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Used Cars for Sale at Acura of Westchester in Larchmont, NY

494 miles away from you!

Acura of Westchester of Larchmont offers you the opportunity to find used cars by Acura of Westchester. Acura of Westchester is a trusted dealership serving clients throughout Larchmont, in search of certified used cars. Also, Acura of Westchester is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Acura of Westchester to get the affordable car that is right for you.

Location: 2155 Palmer Ave, Larchmont, NY 10538

Phone: (914) 834-2222

4.7 Google 1376 reviews

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819 km
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Acura of Westchester

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4.7 Google 1376 reviews

10538, Larchmont NY

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39,820 km

Acura of Westchester

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4.7 Google 1376 reviews

10538, Larchmont NY

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2,765 km
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Acura of Westchester

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4.7 Google 1376 reviews

10538, Larchmont NY

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6,750 km
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Acura of Westchester

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4.7 Google 1376 reviews

10538, Larchmont NY

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6,719 km
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Acura of Westchester

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4.7 Google 1376 reviews

10538, Larchmont NY

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$44,985
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1,526 km
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Acura of Westchester

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4.7 Google 1376 reviews

10538, Larchmont NY

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$41,317
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4,591 km
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Acura of Westchester

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4.7 Google 1376 reviews

10538, Larchmont NY

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$45,836
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$1,352/mo est. ?
4,818 km
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Acura of Westchester

Authorized EpicVIN dealer

4.7 Google 1376 reviews

10538, Larchmont NY

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$47,985
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$1,415/mo est. ?
8,505 km
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Acura of Westchester

Authorized EpicVIN dealer

4.7 Google 1376 reviews

10538, Larchmont NY

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great price
$44,985
$4,805 below
$1,327/mo est. ?
4,855 km
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Acura of Westchester

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4.7 Google 1376 reviews

10538, Larchmont NY

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$37,985
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39,397 km
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Acura of Westchester

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4.7 Google 1376 reviews

10538, Larchmont NY

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$39,985
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$1,179/mo est. ?
39,070 km
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Acura of Westchester

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4.7 Google 1376 reviews

10538, Larchmont NY

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high price
$43,191
$1,594 above
$1,274/mo est. ?
30,722 km 3.5L

Acura of Westchester

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4.7 Google 1376 reviews

10538, Larchmont NY

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$47,894
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$1,412/mo est. ?
2,401 km
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Acura of Westchester

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4.7 Google 1376 reviews

10538, Larchmont NY

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$47,795
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7,928 km
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Acura of Westchester

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4.7 Google 1376 reviews

10538, Larchmont NY

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$47,179
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5,003 km
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Acura of Westchester

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4.7 Google 1376 reviews

10538, Larchmont NY

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4,097 km

Acura of Westchester

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4.7 Google 1376 reviews

10538, Larchmont NY

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3,096 km

Acura of Westchester

Authorized EpicVIN dealer

4.7 Google 1376 reviews

10538, Larchmont NY

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good price
$28,495
$1,533 below
$840/mo est. ?
50,116 km
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Acura of Westchester

Authorized EpicVIN dealer

4.7 Google 1376 reviews

10538, Larchmont NY

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great price
$44,875
$4,915 below
$1,323/mo est. ?
6,679 km
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Acura of Westchester

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4.7 Google 1376 reviews

10538, Larchmont NY

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good price
$47,864
$1,926 below
$1,411/mo est. ?
5,073 km
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Acura of Westchester

Authorized EpicVIN dealer

4.7 Google 1376 reviews

10538, Larchmont NY

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great price
$29,985
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$884/mo est. ?
60,334 km
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Acura of Westchester

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4.7 Google 1376 reviews

10538, Larchmont NY

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4,476 km

Acura of Westchester

Authorized EpicVIN dealer

4.7 Google 1376 reviews

10538, Larchmont NY

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fair price
$21,485
$272 below
$634/mo est. ?
74,715 km
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Acura of Westchester

Authorized EpicVIN dealer

4.7 Google 1376 reviews

10538, Larchmont NY

Check Details

What’s more, Acura of Westchester of Larchmont has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Acura of Westchester. Check out the listings today to find the right car for yourself. Acura of Westchester is definitely the best place to buy used cars online.

4.9
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Based on 2636 Reviews

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wendy

Sep 24, 2021

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On Saturday 9/18/21, my car had to be towed in for service. As the service department was then closed. Vinny, a salesman, went out of his way to help me cover the windows which weren't able to close. Sal Gambitta, my service representative, was likewise extremely helpful and responsive throughout the entire repair process. They are both highly commendable employees.

AN

Abdullah Nanabawa

Jun 24, 2021

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Tom the service advisor was fantastic; I’ve been to a handful of dealerships but once I stepped foot into Acura of Westchester I knew I was in great hands, and also the lot guy David/Dave was a real help, he drove me to work and was a very pleasant man to speak to. Overall I’d recommend this dealer for service and or sales to all of my friends and family! Amazing service you guys won’t be let down!

JB

Josephine Ballesteros

Sep 20, 2021

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The service has changed and this location no longer cares for customer loyalty. After 12 years of leasing cars with this location and being treated poorly I will no longer return. Management is horrible!! Take your money else where! You will be waiting at the door without anyone greeting you.

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Miguel

Aug 11, 2021

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Really disappointed with this dealership. Took the car I recently purchased into a body shop to get some additional work done and they easily identified that the car had previously been in an accident and had collision repair work done. This was not on the carfax since the customer paid for the repairs. Car was previously a lease for the dealership though. Would they of known? Who knows. This doesn’t even speak to the electrical issues I had almost immediately after buying the car and the ordeal that caused me. Cars and breakdowns happen but ultimately dealerships are responsible for the inventory they present to the public and it is fair to say this Acura dealership is strictly motivated on moving a large amount of vehicles without care to the quality of car they offer to their customers. Feels like I bought this thing at an auction! (2018 Acura TLX A-spec). If you are looking for a strong price without regard to what you might be getting, this dealership works for you. If you are looking for quality and are willing to pay a small amount more (relative to the investment) go somewhere else.

RR

R R

Aug 12, 2020

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Will not get another car here, they ruined my credit with misinformation not very helpful when you can’t afford to get into another car. Was with them for 10 years.. Loyal customers do not matter. Right Matt?

R

rebeccabert

Nov 29, 2016

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From start to finish the easiest car experience I have ever had. Jonathan was honest and up front and gave us exactly what we wanted.Wouldn't hesitate to recommend this dealership to others.

C

Cutieciuti

Nov 27, 2016

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Brianna was amazing, she made my leasing experience seamless. I highly recommended this dealership and Sales Representative if you're looking for luxury and ease.

F

Fswint

Nov 26, 2016

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All of the people involved were very friendly and professional making me feel valued. The sales staff was also very attentive, very flexible and they were very knowledgeable.

MF

Mike Fu

Nov 25, 2016

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My lease on my 2014TL was almost up but I needed an oil change. As soon as I went to the showroom Frankie approached and said let's get you into a new car. A test drive and some number crunching and we were signed in less than an hour. I returned 2 hours later so they could prep the car and was done in 45 minutes. Great sales and support and no finance pressure. Great Day

MG

Mr. Guy

Nov 25, 2016

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I came in looking for a used car. Dmitry showed me three used MDXs, and we quickly narrowed it down to one. I fell in love with the way it drove. I picked it up the next day! Love the car! Will definitely recommend!

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Pspence11

Nov 23, 2016

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Very nice and friendly,work with you very well frankie is the best sales person i have ever deal with very warm heart lots of respect.

T

tucknpost

Nov 22, 2016

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The staff was very helpful and knowledgeable, listened to what we were looking for, and helped us find a great match.Getting to a deal on the car was easy, but do your own due diligence to make sure your financing is right- you may be able to find better rates on your own (they did honor the deal I found).

TC

Travis Colvin

Nov 22, 2016

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Walked in and met with Jonathan Zung. Described what I was looking for and he put me onto a couple of vehicles. Found one I was happy with and began the process. Smoothest car buying process I have ever experienced.

TC

Tamara Castro

Nov 21, 2016

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This Acura Dealership is absolutely AMAZING!!!, the people that helped me and my husband out were so professional, nice, courteous ans attentive to our needs they listened to all of our concerns and resolved every single issue we had, I wouldn't go anywhere else and I would highly highly recommend them!! Dmitry and Nicholas were beyond helpful, they were so nice and easy to talk to which made our decision all the easier, This has been such an amazing experience so easy and fast they didn't pressure us at all and really had our best interest at heart they were both so great!!! I would definitely recommend Acura of Westchester!!!! Frankie is just the man he made it happen for us we truly appreciate every single one of them...

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Adam

Nov 21, 2016

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Frankie took great care of me.This is my 5th MDX and the first time working with Frankie and Acura of Westchester.Everyone was very helpful.I will lease or buy my next 5 Acura MDX from Frankie and your outstanding dealership.Thank You!!!

J

jillanita

Nov 20, 2016

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I visited Acura of Westchester on Friday, November 18, 2016, and I drove off in my 2017 RDX the very next day. My salesman, Jose Crespo, could not have been more accommodating, attentive, friendly... I could go on and on about Jose! It was very busy when I visited; however, Jose made me feel like I was his only client. I was then introduced to the Finance Director, Alex Piccirillo. Just like Jose, Alex was very friendly; he was very attentive during our conversation when we spoke about my financial situation; and he put me in my dream car. I would highly recommend Acura of Westchester to everyone. They are by far THE BEST!!

A

Aziz04

Nov 20, 2016

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Thank so much for helping me to get my MDX.You was so amazing and motived me to came at Shop and find the best car who for even with my low credit.You Guys have great team out there.

M

MichelleBuffa

Nov 19, 2016

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Frankie got me a great deal on my new 2017 RDX lease!!!! Best deal in Westchester, definitely recommend Acura of Westchester! Joe was great with the delivery, very informative and helpful! Love these guys!

D

DJC329

Nov 16, 2016

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My service was exceptional. Walking into the showroom everyone was pleasant, friendly, courteous and helpful. Frankie and I have connected on a personal level since day one. He knew excellently what I want in a car. My exchange to a newer Acura TLX was flawless. I would definitely recommend family and friends who are interested in purchasing/leasing a vehicle to see him.

C

CindyLou

Nov 13, 2016

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Julian Morand made my experience at Acura of Westchester a pleasant and efficient experience. From the moment I was connected with Julian, he never once made me feel rushed and went above and beyond to make sure I was pleased with my decision to lease the RDX AWD. I would definitely recommend friends and family to see Julian should they be interested in an Acura vehicle. He had a fine level of professionalism and showed a great deal of respect. Additionally, the dealership has a very relaxed feel and the entire sales team was pleasant from the moment I walked in the door. Couldn't be happier.

D

Denise2610

Nov 11, 2016

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The service here at Westchester Acura was phenomenal. I couldn't have asked for better. The exchange for my old car to a new RDX was quick easy & painless. I will definitely recommend this Acura dealership to all my friends & family. Frank was an exceptional sales rep and made this purchase and easy feat. Thank you again

J

Jarroet914

Nov 9, 2016

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Matt Belov made this experience an excellent one. Matt helped us pick out a beautiful 2017 MDX! Matt was very transparent, never pushy, and down to earth. I've had great service at this dealer for 8 years with my TL, and needed something larger for my growing family. Matt made this experience painless and a pleasure! I'm sure I will back to purchase a future vechile. Alex, the finance manager was also very pleasant and transparent.

KR

Kecia Ramsey

Nov 8, 2016

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Friendly place I appreciate Frank working with me but I made huge mistake by signing blank application I'm enjoying the car just not sure if that it was right decision for me at this time.

M

Mmmk13

Nov 8, 2016

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Agreed on price and terms via email. Came in to sign paperwork. Done in an hour.Came back the next day to pick up the car as they installed remote start, otherwise could have driven off the lot. George was very responsive via phone in the days approaching and after lease sale as we had to coordinate a few things around drop off of car I was currently driving.

L

Les

Nov 5, 2016

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I can say it's one of the best experience I had. Since the moment we walked in until the moment we drove out with our new MDX; Frankie made us feel like we were family. Frankie is not only the best sales agent with have dealt with but a wonderful human being, very friendly, knowledgeable and trustful. We want to say thank you to Frankie for this wonderful experience.

E

Epantoja83

Nov 4, 2016

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Was considering an upgrade, after meeting with Daniel and seeing my options..he made my decision very easy.. Mr Dejesus was professional, very knowledgeable and working within my budget I left extremely satisfied.... great place, great staff; will def be recommending to friends and family.

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Ntufaro24

Nov 1, 2016

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This is my third Acura from Acura of Westchester and every experience has been a pleasure. Frankie went above and beyond to get me in the Acura I've been wanting for the past two years. A big thank you to Frankie and Acura of Westchester! I absolutely love my 2017 RDX!!

A

acurardxreview2015

Oct 31, 2016

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Dmitry followed up with us on a regular basis to help us find the right car. He was informative and helpful with the price range and such. The dealership has a lot of models to pick from and most of the cars are really clean. Good dealership and good salesman (Dmitry). I would recommend to family and friends.

R

RDX

Oct 30, 2016

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Service is great! This is our 4th purchase from Acura. They make u feel like family & we love the car. No better dealership in Westchester.

LT

Lisa Trinidad

Oct 30, 2016

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Frankie was great and did everything possible to find us the car we were looking for. He worked diligently to keep us within budget all while getting us the options we needed. Overall this was a great experience and I am completely satisfied. Lisa Trinidad

SC

Satisfied Customer

Oct 29, 2016

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We have leased many cars, including Acruas, but not at this dealership. We came in and were introduced to Julian Morand, a salesperson. He was knowledgeable and did not try to strong arm us. He explained what was available and along with Danny, in management, made us a great deal. We took a few days to test drive other cars. None came close to the driving experience of the RDX so we called Julian and gave him a deposit. We picked up our car today. Julian was patient and went above and beyond in getting us "ready" to drive out the door. He is a true gentleman and gives "car salesmen" a good name.. now that's a first!

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Tony

Oct 28, 2016

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looking to trade in my lease car, originally they didn't want to take my car but Julian and Daniel was willing to work with me and get me the car within my budget. Very professional!! Will go back to them again!

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LMC

Oct 28, 2016

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This is my second Acura from this dealership. First car for my daughter. Jonathan Zung was a doll to work with. Jonathan made the experience of trading in my MDX & getting into a new car so easy. I will be buying another Acura in the near future. I will absolutely be dealing with Jonathan.

HD

Happy driver

Oct 27, 2016

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This is my 5th Acura from this dealership. I went back because this dealership has a history of treating me right and they have done so again.

C

charissejenna

Oct 27, 2016

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As always, had a great experience with the lease of another Acura, Frankie is a pleasure to work with. Went in to turn in our leased ILX for another all paperwork was done on Frankie's part, decided to lease a different car when we got there and Frankie was more then happy to help and do some extra work to get us what we wanted. A very pleasant experience!

K

kregs98

Oct 27, 2016

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help you out with any car in the lot, make you feel important about your choice and your visit. i was helped out alot for my car and i want to go back.

V

Victor473

Oct 26, 2016

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Frank and his team were great. Excellent service and a beautiful TLX....what more can I say ? Will recommend Frankie to friends, colleagues and family.

S

sdistef

Oct 24, 2016

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Jonathan and Dmitry helped us find the perfect car for us. We couldn't be happier with our CPO RDX and will definitely be back to Acura of Westchester.

C

Chris138

Oct 23, 2016

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This is my first Acura purchase, and my sales person was very fast with getting it done gave me everything I wanted and this is the first of many purchases I'm glad to be a part of team Acura of westchester I would recommend him to anyone looking for a car

D

dbmcormd

Oct 22, 2016

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The profressionals at Acura of Larchmont did an outstanding job in assisting me in all aspects of my automobile leasing experience. Everyone was courteous and helpful. I couldn't recommend their dealership more highly!

K

Kenroig

Oct 22, 2016

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I had a great experience at Acura of Westchester. I had gone to other dealers and didn't experience this kind of professionalism . They helped me and did their absolute best in order to get me in my car. Everyone, especially my salesman Frankie, was supportive and friendly from the minute I walked in to the minute I drove off. Thanks!

KC

Keith Carlson

Oct 21, 2016

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Daniel was easy to work with, he knew the product well and was fair and consistent. He did not pressure and "oversell" which really turns me off at car dealers. I am not fond of the car buying process, but he made it as pleasurable as could be...I will definitely give him first option when I need another car.

F

Faith011

Oct 21, 2016

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Great experience. Welcoming friendly and will work with you. I've been to the other Acura dealership in westchester and it is not as good as this one

T

Thedeal13

Oct 21, 2016

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I went there and told them what car I wanted and they got it done and for the payments I wanted I will go back

Z

ZL

Oct 20, 2016

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I was very happy to make the deal of the pre-certified Acura RDX and glad to work with Daniel, who is always welcoming and trying his best to help me. Julian is also very professional and helpful. Plus this dealership has a large stock of used Acura cars meet your demands.

P

Pkellynyc

Oct 17, 2016

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George Brunner is a very nice person and has shown great customer service to me as well as keeping me updated on the service being preform on my car

L

lab2016

Oct 17, 2016

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It was a pleasure to work with Dmitry. Not only did he help me lease the MDX, he also helped me get cheaper insurance! Everyone was extremely friendly. I would recommend Dmitry and Acura of Westchester to everyone!

L

Liz

Oct 17, 2016

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Everyone was so professional and coming from a horrible experience at another dealership, I can honestly say it was a breath of fresh air. Everyone was quick and attentive, warm and welcoming not to forget that the prices were definitely doable and they stood in my budget.. Thanks to them I'm riding around in an ilx 2017 Acura ;) woohoo!!!

S6

steven 66

Oct 14, 2016

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The dealership did everything that it said it would...Very smooth working with Dmitry N.I would recommend this dealership to a friend for sure!

D

Dave

Oct 14, 2016

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I leased an TLX from Acura of Westchester. The entire process was handled very professionally and there were no surprises. The sales professional I worked with, Daniel DeJesus, is very knowledgable and provided excellent customer service. Overall, a great experience.

S

sicklick

Oct 11, 2016

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This was the fourth car we leased thru Acura of Westchester, it's the attention,choice of vehicles, and being treated fairly that brings us back every time.

D

dorothea

Oct 10, 2016

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Both Ronnie and Dimitri were exceptional in the way they helped me return my vehicle and set up a new lease with a terrific new TLX! This is my fourth lease term and I always feel that I am dealing with professionals when I come to Acura of Westchester.

L

LB

Oct 10, 2016

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In regards to purchasing Acuras, my family and I usually do business with another Acura dealership we have a relationship with due to us purchasing over 5 cars from them. I happened to be in the area by chance and decided to stop by Acura of Westchester. I am glad I did. I met Jose Crespo and he was such a upfront and honest sales rep that I decided to purchase a used TSX from him. I highly recommend this dealership and I would advise you to ask for Jose when you visit.

C

Ccfalv

Oct 7, 2016

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I went in knowing I wanted the RDX and the sales team were very helpful in road testing the car, providing pricing options, answering questions, and setting up the phone and audio system upon delivery.

W

wam00

Oct 7, 2016

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I bought a TLX from Frankie two years ago right after they came out.. BEST car I have ever owned? I am excited to say that I am jumping into a brand new 2016 TLX Blue.. favorite color...Frankie is the best and is soon easy to work with!Best,Bill

R

Rdx2016

Oct 7, 2016

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My sales representative was Brianna Tozzo she made a experience pleasurable and went above and beyond to make sure I was satisfied with my vechile. I'll definetly recommend Brianna she extremely knowledgeable and trust worthy I appreciate and staff at Acura of Westchester

D

DHeintzen

Oct 6, 2016

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This is our 4th Acura MDX and we've loved them all! Frankie and the team at Acura of Westchester -- both the service and the sales staff -- are 100% focused on the customer and go above and beyond to make sure the experience of buying and owning an Acura is awesome. And the car, of course, is fabulous!

L

Leedm62

Oct 6, 2016

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We knew we wanted an Acura, this is our 4th. Brianna Tozzo got us up to speed on leasing and which model would suit us best. We couldn't be more pleased with the experience. Thanks Brianna

WA

wenddy ashley

Oct 4, 2016

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I had a transmission problem and with the assistance of Shannon Lemon and her service manager Elizabeth White and Chief mechanical technician (name unknown). My transmission was replaced in a week and I am a happy customer. All my greatest thanks go out to the above individuals.

B

Brnsung

Oct 4, 2016

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I have recently purchased a 2015 Acura ILX. It was my first time going to Acura of westchester for servicing. My service advisor George brunner was very helpful. He had reached out to me every step of the way when my vehicle was in the service center. It was the best experience I have ever had. I cannot thank George enough for everything that he did for me. I would definitely refer all my friends to me. A+++

D

Deep

Oct 3, 2016

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Daniel was wonderful. He was very courteous made the purchase process seamless. He even ensured the whatever imperfections were on the vehicle were fixed and he even got us the car the same day. Purchasing with Acura Westchester has been a phenomenal experience. We would highly recommend them.

BA

belu alejandro

Oct 3, 2016

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Frankie was incredible. Talk about the epitome of customer service. Despite how incredibly busy this dealership is, Frankie and the staff took the time to assist us with our process. They were thoughtful, considerate and kind. The fact that they are so busy says a lot in itself. This tells me the dealership as a whole is wonderful. Extremely extremely happy with this dealership. Highly highly recommend them. Thank you for my beautiful new car.

N

newlease1

Oct 1, 2016

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The whole process was as quick and easy as I could have hoped for. Everyone we interacted with was pleasant, enthusiastic, and knowledgeable. Would highly recommend this dealership.

F

Freemanfam

Oct 1, 2016

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Frankie and everyone that we encountered could not have been nicer! The entire process went so smooth and I would recommend Westchester Acura to anyone interested in buying a quality car!

L

larryp82

Oct 1, 2016

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I scheduled for a oil change a week in advanced and also confirmed my appointment by email as well... I couldn't make the appointment date but had a family memeber bring my car in for me to have it serviced for a oil change for my scheduled appointment at 8:30am Saturday Morning they arrived early at 8:00am and upon arrival they ask my family do you have a appointment they said yes and and gave my full name then they said you don't have a appointment??? and had them sit around and wait for 2 hours until the car was done just for a simple oil change ridiculous probably never going back again and returning my Acura...

C

Clubo

Sep 29, 2016

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Brianna Tozzo was and is fantastic. She spends as much time with the client as necessary to explain everything. She is knowledgeable. Sweet and friendly. Very service oriented. Found me the car I wanted overnight. Delivered the car the next day. Came in early to accommodate my schedule. She offered to help with any questions anytime after I took possession and I know I can come in for assistance and she will be there for me. Very sincere. Does not attempt to oversell. No pressure. She wants to fit me with the right kind of car for my needs and my wallet.

J

Jjberk2

Sep 29, 2016

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Brianna Tozzo was amazing. She took the time to sit down with us and answered all our questions. Super friendly and very sweet. She had my car ready for me the next day!!

K

ksouza13

Sep 29, 2016

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Julian made my car buying process so easy and seamless. He was super knowledgeable, approachable and made it such a positive experience for me and my family I would recommend asking for him when looking for cars at Acura of Westchester, you won't be disappointed!

A

Arthur

Sep 28, 2016

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Acura of Westchester came highly recommended and it isn't hard to see why. The service could not have been more helpful, friendly, and competent. I had an awesome experience and would be more than happy to recommend this dealer to anyone looking for a car!

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pissedoffclient

Sep 25, 2016

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THE WORST SERVICE DEPARTMENT EVER, If you lease a car you're treated as second class. almost every single time I took the car in, they made it worse. Couldn't even fix a flat properly , nor an a/c fan. this place is a pathetic excuse for an Acura dealership . it's in one the richest county's in all of ny yet the service was one million times better In Youngstown Ohio or back at ray laks Acura in buffalo. I plan on turning in my lease their services is so atrocious. BTW, the women who called to follow up on my "services" was also a joke, she told me that she "would follow up" with whoever neessary to get to the bottom of this...I'm not sure who that was maybe John madden . maybe the pope... either way nobody ever called again which is funny because the tire nor the a/couple blowEric was fixed. The techs also tried to "update" the computer system before we had a road trip, and made everything 10000000 times worse, even after I explicitly told him Just do the tire and NOT the computer.also, my "service advisor", which I wouldn't even give her, was IMPOSSIBLE TO GET AHOLD OF. Called her 6, 7, 8times in a week, no response, then she had the audacity to schedule and online service request. is this really how you handle your service, because every single other dealership is far superior to yours, service included I would very much like to return my lease early, please let me know how.

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Technolady

Sep 25, 2016

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Great experience love acura. I have been coming here since 1986 and will continue to do so. The staff is awesome no complaints here whatsoever.

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Aiza Shikapwashya

Sep 23, 2016

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We had an amazing experience at Acura of Westchester. Frankie Ferraro gave us excellent customer service and exceeded all expectations of courtesy, patience, and really listened to what we needed and wanted.We got more than what we expected in terms of the quality and expediency in communication and service.We have already recommended our friends to go to Acura of Westchester for their new car that they are in the market for.Thank you Frankie and of course Kenny. You guys are the best.The Shikapwashya Family

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Sekena

Sep 23, 2016

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Great experience love acura been coming here for years and will continue to do so. The staff is awesome no complaints here whatsoever. Thanks you guys rock

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jbrefere1

Sep 21, 2016

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This was the first time I had ever been through the process of buying a car, and it was surprisingly enjoyable. I had the pleasure of working with Julien Morand to find my new car. He made the experience easy, realistic, knowledgeable, and even fun. I totally recommend this guy. Thank you Acura of Westchester.John B

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Lloyd007

Sep 20, 2016

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Frank makes the car buying process simple, fun and answered all my questions. And Joey the Tech guy is great also and knows all about the technology stuffed into the MDX.

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steve s

Sep 19, 2016

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Frank Ferrero made the purchase of my new MDX easy and very pleasant. He was extremely knowledgeable about the vehicle-=- in addition I felt comfortable that he gave me the best deal possible. Frank was very well informed about all aspects of my purchasing process. Frank was courteous and patient with me--- I could not have asked for a better automobile salesperson. Incidentally- a young man named Joey was very helpful to me while he was showing me all the high tech operations of the car. Joey was patient and informative about all aspects of operating the car.Frank and Joey are a great team !!!

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missria87

Sep 18, 2016

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This was my first time buying a brand new car, they made me feel comfortable, at ease and confident about my purchase. VERY HAPPY & EXCITED.

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magdimikhail

Sep 18, 2016

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This dealership was the best dealership with the best customer service and employees I've ever seen. They were willing to help and negotiated the price a great deal. Everything they said about the car was true and all the prices we discussed were true with no hidden fees. It is an honest and caring dealership. I would recommend this place to anyone looking to buy a new or used car! They truly care about their customers and their needs. I traveled 1.5 hours to get to this place and it was worth it! I bought a 2016 Acura TLX from Julien Morand, the nicest, most honest, and caring sales person we've ever met!

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MK2012

Sep 18, 2016

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I've been a long time customer (14 years+) and they have great customer service and treat people with respect. Frankie was friendly, helpful and patient as we were deciding on our new purchase. Thanks for the experience, we're enjoying our new ride.

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Loving My Car!

Sep 17, 2016

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My experience with Acura of Westchester was wonderful. I worked with Brianna. She was very friendly, courteous and extremely knowledgeable. She was a pleasure to work with. Thank you!

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Snowbird

Sep 16, 2016

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My salesmen are Daniel De Jesus and Jonathan Zung. Both were friendly, courteous, helpful and knowledgeable. They listened to what I wanted, and what I didn't, and made the car-buying experience easy What a pleasure to deal with them! I got just the car I wanted, in a short space of time. Delightful!

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jakebeckman

Sep 15, 2016

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It was an absolute pleasure working with Acura of Westchester to buy our pre-owned vehicle. Daniel, our sales rep, was extremely friendly and helpful, making himself available for any questions we had at any time. He helped us get a great price and we couldn't be happier with our selection. We'll definitely go back to Acura of Westchester when it's time for our next vehicle.

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Jim2007RL

Sep 14, 2016

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George Brunner was very pleasant, knowledgable and thorough. He responded professionally to my questions and planned my service by ordering the necessary parts in advance, eliminating the need for followup visits. He also informed me of factory recall.

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Christina G.

Sep 14, 2016

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Danny DeJesus was extremely friendly, professional, and most of all very helpful and informative! He made the lease process such an enjoyable experience. He explained everything in thorough detail and left no questions unanswered. Also, Nick Ramunto assisted with the lease pricing and he made sure to go above and beyond to meet my needs. Overall, I had a great experience with Danny and Nick and would certainly recommend them and Acura of Westchester to everyone! Thank you both again!!

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Jordan M.

Sep 14, 2016

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We just leased our first Acura (RDX) a month ago, and the process was fantastic from start to finish. Julian Morand and Frankie Ferraro were friendly, helpful, and very accommodating; they took really great care of us when other dealerships either couldn't or wouldn't. We'll definitely be repeat customers in the future, and will refer them business as well.

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mike

Sep 13, 2016

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fast and friendly service from the service center, i now know where ill be buying my next Acura and to get any future parts for my car thanks a thousand for all your help .

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tazevedo

Sep 13, 2016

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The rep was very courteous, professional and friendly. She was very helpful and clear on the service that was going to be performed and kept me informed of the progress.

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diane5166

Sep 12, 2016

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Beth was very professional and went the extra mile to help. I was verysatisfied with the service and would recommend her to others. Thanks

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AcuraMDX

Sep 11, 2016

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Always a pleasure to get an automobile from Acura of Westchester! The service is fantastic! The staff is friendly and courteous. I am a happy, repeat customer!

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GerardShields

Sep 10, 2016

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we are so happy finally choose Acura RDX 2017 from the dealer.. Daniel, the sales was really helpful with all information. Even all the staff over there was nice. The car so beautiful and we are satisfied. Just go there and find your new Acura!

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Tenia84

Sep 9, 2016

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The reason for me giving the rate that i did is because the workers there make you feel very comfortable and there very helpful. In the service area is the samething, very helpful people and the refreshments are a plus.

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gabbyd

Sep 8, 2016

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Great dealership, just purchased our 5th car from Acura of Westchester. Great customer service. Frankie Ferrarro is one of their best salesman. If you're looking to buy you should definitely go see him he will take care of you. We couldn't be happier with our purchase. Can't say enough great things about them.

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Jav88

Sep 8, 2016

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Just purchased my new RDX. The sales manager Frank helped from the very beginning And got me a great deal on my new RDX. Frank showed me respect the whole time and made getting this RDX very simple. I also want to thank Joe. He took me on my test drive and showed me all the features in the RDX. He made it easy to learn. Thank you Frank and Joe.

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auraj

Sep 6, 2016

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I went in to trade my Acura LT...and in no time I drove off in my new 2017 RDX :-) The gentlemen who helped me were very professional and always willing to help me with my decision. I will let me friends know to go see Matt, Julian and Frankie. They rock!!!

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Nya2003atgmail.com

Sep 6, 2016

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The excellent service at Acura of Westchester is why I keep coming back. Frankie made the process easy and I am enjoying my new car! Thanks Acura of Westchester!

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Gichelw

Sep 6, 2016

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Julian is excellent!!!!! He is always very patient, even when I am indecisive!! I couldn't ask for a better salesmen. I got into a beautiful 2015 TLX with all the fixins'

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marty kanengiser

Sep 5, 2016

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I appreciated the great sales service from Frankie, as usual--also very good explanation on the ins and outs of the car from Joey Gonzalez.

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Flo123

Sep 4, 2016

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Salesman Frankie Ferraro was very helpful in guiding me through the process of purchasing a new ILX - a process I had not been looking forward to, He was knowledgeable, professional and efficient, and working with him was a pleasure. There were no high pressure sales tactics and Frankie made sure that I understood all the features/benefits of my new car. I highly recommend Frankie to anyone in the market for a new car.

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Tamiv77

Sep 3, 2016

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Frankie is great always all the employees at Acura are wonderful I feel like there my family I love Acura and never had a problem once with any I ever leased

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Potocki

Sep 3, 2016

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Acura of weschester has the fastest best and friendliest service dept I have ever dealt with My account rep beth hicks makes you feel like family All customers

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nbisceglia

Sep 1, 2016

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Acura of Westchester is the place to go! No matter what you're looking for Acura of Westchester will take care of all your needs and truly make you feel like family! I leased my first Acura from Curry Acura and I can tell you that my experience with Acura of Westchester was 100x better and more enjoyable. Jonathan Zung is the man, he will get you into the car of your dreams for the best price possible. He is straight forward, honest, knowledgeable and patient! I am extremely indecisive and a huge nuisance when picking out a car and Jonathan was very understanding and met all of my needs. Johnathan is a phenomenal sales consultant and Acura of Westchester is by far the best dealership around!

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scooby

Sep 1, 2016

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I had an unbelievable experience with Acura. I went in to look at a car and the next day I drove home in it! The staff was extremely friendly and the salesman, Jonathan Zung was extremely accommodating! Kenny Hicks was fantastic as well!

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12354

Sep 1, 2016

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Saleman Jonathan Zung was nice and professional . He worked hard to make deal happen. His relationships inside the dealership with trade-in was instrumental. His communication with customer was constant. He spent time with me inside the new car with nav and bluetooth set up.

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Chris947

Aug 28, 2016

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Very great and professional environment. From start to finish, the personnel were very helpful. I would definitely recommend my friends and family to this dealership

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Doc33

Aug 28, 2016

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I have leased/purchased many cars from Acura of Westchester since 1990. It is a fabulous dealership in all regards. They make you feel like family. I recently leased a 2017 Acura MDX from them. Once again they exceeded all of my expectations throughout the entire process. All of the personnel I interacted with were friendly, professional, knowledgeable, helpful and caring. I would like to single out Jonathan Zung who, in addition to the other staff, made this purchase experience not just painless but enjoyable. His guidance and attention to my concerns/needs were exceptional . He is an outstanding sales consultant. Acura of Westchester is a wonderful dealership with wonderful staff.

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PeterT

Aug 27, 2016

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Beth Hicks made this a very comfortable experience. She is an excellent representative of the company she works for...She went out of her way to make sure my car was cleaned when I can back to pick it up.THANK YOU BETH!!

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Shawn

Aug 27, 2016

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Will never buy a car here again. The buying processed started off fine they had a good car at a good price, and the car needed repairs prior to me leaving the lot so I was given a lone vehicle. When I pick up the car the bumper needed to be fixed the clips holding it was broken. Never heard back after I left even after leaving messages. Then a key would not work and the car wouldn't start. There was a struggle to get that done and they tried to say they would need to see the bumper before fixing even though they had already said they would fix. They were fighting with my fiance that it was not the key saying it could be the battery or something when my mechanic had already stated it was the keys and they needed to be reprogram. Finally got them to agree to the keys and bumper. After bringing the car in for they only fixed the keys and then stated they needed to order the part for the bumper. Even after having seen the issue at the start. Had to come a second time being told it would be quick in and out after getting them to agree it was bad. The service department didn't communicate that it was a long fix. Was told I'd be in and out then had to wait and hour for the car to even be seen then the repair took over an hour. Everything except the car was bad. Just go to another dealership.

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A ura

Aug 26, 2016

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Beth Hicks was very helpful in assisting me with service on my2016 Acura. As well she offered to have the car washed which is always a nice thing to throw in. Thank you

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Rima 30

Aug 25, 2016

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Excellent Service! Frankie was awesome. He made my husband and myself feel at home. Thank you Frankie! George was wonderful and attentive!Great Asset to the company.

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justmes

Aug 25, 2016

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My experience with Frankie, the sales rep, and all other personnel was terrific! Frankie was very patient and informative. He showed me four different cars, arranged test drives, fully answered all my questions, and worked efficiently to minimize the time needed to prepare the chosen car for pick up. Everyone I had contact with was professional and courteous. I have been using this dealership for more than ten years and am never disappointed. Kudos!!

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Nylangke1197

Aug 24, 2016

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George Bruner is always extremely helpful and efficient. I can't say enough on how important I feel whenever I go there. Thumbs up to the whole team!!

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Nicole Gelber

Aug 23, 2016

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Thank you to Brianna and Nick for providing great customer service at Acura of Westchester. The trade-in process of an older vehicle and leasing of a brand new one was extremely easy. I highly recommend both of them!

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Mixon

Aug 20, 2016

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Brianna was extremely polite, professional and helpful! After initially explaining what I wanted, Brianna got right down to business, and made it happen. Brianna is extremely knowledgeable, and will work tou you to meet your needs! Highly recommend making an appointment in advance!

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dcserton

Aug 17, 2016

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Hands down, Julian M has been the most diligent, knowledgeable and helpful car salesman I've ever worked with in my years of owning a car. He made the processes of leasing a new Acura swift, convenient and met every one of my expectations. I'll continue to trust him, and the rest of the team, for my needs in the future and recommend him to everyone I know.

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Adjeij01

Aug 17, 2016

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I was on the market for CPO RDX, my guts directed me to AOW. Immediately I walked in John A and his manager Danny G came to greet me...The rest was history, I'm so glad I met them.John A was not pushy sales guy but rather was more concern about my need.... He found me the perfect car.... Although the perilously had left a foul smell in it, they did all they can to make happy...Gentlemen thank you sooooo much...Juliet A

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JoanCorral

Aug 15, 2016

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I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Jose Crespo took the time to give me all of my options and was never pushy. I ended up getting a brand new car that I LOVE and can afford. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend Jose Crespo .

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ramona.gaff/1971

Aug 14, 2016

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I apreciate the care ,quality and concern of all the employee's . They were patient efficient and concerned with the quality of the vehicle they we selling me.

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Lylee456

Aug 12, 2016

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THANK YOU ACURA FOR YOUR EXCELLENT SERVICE you made purchasing a new car an enjoyable experience. I can't wait to take a ride with the family in my brand new dream car!!

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Mr Rowan

Aug 11, 2016

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Jonathan Zung was a pleasure to deal with. There were no points of contention. The whole process went very smoothly. My wife was able to drive out of the dealer's lot happy, contented and very much satisfied with her new car.All this does not happen automatically, it takes effort, experience and a mindset that is ready to go the extra mile for the customer.Jonathan certainly did

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Robert Marshak

Aug 10, 2016

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Jonathan Zung has been the best Sales Rep I have ever worked with. I have been purchasing cars for almost 20 years and I have never had such an easy time purchasing a used car. Acura of Westchester had the best selection and Jonathan made it the easiest purchase for me. He even got me a better rate on financing than I expected. I would recommend them to anyone wanting to purchase an Acura in the greater New York area.

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cartier4

Aug 10, 2016

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Brianna made our car buying experience simple and painless. She was helpful, likeable, knowledgeable, non-pushy(!) and went to bat for us to ensure we received ALL we needed/wanted WITHOUT COMPROMISE. This is the second car we've purchase through the dealer. We were so happy with the first experience, even though we now live out of the area, we went out of our way to make our second purchase from them - and we're glad we did!

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AviNahumi

Aug 9, 2016

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Beth Hicks was outstanding. I came to her with an emergency situation at 10:00am and told her that I have to be in NY city by 11;00.She took me right in and by 10:30 i was out and made it to the meeting on time.This is what I call customer service. She was wonderful and understood the situation.You are lucky to have a consultant like her in your dealership.Thank you BethAvi Nahumi

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hbecil

Aug 9, 2016

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I was in a pinch and needed cross boards installed on my 2015 MDX as i am taking a son off to college and needed to be able to transport items on the roof. I spoke with Beth on a Monday afternoon, told her what i needed, and she delivered with a great price, had me in for service the next morning at 7:30 am and out by 9 am. Beth was really excellent, appreciative of my situation and sensitive to getting it done early and quickly in the morning so i could head back the office in Manhattan.While I did not lease my car at Acura of Westchester, I will be returning there for future service and will plan to lease my next Acura there also.

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dealerratEr81

Aug 9, 2016

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We just recently purchased a 2013 rdx with 27000 miles . it was on our short list to get it to a dealer to give it a once over. I was walking out of The hardware store in New Rochelle and spotted a man in an Acura Polo. I asked him if there was a dealership around, and told him my situation. His friendliness off the lot was a sure sign to me that this man knows what customer service means. Danny Giannotti, a sales manager at Acura of Westchester, gave me his card and told me to call so he could set me up with the service appointment; again above and beyond because he did not have to get involved in my service appointment. But I called and he linked me to Shannon Lemon, and she seamlessly continued this friendly and accommodating experience. They provided me with a loaner and a VIP discount on the visit, both of which I did not really deserve. But first class service seems to be the name of the game here. Knowledgeable Individuals providing excellent customer care can only be provided by those who take pride in their jobs. Respecting the customer as a guest in your house is a trait not all people in the service industry can grasp, but these two got it down pat. Oh, and my car was also taken good care of as well! Thank you !! -Christopher Truffini

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CarolN

Aug 8, 2016

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My experience was positive and the transaction was very smooth. I would recommend Acura of Westchester if you are considering purchasing an Acura. The staff is very friendly.

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FrankieV

Aug 8, 2016

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We just purchased our 7th Acura from Acura of Westchester.We dealt with Danny DeJesus and he was patient, informed and ready to explain anything and everything we wanted to know. We test drove 2 cars and decided on the RLX.Danny is an asset to Acura and I hope he stays there a long time.

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Sullivan

Aug 8, 2016

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Accura of Westchester Great delership, great service Thanks to Beth Hicks. I have been dealing with them since 1987. I've never been disappointed.John Sullivan

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Vincent Boreland

Aug 6, 2016

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I just purchased my eighth Acura from this dealership. I have remained loyal because I have always enjoyed excellent service from sales through service. The sales personnel are courteous and knowledgeable. The personal service consultants make the customer feel like family.

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Jimmy2881

Aug 4, 2016

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They did a wonderful job. Frankie is the best. He helped me make the best choice in vehicle and made me feel comfortable with my decision. Couldnt thank him enough for his professionalism, courtesy and genuine great personality. Thank you again.

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Rosemarie

Aug 3, 2016

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Acura of Westchster provided my Mother and I with excellent service getting our 2016 Acura car Our Senior Consultant: Jonathan Zung was very friendly and informative and was a pleasure to deal with. He was very professional. We are very happy we came to Acura of Westchester and had Jonathan to help us

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Gregcost123

Aug 2, 2016

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This has been my second car buying experience at Acura of Westchester. Each time, the salesmen have been helpful, nice, and don't push you to purchase. They worked to get me in a better can that expected within my budget. Quick and easy car buying experience.

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Linda

Aug 1, 2016

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When i first arrived I was greated by Danny, with such a big welcome who made me feel very comfortable. I had been speaking with Brianna who was so pleasant and helpful. This is my first Acura, and Brianna said I would love it and that is an understatement. I must say the process from beginning to recieving my car went so smooth like never before. Thank you Acura of Westchester -Larchmont for making my experience a great one. You all are so wonderful, and I LOVE MY CAR.Linda Miller

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Angela0613

Jul 31, 2016

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Acura of Westchester provided my husband and I with the best experience when purchasing our first car together. Vinny was extremely helpful and cordial, making sure to answer all of our questions. He showed us different models, and worked within our budget. He specified every detail of the car, and showed us exactly how to get the most from our new vehicle. Diane, the finance manager, was beyond helpful. She went through all the logistics of our payment plan, and made sure to give us the best options possible. The staff was so helpful and friendly. My husband and I are extremely pleased with the customer service and professionalism from all the staff at Acura, and we look forward to doing future business with them.

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SandysNewAcura

Jul 31, 2016

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Upon on arrival Anthony greeted us at the door with a friendly welcome. During the test drive he explained all the functions of the car and even talked about he own satisfaction as a owner of a Acura. I have been to other dealership where the sales person me proudly announced he didn't even own the same make of the car he was trying to convince me to buy. Everyone at the dealership was professional and friendly.

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Jack_pot777

Jul 29, 2016

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It was a pleasure to deal with Dmitry and Acura of Westchester. Dmitry was very knowledgeable about the car and the whole finance procedure. He steered me in the right direction and showed me the benefits of getting the tech package. I was so nervous going into a car dealership, but Dmitry definitely made it a lot easier than I ever thought possible.

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KM20000

Jul 29, 2016

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Dmitry was knowledgeable organized patient and really great to work with. Frankie was friendly and did everything he could to help us. Overall it was a great experience every one was very attentive to our needs and extremely helpful and willing to go the extra mile to make our deal happen this was my second time purchasing from this dealership and there will defiantly be a third

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Yay438

Jul 28, 2016

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Frankie is a very knowledgeable and attentive person and this translates through his willingness to work with you to get you the best car at the best price. I recommend him highly

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Djb89

Jul 28, 2016

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Years ago, we leased an Acura TSX circa 2006. Loved that car. It was zippy. Wanted to buy it after the lease expired but the buy out price made no sense given the very low mileage. We returned the cream puff to the dealer and went on our merry way. Last week, in the market for a used car, we stopped into Acura of Westchester where we have leased and purchased many new cars over the years. We were not sure their inventory of used cars would measure up but certainly worth investigating. We couldn't believe our luck to find a gently used 2006 Acura TSX. A cream puff in its own right. We snatched it up and we're thrilled to have found it.The team at Acura of Westchester could not have been more accommodating and gave us confidence that this used car was a good bet and that they would stand behind it.

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crivera

Jul 26, 2016

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Danny Dejesus - He was very organized, easily approachable and shared his knowledge of the buying process. Whenever I had a question, he made the time to discuss with me my concerns. He is genuine in all his efforts and does a great job of making sure everyone is on board. He is organized, efficient, extremely competent, and has an excellent rapport with people. Danny is a tremendous asset to Acura of Westchester and I hope to work with him again in the near future!

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Ncerda

Jul 24, 2016

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My experience at this dealership was great .Julian made the transition very easy and fast . Definitely will go back .I went in for service and ended refinancing my car .Thanks to Julian for approaching me and walking me through the process that came out wonderful . My payment are less at a wonderful rate .I will be back to get a new vehicle in. Couple months back to Acura of Westchester Thanks Guys !!!

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JCJDriver

Jul 23, 2016

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Friendly and attentive staff. Timely - they don't keep you waiting. Excellent experience with Daniel in sales - great to work with and took the time to explain all of the features of the car we were considering and ultimately bought. Would highly recommend working with Daniel.

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Bronxguy1433

Jul 21, 2016

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Great thanks for everything and especially for making things work out best for me. Great deal and car is in great condition and very comfortable to drive in.

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ks123456

Jul 20, 2016

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By far, this was the best car purchase experience we've had over the years. Not only was Daniel friendly, I felt he was trustworthy and he kept us informed every step of the way. Thank you Daniel!

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Return Customer

Jul 19, 2016

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Frankie Ferraro was extremely easy to work with. He worked quickly and efficiently to complete a new lease for my mother in a short amount of time. He addressed all of our concerns and went out of his way to meet all of our needs. It was a n extremely smooth process. His colleague Joey was super patient and knowledgeable in instructing us on the cars's instrument panel. I highly recommend Frankie and his support staff.

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Mamur Ahmed

Jul 19, 2016

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Just bought a 2016 Acura TLX from this dealership this past July Fourth weekend. Yeah... JULY 4th these guys were one of the few open dealerships. Made the purchase after a great test drive where all the features of the car were thoroughly explained to me. The car was ready to pick up 3 days after my purchase decision but I picked it up the following weekend because of my own work conflicts.Thanks for a great experience!

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mstar81

Jul 18, 2016

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Leasing with Acura of Westchester was a wonderful experience. Danny and Brianna were incredible, highly responsive and made sure that the deal that I received on my 2017 RDC was the best around. I don't live very close to the dealership, but they facilitated my every need and made it worth the 90 minute drive to the dealership. Overall, I would highly recommend Acura of Westchester!

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marco

Jul 17, 2016

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We were looking for an used Acura RDX and Jonathan Zung was really helpful helping us to find the right car. Good price and excellent finance options. I can safely recommend Acura of Westchester and Jonathan Zung.Marco

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Love my RDX

Jul 15, 2016

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Jonathan and Danny kept us updated with incentives that were being offered over the past few weeks. I just leased my second RDX. Jonathon answered all my questions about the car and advised me to call him if I have any other questions. This dealership has excellent customer service. I will always recommend it to anyone interested in a new car.

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zzaixu

Jul 15, 2016

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I have been coming here for service at Acura of Westchester since 2013 when I got my new Acura ILX. Shannon, who has been my service advisor since i got my car is amazing and overall professional. She is a great advocate with great knowledge, always helpful, exceptionally nice, honest, and respectful. The only reason I came here is due to her outstanding service. I highly recommend Shannon L. if you come in for service. I cannot thank you and your team enough for the services you provide for me. Thank You,Zaixu Z.

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tevin.sm2

Jul 12, 2016

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For the first time, I originally stopped into this Acura dealership, not knowing what to expect or anticipate. I was greeted by Alicia almost immediately and from there on, her assistance and help was phenomenal. We were uncertain about deciding between an RDX and a MDX and she was able to provide so much help on making that decision. From the first encounter with her, she treated us as individuals instead of customers, and that's what I and my mother appreciated most. She was very very personable, and communicated everything to us regarding the lease as clearly as possible. She was also very patient throughout the entire process, especially through each hiccup that came along the way. Alicia grew on me and my mother very quickly, even though our original intent was to make a purchase on a vehicle. We loved her so much that we gifted her with Edible Arrangements not only for phenomenal customer service but for her being so nice, genuine, and personable to us. Alicia is a kind-hearted person with a high level of professionalism that makes the choice to come back to her for future purchases a clear given. Thank you!

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Juliantruj

Jul 11, 2016

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I love having my car service at Westchester Acura, Shannon is Amazing, makes me feel am important, Alway helpful, nice, respectful and overall professional, I will always recommended Acura and if you are looking for a service specialist Shannon L. is right person, she's the only reason I keep going back due to her Great servive, these days is hard to find a great service location, am grateful I found one, thanks Acura and Shannon for all you have done for my vehicle and me.

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Frank

Jul 7, 2016

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When my lease was up, the choice was easy. I returned to Acura of Westchester to lease another car. I considered nothing else. I plan to stick with this dealership and make of car.

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satisfied customer

Jul 6, 2016

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Jonathan Zung did his best to accomodate every special request expeditiously. He is honest, a straight shooter and instills confidence. He certainly made the whole experience very comfortable.

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Mr. Smith

Jul 5, 2016

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My wife and I went to see Frankie Ferraro regarding our concerns about the Takata airbag recall of our 2015 ILX. Frankie assured us everything was ok...but my wife and I still had a doubt. Now, when I think of excellent customer service, I think of Frankie. With 16 months left on our lease, Frankie got us out of our lease and into a new 2016 TLX. Acura of Westchester ate the cost of the remaining 16 months and to top it of Frankie added in the commission of his last sell just to get the price/month down to what we were paying for the ILX. We were astonished! Of course we could have brought the ILX in for service to replace the airbag/s, but we were informed it could take up to 3 or 4 months before that could happen....during that time Acura would provide us with a rental car (meaning we would have to pay for two parking spots since Acura of Westchester couldn't hold our car). Instead of dealing with the headache, Frankie took the lead and made sure we were extremely satisfied customers. Great job Frankie! I've already recommended you to all of my friends and family.

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Aileen 428

Jul 4, 2016

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Julian listened to my needs attentively and put me into the right vehicle.He got me out of my current lease 2014 TL and unto a 2016 TLX.

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bill b

Jul 4, 2016

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Had a very positive experience in urchasing my 2014 certified used MDX. Dealt with Daniel Dejesus who was patient, thorough and easy to understand. Would recommend him and certainly use him again.

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Christopher DeLanoy

Jul 3, 2016

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Always a pleasure dealing with Frankie Ferraro. My 5th Acura over the years, never had an issue. Do not hesitate to go see him if you are considering an Acura.

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Alan.dalessio

Jul 2, 2016

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Always a pleasure when you deal with professionals! This was not my first time in Acura of Westchester and it definitely will not be my last! Awesome service!!

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lovemycar

Jul 2, 2016

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I just picked up my 3rd Acura, 2nd with this dealership. The service is always great. They treat you with care and consideration...and if you have a problem they will do their best to resolve it ASAP!! My salesperson, Brianna, is a dream to work with. She really cares about her customers and takes all the angst out of buying a new car. Needless to say I will be returning to Acura of Westchester and Brianna for my next car

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Dasc

Jul 1, 2016

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My service representative is Beth Hicks. At.all times she is extremely helpful and kind and always follows up. Beth is a pleasure to deal with.

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acuraowner

Jul 1, 2016

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The dealership had a very large inventory of certified pre-owned vehicles that I was interested in. The sales person kept to my budget when shopping for an Acura RDX and made the experience short and sweet.

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Bcat

Jul 1, 2016

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I came in and I had a monthly budget. Dmitry helped me find the right car for the right price. I am so happy with my TSX!!! Thank you so much!!

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Acurafan

Jul 1, 2016

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Came in expecting the same type of dealership as Always. I was wrong. The second you set foot into acura of Westchester you feel a different vibe. Dmitry helped my son get into a brand new tlx. Process was simple and couldn't have been easier. Going to recommend this dealership to everyone!

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Joann314

Jul 1, 2016

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I would refer Frankie Ferrera to anyone. He made my experience very smooth. He was so good I bought three cars. I highly recommend him.Thank you Joann Servillo

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JeanetteRosen

Jun 30, 2016

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We were looking for a larger car for our growing family so went to Acura of Westchester to look at the MDX. Frankie came to help us as soon as we opened the door and the rest is history. We loved the car, it was a great value and Frankie made the whole experience a delight. We got the car a week later and all we had to do was pick it up; doesn't get much easier than that! Before we left Joey spent time with us going over all the features of the car so we didn't have to figure it out on our own. We will certainly be back in the future and would highly recommend Frankie and Acura of Westchester!

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quigs

Jun 28, 2016

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It's always a pleasure dealing with the crew from Acura. They are always professional. They answer all your questions and the process is quick and easy. Thanks

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Kamil

Jun 28, 2016

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I had a great experience leasing a 2016 Acura ILX. I went into the dealership at about 8pm on a Tuesday night, not expecting that I would agree to lease a car that night. I highly recommend asking for Jon Addabbo for assigance at the dealership. He was really friendly, knowledgeable, and honest. He took me for a test drive and explained many of the features of the car. Afterwards I was offered a great deal on a lease, which I accepted. Jon took the time to explain all the elements of the leasing agreements and answered all of the questions I had. The whole visit lasted less than an hour. I would definitely recommend this dealership. Thank you for the great deal and keep up the great work!

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Steve123

Jun 27, 2016

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My sales consultant Jon Addabbo did a great job.Although it was a pre-owned purchase, Jon answered all the questions I had and returned all phone calls promptly. Very impressed

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David Bennett

Jun 24, 2016

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I had an emergency repair required and it was done but I am concerned about a couple of things. Although Beth was very customer conscious and had a great attitude, a couple of concerns arose after I left. My repair cost was over $925 and it included air filter replacements which didn't make sense since it was just done in December 2015 when I had an $800 repair. It should have been brought to my attention. The tire inspection results in December reflected a tire rating of 5 on one tire, which was lower than today (a 7 on all tires) which is impossible since I never replaced any tire. There was alot of confusion after the repairs to get my car washed and it took another 30 minutes when I was told 10 minutes. I drive across the county to service my two cars with them and have done so for 13 years but these incidents give me pause on a couple of levels.

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KZR

Jun 24, 2016

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I just purchased another car from Acura of Westchester. Jonathan Zung is an excellent salesman. He is patient and listens to what I am looking for in a vehicle. Very courteous and helpful! Overall excellent experience! I will definitely be back.

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Le Marechal Ney

Jun 23, 2016

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I've been using dealership service departments since I bought my VW Beetle in 1966, and must say that my experiences with Acura of Westchester place theirs at the top of the heap. It begins with my wife's and my Service Advisor, Shannon Lemon. She is an utterly pleasant young woman, extremely knowledgeable, thoroughly efficient, and disarmingly considerate. I might say that she makes our problems hers, except that thanks to Shannon's expert guidance we haven't had any. Behind Shannon is an out standing service/repair operation, whose fine work obviates frustrating do-overs. My wife and I wouldn't think of taking our Acura anywhere else.

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E Haber

Jun 23, 2016

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This was our first experience with Acura of Westchester. Daniel Dejesus was great to work with! We are very happy with our car and will be back!

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great!

Jun 23, 2016

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Thank you for FIRST listening to my needs Daniel Dejesus!You were very patient, friendly and knowledgeable. Daniel made my experience easy and comfortable. The staff are all professional and courteous. I would highly recommend the team at Acura of Westchester.

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Acura Owner

Jun 22, 2016

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This is our fourth Acura leased from Acura of Westchester, despite its NOT being the closest Acura dealer to our home. All of the sales and service experiences have been positive. Enough said.

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1magic

Jun 22, 2016

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Liz white is the best. She makes sure that my car is being tended to in a promo manner. She knows my name when I walk in.

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ckdexterhaven

Jun 22, 2016

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This is our 3rd lease through Acura of Westchester and the experience as usual was great. Robert Elard outlined all of our options and helped to get us a great deal. He answered all of our questions and provided lots of valuable information during the process. The professional and courteous staff at the dealership made it happen easily and quickly. If you are in the market for an acura and you are in the general area of the dealership, you should stop in and speak to Robert Elard.

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straightnochaser

Jun 20, 2016

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Frankie Ferraro is a make it happen kind of guy! He knows how to structure deals that are win win situations. This is my fourth Acura and third with Frankie.

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CHRISTINE DISALVO

Jun 20, 2016

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We just leased a vehicle from Acura, and our experience was excellent. Jon Zung helped us, and he could not have been more helpful. We would definitely recommend the dealership.

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Ashley7599

Jun 20, 2016

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It helped me to learn about the car and was really helpful to me. They were very nice and friendly and helped me with the choice of my car and the package to get with it

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Gabrielafiallo

Jun 20, 2016

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I loves the worked of the sales and leasing Representatives Julien Morgan. He provided a great service and made me feel really secure about my purchased. Really thrust worthy person!

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jrodri5091

Jun 17, 2016

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This is the best Acura dealership in Westchester - by far. Beth Hicks was helpful and knowledgeable and a pleasure to work with. I was very satisfied.

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Reyesmargel05

Jun 16, 2016

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The service that I received from this dealership was an amazing experience. The attention given was outstanding. Their friendliness & attitude was as if I knew them for many years. If I was to buy another car I would definitely return to this dealership.

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ET

Jun 16, 2016

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This is the best Acura dealership in Westchester - by far. Frankie was helpful and knowledgeable and a pleasure to work with. They run on time, and generally do whatever they can to leave you satisfied.

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Acura123

Jun 15, 2016

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Ten years of great business with them frank is the best person to deal with at any dealership ever will always go here acura will always be my go to car because of my constant experiances

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BT28

Jun 14, 2016

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You are greeted right at the door and assisted immediately. I was serviced by Jon Addabbo and Daniel DeJesus. Both were very knowledgable on all Acuras and werent pushy at all. Pushiness always annoys me about dealerships. They dont try to take advantage or mislead you. Jon and Daniel gave me the facts and let me decide on my car.I ended up buying the 2013 Acura TL with big help from the used sales manager Danny Giannotti. He offered me an excellent finance rate and great price on the car. I would absolutely shop here again and have already recommended Acura Of Westchester to my family, friends and coworkers.

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kb52382

Jun 14, 2016

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I brought my ILX in for basic service and had mentioned that I had a "little squeak" in my brakes. I am no automotive expert at all, and do not claim to be, Shannon IS however. Shannon was so accessible and investigated my brake issue, identified the problem in a way that I could understand, and ordered the parts and had my issue fixed SO QUICKLY. I'm so happy that there are still people in service who go the extra mile and actually care about their customers. Shannon rules.

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AConti

Jun 14, 2016

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Thank you to Daniel DeJesus and the sales and management division at Acura of Westchester who made the purchase of my new MDX a wonderful experience. Daniel was very friendly, courteous and professional in addressing all of my needs. Thank you again.

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Khernan415

Jun 13, 2016

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Danny and Jose, were great with providing individual attention and making sure I received all necessary information to help pick the right car for me. Even with the car needing some work, they remained on top of the situation and are currently offering full service to make sure I'm helped any way possible. Thanks again, and I look forward to our continued relationship.

RC

Rev Chris

Jun 12, 2016

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I have bought 2 Acura's from this dealership, and when it was time to get my third, I called around to get the best price there was. Initially, this dealership, my home dealership did not give me the best offer.After going to another dealer, and getting the offer in writing, they matched it. Nothing more, nothing less.When I shop at this dealership, I always deal with Jonathan. Thats the person to see when your ready to make your purchase or lease of a new Acura. Please stop by and ask for Jonathan!He's the best sales person by far! When it came time for me to take delivery, I was in and out in under an hour! What more can you ask for. Jonathan remembers all of his customers by name.

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Jill

Jun 11, 2016

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What a pleasure to walk into a dealership and feel immediately welcome. Frankie Ferraro put me in a gorgeous 2017 RDX and I couldn't be happier. Amazing experience from the beginning to end.

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Kimberly O.

Jun 11, 2016

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Julien Morand was our Sales & Leasing Consultant. He was very knowledgeable about the vehicle we wanted to purchase and extremely helpful in explaining all of our purchasing options in detail. He's super friendly, and he provided excellent customer service. I highly recommend him! Audrey Aracil, in Finance, also offered the same exceptional service and detailed explanations with a smile. God bless!

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ieisha.francis

Jun 10, 2016

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I previously had a issue with a previous service advisor that did not provide good customer service. Since changing advisor, the customer service I am receiving is optimal. Elizabeth is super accomodating, pleasant and respectful.

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Pearl River #1

Jun 10, 2016

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Great experience. No nonsense car buying experience. The second time I have bought a car here. Would recommend this dealership. Rob Ellard is a true professional.

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AcMan!

Jun 10, 2016

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Acura of Westchester was surprisingly professional as a dealership! Surprising, in that they were patient and considerate of my inquiries. There was no pressure, just friendly service. One of the few times I wasn't told, as was the case with the shady dealers, "Oh, you will need to pay an additional $1000!" or" You should pay an additional $800 for extra protection!" Thanks to my leasing consultant, Julien J. Morand! As trustworthy a person as possible!

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Shibe

Jun 9, 2016

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I was there to service my MDX and Shannon Lemon was very courteous and professional right from when I went in to drop off my car till my car was ready to be picked up. I would highly recommend this dealership to anybody who is considering to buy an Acura.

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Bankergirl5

Jun 8, 2016

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I frequently bring in my car for various services such as oil change, inspection detailing etc...I always meet with Elizabeth White because her service is always outstanding! She always checks in with me for updates and is extremely professional! I highly recommend Acura of Westchester. Honestly from sales to service this whole team is top notch!

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Johncena16

Jun 8, 2016

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Hey guys my name is jeffrey and i had an amazing experience with acura of Westchester. I worked with a sale representative name Daniel Dejesus and he has been nothing but positive, supportive. He doesnt just sell you a car, he tries his best to sell you a car that sutiable and right for you and works with you with price ranges. His has a great attidude and outstanding customer service. I highly recommended this dealerships to all and if so speak with daniel because he will definitely leave you with an amazing car and satisfy.

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kunreutj

Jun 7, 2016

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Have dealt with Jonathan last 2 cars and had a great experience. Was able to deal with trade in, lease turn-in, and new car in only a couple visits and no price haggling. Price was at lower end of the spectrum for new cars based on external, then because of month end, ended up with an upgraded vehicle relative to the one we agreed to with no extra costs.

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LGD

Jun 4, 2016

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Just picked up my Acura MDX yesterday from Acura of Westchester. I love the car and the overall experience with the dealership was excellent. I dealt with Robert Ellard who had to work really hard to locate my particular color and accessories package. I'm not a fan of high-pressure sales and Robert was great to work with, easy going but extremely knowledgeable and helpful. I didn't get the names of all the other employees that helped locate and prep the car, but I really appreciate the group effort made by the dealership. I made a last minute decision to add door side moldings and they completed that process very quickly while I waited.Great experience, great car and I highly recommend Acura of Westchester.

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Brooks-Walker

Jun 2, 2016

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No Dealership can compare to Acura of Westchester. Julian Morand went above and beyond to make my car buying experience a success. Great, fast, efficient

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Jenniferb

Jun 1, 2016

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Our experience was very pleasent at Acura of Westchester in Larchmont. We felt the sales guys were very knowledgable, they worked within our budget, and got us in the car we wanted. At first, we were torn between an Acura and a different make, but decided to go with the Acura mainly because of how we were treated. We're very happy and we love our new car!

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tf.petrillo

Jun 1, 2016

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This is my third car from this dealership. Each time I have gone away knowing that I was very well treated. I would happily recommend A of W to anyone who is searching for a new car.

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Dio Gama

Jun 1, 2016

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Acura of Westchester is conveniently located down the block from where I live on Palmer Avenue in New Rochelle, so I had my entire family come with me the day I leased my first new car: the 2016 ILX A-spec. It was undoubtebly a remarkable experience, start to finish. From the moment Jon Addabbo introduced himself and there on after, his professionalism and courtesy only served to compliment his ample knowledge of how to close a deal. He went above and beyond to make sure every question being fired his way was answered thouroughly, revealing his most admirable ability; patience. He was able to take the edge out of "car-buying" seamlessly and I couldn't be more grateful to be treated like family, especially in this case, where my family was dealt with the same respect, which I now expect from all dealerships. Great work brother, continue to raise the bar, never the monthly payments. Thank you Jon and to all others at Acura of Westchester, from my family to yours.

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tjohnsoncooper

Jun 1, 2016

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This is my 5th Acura from this dealership, each sales experience is better than the last. Anthony Meed has my salesman for my last 2 cars and he is AMAZING!!!! Anthony makes sure you get all of the deals possible. The deal took little time and went off without a hitch. What I really appreciate about him is his respect for your time!! If he has a scheduling conflict he informs you immediately therefore you are not waiting. There is no comparison, this dealership and Anthony Meed are the very best!!!!

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iheartcars99

Jun 1, 2016

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I came in for service and Beth was awesome! Very caring and efficient simultaneously. She is pleasant, upbeat and bubbly, but also knows her stuff! Wonderful attitude to encounter especially at 8:30am on a Wednesday morning! Thank you Beth and Acura of Westchester!

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Vincent4

May 31, 2016

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I was very pleased with my experience. Frankie was attentive to what I wanted and needed. He also tried to make everything go smoothly. I needed to complete everything in an hour and that's exactly what he did. I was able to come by on my lunch break to take care of mostly everything then came back after work to pick my car up. I would definitely recommend him as he was great to deal with and answered all my questions and concerns.

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rvig812

May 31, 2016

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Acura of Westchester is an excellent dealership and was easy to do business with. Jonathan and Nick were always available for questions and were very professional. They handled all of our needs and we are very satisfied with our purchase. Thank you!

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AmandaLynn

May 26, 2016

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Acura has become a big part of my family. Since my very own first car Frankie Ferraro has become a friend and part of the family. Every time we go there it's a complete success. I recommend everyone I know to that dealership. Their welcoming and never let you down. Frankie is educated , down to earth and wastes no time ! If you walk in looking for a car you will have one by the next day! Lol , he's great ! Thanks again to my Acura family !

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Eftah

May 25, 2016

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Acura of westchester is great place to checkout if you are in the market for an acura and you know all the details about the car. The dealers does not tell you crucial exact specifications of the car your buying and this sometimes effects the customer in the future. I recommend doing exceptional research of the car before heading out to the dealership. The test drive is good lets you drive longer than average.

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mremarte

May 24, 2016

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Thank you Alessandra Coronel for being so honest, professional and crystal clear while providing above and beyond customer service for me today. My car feels brand new again! I will definitely keep coming back because I know that my Acura will be in great hands at Westchester Acura. I was completely satisfied with how you were so attentive and I'm so happy with the overall feel of my car. Alessandra your devotion to provide outstanding customer service should not go unnoticed by your supervisors. They truely have a winner in you. Thank youEduardo Marte

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Cesar21

May 24, 2016

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I am a first time driver and car owner. My salesman Jose Crespo and Cristina Rossi made my day one to remember. Friendly greets at the door and smiles from ear to ear. Cristina sure made us feel welcome. She then bought us over to Jose. His smile can light up a room. Very friendly and smart. He asked me what i had in mind and after a few minutes he says "how does silver with black interior sound?? Sounds good i replied... he looks at me ad he is reading me and says "matter fact i got one perfect for you".. white, black interior Special Editon TSX".. really?? Yes with a body kit, sports paddles, fancy red stitching and night lights... did i mention tints too?? I could not have asked for anything better. I picked up my car later on the day and just left super happy. I will remember this day forever and your Acura team made the expirince amazing.. thank you Jose and Cristina anf to all the staff. Your team is great

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Gbino77

May 24, 2016

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Jon Addabbo sales man was great. Went in early Monday made a deal with him by noon. Car was delivered same day with fast and easy process. Can't say enough about them. Great dealership and so friendly and willing to work with you. Thank you

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aj10594

May 24, 2016

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Robert worked with me to get the best price and I left there happy. He gave me the deal that I was looking for no questions asked. Thank you Rob for making my experience great.

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kdin

May 23, 2016

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We had a great experience at Acura of Westchester. The staff was terrific, especially Rob Ellard. He helped us out very much with a great deal. We will be sure to refer our friends and family.

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Jeiris f jimenez duran

May 22, 2016

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He is a friendly and nice person. He answer all my questions and help us with our New car with his expirience he just make some questions and find out the right one for my family

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Kader m TRAORE

May 21, 2016

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Thank you Acura of westchester and a big thank you to Jose M Crespo for helping me get my first car.Jose M Crespo is a true professional and a really friendly. From the moment i walked in and out everything was just perfect. I originally wanted to buy a Tlx but it turned out to be a small car for me ( i'm 6'6) so Jose advice me to get a Mdx instead. At first i was hesitant because of the price gap between the Tlx which i was prepared to buy and the Mdx which i was not prepared to buy. I was also worried about the interest rate but Jose found me a low mileage 2014 Mdx and gave me an Apr that even my bank couldn't beat ( they both offer me the same rate ). Now the awesomeness of this whole deal was that there was no hidden fee or other scam. The transaction went fast and smooth. The only problem i had was with the financial guy whom raised my price by $2000 for a Bank guarantee. After we talked about it they agreed to remove half of it. Acura of Brooklyn could really learn from this dealership. Yes I would recommend this dealership and specifically Jose M Crespo.

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MauraG

May 20, 2016

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Acura of Weschester and Frankie Ferraro are the best. We we're going over mileage very early on our last lease and he worked us into a great deal for a new model. Absolutely great service today and whenever we bring the car in. First class dealership. This is our 4th MDX and we will be back for the 5th!!

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AppStack808

May 20, 2016

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Jose and Frank (and Brianna who I spoke with months earlier about a future RDX AWD while getting oil change) are Grrrrrreat!!! Thanks for making our 3rd Acura purchase an enjoyable experience!

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Dealmaker

May 19, 2016

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I thought the dealership was as good as any I have dealt with the past decade. Jonathan Zung was a terrific person with whom to deal. He was incredibly patient, knowledgeable and easy to talk to. I never felt I was dealing with a car salesperson, but rather an old friend

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shari rackman

May 19, 2016

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Jonathan Zung was our sales person and was absolutely amazing to deal with. Finance department performed miracles and we car our car within 24 hours. had ordered a car elsewhere and dealership was awful to deal with, dragged their feet in finding our car and processing financing. Went into Acura to look just in case the other deal fell through and was so impressed by the car and the dealership that we canceled the other car and picked up the acura the next day.

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CoreyMclaughlin

May 19, 2016

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When I first set out to come to the Dealership I was really stressed out and upset I had to even go for maintenance. I had just purchased a vehicle from a dealership that was not Acura and having some car issues within the first week. I was sent to Beth as my advisor and felt that my luck had changed. Though I was having issues with my vehicle the service from Beth gave me made me proud to be an Acura owner. Though I brought to her an older Model of a car not purchased at that dealership she made me feel very much apart of the Acura family and eased my stress. She was great with communication and very understanding of my situation. Most of all she made me want to be a valued customer for years to come. I look forward to the near future to work with Beth when I'm able to trade in my vehicle to continue to be a Acura customer. Thanks Beth and Acura of Westchester for the experience.

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molysabrina

May 19, 2016

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I will take all my family and my to this dealer so they can get the same treatment I get everyone was great joe explain everything very clear to me how to operate the car I learn fast

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TL

May 18, 2016

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When I bought the car ten months ago, Vinny was as professional as you could expect and got me into a great vehicle at a great price.Today, I had my first service and Shannon was beyond patient as I showed up four hours late, hungover to the point of almost being comatose, ran away with the keys forcing her to chase me to a restaurant to get them, and then washing the vehicle herself.If I wasn't sold on Westchester Acura before, I absolutely am now.

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gina12345

May 18, 2016

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This was our fourth car with Acura of Westchester. We looked at others but decided to stick with Acura because we have never had a problem with any of our leases and they are very accommodating here. Jose Crespo was our Salesman and we loved working with him. He has a great personality and is easy going. We never felt any pressure from him. He answered all questions quickly and was fun to work with. I would buy again from Jose with no problem!

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CourtneyMorganV

May 17, 2016

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My husband and I purchased a certified pre-owned Acura MDX and couldn't be happier with our choice. The customer service exceeded both of our expectations and we had a great overall experience. Both Vincent and Tony were extremely informative and awesome to deal with! They helped us find the perfect car and it is exactly what we were looking for. On the day to pick up the car, it was completely detailed inside and out. They really took the time to listen to our needs and made the process of purchasing a new car a joy. I would absolutely recommend Acura of Westchester to anyone interested in purchasing a new car.

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lorikh

May 17, 2016

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I appreciated that Beth called me a few times to keep me apprised of the progress on my auto repair, and had the car ready when promised. She was a pleasure to deal with.

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donfitch

May 17, 2016

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Initially, I visited Curry Acura in Scarsdale. I was quoted 4k down, 525/mo on a 36 mo. lease but, they tried to convince me to order a different color/interior.than I wanted.(graphite/grey). i suggested they cut a deal w/ another Acura Dealer, they said none had the colors I wanted. Then, I found what I wanted at A of W. With Joses & Dianes efficient , friendly help, we closed the deal in 24hrs at 2k less! definately recommend them, Don Fitch .

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Lana1021

May 16, 2016

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The team at Acura of Westchester is truly amazing! They really are family and make you feel like you are part of their fabulous family! I couldn't believe how easy it was to get into a new car! Frankie Ferraro and his team, especially Joey and Georgie were all so friendly, helpful and truly cared that I was 1000% happy! I have never felt more confident in making a decision before and it was truly pleasurable. I will never go anywhere else for a car after this enjoyable experience that should of been stressful. Frankie, Joey and Georgie were so knowledgeable and knew everything and anything about all the cars! I will forever and always recommend Frankie Ferraro and his team at Acura of Westchester! Thank you!

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mtorres10451

May 14, 2016

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Me and my boyfriend were looking for a car. we had our eyes on an Acura TLX. Crespo answered all my questions, from the silliest one to the more serious one. we felt very comfortable and because of him we have a beautiful Acura TLX. Thanks so much.

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Jessiib1989

May 14, 2016

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George Brunner is incredible and shows to be consistent in delivering excellent service. He went above and beyond, making every effort to assist and followed up to make sure I was all set. Service like this, once again, leaves me grateful that I am an Acura member. I recommend George for the quality of customer service he continues to provide.

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amt

May 14, 2016

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I have been going to Acura of Westchester for many years. I don't bother going anywhere else because at this dealership I am treated like family. My salesman is "the man" Rob Ellard he takes such good care of me. He helps explain all the numerous features of the car. Rob always makes sure that when I leave there I am satisfied. I have gotten more than 15 cars from Acura of Westchester and Rob was involved in every deal I have made. A true professional and all around good guy.

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furiouswheels..hope64

May 14, 2016

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I've been a client of Acura Westchester since 2004 it's been the best car choice I've ever made the fact that you have your own personal sales representative Frankie Ferraro who sits with you and goes over every detail. The General Manager Kenny Hicks makes it his business to come up to you greet you like family!!!! Kenny Hicks stands behind his commercial Alex the finance manger before you know it your driving away in your dream car with a smile:) (Joey the A-Teams tech with talent has knowledge and patience to teach you about all of the bells and whistles)Acura of Westchester where they treat you like Family:)'s

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gr1212

May 13, 2016

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Daniel DeJesus was very patient, knowledgeable and supportive as we were choosing which car to purchase. Even after we made the purchase, he called in to check in and ensure we were comfortable and happy with our purchase. I highly recommend working with Daniel when you get your car from Acura of Westchester.

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Pahmad95

May 13, 2016

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I'm so glad that I'm getting a car from here and Julien the best sales guy I've met so far. It was a pleasure to deal with a Sales person like Julien

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Irek2222

May 12, 2016

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Very professional salespeople here . No gimmicks and false promises. No pressure. It is a pleasure toCome here and do business with them. They give you good deal and treat your every need with attention.

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Herbert S

May 11, 2016

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This is the fifth car that my wife and I have bought from Acura of Westchester. The experience has always been a pleasure. We told them the price we were looking for and they always came in very close or even below that price. Jonathan was always caring and up front with the facts about the car and price.

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Kramos

May 10, 2016

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First time purchasing a vehicle and I am so glad it was with Acura. Everything went smoothly! Jon and his team worked very closely with my family and I to satisfy our needs. He explained every detail/ feature of the car and was even able to get the exact color/model we wanted. Thank you again to everyone at Acura!

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SP

May 10, 2016

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We recently visited your location to purchase a car for our kids. Jose was very attentive to our needs and helped us find a car that fit our price range and our specific needs, He was patient and really listened to what features we were looking for in a car. He even asked our daughter what color car she preferred and he was able to locate the exact car for us. Tonight we completed the paperwork and everything went smoothly.

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Karen Rozencwaig

May 7, 2016

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We went in to price a car and wound up getting it on the spot! The paperwork was complete and the car was ready for us to pick up 2 hours later. We will be Acura of Westchester clients forever

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pgu522

May 7, 2016

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Went in today for some pricing walked out in 2.5hrs with a new car, cant beat that! Paperwork was a breeze! Car was ready, it was detailed, another employee took time while the final paperwork was being done to show me the features etc.

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TolkeinKid

May 7, 2016

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I picked up my second Acura in the past two months form Acura of Westchester. Daniel is a great salesperson who took the time to show me all of the details of the car. I would definitly recommend this dealership to anyone, and I look forward to doing with them in the future!

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bostonacurabuyer

May 6, 2016

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This was my first interaction with Acura of Westchester, and from the outset, they were professional, accurate and easy to work with. They followed up on web inquiry immediately, and I was connected with Daniel DeJesus. Daniel was a pleasure to work with--never pushy, eager to get the correct answers to my questions, and willing to make every effort to make sure my husband and I were completely satisfied with our purchase. We drove down to NY from Massachusetts since this dealer had the broadest selection of vehicles with competitive prices, and we were not disappointed. Would buy from them again.

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adavidson

May 5, 2016

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They made sure that we were happy and worked with us to make sure that the car payments stayed within the budget that we wanted to pay

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KATIE L.

May 4, 2016

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Our salesman Daniel was extremely helpful in purchasing my first car. I was able to make a decision with no pressure. He was responsive and made sure I was satisfied with my purchase. Overall, a great experience with Acura of Westchester and Daniel DeJesus. Highly recommended.

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Khughes13

May 4, 2016

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Everything was clear, efficient, and reasonable. I went to the dealership just to look and compare prices and 3 days later, I have my brand new TLX. Julian was great and I am so happy with my new car. The whole experience of leasing my first car was overall great! Thanks again Julian.

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Arios1569

May 4, 2016

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I wanted to give a huge thanks to Jon a. For taking me serious on my Purchase of a 2012 Mdx, service was fast everything was done threw phone 5min or so text my dirivers license about 1hour got a called that I got approved went to dealer gave down payment sign few papers and I was driving beautiful MDX in 10 mins. Once again thank you Jon A.

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Jasonfed3

May 4, 2016

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Liz has done an absolutely wonderful job handling my reccall of my Acura TL. Liz made sure that I was 100% satisfied with all of my needs she even went out of her way to retrieve personal belongings I left in a loaner vehicle, by contacting the person and tracking it down within a day. Liz went above and beyond to make sure I was completely satisfied from the very start of this unforeseeable situation and I could not be more pleased.

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katherine hernandez

May 3, 2016

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As a first time leasee Julian took the time to explain the terms and made sure we understood the contract we were signing. He was also very professional and courteous and made us feel welcomed. He took the time to figure out what was in our best interest instead of just trying to make a sale.

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Sarah G Chaparro

May 3, 2016

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I went in to Acura of Westchester with the hopes of leasing a new TLX or ILX but was unsure of where to start and whether or not I would be able to obtain financing. I worked with Jonathan Zung and Christina Rossi. Mr. Zung was the most friendly and helpful sales person that I have had the pleasure of working with in a long time. He explained the different features of the cars, all my options and helped me make a decision on the ILX. Everything was explained in an easy to understand way that made my decision clear and I felt really good about it. They worked to get me the best possible deal and I was able to pick up my new car within a couple of days, although I came in at the end of the month and right before the weekend. The trade-in process of my old vehicle was seamless and I felt that I was being well informed of my choices and not being pushed into something I wasn't comfortable with. I would recommend Acura of Westchester, Jonathan Zung and Christina Rossi to anyone in the market for a new car!

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Donna

May 3, 2016

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This experience was truly A+! The lease on my Toyota Highlander was not up until September 2016, but I wanted to do some research on my next lease. Tony DellaPietro (GSM) made it ridiculously easy to turn in my Highlander early without owing a penny and gave me an aggressive lease deal on a beautiful MDX in the color I wanted. He made it easy for me to say yes! I did most of the negotiation with Tony over the phone because I already knew the numbers, met with him the same day and bought the car before I left the dealership. I got my car within the week! The follow-up was done by Dmitry Novikov (Salesperson) who made everything turn-key. Thank you Tony and Dmitry!

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Kamil

May 3, 2016

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My wife and I were busy looking for a replacement for our TSX. Our initial stop by Acura of Westchester was to check out a TSX Wagon, and Julian answered all our questions. We went on to other dealers that day, and received a follow up call from him a few days later. I ended up stopping in to look at an RDX, and the shop was buzzing with potential customers. I wasn't set on the RDX, but Julian took time out to get me behind the wheel of a few different models, answered questions, and looked up whatever I wanted to know. The whole experience was professional, cordial, and lacked the general sleaziness we experienced at other dealers. Our interaction with Julian and the team at Acura of Westchester was stress free and we ended up buying an RDX. I wouldn't hesitate to send friends or family to this place.

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AcuraOfWestchesterFan

May 2, 2016

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This Acura dealership and Tom Maxfield in particular always take care of me and my car with professionalism and attention to details. They took care of my brother-in-law before me, and I would recommend them to anyone who wishes to have their car serviced by people who make you feel important and valued.

CM

Carole Moran

May 2, 2016

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My overall experience at Acura of Westchester was fantastic - from my first meeting w/Frankie Ferraro to the conclusion with Daniel DeJesus. Both gentlemen were very knowledgable and forth coming with all options. It was a very enjoyable and pleasant transaction.

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Rednycsox

May 1, 2016

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I have leased or purchased 5 Acura's over the last 20 years. This was the first time at Acura of Westchester and by far the best experience yet.

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jcurry1210

Apr 30, 2016

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Jose Crespo was professional, eager to please, accommodating, and overall friendly. He greeted my husband and me immediately with a smile as we entered the dealership and asked what we were looking for in a car. He showed us everything from new to used cars. He was very knowledgeable, helpful and persistent to find what we were looking for, but not at all pushy. I also want to thank Alex for working hard to find the price we could afford. Thank you to all at Acura of Westchester and I will highly recommend you to friends and family.

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KittyKat

Apr 29, 2016

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I rate my experience a five with the staff because they were considerate helpful and, accommodating. They were took the time to meet my needs.

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bianca16

Apr 29, 2016

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My experience was a great experience and staff were very polite. They appeared caring and helpful. Also concerned about customers and family members who accompanied them, nice.

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Rjs516

Apr 29, 2016

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Great experience working with Frankie!Everything went nice and smooth.He had all the answers to my questions an concerns.Would highly recommend Acura of Westchester to anyone, and look forward to dealing with them again in the future.

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acuraguy

Apr 28, 2016

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have nothing but good things to say, Daniel went out of his way to locate the car for me in the color i wanted ..Prices also excellent . No last minute sales push for after market add-ons either.

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lombardi1243

Apr 27, 2016

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My experience with Bobby "Robert" and Tony was exceptional as usual. This was my fourth Acura that I leased with them and I would never choose a different sales team. Thank you to both of them!Melissa

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Jacob123

Apr 27, 2016

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Acura of westchester is the best dealership I have ever been to when it comes to customer service, clerify of purchase and customer satisfaction. Danny DeJesus was an exceptional sales rep. He was real right from the beginning and explained all I need to know about the 2016 MDX. Even though my car took few days to be ready, he gave me the heads up from the start (which most dealers don't do). He kept his word and called me everyday for an update. The MDX is the best car purchase I have ever made and my family loves it! Thanks to Acura of Westchester.

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TODDFUJI

Apr 26, 2016

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Jose Crespo was very clear and informative of his work and selecting the car went very smoothly. Also explained in details for the gaget instruction too.He is very easy to talk with and very fast on responses too. I would recommend Jose if you need advice for what you want. Most likely be discussing with him for my second car soon.

JD

Jennifer DiGilio

Apr 26, 2016

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My experience with Dmitry and Tony was amazing. I couldn't have worked with a better sales team to lease my car from. They were extremely professional and listened to what I was looking for. I was so happy with the deal they wanted me to pick up the car the same day. I did opt to go back a few days later, Dmitry was gave me a detailed overview all of the controls & settings in the car (Sirius, hands-free phone, Navigation & Entertainment System). We forgot to go over the auto start but he promptly walked me through it over the phone after I had left the dealership.I would definitely go back and recommend to others.

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Chris Willett

Apr 26, 2016

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We are from Connecticut and ended up buying in Westchester. Out of CT it's nice that one doesn't have to pay the $400 conveyance fee. I dealt with Jonathan Zung and Dmitry and they were extremely professional. I went with my wife and kids and all were extremely polite and courteous. Jonathan gave our daughters bottles of water to drink and chairs for them to sit at too. We also sat down with Alex the finance mgr. who explained all to us. When we were picking up our car a few days later, Dmitry checked us out and went through all with setting up the controls in the car with hands-free phone link and sirius. All were great and not only do they have the largest inventory of cars but a very professional staff. I would definitely go back and recommend to others.

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LCostello

Apr 26, 2016

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My experience with Frank, Ken and the entire staff was outstanding. As a returning customer for 15 years, I have certain expectations. The Acura Team recognizes their loyal customers and always finds the perfect vehicle for me at the right price. I won't go anywhere else.

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reneew529

Apr 25, 2016

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I have never had such a wonderful experience buying a car. Jose Crespo was very professional, friendly and prompt. The experience was as easy as ordering a pair of shoes by phone. I told him what I needed and he delivered. He made me feel very comfortable with my decision. I spoke with him on Friday and by Saturday afternoon, I drove off in my new 2016 Acura MDX. I will certainly recommend him to anyone I know in the market for a new car. Our family will consider him in the future for new car purchases/leases.

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Vanessadom

Apr 24, 2016

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I have been a customer of Acura of Westchester for the past 6 years. I have leased 4 different cars with this dealership not only because the cars are magnificent, but because this dealership is unparalleled in their customer service, their sales prices, and their ability to make you feel like family. From the first time I picked up an Acura as a college graduate to now, the feeling of security and comfort can only be brought by the sales representatives working at Acura of Westchester. Each sales person is willing to help and make sure every customer leaves happy and excited with their vehicle. In my latest experiences with this dealership, I didn't even have to go in before leasing the vehicle! They knew what I would need, want, and manage and had the Acura MDX waiting for me. I love my new MDX but most of all I love returning to see such great people. Thank you Acura of Westchester!

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Diazl02

Apr 24, 2016

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Everyone at this dealer demonstrated to me why they are in the top 3 dealerships in the country and why I made the right choice in going there for my new vehicle. Thank you to Frankie, Joey, Georgie, and especially Ken for your hospitality, professionalism and for treating me like family! Wonderful experience and communication made the wait all worth it.

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Amos

Apr 23, 2016

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George, thanks so much for your outstanding services yesterday. . Very helpful.

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MDX fan

Apr 23, 2016

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We were in and out with anew car in less than an hour! The entire experience was very pleasant . Came back to pick up the car and it was ready after lunch. Thanks Frankie

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Cassie

Apr 23, 2016

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Beth Hicks is completely surpassed my expectations in making a routine service visit a extraordinary, quick and yes very pleasant experience. I can't say enough about the extent she goes to make sure your needs are satisfied and that you are nothing less than completed satisfied and glad that you choose to come to Acura of Westchester. The best feeling is knowing that after you pick up your washed car,you know you will not have to follow up because it wasn't done right. Who knew, always a pleasure and a rarity that something gets done in a timely and consistently quality manner. I feel great about going there because I know I will not be dissatisfied or sorry I can to that location.

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Amosbutatmsn.com

Apr 23, 2016

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George was very professional and helpful to me. His time management was exceptional. Thank u Very much for ur prompt response to my enquires.Janice

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frankieo

Apr 23, 2016

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when dealing with acura of westchester i found everyone to be extremely helpful and professional at all times.I would highly recommend using this location

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frank

Apr 22, 2016

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Well let me tell you this is now my fourth vehicle from Acura of Westchester and my main reason is their staff in each and every department , my recent salesman Jon Addabbo made everything just so easy and also Danny Giannotti and Kenny Hicks who took care of every concern and last but not least Audrey Aracil in Finance which I was really impressed with very strait forward thank you all .

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timecounts4u

Apr 22, 2016

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I have always bragged about the excellent customer service I have received at Acura of Westchester for the past 12 years and that is the reason why I am on my 3rd Acura. However since getting my newest car I had felt that the service at Acura of Westchester was slacking and was not what I am use to getting. Most recently I discovered that my wheel lock was missing ( service tech forgot to put back from last service) and I had to call and leave three messages before I received a call back from by assigned service advisor. I was very disappointed but thankfully today George Brunner took the initiative to help me since my assigned service advisor was not there. George provided the excellent service I am use to getting. George listened to my situation and provided what I needed. I was out of there in less than one hour.Thank you George I hope to continue dealing with you in the future.Thanks,

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Jessica

Apr 22, 2016

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George Brunner at Acura of Westchester provided excellent customer service and advice. He answered all of my questions with patient and knowledgable responses and was very prompt in returning my calls. He arranged a rental quickly and minimized my wait time. This quality of service is very valuable and George should be recognized for the level of care he offers to his clients. I would highly recommend Acura of Westchester based on this experience.

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JLTheBest

Apr 22, 2016

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This is by far the best dealership! My recent experience with Tony (general sales manager) and Julian (sales person) was nothing but pleasant and helpful. They definitely know what they are talking about! I will be back in two years for another great deal!

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RichH

Apr 21, 2016

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Easily my best car leasing experience to date.This has been my 3rd lease from the same dealership. I have since moved and drive over 30 miles just to have the best service possible.

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Faithfulcustomer

Apr 21, 2016

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After a metal object pierced my tire as I returned from NYC I went straight to Acura after 7pm and was immediately assisted by Shannon Lemon who greeted me with a big smile, took care of everything including arranging for my transportation home. She was amazing and once again demonstrated why I have remained with Acura of Westchester for over twenty years!

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Mfanas02

Apr 20, 2016

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Excellent customer service, super friendly. I got a wonderful deal and the transaction was so easy and quick Frankie and kenny went on and beyond to give me the best deal possible. I recommend them hands down !!! Thanks guys

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Casaletto1

Apr 20, 2016

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The Team of Acura Larchmont is Professional, Well Educated, and Courteous. I have and will recommend anyone who is looking for great customer service and Dependable Cars. Great Job !!!

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Tiffany Walton

Apr 20, 2016

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I had a wonderful experience at Acura of Westchester! Daniel DeJesus and C. Anthony Meed at Acura of Westchester were extremely helpful and courteous from the initial conversation I had with (Daniel DeJesus) on the phone to when I walked in the dealership and was introduced to C. Anthony who helped me purchase my new car. They both answered all of my questions and eased all of my concerns leaving me feeling both satisfied and happy! I would definitely recommend this dealership and these two guys to anyone interested in purchasing a new car and being a part of a great experience!

KM

Keisha Martin

Apr 20, 2016

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When I first moved to NY from DC, I took the car to Curry Acura because it was closer to work. When I moved to New Rochelle, however, I decided to give Acura Westchester a try and could not be happier that I did. I can't say enough about the service I receive at Acura Westchester. From my first visit Shannon has been pleasant, knowledgeable and always helpful. She takes her time in explaining what you NEED and what can wait for the next visit. She's thoughtful in answering questions and if she doesn't know the answer, she will get it for you promptly. I can't say the same for other service departments. When my mother-in-law passed away suddenly and I needed to take a road trip for the services, I called Shannon with no notice and asked if she could get me an appointment. I had already looked online and nothing was available. Not only did she get me an appointment, but she was able to expedite my service so my husband and I could get to our family, ASAP. I will forever be grateful to her for that. It was just one less thing that we needed to stress about at a difficult time. I would recommend Acura of Westchester to anyone!

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FrankieTSX

Apr 20, 2016

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I have been a customer with Westchester Acura since 2002, and in the 14 years, this is my fourth car purchase. This year, I was reluctant to purchase another Acura because; I wanted to try something new. However, Nicole from marketing and Frankie from sales convinced me to stay. As a result, I am in my new 2016 Acura TSX. I am confident with the brand, and safety has always proven to be Acuras first priority.

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Slickster14

Apr 19, 2016

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Shannon Lemon was very helpful and attentive. She answered all my questions with a great attitude. Best service dept I ever used. Will not go to any other place.

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Joel4433

Apr 18, 2016

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For me, one of the most important ways to tell how a dealership treats customers is how you are treated "after you purchase the car. Well, after buying, there was a small problem with how the wipers worked (which was corrected by Acura via an update). It was at this stage that I had the pleasure of meeting the person that would become "the best service advisor I've ever had! I thought Lexus had kudos on service. However, Mr George Brunner proved me wrong. Never have I dealt with such a caring and knowledgable service advisor. George would not rest until I was 100% satisfied with my purchase. Even going so far as giving me his cell number if I had any questions now that's service! Since the car had a lot of new technology, I had a lot of questions. Every time I called or stopped in, George made himself available no matter how busy they were (and believe me theyre busy). The service actually (and I never thought I would say this) far exceeded Lexus. Acura of Westchester is lucky to have George Brunner. He is truly exceptional, as is the rest of the staff. My review would not do justice if I didn't also mention Mr. Frank Ferraro. Frank was always there both during and after purchasing my car to make sure everything went smoothly and I was completely satisfied with all aspects of my purchase. In summary, I have found both the sales and service staff to be exceptional, and now I would never buy a car anywhere else. Sorry Lexus.

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JKurtis

Apr 18, 2016

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Jon Addabbo at Acura of Westchester was a pleasure to deal with, understood exactly what our concerns were and made the experience very easy. He was responsive and knowledgeable and we would highly recommend him.

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TeamReigosa

Apr 17, 2016

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I'll say Acura of Westchester is such a great dealership & I recommend people go see Jonathan Zung, he is an outstanding salesman. Two Thumbs Up!!!

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Bosslady

Apr 16, 2016

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I was not a happy camper when I went to have my car serviced due to the air bag recall but the first salesman Mr meed that asked if he could help me came to my rescue and made my day.by 4pm I was taking possession of a new ILx as for Mr Piccirillo the finance director had me signing my Kilmarnock on a lot of papers and made it funny and got the best deal ever so go look for Mr Anthony Need and Alex at Acura of Westchester tell Ms H.Moore sent you great group of people.

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Bruni426

Apr 16, 2016

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Frankie is the BEST! Everything could not have gone more smoother. He is a pleasure to deal with. He will do whatever he can to help you in whatever it is you want done. His awesome sense of humor helps also. I would and have recommended Acura of Westchester and will continue to do so with pleasure.Thanks!

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AcuraLover

Apr 16, 2016

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I want to express my gratitude on how I was treated. Without a doubt, the team at Acura of Westchester is first class. It's all about good customer service in my opinion and Vinny truly demonstrated that. He was patient with me and provided different options to fit my needs. Thanks for being so welcoming and knowledgeable. Also, special thanks to Diane in finance. She was very thorough and explained everything clearly. A sweet, efficient and informative employee. Overall, great experience!

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lgc1216

Apr 16, 2016

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Rob took excellent care of me. Picking my new MDX was a breeze. Funny, personable, customer oriented and efficient describes Rob to perfection. It was the smoothest process ever. Diane in the office was also outstanding. Paperwork took less than 5 minutes....wish I could buy cars more often

FD

Frank DiGeorgio

Apr 16, 2016

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Thank you Thank you Thank you George was unbelievable made my transaction easy & fast the only thing i had to do was sign my name George took care of the rest

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Jon

Apr 13, 2016

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George handled a difficult situation with my car. It was in for the second time for the same problem and he handled this problem for me (him being brand new, and having not met me before) ironed out all the details quickly and professionally. I am very pleased to be working with George Brunner.

JB

Jim Broderick

Apr 13, 2016

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We got bad news. Our TL was recalled for the dangerous Takata air bag. No replacement air bags available until summer 2016 or later. Went to Acura of West. Frankie took our TL paid the last 3 months of the lease off and got us good lease on a new RDX. Frankie is very knowledgeable & caring. I highly recommend him.

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jbl

Apr 12, 2016

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I have never had such a pleasant experience buying a car. In the past I have always walked away from buying a car feeling that yes car salesmen are sleazy! Well, no longer. Brianna Tozzo made buying/leasing a car feel like shopping with a friend. This was my first time at Acura of Westchester, it won't be my last!

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jayla212

Apr 12, 2016

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Brianna Tozzo is the greatest sale Representative ever. No matter the challenges she make it happen.Especially when saving is the key also excellent management Danny Giannotti. They are friendly and make you enjoy your experience. Been coming there for about 4 years and many more to come.Thanks to the a team

TW

Tahisha Williams

Apr 12, 2016

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I must say that I was very hesitant to try this dealer, but Jose Crespo was exceptional. After visiting a few other dealerships, Jose was able to accomplish what the others couldn't. I never saw myself being able to afford a luxury vehicle and I am now a proud owner of a brand new 2016 Acura RDX. I was referred to Jose by a coworker, and I must say, I'm so happy that I listened to her. He made me feel like a VIP without going overboard. I would recommend this dealership to anyone and especially Jose.

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rere3156

Apr 12, 2016

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Robert is the best!!! This is my third car lease with him. He is honest and thorough in his approach and I highly recommend him. Acura of Larchmont is the best dealership I have ever dealt with- I am a customer for life!

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fsantosjr

Apr 11, 2016

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I went to this dealership on Sunday April 10, 2016 just to find out prices for a new truck because my lease was up and i needed something new. I never thought i could afford an Acura but i said hey let me try. I walked in and Julian (car salesman) greeted me. I told him what i had and what i wanted and he answered all my prayers. I walked out of the dealership within 1hr with a brand new 2016 Acura RDX and i couldn't be more happy. I would recommend this dealership to anyone. Hands down the best I've been to and this was car number 6 for me so I have been around.

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Dk10598

Apr 11, 2016

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Frank was so professional and made the process of buying my car so easy and enjoyable . I would recommend Westchester Acura and Frank Ferraro to all my family and friends!!!!

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Yahayra feluz

Apr 11, 2016

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Jose was very patient with me and top of that, He got me what I really wanted it ....I got an acura mdx black Thanks so much for your help !!!!!

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sdolman

Apr 10, 2016

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My experience was pretty good. My salesperson was friendly and knowledgeable and didn't over kill the sell. He worked with me to get me a good price. I would recommend this dealership to someone else.

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anthony.perez.56232

Apr 9, 2016

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Great dealer. Fast and reliable service and process, great customer service and positive energy inside, Ask for Frankie "Miracle Man" Ferraro. He'll make it happen!

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Joel4433

Apr 9, 2016

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My lease was up on my Lexus RX 350 (I've been leasing Lexus vehicles for the past 14 years. I was always impressed by there sales and service, and thought no other dealer could match them. Guess what? I was wrong). So I thought I would shop around before I leased my next Lexus and try out a few other cars and dealerships. I went to Audi, Infiniti, Volvo and overall was not especially impressed by their sales associates or vehicles. While having lunch with my wife one Saturday in Larchmont, I passed by Acura of Westchester, and I figured what the heck. As soon as I walked in, I knew this dealership was something special. I was greeted by Matt and Jon and I was blown away by their professionalism and patience as I told them what kind of vehicle I was looking for. They were extremely knowledgeable and it was a no pressure atmosphere; answering all my questions and doing everything in their power to make sure I understood everything they were saying about the car. Well, I turned to my wife and said, "I'm definitely buying here. After a test rive, I leased a 2016 RDX with the advance package. It comes with just about every option available and the price was very fair. Thank you Jon and Matt.

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LaurenJohnson

Apr 9, 2016

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I can't say enough about this dealership and about our favorite saleswoman, Brianna. We just got our 3rd car from her a few weeks ago. I've always dreaded the car buying experience, I hate the upswell and the BS you get from other dealerships. There is NONE of that here!!! Brianna knows her stuff, is respectful of your time, and is very honest. I'm sure I'll be back for our fourth car when the time arrives.Don't hesitate, buy your next car here!!

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sap726

Apr 8, 2016

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very good service ,very nice staff , you could have coffee and watch tv while you wait. Even though it was a last minute appointment the wait was not long at all

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Bumpy7126

Apr 8, 2016

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At my visit at Acura dealership Frank Feraro was such a helpful sales man, he understood my budget limit and he came up with a deal that him and I both agreed on and most important a deal I would be able to afford.

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mamador

Apr 8, 2016

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Brianna Tozzo was Excellent from start to finish ! This is not your typical dealership experience, where you feel like you are being pressured to take a deal ! I went in for a test drive and was not exactly sure which car I wanted, or if wanted a car at all ... Brianna was very patient & professional throughout. The GM - Kenny Hicks came out to say Hi & chat a bit, he is also a pleasure. Thanks for all your help !

CK

Carol Kelly

Apr 7, 2016

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I found working with Vincent Paciariello to be a delightful experience. We spoke about all cars similar to the one I purchased in an honest and objective way. He has a " no high pressure" way of salesmanship which made me feel comfortable to ask any questions and take my time with my review of the Acura models. He is a professional who worked hard to get me the best deal available. I would recommend him to anyone interested in exploring what Acura has to offer.

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Dana Gentile

Apr 7, 2016

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I can't say enough good things about Frankie Ferraro and all of the staff at Acura of Westchester! I've been leasing Acuras with Acura of Westchester for 18 years and their service is impeccable! I couldn't have asked for a better group of people to work with when leasing a new vehicle! They don't miss a beat and that's exactly what you want when you are doing a new lease they tell you every detail just so you know what's going on! They honestly Treat you like Family and thats what I want from a car dealership! Frankie Ferraro is top Notch..5 star sales manager!

MB

MDX Buyer

Apr 7, 2016

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My sales person, Jonathan Zung, was great. We negotiated everything (price, trade in value, financing, etc) over the phone. No high pressure sales tactics were employed and Jonathan was pleasant and professional throughout. Hands down the easiest car buying experience that I ever had.

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Brian R.

Apr 6, 2016

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Robert Ellard was straight forward and understood exactly what vehicle I was interested in and helped me out greatly in providing the Acura RDX. Thanks Robert

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Akim Price

Apr 6, 2016

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I had my vehicle serviced for an oil change. My original appointment was at 11a.m. I missed it and rescheduled for 1130a.m. I missed that one as well. Showed up around lunch time. Acura still serviced my vehicle and got me out of there extremely fast. They are the definition of luxury. Treated me very professional. I am much appreciative of their professionalism and courtesy. Any other dealership probably would've made me reschedule it made me wait hours.

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Derdan

Apr 5, 2016

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I originally came in looking because they showed a specific car in the certified pre owned inventory. We drove away with something different as a result of the knowledge and expertise that Julian provided. We drove an hour to get to this dealership, not to mention we have an Acura dealership in our home town because we thought we wanted that specific vehicle. The team recognized that once we settled on a car that it was in their best interest to work with us on coming to an agreement that day because if the search were to continue we might not have returned due to the distance. Thank you

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Dippin1

Apr 4, 2016

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Frankie made it happen!! I was able to get out of my finance and into a lease with little money down kudo's???????????????? I would recommend all of my family and friends to come see Frankie at Acura of Westchester

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am5047

Apr 4, 2016

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Mr. Jon Addabbo was very courteous and professional in explaining the details regarding my trade in for leasing a 2016 MDX. He made us feel right at home and took special interests in serving our needs. My wife and I were made to feel as if we were long time friends and gave us the best deal possible. Kudos also to Frankie Ferraro, a fellow Bronxite. I would certainly recommend this dealership to friends and family.

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O'mar Roye

Apr 4, 2016

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Excellent service. Would recommend this dealer to anyone. Vincent was very professional and took the time to explain the details around getting a new car. Thank you.

MR

Mike R

Apr 4, 2016

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I worked with Dmitry on finding a used car for my wife. We had visited another dealership in the area and felt pressured and that we were not being listened too. Dmitry was the complete opposite. He listened to what we were looking for and quickly presented us with our options. Acura of Westchester had a great inventory for what we were looking for. When we looked over the cars he was helpful and honest. He is very knowledgeable. I never felt pressured or that he used any "sales tactics" to try to close the deal. It made buying the car a great experience. I would highly recommend working with Dmitry for your new and used car needs.

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nussie

Apr 3, 2016

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We were not in the market for a new car, however we received a call from Acura of Westchester asking if we would like to trade in our current vehicle so we made an appointment to see the new models. Jonathan Zung, the salesperson who we had dealt with previously made it so easy for us. Although initially we were not going to make a deal, Jonathan saw to it that we were able to negotiate and lease a brand new 2016 Acura RDX'for a price we were very comfortable with! We would absolutely recommend Acura of Westchester and especially our salesperson, Jonathan Zung!

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xina77

Apr 3, 2016

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We went to purchase our first car from this dealership and it was a great experience. Thank you Daniel Dejesus for being so patient and helpful. They are very professional and they will do anything they can to help you find the car you want. I would recommend this dealership to anyone who wants a Acura and I would definitely go back to get another one. The car drives great and I have no problems with it at all.

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acuradriver

Apr 2, 2016

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I recently brought my car in for a suspension noise. I dealt with George Brunner who was both knowledgeable and professional. My car was repaired properly the first time, all while I was in a nice loaner vehicle. George always answers his phone (which is something a lot of service advisors don't do). Will return for future services. Thanks George and thanks Acura of Westchester!

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Rickyele

Apr 2, 2016

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This is the third car I have bought from Acura of westchester. That's not to say I haven't shopped around each time. That being said - each time go through the car buying expertience I am blown away by the service, attention to detail and just how well oiled this dealership is. I'm probably a life long customer. No other dealership seems to be managed and organized the same way. It makes car buying so much more pleasant. Thanks Erica

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Acuraguy

Apr 2, 2016

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While driving the two passenger side tires (front and Back) blew out when I accidentally hit the curb. I was able to drive to Acura of Westchester where my service advisor, Beth Hicks was able to get the tires replaced in a very reasonable period of time. They are a terrific dealership, always helping their customers in every way.

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gdacura

Apr 1, 2016

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Working with Julien Morand was like car shopping with a friend. He was friendly, patient, knowledgeable, and answered any questions I had. He followed through on all details. He is personable, relatable, reliable and definitely someone who you can feel comfortable introducing a friend to when they are shopping for a new car.In the NYC area, we have several Acura dealerships to choose from that are a short drive from Manhattan. None has been better than Acura of Westchester. Over the past decade we have leased four MDX's from them. They have solidly been our best place for customer service and addressing our needs. I have used a couple of the others for servicing and they just weren't as accommodating in the service department. The lease of our vehicles have been smooth, too. I have shopped around and always came back to Acura of Westchester for the best combination of price, value and customer service.

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Reina21

Apr 1, 2016

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Matt is an amazing salesman, He was very informative and worked with me with what I was looking for. He went out of his way to help me with my new MDX as well as with my trade in vehicle. This is my second MDX and I think it will be the vehicle I continue to have for years to come. Everyone was very nice and professional. Matt is a great person and always has the answers to any questions I may have. I left very happy and excited with my brand new vehicle. I will continue to come to Matt with my trade ins and will recommend him to everyone I know!

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Chrisguz2

Apr 1, 2016

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Oh my god great service very professional very respectful very wonderful experience I would recommend everyone and anyone to go there makes life easier for everyone

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Nkhakee

Apr 1, 2016

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Great client service. Turned in existing Acura and drove away in a new model in only a few hours! Very happy in our new car.

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rkaleta

Mar 31, 2016

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Fast, Professional, Good deal making. Highly recommended. We return the lease car and drove in the new one in two hours. And most of this time was taken by my wife trying to choose the color of the car.

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Tjsema

Mar 31, 2016

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I love my new TLX!!!Thanks to amazing service and help from Frankie. I was able to to get the car I wanted. He was very helpful, went up and beyond to help me. It was a fast and easy process. I didn't have to worry about anything. I came back the next day and picked up my car.

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karengottd

Mar 30, 2016

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We just bought our second Acura and the whole team there is awesome. Frankie was a true pleasure to work with. He made it so easy, I can't believe how smooth and fast the whole process was.

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VicSan

Mar 30, 2016

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I walked into the dealership Knowing I had bad bad Credit, I dreaded the idea of getting denied due to it, but regardless I took a shot and met with Jose Crespo. He literally made the impossible happen. I was approved for my first car thanks to him ! I never thought the process could be so easy and smooth but thanks to him it was ! I definitely will return when I am ready for my second purchase. Thank you so much !

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Gilbert2912

Mar 29, 2016

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Getting to the dealership I was a little nervous but once Jon Addabbo took over i was all smiles. He answered all of my questions and made me feel very satisfied to be there. Such a great person and very attentive. I left with a brand new 2016 Acura MDX and I couldn't be more happier. Thanks to the whole team at Acura of Westchester.

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lucylu

Mar 29, 2016

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Today I purchased the new 2016 Acura ILX. Jose Crespo help me through the entire process. He made the process fun, easy and very fast. Jose is professional and attentive . Jose made this experience a great one. Thank you for helping me so much.

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Steve L

Mar 29, 2016

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Overall, I dread buying a new car given previous experiences. My latest purchase at Acura of Westchester was a positive change. I worked with Jon Addabbo. Jon was helpful, responsive, and knowledgeable. I do my homework in advance, know the numbers and what I'm willing to pay. Jon recognized how I prefer to buy and worked with me very professionally. I would encourage anyone looking for a new Acura to work with Jon.

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dwellington

Mar 29, 2016

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My husband and I purchased a 2016 Acura RDX on 3/29 from Mr. Crespo. We had been searching for a new car for the entire weekend, and visited several other dealerships in the area. The trustworthiness, and knowledge of product that this sales representative had was incomparable to any other that we visited. Excellence, friendliness, and surprisingly affordability are all qualities that you should expect when visiting this dealership. Cheers to you!

GC

good customer

Mar 28, 2016

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Another pleasant experience purchasing my third MDX. Kenny, Frank and staff are unbeatable. These guys have taken the stress out of buying a new vehicle. I'll be back.

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SKIP HANSEN

Mar 28, 2016

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My sales representative was spot on with every aspect of the sale . Down to information and instruction. I will recommend everyone to go there and purchase a vehicle.

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Margie ANIK

Mar 27, 2016

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Third time leasing from this dealership. Both sales and service are run well. Needed to get out of my lease due to airbag recall and they made it effortless and easy. Matt was amazingly competent and met out needs quickly and efficiently.

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JayFalz

Mar 26, 2016

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We recently purchased a 2016 Acura MDX. We had a phenomenal experience at Acura of Westchester. Our salesman Jon Addabbo was extremely knowledgeable, professional, and honest. He answered all of our questions with detail and helped us make the decision on what car would be the right fit for our family. I would absolutely recommend anybody looking for an Acura to go see Jon. He is on the ball!

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ronnye

Mar 26, 2016

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SATURDAY MARCH 5TH I ENTERED THE SERVICE DEPT ENTRANCE BECAUSE MY TIRE PRESSURE LIGHT WAS ON AS USUAL ONE OF THE SERVICE TECHNICANS WAS HAPPY TO ASSIST ME...I STOP INSIDE THE SERVICE DEPARTMENT TO SAY HELLO TO MY SERVICE ADVISOR SHANNON LEMON WHO SAID "GIRL THEY HAVE A GREAT PROMOTION GOING ON RIGHT YOU HAVE 6 MONTH ON YOUR CURRENT LEASE SO WHY DONT YOU GET INTO THAT RDX YOU WANT".. I.WASN'T EVEN THINKING ABOUT GETTING A CAR AT ALL...SHE PUT ME IN TOUCH WITH HER TEAMATE DMITRY WE SPOKE AND MADE AN APPOINTMENT FOR THE NEXT TUESDAY...I CAME IN THE NEXT DAY AND SAW WHY ACURA OF WESTCHESTER IS THE NUMBER ONE DEALERSHIP IN THIS REGION...THERE WERE PEOPLE COMING IN NON STOP FROM THE TIME I ARRIVED AT 230 UNTIL I LEFT AT 5PM.. I DECIDED TO GO FORWARD WITH THE PURCHASE... IM A RETURN CUSTOMER...MY FIANCE PURCHASE A RDX FROM ACURA OF WESTCHESTER IN 2015 AND HE IS EXTREMELY SATISFIED...ONCE I FINALLY GOT HIM THERE HE WAS DELIGHTED WITH THE STAFF AND EXCELLENT CUSTOMER SERVICE THAT IS PROVIDED AT THIS HIGH VOLUME DEALERSHIP...AND I TRULY MEAN HIGH VOLUME....THEY TRULY TREAT YOU LIKE FAMILY...A SPEACIAL THANKS TO ALEX PICCIRILLO........WORDS CANNOT EXPRESS MY GRATITUDE...RONNYE

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My TSX

Mar 26, 2016

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I set out to locate a specific model in very good condition and very low mileage. This dealership, using current technology / social media identified an available vehicle. It was highlighted with enough information to catch my attention and address my questions. I was able to make a convenient appointment, see and test drive the vehicle and present my "wish list" demands. I had examined availability elsewhere but did not find exactly what fit all the important criteria until I came across Acura of Westchester.I recognize that, as a used vehicle, there may be issues that come with the territory. Having the car Certified Pre-Owned created a level of comfort. I drove off feeling that I scored a victory with my purchase. A month later I still feel the same way. Car is performing well.

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Chuckjan1

Mar 26, 2016

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I am always in and out in good time. They do the work needed the first time. Even when Shannon is serving multiple customers at once, she has a smile and cheerful attitude. She has the ability to make every customer feel that he or she is the the most important person to the dealership and she will do everything possible for them.

AM

Acura MDX 2016

Mar 25, 2016

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I like this dealer because they are very friendly and super profesional , they help me and my family to get the perfect Car , I love it ?? Matt & Jose helped us a lot with the decision of our new car...They explained everything to us step by step , Also Jose gave us a very good deal with the MDX wich we really apreciated so much.. The car was ready within three days ..... Omg I have a lot to said about this two guys They are very profesional ... We are very happy with Westchester Acura , Thank You .....

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nraptis

Mar 25, 2016

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In my view, when purchasing or leasing a vehicle, it is very important to the customer that the dealership employ professional, capable, knowledgeable and friendly personnel. I have purchased and leased vehicles from Acura of Westchester since 1990. I recall that my first vehicle was an Acura Integra. Over the years, I stayed with the Acura of Westchester Dealership, not only because of the wonderful Acura lineup of vehicles, but because their employees have always exhibited the exact qualities that I enumerated above. Most recently, I made an appointment to have my vehicle serviced but, for personal reasons, I had to cancel and reschedule my appointment at least five times. Each time I called, I was almost embarrassed to inform my service advisor that I had to once again reschedule my appointment, but GEORGE BRUNNER, my service advisor, was very understanding and tried hard to accommodate me, which he did. Once again, Acura of Westchester came through with flying colors and should be commended for hiring such a well-spoken, dedicated and understanding service advisor. Nicholas Raptis

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MLevine

Mar 25, 2016

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In addition to giving us a really good price, Frank was thorough and "over the top" in his efforts to help us. He had a bunch of things going on at once, but still gave us all the attention we needed - a true professional in every sense of the word. If the car runs half as efficiently as he does, we are in great shape.

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MDXGirl

Mar 25, 2016

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I took my car in for a recall service and while there I asked them to reset the alarm system and give me an additional remote start. There was a mistake where they thought I wanted an original key so I had to go back. But they took care of the problem with absolutely no hassles and George went above and beyond To make my experience amazing!

DC

dreams come true!!

Mar 24, 2016

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I went to Acura of Westchester with a dream and left with the belief that dreams do come true!!! I sat down with Frankie Ferraro and he made it happen!!! I left with a 2016 MDX and every other dealer I went to told me it would never happen because my credit wasn't good enough. I am so happy and great full for all of your help Frankie and I will always be a faithful Acura of Westchester customer!!!

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Mcomo

Mar 23, 2016

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Frank was really great! So nice and informative. He made the process of leasing my new car very easy for me. This has been my third Acura and I wouldn't lease from anyone else. Thanks!

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Davidmichael1727

Mar 23, 2016

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Frank was excellent to deal with. Open and honest and made my purchase run smooth. I highly recommend dealing with him. A five star salesmen.

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Jacob

Mar 23, 2016

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"I'll need to speak to my manager" are words never uttered at Acura of Westchester. Everything you need is handled by the person in front of you who in my case was Frankie Ferraro. Frankie treated me with respect and worked with me to negotiate a fair deal for everyone. I live next door to another Acura dealership 20 miles from Acura of Westchester but still come here with my business, you should too.

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Richard A. Markell

Mar 23, 2016

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I had an excellent service experience this past weekend and was reminded why I've been dealing with Acura of Westchester for over 20 years. Thank you George Brunner.Richard A. Markell

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Kjeliaz

Mar 22, 2016

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I had a tow hitch installed.George was very helpful arranging the appointment, the loaner car, and following up even after office hours.The reason I am not giving 5 stars for the overall experience is because the service facility needs renovation.

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challop

Mar 22, 2016

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We have been purchasing Acuras since 1990. Our experiences with Brianna, sales, and Tom Maxfield, service, have been excellent. Their understanding of the product, coupled with their ability to "stay on top of everything," contribute to a professional climate. L and R

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JuniorAcura

Mar 22, 2016

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Jose Crespo offered great service at Acura of Westchester. Very knowledgeable of the process and the vehicle he was selling. I would recommend this dealership to all my friends and family. I will definitely return when my lease is up!Thank you for the great service.

