Used Cars for Sale at Arnold Chevrolet Buick in WEST BABYLON, NY

RedHotRde

Aug 4, 2015

I am presently on my 5th car with Arnold (salesman john L.) all purchased. All cars were kept..serviced by Arnold, min of 5 yrs. I am eagerly awaiting the Cascada,,Buick...Hopefully it will be everything I want..and I can stay with Arnold.

ranpc5

Jun 11, 2015

The service department treated me like trash! Got an extended warranty and wanted to get my car fixed on a Saturday for emergency break and was told I would need to leave it for DAYS! Had to go else where. Then cHad to fight to get service on Saturday. They don't have loaners, don't offer rides home or the RR. THEY WERE REALLY NASTY AND I MEAN EVERY GUY I DEALT WITH ON THREE SEPERATE OCCASIONS!

2015 RS Camaro

May 31, 2015

I just leased a new 2015 RS Camaro from Arnold Chevy and they provided the best service. I dealt with Jeff Nietupski and he provided an upfront and informative service on my new camaro. He gave a fair price and was very helpful in helping me get my car. If you buying a chevy go to Jeff he knows he stuff. I was very happy with my car and the service he provided me. They are very nice and friendly at Arnold Chevy. If you are looking for a Camaro or Corvette go to Jeff Nietupski at Arnold Chevy.

slim pickens

Apr 21, 2015

Jeff the salesman was great.No pressure and knowledgeable Got the car for a great price.A bit under Kelly blue book low value.John at finance needs to lighten up a bit.Cost them a star

Happy for my daughter

Apr 21, 2015

Jeff the salesman was great.No pressure and a wealth of knowledge.Got the car for a bit under kelly bluebook value The finance guy needs to lighten up a bit

Bill

Dec 28, 2014

I have purchased three (3) new autos from this dealership and had previously used three (3) other dealerships prior to discovering Arnold. I will be staying with Arnold. First, they sell a quality product. Secondly, the buying experience was pleasant and unpressured and the sales people know their product. The sales people were very helpful on two different occassions on "re-setting up" my Bluetooth phones after the initial purchase setting up. Third, the normal service experience was a pleasure and when I did need an "Acute" fix they were very accomodating and kept me up to date on the progress. The charges were very reasonable and the car was returned when promised and returned clean. I have absolutely no reservations in recommending Arnold to friends and family and have done so already

Larry631

Dec 7, 2014

In all my tears of vehicle purchases and leases, this was the best experience yet. Working with Ron Wood was a pleasure. He negotiated a fair price and delivered the vehicle exactly as promised. I would not hesitate to recommend him and the Arnold dealership to anyone looking to purchase or lease a vehicle.

amermigis

Aug 27, 2014

Friendly staff... Very clean facility... Great experience when purchasing and servicing my car there:)

PJM Mclax5

Aug 21, 2014

Just leased my first Buick coming from a Cadillac, Lexus and Range Rover. Everything delivered as agreed upon. Took my first long distance trip, 400 miles round trip, and the Enclave exceeded my expectations. I especially like the safety features and driving comfort. Plenty of room for the married kids and grandkids too! Good sales job from Joe Ward.

Wendygm

Aug 5, 2014

Found exactly the vehicle I wanted at Arnold, Sales personnel (Gary Davidson) extremely personable, knowledgeable about the product, and efficient.

crimesec1

Jul 19, 2014

I purchased a new Corvette and within a month noticed that it was leaking oil. I called ARNOLD CHEVROLET and attempted to schedule an appointment. I was told I had to wait TWO WEEKS! The service manager RICH, said that this was his earliest available appointment. He suggested that I speak to my salesman about the problem(?) Does SALES now do SERVICE! I told him I did not feel comfortable driving the car while it was leaking oil. ARNOLD CHEVROLET COULD DO NOTHING FOR ME! I GOOGLED the problem to see if this dry sump engine had oil issues. In several AUTO FORUMS I saw that people were complaining about GM SERVICE BACK UPS...ON ALL GM CARS. Some car owners were waiting months. I thought I was safe purchasing a car that was not on the recall list.....how wrong was I. The thing that disappoints me the most is that GM knew about these defect autos for years and opted not to do anything about it.

