsdale Acura,do yourself a big favor and take a short drive to Peoria Acura to get excellent expertise and experience in a friendly place.Herb S.

S

susie419

Apr 4, 2011

Star icon

STEVE HAMILTON is the salesman that has helped us twice at this dealership Our first experience last year was good and our second experience last month was EXCEPTIONAL. We were treated the way everyone wishes they would be treated when they go through the car buying process - quickly and efficiently without all the normal BS that is typical. This can not be said about all the sales people.If you want a car buying experience without all the hassle, ask for Steve when you go to this dealership.

D

danielburton3

Mar 29, 2011

Star icon

They wanted me to trade in my acura when I bought a new acura. It had 88K miles when I said I wanted to keep it a little longer they said it won't have any resale value after 100K. The question I ask is currently unanswered "why would I buy a new Acura if they have NO resale value" per the Acura dealer.

N

neslo

Mar 26, 2011

Star icon

John was very professional and friendly, he made the purchase of my new MDX a good experience overall. The sales people at Acura of Peoria were willing to negotiate with me to a price that worked for both of us. At the end of the day I think we both did ok.

J

jrochon9

Mar 17, 2011

Star icon

Doug Randall leased me my 4th or 5th Acura in the past 13 years.He was passionate,honest,detail oriented,and a pleasure to work with. Doug was the biggest reason I bought from you. Mike O'Hair in finance also did a nice job. Keep up the great work!!!

S

Solomonaz

Mar 14, 2011

Star icon

Stanley Brown just sold us a 2011 Acura MDX this past Saturday......He was extremely knowledgeable and easy to talk to.....the process was pretty easy.All in all, our experience was much better than our experiences with other dealerships. Well worth the trip from the east side of town.

M

mylastcar1

Mar 14, 2011

Star icon

At first impression, I thought the dealership was great. Stanley Brown greeted us in the parking lot, was super friendly, and very helpful. We knew exactly what we were interested in and didn't bother looking at anything else. We took a test drive in the vehicle and had quite a few concerns but kept being told "Ya, but it's super nice" as if we were two naive kids buying a car for the first time and didn't know any better. We were told on countless occasions that ALL of their used vehicles get a 141 point inspection (or something like that) and I find that VERY hard to believe seems how the CD player still had the CD that the previous owner had last listened to, there was an old quart of oil in a storage compartment, and the car was overall pretty dirty. If they miss something simple like that, what other things did they overlook? Still though, Stanley was nice, friendly, and helpful... but what good car salesman isn't when he's trying to make a sale? We parked the car and started talking numbers and I'd say thats when everything really went downhill. When we weren't willing to accept their horrible offers, the friendliness went away and the attitude shifted from "what can we do to help you?" to "you're wasting our time." I felt extremely pressured to make a deal right away even when I expressed how important it was for me to think about this purchase for longer than 5 minutes considering the concerns we had with the vehicle. We were at the dealership for more than 5 hours with the managers doing "everything they could do to get us a good deal on the car we wanted." I think it was more of them doing everything they could do to still get a good chunk of commision. I understand that buying a car isn't always the most pleasant experience but I do believe that if the salesmans and managers were patient and didn't get such an attitude when things don't go their way, that people would be more happy to shop with them. Most people out there do their homework when shopping for a car since it's such a big investment, being treated like I didn't know left from right was probably the biggest slap in the face.

DL

Dragan Lekic

Mar 11, 2011

Star icon

I want to highlight four people that made my experience at Acura Peoria very pleasent: General Manager Rick Meewes, Jorge Gomez, Brijen Dave, and Mike O'Hare. I just bought a new Acura TL (SH-AWD) 2011 from ther dealership. It was such a great experience, and it is something I will not forget for a long time. They helped me with everything I needed and went to extreme lengths to make me a satisfied customer. I got a fantastic deal for an even more fantastic car! Fully recommened this dealership to everyone. This dealership has a fantastic staff, great atmosphere, and very customer orientated people.

K

krystineburton

Mar 11, 2011

Star icon

The staff at Acura of Peoria is by far the best staff I have ever met! I have never once had a bad experience at this dealership. Everyone that I have ever encountered has always been friendly, courteous, knowledgeable and very efficient. From Vince in the service department getting routine oil changes on my 2006 Acura TL to leasing my new 2011 Acura TL from Steve. And Mike in finance made it very easy as well. I am very thankful that he took the time to explain what I was signing and made sure I understood everything as well. Steve made it very easy to do business with them, and I also bought there with confidence that I was getting the best deal and getting the best customer service I have ever received. I would definitely recommend Steve, Vince, Mike and the whole staff at Acura of Peoria to anyone that is looking to purchase a new or used car. I will continue to be a loyal Acura and Acura of Peoria customer! Thank you again for everything!

H

hal2pay

Mar 11, 2011

Star icon

Steve Hamilton is the perfect combination of affable and professional. He was knowledgeable and helpful throughout the entire transaction. I live over 100 miles from the dealership and he went above and beyond to effect my test driving and inspection of the car which I wound up buying. Many salespeople are professional and friendly, but Steve is one of the rare breed that I would call and have coffee with whenever I am passing through his area.

M

markbriganti

Mar 7, 2011

Star icon

I was very pleased with the service we got at Acura of Peoria. The salespeople are very knowledgeable and pleasant. They made car buying easy and I would recommend them to anyone looking to buy a new or used car. The right cars at the right price. That is what you get when you shop at Acura of Peoria.

J

jeneal

Mar 4, 2011

Star icon

Although I had not yet intended on leasing another Acura at the time of my arrival, the team at Acura of Peoria was extremely patient and thorough in answering my constant questions. During this time there was a flood of other buyers coming through the doors but I was never made to feel as though I was being rushed or inconveniencing the team, especially considering it was a holiday. Several hours later, I drove home in my 2011 TSX and am completely thrilled with both my decision to stay with Acura and my Acura of Peoria sales experience. Not only were they helpful that day, but since then I have received several phone calls from the team to ensure my satisfaction and comfort level with my new car. I had already held Acura of Peoria in high regards with their exceptional service department and now it is equally matched by their wonderful sales team.

G

GADUSHAN

Feb 27, 2011

Star icon

Of the nine Acuras we've owned, we bought four (three new; one used)from this dealership during the past five years. We're repeat customers and rate them as "great" because of the friendly and professional Acura of Peoria staff and their superb Service Dept. For this (2011 RDX) purchase, we include our special kudos to John Vandivert, Brijen Dave and Michael Meewes. The entire staff seems devoted to being helpful and informative to each customer.