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Shipit212

Mar 22, 2016

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Just got my 3rd vehicle from this dealership...I needed to test drive 4 cars before i made my decision. Brianna was extremely patient while helping me decide which car was best for me. I will definitely be back again when my lease is up!

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TolkeinKid

Mar 21, 2016

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A very friendly staff of employees. Everyone was knowledgeable and accommodating. From when you first walk in you don't feel like you are in the typical car showroom. Our salesperson Daniel was top notch!

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Mrp

Mar 20, 2016

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This our second time working with Frankie. He did a great job getting us the right car and took care of everything for us. Thanks!!

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Carriemillon

Mar 20, 2016

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Daniel DeJesus was our salesperson and he was great! It was professional, knowledgeable, and helpful. We wanted it very particular car and he had all of them that fit our needs ready for us to see when we arrived. He made the whole process very easy for us. Over the process which took several days, due to our time constraints, he was available to take several calls. He made himself available to us at a moments notice.

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Acuramdx16

Mar 20, 2016

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I have been leasing Acura MDX's with Acura or Westchester for 11 years!!' The 2016 model is my 5th MDX!! The customer service from Brianna, Danny and their team is the best! No other dealer works this hard to ensure that each and every customer feels they are getting the best value!

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excel2020

Mar 19, 2016

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Me and my wife Clara DeJesus are from the Bronx this is our second Acura MDX from Acura of Westchester words can explain how Frankie took care of us he treated us more than just a customer he treated us like family I would recommend Acura of Westchester to anyone who's looking to buy a new or pre-owned Acura Acura of Westchester is the bomb

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Eddiiem12

Mar 18, 2016

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Made buying my first car a great experience very professional put no pressure on you towards buy a care & very helpful did everything in his hands to meet all you expectations would go back & buy a car there again in a heartbeat thank you -eduardo

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tony

Mar 18, 2016

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I purchased two new Acuras in November of 2015, an MDX and aRDX. The MDX had a fuel pump issue while I was in florida and was repaired by a dealer there. When returned home I noticed that the RDX made a noise while braking and the front passenger door on the MDX didn't close properly. I called Acura of Westchester and was put in touch with George Brunner. George was thoroughly professional. He made an appointment for me to bring the cars in. He put me in a loaner car and both problems were resolved. The RDX had its rotors recut and the MDX needed a part in the door. Not good for two new cars. However, my service experience was first rate. I felt welcome and that my problem would be resolved. I had the loaner car for three days. My inconvenience was minimal and when I picked up the cars they were clean and sparkling. I like a business that appreciates and respects it customers. George Brunner is a good representative for that approach.Anthony Murphy

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Potocki

Mar 18, 2016

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From start to finish from sales to service this dealership is tops. Extremely friendly and professional They preach what they advertise They do in fact treat you like family

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Jerrica Taylor

Mar 18, 2016

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Very thorough and courteous. Easy going staff. Clean and neat waiting room with a great coffee machine. George Brunner was especially helpful. Will return for all of my service needs.

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Robert Herschenfeld

Mar 18, 2016

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I dealt with Beth in service. I had a very unusual issue with my car and contacted Beth late in the afternoon. She was able to squeeze me in that day and the issue was resloved by 5PM. Could not have been better.

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PeteFerraro44

Mar 17, 2016

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Very knowledgeable and courteous staff. I always got my truck serviced there since I bought it and always will. Thanks for great service. I'm satisfied.

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shafi1221

Mar 17, 2016

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From the moment I walked in Matt was very heplful . He was extremely friendly. This was the first time I ever financed a car and the experience was very smooth thanks to Matt helping me out every step of the way. The transaction was very smooth and quick thanks to Matt

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Dstchr

Mar 16, 2016

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I can't say enough about my recent experience!!! I was able to drive away in my new 2016 RDX 24 hours after walking into the dealership to inquire about turning in my 2013 RDX lease. Frankie as well as everyone else at Acura of Westchester was so helpful and made me feel like family. This was the smoothest car buying experience. I highly recommend if you are in the market for a new car to go see Frankie. He will do right by you!!! I am happy to once again be part of the Acura Family!!!!

JS

Jeff S

Mar 16, 2016

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Jon Addabbo at Acura of Westchester made my purchase of a 2016 RDX smooth and quite enjoyable. His sales team was pleasant and professional. Jon ensured I obtained the best pricing and provided top notch assistance. I highly recommend Acura of Westchester.

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KD3

Mar 16, 2016

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Excellent service! My car was repaired as specified - service was prompt and courteous. Shannon consistently delivers friendly, quality, professional service. Issues and concerns are resolved quickly and effectively.

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RDXgirl

Mar 15, 2016

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I went to Acura of Westchester just to test drive the MDX and RDX. Frankie was so the best!! He gave me all the details about the car and was very helpful in deciding which truck worked best for me. He made me feel comfortable and not pressured, unlike most salesman. My husband and I went back the same week to lease the RDX!! Frankie made the process so easy and stress free! I would recommend Frankie to all my friends and family!

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TeeTSX

Mar 15, 2016

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While servicing your car can be a little disruptive to one's schedule Acura of Westchester's staff remove any of the stress. Whether I get a loaner car or I decide to wait, I am in and out with no headaches. The staff are all pleasant and I have dealt with many staff because I have been a customer for many years. Even my children enjoy going with me, now that speaks volumes!!!

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Dymond

Mar 15, 2016

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My first time coming to this dealership was amazing. Julian helped me and my mother both find good cars that were suitable for us. He made us feel comfortable and answered any questions we had for him.

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willpolanco24

Mar 14, 2016

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Jose just want to say thanks for helping me with my first and brand new car. I hope you bless others like you did to me and my father made it possible to get the car we both wanted. Acura should be proud.

DB

Dee Brit

Mar 14, 2016

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Working with Frankie was an incredible experience!! He sold me my last car and my friend her car and we rant and rave about how incredible he is, not to mention cute! He was able to get me out of my car early and get me into a 2016 MDX!! We will always come back to Acura of Weschester and see Frankie because of so many reasons but the most important is that we are treated like family and I feel that I can trust Frankie and that means more to me than anything!! And to think I only came in for an oil change!!! Thank God I ran into Frankie's brother George downstairs and he suggested I go see Frankie while I wait. I am so happy I did!! Thanks for the advice George and thanks for being such a professional Frankie!!!

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Markg91

Mar 14, 2016

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Very happy with my buy, great attention from the salesman (JOSE) he made sure i got what i wanted in a fair price. Great dealership

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fivepipes

Mar 14, 2016

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Saw Frankie at a local breakfast spot and the next day was driving home our pre-ownedcar. He had the car we where looking for and made the deal happen. Frankie and the staff at Acuraare very professional and it really shows. Would highly recommend Frankie for the next car you drive.

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Acura718

Mar 13, 2016

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It was like a scene in a movie. We came in for service and got our salesman Frankies brother George as our personal service advisor. He explained to us that before we spent the money on service we should go talk to his brother and maybe he could get us into a new car considering they had a lot of special deals going on this month. So we went upstairs to see our salesman, who is now the sales manager also, and he had the place rocking and under control!! He was not only helping us but he seemed to be helping everyone else there as well. While he was working our deal he was orchestrating 2 deliveries and also running numbers for other salesman in the process, and while doing all of that he never once made us feel like we weren't his main priority!! He was able to explain to us why it was smart to lease a new car even though we had a year left on our lease and kept our payment very close to what we were paying and got us into a brand new car allowing us to avoid future service bills like tires and breaks ect.. We are very happy with our purchase and with our dealership experience. Thanks Frankie and Georgie!!

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Raterp

Mar 13, 2016

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It was an excellent experience. I've serviced here before but he went above and beyond. He was considerate of my time and made sure to contact me with ample time so that they were able to service my car way before the center closed. He was friendly, professional, knowledgeable about my repairs and prompt.

TM

Troy Magalhaes

Mar 13, 2016

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They were so helpful with me, especially it being my 1st time buying a car. Highly recommend. Alicia was phenomenal and Kenny was extremely kind and helpful..

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Chris

Mar 13, 2016

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They always find a way to provide great service and always with a smile. Frank and George are always professional and understand that everything is always and "emergency" with the customer and do what they can to get things done!

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Ali

Mar 12, 2016

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I only dealt with knowledgeable, patient and courteous sales people at Acura of Westchester. This is my second lease with this dealership and I would very comfortably recommend them. Matt Belov was my sales person Tony Della Pietro, the general sales manager, helped me with my previous lease as well as concerns I had with this lease.

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DMT2016

Mar 12, 2016

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My wife and I went in since the lease on our MDX was coming to an end. The plan was to lease another car. Well we ended leasing two cars ...MDX & RDX. Frankie Ferraro made the entire process smooth and was not pushy. He and the rest of the staff there are very knowledgeable and courteous.

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merriam

Mar 11, 2016

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very cmpetant and helpful staff,I bought a car as a result..the people were knowable and professional.Everyone was well versed in the various aspects of the sale..

GR

GN RLX Hybrid

Mar 11, 2016

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I had my first service on a new Acura RLX at this dealer..There is little that they did correctly.A-Since I drove in from Long Island, and needed a loaner car,I brought my car to service center at 9 AM, and was told to come back at 1 PM, to pick up my car.When I came back at 2 PM, they had not yet touched car,and they asked me to come back at night or the next day.I had wasted my drive out there.B-The car was not clean, as they committed, with a large mud smear along lower doors.When I pointed that out, they did clean it.C-Under a recall they installed new headlights. When I drove the car the next evening and used the headlights,other cars were flashing their headlights at me, telling me that I my brights were on, which they were not. I then noticed that headlights were unevenly installed and aimed, so that one light was blinding oncoming cars. Really !!D-They up-sold me on filling my tires with Nitrogen.I spent $ $90 for that.The tires were underinflated by dealer , and service agent could not top off the air pressure in tires, as it was too late in day when I returned a second time to pick up the car.E- I called and emailed the service dept to complain, and they simply did not bother to respond. I am glad they will not be my local dealer or service agent.

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ljones585

Mar 10, 2016

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This is my third car. My first two cars were finanaced. This particular car is leased. This was by far the best car buying (leasing) experience ever. Matt, is the man! He was very personable yet very professional. He was very genuine and seemed more interested in what I wanted than the actual sale. He went through things step by step with me and kept me abreast of the process all the way up until I picked up my vehicle. He took the time to make sure I knew and understood the basics of the vehicle and even made sure my safety features were activated before I drove off of the lot. I can go on and on about how amazing my experience was but one would need to check it out for themselves to really understand how great it was. Did I mention that I LOVE THIS CAR. Her name is Bella by the way. She is absolutely beautiful.

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chichopc

Mar 10, 2016

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i was there for service and juan cordon service advisor took very good care of me i will recommend acura of westchester to any one

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Francesca117

Mar 10, 2016

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Walking in to Acura Frank Ferraro immediately greeted myself and made me feel very comfortable. He helped me to find exactly what I was looking for in the budget I could afford. The process was easy, exciting, & timely. I had a overall great experience would reccommend Frank and Acura of Westchester.

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Val4867

Mar 10, 2016

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Frankie was a pleasure to work with, he understood my budget and was genuinely concerned about my financial wellbeing! He stayed within my budget and helped me through the process. Great working with a caring and professional sales person! Thank you Frankie!

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Rdxlady

Mar 10, 2016

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We just purchased our 3rd Acura. Danny Giannotti cut to the chase and closed the deal for us. He is VERY knowledgeable, and most importantly, honest and fair. A GREAT guy to deal with in business. Frankie Ferraro finished up the sale with us and he is by far the BEST salesperson with whom we have worked. He knows his stuff, from leasing details (which can be a bit complex) to car set-up to making the customer happy. Request him!Great job, Danny G and Frankie!

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Maria Doerr

Mar 9, 2016

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Frankie Ferraro is a pleasure to work with he goes above & beyond to make sure that you are satisfied with your purchase. From beginning to end ! Acura of Westchester is the place to go too! Frankie treats you like family! I wouldn't go anywhere else! I appreciate everything you have done! Thank you again Frankie!

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Another amazing experience with Frankie!!

Mar 8, 2016

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This is the second car I have brought from Frankie Ferraro and what a pleasure it was!! I was able to get into a new 2106 8 months early!! I have sent Frankie a few of my friends and they all come back to me and say thank you. We love Frankie!! Acura of Westchester is a great dealership and I always get treated like family. His brother Georgie is my new service advisor and I met him and he was very professional and eager to help. He even followed his brothers footsteps and gave me his cell phone number and let me know he is available at my conviniece. I appreciate all you've done for me Frankie!!

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Shawn L.

Mar 8, 2016

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I recently purchased a used 2013 MDX, My experience was excellent. This was my 4th Acura from the dealership and the service and sales department is always friendly and helpful. Jon Addabbo my Sales representative was very informative on the vehicle I purchased. He made the whole process very easy without the stress that you get from other dealers.

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Rochelle7

Mar 8, 2016

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I took in my 2016 MDX for first year service 2days ago. The management team and the service was excellent! I did not have to wait that long for my car to be ready. The whole process was easy.

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Nicole smith

Mar 8, 2016

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Both Rob Ellard and Danny Giannotti were great from the start they made me feel comfortable they took care of all my needs Rob was pleasant he did everything he could to make my transition of cars as easy and convenient as possible Danny was extremely dedicated to making sure I got the most for my first new car I really love this location and really look forward to using this location for all my future car purchases they deserve the A+ for the overall experience

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Wade321

Mar 7, 2016

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Jose was a great help with assisting me to get my beautiful Acura TSX. He was reasonable, true to his words and ambitious to satisfy me. I would definitely recommend my friends to come by and get their cars from him. I will surely be back again soon. :)

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JEDABELLA

Mar 6, 2016

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I was in the area so I called Acura at Larchmont,NY. Didn't have to make an appointment. Spoke to Jonathan and was asked to "c'mon down". Very friendly staff as you walk in.I knew the color I wanted and had an idea of which package. Jonathan explained the trim like a pro!!! Needless to say, I got my RDX the following day :) Very happy with this dealership. Jonathan Zung was very thorough and very professional.

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Runner2002b

Mar 5, 2016

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Came home with a beautiful black 2016 MDX. Jon Addabbo helped us with this vehicle today & made our purchase amazing! So happy that this sales was smooth & painless. Awesome salesperson! I would definitely recommend this place to everyone!

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Nedern

Mar 5, 2016

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Best service around. Julien in sales was very helpful and pleasant to work with. Alex in finance explained all the details thoroughly. Would definitely purchase from them again. Service department also is exceptional. Chris is always very helpful and gets my vehicles serviced appropriately. Overall this is the best dealer I've been to.

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Acura04

Mar 3, 2016

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I purchased a 2016 MDX from Jose Crespon on 2/29/2016.The service was excellent.My waiting period for processing my paperwork was very fast,comparing to other dealership I have used over the years.I would recommend Acura of Westchester to anyone.Thanks again Jose for getting me in my first SUV.I will be coming back for my next lease.

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gjmiceli

Mar 3, 2016

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The sales and management support at Acura of Westchester made the purchase of my new MDX very easy and straightforward. Both Anthony and Nick were a pleasure to work with, were absolutely professional and we never felt pressured to complete the deal! The SUV looks awesome - very well prepared for pickup. We stepped in several other non-Acura dealerships and AOW stood out for the all the right reasons. Anthony, thanks for your patience...I'll get the hang of the hands free voice commands soon (eventually).

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akirsna

Mar 3, 2016

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From the moment I walked in Matt was a great help and was extremely attentive whenever needed. He was extremely friendly.This was the first time I ever leased a car and the experience was very smooth thanks to Matt helping me out every step of the way.

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ejhulk

Mar 2, 2016

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I was extremely pleased with Acura of Westchester. They are a very professional and well organized team. I couldn't be happier with my TL and they went to great lengths to get me the car as soon as possible. Make sure to ask for Jose. Not only is he a good salesman, but he makes a xxxx of a cup of coffee.

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Pily123

Mar 2, 2016

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Jonathan went the extra miles to help me. He was patient, Curteous, friendly. Inspires trust.He helped me patiently to understand the new technology that came with my new 2016 TLXLeased car. He took care of all related paperwork, Licences Insurance calls etc. When I came to pick the car all was in order. AMAZING experience!I will recommend him any time.I Have been a client of Acura of Westchester for many years, and I would not buy or LeaseFrom anybody else.

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Mg055

Mar 1, 2016

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I just leased my first car and Julian was great. He was very patient and knowledgeable, and he always had time for me when I had questions or concerns about the process. Id highly recommend these dealership and Shurelly they will get recommendations from me.

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Edz198

Feb 29, 2016

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On my fourth Acura and as a "VIP" customer I wouldn't purchase a Acura anywhere else then here. Tom maxfield in the service depot is truly a class act gentleman and goes above and beyond to meet expectations for customer needs. He is professional and has great communication skills and feedback on what is recommended for your vehicle. Thank you Tom maxfield your the only reason why I come to the dealership because I know my car is in the right hands.

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smcarroll

Feb 29, 2016

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Jon was extremely helpful and the experience was easy and efficient, I will come back when buying my next car and recommend him as well.

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Juliantruj

Feb 29, 2016

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From the moment I got my car to every service call and maintenance, everyone is great, am very Grateful Shannon L is delight to you company, always helpful and rushing to satisfy everybody and am very please to have her around every time I service my car, Tgank you Sooo much, Gid bless you and Acura of Westchester

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BeccaScott

Feb 28, 2016

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Recently leased my RDX from Frank. He was knowledgeable, professional and very helpful. He made my transition from my previous lease very painless. Everyone was pleasant and welcoming. I definitely recommend this location and Frank to anyone looking for a new or lease vehicle.

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suhasgupta

Feb 28, 2016

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Beth Hicks was fantastic, she answered all my questions and I was out of the place with a loaner car within 5 minutes, pickup was similarly fast. The car servicing is trustworthy and the whole experience is great overall.

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jgm126

Feb 27, 2016

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My lease was up on my RDX, this time around I decided to go with the TLX. I met with Anthony Meed who leased me my previous car to help transition into my new one. The transaction was super smooth and Anthony was very professional throughout the process. I knew what I wanted from the get-go, and Anthony made sure that the entire process was smooth.

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ginatodoran

Feb 27, 2016

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This was the most professionally handled car buying experience! My husband and I purchased an RDX and Julian handled everything very courteously and promptly. He explained everything extremely patiently on a Sunday afternoon and prepared the paperwork for the next day. Julian got us a good offer as well! Everything was well planned when we got back to pick up the car. Dmitry helped us with the reception of our old car. I would definitely recommend Acura of Westchester to my friends!

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Brown74

Feb 27, 2016

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I wanted to get a seven seater because my family is huge, at first I visited Honda and took a look at the 2016 pilot trust me it was very nice but I always loved acuras so I decided to take a trip to an Acura dealer where I met with sales person Daniel Dejesus, mind you I was just there to take peek but Daniel insisted that we take this truck for a test drive the 2016 Acura MDX entertainment. I knew right then that was the one but I didn't make the decision all by myself the family love that truck more than I do DVD player for the kids when we going on road trips it has plenty of features I'm happy I got it extreme comfort. Thank you Daniel Dejesus

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Stevenjose176

Feb 26, 2016

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Jose Crespo was very welcoming and friendly towards me and my family. Excellent salesperson. I don't have anything negative to say about my car shopping experience with Jose, He made the entire process easy for us. Thank you Jose. I would definitely recommend Acura of Westchester, and return after my car contract is over.

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Lois

Feb 26, 2016

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Beth was my service agent. She was attentive, knowledgeable, accommodating & friendly. I will definitely ask for her when I service my car again and ongoing.

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rizzi73

Feb 25, 2016

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I typically hate the process of leasing a new car. This time my experience was quite different. The salesman Matt was exceptionally courteous, diligent and helpful. All of my questions were answered quickly with obvious knowledge with regard to both the vehicle and lease programs available. Matt made the process smooth and quite pleasant. He took the time to listen to my particular circumstance and customized his sale accordingly. I would highly recommend both the dealership and Matt to anyone.A.Rizzi

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S.Cicillini

Feb 25, 2016

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Matt was extremely helpful and understanding of my situation. More importantly, he took his time. (I do have several Acura dealorships located closer to me but I purposely drove 45min from my home all because a friend had referred me) I'm happy with the car and even happier with the service.

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Aviation Mx

Feb 25, 2016

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These is my first time at these dealership and felt like we knew each other for a while. Mr Daniel Giannotti and Mr Jose Crespo were able to assist me with my trade in, 2014 Honda Accord with a new Acura TLX. Very humble people and made me feel at ease, very knowledgeable and experienced. Definitely have my loyalty.

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sherry726

Feb 25, 2016

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This dealership is amazing the way they treat u and all alica is my number 1 lady loved her and everyone else was so friendly

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bri7

Feb 24, 2016

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I am now on my 3rd car from Acura of Westchester. I went back, once my lease was up, to Matt Belov and Danny Giannotti. I knew that it would be quick, exactly what I wanted and at a great price. The biggest nightmare about going to a dealership is dealing with the haggling and phony salesman. This never happens with these guys. They know what I want and the deal is done, no nonsense. They are personable, courteous and very knowledgeable. As soon as my new car came in I met with Jose Crespo, who patiently took the time to explain every detail of the car's functions to me. I left feeling comfortable with all of the new systems in the car and extremely happy with my new MDX!

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JWilli5964

Feb 24, 2016

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My wife and I were looking for an RDX and Alicia was very helpful in providing all of the information we needed to be able to decide which trim was best for us. Alicia was very accommodating when we decided to make a change to the color scheme we had originally picked out.

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NewRDX

Feb 23, 2016

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Our experience at Acura of Westchester has been the best car buying experience we have had. We were fortunate to have had Jon Addabbo as our Sales Representative. He was patient, respectful, knowledgeable, understanding and courteous. He made my wife and I comfortable as we shopped for a certified pre owned RDX. We were looking for the best possible car in the best possible condition and Jon helped us do that. We looked at a lot of cars and Jon was patient throughout the whole process and guided us every step of the way. He worked with us schedule wise as well as my wife and I have crazy schedules. All in all, Jon is an amazing asset to the Acura of Westchester team. I would recommend him to anyone looking to purchase an Acura.I also wanted to mention how courteous people were in the dealership when you walked in. Someone always asked if you are being helped, smiled and mentioned Jon will be right with you. The purchase process was relatively smooth. The young lady in finance was very nice and helped us with our paperwork as well as Frank worked with us on our loan rate.All in all, a great experience created by Jon Addabo and the staff at Acura of Westchester. Thank you.

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Rev Chris

Feb 23, 2016

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I always get my vehicle serviced at Acura of westchester. I try not to wait, the wait can most times be an extended period. If you have the VIP service, I'd advise either drop off, or a loaner.Good thing.... You get a free car wash afterwards..I try to use Chris as my service advisor, as he is very friendly & knowledgable.

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Nena612

Feb 22, 2016

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I am a first time car buyer and went into this dealer with high hopes of walking out with a brand new car. Frank Ferraro not only made this happen for me, but got me a great deal and the car I wanted. The overall experience was great and I am glad I chose The Acura of Westchester. I recommend everyone to try their services you won't regret it, I promise.

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Dave

Feb 22, 2016

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Frank is always looking out for the customer and not his bottom line. We continue to only work with him and do not shop around at other dealerships.

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larry

Feb 22, 2016

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Highly recommend both Matt and David.for their knowledge and friendliness.They were both very patient.When I come back for my next Acura I will be looking for them.signed by Lawrence P

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Loyal Shopper

Feb 22, 2016

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I wish I could give a half of a star.The service dept, and the GM Tony should not be in the customer service business.Stay away from TOM, TONY, & MAX. If you could go anywhere else to get your car serviced, I advise to. I will now avoid this dealership at all cost.They promise you things, and you can have them recorded, and they refuse to Honor their promises or budge to keep customers. Here's an Idea, Customers pay your paycheck, and keep you in business. Treat them right.This place has left a Very BAD taste in my mouth!

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Ecase2

Feb 22, 2016

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Frankie was amazing from the start, he made me at home and didn't pressure me into anything... He was down to earth and well spoken... I leased a 2016 tlx from him and will continue to stay with Acura as long as he is selling the car

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Wildbilljp

Feb 21, 2016

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Jon was really accommodating and seemed very genuine. He got them to take my old lease from a different Acura dealership, and put me in a brand new version of my car. It was over miles, had 3 payments left, and I was scared of being charged a ton for "wear and tear". I thought it was going to be a HUGE headache, but Jon took care of all of it and made it so unbelievably easy for me. I was in and out of the dealership within a half hour, and with an awesome car which I didn't even think I would have for another 3 months. I love Acura, and I had a really good experience with Jon and Acura of Westchester. If they keep it up, I'll most likely be a life long customer. A++++

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Rev.Chris

Feb 20, 2016

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I went from having 3 Honda's to my first SUV with Acura. My sales person was Jonathan Zung. Jonathan was a pleasure to deal with, the process was easy and quick. needless to say, I was back a year later with my second MDX and was sure to call Jonathan Z again for my purchasing needs. If you are in the market for a New Acura, go over to Acura of westchester and be sure to see Jonathan Zung for your new car needs!Chris L.

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CCMIII

Feb 20, 2016

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Julian was great.....made everything quick and easy. very knowledgeableMade the experience completely painless and could not have been nicer to deal with.Completely professional, knowledgeable, friendly and most importantly, free of any hassle.

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habTLX16

Feb 19, 2016

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Acura of Westchester is a superior place to lease or purchase a vehicle. This is my third time leasing from them! The staff is very friendly and attentive. In particular, I dealt with Nicholas Ramunto & Jonathan Zung. Both of these men were knowledgeable and thorough in explaining the features of the vehicle that I eventually leased. The business process of negotiating the lease price and signing all the lease documents was seamless. It is without hesitation that I would recommend this dealership.

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MelissaMDX16

Feb 19, 2016

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My experience with Acura of Westchester was professional, courteous and hassle free. From the moment I arrived, to the day I picked up my car everything went so smoothly. Jose was a dream to work with. I was not always the easiest customer yet he still maintained the highest level of professionalism to deliver exactly the car that I wanted. As a woman, coming into a dealership, I have always felt the need to have my guard up, but dealing with Jose made me comfortable and at ease! Experience was awesome and 100% reccomend Jose and Acura of Westchester for the purchase of your next car. Thanks Jose for making my experience so easy!!

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dwightmcp

Feb 18, 2016

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Fast, friendly service. My experience here was immaculate. Job was completed and vehicle was ready before the scheduled pick up time. I would recommend this dealership anytime.

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Moneil333

Feb 18, 2016

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I've just leased my 5th car with this dealership because of the service and pricessionalism of every person you meet. Frankie is an amazing sales person, good listener, and always makes sure you end up happy with your purchase. Whenever I hear about a friend looking for a new car, I always recommend this dealership and Frankie Ferraro.

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Cejay

Feb 17, 2016

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Dmitry was very knowledgable of the car I was interested in , and got me into it in no time ! There is literally no other place to purchase a new or certified acura

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SoniaB

Feb 15, 2016

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As soon as we walked into this dealership we knew we were in the right place. A salesperson approached us right away, we chatted for a bit and told him what we wanted and he quoted us a price. We didn't buy the car that day but left not feeling any pressure from our salesperson. This was a big factor in our decision. Jose was friendly, knowledgeable and most of all willing to work with our budget. I would highly recommend both Acura of Westchester and Jose if you're in the market for a new car.

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Dancarguy

Feb 15, 2016

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Very patient and friendly .. Made my car buying experience comfortable and easy. HIGHLY RECOMMEND going to frank for your next car You will not be disappointed

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Melissa P.

Feb 15, 2016

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This is our first Acura and i've never loved a vehicle as much as I love my new MDX. Vincent Paciariello our sales associate could not have been more helpful and professional! I would highly recommend Acura of Westchester and Vincent if anyone is in the market for a new Acura. The Sales Manager Danny Giannotti was also a pleasure to work with and very professional!

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CHRISD

Feb 13, 2016

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This is my third Acura from Acura of Westchester. This dealership is unlike any other. Robert Ellard made the experience smooth and worry free. No pressure from start to finish. You won't get service like this anywhere. Very professional and they make you feel like your family from the minute you walk into this dealership. I wouldn't go anywhere else for my cars.

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First car

Feb 12, 2016

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Bob and Jose helped me choose the perfect first car for me. They were attentive to my needs and concerns as well as my budget. I am loving my new car, I love acuras! Thanks guys.

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EloisaS

Feb 12, 2016

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we are very excited with our new vehicle and thankful that Jose Crespo was always in contact with us letting us know what was going on and what steps we needed to take.

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Rdxlady

Feb 11, 2016

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I had to bring my car in at 7pm for an emergency battery problem. I was delighted that the service department was open until 9pm! As soon as I arrived, Beth Hicks, the lone service consultant at that hour, immediately took care of me. While they got right to work on the car, Beth offered me some of her own tea with honey stashed in her desk. The car was fixed and I was out of there in less than an hour. Outstanding service!

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Tavarez00

Feb 11, 2016

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This dealer is amazing everyone is very professional and polite, This is my second time coming back to renew my lease. My sale consultant Matt is amazing always willing to work with you obtain the best deals. This lease renew was a breeze everything went smooth, I am so glad to have come across them.

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Peter

Feb 11, 2016

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Everyone is welcoming, polite and says hello. My sales consultant, Alicia, was very professional throughout the negotiations and really helped me get in to another new Acura that I love.

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nictaurien

Feb 9, 2016

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While Acura of Westchester was not my first choice to purchase my Acura, I am glad I decided to give them a try. My salesman Julian Morand was great! He never made me feel like getting the car I truly wanted was out of my reach. He kept in constant contact with me to make sure that I was comfortable and was there for me when I needed. He walked me through all the features of my car and made my experience pleasurable. I will definitely recommend anyone shopping for a car.

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JLMDX

Feb 9, 2016

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We had an excellent experience with Julien Morand at Acura of Westchester in Larchmont, NY. He was courteous, efficient, and went out of his way to be helpful.

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vanacorej

Feb 9, 2016

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Was a pleasure using Acura of Westchester once again, the process is always as painless as possible! Have been going there for years and will never go elsewhere!

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Michelef15

Feb 9, 2016

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Vincent Paciariello is knowledgeable and very nice to work with. He gives you his time without rushing you out the door. If you have a question, he does not mind a phone call or an email, and he gets back to you as soon as he can. There is no other sales person that I would use, but Vincent Paciariello!!!!!Michele and Ron

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johnnyc

Feb 8, 2016

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This dealership is top notch. They know how to treat their customers. (Both in sales and service.) This is my 4th car from A of W - need I say more??? Love these folks.

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dakidd2envy57

Feb 8, 2016

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very quick and understands customers needs , charismatic gives good advices on keeping car maintained and wen is it best to make a change , also treats customers with a lot of respect and patience, i would recommend mr cordon to anyone who is able to be serviced by acura

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Cherrygirl

Feb 8, 2016

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I leased my new MDX from Frank Ferraro and I could not have asked for a better experience. He was extremely thorough in his presentation of the MDX since it was my first experience with the car. He explained every detail and gave me a nice test drive. He was extremely prompt in all and any responses to me via phone and email and even reached out to me to assure me that since the one I wanted was ordered that it would be in shortly. I have now had my car for a couple of weeks and I am still impressed with how well it drives and how smart of a car it is.

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AoW-JP

Feb 8, 2016

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Acura of Westchester is a professional dealership. From the second you pull in the lot and are greeted to the point where you leave with your car you can feel relaxed knowing your vehicle is being maintained or repaired by the right people. I know because I check up on the work after it's done. My service rep listened and made notes on what I asked to be, and not to be done. The mechanics followed the reps direction and this makes for a better experience for me. I'm sure if there were anything needed I would have received a call.

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sdair

Feb 7, 2016

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My experience with acura of Westchester was excellent. The staff was very helful,knowledgeable, and very respectful to me. This is my 1st time leasing a vehicle from acura and they made it very painless. I really appreciate their help especially the sales rep.

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kidanny1

Feb 6, 2016

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I walked into the Acura dealership just to get prices and got the chance to pull out with amazing ride. Jose was such a great help. He got me exactly what i was looking for and not only did he get me a perfect ride he also consulted me in what was best decision for me. THNAKS JOSE !

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Julisa1015

Feb 5, 2016

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This was my first time leasing a car and Matt made it very easy for me. He was very helpful and knowledgable which made me feel confident with my decision. He was very informative and helped me get comfortable in my new Acura.

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SavannaS

Feb 5, 2016

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I walked into Acura of Westchester just to look/test drive and get a feel for a car. Ending up walking out with a brand new ILX for an amazing deal. Jon promised I would have the car within days, as they didn't have the color I wanted in stock. I picked up the car 4 days later with a full tank of gas and wash and detail. He was nothing short of amazing. Extremely personable, knowledgable, and made me feel completely comfortable even with the millions of phone calls and questions he got throughout the week. Thanks Jon!!!

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Tbianchi15

Feb 5, 2016

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I have been with Acura of Larchmont for years and cannot say enough great things about the place. Beth Hicks was so polite and professional in helping me service my car. I did not have to wait very long, and my experience at Acura was exceptional. Best customer service! I highly recommend them.

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maried8484

Feb 4, 2016

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I knew nothing about Acura of Westchester when I walked in late one Sunday afternoon. I left feeling like I was family! I was greeted by Brianna Tozzo who made my entire car buying experience an absolute pleasure. Brianna took care of everything. I never had to worry about anything. She did it all! Brianna even made my old plates look new again. Not only is she a knowledgeable sales person, the girl knows how to use a power drill! I would highly recommend Acura of Westchester. I love my new IXL! Thanks Brianna!!

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Nkossowsky

Feb 4, 2016

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Thank you to Brianna and Daniel for all your help getting into my BEAUTIFUL 2016 MDX!! You have made this pregnant mama feel so safe!! I highly recommend Acura of Westchester because they really do go above and beyond to make their customer as happy as possible!!!

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sugga99

Feb 4, 2016

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My experience. At Acura with Frank Ferrari was like none other. I have been an Acura owner for almost 10 yrs and never did I walk away feeling like wow what a great experience in purchasing a new car. Frank was very knowledgeable and nit a typical salesman just trying to make a sale. He walked me through the process without pressure. I did not walk in the dealership to purchase I came to get my current car serviced and walked away with a new car. Acura leadership and owners it's salesmen like Frankie that will help cause your company to grow. Thank Acura and Frankie for excellent service. Frankie you are the best.

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GinamarieZ

Feb 3, 2016

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It's been nearly 24 years since I purchased my first Acura. I am now on my 6th Acura vehicle (a shiny new RDX) and 5th lease with Acura of Westchester. Always an easy, pleasant, and painless experience. Besides the excellent quality of the vehicles, it's the team at Acura of Westchester that keeps me coming back. Nick and Jon took care of every little detail and went above and beyond with taking back by 2013 TL. I am very much looking forward to driving my RDX and my continued relationship with the team at Acura of Westchester.

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Litton

Feb 3, 2016

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My sales person was Daniel Dejesus and he was great. Last month I got Acura MDX from Acura of Westchester. It was a different experience with the dealer. I have deal with dealers in past and I couldnt find honest dealer or sales person. My plan was not to buy a MDX, I went to see I had a BMW X5 and I traded. People likes different car different model. Buying a car from dealers it is so difficult but Acura of Westchester (Daniel) made it so easy. Very honest dealer I didnt have to pay for any unnecessary stuff. Financing was easy too no extra fees. Daniel made my experience very comfortable, convenient.

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Rick

Feb 3, 2016

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The service I received was the best service I have ever received at any car dealership. I would like to thank Jonathan and Alex for treating me so well.

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RVB

Feb 2, 2016

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Fast and Easy, and satisfied with the deal. We knew what we wanted, and got it after just 10mn of talking. That simple. We'll recommend Acura of Westchester to friends

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Nikki

Feb 2, 2016

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This was my first time purchasing an Acura, everyone was very helpful and pleasant to work with, they made my experience flawless. I would definitely recommend this dealership to my family and friends. As the commercial says "we treat you like family!"

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TNT

Feb 2, 2016

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I owned a 2005 Acura TL and I loved that car so much I didn't think I was ready to let go... On 1/30/16, my 2005 my car was towed in after I was stranded in the middle of the road - driving my daughter to school for a weekend activity. When I arrive at the dealership my heart told me it was time to let go. When I met Jose, he could tell I was nervous and very apprehensive about replacing my car. I was really worried about having a new payment since my daughter is starting college this Fall. Jose, was very patient with me and my indecisiveness. In the end I decided to go for it and purchase a 2015 TLX which I know I will love as much as my loved my 2005 TL. Jose's knowledge of the different models and dealer inventory was amazing! I had a ton of questions and concerns and he addressed them all with such professionalism and patience. I was able to trade in my 2005 TL for a fair value. I will definitely recommend Jose and this dealership to anyone I know who is in the market for an Acura! In my opinion this is the BEST Acura dealer in Westchester.

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tle

Feb 2, 2016

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My experience with Acura of Westchester was nothing but excellent. I went in to get my wife a new lease and left with two!!!. Great job guys!

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cmf07006

Feb 2, 2016

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Tony and Robert, along with the rest of the team at Acura of Westchester, made my car buying experience exceptional. This is my second experience leasing a vehicle at Acura of Westchester with Tony and Robert. They are very helpful, they listened carefully to my needs and are low pressure. I am very happy that I chose to lease with Tony and Robert at Acura of Westchester!

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Edgar M

Feb 1, 2016

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Beth is great. When I first arrived, she greeted me with the outmost respect and friendliness. I came in for regular service on my vehicle, and I had an appointment with a different service consultant, but she was not in yet. So, Beth offered to help right away. There was a mistake with my account, for some reason my vehicle was showing under a different name. She did not want to delay my commute to work, so he got me a loaner and offered to fix my account and follow with me. She called me at work to let me know that my account had been fixed and to follow up on my vehicle findings. When I arrived at the service center to pick up my vehicle, again she greeted me with the outmost friendliness. All my car needed was perfectly done. My only concerned was the washing of the car, I think that the car wash was not up to an Acura. Overall, Beth did a great job. I finally found a service consultant that I know I can fully rely on with my vehicle.

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Good Driver

Feb 1, 2016

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Frank Ferraro was great in dealing with my wife & myself. We lease 2 new cars with him & the dealership. He explained everything and made us feel comfortable. It was a pleasure to work with him. Stuart & Lynn Lipton

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Konstantin

Feb 1, 2016

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Had an urgent problem with my battery on Saturday (of all days), called to schedule an appointment, was told to come right away. Beth Hicks wasted no time in setting my car for the required procedure, while being extremely professional and friendly. That's the type of service that you don't find elsewhere these days. Thanks Guys!!Keep up the good work!!!

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Stephaniem5

Feb 1, 2016

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I love Acura of Westchester. I've stayed loyal to this dealership for many reasons, especially the people working there and their customer service. They are an absolute pleasure to work with, they go above and beyond what they have to do to keep clients happy.

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Amber

Jan 31, 2016

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I have been dealing with frankie for years. This is my 3rd acura from him. Me and my family will only go to him. He really cares about putting you in whats good for you. The man is a hard worker and always goes beyond and above for his customers. As long as frankie is with acura of westchester i will continue to recommend people. -Amber

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Kpell

Jan 30, 2016

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He was very helpful and pleasant! He seemed like a genuine guy that gave me a good deal and worked fast! He worked to get my monthly payments even lower when I was still unsure!

EE

excellent experience

Jan 30, 2016

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Excellent experience with my first lease. Associates are very professional and also friendly. I came from manhattaan and frankie made us feel like we were his main foccus even tbough it seemed like every client there was there to see him. I am very happy and will only deal with frankie from this point forward

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Martina

Jan 29, 2016

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Elizabeth White is an amazing manager her customer service skills are impeccable. Customer service is the backbone of any organization I appreciate the service I received, this is why I will continue to purchase my vehicles from ACURA of Westchester, and recommend family and friends. I also like to thank Michelle Willoughby for her professionalism and inviting personality over the telephone she is truly a five star employee

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Acaicedo

Jan 29, 2016

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I had a wonderful experience and the dealership staffs those awesome job. Beth Hicks provided excellent service and I will keep on coming back. Thank you

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semperfidelis1775

Jan 29, 2016

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I am currently on my 5th vehicle from Acura of Westchester. I would never think of going anywhere else for a new car, truck or service! I am a lifetime customer becusse of the exceptional level of personal and profession service I receive every time I go there! Beth Hick is the best!

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Sabriel22

Jan 29, 2016

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I'd like to take a moment and recognize Jon Addabbo. I really wasn't looking to trade in my Tsx but once Jon started telling me about all the awesome features on the new 2016 TLX I couldn't say no! He is truly an asset to this location. I'm going to recommend all my friends to go see him! Treated me like family and that's the most important factor.

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Teayna

Jan 29, 2016

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I brought my car in unexpectedly on a Saturday morning because my car battery had died the night before. After getting a jump I was still concerned why the battery would die so soon only after having the car for a little over a year. Once I arrived at the dealership I was greeted by Juan Cordon who eagerly offered to assist me. I shared with him my concerns and questions and he thoroughly answered every question. He assured me that the car would be serviced but that it may be a bit of a wait. I appreciated his honesty. Mr Cordon also pointed out to me that my warranty was soon to expire and recommended that I extend it. I was not aware of this and thanked him for informing me. Additionally, I was curious to know what would be my payments if I got out the lease early and or traded to another car. He provided me all my answers but also had me sit down with a salesman for clarity and precise recommendations on what I should do. I was blown away at the service Mr Cordon provided me. He is exceptional!! His customer service is impeccable!! He is is extremely knowledgeable, kind and patient! I looking forward to working with him in all of my future appointments. Acura of Westchester, Juan Cordon is the real deal!!!

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jvin

Jan 29, 2016

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Beth was on-time for the earliest appointment of the day, and coordinated a drop off and pick up to anf from the nearest train station for me. I couldn't ask for an easier car service experience.

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Chester

Jan 28, 2016

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The staff was extremely helpful and met all my needs. The service was above and beyond my expectations. My car was quickly fixed and returned as promised.

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Nmpalms

Jan 26, 2016

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Matt is a great guy and will do whatever he can to get you what you're looking for. He is honest, straightforward and an all around good person. Call him today!

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Desalvo,lisa

Jan 26, 2016

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My experience at Acura was excellent. As a team they always make the customer feel great especially the gentleman I had the pleasure of working with Mr..Julien Morand. He was so professional and made me feel at ease. If I called him he made sure he got right back to me. He gave me the best advice and worked with me on finding a price that I could afford. I would also like to mention that when I went to pick up my new car the transition was easy and carefree. I will definitely recommend Acura of Westchester to my friends and family for their excellent customer service and knowledge of their cars.

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Pamwilliams130

Jan 25, 2016

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Excellent and quick service at this dealer. Dealt with Juan, who was amazing, after buying a certified pre owned car from another Acura dealer in NJ. After only driving it 4 times my power steering failed and Juan took care of us at Acura of Westchester. Even followed up to make sure we were ok! Car is running beautifully now- will only go back to this dealer to get fixes but hopefully it will be only to buy another car!

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Mroberts90

Jan 25, 2016

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After working with Alicia and Ken I can honestly say I left as one happy customer. Ken got me into a brand new 2016 Acura ILX and I am beyond happy with it. Alicia was extremely helpful with all of the paperwork and it was a pleasure working with both of them.

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CatherineN

Jan 25, 2016

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I went to Paragon Acura and Paragon Honda. I told the sales rep I want an Acura ILX, or Honda Accord either lease or finance. I want to know what the bottom line is up front and monthly. I want to drive the car, leave, and then decide.The first 2 let me look, drive, and then there was the dilly dally. I don't have time for that. Then I went to Acura of Westchester-I said the same thing-minus the accord. Walked out with a quote for a lease, and for a possible buy out of what I was then leasing. I returned test drove a used car, and decided I wanted that. For me, although it took 2 trips to decide what I wanted-it was quick and easy. The bottom line, was given what I asked for. Catherine

LM

Love my new MDX

Jan 25, 2016

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I was dealin With paragon Acura and curry Acura and a friend of mine told me to call Frankie Ferraro over at Acura of Westchester. I did and I am happy I did. He was so professional and knowledgable and met all of my expectations an needs. He followed up perfectly and beat all of the other dealers numbers. I am very happy and will never talk to anyone again when it comes to a car other than Mr Ferraro!!

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AR

Jan 25, 2016

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I was dreading car shopping, as my lease was coming to an end. Especially this time around, doing it on my own. In the past, it's always been such a stressful task. Well not this time. Brianna Tozzo was the best! She was so friendly, helpful, knowledgeable, easy to work with and the best Sales Consultant ever!! For once, it was a pleasure to car shop!! One stop shopping!!! I highly recommend Brianna for your next car shopping experience!!!!

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rrusso3116

Jan 25, 2016

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Max was great, he called as I was pulling into service area and greeted me when I walked in. i was done, paid and onmy way in less than an hour. Great experince!!!!

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jhjacob

Jan 25, 2016

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I have bought a few Acuras here through the years. The dealership is amazing and the service department is second to none. This time I bought the car with Brianna. She made buying a car a smooth and professional experience. She really is the best....great with the sale and it continues with followup

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Sammy1135

Jan 24, 2016

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I love Acura of westchester they are the Best! And never put pressure on anything to me, thank you Beth Hicks from the service dept , I had and accident and my mds needed work, I had a lot of stress ,but thanks to Beth Hicks and everyone at Acura of Westchester the stress went away,thank you Beth for always keeping posted on my truck repairs and being very sweet Acura hit a home run having you on the team, also thank you to Kenny Hicks for all is help this GM cares about his customers, been with Acura since 07 and will stay with them! :) :)

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RDXNew

Jan 22, 2016

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Great Service, Anthony Meed was patient and encouraging. He explained in details and offered all need to know information about the car of interest to me. My family members have ACURA'S and recommended Anthony Meed. He is the best. I love the car.

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67hearts

Jan 22, 2016

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Today I traded in my RDX , this is my 3rd one purchased through Acura of Westchester. C. Anthony Meed is not only my salesman each time, he is like family now. He goes above and beyond to make sure I get the best deal possible. I almost leased from an Acura dealership that I find " more convenient to drive to" from where I live.Once Acura of Westchester got wind of it , I was guided and redirected to the most spectacular lease deal ever!! Acura of Westchester is the place to go!!!

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sneakinali

Jan 22, 2016

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This is the 3rd car that we have leased through Matt. He is always available to answer any questions we have. He makes the process quick and painless. I highly recommend working with Matt for your next Acura!

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fghjk123

Jan 22, 2016

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Service fit me in the next day. Service adviser Beth Hicks understood my time constraints and worked hard to get me out on time. Thank you.

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Joe1738

Jan 22, 2016

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Bought a 2016 MDX from Jose Crespo, couldn't be any easier and straight to the point in terms of pricing. Very down to earth guy that connects with the customer beyond just business. Finance department was just a straightforward, no sneaky extra sales or pressure. Was in and out driving away.

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Buyers343

Jan 21, 2016

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Amazing experience at Acura of Westchester!! Our sales person Matt is a wonderful man. He made our experience very comfortable, convenient, quick and easy. He understood our need of buying the car as soon as possible and worked with us to get us a best deal possible. We DEFINATELY recommend to go to Acura of Westchester and see MATT!!

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HGONZALEZ622

Jan 21, 2016

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When I took my car in for service I had someone else as my advisor that never returned my calls, and was never available. Initially without knowing who my advisor was Juan had already greeted me out my car and took me to my advisor. Since my advisor was no help I decided to ask Juan for help. Juan took the time to always get back to me and answer any questions or concerns. Words can't express how helpful he was. Thanks to Juan I was able to get everything handled, and get the Service that anyone is required to get when coming to a dealer. Juan is the customer service representative that we call " Excellent Service." This is the type of employees I would have working in my office. Juan thank you so much for your service, and continue providing the service you provide.

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Deon

Jan 21, 2016

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The last time I went in for an oil change, my rep, Juan Cordon, called me over to Express service. He explained what Express service was and got me in & out quickly. However, I was hugely disappointed to learn that he was no longer my service rep. Outside of an oil change, I am left to 'feel out' the other reps and choose one that i'm comfortable with. In all honesty I prefer to deal with Juan; he knows me & he knows my car. I believe it's a mistake to take such a talented, courteous, friendly & attentive rep and limit his services as well as his contact with customers. I hope he gets reinstated as a full service rep!

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stefa1437

Jan 20, 2016

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Excellent team, from sales to service, everyone you deal with is helpful and knowledgeable. They go over and above for you. Shannon is the BEST!!!

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Lady99

Jan 20, 2016

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Many of use like to do our homework when shopping for a vehicle. Thats half the battle!!! Why? Reason being, you don't know who you should make the right deal with until you meet with a reputable person such as Jose M. Crespo. I had such a bad experience with other Dealers until I met Jose. His honesty and heart felt concern of your situation puts you at ease because he works with you. A deal is not just a Deal with Jose. He has built a warm relationship with me and has excellent customer service. Jose is down to earth and very professional!!!!!!

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Chuck999

Jan 20, 2016

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The service team has always done an excellent. This is my second Acura SUV, and they have consistently taken care of everything in a very professional manner.

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stephanie

Jan 20, 2016

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We came in for a oil change and walked out with a brand new car. We worked with Frank, who was very professional and informative and gave a awesome experience leasing a brand new car. The process was quick and painless. I would definitely recommend this dealership and when you go in you have to meet with Frank, he will take really good care of you and make sure you leave happy and with everything you want. Stephanie

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Jon

Jan 19, 2016

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Shannon Lemmon and Beth Hicks handheld me through a tricky problem with my car requiring a loaner and some body work. The work was completed in a timely manner and both Shannon and Beth were very patient with my inexperience in such matters. Well done!

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S1S1

Jan 19, 2016

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Daniel DeJesus was terrific. He made the experience easy, fun, and a pleasure. He took his time with us, showed us basics and set up of the car, spent as much time answering questions as needed and giving us information regarding service, etc.. I would highly recommend Daniel.

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khilynn

Jan 19, 2016

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I was prepared ahead of time because I was coming out of my lease to another but they were so helpful with all options available.

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QueenNeek05

Jan 19, 2016

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I just want to say Acura of Westchester is Awesome ! I can honestly say this is he best experience I've ever had purchasing a car! I'm so fortunate to have had Jon Addabbo as my sales representative ! I Thank God for him because if he did not contact me and remain consistent with securing me that he could help I would have never been this happy riding off the lot with my brand new Acura ILX... I had a tough situation with my old car and other dealerships would not help.. So I was discouraged but Jon was peristant that his dealership could help me and they went above and beyond to do just that! I also have to send a very special thanks to the GM Kenny he greeted me with a warm positive energy as soon as I walked in and he and his financial team did their best to get me a good deal in my budget!!! But Jon I can't say enough about him he was amazing, personable and he made sure I was comfortable in my decision ! He made sure I was good at every step and most importantly he was honest ! Jon gave me all of his attention during the sell and he had everything ready when I picked up my new car.. The deal was everything I had asked for no funny side business and even the car was just what I wanted ! I can't say thank you enough Acura of Wedtchester team!!! You made me a very happy customer ! Jon I will be referring everyone I know to you if you ever read this! If it was not for you I would have been unhappy in my old car probably feeling like I didn't have a shot to be In a reliable vehicle that I can depend on!!!! So I thank God for you!!! Kenny and all of his staff were very pleasant and you just can't go wrong with them ! I'll be back to get my next car with Acura of Westchester for sure because I know I will be respected as a women going in alone and being taken care of in an honest professional way!! I very happy with my purchase and blessed to have a sales rep Jon Addabbo who listened and peristantly made my dream come true!!!!

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aboogie81

Jan 19, 2016

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Great service from the moment you walk in the door to the time you work out the door. All of them are just wonderful.. I love Shannon Lemon and my sales guy Frankie...they are great...if you need a great deal go to Frankie he works wonders even with horrible credit...! :)

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Dave S

Jan 19, 2016

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I had an appointment for state inspection/oil change/tire rotation. Beth Hicks got me in and out in about an hour - I walked next door and had lunch, she called me when finished. Complete.

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Nelson Vargas

Jan 18, 2016

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Alicicia LeTrizia was by far the Most friendly helpful sales Representative ever. The General manager (Mr. Hicks) went out of he's way to make us fell relaxed in the process of returning our old lease and getting a new 2016 the was the right fit for our needs. Tnx to the hole staff and sorry if i forgot ur names.

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Ac4life

Jan 18, 2016

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Just leased my 3rd car from Acura of Westchester (particularly Brianna), and I can't wait to get #4 & 5. No gimmicks. No hassle. And respectful of my time & $. I'm going to continue to tell everyone I know to go see her/them.

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PV4800

Jan 18, 2016

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This was our second straight lease at Acura or Westchester. Matt made it super quick and easy to buy out our lease. The paperwork was a breeze and Matt made himself available at a moments notice...great sales experience! Thank you!!

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Jeaninebrady

Jan 18, 2016

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The rating I gave was based solely on the experience I received from my Sales Rep Frankie Ferraro. From start to finish Frankie took the time to listen to what my needs were and then he executed and delivered exactly what he promised. I drove all the way from Atlanta, Gerogia to Westchester because Frankie made sure that he built a rapport with me that allowed me to trust him. I have been to other dealerships and dealt with plenty sales rep but never have I had a caring and honest rep before. I will definitely be back to Acura of Westchester in 3 years no matter where I live thanks to my experience with Frankie.

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acura tsx

Jan 17, 2016

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Beth Hicks serviced my car on Sat. Jan. 9, 2016, Everything was done within one hour, and all my questions were answered. Thank you Beth.

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Ericagrippi1

Jan 17, 2016

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Shanon in service is great ! Always helpful and goes above and beyond . I have had issues with my car since day one and she has done everything in her power to help me . She's amazing

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Daniellex0

Jan 16, 2016

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I had just recently totaled my 2014 TSX on 12/28/2015 and I was in the market for a new car so I gave Acura of Westchester a call and got Matt. I explained to him what I was looking for at what prince range I was looking for an he seriously hooked me up with the 2016 ILX Premium package at an EXTREMELY AMAZING price!! This was my 1st time dealing with this dealership and honestly they are my FOREVER go to Acura dealership!! I cannot explain enough how HAPPY I am!! The level of customer service in this place is AWESOME!! Matt is seriously the GREATEST cars salesman you'll EVER come across. Very up front and HONEST!!!! Honesty is the BIGGEST thing when buying or leasing a car and I definitely got it at Acura of Westchester. After wrapping the deal up with Matt I spoke to Diane in Finance and she was super pleasant. She was very patient and extremely friendly. I can't say enough AMAZING things about this dealership!! I HIGHLY recommend them!!!

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Trish

Jan 16, 2016

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The service is great, honest and friendly. They wash your car and take care of all of your needs. Their waiting area is very welcoming with coffee and even bagels and other treats. Beth Hicks is wonderful and even gave me tea for my cold.

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Samantha Webster

Jan 16, 2016

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Julien is always on top of everything and is so knowledgable. Shannon is amazing, nice, and they both took great care of me - Thank you!

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JuanM.

Jan 14, 2016

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Thank you Acura of Westchester! It was indeed a pleasure to do business with Julien J. Morand. This was my second time working with Julien in looking for a car that suits my needs and both times I have to say that I was completely satisfied with the experience.. He took the time to explain all options available to me as well as answering any questions. Julien knows all the ins and outs of my RDX and took the time in helping me learn about my new car before and after my purchase. Together with Shannon Lemon in service they were also able to address any concerns. Excellent customer service and a very friendly environment

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holdenm

Jan 12, 2016

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This dealership is excellent. Great sales people, very professional and courteous. The service department is also great and will guide you through any work that your car might need.

RB

Relieved Buyer

Jan 10, 2016

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Brianna Tozzo has time and again gone way beyond the usual car salesperson experience and made the dealership look good. She runs a tight ship and is available from startthrough finish and even afterwards, though she is never intrusive. However, she is always on top of things. I had looked at many cars and had just about givenup. Brianna knew on my first phone call which MDX would be the right one toreplace my still going strong, tho older MDX. Although I initially balked, thinking it was just a sales strategy, and tested another auto, Brianna was correct from the start.I highly recommend Brianna to have her own dealership in the near future; she is smart, savvy and knows what's going on with her clients. And she will stay with you even afterthe sale is done if you need anything!

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kbabie06

Jan 10, 2016

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Frankie & Matt helped me a lot I came in told them my situation and they made it Happen with me leaving with a car that day. I love my car

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HappywithMDX

Jan 9, 2016

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I was very pleased with my sales experience at Acura of Larchmont. My sales associate was attentive, well informed and courteous. The entire experience was quick and seamless. I love my new Acura.

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Gabrielaic

Jan 9, 2016

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The staff was very kind and made sure that you were being taken care of. Frankie Ferraro was very open to talking through the deals and giving us the best price possible.

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Jimcas

Jan 9, 2016

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The folks at Acura of Westchester are amazing; great service and great people. We are three-time repeat customers and always leave knowing we were given fair deal with a smile. We live in NJ but make the drive each time because we trust them! Our most recent visit was with Frankie Ferraro and he was phenomenal. Typical for my husband and I, we arrived late (on a Sunday no less) and he was very pleasant and accommodating all while he stayed well beyond business hours with us to be sure we were happy. We were there to get a car for our daughter and he was extremely helpful in finding the right car for her and our budget. He, along with the entire family at Acura of Westchester are gems. If you're in the market for an Acura you can rest assured you will find it here! Ask for Frankie if you can -- he has great taste in music too -- but if not with him, rest assured you will be taken care of.

AE

Acura experence

Jan 9, 2016

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My experience was excellent (A+)I visited Acura of Westchester for service on my MDX and was very please with the professionalism.Just know that I was very satisfied.

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dwrightbauer

Jan 9, 2016

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Recently leased a 2016 RDX. I have been dealing with Acura of Westchester for 20 years - have always received great service both in sales and service. My latest sales experience with Brianna Tozzo was by far the best experience I have ever had at Acura of Westchester. She went above and beyond to ensure we had a seamless and easy experience. Brianna even called us while on vacation to make sure our insurance was in place in order to pick up our new RDX on the date we decided on. Her attention to detail, customer service and her "can do" attitude was impressive. I not only left with a car but also happy to have met Brianna!

KC

Kimberly Cruz

Jan 8, 2016

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A friend told me that if I go to this dealership, I have to speak to Matt and that's exactly what I did. Great experience overall. Matt is very knowledgable and made me feel very comfortable with my purchase. He kept in contact with me every step of the way until the day I was able to pick up the car. I purchased an Acura TL and I love it. I would definitely recommend this place to others.

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Sadtruth

Jan 8, 2016

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Have bought and maintain cars, SUVs at this dealer. Over the past few years, the service mechanics have done terrible work. This has required many trips back, decided to sell them. The sales people upstairs will promise anything and most are clueless when asking technical questions , like pairing your car to your phone. Finally down to one car and they will soak you for everything.Buy a BMW , even the old ones are better and the derive Dept are reliable.

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TheMartins

Jan 8, 2016

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I went to Acura of Westchester not knowing what to expect. I thought this would be the same experience as other dealerships where you end up leaving a little confused and not completely satisfied with the deal you just made. However, as soon as my husband and I walked in, Jose Crespo, greeted us and made us feel comfortable right away. He worked with us to get us into the car we wanted at a price we felt great about when we left. My 2016 RDX is awesome! This was a stress free experience and I recommend Jose to anyone looking for an honest, hassle free experience.

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jlopez91

Jan 8, 2016

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i went in to trade in my car for a SUV and i was fully satisfied with Jose's help, he took the time to do some research in helping me out get the best deals possible and i am real happy with my brand new RDX. Jose made me and my family feel welcomed since the moment we entered the facility. excellent spanish employee and i recommend him 100...

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TheDude!

Jan 8, 2016

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Jose is a top notch professional. From day one he's helped in every way possible. This is now the third car my family has worked with him on and it won't be our last. He's got a great supporting cast and knows how to leverage them when needed. He treats his clients' as he himself expects to be treated... pure class!

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Alieto

Jan 7, 2016

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This dealerahip was not only super professional and very informative but they got things done very fast and efficiently! I had a great experience all around and am very happy I did business with them.

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mikegross35

Jan 6, 2016

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Frankie was knowledgable and very pleasant and made the whole experience easy and wonderful! He set up my bluetooth, my stereo presets, my memory seats, he made sure we had NO questions when we left. Nicely done, Frankie!

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lesliefm

Jan 5, 2016

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I was amazed at how smoothly and quickly our transaction went. Frankie met with me on a Tuesday afternoon and I drove my new Acura 2016 RDX away on Wednesday morning. He is extremely experienced, honest and friendly. I felt I got a very good deal since it was the end of the year sale and my lease happened to be expiring. I have been an Acura customer for 25 years. Obviously, I like working with the dealership and I have no complaints.

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nd1996

Jan 4, 2016

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Acura of Westchester did a great job start to finish. Vincent Paciariello was my sales contact. He was straightforward, responsive and professional the entire time. It was a refreshing car buying experience.

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kmorgan0826

Jan 4, 2016

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Beth was very pleasant and informative. Would love for her to assist me in the future. I would defiantly recommend this dealership to everyone I know.

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rachaelann77

Jan 3, 2016

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Working with Frankie has always been an amazing experience. He is real, down to earth and honest! A real stand up person! He was able to get us into exactly what we needed! I've been a costumer of this dealership for nearly 15 years and I intend on always coming back! Thanks Frankie!

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Gab1209

Jan 3, 2016

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Very friendly and clean environment. Service was quick and efficient. Beth was very nice to deal with. She made sure my car was serviced right away. Car is running great again!

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Orange60

Jan 3, 2016

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Frankie quickly got us exactly what we wanted. No hassles. Just easy. He was very efficient and extremely friendly. Really an all around great experience. Great job! ????

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Muzik22

Jan 1, 2016

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I worked with Daniel DeJesus and he made the experience an absolute pleasure. I had leased an Acura from another dealership in Westchester and I received better service and a better price from Acura of Westchester. Will definitely be a repeat customer

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SteveMDX

Jan 1, 2016

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Five time Acura purchaser and I must say I appreciate how Frank Ferraro met our needs in buying a new 2016 MDX. He has truly made up for a past bad experience from someone who is no longer there. Although he took the brunt of my disgruntledness, he truly made my wife and I extremely happy. He closed on my deal in one day and stayed late on New Years Eve and made sure we started the new year in our new car.

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Dan13

Jan 1, 2016

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Beth was very attentive and helpful during a time that the dealership appeared to be very busy. I thought I was going to have to go somewhere else for service and Beth worked to get me help within 2hrs. She was very helpful during a very busy time both for me and the dealership.

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elaine2016Mdx!!

Dec 31, 2015

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I visited Curry Acura and was given a quote that I was not happy with. Therefore, I tried again and visited Acura of Westchester I sat with Frank Ferraro. Although I had a not so good feeling from past experience I must truly say Frank is amazing. He not only lowered my monthly payment he also lowered my down payment and had me in a new 2016 MDX the very next day! I must say he was determined to meet my expectations and delivered. Glad to be back as part of the Westchester Family!!! I highly recommend Frank Ferraro as a Sales Rep. He truly redeemed Acura of Westchester in my book!

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Depot

Dec 31, 2015

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I highly recommend Acura of Westchester. From sales to customer service to the vehicle service department, I have always been treated pleasantly and respectfully. I recently had my car serviced, Elizabeth White, my service representative, made sure my concerns were addressed. The part needing repair was ordered and Elizabeth was sure to schedule me for the replacement as soon as possible.I sincerely appreciate the concern and effort that goes into fixing my vehicle properly. Elizabeth was courteous and extremely efficient while handling my repair, she obviously takes pride in making sure the job is done right!

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NewToAcura2015

Dec 31, 2015

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During all phone communications for many weeks before landing at the dealership, sales was quoting figures that were significantly different (for exact same specs) from what we were told once we visited the dealership. At the dealership, multiple people in sales were running back and forth, didn't seem to have done their homework right and went back on their words on pricing agreed on phone stating that there were some internal miscommunication (we were prepared to sign the papers if all was per phone conversations with them). It was a frustrating experience to interact with this dealership - wasted our significant time and effort in our buying process (glad we bought it elsewhere finally....).

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KOA

Dec 30, 2015

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Thanks Shannon, you turned my frown upside down. The customer service I received from you was magnificent. THANKS FOR TREATING Me Like A Human being, AND THANKS FOR caring.

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tuchristian

Dec 30, 2015

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I went to renew my lease and Frank Ferraro always goes above and beyond to make sure that it was as smooth as possible. He got me the best deal possible and made sure I drove off in a new car. I will be going back to Frankie once my lease is up and would definitely recommend him to all my family and friends.

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Matt M

Dec 30, 2015

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I would like to thank my sales person Jonathan Zung for the best car sales experience I have had in many years. He was extremely informative and helpful in finding the right car at the right price and finance option that worked for our family. The experience was a positive one, as we were treated as people, not just customers. I would definitely contact him for any future vehicles our family might buy or lease in the future, and would easily recommend him to family and friends.

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Archina, Jessica

Dec 29, 2015

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Acura of Westchester was so accommodating and made my first time leasing a car 100% headache free and a pleasurable experience. Frank was very friendly and knowledgable and really took the time to help me pick out the perfect car. I was able to drive off with my car in the same day! I will most certainly be back and would recommend Acura of Westchester to all my friends and family.

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katangel

Dec 29, 2015

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Got a new car today and the staff went above and beyond. The service is impeccable. They are quick, efficient and polite. I've dealt with them before and had an amazing experience as well. I am not going anywhere else. Absolute pleasure.

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jbr

Dec 29, 2015

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Elizabeth White in service makes the visit a wonderful and relaxing experience. The service department always is courteous and professional. The service and sales of Acura of Westchester and the quality of the car is the reason i have been a customer for over 20 years.

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MDX Fan

Dec 28, 2015

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The dealer is very easy to deal with. Transparent and no games. I just leased my third MDX from the dealer. Both the sales and service department are professional.

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elcache22

Dec 28, 2015

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Great customer service. Frank placed in the right vehicle without a doubt. Great experience as a first time car buyer. Will be back for sure after my lease is up. Already recommended family and friends to stop by.

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Frascone

Dec 26, 2015

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I was greeted by Jon Addabbo at the dealership and quickly found out why this particular Acura dealer does such tremendous volume....by having staff members that are highly in tune with the products that are offered and are considerate in regards to the consumer's needs. The experience from front to back was very well organized and efficient. Alex at the finance department recognized our scenario right away and gave us very transparent guidance through the process of acquiring our certified Acura TSX.The car was for my son Niko and he is responsible for the payment as I co-signed for the transaction. After fully delivering the car today, 12/25/2015, I would refer Mr. Addabbo all customers who are interested in an Acura. He was always at ease with us during the entire scenario and made my son Niko very comfortable with being aware of all the components of the financing and also gave a terrific delivery demonstration with hime also. This dealership should be used as a model for how all car dealers should treat their customers. Fantastic experience.

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yourwendita

Dec 26, 2015

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The service I received was impeccable.. I have purchased vehicles from Ford, Jeep, Mitsubishi and Dodge in the past and it was always an issue and lets not even talk about the wait time.. But from the moment I walked into the doors of Acura of Westchester, Jonathan Zung greeted me and the rest was a breeze. I told him exactly what I wanted was a great deal, awesome vehicle and no wait time.. And bam that's what he delivered. Loved his sense of humor.. all I had to do was sign and drive didn't have to deal with no type of issues whatsoever . Pleasure doing business with..

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Markb

Dec 26, 2015

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The service was great. Julien J. Morand really worked with me so that my problems could be resolved. thanks Julien. The service was excellent. Mark B.

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lauren123

Dec 23, 2015

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This is my 4th car that I have bought with Frankie Ferraro. He's very helpful and knowledgeable. Always presents the best options based on my families needs.

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Cath

Dec 23, 2015

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I got my first car from Acura of Westchester, Nick & Vincent were very helpful, courteous, patient and made sure I got everything I needed. Great service, very friendly!

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Kam

Dec 23, 2015

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I used to go to paragon Acura service my car I have bad Experince now I came to see how Westchester Acura .I love the costumer service westchester Acura .thaks Beth hicks who taking care of me..10 STAR

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Steve M

Dec 23, 2015

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I dealt with Vincent with entire transaction handled via email and texts flawlessly. Very smooth delivery after travelling 100 miles from CT. I would recommend this dealership and Vincent to out-of-state customers knowing what they want in a vehicle.

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Will301

Dec 22, 2015

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I had came to Acura of Westchester with the intention of looking at an Acura TL SH-AWD and the moment I walked in I was greeted by Jose and Matt. They were really courteous and professional and answered all my questions. Jose and Matt made my purchase really easy and they were willing to go out of their way to add most of my requests when my car was ready to be picked up. They would take the time to show me the features of my car and Jose, Matt and Diane made sure that I was in and out with my paperwork so I could start to enjoy driving my car. The service department did a wonderful job as well and made sure I was taken care of with the 182 point inspection. I would recommend someone to purchase their car here and to see Jose and Matt. They make you feel at home and once you buy a vehicle from them, you would consider them as family from their exceptional and outstanding service Jose and Matt provided. Keep up the good work Jose, Matt and the entire staff !!! You guys are the best !!!

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acura

Dec 22, 2015

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I don't usually like to take my cars to dealer for service, but I am glad I took it to Acura of Westerchester. I worked with Shannon, and she really took care of me. Had to come back several times to get the car inspecpected due to emission problems, but she made the entire experience very smooth. Thank you again!!!

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debbie1234

Dec 21, 2015

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This is my 2nd time leasing a car from Matt Belov. I have found him to be very reliable, professional and very courteous. Acura has very friendly atmosphere. The sale staff are wonderful. I would recommend a family member or friend.

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Columbia90

Dec 21, 2015

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One of the the reason why Acura of Westchester is such a successful enterprise no doubt is because Ken its General Manager knows that one of the most important factors in running a successful business is to surround yourself with good people. From my experience - that is precisely what it seems he has done.Case and point - Beth Hicks from the service department. I recently had to bring my car in for a service. I needed a loaner car and generally and understandably they like for the customer to give them a week's advance notice so that they make sure that a loaner car of the customer's choosing is available. Unfortunately, due to unforeseen circumstances I was unable to give them the advance notice that they normally request. But rather then be met with a series of obstacles or excuses on how they could not comply with my request, Beth Hicks from the service department was super gracious, pleasant and worked with me, not against me, to try and accommodate my needs.She was about to say when my car was ready to be picked up that if I was happy with her service could I spread the word. I did not let her finish her sentence because that kind of pleasant and efficient service is precisely what a customer looks for and is why I have been a loyal customer of Kens and the Acura of Westchester dealership for several years. So Beth let me take this opportunity to thank you and wish you a very Merry Christmas.Mario Biaggi

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Maja917

Dec 21, 2015

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I was so impressed with the customer service provided by Frankie Ferraro. The second I stepped in to this dealership I knew I had made an excellent choice. I was treated with such kindness, professionalism and courtesy. I've been through many dealerships and never did I leave the business without being disappointed. Whether from the agent or business office. In this particular experience everything was handled by Mr. Ferraro. He is truly well verse in this field. He knew what I wanted and was able to handle it with utmost professionalism. I highly recommend this dealership and of course to go through Mr. Ferraro.

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Chrisdangelo59

Dec 21, 2015

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I was treated like any customer should be treated from the from the moment I called until I drove off in a new car one week later. Everyone at the dealership was courteous, attentive, professional, responsive, and more. I worked with several of the agents, Daniel, Nick, Julien, and Dimitri, and each provided great service and support. This speaks volumes about the GM, Ken Hicks, and what a first class operation he runs. Every detail is taken care of. This is my 3rd car from this dealer, and the reason I return is the great car coupled with the excellent customer service provided by Kenny and his team. First class all the way.

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lisa

Dec 21, 2015

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From the time I walked in the door to the time I picked up my car, The service was excellent. I am impressed and will come back for any more of my car needs.

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Bigvi

Dec 20, 2015

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I had a good experience I will come back to the dealer again thank you for everything. I will recommend this dealer to friends and family members.

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JD914

Dec 19, 2015

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Beth Hicks ensures a great experience for all her clients-I was at Acura of Larchmont today and the place was busy.Beth took care of every customer with very prompt and courteous service.

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Don C

Dec 19, 2015

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Acura of Westchester is hands down the best Acura dealer in the tri-state area. Frank and Jose in the sales department are dedicated to providing you with an excellent car buying experience. And when it comes to service, Max is the man who gets it done. I've bought 3 cars from them and if you are looking for a used or new Acura there is no reason to go to any other dealer than Acura of Westchester.

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amenni

Dec 19, 2015

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Juan Cordon is an awesome service advisor. He was polite, very informative and just really took the time to make the experience not as bad as I thought it would be. He greeted me at my car and was there throughout the entire process. His smile, attentiveness and professionalism really provided the type of service that has made me stay with Acura of Westchester for the past 10 years and makes me want to stay with them for another 20. Keep up the good work Juan and the entire Acura team and have a very Happy Holidays!!Lauren

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Coleman

Dec 19, 2015

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WELL FIRST OF ALL I MUST GIVE A BIG THANK YOU TO JOSE, FRANK, AND MATT THAT MADE IT HAPPENED FOR ME AND MY HUSBAND. WE PURCHASE OUR FIRST TSX FROM ACURA OF WESTCHESTER AND WE ENJOYED IT VERY MUCH. RECENTLY MY HUSBAND HAD HIS EYE ON GETTING THE RLX SO WE CAME INTO THE SALES DEPARTMENT TO TAKE A LOOK AT THE RLX. UPON ARRIVAL WE FEEL IN LOVE WITH THE CAR IMMEDIATELY. SO WE SAT DOWN WITH JOSE, AND FRANK AND WOW!!!! THESE GUY'S REALLY MADE IT HAPPENED FOR US AND IM SOOOO HAPPY NOW WE ARE ENJOYING OUR NEW CAR. THANKS AGAIN GUYS FOR ALL YOUR HELP AND DEDICATION!!!!! I WOULD HIGHLY RECOMMEND ANYONE LOOKING TO BUY A NICE LUXURY VEHICLE ACURA OF WESTCHESTER IS WERE TO GO.

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Doco821

Dec 19, 2015

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From my initial contact through delivery of my new MDX, my experience was excellent. My sales rep, Matt Belov, was attentive, knowledgable and very thorough throughout the process. He spent considerable time in explaining my options and was incredibly patient in allowing me to make my decisions without pressure. He made my experience pleasant and positive. Matt, and all the personnel I dealt with were extremely cordial and professional. I will certainly recommend Matt and the dealership to friends and colleagues.

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AC1211

Dec 19, 2015

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The overall experience at Acura of Wedtchester was awesome! Alicia truly made this process so easy for me and was a delight to work with!

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deka718

Dec 18, 2015

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The customer service at this dealership is top notch. I normally dread waiting for an oil change. Therefore, I often get a loaner and return at a later time. However, Shannon and Beth made my guest and feel so comfortable. They offered us beverages and ensured that the vehicle would be ready within the hour. When the time was approaching the next hour, Beth came in to let us know it will only be a few more minutes. She checked on us periodically between as well. I will not worry if I am unable to get a loaner anymore. I know I will be in great hands while I wait!

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steve

Dec 18, 2015

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My Daughter lives in Portland Maine and drives an Acura RDX that we purchased at Westchester Acura. Her car had major wire engine damage due to an animal getting in the engine. The Honda Dealership in Portland that was working on the car said they could not get the part to repair it until January 22nd. I called Elizabeth and she found the part and the car will e repaired next week.She was extremely helpful and will make Christmas much more enjoyable!

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Kathy Petrino

Dec 17, 2015

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We worked with Frankie Ferraro purchasing our daughter an MDX. Mr .Ferrari was extremely professional and well knowledged about the vehicle we bought. He helped us in numerous ways above and beyond and ordinary dealership assistance. He was very accomadting to our needs . We would highly recommend Mr. Ferraro to anyone seeking purchasing an accura! Our experience was fantastic! In fact the whole accura team in larrchmnt was very helpful !

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Mom's 2016 Acura RDX

Dec 17, 2015

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Both Frank & Alicia were extremely helpful & service oriented. They answered all of my many questions in a prompt manner. I recommend both of them highly.

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Jose arias

Dec 17, 2015

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I recently got a 2016 Acura MDX from Acura of Westchester, and I'm amazed by the way the sales representative Jose Crespo treated me and my spouse. He was very courteous and professional, and more important to us he took the Time to find out our needs, and explain the whole process. He made the transaction really smooth. Definately going back to mr Jose Crespo on Acura of Westchester for our second car. And for our Spanish speaking community looking for a great service, this is the place to go.

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ClintValdez

Dec 17, 2015

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Anthony was amazing the process was seamless from start to finish. I will highly recommend someone to Acura Of Westchester. The level of service is absolutely exceptional.

MC

Merry Christmas to me!!!!

Dec 17, 2015

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I came in to purchase a vehicle, it was a great experience and they went above and beyond to help me and made this whole experience delightful and that doesn't happen too often these days. Acura of Westchester is rated #1 in my book, especially Frankie Ferraro and Matt Belov. I would like to give Kudos to a great dealership and the people who work here.

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Babyant4

Dec 17, 2015

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I came in for a new SUV. Frank Ferraro helped me! He was amazing the process was seamless from start to finish and I love love my new MDX! I would recommend Frank and Acura of Westchester to anyone looking for a new luxury car!

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JackieF

Dec 17, 2015

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I must say, I have been coming to Acura for the last 6 years and the level of service is absolutely EXCEPTIONAL every time! I just got into my third Acura and Matt and Danny truly outdid themselves with the level of service I received. Matt was very attentive and responsive to all my questions and demands. I will continue doing business with them. Thank you Danny and Matt for helping me enter 2016 in style ;-)

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Jcontreras1245

Dec 17, 2015

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As i approach to the services department for a regular oil change and tire rotation, i was call to the express line by Mr. Colon. He was very friendly, and quickly explain the procedure of what they were going to do in my car. It was my first time being served my Mr. colon and he was Very Professional and dedicated staff . 10/10 Great Services and staff

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daclassic13

Dec 16, 2015

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My first impression of Acura Westchester was a clean and uncluttered GEM. The buying process was effortless and everyone was on the same page. Aubrey, Alex, & Diane were apart of this sales process and they were clear, concise and quick. Alicia LeTizia, my sales representative, was pleasant and well informed about the 2014 Acura TSX I financed. She listened and was very easy to talk to. Ive talked to many sales reps in my lifetime and she didnt make me feel like shark bait. There wasnt a lot of sauce, meaning she didnt try to talk me to death or butter me up with crap, which I hate. I left the car dealership with the car of my choice two days later feeling like I wouldnt have wanted to do this deal with anyone else but her! I am very pleased and will spread the good word to friends and family.

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JL531

Dec 16, 2015

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Excellent service .. Very nice explain what was wrong with my car .. Explain the procedure of what they were going to do to fix my car... I definitely recommend to go there if anything wrong with your car

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gmarty10

Dec 14, 2015

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Acura of Westchester is a certified dealership it committed to the highest of quality of service I truly appreciate doing my business with Robert Ellard truly down to earth guides you in the direction you need to be. Thank you Robert Ellard & WeStcHesTeR Team.

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rf

Dec 14, 2015

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Frank Ferraro was incredibly professional, efficient and trustworthy. He provided great advice and impeccable attention to detail. This is the second car I have leased through Acura and Frank's support was stellar both times. Great dealership under the leadership of Kenny Hicks who is just fantastic!

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Ericky

Dec 14, 2015

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Frankie Ferraro was my salesperson and Ken Hicks is the General Manager. Both took great care of me and delivered a 2016 Acura RDX exactly as promised. This is my 3rd Acura from them, two MDX's and now an RDX and ALL experiences were smooth and easy. Thus is the place to go for an Acura!

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daniela2126

Dec 14, 2015

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Recently I was looking to trade in my car early and lease a new RDX. Upon entering the showroom, I was thankfully introduced to Matt Belov. Matt made my new lease possible! He worked hard to get everything exactly how I wanted and made the whole process so easy. He was so sweet and professional and I will recommend him to everyone who I send to Acura.

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mariano123

Dec 14, 2015

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Beth Hicks and others were very attentive. Truly professional.. Everyone was friendly and willing to help me and make me feel comfortable during my staying.

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akbradley

Dec 13, 2015

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Matt was courteous salesperson. He was prompt with his responses, responding to questions in a very timely manner. He was dedicated to ensuring we were satisfied with our experience.

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Kpapelham

Dec 13, 2015

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Kenny Hicks runs a great dealership and I highly recommend working with Frankie Ferraro and Jon Addabbo. I came in with a Truecar quote and the team worked hard to match the deal.

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Larchmont44

Dec 12, 2015

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Leased new 2016. Test drive of course fully equipped model. Went with base model not knowing it excludes parking sensor. Really. Backing up a $50k car and doesn't beep if too close in NYC area where parallel parking is a daily event - my 2010 Cherokee with cloth (no bells / whistles) lets my wife know. This simple feature was not explained as "excluded"She is not happy with this lease. And of course now my fault for next 3 years not asking yet assuming a luxury vehicle would have that standard. Also "finance" initial quote math was wrong (called to correct)

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clamattina

Dec 11, 2015

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This was my second time leasing with Matt. I was in a bind after an accident that left my previous car totaled. I called him in total panic mode after the insurance adjuster got through freaking me out about all that comes with a nasty accident. Of course, Matt had me covered. He was calm and reassuring. He stayed in touch with me and 10 days after my accident I am in my beautiful, brand new 2016 ILX. I could not have asked for a smoother, more stress-free transition. His concern for my well-being and for my satisfaction was highly apparent. Additionally, he has the patience of a saint and is professional and courteous. He is an absolute dream to work with!

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Ajkblack16

Dec 11, 2015

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I have purchased my second MDX from Acura of Westchester. Our salesman Frank Ferraro was great to work with. He was helpful and knowledgeable about the cars and helped us get a great deal on our car. I would definitely recommend Frank and Acura of Westchester to my family and friends!!

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Nikki88t

Dec 11, 2015

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Frankie Ferraro is the best !!!!!! The very best. This is our third car from Acura of Westchester and we would never go anywhere else to purchase a car. Their staff welcomes you, from the moment you walk in and they treat you like family. We had a great experience and we are very happy. My husband can't stop talking about Acura of Westchester to his friends. They are amazing. We are so happy to be their customers and we wouldn't go anywhere else. Great job Frankie !!! Keep up the good work.

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billt

Dec 11, 2015

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I HAVE OWNED ACURA'S FOR MANY YEARS, I WAS NOT SATISFIED WITH MY PREVIOUS DEALERSHIP AND WAS REFERRED TO ACURA OF WESTCHESTER, (FRANK FERRARO) FRANK WAS GREAT 10PLUS.HE REALLY EXPLAINED ALL THE VEHICLES AVAIABLE TO US.HE WENT OUT OF HIS WAY TO FIND THE BEST FIT FOR US AND WAS VERY HELPFUL.WE WENT HOME WITH OUR TLX ADVANCE THE VERY SAME DAY.EVERYBODY AT THE DEALERSHIP WERE NICE AND HELPFUL.I HIGHLY RECOMMEND FRANK FERRARO AND ACURA OF WESTCHESTERTHANKS FOR MAKING OUR CAR PURCHASE A VERY PLEASANT EXPERIENCE

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Penelope

Dec 11, 2015

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I leased an Acura TLX a month ago, was so satisfied with the car and the wonderful people working at the dealership I went back for lease number two!!! I had the pleasure of working with Jon Addabbo, my sales representative and Kenny Hicks, the manager for my second visit as well. Jon gave me lots of information on my new MDX including a test drive and review of the car before I drove off. He helped me make the best decision as far as the package I picked. Hes always very kind and knowledgeable. He makes your car experience easy and comfortable. Kenny Hicks gave me a great trade in deal on an older car. He was beyond fair on my trade in price. He also took time to speak with me and assist in my decision between an RDX or an MDX. He also made sure we were comfortable and taken care of from the time we walked in to the time we walked out. I highly recommend this dealership and will be seeing these guys for a long time. I truly trust these guys and this is definitely not the case at all dealerships. I have had some traumatizing experiences! As far as the car.......words cannot explain. Go get yourselves an ACURA at ACURA OF WESTCHESTER!!!

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LovemyTLX

Dec 9, 2015

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The service was outstanding the moment we entered the dealership until the moment we pulled our new TLX out of the lot. Our Sales Associate Julian was professional and extremely knowledgeable.

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Ac-rite

Dec 9, 2015

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I brought my car in for two issues one was a powertrain warranty on my ZDX and the other was a recall on my TL. Shannon Lemon was great to work with very knowledgeable and accommodating. Both cars were complete in a timely manner. This is service department was excellent.

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Joey1106

Dec 8, 2015

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I brought my 2015 TLX into Acura of Westchester today, for an inspection, oil change and to have air put in my tires. Beth Hicks was my service advisor who made sure everything I needed was taken care of in a timely manner and at a great price. I'll be sure to come to my dealer for any maintenance my car might need in the future. Thanks Acura of Westchester!

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mdxnewroccity

Dec 8, 2015

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Beth Hicks was wonderful to work with when I brought my car in to get serviced as part of a safety recall notice. She was polite and worked very diligently to get me in and out of the dealership quickly.

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dancingqueen

Dec 7, 2015

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All I can say is I feel like family at Acura of Westchester! I love my car and it's the best car I've ever owned but the best part about it is the service I receive. I bought my Acura from the dealership 4 years ago and although I've owned many cars, this is the best service experience I've ever had. Every person there is dedicated to your satisfaction. Let's face it, servicing a car is usually not the most pleasant experience, but at Acura, they do everything possible to make it not only easy, but something that puts a smile on your face. I've had a few service advisers and they were all great, but Shannon takes the top prize. She must have tons of customers, but I felt like her top priority and she really went the extra mile for me. I can't say enough to thank her for looking out for my best interests. I feel really good being in such great hands!

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Amdx12

Dec 5, 2015

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Beth Hicks has truly been very kind to us this afternoon. She let us come in a day earlier than our scheduled appointment since we were in the area. Right from when we entered until we left, her cheerful personality made our A1 service a super smooth experience. We're deff coming back.

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JJS215

Dec 5, 2015

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We came in on a busy weekend to look at a certified pre-owned RDX. All of the staff members we talked to were really friendly, welcomed us in and assured us we would be taken care of as we looked around the lot. It was our first time at this dealership and we're so happy we purchased from here! We worked with Jon and he helped us find exactly what we were looking for. Jon was friendly, professional, knowledgeable and made sure we were happy with our purchase. The car buying experience was made much easier working with Jon! From the time we were looking at the car to when we picked it up, he answered all of our questions and took care of everything. It was a one of the best experiences we have ever had purchasing a vehicle and we will definitely return to see Jon at Acura of Westchester to purchase our next! We're so happy with our purchase and left the dealership with big smiles!

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tiberitn

Dec 4, 2015

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This is the 4th Acura we have purchased from this dealership. I trust them to advise me in the right direction. Robert Allard was personable yet professional. He understood our needs and did not push any sale that was not right for us. I actually had fun buying this car! I would definitely recommend him to our friends! Dmitry helped us with the setup of our new vehicle. He is very knowledgeable. I was very confident that he showed me everything we needed to know to properly operate this vehicle. Both salesmen were very patient with any questions we asked. Lastly...The service department is also tops...No hassle when my car needs servicing...which by the way is very RARE! Oil changes...

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ernwilli

Dec 3, 2015

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Everyone at the dealer ship is so personable and helpful. My husband and I went to the dealership to inquire about a future lease and Frankie Ferraro gave us a deal we couldn't walk away from. The entire transaction was handled so quickly and no headaches.

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M_Tw31ve

Dec 3, 2015

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4 cars from Acura Westchester and counting! The sales process is always easy; Ken Hicks' team is top notch and Rob Ellard is the man you want for an easy, high value deal... first desk on the right when you walk in. Service team is excellent too. Both Chris Colucci is my assigned rep and always takes great care of me and our cars, but he was off on my last visit and Beth Hicks picked up right where he would have and did a great job getting the car in and out on a warranty repair in less than a day. I'm writing after my most recent service visit, but really am commending Acura Westchester on their entire body of work. From top to bottom, they run their business the way you wish every car dealer did. Recommend them highly!

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VB

Dec 1, 2015

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I brought my MDX in for servicing and Beth Hicks walked me through the entire process. The place was very busy and she made sure to check in with me with updates on the car and got me out of there as quickly as possible. She was very friendly and professional. Highly recommend her and this dealership!

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llem16

Dec 1, 2015

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My experience with Acura of Westchester was outstanding!! Robert Ellard and Kenny Hicks were both professional and wonderful to work with while we negotiated the best/fair price on my new car. From my initial test drive, to the day I picked up my new 2016 RDX, my entire experience was smooth and seamless. No pressure, No games.. No Surprises. I will surely be purchasing many more Acura's from them in the future. I highly recommend anyone looking to lease or purchase a new Acura to speak with Robert or Kenny. Fantastic dealership all around.

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mandyz

Dec 1, 2015

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I just leased an Acura RDX with Jonathan Zung. He was very easy to talk to and the whole process went extremely smoothly. He was professional and knew his stuff. I would definitely recommend Acura of Westchester, as well as Jonathan!

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Big Jim

Nov 30, 2015

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The staff and Ron my salesman was excellent. He made me a very good price for my 2012 RDX.And got me a very good deal on my 2016 RDX lease.

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gwfogre

Nov 30, 2015

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I just got my brand new 2016 MDX from here. Jonathan Zung made everything so unbelievable smooth it was a delight! From setting the features and price, to pickup, it happened all so quickly and seamlessly. I love my new car!! If you are in the market for an Acura this is the dealership to see.

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RobinS

Nov 30, 2015

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Frankie Ferraro and Jon Addabbo were more than efficient and provided excellent service. They answered all my questions and made it very easy for me.

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Adina

Nov 30, 2015

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I appreciate the compassion they give me for every service. No work is done without my approval. The amount listed to pay was correct. I would recommend Acura of Westchester.

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Lisa2015

Nov 28, 2015

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I had an appointment for service today at Acura of Westchester. From the moment I entered the place everyone was friendly and professional. I needed an oil change and NYS inspection. Beth Hicks, my service consultant on this visit was really friendly and professional, made me feel comfortable from the moment I walked up to the counter to speak to her. I didn't want to wait long, so I declined the offer for the complimentary car wash. To my surprise my car was serviced and washed in a timely manner. Once of the nicest experiences I've had in the service center.

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edfu

Nov 25, 2015

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Arrived with no appointment for service. Busy as they were, Beth Hicks got my acura tsx in for oil change and thorough inspection. Technicians were A-1 and Ms. Hicks was very pleasant & professional. She gets a GOLD STAR in my book.

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gdacura

Nov 25, 2015

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I have leased 3 MDX's from this dealership over the past decade. They are always helpful and interested in helping me keep the car in tip top shape without going overboard. Beth was especially helpful today in helping to resolve a battery issue so it did not derail our holiday travel plans. Thank you Acura of Westchester.

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SandiCY

Nov 24, 2015

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Excellent car buying experience!! All of the staff at Acura of Westchester are super friendly. Its a no pressure Dealership & I LOVE that. Alicia Letizia was my sales person & she was just wonderful. On our test drive Alicia was very knowledgeable and was able to answer every question that I had. She was very friendly and patient even with all of my questions. Alicia was a pleasure to work with; I would recommend her to everyone. Thank you! My Family & I LOVE our New car.

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katiem427

Nov 23, 2015

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Amazing car buying experience!! I worked with Vincent Paciariello along with Danny Giannotti and they made the experience fast, easy and hands down the best car buying experience I've ever had! As soon as I walked in I received immediate service and was greeted with a water or coffee! After showing me the inventory and letting me test drive, Vincent was able to get me into the car I wanted at an affordable price! He was a pleasure to work with, not only was he extremely helpful he was friendly and easy to work with. I absolutely recommend him to everyone!!!! I will definitely be back =)

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Rootglen

Nov 22, 2015

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Westchester Accura is a very smoothly run dealership, they are upfront and help you through the process. Jon Addabbo was very nice and handled our lease which involved buying us out of our current car early. Definitely recommend Jon and Westchester Accura.

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Ravi4147

Nov 21, 2015

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One of the best dealership I ever went too, the salesperson Jon was of great help to me finding a deal that picks my pocket and was very patient with me. Thank you,Ravi

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Rob1958

Nov 21, 2015

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I have never experienced such great service ,at any other dealerships. They were friendly helpful and easy to work with . The best thing is they never waste your time.

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Queen

Nov 20, 2015

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Everyone we encountered at the dealership was warm. The person who stood out was Beth Hicks. Friendly yet professional, she was warm and forthcoming about our 1999 Acura lol. I would recommend any of my friends to your dealership. Special shoutout to Beth Hicks. Thank so very much.

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thankful

Nov 20, 2015

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Dealership is one of the best I've been to..everyone is very friendly and Beth really addressed my concerns. .will definitely return and recommend. Grace

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NR

Nov 19, 2015

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Acura of Westchester provides reliable service and a staff that tells you what to expect and how long it will take so that there are no surprises or disappointments. Although I had only scheduled an annual inspection, I mentioned a couple of other concerns when I arrived for my appointment. Beth Hicks was very professional and made sure that all of my concerns were addressed. Perhaps most importantly, she kept me informed of the status of my car and the progress of my various service requests.After Acura moved out of NYC, I went to a couple of non-Acura dealers for service in NYC because of the convenience but I ended up having frustrating experiences and ultimately spent more time than I do now driving up to Acura in Larchmont where I can trust that I will be treated fairly and honestly.

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Rocky

Nov 19, 2015

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Juan was very thorough and professional. I was checked in promptly. He reviewed in detail all my services. The time he estimated for my car to be completed was accurate. I was in and out in less than an hour including a car wash.

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DG

Nov 19, 2015

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The staff at this dealership was extremely helpful .Jon Addabbo made the car buying process smooth and easy. He was knowledgeable, friendly, patient and professional. He walked me through the entire process and really took the time to explain the safety features of the car I purchased.

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jgk1212

Nov 19, 2015

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Acura was a very welcoming environment and the customer service was excellent. Nicky was very helpful and knowledgeable in assisting me with my search for a new car. Overall a great experience and I would absolutely recommend them for your next car!

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Lukasz

Nov 19, 2015

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This was my first purchase from Acura of Westchester. I'm very happy with my new Acura RDX. I had a great experience. Frank Ferraro made everything very easy and simple. He is very knowledgeable. I would recommend Acura of Westchester to everyone.

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wag1922

Nov 19, 2015

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Ms. White and her team provided excellent customer service when I went to the dealership for a scheduled maintenance appointment I would definitely recommend this dealership for purchasing/servicing a car

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Gwen

Nov 19, 2015

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Frankie is just simply amazing. This would be my second purchase at Acura.of Westchester and both times have gone above and beyond to ensure my experience was stress free and enjoyable. John and the team stayed after closing to ensure my delivery went smooth. I just can't say enough about this dealership and team. They have gained a customer for life!

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Charles Coleman

Nov 19, 2015

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When I called to set up an inspection appointment, I said I would be in a hurry and would need the car in a half hour. The receptionist said she would note this. When I arrived, the service rep, Beth, immediately arranged for service. Twenty minutes later, she said it was finished. She asked if I'd like to wait 10 more minutes for a car wash. In the meantime, she had the paperwork ready. Beth and her co-workers did everything they could to provide good, friendly and fast service. Shannon and Beth are why we not only service our Acura at Larchmont Acura, but also our Honda.

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je4004

Nov 19, 2015

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We have purchased multiple cars from Acura of Westchester. They are always friendly and fair and go above and beyond. There is no pressure and the staff works together well as a team. I would highly recommend this dealership.

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BlackAcura

Nov 18, 2015

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Le t me start off Westchester dealership has a great inventory of vehicles. My wife and I purchased our MDX from there and made us feel at home. Also, my wife had to bring the car back for a new radio system install so they gave her a loaner when everything was done she could not be happier! The service was impeccable at the dealership. So, I needed an oil change for my Acura as well. I thought I would have a difficult time getting an appointment on the day of but instead got an appointment for the express line and on top of that got a complimentary car wash. Max Block from service dept. helped me out a great deal! I could not express enough my gratitude towards him! He was very thorough and explained what was done to my car and what would need to be done for the next visit. I would like to give him my highest honors for his exceptional service! Thank you Westchester Acura!

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NYTiGeR102

Nov 18, 2015

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Chris Colucci is always a pleasure to deal with when I bring my car in for service. I started coming to Acura of Westchester in May 2015 after being misinformed and overcharged by my local Acura service center multiple times. Even though I have to drive 45 minutes each way to come to Acura of Westchester, I happily do it because Chris offers genuine advice, inspects the parts for actual wear before recommending replacement / servicing, and most importantly ... he treats his clients with mutual respect. I have already been here 5 times and I look forward to a long and positive relationship with Chris and Acura of Westchester.

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SSAcura

Nov 18, 2015

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I took My Acura MDX for services, couldn't be happier with the result, they treat you like family, and go beyond line to solve the problem, and make sure that you are satisfy with the service. Always polite and willing find the only the best, but the most affordable solution. thanks for the service

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tl1963

Nov 18, 2015

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I just bought my third car from this dealership. Each time the experience has been great. Jonathan made the entire process easy and painless. He is very straightforward and fair in price negotiations. His tour of the car when I picked it up last night was very thorough. The entire sales process was a pleasant experience and I would definitely recommend this dealership. Additionally, I get all of my service done on my other two Acuras at this dealer and the service department is great. Tom Maxfield, my service coordinator, is highly professional and easy to work with.

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Liz2015

Nov 17, 2015

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Today was the best experience I had with Larchmont. First of all Kenny Hicks best ever.....no more words are needed to be said. But. .meeting Ms . Shannon Lemon she made me feel very welcomed. She really is a people person. Shannon is caring. She is what Acura of Westchester needs. Great staff....and because of her I'll be back. Great job! ! Shannon. ..

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ricci

Nov 16, 2015

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Jon was not one of those sales who just wanted to sell you a car. He was highly professional and helpful. We were also impressed by the efforts he made to understand our specific needs and to educate us in the process. We are very lucky to have Jon helped us to get our first car and we know he will always be there to help us whenever we need him. We would certainly recommend him.

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Jenfer430

Nov 16, 2015

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Just bought a car from Acura of Westchester, it was by far the best car buying experience I ever had. I worked with Brianna and she was outstanding from start to finish. Everyone at the dealership was friendly and welcoming. The whole atmosphere at Acura of Westchester was phenomenal, not your typical experience at a car dealer. I would definitely buy another car from here and have recommended it to friends and family already.

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Jmarchese919

Nov 16, 2015

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Very patient salesman and miracle worker ! I would recommend him to anyone . Defiantly would work with him again and tell others. Had a great experience with him

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This was a miracle

Nov 16, 2015

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When no one else could make it happen Frankie Ferraro and the Acura of Westchester got me a car and allowed me to be able to re build my credit!! I would recommend them to anyone and everyone I am eternally great full!! I went to Curry Acura and Paragon and they both told me it was impossible. I was told by a friend that Frankie makes Miricles happen so. Called him and not only did he get me approved I drove home the same day!!

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Vlad2580

Nov 16, 2015

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It was a good experience, having Jon as a sales rep really helped the process, he was communicative and provided great customer service. My family and I very happy with our new car.

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Newchoc

Nov 14, 2015

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As soon as I walked into the dealership I felt confident that my needs were going to be met. The sales staff new the complete ins and outs of the Acura line. My salesman Frank Ferraro (aka-Grizz) knows his craft. He was straight forward and I felt his sincere desire to get me a great deal... And he did! It was such a great experience!!!

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Rermedic

Nov 14, 2015

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On Friday November 13,2015 I visited Acura and met with Brianna. My future son-in-law has had such a great experience at the dealership with Brianna that I made an appointment with her to trade in my car . she is very knowledgeable of the product line and makes you a well informed consumer.

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Ann

Nov 13, 2015

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Mr. Jonathan Zung has made it easier and quite comfortable for you to ale a decision in leasing a vehicle and to understand the terms and conditions. Mr. Zung is a very pleasant and knowledgable person in his field and accura should be happy to have such a valuable person in your company... Keep up a fantabulous job Mr. Zung

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dessy706

Nov 12, 2015

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My experience here was great. Help mdd sure i understood my service. He was quick with helping me that loaner car. He made sure my pick up time was convenient with my schedule.

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kayb23

Nov 11, 2015

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I wanted to take a moment to give Julien Morand and Dmitry an excellent review! As a woman, I always had the stereotypical fears of being taken advantage of at a car dealership, and Julien really blew that away. I am so pleased with my new Acura ILX, but more importantly, I feel so great about the buying experience I had. Julien took me through everything about the car, all the features and ins and outs and did not rush me for one second. Julien patiently fielded all of my questions and concerns and applauded me for the research I had done up front (thanks!)Julien facililtated a smooth buying experience from when we first were introduced, until delivery. I can't speak highly enough about Julien and the whole team at Acura of Westchester!

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frankb

Nov 11, 2015

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We have been going to this dealership for several years and have purchased every Acura we have owned from them. They are quick to respond and provide great follow up and customer service. Brianna had us in and out of there in no time, Alex made the finance portion painless and Jon gave a thorough overview of the features of the vehicle. As always, Kenny was fantastic and happy to work with us.We will definitely be back for our next Acura. Thanks again,Frank and Enza

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tlxlove

Nov 11, 2015

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We had a great experience purchasing our new TLX from Julian. He was straight forward and very clear when we met with him and made our buying process an enjoyable one.

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vdjoshi

Nov 11, 2015

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Excellent experience working with Matt and Jose at this dealership. Both are very professional, courteous and patient. Will highly recommend if you are visiting this dealer. Helped us to pick car and overall transaction was smooth and quick.

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rtoledo08

Nov 10, 2015

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Jon was very professional, patient, and courteous. Great experience, great price, I cannot complain at all. Thank you so much Jon, and Acura of Westchester for making my first time buy experience a great one. Ask for Jon if you looking for a car.

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BLKMDX

Nov 10, 2015

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BEST ACURA DEALER! IF YOU WANT ACURA GO TO THIS DEALER AND ASK FOR JOSE YOU WILL SAVE GOOD AND THEY WILL GIVE YOU OFFER THAT CANNOT TURNED DOWN??????plz don't waste your time to go to CURRY ACURA they will surely DISAPPOINT YOU!!!

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Kcolasacco

Nov 10, 2015

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I just purchased a 2016 Acura from Frankie Ferraro from Acura of Westchester and I must say I was blown away from my experience!! Frankie was knowledgeable of the product and answered all of my questions with ease. He met all of my expectations while explaining all the features and benifits of the car to meet my concerns. I will recomend him and Acura of Westchester to anyome i know who needs a car!! Hes the bomb diggity! Best salesman ive come across thru my search!

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anniesez48

Nov 9, 2015

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Robert Ellard my salesman and Kenny Hicks Manager are the best team going, both were professional and courteous throughout the whole process of my purchase and helped me to decide what was best for me. I commend them and will definitely recommend them to all my friends. Thank you guys, good job!9

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AutoExpert

Nov 9, 2015

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Dmitry was a magnificent salesman. Any questions I had were answered. He got the color I wanted the very next day. Best car buying experience ever! I would recommend everyone to go to Acura of Westchester.

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yoey

Nov 9, 2015

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everyone I dealt with was customer friendly, not pushy and helped me decide what was best for my needs for the present and the future.

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bronxking11

Nov 8, 2015

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Great guy, i went there a few weeks ago and there was an issue with the rental i had. Chris jumped right on top of things and got me the assistance i needed and wanted. I don't mind going again since my last two service advisors left i was sure how my third one would be but he is right on the money when it comes to service. Very happy and i will continue coming back to this dealer for future appointments.

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rrusso3116

Nov 8, 2015

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Needed a new batteryJuan took care of me. Had a loaner waiting for me, so my plans were not interrupted. Picked my car the following morning

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Rebecca and Hector

Nov 8, 2015

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Ron was recommended to me by my landlord and long time friend. I work for State Farm, as an agent, the experience was the best! Thank you Ron for all your hard work to make me happy with the 2016 Acura MDX Tech Package!

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tishp87

Nov 8, 2015

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I had the pleasure of working with Juan Cordon when I went to get my car serviced and he was very knowledgeable and helpful. I would recommend him to anyone looking for overall good quality customer service.

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Deeboy

Nov 7, 2015

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First of all my experience with Acura of Westchester is an experience I will never forget. My sales person was a young man, Daniel Dejesus who went over and beyond to make me feel comfortable in purchasing a new used certified SUV. His patience, personality, and most of all his honesty will definitely assure him as one of the top sales person of the month for time to come. The sales manager Daniel Giannotti was honest and upfront in making the deal come true and that is why I drove over 100 miles one way to purchase a car from Acura of Westchester. I would recommend anyone anytime if they are interested in dealing with honest and trustworthy sales people. Do your research but make sure you include AoW your first and last stop in purchasing an Acura

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1magic

Nov 7, 2015

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Ms. White has come to know me by name and always assures that I get excellent service. I could not ask for better. I would never use another Acura serice department as long as she works here.

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Acuraman

Nov 5, 2015

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I was looking to buy a 2016 Acura TLX. There are several Acura dealers within 20 miles of my house. I spoke with several of them and received price information. Despite asking for 2016 pricing they all sent 2015 information. I then went into Westchester Acura on Saturday. The salesman, explained that Acura was giving large rebates so as to clear the lots of the remaining 2015. He said that there was no difference between the 2016 and 2015 and that the rebated would end on Monday. He said that he would give me a deal on a 2015 but I did not have much time. I left and did more research on the things he said and found that he was completely honest with me. I called him Monday and he was able to get everything done before the close of business. He did not try to sell me accessories, though he made some suggestions and I accepted several.All in all it was a pleasant experience

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GJJ053074

Nov 5, 2015

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I just leased on 10/26/2015 my 3rd Acura MDX (2011,2013,2016) from Acura Of Westchester. The ironic thing is I live in Commck NY, which is a little over an hour away on a good day. I pass maybe 5 other Acura dealerships along the way, but the reason I keep going back is the for the best sales rep and her name is Brianna Tozzo. This dealership is lucky to have such professional with the understanding and the knowledge on how to treat your client, which so many sales rep lack. Brianna works with me every time and gets me the best price that makes it such and easy transaction. I'm so happy to keep giving Brianna and Acura Of Westchester my business. Thank you so much.

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nelsonp37

Nov 5, 2015

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Great expierebce customer service was ecxellent explained everything in simple laymen terns made me feel confident comfortable with my purchase will be bk and wololl ne recommending family and friends

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MDXDriver5

Nov 5, 2015

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I was unsure about leasing my first car but everyone I dealt with at the dealership answered all of my questions and put me at ease. Jon Addabbo was incredibly professional, helpful, and a pleasure to work with. Everyone went above and beyond to make my experience quick and a great one. This is the only dealership I will go back to again.

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Arty91

Nov 5, 2015

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Matt belov helped me get my first brand new car within a matter of days... He made it very easy in helping me pick what I needed and was highly professional in doing so. He helped guide me through the process which landed me in my new acura ilx. If anyone wants an acura I recomend acura of larchmont and look for Mat belov, hes the guy to see. I highly recomend Mat, hes highly professional and very efficient, he strives in getting the costumer what they deserve and need.

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Acura TL

Nov 4, 2015

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I recommend this dealer, to anyone interested in buying a car. If you're even considering buying a car this is the dealer you should visit. I guarantee you won't be disappointed. Ask for Jose crespo I am sure he can find you the car you are looking for.

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Susan Tropea

Nov 4, 2015

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I purchased a 2016 ILX from Acura of Westchester in October. Everyone i dealt with went out of their way to make my experience memorable. Kenny the General Manager negotiated the best deal for me and got me approved. Nicholas assisted me initially and he was so personable. Nicholas was so patient and guided me through the different lease options. I never felt the high pressured sales that I felt at other dealerships and I was treated with respect. Brianna was extremely professional and promptly answered any questions I had. She took so much time to guide me through all of the the special features at delivery. The level of personal service I received far exceeded my expectations. The Acura ILX selected was perfect for me and was loaded with everything I wanted.

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Corinasophia17

Nov 4, 2015

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Jose Crepo was an amazing person to deal with, from the second we pulled in from the second we left. He was helpful, nice,fast, man of his word. He was so helpful and worked with us, and went above and beyond for us, I couldn't have asked for anyone better then him, I am so happy and blessed because he really made it all happen. He comes highly recommended in my book and I wouldn't go to any other dealer besides him. Thank you guys so much!

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Fran

Nov 4, 2015

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was a breezeMatt Belov and Al;ex Crespo in sales were great as was the manager Frankie Ferrarofair, knowledgeavlke and quick --the way I like itDidn't experience any " gamesmanship"

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P. Collins

Nov 3, 2015

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Jose was of great help from beginning to end! He showed he was knowledgeable about the interested vehicle, as he answered all my questions without hesitation. Jose honored the online price, which saved me some money. He remained in touch with me until I picked up the car, and he still calls me to make sure everything is going well with my car. If you're looking for a good car and an even better customer service experience, I recommend you come see Jose Crespo.

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ajblack16

Nov 2, 2015

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We are already MDX owners and we were in the dealership for service and we decided to come to the showroom and look at newer MDX models. We started talking to Frankie Ferraro and he helped us upgrade us to a newer MDX.

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LRamos

Nov 2, 2015

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This is my second purchase at this dealership with Jose Crespo. My recent purchase was a 2006 RSX. When I emailed Jose he contacted me immediately knowing that it was for my daughter (he remembered from a conversation had months earlier). He did everything possible to get me the best price possible and made sure that the motor was in perfect condition. From service dept to cashier all are always courteous efficient and accommodating. My daughter hasn't seen the car yet because its a surprise for her 18th bday in 2 weeks but I know she is going to be ecstatic!

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Torres G

Oct 30, 2015

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Matt was a great help when arrived at the dealer. He was able to assist me with every single question I had. This is my second Acura vehicle and every time I deal with them, it has been great! Everyone at this dealer is very friendly .I definitely recommend them to family & friends. My wife is extremely happy with our new car.

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Rachiie

Oct 30, 2015

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I had a great experience at this dealership. Everyone there was very curtious especially Matt. He made the process very easy and fast. We were very pleased with the service we received.

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Mikeybabyyyyyyyuyy

Oct 30, 2015

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Matt from Acura of Westchester was able accommodate me with the lease of my brand new 2015 TLX tech. Being a recent college graduate, price was a major factor in my decision. Matt Belov & Kenny Hicks were able to devote a significant amount of time to my account. We were able to work out the logistics and I haven't looked back since. Matt was very easy to work with. He was kind, friendly, and very reasonable. The car rides extremely smooth. The service I received was phenomenal. I will definitely be back when my lease is up

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mich123

Oct 30, 2015

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I leased my first Acura in 2013 from Curry Acura and although their service the first time around was good, looking to lease again I had a terrible experience and decided to look elsewhere. I called Acura of Westchester and was connected with Matt. From the beginning he was informative, professional and personable. You could tell off the bat he knows his stuff and fights to get you the best deal possible. Everything was seamless and it was an easy choice to lease my new car from Acura of Westchester rather than Curry all because of the customer service I received from Matt.

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KAM1106

Oct 29, 2015

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I went to Acura of westchester to hear my options about turning in my lease early. Fortunately, I was put in touch with Brianna who was more than helpful. From the start, she made me feel so comfortable, like I had known her for years. I had a complex situation (which most would have sent me on my way) but Brianna jumped through hoops to help me out. This is now my third Acura and moving forward I won't work with anyone else but her. She's caring, kind, and good hearted. You'll be lucky to have her help you.

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jzanzano123

Oct 29, 2015

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Frankie is the best. I went to another Acura dealership and I had trouble getting my car. They took long and it was nothing near the costumer service that Frankie gave me. He was fast and efficient. I will definitely go back to him for my next car. He helped me when my insurance gave me a problem and he made sure that everything worked out to the way that I liked. I was able to walk away with my car the day that I went in. He is amazing and I highly, highly recommend Frankie. Jamie Zanzano

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amandaacura

Oct 28, 2015

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Daniel DeJesus was extremely helpful when I bought my Acura MDX. He was patient while we test drove the car. Furthermore, he gave informative and accurate information about my vehicle which made it easier to make my decision. I highly recommend his services to others.

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Ada6

Oct 28, 2015

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Franky was very helpful and efficient. It was nice that he provides his cell phone number to communicate with him if he was not at his desk.

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SDavis

Oct 27, 2015

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as soon as I walked in I had nothing but help they went out there way to help me out I really appreciate all the help even the owner got involved.. For my first car I was not eaten alive like shark bate.. if you need a good car come here and ask for Frankie! They have patiences and give you options that fit your needs and lifestyle best experiences hands down!!!

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Perez,josefina394

Oct 25, 2015

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Matt and Jose were of great help! They answered all my questions got everything ready for me they helped me find the best car. very satisfied with my experience!

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FSantiago

Oct 24, 2015

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Service was great. Max Block was excellent he was very knowledgable and helpful took his time to explain the services that I needed for my ZDX.

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edhcpa

Oct 24, 2015

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Very nice, easy to deal with, reasonable pricing. good service, and good communications with both the sales department and the service department. They gave a good trade-in value as well. I love my new Acura RDX AWD !!!

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Ajchaljub

Oct 23, 2015

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Great!! A totally professional, straightforward, pleasant car-buying experience. Which is something you can't say every day. Daniel DeJesus was totally professional from the beginning to closing. Overall experience was OUTSTANDING!!

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Anthony.circelli222

Oct 23, 2015

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They make sure that the process is quick and easy but the tutorial of how to use the mechanics and electronics of the car is explained professionally and they don't miss a step.

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Ma belle

Oct 22, 2015

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Acura MDX 2016 is an experience in a class of its own. The agents that helped me were amazing, it's wasn't like convincing me to make a purchase but were able to explain details that helped me made an informed decision. I've driven other makes but driving an Acura MDX 2016 was an experience in a class of its own!

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LaurenJohnson

Oct 22, 2015

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Before doing business with Acura of Westchester I HATED the car buying experience. This is my second Acura with not only this dealership but with Brianna. Brianna is knowledgeable, friendly, and courteous. She doesn't waste my time and she listens to my needs and makes a recommendation based on what my needs are. She knows what she's doing and I highly recommend her to anyone! I think I was in and out of the dealership in 45 minutes when I was getting my new RDX which was almost unheard of. Brianna has made me a customer for life!

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bunzjunior

Oct 21, 2015

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My experience was excellent as always. Rep was attentive and helpful. They were able to service my vehicle fast and get it back to me clean while I waited. I asked if It would be ready by a certain time and they were able to get me on my way.

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dana713

Oct 21, 2015

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This is the easiest process I have ever had buying a car. I was able to test drive the car, fill out all the paperwork and take the car home within a matter of hours. Dmitry sold me my car and was very professional and informative through out the entire process. I also got to work with Kenny, the dealership manager, and he was wonderful with us as well. I am so happy with my car and I will definitely come back to this dealership to buy my next Acura.

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Orville

Oct 19, 2015

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Chris is an outstanding individual who finds reasonable solutions to difficult and sometimes challenging situations. He has a customer first mentality which is the reason I will continue to support him and Acura of Westchester. Thank you Chris.

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J.A.

Oct 19, 2015

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My husband and I purchased two cars through Acura of Westchester, and can't say enough great things about the team there, most especially a big thanks to Jon and Danny in sales and also to Danny the Sales Manager (who simply is amazing). We felt like we were making the right purchasing decision not from your typical "salesmen", but from good friends 'steering' us in the right direction. (clearly the pun is intended). Before purchasing our new cars, we also worked with Juan on the service team in the back, and the team there was A++. Took care of us right away, with good pricing and great service. We'll be shopping with Acura of Westchester in the future and you should too.

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Steve 51

Oct 16, 2015

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Frankie Ferraro in Sales was excellent. He was very helpful and informative. I would definitely tell my family and friends of the greAt experience I had with the purchase of my new Acura. Hope to be a long time customer.

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erikadances

Oct 16, 2015

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I have purchased 5 cars from Acura of Westchester and whether Grizz or Brianna they all lie. I purchased one from Griz and it wasn't supposed to have auto start, so I paid for it. I then thought about it and said I didn't want it and I was told how they already installed it, but would give it to me for free. Until I was told that it was installed when the car was brand new. I purchased two new cars way back and had the same experience. One sales person put me in a "special" program and Kenny the General Manager told me that I only got this because of my loyalty (it was the second new car in like 3 years). To make a long story short, my friend got the same exact MDX from Curry Acura for about $3 more or less per month. I love Acura of Westchester's service. This is where they are great. So, I put up with their outright lying and returned. I went to Grizz and he told me the best he could do was give me 8k on a car that was worth 12k on a trade. How do I know? He let me walk out. I came back and went to the guy who sits on the right of the door about 2 months later. I got 12k. Oh, the new car...Kenny blew a whole carton of smoke up my and told me I was getting all upgrades at "my cost". Funny, the running boards, navigation and whatever else I got were all inflated at least $300 each over their "cost". How do I know? Well, they have these sites that tell you what the dealer pays! I won't even get into my latest "liar, liar pants on fire" moment- put it this way, my "certified" pre-owned car may have been certified, but I did not get the brand new equipment they promised. The tires, battery and spare were supposed to be brand new, but I didn't check and they were not new.

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Lisapanz26

Oct 15, 2015

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Grizz was amazing throughout the entire process. He gave the best deal and I couldn't be happier with my car! We went in to buy one car and we left with three for my sister and mom. Couldn't ask for better service! I would recommend Grizz to everyone!

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Jose and marquis Barcacel

Oct 15, 2015

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He knows how to make you feel happy and satisfied with services and parts you purchase. Also finds the best options to what you have in mind

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basey

Oct 15, 2015

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i would recommend this service center because of their excellent workmanship. their punctuality their professional. i am so please with the outcome of the rate on their price overall i am please with chris colucci.

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Melpanz

Oct 14, 2015

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He was amazing from start to finish with helping me. I would recommend everyone to go and see him!! I went in to buy a car with my sister and we ended up getting 3!! Team grizz all the way

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V Ivette Dineen

Oct 13, 2015

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I would like to complement my sales person Ms Alkicia Letizia she is really an asset to the sales department. She was very knowledgeable about the product and very helpful and patient.

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Acura2012

Oct 12, 2015

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Shannon lemon is the most amazing help I have ever had she was very great and nice and I recommend her to anyone! Thank you for being so great

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Emily Rose

Oct 12, 2015

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So I currently drive a 2016 Acura ILX. I love my car so much. It is my first brand new car and it is worth every penny. The lovely sales person that helped me was named Alicia! She was great. Explained everything every step of the way considering how nervous I was it being my new car. She sat with me long to explain all the details of what the car had to offer. I trusted her information and was glad I had such a helpful person for my new beauty! Highly recommend Acura of Westchester and the sales woman Alicia!