Carousel1

Jul 10, 2014

It was great. Our salesman worked hard to get us the right deal. Everyone there was just amazing

Catherine

Jun 11, 2014

I originally came to Arnold Chevrolet Buick a few years ago. I live in Queens and have a house on the south shore of Long Island. I was looking to trade in a previous Buick I owned for a new 2010 LaCrosse. When I googled dealerships close to my summer house, Arnold was one of the first places that came up. Since the day I walked into the dealership that spring (and walked out with a new LaCrosse) I was hooked. Everyone at Arnold is so friendly and welcoming. You really feel like family. The salesmen on the floor and mechanics in the shop are trustworthy and knowledgable. There is never any pressure and the staff truly cares. So, since I bought the LaCrosse the only service center I use is Arnold. Yes, I drive from Queens to West Babylon simply because I am so confident Arnold will take the best care of me and my car. When I was looking to trade in my LaCrosse for a 2014 Enclave, naturally my first choice was Arnold and again I had a fabulous experience thanks to Mark Whelan (who couldn't have been more patient and kind as I sat in almost every Enclave on the lot lol). I am so happy to say I am driving around in another gorgeous new car thanks to Arnold and Mark! I couldn't thank you guys enough for all the wonderful service throughout the years!

Patricia

Jun 7, 2014

Chris at Arnold Chevrolet was professional and helpful, making this second Equinox purchase from him in the last 4 years a pleasure. He was responsive to all of our questions and followed thru on all points of interest concerning the purchase.

Joseph

Jun 6, 2014

Of the 19 cars I have purchased over my lifetime this was one of the most pleasurable experiences I have ever had. Sales team was great. The price was the price, no finance guy to drive up the monthly payments. I will be back for future purchases.

Heriberto

Jun 5, 2014

As always, very polite personnel. The waiting area is clean and comfortable and your staff, from sales to service, are in my opinion top notch.

Michael

Jun 5, 2014

Great experience buying my 2015 Tahoe. John couldn't have been more pleasant to deal with. Thanks for the great job.

Joseph

Jun 5, 2014

I am always treated well at Arnold that is why we my family keeps returning to purchase vehicles and have them serviced.

John

Jun 4, 2014

I was greeted warmly and serviced quickly. A very nice environment, clean and well kept with fresh coffee brewing. My Buick was fully serviced to my full satisfaction.

Joseph

Jun 1, 2014

I was very happy with the service.I was greeted with friendly and professional manor.The waiting area was very comfortable and the service was done in under an hour.

Walter

Jun 1, 2014

I was surprised to find i neded to drive right into the shop.Most dealers leave you looking for a parking space out side somewhere. I was taken care of right away. Most dealers have you wait in line. You need to know plate of your vehicle or vin so they can find your car. The staff was friendly. Another thing I found at most shops or dealers I was not treated like they were doing me a favor servicing my car.I was impressed and plan to continue to use Arnold for my cars service.

Mary Beth

May 29, 2014

The outstanding service department at Arnold to the rescue yet again. Thanks to Mark and Dennis for helping out with an inspection. A day after a holiday and you still managed to get us in without an appointment......thanks, it would be very difficult t go elsewhere at this point with all the confidence we have with the service dept.

Christine

May 28, 2014

Very Professional salesman without making me feeling pressured. Knowledgeable and friendly. Enough trucks to look at to get a very good overview.

Jeffrey

May 27, 2014

I had a very fair negotiating experience with your dealership with my 2014 Buick Enclave. Your salesman, Mark Whelan, was upfront, professional and courteous at all times. I highly recommend him and your dealership. I also have another buick, and I cannot say enough good things about the service department - knowledgeable, polite and they always do a great job.

Thomas

May 25, 2014

Salesman was excellent. He went far beyond any I've ever had. He was most accomidating and took time to be helpful.

Kenneth

May 25, 2014

From the time that I called the Service Dept. late on a Friday afternoon to see if we could get our Enclave in, we were treated honestly, courteously and helpfully throughout. It was most comforting to us on Saturday morning when we received a phone message from Frank Bellavia, the owner of Arnold Buick. The transmission problem was identified and fixed sooner than we were promised; and the warranty extension due to the low mileage was truly appreciated. My life-long loyalties to General Motors will continue.

Joseph

May 25, 2014

I was impressed to have the service technician and the service adviser both explain the results to me for the outcome of my visit. also, very quick service.

Joseph

May 24, 2014

Mr. R. Dahlgren, Mr. J. Locascio and Mr. Dobbs are excellent representative of Arnold Dealership. A cigar to them !