C

Clayton2

Feb 27, 2011

Star icon

I stopped at Acura of Peoria because I had been sent a letter from this dealership, where I have been getting my car serviced, saying they were looking for low milage good condition Acura TL used cars to trade in. I was curious to see what mine was worth.Stanley Brown pleasantly greeted me as I walked up to the door and instantly was willing to start evaluating my car. He seemed very knowledgable and helpful. One thing led to another and with the help of Stan and Patrick Aritz I was able upgrade to a 2008 Type S.This was all accoomplished by showing me exactly the car I was looking for and working within the cost numbers I wanted. Both gentlemen were extremely professional and came through with everything they promised to do for me. It made the car buying process very enjoyable.I am very happy with my new purchase.

C

clintonwaynemichael

Feb 21, 2011

Star icon

This was our second car purchased through Acura Of Peoria my first was a New Acura TSX my family and I luv it this was my second car Steve Hamilton the management desk and finance Manager Mike were excellent to work with, my family and i thank you again=

G

gayebauschka

Feb 21, 2011

Star icon

My experience at Acura of Peoria was very good. I was warmly greeted by my client advisor, Steve Hamilton. He made me feel comfortable and sincerely listened as to what kind of vehicle I was searching for. I was able to test drive 3 or 4 vehicles and I didn't feel rushed at all. He was very patient and helpful as I weighed the pros and cons of the vehicles under consideration. I was introduced to many members of the dealership team and they were all very nice and friendly. Steve even insisted on helping me drive the car I purchased off the lot that very day and had to go out of his way to help me swap cars around as I had driven one in to the dealership obviously, and I was alone during this purchase. He went above and beyond to accommodate me and gave me exceptional customer service. He was a pleasure to work with and I will most definitely recommend him to others in the market for a new vehicle.

CC

cyndy corey

Feb 17, 2011

Star icon

I stopped in at this dealer just to look around and drove away in a new RDX. Stanley met me in the parking lot, greeted me and make me feel at ease right away. He asked me what I was looking for and how I was going to use my vehicle. He seemed like he had my interests at heart. From there we looked at models which I had several to choose from. Then we went on an amazing test drive which he spent the time to explain all the features of this vehicle. I never felt pressured and although the process took us well past closing time, I never was rushed and truly enjoyed my shopping expereince. I would definately recommend this dealer and Stanley Brown to all my friends...

J

jrosner

Feb 16, 2011

Star icon

We were at Acura of Peoria to pick up our '07 TL after being serviced. Stanley Brown approached us asking if there was anything he could do. As we got talking he inquired about our current vehicle and after inspecting it said he could make us a great deal on a new TL. Stanley is by far the best Sales person we've ever worked with. He was genuinely interested and really listened to what we said. This is the first time we felt a sales person was working to get the best possible deal for us. We received a great price for our trade and on a new TL. He was able to answer all our questions on both the technical and features of the new TL. He even set up the navigation system and preset some radio stations for us. His after purchase follow up has really demonstrated his honesty and integrity. We were so pleased with his sincerity we returned the next day and purchased a used vehicle from him also.

CR

Chadwick Reed

Feb 15, 2011

Star icon

Went in for service of my Ridgeline and met Stanley while waiting and ended up purchasing the TL on the showroom floor.Stanley did a great job.All was very good - delivery was fair, clearing out the Navi, previous owner info from Chicago, they're peronsal info and their hands link was not cleared out - not good.TL is still showing in its diagnostics review on the Navi that work needs to be done from as early as January '11 and it appears this was not addressed. Will need to return to Acura.TL Vehicle overall - Honda has done another great job, I'm impressed, Again.

P

Peoria2011

Feb 15, 2011

Star icon

I had the worst experience shopping for my car with this dealership. I have contacted the dealership to get new car. The price what the dealership quoted for Acura TL w/Tech package was not working for me. But i got a call during the month end. Since i was not available in town & will be out for the next 2 weeks, we have agreed upon an out of door price. I was asked for a $1000 deposit which i did. John Walden (salesman) sent me emails about the deal: Acura TL W/Technology Package and color of car, the Vin number & stock number & out of door cost. So i didnt go to any other dealer.When i came to do all the paperwork and pick the car, John & Ben told me that they had quoted the price wrong and cant offer me a deal on this car. I have asked what was the deal that was discussed earlier. They couldnt answer.When i was talking with the sales manager (Patrick), trust me, he dosent even know how to behave with the customer. I dont think he deserves to be a manager. He first said they coudnt make a deal as their salesman & his team had miscommunication. When i asked about the email, he just denied it. He said how do i know if that email was real or not. I wanted to talk to Rich (General Manager). But i was told that he doesnt come to this office and he is out of town for 2 months. I dont know how far was that true.Botton line, when the dealership made a deal and had it on paper, they were cheating me. There is no way i can trust these guys here.

B

bill2bno1

Feb 13, 2011

Star icon

We visited this dealership after searching the web for the model we wanted. They had a model that fit exactly what we wanted and the price listed on the internet was fair enough. The salesman, Jesse Stone, was the one to help us out and take a test drive. Jesse was friendly and professional and best of all not the pushy type! The sales manager, Ben Quail, was very professional and made everything go smoothly. We give a high rating for this salesperson and dealership because we felt completely relaxed at all times and never pressured. They were willing to negotiate on the price of the vehicle and we agreed on a price that made all parties happy. Michael Meewes in financing was very patient and professional and made us feel comfortable. The entire process was completed very quickly compared to all other dealers I have purchased from in the past.

S

simpleaz

Feb 2, 2011

Star icon

Steve did a great job listening to what I needed and was patient and thorough in his endeavor to help me find the car I was looking for . He was very helpful. It was a family affair he was attentive to everyone in my entourage. He did a great job and I would work with him again. Ben Quale did a great job helping me put the deal together. Overall they were great to work with.

A

AllisonWoodhouse

Jan 31, 2011

Star icon

Everyone we worked with at Acura of Peoria was very friendly, professional, and responsive to our needs. They listened to what we were looking for, searched several other locations to find possible cars that matched our needs, and patiently offered guidance as we were making our decision. The process was efficient from start to finish, and we drove away in our car the same day. The level of respect the employees of Acura of Peoria show their customers was wonderful.

G

Gtinderbitzen

Jan 31, 2011

Star icon

Steve was very straight forward and offered a fair deal from the start. I have always hated dealing with car Salesman in the past, but this was different. They just seemed like good people. Although I did not purchase a vehicle, I will call Steve when I am ready!

P

peoriaacura

Jan 31, 2011

Star icon

I bought a used TL from Peoria Acura. The sales staff was very patient with me and answered all my questions. I really felt I got the best deal on a great car. Mr. Gomez helped me with all the gadgets in the car, so I can fully enjoy all the features.

D

dlee1949

Jan 31, 2011

Star icon

Very polite, no pressure, answered all questions and understood what I was looking for in a car. Very happy with the customer service I received and would recommend this dealership to others. I was also impressed with the knowledge he had of the car that I was interested in purchasing.