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randyluis85

Oct 9, 2015

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I had the pleasure to work with Jose as he was very helpful in the process of my purchase of a certified 2012 Acura TL. He's a great salesman and I would recommend Acura of Westchester.

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xsimplysteven

Oct 9, 2015

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Never a let down when I go here whether for sales or service they always take great care of me. This will be the second car I bought from Frankie and again I'm totally satisfied. He keeps it real, knows his business, and knows his customers. He knew exactly what I would want and asked me where I wanted my monthly payments to be. Frankie always makes it happen. You're a fool if you go anywhere else for an Acura.

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Samdisla11

Oct 9, 2015

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My recent visit to Acura of Westchester was very productive and successful. I had a pleasure to work with Jose M Crespo.on my acura MDX..they are best. I would recommend this dealership to anyone who is looking to purchase Acura. Thank you !!!

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MDX

Oct 7, 2015

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My recent visit to Acura of Westchester was very productive and successful. I had a pleasure to work with Jose and Frank on my Acura MDX lease exchange program. I would recommend this dealership to anyone who is looking to purchase Acura. Thank you !!!

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Eileenh

Oct 7, 2015

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I highly recommend this dealership. From the initial call to the final signature, I received great service, professionalism, & warmth. Thank You! Kenny, Brianna, Jonathan, & Audrey

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Jeffkap

Oct 6, 2015

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I have been coming to Acura of Westchester for about 5 years and always found service to be top notch. However, ever since I was connected to Alvin, the service experience has been off the charts terrific . He is creative, knowledgeable, responsive and excels at managing expectations. Alvin provides a thorough and detailed explanation of what is to be done to the car and maintains communication throughout the process. he is friendly and personable and removes the anxiety inherent in the auto service experience

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denchris

Oct 6, 2015

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I feel I was provided a fair deal on my new car lease. Jose worked with me to come up with an acceptable offer. He was very responsive to all my questions and concerns, plus he is a very affable person which made the experience that much more pleasant.Thanks again Jose - we really like our new 2016 RDX.

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Mr655rodriguez

Oct 6, 2015

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Frankie is so efficient and professional. I am a physician and need to know that I am doing business with an honest and caring professional. I can confidently say that about Mr. Ferraro. I will be sending over my colleagues.

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Chris

Oct 5, 2015

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Buying a car used to be like going to the dentist! Then I went to Acura of Westchester!! Frank Ferraro and Acura of Westchester make buying/leasing a car easy and stress free. They don't pressure you and get you the best deal and car that fits your needs. This is the second car I purchased with Frank and will definitely be back again for my next one. I'd recommend him to anyone looking for a car.

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Garcia820

Oct 5, 2015

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My experience was quick and very helpful. Mr. Ferraro worked diligently. I am happy with my purchase. This is my second purchase with Acura. Thank you.

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Jules1974

Oct 5, 2015

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Although I feel Acura's pretty much sell themselves, Julien made sure I purchased the right vehicle for me. He was honest and answered all of my questions. He was very patient and knowledgeable,took his time in explaining the difference between the RDX and the MDX which ultimately solidified my decision to purchase my third MDX. Danny and Audrey were great, very friendly and helpful. Thank you Julien, I love my new MDX. I would recommend Acura of Westchester and return.

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Eileen C

Oct 3, 2015

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I recently purchased a used 2014 Acura Ilx with tech package and it was the easiest and most comfortable car buying experience i ever had. I worked with an excellent salesman named Jonathan Zung. He was extremely professional and very friendly and knowledgeable. He made the process so easy and explained every detail about my car. I am very glad i went to this dealership and worked with Jonathan.

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KrisKampf

Oct 3, 2015

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I recently purchased a 2015 Acura TLX V6 All Wheel Drive Tech Package from Brianna Tozzo and I must say that it was the easiest, most seamless car buying experience. Brianna is very knowledgable, friendly, and helpful. She was able to answer all of my questions and showed me how to use all the features of my new vehicle. I would highly recommend if you're in the market for a new or pre-owned Acura to go speak to Brianna at Acura of Westchester.Kris K.

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LNA6180

Oct 1, 2015

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Kenny and Brianna were great to work with when when expressed interest in a new MDX. The car was in stock and in 3days of calling, we were driving away in our new car. Brianna stayed late to accommodate our schedule and showed us all the new features of the car (I have lots to learn)! We look forward to enjoying the car for years to come!

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Dan C.

Oct 1, 2015

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I recently purchased a Certified pre owned Acura TL. My sales person Brianna Tozzo was exceptional. Very knowledgable, friendly, and helpful. Due to my schedule, I had to pick up the car late in the evening. Brianna made sure she left me in good hands. Jonathan Zung made the pick up of my vehicle a breeze . He showed me how to use many of the features my car is equipped with. Alex in finance had me in and out in no time. Thank you to Danny Giannotti for starting the sales process. Great teamwork !!!Dan C.

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Jacky

Oct 1, 2015

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I'm recently purchased a new car from Acura of Westchester, I reconmend Jose crespo , he speaks spanish and was very friendly and patient with my decide about wich car will be perfect for me :) was very helpful and knowledgeable about the process and the car I was looking for. It was an easy a simple process, I would happily recommend Jose crespo !!

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docanti

Sep 30, 2015

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This is my second car from Frankie Ferraro at Acura of westchester. He is efficient, no nonsense and amazing. And most of all he is a good guy with a good deal for you. My wife & I pondered the deal for a long time but he worked with us with not an ounce of frustration and finally got us into the car we wanted. I will recommend him highly.

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call_lean

Sep 30, 2015

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This is the third car I've gotten working with Frankie Ferraro at Acura of Westchester. The first one I bought and the last two I've leased. Every experience has been fantastic. He is very responsive to your needs and proactively thinks through the best way to meet your needs. I was able to work through this last deal with a simple phone call! He will give you as much or as little guidance as you want and understands how to differentiate Acura of Westchester from the other dealerships. While Acura of Westchester isn't the most convenient to where I live - I am willing to go out of my way to be able to work with Frankie!

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joshualwnds

Sep 30, 2015

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Frank Ferraro, Jon Addabbo stayed with me until the deal was done, they made sure I got the car I wanted. I would go back for my next car.

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Joe Nyce

Sep 30, 2015

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I was told that my Honda Pilot was being sought after by dealerships because of its equity. So I decided to look into what my options were from different dealerships. Well, let's say I never made it past the 1st dealership I went to. My wife has always wanted an Acura and I had heard about this great salesman Frank Ferraro. I set up the appointment to discuss my options. Having 9 months left on my lease and already over my mileage Frank went to work on my deal. My intentions were to just get some numbers at this time. Frank was extremely knowledgeable about his product, confident that he could get me in a new truck for the price I needed. Boy did he deliver!! Let's just say 3 hours later I was on my way home to surprise my wife with a new MDX!!!! This was by far the best car dealership experience I ever had!! Not once did I feel like I was being sold a bag of goods by a sleepy car salesman!! I found a new home at Acura of Westchester and won't buy another car without Frank Ferraro!!! Thank You

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3boys

Sep 30, 2015

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Excellent trade-in , purchase by Brianna - whole transaction was 45 minutes to buy the car and 45 minutes to trade-in and pick-up the car. 5th car at westchester - Thomas in service is excellent as well

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Booming_

Sep 30, 2015

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I have been going to Acura of Westchester for a few years now and I won't go to any other Acura dealer because of their people and their customer service. Alvin my service rep is great, he goes above and beyond every time to make sure every thing is smooth. Everyone who works there are also very friendly and helpful. I couldn't ask for anything better. I am very satisfied with the service. Keep it up!

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Review

Sep 28, 2015

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I recently purchased a new car from Acura of Westchester, I was greeted by Kenny Hicks and he introduced me to Jon Addabbo. Jon was very helpful and knowledgeable about the process and the car I was looking for. It was an easy a simple process, I would happily recommend Jon for anyone looking for an Acura.Respectfully,Fred Leone

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asantiago83

Sep 27, 2015

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This was my third deal with Acura of Westchester and like always, I was very pleased. At my recent visit, I wanted a second Acura for my household but it had to be a luxury car with a sporty feel and at least have a V6 and WD....all this with a certain monthly payment. The sales rep that made this happen was Jonathan Zung. I dealt with Jonathan on numerous occasions and he still seems to impress me every time I do business with him. I called him up on a Saturday and gave him all the details that I wanted and within hours he returned my call with a brand new TLX V6 WD with the Advance Package at a deal that was within my requirements. The pick up date was than scheduled for the following Thursday. But throughout the days, Jonathan kept me updated with the process of the car and even send me a picture once the car was ready for pick up to keep me excited. On pick up day, I met with Jonathan on the scheduled time and the entire paperwork process went really smooth. Jonathan took his time to review all the features of the car with me and made sure that all of my questions and concerns were addressed. Kudos to the entire dealership to always make their customer experience a good one. But a very big thank you to Jonathan for his patients, great service and communications skills and for being such a great advisor and sales rep. I would buy with Jonathan again and will definitely recommend his services to friends and family.

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Kuba08

Sep 26, 2015

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Came in for regular maintenance of my vehicle. Alvin was great, kept me updated on the status, and very helpful. Excellent customer service and facility.

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Michael

Sep 26, 2015

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Quick service appointment today, had been offered a loaner car but Alvin asked if I would prefer to wait and they would be done in about 45 min. Opted for this and was out in about 30 minutes with evrything taken care of, a freshly washed car, free bagel and coffee, and a bill lower than expected. Overall great service, thanks Alvin.

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Lessep

Sep 26, 2015

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Ronnie was super helpful in getting us the car we needed at the right price--No pressure! Everything was ready when we got there and we were in and out super fast! Thanks for the great service!

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vennyva1

Sep 25, 2015

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Jon addabbo was very patient and freindly, ive purchased many cars before but ive never had an experience like in acura of westchester. They are willing to work with you which you dont see in many dealersships. jon made every effort possible to give me and my wife a great experience, would go back to him if i purchased another car.

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angela rosado

Sep 24, 2015

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i had a great experience at Acura- Frankie ferraro was amazing and made everything go very smooth .. extremely happy and would recommend him to family /friends

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omi03

Sep 22, 2015

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When my cars need a service is always a pleasure to bring them into service, Alvin De Leon is wonderful he is so nice. No complaints, everything is perfect. I really recomended Alvin De Leon. He speaks spanish so this is a plus.

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jrodri5091

Sep 22, 2015

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I had a great a Acura of Westchester. Julien Morand and Dmitry Novikov were very professional....This is my first car purchase through this dealership. I highly recommend them to everyone. They are extremely professional, knowledgeable and hard working.

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lnunez55

Sep 21, 2015

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I went to different car dealers before stopping at Acura of Westchester. From the time i walked in, to the time i left with my car, everyone was extremely helpful.

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SusanMorrone

Sep 20, 2015

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I never bought a car so fast in my life. Literally I was in and out in under 45 minutes. Went back later on that day and my car was all ready. That's my kind of dealership. Amazing customer service. Worked with Frankie Ferraro....I will be back to him for sure!

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Tara

Sep 18, 2015

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This is my second car purchase through this dealership. I highly recommend them to everyone. They are extremely professional, knowledgable and hard working. I worked with Danny both times and he never disappointed, he is very patient, knows the product and always there to follow up down the road. I also worked with Brianna on my second purchase as well. She was amazing. She made me very comfortable and at home. She explained everything to me regarding options and made the process very fun. She has a great personality and her and Danny are a great asset to this dealership! They are both highly recommended by me! I could not be happier with my new TLX and their services at Westchester Acura.

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dangelo24

Sep 18, 2015

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Excellent Prince, Jose Crespo speak spanish, these is important for hispanics people, because my english is bad and He could help me! Thanks for the great service.

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newbrenyah2

Sep 17, 2015

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Why we, know Jon A ddabbo is the Dealer of the Year, because he worked harder that anyone we know, trying to just help someone. Not looking to make a profit, but just to help. He stayed on top of all the work that had to be done , to make a couple that was totally out of a car. Not just out of a car but a Acura. The word is "once you go Ac (Acura) you never go back". We would not have been satisfied wit any other car. He made sure that we got the best Deal possible.. we he made it happen.That's what a real dealer does. Thanks to everyone that helped Jon A. (Audree) helped so much. Thanks. Dwayne Johnson & Aundres Brenyah

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mark2015

Sep 17, 2015

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I thought he did a good job. Didnt try to swindle me with BS, talk me into unnecessary upgrades or any of that stuff. Cool, reasonable guy. I definitely recommend.

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DFTreglia

Sep 17, 2015

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This was by far the best car purchase I have ever made! I have leased and bought quite a few cars from Ford, Toyota to Mercedes and Land Rover and never have I been provided with the highest quality of service and knowledge. My sales rep, Frankie Ferrara, went above and beyond from the point of contact to the delivery of my new Acura MDX! He was courteous, professional and made me feel like his most important client at all times. He stayed late for me at delivery and treated me like family! And I am so thrilled with my new wheels'and the whole experience! And I actually like it better than my Mercedes! Now my husband wants one! Thank you Frankie Ferrara! You really made this a wonderful experience!

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Roe17

Sep 16, 2015

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Brianna helped us with a new MDX lease. We have dealt with her before and were very happy. She is very friendly and knowledgeable. She took care of everything. The process was so smooth. This is our 6th car from them and we never had a problem. I love the MDX will definitely be back.

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Mrs. Love

Sep 16, 2015

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Dmitry is an excellent salesperson who goes above and beyond to please the customer. He made my car leasing experience perfect, from start to finish. He was extremely attentive and kind. I have not one complaint, and I am extremely hard to please. I highly recommend this dealership.Audrey in Finance was excellent also. She had everything ready for me to sign, pay and drive off in my new Acura. She also has lovely handwriting!

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coquibiris22

Sep 16, 2015

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Just now that i think about it i am getting the same feeling as when i left the acura of westecvhester service center. Quick points:I was charged by the cashier $ 5.01 more than what i was told.The car w[as not vacuumed correctly; it still had paper and dirt on the floor mats and i even found an empty plastic bottle under the seat. No one told me my car was ready to go and they parked my car i like an idiot i was sitting in the waiting area. If it was not for my sales rep which kept checking on the service i would probably still be in the waiting area. Mr. Anthony Meed got the key for me escorted to my vehicle. Mr. Meed made my day stay afloat. Thank you.My car still had the valet parking tag hanging from the rear view mirror.It still had the plastic around my car seat which had some grease.It had the service paper on the floor over the mat. my key had another tag for their referenceAll these complaints and more i experienced in my first visit to the acura of westchester service area on septemeber 15 2015.Extremely disappointed ....

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jaeklein

Sep 15, 2015

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Jon help me get out of my ILX and into what I wanted a RDX. This is my second car with them and I'm sure there will be more.

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Chris C

Sep 14, 2015

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Jose was very friendly, knowlegable of the product and quick with getting us through the process of purchasing our new Acura RDX vehicle. This was our 3rd car purchase from this dealership!

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ang

Sep 14, 2015

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great service, great salesperson!!!!! I will be back IN 3 years & highly recommend Frankie Ferraro. I traded my Honda pilot for an RDX. SMOOTH RIDE. BYE HONDA!

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Patricia

Sep 14, 2015

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Mr. Creepo took the time to find me the color and package deal I needed... I would definitely recommend this Acura dealer, if you a quick and courteous sales person

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listerd

Sep 14, 2015

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Brianna Tozzo was excellent. We traded in our old MDX for a new one. We were in and out in a half an hour. Everything was perfect. Thank you.

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Julio

Sep 14, 2015

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Frank Ferraro is a very knowleadgeable person. He took the time to explaning everything. He got me out of my lease (7 months remainng) gave me the best possible deal and got me in a 2015 Acura TLX. He also suggested the color Black Cooper with Espresso interior so Hot!!!!!..... Mr. Ferraro was so personable that he also gave my wife a great deal and she also traded her 2013 honda pilot and got a 2016 Acura RDX. Mr Ferraro now has two loyal customers in the Acura family........If your looking for a Acura please go see Mr. Ferraro you won't be disappointed.

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CarfanM

Sep 13, 2015

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Just purchased my second Acura from this dealership. The dealership was an important factor in this decision, especially after looking at several other makes. I have experienced excellent sales and service experiences at this dealership. In the case of the new TLX, Dmitri Novikov provided outstanding professional, personable, and enjoyable sales support through multiple visits, test drives and a lot of questions. I am very pleased with the results and the sales process. Over the years I have experienced excellent service with my previous Acura and especially commend Thomas Maxfield for his very capable and friendly support. I would recommend this dealership to anyone looking for excellent sales and service.Of course they do sell an excellent product.

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Rvalerio1

Sep 13, 2015

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Jose Crespo is very welcoming, knowledgeable and courteous. He made car buying a very smooth process and very stress free. I have recommended Jose to everyone I know that wants to buy a nice good quality car.

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NYCbuyer

Sep 12, 2015

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I went into Acura of Westchester after having a bad experience at another metro area Acura dealer. I sat down with Matt, and within 10minutes, he and Frankie agreed to my numbers. From that point on, no surprises, no changes, no back-pedaling, no timeline changes, nothing. Spent under an hour finalizing the deal and then less than 30min picking up the car a few days later.Matt even procured my preferred color from another dealer after me agreeing originally to find something on the lot.Easy, straightforward, and honest. And Matt is extremely courteous as well. Not sure what more you can want from a car dealer.

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christyd

Sep 12, 2015

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Frankie has been working with my husband for a number of years, and, I can see why. Frankie is completely on the ball when it comes to knowledge about the Acuras (and the competition). He also is very accessible. I would work with Frankie again in a second.

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LTonge

Sep 12, 2015

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I dealt with Robert Ellard at the Acura of Larchmont Dealership. Robert ensured I was well educated on purchasing my first car. In addition, Robert ensured I received impeccable service and helped me adjust to my car the day of purchase.

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tyessence

Sep 10, 2015

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I have brought several cars with Tony. He always gets the job done and has a great personality at the same time. That is hard to find these days. Professionalism and results is why I keep coming back and sendr my friends...keep up the stellar work. THunter

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albertkohen

Sep 10, 2015

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Our sales agent, Jonathan Zung, was superb...honest and open. He did not try to cut corners or add hidden extras like most other car salesmen.Diane at the finance office was helpfulManagement was committed to make the sale happen.

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Chuckie

Sep 10, 2015

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The dealership was engaging from the very start. Vincent Paciariello showed me what I wanted to be in and let me test drive the vehicle. After that it was smooth sailing and I was driving away in what I exactly wanted. Between Vinnie and Frankie it was the best experience I ever had purchasing a vehicle.

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drstanf

Sep 7, 2015

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I have purchased 3 cars at Acura of Westchester and brought 4 to them for service (I bought the first at another Acura dealer who couldn't solve my problem -- Acura of Westchester did). Right now we have 2 Acuras and do all our service at Acura of Westchester. The quality of the work is excellent, the people are a pleasure to work with, and the prices are fair. Service and repairs are done correctly the first time. Assistant Service Manager Liz White is great, as are the Service Consultants I have worked with through the years. Alvin DeLeon, my current Service Consultant is a pleasure to work with. He knows his cars, is responsive, and offers excellent advice. Jimmi Lora drives me to and from work whenever I drop off one of our cars is also a pleasure to work with. Overall, this is a fantastic Service Department.

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Lisagaofw

Sep 7, 2015

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We were recommended to Acura specifically Briana. She was working with another customer at the time of our arrival and we were referred to Julian. Both individuals oversaw our lease and provided quality service.

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drhoden1

Sep 6, 2015

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from the moment we parked we were greeted by Jose. He was very welcoming, then he introduced us to Matt. These guys are like the batman and robin of car sales, in other words, they make a great team

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karen

Sep 5, 2015

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I love my 2016 RDX. Franki Ferraro was our dealer. He was very helpful and made our trade in for a new lease as easy as possible.

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LoveMyRDX

Sep 5, 2015

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I was able to make a same day appointment for my first Service visit. All was excellent ! The staff was friendly and knowledgeable. I will definitely bring the car to Acura of Larchmont for all oil changes and service!

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Jodi

Sep 4, 2015

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We love our new 2016 MDX. Rob Ellard was very helpful and patient. We worked mostly with him. Frank Ferraro was very helpful with our pricing.

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MJC123

Sep 4, 2015

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Working with Brianna Tozzo made buying a new car an enjoyable, easy and straightforward experience. She took care of absolutely everything and moved the process along quickly. I highly recommend Acura of Westchester and specifically Brianna!

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Mark2016MDX

Sep 4, 2015

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Had a great experience with Dmitry Novikov and the rest of the staff at Acura Westchester! He took the time to go over multiple options with my wife and I. We test drove both new and used MDX's. He had patience with us and never once pressured us into anything we didn't want or need. The car and his attention to us is what sold the car, that's the way it should be! Look him up!

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Marcos Ramirez

Sep 3, 2015

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I'm very happy with my new mdx 2016 thanks to Jonathan Zang. Everything was pretty fast with the approval and getting my car. best salesman I have met so far!!!

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Happy Camper

Sep 2, 2015

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I'm glad that I decided to update my 2007 Acura RDX with an excellent 2013 (used) model. I get better mileage and the tech advances are super.

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AReidt

Sep 1, 2015

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I am from the Connecticut area and traveled over 1.5 hours one way to purchase my car from Jonathan Zung at Acura of Westchester. I called Jonathan on Sunday and told him the make and model I wanted, along with the price I was looking for. Within 30 minutes, Jonathan called me back and was able to get me the price I wanted. He did all the paperwork ahead of time and when I walked into the dealership on Tuesday, I signed a few pieces of paper and walked out the door with my car. I would highly recommend Jonathan Zung to anyone looking for a hassle-free car-buying experience. Jonathan has excellent customer service skills and was able to answer all my questions.

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nchilds

Sep 1, 2015

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This is our fifth time working with Kenny and Brianna at Acura of Westchester. Selling our 08 MDX and getting into a new '16 MDX was simple, fast and a great experience. Brianna handled all from agreement to sale prices to delivery of the new car effortlessly and clearly. Each and every time has been a pleasure, and we've heard the same from several others we've steered their way.

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BigDannyJr

Sep 1, 2015

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Solid, pleasant experience buying a car. Usually such a hassle and pain. Good staff, nice people (Dmitry is a friendly guy), gave me coffee and water when I asked for some. Walked away happy - or should I say drove away in my new ride.

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lori48oak

Aug 31, 2015

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We were suddenly faced with buying a car after our old one was totaled -- i went to several different dealerships looking for cars-- this dealership stood out -- not only because of the quality of the cars (which i had done a bit of research on) but the salesperson (Jon) greeted me immediately on entering (and not in an obtrusive way). I explained what i wanted and we went for a test drive -- we were looking for other deals not he same car and Jon said he would meet any price we brought him -- and he did -- he was incredibly professional , wonderful to deal with and had our car much sooner than expected (which was great for us as we were renting a vehicle and had only so much rental coverage from our insurance ) . Jon was patient (incredibly so !) in answering all of our questions and made the buying experience the best one I have had in 30 plus years of car buying. Acura of Westchester has a fan for life as does Jon!

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Naph

Aug 31, 2015

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This is my third time buying a car from Frankie Ferraro. There is a reason for that. He is a great sales person selling a great product. A perfect match. Frankie takes time to figure out what I need, makes sure the process goes smoothly, and makes sure value is both communicated and delivered.

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BCM

Aug 31, 2015

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I was in the market for a luxury sports sedan. This was my first time getting a luxury vehicle. My salesperson Matt Belov was very informative and helpful. He gave me an overview of the TLX including features plus leasing options. Knowing that I was shopping other vehicles, Matt wasn't very pushy and let me shop around. He was confident the TLX was the best value for the money and I would return; and he was right! I worked with Matt and got a great price and an even better car! On the day of pickup Matt was off, however his business partnet Jose Crespo was equally helpful. A few days after my purchase, Matt followed up to see how things were going and if I needed anything. That level of courtesy and attention to detail is what makes this dealership so great. I'd recommend Matt and everyone else at Acura of Westchester for great a price and service.

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Astro101

Aug 30, 2015

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Our lease was up on our TL Acura . Came in to speak to Frankie Ferraro ,we have worked with Frankie before and it's like being with family, helped us threw the process once again and and in a couple of hours We drove home our new TLAt Westchester Acura is has all way been easy and funTo get our new car

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34978798

Aug 28, 2015

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Such a wonderful experience! No hassle, no stress....I came to Acura of Westchester knowing exactly what I wanted, and I got a good deal on a car. Dimitry was great! Very professional. Love my new TLX

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zeus10

Aug 28, 2015

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The personal very welcome people , willing to help you get the best deal on buying a car we were extremely satisfied with our buy at the Acura westchester dealer

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ygarcia115

Aug 27, 2015

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We Had worked with Jose crespo& Matt belov before always a pleasure to work with there welcomeing .. We love our 2015 TLX my husband & I recommend everyone to them . Very professional.. Thank you very much

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doris

Aug 26, 2015

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Our salesman Robert Ellard, was a pleasure to deal with. He knows his cars and is very personable. I would recommend him highly. Diane Djonovic was., also, very professional in her job.

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1st MDX

Aug 26, 2015

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This was the absolute best visit I ever had to any dealership. We were very pleased with the service provided by our salesman Jose Crespo. He followed up with me through text and email to see how things were going after we took the car home. That spoke volumes to my wife and myself. It didn't just feel like another sale the experience felt like we were welcomed to a family. I then received an email from Alvin De Leon my service consultant. Again another aspect of customer service that I had not experienced from any other dealership. He explained a few things that I had forgot to ask about during the sake process. From our initial greeting, first contact with Jose to finance to getting the keys it was an all around excellent experience.

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chestus12

Aug 26, 2015

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I could not be more pleased with the service we received from Anthony and Jon. Very patient and friendly, and both went the extra mile to ensure everything went smoothly.

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Suv Luver

Aug 25, 2015

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Always pleasure dealing with Alvin De Leon....he does look after your needs and he makes sure, your needs are met to your standards...thanks!

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sylviav

Aug 25, 2015

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I have been a loyal customer of Acura of Westchester for numerous car leases, and now have worked with Frank Ferraro for my current and most recent previous vehicle. Both times, Frank was very warm, informative and patient. His knowledge and ability to move the complex details of our lease forward were outstanding. We chose our vehicle model, and were able to negotiate all details including insurance within a short time, so that we were able to take the car home that day.I was especially impressed with his willingness to meet us completely with our financial needs, as we had received a very low price from another dealer. Being that the service and customer relations have been so outstanding, we decided to pay a little bit more, and stay with Acura of Westchester.

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MMohabir06

Aug 24, 2015

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My overall experience at Acura of Westchester was excellent thanks to my sales consultant, Frankie Ferraro. Out of all the experiences Ive had buying new vehicles, Ive never had such a friendly and professional consultant like Frankie. He made my new vehicle buying experience so smooth and hassle free. He was very knowledgeable about the vehicle features they offered. He is not the typical pushy and intimating sales person; he genuinely had my best interest at mind and made sure I left satisfied and happy with my purchase. I would definitely recommend Frankie Ferraro to anyone looking to buy a new vehicle with great customer service at Acura of Westchester. Thank you, Frankie!

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luisa63

Aug 24, 2015

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We purchased the 2015 MDX in about 1 hour. The car was just sitting in the showroom waiting for us. It was painless. The manager was very willing to negotiate with us and we came to an agreeable price! This was the first time we visited this showroom and were very impressed.

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Mmercado16

Aug 24, 2015

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No harassment. Jon Addabbo was my salesman and he was great. Highly recommended. Worked with my schedule and customer service was great. Would purchase from here again.

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hanging On

Aug 23, 2015

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I have relied on the service teams recommendations for my car for quite a while. Right now I am just at 96,000 and hoping for the best as a new car is currently not an option.Alvin is always polite and courteous and gives me the facts.

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Jun

Aug 23, 2015

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I resarch to buy Acura RDX AWD watch plus package for a week and call few dealers from edmunds.Com I told Jon what I can put down and what I can pay per month. He made that happen. I saved 2500 then what my local dealer can offer me.

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Sanpak

Aug 22, 2015

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Everything went smooth I may be an Acura of larchmont regular if they keep up such good customer service . Frankie Ferraro was an excellent sales associate from start to finish. Thanks again!!

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Riuster

Aug 22, 2015

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Robert has been extremely helpful in buying my acura ILX. The purchasing process was simple and no bad dealer experience. Thank you acura of westchester.

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MBC

Aug 21, 2015

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Acura of Westchester is a top notch dealership. We have owned Acuras for over 20 years and deal exclusively with Acura of Westchester for their professionalism, courtesy and overall customer service. Brianna Tozzo is an amazing sales consultant!! She assisted us every step of the way and made the whole process go smoothly from start to finish. She went out of her way to facilitate a short turnaround time for us to get into our new car quickly and with no hassle.Highly recommend Brianna and this dealership.

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PatrickO

Aug 21, 2015

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I bought the new MDX, turned in my car and drove out with my New Car in less than 20 minutes. People encounter more hassle getting morning coffee at Starbucks - No Hassle at all!Nick, Vinny and Diane could not have been more prepared and professional. This is not only the best run car dealership that I have ever dealt with, it is one of the best run businesses - period.Courteous, knowledgeable and very friendly makes for a winning atmosphere and experience at Acura of Westchester! I have owned Acura's for many years and highly recommend this dealership - you won't be disappointed with the Car or the buying experience. They really do "Treat You Like Family"

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nancyv

Aug 20, 2015

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This was the best experience I have ever had with purchasing a new car. My salesman, Dmitry Novikov, had a vehicle ready for me to test drive as I called ahead of time and told them that I was interested in an RDX. The professional service was outstanding and the wait time was minimal. We moved the purchase along quickly, thanks to Tony DellaPietro, and got into a leased vehicle of my color choice in two days. I love my new car and all its bells and whistles. Thanks to all!

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NFL524

Aug 20, 2015

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We worked with Julien Murand this time around and we are very pleased. He was extremely responsive and attentive to us. Due to work, it was easier to email him and he would respond right away. He helped us get out of our old lease early and we ended up saving money. Thank you, Julien!

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DNice

Aug 19, 2015

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Coming from a person that dreads car shopping my overall experience with Acura of Westchester was extremely pleasant. From the minute I pulled up to the lot, I was introduced to Jonathan Zung. Jonathan jumped right into business mode and made the entire process easy and non-stressful. His friendly and welcoming personality made me feel safe as well. I never felt pressured to commit to a decision on the spot which is a relief from other experiences I've had at other showrooms. JZ, thank you for the excellent customer service you provide!

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Mich1234

Aug 17, 2015

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Jose was very pleasant. It was first time leasing a car and Jose was very helpful and friendly. Jose made this one of the best experiences I had buying a car.

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es

Aug 16, 2015

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This was our first purchase with Acura of Westchester. We found their selection of MDXs the best in NY and CT. Julien Morand was our Sales Consultant and helped us find the perfect car. He listened to our needs and made the sales process very easy and painless. I have to say the entire experience from sales, to financing and pickup was was the best we've ever experienced. I highly recommend the team at Acura of Westchester.

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Teddy805

Aug 16, 2015

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The sales person, Julien Morand was very attentive and professional. The car that I purchase is what I was looking for. Very nice comfortable and classic.

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Tetry

Aug 15, 2015

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2nd MDX purchase from Acura of Westchester and couldn't be more pleased. I have found a very informative and helpful sales associate there named Vincent Paciariello. The transaction was efficient and fast. Price was very fair. Made an appointment to pick it up and everything was ready as agreed with no surprises. We have used their service as well. They drive me to the train.

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TLS007

Aug 15, 2015

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My parts guy Juan Cordon was with me every step of the way. If you truly care for your car his expertise is the way to go. It doesn't stop there the whole team were smiles from the minute you pull up to valet parking till the time you leave dealership. Thanks again Acura of Westchester for all work you guys put in my car. I almost can not wait till my next service visit.

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DebP

Aug 13, 2015

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Jon made this purchase very easy. Explained the different packages, understood what we were looking for. He also worked with our insurance agent and made the transfer of plates, insurance as easy as possible.

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Henry O'Neal

Aug 13, 2015

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This is my third car acquired from this dealer and I can't wait for my lease expiration to go back and pick up my fourth one.When it comes to selecting a new car, the selling staff is there to help you and work with your budget and needs. They also take personal care in regards of your transfer of plates and insurance.For service, there is not better place than Acura of Westchester. It starts with the car receiving team. These guys always greet you with a smile and treat you with respect. Inside, the staff is very professional and attentive. Alvin always goes extra miles and always ask if there is something else I want them to check on my car. He makes sure my car is deliver to me nicely washed, cleaned and on time.Elizabeth is always there making sure that all customers are completely satisfied with their service visit. She also is responsible of having a clean and quiet environment while we wait for our vehicle.

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3boys

Aug 8, 2015

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Thomas has been nothing but excellent over the years at Acura - although with Acura I would expect such service. Excellent and fair problem solver - keep up the great work.

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Mturck

Aug 8, 2015

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The entire experience was great. Brianna and Vincent really went out of their way to make sure we were taken care of. I would highly recommend them to anyone.

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TJB2015Acura

Aug 8, 2015

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My husband and I were approach by Jose when we pulled into the Acura dealership, but we were quickly handed over to Jon. I think that had we not been introduced to Jon, I probably would not be driving an Acura today. Jon was great, from the moment we sat down with him I felt comfortable and confident that he would get me into the right car that suited my needs. He comes off as being very sincere. He was not super aggressive as many car salesman can often be. Buying a car is a big deal and definitely not something to be rushed into. With Jon there was no rush and he did not make it seem as though I had to get an acura. He has a calmness and sense of honesty about him that made me trust that he would get me into the right car at the right price. I highly recommend working with Jon Addabbo of Acura of Westchester if you are buying a car.

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Customer

Aug 7, 2015

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My wife and I had the pleasure of working with Jon Addabbo. We found him to be personable, knowledgable, pro-active and helpful in ultimately making sure we got the right car. Upon walking into the store, he was the first to greet us to make sure we were be looked after. Upon explaining our goals (we were looking to purchase a pre-owned Acura MDX), Jon was very methodical in his approach: he clearly outlined additional considerations for us to address to help him further refine our search for the right MDX (example: interior options), and then from there he was able to limit the search to about 5 cars which matched our criteria. He then took us to review the cars on the lot and did a test drive to make sure we got the right one. Once agreed on the car, he knew all the insurance and financial paperwork steps to get the transaction closed in a swift manner. Jon was never pushy (example: trying to get us to pay more for a more expensive car, etc.). He was wonderfully practical and we would recommend others work with him.

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Happy2000acura

Aug 7, 2015

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Thank you Juan, I have owned cars since 1986. I have never had any representative treat me with such outstanding professional detailed service like Juan. He took the time to evaluate my vehicle, got us the best estimated prices; explained what each auto parts function and all of the repairs needed to be done in writing. I have never in all my years and in dealing with various car dealerships has anyone ever done such time consuming detailed work in making sure I was educated, and well served on short notice. I am very grateful to Juan and the training he received at Acura of Westchester, NY.

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rtl50

Aug 5, 2015

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Alvin is a good service advisor and he's a good guy too. I like the customer service. I recommend Acura of Westchester because they are very helpful with my questions about my car. Thank you.

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waldycollado27

Aug 5, 2015

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I am very happy with the service at Acura of Westchester especially because of my advisor Alvin who is the best. Alvin makes it a point to help me even if he has to go out of his way. The service is excellent.

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KarollM

Aug 5, 2015

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I went there with a family member that had dealt with this dealer before, who highly recommended this dealer to me. The service we received was great, both Ashley and Brianna explained everything I needed to know about the car I was interested in. Brianna worked with me closely to meet all my needs on the car I wanted. Overall the experience was pleasant and outstanding. I look forward to continue to deal with this dealer. Thank you!

AM

Ashley Manca

Aug 4, 2015

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Buying my first car was the easiest experience and I absolutely love my new car! Brianna took the time to work with me as well as fit me in due to my own busy schedule. She knew every answer to my questions and was able to consider all my requests. She is the most amazing sales lady and I would definately recommend her and Acura of Westchester.

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Nasrin

Aug 4, 2015

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I had done my research on-line and stopped by the dealership on Sunday morning. Jose Crespo worked with me, explained everything very clearly, and was attentive to my requests. He did not try to sell me anything extra that I did not need. Overall, I had a pleasurable experience with Jose and the dealership. If you are looking to get an Acura, this is the dealership you want to visit - be sure to ask for Jose.

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RDX Ham

Aug 4, 2015

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I visited this service center since i have owned the car as well as the previous owners of the vehicle. I was treated with respect and care. Max not only treated me well, he did everything in his power to make sure all my needs were met.I will continue to deal with this dealer and my service advisor Max.Thank you

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dvcamer1

Aug 3, 2015

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Went in about a email about trading in car went to see our sales rep but was told he no longer is at this location, When asked if we would like some else we said yes and we Met Julien M. He was respectful from the start and he made sure that our experience was great even thou we purchased cars from dealership before this was one of the better experience. He even took the time to show my Daughter how to function the car and she really happy with the choice she as made in new car choice. Need more ppl like him in Retail . He even called and follow up with my Daughter to see how she is doing with her new ride.

DG

Daniel Gowan

Aug 3, 2015

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The easy going yet energetic and helpful sales person (Johnathan Zung) made the buying of my car a very good experience. He was also excellent in all followup conversations.

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SCM

Aug 1, 2015

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Car buying should not be difficult or traumatic. I knew what I wanted and was treated with courtesy and fair dealing. I felt as if the value of my time was respected.

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coman

Jul 31, 2015

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After going around with several dealers in the Tri-State area Dmitry cut through all the BS with a clear offer at the best level I could find. Once I was comfortable with the numbers we closed the deal fast and he even came in on his day off so he could walk me through delivery instead of just handing it off. I couldn't ask for a better experience.

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Eliger

Jul 30, 2015

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It was great to find a spanish speaking sales man who helped me a lot. He has great sales skills and custumer service was great. He was very nice and honest with opinions regarding the cars and accesories. Overall, it was a great experience. Thank you Jose Crespo. ;)

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Bigmike2020

Jul 30, 2015

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I always recommend Acura of Westchester to my friends and family. My sales person was Ashley Medina. She took excellent care of me. She made sure I got the car I wanted. She explained every option for me, and did not force me in to buying anything I did not want. I would use her again for my next Acura.

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robertandcarole

Jul 30, 2015

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This is our second experience working with Anthony Meed. We told him what we were looking for and he delivered with a smile. All in the same day. Look forward to working with him again in three years.

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Brack227

Jul 29, 2015

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I have leased 3 cars from them have gotten my family to lease two ILXs from them and my girlfriend just bought an RDX from them. Their service is nothing short of outstanding. Acura of Westchester is an amazing dealership that gets right to the point no BS like typical dealerships. 5 out of 5 stars. I drive all the way from Jersey in traffic to get to them and do not see myself going anywhere else in the future.

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Nvillavicencio

Jul 29, 2015

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This is my first car under my own name in order to build my credit.With the help of my father and Jonathan Zung, we were able to get what I wanted. Jonathan was very understanding and excellent of making things work! My father can be a bit difficult in purchasing a car but Jonathan made this purchase as smooth as it can be. I was very happy with the outcome.

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Christina123

Jul 28, 2015

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Acura of westchester was fantastic! As a first time car buyer I really had no idea how the whole car buying processed worked. Everyone at the dealership was incredibly helpful; from Matt, my salesman, to Alex in the finance department. Everyone was always available to answer any little question I had. They made my first buying experience an easy one and I will definitely be back in the future!

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ag123

Jul 28, 2015

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I had such a great experience with Jon Addabbo yesterday. He was great. It was the smoothest and quickest car purchase I have ever had.

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Kevh15

Jul 28, 2015

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The staff of there all work as one and are great in all aspects, if someone doesn't know the answer to a questuon they make sure they find out by asking others

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JK208

Jul 27, 2015

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Jon Addabbo made the car shopping experience easy and pleasant. His correspondence via Email was prompt; in person, he was polite and professional. He went the extra mile to get me a great deal on my 2016 MDX SH-AWD Tech, and I would highly recommend him to anyone seeking to buy an Acura. He was also patient and knowledgeable in demonstrating the vehicle to me. I'm a very satisfied customer!

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Codyangus

Jul 27, 2015

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I just leased my 3rd Acura Mdx and the entire process from beginning to end was flawless! Jonathan Zung & Nick Ramunto were informative, honest and exceedingly helpful. I went in on a Tuesday at 4pm and drove off the lot 24 hours later in my new car. Jonathan listened to my needs and recommended what best fit my lifestyle. There are no preconceived notions at Acura of Westchester. They want you to be happy and get the vehicle you want, they don't strong arm you to do something that you aren't comfortable with. I will never buy a car anywhere else!

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mel45

Jul 27, 2015

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Gone are the days where a sales rep tries to sell you a car and put one over on you. My experience with Vincent Paciariello was terrific. He listened to what I wanted, showed me options, gave me a good deal. Within a few days my wife and I drove home a brand new RDX on a 36 month lease. Great experience.

RL

RDX LOVER

Jul 27, 2015

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We were in a serious pinch! Planning to leave 6 a.m.Tues. with packed-to-the-gills car for 9 hr drive and long vacation; Mon. 3:30 pm. our 2008 TL was pronounced dead. Tony DellaPietro quickly persuaded us to lease a new RDX as the fastest way to have wheels the next day. Ashley Medina and Dmitry Novikov pitched in to take care of all the details.. We were on our way by Tues. 12:30p.m.! Not enough time on our side to learn all we needed, but Ashley set up the basics for us. We are so grateful! The competence, efficiency and good natures of all staff are much appreciated!. .

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Columbiano4life

Jul 24, 2015

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John Addabbo is a great sales representive for Larchmon. Was truly caring and was making sure the process was fast and easy. It's not easy looking for cars to buy/lease/finance. He made it all simple, answered every question I had with honestly, and made the entire experience work for me. If you want a true sales representative that understands your needs, reach out to John. He truly cares about his clients, and continues to reach out to me AFTER I financed the car.

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Satisfied Customer

Jul 23, 2015

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After many trips to about 12 different dealerships, I finally found The One. Most sales people often only talk about dollars and cents and not necessarily offer you the best car that suits your current situation. Acura of Westchester has completely changed my car shopping experience, all thanks to a very patient, honest, and dedicated sales man Jon Addabbo. This is my 4th car purchase (1st from Acura) and none of them compare to the pleasant experience like I had with Jon. He spend 3 hours answering all my questions, and not trying to convince me to buy the car unlike most dealerships. I never felt pressured, I told Jon my price range and he never tried to push me to anything that was above that. Unlike most dealerships, I never received harassing phone calls/text messages/emails. Completely professional, very friendly environment and a seamless transaction. I left the dealership almost in disbelief, because I never thought I can have such a great experience with car shopping. Although Im from CT, I will be returning to Acura of Westchester to service my car, the customer service is exceptional at this dealership and cannot be matched. I highly recommend Acura of Westchester to anyone whos looking for a pleasant car shopping experience.

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Happy33

Jul 22, 2015

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I dreaded new car shopping, particularly because I didn't want to deal with salespeople. My husband and I lucked out and worked with Jonathan Zung. He was easy to talk to and very down to earth. He was friendly and honest and not pushy at all. I was completely surprised of how genuinely personable he was! We first met him in May and indicated we were not ready to purchase a vehicle until July. He fully respected that and did not contact us until the first week in July...no harassing phone calls! Thanks for all of your help Jonathan! I love my new Acura TLX!!!!

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DonnaS!

Jul 21, 2015

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I have been a customer of Acura of Westchester for about 4 years, The quality of service, the professionalism and the whole overall experience has been excellent! My latest appointment was with Juan Cordon. During our conversation, Juan mentioned that he was "new" to the service area. However, I assured him that he not only met but exceeded my expectations. I had a follow-up question for him and he provided the info I requested right away.......he even replied to an email I sent him at 9:30pm! Juan might be "new" to the service area but he defintely conducted himself like a seasoned veteran! Acura of Westchester is a great dealership! While I have the opportunity, I must also give credit to my former service provider Freyi Sterling, my salesman Frankie Ferraro, and to service providers Chris Colucci and Juan Cordon! Keep up the great work and Thank You to all!!

HR

Hartsdale Resident7

Jul 21, 2015

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I have been purchasing or leasing cars from Acura of Westchester for over 15 years. Have purchased three cars and lease at least six others. Never had a problem with the lease or purchase transaction. Have had several sales representatives over the years and all have been professional, knowledgeable and pleasant. Never get a hard sale, which is one of the reasons I go back to Acura of Westchester. I always use the service department and prices are fair. Service is done fairly quickly and never had a problem with the work they did. I recommend Acura of Westchester highly.

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Bjoseph

Jul 20, 2015

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Matt was great! Very attentive and informative! I came with no intentions of walking out with a car but because of Matt's excellent salesmanship and willingness to help, my husband and I drove home with a brand new car!

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elisa816

Jul 20, 2015

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This is my fourth Acura and I would recommend any of there cars. I have had cars and SUV all great. My salesman Nicholas Ramunto is great, answers all my questions and is very patient. Everybody at Acura of Westchester are very friendly and helpful.

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erinchris

Jul 18, 2015

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Car buying is often dreaded. Society has this notion that dealers are crooks and employ only those who are looking to scam. My husband and I experienced the very opposite at this dealership. Jonathan Zung was exceptional. He was very honest and upfront. Jonathan was very knowledgeable in terms of the vehicles he sells. He knew what we were looking for and went above and beyond to make sure that we were satisfied. Everything from the pricing of the vehicles, to interests rates, to trade in value was on point. We were in and out of the dealership within 2 hrs. with our new RDX. A huge thanks to Jonathan Zung. Jonathan and the dealership are highly recommended and the 2 and a half hour trip that we made from PA was definitely worth it!

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Shely802pr

Jul 17, 2015

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Alex thank you soo much for your excellent and very professional service with me and my mom all number and everything is nice and perfect and so sorry to make you wait a couples days for return my old title but i went to out state for a few days you are excellent person Mr.Piccirillo.

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Olga

Jul 17, 2015

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I worked with Jose Crespo. He was polite and very professional. I had a good experience. It's my first Acura and I think I will stay with this brand.

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JewelJ

Jul 17, 2015

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I would recommend anyone to Jose Crespo! He was very professional and willing to answer all my questions. He also followed up after to make sure I was happy with my purchase.

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oneputtit

Jul 17, 2015

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The service department is very professional. Elizabeth runs a great department. She and the team are courteous and really work to make sure your car is in good shape and you are pleased. Elizabeth is always hands on and calmly makes sure things are done correctly.

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Cellie54

Jul 17, 2015

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My car was scheduled for a service maintenance check.. They took it on time- even ahead of schedule.. My service manager- Alvin DeLeon- was courteous and helpful, as always...Everything happens in a timely and efficient manner whenever I take my car in.for servicing at Acura of Westchester.. I am being treated with honesty and I really appreciate that...The fact that my car comes back shining clean is another perk..Needless to say, I am quite satisfied with the service that I get at this dealership..

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LovemyRDX

Jul 16, 2015

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Acura of Westchester is a pleasure to do business with. The service is top notch. It is easy to get an appointment with a loaner. I really like working with the same service rep for many years. Thank you Elizabeth!

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Kerryloud

Jul 16, 2015

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This by far the best dealership, they are very attentive very courteous well kept clean there's not much I can say, that's wrong with this place I wish all the other dealer was like this one here.

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ACURADIVA

Jul 16, 2015

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Fell in LOVE with the TSX and had to have it. Walked in and Ashley Medina promptly helped me! She was very knowledgeable with all of the products and gave me a reassurance like never before. She also accommodated my family members as well and was not pushy at all. It is ALWAYS a pleasure doing business with Acura of Westchester.

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Joe

Jul 15, 2015

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Nick Ramunto was polite, friendly and very professional . He is an asset to your Acura dealership. Dmitry explained every detail of the vehicle with patience clarity

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Oelserrot

Jul 15, 2015

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Went for my RDX's 30,000 miles maintenance serviceAlvin De Leon was very professional, explained all services due in detail and was accurate about estimating how long it was going to take. He even drove me to the gym in New Rochelle so I'd work out while waiting for my RDXWill keep coming back here!

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Satisfied Servicec Customer

Jul 15, 2015

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Shannon Lemon in service is awesome! She has a great work ethic and never gets flustered no matter how busy. She also knows her stuff

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Nicole

Jul 14, 2015

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Our experience this weekend with Acura of Westchester was fantastic! We worked with Nick and Matt and couldn't be happier with our new ILX. They made us feel comfortable from the get-go, Matt greeted us at the door on Saturday am, offered us water & coffee and got to work. He is a huge hockey guy, so we wanted to buy a car from him off the bat! We actually had walked into The dealership thinking a preowned was all that we could afford, but Nick made us realize that a preowned ILX was just not what we were looking for. He talked to us realistically and understood that we were young, just married, and settling into our finances, and wanted a car that would be our first family car. We then worked with Matt with our test drive, and from there we were sold. Matt and Nick worked with us on a leasing package and with our trade in, and we just couldn't be happier with the level of customer service we received during our time at Acura of Westchester. I felt like I was a veteran Acura owner when in fact I was a rookie. Our first Acura and I can tell you that I will never drive another car again! Acura of Westchester was the best!

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Kamilah

Jul 14, 2015

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I had an amazing experience at this dealership. I went in on a Saturday and in our new RDX by Tuesday. Jose was very efficient and detailed he made us feel right at home. He engaged us with his knowledge of the MDX and RDX and thoroughly gave us the specifications for each. He is truly a wonderful person and dedicated. Thanks Jose for making this experience wonderful.

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andy

Jul 14, 2015

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I walked in to acura of westchester and was greeted right away by Julien Morand, he helped me 100% down to the bone on me getting my new acura ilx. Very very good salesman, He was very helpful & made me a happy customer. I recommend anyone to deal with him.

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knyce230

Jul 13, 2015

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MY SALESPERSON, SHLEY MEDINA WAS, VERY FRIENDLY AND HELPFUL. SHE ACCOMMODATED ME IN EVERY POSSIBLE WAY. SHE IS ALSO VERY KNOWLEDGEABLE AND PROFESSIONAL. THANK YOU

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Franklinmann

Jul 12, 2015

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I bring my car here for any and everything. The staff is great and I don't feel they push unnecessary repair and services. A++ and highly recommend!

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donnalee

Jul 10, 2015

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My salesperson, Ashley Medina, was very knowledgeable, professional, and personable. She was straight forward with the offer and worked with the General Manager to give me the best deal possible. Thank you.

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VIctorL

Jul 9, 2015

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I bought a used MDX. The sales representatives were very professional and knowledgeble. They answered all the questions and helped me pair my phone. They showed and explayned all the options and customized the car for me. After i picked up a car, on a highway i noticed vibration, when pressing on brakes. I called the sales representative back and he arranged my car to be taken in right away to fix the problem. The person in service department was also very professional. They took the car for a ride and right away found what the issue was. They explaiyned it to me and fixed it in about an hour, while i waited in a very nice waiting room with a cup of capuchina and fresh magazin. The overall experiance with both sales and service was great and I would highly recommend this dealership.

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marystar123

Jul 9, 2015

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Anthony Della Pietro and Robert Ellard were so helpful. They took so much time to help me with the technology. They also took the time to help me understand the phone, how to lock the doors, what gear to put the car in when you are at the car wash. Both Anthony and Robert were extremely patient and tried so hard to accommodate my needs. The car I purchased is outrageous. Every year that I come back to Acura in Westchester, I am so thoroughly pleased with the help that I get through Anthony and Robert. They are the best.!!!! I would never consider going else where. Never had a problem with my car and will continue to buy and Acura. Love the car and those two salesmen. They are the best.

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Liliana

Jul 9, 2015

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I just purchased a new RDX. When we walked in Matt greeted us and right away offered us coffee and water. He made us feel welcomed. Matt was an amazing sales person, he was friendly, knowledgeable, and enthusiastic. He made the car buying process very simple.

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RDX happy customers wein

Jul 9, 2015

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Our experience was very positve. Brianna was honest and made sure we left happy!!! We got the color car we wanted and the price we wanted as well.

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will301

Jul 8, 2015

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Enjoyed a quick, hassle-free experience (entire process took less than an hour). Able to get a fair price without obnoxious negotiating /sales tactics. Sales staff was friendly and helpful.

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LAV101

Jul 8, 2015

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My third Acura purchase in 15 years, but my first at Acura of Westchester. The ease of this transaction was a pleasure including dealing with sales and management. I look forward to having a long relationship with this organization!

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randymarino12

Jul 7, 2015

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Since my first day at the dealer they treat me like a king. very nice staff and excellent offers to make your dreams real only in seconds. Also they help you and explain everything to you so you could understand all clear. they are like a big family where everybody work like a team.

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Brizzle1293

Jul 6, 2015

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Amazing experience! I wouldn't have gone anywhere else! Awesome staff in a dealership that makes you feel like family. Thank you guys so much for my amazing new 2016 Acura RDX

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homerun

Jul 6, 2015

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I've leased a number of vehicles from this dealership. Every experience was a positive one. i dealt with Jonathan Zung. Relaxed and no pressure.

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solymarc120310

Jul 5, 2015

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Thanks for all your help and the good customer service you gave us. That was one of the reasons why we went back twice...thanks

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dww2008

Jul 5, 2015

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I have been servicing my MDX here for three years. Their excellent service and professional advice keep my MDX in great condition. This dealer service department always puts the customer at priority. I got a nail in my MDX tire on Sunday afternoon. Johnny Lee quickly arranged repair service and it took less than one hour to fix the problem. They didn't charge me a penny. Thank you Johnny and also thanks Alvin Deleon, Angela Caputi, and Shannon Lemon for helping me on the schedule and service advice over the years.Dawei

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CL

Jul 4, 2015

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I walked into the dealership expecting a typical sales pitch and haggle, but Rob Ellard made the process of buying my RDX pleasant and stress-free! He helped me get the model and the features I was looking for - and at a great price. Rob was great to work with - a professional and personal touch.

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LukeJ

Jul 4, 2015

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The quality of the Acura brand speaks for itself but this dealership brings the service and personal touch to new heights. I've had my mdx for about a year and serviced it twice. Shannon Lemon is fantastic to work with; Polite, professional and always putting the customer first. I've owned Infiniti and lexus before. Given the service and attention to customer detail and flexibility I'm happy I have my car through Acura of westchester. I have to highlight that Kenny Hicks runs a great shop from front to back end. Luke

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chris21409

Jul 3, 2015

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I told Jose I needed a car being i am almost done graduating, i gave him a criteria of low miles, with navigation at a affordable price. He must be a magician the way he worked his magic to give me exactly what i needed. He was awesome showed me my car fax let me know what i was getting into and the rest is history

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lkal78

Jul 3, 2015

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My experience at Acura of Westchester was an exceptional one. I have always dreaded car shopping and the whole process. My experience with Acura dispelled all my reservations. From the very beginning Ashley provided incomparable service and made the sales process easy and seamless. Ashley was very good at conveying every aspect to me, whether it be the car features or the financial options available to me. Overall it was a great experience, and I am even happier with my Certified MDX. I would definitely recommend Acura of Westchester. Remember to ask for Ashley!!!

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pkg

Jul 3, 2015

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Just purchased a new RDX from Acura or Westchester. Our salesman, Matt Belov, made the process easy. He found the car we ordered in two days. The registration procedures were all dealt with for us, so we just had to pay for the car and drive away. Matt's friendliness and professionalism made this transaction a pleasure.

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Ellen123

Jul 3, 2015

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Frankie was wonderful! He took the time with me to discuss all my financial options. Frankie was very knowledgeable about the RDX that I purchased and once again took the time with me to set up my car and show me exactly how all the features worked. I would recommend both the car dealership and Frankie.

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Sissy1964

Jul 1, 2015

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Outstanding customer service, whether its the service department or the sales reps. This may have been my 6th or 7th lease and every time the service has been exceptional. I cannot imagine going anywhere else. Staff is friendly and knowledgable. This last occasion I dealt with Ashley Medina, she was great, took the time to explain the offer to buyout my current lease and put me in a new lease. No hard selling since I already knew who I was dealing with. She was able to answer all my questions and get me into the vehicle I wanted. Such a pleasure to receive a followup email and call.

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Jennifer.brown

Jul 1, 2015

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We couldn't be happier that you enjoyed your experience here at our dealership and that Matt Belov was there to provide us with such exceptional service. Me and my wife are very pleased with RDX we have leased from Acura of Westchester. From the moment we walked in until we left the dealership experience was very pleasant. Matt took time to actually get us in a vehicle we can afford and that fits our needs. We would definitely recommend Acura of Westchester to friends and family, and that they speak with Matt. The overall experience was very positive. Thank you very much.

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Kristinaann

Jul 1, 2015

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I am a first time vehicle owner and I couldn't have asked for a better experience! Brianna Tozzo made my experience stress free and pleasant. I did not feel pressured into purchasing my car as I did with many other dealerships! She helped me every step of the way and I was not nervous one bit. She educated me on everything I needed to know about leasing and made me feel like I was a long time friend! I called her tons of times with questions and she was always available to answer my questions. I am so pleased with my ILX and can't wait to be a long time customer of Acura of Westchester!!! Thank You!! :)

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Bonsobean

Jul 1, 2015

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Easy, effortless and got just what I wanted - but more! Jonathan made this car buying process totally stress free, especially after not so great experiences elsewhere (ie some within the area). Jonathan and Danny are friendly, funny, down to earth, and ultimately the reason I chose to go with Acura. So far- I am beyond happy every time I get in my car. Thanks so much guys!

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FastService

Jul 1, 2015

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My inspection ran out today! Service Consultant Alvin DeLeon was able to get me in and out and on my way in abour a half hour. He didn't know how important this was to me. I didn't tell him I am a cancer patient and had an appointment in NYC at noon (I'm not one for taking chances with a Manhattan ticket, they are sooo expensive). Thanks to the friendly fast service I was able not only to make it to my appointment on time and have time for lunch with no worries about getting ticketed.

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Eddie9144

Jul 1, 2015

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My parents wanted a Spanish speaking cars sales man and the first guy we spoke to knew Spanish so it worked out great. They didn't bring the price down at all , other then that I would recommend this place . Only bad thing I can say was they sold me a car with bad breaks and didn't mention it to me, also a broken speaker

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Zohra

Jul 1, 2015

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I bought an RDX sight unseen coming from 150 miles away and Julian made the entire process a pleasure! He is a true professional!! Every single detail was covered. I have never felt comfortable dealing with a car dealer and Julian and the Acura Westchester team total changed my mind. I got a fantastic deal and feel great about it. I wish I lived closer so I can go back for service.

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Ed the Mariano Rivera Fan

Jul 1, 2015

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We went to Acura of Westchester looking for a great deal and we certainly got it. My wife and I had a great experience dealing with Frankie throughout the process. The test drive was great, found the MDX we wanted and to top it all off he got everything we wanted in our car including the 3M clear protection for the front bumper. Absolutely amazing. Dealing with Finance was also very quick and I appreciate meeting Kenny Hicks as well. I would absolutely recommend this dealership. Thank you so much.

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theGOAT

Jun 30, 2015

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As a New York native, I know how to find a good deal from a trustworthy source - and Acura of Westchester has this down. Very pleased with my experience there. The staff is also very courteous and professional -the rep Dimitri was helpful and polite, and guided me through the whole process. Will recommend to my friends.

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Mimmediato

Jun 30, 2015

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The overall experience at Acura of Westchester was hands down the best experience that I have had as a consumer and this was my fourth time getting into a vehicle. Dimitry handled my deal and was very attentive to all of my needs and wants. He was extremely knowledgable about the product and tailored his service to fit me, the Consumer and not the general public- which was outstanding. In fact, Dimitry's expertise is what convinced me to go from Honda to Acura after having 3 Hondas. I am very pleased with my overall outcome and experience with the dealership and will be recommending both.

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Juliantruj

Jun 29, 2015

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I been shopping around for a Acura RDX for a while doing my study making sure I wanted to buy, I'm SO Glad I went to Westchester Acura in New Rochelle, they treated me like I was a VIP plus they gave me a Great Deal, I have NEVER been anywhere or ever had anyone gave me the attention I needed and the comfort as Ken Hicks and Brianna Tozzo and all the stuff was helpful and amazing, I will definitely recommend and personally I'll be back in the future, Thank you So Much I really am a VERY HAPPy Customer.

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329Gotherefast

Jun 29, 2015

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Good experience and Honest dealers. I walked away happy with an RDX lease. Will recommend to my friends who are also looking for a good car and a good deal. Thank you for your help Dmitry and Matt!!

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mkct

Jun 29, 2015

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I went into the dealership to get a quote. From the start everyone was very pleasant and welcoming. The sales team is fabulous. They are knowledgeable, honest, and attentive. I couldn't be happier with the service I received from Frank and Liam. It was definitely a pleasure to work with them and I want to thank them for providing me the smoothest and hassle free transaction ever.

MJ

Mrs. Jackson

Jun 28, 2015

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After doing research on the RLX it seemed as Acura of Westchester had what I wanted! I took the drive from CT, upon arrival Frankie provided me first class service! Frankie made me feel welcomed and found me the car to match my style. Nick entered the conversation and sealed the deal based on the financing options and additional services he provided. 24hrs later I was picking up my car. They are the BEST!

RS

Regina Saat

Jun 26, 2015

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I've been a customer of Acura of Westchester since 1989, and remain not only because of my satisfaction with the various cars I have purchased there, but most importantly, because of the outstanding service I have received for over 20 years from my service rep Elizabeth White. Her professionalism, care, concern and expertise enable me to virtually never worry about my car. She always promptly responds to my calls and arranges my appointments to my convenience. I think my long relationship with this dealership reflects my total satisfaction!

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roefri

Jun 26, 2015

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Have a 2010 ZDX-one of the first on East Coast-waited a year to get it-Just had a serious Warrantee issue-my steering "rack" was leaking found during a routine oil change-that's how thorough Acura's service techs are. Acura wanted to come and inspect because of my low mileage 41,520 (almost 6 years old) it was a very costly item to be covered under warrantee. But Tom walked them thru the inspection and got an immediate ok to replace it. Just a note you Acura owners-GET YOUR EXTENDED WARRANTEE- DO NOT LET IT LAPSE. This would have been a very expensive part & labor if not for my extending my Warrantee ! Cannot say enough about Acura of Westchester staff and service-it is my 3rd Acura and would never change dealerships!!

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ohallorj

Jun 25, 2015

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Alvin always takes care of us.He has great product knowledge of Acura and vehicles in general.I trust his judgment when he says that something needs to be done.

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Geisa C

Jun 25, 2015

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My lease is coming up at the end of this month and I need to return my vehicle on a weekend. I was initially told that they do not accept returned vehicles on weekends. After speaking with Mr. Tony Della Pietro, the General Sales Manager, he was able to accommodate my request, therefore making me a happy customer. Thank you!!!

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christinpetti

Jun 25, 2015

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I've been a customer of this dealership for almost ten years. This is my second time dealing with Frank and I always leave with a smile on my face. He's friendly and professional, going out of his way to make the customer happy. He worked with me, providing quick and honest communication both on the phone and in person. He's not the typical pushy salesperson and is genuinely happy when his customer is satisfied. Thanks again Frank for all your help. You made this car buying experience hassle free and fun!

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TomO

Jun 24, 2015

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Alvin made my visit to your service dept one of the most pleasant experiences I ever had at any dealership! He was friendly and professional and asked all the right questions and did not try to sell me on services I did not need. Keep up the good work.

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AviNahumi

Jun 22, 2015

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Once again -I'm very pleased with the service and the wonderful chris Colucci. he is a real professional, friendly and knows what he is talking about. he takes his time to explain the situation and gives honest advices.He is the main reason that I come to this dealership for services.keep it up Chris.Avi Nahumi

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larchmont

Jun 20, 2015

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Ashley was very knowledgable about the MDX's features and very helpful during the car pick up. She is not a typical pushy salesperson and realized we did not need to be sold as this was our 3rd MDX.

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Nita76

Jun 20, 2015

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Ashley was very professional and very helpful to me in the process of purchasing a new car I would recommend her to anyone who is looking to buy one

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jeanlee408

Jun 19, 2015

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If you're looking to purchase or lease an Acura and live in the tri-state area, I highly recommend Acura of Westchester. They have a huge inventory for all the car models/styles and their customer service is impeccable. Our sales consultant was Jon Addabbo. He was extremely knowledgeable, kind, and communicative. I never felt pressured into purchasing a car and he thoroughly answered all of my questions for the car I was interested in. He was also flexible and interested in getting us the price we wanted for our purchase. Lastly, he was patient and sincere in dealing with my crazy-a$# dad! My family and I are very appreciative of him. If you make a trip to Acura of Westchester and want a smooth transaction, ask for Jon A. He is the consummate professional!

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B.Russell

Jun 19, 2015

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Jose had excellent customer service; was a great help is finding me the right car. My family and I are thankful for him, Great job!

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SANDY

Jun 19, 2015

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HELPFUL, PROFESSIONAL, ACCURATE, FRIENDLY AND IN BUSINESS NICHOLAS RAMUNTO MY FEELINGS IS ONE OF THE BEST IN SALES AND I DEFINATELY WOULD RECOMMEND HIM TO ALL!

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Lauren B

Jun 18, 2015

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From start to finish... Everything was quick and easy. And they worked to get everything down to what was comfortable for me! Everyone was extremely professional and whenever I left a message, got back to me promptly to answer any questions.

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1212alberto

Jun 18, 2015

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I'm happy with Acura of westchester dealer and enjoying my ILX 2016 also grateful with Jose Crespo for help me .. Jose the best sales

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Wmarmoljr

Jun 18, 2015

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My dealer was very knowledgable very straight forward treated me with respect considering I am a young adult didn't try and push me into anymore than I needed

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Lilsyd2000

Jun 17, 2015

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I was very pleased with the fact that staff and my sales representative where patient with me and help me get my new car thanks

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acura2

Jun 16, 2015

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Brianna was my rep. This was the second Acura I have leased. The process was smooth sailing and Brianna was very accommodating. I highly reccomend Acura of Westchester and Brianna is an expert in her craft.

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Askdchef

Jun 16, 2015

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Brianna Tozzo is what everyone should experience when purchasing a vehicle.She is savvy, intelligent, & forthcoming. No BS when it comes to what one should do in a dilemma. Brianna's reviews speak for itself see for yourself what se sells is integrity!

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lizab

Jun 16, 2015

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We were recommended there by a friend and boy did we make a good choice. Nick was so helpful and made us feel at ease.

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Jjlady

Jun 15, 2015

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The sales team is fabulous. They are knowledgeable and helpful without being pushy. I've never had such an easy experience purchasing a car. I give this dealership the highest possible rating.

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Bortega84

Jun 15, 2015

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I hear a lot of good things about Acura of Westchester and decided to give it a shot. I am happy with my new Acura RDX. That's why I am even taking time off from my super busy schedule to even post something here. I would absolutely recommend anyone to come here. They will give you options without any pressure.

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RB fan

Jun 14, 2015

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My BEST experience ever! Frankie listened to my concerns, understood what would work for me and made it happen. His patience is commendable. This is my 4th Acura and i'll keep coming back knowing Frankie and the team at Acura of Westchester will always help service my transportation needs. Frankie you really came through and i want to Thank You!

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Thomas00

Jun 13, 2015

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Top quality service with special interest to satisfy my needs. The sales gentleman Frankie Ferraso was very helpful he answer all my questions. He explained all the car features. It was such a great experience I left the dealer with a brand new MDX 2016 and I can say I couldn't be any happier. Excellent!!! Professional sales person.

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Elvin

Jun 13, 2015

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My service advisor Alvin DeLeon is the best... I came in for a recall and although the parts werent in he told me he would order my parts and call me when they were in. Long story short he delivered on the promise and deliverd on a promt quick and east service! Thanks alvin you ate the man!!!!!

PC

PABLO CASALS

Jun 13, 2015

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From our first visit to determine our options until we picked up our new MDX, our sales person, Brianna Tozzo, provided exceptional service. Brianna was professional and made us comfortable throughout the process. We would definitely recommend Brianna to friends and family.

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Mr456

Jun 13, 2015

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I highly recommend this dealership for all your Acura service needs. The level of service, attention and professionalism is excellent. The staff is fast, friendly and very knowledgeable about their brand. Elizabeth is by far my favorite service adviser and she makes my experience at the dealership a breeze.

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AJames72

Jun 13, 2015

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After visiting several dealerships, and thinking I was never going to find "that car," I came to Acura of Westchester, and I was more than pleased. You see, we walked around the lot looking at various vehicles, but was unsure of what we really wanted. Out comes Jose Crespo, and my decision was already made. Jose's mannerism and the way he spoke to us made it concrete that if we were going to get a car, it would definitely be from Acura of Westchester. He was very warm and inviting, you see there were nine if us, and he entertained all of our questions and concerns. His knowledge and expertise on the cars was truly exceptional. He was very patient, and knew how to make us comfortable with our selection. And for that, I will be returning to Acura of Westchester to purchase a second vehicle in the months ahead. My entire process was smooth from Jose Crespo to finalizing the financing with Alex Piccirillo. They are truly an exceptional group of individuals who really knows and understand customer service and support. I just want to thank them a million times over my making this process easier. Thank you Jose Crespo, Alex Piccirillo and thank you Acura of Westchester!!

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JKKO

Jun 12, 2015

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Acura of westchester & Curry Acura are my never again list! I put down $4500.00 cash on a 2015 ILX at Acura Westchester? they charged me $500.00 a month for the base series lease. Was very unhappy went back they tried to put me in another base series for over $650.00 Then I went to curry they take back the overpriced piece of junk the first dealership charged me said I didn't owe anything on the ILX. Then unwilling role the depreciation into the new lease making that payment $750.00 with another $3700.00 cash down. Now the car thAt was only worth $35,000 brand new is over $47,000. Otherwise throw an additional $26,000 a way on a lease, That you'll never own. Now neither want to take responsibility for the deal & sticking me to over pay for this vehicle for the remainder of the 36 month term. Terrible service they should be ashamed of themselves how they take advantage of their customers! not to mention I grew up with most of Acura of westchester!Yes it goes off your credit score. However you don't lie about paying nothing on a car & then rolling it into the next car to make a deal. If it's not the best situation for the customer. Sorry I sell real estate I thought success comes from doing your deals right the first time & not taken advantage of your customers & appreciating their business!

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Ckalarickal

Jun 11, 2015

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I had a great experience purchasing my 2016 Acura RDX AWD Tech Package in Fathom blue. I actually went to a couple other dealers but noone could beat the deal I got with Acura of Westchester. I would highly recommend them.

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goose518

Jun 11, 2015

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My experience with Acura of Westchester was outstanding and enjoyable. Everyone was very enthusiastic and trustworthy. The dealer I consulted with Jon Zung made my experience tremendous. I knew the second I walked into the dealership and meeting him I would soon be driving a new Acura off the lot. Jon made the customer's needs and wants his main priority and did everything in his power to make sure the customer had an enjoyable experience. I would recommended that anyone looking to buy or lease an Acura go to Acura of Westchester and ask for Jon Zung.

TD

The dejesus family

Jun 11, 2015

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Our dealer was frank ferraro he had a excellent service and really understood us...and knew wat was best for Us to drive ...he was a nice man spoked to us great and made us very comfortable...I just wish we knew about him long time ago I would recommend Him to anyone who is interested In a Acura....two thumbs up.....godbless...

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excel2020

Jun 10, 2015

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The dejesus family of the bronx we visited on 6/6/2015 to fix our 2004 so i told my wife to pick out a new 2012 just joking then i said lets see if they would do a trade in not Knowing it will happen meeting Frankie was the best thing that happened to us he was very nice professional Kind we are still in shock as we said when acura of Westchester say they treat you like family they treat you like family Thanks

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LuisLG

Jun 10, 2015

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VERY GOOD ATMOSPHERE,,, EVERYONE IS FRIENDLY,, EASY TO TALK TO.. YOU CAN SEE THE LOVE THEY HAVE FOR THEIR CUSTOMERS,,, I WOULD GO BACK THEIR AGAIN, AND TELL ALL MY FRIENDS ABOUT IT."Acura Of Westchester #1"

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Andre1020Doreen

Jun 10, 2015

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Mr. C, Anthony Meed was instrumental in our purchasing the RLX Acura. He was kind, courteous and very knowledgeable about the technology of the car,

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agweiner

Jun 10, 2015

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I went in on Sunday morning at 11am with my 10 year old son, interested in an Acura MDX. With a smile on their faces and deep knowledge of the car I was looking for, Frankie Ferarro and Jon Addabbo, arranged a test drive and then presented me with the numbers. Within 45 minutes, so impressed with their product, presentation, and commitment to customer relations, I had signed the deal. On Tuesday I came back to the dealership to pick up my new car and once again was very impressed with how the entire team, including Diane Djonovic, respected my needs and timing. I am very grateful to have found this dealership and Frankie and Jon in particular, and look forward to working with them on another deal soon.

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LisauraGarcia316

Jun 9, 2015

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My overall experience at Acura of Westchester was great ! For starters, the staff was very welcoming and they answered ALL of my questions professionally. Jose, who was the sales representative that helped me, along with Dmitry were outstanding ! I thought the process of owning a car for the first time would be so difficult being that I had bad credit, but they shortly helped me get approved and I signed the papers for my first car in a flash ! I will highly recommend this dealership for all of my friends and family ! Great job guys, keep up the good work !

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Acuragirl50

Jun 8, 2015

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Love Acura very much! Will always come back! Had a great experience. Can't wait to drive my new car!!! Such great employees! It was a pleasure! I would highly recommend Ashley!

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jgarland2

Jun 8, 2015

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This is my second purchase at Acura of Westchester. Acura's service has always been outstanding. Frank and Liam are the epitome of professionalism. Liam took me on a test drive and explained each aspect of the car, as well as answered any questions I haad. Frankie is awesome! His customer services skills are amazing, his personality is bubbly, he makes you laugh and makes you feel as if you've known him all your life! Frankie was very thorough in addressing all my questions. He worked with me and made sure that I was satisfied with my purchase. I appreciate the high level of of service provided by Acura of Westchester and I highly recommend it.Janet G.

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J. Martin

Jun 6, 2015

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This is the 4 th car I've lease from Acura of Westchester and I would never consider going anywhere else! Jonathan Zung and Ken Hicks always listen carefully to my needs and follow through without trying to sell me options I don't need. They are attentive and trustworthy. They spend as much time is needed to answer all of my questions without ever making me feel rushed. There is a sense of mutual respect that I value and appreciate. You always get a return phone call in a timely manner, both in the sales and service departments. You are as valued each time you call or enter the facility as the day you sign the contract. Customer satisfaction and loyalty are tenets that all of the employees hold in high regard. Jonathan Zung should be commended for going above and beyond the scope of his job with his outstanding interpersonal skills. Julie Martin - a customer for life

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jonathane486

Jun 6, 2015

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Well what can i say i got my first acura mdx 2011 a year ago .great car great service as sales dept , service everything its great in that acura of westchester. A year later i go in for a battery change in my mdx and i come out with a lease 2016 ilx for my wife we are both happy and jhon addaboo, and anthony meed did a great job to get my wife into the car in 1 day they foung the car color she wanted and we happy ......

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Blis75

Jun 5, 2015

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I have been purchasing/leasing from Acura for over 13 years. I have always been please and i have recommeded my friends and family. Danny Gionatti is a great sales manager, he is honest, caring and just an all around nice give. He makes the buying/leasing process easy as he educates you on your best option. Brianna Tozzo was amazing closing the sale. She is friendly and a great sales person. I love my new truck. I will be back for my next vehicle.

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Marissa Febbraro

Jun 4, 2015

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Thomas is a wonderful asset to Acura of Westchester. He has profound customer service skills and has the ability to create a lasting impression. Great experience at this service center and will be back for any other service needs!

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K.Lowe

Jun 4, 2015

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Acura of Westchester is a great place and I highly recommend using them. Jon A was an amazing salesman who helped me select the perfect vehicle within my price range and wasnt pushy or tried to get over on me like other dealerships I've dealt with. In all wonderful dealership, clean showroom and a great professional/personal staff especially Jon A.K.Lowe

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Donna1228

Jun 4, 2015

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MR. Ferraro, was outstanding with his professional, and personal, respect for our purchase, he treated us like Family. We are Extremely satisfied with our purchase. We will also highly recommend him to our family and friends. There are no words to describe how wonderful we were treated. Mr Ferraro, Is as Excellent as They Come. Thank You Mr&Mrs Cavalluzzi

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Craig Brown

Jun 3, 2015

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My service advisor always goes the extra miles for me. Thats why I get my cars service at Acura of Westchester. Thanks for 18 years of service

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Caityc101

Jun 3, 2015

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We leased our Acura from the dealership in larchmont and couldn't be happier. Jon Addabbo helped us and we highly recommend him! He made our experience quick and easy, but also answered all our questions thoroughly and was very knowledgable about the cars. He gave us a detailed explanation on all the features we weren't familiar with in the car, which really helped us out.. We love our new car, and will definitely be back for the next one when our lease is up!

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ivsantan

Jun 3, 2015

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I walked in over memorial day weekend and I didn't realize they closed early. It was 15 minutes before they closed but they let me test drive my Acura ILX anyway! I knew it was the car I wanted so I left a small deposit and they told me to return on the next business day to finalize everything. My car was ready to go when I returned and I kid you not, within 25 minutes I drove away with my new car. I could not believe how friendly everyone was. Matt also helped me and when he realized the dealership was closed and the keys to my old car were locked inside the car I test drove, he waited with me and my boyfriend for the owner to return. It really felt like my family waiting around with me. Highly recommend this dealership. I got an amazing deal on top of everything too.

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Tenia84

Jun 3, 2015

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the reason why I gave the rates that I did is because Jose treat us that we knew us for years and that's the type of feeling i like to feel

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LRamos

Jun 3, 2015

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Although I arrived late, Jose and the rest of the sales team patiently took care of all my needs. I was there past closing time yet all made me feel welcome and not a bother. Jose provided me with information on all aspects of the vehicle including the engine/suspension etc. He was patient and did all he could to ensure that I left with the car I really wanted. He also followed up to make sure I was happy with my purchase. I am a very happy customer and highly recommend Jose and the rest of the team to anyone looking to purchase/lease.

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deb123

Jun 3, 2015

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My salesman Anthony was a great help, and did a wonderful job helping purchase a new vehicle. He was very knowledgeable and patient. Offered me the best price and answered all my questions!

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tajae

Jun 2, 2015

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Great place !!!! Jose was very helpful from the start to end of my pursuit to purchase a new car. He was the best salesman i ever had while buying a car, he called to follow up to see how i liked my purchase...VERY HAPPY CUSTOMER.

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Ed411

Jun 2, 2015

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Both Frankie and Julian went out of their way to make leasing a car a great experience. My service manager Tom always looks out for our best interest and I am above being satisfied with both the sales and service staff.

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acuraleaser

Jun 2, 2015

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I was coming off a lease on a TSX from another dealer. I told Acura of Westchester that I was shopping price, but did not say what the other dealer quoted me, although I did give them the parameters of the deal. They beat the other price by a substantial margin, with no pressure to sign immediately. Jon was very pleasant and knowledgeable, answering my questions in a forthright manner. I came back a few days later, and we signed the deal.

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acuratlx2015

Jun 1, 2015

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I have leased and purchased cars from Acura of Westchester for the last 7 years. Frankie Ferraro is the most professional salesperson I have ever worked with. He was able to get me the car for the price I wanted. He took the time to explain the features of the car to me and made sure I knew how to operate the new features before I left the dealership. I know I will be back to see Frankie when this lease is up too!

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Kmcdermott

Jun 1, 2015

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We went to the dealership and Julien helped us select a new TLX. He was on point, helpful (but not aggressive) and very quick with the paperwork. Our car was ready for pickup the next day. We will definitely recommend him and the dealership to others!

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JS

Jun 1, 2015

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This is my second lease with Acura of Westchester (TSX and ILX). My salesman, Anthony Meed, is a real pleasure to deal with. I couldn't be happier with my experience with him. I have dealt with many other dealers in the past and by far Acura of Westchester is the best experience I have had. I got my leases for the price I wanted without much negotiating. Thank you Anthony and Alex for being such a pleasure to deal with.

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dealer2015

Jun 1, 2015

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I had the best experience at Acura of Westchester. Dmitry did everything he could to get me into a car I liked for the price I was looking for. Dmitry also had a great personality and made the experience fun. It was a pleasure doing business with you Dmitry. Will come back soon.

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Acura TLX Owner

Jun 1, 2015

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I have leased four cars from Acura of Westchester and it's been smooth experience every time. It's gotten to the point that I simply don't feel the need to comparison shop or look at other makes. I've gotten competitive pricing without excessive haggling and completely stress-free turnaround on my leases.I would recommend that anyone in the area looking for an Acura start here.

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Ricardo

May 31, 2015

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Alvin made our visit to your service dept as the most pleasant, friendly, professional and just plain the nicest experience ever.Keep up the good work.

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joeltaub

May 30, 2015

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We have been doing business with Acura of Westchester since June 2007 when we leased our first RDX. In the ensuing years everyone we have dealt with at the dealership has exhibited the highest degree of professionalism and expertise. From sales to service we have never had less than a rewarding experience. This time around we brought in our leased 2013 RDX and xchanged it for a new lease on a 2016 RDX Advanced. Our salesman was Dmitry Novikov, who continued this "streak". Mr. Novikov treated us with the utmost care, and made us feel that he was most interested in seeing our automotive needs satisfied. Even though this was the fourth RDX we would lease he treated us as if this would be the first. Although we were in effect "presold", his approach made us feel that we were valued customers. He listened to us and was able to meet every request we made. Success! We were able to drive out of the lot with our new car the very next day. Thanks, Dmitry and Acura of Westchester.

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DominicV

May 30, 2015

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I usually go into dealerships thinking that I will be misled - but this was not the case with Dmitry. Dmitry was very open and nice, and gave me the advice I needed to make a smart decision. He also showed me how the new technology works on the RDXs. Very pleasant experience.

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Peggy Adamo

May 30, 2015

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This the second car I bought from this dealer. I had my car for 10 years (an MDX) absolutely no problems. I returned to this dealer because of service and sales service.

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brad123

May 29, 2015

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We have purchased 9 cars here. Liz, the service manager has personally helped us for 20 years. We would never buy a car anywhere else.

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Mike B.

May 29, 2015

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This is our first Acura purchase. We have been very loyal Honda owners and decided to step up to an Acura. I was referred to Ken Hicks, GM, by a close personal friend. He introduced us to Brianna and we worked with her throughout the entire process. Could not have gone smother. And it doesn't end when you drive off the lot. Brianna was nice enough to follow up to see how we were doing and always answers her phone we call with a question, no matter how ridiculous. I highly recommend Acura of Westchester and Brianna Tozzo. We will becoming back when it is time to say farewell to my 2004 Accord. Mike B.

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Mike M

May 29, 2015

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This my third Acura from Acura of Westchester and Brianna has been been my sales person for each.Brianna is attentive to detail, knowledgeable, efficient, understanding of my idiosyncratic car requirements and very friendly. I couldn't recommend a better sales person and dealership more highly for a great experience. Mike Mendoza

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JoeD

May 28, 2015

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Made the whole ordeal of obtaining a new car easy, fast and enjoyable. Gave me a great deal and found the car I wanted in a timely fashion all while keeping me in the loop at all times. Ashley was very knowledgeable and pleasant to work with. Love the car, love the dealership....definitely will use again!

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Silviah

May 28, 2015

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I'm always satisfied when I come here. Everyone is very friendly and Jose is amazing and always helps me out. I never leave disappointed!

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nyc_adam

May 28, 2015

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Spoke with Ashley Medina on the phone and then went in to visit. She was dynamite - accommodating, had her I's dotted and T's crossed and was ready. Helped every step of the way, knew the vehicle, explained it well, helped me pair it with my phone, learn the navi system, etc. and gave me a GREAT deal. Look no further...

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L. Annetta

May 27, 2015

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They were very polite and knowledgeable. The gave followup calls to make sure we had everything we needed. Set up my phone and went over the cars features

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Dorene

May 27, 2015

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I like this dealership. They worked with me when it came to pricing. No other dealership was able to do that but them. Thanks for your time and patience.

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lance

May 24, 2015

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Alvin always assists us with our two Acuras, both bought from this dealership. We are loyal customers and appreciate the care given our cars, and the friendly help and assistance given to us. Alvin is always knowledgeable, professional and a gentleman. It is a pleasure dealing with him.Lance Cooper

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joe

May 23, 2015

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talked to frankie over the phone on tuesday Afternoon. pick up my car on friday morning without even seeing the car. Beat other dealer$$$$$$$ price too. Thanks frankie ferrera and Liam Tully!!!!

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lisaG0829

May 22, 2015

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This was my first time buying a brand new car. The staff at Acura of Westchester especially Jon A and Nicole were extremely professional and found me the exact car and price I was looking for. The paperwork and financing was done very quickly and I was able to drive my new car off the lot within two days! I would definitely recommend anyone looking to buy an Acura to visit there!

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tczujak

May 22, 2015

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Frank Ferrarro knew exactly what I needed and delivered! Bought out my old lease and put me in a brand new car for less than what I was paying.

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Wigo901

May 22, 2015

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This was one of the very best experiences I have had leasing a car. The salesman (Jon A.) was very good. He explained the pricing and options in a very understandable fashion. What he did not know he was honest about but promptly found the answer to from others in the dealership. No aggressive finance managers trying to force a deal on me. No false time deadlines. No theatrics with sales managers. Just straight talk and respect to the person looking to lease. Car was ready when they said it would be ready. There's got to be a reason why this dealership fares so well.

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mandakaye

May 21, 2015

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Alvin is amazing. Always very accomodating and willing to go above and beyond to ensure I always have a vehicle to get around and my vehicle is in good condition. He is also willing to admit fault and fix the problem in a jiffy. I wouldn't work with any other service advisor.

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Vanessa

May 21, 2015

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Vincent provided such excellent service! We really appreciate the quick and smooth purchase without any pressure. Unlike other places we didn't feel pressured into purchasing a vehicle that we were unsure of. He was knowledgeable and informative of the car I first had my eye on, and gave me time to go home and think about it. Vincent acknowledged my budget and layed out my options. After purchasing the car, he demonstrated how to use the technological features and also helped me connect and set up my phone. The car is perfect and I am enjoying it! I would definitely recommend him & this dealership!

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asantiago83

May 20, 2015

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I have been dealing with Chris Colucci for a few years now and everytime I bring my car to him, he treats me with the utmost respect and professionalism. I was recently involved in a car accident and Chris was there immediately to assist with the repair process from the beginning to the end. Chris ensured that I was well taking care off, handled what was needed with the body shop and stayed in communication with me through every step of the repair process. I really didnt have to worry about anything and that is what I like about dealing with Chris. Any kind of service issue or general concern/question I may have, Chris is always helpful and responsive. I dont trust anyone besides him with my car and he knows it. I recommend his service skills to anyone and I will continue to use his expertise and recommend my friends to buy Acura's from Acura of Westchester.

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JuanCee914

May 20, 2015

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When i first walked in the doors of Acura i had no vision of what car i wanted. Jose Crespo then approached me and got to work. He offered me a beautiful deal, and gave me his 200% attention. Places need workers like him, well educated and knowing his statistics. He showed me how the % of latinos of this country are buying more cars over the years and by 2025 their household income should be around 250,000 a year. So not only was i blessed with having someone understanding and polite like Crespo but i also came out knowing a couple of Facts about were the latino population should be in a few years. Thanks man! it was a Pleasure you'll be seeing my face again #TeamAcura

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Castanonj

May 20, 2015

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Drove off with my brand new TLX love the new car. Thanks Vincent and Danny hope to do more business with you guys in the future

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Shappy

May 19, 2015

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Brianna gave 110% to getting me into my new Acura. With her follow up, perseverance, and no B-S manner, she made this process seamless. I wholeheartedly recommend her and her team at Acura of Westchester.

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Max

May 19, 2015

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I had the pleasure of working with Jose Crespo in purchasing a RDX. He offered the best customer service that exists. He makes you feel welcome and like you are family. Words are not enough to express how pleased I was with dealing with him. Every salesperson should emulate him. He is the best asset to Acura of Westchester.Thank you Jose for such a great experience.

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Etty

May 18, 2015

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Liam Tully met me under trying circumstances, He listened to me and told me that my experience with Roadside Assistance was unacceptable and that he would follow up and get back to me. The very next day he did just that. There were no empty promises and lack of follow up. He was reliable, friendly, compassionate, professional, and helpful. Thank you Mr. Tully.

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Bronxsoldier

May 18, 2015

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Rob has great people skills is very friendly and has straight up negotiating style also very funny Sense of humor. Rob definitely made me feel like we were family.

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Zohaib Jalil

May 17, 2015

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Chris Colucci is an excellent service advisor who will treat you with respect and he is honest. Honesty is the most important factor when all you have is the word of your advisor to go by. Chris will 100% show you respect, deal with you ethically and not recommend extras just to make a quick sale - he wants you to come back again and again and be a valued customer for life. Thank you Chris Colucci for an awesome experience and the beginning of a great relationship with Acura of Westchester!

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Lisa Rampone 123

May 16, 2015

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Everyone in the place is very friendly and you walk out with a great deal always. The sales men always work with you and they go out of their way to help you so in turn you recommend others who are looking for vehicles. They also treat you like family.

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cattny

May 16, 2015

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This is my 4th car purchased from this dealership! They are very courteous and knowledgable. I always go back to this dealership because they have always been honest with me. Service department is great too!

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Geisa C

May 16, 2015

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I've had my Acura MDX for 3 years and since then I have been servicing my vehicle at this Acura Service Center. My experience has always been positive. My Service Rep is Shannon Lemon and she's extremely professional, courteous,honest, friendly and knowledgeable. My waiting time is very quick and I usually wait for my vehicle. The service department is extremely reliable and I've never had a bad experience. Keep up the good work Shannon you and the service team rock!!!

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Vince25

May 16, 2015

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Great guy with patience! I would deffinetely reccommend anyone to buy an acura and see jose crespo to help you out, he comforts you in anyway he can and he gives goood deals

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Jfuentes

May 16, 2015

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Went in there to look and met Jose. He made me feel like we have known each other for years. Next thing you know, I was leasing a brand new Acura 2015. Very happy!

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Guapzs

May 15, 2015

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I worked with Jose M. Crespo. I am extemeley satisfied with the level of service he provided. Every information given was clear and understandable to my knowledge. I appreciate the time and effort Jose took to get me the vehicle of my choice in which he made affordable to me based on my salary. He even called me a couple days later to see how things were going.

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ABS09

May 13, 2015

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My wife and I were looking for our second car and weren't really sure what we wanted. My wife first stopped by Acura of Westchester and met with Frankie to test out the MDX. Frankie was fantastic and my wife loved the experience. After looking around more we decided we didn't want a three row SUV - wanted something a little more compact - and my wife came back and met with Jon Addabbo. Jon was fantastic and he and his team helped my wife handle car shopping with 2 kids 3 years old or under with her! After her experience I stopped by the dealership and also met with Jon. Jon was extremely knowledgable, very friendly, and exactly what you would want from your car dealer. We ended up signing up for the RDX that day and although there was nothing in stock within a few days they had located our car which we love!Thank you Jon and Frankie for making our experience at Acura of Westchester such a pleasurable one.

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Melz26

May 13, 2015

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Ive been wanting a car for the longest. i decided to come here and the dealer that attended me (Jon) was awesome. He literally found the best car for me which was the 2016 ILX Acura. Let me just say i fell in love with it and to even top it off, i was in and out. Jon even came on his day off to make sure i got my car on time, and honestly you do not see that often. 5 stars to this dealership. Everyone was super friendly plus free water bottles lol. i had an idea of the car i wanted, and this gentlemen helped me find it with just a few words. Thanks Jon! Definitely will recommend my friends to come here.

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TES32

May 13, 2015

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Excellent service and I love the people there they are so friendly and they help you with everything you need I love my mechanic Alex Daniels he is awesome so is Shannon Lemon ????????

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tgreco621

May 13, 2015

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another great service visit this morning. no appointment, ran in to get a part put on that came in, had a cup of coffee and by the the time i finished it, my car was done and washed! in my opinion it makes the world of a difference when servicing your car is easy, quick and pleasant! thank you again shannon and michelle of acura of westchester for an easy morning.

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Car guy frank123

May 12, 2015

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Very professional and personable sales person. Helpful efficient and it didn't take all day. Would highly recommend dealership. He was friendly and very concerned that our experience was positive he really stands behind the dealership her works at.

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theBenzito's

May 12, 2015

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I bought an MDX sight unseen coming from out of state and Brianna made the entire process a pleasure! She is a true professional!! Every single detail was covered. She even put a giant red bow on top as this was a mothers day surprise. I have never felt comfortable dealing with a car dealer and Brianna and the Acura Westchester team totally changed my mind. I got a fantastic deal and feel great about it. I wish I lived closer so I can go back for service.

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Boeskee

May 9, 2015

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Rating this dealership will be a pleasure. From the moment I walked thru the door everyone was very cheerfully and accommodating. Liam and Dimitri were outstanding and answered all our questions and concerns. Our criteria was met and we made the deal. Honestly it's the fasted I ever leased a car. The delivery process was professional and the problem free. I would highly recommend this dealership. This was my first Acura but certainly not my last.Boeskee

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Ba

May 9, 2015

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We worked with Brianna who helped us find and lease our first Acura. Brianna was very friendly and knowledgeable about the Acura SUV we were interested in and shared her own experiences in driving the car. The SUV we wanted was not in inventory but Brianna worked with her inventory manager and found the car for us, offered us an amazing price and had it delivered in just a few days. Brianna cares deeply about customer service and satisfaction and even after the sale suggested we contact her with any questions we have on the car. Overall, terrific experience, we're very happy with our new Acura, we'll be back!

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Lexytresses87

May 7, 2015

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I gave Acura of Westchester 5 stars due to their exceptional customer service and a great overall experience. I would recommend anyone buying a car to go see them. Make sure you ask for Danny, Brianna or Frankie and they will make sure your happy!!

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Perezkayla86

May 7, 2015

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Came in with my sister and I was in and out! They do everything in there power to satisfy every customer who walks through the door. Amy overall experience was truly amazing ! They out me in the car I've always wanted with such an amazing price ! I recommend this dealership to everyone! Don't go anywhere else ! They truly are the best experience I've ever had ! Frankie Ferraro is my sales associate and he works wonders! I can't be happier !Joseph geordino.

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Lewis'

May 6, 2015

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Always great to work with such friendly and accommodating people. The days of the pushy car salesmen are over here. This is our 7th car! We will be back again.

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actech1191

May 6, 2015

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I been dealing with them for over two years now very honest people they never try to trick you into spending more omoney on anything and they go out of their way to help.

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Judith

May 6, 2015

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Jose Crespo was a great sales person. Extremely helpful towards the purchase of my Acura TLX. Helped me reach my budget with no hassle. My overall experience was awesome and easy to handle.

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Liz white

May 5, 2015

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I have owned six or seven different brands in my life Acura and Liz white so far are the best !anytime I have an issue with my Acura Liz quickly and solves the problem takes care of it washes the car gives me a loaner ,I mean honestly she goes way above and beyond the normal service manager!!!Ted Pope

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Don W.

May 5, 2015

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My wife and I pulled into Acura of Westchester. We met Frankie Ferraro. Great guy. We walked out with a new car in 30 minutes. Frankie is the guy to see. -Don W.

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Will4080611

May 5, 2015

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I just traded in my vehicle for an Acura RDX 2015. The transaction was painless and done quickly. The salesman Jose Crespo was courteous and provided outstanding customer service to me. A week after I purchased the vehicle I was still able to easily reach Jose and he assisted me in answering all the questions I had. I strongly recommend this dealership and certainly Jose Crespo. Thanks again for the exceptional customer service.

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rmgrey

May 5, 2015

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A. De Leon gave great car service and in a timely and efficient manner, a hard worker and always informs his drivers of any recent special offers from Acura.

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RonaBalidemaj

May 5, 2015

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I came into the acura dealership and was greeted by Jose Crespo, who helped me and my father throughtout the process of getting my first car! He was very professional & helpful! I highly reccomend this dealership!

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JamieH

May 4, 2015

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I have now leased my second RDX. While I wasn't planning to come out of my lease early, Ashley Medina was great and followed up on getting me into a 2015 for less than my 2013. A win all the way around. Everyone is so pleasant to work with and General Sales Manager - Tony is the best.

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dsamaro1

May 4, 2015

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like many individuals i went to the dealership with no intentions to buy that day. i wanted to look around to make sure id buy the perfect first car. Jose Crespo was my dealer and made the experience as comfortable as possible. i had just recently came from the lexus dealership not to far and did not have the best of service(maybe it was my backwards hat?) anyways Jose had excellent customer service skills and i felt that i was in control and was not being forced to buy. i came in to see an 09' TL and it was great but then i passed a '12 Tl in which i totally fell in in love with. i had about 10 cars that crossed my mind but i ended up buying the perfect one for me the same day. Jose and his team made my first car purchase a memorable one! i def recommend Acura of Westchester, they have awesome deals!

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Anthonyaponte

May 4, 2015

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I went to Acura of west cheater about 3 weeks after leasing at dodge and Jose worked with me to not only get me approved but got me a good deal on the price of my new TLX

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Al2015

May 4, 2015

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I worked with Dmitry and he made the process extremely pleasant. He was very knowledgeable and described Acura's services in an efficient manner. I would absolutely refer friends and family to Acura of Westchester!Al

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luigi07

May 4, 2015

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Shannon is always very helpful and has a lot of patience with me. I give her 5 stars! My mechanic Glenn is always very thorough and comes out to test drive to make sure he understands my concerns

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Cnunez53

May 3, 2015

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I walked in looking to buy a 2005 or 2007 tsx and I ended up getting talked into a 2011 tsx. I am beyond happy they talked me into it! I have never been more happy with my car ! I recommend this dealership highly ! And the people are extremely friendly!

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evan123

May 2, 2015

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We worked with Julien on leasing an RDX. He made the process super easy and was able to answer all of our questions. We will definitely recommend this dealership and look forward to enjoying our new car.

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MDXgirl72

May 2, 2015

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I went to this dealership alone, which everyone I know was telling me not to do (being a woman), I guess some feel it is better to have a man sitting there asking "the right" questions, but because I had purchased my last car from Acura of Westchester I felt comfortable enough to go by myself. I sat with Jose Crespo & was very pleased with his professionalism & patience. He answered all of my questions & gave me a deal I was satisfied with. I ended up leasing a 2016 MDX & I love it!!

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Imani293

May 2, 2015

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When I need to service my car, I always ask for Shannon Lemon. She's always available and when she's not, she makes sure I get a phone call. She makes everything very easy and comfortable for me. Shannon always makes sure I have a good experience and receive great service. I am glad Shannon is here. Thank you!!!

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MDX

May 2, 2015

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I have been working with Alvin for a few years now and his service is the best. He always works me in and I would definitely recommend him and Acura of Westchester as the service is outstanding.

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kirtap

May 2, 2015

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I made a visit to the dealer the Sunday and made a deal that afternoon without headache. The I was to pick up the car I was worried since I am from New Jersey that it would take the entire afternoon to get it done. But to my surprise, every was ready and waiting and all I had to do is "sign and drive".Excellent service.

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tgreco621

May 1, 2015

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i didnt have an appointment, i stopped by because i noticed my inspection expired yesterday along with i was due for an oil change. immediately my car was taken in for service, i was given a loaner car and within 2 hours my car was done. michelle at the service desk was amazing. and alvin my serice coordinator was THE BEST! thank you acura of westchester! Over 15 years of your service, and it keeps getting better and better!

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GeorgiaRDX

May 1, 2015

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Ken Hicks matched us with the right salesperson, Dmitry Novikov. He is courteous, friendly, knowledgeable, and kind. The best thing was we didn't feel swindled. At most car dealerships, the salesperson disappears to talk to the Great Oz hiding behind a curtain. Then they come back with a ridiculous price. Ken Hicks was right there the whole time and beat a competitor by a few bucks. Dmitry spoke to me with respect, not condescension because I'm female. I came all the way from Queens on a recommendation. I'm very glad I did; they made it worth the trip.

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Janjneary

May 1, 2015

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I've been coming to Acura of Westchester for the last 20 years and I always buy my Acura's from them and get my vehicle services with them too. Alvin is an exceptional consultant and always takes care of me. I would recommend him to anyone for his great customer service skills and I plan to continue to return.

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Raters

May 1, 2015

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1. Dealership / Price / Finance:Fair and AOW can beat other dealers price in the area. AOW won't bother inserting few dollars hear and there like other dealers to add up the fees and making overall price upward. Also won't even push customer like L or M brand car dealerships withdifferent % and numbers. That makes everything simple, including contract-signing process by Finance department, resulting total customer satisfaction.2. Delivery:Usually in stock but if not they will be ready in a week. Everything explained and introduced to Service Department.All paper works with insurance company/DMV cleared by AOW sales associates.3. Overall great experience with no stress. Strongly recommend ACURA of Westchester !!(FYI : It is busy environment due to heavy customer inquires and deals)

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mattgrez

May 1, 2015

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I was coming from a bad experience at another dealership and Ashley turned it all around. She went above and beyond to make sure that I get the car I wanted for a good price. She was incredibly accommodating with my work schedule and in fact we did a lot of the procedure over the phone.She has a great personality and more importantly she is incredibly Honest.She needs to be your go to choice if you want to buy an Acura.I love my new Acura.

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eddiesway

Apr 30, 2015

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They were very polite, friendly, and knowledgable. They made me feel right away at home and made the buying process very easy. Frankie Ferrarro is the best salesman I ever met! He treated me with respect, and he always make time for me if I need him.Acura of Westchester is my new home!

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Lovemyacura simone15

Apr 30, 2015

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I gave this rating because my overall experience was excellent from my sales person Jose to management (Tony )to finance ( Diane )excellent service everyone was very warm and friendly

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Juju311

Apr 30, 2015

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Called before I came in to get a quote. Matt efficiently and effectively walked me through the process and gave me a range of where my note would be a month for the car I wanted. Had my car by the next business day . Process was seamless... (Why not the full 5 stars you say-My only negative was that I couldn't pay the exact price quoted... Had made plans around the original quote) but nonetheless I'm still paying in the same ballpark. No complaints otherwise

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beth123

Apr 30, 2015

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Working with Acura of Westchester and Jon Zung was a great experience. Jon was very knowledgeable about the vehicles and explained what my options were to me in plain English which I really appreciated. If you are looking for a new car go to Acura of Westchester and ask for Jon.

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johnnycash

Apr 30, 2015

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I recently called Acura of Westchester dealership, and made an appointment with Dmitry. He is friendly, helpful, and knowledgeable with all the features of the cars. But most importantly, Dmitry is very fair, not pushy! I took several vehicles for test drive. Dmitry answered all my questions, and I ended up buying a car. Dmitry made the buying process pleasant and easy. I would send my friends and relatives to him for sure.

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missyana1

Apr 30, 2015

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I have been getting my vehicle serviced at Acura for over 2 years but yesterday I had a perfectly smooth appointment with Alvin. He was able to get me a loaner after being told none would be available for weeks! He was very polite, helpful and personable, even giving my son a coloring book. He called in the time frame he said he would and even drove my car through the washer himself, as it was late and the car washers were gone for the day. I returned right before closing and Alvin was still there and still very courteous as well as the cashier Michelle. Safe to say I will schedule subsequent appointments with Alvin.

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smoking1

Apr 30, 2015

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I can't say enough about Acura of Westchester, from my more than helpful and knowledgeable salesman, Jon Zung to the closing process. Jon took his time to help me with all of my question before he even gave me the quote that beat other dealers. When I went to pick up my car it was no hassle process to Jon spending over an hour with me going over my new MDX with him and showing me all the bells and whistles. I can't recommend them more.

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Todd1982

Apr 30, 2015

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I bought a used TL from Dmitry, and found him to be very helpful. He was friendly, courteous, and patient with me - and I'm picky so I definitely took my time! Coffee was a nice touch, too. I felt like Dmitry was honest and had good people skills. It was a great experience and I will definitely recommend him and the dealership to my friends. Thanks!! PS The car drives great, too.

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jonathane486

Apr 30, 2015

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Check out Acura of westchester its great good service help u out with everything they can.check it out u would love it good prices in all parts

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AllisonJ26

Apr 30, 2015

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I recently leased a TLX from Jonathan Zung at Acura of Westchester. Jonathan was professional, knowledgable, and courteous. He went above and beyond to make me feel comfortable and valued. I would highly recommend Jonathan to friends and family.

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Tal2

Apr 30, 2015

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I just secured a leased 2015 Acura RDX from Acura of Westchester. This is my second occasion in five years that I have used this dealership to lease a vehicle--and the experience keeps improving. Jonathan Zung, my sales person, was helpful beyond belief. He engaged the full range of the dealership resources to ensure that I had the least stressful yet most effective buying experience I could anticipate. He was personable but professional at all times, helping me navigate through a number of options with patience and attentiveness to my particular customer needs. Each step of the way, Johnathan employed the assistance of the dealership support staff--from the general sales manager to the finance department staff--to tailor a deal that was straightforward and personalized for me. Everyone he engaged was pleasant and extremely helpful--the epitome of "teamwork." Wow! What a well-tooled business environment. I couldn't be more pleased as a returning customer. Thank you.Talbert T.

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iamthegeneral

Apr 29, 2015

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I recently bought a 2015 TLX from Nick Ramunto, the experience I had was excellent. Everyone there was friendly and honest, Nick was considerate of my time and had my car ready on the day and time it was promised. I highly recommend this dealer.

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GladisB.

Apr 29, 2015

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Julien M has to be one of the best sales men I have had the pleasure of dealing with he was very honest and kept it very professional. I'm looking forward to working him in the near feature

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Monique87

Apr 29, 2015

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When my family and I arrived at Acura Of Westchester on Sunday, the plan was to purchase a certified preowned vehicle. I later left the dealership with a down payment on a 2016 Acura ILX. Matt was a pleasure to deal with. My father is an attorney and he was at a lost for words, which doesn't happen often. Matt really knew his stuff and before you knew it I was doing a test drive. My credit isn't the best, but Matt listened to my needs and gave me a viable solution. Monday I received the news that I was approved, all thanks to Matt.

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TSXChick

Apr 29, 2015

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After an unfortunate incident with an auto parts store installing a battery backwards and causing over $2200 worth of damage to my TSX, I went to Acura of Westchester for the repairs. Shannon was instrumental in not only procuring payment from the auto parts store, but getting the new parts ordered and the car repaired before my business trip. She was very professional and communicated with me during the fiasco, alleviating much of my stress. I'm grateful to her for being so involved and making sure my car was safe for travel. Thanks so much Shannon!

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sk3854

Apr 29, 2015

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I had a great experience at Acura of Westchester. Dmitry was professional and he was very attentive to every detail. He did everything in a timely manner which I highly appreciate. I will definitely come back!

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Polinabambina

Apr 29, 2015

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After I have done my shopping online I narrowed it down to the mdx 2016. I knew the price that I wanted to pay and stopped by Acura of Westchester. Once I walked through the door I was greeted by Matt. He offered me coffee and water and I felt like I was treated like a friend. He sat me down at the desk and started asking me questions. He then took me for a ride in the mdx and I knew I wanted this car! He got me to my numbers in 10 min and told me I can pick up my car in a few hours. Short after I came in and my car was right in the front ready to go!!! Thanks Matt and Acura of Westchester!! Best experience! Will be back after my lease is finished!

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Kiara1126

Apr 29, 2015

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Jose Crespo more than met my expectations. There were no pressure tactics and he provided a great price and insight on vehicles. This was my first car ( 2015 Acura TLX)- IN WHITE but I assure to continue to lease/buy with him. Jose was easy going, honest and very knowledgeable, He provided excellent customer service. I would highly recommend Jose C and Acura of Westchester. Jose actually followed up on my experience after I had already left the lot with the car.... NOW THATS HOW YOU SHOW YOUR CLIENT THAT YOU CARE!!!!! Take notes guys. I am beyond content with the service provided from my salesman!!! See you in 3 Years !

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Legend12

Apr 29, 2015

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They gave me a good price not giving me a reason to shop anywhere else. They were honest and everything they said they would do in having the car ready and flawless.

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Nlmegale12

Apr 28, 2015

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Elizabeth White is one of the most friendliest people I know! EVERY time I walk into Acura of Westchester Liz is brightly smiling at her desk! Besides her great personality, Liz is always willing to accommodate us as customers as well as takes great pride in her work! She takes great care of my car as well as the team there at Acura! She's the best! I wouldn't go anywhere else :)

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tyessence

Apr 27, 2015

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I came in late in the evening after a horrible experience. Shannon was super empathetic and did everything she needed to do to make me feel safe. She literally was about to go home and she put her bag down and accommodated me. -T.Hunter

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chelimar1207atyahoo.com

Apr 24, 2015

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SHE VERY HELPFUL AND HELL ME WITH ALL MY QUESTION I HAD ABOUT MY CAR. AND SHE IS VERY FRIENDLY THANK TO HER I GOT MY TLX. THANK YOU VERY MUCH. CHELIMAR HERNANDEZ

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rviol218

Apr 21, 2015

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I highly recommend the Acura of Westchester dealership. I test drove the RDX and knew this was the vehicle for me! This was my first car purchase/lease and from the beginning to the end it was great. Julian, the sales man was very knowledgable, thorough and helpful. He stood on top of all that needed to be done and always kept me up-to-date and contacted! Both Kenny & Julian made this first experience for me pleasant and stress free.

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brunie822

Apr 21, 2015

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Let me just say that I've had plenty of leases throughout my life but this by far was the best experience and best deals I've received. From the start everyone was very pleasant and welcoming. With that said, my sales representative Jose Crespo was a pleasure to work with. Jose has known my husband for several years now, but I've never had the pleasure of meeting him. Jose was professional and guided us throughout the entire process. I definitely recommend his expertise to everyone. I have always desired an Acura and now I have one. So excited! Thank you Jose!

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mikempm

Apr 20, 2015

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From beginning to end the sales experience with Ashley Medina was outstanding. I test drove several cars and settled on the TLX V6. There were incentives available to me that I didn't even know existed. I would have settled on a less expensive car and actually paid more had it not been for her kindness and honesty. A rare trait in any field of work these days. The price paid for the new car exceeded my expectations as did the car itself. Ms. Medina has a bright future in this business. I hope for the sake of customers like myself that Acura of Westchester realizes how fortunate they are to have such a gem on their sales staff. I also hope they do whatever it takes to make certain that her future is with Acura of Westchester because she is capable of doing the nearly impossible: making the purchase/lease of a new car enjoyable and stress free.

HA

happy acura customer

Apr 20, 2015

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ONLY BUY A CAR FROM BRIANNA IN THE FUTURE RECOMMEND ALL MY FRIENDS TO DO BUSINESS WITH HER OUTRSTANNG PLEASURE . THE ONLY SALES PERSON WITH KNOWLEDGE OF THE PRODUCT PROMPT AND CURTIOUS.

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JulianMDX2015

Apr 20, 2015

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Leased a 2015 Acura MDX through Ashley recently. Couldn't be happier with the service I received from her and the Acura of Westchester dealership. This was my first time leasing a brand new car but Ashley was very patient and attentive with me and made sure that my first experience was a good one. She took the time to go over things with me so that I felt 100% comfortable about the deal. The MDX is amazing, and I will certainly continue my business with Ashley and Acura of Westchester in the future.

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Carolyn Acura repeater

Apr 20, 2015

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I called Acura on the 3rd of April sadly the RDX was not available. I must say hats off to Brianna for getting me this amazing car sooner then promised. Angela for having all the details I wanted installed before I got there I purchased an ILX from them a few years ago. I will never go anywhere other than Acura of Westchester. They are loyal friendly and professional. Johnny your team is just as amazing as you are

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RA

Apr 18, 2015

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Brianna Tozzo is wonderful to deal with. Extremely friendly and professional.. Great experience. I highly recommend Acura of Westchester. Car drives great. Great features too.This review is for a new car, but it won't let me select a make, so I changed it to used.

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Scentsy Gal

Apr 17, 2015

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I am in awe over the amazing service I received. I called Brianna on April 3rd looking for the RDX. Unfortunately none were in stock. She went above and beyond to get my new car and it was a breeze from there. Angela made sure all the extras I wanted were installed prior to getting there. Johnny your amazing and your 2 ladies are equally amazing. I am a return customer bring back my ILX and leaving in a RDX is an awesome feeling. I will never go anywhere other than Acura of Westchester.

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alberghj

Apr 17, 2015

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Ashley Medina, very professional, courteous, made for a great overall experience. I would highly recommend Ashley to anyone in the market for a new or used Acura.

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EStaff

Apr 17, 2015

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Simple rules ... Do your homework.Find a dealer that has a history of exemplary service to its customers.Be honest about the parameters of your current "best" deal when shopping for your car.Know what you want and how much your buying floor is - that way, if the economics make sense, you are ready to say yes.And then pick up the phone and call Acura of Westchester. Matt and I worked out the math for my new Acura RDX in less than 5 minutes. He wanted my business, had superb phone skills and made this process easy. Took care of everything via email and once the car was ready, got first-class treatment from both Matt and Jose as well as the Finance/Business Team.Love my new Acura !Regards,Eric

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CMarie

Apr 16, 2015

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Acura of Westchester is an excellent choice for getting a car. My sales rep, Julien Morand was very helpful in getting me a great deal on a new Acura. He answered any and all questions I had and provided me with the knowledge I needed to make an informed choice. The other staff members I dealt with were also very knowledgeable and helpful. I felt no pressure and was impressed with the combination of friendliness and professionalism provided there. I am glad that I made the decision to go to Acura of Westchester.

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Tonymdxthebest

Apr 16, 2015

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Chris Colucci is GREAT ! PERIOD ! He is the reason why I have continued to service my MDX at Acura of Westchester. Chris is knowledgeable, courteous and prompt! From the first service gentleman, who takes in my car, to the last service person who delivers my car.But because I have not used other service facilities, it would be difficult and unfair for me to gauge over all pricing.

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cb17

Apr 16, 2015

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The sales representative (C. Anthony Meed) was tremendous. He was able to answer all of my questions. He knew what I was looking for and was able to have the car available for "next day" delivery.The car was immaculate and after a few instructions, I was able to leave as a satisfied customer. I have known Anthony for over ten years and would highly recommend him to anyone.

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Microe

Apr 16, 2015

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I found the experience of purchasing my car at Acura of Westchester very relaxing. There was no hard sell The company and vehicle have a great reputation and the people at the dealership were knowledgeable and professional.

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Lgrullon

Apr 14, 2015

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I have visited many dealerships in the past and never really cared to revisit them in the past but Acura of Weschester was different. Alvin their service advisor was very informative, honest and it never felt like he was trying to sell me something. That's the feeling I usually get whenever I visit one of these places!!! Great service at this dealership, will definitely recommend to all Acura owners in NY... Way better than tge rest of them.

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Ice17duece

Apr 10, 2015

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They're awesome ya should go over there to Acura of Westchester there job are good and you'll come out being satisfy and happy.

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Acuracar

Apr 10, 2015

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This is the second time I am purchasing a car from Rob Ellard & he is not only the best car salesman but extremely funny! He provided exceptional service!

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Germaine

Apr 10, 2015

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I made a purchase the same day and am thrilled with my decision. I leased a new TLX and am enjoying the care immensely. I will definitely revisit Acura of Westchester when I am considering a new car.

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adrianna23

Apr 10, 2015

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I am a first time car buyer and I was interested in the ILX. Julian Morand really helped me out and went through pricing and breakdowns which was awesome because I had never leased a car before. They got me exactly the car I wanted!

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franklora

Apr 8, 2015

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I like the way treatment me very good and courtesy they help me to get what I want.l would recommend all my friend to buy a car there.

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caroltchr

Apr 8, 2015

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I have purchased or leased 7 cars from this dealership over the years, but my experience during this last lease of a 2015 MDX was handled by Frankie Ferraro in such an outstanding manner that I felt compelled to write this review. He wasn't actually my salesperson at first, but he was the one to help finalize the deal by offering me such good lease terms that I wound up getting a bigger car (MDX) than I came in for (RDX). He also helped me choose colors and was able to get me the color I wanted; and finally, he really came through for me when my salesperson left town during the weekend I was supposed to pick up my car. He did all the paperwork and handled the lease transaction and delivery in a friendly, professional manner. I'll be sure to come back to see Frankie in 36 months when my lease is up.

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candrada

Apr 7, 2015

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Jose Crespo was very attentive and accommodating. He helped me with everything I wanted plus more. I am glad to have him as a salesman because the first attempt at this dealership another salesman gave no help at all. Luckily Jose Crespo made the second experience a lot better. I am very happy with the car and would definitely recommend him !

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Lindsaye15

Apr 6, 2015

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Weve had great experience working with Jose crespo. he was extremely helpful in providing what was needed and followed up with any issues we had after the purchase. He took his time to work with us to get us exactly what we needed. Well definitely advise all our friends and family to look for your dealership and ask for Jose, frank Ferraro, and Julian Miranda on their next purchase. Thanks again.

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Jan

Apr 6, 2015

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I am writing this review to let you know what a valuable employee you have in Brianna Tozzo.This is the 4th car I have leased with your dealership but my husband was always present to help me in this selection. Due to his recent passing, this was a task I was dreading. I was greeted by Brianna and she had the sense something was very wrong. When I explained the situation, she took me by the hand and soothingly and warmly guided me through the process. She is quite the asset to your organization, and I could not speak more highly of her professional manner and at the same time very sensitive to my needs. Janice LeitnerPS BTW, I love my car!!

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Anjk

Apr 6, 2015

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Amazing experience!! We went to this dealership on a Saturday and were treated like a customer should be treated. Ask for Jose, he will take care of your needs at your terms.

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Delarosa1

Apr 6, 2015

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alvin has really been great help when I need it! I would recommend him 100x he has always giving me great rates and works around my schedule although everyone at this dealer is good he really pushes the button and give great natural costumer care Thanks always!

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uprising12

Apr 6, 2015

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I am thrilled with my new car and the expreience I had at the dealership. Frankie was awesome and would highly recommend him to anyone! He made the process easy and I felt comfortable with my decisions. He is the BEST!!!

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lily0245

Apr 6, 2015

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My sales women was Brianna Tozzo, she was amazing the work and knowledge of the 2016 MDX I purchased she went through each and every aspect of the vehicle and answered every question I had. I also received a follow up call from the dealership the following day to see if I had any questions. Yesterday I received a hand written personal thank you card from Ms. Tozzo thanking me for buying the Acura MDX. All I can say is unreal service. It was like I was at a Five star hotel Thank You, Joe A. .

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criso moya

Apr 5, 2015

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I'm very happy with my new car. Thanks to Jose Crespo for his good work, attention and cordiality. He was 100% honest with us about the vehicle. He never tried to cut straight to the deal, he always confirmed that we were sure we wanted it and liked it which I appreciated.

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lenioffe

Apr 3, 2015

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Perfect service. Shannon has always been friendly and competent. Today was no exception. I'll see her in the fall! I highly recommend this dealership.