Douglas

May 22, 2014

EXCELLENT SERVICE -- ACTUALLY, BEYOND EXCELLENT.Arnold fixes problems that our local guys (who are good mechanics) can't pick up. And Arnold makes it easy for working people to get their cars fixed. Keep it up!

Roseann

May 20, 2014

They were fast and competively priced for friendly service....the waiting area was comfortable and the employees made sure I knew where all the amenities were...

Thomas

May 20, 2014

I have owned 9 GM models in the past buick, Chevy and Pontiac and have been to many dealerships. The team at Arnold Cheverlot Buick is the best from the Salesmen to the Expert Service Shop and their crew they care about their customers and their cars. A 10 rating all around.

William

May 15, 2014

EVERYONE AT ARNOLD BUICK ARE VER HELPFUL AND KNOWLEDGEABLE THAT IS WHY IVE BEEN GOING TO THEM FOR OVER 15 YEARS AND ILL CONTINUE TO GO

Jean

May 10, 2014

Service was prompt and efficient. All personnel were courteous and friendly. The car is well taken care of. My only problem was that a problem with the shifter (sometimes leaving the key stuck in the ignition) could not be looked at on the Saturday when I called but had to wait until Tuesday to be addressed.

Dennis

May 8, 2014

The work requested was done quickly and very professionally.Kudos to the Service Department, especially Richard Dahlgren. And thanks to Henry Milani for his help checking me in.

John

May 2, 2014

As usual, I was warmly greeted and taken excellent care of, as was my car. it is always a pleasure doing business with Arnold.

Peter

Apr 25, 2014

Our salesman, John Locascio was superb!!! Friendly, knowledgeable and professional. He really did everything he could to ease the process and make us happy

Bruce

Apr 24, 2014

I called to make an appointment for the recall on my wife's 2013 cruze. An appointment was made for Saturday, which was great. I should have been told ahead of time that you do not yet have the parts to fix the problem. After waiting about an hour I was told that my wife's car looked fine and there should be no problem with it, but the part on the axle had to be replaced. I was then told I would have to come back when the part came in. I already knew that part had to be replaced before I came in. I think I should have been told when I made the appointment that the problem could not be corrected, and given the option of making a later appointment when they would have the parts to correct the problem. Now I have to give up another Saturday morning to get it fixed. I really have no problems with your service department, they are always very courteous and take care of any problems I have. In fact it is one of the reasons I have bought so many cars from you over the years, but I think this recall could have been handled a little better.

Joseph

Apr 17, 2014

I came in for an oil change&an inspection it tookmore than 2 hours to complete I consider that to long to sit on your unconfortable seats thank you j ammenwerth

Richard

Apr 12, 2014

IT WAS A VERY GOOD EXPERIENCE, PEOPLE WERE FRIENDLY AND THE SERVICE WAS PERFORMED UNDER THE TIME PROMISED AND PROPERLY

Jack

Apr 8, 2014

as always first rate...quick appt, fast service & everyone greets you with a smile...it's a family dealership & they treat you like family...beautiful new look, but the same old personal relationship...great place to deal with...

Rosaura

Apr 5, 2014

They answered all my guestions no matter how menial. Very respectfull and willing to go the extra mile. Very pleased with the workers and mechanic's

Andrew

Apr 4, 2014

The initial line up procedure went smoothly as they have you remain in your vehicle, and then meet the service advisor as you drive into their service area. It was orderly and well done. Secondly, I would like to commend Service Advisor Richard Dahlgren. He went out of his way to be thorough, responsible, and competent. I've been a long term customer of this dealership, and this type of service will keep me there.

David

Apr 3, 2014

I arrived later than I wanted for an oil change, tire rotation, etc. and expected to be there for about 2 hours, due to the late arrival. They got me in and out in under an hour... a pleasant surprise. The entire dealership has recently been remodeled so it was no problem hanging out in their very nice waiting room where the news was on the nice flat panel TV. I also had my ipad with me and used that with their wi-fi access. Also had coffee and donuts.

Ardyth

Apr 3, 2014

I went in for an oil change and tire rotation. One of the technicians noticed a damaged tire from hitting a pothole. We have many here in NY from a bad winter. They didn't have the tire in stock, but made sure one was delivered in a timely manner and I was on my way....safely.

James

Apr 3, 2014

I have dealt with Dennis O'Connell (Service Consultant) for quite a while and whenever he takes my car for service I am assured that the issues will be satisfactorily dealt with.

Steven

Mar 29, 2014

Love the re-designed service area! Well planned out, efficiently designed and a very comfortable waiting area. As always, the staff was welcoming and friendly and the work was completed quickly.