J

james30

Jan 30, 2011

Star icon

I had a great experience with this dealership. The entire staff was very friendly. I went in not quite sure what I wanted but had a price range in mind that I was determined to stick to. Steve Hamilton helped me out from the beginning and was awesome. He really knows his stuff and I was very comfortable working with him. You know sometimes at car dealerships they try to work you well not here. They were awesome! I suggest to anyone to go to acura peoria and definitely ask for steve!

J

JLORE6

Jan 30, 2011

Star icon

I'LL START BY SAYING I'M A CUSTIMER WITH SPEACAL NEEDS IN WHATEVER I BUY. BEING IN A POWER WHEELCHAIR THERE ARE THINGS I NEED ON ANY CAR OR SUV I INTEND TO BUY. Mr. HAMILTON HAS TAKEN THE EXTRA TIME TO MAKE SURE THHAT ALL MY QUESTIONS ARE ANSWERED. HE'S EVEN CHECKED ON CONTROLS I MAY OR MAY NOT NEED.

S

sammysam

Jan 30, 2011

Star icon

Great customer service felt steve was awesome would definatly reccoment in fact thinking of buying my 2 sons cars off him really felt like a valued customerGreat car acura is a great make dealership was awesome fast and appreciative can't say enough. About them to be honest would highly reccomendto anyone friends and family

CK

Capt. Kirk

Jan 30, 2011

Star icon

When I was looking for a car I couldn't find anything in my budget but Steve worked with me until we found something I love and could easily afford. Next time I am trying to buy a car I will definitely go back to Acura of Peoria, I rated these guys the best because they are.

Y

yungmex626

Jan 30, 2011

Star icon

I just mover out her 2 months ago and was rear-ended my second week out here. i did not have a car for two months and was searching all day for a car.i was fed up going from dealer to dealer drove into the acura dealership but didnt stop until Jorge Gomezstop us. We gave him a price range from the car and he knew what they had from the top of his head. He wasnt a pushy sales man instead he made us feel very comfortable. Jorge Gomez provided world class service and i think he deserves a raise.. Thanks so much for all your help Jorge we appreciate it

S

shaven

Jan 30, 2011

Star icon

Acura of Peoria was such a great dealership to work withwhen I was searching for my used car. They had the largest inventory with the most variety of quality used cars I have seen in years. The dealership was clean and very well maintained which isnt the case for a lot of other dealerships I visited. I gave them great scores on this rating because they really deserve it. Good job guys!

D

deannag531

Jan 30, 2011

Star icon

My wife and I live in Chicago but we spend our winters in Arizona. We have bought our last two cars from this dealer. Our last purchase was with Jorge Gomez and I have to say this was the best experience we have ever had . He treated us like VIPs from start to finish. We recommend him to all of our friends. Even the out of state ones.

C

cboyce

Jan 30, 2011

Star icon

I bought a used truck and leased a new Acura TSX. The manager, Patrick, was very helpful in making my experience very efficient and friendly. George helped me with the new gismos on the TSX (ie: setting up bluetooth) after a most informative test drive. Mike in finance made signing the paperwork easy and pleasant. I feel like one of the family at Acura of Peoria.

D

ddg

Jan 30, 2011

Star icon

This dealership has the largest selection and variety of used car inventory I have seen in the valley. I looked for a long time for the right used car. When what I wanted wasnt on this dealership's lot they searched all the local dealer lots to find exactly what I wanted. The salesmen, Jorge Gomez, really went out of his way. I gave this dealership top marks because they deserve it. Thanks again

A

AzGolf83

Jan 30, 2011

Star icon

I recently had the pleasure of working with Jorge Gomez. What a relief to know there are sales people, specifically in the car industry, that are as easy to work with as Jorge. At no time did I feel pressured, or feel that he was "only trying to make a sale." As soon as I stepped foot on the lot, he was there to greet us, now usually I ask for some time alone to browse (you know how pushy some sales people are), but Jorge seemed so genuine that I went ahead and let him take the lead. Two hours later I was driving home in a beautiful certified TL. I would highly recommend this dealership, and Jorge, for anyone looking for a new or used vehicle. This was my first experience with Acura of Peoria, and it definitely will not be the last. I have full confidence in the entire staff, if they are anything like the individuals that I dealt with there.

C

corang

Jan 30, 2011

Star icon

I bought a 2010 Acura TL from this dealer and I was treated great. I vividly remember the satisfaction that I got from working with Jorge Gomez. He ensured that I was completly satisifed with the purchase and went out of his way to ensure I was happy.

K

KSAZ

Jan 29, 2011

Star icon

I went in to get a door handle fixed on my 2004 TL. While I was waiting I looked over the new cars and met Stanley. He told me about the new 0.9% financing and that my 2004 was worth more than I thought. After seeing how well I treated my old car, and that it was in excellent condition, he was able to get me the maximum trade in value. Stanley was very polite and patient and he really worked hard with the managers to get me the price I wanted. From the time I met Stanley to time we agreed on a price was less than an hour. He simply worked a deal for a price that I just simply could not pass up. And honestly never thought I would get. And we joked around and had fun the whole time.In the end I got more car for less money that I thought I could.

M

mllefebvre

Jan 29, 2011

Star icon

Treated us with a lot of respect. Listened to us and considered our needs. Gave us options to compare vehicles. Our agents were very knowledgeable and informative. Provided car fax and other relevant info in a very efficient manner. Provided a pleasant environment and complimentary refreshments while we waited for paperwork. NO PRESSURE. just overall excellent service. Thank you. We would definitely recommend Peoria's dealership.

DJ

Dr Jack Themer

Jan 29, 2011

Star icon

The entire experience of purchasing a new car from Acura of Peoria has been an enjoyable venture. Chuck Mirenda is a personable,no pressure,knowledgeable Sales Consultant. Chuck spent well over an hour with me in my ZDX explaining and demonstrating all of the neat features and advanced technology in this vehicle then he had me operate the navigational,audio system,etc.and provided me with suggestions for settings.All my questions were answered completely and thoroughly.Additionally,Chuck informed me that if I had further questions to call him at any time and he provided me with phone numbers to reach him.I have purchased many vehicles in the past,and I can most honestly report that I have NEVER had a better experience than I have had with Acura of Peoria, and in particular, with Sales Consultant Chuck Mirenda.In concluding,I absolutely and unequivically would recommend this dealership and Chuck without any reservation. Jack Themer,PhD.

SM

Shelby Milano

Jan 29, 2011

Star icon

What a great idea...everyone offers complaint forms but not the oppportunity to compliment great service. So I get the opportunity to tell you what a good experience I recently had when purchasing an auto from Steve Hamilton at Aucra Peoria. I was very confused as I've had my car for quite awhile. So many new features etc. to choose from. Steve was very helpful, patient & knowledgeable in helping me from the initial greeting to waving good bye. What a personality that kid has...Acura is pretty lucky to have him. I own my own business and wish all of my employees were as adept at working with the public as he is. I love my new Acura and will recommend Steve and Acura Peoria at every opportunity! A satisfied customer is always your best advertisement & thanks to Steve & your staff Acura Peoria will get great advertisement from me (and I talk alot to alot of people).