GW

George Washington Vehicle

Apr 2, 2015

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Today my husband and I stepped out of the Acura of Westchester with big smiles on our faces. Never before, we feel so satisfied with the services from the Acura of Westchester. Especially Jonathan Zung, who is the gentleman that you should look for if you want to buy or lease cars. It took us only 3 times on the phone with Jonathan and each time less than 5 minutes yesterday and the deal went through smoothly. Although the last ten years, we had purchased 4 cars from different dealers( Murano SUV, Volk Wagon, Mercede Benz ML 350 and Porche Cayman) and leased 2 Acura MDX cars (Acura of Paragon), each of the deal left us with the sour taste in our mouths. We didn't expect any thing today when we stepped in the door of the Acura of Westchester because we thought that the history would repeat itself again. We were wrong. As Jonathan promised us yesterday " today you just come to sign and pick up the car." He was on the money. Our car was ready and waiting for us. However, when we got there, we changed our minds and asked him to up grade our car to advanced options. He was extremely patient and happy to provide us with more information about the options that we requested. Finally, we decided to keep our original option and went ahead to sign the lease. This is our first time to write a review for a car dealer. We have never written any review before because we never have had a good experience with any car dealers except Acura of Westchester. All in all , we want to thank Mr. Jonathan Zung and Acura of Westchester for providing us the smoothest and hassle free transaction ever. Again, thank you soooooo......much Acura of Westchester.Best,L and T

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Suzie

Apr 2, 2015

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I'm over the top loud...... I want good quality service n that's exactly what Alvin delivers.. He is one of those people who goes above n beyond to get the job done.Most important he takes responsibility when they are at fault n work hard to fix it . Job well done Alvin

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sunriseh2o

Apr 1, 2015

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We went in because we made a mistake. We were 2 years into our 3 year lease and honestly, we lost track of the time and thought it was time to make a decision to buy or trade for a new lease. Jonathan was very nice and informative. He let us know that we could stay as we were or he could go crunch numbers and see what our luck was for lowering our payment for a 2015 that they needed to move. I had little hope at that (newer rdx - lower payment)... wouldn't hurt to see though. He came back beaming ear to ear... sure enough - lower payment... and no money down. Crazy. Before I could believe it and as easy as can be - we switched cars. no haggling. We waited too late (on our end) to get the wheel locks changed... so we had to come back the next day. I bet if I had remembered... we would have gone over to service then. Instead I came back the next morning before they had a chance to move the "old" rdx off the lot. Alvin walked over/through to the sales side before they were open to get clarification for my crazy request. He changed them out pretty quick (especially for no set appointment) and sent me on my way. This place does have excellent customer service. We have never had an issue here...

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Ricardo570

Apr 1, 2015

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Words can not describe how beautiful inside n out Brianna is . No matter what issues you have, she will go out of her way to make your experience amazing. Shes been selling cars to my family since i was 14. Im about 25 now and all i can do is thank her so much. Anyone wants a car go see Brianna, she will make it happen!!

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acurasurvivors

Apr 1, 2015

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Matt was great. Ashley is a sweetheart and very kind. The greatest asset to Acura of Westchester is Danny Giannotti. He is the most professional individual I have met. He will help the customer in anyway he can and is one of the best managers of people I have seen in a long time. this is one of the best dealerships I have worked with and that is why my wife and I are now in our 5th Acura. Thank you guys

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glamgirlkira

Apr 1, 2015

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I walked into the Acura of Westchester one day for service and went on the sales floor to kill time. I was then approached by Jose and he introduced me to the new TLX. I instantly fell in love with the vehicle and he arranged for me to go on a test drive the very same day. I wasn't in the market for a new vehicle but after the test drive and the obvious savings I would benefit from upgrading my vehicle it was only a no brainer that I made the switch. I would recommend anyone purchasing an Acura to visit the Acura of Westchester because of their exceptional customer service and deep knowledge on their vehicles.

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Bmwaudi

Apr 1, 2015

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I am writing this note to show my appreciation for the outstanding customer service provided by Shannon lemon. She has a positive demeanor, and always greet me with a smile and is extremely attentive to my scheduled and off scheduled service appointments.Great customer service makes your customers feel that you care about developing a long term relationship...that means more than making a sale. On that note, it is truly a pleasure working with Shannon because she goes out of her way to accommodate my service concerns.Larry B.

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acuragirl

Mar 31, 2015

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Frankie and Liam were great! Great service! I would recommend them and Acura of Westchester to anyone interested in buying an Acura. Thank you so much.

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dsg

Mar 31, 2015

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Nick at Acura of Westchester is A+ in my book! He is exceptionally courteous, pleasant, knowledgeable and extremely helpful in getting me the best deal possible and helping me set up my new car, He went out of his way to make my experience a stressless and enjoyable. I would recommend him to everyone looking for a new car!

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LoveMyMDX

Mar 31, 2015

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My experience with Tom at Acura of Westchester has been nothing but incredibly positive. His A+ customer service skills has made my regularly scheduled maintenance appointments stress free. It's truly a pleasure working with Tom as he is definitely an asset to this establishment!

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dlizromero

Mar 30, 2015

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Alvin is very helpful, courteous and really went out of his way for me on a recent issue I had with my vehicle. I was extremely satisfied and happy with his efforts.

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JRugg22

Mar 30, 2015

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Everyone was extremely helpful and pleasant to work with. Everyone worked together to get me the best deal possible. I would definitely go back for my next car.

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Jcast828

Mar 30, 2015

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I had a great experience at Acura of westchester. I traded in my NISSAN maxima and I recieved a fare price. I will recommend this dealership to everyone.

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lcami

Mar 28, 2015

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My experience with Acura of Westchester was phenominal. Our dealer, Jon, made the whole process quick and to the point. I never had such a fun and easy experience buying a car! Thanks Jon!

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BarryKoski

Mar 24, 2015

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This is my fourth leasing experience with this dealership, all with salesperson Ms. Brianna Tozzo. Brianna is great to work with: she's very professional, knowledgable and reliable. She listens carefully to what I need in a car and does not try to convince me to lease a vehicle that has more than I need. I can't say enough good things about her.

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Steve S

Mar 22, 2015

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Very happy with Acura of Westchester, and particularly Alvin De Leon. I am a long time customer, roughly 3 years. The service is always prompt, friendly, and well done. If there is an issue, it is quickly corrected. Very highly recommend. Alvin is excellent.

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ShahM

Mar 22, 2015

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I have a 2008 Acura MDX base, covered under Acuras extended warranty. I went to Acura of Westchester in first week of Jan, 2015 for a possible upgrade to a newer model and to consider leasing a 2015 ILX in addition. They offered a very unreasonable trade-in for my MDX and I left. Few days later, I took my MDX to Acura of Westchester on 01/17/2015 to diagnose a scratchy noise coming from exhaust, and inconsistent seat memory in cold weather. Regarding the seat memory, the service consultant, Shannon Lemon mentioned that the passenger side mirror (which was working fine at that time) is after market and is affecting the seat and steering memory and needs to be replaced. After I came back from dealership, I noticed the driver side mirror was frozen and not moving, and seat memory light on the driver door was off and seat memory was completely non-functional. I called the dealership and scheduled an appointment. On 01/31/2015, I dropped my MDX at dealership at 10:15 AM. Around 3 PM the same day, I received a phone call from the service consultant, Shannon Lemon, who said that the passenger side aftermarket mirror is short circuiting the driver side mirror as well as the steering and seat memory system, and that this particular electrical issue is not covered by Acuras extended warranty. She intentionally did not mention the electrical, short-circuiting, and warranty non-coverage issues in the written report. My wife talked to the manager, Chris, who emphasized that further diagnostic work up is needed at rate of $130/hour.I had some body work performed on my MDX in 5/2013 and replaced the passenger side mirror by a Geico certified mechanic. The driver side (original Acura) mirror was fully functional until after the car was serviced at the dealership on 01/17/2015. There was no so-called short-circuiting during the 1.5-year period since 5/2013.I took my car to an independent third party mechanic on 02/4/2015, who performed the diagnostic work up and found that the power supply to the driver side mirror was unplugged. Upon re-plugging, both the driver side mirror and the seat memory became fully functional. He did not find any evidence of short-circuiting. I paid around $2400 in 2012 for the extended warranty to cover for any future electrical issues among others, and non-coverage of such issues would constitute a pure waste of money, adversely affecting brand trust. Interestingly enough, the third party mechanic identified and remedied the problem in less than an hour which the Acura trained technicians (who work on hundreds of Acura vehicles every month), could not diagnose and fix in more 4-5 hours. I reported the issue to Acuras client relations. Ms. Katrina called few days later from Acuras office, and told me that Acura cannot take any action against the dealership since dealership is an independent business. She offered reimbursement in the amount of $108, (which the outside mechanic charged). I was not interested in $108, but rather some disciplinary action taken against the dealership. The driver side mirror and seat memory stopped working immediately after the car was serviced at the dealership to fix the exhaust issue. The outside mechanic found that the power supply to the mirror was unplugged. The scenario is highly suggestive of this unplugging being performed by the dealership. The mirror and seat memory itself is a rather trivial issue. What is concerning is the fact that it was most likely done by the dealership. I had to make a subsequent appointment, go there, take a loaner, and go back there after 5 hours with the issue still being unresolvedwhich the outside mechanic later fixed it in only an hour.Its beyond my understanding that the dealership works under the banner of Acura and uses its name to attract customers, yet its actions are deemed immune by Acura, as these actions according to Acura does not lie under the jurisdiction of Acura since the dealership is an independent entity (???). It means the dealership can do whatever they want and get away with it? This further implies that Acura has no system of check and balance and can not hold dealerships responsible for their cheating and unprofessional and unethical actions. Acura is an established reputable auto brand but its reputation is seriously compromised rather ruined by unprofessional demeanor of dealerships with ulterior motives.

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Bill Foxx

Mar 21, 2015

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Ronnie was extremely personable and a joy to work with. There was ZERO pressure to make any immediate decisions. His product knowledge and expertise made our experience hassle-free and pleasant. We recommend this classy dealership, and Ronnie specifically, without hesitation. If you want to be treated with respect and do business with true professionals, buy your car here!Bill & Jeannine Foxx

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CJV

Mar 20, 2015

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Jon Zung was the reason we decided to return to Acura of Westchester to lease our second RDX. Jon is extemely personable, professional and helpful. Both car leasing experiences were a breeze and we would recommend the dealership thanks to Jon's professionalism.Cliff & Anne

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TofiqTIMS

Mar 19, 2015

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I'm not a fan of writing reviews but I sincerely recommend Acura of Westchester to everyone out there who's willing to get a car. They have great people with excellent customer service. Jose M. Crespo made it all happened, he's a funny guy, very friendly he makes you feel like you are part of the family. Thanks Jose you the best maann. Thanks also to Alex n Audrey. I've been to other dealership that I will never want to go back to because of the way I was treated BUT with Acura of Westchester I will go there there any day and anytime because of the way you get treated, so breathtaking.

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ruth

Mar 18, 2015

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My wife and I recently leased an ILX from Acura of Westchester, and every facet of our experience was was absolutely top notch. We were made to feel welcome and appreciated from the moment we walked in the door. In addition to receiving a great deal, the level of customer service exceeded our expectations. Our sales representative was extremely friendly and knowledgeable, patiently answering all of our questions and thoroughly explaining the many features of the car. Once we selected a car, the finance process was the most relaxing and pleasant we have ever experienced in our many years of buying or leasing cars. Our finance adviser, in addition to carefully explaining the terms of the lease and making sure we thoroughly understood every detail, made the process both easy and stress-free. Our overall experience at Acura of Westchester will certainly make us repeat customers, and will ensure that we recommend the dealership to friends, colleagues and family.

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Jessiib1989

Mar 17, 2015

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The Acura of Westchester dealership has excellent service and a friendly environment that made the choice clear. Rob and Frank made the process effortless and I am very happy with the entire experience. I went to a number of other dealerships that did not come close to what Acura has to offer. I am highly satisfied with the exceptional quality, appearance, and reliability of the 2015 ILX. I recommend Acura of Westchester, as it encompasses the expectations of a car buyer, making it a pleasant and exciting experience.

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Joefalc

Mar 16, 2015

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Love everything about the dealership and the car I purchased. Everything was explained to me very clearly, the car was very fairly priced and i plan on returning to purchase a new one when this lease is up

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rxdoc

Mar 15, 2015

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Always courteous, willing to help out whatever the matter is from maintenance issues to repairs. Great prompt communication to and from. Makes me come back everytime. would recommend A +++

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Kobeduardo

Mar 13, 2015

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I have been a customer of acura of Westchester for 2 year (2 cars) and I always have a great experience in this dealer, Jose Crespo just help me to get exactly the car that I wanted and paying the exactly amount that I wanted to pay, I sincerely recommend this sales representative, friendly and make you feel comfortable and even help you to make your choice based on what do you need. Thanks. Eduardo Almanzar

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NYrick

Mar 13, 2015

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Alvin DeLeon works with his customers to ensure they get what is needed for their vehicle. He goes over all the information you would need and makes the process very easy. He is not pushy and makes you feel comfortable.

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ljguayara

Mar 12, 2015

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Jose Crespo was our dealer. He was always courteous and patient.We enjoyed meeting with him and look forward to more business in the future.

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James fraser

Mar 12, 2015

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Was good friendly, follow-up and got me the best deal for my circumstances. At everturn the did every thing for me and made this experiance fast and easy.

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ilovecars

Mar 11, 2015

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Thomas service at Acura is by far the best service i had so far. Been to Infiniti,Chevrolet,BMW,and none of them seem like they were trying to work with me when something went wrong with there product. Tomas always tries to put me in the newest loaners to show me what's the newest features and spec.I'm leasing an Acura TL and I'm looking forward to starting a new lease in the Latest Acura. I will recommend Thomas service if you're thinking about getting into an Acura. I couldn't ask for a better person to help me with my service.

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Rob

Mar 11, 2015

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I have been coming to Acura of Westchester for many years now and I have never ever been disappointed. The quality of the service, the professionalism and the whole overall experience is simply put....Awesome! Tom Maxfield represents everything special and great about Acura. He makes me feel confident and at ease about anything needed for my car. Simply the best !!! Acura of Westchester is to be commended for the wonderful dealership and staff that they truly are. Thanks again Tom. Sincerely , Rob Wolf

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madmexv

Mar 11, 2015

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Julien was a great sales rep to deal with. He took his time explaining the Certified pre-own program, and met our needs without being pushy, or trying to sell us on something we didn't want or need. So far, we are very happy with our purchase.

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Gloria

Mar 11, 2015

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Hi. My name is Gloria Peraza I just leased a Acura MDX. I loved the car . Dealing with Jose Crespo it was a nice experience , Jose Crespo was amazing he made the process fast, easy, and affordable. We did everything over the phone .That day I Whent to pick the car even he walked me through my new car and helped me setup my bluetooth. I couldn't have asked for more. It was a nice

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jchris17

Mar 10, 2015

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I was a previous own of an Acura RDX. I loved the car and wanted to renew my lease. I worked with Brianna Tozzo the first time and remembered how great that experience was, so I worked with her again. Brianna was amazing. She made the process fast, easy, and affordable. She even walked me through my new car and helped me setup my bluetooth. I couldn't have asked for more.

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Tom

Mar 10, 2015

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I was referred to Rob Ellard at Acura of Westchester by a co-worker who bought a car from him. Rob is a professional and was considerate during my car buying experience. I recommend seeking out Rob if you are interested in an Acura..no typical pressure car sales tactics or deceit!Tom M.

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Rob P

Mar 10, 2015

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As an Acura owner and customer of Acura of Westchester since 1997 I had an easy and pleasant experience while returning my lease and starting a new one. Ken, Jose, Diane and Angela made the experience and transaction seamless and took care of all my needs from picking out a new vehicle and delivering it to me as promised. I always feel at home there and the staff always makes me feel like family while visiting them.

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VJ

Mar 10, 2015

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My wife and I just had the best car buying experience we've ever had. Working with Jonathan was a true pleasure. We told him upfront what our budget was and what we were looking for he went 'above and beyond' to make things work for us. Jonathan showed us what was available and then worked with his Sales Manager to get us what we wanted, including our 'must have' accessories, within our budget. We traveled over an hour to come to this dealership and it was well worth it. We will be returning to Acura of Westchester for our next purchase!

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eortiz

Mar 8, 2015

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Brianna was extremely helpful helping me navigate my first car purchase. I felt really comfortable with her and would recommend her to anyone looking to purchase an Acura.

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youngmerl

Mar 7, 2015

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My first lease... great deal awesome customer service. Thanks to Danny and Dmitry I see you in a few years for the next lease... Thanks Again!!!!

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Debbiebavv

Mar 5, 2015

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My name is Debbie and my husband's name is Vinny. We recentlyy moved to Long Island and the first thing my husband said is he wants the new TLX. He decided to test drive the car at an Acura dealer in Farmingdale where we moved to but he only wanted to purchase the car from the dealership we have always trusted, Acura of Westchester. He loved the car and decided to call Liam from Acura of Westchester and told him that he wanted to come in to purchase a new car. He told Liam that he test drove the car in Long Island already. Liam told him not to worry about going to their dealership in Westchester since we live far. He said they would do everything over the phone. Liam than had another dealer, Matt, continue the process with my husband because Liam had to take off, he just had a baby-CONGRATULATIONS! :) This was our first time dealing with Matt and he was so professional and friendly and he made the purchasing process so easy. Matt did everything with Vinny over the phone: color choices, the credit check, down payment and even gave him a better price than the dealer from Farmingdale. We went the following Saturday to pick up the car. I was amazed that we were able to do everything over the phone. I told Matt it was easier to purchase a car with him, than it was to order Christmas gifts for the holiday. We waited about 15 minutes, signed the paperwork and drove off with a new car.As always, my husband and I have only the best to say about Acura of Westchester. Professional, courteous and make purchasing a new car over the phone, a reality. Totally impressed and will definitely deal with again!! Thank you!!

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dhj108

Mar 4, 2015

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Liz provides excellent customer service! She very responsive to all requests and aims to exceed expectations. I know when I get a call from Liz, she'll have all the details I'm looking for and able to thoroughly explain to me the options. She anticipates what I may ask and she prepared to answer my questions. She always delivers service with a smile and friendly demeanor. She makes doing business with Acura of Westchester always a pleasure.

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uchusky99

Mar 4, 2015

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Anthony Meed and the team there were friendly, professional and made leasing my new car easy. I would recommend them to anyone looking to buy or lease an Acura.

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Mrs B

Mar 3, 2015

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My husband and I purchased our vehicles from Acura of Westchester. We both dealt with Julian and Demitri. I personally found Julian to be much more attentive to my husband and I were as Demitri was fast talking and a little impatient. Overall we were pleased with the service and got what we were looking for at a decent price.

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Lfalsetti86

Mar 3, 2015

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Upon my arrival, everyone was extremely friendly and cordial. In addition, Brianna (salesperson) was very attentive and knowledgeable, answered all my questions and cleared all my doubts. She was able to understand my wants and needs in order to better help me during the process. Brianna went absolutely above and beyond, therefore it made me feel comfortable and trust that I was getting the best deal possible. In general, all the staff was focused on helping me out with my new car. I will absolutely recommend, not only Brianna, but the dealer in general for any type of service.

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Gayane

Mar 3, 2015

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This Acura dealership is filled with very friendly staff and cars that live up to their reputation. Car leasing can sometimes be a difficult experience but the staff here, particularly Vincent and Ken, made it so easy I can't imagine going anywhere else. The process was done just about flawlessly. I would absolutely recommend this dealership to others.

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robertfligel

Mar 3, 2015

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I picked up a new rdx yesterday. My salesperson, Julian Morand was outstanding in all respects. knowledge of models, features, pricing, responsiveness and flexibility to name a few. I have been leasing cars for 20+ years and this was a top experience. and... ps, the car is great

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Soupedup

Mar 2, 2015

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My husband and I came in last Friday and test drove the 2015 rdx. Dimitry made the process flow very smoothly and we drove out the next day. Thank you Dimitry and Acura of Westchester!!

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eddier1

Mar 2, 2015

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Great experience!! If you want an Acura this is the place to go! This is my 3rd Acura from Acura of Westchester! Frank Ferraro is the man to see! Tell him E sent you lol!!! Thanks Frank, you are the man!!!

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Evanbyoung100

Mar 1, 2015

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This is our second car with this dealership and I look forward to our third. The staff has always been attentive and accomadating. Great Experience!

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Jacob

Mar 1, 2015

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Although there is an Acura dealership around the corner from my house, I wasn't impressed with their service. Decades ago my father had bought an Acura from Acura of Westchester and had a great experience - so I figured I'd give them a try. Franki and Liam took all the time in the world to help me find my perfect Acura. Even though I was shopping for used instead of new, I still got the same attention I would expect. If you're in the market for an Acura, go here - it's worth the trip to Westchester even for us NYC folk.

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barbaraacura2014

Mar 1, 2015

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I am replacing a 2006 with 2014 TSX; love the car; Frank Ferraro was very accommodating in matching my needs with cars available at the dealership. He set up the basics on the navigation/bluetooth systems and made me feel confident I could return with questions. Introduction to the new cars has always been too fast and abbreviated for me...but the manuals should fill in the gap as well as the fact that I had an earlier TSX with similar systems. In the past I have found service at this dealership excellent and the representatives very nice and helpful this significantly influenced my decision to by another Acura from Acura of Westchester.

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Julian

Feb 28, 2015

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Brianna was the best! She made buying a car hassle free, Simply put, best price and best service. Will definitely go back again. J. Wise

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Shapiro917

Feb 28, 2015

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I was very pleased dealing with Acura of Westchester- my wife and I were helped by Dimitri, who was pleasant, knowledgeable, and helped us secure a great deal on a lease. Service was quick and efficient, I appreciated that I was helped down to the last minute when the car was delivered. Would definitely recommend Acura of Westchester and Dimitri to friends and family.

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Lrudz

Feb 27, 2015

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My experience at this dealership was a positive one. The customer service was great- Vincent was professional, courteous, and willing to help. Thanks for your help!

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Johnm

Feb 27, 2015

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Vinny was very professional and willing to help me in anyway possible. Had great product awareness and was a big help in finding me the rite car. Thanks a lot vinny ! JJ M

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aieyla

Feb 26, 2015

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Overall Very pleased with the service. Every thing was quick and precise. Tony DellaPietro really made us feel special and worked amazingly with our budget.Alex Piccirillo You Rock you made it happen.

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Laporte84

Feb 26, 2015

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It was a very easy process, we agreed on a number with minimal haggling and there wasn't any hidden mark ups when it was time to finalize all the paper work.

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Humancrush

Feb 26, 2015

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Thomas Maxfiled is a dynamite service representative for Acura, he is professional, he keeps you informed and he is very personable. Thanks for the great service.

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DanO5466

Feb 26, 2015

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Service was prompt and the wait time was exactly what I was told. Chris Colucci (my service consultant) went over everything with me and made sure I understood everything.

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frank b

Feb 23, 2015

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dmitry and jonathan were excellent. they did not put on any pressure, were extremely knowledgable, and helpful. i felt like i was dealing with family right from the start. GREAT JOB GUYS!!!!

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cfm73

Feb 23, 2015

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great experience, thanks to jose and danny i got my wife an ACURA MDX in just a matter if hours, my trade was priced right, i felt like family in there specially with jose and danny, GREAT PEOPLE!!!

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Soupedup

Feb 21, 2015

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My wife and I came in today to look at a 2011 tl we saw online. The car was sold, but dimitry showed us what else was in stock. We ended up picking up a used tl the same day. We picked one out and went to get lunch. In one hour the car was ready. Even though it was snowing, Dimitry stayed past closing just for us. Definetly made us feel special.

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Soprano519

Feb 21, 2015

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From the time I Made the apt. to come in till the time i picked up the car was a pleasure. Johnathan an Ron went above and beyond to get me out of a current lease from another dealership that i was hating. They worked out all the numbers to make it work out to exactly what i wanted to spend. I purchased and was in my car in less than 24 hours i cant thank them enough. Will deff see them again in 3 years to purchase another car. Thanks again As of writing this i just put 100 miles on the car already and im loving it. not like MCdonalds though lol lol lol HA HA

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CraigT

Feb 21, 2015

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I just leased a brand new MDX and the experience couldn't be easier. My sales associate, Brianna, gave me her best price right from the start (I know what other people pay for their lease) so no haggling. Great experience all around!

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lifeofart50

Feb 20, 2015

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From beginning to end I felt valued and important. The customer service was excellent. The salesman worked with me to get to a good negotiated price. Overall it was a pleasant experience. Now I'm enjoying my vehicle..

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Rdelacruz

Feb 18, 2015

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Anytime my MDX is in distress, Alvin and his team are always there for the rescue! It's always a pleasure working with Alvin and I can't thank him enough for everything he has done for me. Thanks to Alvin and Acura of Westchester for all of your help and exceptional service!

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arkady23

Feb 18, 2015

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After having visited multiple dealerships, we were lucky enough to get paired with Jonathan Zung. His approach really resonated with my wife andI. In brief, he was patient, informative, and low key. At the other dealerships, we felt constant pressure from the salesmen, and their impatience showed. We ended up getting a new MDX, and we were happy with the whole process. Honestly, we easily could've ended up with a different car, or bought our car from a different dealership, had we not worked with Jonathan.

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cb7lover

Feb 16, 2015

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I purchased my 2012 TSX tech from this dealership and have been going back to them for service ever since, i live in queens and make the trip to the bronx every couple months because of the excellent service i receive. Im very busy with my work schedule and my service advisor ,Alvin DeLeon, always does his best to accommodate me. i drop the car off and I'm in a loaner car in under 10 minutes it is great. i would definitely recommend getting a car and servicing it at Acura of Westchester to everyone.

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Columbia90

Feb 16, 2015

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The whole staff was very pleasant. They made the sale without making it feel like they were shoving it down your throat. They traded me out of a longer term lease into a new RDX and were able to do this while reducing my overall payment. I would not have even known about this option had they not initiated the process of contacting me. I have been a long time customer of this dealership and would not go anywhere else for an Acura. No one wonder they are rated as the number one Acura dealership in the entire country.Mario

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leah

Feb 15, 2015

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My windshield was shattered by ice from a car in front of me and I brought my car in to the nearest Acura dealership, which was Acura of Westchester. I had not purchased my car there nor had I ever serviced my car there. They could not have been more professional and efficient. Alvin De Leon was my service agent and I was extremely impressed. He was kind, patient, informative and dealt with my insurance and had a rental car ready for me almost immediately. I highly recommend their services.

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truefreedom2

Feb 14, 2015

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I've been purchasing cars from this dealership for over 20 years and they treat me like family. That's why I continue to buy my cars from Acura of Westchester.

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Phillip

Feb 14, 2015

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My name is Phillip V. and I recently leased a 2015 Acura ILX from Acura of Westchester. My sales consultant, Brianna L. Tozzo, was outstanding. She went above and beyond to assist me in terms of what the best option for me would ultimately be, which was to lease the Acura ILX. She also took the time to help me find the best insurance company that would also give me the best rate. I would recommend this dealership, as well as Brianna, to anyone considering purchasing an Acura.

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MikeG2015

Feb 9, 2015

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I visited 3 other dealerships before going to Acura of Westchester. When you get there, ask for Brianna Tozzo! She was not only friendly and patient with us during the entire process, but courteous and professional in every way. Brianna was able to get us a fantastic deal on a MDX, with the ribbon on top! I look forward to seeing Brianna very soon, and purchasing another Acura! Who's the best! Thank you Brianna.

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Rosepetalz31

Feb 9, 2015

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I Love Love Love coming here to service my car! :)Elizabeth White is amazing with helping me out with any service I need for my MDX!!Liz... Is always available for me to come in. The staff is friendly and always willing to help you out! Thanks so much!! Rose :)

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pacinoj

Feb 9, 2015

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When my Nissan Murano lease was ending, I reached out to a few local dealerships to compare like models and while other dealerships were difficult to schedule appointments with, the team at Acura of Westchester was great to work. Vincent was easy to get a hold of, very responsive over email and the phone and when I ran into a few issues during the process, he was very patient as I worked though them. I love my RDX and would recommend buying or leasing from this dealership in the future.

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Lindz7755

Feb 9, 2015

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This is my 3rd Acura and I keep going back for more. Acura of Westchester treats their clients like family. Brianna Tozzo was amazing, she helped me and gave me advice not only being my sales person but as a friend. She was very honest with the decisions that were being given to me. She treated me like I had been her friend for years. She is a very knowledgeable woman who was willing to work with me under my circumstances. I had a great experience with Brianna and will be sending my friends to work with her in the future. I am in love with my black 2015 RDX.

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Donnal42

Feb 9, 2015

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I had a 2009 MDX that I bought somewhere else and now my new 2014 MDX that I now bought at Acura of Westchester because of Alvin. Alvin speaks Spanish so its easy for me to talk to him. I go to Alvin with any questions if car related or personal, if he doesnt know then he tries to help me get it another way. I'm happy with the service here because its good.

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xrobin

Feb 8, 2015

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I've been working with Alvin and it's been a great experience: Alvin is very professional, helpful and trustworthy. I'm globally very satisfied with Acura's service for my 2011 MDX.

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Mikeperez

Feb 8, 2015

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Alvin is my service rep since my 2010 ZDX and now I just got my brand new 2015 TLX and bringing it in for service has not changed. Alvin is very knowledgeable, understanding and trustworthy. I would definitely recommend him.

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Baci BX

Feb 8, 2015

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Matt was very professional and respectful. Our decision to choose a SUV was made easier from Matt being a honest down to earth salesman that you can trust. Most vehicles speak for themselves but the people you deal with at a dealership is really what makes the sale

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FGarcia

Feb 7, 2015

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I have been dealing with Alvin for almost a year now and I'm glad I met him because he treats me like family. I have built a rapport with Alvin that I trust his recommendations and he makes it easy for me to control what I want or don't want to do with car. I couldn't be any happier about dealing with him

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Carzz

Feb 7, 2015

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Jose was very attentive and helpful as I had lots of questions being it was the first time I was considering to lease a new vehicle. Glad I did!

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Apprey

Feb 6, 2015

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We initially came in to buy an Acura MDX but ended up leaving because we did not feel like we were being taken seriously. After countless time spent researching we found a deal at a competing dealership. However at the urging of a former customer we decided to give Acura of Westchester another chance. It was worth it and we're glad we did. This time we were helped by a different salesman, Jose Crespo who from the beginning of the sale made us feel comfortable and appeared genuinely interested in making us Acura owners on our terms. General Manager Kenny Hicks was extremely helpful and emphasized on customer service and wanted to make sure that we left Acura of Westchester dealership with a great experience. We ended up purchasing a 2013 Acura MDX from here and would recommend this dealership to anyone looking to purchase an Acura.

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Le Marechal Ney

Feb 6, 2015

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My experiences with the service department of Acura of Westchester have led me to conclude that I will not take my 2013 Acura elsewhere. Shannon Lemon is an outstanding service advisor, with a warm, engaging personality.

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bear175

Feb 5, 2015

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Had a problem with my vehicle, and i had Chris Colucci that took care of answering all my question and problems... he really heard me and in the end my vehicle was running back like new im 100% satify.... ( A+) I will come again and recommended this dealership to everybody..

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lydianita

Feb 4, 2015

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Alvin is awesome. His customer service is the best I've seen. He's friendly, prompt and always cater to the customers needs. Since I've been coming to acura and been a VIP member Alvin has made my experience there very comfortable and warm. He's the best. I don't want to deal with anyone but him which is why I don't want to leave acura. Thank you alvin!!!

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Faiza Munir

Feb 4, 2015

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I was very pleased with Julian and Kenny. Julian was very professional and willing to help, and Ken was willing to go the distance to make the deal work. I'm loving my new car!!! Thank you guys!The only reason I'm not giving five stars is because of Tony who was not professional. He spent good amount of time on the phone while we are just sitting there waiting for him to hang-up and talk about our deal.

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Omarling Castillo

Feb 3, 2015

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Alvin gave me a great customer service attention , my visit to the service area was exellent because alvin is really good, patient and very nice guy. Also i feel very confident with him becasue he speaks my language whish is spanish, and it was really pleasant my visit to the service area!!! Excellent and great customer service. I really recommended alvin de leon..

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estoltze

Feb 3, 2015

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I just wanted to take a minute to point out the professionalism and courtesy that I experienced while having my car serviced at Acura of Westchester. I was kept informed throughout the whole repair process and all work performed was explained to me in a detailed manner. I couldn't be happier with my overall service experience at Acura of Westchester and will happily return for future services. 5 STARS!

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Terry.

Feb 2, 2015

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Called and text the dealership because I was having an issue with my car(that I actually did). They sent over a rep named jimmy in less than 20 minutes and he was able to assist in getting the car back in gear. He was a true gentleman and could not of been nicer. Tiffany and Shannon from service both texted and called me for a follow up. That is the service you get from this first class organization. Did I mention this happened on February 2nd with 10 inches of snow that fell. Thank you Acura. That is why we own 2 of them!!!! MDX and TL. Again. Please thank Jimmy as well. First class individual.

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nunezedwin25

Feb 2, 2015

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Alvin has been my service representative for over a year and he has always provided me with the best service. I am very glad that i get to work with Alvin for all the services needed for my car.

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7777xxx

Feb 2, 2015

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I recently returned my MDX because the lease was up. I met with Brianna Tozzo who was able to lease me another. She was friendly, professional and truly concerned with my needs. This was the best experience I ever had at a car dealership. She took the time to go over every option in the car and be sure I was comfortable. I highly recommend Acura of Westchester because they obviously train their sales personnel to put the customer first. Thanks.

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DeeJay

Feb 1, 2015

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It was a pleasure working with Acura of westchester,I found this dealership to be very professional especially a salesman by the name of Jose crespo ,before I got to Acura and met mr crespo ,I was feeling very defeated,other dealership because I am a female made me feel somewhat token advantage of,and because my credit isn't the best I felt a little,less of a priority, anyway I'm glad I found my way to Acura and met mr crespo,I would recommend this dealership to everyone I know.. Thanks again Acura of westchester,,I love my new 2015 Acura rdk.

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Heystan

Feb 1, 2015

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Perfect. Sunday service is incredibly convenient. Everyone was courteous and efficient. Car was available in a timely fashion. Cost effective. What more could any car owner ask for,

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ledgar57

Feb 1, 2015

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very good service excellent experience very professional. if was a pleasure doing business with them. i will definitely recommend my friends to visit acura 0f westchester

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Jacsatya

Jan 30, 2015

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We were leased with a great new Acura 2015 MDX at great price comparable to our original MDX 2012- very happy with this outcome as we didn't want to change car make.

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Kbj

Jan 30, 2015

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Vincent and Ken were a pleasure to deal with. I was given a fair deal for my trade in and for a new lease on a RDX. The process was easy for us and took very little of our time. I would recommend friends and family to acura of west chester. Thanks guys for a great experience.

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Alex

Jan 30, 2015

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I have been coming to Acura of Westchester for almost two years now and Alvin has always been my guy. At first I went to service my MDX at the dealer in queens once and didnt like it. Since then I go here now. Alvin goes above and beyond to make sure the service is easy and productive. Ive sent a few of my friends to see Alvin and they feel the same.

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Patxybencozme

Jan 30, 2015

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I was having an issue with my 2009 TSX that none of my personal mechanics could fix. My friend recommended Alvin at Acura of Westchester. Alvin was great. He explained the whole process and made it very easy for me to make my own decisions with my car. Now my car is fixed and cannot be any happier. I'm definitely coming back for my oil changes and maintenance with Alvin.

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Crg

Jan 30, 2015

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Im Glad i Found this time nice people winning to explain everything Time was short and Elvin was very kind to explain all details of serviceVery good customer service

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jayfu2ro

Jan 29, 2015

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highly recommend Acura of Westchester. In particular julian and danny Great guys They will work with any budget. They will help you in every step of the way to make you feel happy

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Tony

Jan 28, 2015

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I've had many cars and delt with many dealers, this one by far is the bestand I would recommend it to all my friends and family.

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liz

Jan 28, 2015

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I have been working with Alvin since I purchase the 2013 Acura. He is very knowledgeable and takes the time to insure that you have all the information and skills to do it yourself. He is a very professional man and would recommend him in a higher level team player. He is one of the best service people you have, I bought my first Acura in 1984..

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tajaht

Jan 23, 2015

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I highly recommend Acura of Westchester. In particular, Jose Crespo was an excellent salesperson and great to work with. He went out of his way to ensure I was able to get the car of my dreams, an Acura MDX. When I arrived to pick up the car, everyone at the dealership was very cordial and my car was waiting for me. The entire process was seamless, efficient, and quick. The dealership is highly recommended! Ask for Jose!

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Dmassott

Jan 23, 2015

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Had a great experience dealing with Matt in sales to buy a 2011 mdx. He knew I was traveling from Philadelphia to get the car and made sure everything was in place before I arrived. The car was in perfect condition as described and the process was quick and painless. We had a hiccup with my bank loan that I brought since the bank was not open late on Saturday but Diane in finace got me a loan through them at the same rate in about 5 minutes. Nothing but good things to say about the dealership itself. No hidden fees or nonsense charges once we agreed on a price.

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oneputtit

Jan 23, 2015

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Elizabeth always greets me with a smile and always makes sure that whatever is needed , is being done on my vehicle. Angela made sure the car was serviced quickly and completely to help me out with a tight schedule. The entire service team at Acura of Westchester always does things with a personal touch. Pleasure having the vehicle serviced at the dealer.

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gtex132

Jan 23, 2015

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Alvin is my go-to guy at Acura. He looks out for me with any issues I may have with my RLX. I do a lot of miles on my Acura and Alvin always knows what to do. Alvin is definitely an asset to Acura of Westchester.

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Mmotibo

Jan 22, 2015

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As a female having a vehicle , it's a lot to deal with , Im not well experienced in something as simple putting oil or filling the tires with air . My biggest fear doing to a mechanic or dealership , is that they will try to rip me off . That is not the case going to Acura of Westchester. Andre is the mechanic who works on my car , he keeps me updated constantly , and let's me know the do/don't of extending my vehicles' longevity. I've had my vehicle for 3 years now, and even with the mechanical issues I've had with my vehicle bringing in my vehicle to the dealership has made me overlook all the issues that were frustrating ..... Any terrible experience I've had with my vehicle , Andre has made it a better one .... If there such thing as a lead mechanic Andre is the one for the job ... But let's not forget about my advisor Raymond , he makes my drop off experience a very quick one . He asks what's wrong , keeps me updated on the status of my service job and does it in the most professional manner . I apprecia the guys at Acura of Westchester

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HappyCustomer

Jan 22, 2015

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My Service Representative was amazing. She remembered my name & vehicle model when I stopped in to make an appointment, after 8 months. The day of my service I received a loaner car as well as three phone calls during the day, updating work. I gave Shannon Lemon 5 stars only because this site wouldn't let me give her more! The work & customer service were Phenomenal !

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Verl

Jan 22, 2015

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A special thank you to RON in sales and SHANNO i n service who worked together to resolve the issue that will keep me a satisfied and loyal Acura owner. Thank you for going above and beyond??

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Jlopeztransportinc

Jan 22, 2015

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I only go to Acura of Westchester because they treat me like family. From when I bought my car with Nicky to the service visits with Alvin. I just went in for service and Alvin always takes care of me and goes above and beyond what I expect. The service is exceptional and I wouldn't go anywhere else. - Joseph Lopez

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Sasha89no

Jan 22, 2015

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Once again excellent service at Acura of Westchester! Quick and easy! Great customer service. I am very satisfied with my 2014 ILX. Thanks again Tom!

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pinkbabygrl5

Jan 22, 2015

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During this service I got my oil changed and my snow tires mounted. There was a bit of a problem with the sensor, that I needed to come back to get fixed. However, Thomas was very helpful and responsive to my situation. He was immediate about finding a solution and communicated with me promptly. Thanks!

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karengottd

Jan 22, 2015

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I'm always so pleased with the service at Acura of Westchester. They assign you a person who takes care of you from start to finish (Alvin is great). It is easy and efficient and I leave with a clean car!

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kennyn12atoptonline.net

Jan 21, 2015

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This is my second Acura and it will not be my last.The car is fantastic and The people at Westchester of Acura are even better.Tom my service advisor is one of the best people I have ever dealt with and being a former NYC Policemen for 20 years I have dealings with plenty of people.Since 2006 the service has been on point and reliable which is the main reason I have stayed with Acura and will do so.for years to come.

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Dimples

Jan 21, 2015

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I had and Awesome experience over three years ago with my sales Rep Vinnie. P along with the Sales Manager Frank C. They took a chance on me when other Acura dealers didn't.Which is why I went back Saturday January 16,2015 for my second brand new Acura. Vinnie P response time was impeccable, and Angela was very pleasant and thorough when filling out the paper work The customer Service is outstanding. They are friendly ,courteous and efficient . Acura of Westchester is my only choice .Dimples/Upstate,NY

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Dre03

Jan 21, 2015

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Ray was awesome, very helpful, informative and friendly. He helped me right away and promised to have my car ready at a certain time, to my surprise I picked up my car at the time he told me and it was ready.

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salmush

Jan 20, 2015

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My first used car that I ever had purchased in my life. What a great experience. Bob was so helpful and very friendly. He treated me more like a friend or a family member. He sold me a 2010 Acura RDX. The car was basically a new car. Very clean and shinny. It still had it's new car smell. It's been two years that I have owned it and no problems.

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ldeits

Jan 20, 2015

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Alvin was a pleasure to work with. Very friendly and personable. My car was serviced in a timely, professional and efficient manner, and I would definitely recommend Alvin and the service staff.

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nonni

Jan 20, 2015

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Angela goes above and beyond to make sure all that is done in a timely and professional matter, Its a pleasure to work with her, her smile and professionalism out shines my expectations

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Ivan

Jan 20, 2015

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Demitri and the whole staff was great. I renewed my lease and they worked to get me the best deal possible.The whole process was quick and easy and everyone was professional. I could not think of going anywhere else to get a car. Thank you.Elisvan Hernandez (ivan)

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Bryant

Jan 19, 2015

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Angela took care of me and my cars needs.She kept in contact with me throughout the whole process. She was very professional and nice. EXCELLENT CUSTOMER SERVICE!!!.I will defintely be back.

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QDee

Jan 19, 2015

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I had a Great experience with the staff at Acura of Westchester. Going forward, I'm hoping they can make it a better one as I continue to be their customer.

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amf

Jan 19, 2015

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I had my 2013 RDX in for a large service last week; Elizabeth White is my service consultant and as always took good care of me and my car. I am on my 4th car from Acura of Westchester and have been going to their service department since my second purchase in 1996; my first Acura was purchased in 1987. Elizabeth has been my service consultant for most of those years and Tom Maxfield typically helps me in Liz's absence. Chris Colucci has also been very helpful.To sum it up, I have had my car serviced at Acura of Westchester for 18+ years which should speak for itself. I find the customer service to be excellent.

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suhasgupta

Jan 19, 2015

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I got my 2014 MDX serviced here recently. My service consultant was Angela Caputi and I had a great experience with her. She had the paperwork already done for the loaner when I got there and also answered all of my questions regarding the service. She even told me what discounts I was eligible for without me asking about it. Very pleased overall

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Tsterling12345

Jan 17, 2015

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Shannon Lemon is my Service Consultant and she provided me with top of the line customer service. I took my 2014 ILX in for service at 8:45 and I was in my loaner car by 8:58. Shannon explained the nature of the service and answered all my questions. I am extremely pleased with my overall experience.

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Daliahr

Jan 17, 2015

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I have been a customer since 2008 and from day 1 Elizabeth White has been great, always takes great care of me and my car. Love her...always friendly and professional.

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TJORDAN34

Jan 17, 2015

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I was in desperate need of a car and expected to be hassled by the sales people. However all personnel were extremely profressional, friendly and accommodating. Got a great price for the car with NO "haggling". Minor imperfections on the car were corrected and the staff worked hard to provide me with the best rates and terms available. Would recommend this dealership and would definitely shop here again.

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stini

Jan 16, 2015

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One of the main reasons I love Acura is the service. We are all very busy and it helps that they make it as painless as possible. I have been dealing with Alvin for awhile and he is really responsive and knowledgeable. When you bring in your car, you want to know what the problem is and when will it be fixed. He always calls and lets me know in a timely fashion. If I don't get a loaner car, they drive me to my home or work. I recommend Alvin and Acura of Larchmont. If you are looking to buy a car, go here.

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Juliavozza

Jan 16, 2015

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Working with Shannon Lemon at Acura of Westchester is always a pleasure. She and the staff are friendly, professional, and accommodating. The quality of work is consistently excellent. I love Acura of Westchester!

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KL

Jan 16, 2015

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Excellent, efficient, reliable and thorough. An all-around great service center. Highly recommended! I've been coming to this dealer/service center for years and I'm continually impressed with the quality and care they provide.

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Bell3007

Jan 15, 2015

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Started the deal over the phone with Vincent, he was very helpful and willing to do what he could over the phone. Which most dealers wouldn't, they make you come in and waste your time. When we arrived on Sunday and finished the deal with julien since Vincent was off. He made the whole stressful car buying experience stress free and simple for us. It was a no pressure environment we had time to think about what we wanted and wanted to do. I did not feel rushed or like I was wasting his time if we decided not to purchase. Thankful he was able to make the deal we were happy with and picked up the vehicle a few days later. Will make the 3 hour down to westchester for our next purchase. Thank you

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Sparky

Jan 14, 2015

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We were completely blown away by Franke's integrity, effectiveness, and concern for us. My sister-in-law and I both got cars. It was a straightforward, seamless, and extremely positive experience. This is my second car from Frankie. The first was three years ago. We used the dealership's service department. It is very professionally run, and they always make it easy on the car owner to do business with them. I also interacted with Liam Tully a bit, and found him to also be attentive, concerned and eager to assist.In all of the ways it matters to us, this is an fantastic outfit. And I'm sticking with Frankie. I know he will be smart, attentive, honest, fair, and focused on helping me achieve my goals for myself and my family.

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mcust11

Jan 14, 2015

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I've been taking my TL in for service for years and the service is always fantastic. Lizzie always takes such great care of us and the entire service process is second to none.

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suehg

Jan 14, 2015

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My husband and I were planning to give our old Acura to our daughter and wanted to test drive the new TLX. We discovered that the Larchmont branch had one in stock and we stopped by on a Saturday afternoon to check it out, not necessarily intending to make a purchase. Frankie was our sales representative and he was so helpful that by 6:00 p.m. my husband was driving home our new car! I highly recommend him and this dealership.

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andrewtannenbaum

Jan 13, 2015

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Frankie was terrific. Extremely friendly and helpful. This is our first Acura and we are happy first-time customers. We would highly recommend Frankie to our friends and family.

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Glenny081

Jan 13, 2015

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This dealership is fantastic! I went to drop my car off in the morning and everyone was very friendly and helpful. They were able to do the inspection. Costumer service for the service department is top notch. Not all the dealership are created equal. This one is by far the best one I've been to. I couldn't believe how fast they did it. I'll always go back to Shannon. She was extremely helpful and and knowledgeable. She took care of me, she even got my car washed.If management reads this please tell Shannon Lemon she's doing a great job!Thank you Shannon Lemon!

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YM

Jan 13, 2015

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This larchmont service center is the best dealer I have ever used. I keep going there even after I moved to another town. Jose, who found me my baby(black-balck MDX) is a very hard working guy, I have no doubt that he will be a top sales person very soon. Alvin, my advisor, is very nice, very patient, very professional, always trying his best to help me. Moreover, he is very handsome.I'm lucky to have him as my advisor!

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jbaugh61

Jan 12, 2015

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my husband and I previously own a 2005 MDX and it started giving problem. Jose called me and ask me to come in to upgrade to a newer used car or get a brand new car. I made the appointment and when in to see him he was great explaining the our options my husband and I when for the lease, with trade in value we were able to get both the 2015 MDX and RDX.Great Job Jose!

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Joey Success

Jan 12, 2015

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To start of 2015 right I was able to witness both my mother and father pull out not 1 but 2 brand new cars RDX and a MDX thanks again for the great service Jose Crespo.

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Chisa

Jan 12, 2015

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I love my 2015 tlx!! Kenny and Jose made the leasing process fast and easy. I couldn't get this deal anywhere else! I was in and out in no time with a brand new car!

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Victor3

Jan 11, 2015

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I had a great experience to change my truck had an Acura TSX 2006 and now have a 2010 Acura TSX have a good communication with client I recommend jose crespo\ Alvin de Leon / Alex piccirillo

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Rich Mauch

Jan 11, 2015

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Anthony deserves very high marks for how he managed our recent MDX lease! True professional and truly cared about getting us the best service and deal possible!!

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Jenn

Jan 10, 2015

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I went back and forth with several dealerships and Acura of Westchester was able to give me the best deal. I worked with Frankie Ferraro and he was amazing very knowledgable of re product and very pure and professional. He made my purchase enjoyable, quick and easy. I have to say that working with so many dealerships trying tiger the best deal I also found that Acuraof Westchester was the most professional and put together dealership by far. I felt like I was in a Mercedes store the way I was treated and the level of professionalism that they exerted. I am happy to become part of their family and I recommend ten to anyone!!

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hhirsch

Jan 8, 2015

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Each one was terrific. enthusiastic, smiling and truly positive. We had an issue with the remote engine starer. the guy in the yard (Julian will know..solid guy, forgot his name) was able to figure out that we had the spare key in the car. we all learned something!stay warm...

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xioherrera

Jan 7, 2015

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Jose was great, he had me in and out in no time, gave me the best deal he could and helped me figure out the fastest way to take my new car home. Spoke Spanish, was extremely friendly to my family, and overall a nice guy! I am definitely recommending my friends to head over to him!

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Roy M

Jan 7, 2015

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Just had inspection and new wipers this visit but received same professional and courteous service as if I were having major work done. Tom is a very good man to work with. He makes me comfortable with the idea of coming back for all my future service.

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ripark

Jan 6, 2015

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It was a pleasure of having Shannon Lemon servicing my car. She went beyond of what was expected and called attention to and fixed problems in a quick and expertly fashion. Acura of Westchester does everything right and gives what customers - that's in need of service - want!

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JUNIOR65

Jan 5, 2015

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ON DEC 30 I CALL MR DE LEON TO MAKE AN APPMT FOR SERVICE FOR MY ILX , I WAS SURPRISE WHEN TO TOLD ME THAT MY APPMT WAS FOR FRIDAY JAN 2ND AT 9:00 AM.ON FRIDAY AT MY APPMT I ASK MR DE LEON TO TELL ME WHAT WAS A B12 CODE, HE EXPLAINED STEP BY ETEP IN DETAILS. AT THAT TIME HE TOLD ME TO WAIT AT THE WIATING ROOM THAT THER E WAS COFFE AND SNACKS TO HELP MY SELF TO IT. WHILE I WAS THER E HE CAME AND TOLD ME ABOUT FEW THINGS THAT THE TECHNICIAN FOUND AND NEEDED TO BE CORRECTED LATER HE CAME AND TOLD ME THAT MY CAR WAS READY AT HAT TIME HE EXPLAIN WHAT WAS DONE AND EXPLAINNED WHAT WAS COVERED BY THE GUARANTY AND WHAT WAS NOT.I WAS VERY SATISFIED WITH THE TECHNICIAN THAT WORK IN MY CAR BUT I WAS VERY HAPPY WITH THE WAY TYHAT MR DE LEON TOOK TIME TO EXPLAIN ALL THA TWAS DONE AND WHAT TOEXPECT ON MY NEXT SERVICE.THANK YOU MR DE LEON FOR YOUR TIME . HAPPY NEW YERA TO ALL OF YOU

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vgm

Jan 4, 2015

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Jonathan Zung rocks! I had the best car buying experience in years with him. Jonathan helped me with my purchase of 2015 Acura RDX - excellent service. He's professional, friendly, competent and honest car salesman. Highly recommend!

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Darkfox

Jan 4, 2015

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i like this service center so far, mr de Leon is a very efficient and knowledgeable rep. With his recommendations I was able to get my car back into great working condition.

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drodriguez1776

Jan 2, 2015

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I am the current owner of a 2006 Acura MDX. I am a loyal Honda\Acura customer. This was my third Acura in my life time. I have never been a client of Acura of Westchester and after today I never will be. I entered the sales dept. at approx. 11am. Curious of the new MDX and what it had to offer in comparison to the one I own now. I looked over the showroom vehicle, Sat in he vehicle , played w/ all the seat functions and looked under the hood. Really spent time with it. I then realized 25 mins has gone by and I was never greeted a "hello" or "good morning", never asked if I was being helped. The floor had many employees at the desks and walking right pass me but never making eye contact or making any effort to even let me know they knew I was even there. So, since I was so invisible I decided no one would notice if I left. Although, on my way to the exit I was sure someone would stop me and ask if there was something I needed specifically, but if course not. I got in my vehicle and left. If they are not even willing to say hello at the very least, then they are most definitely not deserving of my business. I of course will be sharing this with everyone I know. O yea, I now have an appointment w/ Charlie a salesman at Curry Acura. This after I entered their showroom later today and he approached me right away.

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jjaq220

Jan 2, 2015

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Acura of Westchester runs a great service department. my service agent Elizabeth very knowable and friendly and my car was ready when she told me it would be. Left very satisfied with their customer service and work.

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kateH

Dec 31, 2014

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My experience at Acura of Westchester could not have been better. Julian and Kenny helped make sure i got what i wanted at a good price. Julian was very patient with the entire process and helped me pick out the right features and color until i was completely satisfied.

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Andrew C

Dec 31, 2014

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Warm, welcoming and inviting. A top notch organization and it shows from management through sales. Vincent knows his product well, and made me feel very comfortable.

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Wilson

Dec 31, 2014

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Shannon is the most reliable person. When ever I need my Serivce done and taken care of, she's always helping me out. Great and friendly person at acura Westchester. It's always a pleasure to see her. Oh and don't forget the amazing smile..??

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vmars40

Dec 30, 2014

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I was a bit apprehensive and nervous about making a purchase on my own but my salesperson was very attentive and took great care to explain everything to me. Everyone was very helpful. I greatly appreciate their service.

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SRC

Dec 30, 2014

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Vincent, Alex and the team at Westchester Acura were great! I have a very demanding schedule with little time to spare. Acura of Westchester made the car buying process simple. Buying a car was easier than buying groceries in the grocery store! They understood my needs and what I wanted to accomplish. I was treated with respect and professionalism (believe it or not, in this day and age, at other dealerships it was suggested that I come back with my "husband" to help me buy a car). Also, having open hours until 9 PM was a big help for me. Most (importantly) of all..... I LOVE my car!

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ohallorj

Dec 30, 2014

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Alvin is extremely helpful and knowledgeable and he makes for a much better customer experience than I have received at many other dealer service centers.

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Franklinmann

Dec 29, 2014

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One word...WOW! I almost don't mind bring my car in for service. I really enjoy speaking to the knowledgeable staff. I came in for oil change, tire rotation and to check my brakes which were shaking when highway braking. They took care of the problem with a very fair rate! They found that the tire rotation wasn't needed. Shannon caught it was still on the bill and corrected it. That was very much appreciated as the post Xmas budget is stretched already! I wouldn't have been able to tell if they didn't do it and charged me. I've also been bringing in my wife's older CRV as I'm very confident that my issues are resolved and stay resolved.Go here! You won't be disappointed!!FM

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wsaltus

Dec 29, 2014

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Acura of Westchester is very organized and very friendly. They have a service person run point on the work being done, and she explains all of our options in great detail so that we understand exactly what is going on with our car.Shannon Lemon has been our coordinator the last couple of times we've taken the car in, and she is both friendly and professional.

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Amanda925

Dec 29, 2014

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Jonathan and Dennis were great and very helpful, the entire process was easy and stress free, more importantly we love our new MDX and were very impressive with the service we received.

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Realbarbi

Dec 28, 2014

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We had the pleasure of buying a brand new MDX with Jose. He is an honest salesman and an asset to Acura. So personable and gave us his best! We left with a new car and a new friend and trustworthy dealer!

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MelissaB

Dec 28, 2014

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This was the my first experience leasing a vehicle from Acura of Westchester. Brianna Tozzo was my sales associate and she made the experience enjoyable. I have purchased and leased a number of vehicles from other dealerships and I have never had an experience like I did at Acura of Westchester. Brianna was knowledgable, professional, and a pleasure to work with. She took the time to understand what I was looking for and made the process simple and painless. Diane in the finance dept. had all the paperwork prepared on the day of pickup and I was in and out of the dealership with my new vehicle in under a half an hour. I have already highly recommended Brianna, Diane, and the Acura of Westchester team to a number of people and will continue to do so in the future.

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brianbenson

Dec 28, 2014

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This is the 3rd Acura MDX I have leased from Acura of Westchester. The reason that I keep coming back is the EXCEPTIONAL customer service. Actually, they don't treat you like a customer at all; they treat you more like family. Brianna Tozzo has been my salesperson for the last 2 leases, and she makes the entire process incredibly easy and totally hassle free. I would definitely recommend Acura of Westchester AND Brianna to every one I know who is looking to get another car!

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Trukie31

Dec 27, 2014

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Went in for service on our MDX received the ILX as a loaner. We inquired about a lease with the ILX to Thomas and the same day Jonathan contacted us to answer all our questions. 2 days later we walked out with our new car, which we love. Both Thomas Maxfield and Jonathan Zung were extremely knowledgeable, friendly, helpful and a pleasure to work with, we would absolutely recommend this dealership and both Thomas and Jonathan to anyone.

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linda.ayoub

Dec 25, 2014

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Great service at Acura of Westchester as always. This is why I have just leased my fourth Acura with them. They're very friendly and professional. They also appreciate your long service with them. I have recommended friends and relatives to Acura of Westchester for purchasing or leasing cars.

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carlosmbarber

Dec 25, 2014

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The people were great.The price was fantastic. I was made to feel like a person not just a sale by your wonderful sales person Jose M.Crespo.He understands how to treat a customer. I will definitely recommend his service to all my friends.Also any future car purchase that my family will make we will see him first.

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gazayouth

Dec 24, 2014

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somebody hit my TSX and kept going I had front bumper damage Alvin handled everything from start to finish he kept in contact with me until my car was ready to be picked up Best customer service I have experienced from a car dealership I ever received and the price was good

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leonm1995

Dec 23, 2014

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Frank was a very persuasive guy, he made me want the car even more than i already wanted it. He was great at helping us find the price we were looking for.

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dlarsen1781

Dec 22, 2014

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Excellent prices and flexible terms helped us decide on our new MDX. Jose Crespo met our needs and financing was quick and simple. We had been to many different dealers, but they matched our best offer with some extra spice for the holidays.

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scotroc

Dec 22, 2014

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This is my second Acura RDX purchase with Brianna Tozzo over the past several years. She has been excellent addressing all my questions and requests. She was relentless in her work ethic to provide me with timely and accurate information. Working with Brianna Tozzo and Acura of Westchester has been a true pleasure!! Please give her a raise!! All the best! Scott

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Nina

Dec 22, 2014

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I had gone into acura a few days ago and Jose Crespo was my salesmen he was very helpful in making my decision a easy one! I left with the all my expectations met. Thank you Acura of Westchester and Jose Crespo!

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ntydrd

Dec 21, 2014

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My wife and I had been in the market for a certified pre-owned Acura MDX. We found few certified pre-owned MDX's at dealers in CT. When we discovered Acura of Westchester, we found considerable inventory of cars from which to choose. Jonathan Zung helped us pick out a great car. We found the sales team responsive in getting us the best deal for the combinations of features that we wanted. We found Acura of Westchester to be an outstanding dealership and would recommend them to others,

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Mankoot

Dec 21, 2014

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I would like to thank Shannon for her excellent service. She always answers my questions or directmy questions to someone who can answer me. She is dedicated and committed to her Job and customer well being. Westchester Acura only does repairs if it is required to do so. They never over charge me in the last Two years.

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MD2013

Dec 20, 2014

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My sales representative Matt was excellent to work with. He was very courteous and attentive, answering all of my questions. He was enthusiastic to find me a car that more than satisfied my needs. The process to purchase my certified pre-owned Acura was a pleasure. A small problem I had with a lock was fixed immediately and hassle free.

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Joey1106

Dec 20, 2014

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Brianna and Ron, as always went above and beyond to make my car buying experience the best. From the time I was greeted at the door till the time I drove off the lot they were nothig short of perfect. They made the transaction simple and throughout the entire process had a smiles on their faces.

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Donald Lemus

Dec 19, 2014

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Just want to say that Thank You to Shannon for the excellent service, and I will be more than happy to keep servicing whit her..

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peppermintpatti

Dec 19, 2014

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We travel from Brooklyn to Acura of Westchester for all our car needs and are never disappointed. Our sales rep was Matt who made sure all our needs were met. He is enthusiastic, knowledgeable , and friendly. We traded in our 10 year old MDX to lease a RDX. Matt insured we were satisfied with the trade in value. He took the time to walk as through the entire trade in process. Once the deal was made Matt continued to assist us with all the new technology the RDX offers. He took the time to progam in our phones and explain the entire dashboard. He made us feel like family. Diane in finance was also great. When I discovered our lien release was missing I quickly called Acura to see what needed to be done. She was so kind and accepted an email copy from the bank to insure the transaction could be completed. Anthony came over to say hello as we are repeat customers to insure we were satisfied with the deal .Acura of Westchester treats you like family. We always walk away feeling we got the best deal possible.

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Acura

Dec 18, 2014

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Alvin DeLeon is always courteous, knowledgeable and friendly. It's a pleasure having my mdx serviced in larchmont due to his exceptional customer service. Thank you

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Cherly reynoso

Dec 16, 2014

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I appreciate the treatment jose crespo gave me and support throughout the election for leasing tlx my first car, it was a fantastic and very important experience that could help me because he speaks Spanish to me it was the greatest thing

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ilxacura

Dec 16, 2014

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Coming from the Bronx, I chose Acura of Westchester by pure luck and I am happy to say that my experience leasing my first new car was fantastic. I had no idea that they were the #1 Acura dealership in the country, but after I drove away I truly understood why. My dealer was Jose Crespo and he is very personable and knowledgable about all his vehicles. I traded an old ML430 Benz for a brand spanking new 2015 ILX and it was the best decision I could have made. Jose was not aggressive and made me feel super comfortable. He truly worked with my budget and made my car leasing experience phenomenal. I would TOTALLY RECOMMEND Jose Crespo and Acura of Westchester to anyone looking for an affordably luxury vehicle.

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awat83

Dec 15, 2014

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Walking into Acura of Westchester is like walking into my home. My experience is always a memorable. The customer service is AWESOME. Best Dealership. Great

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Bfuego

Dec 13, 2014

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Outstanding costumer service and also found the car I was looking for..frank was a great help towards my purchase he made sure I was comfortable with what I wanted and he accomplished that so with that being said great job guys Bryan torres

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TL85

Dec 12, 2014

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I've been servicing my Acura TL with this service center for the past couple of years and the service has always been excellent. My Service Advisor Alvin rocks; he's really professional, attentive and goes the extra mile to ensure everything comes out right. I highly recommend this Acura service center and Alvin as a Service Advisor.

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Jguerra1129

Dec 12, 2014

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Matt Belov and Jose Crespo the two representatives that I dealt with were great. Made the whole experience a breeze. They were extremely courteous and professional. Best car buying experience so far.

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Howard Hollander

Dec 11, 2014

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A "five star" rating, for the folks at Acura of Westchester.Currently, on my third purchase from this dealership,and it just continues to get better & better.Just had the New MDX in for its first service.Chris Colucci took the car in ..right on time...Informed me the work would be done in an hour.( including the Wash and Vacuum )Enjoyed the waiting room, with the custome coffee bar andmuffins.AS it should be.. a delightful experience !!!!!!!!!!Would not do anywhere else !

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Evo3912

Dec 11, 2014

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He was fast accommodating very professional he was able to put me in the perfect car for my family of 4 being that room was a major concern for me

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jen sal

Dec 11, 2014

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I am on my third Acura from Acura of Westchester and I am always happy.Thank you so much always a satisfied customer since 2010

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kmkmkm

Dec 11, 2014

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I came in not knowing what car I really wanted to buy, and a little unsure on if I even wanted an Acura. I was helped by Frank Ferraro, who was really knowledgeable and his friendly, "non pushy" demeanor really won me over. Thanks again!

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lnattack

Dec 9, 2014

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Purchasing a new car can be extremely stressful. I was eased into purchasing an Acura through Matt Belov. He was extremely patient, very professional, and knowledgable, and catered to all my questions and needs. He was very detailed and explained the pros and cons of several of the vehicles I was interested in purchasing. I finally selected my choice and I am extremely happy with it! I have dealt with dealers in the past and I have to say I was very impressed with him.

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fabio.diaz.58

Dec 9, 2014

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About 3 weeks ago my family went out for lunch. We decided it was time for a new car but weren't too sure what we wanted. We swung by Acura of Westchester and received the warmest welcome by Matt Belov. He was very kind and patient with us while explaining the several options we had. He was so cool and informative and before we knew it we felt like Matty was already part of the family. He worked out a great deal for us and we bought our first Acura. We love our MDX and we had such a great experience that from now on going anywhere other than Acura of Westchester just seems like a mistake. Thank you everyone and especially Matty B.

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Ernestmash

Dec 9, 2014

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Shannon was great. I didn't have to wait when I got there. The moment she saw that was looking for help, she right over and helped me. Everything went well and the timing was great. All what I can say is she is great and knows her job.

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kimberly.oliva.33

Dec 9, 2014

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Just bought a new car and had the best car buying experience that I've ever had. Frankie and Liam were honest and offered the best deal around! They were very accommodating, especially with my hectic schedule. To anyone looking for an Acura, they are your guys!

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jamesim

Dec 8, 2014

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Went into Acura of Westchester on a Sunday after having spent several days test driving crossovers/SUVs. I was met by Julian Morand and gave him the rundown of what I was looking for & interested in. He recognized that I had done my research & had a good understanding of what I wanted. He & is manager, Frank Ferraro, were very straight forward as was I. I ended up leasing a 2015 RDX within 30min of walking on the premises. Paperwork, credit check, etc took no more than 20min. I came back the next afternoon to pick up the vehicle & was in & out in 15min. Total transaction time just over 1hr. Can't beat that.

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cjtort

Dec 8, 2014

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Walked in to just review options for end of lease return and walked out leasing a new Acura RDX.Dmitry Novikov met us at door. He was informative, pleasant, and accommodating. Along with Tony his manager they worked a deal that met my budget with the car I was looking for.Dmitry even went out and got me a big red bow for the car similar to the ones in the showroom.They were decked out for the holidays.

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RGurny

Dec 8, 2014

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I recently leased my second Acura at Acura of Westchester. I had the pleasure of working with Brianna Tozzo. She did a fantastic job in handling the sales deal and was always super professional, courteous and attentive to all my questions. It seemed Brianna's goal was to put me in the right car to satisfy what I was looking for. At all times she was super patient and objective. Its a pleasure to find such nice, honest, professional, caring people working at Acura of Westchester. No wonder they are consistently ranked as one of the best dealerships in Westchester County. Thanks to people like Brianna. Julian Morand also did a great job on the closing process. I recommend people check out Acura of Westchester. Their service staff are also a pleasure to work with. Thanks again Brianna!! Your the best!!

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vfarrell

Dec 8, 2014

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We've been going to Acura of Westchester for 10 years to service our 2002 Acura MDX. Service was always done right the first time. Finally bought another used Acura MDX 2011 and the sales team worked with us on the rates and the accessories we needed. Great service from Shannon and sales support from Kelly.

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TSXChick

Dec 7, 2014

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Alvin is an excellent service advisor. He is always friendly and very knowledgeable about parts or services my vehicle may need. Alvin is professional and stays in communication throughout the service process. Definitely one of the best advisers at Acura of Westchester!

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Koder kareth

Dec 7, 2014

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I never write or rate a review ever, But the professionalism and service I received from Acura of Westchester Service Consultant Chris Colucci was above and beyond what I ever experienced. I've been to many Lexus dealerships before which always provided great service, but never had I been this impressed with the dedication and personal attention that I received at this Dealership. I had to get my faulty alarm sensor on my 2014 MDX replaced. I arrived without an appointment on a busy Sunday morning due to my busy work schedule and Chris Colucci fit me in for the service and got me out so I would get to work on time with my car cleaned inside and out. Very impressed,thank you Chris from a very grateful customer, Koder Kareth.

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Geronimo1927

Dec 7, 2014

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The service that MR DE Leon gave me was excellent am very glad that i took a chance to go this dealership to get my car services there. He took me step by step, made me feel very comfortable. Treated me like family i respect that , I will continue going there for my car to get proper service. Thanks for the great service ./ MICHAEL BORRERO & SOFIA thats the car LOL.

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Gavelino

Dec 6, 2014

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The minute we showed up we felt welcomed. My experince with Matt Belov was great, he was very knowlegdgable and honest. He took his time explaining to us how great the ILX is and how it would be the best choice on what we were looking for in a vehicle. Thanks again Matt.

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Empress Hasina

Dec 6, 2014

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Great atmosphere and very helpful. I have a lot of work to do on my truck and Alvin has been a huge help. He discusses everything with you in depth! Thanks Alvin, once again!

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lrubi0307

Dec 6, 2014

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I have been a loyal customer of Acura of Westchester for over 6 years. I wouldn't take my business anywhere else. The staff is knowledgeable and always delightful. Rob Ellard is an excellent salesman and have recommended him and the dealership to many others.

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busopt31

Dec 3, 2014

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My service advisor was very courteous and professional every time I visit for service for my car.Alvin De Leon was very knowledgeable on my car and its service needs . He made my time there very satisfying and rewarding experience. My car runs like New.

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Shika890

Dec 1, 2014

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I recently had my car in for service. I had an amazing experience with the service department and the service technician that worked on my vehicle was very friendly and professional and he took his time and explained to me in detail what was wrong with my vehicle and he also answered all my questions in a professional manner. Keep up the good work and your hard work on my vehicle was greatly appreciated.

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gera7015

Nov 28, 2014

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i have leased a few cars at acura of westchester over the years and i always have a great experience.the staff is very knowledgeable,friendly,courteous,and one salesperson in particular is truly great at what she does!!.....Ms. Brianna tozzo is truly a proffessional and is knowledgeable in the entire acura brand. she is patient,friendly,courteous,and is always there for all my car needs and concerns.i feel very comfortable and have the utmost trust in her and her opinions and know that each and everytime she will give me the best car buying advice.she is a true gem and asset to the company and i would highly recommend her for all your car buying needs.........

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wwwXpert

Nov 26, 2014

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From worst to best. My wife and I had a horrible experience at Devan Acura of Norwalk, CT. They sold us a certified pre-owned MDX with mechanical issues. Instead of doing the necessary warranty repair work to replace the tranny, they repeatedly reset the engine warning light and recommended costly engine and tranny flushes (totaled ~$600+ out-of-pocket). I read online in different forums not to do the flush, but we naively trusted Devan. The tranny ultimately failed and was replaced by another dealership covered under warranty ($8K+). 5yrs and 75K miles later, the car continued to run great until Devan suggested doing an unnecessary tranny maintenance which included the dreaded tranny flush. Within a week, the tranny began slipping and ultimately failed. When we asked for options, they responded with $7900 to replace the tranny they broke. When we said no, they charged me $132 to tell me what I already knew about the tranny.We vowed never to return to Devan Acura and began our search for another dealership. After a week of conducting research on reviews, prices, reliability & satisfaction, we ended up at Acura of Westchester in Larchmont NY. Having come from the horrible experience at Devan Acura, I was pleasantly surprised by Frankie Ferraro, who was honest and eager to find a car that met our expectations in mileage, options and price. Within 4 days, we're driving in our new certified pre-owned MDX with Technology & Entertainment Package. Frankie was the primary reason we bought from Acura of Westchester.I would have given 5 stars for Overall experiece, if not for the lack of response from the finance dept. I have excellent credit and could have easily financed the vehicle on my own but wanted to find out what rates the dealership could offer. When I was presented with 4.9% for 72 months, I literally gasped at their best offer. I left and checked independently and got approved for $53K at 3% within an hour. I called 8 times asking the finance dept to fax the purchase agreement to Chase to close the financing, but got no response. The next day, I resorted to driving to the dealership to get the purchase agreement only to be offered with a matching offer. It would have save me time and agony if the finance dept had just offered me this rate based on my excellent credit rating. In the end, I had a good experience with this slight finance bump in the road.If anyone asks me what I think of Acura of Westchester, I'd definitely say this dealership is the best that I've encountered, but with any major purchase, an informed consumer is a good consumer.

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Lenin Payero

Nov 25, 2014

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At Acura of Westchester, you will receive a five star experience!! These guys are the best in the business!! They will find the deal to best fit your budget and life style. No hassle no bs, just great service. I recommend them to anyone looking for a nice car at the right price. They get a thumbs up from me!!

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Stacygallo

Nov 24, 2014

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Jose was amazing to deal with and went above and beyond to make sure we had a positive experience. I would definitely go back and recommend the dealership to my friends.

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gbtsxCU2

Nov 24, 2014

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Absolutely the most impressive dealership I've ever been too. The experience was almost mind blowing. Excellent product and excellent service. The only good dealership.

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tdeynes

Nov 23, 2014

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From the first encounter with Jose Crespo he managed to me me feel that i made the right choice by going to Acura of Westchester. He was knowledgeable in the product. Never made me feel he was pushy on my decision. If anything he assisted me in picking the right car. He was transparent with the pricing and process of purchasing vs leasing. I would recommended anyone to purchase their next vehicle at Acura of Westchester because of the professional and caring experience i had with Jose Crespo as a sales rep. I am truly happy i went to acura and westchester.

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Kevin Green

Nov 23, 2014

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Although my service appointment was a few months ago, I still needed to take the time to thank Service Specialist, Shannon Lemon. She was the ONLY service specialist that gave me personal attention with up to the minute details of the progress of my car. The ONLY reason I will go back to this service center is because of the incomparable service and attention I received from Shannon, thanks again love!

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epollack

Nov 23, 2014

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This is my second experience dealing with Jonathan. It was a pleasure last time so I went back to him this time. He is friendly, informative, and thorough. I would highly recommend him.

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Gcarpenito13

Nov 23, 2014

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Great experience leasing my 2015 ILX. If you are interested in an Acura this is 100% the dealership to visit. Very kind and well educated employees, worked quickly and efficiently. Went out of their way to make sure we were comfortable and that all of our questions were answered. Visited many dealerships during my car search, Acura of Westchester was by far the best.

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bxdiva

Nov 23, 2014

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Just leased a 2015 Acura RDX. Julien was very patient with this deal being it took a few weeks longer than expected to get out of my previous lease via a lease transfer. I cant explain how he went above and beyond and the exceptional customer service I received from him. I would definitely lease my next vehicle there.

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Carolina5791

Nov 22, 2014

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Cedrick from Acura of Westchester has not only been one of the nicest dealers I've met but 100% honest, which is not easy to come by. I previously went to other dealerships and was unsatisfied, but Cedrick was able to give me the best offer and help me in a matter of two days. I was in the process of getting my 2015 ILX from Curry Acura ( a different dealership) until they had me wait almost a month for the car, called me everyday trying to scam money from me it was terrible, the worst experience ever. BUT, I called Acura of Westchester, spoke with Cedrick, told him my dilemma, he was able to get me my car for 20 dollars cheaper a month and in TWO DAYS!!!! I cannot stress it enough Cedrick is AMAZING, I would recommend him to everyone and anyone!!! He really is a trustworthy, honest, hardworking salesman. THANK YOU CEDRICK!!!!!

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carlc12

Nov 20, 2014

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I had a great experience purchasing my new TLX from Acura of Westchester. Julian Morand and Kenny Hicks were patient and answered every question I had. They made purchasing a new car a very pleasant experience. If you are in the market for a new Acura, I highly recommend Acura of Westchester.

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velascod

Nov 19, 2014

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Brianna is a gem! I love my new TLX! I picked up my car with no hassles.Tom in the service department is always reliable and knows the true meaning of customer service. He always manages to make my experiences at Acura a pleasant one! He was the first one to congratulate me on my new car and takes the time to insure that the customer is always satisfied.

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tuller

Nov 19, 2014

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Good atmosphere, friendly, knowledgeable service. I was taken care of quickly and efficiently. Leased the car I wanted for the price I wanted to pay.

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amusarskiy

Nov 18, 2014

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Mr. Morand was very friendly, reliable, very knowledgeable, he worked very hard to get the car what I wanted. I am very appreciative and satisfied. A+++++++

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acura9999

Nov 17, 2014

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Great customer service and very attentive to my needs and extended themselves to make everything work out from pick up at another local dealer to ensuring my want list was delivered

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Orvilleb

Nov 17, 2014

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I rarely share my feedback but I was blown away by the service I received today at Acura of Westchester particularly Chris Colucci. He is very considerate and personable. He is the main reason I will continue to get my car service there.

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CatherineS.

Nov 17, 2014

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I wish I could buy or lease a car every month from Kelly. She is the nicest, most patient and pleasant person! She really makes car buying/ leasing a hassle free and enjoyable experience. We just leased our 2nd car from her and once again, truly a delight to work with. Kelly went above and beyond-- topnotch customer service.

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Nsxgo

Nov 15, 2014

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Having bought and leased over 5 vehicles from Acura of Westchester and being a acura owner for well over 17 years I have been to many dealerships and service facilities. I always seem to come back to Acura of Westchester for my dealer service needs. They have consistantly done work right the first time and for the right price. Of coarse my acura vehicles have rarely needed anything more then just daily maintenace to keep running like new. It has always been a pleasure returning to Acura of Westchester when ever I did need something. If your not Happy I have always found that Johnny Lee or Elizabeth White more then interested to make things right so you go away happy. There is so much more to say but I just want to keep this short. You wont find any better dealership in the tri state area for all your automotive needs.

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stinac310

Nov 15, 2014

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The employees at Acura of Westchester are very friendly and helpful. Vincent and Kenny went above and beyond to assist me with leasing my new TLX. It is reasons like this that my family has been leasing cars from Acura of Westchester for over 20 years.

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BigPaBK

Nov 13, 2014

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I went to Acura of Westchester to look at a 2014 Acura MDX. During that visit I had the pleasure of meeting Jose Crespo. He was pleasant, professional, knowledgeable and patient. A day or two later I received the customary follow-up call, but most impressive were the follow-up calls I continued to receive 3, 4, 5 months later. Acura of Westchester provided me with options that made my car leasing experience an excellent one. I am more than satisfied with my 2015 Acura MDX and my choice of Acura of Westchester over other Acura dealers.

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mike.burns.7543653

Nov 13, 2014

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Purchased car from Jonathon Zung. He was knowledgable, professional, and was timelyIn all aspects of the sale process. Jonathon made the purchase an easy one andI would recommend both Jonathon and Acura of Westchester to anyone looking fora great product at a cost effective price.Mike Burns

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rmgrey

Nov 13, 2014

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J. Morand was a knowledgable salesman and very friendly too. He walked me through the entire buying process and knew a lot about the new cars for sale. Excellent service and professionalism and I highly recommend the dealership to any future prospective buyers.

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ieisha.francis

Nov 12, 2014

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I was referred to this dealer by a close friend of mines and boy am I thankful. My salesperson was Jose and to say he is the best is an understatement. I recently completed my bankruptcy and no dealership would allow me to lease a vehicle. Jose and the financial staff worked a miracle and within 1 week got me into a 2015 Acura. Jose worked with me even on his days off and was always professional, patient and kind! I will never drive any car other than Acura! Everyone there was wonderful and I looooooove my car! They are the absolute BEST!!

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Kyecer9

Nov 11, 2014

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Excellent dealership.. They do excellent work. Very helpful advisors. I would recommend any one to go to this dealership and do their service for their car..

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Ilanam

Nov 6, 2014

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I visited a lot of dealer ships,but non of them could help me find a car thatwill answer all my needs. when I walked into Acura of Westchester and met Rob, within an hour I found a car that my wife & I love..... Thank you so much for the great experience, we will definitely come back for the second car!!!Vadim .F.

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Kease

Nov 3, 2014

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I couldn't believe how laid back the atmosphere was. Everybody that worked here was friendly and made me felt welcomed. Robert embraced me and gave me options. His honesty, his personality and straight forward approach was astonishing!!! I should of came here a long time ago. I sincerely thank u for everything u done for me Robert....GO VIKES!!!

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allison gage

Nov 2, 2014

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My car was in the shop due to an accident for 3 weeks and Shannon Lemonand the entire service team could not have been better!! So accessible, sohelpful...such a pleasure to work with!!! And the work was excellent!!!Never go anywhere else!!!Allison G

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shuvon

Nov 1, 2014

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Every time I go to the service department, I only see Alvin De Leon because he truly cares about helping you out. He is great with dealing with my service needs on my new ILX. I had an issue with body damage with my ILX and he was able to get it all sorted out and done hassle-free. Since I work a lot, I have trouble getting my car serviced but Alvin was able to get me in for my first oil change during the evening which was very convenient for me. If you ever need help in getting your Acura serviced, Alvin would definitely be the best person to go to. Overall, Acura of Westchester is a great dealership. I made a great choice.

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dahliaelliott

Nov 1, 2014

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Julian, You are the best! I had a great experience with you. Your sense of humor put me right at ease. I didn't have to think about my purchase like I did at many other dealers. Keep it up because you are highly recommended by me.Court_dah

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LarchmontMark

Oct 28, 2014

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We love our TLX, and we thank Kelly for her great help with every step of the process. We needed several test drives and we must have had about a billion questions, and Kelly was an ace all the way through. Thank you! :-)

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Jeannie16

Oct 27, 2014

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This was my first time leasing a car and I had such an amazing experience. I've been to other dealerships and they were very intimidating, especially for someone who has no idea what the process is like. The staff here at Acura of Westchester were all very attentive. I dealt with Brianna and she was SOOOO good! She answered all my questions and did not make me feel uncomfortable or overwhelmed about the whole leasing process. At the end, I got the car I wanted and actually felt good about my purchase! I love my new ILX!!! Thank you so much Brianna!! :)

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NatishaJ29

Oct 26, 2014

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I got to experience first hand what a friend of mine was bragging about. She was always in a nice car and spoke highly of her "guys" at the dealership. Frank and Liam are great team . They worked hard to get me into a nice car. They weren't focused on hustling me or getting me into something I couldn't afford. They made sure to get me the lowest finance rates even if it meant driving back the next morning to sign new papers. I love my car but I love the experience even more. Thanks guys

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king925

Oct 26, 2014

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This was a great experience. I am a first time car buyer and I've visited a few car dealers and liked this one the most. First I was impressed by that fact that I was not bombarded by a bunch of different sales reps. I was able to shop around peacefully and when I was ready to ask for help someone was there to help me. Everyone is very friendly and attentive. My sales rep JULIAN MORAND was amazing! Also, i arrived right before closing time and he made me feel as if he had just got to work and was not rushing me out the door. He answered all my questions and made me feel very comfortable. He was so helpful in finding me the perfect car to fit my family as well as my budget. He did not make feel as if he were just trying to make a commission. If anyone is a first time buyer and you don't want to feel rushed on persuaded into just any car this is the place to go. I recommend JULIAN MORAND if your looking to work with someone who is genuine and truly interested in helping you. He went above and beyond in making my purchase feel simple, hassle free and completely satisfying. I'm so in love with my MDX. THANK YOU JULIAN!!

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osirus73

Oct 24, 2014

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I bought a car at this Acura Dealer and 6 months later my boyfriend also bought an SUV here. I've made an online appointment to change one valve, on a tire that was leaking. I verified the time and information by phone the previous day.When I arrived, the Valet took information and told me to go wait inside. I noticed the service Rep. Angela wasn't at her desk and everyone else looked busy and pretty much ignored me as I walked by. 2.5 hrs later, i was wondering why a valve was taking so long! After inquiring I was told my car was outside untouched because I didn't registered for service. (This is my first visit Acura! don't assume we know the routine) Needless to said I was hungry, tired, and livid. Specially because I drove over an hour each way for service. My point is: Don't assume people know the rules, have a sign or a greeter directing you to register, this whole misunderstanding could've been avoided.

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isabel_123

Oct 24, 2014

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Jose, has amazing customer service skills. He is patient and always so helpful, willing to answer all your question. Most importantly, he was patient, kind, and honest. Thank you for being so professional and helping me through out the entire process. I am very happy with my TSX. It was just a pleasure to deal with him!!! I thank you so much for your help!!!!! Can't never thank you enough.. THANK YOU JOSE!! your the BEST!! I would definitely be back to Acura of Westchester.

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L'evenia

Oct 23, 2014

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Omg!!!! Jose is the BEST!!!!. He is very caring, and was as excited as my daughter. I will forever thank him for his services. Thank you and Acura needs to multiply him 100 times. Levenia Reid

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jomanda

Oct 23, 2014

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We couldn't be happier! It was a fluke and complete coincidence that we decided to check out an Acura...and well, fate took its course. We can't say enough about Jonathan Zung and the efforts he made to make our transition easy. We had no intention of leaving with a car/deal but we couldn't walk away once we sat with him! Acura not only gave us a great car, great value, and great service, but we truly felt special and cared for during the process. Thank you!

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Chenier24

Oct 23, 2014

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Best part about whole sales process was the fact that Dmitry never put pressure on me. He showed me the pros and cons of every car I asked about. The dealership should be proud of having such great employees!

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DWSI

Oct 23, 2014

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I initially came in unsure of my purchasing decision, and I can definitely say Dmitry was able to turn me into an Acura believer. He was polite, knowledgeable, and patiently explained and showed me all the reasons an Acura is the right car for me. I appreciate the personalized approach and stellar service. I will be recommending Dmitry and Acura of Westchester to all of my friends and family looking to buy a vehicle. Very pleased with the whole experience!

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dkalyaguin

Oct 23, 2014

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Finally had a pleasant car buying experience! Acura of Westchester is an amazing dealership with personable and knowledgeable staff. I would highly recommend working with Dmitry Novikov, who was extremely professional, knowleadgable, patient and not pushy during the whole process. I received an unbeatable deal that no other dealership could match all thanks to Dmitry and the Finance manager. I definitely know who im getting my next car from! Thanks Dmitry and the whole staff of Acura of Westchester!!!

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Leilaor

Oct 22, 2014

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Jose was just a pleasure to deal with! He made our transaction easy and painless! He was happy to answer all and any questions I had. Most importantly, he was patient and kind and that goes a long way. Thank you for being so professional and at the same so personal.

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ecstatic customer

Oct 21, 2014

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I been going to Acura of Westchester since 2004. Thomas Maxfield is the ONLY service advisor I will ever go to! He is consistently personable, knowledgeable, and very trustworthy! I know he will never steer me wrong, no pun intended!

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Pete5126

Oct 21, 2014

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Every car manufacturer has several dealerships around the tri-state area but certain distinctive qualities such as customer service, price, friendliness, professionalism, overall quality of service and so on sets each dealer apart from the next one. Acura of Westchester is indisputably the best dealer in the tri-state area, hands down!! There are no arguments about that. I had previously applied for a car loan through my credit union. They turned me down despite the fact that I joined the union last year and borrowed 1500 bucks, which I paid back to establish my credibility with them. But I went to Acura of Westchester on 10/15/2014. I got approved two days later for the car that I was looking to purchase. Then picked up my car on 10/20/14. There wasn't any unneccesary protocols with the whole process. My experience was fantastic. My sales man, Matt was very patient with me, giving me time without pressure to decide on the color of car I wanted. As if that wasn't enough demonstrating his level of patience while dealing with me professionally. Then, afterwards, he introduced me to the finance manager, Alex J. Piccirillo, who sat down with me and took his time to explain to me what I was qualified for. In fact, I never anticipated that I would be approved, but Alex worked painstakingly and tirelessly to get me approved for the Acura MDX that I was interested. From the first day I walked into this dealership, Acura of Westchester, the staff treated me nicely and professionally with utmost respect. I left the dealership, singing a new song that the folks at Acura of Westchester are miracle workers and I love them all. Special thanks to my salesman, Matt and much more to my finance guy, Alex J. Piccirillo. You guys totally rock and perform wonders. I am still speechless even as I am writing this review and can't believe I'm driving my dream car. So, If you are in the market for a car by Acura brand, visit the Acura of Westchester first before going to waste your time at other dealerships that are desperately interested in the profit they will make without placing emphasis on customer satisfaction. This is my dealership henceforth for life. I won't go to any other dealership whether for sales or for service. Acura of Westchester has no match...the best Acura dealer in the tri-state. Note: this review is coming someone who had turned down for a car loan a couple times in the past.Special thanks to Matt and Alex from Peter!!!

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mcolonbos

Oct 20, 2014

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Tony and Rob were fantastic. They were very helpful, knowledgable and helped me get just what I needed. I would highly recommend this dealership to anyone!

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EZahniar

Oct 20, 2014

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I always have good experiences with this place either in sales or service. Very friendly, professional and helpful. Great service overall. Thank you for everything.

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AviNahumi

Oct 19, 2014

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As usual, my visit to the Service Depart. was avery positive visit. Chris welcomed me with a smile and made sure he understand the situation. He looked at my car and gave me the promise that this will be taken care of right away. He kept his promise and after 45 minutes the car was ready for me. I feel that I can trust this wonderful person and his way of helping his customers.Great Job. Chris

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attitude

Oct 19, 2014

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This dealership is the best. This is my 4th lease, and I am very satisfied. Jonathan and Robert are extremely efficient and very patient. I always get a good deal with them. They make the experience very pleasant. I recommend this dealership to all my friends and family!!

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danow67

Oct 18, 2014

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as usuall this Acura dealership is the best to work with. Liam ans Frankie are always the greatest. kind, accomodating and work the best desl.

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Omarling Castillo

Oct 17, 2014

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I'm really happy with Acura of westchester specially with Jose , he is Really good, excellent, he always has a good offers to give me, this is my third purchase and every time is an excellent service I really recommended the dealer also Jose because he is bilingual he is very good person and speaks Spanish which is really good??????????????????.

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wam00

Oct 16, 2014

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Liam and Frankie are the best! I have bought many Acuras from them over the years. Best salesmen, best dealership and best car! Thanks again guys!

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Bgiuled03

Oct 15, 2014

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Brianna was a pleasure to work with- couldn't have asked for better customer and reliable service! She goes above and beyond! I would recommend her and Acura of Westchester to anybody looking for their luxury car! :)

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Robert greene

Oct 12, 2014

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I had a very pleasant experience at Acura of Westchester. Mr Meed is a very informative and knowledgeable sales person,and most importantly a NICE GUY!

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ScotTboy444

Oct 12, 2014

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I just recently purchased a 2010 Acura MDX, and I was refered to see Alvin DeLeon. Alvin is the most reliable and accessible service employee that I every met. Normally people put service on the back burner to sales, but Alvin takes his job very serious. Even when he is with another client and I leave a message on his answering machine his prompt return call is very professional. Alvin has always made my visit to the service department a great experience. Thank you Alvin

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Raymula

Oct 11, 2014

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When I first walked in to Acura Jose greeted me as soon as I walked in the door. I didn't really know much it was my first time buying a car. The fact that I'm young I didn't think anyone will help me but Jose helped me a lot. He looked pass the fact that I'm young and helped me the best why he could. Thanks a lot Jose

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marischarney

Oct 11, 2014

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Truly the best experience I have had buying a car! Brianna and Kenny took such great care of me from the very second I walked into the dealership. They were able to put my mind at ease, find me the perfect new car and made the process not only seamless but thoroughly enjoyable. I can not thank them both enough and I am so appreciative that I got to meet 2 very special people. Brianna, communicated to me that they treat their customers like family and by the time the I drove away in my new car, I thought to myself. They really do! I would recommend to anyone to go Acura of Westchester, meet the sales team and drive away in your new car with pride. Kenny and Brianna, you guys could not have treated me any better! Thank you.~ M. Charney

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Anthony Sinapi

Oct 10, 2014

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Once again Acura of Westchester never ceases to surprise me, from their OUTSTANDING service all the way up to management.. I have been dealing with Brianna Tozzo for the last 3 cars and she is the best! Actually she is the perfect representative and the shining example of what all dealerships should be like! She is the AMAZING! I love dealing with Acura of Westchester and will continue to deal with them for a very very long time. I also highly recommend this dealership. Thank you for all your help guys!!!

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Castillo0319

Oct 10, 2014

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Very friendly and always willing to help on any problem Or question I have. When ever I need service I call or come in and get the service I need fast and easy.

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gootie

Oct 9, 2014

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What a wonderful experience my family had. There was no pressure, and they really listen to what you need in a vehicle. We dealt with Frankie Ferraro who was amazing. He knows the business, but at the same time listens to what you need and is very honest. Overall we will be recommending him to others due to the great experience we had.

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Neane1234

Oct 9, 2014

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I have recommended Acura to friends and family and will continue to do so. We always have a pleasant experience when leasing our cars. We have been leasing 2 cars for many years. One for me and my husband and another for my daughter. We have been dealing with Vincent Paciariello the past few years and he is the best. He is so great to work with. He is so accommodating and always tries to give you the best deal without you ever feeling like your being taking advantage of. He has a lot of patience and is so nice. Always wiling to help you in any situation. I really can't say enough about the staff here. Ken Hicks always greets you and is there for you in whatever you need. As far as the service department they are just great also. I deal with Tom Maxfield and anytime I call he gets me in and out with the best service. He also is a pleasure to deal with For these reasons I will continue to stay with Acura for a very long time.

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MM155

Oct 8, 2014

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This is my 3rd Acura from the dealership 08' TL, 11' RDX, and 13' TL-SHAWD. i would first like to express how nice and proffesional everyone is to all people without making judgements. My sales rep who in my opinion is the best one there having worked with someone else my first time who was not great. His name is Robert Ellard or (Bobby) as everyone calls him. Bobby is someone that you can tell just by meeting and speaking with him that he is not just interested in you "to make a buck" He is an older gentleman so he is not trying to make the most money he can off of you, at the stage he is at in this point of his career he seems more interested in having a personal relationship and preserving his integrity as well as reputation. With my last purchase (lease) of my 13' TL-SHAWD, he really fought for me to get me the best price since I really wanted the AWD because I live in Westchester and also having the Tech package for luxury I was use to. He even gave me a complimentary coffee travel mug that run at about 30$ each because he knows I am a coffee lover. I would recommend him to anyone looking to purchase any vehicle off this lot. As for service my favorite and longest relationship at this dealership would be Thomas Maxfield or (Tommy) as I like to call him. I have been going to Tommy since my first vehicle in 2008- present and have always had a great experience. Tommy is always down to earth and tries to work with you as best he can concerning pricing and service concerns. He will alway tell you what is available to you as far as service and what discounts are offered and usually just apply them to your bill to get you the best price. I remember in 2008 with my TL I had just a bulging knot on one tire and was ready to give. I told Tommy that I really needed a new tire and at that particular moment was not in the best financial spot. He gave me the dealer price with installation etc. was about $220+ if I recall correctly but knowing my situation at the time he got me a great price and I was ever appreciative at the time thats is why I would not go to anyone else he is a people person and so down to earth. I would definetly recommend him for any service needs or questions. In conclusion if you ever stop by or purchase I would definetly recommend these two individuals hands down. Love my Acura and Acura of Westchester.-Matt M.

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Jms18

Oct 8, 2014

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We have gotten 3 leased cars from this dealership. They are an absolute pleasure to deal with. They are not pushy or aggressive in any way. They are honest, straightforward, and very accommodating. Frankie Ferraro is very responsive, and always follows up with his customers. I particularly like his willingness to help close a deal. Frankie is truly a gem!

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Luis A. Lopez

Oct 7, 2014

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As soon I walk in Acura of Westchester Jose Crespo welcome me with open arms. My buy of my car was a smooth process with Jose Crespo. What a guy, very cool & always on your side to make everything work for your needs. I thank you Jose Crespo very much for your time. You are great!

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lesterz

Oct 7, 2014

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I was in an out service was excellent staff helped me with all my needs for car I would highly recommend acura of Westchester to friends and family

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aggaviriaa

Oct 6, 2014

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Brianna without a doubt is such a pleasure to work with. She made sure that everything was done in a timely manner. She is wonderful to work with and was always available when needed. This is my second time working with her and again she did everything with a smile and efficiently. I would recommend her to anyone of my friends or family.

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carlos5052

Oct 6, 2014

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Shannon lemon ,without a doubt is one the best when it comes to service I recommend her a 100%I am super happy with the service she provided to me excellent person.

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Steeds14

Oct 5, 2014

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Serviced my TL last week with Tom it was first time dealing with him and it won't be my last. Humble guy and took care of car like it was his very own

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Crubicco

Oct 3, 2014

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We give Julien 2 thumbs up! He was an amazing guy who was not only knowledgable about his cars, but he was also friendly and patient beyond being understanding and caring. It was a pleasure working with him! I personally have never driven a car as nice and luxurious as our new supped up MDX. You rock Julien thank you for all you hard work and help!!! :)The Rubicco Family

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JAZ10573

Oct 2, 2014

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Purchased a 2015 Acura MDX & a 2015 Acura TLXFrankie is a knowledgeable and friendly salesman. He's not pushy and has answers to any question you have. He put me in the car that is right for me based on my needs and lifestyle which is not the car I went in for. It's not often you feel comfortable with a car salesman but he actually talked me out of an up-sell which only solidified my trust in him. Besides that, he delivered on promises on price and service on both cars. A+ experience.

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jose.ramos.104

Oct 1, 2014

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I bought my 2012 acura tl from acura of westchester. I dealt with Cedric he was very knowledgeable and professional in helping me chose the right car on my budget.

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cfm14

Oct 1, 2014

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Yes, go here for a genuine discussion of which car and plan works best for you.Yes, go here for a completely satisfying relationship. With sales, service, finance, etc.Yes, go here for an Acurathat alone, speaks volumes.

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catina.walker.9

Oct 1, 2014

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I am very happy with my car.The staff is Wonderful.Thank You..so Much Go ACURA OF WESTCHESTER.I would recommend any one looking for a car to visit them...

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Giffsgym

Sep 30, 2014

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I came into the dealership without much of an education about Acura cars and not sure what I wanted and came out very educated and pleased with my experience. I was informed of all my options of leasing versus purchasing and did not feel any pressure to make any decisions or comittments. I worked with a lovely young woman who really knew everything about Acura cars. It was a real pleasure and I will be back next week with my husband and son to decide on which SUV we want and look forward to working with the same person.

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CRod548

Sep 30, 2014

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Once again I have to say I am more than pleased with A.O.W! Everyone is friendly and welcoming upon entering the doors. I was always treated with the upmost customer service. Not only did I work with my salesmen but everyone there was always polite and gave you a warm smile. You want great service, friendly staff and good quality, then A.O.W is where to go! Ask for Frankie "Grizz" or Liam. They both were helpful and very knowledgable!

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Dulce90

Sep 30, 2014

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Ever since I bought my Acura TSX in 2013 I have not been dissatisfied. Since day one they have been amazing providing me with awesome customer service. When its time for my car to get service I already know who exactly to call, Alvin De Leon. Alvin has always provided me with the best customer service, especially when it came to booking a last minute service appointment. He has gone above and beyond to make sure I was always satisfied in whatever my car needed. I can't complain, he has always made it very convenient for me. Not only has he made it convenient for me, but for my family as well whom own a 2013 Acura MDX. He is also fluent in spanish, which in this case makes its easier for my mother to communicate any issues she has with her MDX. Alvin De Leon is one of the best service guys Acura of Westchester could have providing his customers with extraordinary satisfaction. Thank you Acura of Westchester, Alvin De Leon and the Acura Team for making my dream come true and for always keeping on my smile on my face.

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Steffylopez

Sep 30, 2014

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For first time buyer.. It was great experience ! Jonathan Zung made it easier to pick the car i wanted... he answered all our questions clearly. Acura of Westchester is the dealer to go to.

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xsimplysteven

Sep 30, 2014

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I only had one issue with how long a specific service took, once I had addressed it they made sure it would never happen again and I've never since had an issue with any of my services. The Acura of Westchester is truly amazing!

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kamythomas26

Sep 30, 2014

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My ever so patient and knowledgeable sales person Julien Morand spoke to us with understanding and show beautiful patience when it came to my many question and requirements pertaining to the car.He made this process an easy and thorough one,he made the purchase a memorable one he came to the house to pick us up to get the car that to me was very much what we call in customer service "going above and beyond"..............just wanna say a big thank you to the team we are happy with our purchase and looking forward to see you soon for another purchase.

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Gcooperb

Sep 30, 2014

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Kelly made the car purchasing experience a breeze! She was knowledgable and had a nice calm demeanor which made us feel welcome. She showed us a variety of cars and was very helpful in answering our questions. I honestly had a great time buying my car--who says that!?

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Tes1313

Sep 29, 2014

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I met with kelly ryder and not only was she very professional and knowleadgable about the vehicle she went above and beyond my expectations i recomend you ask for her. If you visit this dealership

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sugnhun

Sep 29, 2014

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Best care ever!Love Ken and Kelly New TLX IS GREATBest sales and service in the business.GM Ken Hicks been there almost 30 years.George And Alex running a great ship there.

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sstl

Sep 29, 2014

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I just wanted to express how happy I was with the service I received from Kelly Ryder (sales associate). I had an amazing experience with Kelly & the dealership! She went above and beyond what the average sales person would do & made me feel comfortable throughout the whole process. If anyone is looking to buy an Acura anytime soon I highly recommend her. Not only is she knowledgeable about her products but she is also very pretty =) Thanks again Kelly!

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lgc1216

Sep 29, 2014

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Just got 2015 MDX. Vehicle is awesome but buying experience is even better. This is our 5th Acura purchase at Acura of Westchester. Rob Ellard, Tony DellaPietro and the entire team are simply the best. Their attention to detail and level of care for the client are spectacular. Their wonderful personalities, knowledge and focus on executing with excellence makes it a total pleasure. The buying process was simple, fast and picking up the car was a breeze. I will certainly continue to buy my Acuras from them.

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anthony.perez.56232

Sep 28, 2014

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i was promptly taken care of. They worked with me and got me what i wanted. i will recommend this dealership to others in the future.

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Samantha Webster

Sep 28, 2014

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I give Julien 100% times infinity. He's the best, he's very observant, very loyal, and he provided the best customer service for me and my family. He was so chill, he made me and my family feel very comfortable and to top it off, he was very knowledgeable about the Acura cars. He takes his time and for that I will definitely be returning again.

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DONNA CARELLA

Sep 25, 2014

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We have been leasing cars from Acura for 15 years and at this dealership. The service is always excellent and consistent. Our salesperson always puts our needs first. Kelly Ryder is amazing!!! We always get a great deal...no haggling here! The most incredible thing about "Kelly" and this dealership in general is even when you are well into your lease and have a question or a concern she is right there for you to solve your problem. I would absolutely recommend Acura of Westchester to friends, family and coworkers.

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Lana Veinverg

Sep 25, 2014

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I really like this dealership. Julian Morand is an amazing salesperson. He is knowledgable about the Acura cars and helped me a lot with making my purchase and decision in regards to information with the car I was interested in. He answered all my questions in professional manner and I felt happy and confident with information provided by him, and the product which i bought which is Acura ILX 2015. I also found the place clean, people helpful, no one forces you into anything you do not wanna do like a purchase. There were constantly refreshments offered to me and my family members and that was nice. I felt a sense of hospitality the moment I walked through Acura doors. The communication was excellent and the price was great for the car. I would absolutely recommend Acura of Westchester to friends, family and coworkers. Great workers especially Julian Morand.

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Slr1

Sep 23, 2014

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Thanks to Brianna for helping me find my next great deal! The TSX is the second car I've bought from her. She's the best at making me feel comfortable throughout the entire process. Brianna took the time to find the right car for me and worked hard to get me out of my old lease early! She was a pleasure to work with start to finish. I'll be back!

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RUDAK54

Sep 23, 2014

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MY SALES PERSON WAS UNIQUE I WILL RECOMMEND HIM VERY NICE GUY I BEEN LEASING FOR THE PASS 12 YEARS BUT THIS DEALERSHIP IS THE GREATEST

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Val4867

Sep 23, 2014

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There are not enough superlatives to describe the Acura of Westchester Team!!! The dealer was recommended to me by a friend who had purchased several cars from them and I'm so happy that I did!! The process was smooth and seamless! Kelly was my sales person, she helped me through the paperwork making sure I didn't miss anything and was proactive at anticipating what I might need next! Kelly was delightful, honest and reliable!!! Thank you Kelly, Diane and Alex for making my experience at Acura of Westcherster AMAZING!!!! You have a new friend!

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afkenner

Sep 22, 2014

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A top-notch experience from start to finish. I have been buying/leasing from this dealership for almost 20 years and every transaction has been smooth, friendly, fair, and honest. Paperwork is quick and efficient with no surprises. Everything involved in the purchase process is carefully explained. Brianna knows the vehicles and worked very hard to find the exact car I wanted, even though it is a new model with limited stock and lots of backorders. I have had many years of service at this dealership as well, always prompt and thorough with excellent work, and loaner cars.

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O'mar Roye

Sep 22, 2014

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Thanks to Vincent and team, I am now driving my first car. I Will definitely be recommending others. Friendly and courteous staff. Keep up the great work!!!

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Owns4Hondas

Sep 21, 2014

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Chris is the Man, Had my car towed in as to what i believed was a big brake problem. Chris had his Techs diagnose the problem & it was minor. Anyplace else would've raked me over the coals. Great professionalism & service as always ! Chris has been my rep for this car since 09, couldn't be happier.

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jose8425

Sep 20, 2014

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Jose, I'm Jose the guy whose shoes you liked. You were the best at every stage of the leasing process. I came in not intending to lease or buy and I made that clear to you but you changed this and made me sign a lease with you guys because of the great deal you presented to us. You made it a quick and easy to understand process. Thanks for all your help, I expect your call in 2 years to change my 2015 Acura MDX (which I'm enjoying to the fullest). I would strongly recommend Jose to anybody who is looking to do a purchase or a lease. The other personnel made me and my wife feel at home.I would highly recommend these guys to anybody who is looking for a great deal on a new or preowned Acura. Thanks.

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tradeincar

Sep 20, 2014

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Traded in our Accord for a used RDX. Great service and very professional. We left happy and will definitely return in the future. Thanks Jose!

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larryp82

Sep 18, 2014

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Frank Ferraro and Liam Tully both helped me get in and out of my old vehicle and into my new MDX both of them worked hard and faced paced and friendly and both worked with me to my likings and what i needed. I highly recommend them.

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joe vega

Sep 17, 2014

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Acura of Westchester is by far the best dealership Ive been to for buying a car or truck. They will take care of you and make it happen. I've bought 8 cars and 2 trucks from them over the years and plan on more in the future. You will not be disappointed.

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aishabird

Sep 17, 2014

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I have been coming to Westchester of Acura for almost a year after purchase of my 2006 TSX from untruthful car auction lot. My service representative is Alvin De Leon, he has shown and given me a wonderful service experience that is full of genuine care and concern in getting me the appropriate service request and advise. This first experience has developed such a great relationship that I decide to trade in my TSX (almost a year after working with Acura of Westchester) for a 2011 RDX to accommodate the arrival of my third child. This has lead me to meet Matt Belov in sales. With knowing the exact vehicle that I wanted and explanation of why one vehicle would be less accommodating per my needs-Matt reflected patience to assist in accommodating my financial needs. Finance Director Alex Piccirillo was a gem in making the financial accommodations a reality to which I was able to pick up my new RDX about 5 days later. Jose Crespo to whom was the topping as the greatest customer service sales representative was fantastic. He took the time to not only interact with my two kids upon day of pickup but also showed and explained a key features of my new car. Jose also let it be know that if I have any questions or need any explanations of vehicle that I am able to contact him for assistance. Jose has also followed up after the purchase of my vehicle to ensure that all is well. I am very big on customer service since this is an area I have personally worked within for 15 years. The great customer service and care along with the friendly family oriented environment is what keeps me returning to the Acura of Westchester! And I would not hesitate recommending to strangers, family and friends.Keep of the the Excellent Service, ML Aisha B.

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Sarojinimejia

Sep 17, 2014

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The service was excellent and they are willing to take the extract step to help you. The friendliness and professionalism is not comparable. Wonderful staff and prompt service. Shannon you are the best. Thank you.

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Fgreen77

Sep 16, 2014

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I am very happy with the purchase of my RDX. I was privileged to work with a great set of men that showed patience and determination. They made sure my needs were met and I was happy. I would recommend this dealership to friends and families.

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ToastedAlmondQt

Sep 15, 2014

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This is my second purchase of an Acura from this dealership. My first Acura TL, 2010 (which I loved but was totaled in a car accident). My second, 2015 Acura TLX which so far rides like a dream with features tat are phenominal! Although the body styles are totally different, I still feel GROWN & SEXY in this beauty that I haven't seen noone else with yet! My salesman was Jose Crespo who was a gentleman and a scholar from start to finish! I live in the state of CT.. When I came to pick up my car all I had to do is pick up my keys. Jose even called to make sure all was well after my new car purchase which is rare these days. I would also like to give a special thanks to Tony, The manager who treated me like family making my great experience with Jose even better! Blessing's to you both (Jose & Tony), Crystal from CT

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meagan.sam

Sep 12, 2014

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This was my boyfriends and my first time dealing with the Acura of Westchester and we could not have asked for a better car buying experience. Being that that was our first time leasing and getting a new car, we were both filled with a lot of anxiety and apprehension. From our first visit until we drove off the lot we were treated amazingly. Hours were spent with us going over different models, price options, color combinations, which one would suit our needs, technologies offered, etc...Various test drives were given to see which one we liked best. We never felt rushed and Dmitry Novikov went above and beyond. On his day off he came in and stayed for a few hours with us. He made himself available via email and text to answer questions, deal with the finances and just make us feel as comfortable as possible with our purchase. Upon picking up our car he went over anything and everything to make our transition to using the car and simple as possible, All around our experience with the people at the dealership, as well as the car purchase went more smoothly than either of us could have imagined. We both definitely look forward to working with Acura of Westchester on any future Acura purchases or services!

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kmorgan0826

Sep 8, 2014

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i was well taken care of by this dealership. The salesmen were very informative and helpful. I'm enjoying my new car so far and hope this experience continues.

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Sam8992

Sep 7, 2014

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Liam & Frankie were great! They were both extremely helpful and made the process of buying a new car easy and enjoyable. They work together as a perfect team. This is our 4th time buying a car from Acura of Westchester and we couldn't be happier.

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Alexa G

Sep 6, 2014

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This was my first experience at Acura of Westchester and it was exceptional! I leased a 2015 ILX, which I am beyond happy with. Jose was great and even stayed beyond closing time to assure I got everything I wanted in a car. Matt also assisted me upon picking up the car and I can definitely say Acura of Westchester has a great staff, all very friendly and accomodating! First acura and definitely will not be my last.

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Jav1022

Sep 3, 2014

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Liam and Frank were extremely kind and gave their undivided attention to me. When you come in, they treat you like a friend rather than just a sale. The home like feeling make you want to come to Acura more often.

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TMBiskup

Aug 31, 2014

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This was our first time dealing with Acura of Westchester and we were extremely pleased with all aspects of the car buying experience. Our salesperson, Jonathan Zung, was extremely professional and a pleasure to do business with. We were in the market for a MDX and Jonathan was very helpful with narrowing our selection process down from the numerous MDX options that Acura of Westchester had on their lot. Once we finalized our selection process down to a couple MDX's, Jonathan then worked with us to best determine which MDX met our buying needs as well as working with us to determine how it met our budget requirements. Jonathan could not have been any more accomodating with the total sales process and I would highly him to any potential Acura buyer for their future buying needs. Thank you to Acura of Westchester and Jonathan Zung for your professionalism and a great car buying experience!

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Kristinlb

Aug 31, 2014

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We just purchased a certified pre-owned MDX from Acura of Westchester and couldn't be more pleased with our car buying experience! Our search began online with what we found to be an accurate and up-to-date website and then to the dealer's lot with plentiful stock available to browse! Our salesman, Jonathan Zung, was very helpful, professional, thorough and took great care to provide us with personalized attention. Based on our positive experience we have already given recommendation to family and friends to contact Jonathan and consider Acura and this dealership for their future car purchase!

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tman86

Aug 30, 2014

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Rob Ellard was such a pleasant experience at Acura of Westchester. He did whatever it took to get us the best prices and deal possible. Would definitely recommend him and the rest of the staff here to anyone looking for a car, and going back in the fall for another car for my girl friend since he made it so simple.

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newacura2014

Aug 29, 2014

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Working with Julien was one of the easiest car buying experience I have ever had. He made us feel very comfortable and we always knew we were being treated with honesty and respect. He made us feel like we were his most important customer of the day and when we picked up our car, he gave us a very detailed overview and answered all of the questions we had.

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Nmurray3

Aug 29, 2014

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Just bought my first car and couldn't have chosen a better dealership! All of the staff was incredibly friendly and patient. Kelly was a wonderful dealer who was able to answer all of my questions. Even though the dealership was very busy, Kelly took her time to help me through this process which could've been very overwhelming. I bought my dad to help me out because as a young woman and new car buyer I was scared I wouldn't be taken seriously or given the best deal but I got a deal way below what I expected to pay and feel that I could've gone through the whole process on my own. Overall a great experience!

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jonathan.krinsky

Aug 29, 2014

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Julian was a great salesman. He was friendly, knowledgeable, and was able to get me a break off the sticker price. Couldn't have really asked for a better experience.

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maryspengler

Aug 29, 2014

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As an older single woman I have felt many times taken adnvantage of. I actually walked out of a dealership in Westchester because they were treating me very disresprctfully. Acura of westchester and the sales person, Julien Morand were extraordinary in every way. I thank Julien and the ownership for creating a customer friendly culture.

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robst1

Aug 29, 2014

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It's always a stress-free experience either leasing or buying a car from this dealership. I just leased the new TLX and couldn't be happier!

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listerd

Aug 29, 2014

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Brianna took care of me at Acura. It was the easiest car experience I have had. My goal was not to waste an entire day looking at cars. I told her what I wanted and i was done in 30 minutes. Thank you!

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kk10803

Aug 28, 2014

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We upgraded our 2008 to the 2015 MDX. We were looking for a good deal and a hassle free buying experience. 2 phone calls and 1 visit later, mission accomplished. Briana made it super easy and we got our deal! We'd definitely recommend Acura of Westchester. Thank you Brianna.

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nyhonig23

Aug 28, 2014

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Every time I bring in my MDX to Acura of Westchester, I always work with Alvin DeLeon who is incredibly professional, responsive and honest. It is a pleasure working with Alvin and he makes my service experiences pleasant each and every time. I recommend Alvin with the highest regards!

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DiMaggio1

Aug 27, 2014

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Thank you for giving us the best experience in buying a vehicle! It was best experience we have had in a dealership. The employees were professional and helpful.

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carystier

Aug 26, 2014

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Brianna Tozzo is simply outstanding! In my 30 years of driving (and buying cars), i have not had a better expereince. Brianna made it happen. Her thoughtful approach helped me feel very good about my new car purchase. She understands what "customer service" is all about - being genuine and responsive. i can't wait to buy my next car - it will be from Brianna Tozzo.

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VANESSAA123

Aug 26, 2014

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KELLY RYDER IS PHENOMENAL. HER SKILLS ARE AMAZING. I LOVE THAT SHE WENT THE EXTRA MILE TO REASSURE THAT I WAS SATISFIED AND WAS MORE THAN WELCOME TO ANSWER ANY OF MY CONCERNS. I HAD PURCHASED MY FIRST CAR THE ACURA ILX 2015 AND EVEN THOUGH I WAS A BIT SKEPTICAL ABOUT THINGS SHE MADE ME COMFORTABLE AND GAVE ME A BETTER UNDERSTANDING OF THE RUN DOWN AND HOW THINGS WILL PLAY OUT. GIRLLL YOU GOT MY VOTE YOUR THE BEST HANDS DOWN!! 100% 100% 100%

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rnevers1

Aug 26, 2014

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I just purchased my 2015 Acura TLX today from Mr. Anthony Mead, Sales Rep. This is my second experience with Anthony and my fifth vehicle from Acura of Westchester. Mr. Meed was transparent with all figures associated with the vehicle. He advocated on my behalf by providing me with promotional and loyalty campaigns that help bind an affordable financial contract. He made certain that I was familiar with the features of my 2015 TLX before I drove it home. He also made the connection with Mr. Alvin De Leon, Service Rep, with whom I was already familiar with to have my vehicle serviced. The Acura of Westchester dealership made me a committed follower for the friendly, professional and efficient services I have received countless times for over fourteen years. I am a happy, loyal and devoted client of Acura of Westchester.

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DKA

Aug 25, 2014

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I had such a positive experience in buying my first new car (ever) at Acura of Larchmont. Everyone who I dealt with was so friendly, helpful and efficient! I walked out of there with my amazing car a few hours later! Everyone should buy their car from them!

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dmckesq

Aug 25, 2014

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Three Cheers for Liam Tully and Frank Ferraro of Acura of Westchester!! I just leased the NEW ACURA TLX and couldnt be happier about the entire experience. I am one who has always been bothered by the whole car buying experience, always feeling like I have been taken advantage of even when I did my homework in order to ensure a fair deal. That all changed today thanks to Liam and Frank. From the start, Liam and Frank answered all of my questions clearly and concisely, and even provided answers to quetions I should have asked but didn't. The entire time I was made comfortable and never felt any of the high-pressure tactics you would commonly expect. Even more impressive was their ability to actually make the deal with me rather than negotiate for me with the faceless manager in th eback office (I never cared for that). When taking delivery, Liam was sure to go over all of the features of the vehicle with me to make sure I was comfortable. To put it bluntly, I have never been this excited about the new car buying experience (and this is at least No. 9!).

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Erikka0926

Aug 25, 2014

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I purchased my TL from Matt and loved him instantly! He is so warm, friendly and inviting and made the process painless for me and my husband! He did whatever he could to make the transition from my TSX into the TL easy and painless! My husband was so impressed that he went in 4 days later and brought a MDX as well! Matt did what he could to keep the payments just were we wanted. We had the pleasure of meeting Jose as well who was awesome as he explained all the features on the car to me before we drove off with it. Frank in finance was amazing as well, he did whatever he could to make these cars happen for us! Since having the TL I brought it in for service once, Alvin is great! He so personable, sweet and super easy to get along with. I called him one day while I was driving because I had a problem with the car and he told me to drive right in with it and he would take a look, and while I was there he personally checked my oil! Hes amazing! I have been so happy with the whole team at Acura and cannot see myself going anywhere else!

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gmagnarelli

Aug 24, 2014

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Alvin was great at helping me resolve the issue quickly and is a great asset to the dealership. He was very Professional and friendly and addressed my concerns quickly. He also took time to discuss some other questions and concerns I had and helped me resolve them and keep before I even left. The service department is fortunate to have him there as his goal is to keep the customer satisfied.