Tanya

Mar 26, 2014

Very helpful and they stayed in touch with me regarding service and how long things would take. The only thing that I would suggest is a quick wash of the exterior to be included in the service. Other dealerships do it.

Patricia

Mar 26, 2014

Rich got me in, even though i had no appointment and he was down a tech and very busy .thanks again

Christina

Mar 26, 2014

I dropped my car off and they had it ready when they promised. They were in contact with me throughout the process. Everyone was very helpful and very nice.

Elizabeth

Mar 26, 2014

I appreciated the coffee and the comfortable waiting area.Everyone was courteous, and the wait was not as long as I expected it to be.

Angela

Mar 23, 2014

It is always a pleasure to get our cars serviced at Arnold. Both our 14 year old Regal and our 2011 Enclave.

Bruce

Mar 13, 2014

Very good. I didn't have to wait long to have the work completed. The waiting room was great, clean, and relaxing. The best of all the dealerships I have been in. It is unfortunate that you guys are in West Babylon as I live in Wantagh and a little out of the way. But I would definately use you to handle warranty work and would recommend you to my brother who does live in West Babylon. Thanks,

Jean

Mar 6, 2014

The staff is friendly & courteous & the service is great.They try their best to get the customer in/out as soon as possible & explain in detail any problems they may find with your vehicle.

Judith

Mar 6, 2014

Got the job done as quickly as possible. Waiting room was clean, coffee ready for us, and seating comfortable. Friendly staff.

Peter

Mar 5, 2014

I was met with cheerfulness so early in am...I didn't have an appt. but did have a tail light prob and also a time issue...leaving same day on an out of state trip. To my relief within an hour my problem was solved and I still had plenty of time to prepare for my trip...i was very grateful.

George

Mar 2, 2014

pleasant,efficient,quick-waiting area is comfortable and attractive and immaculate.suggestion-re safety inspections-notify customers 2 or 3 weeks in advance when their safety sticker expires-some of us are busy, forgetful,lazy etc.

04033mm

Mar 1, 2014

I am being sued by Arnold Chevrolet for not taking delivery of a car I no longer wanted. The worst experience in car buying. Do not deal with Arnold Chevrolet in West Babylon, NY.

Jack

Mar 1, 2014

...always perfect...great place from purchase thru service... currently own & service both our buicks we bought there & the 3 prior buicks i had...

Lawrence

Mar 1, 2014

You need to find a finance company that doesn't charge extra when a tier 3 or 4 credit rated person has a tier 1 co-signer on the lease agreement.

Catherine

Feb 28, 2014

They were very helpful an serviced my car in a good time frame. I had made an appointment and they did a great job. I would recommend your dealership . Thank You

Marva

Feb 25, 2014

In and out, not a long wait at all. Great service, thank you! Nice clean comfortable new facility in Babylon.

Linda

Feb 25, 2014

I wanted to wait until my work was done on my car. The waiting room was a clean & comfortable space.I was even asked a one point if I needed anything by one of the salesmen.

Kerry

Feb 21, 2014

Mike our service rep was able to accommodate us promptly with a last minute appointment. We we arrived we he greeted us and immediately pulled the car in for necessary check up and oil change. We were very happy with the service....Debi Greinet

Eugene

Feb 19, 2014

I couldn't give an excellent rating only because the problem is very difficult to diagnose. As of right now we are not 100 percent sure we have located the problem.I am confident that they will locate the problem and will fully repair it if it hasn't already been repaired. My past experience with this dealership has led me to that conclusion. I Have been very satisfied in the past

Laura

Feb 17, 2014

Very professional and courteous staff. It was a pleasure. After buying a new Camaro in 1986 from Palanker Chevrolet I swore I would never buy another Chevy due to the poor treatment I received from their service dept. And I did stay away from Chevy for almost 30 years, having 6 new cars in that time period. Leasing this Equinox was a last-minute decision and, although I was a bit leery, I couldn't be happier with the vehicle or the staff at Arnold.

Frank

Feb 11, 2014

Fast, Courteous, and COMPETENT service. Thank you and please thank Mark Cohen for going the extra mile and providing excellent customer service.

Ali

Feb 10, 2014

The service department, led by Mark Cohen is one of the finest I have come across - I called Mark with a problem, it was addressed ASAP and car was home the same day !~

Brenda

Feb 4, 2014

This is my second experience with purchasing and leasing an Automobile from Arnold Chevrolet. Both times have been excellent. Servicing of my vehicle purchased in 2012 was excellent as well.