P

phamilton27

Jan 29, 2011

Star icon

I went online to find a vehicle and came across a vehicle I liked at Acura of Peoria. I got in touch with Steve and he showed me the utmost courtesy and respect. He tracked down all the vehicle information for me that I needed. I will definitely be stopping by soon to see your inventory.

J

jratkovich

Jan 29, 2011

Star icon

Vince Hancock has been my service advisor for my past few service visits at Acura of Peoria. He is always very professional and communicates a "can do" attitude to all customers. Vince is experienced in his position, and will take whatever time is necessary to help each customer. Listening to Vince work with other customers has actually improved my own service skills at my company!

N

no_moto

Jan 29, 2011

Star icon

By far one of the best experience buying a car I have ever had. The salesman George Gomez was wonderful. He really listened to what I wanted and went out of his way to get the best deal for me and my family. The dealership itself had a wonderful selection of vehicles, the whole experience was fantastic! Thanks again!

M

mstig

Jan 29, 2011

Star icon

I love this dealership. It has a great variety and selection of inventory with lots options and choices. When they didn't have what I wanted they went the extra mile to find it. The sales staff was very polite and really hustled to get the job done. I worked with Jorge Gomez and he really did a great job. I gave this dealership fives on all areas because they gave me the best car sales experience I,ve ever had.

C

Ckelly123

Jan 29, 2011

Star icon

John Walden my sales person was fantastic. He was quick, direct, knowledgeable and very easy to talk to. He has a great sense of humor which made the purchasing experience a pleasure. The other gentlemen involved in the process Mike O'hare and Ben Quail were great to work with as well. It is so nice to see a great team work together....it makes the experience a great one. I will be recommending Acura Peoria to family and friends. A+ team!

A

acuranut12

Jan 29, 2011

Star icon

Steve helped me get the car of my dreams. I had been shopping at several other dealers in the area and was treated like a red-headed step-child. Steve took the time to listen to what I wanted and even helped me get better financing than the other dealers had told me i could get. The whole process was quick and easy. Thanks Steve, you ROCK!

W

wsnyder

Jan 28, 2011

Star icon

Steve Hamilton did an outstanding job accomodating my needs along with those of my family. He was extremely patient and helped us overcome financial restraints in order to get us in the vehicle we wanted. He spent a great deal of time over several days searching vehicles and evetually found us exactly what we were looking for. I had a very positive experience at this dealership.

L

lili531

Jan 28, 2011

Star icon

our family would highly recommed this dealership. steve went out ofis way and personnel time to help us. everytime we go in he goes out of his way to say hi.i always feel comfortable at this dealership and will continue coming and buy future cars from him.

W

wendiw531

Jan 28, 2011

Star icon

Both Steve and several of the Managers worked well past their shift to help me and other family members work through issues to purchase a vehicle. They put their personal plans aside and made us feel extremely cared for. Also, everytime I go to the service department, they always stop to say hi and ask me how the vehicle is doing. I have referred many people to this dealership and will continue to do so!

E

elissahashem

Jan 28, 2011

Star icon

I worked with sales manager Ben Quail when purchasing my new (well new to me) Acura and I have to say that this is absolutely the best car purchase experience I have ever had. Ben listened to what I wanted and needed in a vehicle and found me exactly what I was looking for. He quickly gave me what I thought was a great price, instead of all of the usual haggling back and forth for hours on end, and provided excellent service getting me out into my new car as efficiently as possible. This was without a doubt the easiest car purchasing experience I have ever had! I strongly recommend to anyone looking for an easy and enjoyable car purchasing experience to visit Acura of Peoria and Mr. Ben Quail.

P

patriciajohnson

Jan 28, 2011

Star icon

Thanks & kuddos to Acura of Peoria for a great job of selling me a new car. I had heard of this dealership from friend while I was visiting in AZ. I had seen a lot of Acuras during my trip & decided to go check them out. WOW! What a great experience...nothing like I had ever had at an auto dealership. Steve Hamilton was my sales person and he was extremely knowledgeable of his product and how to treat a potential customer. He patiently answered all of my questions & dispelled any of my preconceptions of what a nightmare financing might be. I am incredibly happy with my new car and would recommend this dealership - and especially STEVE - to all my friends and relatives.

J

jasonsullivan6

Jan 28, 2011

Star icon

I went there to look at the new TSX and was floored by the tech in the car. Chuck walked me through at a pace that helped me understand everything. Never have I been to a dealer and been treated so well, like a friend not a customer. I would like to share with everyone, if you need a new Acura...Chuck is the guy you want, you will NOT be disappointed.

K

kellyreaveley

Jan 28, 2011

Star icon

Great experience! Professional, friendly service! My salesman was extremely helpful and knowledgeable. I will return to this dealership and will send all of my friends and family when they are in the market for a new vehicle, as well! I love my new car! thank you Steve and Acura of Peoria!

J

jhartmann

Jan 28, 2011

Star icon

It has been several years since I bought a new car & was prepared for the worst from all I have heard about the auto industry's recent woes. I could not have been more presently surprised. Steve (my salesman) was straight up, no high pressure and none of the phony "car salesman" tactics I have heard others refer to in their experiences. He understood my needs, my wants & my budget and worked very diligently to get me into the perfect auto within my financial range! The entire dealership had a friendly hometown atmosphere from the moment I walked through the door! I was greeted immediately and treated very personally...not like just a sale. I would highly recommend this dealership to anyone & the product is awesome...I was previously a Cadillac person...now an Acura convert. Thank you Acura of Peoria & mostly thank you Steve. I will be back!!!

V

vvanata

Jan 28, 2011

Star icon

We first wen to this dealership to trade in our BMW for a sedan but decided that we would just compare it so ended up with an MDX instead. We love the car and Ben and Steve did all that they could to get us the best deal possible. They were very friendly and were willing to go above and beyond to help us get the vehicle we wanted at the price we could afford. We are very happy with this dealership. The receptionist was also very friendly and let us know where the service center was, the play area for our daughter and the cookies...gotta have the cookies :-) I would definitely visit this dealership for a car purchase in the future.

R

RachelCreech

Jan 28, 2011

Star icon

"Hi, I just wanted everyone to know that I had one of my best experiences buying a new car with Stanley, my salesman at Acura of Peoria. He was very pleasant and we were never rushed into anything. I knew exactly what type of Acura I was looking for and Stanley went above and beyond our expectations to make it happen for us. You know how some salesmen always try to rush a deal, not Stanley. As a matter of fact he took his time and was very patience with us and answered all our questions. I would recommend Stanley to everyone, so if you are looking into buying a new/used Acura I would highly recommend asking for Stanley at Acura of Peoria. Believe me you will not be disappointed.