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theo1129

Aug 24, 2014

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The minute i walked into acura of westchester, i was approached by jose crespo. he was a very pleasant guy. he was able to guide me through all the cars they had and work with my budget. i eventually decided to get a zdx. i had a pleasant experience i was satisfied overall with their services.

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Paulbroderick41

Aug 23, 2014

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This was the 12th transaction at Acura of Westchester for my wife, myself and 3 of our 4 children. Ken Hicks and his staff always give us a great price and make the transactions as easy as possible.Brianna helped us with our first RDX and she was great.

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Roxflak

Aug 20, 2014

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Everytime I need help with my car Alvin is always there and knows how to handle the different situations with my Acura. He goes above and beyond my needs every time. Great people person.

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marcia.assor

Aug 20, 2014

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I just leased my fourth Acura from this dealership. From Ken Hicks, the GM, to Liam Tully, my sales person, to Chris and Angela in service, this is a top notch dealership. They will do anything to make their customers happy.

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rontonomego

Aug 18, 2014

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Jonathon was excellent with teaching me the ins and out of the car...thx!! beyond this Jonathon was very easy to deal with and expedited the process.

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eliberata

Aug 15, 2014

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had a wonderful experience during the purchase of my mdx, couldn't ask for a better salesman, which was Jose Crespo, the best, on my own opinion,just keep the good work Jose,thanks,

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Prjohnblaze

Aug 15, 2014

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Kelly was friendly and knew acura inside and out. Well informed and easy to work with. Would definitely recommend to anyone that was in the market for a new car...Audrey held me down too ;-)

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Marvalene Spence

Aug 14, 2014

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Acura dealership is one of my best place to be cause of Kelly Ryder she's my ride and die sales Representive shout out to you Kelly much love

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FALV

Aug 13, 2014

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The reason I am giving this 5 stars is because of Chris Colucci in service. He always takes care of me when I come in. They should have more people like him running the service dept.

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kwoods1122

Aug 13, 2014

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After a lot of research for a safe, reliable and affordable car I found myself leaning toward an Acura. After a not so pleasant experience with another Acura dealership, I was pleasantly pleased with the all around service at Acura of Westchester. From the moment I walked in Jose Crespo was amazing. Jose was very attentive to my needs and was able to answer my excessive amount of questions.If you are a SERIOUS BUYER, this is definitely the place to go and Jose is the man to speak with (many options for different budgets). I would also like to thank Danny, Alvin and Alex for helping me when I would pop up and Jose was out. I absolutely LOVE my 2012 Acura TSX and when I am ready to upgrade I will be calling Jose.Thank You again!!!

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tomroe524

Aug 12, 2014

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Initially had a small mis-communication however our salesman and manager went above and beyond to ensure we were put into the right car and selected options we really wanted. A perfect ending getting what we set out for and they went above and beyond to keep us at the agreed price. This is our 4th car from Acura of Westchester and with this experience will be back. Our salesman was sincere, a true gentleman, and honest who ensured we walked away happy.

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rudym28

Aug 10, 2014

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I went in for a recall when I got there I didn't expect much. Alvin took care of me right away I had some concerns with my TPMS sensors not working correctly, and Alvin went above and beyond to get my sensors fixed they actually were missing and Alvin understood my concerns and we called Acura and because of him now I have them fixed. He is very cool to work with he understands your time and your needs and works to get you the best quality for your time.

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ChesterH

Aug 9, 2014

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This was our first time to Westchester Acura to get a truck for my wife, the service by Vincent was excellent. Would definetly recommend them and go back.

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RDLeonis

Aug 8, 2014

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I had been loyal to another brand car/dealership for the past several years. I went back to that dealership to lease a new car last week. I noticed several new faces, but one familiar one remained. When I went to get quotes I felt that I was getting the "runaround" not to mention the salesman didn't want to honor the $500 family loyalty program. After my entire family has been great customers, I was shocked. This is no way to treat repeat customers. A salesperson who gets complacent with his good clientele, is not a good salesperson. I decided that to start looking elsewhere. I remembered having a great experience with Kenny at Acura of Westchester 10 years ago. My husband and I were introduced to Frankie & Liam. These 2 gentlemen rolled out the red carpet for us. They went above and beyond to make our car-buying experience a complete pleasure, rather then the "typical dread" it can sometimes be. Furthermore, Kenny is still there and made it a point to come over and introduce himself and assist in the deal. I am thrilled with my new RDX. I can't wait till my families other leases come due and bring them down to Acura and introduce them to Frankie and Liam. In today's world products are readily available to us with nearly the click of a mouse. However, reputation and customer service are the things that make the difference and motivate people to come back! Thank you.

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agonzalez338

Aug 8, 2014

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After a long day at work it's awesome to show up for your service appointment and deal with friendly staff. My car was serviced within the time promised and I was on my way. Once again Alvin was very professional and efficient. Keep up the great work!

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James L.

Aug 8, 2014

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I've been a customer of the service department approximately 4 years. This is the first time I worked with Freyi who was very courteous, knowledgeable and detail oriented.

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iamnilesh

Aug 7, 2014

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Recently bought pre-owned ACURA MDX 2014 from Acura of Westchester. Worked with Jose for the purchase and it was great working with him. Felt like we were working towards mutual benefit and not killing each other out in negotiations(sense of partnership).Finance & delivery were not so pleasure experience. Working with Alex in Finance felt like I am working with my Boss (there were a sense of hierarchy in a way he was talking, which I didn't quite enjoy. Specially given how things went with Jose, my expectations were high). For delivery, Again Jose was nice but the lady I worked with seemed bit rude. Didn't even talk to us much beyond sign this and that and here are your keys(Was constantly talking with a colleague next desk while Me and a Friend were sitting in front of her)Overall experience:Jose: 5 on 5Alex: 3 on 5lady(I don't know the name): 3 on 5

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shuvon

Aug 7, 2014

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In want intended to buy a car , but because of Jose i was so impressed to buy that car, and bought it right the way. I guess i bought the best car in the universe after my test drive. now i'm became a fan of Acura. You guys are wonderful and thanx a lot for the best suggestion.

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Linda.delasho

Aug 7, 2014

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Our experience was fantastic. Kenny and his whole team, but especially Brianna, made the return of our lease and the leasing of another Acura simple. We considered other vehicles but the thought quickly faded when we visited the showroom and all of the details of our future lease were presented. We loved our MDX but were ready to downsize. All of the features of the RDX were presented and made us feel confident in our decision. The service was excellent. Everyone is friendly but also extremely efficient. These people know what they are talking about and back it up. I have highly recommended Acura of Westchester in the past and will continue to do so.

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EFRAIN SANTIAGO

Aug 5, 2014

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My experience was great I would recommend anyone looking for an acura whether it be used or new to come to this dealership. Acura of westchester owner Tony is a wonderful human being. He understands you and is down to earth. He has trained his workers well. His whole staff is great. Tony thank you. You have a customer for life. My sales man rob was also a great guy. It was a wonderful experience buying from Acura Of Westchester.

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Ksteed85

Aug 5, 2014

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I was pleased from start to finish. The service was outstanding from the time I walk through the door to when I left off the dealership with the car of my dreams. I would recommend anyone to come here. They knew what I wanted and more.

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Huffman3

Aug 5, 2014

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I absolutely love my new MDX and would HIGHLY recommend Liam and Frank!!! They were friendly, helpful and went out of their way to accommodate my needs. It was a pleasure working with Acura of Westchester and I will definitely be back for future purchases!

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Aowmac

Aug 4, 2014

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Julian was friendly, courtesy and informative. He was knowledgeable about the Acura products I was interested in. We came to a final price quickly and without the usually back& forward I have experienced elsewhere. Good experience all around.

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barringtonwt

Aug 3, 2014

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frank and liam were wonderful they help me got my second acura , i wasn't pressured to buy , just took my time. they were great .frank gave me some good advice so i could make the right decision. ps. i love my acura tl.

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lonajean

Aug 3, 2014

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I was brand new to shopping for cars and didn't know what I should be looking for. I went to Acura of Westchester and they were completely understanding and helpful. They answered all of my questions and made me feel right at home. I was questioning if this was the right decision for me but Matt and Tony made me an offer I would never refuse. They put me in a brand new 2014 ILX premium for less than I could ever have expected. I am so thankful for the work and helping hand that they had provided me. I'm so happy I went to Acura of Westchester and I would recommend anyone looking for a luxury vehicle with great pricing to go there as well! Ask for Matt he's the best!

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badd0923

Aug 2, 2014

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Mario was extremely courteous & knowledgeable; he addressed all my concerns. He was also kind enough to give me a ride from home back to Acura.

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NewToMamaroneck

Aug 2, 2014

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Working with Mario was a great experience. He was down to earth and very friendly, and I felt comfortable asking him questions. . I ended up buying a 2015 RDX through Mario, and I am very happy with my purchase.

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Slanci

Jul 31, 2014

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This was the best experience in leasing a car I have ever had. The service was second to none and highly recommend Brianna. I mentioned to her I was moving which is very stressful and she made this transaction as easy as possible.

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jennlwalkermarkett

Jul 30, 2014

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Had a great experience with Jose Crespo while searching for the perfect CPO MDX. We did almost everything over the phone as we live 1.5 hours away so the purchase was a breeze when we got to the dealership - answered all of our questions and pick up was easy - took care of the list of items we asked for. Would definitely recommend Jose to anyone in search of an Acura.

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ChrisW718

Jul 29, 2014

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I recently bought a CPO Acura through Julian. I can not say enough good things about the transaction. Honest and forthright business and the easiest car buying experience of my life. I will certainly be back for my next car.

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GBellamy

Jul 26, 2014

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The most important part of a business is how the management team handles situations. It was a small one but the proactive management intervention made it a painless resolution. Thank you. Will continue to be back.

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mcarmody2

Jul 26, 2014

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Just upgraded to a new 2015 MDX. This is our third - all with Acura of Westchester. It could not have been a better experience. Liam and Frankie in Sales were terrific and made the process as easy as possible. Everyone here is friendly and very knowledgeable. You can't go wrong here.

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snoke85

Jul 24, 2014

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Upon arrival to the dealership Jose Crespo greeted me and my family to look at the 2012 Acura TSX Certified. Took us for a ride and explained all the functions of the vehicle. Jose is a professional and did not pressure me into purchasing the vehicle, like most salesman will try to do. Jose works hard with his customers that sets him above the rest. Thanks Acura of Westchester

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mwlfd

Jul 24, 2014

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Julian provided me with a comprehensive and informative buying experience. Julian has an excellent demeanor and allows the Acura brand to sell the product. I was extremely satisfied with my experience at Acura of Westchester. I would recommend Julian and Acura of Westchester to anyone interested in purchasing or researching a new or pre-owned Acura. Thanks Julian!

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deanxmas

Jul 24, 2014

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This is my 2nd Acura with Vincent (3rd with dealership) and it has been an absolute pleasure across the board. They have a great team there and will continue to refer them to prospective buyers. Wonderful experience.

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sorianojaclyn

Jul 23, 2014

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i went in for service for my TL, that was making an abnormal popping noise while i was in reverse. Shannon took me right away and was great! i love going to her, anytime i have an issue she calls me right away to let me know if there will be a charge! no surprises! i would recommend Shannon as a service adviser! Thanks Shannon!

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cindy.mcardle.3

Jul 22, 2014

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Dmitry was very friendly and helpful during my purchase. He answered all of my questions, explained all of the available options, and when I picked up my new RDX, took the time to make sure that I was familiar with all of the "bells & whistles" in the RDX. It was a pleasure dealing with him and this dealership. This is my second purchase from ACURA of Westchester.

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FormanGlobal

Jul 21, 2014

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This was my 2nd car/mdx from Vincent P at Acura of Westchester. 1st time Vin seamlessly rolled me out of my Land Rover lease into a 2012 mdx & most recently got me out of my lease early into a new 2015 mdx. Vin couldn't have made the process any easier. Ask & thall shall receive...I lv the new 2015 as do my clients. What a fantastic vehicle,truly...my time is by far my most valuable asset, Vin recognizes this as has everything ready to roll. Tku Vin & Acura of Westchester.

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CTJeffrey

Jul 21, 2014

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Jonathan Zung was a pleasure to work with. Gentlemanly, not aggressive, collaborative and helpful. He provided a range of options for us after discussing our needs, wants and budget. He even offered to help personally clean up some minor blemishes on the exterior. Think about it: a sales person offered to do service on the car personally. Great guy and we were very pleasantly surprised.

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TaniaMB

Jul 19, 2014

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Exelent service we are really happy how Anthony help us with everything that we need to get our MDX 2011 besides that he was really friendly taking care about us.

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Amadamo23

Jul 18, 2014

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Love this placeGreat peopleGreat serviceKenny GM for 28 years... AmazingWe love this place.keep coming back.MDX IS AMAZINGTHANK YOU

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Jeffreyflw

Jul 18, 2014

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I was on the fence on the type of car I wanted Mario suggested the MDX and he hit the target with great excellent service

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msrampart

Jul 17, 2014

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Kudos to Nick and Dmitry for their masterful sales. Very happy with my RDX. I would recommend them to anyone who asked me about Acura.

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Aciccone

Jul 16, 2014

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Great staff!! Never disappointed at this service center. From the valet staff all the way to the service director. Loaner cars are always the newer models and always clean. Thank you all.

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Hector Pereyra

Jul 16, 2014

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This is my 4th. car I buy at Acura of Westchester, I cannot go to another place. Something that I like from my shopping experience was what Brianna said "choose the color outside and inside that you want, we can get it for you, do not choose from what we do have available right now, get what you like, we can get it for you", it remind me of my last car before Acura with another dealer, I was buying a new car and the sales person told me that I have to choose what they had in stock, I remember buying a new car and wishing I have chosen another color, this doesn't happen at Acura of Westchester. With my Acura MDX I am 100% happy!!!!

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hollyjoy

Jul 16, 2014

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My beloved 03 Accord coupe had sustained some damage from a flood and I got the dreaded call from the insurance company on a Friday morning that the damage was unrepairable. My sis in law urged me to check out this dealer since she's been going there for years so I decided to see what they had. Everyone from the sales guys Liam Tully and Frankie Ferraro to the finance manager Alex were absolutely FANTASTIC! I visited on a Friday afternoon, received the call from Alex on Monday morning and I picked up the keys to my new TSX on Tuesday. I even enjoyed my conversations with the rest of the sales and the administrative team while I was waiting for the car to be readied. It was an absolutely seamless experience...just what you want from a dealership. I highly recommend anyone looking to purchase an Acura to go and check these guys out. It was a pleasure!

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Mark Mendez

Jul 15, 2014

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Each time I take my Acura to service Elizabeth takes care of me like I am a family member. Both Elizabeth & Shannon provide great customer service, they are friendly, courteous while maintaining a great level of professionalism . I especially like that I am in & out there within a few hours . I've been going there for 6 years and wouldn't go anywhere else

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eveyevex

Jul 14, 2014

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This was my first time bringing my new Acura ILX in for service. The service was done quickly while I waited and it was also washed after, which saved me an extra trip! The lady who helped me was also very friendly and explained what needed to be done and also how everything else on the car checked out after the service was done.

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FARRELLJJ

Jul 14, 2014

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THIS MY SECOND MDX FROM THIS DEALER. LIAM WAS VERY KNOWLAGEABLE DURING NEGOTIATIONS. FERNANDO WAS GREAT IN HELPING ME WITH THE NEW TECHNOLOGY SETTINS.LIAM AND FRANK WERE VERY GOOD WHEN I RETURNED WITHE QUESTIONS AND FOLLOW-UP.IT WAS A GOOD BUYING EXPERIENCE.

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Topana82

Jul 12, 2014

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Best experience ever!! They very friendly, professional and efficient. They got me an excellent deal. Brianna is the SUPERWOMAN In Acura of Westchester.. Don't just take my word for it.. Go and experience a great quality of costumer service. I LOVE THEM!!

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lvchsprt80

Jul 11, 2014

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I've been working with Kenny, Frankie and Liam at Acura for awhile now. They've helped me with a total of 3 beautiful Acura's over 6 years. They are incredibly knowledgeable of the car business, they help me get into something that makes sense and won't put me in debt. These guys watch over me like family - I can't speak highly enough about this group. They are in it for the customer and you can feel that. I will stick with them for as long as they are around. Thank you for everything, Kenny!

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luz.fernandez.9404

Jul 11, 2014

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Jose Crespo made my experience of leasing for the first time a new 2014 Acura MDX pleasant . I was very nervous , but Mr. Crespo was very helpful, and explain all the benefits of leasing a car. He answered all my questions and put at ease all my concerns. I recommend Acura of Westchester to anyone that wants to have a pleasant experience while making such an important decision as it is buying a car. I'm very happy with my purchase. This car is awesome. I also had the opportunity to work with Chris Colucci from the service department. He is great, very attentive and explains clearly the different types of services your car needs. From finance I was very happy with Mr. Frank Cardillo. He is very professional at all times, and what he says is what it is. Overall it was an excellent experience.

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bcuffel

Jul 11, 2014

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I kid you not, I just spent 7 excrutiating hours with these jerks trying to purchase my leased vehicle. Go this place at your own risk and be prepared to deal with cheesy sales tactics and extremely slow service. I was told initially that to use my own financing, I would have to pay $2000 "for the additional paper work". After some questioning that came down to $1000. Finally, I agreed to finance the purchase through one of their banks. Of course, they required repairs of nearly $500 of unneeded repairs. After waiting for 7 hours, I gave up and returned the car to the dealer but they could not get them to return the cost of those repairs. Basically, I wound up not getting to purchase the vehicle ad the residual value and paid for repairs on a vehicle that they will sell to another customer. The next day I had a great experience buying a 2014 Jeep Grand Cherokee.

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bhayduk

Jul 9, 2014

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I left Curry Acura after leasing a 2011 MDX there because I could not get anyone to return my calls when my lease was about to mature. In searching online, I found reviews of both Curry (very bad) and Westchester Acura (positive reviews) so I decided to give them a shot. They were very attentive and stayed in constant contact with me, even though my hectic schedule could turn off most sales people because it is tough to get a hold of me. Both Mario and Kenny were excellent to deal with and put me in a 2015 Acura for the price I was look for. And they made the process painless.Thanks guys!

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andrea.yudin

Jul 9, 2014

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My experience at Acura of Westchester was excellent. Frankie Ferrarro greeted me right away and treated me like family. It was my first time buying/leasing a car and I felt very comfortable and Frankie took care of me. I would highly recommend this dealership to anyone looking to buy a car (and obviously an Acura because I love my new ILX!!!)

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tfocar

Jul 9, 2014

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Brianna Tozzo made the process of leasing my new Acura RDX so pleasant and easy!! She was flexible and very willing to work around my busy work schedule. She patiently answered all my questions and never once mafe me feel pressured to make a decision.My car was ready on the very day she said it would be with no delays! Brianna was a pleasure to work with and a true professional! I will definitely be recommending Acura of Westchester to my friends and family. Thank you again Brianna! I love my new RDX!!!!!

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Kreve

Jul 8, 2014

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Just purchased a pre-owned TSX and I can't say enough about the positive experience I had at Acura of Westchester . Vin was professional, courteous and very dilligant on finding the vehicle I wanted while offering me various options and working with me to maintain the budget I had. Thank you Vin for making this experience a positive one.

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lucila30

Jul 8, 2014

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Happy with the service , great job. Very friendly , professional.i would recommend to any friend how good you guys are, would go back any time.

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joel56

Jul 6, 2014

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Alvin was very accommodating and a good car diagnoser and has been the same in my prior visits to service at this dealer.Great customer service skills.

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collette.brown.125

Jul 5, 2014

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My sales person Julien was very personable and he made the experience of purchasing a new car not so stressful. He was able to arrange a monthly payment that fit my budget. When I went to pick up my my RDX, Julien gave me a thorough tutorial of my new vehicle.Thank you Julien for making my car buying experience great.

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rosedaniels

Jul 4, 2014

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On my recent visit to Acura of Westchester Mr. Julien Morand my sale Representative had shown excellent and professional service in conducting the lease for my MDX and I look forward to doing more business with him in the near future

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GiselleMorales

Jul 2, 2014

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I recommend Acura of Westchester and Philip! Philip was honest, friendly and patient. He went through every information I needed to know thoroughly from paperwork to the car. I appreciated his knowledge in the car and give me a "tour" of my new ILX. Thank you Philip for making my purchase as easy as possible and honestly. I will definitely go back to Acura of Westchester and Philip, and recommend them to friends and family.

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k_igel

Jul 2, 2014

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This dealership went beyond my expectations to provide the client service after Manhattan dealership closed, which left some lose ends after my car was purchased. That contrasted significantly with experience I had with Queens dealership.

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ebonyyizar

Jul 2, 2014

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I was just looking and pricing a RDX truck and the experience I had, I left with a new truck. Julian Morand is a great salesperson who helped me right away and understood my needs and wants of what I was looking for in a new truck. He made my process quick and easy. I love my new truck and my new business relationship with Acura of Westchester!!! I've already told all my friends and family :-)

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Masen12345678

Jul 1, 2014

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Vinnie was great and I always have a nice experience with Acura sales and service - thank you. I will recommend this dealer to friends and family.

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Marianna2014

Jul 1, 2014

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Came to Acura of Westchester and was looking for and ilx .Great experience ! Working with Matt was great . He was straight to the point and no hassle ,Got me approved with my credit and pick up the car that same day !!! Thank you Matt .I love my new car !!

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Enazarov

Jul 1, 2014

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Always the best price, always the best service, ALWAYS Matt Belov!!!!! I love my Acura and I'll be back to Acura of Westchester. Thank you Matt!

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kshikhovets

Jul 1, 2014

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I really wanted to purchase a reliable affordable vehicle and did not know where to start when I entered the dealership. Within seconds, I was approached by Matt Belov who guided me through the models, their ratings, comparable prices and the process of purchasing a vehicle. He was friendly, professional and knowledgeable about the product. My time is something that I value incredibly and I was glad that he did not waste it. From my previous experiences of buying cars, I dreaded buying another one, knowing that it would take half a day for someone to convince me that the price is right and a whole lot of bargaining, plus, the paperwork process. This time I was greatly surprised because Mr. Belov presented me with several options for my budget, had me do a test drive of the vehicle I was interested in no time and completed all the necessary paperwork accurately and fast. He was also there when I came in to pick up the vehicle once it was certified and ready, which I thought was a nice personal touch.

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Francesdwarteizzo

Jul 1, 2014

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Frank and Liam were very helpful with selecting my new vehicle. They performed excellent service including fast service. I was able to pick my new vehicle up the following day. Thanks

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sneakinali

Jun 30, 2014

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This is our 2nd car we leased through Acura of Westchester. Mario was friendly, knowledgeable and eager to assist. I recommend this dealership and Mario!

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apinckney

Jun 28, 2014

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Tremendous experience.This is our 3rd car that we purchased from frank. We appreciate his honesty and accommodation to our family. We are always afraid of dealers but you can trust frank because of his sincerity. We will be back.

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dww2008

Jun 28, 2014

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Johnny was really nice and gave good discount on the service. The service was done quickly and at high quality. Shannon was very kind and thorough. She explained all questions I had. The whole process was seamless. Thanks Johnny and Shannon.

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juniebug99

Jun 27, 2014

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I had a great experience leasing my new Acura TL. The dealership treated me like I was family. Especially two ladies that deserve so much credit for me being so satisfied with this dealership. First is Mrs.Kelly Ryder she is very professional and makes you feel so comfortable i was able to contact her freely about so many of my concerns and she was always willing to help me. The next outstanding!!!! very dedicated to her clients is my service advisor Mrs. Shannon Lemon she is the best service advisor. Also very professional these ladies have made me a very happy and satisfied customer. GREAT JOB LADIES!!!!!! WELL I GOT TO GO ABOUT TO GET ON THE HIGHWAY!!!!!!!!!

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IosifYuabov

Jun 27, 2014

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Since we had new additional member in our family, our SUV (Mercedes GLK 350) was a little too small for family of 5. I was on my way to Infinity dealership from Mercedes dealership and decided to stop by at Acura in Larchmont. I read good reviews about Acura MDX but it was my second choice after Infinity and Mercedes was third choice (price related). The service (valet parking), people friendliness, dealership location was very good and after driver test I was seriously considering to buy the car should the price is right for my budget. After a few negotiations with Vincent and his manager, we agreed on the price, paper was signed within an hour and I picked my car in a few days. The car has been pleasure to ride by me and my wife. I am keeping in touch with Vincent and ask him a lot of questions about car's features. Prompt replies, quality and honest answers. I would highly recommend Acura of Westchester and Vincent personally. Good person, honest, up to the point.IY

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ginag7889

Jun 26, 2014

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I recently purchased a new car with the help of Frank and Liam and they were great! They were so much help, friendly, with awesome customer service. I am very happy with my new car and my experience at Acura of Westchester. I highly recommend this dealer and team. Thank you!

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JDSAssoc

Jun 26, 2014

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Brianna was attentive, responsive, timely. Handled every aspect of the lease in a most professional manner. I originally scheduled the pick up of my new car on a Wednesday not realizing that was her day off. She never mentioned that she was off that day and readily confirmed her availability. Turns out I had to change the date to a Thursday. Nevertheless her willingness to accommodate my schedule was greatly appreciated. Can't ask for more attentive service.

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pbokor

Jun 26, 2014

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I have had had many cars in my life and met with many car dealers over the years. Visiting Westchester Acura was a pleasure, and working with Mr. Vincent Paciariello was unique in my experience. He knew everything there was to know about the different models and all the options. We took an excellent test drive and then he broke down all the payment options making everything seems easy. Buying or leasing a new car can be a very stressful experience, but Mr. Paciariello put me and my family at ease and helped us find the best choice, at a fair rate and with excellent, timely service. Nice going Acura! I'll be getting my cars there from now on.

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aragland1

Jun 26, 2014

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Everyone there treats with respect and dignity. They listen to your problems and try and help you out! They have great customer service. Liam, Frankie and Chris C. they are great people to work with. I have nothing but great comments for them.

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CAL9800

Jun 22, 2014

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I RECOMMEND THIS DEALERSHIP THEY WAS HONEST WITH THE SALE EVEN I WAS TAKING A LOST DUE TO MY WIFE NOT LIKING HER PERVIOUS CAR.

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pcapolino

Jun 22, 2014

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This is our second purchase from Acura of Westchester and we returned because of the great experience, we had with our first Acura from here, not only sales but service. We were greeted at the door and everything was explained carefully once we stated that we wanted to buy a new MDX. Liam T was our main sales person but everyone we dealt with was professional and friendly. We were not rushed, all questions were answered and we have a beautiful new car knowing we can look ahead to deal with a great service staff.All the new car features were explained as we sat in the car and I know we can call and return for additional help.

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kittlaw15

Jun 21, 2014

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I am very happy with my experience at Acura of Westchester. Everyone was very friendly and helpful. Vincent went out of his way to make everything easy for me. I had been leasing Nissan's for the past 18 years but was not happy with the dealership I had used last which is why I even went to look at the Acura. I'm glad I did. I suspect I will be going to Acura for years to come. Thank you.

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wsc315

Jun 21, 2014

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What a great experience. The old car salesman is dead here. You great respectful, professional and helpful service with NO pressure! I bought a pre-owned car after sending my girlfriend here to buy hers and would send anyone else I know who needs a car. Liam was the BEST so ask for him when you go (Frank's a close second!).

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samuelw

Jun 20, 2014

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I was treated with efficiency and courtesy by phone and in person. Mario was particularly accommodating. The TSX is great as was my overall experience.

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jheimann

Jun 17, 2014

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I am so happy with the car quality and service of Acura Westchester that I have just bought my third car from them. The experience has been positive and hassle-free each time. They worked with me to get me exactly what I wanted. The service staff is friendly and courteous as they service the car from time to time. I even had a leather wheel cover that I wanted removed and put on my new vehicle and Brianna found someone to carefully take it off and preserve it for reuse! And Julian gave me tips on places to visit and things to do on an upcoming trip to his home of St. Maarten. They kept me comfortable with bottled water while we met and later moved me quickly through the paperwork. I recommend Acura of Westchester and sent a friend to them who bought an Acura herself on my recommendation of their cars and service and desire to work with the buyer to their satisfaction.

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cris219

Jun 13, 2014

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Jose was very helpful and assisted us in purchasing a car. He was friendly and offered great customer service. The place was very welcoming and it was easy purchasing a car.

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priscasalazar

Jun 13, 2014

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My GMC lease was up. I wanted more luxury. I decided to check out the Acura MDX. I connected with Ken Hicks and from the very beginning everyone treated me like they knew me forever. Starting with my test drive to when they handed me my keys, everyone was fabulous! I LOVE my new ACURA MDX.

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skdalmage

Jun 13, 2014

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If you are looking for friendly and a personable sales person just ask for Jose when you walk into Acura of Westchester. Initially, my experience at AOW was not pleasant as I first encountered another sales person who did not meet on his promises and an unpleasant finance advisor, however Jose was able to clean up their mess leaving me pleased with my purchase of an Acura. He even took me to work 6 oclock in the morning when my car was not ready, as promised by the other sales person. I was happy with his efforts and the work he did that I referred a family-member, as I was confident that he would take good care of them. Trust me when I say skip all the others in the front and head to the back where Jose sits if you want someone who will be real, not overbearing, courteous, straightforward, approachable, and will be diligent in closing your deal. Keep up the good work!!

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Rbryan89

Jun 12, 2014

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Mario was amazing. He was very attentive and never forgot to reassure me on my concerns. Very respectful and paid attention to every detail of what I was looking for in my first vehicle. Exceptional customer service experience! Will recommend this dealer to any of my friends.

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cbdds

Jun 12, 2014

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Mario Moreta is a great sales representative. He is knowledgeable, sincere, courteous, friendly and will definitely go out of his way to accomodate and address your needs. I had a great experience leasing my vehicle from him and I strongly recommend him.

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Hockeygodsmom2

Jun 11, 2014

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My husband and I purchased a certified pre-owned Acura RDX from Acura of Westchester over the 2014 Memorial Day weekend. The car looks brand new! Mario Moreta was very helpful and friendly. He made certain that everything went smoothly and followed up a week later to see how we are enjoying our car. Great customer service! Would definitely recommend Mario to anyone looking to purchase an Acura.

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npaulo94

Jun 10, 2014

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I had a most pleasant experience at Acura of Westchester. I found the car i wanted to look at online and i went the next day. my sales rep was Liam Tully and he was very informative and addressed all of my concerns. This was my first time buying a certified pre-owned vehicle and I would not hesitate to recommend anyone to purchase a vehicle from this dealership. My finance directors ( Frank and Alex ) helped me with my loan. And lastly, thank you To Kenny Hicks for having A+ staff! They all have my respect and definitely any future buisness. Thank you for making my experience hassle-free, comfortable, and honest. Nick P

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Michsie

Jun 9, 2014

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This is our second purchase from Acura of Westchester. Brianna is the very best! She goes above and beyond what is expected of her. I highly recommend using Brianna for the purchase or lease of your car.

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Jamiec714

Jun 9, 2014

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Great salesman! He went above and beyond what was expected of him. Ihe was extremely friendly and honest! Took the time to explain everything to me! I would highly recommend him to friends!

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ernwilli

Jun 9, 2014

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I am pleased with my experience at Acura of Westchester. I would recommend it to friends and family. I find good value in the Acura Brand.

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iezza

Jun 8, 2014

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I visited several dealership, entertained different makers/models and no one treated me with great respect and honesty other than Mr. Paciariello. He is a remarkable person and a true gentleman. I am happy to share my experience with him to my family and friends. Keep up the good job, Sir!--Thanks,Joseph Iezza

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zoggiej83

Jun 7, 2014

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Alvin has always been super friendly and accommodating when we take our MDX for service. My wife and newborn usually take the car as I work in Manhattan, and he goes so far as to help with getting them into the loaner, or somewhere comfortable if they are waiting. He is thorough with the car, and tries to help the price of service if another Acura dealer sends a coupon (which not everyone has done for us). Have had experience with others in this same department, and nobody matches Alvin's level of service. He is the best.

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Santos2088

Jun 7, 2014

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This is a great dealership with excellent people. The sales department are very helpful and do everything they can to get you what you want. The finance manager frank is one of the most honest people I know, he's very helpful and resourceful I had an amazing experience

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wexford

Jun 6, 2014

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Just started my 3rd lease from Brianna. All three were great experiences and handled with a high degree of professionalism. Also, they beat other dealers every time. While I always anticipate going through Acura of Westchester I still go to other Acura dealers first and every time their terms fall short of Brianna's. I highly recommend both the dealership and Brianna.

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Pflo83

Jun 5, 2014

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After having a stressful experience with a VW dealer I was referred to Acura of Westchester by my brother and sister in law. Kelly explained to us that getting your first car is suppose to be FUN and EXCITING and that's exactly what she accomplished. From the moment we walked into the dealership she greeted us with a smile and a positive attitude. She keeped us in the know during our two day experience. Alex was also a huge help for us. He also kept us positive through the experience. I am grateful to have dealt with both Kelly and Alex, and will definitely be going back for my next car in 36 months (or sooner for my fiance's own car).

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leeway

Jun 5, 2014

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Bought my RDX 2015 on Memorial Day in Acura of Westchester. Jonathan Zung helped me with everything patiently and efficiently. The finance team is very customer friendly too. Diane Djonovic and Frank Cardillo voluntarily helped me to get the military bonus that I have never even heard about. They are professional! Wei Li

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jkane328

Jun 5, 2014

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I went to AofW to explore upgrading my 2009 MDX with a newer model...to see what equity I had in the car, what the newer models looked like, etc. I was introduced to Jose Crespo and he was not at all pushy. He was helpful and straightforward in talking about the trade-in value of my car and figuring out the costs/options for a 2011 MDX. I say he wasn't pushy as I left without really committing one way or another to getting a newer car. Since Jose was persistent, he followed up with me and I explained the new parameters for what I was looking for: newer car, lower payments, smaller car. We quickly concluded a deal over the phone to get me into 2015 RDX Lease. Easy and pleasent to deal with. I have to say the best part was coming in with my two kids to sign the deal and pick up the car. We did the business stuff and Jose (and team) took care of it all...insurance, transfer, fees, etc., but even after that, Jose was still attentive and let the kids help switch the plates and showed them the engine and other features. A very personal touch that keeps me coming back to AofW. Justin

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upfrontguy

Jun 4, 2014

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Yet Again,,Another fine automotive experience from "all" the folks, at Acura of Westchester.Had the Pleasure, of working with Frankie Ferraro, and Liam Tully.( Frankie was the salesman )From day one, till we drove away with the New MDX, which replaced the existing MDX, Frankie was an absolute pleasure to speak to...made you feel like family, not just a customer !I'm a person, who is "loyal" to the dealership, in both sales and service,and its working with individuals like Frankie, and I just was introducedto Chris Colucci downstairs, in Service...( Peter had been my service advisor for many years )who continue to support my return.Thanks Again... for a great experience !Howard HollanderNew 2014 MDX Owner...( well... wife car.. but you know the system ...lol )

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Angiepooh1120

Jun 4, 2014

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I was very impressed with the time and patience Kelly had with me, even though I was just looking. This really made my decision a lot easier when i was ready to buy, love my TL!

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CherG1

Jun 3, 2014

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Shannon is overall the BEST Service Consultant at Acura of Westchester I've dealt with! She is very friendly and provides wonderful work! I totally recommend her!

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Lela10

Jun 3, 2014

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I recently purchased a 2012 Acura MDX through Jose Crespo. The process and transaction was smooth and Jose was very accommodating. I had particular features that I wanted and he was able to get them all in the car I purchased. In addition, he followed up with updates on the status of the car and stayed on target with the pickup of the vehicle. I would recommend working with Jose for his patience, professionalism and kindness.

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megkflynn

Jun 3, 2014

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Couldn't have had had a better experience purchasing our first car with Julien's help, we would highly recommend the dealership and especially Julien to friends.

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GlenSGilbert

Jun 2, 2014

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I admit to having some trepidation at the thought of leasing a new car. For one thing, I'm awful at this stuff, and I hate the customary high-pressure tactics.My fears were borne out when I went to two Acura dealers within striking distance of my home. I felt a certain amount of artificially-imposed urgency to buy (i.e., the old "We don't know how much longer the factory will give us this kind of discount") and mostly listened to canned and somewhat dismissive sales pitches. Not so Acura of Westchester. Everything was low-key, professional, friendly. I especially liked my sales rep., Jonathan Zung, who remarked at the outset that he "wanted to make the process easy." He did just that, including picking me up at a Mini dealer some 40 minutes away where I had dropped off my former car (he was able to get me out of my lease 3 months early). He did many other things as well--all very proficiently--to help smooth the process. Jonathan also happens to be smart, personable and positive--"intangibles" on which I place a particularly high premium.Thus far, I love my Acura RDX. I also think I've found a good home for servicing it and, potentially, for leasing or buying other cars for me and my family down the road. Kudos to Acura of Westchester and to Jonathan Zung!

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vigg37

Jun 2, 2014

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John Zung was excellent very knowledgeable, courteous. well dressed, He spent as much time as we needed , both with lease & delivery I would highly recommend him & the dealership

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samaudrey

Jun 2, 2014

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I just bought my first car! I can't tell you how great of an experience it was working with John Zung. Not only did he patiently walk me through the process of what type of Acura to buy (used, new), I ended up buying the TL, but made sure I understood the difference between the other brand of car I was compering the Acura to. As you can imaging I took more than my time to decide on what I wanted and one of the factors of me purchasing my car through John was because he never rushed me or made me feel that I was wasting his time with all my questions. He was always very pleasant and prompt to return my many phone calls. I can't speak well enough of not only John but of everyone I dealt with at Acura of Westchester. Audrey

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PD005

Jun 2, 2014

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Jose Crespo was outstanding! He provided me with excellent customer service. Jose worked with me and stood late on a Friday evening to make sure I was in my new car before the weekend. I truly appreciated his efforts and would highly recommend him and the acura of westchester dealership. Matt Belov his partner was also great.

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albino515

Jun 2, 2014

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One word describes the experience: AWESOME!!!!!!!!!!!!!!! I would recommend the dealership to every and anyone. If you step in please go see Rob Ellard. He was heaven sent. You will not leave disappoint. What you will leave with is a smile and brand new car.

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W_illie

Jun 1, 2014

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On Friday, May 29, I took delivery of my new 2015 Acura RDX. My sales person was Jose Crespo.When I walked into the Acura of Westchester showroom. Mr. Crespo approached me with a friendly greeting and caring demeanor. I explained that I had been to another Acura dealership and after the sales pitch, I signed the necessary paperwork and gave a deposit. I was then directed to the waiting area so that I could meet with the a business manager and complete the process. They kept me waiting for 45 minutes. I noticed my paperwork still on the receptionists desk. It was a though they forgot I was there. My sales person was with another client and needed to be paged at which point I needed to leave. I asked that the business manager call me so that we could set up a mutual time to complete the process. The call never came. A few days later, I called back to try to resume where I left off. The business manager I spoke to asked if he could call me back in 10 minutes. I absolutely agreed. After an hour of no call back, I tried again and spoke to the same manager. He couldnt remember my name or the conversation even though he repeated my name and number. At that point I decided I was not going to bend over backwards to give them MY money. It should be the other way around. I cancelled my order and demanded a refund to my deposit. As a previous Acura owner/leaser, I was still interested in a new lease but, I was apprehensive about giving Acura my business because of my unpleasant experience at the other Acura dealership. I have to admit, my guards were up and I was ready for another unpleasant event. However, Mr. Crespo went out of his way to calm my concerns with knowledgeable, no nonsense answers to my questions. He completely turned a bad experience into a good one. The signing process was quick and seamless thanks to Jose. I just wanted to take the time to acknowledge Jose Crespo for his professional, personal, knowledgeable and kind disposition. It was a pleasure doing business with him and Acura of Westchester.

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TRodriguez37

Jun 1, 2014

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Knowledgeable, friendly and professional. I highly recommended this dealership over any other dealership in the New York City area. They won't try to "beat you in the head!"

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mtarpey

May 31, 2014

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This is my eighth Acura with this dealership! I have always worked with Frank Ferraro and Danny Giannotti, as well as their amazing partner Liam. Every time I come "home" to this dealership, I am greeted with super star treatment and always feel completely at ease with these fine men. Their service is top notch, effective, and always in the most time efficient manner possible. Every time we leave the dealership, we are the proud new owner of the latest and greatest within our budget. Knowing friends and family who work at other dealerships, I still continue to make Acura of Westchester my decision, and I have never once had any regrets. Thank you to Frankie, Liam, and Danny for always helping me and my family get into the best truck and car on the road. My husband jokes that I am an "Acura girl" and I always will be! Top notch service, Top Notch people, and Top Notch cars!!!!!BTw, I just purchased not one but 2 Acuras!! The 2015 RDX and the 2014 Acura TL and I love them both! I don't have a favorite, I just drive them for their awesome characteristics for my needs for that day!!!! Going out with the girls...TL! Trooping around the family...Take the Truck!!! Its pretty awesome!

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tarafletcher

May 30, 2014

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Very professional and extremely helpful with my first purchase of a 14' TSX. These are two great guys to work with. Highly recommended. Thank you!!!!!

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DandG37

May 30, 2014

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I leased what I believe is now my fourth or 5th Acura form Acura of Westchester this week. I love that when I walk in I am welcomed by name. Even though I have not walked in in three years. Ken Hicks is available, receptive and easy to speak with. Jonathan Zung was available, on top of whatever I required and managed my what could be demanding personality with a smile.Alex Piccirillo is always so helpful and ready to assist. I am so grateful for his knowledge, his time and attention to detail.I am sure I may be leaving someone out. If so I apologize. Everyone who I have worked with has been helpful, organized, efficient, courteous and responsive. I go to Acura because of this dealership, this team. They are the reason I keep coming back. To say I am grateful is an understatement. Thank you all for all you do for me!!Donna

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elivalentin78

May 30, 2014

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Shannon is by far the best service representative I have dealt with! She is responsive and extremely competent! I can't ask for a better rep.

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Jalejandro

May 30, 2014

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As soon as i arrived to Acura of Westchester, Jose approached my family and i with so much energy and determination. Jose made us feel very comfortable and made me feel secure of the decision i was making. My biggest concern was my budget, but Jose works very well with numbers and was able to give me an accurate estimate of what my monthly payments would be which made me feel confident. Jose is a very respectful and dedicated worker and he strongly believes in what he does. I absolutely love my 2014 white on white Acura ILX. I would highly recommend Jose to anyone considering to purchase an Acura! Thank you so much Jose for assisting me in purchasing my first car!!!

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busopt31

May 29, 2014

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I enjoyed the knowledge and know how that the service people at acura of Westchester provided me and to insure that my car stays in the great shape that it is in.

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Amandel

May 29, 2014

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Jonathan made my overall experience very pleasant. From the onset I advised that I did not have time to spend on the process and Jonathan was sure to expedite every process. Jonathan was also very sure I understood every aspect of the paperwork and car review. The final price provided by Danny was very competitive which was important to me. It was a no nonsense approach by both of them that I truly appreciate. I would certainly recommend both Jonathan and Danny to anyone interested in an Acura.

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Bkg2643

May 29, 2014

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Jose Crespo was courteous and professional. He was very committed to finding a a car deal that my husband and I were comfortable with. I would definitely recommend Jose to any of my friends or family that consider purchasing a vehicle from Acura.

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ampbains

May 29, 2014

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Just an update, the last review was entered under the wrong salesman. Frankie was fantastic. I left feeling that I got a fair value for my trade in and also a great price on the car I bought. I don't think I've ever had that experience before. Thank you!

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MDXRDX

May 29, 2014

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SALES STAFF VERY NICE,YOUR GREETED AS YOU ENTER THE SALES AREA.YOUR ASKED IF YOU LIKE A BEVERAGE TO DRINK AS YOU SIT DOWN AND RELAX AND YOUR EXPERINCE BIGINS.WHEN TALKING TO A SALES PERSON YOUR ASK WHAT TYPE OF CAR YOU WOULD BE INTERESTED IN,YOUR GIVEN THE BEST POSIBLE THAT YOU CAN AFORD.AS I WRITE THIS REVIEW I PICKED UP MY 9TH ACURA FROM ACURA OF WESTCHESTER TODAY FOR MY WIFE (RDX)2015 P.S. I'M HOPING WHEN I REACH NUMBER 10 I'LL GET A FREE CAR-RIGHT I DRIVE 57 MILES TO ACURA OF WHESTCHESTER TO BUY MY CARS,I LIVE ON LONG ISLAND AND I OWN AN MDX 2010

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EllenTD

May 28, 2014

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This is my third new MDX car lease with Acura of Larchmont. Vinny has helped me each time and knows his product! I'm very happy with the dealership.

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jay26

May 28, 2014

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Julien is very friendly and patient. Thanks to him i got the car I have always wanted.It was a pleasure to work with him.

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Gavelino

May 28, 2014

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This is my Third time bringing in my ILX for service at Acura of Westchester and I must say this location got me in and out within the hour. With my busy life style I can rely on them for fast service. One other thing I like about Acura of Westchester is their customer service, Outstanding!!

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Aldoshabi

May 27, 2014

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I serviced my 2011 TSX for the first time at Acura of Westchester and the service was great. I recommend Shannon Lemon a lot, her service was great. I was offered shuttle service to were i need to go and everything.

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ChrisP77

May 24, 2014

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Purchasing my Acura MDX was absoultly a pleasure because of Brianna. She is very knowledgeable and is amazing to work with. She made the entire process as seamless as possible. She is honestly the best salesperson that I have ever dealt with in purchasing a vehicle. She kept me informed and updated throughout the entire process. In the end, I drove away with and excellent vehicle, great experience and I would definitely do business with her again. Thanks.

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jrobleshb

May 24, 2014

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Overall an easy experience. Minimum waiting time, were friendly and were to the point without seeming in a rush. Price was reasonable and they are willing to work with you.

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Gichelw

May 22, 2014

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Julian was great and patient. I wasn't sure what I wanted to do and he presented all my options to me. He did not pressure me and got me exactly what and wanted and than some.

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Deedeesback

May 22, 2014

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Mr. J Crespo, a long time childhood friend. When I explained my situation to Jose he was extremely helpful and resolved the problem in a professional manner. He knows everything about Acura vehicles and works well with the numbers... If you have an issue or just want a new vehicle, go see Jose Crespo! Thanks Jose,Angel & Dee

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jcolon7006

May 22, 2014

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EVERYTHING makes a big difference. Whether it's a handshake, a smile or a great deal! Acura of Westchester has not only surpassed by expectations but impressed me with their warm welcome, straightforwardness, honesty and quick service!I have been a Honda car owner for 15 years and an Acura owner for the past 6 years. The last two leases were through Paragon Acura where from day one I was hoodwinked into leasing a car. Not only are Paragon salesmen sharks, their Finance department are Ponzi-schemers and when it came time for service, not one discount, handshake or acknowledgment of well deserved commitment to Honda or Acura Paragon. I always felt xxxxx and broke leaving that place!So I did my homework and decided to give my hard earned money to a well deserved establishment. We visited Acura of Westchester, without an appointment and from the second we arrived I was amazed. Jose Crespo greeted us in the parking lot with a smile and a handshake. He immediately offered assistance, some water and coffee. He asked what I wanted, I answered and viola! He came through not only giving me an "awesome" deal on a 2015 RDX but he literally took care of us in a matter of minutes. And I picked up my brand new vehicle the very next day as promised, on-time, clean and with a full tank of gas NOW THAT'S PREMIUM SERVICE! Kudos to Jose and as well as Jose's manager and Diane the Finance Manager! A great team, an honest business establishment.

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stedesco401

May 22, 2014

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We have been going to Acura of Larchmont for 28 years. We have only had Acuras in the family, as we believe they are the number one car to drive. We feel extremely safe behind the wheel of all of the cars we have had. Acura of Larchmont Service ... unbeatable! Not only are the cars number one, the employees are as well! Would never consider going anywhere else. Ever.

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Shane04

May 22, 2014

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I've been coming to Acura of Westchester since 2008 and after each visit i'm more and more impressed with the service and level of professionalism demonstrated by my service advisor Chris Colucci. Chris is excellent at recommending services to keep my 2004 TSX running smoothly without breaking the bank. I first brought my car in with 20,000 miles, i just hit 90,000 and with Chris taking care of my vehicle i'm confident it will be running smoothly for at least another 70,000 miles. I live in White Plains and there are closer dealerships I can bring my car to, but one trip to Acura of Westchester and you'll see there's no competition.

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WilliamTarpey

May 21, 2014

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My wife's and I experience at Acura of Westchester was excellent. We've leased 6 cars from them, 4 from Frankie and Liam. At Acura of Westchester, we aren't clients...we are family.

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Browneyes2112

May 21, 2014

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My salesrep Kelly Ryder was very courteous, polit , knowledgable and has a great sense of humor. It's hard to find both a great car and a great salesrep like Kelly Rider...I absolutely love my car ..Thank Kelly

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wag1922

May 21, 2014

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Frank , Liam, and Danny were extremely helpful during the selection of our 2014 MDX. It was a pleasure working with them. We would recommend this dealership to anyone that is looking for a new or used vehicle.

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ccerniglia13

May 19, 2014

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Great dealership, very helpful staff. Excellent sales. Pleasure doing business with. Highly recommended and use again in the future. The purchase of my first Acura went very smoothly.

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Stephanie Rosario

May 19, 2014

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I had a great experience and I'm very happy with my Acura thanks a lot guys i will definitely recommend this dealership to friends.

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guz221

May 19, 2014

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I got my new MDX from this dealership, and I had a wonderful experience with them. The sales person was Jose Crespo who is an amazing guy, and was very helpful, professional, and honest. I would recommend anyone in the market for an Acura to go see Jose, you will not regret it!!!

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Sammysantora

May 17, 2014

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Brianna is the best. She went above and beyond to help me get a new car. I am so thankful and grateful for her help. She was extremely curtious and nice. It was a pleasure to be there. I will definitely buy my next car from her too.

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jenniferkeita78

May 16, 2014

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My husband and I had a great experience with Mr. Jose Crespo and his Co-Workers at Acura of Westchester. We would recommond this Acura Dealer to our friends and family we had a great experience with the service that was givin to us. Mr.Jose Crespo and his Co-Workers were very nice to us they meet all our needs and answered all our questions they were on top of their Game. Great Service keep up the good work!!!

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Jrocco11

May 15, 2014

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Frank and Liam made the process of leasing my new mdx a breeze. They answered all my questions and did not try to sell me more then what I was asking for. Angela is the service department is awesome .

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Nr8287

May 14, 2014

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I leased a new car recently and dealt with Danny, Brianna, Alex and Frank. Each extremely friendly, informative and professional. They made my experience so smooth and easy. They took the time to answer each and every question and inform me of everything that I needed to know. They did everything in their power to get me what I wanted and to make sure I had a positive experience. I would DEFINITELY go back for another car and recommend Acura of Westchester to everyone.

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Marpad

May 13, 2014

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My car was serviced at Acura of Westchester. Mr. DeLeon was friendly, professional and kept me informed. Was a pleasure doing business with him. I would recommend using them again.

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suhasgupta

May 13, 2014

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Jonathan Zung was our primary contact at the dealership. He gave us the best price for a 2014 Acura MDX among a number of dealerships and was very pleasant and straightforward to deal with, letting us decide on our own without any pressure tactics as were common in my previous experiences at car dealerships. Overall, we spent less than 2 hours (split over 2 days) in the dealership for buying the car which included a test-drive and all the paperwork. Very pleasant experience overall

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JenniferI

May 13, 2014

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I have been dealing with Acura of Westchester for over 10 years, and every time it's time for a new car, it's my first stop! They are amazing! Friendly, honest, look out for your best interest and needs, and make the experience, well worth it. No other dealer comes even close in comparison.

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jmmtap

May 12, 2014

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I have brought my car to Acura of Westchester for service for more than 6 years and always have been pleased. This was my first time working with Angela Caputi. She was professional, friendly, informative, thorough and responsive. She offered the free multi-point vehicle inspection (I had work done on the nav system) and emailed me promptly when my car was ready. The Inspection Form was completely filled out - printed (as opposed to handwritten) and legible. Best part - Angela was very positive and outgoing at 7:30 am!

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Tuliptwo

May 12, 2014

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Walked into the dealership and was looking at some cars and ms Caputi introduced herself and was very knowledgeable and pleasant. When I actually am ready to purchase, I will do it with her! Thanks!

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Cookie126

May 12, 2014

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I went to car shop for a surprise gift for my husband I had the honor of meeting Angela. Her caring and knowledge made me convinced that the Acura tlx would be great for my husband will be back during the week I am on vacation glad I chose Larchmont as my 1st and only dealership

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Nonni1022

May 12, 2014

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I had the pleasure of meeting Angela caputi. Her professionalism and caring attitude was amazing. I am going to bring my husband back thanks to her. Hats off to Angela ty again see u soon. Looking at the ilx

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debmom109

May 12, 2014

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Brianna must be doing something right-- we just leased another Acura from her! Brianna makes it so easy. She makes you feel like a valued customer.

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LBoyce

May 9, 2014

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From the time i walked into the dealership Matt was by my side. He made my overall experience very comfortable. Whatever questions i had he answered without hesitation. He also explained things that i did not understand.

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M0neyness

May 9, 2014

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Kelly took care of EVERYTHING ........all I had to do was show up, sign the papers and drive off in my new TL. Larchmont Acura is the best

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Fdr1924

May 8, 2014

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My experience was amazing Vincent was attentive and patient. He asked me what I like and was looking for. He worked within our price range and was willing to help. He explained everything clearly and was not pushy at all like some salesman. I traded in my car and got my my big girl car and couldn't be more happy. This place is a gem. Everyone I encountered was so nice and sincere.

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junior65

May 7, 2014

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THE DAY I CALLED FOR AN APPMT. FOR SERVICE THE IREQUETS TO THE YOUNG LADY TO INFORM ALVIN DE LEON .ALVIN EMAIL MY CONFIRMATION FOR MY MANTAINANCE APPMT .ON SUNDAY ON MY ARRIVAL TO MY APPMT HE EXPLAIN TO ME ALLDETAIL SON WHAT WAS GOING TO BE DONE IN MY SERVICE..AT THE END HE EXPLAIN IN DETAILS STEP BY STEP OF WORK DONED INCLUDING THE CABIN FILTER DUE TO MY ALLERGIES. I WAS VERY HAPPY WITH THE TREATMEN THAT ALL YOUR TECHNICIANSTREATED ME. "JOB WELL DONE" MR DE LEON

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Leondlong81

May 6, 2014

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Great friendly service Julien was very helpful and went above and beyond to ensure that I had a pleasant experience I will definitely recommend him in the future

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Lilgiuseppe

May 5, 2014

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Ron answered every question i had for him satisfactorily, and i had a lot! After meeting with him i was finally convinced to get the car i wanted for my family! As a new parent he helped me with the important safety info i needed for my new lil guy and put me in a stylish new acura that me and my wife love! Not only that but they were more than capable of working with me on a price more conducive to my budget! Go see Ronnie! He won't let you down!

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CT4204

May 5, 2014

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My review is based on the customer service I received while having my car serviced. I was greeted by Freyi Sterling as soon as I entered, and he is a pleasure to talk with. All my needs and questions were answered. He is great. As always, I will recommend Acura's service center to anyone that ask, because it is the best place I been to in a long time.

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Ascensia

May 5, 2014

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I have been a customer of Acura of Westchester for 20+years. I have enjoyed many leased and purchased cars.To consider a different dealership is out of the question. Whether working with Brianna or Kenny, Johnny Lee or Elizabeth, their sales and service organization always makes me feel like family...ALWAYS!

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vbri

May 5, 2014

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The customer service rendered by Freyi on Saturday was exceptional. Freyi has a nice disposition and great sense of humor. Please don't change...Thank you

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justmes

May 4, 2014

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Personal and friendly service.. and excellent follow-up...went out of the way to get the car I wanted (It wasn't on their lot.) Took time to give instruction on new technology..set up blue tooth before I drive away

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Tonette_mercks

May 3, 2014

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My first time to buy a brand new car and i have great sales acommodation with the sales representative, truly a great experience and hoping to do more great business in the future....

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Piapia1111

May 3, 2014

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It has been one week since I have purchased my TL from Kelly Ryder at Acura of Westchester. I absolutely love my car! Kelly insisted I would from the start. Kelly is extremely personable, and over all pleasant to be around. I never felt pressured or as though she was trying to pull a fast one on me. Typically I hate dealing with carsalesmen/women, but Kelly Ryder changed my experience. I would recommend her to anyone that wants to be heard and understood. Good luck & I promise you will love her!

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dvet51

May 3, 2014

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Most of the sale done via phone conversation with Danny Giannotti. Was very professional and basically got the deal done with hisgreat price. didn`t get my original color choice but, not a big deal. Would recommend dealer and most likely, purchase from them again inthe future.

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FMosia

May 3, 2014

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A first time leaser going into a car dealership is quite the nerve-racking experience. I did not know what to expect, but to my surprise is wasn't bad at all. Brianna was very nice in helping my father and I pick out exactly what we wanted for a price we can afford. There was no hassle and overall I am very happy with my experience there.

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bumbi01

May 3, 2014

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Phil and Kenny were fantastic. Phil was patient and knowledgable. Jose delivered my new ride and answered all of my questions. Thanks for the experience!

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Jrusty22

May 2, 2014

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Thank you Acura of Westchester service department for making my first visit and overall experience a positive one. Much acknowledgement to Mr. Alvin Deleon, the service advisor who listened to my concern and problem and in turned reassured me that the problem would be adjudicated. The professionalism and courteous demeanor displayed during my visit was well received. Sincere thanks to Acura of Westchester service staff for resolving my problem and making my trip to Acura of Westchester a satisfying experience. Jerome Green

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wreyes22

May 2, 2014

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I appreciate that I was helped so promptly. Always satisfied by Freyi's customer service. He is very punctual and kind. I will always be a loyal customer to Acura Westchester thanks to Freyi.

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RDXBuyer

May 2, 2014

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Let's face it -- buying a used car is not an easy experience. We worked with Jose to buy a used RDX for our daughter. He was very friendly, and professional. My husband did a tremendous amount of research so we knew what the cars should sell for. We did not get a great deal, but we got a fair deal. We were on a tight time frame for the purchase, and drove 1 1/2 hours, so we couldn't afford to wangle too much with the price. I hate the whole negotiation process, but it was not as excruciating as it could have been. The car was in good condition. We did discover after getting it home that the antenna was loose / bent - the whole base was loose and it would have let water in. We just didn't look closely enough when we picked it up --- buyers of used cars beware ... look EVERYWHERE for damage), and really didn't want to drive back down there. However, took it to a local Acura dealer who reattached it free of charge under the certification program. Overall, Jose was great. The dealership does everything they can to make the experience a good one. I would highly recommend him as a salesperson, and the dealership in general.

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dchica29

May 2, 2014

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I have bought cars at other dealership but since the moment I came in to Acura of Westchester was the best experience I have encounter. My sales person was Matt Belov. He was wonderful, very straight to the point and no run arounds like I had with other dealership before. I felt like from the beginning the correct payment and that number never changed, I also dealt with Jose Crespo and he was wonderful, he sat down with me and explained everything in the car, he even set up my phone with the bluetooth in the car. I will definitely will be back and would recommend my friends and family to Acura of Westchester. My husband's lease is up next year, so you know where we are coming.instead of 5's, they should get 10's

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Tsterling12345

May 1, 2014

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Matt Belov and Jose Crespo are WONDERFUL Salesmen! They treated me with so much respect. They made sure that all of my questions were answered and that I was comfortable throughout the process. Matt and Jose make a great team. Overall, these fine men took great care of me. Please ask for them when you visit Acura of Westchester.

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carbuyer500

May 1, 2014

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I entered the Acura of Westchester dealership and was greeted warmly - I was directed to Nick Ramunto. He was extremely knowledgeable, personable and professional - answering all my questions clearly. He was patient - I had done some research and Nick knew the answers to my questions. I plan on returning with my husband and dealing with Nick Ramunto again.

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jazzym3333

May 1, 2014

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The customer service in the service department is superior and one of the most important reasons why I maintain my Acura. They continue to meet my expectations above and beyond.

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Solonge85

May 1, 2014

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I have received nothing but the best service from Acura of Westchester service department. My service advisor Mr. Sterling has always accommodated my every need and I am a very demanding customer! I would recommend anyone who has an Acura to visit Mr. Sterling to service their vehicle. Thank u Mr. Sterling for all the great years of service! Owner of a 05" and 12" TL

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Tamilya

Apr 30, 2014

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Nick is AWESOME. Very helpful professional and honest. I was undecided about what I wanted. Nick was patient and worked with me answering all questions clearly. I will be referring friends.

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jcallands86

Apr 30, 2014

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I HAD AN EXCELLENT EXPERIENCE AT ACURA WITH NICHOLAS RAMUNTO!! HE WAS EXTREMELY FRIENDLY AND CONFIDENT THAT I WOULD BE A SATISFIED CUSTOMER. HE EXPLAINED IN DETAIL WHAT WOULD BE THE BEST OPTION FOR ME INSTEAD OF JUST PUTTING ME INTO A CAR THAT I COULDN'T AFFORD. HE EXPLAINED ALL THE DETAILS AND FEATURES OF MY CAR TO ME HE EVEN SYNCED MY PHONE TO THE CAR FOR ME. I WILL DEFINITELY BE RECOMMENDING HIM TO FRIENDS AND FAMILY TO PURCHASE THEIR CARS FROM HIM AND HE WILL CONTINUE TO HAVE MY BUSINESS!!!! HE IS AWESOME!!!

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cvis

Apr 30, 2014

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This is not the first car I have bought from here so I have had previous experiences with Acura of Westchester. Each time I have dealt with them has been an excellent experience. Everyone that works there is very friendly and they are always looking to help you out. Brianna Tozzo in particular is one of the nicest people you will deal with and does everything in her power to make your experience the best it can be.

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Kpbnr

Apr 30, 2014

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Tom maxfield (and each member of the service staff) is exceptionally helpful and professional. He carefully reviews the service at the beginning and end of the appointment and he is always friendly. The people who work on my car always do an impeccable job with the service and cleaning-- I have never had any problems. The service at Acura in Larchmont is, oddly enough, one of the reasons we continue to lease their cars.

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Jennskii33

Apr 30, 2014

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Chris Colucci was outstanding from start to finish! He always kept in contact with me before performing any service to my vehicle. Extremely impressed with my car it looked brand new again! Definitely recommend Acura of Westchester to all my friends. Thanks a lot Chris for everything will come back soon!

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RMFriedman

Apr 30, 2014

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I was extremely pleased with the service I received from Mr. Ferraro. He observed my interest in a new TL and sold me on the features and benefits of the 2014. He offered me a very fair purchase price, based on my prior research, and also made me a fair offer on trade in of my 10 year old Acura RL. When the deal was completed, neither he or his boss tried to further "upsell" me, which I greatly appreciated. The transaction was completed quickly and I was able to drive home with my new vehicle the same day. I would definitely recommend Mr. Ferraro to anyone interested in purchasing an Acura. This is the second car that I have purchased from this dealership, and their service dep't has been quite good, as well.

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deelion

Apr 30, 2014

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I have been a customer of Acura of Westchester since 2006 and have been dealing with Chris since 2010. I was referred to Chris by a previous employee who moved and I have always felt comfortable knowing that my vehicle was in good hands. I just don't consider Chris a service rep, I consider him a friend. He makes sure my vehicle gets the care it needs so that it is safe for me and my family. I know that my MDX will be checked out thoroughly and any problems that may occur will be handled in a professional manner. I will and have recommended Chris and Acura of Westchester to friends and family.

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rt893

Apr 29, 2014

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I've been a customer of Acura of Westchester for about 2 years now. I went there on a referral, and have NEVER regretted making that decision. From the very beginning Chris has been great. Knowledgeable, friendly and accommodating. Appointments that work with my schedule. My car has always been ready when promised and accurate, fair pricing. I would refer ANY Acura owner to these guys. Keep up the great work!

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Bviveros

Apr 29, 2014

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Couple of weeks ago I was involved in a car accident. I took my truck down to Acura of Westchester to get it fix. I thought it was going to take forever for them to take my car in and fix it, but actually the service was quick and they were able to fix my truck right away. The service advisor that take care me was Chris. He was very polite and professional, and explained to me very detailing what happen, cost, and time frame. I'll definitely recommend everyone to take their cars to Acura of Westchester service department. Their service is exceptional!!

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Sallyfrank

Apr 29, 2014

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It was a pleasure to work with Frankie. This is our second car from him and I would not use any other sales person. He answered all of our questions and was efficient and fun to work with. He has patience and was a pleasure to work with. I know that he will be there if I forget how some of the controls work. Our transaction went smoothly and I am smiling with my new Acura. THANK YOU SO MUCH!!!!!!!

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Tsx_luis

Apr 29, 2014

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First I wanna thank Acura of west heater for providing me with excellence customer service. I would wanna thank Angela and Chris for really giving me professionalism and for helping me. Would recommend this dealer to everyone thanks again and keep up the good work

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em_levi

Apr 29, 2014

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The breaks in my car have caused me problems and I phone Christopher Colucci about it everytime. He's very helpful. Problem gets fix quick

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ttidgwell

Apr 29, 2014

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Acura of Westchester, and Vin Paciariello especially, provided for a great car-buying experience. Vin really took care of everything, so the entire process was very seamless for my wife and I. On top of everything, they fixed a few minor nicks and dents on our used (CPO) car and made it look new.

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nolimarvel

Apr 28, 2014

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Yesterday, we picked up a brand new Acura RDX from Acura of Westchester. As usual, we were given top notch service.We started the transaction over a five-minute phone call on Tuesday, went to pick up the vehicle yesterday, and we were in and out of the dealership in half an hour. We were confident we were given the best price and mileage - no need to haggle. This is our 11th Acura from Acura of Westchester - need I say more?

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Tapuwa1014

Apr 28, 2014

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Soon as you walk through the doors they are greeting you with a smile. Nicholas Ramunto educated me in the car buying process, he explained to me in detail the difference between financing and leasing. As I made my decision Nicholas, Kenny and Frank all worked very hard with me as I purchased my very first new car. I recommend anyone who is looking to purchase a good quality car that's sporty, Acura of Westchester not only gives you good customer service, they guarantee your deal. Those with bad or poor credit they work twice as hard for you.

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Jarodriguez1

Apr 28, 2014

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My Service Adivisor Angela was Great. Got me in and out with no problems and would recommend her to all my family and friends. Felt extremely welcomed from moment I walked into the dealership's service area.

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wag1922

Apr 28, 2014

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Ms. Caputi and Ms. White were very courteous and extremely helpful/informative. Their assistance was greatly appreciated.The work performed on my vehicle was completed in a timely manner.

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Bella0110

Apr 28, 2014

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Had the pleasure if speaking with ms Caputi. I am considering buying the Acura tlx after my lease is up with another dealership she was pleasant and acurractly answered all my concerns Ty Angels see you soon once again it was refreshing to speak to someone with your knowledge

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Lisamarie1110

Apr 27, 2014

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This is my Second car from Acura of Westchester and my Liam has been my sales provider both times. He is very friendly and outgoing and I would recommend him to anyone looking to buy a car or lease.

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LannyLernercom

Apr 27, 2014

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The service during my experience of leasing an Acura could not have been better. Mr. Crespo communicated well and was very pleasant to deal with. He was thorough and professional during my first meeting with him right through the explanation of the car functions and the paperwork. The entire process could not have been smoother. I am not related to him.

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Serina9

Apr 27, 2014

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Frankie was very helpful in finding the best deal possible! I was very happy to make my first car purchase with acura of westchester! Thanks!

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Gabbalina

Apr 26, 2014

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My husband and I had a great overall experience. Vincent, Frank and Tony were really good to us. They really made us feel at home. I'm sure we'll return in the future when we need another new vehicle.

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zottok

Apr 25, 2014

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I purchased a certified pre-owned Acura TSX from Acura of Westchester for my son. This is his first car. He is so excited. The car looks brand new! The entire process of purchasing the vehicle was very enjoyable. Jonathan Zung was extremely knowledgeable, accomodating and personable. He made certain that everything went very smoothly. Overall, an excellent experience!

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Mariareynolds

Apr 23, 2014

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I am thrilled to purchase my new Acura Mdx. All thanks to the lovely sales rep Kelly Ryder. I hadn't planned on buying it on that specific day as my husband and I wanted to shop around first to see if we would find the best deal within our budget frame. I had been to the same store the year before and if Kelly was working on that day I would have bought my new vehicle but I guess she was off. Her customer service was excellent, very polite and not pushy at all to get a sale from us. She was very quick and professional , considering we had small impatient children with us . I will definitely be back to her to upgrade to my fourth Acura in a few years time and I will also refer her to my clients (salon owner). She was also very thoughtful in buying me a gift cert for a facial which was a very nice gesture. Thank you Kelly Ryder , Thank you Acura.Maria Reynolds.

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YanselRamos

Apr 22, 2014

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The sales rep Jose Crespo was very helpful and went out his way to make sure we left the dealer with the car we wanted. Me and my family really appreciate his effort and time.

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Jeannam17

Apr 22, 2014

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I worked with Kelly and she was absolutely amazing. I previously called other dealers before going there and they were giving me a hard time (hanging up on me, lying) but from the moment I stepped into the Acura of Westchester she made me feel comfortable and like a customer. Unlike other sales people she actually cares about what you want and doesn't try to swindle you. I bought the ilx and she made sure everything was perfect. I know that if I need something I could email her and she'll do her best to solve the issue. I highly recommend going to her to buy your next car, you will not regret it!I also spoke to Frank for a short amount of time but he was nothing but nice. Reassuring me that everything will get done and run smoothly. They make sure you're in and out of there, leaving with a smile on your face. No hassle of unneeded stuff, just purchasing your car sign a few papers and you're ready to drive off the lot! Overall outstanding dealership.

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SethPruss

Apr 21, 2014

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I just leased a new RDX from Acura of Westchester. I worked with Kelly Ryder - she was great, friendly, and very knowledgeable. I would recommend Kelly and Acura of Westchester to anyone looking for a new Acura.

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Hung Bui

Apr 21, 2014

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I have recently purchased a new Acura MDX from Acura of Westchester and was very happy with the whole buying process. Phil Giorgio made it all very comfortable from the beginning. He tried very hard to make me happy at the same time applied very little pressure; can't blame the guy, he's just doing his job and he is very good at it. Thanks Phil and thanks Acura of Westchester.

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KellyRo

Apr 21, 2014

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Our experience with both Matt and Vincent was nothing short of amazing. We are on our 3rd lease of the MDX, and couldn't be happier with the level of professionalism and customer service from both Vincent and Matt. We will absolutely reccommend this dealership, along with both Matt and Vincent to our friends and family who are looking to either purchase or buy a new vehicle. Couldn't be happier!! Thanks!

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Daddy128

Apr 19, 2014

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My experience at Acura was a great one. Employees, Liam Tully, Frankie Ferraro, and Frank Cardillo are a definite asset to Acura. They were extremely helpful, explained everything to me, prompt, and courteous. I would highly recommend and have recommend people to Acura of Larchmont.Rosa Ziemer

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Amarchena

Apr 19, 2014

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I came in for service and ended up being approached bt Frankie Ferraro. He introduced himself professionally, welcomed me to the dealership and asked if I need help. I told him I was in for service and I was ok. He then asked me what kind if car I was driving and I told him a 1012 MDX. He said well your waiting anyway why not sit with me and go over a few options. I agreed and he took his time to explain the benefits of me getting out of my car early and into a new MDX, getting into a 2013 loaner car he had or simply buying my own car off if lease. Believe it or not he made a lot of since so I called my wife and we decided to do it!! Frank and his partner Liam made the experience fast and pleasurable. Me and my wife are very satisfied clients at Acura if Westchester they always make us feel at home.

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phuncky1

Apr 19, 2014

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Heard about Frank and Liam from a buddy who had a great experience and I was glad I listened. Went in hoping to terminate my lease on a ford escape to get a new Acura. Frank worked with me as best as he could but Ford would not let him to anything so I terminated the lease early myself. Liam drove me to the Ford dealer to help me terminate my lease and I was in and out of the dealership the same day with a brand new RDX. Will definitely be a repeat customer and recommend these guys to a friend.

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Murieli

Apr 18, 2014

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Bought several Acuras here. Liam Tully was great to deal with - knowledgeable, professional, recommend highly. And love the new TSX we bought. Acura of Westchester best place to go.

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rsomer

Apr 17, 2014

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I don't think of purchasing a car as a "fun experience". I am a single woman who knows very little and always feel that I am being taken advantage of when I need to lease a new car every 3 years or so.But not this time................This time I went to Acura of Westchester and was assisted in my search by Brianna Tozzo, who I saw on the commercial. For the first time when investigating a car purchase I was honestly informed, give a lesson in cars and in purchasing cars and at the end of the experience, excited about getting a car!!! Brianna took the time to outline my needs and lifestyle to determine what car was best for me. She was informative, and honest while being charming and amusing.I was pleasantly surprised with the experience I had with Brianna and look forward to working with her again when my lease is up.Renata Somerset

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Jenniferpmitchell

Apr 16, 2014

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In all my years on car shopping, this was by far the greatest experience I have had. Jose Crespo was very professional. His friendly approach was very welcoming and his sense of customer service was Stella. This experience was completely stress free. I strongly recommend Acura of Westchester to anyone and remember to ask for Jose Crespo.

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bepitt

Apr 15, 2014

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Jose Crespo was very knowledgeable, attentive and accommodating. He turned what can often be a frustrating process into a very pleasant purchasing experience. This is my fourth car purchase and by far the best. I would absolutely return to Acura of Westchester.

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pierrs1987

Apr 14, 2014

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Anthony M acknowledged, listened to all of my concerns during this car search journey of mine. My biggest fear was not having such great credit and paying so much monthly. With his help i learned so much about the cars they had in the lot. We test drove so many, he showed me every possible cool features that i expressed I wanted, talked about what I desire from car and came down to a gorgeous 2014 ILX I call ACE :-) the process was smooth and easy, i got approved within the day.. He kept in contact with me every step of the way even a week later following up to ensure I made the right decision and gave me more pointers on the car. As this was my first car my biggest worry was getting a dealer that just wanted the sale but with Anthony I was so comfortable, we laughed we talked, he broke down prices and might I add I'm paying less then what I budgeted to spend which was amazing and deff a great thing to know that I was over budgeting. I would 100% recommend Anthony to help anyone through a car search journey and let alone the dealer the minute I came in all I seen was smiles from the workers and customer which was so awesome! OH YEaH he also sent me a cute card expressing how it was nice to be part of my first car purchase that was cool! thank you sooooo much!

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Larchmont123

Apr 13, 2014

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Julian and the whole team at Acura of Westchester were extremely helpful and attentive. They made every effort to help me in choosing the best car for my needs and get the deal done.

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Ndupuis

Apr 13, 2014

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I brought my MDX into Acura of Westchester for an appointment with Tom Maxfield this past week. Tom reserved a loaner car for me and was sure to thoroughly answer any questions I had regarding my service visit. As usual Tom was easy to get in contact with, professional and accommodating. It is a pleasure to work with Tom Maxfield as my Service Advisor.

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freddybarona

Apr 13, 2014

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I went into AOW and immediately i was treated like family. Jose was so helpful and friendly.Kenny and crew made everything so easy!Thank You AOW!

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FALV

Apr 13, 2014

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Chris took my car in at a moments notice and had me done with in an hour. Acura has a great crew working in the service department and they always treat me great when I come in. Keep up the good work.

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dpborges

Apr 12, 2014

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Alvin was very professional, courteous, and timely.He order a part and it arrived in the specified timeframe. Upon arrival, we schedule and problem was resolved the same day.

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nembhan

Apr 12, 2014

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The service I received from Frank was outstanding-he was very informative and provided details regarding the lease agreement and Acura services. During the entire transaction I feel like I was part of Franks family and not a customer and he is certainly an asset to Acura of Westchester. I will recommend friends and family the dealership because of the service I received.Thanks-Angella Nembhard

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budd225

Apr 11, 2014

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I went in to Acura of Westchester just to take a look at the MDX, never thinking I would even take it out for a test drive let alone lease one. Brianna Tozzo was awesome, from knowing everything about the vehicle, the test drive, signing the paperwork and taking delivery of the vehicle. She made herself available for every question I had. I look forward to going back in 3 years for my next vehicle.

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RMESQ

Apr 11, 2014

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I have been a customer of this dealership since 1988, having purchsed at least 10 cars since then from them and having all always serviced by them. I would not purchase any other car from anywhere else...they are simply the best!Kenny Hicks gives me great deals and Elizabeth White is the most knowlegable and professional Service Manager on this planet...she NEVEr disappoints and treats customers like family. She is just wonderful and a HUGE reason I patronize Acura of Westchester for all of my automotive needs.

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staned82

Apr 10, 2014

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I just received my new acura TL. This is my second TL from Acura of Westchester. After several months of correspondence with Frankie Ferraro, we concluded a transaction that I am as happy with as I am with the TL itself. I returned to Acura of Westchester a second time because I appreciated how well taken care of I was the first time. At that point in time my wife was recovering from a very serious illness, and it was obvious to me that both Frankie and Ken Hicks, the sales manager, were sensitive to my situation. As a result of their consideration, they earned my loyalty, and made me into a repeat customer. Frankie's courtesy, professionalism, and respect for me continued as we transacted a lease for my new TL. He should be commended for his salesmanship and for his ability to conclude a transaction as promised. I have already recommended a friend consider speaking with Frankie before leasing a new Acura.

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Lucaferrotta

Apr 9, 2014

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Alvin was very informative. This was my first time at an Acura service location he explained everything and answered all of my questions..All in all is was a very good experience..

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hazel28

Apr 9, 2014

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I would absolutely recommend this dealership to family and friend Anthony meed and the finance manager was great in helping me. They worked everything out for me I was so happy when I left there super excited about my purchase.

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REW516

Apr 9, 2014

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This is the second car I've purchased from Liam and Frank. I traveled from Stamford to buy my car here because no one can beat these guys. I initially found a used car I liked at Curry but after their internet sales rep became pushy trying to get me to buy a car that we didn't want I decided to check back in with Liam and realized I shouldn't have wasted my time with Curry. Liam and Frank not only got me in the right car at an amazing price, they did what was best by me without trying to shove the wrong car down my throat. Lesson learned and would advise anyone and everyone to do the same! Thanks guys for a job well done!

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salbac

Apr 9, 2014

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Matt Belov and his manager Dan took great care of us. They were extremely professional, friendly and attentive to our needs. We were very happy with the whole experience and would most definitely recommend Acura of Westchester to my friends and family.

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acura2015

Apr 8, 2014

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My Acura RDX needed an inspection in addition to some minor servicing. I barely had time to read a chapter of my book before Tom said my car was ready and I was on my way.

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lmooney

Apr 8, 2014

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I recently purchased an Acura MDX from Phil Giorgio. Phil was an excellent salesman. He was nothing but polite and courteous. I did not feel uncomfortable or pressured throughout my entire buying process, like I had at other dealers. He was very helpful in answering all questions and was very patient while I was making my final decision. Acura was extremely flexible and worked quickly to install add ons the so I could pick up the sub the same day I decided to purchase it. I received a very fair trade in on my truck and the finance department was able to match the APR that my bank offered. All in all, Phil and Aucra of Westchester made my car buying experience extremely relaxed and carefree. I recommend this dealer and salesman to anyone looking for great service and a quality product.

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JimPro

Apr 8, 2014

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I bought a used 2012 TSX and the car was exactly what I saw on Auto Trader. They were a first class dealership from getting the car prepped to the moment I drove it out of the lot. They could not have treated me any better and made. me feel comfortable. I first came to the dealer a few weeks ago to look at a different vehicle and they did not push me into a sale as the vehicle I was looking at was not the one for me. As luck would have it the next one I was looking at was at this dealer and both times treated me with respect and made me feel comfortable. I will be back when I put the 200,000 on this car as I died with the last four Acura's I have owned.

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aroman2790

Apr 8, 2014

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Robert Ellard excelled in customer service, extremely friendly, cooperative, descriptive, detailed, patient and welcoming! I truly enjoyed the way this dealership welcomed my husband and I! AMAZING SERVICE!

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gbomd

Apr 8, 2014

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Actuator was failing. Internet indicates this is a common problem with this part. Actuator was replaced. Door now opens and closes properly .Car is a 2012 Acura Tl. Service manager was Thomas Maxfield.

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dianealves

Apr 8, 2014

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I bought my car in 2011 and have always returned to Acura of Westchester for services faithfully. Tom Maxfield has had the pleasure of dealing with me and my needs from the very beginning and has always been very pleasant, efficient, & helpful. He knows how I like my service and delivers it well. Everyone else is very friendly as well and always willing to help if Tom is busy.

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iraschwa

Apr 8, 2014

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This was a very pleasant experience. The dealership assumed the last 5 payments on my existing lease and provided a lease on a new 2014 TSX at an excellent price. Julien Morand was very friendly, courteous and attentive to all the details and was very helpful with some minor followup issues. Overall an excellent experience.

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Latinnena125

Apr 8, 2014

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I had a great experience! Jose (Sales/leasing consultant) was very patient and understanding. I told him what I wanted and what I was willing to pay. When I felt that an option was not favorable to me, he told me about several alternatives. Together we were able to come up with a plan that suited my every need. Jose did not try to push me into a vehicle I did not want. I originally went to Paragon Acura to trade in my existing vehicle and had a horrible experience there. I will never return to that dealership again. The sales manager was unprofessional and abrasive. I am so glad that I went to Acura of Westchester. Professional & Welcoming.

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apaciariello

Apr 8, 2014

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My wife and I purchased our Acura a few weeks ago and the service provided from the minute we walked in was stellar. Our sales person was professional and courteous from the very start. Vincent was knowledgeable about the cars ad financing options. He was punctual with returning calls and had the car ready for pick up as scheduled and came in on his day off when we picked up our car. I would definitely recommend Acura of Westchester and suggest you ask for Vincent if he is available.

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Amanda2323

Apr 7, 2014

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Vincent was a great salesperson, he is calm and knowledgable. Does not pressure and will work hard to get you the best deal possible. He made the leasing process easy and seamless. I would recommend him to everyone. I have already been sending people.

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Shantia

Apr 7, 2014

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My very first time buying a car and it's one of the best experience I have ever had. Thanks to Rob, he was so polite, helpful and awesome sale person. Thank you so much for helping make the right choice.

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tl203

Apr 7, 2014

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Thank you Tom for providing exceptional service to my Acura. I highly recommend Acura of westchester. They are the best. I would never go to any other dealership to service my Acura.

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Samantha Salvatore

Apr 7, 2014

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My experience at Acura of Westchester for buying my first car was unforgettable. They worked hard to get me a car at a reasonable price!

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Nhenny

Apr 6, 2014

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Frank ferraro is an awesome dealer. He helped me tremendously by providing me with facts needed to make the best possible decision. I would recommend frank anytime to anyone. He's the man, truly!!

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Brittanie89

Apr 6, 2014

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Jonathan gave me a great deal on the car I wanted and did everything I asked. The process was quick and easy! I will definitely lease my next car with Jonathan.

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ryanferguson

Apr 5, 2014

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Kelly at Acura of Westchester not only made the car buying process easy but she also made it enjoyable. She was friendly, courteous, and went out of her way to ensure the customer was happy and satisfied.

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Mrstew63

Apr 4, 2014

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I went in for a regularly scheduled service and Thomas Maxfield went above and beyond my basic service. He was professional and courteous . I drove away feeling confident that the proper care was given to my Acura MDX.

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536jhb

Apr 4, 2014

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Great service, courteous employees. Waiting area clean. Has wifi, coffee machine, tv and food. Told to come at 7:50 am. Taken immediately. Told car would be ready in about 1 hour and car was ready on time

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ashley714

Apr 4, 2014

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Everyone was very polite, professional, and very helpful. We were comfortable, all of our questions were answered, and no one pressured us into signing anything or leaving any deposit. We were offered such a great deal that night and were so pleased with the whole experience that we went back the next day to get the car! We got a great deal and I highly recommend this dealership to everyone!

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tamckinney

Apr 4, 2014

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Brianna Tozzo at Acura of Westchester was fantastic to work with. She is knowledgeable, friendly and professional -- and not pushy at all. She made us feel very comfortable during the whole process. She also worked hard to put together attractive pricing for us. Big thumbs up!!

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michaelconboy7

Apr 2, 2014

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I leased two new vehicals from Acura of Westchester. Liam Tully and Frankie Ferraro were very knowledgeable of of the many models to choose from. My first lease with them had some credit challenges and Liam worked with Acura finance and not only got me approved but was able to obtain a very good monthly payment. As a result of leasing my first Acura I was able to reestablish my good credit rating and enjoy an awesome TL at the same time. I have since recommended both Liam and Frankie along with Acura of Westchester to not only my friends but to my family as well. In addition to the great experience with Liam and Frankie, Acura of Westchester has an outstanding service department that is in a class of its own with great customer service that I've never had any other dealership. It's a nice feeling knowing that you trust your sales representative as I do with Liam and Frankie and that is why I have recommended my family to them who have also leased new cars as well as my friends whom I have also recommended and they have also had the same great experience as I have. My experience on leasing not one but two new Acuras has made me a loyal customer of Liam, Frankie and Acura of Westchester.

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Greacen

Apr 2, 2014

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Tom saw my car right away when he heard my check engine light was on. He got it fixed quickly. Very nice to work with

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Tjsema

Apr 2, 2014

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I can't thank them enough for making my first car purchase easy and fun. Frank Ferraro was so detail in explaining about the car and also the process of leasing it. I came in just to look at the car and to get a quote but Frank being an amazing salesman, I was signing the papers at the end of the day lol. It was the best decision ever. I would highly recommend Frank and Liam to everyone, they are the best!!!!!

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ethen166

Apr 1, 2014

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We have multiple cars at my home. Shopping for a new car has not always been a pleasant experience as most people would agree. That is until I walked into Acura of Westechester. I met with Jonathan Zung with an interest in the 2014 MDX. Jonathan's professional and courteous demeanor was a bit refreshing. He sat with me and went over all of the highlights that come standard as well as other options available for the MDX. He recommended a test drive of the car and he pointed out the many new features on this year's model. I also met with Kenny Hicks who was very gracious and welcoming. He offered me a refreshment and was very helpful at detailing the differences between leasing and financing a vehicle. He was very patient and helpful. I decided on leasing the 2014 MDX and have had it now for over a week. I have had my share of cars (BMW, Toyota, and Nissan to name a few) and this is by far the vehicle I like best. I walked away so impressed with service I received from Kenny and Jonathan that I told my dad to speak to them about leasing his next car from them. He met with them last Friday and will be picking up his newly leased ILX tomorrow. My hats off to the folks at Acura of Westchester. They made the car buying experience truly pleasant!!!

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jayceemoro

Apr 1, 2014

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Brianna took care of me from beginning to end. Never felt like I was dealing with a dealership, between phone calls text messages, felt like I was dealing with family.

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japriceb

Apr 1, 2014

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My overall experience was amazing AOW made buying my first car very easy and affordable. Jose and Frank went out of there way to make sure I got the car that I wanted. I went in there on a Sunday just to inquire about a car, came back Monday and walked away with a certified pre-owned 2013 ilx that was practically brand new. I am extremely satisfied and have found the perfect car for me. I am not apart of the Acura family and will make future purposes.

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RobinMazza

Apr 1, 2014

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This is the second time I've leased a vehicle with Acura of Westchester and I wouldn't go anywhere else. Awesome customer service and friendliness.

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Trixie0325

Mar 31, 2014

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Salesman was friendly and did not pressure me to make a decision to purchase the car. I bought a car from this dealership 16 years ago and was very pleased with its performance.

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Oscar2

Mar 31, 2014

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I went to exchange my wife car and I ended up trading mines also. I am very Satisfy with both selection truly Happy can't ask for more!!

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michelle28acrua

Mar 31, 2014

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Brianna was a great to deal with. Answered all questions and was very friendly! Go to Acura in Larchmont they make you feel like family :)

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salerika02

Mar 31, 2014

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The sales experience was one of a kind. It was very friendly, non-rushed, non-stressed buying experience. I will certainly recommend Acura of Westchester in the future.

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mcgoryb

Mar 30, 2014

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As soon as I walked into the dealership, everyone was uber friendly. I was apprehensive to meet the salesman, because of prior experiences at other dealerships. Jose Crespo was very polite and professional upon handshake. Jose did not exude the typical "salesman" pitch that makes everyone fear of buying/leasing a car. Jose showed interest in my needs in a car and the concerns I had with not going over my budget by gathering information from his active listening skills. Jose fostered open communications that definitely removed any mistrust I had in regards to salespeople and dealerships. Acura of Westchester was the best customer and brand experience I've ever had. I love my Acura...Thanks Jose!

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Mrusso66

Mar 30, 2014

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My wife and I were looking to buy a used SUV and our extensive research brought us Acura of Westchester in hopes of finding a pre owned MDX within our budget. Thanks to Liam and Frank inside of 48 hours we were in a 2006 MDX leaving the lot 100% satisfied with the whole experience from price tag to the informed and caring salesmanship of both Liam and Frank .

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Erod5921

Mar 30, 2014

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I had such a great smooth fast experience with this dealer. I usually buy at ralley Acura but they were out of stock in the car I wanted. I called and they had it and within one business day drive away with the car. Vincent was very professional and helpful. Everyone in the dealer is really friendly. I did not feel pressure or nerves at all with my purchase. I was completely happy and satisfied with their work. Recommend this dealer to everyone.

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Jonrozsay

Mar 29, 2014

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I've had 3 Acuras now and everytime I go to see Liam and frank they always help me to find exactly what I'm looking for. If they do not have the car in stock they always find it for me great service from the both of them and very professional I would recommend this dealership over any other.

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Dina430

Mar 29, 2014

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I had the best experience working with Frank and Liam when it came time to shop for a new car. They were so friendly, informative and very attentive. I love my new ILX and am so happy I went to Acura of Westchester. It was definately worth the toll over the bridge from Queens!

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karlstiebel

Mar 29, 2014

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Easy process.Great price.No funny business. Came to dealership one weekday, called back next day and continued conversation. Had new car at great price by Saturday.

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r_panicker

Mar 29, 2014

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The fact that this is my 4th Acura MDX and 5th Acura vehicle from this dealership, should paint a true picture of the quality of dealership and the personnel involved in the selling & servicing of these wonderful vehicles.

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FastEddieFelson

Mar 29, 2014

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Purchased my 2014 Acura mdx tech pkg and I couldn't be more happier. I had a great experience at Acura of Westchester, the 2 salesman Liam and Frank I dealt with were great. both of them were very knowledgeable answered all my questions about the car, showed me all the features of the car and how to work them. these 2 are a great team, I recommend this dealership to anybody looking for a Acura and when you go see Liam and Frank!!!!!!

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mcav1234

Mar 29, 2014

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Great overall experience. Frank and Liam went the extra mile to get me into a lease that fit my needs and budget. I couldn't be happier with my MDX!

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RobertScalere

Mar 29, 2014

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I loved the experience at the acura dealership in larchmont. frank Ferraro was amazing. Definitely gonna be a lifetime customer. Very comfortable and seamless deal. I am busy with work and they were very efficient and accommodating to my time. Thumbs up!

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Maddie1234

Mar 29, 2014

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I am confident in stating that Acura of Westchester was the most professional experience in dealing with a car sales transaction that I have had. Every point of contact from the salesperson to the finance department was smooth and courteous. My follow up service calls are easy to schedule over the internet and the service is explained in detail. I highly recommend Acura of Westchester and in particular Liam Tully and Frank Ferraro, sales employees.

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charissejenna

Mar 29, 2014

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Went to Acura of Westchester to lease a car for my wife, my salesman, Frankie Ferraro, made the experience extremly pleasant that I wound up leasing the ILX AND THE RLX. I would highly recommend going to Acura of Westchester. The staff is very professional and made my car leasing experience very easy. I truly love my new car and very happy with my choice!

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danow67

Mar 29, 2014

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this is a first class dealership. from the moment we went in the front door the people were very inviting and helpful. our sales people were very knowledgable and helped us get into the right car for our budget. we would highly recommend anyone looking for a car to visit acura of westchester and ask for frankie or liam.

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bc2014

Mar 28, 2014

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This is the first time visiting an Acura Dealer. As soon as I walked in the parking lot I was very surprised to see a large selection of cars. I walked in the show room and fell in love with the ACURA ILX , felt very comfortable there because I was able to look around without someone coming to me as soon as I walked in the door. Jonathan Zung came up to me and asked me I needed assistance...He was very Professional, Pleasant, Knowledgeable, and had patience. I will highly recommend this dealership, the staff is very nice. keep up the great work. I'm extremely happy with my car.BLANCA C

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MPersaud

Mar 26, 2014

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Jonathan Zung was exceptional in assisting my family and I in choosing a vehicle. He is very informed about the cars and was very patient with my decision making. I appreciated his friendliness and honesty. I would definitely recommend him to others. --Malvi

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Waste of time

Mar 25, 2014

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Called about a car and set up appointment. Looked like they had many cars we were interested in at fair pricec.We knew what we wanted (previous owners). Salesman was too busy so he had another salesman show us the car we were interested in. Salesman gave me incorrect info about feature levels of the car. When I called him out on this he said to "trust him, he has been doing this for years". Test drove the car we called about and determined it was a bit beat upon although it was certified. Picked out 3 other cars we were interested in and saleman handwrote out the models, along with pricing on a piece of paper. Really? Did not even take the time to actually print out the listings of the cars and options. Asked us which one we were interested in. Each one had the advertised base price, PLUS a $995 Certification Fee. When I asked why this was additional he told us that it costs the dealership that much to certify it. Asked why that cost is not included in the advertised price and was told that there is a footnote on their website that explains that the prices they advertise are basically meaningless. Salesman insisted that we should have known this. We have bought other Acura vehicles without any nonsense like this. After driving 1.5 hrs to get there we walked out of the door in disgust. Totally unprofessional salespeople and false advertising. Got call from sales manager later in day further blaming us for not seeing through their false advertising but also wondering why we would not even try to make a deal with them as he said "he could have done something for us". If you want to be misled and treated like you are stupid go to these guys. Sad part for them is that we have cash in hand and knew what we wanted. it would have been an easy sale for them had they not been so unprofessional. Any other Acura dealer would treat you like a customer and not a victim, so i would never recommend this dealership ever.

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Sherowe

Mar 23, 2014

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It was a pleasure looking for my next vehicle at Acura of Westchester. Salesman, Mr. Jose Crespo was recommended to me by a family member and he exhibited good customer service by offering either a warm or cool beverage each time we visited and a warm and welcoming friendly smile. He presented as being very pleasant, friendly, has a bit of a sense of humor and demonstrated a lot of patience during the times when I became aggresssive towards the deal that I wanted. He showed understanding towards meeting my demands. Overall the experience was a positive one. I would recommend anyone who wants to purchase a new or used vehicle at Acura of Westchester, they have a wide variety of vehicles to choose from and they have salesperson Jose!!! I left the dealership feeling very happy with my Acura MDX, thank you Acura of Westchester!!!!!!!!

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JulieLesce

Mar 21, 2014

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I have given those ratings because of the high level of professionalism extended to me. Jose worked very hard to deliver my new vehicle on time. He was very thorough explaining everything pertaining my new vehicle.

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Rdelacruz

Mar 20, 2014

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I greatly appreciate my sales consultant Jose Crespo for making my first vehicle purchase smooth, easy and memorable! A special thanks to Kenny Hicks for his assistance. It was a pleasure doing business with Acura of Westchester and I highly recommend anyone interested in an Acura to stop by and see Jose..he is the best!!!

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crystalpj1

Mar 20, 2014

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Let me start by saying my husband and I had been shopping for several months for a new vehicle before finding out about Acura of Westchester from a friend. From the moment we walked into this dealership it was a pleasurable experience. Rob Ellard was our sales associate and made the car buying experience fast, easy and as seamless as possible. Rob was professional, yet funny and most importantly, when I left I never second guessed whether or not we had made the right decision. I left there feeling good about purchasing our Acura MDX from him and from Westchester of Acura, a feeling I did not have at most of the dealerships I had previously visited. I highly recommend Rod Ellard and Acura of Westchester for your next car purchase.

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durobla26

Mar 20, 2014

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Jose Crespo is a good salesmen, speaks Spanish ,good image, he takes care costumer, well spoken, understandable, good sense of what he's doing, great guy.

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DREAS0225

Mar 20, 2014

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I would like to give Jose Crespo my sincerest thanks for assisting me with the purchase of my RDX. Mr. Crespo greeted me upon entering the dealership even though he was off duty. Mr. Crespo was veryknowledgeable and he addressed all my concerns. I am extremely satisfy with my purchase. I highly recommend Mr. Crespo as salesman of the month!Keep up the great work !

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mdx3

Mar 19, 2014

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My third time buying a car from this dealership and my second time dealing with Brianna Tozzo. And once again Brianna did not disappoint, with a great price and a quick turn around in getting the car ready. If you are thinking of buying an Acura, I highly recommend visiting Acura of Westchester and reaching out to Brianna for a great buying experience. Oh yeah, the new 2014 MDX is a big improvement to the 2011.

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JStarratt

Mar 15, 2014

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I literally just got home to Massachusetts in my (new to me) 2011 Acura MDX which I purchased from Acura of Westchester this morning. I could not be happier. This vehicle represents a bit of a step up from my other vehicles (Nissan and Honda) so as one would expect, the fit and finish are superior, the overall quality is superior and the smooth power and acceleration are all noticeably different from sedans I've driven. I'm very happy with the quality of the vehicle and the feel I have while driving it...I may never go away from Acura; There is that much of a difference. Here's the thing: The quality of vehicle is not the most memorable part of the whole car buying process. It was all about people.I worked with Kelly Ryder from the first time I found this particular vehicle on cars.com. I knew I wanted a specific color combination and mileage, so after contacting the dealership via the website , Kelly was the first person I spoke to. At the time, the car was so new to Westchester Acura that it had not been even been photographed to create a profile on cars.com. Here's where I knew I had someone I wanted to work with: Kelly took pictures of the car (and the leather seats) with her phone and sent them to me. Since that time we were in touch almost daily so I knew where things stood with that vehicle. Given my busy basketball coaching schedule, I could not get out to the dealership for almost 5 weeks. That's a lot to ask of a dealership, but Kelly and the team were willing to work with me and I'm very thankful for it.Here's what I learned about Kelly: She's very responsive, she really knows her stuff, she will shoot straight and she has your best interest in mind. In my case I was grateful for her command of the steps required to make an out of state transaction like mine happen. I live north of Boston, so all of our dealings with this vehicle were done remotely. I trusted her judgment and believe it or not I had not seen nor driven the car until I picked it up today. My friends and colleagues were wondering if I'd lost my mind, but she assured me I'd love it and she was right. As I said, she pretty much drove the whole process and had sound advice for me about how to best work with my insurance company, handle financing, set up a remote starter, get contracts set, provide what the RMV needed (which is no small task.), etc. Today when I picked the car up (after getting a courtesy lift from Fernando from the train station) Kelly literally sat in the car and walked me through all of the features (many were new to me) and actually gave me an old power cord from her own car so my phone wouldn't run out of power on the trip home. Even though she had other sales pending and people to talk to she never pushed me along or made me feel rushed. That's a big deal. I have years of domestic and international experience in business in a number of industries and I know talent when I see it. Kelly is very professional, can juggle multiple priorities and handles herself very well in demanding situations. But it's her capacity to build trust that really stands out.It's not often you can come away from car buying experience saying you enjoyed the process....but I did. I peppered her with tons of emails and inquiries and she answered every one of them. I'm sure it wasn't easy to put up with a sale that took weeks and weeks to come together, but as I said I will recommend Kelly to anyone in the Boston area who will listen. Based on the feedback from friends who have seen my new car, I'm no longer considered crazy for having trusted someone to make this whole thing go right. Thanks, Kelly for all that you did to make this work. I truly appreciate it.

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skipandjo

Mar 15, 2014

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I had a wonderful experience with Kelly. There was no pressure to buy from her. Kelly was great about letting me return to test drive the car a second time and was willing to wait until I finally was ready to pick up the vehicle. She spent time with me, showing me all the special items in the car. Of course, I will have to return to have her go over them again but I know that she will not mind!!!

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jmgiunta

Mar 14, 2014

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I had a great experience. The employees were helpful and made my experience nice, quick, and easy. Mr. Ferraro listened to my request and knew exactly what I was looking for. He definitely looked out for my best interest. I love my car!

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Rafiela

Mar 13, 2014

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Great dealer i will highly recommend this dealer to anyone specially if you dont have a great credit they will still work with you...they are great its 99.9% that you will leave that dealer with a car!!! I had a great experience with them and now im driving my 2010 Acura TL

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jose12L34

Mar 11, 2014

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I want to thank Carlos for introducing me to the Acura of Westchester and as well to Jonathan Zung .Both did an amazing job convincing me to purchase the 2014 Acura LT .They did a good job explaining the car and how it worked . Thanks once again I am enjoying my car.

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lee5529

Mar 11, 2014

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Kelly was great. This is my second car from her. She knows her stuff and always makes the transition comfortable. It's a good environment.

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Tinykin

Mar 10, 2014

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As soon as I arrived I was introduced to the general manager, who made me feel very welcomed. We discussed my options and Kenny listen to what I wanted. He advised me to speak with Mr. Zung who guided me in the process. In the interim, while my family waited, they were fed lunch, which was ordered in for the employees. The service was luxurious surrounded in a family friendly atmosphere. I was very impressed and would tell a friend and come again.SincerelyMiss Torres

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Luis santos

Mar 9, 2014

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The very best dealership in New York no hassle friendly faces I recommend this dealership to everybody thank you to Matt and Jose thanks guys

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Shonrenee

Mar 8, 2014

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I was referred to Anthony by a friend that had nothing but good things to say...Anthony worked very hard to create my miracle. He also was very detailed and took the time to explain everything about my vehicle. EXCELLENT SERVICE!

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harryn15

Mar 7, 2014

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Danny was referred through a good friend. He was friendly and knowledgeable and made my experience and my decision to lease through him very easy. Matt and Frank made it easy for me when I picked up the car. Frank explained my financial responsibility very clearly and Matt gave me a thorough overview of the MDX before I left with my new car. Overall a great experience.

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Horsham77

Mar 6, 2014

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To say I was expecting the stereo-typical car salesman, when I went to purchase my used car is an understatement. I spent countless hours combing throw Google for testimonials, reviews and advice on purchasing a used car. I was more than expecting the fast talking, pretentiously empathetic salesman, that was going to try to convince me to buy anything but what I intended when I first walked though the door. Needless the say, that was not the case when I set foot inside of Acura of Westchester. My interaction with Rob felt genuine. It felt more like an open dialogue than someone trying to sell me something. He simple asked what I was looking for, told me the pros and surprisingly the cons as well as viable alternatives. It was a extremely pleasant experience; far from some of the nightmarish experiences that came across while researching my car purchase.

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newkit12

Mar 5, 2014

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Great experience- and I went to several dealerships while searching for a pre-owned MDX. I found Vin online, when inquiring about how sales tax would work since I'm from out of state. I visited his dealership several times. Vin was great about taking me and my husband out for several test drives- in terrible weather- and always cleaned all the snow (probably sleet and hail, too) from the cars so we could really look at the body. He was always very good about answering my (many) questions via email. I highly recommend the dealership, but Vin in particular- because he is very trustworthy. He even shipped me some things after the sale (cap/mug) because they were all out on the night we went to pick up the car.

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Shamikahines

Mar 4, 2014

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I love Acura of Westchester from service to sales take there time to deal with customers with professionalism And kindness. From the first time purchasing my car to every service appt has been a great experience.

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MariaLattimore

Mar 3, 2014

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My experience dealing with Nick was professional and comfortable from the initial phone call to the signature on the line. The atmosphere at the dealership overall was not the typical and certainly not what I was expecting. Everyone was friendly and courteous without the "stuffed shirt and tie" feel you usually receive at most dealerships. I already have recommended Westchester Acura to some friends.

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Dawika

Mar 3, 2014

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We just purchased our third Acura. The buying process could not have been any easier, nor the sales team more helpful or informative. We are enjoying our new car!

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tmitsudome

Mar 2, 2014

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Great service. Alvin identified and fixed my problem related to keys right on the spot. Everything was transparent and thoroughly explained, and service was quick and professional. Free car wash is an added benefit. Keep up the good work.

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RSCarden

Mar 1, 2014

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Due to the winter pot holes my card had a flat. I was very pleased they picked up my vehicle in my driveway and brought to the service center. At the end of the day my car was back to being fully functional.

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rubiem

Mar 1, 2014

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Anthony made purchasing our 2014 Acura easy, explaining new features and improvements over the 2010 we bought from him. He was professional, knowledgeable an attentive.

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drozvet

Feb 28, 2014

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To make a long story short I feel like hiring everybody from there. Starting with Ben who greets you at 7.30 am with a smile and Shannon to take care of whatever you need with dedication and thoroughness. Very nice experience. I really thank you folks and I hope you continue with the great work . Congratulations.

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donnybase

Feb 28, 2014

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they made my 6 lease with this dealership very easy. I would highly recommend them. The service department is great and always on time. pricing and discounts are competitive.

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johnnadler

Feb 27, 2014

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Kelly was the perfect salesperson. She provided us with the proper info and price to purchase the beautiful gently used Acura MDX. With new car prices so expensive, this car was perfect for us. My next car will be an Acura MDX as well. The perfect all around vehicle to drive around Chappaqua. Please post cards in car wahes and delis for free advertising.

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jamesljphoto

Feb 27, 2014

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So, as a small business owner, I know the value of a good review. The team at Acura of Westchester was great! I was choosing between a Certified Pre Owned Acura RDX from Acura of Westchester, and a Certified Pre Owned BMW X3 from a different dealer. When walking into Acura of Westchester, I was greeted with warm smiles and a very nice, "Hello, can I help you?" I explained what I was looking for and then directed to Matt Belov. Matt was very nice as he listened to my tale of having to get rid of my sporty sedan in favor of a more family oriented vehicle. I looked online at what they had in stock and told Matt that I would like to see the car I had picked out online. I said that I was looking at the 2 cars I mentioned and was looking to decide in the next few days which car I would be purchasing. No pressure from Matt, he showed me the car, we worked through the numbers and I was out within 45 minuted with the info I needed. I went to my next dealer and just did not find the car I wanted, at the price I wanted, with the options I wanted. I called Matt to purchase the RDX about 2 hours later. The whole process was about an hour and I picked up the car a day later. The team I worked with at Acura of Westchester, Matt, Danny, and Alex, was 100% on point, and left me with a very positive feeling. If you are looking for an Acura dealer to work with, this is the place to go!

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jryan10538

Feb 27, 2014

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I was interested in trading my 2010 MDX for a new 2014 model. I emaled the dealership on Monday 2/24 to get some general information about trading in my car and getting a lease on a 2014 - within a few hours I recevied a call from Jonathan Zung who immediately worked up some numbers and discussed options with me. He was friednly, professional and most importantly did not pressure me in any way. We agreed on a price the night of 2/24 and Jonathan found me the color I wanted and was able to have the car ready for me to pick up the night of 2/26 (which I needed since I was leaving for a trip). All in all it was seemless - this is the third car I have purchased from this dealership abd have been happy each and every time. Ken Hicks runs a good shop.

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Danettewc

Feb 26, 2014

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My rating for Jose Crespo is much different. I felt Jose was great with his friendliness and quality of work. He was such a caring gentleman. He offered his hospitality with a drink each time. Jose went above and beyond to find the car with the pricing I was looking for. I would definetly recommend him to anyone looking for an Acura. A-1 customer service... Thanks JoseFrom Danette

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Humancrush

Feb 26, 2014

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My experience at the westchester service has always been free from stress and or aggravation, the employee's that work there are always pleasant. Thomas Maxfield is always pleasant and accomadating, as well as professional.

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MajorEmcee

Feb 25, 2014

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Jose Crespo was an excellent salesman! We established a great understanding of what I was looking for in a vehicle & price. I was able to negotiate a great deal for myself in less than 30 minutes and walked out with a brand new Acura TL that same day. The staff worked great together and the Finance Manager Al did everything to make sure the deal worked for both parties. Jose checked on me that night and the following day to make sure everything was fine with the vehicle. I definitely plan on returning to this dealership for my next vehicle. The selection of new and pre-owned vehicles on the lot was more than enough to choose from. I don't see how somebody can't leave that dealership without a car. So if you need a new or pre-owned vehicle go see my guy Jose Crespo, he'll work to make sure you get what you want at a fair price.

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Bsjones26

Feb 25, 2014

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Thomas was very friendly and professional when helping me service my car. In the past I have had bad experiences with dealership. Now that I know that Thomas Maxfield at Acura at Westchester, I will continue to use his help and refer friends.

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Avamina

Feb 25, 2014

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I am from Tennessee and was looking for an Acura RDX and I found one at Acura of Westchester that I really liked. I contacted them and Kelly Ryder was the person whom I was dealing with all the time. She is a very nice person and very helpful. She was very patient with me and explained everything even she told me to contact her through emails in Her DAY OFF!!! I think that is great. When I went to pick up the car, everything was ready and the car was ready as well. It did not take long time to finish all paper work, I was in an out in less than 30 minutes. It was a good experience and good person to do business with. If you are looking for an Acura, call This dealer and ask for Kelly.

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dlarocca

Feb 24, 2014

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Kenny and Vincent made it a wonderful experience from looking at cars to picking up the my new RDX. It definitely was one of the best/smoothest transitions of car purchases in my 30 years of car shopping. We will Definitely recommend Acura of Westchester to our friends and family.

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Rosa29

Feb 23, 2014

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I recently leased my 2nd Acura Rdx with Robert! He was kind, considerate and most of all very thoughtful during our transaction. He listened to my concerns and helped me through making the right decision for me at the time. He's a pleasure to work with and made the overall experience very easy and fun!

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melissa1223

Feb 23, 2014

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I had such a great experience with Brianna Tozzo when I purchased my TSX in 2011 that I did not hesitate to contact her when I was ready to get my next vehicle. Even though Brianna was out of town, she didn't want to make me wait and she stayed on top of things, checking her email and getting me in touch with Kelly Ryder who was also terrific! Kelly worked with me and was in frequent communication with updates, and I was able to get my RDX within just a few days of contacting Brianna. They are competitive with prices and beat the offers that I had from other dealerships. Danny was also a pleasure to work with.The staff at Acura of Westchester are friendly and easy to work with. Even though I am now living on Long Island, it is worth the drive to continue to come here. Their service department is wonderful too!

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Vivi66

Feb 22, 2014

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We are very happy with Nicholas' attention to detail and all of his efforts to get us into the car that suits our family best! This our third car purchase at this dealership and we keep coming back because everyone, from Kenny the General Manager to Nicholas our salesman, are extremely attentive, friendly and work very hard to deliver a great car. Maybe that is why this dealership gets such a big crowd of buyers. Many thanks to Nicholas for making buying a new car--truly a great experience!!! Best wishes, John, Vivi & Kat

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shanickie01

Feb 22, 2014

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I was greeted by a friendly face before I even walked through the doors at Acura Westchester, since Jose spotted my mother and I as we got out of my car. We were taken on a test drive of the car I was interested in, and being that my lease was up on my current vehicle they ensured that my transition from my previous car to my new car was SEAMLESS. They took care of everything and worked with me on my budget. I never once felt pressured into getting the vehicle and I REALLY loved the car after he showed and explained all of the details to me. I was also introduced to the manager who was great to work with as well. I would ABSOLUTELY recommend Acura Westchester to anyone I know, Jose was GREAT!! Keep up the great work!!

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Aeabramowicz

Feb 21, 2014

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Wait time estimated by service consultant, confirmed by manager is 1.5 hours. Factually - today, 2 hrs 25 min after two complaints. Last time - over 2 hrs and i skipped the car wash. To placate me, manager gave me a 15% discount i am entitled to anyway as car was bought at this dealership. I had a Volvo for 6 yrs and loved their service. I hate lax service standards. Promised delivery time is a basic standard. It is an F for quality.

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mreingold1

Feb 18, 2014

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This was my second purchase from Acura of Westchester. I had been looking at a Jeep Grand Cherokee, (certified used) however I was not impressed with a 3 month warranty. I had initially looked at the RDX but the salesman, Jonathan, clearly knows his customers, had mentioned that one of his regular customers had just traded in an MDX with very little mileage, and the customer keeps his cars immaculate, he suggested I look at this SUV. The point is that, Jonathan, knows the customers, and the carfs, and I am now happily in gently used, certified MDX. I have purchased many cars over the years, Volvo Audi, Mercedes. This is the first dealer I have dealt with that really felt like family, they all claim this, but like I said, this was my second purchase from the same dealer. I can't say that about the others.

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danbury

Feb 16, 2014

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Liam and Frank were great to work with - only negative was no one contacted us to let us know that our car would not be ready for pick up at the agreed upon time (time on form with reminders of what to bring to close sale). We arrived at 2p to pick up our car and left at 8:30p. (SIX AND A HALF HOUR WAIT FOR OUR NEW CAR). Frank and Liam gave us a gift certificate to get lunch and then threw in all weather mats for the wait. However, due to miscommunication between service and sales and a mistake made which did not get our purchased vehicle through CT inspection when needed along with repairs needed found during the certified inspection process (which the inspection process did not even begin until afte we had already been there for a couple of hours) caused this extremely unacceptable wait. We were ready to walk out during the process. We live an hour and a half from the dealership so it did not make sense to return home. We are very happy with the car and we did receive the mats. The finance employee (lives in New Milford-sorry cannot remember name) was extremely helpful and friendly. Liam and Frank make a great team. However, the ball was severely dropped. Someone should have called us to let us know to re-schedule to pick up the next day if there were so many problems! What should have been a great experience - picking up the nicest car we have every purchased - ended up being the worst sales experience.

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wpong10

Feb 15, 2014

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My experience at Acura of Westchester, was just that, GREAT!. From the moment I walked in, I was greeted in a NO HASSLE fashion and the entire stay proceeded just the same. My sales person ROB ELLARD, was phenomenal throughout my entire visit. Let's not forget Alex Piccirillo and Frank Cardillo in finance would made the process easy. Buying a car should always be this easy. In conclusion, Acura of Westchester has a wonderful staff, atmosphere (visually and otherwise) to do car shopping and browsing.

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hlonyc

Feb 14, 2014

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Had an easy and quick experience purchasing our car. We were able to find the right car, agree on a price and complete the transaction in no time. Jose was great to work with.

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charlize10000

Feb 10, 2014

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Very rude and unprofessional. The best way to express yourself i to write a review. Would no not recommend to anyone. There are many more paces with better service.

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LC82

Feb 10, 2014

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I would like to thank Sales and Leasing Consultant Anthony Meed for delivering excellent service throughout the process of buying a CPO MDX from Acura of Westchester. Anthony was very knowledgeable about the model, and provided for a comfortable experience overall. He was accommodating as we identified a minor service issue at pickup, and ensured that the issue was resolved promptly while being provided a loaner. Additionally, both Diane Djonovic and Frank Cardillo on the finance team were very helpful in assisting through the sale/documentation process. I would also like to share my positive experience at a follow up visit with Service Consultant Tom Maxfield, who provided excellent service as well. You can rely on the team to be very communicative regarding the care and status of your vehicle. I can gladly recommend Acura of Westchester and expect that the continuing experience will be valued.

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seether450

Feb 9, 2014

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Ronnie was an exceptional sales rep to work with. From the initial phone call, where he quickly identified my priorities to the last minute when he delivered a vehicle that was beyond my expectation for a pre-owned vehicle. I have already recommended Ronnie and Acura of Westchester to other family members.

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rts1984

Feb 8, 2014

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It was a great experience. Everything was done professionally and expediently throughout the entire process. Frank and Liam were extremely helpful and a pleasure to deal with.

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nuke1

Feb 7, 2014

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Just leased a 2014 Acura MDX Tech. from Anthony Meed. Overall experience was good. Anthony was very knowledgeable on the process even with the added complication of turning in an Audi lease early. He worked with me over the phone first to insure that we would not waste time over the inittial obstacle of the Audi lease (another dealer did waste my time when they said they needed me to come in). He was very patient and walked me through the steps. In 3 days time, I had my Audi Avant turned in and a new MDX for me and my twins. It's been one week and we love the car, still figuring out the technology. I think Anthony did a great job and I never felt pressed to make any decision.

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cynthiaosei

Feb 6, 2014

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It was quite a unique and enjoyable used car buying experience. Jose Crespo, the sales and leasing employee that we dealt with was very professional, friendly and quite accommodating of all the questions and enquiries we made, and he did all this with a smile. I will gladly recommend Acura of Westchester to any friend, family or employee of mine that wants to buy a car...

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krones1847

Feb 5, 2014

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Phil was a pleasure to deal with. He got me an affordable price and followed up with me in the days after my purchase. Brianna was there when I picked up my vehicle and she provided excellent service as well. It was an overall perfect experience!

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Clavi14585

Feb 5, 2014

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My sales person was Matt Belov and I purchased the 2014 Rdx. I was a little nervous it was my 1st time buying myself a new car and he made the experience very easy and answered all my questions. He was very informative and very nice and always kept me up to date with what was going on. I had gone to other acura dealerships in the area and Acura of westchester was by far the best experience I had. I would totally recommend everyone to Matt and Acura of Westchester. Thank you for everything!

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ryman2458

Feb 4, 2014

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Brianna and Kenny were awesome to work with. The whole team was very freindly and I had a great experience. I would highly recommend this dealership.

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Jene83

Feb 3, 2014

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Great dealership!! Even in the snowstorm Matt got everything done for me! Came to the dealer spent 20 min and of I went with my new MDX! Thanks Matt and Acura of Westchester. Will be coming in for my next car for sure!!

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Vasyapetya

Feb 2, 2014

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Picked up my TL today!! Matt was my salesman. Great price! Great service! Come see Matt for your next car! Couldn't imagine how easy it was!!

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Fava

Jan 31, 2014

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Upon entering the dealership I was immediately greeted. Kenny Hicks was very accommodating and talked to me about what was the best way for me to go since I do heavy driving. We talked about leasing verses buying and what would make the most sense for me. He put me in a beautiful RDX and I couldn't be happier. I shopped around and came back to Kenny because he had the best deal. Kelly Ryder assisted Kenny, and she was very patient and accommodating as well. I changed my mind about color several times, and she did not make it a problem. She gave me a tutorial when I picked up the car and again was very patient and informative.I will only do business from here forward with Acura of Westchester!

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RichardBottiglieri

Jan 31, 2014

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This is the second vehicle that we've purchased from this dealership, and the experience was fantastic both times. They are honest and not pushy at all. We worked with Jonathan Zung both times, and we highly recommend him. Great experience, both times.