Heriberto

Feb 3, 2014

Courteous professional staff. My appointment was for 10:00 AM and I went in at 10:00 AM. Done in one (1) hour. Your staff is aces.

Frank

Jan 31, 2014

Our experience was terrific. The salesperson Mark was great. Very informative, answered all our concerns and made the transition "painless". There was no haggling and we got a great deal.

James

Jan 28, 2014

I used the drop box the night before, and didn't have to stress myself with trying to get to work the next morning. the Service Manager called the next day first to verify what was to be done, and then when it was finished and ready to pick up.

Philip

Jan 28, 2014

John Locascio was very pleasant. We came in only for a ball park figure on the Buick Lacrosse. We were surprised that all the features were included in the price - we couldn't refuse. I hope he gives a great deal to the people we will be recommending him to.

Paul

Jan 28, 2014

Once again I will say that if you have a GM product and go anywhere other than Arnold Chevy shame on you. The service writers are the most friendly people I have ever dealt with and the mechanics do the job right the first time

Mary-Beth

Jan 28, 2014

as always Mark, Rich and Dennis were there with smiles.car was serviced and ready when promised.it is great to be at Long Islands premier dealer for GM products.Thanks again. Bob milano

Henry

Jan 5, 2014

I have always been highly satisfied with Arnold Chevrolet, even after they took over for Amity Chevy. As you can see I have been a loyal customer with Arnold Chevy for many years, I have since purchased not less than 8 Chevy's, from Amity/Arnold Chevrolet since 1975, maybe more if I check my business purchases in the 70's & 80's. Great job to all you gals & guys at Arnold Chevrolet/Buick!!!!

Ali

Dec 31, 2013

I dropped my Traverse off on the evening of 12/25 to be serviced on 12/26, car needed an inspection, oil change and the usual maintenance...It was discovered that the rear brakes needed to be replaced, Mark Cohen called my wife who then patched me in, he explained the situation and I agreed to have the work done. I appreciate Mark taking the time to give us a call before moving forward with any additional work that would incur more expense...and his diligence for our safety is much appreciated.

Fred

Dec 28, 2013

As always, expert and friendly service from Arnold Service Department. I'm very comfortable and feel secure in my reliance and trust in Arnold's service. Kudos to all, especially to Dennis and Mark. And not to be forgotten, the guys you never see--the techs. A very special thanks to you guys. You know your stuff!Fred Gallagher

Philip

Dec 21, 2013

Called up last minute to have maintenance done on my truck and needed the appointment by the next day. The service writer didn't hesitate to fit me in. When I brought the truck in for the appointment I was told it would only take an hour which it did. Everything was taken care of perfectly and in a professionally and friendly manner. The service department at Arnold Cevrolet is the best.

John

Dec 19, 2013

Usual good service at reasonable price with professional and courteous treatment. A dealer I have used for over 25 years with nothing but the very best experience.

Glen nelson

Nov 24, 2013

I arrived just before 8.a.m. for an oil change & tire rotation ,was able to enjoy the new showroom , i looked at the new Encore & Impala...I was on my way home by 09:00...Sadly this was probably my last experience with Arnold ,as I'm retired and will be relocating to Ft.Pierce Florida .I've been a customer since 1996, always had a good experience...Thank you

Bill_M

Oct 2, 2013

The best experience I've had in buying a Corvette, and this is my 5th new one. Totally professional and accomodating from when I placed the order in January to when I picked up the first C7 delivered on Long Island on 9/30.

Happy Cruze owner

Sep 23, 2013

As always service is great, even under remodeling circumstances! :) The wait time was a bit longer than normal but this was due to a low number of mechanics available. I was told this while waiting. I did not have a problem with it..... sometimes things happen. Normally I don't have to wait more than 1 hr for an oil change/ car checkup I have been going to Arnold for over 6 years now!

Pete Rototiller

Sep 1, 2013

I went with my wife and met Gary Davidson who was helpful and not pushy at all. Next day we called back and decided on the vehicle we wanted to purchase. Gary steered us to an equinox 2lt that fit the bill perfectly. The delivery and process was painless and we left feeling good on the deal. The finance was straight forward and the finance manger even worked out a better deal using rebates making it more affordable. A full tank and well detailed we left. Thanks guys.