M

musoftball

Jan 28, 2011

Star icon

I went in to look at Acura's because I have wanted one for years. Well, all the guys at Peoria Acura made it happen!! I met everyone from the GM to the Owner and everyone was nice and friendly. They went above and beyond with me on my trade in and the price of my certified used 2010 Acura TL. I will be an Acura driver for life!!!

B

bmptb

Jan 27, 2011

Star icon

I purchased a 2009 MDX from Acura of Peoria and worked with Sara. She did an amzing job and I was so thankful to find a sales rep that was willing to take her time with me. Sara went above and beyond and made sure Ileft very happy. I will make sure my next vehicle thatI purchase is with Acura of Peoria and will work with Sara!

M

melaklein

Jan 25, 2011

Star icon

Superior sales and service department!!! The sales staff is always responsive to any request that I require. Service has made a point of staying late when I need something at the last minute. I feel this dealer/service location provides quick attention to my needs and always makes me feel like family.

S

stephsantoni

Jan 23, 2011

Star icon

We went to acura of north scottsdale first since we live near there. We wanted thier price and shop other dealers. We got thier price and called other acura dealers. Acura in peoria made it very simple over the phone and told us that they will beat Acura of north scottsdale's deal by 500 to 1000 dollars. We went there and car was pulled up front and ready to see. Without any haggeling, they gave us 920 dollars better deal. On top of that we got one year personalized concierge service for free and we paid less tax in peoria. We got unlimited car washes as long as we owned the our new MDX. We have sent few friends to the dealership and they were all treated exactly the same.

DH

david hemel

Jan 21, 2011

Star icon

We purchased a Certified MDX from Acura of Peoria and we were very pleased with the courteous staff, the simplicity of the process and our overall enjoyment of the dreaded car buying experience. We will surely recommend this dealer as well as Sara (sales), Brijen and Patrick (sales managers) to our relatives and friends.

A

Akaysha

Jan 17, 2011

Star icon

Our car broke down and we were down to just one car for my husband, baby and myself. Because my husband needs the car for work, the baby and I were unable to do the important everyday things and just get out of the house. We needed a car quickly, but we also need a good deal. We talked with Caleb and gave him a list of cars we were interested in before we met with him. He listened to all of our desires and was able to show us cars of several makes and models. We let him know our dream car (even though it was out of our budget) and he found it. Better than that, he found us our dream car and worked with us to get us it BELOW our budget! Everyone at the dealership was pleasant. It was a very long day looking at cars and our daughter was tuckered out by the end of it, but the dealership employees went above and beyond to make us comfortable. There were great snacks, comfortable waiting areas and a place for our little one to play. We couldn't have asked for a better experience and I would recommend the dealership and Caleb to anyone.

S

sarahshon

Jan 16, 2011

Star icon

I bought an 03 Land Rover Discovery (Used) from Caleb, at Acura of Peoria. My sales experience was very positive. The salesman was very forthright and honest about the vehicle, as well as my financing options. In addition to this, they found a way to keep my wife and two small sons happy for the duration of the sale. I'm a pretty picky customer, so I went over everything thoroughly, from the vehicle to the Purchase terms. I've had the vehicle for a while now,and I am very pleased with it. I am thoroughly satisfied both with the salesman, and this dealership as a whole.

K

KRSMITH

Jan 16, 2011

Star icon

I wanted to take time out of my day to rate Acura of Peoria THE BEST. My experience at your dealership could not have gone better.Working with Steve, i felt he was honest, knowledgeable,and really cared about helping me with the decision i was making and not just trying to "make a sale" out of all the dealerships ive been to recently and in the past Acura and steve have been the best. Thanks so much I LOVE MY TL!!!

SM

Sheri Marson

Jan 16, 2011

Star icon

I was promptly greeted as I came to the dealership. Everyone was friendly and kind. I came in to look at the TSX sport wagon. Steve knew his product very well and showed me the RDX too. He was very patient and kind and took a lot of extra time to answer all my questions. I ended up purchasing the RDX thanks to Steve for taking the time so I could make an informed choice. Thanks

J

jtuck1980

Jan 16, 2011

Star icon

My husband and I were looking to buy a new car. We met Chuck and he showed us a few different cars after we told him what we were looking for. He was very helpful and very understanding of our needs. We ended up buying a car after he went over all the details with us. Everyone was very kind and helpful. I would buy another car from him and would recommend him to others. It was a great experience.

E

Ellen7672

Jan 16, 2011

Star icon

Acura of Peoria went above and beyond all expectations. It was a great experience working with Steve. Everyone at the dealership was very knowledgeable. I would recommend them to anyone. As a matter of fact I have already sent a friend who may be interested in a MDX to steve.

J

Jesicarose

Jan 16, 2011

Star icon

I have worked with a few dealerships in the past but never have I had such an enjoyable experience as I did at Acura Of Peoria. My salesman Steve was able to answer all of our questions and then some. The general sales manager Brijen even came out to introduce himself to me. The entire process was a little too easy, before I knew it I was driving away in my new TL.

S

stevenshackell

Jan 15, 2011

Star icon

I was looking at an Audi and went to Acura to compare. I was so impressed with how I was treated by Stanley Brown throughout the entire process. Not only did I buy an Acura, my parents went back in to buy one as well. To add to it, my parents use to own Acura's, but had a bad experience from this dealership in the past and sold their Acura's.

N

number5

Jan 15, 2011

Star icon

I had been searching for a new car for the last couple of weeks, to no avail, but I guess it is true what they say, you save the BEST for last. When I arrived at Acura of Peoria, my search was over, they made me feel so welcomed. As a previous retail manager myself, I have seen it all, I know how to spot a GREAT staff, and these people are definitely it. Hats off to the Manager of Acura of Peoria! The sales person I dealt with was Jorge Gomez, and to sum it up, he met my every need. There was never any pressure, he showed me all my options, and made sure I was comfortable and satisfied with my choice. The sales manager Brijen Dave, even stepped in to make sure I had all the information I needed, he was very knowledgeable and sincere. Once my choice was made, I was introduced to the Mike Meewes, who dealt with finance, he too was an INCREDIBLE help. He was very thorough in explaining everything to me, in layman's terms, which was so comforting and reassuring. It is safe to say that going to Acura of Peoria was one of the BEST decisions I have ever made. I would recommend them to everyone who is in search of a car.

S

sander7

Jan 15, 2011

Star icon

The salesperson searched for a vehicle for me in the price range I needed, kept contact with me with his progress, delivered the vehicle and picked up the trade-in, all in a timely maner. He went way out of his way to give good service and to make sure I was pleased. Thank you so much. I am very pleased with how this worked out.