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gazayouth

Jan 29, 2014

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i went in to look at a pre owned tl and matt got me a brand new acura tsx special edition i went in on a saturday and got approved on monday with a cheap note GO SEE MATT HE WILL GET YOU IN A CAR

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mlarrow

Jan 29, 2014

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Great experience!!! Nicholas was very professional and patient. He addressed all our questions/concerns which helped us in making the right decision. THANK YOU NICK!!!!!

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oiltruck4

Jan 29, 2014

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Danny and Kelly were very helpful throughout the whole process of leasing my new vehicle. I would highly recommend Acura of Westchester to friends and family.

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Deevibes

Jan 28, 2014

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I wanted to lease a 2014 MDX in Forest Mist Metallic with Eucalyptus leather interior and had a very hard time locating the vehicle. I decided to visit the showroom and compare price and availability and was very surprised when Jose Crespo told me that he could have the vehicle within a matter of days (honestly I did not believe him, we all know how car dealers can be....full of promises). Well needless to say Jose came through. Jose was very polite and just an amazing person. I actually visited the showroom early 2013 to inquire about the new 2014 mdx and that's when I met Jose. When I walked into the showroom on Jan 18, 2014 Jose actually remembered me and remembered the color of the vehicle I had inquired about over 1 year ago...I thought that was very nice and special.Jose was very helpful and kind. I would recommend Acura of Westchester to my friends and family. I would also like to mention Frank Cardillo was very kind and a pleasure to work with and I can't forget to mention Danny "The Voice" Giannotti who broke down the entire lease process for me. Thank you Westchester Acura keep up the good work and I look forward to doing business with you for many years to come.

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cathy cuozzo

Jan 28, 2014

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I have been dealing with this dealership for the last 15 years and I continue to receive excellent service and cooperation with the people I have mentioned. This is why I always tell people to go to Acura of Westchester - they will not be disappointed with the car or the manner in which they are treated -- not like a number but a customer with needs.

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amufb1

Jan 27, 2014

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Never thought I would receive such great customer service at a car dealership. I have been to 2 other Acura dealerships in Westchester county and Westchester Acura blew them out of the water; always attentive from the moment you walk through the door up until you buy your car. What is even great is the extent Phil would go to see that my demands for the car were met, which demonstrates their values and attentiveness towards customers.

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noelsanabria

Jan 27, 2014

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very good service from the salesman, clean looking dealership, i will also recommend sending others to your showroom. and i am looking forward to deals with your company

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veneshawhite

Jan 27, 2014

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The overall rating from our experience with Acura of Westchester was 4. Jose and Alex went above and beyond to accommodate our needs and handle the our lease trade in. The trasition into the new Used Acura was swift. I am very grateful and would recommend this dealer again.

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Harish1975

Jan 27, 2014

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Jose was a great guy. He was with me all the time during the sales process. Definitely would recommend him top others. He is a man who really cares about the customers. I wish him all the best.

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maryanndoyle

Jan 27, 2014

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After driving a Toyota for 10 years I was in the market for a vehicle in hopes of it making that same journey with the next vehicle I chose. I decided to give ACURA a try after several months of research. I am from the Albany, NY area and devided to make the trek 3 hours to evaluate this dealership's service, flexibility and integrity... because of the lack of inventory upstate. Before I continue with my reivew, it must be noted that I had never met or delt with ANYONE at this dealership. I did my due dilligence and found the vehicle I wanted to test drive. When we arrived after a snow storm, the assoicates including the managers were in the parking lot efficiently moving and cleaning cars. They were patient and warm, looking for a safe place to park our Acura that we drove down in.I met Vinnie who welcomed us after a restroom break. He was pleasant and knew his way around the vehicle. We test drove. He never spoke, he let us banter about what we thought was important in the vehicle. After negociations, I went to lunch with my friend to talk about the deal. Upon our return we made our offer. He listened intently to our concerns and had nothing but positive body language. Vinnie asked if we would meet the infamous ( in a GREAT way...) Tony. We did just that. We ended up talking more about Catholic education and Danny Devito than the vehicle! We felt like we were in a movie it was so perfect. Bottom line and getting right down to specifics now.... Acura of Westchester Rocks! ACURA's of course sell themsleves but ACURA could not do it without this dealership. It has been the most pleasurable experience I have ever had in buying a car. NO business transaction I have ever done has gone this smoothly. The car was prepped with new tires, mats, CPO'd for the price which was MORE than fair. Now for the administrative end of the deal. Diane, as an office manager knows her way around not only the adminstrative tasks, but her efficiency absolutley amazed me. She smiled and listened. She completed what I needed to have done with lighting speed. I was sorry I did not see her on delivery. I will make my best effort to get down to the city for business just so I can have my car serviced at ACURA of Westchester.I would encourage anyone in the hunt for this line of Vehicles to get in touch with Vinnie ( Vincent ) . He is a super person and the dealership is lucky to have him.

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merylkeenan

Jan 27, 2014

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From the moment we arrived to the moment we drove our car home, our experience has been nothing but positive.Jose was very professional, friendly and accommodating -- highly recommended!

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masakazutahara

Jan 25, 2014

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Acura of Westchester was very courteous and Jose was very friendly and efficient. I found what I wanted and really enjoy my new car. I recommned this dealer.

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jamesro320

Jan 25, 2014

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We are first time car buyers and were pleasantly surprised at how Acura of Westchester made our first car buying experience an easy and memorable experience. As soon as we walked in our salesman Jose Crespo greeted us with a warm smile and made us feel at home. I can't say enough about how friendly and patient this man is. We know that we weren't very easy customers to deal with but Jose did not lose patience with us once and kept us at ease throughout the whole experience. Thanks again and we will recommend Jose and Acura of Westchester to all our friends.

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anthonypiacquadio

Jan 25, 2014

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I want to thank Frank Ferraro for his dedication,commitment to customer satisfaction, and customer courtesy. A true professional of customer service. It was a pleasure. Regards Anthony Piacquadio

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Kroesser

Jan 23, 2014

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My wife and I came in to Acura of Westchester on a Sunday to basically browse their selection of certified pre-owned RDX's. They had a great inventory, especially for certified pre-owned vehicles. Our sales associate was Jose Crespo. Jose was a friendly as you can get. He was very accommodating when we laid out the terms we were looking for. He worked with his dealership to ensure that the vehicles he showed us would be within our price range and that we would get the monthly term that we were looking for.So basically, we went in on a Sunday and drove our certified pre-owned 2011 RDX off the lot on Thursday.I highly recommend you check out Acura of Westchester if Acura is what you're looking for. Ask for Jose!

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cb7lover

Jan 22, 2014

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This is the best dealership experience i have ever had. Vinny was not pushy at all and i found the car that i wanted and am extremely happy with my purchase. i live in queens and will not mind traveling here for service because of their service thanks

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sso494

Jan 21, 2014

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I had a great experience purchasing my 2012 Acura MDX from Acura of Westchester. From beginning to end, Jose made sure we were completely satisfied with our purchase. They really value our business and went above and beyond to make the deal. I highly recommend this dealership. Go see Jose!!!

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TyGleason

Jan 21, 2014

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I recently purchased a certified pre owned vehicle from Acura of Westchester. Phil and Danny proved to be a great sales team in searching their inventory and making the deal. It was my first time purchasing from a dealership and I highly recommend you go see Phil and/or Danny if you're in the market.

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howard_t

Jan 21, 2014

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I had a great experience recently with Acura of Westchester when looking to lease an ILX. Jon Zung was very helpful throughout the entire process and made the process as painless as possible - I was able to visit the dealership after work, sign the papers, and left with my new car the same night. Frank made the financing paperwork as clear as possible and Chris was great to speak with regarding service plans and options. Highly recommended.

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GInaf516

Jan 21, 2014

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Jose was great very helpful and kind. I like that he was very curtious and helpful from the moment we got there to the moment I drove the car off the lot. Also very friendly.

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James L.

Jan 20, 2014

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I've been a customer for three years. Chris is consistently knowledgeable and friendly. He has always kept his word regarding the cost and length of time needed for repairs and maintenance.

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Veronicacaceres

Jan 20, 2014

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Our over all experience was wonder! The quality of work this dealership is beyond words. They have very friendly and helpful. There wasn't a time that went by that someone ask us if we were alright and if we needed something, like water or coffee. The environment was very clam and relaxed. They did not seem pushy at all but instead they wanted you to be happy with what you are getting. I went with my mother who only spoke a little bit of english and wanted to be help by someone who spoke spanish. We went on a sunday so not everybody was working but lucky Jose was there to help us out. He was wonderful he truly seemed that he cared for us and wanted to make both me and my mother happy. The car we came to look at was not there so he help us find another car similar to the one i originally wanted within the same price range. Which was great! Jose was very helpful when answering all the questions my mother needed to know and more.

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Aaronmorgado

Jan 20, 2014

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The car we are getting is perfect and we are getting it for a great price with good mileage. The service was good and everything was explained very well.

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Paulbroderick41

Jan 18, 2014

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I first visited Ken Hick in 2001 when I told my friend Bob Zacc that I needed a new car. Bob said go to Acura of Westchester and see Ken. My first Acura was a TL-S and maybe the best car I ever had. Since then my wife and our 4 kids have leased or purchased 13 vehicles form Ken. Why do we keep coming back? Acura makes great cars and Ken gives us a great deal. The service department is also excellent. I have sent family and friends to Ken and he always takes care of them.I highly recommend Acura of Westchester. Paul Broderick

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Nelzi911

Jan 17, 2014

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Great dealer and OUTSTANDING customer service!!Jose Crespo was very helpful and very patient with me, Acura Westchester Definitely needs more people Like Him working there..Thank you so much Jose. Overall it was an awesome experience..Keep Up the Great work and keep putting your customers first just like you've been doing!!!

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dbmcormd

Jan 17, 2014

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Frankie was knowledgeable, personable, respectful and polite, courteous and very professional and he paid very close attention to my personal needs and made my experience an excellent and very satisfying one. He deserves allot of credit and the highest commendations for his efforts. I would have no hesitation recommending your dealership and Frank in particular to anyone I know who is looking for a quality vehicle at a reasonable price.Thanks,Dr. David Messinger

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1magic

Jan 16, 2014

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I have bought or leased 8 Acuras from Mr. Meade. I would not purchase from another salesman as long as he can service me. He calls me regularly checking on my car, service satisfaction, and my contentment (and birthdays). He has let me know when there were deals available, and he never pressures me. My wife and I are both very happy with his service. Anthony may take a little time to get the job done, but not feeling rushed or pressured makes the purchase a better experience. I dont feel like he sold me a car, I feel like I bought a car. There is a difference!

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af4358

Jan 16, 2014

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Kelly was very helpful and knowledgeable about the certified cars Acura of Westchester had available and their features. I felt that she was open about pricing and room for negotiation. I had visited a different Acura dealership the same day and made clear my interest in purchasing a car that day (or very soon thereafter). They were much less motiviated and interested in helping me make a deal that I was comfortable with. Additionally, I had previously visited the same Infiniti dealer from which I had purchased two cars and made clear that I wanted to buy a certified G37 from them. Again, the representative at Infiniti that I worked with, while very nice, was not as motivated and did not provide me with the same level of information that I received from Kelly.

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dlizromero

Jan 16, 2014

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I had a very good and easy experience purchasing my car. Frank and everyone I dealth with were very helpful and accommodating to my particular situation. I love the car and am extremely happy with my purchase.

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Pattysnow

Jan 15, 2014

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After researching the exact car I wanted I called Acura of Westchester and a gentlemen by the name of Phil Giorgio answered my call. He was so courteous and professional on the phone and gave all the information I was looking. Upon meeting with Phil for our appointment he had everything ready for us including the mdx warming up for a test drive. Basically if you're looking for an Acura please see Phil at Acura of Westchester. He was attentive and professional!

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mjacksonjps

Jan 14, 2014

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Liam Tully and Frank Ferraro are a great team to work with. My husband and I went into the dealership to turn in a leased TL and lease another new vehicle. I am the primary driver and thought I wanted the TSX, as I preferred a smaller car. Liam had me test drive the TSX as well as the ILX, and I am so glad I did. I love the ILX because it reminds me of the Integra I had many years ago. The ILX is the perfect car for me! My husband and I went back to the dealership and picked up the car last night, and Frank took care of every last detail to make our buying experience as smooth and pleasant as possible. We are very pleased customers and highly recommend Liam and Frank at Acura of Westchester!

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sjessamy

Jan 14, 2014

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Arrived at the dealership and was attended to within 5 mins by Ms. Ryder. She was knowledgeable, courteous and friendly. She made the experience as hassle free and seemless as I could have ever asked for. I was out of my old car and into my new Acura within a few hours. I was given a full run through on the features of my car and felt secure taking it home. The service did not stop there, as I was called a few days later to follow up on my car by both ms. Ryder and introduced to ms Lemon who is my personal service consultant. The experience was amazing

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jgutwein

Jan 13, 2014

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frankie and liam went above and beyond what most other sales reps and dealers would do and facilitated the buy back of our troubled new acura mdx 2014 and replaced it at great expense to them and their dealership without a reimbursement from acura. this is what true customer service represents and we will always be loyal to them and their dealership for stepping up and accomplishing what we asked for.

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lpjp114

Jan 12, 2014

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Had a wonderful experience at Acura of Westchester leasing an ILX. The entire staff was friendly and welcoming as soon as you walk in. Everyone was willing to help each other which set a nice tone for the entire business. Kelly was vey knowledgeable and patient. She was very willing to work with us and made it a very comfortable process. She suggested the best way to go about doing what needed to get done. With the help of Kenny Hicks we were able to trade in our old car and walk away with a great lease. Kelly made the process as painless and pleasant as possible, we were able to pick out new car up the next day.

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Clubo

Jan 12, 2014

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Brianna urged us to test drive the TL even though we have a lengthy history with TSX and intended to buy a TSX. Brianna was right. We noticed the difference and decided to buy the TL. Brianna is very nice and knowledgeable to work with. She makes the transaction seamless.

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trisailing

Jan 12, 2014

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I purchased an Acura TL Type-S. The salespeople - specifically Kelly Ryder - were all friendly, knowledgeable and willing to help out in every way possible in my purchasing my Acura. Fank Cardillo helped with the paperwork, despite it being complicated by interstate rules, and a good man. I would not hesitate to recommend this dealership or use them myself again. In the end, they felt like friends.

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omgosh

Jan 11, 2014

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I went to Acura of Westchester to inquire about leasing an ILX and was helped by Kelly Ryder, who my family and I found to be a very kind and down-to-earth person. After a test drive and Kelly's explanation of all the features, including the differences between the premium and technology packages I was sold. She was very patient when we sat down to talk numbers and helped me decide what was best for me. I came in to sign paperwork and pick up my new car the next day, which seemed to take less than 15 minutes. Overall, it was a great experience and I will definitely recommend this dealership, and Kelly, to friends and family. The reason for the 4 in Friendliness was because Diane, who I believe works in financing, was much less personable than everyone else with whom I interacted (i.e., when I sat down with her she didn't say hello, introduce herself, or really look up from the papers she was about to hand me; she simply started talking about what I needed to do in order to pick up the car the next day). This contrasted greatly with the likes of Jose Crespo, who pleasantly greeted us at the door, and Danny Giannotti, who spontaneously came over to introduce himself and congratulate me on my new lease. But hey, 4/5 ain't bad!

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Pmalhotra

Jan 11, 2014

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Frankie and Liam provided a great customer experience. Our 3rd MDX with them. They provide great service and value. Recommend them highly for all new car needs.

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msilva529

Jan 9, 2014

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When I leased my car in Sept. 2012 the experience was great. My RDX was just serviced due to a broken sunroof, and I brought in the car, they gave me a loaner car, and everyone was extremely accommodating and helpful. It was a stressless process and thank everyone at Acura of Westchester.

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dennisyfd2007

Jan 9, 2014

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I just recently leased a 2014 Acura MDX base mode black with parchment leather interior. The car had to be special ordered as they were out of stock on that particular color combination. The people that worked on the deal were kind straightforward and made the process as smooth as possible. The sales associate was smart energetic and knew the product well which made the experience painless...I will be reccomendin Acura of Westchester to all my friends and family.

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Babvrl11

Jan 9, 2014

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My experience at Acura of Westchester was a very pleasant one. Jose had a wealth of knowledge about the product but did not superimpose himself. He gave me the opportunity to explore the vehicle that I was interest in.

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ckvtsx

Jan 8, 2014

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We just leased our fourth Acura, a 2014 RDX, from Acura of Westchester. As usual, Ken Hicks gave us an unbeatable price and took us out of our existing TSX lease early.Just as importantly, our leasing consultant, Brianna Tozzo, once again made the whole experience a real pleasure. This was our third lease with Brianna, and each time the visit to complete the lease and take the car gets easier. She had the details for our newest lease prepared before we even arrived, so the only thing left for us to do was take a test drive, and say yes! Brianna never tries to pressure us to make a decision, but always tries to guide us in the right direction and give us the information we need. Even after we get the car, Brianna always makes herself available if we have questions, or just want to stop in and say hi. It is because of Brianna and Ken that we will only go to Acura of Westchester, and we highly recommend them to anyone looking for an Acura.

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wam00

Jan 7, 2014

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They make the new car buying process easy - I picked up car the same day! Liam has been great to work with - I have bought a few Acuras from him

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ppasquina

Jan 5, 2014

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I was looking for an Acura MDX to replace an older model I had purchased from another dealership. The team at Acura of Westchester was very helpful yet not pushy, showed my all of the options in my price range an even helped to guide me on some of the features that i had originally wanted but didn't really need. They had a huge inventory and the exact model/color/mileage I wanted in stock in a used car...rare. I even got a model year newer than expected. The prices were really competitive and Jose could not have made my experience any easier. I walked out the door with a new car in less than an hour and drove it home later that day. Excellent!

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fernando92975

Jan 4, 2014

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Hello Mr. Kenny Hicks and Elizabeth White,Either your system with dealerrater.com is not up to date, I do not see you have a manager by the name of Tony. Which is how he introduced himself to me. Being that you get rated, it would have been nice to know his real name. Your location was the first my wife and myself decided to go. Spoke with Matt Belov and Jose Crespo last year in November and in December. My wife gave Matt her information as well as a copy of her license. We test drove the RDX Tech Package with Jose. Jose called me on the last week of December, only to tell me he'll call back with numbers. He never did. We decided to go to another dealer. To make this long story short we are very interested in purchasing the RDX with Tech Package but since your manager "Tony" said I can take my business elsewhere, I will. His exact words were " This is how we do business, I was to give him the information and if not that I can do business elsewhere."Not very business like I would thinkI'm sorry we were unable to do businessThank you for listening. Fernando

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joseph3w

Jan 3, 2014

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I've purchased 2014 Acura MDX during my recent visit around Dec 2013. This is my second Acura vehicle from Acura of Westchester. As usual, the friendly dealership team provided exceptional service and excellent pricing. I will certainly go there for my 3rd, 4th... Acura vehicle and they're highly recommended.

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CVThomas

Jan 3, 2014

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Mr. Crespo was knowledgeable in his experience with a luxury sedan. He was attentive to our needs. He was friendly and sociable. He offered us options for payments and gave us different types of payment plans. He offered us a test drive. We were very pleased with his performance and we are willing to give a good recommendation to others interested in purchasing from this dealership. I forgot to mention that Mr. Crespo made us feel comfortable and welcomed because he is bilingual and spoke Spanish.

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beabenoit

Jan 2, 2014

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She is straightforward, honest, and to the point. She is very savvy with Acura and has excellent customer service skills. I would definitely recommend others to her!

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aepstein4

Dec 31, 2013

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Our sales representative was very good, he went above and beyond to make the sale and take care of us when we picked the vehicle up. The delivery process went smoothly. The vehicle was ready, with the added equipment installed, when we arrived. The cleaning and detailing could have been better. Some issues were missed in cleaning the car such as fully removing the residue of stickers on windows, etc., but overall the car was clean. This may have been the result of being very busy at the end of the year. This is our first time buying a Certified Pre-Owned vehicle so we knew there would be some minor imperfections (scratches, dings, etc.). Most were taken care of. Overall we were satisfied with purchasing a car from this dealership.

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LCostello

Dec 31, 2013

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The entire buying experience was easy and stress free. Frank Ferraro was extremely knowledgeable, and he took the time to explain all the new features of the MDX. I am very happy with my new purchase.

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digiboon

Dec 30, 2013

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From start to finish, Vincent made the whole leasing experience a quick and pleasant one. I definitely will recommend Acura of Westchester to my friends and family.

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livsmith

Dec 29, 2013

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Acura of Westchester is a real-life example that shopping for a car is not just about stone-faced negotiations. Robert is professional, knowledgeable, courteous and funny . He listens to your needs and guides you towards a purchase that makes sense for your family. There's a genuineness about the staff that makes you feel like they really care about you and are more interested in you becoming a repeat customer; rather than a one-time sale. They mean what they say; a price is quoted and honored when the paperwork arrives. No shady bait and switch with this amazing team of professionals.We should know; we just purchased our 4th Acura from the Acura of Westchester! Could we go to an Acura dealership closer to our home? Yes. Will we receive the same level of service and care? No! We highly recommend calling Robert, making an appointment and enjoy the experience.

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glen1

Dec 29, 2013

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I have been dealing with Acura of Westchester for over 25 years. In June I leased my 4th MDX and last month, I leased an RLX for my wife.As for me, I would not even consider dealing with another dealership for my car needs. The people I have dealt with over the years have been superb and this time around was no exception. Our primary sales contact was Rob Ellard. If you are looking to be treated in the nicest way with absolutely no pressure, this is the salesperson to use. His kindness is obvious. You truly feel all he wants to do is satisfy is customers. I have known Rob a long time and this is probably the single most important reason for his success. The general manager, Ken Hicks, has had involvement in my car purchases since 1987. There has NEVER been a time I left Acura of Westchester with a desire to go elsewhere. When it comes time to complete the financing aspect of your purchase/lease, Alex will like Rob, advise you of accessories, but will in no way try to talk you into something you do not want. What a pleasure to be able to drive a consistently reliable vehicle and know that you have people like this to deal with!

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Hindstiff1

Dec 28, 2013

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I am overall satisfied and extremely happy with my purchase. They are great!!! They made a dream come true when other dealers gave me a run around. They made the impossible possible. Thanks Acura of westchester.

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mara22

Dec 28, 2013

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I caught a flat tire while driving home. I called my representative, Freyi who quickly accommodated me. I was in and out of the service center!

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RSCarden

Dec 28, 2013

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I brought my car in for 3 things - Oil Change because light was on, tire pressure check because display was indicating it, and annual inspection. The next morning when getting in my car the tire pressure check was back on. So to me they didn't do a proper check on the initial visit and just reset the indicator. This caused me to take more time out of my busy schedule to bring the car back and have serviced properly. To there credit they didn't charge me once bringing it back in. However it still was an un necessarysecond visit it should have been detected and corrected on the initial visit.

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gerrygt

Dec 26, 2013

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Kelly expertise was clear from the beginning. My situation was not an easy one to overcome but her persistence and dedication to getting me the deal I wanted was unstoppable. In the end she was able to get me what I wanted in a timely and professional manner.

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cpus44

Dec 24, 2013

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Jose and matt is very kind and helpful they are the most generous person I had ever met I wouldnt hesitate to refer them to anyone

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JoanMRod

Dec 23, 2013

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From beginning to end my service experience was great. I have Freyi to thank for all of it He was very patient with me in explaining to me everything that need to get done to my vehicle. He's kind and friendly. And I will recommend him to all of my fellow Acura drivers. He cares about you and making sure you get the best quality service for your vehicle.

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LK32

Dec 23, 2013

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It was a wonderful experience throughout the whole buying process. I have been haunted from horrible buying experiences in the past and was absolutely surprised by how great this whole experience was.I was referred to Brianna from a friend and pretty much negotiated the terms over email and phone over a few days. This dealership gave me the best price of the MDX and the best trade-in value for my car. There was never any "shady" numbers or salesman talk throughout the process. The number they gave me was always the number we went with. It's funny I am commenting on this, but it is not the case in many dealerships that I have visited.Working with Brianna was such a a pleasure. She is very responsive, understanding to your concerns and always willing to work with me. She was very patient despite my many questions and always maintained a friendly and professional attitude. On the day of the pick-up I still had my reservations (again due to past experiences). But I have to say it was the smoothest process I could think of. All paperwork was ready, they gave me the trade-in value as promised and I was out of there in less than an hour. I've bought shoes taking a longer time.I highly recommend others to come here. It's one of the most professional and friendly dealers around and they make the car buying experience a more comforting one.

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elisaborgatti

Dec 20, 2013

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I walked in quite apprehensive about having a "dealership experience" but Kelly made the process fun and FAST! I don't want to sit around all day waiting for my car to be ready! We glided smoothly through the process and I found Kelly absolutely charming. No hard sell here - I really feel like she wanted me to be 100% happy and excited about the choice I would make.Everything was explained to me in language I understood and she didn't laugh at me even when I did a little happy dance. The dealership itself is elegant and professional - no yelling or people rushing around. Dare I say it was relaxing? I dare.I am happy to recommend Kelly and Acura of Westchester to all of my friends and family. It was a very very nice experience and I am in love with my Acura ILX.

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pretywen22

Dec 20, 2013

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I went this morning to get acura tl serviced and it was a great experience. I didnt have a long wait and he was very informative.

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ckdexterhaven

Dec 18, 2013

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Leasing a new car from Acura of Westchester was a very positive experience due mainly to the efforts of Mr. Ellard and Mr DiPietro who were very professional, accommodating and knowledgeable.They were mindful of our needs and concerns.They along with their support staff make leasing or purchasing, and subsequent maintenance and support of the vehicle, easy and efficient.

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agonzalez338

Dec 17, 2013

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Brianna you did it again! Brianna is one of the most professional, friendliest, charasmatic, and knowledgable sales consultants i have crossed paths with. Car shopping can be such a headache, needless to say this was a smooth experience from start to finish. This was my third time back at Acura of westchester and third time dealing with Brianna. Brianna listened to all my concerns and questions regarding my third purchase and patiently went through all the features and prices with me. This definitely helped me on making my final decision. When I went to pick up my 2014 Acura TL special edition I was extremely surprised and ecstatic to see a huge red bow on top of the car. Does'nt get any cooler than that. Acura of westchester treats you extremely well and Brianna is the best at what she does. I look forward to future dealings with both Acura and Brianna. Hands down my third purchase was an amazing experience and I am extremley satisfied with the service I recieved and with my 2014 TL Special Edition. :)

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sap726

Dec 16, 2013

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After speaking with Jose over the phone , we were finally able to come down to the dealership. We wanted to get a red or Burgandy Acura MDX with Beige interior and Navigation, Jose showed us exacty what we had asked for. After going on a test drive we knew we wanted to purchase the car. Jose explained the financial aspects without pressuring us to buy. Jose was very helpful in explaining the car features as well. Jose's professionalism and friendliness made our experience a pleasant one.

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oyemi

Dec 16, 2013

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Jose communicated with me right from the very beginning, i sent a general inquiry online and jose was the better person to connect me. He was very willing and cooperative in my situation and we came up with a good deal for both parties.

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erikanking

Dec 16, 2013

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Freyi has been my service advisor for years. He's extremely attentive and always ensures that my car is looked at in a timely manner. He makes every single customer feel as if they're being given VIP treatment and he makes the process of waiting for your car that much more pleasurable. I would definitely recommend Acura's Service center to my friends and family and hope the end up with Freyi as their advisor.

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Emmy0502

Dec 15, 2013

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I can't thank Kelly enough for making my first car purchase the most memorable one. I have leased in the past and was unsure what to expect with financing vs leasing. Kelly took the time to answer my questions and made the process a simple one. Service: Best experience yet. She was inviting and very friendly, even though I probably drove her crazy. Thanks Kelly, I love my new baby!!

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AviNahumi

Dec 15, 2013

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Here we go again. On my way home from New York I noticed the "Maint. Req'd" light.I went to Chris Colucci and without any wait, he came outside, checked the engine and made sure that the car was fine and there is no problem. I just got to 100,000 miles and he told me that the light is just as a reminder that I have to do service on the car.He is the best Service Consultant you can find. I'm very happy with his help.

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Coco172

Dec 14, 2013

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Overall my best experience with a car dealership. Top of the line quality and excellent service provided. Thank you Angela from service for all your hard work!!!

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Shika890

Dec 13, 2013

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Thomas is an amazing service rep. No matter what wrong with my car he allows me to come with no appointment to look at the problem.

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nandocarcamo1

Dec 13, 2013

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I normally avoid going to the dealerships for service because my previous experience wasn't so great at others this was my first time going to Acura of westchester and it was great my appointment was for 12 and at 12 they started didn't wait long just what was estimated Alvin helped me and got my car fixed promptly when my car was returned to me it was even WASHED. i immediately recommended a friend who also went was was happy with the service. I recomment acura of westchester for your service needs and i might even go back when i wanna get my next car.Thanks Alvin..

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Pctproperties33

Dec 12, 2013

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I leased the new 2014 Acura RLX. Love this car and I could not be more happy with the service and deal from Acura of Westchester. This is the second Acura I have leased from Kelly Ryder and highly recommend purchasing from Kelly.

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WillyVibes

Dec 12, 2013

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This Acura is overall a good dealer, with dependent staff. The service is nice, there is always refreshments, I am able to call whenever to get service done, the people are friendly and have always helped even if they are only open for one more minute.

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KennyS

Dec 12, 2013

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Kelly was very helpful and professional in helping me find a car that I wanted. Thanks to Kelly and Acura of Westchester, I was able to purchase a great car at a good price.

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mdmd404

Dec 12, 2013

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Professional, courteous, helpful with the smallest details, making this a pleasant, smooth and easy transaction. We have been buying cars here since the dealership opened and will continue to do so.

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reg121886

Dec 11, 2013

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Thomas was a friendly and diligent representative. He helped me with all my needs and was great to follow up post service. I was very satisfied with the service I received.

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JewelEvans

Dec 9, 2013

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Vincent and Tony are great! We looked at 4 other dealers before going to Acura of Westchester. Went in thinking we would go with A Kia Sorento but the quality of service, the aggressive pricing and the car quality quickly changed are mind and we purchased an Acura MDX. Are experience was so good I sent my son in. He also had a great experience and bought an Acura ILX. THANK YOU, Vinny and Anthony, we feel very taken care of.

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kevholla

Dec 9, 2013

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The service offered at Acura of Westchester is always a pleasureable experiences. Shanon Lemon is always very helpful and very knowledgeable. The service is always speedy and efficient.

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Cathlally45

Dec 8, 2013

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We worked with Nick Ramunto in finalizing the details of our new RLX. Nick was so organized, timely & thorough with all the details. It was such a pleasure to work with Nick. We highly recommend Acura of Westchestern for any type of purchase and service.

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carlease

Dec 7, 2013

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The entire customer experience from the moment I walked in until the day I went to pick up my new car was excellent. It really was a pleasure to do business with this dealership and to have been served by Mr. Jose Crespo.

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Jreynoso

Dec 6, 2013

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Great customer service. I would highly recommend this dealer to anybody willing to buy a great car. Kelly Ryder great sales person! Thanks for everything.

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Xavier228

Dec 6, 2013

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Jose crespo is a great sales person because of him I got my first car at a great deal and condition. A million thanks to Jose and his team.

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ctoulson

Dec 6, 2013

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Brianna Tazzzo was a pleasure to work with. She followed through on everything she said; she's friendly and customer service oriented; she's very knowledgeable about the cars as well and takes pride in doing a great job. She made my whole experience very enjoyable. Thanks Brianna!

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jmshebaaw

Dec 5, 2013

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I found Acura of Westchester to be a good value to shop for an Acura. The salesperson (Jose Crespo) was very knowledgeable and accommodating to my needs in shopping for a car.

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onedriver

Dec 5, 2013

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My experience in dealing with your salesperson, Kelly Ryder, was a very positive one. I found Kelly to be extremely knowledgeable with the TL and the ins and outs of your dealership. Kelly is very personable, polite and a pleasure to work. Kelly took the time to go over ever feature of the car with me and made my trip to Acura of Westchester worthwhile. Thank you Acura of Westchester for the positive experience!

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Omarling

Dec 5, 2013

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Jose was very nice salesperson he speaks Spanish , he is a gorgeous man and very nice, nice sales Person I really recommend him. We got an Acura TL black , and is one of the best we love it and Jose works in a very nice way with us when we got to this dealer.

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simonlisa

Dec 5, 2013

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I am glad for chinese speaking employees. My english language is not too good. Johnny and Chris helped me understand the features of my car. Thank you very much.

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boxer726

Dec 5, 2013

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I am a new customer. And had the pleasure of dealing with Angela C. She was so caring, helpful and I feel went above and beyong to help me. I will recommend my family and friends to Acura of Westchester! Once again thank you Angela see you soon

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rz1234

Dec 2, 2013

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I have used Acura of Westchester for service for my TSX for over ten years, and I would not hesitate to recommend Acura of Westchester to anyone.

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kevin Conroy

Nov 30, 2013

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I came in for some rails for my Acura MDX and I am just so pleased with my dealer Phillip Giorgio and his very pleasent and upbeat attitude he went above and beyond to help me out and I just wanted to express my thanks to the dealership for having such outstanding employee such as Phillip. I wish all of my daily activities that I have to do were with people like him. At one point I believe it was his boss that even came over to make sure everything was all set and if there was anything he could do to help. It's very hard to find good help these days but from now on I know I will be dealing with Acura of Westchester for all of my vehicle needs and recommending Phillip Giorgio as your dealer for any future car purchase. Thank YouAcura

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diane123456

Nov 28, 2013

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I recently purchased my second RDX from Nick. He was considerate of my time and worked efficiently to get me an excellent deal. Nick was extremely helpful in explaining the new features of the RDX and answered all my questions. I highly recommend Acura of Westchester.

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100rdx

Nov 27, 2013

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This is a good dealership. They have extended hours and provide good service. I have over 100,000 miles on my RDX and I trust them to keep it running and safe.

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LisaB217

Nov 26, 2013

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I recently leased a 2014 iLX from Vincent, I'm glad I did...... Great sales consultant! He was knowledgable, answered all my questions and overall made my purchase a great experience. I will recommend him to everyone. Acura of Westchester is by far the best dealership, everyone there was extremely nice and accomodating. Many thanks to Kenny for being so nice the day I picked up my car.

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jfig326

Nov 26, 2013

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Acura of Westchester is definitely a place I would refer friends and family too. I will never go to another dealership to buy a car. Everyone there treated us with as if we mattered most and they treated everyone else the same. A GREAT EXPERIENCE from beginning to end

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mambruoso

Nov 26, 2013

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Everyone was really friendly and made sure my new car was in top shape before sending me off. Liam and Frank were especially helpful. Alex in Finance was AWESOME! Thanks guys, i absolutely love my new Acura!!!

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CarlosRodriguez

Nov 25, 2013

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He was an awesome person , really knew what to say and really made my day ! Thanks john, And I will define toy recommend people your way if they are interested in an acura .

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angieb273

Nov 24, 2013

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Recently leased a Black Acura MDX from this dealership and it was a pleasant and easy process. The sales department is knowledgable and the finance department really does take to time to work with you and your situation. Head to this dealership and see Frankie if you are thinking of getting an Acura and want your car fast, minus the headache.

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NaomieMacena

Nov 24, 2013

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My experience with Jose was great. He was friendly, knowledgeable and responsive to all my questions. We worked together to make sure I got a deal that I was comfortable with.

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Ramonr

Nov 23, 2013

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Purchasing a vehicle could be a harrowing experience. I was expecting the typical atmosphere in a dealership, a harrowing experience.Brianna Tozzo made me very comfortable and the transaction was seamless. I live in Rockland County. I will drive 15 miles to have my vehicle's first service here.Katy Perry; they do not "ROAR" here. Lady Gaga; this dealership deserves an "APPLAUSE".

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jmills105

Nov 23, 2013

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My experience at Acura of Westchester was wonderful. Nicholas Ramunto was my salesman who is a pleasure to work with... This is my second lease and I would never think of going anywhere else!!! He made the process quick and easy.... He answers all your questions and concerns. I'm very, very happy with everything .... THANKS!!

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erisaguy99

Nov 23, 2013

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Vincent was knowledgable, pleasant and efficient. The vehicle we wanted was available right away. The overall experience was excellent, and I would recommend the dealership and Vincent to others.

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rmkreek444444

Nov 23, 2013

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The whole process at Acura of Westchester is simple, efficent and quick. The initial call is received immediately, the appointment date and time is accomodated regardless of how soon it's needed. Tom Maxfield gave me a detailed description of what was being done and why. The A1 service was completed on time and check out was a breeze. Easy to do all the way around.I highly suggest giving the dealership a try!

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sitwatshah

Nov 22, 2013

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Over the years we have leased 5 of our cars from this dealership, and we keep coming back because of the trust we feel in Tony and his team (Rob Ellard), and the great service they provide. We live in Connecticut, so it says a lot that we would come to NY for a lease.

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Twilightbella

Nov 22, 2013

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This is my second car purchased from this dealership and the second time working with Liam and Frankie. They are professional, pleasant and made my experience a pleasant one. Liam answered all my questions and provided excellent customer service. He is friendly and made me feel comfortable and explained everything in detail. Frankie made the process of signing all the forms a comfortable experience. When I had questions he answered them in detail. He expressed a friendly and warm attitude. Both Liam and Frankie are an asset to this dealership and I will continue to do business with them and the dealership.

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majico1985

Nov 22, 2013

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5 STARS!!! anyone who will attempt to say different is most likely the issues themselves. I can start off by saying This was a sales experience I never expected on so many levels. I Flew into JFK where a caught a cab to see the people at Acura of Westchester (which they comped me for) and had the opportunity to meet Matt Belov and Frank Cardillo for the first time for what was my largest car purchase to date in a city that is not my own and began to service me more like a neighbor than a number. THIS IS WHERE IT GETS CRAZY.... Papers Signed, Hands shacked, and friends made.... I hit the road, and play with the Navigation as i remembered I had one last question for the two of them about my refundable deposit (which I received within a few business days). I pull off of a side street right in front of the dealership and I get T-Boned by a woman speeding down Palmer rd and wrecks my new purchase, and sends me for a loop!There is NO WAY what so ever I could have taken care of this situation on my own from here without the help of Matt, Frank, and now Danny Gianotti....I am sorry to anyone else who helped who I cannot remember. This bump to my head did more then give me a concussion and make me forgetful however. This car Literally saved me from putting my head through the side window and for that may have even saved my life. I knew once I walked away from this accident with No cuts, No bruises, was dizzy but couldn't feel on my head where I hit that there was no other car I wanted to purchase but an Acura and then came out to see was my sales team. Danny went above and beyond running through every single car they had whether it was ready for the floor or not and ultimately found me a car for almost the exact same price that was also the upgraded SH-awd (which has AWD, Ventilated seats, 18" wheels, and a more powerful motor). He pushed my now 2nd Acura in an hour, up the line to get cleaned and detailed immediately to help me not only get a great deal, but an Acura, and for that matter an option of going home....Frank did the magic he does so well and with Westchester's relationship with Honda financing was able to get me approved for another car due to the circumstances even though it was a Saturday and no way to prove anything to the lending company. A relationship like that cannot be faked or duplicated. It something you either have or you just dont..... Frank and Westchester simply DO. As great as that already sounds these two guys Frank, Matt, and Danny all did everything they could to also get the wrecked vehical back into the name of the dealer so that it would save me even more work. These guys are without a doubt the best.Matt was my actual salesman who had no idea of the storm i was bringing. I called him on a saturday evening the week before I picked up my car. From 300 miles away this man searched every bit of inventory and then some to find a vehical that fit all of what I was asking for and staying in my price range. 1 Day later he calls me with a perfect option and I put a deposit on said car. Matt negotiated the original pick up of my cap fare as well as the parameters of me showing up. He even got in early that day to meet me at the doors of the dealership and had everything ready for me to get in and out as quick as possible keeping my commute in mind. Then came the accident and to say that he was anything less then all of that once again with my second purchase would be a flat out lie. I want to also say thank you to each and every person on staff at Acura of Westchester. Your willingness to help and friendliness from beginning to end was appreciated beyond belief. I can factually say that there was not ONE SINGLE employee who when wasnt with a customer didn't stop to ask me how I felt and if they can bring me a water. Pretty sure I had about 5 waters at one point. They also invited me to eat lunch and shared some great conversation with me which i felt was the most helpful part of getting my head back together to take all of this in. Everyone here is an exceptional employee and and even better person. All I look for when Im searched for a salesperson to work with is someone REAL. A person who understand people and would at the end of any day do as well by you as they would want you to do by them. I will hands down not buy a vehical in the future from any other dealer and even with the distance involved tell each and every person I know that its worth it in every way to Choose Acura of Westchester If there is anyone who would like a verbal reference to Matt Belov he has my contact info and Id be happy for him to share that with you if you would like for me to personally share my experience with you. Sincerely No One Better to work with.

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suomichris

Nov 21, 2013

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Wasn't sure what kind of car I was looking for and John helped me decide by showing me all the options that were suitable for me. He greeted me with a warm smile and always looked me in the eyes when he talked to me. It proved to me that he cared not only about making a sale but the right one for my budget. It was refreshing to deal with someone like this especially all the nightmare's you hear about car dealers.

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AdrienneLam

Nov 21, 2013

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Alvin was great, he was patient and always called when he said he would to give me an update on the status of my car.

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Nikkir0811

Nov 21, 2013

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I had the pleasure of dealing with Kelly Ryder at Acura of Westchester. She was very sweet and took the time to answer all of my questions about the TSX. When I came in to Acura to take delivery of the car it was so different from previous car buying experiences. Kelly took the time to go over the vehicle and it's features with me. I absolutely love my Acura. I would recommend Acura of Westchester to my friends and family! Nikki R

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mrboyd

Nov 21, 2013

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Alvin is very helpful every time I come come for service at the dealer. When no one was there to check in my car, Alvin come out and did it himself. Wonderful employee an asset to the dealership!

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Jon529

Nov 20, 2013

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I must say going in to purchase a new car I was a bit scared but both Nicholas and Nick were very helpful and pleasant. They were very patient even with my million and one questions. I am very satisfied with my purchase. Great customer service guys, Thanks again and I defiantly recommend Acura of Westchester to anyone looking to buy a car.

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Yudie

Nov 20, 2013

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I just purchased my second vehicle from Ronnie. He is very patient and professional and took me out on several test drives until I finally decided on a new MDX. He got me the best price possible and my interest rate on my loan is extremely low. I am very pleased with the service I've gotten at Acura of Westchester.

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tony1145

Nov 20, 2013

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sales person Kelly Ryder very knowledgeable and polite and made my transaction a pleasant one. I picked up my vehicle fast and it waspresented to me in immaculate condition and every feature and function explained greatly by Kelly.

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tlgal52

Nov 20, 2013

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I have been a client here for years, but my last few visits i have been working with Shannon who has been such a helpful representative. While very friendly and always smiling, she is very thorough and honest with the work pertaining to my vehicle, breaking down price and importance. I highly recommend her in service, or anyone in this dealer for that matter whether for service or sales. Whatever they are doing, they are doing right!Sincerely, Happy Loyal Customer

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Denise1957

Nov 19, 2013

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Prompt courteous service from the moment we stepped into the showroom our salesman Phil Giorgio was a pleasure to deal with as was the General mgr Ken Hicks our future cars will be purchased here

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SASV1

Nov 19, 2013

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I have been looking for an Acura TL for a while now, finally I was able to find something matching my needs and budget. I worked with Jose for test drive and pricing. He was very nice to explain about all the features in the car and go over the warranty and other stuff. Over all, the purchasing process was very simple and easy. People here are very patient and friendly. I recommand Acura of Westchester and Jose.

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Silviah.

Nov 19, 2013

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A friend recommended this dealership and person to me and I honestly can say I'm glad I listened to this friend. I was very afraid due to the fact that I've never purchased a car on my own and my credit isn't exactly spotless. I walked in and everyone was so polite and helpful. When I met Jose Crespo I instantly felt comfortable talking to him. He was very professional and helpful. He made sure I understood everything, he didn't abandon me as soon as I agreed to buy the car. He made sure everything was prepared and set for me. He was very patient. I left the dealership with my brand new Acura happier than ever. I tell everyone I know about the great experience that Jose left for me and encourage my friends to go to this dealership and look for Jose to help them leave with a beautiful car as I did.

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TAMIV

Nov 19, 2013

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my experience with acura of westchester was awesome i love them all there especially frankie ferraro and liam tully they were both awesome guys they helped me out alot on top of the other co-workers who did as well.

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SusanStassa

Nov 19, 2013

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Liz is everything anyone could want in a service employee - available to answer questions, thoroughly knowledgeable about all aspects of the maintenance of my car, always pleasant and helpful - she's the reason I've bought 3 Acuras from this dealership - even tho it's not too close to my home. She's the BEST!!!

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PattiR

Nov 19, 2013

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First I'd like to start off with I am a repeat customer of Acura of Westchester since 1994. That basically sums it up! I only come back because they pride themselves on great service and valuing each and every customer. Although I now live on Long Island, I continue bringing my car their for service because of the courteous treatment I receive. I scheduled my appointment for service on my leased car with Jennifer Rodriguez. She was by far a pleasure to deal with. She has the perfect telephone personality plus had the answer to every question I asked. After dropping the car for service, I received a phone call asking if I'd like to see a sales associate since my lease was coming due. I asked if Frank was available since I had a pleasurable experience with him when I leased the car. Again, without exception, Liam and he, provided me with the service I have come to expect. After listening to my concerns, leasing was no longer ideal for me. After going over my options, (and no other car other than an Acura is an option), I chose to go with a certified pre-owned RDX. It was the best decision I made. I have peace of mind knowing that I will continue to receive the best service for my car and will always enjoy my Acura for years to come. And best of all, my kids love it! Thanks Frank and Liam!

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aimliz80

Nov 19, 2013

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My husband and I went to Acura of Westchester, looking to buy a larger car then what we had (our second child is about to be born). We wanted to compare the MDX to the RDX. We had gotten Jon's name from a friend who recently bought a car from him so we set up a time to meet with Jon. Jon took several hours to explain and show us the differences between the two cars. We then test drove both cars. Jon did this with not even a hint of been frustrated with us or that we were taking up too much of his time, for a "possible sale." We then went home to think about which car we wanted, we decided on the MDX. Before we called Jon back, to tell him we wanted to go with the MDX, we got numbers from two different dealerships. With out discussing those numbers with Jon, he gave us the lowest price out of the 3 dealerships, we were amazed. Once we finalized the deal with Jon and our car was ready to be picked up, we made an appointment to meet with Jon. He again spent several hours going showing us how to set up the car i.e. Bluetooth etcI can't recommend Jon and Acura of Westchester more.

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Cindymejia13

Nov 19, 2013

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My experience at Acura was great. From the moment I walked in I felt as if i had Kelly's complete attention, and every concern that i had concerning a vehicle was 100% addressed by Kelly. I will definitely recommend friends/family to go to Kelly whenever they are looking for a great salesman and a dependable car.

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f0gal

Nov 19, 2013

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Acura of Westchester is the best dealership i have ever been to in my experience! I have purchased 2 cars from this dealership and got great deals on both cars. Kelly Ryder understood my every need in car and found the perfect car each time for me and i couldn't be happier. She and the others have really gained my trust and make me feel very comfortable to recommend them to anyone! Also i can't forget to mention that the service department is awesome and Freyi Sterling has been taking care of me every time i go there. I will be a long time customer to the dealership because I always receive high quality service.

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Mdx1

Nov 18, 2013

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Shannon was so helpful! She got me in and out and kept me in the loop the entire time. Such a friendly and professional woman.

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EDL732

Nov 18, 2013

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Johnny goes above and beyond to make sure I am 110% satisfied everytime I am in for service. Staff is friendly and courteous. Recommended to all my family and friends.

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KarlaFlores

Nov 18, 2013

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As soon as we walked into Acura of Westchester we were greeted at the door and offered refreshments and help by Jose Crespo. We immediatley felt like we were in good hands. Before going to Acura of Westchester I had looked online and seen some cars I was interested in, Mr. Crespo had no problem looking up the car, grabbing the keys and giving us the full run through about the car, both exterior and interior. He also was very open about other alternative cars that he thought I might like, and he was correct! I ended up choosing a car that I hadn't seen online and I am so happy that Mr. Crespo gave me options. He is a very friendly and was always there whenever we had questions. Mr. Crespo is very professional and I would reccomened you go to him if you want to walk out of that place with a smile on your face and your dream car. He did an outstanding job helping me pick my FIRST CAR! I am completley in love with it! and I couldn't have done it without his generous help!:)

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DCG123

Nov 18, 2013

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Jon Zung was very professional and knowledgeable in all aspects of acura of westchester's inventory and services. I would definately recommend this dealer to anyone who is interested in purchasing a new and/or used vehicle. It was a great experience!!!Duncan

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sinuknaj

Nov 18, 2013

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My leasing experience with Brianna was perfect from the first phone call to when I drove off the lot. She took the time to sit with me and go through all of my options. She treated me like a valued customer. Brianna followed up with me multiple times to make my experience as easy as possible. She walked me through the entire process and was available to answer all of the questions. The dealership itself is top-notch and I would highly recommend Acura of Westchester and ask for Brianna!

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westpoint

Nov 18, 2013

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i have been going to acura of westchester since 1996 and i find them to a good family and friend and i think they or the best acura dealer around.

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Jandmcostabile

Nov 18, 2013

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My experience at Acura of Westchester was great, we traded in our existing Acura for a brand new one and the process was quick and easy. Much thanks to our salesperson Frank Ferraro.

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denabasil

Nov 17, 2013

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I would highly recommend Frank Ferraro & Liam Tully at Acura of Westchester. They were both very professional and got me exactly what I wanted in just a few hours! If you are serious about buying or leasing an Acura, these guys will take care of you and get you into the car of your dreams as quickly as you want it. I went into the dealership at 11am and by 3pm my brand new Acura was ready for pickup. Great service and all around great guys! Highly recommended.

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Jaselle14

Nov 16, 2013

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Jose was a great sales person and seemed like he was very eager to make sure all my needs were met. I would definitely recommend him.

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MCFF

Nov 15, 2013

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Robert and Vin were both professional and attentive in helping me find the car I was looking for. They were quick to respond to any and all questions I had and went the extra mile to handle all of the details pertaining to my purchase so when I picked up my car, everything was ready to go.

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perry3327

Nov 14, 2013

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Getting a new vehicle can be a stressful experience especially when your dealing with a trade in and your a. family dealing with today's economy.The personnel at Acura of Westchester took all the usual misconceptions and fears of dealing with car dealership right away. I first met with Jose Crespo who was both professional and straight foward i explained the type of vehicle i needed and Jose came up with a model and financial situation i could handle. I then met with kenny Hicks a Guru of cars sales who sweetened my deal and saved me even more money. Finally i met with Alex Piccirillo who went over every detail of my deal and explained what i would and would not need to fit my family lifestyle. I left feeling excited and not second guessing myself. Thanks Gentlemen.

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April b

Nov 14, 2013

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I highly recommend acura of westchester for anyone shopping for a vehicle. Both Frank Ferraro and Liam Tully were both excellent with knowledge and costumer service!

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krupal26388

Nov 13, 2013

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Briannq Tozzo, she is very friendly, helpfull and excilent worker. we really like her service thanks for her i having a right decision for my car.

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dd1228

Nov 13, 2013

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This is the third Acura TL lease we purchased. Nick has been extremely helpful and attentive to our needs. He has been professional and courteous. I highly and have recommended to family and friends.dramunto1228atyahoo.com

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Reina21

Nov 13, 2013

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Matt was very nice and helpful. He was very knowlegeable about the vehicle I purchased. I would definitely recommend him to a freind as well as recommend acura. I was very happy with my experience.

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wanser5

Nov 11, 2013

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I recently leased an ILX at Acura of Westchester. I made the mistake of leaving the Acura family last year and started a lease with Honda. I really missed the feel and luxury of the Acura brand. The Team at Acura of Westchester led by Ken Hicks, bought out my lease and got me into an 2014 ILX. I worked directly with sales representative Brianna Tozzo and she was amazing throughout the entire experience.Brianna is extremely knowledgeable and has an engaging personality and is a true beauty as well !! . There is no doubt that I will be in an Acura for the long haul and I will only do business with Acura of Westchester!!!

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dfc218

Nov 11, 2013

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Overall, very positive experience from beginning to end. I went in two days ago with my wife considering a certified pre-owned MDX that we saw in the inventory online, and ended up trading in my car same day and truly could not be happier with the purchase. The staff is very efficient, very friendly and very comfortable to work with. Frankie Ferraro was my main sales person and I would easily recommend him but I can say that for anyone I encountered there - Liam Tully, who works alongside Frankie, was very helpful in the process and took his time explaining features of the vehicle, which are many and which are quite impressive. We briefly considered a new purchase or lease but that does not fit what we wanted at this time due to our intended usage, and at no point did we feel pressured to spend more or buy brand new although the options were all laid out. I bought a pre-owned vehicle that is effectively new; it has full certification, came with very low mileage off a lightly used lease, and was in excellent condition. And what a car, my first Acura and I already think I it will be a tough sell on anything else after having it for just a couple days. It helps too that this dealership has a full service center and is open 7 days, and they really, really stand behind their vehicles.

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AdamEgelberg

Nov 9, 2013

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Negotiations were very clear and easy to understand. The closing was EASY and QUICK. No hassles at all, even when I forgot a piece of documentation. Very good experience overall.

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gpena1017

Nov 1, 2013

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Jose was the most knowledgeable, professional, and courteous sales associate I have ever come into contact with. He is without a doubt a valuable asset to the dealership and one of the main reasons I highly recommend this dealership to family and friends and will continue to go back keep up the great work Jose.Thanks from George Pena

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ejmorales89

Oct 31, 2013

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Rob- Thanks for everything!! I truly appreciate all your assistance with getting me the car. My sister and I will definitely be back in the future!

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fsg1

Oct 30, 2013

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This is not a pushy, hard sell dealership. My salesman, Jon Zung, was friendly and easy to talk to and went out of his way to find information to answer my questions. He walked me to the parts department to get information and pricing for valet keys ( which I bought ). Never did he rush me or seem like he was to busy to bother with me. An A+ salesman!

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Kimflip

Oct 28, 2013

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Kelly at Acura was amazing! She was no pressure and made us feel so confidant in our purchase. Kenny Hicks made the payment affordable and I could not be happier!! The car was for my daughter and putting her in a car that was safe was our top priority. Now if I can just get my husband to trade in my Chevy I will have an Acura too!! Thank you for the personal as well as professional attention.

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Itrink

Oct 25, 2013

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One word: Brianna. If you are buying or leasing a car from this dealership, she is the one and only person you should deal with. Aside from being friendly and genuine (which could be rare in this business), she is the utmost professional, knowledgeable beyond belief, customer centric, has wonderful follow up, and only wanted to make my life easier. With a full time job in NYC and a toddler at home, I have my hands full. Brianna made this hands down, the easiest transaction possible. I would never go to anyone else for my new cars going forward, and I have already recommended friends and family to her. Request to deal with Brianna, and only Brianna, and I guarantee you will walk away satisfied, happy, and of course with a beautiful brand new car.

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lizsantiago

Oct 23, 2013

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Wonderful pre-owned purchase experience. First, the car was in spectacular condition. Second, my sales associate, Phil Giorgio, has mastered the art of consultative selling. He listened closely to my needs and gave the time I needed to make my purchase decision. The dealer office staff handled the transaction quickly and efficiently. Finally, I was given a thorough explanation of all the car's functions--an important detail often overlooked at other dealers. I couldn't be happier and recommend this dealership and this sales man Phil, in particular, without reservation. Liz Santiago, Whitestone Queens

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POGAF67

Oct 17, 2013

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I recently had the privilege of meeting and dealing with one of your salesmen, Mr. Jose Crespo, In my dealings with many car salesmen,, I rate him as the best. I have recommended to my friends who are planning on purchasing a car, to first visit your dealership and I recommended Mr. Jose Crespo as the salesman to see.. Thank you for your outstanding service.Prince OGarro JrRet MTA

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dnd823

Oct 16, 2013

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I was recommended to this dealership by a friend who had a great experience with Kelly, since she is very young no one would take her seriously. Kelly did and put her into a new acura. So I went and the same day walked out with a new ILX. KELLY IS GREAT!!!!!!!! She remembered me from a previous visit which was over a year before I bought my new car. I will continue to recommend my friends and family to the dealership.

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NovaB

Oct 12, 2013

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Great experience with Vincent at Acura of Westchester. Answered all my questions, responded quickly, great price and was able to complete the transaction, including financing in two days, even though we were purchasing from out of state. Even drove 1.5 hours to meet me to sign paperwork. Excellent service!

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bxjoe

Oct 11, 2013

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I have been buying and or leasing vehicles from this dealership since 1989. My experience with them has always been good and actually getting better each time, just two weeks ago I leased another special edition TL and everyone there made the transition seamless and easy, as usual. I worked with Brianna and Kenny Hicks and they made the process extremely smooth and quick. I looked at and test drove the small SUV but I decided to stay with the TL. Breonna could not be more helpful in going over and explaining to me all the newer electronics and the use of Bluetooth and hands-free System. All of the financial matters were. easily and quickly resolved and I was able to get into my car within 36 hours. Also their service department has always been excellent and extremely accommodating and whenever a loaner car was necessary they were there to provide it. After doing business with this dealership for almost 25 years I have never had one complaint.

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deecee1519

Oct 11, 2013

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Rob is one of the most pleasant and friendly dealers I have ever dealt with in the purchase of a car. He has a great sense of humor but is always serious about the details of leasing a new vehicle when it counts. He is familiar with the features of the new vehicles and is patient in setting up the new vehicle for the individual customer. It was a sincere pleasure to work with Rob! I would not hesitate to recommend Rob and Acura of Westchester to anyone who is looking for a quality experience for the purchase or lease of a quality vehicle! Happy to say that there is very little pretense or snobbery in this dealership... they are looking to have each customer have a positive experience and they certainly succeed. This is the second vehicle we have leased through Acura of Westchester and we will most certainly return when our new lease expires! Thanks for the quality experience!

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JuanJ

Oct 11, 2013

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I recently purchased a pre owned acura MDX. I dealt with Ronnie Giancaspro who actually manages the pre -owned department with Daniel Giannotti. When I explained my needs and wants to Ronnie he immediately knew what car to show me and explained to me the process of purchasing a pre owned car. Both of the gentlemen were very helpful and knowledgable of the product and the individual car being purchased. They even personally knew the previous owner and showed me all of the services that were done at the actual dealership . I would recommend purchasing a pre owned car from Acura of Westchester and dealing with Ronnie and Danny!! Thank you again!!

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ChrisD106

Oct 10, 2013

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Excellent customer service. Brianna went over and beyond, with great knowledge of the RLX model. We are very happy with our new vehicle. We even got it that day. Brianna was able to beat every price we've received on the Acura and comparable luxury vehicles ie BMW Audi and Mercedes. This RLX is AMAZING and comes loaded with features that other competitors have to be added with multiple upgrades! Thanks again for all your help. I highly recommend the VIP treatment given at Acura of Westchester.

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Acurasrnice

Oct 10, 2013

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Given my hectic schedule and lease expiring I was worried about the time it would take for me to organize all the credit and paperwork required for a new lease. Ms. Tozzo was amazing, she took care of everything, all I had to do was show up, provide my ID and sign a few docs and was done. It was a awesome experience and that's why this is my second lease with Acura of Westchester and they will continue to get my future business.

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536jhb

Oct 10, 2013

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This is the twelfth car that I have leased from Acura of Westchester. They provide great sales and repaire service. I have never seen a delaership that is so helpful Brianna is friendly, bubbly and alweays available to help with any questions that I have. Kenny Hicks is a great slaes manager I have nothing but praise for the people in the service department. Whether I have an qappointment or not they make sure that I am taken care of.

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sixela530

Oct 10, 2013

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Ms. Lemon is very helpful and thorough with her explanation of what the work to be done in the car. She has an excellent personality to deal with the client, she is also honest in giving the right time for the work to be done in the car. So I'm complementing her work in the company of Acura.

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bxbmw

Oct 10, 2013

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Leased a new Acura through Brianna for the second time. Will return to her for the next one also. Very professional, friendly and answered all my questions. She got me a great deal. I recommend her to anyone shopping for a new car.

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jamartino1782

Oct 10, 2013

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Brianna was very helpful. She got everything done quickly I was in a new car before I knew it and she has continued to show me service after the sale. I would recommend going to her for anyone that was looking for a new car.

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Jenni11

Oct 9, 2013

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Car shopping for me has always been a very frustrating and overwhelming experience. Frank and Liam made it easy. They helped me choose the right lease options. I got a great price without playing games. They took care of the paperwork for my prior lease, too. I had a smooth transition from one lease to the next, without any headaches or uncertainties. This is definitely the first and only place that I will go to from now on!

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RaeWalker

Oct 8, 2013

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I bought my Acura in 3/13 and Alvin De Leon was assigned as my Service Rep. So far I have had 2 services done at Acura and each time Mr. De Leon was friendly, professional and took the time to explain to me exactly what my services entailed. He answered my questions and helped to make my experiences very positive. For my B1 service I was concerned about getting to work on time and he made sure that everything went smoothly and I was able to get to work on time. I recently was concerned about the VSA light popping up on my car and stopped by to get it checked out and I was glad that Alvin happened to be there because I knew that I would get good service.

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RONNYE63

Oct 7, 2013

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IT TOOK ME SINCE HURRICANCE SANDY 2012 TO FINALLY COME TO ACURA OF WESTCHESTER II HAD RECEIVED A CANVASS LETTER FROM A RETENTION SPECIALIST AT ACURA OF WESTCHESTER IN REGARDS TO THE VEHICLE I WAS DRIVING...I WAS VERY RELUCTANT BECAUSE I HAD A HORRIFIC EXPERIENCE AT THE DEALERSHIP I PREVIOUSLY BROUGHT MY 2007 TOYOTA 4RUNNER FROM....THE GENERAL MANAGER KEN HICKS IS A JEWEL IN THE NEW ROCHELLE COMMUNITY AND HE DEFINITELY GIVES BACK.....I AM EXTREMELY SATISFIED WITH MY PURCHASE AND EVERYONE AT ACURA OF WESTCHESTER WHO MADE IT POSSIBLE....ALL THE ACURA'S I HAVE SEEN ON THE ROAD HAVE THE ACURA OF WESTCHESTER LICENSE PLATE FRAME AND THAT ALONE SPEAKS VOLUME.....THEY MADE ME FEEL LIKE I WAS A MOVIE STAR AND THEY ARE TRULY ATTENTIVE TO ANY QUESTIONS OR CONCERNS YOU HAVE....I AM TRULY HAPPY WITH MY BRAND NEW ACURA TL AND WILL BE A PART OF THE ACURA OF WESTCHESTER FAMILY FOR MANY YEARS TO COME...............I WANT TO EXPRESS MY GRATITUDE TO EVERY EMPLOYEE AT ACURA OF WESTCHESTER AND WISH YOU CONTINUED SUCCESS................

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Anthopal

Oct 6, 2013

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The professionalism and courtesy exhibited by Frank Ferraro, Freyi Sterling and Liam Tully made the experience with Acura of Westchester seamless.They went above and beyond to satisfy us. I would recommend this dealership to anyone who is thinking of buying a top brand car and needs this best advice and professional and prompt service every time you visit your dealer,

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Deelinda

Sep 29, 2013

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I was interested in leasing a new car and Kelly R. from Acura in Larchmont was beyond helpful. She made everything seem so easy. I went to visit her in the mid morning and came back at 5pm to drive off in my new RDX. Kelly took her time to explain all the features in the vehicle and even took me out for a test drive. Kelly knew exactly what I needed and applied everything to my new RDX. I would definitely recommend anyone and everyone to go see Kelly at Acura!!!

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gandolofoloiniminimo

Sep 27, 2013

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Acura of Westchester! I should have come to Acura of Westchester first. Mr. Philip Giorgio was professional and genuine and made the financing a painless process. His extensive knowledge was impressive as was his willingness to show me every option. This is my dealership from now on!

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CayRose

Sep 27, 2013

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Leum and Frackie were both very helpful. They kept constant communication with me, and expedited the buying process. My car was beautifully detailed and ready to go by the time I arrived. They went over every intricate detail of the multi-infomational display, buttons, controls and gadgets. I am very happy with my purchase.

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melendezd

Sep 27, 2013

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my wife and I had a pleasant visit with Jose Crespo.He showed us the different car and the different models.and help to make a good deal for both partys.

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francesasantiago

Sep 23, 2013

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These guys are the best been with them for about seven years now we are on our fourth leased car now and its always a pleasure to come and visit acura of westchester.

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skipbella

Sep 21, 2013

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THE SERVICE REP.WAS VERY PROFESSIONAL COURTIOUS AND FRIENDLY. I WAS TAKEN CARE OFF AS SOON AS I ARIVED. THE WORK DONEON MY CAR WAS COMPLETED IN GOOD TIME. I WOULD RECOMMEND THIS DEALER TO EVERYONE.

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RoyKrasik

Sep 21, 2013

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Dealt primarily with C. Anthony Mead on the purchase of our new RDX. We found Anthony to be extremely friendly and knowledgeable about all aspects of the process that required us to return an early lease of another car manufacturer through the positive reinforcement of why our next vehicle should be an Acura, We found his approach to be non-aggressive without undue pressure extolled upon us. A pleasant experience and would highly recommend Anthony and the dealership.

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jhgh

Sep 19, 2013

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Kelly was extremely helpful and knowledgable. It made leasing a car a breeze. She even offered to bring paperwork to us if it was a problem to get there.Old fashioned service, much appreciated!Thank you Kelly

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Cwolf1

Sep 19, 2013

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I recently leased an Acura TSX with Brianna Tozzo . Brianna made my leasing experience painless and extremely enjoyable. She was 100% attentive and worked with me giving me THE BEST OPTIONS for my needs. I am extremely satisfied with her service. My family and I have always dealt with Acura of Westchester for our Acuras and I always recommend them.

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AviNahumi

Sep 19, 2013

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Once again I was very happy with the wonderful service I experienced with this dealership. Mr. Chris Colucci is an outstanding person who does his best to understand the issue and to make sure that the car is being fixed to my satisfaction.

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caleen007

Sep 18, 2013

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In 2006 I visited acura of Larchmont and met Alex Piccirillo who got me into my first car. Since then with he great help I've bought 4 cars, and even had two cars at once. Over time Alex has introduced me to Elizabeth White who made sure all my car were serviced and always 100 %, She's the best and has a great team working for her. I love acura and have been sending all my friends and family to this specific location because of the great service I receive every time I'm there. Years ago I met a young man by the name of Freyi Sterling, each time I pulled up to the service dept he was always eager to help with a smile. He would check my car and and give me the proper paper work I need to see a service provider. Over time he got promoted and was now my service provider. I was extremely happy because I know each time I came for service he would always make my visit a great one. I think that promoting Freyi was a very good decision he not only makes me feel at home with his knowledge but also his excellent customer service. On 9/16/13 I contacted Freyi about a issue I had with my tire loosing air. He immediately assured me that he would take care of my issue asap. However I had to work and could not visit this location right away. Freyi tried giving me a appointment for another day when he was off but I turned that date and time down because he would not be there to help me. Freyi was able to set up a appointment that worked for me and when I arrived I had a loaner washed and ready for me at the door. It took him 5 minutes tops and I was off running my errands, during this time he contacted me every hour on the hour to keep me posted on the work being done. Upon arriving back to acura my car was washed and my tire was fixed again, I was in and out in no time with Freyi's help. I think that Freyi does a fantastic job not only with myself but every customer he encounters and he deserves great recommendation. I look at acura as my home away from home and will continue to send all my friends and family to the Larmont location.

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jaynyc

Sep 17, 2013

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Jose was very enjoyable to work with. There was no stress involved when working directly with him. Of course when it came down to settling on a price, Tony entered the picture. Jose gets a 5 out of 5 rating. Tony gets a 4.5 out of 5. This is our 3rd Acura purchased at this dealership. We'll certainly recommend our friends and of course return when it is time to purchase our next Acura.

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kfraio1

Sep 17, 2013

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I was in the Larchmont area recently and figured I'd drop into Acura of Westchester in search of a new car. My TSX was up in a few months, so I figured I'd start looking around to see what my options were. I had absolutely no intentions of getting a new car that very weekend. But the moment I walked in those doors, Phil greeted me and was very attentive. Right away, Phil told me what my options were without hesitation. Not to mention, he knew an awful lot about the models I was interested in. I told him my price range and he made it a point to work with Kenny to get the numbers right. Long story short, Phil got me into a fully loaded TL at a price in which I was comfortable at and I was able to pick it up the next day. My family and I were always Acura of Bedford Hills people for several years. But now that I have had the pleasure of working with Phil at Acura of Westchester, I will be sure to come back when my lease is up. And I will most definitely send family and friends Phil's way!

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kdavila59

Sep 17, 2013

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I want to say thank you to Shannon Lemon. Whatever the issue I am having with my RDX, Shannon has always been accommodating and ready to provide me with utmost assistance regardless of the issue. Shannon has always been pleasant and welcoming and I am fortunate to have her as my consultant.

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Franklinmann

Sep 15, 2013

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Great customer service and workmanship. I called in the a.m. for brake job, secured a loaner vehicle and my car was fixed same day!

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mymarcu

Sep 15, 2013

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I really enjoyed working with Kelly. She was very supportive during the negotiation process and was a calming influence when I got anxious. She was very knowledgeable about my car and most of all - she was not pushy!!! This was a positive experience for me and Kelly went out of her way to help me. Dr. Myra Marcus

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MIfa

Sep 14, 2013

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Great service... Frankie, Liam an Kenny were friendly and easy to work with. I appreciate the time they took with me and their flexibility and their professionalism.

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nvitale

Sep 14, 2013

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I've been an Acura owner for two years and love the car. Today, I wanted to see what trade options I had. Frankie Ferraro and Liam Tully took great care to take my financial situation, mileage, and personal taste. I was able to 'trade up' in less than an hour! These guys found me a car and made it so easy. I'm so excited, and I've already recommended several friends. I'll be driving home in my new, certified pre owned TSX this afternoon.

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atejera

Sep 13, 2013

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Briana was terrific. She was very helpful and made the process very smooth and easy. This is my third time leasing a car with Acura of Westchester and I would never go anywhere else or use a different sales person. The entire experience was great and the price was also outstanding. I highly recommend them.

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pelusakoency

Sep 12, 2013

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Frank was wonderful. I went in not sure what I wanted but I am so happy with my ILX. It is so cute and I can't beat the mileage. Frank was helpful, knowledgeable and got the paper work done quickly. Great experience!

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Suganills

Sep 10, 2013

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Thanks so much you guys are the best my first new car!!! Come on down to westchester if you need a car they have the best deals!

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Sekena

Sep 10, 2013

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Great customer service and great experience overall. Staff very friendly and willing to work with you. Will do business with them for many more years.

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scherz1

Sep 10, 2013

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We went to Acura of Westchester to "comparison shop" the RDx with other brands of vehicles (Infiniti, Audi, BMW). After speaking with Jon Zung we never visited another dealership. Jon was very informative and really sold us on the car ( without giving a "hard sell"). He was extremely friendly and knowledgable and made our car shopping experience a very pleasant one! I will definitely recommend Acura of Westchester to friends!

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Cmeisse27

Sep 9, 2013

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Acura of Westchester will be highly recommended to friends, co-workers and family! Brianna was extremely friendly, courteous and helpful!I could not have had a better experience at a car dealership.Great job everyone!!!

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Stanleycat

Sep 4, 2013

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Matt was fantastic. I came in to trade my MDX for a TL. He listened to what I felt I was looking for and at what price I was looking to come in on my monthly loan. He found the perfect car on the lot. We went for a drive and had the whole deal wrapped up in under two hours. Attentive, Informative and friendly, I never felt I was being taken advantage of. It was a straight shooting deal. I will be back again.

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dvcamer1

Aug 31, 2013

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i have never experience the kind of help in any sales business that these guys have helped me with. Liam was Amazing. He was helpful from the begin to the end he made sure my self and mom had the best car that Acura had to offer . We came in to trade one car and we end up with with two. i just wanted to say that i have found a new home because this how these associates at Westchester Acura makes you feel.

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oneputtit

Aug 31, 2013

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Phil was very attentive from the moment I arrived at the dealership. He was happy to spend time and explain the vehicle and was extremely cooperative in arranging for an extended test drive to assure that the car fit in my narrow garage. Price negotiations were quick with no games. Price was much better than another dealer I went to. This is my fourth MDX and the first time through Acura of Westchester. Pick up was ontime and again Phil was most helpful in taking me through the car's feature. Not an easy thing to say that purchasing a car was a no hassle experience but it was at Acura of Westchester. I would suggest talking to them before purchasing or leasing elsewhere. I'll be back for the next one in three years.

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westchesteracura

Aug 30, 2013

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I have been told during the previous visit to the service department that the windshield wipers need to be changed and won't pass inspection. Took the car for inspection and regular maintenance check few days ago, no mention of changing the wind-shield wiper was made, instead I was told that 3 others items may need to be fixed at the cost of about $500.I will take my car to a different dealer for service next time.

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Nisey1129

Aug 29, 2013

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This is my second lease with Acura of Westchester. Nick Ramunto was my lease/sales consultant both times. Nick is professional, honest and pleasant to do business with. He goes above and beyond to insure customer satisfaction. He made the transition from the 1st lease to the 2nd lease smooth and easy. He took care of EVERYTHING!! The service department is equally professional and accommodating. No long waiting to get an appointment for service. I would highly recommend Acura of Westchester to anyone. D.Rogers

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Dee32

Aug 27, 2013

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This was the best experience I have had buying a car. Vincent was great to work with, I have told several of my friends to reach out to Vincent if they want a good car buying experience .

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Cadigug

Aug 25, 2013

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Outstanding and professional service . Kenny and Nick are outstanding and work hard to help meet your limits . They take the time to explain there products and are not pushy for a sale .

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DrHarry

Aug 25, 2013

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We went to test drive a White Acura RL 2010, but it had just been sold an hour before we got there. We did test drive a similar RL but it did not have a Nav package. We dealt with Kelly, a good experience. See did a search and found a 2006 RL with Nav package and AWD. It was in detailing so she took us to the workshop to see it. We arrange through Kelly to do a test drive the next week, then bought it. The car was immaculate with only 17000 miles. We have had it a week now and everything checks out,

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jgp2119

Aug 24, 2013

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First time buyer: purchased an Acura ILX. Probably wouldn't have bought the car from this dealership if it wasn't for Anthony Meed. Liam (sales manager) and Frank (finance) were incredibly helpful during the purchase. Based on my limited experience i would say the dealership seems to run a transparent operation and will give you a fair shake.

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Sunshine88

Aug 24, 2013

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I was in search of a new car and stopped by Acura of Westchester to take a look at a few of their new models. At first I was apprehensive going by myself being that I am a female and I have heard that car salesmen can be a bit pushy and not give the best deal to someone who doesn't know much about the car industry. This negative connotation of the car business diminished as soon as I walked through the door and was politely greeted by a sales rep named Phil Giorgio. He was very patient and extremely personable. He made sure that I found a car that fit my needs as well as my budget. He thoroughly explained every aspect of the deal and was very knowledgable on the product. I was also greeted by one of the managers named Danny who was extremely welcoming and I felt confident that I was getting the best deal here. I would definetly refer my friends and family to Acura of Westchester and I look forward to seeing the wonderful staff again soon!

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jimandgenie

Aug 24, 2013

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Need a car?----Go see Robert--he's friendly--a character---and he'll treat you like family--it will a be fun experience. I drove from CT and would recommend him and the dealership highly

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Matthew1011

Aug 22, 2013

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2013 Acura TL (Delivery Date: August 21, 2013)I just wanted to let everyone know the great service that I received through Rob Ellard at Acura Of Westchester. This is the second New Car purchased through Rob in the last 6 months. Rob helped me select the car in a no pressure and effortless way. Rob is a professional through and through and makes the process fun and easy. I have been dealing with Acura of Westchester for 3+ years for sales and service, and everyone whom I have come in contact with is honest and has great integrity.You will not find a better dealership in the NY/NJ/CT Area to do business with. Whenever someone wants to know about my new TL, I tell them the car performs great but Acura of Westchester performs even better!Thank you,Matthew

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Billmaher

Aug 21, 2013

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We recently purchased our third MDX in 11 years at Acura of Westchester and went back for one reason ... High touch customer service. The dealership is really a pleasure to deal with from the moment you walk in, to the very back end of your car buying transaction. Our original salesperson Danny still works at the dealership (now a manager) and greeted us when we arrived and then introduced us to Brianna and Diane who did a great job handling our trade in and finalizing our purchase. The new MDX is an amazing car and even better than our last one which we had no problems with, which is very importsnt to us. My wife loves the service department (we commend Tom for his approach to customer service) and has had a no hassle experience over the last 11 years. So we would highly rate and recommend this dealership it will enhance your car buying experience!

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frbruck

Aug 16, 2013

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I met Shannon Lemon when I had to bring my MDX in on a recall. Ms. Lemon so impressed me with her professionalism; attention to detail, and service that I had to bring my auto back to get more of the same!

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deisenberg

Aug 6, 2013

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Robert was extremely helpful and easy to work with. He was friendly, knowledgable and made the process of leasing our first car very comfortable. Robert promptly returned our telephone calls and ensured that our new car was delivered at the time and location we requested. My wife and I would recommend Robert to anyone looking to lease or buy an Acura.

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hmsnapps27

Aug 5, 2013

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Brianna Tozzo and the staff at Acura of Westchester were a shining example of absolute professionalism and always put my needs as a customer first!!!!! I could not have asked for a better 2nd experience with the team. I HIGHLY recommend this dealership and sales and leasing consultant!

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wandakelly

Aug 4, 2013

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Outstanding experience purchasing my pre-owned Acura. Brianna Tozza treated me like a family member and was attentive to my every need. Danny Giannotti went above and beyond in ensuring that my vehicle was in perfect condition. This was the best car-buyting experience I have had and now feel a part of the Acura family. Smiles throughout, welcomes with each visit. I was even offered lunch during a company cook-out! Now I understand that special 'Acura' touch. Frank Cardillo finished the process with such ease. Wonderful dealership!

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hamills

Aug 2, 2013

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I recently had the pleasure of leasing an Acura TSX through Acura of Westchester and working with Brianna Tozzo . Briannas professionalism and engaging personality made my leasing experience an enjoyable one. She helped guide me through the decision making process as well as the leasing process. I am extremely satisfied with her service and attentiveness to my needs. I would highly recommend Acura of Westchester and especially Brianna Tozzo who is an asset to this dealership!

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prettygirl911

Aug 2, 2013

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Shannon Lemon was amazing!!! She took her time to go over all of the details of the service I requested, and she was patient with me. I often ask lots of questions, and she helped me through all of them with a professional attitute. Due to the exceptional service I will go again to this Dealership. Thank you Shannon for your excellent customer service. Geraldo Ducasse

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nrs312

Aug 2, 2013

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My husband and I have worked with Shannon before for our car's routine service. I recently called because the shock absorbers in my trunk broke and the trunk would not stay open. I was in a panic because I was leaving for vacation and was unable to use the trunk. Shannon was very helpful and made sure to have the parts sent the next day. She went out of her way to have my trunk fixed and have me come in at my convenience . Although I waited with my children, she had the car ready as soon as she could. Shannon was extremely helpful and a pleasure to work with. I look forward to working with Shannon in the future.

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sserrano12

Aug 1, 2013

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Great experience they were accommodating especially when seeking the car that I wanted. I would recommend this dealer to anyone who is seeking a new Acura or a Certified Acura Vehicle.

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marilynshearer

Jul 31, 2013

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I came to Acura of Westchester after deciding to trade in my Ford. My primary concern was keeping my monthly costs down without compromising my choice of cars.My salesman recommended the exact color and make - an Acura MDX. The only thing I was disappointed in was not getting the tech package but it was a midunderstanding.I picked up my car last week and have been elated with my lease purchase. I was so happy with their customer service that I am looking to purchase my son's first car from them as well!

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Salzordx

Jul 31, 2013

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After test driving many vehicles I landed myself at Acura of Westchester to drive the Rdx. As we arrived we were assisted by Phil Giorgio. He was great! He knew the product in and out and had an answer for all of our questions. We had no intentions of buying a car that day but we felt so comfortable with Phil compared to all the other dealers we went to and decided to go with Phil and Acura of Westchester. I must say we were not the easiest people to deal with and Phil hung strong with us and all of our requirements. If anyone chooses an Acura you must see Phil at Acura of Westchester where they will treat you like family.

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Codyangus

Jul 29, 2013

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I would be remiss to not express my gratitude for the exemplary customer service I have received from Ken Hicks and his staff at Acura of Westchester. I have leased two MDX's and took my mother in law to lease an RDX. The sales staff is knowledgable and they provide all of the information and then allow you the time to process it without the hard sales pitch. The service department is attentive, organized and extremely courteous. They provide you with a loaner vehicle if your repair will take any length of time and when you return to pick up your car you will find it washed and vacuumed! It is evident that Ken Hicks has created an environment where " above and beyond" is the dealership motto! Acura of Westchester has earned a customer for life in me!

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suleszm

Jul 29, 2013

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Looking for a new car is not always easy, but the Acura of Westchester dealership made it very easy for me and my father to pick out the perfect car for me. Brianna Tozzo and all the other members of the dealership were very kind, extremely helpful, and made the overall experience very comfortable and stress free. I am absolutely in love with my new car. It couldn't be more a more perfect fit to my personality and my purposes for driving such as school and work. Also, my father feels very comfortable knowing I am in a safe vehicle while I am away at college. Acura of Westchester took great care of us and lead us completely in the right direction. I thank Brianna and the rest of the gang for that! Keep up the good work!

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cpus44

Jul 28, 2013

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This dealership is xery good,the workers there are excellent,friendly,very reliable.they take such good care of you.I will refer any one to this dealer,there prices are very reasonable

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ChasM

Jul 23, 2013

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Anthony Meed was a pleasure to deal with. He is laid back and really puts a genuine effort into matching you with one of their beautiful vehicles.The used Acura inventory at this dealership is unmatched. Know what you want and they will have it! It's a great place to find a very lightly used Acura at a good price.

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fountana

Jul 23, 2013

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I had spoken with John on the dealers internet chat and made a deal for a 2012 RDX. Scheduled an appointment to have my fiance go and test drive/purchase the vehicle. On her way there she got cuaght in a bad storm and never made it. I immediatly called the dealership to inform them. John was not available so I left the message with the front desk for him to call me back. This was at 6:00pm and the dealership closed at 9:00pm. Never got a call back. I called the next morning at 9:00am to inform him she was on her way. He was again not available. About 30 minutes later he reaturns my call from the previous night and I tell him she is already on her way, and he says great, I will be waiting for her to test drive the vehicle. She arrives and like he said the RDX was waiting for her and she test drove it. After going back to his office to do the finacing, he told her "Oh sorry that vehicle was sold last night" She immediatly called me and I spoke to him and told him, why would you not tell me this earlier, she had to drive 40 miles to get there and he said well I told you to put a deposit down yesterday over the phone, which was a complete lie. then he proceded to trey to convince to buy and MDX. What a joke this guy and dealership is. In this economy and information age, you wont get too far treating customers that way. I will post this experience everywhere I can possibly find!!!!!

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giardina7

Jul 22, 2013

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Shannon is amazing!!!! She is extremely professional and kind!!She was very helpful and knows what she is doing!!! She got back to me in a timely manner.

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FarahMdx2014

Jul 21, 2013

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My experience to Acura of Westchester was excellent this is my 3rd car from them. I leased the Acura Mdx 2014 I got a great trade value and right now I'm enjoying this car the technology package is amazing. My salesperson Anthony Rodia very professional, friendly, honest, and very helpful. Anthony made my experience enjoyable. He was very patient and explained the whole trade in details and gave me all the pro and cons in leasing and financing. Yes , I will recommend Anthony , knowledgeable and respectful as well. Frank Cardillo from finance very helpful and friendly of course, team player as well . Also Danny Giannotti very professional, helpful and great service, this man came out of his way and arriving at great pricing for my vehicle. Thanks for caring Danny. Chris Colucci in service no words to describe the outstanding customer service that you are providing to us. Chris is caring, treat is customers with respect and very professional and do have great knowledge of this business as well, yes 5 stars Chris and thank you. I highly recommend to use Acura of Westchester. Overall, great Job to all of you guys and continue to work as a team in providing us with great customer service. Keep up the good work!!!

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Eddyvasq

Jul 17, 2013

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I recently purchased a new Acura TL at Acura of Westchester. It was a great experience. The service advisors are also friendly and helpful. They will take care of any problems or questions that you have.

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dannykjoseph

Jul 17, 2013

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We reached out to Acura of Westchester as we have been looking for a Silver MDX with low mileage. Many car dealerships posted that they have a car that matched our criteria on Cars.com. We would schedule appointments to go see them only to learn the car was sold each time. When I contacted Jonathan Zung of Acura of Westchester, I made him aware that I was NOT in mood for a bait and switch experience. Understanding that I was aggravated by other dealers he went out of his way to call the me the night before our scheduled appointment to confirm the car was still available. He called me an hour prior to our appointment to ease my mind that the specific car we were interested in was still available. Talk about on top of his business!Once we got there Jonathan was very professional, courteous and patient as we looked over the car, took it for a test drive and through the entire purchasing process. The car is great and Jonathan's professionalism has earned Acura of Westchester our families business that day and going forward.

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gail38

Jul 16, 2013

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I have been a customer of Acura of Westchester for the past 15 years. This dealership has consistently provided excellent and reliable service. I purchased a 2014 MDX which I took possession of on July 8 2013. This was the first car I purchased from Vincent Paciariello. His presentation of the "reinvented" MDX convinced me that it was just the car I was looking for. He took me for a test drive, answered my questions and arranged for the trade in of my car. When I came to pick up the new car everything was ready for me and all paper work was in order. He followed up with a phone call the next day to see if I had any questions. I have been driving the car for 9 days and it is living up to the "hype".

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FALV

Jul 15, 2013

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Rob Ellard , Tony D and Ken Hicks are awesome. I got my new car with no hassels and for a great price. They treated me like family.

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GiorgioPepaj

Jul 14, 2013

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I own a 2007 Acura MDX and I wanted to upgrade to a newer model. I went to Curry Acura dealer in Yonkers to see if I can get a deal which I was not happy with, but the moment I entered Acura of Westchester and I told them my what I needed they went all out to make a deal happen and at the budget I had. THANK YOU ACURA OF WESTCHESTER

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Ndupuis

Jul 13, 2013

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Brianna was great. She is extremely knowledgable and really listened to our wants/needs as a consumer. I would highly recommend Brianna and would work with her again in the future.

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teesaive

Jul 12, 2013

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Matt and Kenny were very attentive to my personal and financial needs. They worked with me with no pressure and put me into a car within 2 days with no hassles. They took care of every detail from DMV to insurance. Matt was very patient showing me how to use the bells and whistles of the car. I got a great deal on my trade in and was very satisfied. My kids and I absolutely love the car!!!!

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eleftheria

Jul 12, 2013

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I recently leased my third Acura at Acura of Westchester. I have dealt with the same employee, Anthony Meed, for years. His quiet demeanor, patience, and knowledge of the vehicles makes the entire experience more enjoyable. He is a class act.

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philpot551923

Jul 10, 2013

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i visisted your dealership recently to have my care service and i was very satisfied with the quality service i received by your associate Angela.she's friendly and knows her job. she had my car ready within the time frame she had given me.i will definately recomend all my friends to this dealership.

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AviNahumi

Jul 9, 2013

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Chris Colucci is an asset to your dealership! His attitude and understanding the need of the customer is outstanding. He explain the problem in details and makes sure you understand what is needed to be done in order to solve the problem. he takes the time to answer any question you might have and shows you the solution. Chris is the best service advisor that I met in the last 40 years when I had to deal with dealership like Toyota, Volvo, Ford, and GM.

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doliveri

Jul 6, 2013

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Been dealing with dealership for more than 15 years. Totally pleased with all staff......courteous, helpful and accommodating. Have recommended others and will continue to do so....no need to ever go elsewhere.

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acuradealership

Jul 2, 2013

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I was very impressed with the great customer service i received at the dealership. Your associate Angela was extremely helpful when I brought imy car in for servicing. She explained everything to me about the work that needed to be done and the cost. My loaner car was ready for me , with no delays ,this was extremely important to me since i had to pick my son up from school. My car was ready within the time frame Angela had given me. I will definitely recommend this dealership to my friends and will be coming back whenever I need to..

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GJJ053074

Jul 2, 2013

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I live in Suffolk County and this is the second time I've driven up to Acura Of Westchester. My house is close to many other Acura dealers, but it's such a pleasure working with Acura Of Westchester. This is now the second Acura MDX I've leased from Brianna Tozzo and she works with me and gets the best deal. So, thank you Acura Of Westchester.

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conklinj

Jun 28, 2013

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I recently leased a vehicle from Brianna Tozzo at Acura of westchester. I must say once again they made this an enjoyable expierience! Product knowlege, financing options and professionalism throughout the whole process was outstanding. This is my 3rd car that I have leased from Brianna and Accura of Westchester and will go there again!

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SidBhashyam

Jun 28, 2013

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The experience I had at this dealership was amazing, Brianna Tozzo, our sales consultant, provided us with exceptional service and a great deal on a new Acura TL. Not only was she friendly to myself and my family, but she gave us sound advice on what car and deals were the best for our price range. This dealership seems like they try to work with you and try to make a sale that fits your budget and needs; they don't try to force a sale on you and I feel that is very important. My family has been going to this dealership for a while (for servicing) and we never had an issue with the level of service they provide especially with Brianna. I would highly recommend this place if you are looking for a new Acura to buy/lease and recommend Brianna as a sales consultant.

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rere3156

Jun 27, 2013

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I bought my second Acura TL from Rob. He is the best!!!! The dealership is very friendly and nicely decorated. Would def recommend them to all my friends!!!

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TJsTSX

Jun 26, 2013

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Traded in my 2011 accord for the 2012 tsx . Love it ! Felt like I was surrounded by family. Kelly was very friendly and does her job leaving nothing but 100% customer satisfaction. As for Angela, I have no problem leaving my car with her for service . My uncle is coming this week to buy a MDX and I told him to see. Thank you ! Shout out to Tony (manager) stand up guy, respect

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Dentist22

Jun 25, 2013

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I have been obtaining virtually all of my automobiles from Acura of Westchester for over 25 years. The experience is unlike any other when it comes to either purchasing or leasing a car. My last two leases have been handled by Brianna Tozzo.There has been absolutely nothing negative concerning either experience. Imagine being able to say that about a car salesperson! I would recommend her highly and without hesitation. She is knowledgeable and caring in her dealings with her customers. During my long tenure with this dealership, there has truly been nothing wrong with any of my cars; however, it was made clear from day 1 that Ken Hicks, the general manager, was always willing to get involved to keep a customer satisfied and coming back. I will continue to deal exclusively with Acura of Westchester due to individuals such as these.

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lsolano

Jun 24, 2013

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I am a repeat customer SEVERAL times. I am hoping to lease the 1MMth Acura and Kenny will put a big bow on it for me and tell me its free. He runs a tight ship and all of his people are great. After each service Lori calls me to see how it was (BTW I didn't see her name as a person to rate & it s/b there) anyway give her a raise she is diligent in her quest and ALWAYS happy and outgoing. My next victim would be Tom Maxfield - you cannot have a BETTER service Advisor then Tom. He is always accommodating and does whatever he needs to do to get you in and out in record time - um he needs a raise too! Then there is Frankie Ferraro - my new sales guy. He is great - he got the memo that I am on my 25th Acura so of course did the right thing and treated me like Customer #1. And lets not forget Liam Tully part of the Frankie/Liam team or the Liam/Frankie team either way I know them both b/c Liam sold us our last TL 3 yrs ago. Bottom line folks - If you want price & service under one roof - call Kenny, Frankie or Liam where Lori will answer your calls and direct you to the right person and once your deal is complete insist you get Tom Maxfield as your Service guy. On a side note a neighbor just mentioned to me I see nothing but Acura's in your driveway - my comment was "that's how we roll".

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omi428

Jun 21, 2013

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Great experience! I would go back when this lease is up. Fernando was very helpful, professional and friendly. I definitely recommend this dealership to anyone in the market for a new car.

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nunezedwin25

Jun 20, 2013

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Jonathan Zung was very helpful in finding a good price for the car, showing me all the new features of the car and he was very honest in during the entire sale process. I will definitely recommend Acura of Westchester for your next purchase.

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GiuseppeGigliotti

Jun 14, 2013

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The greatest car buying experiences in my life. Mr. Rodia sets the standards for exellence and what all other representatives should strive to be. Perfection!!!

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gmarty10

Jun 13, 2013

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The team of westchesterAcura are a very loyal I will refer them to all, I will buy cars from them till the end of time...

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EllenMacatangay

Jun 12, 2013

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Jonathan Zung helped my husband and I purchase a new Acura. There was no pressure; it was simple and fast. Jonathan is knowledgeable, patient, and friendly. I would recommend him and this dealership to my family and friends.

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Sissy1964

Jun 3, 2013

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Immediately after walking in the door, it was a good experience. I had previously leased 5 Acura TL's in the past from this dealership. I was gone 3 years while I leased an Audi Q5..and now I am back. My sales representative Fernando Gonzalez was very helpful and knowledgable of the suv that I was interested. We test drove it and spent a while going over the car. Overall it was a pleasant experience.

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bfigueroa07

Jun 1, 2013

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The staff at Acura of Westchester are very professional and ensured that my husband and I understood all costs and were comfortable with our payments. We were fortunate to have worked with Rob, who was very friendly and made our car leasing experience so pleasant. I have never felt so comfortable and calm while purchasing a vehicle. I will recommend Acura of Westchester to all my colleagues and family. We look forward to continuing to do business with Rob.

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Christine08

Jun 1, 2013

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The dealership was satisfying. Brianna was very helpful, polite, and friendly. She assisted me with choosing the car of my needs. I would recommend the dealership to others.

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protector

May 28, 2013

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Easiest automobile purchase ever. Great trade in value, and great deal on a new car. No pressure or games, very straightforward. In and out in an hour. I'll purchase at this dealership again.Brian

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billepter

May 25, 2013

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fifth car from the dealership...always professional. Liam started the transaction and Frankie finished it up in style. Never would have happened w/o Ken's involvement. Alex (finance) was also helpful, as always.

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richn01

May 24, 2013

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I have given such a high rating to Acura of Westchester because my sales experience there was second to none. At 43 years old, I have owned a lot of cars, and my most recent pre-owned, 2010 Acura MDX purchase was the easiest, friendliest, and most enjoyable of all. The owner, Kenny Hicks was more than fair, and did everything possible to ensure my happiness with my purchase of his superior product. My sales person, Brianna Tozzo was as friendly, helpful, and professional, as she was lovely. She was a pleasure to work with and showed care and attentiveness throughout the entire sales process. The friendly, almost family-like atmosphere at Acura of Westchester was wonderful.

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ysinclair92

May 23, 2013

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I remember coming here for the first time, and Danny directed my Uncle and I to Jonathan to help us find the right TSX at a good price. With Jonathan, you can tell that he isn't just about making a sale. He really cares about what is in your best interest when finding the best car that suits your liking. His friendly enthuciasm made car shopping a great experience. When negotiating on a price, Danny gave us the breakdown on the vehicle in terms of financing and arriving at a great price. Him and well as Jonathan helped answer all my questions, they are very knowledeable about what they do. Even after purchasing the vehicle, Jonathan was more than willing to answer the many questions I had for him in regards to my 7 yr/100,000 mile warranty. His professionalism is exemplary. What more can you ask for when purchasing a vehicle from a dealership? I would recommend this dealership for anyone looking for quality vehicles, prices, and a friendly atmosphere.

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ionaprep

May 23, 2013

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The customer service was wonderful. THere was total follow up on all questions. THey were wiling to work with us in order to get what we wanted. He was extremely knowledgeable the cars and the processing of the sale.

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dmigdal

May 21, 2013

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I have leased 7 vehicles with Acura of Westchester and have always found it to be an excellent experience. The staff are always professional, friendly and curtious. They go the extra mile to make sure I get the vehicle I want at a fair and reasonable price. They work as a team so there is always someone available to to help you, from the minute you walk into the dealership until you drive off with your new vehicle. I would recommend Acura of Westchester to anyone looking to purchase or lease.

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mzanercik

May 19, 2013

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Our salesman, Jonathan Zung, was great. We drove 120 miles from upstate Connecticut to deal with Acura of Westchester. Jonathan was up-front and honest with us over the phone prior to driving down to the dealership to look at the car. We purchased a Certified Pre-owned Acura TL, and Jonathan's description of the car over the phone and details of the certification process were timely and accurate, so there were no surprises when we got to the dealership. The car was prepped and detailed perfectly when we arrived.We also dealt with Daniel Giannotti, the pre-owned sales manager. Dan was very informative relative to what had been done to the car during certification, and the value of that process. He was also willing to negotiate the price of the car with us, and left us feeling that we got a good deal.I would highly recommend Acura of Westchester, as they have a huge selection of new and used Acuras and are willing to give you the best deal around. If you want to deal with a friendly and honest salesman who will make you feel welcome and put you at ease, ask for Jonathan Zung.

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D.Ishwar

May 18, 2013

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Our Sales Rep Brianna was very helpful towards my husband & I, her customer service was great! Questions asked were answered in the appropriate manner & she was very friendly to us! We would definitely recommend our friends & family members to purchase their next car/truck from here! Keep up the good work!

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Jbeans89

May 18, 2013

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Briana Tozzo was the best sales consultant I have ever come across she was very professional and knowledgeable I would recommend everyone to visit her

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jross575

May 13, 2013

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They made sure to make a deal that I would be happy with. No games. Made sure we left understanding the new car which was very helpful.

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jgm126

May 12, 2013

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I had the pleasure of working with Anthony Meed during my time at Acura of Westchester. He was very professional, courteous, and respectful. He is a prime example of what every car salesman should be. I would definitely recommend anyone interested in an Acura to see him at this great dealership.

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renrutcnadroj

May 12, 2013

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Fernando is a really friendly, nice guy. Really knew what he was talking about and made my experience at Acura of Westchester a good one!

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mscherer0902

May 5, 2013

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We have been customers of Acura of Westchester since 2002 and have worked with Anthony Meed for the past several years. He is friendly but more important - honest and forthcoming. When he says he can deliver he does. He thinks long term on does not shoehorn you into the product of the moment. I trust Anthony and the people at Acura of Westchester - best possible endorsement!

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mlsa5689

May 4, 2013

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Both the sales and service departments are driven by customer satisfaction. I personally pass the dealership in my town to have my car serviced at Acura of Westchester. This relationship began with a knowledgable sales person, Anthony Meed and extends to the exceptional service department.

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SalCaruso

May 3, 2013

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I am very pleased with the help that was given at Acura of Westchester. Fernando Gonzalez was very friendly and helpful and made it certain that i could trust this dealership. I love my new car!

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Alicanale

May 2, 2013

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Rob was very helpful and informative with the lease of my new ilx! He has a great personality as well! :) I would highly reccomend Acura of westchester, along with salesman Rob Ellard!

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jgolding23

May 2, 2013

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On April 30th, I just leased my first car in 8 years! What a great choice in working with Briana to purchase my first Acura (2013 TL). I am in love with my new car and Briana made this a great experience. She made me feel at ease, answered all of my questions and was patient with me. I value that in a dealership. Briana, you have a customer for life :-).

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dionnew

May 1, 2013

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I think the professionlism in the dealership was outsatnding. Everyone was very pleasant and all had a smole on there faces on both visit.I never had people work so hard for me Brianna Tozzo was exceptional in my eyes it was a pleasure working with her.Best Regards,Dionne Golson

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Lwhitfield1

May 1, 2013

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Sal Gambitta provided excellent customer service to his customer. i would refer him to anyone that comes to your dealership. my overall experience there was good and i will come back if i have any complications with my vehicle.

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neelra18

Apr 30, 2013

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I am extremely satisfied with the customer service at Acura and now drive a beautiful car. Thank you Kelly Ryder and I will refer my friends to visit Acura of Westchester for themselves.

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edjorusso

Apr 27, 2013

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I was very pleased with the way Brianna handled my lease for this car. She made it very easy for me throughout the whole process. This is mainly why we come back to Acura of Westchester and have purchased our fourth car from this dealer. Brianna keeps in contact with us and is always available for any questions or problems we might have. We feel that in all of these years of leasing an Acura, the car has truly served us well. There are hardly ever any service problems and the overall feel and look of these cars keeps us coming back.

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VictoriaC

Apr 26, 2013

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I just leased my second car from acura of westchester, No head aches no sales pitches. Kelly is s lovely person who just wants her customers to be happy. I'm going on my 4th year with this dealership and the customer service is beyond what I have seen in any other dealer or even any other business.

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jolen72906

Apr 26, 2013

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Just an overall great experience to buy a car. First you are greeted with valet parking then once you walk in the door there is a sales associate waiting to assist you. They offer you drinks, water , coffee they would probably but you lunch if you hang around long enough. Kelly and Rob were fantastic and Kenny Hicks is a wiz working the numbers. He will definitely get you the best deal on an acura. I would recommend this dealership to anyone. They are truly professional!!

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pennycutler

Apr 24, 2013

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My experiences at Acura of Westchester have been consistently excellent for about 15 years. Appointments are arranged quickly, all work completed on schedule, all service personnel very knowledgable, as well as friendly and courteous, and all work done to complete satisfaction. I have been dealing exclusively with Elizabeth White for a number of years and I can't say enough about her. She is just as happy to answer my questions or concerns on the phone as in person. I have total confidence in her as I know she has alway been honest with me.

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GKRiter

Apr 24, 2013

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I have worked with Sal Gambitta for years and his professionalism and ability to assist in my car's service is FIRST CLASS. He thoroughly explains the needed service and makes sure it gets completed on time for a fair price.

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xocutiegirl143xo

Apr 23, 2013

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Great service, quick and easy, enjoyable experience- the way it should be! Best rates in comparison to the other dealerships, wasn't pushy, available to answer all my questions after i purchased the car

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jayla212

Apr 22, 2013

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I would recommend the Acura of westchester dealer because I was in a car which I want to get out of cause it was in bad shape. So I went n talk to Brianna Tozzo and she insured that she can help n did everything possible. My credit was poor n I had to much money left over on my loan. No other dealer wanted to help but thanks customer service sale of Brianna Tozzo I feel safe and happy I am drive an Acura TL 2013 .Glad to be part of the Acura family.

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mresnick22

Apr 20, 2013

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Had a wonderful experience. Brianna was a pleasure to work with. She was able to make the change from my last lease to the new one with no problems what so ever. She was also able to work out a great deal for me as well. All and all it was a great experience all around, and look forward to doing in all again in 3 years. Thanks again Bri!

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EddieE

Apr 19, 2013

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Great people and also good communication with the employee(s).... Recommend it's a honor take my car to service to this dealership so far

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pretywen22

Apr 18, 2013

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I went in for a B1 Service on my 2012 Acura TL. I got very good service from Freyi. He was very helpful in providing me with the services my car needed. I will definitely go to him for my next visit.

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LCiri

Apr 17, 2013

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Excellent service. (sales and maintenance).Went back to purchase my third ACURA and would recommend this dealer to all friends/family.Rob and Kenny were very courteous, friendly, attentive.Was a pleasure to do business with them again.

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smitts

Apr 16, 2013

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I was shopping for a new TL and can only say that Frank told me my trade in was worth 4,000 less than what Bedford Hills gave me. When I told him it wasn't even Kelly Blue Book wholesale, he said "that's all they will give you". I understand the game of using the trade in to off set the purchase, but even on the Purchaser, Bedford was another $1,000 less. If Acura of Westchester wants to play hardball, let them do it with other people. I prefer the legitimate business people at Bedford instead of the sales games.

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Javier037

Apr 15, 2013

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Hello my name is Leo, Sal at Acura of Westchester is a great help, works with you. I recommend everyone go and ask for Sal you won't be sorry. I've recommended family and friends and they all are very happy with his professionalism and vechile knowledge. Tell him Leo sent you.

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denham14

Apr 14, 2013

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I HAD A GREAT EXPERIENCE DEALING WITH MS RYDER FROM ACURA OF WESTCHESTER. EVERYTHING WE DISCUSSED ON THE PHONE WAS WHAT I GOT WHEN I ARRIVED AT THE DEALERSHIP. MS RYDER WAS VERY PROFESSIONAL AND ON TOP OF HER JOB. I WOULD DEFINITELY RECOMMEND MY FAMILY AND FRIENDS TO ACURA OF WESTCHESTER.

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salragusa

Apr 14, 2013

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Liam was not only a great salesman but an outstanding person. He explained the advantages of the vehicle thoroughly. My girlfriend and I were extremely satisfied with our Acura ILX leases. The entire dealership is very professional and I was very happy with the monthly price. Also, I greatly value the relationships I established and look forward to my future with them. I will definitely recommend my friends to this location.

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emory212

Apr 14, 2013

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Nick Ramunto was absolutely wonderful to work with. He is courteous, professional and made our first experience with Acura one that we will not forget. We can't wait to get our MDX and look forward to coming back to Acura of Westchester to get another car in the future.

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debmom

Apr 13, 2013

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Brianna makes buying a car easy and fast! She must be doing everything right; this is the third car we have leased from her. From the very beginning Brianna has made me feel like I'm a relative (and I'm not!) Her bright smile and warmth are comforting. She knows and loves her cars. Thanks, Brianna!

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Hans

Apr 12, 2013

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I walked in to buy a 2009 MDX listed on cars.com: Matt: We sold that car 2 days ago. Me: Okay, what other comparable cars do you have? Matt: I need your drivers license. Me: ? Matt: It's for insurance purposes. I need your home address. Me: Eh? Matt: When you take a test drive. Me: I won't be test driving tonight. Matt: It's for our database. Me: I'm not giving you my home address. Matt: I can't talk to you about any cars unless I fill out this form here. Me: ? Matt: It's the rules. Me: Then I won't waste your time any more. Good bye.

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Magirt

Apr 12, 2013

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Today I leased an Acura 2013 TSX. This was my first lease and first new car. I chose Acura of Westchester because my boyfriend had highly recommended them. He had purchased his Acura from them in the past. In addition, I had accompanied him in the past when he had brought his vehicle in for routine service and was impressed by the quality of service he received, as well as the amenities that were offered to him. My boyfriend spoke to Mr. Hicks and explained to him what we were in the market for and what I wanted to spend. Mr. Hicks then paired us up with Ms. Ryder and told her what we were in the market for. Ms. Ryder then took me for a test drive. She was very knowledgable about Acura products and the services offered. She took her time to explain how the many features of the vehicle worked. I never felt pressured or rushed anytime during this process. She was friendly and professional throughout the whole process which was a breeze. They handled everything from getting me my license plates to notifying my insurance company. The only thing I had to do was to bring a certified bank check. She made the entire process a complete pleasure. I will definitely recommend Acura of Westchester to others. They made me feel like family.

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mguzzone

Apr 12, 2013

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This was my first visit to ANY Acura dealership and the service was so excellent, I decided to purchase an Acura ILX that very day. I spoke with Kenny Hicks and Liam Tully - both were very helpful and professional, but spent the majority of my time with Frankie Ferraro. Mr. Ferraro was most helpful in giving me pertinent information about Acuras, in general, and put a lot of effort into making me feel most comfortable with my purchase. He was very courteous, warm, yet professional about doing business with me. He took the time to get me any information I needed, gave me direct answers to my questions and assuaged any misconceptions I may have had prior to my visit to Acura. I am now the proud owner of an Acura and I am very pleased with my decision.

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joeltaub

Apr 11, 2013

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I've been doing business with A of W since June 2007. Never once have I been less than satisfied with the courtesy, expertise and professionalism of everyone I've dealt with. This is my 3rd car with this dealership. That says it all.

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LY0923

Apr 10, 2013

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The people who work there are very friendly and far beyond accommodating to the needs of their customers. They all are very knowledgeable about their cars, polite, friendly....the list goes on! Thank you so much for all your help!!!

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Gwen24

Apr 10, 2013

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Acura of Westchester has renewed my faith In car buying, Frank Ferraro and Alex Piccirillo Were amazing!!!!! They were professional and friendly. Getting me the best possible price and the fastest service. I will refer Acura of Westchester to my friends and family. Upon entering the dealership I felt at ease. My first impression I am impressed how friendly they were. I knew I was going to purchase from them. I have to say I have been in other dealerships where the reception was not as nice professional or friendly. These Guys worked hard to make the car buying experience a positive one.Thank You,Fran and Alex You Guys Rock!Gwen A. of Yonkers

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ncelentano

Apr 9, 2013

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I came into the dealership to trade in my TL lease for the ILX lease and Anthony Rodia made the transaction as smooth as possible. He is very helpful, knowledgeable, professional and humorous I may add. He is by far the best sales person I've every had the pleasure of dealing with.

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sixela530

Apr 8, 2013

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Ms. Kelly Ryder gave an excellent business opportunity for us to deal with the dealer, explaining patiently every detail of our concern and questions. So in short I will recommend her to people who ask me about the Acura, she is highly recommended. We thank her again.

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pixie521

Apr 8, 2013

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Courtesy and professional felt very comfortable and the process from start to finish was quick and easy. I will definently recommend Acura Of Westchester to all my family and friends.

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amaguire

Apr 7, 2013

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It was a pleasure visiting the Acura Dealership of Larchmont. While shopping for a new car, I went to several dealers for information and help. I knew I went to the right place when I worked with Kelly Ryder! She was professional, knowledgeable and answered all of my questions. Kelly even took the time to set up my personal phone settings in the car! I would highly recommend this dealership and of course, Kelly Ryder as a trustworthy person to help you purchase your next vehicle.

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pmcdevaney

Apr 7, 2013

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Anthoney was a pleasure to work with. Extremely pleasant and efficeint. Altogether a much better experience than when I leased my Honda Accord two years ago from my local Honda dealership. And having had a couple of weeks to drive the care, my wife and I love the car (an MDX).

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234john

Apr 7, 2013

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Sal Gambitta is a pleasure to work with. He understands my time commitment and is always respectful of my time. More importantly, he has a tremendous amount of experience and due to this he is always able to pinpoint issues with the car and works hard to ensure that the car is done right and on time. In all he is a fantastic service rep.

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cttncndychic

Apr 6, 2013

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This was my very first experience leasing a brand new car and I didn't know a thing going into it. I worked directly with Brianna Tozzo and am at a loss for words as to how absolutely amazing she is. She is incredibly professional and thorough all while making you feel extremely comfortable. If I could work with someone this wonderful with every transaction it would be a dream come true. Brianna explained everything to me and answered any and all questions I had, and trust me I had a lot. I must have called her 2-3 times a day with questions and requests, yet she was always happy to help and do whatever necessary to make things simple for me. The day I picked up my car I couldn't believe how quickly and efficiently everything was done. Frank Ferraro was so kind and helpful when I signed papers. Everyone in this establishment is incredibly friendly and professional. I wish I could buy a car every week because they were such a pleasure to work with. I would recommend this dealership to everyone I know. Brianna made my first car buying experience so amazing and I am so very thankful for that. I will continue to go back to this dealership for as long as I'm driving.

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karma0525

Apr 5, 2013

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The reason for my rating is due to the amazing customer service that Sal Gambitta continues to provide. I purchased my suv at Acura of Westchester 3 1/2 yrs ago & from the beginning...the service has ben amazing. I live 45 minutes One way (Cortlandt Manor) & I drive to have my suv serviced under Sal's care! It is soo worth the long drive!! I had a problem earlier this yr with my doors not locking & I took my truck to the Acura dealership near my job. What a mistake! I left the dealership with the problem not fixed after them keeping my truck for an entire day. Immediately, I called Sal down at Acura of Westchester & he set me up with an appoitment the next day. He provided me a loaner of the newer version on the suv I own while the parts were shipped. Yep, the problem was finally solved! The mechanics at Acura of Westchester do great work! I really appreciate how Sal & his team go above & beyond with every visit I have make to the dealership for service over the last 3 1/2 yrs.

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cmf07006

Apr 5, 2013

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Rober Ellard was a great sales consultant. I went into Acura of Westchester and he gave me a beautiful car for an amazing price. I couldn't be happier with my experience with Robert Ellard at Acura of Westchester.

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joana2001

Apr 5, 2013

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We have visited and called a few Acura dealers before calling and going to Acura of Westchester. We were disappointed with all of them. After my wife called salesman Liam Tully she felt confident that we located the right place and salesman. We went on a Monday and were assured by Liam that the vehicle that we were interested in was in stock. Liam greeted us at the door showed us 3 vehicles with no pressure or surprises. We purchased a MDX that day and were very happy with it. I want to thank Liam Tully and his co worker Frankie Ferraro for being courtious and professional. We will recommend Acura of Westchester to friends and will purchase another Acura from them in the future. Ana and Joe Garafolo

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wowowendy

Apr 5, 2013

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Acura of Westchester is the best dealership I have ever done business with. I am on my 6th car with them because they are extremely professional, efficient and always take great care of me. I have worked with Brianna for many years and rely on her expertise and knowledge of the vehicles she sells me. Acura makes great cars, but Acura of Westchester and Ken Hicks employ the best people which is why I am a loyal customer and will never go elsewhere. I recommend them to everyone I know and meet. I guess you could say I'm a fan!

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Damarismorenoelder13

Apr 5, 2013

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Kelly Ryder was amazing, great customer service over all a very happy customer. She got me into a car that I love to drive. I cannot say anything but good things about my experience with them. The manager was great and definitely helps us out. Thank you George & Damaris Elder

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smgrose07

Apr 5, 2013

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I had an overall great purchasing experience with this dealership. Kelly was very helpful and stayed in contact with me everyday with updates on my purchase until my transaction was completed. On my day of pick up, Frank was very helpful and patient with the paperwork. I will definitely recommend this dealership to anyone I know that may be in the market for a new car!

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flgerano

Apr 4, 2013

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14 years of excellent service with no surprises. Pleasant knowledgeable people to deal with, clean facility, fair price and work is always done right the first time.

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estoltze

Apr 3, 2013

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I gave a "Great" rating across the board because my recent service experience at Acura of Westchester was just that. Sal Gambitta in the Service Department couldn't have been more thorough in guiding me through every step of the process. He stayed in contact with me throughout my car's service and clearly explained all work that was performed while my car was in their shop. I will definitely return and look forward to working with Mr. Gambitta for any future service my car requires after having such a pleasant experience this time around.

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cdolce714

Apr 3, 2013

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My experience at Acura of Westchester was relaxed and pressure free. Robert is a pleasure to work with. The entire staff is courteous and friendly and made the entire experience a pleasure. This was my second car purchased from this dealership. I would highly recommend this dealership for the purchase or lease of any vehicle.

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akbristol

Apr 3, 2013

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Our experience with Brianna Tozzo was very professional. She was very attentive, friendly and knowledgeable. She made the procedure smooth, and we never felt pressured.

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lexa918

Apr 2, 2013

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I came to Acura of Westchester looking to purchase a 2013 ILX and was greeted by Anthony Rodia who helped me throughout the whole process. From the beginning, he was friendly and helpful. Any questions or concerns that I may have had, he was able to answer and reassure me about. Anthony made the entire experience easy and enjoyable, which I am truly grateful for. I will definitely recommend Anthony and Acura of Westchester in the future!

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ebaez001

Apr 2, 2013

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My overall experience here was amazing. The quality of work was exceptional. Shannon was very helpful in breaking down all the needs and future service on my vehicle. She was very courteous and explained everything in depth. It was great working with her and will continue to bring my car to Larchmont. Thank You

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mgrdx718

Apr 2, 2013

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I recently purchased a brand new 2013 RDX from Anthony Rodia. Acura of Westchester was the second dealership I visited while shopping for a SUV. As soon as i spent 10 minutes with Anthony Rodia, i knew that i did not need to shop any further. Anthony is very professional, knowledgeable, honest and extremely patient. He was not at all pushy as some sales people usually are. He put all the numbers in front of us, explained all our options and did not want to finalize anything until we understood everything 100%. Not only am i extremely happy w my Acura, but it is nice to know that purchasing a new car does not always have to be a painful experience. I am definitely going to recommend Acura of Westchester, especially Anthony Rodia to all of my friends and family. If you are looking for a quick, honest and enjoyable car buying experience, save the headaches and go to Acura of Westchester and ask for Anthony Rodia!!!!Thank you again Anthony!!!

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zo701

Apr 2, 2013

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Went in to buy a car. Anthony Rodia was the salesperson who helped me. He was very professional and courteous and he had great knowledge about the vehicle I was going to purchase. not only was it comfortable to work with him but he added humor to the situation which is off the norm from a normal salesperson who is usually trying to sell you something you dont want. I highly recommend Anthony Rodia to anyone looking for an acura and wants to have a better experience then anywhere else.

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ElinK

Apr 2, 2013

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Brianna was great in that she didn't push me into buying since I knew the car already. She followed up several times in a friendly manner until I had narrowed my choices to two different makes and came quickly back with a competitive bid. All in all, I am very happy to be back in the MDX!

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hkugel

Apr 2, 2013

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I had an amazing experience at Acura of Westchester. I instantly felt comfortable when I walked in and was treated well by everyone I encountered. Being a young single female, I have experienced not being taken seriously at other dealers. I was given Anthony Rodia as a sales rep and he was excellent. I can be a little bit anal, indecisive and have a tendency to ask an obscene amount of questions to make sure I have all the information but Anthony was very patient and handled it very professionally. He went above and beyond to make sure I was comfortable with my decision. He was very honest and even admitted that he thought the previous owner of a vehicle might have been a smoker (pet peeve of mine). I ended up purchasing a 2012 TSX and am thrilled with it. I did quite a bit of shopping and would highly recommend Acura of Westchester to anybody. It was a quick and painless experience. Overall the staff was very knowledgeable, friendly and accommodating. Thanks Acura!!!

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Critt

Apr 2, 2013

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I went into Acura of Westchester to check a quote I was given by another dealer and to get their price. Liam gave me his best quote which was $50 less with $1,000 less of a down payment on a new lease. I gave the first dealer one last shot to give me a better price but they could not match it so I called Liam back he took the information over the phone and the next day I picked up my new car

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mjandaj

Mar 30, 2013

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We wish to commend the exemplary service and professionalism of Brianna Tozzo, at Acura of Westchester. Purchasing or leasing a new vehicle always brings many unforeseen challenges. We called on Brianna as a repeat client because we were absolutely impressed with Bri's knowledge, honesty, and great sense of humor. She possesses very high personal standards, coupled with professional ethics and integrity. Bri was the ONE who ended our car search again. Armed with our extensive dream sheet of wants and needs in our new vehicle (2013 RDX AWD Tech Package) , Brianna's dedication to us, and her unparallelled work ethic brought our new vehicle and us together. We have been enjoying our new RDX for two months now, and could not be happier. To say Acura of Westchester has two totally satisfied clients is an understatement. We are clients for LIFE, because of Brianna Tozzo. Best,MJ and AJ

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arenap

Mar 29, 2013

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I brought my 2004 TL in for service because of a warning light concerning my airbags. Everyone I spoke to at Acura of Westchester was very responsive and friendly, in particular Sal Gambitta, the service consultant. They quickly diagnosed the problem and scheduled a follow-up at my convenience for the actual repair after a part was ordered. They also performed a general check up to detect any other issues that might require attention, which proved very helpful. The waiting area was clean and customer friedly. The repair was completed at no charge for parts or labor because it was covered under a lifetime Acura warranty. They also washed the car for free. Frankly, since I bought my first Acura in 2000, I have not had a bad experience with Acura of Westchester.

