Used Cars for Sale at Anastos Motors in Kenosha, WI

mk47

Jun 2, 2016

Once you buy the car, everyone disappears without even a "thank you".The owner never comes out of the office and the salesman just walks away. wouldnever buy from this dealership again.Once we got home, the tires on the car had bulges and the metal strips were showing.Being a novice buyer, I didn't know enough to look at the tires closely. So another instantcost to me plus the dealership being so inconsiderate. I guess I trusted the salesman withhis heartfelt speech. Be careful of this dealership. They are only out to help themselveswithout ANY consideration of the customer. This is some of the worse service I haveever received when you are just left standing there after they hand you the receipt of yourpurchase. It's very disappointing to have someone walk away from you even while you aretalking to them let alone not even say thank you. I have also called back there to ask a question about the car without ever getting a person - just a voice message with no return call.

summer47

Mar 25, 2016

We were excited to purchase our car but the buying experience at this dealership is less thanhappy. Once you pay for the car, the salesman instantly disappears. The owner sits in his officeas you seem to be beneath him - won't even say hello, thank you or otherwise. The salesmanis the only person that dealt with us, no one else. if we didn't like the car, we would have goneelsewhere. This may be a family owned dealership but it is one of the most unfriendly dealershipsthat I have ever been to. Most people will at least say thank you for your business. That doesn'thappen here and to make a phone call for questions of any sort, you will instantly get a voicemailto leave a message that is never returned. Would not go back to this place. Very disappointing.I think I would rather pay a little more and have better customer service, appreciation, and friendliness.

HappyBuyer

Aug 30, 2015

Went in to test drive a Mazda CX 7 and Mourice was the sales associate we worked with. He had the car ready to go for us. He was also very helpful and was the first salesman I have ever liked. He was extremely kind and caring. I would recommend this dealership and Mourice 100%.

Blondie

Aug 21, 2015

If Maurice were a super hero, his super power would be making great deals happen. He was friendly, helpful, informed (and don't even get me started on his accent)! I never once felt pushed or pressured. I am 100% convinced that the great deal I got would not have happened without Maurice. Aside from that, it is a rare salesman who makes you feel like he is really ON YOUR SIDE. I'll keep it short - he's earned my trust and that is the ultimate compliment I can give.

Smartbuying101

Jul 29, 2015

Very disappointing because I thought this local family owned dealership would have the customers best interest(no pun) at heart. Well, I was wrong and its so disappointing. Its a very clean and professional place, location is perfect. All of the cars I looked at online has the free Carfax and that is rare for dealerships. My sales guy had the perfect natural charm and was open to any questions. He truly was/is a no pressure salesman, and I was able to do my own test drive. Another A+!!The smh disappointing part is with the financing team and customer service. If your a dealership, and someone wants to come buy a car off your lot, new or used, over 10k or under 10k, they want to finance thru you to support the local dealership vs using their bank, and also give you a trade-in for more profit?, that should be a easy sale right there but.....the waiting for a lender game came into play.After 48hrs, I had to truly reach out to them to do a follow-up, even after sending an email and text the day before. I'm the customer, and I shouldn't have to chase the dealership. smh, Very poor and inconsiderate customer service.Basically, if I was going for a new car, I would have left with the car the same day, but to have me waiting as if the finance team was really breaking their neck to find me a lender on the car I wanted, was truly an insult. Sorry, people with good or bad credit get cars, but I guess with me, their really wasn't going to be a profit after all for them. Why even have good old used cars (by year meaning old) on your lot then. Money is money. Makes sense why they kept trying to get me into a new car but not the car that I know that I can afford on my budget. So without sounding too naive, I guess ALL dealerships are about money and they do not lookout for the customers best interest(again, no pun to rates). Just always make sure you do your research and know what you want, too many people get caught up in the tricks of the dealer. The no courtesy call back is what really made the great (in the beginning) experience into a poor one for me that day. **Update 08/01/15I was contacted today from my salesman. It was a great follow up discussion about my review/experience just wish it happened at the appropriate time it should have vs after my review. I feel better but my experience is still my experience but I will say that I would recommend this dealership just based on the salesman alone, I changed the 1 star to a 3 star.

rlh74

Jul 20, 2015

I purchased a car 5 years ago from them and went back because I was in the market for a new car. I was told I needed to come up with $2500 for a downpayment that the "owner called in a favor". I left and said I'd think about it. The next day I went to another dealership in Milwaukee and was told Anastos never ran a check on my credit. I left the same day with a 2014 Ford fusion from this other dealership. Anastos doesn't care about their customers or their reputation! All they did was lie to me!

Seamus

Jun 29, 2015

I was referred to Anastos by my aunt, more specifically to Mourice. The first night I was there, he found me the perfect car. Exactly what I was looking for. Then, he proceeded to do everything in his power to make my payments affordable, being that I'm a full time student and cannot work as much as I should. I came back a few days later to inquire more about the vehicle to find out that not only did Mourice accomplish exactly what he said he would, he went beyond that. The loan payments... including a 100k mile warranty, came to be 2/3 the price of the exact same car without a warranty from a different dealership a mile away. Aside from Mourice giving car salesmen a great rep, he was an all around great guy. Before we even spoke of the car, he displayed genuine interest in my schooling and plans for life, showed me some of the owner's specialty racing cars, and invited my mom out for pasta and wine. Which I approve of. Needless to say, if you want a car.... You want Mourice.

ashlteach

Jun 5, 2015

I was on the market for buying a new car. I travel to work pretty far everyday so I needed something that was good on gas,low mileage, and reasonably priced. I was so amazed by how helpful the car sales associate Mourice was. He was very friendly and had my best interest. He wanted to get me the best deal possible for my money. He knew about all the cars I asked about on the lot and showed me cars that had the features I was looking for. I would highly recommend him to anyone looking to buy a car!He made my finding a new car experience less stressful!! I am so pleased with the car I bought!

Tiffany

Apr 7, 2015

My Husband and I were just "looking" for a car and oops bought a car! It was only because of our wonderful Sales Person Mo Maserati. He was very attentive and let us test drive any car we wanted. After coffee, cookies and numerous test drives, we were sold on a beautiful 2014 Chevy Malibu (Mo's recommendation because my husbands so tall). After a bit we were driving home in our new car. Mo and Anastos Motors were even helpful with some after market tint we wanted to purchase. They gave us a great recommendation and Mo even offered to pick us up for our appointment. Anastos Motors will be the only place we will buy our future cars. Thanks Mo for all your help! Josh and Tiffany

Keith Busby

Apr 3, 2015

It was like faith, I was meant to be there. I didn't know it at first. I was unsure if I was ready, or can I afford it. The sales man and I discussed it and came up a great price. I also got a great trade in for my vehicle. The sale man ( Mourice ) is very friendly, not pushing, very out going. I had my ford f150 for a month now and still loving it. When people ask me were did I get it I tell them Anastos, great price, great trade in, and awesome people. Addison and I thank you. Keith