J

jbravo

Jan 15, 2011

Star icon

I've never felt so secure about purchasing my new car from the second i walked in i was welcomed and felt comfortable. Sara was more than helpful with all my questions and got to the EXACT price i was looking for the sales manger Brijen Dave was extremly polite he talked with me several times throughout the deal. I would recommened Acura of Peoria to anyone looking for an honest, professional, and just an all the way around good car buying experience. Thanks again Sara Brijen.

P

pikiniki

Jan 15, 2011

Star icon

Acura of Peoria is a superb dealership. The inventory was extensive. The staff was friendly and helpful. The sales staff was very knowledgible and curteous. The saleman I worked with, Jorge Gomez, really went out of his way to get me the right vehicle at the right price and the right terms. I wanted to write this review to say thank you for a job well done from a very satisfied customer.Thanks Again!

D

dsorger

Jan 13, 2011

Star icon

I want you to know that I am very pleased with the quality of service your company provides. I sincerely appreciate your responsiveness and the way you conduct business. I have recommended Acura of Peoria to others because of my satisfaction with your service. I look forward to doing business with you for years to come.Debra Sorger

W

waair

Dec 14, 2010

Star icon

Update:I'm currently working with a very helpful person at the dealership on resolving this issue. Original Problem:I purchased the Skyway service with my vehicle. I was told that if I chose to cancel, the remaining balance was fully refundable. I cancelled my service and now Im being told that I will not receive a refund.

W

Wil745!

Dec 3, 2010

Star icon

The best word to describe my experience at Acura of Peoria would be Genuine. The sales staff was not interested in just making the deal...they listened to what I had to say and offered me a great deal on what was in my best interest. Therefore I was happy to purchase the car and trusted them becasue they were genuine. I can't say as I've ever had deal go so smoothly which is saying a lot for me because I trade cars often. The hardest part of buying a car for anyone is being able to trust the dealer. To be able to understand through the usual smoke and mirrors. I can honestly say that my experience was well explained and I understood the deal to the last penny. Which makes me want to go back and buy more cars. I only hope they keep the great staff they have on hand right now, because they are best dealer I have ever bought a car from.

J

jbeaty

Oct 16, 2010

Star icon

Working with George and Brijen made my new car experience seemless and delightful. It is always nice to have the General Sales Manager (Brijen) introduce himself and help you during and after the purchase. I would highly recommend Acura of Peoria looking to purchase a luxury vehicle.

H:

HappyCustomer :)

Sep 25, 2010

Star icon

My Expierence at Acura Of Peoria was much better than other other expierence i've had at other dealerships in the area. They were Professional,helpful,straight up and didnt give me any sort of run around when it came to the price of the vehicle. When buying a vehicle i want to feel comfortable with the place im doing business with and as soon as i walked into Acura of Peoria I felt that way. Based on the service i recieved while buying my vehicle I will continue to be a customer of Acura of Peoria in the future such as getting my vehicle serviced there and any other future car buying needs.

AJ

arlene jacobs

Sep 21, 2010

Star icon

chuck mirenda was very profesional and receieved a decent dealThe follow after buyin the car was also excelent after we purchased the autoElizabeth called and checked if we had any question or problems.Chuck also gave his cell phone for us to call if we had any question or issues

A

aquarius75

Sep 2, 2010

Star icon

Very professional staff, courteous, and efficiant. I would recomend this dealership to all my family and freinds. Financing department worked hard to get what I needed and signing paperwork was quick and easy. I have also experienced there service department and they are excellent.

BH

Bruce Harter

Sep 2, 2010

Star icon

On every visit the Service Department employees have always been courtious and friendly. Work has been performed right the first time. So never have to return for followup service. I appreciate the free wash and vacuuming of car they perform. Customer waiting area is clean and enjoy the free coffee.

L

llvela08

Aug 27, 2010

Star icon

The Salesmen that helped use (Brijen Dave and Chuck)were very professional and curtious. They gave us an amazing deal as well as outstanding customer service. Not only did they make sure we picked the perfect car for us, they valued our time. They had us in and out in no time with our new 2010 TL and even with a full tank of gas!!!! No question that we would return in the future.

M

mberry28

Aug 25, 2010

Star icon

Mr. Stanley Brown was very courteous and had a wealth of knowledge of Acura products & services. He was warm and well spoken which put me at a good comfort level. I would refer my friends and family to him for their car purchasing needs. Exceptional customer service is hard to come by and I respect and appreciate it when I receive it. Thank you

P

palmahajan

Aug 24, 2010

Star icon

We purchased Acura TL with tech pkg through them. We took a quote from dealers within 100 miles including the dealers contracted with Costco. They were able to beat the lowest quote by $ 500 and gave us a fair trade-in value. We found them very accommodating-We went to see the car at their closing time 8:00 PM and drove back with a new car at 12:00 AM. After two days we noticed a minor scratch on one door and a trunk mat missing. When we called Ben didn't hesitate to take care of both the things and even huge discount on car accessories. They even gave us a new loaner car during the time of repair. Typically, I would not write reviews. I had such an outstanding buying experience, I believe, Ben and Sara deserve this.

B

bsimmons25

Aug 21, 2010

Star icon

Great experience with the Acura dealership on Bell Rd especially the sales person Chuck Mirenda. He was very professional and not a pushy car salesman. I would highly recommend buying a car from him. I bought a used Acura MDX and thought I got a fair price.

K

Kasigirl

Jul 31, 2010

Star icon

I have bought several vehicles from this dealership over the last 4 years. Whether buying a brand new TSX or a used MDX, I have always been treated with respect and will not do business with any other dealership in town. Brijen has been great to work with on 3 different occasions and is always willing to go the extra mile to get you what you want. I would highly recommend this dealership to anyone who is looking for a new Acura or even a preowned vehicle!

A

arseabaugh

Jul 27, 2010

Star icon

I had been trying to get out of my 02 Lexus IS300 but was a little upside down and every dealership I went to could not make a deal with me. I found a 06 MDX on Peoria Acura website that I had to have. I called and spoke with Brijen who told me come down and he would put his best guy on the job. I thought he was blowing a bunch of smoke trying to get me down there but the car was worth the gamble. When I pulled up to the dealership they had the MDX in front clean and ready for me to test drive. Ben was the sales man Brijen assigned to me. I thought he may have been the new guy at first but after talking with him he was very knowledgeable on the MDX and other competitors in its class. MDX was exactly what they said. Ben took great care of my wife and I during the long wait for finance. Honestly, that was my only complaint. I must have came on the busiest day of the year. There was 3 other people in front of me that needed to talk to finance and it took for ever. Ben made sure we were OK, I could tell he was getting nervous we might leave. The long wait was worth it. We got a great deal on the car, great trade in value, and are very pleased with the whole experience. See you in 5 years when it is time to trade in the MDX.