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acerasuolo

Mar 29, 2013

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I had Jonathan Zung as my salesman and he was great! Would definitely recommend for everyone to ask for him! He was able to work out a great deal for me on my new ILX and I love it! He was friendly and professional the entire time! Go see him ASAP for your new car!

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malynnj

Mar 29, 2013

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I had a wonderful experience Wednesday March 27. Sal was very attentive and helpful with all of my questions. He provided exceptional customer service. My overall experience was great.

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Melcris148

Mar 28, 2013

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My husband and I went into Acura of Westchester looking to trade in our old SUV for a new one. At first we were not sure if the MDX was what we wanted, but after working with Anthony Rodia, one of their sales person, we were sold. Anthony's wealth of knowledge and experience coupled with his personable and friendly attitude made this transaction an easy and pleasant one. From beginning to end Anthony walked us through the process and gave us a great deal! We are very happy with the MDX. Its a great car and Acura of Westchester is a great dealership. Thank you Anthony!

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Omoruan

Mar 27, 2013

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Fernando and Ron were amazing. They treated me with an enormous amount of courtesy and hospitality. More over, they worked diligently to get me the car of my choice. I've never felt more appreciated and welcomed at any dealership in my life, and I have been to over 20 dealerships. After visiting Acura of Westchester, and talking to the sales reps (Fernando, Ron, Alex P, Jonathan Zung) I felt like if I was going to buy a car, then it definitely was going to be from here. Words can't explain my satisfaction with Fernando's and Rob's service. I'm extremely satisfied, and now I will be a life long customer of Acura of Westchester. I can't imagine ever buying a car from anywhere else.

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markschnctdy

Mar 26, 2013

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car broke down in the Bronx,I'm from Albany.Called Westchester acura for warranty service and had the car towed there.Sal looked me up on the computer and gave me the number for a car rental and salvaged my weekend.The car was repaired and ready when Sal said it would be.SAL IS THE MAN!Dealt with westchester acura in the past,glad to see it is still a quality dealership with a service department second to none.That is why when I had the problem i had the car towed there.I might have to go there to buy my next acura.

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jerellm

Mar 26, 2013

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Mrs White has Help me with with everything I need from service to pricing and always has a smile on her face she has been very polite since the first day I met her

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brandnewcar8

Mar 26, 2013

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Anthony Meed went above and beyond my expectations to get me in my new acura ILX. I went through a lot with curry acura and he helped me before I even had the chance to meet me in person and did not rip of a recent college grad on their first new car purchase. I would recommend him to anyone looking for a new car

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BODI5575

Mar 25, 2013

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I found the dealership very friendly, it was very easy to warm up to the employees. Kelly Ryder is an exceptional salesman who I felt didn't try to cheat me or sell me short. She was upfront, and any inconveniences I had were immediately taken care of. Everyone was very personable including Shannon Lemon, Frank Ferraro, and Danny Giannotti. The reason I found the car was because of Danny G and his posting on cars.com. I immediately printed out the posting because it said to and bring it to him when you enter the dealership and they'll honor the pricing posted on the website, so that worked out really well. Overall I had a great experience buying my first car!

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bobb1007

Mar 25, 2013

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Very friendly, good service department, fair and reasonable on service and price. Waiting room pleasant with all staff being great on customer service. I would certainly recommend them, it is a very good operation.

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PedroBracho

Mar 25, 2013

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The Acura of Westchester service consultant that took care of my vehicle, Shannon Lemon, was very friendly and courteous. It was a pleasure to deal with her, and the car was serviced properly and on a timely manner. Obviously, the entire team does a very good job, but Shannon is particularly important because to customers that deal with her, she is the face of the organization. Thank you and keep up the good work!!

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nonsense99

Mar 23, 2013

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I have been going here for over a year. I have never had a problem and always have a good experience. It is always easy to get an appointment whenever I need one. I will continue going here for the life of my vehicle.

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aldophotos

Mar 23, 2013

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I came in one morning to exchange my lease or keep. Anthony was great we spoke about my problems, he made a few suggestion ,money was first then , quality ,gas mileage,color .It worked out very well,I do recommend Anthony Rodia .It didn't take long.Thank for all your service.The dealership was very gracious to my needs,I didn't have to sit there for hours. I would definitely recommend it .Thank you

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Gab1209

Mar 23, 2013

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Ron and Fernando made leasing my first car a great experience! They were both very helpful and informative making the entire process smooth and easy. I will definitely lease my next car from Acura of Westchester. Thanks guys!

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wcabrera191

Mar 22, 2013

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The customer service, knowledge and friendliness I received from Anthony Rodia and Fernando Gonzalez was above excellent. I initially called over the phone and was tranfered to Mr.Anthony Rodia for sales and leasing advise. He was extremely knowledgeable in the Acura field and was able to answer every single one of my questions without hesitation and with friendlyness even when I knew I was overwhelming him with questions. I then decided to drive to the dealer where I was greeted and welcomed by Mr. Fernando Gonzalez. Mr. Gonzales and Mr. Rodia worked together with such an amazing team work to put together the deal of the purchase of my new car. I have been a customer of Acura for 9 years and I can truly say that these two gentlemen are extremely dedicated to their job. It was the best experience I have ever had in the purchasing a vehicle. I will definetely recommend this dealer and both these sales man to my friends, coworker, clients, and family. Great job and keep employees like Mr. Gonazales and Mr. Rodia around for many years to come. I hope to see them in two years when I purchase my next new car.

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davidhgordonmd

Mar 21, 2013

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I brought my Acura MDX 2004 in yesterday for a recall notice.While there I asked Sal to change the oil and change snow tires to regular ones, do an inspection and check 2 other minor items.Sal is great.I would buy another Acura just to have him as my service advisor.However, the charge of $110.60 is very high compared with Mavis on Mamaroneck Ave. ( $ 64.38) and Vincents Service station on Fenimore in Mamaroneck ($ 74.74)

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jbush

Mar 20, 2013

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Called up matt over the phone and was able to get a decent deal done. come the next week to pick up the car and it was right out front and freshly detailed.

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ccastellano

Mar 20, 2013

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I just bought a TSX from Anthony Rodia at Acura of Westchester and am completely happy with my new car. This is my second Acura that I've purchased from there.Anthony is not only knowledgeable about all of the cars, but he adds humor into the whole experience. You're guaranteed to laugh at least once while talking to him. Thanks Anthony!

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laismith

Mar 19, 2013

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Wanted to upgrade customer service score. I missed it in my earlier review. FIVE STARS.***** My apologies, let me be clear customer service was exceptional

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bsantosh

Mar 19, 2013

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I bought an Acura TL this weekend. John Castiello did a magnificent job helping me get my specific request for TL. He was patient and professional, trying his best to work with me on reaching a price I was comfortable with. I am from Boston and had to come back to pick up my TL due to MA RMV paper work. John was great with updating me with latest pics and car condition as it came from detailing. He had the car ready for pick up explained all options available.He followed up with me later in the week to make sure everything went smoothly. The finance office at the dealership also made the process worry and hassle free. They sent all the paper work overnight for me to get my plates in MA. I will recommend Acura of Westchester and John to anyone.

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mindycpa

Mar 18, 2013

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Rob Ellard and his team were fantastic. I am a CPA and leased this vehicle during my busy season. They left as little to me as possible and handled it all. They arranged for pickup at night so I did not have to leave the office. They gave me every possible price incentive available without me asking. I was made to feel as though I were a valued customer

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Jesus payano

Mar 18, 2013

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My experience at this dealership would not have been the same if not for Kelly and Frank. They were both very helpful and accommodating, answering any questions and concerns. They handled all the details making the process easy and efficient. I would highly recommend them both and will definitely be back for future purchases.

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Matthew1011

Mar 16, 2013

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To say that my wife and I were satisfied is an understatement. The quality of service we received was nothing short of excellence. Tony worked with us to get the best deal possible on our new vehicle, as well as working to make sure that we got the most possible money for our trade in. Boy! Were we satisfied! Rob Ellard took the time to answer ALL of our questions. We never felt rushed or pressured in any way. His professionalism combined with his great personality made working with him easy and pleasurable. When we picked up our car today, Rob took time out of a very busy Saturday to make sure that we had a thorough explanation of our new RDX. Thanks sooooooo much Rob!!!!My wife and I highly recommend this superior car dealership and would not hesitate to purchase another vehicle from them. A big thank-you to everyone who served us with a smile! Matthew & Francesca

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MM155

Mar 16, 2013

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I had a great experience with Robert Ellard this is my 4th Acura from this dealership. Robert is a top professional and will work for you to get you what you need at the best price. I would recommend any one to this dealership and to meet with Robery Ellard.

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tijan84

Mar 16, 2013

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My Service Consultant Shannon was very friendly and she assisted me with all my concern. She had clear answers for all the questions I had about my car. I went in the dealership to have my check engine light checked, Shannon informed me there was a recall on my car. She scheduled for me a convenient day to come in and provided me with a loaner car to use. The service was great, my consultant Shannon was excellent. I will return to Aucra of Westchester in the future if I need anything for my car.

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langedelanuit

Mar 15, 2013

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Due to my impatience, I purchased a used car from Matt and Liam on February 8th. Their service was excellent. They answered all of my questions and were very attentive to my needs. I was so pleased with their salesman ship and work ethic that I went back to them today, March 15th, and purchased a new car. It took some work for them to get me a good deal for a trade in of a used vehicle that I just purchased five weeks prior, but they made it happen and got me a price that I am content with. I would be happy to do business with them again and I strongly recommend them to anyone looking to buy a new or pre-owned Acura.

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NYDealers1

Mar 15, 2013

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I've been having my RDX serviced at Acura of Westchester since I purchased the car in 2007. Through the years they have provided nothing but excellent service. I will not bring my car anywhere else. They are friendly, thorough, and are always there when you need them. My most recent visit i worked with Shannon Lemon on having some body work done on the vehicle. Throughout the process she was extremely helpful, friendly and answered every question I had. If you want a friendly face and excellent follow through - I recommend Shannon. Thanks again Acura of Westchester!

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jagfrankle

Mar 14, 2013

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Matt Belov was extemely helpful and pursued my business even when the car I wanted was not immediately available. This is in stark contrast to some other dealers who were not responsive to my search for TSX Sport Wagon, as there is limited inventory in the field. When I came into the dealership, Matt and Danny were easy to deal with and we were able to quickly get to a mutually agreeble price for the car, which I picked up a few days later. So far I have had a good experience and I happily recommend the dealership and Matt Belov.

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lreffold

Mar 14, 2013

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Shannon was professional, efficient and helpful through the whole services experience. She kept us apprised of timing (accurately), as well as describing the work that was completed and why.All service experiences should be so pleasant!L.

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rpriestess1

Mar 14, 2013

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I gave these ratings because under the circumstances of the transmission failing on my 2002 Acura MDX, the Acura Larchmont staff provided excellent service and seamlessly got me into a newer model car stress free!Thank you very much. I really appreciate how you all helped me.Renee Mickens

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bri7

Mar 13, 2013

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Picked up my new MDX today with help from Matt and Danny. This was by far the least stressful, most pleasant car shopping experience I have ever had! Matt and Danny were not only very knowledgeable but they were polite, confident and to the point. There was no waiting around or haggling. Even the paperwork was done so efficiently. I defininately left knowing I got an amazing price, service and a great car. I would absolutely recommend this dealership and request the help of Matt and Danny. I can guarantee I will be back again!

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csjacobso

Mar 13, 2013

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I had a bad experience when I came to the dealership originally with a sales associate that no longer works there. Danny and Matt went above and beyond to assist me in finding the right car and to prove that they truly have an awesome dealership. Came in to get a new Acura and very happy that I did, as it was a painless process. Happy with the experience and happy with the car I chose. Excellent dealership and sales consultant. I decided to change the color car I wanted at the last minute and Matt was able to make it happy extremely fast and efficiently, which is how the entire process was. Highly recommended this dealership goes above and beyond to assist with purchasing a car.

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Ngs

Mar 12, 2013

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Shannon Lemon was an absolute pleasure to work with! Greeted me with a smile, called and let me know the status of my car and had my car washed and ready for me when I returned. Thank you Shannon for a job well done! You're definitely an asset to the service department at acura of Westchester!

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wynnewoodsherpa

Mar 11, 2013

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I bought an Acura TL this weekend. Sales person Brianna Tozzo did a magnificent job helping me secure the right car. She was patient and professional, trying her best to work with me on reaching a price I was comfortable with. I am not exaggerating when I say that I am an extremely busy person. Brianna made every effort to make the car ready the same day - without any issues. She followed up with me later in the week to make sure everything went smoothly. The finance office at the dealership also made the process worry and hassle free. This is my third Acura and if I am lucky enough to purchase a fourth, Acura of Westchester will be my first stop.

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nikki435

Mar 11, 2013

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I gave the rating I did because Matt is was very efficient and worked extra hard to make sure I left that same day with my new car. He has a great personality & is a great asset to the Acura team.

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rrusso3116

Mar 11, 2013

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Great service,prompt with service and delivery will visit again, extremely professional, courteous, knowledgeable,no sales pressure to buy other products. I highly recommend the service department of this dealership

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AngelMdx

Mar 8, 2013

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Great dealership . Everyone is friendly and nice. Anthony Rodia helped me with everything i needed. If you are looking for an acura go and talk to Anthony R, he will take care of you. Everyone will make everything go nice and smooth from the paperwork to any additional accessories that you might want for your vehicle.

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NelsonM99

Mar 7, 2013

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Positive attitude, Fernando was a great and very helpful salesman.. It was a great experience, definitely recommended to family members, make everything clear and easy to understand all steps of buying a car.

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Matthew1011

Mar 7, 2013

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Shannon Lemon is a pleasure to work with at Acura of Westchester. She is very knowledgeable and has the integrity and honesty that Acura of Westchester is known for.Shannon kept me updated daily (and sometimes twice daily) on the status of the problem on my vehicle. She even came in on her day off to follow up with me, and make sure that things were running smoothly. That is dedication! Thank you Shannon for all of your Help!Matthew

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carlorie

Mar 7, 2013

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From the atmosphere to the service was exceptional. I minute you enter the facilty you are greeted with professionalism. A detail explanation was given to the service needed as well as those that will be coming up by the service advisor(s), as well as the cost and time. Yet I was asked if I had other questions and or concerns. Acura of Westchester has set the bar extremely high in the custermer service that they provide thus they continue to exceed my expectation. I recommened anyone looking for fantastic service should visit them

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CGAY2K

Mar 7, 2013

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I got a quote on an RDX lease from Curry Acura ... Frank beat it by $60/month. I don't really trust car dealers ... as you can see ... the prices vary a bit too much from one to the next ... also interesting that I went to Curry alone but, had a male cousin come with me to your dealership. Just sayin. Net/net ... Frank was really good ... easy to talk to ... knew his stuff ... I hope I got a good deal ... it was certainly better than Curry. When I picked up the car Frank was busy so Kelly showed me the ropes ... she was really nice/professional ... I do love the car. I would recommend Acura of Westchester to anyone ... btw ... my cousin is going to get the MDX. Looks like a fun place to work ... all kidding aside, I give Frank and Kelly 5 stars. You have a customer for life

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KirkSummers

Mar 6, 2013

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When I had made the decision to buy a pre-owned Acura, I went to the internet to read dealer reviews. The ratings and reviews I read online of Acura of Westchester got my attention, as did their inventory and pricing. So I paid a visit....and I was not disappointed at all. I met Vinny Paciariello who listened to me and quickly guided me to cars that met my criteria. He was knowledgeable, personable, and very easy to work with - all without being high-pressure. I bought a pre-owned 2010 Acura TSX and I'm very happy with my experience with Vinny and the dealership, and I will be a return customer. I've already recommended the dealer to 2 friends.

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VinnyT13

Mar 4, 2013

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Brianna was extremely professional and attentive during my car buying experience. I have been through this process multiple times and this was by far the best experience. She is extremely knowledgeable and by all accounts has certainly mastered her craft. On the day I picked up my car, everything was ready and it could not have gone smoother. She made sure I knew everything about the car I was picking up and I could not be happier with new car, which I got on her recommendation after considering another type. Her follow up has been most impressive, checking in with me to make sure everything is going well with the car. I will most definitely be going back to Brianna when my lease is up and would recommend her to anyone in the market for a new car. Thanks Brianna!!!!

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riberf73

Mar 4, 2013

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The whole experience was fantastic! I ended up buying the car of my dreams thanks to these wonderful people Tony M. and Kelly R. Not to mention the great time my two children had helping to chose the car and how kelly and Tony made them be part of this big project. Thanks guys I'll give 10 for your outstanding job!!!!! Always thanksful to Acura of Westchester for such amazing experience.

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JeffreyDavid

Mar 3, 2013

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This is the fifth car (3 MDX's and 2 TL's) I have leased from this dealership and from the same salesman. I recommend Rob Ellard and Acura of Westchester.

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mia8412

Mar 3, 2013

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I just purchased a car at Acura of Westchester from Brianna Tozzo. She was the extremely helpful, attentive, knowledgeable and a pleasure to deal with. I highly recommend both Acura of Westchester and Brianna Tozzo. Truly, this is a wonderful dealership with professional people who enjoy what they do.

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bob3671

Mar 3, 2013

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Great dealership that believes in customer service and will do almost anything to keep a customer coming back. Service rep Shannon Lemon was outstanding; totally professional and hands on keeping me apprised almost daily of repairs to mydamaged TL. She even interacted with my insurance carrier to expedite their processing of my claim. All in all an experiencethat would bring me back for my next car.

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JuneLee

Mar 2, 2013

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Nick was very helpful to me and my husband when purchasing our TSX. I would definitely recommend this dealership and Nicky for the best service!

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JMeisNY

Mar 1, 2013

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Matt was an extremely professional sales consultant. He listened to my concerns and needs. He answered all my questions effectively and showed good follow through by calling me the following day to answer any additional questions I may have. Overall, a great experience dealing with Matt.

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kreyes174

Mar 1, 2013

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The sales associated was profressional and really worked hard to assist me. He was able to work with me in getting the car I wanted. I felt comfortable in this establishment. The customer services was great.

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abreud23

Feb 28, 2013

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Matt was extremely helpful with the purchase of our latest car. He was very diligent in making sure we got the car we were looking for within the price range we were comfortable with. A usually time consuming and agonizing process, he and his team made smooth and pain less. He has also done a great job in following up post sale to make sure we were satisfied with our purchase. I would recommend Matt to anyone who is looking to purchase a car.

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kedar140

Feb 28, 2013

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Shannon Lemon was our service consultant. She was friendly and accommodating. We had never worked with her before and were skeptical because she's a fairly new employee. However, she came through for us with flying colors. After our service was complete, he had to return our car within 10 minutes after picking it up for additional work that Acura initially overlooked. Shannon was able to get us another loaner right away. She was able to provide discounted pricing because we were inconvenienced. We were so relieved because we had just paid a large sum of money for the initial repair. My husband and I will never forget what Shannon has done for us and we are truly grateful. We wish her great success in her career at Acura of e.We've worked with this Acura location for over ten years and we've never had a bad experience.Sincerely, Mrs. Lorene Singleton (2001 Acura TL)

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Jacqueline1974

Feb 26, 2013

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I have had the best service ever, Definitely will return and recommend friends. Shannon Lemon was polite, professional, and understood all my needs. She let me know what was needed and recommended the necessary parts. She kept me updated on everything and that is very important.I have been to Toyota before for service on my previous car and it was the worse service. One thing I could say is Acura From Larchmont is the best. If I had to rate Acura I would definitely give you a 10.Thank You Shannon Lemon You are the Best!!!!!!!!!A+++ on customer service and professionalism.

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jennalee84

Feb 25, 2013

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I recently purchased a 2013 ILX through Acura of Westchester. Brianna made me feel right at home from the moment I walked in. Her profound knowledge, as well as thorough explanation of the process helped reassure me that Acura was the right choice. Working with her was a pleasure! I will highly recommend her to anyone I know purchasing a new vehicle.

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Fred22

Feb 25, 2013

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Vinny and tony were very helpful in my decision to lease a 2013 vehicle before the contract period. I have dealt with both with my last 2 leases and with ken hicks for at least 10 year's.i always recommend acura of westchester to my friends. All mentioned are fair, respectful and service oriented. I will always be an Acura driver and owner.

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Piorjade

Feb 25, 2013

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Danny and Vinny are the go-to guys for an awesome sales experience. I will be sure to deal with either of them for my Acura needs!

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acurarater

Feb 24, 2013

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This dealership does not care about customer service. A number of instances in which I was not treated correctly, from sales to service. Particularly, it took me roughly 6 weeks and four phone calls to get my certified pre-owned paperwork after i already bought the car; that is unacceptable. I had to call Acura HQ and get them involved and sales person was becoming extremely rude about it, as if i was nuisance. I also ordered parts that were never sent to me and had to get a refund; it took three weeks and 4 phone calls to do this as well. Everyone you speak to passes the buck and blames the unacceptable level of service on someone else and never takes responsibility. I received a call from the manager apologizing, who also made some promises on parts that would be delivered to me; i never received them. If i buy a luxury car, i should be treated in that manner; i do not recommend this dealership

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BMBymcfarland

Feb 23, 2013

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I have been a customer of Acura of Westchester since 1992. I find this dealership to be the creme de la creme of dealerships in both the Sales and Service Departments.Thomas and Liz are superb customer service employees for this dealership. When I get a call from the dealership after my service appointment, I continually suggest that Thomas and Liz should be loaned out and put in charge of staff development for other dealerships in the area. Anthony was my last salesman. He was courteous and a "knew what he was doing" guy. He invited me back to let him help me with any new features that I had on my new car. I did not take him up on his invitation, but I really believed he was sincere in offering that kind of support to me. The whole Acura of Westchester dealership is a warm and friendly place to go to when you're making a large purchase like a new car. They have all their ducks in a row in both Sales and Service. I recommend them every chance I get. People are constantly making comments about my Acura TL when I purchase gas, go the supermarket, etc.

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DaveD3

Feb 22, 2013

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Nick was a great help to my wife and I when looking for a new car. I didn't feel like I was talking to a "car salesman". I really hate when salesman push you to do something you don't want to do or push you into a situation where you feel uncomfortable. I did not feel this way with Nick. He was very honest and that is the one quality i look for when talking to a salesman. I would recommend if anyone is in the market for a car go down and see Nick. Don't waste your time with the other "salesmen".

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kandreoli4689

Feb 21, 2013

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I had an amazing experience at Acura of Westchester! Nicholas Ramunto went above and beyond making sure I was happy!! I would highly recommend this dealership as well as salesmen to everyone!

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treysmom616

Feb 21, 2013

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It was a pleasure dealing with Nick. He was very professional and was very knowledgeable. I would definitely recommend him to my family and friends.

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ASB1983

Feb 21, 2013

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I have purchased several cars from Nick at Acura of Westchester over the years, and the service he provides, as well as the dealership is second to none. From the moment you walk in, you feel like your a part of their family.

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Petriccione

Feb 21, 2013

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Brianna is absolutely the best!!! I had two previous MDX's - both from this dealership. A 2006 which I traded for a 2009 16 months ago and this past weekend I downsized to a 2011 RDX which I absolutely love!!! The quality and comfort of the cars speak for themselves and the service at this dealership is fantastic! Brianna is both knowledgeable and friendly and really does care about her customers. I would highly recommend them to my friends!

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amoradi28

Feb 20, 2013

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Absolutely LOVED this dealership, such a pleasure to work with. Very attentive to my needs & listened to exactly what I wanted. That is extremely hard to find when searching for a new car. The customer service and ease of leasing a new vehicle here is unmatched. Anthony Rodia and Frankie Ferraro were so helpful and accomodating through out the entire process. If you or anyone you know is in the market for a new Acura i would highly recommend paying a visit to Anthony Rodia or Frankie Ferraro for any/all of your needs. Im positive you will leave one happy customer!

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clarencecs

Feb 19, 2013

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This is the second or third car I have bought from Rich Link. He has always been pleasant, courteous and appreciative of my business and concerned about my satisfaction with the vehicles and the buying experience. He gave me opportunities to ask questions and answered them candidly. Of course, we bargained a bit over the final price, but in an acceptable manner. I am fully satisfied.

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cinaljess

Feb 17, 2013

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I have given this rating for quality customer service, ease of transaction, and an overall well-coordinated, hassle-free buying experience to my sales consultants, Miss Tozzo and Mr. Pietro, who were very accommodating and helpful throughout the whole process. I would recommend Acura of Westchester to anyone contemplating purchasing an excellent vehicle while receiving excellent professional sales service.

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tiberitn

Feb 17, 2013

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I went in to inquire about a new TSX and spoke with Kelly. She was so informative and gave me such a great deal that I upgraded to the TL and left with the car that very same day...She was professional, friendly and extremely knowledgeable on all the Acura products.

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FormanGlobal

Feb 16, 2013

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Vincent was knowledgable, responsive, found me the exact car i wanted at a competitive rate, got creative with the financing & made the buy out of my old lease a breeze.

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KendrickTL08

Feb 14, 2013

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Best Acura dealer in the Tri-State area by far. Been going to Acura of Larchmont for the pass few years for service and parts and I always leave there happy. The Staff is always extremely helpful and always look to satisfy customers. Overall Great Dealership!

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Tiftif14

Feb 10, 2013

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After reading multiple reviews I am very surprised by the experience I had with Acura of Westchester. Not one salesperson attempted to speak with me or make any contact whatsoever. My husband and I walked around the lot for about 15 minutes without as much as a smile from any of the salespeople. We were never offered any assistance nor were we even greeted. Everyone just pretty much looked at us as we walked from vehicle to vehicle. One employee did put on his jacket and come out but he never said anything. He simply walked over to one of the vehicles and did whatever he was doing. I decided to take my money elsewhere and its unfortunate because I really had my heart set on Acura. I've never experienced such poor customer service when visiting a car dealership. I arrived totally excited and left totally disappointed. It really makes me wonder what the reasoning is behind this since Acura of Westchester's website pretty much guarantees customer satisfaction.

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omeara9500

Feb 9, 2013

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Kelly worked very hard during the snowstorm to get us our car on time. When I went to look for Kelly after visiting the Finance Dept. I coulnd't find Kelly. Where could she have possibly gone I thought. I have to get home. AS I stepped out into the driving snow I found Kelley all bundled up putting on our new License plates. WOW! talk about service. Thanks Kelly and Ken. it was as smoothe a deal as you can get.T&J.

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bailey714

Feb 9, 2013

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We have been going to Acura of Westchester for almost 20 yrs. We have bought or leased our last 10 cars from them. The service is great and when we go there we are treated like family. At most car dealerships employee turnover is usually high but at Acura of Westchester it's always good to see the same faces year after year. That says a lot about a dealership when their employees are their for a long time it means that they are treated well and in turn they treat their customers well too. Rob and Kelly are always there to help us with all our needs and listen to what we want and make it happen with smiles on their faces. They are always professional and well versed in all the information they need to make a good deal. We have sent many of our friends here and will continue to do so.

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jebd88

Feb 7, 2013

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First let me start by telling a little about myself, cars are my passion and when it comes to cars I have OCD. I am very picky and particular of what i want and how things look when it comes to cars. I am a sedan person myself 4 door sports cars are what i love but for this specific purchase I was looking for an SUV. My wife told me its either a family or a sports car so i chose family. This was the hardest decision for me because I didn't like any SUV's!! Acura of Westchester was my last stop for car dealers and man was i happy i went there. First of all I need to be sold on a car, purchasing a car is a big deal and thats exactly how i felt at A.O.W. As soon as i walked in I was greeted and made comfortable by Richard Link. I had a million question and he was able to answer everything. Other dealers I went too could care less whether i was looking for a car or not and those that did bother to try to sell me a car had nothing against my knowledge on motor sports but at A.O.W. everyone knew what they were talking about. I instantly fell in love with a 2010 MDX the first SUV i actually liked and now i can say love i've had it for a month and trust me it is a beast its like a sports car wrapped in this luxurious spacious truck. Every now and then Richard gives me a call just to see how things are with me and the car and if everything is going well and that makes me feel like i made the right choice purchasing my vehicle from Acura of Westchester. I would definitely recommend Acura of Westchester and Richard Link to anyone.

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LaurenJohnson

Feb 7, 2013

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I wanted to start off this review by saying that I NEVER do online reviews. Based on my recent experience with both Brianna and Acura of Westchester, I had to take the five minutes to give them both the kudos they deserve. I used to hate car shopping because of how long it takes and because of the run-around you usually get from most dealerships. The entire process to trade-in my old vehicle and to get my new one took only 3 hours!!!! UNBELIEVABLE!Brianna was extremely professional, friendly, and knowledgable. She didn't try to upsell me and even made recommendations on how to save money and what accessories were worth buying. I am a life long Acura customer! Make sure you go see Brianna when it's time to buy your next car!

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MoNYca

Feb 6, 2013

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I am completely thrown back by the IMPECCABLE customer service we received from Kelly on our recent purchase. From my years of purchasing and leasing cars such as BMW, Audi, Honda and Lexus, I have never come across a sales rep that has taken care of the process from beginning to end with such thoroughness and ease like her. Please do not make the mistake of not going to see her if you are looking for a new vehicle. You will not be disappointed. I guarantee you.

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thelocator

Feb 4, 2013

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This is my first Acura purchase. I was hesitant at first to buy an Acura since I had a GMC Yukon Denali which I loved. When I came to the dealership I was immediately greeted by Mr. Richard Link who put me at ease which his friendly and cordial demeanor. After looking to purchase a certified used vehicle Mr. Link convinced me that it might be possible to actually lease a brand new 2013 vehicle. After waiting a couple of days I went back to sign the paperwork for my 2013 MDX. Since leasing this vehicle I have been back to see Mr. Link at least (3) times already to go over the technical things involved with this vehicle. Each time Mr. Link has taken the time to go over these little things with me with a smile on his face. Also he has stated that if I have any further questions or concerns that he is available to me. It is service like this that will make me an Acura customer for a very long time.

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Friedbergny

Feb 4, 2013

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This is my fourth purchasing experience with Acura of Westchester. When I came to the dealership I had some issues that I had to overcome in order to get properly financed. Both Ken Hicks, Alex the Finance Manager and Frank the Finance Manager worked hard to get me the loan that I needed. After taking care of my finance issues, I was handed off to Anthony Rodia. Anthony is a true gentleman. He took a lot of time and gave me a lot of personal attention. Anthony was happy to take me for a test drive and help me decide what model would best suit my needs. Anthony took me through the process until he saw that I was comfortable with the model. price, and options of the vehicle of my choice. He then handed me off to the professional finance staff. I cannot even begin to explain how helpful they were. I find, when you walk into the dealership, everyone has a smile and a hello for me. I was treated like a member of the family. Thank you to the entire staff from Ken on down to the workers that prepped my vehicle. One final note, I wanted to give a special thank you to Anthony for staying late into the day to insure that I knew how to use all of the features of my new vehicle. This buying experience was seamless and very pleasurable.

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lisawalker

Feb 4, 2013

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Wow! Words can not express how my experience went at Acura of Westchester. Brianna was welcoming, professional and knowledgable, and this made my decision even easier to purchase. This is my first time owning a ACURA, silly me. The 2013 RDX, is the truth, what a top notch truck! I'm so happy that I have decided to get this truck, it truly is the best thing that has happen to me this year. Thank you again Brianna,for making me apart of the A-Team! Keep up the good work WESTCHESER OF ACURA........

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Renatojimenez

Feb 4, 2013

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Very pleased with Acura of Wetchester. They are all very courteous, friendly, knowledgeable, and I felt extremely comfortable from the minute I entered the dealership. Brianna Tozzo is very professional and extremely helpful. She answered all of my questions and made sure everything went smoothly. She's awesome!

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jenandsal

Feb 3, 2013

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We went in looking for a specific pre-owned car but it had already been sold. Rob showed us another model and we loved it. He was very easy to talk to and knew all the details about the car. We are so glad that we worked with him.

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gfullerton

Feb 2, 2013

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I have been a customer at Acura of Westchester for many years. I am always very pleased with the professionalism, friendliness and ease with which they do business! They make you feel like family! Throughout the years I have found them to always be dependable and helpful whenever I was in need. For this purchase Richard Link was my salesman. He was very knowledgeable and worked with ease and precision to find me a deal within my budget. He suggested the ILX because he thought it would better fit my needs as a driver.He made sure that I was comfortable with the model we chose and gave me the time needed to explain the new technology package that came with the vehicle.I was most satisfied with my experience! I also dealt with the general manager, Kenny Hicks who is always very welcoming and accommodating. In addition, I worked with Nicholas Ramunto who helped to complete my purchase.All these employees helped to make my leasing experience most comfortable and pleasant! I would highly recommend Acura of Westchester and these extremely effective employees!!!

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Eddie21

Feb 2, 2013

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I was extremely happy and pleased with the service and help I received at Acura of Westchester. From the moment I walked in the door my sales representative Anthony Rodia was amazing. He was able to get me the car I wanted and even for under the amount I told him I could afford. Everything from the moment I walked in was just so easy, the hardest thing I had to do was sign the papers. I would recommend everybody to this dealership after the wonderful experience I had.

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Edturkson

Feb 1, 2013

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Elizabeth is one of my favorite people to work with at Acura of Westchester. She really sets the bar high when it comes to customer service. Elizabeth is very helpful and is a true delight to work with. Keep up the good work

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roa

Jan 31, 2013

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We were looking to lease a 2012 Acura MDX and Anthony Meed made the process an enjoyable one. He answered our questions, set us up for services and called a few weeks later to find out how we were doing with the car. We had an excellent experience.

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Kararich

Jan 26, 2013

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Brianna was awesome. It was my first time purchasing an Acura. My husband already has one and I was familiar with the service department. But I was extremely happy with Brianna in sales. It was the shortest amount if time I've ever spent in a dealership and got exactly what I wanted...no haggling, no negotiating. I will definitely recommend Acura of Westchester, specifically Brianna, to everyone I know!

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Robbergen

Jan 25, 2013

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Had a wonderful experience dealing with Liam Tully and the entire group at Acura or Westchester. The staff was very professional and I received an excellent deal on my MDX. I would be happy to refer my friends and family to do business with Liam. I will be back in the future! A+

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DennisF530

Jan 24, 2013

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I cant express how satisfied i am with Kelly Ryder and westchester acura. Great customer service, great communication. Westchester Acura made it happen for me. Very well detailed and organized. Once again i cant express how happy i am!!!

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nmc

Jan 24, 2013

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A very pleasant experience with Kelly at Acura of Westchester. Love their flexible opening hours. We previously dealt with Acura of Manhattan and Westchester is so much more organised, professional, reliable. We had a great experience with Kelly - she is such a nice person, very informed and not pushy at all. Yet, we got the numbers to work and walked out with two Acuras. I would definitely recommend this dealership and Kelly any day.

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eds223

Jan 24, 2013

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I was in the market for a new MDX and had come into the dealership having done my research. I'd visited several other Acura dealers before seeing Kelly and she was by far the most knowledgeable. She also was super sweet and willing to go above and beyond to make sure my husband and I were happy. Thank you so much Kelly! You are a gem.

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RobinHersh

Jan 24, 2013

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Loved working with Kelly at Acura of Westchester. She was quick at responding, and very professional. Super friendly, and informed. She wasn't pushy, and I was happy to give her my business. I was very pleased! I would definitely recommend her to ALL. Thank you Kelly Ryder!

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srodriguez1572

Jan 23, 2013

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Excellent customer service. Very friendly and followed up after purchased. We had a wonderful experience. Thanks for all your help Anthony. Will definitely recommend to all.

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Jaso0nn

Jan 21, 2013

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This is the third car I have purchased from Acura of Westchester, and dealing with Rich just made it 100x better an experience. We called in advance, and showed up the next day, to Rich eagerly willing to help us. We got a great deal on the car and was easily one of the quickest, most stress-free experiences I've ever had looking for a new vehicle. Would definitely reccomend going here and dealing with Rich because he's so down to earth.

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JEMMASHANK

Jan 21, 2013

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Extremly professional and accommodating. Provided the utmost respect to my concerns and the things that I needed. Without a doubt I would recommend this dealership as well as the service advisor who assisted me.

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semperfidelis1775

Jan 19, 2013

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My experience with Brianna was beyond pleasurable. She made the process of trading in my current lease, for a new vehicle easier than paying a credit card bill. Everything was done promptly, professionally and with exceptional quality. Without a doubt, she has earned a lifetime customer.

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luannjacobs

Jan 18, 2013

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I had not bought a new car in thirteen years--and was not sure what type of car I wanted: with or without manual transmission? four doors? five doors? I needed to search for my next car at my own pace. Jonathan Zung listened assiduously and eventually helped me locate a new car I plan on enjoying for many years to come. The car I bought? A TSX Sport Wagon.

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drewart0797

Jan 18, 2013

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This dealership was recommended to me by a close friend who's TSX I adorned. At Acura of westchester they new how to make me happy and relaxed. Liam and his partner Frankie were awesome. They took my old 03 MDX and got me into an 11 TSX. The price and value was incredible. Could not have a better deal/experience any where.

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karendeverna

Jan 17, 2013

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Brianna Tozzo was extremely helpful to me with the trade-in of my Acura MDX. She made the experience pleasant, and was very helpful with any and all questions that I had. My trade-in went smoothly, and she made sure I was well educated on my new car before I left. I would definitely recommend Brianna, and this Acura dealership, to my friends and family.

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Jessep38

Jan 17, 2013

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I thoroughly enjoyed working with Brianna. She was very friendly and helpful. She was very knowledgeable about the cars and gave me the best deal possible. She was a shear pleasure.

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Tluizza

Jan 14, 2013

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Both John and Anthony were easy to work with every step of the way. Very happy with the customer service I received and that is why I did business with Acura of Westchester.

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PABLO CASALS

Jan 14, 2013

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Brianna was knowledgeable, friendly, and professional. She worked with us to find the right deal for us. Brianna made sure that all of our questions were answered and followed up with both a phone call and a note.

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blades79

Jan 14, 2013

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Danny and Kelly were very professional and helpful. They were able to get me a great deal on a new 2013 MDX lease. I was happy with keeping the payments low and this is my third car from Acura of Westchester with Danny's help. I could have gone to a closer Acura dealership, but do not mind the extra commute for the detail to service and professionalism offered at this dealership. I consider Danny a friend, and now I made another friend with Kelly. She went out of her way to make sure the transition was as smooth as possible. She took her time with me during my test drives to make sure I made the right decision in choosing my next vehicle. Danny and Kelly made the vehicle purchase process stress free, which is key when making such a big purchase.

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Ginamarie87

Jan 14, 2013

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Anthony is extremely professional and a pleasure to work with in every aspect. He showed me just what I was looking for and was helpful with any questions or concerns I had. Highly recommended, not to mention hilarious!!!

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tjohnsoncooper

Jan 13, 2013

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I have always received professional and courteous service from Ms. White. She extends herself to get you the best service and times to fit your schedule. Ms. White could give instruction in customer service to companies. She is a phenomenal customer service representative.

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rdwolfer

Jan 10, 2013

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Liz is the BEST!!She is professional, curteous, knowledgable and personable... We have purchased at least 7 cars through this dealership and it is because of the wonderful service and treatment we receive we continue to come back...Liz has demonstrated on so many occasions what TRUE customer service is!

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DUpson

Jan 10, 2013

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I came to Acura of Westchester after some research online. It didn't hurt that I saw their name on every other Acura license plate frame. They seemed to have excelled in customer service. I walked in blindly though and was paired up with John Castiello. John did a first rate job. We asked me what I was looking for, he listened and we went from there. He, as well as his collaegue Dan Giannotti, worked to move me from my 2010 Accord to 2013 TL. We took our time, I enjoyed some well made coffee and we came to a fair agreement on price. In addition, they were able to take my Honda off my hands in a very hassle free way.All in all, it was a great first step in a relationship. John and his associates understand how to work with people.

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lillianrb

Jan 9, 2013

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I previously leased an Acura TSX, and my lease was up in February. I had contemplated changing to a different car, altogether, as the leasing was less. However, when I worked with Kelly and Tony, they made it possible to drive out of the lot with a new 2013 Acura TSX with the same dollar amount, I had been paying. I loved my previous Acura, and really did not want to give it up. They understood that and I am now driving in one of the most comfortable cars on the road. I thank Kelly and Tony for making this possible. I also have to say that the Dealership is all around..cordial, friendly, helpful. I was congratulated on my car by several of the Representatives. I am so happy to remain a part of the Acura Family. Thank you Kelly and Tony...

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bsmith11

Jan 8, 2013

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Brianna was great and wonderful to speak and deal with. I was very pleased to get a 2010 TSX from my 08 MDX. I didn't think she could make it happen but I was very suprised that it did and was extremely happy. I would deal with her again in the future she is a pleasure to deal with and makes you feel welcome and at home whenever you go there. You should feel very honored to have her as an employee she is very dedicated to her job and her work ethic is superb!!!Thank You,Brian Smith

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gbochow13

Jan 3, 2013

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i felt the attention to my needs were addressed in a very concerned manner. Kenny and Rich wanted to be sure I was happy.They were great!!!!!

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Matthew1011

Jan 3, 2013

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Excellent Service- Brought in my wife's 2007 Honda CRV for routine maintenance yesterday and NYS Inspection(1/2/13). Anytime I see Peter he is always a pleasure to deal with. I have been using Acura of Westchester since October 2010 and I am always treated like a luxury car owner. I will make sure my next car comes from Acura of Westchester.Thank you Peter!

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drodriguez123

Jan 3, 2013

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The quality of service at Acura of Westchester was excellent, which made for an even better experience. Brianna was very knowledgable and informative in all products. She also displayed a great deal of friendliness, professionalism, and even a little sense of humor. I walked out with a vehicle which I happen to LOVE, thanks to Brianna! I would highly recommend this dealership again!

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Andres NY

Jan 3, 2013

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I came to Acura of Westchester after doing a lot of research on a pre-owned certified MDX.Brianna is a very nice and very professional sales young lady.She worked with me to ensure I could get all the bells and whistles I wanted (Roof Rails, Hitch Hook, Remote Start, etc.) at a very reasonable price, and even great financing!I dealt with Brianna in Sales and Tom Maxfield in Service, and the whole team (including Danny and Chris) were all always very attentive to details, never dropped the ball with my requests.I requested an alignment and balancing, and an upgrade on my remote start. I got a loaner car for a few days and everything went smoothly.This is white glove treatment, they make me feel like a real VIP customer.Thank you guys!!Andres

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JPEIXOTO

Jan 3, 2013

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The great thing about owning or leasing an Acura is that they rarely need service. When they do the excellent care at Acura of Westchester is the reason to come hear and nowhere else. Thanks Elizabeth White!!!Joe Peixoto

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rguberman

Dec 31, 2012

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kelly went the extra mile to show us everything and to answer all questions and concerns cheerfully and professionally . with Dan's support and assistance they made the deal work!

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Mr.ILX

Dec 31, 2012

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Everyone at Acura of Westchester was so friendly and respectful, they all made me feel right at home. Rich Link was so helpful and knowledgeable about the Acura line up it was great. They made us feel so comfortable by the test drive was over, we invited them to the house for dinner! Acura of Westchester %100!

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ELIASROBINSON

Dec 31, 2012

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Richard link was very friendly and professional. He was very knowledgeable about acuras products and what they had to offer. It was a great experience!! I would recommend going to see him to anyone who needs a new vehicle. I am definitely going to be a repeat customer . the service is phenomenal and is some thing that i never had with with my previous dealer (nissan).

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elaine.scanlon.988

Dec 27, 2012

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Rob, Kenny and Nick couldn't have been more friendly, courteous and helpful. Just drove away with my new TL and wanted to share my experience. I would highly recommend visiting Acura of Westchester if you are in the market for a car. Wonderful people and wonderful experience.

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lfirdman

Dec 26, 2012

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We were very pleased with the quality of service provided by Rob Ellard. We would highly recommend Acura of Westchester to anyone looking for an easy and pleasant experience purchasing a vehicle. Lena and Alex F.

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gera7015

Dec 22, 2012

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i have been dealing with acura of westchester for many years now and i must say that they just keep getting better and better.they are always very courteous,friendly,knowledgeable,and i feel extemely comfortable from the minute i enter the dealership.i just leased my second car from them and i had the pleasure of dealing with ms. brianna tozzo.i peviously leased a 2008 acura TL type-s which i absolutely loved,i had it for 5 years and for me to part with this amazing car was not an easy decision to make.but brianna being the professional saleswoman that she is,made me feel very comfortable in dealing with,and constantly assured me that i was making the right decision.she told me all about the 2013 acura ILX and walked me through all of the cars functions and explained everything to me in detail.she was very understanding to all of my needs,very patient in this very difficult choice that i was about to make,and through it all,she always had a smile on her face.i had visited the dealership several times and finally because of her very talented ways in handling the whole buying experience,i was ready to move forward with my next wonderful leasing experience with acura of westchester........i would highly reccommend this dealership to all my friends and also have the most highest regards and praise for brianna tozzo.......she is an amazing person,a very good friend and a great asset to the amazing staff at acura of westchester..........i know that for many years to come,i will always be a member of the acura family and always feel welcomed when i walk through their doors!!..thanks again brianna!!.........NEIL G

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stephaniemastro

Dec 20, 2012

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i do not like making big purchases; in fact i am quite the worry wart but Brianna made me feel very comfortable. i felt no pressure and she answered all my concerns. her knowledge, her professionalism and her very warm personality made buying a new car a lot easier. in fact, everyone at the dealership was very helpful and friendly throughout the entire process. i would definitely recommend the acura of westchester dealership to family and friends.

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Nancy Lennon

Dec 19, 2012

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Kelly Ryder was friendly, efficient and understood what I wanted. She found the right car for me and even got the monthly lease payment lower than the current fee! The whole experience was most pleasant and I would recommend Kelly to any of my friends.

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usmc7789

Dec 18, 2012

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This was my first service appointment for my new car. I was excited.I was there to have my oil changed and tires rotated.I had some questions about the cars performance and an issue with the stereo.When I pulled up for service, the lot is so cluttered with cars, you couldn't even park and walk in. There was no one tending the lot with direction. I just left my car blocking other cars from proceeding just so I could go inside to check in. I would think that an operation this size would have someone tending the lot. Just totalling unsatisfactory. The lot was "chaos"ok $55.00 for an oil change and correct a problem with the stereo. I couldn't wait around, I reiterated to the person servicing me that I had previously scheduled to have a loaner available. He said oh yeah and said he had a TSX available. When the car was presented to me 1. The car wasn't even cleaned...it was a white TSX however, the car looked like it hadn't been washed in 3 or 4 weeks. It was so dirty you could see 100 finger prints on the truck lid. 2. The interior of the car hadn't been cleaned either. Just an unpleasant experience all round. There was a rotten apple in the cup holder. JUST GROSS!!! When I returned the loaner car, no pleasantries, just "go see the cashier"The cashier was nice, friendly and organized. No one talked to me about what was done to the car or whether the issue with the stereo was addressed/resolved. NOTHING!!I will NEVER return to this dealership. If someone asked, I will share my experience as I have here above. Please Please improve customer service. signedashamed loyal acura owner

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Matt S.

Dec 14, 2012

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Can't say enough about Jonathan and Acura of Westchester. Jonathan is professional, is an expert on all the cars we discussed. I had an issue choosing which Acura I wanted to purchase and he was more than happy to sit with me and discuss all options from financing to leasing and to point out all the difference with the two cars I was debating on taking. Once I decided he walked me threw every step of the purchase. I can not speak more highly of Jonathan and of all the people that I met and dealt with at Acura of Westchester.

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dgray9047

Dec 13, 2012

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Jonathan was very friendly and professional. He was very knowledgeable about acuras products and what they had to offer. It was a great experience!! I would recommend going to see him to anyone who needs a new or used vehicle. I am definitely going to be a repeat customer.

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Marpad

Dec 12, 2012

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From the minute I got to Acura to the minute I drove out in my new car, the salesman, business manager were wonderful. This was the fastest that i ever purchased a car. They were thorough, friendly and accommodating. A great experience. I would highly recommend them.

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kroberts605

Dec 12, 2012

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Acura of Westchester offered phenomenal service. They made me feel comfortable and Kelly was great. This has been by far the best sales experience I have ever had. Acura of Westchester will be highly recommended.

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reddyj31

Dec 12, 2012

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It was a true pleasure buying a car from Acura of Larchmont and especially my sales person Jonathan. He was very knowledgeable about the Acura line and all of the features that came with the cars. He was able to answer any question I had and when he didnt know the answer he found it out immediately for me. I would definately buy a car from there again.

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Debjeffery

Dec 11, 2012

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This was the best auto purchase experience I have ever had and I have bought at least 10 cars in my life. Kelly was a pleasure to work with--knowledgeable, friendly, honest. She even gave us a gift for purchasing the car from her, an extra special touch that goes a long way with a client. Our conversation with Danny served to confirm that this dealership is unique in our experience. He also was friendly, knowledgeable and honest. There seemed to be none of the sales manipulation that I have experienced so often in purchasing cars. Of course they are interested in selling me a car and we all know that, but they do it in a direct and respectful manner. They were also extraordinarily customer service oriented and negotiated generously and easily.I love that each customer is assigned a service person for repairs and upkeep that will work with them throughout the life of the car.I give them the highest rating possible!

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rtc27

Dec 11, 2012

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We visited all three Westchester Acura dealers in our pursuit of a new 2013 RDX. Our final stop and where we purchased was from Acura of Westchester. Brianna Tozzo was friendly and listened to what we needed. There was no typical auto dealer nonsense (those dealers will remain nameless) and we worked out a quick deal. It is sad that this is a rare occurence when purchasing a car today but thankfully our experience with Acura of Westchester was great. I am looking forward to our first service with them and will review that when the time comes.

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Nayanapatel

Dec 10, 2012

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We recently purchased 2012 Acura MDX from Westchester of Acura. Had purchased many diff cars in past thru many verity of dealers in NJ. Brianna was a very very pleasure to deal with. She was friendly, knowledgable and full of energy. If you're interested in leasing or buying an Acura, we 100% recommend Acura of Westchester and Brianna Tozzo. THANK YOU SO MUCH BRIANNA FOR THE PLEASURABLE EXPERIENCE!!! YOU ARE AT 7 STAR SERVICE LEVEL. THANKS!!!

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Paul P.

Dec 10, 2012

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I have recently purchased my new Acura from Acura of Westchester and worked with Ronnie Giancaspro. My purchase experience with Ronnie and the dealership was both professional and pleasurable. I have already recommended 2 friends to the dealership and to work with Ronnie because of how easy he made this whole experience for me. I wouldn't think about going anywhere else.

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raquelsavey

Dec 8, 2012

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This is the third Acura I have purchased from Acura of Westchester. Kelly Ryder was very helpful throughout the entire process. This was the best buying experience thus far. Go see her she is awesome!!

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mmedin

Dec 8, 2012

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I just leased an Acura TSX working with Kelly Ryder and John Castiello and it was a GREAT experience. Kelly and John were both terrific to work with -- friendly, trustworthy, knowledgeable, competent, low pressure, and made the process very easy for me. They worked with me to make sure that the process ran smoothly, took care of the paperwork, and had the new car cleaned and ready on time. There were no bumps in the road or complications in the process. When I picked up the phone earlier today, Kelly took extra care to pair my phone to the bluetooth, make sure I knew how the systems worked, and send me off with a smile on my face and eager to enjoy my new car. This is the second car I have leased through Acura of Westchester and I would definitely use them again.

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MRITAB

Dec 7, 2012

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When I finally made a decision to pursue the possibilities of getting a new car, it was recommended that I contact Briana Tozzo at Acura of Westchester. I called the dealership, set an appointment to meet with her and anticipated the date. On the day of the appointment, Ms. Tozzo called to reschedule, citing the fact that she wanted to give me her undivided attention. My initial thoughts were, okay here we go, but oh boy was I wrong. She was promptly finishing up with another customer and was free to work solely with meI felt special and we had never met! There was no pressure, just professional, efficient attention to all of my questions and my interest in a particular model - the Acura ILX. Briana took time to explain the terms available to me and worked with Frank in the finance department to get me a great deal. I left feeling extremely knowledgeable and confident in my decision to continue my dealings with Acura of Westchester. On the day of delivery, my new car was clean and ready to drive out of the dealership. The Finance Department Staff (Kelly) was fully prepared, my paperwork was neatly typed and took they the time to explain all of the details and patiently answered my questions. I was never pressured and was always treated as a valued customer. I have found a MY dealership and will always return and I highly recommend Acura of Westchester when you are ready to get your next car. BTW - I Love My New Car!!!

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hovdenne

Dec 6, 2012

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Kelly was a friendly professional right from the beginning. She was very knowledgeable with handling my questions and concerns about leasing my 2013 MDX. The overall feeling of the dealership is that of a welcoming atmosphere in which Kelly certainly contributes greatly to maintaining such an atmosphere. Thank You Kelly for making my car buying experience an enjoyable one.

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seabldgs

Dec 6, 2012

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Can't say enough about Jonathan and Acura of Westchester. Jonathan is professional, is an expert on all the cars we discussed. I had an issue choosing which Acura I wanted to purchase and he was more than happy to sit with me and discuss all options from financing to leasing and to point out all the difference with the two cars I was debating on taking. Once I decided he walked me threw every step of the purchase. I can not speak more highly of Jonathan and of all the people that I met and dealt with at Acura of Westchester.

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Muppy

Dec 4, 2012

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When I contacted Kelly, she immediately called me back with information on the vehicles they had on the lot. Then she followed up with a detailed email and finally, she continued to email me beyond business hours. We traveled from central connecticut to view their cars and were not disappointed. John made sure we knew all about the car, patiently helped us make our decision, took care of my 4 year old while we filled out paperwork and most importantly, offered us the best price for the vehicle we ultimately purchased. Kelly delivered our car and took the necessary time to explain every detail. I would certainly travel the distance for any service needs, as well as the purchase of any future cars.

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eguzman71010

Dec 4, 2012

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This was my second time coming back to the dealership to lease a new car. They have great customer service and really work with their customers one on one. My sales rep Rich Link is a pleasure to work with and made the process of getting the car very smooth. I would definitely recommend this dealership to others.

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AshleyTacora

Dec 4, 2012

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I am a Graduate Student and being enrolled in school is costly. I needed a new car and was nervous about the purchase. Anthony Meed patiently worked with me and made me feel comfortable and secure with my new purchase. I now have a Acura ILX that I love and have no worries!!! He is an awesome salesman. If you are looking for a GREAT salesman go to ANTHONY MEED!!!!!

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raks155

Nov 30, 2012

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This was our second RDX transaction at this dealer and our fourth Acura overall. We dealt with Richard Link this time and the transaction was handled professionally and expeditiously.

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judds1011

Nov 28, 2012

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This dealership is very friendly and professional. Our lease was about to expire on an older Acura that we had leased from them and Rich Link, our previous salesperson, called us to see if we wanted to come in to replace it with a new Acura. He is extremely professional and knowledgeable. He knew his product thoroughly and described any new features that were not on our last model. He described the different engine and suggested we take a test ride. He was a great sales person, on top of things, but not overbearing. He gave us a chance to ask questions and had the answers to all of them. We felt the pricing on the new lease was fair. When we came to pick up the car, Rich was very patient and took as much time as necessary to explain all of the features. He has since followed up and I plan to meet him again to go over a few things I don't understand. All in all, it was a pleasant experience.

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griffins11

Nov 28, 2012

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From the moment I walked in the dealership, Kenny and Nick had my best interests in mind. Not only did I get a great deal on my TL, they have made a customer for my next car.

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Rwd20

Nov 26, 2012

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Seamless transaction,extremely helpful. From the time of my first contact to departure with my new vehicle in 24 hrs.I couldn't be happier with my experience. I was so impressed with Liam and Frankie that I have already referred 3 friends. Thank you for making what is usually a tiresome and foreboding ordeal into a very pleasant ,quick business transaction.

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BIdoni

Nov 25, 2012

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Car buying has never been so easy! I never thought that the process of leasing my new car would be so quick and easy. As a confused buyer with too many options and too many opinions to hear, I was so grateful that I had Kelly Ryder to thoroughly explain all of my options to me. She did not try to sell me the highest priced car, but helped me pick the perfect car for me and my lifestyle. I could not be happier with my experience at Acura of Westchester or with my new RDX!! Thank you so much to Kelly and Kenny who were nothing but curtious, helpful, and all smiles during the entire process.

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edripchak

Nov 25, 2012

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Kenny Hicks and Kelly Ryder made getting the car on of the most pleasant experiences of the month. I went in told them what I wanted and left with much much more than I expected. They were professional, helpful and gave me everything I wanted and needed fast and no fuss.

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sylviav

Nov 25, 2012

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These sales reps were all extremely accommodating, and gave me the best deal possible. I am a loyal customer, having leased three previous Acuras, and wouldn't think about changing dealerships...their efficiency, knowledge, ease of the transaction, as well as 100% assistance if ever there is an issue during the period of ownership. Most highly recommend.

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Diana Jimenez

Nov 25, 2012

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GM is very helpful and friendly! Their staff is friendly and helpful! I have leased two cars from this dealership and they have done repairs in my cars and the offer a great service!

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AcuraDude

Nov 25, 2012

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This dealership has sincere people working there. They are not your stereotypical salesmen who pressure you into deciding on the spot. It seems they had my best interest in mind when deciding between a truck I wanted but didn't need and a car that was more sensible. Kenny and Tony do an excellent job running the dealership.

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CAROL JOHN

Nov 24, 2012

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My 5th car from them and always a pleasure they are the greatest people to deal with. ROBERT ELLARD is the greatest sales person THANKS.

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DaneC

Nov 24, 2012

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Ron made everything as smooth as possible and the entire process went through without a hitch because of his efforts. Would definitely buy my next car from Acura of Westchester because of the great experience I had this first time.

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christineconsiglio

Nov 19, 2012

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Anthony made our car shopping experience easy and fun. Not only was he extremely knowledgeable, but he was also easy going and NOT pushy. He worked with us to find the best car for the best deal.

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WhitneyMyers

Nov 16, 2012

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I recently purchased a used car from Acura of Westchester when I decided it was time for a new car. My fiancee had purchased 2 cars from this dealership in the past and they were always very friendly and helpful. He had always used Rich Link as his sales person so I decided to do the same. Rich was very helpful in finding me the car I wanted that was also in my price range. He quickly got me a loan and registered my car for me and also gave me a number to an insurance agent that helped me get me own insurance. I am very pleased with my car and would definitely recommend Acura of Westchester to anybody searching for a new car.

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vindawgs12

Nov 15, 2012

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This was my first new car purchase since 2003. Acura of Westchester offered top notch service and superior guidance throughout the whole experience. Kelly Ryder was very knowledgable on all ACURA models and made me feel comfortable with my purchase. She was honest, professional and friendly. I had shopped around at other dealers and I can truely say that Kelly's service excellence was a major factor in my decision to purchase a TL with this dealer.

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esanchez8701

Nov 14, 2012

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I had an issue with my car on a friday, I was stuck in CT where I work. Sunday I had the car towed to acura of westchester. Chris was in and he is always a cool dude. First time I ever was service by him. Tom is my service guy but I have to admit Chris did such an awesome job just goes to show you anyone there can be of superior service. Chris knows how to take care of the customer, treats them right with professionalism and respect. Thanks again Chris,Acura of westchester's loyal customeryou know who I am

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Michelef15

Nov 12, 2012

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I am so happy with my new car and how friendly and knowledgable Brianna and Vinny are. These two go above and beyond to help in every aspect. It was their personality, friendliness and knowledge that led me back to get my car. They kept me inform about when my car would be ready to be picked up. I have recommended buying a car to everyone I know simply because they offer the best deals, and have a quick outstanding service. Thank you for making the sale of my car such a pleasurable quick experience.

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vmissnessa53

Nov 12, 2012

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This is a great dealership. Sunday hours convenient. Generally sincere customer service given. Time of appointment usually accurate. Willing to squeeze you in. Courteous, comfortable atmosphere.

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kkelly1982

Nov 8, 2012

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Brianna was wonderful to work with. She is very professional and accommodating to her customers. She made our buying experience very easy and we are extremely happy with our purchase.

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Fpnyc

Nov 5, 2012

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I've bought many cars this was by far the best experience I've ever had. No games at all. Ken and Rich told me everything I wanted to hear. Rich as also contacted me since the sale to make sure I have no problems. Highly recommend this dealer

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Deniseperez1104

Nov 3, 2012

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As a female shopping for a decent car at a great price, Brianna Made me feel so comfortable, understood my financial needs and was very patient throught my entire thought process. She was very well informed and was a great and professional saleslady!!!

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BMullin64

Oct 31, 2012

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I have had a few car buying experiences. This was the best experience I've ever had. They were informative, attentive and made the transaction as seamless as possible. They answered my questions and anticipates my needs in terms information I required. I look forward to working with them again.

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krysten.l.white

Oct 27, 2012

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I just leased my first Acura TL with Liam Tully today. From our first phone call to driving away with my Acura, Liam was extremely professional, knowledgeable and friendly. I was dealing with multiple Acura and Honda dealerships in the CT/NY area and drove to Larchmont to make a deal with Liam because he was a trustworthy and transparent salesman which is very hard to come by. He made me feel very comfortable with the sale and did everything he could to get me the best price. I had a great experience and I will definitely recommend this dealership to friends and family!

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kscher01

Oct 25, 2012

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Under Kenny Hick's leadership they have assembled an outstanding team of sales and service representatives. My husband and I have purchased over 20 vehicles from them since 1986. i would not go anywhere else.

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alexa4598

Oct 25, 2012

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This has been my second time leasing a SUV through Acura of Westchester with Rich Link.He is truly a great salesman that addressed all my concerns and provided me with a great deal. I will continue to work with Rich due to his professionalism and his dedication to making his clients happy. I will continue to recommend my family and friends to Acura of Westchester, but to seek out Rich because he gets the job done!!!

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inspector01

Oct 23, 2012

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Only one word can describe Anthony Meed "EXCELLENT" i did my research online without an knowledge of Acura of Wwestchester. After walking with Anthony and looking at a number of Pre-owned vehicles I found the perfect one. Anthony,your strongest attributes must be patience because it showed during my visit. Thank you, Acura of Westchester.Regards,Winston SturgeBrooklyn, NY.

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Mindel_Klein

Oct 23, 2012

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This is our 3rd time leasing an Acura from Acura of Westchester. On the last two occasions we worked with Robert Ellard, who has been an absolute pleasure to work with.Robert is extremely helpful, friendly, frank and knowledgable about the cars he sells. He made the process extremely easy for us from beginning to end. I would highly recommend working with Robert and this dealership.

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Lilxchocho

Oct 22, 2012

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Brianna and her team were friendly and eager to make our day. She went above and beyond so the process was easy. Best customer service around. Thank you and we will be sure to spread the words.

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larryp82

Oct 22, 2012

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I highly Recommend this sales Rep. John Castiello was very friendly and helpful got everything we needed at a great price that i wanted. he always made his phone calls to keep me up to date on the status of my purchase. i highly recommend John Castiello to anyone who visits Acura Of Westchester..

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GinaLucas

Oct 21, 2012

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Anthony Rodia helped us lease our 3rd TL from Acura of Westchester. My experience was easy and fair, and Anthony was friendly, knowledgeable, and responsive. I would highly recommend using this dealership. Ask for Anthony - he was great and we look forward to leasing from him again in about 3 years! One special point, I am a woman who did the deal for my husband and me. I never felt any whiff of sexist behavior. Not that I should have, of course, but it is worth noting that I was very pleased with how I was treated on that front. I have bought/leased several cars over the years and I know when it feels like I am getting a different kind of treatment. Not here. Also, the service at this dealership is terrific. I do not take our car anywhere else. Get the TL - we LOVE it!

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Oronzio

Oct 16, 2012

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Made car buying an enjoyable and easy experience! We were undecided between buying a pre-owned, leasing and buying new. Brianna walked us through the various scenarios and never hesitated to have us test drive multiple cars. She is very responsive, professional and intuitive regarding her customer's needs/wants. Very friendly, knowledgeable and easy to work with - you can call her with any question and she will get back to you asap. It was a pleasure - it's our second purchase from this dealership and I wouldn't go anywhere else. For us, there's no comparison for the quality of the product and the quality of the sales staff.

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MJLJDevlin

Oct 14, 2012

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Excellent customer service. Patient, thoughtful and honest. Financial process simple and organized. They delivered exactly what they said they would, which was all we were looking for. We even received a thank-you follow-up call from Anthony (highly recommended!), which was a class move.We visited other Acura dealers, and these guys were head and shoulders the best. We will do business with them again, and recommend Anthony Meed.-- Mike D.

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Calvins5

Oct 12, 2012

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No one and I mean no one, takes customer satisfaction more personally than doesThomas Maxfiled at Acura of Westchester's service dept. We have been doing business with Acura of Westchester for years and frankly, Thomas Maxfiled has an awful lot to do with that fact. We absolutely feel that our car could not be in better hands, than when we leave it with Thomas. Thomas is excellent at his job and even better, he has a wonderful gift of explaining, so that we fully understand, what service/work will be done and when the work will be finished.We are not in any way related to Thomas Maxfield, we love him all the same. Thank you so much Thomas for all the years of wonderful service. We recently purchased another new Acura TSX from Acura of Westchester and Thomas, you were a strong point in that equation. Acura of Westchester is always ready to step up. Thanks guys; we love our new car!!!

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bethm1621

Oct 12, 2012

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I had a wonderful experience at the Acura of Westchester. Kelly Ryder was so amazing. I was impressed with Kelly, at first, because she emailed me information about the MDX that I didn't ask for. Kelly went above and beyond to help me get the MDX I wanted, in the price range I needed. She also didn't pressure me into buying before I was ready, which cannot be said for every car sales person.

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Mollie Ragusa

Oct 9, 2012

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Acura of Westchester seemed to have a lot of inventory from which to select. Our salesman, Rich, was pleasant and helpful and did his best to "make us happy."

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Anon123123

Oct 8, 2012

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We went to Acura of Westchester and got an estimate for our trade in car that we were unhappy with. We went to other dealerships and looked on Kelley blue book and realized the offer that Acura of Westchester provided was too low. Kelly helped us negotiate a price that made both parties happy. She was extremely helpful and we're very happy with our MDX.

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mgomez67

Oct 8, 2012

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From the moment I walked in, Robert shook my hand and said "don't worry about anything I'm taking care of you now". Robert was very professional and very knowledgeable with a fantastic sense of humor. His only downfall is being a Vikings Fan :-) but I would definately recommend Robert to my friends.

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BMWald

Oct 8, 2012

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Rich was kind, considerate, not at all pushy and as far as the details of my lease and choosing a car he was thoughtful and thorough. I was not ready to lease for several months and he did not annoy me with constant phone calls. He just followed up once in a while appropriately. Very positive experience.

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Calvins5

Oct 7, 2012

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We just purchased a new Acura 2012 TSX from Acura of Westchester and our entire experience was simply outstanding. Our saleman was Anthonthy Rodia, who orhcastarated the entire transaction. Anthony is naturally friendly, well organized, knowledgeable, extremely polite and if he was not a care salesman would possibly be a priest. We absolutely love our new TSX! Thank you so much Anthony for you patience, your attention to detail and most of all for making our dream a reality. If you are looking for a wonderful salesman, see Anthony Rodia at Acura of Westchester; you can thank us later.

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PBen

Oct 5, 2012

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This was my second purchase of this particular dealer. My daughter, son and I went in to see Mr. Meed. Mr. Meed was a is usual wonderful self. Showed me several cars, told me all my options and made my purchase a quick and easy one. Best Acura dealership in my opinion. Everyone was very courteous even if they weren't helping you directly. Keep up the great work Mr. Meed and other guys!!!!!

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James L.

Oct 3, 2012

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I have been a customer of the service department for approximately two years and once again, all my expectations were exceeded. Chris is always friendly and very knowledgeable about the service requirements of my 2004 TSX. In the past I had my vehicle serviced by another Acura dealership and regret I did not patronize Acura of Westchester sooner. If your Acura needs factory service and you live in the NYC/Westchester area, see Chris.

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RMichaels

Oct 1, 2012

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Start to finish our transition into a new 2013 RDX was accomplished in 4 days with no stress and even some humor. This is the right place to be treated with respect, great pricing and as I said before a bit of welcome humor.

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martintorelli

Sep 28, 2012

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Acura of Westchester was recommended by a friend and we will always be thankful for his thoughts.Kenny has put a staff together that makes one feel that their business is truly appreciated. Amazingly, Kenny seems to have an open door policy for everyone.Brianna takes nothing for granted, is upbeat and pleasant, and has a thorough understanding of the Acura product line. Anthony was also a big help and was able to help without any misstep when Brianna was off.Our experience with the Service department on our previous vehicle is much the same. Peter and Freyi are knowledgeable, caring, and most importantly, honest about what is needed and what can wait. The Finance staff will take all the time you need to explain all options and questions.

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janoconnell

Sep 28, 2012

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Our experience was very satisfactory. This is the second car we have bought from Acura of Westchester and David Sokoloff. We also like the service department.

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ronnie J

Sep 25, 2012

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They let me know what was wrong with my car and went over pricing. I appreciated when I called them a week or two later to discuss my car and they had time over the phone, even faxing me information. I thank them truly.

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ddelibro

Sep 24, 2012

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I recently purchased a 2012 MDX with nav/entertainment from Acura of Westchester. This was my first purchase from this dealership. I would like to thank Anthony R. and his team for delivering a great vehicle, at a great price, without the haggling. I especially want to thank Anthony R. for his professionalism, patience and the ability to put this deal together while trading in another vehicle. I appreciated how informed and knowledgeable he was of not only the Acura Products but other SUVs in its class.I will definitely recommend and go back to Acura of Westchester, specifically Anthony R., for any future Acura purchases.

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evan.williams35

Sep 23, 2012

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The Anthony Rodia was very professional and courteous. He explained every very clear and concise. I feel confident that I mad the right choice in purchasing my Acura and using this dealership.

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LouielooseILX

Sep 23, 2012

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Working with Richard Link to get the vehicleOf my choice was a pleasant experience. He went out of his way and did more than I ever would have expected from A car salesman. He was very knowledgable of all Acura vehiclesAnd what was needed in order to purchase/lease one. Based on my experience with Richard I would reccomendAcura of westchester to any of my friends andFamily members.

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ASK7

Sep 19, 2012

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My high rating for Acura of Westchester is reflective of my excellent experience in leasing a 2012 Acura TSX. The professionalism, knowledge and overall customer service extended by Nicholas Ramunto and Rich Link allowed me to feel comfortable about this lease agreement as well as the potential of a business relationship beyond completion of this lease agreement. I highly recommend this dealership and especially working with Nicholas and Rich on a sale or lease of any Acura model.

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southpawrie

Sep 15, 2012

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Kelly was absolutely fabulous. She was thorough and took her time explaining everything. She worked very well with me and my family. Chris was also very accomodating making us feel like part of the family. I would reccommend this dealership to anyone interested in buying or leasing a car.

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najam12ka4

Sep 11, 2012

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I was looking to get out of my 2010 Audi A4 early (actually 10 months earlier than my lease maturity date) and was not finding any dealer who I felt was dealing fairly with me (keeping the Audi in equation.)Finally, a couple of weeks ago on a Sunday, I went to Acura of Westchester (with very little hope for a good deal on a new TL). I was welcomed by this amazing lady, Brianna Tozzo, who was extremely professional and easy to work with. For the first time in my life I was dealing with a sales consultant who was not pressuring me to get into a deal. She was considerate of my concerns (features and financial) and did her best to address those.I highly recommend Brianna (and Acura of Westchester) if you are looking for an Acura.

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jggranucci

Sep 11, 2012

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Second purchase from this dealership and both times I came away totally satisfied. Have always been treated very well. Kelly did a very good job throughout the sales process and Kenny did what ever was necessary to make sure I was satisfied. I will continue to use them for service.

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CLP2012

Aug 29, 2012

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This was my first Acura purchase and I am very satisfied with my new car. Thanks to Ken Hicks who helped me get approved for my lease and to Dave Sokoloff who helped me through the whole process. Everything was done over the phone and my new car was ready to be picked up the next day. I was very pleased throughout this experience. Dave was there every step of the way always replying to all my phone calls and helping me as much as he could. He took care of everything and the process couldn't have been more easier for me!I will recommend this dealership to all my friends and family.

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michele1727

Aug 27, 2012

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Our lease was up and we came to the right place....Acura of Westchester and to the perfect sales consultant.....Brianna Tozzo. She helped me throughout the whole process and constantly kept us in the loop through emails and phone calls. Brianna demonstrated complete professionalism and cared about what our needs were in leasing a car. We had an awesome experience and would reccommend anyone to this dealership. Ask for Brianna.....shes the woman!! Thanks Brianna!!!

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suzieq917

Aug 25, 2012

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This is my third purchase from Acura of Westchester and was pleased with their service each and every time. I have worked with Tony Dellapietro each time as well and can not say enough about how wonderful he is. I trusted him with his advice on on every purchase and was never dissapointed. Oh and I did I mention what a super nice guy he is? This last purchase I had the opportunity to have Kelly Ryder complete the deal. She was a delight from start to finish. She is not only the consummate professional but also has such a warm and friendly personality. I know Kelly has been working at Acura of Westchester for not quite a year but if I didn't know better I would say she has been doing this for a lot longer. Her knowledge and professional salesmanship are that of someone who has been doing this for for quite a few years. I have and will continue to recommend Acura of Westcheter to my relatives and friends.

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cdf0105

Aug 25, 2012

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I've been leasing from this dealership since 2004 and every experience is pleasant and hassle free. The location is accessible and the inventory is plentiful so pick up is within days. Rich was friendly and very attentive to ensure we covered all my questions to my satisfaction. All the services provided by the dealership are handled with efficiency and care.

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alanepalma

Aug 24, 2012

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I purchased a pre-owned 2010 acura mdx from acura of westchester. We worked with Brianna Tozzo who was very professional and worked with us on getting the car that we really wanted. The whole process was very easy and I would definitely recommend both Brianna and Acura of Westchester to family and friends.

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sfizzinoglia

Aug 22, 2012

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I received EXCELLENT service from all the employees at Acura of Westchester. Robert was my direct contact and was very knowledgeable and professional. I would highly recommend him and this dealership to friends and family.

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bronx1480

Aug 22, 2012

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i just recently purchased a 2009 acura rl from a hyundai dealership. i was kinda uneasy about the whole purchase because the car wasn't purchased from acura dealership. I called and spoke to sal and told him about my concerns and he scheduled a appt to get my car thoroughly inspected . He also told me that he would be off and that chris would take care of me. Once i got there chris was very helpful i told him that the leather on my door panel was messed up. I asked could he check and see if that was covered under warranty. He told me he would look into it and also was given a loaner car until my car was ready. Once my car was finished chris gave me a call ad told me he ordered the door panel free of charge and that the car was in great shape. i went to the dealership expecting the worse and chris took care of me the right way. The only service i had done to the car was an oil change for 28.00. This dealership sets the standard for how all dealership should be run. Once i'm ready to make another big purchase i will definitely be purchasing from acura of westchester.Before i left i went upstairs to inquire anout an extended warranty and vincent paciariello proceeded to help me . He remembered me from a few weeks back when i was looking for a car . i asked him about the extended warranty and he asked me where did i get my car loan from. He advised me that i should fill out a financing application and he will see if he can beat the rate and also tie the warranty into the financing.I haven't received a call back yet but i am sure he is working on it.

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ucsgrivas

Aug 21, 2012

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The experience I have had with purchasing my new "used" car was far greater than anyone could have expected or imagined. It could not have gone any smoother. Both of these gentlemen are the greatest assest this dealership could have. Their attention to detail was outstanding. All dealers are not the same, Acura of Westchester is the top choice for any new or used car that you are looking for!Everyone I know will sure to be told to contact Kenny or Rich when they are looking to purchase their car.

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Regis1719

Aug 20, 2012

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We purchased a certified vehicle from Acura of Westchester. My wife and I were helped by Brianna Tozzo. She replied to every email and notified us all through out the purchase process. We were very pleased with the service we received from her. She was very understanding to our needs and was able to place us in a great vehicle. Thank you Brianna!!!!

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dheslin

Aug 17, 2012

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The process of purchasing my MDX could not have been easier. Rob took care of everything and couldn't have been more accommodating. They did not apply any pressure tactics you often get when working with other dealerships. He offered to pick me up at the train and took some time to walk me through every feature of the car, including hooking up the bluetooth connection to my phone.The only negative I have to offer is the fact that Rob is a Viking fan, but nobody's perfect. Despite that fact, I would still highly recommend working with him and this dealership in the future. Working with Tony (manager) was a great experience as well.

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johncolangelo

Aug 11, 2012

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The ILX is our third Acura from Acura of Westchester. Working with Kelly Ryder and Chris Graven was a pleasure. They are knowledgeable, friendly and dependable. We will most likely be back for our fourth Acura in the near future! That says it all. If this website would let us, we'd give them a perfect 10! Thank you!

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Solonge85

Aug 9, 2012

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On August 2, 2012 I walked into Acura of Westchester to service my 2005 TL. I drove out with a new 2012 TL! All I can say is that everyone at this dealership was excellent, I can't put into words how much they helped me to close the deal on my new car! I was very nervous since this was the first time I was purchasing a vehicle on my own. Everyone I worked with had the sweetest hearts and really looked out for my 6 month old daughter and I. After spending almost 8 hours at the dealership working out all the kinks and trust me I had a lot of kinks, I drove away a happy woman and I couldn't ask for better service!

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Bmwaudi

Aug 7, 2012

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Kelly Ryder at Acura of Westchester in Larchmont is a pleasure to work with. As we all know, its all too common to run into an obnoxious car salesperson, who is only interested in receiving his/her commission as soon as possible. However, Kelly proved to be a wonderful exception to that cliche. She did not pressure me and showed a real interest in finding a car suitable for my needs. Because of her pleasant demeanor, I decided to purchase an Acura TL instead of another AUDI.

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hamjammy

Aug 5, 2012

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The service provided by Mr. Meed was excellent!!!! And the time taken to assist me was quick, which was great!!! I really was pleased overall with the whole leasing experience from start to finish.

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Vivs

Aug 4, 2012

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I had to rush in buying a car before moving away for school in Texas and Rich Link was so helpful and made the whole process quick and easy. I was able to get the car within a few days which was almost impossible considering it wasn't in stock, but Rich went above and beyond to get the car before scheduled from the warehouse! The price was great, the dealership was great and Rich made my first experience buying a car a great one! He was on top of everything, very informative and very friendly! I would absolutely recommend this dealership and Rich Link to present and future customers!

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newowner24

Aug 3, 2012

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When I was looking to purchase my first car a friend of mine recommended I go to Acura of Westchester. She used them in the past and had only good things to report. My Sales Rep was Anthony Mead who is extremely knowledgeable, friendly and patient especially with an indecisive first time car owner such as myself. He would call me periodically to see if I decided to purchase and at no time did I feel rushed or pressured. He was also great in putting together a package that fit well into my budget. Turn around was very quick and I couldn't be happier. The overall dealership could work on greeting/welcome for clients when they walk through the door that would greatly improve their overall "friendliness". Otherwise i am happy to recommend Acura of Westchester and Anthony Mead again. Regards,TNS

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Msalea

Aug 2, 2012

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Never had a more pleasant experience with a dealership. Lovely!! This is my third one since 2007 and I plan on leasing Acuras for as long as they'll have me... Only from Acura of Westchester of course!!!!!

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SMnodeal

Aug 2, 2012

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Below are the details of my purchase of a 2010 Acura MDX from Acura Of Westchester.They have since contacted me to work out a settlement of the issues with the vehicle.I was impressed that they did make a honest effort to come to a suitable agreement to fix the issues. I would have appreciated it much more if they would have showed this level of service from the beginning. I got estimates for the repairs that were needed and faxed them to Danny at Acura of Westchester and he had a check issued and sent to me to reimburse me for the expenses. My phone conversations went great when I decided to purchase a 2010 MDX. The sales person seemed very nice and helpful on the phone, he assured me the condition of the MDX for a used vehicle was "perfect". Called me back had me speak with the sales manager Danny who told me car was in excellent condition other that a few small dings in the hood that would be fixed there were no issues with this car. I was very clear with both them that I would have to travel 12 hours to see the car and purchase it and I did not want any surprises with the condition and price. I was very clear that I wanted the car to look as they claimed it was "perfect". Both guys seemed very helpful and upfront about the vehicle the condition and price on the phone. I am from out of state and had to drive 12 hours to pick up the car. The only day I could do this was on Richards day off but he said it was fine and would meet me at the dealership to do the deal. I arrived at Acura of Westchester a little early so Richard had to take a few minutes to bring to car around front for me, no problem for me. The 2010 black MDX looked great at a distance but a closer look is a big difference. Major issues were all four rims had deep scrapes and gouges, the hood still had noticeable dents, the side panels and had deep scratches and scrapes, a piece of the plastic strip on the roof was dented and lose, one running board dented and scraped, inside leather was stained, only had one head set for rear DVD, from plastic scraped and noticeable marks all over vehicle that looks like hail damage. The sales persons attitude changed from great guy to pushy rude and unreasonable sales person, speaking with Daniel was no better, after my 12 hour trip he said take it or leave it and was very unreasonable. Danial did finally agree to replace only one scraped rim. Being under pressure after driving 12 hours I had to make a deal and they knew this and were very rude about it. Danial and the sales person only provided one remote key and inflated the cost of a 2nd key, then claiming to give it at their cost which was actually the regular selling price. It got worse after getting home the antenna on the roof leaked and ruined the rear dome light; then there is noticeable water stains on the ceiling. It also appears when I asked Richard to clean off the leather he used black touch up paint on the leather as the vehicle smells of paint inside and stains have black streaks on them. Be ready to take your time and check the vehicle over well and do not let them rush you.

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Klmpjs

Jul 30, 2012

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Kelly Ryder at Acura of Westchester in Larchmont, NY was GREAT!!! She found us EXACTLY what we wanted & gave us a fair price! She was so nice & the process was quick & efficient, she returned every phone call promptly & went above & beyond what we expected!!!

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Stephi902

Jul 26, 2012

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I haven't stopped telling about my amazing experience here! Leasing my first brand new car from this dealership had to have been the best decision I have ever made! They have a very friendly & welcoming environment going on (not over-bearing at all). As soon as I was introduced to Kelly it was like we knew eachother for years. She is very personable, confident and knowledgable about what she's selling you and does everything she can to get you the best deal possible. I went in knowing that I wanted to lease the new 2013 ILX. We took it out for a test drive while she explained the features of the car and the programs that would be offered to me at Acura. When returning back to the dealership, she introduced me to Chris Graven who was just as personable and friendly. He immediately sat down and worked out the numbers as we laughed and invisioned my soon-to-be new car. The price and deal that they got me was unbelieveable. It was exactly in the price range that I was shooting for. I was put on a waiting list for the first white ILX to get on their lot(which was coming in a week or so). Kelly stood on top of everything for me and never once did I feel as if I was forgotten as I waited. She checked in throughout the week and as soon as the car was off the truck, I received a text from Kelly! As soon as I got there, we checked out the car and within a half hour everything was signed and I was driving off the lot in my car! This was the best and easiest experience I could of ever hoped for & I will definitely be back to see them again!

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knickens

Jul 26, 2012

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I would like to thank Anthony Meed and Chris Graven who was very professional and efficient in making this deal run as smooth as possible. Anthony was very informative and knowledgeable about the vehicle. Chris work with me to help me trade in my old car, so I may purchase a new car. Overall my entire experience with the whole team at this dealership was great. I would definitely recommend this dealership. Keep up the good work. Thumbs up!

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Robert

Jul 25, 2012

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Tremendous buying experience with a knowledgeable staff made this a very rewarding experience. The entire staff was on point with recommendations, comparisons vs competitive cars in it's class. A model dealership as to how to handle customers from the minute they walk in the door to when they leave. I am recommedning all of my associates, friends, & family to Acura of Westchester. If you go to any other Acura dealer in Westchester or the Tri-State area, you've already made a mistake, go to Acura of Westchester.

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bluma28

Jul 23, 2012

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I can only reiterate what previous reviewers said before me... This was by far the easiest and most pleasant car buying experience I have ever had. There was no pressure, no games, no 'wheeling and dealing'. In fact, the whole deal was done with Vincent through email and he was very straightforward, attentive, and easy to work with. This dealership was recommended to me by a friend who purchased her RDX at Acura of Westchester, and I confidently pass the same recommendation on to others.

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BobbyLap

Jul 21, 2012

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Very pleasant experience. Lorena was approachable, helpful, and knowledgeable. The deal was done without that usual back and forth (seeing salesman, manager etc...). They had the car I was interested in, and was available when I wanted it. It was truly hassle free.

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staffturtle

Jul 20, 2012

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We were very pleased with this dealership in general, and with our sales person in particular. We spent almost a year searching for a new car to replace our 5-year old one. Along the way, we test drove two different Acura models here at least 4 times. Our sales person was very patient with our indecision and did not apply any pressure. She was very expert on specs and performance, and answered all our questions in a helpful way. She also provided very clear information on the various available financing deals, and we were not surprised by any unexpected charges or fees when we took delivery last week. When our lease is up, if we decide to get another Acura, we would definitely go back to this dealership, and to our sales person if she is still there. Our enthusiasm reflects our happiness with the product, but we also found the whole process at this dealership very painless.

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almaviera

Jul 18, 2012

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I've gone to the Acura of Westchester 3 times for a new vehicle since 2004 and I will continue to go back as they are professional, courteous and honest. They remember me by name and always take such good care of me. My sales rep, Liam, was amazing in every way possible. Liam went over and beyond his duties in sales to ensure I was able to get my vehicle. His professionalism is unsurpasable! All I had to do was get in and drive. I can't say enough about Liam, his manager Chris or the dealership itself. It feels like more than a dealership, it feels like family. My family, friends and I will continue to purchase or lease vehicles from Acura of Westchester as no other dealership has come close to comparing w/them. Sincerely,Alma M. Viera

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rhattar

Jul 17, 2012

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Peter is absolutely great. I live about an hour away from the dealership and probably pass 4 other Acura dealerships on way to Acura of Westchester. There is only one reason I do this; I know that Peter (in service) will take great care of my me and my cars. My wife and I have owned 5 Acuras and all have been serviced at Acura of Westchester. Trust is a huge piece of the automotive repair industry and Peter has earned my trust over these past 7 years. I give him my highest recommendation. Ron

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asantiago83

Jul 16, 2012

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Recently picked up an 2008 Acura TL from this dealer and I have to say that the whole process was a very good experience. My situation was challenging for everyone but Liam and Chris really pulled it off and were able to put me in my dream car. The team was very friendly and not trying to just sell me anything. They listened to what I had to say and made the appropriate recommendation. I will send my friends to this dealership and looking forward to a great partnership between myself and Acura of Westchester

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velascod

Jul 14, 2012

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Brianna was efficient and was knowledgeable. When she didn't know the answer, she didn't lie, she went and found out the answer. This shows integrity.

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KLott

Jul 11, 2012

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I worked with Kelly for a couple days via E-mail/phone calls prior to meeting her in person. When I arrived at the dealership it was like we had known each other for years! She had the car ready, and waiting for me and even spent 10 minutes in the car showing off the features. I was in and out in no time and did not feel rushed or pressured into any thing. She handed me my keys and I was off in my new ILX. She even E-mailed me a few days later just checking up on me and the car.Thank you Kelly!

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VictoriaSchmid

Jul 9, 2012

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Brianna was a pleasure to deal with. She was friendly, knowledgable and full of energy. If you're interested in leasing or buying an Acura, we 100% recommend Acura of Westchester and Brianna Tozzo. THANKS!!!

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aabekow

Jul 8, 2012

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Quick, easy and professional. Plesant to deal with.Stayed on top of everything.Actually a kudo also to yourervice dept. I was convinced to buy another Acura after my 2004 TSX was totalled in an MVA, because the service people (I think her name was Elizabeth)worked with Acura to get my broken radio fixed even though technically it broke just after the Warrant Extension. I would highly reccomend this dealer.

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acantu86

Jul 7, 2012

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Great experience, highly recommended, staff is great and very helpful in every way possible to make your experience the best you can possibly ever have

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alanfleisig

Jul 6, 2012

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A totally professional, straightforward, pleasant car-buying experience. Which is something you can't say every day. Vincent was totally professional from the first email inquiry I sent him to closing. Good price, excellent financing terms, no BS. One minor quibble is that the dealer markup on accessories, which will be offered as you're wrapping up financing, is a little high -- which is fine if the acccessories need installation (for example, the side moldings we bought for our car), but for simple things like winter floor mats one could order directly from Acura for less. That said, overall experience was outstanding. My wife and I were extremely pleased.

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steng

Jul 4, 2012

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This is my third lease with Acura at Westchester and my experience every time was nothing but professional and courteous! Ms. Tozzo was friendly and knowledgable, as well as flexible in dealing with my needs and concerns.If you are looking to buy or lease an Acura without the typical "HIGH PRESSURE SALES TACTICS", I would highly recommend Ms Tozzo and the Larchmont dealership!

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juanz

Jul 3, 2012

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Kelly was very professional. She provided excellent service and was very friendly. She was a great help and I would definitely recommend the Acura dealership in Westchester!

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MarciaK

Jul 3, 2012

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This the second Acura TL we bought with the help of Rich Link. The second purchase was in a way an emergency. Our car had been total'ed in an accident and we needed a new car, quick. Rich had been great the first time my husband walked into the dealership. He listens and is responsive. There's no sales talk with Rich. He wants to know what you need and then he goes and does it. No fuss, no eye-rolling, no nonsense. This time we had our new car within 24 hours of calling Rich, with everything we wanted and nothing we didn't. We have two homes, one in NYC and one in CT, so I think it says a lot about the man and the place he works that we would go out of our way to see him about a new car.And did I mention that we love the Acura TL!

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karppool

Jul 2, 2012

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We've purchased 2 Acuras from Brianna Tozzo. Brianna is knowledgeable, friendly and professional, and will go the extra mile to ensure you have what you need as well as what you want. I do not hesitate to recommend her if you are looking for a new car. The level of service at this dealership, once you are an Acura owner, is also top notch. The integrity of the people we deal with, and the level of service, are what keep us coming back to Acura of Westchester.

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rb1173

Jul 2, 2012

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MY overall experience with Acura of Westchester was wonderful. The Staff was great and I was in a brand new car with in 3 Hours. I would recommend this dealership to everone.

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cjnoschese

Jun 30, 2012

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Another great experience at Acura of Weschester from my first visit in 1986 to present day. Great sales people and a first rate service department. They make buying and servicing your Acura a stress free experience.

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emartin008

Jun 30, 2012

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They are very fast and accurate. i love that they explained every document to me from beginning to end. I was referred to them thru a friend and have been going there since.

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KEnnass

Jun 29, 2012

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Very good overall expeirience. Very knowledgeable and professional. Matched, and then beat other competitors pricing. Normally an expeirience I do not enjoy, this was the opposite. I would definitely by more cars from this dealership. Kelly and ken made this whole event fabulous

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lorikh

Jun 28, 2012

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Anthony and David handled the purchase of my new car (and trade-in of my old car) together, and it all went smoothly - on time, clear process, nice people!

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remaxkim

Jun 28, 2012

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John was very personable and helpful throughout the process. He helpedus with every question we had and took the time to talk to us about used and new.We are very happy with the service we recieved and this is my 3rd acura and by far,the best dealership yet. I will be sure to recommend to all of my family, friends and clients since I am in sales and understand what how important customer service is.

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brianbenson

Jun 27, 2012

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I recently leased an 2012 Acura MDX from Westchester of Acura. My wife and I came in with our 2 little girls and the experience could not have been any better. We dealt with both Chris Graven and Brianna Tozzo. They were both extremely, knowledgeable, professional, and an true pleasure to work with. The entire process was seamless and unpressured. I have leased many cars prior to this and this was the BEST experience I have ever had or could have wished for. There is no doubt that I would not only go back to them for my next vehicle, but I would also recommend them to everyone I know who is looking for a car.They were perfect!

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Lauri Fay

Jun 26, 2012

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This is the second car we have leased with Brianna Tozzo and Acura of Westchester. We are very happy with the service! Brianna is very professional, yet extremely friendly. She is a pleasure to work with! I am sure we will continue to have a great relationship with Brianna and Acura of Westchester for many years to come.Lauri and Tom Fay

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aphand

Jun 25, 2012

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Both Kenny and Kelly were very helpful-professional and they came in with a very good price. The car was delivered in a timely manner. We were shown how to use the the tech package which was of great help and all questions were answered very well.

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ANGELINAA

Jun 19, 2012

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5 STAR SERVICE!!! Working with Brianna Tozzo was a pleasure. She makes you feel very comfortable and was willing to do what it took to get me to continue to be a Acura customer. Beacuse of her honesty It allowed me to feel very comfortable as if i was talking to a family member. She was eager to listen to my concerns, needs and wants.She was very sincere and was not pushy one bit. I really appreciated her style of selling, attitude and most of all personality. I would absolutely refer her to anyone I hear that is interested in purchasing or leasing an Acura!!! THANK YOU BRIANNA FOR THE PLEASURABLE EXPERIENCE!!!

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ejayfrancisco

Jun 16, 2012

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Im so glad my friend referred me to MS Brianna Tozzo. She is very professional and extremely friendly. She made me feel comfortable in choosing the right car for me. She is honest and practical. She will tell you if you really need this and that... and will not force you to get something that you are not happy buying with. It was a very happy experience buying my car in Acura Westchester.

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Anthony7907

Jun 15, 2012

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The Dealership was great, and the sales lady Ms.Lorena Parra was excellent, and very informative. I would recommend buying another car there for myself or someone else.

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joevformica

Jun 15, 2012

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I recently leased a 2012 TSX and dealt with John Castiello, who was both friendly and extremely knowledgeable. I was under some time constraints regarding when I could get to the dealership, and how quickly I needed the car, so I especially appreciated that John made the process as easy as possible. He was always available to speak to and did a great job of following up with me every step of the way. I believe he went out of his way to work with my schedule, budget, and needs. I would recommend John to anybody who expects great service, honesty, and a smooth buying experience.

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edwardcollado

Jun 14, 2012

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Rich was very attentive and courteous. Provided me with a great experience and a seamless transition with my trade in vehicle. He was very knowledgeable and explained all the details regarding warranty, service and parts. I would definitely recommend this dealership to friends and family

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JA1026

Jun 9, 2012

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As always it was such a pleasure working with Acura of Westchester! This is our 3rd car from this dealership and it definitely won't be our last! Lorena Parra is a great saleswoman! Thank you for another wonderful experience!

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Hinda Rubano

Jun 9, 2012

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Working with Brianna Tozzo was a pleasure. She was so personable, helpful, and efficient! We would definitely recommend Brianna and Acura of Westchester!! They really value customers!!!

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dmt00_1998

Jun 9, 2012

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This was the second Acura dealership I visited and was clearly the most customer friendly. This really had nothing to do with price, just reliable appointment times and service.

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mollymisha

Jun 8, 2012

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Rob was very courteous and helpful. He had all paperwork prepared beforehand, I did not have to wait. He was very willing to answer any questions I may have had. He really is a very pleasant and knowledgeable salesperson. I would definitely seek him out for my next Acura.

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michaelyoung

Jun 7, 2012

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I had an amazing experience at Acura of Westchester. Kenny Hicks was extremely generous with the deal he made me. He made the buying process quick, clear, and easy. Kelly Ryder was extremely thorough and friendly and stayed in touch with me throughout the entire buying process. Her attention to detail when teaching me the ins and outs of the car was first-rate. I would highly recommend Acura of Westchester to anyone who is looking to purchase or lease an Acura in Westchester County.

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makia1029

Jun 6, 2012

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John was an outstanding dealer. He was helpful, enthusiastic, informative and dependable. I was able to choose the Acura best suited for me. Thank You John. :-)

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klaganza

Jun 6, 2012

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Love working with Rob - he makes the experience fun, has a great sense of humor and always knows exactly what we want. Also makes us feel comfortable and its because of him that my husband and I keep coming back to Acura of Westchester from Connecticut every time we get a new car.

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msgang

Jun 6, 2012

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It was a very pleasant visit to the dealership. we were greeted right away and our inquiries answered. the next day we went back after deciding what to get and it went smoothly without a glitch. all we had to do was sign and we went home with the car. if ever we decide to get another car in the future, this is the place I'll come back to.

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lisab315

Jun 4, 2012

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We have been customers of Acura of Westchester since 2002. We would not buy an Acura anywhere else. Bob helped us find a 2010 TSX in excellent condition and gave us a fair price for our trade-in. He reviewed the car's features and set up the Bluetooth. He had the car ready in a very expedient manner. We highly recommend this dealership to anyone interested in an Acura.

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cmmei

Jun 4, 2012

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Rich was quite helpful explaining the details of the lease and the car we selected. He took the time and went out of his way to give us the best deal possible. Rich is extremely friendly, attentive, and personable, and we would highly recommend him to any referrals looking for an Acura vehicle.

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rich meyers

Jun 3, 2012

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Kelly, Dannny and the manager were terrific in there attention to my needs. They took there time and came up with many options. I have bought my last 3 cars there and i get about 259k miles on average. Not bad. Kelly new her stuff and was very helpful I highly recommend the group. I thanks them Rich Meyers

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grod1626

Jun 2, 2012

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John was a wonderfully honest and caring salesperson. He made the leasing of my MDX a thoroughly enjoyable experience. He is going to go a long way in this business, and I wish him all the best!

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Susie W.

Jun 1, 2012

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Rich was extremely helpful when looking to get out of our Lexus RX lease and lease a new MDX. We highly recommend using this Acura dealer and Rich!

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doms718

Jun 1, 2012

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Excellent service. Brianna was on top of every aspect of my transaction, right down to adding the plates to my new TL. Both Kenny Hicks & Brianna Tozzo made me feel secure with my lease, and this is my 4th Acura from this dealership!

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joseph.dick

May 30, 2012

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very good to work with this person all the people in the dealership were very helpful and i was treated very well and would recommend to other people I know

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coletted1

May 30, 2012

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I had a very pleasant experience, I went in to the dealer only to look, and they work so well with me, I could not refuse the offer.

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Lisan611

May 30, 2012

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Brianna is welcoming and professional. She made our new MDX purchase fabulous. This is the second time that we have dealt directly with her. Amazing and knowledgable about all aspects of the vehicle.

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Lennyd10

May 24, 2012

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I find Acura of Westchester to be a highly professional and friendly place to purchase a car. This is my 2nd auto from them and I had a great experience especially with my sales person Brianna Tozzo who took the time to explain and set up all my special features. It was an east and pleasurable experience thanks to Ms. Tozzo and the rest of the staff were just as good. I would recommend Acura of Westchester to all my friends looking for a quality car and experience.

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JPSmith127

May 24, 2012

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The customer service was exceptional; I was met with a friendly greeting and had a great overall sales experience. The sales staff was able to find the MDX I was looking for at the price I wanted to pay. From the purchase to the point where I took possession of my new SUV, the whole process was easy and done quickly to suit my needs. Overall, the best car buying experience Ive ever had.

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glennpeck

May 18, 2012

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This is my third car purchase from David in the past eight years. He listens well and knows each car inside and out. I like that he gives me the best price up front and works hard to get me a fair price in the trade in.

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Atentoami

May 17, 2012

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1st i was very impressed of the seller comunication and proffesion about the car i was interested. 2nd they got me approved with a very good interest rate on a certified car acura while i had my doubts since i didnt have a good credit they still helped me to get approve on the first try. 3rd everything went smooth and easy after that, they walked me through the car and teach me all the technology it comes with the car and all their functions. And last i will definitely recomend this dealer to anyone who have doubts about getting approve they will try their best to get you the car you want trust me you wont be disappoint!!

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mtm921

May 17, 2012

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The experience that I have had with Acura has been one that I always will remember as welcoming,as if I was family, that's how I was treated. Kenny Hick has gone above and beyond what General managers have done, he makes suggestions, helps for a solution that is accomidating for you, as the customer, and makes it work. The confidence he maintains, is very comforting and relaxing, especially with my circumstances, of my husband passing. This was my second purchase, alone from this Dealership 4th transaction from 2005. This dealership over the past few years has been all about customer service and accomidating the customer,m whether a buyer or for a service visit. Liam Tully, the salesman that did all the paper work, for this lease. He was fantastic, no nonsense, all cut and dry working with my needs, patiently, and never forcing sales of one particular car. He respected my choices, went through the pros and cons of different cars, let me drive the cars, ask all the questions I needed and executed paper work quickly, had the car ready for pick up and signatures in 2 days. He truly was real, made me comfortable, gave me my space to think and decide, and time to go over options that worked for me, And most importantly he understood and laughted at my sense of humor about life & situations. I must add Danny Giannotti, worked with me in 2008 and he remembered all the details, of my particular situation and was superb back then, and today and was glad to see him as manager of sales, his personality is perfect, sincere, confident and empathetic. It was he who I spoke to first back in 2008, and his relating to my situation, very much like what he had experienced growing up, and he went to Kenny to find a way to help out my unusal situation. I thank all of them for that as it was a difficult time after my husband, and I must say ACURA of Larchmont, Kenny and Danny, in 2008 were the only two people that went above and beyond the realm of their positions to help me as a traumatized widow, when the rest of other businesses didn't care less, my situation, a young widow with 5 kids. They are exceptional people, and I'm very greatful for their compassion they showed me, letting me not lose faith in the society of today. Im

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Anthony uribe

May 17, 2012

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Thank you to rob i got the car of my dreams he gave me excelent customer service. Thanks defenelly i recomend him and his dealership to anyone who is looking for a car and great shopping experince.

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sbg914

May 16, 2012

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Robert was very knowledgeable and helpful, a pleasure to deal with. He was professional and courteous and I made a decision instantly after dealing with him.

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adamg1014

May 15, 2012

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I have recently purchased a 2012 Acura TL after trading in my 2010 TL, which I also purchased from Acura of Westchester. My sales consultant, Brianna Tozzo, sold me both of my vehicles and because of her services and the overall service I received at Acura of westchester, I will be sure to continue doing business with their dealership and with Brianna Tozzo in the future. Brianna made my experience at the dealership enjoyable. I would recommend Acura of Westchester and Brianna Tozzo to my friends,family and associates with a strong sense of confidence.

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Sgaspari

May 15, 2012

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Brianna was awesome! I would definitly recommend seeing her to buy a car! She was very welcoming and extremely nice. I went in there thinking it would take forever to do all the paperwork and what not but she made the process so quick and easy. I was in and out of there within an hour. Brianna was extremely helpful and I would not hesitate to go back to Acura of Westchester.

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cindy123

May 14, 2012

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why i gave the rating i gave is because i really liked how al the employees were kind and friendly, and john was always there to help us choose the car and tell us things about the car.

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FionaK

May 12, 2012

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Liam and the team are wonderful. The MDX is a great car, and I'm still impressed by the level of service we receive every time we bring in the car for an oil change, or when we have a question. Liam made us feel so comfortable, we were able to make our decision quickly and start enjoying the car right away.

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lunita05

May 11, 2012

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Extremely friendly people and helpful . They help us find what we really want/need and affortable. They had many options for us, we were able to pick and choose what we really want. Nice People. I would definetely recommended this dealer to everyone.

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MissWatkins

May 11, 2012

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Meeting Brianna Tozzo for the 1st time was such an awesome experience. She was very professional. Open, honest & direct. Regardless of my financial history with my current car, she remained optimistic.She was a pleasure to work with...and I will always recommend this dealership.The entire ACURA team was AWESOME!

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Bronxignition

May 10, 2012

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When I first went to see car new Rdx was not out yet so Kelly told me about car and said to come back in a couple of weeks when I did Kelly was off so Lorena parra took care of me showing the car answering ques even though I was not her customer that team work made me feel that this is we're I want to buy a car . I also bought my first new car from Kenny 23 years ago and that means a lot. I would and will recommendAcura of Westchester and to see Kelly and Lorena two Classy girls

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esanchez8701

May 9, 2012

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I have been serviced by Tom for over 2 years now, used to be with my tsx now its the TL. I couldnt of been more happy then to leave my car in Tom's hands. He is so good at what he does and he is very reasonable. He gets right to the point and knows what he is talking about. His knowledge is superior and when it comes to servicing he is top notch the best !!!! Thanks Tom for all your help as always ill continue to be helped by you and your awesome expertise and outstanding customer service.

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nstannard

May 9, 2012

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I had the pleasure of working with Frank Ferraro for my most recent car purchase. Him and the entire team at Westchester Acura exceeded my expectations on every level. Frank was attentive to my needs and was able to help me along every step of the way. I am overly satisfied with my purchase and will be back again.

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mariesiani

May 8, 2012

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My daughter recommended that I go see Rich to get my car and I could not be any happier. He has been an absolute pleasure to work with. I got a great price on my new car and he helped me get out of my nissan altima lease early. I love my acura and will continue to see Rich and Acura of Westchester because I have never had e better experience anywhere else. Everyone should go see Rich Link!

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bailey714

May 7, 2012

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We have been doing business with this dealership since 1997 and have always had pleasurable experiences. We feel like family now. We have been dealing with most of the same people for over 10 years which is a testament to the dealership itself. Most dealerships do not hold onto their employees that long. Chris Graven is always helpful knows his business and makes sure that we are happy with our purchase. Rob Ellard is an excellent sales person with whom we have worked with for years. We also had the pleasure to work with Kelly Ryder for this last purchase she is very informative and knows her Acura facts. She made this deal very easy and was terrific when showing us how to use all the technology in our new car.

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Kfoy

May 5, 2012

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The employees at Acura of Weschester were courteous and attentive to my needs. Interactions with employees at another Acura dealership, intent on up selling, left me discouraged and content to remain with my current vehicle. I am happy to say that Acura of Weschester exceeded my expectations and helped me look forward to the prospect of replacing my vehicle. I told them my criteria and they located a vehicle in their inventory that met all of my needs! I am a satisfied customer.

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titimac10

May 4, 2012

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Love, love, love my Mdx so much, I'm on my second. Liam and Frank are awesome. They are friendly, knowledgable and extremely professional. I had such a great experience on my first MDX, it was a no brainer for the second. Thank guys, keep up the good work!

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challop

May 3, 2012

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Sales- Brianna Tozzo was courteous, warm and demonstrated an outstanding knowledge of Acura models. Her enthusiasm was appropriate and she listened to what we wanted. She kept in touch with us and helped complete the transaction in a timely fashion.Service on previous Acuras- Tom Maxfield has been our service agent for several years. He is always responsive and gets the job done within a reasonable time frame. When the car needed extra time for service, we were able to keep the loaner car- a big selling point to us. We appreciate that his estimates are always accurate. We have had Acuras since 1990 and we have always been pleased with the sales and service departments.Louise and Roger Challop

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DCrooks

May 3, 2012

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Frank and Liam are awesome. They are very helpful, reliable ,dependable and knowledgeable men. They got me a great deal. I totally recommend them to anybody at anytime. Thumbs up guys, you are the best.

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Max6993109

Apr 30, 2012

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Liam and Frank are awesome. They are very helpful and friendly and knowledgeable. They got me a great deal and very hassle free. I would totally recommend them to anybody as well as the dealership as a whole. I have been a customer of Acura of Westchester for over 3 years and I wouldn't even think of going to another dealership. Best Acura dealership hands down. Thanks for everything, -Luis Pichardo

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soxpatscelts1

Apr 29, 2012

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After many many months of searching for the right vehicle I found it at Acura of Westchester. Kelly Ryder was very friendly, accomodating and went to bat for us to get the exact vehicle that we wanted. She is very knowledgable of the products that she is selling and actually cares for her customers. Most of the staff was very friendly and helpful as well. The management and finance dept was great, however, the accounting department could have been a bit more on their game. Overall a great experience and a dealership that I would recommend to others.

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margie1004

Apr 27, 2012

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This was the easiest, most enjoyable new car experience I have had. Brianna was great and made the process a breeze. Her enthusiasm, friendliness and helpfulness made me happy to drive longer to this dealership than to a more convenient one. I love my new '13 RDX and will recommend Acura of Westchester to friends. Thank you!

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Mbenson1

Apr 26, 2012

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I've owned approximately 8 cars in my life. This was far and away the best experience I've ever had purchasing a vehicle. I would highly recommend this dealership. Frank and Liam were a pleasure to do business with and were extremely knowledgable. In fact, everyone in the dealership was extremely nice. Great dealership with great employees.

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awlyonsmd

Apr 26, 2012

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Excellent cuswtomer service. I was called to extend an offer to terminate current lease and exchange for new car. Dealer listened and understood my needs. Got me the right car at the right price. I continue to extend customer loyalty to this dealer because they are consistently excellent in sales and service.

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acicchesi

Apr 25, 2012

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I would highly recommend Acura of Westchester. Kenny Hicks the GM, and Frank Ferraro my consultant, were fantastic. The moment I walked into the dealership I was greeted and acknowledged. Kenny and Frankie did the best to give me the best deal possible and never once said 'No'. They took my situation into consideration and advised me on the best deal possible. If you are looking for customer service, a great car, and an awesome dealership...Go to Acura of Westchester.

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edithcline

Apr 25, 2012

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both David and liam were very patient proffesional. they were very respecful and made it posible for us to purches the car they also went extra miles . i wll hifgly recommend both staff the my friend and family. THANKS DAID AND LiAM

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Kerhann

Apr 22, 2012

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This was the 5th Acura I have purchased from Acura of Westchester. Brianna assisted me with my most recent purchase and she made it more enjoyable than ever! She made me feel relaxed and excited. They made the entire process so easy and met all my requests (color and package I wanted, kept my plates). And they gave me an awesome price on the car. She even entertained my hyper 4 year old while I took care of paperwork. I hope she is still there when I go back for my 6th Acura!

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territ

Apr 20, 2012

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This is my tenth year at Acura of Westchester. I have always been (and continue to be) pleased with their customer service, experience, and friendliness. Liam Tully and Frankie Ferraro exceeded my expectations!!

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metro513

Apr 20, 2012

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I called the dealership and was connected to Kelly. I told her what car we were looking for and all the details. She said that she would call me back shortly and then she actually did. She gave me the costs and when we went to lease the car the numbers were really what she told us they would be. SHe was nice, professional, followed up every time she said she would, did not try to hard sell us and was honest. We would not only recommend Kelly but would go back and purchase/lease another car from her.

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bmsges

Apr 19, 2012

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We have been dealing with Acura of Westchester since 1998 and have never had any problem that was not immediately addressed. We just leased our third MDX which we love. We did consider other SUV's but our overall experience with the MDX cannot be matched. Kelly Ryder is a knowlegeable sales rep....she was persistant in making us consider a great deal!!! We're confident that top quality service will be provided to us as it has been in the past. We have no hesitation in recommending this dealership to our friends.

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Trese

Apr 13, 2012

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My excperience at Acura was so amazing. So professional and very accommodating to all of my needs. I would send anyone I know to them. NO DOUBT!!

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gestevez2

Apr 13, 2012

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I purchased my Acura TL last September and this past Wednesday I had to get it serviced. Mr.Freyi Sterling was the Service advisor that assisted me through my visit and I can attest it was a pleasure.He was attentive and extremely informative throughout the entire process. Also,provided me with humorous jokes to keep my spirits up while waiting,as well as with snacks and beverages.It was a pleasure to visit Acura of Westchester and to Mr.Sterling - A job well done see and looking forward to the next visit.

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Stefdiboo

Apr 13, 2012

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This is my second car with Acura & I couldn't be happier! Everyone in the office is extremely helpful and friendly. Working with Brianna was a pleasure! She knew I was interested in getting a new car and called me when she heard of a great deal. Thanks so much : )

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geege

Apr 12, 2012

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my husband and i had a great experience with rich,hes a great fella,very friendly and makes you feel very comfortable,interested in what you have to say.He worked great with us ,very fast and efficient,very smooth process,we really just went in with questions about buying out my lease and before i knew it all was taking care of.One other person i would like to thank was Anthony Simone what a great gentleman,if you ever need service please deal with him,what a pleasure to work with him,as i had a bad experience last time,this was refreshing.

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jimmy302

Apr 7, 2012

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The personal attention I received was beyond my expectations.They met all my needs and gave me the best possible deal, I will remain loyal to Acura of Westchester as a result of the service I received from the individuals listed above.James Garcia

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Bryantyves

Apr 7, 2012

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Rich was amazing! Professional, kind! Loved our experience there! The whole atmosphere was pleasant. No games, no gimmicks, just honesty and we were literally in and out!

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jfig326

Apr 6, 2012

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At Acura of Westchester I felt comfortable. My salesman Frank Ferraro and Liam Tully made my husband and I feel as if we were family. I left there feeling comfortable with my decision. I will definitely return and refer family and friends!

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nalemane

Apr 6, 2012

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I was referred by my friend and I called to get a quote on the TSX Keeny Hicks was great he gave me a great deal. Then he transfer me to Brianna Tozzo a great sales representative.I purchased the car and I will referr my friends to them.

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court1017

Apr 6, 2012

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I was very satisfied with the service at Acura of Westchester. The staff was very friendly and extrememly knowledgeable. The customer service was outstanding and I would definately recommend this dealershiup to a friend. My salesman, Rob was a pleasure to work with and was very patient and very helpful during the whole process. The process was easy and smooth and I am very happy with my car and would definately go back in the future with all my purchasing/leasing needs.

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jonathan198601

Apr 6, 2012

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Initially, I went to Westchester Acura just to "take a look". A co- worker of mine had referred me to the dealer--not because he bought a car at the dealer but because he too was referred to just "take a look". From the moment I got there, I was received with open hands and with no pressure at all. I was looking for an upgrade over my 2009 Nissan Altima. I was taken care of by Claudia Parra who did a great job at making me feel at home. We went for a test drive on a 2012 Acura Tl, and I was enamored by the handling, sophistication and the luxury of the base model. By the time I drove back to the dealer,I was already talking colors, options, etc. I placed my application in, and they were able to take in my Nissan as well as put me in the TL within 48 hours---A TL, with the specifications I wanted! It was amazing to come out with a car I really wanted. Moreover-there was 0 pressure and no harrassing representatives.. I would reccomend this dealer for anyone--first time or those like me who just wanted to "take a look".!Jonathan

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mharitopoulos

Apr 5, 2012

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My purchase of my new car today was exceptional - Everyone from start to finish was exceptional. Brianna helped me with my decision from start to finish. She is very professionsl and understanding. I was not sure of anything and she made me feel comfortable and secure with my purchase. I would recommend my friends and family to Acura of Westchester - and I already have! Nice job!

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tas0319

Apr 4, 2012

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My overall experience at Acura of Westchester was outstanding. I worked with two sales consultants John Castillo who was new and very helpful. Rich Link was the other sales consultant. They both were very professional and courteous. I was not sure if the RDX was the right SUV for me. I have always owned a full size SUV. I could not make up my mine and both sales consultants did not pressure me. At one point they did bring me into the managers office and I thought ok here come the pressure. I was wrong he was just as professional and courteous as John and Rich. After about 2 hours I bought a 2012 RDX. I could not pick it up until Saturday which was fine. On Saturday everything was ready. While I was signing papers and hand over my downpayment Rich started the car put the heat on (it was raining and cold), and he explained how everything worked, including transfering my address book form my cell phone and the car was warm. John made sure he everything was ok. What great guys. At my age I have bought and leased many cars,and SUV's this was my best experience. Theresa

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jamesl1983

Apr 2, 2012

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I brought in my 2007 RDX (purchased here in 2009) for service last week, and figured I would inquire about the possiblity of getting a new 2012 MDX my wife wanted. I have purchased/acquired two cars from Acura of Westchester. I previously worked with Robert and Liam and seperate occasions (Robert on my 07 RDX, and Liam on an 10 TL), and both are class acts, making me feel right at home as they always do. This was also the first time I met and dealt with Frankie Ferraro. Frankie was poised and professional, easy to talk to and get along with. He had a very positive can do attitude, like the rest of the dealership's employees do. I can't say enough about this dealership and how great it is to work with them. When I had some questions about the original numbers Frankie quoted me on the 2012 MDX lease, GM Ken Hicks took the time to personally go through the numbers with me. Ken really came through with a solid deal, and I was really happy with the numbers and also the personal attention he provided.All in all, this sale was a team effort by Acura of Westchester, and everyone did a great job at this dealership, from initial inquiry to delivery.I have sent family members here in the past who have had the same great experience.I highly recommend this dealership.

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halliehal

Apr 2, 2012

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Acura of Westchester is a great dealership. They were very friendly and professional. I had been to a few dealerships and was not happy but Acura of Westchester had an overall great appearance and were amazing to work with

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New MDX

Apr 1, 2012

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This is the third acura I have purchased from acura of Westchester and it's been my greatest experience.. I was sent in to Frankie and Liam as a referral and they were even better than my friend told me they were. I sat with Frankie and he was very attentive and very knowledgable of his product. I felt very comfortable with him and purchased my new MDX with a great feeling. Alex in finance was also great and easy to work with and he helped me get approved when no one else would even try. I went to pick up the car the next day and Liam had it parked in front clean and ready to go with all of my accessories on it as promised. Frank brought me in to do paperwork while Liam took care of my old truck. It was a great experience!! I give frank Liam and Alex an A+++ and will be sending all my friends and family to them!! Thanks Team Acura!!

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wrodriguez64

Apr 1, 2012

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Several days ago i leased my first {New 2012 Acura TL from Acura of Westchester} and im very satisfied.Brianna Tozzo my sales consultant was very helpful and professional in getting the car i wanted.Its was a smooth transition.Everyone was very polite and friendly.Thanks to Brianna Tozzo as well as {General Manager Kenny Hicks,Sales Consultant Ronnie Giancaspro and Finance Consultant Alex}.Its was a excellent leasing experience.

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eddier1

Mar 30, 2012

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Excellent all around experience with they guys and gals from Acura. Considering getting the ILX for the wife when it arrives. Thanks to the Acura family for the great experience.

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mdiasrtt

Mar 30, 2012

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Every one in Acura of Westchester was wonderful. They were great with finding the perfect car for me. The most amazing part of the staff is that they had go deal with my mother. That alone says a lot about great customer service, because she is not that easy to handle. This dealership have me the best price that beat any other dealer I called. And made every minute fun. Great people I will never go any where else.