Grandpa Michael

Sep 1, 2013

I purchased a used vehicle from Arnold from John Locascio and he treated me with respect and did not rush me. Answered all my questions and gave me a good deal. I also have been to Arnold for normal service and emergency service and they have never failed in service or hospitality for either. I have recommended and suggested Arnold to many friends and associates who have purchased from Arnold and were very satisfied with their service.

RTB

Aug 24, 2013

One of the smoothest new auto purchases I have ever had (and I've had many). The price on the new car and the trade-in were good and they even found that I qualified for an additional rebate that had just started and applied that to the deal as well! The salesman, John, was great and all around it was a great purchasing experience. I gave an 'excellent' for facilities because a new showroom is being constructed. We did this transaction in a trailer but can't ding them for that!

Len

Aug 22, 2013

Mark has always been very fair, courteous and professional. We have purchased (or leased) at least 6 cars from him, going back to when he was employed at Bast Chevy. Our children also purchased cars from him.

Brian

Jul 17, 2013

Chris Sandusky and Mark Cohen did a great job . Everything was 1st rate

wes werner

Jun 18, 2013

great service writer very good experience my first time there

NewCamaroOwner

Jun 13, 2013

Lew was absolutely amazing. This is the first new car that I have ever bought and the second car dealership I walked into. The first dealership I went to just made me feel uncomfortable, like I was just someone commission check. At Arnold Chevrolet I felt like they actually cared that I was happy with my car. After dealing with some difficult paperwork (on my end) and being patient with me I got my car, all sparkly and new. Lew walked me through how to use all the features in the car, walked me through the menus and explained to me how OnStar works. I have to say if people visit Lew at Arnold I am sure that they will be coming back more often to buy a new car. Thank you so much for making my first car buying experience a smooth one! I couldn't be happier with my purchase.

brianec3953

May 28, 2013

The worst experience I ever had. The price I came in for was the price we saw on the internet under Certify Pre-own. When we spoke to the sale man, Lew, he stated that was the worry price and would not honor the paper print out. He also let us to believe that the only way to find out how much the car payment would be was to leave a deposit on the credit card which was only for the interest rate determination. No true, we were miss let.We also discover the vehicle was not a Certify Pre-own and he mention he would throw that in as if he was doing us a favor.Long story short, we receive nasty emails stating how we waisted his time and that we misunderstood. Basically he was trying to force us to purchase the vehicle.This dealership also spoke very poor about other dealership to make themselves appear better.

Mary S

May 24, 2013

If you go to this dealership don't say I didn't warn you! If you speak with John Locascio make sure he doesn't double talk you. I still had one month's payment left on my old lease and John said he would pay that and my first payment on my new vehicle, so I signed for a Chevy Equinox.. When I got a bill from my old leasing company I saw that the last payment was not paid. I went over there and showed John the bill and he said he would get me a check number from their bank to give my leasing company proving they paid it. Then he comes back and denies the whole thing! Never said he would pay my last payment! Got nasty so I asked to speak to the manager and he got nasty! Why would I turn in my old vehicle when I still had another month to pay?? I did because John said he would pay it! And why would he say he would get me a check number if he wasen't going to pay it? See where this is going? If you are really interested in a Chevy or Buick I recommend you find a different dealer!

Steve

May 10, 2013

I would like to thank Russ Boehme for his courtesy and professionalism during my visit at Arnold Chevrolet for maintenance on my vehicle. They have always provided me with excellent care and service.

Patti

May 1, 2013

I purchased my 2010 Chevy Cobalt three years ago from John Locascio. John made the experience a complete pleasure from the second I walked in to "browse", to the morning I drove off in my new car. The combination of his knowlege, experience, professionalism and personality makes him a tremendous asset to both his customers and Arnold Chevrolet. This week I brought my Cobalt in for Inspection and a Maintenance Servicing. As always, I was greeted in a friendly and welcoming manner. The work was completed much faster than I had anticipated, and my car was as spotless as when I brought it in. At Arnold, the Sales, Service and Support teams are all top notch... it's evident that they are all happy to be there. Arnold is truly a diamond amidst a field of stones as far as auto dealerships go!!!

Kenneth J.