E

emblondie01

Jul 27, 2010

Star icon

I was hesitant to go in without my husband but I needed a new car. It was a hot day and I had my 3yr old son with me. I was expecting to get bombarded with sales men trying to hold me hostage all day. It was actually the opposite. I was only approached by one sales man, Ben Quail. Ben was very nice and made me feel very comfortable. Ben mentioned he had kids and I could tell he was not lying, my son loved him. The car needed to be detailed so instead of making my son and I wait, Ben bought us lunch. I couldn't believe how I was being treated. I never have had a car sales man buy me lunch before. I really felt special and the time went by so fast. Ben informed me on all the costs and the final loan amount was not far off of what he said it would be. I have a great new car and have told everyone I know to go see Ben if they need one too! Thanks Ben

L

LWASKO

Jul 26, 2010

Star icon

My wife and I were in search of a new MDX. We live in Tuscon and the dealer here has a very limited inventory so we expanded our search to the Phoenix area. After being in contact with all three Phoenix area Acura dealer's, and speaking with Sam at Acura of Peoria we made the trip up to Peoria. From the moment we arrived it was a fantastic experience. They had the vehicle pulled up as promised for us to see it. My wife loved it so we started moving forward with the negotiating process. Even that was very simple. We got an amazingly low rate through Acura and the dealership handled of the financing for us. The sales manager, Brijen, came out and ensured all of our questions were answered and responded to and everyone made us feel as though they do truely value our business. The vehicle continues to be perfect and we couldn't be happier both with our decision on the vehicle and where we decided to purchase it from. We have recommended two colleagues to them, both have purchased new Acura's and both of them were very satisfied with their experience as well. Highly recommend and thank you!

T

tolgay

Jun 16, 2010

Star icon

We bought an Advanced package MDX at Acura of Peoria. It was a mistake. We were promised certain type of DVD players, in writing and verbally, multiple times, but they installed different type, smaller ones after a week. They admitted that they would replace them ASAP, but never happened. We took our car to them few times, every time they came up with a reason not to do it. Either the color did not match, shipment did not arrive, etc. I called them and emailed them multiple times, gave them ample time and opportunity to fix the problem, but they did not respond. We thought the people at Acura of Peoria would be professional and dependable, but at the end we learnt our lesson the hard way. UPDATE:The dealer gave us a complete refund of the money and returned our original head-rests. Although this was not our preferred outcome, they were genuinely trying to solve the problem while not communicating well among themselves.

J

jkanderson

May 27, 2010

Star icon

First off, I havent purchased a vehicle in years and the thought of dealing with a car salesman is sometimes difficult. However, our sales person Jorge Gomez at Acura of Peoria was EXCELLENT! Jorge was extraordinarily friendly and had a great personality which made the sale that much more rewarding. I would recommend this dealership/Jorge Gomez to my family and friends. Love the 2010 Acura RDX -On a final note to Jorge: Need more cookies! lol

T

theo0505

May 26, 2010

Star icon

Was ready to lease a 2010 Acura MDX with the Technology and Entertainment Pkg. in white or burgundy with tan interior to accommodate our expanding family. Talked to Ben the internet sales consultant the day before and he indicated the car was in stock and ready to be viewed and that he will be there. He set the price for $43,000. We called twice the day of the visit before leaving and Ben was not there but he was coming after 2:00pm. At 2:30 pm we were told and Ben had call in sick so the sale was given to Patrick Atriz - sales Mgr and George Gomez - sales person and the car was still there. I and my wife found a babysitter and drove 60 miles that afternoon only to find out dealer lied about vehicle being in stock. George said that they never had such a car in stock only a black one with similar pkgs. After waiting in the entrance standing up for almost one hour, George said that they can have the car within a few days and make a deal to PURSHASE the vehicle for $46K and they offer $10k for our 2007 Toyota RV4 with 54k miles as a PURCHSASE. We told him that with Ben we had discuss a lease option NOT Purchase. We never talk to Patrick Atriz but via Patrick he told that that Ben lied and did not was he was talking about. We went there because of the price Ben gave us and we were both very familiar with our trade-in value (checked via Edmunds, KBB and other dealers) and the lease process.They lied just to get us in there. WOULD NEVER DO BUSINESS WITH THIS DEALERSHIP DUE TO A LACK OF HONESTY AND INTEGRITY! I guess the word PRINCIPALS doesnt exist in their dictionary.

K

kveseth

May 3, 2010

Star icon

Was ready to purchase a 2010 Acura RL. Talked to Steve the day before and he indicated the car was in stock and ready to be viewed. Drove 45 miles the next day only to find out dealer lied about vechile being in stock. In fact, the vehicle was not even allocated to that dealership! They lied just to get me in there. WOULD NEVER DO BUSINESS WITH THIS DEALERSHIP DUE TO A LACK OF HONESTY AND INTEGRITY!

Y

yesiwin

Apr 26, 2010

Star icon

First off, my sales person Paul was the absolute best sales guy I have ever worked with - period. The whole situation was pretty high pressure, but what car dealership isn't these days and in this economy? Paul was incredibly friendly, went above and beyond, just great! That being said, the finance department at this dealership is an absolute joke. The gentleman who finalized my papers was not only incredibly high pressure and pretty much made me pay for warranties and other things that I didn't want, but he even lied to me about the interest rate I received. He told me that if I purchased an additional accessory for my car and a VERY pricey additional warranty that he could get the finance company to make my interest rate a certain percentage. I signed the papers and took my new car home. After financing went through, I came back to sign the FINAL FINAL papers and noticed my interest rate was higher than what I signed for, as was my monthly payment. I was told that my interest rate/payment wouldn't be any higher than what I initially signed for, and that was obviously a lie. I highly recommend procuring your own financing if you decide to purchase from this dealership.As others have mentioned, the service department isn't great this location, either, and that's all I'll say about that.Overall, I got an excellent price on my vehicle and got exactly what I wanted in trade. I would recommend this dealership, but please beware of the finance department!!!

Z

Zrock13

Mar 13, 2010

Star icon

This dealer replaced my A/C compressor at a cost of $1000 and when it was bad, wouldn't not honor the warranty. The worst part is the deception in telling me it wasn't bad when two other repair shops said the compressor was obviously bad. I eventually went to N. Scottsdale Acura owned by Penske and they fixed it. My wife wants to buy a new Acura, and we are getting quotes thru Edmunds, where the fleet manager is suppose to mail back a quote. Instead, a salesperson from this dealership calls us back with the "...how much you want to pay..." BS. I said do the best you can and they said that we could get a better price if we come in. Pleeze, this dealership, and all of the ones owned by Van Tuyl need a serious culture change. And, watch out, because Van Tuyl is buying up several dealerships in a location or a specific make in order to "corner the market" since, in my opinion, they can't deal on service and respect for the customer.I do not believe the positive ratings on this site for this dealer. Notice how they (the positive ratings) seem to be one paragraph long and sound alike.