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Frank821

Mar 30, 2012

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I leased my first Acura through Acura of Westchester in 2007. I made the mistake of going to Honda of New Rochelle in 2010 for an Accord and I am so happy that I came back to Acura of Westchester for my 2012 Acura TSX. I walked into the dealership with 2 months left on my Accord and I did not expect to get a car so quickly. Brianna Tozzo met me at the door and upon explaining my situation she made me feel so comfortable and confident that I could get the car I wanted. Brianna radiates with passion and excitement for Acura; She takes pride in her work and she truly strides to make people happy. Chris Graven remembered me from 2007 and he said he did not want to lose me again as a customer. So Chris and Brianna listen to what I wanted to pay each month and the amount I was comfortable putting down and they gave me exactly what I wanted. Four days later I was driving off the lot with my graphite Acura TSX. Thank you Acura of Westchester! I hope to continue to do business with you.

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michelekatz

Mar 30, 2012

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This is my fourth Acura TL. We actually arranged this lease over the phone, Dealing with Rich was very easy. When we picked up the car, all was ready. Very satisfied. My only problem will be if I have to return to the dealer. It's pretty far from my home.

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mortiz2297

Mar 29, 2012

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This is the 3rd car I have purchased and I must say this was the best experience I had with purchasing a car. Both dealers Liam and Frankie both worked with me on getting me the best deal for my trade in and worked very hard getting me close to the monthly payment that I was looking for. The best thing I would have to say was that once I was given a monthly payment I didnt have any surprises when it came time to sit with the finance dept, like I had with my other vehicles. I look forward to working with them again when the time comes to trade in my TSX.

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lisarinaldi

Mar 29, 2012

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Brianna was extremely helpful and knowledgeable about the car and the business as a whole. It was a pleasure doing business with her and I would highly recommend her to friends and family. I have been loyal to the Acura family in Westchester for many years and will continue to do so . Thanks again for all your help !!

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lnpfeiffer

Mar 27, 2012

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This was my first time working with Acura of Westchester and I rate it as top notch! Every person I came into contact with was friendly, overly helpful, knowledgeable and exactly what you want in overall customer service! My father has leased 4 cars already from them and referred me there and it was the easiest transaction I have ever experienced when purchasing a vehicle. Kelly Ryder is a pleasure to work with in every step of the process. She is passionate about what she does and it shines though in her interraction. She is fairly new to her role but is so knowledgable about the cars, the options and leaves a lasting impression on you. Chris Graven was instrumental in closing the sale and would be remiss in not mentioning his great work. Lastly, Diane Djovonic in Finance helped finalize the lengthly paperwork and lease structure. She also helped an indecisive customer choose the "right" color!Amazing staff and amazing experience! Would definitely recommend them to anyone in market for an Acura. Thank you to the entire staff of Acura of Westchester! I LOVE my MDX!

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lrubi0307

Mar 26, 2012

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Rob and I exchanged several phone calls over the past 8 weeks, and he always got back to me in a timely manor - which was greatly appreciated. When I met him at the dealership he was polite, and very knowledgable. He took his time going thorough different options with us, and did everything possible to help us stay in our budget. My husband and I have leased Acura's the past 9 years, and Rob was hands down the best salesman we ever worked with!! I would highly recommend visiting him at Acura of Westchester!

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Debbiebavv

Mar 25, 2012

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Again very happy! My husband had a Ram Pick Up Truck that he loved but gas was becoming a major expense. Liam showed my husband a 2012 Acura TL. He said the gas mileage is totally better than the Ram and the comfort of a smooth ride in a luxury car will make the transition from his truck to a car well worth it. Liam showed us two Acura's...one in black and one in white. Aftter thinking about the benefits of a car that is known to have a ride that is smooth, gets great gas mileage and beautiful to look at, he decided to get the black Acura and say goodbye to his truck. Friday when he picked up his new car, he felt sad for a minute as he drove off and saw his truck in his rear view mirror but as he continued to drive and felt the comfort, the pick up and noticed tgaat the gas gauge has stayed the same as he flew home, he knew he made the right choice. Last night we took the car out for a ride and my husband feels he made the right choice. He feels proud to drive his new car ans thanks to Liam to help him to make the transition totally affordable, he is one happy Acura owner!! Thanks again for helping us and always leaving us with a smile on our faces. Acura of Westchester....great place to go to for a new or used car...no pressure ln their end and no stress on our end. Until next time...thank you. Debbie :)

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Snguyen35

Mar 24, 2012

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I originally had an appointment for the Lexus RX350 but happened to stop by this dealer first to check the MDX 2011 and that was it. Love at first sight and still driving it ever since. Not to mention the interaction with my assigned sale rep at the dealer. It was fantastic and quick / smooth sale without hesitation.

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Joeyiac83

Mar 24, 2012

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I recently leased my 3rd Acura and Brianna made yet another experience as smooth as possible. From the second I walked in she was attentive to everything I needed, she was knowledgeable and took the time to make sure I was getting the best deal possible. She answered all my questions and showed professionalism and courtesy throughout the entire process. Every employee who works at Acura of Westchester is top notch and I would recommend them all.

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nahmean16

Mar 24, 2012

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I worked directly with Liam who offered me a fair price on my trade and assured me that I would be eligible for a favorable financing rate. Liam was friendly and knowledgeable,and had a great sense of humor.The rest of the staff was Great as well.. The most painless car purchasing experience ever. I drove home absolutely happy in the exact car that I wanted at a competitive price. I will definitely be a repeat customer and HIGHLY recommend Acura of Westchester!!!

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bhernandez927

Mar 22, 2012

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My sales rep Brianna was awesome. She was very informative about my new vechicle. And she answered all my questions about prices and options. She was very friendly and i will definitly recommend her and Acura Westchester to everyone I know. I have not stopped talking about my great experience.

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Lurgo

Mar 20, 2012

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Leased my 4th car from Acura of Westchester. Frank Ferraro and Liam Tully were very helpful and made the entire process a very easy and pleasant one. Acura of Westchester is a first class operation lead by Kevin Hicks. I look forward to doing business again in the near future. This is "Why" I would recommend this dealership.Thank you.

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maestro.concerto

Mar 20, 2012

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Prospective buyers of the luxury Acura will find an ideal dealership at2155 Palmer Avenue in Larchmont, NY. The attention and service we received was of a resolution that resolves in focus,remedy and commitment by an ideal staff from among which emerge Mr. Frank Ferraro andLiam Tully, a working duo whose masterful knowledge and the capacity to articulatesame, presents a unique experience rare for even seasoned auto owners. Stop in and introduce yourself to Frank and Liam - our particular favorites amonga cadre of others. On your scale of one to five, we rate the dealership a TEN! Happy motoring, C&C

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allmycars

Mar 20, 2012

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I have been purchasing my vehicles since 1998 from Acura of Westchester. Their sales and service departments have "continued to be outstanding". Brianna Tozzo was my sales representative for my last several purchases. She is totally knowledgeable about the vehicle you are purchasing and reviews all the features,in detail, when you take possession of the car.

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tiffacura

Mar 18, 2012

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It was a pleasure working with Kelly on the Acura TSX that I had just leased formy daughter. she loves the car. She was very polite, friendly and explained allthe features for the car very well.

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jmiddleton0709

Mar 18, 2012

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Liam and Frank were amazing. Super friendly from the start. Liam really took the time to listen to what i want and what worked for me and tried his hardest to make sure it happened. I got the car i wanted in only two days! Although the inspection took a little longer than expected i didnt mind waiting because the atmosphere was so friendly. Liam even offered to buy us lunch for waiting! I would refer every one i know to Acura of Westchester!

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klani

Mar 17, 2012

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Being that this was my first car purchase I was extremely nervous and overwhelmed. As soon as we walked in this location everyone was especially helpful and made me feel at ease. Frank assisted us in every which way possible. He gave us a great deal on our purchase. Throughout the process everyone who contacted me (Diane & Alex to name a few) were extremely helpful, nice & professional. Finally when the day came to pick up the vehicle Liam assisted us and showed me all my vehicle had to offer and then some. I give Acura of Westchester a 5 star rating and recommend everyone to purchase here.

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Souper428

Mar 16, 2012

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I have been an Acura of Westchester customer for over 8 years and have always received top notch service. I just leased my third Acura and I love it! Frank and Liam were very helpful, professional and knowledgable. I got the car I wanted at a fabulous price. I highly recommend the entire team at Acura of Westchester!

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shadow413D

Mar 16, 2012

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Absolutely and consistently great. We have all three cars with this dealer.Peter made the appointment that was convenient for me, I was in and out in 1 hour and every was perfect, even wash and vacuum car.Two weeks ago, they took my daugther without broken headlight, no appointment and completed service right away.

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brianmos

Mar 16, 2012

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AAA+++ Experience. I highly recommend Acurea of Westchester for any and all of your Acura needs. I have had nothing but good experiences at AOW in the past. I just picked up my third car from them and the personal service was excellent. Frank, Liam and Kenny answered all of my questions and the car was ready and waiting for me exactly when thay promised. I will definitely be back again when my lease is due.

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reiderd

Mar 15, 2012

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Liam and Frank were awesome! Very helpful and knowledgeable about the cars and packages they offer. Made the process of getting a new car painless.

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jfree1121

Mar 14, 2012

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I have been going to Acura of Larchmont for about 2 years now for all my service. Since my first visit i have had the pleasure of dealing with Freyi Sterling. Not only is he thorough in his work and delivers quality service,but he also makes my life easier when dealing with my. If it were not for his customer service, ability to communicate efficiently and attitude, i probably would go somewhere else, but he has proven that Acura of Larchmont provides above and beyond service to its customers.

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tonik

Mar 14, 2012

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I would definitely recommend anybody looking to buy a car to go to Acura of Westchester. Everybody was very nice and very down to earth. I got a great deal and I felt good about my purchase because they didn't try to sell me things that I didn't need. In the end, I came out with a great new car that I could afford and a new relationship with a great dealership. Liam and Frankie were amazing. Even when I got a little frustrated with the process, they were professional and willing to go the extra mile to make me happy. Thanks guys!

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nwhite82

Mar 12, 2012

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My overall experience at Acura of Westchester was great. Frankie and Liam were very helpful, knowledgable and on point from beginning to end. I would like to thank them again for my new baby...my Vortex blue TSX....thanks again guys and keep up with the great work.

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sudanno

Mar 12, 2012

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We went in to look at clors of a model we priced up at another dealer and walked out with a much better and more flexible deal. So we changed from another Acura dealer that was closer to us.

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AliceaR

Mar 12, 2012

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Robert and the Acura staff are wonderful. This was my first time leasing a car and Robert was extremely knowledgeable and answered all of my questions. He made the process stress free and very easy. Robert is very personable and made the whole process a great experience. I will definitely be referring friends and family to see Robert when they're ready to buy/lease a car!

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Maddy

Mar 10, 2012

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I purchased my 2012 Acura TL from Brianna Tozzo. She was an amazing sales person. The process was smooth, and comfortable. I was happy with the experience,and the deal she gave me.

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BarryKoski

Mar 9, 2012

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This is the second time I've leased an Acura with Brianna Tozzo. I have always found her to be extremely professional, knowledgeable, diligent and courteous. She does everything she can to make the customer experience as positive as possible. I would recommend her without hesitation.BK

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kimguar

Mar 8, 2012

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Liam & Frank were very helpful and effiecient in helping buy my new Acura RDX. It was a choice between a Lexus and an Acura, I felt that the customer service and the time they spent with me at Acura was a deciding factor in my decision.

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rgsnake56

Mar 7, 2012

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acura of westchester is the best in the tri state area.Thay gave me the best price out of all the acura dealers I went to.Thay did not have the color I wanted on the lot I put a down payment on a 2012 rdx on a saturday.By monday afternoon I got a call from Frank that thay found me a rdx the color I wanted and picked the car up on wednesday.Just ask for Frank the GRIZZ he will give you a price you can not refuse!!

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lou hoss

Mar 3, 2012

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the dealership and sales person made it very apparant from the moment we came in that they where going to due everything in ther power to earn our business and make the experience as nice as possible,they where very thorough in every they did this is our 5 th acura and was the nicest experience we have had with your company there were no negatives in the whole experience just a very possitive problem solving approuch and of course we love the car it drives great,much better than the last one thanks

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ERICKAGUILAR

Mar 2, 2012

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MR LINK WAS VERY PROFESSIONAL AND COURTEOUS. HE DID EVERYTHING HUMANLY POSSIBLE TO MAKE SURE WE GOT THE CAR THAT WE WANTED AT A PRICE THAT WE WERE VERY COMFORTABLE WITH. I WILL HAPPILY RECOMMEND THIS DEALERSHIP TO ALL MY FAMILY AND FRIENDS.

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Rose Cepero

Mar 2, 2012

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It was an absolute pleasure working with Robert Ellard. I drove 160 miles to close my deal!! Not one mile was wasted! I will be looking forward in working with him on the purchase of my sons car.

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jane rossi

Mar 1, 2012

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Great price and selection of used Acuras. Traveled 100 miles just to purchase at Westchester. Super salesman, very helpful with entire car bying process, and after the sale.

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Stealthpants

Mar 1, 2012

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Frank and Liam were helpful, accommodating and made me happy I went to them for my new TSX. They were knowledgeable and gave me a great experience at the dealership. Because of them I will recommend this dealership to other potential customers.

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kuriosity9

Feb 28, 2012

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Freyi was a wonderful service consultant. After having an accident with my brand new car he was very supportive and helpful in getting paperwork completed for me in a timely fashion. He helped me get a rental car and was very knowledgeable about the repair process, helping me to feel more relaxed. I have continued to work with him in servicing my car and he is always friendly and pleasant. He always makes sure I understand what is being done to my car and am okay with the price. I would recommend servicing your car with Acura of westchester and ask for Freyi Sterling.

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scott.fiorini

Feb 28, 2012

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Both Liam and Frank were very helpful. They explained the proceses to re-lease in a clear easy to understand manor. Liam helped me to understand the paperwork. Frank helped me for the paperwork and car accesories such as BlueTooth. I highly recommend both of these wonderful individuals. They were also very kind and their hospitality was great!!!!! I will be returing come next lease because of Liam and Frank!!

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joevinny14

Feb 27, 2012

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We went back to Acura of Westchester after previously purchasing 4 Acuras in the past. We dealt with Liam, who was professional, courteous and accommodating. After a quick and painless negotiation, we came to an agreement and were told we could pick up our car the very next day. Also, the dealer secured us a competitive loan with our own bank, with no hassle. Upon pick-up, Liam took the time to show us all the gadgets in our new car. We cannot wait for the chance to buy our next Acura from him.

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meffron01

Feb 27, 2012

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they did a great job. very helpful, not high pressure and they gave us several options to think about. i would recommend them and would also come back to buy another car.

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envconhvac

Feb 23, 2012

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I really dont relish the thought of going to a car dealership to weed through all the nuances of purchasing a vehicle.At Acura of Westchester I was treated respectfully by very cordial and professional representatives. Ken Hicks and Brianna Tozzo were a pleasure to work with. They made the process smooth and quick and attended to my entire request the first time around.I strongly recommend this Dealership.Arnold Bruzzano

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Lcapano

Feb 22, 2012

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Anthony goes above and beyond going over the details of the sale and operation of the vehicle. I would recommend him and Acura of Westchester to anyone.

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arturo88

Feb 20, 2012

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Acura of Westchester was a amazing buying experience, staff treats you like family and hears your needs and concerns. They are not like other dealerships that are pushy. They take time to make your buying experience the best possible

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Wonderbread

Feb 20, 2012

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Brianna was very professional and a absolute delight to work for. Not only is she very well educated in Acura's various lines of vehicles, but she has the most pleasant, honest, and kind personality. She was such a great person to work with. She made the car buying experience very easy and I would recommend her to anyone looking to purchase a vehicle. Acura of Westchester is a great place to buy a vehicle and they have a great group of friendly and knowledgeable staff.

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epesso

Feb 20, 2012

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Terrific experience. Great product at a great price and super fast. Most pleasant car buying experience I've ever had. Definitely give them your business!!

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Dsinclair

Feb 20, 2012

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I felt very comfortable with Liam Tully and dyI'd not feel as if he was out to "pull one over" on me. I am confident in my purchase and am sure that I got the best price in Westchester and the surrounding area.

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rheatg

Feb 20, 2012

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This is the fourth car that my husband & I have purchased from Acura of Westchester. The staff are friendly and make the financing process painless. They're also willing to negotiate on the price of the car, provided you're an educated consumer who's done some research, before going into the dealership. The other positive thing is that the car was ready on the date they told us it would be.

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rpesso45

Feb 19, 2012

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These guys were beyond amazing. They were attentive and honest and I would strongly recommend using them! Even after you purchase your car you can still count on them for helping you with issues regarding the car.

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Bobbytam22

Feb 18, 2012

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These guys where the best trio I ever worked with and defiantly hope to continue are relationship in the near future. I buy alot.AAA++++

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harperrandy

Feb 17, 2012

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The leasing experience I had working with Liam and Frank was top notch, I was well informed from start to finish. I would definitely recommend this dealer to friends and family who are in teh market for a new Acura.

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artie2012tl

Feb 15, 2012

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Both frank and laim was very helpful in getting me into my new 2012 TL SH AWD. The best part of there service was, how fast that got me in and out with a great deal. I definitely will recommend them to all my friends.

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jme712

Feb 15, 2012

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I have had a TSX for almost 3 years and I recently worked with Anthony and traded it in for a new 3 year lease on a beautiful and new RDX. Anthony was very courteous and worked with what I could afford. He even called me later that day to thank me for coming to Acura! I've never had that personal touch given to me with any other dealer. He really made me feel important and that my business meant a lot to not only him, but to the organization as a whole. I would absolutely recommend him to anyone else interested in an Acura! I'm thankful for the experience!

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htsuji

Feb 13, 2012

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I am extremely pleased with my Acura purchase. Both Liam and Frank did an outstanding job. They paid great attention to detail and followed up on ever aspect of the sale. The car was delivered ahead of time and beyond my expectations. I would highly recommend working with these two.

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drew1235

Feb 13, 2012

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Negotiated Price via phone. Acted like they actually wanted my business. Willing to meet other dealer's offer. Everything was set up and ready to go. From the time I met my sales agent for first time to walking out with my car was less than an hour which was great. Was prepared to fight for the offer he gave me over phone. When I walked in everything was as promised in the contract. Have not used their service, but a friend has and recommended them which is a big reason why I went with them in first place.

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Sue Caro

Feb 12, 2012

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Brianna & Danny were so kind and helpful!! It was such a dealing with them both!! Brianna was so knowledgeable and thorough from start to finish!! I am an Acura of Westchester customer for life because of them!! Thank you :-)

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migoyaa

Feb 10, 2012

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Great and easy experience with Liam. Good personality, friendly, and worked perfectly in with my budget. This is my second time buying a car from him and I still was happy with the experience and the result. Will be coming back to him for my next car.

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SaraIvy

Feb 7, 2012

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I recently leased an RDX, and I couldn't be more thrilled with the entire experience! This is my second Acura; I leased my first one, a TSX, at a dealership in Connecticut, with whom I thought I couldn't be happier....until I met Liam Tully and Frank Ferraro. Liam was so knowledgable, and receptive to my needs. There were no attempts at upselling, or convincing me to consider things outside of what I'd listed. He took the time to really listen and get to know my priorities in leasing a car, and exceeded my expectations in fulfilling each one. He also explained some of the more complicated aspects of leasing, and my various options, in ways that made sense...something NO car dealer, in my 20 years of driving, has ever done. Frank was also so helpful in arranging my car pick up. I have a complicated work schedule, and Frank even offered to come drop my new car off! (I ended up being able to pick it up at the dealership, but it's yet another example of ways in which Liam, Frank, and the entire staff at Acura of Westchester look for ways to accomodate their clients, and meet the varied needs that each of their customers have.) I am beyond satisfied with the car I leased, and feel that it was the best choice for my style and needs as a driver. I would not have selected it had it not been for Liam and Frank. I will forever buy Acura, and I can't imagine how I've lived this long without Liam, Frank, and Acura of Westchester!

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GGAYLES

Feb 6, 2012

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Buying a car and dealing with Liam & Frank was a Great experience! Their customer service skills and knowledge of the vehicles is above reproach! This is second time buying a car from Liam and if i ever buy another one i'll go back to Liam and Frank at ACURA OF WESTCHESTER!

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RICK KAPLAN

Feb 6, 2012

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VERY VERY CUSTOMER SERVICE FRIENDLY. IT WAS A PLEASURE WORKING WITH BRIANNA AND KELLY AT THE DEALERSHIP.YOU FEEL VERY RELAXED AND WELCOMED THERE. THANKS AGAIN................. RICK

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cnmirose

Feb 5, 2012

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Dealing with Frankie "Grizz" Ferraro was a complete pleasure from first time in the show room to his walking us through the features of our new MDX. He is a people person and a straight shooter. You can't ask for more. Also, the fact that he works with a close partner made it particularly easy and convenient for us when we had questions or needed to set up our delivery date when Frank was out of the office. Great dealership. Great sales team -- Ferraro and Tully!

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venese

Feb 4, 2012

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My sister and I went in to buy a car for our mother, Frankie was not just a great sales man, but guided us in choosing the right car for our mom. He also got us a very good interest rate. Thanks to Frankie and Acura of Westchester family, my mom loves her new car.

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f0gal

Feb 3, 2012

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Every Dealership I've been to took long and made feel like I couldn't I get a good deal. I never thought at 22 i would be driving a 2010 TSX! My overall experience at Acura was by far the best and Kelly Helped me feel very comfortable and didn't waste my time at all. She found the exact car I wanted and made it possible at a price I couldn't believe. I've already told all my friends and family and I highly recommend to go to Larchmont Acura and see Kelly, You won't regret it.

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justang41

Feb 3, 2012

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I purchased a CPO Acura from this dealer. Liam & Frank made the sales experience very easy and satisfied all of my expectations. I rated the quality of work as OK because the car's oil had been overfilled and one tire was mounted inside out. Service department seems to need some improvement, but sales team was quick to correct the problems.

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jen0830

Feb 2, 2012

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Rob is great! I just purchased an Acura MDX and could not have asked for a better salesman. Rob was so knowledgeable and informative about all of the cars and was a pleasure to work with. He was so accommodating, I enjoyed every minute working with him. When I buy my next car I am definitely coming back to see Rob!

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VLaccona

Feb 2, 2012

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I bought my car from Rob 2 years ago and recently brought my sister-in-law in to get a car from him as well - process was seamless, he is great to work with, very honest & friendly. Both cars we purchased were certified used. Cars were in great condition and we drove off the lot with our new cars on the date promised. Rob took care of everything, making sure the car was in excellent condition, emission tested and approved and very clean. I enjoy my Acura and when I am ready for an upgrade Acura of Westchester and Rob will be who I call. Couldn't ask for a better dealer and dealership.

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brookfieldm

Feb 2, 2012

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My husband and I worked with Frankie and Liam for the leasing of our new TSX. They walked us through the process step by step in a professional manner. They made the whole experience so easy for us. I would highly recommend both Frankie and Liam as a sales and leasing representatives. I could not be happier with my new car. Thank you!

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matthewwalsh

Jan 28, 2012

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I have just purchased my fourth Acura TL from Acura of Westchester. I have been a customer since 2001. They are honest and respectable, and work hard to gain your trust. The whole process is easy, quick, and enjoyable. Additionally, they have the best prices in the region.

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ckvtsx

Jan 27, 2012

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My wife and I would like to share our experience with Acura of Westchester and our leasing consultant, Brianna Tozzo. We recently leased our third TSX from this dealership (our second with Brianna) and can honestly say that Acura of Westchester is the only Acura dealership that we will ever go to.Having worked with Brianna twice, she has proven to be very friendly, knowledgeable about Acura's vehicles and patient with our decision making. Also, she conducts herself in a professional manner, is considerate of our needs and budget, and goes out of her way to help us and make the process as easy as possible. When we work with Brianna, the only thing we have to worry about is which color to pick.We also believe that we have received excellent pricing on our leases at Acura of Westchester. Prior to leasing our second TSX, we visited another well known Acura dealer in Westchester. When we informed this dealer of the price quoted by Acura of Westchester, they replied, "I can't touch that." Ken Hicks and his team have always made an effort to offer us a lease at a great price, and we are confident that they will continue to do so.Since we've had such a good experience, our decision to work only with Brianna and Acura of Westchester is an easy one, and we highly recommend both to anyone in the market for an Acura.

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jlr81

Jan 26, 2012

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Brianna was a complete joy to work with in such an important decision as getting a new car. I had some specific requirements that were not the norm and she patiently answered each and every one of my questions, while providing me different options on how best to satisfy my unique needs. She is organized, on top of things, says what she means and means what she says, follows through with and delivers what is promised and does it all with a smile. She was so patient with me and worked within my time frame. She made the entire process not just painless, but actually enjoyable. Not only is Brianna professional and knowledeable, but she also has a warm quality about her that makes you feel like your getting your guidance from your best friend; she gives you straight answers and bends over backwards to meet individual requirements. She also adds nice personal touches throughout the entire transaction, getting just as excited about your new purchase as you are. She truely is one of a kind and I look forward to working with her on every car I get in the future. I reccomed her to everyone: family, friends, co-workers...YOU! If you're looking to get a new car, you'd be silly to deal with anyone but Acura of Westchester, especially Brianna. Thanks for everything!

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Debbiebavv

Jan 25, 2012

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Today was my first oil change for my 2008 Acura TL. I have to be honest, I made the appt last week but I've rescheduled everyday until today, Wednesday, January 25th. Every time I called to reschedule I was never even questioned why I've rescheduled so many times, which was such a pleasure. Back to my first oil change visit...Freyi Sterling, in the service department was the serrvice agent that helped me. He is very professional and personable. I asked him to please find Liam Tully from the sales department so that I can say hello since he was the one who set up my lease back in August. Liam remembered my old car I traded in..PT Cruiser and he even remembered that my husband wanted to get a Acura truck, which is so amazing being it has been so long. He also discussed my mileage lease questions that I had and he even took the time out to connect the Bluetooth from my new phone to my car. While waiting for my oil change and car wash, Freyi continued to update me on the status of my car and he wanted to be sure that I wasn't waiting too long and believe me, I didn't wait long at all. Both, Liam and Freyi are very professional and treated me like they've known me forever....and that's a wonderful feeling. My experience as always was pleasurable and until next oil change..thank you. Debbie...proud Acura TL owner.

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Bennyntank

Jan 25, 2012

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My husband and I have now leased three MDX's from Acura of Westchester. We were very disappointed that the lovely salesman Peter that we had dealt with for the first two has now changed his career. We recently received a call from Brianna Tozzo letting us know she is there to help us if we are looking to turn in our vehicle and get a new one.Now who whould not be thrilled to do that!! I was very specific about what we needed and that we were not willing to increase our expense. Brianna definately put herself out to try and please us but was just not able to meet our needs. I totally understood and let her know that sometimes things change and feel free to contact me when she thought she could satisfy our need.One month later there was delightful, cheery Brianna on the phone telling us to come in to the showroom that she has the exact car we want at the right price. I am most embarrassed to say that naturally I doubted her and figured she just wants us to come down and we will probably accept an offer that was now a little closer to our need. NOPE, not the case, she was on target, stuck to her word, did it with smiles and giggles and truly made this such an enjoyable experience. We totally loved Brianna and hope to deal with her in car stress forever more.I must compliment the dealership as well. We have had three of their wonderful autos and have seriously not had one complaint in all these years. All the salespeople are lovely and lovely to each other and that is quite refreshing. Sorry for my lengthy compliment but I truly cannot say enough about Brianna and her joyous professional demeanor and the very upstanding dealership she works for. It is just a pleasure to do business with them.

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sweetgirl914

Jan 24, 2012

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Brianna provides outstanding customer service. She is extremely helpful, friendly and patient. She makes the car purchasing experience stress free. Many other luxury dealerships could learn a thing or two from this one.

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lisas1022

Jan 24, 2012

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This was my first time in an Acura dealership and I had a great experience. Liam Tully was incredibly welcoming, friendly, and helpful. He is very knowledgeable in his field and I would absolutely recommend family and friends to go to this dealership.

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lanaschnitzer

Jan 23, 2012

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Liam was an outstanding salesman. He was knowledgeable about his product and he listened to what my needs were as a consumer. No pressure and no hassles. If I had any question Liam was there to answer them. I recommended other family and friends to Liam who also purchased from him and they experienced the same outstanding service. I will continue to have my car serviced at Acura of Westchester and when the time comes for a new vehicle I will most definitely return. Thank you Liam!

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Maddie1234

Jan 23, 2012

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My experience at Acura of Westchester was very positive. Everyone is friendly and the atmosphere is professional. I felt that they listened to what I wanted, not what they wanted to sell me. "Team Acura" is a benefit to the customer in that coverage is always available by Liam or Frank. This is very important from a customer's viewpoint. There was always one of them to help me. I will definitely recommend Acura of Westchester to friends and family.

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T120

Jan 23, 2012

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I was in the market for a few different luxury brands and did my research and fair amount of shopping around. I've never had such a no hassle car purchase than I did with Kelly and Acura of Westchester. This is coming from a returning Acura customer who has used a different dealer for many of my other Acuras. My salesperson, Kelly, managed to keep me with Acura and got me a price that blew away even my original dealer had offered. She was very approachable, non-pressuring, and it was hands down one of the best experiences I've had. In fact, I even made a decision to put a deposit the day I came in to meet with her, which I've never done before! I love my 2012 TL and Kelly was nice enough to text me pictures of it, the license plates, and even keep in touch with me to assure me she had everything under control as I awaited delivery of my car. The day I picked it up, Kelly knew the ins and outs of the car and had me on my way in no time. Thank you so much , Acura of Westchester! You've gained a loyal customer out of me!!

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fiorellina

Jan 21, 2012

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My experience at Acura of Westchester was amazing. The sales professionals, Frank and Liam, are very knowledgeable and easy to work with. They were very helpful!! I did not feel pressured or rushed in making a decision. I would highly recommend Frank and Liam and Acura of Westchester to all!Thanks, Sabrina

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gearmo

Jan 20, 2012

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This is the second car I have bought from them. The reason I returned was because of the quality of the sales people not to mention the quality od Acura's. Brice

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VIC&KARLA

Jan 14, 2012

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We have looked for some months at different cars, we put our eyes on the TL and decided to visit this Acura dealer bc of good reviews online. Walked in with no expectations......We were lucky enough to be helped by Kelly Ryder, she's the best!!! Kelly was understanding, and listened to all our needs. Kelly offered all different options. We had a very open communication and explained our finances and what we can pay, Kelly Made it happen!! My fiance and I felt like we were working with a friend bc of how confortable she made us feel, so much that we wanted to buy the car bc we wanted her to get our money!!! We were so happy with our experience that so far have recommended 2 people to go see Kelly!! We will continue to recommend anyone we can!! Ask for Kelly Ryder!!!

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Roy M

Jan 12, 2012

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My wife and I found the buying experience with Ron to be excellent. He came across as open and honest which is refreshing compared with most of the other dealerships we visited. He made helpful suggestions before our purchase and took all the time we wanted to help us understand all the features of our new Acura. During all our dealings, he was friendly and courteous, for example, always opening the car door for my wife to enter. I would confidently recommend Ron to any of my family or friends.

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sds69

Jan 11, 2012

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Brianna was terrific! Very helpful and extremely professional. The procedure was simple and fast-she was very organized and efficient.I was very impressed with her.

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rogersieber

Jan 8, 2012

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Was not expecting such a friendly and helpful sales person. Was willing to meet all expectations and exceeded in customer service across the board - will be recommending to friends/family. The dealership excelled overall especially compared to my local Acura Dealership in CT.

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VeryHappy1

Jan 6, 2012

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Robert and the Acura staff are wonderful!! I just leased a new TSX and thanks to Robert it was quick, easy, and got a great deal! Robert was very friendly, informative, and attentive. This was my best experience at a dealership! I am beyond happy with my lease decision! I highly recommend going to this dealership and asking for Robert!!

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aurelius100

Jan 3, 2012

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The Sales Team of Frank and Liam helped me with the purchase of my New 2012 Acura MDX. They made what can be one of the most excruciating experiences in life basically painless. They were courteous, knowledgeable, and with regard to the most important aspect "the sale" very fair in the negotiation process in coming up with an agreement on price. One does not usually use the word "pleasant" when mentioning the purchase of a car at a car dealership but in all honesty it was. Let me just say this is what sets Acura and specifically Acura Of Westchester apart from all others. This is my second car from them my Father bought a car from them and is in the market soon not a hard guess as to where he is going to get it!!! So if your in the market for an Acura go to Acura of Westchester ask for Frank or Liam they will take good care of you. M.A.H.2012 Black Acura MDX LOVE IT!!!!!

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stocklab

Jan 1, 2012

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Liam Pelley at Acura of Westchester not only knew everything there was to know about our new Acura MDX, but he was extremely helpful in our sales process while at the same time not at all pushy. I can honestly say that we would not have bought there if not for Liam.But the most amazing thing about Liam happened a full 2 1/2 years after buying our MDX, when just the other day the car had its battery changed and as a result was requiring us to enter a code in order for our navigation system to operate. We called Acura customer service multiple times, but to no avail. We called two or three local dealers to us, but no one was willing to take the time to really hear our story or do what they could to help out. On a whim, we called Liam at his desk at Acura of Westchester, and within maybe three minutes he had our code for us. Liam is truly a standout among all of the sales personnel I have worked with over buying many many cars in my day, and his dedication to top notch customer service really shows through during the sales process. Thank you so much, Liam! Can't wait to buy my next car(s) from you!

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Gerryandy

Jan 1, 2012

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Anthony was courteous, pleasant and extremely knowledgable about the vehicle. He was was very patient and helped us to get the best possible deal on our new vehicle. Thank you Anthony for a job well done!!

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K4nuck

Dec 30, 2011

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Brianna was extremely friendly and knowledgable of the vehicle. She explained thoroughly what my options were (I was at the end of my lease and we were discussing turning in early). We quickly came to a fair agreement on price and was able to pick up my new car the next day. Definitely would reccomend Brianna and this dealership to others. (I currently live twice as far from this dealership than Acura of Bedford hills and it was worth the extra distance)

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testmd

Dec 30, 2011

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I purchase a certified pre-owned MDX this week at A of W. This was the best car buying experience I have ever had. Everyone at the dealership was extremely friendly and helpful. Our Sales Rep., Anthony Meed, was the consummate professional. Anthony showed us all of our options and worked with us to make the best choice for our family. There was absolutely no pressure to buy - the products spoke for themselves.The price we paid was fair. Since I purchased, I have seen a few other similar vehicles listed at about he same price that I had paid. I feel that if I were more prepared to negotiate, I could have saved more considering that it was the last few days of the year. I was able to pick up the car the next day. The detailing of the car was just average - I think that it was rushed due to time constraints to meet my delivery time considering that the car needed to be driven to CT for inspection as well.Overall an awesome experience. I plan on having all of our service done at A of W because of my comfort level with the entire team, even though it is about an hour ride from home.

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linda.ayoub

Dec 26, 2011

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I have been a customer for Acura of Westchester since 2006. I've been very happy with the services since then. This is my third Acura TSX and love this car. I recommend other customers to buy or lease from this dealership. Great service and friendly employees. They are always willing to provide you with best services and deals.

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sadikkulla

Dec 23, 2011

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I purchased a certified pre-owned 2010 Acura TSX from this dealership and the overall experience and price was great. I specifically worked with Kelly Ryder, she was prompt, informative and very accomodating. I highly recommend anyone interested in purchasing an Acura to visit this dealership!

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Marc1020

Dec 23, 2011

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The staff at Acura of Westchester are an amazing group of people. Working with Tony and Rob was an incredible experience. The used car is above and beyond spectacular. From the way it drives to the way it looks, it's basically new!

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ejcnyc

Dec 21, 2011

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Brianna Tozzo is great! She made sure to keep me in the loop and was a total pro.love my car!And love the entire staff. highly recommend.

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Herman19

Dec 21, 2011

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The overall experience of getting a used Accura as a replcement for a damaged car at Accura of Westchester was a great and reassuring experience . The interest, supportive , knowledgeble ,and friendliness of Anthony Meed in sales, resulted in driving away in a first rate vehicle that I can trust. In the process of finding the car I purchased ,Mr, Meed introduced my wife and me to the array of ancillary services offered by this company which indicated the depth of available support in case of problems or need. Being a physician who keeps a car for a long time,it reassured us of having a dedicated and comprehensive support system to turn to. The sales experience was without pressure and focused on factual information. The vehicle's attributes literally sold itself. This morning I drove to the office in a quiet, rock-solid car. It was a great experience.

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prettyblackent

Dec 19, 2011

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I came to acura of westchester today to get a oil change on my 2004 acura Tl wich I cherrish and love for the last seven years. To my surprise I ended up leaving with a brand new 2012 acura Tl thanks to the help of Frank Ferraro & Liam Tully...

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AlexandraR

Dec 19, 2011

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This is my second Acura RDX from Acura of Westchester and both experiences have been awesome. I was interested in upgrading from my current RDX to the new model and can't believe how simple a process it was. Frankie and Liam were willing to spend as much time with me going over the details and options as I wanted until we ultimately reached a great deal on a new RDX. The staff at this dealership is friendly, helpful and goes out of their way to take care of you. Highly recommend Acura of Westchester, particularly Frankie and Liam, to anyone looking for good service and a great car.

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ILuvNY

Dec 18, 2011

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Very helpful,It's my second time leasing from Acura of Westchester.Robert Ellard is not only helpful but he's a pleasure to work with.Thank You

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sgnair

Dec 16, 2011

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I was in the market for a Acura CPO MDX and happened to see a low miles MDX at this dealership. My sales contact was Frankie Ferraro -- I live in NJ and actually was hesitant to go to a dealer about 100 miles away. To be honest, the only reason I considered this dealership was due to the fact that this dealership had an MDX with really low miles.Long story short, I am glad I did the 100 mile hike. Frankie was AWESOME and did everything and beyond, to make my visit to this dealership worthwhile. I got the car I wanted, for the price I wanted with absolutely no haggling. It was an awesome experience and I hope to do business with Frankie and Acura of Westchester again!Thanks Frankie!- Nair

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Spootz

Dec 15, 2011

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After working with Brianna, I would definitely recommend her and Acura of Westchester. My whole experience and transaction was as smooth as possible. Her knowledge of the industry was very helpful and accurate. She was very professional and great to work with. She made us feel like we we're her close friends buying a car. This is an important quality that should take her far. Brianna, thank you very much for your commitment, dedication and hard work you put forward to help us.

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Abcjm

Dec 15, 2011

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I have gotten 4 MDX's and one TSX at Acura of Westchester and will definitely continue to buy my future Acuras here. I am very happy with this dealership and highly recommend it!

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Morgy

Dec 15, 2011

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From the date I bought my TL new from this dealership and having it servicedonly by them for the last eleven years; I will say it's has been a "pleasure".My service advisor for that period has been Elizabeth White who has the real ability "to make things happen"..........

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rasacura

Dec 14, 2011

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This is the second car that I have purchased from Acura of Westchester. I returned when I was ready t replace my car because of the superb service that I had had when I purchased and every time I had my RDX serviced.Frank Ferraro and Liam Tully work as a team, so that no matter when you stop by the dealership, at least one of them is available to help. They kept each other completely up to speed regarding my concerns, type of car of interest etc. They were both a pleasure to deal with and I appreciated their friendly and patient approach to sales.

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mrudin

Dec 12, 2011

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Frank Ferarro and Liam Tully do an amazing job at making you feel welcome and comfortable. I highly recommend you see these two when visiting Acura of Westchester. Simple and stress free, I truly enjoyed my afternoon at the dealership.I received a great deal on my Acura TSX and was able to leave same day with my new car. Processing is quick and efficient.My fiance has also purchased a car through Frank and Liam and her experience was great as well. I know from her that the Acura of Westchester service center is top notch and efficient. A no hassle experience. She will be coming in soon for her new car.I have already recommended my family and friends to reach out to Frank and Liam when they are ready to purchase their car. I look forward to working with them again in the future.

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Mmclarty

Dec 9, 2011

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David was courteous, professional and helpful. I was very happy with the service he provided. He was very patient while demonstrating the tech features. He made the whole process pleasant. I am happy to recommend him to others.

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jimboyer1

Dec 5, 2011

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Both Liam & Frank were very helpful and knowledgable in the purchase of my Acura TSX. I met with Liam and he answered all of the questions I had and has done a great job in follow up with me after my purchase as well!

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Loleeta01

Dec 1, 2011

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I expressed my time constraint concerns for picking up the vehicle to Frank and he and Liam made sure I was in and out as quickly as possible. I have been leasing vehicles for over 15 years and this was one of my best experiences. Both Liam and Frank were super efficient and had everything taken care of before I even asked. Frank not only took the time to review all of the features in the vehicle, but took some extra time to determine why my mobile phone was not able to work with the great features the new MDX has to offer. He insisted I come back if I ever got a new phone and he would help me pair it at that time. The "tag team' effort made by Frank and Liam was very much appreciated by a working mom like me and allowed me to return to my busy schedule as quickly as possible!!!!!!!!!! I would highly recommend Acura of Westchester and will continue to work with them in the future.

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lascher

Nov 29, 2011

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I just wanted to say how much I appreciated Liz's help in getting my car inspected! She works magic every time I need help! It is because of people like her that I will never go anywhere else to purchase a car! Thank You Liz! Kathy Scher

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nick ligotino

Nov 29, 2011

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I would definitely recommend Acura of Westchester to anyone who is interested in purchasing a new car. Brianna, was very helpful, honest, knowledgable and friendly through my whole experience at Acura.

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dibatac

Nov 29, 2011

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I am a proud owner of the new 2012 Acura TL! It's beautiful, sporty and elegant. It's built with the family values and safety in mind. Thank you to the Acura team for all your support and understanding on the struggles of having a child with a non-curable medical issue. Thank you on behalf of The Juvenile Diabetes Research Foundation, my family and my son. Ken Hicks and the team of Acura of Westchester you all have a heart of gold!

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kristin1014

Nov 21, 2011

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My experience dealing with Brianna at Acura of Westchester was the best it could have possibly been. This is the second car I have gotten from her. She has so much knowledge about all the vehicles that acura offers and can truly advise you on which model will work best for your price range and life style. She made herself available for me always, and was upfront and honest with me. She gave me multiple choices and options to work with, and never once did I feel pressured or rushed. This car buying experience was the best of the best- thanks to Brianna who IS THE BEST of the best! My transaction was completed within days - no nonsense and no hassle. Everything was handled for me! Couldnt speak any higher of my experience!

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rosiep

Nov 17, 2011

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My experience with this dealership was a rewarding one in many ways.The customer service was outstanding.....I met with Tony, Alex and Robert.....They went above and beyond to get my car ready for delivery.....They showed extreme concern for me and my needs....they delivered my car in showroom condition to the max!!Thank you all for your outstanding service and commitment. I am very happy with my new TSX!!

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lou6601

Nov 10, 2011

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I lease my Acura from the Scarsdale Curry dealer on Central Avenue. They were never able to meet my needs. This was very disappointing to me. I am a cross crountry truck driver. Whenever the car needs service i usually have to wait until i get in town so i am able to take the car in to acura of westchester for service. Elizabeth is always very understanding and accomadating to my appointment needs. the mechanic took less then an hour to complete a B1 service.during my wait i sat in the customer area and Elizabeth informed me that i could help myself to some coffee, bagels and cake. She also informed me that there was a newspaper and magazines available for me to read. the televison was also on.Acura of Westchester has an extremly clean mens room and waiting area.when the vehicle was returned to me washed and vacumed inside.as a customer of acura for over six years i was very pleased with my final cost.because of the friendliness of Elizabeth White i will always recommend Acura of Westchester to someone.

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Joe Veltri

Nov 8, 2011

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I have leased many cars through the years such as Mercedes Benz, Porsche and Range Rover amoung others but Miss Tozzo truly made it painless dealing with Acura. Miss Tozzo made us feel very comfortable through out the whole leasing process, it was like being with family. She explained everything in a fashion that was very easy for us to understand.I would recommend everyone go to her. When we went to pick up the car she took us to the car and proceeded to explain all of the controls and even syn our phones for us. She also repeatedly asked if we had any questions during this whole process. She asked us to call or stop by the dealership after a few days of having the car so that she could answer any questions we may have. She explained that when it came to any service we may need she would make all of the arraingements for us if we would just let her know.

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patti2124

Nov 8, 2011

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This is my fourth Acura from this dealership and I am always impressed with the customer service that I receive.Liam Tullywas professional, courteous and knowledgeable, he was a pleasure to work with.

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larrygk

Nov 6, 2011

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I just leased my 8th vehicle from this dealer.I have gotten to know almost all employees of this dealer over the years and found them to be extremely polite, friendly and helpful in all instances.I feel that they have become my friends over the year and I look forward to visiting with them.

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lcoyle3

Nov 3, 2011

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Dealer worked with us on pricing in order to get me the car that i really wanted. everyone was friendly and genuine. Best car-buying experience ever!

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lorejf

Nov 2, 2011

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Kelly was a very friendly sales person who did not make me feel pressured in the least. She was very knowledgeable and helpful, and therefore answered any questions I had about the vehicle. I would recommend her and the dealership to anyone looking to buy a new or used acura. Im also very satisfied with the vehicle!

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jim centeno

Nov 1, 2011

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David was great. He made the experience, quick and pleasant. I will recommend him to anyone who is looking to obtain a new Acura. David is The Best!!

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dhpking

Oct 31, 2011

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My wife and I just purchased a new TSX Wagon from Acura of Westchester. Brianna Tozzo worked with us. We were delighted by the quality of service we got from Brianna and her colleagues. We have bought or leased 12 cars in the last 20 year (this was our second Acura in the last 12 months) and this was the best experience we have ever had. We love the car and highly recommend Brianna and Acura of Westchester.

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eliseplatt

Oct 24, 2011

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I had 2 Acura's in the past and was treated so well at Acura of Westchester that only life's circumstances could have torn me away 3 years ago. When I decided I wanted another new car I called Liz my service agent for 8 years or so. I had battled some health issues in the past couple of years, and even though I was not driving an Acura, Liz had found the time and inclination to call and reach out to me during my chemo just to send me good wishes and prayers. Of course I called her when I was ready to get moving again.She referred me to Brianna Tozzo, a totally wonderful, bright, efficient young sales woman who was absolutely terrific. She worked very, very hard to get me the exact car I wanted and then took it upon herself to help me get a few day lease extension on my Saturn and to make my life easier got her manager to agree to allow my car to be picked up there.Brianna called and followed up everytime she said she would with every person she needed to. She made me her priority. Her goal was to make my return to health and my Acura a happy, easy experience...and it absolutely was a perfect car experience. And the price was very competitive.Before I finalized my decision I shopped around quite a bit...GM, Ford, Jeep, Mercedes and was frustrated by lack of information, lack of energy, and lack of integrity...all that made my ACURA experience even more outstanding.Many in the dealership knew I had been ill and greeted me with great affection and support...They welcomed me "home". Of course Elizabeth was the primary motivating factor that brought me back...and Brianna was a dream come true in the car shopping world. Acura of Westchester, (a fine organization) is very lucky to have these two smart, kind and caring women representing them. They deserve their fine reputation and their well earned success.

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Nikki16

Oct 24, 2011

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He was extremly helpful and a reliable salesman. He gave me a great rate for my new TSX, and I couldnt be happier with my new car. The car was ready when he said it would be. He went over every detail of my car and was very professional. It was a very smooth and uncomplicated transaction. I would recommend him highly to anyone in the future who would like a new acura.

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meryll3

Oct 24, 2011

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I have worked with this dealership since 2001. I love ACURA. I love my car. I love the business model and the way the standards and practices are upheld at Acura of Westchester. Every person I have ever dealt with from sales to service has been kind, courteous, professional, welcoming, accommodating and gets the job done when they say they will. In addition, the technology of the car is such that I have never had any major issues and have averted them by the prodigious and clear service procedures and checks on my cars. I am so grateful for my experience with my dream car and Acura of Westchester's super shop. From top to bottom. Thank you for providing a high value superbly made product with service to match. Jane Meryll, Mamaroneck, NY.

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Kezar

Oct 23, 2011

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Between my wife, myself and three grown children I can say that we have purchased quite a few cars over the past 35 years (new & used). I have to say that our experience at Acura of Westchester has been hands down the best car buying experience we have ever had. Brianna Tozzo is an exceptional sales associate. Her persinality, actions and follow through make you understand why she has been so successful in her chosen career. I've been working in the retail field for over 25 years and am extreemly critical of other establishments when conducting business with them. I suspect that we are all typically on guard when going to make a car purchase. Bad experiences seem to come to mind every time we start the car buying process. Brianna and her support staff make you feel like you want to do business with them again and again. Our experience was nothing short of exceptional!!Bennett & Stefania Fletcher

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stw965

Oct 19, 2011

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kelly Ryder was the best salesperson i ever dealt with.from explaining the difference in options for the TL to taking me on test drive of those models options.she made sure i understood all my options.Once i decided on the model i wanted she made sure i got the best deal.make sure when you walk into Acura of Westchester to ask for KELLY.

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Dannuss

Oct 15, 2011

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We knew what we wanted. David and the sales manager didn't waste our time getting coming up with a price proposal which was substantially better than other Acura dealers in the area. We were able completely negotiate a deal with an hour and were able to pick the car up the next day!Most dealers leave you sitting around waiting and stewing believing that the more time you invest, the more committed you become. We were very happy the this dealer didn't subscribe to that strategy.

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acura25

Oct 14, 2011

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Kelly was amazing! She was very informative, patient and kind. If she was uncertain about a question we asked her, she would immediately find the answer and get right back to us. I would recommend her to all our friends.

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Angela385

Oct 13, 2011

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My experience at Acura Westchester was great. I worked with Richard Link, who offerered outstanding customer service. His professional and courteous attitude made the experience very pleasant. Richard made me feel very comfortable throughout the whole process without any pressure. He has a wealth of knowledge and took the time to go over every single detail to guide me in the right direction. Richard treated me with nothing but respect and kindess. Richard exceeded all of my expectations and was truly genuine. I definately recommend Richard to anyone who is inteested in buying an Acura, you will not be dissapointed!

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rejiraju1

Oct 11, 2011

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Walking into Acura of Westchester made us feel so comfortable in buying our SUV. Brianna Tozzo who helped us all them way was very kind and helpful in making our decision. We r so happy that with the service we got and the car that we wanted. The price is very good and Brianna helped us get a good deal. We would like to thank Acura for all the help.

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diontrejo

Oct 8, 2011

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My 2008 Acura TSX lease was up so I took a visit to Acura of Westchester. I originally got my TSX from DCH Montclair Acura in NJ but moved to the area recently. I worked with Vincent Paciariello, who was absolutely fantastic. He was professional, thorough, and efficient. He went over all the features and the lease offers and wasn't pushy at all. Much better than my first lease experience. He also made sure I got my loyalty miles. The GM was a class act as well. I highly recommend Acura of Westchester.

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drzing

Oct 5, 2011

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I really enjoyed working with David Sokoloff of Acura of Westchester. His experience and professionalism made the car purchase experience enjoyable and efficient. I highly recommend David and Acura of Westchester.

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conklinj

Oct 4, 2011

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Once again my expieriance at Acura of Westchester was positive. Brianna Tozzo was courtious, helpful and professional throught the process. She listened to my needs, then found the perfect fit. She really worked hard for me to get the best deal possible. I would recomend Acura of Westchester and Brianna Tozzo to anyone who is looking for a car.

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pais2006

Oct 2, 2011

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I brought a 2009 RDX and traded in a used car. I was in and out of there in a few hours. The pricing on RDX and trade was reasonable. But the service on phenomenal.I have dealt with Merecedes and Lexus dealers in the area before and Acura of Westchester by far was the best.

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sugnhun

Sep 29, 2011

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Best dealer in the world, 5th Acura....love the New TL 25 years GM , Congrats Mr HicksGreat service with Peter FalveyFree loaner car and car wash...awesome

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rheiss

Sep 29, 2011

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This is the 3rd car we have bought from David Sokoloff. He is a very professional salesperson. David does not use pressure to sell, he keeps his focus on us and our needs. In this case David worked extremely hard to find the right vehicle and the right deal. I will not hesitate to work with him in the future.

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Lauriers

Sep 27, 2011

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Brianna is so friendly and professional. She was great at everything, from explaining all the technology in the dashboard in a way I could understand to getting my license plates on the new car and me on the road in time to make it for school pick up! It was a pleasure dealing with her.

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gotbounce211

Sep 27, 2011

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We love Rob! He was amazing and friendly and walked us through the system set up for both of our cars. He makes you feel like you've been friends for years! Thanks Rob!

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Caimito1986

Sep 27, 2011

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Acura of Westchester is a one of a kind car dealership. Upon entering the dealer, to your right you will find Robert Ellard, an exceptional salesman and friend. Mr. Ellard goes above and beyond his limits to ensure that his customers are always satisfied with their purchase or needs. I highly recommend Mr. Ellard because of his hard work and dedication. Wether you need an oil change or a New Car, Mr. Ellard is the Number 1 go-to person. So when it comes to Robert Ellard, I personally guarantee 100% satisfaction and 0% disappointment.

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gestevez2

Sep 26, 2011

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While searching for my Acura TL 2009, I visted many Acura Dealers in the Tri-state area.I had a variety of experiences that many were not so pleasant until I went to Acura of Westchester and met with sales representative Kelly Ryder. Mrs.Ryder was so attentive during the entire process from the moment I made the appointment to go see the car to receiving my key before happily driving home. Mrs.Ryder really put me to ease when making my decision to purchasing my car and listened to my concerns,as well as worked with finances as best as she could.I can attest that Acura of Westchester is the dealer to visit for a great purchase and ask for Mrs.Ryder to assist you.

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EFRAINFALCON2009TL

Sep 20, 2011

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Acura OF WESTCHESTER WILL GO OUT THEIR WAY FOR THEIR CUSTOMERS.I CAME THERE TO BUY A CAR AND LEFT VERY HAPPY.I CAN SAY THIS DEALERSHIP IS BETTER THAN MERCEDES AND BMW I CAN SAY THAT BECAUSE I HAD BOTH CARS AND NEITHER ONE TREATED ME LIKE AURA.What I like most is that when you go for service they will give you a loaner car SO THERE'S NO WAITING FOR YOUR CAR TO GET SERVICED.ANTHONY MEED WAS VERY PATENT WITH ME BECAUSE I DIDN'T KNOW WHAT CAR I WANTED AT FIRST I WAS GIVING HIM A HARD TIME BUT HE WORKED OUT A NICE PRICE FOR ME AND I LEFT WITH MY 2009 AURA TL (TECHNOLOGY PACKAGE).I RECOMMENDED ANTHONY MEEDS TO ALL MY FRIENDS AND FAMILY HE IS SUCH A NICE GUY.THANK YOU AURA OF WESTCHESTER.THIS OVERALL EXPERIENCE WAS OUTSTANDING.

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TLDriver1

Sep 13, 2011

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Dave Sokoloff worked extra hard for us. He is knowledgeable and creative in evaluating financing alternatives. The delivery of the car went without complication. My wife and I had a problem with the behavior and bullying treatment we received from Kenny Hicks when at the last moment he increased our lease rate $6.00/mo. over what we had accepted.

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SteveBobo

Sep 13, 2011

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Being that this was the first time I ever purchased a new car, I was nervous. But the staff at Acura of Westchester made the purchase easy. My sales rep Anthony Mead walked me though the process and offered me a great deal on my 2012 TL. I would not hesitate recommending Acura of Westchester to any friends or family looking for a car.

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tsx2004

Sep 11, 2011

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Tom is a concientious representative of the service department, who always goes the extra mile. He listens to the customer and ensures that the work is done correctly and performed in a timely manner. While Tom's peers all seem equaly concientious, I am always happy when I conduct my business with Tom.

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Jenmatt

Sep 5, 2011

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This was my second time leasing a car through this dealership and again I was extremely happy with my experience. Brianna was very friendly, easy to talk to, helpful, and professional. She made this a very pleasant experience. I am completely happy with my purchase. I have dealt with Kenny on both purchases and he was also very professional and helpful. He made my decision quick and painless:). I would definitely recommend this dealship to others.Jennifer Matthews

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sjromo7

Sep 5, 2011

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my experience at acura with david sokoloff was very good -he was very professional and courteous and I did not feel pressured or rushed . I would recommend acura (and i have in the past) and david to other friends.

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ddw1998

Sep 3, 2011

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Briana, was friendly, honest, hardworking, smart and knowledgeable about the cars. She was a pleasure to work with and we would highly recommend her to others.Diane and Dave Wade

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Juju11

Aug 30, 2011

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Both Ken and Brianna were friendly and put my nerves at ease when making a decision due to their honesty. They were very personable, as well as knowledgable In all areas. Brianna was very patient, helpful and willing to go above and beyond to make sure everything was perfect before I drove off in my new vehicle.

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wexmania

Aug 29, 2011

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This was my second time dealing with Brianna and I'm sure when my lease is up there will be a third time. Brianna and the dealership are consistently professional, open and honest. I have used other Acura dealers before but Acura of Westchester has always provided the best deal in a straight forward manner that obviates any need for unseemly haggeling.

JM

Jackie McManus

Aug 28, 2011

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My husband and I wouldn't go to any other dealership. Brianna Tozzo and Chris Graven went above and beyond in every aspect of their business. We are in our third Acura, and a fourth is joining our extended family. Not only did Brianna and Chris look at every possibility for our family, but they also considered all other factors. Every time we went into the dealership, we were treated like family. They are upbeat and positive, while also realistic. They are just so good at what they do! They are the consummate professionals.

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srinivas.saxena

Aug 25, 2011

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This is a great dealership! I have come across great acumen in providing me great view of the car that I am looking for. Thanks you.

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debmom

Aug 21, 2011

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I have leased 2 cars through this dealership. Brianna was by salesperson both times. She makes it easy. She knows her product, took us on a test drive and off we were buying another MDX. Brianna makes it easy.

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waymorTL

Aug 18, 2011

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All the stress of car care and maintenance is eliminated by Liz, other customer service staff and the excellent mechanics. Problems are assessed and addressed quickly. We have been satisfied customers with Acura of Westchester for many years. This last service visit included a regular B service and the elimination of a battery problem and an intermittent problem with the hands free link. We will continue to recommend the dealership to our friends.

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LCostello

Aug 14, 2011

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I have been a customer at this ACURA dealership for several years now. This most recent purchase was my third. It is always a positive experience from the minute I walk through the door. It was my first time working with Liam Tully. He was knowledgeable, efficient, friendly and accommodating. I wouldn't go anywhere else for a car. I highly recommend this dealership.

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segdirb

Aug 11, 2011

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Dealing with Acura of Westchester was a very positive experience for us, starting with a well organized web page listing their inventory and pricing.Our sales person, Brianna, was always on time, which was very important to us. We found her to be patient, helpful and solicitous of our needs. She was very well informed and answered all of our questions.Her pleasant personality made trying out several cars productive, allowing us to find the right car for us. She took the time to explain everything about the car we chose and didn't pressure us into buying options we didn't want. We believe ourselves fortunate to have worked with Brianna.The closing paperwork was fast and efficient, our new car was prepared promptly, and Brianna made sure we were thoroughly familiar with all its large and small features. We would certainly recommend Acura of Westchester to our friends.

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aw40

Aug 11, 2011

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David was great to work with. The process of getting my new car was very efficient. This is my 4th car with this dealership. I would definetly recommend David and this dealership.

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soccrboy1179

Aug 10, 2011

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Worked with two different sales people but Brianna is the only one worth talking about (the other salesman was rude and arrogant). But Brianna was was very reliable, on time, gave me a great price and got my car ready with very little notice!

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elebar3

Aug 10, 2011

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I have been coming to Acura of Westchester for over a year now. Luckily, Tom was the first person I dealt with there, and have been dealing with him ever since. He is an amazing person to work with and I trust him entirely with the well-being of my car. Anytime I have had a problem, he has gone above and beyond to remedy it. When I had some grease left on my car, he offered to go out and clean it himself. To me, he is someone who takes his job seriously and performs with excellence and integrity, always going the extra mile to make sure everything exceeds 'satisfactory'. As long as I have an Acura, I plan to continue to work with Tom, as he has always done everything he could to help me out.

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jay2011

Aug 10, 2011

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This was the best dealership experience I've had buying a car. Very easy, best prices without having to fight or go back and forth. Do yourself a favor and skip the other Acura dealerships and go so Frankie! Buying a car should be simple, at Acura of Westchester, it is.

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tree10801

Aug 9, 2011

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I have been an Acura customer since 1991 and absolutely love the vehicles and service I have received from Acura of Westchester. Danny G and Vinny P were wonderful as always and would reccomend them always. I have 3 boys and when the time is right to get them vehicles, Acura of Westchester will be the dealership I go to. I know we will get the best service and price available. I will always reccomend Acura of Westchester. Thankyou so much for everything guys! I love my new car!!!!!!!! :) (I work for an Auto Insurance Co ansd am asked often which cars are competitive - I always mention Acura and the dealership that never lets me down, Acura of Westchester!Patrice Portanova

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vinnydebbie

Aug 5, 2011

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I was referred to Danny by my brother in law. He told me Danny would help me to trade in my car by giving me the best trade in value he could. And Danny did just that!Danny referred me to Liam Tully who helped me choose the best Acura to fit my needs, with regards to affordability and reliability. Because of Liam, today, August 5,2011, I drove home with my new Acura TL. He took the time to show me all the great features my car has and he even helped me set up the bluetooth in the car. He is an amazing sales representative and my husband plans on coming back to him for a car for himself.With all honesty, buying a car from Acura of Westchester was the smoothest, easiest and most professional car dealership my husband and I have ever been to. I never felt any pressure at all and there quote prices put a smile on my face.Thanks to Liam, I am in a beautiful Acura TL...thanks again for everything!!

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ipenny

Aug 4, 2011

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Buying a new car at the Larchmont Acura Dealership was a pleasant no-pressure experience. The staff was pleasant and helpful. Our sales consultant, Rich Link was a genuine nice guy; good salesman, made us feel comfortable; took the time to explain everything about the car we chose; didn't pressure us into buying options we didn't want. The paperwork for the sale was fast and efficient and my husband and I left with the feeling that we made the right choice in choosing Acura of Westchester and can feel confident that they are there if we have any questions or concerns about our new purchase.

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mgag

Aug 4, 2011

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Peter goes out of his way to provide exceptional customer service. The experience here is always easy. From dropping off the car, to dealing with my service advisor, to payment when service is complete....everyone is friendly and accommodating.

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juan18_c

Aug 3, 2011

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There is no question that these guys will go out of the way to try to get you the best deal possible and ytreat you like no other dealership around. Most def will recommend to friends and Family. Thanks much to Vincent and Kenny for stellar job...!

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ebgnyc

Aug 3, 2011

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I do not recommend this dealership but this site will not let me post a negative review without checking yes above. My warranty is ending in a month and I brought my car in 3 times for Acura of Westchester to fix the rattle on the right front side of my 2007 MDX. The car war perfect until Acura of Westchester completed a B2 service on the car in March. They said all was good to go but needed to they needed to replace the front stabilizer. The rattle began and 3 visits later even with a technician hearing the problem, the problem still exists. I decided to go in to Acura of Westchester to talk to the service manager ... in a meeting ... assistant service manager is not available ... general manager ... in a meeting. I knocked on the meeting door after the secretary paged everyone in the building several times. You would think someone would step out of the meeting to help a customer. The general manager asked me what was wrong and I said I need help with my car that after 3 visits was not fixed and my warranty is ending soon. He said he was in a meeting with corporate executives and that someone outside can help me. I said no one is here outside to help me and I wanted to talk to someone above a service consultant. He asked me if I bought the car here, was it serviced here, etc. I asked him why this mattered, my car has been here 3 times while the same problem still remains and what do I do if you can not fix it before my warranty expires. He said that he will throw me off the premises with my attitude. I said all I wanted was my car fixed and some real help. He dumped me to a service consultant once again. I will update this post to let you know how the 4th attempt goes.

RS

Regina Saat

Aug 2, 2011

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My sales consultant, David Sokoloff, was professional, courteous, knowledgeable and provided me with the best car buying experience I have ever had. He was patient and understanding of my concerns and did not make me feel pressured to make a hasty decision. He obtained for me , I believe, a very fair price for my trade-in vehicle and easily handled all of the follow up necessary with my insurer, etc. Finally, when I went to pick up the car, he expertly and patiently explained the features of the car. Overall, I am extremely satisfied.

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COGANJO

Aug 2, 2011

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My wife & I wanted to lease a MDX, but wanted to stay in a price range that was comfortable and fit within our family's monthly budget. Liam Tully was very understanding and professional. He took the time to answer our questions both in and out of the office. He understood our family's needs.We were very satisfied with our overall experience. Drove out of the dealership in our new family's MDX last Saturday with our girls clapping hands in the back seat.

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tones160

Aug 1, 2011

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Today i went to this dealership and i was really surprised at the Customer service they provide. As soon as i got there i was attended by Chris (cool dude by the way!) had my power steering wheel softened up, my side mirrors changed, as well as a messed up side marker that i had on my 08 TL. Everything was well taken care of. I will from now on deal with this dealership on my further purchases since I'm an Acura Enthusiast. The great feeling i had after my car was worked on was indescribable and i will recommend this dealership to anyone who asks. Thank you Acura of Westchester for doing things so smoothly!

JL

James L.

Aug 1, 2011

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This was my second visit for routine maintenance and once again my expectations were exceeded. The spark plugs and brake fluid were changed and the cost was very reasonable. Great care was taken to ensure my vehicle remained clean during the service. A multi point inspection was performed at no charge. If you live in the New York metropolitan area and want outstanding Acura authorized service this is the dealer to use.

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Cincity2envii

Aug 1, 2011

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As a first time buyer I was extremely statisfied with my purchase. From the moment I walked in the door I had nothing but the highest professional help. I was thoroughly explained all my options and given the best price. Everyone was more than friendly and worked together as a team. I walked out satisfied and certain of continuing professional service!

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Butterdep

Jul 29, 2011

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Everytime i come to the dealership they give me the best service. I traded my audi for my TL and Audi never gave me thr serivce i recieve at acura.

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delisejp

Jul 27, 2011

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Error on preliminary payment form by finance person. An oversight, however, it did cause a minor misunderstanding. The person who made the error, which was made when the deal was made, was not present when we picked up the car. A different finance person was there at the closing.

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PackFanatic

Jul 25, 2011

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My experience at Acura of Westchester nothing short of amazing. All employees were very helpful and courteous. My salesperson Brianna Tozzo was awesome. From start to finish i felt very comfortable and extremely satisfied with the job she did. She worked with me in getting me into something affordable but also wanted me to like as well. Customer service of this magnitude is very hard to find and should certainly be commended for. I feel very fortunate to have had someone value my needs above anything rather than just another sale. Great Job Brianna!! I will definitely be recommending this dealership to others in the future,Thanks again to all at Acura of Westchester and especially Brianna

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kscher01

Jul 25, 2011

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Elizabeth White is just the BEST. She ALWAYS gets the job done. I have been a customer At A of W for more than 20 years. Liz and the team are GREAT! I would not go anywhere else. Thank You! Kathleen Scher

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teddy2393

Jul 25, 2011

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I went to Acura Of westchester for a specific used car that i had researched through the internet. I appreciated that fact that salesperson or the anyone else in the dealership did not try to sway me towards a new vehicle. I wanted what I wanted and they made it happen.

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acendan

Jul 25, 2011

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thomas maxfield is very accommodating. he takes care of my needs right away. he explains to you the details of the service you want to be done.

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golfgirl

Jul 25, 2011

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I have been an acura customer for years and have worked with acura of westchester. Their customer service is exceptional and they really go out of their way for you. I worked with Tom Maxfield, he was very attentive and helpful with my parts and installation. He gave me a discount that ended up being less than expected.

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melissar23

Jul 23, 2011

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A great experience with this dealership! From the minute that I first spoke with Brianna on the phone, she was friendly and helpful but never pushy or overbearing. I really appreciated her communication via email and how quickly she always got back to me with any questions or concerns throughout the process. Brianna was patient and so easy to work with, and she kept me informed of everything and was upfront about all of the costs. I really enjoyed working with all of the staff at Acura of Westchester, and Brianna in particular! I definitely will be recommending them to others! Thanks for a great experience, I love my new car!!

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masoneileen

Jul 21, 2011

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I've purchased 5 new vehicles over the years, and the experience at Acura of West. was by far the most pleasant. Liam was very responsive to my calls, questions,etc. and was completely thorough in explaining the 'workings/bells/whistles' of my new vehicle. In the past I felt intimated walking into service depts, but Chris in the service dept. was very friendly and made me feel comfortable and at ease...I am actually looking forward to bringing my car in for service. Diane in finance was also a pleasure to work with. I can't thank Acura of Westchester enough for a great experience and a 'wonderful car'....

JS

Janis Schrader

Jul 20, 2011

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I came in with air conditioner problems. Elizabeth listened to my concerns and noted them for the mechanic. When the mechanic could not find any thing wrong they both consulted with me again. The mechanic said he would look again.When all was done, Liz told me a detailed discription of what they had done as a precautionary measure since they really did not find anything wrong and told me to return with my car if it still was not working right. The air conditioner is working just fine!

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teenyg20

Jul 20, 2011

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My overall experience w/ Acura of Westchester was great. They were sincerely helpful with getting me out of a bad deal with my existing car. They stuck to my budget and found me a great car. I was pleased with the knowledge and one on one service I received.

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mag404

Jul 20, 2011

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HAd a a great experience using Acura of Westchester My salesman Frankie Ferraro was excellant, very personable and explained everything very clearly to me. He got me a great deal on my new car. I would def recommend using Acura of Westchester and working with Frankie Ferraro. I have already recommended a friend who also purchased a car. Great place to guy a car..

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demoman94

Jul 20, 2011

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I had an overall great experience doing my deal with David.He was honest,fair and fast.He will be recommended to all my family and friends s who are looking at buying an Acura.

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AEH

Jul 15, 2011

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Both David Sokoloff and the dealership in general are easy and reasonable to deal with. Customer service is takes seriously here. I am a three time repeat customer.

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Jay-mello

Jul 13, 2011

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Richard link of Acura of Westchester made my first experience purchasing a car a great one. He worked with me to get everything i wanted without getting anything i didn't need. Not only did he steer me right on the car, he kept all the number honest and basically worked to what was best for me. I would recommend this place to anyone and especially would recommend Richard Link to work with. *friendly Environment, Great Staff & best of all a place that cares more about the customer then there sales.**

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dsanchez

Jul 13, 2011

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Elizabeth White helps me with every need that I come in with. She is very professional and one of the nicest people I have ever dealt with in Acura.

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Skylar0714

Jul 11, 2011

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I could not have asked for a friendlier sales person than Brianna who was beyond patient with me. I originally wanted the LDX but quickly learned the color I wanted had been discontinued. I went back to the dealership the very next day and started my search for a new car all over again. As picky as I am, Brianna managed to find me the perfect car that included all of the little things I had requested. She was easy to talk to, very realistic & did noot feed me a bunch of sales mumbo jumbo! When all was said & done, I was able to literally drive my new TL home that very day. (And it was a Saturday). Buying a car can be very stressful & if I didn't have the right person to walk me through the process, the results may not have been the same.

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Ann R. Colaneri

Jul 8, 2011

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I have long been pleased with the service that Larchmont Acura provides. I have bought 5 cars from them because of the helpful salespersons and the excellent follow-up service they provide. Before I bought my first car from them I used to take my cars for service to garages. Not since meeting the service crew at Acura have I done that. Their accommodation begins with my call in -- sometimes just a regular service call, other times in emergency. They get right to the problem and set me up with an appointment at my convenience. They have even lengthened their service days and added weekends. Liz White listens to my concerns and makes sure that the mechanics check them all out. If the car needs to be worked on overnight, she arranges a loaner car or has me driven to work and picked up afterwards. The waiting area is very comfortable, with TV, coffee and refreshments. I have never had to take the car back because of a bad repair or incomplete service. I will never buy a car anywhere else!

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jrspit

Jul 8, 2011

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Our salesman was easy to work with and very respectful. He was straightforward and eager to please. He came through on all their promises to deliver a new car to our specifications. Frank gave us a personal guide through all of the car's settings and options when it arrived.

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lincoln2007

Jul 5, 2011

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I have been servicing my vehicles at Acura of Westchester for past 12 years. The Service adviser is professional and reliable. Tech perform job on a reasonable time frame.

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maureentaylor

Jun 30, 2011

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Iwent with my nephew to acura to get is car two days after i went and purchase one for myself brianna is the best sales person she treats us as if we are one big happy family brinna is the face of acura very plesant she is just the best

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DHeintzen

Jun 30, 2011

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We went to the dealership to inquire about early termination of our MDX lease. We found Frankie (and the manager, Ken) to be friendly, knowledgeable, accommodating, and respectful of our time and our questions regarding a new lease for a newer car. We felt confident that we were getting a fair deal and we walked out with a new MDX. Throughout the three years that we've been going to this dealership for service, I have found all employees to be extremely customer-focused -- they're a pleasure to do business with!

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Runner2002b

Jun 30, 2011

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We actually went here just to ask a few questions about trading in our 2007 Honda Civic and we ended up going home with a 2009 Acuva TL. Frankie was great with us along with Dave. They were confident that we were going home with a new vehicle and their customer service skills were great! Thanks guys, we are so happy with the vehicle that we purchased for our son!

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rsherman10

Jun 29, 2011

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I have leased 4 vehicles from Acura of Westchester and have always had an excellent experience. For my most leasing transaction I worked with Frankie Ferraro who was extremely professional and went over and above what I expected. He maintained a high degree of profession and it was a pleasure working with him. I informed him that I needed to pick up my new RDX at 9:00am and Frankie came in an hour before his scheduled time so that my vehicle would be ready when I arrived. Although he had a meeting scheduled that morning he took his time explaining how the vehicle worked, especially the navigation system. At no time did I feel like he rushed his time with me. Frankie even cleaned off some fingerprint smudges before I left the dealership so I would have a perfectly clean vehicle. Frankie was straight forward and honest and I would look forward to working with him in the future.

JB

JOHN BALLARD

Jun 28, 2011

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hi, my name is John Ballard, I had bought an Acura mdx from Westchester of Acura dealership. The people that worked there was very profesional and had much courtesy to there people. i had bought many cars from other dealers, but wecthester of Acura is definitely the best. the sales person Frankie Ferraro, was very respectful, polite, had courtesy and professional. i thank him for being very patient with me and answered all of my millions of questions. if anyone wants to buy a car; i recommend them to buy a car from Acura of Westchester, and please ask for the sales person Frankie Ferrao. He is the best square dealing and honest. God bless him, he deserves the sales person of the year reward. thank you so much Frankie.thanksJohn Ballard

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elauriello

Jun 27, 2011

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I really appreciate the the time Rich spent going over all the features of my new car. Thank you again for all your help. I also want thank another sales person, Brianna and the manager, Ken Hicks who were helpful in the decision that I made.

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Ernestodepiano

Jun 24, 2011

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The service was excellent. Salespersons knowledge of vehicle was excellent. Salesperson was a total professional extremely satisfied with entire dealership. I highly recommend this place to anyone shopping for a car and wants to be treated the right way.

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nbarnwell

Jun 24, 2011

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I have given Acura of Westchester very high ratings because of the experience I have always had in dealing with them. I just completed my third transaction with them since 2005 and each time I have enjoyed excellent service. My most recent sales person, Brianna Tozzo was helpful and informative without being overbearing. She listened to what I wanted and helped me to make and informed decision that suited my needs. In addition, my experience with all of the people at Acura of Westchester over the years has been top-notch and professional.Nick Barnwell

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jt1022

Jun 23, 2011

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From the moment we arrived at Acura of Westchester, Ron Giancaspro was attentive to our needs. He greeted us warmly at the door and took the time to learn about our lifestyle and what we were looking for in a car. We weren't sure that Acura was the brand we wanted and furthermore we didn't know what kind of car would be best for us. While we were test driving, Ron carefully showed us all of the features of the car and explained all of the luxury items that come standard in an Acura. After considering other brands, we were impressed with the features that are offered by Acura. Ultimately we purchased a certified pre-owned TL and we love it. Shortly after we brought the car home, Ron followed up to make sure we were 100% happy with our purchase. We highly recommend Acura of Westchester and the services provided by Ron Giancaspro.

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CDallas

Jun 23, 2011

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I have owned three Acura's so far and the customer service is what keeps me coming back to Acura of Westchester. My sales person Ron Giancaspro approached me when I was shopping around and was never pre-occupied or annoyed with my questions. I had been to a different Acura dealer and they seemed to busy for me. Ron was respecful and curtious. At Acura of Westchester there was no pressure. Ron made himself available at all times during the process. The service department was also very helpful when I decided to get additional accessories for my vehicle. I have already reccommended a friend.

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mmb610

Jun 23, 2011

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After my lease was up in my old vehicle, I decided to look into purchasing an Acura due its realiability and high quality reputation. I met with Ron G. at Acura of Weschester, and up front he asked me detailed questions about what I was looking for in my next vehicle in order to tailor it to my needs. With Ron's help and assistance, I eventually decided on financing a certified pre-owned RDX. Ron guided me in my decision by thoroughly answering all of my many questions, giving me advice as to different options, and provided me with specific details as to everything associated with the vehicle I was choosing. Ron was consistently professional, efficient, and knowledable, and it was a pleasant experience. Overall, everyone at Acura of Westchester was extremely helpful and friendly. I LOVE my new car and recommend Ron G. and Acura of Westchester to anyone interested in purchasing/leasing an Acura.

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mrosado98

Jun 23, 2011

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The customer service at this dealership is bar far the greatest!Vinny and Kenny were very helpful with the purchase of my TL. Thanks guys for dealing with SUCH difficult person that I am. I would and have already recommended this dealership to some friends. Pete from the service department, is extremely friendly with a great sense of humor and very professional with regards to any service that was done to my previous 09 TSX.Thanks guys for all your work.

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bpf2011

Jun 22, 2011

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After searching for nearly 6 months and traveling to multiple dealerships, Acura of Westchester by far exceeded everyone in the area. I got the most knowledgeable, honest, reliable and friendliest sales person in Ron G. and could not be happier with my overall experience. Both Ron and the service department went out of their way to accomodate my needs in the purchase of a used Acura MDX to ensure it was safe and reliable before picking up. Furthermore, they beat all competitors in terms of price and trade-in value for my vehicle. I already referred multiple people who had purchased and leased with both Ron and the staff and will be sending many more there way.Thanks for a great experience and look forward to my next purchase!

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lexmark

Jun 22, 2011

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Ron is the friendlyist and most knowledgeable sales person that I have known. He was extremely helpful in explaining the details of the car and thoroughly went through the sales process with me. I must say he was great with every aspect of sale and I couldn't have been happier with the way things worked out with my new car from Acura of Westchester!

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dkbznyc

Jun 21, 2011

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very very good experience.brianna was the best sales agent we had compared to agents we had in the past,honda, mercedes benz..i highly recommend this dealer and will definitely go back for our future cars..

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Cars5748

Jun 20, 2011

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Unfortunately our experience was very disappointing. We went in looking for a used car and we met Dave who seemed very nice and began looking through their inventory. He checked his listing sheet and we ventured out into the hot sun to check them out. We found one that my husband liked better than the rest and we proceeded to take it for a test drive. After the drive we followed Dave inside to work on numbers and go over details. All of a sudden as we were sitting at his desk he seemed surprised as if seeing something on his listing sheet for the first time and told us this car said it was sold. He got up to check with his manager as he was confused by this, as were we, and came back and shared that there had been a customer who left a deposit on this vehicle, but that he was waiting on some sort of settlement and still needed more time. Dave said they wanted to sell this car and if we were interested in leaving a deposit and picking it up this week, the car was ours. In fact, since this seemed strange to us and I didn't want to be a person essentially "stealing this car away from someone else who was there and left a deposit first" the assistant manager came over himself to assure us that they had not heard from this man and this car was absolutely free and for sale and available to us. Upon hearing this we continued with all of the paperwork and were so excited that we found the car we wanted! I again, made sure with Dave that since we were signing papers and leaving a deposit, this car was ours and we had nothing to worry about and again he told us that this was our car and there was nothing to worry about and they would in fact locate another vehicle for this other guy because he still had some time before getting his settlement. The deal seemed done, papers were signed, the deposit was left and it was written that we were picking up the car at 6pm on Tuesday (this was on Sunday). Monday morning my husband received a call from Dave during which he told him that he needed to understand that his deposit was the second one left and they do need to give the other guy more time to see if he was taking the car. My husband was obviously confused by this and Dave told him not to worry and still to proceed like we were picking the car up the next day etc. A few hours later his phone rang again and this time Dave was calling to tell him that in fact this other man was buying the car and that he would be willing to speak with him about the other cars that were still available. At this point my husband simply wanted his deposit back as this was completely unprofessional and wrong on many levels. Dave did not offer an apology or explain what in fact had happened. We are waiting for the credit to come through on his account and as of this time it has still yet to appear on his account online. We are hopeful that it will be showing up very soon as we do not want to have to deal with this dealership yet again for any reason, let alone to get our money back. We are extremely disappointed and do not recommend this dealership to anyone.Update: I called to inquire as to where my deposit refund was and Dave said that the general manager (Ken H.) wanted to speak to me. He was very apologetic and tried to make things right. He said that the way things were handled is not the way he conducts business and it should have never happened. He said that he would help find me a car and give me a great deal. I had already found another Acura at a nearby dealer so he said that he would do the first service of that car for free. I was refunded my deposit and got a great car. I have only heard good things about this dealership but unfortunately I had a bad experience. Really seems like the general manager is running a quality place.

IW

Iron worker

Jun 16, 2011

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Hello group just wanted to up date every one. and b a fair dude , after my post i was contacted by the big boss said he was not aware and wanted to make me happy made and appointment and the man made it right im happier than a pig in hot shit so maybe the joke was on me so give these guys a shot im sure ken will make it right good luck auto shopers

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abohjalian

Jun 15, 2011

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Amazing customer service in the sales department. Went to inquire about a new car and the atmosphere was very relaxed and no pressure. Easy and honest negotiations! Would absolutely recommend Acura of Westchester!

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Jeff2175

Jun 14, 2011

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My experience at Acura of Westchester was a pleasant one with no comparison to other Acura dealerships Ive visited. I was in the market for the new 2012 Acura TL. The sales person I dealt with was Brianna Tozzo who was a delight. She had a very good service attitude and seemed to effortlessly enjoy serving her customer and representing her company. There were no scripted sales pitches and she carried herself like a person, not a robot. She was very structured in her approach.At the beginning, Brianna made her presence known, but was not overly aggressive. She showed she was in charge and if needed, she would be the go to person. I made numerous trips to Acura of Westchester and Brianna was always well informed of the latest in the world of Acura. She had knowledge of newest vehicles to come in, improvements made compared to the older models and she was sharp when going over vehicle rates. She also always referred to me by name and focused on my needs rather than what I didnt want. Indirectly, she seemed to try to make my experience better with every visit - Thats something I didnt experience at other Acura dealerships. One dealership that I visited didnt have one sales person ask if I needed help, another had a sales person that didnt have any answers. Brianna was helpful in my decision making process by giving helpful suggestions with my interest at mind and not her personal interest and always asked for feedback. Acura of Westchester was able to get me the car I wanted, in the price range I wanted to be.Even after my deal was finalized, I was kept in the loop. Brianna kept in contact keeping me constantly informed up until time of vehicle pickup and followed up with a thank you phone call a day after (very appreciated!). Overall, Acura of Westchester maintained an atmosphere of excellence. All staff worked together and showed that anything less than the best was unacceptable.Thank you

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mlalli

Jun 13, 2011

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I felt extremely comfortable and did not feel pressured to purchase the car. He was a very respectful and helpful sales man who was very knowledgeable about the products he was selling. He was organized and took the time to help me program my car. I would highly recommend him to others.

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acuraofwest

Jun 11, 2011

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There was some contention between me and the salesperson, but we managed to work it out. In the end I got the car I wanted at a price that I was ok with, which is why I went there. What more could you ask for?

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ajbluenote

Jun 11, 2011

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By far in over 40 years of buying car's this was the worst experience I have ever encountered. I was lied to by the Manager- Tony DellaPietro and The Finance Director-Alex Piccirillo.Both lied to me about my finance rate. Originally they told me it was a certain rate. Then I go into Alex and he tells me the rate was now a lower rate. Thought that would make me happy. And it did at the time.I then learned from my a friend at Honda Financial that they lied to me. The rate was significantly lower then Alex told me. They also lied to Honda Financial telling them I was going to put down more money then I said I was. By doing this the dealer makes more money charging me a higher finance rate vs the lower rate I actually qualified for.Again, please know I found this out from a friend at Honda Financial - as I had a bad feeling about this dealership - but wanted the carBottom line- ended up buying the car at another dealership who was honest from the outset.

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TGreco621

Jun 6, 2011

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It was a very pleasant and easy experience to lease my new MDX. i didnt have to do any paperwork, everyone was very friendly and i had my car in 24 hours. I would highly. i have already recomended Acura of Westchester to many friends. THis is my 4th car lease with them. Ken Hicks is a terrific General Manager.

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jaslynmaurer

May 26, 2011

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The sales consultant was excellent, and made the whole experience excellent. He was in contact with my father and responded immediately to all my fathers emails. He worked out a deal with my father, so that I could get the car I desired. After reviving the car, it was washed and the sales consultant showed me everything in the car along with setting up everything in the car. He made the process easy. After all the paper work was complete, I left with the car after 45 minutes. I am extremely happy with the experience and my brand ew car. Thanks Acura!

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rosegsweet

May 19, 2011

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I am a returning customer thanks to Brianna. She helped me into my new lease and the process was quick and painless. I would recommend this dealership to anyone if they are in the market for a new car. Brianna is the best! She will go above and beyond to meet your needs. She is truly a genuine and kind person to have as you sales rep. Thank you Brianna!

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lrabadi

May 13, 2011

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I went to Acura of Westchester. As i walked in i met Brianna. She was bubbly and had a positive vibe when I walked in. I was comfortable test driving the cars and picking out what style i wanted. Brianna made my family and myself feel like family. I am happy with my choice of the tsx. Thanks guys-Lena

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aliceseidman

May 11, 2011

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Richard Link is a friendly, down to earth salesperson. My husband and I felt comfortable with him and felt he was trustworthy. He offered his help with a very nice attitude from the minute we met him. We were happy to buy a car from him. He even offered to help me in the future with any problems.

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Spagnuolo

May 9, 2011

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Was looking for a brand new Acura. Went to about three dealerships, Acura Of Westchester stood out in almost every aspect. The dealership had a high level of professionalism and made me feel right at home. Employees were all great, I highly recommend Brianna Tozzo. She worked out every little problem I had and got me an amazing price on the perfect car for me.

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sirleon

May 4, 2011

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Bought a 2006 TL certified, had some problems with the car in the beginning. Danny the used car manager took care of all my problems. My recommendation is to go straight to him if customers are having issues with their used vehicles. I spoke with different people from the dealership about the issues I was having and was not getting anywhere. However Danny seems like he really cares about customer service and customer satisfaction, and the dealership's reputation.

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Visconti

May 3, 2011

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Dealing with the Acura of Westchester dealership was a very pleasant experience for me. I was a returning customer and needed to get a new lease on a car. I dealt with Brianna Tozzo and she was an amazing sales woman. Not only did she meet all of my needs, she went above and beyond the call of duty to deal with me. I got my car within two days and the process was very quick and efficient. I will definitely be a returning customer once my lease is up again.

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SMS4312

Apr 29, 2011

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coming from really tough experiences in dealing with cars, I truly had a very nice experience in dealing with Acura of Westchester. My sales rep Brianna Tozzo, provided me with excellent service along with a real genuine smile, not a car salesman's smile..... I strongly recommend using this dealership as well as Brianna for all your sales needs.

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ROSA MAXWELL

Apr 23, 2011

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MY FIRST TIME DEALING WITH YOUR COMPANY . I SPOKE TO MS. BRIANNA TOZZO. LOOKING FOR A CAR. HER VOICE WAS FRIENDLY I TOLD HER I WAS LOOKING FOR A CERTAIN CAR SHE GUARANTEED ME A CAR THAT I WAS LOOKING FOR AND MORE. WHEN I CAME TO YOUR DEALERSHIP SHE WAS EXTREMELY PROFESSIONAL, KIND, AND SHE DELIVERED EXACTLY WHAT I WANTED AND MORE. I WOULD HIGHLY RECOMMEND MY FRIENDS AND FAMILY TO YOUR COMPANY. THANK YOU ACURA STAFF AND PERSONALLY THANKING MS. TOZZO SINCERLY, WINFRED & ROSA MAXWELL

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lvchsprt

Apr 23, 2011

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I had a fantastic experience at Acura of Weschester! From the moment I walked in the door I was greated by all and treated as if I was apart of their team/family. I needed a car ASAP and they helped me! Being a woman and walking into these dealerships alone is not easy but never did I feel taken advantage of at any point! I recieved a great deal on a beautiful TSX! I thank Frankie Ferraro and Kenny Hicks for my awesome experience!

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mdx3

Apr 22, 2011

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Brianna Tozzo was very responsive to all my questions and needs. She made the buying process very comfortable which is something I did not experienced in the past at other dealerships. There were no surprise add-on pricing to the already competitive new car price. Oh yeah, do to my limited time this deal was done without stepping foot into the dealership. Thank you Brianna, great work!!!

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TL4LIFE

Apr 22, 2011

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Ive been a customer now for 4 years and have been extremely satisfied with all service provided by Acura of Westchester (maintenance & sales included). My most recent visit, just last week, involved leasing a new car. The entire team was professional, personable, and sets out to make the entire process easy and enjoyable. I had done my homework prior to my visit so I knew what I wanted out of a new car and with the help of Chris Gravin and Brianna Tozzo they made it a reality. Chris set out to find me the right car to fit my needs while Brianna really took the time to clearly explain the details of the deal & technology of the TL which, as I said, made the experience easy and enjoyable. Brianna was a pleasure to work with and even followed up after the fact to ensure I could reach out to her for any future questions. I highly recommend Acura of Westchester.

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Allyns

Apr 20, 2011

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Acura of Westchester really made my car buying experience enjoyable. Having limited knowledge of all the new technology that new cars offer, I was slightly overwhelmed when I started exploring my options. I knew I wanted an SUV with third row seating and I found myself at Acura of Westchester. Luckily, David Sokoloff took the time to explain all the nuances of the Acura MDX 2011. He was patient, kind and knowledgeable. I cannot say the same for other competing dealerships in the area; their customer service pales in comparison. The team at Acura made me feel comfortable and welcome. Tony DellaPietro, David Sokoloff and the rest of the Acura of Westchester team really know how to treat a customer like part of the family. Today I received a follow up call from David and I was pleased that he was very interested in learning how my experience has been since the car was picked earlier this week. You can tell this dealership has their customers' best interest at heart. I will be recommending Acura of Westchester to my family and friends.

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JM10016

Apr 18, 2011

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Acura of Westchester was the best dealership I worked with over my three week search for a car. I live in Manhattan and Brianna was kind enough to arrange for rides to and from the Larchmont Metro North train station. She was also extremely helpful sorting through the large inventory of Certified Pre-Owned cars and even stayed late to allow us to reduce the amount of times we had to make the trip out there. I first visited Acura of Westchester on Thursday night and drove away with car on Saturday afternoon. I highly recommend Brianna and Acura of Westchester.

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j ogden

Apr 15, 2011

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Liam made this the easiest car purchase I am sure I will ever make. He knows me and what is important to me and put a package together that was too good to pass up in no time. He made the transfer of my old car to new car effortless including clearing out my personal items and setting them up in the new car while I drove a loaner. He closed the deal while I dealt with a work crisis and still managed to make the whole thing fun and exciting and did get me into a better car for a good deal-- and the entire transaction took less than 90 min over less than 24 hrs. And called the next day to make sure I was in fact happy with how it all turned out. I will go back to him again.

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velascod

Apr 12, 2011

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The sales staff were easy going and very helpful. I was able to see the vehicle I was interested in on line before I stepped into the showroom. The pictures were available and I was able to see the car before I got there. I took the car for a test drive and purchased it all in the same day!They made the process very easy..........I love my car! Thanks Liam!

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proplast

Apr 11, 2011

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I have a 2005 TSX purchased new in March of 2005 from Acura of Westchester. All my experiences since the purchase have been Excellent. I have had Every Vehicle Service done there, including Repairs from an accident a few years ago and upgrades such as installation of back up camera and directional signals in the exterior mirrors.I Highly Recommend them for Service and Sales. They have been Extremely Cordial and Professional in All of their Dealings with me and the Service and Maintenance of my car. The provide me with a loaner car while they have the car and return it to me washed when I pick it up afterwards. They are Top Notch, Class Act.

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SEZ ONE

Apr 6, 2011

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My automobile was in for service, recently, and I have to say that it was very refreshing to deal with such a curteous and understanding representative. My service rep was Thomas Maxfield. Tom was attentive to my requests and made sure they were executed in a precise and timeley fashion. He is very knowledgaable about Acura vehicles and takes the time to ensure the highest level of service. I have been a customer at Acura of Westchester ,for ten years, and I will continue to do business with them for years to come, thanks to employees like Tom.

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atejera

Apr 5, 2011

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Brianna was great. She took the time to explain the deal clearly and went over all the details. She also followed up with after the deal was done to make sure everything was okay. This is my 2nd lease with Acura of Westchester and both times the transactions have gone very smoothly. I highly recommend this dealership and appreciate all the time and effort Brianna took to make my experience enjoyable.

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jake1974

Apr 5, 2011

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I couldn't be happier with my experience with Acura of Westchester. I work with Brianna Tozzo and she was so helpful and did everything she could for me. I now have a new 2011 MDX from your dealership and not from Rallye Acura, who never took me seriously and just passed me over to three sales people. They also never called me back once they had all my information. Brianna went above and beyond from the first phone call. It was well worth the drive to Westchester to get the car and the dealership I wanted. Thank you!!

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jeffabe124

Apr 4, 2011

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Purchased a new MDX 2011 and have only great things to say about the team at Acura of Westchester. Great service and great price and great treatment by David Sokoloff and his colleagues. They were forthcoming with an aggressive offer and followed through quickly to complete the deal to my satisfaction.

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jlauletti

Mar 31, 2011

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Everything was great at Acura of Westchester. They were very detailed and to the point on all explanations. The entire staff was very friendly down to the receponist.My experience with them was great and would refer them to anyone i know for future cars.Jennifer Lauletti

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mstolper

Mar 28, 2011

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Hello,My husband and I had the pleasure of working with Frankie Ferraro. I can't begin to tell how how friendly, efficient, accommodating and knowledgeable Frankie is. He made our experience at Acura top notch, from beginning to end. A truly fantastic salesperson, an equally fantastic dealership. My only regret is that we only bought one car, we can't wait to come back for more!Warmest regards,Melissa Stolper

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wbaker699

Mar 27, 2011

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Peter Falvey has been a pleasure to deal with. He is very professional, fair, and is dedicated to making sure that the job is done right and the customer is satisfied. It is not often that I am fully confident that my interests are truly being considered, and that every effort will be made to correct whatever problems I might have. Nor do I usually take part in these type of surveys. But I believe that professionalism deserves recognition. Each and every time I have brought my car for service, Peter has been professional, friendly, and above all interested in solving the problem. You can't ask for more than that.Watson Baker

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valerie91

Mar 25, 2011

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I have nothing but wonderful things to say about this Acura Service Dealership and Peter Falvey. Peter is always efficient, always a pleasure to see, and I always leave completely satisfied with the service. He goes above and beyond to accommodate any time requirements I might have and always gives a complete explanation of the services performed and what to expect next time.Truly an asset to the Acura Team. Peter is the reason that I continually go this dealership.

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JMAL

Mar 24, 2011

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I worked with Frankie to purchase a new 2011 TL SH-AWD tech. Frankie and Ken Hicks(GM) were absolutely great in helping find the car i wanted at the price i wanted. Frankie is a friendly, savvy salesman who did not make me feel pressured in any way and was willing and able to work with me to get the exact car and options i wanted. I would reccommend Acura of Westchester to anyone, and dealing with Frankie and Ken were a pleasure. After shopping many tri-state dealers, Acura of Westchester provided me with the best price, effortless pickup, and pleasant experience.

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LCiri

Mar 21, 2011

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Tom is the best!!! He is always extremely helpful, professional, courteous and nice. Always takes the time to explain all the details and follows up with a phone call if any issues are found before any additional work is done. I always feel like my car is well cared for when in servicing.This is my second Acura and I have received great service since my first (1991 Integra GS). I have recommended this dealer to other friends and family members because of their excellent service. In 2002, I decided to buy another car and did my research and ended up back at Acura of Westchester. Recieved a great deal (through Kenny Hicks) and I would go back to buy another Acura in the future.

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cathy cuozzo

Mar 20, 2011

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My experience has been a good one -- both employees made me feel welcomed and i felt they were there to help me. they were curtious and efficient i felt they would go out of their way to help me-- the customer. I would definitely recommend this dealership and their employees.

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agonzalez338

Mar 18, 2011

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I've leased 2 cars from Acura of Westchester and must say I am extremely satisfied customer. I've dealt with Brianna Tozzo on both occassions and have no complaints. Brianna is on top of her game. If your looking for efficiency, patience, and professionalism, she's your girl. After leasing my first car i was still able to contact her with any questions or concerns I had with no problem. From start to finish she lets you know what to expect. She also give a great rundown on the car's features before you get the car and just before you drive off. OH and not many people clean off your old plates, she the best! I was more than satisfed with my experiences and hope to have future dealings with such a great dealership and Brianna.

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Bellaveramente

Mar 18, 2011

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This was the BEST experience I have ever had at a dealership by far! The staff helped me get a car even when I had a difficult time in the past with other dealerships, the service provided was fast, convenient and really just warm and friendly and HELPFUL. I cannot say enough nice things about this location, I will absolutely recommend it to EVERYONE who is interested in purchasing a vehicle that i come across. I thank the staff tremendously for their dedication and service!

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murmarr

Mar 17, 2011

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I visited Acura of Westchester in 2005 with a neighbor who had recently leased a TL. As a Honda fan, I was eager to see the new Acuras. I did not expect to find a cozy, non imposing dealership. The salesperson, Larry (no longer there unfortunately) was extremely nice and helpfu. He gave me a great deal on a new TSX for my wife's birthday. Larry delivered the car complete with big red bow on it. My wife shed a tear.We have received great service since then on the TSX which helped me stay committed to Acura of Westchester. In 2010, I decided to buy a 2011 MDX loaded through Frank Ferraro at Acura of Westchester. He felt like one of the boys and worked hard to get me a great deal. Peter Falvey of the service department has become our dedicated service professional. Thank goodness. I just got the MDX back from service and Peter was his usual professional, courteous and kind self. I always feel like my car is well cared for when in servicing.My referring neighbor wasn't crazy about the service at Acura of Westchester so he went to Curry Acura for his next Acura. Peter Falvey takes care of his clients so if there is something wrong, he will make sure that it gets remedied. My overall experience at Acura of Westchester is extremely good and reinforces my good decisions to go Acura twice.

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jvbrownell

Mar 16, 2011

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When we came in we were greeted right away and did not wait long for a sales representative to speak to us. They both were with professionalism, smiles and comfortable to talk to which was very helpful, especially we were women coming alone without our spouse and didn't feel like we were taken.

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jforzag

Mar 15, 2011

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This is my 6th Acura and i wouldn't go anywhere else. The service in dealing with customers is unbelievable- vetry personable - like family. The Service division run by Liz is fantastic- Always the best workmanship and service. No matter what- thery can't do enough for you.

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evigue

Mar 11, 2011

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Peter listen to my needs and took care of everything in a timely mater.He also noticed some other service needs and relayed them to me which i was unaware of and we were able to fix right away.If everything inlife was as easy as working with Pete life would be very simple.

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donnybase

Mar 11, 2011

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Made my 4th Acura lease very simple and efficient. Always friendly and easy to deal with. Pricing was up front and no last minute changes or issues. Explained all the new options on the vehicles, how all the settings worked as well as helped pair cell phones.

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shannonm

Mar 10, 2011

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Staff was always friendly and helpful. I signed a new (my 3rd) lease with them and again, they made the process go smoothly, they did all the leg work for making the transition to my new car. I was given a detailed description of all the features of my new car, since it was different from the one I previously had. I would highly recommend going to Acura of Westchester.

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Laurette

Mar 5, 2011

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Great car, fantastic salesperson (Liam), excellent transaction and a pleasure to buy my car from Acura of Westchester! This is my third Acura purchased in Larchmont. The sales and service departments are wonderful and I will continue to recommend this dealership to my friends and family!

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mstreet

Mar 2, 2011

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I went to the dealer with a very specific new car, trade-in and price in mind. The sales rep and managers worked with me to find a good arrangement. I took delivery less than 2 days later and everything was ready and in order for me, and the sale was completed very quickly. I would definitely buy my next car there.

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bsmith11

Feb 25, 2011

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Brianna was great very helpful and answered all of my questions. I would bring business to her anytime I can!!!! In fact I will bring my mother in to take a look at a car thats how good she was. I hope people like Brianna are around a long time selling cars it makes the trip and process that much better.

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Jane529

Feb 17, 2011

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Dave and Kenny have been working with my family and me for 11 years, selling us 7 cars - 4 Acura TL, 3 Acura TSX. These gentlemen are always helpful, thoughtful, making the purchasing of a new car enjoyable. The service department is outstanding! The service managers take time to clearly explain the maintenance the car needs. I am proud to be an Acura owner and even more proud to be part of the Acura of Westchester family.

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ANGELAG

Feb 17, 2011

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This was my second experience with Acura of Westchester and they are both very professional and friendly at the same time. They were very patient and explained everything I asked in detail. I must have called them a dozen times with questions and concerns and they were always very responsive and helpful too. Vincent who I believe is there less than one year was a great salesman. I felt he was very honest and NOT pushy at all which I admire. Kenny Hicks the GM was also great to deal with and I believe did the best he could for me and I am very very happy right now. Thanks to everyone at Acura!

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bronxdoctor

Feb 16, 2011

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Very Good Experience. Very nice dealership. Great $ and great service. Brianna Tozzo took care of everything in a professional manner and always went the extra mile to make sure my buying experience was positive.Pick up was easy and everything was as promised.

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neiltric

Feb 16, 2011

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Very happy with our experience at Acura of Westchester. Very friendly and professional. Frankie Ferraro was very helpful in getting our car prepared and ready for pickup. Not like usual dealership...more like family! Acura of Westchester will be the only dealership we use in the future!

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meb99

Feb 15, 2011

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Frankie is the Man! Went into the dealership and knew exactly how much I wanted to spend and what I wanted. Frankie 'Grizz' helped me choose between different car features, models, years - he made buying a car a pleasurable experience. This is the third car I have bought from this dealership and I will never buy from anywhere else. I reccomend everyone to request him for a sales person. A++++++++++

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Gabriella

Feb 14, 2011

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My experience at Acura of Westchester was excellent. It was a pleasure entering the dealership and having Frank Ferraro handle my every need, questions and expectations with professionalism and expertise in his field. I highly recommend that anyone looking for an Acura should go to Acura of Westchester and speak with Frank Ferraro.

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Bellajo

Feb 14, 2011

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I have dealt with Frank Ferraro and could not have asked for a better experience. He was very professional, friendly and most importantly honest, which are great traits to see in a dealer when purchasing a car. I would definitely send friends and family to Acura of Westchester so they can get the same great service I did!

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gaccurso

Feb 14, 2011

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I went in to lease a acura TL and Frank was great. He got me the car I wanted for price I could afford. He was a pleasure to deal with. If you are looking for a dealership and salesman that is easy and no pressure ask for Frankie. He answers your calls anytime you need something and has an nswer for everything. I would highly recomend Acura of Westchester.

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REW516

Feb 12, 2011

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We were in the market for a used MDX and not only was their selection of vehicles great, the low pressure approach of Liam, the great financing that was offered for the certified pre-owned vehicle, as well as the warranty really made this an easy decision for us. Thank you Liam, and thank you Acura of Westchester. We can recommend you to our friends with confidence!

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chrisalvarez

Feb 12, 2011

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I called in to Acura of Westchester, and Liam Tully took my phone call. I explained to him during our brief conversation, that the lease on my 2008 Acura TL was soon expiring. But, that there was an issues that concerned me in regards to some credit troubles I had experienced a few months earlier. From the very beginning Liam did not make false promises and just told me to stay positive and that he would his best to set me up with an optimum deal. Well, I'll be honest I did reach out to two other dealers that did make promises they ended up not keeping. When I told Liam about it he said, just to be patient and to give him a chance to work everything out. On the day after I have to admit, there were some doubts about what could be done being that my credit was not in the condition that it was 3 years ago. At about 1:30 pm Friday afternoon Liam called and told me he had good news for me, I would turn in my 2008 Acura TL and get to drive away with a 2011 Acura TL, which is a gorgeous car by the way and still keep the same payment I had before which for me was and still is manageable. To say the least happiness set in, and taking in consideration my credit issue, Liam bent over backwards to get a great deal done for me. Liam is for sure a true sales professional, courteous and never made false promises he knew could not be kept, and that more than anything goes a long way for me as a consumer. Would I recommend friends and family to Liam Tully of Acura of Westchester? Unequivocally, positively, without a doubt YES!!! I will always be a loyal customer of Acura of Westchester as they have shown to be loyal to me and not turn away when I came to the table with my concerns and issues. Thank you Liam

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ericsherr

Feb 3, 2011

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This is my 2nd purchase here. Both times I felt they treated me with care and consideration. Very profession! Respectful! Liam Tully the Sales Rep was helpful and respectful and the General Manager Ken Hicks personally assisted. A great experience!At this point in time I would not consider going to any other dealership.

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jventura

Jan 31, 2011

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After my HORRIBLE experience with Paragon Acura (worst place of all time... DO NOT GO THERE!!! Brianna did EXACTLY what she said she would do. This is the 3rd Acura RL I've leased and by FAR this has been the best experience I ever had with a dealership.They quoted me a price over the phone and delivered exactly what they quoted!!! They didn't have the car in stock that I wanted (and unlike Paragon) they said they would make a few phone calls to find that exact car. They didn't push the one they had in stock and found "my car" within 10 minutes!!!!I gave Brianna all the information she required and within 4 days of my initial call I picked up my new RL. Brianna took care of having my insurance transferred to my new car; took care of registration and plates. She helped set up the bluetooth system so my cell phone would work and described all the features of the car in detail.If you are looking to purchase or lease an Acura I highly recommend Brianna Tozzo and Acura of Westchester!!!

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ktie58

Jan 25, 2011

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I have bought from this dealership for the 3rd time, each visit is great. This time was no exception, it was even better than the last time, Brianna was a pleasure to work with, she did everything to make sure I left in a new car. I will send as many people to her as I can. She took her time to show me the new system in my new 2010 TL. even though I am on my 3rd Acura. I saw her pull out her screw driver and couldn't believe she was taking my plates off, she went the extra mile and before I knew it she came back to my new car with washed off plates, she said you can't have a new car with dirty plates. Brianna was the best and that is huge coming from someone who is in sales themselves. If you are looking for a great car, and friendly service go in and see Briana Tozzo, you won't be disappointed.

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Terrye10709

Jan 23, 2011

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I went to Acura of Westchester after reviewing their inventory online as I was interested in purchasing a 2008 TL. I was surprised at how easy their online site was to navigate and eventually called the dealership regarding certain cars that I was interested in. When I called I was connected to Brianna and was impressed by her professionalism and demeanor. She gave me all the information requested and I set up an appointment to look at the cars that I was interested in. Let's just say that I ended up purchasing a beautiful TL from Acura of Westchester and it was the most painless process that I have ever been through. I would recommend this dealership to everyone that I know!

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mudpiejan

Jan 11, 2011

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My husband and I traded in our TSX for another one. Everyone we were serviced by at Acura of Westchester was exceptionally professional, reliable, and works with us so we could get a car that best suited our needs. We are VERY satisfied with the experience and would certainly recommend other people interested in buying Acura's to go to Acura of Westchester.

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JordanShao

Jan 11, 2011

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I went to Acura of Westchester today for an alignment as I hit the curb a while back and the car was pulling towards left with some loud tire noise. I have only one car so I had to wait there. My service manager Peter was very friendly and professional, he was able to help me fix the problem within 2 hrs. Now my ride drives perfectly. This place is not a fency decorated place, but they get the job done with great quality. I definitely will go back again. If you live in Westchester NY area, I highly recommend their service.

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Krist502

Jan 8, 2011

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I was very interested in buying a new Acura TSX so I took a visit to Acura of Westchester to take a look around. Because I was so impressed by the quality of service and they offered me the best price, I bought my car from this dealership. As soon as I walked in the door, an available salesman, Vincent Paciariello, greeted me and asked if I needed assistance, showed me the TSX, and I was able to get a test drive right away. Vincent went over all of the features and the lease offers without being too pushy; after all the car does sell itself! After going over deals and comparing prices with competing dealerships, I chose to purchase my TSX here. Besides the great experience I had with the the salesmen and general manager, Ken Hicks, Acura of Westchester really had the best prices of all of the dealerships. When I came to pick up my car, the service was speedy and efficient; I did not have to wait. In addition, Vincent made sure to go over the features of the car again so that I was familiar with everything and even went through the Bluetooth setup for my cell phone. The very next day I was given a nice follow up phone call to make sure everything with my car was running smoothly.

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antoineswift

Jan 7, 2011

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This rating was given for many different reasons. For starters,the people who work at the dealership are extremly knowledgeable when it comes to cars. The sales people do not try and jump down your back as soon as you walk through the door, and the place is always kept clean and neat.The service department is also run with respect, and professionalism. The wait isnt to bad and the coffee and donuts help lol.

JL

James L.

Jan 6, 2011

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All work was done to my complete satisfaction. The mechanic was very thorough and neat. Chris Colucci my service advisor was knowledgeable and friendly. The woman that processed my payment did a great job too but I did not get her name. If you need your Acura serviced go here with confidence.

MR

Michael Review

Jan 5, 2011

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Positive experience. Fairly straightforward. I went to Paragon, which had more inventory but left me waiting for 40 minutes. I also visited Curry, where I found a good salesperson, but the dealership had little inventory and pretty negative reviews online.

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curalette1

Jan 3, 2011

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Dan (sales manager)& Vincent Paciariello were eager to make a deal. They worked very hard to fit the deal to our budget. They found the lowest interest rate. The sale took three days to conclude, and they maintained professionalism throughout as we negotiated. Not hard to see why this dealership is rated way higher than Curry Acura.

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Claudio679

Dec 30, 2010

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Everyone was great at the dealership Anthony Meed is a very nice person and so was everyone there. If you are in the market for a Acura this is the place to go.What I like most is that when you go for service they will give you a loaner car.I have already recommended two friends to go see Anthony .

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farrah08

Dec 29, 2010

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Kenny is a very great person and David. Very friendly people and know how to treat customers, very patient. Chris from service is really know how to talk to customers as well and was very helful. They are highly recommended to visist dealers. Great service and will surely go back in the future for my next vehicle.

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rdxdriver24

Dec 28, 2010

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This Acura dealership that will go out their way for the customer. Acura of Westchester Managers and Salespeople are very knowledgeable about the vehicles and the financing options.They are also consumer friendly. The price, service and overall experience was outstanding.

JC

Jill Cohen

Dec 13, 2010

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Elizabeth White is the ultimate professional. She is knowledgeable, anticipates the customer's needs, and respects the pressures of working schedules to help the customer get the needed work completed. She is the reason I have my third Acura TL. Ms. White is unfailingly supportive of the customer and gently guides the customer to ensure the vehicle is taken care of in a timely way.

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SALONSONY

Dec 10, 2010

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THIS DEALERSHIP IS ONE OF THE BEST I HAVE EVER DEALT WITH.. MADE ME FEEL LIKE I WAS A FAMILY MEMBER THEY WENT OUT OF THERE WAY TO TRY TO GET ME MY CAR..AND FOR THAT I WAS REALLY GREATFULL... MY ACURA TL IS OF THE HOOK..THANKS ALOT...YOU GUYS REALLY MADE IT HAPPEN FOR ME AND MY FAMILY

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Bella5

Dec 7, 2010

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I called this dealership only looking for a quote and I walked out with a new car a few days later! Brianna was such a tremendous help, she worked with me on what I wanted and changed the things I didn't want. They made transfering my lease over, simple and stress free. I had a positive experience with both her and the dealership. I highly recommend both!

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tmaster

Nov 29, 2010

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David worked with me to find the perfect car in my budget and took care of all the fixes the used car needed before I happily drove it away. I actually went in not even looking for a new car but figured I would check out the deals and David made it so easy and made the decision a no brainer!

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Daliahr

Nov 20, 2010

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Yes I do recommend this dealer...I am now leasing my second RDX (2011), I have had it for a week and love this one more than the 1st one I had. From day one I have received great service from both the sales department (Kenny, Nick) and the service department (Elizabeth).

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micheleav

Nov 13, 2010

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I have leased an Acura for a few years now and I loved the service from the moment that I walked into the showrroom. Everyone there was so friendly and helpful. They took their time with what I was looking for and especially worked great with the financing end of things.Upon taking back the car for oil changes or any services, Elizabeth and the entire service dept. has always been pleasant and very helpful. I never have to wait long and if I need a ride or a loner it is available. PLUS my car looks brand new again when I get it back as they wash the car each service trip.I loved my Acure TSX 2008 and now I love my 2010 TL. They ride like a dream!~Michele Vecchio

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prkushner

Nov 10, 2010

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Experience was great...Liam Tully was the most professional auto salesman we have ever dealt with. Thanks so much for a great used car transaction. We liked the overall feeling of professionalism that the dealership represented. Liam even helped us move out things from our trade in to our new purchase.

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NYCscott

Nov 7, 2010

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This was the best car buying experience I ever had! Thanks to Liam Tully for helping us find the right Acura match for our needs. When picking up the car, everything was 100% as promised from car options to drive off payments. Liam made this experience enjoyable. After previously owning both an Audi and BMW, I now plan to be an Acura owner going forward this experience was so positive. I highly recommend Liam and Acura of Westchester to all Acura shoppers.

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jhernandez927

May 14, 2010

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Great dealer!!! I would def recommend this place to family and friends. the staff was friendly and professional. My car was serviced quickly and even washed slightly. Elizabeth White was great. Extremely helpful and a pleasure to meet.Thank you JHernandez

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GEODALY

May 7, 2010

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I HAVE BEEN GOING TO THIS DEALER SINCE 1988. IN MY OPINION I HAVE NEVER HAD A BAD EXPERIENCE RIGHT DOWN FROM THE SALES DEPARTMENT TO THE SERVICE DEPARTMENT.THE SALES MANAGER TONY HIS BROTHER DENNIS HAVE ALWAYS BEEN COURTIOUS AND HELPFUL AT ALL TIMES. I OWN TWO ACURAS WHICH I WOULDN'T TRUST TO ANYONE BUT ELIZABETH TO HAVE SERVICED.

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ericwolfer

May 4, 2010

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I have had 2 Acuras since 2004 and have enjoyed the service I am provided thoroughly. Elizabeth White is an excellent Manager and has always provided excellent service, care and the work is always done in a timely, professional manner. I would not think twice about bringing my car to any other provider.

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joel56

May 3, 2010

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I brought my car in for service and needed the A" done. I told them that sometimes the A1' light came on but I had purchased 2 new tires in Febr. 2010? They said I should wait until my next service for tire rotation which is usually every 5,000 miles. This was honest instead of pushing me through the additional cost. They also checked the car and advised me to get window blades inserts. Car washed and cleaned to my satisfation.

JS

John S35

Apr 29, 2010

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Acura of Westchester is by far the best car-buying experience I've had in a very long time. The customer service I received from Nick when I leased a TSX for my 18 year old daughter was beyond great. He didn't pressure me in the least but during the entire process and had my best interest in mind. I would point any car-buyer to this dealership, and when my lease is up and 3 years, I will surely be back.

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JPEIXOTO

Apr 27, 2010

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I HAVE BEEN USING THIS DEALERSHIP FOR A NUMBER OF YEARS. THE MAIN REASON FOR GOING BACK IS CUSTOMER SERVICE. THE SALES TEAM IS AMAZING, GREAT DEALS, VERY KNOWLEDGEABLE, NOT PUSHY AT ALL. THE SERVICE DEPARTMENT IS EXCELLENT. THEY ALWAYS REMEMBER ME; ELIZABETH WHITE IS THE GO TO GIRL IN THAT DEPARTMENT. NEVER HAVE A PROBLEM GETTING AN APPOINTMENT; THEY DROP ME OFF AT MY OFFICE, SHE CALLS ME AS SOON AS MY CAR IS READY. WHEN PURCHASING AND LEASING A CAR A VERY IMPORTANT FACTOR FOR ME IS DEFINITELY THE EASE OF GETTING MY CAR SERVED AND RATES. I PRESENTLY OWN A MDX AND LEASE THE TSX AND AWD TL.WESTCHESTER ACURA IS #1 IN MY BOOK.

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ernie6680

Apr 22, 2010

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I never been treated so well in a car dealership before I felt very comfortable buying a car from them. My friend purchased a car from them and sent me there to see Danny Giannotti who was such a pleasure to deal with. I would recommend people to purchase vehicles from them because you will not be taken advantage of, they are very honest people.

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carlorie

Apr 22, 2010

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Acura of Westchester gets an A++++ in thir sales department. We went there browse at their presidents day sale and bought a car on the spot. Since then we have purchased 3 cars from Acura of Westchester all from Daniel Giannotti. Daniel is the best sales man, he is professional and courteous. There is no games and or gimics, Just the best deal and service with a smile. We have referred numerous friends and family to Daniel to experience the difference at Acura of Westchester and we too will be going back shortly as my husband wants an RL.

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italiankiddo

Jan 26, 2009

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This was the worst experience I have ever had with a car dealership. As usual when you walk in they are so nice and want to help with everything. Once the deal was made everything went downhill. The day I went to pick up my car I noticed the rear tailight was cracked and they tried to fix it by glueing it. This is a brand new 2009 tsx we are talking about, that is totally unprofessional. When i told the sales man he was so nasty his name was Dave def. stay away from him he is a nasty salesman. They assured me the light would be ordered asap and I would have it soon. Its been 3 weeks since I had the car and nothing no light or no call. Stay away from this dealership!!!

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cshmr2

Jul 17, 2007

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Danny has been wonderful throughout my and my husband's purchase from start to end!!!!!! I'll definitely recommend others for this dealer, specifically to have Danny handle the sales.

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amenni

May 15, 2007

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Great service. Exceptional timing. They care about the customer and their families.

What’s more, Acura of Westchester of Larchmont has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Acura of Westchester. Check out the listings today to find the right car for yourself. Acura of Westchester is definitely the best place to buy used cars online.