Apr 13, 2013

Internet quote was excellent. When we arrived the salesman, John Locascio, was friendly, prompt, and the final price was exactly as quoted ! Very pleased.

shambhu

Apr 9, 2013

I had very bad experience with this dealer I will never go back very bad customer service that is why I telling you never go at this dealer

mattmo1

Apr 3, 2013

We went to this dealership with a specific vehicle in mind that we saw on the internet. The price for the vehicle was good so that was not the issue. My issue is with the salesperson Ms. Coleman who at first seemed friendly. However when we started getting down to price of the vehicle and what I would get for my trade in things started to change. First of all between her and the manager they were low balling me on my trade in. Then they would not budge on the price for the newer vehicle. Quoting there was a "lot of traffic on it" meaning a lot of people were interested. Guess what folks a couple weeks later and the vehicle is still listed. So much for the traffic. So we continued on with the deal anyway because like I said the price was pretty good. A couple days later we came in as directed by Ms. Coleman for a test drive only to find out that it wasnt even on the lot. It was supposed to be back within an hour so we left and waited for the phone call. It came a day later. We wanted to finance part of the vehicle and when we found out that it was a very high interest rate we started to hesitate. Then she curtly said it was because of the vehicles age. So after some thought we decided to drop the deal. When I spoke with her about it, she asked why in an unpleasant tone. So I told her our reasons and she very rudely said "well good luck." And believe me it was not in a nice way. They never tried to renegotiate or even try to work out a deal. That was it. So unless I deal with someone other than Ms. Coleman, I would not buy a car from them.

C AND F

Mar 28, 2013

Our salesman at Arnold Chevrolet W. Babylon Mark Whelan was wonderful. He made us very comfortable and the best part was there was no pressure which made for a great buying experience.

LtColrwfa

Mar 21, 2013

Gary Davidson made the new car buying experience a breeze, got just what we wanted at a good price with no hassels and no problems. Picked up the car we wanted a few days later and that went smoothly too. Highly recommend Gary and Arnold Chevrolet (been dealing with them for years - and plan to continue to do so).

Scott

Mar 8, 2013

As always, the service team at Arnold is second to none. There are 3 other Chevy dealerships that are closer to my house, but i'll drive the extra distance because I know the level of service I'll receive. Mark Cohen even remembers my name when I come in... Anywhere else I'm just a number!

c0a8l0v6i8n9

Feb 19, 2013

First off I walked into wet floors slipping all over the place. I walked out to view the truck with a salesman, he was very nice and was trying to get me into the truck. He went through some numbers and I couldn't agree to his price. He wanted $2000 more then advertised. The manager came to me and told me that they advertise those low prices to get you into the dealership. He advertised the truck at a higher trim level with a higher asking price for features that didn't exist. He then said it comes to do you want it or not. Very nasty avoid!!

fls6b

Sep 3, 2012

The vehicle advertised was in less than good condition as per the description. The salesman (Fred) was inattentive, and did not go out of his way to demonstrate the car's features, or allow a test drive. Furthermore, the salesman seemed more interested in finishing his afternoon snack than in selling any of the cars in the dealership.The salesman also was less than courteous in negotiating a deal, and his attitude seemed short at the end of my visit.

ranpc123

Aug 7, 2012

I went to Arnold to look at cars. First I saw Fred. He showed me some used cars and I didn't see anything I really wanted. He brought me to Henry in new purchases and I looked at the Spark and the Sonic. I love the Sonic, it's a mini-Malibu!:-) I walked to the dealership (5+miles.) and was tired, but Henry was so nice and showed me both cars and I had to get the Sonic. Henry made sure I got a good deal and the options I wanted, turbo, blue tooth and the color BLUE TOPAZ! I got a ride home after the deal and an offer to be picked up to come and get the car when it came from another dealer. It was so refreshing to see people concerned with your comfort. I felt like I knew Henry for years! John, the finance guy called and gave me the info on the finished deal and recommended a good extended breakdown warrantee. I really wanted it after the misery i had with my last car (2011 Hyundai Elantra that had so many problems). I went back to the dealership today and I was happy to find that my payments were even a few bucks lower than I expected. They thuroughly check all the creditors to make sure you get a good deal. The only thing that spoiled the day was to find out that the guy who emailed me AFTER I bought the car (I did email a bunch of dealers) took credit for the sale. Shame on Lew. I won't recommend him! I never met him and he got back to me 2 days later. Henry was the man I bought the car from. Go to him for new and Fred for used.:-)

Mr 2nd Vehicle

Aug 6, 2012

Staff and salesperson were very professional. They were not to pushy. Test drove 2 Tahoes. They had large selection and had good warranties on there vehicles. I did not buy there because I found another vehicle somewhere else that had more of the features and options I was looking for.

cats meow

Mar 29, 2012

The worst experience I ever had in purchasing a vehicle. Very unfriendly crew, they think that no one has any cars to sell, very independent, rude, not very knowledgable about what they are selling, if you want to walk out they do not care.