S

susangrey

Jan 25, 2010

Star icon

I dealt with bridegn over the internet and it was very surprising that a general manager got back to me personally to give me pricing. We worked everything out over the phone and email, paper work was ready for me and financing part was ready to go as well. I will be back again at this dealership in few months to buy my wife's car. keep up the good work guys.

I

I8ABMR

Jan 1, 2010

Star icon

I recently went to this dealership to work a deal on a 2010/2009 MDX. The second I walked in the door the first thing out of the salesman's mouth was " I can give you 6 grand off of this car". That obviously made me more interested in the vehicle. We looked at the car a bit more and tried to work a deal. First of all they wouldn't tell me what they were going to sell me the vehicle for and I had to fight to get them to give me the price that they were going to give me for my 06 TL trade. They wanted to short me on the trade by $1800 relative to the true market dealership trade value and didn't give me the 6k off of the MDX. In the end we decided to look at a 2010 because Acura was making some significant interior, exterior, and chassis improvements. I called them back to try to work a deal and they said they would call me back. NO CALL BACK> I call them again and the salesman said he would have the sales manager call me back with a price/deal "first thing in the morning"....NO CALL BACK AGAIN> In the evening of the third day of no response I got upset and sent the sales man a text stating that they need to learn to call potential customers back and that I was going to buy my car from another dealership because they didn't call me back. In then end the salesman had the gaul to text me back " well, makes up for the 10 times I called you and you didn't bother to call me back..". Instead of apologizing for not doing what he told me he was going to do he exaggerates and insults me with his message. These guys have to realize that some of the people who buy the cars they sell are professionals and are in meetings or with clients ALL day long.I have to also say the pricing they offered wasnt competitve and they refused to show me what they were selling the MDX for and exactly what they were going to give me for my trade. They also tried the same BS move as some of the other customer reviews have stated where they take your keys to look at the trade and keep you imprisoned there so you cant leave. These guys IMO are not very good sales people and they are not very upfront when working the deal. Also I found them kind of unprofessional .I have also had 3 years of service experience with them that has been below average at best. Generally just poor attention to detail . They will be nice but the service quality isnt anything even worth comparing to lets say Lexus or even Infiniti ( previous G35). Things get left undone, unchecked,etc. They never tell you what the deal is with the tread life on the tires and the brake pad measurments. Bottom line......for service and sales absolutely take your business to another dealership and save the headaches and don't expose yourself to the unprofessional and shabby car sales people at Acura of Peoria

A

angelgirl1776

Dec 16, 2009

Star icon

I purchased my new Acura last week, and it was the best car buying experience I have ever had my salesmen Darren Maus was great to work. He was knowledgeable and honest and he helped me pick a vehicle that fit not only my needs but my wallet as well. I would definitely recommend this dealership to my friends and family

B

babychick11514

Dec 16, 2009

Star icon

I Have had bad experiences at dealerships before but this store was completely diffrent. I was treated with respect and the process was fast. They "cut to the chase" on the price. It was painless. I bought a 2010 TSX last week and am loving it!! Thank you Acura!

WS

Wayne Stevens

Dec 15, 2009

Star icon

I had the best car buying experience of my life with these guys. I am 62 years old and have purchased about 25 cars in my life, but Steve Hamilton and Brijen Dave are absolutely the best of any salespersons I've ever worked with. If you are in the market for a car...do yourself a favor and call Steve or Brijen at Acura of Peoria.

J

jonnnyb123

Dec 15, 2009

Star icon

Acura of Peoria has a professional sales staff and the very helpful and knowledgeable sale person I worked with made buying my Acura a breeze. The process went extremly smooth and in the back where you did the paper work was really easy too. I will send my family and friends to this dealership

M

medutt

Dec 14, 2009

Star icon

The sales rep was knowledgable and friendly. The dealership had a great inventory to choose from. Overall this was the best car buying experience thus far. I would definitely recommend this dealership to my friends and family. I will also return for future auto needs.Keep up the good work!

C

cpg2712

Jul 19, 2009

Star icon

The sales department at this dealership was decent but the service department is horrible. Dont bring your car here for service!!! They will not fix it and tell you they replced parts when the really didn't. Acura client relations confirmed this as well and recommended me to bring my car to another dealership based on all the complaints they have had about the service provided here. I have had my car in this dealership several times for a bad window regulator in the drivers door and they still can't fix the problem. I have also had numerous problems with the battery going dead and the power sunroof motor going out. I have a 2008 TL with about 12k miles. They currently still have my car trying to fix it. They have had it now going on 3 weeks and have resoved nothing. Also, don't go anyway near a service rep named Danny. He is cocky, arrogant, lazy and just all around rude. I cant believe this guy is even still employed there. He quite possibly may be the worst person at customer service I have ever come accross. The service director Gary is just as bad. I think these two are in competition at who can provide the worst customer service and rudiest attitude. So far...it's a tie.

S

standup

Mar 28, 2007

Star icon

Do not work with Matt Wickwire, Bridgon, Darrren, etc. I have been there many times to try to close a deal. They have no customer service skills and throw a bottle of water in at you and then after that are aggresive. They do not get the concept or try to get the concept of your living expenses and financial availability they will lie straight to your face and tell you that they are going to try to get you the deal when in fact as soon as they go behind that glass box they are all buddies running your credit and saying none of it counts they do not take in credit history or kelly blue book into consideration they even told me that kelly blue book changes and when i asked when was the last time it changed the guy told me yesterday, the young woman who was trying to at least get me a pretty decent deal was looking like what the hells was going on, like hello don't you know where his financial availability is at why are you pushing him to pay more? Poor girl, They also brought two other gentlemen into the conversation, I was fired up because they wasted my time and because they were being so rude to there employee, i understand she was young but they didn't have to say that she was weak or some rude comment about how she couldnt sell me the car. What kind of dealership goes around and talks to there employees like meat, i tried to come back and it looks like she was not working there anymore good for her then i left cause she was the only i wanted to deal with but they tried to throw another sucker to me and i was like yeah right i am not putting up with this again later. This dealeship is so full of lies that there fakeness shows through as soon as you walk through the door, they take you on a drive but believe me if you get that far everything past that will piss you off, can i get you a water it is so fake and cheesy, dont believe these people they rip you off and i cant believe they can sleep at night such arrogance and disrespectful only out to make a buck,

What’s more, Acura of Peoria of Peoria has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Acura of Peoria. Check out the listings today to find the right car for yourself. Acura of Peoria is definitely the best place to buy used cars online.