BATMAN

Mar 27, 2012

very nasty crew from salesforce as well as manager. will only sell cars as listed prices.,salesforce is not to freindly even as a returning customer,had a problem with the salesperson and her manager said that I should take it up with her myself, he did not want to get involved. I was told that the car I was buying was JUST A USED CAR, so what if it was not sent out perfect. Sales manager tried to sell additonal coverage on a certified car, He said he made a mistake...I said I was A RETURNING CUSTOMER... he told me so what...GO ANY WERE ELSE...NOT TO ARNOLD....

A Car Owner

Mar 3, 2012

Service manager "Mark" at Arnold literally screamed at me because I respectfully told him the information (Technical Service Bulletin) the service advisor gave me was for a different engine/transmission configuration, following request to have a hesitation on downshift concern addressed. After posting my complaints about him on Camaro5.com web site, the dealership owner and their attorney called me and said to remove the posting or they would sue me!!!They are absolutely NOT customer friendly. Can you imagine - a) being screamed at by a "service" manager and b) being threatened with a lawsuit because you posted your legitimate complaint.PS General Motors Customer Service refused to intervene because..."This is a legal matter between you and the dealership". Huh, because they threatened to sue me, GM wimps out?!?!?

bryanmartorana

Feb 13, 2012

I had a great experience. Called about a Squealing noise coming from my 2010 Camaro SS. It ended up needing a replacement balancer and belt. They were very up front with what it need and didn't sneak anything in on me. I was offered a ride home when I dropped the car off and was called when it was completed. Would definitely go back for service. Got everything replaced nd an oil change for $44. All the parts were under warranty and just paid for the oil change.

Michele

Sep 24, 2011

Horrible experience!!!! They will not take a cent off after you discovered you have to put 1500 dollars into it and then you get it home and youfind hair, crunched uop granola bar under the seat. GREAT DETAILING!!!! we paid 295 dollars for the prep fee.....For what???? A dirty car. Never again. My husband didnt like the place or the people, I really should have listened. Typical popmus salesman that know everything and Lie, Lie, LIe. DO NOT BUY FROM THEM Arnold Chevrolet Buick W Babylon Sept 2011

jchiar

Dec 15, 2010

Just purchased a 2011 Chevy Traverse. The salesman was super - super helpful. He was fast with everything, prompt and called back quickly. I was given lots of options. I got a great price due to an employee purchase plan that was haggle free with a great price.Highly recommended!

Nonney71

Apr 18, 2010

Online, I viewed used inventory of 2009 Impalas which indicated good prices and selection. I tell salesman exactly what I am looking for. What a waste of time! Instead of looking at a list and telling me what he has, he has me traipsing all over his lot while I'm waiting for him to get the keys for this car or that car. None of the cars were what I had specifically asked for (simply a white car with ebony interior). I figure, well I'll look a the new cars since they don't have the used ones that they listed online. Nastily, he informs me that new Chevys are on an adjacent lot with salesman in a different bldg. Another waste of time. AFter spending 10-15 minutes looking around in showroom finally someone asks if we need help. When I asked about the difference between certain models, he brings me to a large Impala model book on a rack and says "look." The salesman was very rude - certainly not interested in selling a car. When I ask him about ad in paper with unbelievable pricing, he brings me on the lot and says "that special price is only for that orange impala." This dealership turned me off to Chevys completely!

dglickert

Mar 10, 2010

I simple was inquiring about a used car on the lot and was met with blunt rudeness. I was still interested in the car and the owner was even more rude. He said " get off the computer and get into the real world." They both made comments that they can charge top dollar for cars because they are in Long Island. The owner said the car was a trade and the sales person said the car was bought at an auction. They were both defensive about it. I am glad I did not make the trip to buy the car. Don GlickertNorth East Pennsylvania

Unhappy Customer

Aug 29, 2009

Brought my 2010 V6 Chevy Camaro with automatic transmission in for service due to a transmission problem. Ultimately discussed my problem with the service manager "Mark" about it. He tells me the transmission is the same as the V8 which is not true. Told him I am very familiar with the car and it is not true. He becomes argumetative and ultimately starts yelling at me. Not exactly what I would expect from the "NEW GM".